bluuebunny/crossref_metadata_2025 huggingface dataset:
Increasing hospital patient throughput: A gamification case study
Authors: Gillam Andrew R. , Gillam Sally W. , Mcdaniel Peggy H.
Published: July 2024

Unpredictable activity in nursing units hindered patient discharges at a 328-bed Texas hospital. The delays consequently interfered with timely admittance of patients from the emergency department. Several earlier initiatives to address the concern resulted in marginal performance improvement, but notable delays persisted. This case study describes activities and outcomes of a gamified nursing intervention to address the persistent delays. A gamified initiative expedited discharges in six nursing units (179 beds, n = 6,955 patients), where more than 70 per cent of nursing staff were Generation Y age cohort members. The initiative was led by first-level unit managers, two-thirds of whom were also Generation Y (Gen Y) members. The proportion of medical-surgical discharges completed in less than 2 hours increased by more than 54 per cent: χ2(1,N = 6,955) = 115.785, p < .001. The improvement embodied a moderate effect size and was linked to a 44.7 per cent decrease in the proportion of emergency department patients who awaited beds for 1 hour or longer. Nontraditional initiatives may positively affect caregiver behaviours in demanding areas of care where Gen Y cohort members make up a majority of nursing staff. Change management in Gen Y nursing populations should consider employee age demographics as a relevant factor when motivating and leading new change initiatives.
Training practitioners in activity-based funding best practice
Authors: Mccrow Colin
Published: July 2024

The provision of hospital and healthcare services occurs in one of the most complex organisational structures, which, while embracing continuing change in clinical practice, has concomitantly resisted change in the management functions of those services. The introduction of activity-based funding (ABF) has provided a significant challenge to healthcare management teams, which, faced with continuing budget restrictions and spiralling healthcare provision costs, have been forced to reconsider the design of healthcare management systems. The basis for ABF is the management of activity in the most efficient manner possible across the entire organisation. This requires a whole team approach that extends beyond the clinical service delivery team. Healthcare funding models are complex and there are few (if any) people in the organisation who have a full understanding of the entire patient journey through the system and who can conceptually relate that information to the design and implementation of that funding model. Clearly, in addition to a whole team approach to the challenges of health reform, organisations must invest in education and training. Using an ABF best practice model, this paper discusses how we can better educate the whole team, build skills required in each specialty domain and how we can work together in the identification of opportunities for improvement, from their initial analysis, through to practice change planning, implementation and monitoring.
Unified Payments Interface in India: Revolution in the making
Authors: Hota A. P.
Published: July 2024

Payment systems in India have undergone rapid changes during the past few years. The Vision Document on Payment Systems released by the Reserve Bank of India states several measures for building a ‘less cash’ society. The adoptions of mobile and card payment systems are two key components of this initiative. This paper presents an overview of a transformational project initiated recently by the National Payments Corporation of India (NPCI). This project aims to empower the bank customer to ‘send’ and ‘collect’ money in real time with just an e-mail, like a financial address, both for personto- person (P2P) payments and Business to Consumer (B2C) Collect.
Courts as gatekeepers: The perils of defending against whistleblower retaliation suits
Authors: Houck Robert G. , Berringer Benjamin A.
Published: July 2024

One of the well-publicised aspects of the Dodd-Frank Wall Street Reform and Consumer Protection Act (‘Dodd-Frank Act’ or ‘DFA’) is the US Securities and Exchange Commission (‘SEC’) whistleblower programme, which was created by Section 922 of the DFA and implemented through SEC regulations (the ‘DFA Whistleblower Provision’).1 Since its inception in 2012, the whistleblower programme has received more than 14,000 whistleblower reports from individuals in all 50 US states and 95 foreign countries.2 As a result of these reports, the SEC has instituted enforcement actions that have resulted in penalties of more than US$975 m3 and awarded approximately US$142 m to 38 different whistleblowers.4 While the whistleblower programme has undoubtedly helped uncover misconduct, one of the less examined aspects of the whistleblower programme is its potent anti-retaliation provisions, which are designed to protect whistleblowers. This paper will examine these anti-retaliation rules and how ambiguities in the DFA Whistleblower Provision and judicial precedent make it difficult for courts to serve a gatekeeper function to help sort meritorious and unmeritorious actions early in a dispute. This paper will first discuss the DFA Whistleblower Provision, focusing on potential ambiguities in the statute and regulation that established the whistleblower programme. It then discusses judicial treatment of the DFA Whistleblower Provision and why these cases suggest that courts will be unable to play a gatekeeper role. Finally, the paper addresses some practical considerations for minimising the risk of a frivolous whistleblower claim.
Transformative terminal modernisation: From design to reality
Authors: Cortes Jorge , Summerlin Gary , Breidenthal Matt
Published: July 2024

US airports, like their counterparts worldwide, face increasing pressure to improve and modernise their infrastructure in light of rampant passenger growth and heightened emphasis on passenger experience. Hartsfield-Jackson Atlanta International Airport is no exception. The world’s busiest airport is in the midst of a 20-year, multibillion modernisation programme that includes plans for new parking structures, cargo facilities, expanded gates, a sixth runway and two large-scale and one-of-a-kind canopies covering the dropoff and pick-up areas at its domestic terminal. This paper examines the design evolution of those canopies and provides insights into how airports can add iconic architectural elements that improve passenger experience while utilising existing terminal infrastructure. Installing the 864-foot-long canopies over eight lanes of traffic offers additional lessons in construction planning, traffic management, safety and signage for airport operators contemplating future modernisation projects.
How digital marketing can galvanise nonprofit supporters
Authors: Baird Alexandra
Published: July 2024

There are many examples of causes that have reverberated around the world thanks to social and digital media. Sceptics have dubbed this ‘hashtag activism’ or ‘slacktivism’, but there is no doubt that these movements generate awareness — and sometimes real action. Of course, the flipside of these success stories is that most nonprofit (and corporate) marketers have been asked how to make something go viral so often that they probably cringe at the very mention of the word. Nevertheless, as this paper will discuss, there are many lessons to learn from these movements, and strategic principles that can be applied to nonprofit and cause marketing campaigns.
Five considerations for marketers navigating the changing US beverage alcohol e-commerce landscape
Authors: Bergstein Heather , Nesin Bourcard
Published: July 2024

E-commerce accounts for a growing percentage of total retail sales. Until recently, the highly complex and heavily regulated beverage alcohol category has been struggling to keep pace relative to other food and beverage categories. Recent developments in technology, combined with a renewed interest among fast-digitising retailers, have led many executives in the beverage alcohol industry to reconsider their e-commerce strategy and invest more in the channel. For beverage alcohol marketers developing their e-commerce strategies, however, there is little information to help navigate the fast-changing e-commerce landscape and the profoundly complex regulatory landscape. This article reviews the aspects of the regulatory landscape that are relevant to alcohol e-commerce and digital marketing, identifying emerging technologies that are enabling the growth of online alcohol sales, and offering key considerations for marketers building go-to-market strategies for their products in alcohol’s unique e-commerce ecosystem.
Across the stream: Collaboration in the management of streaming video at Kent State University
Authors: Kristof Cindy , Rice Jennifer , Ronga Karen
Published: July 2024

This paper describes a strategy for managing the licensing, acquisition and administration of streaming media at Kent State University Libraries. Streaming media support a variety of academic programmes and courses at Kent State University and include both online and face-to-face offerings. Requests for streaming media include but are not limited to feature films, documentaries, television broadcasts and educational films. This strategy was developed according to a recently developed University-wide policy on the use of copyright-protected works, and a trial budget was proposed. Workflow is described, starting with the question of whether a faculty member wishes to use an entire film or a portion. If the request for a portion meets the restrictions of the United States TEACH Act, the request is processed according to those requirements. An attempt is made to license or obtain permission to stream media content limited to enrolled students and their instructors. Fair use under United States Copyright Law may be invoked if streaming service or permissions are not available. Each instance of fair use is evaluated separately and kept on record. These requests are processed systematically by the University Libraries’ staff, first by submitting them to a web-based application developed in-house called Selection Manager. Selection Manager prompts the acquisitions process by sending email updates to staff at critical points and allows staff to record and communicate relevant information. This process is promoted to instructors through a variety of channels, including on-campus meetings and conferences, and through word of mouth.
The interplay of website aesthetics and information quality on website trust
Authors: Jha Subhash , Royne Marla B. , Kesharwani Ankit
Published: July 2024

This study examines the role of website aesthetics and information quality on website trust based on the tenets of signalling theory and the cue-diagnostics framework. A conceptual framework is developed that differentiates between extrinsic and intrinsic cues and suggests that the importance of one cue depends on the presence of the other cues in the online environment. The framework is then used to investigate the relative and moderating impacts of website aesthetics on website trust in the presence of information quality. Using data from a cross-sectional survey, this study demonstrates that website aesthetics and information quality have a positive impact on website trust, but the effect of website aesthetics on website trust is stronger relative to the effect of information quality. The study also finds that website aesthetics moderates the relationships between information quality and website trust such that the effect of information quality on website trust is weaker for the website with more appealing website aesthetics than for the website with less appealing website aesthetics. Such results have important theoretical implications for academicians and managerial implications for online businesses.
The impact of Target 2 Securities on sub-custodians
Authors: Palvalin Janne
Published: July 2024

This paper analyses the impact on sub-custodians of the European Central Bank’s Target 2 Securities (T2S) project. The launch of T2S, together with other ongoing harmonisation developments in European post-trade infrastructure, will change the landscape for sub-custody business permanently. The amount of traditional sub-custody services will decrease when part of the sub-custodians’ client base become direct participants in more markets and insource settlement when T2S harmonises settlement processing in Europe. However, the limited scope of the project will also break the bond between settlement and asset servicing. This will also create a demand for new types of services. This demand will be mainly in the field of asset-ser­vicing processing. Another impact of T2S is that it will dismantle the difference between domestic and cross-border transactions. This will change the way value chains are looked at. Instead of looking at one market across the service layers it will move to look at service layers across many markets. This also will create new types of demands for sub-custodians.
Aviation security automation: The current level of security automation and its impact
Authors: Milbredt Olaf , Popa Andrei , Doenitz Friederike-Chantal , Hellmann Martin
Published: July 2024

Passengers dream of using air travel without experiencing the mandatory security and identity checks. The way to make this dream come true is based on the automation of security processes. Since there have been many attacks in the aviation sector, especially on airports and airplanes, the requirements for security systems and their development have risen sharply, with the consequence that passengers have to accept increasingly deeper intrusions into their privacy. To ensure these requirements, passenger and baggage screening systems must meet the highest standards. In this paper, we present opportunities, risks and impacts of a fully automated security system on passengers. To this end, we examine processes at the airport and their current level of automation with a focus on security. Using Airport 4.0 as an example of strong digitalisation at airports, the degree of complete digitalisation, which serves as the basis for automation, is evaluated in the context of airports. Digital transformation defined by Airport 4.0 affects mainly the use of technologies for process automation such as eg identity management, and passenger involvement such as eg passenger preferences. Thereby, the prerequisites for digitalisation, concerning effort and costs, are elaborated. Automation through digitalisation is examined using the example of the application of Artificial Intelligence. Furthermore, we evaluate the progress of automation in various areas by way of examples. The existing degree of digitalisation and automation, especially through the use of artificial intelligence, makes the realisation of the dream of using aviation without even noticing the mandatory security and identity checks seem closer. However, digitalised systems may be subject to cyber attacks manipulating eg databases containing biometric data. Therefore, future work will address cyber security on the one hand, and on the other, a method that applies the power of Artificial Intelligence to the control of all parts of the security infrastructure, such as cameras, access controls and border controls. Automation combined with Artificial Intelligence can be trained to detect hidden correlations that reveal potential threats.
3PL collaboration: Supply chain success stories between shippers and 3PLs
Authors: Siekerman Robin C.
Published: July 2024

Two compelling case studies address true shipper and third-party logistics (3PL) collaboration and what it looks like to get to a symbiotic relationship and mutualism. This is a place where true collaboration occurs, resulting in benefits of service, efficiency and balance of cost and profit for supply chain partners. In this paper are examples of how healthy conflict builds trust, especially when one party initially perceived a successful outcome as one-sided. The focus is on how collaboration among supply chain partnerships produces innovative solutions, more efficient operations, lower logistics costs and better service. The paper explores types of collaboration and when they work best, how to drive collaboration with customers and key outcomes of collaboration in consumer packaged goods (CPG) supply chains.
Why traditional business continuity thinking does not work for SMEs: A new approach for managers and their advisers
Authors: Lucey Kathleen A.
Published: July 2024

This paper begins by tracing recent events that have increased awareness of risk and vulnerability among small and medium-sized enterprises (SMEs). It then describes how the traditional business continuity methodologies and tools, due to their sources and utilisation sectors, do not meet the needs of SME owners, managers and their advisers (including local authorities fulfilling their Civil Contingencies Act responsiblities). An analysis process is then described as a better alternative for SMEs, and the process is discussed in detail. The paper ends with a discussion of the benefits and advantages to SMEs of this new process.
Redefining alumni relations
Authors: Makrez Heather , Feudo John
Published: July 2024

The scope of alumni relations evolved over the last century, and most significantly since the late 1990s. The practice of engaging constituencies with a university is both an art and a science. And although it is not 'nuclear physics' it is not a one-size-fits-all model. It requires levels of sophistication, experimentation and segmentation. Alumni relations is a crucial piece of any advancement programme, and University of Massachusetts Lowell (UMass Lowell) is doing its best to incorporate a vibrant alumni engagement programme into both into its campaign and the university's overall future. This paper analyses various touch-points the university has with its alumni constituencies, to see which ones correlate and have a higher predictive modeling facet to gauge future giving and high valued involvement.
How AI can move customer personalisation to customer contextualisation
Authors: Sathianathan Brian , Ray Solomon
Published: July 2024

Reaching beyond personalisation to achieve contextualisation is the holy grail for brands and retailers — a challenge that countless businesses hope to crack by applying emerging artificial intelligence (AI) technologies. International business leaders are increasing their investments in technology and data analytics to drive performance. This includes building out marketing teams with data scientists and acquiring tech start-ups to transform their businesses’ capabilities to more accurately predict customer needs and wants. McDonald’s US$300m acquisition of AI start-up Dynamic Yield is a clear example, described as fuelling the business’s vision to create more personalised customer experiences. In the race to tailor communications and customise recommendations, however, few businesses can deliver contextualisation — the ability to understand what a customer wants, immediately, at a particular moment in time. Advances in voice interfaces and consumer use of personal assistants only accentuate the need for greater sophistication in analysing situational context. This paper shares a view of the emerging AI-fuelled voice and virtual assistant ecosystem, how businesses can drive demonstrable value by solving the contextualisation challenge, and how new low-code development practices can accelerate and democratise these coming technological advances.
Where there’s a will, there’s a way: Closing the US multicultural wealth gap with purpose-driven organisations
Authors: Beniflah Jake
Published: July 2024

This multidisciplinary paper examines the economic impact of closing the US multicultural wealth gap and proposes a potential solution to solve this problem. It contends that the persistent wealth gap in the country is not only a burden on African American and Hispanic families, but on the US economy more widely. The paper starts by reporting the demographic changes of the last decade and consumer expenditures by ethnicity and race. It then outlines the multicultural wealth gap and calculates the economic impact of Hispanics and African Americans achieving parity on key financial measures. Specifically, the findings suggest that parity in wealth across ethnicity and race could grow the US economy by more than US$8tn. The paper goes on to offer a conceptual, prescriptive model to help reduce the multicultural wealth gap, and proposes that purpose-driven organisations that use ‘purpose’ not just as a starting point but as a raison d’être are better positioned to grow their business in an increasingly diverse society. The paper closes with a discussion of the implications for organisations seeking to balance purpose with performance in the 21st century.
Teleology: The missing piece to solving the GDPR puzzle
Authors: Kuch Paweł
Published: July 2024

The Court of Justice of the European Union (CJEU) plays an essential role as the supreme interpreter of primary and secondary European law. Since its inception, the CJEU adopted four methods of interpretation — grammatical, contextual, historical and teleological — and often used all of them to clarify a provision in question. For many reasons, the teleological method is often avoided or misunderstood by many. Regardless of personal opinions, however, the teleological method’s significant impact on the legal interpretation of European Union (EU) legislation must be acknowledged. Rightly or not, the majority of interested parties perceive the provisions of the General Data Protection Regulation (GDPR) as ambiguous. The EU’s 24 official languages hinder the use of the grammatical method of interpretation as the primary and absolute one. The contextual and historical methods are often inconclusive. Consequently, the teleological method of legal interpretation, focusing on the goals and objectives of the legislation, allows the CJEU to adjudicate coherently with the whole EU legal system and its objectives. Recognising that the goals and objectives are part of the GDPR complements the grammatical, contextual and historical interpretation methods and help see the regulation in its intended light: a legal framework for personal data processing, which respects everyone’s fundamental right to personal data protection, aiming to balance it with other fundamental rights. This paper aims to draw attention to the often forgotten or only reluctantly applied teleological interpretation method in implementing the GDPR.
The leakage of passwords from home banking sites: A threat to global cyber security?
Authors: Ruiz Rodrigo , Winter Rogério , Amatte Fernando
Published: July 2024

E-banking systems rely on browsers and other financial applications to provide a secure service. As this paper shows, however, many e-banking systems fail to provide the requisite level of confidentiality. This paper focuses on vulnerabilities related to the leakage of login information from the client side. It demonstrates that by using forensic techniques and tools, it was possible to acquire login-related data from a number of websites. This proves that important authentication data used in navigation activities remain on disk, posing a clear threat to confidentiality.
Social media rewired
Authors: Bughin Jacques
Published: July 2024

Harnessing social influence has for ages been marketing's key secret. This well-kept secret has become public knowledge due to the rise of online social networks. While many companies are finally engaging in social media, returns are not necessarily matching expectations. This paper proposes a model of social media as a social marketplace — the key for social media return is (a) harnessing both the supply and demand of social media, and (b) targeting social media at specific audiences. This marketplace effectiveness can be approached via a checklist of ten questions — companies doing well on these questions are those reaping the benefit of social media.
The changes to the RICS Red Book 2012 edition
Authors: Banfield Anthony
Published: July 2024

The Red Book, as it is colloquially known, sets out the procedures that must be followed by RICS Registered Valuers when carrying out valuations. The full title of the current version of the Red Book is the RICS Valuation — Professional Standards, 2012 and it is effective from 30th March, 2012. It replaced the previous edition — RICS Valuation Standards 7th Edition — which was published in 2011. So why is it necessary to have a new edition so soon and what are the main changes?
A year of change: An analysis of how COVID-19 has impacted the data privacy profession in 2020
Authors: Palme Sabrina
Published: July 2024

COVID-19 has brought unprecedented change to countless occupations, and for privacy professionals it has been no exception. As we are approaching the end of the year, this paper summarises the main data privacy challenges faced by privacy professionals due to the pandemic in 2020 and how it has impacted the data privacy profession as such. Has COVID-19 resulted in a shift leading to a new normal for the profession, or has it been business as usual? Taking also into consideration other meaningful events that have shaped 2020, such as the Black Lives Matter movement, Schrems II and Brexit, the paper concludes with what this year has meant for data privacy and an outlook on what to expect next.
What is the proper measure of the expenses of making good under Section 7(2) of the Party Wall Etc. Act 1996?
Authors: Harris Philip
Published: July 2024

This short paper considers the judgment of Her Honour Judge Taylor in the Central London County Court on 11th February, 2014 in the case of Jack Breuer v Alba Leccacorvi [2014] PLSCS159. The learned judge concluded that compensation under s.11(8) of the Party Wall Etc. Act 1996 (ie, expenses paid in lieu of the carrying out of work to make good damage) were payable under ordinary common law principles on the basis of diminution in value. This paper challenges that judgment. It argues that the particular wording of s.11(8), which refers to ‘the expenses of such making good’, clearly indicates that compensation is payable on the basis of the cost of rectification. Earlier case law has made it clear that common law remedies are supplanted by the statutory regime of the Act.
Being brave with the brand: Vancouver Island University’s #ILearnHere Instagram campaign and the power of content marketing through social visual communications
Authors: Jacklin Debra , Gardiner John
Published: July 2024

In 2013 VIU’s strategic marketing team launched a successful Instagram campaign that focused on connecting with their target audience in a popular digital location. This campaign intended to boost stagnant enrolment at the University while increasing brand awareness within their region. This paper shares insights on what made this campaign successful with an audience interaction rate almost seven times higher than projected, how they controlled the campaign on a digital platform, and how they created and maintained a hashtag that resonated with their audience and continues to be dominated by the University today, with over 8,000 posts made by users since 2013. The information shared by Debra Jacklin, Strategic Marketing Manager at the time of the campaign, will explore the strategy and tactics developed for this campaign, how VIU measured meaningful results, as well as how the campaign concept was scaled and adapted for other purposes. The tactics shared by John Gardiner will explore how to effectively run the ‘day-to-day’ operations of a social media campaign.
Utilising social media within incident response programmes
Authors: Anderson Kerry A.
Published: July 2024

Humans are social creatures that learn from observing others. Until this century, the reach of social learning was confined to small groups or locales. However, the pervasive adoption of social media platforms has provided the means to augment social learning and empower virtual groups by transcending geographic and time boundaries. The broad adoption of social media across all demographic groups gives augmented social learning potentially broad applications, including within the realm of incident response. This article will discuss how augmented social learning can be a powerful tool to manage communications during high-impact ‘black swan’ events that require speed and agility when disseminating information, and for which no standard incident response ‘playbook’ is available.
Linking loyalty programmes to cross-cultural marketing strategy: Implications for US Hispanic consumers
Authors: Chun Wootae
Published: July 2024

This paper attempts to examine the impact of other-focused loyalty programmes on hedonic consumption and emotional branding among US Hispanic consumers. It investigates how consumer behaviour can vary across cultures and explains how other-focused loyalty programmes can affect customer behaviours with regard to hedonic consumption and emotional branding strategy in different cultures. More specifically, this study compares Hispanic and non-Hispanic consumer attitudes in the USA.
The human chain in logistics and supply chain management research and practice
Authors: Sweeney Edward , Bahr Witold
Published: July 2024

It is now widely recognised that effective logistics and supply chain management (LSCM) plays a vital role in economic and wider societal well-being. A key facet of contemporary supply chain management (SCM) thinking is the shift away from traditionally fragmented supply chain configurations to ones that are characterised by high levels of integration of supply chain processes and data. Experience suggests that success in achieving higher levels of supply chain integration (SCI) depends on both physical and technical aspects (ie the so-called ‘hard-wiring’), as well as human and behavioural components (ie the so-called ‘soft-wiring’). It would appear, however, that the latter has received relatively little attention in the LSCM academic literature. Furthermore, the empirical evidence suggests that the majority of supply chain improvement initiatives in companies have been primarily concerned with technological, structural and process issues. This paper argues that the difficulties often encountered in attempting to put LSCM theory into practice are largely a consequence of a lack of focus on, and understanding of, the human dimension. Based on this discussion, the paper offers some suggestions for improvement in this area to both the supply chain research and practitioner communities. It uses several cultural and literary references throughout to illustrate these suggestions.
What’s in a name? Standard identifiers for financial instruments and entities in a changing financial landscape
Authors: Young Richard B.
Published: July 2024

Identifiers for financial instruments and entities have grown in importance as tools for regulatory transparency compliance and for the improvement of operational efficiency. At the same time, the landscape of key identifiers that firms need to manage continues to evolve. This paper covers the identifiers of most concern to financial firms, including ongoing developments and changes to these identifiers, which are designed to reflect the evolution of financial markets and the increasing regulatory demands for transparency.
Higher education: A luxury good brand model
Authors: Duesterhaus Alan P.
Published: July 2024

External economic pressure continues to challenge institutions of higher education. The ability for institutions to navigate this pressure successfully is reliant on a sustainable business model. This paper extends luxury goods research to include the market for higher education through the application of luxury goods attributes such as pricing, scarcity, conspicuous consumption and context. A brand model for the study of higher education as a luxury good is proposed and operationalised in the context of an American higher education institution Implications for higher education institutions, administrators and society are discussed.
The pros and cons of having a third-party vendor manage your business continuity programme
Authors: Sohn Kurt
Published: July 2024

Whether starting from scratch or inheriting a business continuity programme that has struggled to meet management expectations, how does one choose the best path forward? When is the right time to leverage external resources, and how does one do so effectively? When should one look to outsource certain parts of the programme, and when does it make sense to rely completely on third-party vendors? This paper discusses the key information to know before making such decisions, providing readers with the tools they need to evaluate vendors properly before entering into a contract, thus helping organisations hire the ‘extra help’ they need.
Factors impeding the use of electronic payment instruments in emerging economies: The case of Colombia
Authors: Arango-Arango Carlos A. , Suárez-Ariza Nicolás F.
Published: July 2024

Using a novel dataset for the five major cities in Colombia, this paper studies the factors that determine access, usage and acceptance of different payment instruments. It shows that, as may be the case in many emerging economies, the use of electronic payments for day-to-day purchases is low, even with adequate access to transactional financial products and services. This result is largely explained by the costs and the limited levels of acceptance by merchants. Other factors such as income, financial education, trust and informality are also important deterrents to the adoption and usage of electronic payments.
Conduct risk in anti-money laundering: Implications of when financial institutions get it wrong
Authors: Allen Heather
Published: July 2024

The world of AML compliance is not traditionally viewed as a hotbed of potentially unmitigated customer conduct risk. The Federal Financial Institution Exam Council (FFIEC) BSA/AML Exam Manual contains a directive for examiners to review a bank’s policies, procedures and processes related to account closure. What the manual does not provide is any guidance on how this closure process should be handled. In reading this manual, it is apparent that this common AML practice affects more than the customer’s perceived AML risk exposure. In some cases, taking a conservative approach to AML risk management could unwittingly expose one to unrecognised customer conduct risk. This paper analyses the potential consequences to financial institutions when they fail to recognise and mitigate the customer conduct that is present throughout the customer lifecycle.
Attracting city centre investment in a difficult economic climate: A new approach to the regeneration of Wolverhampton city centre
Authors: Green Charles
Published: July 2024

Wolverhampton is the 13th biggest city in the UK and is situated in the West Midlands of England. When Wolverhampton’s £300m Summer Row retail development failed to find a new financial backer, the city council declared the project defunct in January of 2011 after nearly a decade of tireless efforts to replace an older mixed-use area in the declining Snow Hill quarter of the city, with a 600,000 square feet shopping and leisure complex anchored by Debenhams and Marks and Spencer. The chill winds of the credit crunch following the international banking crisis of 2009 put paid to any early prospect of securing alternative funding for a flagship development on which so much had been staked. Wolverhampton is now fighting back, however, with an ambitious but deliverable new approach to its city centre and acting as a ‘regeneration enabler’. The author describes how the council dealt with the immediate aftermath of a failed scheme, shifted gear and employed time-honoured principles of partnership working combined with a renewed respect for the commercial imperative to create an ambitious but achievable vision for the city centre.
`London Voices London Lives: Tales from a Working Capital` by Peter Hall
Authors: Bailey Nick
Published: July 2024

London Voices London Lives: Tales from a Working Capital; Author: Peter Hall; Reviewer: Nick Bailey
Workplace evolution: The new ecosystem of work
Authors: Sargent Kay
Published: July 2024

Collaboration has been one of the most talked about ingredients of the modern workplace. But it is also one of the most over-used and misunderstood concepts as well. Many workers today find themselves in a sea of spaces with no safe harbours, unable to focus or concentrate and highly distracted. Many companies are realising that to create effective work environments they must understand how people truly function. It is essential that we find the right balance between open and closed space, formal and informal zones, and collaborative and concentrative areas. The right solution can vary from company to company based on their DNA — the key is to know thyself.
Retrofit assessment: Getting it right from the start
Authors: Fitton Richard , Swan Will
Published: July 2024

The UK has some of the oldest buildings in Europe. They are also some of the worst performing in terms of energy performance. In tandem with these issues the UK has committed to making a substantial reduction in CO2 emissions. UK homes are currently responsible for almost 20 per cent of CO2 emissions. This leaves little option other than to make considerable progress with the retrofitting of homes to improve their energy performance. This is a technical process, however, and can introduce risks to building and their occupants. Examples exist of homes being retrofitted with disastrous consequences. Some of these issues can be due to the lack of thorough examination of a home before it undergoes a retrofit. This paper proposes a method that provides a detailed pre-retrofit assessment of a home, to fall in line with PAS 2035, a standard that provides guidance around publicly funded retrofit in the UK.
The effect of the adoption of emerging electronic payments options on improving working capital management and profitability of firms in India
Authors: Balakrishnan Mahadevan
Published: July 2024

The emergence of electronic payment (EP) options in India, their increasing coverage in terms of number of branches, options and pan-India availability and their phenomenal growth in the last few years are opening up a wonderful opportunity for Indian firms to improve/optimise working capital management (WCM), leading to an increase in the profitability and value. Many studies have shown that efficient WCM has a direct relationship with profitability of the firm. The emerging EP options (and non-EP options as well) help the firm: to improve (or rather reduce) the day’s sales outstanding (DSO) and quickly collect payment, thereby reducing the cash conversion cycle time — an important measure of how efficiently the working capital is managed; to allow timely disbursal of payments, to take advantage of early payment discounts; and to reduce the overall cost associated with these transactions, resulting in optimised working capital requirements and associated benefits. Indian firms can immediately shift to EP (if they have not already done so) and benefit. This paper analyses the impact of efficient WCM on the profitability of firms, discusses the emerging EP options in India and their coverage and growth, and examines how they affect the various aspects of WCM in India — especially in accounts receivable, accounts payable and transaction costs.
Self-renovating neighbourhoods: Unlocking resources for the new regeneration
Authors: Steele Jess
Published: July 2024

The old regeneration is dead, or should be. New regeneration will be driven by local people as agents of neighbourhood change, connected through solidarity networks, with the state and markets as enablers. It will focus on the fine grain of the lived neighbourhood, abjuring all silos and proactively weaving new fabrics of ownership and responsibility for the built and social environment. Inspired by stories of ‘accidental’ renewal arising from the clear self-interest of groups of local people, this paper introduces the self-renovating neighbourhood. It defines regeneration as the unleashing of trapped resources to nurture transformational local change, and makes a call to action to unlock people, land and buildings, and common bond equity capital to rebuild Britain from the ground up.
Narrative of Subversion: Postcolonial Rewriting and Re-imagination in Jean Rhys’ Wide Sargasso Sea
Authors: Das Anup Kumar
Published: July 2024

The idea of the literary canon is always embedded in latent mechanisms of power structures and therefore, authenticity and inclusivity of representation have remained suspect. This idea fuelled the practice of rewriting and retelling of canonical texts in postcolonial literature. The ideological project of the empire’s justification of its existence and relevance relied heavily on propagating ideas of racial hierarchy. The overt or hidden representation of these ideas is reflected in several works of fiction and non-fiction. The postcolonial reading of Charlotte Bronte’s Jane Eyre (1847) unearthed a similar reading. Dominican writer Jean Rhys’s retelling of Bronte’s cult text, Wide Sargasso Sea (1966), addresses latent themes of Eurocentric racial bias along with the economic exploitation of the colonies by the British empire. The present paper is an attempt to interpret both texts in the context of postcolonial rewriting and subversion of the literary canon. The paper will also examine how women of colour have been subject to sexualization and dehumanization, and represented as the ‘other’. Keywords: postcolonial, rewriting, canon, other, empire
Memorias y olvido
Authors: Sanabria Gustavo
Published: July 2024

Con esta publicación se propicia un aporte al campo del arte a partir del transcurrir como el derrotero de la actividad artística que se ha realizado entre 1996 y 2013, en la Sala de Exposiciones ASAB. Se reconstruye un pasado no muy lejano como una forma específica de visibilidad, y se establecen así puentes y conexiones que se circunscriben en la actualidad respecto a la memoria de este espacio expositivo. En medio del olvido y sus posibles fisuras, se ha reconstruido un acontecer de los procesos creativos mediante evidencias, registros, diálogos, convicciones, certezas y recuerdos con directores, docentes, artistas, estudiantes y curadores que han hecho parte en la consolidación de la sala de exposiciones. Las prácticas artísticas, museológicas, curatoriales, expositivas y académicas advierten la importancia, pertinencia y relevancia de la Sala de Exposiciones ASAB en el ámbito artístico y cultural, al constituirse en un escenario de gran trascendencia que incide en el acontecer de la escena local en Bogotá, en el orden nacional y sus nexos en el contexto internacional.
Sistema de información soporte a sistemas de abastecimiento y seguridad alimentaria
Authors: Alberto Henry
Published: July 2024

¿De qué consta un sistema de información que brinde soporte a procesos de abastecimiento de alimentos y seguridad alimentaria de una región?, ¿qué atributos de calidad pueden ser relevantes para una solución basada en software de este tipo?, ¿cómo caracterizar los atributos de calidad o requerimientos no funcionales considerados de relevancia para sistemas de información de esta naturaleza? Este libro intenta responder estas preguntas y propone un enfoque pragmático de especificación de arquitecturas de referencia prescriptivas de software que puede reutilizarse o aplicarse a otros dominios de problema.Un primer objetivo de este libro es registrar la memoria técnica de la especificación arquitectónica de software que soporte un sistema de abastecimiento de alimentos y seguridad alimentaria formulado para una ciudad como Bogotá D.C., esto para evitar arrancar desde cero en proyectos futuros de la misma naturaleza y posibilitar el ahorro de esfuerzo en las etapas de comprensión del problema y análisis. En segundo lugar, se logra una especificación independiente de la plataforma tecnológica de construcción, lo que permite a ingenieros de software su traducción a las tecnologías de su interés.
Plantas vasculares
Authors: Carvajal-Rojas Lyndon , Barrientos-Díaz Ossman
Published: July 2024

Plantas vasculares. Sede Macarena, Universidad Distrital Francisco José de Caldas es una guía para el conocimiento y la valoración de la flora existente en la Facultad de Ciencias y Educación, la cual representa un aporte significativo de la diversidad de especies que hay en la institución. Este libro es una herramienta de consulta para la planificación y el arreglo paisajístico y ornamental de nuestra Universidad; a la vez, se hizo con la intención de convertirlo en un documento de referencia para estudiantes, para Bogotá y centros educativos, lo que incentivará el conocimiento, el cuidado y la valoración de la flora del Distrito Capital. Contiene 140 especies entre arbóreas, arbustivas y hierbas plantadas en la Sede Macarena (A y B), correspondientes a 66 familias botánicas organizadas con base en el sistema de clasificación de angiospermas APG III; cada especie es descrita por medio de un texto sencillo sin que se pierda el rigor técnico, acompañado del nombre común, científico, de la familia, la distribución natural, los usos y de un soporte fotográfico que hace hincapié en el tipo de hoja, flores, frutos y habito.
Entorno de trabajo bioinformático para RNA-Seq
Authors: Miguel Luis , Enrique Nelson , Nelson José
Published: July 2024

En este libro el lector encontrará una guía de la construcción y posterior uso de un entorno de trabajo bioinformático para el procesamiento RNA-Seq. El libro está dividido en cuatro capítulos: el primero proporciona las instrucciones para la instalación del sistema operativo, los paquetes y las librerías necesarias; el segundo contempla tanto la instalación como el uso de todas las herramientas bioinformáticas que harán parte del entorno. El tercero da un ejemplo de la ejecución de estas herramientas sobre datos de pruebas reales; finalmente, el cuarto da al lector las nociones básicas sobre los formatos de archivos necesarios para la ejecución de las herramientas.
Laminitis in Cattle: A Bibliometric Analysis
Authors: SERİN Hakan , KÖREZ Muslu Kazım
Published: July 2024

Laminitis is a condition characterized by lameness, which poses a significant
economic burden on the dairy industry. The condition presents a challenge in combat
due to its multifactorial etiology. This is why it remains a widespread issue globally,
including the developed countries. This study aims to reveal publication trends and
interactions between studies outcomes based on the data obtained from the Web of
Science. To access the appropriate articles, a search was conducted using the keyword
“laminitis” as the inclusion criteria. The search criteria included selecting “English” as
the language, “Article” as the document type, and “All Fields” as the search method.
The study revealed that a total of 967 articles were published during the analyzed
period. The average annual growth rate of the studies was found to be 6.35%. The
highest number of articles were published in 2019 with 64 articles (6.61%). With the
keyword analysis, “lameness”, “cattle,” and “dairy cattle” were identified as the most
relevant keywords. The analysis of the keywords indicated that laminitis is an
important concern not only for animal welfare but also for behavioral sciences as well
as economic loss. In terms of article count, the United Kingdom exhibited the highest
performance. The journal with the highest number of articles in this field was
Preventive Veterinary Medicine 8.8% (85 articles). Whay H.R. from the United
Kingdom was identified as the most influential author. A general upward trend in the
number of publications primarily driven by developed countries was observed during
the period analyzed in the study.