bluuebunny/crossref_metadata_2025 huggingface dataset:
Development of Adapt-ABLE smart system – an end-to-end system for speeding up disabled housing adaptation process
Authors: Oyegoke Adekunle Sabitu , Ajayi Saheed , Abbas Muhammad Azeem , Ogunlana Stephen
Published: March 2022

Purpose

The problem of long delay and waiting time in Disabled Facilities Grants (DFG) housing adaptation has been ongoing for years. This study aimed at constructing an innovative smart solution to streamline the housing adaptation process to prevent lengthy delays for disabled and elderly people.

Design/methodology/approach

The Adapt-ABLE approach is suggested based on a constructive research approach, where extensive theoretical development of the Adapt-ABLE concept is developed. It consists of four integrated platforms that undergo theoretical and analogical development and validations through applicable theories, a workshop, four brainstorming sessions and a focus group.

Findings

The proposed Adapt-ABLE approach utilises process optimisation techniques through an IT system for streamlining the process. The merits of the semi-automated system include the development of a preventive measure that allows measurement of suitability index of homes for the occupants, indicative assessment that shorten the application duration, procurement and contracting platform that utilises principles based on framework agreement and call-off contract, and a platform that standardised performance management for continuous improvement.

Originality/value

The Adapt-ABLE solution will cut the application journey of non-qualified applicants and suggest where help can be sought. The qualified applicants' application journey will also be shortened through an online indicative assessment regime and early online resources (means) testing. Overall, the proposed system reduces the waiting time, and timely delivery improves the applicant's quality of life by living independently. It will potentially save the NHS billions of pounds used to replace hips and residential care costs due to lengthy delays in the housing adaptations process.
Consumers’ untrust and behavioral intentions in the backdrop of hotel booking attributes
Authors: Akhtar Naeem , Siddiqi Umar Iqbal , Islam Tahir , Paul Justin
Published: March 2022

Purpose

The study aims to investigate how hotel booking attributes (i.e. perceived privacy, perceived certification and perceived assurance) engender consumers’ untrust and consequent behavioral intentions (i.e. altruistic behavior and trusting intentions). It also unveils the role of hotel attributes performance as a moderator between hotel booking attributes and consumers’ untrust.

Design/methodology/approach

Data were collected through an online platform by engaging 454 Chinese respondents. SPSS 25.0 and AMOS 24.0 (structural equation modeling) were used for data analysis and interpretation.

Findings

Results demonstrate that hotel booking attributes positively substantiate consumers’ untrust which, in turn, develops altruistic behavior and negative trusting intentions. Moreover, hotel attribute experience significantly moderates the relationships between perceived privacy, perceived certification and consumers’ untrust. Notably, hotel attribute performance insignificantly influences the association between perceived assurance and untrust.

Research limitations/implications

This study used the Chinese context and examined Chinese domestic travelers and the nonbranded hotel industry. Notwithstanding its limitations, the findings help hospitality and tourism firms, en bloc, to manage their review websites by explicitly disclosing policies regarding customers’ privacy and assurance, winning their trust through third-party certification and employing data scientists to develop algorithms to sieve fake information proactively.

Originality/value

This study develops an original conceptual framework by using the untrust model in this research. Our findings add to the research on consumer behavior, information processing, service management and trust and suggest practical implications for hospitality firms.
Investigating three-way interaction effect of transaction memory systems, task conflict and reward interdependence on team sensemaking
Authors: Talat Amina , Khan Shamila Nabi , Azar Sana , Chaudary Samra
Published: March 2022

Purpose

This research aims to examine the relationship between transactive memory systems and team sensemaking in the presence of critical boundary conditions, namely, task conflict and reward interdependence.

Design/methodology/approach

The data for Study 1 was collected from 304 team members who worked in 87 organizations in the Information, Communication and Technology sector of Pakistan. Study 2 is based on team-level data that was collected from 180 teams working in the New Product Development sector, with four to seven members in each team. The data tested the three-way interaction effect of the transactive memory systems, task conflict and reward interdependence on team sensemaking.

Findings

Results have shown that transactive memory systems have a positive relationship with team sensemaking, particularly when both task conflict and reward interdependence were perceived to be high.

Practical implications

To reap synergies, human resource managers should avoid disrupting team structures, assigning new members to a team or rotating team members very frequently. Moreover, if a team is experiencing high task conflict, reward interdependence may encourage conflict to remain constructive.

Originality/value

The current study is one of the first few attempts that examine the pivotal role of task conflict and reward interdependence as boundary conditions on transactive memory systems and team sensemaking. This research, therefore, highlights the role of transactive memory systems in enhancing team sensemaking at higher levels of task conflict and reward interdependence.
Integrated dominating and hit set-inspired unequal clustering-based data aggregation in wireless sensor networks
Authors: Vennira Selvi G. , Muthukumaran V. , Kaladevi A.C. , Satheesh Kumar S. , Swapna B.
Published: March 2022

Purpose

In wireless sensor networks, improving the network lifetime is considered as the prime objective that needs to be significantly addressed during data aggregation. Among the traditional data aggregation techniques, cluster-based dominating set algorithms are identified as more effective in aggregating data through cluster heads. But, the existing cluster-based dominating set algorithms suffer from a major drawback of energy deficiency when a large number of communicating nodes need to collaborate for transferring the aggregated data. Further, due to this reason, the energy of each communicating node is gradually decreased and the network lifetime is also decreased. To increase the lifetime of the network, the proposed algorithm uses two sets: Dominating set and hit set.

Design/methodology/approach

The proposed algorithm uses two sets: Dominating set and hit set. The dominating set constructs an unequal clustering, and the hit set minimizes the number of communicating nodes by selecting the optimized cluster head for transferring the aggregated data to the base station. The simulation results also infer that the proposed optimized unequal clustering algorithm (OUCA) is greater in improving the network lifetime to a maximum amount of 22% than the existing cluster head selection approach considered for examination.

Findings

In this paper, lifetime of the network is prolonged by constructing an unequal cluster using the dominating set and electing an optimized cluster head using hit set. The dominator set chooses the dominator based on the remaining energy and its node degree of each node. The optimized cluster head is chosen by the hit set to minimize the number of communicating nodes in the network. The proposed algorithm effectively constructs the clusters with a minimum number of communicating nodes using the dominating and hit set. The simulation result confirms that the proposed algorithm prolonging the lifetime of the network efficiently when compared with the existing algorithms.

Originality/value

The proposed algorithm effectively constructs the clusters with a minimum number of communicating nodes using the dominating and hit sets. The simulation result confirms that the proposed algorithm is prolonging the lifetime of the network efficiently when compared with the existing algorithms.
Rule of lawvis-à-visforeign market entry modes: exploratory interviews of a few experts
Authors: Sipper Mark A. , Batra Madan M.
Published: March 2022

Purpose

The purpose of this qualitative paper is to identify and amplify the voice of those experts who advise practitioners faced with foreign market entry decisions. This paper reports the importance that experts place on the rule of law, a positive ethical climate in host nations and the experts’ knowledge of investment financial performance after five years of the initial foreign market entry.

Design/methodology/approach

The sample included 12 experienced expert professional interviewees who spent careers with publicly held multinational corporations, attorneys who advised multinational corporation officers, arbitrators with significant international dispute resolution experience, corporate ethics compliance experts, small global entrepreneurial business owners and an academic specializing in international commercial law and dispute resolution.

Findings

The rule of law and ethical climate significantly influence private market entry mode, dispute resolution choices and the likelihood of financial success. Finally, the findings illuminate the importance of the rule of law and a positive ethical climate in private foreign market entry decisions and their managerial and policy implications.

Originality/value

This study lays the foundation for the development of propositions to understand better the significant role of the rule of law in the private foreign investment decision-making process and the financial performance of the foreign investment.
Impact of psychological contract breach on innovative behaviour and well-being amongst academicians during COVID-19
Authors: Karani Anushree , Mall Sunita , Deshpande Revati , Jayswal Mitesh
Published: March 2022

Purpose

The study aimed at understanding the relationship between psychological contract breach, well-being indicators, i.e. subjective well-being and mental well-being and innovative behaviour.

Design/methodology/approach

Data were collected via a structured questionnaire through Google docs from 238 academicians working at different capacity in Indian academic industries. The hypotheses were tested using structural equation modelling.

Findings

Psychological contract breach was positively impacting occupational stress and occupational stress was negatively impacting work engagement. Work engagement positively impacted innovative behaviour and well-being indicators. Occupational stress and work engagement mediated the relationship between psychological contract breach and well-being and innovative behaviour.

Research limitations/implications

The data for the study were collected from the employees working in education industry during the unlock COVID-19 pandemic situation.

Originality/value

The study contributes by integrating social exchange theory (SET) and job-demands resources (JD-R) theory in the pandemic situation. In the current COVID-19 pandemic circumstance, the results showed precise factual evidence that answers the question of how unfulfilled expectations have a negative impact on academicians and educational institutions.
Toward the Black–Litterman with Shariah-compliant asset pricing model: a case study on the Indonesian stock market during the COVID-19 pandemic
Authors: Subekti Retno , Abdurakhman Abdurakhman , Rosadi Dedi
Published: March 2022

Purpose

This research aims to demonstrate portfolio modeling, which leads to Sharia compliance in encountering crises because of COVID-19. The authors proposed modifying the Black–Litterman (BL) model adapted to the Sharia principle. The implementation of BL on Shariah-compliant stock data with capital asset pricing model (CAPM) requires adjustment because of the interest rate in the calculation. Thus, the objective of this study is to develop and evaluate the modified BL for Shariah-compliant stock portfolios in the financial crisis caused by the COVID-19 pandemic.

Design/methodology/approach

The Sharia-compliant asset pricing model (SCAPM) with the inflation rate was regarded as the new starting point in the BL model. This proposed model was implemented in Indonesia using monthly returns from the Jakarta Islamic Index (JII) list collected from February 2014 to June 2019. Furthermore, the portfolio performance of BL-SCAPM was compared with two reference portfolios, the mean-variance method and BL-CAPM.

Findings

The result presents that the portfolio performance of BL-SCAPM outperformed the MV and BL-CAPM. The impact of the Sharpe ratio of BL-SCAPM was more significant than the reference portfolio. The equal benefit was procured from both portfolios in July and August 2019. After the COVID-19 outbreak was officially declared in January 2020, the performance of BL-SCAPM was still above the BL. Despite a decline in portfolio value before and during the outbreak, the reference portfolio losses were higher than those of BL-SCAPM. Hence, this study manifested that BL-SCAPM outperformed the reference portfolio.

Practical implications

The results illustrate the empirical study which can be implemented for the Shariah-compliant stock market in Indonesia. By evaluating portfolio value on the COVID crisis for long investment, replacing CAPM with SCAPM in the BL model can transform the asset proportion. It decreased the portfolio loss during the crisis. Future research can be developed more from the open problems in this implementation to deliver the portfolio model into the Shariah framework with varied SCAPM in BL.

Originality/value

The attention to BL studies on portfolio building with Sharia-compliant stocks is rarely focused on the Islamic perspective. Hence, the novelty of this research is the idea of modifying the BL model with a Shariah starting point. More generally, this research enriches Shariah financial literacy regarding the stock market and, specifically, its implementation in the Indonesian stock market.
Does gender really matter? Exploring determinants behind consumers' intention to use contactless fitness services during the COVID-19 pandemic: a focus on health and fitness apps
Authors: Zhu Yonghan , Wang Rui , Zeng Rongcan , Pu Chengyan
Published: March 2022

Purpose

This research created a theoretical framework based on theory of consumption values (TCV) and theory of perceived risk (TPR) to investigate the determinant factors behind consumers' intention to use health and fitness apps during the COVID-19-related lockdown. In addition, based on selectivity hypothesis theory (SHT), this study also explored how gender differences moderate the relationships between the determinants and consumers' behavioral intention.

Design/methodology/approach

A total of 613 respondents completed a self-reported online questionnaire. Structural equation modeling was conducted to test the role of potential determinants in influencing consumers' behavioral intention. Hierarchical multiple regression was performed to examine the moderating effect of gender.

Findings

The findings of this research revealed that physical appearance, general health, enjoyment, affiliation and condition have positive influences on consumers' behavioral intention, while privacy risk and security risk exert negative impact on consumers' behavioral intention. More importantly, the moderating results indicated that only affiliation, privacy risk and security risk have stronger influences on female, while other predictors showed the same effects on both genders.

Practical implications

Fitness providers should embrace health and fitness apps as a new contactless tool to offer services during and after the COVID-19-related lockdown. Fitness providers and app developers need to focus more on the utility and quality of their health and fitness apps. In addition, they should add more gamification elements to health and fitness apps because these elements could increase consumers' hedonic experience especially during the lockdown. Third, the security systems in health and fitness apps should be continuously updated to decline privacy risk during and after the COVID-19-related lockdown. Lastly, when female consumers are targeted during the lockdown, fitness providers should make more efforts to imbue health and fitness apps with more social features and improve the level of security.

Originality/value

Although the importance of contactless technologies has been highlighted ever since the beginning of the COVID-19 pandemic, there has been very little research on the usage of health and fitness apps during the lockdown based on TCV and TPR. Meanwhile, the moderating role of gender differences in this context remains underexplored. This research is one of the early attempts to fill in these gaps. The findings of this study will enhance the theoretical framework regarding the acceptance and use of health and fitness apps; it also challenges the generalizability of SHT in the context of the COVID-19-related lockdown. Moreover, several important implications for the health and fitness industry during and after the COVID-19 pandemic were suggested.
The impact of trust on purchase intention through omnichannel retailing
Authors: Sombultawee Kedwadee , Wattanatorn Woraphon
Published: March 2022

Purpose

This study investigates factors in consumer trust and purchase intention through omnichannel retailing. The theoretical framework is an extended theory of planned behaviour (TPB) model, with additional factors including time-saving and trust as explanatory variables.

Design/methodology/approach

The study drew on a sample of Thai consumers aged 18 and over (n = 408), with data collected through an online survey. Analysis was based on a structural equation modelling (SEM) approach, employing confirmatory factor analysis.

Findings

The analysis showed that attitudes towards omnichannel retailing had the strongest effect on purchase intention, followed by subjective norms, perceived behavioural control and information search. All variables except attitudes to omnichannel retailing had moderate effect sizes. Analysis also showed that attitudes towards omnichannel retailing had a significant (though only moderately strong) effect on consumer trust towards omnichannel retailing. Subjective norms, perceived behavioural control and time-saving also had significant effects on consumer trust, although these effects were all weaker than the effect of attitudes. Finally, time-saving had a significant and strong effect on perceived behavioural control.

Originality/value

These findings show that both personal attitudes towards omnichannel retailing and technology characteristics can influence user acceptance. Its practical implication is that retailers need to consider the psychological needs and attitudes of their customers before implementing omnichannel tools. Theoretically, there is a need for more empirical research into the consumer decision for omnichannel retailing. This is particularly true since omnichannel retailing is a relatively new retail strategy which consumers may not yet fully understand.
Benchmarking of academic departments using data envelopment analysis (DEA)
Authors: Alam Tasfiq E. , González Andrés D. , Raman Shivakumar
Published: March 2022

Purpose

The main objective of the paper is to develop an investment model using data envelopment analysis (DEA) that provides a decision-making framework to allocate resources efficiently, such that the relative efficiency is improved within an available investment budget.

Design/methodology/approach

Firstly, DEA models are used to evaluate the efficiency of the departments relative to their peers and providing benchmarks for the less efficient departments. Secondly, the inefficiencies in departments are identified. Finally, for the less efficient departments, a decision-support system is introduced for optimizing resource allocation to improve efficiency.

Findings

Five of the 18 academic departments were determined to be inefficient, and benchmark departments were found for those departments. The most prevalent causes for inefficiency were the number of undergraduate students per faculty and the number of graduate students. Results from the investment model for department 12 suggest increasing the number of faculty by 2 units and H-Index by 0.5 units, thereby, improving the relative efficiency of the department by 6.8% (88%–94%), using $290,000 out of $500,000 investment budget provided.

Originality/value

When an investment budget is available, no study has used DEA to develop a decision-support framework for resource allocation in academic departments to maximize relative efficiency.
Finance, poverty-income inequality, energy consumption and the CO2emissions nexus in Africa
Authors: Asiedu Michael , Effah Nana Adwoa Anokye , Aboagye Emmanuel Mensah
Published: March 2022

Purpose

This study provides the critical masses (thresholds) at which the positive incidence of finance and economic growth will be dampened by the negative effects of income inequality and poverty on energy consumption in Sub-Saharan Africa for policy direction.

Design/methodology/approach

The study employed the two steps systems GMM estimator for 41 countries in Africa from 2005–2020.

Findings

The study found that for finance to maintain a positive effect on energy consumption per capita, the critical thresholds for the income inequality indicators (Atkinson coefficient, Gini index and the Palma ratio) should not exceed 0.681, 0.582 and 5.991, respectively. Similarly, for economic growth (GDP per capita growth) to maintain a positive effect on energy consumption per capita, the critical thresholds for the income inequality indicators (Atkinson coefficient, Gini index and the Palma ratio) should not exceed 0.669, 0.568 and 6.110, respectively. On the poverty level in Sub-Saharan Africa, the study reports that the poverty headcount ratios (hc$144ppp2011, hc$186ppp2011 and hc$250ppp2005) should not exceed 7.342, 28.278 and 129.332, respectively for financial development to maintain a positive effect on energy consumption per capita. The study also confirms the positive nexus between access to finance (financial development) and energy consumption per capita, with the attending adverse effect on CO2emissions inescapable. The findings of this study make it evidently clear, for policy recommendation that finance is at the micro-foundation of economic growth, income inequality and poverty alleviation. However, a maximum threshold of income inequality and poverty headcount ratios as indicated in this study must be maintained to attain the full positive ramifications of financial development and economic growth on energy consumption in Sub-Saharan Africa.

Originality/value

The originality of this study is found in the computation of the threshold and net effects of poverty and income inequality in economic growth through the conditional and unconditional effects of finance.
The complex interplay of firm innovation, internationalization and learning capability in driving firm performance: a configurational analysis
Authors: Freixanet Joan , Federo Ryan
Published: March 2022

Purpose

This study examines how the complex interplay of innovation, internationalization and learning capability is associated with firm performance.

Design/methodology/approach

This study employs a qualitative comparative analysis (QCA) over a sample of 2,844 manufacturing firms over the period of 2008–2014.

Findings

This study finds a general complementarity between high process innovation, export breadth and high organizational learning capability, and a substitution between R&D and employee training as sources of learning capability. The analyses by firm size suggest that, contrary to SMEs, large firms do not require high export breadth to achieve profitability, which is likely because they enjoy sufficient economies of scale and scope through their strong domestic presence and multiple business units.

Research limitations/implications

This study examines specific facets of the three constructs, and the effect of firm size. Future research could consider other facets and contextual factors, such as managers' competencies, family firm governance or network memberships, which have potential effects on the relationships studied here.

Practical implications

Firms may benefit from the various interplay effects of strategic factors to improve competitiveness. For example, leveraging the knowledge and resources stemming from their presence in multiple countries may significantly increase the efficiency and efficacy of innovation activities, eventually enhancing firm performance.

Originality/value

This study is the first to employ a large sample to test the complementarity of the three activities in achieving superior profitability. The paper also provides a more nuanced view of these relationships by considering the interplay of different facets of internationalization (export breadth and intensity), innovation (product and process) and learning capability (R&D and employee training).
“It’s just a matter of culture”: an explorative study on the relationship between training transfer and work performance
Authors: Gemmano Cataldo Giuliano , Manuti Amelia , Giancaspro Maria Luisa
Published: March 2022

Purpose

The purpose of the study was to explore the moderating role of organizational learning culture in the relationship between training transfer and work performance.

Design/methodology/approach

A convenience group of 164 workers filled in an online questionnaire based on retrospective data about the last training experience they attended. Participants were 87 workers who attended an online course within the last six months. A moderated path analysis was tested to highlight the moderating role of learning culture in the relationships between training transfer and three dimensions of work performance (i.e. proficiency, adaptivity and proactivity), controlling for gender, age, training contents and length.

Findings

Training transfer and learning culture were positively related to each dimension of work performance. Learning culture showed a significant moderation effect in the relationship between training transfer and each dimension of work performance, namely proficiency, adaptivity and proactivity.

Originality/value

The study highlighted the role of organizational learning culture in influencing the process of training transfer: culture was proved to be associated not only with proficiency, adaptivity and proactivity but also to contribute creating the positive conditions that may allow training transfer.
Technical efficiency measurement of urban industrial water: a case study of cities in China
Authors: Liang Xiaoxing , Zhou Zhixiang
Published: March 2022

Purpose

With the rapid economic growth and urbanization development, regional environmental problems have attracted increasing attention. The study on analyzing cities’ capacity on resource utilization and environmental protection is practically significant because of the industrial agglomeration in an urban area. This study aims to measure environmental efficiency of urban industrial water utilization by comparing input, output and undesirable outputs variables of cities.

Design/methodology/approach

This paper combines data envelopment analysis basic approach with regression to discover the environmental efficiency score of cities and their influence factors. A set of slack-based measure (SBM) model is constructed for calculating the environmental efficiency score by considering both desirable and unendurable outputs.

Findings

This paper analyzes the industrial water utilization efficiency for China from the city level by evaluating the performance for up to 200 mainland Chinese cities during 2012–2016 under SBM model. Then, 2C Tobit regression is used to measure the determining factors of industrial water utilization efficiency from the angle of natural, social, municipal and industrial structure factors. The empirical study results show huge room for improvement in industrial water utilization in China, while the average citizen efficiency scores maintain a level of about 0.5.

Originality/value

Significant differences exist in the regional efficiency in different cities in China. Per capita GDP, a total length of drainage pipe and whether the area is coastal or not have significant positive impacts on the water utilization efficiency, while the proportion of secondary industry to GDP has a significant negative influence. Specific recommendations are proposed based on the local industrial water utilization efficiency scores, such as improving urban infrastructure and adopting a more flexible water pricing system.
A pilot study of co-produced autism training for police custody staff: evaluating the impact on perceived knowledge change and behaviour intentions
Authors: Holloway Chloe , Munro Nell , Cossburn Kleio , Ropar Danielle
Published: March 2022

Purpose

Autistic people have reported particularly negative experiences in police custody, which can lead to significant long-term personal and legal consequences. Research has suggested providing autism training to police forces would help improve the support of autistic people, but there is a distinct lack of appropriate autism training available. An evidence-based autism training package specifically tailored to the roles of custody staff was co-produced by autistic people, academics and police staff to address this. A pilot study was conducted to further understand its value in terms of perceived changes in knowledge and future behaviour intentions.

Design/methodology/approach

A total of 18 sessions were held across five police forces in England attended by police staff working in custody (n = 142). The sessions were delivered in person using a presentation and video replicating the experiences of autistic people during the custody process. Attendees completed a survey rating their perceived changes in knowledge of autism after the session and described changes they planned to make in their practice to support autistic people.

Findings

The majority of police custody officers rated the training highly on its content, delivery and informativeness about autism. Participants also reported a change in perceived knowledge about autism, with those who reported having the least amount of knowledge prior to training indicating the greatest change. Responses about intended changes to future behaviour and practice showed a clear indication of specific understanding about autism and strategies to support autistic individuals in custody.

Originality/value

This is the first study to outline, assess and evaluate the impact of the first evidence-based and co-produced autism training package specifically designed for custody staff on perceived knowledge and intended behaviour.
Attraction and retention of employees in an Australian regional SME: the importance of place and scale in human resource management
Authors: Amarakoon Upamali , Colley Linda
Published: March 2022

Purpose

This study examines employee attraction and retention issues and uses a case study of an Australian regional medium-sized enterprise to highlight the importance of organisational context factors such as place and scale in designing human resource (HR) solutions.

Design/methodology/approach

The research presents a qualitative case study, with data drawn from strategic documents, interviews and focus groups, analysed thematically.

Findings

A carefully constructed set of HR strategies – including purposeful use of employer branding, synchronising of human resource management (HRM) formality and informality and capitalising on the regional context – are key to employee attraction and retention and in turn the growth and competitiveness of the case study organisation.

Originality/value

The HRM literature acknowledges the tendency to study larger corporations in metropolitan areas, at the expense of more nuanced research related to context. This research contributes to knowledge of attraction and retention through employer branding, with particular attention to scale and place, through study of a medium sized firm in a regional location. It highlights the importance of informality-formality dynamism.
Uncovering the intellectual structure of diversity management research: a bibliometric analysis (1990–2019)
Authors: Yadav Shatrughan , Lenka Usha
Published: March 2022

Purpose

Diversity management has gained researchers' and practitioners' attention because of its competitive advantage and performance outcomes in an organization. Despite increasing literature, there is no common understanding of the evolution and intellectual structure of diversity management. Therefore, this study aims to identify the leading works and analyze the changes in diversity management research's knowledge structure.

Design/methodology/approach

This study adopts a novel approach using bibliometric methods to analyze the 785 papers published between 1990 and 2019. Bibliometric analysis is applied to identify the seminal work using the bibliometrix package.

Findings

The bibliometric network visualization findings have highlighted the most influential works, prominent authors, theoretical insights, current research trends and gaps. Several clusters are extracted from bibliometric networks, and cluster analysis has integrated the different unconnected subfields and highlighted the major theme explored in diversity management research.

Originality/value

This is the first bibliometric study that explored the intellectual structure of diversity management research. This study has provided theoretical and practical contributions for academicians and human resource practitioners and suggested future research avenues.
Toward digital construction supply chain-based Industry 4.0 solutions: scientometric-thematic analysis
Authors: Gharaibeh Lina , Eriksson Kristina Maria , Lantz Bjorn , Matarneh Sandra , Elghaish Faris
Published: March 2022

Purpose

The wood construction industry has been described as slow in adapting efficiency-increasing activities in its operations and supply chain. The industry is still facing challenges related to digitalization, such as fragmentation, poor traceability and lack of real-time information. This study evaluates the status of digitalization in construction supply chains by thematically analyzing the existing literature and mapping research trends.

Design/methodology/approach

A review of the key literature from 2016 to 2021 was performed. The results highlight various technologies and their applications within supply chains and identify research gaps, especially between theoretical frameworks and actual implementation using a scientometric-thematic analysis.

Findings

This paper provides a conceptual framework to further aid researchers in exploring the current trends in Supply Chain 4.0 and its applications in the wood construction industry compared to other more advanced industries. Suggested directions for future research in the wood construction Supply Chain 4.0 are outlined.

Originality/value

The existing literature still lacks a comprehensive review of the potential of a digitalized supply chain, especially in the construction industry. This framework is pivotal to continue explaining and observing the best ways to accelerate and implement Supply Chain 4.0 practices for digitalized supply chain management (SCM) while focusing specifically on the wood construction industry. The literature review results will help develop a comprehensive framework for future research direction to create a clearer vision of the current state of digitalization in supply chains and focus on the wood construction supply chain, thus, fully achieving the benefits of Supply Chain 4.0 in the wood construction industry.
Boundary spanning in multiple supplier development initiatives: an exploratory study
Authors: Norlyk Jørgensen Martin , Ellegaard Chris , Kragh Hanne
Published: March 2022

Purpose

Boundary spanners link their internal organization with its external environment. In the present research, the authors study supply managers who build a bridge between a large original equipment manufacturer (OEM) and its network of suppliers. The purpose of this paper is to explore how boundary spanners mediate between internal (buyer) and external (supplier) managers in supplier development (SD) initiatives.

Design/methodology/approach

This paper adopts a qualitative case method to study an OEM pursuing multiple SD initiatives with multiple suppliers simultaneously. Data consist of interviews and non-participant observations conducted over a period of 14 months.

Findings

The findings of this paper highlight the mediation tasks that emerge at the organizational interface in advanced SD undertakings. Based on the analysis, this paper demonstrates how the nature of three core boundary-spanning activities, information mediation, reaching compromises and strategic communication, differ in four general SD conditions.

Research limitations/implications

The present paper advances the understanding of individual-level buyer–supplier tensions in SD. It makes a theoretical contribution that sits in the intersection between boundary spanning and SD.

Practical implications

This paper increases managers’ knowledge of a range of required SD mediation activities and provides an overview of where they unfold.

Originality/value

This paper breaks new ground by creating knowledge that extends beyond four dominant trends in SD research: SD as organizational-level behavior, SD as a generic set of activities, SD as a single performance improvement area and SD as a dyadic management task.
Organizational growth strategies for Greek social enterprises’ social impact during the COVID-19 pandemic
Authors: Loukopoulos Argyrios , Papadimitriou Dimitra
Published: March 2022

Purpose

The repercussions of the COVID-19 pandemic and the organizational scaling strategies of the social impact are still under-researched and remain one of the most significant issues in the social entrepreneurship field, with scarce empirical research so far. This paper aims to present the organizational growth strategies that Greek social enterprises have used to scale their social impact during the COVID-19 pandemic.

Design/methodology/approach

Building on development studies, organization theory and social movement research, this study addresses how Greek social enterprises scale their social impact following organizational growth strategies during the pandemic, based on a sample of ten social enterprises and following a qualitative method approach through a multiple case study.

Findings

Results highlight that during the COVID-19 pandemic, the organizational scaling of social enterprises has supported social impact through expanding services, building new interorganizational collaborations and serving additional beneficiaries. Furthermore, new and viable growth strategies include advocacy-oriented scaling for resources and local and remote markets through prompt digitalization.

Originality/value

To the best of the authors’ knowledge, this paper is the first systematic attempt to explore the organizational scaling strategies undertaken by Greek social enterprises in the context of the difficulties placed by the COVID-19 crisis. What emerged from this study was a new prominent organizational scaling strategy of the social enterprises’ social impact called strategic organizational change.
Corporate social responsibility towards education and corporation performance in the UAE: the mediating role of corporation reputation
Authors: Al Sakkaf Sarah Yaseen , Farouk Sherine , Abu Elanain Hossam M.
Published: March 2022

Purpose

This study aims to identify and understand the motivators of corporate social responsibility (CSR) toward education and its impact on a corporation's performance and reputation. This study examines the perceptions of CSR practice in education among the top 595 corporation representatives in the United Arab Emirates (UAE), their motivation for it and its impact on corporation reputation and performance.

Design/methodology/approach

Quantitative research based on self-administered questionnaire responses from 595 respondents was conducted using a series of regression analyses.

Findings

The results of this study show reciprocity and involvement to be the most prominent motivators for UAE corporations to engage in CSR toward education, whereas altruism was not found to be a motivator. Additionally, the study found a positive relationship between CSR toward education and corporation performance, with partial mediation by corporation reputation.

Practical implications

The findings of this study provide guidance for UAE policymakers to understand the appropriate motivators to encourage corporations to engage in CSR activities. They help potential recipient educational institutions to strategically develop fundraising programs by factoring in what motivates corporations to donate to education. Additionally, they enlighten corporations on how CSR toward education enhances their corporation reputation and performance.

Originality/value

This is a pioneering study in the field of CSR toward education in the UAE. It provides crucial insights into what motivates UAE-based corporations to engage in CSR toward education and how it impacts their reputation and performance. It also explores the benefits corporations reap by specifically focusing their CSR initiatives and investments toward education.
The role of government risk communication in public health emergencies: evidence from the COVID-19 pandemic
Authors: Tien Thanh Pham , Thanh Tung Le
Published: March 2022

Purpose

During the COVID-19 pandemic, government risk communication to the public was among the critical works, as the governments had to fight two enemies at once: the pandemic itself and the infodemic surrounding the COVID-19. Government risk communication could provide the public with prompt and accurate information as well as eliminate fake news, rumors and misinformation, thereby raising the public’s knowledge and risk perception and, thus, shaping their compliance with the government’s advices and directives. The purpose of this paper is to examine the effects of government risk communication through mass media on the public’s knowledge, risk perception and compliance with safety measures during the COVID-19 pandemic.

Design/methodology/approach

The ordinary least square and probit regression models were used for analyzing data collected from citizens living in Vietnam during the COVID-19 social distancing.

Findings

The results of this paper show that government risk communication enhances the public’s knowledge of the COVID-19 and raises their risk perception of the virus. In addition, government risk communication is found to shape the public’s compliance with most safety measures.

Practical implications

This paper offers practical implications for containing a pandemic (especially in the context that vaccines are unavailable or insufficient) by emphasizing the role of government risk communication.

Originality/value

This paper is among the first attempts that examine the role of government risk communication through mass media in enhancing the public’s knowledge, their risk perception and their compliance with safety measures during a pandemic.
Healthcare professional's perception of patient safety assessed by the hospital survey on patient safety culture in Taiwan: a systematic review
Authors: Wu Hsin-Hung , Lee Yii-Ching , Huang Chih-Hsuan , Li Li
Published: March 2022

Purpose

Safety activities have been initiated in healthcare organizations in Taiwan, but little is known about the performance and trends of safety culture on a timely basis. This study aims to comprehensively review the articles that have conducted two worldwide patient safety culture instruments (HSPSC and SAQ) in Taiwan to provide the extent of existing knowledge about healthcare professionals' perception related to patient safety.

Design/methodology/approach

The Web of Science, Medline (Pubmed) and Embas were used as the database to search papers related to the patient safety culture in Taiwan from 2008 to June 30, 2019.

Findings

Twenty-four relative articles in total were found and further investigations confirmed that the regular assessment of patient safety culture among hospital staff is essentially important for healthcare organizations to reduce the rates of medical errors and malpractice. Moreover, the elements influencing patient safety culture may vary due to the difference in job positions, age, experience in organization and cultural settings.

Research limitations/implications

The summary of findings enables healthcare administrators and practitioners to understand key components of patient safety culture for continuous improvement in medical quality.

Originality/value

Assessing the safety culture in healthcare organizations is a foundation to achieve excellent medical quality and service. The implications of this study could be useful for hospitals to establish a safer environment for patients.
Tourists’ travel intention: revisiting the TPB model with age and perceived risk as moderator and attitude as mediator
Authors: Wang Lan-Hsun , Yeh Shih-Shuo , Chen Kuan-Ying , Huan Tzung-Cheng
Published: March 2022

Purpose

This study aims to understand tourists’ travel intention during the COVID-19 pandemic by using the theory of planned behavior (TPB) with additional causal links and moderators. The three research objectives of this study are to explore basic causality, mediating effects of attitude and moderating effects of age and perceived risk, of the extended TPB model, respectively.

Design/methodology/approach

An online survey was conducted in Taiwan during the COVID-19 pandemic. In total, the survey generated 351 responses. The structural model analysis was performed to test the cause-and-effect relationships in the traditional TPB model and the mediating role of an individual’s attitude regarding travel during the COVID-19 pandemic. The SmartPLS multi-group analysis procedure was applied to test the moderation effects of age and perceived risk.

Findings

It is found that the perceived behavioral control is the main contributor of travel intention for the traditional TPB while attitude partially mediates the relationship between subjective norm and travel intention for the test of mediation. Also, moderation tests confirm that both age and perceived risk show significant moderating effect only on subjective norm to travel intention relationship.

Originality/value

The novelty of this research is that this study proposed and verified the mediating influence of attitude and two additional paths, the moderating influence of age and perceived risk, which deepened the understanding of the TPB model and the impact of COVID-19 on travel intention. Because TPB model is context-dependent, using one mediating and two moderating variables allows the study to understand how TPB functions in a different situation.