bluuebunny/crossref_metadata_2025 huggingface dataset:
Customer experience in services luxury and its consequences behavioral
Authors: Brandão Amélia , Fernandes Sara Dias , Rodrigues Paula
Published: October 2023

Study objective: Evaluate the dimensions of the customer experience in luxury services as well as the behavioral consequences of this experience on customers: satisfaction and loyalty.Methodology/Approach: The methodology used was a quantitative methodology. 482 responses to the questionnaire were obtained. A Structure Equation Model Based on Partial Least Squares – PLS-SEM was used to test and validate the theoretical models.Main results: The results indicate that the affective and sensory dimensions are the ones that most contribute to the creation of the experience in luxury services. As a result, it appears that overall customer behavior is positive, with satisfaction being most impacted by the experience.Theoretical/methodological contributions: This study investigates the impact and effect of each dimension on the luxury customer's satisfaction and behavioral attitude.Relevance/Originality: This investigation is important to fill a gap in the literature. The existing literature indicates that little attention has been paid to the customer experience in services, namely in luxury services that have been forgotten. The investigation then assesses the dimensions of the customer experience in luxury services.Keywords: customer experience, luxury services, dimensions of customer service experience, satisfaction, loyalty. Objetivo do estudo: Avaliar as dimensões da experiência do cliente nos serviços de luxo assim como as consequências comportamentais dessa experiência nos clientes: a satisfação e a lealdade.Metodologia/Abordagem: A metodologia utilizada foi uma metodologia quantitativa. Obteve-se 482 respostas ao questionário. Utilizou-se um Modelo de Equação de Estrutura Baseada em Mínimos Quadrados Parciais – PLS-SEM para testar e validar os modelos teóricos.Principais resultados: Os resultados indicam que as dimensões afetiva e sensorial são as que mais contribuem para a criação da experiência nos serviços de luxo. Como resultado, verifica-se que no geral o comportamento do cliente é positivo, sendo a satisfação mais impactada pela experiência.Contribuições teóricas/metodológicas: Este estudo averigua qual o impacto e o efeito de cada dimensão na satisfação e na atitude comportamental do cliente de luxo.Relevância/Originalidade: Esta investigação é importante para preencher uma lacuna na literatura. A literatura existente indica que tem sido dada pouca atenção à experiência do cliente nos serviços, nomeadamente nos serviços de luxo que têm sido esquecidos. A investigação avalia então as dimensões da experiência do cliente nos serviços de luxo.
Be authentic! Analyzing the image management of digital nano-influencers
Authors: Silva Marianny Jessica de Brito , Silva Claudine Julia , Pinheiro Mirelly Mary Alves
Published: October 2023

Purpose: The aim of the study was to understand how nano-influencers deal with managing their image with a view to achieving authenticity.
Method: This research used a qualitative approach, with data constructed through semi-structured interviews and analyzed based on Thematic Analysis.
Results: We recognized that the main objective of nano-influencers is to build their reputation, so that they develop organic and structuring content strategies that enhance their naturalness, expertise and accessibility. By reinforcing their authenticity, these nano-influencers have creative control over the content they develop, externalizing their identities and generating congruence between message and sender. The invasion of brands in their profiles, therefore, is minimal, so that they can be justified by the influencers' passion for the products, aiding a coherent construction of narratives.
Theorical contributions: We found that nano-influencers develop a fairytale authenticity when analysing their endorsements of brands. However, by exposing their own brand, that is, the services they offer, the human brand that they are, these SMIs seek absolute authenticity, based on transparency and organicity, similarity and inseparability. This is a considerable advance in the literature, as we identified that the paths of authenticity can be different from the stakeholder it is aimed at (brands or followers).
Originality/relevance: We proposed a theoretical model consisting of five elements that characterize the image management of nano-influencers. This is an unprecedented research movement to identify the constructs that form image management. We believe that such elements are guiding motives for the actions of SMIs, and we propose that variations in the types of influencers will affect the characteristics contained in these elements.
A interseccionalidade como categoria analítica na saúde com foco na enfermagem na Atenção Primária em Saúde: uma revisão integrativa de literatura
Authors: De Jesus Michelle Adrianne da Costa , Acioli Sonia , Silva Maria de Fátima Barcellos , Dos Santos Roberta Georgia Souza
Published: October 2023

Este artigo apresenta uma revisão integrativa de literatura que faz parte de uma dissertação de mestrado. Neste estudo o termo interseccionalidade é compreendido como ferramenta analítica que evidencia os marcadores sociais desvelando os processos de opressões. Tem-se como objetivo refletir a interseccionalidade como categoria analítica na saúde com foco na enfermagem na Atenção Primária Saúde, à luz das publicações científicas e identificar os principais eixos analíticos interseccionais discutidos na área da saúde. Revisão integrativa de Literatura. A amostra final foi constituída por dez artigos científicos, foi utilizado o método Prisma para apresentar o percurso metodológico. Que apesar da recente abordagem, a interseccional na saúde congrega a perspectiva da equidade e justiça social. A diminuta publicação corrobora a necessidade de serem realizados mais estudos no estímulo à visibilidade do sujeito de suas opressões e desigualdades a fim de compreendê -las e propor ações políticas e combatê-las.
Assessment of different bovine blood collection methods
Authors: Fonseca Fabiana Costa , De Oliveira Marcus Vinícius Morais , Luz Dirce Ferreira , Ferraz André Luiz Julien , Simões André Rozemberg Peixoto , Da Silva Evellyn Richelly Ferreira , De Oliveira Dalton Mendes
Published: October 2023

The criteria for choosing the best technique to be used in bovine blood collection must surpass their costs, thus taking into consideration the easiness of handling and the efficiency of the method.  The aim of this study was to assess three different bovine blood collection methods. The collection methods used were: the Traditional, the Vacuum-tube and the Krev. Nellore and Girolando (¾  Holstein x ¼ Gir) animals were used, twenty-five of each genetic group were submitted to two groups of operators, skilled and unskilled in blood collection. The reactivity of the animals in the containment trunk during blood collection was determined by heart and respiratory rate. The time spent for blood collection and the hematoma degree caused by the venipuncture in the coccygeal and jugular veins was measured. The microbiological contamination was measured by the Total Bacteria Counting and the presence of Staphylococcus aureus and Escherichia coli after blood collection was determined. The data were submitted to the variance analysis following a completely randomized design. The group means were compared by the Tukey Test with a maximum significance level of 5%. The Nellore animals were more reactive and presented a higher level of stress during blood collection. The Krev method was fastest and caused less severe hematomas. The Krev and the Vacuum-tube methods had significantly lower levels of microbiological contamination. The Krev method is preferable due to its characteristics.
Consequências de impactos ambientais na saúde humana: uma análise estatística dos casos de Dengue no estado do Rio de Janeiro
Authors: Azevedo Maria Luiza de Sousa , Araújo Marco Antônio Pereira
Published: October 2023

Impacto ambiental é qualquer alteração que aconteça no meio ambiente e cause modificações nas propriedades químicas, físicas e até biológicas. Esses impactos podem ser positivos ou negativos, sendo esses últimos responsáveis por afetar negativamente a vida na região, inclusive a da espécie humana. As consequências da degradação ambiental do planeta são muitas e, dentre elas, tem sido levantada a hipótese de que a grande intensidade desse processo pode levar a uma quebra de equilíbrio do sistema que leve à mais frequente ocorrência de pandemias e, até mesmo, elevando severidade de doenças emergentes. Sendo assim, as alterações ambientais derivadas da atividade humana modificam a distribuição, diversidade e abundância de mosquitos e outros animais vetores de diferentes patógenos. Em 2012, estimou-se que 26% das mortes e 25% da carga de doença total em crianças menores de cinco anos poderiam ser evitadas pela redução dos riscos ambientais, como poluição do ar, contaminação da água e a falta de acesso aos serviços de saneamento básico, higiene e a exposição a substâncias químicas. Ante a problemática, objetiva-se, com este artigo, analisar através de uma arguição documental e bibliográfica, com uma análise quantitativa, como as alterações ambientais, a crise climática e a degradação do meio ambiente influenciam na saúde humana. Compreendeu-se que, para as soluções serem eficazes, elas devem ser vistas de forma interdisciplinar e multifatorial, compreendendo que tudo o que acontece com o meio ambiente impacta os seres humanos, impacta o meio ambiente e também os animais.
O contexto da evasão em ambiente escolar no estado do Rio de Janeiro: uma análise estatística
Authors: Araujo Cristiane de Jesus , Sirqueira Tassio Ferenzini Martins , Araújo Marco Antônio Pereira
Published: October 2023

A evasão escolar é notoriamente um dos problemas mais antigos observados no ambiente educacional. Embora o tema seja de suma importância e exista uma grande variedade de estudos na área, as hipóteses levantadas sobre as causas pertinentes à temática, devido à sua complexidade, ainda não foram totalmente elucidadas. Portanto, a evasão escolar ainda representa um grande desafio a ser enfrentado. As Tecnologias da Informação e Comunicação (TICS) vem trazendo mudanças comportamentais na sociedade moderna e se apresenta como um novo recurso para a educação a fim de torná-la mais interessante para o educando, obter melhor eficácia e melhorias nos marcadores educacionais. A presente pesquisa se refere ao estudo do cenário da evasão escolar no estado do Rio de Janeiro, sob o ponto de vista estatístico, e visa analisar dados sobre esta problemática averiguando marcadores educacionais dos índices de evasão ocorrido no meio rural e no  meio urbano referente aos números apresentados no ensino fundamental e médio, e examinando as informações geradas por esta análise. Buscando, dessa forma, a melhor compreensão do cenário que o estado do Rio de Janeiro se encontra, em relação à evasão no ambiente escolar.
A tributação da renda proveniente dos fundos de investimentos em precatórios no Brasil
Authors: Gonçalves Alex Silva , De Araújo Dylvan Castro , Santos Elves de Carvalho , Farias Giácomo Tenório , Leal Janaine Marques , Santos Livio Augusto de Carvalho , Morais Manuela Saker , Campelo Filho Mussoline Batista , De Sousa Paulo Phitágoras Rodrigues
Published: October 2023

O presente artigo tem como objetivo verificar como ocorre a tributação da renda sobre as transações envolvendo fundos de investimentos em precatórios no Brasil. Surgindo a problemática: Como é tributado a renda proveniente de transações envolvendo fundos de investimento em precatórios no Brasil? A pesquisa desenvolvida foi qualitativa do tipo documental bibliográfica e o método de abordagem foi o dedutivo. A conclusão obtida foi que os fundos de investimentos são isentos de IRPJ e a tributação dos investidores, Imposto de Renda de Pessoa Física – IRPF, equipara-se àquela aplicável aos Fundos de Investimento Financeiro (FIF).
Do diagnóstico às potencialidades na doença de Parkinson: o olhar do paciente
Authors: Muniz Cynthia Cyllene de Oliveira Charone , Lima Rondinei Silva , Charone Sueady Alessandra de Oliveira , Muniz Rafaela Charone , Trindade Creusa Barbosa dos Santos , Dos Santos Valéria Regina Cavalcante
Published: October 2023

Desenvolver um conteúdo educacional sobre a Doença de Parkinson a partir das perspectivas do paciente. Pesquisa qualitativa, com 23 pessoas com Doença de Parkinson, utilizando como arcabouço teórico a Análise de Conteúdo. A categorização do indicadores geraram 8 tópicos, intitulados de acordo com uma perspectiva de jornada, considerando os conteúdos que emergiram nos relatos. Os tópicos foram: Primeiras percepções da Doença de Parkinson; O sentimento na descoberta; Desvelando o preconceito; O que não se vê; Sonhos que não se vão; Desafios nessa jornada; Conquistas são possíveis; O que precisam entender em nossa presença? Todos os tópicos convergem para informações relevantes que podem conter tecnologias educacionais sobre o tema. A presente pesquisa possibilitou que pessoas com Doença de Parkinson relatassem suas percepções e sentimentos sobre suas experiências com a doença, considerando e fundamentando, sobre tudo, na perspectiva de quem vive a condição.
Masculinity and football: tensions between homophobia and violence against women
Authors: Silva André Luiz dos Santos , Kunzler Rômulo Henrique , Da Silva Junior Gilberto Miranda , Pacheco Ariane Corrêa
Published: October 2023

Este artigo analisa os modos como os adolescentes matriculados em uma escola situada em uma região de alto índice de violência contra as mulheres manifestam-se frente ao contexto de homofobia no futebol. Metodologicamente foram utilizadas as técnicas de grupo focal e entrevista semiestruturada com sete alunos do sexo masculino dos anos finais de uma escola no Município localizada em uma região de alta incidência de denúncias de violência vivida por mulheres. Ao pautar as anedotas homofóbicas do futebol brasileiro como disparadores da discussão do grupo focal, foi possível perceber que através do silêncio e dos semblantes de deboche se constituíam indicativos de homofobia nas dinâmicas de masculinidade daquele grupo. Por intermédio do diálogo sobre as manifestações dos torcedores dos clubes de futebol Grêmio e do Internacional, ficam visíveis atitudes preconceituosas dos jovens que estavam presentes, principalmente quando a homossexualidade era colocada em pauta. Além disso, foi possível perceber, a partir das declarações desses adolescentes, que manifestações homofóbicas estão também relacionadas às práticas esportivas na escola. Segundo os colaboradores da pesquisa, o ódio e o repúdio foram direcionados aos indivíduos cuja expressão de gênero se distancia das masculinidades heterocentradas, evidenciando que a homofobia está presente no dia a dia daquela escola. Para proteger a própria honra dentro do espectro da heteronormatividade, aqueles adolescentes acionam o deboche, a zombaria e a violência como recursos. Por meio de recursos como o deboche, a zombaria e a violência, aqueles adolescentes se inscrevem numa dinâmica de masculinidade que tende a regular as condutas de outros rapazes, bem como proteger a própria honra masculina nos espectros da heteronormatividade.
Fatores estressores e as estratégias de Coping adotadas por bancários de uma agência financeira do município de Três Rios - RJ
Authors: Lima Lucas Alves de Oliveira , Domingues Junior Paulo Lourenço , De Oliveira Elaine Ribeiro , De Medeiros Jeison Francisco , De Borba Marcelo Leandro , João Belmiro do Nascimento , De Oliveira Marcos Antonio Maia Lavio , Rebello Flávia Adriana Santos
Published: October 2023

A presente pesquisa teve como objetivo analisar os fatores estressores e as estratégias de coping associados ao trabalho de bancários de uma agência financeira do município de Três Rios/RJ. Para tanto, foi realizada uma pesquisa exploratória de abordagem qualitativa com uma amostra composta por 15 bancários. A coleta de dados envolveu a aplicação de entrevistas semi-estruturadas, sendo que os dados foram analisados por meio da técnica da análise do discurso. Como resultado, constatou-se que os principais fatores estressores foram atrelados à pressão por resultados, alta cobrança e às metas excessivas. Além disso, as dificuldades nos relacionamentos com os clientes também contribuíram para gerar estresse, o que evidencia a complexidade interpessoal existente no trabalho dos bancários. As principais estratégias de enfrentamento dos profissionais englobaram exercícios físicos, atividades de lazer e apoio familiar. Observou-se, ainda, que o consumo de álcool em ambientes sociais foi identificado como uma estratégia de enfrentamento, o que pode, no entanto, causar efeitos prejudiciais a longo prazo.
تأثير انموذج كارين في تعليم بعض المسكات في لعبة المصارعة للطلاب
Authors: عبدالقادر علي كاظم
Published: October 2023

تتجلى اهمية البحث في تطبيق انموذج كارين والتعرف على تأثير هذا الانموذج في تعليم بعض المسكات في لعبة المصارعة للطلاب والتعرف ايهما افضل الاسلوب المتبع من قبل المدرس (الامري) ام انموذج كارين المعد من قبل الباحث ,هدف البحث الى : اعداد منهج تعليمي وفق نموذج كارين لتعليم بعض المسكات في المصارعة للطلاب و التعرف على تأثير المنهج المعد من قبل الباحث في تعليم بعض المسكات في المصارعة, عينة البحث: اختارها  الباحث بصورة عشوائية وهم طلاب المرحلة الثالثة في كلية التربية البدنية وعلوم الرياضة جامعة البصرة وقد استخدم الباحث المنهج التجريبي وكانت اهم الاستنتاجات: إن انموذج كارين كان له دور أساسي وفعال في تحقيق تفاعل إيجابي بين الطلاب والمشاركة طول فترة الدرس واوصى الباحث استخدم الأنموذج لتدريس مواد أخرى ومنح المجال للتدريسيين لاستخدام نماذج جديده مثل هذا الانموذج.
Effects of attachment of property in administrativeenforcement proceedings
Authors: Dalkowska Anna
Published: October 2023

Attachment of property relates to enforcement proceedings, as a result of which the enforcementauthority acquires the right to dispose of the obligor's assets to the extent necessaryto perform the obligation covered by the enforcement title. The content of the attachment ofproperty is to limit the freedom of the obligor to dispose of his/her property rights. An effectiveenforcement attachment occurs when the enforcement authority acquires the right to disposeof the obligor's property and assumes the rights of the obligor to the extent necessary to con-attachment of property produces effects that are a direct consequence of the effective attachment,as well as indirect, distant effects resulting from enforcement against property, expressedin the sale of the property and satisfaction of the enforcing creditor, and consequently consistingin achieving the purpose of enforcement, i.e. leading to forced fulfilment of the obligation.The effects of attachment of property determine the legal status of the property and the thingsand rights subject to attachment, as well as the course of enforcement proceedings.
A modo de introducción: La gastronomía como acto cultural y político
Authors: Colmeiro José , Song H. Rosi
Published: October 2023

Descripción del número monográfico
charnego Manolo: la búsqueda de la identidad a través de la cocina en Manuel Vázquez Montalbán
Authors: Butrón Inés
Published: October 2023

Las diferentes oleadas de inmigrantes de otras partes de España desde principios del XX hasta la década de los sesenta provocaron en Catalunya una enorme complejidad sociocultural y algunas heridas emocionales en aquellos que vivieron el estigma de ser señalados con el apelativo de charnegos. Las diferencias entre autóctonos y foráneos se hicieron cada vez más patentes tras la guerra civil, pues los emigrantes fueron la causa y las víctimas del desorden urbanístico de la ciudad, del enriquecimiento de algunos gracias a la especulación, y de la consecuente brecha económica y cultural. Este abismo también se hace evidente en un ámbito tan aparentemente inofensivo como el de la comida, un arma arrojadiza en manos de Montalbán, recordándonos que las hambrunas son conspiraciones homicidas y la cocina, un marcador social de primer orden.Entre el barrio obrero de los primeros años treinta donde se alojó la familia Vázquez Montalbán, hasta el gueto de extrarradio, la Barcelona destartalada y deshumanizada retratada en Los mares del Sur (1979), median unas décadas en las que se construyen diferentes visiones, en ocasiones antagónicas, de esa futura y anhelada nación recuperada tras las primeras elecciones democráticas. En medio, como un puente tendido entre comunidades, aparece la figura del charnego Manolo y su sórdido y solitario alter ego, el detective Carvalho.En “la memoria del paladar” de Manuel Vázquez Montalbán se esconde todavía ese charnego apátrida. Es en esa identidad poliédrica y cambiante, razonablemente “mestiza”, donde el charnego Manolo busca su identidad, su posición ante la vida y la justicia social
Entrevista de H. Rosi Song con Toni Massanés
Authors: Song H. Rosi
Published: October 2023

Entrevista de H. Rosi Song a Toni Massanés
Plural perspectives and new media voice: a research review of contemporary NigerianAmerican writer Teju Cole
Authors:   Zhejiang Normal University, China, He Jiali
Published: October 2023

Teju Cole is one of the influential contemporary African American writers in the literati. The thesis focuses on a comprehensive review of the academic studies of Teju Cole at home and abroad from three main aspects: multi-perspective interpretation of Cole’s novels and his anthologies of essays, new-media voices of Cole's other works, and the comparative studies on Cole's writings; exploring the limitations of existing studies and significant dimensions that ought to be considered in future research, including the innovation of research points of view and insights on Cole’s oeuvre, the introduction and translation in China of Cole’s works and important research monograph and articles by overseas scholars on Cole.
OPTIMALISASI VEHICLE ROUTING PROBLEM PADA UD. KOPWAN YASMIN NONGKOJAJAR
Authors: Baihaqi M. Mahfud , Hermansyah M.
Published: October 2023

Penelitian ini berjudul Optimalisasi Vehicle Routing Problem Pada UD. Kopwan Yasmin Nongkojajar. Tujuan penelitian ini adalah untuk mengetahui proses distribusi dan transportasi di UD. Kopwan Yasmin dan untuk mengetahui biaya distribusi dan transportasi UD. Kopwan Yasmin. Hasil Penelitian ini adalah bahwa penggunaan Metode Clark & Wright Saving Heuristic dalam distribusi dan transportasi barang di UD. Kopwan Yasmin berhasil mengurangi biaya transportasi secara signifikan, sebesar 59,68%-71,29% per bulan pada kendaraan pertama dan kedua. Metode ini juga meningkatkan efisiensi dan efektivitas perusahaan dalam melakukan distribusi dan transportasi barang dengan menemukan rute pengiriman barang yang optimal, meminimalkan jarak tempuh, waktu tempuh, dan biaya transportasi. Dengan menggunakan rute pengiriman barang yang optimal, perusahaan dapat menghemat pengeluaran biaya transportasi dan menjadi lebih efisien.
MENUJU TRANSFORMASI SOSIAL: PEMBERDAYAAN POTENSI DAN SUMBER KESEJAHTERAAN MELALUI PENDEKATAN ONTOLOGIS, EPISTEMOLOGIS DAN AKSIOLOGIS DALAM SISTEM LAYANAN DAN RUJUAN TERPADU DI KABUPATEN TEGAL
Authors: Nurhayati  , Ediyono Suryo
Published: October 2023

Transformasi sosial merupakan salah satu langkah penitng untuk dapat mengembangkan dan membangun masyarakat. Trnaformasi ini dapat dilaksanakan dengan menggunakan sistem layanan dan rujukan terpadu. Penelitian ini kemudian bertujuan untuk melihat mengenai bagaimana transformasi sosial dapat dilaksanakan dilihat melalui sudut pandang ontologis, epistemologis dan aksiologis. Penelitian ini akan dilaksanakan dengan menggunakan pendekatan kualitatif. Data yang digunakan di dalam penelitian ini berasal dari berbagai hasil penelitian dan studi terdahulu. Hasil dari penelitian ini kemudian menemukan bahwa secara keseluruhan, pendekatan ontologis, epistemologis, dan aksiologis memainkan peran penting dalam merancang, mengimplementasikan, dan mengevaluasi sistem layanan terpadu. Pendekatan ini memastikan pemahaman yang holistik, integrasi pengetahuan yang relevan, dan penerapan nilai-nilai etika yang benar dalam pelayanan. Dengan mengadopsi pendekatan ini, diharapkan sistem layanan terpadu dapat memberikan manfaat yang signifikan bagi masyarakat, memperkuat pemberdayaan sosial, dan mencapai tujuan kesejahteraan yang diinginkan.
TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN MASA NIFAS DI PMB ERNA KOMALASARI TAHUN 2023
Authors: Indayani Ninik , Komalasari Erna
Published: October 2023

Tujuan dari penelitian ini adalah untuk melihat adanya hubungan pelayanan masa nifas oleh bidan dengan kepuasan pasien di PMB Erna Komalasari tahun 2023. Penelitian ini termasuk penelitian observasional dengan rancangan penelitian cross sectional. penelitian ini menggunakan analisa data uji Chi Square dengan sampel penelitian ibu bersalin di PMB Erna Komalasari pada tahun 2023 dengan jumlah sampel penelitian 36 pasien. Instrumen dalam penelitian ini berupa kuesioner tentang pelayanan masa nifas dan kepuasan pasien. Karakteristik responden berdasarkan umur menunjukkan bahwa usia ibu Sebagian masuk pada kategori tidak resiko tinggi sebesar 59.3% rentang usia 20 sampai 30 tahun, sedangkan usia resiko tinggi (< 20th > 30th) sebanyak 41,7%. Karakteristik responden berdasarkan usia didapat hasil bahwa mayoritas ibu masih berpendidikan rendah yaitu SD, SLTP dan SLTA sebanyak 94.4% dan 5,6% Ibu berpendidikan tinggi. Dari 36 responden terdapat 77,8% ibu dalam kategori multipara yakni melahirkan lebih dari satu kali dan 22,2% ibu dalam kategori primipara yakni melahirkan pertama kali. Dari hasil olah data analisis bivariat pada variabel usia dengan kepuasan pasien diperoleh hasil yaitu tidak ada hubungan antara faktor usia dengan kepuasan pasien yakni p value 0,3, karena p value ≥0,05 berarti tidak ada hubungan antara usia dengan kepuasan pasien. Untuk variabel paritas dengan kepuasan pasien didapatkan hasil tidak ada hubungan antara faktor paritas dengan kepuasan pasien karena diperoleh hasil p value 0,6, karena p value ≥0,05 berarti tidak ada hubungan antara usia dengan kepuasan pasien, sedangkan untuk variabel pendidikan dengan kepuasan pasien didapatkan hasil tidak ada hubungan antara faktor Pendidikan dengan tingkat kepuasan pasien karena diperoleh hasil p value 0,8, karena p value ≥0,05 berarti tidak ada hubungan antara pendidikan dengan tingkat kepuasan pasien.
How the Two Child Abuse Cases Helped to Shape the Test of Originality of Photographic Works
Authors: Jankovic Marian
Published: October 2023

The author intends to assess the approach to finding originality in photographic works in the courts of the United States of America and the approach developed by the Court of Justice of the European Union. The means through which such assessment is to be made are two cases, each decided in a respective jurisdiction; nonetheless they are connected via both factual and legal circumstances - both involving child abuse and a dispute regarding a copyright infringement in a photographic work. The article will thoroughly assess the legal circumstances of each case and describe the methods of identification of originality applied therein. Following the said assessment, an analysis of the possible merger of both methods will be conducted, with emphasis on the possible added value for the test of originality applied to photographic works within the copyright framework of the European Union. The author’s intention is to conduct a comparison between both approaches to highlight their individual advantages and disadvantages, with a final assessment of their possible joint application in cases involving copyright infringement of photographic works within the copyright framework of the European Union.
Cybersecurity: Notorious, but Often Misused and Confused Terms
Authors: Kolouch Jan , Tovarňák Daniel , Plesník Tomáš , Javorník Michal
Published: October 2023

The article deals with the issue of the terminology used in the implementation and provision of cyber and information security. Although this terminology is understood as notoriety, practice shows that there are different perspectives on defining "the same". Nowadays, mainly in the context of the adoption of Directive (EU) 2022/2555 of the European Parliament and of the Council on measures to ensure a high common level of cybersecurity in the Union (NIS 2), there is a need for a consistent interpretation and, in particular, understanding of the terminology used so that cybersecurity and information security can be truly ensured. After analyzing and comparing the various definitions, the paper presents clear, general but universally applicable definitions of key terms. The relationship of these terms is presented within a conceptual model and also through a practical example.
Creatividad e innovaciones estratégicas en la gestión de los servicios financieros para el sector rural mexicano
Authors:   , Hernández Romero Oliverio
Published: October 2023

Durante las últimas décadas se han realizado cambios profundos en los modelos de financiamiento rural en México y en el mundo. Los resultados en el desarrollo de mercados financieros muestran un panorama cada día más desfavorable para el sector campesino.

El análisis que se hace en el marco de referencia evidencia que existen múltiples experiencias regionales importantes con un entorno muy local. La exploración de 14 instituciones tanto del sector privado como del público cuya función es la intermediación financiera bajo diversas modalidades muestran creatividad e innovaciones en esta actividad.

El estudio de campo se basa en una muestra de usuarios en tres instituciones de las analizadas en el marco de referencia. Para tener un diagnóstico general se examina una organización del sector oficial con recursos públicos, otra bajo supervisión bancaria pero con recursos de sus asociados y una tercera con recursos privados y sin supervisión gubernamental.

Los resultados de la investigación nos muestran que la penetración financiera en México es baja ya que las sucursales bancarias son insuficientes en relación con el número de habitantes. Además de que los servicios financieros a los campesinos tanto en calidad de productores como de consumidores son escasos. Asimismo la diversidad de comisiones que se cobran y la exigencia de saldos mínimos encarecen los servicios bancarios y convierten en negativas a las tasas de interés y la atención de los bancos es mayor para las grandes empresas y no para las pequeñas y medianas. Las conclusiones producto de la investigación dan soporte a las pautas generales para la generación de un modelo de financiamiento encaminado al sector rural tomando en cuenta que en el actual contexto cambiante, tratar el crédito agrícola como una herramienta promovente del desarrollo rural, es enfocarlo desde una visión parcial, en un sector complejo. El financiamiento, debe renunciar a ser sinónimo de crédito agrícola para ampliar su visión al concepto de servicios financieros rurales que incluyan la financiación de la multiplicidad de actividades que se dan en el campo, un mayor grado de cobertura, servicios de ahorro, seguros, diversidad en las formas de pago, adaptado a las condiciones de los potenciales clientes, etc.
Modelo de Indicadores de responsabilidad social empresarial para el sector de la logística y el transporte
Authors:   , González Babón Jesús
Published: October 2023

Currently, the concept of Social Responsibility (SR) is in full swing. Society demands for companies to implement social responsibility policies. Today organizations need to demonstrate to its stakeholders transparency. ethics, integrity and standards of economic, social and environmental sustainability. The companies expect that this compromise, voluntarily adopted, help to increase their profitability.
In this context social responsibility indicators that are designed in this model will mean for the logistics and transportation sector a key tool to measure economic, social, environmental and service impacts throughout the life cycle of the company as well as to develop sustainability policies throughout the value chain of the industry.
Moreover, the applicability of the model in different organizations can assess their fulfillment through the cards created for each indicator and its alignment with other models of social responsibility indicators currently avaliable.
Airline route networks : a complex network approach
Authors:   , Lordan González Oriol
Published: October 2023

Communication via air routes is an important issue in a world organized around a web-like city network. In this context, the robustness of network infrastructures, e.g. air transport networks, are a central issue in transport geography. Disruption of communication links by intentional causes (e.g., terrorist attack on an airport) or unintentional (e.g., weather inclemency) could be a serious drawback for countries, regions and airlines. Policymakers and the management of airlines and alliances should be able to reduce the effects of such interruptions in order to ensure good communication through air transport (i.e., maximize the robustness of their network at a reasonable cost). The literature review of the study of air transport route networks through an analysis of complex networks has highlighted a lack of contributions to the study of the topology and the robustness of such networks, which contrasts with advances undertaken for other transport networks or communication systems. The literatura survey suggests areas in which research should be undertaken, based on the existing literature in other areas and from three different perspectives: global route networks, airline alliances and airlines. The aim of this research is to develop a better understanding of air traffic and, in particular, to be able to assess the potential damage of any airport being inoperative for a continent, country or airline.
La afinidad de producto y marca en el co-branding y su relación con la preferencia
Authors:   , Ramos Topham Manuel Adolfo
Published: October 2023

The purpose of this thesis is to investigate the relationship that product fit and brand fit have with consumer preference in co-branding. Product combinations were determined by whether they fit or not using the input from 60 subjects, through surveys. Then, brand combinations were
designed based on the input from another set of 60 subjects who decided which brands from those product combinations fit and which did not fit. Four final combinations were formed. The combinations included products and brands that fit, products that fit with brands that did not fit, products that did not fit with brands that fit and products with brands that did not fit. A final questionnaire was distributed to 178 university students to find the preferences on the four combinations. Then, through a conjoint analysis it was possible to find the relationship between product and brand fit and consumer preference.
The results revealed that both, product and brand fit, significantly influence consumer preference. It also indicates that the effect of product fit on
preference is greater than the effect of brand fit. Finally, the results did not support the expectation that there would be an interaction effect between
product and brand fit.

Esta tesis estudia cómo la afinidad de producto y la afinidad de marca, en una estrategia de co-branding, afectan la preferencia del consumidor.
Mediante un análisis de regresión se comprueba que ambas influyen de manera estadísticamente significativa sobre la preferencia del consumidor. Se investiga, también, la interacción entre la afinidad de producto y la afinidad de marca y se comprueba que no existe evidencia estadística que lo confirme. Si bien la afinidad de producto y la afinidad de marca afectan de forma significativa a la preferencia por separado, no existe interacción manifiesta entre ellas. Finalmente, se comprueba qué afecta más a la preferencia, la afinidad de producto o la afinidad de marca. Se mide su importancia relativa y se concluye que la afinidad de producto tiene un peso relativo mayor en la preferencia que la afinidad de marca
Impacto de la capacitación en negociación de los graduados de MBAs y maestrías especializadas en su gestión laboral
Authors:   , Talavera Velásquez Óscar Reynaldo
Published: October 2023

The thesis seeks to determine the impact of training in negotiation among graduates of MBA and specialized masters programs in a business and graduate school in Peru on their professional life inside and outside of their organizations. Studies are available at the laboratory level or immediately after the training, but don't include future impact. The study sample includes graduates of MBA and specialized master's programs at the Graduate School at Universidad Peruana de Ciencias Aplicadas during the 2013-2014 period because of their characteristics and location. To corroborate the effects of training within the workplace, human resource managers from top companies and executive headhunters were interviewed. The research allows conclusions to be extrapoled to similar cultures and societies. The research concluded that training in negotiation favorably impacts participants professional future inside and outside of their organizations.

La tesis tiene como objetivo determinar si la capacitación en negociación que recibieron los Graduados de MBAs y maestrías especializadas en las escuelas de negocios y de postgrado en el Perú impactó en su comportamiento profesional futuro para desenvolverse mejor dentro y fuera de sus organizaciones. Existen estudios a nivel de laboratorio o al término inmediato de una capacitación, más no hay estudios que permitan medir el impacto en forma posterior a la capacitación. La población objetivo estuvo conformada por los graduados de MBAs y maestrías especializadas de la Escuela de Postgrado de la Universidad Peruana de Ciencias Aplicadas comprendidos en el período 2013-2014, en razón de su identificación y ubicación. Para complementar el estudio y corroborar los efectos de la capacitación en los centros de trabajo, se entrevistó a gerentes de recursos humanos de empresas líderes con mejor reputación y de diferentes sectores económicos del Perú, así como a representantes de empresas encargadas de selección de ejecutivos. La investigación permitirá extrapolar sus resultados a otras sociedades con característics culturales y sociales similares al Perú. La investigación permitió concluir que la capacitación en negociación tiene un impacto favorable en su vida profesional futura y mejora el desenvolvimiento dentro y fuera de sus organizaciones.
Perlindungan Hukum Kepada Pencipta Lagu Yang Diumumkan Tanpa Seizin Pencipta
Authors: Kalista Hikmasari Inge
Published: October 2023

Pesatnya perkembangan teknologi membuat publikasi lagu berhak cipta menjadi lebih mudah, sehingga juga dapat menyebabkan peningkatan pelanggaran terhadap hak eksklusif pencipta lagu terkait publikasi karya mereka tanpa izin. Berdasarkan hal tersebut, penulis merumuskan permasalahannya adalah bagaimana peraturan dan akibat hukum yang berlaku terhadap pemegang hak cipta apabila lagu berhak ciptanya dipublikasikan secara tidak sah? Dan bagaimana perlindungan hukum diberikan kepada pemegang hak cipta atas publikasi yang tidak sah? Teori yang digunakan adalah Teori Akibat Hukum Soeroso dan Teori Perlindungan Hukum Satjipto Rahardjo. Metode yang digunakan dalam penelitian ini adalah penelitian yuridis normatif, yaitu penelitian hukum kepustakaan atau data sekunder dengan sumber hukum primer, sekunder, dan tersier. Sedangkan untuk pendekatan penelitian, Pendekatan Statuta, Pendekatan Konseptual, Pendekatan Analitik, Pendekatan Kasus dan cara pengumpulan bahan hukum dilakukan dengan cara mengidentifikasi dan menginventarisasi hukum positif, jurnal dan sumber hukum lainnya. Metode yang digunakan dalam menganalisis bahan hukum adalah penafsiran hukum gramatikal, analisis sistematik, dan metode konstruksi hukum. Berdasarkan hasil penelitian, pengaturan mengenai pelanggaran hak cipta telah diatur dalam Undang-Undang Nomor 28 Tahun 2014 tentang Hak Cipta. Namun pemerintah belum merinci secara lengkap tata cara pendaftaran ciptaan. Keadaan ini mempunyai implikasi hukum bagi pemegang hak cipta, yang berpotensi mempengaruhi hak eksklusif yang diberikan kepada mereka berdasarkan undang-undang hak cipta. Pemerintah berupaya melindungi hak eksklusif pemegang hak cipta dengan diberlakukannya Undang-Undang Hak Cipta dan PP Nomor 56 Tahun 2021, yang bertujuan untuk menjaga hak ekonomi dan/atau moral yang timbul dari karya kreatifnya. Publikasi lagu secara komersial diperbolehkan sepanjang dilakukan pembayaran royalti kepada pencipta lagu tersebut sebagai bentuk pengakuan atas karya kreatifnya.
ANALISIS POTENSI DAN DAYA TARIK OBYEK WISATA PANTAI SALIPER ATE KABUPATEN SUMBAWA
Authors: Purwadinata Subhan , Ambarwati Ambarwati
Published: October 2023

This study aims to determine the potential and attractiveness of the tourist object of Saliper Ate Beach in Sumbawa Regency. This research is a descriptive research that aims to describe the potential and attractiveness contained in the tourist object of Saliper Ate Beach in Sumbawa Regency. The type of data used is quantitative data in the form of answers from research informants obtained directly through the questionnaires given. Data collection methods are through observation, questionnaires and documentation. The analytical method used were the scoring method based on the Object Operation Area Analysis Guidelines and Nature Tourism Attraction (ADO-ODTWA) by the Director General of PHKA in 2003. The results of the study showed that the Saliper Ate beach tourism object has great potential tourism to be developed and has the opportunity to be tourist destination because it has tourist attraction, accessibility and supporting facilities and infrastructure. It was based on the results of assessment of the ADO-ODTWA guidelines with the value of the attractiveness criteria was 720, the value of accessibility criteria was 425 and supporting facilities and infrastructure in tourism object with value of 180. Thus, it was obtained that average value of Saliper Ate potency was 441,6 and was categorized as quite potential to be developed.
Dampak Perubahan Peraturan Perpajakan Internasional terhadap Praktik Akuntansi Pajak Multinasional pada Perusahaan Manufaktur di Jawa Barat
Authors: Muhtadi Muhamad Ammar , Hernat Okevanrianus Putra
Published: October 2023

Penelitian ini menyelidiki dampak perubahan peraturan pajak internasional terhadap praktik akuntansi pajak perusahaan manufaktur multinasional yang beroperasi di Jawa Barat, Indonesia. Penelitian ini menggunakan pendekatan metode campuran, menggabungkan survei kuantitatif dan wawancara kualitatif untuk mengeksplorasi pokok bahasan secara komprehensif. Sebuah kelompok yang terdiri dari para profesional di bidang keuangan dan perpajakan dari perusahaan-perusahaan manufaktur multinasional berskala menengah dan besar berpartisipasi dalam penelitian ini. Temuan-temuannya mengungkapkan bahwa mayoritas perusahaan manufaktur multinasional di Jawa Barat telah melakukan penyesuaian yang signifikan terhadap strategi perencanaan pajak mereka sebagai tanggapan atas perubahan peraturan perpajakan internasional. Penyesuaian ini terutama melibatkan penetapan harga transfer dan manajemen kekayaan intelektual. Selain itu, tantangan kepatuhan juga dilaporkan, dengan meningkatnya beban kerja terkait kepatuhan dan kebutuhan sumber daya tambahan untuk memenuhi persyaratan pelaporan. Implikasi keuangan dari perubahan-perubahan ini beragam, dengan beberapa perusahaan mengalami peningkatan beban pajak sementara yang lain melaporkan penurunan tarif pajak efektif. Keputusan perencanaan pajak ditemukan secara signifikan mempengaruhi margin laba, dan perencanaan pajak telah muncul sebagai faktor dalam posisi kompetitif. Temuan ini memiliki beberapa implikasi bagi perusahaan manufaktur multinasional yang beroperasi di kawasan ini. Temuan ini menekankan pentingnya adaptasi strategi perencanaan pajak yang berkelanjutan untuk menyelaraskan dengan peraturan perpajakan internasional yang terus berkembang. Alokasi sumber daya untuk upaya kepatuhan, termasuk solusi teknologi perpajakan dan penasihat pajak eksternal, sangatlah penting. Selain itu, perusahaan harus secara hati-hati menilai implikasi keuangan dari keputusan perencanaan pajak terhadap margin laba dan mempertimbangkan lanskap persaingan.
Inovasi Dalam Pertanian Berkelanjutan di Kabupaten Sukabumi: Dari Pertanian Vertikal hingga Bioinformatika Pertanian Mewujudkan Sumber Pangan yang Lebih Berkelanjutan
Authors: Sulandjari Kuswarini , Suparwata Dewa Oka
Published: October 2023

Penelitian ini mengeksplorasi prospek dan tantangan inovasi dalam pertanian berkelanjutan di Kabupaten Sukabumi, Indonesia. Penelitian ini menyelidiki kelayakan penerapan pertanian vertikal dan bioinformatika pertanian, dengan mempertimbangkan lanskap pertanian yang unik di kabupaten tersebut. Melalui pendekatan metode campuran yang melibatkan survei, wawancara, dan observasi lapangan, penelitian ini mengkaji kondisi pertanian saat ini, potensi manfaat dan kekurangan inovasi, serta hambatan utama yang dihadapi petani. Karakteristik demografis responden menambah kedalaman analisis. Temuan-temuan menunjukkan adanya kelangkaan sumber daya, degradasi lingkungan, dan kerentanan iklim pada pertanian tradisional. Meskipun pertanian vertikal dan bioinformatika pertanian menawarkan solusi yang menjanjikan, tantangan yang dihadapi meliputi kesenjangan infrastruktur, defisit pengetahuan, dan kesenjangan digital. Penelitian ini menyerukan investasi yang ditargetkan, program pelatihan, peraturan perlindungan data, dan inisiatif akses internet untuk memajukan pertanian berkelanjutan di Kabupaten Sukabumi.
Sustainable Product Innovation as the Main Driver of Business Growth in the Green Economy Era
Authors: Susiati Devi , Aisyah Siti , Sentosa Ilham , Nainggolan Hotnida , Palembang Septianti Permatasari
Published: October 2023

In the era of the green economy, sustainable product innovation is becoming a key factor in determining how businesses thrive. The present bibliometric analysis delves into the scholarly terrain concerning sustainable product innovation, elucidating its principal contributors, research themes, and business consequences. Leading scholarly databases provided the data, which were then examined using the bibliometric software program VOSviewer. Influential books, prolific writers, and research hubs were found through the investigation. Among the notable discoveries are foundational studies on strategic factor markets by Barney (1986), corporate sustainability beyond the business case by Dyllick & Hockerts (2002), and business models and innovation by Teece (2010). Research clusters were revealed through co-citation analysis, underscoring the complex character of sustainable product innovation. Topics including competitive advantage, sustainable entrepreneurship, corporate social responsibility, sustainable supply chains, and innovative business models were covered by clusters. networks of collaboration and prolific writers. Popular themes that emerged from the keyword analysis included "business practice," "innovation," "corporate sustainability," and "sustainable business models." In the air were phrases like "circular economy," "sustainable consumption," and "social responsibility." These results offer a thorough synopsis of the developing body of knowledge regarding sustainable product innovation in academia.