bluuebunny/crossref_metadata_2025 huggingface dataset:
A systematic review of empirical studies of pro-environmental behavior in hospitality and tourism contexts
Authors: (Brian) Lin Mao-Tang , Zhu Dan , Liu Claire , Kim Peter B.
Published: May 2022

Purpose

The purpose of this study was to gain a holistic view of pro-environmental behavior (PEB) among hospitality and tourism consumers through a systematic review of empirical studies. Based on this comprehensive review, this study demonstrates how the literature has been created and has evolved over time, thereby providing proposals for future research agendas.

Design/methodology/approach

The preferred reporting items for systematic reviews and meta-analyses method was used as a rigorous searching method to provide an updated picture of the research on the PEBs of consumers in hospitality and tourism contexts. A total of 234 empirical studies from both hospitality and nonhospitality publications were selected for the review.

Findings

The results reveal a growing interest in PEB in the hospitality and tourism context. Focal points, theories and research designs used to explain PEB among hospitality and tourism consumers were identified. In addition, the findings from the cross-tabulation analyses have provided valuable insights for tourism and hospitality research in this area.

Research limitations/implications

Based on the research findings, this study makes significant contributions to the literature by providing theoretical and practical implications with detailed directions for future researchers and practitioners.

Originality/value

This study offers one of the first reviews to comprehensively and systematically analyze the empirical research into PEBs among hospitality and tourism consumers. PEB has received significant attention from researchers, practitioners and those policymakers concerned with the sustainability of environments. The findings of this research provide a comprehensive overview of the literature relating to hospitality and tourism through the identification of gaps that require further investigation. Future suggestions to assist practitioners and policymakers in eliciting PEBs are also discussed.
The influence of structure on the thermal properties of sleeping bags
Authors: An Yu-Ying , Xu Guangbiao , Shen Hua
Published: May 2022

Purpose

To understand the thermal insulation of four common structures of sleeping bags and factors influencing the thermal insulation as well as the thermal comfort of people who use four kinds of sleeping bag structures.

Design/methodology/approach

Four samples corresponding to four common sleeping bag structures were made and their thermal properties were investigated through a combination of objective instrument measurement and subjective human subject tests.

Findings

The porosity of the samples and the length of the interlining had a main impact on the thermal resistances of the four sleeping bag structures. The thermal sensation ratings and the thermal resistances had good consistency. There was a strong correlation between human physiological parameters and thermal sensation evaluation. The male and female have significant differences in thermal sensation of different structures of sleeping bags.

Originality/value

Instrument measurement and human subject tests were combined to study the thermal properties of sleeping bag structures, which had little attention in the past in research fields.
Mobilising finance and achieving early growth in new technology-based firms: a legitimacy perspective
Authors: Rannikko Heikki , Buffart Mickaël , Isaksson Anders , Löfsten Hans , Tornikoski Erno T.
Published: May 2022

Purpose

This study investigates a mediational model between legitimated elements, financial resource mobilisation and subsequent early firm growth among New Technology-Based Firms (NTBFs) using conformity and control perspectives of legitimacy.

Design/methodology/approach

To test the hypotheses, a longitudinal database of 303 NTBFs from Sweden, Finland and France is used. The ordinary least square regression analysis method is applied, and the proposed mediation relationships are studied by employing the four-step approach developed by Baron and Kenny (1986).

Findings

This study finds that based on the conformity principle, two out of three legitimated elements (business plan and incubator relationship, but not start-up experience) have an impact on financial resource mobilisation, which in turn, is associated with early growth in NTBFs based on the control principle. Thus, financial resource mobilisation positively mediates the relationships among the two legitimated elements and early growth in NTBFs.

Research limitations/implications

This study has several limitations, which also generate promising pathways for future research. Future research should study the relationship between the three legitimacy elements and financial resource mobilisation and early growth across a wider range of firms and settings. The questionnaire was also based on a single point in time and could not capture the evolving nature of the legitimacy elements and fundraising. Hence, future research can examine the multidimensionality of these processes; longitudinal qualitative studies can be a complement, allowing for a better understanding of the impact of legitimacy on NTBFs.

Practical implications

The findings offer implications for managers of NTBFs because developing legitimacy is critical to NTBFs early growth and development. The findings indicate that NTBFs' founders must systematically develop business plans and that incubators help enhance legitimacy through a signalling.

Social implications

It is believed that the study meaningfully contributes to the collective understanding of the role of legitimacy in driving the development of NTBFs. Given the importance of NTBFs in our economies, coupled with the lack of attention given to the role of mobilisation of external resources in explaining NTBF early growth, it is believed that the study is both timely and important.

Originality/value

The findings meaningfully contribute to the collective understanding of NTBF growth. While there are studies that have examined the antecedents of growth and finance separately, this study proposes a novel mediational model that integrates both and tests it empirically.
Unlocking the mask: how respectful engagement enhances tacit knowledge sharing among organizational members
Authors: Enwereuzor Ibeawuchi K. , Ugwu Lawrence E. , Ugwu Leonard I.
Published: May 2022

Purpose

Despite the importance of knowledge sharing (KS), organizations find it difficult to motivate their employees to share their knowledge with co-workers. Based on a combination of the group value model and the socialization resources theory (SRT), this study is, therefore, an endeavor to contribute to the understanding of how organizations can develop efficacious tacit knowledge sharing (TKS)-strategies by harnessing insights from the impact of respectful engagement (RE) and workplace friendship (i.e. friendship opportunity and friendship prevalence).

Design/methodology/approach

Group value model and SRT are used to develop a new pathway to TKS which focuses on how RE among employees contributes to the development of workplace friendship which in turn facilitates TKS. Self-reported data were collected online from 593 employees working in various organizational sectors. Hypotheses were tested with structural equation modeling (SEM).

Findings

The results suggest that RE is an essential precursor of TKS, having both direct positive relationship with TKS and partial indirect positive relationship through friendship opportunity and friendship prevalence. RE was also positively related to the two facets of workplace friendship (i.e. friendship opportunity and friendship prevalence). Both friendship opportunity and friendship prevalence were positively related to TKS.

Practical implications

These findings underscore the importance of implementing initiatives that support positive interrelations characterized by respect at work in order to promote TKS.

Originality/value

By linking RE to TKS, this study adds new insight to the relational basis of sharing personal asset/resource as tacit knowledge. The inclusion of mediation path helps in shedding light and opening up a black box of RE-TKS interface.
Personal attributes and job resources as determinants of amount of work done under work-from-home: empirical study of Indian white-collar employees
Authors: Kumar Navya , Alok Swati , Banerjee Sudatta
Published: May 2022

Purpose

Even after COVID-19 pandemic, several organizations intend extending work-from-home (WFH), to the extent of making it permanent for many. However, WFH's impact on productivity remains uncertain. Therefore, this paper aims to study personal and job factors determining the likelihood of amount of work done at home being same/more vis-à-vis office.

Design/methodology/approach

Employees' basic psychological needs and job crafting tendencies; job-related aspects of task independence, technology resources and supervisory support; and several demographic factors are examined as determinants. Firth logistic regression analysis of data from 301 Indian white-collar employees is performed.

Findings

Demographically, longer exposure to WFH, greater work experience and being a support function worker increased the likelihood of same/greater amount of work done at home. Being a woman or married reduced the likelihood, while being a manufacturing/services worker was non-significant. Among psychological needs, greater needs for autonomy and relatedness decreased and increased the likelihood of same/greater amount of work done at home, respectively. Regarding personal and job resources, job crafting to increase structural job resources and supervisor support increased the likelihood of same/greater amount of work done at home versus office.

Originality/value

This paper adds to the limited India-centric literature on WFH; uniquely examining influences of individual personal attributes on amount of work done by combining job demands-resources (JD-R) model and basic psychological needs theory.
Securing jobs with individual trait and organisational support?
Authors: Zeidan Susan , Prentice Catherine , Nguyen Mai
Published: May 2022

Purpose

In view of the COVID-19 pandemic’s impact on organisations and employees, this study aims to investigate a reverse relationship between role conflict, burnout and job insecurity, and proposed emotional intelligence (EI) and organisational support as individual and organisational factors, respectively, that may moderate this chain relationship. Drawing on conservation of resources (COR) theory, this paper proposes that organisational support as an organisational factor and EI as an individual ability may aid in minimising the perception of the depletion of resources and play a moderating role in conflict–burnout–job insecurity relationships.

Design/methodology/approach

This study was undertaken in Australia with a focus on those who were employed and worked during the COVID-19 pandemic. The survey was conducted online using the Qualtrics platform as it offers user-friendly features for respondents. In total, 723 usable responses were generated for data analysis. Structural equation modelling was performed to test the hypotheses of this study.

Findings

The results show that role conflict was significantly related to burnout, which in turn led to job insecurity. EI and organisational support reduced the impact of burnout on job insecurity.

Originality/value

Theoretically, this research deepens an understanding of COR and role theory and contributes to mental health research and organisational studies. COR depicts individuals’ reservation of resources for desired or expected outcomes. This study approached from a depletion of resources perspective and revealed the consequences for both individuals and organisations. This study also expands role theory and includes job and family-derived roles to deepen the role conflict during the pandemic. Whilst most research taps into the job performance and behaviour domain to understand the impact of role conflict, this study proposed a novel concept of a mediation relationship between role conflict, burnout and job insecurity in line with the status quo of the pandemic. Consequently, this study contributes to job attitude research by approaching the antecedents from a combination of organisational, individual and situational factors because role conflict is reflected as a clash of job demands, family obligations and responsibilities, and the pandemic situation.
Are ESG indexes a safe-haven or hedging asset? Evidence from the COVID-19 pandemic in China
Authors: Piserà Stefano , Chiappini Helen
Published: May 2022

Purpose

The aim of the paper is to investigate the risk-hedging and/or safe haven properties of environmental, social and governance (ESG) index during the COVID-19 in China.

Design/methodology/approach

This paper employs the DCC, VCC, CCC as well as Newey–West estimator regression.

Findings

The findings provide empirical evidence of the risk hedging properties of ESG indexes as well as of the environmental, social and governance thematic indexes during the outbreak of the COVID-19 crisis. The results also support the superior risk hedging properties of ESG indexes over cryptocurrency. However, the authors do not find any safe haven properties of ESG, Bitcoin, gold and West Texas Intermediate (WTI).

Practical implications

The paper offers therefore, practical policy implications for asset managers, central bankers and investors suggesting the pandemic risk-hedging opportunities of ESG investments.

Originality/value

The study represents one of the first empirical contributions examining safe-haven and hedging properties of ESG indexes compared to traditional and innovative safe haven assets, during the eruption of the COVID-19 crisis.
Organizational resilience and employee performance: the mediation of perceived organizational support in the Indian HEIs
Authors: Sihag Priyanka , Dhoopar Aastha
Published: May 2022

Purpose

With the outbreak of the COVID-19 pandemic, the human race is compelled to fight an unseen microscopic enemy. Coronavirus has had a significant impact on the lives of people working in higher educational institutes (HEIs). The purpose of this research is to examine the effects of organizational resilience (ORes) and perceived organizational support (POS) on employee performance (EP), as well as the mediating effect of POS on the relationship between ORes and EP, in the time of a crisis of such massive scale.

Design/methodology/approach

An online survey questionnaire was used to collect data (N = 390) from teaching and non-teaching professionals in HEIs across India. Further, regression analysis, factor analysis, structured equation modeling, reliability and validity analysis, mediation analysis and model-fit indices analysis were employed to analyze the data collected from target population.

Findings

The study results confirm the full mediation effect of POS on the relationship between ORes and EP. According to the results of the study, ORes and POS have a part to play in enhancing the performance levels of employees working in HEIs.

Practical implications

This study is especially crucial for the employees and the organizational leadership as the study can help improve the resilience capabilities in the HEIs. As indicated in the study, ORes and the POS are both instrumental in enhancing the performance of the employees.

Originality/value

With reference to India's HEIs, the current study investigates the mediating effect of POS on ORes and EP relationship during the time of crisis.
Fairness of educational opportunities and income distribution: gender-sensitive analysis in a European comparative perspective
Authors: Stoilova Rumiana , Ilieva-Trichkova Petya
Published: May 2022

Purpose

The focus of this article is on gender justice with respect to opportunities (educational) and outcome (earnings). The main research question is whether educational opportunities are positively converted into fairness of income, and for whom and where this is the case. The importance of this study lies in the understanding that the subjective feeling of justice is a significant measure of quality of life, of the individual's subjective feeling of happiness and of the fulfilment of the goals people have reason to value.

Design/methodology/approach

The study takes a micro-macro approach, combining macro-level data taken from official statistics and micro-data from the 2018 European Social Survey for 25 European countries; the authors also apply multilevel modelling to the data analysis.

Findings

At individual level the authors found gender differences in the associations between education and fairness of educational opportunities. With regard to the scope of fairness, the authors emphasise that fairness of educational opportunities and net pay in European countries is less likely to be felt by someone who has a lower educational level. Higher educational expenditures are positively correlated with fairness of educational opportunities but not with fairness of net pay.

Originality/value

This article contributes to theoretical, empirical and policy-relevant gender justice research on the link between inequalities and justice perceptions. The authors have expanded the theoretical understanding of the concept of gender justice by taking into account the role of a specific gender norm on fairness perceptions. The norm, when asked about in a gender-neutral way, is not associated with fairness of pay, but when posed as a question specifically to women, has a negative relationship with perceptions of fair pay. The empirical contribution consists in the evaluation of individual and country mechanisms from a gender justice perspective. The policy contribution consists in questioning the belief that longer paid maternity leave is beneficial for women. In countries with long paid leave available to mothers, women reported even lower levels of fairness of net pay than men.
More age, less growth? Secular stagnation and societal ageing
Authors: Gilleard Chris
Published: May 2022

Purpose

The aim of the study is to demonstrate evidence that societal ageing and poor economic growth are linked in the advanced economies. It challenges the claim however that secular stagnation represents a serious problem for future prosperity.

Design/methodology/approach

This paper critically reviews recent formulations of the secular stagnation hypothesis concerning stalled economic growth in the advanced economies and the links between demographic ageing and economic slowdown. It outlines both trends (of ageing and stalled growth) and reviews some of the key empirical studies that have sought to determine the role played by demographic change in accounting for the relative lack of growth in the advanced economies.

Findings

The advanced economies are ageing and their economic growth is slowing, although a causal link between these two phenomena remains unproven. However, even if no direct causal link can be drawn between these two processes the focus upon the impact of societal ageing serves as a stimulus to re-think the nature of future growth in our increasingly ageing and unequal societies.

Research limitations/implications

While the measurement of demographic trends is relatively straightforward, there are more problems in specifying the exact parameters of macroeconomic growth. This makes empirical studies in the area difficult to interpret. However studies in this area have value in widening thinking about the role of ageing and the nature of growth in the future.

Practical implications

Rather than fearing the prospect of an age related slowdown in the rate of growth in the advanced economies, these developments offer opportunities to focus upon redistribution more than growth, while supporting a programme of growth with equity in the world's developing economies.

Social implications

While a demographically over-determined model of the secular stagnation hypothesis is dubious, the future ageing of the advanced economies is certainly a challenge. It is also an opportunity for rethinking ideas about ageing, growth and development. Adopting such a more nuanced perspective offers a counter-narrative to the demographic catastrophising that is often evident when discussing 'societal ageing'. It also suggests the value of shifting the perspective of seeking ever increasing growth toward a greater focus upon redistribution, between and within the generations.

Originality/value

There has been very little engagement with the secular stagnation hypothesis outside economics. Behind its macroeconomic formulation, however, lie assumptions about the ageing of society that can easily become examples of unwarranted demographic catastrophising. By bringing this topic to the attention of the social sciences, the paper can serve as a stimulus for rethinking both ageing and growth.
Revealing the challenges facing Georgia’s wine industry from a natural winemaker perspective using Q-methodology
Authors: Svanidze Alexander , Costa-Font Montserrat
Published: May 2022

Purpose

There is limited participatory research, including, organic winemakers and none with natural winemakers. To get a preliminary insight into the perspectives of Georgian natural winemakers, this research aims to identify their perceptions regarding the major problems facing Georgia’s wine industry by applying Q-methodology. The research uncovers two existing perspectives and provides relevant policy suggestions for the Georgian wine sector.

Design/methodology/approach

This research applied Q-methodology. Ten in-person Q-sorts and interviews were carried out in Georgia, with five natural winemakers filling out an additional follow-up survey rating 26 possible policy recommendations to increase the relevance of the study’s findings.

Findings

The study revealed two groups of winemakers: the idealists and the pragmatists. The idealists are characterised by their focus on environmental awareness and a lack of trust of government institutions. The pragmatists focus on production-related issues, such as lack of financing and lack of irrigation infrastructure. The development of a local wine bottle supplier, regulation of agro-chemical use and a leading role for natural winemakers in teaching about organic viticulture were the most positively rated policy recommendations.

Practical implications

Using the research results, relevant sectoral policies can be drawn up that support the sustainable development of Georgia’s wine sector and help with the establishment of Georgian wine on the international market.

Social implications

The growth of natural winemaking through small-scale producers could improve the environmental sustainability of the wine industry in Georgia, as well as reduce rural poverty through increased rural household income and employment.

Originality/value

To the best of the authors’ knowledge, no participatory research currently exists that includes natural winemakers and their attitudes, and there are no participative studies with Georgian winemakers. This is the first study, to the best of the authors’ knowledge, to apply Q-methodology and a follow-up survey exclusively to Georgian natural winemakers and provides a first insight into their perceptions.
Study on the adhesion behavior of wheel/rail under water conditions by using mixed lubrication model
Authors: Wang Xiaopeng , Peng Kun , Zhao Meiyun , Tian Hongliang , Qin Hongling
Published: May 2022

Purpose

The purpose of this paper is to propose a wheel/rail mixed lubrication model to study the water lubrication behavior of wheel/rail contact interface.

Design/methodology/approach

The numerical simulation method is applied in this paper. A deterministic mixed lubrication model considering surface roughness and transient state is established. The quasi-system numerical and finite difference method are used for numerical solution. The model is verified by comparing with the experimental data in the literature under the same conditions.

Findings

Under wet conditions, the change of train speed will change the lubrication state of the wheel/rail contact interface. With an increasing speed, the average film thickness and the film thickness ratio increase, while the adhesion coefficient, the contact load ratio and the contact area ratio decrease. When the creep ratio increases from 0% to 0.5%, the wheel/rail adhesion coefficient and subsurface stress increase sharply. With the increase of axle load, the average film thickness decreases and the adhesion coefficient increases.

Practical implications

This paper aims to improve the mixed lubrication theory by analyzing the characteristics of wheel/rail friction and lubrication, so as to provide some guidance and theory for train driving behavior.

Originality/value

Using the deterministic model, the lubrication state of the wheel/rail contact interface affected by various external factors and the adhesion behavior of wheel/rail progressive process from boundary lubrication to mixed lubrication are studied.
Entrepreneurs signaling: promoting equity crowdfunding in Lebanon
Authors: Chidiac El Hajj Mireille , Chidiac May , Awdeh Ali
Published: May 2022

Purpose

This paper aims at shedding light on the entrepreneurs' perception towards crowdfunding as a new mean for raising capital, and their willingness to send appropriate signals to the potential fund providers/backers.

Design/methodology/approach

The research strategy is based on three methodological approaches: desk research on online sources, a map of the crowdfunding phenomenon, and a quantitative approach with a survey performed between June and December 2020. The survey covers a sample of 147 Small and Medium enterprises (SMEs) and startups, in addition to semi-structured interviews with 10 entrepreneurs.

Findings

The study reveals that between losing their work and losing part of their firms' equity, entrepreneurs are keen on sending positive signals to backers. Moreover, they are willing to adopt a new way of thinking, as their primary goal is to save their firms, their jobs, and their source of income. The research highlights the concern of entrepreneurs of losing reputation, losing intellectual property, losing control, and of becoming only shareholders in their enterprises.

Research limitations/implications

The main limitation in this paper is that no single study in Lebanon adequately covers the topic and thus extensive research has been carried out on crowdfunding across the world and analyzed in the Lebanese context.

Practical implications

Overcoming funding challenges can reduce brain drain, promote a culture of entrepreneurship, serve the economy, combat poverty, achieve more equitable society, increase the levels of expectations, and turn the flywheel. Moreover, the paper presents clear implications for the field of policy-making both in developing and developed countries.

Originality/value

Considering the serious financial disintermediation and liquidity shortage Lebanon faces, the findings of this study show how important changing entrepreneurial culture and behavior is, and the crucial role crowdfunding could play in providing funds for the SMEs that form 95% of the total business sector in Lebanon.
It’s a Vibe: understanding the graduate school experiences of Black male engineering faculty
Authors: Henderson Jerrod A. , Hines Erik M. , Davis Jared L. , Benjamin Le Shorn S. , Alarcón Jeannette D. , Slack Tyron
Published: May 2022

Purpose

In spite of ongoing and recent initiatives aimed at broadening participation in engineering, the representation of diverse groups of learners in engineering graduate programs in the USA remains a challenge. Foregrounding the voices of 26 Black male engineering faculty, this study aims to investigate how institutions might recruit and retain more Black men in engineering graduate programs.

Design/methodology/approach

For this study, inductive thematic analysis was used.

Findings

The authors show that three themes, namely, representation as an asset, invested mentors and faculty, and supportive peer networks described as the “Vibe” manifest as crucial elements for successful recruitment and retention of Black men in engineering graduate programs.

Originality/value

These findings are meant to augment the conversation around diversity, equity and inclusion in engineering graduate programs and to address a dearth of published research on the Black male engineering population. This work is also meant to help institutions conceptualize ways to create a “Vibe” that might be transferable to their institution’s sociocultural context.
Effectiveness of regulatory technology implementation in Indonesian banking sector to prevent money laundering and terrorist financing
Authors: Meiryani Meiryani , Soepriyanto Gatot , Audrelia Jessica
Published: May 2022

Purpose

Money laundering and terrorism financing use the banking sector system illegally and result in enormous losses for the state and nation. Regulatory Technology (RegTech) is an important part of effectively preventing money laundering and terrorism financing. However, the implementation of RegTech related to the prevention of money laundering and terrorist financing, especially in the Indonesian banking sector, has not been widely studied and discussed. Therefore, this study aims to provide empirical testing evidence regarding the effectiveness of RegTech implementation in the Indonesian banking sector to prevent money laundering and terrorist financing.

Design/methodology/approach

This study uses primary data obtained through a survey distributed to 160 bankers who work in eight different banks in Indonesia with a 95% confidence level and a confidence interval of 7.75. The criteria needed to determine the sample in this study are individuals who actively work as staff whose work is directly related to banking; individuals who are actively working in banks registered with OJK; individuals who have been actively working in the banking sector in Indonesia for at least three years. The data that has been obtained were analyzed using the SmartPLS application to test the validity and reliability, descriptive statistics and structural models (inner model).

Findings

The results of this study indicate that electronic know your customer (eKYC), transaction monitoring (TM), cost and time efficiencies (CTE) influence the prevention of anti-money laundering (AML) and countering financing of terrorism (CFT) in the Indonesian banking sector. However, eKYC and CTE have little influence on AML-CFT in the Indonesian banking sector. Meanwhile, TM has a moderate influence on AML-CFT in the Indonesian banking sector. In addition, in general, most bankers agree that the bank they work for has followed the guidelines, policies and regulations that have been given.

Originality/value

This study uses the Indonesian banking sector as a research subject that raises the effectiveness of the implementation of the use of RegTech to prevent money laundering and terrorism financing.
PMM and beyond – reflections on the paper “new developments in institutional research on performance measurement and management in the public sector”
Authors: Vakkuri Jarmo
Published: May 2022

Purpose

This paper reflects on Sven Modell's (2022) study discussing uses of institutional theorising for studying performance measurement and management (PMM) in the public sector context. The paper provides arguments for critically analysing the assumptions and characteristics of PMM research.

Design/methodology/approach

First, the paper addresses PMM as a field of research linking scientific disciplines, schools of thought and academic scholars. Second, the paper discusses the role of institutional theorising in PMM research. Third, the paper analyses and reviews Modell's ideas on the future prospects of PMM research. The paper also elaborates on the ideas presented in Modell's paper.

Findings

Modell's paper suggests sociology of valuation and the discussion on hybrid governance as future developments for PMM research. This paper provides a conceptual perspective to link these areas together. Furthermore, the paper contributes to understanding PMM as a multi-disciplinary, inter-disciplinary and trans-disciplinary research area.

Originality/value

This paper contributes to the conceptualizations of values, valuation and hybridity in PMM research from the viewpoint of institutional theory.
User value identification based on an improved consumer value segmentation algorithm
Authors: Qi Jianfang , Li Yue , Jin Haibin , Feng Jianying , Mu Weisong
Published: May 2022

Purpose

The purpose of this study is to propose a new consumer value segmentation method for low-dimensional dense market datasets to quickly detect and cluster the most profitable customers for the enterprises.

Design/methodology/approach

In this study, the comprehensive segmentation bases (CSB) with richer meanings were obtained by introducing the weighted recency-frequency-monetary (RFM) model into the common segmentation bases (SB). Further, a new market segmentation method, the CSB-MBK algorithm was proposed by integrating the CSB model and the mini-batch k-means (MBK) clustering algorithm.

Findings

The results show that our proposed CSB model can reflect consumers' contributions to a market, as well as improve the clustering performance. Moreover, the proposed CSB-MBK algorithm is demonstrably superior to the SB-MBK, CSB-KMA and CSB-Chameleon algorithms with respect to the Silhouette Coefficient (SC), the Calinski-Harabasz (CH) Index , the average running time and superior to the SB-MBK, RFM-MBK and WRFM-MBK algorithms in terms of the inter-market value and characteristic differentiation.

Practical implications

This paper provides a tool for decision-makers and marketers to segment a market quickly, which can help them grasp consumers' activity, loyalty, purchasing power and other characteristics in a target market timely and achieve the precision marketing.

Originality/value

This study is the first to introduce the CSB-MBK algorithm for identifying valuable customers through the comprehensive consideration of the clustering quality, consumer value and segmentation speed. Moreover, the CSB-MBK algorithm can be considered for applications in other markets.
Probing the impact of recognition-based heuristic biases on investment decision-making and performance
Authors: Ahmad Maqsood , Wu Qiang , Abbass Yasar
Published: May 2022

Purpose

This study aims to explore and clarify the mechanism by which recognition-based heuristic biases influence the investment decision-making and performance of individual investors, with the mediating role of fundamental and technical anomalies.

Design/methodology/approach

The deductive approach was used, as the research is based on behavioral finance's theoretical framework. A questionnaire and cross-sectional design were employed for data collection from the sample of 323 individual investors trading on the Pakistan Stock Exchange (PSX). Hypotheses were tested through the structural equation modeling (SEM) technique.

Findings

The article provides further insights into the relationship between recognition-based heuristic-driven biases and investment management activities. The results suggest that recognition-based heuristic-driven biases have a markedly positive influence on investment decision-making and negatively influence the investment performance of individual investors. The results also suggest that fundamental and technical anomalies mediate the relationships between the recognition-based heuristic-driven biases on the one hand and investment management activities on the other.

Practical implications

The results of the study suggested that investment management activities that rely on recognition-based heuristics would not result in better returns to investors. The article encourages investors to base decisions on investors' financial capability and experience levels and to avoid relying on recognition-based heuristics when making decisions related to investment management activities. The results provides awareness and understanding of recognition-based heuristic-driven biases in investment management activities, which could be very useful for decision-makers and professionals in financial institutions, such as portfolio managers and traders in commercial banks, investment banks and mutual funds. This paper helps investors to select better investment tools and avoid repeating the expensive errors that occur due to recognition-based heuristic-driven biases.

Originality/value

The current study is the first to focus on links recognition-based heuristic-driven biases, fundamental and technical anomalies, investment decision-making and performance of individual investors. This article enhanced the understanding of the role that recognition-based heuristic-driven biases plays in investment management. More importantly, the study went some way toward enhancing understanding of behavioral aspects and the aspects' influence on investment decision-making and performance in an emerging market.
Trailblazers in green business: unconventional practices and motivation within a chamber of commerce business network
Authors: Hanson-Rasmussen Nancy , Opall Brent S.
Published: May 2022

Purpose

The motivation and practices of business network members are explored with the purpose of determining what leads businesses to fully share and learn sustainable practice from each other and how chambers contribute to an urgent need.

Design/methodology/approach

In this exploratory case study using in-depth interviews, SMEs belonging to a chamber of commerce green initiative address their unconventional thoughts regarding their participation and willingness to share their own sustainable practices.

Findings

The expectancy theory of motivation explains why members of a green business network participate in conventional and unconventional sustainable practices and the role networks play in recognizing but not increasing sustainable business practice.

Originality/value

This study is unique in that it explores the motivation and reticence of chamber of commerce business members to fully participate in a green initiative. Filling a literature gap, this study provides optimism that a chamber's green initiative may contribute to providing support for promising sustainable practice.
Management of external stakeholders' influences in donor-funded irrigation infrastructure projects in Sri Lanka
Authors: Ruwanpura U.D.R.E. , Perera B.A.K.S.
Published: May 2022

Purpose

Accelerating the influences of external stakeholders in any construction project is inevitable. Studies on external stakeholder influence on construction projects and literature on external stakeholder management in irrigation infrastructure projects executed with donor funds are scarce. Thus, this study aimed to investigate how to manage the external stakeholders' influence on donor-funded irrigation infrastructure projects effectively.

Design/methodology/approach

A mixed approach consisting of 17 semi-structured interviews and two rounds of questionnaire surveys was adopted to rank the following: the types of external stakeholders who can significantly influence irrigation infrastructure projects, significant influencing strategies used by those stakeholders, and significant strategies that can be adopted to manage external stakeholder influence on the projects.

Findings

In total, 12 of external stakeholders who can significantly influence irrigation infrastructure projects were identified; 17 significant influencing strategies used by external project stakeholders and 22 significant strategies used to manage external stakeholder influence on the projects were identified. The influencing/management strategies specific to each external stakeholder type and those that are common to all external stakeholder types were identified separately. The grievance redress mechanism should be activated for managing external stakeholder influence on donor-funded irrigation infrastructure projects.

Originality/value

This study contributes to theory by identifying significant strategies that can be used to manage external stakeholder influence on donor-funded irrigation infrastructure projects during the planning and design stages. The study will help project teams to handle external stakeholder influence on the projects successfully, accomplish project objectives, and make maximum utilization of the donor funds received.
Efficacy in COVID-19 management: the case of ASEAN
Authors: Lee Yoong Hon , Lim Sheau Yen Ruth
Published: May 2022

Purpose

The effects of the COVID-19 pandemic have been devastating to countries around the world. Much of the problem has been the need to contain the infection via harsh social movement restrictions while having the necessary policies to cushion the ensuing economic blows that follow them. This study aims to look at The Association of Southeast Asian Nations (ASEAN) countries and assess the good practices that are associated with those which performed relatively better than the rest.

Design/methodology/approach

The authors use data envelopment analysis (DEA) to identify the most efficient country among the ASEAN nations in dealing with the pandemic and observe their practices with regard to the movement control metrics.

Findings

One particular country stood out in this regard, which is Singapore. The authors observed that its social restrictions were less stringent than many others yet its management of the pandemic has been highly successful despite having had the highest number of cases at one stage in 2020. This suggests massive lockdowns may not necessarily be the solution. However, the nation did place a high priority in having a high-income support, effective public campaigning and very restrictive policy on public events. In terms of originality and value, this paper uses DEA in identifying the best practice among ASEAN countries in dealing with the pandemic, both from an economic and medical perspectives.

Originality/value

To the best of the authors’ knowledge, no other papers have used this approach. The authors hope the findings can be of some value to policymakers in designing better (public) policies when it comes to dealing with pandemics in the future.
Making sense of teamwork in mobile hybrid teams: a lexical analysis
Authors: Gilstrap Curt A. , Srivastava Srishti , Gilstrap Cristina M.
Published: May 2022

Purpose

This study aims to investigate the ways mobile hybrid team members make sense of their teamwork.

Design/methodology/approach

Using surveys, this study examined 579 US-based mobile hybrid team members as they discussed their professional team activities. Leximancer software determined, through frequency and co-occurrence analysis of survey-resulting unstructured data sets, the themes mobile hybrid team members use to make sense of their teamwork.

Findings

Participants included the concepts Team, Technology, Communication, Context and Time relative to 25 specific content themes within their talk about teamwork. While thematic clusters such as Team and Communication were densely packed, Technology and Time co-occurred more widely in support of other content themes within the mobile hybrid team member data set. This suggests mobile technologies pervade mobile hybrid team members’ sensemaking about their work.

Originality/value

A first of its kind inquiry into how mobile hybrid team members make sense of work and performance within their teams, this study highlights the need to explore further how mobile hybrid team members frame and enact technological processes as integral to their organizational work and team outcomes.
Quality 4.0 transition framework for Tanzanian manufacturing industries
Authors: Maganga Deusdedith Pastory , Taifa Ismail W.R.
Published: May 2022

Purpose

This research aimed at developing the Quality 4.0 transition framework for Tanzanian manufacturing industries.

Design/methodology/approach

The survey method was used in this study to gather practitioners' perspectives. The approach included open-ended and closed-ended structured questionnaires to assess respondents' perceptions of Quality 4.0 awareness and manufacturers' readiness to transit to Quality 4.0. The study's objective was to adopt non-probability and purposive sampling strategies. The study focused on fifteen Tanzanian manufacturing industries. The data were analysed qualitatively and quantitatively using MAXQADA 2020 and Minitab 20 software packages, respectively.

Findings

The study demonstrated a high level of awareness of Quality 4.0 among Tanzanian manufacturing industries (i.e. 100% in Quality 4.0 traditional attributes and 53% in Quality 4.0 modern attributes). Individuals acquire knowledge in various ways, including through quality training, work experience, self-reading and Internet surfing. The result also revealed that most manufacturing industries in Tanzania use Quality 3.0 or a lower approach to manage quality. However, Tanzanian manufacturing industries are ready to embrace Quality 4.0 since practitioners are aware of the concepts and could see benefits such as customer satisfaction, product improvement, process and continuous improvement, waste reduction and decision support when using the Quality 4.0 approach. The challenges hindering Quality 4.0 adoption in Tanzania include reliable electricity, high-speed Internet and infrastructure inadequacy to support the adoption, skilled workforces familiar with Quality 4.0-enabled technologies and a financial set-up to support technology investment. Moreover, the study developed a transition framework for an organisation to transition from traditional quality approaches such as quality control, quality assurance and total quality management to Quality 4.0, a modern quality approach aligned with the fourth industrial revolution era.

Research limitations/implications

The current study solely looked at manufacturing industries, leaving other medical, service, mining and construction sectors. Furthermore, no focus was laid on the study's Quality 4.0 implementation frameworks.

Originality/value

This is probably the first Quality 4.0 transition framework for Tanzanian manufacturing industries, perhaps with other developing countries.