bluuebunny/crossref_metadata_2025 huggingface dataset:
The KLC Cultures Synergy for Organizational Agility. Trust, Risk-Taking Attitude, and Critical Thinking as Moderators
Authors: Kucharska Wioleta , Kucharski Maciej , Balcerowski Tomasz
Published: September 2024

Organizational agility is visible in organizational change adaptability, and it is based on the development of dynamic capabilities, strategic sensitivity of leaders, accuracy and timing of decision-making, learning aptitude, flexibility in thinking and acting, and smooth resource flow across organizations, including the knowledge resource. In such a context, this study aimed to expose how the knowledge, learning, and collaboration cultures approach (KLC) supports organizational agility when this relation is moderated by mutual trust among employees, risk-taking attitude, and critical thinking abilities. Based on the sample composed of 640 Polish knowledge workers and data analyzed with the structural equation modeling method (SEM), the results of this study proved that the KLC cultures synergy supports organizational agility building and, that the mistakes acceptance component of learning culture is critical. Moreover, trust among workmates, risk-taking readiness, and critical thinking skills are significant mediators. The key novelty was exposed through the negative influence of a risk-taking attitude (uncertainty acceptance) on agility. Precisely, the lack of risk acceptance or, reversely, the risk-avoidance attitude supports agility. This is because agility, understood as smooth adaptability, is the effect of efficient risk management. Thanks to risk management and critical thinking, the negative impact of inaction risks can often be seen as higher than the risks of very innovative actions. The KLC approach, critical thinking, and trust among workmates support the smooth selection of risks that must be taken in today's dynamic business. Risk is inevitable. So, from this point, the essence of agility is the ability to smoothly and wisely select among risks that should be taken or avoided. In summary, agility can be considered to be the smooth selection of acceptable risks.
An International Comparison of the Sustainability of Knowledge
Authors: Bencsik Andrea
Published: September 2024

Sustainability and organisational knowledge have been of interest to academics for decades, but the long-term sustainability of knowledge within organisations is a less researched area. This study aims to fill gaps in the literature on knowledge sustainability through the views of knowledge management practitioners. It will also provide a generally useful definition of knowledge sustainability. The research was carried out using the Delphi method. A two-round questionnaire survey was carried out involving professionals from 7 continents. The expert groups surveyed were TM experts, Business experts, and Academic staff. In the first round of the survey, 106 respondents expressed their views and ideas on the sustainability of knowledge in a free-text format, which was evaluated using Atlas.ti. In the second round, the statements of the questionnaire, based on a content analysis of the first round of responses, were ranked by experts on a 6-point Likert scale. In this case, 126 responses were received. The ranked statements were evaluated using IBM SPSS 25 statistical program and the validity of our hypotheses was tested. The results confirmed that a trust-based organisational culture, based on the values of sustainability leadership, is a prerequisite for knowledge sustainability. Alignment of the elements of the knowledge management process with organisational objectives is essential for the long-term sustainability of knowledge and the IT tools of the organisation play a dominant role. The comparison of the 3 groups of experts isolated in the study and the opinions by continent did not show any significant differences. As a final summary of the results of the research, a definition of knowledge sustainability was formulated, which provides a new basis for further research into the theory and practice of building sustainable knowledge management systems.
Stewardship for Managing Societal Challenges
Authors: Takács Emőke , Abcouwer Toon
Published: September 2024

Technological developments have made us live in a complex and constantly changing world. The focus was mainly on a more accessible and better life for individuals, leaving nature and surroundings out of consideration. However, the impact on nature and the environment makes it clear that striving for environmental sustainability is starting to be a bare minimum. Also, the disproportionate impact on marginalised communities is an unintended side-effect. There is increasing emphasis on sustainable practices, conservation of resources, mitigating the effects of climate change, and addressing environmental injustices. Aside from that, mitigating the growing divides in the world requires a different view of our contemporary world. Some of us face increasing anxiety, and others are enthusiastic about the future. It is this future that makes knowledge management play a crucial role in adapting to these new circumstances. Using the existing knowledge based on being proud of the past and, at the same time, being curious and innovative to develop new knowledge to manage unpredictable future events are equally relevant. We recognise that the different settings of change require different types of management styles. Most scientific literature assumes that management is skilled enough to operate well in certainty, while leadership is needed when risk arises. We propagate to integrate the concept of stewardship as a required means in a setting of uncertainty. So far, this concept has gained little attention in knowledge management. Our paper deals with developing skills and competencies for stewardship, managing knowledge to prepare for the unforeseeable futures. In current dynamics, enriched with complexity, it is inevitable to manage knowledge, develop resilience and new skills, respect one another, and build sustainability. Also, new competencies are recognised to manage in current times of change. We combine the paradigms of understanding the different phases of change with the specific types of knowledge management and the competencies required to address the challenges and divides of today. It involves collaboration and shared values among ‘We’: governments, organisations, communities, and ‘Me’, individuals to enact meaningful change for ‘All’, now and in the future.
Configurations of Employee Assessments of Past Changes: Do Leadership and Learning Matter?
Authors: Mladenova Irena
Published: September 2024

Organisational change studies increasingly interpret the phenomenon as multiple change, and not a one-time occurrence. Even successful changes may have detrimental longer-term effects - change fatigue, resistance, and undermined cohesion. These might hamper the organisational capabilities needed to navigate current and future changes. Previous research highlights the importance of transformational leadership and learning culture for maintaining organisational capabilities to change sustainably. Employees’ interpretations of past changes largely shape their (future) attitudes – were they involved in decision-making, were consequences personally (organisationally) beneficial, and did change break the team cohesion. This paper argues that learning organisation and transformational leadership practices are related to how employees experience and interpret past changes. A configurational approach is employed. The research aims to reveal the relationship between learning organisation (LO) and transformational leadership (TL) with three variables associated with how employees evaluate past changes – history with change (HC), valence (VA), and cohesion (CO). The study is quantitative and uses a standardised questionnaire. The level of research is individual, the sample consists of 188 respondents – managers and employees in firms in Bulgaria. Five composite variables measured by scales adapted from previous research are used. HC, VA, and CO are applied in cluster analysis which reveals three distinct clusters. Cluster 1 consistently shows the highest scores on all three variables, and Cluster 3 – the lowest. The three clusters are profiled using demographic variables, TL and LO. Of all demographic variables, only job position has a statistically significant correlation to cluster membership, suggesting that management and employees experienced past changes differently. Respondents in Cluster 1 gave the highest scores on TL and LO at their workplace, while Cluster 3 had moderate scores. The main conclusions support the argument that transformational leadership and learning organisation are related to how employees interpret past changes. There are several theoretical and practical implications. The research provides empirical evidence on the five variables' relationships thus adding to organisational change studies’ advancement. The results highlight the importance of monitoring how employees internalise change consequences. Failing to do so might be detrimental to the organisational change capabilities.
How does the Relationship Between the Mistakes Acceptance Component of Learning Culture and Tacit Knowledge-Sharing Drive Organizational Agility? Risk as a Moderator
Authors: Kucharska Wioleta , Balcerowski Tomasz , Kucharski Maciej , Jussila Jari
Published: September 2024

Changes in the business context create the need to adjust organizational knowledge to new contexts to enable the organizational agile responses to secure competitiveness. Tacit knowledge is strongly contextual. This study is based on the assumption that business context determines tacit knowledge creation and acquisition, and thanks to this, the tacit knowledge-sharing processes support agility. Therefore, this study aims to expose that there is a strong link between the tacit knowledge flow across the organization and its ability to respond agilely (timely, accurately, and creatively) to contextual changes. Based on the sample composed of 640 Polish knowledge workers and data analyzed with the structural equation modeling method (SEM), this study delivers empirical evidence that tacit knowledge flow is vital for organizational agility. The obtained results confirmed that tacit knowledge sharing mediates between the mistakes acceptance component of learning culture and agility. It means agility, understood as the ability to respond agilely to contextual changes, requires being charged by new, contextual, tacit knowledge obtained thanks to trial-error actions (learning by doing) achievable thanks to breaking conventions and experimentation. Moreover, risk management skills have been proven to be one of the critical characteristics of agile organizations today.
Analysis of Poland's Innovation Profile Based on the Decomposition of the Summary Innovation Index (SII)
Authors: Zuzanna Ostraszewska  , Agnieszka Tylec
Published: September 2024

Knowledge and new technologies, and thus the innovation created based on them, determine the development opportunities of countries, regions and enterprises. Innovation built on the basis of human resources and their knowledge (and all activities aimed at its development) define the competitive position of the indicated entities and their place on the map of knowledge-based economies.The aim of the article was to analyse Poland’s innovative profile against the background of EU countries, based on the latest data. To achieve this goal, first of all, the total Summary Innovation Index (SII) was decomposed and the indicators and data taken into account when determining the level of innovation in individual countries and the entire EU were presented. Then, the considerations focused on the dimensions in which Poland has achieved the most favourable results in recent years, i.e. closest to the EU average, as well as those in which there are the greatest delays. The basis for the research process, during which the method of graphical data presentation and analysis with elements of comparison was used, is the data contained in the European Innovation Scoreboards (EIS) during years 2016-2023.This article is an extension of the study submitted for publication, entitled: “Study of the level of innovation in the European Union - Poland compared to the leading countries”. It is an attempt to answer the questions: where is the Polish economy located on the innovation map of the European Union?, what dimensions of innovation have a positive impact on its innovative position, and in which areas do they differ significantly from the EU average? It has cognitive value for the development of knowledge, science, and further improvement of the level of innovation in Poland, thanks to highlighting problem areas and sources of innovative advantage of the innovation leader countries.
Our Knowledge Safeguards our Jobs and We’re not Sharing! Knowledge Withholding Experiences of Emirati Private Sector Employees
Authors: Goby Valerie Priscilla
Published: September 2024

Since the beginning of its rapid development following the oil boom of the 1960s, the United Arab Emirates has relied heavily on imported labour, largely from low GDP countries. This has resulted in a massive workforce imbalance with currently only about 4% of citizens in the private sector and 60% in the public sector.
To address this, the government has implemented workforce localisation policies which provide better conditions, including greater job security, to citizens than to expatriates. Many expatriates perceive the presence of Emirati workers in their organisation as a direct threat to their own employment security. Research has demonstrated that this leads to Emiratis experiencing discriminatory behaviour. This qualitative study gathered data through narrative interviews with 16 Emirati private sector employees conducted to probe their experience of knowledge sharing within their organisations. The dominant themes that emerged from analysis of this data were 1) outgroup identity marking of Emirati employees; 2) purposeful knowledge withholding on the part of expatriate colleagues.  Exclusion from knowledge sharing practices were accounted for by participants as due to the perception of employees from low GDP countries that Emiratis enjoy exceptional privilege because of their citizenship of a high GDP country. The implication of these findings is that exclusion from knowledge sharing exerts substantial restriction on the successful integration of citizens within the country’s heavily expatriate dominated labour force. This study’s contribution is its demonstration of citizenship and job security status as moderators of knowledge sharing practices in multicultural workforces.
Examining the Impact of Local Developments and Effective Governance to Foster Social Innovation Practices
Authors: Németh Eszter , Máhr Tivadar
Published: September 2024

Social innovation grassroots initiatives play a pivotal role in addressing locally occurring problems - such as aging population, high unemployment, and inequality of disadvantaged groups - by recognizing them and responding with adequate answers that are in harmony with the needs of the local community. Therefore, focusing on the even more urgent difficulties of sustainable, bottom-up initiatives of social innovation, the balance of effective governance and locals has an enormous role in fostering real solutions. However, the process to solve these challenges is multifaceted, based on the renewal capacity of the local community that is rooted in the volume of involvement, effort and willingness to adapt and learn, including on the one hand the local inhabitants, and on the other hand the decision-makers, politicians and administrations. By examining the impacts of local developments and effective governance in the context of social innovation the authors seek answers how local developments and effective governance can contribute to enhance social innovation and what are the biggest challenges of local communities they are facing? What kind of instruments can contribute to create a positive change?  With respect to the research question, the methodology contains qualitative focus group discussions, where professionals from business, academia, government, and civil organizations were asked. In conclusion, the results and novelty of the research show that local developments supporting the partnerships between the stakeholders, have a massive goal to jointly support the progress of public goods and life-quality, sustain and increase local wealth, knowledge transfer, strengthen the cohesion among locals, and support prosperity in a determined local territory. By drawing attention into real cases the authors introduce how to support social innovation in diverse areas of life through effective governance and local developments. The research emphasizes the importance of modern forms of local governance to establish an ecosystem that supports the processes of social innovation with appropriate instruments, including the capability, attitude, talent, and commitment of local governance leaders, role of cooperation culture among quadruple helix members and the necessity of knowledge transfer and adaptation between stakeholders.
Developing a Model of Knowledge Transactions: A Critical Review of Background Theories
Authors: Bolisani Ettore , Kassaneh Tomas C. , Wensley Anthony
Published: September 2024

Interactions between companies, crucial for economic success and knowledge advancement, involve significant exchanges of information and knowledge beyond mere economic transactions. Understanding how businesses can leverage these knowledge transactions (KTs) with trading partners is vital for both Knowledge Management (KM) research and practice. This entails identifying the knowledge essential for fruitful trading relationships, determining how to derive value from these exchanges, deciding what knowledge should be protected or shared, and developing value-adding strategies for knowledge exchange. To address these questions, this paper critically examines possible theoretical foundations for a KT model. It reviews nine notable KM models to assess the insights they provide (or do not provide) into knowledge exchange mechanisms both within organizations and between trading partners. These models provide some fundamental insights, but also have limitations, especially in addressing the "economic value" of knowledge exchanges.The study highlights the need for a comprehensive and effective KT model that positions knowledge exchanges in trading as a core, value-adding component of economic activities and business strategies. After this preliminary review of existing KM models, it suggests a new KT model, and indicates the need for further development towards a more encompassing approach.
The Role of the Communication Department in Knowledge Sharing in Higher Education Institutions
Authors: Cidade Daniela , Oliveira Mirian
Published: September 2024

Organizations, particularly those that are knowledge-intensive, such as educational institutions, increasingly recognize the importance of managing knowledge sharing (KS). Consequently, KS in universities is an emerging research area as the transfer of knowledge from universities to the socio-economic environment is growing in importance. This study investigates the relationship between the communication departments and KS in two Brazilian universities. To this end, fifteen interviews were conducted with institution managers, communicators, researchers, and stakeholders involved in KS projects. The interviews were transcribed and subjected to content analysis. The key findings suggest that while communication departments play a vital role in transferring knowledge to various stakeholders, they could be further leveraged. Challenges identified include the complexity of university ecosystems, academic language barriers, and the reluctance of researchers to provide access to the knowledge they generate. Students are identified as the primary recipients of university knowledge, followed by public/political bodies and companies. However, society at large is perceived as the most distant stakeholder. According to the interviewees, the involvement of communication departments in knowledge transfer hinges on the visibility of the projects they undertake. Limitations in this process include restricted access to researchers, limited understanding of the strategic role of the communication department and resource constraints. The research paves the way for more in-depth investigations into the integration of communication departments in the university environment, as well as the construction of more assertive guidelines for the work of communication departments, to enable all the stakeholders, including society in general to make the most of the knowledge generated by the HEIs.
Investigating Knowledge Translation Dynamics for a Multi-Agency Response to Gender-Based Abuse
Authors: Donnellan Claudine , Corcoran Niall , Cannon Matthew
Published: September 2024

Domestic, sexual, and gender-based abuse (DSGBA) is a complex societal issue with implications for individuals, families, and communities. According to the World Health Organisation, violence remains a pervasive problem, affecting one in three women globally. Addressing this complex issue requires the coordinated efforts of all agencies involved in the intervention and prevention of DSGBA. Despite shared goals, these agencies predominantly operate independently, resulting in the development of their own knowledge bases. Recognising the negative implications of agencies developing isolated knowledge bases for service users and society, this Action Research study adopts an integrated knowledge translation approach to investigate the knowledge production and transfer processes among multi-agency practitioners and academics engaged in the DSGBA field. The study introduces a virtual community of practice (vCoP) as a dynamic knowledge management system, aiming to evaluate its effectiveness in facilitating knowledge translation and bridging the research-to-practice gap. Employing a mixed-methods approach, the study combines quantitative and qualitative measures to explore knowledge transfer dynamics. Surveys, focus groups, interviews, user metrics, and content analysis provide a comprehensive understanding of community participation and interaction within a vCoP. Beyond traditional analysis methods, this study incorporates natural language processing techniques to uncover patterns, themes, and sentiments, facilitating the knowledge translation process. By extracting and translating insights from the vCoP discussion forums, the research aims to produce actionable resources such as best practices, academic papers, and policy guidelines, bridging the research-to-practice gap. The study aims to contribute a framework for implementing multi-agency vCoP, offering insights that could be adapted and applied in similar contexts. In addition, it seeks to address knowledge production and translation issues by fostering improved collaboration between academia and practitioners. The enhanced understanding of knowledge transfer dynamics within the DSGBA vCoP has the potential to influence positive change in decision-making processes and best practices, leading to more effective interventions and services combatting DSGBA.
A Comparative Study of ECKM Academic Papers 2017-23
Authors: Olaisen Johan , Jevnaker Birgit Helene
Published: September 2024

The purpose of this paper is to analyze and compare all the academic papers in the proceedings of ECKM in 2017 (Barcelona), 2018 (Padua), 2019 (Lisbon), and the digital conferences in Coventry 2020 and 2021. In 2022, the conference was arranged in Naples, and 2023, in Lisbon, both as hybrid conferences. The study classifies the papers according to methodology, analysis, discussion, and conclusion regarding their contribution to the four paradigmatic boxes. The approach uses the five philosophy of science framework and compares this to the content of the research papers. We will use the findings in four representations of knowledge, two typologies of concepts, four paradigmatic classifications, and the concluding framework for knowledge management research. The seven conferences heavily emphasize knowledge-itis and instrumental itis and much less on problem-itis. The papers are mostly centered around existing knowledge and accepted methodology and are less related to new problems. The results indicate a conference based upon as-is knowledge and less upon new and often unsolvable issues. The ECKM academic papers in 2017, 2018, and 2019 have relatively low complexity and are presented in an empirical and materialistic paradigmatic framework through definitive concepts representing a form of atomistic research. The papers in 2020, 2021, and especially 2022 and 2023 are delivered within a more robust, clarified subjectivity and action research-based framework through definitive and sensitizing concepts. What would ECKM have been with more complexity in action and subjective paradigmatic framework through sensitizing concepts representing holistic research? A more creative, engaged, and relevant conference. It will also be a more scientific conference discussing what is acceptable or not acceptable and what is adequate. Studies concerning sustainability, digitalization, and globalization might require another research approach. The more critical and green papers in the 2020 and 2021 conferences are open to new perspectives on methodology, problems, and knowledge. The 2022 and 2023 conferences represent a turning point for critical sustainability and digitalization papers that clarify subjectivity through action-based research. The 2022 and 2023 papers represent the turning point of ECKM into improved relevance through more critical and constructed studies based on the societal climate crisis and sustainable strategies and business models.
Navigating Challenges: A New Conceptual Model for Human Capital Management in Healthcare
Authors: Grigorovica Evita , Slavinska Andreta , Bahs Guntis
Published: September 2024

In the 21st century, the healthcare sector faces formidable challenges, including the rapid proliferation of medical technology innovations, the extension of life expectancy, and the concurrent trend of ageing within society. Moreover, healthcare grapples with an acute shortage of workforce, accompanied by significant skills gaps and mismatches. The consequences of skills shortages, gaps, and mismatches are profound, potentially impeding the treatment process and compromising healthcare outcomes, thereby jeopardizing both the quality of healthcare and the safety of patients and healthcare professionals alike. These signals underscore the imperative for transformative adjustments within the healthcare sector. Amidst this dynamic landscape, healthcare institutions must cultivate systems and approaches capable of rapid adaptation to evolving circumstances while facilitating future planning and data-driven decision-making. Of paramount importance is the establishment of systems that ensure effective knowledge management for healthcare professionals, identify knowledge and skills gaps, and highlight improvement opportunities. In light of these exigencies, the authors have crafted a conceptual model of human capital management based on skills monitoring and tailored to the healthcare sector. This model encapsulates a human-centric management ethos, seamlessly integrated with a data-driven business strategy within a patient-centric healthcare paradigm. The practical implementation of the Human Capital Management Model would empower healthcare institutions to make informed, data-driven decisions to reach the strategic goals of the institution: ensuring efficient human resource provision with appropriate skill-mix, improving health quality, increasing patient and healthcare professional safety, and the sustainable use of financial resources.
Knowledge exchange in the Context of Remote Work - Generation Z Perspective
Authors: Albrychiewicz-Słocińska Anna
Published: September 2024

The key element of knowledge management is that all knowledge, both explicit and tacit, accumulated by an organization becomes easily accessible to each of its members. This is important for decision-making processes and allows the organization to become more agile. In the literature there is an increasingly common attitude that more attention should be paid not only to the technological but also to the human aspect of knowledge management. The processes of knowledge exchange among employees have been subject to extensive research and studies, yet the recent years have added another thread to the discussion about the matter, i.e. a significant proportion of employees switching to the online work model. The aim of this article is to demonstrate how issues of knowledge exchange and learning influence preferences in choosing the form of work in the future. Based on the findings of the studies conducted on a group of employees representing Generation Z, the Principal Component Analysis (PCA) technique and was applied to organize the factors with the highest relevance for the respondents in online work. Cluster analysis was used for segmentation purposes. PCA demonstrated that the components recognized as most important were those relating to knowledge transfer and their impact on employee efficiency, and on the other hand employee relations as a factor that supports the learning processes. Cluster analysis proved that learning and knowledge exchange opinions have an impact on the form of work preferences.
The Role of the Freight Exchange in Knowledge Management of the Logistics Company
Authors: Sałek Robert , Wiśniewska-Sałek Anna
Published: September 2024

The growing importance of digitization of economic processes forces logistics companies to use modern technologies. This is a trend visible throughout the economy which has a significant impact on the logistics industry. The amount of processed information is constantly increasing and managing it is becoming a growing challenge. Freight exchanges are an integral component of the functioning of transport companies dealing with transportation of goods. This primarily applies to road transport, which constitutes the largest share in European transport. The use and role of freight exchanges are constantly growing. These are tools that enable obtaining information about cargo and transport services which is used in planning transport processes of logistics companies.  The activities of logistics companies involve constantly acquiring information about potential customers. Transport processes require careful preparation and detailed planning of all activities performed during the transport of cargo. The dynamics of the logistics market do not always allow the full use of cargo space in vehicles, which is associated with a decrease in transport efficiency and thus a reduction in companies’ profits. Therefore, the knowledge about additional loads, due to which companies will be able to fill empty cargo spaces or entire empty runs, is necessary. This is of great importance for companies from the SME sector, which often must compete on the market with large entities. Transport exchanges are, by definition, a valuable source of information on the basis of which the internal knowledge base is created, which also requires appropriate management.The authors conducted the research among small and medium-sized transport companies both nationwide and with international reach in Poland. This research was aimed at identifying the features and demonstrating the role of freight exchanges as a source of knowledge for enterprises. The process of planning the transport process was analyzed for the variant with and without the use of the freight exchange. A decision-making algorithm was defined, the task of which is to structure and organize knowledge in the field of the transport process preparation. The importance of digital tools in knowledge management was also emphasized.
Fostering Innovation Through Technology-Enhanced Learning Spaces: A Multiple Case Study
Authors: Lagrutta Rosaria , Carlucci Daniela , Santarsiero Francesco , Schiuma Giovanni , Lerro Antonio
Published: September 2024

The current business landscape is characterised by complexity and uncertainty, provoked by rapid technological advancements and interconnected macro trends that pose challenges and opportunities for organisations. In this scenario, spaces for learning and knowledge exchange, enhanced by advanced technologies, emerged as pivotal settings to foster innovation dynamics. Specifically, technology-enhanced learning spaces (TELS) are considered physical, virtual, or hybrid settings that support learning and knowledge processes. However, despite the growing interest, there is still a need for a broader understanding of how to effectively design and manage these spaces to maximise their potential in driving organisational innovation capacity. Accordingly, this study aims to address the aforementioned gap by conducting a comprehensive examination of TELS, focusing on their design, management, and influence on innovation dynamics. To achieve this purpose, the study adopts a multi-case study approach and analyses some TELSs across different organisational settings, such as public institutions, business accelerators and private organisations. Data triangulation of theoretical and empirical investigations are employed to derive key patterns and management phases.   The findings reveal that TELS are crucial in promoting innovation and knowledge exchange within organisations. They foster collaboration, experiential learning, and personalized exploration, empowering organisations to generate innovative solutions, driving progress. However, several barriers hinder their optimal utilization, including technological limitations and a lack of effective management strategies. Accordingly, this paper proposes a technology-enhanced learning space management framework that distinguishes key phases for managing those spaces, with the aim of enhancing innovation capacity. Theoretical implications include validating and refining existing conceptual and theoretical frameworks related to TELS, testing them in real life settings. Practically, the study offers a framework and insights for managers to enhance the design and management of these spaces, addressing critical issues and maximizing their impact on organizational innovation and performance.
Informal Relationships, Digital Competences and Agility in Organizations
Authors: Boiko Yuliia , Bańkowski Paweł , Witkowski Jacek
Published: September 2024

Building interpersonal relationships in organizations plays a very important role and directly affects long-term cooperation with partners. Informal and partnership relations have a particular impact on the agility of the organization, i.e., the ability to immediately respond to changes occurring in the business environment. The aim of this article is to assess the impact of interpersonal relations on the organizational structure and the level of use of digital competencies. According to the literature on the subject, agility in the organization and digital competences contribute to the effective creation and transfer of knowledge. The benefits of implementing an agile structure in an organization also include better management of changing priorities, open cooperation and communication, and greater awareness of the current situation in the organization. The article uses the results of original initial research conducted as part of an inter-university research project entitled "Interorganizational Relations in the Socio-Economic Economy". The research covered relationships in the organization in five areas. The research among the students enrolled in the Master of Business Administration postgraduate program at the Lublin University of Technology was carried out using a quantitative method using a developed survey questionnaire. The analysis of the results confirmed the influence of partnership and informal relations on the agility of the organization and the high level of digital competences implemented. A flexible approach to building relationships enhances the creation of a networked organization. Informal relationships in the organization allow for the building of a team that is more resistant to crisis situations as well as changes in customer needs and sectoral turbulence of the economy. An important aspect of agility is also the high level of using digital competences, which influences the ability to create and transfer knowledge.
Knowledge Sharing Techniques in Academic Libraries in Africa: A Perspective from the University of Namibia
Authors: Fombad Madeleine , Shiimi Andjengo Anna
Published: September 2024

Knowledge sharing practices in academic libraries is increasingly recognised as a tool for competitive advantage and has become a buzz word for enhancing service delivery in academic libraries in Africa. African scholars are increasing conducting research to establish knowledge sharing strategies in libraries. The International Federation of Library Associations and Institutions reiterates the value of knowledge sharing techniques in academic libraries. Notwithstanding, knowledge sharing practices are still ad hoc and informal. and academic librarians are still grappling with integrating the different knowledge sharing techniques. This article investigates the perceptions of knowledge sharing among university of Namibia library staff to establish the techniques of knowledge sharing. The overall findings reveal that library staff are aware of the various knowledge sharing techniques in academic libraries but are yet to adopt and integrate these techniques. The findings further revealed a preference to technological-based knowledge sharing techniques over human-based or interpersonal knowledge sharing techniques. This article resonates with the findings of most academic libraries in Africa and therefore adds to the body of knowledge on knowledge sharing in academic libraries from an African perspective. Unlike most studies on knowledge sharing that seeks to establish strategies, this article focuses on establishing perceptions of librarians and the different ways by which techniques for knowledge sharing may be enhanced.
Interplay Between Knowledge Management and Digital Transformation: Designing Solutions
Authors: Savickas Šarūnas , Užienė Lina
Published: September 2024

This paper explores the overlap between Knowledge Management and Digital Transformation, emphasizing their complementary nature and the necessity of integrated frameworks to maximize their synergistic potential. By reviewing various models and frameworks of the Knowledge Management and Digital Transformation interplay, it highlights gaps in current research, particularly in addressing the complex nature of the interplay, and proposes a comprehensive and novel conceptual framework to fill these gaps. The proposed framework includes core foundations of technology, people, culture and organization, a comprehensive list of risks and challenges, as well as actionable collection of synergistic solutions, offering both theoretical contributions and practical guidelines for organizations. The goal of the framework is to create a comprehensive approach to fully integrate Knowledge Management and Digital Transformation, aiming to maximize their synergistic impact. By bridging the gaps identified in current literature, levering overlap of both concepts and their unique dimensions, the novelty of the developed conceptual framework derives from the solution-focused approach, and it acts both as a foundation for future academic research and provides practical guidelines for organizations, which would enable a more strategic and holistic Digital Transformation and Knowledge Management integration and transformational journey towards Industry 5.0.
Subsequent Measurement of Goodwill: The Influence of Activity Sectors and Business Digitalisation
Authors: D'Orey Mónica , Carvalho Carla
Published: September 2024

In 2020, the International Accounting Standards Board (IASB) published the Discussion Paper (DP)/2020/1 - Business Combinations - Disclosures, Goodwill and Impairment, to receive contributions on more useful disclosures about business combinations, bringing the issue of the subsequent measurement of goodwill back into the discussion. When analysing the comment letters from preparers by sector of activity, in some sectors (Automotive, Banking, Luxury Goods, Household Appliances, Energy and Technology) no preparer prefers the impairment-only model, which suggests that perhaps, in these industries, this model is not appropriate. Some respondents say that the pace of change in technology, customer preference, competition in the market and substitute products, among others, contribute to the loss of value of goodwill acquired over time and that it is systematically replaced by internally generated goodwill (D’Orey and Carvalho, 2023). This study aims to identify the main criticisms of goodwill accounting and to analyse the influence of the sector of activity and level of business digitalisation on the subsequent measurement of goodwill. To this end, semi-structured interviews were conducted with Portuguese preparers, auditors and financial analysts. The study makes it possible to compare the perception of Portuguese stakeholders on the subsequent measurement of goodwill and to understand whether the sector of activity and the level of digitalisation of the business influence the subsequent measurement of goodwill, a pioneering aspect in goodwill research. This study contributes to the debate on the subsequent measurement of goodwill, identifying new practical and conceptual arguments adjusted to current business models, highly influenced by digital transformation, in a legal context that is still very little explored, as is the case in Portugal.
Global Integration of Artificial Intelligence in Higher Education Sector: A Bibliometric Analysis
Authors: Gordienko Olga , Bagrationi Konstantin
Published: September 2024

In modern perspective, the phenomenon of artificial intelligence (AI) has witnessed considerable advancements, extending its influence across various sectors, with higher education emerging as one of the most significant areas of impact. Researchers who have found the revolutionary potential and essential contributions of AI in boosting educational practices and approaches have extensively emphasized this trend. (George & Wooden, 2023; George & Paul, 2020). The higher education domain is progressively acknowledging AI as a key factor for competitive edge (Hannan & Liu, 2021). This paper aims to examine the existing research on AI implications in the higher education segment. Grounded on the theory of technology diffusion (Rogers, 2003), our research systematically examines the scientific field, identifying emerging research topics. Using SCOPUS as a database for peer-reviewed article selection (publication period 2011–2024) and bibliometric analysis, we provide an insight into the varied geographic spread of research within the realm of AI in education. Our findings shed light on the evolution of models for the adoption of AI technologies in higher education, revealing six main areas of research in the field: (1) teaching and involving students in the educational process using generative AI, (2) using chatbots to improve the educational process, (3) improving the literacy of teachers and students in the field of AI, (4) AI and blockchain in educational practices (5) development of regulations for the use of AI and (6) improving operational processes at universities. This article explains current influences on research prospects in the context of higher education. By offering an understanding of the challenges and opportunities presented by AI, this paper encourages educators to investigate possible uses of AI in the context of higher education.
The Role of Knowledge Management Enablers in a South African Transport Agency
Authors: Hlongwane Ike , Molekwa Kamogelo
Published: September 2024

Many organisations are exploring the field of knowledge management to improve and sustain their competitiveness and competitive edge over their rivals. Knowledge Management (KM) can be referred to set of processes and activities to change organisations’ knowledge processing pattern, and organisations need to focus on management of knowledge for obtaining optimum results and efficiency to draw various benefits towards gaining competitive advantage. There are several enablers of KM that have a bearing on the success of KM in an organisation. Enablers of KM can be defined as factors that positively influence the success of KM activities to implement changes or are conducive to effective KM to take place in organisations. However, not all organisations are affected by these factors the same way. Most of these factors are associated with the organisation within which KM processes are carried out. A qualitative study was conducted in one of the government transport agencies, which has recently embarked on KM initiatives to find out which KM enablers played a key role in the successful implementation of KM activities in the transport agency and how this played a role (impact). The study used the Knowledge Management Capability Assessment Tool (KM CAT) theory to assess the role of KM enablers in the transport agency. The data were collected by purposefully interviewing senior officials/managers in the agency’s KM directorate. The results showed that several factors played a positive role in the success of KM activities in the transport agency. The study recommends a holistic approach to KM with less emphasis on a single aspect or a few factors presumed to have a positive influence on or are important in creating a conducive environment for the successful implementation of KM in organisations. There is limited literature or research on the use of KM strategies in South African transport industry. Therefore, this study is worth sharing with scholars, practitioners, and policymakers to contribute to the scientific dialogue of KM in all sectors, including the transport industry, to create an enabling environment for the successful implementation of KM activities.
Research on Patent Knowledge Management Mechanism and Innovation Performance of Research Universities in Taiwan
Authors: Chumg Hao-Fan (Joshua)
Published: September 2024

The main objective of this study was to identify and interpret the role of the patent team members' intellectual property claims on knowledge acquisition and innovation performance in the context of today's knowledge-based economy and dramatic ongoing changes (technological and otherwise) in Taiwan, and to survey the Research and Development departments of various universities in Taiwan. To effectively understand and establish a model of patent team knowledge management (KM) and innovation. This study will adopt the qualitative research multiple case study method, with patent team members of universities and colleges in Taiwan as subjects. This study further divides the composition of patent teams into four categories, including national universities, national universities of science and technology, private universities and private universities of science and technology. Using a concurrent combination of quantitative and qualitative approaches, a pragmatist research philosophy was chosen for this research to obtain in-depth analysis and provide comprehensive new insights into the key incentives promoting innovative knowledge-sharing behaviour among university academic staff in Taiwan. The predictive results of this study will provide important theoretical and practical insights into the patent knowledge management strategy and innovation performance of Taiwan universities and colleges, as well as valuable suggestions for patent knowledge managers in the context of Taiwan society.