bluuebunny/crossref_metadata_2025 huggingface dataset:
Technostress Creators and Employee’s Well-Being at a Telecommunication Company in Sarawak, Malaysia
Authors: Jimmy Viannie Clairie , Mohamed Suhaila , Hussein Norashikin , Anwar Nur Aizureen , Dahalan Noor Azura
Published: September 2023

There are many benefits of technology in the workplace, such as an increase in productivity and knowledge acquisition. However, technological advancement in the workplace may cause technostress. The term technostress refers to the negative psychological relationship between people and adopting new technologies. Technostress occurs when people cannot adequately adapt to or interact with information technologies. The purpose of this study is to determine the relationship between five technostress creators, namely, techno-overload, techno-invasions, techno-complexity, techno-insecurity, and techno-uncertainty towards employee well-being at one Telecommunication Company in Sarawak, Malaysia. The respondents of this cross-sectional quantitative study were 141 individual employees. Data were collected using convenience sampling by utilizing a Google form that was distributed to all populations under the study. The findings of this research indicate a strong relationship between all technostress creators and the well-being of employees. Thus, this research adds to the knowledge of the relationships between technostress creators and employees’ well-being in the workplace. Since the research found that the most prevailing independent variable in this research study is techno-invasion, thus, this research recommended that the company provide guidelines on ICTs use outside of work and take action to limit such work-related interruptions.
The Role of Status Consumption and Materialism in Influencing Attitude towards Counterfeit Fashion Product
Authors: Mazli Mohadzlishah bin , Ishak Mohd Fikri bin , Muhamed Ariff Azly bin
Published: September 2023

The act of counterfeiting spans across various industries and the impact can be seen beyond economic factors. In consumer behavior, the impact of status consumption and materialism has influenced purchase decisions in which consumption is not only based on how it makes an individual feel but also on those around them. Ultimately, the extent to which consumers may go in terms of getting status recognition influenced them to look for “cheaper” alternatives to genuine manufactured products. Hence the demand for counterfeit fashion products kept rising over the years. This research shows the impact of materialism and status consumption in influencing consumer attitudes toward counterfeit fashion products. Data were analyzed using a partial least square (PLS) approach to structural equation modeling (SEM). Materialism is significant in influencing attitude whereas there was no significant relationship found between status consumption and attitude.
Navigating the Future: Exploring the Nexus between Robo-Advisor Service Quality and Customer Satisfaction
Authors: Ibrahim Muhammad Azman , Mohd Ruslan Rafiatul Adlin , Abdullah Mohamad Fariz , Ahmad Arman Hj
Published: September 2023

Despite the plethora of research studies conducted on service quality and customer satisfaction in the realm of artificial intelligence, there remains a significant gap in the literature when it comes to robo advisors. Robo advisors, automated platforms that provide algorithm-based financial advice and investment management, are gaining popularity as an alternative to traditional financial advisors. Numerous research studies have been conducted concerning service quality and customer satisfaction in the context of artificial intelligence, yet none have specifically addressed robo-advisors. This research aims to fill the gap and shed light on the crucial aspects of service quality and customer satisfaction within the context of robo advisors. The study will examine the key determinants of service quality offered by robo advisors, considering factors such as the accuracy of financial advice, user interface design, response time, transparency, and communication efficiency. Furthermore, the research seeks to investigate the factors influencing customer satisfaction in their interactions with robo advisors. It will explore the users' perception of robo advisors' reliability, trustworthiness, personalized experience, and the level of control they have over their investments. The outcomes of this research are expected to contribute valuable insights into understanding the strengths and weaknesses of robo-advisors concerning service quality and customer satisfaction. This study is expected to benefit financial service providers, policymakers, and investors by identifying the areas of improvement for robo advisors and enhancing the overall customer experience.
Unraveling the Determinants of Microcredit Interest Rate
Authors: Mohd Ruslan Rafiatul Adlin , Shafiai Syahiru , Chua Mei-Shan , Mohd Roslen Siti Nurhidayah
Published: September 2023

The introduction of microcredit has drawn significant attention to the interest rates charged by microfinance institutions, capturing the interest of policymakers worldwide. Despite the competitive nature of the microfinance market, borrowers still bear the burden of relatively high interest rates. Similar to other loans, microcredit requires repayment, and the interest rate is determined by various factors. Nevertheless, acknowledging that the interest rate is intrinsically linked to the risk associated with microcredit is essential. Microfinance institutions often deal with borrowers from low-income backgrounds, making the repayment process inherently riskier. This study aimed to address the crucial question concerning the factors influencing microcredit loan rates, an area that has not been extensively studied. Since the respondents are SMEs, they have been questioned about the interest rates charged to them. If the enterprises have a well-established track record, opt for short-term loans with smaller amounts, and maintain accurate accounting records, the lender may consider offering a lower interest rate. Understanding the determinants of interest rates helps in segmenting borrowers based on their risk profiles. Policymakers and regulators can use the insights from the study to develop appropriate regulations that balance the need for financial inclusion with consumer protection. Additionally, educating borrowers about the determinants of interest rates, how they are calculated, and ways to improve their creditworthiness can empower them to make informed financial decisions and negotiate better terms.
Factors Influencing Online Buying Intention among Royal Malaysian Police (RMP) Officers
Authors: Mohd Nazri Sofia Anis Anisha , Othman Abdul Kadir
Published: September 2023

Online buying has become a norm in Malaysia after the COVID-19 pandemic. It is one of the measures to cope with the rapid spread of the virus. Royal Malaysian Police (RMP) staff is not left behind in following the current trend. The present study is intended to determine the factors that influence them to engage in online buying although they are very busy ensuring public safety. Data was collected using online surveys distributed conveniently to the staff. After the lapse of the allocated data collection period, 150 responses were received and analyzed. Out of five factors that have been selected as the independent variables, only two are significant in influencing online buying intention among the RMP staff: attitude and perceived usefulness. Perceived ease of use, subjective norms, and perceived behavioral control did not significantly influence the online buying intention of RMP officers. The findings show that only those with the right attitude towards online buying and those who find online buying beneficial will pursue online purchases.
Stop! I am Shaking: Workplace Aggression and Anxiety among Interns in Klang Valley
Authors: Mohamad Besir Mohamad Shahril , Abdullah Mohd. Zulkifli , Saadun Saadiah Juliana , Mohd. Tobi Siti Noraini , Mat Hasan Nor Zaihan , Huzahim Ayman Hazim
Published: September 2023

Internships have become crucial to help students make them stand out while at the same time providing training and work experience for the students. However, the issue of workplace aggression among internship students is increasing and is worrying many parties as it is a prevalent matter that internship students can be subjected to mistreatment in the workplace. Drawing from the Job Demand-Resource model and Conservation of Resources theory, this paper sought to identify the relationship between independent variables such as workplace bullying, interpersonal conflict, abusive supervision and anxiety among interns from the Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam campus who underwent internship in Klang Valley. An online questionnaire was distributed to the interns, and 128 completed sets were responded to. The results found that there were positive correlations between workplace bullying, abusive supervision and interpersonal conflict on anxiety among the interns.  The findings suggest that aggression in the workplace correlates with psychological disorders as it can cause the interns to experience psychological strain such as anxiety. In general, the research aims to contribute to a better understanding of workplace aggression and anxiety to mitigate these conundrums and foster a positive and supportive atmosphere for internship students. Furthermore, both organizations and interns need to have the knowledge and skills to prevent them from experiencing psychological illnesses. The implications of the study will be further discussed in the paper.
Risk Issues in Esports Events: A Proposal for a Research Framework
Authors: Kamaruddin Nur Afiqah Ahmad , Khir Masrur Mohd , Nasir Hazira Mohd
Published: September 2023

Online gaming or esports has become extremely popular nowadays. As esports popularity increases, the trend of esports events has also been increasing around the world and all major esports stakeholders such as players, organizers, sponsors, teams and broadcasters are taking this opportunity to step up and shine. People participated and watched esports as a form of entertainment until it is now one of the most popular sports in the world. Players are now fighting to be professional players while event organizers take the opportunity to organize more esports events. However, with no specific policy or guideline regarding esports, many issues and risks could arise especially among the major esports stakeholders. Without proper planning on risk management, not only players but all major stakeholders in esports events could be at great risk. To address the gap, this research will explore major esports event stakeholders and identify risks associated with esports events from the stakeholders’ perspective. The proposed research will first need to explore the esports stakeholders in its preliminary stage and continue with addressing the risks and issues for all major stakeholders at the secondary stage. Methodically, this exploratory research will apply focus study interviews and case studies as its main method of investigation. The framework can later help all esports events stakeholders enhance their planning process through a proper risk management plan. It will also benefit the government in the development of policy regarding esports events.
Employee Retention in Pharmaceutical Companies in Malaysia
Authors: Saedin Azlina , Abu Bakar Syarifah Mastura Syed , Dzulkalnine Natasha , Saad Abidah , Singh Harpajan , Shukur Shamsul Azren Mohd
Published: September 2023

In today's global economy, more companies are going global, and employees are actively seeking better career opportunities and growth. This dynamic has made employee retention a significant focus for Human Resources Management. The main purpose of this study is to understand the factors that influence employee retention at pharmaceutical companies in Malaysia. The research objectives were to examine whether factors such as reward, career advancement, and manager engagement have a significant influence on employee retention in pharmaceutical companies in Malaysia. The population in this study is made up of employees of pharmaceutical companies in Malaysia. This research was conducted in a natural setting in a non-contrived manner using non-probability convenience sampling. Of the 400 surveys provided, 365 were answered by Malaysian pharmaceutical company employees, regardless of status. The validity and reliability of the questionnaire were checked, and responses were collected and analyzed via SPSS software. The result suggests that rewards, career advancement, and manager engagement positively influence the retention of employees in pharmaceutical companies in Malaysia. For hypothesis testing, all independent variables show a significant relationship with employee retention.
Síndrome de Joubert y malformación de Dandy- Walker, diagnóstico y tratamiento
Authors:   Universidad de Guayaquil, Ortiz Dueñas Silvio Eleuterio , Valero Peñafiel Pablo Sebastián ,   Universidad de Guayaquil, Argüello Santacruz Mario Andrés ,   Investigador Independiente, Velásquez Álvarez Cristhian Andrés ,   Investigador Independiente, Moromenacho Solís Ileana Tahís ,   Investigadora Independiente, Daza Saltos Kevin Arcadio ,   Investigador Independiente
Published: September 2023

El conocimiento sobre las patologías de base genética y sus herramientas de diagnóstico ha aumentado significativamente en los últimos años. El síndrome de Joubert es una enfermedad multiorgánica poco común. Se caracteriza por una malformación congénita del tronco del encéfalo y una hipoplasia de los lóbulos cerebrales. Estos cambios provocan problemas respiratorios, hipotensión y retraso psicomotor. El abordaje suele ser diverso, complejo y multidisciplinario, para ello se requiere el uso de herramientas que permitan dar seguimiento objetivo a su evolución. Además, se recomienda hacer una exploración ecográfica detallada en busca de otras malformaciones asociadas, como es el caso de la Malformación de Dandy- Walker, siendo ésta, una anomalía de la fosa posterior del cerebro, diagnosticable en el segundo trimestre de gestación mediante ecografía, se utiliza la realización de amniocentesis, con el objetivo de descartar causa infecciosa o genética. En cuanto a su etiología es multifactorial puede tener su origen genético, malformaciones y alteraciones cromosómicas. El objetivo es centrarse en la epidemiología, la clínica, el pronóstico, propio de estas malformaciones, así como, posibles tratamientos. Se revisó la literatura científica disponible digitalmente, incluyendo libros, revistas, informes, tesis, guías prácticas, etc. Los resultados incluyen el desarrollo de conceptos, definiciones, causas, factores de riesgo, posibles complicaciones, diagnóstico y tratamiento.
Programa colaborativo de educación basado en los ODS; 2: hambre cero, 3: salud y bienestar y 4: educación de calidad; para estudiantes de educación superior y estudiantes de centros de educación básica la parroquia de Tumbaco, 2022
Authors:   Universidad de las Fuerzas Armadas, Armas-Vega Fernando Vinicio , Landázuri Abarca Pablo Abarca ,   Universidad de las Fuerzas Armadas, Cuenca-González Jennifer Katherine ,   Universidad UTE, Tipán Lema Miguel Alfonso ,   Universidad de las Fuerzas Armadas, Posso-Machado María Teresa ,   Universidad de Salamanca
Published: September 2023

Ecuador ha prestado mucha atención al cumplimiento de los Objetivos de Desarrollo Sostenible (ODS). Para los países que han decidido cumplir estos objetivos se les ha presentado como un verdadero desafío, donde el principal actor es el gobierno quien por medio de la generación de políticas establece directrices tanto para la sociedad privada y la sociedad civil, quienes deben tener una participación activa en la consecución de cada una de las metas propuestas. El instrumento clave promovido por la UNESCO es la educación, por medio de esta se pretende alcanzar el desarrollo sostenible y lograr los ODS. En este orden de ideas, nace la idea de generar un programa colaborativo de educación complementaria basado en los ODS (2: hambre cero, 3: salud y bienestar y 4: educación de calidad) para la parroquia de Tumbaco. Se plantea un programa de trabajo colaborativo, donde las instituciones de educación superior por medio de sus estudiantes realicen vinculaciones con la comunidad por medio de capacitaciones a los estudiantes de educación básica y los padres de familia. Estos talleres o capacitaciones se enfocarán en tres problemas que aquejan a la comunidad educativa pública urbano marginal de la parroquia de Tumbaco donde se ha podido evidenciar la perdida de espacios educativos destinados a la agricultura, manejo de la tierra y los productos, también el bajo acceso a educación relacionada a salud oral básica y preventiva, y, el acceso a conocimientos sobre nutrición adecuada y balanceada. Cada uno de los talleres serán elaborados en la propuesta por estudiantes de las facultades de Agronomía, Agroindustrias, Odontología y Nutrición de las universidades públicas. La característica principal de la propuesta diseñada es: las charlas por personal capacitado y con material didáctico, con aplicación de talleres prácticos que se podrán poner en práctica. Se tiene planificado presentar la propuesta al Gobierno Autónomo Descentralizado de la Parroquia de Tumbaco a fin de que pueda ejecutarse y se asigne los recursos necesarios para su implementación.
Company Fair Valuation Considering Esg Factor (Case Study: Pt Pertamina Geothermal Energy, Tbk)
Authors: Yusmar Qiva Chandra Mahaputera Meizon , Sumirat Erman , Sudrajad Oktofa Yudha
Published: September 2023

The increments of environmental, social, and governance-based investments have been seen recently by institutions or retail investors.  The growth has increased rapidly since 2012.  Some research gives a positive correlation between the ESG factor represented by ESG rating and company performance. PT Pertamina Geothermal Energy, Tbk. (PGEO), IPO on 24th February 2023 has outstanding ESG performance.  It was audited by Sustainable Fitch and got the highest second rank, 77 out of 100 points.  Not only is it exceptional ESG performance, but it also has excellent business performance.  PGEO started its journey of geothermal utilization in 1974, upon discovering 70 geothermal areas in Indonesia as a sub-business of PT Pertamina EP.  PGEO was established in 2006 to continue the efforts to produce clean and environmentally friendly energy, and as of now, it has contributed 82% of the installed geothermal energy capacity in Indonesia.  It has the world’s most extensive geothermal installed capacity by December 2021 and promises to expand even more significantly in its prospectus.  Investors should consider their value rather than positive sentiment as an investment decision.  Then, this study determines whether the PGEO price is undervalued or overvalued considering their project expansion and ESG factor.  This study utilizes secondary data from prospectuses, financial statements, annual reports, sustainability reports, company-published documents, and data from IDX.co.id and stockbit.com.  The data was gathered and processed to understand the need to expand, analyze its financial performance, and value the company.  The author considers company ESG performance to develop financial projections.  To fulfill company promises in expansion and stay sustained by adding more production, injection, and startup wells, it needs 1.588.612.527 USD using ESG-based financing.  The historical financial performance of PGEO is quite good, but the investor should be careful about its liquidity since the current liability is more significant than its current asset.  Based on the calculation of absolute valuation using discounted cash flow, the value of each share of PGEO is Rp12.686,00, which is undervalued, and its IPO price is Rp875,00.  Based on relative valuation using PER to its peers and average industry, PGEO’s price is overvalued.  The PGEO price that pars with the industry average is Rp490,00.  The author can determine the fundamental value of PGEO.
HSSE (Health, Safety, Security, and Environment) Knowledge Program Prioritization Using Kepner-Tregoe Model in PT. Pertamina EP Regional 2 Zone 7
Authors: Sarjono Putro Utomo , Brihaspati I Putu Aris
Published: September 2023

PT. Pertamina EP Regional 2 Zone 7 is an upstream oil and gas company that conducts high-risk activities. Although various HSSE knowledge programs have already been implemented, there are an average of 9 incident cases each year during 2018-2022, and this is not in accordance with the company’s target of zero incidents each year. Based on root cause analysis, this is because the HSSE knowledge program that was carried out did not focus on specific primary causes of an incident. To help solve the issue, this research will analyze the prioritization of HSSE knowledge program that are relevant with specific primary causes of incident data in PT. Pertamina EP Regional 2 Zone 7. The prioritization of the HSSE knowledge program is started by determining the relevant HSSE knowledge program for a specific primary cause based on company procedure, PHE-SCAT, and focus group discussion. Then the prioritization will be based on related literature, Focus Group Discussion, and Kepner-Tregoe SMART Decision Analysis. Last is the implementation of a prioritized HSSE knowledge program that will be based on SWOT analysis and Focus Group Discussion. With this research, prioritization of PT Pertamina EP Regional 2 Zone 7 HSSE knowledge programs that are more focused and relevant to the primary causes of an incident can be determined so that employees’ HSSE understanding can be further improved to address the primary causes of incidents and zero incident target can be achieved.
Synthesis of NiO/TiO₂ Binary Nano Composite for the Enhancement of Gas Sensing Properties
Authors: KS Bhargavi , Bose Anindita , CS Naveen
Published: September 2023

The rapid development of electronic devices used in detecting noxious gases has made gas sensors more and more important. The semiconducting metal oxides’ ability to detect gases is a result of their reactions with the gases in the environment, which change the semiconductor’s resistance. In this study, a composite metal oxide material made of NiO and TiO2 with different doping concentrations of (1, 3, 5, 7) is synthesized using the sol-gel process. A binary compound with excellent crystallization is obtained post 500° calcination. SEM, XRD and FTIR were used to evaluate the morphological fluctuations and the phase identification of NiO/TiO2 nano composite. The butane gas is found to respond well in the concentration ranges of 500 to 3000 ppm, respectively, at temperatures 373 to 573 K as well as at ambient temperature.
How does the performance of SMTEs relate to perceptions of tourists: A case of the Eastern Cape Province
Authors:   Faculty of Management Sciences, Butterworth, Walter Sisulu University, Mduba B. Nguza-
Published: September 2023

The study aimed to determine perceptions of tourists towards the performance of Small and Medium-sized Tourism Enterprises (SMTEs) in the Eastern Cape Province. Eastern Cape Province is a tourist attraction area with several tourists from various countries visiting it. The study used a quantitative research approach. The study participants comprised 99 tourists who visited the province in which convenience sampling was employed. The empirical data was gathered using a semi-structured questionnaire distributed to all participants. The quantitative data was analysed using SPSS, in which descriptive statistics and regression analysis (multiple and logistic) were undertaken. Tourists indicated that SMTEs had poor infrastructure to access accommodation facilities, and the location of the facility, and service provided varied from one business owner to another. It is recommended that there must be training of the SMTEs in various aspects such as business planning, financial management, and efficient and effective operations of the business to improve their performance for profit and sustainability. Small business owners should apply and strengthen intuitive competitive intelligence practices for identifying clients, suppliers, and competitors as well as trying to outperform their rivals. The local government, through its different units and departments, must promote the tourism industry by providing full support to enhance the economic growth of the province. The Government should improve the road and technological infrastructure to ease access. In addition, the study should be replicated in other provinces to compare the results and learn from best practices in the tourism industry specifically in the accommodation sphere.
Insecurity and political uncertainty: Factors that Influence the Fall of Foreign Direct Investment in Mexico
Authors:   Universidad Popular Autónoma del Estado de Puebla, Mexico, Social Sciences School, Botello Juan Carlos , Davila Martin ,   Universidad Popular Autónoma del Estado de Puebla, Mexico, Social Sciences School
Published: September 2023

One of the fundamental aspects of any government is to have a national development plan that establishes the guidelines that will guide the destiny of the nation. In the case of Mexico, each six-year presidential term has a national development plan that may or may not have continuity, where one of its main objectives is economic growth. The attraction of foreign direct investment is one of the pillars of economic growth, however, it can be affected by various national and international factors. This research analyzes the behavior of foreign direct investment during four presidential terms in Mexico from 1999 to date. The first twelve years were governed by the national action party (PAN, right wing political party), from 2012 to 2018 by the institutional revolutionary party (PRI, center-right political party) and from 2019 to date by the MORENA political party (left wing political party). The methodology applied for this research was an autoregressive process of order one. We highlight that the arrival to the presidency by the PAN in the year 2000 brought large flows of foreign capital during it´s six-year term, however, during the period from 2006 to 2012 also governed by the PAN there is a decrease in the attraction of FDI of 27% in relation to the previous period. Likewise, a 16% drop in FDI is also observed during the period from 2012 to 2018 governed by the PRI and a drop of almost 5% from 2019 to date, a period governed by the political party MORENA. As a conclusion, we can argue that the drop in FDI in the period studied can be attributed to various factors such as organized crime as well as the distrust of investors derived from the arrival of a leftist political party to the government.
Cultural elements for small agribusiness entrepreneurship in rural contexts
Authors:   Faculty of Commerce and Administration, Entrepreneurship Rapid Incubator, Walter Sisulu University, South Africa, Lose Thobekani
Published: September 2023

With high unemployment rates in South Africa, research into agribusiness entrepreneurship has become relevant. Despite their job creation dimension, agribusinesses are essential for realizing food security in both rural and urban contexts. The study aimed to explore the question: How do cultural elements affect small agribusiness entrepreneurship in rural areas? This question was prudent owing to the restrictions to open business that arose from the Covid-19 induced lockdowns and restricted movements. A rural context was the basis for the study taking note that in most rural areas in Africa, agricultural activity forms the backbone of socioeconomic life. The study followed the qualitative research approach based on the case study design of a selected rural community. The actual data collection method was based on two focus group discussions of the cultural elements that affect agribusiness entrepreneurship among members of the rural community. The findings show that culture is a strong determent of success agribusiness entrepreneurship in rural areas. Evidence collected pointed that the history of a community, family backgrounds as well as the external environment influences its culture which then affects agribusiness entrepreneurship in rural environments. These shape the beliefs, values, behaviour and values of a community. The apartheid era instilled psychological inhibitions such as the rejection of self-identities and the belief that self-employment is not possible among Blacks. It emerged that families influence the orientations of respondents especially through tales, stories and shared totems. The study shows that the external environment and its factors such as globalisation, technology and economic development also influence values, beliefs and agri-entrepreneurship behaviour.
The management control processes – are these mandatory for churches as not-for-profit-organisations and social enterprises?
Authors:   Department of Business Management, University of South Africa, Boya Kgaugelo Sammy , Chiloane Germinah Evelyn ,   Department of Business Management, University of South Africa
Published: September 2023

Accountability has been one of the eroding virtues across organisations. As such, the credibility of those involved in managing such organisations is often questioned by society. In corporate sector, a lot has been alluded to in terms poor governance principles. However, other unassuming institutions such as NPOs in general, and churches in particular, have also been indicted. This paper explored the necessity and ways in which accountability can be heightened in NPOs and church settings. A qualitative research methodology in a form of interviews occurred where church managers were participants. A total of 26 church managers were interviewed and data subsequently analysed through the use of thematic analysis and the Atlas ti software. The strategic management control processes of churches were analysed for their prowess and necessities. A strategic management control process is further proposed as a tool to curb lack of accountability in church settings. This is as extension of contributions in terms of both agency and management theories in both NPOs and churches.
Evaluating the effectiveness of personnel selection and management strategies in Georgia
Authors:   Ivane Javakhishvili State University, Tbilisi, Georgia, Khuphenia Kristina
Published: September 2023

Personnel management refers to the development and use of such an organizational system that will contribute to the full disclosure of people's characteristics and capabilities and effective employment in the direction of achieving the organization's goals. This system includes the entire system of personnel selection, distribution and employment. In order for the organization to successfully achieve its goals, it is not enough to solve organizational, technical, resource issues and attract qualified personnel; Along with all this, it is necessary to organize the work process in such a way that every worker shows effort and interest in achieving the set goals. All this leads to the demand for qualified personnel who provide production and development of products and services. Human resource management includes the measures that the manager applies to attract and retain employees in the organization, to ensure their effective work and their fulfillment of organizational goals. The manager is responsible for staffing, developing, protecting and using the resources that are necessary for effective work. Human resources include all members of the organization from the top manager to the lowest ranking employee. An experienced manager knows how important human resources are, he actively works to develop and effectively use the organization's human resources. The main purpose of the research is to find out how much planning of personnel management is done in the organizations operating in Georgia, the development of strategies for working with personnel, the creation and formation of the organizational environment of companies, to highlight the problems and perspectives of personnel management, to develop a system of personnel evaluation indicators, personnel differentiation and evaluation-analysis, which will guarantee that the efficiency of the organization's work will be significantly expanded, human resources will be more mobilized and labor-oriented; The scientific originality of the paper is: - the conditions for the innovative development of the modern human resources management systems of the organization are determined. - the overseas experience of working with the personnel reserve in the organization as a management innovation is analyzed.
A conceptual analysis of Quality of Work Life (QWL): Before and After Covid 19
Authors:   University of Technology, Mauritius, Bhiwajee S D Lukea , Jaffur N M ,   Open University, Mauritius
Published: September 2023

QWL describes how individuals are with their jobs. It is a relatively recent term since in previous centuries the jobs available to individuals were often predetermined by the occupation of their parents. QWL implies doing a job one appreciates, doing it well, and being suitably rewarded for one’s efforts. QWL in a job further implies enthusiasm and happiness within the work one is performing. While the QWL concept was first brought forward and gained considerable importance as from the 1960’s, the parameters through which it is measured kept changing with changes in prevailing business and socio-economic conditions. (See Nanjundewsar swamy and Sandhya, 2016) From the 1980’s the world faced radical changes in business with the emergence of globalization, information technology, world business competitiveness, and scarcity of natural resources. While the business community was still grappling with these changes, they were made to face with yet an unprecedented circumstance of a pandemic. The new normal which had to be adopted lasted for nearly two years and also had an unprecedented impact on the labour force worldwide, forcing all organisations to employ “new ways of working”. Such drastic changes in the world of work changed the perception of businesses, employers and also workers who, by that time, had developed new perceptions about work, work conditions and thus eventually, QWL. In the light of the above, we attempt to scrutinise extant literature on QWL from the year 2000 and try to showcase its evolution as a multi-dimensional dynamic construct. After thorough analysis of existing literature, we discuss the various parameters which influence QWL and argue whether there has been any change in the parameters influencing QWL before and after the Covid 19 pandemic.
Tax treatment of collective investment scheme portfolios in South Africa: Assessing implications and alternative solutions
Authors:   College of Accounting, University of Cape Town, South Africa, Carpenter Riley , Kietzmann Dean ,   Independent Researcher, South Africa, Johnson Tracy ,   Department of Finance and Tax, University of Cape Town, South Africa
Published: September 2023

The Collective Investment Scheme (CIS) industry plays a significant role in South Africa's savings and economic landscape, with substantial growth and assets under management in recent years. However, the tax treatment of CIS portfolios has become a subject of concern, as incorrect approaches could lead to substantial revenue losses for the fiscus. This study examines the proposed amendment to section 25BA put forward in the 2018 Draft Taxation Laws Amendment Bill, which aims to introduce a new tax treatment for the proceeds of sales of financial instruments held by CIS portfolios for less than 12 months. Through a comprehensive analysis of the proposed amendment, this study explores the potential implications and challenges that may arise if the amendment is implemented. It also investigates the common law principles in South African case law regarding capital and revenue determination and assesses their applicability to CIS managers and portfolios. By doing so, the study highlights the need for clarity and consistency in tax methodology to ensure fair treatment within the CIS industry. In response to the identified issues, the study proposes alternative solutions that align with existing legislative frameworks and uphold precedents set by case law. These alternative solutions aim to promote tax compliance, transparency, and efficiency within the CIS industry, while avoiding the potential drawbacks associated with the proposed amendment. The findings of this study contribute to the ongoing discourse surrounding tax and provide valuable insights for policymakers, regulators, and stakeholders within the CIS industry. By critically examining the Proposed Amendment, analysing its implications, and offering alternative solutions, this research contributes to a better understanding of the complexities surrounding tax treatment in the CIS industry and facilitates informed decision-making.
A Case Study of student’s and instructor perception of the Transformation of the educational field through the use of artificial intelligence
Authors:   Campbellsville University, Campbellsville, KY, Billy Iris , Anush Hannah ,   Campbellsville University, Campbellsville, KY
Published: September 2023

Artificial intelligence (AI) approaches offer effective support for online learning and teaching, including personalizing learning for students, automation for instructors’ routine tasks, and fueling personalized appraisals of students. However, while the opportunities for AI are promising, the impact of AI systems on the culture of expectations and interactions between students and instructors are still vague. In online learning, learner–instructor interaction has a profound impact on students’ satisfaction and learning outcomes. Therefore, identifying how students and instructors perceive the impact of AI systems on their interaction is important to identify any gaps, challenges, or barriers preventing AI systems from achieving their intended potential and risking the safety of these interactions. For the purposes of this research paper and to address this need we will conduct interviews with 10 graduate online students and 2 instructors on their perception of AI in online learning.
Impact of transformational leadership on employee motivation and performance in supply chain management
Authors:   Regent College London, UK, Singh Gurvinder , Menon Flomny ,   Regent College London, UK
Published: September 2023

The study aimed to investigate transformational leadership’s influences on employee performance and motivation in supply chain management (SCM). Considering the effectiveness of transformational leadership traits in motivating subordinates in every organization, the purpose of the current research was to criticize how transformational leadership facilitates motivating employees in supply chain workplaces. A mixed approach methodology based on qualitative-interpretive and quantitative-positivism research design was chosen to gather data from the participant’s group. A randomly selected sample of 12 top, middle and bottom-level managers from supply chain organisations was chosen as the participants for the qualitative open-ended in-depth interviews and the quantitative survey-based questionnaires. Interview findings were analysed using thematic analysis. On the other side, statistical analysis of the survey findings reported the impacts of transformational leadership on enhanced employee productivity, employee motivation, employee turnover and supply chain management business. The study found that all the transformational leadership characteristics are necessary to motivate alongside improving operational efficiency among the employees in a supply chain workplace. Overall results concluded that with their Intellectual simulation, Idealised Influence, Inspirational Motivation, Individualized consideration, Contingent Reward, and Expectation Management. transformational leaders and managers ensure employees are motivated to pursue agility and overall performance of supply chain management is improved via brand position in the market. In terms of practical implications, the study recommended that SCM organisations need optimized procurement and allocation of resources at different processes to leverage on impacts of transformational leadership.
The impact of human resource management practices on employee intention to leave: An empirical study among NGOs in Egypt
Authors:   ESLSCA University, Egypt, Mohamed Atef Eid Mahmoud , Aboul-Ela Ghadeer Mohamed Badr Eldin ,   Faculty of Commerce and Business Administrative- Future University in Egypt
Published: September 2023

To survive in this very dynamic business environment, organizations including NGOs have to develop, adapt, and react to new challenges. Besides, Egypt aims to achieve and sustain development; NGOs play a critical role in achieving this goal. It is critical for NGOs to create contemporary HRM practices to enhance their employee’s involvement in business activities, thereby, achieving the organization’s strategic goals. The purpose of this research is to explore the impact of HRM practices on employee intention to leave. This research employs a quantitative methodology. Using non-probabilistic convenience sample techniques of 388 employees from the NGO organizations sector to test hypotheses using appropriate statistical techniques. The results of this research indicate that HRM practices significantly and negatively impact employees’ intention to leave.
An overview on employee innovation behavior
Authors:   Lecturer of Human Resource Management, Faculty of Commerce and Business, Administration, Future University in Egypt (FUE), Shaalan Lara Ayman Abou Bakr , Elsaid Abdel Moniem ,   Professor of Human Resource Management, Faculty of Commerce, Ain Shams University, Egypt, Aboul-Ela Ghadeer Mohamed Badr ElDin ,   Professor of Human Resource Management, Faculty of Commerce and Business, Administration, Future University in Egypt (FUE), Egypt
Published: September 2023

Purpose: This article presents a review of recent research on factors that influence employee innovation behavior at the workplace. From the review of existing studies, this paper defines the concept of employee innovation behavior, explaining why these behaviors are so important for organizations and discusses the determinants of innovation behavior. Design/Methodology, based on a literature search on 15 peer-reviewed journals published during the period 2014-2021 and other relevant materials, it summarizes and discusses individual characteristics, employee competency and organizational level factors that have been found to influence innovativeness in organizations. Conclusion: Innovation has been recognized as one of the main strategies for organizations to remain competitive in today’s competitive economy. Employees’ innovation behavior is the key driver for organizational-wide innovation. Innovation behavior is the production of usable products, processes, or services originating from identifying problems to generating ideas. From the review of existing studies, this paper defines the concept of employee innovation behavior, explaining why these behaviors are so important for organizations and discusses the determinants of innovation behavior.
Exploitative leadership effect on employee well-being in the Egyptian dairy industry
Authors:   Future University in Egypt, Egypt, Srour Christine Karmy GadElKarim , Ahmed Laila Sameh Rabie Mohammed ,   Future University in Egypt, Egypt, Mohammed Nada Magdy Elsaied ,   Future University in Egypt, Egypt, Barakat Nour Ashraf Abdelkhalek ,   Future University in Egypt, Egypt, Farrag Sandra Saeed Abdelfattah Mahmoud ,   Future University in Egypt, Egypt
Published: September 2023

The purpose of this study is to shed light on how exploitative leadership impacts employee well-being. Studying the effect of exploitative leadership on employee well-being helps researchers and organizations understand the harmful consequences of poor leadership practices on staff members' mental and physical health. The research focuses on the Egyptian dairy industry, which is a substantial contributor to the country's economy. A sample of 353 employees are randomly chosen in Dina Farms and Juhayna owing to their dominance in Egypt's dairy business. Structural Equation Modelling (SEM) is used to investigate the impact of variables on each other. Based on the statistical analysis, exploitative leadership, and employee well-being have a negative significant relationship. Therefore, it is recommended that managers should follow a few approaches to eliminate this type of behavior such as developing clear policies and procedures, encouraging better communications with continuous feedback, and creating a supportive work environment that values the well-being of its employees.
The Impact of Sustainability on the Consumer’s Purchase Intention
Authors:   Faculty of Commerce and Business Administration, Future University in Egypt, Egypt, Sakr Alaa Ahmed , Shaban Aisha Mohammed ,   Faculty of Commerce and Business Administration, Future University in Egypt, Egypt, Mohamed Yara Walid ,   Faculty of Commerce and Business Administration, Future University in Egypt, Egypt, Abdelraouf Farha Yasser ,   Faculty of Commerce and Business Administration, Future University in Egypt, Egypt, Shaarawy Noha El ,   Faculty of Commerce and Business Administration, Future University in Egypt, Egypt, Ashoush Norhan ,   Faculty of Commerce and Business Administration, Future University in Egypt, Egypt
Published: September 2023

Sustainability means intersecting our own needs without negotiating the ability of future generations to meet their own needs. In addition to natural resources, we also want social and economic resources. Sustainability is not just green politics. Sustainability is the progression of living within the limits of existing, natural, physical, and social resources in ways that allow the living organizations in which humans are fixed to thrive in endlessness. Purchase intention refers to a customer's willingness to purchase a specific good or service. The dependent variable, purchase intention, is influenced by both internal and external variables. An indicator of a respondent's attitude towards making a purchase or using a service is their purchase intention. The research goals are to test the impact of sustainability on consumers’ purchase intention. By applying it on mineral water consumers to test this impact. Data were collected through a structured questionnaire of 25 questions and answered by 138 respondents. Data were analyzed through reliability analysis, normality test and correlation test. The research summary indicates that there is a direct relationship between sustainability and purchase intention. It also indicates that there is a positive impact of sustainability on purchase intention.
The glass ceiling phenomenon: A review of literature and a theoretical perspective
Authors:   Future University in Egypt, Mohamed Farida , Elsaid Abdel Moniem M.K. ,   Ain Shams University, Ela Ghadeer Mohamed Badr ElDin Aboul ,   Future University in Egypt
Published: September 2023

It is challenging for a woman to obtain a worthy platform for herself in a patriarchal culture with values that are primarily male dominated. As a result, gender issues have gained significant attention in the field of management studies. The glass ceiling phenomenon that prevails in businesses is one of these salient gender issues. This research reviews many papers on the glass-ceiling effect and groups them into one of the following four categories: (i) Proof of the "glass ceiling" occurrence. (ii) The origins of the glass ceiling; (iii) the effects of having a glass ceiling; and (iv) what happens when a glass ceiling breaks (iv) Strategies for breaking the glass ceiling at work. This research makes a significant contribution to the quantity of knowledge already available on the glass-ceiling issue, and it will also assist future researchers in streamlining their research directions.