bluuebunny/crossref_metadata_2025 huggingface dataset:
WAYS TO ENCOURAGE ETHICAL CONDUCT AMONG MARKETING
PROFESSIONALS
Authors: Nixon Judy C. , Wiley Carolyn , West Judy F.
Published: May 2006

Presents a case for a written code of ethics and shows how this can
be instituted in a company. Discusses implementation, communication and
enforcement of a code.
TRAINING THE NEW EUROPEAN LEADER
Authors: Harris Philip R.
Published: May 2006

With the emergence of the European Community, a new type of
transcultural and transformation leadership is required on the
Continent. Examines the why and the what of preparing executives and
managers for the new work culture now in the process of creation. For
both the global marketplace and cultural renewal among the nations from
the Atlantic to the Urals, provides insight into the leadership
qualities to cultivate, in terms of technical competence, people skills,
conceptual skills, judgement and character, as well as the
characteristics for meta‐industrial leading. These include providing
more open communication/information, creating more
autonomy/participation, promoting the intrapreneurial/ entrepreneurial
spirit, enhancing the quality of work life, generating innovative/high
performing norms and standards, utilizing informal, synergistic
organizational relations, advancing technology venturing and
research/development. Considers innovative strategies of human resource
management and development.
Individualized Learning Modules
Authors: Ovando Martha N.
Published: May 2006

Describes a format which has potential to respond to the different
needs of individuals, the Individualized Learning Modules – its
characteristics, components, and process – following a rationale
for a differentiated approach to in‐service education, and a brief
analysis of andragogy, the study of adults as learners. Highlights some
additional benefits of this format. It may be effective in ensuring that
teachers achieve professional development in a climate which fosters
mutual respect, collaboration, productivity and satisfaction.
Political Restructuring of the University of Malta:
Consequences and Implications
Authors: MacKenzie Clayton
Published: May 2006

In recent decades the University of Malta has undergone a process
of restructuring, aimed at bringing the institution more firmly in line
with prevailing social and economic circumstances. The changes have
elicited widespread commentary, with opinions divided as to the
consequences of government involvement in the university′s affairs. The
case of the University of Malta raises wider issues concerning the
interrelation of politics and higher education, and questions the
efficacy, some would argue, of seeking to make institutions of higher
learning fully responsive to the immediate environment in which they
operate.
Legionnaires' Disease: The New Rules
Authors: Brown Alison , Logan Alec
Published: May 2006

Outlines the new Health and Safety Executive (HSE) Approved Code of
Practice which provides the HSE with a range of new powers with which to
prosecute outbreaks of legionellosis. Presents the principal points of
the updated Guidance Note on Legionnaires′ Disease HS (G) 70 which
provides advice on preventing and minimizing the risk of an outbreak and
being able to demonstrate that measures have been taken to achieve this.
Design at Work
Authors: Trickett Terry
Published: May 2006

Advocates an approach to of gfice design which reflects the complex
and shifting needs of office users. Claims that by producing a greater
sense of satisfaction at the workplace, design can become an effective
instrument of organizational success.
But is it FM?
Authors: Melvin Jeremy
Published: May 2006

Looks at the developments at Canary Wharf and its aims to meet the
diverse needs of potential office tenants. Investigates differences in
design and observes the ability to attract potential tenants. Suggests
that developers look at this kind of urban renewal and its possibilities
for environmental good.
Facilities Management Practice
Authors: Alexander Keith
Published: May 2006

Looks back, as the last in a five‐part series, at previously
discussed points and their applications in facilities management
practice. Also takes a positive look forward at what the future holds
and possible steps in changing the ways of service provision. Discusses
the organization of the delivery of facilities alongside new technology
and this must be foremost in managers′ thinking. A balanced approach is
needed in using consultants and contractors and ways of adopting an
in‐house control, such as that by the BBC, are highlighted. Contracting
out is also discussed, as are the possible dangers inherent therein.
Looks also at the possible establishment of a relationship between
client and contractors in especially open‐ended or terms of years
contracts. Concludes that with the new EC Directive more professional
managers with qualifications are going to be in much demand and
organizations which provide training along the EC guidelines will be at
the forefront of recruitment and retention of professional facilities
managers.
Facilities Management Research Initiatives
Authors: McLennan Peter , Nutt Bev
Published: May 2006

Proposes a research initiative for facilities management. Outlines
the essential questions that facilities research should be involved in
answering and following a general discussion of current research
approaches. Develops a model to illustrate these questions. Places the
potential areas of facility management research within a framework of
training, practice and education. Concludes that facilities management
should develop an application research approach to ensure a
problem‐oriented, multi‐aspect and collaborative focus around real
management problems related to the performance of buildings and use of
facilities over time.
Reading between the Lines
Authors: Finch Edward
Published: May 2006

How often do we use the word “academic” to mean
irrelevant or inconsequential to real life issues? Research from the
academic community is often treated with the same reservations. Reports
how the Department of Construction Management and Engineering at Reading
University is linking up with commercial organizations in collaborative
FM related research. Like other UK universities involved in FM, it is
seeking to break down the academic‐industrial divide. Despite having a
strong reputation in the construction sector, Reading has often been
accused of being ambivalent about its position in facilities management.
Claims that some light may be shed on this confusion from this
discussion.
Mapping Out the Future
Authors: Finch Eddie
Published: May 2006

A building in the wrong place is a liability. What was a suitable
site can soon become unfavourable because of geographical developments.
The responsibility falls on facilities managers to respond to these
changes. Geographical information systems appear to offer the hope of an
information system capable of providing such vital information.
The Intelligent Building in Europe
Authors: Harrison Andrew
Published: May 2006

“Intelligent building” is a commonly used though little
understood expression in the facilities arena. Explains that building,
space and business management are the three main goals of an
organization occupying a building. A cost/benefits model must examine
efficiency and effectiveness productivity and the additional
costs/disbenefits associated with intelligence. Identifies further three
developing integration activities in the building development cycle
– project, systems and services integration, and concludes that
the “virtual building”, which maximizes both efficiency and
effectiveness gains, is the ideal.
The Inner Game of Facilities Management
Authors: Willis John
Published: May 2006

Gives a brief documentation of the development of the FM industry
in the 1970s and 1980s to its current position in the early 1990s.
Considers how facilities management professionals can do something
positive to help businesses survive in the current recessionary climate.
Argues that a fluid ever‐changing organic core business needs highly
critically tuned non‐core support services equally dynamic and
tailor‐made to suit. In just over a decade, the FM industry has learned
things which will radically change the workplace; applying that learning
means more training, more education and dissemination of good practice.
Education and Research in Facilities Management
Authors: Grimm Michael
Published: May 2006

Discusses the current status of facilities management as a
profession. Argues that academia, associations and industry must work
together to ensure the co‐ordinated development of facilities management
to high professional standards. Focuses on the work of the University of
Strathclyde Centre for Facilities Management in this area.
The Coming Revolution in Architecture
Authors: Duffy Francis
Published: May 2006

Describes some background to the current status of the
architectural profession. Argues that it is undergoing drastic reform to
meet modern demands on it. Describes the RIBA Strategic Study and
examines its implications for facilities managers: the significance of
design for both architects and facilities managers in inventing the
future of the organizations for which they work; building a knowledge
base; and the new level of professionalism which must emerge.
Facilities Management and Changing Professional Boundaries
Authors: Bell Jane
Published: May 2006

Considers the relationship between the emerging facilities
management discipline and the existing building‐related professions.
Defines facilities management and argues that it is impossible for the
facilities manager to become expert in every area of responsibility.
Facilities management must help to integrate the work of specialists in
the many distinct areas involved. Discusses the issue of co‐ordinated
professional qualifications.
Beware the Single Issue
Authors: Tong David
Published: May 2006

Expresses the fear that the implementation of the new Display
Screen Equipment (VDU) Regulations will ignore the wider environmental
issues and reduce workplace ergonomics to the “single
issue”, thereby reproducing the mistakes of the 1980s, such as
emphasis on artificial lighting systems and the consequent increase in
electricity consumption, which contributed to the sick building
syndrome. Concludes that, rather than accept the ergonomics expert′s
advice, managers must appreciate their staffs′ views and consult
management information, thus satisfying both the Regulations and the new
enlightened stance on the environment. Otherwise the old design
disasters will probably repeat themselves.
Flexible Work
Authors: Marmot Alexi F.
Published: May 2006

Divides into two the strategic thinkers on the office of the future
– the traditional “business as usual” brigade with
large concentrations of staff, or those who advocate permutation of
location for employees, who go to work without “going” to
work. The former camp dies hard and inroads by the latter have so far
been negligible. However, feels that now could well be the point of
take‐off for the second approach, with movable sites, movable staff,
adaptability of IT (teleworking), leading to greater staff motivation,
cost‐effectiveness and increased productivity.
Global Office Market Survey
Authors: Kleeman Walter B.
Published: May 2006

The results of a worldwide survey of office real estate by Colliers
(on international property consultants) are revealed and discussed.
Shows that Tokyo has the world′s most expensive office market while the
least expensive office space is found in Wellington, New Zealand. London
remains Europe′s costliest and Caen, in France, the least expensive.
Good examples are shown by figures and diagrams in a complete survey.
Facilities Management as Business Re‐engineering
Authors: Alexander Keith
Published: May 2006

First in a series of articles which will relate the rapidly
developing skills of faciliies management to business needs, to show
that facilities management has a central role to play in introducing the
new order implied by the change to a quality culture. The series will
provide for re‐engineering processes in the facilities quality cycle and
will develop an understanding of the processes and techniques of service
planning, design, specification and delivery. Provides an introduction
to these processes to create the platform for future and more detailed
consideration.
Relocation and Re‐engineering
Authors: Melvin Jeremy
Published: May 2006

Discusses the possibilities that relocation brings to facilities
management. Looks at the relationship between relocation and business
process engineering by discussing three cases of business relocation.
Shows, in each case, the extent and way in which facilities management
used the opportunity to restructure, for example, in choosing the
location and structure of the offices and designing the interior and the
intended effect of this on working relationships.
One‐stop Shopping for One‐stop Shopping
Authors: Eley Joanna
Published: May 2006

Examines “total outsourcing” – taking over the
whole facilities management problem – as a service offered by an
outside commercial company, ranging from financial management through
technical systems management to total facilities management.
Explores the compatibility of provider and purchaser, and staff
involvement, among other possible pitfalls which potential purchasers
would be well advised to take into account. In short, caveat emptor.
EC Legislation in Construction and Its Effect on the Construction Industry
Authors: Pinney Adam A.
Published: May 2006

Reviews EC legislation as it affects the construction industry,
looking forward to 1993 and the single European market. Looks at the
historical background vis‐à‐vis the need to revise
directives concerning product, public procurement, professional
qualifications, worker and workplace health and safety. Finally,
foresees the likely effects on the construction industry of a more
Europe‐oriented ambience with increased competition from abroad but with
mandatory European standards, especially in the public sector.
Rapid Response
Authors: Leaman Adrian
Published: May 2006

Uses as an example the start of the McDonald′s fastfood chain and
its aims of cleanliness and speed. Stresses the importance of response
speed along with cleanliness in achieving consumers′ needs. Shows that
even the unimportant small things, like glare, need to be rectified
quickly to help staff to return to working in a comfortable environment.
Good ventilation is also purported to help in the office environment.
Energy Use in Offices: Lessons for Management
Authors: Bordass Bill
Published: May 2006

Based on a presentation to the Cambridge University Programme for
Industry′s short course on environmental management in buildings,
outlines things which can go wrong and how to correct them. Looks also
at the importance of energy and its consumption and shows how
energy‐efficient buildings can be. Stresses that good design, execution,
management and the right technology are key ingredients in achieving
energy‐efficient office buildings.
Energy Efficiency in Commercial Buildings
Authors: Mulligan Helen
Published: May 2006

Takes a look at the advantages and disadvantages of moving into new
or existing premises and the points to bear in mind, particularly with
regard to saving energy. The use of atria and sun‐spaces to take
advantage of solar gain is posited, but with caution to lessen energy
consumption. Explores various other points and makes recommendations.
Relocating into the 1990s
Authors: Bell Jane
Published: May 2006

Details the TSB′s administrative activities′ change to premises in
Birmingham from London and shows the change to a better, environmentally
friendly office to be advantageous, particularly with regard to the
staff.
Facilities Management as a Quality Cycle
Authors: Alexander Keith
Published: May 2006

Sees facilities management as a quality cycle – a service
which requires continuous processes of planning, delivery and
monitoring. Reviews successive stages of the cycle – marketing,
design, sourcing, service delivery and service appraisal – as they
lead from a service need to a service result.
What Is Building Maintenance?
Authors: Allen David
Published: May 2006

Examines the background to building maintenance management,
emphasizing its importance due to new developments in building design.
Suggests that, owing to the use of less‐durable materials in
construction the need for long‐term planning in order for maintenance to
be profitable is important.
Measuring: The Route to Credibility
Authors: Evans Ken
Published: May 2006

Discusses the identity, role and functions of facilities management
and how it is different from building services engineering and
surveying. Argues for improvements in performance in the quest for
professional recognition of FM.
Identifying and Managing Facilities Needs
Authors: Alexander Keith
Published: May 2006

Introduces the application of marketing principles to marketing
facilities management. Identifies the skills of marketing which are
essential to relating facilities to user needs. Concludes that concern
and responsibility for marketing must cover all areas of the facilities
enterprise.
Re‐engineering Office Services
Authors: Melvin Jeremy
Published: May 2006

Discusses how the Central Support Services (CSS) department of one
firm, Ernst & Young, analysed all their operations as a series of
business processes. Describes how this exercise contributed to a
“cultural change” throughout the organization, initiated by
senior management. This, in turn, led the CSS department to refine its
initial analysis, reducing the original list of 91 separate processes to
seven generic processes.
Facilities Management Service Design
Authors: Alexander Keith
Published: May 2006

Looks at design, its process and importance as a management tool.
Concentrates on service design and the choice of options available.
Focuses on the various service skills and includes examples of models
also to aid in design skills.
Design and the Creation of Job Satisfaction
Authors: Melvin Jeremy
Published: May 2006

Questions how, from a practising designer′s point of view, design
can make a useful contribution to effective management. Looks at the
part work tasks play in creating satisfaction for employees, and
discusses ways to avoid dissatisfaction.
Sick Building Syndrome
Authors: Tong David , Leaman Adrian
Published: May 2006

Investigates in depth Sick Building Syndrome (SBS) and the means to
deal with the problem. Shows that ignoring job stress can actually
increase the incidence of SBS. Modern management control systems should
aid in reducing discomfort and make for a healthier and more economical
environment. Concludes that optimizing environmental quality and
performance should be targets for senior operational managers.
Energy Efficiency: A Managed Resource
Authors: Ashford Colin J.
Published: May 2006

Managing energy is good business practice. Examines the way savings
in fuel bills and other energy sources can be made, includes the Energy
Management Matrix, which has useful tips in this and other areas. Shows
that co‐ordination in terms of energy used can lead to cost reductions
of up to 10 per cent.
Practice into Theory: A Layman's Case for Education
Authors: Evans Ken
Published: May 2006

Distinguishes between training and education and suggests why it is
important for practitioners and advisers to take part in the learning
process – for example: the movement into new areas of management;
job motivation; changes in management structure; development of
facilities management as a profession. Compares the benefits of
short‐term training with the long‐term view of education, claiming that
facilities management as a profession needs an educational background
for its credibility. Concludes by detailing the facilities management
qualifications available at the present time and what the future holds.
Counting the Cost of Going Green
Authors: Desmond John J.P.
Published: May 2006

Discusses the effect of man′s interference with the planet and
lists various ways in which it is, and can be, turned around. Claims
that interest in an environmental policy is increasing owing mainly to
the possible financial gains. Breaks down the decision‐making process of
“buying green”. Concludes with a list of challenges for the
professional facilities manager and suggests ways in which he/she can
influence management, suppliers and legislation to carry out an
environmental policy.
The Role of Lighting in the Environmental Performance of Buildings
Authors: Steemers Koen
Published: May 2006

Examines lighting applications, both artificial and daylight, vis‐à‐vis the environmental aspect of buildings.
Discusses lighting generally from the point of view of functional
requirements, energy efficiency, and psychological and health effects.
Concludes that light is an important factor in the wellbeing of building
occupants and lack of it can have a deleterious effect on them.
Therefore it is essential that light be made a prime consideration in
building design.
The Ergonomic Office — Fad or Fiction? The Facts
Authors: Brazier Ian
Published: May 2006

In the past British management has shown little interest in the
working environment. Explains why this must change for social and
economic reasons. Defines ergonomics in the office and describes the
inadequacies of most office equipment, going on to discuss ways in which
these faults can be rectified, for example multi‐task systems,
accommodating individual and group work needs, the need to move around
in the office and saving space. Concludes by explaining how many
businesses are beginning to look to ergonomics owing to Government
policy, Euro‐influence and technological advances.
Sourcing the Facilities Service
Authors: Alexander Keith
Published: May 2006

Begins the second half of a series of articles by discussing the
delivery phase of the facilities management cycle. Argues for the
development of quality systems, understanding and testing the market,
the development of a contract strategy, team building, creating quality
contracts, facilities management partnering, and developing the role of
the service manager.
Optimizing Facilities Management Contracts in the Public Sector
Authors: Jones Oliver J.
Published: May 2006

Focuses on how to get the best from contractors and addresses the
achievement of this goal from an examination of prevailing attitudes in
contracting relationships. Outlines the advantages of performance
measures and suggests ways in which they can be implemented.
Commercial Leases and Privity of Contract
Authors: Johnston Paul
Published: May 2006

Calls attention to the problems for leasehold tenants of commercial
properties, which have been so great as to become a political issue.
Examines the Lord Chancellor′s recently announced proposals which, if
enacted into law, should benefit such tenants. Stresses that, so far, no
Government Bill to that end has been published or debated in Parliament.
The Facilities Survey 1992
Authors: Bowen Malcolm
Published: May 2006

A research company has studied the use which organizations make of
their property and the future plans which they have for it. The results
of the study are encouraging for suppliers of products and services in
the property sector.
Delivering the Facilities Service
Authors: Alexander Keith
Published: May 2006

Reviews the existing skills and experience of facilities
operations, areas which tend to have been neglected in favour of
effective planning, design and specification, which represent the more
professional approach to facilities management. Discusses the services
which need to be provided under the categories of premises, environment,
hotel, amenity, operation; and the support both operational and
business, all of which must be validated to ensure that they are fully
developed and meet the needs of customers. Concludes that quality
control of facilities operations is supported by effective
computer‐based information systems.
Virtual Reality and Reality
Authors: Kleeman Walter B.
Published: May 2006

Investigates, following the NEOCON exhibition, “Virtual
Reality” and its applications for facilities managers and users of
office equipment. Discusses also “downsizing” by firms,
which has led, in the USA, to a surplus of used office furniture. IBM in
the UK has experimented with desk and chair sharing to avoid this kind
of problem and IBM (USA) seems to be following this route now.
Health and Safety: 1993
Authors: McKenna
Published: May 2006

Discusses the six new sets of regulations which were introduced
with effect from 1 January 1993 regarding health and safety measures in
the EC (although many of these are re‐enacted UK requirements). Goes on
to explore further the ramifications of certain requirements for the UK,
particularly with regard to cost.
SPACE/TIME Office
Authors: Chadwick Andrew
Published: May 2006

Looks at the reorganization of offices and the use of space/time.
Discusses the static or fluid occupation of office space by workers and
proposes ways to combat the waste of space in underoccupied offices.
Communities and Companies
Authors: Schriner James A.
Published: May 2006

Today the success of business and the public is intimately linked.
The one‐time relationship between the public and a company, which at
best was one of benign neglect, and at worst outright hostility, must be
replaced by a partnership which ensures mutual success of both parties:
for if one fails so must the other.
Reconciling the Needs of Institutions and Occupiers
Authors: Harris Robert
Published: May 2006

Discusses the developer and his influence on buildings. Looks also
at the role of the facilities manager when procuring new buildings to
negotiate a path between investment criteria and the company′s
operational needs. Developers have to address the ongoing management of
buildings and occupiers as well as to position themselves in the
marketplace in ways which are markedly different from the past.
Perspectives on Ergonomics in a VDT Office
Authors: Crampton Suzanne , Hodge John , Motwani Jaideep
Published: May 2006

Reviews the literature on the problems of stress‐related issues in
the computerized workplace. An empirical analysis of ergonomics and
workstation issues of service organizations in the US midwest is
conducted through a questionnaire survey. A six‐step process model is
also suggested for defining and analysing office‐related VDT problems.
The Campus on Computer
Authors: Coburn Andrew
Published: May 2006

Computerized facilities management is greatly easing the flow of
information between users. Companies and organizations are beginning to
discover the benefits – and pitfalls – of computerizing
their information on building stock. Reports on some recent projects
installing computerized facilities management.
Effectiveness of the Managing Agent
Authors: Sui Pheng Low , Lee Sunny H.S.
Published: May 2006

Discusses the building situation in Singapore with regard to its
high‐rise high‐intensity construction and ageing development. Looks
particularly at the primary statutory legislation enacted to govern
multi‐owner schemes or stratatitled schemes (known as Land Titles
(Strata) Act). The responsibility for enforcing these falls squarely on
members of management councils and agents. Shows that the objectives of
property management and maintenance are clear, but the routes to
achieving these objectives can take various forms.
Building Design, Complexity and Manageability
Authors: Leaman Adrian , Bordass Bill
Published: May 2006

Looks at complexity in office buildings and its consequences,
desirable and undesirable. Draws on evidence from studies of comfort,
control, productivity, health, energy efficiency and human satisfaction
carried out in offices in the United Kingdom since 1985. From this work,
it is known that many office buildings do not function as well as their
designers originally intended. They are frequently uncomfortable for
their occupants, especially in summer, and too often make people
chronically ill. This results in lower human productivity – a
substantial hidden cost to many organizations. Their energy consumption
is often excessive and, consequently, so are their emissions of carbon
dioxide, which is one of the causes of global warming.
The Strategic Brief
Authors: Nutt Bev
Published: May 2006

Discusses the strategic brief and its application to facilities.
The briefing process is, therefore, of crucial concern to the facility
manager and facility user. The traditional process begins with
identifying needs of the client and user, as this is the first condition
of responsible design. This is flawed, however, because of its failure
to be flexible towards the needs and objectives of the client/user in
the future. Mechanisms for continuous adjustment to briefing processes
will need to be put in place to accommodate these objectives.
Fundamental changes in the pattern of the supply side of the property
market also need to be taken into account. Strategic briefing procedures
would ensure future facilities are more robust to functional change and
make a more responsive use of existing facilities.
Facilities Systems — What of the Future?
Authors: Varcoe Barry
Published: May 2006

Argues that current facilities systems focus on operational data
and not management information, almost entirely ignore money, and often
require a significant degree of technical/computer literacy to use.
Suggests that dynamic knowledge systems are the way ahead, and outlines
how they can be achieved.
Information Technology for the Office of the 1990s
Authors: Lane John B.
Published: May 2006

Information technology for office buildings has evolved from
proprietary mainframe based systems to a new architecture based on a
hierarchy of data network hubs and structural cabling. Explains the
standards on which this new architecture is based and the implications
for office building design. Covers also significant gaps in the
standards such as measuring radiation from unscreened cables.
Restaurant Management — A Working View
Authors: Bryant Ros
Published: May 2006

Gives a view on how the subject of a staff catering facility should
be approached. Says that facilities managers should look at whether it
meets its objectives, and argues for a partnership with the catering
contractor in reviewing operations. Gives an example of a proposal put
forward by a contractor during a cost‐cutting exercise in one firm.
Upgrading Acoustic Privacy
Authors: Saunders Alan
Published: May 2006

Looks at the meaning of “acoustic privacy”, and how the
requirement varies with the task and the factors which control it; the
open plan and cellular office environment – the essential factors
which should be considered; how the “acoustic data” provided
by developers and manufacturers, particularly those of partition
suppliers, should be interpreted; what can be done to optimize the
varied uses of conference and management areas to maintain
confidentiality and audibility: some dos and don′ts of audio‐visual
systems; and the common problems and the remedial action which can be
taken.
The Economics of Environmental Services
Authors: Williams Bernard
Published: May 2006

Considers the whole‐life costs of various forms of heating, cooling
and air‐conditioning in the office interior, from the economic view
points of both organizations and developers. Considers whether
air‐conditioning is necessary and/or affordable in the post‐recession
property world. Evaluates costs and efficiency, for developers,
investors and tenants in developing, buying or leasing a commercial
building. Points to the importance of wise decisions, properly informed
by technology and economics.
Buying Power in the Free Market
Authors: Henderson Jon
Published: May 2006

The UK utility markets are being privatized and customers are being
given choice as to whom their supplier should be. Choosing is not,
however, that simple. A detailed knowledge of the market, the key
players and the terminology are essential if the right choice is to be
made; and the minimum price for buying electricity and gas is to be
paid. Examines what is needed to succeed as a buyer in the current
electricity market.
Partnerships of Value
Authors: Varcoe Barry
Published: May 2006

Resources will have to be redeployed in an unconstrained manner to
meet modern trends. The facilities management operation as a whole is a
key area in helping this flexibility to be achieved. Facilities
management stands on the threshold of opportunities.
Efficiency Is Not Necessarily Effective
Authors: Lack Robert , Kleiner Brian H.
Published: May 2006

Companies in today′s global marketplace have to be more
competitive. All resources available to a company must be utilized to
their maximum potential. The facility that each company requires to
conduct their business is an important resource which is underutilized.
Examines the factors that have played a part in the design of facilities
in the past and the factors which need to be considered for the design
of future facilities. The results of the research are dramatic. Most
companies are not utilizing their facilities to their maximum potential.
Facilities are designed with cost being the primary factor in design.
This leads to less flexibility, lower productivity, less creativity, and
higher personnel costs. Facilities in the future will be designed with
flexibility in mind. Input from workers is critical to increase
productivity. Open spaces encourage communication between workers and
promote creativity. Environmental factors designed to promote worker
satisfaction will lower personnel costs. The facility of the future will
propel companies to the forefront of the global marketplace.
The Gentle Art of Reframing: Making an Impact on the Senior Management Agenda
Authors: Morris John
Published: May 2006

Investigates the difficulties managers face in implementing
facilities management within an organization. Examines the managerial
strategy thought necessary to emerge if facilities management is to have
the impact on corporate strategy that it should. Concludes that the art
of change is to be found in making use of understanding the
contributions we need to make.
Competition for Excellence: Part 1
Authors: Daly Elizabeth
Published: May 2006

The first of two parts examines the Office of the Year Competition
and its importance in the facilities management world. Suggests that the
competition highlights and encourages companies to use the best in
modern design in order to make their premises an effective tool.
Highlights the advantages of Pearl Assurance′s Pearl Centre at
Peterborough Business Park which was the winner of Class I ‐
Purpose‐built Buildings, in the competition.
Agricultural Marketing Systems: Horizontal and Vertical Integration in the Seed Potato Industry
Authors: Lamont J.T.J.
Published: May 2006

Reports on a comparative study of the types and degrees of
horizontal and vertical integration within the seed potato industries of
The Netherlands and Northern Ireland. Using an integration analysis
grid, presents descriptive models of the integrative functions in both
industries. Given the superior marketing performance of the Dutch
industry, and the way in which this is facilitated by its highly
integrated organizational structure, makes a case for the utilization of
both horizontal and vertical integration in improving marketing
performance in seed potato industries.
Foodstuffs with Additives: Free Movement within the EC
Authors: Fine Frank L.
Published: May 2006

Examines the applicability of EC rules on the free movement of
goods to foodstuffs containing additives. Shows that the European Court
of Justice has established an approach to disputes concerning additives
which balances the interests of producers and consumers while giving
manufacturers and traders a fair hearing.
Food Hygiene in the EC
Authors: Gray Paul S. , Mossel Alex
Published: May 2006

Discusses the EC Commission′s new proposal for a directive on the
hygiene of foodstuffs with particular emphasis on the incidence of
food‐borne diseases and consumer behaviour as well as ways of regulating
food processing that will protect consumers, protect bona fide
producers and vendors from unscrupulous practices by competitors, be
acceptable in a business and industry context, and be verifiable by
appropriate authorities.
Temperature Control Legislation in the UK
Authors: Woolfe Mark
Published: May 2006

Summarizes legislation which determines specific temperature
requirements for refrigerated foods in the United Kingdom pre –
and post‐1990. Before 1990 there were relatively few specific national
controls, although controls existed for certain animal‐based products
such as meat and meat products destined for intra‐Community trade.
Post‐1990 came the Food Safety Act 1990 and Food Hygiene (Amendment)
Regulations 1990, which have had most effect on the chill chain from
production through to retail sale, and in the catering sector.
Temperature controls have been strengthened by monitoring and systems of
record‐keeping. The other source of legislation has been through the
implementation of single European market measures, many of which will
come into force on 1 January 1993.
The Dutch Routeing System
Authors: Bloem J.E.
Published: May 2006

Briefly outlines the regulations laid down by the United Nations
regarding the transport of dangerous goods. As these provide
recommendations only, not binding regulations, individual states are
free to introduce legislation within their borders. Describes the
mechanisms of the routeing system in The Netherlands and the positive
contribution which such a system can make to emergency planning.
Disaster Management in the Rotterdam Conurbation
Authors: Vossenaar B.
Published: May 2006

Describes in detail the disaster management system within the
Rotterdam conurbation, outlining the different sub‐systems for which
separate services and organizations are responsible. These include the
standby relief services dealing with the crisis at its source; the
“subsystem relief” aimed at providing medical aid to
disaster victims; a system designed to warn and relocate the population
within the “source and effects” area; a logistics system to
provide relief units with food, drink, petrol, oil lubricants, etc.,
necessary for effective operation; and traffic control within the safety
zone to allow for evacuation and access for ambulances, fire engines,
etc. Details the documentation of a “master plan for disaster
control”, which concerns the tasks of the emergency services, the
manner in which disaster control is led by the mayor and the municipal
disaster staff, and the operational management and command bodies which
are entrusted with the co‐ordination of the actual disaster control.
Developing the Corporate Mindsets which will Help to Reduce
Man‐made Disasters
Authors: Spooner Peter
Published: May 2006

Responsibility for safety must lie with senior management for
without their involvement there will be little or no direct action
within this field. Sets out, by reference to recent disasters, the
attitude that must prevail within senior management if safety is to be
achieved.
The National Casualty Bureau Project
Authors: Wood‐Heath Moya
Published: May 2006

In the event of a major disaster communications systems are often
rendered ineffective owing to the large demands placed upon them. This
is especially true of the telephone system. Examines a new system of
routeing telephone calls away from the immediate area of the disaster to
other areas within the UK to alleviate the pressure on those immediately
involved in the disaster. This allows a greater degree of uniformity in
the information collation.
Road Transport and the Environment – A Brief Overview
Authors: Mitchell C.G.B.
Published: May 2006

Discusses the effects of road transport on the environment and
details the social effects, disbenefits and perceived nuisance of road
transport. Examines methods of alleviating the effects of road transport
on the environment such as emission reduction.
Preparing Educational Administrators: An Australian
Perspective
Authors: Johnson Neil
Published: May 2006

Suggests that educators in Australia are displaying a growing
interest in graduate instruction in educational administration. Examines
issues that are central to making courses relevant, stimulating and
appealing for educational administrators today using the review of one
Master′s degree course as an illustration. Discusses the need to review
courses, then considers decisions about the primary instructional focus,
the educational clientele, neglected content areas, experiential
components and flexible modes of attendance. Proposes teaching
arrangements that add diversity and relevance to curricula, including
the design of subjects in conjunction with local education authorities,
lecturing by expert managers, and reliance on part‐time and visiting
appointments. Presents continuing education as a further responsibility
of educational administration departments. Advocates course promotion
and ongoing contact with the profession and advances some strategies.
Cautions, however, against innovations designed only to capture
additional enrolments and funding.
Content Analysis as a Tool for Consumer Research
Authors: Sayre Shay
Published: May 2006

Outlines a method for using content analysis of print media to
answer questions about how to present products for effective consumer
advertising. Argues that the application of content analysis to consumer
research should become standard practice for marketers, using the
perfume industry as a case example. Concludes that content analysis
yields insights on how to integrate a product visually with its
consumers to produce advertising that embodies relative values.
The Team Market: An Exploratory Analysis of Income, Spending and Shopping Patterns
Authors: Tootelian Dennis H. , Gaedeke Ralph M.
Published: May 2006

Reports on a study examining teenage incomes and savings, primary
sources of information for purchasing in selected product categories,
spending patterns within those categories, and teenagers′ overall
shopping habits. Concludes that teenagers represent a surprisingly
sophisticated market, with a need to define target segments and focus
retailers′ attention on two steps: emphasize the image and social nature
of shopping in the store, and adopt a strong in‐store selling program
once teens arrive.
Proactive Strategic Partnerships: a New Business Markets
Strategy
Authors: Cardozo Richard N. , Shipp Shannon H. , Roering Kenneth J.
Published: May 2006

States that firms in many industries are seeking strategic
partnerships with suppliers, distributors and customers. Discusses
Customer‐Linked Strategy (CLS), a type of partnership being used by some
firms. Evaluates the advantages and disadvantages of CLS and specifies
appropriate circumstances for adopting CLS, together with information on
implementing the partnership. Considers the consequencesof CLS and finds
that it is of great benefit to many firms. Recommends that those
businesses not currently using the technique but whose situation is
suited to the strategy should reconsider their action.
Improving Sales Call Reporting for Better Management
Decisions
Authors: Grove Stephen J. , LaForge Mary C. , Knowles Patricia A. , Stone Louis H.
Published: May 2006

States that information regarding the trading environment and
customers is essential if a firm′s marketing is to be effective.
Describes the two sources: primary, e.g. salespeople and distributors;
and secondary such as statistical research. Examines the development of
the cheaper primary source through the use of sales force feedback
instruments, incorporating call reports. Concludes that the effective
use of the sales feedback mechanism can assist managerial strategic
decisions.
Highlights I. Thermonudear Fusion Progress II. Global
Warming and US Forestry Strategies
Authors: Rose J.
Published: May 2006

I. Thermonuclear Fusion Progress examines two major thrusts in
fusion research, namely, magnetic and inertial confinements, together
with safety and environmental features. The prospects for a new enormous
energy source in the twenty‐first century appear to be good. II. Global
Warming and US Forestry Strategies considers seven US policy options
relating to global warming with respect to forestry strategies.
Concludes that a universally supported eco‐friendly solution is
obstructed by political and vested interests, together with other
factors.
Assessing the Evidence of Low‐level Radiation Effects
Authors: Barnaby N.M.S. , Frost S.
Published: May 2006

The quantification of the effects of low‐level radiation is based
mainly upon epidemiological studies. Recent reassessment of the data
from Japanese survivors of the effects of radiation from Second World
War bombing and from ankylosing spondylitis patients reveals an
increased risk of leukaemia from low level exposures. The implications
for the health of radiation workers and the management of the nuclear
power industry are important. There is controversy over possible
hormetic effects. A true hormetic effect has to be seen to affect the
whole person. Although there is evidence at the cellular level that
low‐level radiation may enhance the body′s immune system, this is not
sufficient to justify widespread scientific support. This is
particularly since the speculation on the effects of low‐level radiation
and the connection with the occurrence of leukaemia is creating concern.
The increases in the incidence of disease and the pattern of
distribution remain difficult to explain while the task of translating
the evidence from individual cases proves increasingly difficult in the
context of varied types of radiation and the properties of particular
radionuclides.
Sewage Management in Some Asian Countries
Authors: Saxena Ranjana , Frost Stan
Published: May 2006

Sewage, particularly the domestic variety, is the major polluter of
the aquatic ecosystem in developing Asian countries. Besides
eutrophication, it causes a number of waterborne diseases. The growing
urbanization in relation to deteriorating water quality; existing
practices of sewage management through treatment; reuse and recycling;
as well as the legal support to curb pollution are discussed in regard
to China, India, Korean Republic and Jordan. Some meaningful suggestions
are made for improved sewage management and pollution control.
Highlights I. Modelling Environmental Systems II. Power
Generation and the Environment III. European Air Pollution Study
Authors: Rose J.
Published: May 2006

I. Describes models developed by institutions associated with the
UK Natural Environment Research Council for the analysis of
environmental events with respect to hydrology problems, forest and
vegetation composition, and waste disposal and containment. Cites some
results obtained by the use of such computer‐based models and delineates
some future lines of study. II. Presents highlights of part of an
international review undertaken on behalf of the UK Combined Heat and
Power Association by Gill Owen regarding carbon dioxide emissions in
various countries (Germany, The Netherlands, Denmark, Sweden, Finland
and the UK) and remedial measures adopted there. While in the other
countries some effective measures have been taken to reduce these
emissions, and thus possible climate changes, the UK situation is not
satisfactory. Suggests some remedies. III. Describes a model (TRACE)
developed by IIASA in co‐operation with other scientific centres in
Europe, for the study of transboundary air transport of heavy metals
across Europe. Presents results on the basis of the model, indicating
potential health hazards in Central and Eastern Europe. The problem is
shown to be international, requiring co‐operation between states for its
alleviation.
Highlights I. Pollution of Aquifers II. Composting and
Waste Disposal III. Population Growth and a Sustainable World
Authors: Rose J.
Published: May 2006

I. Pollution of Aquifers examines the document produced by the
French Academy of Sciences concerning the current state of the
underground water tables in France, proposes remedies to halt the
pollution of this vital national water reserve. The emphasis is on
prevention. II. Composting and Waste Disposal deals with the benefits of
composting for the disposal of organic material. It outlines the two
methods used and shows the ecological and economic benefits of the
process. III. Addresses the recently published document prepared by the
Royal Society and the US Academy of Sciences concerning the population
explosion. Outlines various remedies including the contribution of
science and technology.