bluuebunny/crossref_metadata_2025 huggingface dataset:
PENGARUH MANAJEMEN MUTU DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT INAP DI RSUD KABUPATEN KARANGANYAR
Authors: Sutopo Eko , Sudarwati Sudarwati , Istiqomah Istiqomah
Published: April 2020

The purpose of this study was to find out: the effect of service quality, reliability, responsiveness, and empathy both jointly and partially on the satisfaction of inpatients in the Karanganyar District Hospital. Judging from the type or type, this research is explanatory research (explanation). The population in this study were 1006 patients hospitalized in Karanganyar Hospital. As a sample 100 people were taken using proportional random sampling technique. The data collection technique used is by questionnaire method, documentation and literature study. The data analysis technique in this study is the classic assumption test, multiple linear regression analysis, t test, F test and coefficient of determination. Based on the results of the tests that have been carried out it can be concluded as follows: (1) There is a positive and significant effect simultaneously management of quality, reliability, responsiveness, and empathy on the satisfaction of inpatients in Karanganyar District Hospital. (2) There is a positive and significant effect of partial quality management on the satisfaction of inpatients in the RSUD. (3) There is a positive and significant partial effect of reliability on the satisfaction of inpatients in the RSUD. (4) There is a positive and significant influence partially on responsiveness to the satisfaction of inpatients in the RSUD. (5) There is a positive and significant partial effect of empathy on the satisfaction of inpatients in the RSUD.

Keywords: quality management, reliability, responsiveness, empathy, patient satisfaction
PENGARUH DISIPLIN KERJA DAN STRES KERJA TERHADAP KINERJA KARYAWAN MELALUI MEDIASI KEPUASAN KERJA PADA KARYAWAN INDOMOBIL NISSAN-DATSUN SOLOBARU
Authors: Filliantoni Bryan , Hartono Sri , Sudarwati Sudarwati
Published: April 2020

The study aims to analyze and prove the hypothesis regarding the effect of work discipline and work stress on employee performance through mediating job satisfaction. Case studies were carried out on Indomobil Nissan-Datsun Solobaru employees. Sampling uses census sampling techniques. All respondent populations were sampled with 55 people. Data analysis technique using PLS with WarpPLS 6.0 program. The findings of this study, namely work discipline and work stress have a significant influence on the positive direction of job satisfaction. Job stress and job satisfaction have a significant effect on the positive direction of employee performance. Work discipline does not have a significant effect on employee performance. Job satisfaction is able to be a mediator variable in perfect influence of work discipline on employee performance. Job satisfaction is able to become a variable mediator partially the influence of work stress on employee performance.

Keywords: work discipline, work stress, job satisfication and employee performance.
ANALISIS KINERJA KEUANGAN PADA PERUSAHAAN PT MUSTIKA RATU TBK. BERDASARKAN ANALISIS RASIO LIKUIDITAS, SOLVABILITAS, DAN RENTABILITAS
Authors: Nurati Asih , Burhanudin Burhanudin , Damayanti Ratna
Published: April 2020

This study is intended to determine the financial performance of PT Mustika Ratu Tbk. by analyzing financial data through financial ratios of liquidity, solvency and profitability. The data analyzed are company financial statements which include Balance Sheet, Profit / Loss, Cash Flow PT Mustika Ratu Tbk. 2015 to 2017. This research is a quantitative research, processed data, namely financial report data of PT Mustika Ratu Tbk. taken through data on the Indonesia Stock Exchange. Financial data taken is annual reports from 2015 to 2017. Analysis of this data uses liquidity ratios, solvency ratios, profitability ratios.
PENINGKATAN KINERJA PEGAWAI DITINJAU DARI KOMPETENSI, INSENTIF DAN DISIPLIN DI BALAI PENGELOLAAN SUMBER DAYA AIR BENGAWAN SOLO
Authors: Amini Siti , Widayanti Rochmi , Damayanti Ratna
Published: April 2020

The research aims to find out and describe the influence of either simultaneously or partial competence, incentive and dicipline to employees performance in Balai PSDA Bengawan Solo. This research using quantitative descriptive research. The population was all employees at Balai PSDA Bengawan Solo totaled 77. The number of samples is 77 respondents. Sampling method using sensus sampling. The questionnaire used for data retrieval. Data analysis technique used was statistic analysis. This F test results the competence, incentive and dicipline simultaneously and significant effect on employees performance in Balai PSDA Bengawan Solo. The t-test results showed that the competence influential positive and significant effect against the employees performance in Balai PSDA Bengawan Solo. Incentive influential positive and significant effect against the employees performance in Balai PSDA Bengawan Solo. Regression multiple linier model in this research is Y = 0,142 + 0,586XK + 0,199XI + 0,227XD + e.

Keywords: Employees Performance, Competence, Incentive, Dicipline
ANALISIS PENERAPAN GOOD CORPORATE GOVERNANCE TERHADAP KINERJA KEUANGAN PADA PERUSAHAAN PERBANKAN YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2014-2017
Authors: Saputri Nadya Ayu , Widayanti Rochmi , Damayanti Ratna
Published: April 2020

The purpose of the study was to analyze the effect of the application of good corporate governance, which was governed by the board of commissioners, board of directors, audit committee and institutional ownership of financial performance which was interpreted by the return on asset ratio in banking companies on the Indonesia Stock Exchange for the period 2014-2017.

The total population is 43 companies, using purpose sampling techniques obtained by a sample of 25 companies. While the analysis technique used is multiple linear regression. The results show that only the audit committee that has no significant effect, the board of commissioners has a significant negative effect on the board of directors and institutional ownership has a significant positive effect on financial performance. Other results show that simultaneous application of good corporate governance has a significant influence on financial performance.

Keyword: good corporate governance, financial performance.
Analisis Keputusan Pembelian Konsumen Ditinjau dari Kualitas Produk Lokasi dan Promosi Terhadap Busana Batik di Pusat Grosir Solo
Authors: Putri Deviana , Burhanuddin Burhanuddin , Damayanti Ratna
Published: April 2020

This study aims to prove and know the quality of products, locations and promotions simultaneously or partially towards the decision to purchase batik clothing.

This type of research is a quantitative descriptive study, the population of this study is that all consumers who have bought batik clothing in PGS are infinite in number and the sampling method uses purposive sampling technique. The sample used was 100 respondents. The analytical method used is the method of multiple linear regression analysis. The method of data collection is by distributing questionnaires or questionnaires.

The results showed that the F test of product quality, location and promotion had a simultaneous and significant effect on purchasing decisions on batik clothing products at PGS, while the results of the t test showed that product quality had a positive and significant effect on purchasing decisions on batik clothing products at PGS, locations not influential and not significant towards purchasing decisions, promotion of influential products has a positive and significant effect on purchasing decisions on batik clothing products at PGS. The results of the coefficient of determination show that the independent variable (X) product quality, location and promotion has an influence of 35.4% on the dependent variable (Y) purchasing decisions on batik clothing products at PGS. The most influential variable is product quality.

Keywords: purchasing decisions, product quality, location, promotion
ANALISIS CITRA NEREK, POSITIONING PRODUK DAN LIFESTYLE TERHADAP KEPUTUSAN PEMBELIAN PADA TOKO BAJU THE EXECUTIVE DI SOLO PARAGON MALL
Authors: Hanggraini Fitrysia , Aryati Ida , Widayanti Rochmi
Published: April 2020

The goal of this study is the quality of brand image, positioning product, products, and lifestyle locations for clothing store the executive di solo paragon mall. The population in this study were consumers who bought products from The Executive at Solo Paragon Mall. The sampling technique uses accidental sampling, ie sampling is done by giving a questionnaire to get a sample based on the users of the product from The Executive who were met at the time of the research, which was taken from the research area. The data analysis method used in this study is descriptive statistics all analysis and regression analysis. Descriptive statistics of all analyzes, all interpretations, data obtained, and results of data processing carried out, carried out with explanations, explanations, and explanations. Regression analysis includes validity and reliability testing, classic assumption test, multiple regression analysis, determination test, t test, and l test. The results of the F test show that brand image, product positioning, and lifestyle have a simultaneous effect on purchasing decisions at the executive clothing store at the paragon mall solo. Brand image has a positive effect on purchasing decisions at the executive clothing store at Paragon Mall. Positioning products have a positive effect on purchasing decisions at the executive clothing store in Paragon. Lifestyle has a positive effect on purchasing decisions at the executive clothing store in Paragon. The results of the coefficient of determination of the results of analysis of multiple linear calculations can be seen that the number of adjustments R2 obtained is 0,63,2 or 63,2%. This shows that brand image, product positioning, and lifestyle have an influence on purchasing decisions in the executive store at the paragon mall solo.
ANALISIS PENGARUH JUMLAH KREDIT, LOAN TO ASSET RATIO (LAR), DAN LOAN TO DEPOSIT RATIO (LDR) TERHADAP NON-PERFORMING LOAN DI PT BANK RAKYAT INDONESIA (PERSERO) Tbk CABANG WONOGIRI TAHUN 2018
Authors: Nugraha Yuan Sasmita , AY Burhanudin , Damayanti Ratna
Published: April 2020

This study aims to determine the effect of the amount of credit, LAR, and LDR on Non-Performing Loans at PT Bank Rakyat Indonesia (Persero) Tbk Wonogiri. This study used quantitative research methods. The data sources used in this study are secondary data, namely the financial statements of PT Bank Rakyat Indonesia (Persero) Tbk, the Wonogiri Branch Office in 2018. Data collection methods in this research were documentation and literature studies. This study used classical assumption test techniques, multiple linear regression analysis, and hypothesis testing (t test, f test, coefficient of determination). The results of data analysis are: The amount of credit has a positive and significant affect on the NPL, Loan To Asset Ratio (LAR) has negative and significant affect on the Non-Performing Loan (NPL), Loan To Deposit Ratio (LDR) has positive and significant affect on the Non-Performing Loan (NPL).

Keywords: Amount of Credit, LAR, LDR, NPL.
PENGARUH PRICE EARNING RATIO, PRICE TO BOOK VALUE, DAN INFLASI TERHADAP HARGA SAHAM YANG TERINDEKS IDX 30
Authors: Mutiarani Niki Nony , Dewi Riana R , Suhendro Suhendro
Published: April 2020

This study aims to determine how the effect of Price Earning Ratio, Price to Book Value Ratio and Inflation on Indexed Stock Prices Idx 30 in the period 2016-2018. The object in the 2016-2018 research period was a company whose share price was IDX30 Teindeks on the Indonesia Stock Exchange. The population used in this study is 30 company shares and is based on a purposive sampling method that produces a sample of 11 companies. The dependent variable is represented by the stock price index, while the independent variables in this study are Price Earning Ratio, Price to Book Value Ratio and inflation. The research method used is a quantitative method that takes into account the company's market ratios of financial reports obtained from the IDX website and the level of inflation in Indonesia Partially the results of this study indicate that during the 2016-2018 period Price Earning Ratio, Price to Book Value Ratio and inflation do not affect IDX indexed stock prices 30.

Keywords: Stock Prices, Price Earning Ratio, Price To Book Value, Inflation
ANALISIS PEMBELIAN SEPATU SKECHERS DITINJAU DARI PERCEIVED QUALITY, INOVASI PRODUK DAN KELOMPOK REFRENSI DI SOLO SQUARE SOLO
Authors: Tiar Putri Saptaning , Mursito Bambang , Burhanudin Burhanudin
Published: April 2020

Penelitian ini bertujuan guna menganalisis pengaruh dari perceived quality, inovasi produk serta kelompok referensi terhadap keputusan konsumen baik secara bersama-sama dan parsial. Populasi penelitian adalah konsumen sepatu Skechers yang dengan sampel sebanyak 100 responden dengan teknik accidental sampling. Analisis yang digunakan adalah regresi linear berganda. Hasil riset menunjukkan bahwa pembelian sepatu Skechers dipengaruhi oleh perceived quality, inovasi produk dan kelompok refrensi baik secara simultan maupun secara parsial. Hasil Adjusted R2 sebesar 0,446, berarti pengaruh keputusan pembelian sepatu dipengaruhi oleh perceived quality, inovasi produk dan kelompok referensi adalah 44,6% dan sebanyak 55,4% dipengaruhi oleh diluar model misalnya harga, kualitas produk dan citra merek.

Kata kunci : perceived quality, inovasi produk, kelompok referensi, keputusan
ANALISIS KUALITAS PRODUK, DIVERSIFIKASI PRODUK, DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN (STUDI KASUS DI PASAR GEDHE SOLO)
Authors: Ardiansyah Faris , Mursito Bambang , Maryam Siti
Published: April 2020

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas produk, diversifikasi produk dan kualitas pelayanan terhadap loyalitas pelanggan di pasar gedhe solo. Jenis penelitian ini menggunakan metode deskriptif kuantitatif.Populasi dari penelitian ini adalah pelanggan yang sedang berbelanja di Pasar Gedhe Solo dengan Purposiv sampling dengan convenience sampling untuk pengambilan sampelnya.Variabel dependen (Y) dalam penelitian ini adalah loyalitas pelanggan. Variabel independen (X) meliputi Kualitas Produk (X1) Diversifikasi Produk (X2)Kualitas Pelayanan (X3). Metode Analisi data menggunakan regresi linier berganda.Sedangkan untuk program data menggunakan IBM SPSS 21.0 statistik.Hasil analisis menunjukan bahwa terdapat pengaruh secara simultan dan signifikan variabel kualitas produk, diversifikasi produk dan kualitas pelayanan terhadap loyalitas pelanggan.model regresi dalam penelitian ini adalah Y= 67.130+(-0,677)+(-0,211)+(-0,364)+e. Hasil koefisien determinasi menunjukan kualitas produk, diversifikasi produk dan kualitas pelayanan memiliki pengaruh sbesar 50,5 % terhadap loyalitas pelanggan di pasar gedhe solo

Keyword: loyalitas pelanggan, kualitas produk, diversifikasi produk, kualitas pelayanan
ANALISIS KUALITAS PELAYANAN, PENANGANAN KOMPLAIN DAN CITRA RUMAH SAKIT TERHADAP KEPUASAN PENGGUNA KARTU BPJS DI RUMAH SAKIT DR. OEN SURAKARTA
Authors: Tazkiya Fildza Hashifa , Diah PW Ida Aryati , Damayanti Ratna
Published: April 2020

The research aims to identify and explain the effect either simultaneously or partially quality of service, complaint handling and image of the hospital against BPJS card user satisfaction in the hospital Dr. Oen Surakarta. This study uses a quantitative research design. The population is the entire card users BPJS in the hospital Dr. Oen Surakarta whose number is infinite. Samples of 100 respondents by sampling using purposive sampling method. A questionnaire was used for data retrieval. Data analysis techniques in this study using multiple linear regression analysis. The results showed that the F test the quality of service, handling complaints and hospital image simultaneously and significantly affect user satisfaction BPJS card at the hospital Dr. Oen Surakarta. T-test results showed that the quality of services and significant impact on user satisfaction BPJS card. Handling complaints had no effect, and to the satisfaction of BPJS card users. the image of the hospital had no effect, and to the satisfaction of BPJS card users. The coefficient of determination indicates the quality of service, complaint handling and image of the hospital has the effect of 59% of the card user satisfaction BPJS in the hospital Dr. Oen Surakarta.

Keywords: Quality of Service, Complaint Handling, Image Hospital, User Satisfaction BPJS Cards
ANALISIS PENGARUH MOTIVASI KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA APARAT DESA
Authors: Widhianingrum Wahna
Published: April 2020

Masalah dalam penelitian ini adalah berapa besar pengaruh motivasi kerja dan lingkungan kerja terhadap kinerja aparat desa Kaibon. Tujuan dari penelitian ini adalah untuk mengetahui seberapa besar pengaruh motivasi kerja dan lingkungan kerja terhadap kinerja aparat desa Kaibon. Jenis penelitian yang digunakan adalah kuantitatif dengan pendekatan asosiatif. Teknik pengumpulan data melalui observasi, kuesioner dan dokumentasi. Sedangkan teknik analisis statistika yang tepat digunakan yaitu analisis regresi berganda dengan menggunakan 2 variabel penjelas dan 1 variabel respon. Penelitian ini menggunakan dua variabel yaitu: variabel respon berupa kinerja aparat desa (Y) dan variabel penjelas berupa motivasi kerja (X1) dan lingkungan kerja (X2). Adapun jenis dari sumber data, penelitian ini yaitu data primer yaitu data yang diperoleh langsung dari sumber atau tempat dimana penelitian dilakukan. Pada penelitian ini, peneliti menetapkan jumlah sampel sebanyak 55 aparat desa. Penetapan kuota ini berdasarkan pertimbangan jumlah populasi aparat desa yang ada di Kantor Desa Kaibon sebesar 75. Penentuan sampel yang dilakukan adalah sampling jenuh. Data yang diperoleh dengan menggunakan bantuan SPSS 20 (Statistical Product and Service Solutions). Hasil penelitian ini menunjukkan bahwa berdasarkan hasil penelitian yang peneliti lakukan variabel motivasi kerja (X1) dan lingkungan kerja (X2) memberikan pengaruh yang signifikan terhadap varabel kinerja aparat (Y) Desa Kaibon Madiun.

Kata Kunci : Motivasi kerja, Lingkungan Kerja, Kinerja Aparat.
KAJIAN PENGARUH PSIKOLOGIS, SOSIAL DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN DONAT BROWNIES (DONIES) SOLO DI SURAKARTA
Authors: Pertiwi Ika Ratna , Pawenang Supawi , Hadi Solichul
Published: April 2020

Penelitian ini bertujuan untuk mengetahui pengaruh simultan dan parsial faktor psikologis, sosial dan promosi terhadap keputusan pembelian Donat Brownies (DONIES) Solo di Surakarta.

Penelitian ini menggunakan penelitian kuantitatif deskriptif. Populasi dalam penelitian ini merupakan konsumen Donat Brownies (DONIES) Solo yang jumlahnya tidak terhingga. Sampel yang digunakan sebanyak 150 responden dengan menggunakan teknik pengambilan sampel non probability sampling yaitu metode Accidental Sampling. Metode pengumpulan data dengan observasi, wawancara, studi pustaka dan kuesioner. Pengolahan data pada penelitian ini menggunakan teknik analisis regresi linear berganda, uji F, uji t, dan koefisien determinasi (R2) dan menggunakan bantuan program SPSS versi 23.

Hasil penelitian menunjukan bahwa uji F memiliki pengaruh simultan dengan Fhitung > Ftabel (327,345 > 2,67) signifikan 0,000 < 0,05 berarti bahwa variabel faktor psikologis (X1), sosial (X2) dan promosi (X3) secara simultan dan signifikan berpengaruh terhadap variabel keputusan pembelian di Donies Solo. Hasil uji t menunjukan bahwa variabel faktor psikologis memliki thitung > ttabel (5,946 > 1,976) dengan signifikansi 0,000< 0,05 artinya faktor psikologi mempunyai pengaruh signifikan terhadap keputusan pembelian Donies Solo. Variabel sosial memiliki thitung > ttabel (4,915 > 1,976) dengan signifikansi 0,000 < 0,05 artinya faktor sosial mempunyai pengaruh yang signifikan terhadap keputusan pembelian Donies Solo. Variabel promosi memiliki thitung > ttabel (1,933 < 1,976) dengan signifikansi 0,055 < 0,05 artinya promosi berpengaruh tetapi tidak signifikan terhadap keputusan pembelian Donies Solo. Berdasarkan hasil koefisien determinasi (R2) menunjukan variabel faktor psikologis, sosial dan promosi memiliki kontribusi sebesar 86,8% terhadap keputusan pembelian di Donies Solo, sisanya 13,2% menjelaskan variasi lain yang tidak diteliti dalam penelitian ini. Pengaruh yang paling dominan dalam keputusan pembelian Donies Solo adalah variabel faktor psikologis karena memiliki thitung paling besar yaitu 5,946.

Kesimpulan pada penelitian ini terdapat pengaruh simultan dan signifikan faktor psikologis, sosial dan promosi terhadap keputusan pembelian di Donies Solo. Terdapat pengaruh positif dan signifikan variabel psikologis dan sosial, tetapi variabel promosi berpengaruh tapi tidak signifikan terhadap keputusan pembelian Donies Solo. Saran dalam penelitian ini sebaiknya Donies Solo lebih meningkatkan promosinya dari yang sudah ada di sosial media, serta menambah varian promosi yang lain agar konsumen bisa tertarik untuk membeli.
Potensi pariwisata keraton kasunanan surakarta di tinjau dari daya tarik, lokasi dan promosi
Authors: Haryoko Septian , Aryati Ida , Damayanti Ratna
Published: April 2020

The purposeFof thisPstudy aimsPto determinePthe effect of Attraction Data, Location and Promotion of the Tourism Potential of the Surakarta Sultanate Palace. This type ofPresearch is a quantitative description. ThePpopulation inPthis studyIwere visitors to the Surakarta Kasunanan Palace, amounting to 1223 using Purposive Sampling with 100 respondents.0This studyPuses dataPanalysis techniques inNthe formPof multiplePlinear regression tests. ThePresults of this studyKindicate that: (1) There is an influence of Attractiveness on Tourism Potential of Surakarta Palace of Kasunanan which is indicated by the regression5coefficient value of 4.061 and the0significance value is smaller thanPthe levelPof significantG(0,000 0.050), and (3) There is an influence on the Promotion of the Potential Surakarta Palace Keraton Tourism indicatedPby a regressionPcoefficient of 3.249 andPSignificance valuePis smaller thanPthePlevel of significant (0.002
PENGARUH PROMOSI, HARGA DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN MOBIL WULING CONFERO DI SURAKARTA
Authors: Ayesa Rizky Banyu
Published: April 2020

Tujuan penelitian ini adalah: 1) Menganalisis pengaruh promosi, harga, dan brand image secara simultan terhadap keputusan pembelian mobil Wuling Confero. 2) Menganalisis pengaruh pengaruh promosi secara parsial terhadap keputusan pembelian mobil Wuling. 3) Menganalisis pengaruh harga secara parsial terhadap keputusan pembelian mobil Wuling Confero. 4) Menganalisis pengaruh pengaruh brand image secara parsial terhadap keputusan pembelian mobil Wuling Confero.

Analisis data penelitian diperoleh hasil: 1) Analisis regresi linier berganda diperoleh bersamaan: Y = 1,868 + 0,464 X1 + 0,560 X2 + 0,401 X3 + e. Apabila ketiga variabel independen yaitu promosi (X1), harga (X2) dan brand image (X3) bernilai positif, maka keputusan pembelian akan meningkat sebesar 1,868. Apabila X1 ditingkatkan, sedangkan X2 dan X3 tetap, maka keputusan pembelian akan meningkat (berpengaruh positif). Apabila X2 ditingkatkan, sedangkan X1 dan X3 tetap, maka keputusan pembelian akan meningkat. Apabila X3 ditingkatkan, sedangkan X1 dan X2 tetap, maka keputusan pembelian akan meningkat. 2) Analisis uji t dari variabel promosi (X1) diperoleh nilai thitung 2,503 > nilai ttabel 2,021, nilai signifikansi 0,015 < 0,05. promosi berpengaruh positif dan signifikan terhadap keputusan pembelian. Analisis uji t dari variabel harga (X2) diperoleh nilai thitung 3,252 > nilai ttabel 2,021, nilai signifikansi 0,002 < 0,05, harga berpengaruh positif dan signifikan terhadap keputusan pembelian. Analisis uji t dari variabel brand image (X3) diperoleh nilai thitung 2,401 > nilai ttabel 2,021, nilai signifikansi 0,022 < 0,05, brand image berpengaruh positif dan signifikan terhadap keputusan pembelian. 3) Analisis uji F diperoleh Freg = 10,075 > Ftabel = 3,25 nilai signifikansi 0,000 < 0,05, disimpulkan bahwa promosi, harga, dan brand image secara bersama-sama berpengaruh positif dan signifikan terhadap keputusan pembelian. Semakin tinggi promosi, harga, dan brand image maka semakin tinggi pula keputusan pembelian mobil merk Wuling Confero di Surakarta. 4) Analisis uji R2 diperoleh hasil 0,411 yang berarti variabilitas variabel dependen keputusan pembelian dapat dijelaskan oleh variabilitas variabel independen (Promosi, Harga, dan Brand Image) sebesar 41,1% sedangkan sisanya 58,9% dijelaskan variabel lain yang tidak dimasukkan dalam model regresi, antara lain: pelayanan, asuransi, garansi, keamanan, kenyamanan, bonus, dan lain-lain.
Analisis Kualitas Kepemimpinan, Motivasi, dan Pengembangan Karir terhadap Loyalitas Karyawan BPJS Ketenagakerjaan Surkarta
Authors: Purbowati Nia , Istiqomah Istiqomah , Yani Burhanudin Ahmad
Published: April 2020

Penelitian ini bertujuan untuk menganalisis kualitas kepemimpinan, motivasi, dan pengembangan karir terhadap loyalitas karyawan pada BPJS Ketenagakerjaan Surakarta. Dalam penelitian ini menggunakan teknik sampling jenuh, digunakan sampel sebanyak 45 responden karyawan BPJS Ketenagakerjaan Surakarta. Data penelitian ini diperoleh dari kuesioner (primer), study kepustakaan dan wawancara langsung dengan pihak terkait sesuai tujuan penelitian. Teknik analisis menggunakan uji validitas, reliabilitas, asumsi klasik, regresi linier berganda dengan uji hipotesis yakni uji F (simultan), uji t (parsial), dan koefisien determinasi. Hasil penelitian menunjukkan kualitas kepemimpinan, motivasi, dan pengembangan karir secara simultan berpengaruh signifikan terhadap loyalitas karyawan BPJS Ketenagakerjaan Surakarta. Kualitas kepemimpinan secara parsial berpengaruh positif dan signifikan terhadap loyalitas kerja karyawan. Motivasi secara parsial berpengaruh positif dan signifikan terhadap loyalitas karyawan, lalu Pengembangan karir secara parsial berpengaruh positif dan signifikan terhadap loyalitas karyawan.

Kata Kunci : Kualitas Kepemimpinan, Motivasi, Pengembangan Karir, Loyalitas Karyawan
ANALISIS DISIPLIN KERJA, KOMUNIKASI DAN TEAMWORK TERHADAP PRODUKTIVITAS KERJA KARYAWAN PADA BANK TABUNGAN NEGARA (BTN) CABANG SURAKARTA
Authors: Ekawati Nindy Ellese , Yani Burhanudin Ahmad , Pawenang Supawi
Published: April 2020

Tujuan penelitian ini untuk mengetahui pengaruh disiplin kerja, komunikasi dan teamwork terhadap produktivitas kerja karyawan pada Bank Tabungan Negara (BTN) Cabang Surakarta. Jenis penelitian ini adalah kualitatif diskriptif. Penelitian ini dilakukan di Bank Tabungan Negara (BTN) Cabang Surakarta. Jumlah populasi sebanya 104 responden. Sampel yang diambil dalam penelitian ini sebanyak 52karyawan. Pengambilan sampel menggunaan teknik Quota Sampling. Metode analisis menggunakan regresi linier berganda. Hasil penelitian ini menyatakan bahwa hasil uji F menunjukkan disiplin kerja, komunikasi dan teamwork secara simultan berpengaruh signifikan terhadap produtivitas kerja karyawan Bank Tabungan Negara (BTN) Cabang Surakarta. Hasil uji t menunjukkan disiplin kerja secara parsial berpengaruh positif dan signifikan terhadap produktivitas kerja karyawan Bank Tabungan Negara (BTN) Cabang Surakarta. Variabel komunikasi secara parsial berpengaruh positif dan signifikan terhadap produktivitas kerja karyawan Bank Tabungan Negara (BTN) Cabang Surakarta. Variabel teamwork secara parsial berpengaruh positif dan signifikan terhadap produktivitas kerja karyawan Bank Tabungan Negara (BTN) Cabang Surakarta. Disiplin kerja, komunikasi dan teamwork yang baik dapat meningkatkan produktivitas kerja karyawan Bank Tabungan Negara (BTN) Cabang Surakarta.

Kata kunci : disiplin kerja, komuikasi, teamwork, dan produktivitas kerja karyawan.
PENGUKURAN KINERJA KEUANGAN PADA PT. BPR ARTHA SARI SENTOSA PERIODE 2013-2018
Authors: Dewi Rizky Citra , Mursito Bambang , Istiatin Istiatin
Published: April 2020

The aim of this research are to find out and explain how financial performance using rentability ratios, activity ratios, liquidity ratios, and solvency ratios at PT BPR Artha Sari Sentosa for the period 2013 - 2018. Types of data in this study are secondary data, data in the form of finance ratios of PT. BPR Artha Sari Sentosa for the period 2013 - 2018. Data collection techniques used in this research are documentation and literature study. Stages conducted by researchers to analyze the financial performance of PT. BPR Artha Sari Sentosa for the period 2013-2018 by calculating the financial ratios with each model. The results of this research are 1) Overall the rentability ratio of PT. BPR Artha Sari Sentosa is in very good condition, 2) The activity ratio of PT BPR Artha SariSentosa for the period of 2013-2018 is in very good condition, 3) The liquidity ratio in terms of the current ratio, in general, from 2013-2018 PT BPR Artha Sari Sentosa was in a pretty good position, 4) Overall the solvency ratio of PT BPR Artha Sari Sentosa was in very good condition.

Keywords : rentability ratios, activity ratios, liquidity ratios, and solvency ratios.
KEPUTUSAN PEMBELIAN DITINJAU DARI ATMOSFER, KUALITAS PRODUK DAN BRAND IMAGE DI WARUNG APUNG PONDOK ROSO KLATEN
Authors: Rachmawati Laila Agusti , Yani Burhanudin Ahmad , Damayanti Ratna
Published: April 2020

Temuan ini yang bertujuan menganalisis adanya pengaruh atmosfer, kualitas produk, dan brand image kepada keputusan pembelian konsumen di warung apung Pondok Roso Rowo Jombor Klaten. Penelitian ini merupakan penelitian kuantitatif. Semua konsumen di warung apung Rowo Jombor Klaten menjadi populasi dalam penelitian, sampel terambil 100 orang, dengan menggunakan non random sampling melalui purposive sampling. Data penelitan berupa kuesioner dengan skala Likert 1 – 5, dan teknik analisis data memakai regresi linear berganda yang diolah dengan komputer program IBM SPSS 21. Hasil temuan yang didapat : Hasil uji F didapat nilai sig. 0,000, sehingga disimpulkan bahwa keputusan pembelian dapat dipengaruhi oleh atmosfer, kualitas produk serta brand image secara bersamaan. Hasil uji t diperoleh sig. 0,011, sehingga atmosfer secara individual berpengaruh secara signifikan kepada keputusan pembelian konsumen. Dari uji t didapat nilai sig. 0,009, sehingga kualitas produk secara individual secara signifikan mempengaruhi keputusan pembelian konsumen. Dari hasil uji t didapat nilai sig. 0,000, sehingga brand image secara individual mempengaruhi keputusan pembelian konsumen. Model regresi diperoleh nilai koefisien regresi positif, sehingga disimpulkan jika atmosfer, kualitas produk serta brand image ditinggatkan maka akan meningkatkan keputusan pembelian konsumen. Dari uji koefisien determinasi diperoleh nilai Adjusted R Square sebesar 0,409, maka diperoleh kesimpulan kemampuan di dalam variabel atmosfer, kualitas produk serta brand image mempengaruhi variable keputusan pembelian sebesar 40,9 % sisanya 50,1 % dari variabel lain yang tidak digunakan dalam penelitan ini.

Kata kunci : Atmosfer, Kualitas Produk, Brand Image, Keputusan Pembelian.
Kepuasan Pelanggan Gerai Batik Keris di tinjau dari Diferensiasi Produk, Brand Image dan Pelayanan
Authors: Kartikaningtyas Nura Iudita , Kustiyah Eny , Djumali Djumali
Published: April 2020

This study aims to determine customer satisfaction at the Keris Batik Outlet. This type of research is quantitative descriptive. The population in this study used sample 100. Then the researchers used SPSS version 21 with quantitative analysis which included validity and reliability tests, classic assumption tests, multiple linear regression analysis, hypothesis testing with the F test and t test and the coefficient of determination.

Keywords: Customer Satisfaction, Product Differentiation, Brand Image, Service.
LOYALITAS PELANGGAN MELALUI PROGRAM SUBSIDI, COMPLAINT HANDLING DAN CITRA MEREK KORAN KOMPAS PADA PT. POLAMEDIA CIPTA NUSANTARA CABANG SOLO
Authors: Nurcahyati Rinta , Mursito Bambang , Kustiyah Eny
Published: April 2020

This study aims to determine customer loyalty through the subsidy program, complaint handling, and the image of Kompas Newspapers in PT Polamedia Cipta Nusantara. The dependent variable (Y) in this study is customer loyalty. Independent variable (X1) Subsidy program, (X2) Complaint handling, and (X3) Brand image. Methods of data analysis using multiple linear regression. This study used a sample of 100 respondents using simple random sampling techniques. Collecting data using a questionnaire that has passed the validity and reliability test Whereas for data programs using IBM SPSS 21.0 statistics. The analysis shows that there is a simultaneous and probability influence of the subsidy program variables, complaint handling and brand image on customer loyalty.

Keyword: customer loyalty, subsidy programs, complaint handling, brand image
Loyalitas pelanggan terhadap Produk Starbucks ditinjau dari Dimensi Ekuitas Merek (Pada Starbucks di Solo Square Surakarta)
Authors: Kisara Muhammad Rian , Mursito Bambang , Djumali Drs
Published: April 2020

The aim of this research are: to find out the simultaneous and partial influence of brand awareness, brand loyalty, brand association, and quality perception on Starbucks customer loyalty. The sample in this study were 75 Starbucks customers. Data collection techniques in this research were using observation, documentation , and questionnaires.Technical data analysis in this research were using classic assumption test, multiple linier test, ttest, ftest, the coefficients determined. The result of this study showed that there are simultaneous and partial influences of brand awareness, brand loyalty, brand association, and quality perception on Starbucks customer loyalty.

Key words: brand awareness, brand loyalty, brand association, quality perception, and customer loyalty
JOB INSECURITY, JOB SATISFACTION DAN LINGKUNGAN KERJA TERHADAP TURNOVER INTENTION PT. BIMA POLYPLAST DI SUKOHARJO
Authors: Ardi Saputra Ecky Gilang , Maryam Siti , Marwati Fithri Setya
Published: April 2020

The research aims to find out and describe the influence of simultaneously or partial job insecurity, job satisfaction and work environment towards turnover intention PT. Bima Polyplast Sukoharjo. This methodology research using quantitative descriptive research. The population was all employees PT. Bima Polyplast Sukoharjo is 72 people. The number of samples was determined with the formula Arikunto and the result 72 respondents. Sampling method using sensus sampling. The questionnaire used for data retrieval. Data analysis technique used was statistic analysis is multiple linier regression, F test, t test and determination coefficient. This test results the job insecurity, job satisfaction and work environment simultaneously and significance effect on turnover intention PT. Bima Polyplast Sukoharjo. Job insecurity influential positive and significance effect against the turnover intention PT. Bima Polyplast Sukoharjo. Job satisfaction influential negative and significance effect against the turnover intention PT. Bima Polyplast Sukoharjo. Work environment influential negative and significance to turnover intention PT. Bima Polyplast Sukoharjo. The results of the determination of the coefficient indicates job insecurity, job satisfaction and work environment have influence of 56,5% turnover intention PT. Bima Polyplast Sukoharjo. Suggestion in this research is companies are expected to pay more attention to noise levels at work that can interfere with work activities. This can be done by installing a silencer in the office.

Keywords : Turnover Intention, Job Insecurity, Job Satisfaction, Work Environment
ANALISIS PELATIHAN, GAYA KEPEMIMPINAN , LINGKUNGAN KERJA DAN MOTIVASI KERJA TERHADAP KEPUASAN KERJA GURU DI SMP NEGERI 21 SURAKARTA
Authors: Mulyono Mulyono , Istiatin Istiatin , Sarsono Sarsono
Published: April 2020

Peneliti melakukan penelitian ini memiliki tujuan untuk mencari pengaruh pelatihan, gaya kepemimpinan, lingkungan kerja dan motivasi kerja terhadap Kepuasan Kerja Guru di SMP Negeri 21 Surakarta. SMP Negeri 21 Surakarta memiliki guru seluruhnya berjumlah 40 guru baik yang berstatus pegawai negeri sipil maupun guru tidak tetap yang seluruhnya dijadikan sebagai sampel dengan teknik penelitian sensus.

Penelitian ini menggunakan metode deskriptif kuantitatif untuk dapat menjawab pertanyaan-pertanyaan pada rumusan masalah yaitu menganalisis masing-masing variabel bebas dan secara bersamaan apakah mempengaruh terhadap variabel terikat. Sedangkan untuk teknis analisis data dalam penelitian ini dilakukan dengan model persamaan regresi berganda dengan bantuan program Statistikal Package for Social Sciens versi 24.00 yang memberikan hasil bahwa pelatihan, gaya kepemimpinan, lingkungan kerja dan motivasi kerja secara serentak mepengaruhi secara signifikan terhadap kepuasan kerja guru di SMP Negeri 21 Surakarta

Berdasarkan uji parsial (uji t). diperoleh hasil bahwa pelatihan (X1), gaya kepemimpinan (X2), lingkungan kerja (X3) dan motivasi kerja (X4) mempengaruhi secara signifikan terhadap kepuasan kerja guru SMP Negeri 21 Surakarta (Y). Berdasarkan analisis yang dilakukan diperoleh bahwa lingkungan kerja merupakan variabel terbesar yang memberikan pengaruh terhadap kepuasan kerja guru, maka disarankan setiap instansi supaya menciptakan lingkungan kerja yang mendukung dalam pelaksanaan tugas sehingga pegawai akan mendapatkan kepuasan kerja dan akhirnya akan meningkatkan kinerja guru atau pegawai.

Kata kunci : Pelatihan, Gaya Kepemimpinan, Lingkungan Kerja, Motivasi Kerja dan Kepuasan Kerja.
ANALISIS HARGA, PROMOSI, SALESMAN, DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN SEPEDA MOTOR HONDA VARIO 125 ( PT. NAGA MAS MOTOR POS CEMANI)
Authors: Mei Candra Tarochma Anggun , Pawenang Supawi , Djumali Djumali
Published: April 2020

The purpose of this research is to find out how big an influence, price, promotions, the salesman and the location of the purchase. The results of this study explain that hypothesis testing 1 i.e. the price the positive effect of purchase supported by empirical evidence. Hypothesis testing 2 indicates that the promotion of the potential negative effect against the purchasing decision. Hypothesis testing 3 explains that the salesmen did not influence on purchasing decisions. The results of hypothesis testing 4 indicates that the location does not have an effect on purchasing decisions.

Keywords: Price, Promotion, Salesman, Location,Purchase Decisions
APPLIED RISK MANAGEMENT IN CONSTRUCTION INDUSTRY: A REVIEW
Authors: Pooworakulchai Chaiwat
Published: April 2020

Risk management was applied to many organizations. There was a risk of multiple and complex manner in the construction industry, because it has a variety of elements. The application of risk management was therefore used in solving problems that suffer from the past to create an alternative to proper functioning under conditions. This article studied the main application to risk management in the construction industry by the sample texts document. The applying of risk management in the construction industry was 3 stages of risk management which were the risk analysis, risk assessment, risk control and follow-up, which was used to store information in the past and brainstorm by virtue of experience, expert tips and techniques to determine the risk analysis and risk evaluation of a mathematical methodology combined with the master planning of construction work to analyze, evaluate the risk under different condition and situations. Control, risk monitoring and risk assessment were a small amount so it should be a topic of research in future rely on notes and update the plan. The three important things for the applying of risk management in the construction industry were personnel, information and continuous learning.
FINANCIAL PERFORMANCE PAPER, COMPLIANCE AND MARKET RESPONSE TO THE FINANCIAL STATEMENT AT THE PUBLICLY LISTED AND NON-PUBLICLY LISTED SECURITIES COMPANY
Authors: Emilia  , Syafarudin Afriapollo
Published: April 2020

The role of the capital market and financial institutions below it in the Indonesian economy will be increasingly important given the need for funds needed to maintain an increasingly rapid rate of economic growth. The purpose of this study is to analyze differences in financial performance, compliance and market reaction to the submission of financial statements to the open and closed securities companies for the 2013 – 2017 period using the comparative method used in this study is the Mann Whitney U Test and the Wilcoxon Rank Test. This research variable uses financial ratios including liquidity, solvency, and profitability, the date of submission of financial statements, the volume of trading transactions and publicly listed securities companies as Stock Exchange Members. This study uses descriptive and panel data analysis. The results of the study show that the average financial performance of open securities companies is better compared to closed securities companies, although with a smaller transaction volume. In general, the two groups of securities companies have the same level of compliance in delivering financial statements with in the specified time limit.
POVERTY ANALYSIS, INEQUALITY, UNEMPLOYMENT AND DEVELOPMENT
Authors: Jamaludin Agus , Masri Zainal Arifin , Nurfakhanah Anna
Published: April 2020

This research is entitled Analysis of Poverty, Inequality, Unemployment and Indonesiandevelopment. The purpose of this study is to find out about poverty, unemployment, inequalityand development in Indonesia and their causes and what has been done by the government toovercome them. The research method used is the library research method, which is the study ofliterature obtained from the reference of books, scientific papers, government reports in theCentral Statistics Agency, the DPR, and websites that are related to the title of this research.Poverty is the inability of people to meet their basic needs such as food, clothing and housingand other equality, unemployment resulting from lack of available employment and businessopportunities that do not support it to be implemented, as well as inequality between the richand the poor, between villages with the city. The result is that the current poverty rate is equalto 9,41% unemployment equals 5,01% inequality 0,382% Development has been carried outwith economic growth amounting to and GDB amounting to Rp3 963,5 triliun.
EMPLOYEE SELF SERVICE (ESS) ONLINE IN PT. DATA UTAMA
Authors: Ridwan Muhamad
Published: April 2020

PT. Data Utama is a company that organizes professional - international trade shows that have500 permanent employees, 50 contract employees and 10 daily employees. PT. Data Utama hasmany divisions / department, one of which is the Human Resources Department (HRD) whichhas many documents for all employees. One of the duties of HRD is to manage the employee'sApplication for Permit (SPI). During this time in managing SPI, the HR department stillcollected SPI forms from employees. In the process of applying for permits and taking leave ofleave, the manual process still uses the application letter submitted to the supervisor. Then theSPI that has been approved by the employer, therefore needs to submit an SPI form to the adminsection of the HRD for ratification of the employee permit application. This causes the work ofemployees & HRD to be ineffective and inefficient. For this problem, an online Employee SelfService (ESS) information system was created. The study was conducted using surveytechniques, where primary data collection was taken by distributing questionnaires to severalparts of PT. Data Utama. The expected results are knowing that this application can facilitatethe management of employee permit applications, so that from the input process to the searchfor data that becomes easier, faster and more efficient.
ANALYSIS OF FINANCIAL STATEMENTS PERTAMINA 2017
Authors: Jamaludin Agus , Sihotangand Nahason , Saputro Firdaus Budhy
Published: April 2020

This study was obtained from the PT. Pertamina Balance Sheet and Profit Report in 2017, thenthe title is: Analysis of Pertamina's Financial Statements. The goal is to find out theperformance of PT Pertamina. This research was obtained from PT Pertamina's Balance Sheetand Income Statement. in 2018, the title is: Analysis of Pertamina's Financial Statements. Theaim is to find out the performance of Pertamina in terms of liquidity, solvency, activities andprofitability. The research method is Library Research by exposing existing data in the form ofBalance Sheet and Income reports via the internet where the data are in the form of quantitativedata and in the form of descriptive. Financial statement analysis is performed to determine thecompany's financial performance, can also be used as a reference in making decisions thataffect the company's future. The result is that liquidity: current ratio = 1.336, Quick ratio =11.221.049.9, cash ratio = 0.543 and working capital = 0.077. The solvability is: total debt toequity ratio = 2.63, total debt to total asset ratio = 0.625, long term to total asset ratio = 1.66,Tangible Asset dept coverage = 1.94, Time interest earned Ratio = 0.064. Its activities are: Totalasset turnover = 0.256, accounts receivable turnover = 2.67, accounts receivable collectionperiod = 134.78, inventory turnover = 0, fixed assets turnover = 0.370. While the profitabilityare: Gross profit Margin = 1, Net Profit Margin = 0.099, operational profit Margin = 0.141,Return on Investment = 0.020 and return on equity = 0.07.
ANALYSIS OF FINANCIAL STATEMENTS PT KERETA API INDONESIA (Persero)
Authors: Jamaludin Agus , Widiarto Toto , Mashita Juni
Published: April 2020

This research was obtained from the report of the Indonesia Railway Corporation's BalanceSheet and Profit in 2018, then the title is: Analysis of the Financial Statements of PT. RailroadIndonesia. The aim is to find out the performance of PT Kereta Api Indonesia in terms ofliquidity, solvency, activities and profitability. The research method is Library Research byexposing existing data in the form of Balance Sheet and Income reports via the internet wherethe data are in the form of quantitative data and in the form of descriptive. Financial statementanalysis is performed to determine the company's financial performance, can also be used as areference in making decisions that affect the company's future. The result is that liquidity:current ratio = 1.336, Quick ratio = 11.221.049.9, cash ratio = 0.543 and working capital =0.077. The solvability is: total debt to equity ratio = 2.63, total debt to total asset ratio = 0.625,long term to total asset ratio = 1.66, Tangible Asset dept coverage = 1.94, Time interest earnedRatio = 0.064. Its activities are: Total asset turnover = 0.256, accounts receivable turnover =2.67, accounts receivable collection period = 134.78, inventory turnover = 0, fixed assetsturnover = 0.370. While the profitability are: Gross profit Margin = 1, Net Profit Margin =0.099, operational profit Margin = 0.141, Return on Investment = 0.020 and return on equity =0.07.