bluuebunny/crossref_metadata_2025 huggingface dataset:
The Internet and the library
Authors: Moore Nick
Published: July 2002

The current and future applications and implications of the Internet within and for libraries are indicated. Aspects of the virtual library are considered, followed by the impact of the Internet on aspects of library holdings. Features of online access, including search engine performance, are noted and collection development effects pointed out. Security issues, including pornography and copyright are described, and finally future implications of the Internet for libraries, through home versus library use and discussion groups, and influences on the Internet of library science are discussed.
An Anglo‐Greek library
Authors: Glasgow Eric
Published: July 2002

A study based on the private papers of Frederick North, 5th Earl of Guilford, balances the popular image of Anglo‐Greek relations during the Greek War of Independence (1821‐32) with the promotion of the first university in Greece in modern times. It reveals the undercurrent of English concerns at that time about the classical heritage of Greece, but discloses the limitations, or unrealities, of English classicism of the time. Describes the building up of a library of rare and valuable volumes by Lord Guilford for his projected Ionian University at Corfu, ruining himself and earning little gratitude or recognition.
Past neglect and future promise: the condition of UK public libraries now and over the last 20 years
Authors: Hendry J.D.
Published: July 2002

The decline in public libraries in the UK during the years of the previous Conservative Governments is demonstrated and its legacy of neglect and low morale described. The policies of the Labour Government since 1997 are discussed and initiatives of relevance to public libraries examined. The role of public libraries in the delivery of lifelong learning, within the ICT revolution both for commerce and government, and most particularly in relation to social inclusion, is discussed and advocated.
A rugged pair of philanthropists: the Frows and The Working Class Movement Library
Authors: Gerard David
Published: July 2002

Details the creating of a library by Edmund and Ruth Frow. Describes the initial partnership and the gradual transition to a library representing the ideals, trials and tribulations of ordinary working people. Summarizes the scope of the present collection of over 30,000 items and gives details of a number of rare books and documents.
The creation of Southport’s Atkinson Library
Authors: Glasgow Eric
Published: July 2002

Presents a study of the somewhat retarded initiation of a public library in a very typical Victorian seaside resort, a balanced society and economy of residents and holidaymakers, whose first faint beginnings came in 1792‐1798. Based on a thorough and detailed study of primary materials (specifically the minutes of the local library committee between 1878 and 1901), essentially, it depicts an interesting and significant microcosm of that evolving Victorian community. It is also set against the very noteworthy background of the proximity of both Liverpool and Manchester, as the pioneers of the public library movement in Victorian England. It denotes, therefore, the first motivations for a public library, in the setting of a Victorian seaside resort: the cross‐party support, the funding, and the alliance with the comparable and parallel movement for “popular” education. In summary, it is a valuable epitome of the story of a Victorian public library, perhaps the more interesting because it is so small, parochial and detached.
Use of the University of Ibadan Library resources by graduate students
Authors: Olugbenga Ajala Isaac
Published: July 2002

Discusses the results of a survey of students on the use of university library resources in Ibadan, Nigeria. Details the various services which are available and specifies a number of problems faced by students using the library. Examines frequency of use and information sources used by the respondents and identifies a search pattern for library materials. Finds that a number of students use other libraries for material not available in the university library. Suggests that the services of the library should be given more publicity and that co‐operation among academic and other libraries should be encouraged.
The transfer of health information to the rural community in the developing world
Authors: Kaane Sophia
Published: July 2002

The achievement of a primary health care approach calls for professional partnership. Both government and non‐governmental organizations have repackaged information into various formats which are used to transfer health information to the rural communities in the developing world. Highlights some of the formats. Makes suggestions as to how libraries could also contribute to health information transfer to the rural population.
I was there
Authors: Day Alan
Published: July 2002

Is an account of the author’s experiences as a library user on the first day of opening of the British Library at its new St Pancras site, 24 November 1997. Rates the services available favourably, and provides suggested further reading on the opening of the library, and the background to it.
Research collections in the digital age: the role of CURL
Authors: Carr Reg
Published: July 2002

The origins of CURL in the 1980s lay in its members’ need to share machine‐readable catalogue records ‐ an aim materially assisted by the establishment of JANET. Funding from the Wolfson Foundation and the University Grants Committee enabled the development of a consortial database of catalogue records, based in the University of Manchester from 1986. CURL became a limited company in 1992, with charitable status, and established itself as a reseller of records, through OCLC, addressing wider issues for research support through input to the Follett Review of academic libraries in 1993. The transformation of the CURL Database into a national OPAC followed from the award of national funding in 1994/5 and, with the Consortium’s membership growing to more than 20 by 1996/7, CURL has embarked on a systematic strategic plan designed to exploit its members’ extensive holdings of research materials for the benefit of the wider scholarly community.
Performance appraisal in academic libraries: minor changes or major renovation?
Authors: Edwards Ronald G. , Williams Calvin J.
Published: July 2002

Performance appraisals generally occur to provide documentation for current and future personnel decisions such as promotions, salary increases, staff development, and disciplinary reasons. After surveying library literature, it is apparent that most academic library administrations implement some type of performance appraisal, but a disparity exists regarding the process itself, the ultimate goals sought and those actually achieved. This situation emanates from the lack of objectives adhered to in conducting performance appraisals. This article will address the diversity existent in the performance appraisal process and the reasons for these differences.
William Roscoe as a book collector
Authors: Glasgow Eric
Published: July 2002

Outlines the variety of interests of William Roscoe, a successful (until 1816) banker in Liverpool, from botany to poetry, and concentrates on his book collecting. Describes the contents of the library he established at Allerton Hall, Liverpool, and their influence on his own studies and writings. His contributions to the intellectual and civic development of Liverpool prior to its rapid commercial expansion in the nineteenth century are described and the fate of his art and book collections, and the extent of their survival in Liverpool itself, despite the dispersal of most of his library, following his bankruptcy in 1816 are indicated. The nature and extent of his legacy, especially in Liverpool itself, is discussed.
Cultural control: the case of Japanese multinational companies and their subsidiaries in the UK
Authors: Kranias Dimitrios S.
Published: July 2002

Although the concept of culture as a means of control seems to be rather vague and ambiguous, no one can deny its importance, especially in the case of the Japanese multinational companies and issues linked to their control over overseas segments. Cultural control has always occupied a central position, not only in terms of the relationship between Japanese parent companies and their subsidiaries, but also in anything that has to do with the interaction of Japanese management accounting with the rest of the world. This paper offers a fresh view on the issue by building a multinational model and then looking into the effect of this type of control on the relationship between the Japanese parent companies and their overseas subsidiaries. This approach is expected to identify a new angle of looking into the issue and provide insight for further, more dynamic rather than static frameworks in future research.
Chemical composition of some ready‐to‐eat meals consumed in Qatar
Authors: Al‐Jedah J.H. , Robinson R.K.
Published: July 2002

Ready‐to‐eat meals, such as pizzas and filled rolls, purchased from “take‐away” outlets in Qatar were found to contain sufficient protein in the form of meat, fish or cheese to supply approximately 50 per cent of the recommended daily intake (RDI) for a young adult male. Sufficient energy to utilise this protein was provided in the form of associated fat or carbohydrates. The same foods also make a contribution to the daily requirements for minerals like zinc and iron but, while the calcium content of pizzas was reasonably consistent (approximately 50 per cent RDI), the filled rolls were much more variable. Potassium was identified as a major deficiency along with, to a lesser extent, magnesium, and even the best pizza provided only approximately 20 per cent of recommended intake of dietary fibre.
Is healthy eating only for the young?
Authors: Connor Robert J.G.
Published: July 2002

A survey of 12 residential homes assessed the nutritional balance of the meals selected and consumed by the elderly residents. With the increasing age of the population and the demand for professional care there is an increasing pressure on the professional caterer and carer to meet the nutritional needs of those in their care. However the ongoing concern over the safety of various foods and the requirement for residential homes to remain within budget can have an impact on the food offered to and consumed by the elderly person. The results show a general satisfaction by the consumer with the food supplied but the research indicates that the meals are not generally nutritionally balanced. The overall concern of the providers is to remain within budget and any nutritional balance of meals is obtained more by accident than as a planned policy. If this is an indication of the situation in Northern Ireland there is the possibility that throughout the United Kingdom there may be similar widespread imbalance in the nutritional provision to the older members of the population.
Sources of nutrients in the diets of adolescent Nigerians
Authors: Oguntona Clara R.B. , Apoyin Monsurat , Olateju Anne‐Marie
Published: July 2002

The food and nutrient intake of 250 (135 male, 115 female) adolescent Nigerian high school students have been surveyed to determine the contributions of different food groups to their intakes of protein, calcium and iron. Twenty‐four‐hour dietary recall technique was used to obtain details of food intake and questionnaires administered to obtain social and economic circumstances of subjects’ family. Male subjects had more energy, protein, calcium and iron intake but no significant (p < 0.05) differences when compared with females. Cereal based foods were the most important sources of dietary protein, supplying between 40‐52 per cent for all subjects and 60 per cent or more for 29 per cent of the subjects. Proportions of dietary protein from legumes, meats, vegetables and roots ranged from10‐21 per cent, 3‐13 per cent, 7‐17 per cent, 6.5‐12.9 per cent respectively. Cereals were also the most important source of dietary calcium (56.8 per cent) and iron (33.16 per cent) for most subjects. The contribution of meats and legumes however, approximate that of cereals for 36 per cent of subjects. Apart from gender, residence at home or in boarding house and the socio‐economic status of the subject’s family significantly affect the sources of dietary protein, calcium and iron.
Antibiotics and resistance in farm animals
Authors: McKellar Quintin A.
Published: July 2002

Antibiotics are used in animals to cure disease and prevent suffering. Bacterial populations in animals which are exposed to these antibiotics may be selected for resistance. There is a concern that spread of these bacteria in the food chain to humans may result in the establishment of antibiotic resistant bacteria in people which will prove difficult or impossible to treat with conventional drugs. It is clear that antibiotics must be used carefully to reduce the development of resistance and that steps should be taken to reduce the transfer of bacteria from animals to man.
Tribological characterization of composite powder metallurgy valve train components for heavy duty diesel engines under starved or unlubricated conditions
Authors: Gimondo P. , Baudrocco F. , Bas J.A. , Bolarin A.
Published: July 2002

A valve train system which could work in the absence of lubricants could reduce engine oil consumption. Routes to produce such a valve system have been explored, and composites, mostly powder metallurgy (PM) containing solid lubricants, have been tried. The expectation from utilizing these materials, keeping, at least, unchanged the life of engine components, is a reduction in oil consumption and oil fog in the cylinder head and a big environmental benefit. Various sintered materials for three different engine components ‐ valve cap, valve seat and valve guide ‐ have been developed and tested by disk‐on‐disk and fretting tests, in cold and hot conditions, respectively. Prototype components were produced, and the successful ones were then evaluated by an engine endurance test. The sintered valve cap and guide gave very interesting results in terms of friction coefficient and reduction of environmental pollution. Discusses the tribological characterization and the evaluation of these sintered materials.
Fretting wear performance of diesel fuel lubricity additives
Authors: Singh Matharu Channan
Published: July 2002

The paper describes the evaluation of the fretting wear performance of diesel fuel additives as opposed to the sliding wear performance which is normally evaluated, and in fact forms part of the diesel fuel specification. Variations in load, frequency and running time were employed to ensure that all conditions which were like ly to be encountered were properly evaluated. Clear differences were observed between fretting wear performance and sliding wear performance, which is significant in view of the fact that fretting wear is often a factor for certain components of the fuel injection equipment. Further work on establishing the repeatability, reproducibility and participating in a “round robin” series of trials is indicated.
Delivering contextual material on a vocational business and public sector programme
Authors: Wall Ann , Ottewill Roger
Published: July 2002

Examines the outcomes of an evaluation exercise undertaken by tutors responsible for the delivery of contextual material to first year students on the socio‐demographic environment of business and public services. Working within the precepts of the critical paradigm of curriculum evaluation establishes the extent to which students perceive the course content to be vocational as well as their views on other aspects of the design and delivery of the unit. Describes key elements of the evaluation, namely that it was summative, tutor led, positivist and determinist, structured and quantitative. Assesses the findings which suggest that while, in general, the course is well received more could be done to strengthen its vocational orientation. Outlines how tutors have adjusted the learning and teaching strategy to make the unit more explicitly vocational and steps being taken to ensure that evaluation is a learning experience for students as well as tutors.
Supporting tomorrow’s managers: the Coca‐Cola and Schweppes in‐house degree programme
Authors: Hamilton‐Jones Jo
Published: July 2002

This article describes the support provided to FrontLine students involved in a unique scheme run by Coca‐Cola and Schweppes, the University of Bradford and the National Extension College, Cambridge, where participants combine a job with a fully supported distance learning course leading to a degree in management. Focussing on the position of tutor mentor, this case study emphasises the vital nature of the role in supporting the learning of students on the programme. A model of effective mentor‐student relationships developing and responding within a dynamic system is presented. Some evaluation of student feedback leads to consideration of such questions as: are tutor mentors effective? What type of student needs their tutor mentor most/least? How do the students perceive the role of the tutor/mentor? The paper concludes that the tutor mentor provides the “stability” factor within this particular degree programme.
Matching Skills
Authors: Thompson Peter , Guile David
Published: July 2002

Focuses on the emerging skill needs of BT′s future employees and relates
them to the current outputs of the UK′s education and training system.
Based on extensive action research, relates future skill needs to
economic, technological and organizational change and demonstrates how
the nature of work and career pathways have changed and will continue to
change. Argues that three qualities are essential in all future
employees; knowledge, core skills and capability, and maintains that the
latter two are underdeveloped in most young people leaving the UK
education and training system. Concludes that a high skill vision can
be realized only through dialogue between education and business and
outlines an agenda to achieve this objective.
Ancient Greece, MBAs, the Health Service and Georg: Part 1
Authors: Garvey Bob
Published: July 2002

Highlights the key elements of a mentor scheme which is running to
support the NHS students on the part‐time MBA programme at Durham
University Business School. Outlines the background and scope of the MBA
programme in the context of the Northern Regional Health Authority.
Examines the origins of mentoring and shows how the key elements from
the ancient Greek tale are used as a model for the mentor system. Goes
on to look at many aspects of the system in relation to both the mentee
and the mentor. Draws on the writings of Georg Simmel to explain the
uniqueness of mentoring and attempts to offer some solutions to the
problems involved in the scheme. Forms part of an ongoing research
project.
Hell Hath No Fury Like a Graduate Waiting on Tables
Authors: Aitken Gordon
Published: July 2002

In 1993, the Responsive College Unit (RCU), an independent educational
market research organization based in Blackburn, was commissioned by the
East Lancashire Training and Enterprise Council (ELTEC) to evaluate the
labour market experiences of graduates from Lancashire. Describes the
survey which followed almost 6,500 graduates; 40 per cent of the entire
graduate cohorts for the period 1991‐93 returned questionnaires.
Suggests that the results shed new light on the plight of graduates
seeking employment in the current recession and also identified
important factors which determine the extent to which local economies
like Lancashire are able to retain the skills of their most qualified
young people. Describes the main findings from the research and
identifies the picture that emerged of the current realities of the
transition from higher education to work.
Penetrating the mystique of outdoor management development
Authors: Holden Richard
Published: July 2002

Outdoor management development (OMD) is characterized by
uncertainty and controversy. An understanding of what it is, its
potential and how it should be managed needs to underpin its effective
deployment. Reviews an experimental programme, run as an OMD course, but
which principally seeks to facilitate insight about this approach to
development. Concludes that such education has an important role to play
in penetrating the mystique which surrounds OMD.
Flexibility, learning and risk
Authors: Evans Karen , Heinz Walter
Published: July 2002

The transitions of early adulthood and early careers are becoming
increasingly disorderly and less predictable than in the past. These
changes can be seen as manifestations of the “risk society”.
Based on surveys and biographical interviews of the life and early
career experiences of young adults in Germany and England, generates
some insights into the relationships between “transition
behaviour” and career outcomes, with reference to contrasting
labour markets and the interfaces between personal lives, work and
learning. While focusing on comparisons between the labour markets in
the former West Germany, reference is also made to the emerging
situation in the eastern part of Germany. Concludes that policies are
required which develop active transition behaviours in young adults,
while providing social and economic support to finance studies, reduce
risk for the most vulnerable and promote active and autonomous modes of
learning trajectories in adult life.
Practical reason in practice: reflections on a business ethics
course
Authors: Warren Richard C.
Published: July 2002

Shares reflections and experiences on teaching a business ethics
course to students of business over the past three years in the hope
that wider debate about this aspect of management learning will
establish its place in the business education curriculum. Considers the
problems of teaching ethics in an occupation where there is no commonly
accepted code of ethics. Discusses design, aims and objectives of a
business ethics course and describes and reflects on aspects of the
process and content of the course with a view to improving its practice
in the future.
Back to the real world: work placements revisited
Authors: Schaafsma Hank
Published: July 2002

Examines the work placement as a site for “contested” learnings. Co‐operative education (co‐op) programmes, while almost universally supported by students, also provide opportunities for critically examining ambiguities between informal learning outcomes from periods of work placement, and the formal learnings acquired through the university course. A preliminary review of the co‐op literature suggests too little research has been done into what students learn during their placement or “sandwich” degrees. A 12‐month project to develop a generic resource for co‐op programmes (for students, university staff and workplace supervisors), uncovered evidence of “contested” learning at four levels ‐ policy, administration, programme implementation and learning outcomes. Focused group discussions with samples of students suggested that contestation of learnings was experienced at both sites ‐ the workplace and the university classroom. The challenge for co‐op directors will be to “market” and trial the use of better teaching resources that provide a resource for managing and enriching workplace learning. The implication for work‐based trainers and educators is to make use of “contested” learnings to ensure they add value to students’ understandings of their work placements in context.
Initial teacher training and business links: built‐in, not bolt‐on?
Authors: Stagg Peter
Published: July 2002

The inclusion of education‐business links in programmes of initial teacher training is not a new idea. However, these activities have tended to be restricted to “enthusiasts” and show little sign of becoming embedded in mainstream practice. Offers some analysis of the constraints on these activities, including some of the complexity in establishing a clear rationale. Identifies the National Curriculum, teacher competences and the culture of inspection as conservative influences on initial teacher training. Argues that our rapidly changing culture requires fresh and imaginative approaches to initial teacher training, which extend beyond the shift in organizational responsibility which is taking place owing to government reforms. Describes a specific project in which business‐related experience is used as an integral part of a PGCE programme. The key feature of this process is an attempt to establish a framework of activities and experiences which could be used across the spectrum of initial teacher training.
New directions in student tutoring
Authors: Potter John
Published: July 2002

Explores the origins, value, impact and likely development of student tutoring in the UK, whereby students from universities and colleges volunteer to work alongside teachers for an afternoon a week over a period of at least ten weeks, helping pupils with their studies, raising their aspirations and encouraging them to go on to further and higher education. Notes a dramatic expansion of this programme in recent years, involving more than 180 institutions of higher and further education. Highlights how CSV Learning Together, following the initiative of BP, has established a nationwide team of development workers to implement the movement nationwide. Confirms, from initial research, the value of the initiative to both pupils and their student tutors. Foresees that the new directions in student tutoring will spread the work increasingly in further education and encourage schools to cascade peer‐supported learning among their own pupils.
Effective training of trainers: the ATLS approach
Authors: Moss G.D.
Published: July 2002

Describes the training model employed to train trainers for the UK‐based ATLS (Advanced Trauma Life Support) programme. A questionnaire evaluation of the course reveals the effectiveness of the training model when compared to other training provision in postgraduate medical education. The course is seen to be very effective in raising the confidence of instructors who have little previous training in instructional methods. Identifies and discusses the successful characteristics of the course which include a high tutor:student ratio, extensive use of interactive learning strategies, continuous assessment, a focus on problem‐based learning and the use of self and peer group critiquing strategies.
The communication revolution and education in schools
Authors: Kelley Paul
Published: July 2002

The introduction of new technologies raises questions not only of what is taught, but also of how it is taught. Uses case studies drawn from one particular institution, and examines how teaching multi‐media literacy ‐ the full range of skills for the information society student ‐ should underlie developments. Combines this with practical uses of existing technology, to link into the more innovative European Union and Open University experiments being carried out at Monkseaton Community High School.
Telecommunications in education and training and implications for the communications and information technologies
Authors: Lueddeke George
Published: July 2002

Describes how an institution in Canada attempted to broaden staff understanding of two telecommunications media, videoteleconferencing and telecourse delivery, by establishing provisional systems or opportunities to trial new ideas based on the temporary educational systems (TES) typology, suggested by Bergquist (1992), and the Concerns‐Based Adoption model (CBAM), following Hall and Hord (1987). Referencing the case examples, contemporary literature and in the light of the UK National (Dearing) Committee of Inquiry into Higher Education’s report (1997), deduces implications for implementing future projects and identifies factors to consider in the development of communications and information technology (C&IT) strategies for learning and teaching.
Back to the future: are Britain’s reforms of post‐16 education working?
Authors: Evans Karen
Published: July 2002

Examines the issues raised by “Dearing 2” (“Review of 16/19 Qualifications” Dearing, 1996) in the light of the change of government in the UK in May 1997. Presents a brief summary of findings of Anglo/German studies published between 1991 and 1994 and submitted as evidence to the Dearing review. Outlines the various metaphors which are used to describe approaches to education and entering the workforce. Advocates a “climbing frame” approach, whereby individuals can reach the top by many different routes and modes of learning. Argues that education needs to be transformative, not reproductive, in view of rapid advances in technology and that education needs to plant the seeds for life‐long learning.
Technological change and education and training
Authors: Downs Sylvia
Published: July 2002

Highlights the enforced alterations in education caused by technological change. Notes the shift from rote learning to developing greater understanding, and the demise of apprenticeships in favour of vocational qualifications. Discusses the confusion which arose in the 1980s as some students and teachers had difficulty grasping what required memory and what needed to be understood. Describes the “keys to understanding” approach, whereby both understanding of a particular situation and learning skills generally were enhanced. Outlines the need for flexibility and the increase in work teams, arguing that schools have not kept up with changes in industry.
Enterprising concrete and sewage
Authors: Hughes Dave , Matthew Bob
Published: July 2002

Some of the developments in teaching and learning aimed at combining technical education and personal skills training are described. A typical exercise from a student‐centred learning module is described and related to the more conventional timetable and communication skills courses. The learning material has been developed in collaboration with industrial partners.
From answer garden to answer jungle
Authors: Dron Jon , Mitchell Richard , Siviter Phil
Published: July 2002

This paper describes an experiment making use of a Usenet Newsgroup to accelerate the evolution of a learning resource artificially within a group of level one students of computing and information systems at the University of Brighton. The author discusses how evolutionary processes may be perceived in most learning environments, and how Internet‐based learning (IBL) systems can provide an effective “jungle” to encourage rapid evolution so that resources adapt to the needs of learners. The experiment draws on the students’ own comments and reflections on the process. The conclusion drawn is that the newsgroup is an effective aid to learning and a useful but imperfect tool for accelerating evolution.
Education for what?
Authors: Bynner John
Published: July 2002

Commends the new UK Government for its commitment to education. Outlines the author’s experience as director of 1958 and 1970 birth cohort studies, focusing on the difference between the two groups: those born in 1958 left school and were accommodated easily in to the workforce. Presents a very different picture for those born in 1970, indicating a more polarized society. Argues that education, including vocational education, is the best way to counter the resulting lack of experience and prospects for many individuals, and that time spent not in work should be spent in education, rather than unemployment. Highlights the value of education for citizenship and family life and not just job‐related competences. Advocates a broader view of education which should lead to improved opportunities in all spheres of life.
Vocational education and training in Britain: a small business perspective
Authors: Matlay Harry
Published: July 2002

Beginning with the 1970s, policy makers, academics and industrial commentators in Britain have increasingly focused their attention on the development of the domestic small business sector. The macro‐economic potential of this sector of the economy had progressively come to be viewed as the panacea to Britain’s “relative” economic decline. Very soon, however, it had become obvious that in comparison with those of other industrially developed nations, the British labour force was poorly educated and trained. This paper explores the dynamics of workplace training in the small business sector of the British economy. The study upon which this paper is based involved three complementary research methods. It included an investigative telephone survey during which attitudinal, sectoral and compositional data on training were collected from 2,000 randomly selected businesses from the West Midlands region of Great Britain. Although the vast majority of respondents claimed to hold positive attitudes to training, a large proportion of them admitted not to have provided any during the 12 months prior to the interviews. According to them, this apparent “training paradox” has its roots in a number of “directly” and “indirectly” relevant factors. Significantly, the vast majority of respondents felt that in recent years training policies in Britain lacked the necessary focus, coherence and continuity. A number of tentative recommendations are suggested, which could benefit the concerted efforts of the present Labour government directed at this important area of economic policy.
A view of their economic future: an exploratory study among recent business school graduates
Authors: Burke Ronald J. , Macdermid Graeme
Published: July 2002

Examines recent business school graduate’s views on their career and economic futures. Two hundred and seventeen graduates completed anonymous questionnaires. Individual demographics, work situation characteristics, work stressors and work outcomes and measures of psychological well‐being were also included. Respondents saw Canada facing economic difficulties but their own career prospects as reasonably bright. Individuals reporting more optimistic career and economic prospects also reported more positive work outcomes, fewer stressors at work and greater psychological well‐being. Broader implications of these findings as well as future research directions are discussed.
Developing enterprise managers in China
Authors: Mak Wai‐Ming
Published: July 2002

Outlines the development of business enterprises in Zhejiang Province and explains the need for enterprise management. Describes the background in setting up the Zhejiang University – The Hong Kong Polytechnic University International Executive Development Centre. Explains the design and the rationale behind the Higher Diploma in Enterprise Management offered by the PolyU at the China Outposts and describes the programme aim and objectives, design, structure and operations. Also discusses the challenges encountered and concludes with an implication for management educators in mainland China.
Viewpoint – investing in young people: some changes and some challenges
Authors: Sutherland John
Published: July 2002

Examines some of the changes that have occurred in the labour market for young people in the last quarter of a century. Then proceeds to describe the nature of the relevant policy interventions during this same period, in particular the exhortation that “learning pays”. This provides the context for the identification of three challenges for all those directly and indirectly associated with the labour market for young people. In the viewpoint of the author, these challenges are: to espouse the cause of education and training; to create a flexible learning structure to ensure that everyone has the opportunity to learn both through and over time; and to improve the quantity and quality of information flows within this learning infrastructure.
Viewpoint: what will FE colleges be like in 2015?
Authors: Oxtoby Bob
Published: July 2002

Further education (FE) colleges are the main providers of post‐compulsory education and training in the UK. They have adapted well to change but their future is uncertain. This article discusses recent changes and speculates about what FE colleges will be like in ten to 15 years’ time. It is based partly on interviews with college principals and looks particularly at matters relating to participation, curriculum, resources and the structure of the FE system. Developments in information and communications technology will have an increasing impact while the home and the workplace will replace the college and the classroom as the focus for the delivery of learning opportunities. The conclusion is that FE colleges as we know them today will have disappeared by 2015 but that, in their new guise, they will continue to have an important role as part of an extensive network of outlets for online learning and support.
Customer value management
Authors: Daniels Shirley
Published: July 2002

Customer value management (CVM) is an enhanced form of customer satisfaction measurement – one that recognises the fact that the price paid for goods and services is a key component of value. Explains the background to CVM and the key issues surrounding its implementation.
Total quality management programs: a framework proposal
Authors: Martins Roberto Antonio , Carlos de Toledo Jose
Published: July 2002

The paper proposes a framework to help quality practitioners involved with the task of quality planning. The proposed framework utilises both external and internal information (such as a market diagnosis and the organization’s strategic plans) which are filtered through the methodologies and techniques of quality management to deliver a time phased plan consisting of the main actions required to implement total quality management in either a manufacturing or service company.
Quality initiatives in an Indian software organization: a case study
Authors: Ahmed Wali Ayoob , Gupta A.D. , Deshmukh S.G.
Published: July 2002

In the present economic context of liberalization and globalization, Indian organizations face many challenges. Customer focus is essential as is a corresponding emphasis on the quality of products, systems, and procedures. The Indian software industry has been recognized globally for its competitiveness built upon quality attributes such as timeliness and reliability of delivery. This paper is based on a case study carried out in one of the leading software organizations in India involved in developing a range of application software for banks, insurance companies, and financial houses. The case study work involved a survey identifying the critical success factors for TQM, and identifying how the company adopts various principles and techniques of quality management. The paper uses this case study to suggest a model for TQM implementation.
Strategic planning reborn
Authors: Carter Hayley
Published: July 2002

Strategic planning has been out of favour over the last decade. However, there is a new interest in strategic planning ‐ as a means of monitoring a rapidly changing environment and taking effective decisions and action based upon that monitoring. This is especially true in the retail industry. Explains the fundamental concepts of strategic planning and the key ingedients of successful planning.
Strategic facility planning (SFP)
Authors: Kerns Frank
Published: July 2002

Outlines the evolution of facilities design to the point where it is capable of supporting an organisation’s strategic content. Explains the key principles of strategic facility planning (SFP) and details the key stages of the design process. Outlines seven steps including elements such as determining space requirements and generating macro layouts. Concludes that SFP can provide the process to turn a facility into a facilitator of competitive advantage and customer perceived added value.
Managing green productivity: a case study
Authors: Mohanty R.P. , Deshmukh S.G.
Published: July 2002

Productivity is concerned with the effective and efficient transformation of resources into desired outputs. Manufacturing, traditionally, has paid great attention to this conversion in terms of its effect on organisational profit but not on its harmful environmental effects. As pressures rise to establish “green manufacturing” processes, the issue becomes one of both being seen as socially responsible, and as conforming to increasing legislative and regulatory frameworks. “Green manufacturing” implies the minimisation of (especially harmful) waste. Introduces a particular approach to addressing the concept of “wastivity” (a variation on productivity that involves the identification of both “structural” and operational waste) and describes a case study in an Indian manufacturing organisation at which the approach was used.
Delivering BPR via task groups
Authors: Bright Victor
Published: July 2002

Task groups are semi‐autonomous working groups with specific responsibilities, delivering to specific aims and targets. If created effectively, they can form the basis of a flexible, organic, delayered organisation. However, bringing about the change from traditional hierarchical structures to task group structures is not straightforward. The changes are threatening to many of the established individuals and groups. Explains the key principles underlying a task group structure and highlights the issues to be addressed when making the change.
Qualified Optimism: EAP Prospects for the 1990s
Authors: Berridge John R. , Cooper Cary L.
Published: July 2002

Explores three themes: quality in EAPs; the regulation of the EAP
profession; and integration between the EAP and the organization. Sounds
a note of qualified optimism for the future.
Do corporate turkeys vote for Christmas?
Authors: Redman Tom , Mathews Brian P.
Published: July 2002

Examines managers′ attitudes to the use of upward and the more
traditional downward performance appraisal systems. The results are
drawn from a survey of UK managers. Finds that upward appraisal is
viewed as being generally less acceptable than “traditional”
appraisal systems. Potential applications appear to be directed towards
development and counselling areas. Concerns that are expressed in the
literature, e.g. retribution by vengeful managers or orchestrated
campaigns by trade unions, were not found to be particularly prominent
in practice.
Communication ‐ is it really that simple?
Authors: Gill Judith
Published: July 2002

Analyses a communication exercise within a case study company. The exercise is in preparation for the implementation of a new element of the company remuneration package which was to be based on a central philosophy of employee involvement and team problem solving. The communication programme took place over a six‐month period, and the research was conducted three months into this timescale and followed up two months after the introduction of the new payment scheme. Explicit information was conveyed downwards by senior management, and also employees were invited to contribute their ideas to the new scheme. Employees were wary and appeared to distort information based on their experiences of recent company history, their perception of the “trust” relationship between themselves and senior management, and events which took place during the exercise. The workforce appeared not to want to take ownership of the new element of the remuneration package until experience had given them an indication of a positive result. Ultimately, the communication exercise was assisting in the creation and development of a new form of shared organizational language.
Taxonomy of firms with reference to human resource strategies
Authors: Sutherland John , Stewart Gerry
Published: July 2002

Presents the results of a survey of employers, investigating the human resource strategies and policies of firms with particular reference to women returners. Produces a taxonomy of firms with regard to their organizational responses to external environmental change and their external and internal labour market strategies of recruitment, selection and training. Details four types of firm based on their personnel policy. Discusses the implications of this taxonomy for prospective employees, especially women returners.
Self‐assessments in HRM: an example from an assessment centre
Authors: Franks David , Ferguson Eamonn , Rolls Stevan , Henderson Fenella
Published: July 2002

This study investigated the use of self‐assessments in predicting assessment centre outcome, looking at the difference between raw self‐assessments and self‐assessment accuracy scores. The subjects for the study were 60 engineers who attended a one‐day assessment centre in 1991‐1992 selecting trainers for an automotive manufacturer’s training programme. The measures used in the study were the assessor and candidate global exercise ratings, and it was found that self‐assessment accuracy was a better predictor of assessment centre outcome than the raw self‐assessment scores. It is suggested that if self‐assessments are to be used in assessment centres then they need to be thought of in conjunction with assessor ratings, and that self‐assessments may have a use in delivering feedback to candidates.
What and when do they know? Web‐based assessment
Authors: Samson Sue
Published: July 2002

In tandem, tiered instruction and assessment offer the opportunity to analyze the outcomes of specific levels of information literacy. Tiered library instruction establishes a framework to meet the instructional needs of students at all levels of enrollment. Assessment offers a value‐added dimension to a library instruction program. It provides a beginning point to ascertain the program’s effectiveness and to guide direction for future instruction. Although assessment is considered essential to program development, a review of the literature found little information on the use of a Web‐based evaluation tool. This paper describes the development of a curriculum‐integrated and tiered instruction program over the course of five years and the implementation of a Web‐based assessment tool as a mechanism for establishing levels of information literacy.
Managing homeworking: health and safety responsibilities
Authors: Vassie Luise
Published: July 2002

This paper reports on a study of companies using homeworkers, carried out to gather information regarding the employment status of homeworkers and the health and safety provision afforded to homeworkers. It considers traditional industrial homeworking and home teleworking. For those having employee status, health and safety provision was not necessarily commensurate with legal requirements. In the case of self‐employed status, the health and safety provision was deemed adequate if the employment status was one of genuine self‐employment. However, as the analysis of the data suggests if the status was one of employment, then the health and safety provision is not adequate.
Managing the Finnish National Repository Library
Authors: Vattulainen Pentti
Published: July 2002

Describes the genesis, development and operation of the Finnish National
Repository Library which was opened in 1989. The characteristics of the
repository are: acting on a national scale, serving all libraries in the
country, and active participation and co‐operation in interlending and
cataloguing. The original objective of the library was to promote
inter‐library co‐operation by arranging a national storage and
interlending centre for less‐used library material. Discusses the
potential of the repository library for assisting the library system in
the new economic situation, where public funding has substantially
diminished. The areas where the repository could broaden its functions
are legal deposit, co‐operative cataloguing to union databases, and the
national collection policy; and assisting subject responsibility
libraries in acquisition co‐operation and in national interlending.
Bosses or leaders?
Authors: Lloyd Bruce , Trapp Roger
Published: July 2002

Bruce Lloyd in discussion with Roger Trapp, author of Blunder Boss: How Britain’s Bosses are Failing You. In his book the author argues that there is too often a serious mismatch between what executives say and what they do. This is particularly relevant when those at the top maintain “people are our most important asset”. As a result, not only do we need to consider redefining “professionalism” but new attitudes are needed to passion and commitment, within the overall context of work providing meaning to people in their lives. These issues require greater focus on the long term, within a broader sense of social responsibility, rather than the tendency to be more and more pre‐occupied with the short term.