bluuebunny/crossref_metadata_2025 huggingface dataset:
HRM in the Tourism Industry
Authors: Martins-Rodrigues Maria Carolina , Barbieri da Rosa Luciana Aparecida , Sousa Maria José , Barberi Larissa Cristina , Godoy Tais Pentiado
Published: August 2020

This chapter aims to analyze the research from the last 20 years about human resources management in the tourism industry. The research question is: What are the contributions of the international publications on human resources management and tourism in the Web of Science and Scopus databases in the last two decades? In order to accomplish this goal, the research methodology will be a literature survey using the Scopus and WoS databases. To develop this research, first, it will be performed a literature review on HRM as strategic value, and also on the multiple perspectives of the concept of tourism. Moreover, it will be made state of the art on human resources management in the tourism industry. Furthermore, the results of the literature survey are presented. The main findings show that there is still a need for more production about human resources management in the tourism industry, which was based on the importance of one segment to the other, as well as the infinite possibilities of incremental actions that allow a mutual benefit between these two fields.
Leveraging Entrepreneurial Ambition Through Innovative Technologies and Knowledge Transfer Within a National Defense Technological and Industrial Base
Authors: Pereira João Manuel
Published: August 2020

While active agents of an entrepreneurial ecosystem, governments can play a crucial role as catalysts of entrepreneurial ambition as they develop modern defense capabilities, and in the process, by focusing on technological innovation and knowledge transfer. The supporting argument to this claim lies in the assumption that by exploiting the potential of these innovative technologies, namely their dual-use capacity and spillover effect, they may prove to have a contagion effect in new business formation. Drawing on secondary data, namely a literature review, this chapter raises the discussion for further research on how governments', as active agents of an entrepreneurial ecosystem, can leverage entrepreneurship while developing superior defence capabilities. By linking the development of these capabilities, through an innovative national technological industrial base (DTIB), to new business formation, the notion that entrepreneurship is far from being rooted in a commercially competitive market setting alone is equally reinforced in the context of the chapter.
The Influence of Transformational Leadership, Cultural Orientation, and Emotional Conflict on Innovation in Multicultural Teams
Authors: Guzmán-Rodríguez Laura Esmeralda , Bornay-Barrachina Mar , Arizkuren-Eleta Amaia , Galindo-Manrique Alicia Fernanda , Pérez-Calderón Esteban
Published: August 2020

Multicultural teams represent a key strategic action that generate significant competitive advantages and innovation. The authors address the question of how transformational leadership, cultural orientation, and emotional conflict impact on multicultural teams focused on innovation. The methodology used has a quantitative and transversal approach because the measurement is carried out in a specific moment. The sample is composed by 415 multicultural-team members working in multinational companies. Results indicate that the dimension of intellectual stimulation and a horizontal hierarchy are factors that influence the team innovation. In contrast, the emotional conflict did not show a significant relationship. The positive moderating effect of organizational support on intellectual stimulation and team innovation´s relationship is proven. This study contributes significantly to international human resource management domain by leading to a better understanding of the functioning of work teams to ensure business innovation and the need for internationalization.
Comparative WebGIS Software Study
Authors: Ventura Sandra , Prata Alcina
Published: August 2020

The rapid evolution of information and communication technologies (ICT) has supported many changes in many areas over the last decade. One of the most successful ICT technologies to emerge was geographic information systems (GIS). These systems allow people to see the world differently, mapping the position and quantity of things, mapping the density of people and objects, and mapping any changes that occur. GIS also allows us to find out what is happening within a specific area or nearby. They can be used in various ways and across diverse areas thus becoming an important area of research. Regarding this chapter, the advantages and disadvantages involved in the use of GIS, especially WebGis or geoportals, were explored and presented, as well as a detailed comparative study in what concers to the main WebGis software solutions in terms of characteristics and functionalities. The main goal of the chapter was to provide users with a list of important recommendations that could help them in the process of choosing a WebGIS software, both in terms of free and proprietary solutions.
Designing DMO Communication Strategies Through the Use of a Step-by-Step Model
Authors: Roque Vitor , Raposo Rui
Published: August 2020

Nowadays, the internet, social media, mobile devices, and other equipment with an internet connection play a crucial role in our daily lives and the complex networks of modern society. Destination management organizations (DMO) must regard social media as essential tools for improving their competitiveness through, for instance, engagement to extract and understand customer behaviors and needs. The question is, how may DMO tackle the challenge of bringing social media into their communication plans and strategies? With this challenge in mind, a model was designed and tested to contribute to the DMO's goal of integrating and enhancing the use of social media in their communication and promotion-related activities. The model presented in this chapter is partially the result of two questionnaires. One applied to travelers, and the other was used with DMO and in the observation of the usage of several DMO social media accounts; and a case study was developed in cooperation with a local DMO.
Agent-Based Approach for Monitoring Risks in Software Development Projects
Authors: Daengdej Jirapun
Published: August 2020

According to various surveys conducted, regardless of how many studies in software development projects have been done, the chance that software development projects may fail remains very high. A relatively new approach to the problem of failure is using the concept of artificial intelligence (AI) to help automate a certain part(s) of the projects in order to minimize the issue. Unfortunately, most of the works proposed to date use AI as a standalone system, which leads to limiting the degree of automation that the overall system can benefit from the technology. This chapter discusses a preliminary work on a novel risk monitoring, which utilizes a number of agent-based systems that cooperate with each other in minimizing risks for the projects. The proposed model not only leads to a high degree of automation in risk management, but this extensible model also allows additional tasks in risk monitoring to be easily added and automated if required.
Augmented and Emerging Transformative Interactions With Technology
Authors: Impedovo Maria Antonietta
Published: August 2020

At this time of digital, social, technological, and economic transformation driven by increasing diversity and inequality in the world, it is worthwhile to question from new theoretical discussion the individual and collective relationship that we have with the technological world around us, going to the roots of our interactions with technology. This chapter questions our capacity to perform individual and collective agentic learning relationship as in an increasingly technological society. Research questions in this chapter are: How do we deal with augmented and emerging interactions with increasingly complex material and virtual objects? What are the learning implications of a posthumanism deeply embedded with technology?
From Project to Customized Service
Authors: Abdolahzadeh Shaghayegh , Braun Peter G. , Elsenga Christina , Folgering-van der Vliet Marijke , Knauer Babette , van der Leij Ane W. , Sheedfar Fareeba , Trentacosti Giulia , Weber-Boer Kathryn O.
Published: August 2020

The academic landscape of the Netherlands has been influenced in recent years by new governmental policies regarding open access and open science, national and European legal guidelines, developments in ICT, and changes in how researchers are assessed. The University of Groningen Library (UB) has seized the opportunity in these developments, providing research support in the domains of registration and archiving of research output, open access publishing, research data management, and research analytics. Increased efficiency in traditional library procedures and the introduction of project-based funding have provided staff capacity for these developments. Full-service customization, to meet the needs of researchers and alleviate their time and work pressure, lies at the heart of the UB's research support.
Teaching Digital Competence and Scholarly Communication
Authors: Delgado-Vázquez Ángel M.
Published: August 2020

The objective of the Research Support Services of the Universidad Pablo de Olavide Learning and Research Resource Center is to contribute to the improvement of the research processes as well as to maximize the results obtained and their evaluation. To this end, it offers bibliographic information and reference services, advice on the processes of publication, and evaluation, both individual and collective; standardization and digital academic identity; and, of course, training in all these areas within the context of the intensive use of digital media. For some years now, the LRRC's training of researchers has focused on the use of digital media as a part of the research process and has also integrated into the research staff training plan of the university that manages the corresponding service with which the LRRC collaborates very actively.
How to Monetize Data
Authors: Moerel Lokke
Published: August 2020

This chapter is a continuation of the preceding chapter, where the author discussed the obstacles encountered by established companies when wishing to transform their business models and provides suggestions for improvement of their corporate governance to better navigate the digital transformation. In this chapter, the author provides practical rules of the road for how established companies can monetize their data including some pitfalls for established companies and discusses a number of ethical dilemmas that companies have encountered in practice when implementing new digital technologies and services.
Cyber Security
Authors: Goedeker Michael A.
Published: August 2020

New attacks and methods seen today indicate an emerging trend and dependency on reverse-engineered technology that was used in the past by espionage and intelligence agencies and their tactics as well as use of modern technology to obtain information and data that is turned into usable intelligence. One of the many disturbing consequences of this is that we are faced with attackers that are versed in stealth, deception, planting false information, and increased training in newer attack technologies that classical tools can no longer reliably find. In addition, advanced attack and deception skills now use OSINT (open source intelligence) data collection tactics that have moved entire attack chains into the espionage and surveillance realm.
Uncover the Hidden Relationships of Work
Authors: Johansson Peter E. , Döös Marianne , Backström Tomas
Published: August 2020

This chapter aims to explore the possibilities of visualising work-integrated competence networks—here referred to as relatonics—and contribute to the understanding of how to support efforts of organising change. The competence-generating processes of an organisation are problematic in that they are largely hidden in the midst of everyday practice. If not receiving adequate attention, there is the risk of conducting too frequent, disruptive, and unhealthy reorganisations. This strengthens the reason why visualisations of relatonics are of value. The demarcation line between what is hidden, and what is not, is relocated through the use of visualisations of relatonics. A conclusion is that images representing relatonics can be utilised to support informed change decisions.
Aiding the Fourth Industrial Revolution in the Developing World
Authors: Windsor Sampath S. , Royal Carol , Windsor Chatura C.
Published: August 2020

Academic research that examines different leadership models utilised in the digital age within ICT4D that facilitates the Fourth Industrial Revolution for the marginalised people are scarce. This study focused on the e-Sri Lanka program, initially funded by the World Bank as a unique South Asian project that established a network of 1,005 Nenasala telecentres. Sri Lanka is further focused on building an e-smart, e-inclusive society through ICT4D. In 2020, the Nenasala 2.0 initiative is to be expanded on the Nenasala network to scale up e-society innovations. This context provides an exciting research bedrock to explore. The research findings revealed that leadership at various organisational levels will be key to Nenasala 2.0 and ICT4D program sustainability. The Nenasala model that benefitted from unique community-based leadership was termed socio-cultural leadership. A replication of the study in other developing countries to identify the leadership needed in ICT4D could prove invaluable as it may identify viable complementary options to commercially orientated telecentres.
Reimagining Social Innovation and Social Enterprise for Industrial Revolution 4.0
Authors: Oberoi Roopinder , Mswaka Walter , Leandro Francisco José B. S. , Snowden Michael , Halsall Jamie P.
Published: August 2020

This exploratory study aims at understanding the social aspects of the Fourth Industrial Revolution by suggesting how the interface involving technological innovation and social innovation can resolve societal and socioeconomic problems with stress on sustainable development. The authors view social innovation and social enterprise as new amalgam for solving social problems in the era of the Fourth Industrial Revolution. By applying theoretical analysis of the existing literature about the correlation between the Fourth Industrial Revolution and social innovation and social enterprise, they aim to describe the opportunities, forms, and the challenges unfolding in this new age. UK and China case studies will provide the empirical evidences that could support social innovators and social enterprises understand the implications in fields of application of the Fourth Industrial Revolution plus the interplay between them.
Legal and Regulatory Challenges in Facilitating a Sustainable ASEAN E-Commerce Sector
Authors: Laxman Lekha Kunju Pillai
Published: August 2020

The ASEAN region's potential ability to reap the benefits of e-commerce is considerable, and it is timely to strategize a sustainable pathway for ASEAN's e-commerce market. This chapter explores the arising legal and regulatory challenges with measures needed to facilitate e-commerce activities in the region. A qualitative research design is utilized to review secondary data and analyze ASEAN's current legal and regulatory framework. The findings reveal that despite the untapped potential of the collectively large “ASEAN market,” there are significant challenges to developing e-commerce in some countries. Moreover, there are additional regulatory challenges in tackling a myriad of issues related to cross-border challenges in terms of security and reliability of payments: logistics, customs and border administration, foreign market access, data protection, and the regulatory environment for national and cross-border e-commerce transactions. Some form of legal and regulatory harmonization is required between member nations in order to mutually reap the benefits of e-commerce.
Regulating Digital Platforms
Authors: Iman Nofie
Published: August 2020

Digital platforms and services are increasingly prevalent. They have challenged the traditional assumptions of technological innovations and business competition in the market. We, by and large, communicate on digital platforms and services when we are online. Even though the benefit of such phenomena might be obvious, even seem ideal at times, the perils are also worryingly apparent. There is relatively little attention has been given on the regulatory and policy aspect of digital platforms and services, let alone in the context of emerging countries. This article discusses the governance of platforms and policies that might be relevant for developing context such as Indonesia. This chapter offers an analytical framework to analyze policy options regarding digital platforms and services. It is expected that the framework could become a practical instrument to help policymakers in identifying their options and the impact thereof concerning digital platforms and services.
Small Business in Indonesia
Authors: Tambunan Tulus
Published: August 2020

It is undeniable that information and communication technology (ICT) has changed many things in business. The existence of ICT has also increasingly influenced the way business activities are financed via online, known as financial technology (fintech)-based peer-to-peer (P2P) lending companies. This chapter is based on a study which aims to explore the use of e-commerce by small businesses, represented by micro and small enterprises (MSEs), and the role of P2P lending companies in financing MSEs in Indonesia. As an exploratory investigation, it adopts a descriptive analysis. It analyses secondary data and primary data collected from interviews with randomly selected P2P lending companies and owners of MSEs that have been granted loans from these companies. The results suggest that the use of e-commerce by MSEs in Indonesia is still very low. Although national data is not available yet because it is a new phenomenon, this chapter suggests that the emergence of fintech, especially the P2P lending category, will expand MSEs access to funding from formal sources.
Mapping the E-Business Ecosystem in Indonesia
Authors: Widyanto Hanif Adinugroho , Haryanto Jony Oktavian
Published: August 2020

Indonesia's e-business sector is one of the fastest growing in the world, with a burgeoning middle-income class population that is very active online and projected to become the third largest economy among the emerging markets by 2050, offering businesses and investors alike with plenty of opportunities going forward. However, the country also faces some of the most perplexing challenges that e-business entities in the market must navigate, from a host of regulatory issues, poor financial literacy and inclusion, unskilled labors, high infrastructure gaps, expensive logistic costs, and so on. Therefore, this chapter will discuss the regulatory basis for e-business in Indonesia, followed by a breakdown and analysis of the industry's landscape and challenges. Finally, the chapter will conclude by discussing the findings of some of the authors' previous case studies on e-business in Indonesia.
Observing Digital Marketplaces of Agricultural Products in Indonesia
Authors: Almunawar Mohammad Nabil , Anshari Muhammad , Lim Syamimi Ariif
Published: August 2020

Indonesia has a large population and its increasing degree of internet penetration accessed through smartphones, which recently has reached 63.5% or more than 170 million people connected to the internet, has made Indonesia a fertile land for digital marketplace platforms to flourish. We witnessed the blossoming of digital marketplace platforms in this decade; many start-ups have been born, and some of them have reached the unicorn status in a relatively short time, such as Go-Jek, Traveloka, Tokopedia, and Bukalapak. Although most of these digital marketplaces have never been physically involved with any types of agriculture, there are more than a dozen start-ups of the digital marketplace that are directly involved with farming, and the number of them has grown recently. This chapter will discuss small-scale farming problems in Indonesia and how the digital marketplace offers solutions to the problems. Related theories such as transaction cost economy and the multi-sided market will be discussed. Some cases of a digital marketplace for agriculture in Indonesia will be explored.
The Economic Impact of E-Commerce in Singapore
Authors: Toh Mun Heng
Published: August 2020

The economic impact of e-commerce in Singapore is measured via three channels: (1) aggregate demand stimulative effect of capital investment, (2) the productivity effect resulting from capital investment, and (3) of the price and cost reduction effect associated with the productive use of e-commerce transactions. Using input-output technique pioneered by Nobel laureate W. Leontief, and econometric analysis, it finds that e-commerce in Singapore accounts for S$35.5 billion of output (or sales revenue) and S$7.9 billion of value-added in 2018. These are respectively equivalent to 2.8% of the nation gross output and 1.7% of the annual GDP. E-commerce has supported more than 68,500 jobs and stimulated the formation of about 758 new company formation in the year. The value-added contribution by e-commerce is projected to grow from S$7.9 billion in 2018 to S$10.1 billion in 2020 and further to S$28.1 billion in 2030. As a percentage of GDP, e-commerce accounts for about 1.7% of GDP in 2018, and this proportion is expected to increase to 1.9% in 2020 and further to 3.5% in 2030.
The Model for Applying the Sufficiency Economy Philosophy of Different Generations in Bangkok and Its Vicinity
Authors: Photangtham Darin , Rittiboonchai Wisit
Published: August 2020

The purposes of this study were to 1) study the model for applying the sufficiency economy philosophy of different generations in Bangkok and its vicinity area and 2) compare the model for applying the sufficiency economy philosophy of different generations in Bangkok and its vicinity area. The study found that 1) the model for applying the sufficiency economy philosophy of Generation X was moral more than knowledge in every item. The condition of moral was mostly affected with SELF β =0.74, and the condition with knowledge was affected more than moral with RESON β =0.34. The model for applying the sufficiency economy philosophy of Generation Y was moral more than knowledge in every item with RESON β =0.78. The knowledge items were more than RESON β =0.50. The model for applying the sufficiency economy philosophy of Generation Z was in some items with RESON β =0.66; the condition with knowledge was affected more than moral with MODER β =0.98, and the model for applying the sufficiency economy philosophy of different generations in Bangkok and its vicinity area were different.
Online Food Ordering in Vietnam
Authors: Nghiêm-Phú Bình , Kiều Thu Hương , Hoàng Thị Thu-Trang
Published: August 2020

This study examines Vietnamese customers' feelings and thoughts about the online food order service recently developed in the country. Through interviews of 21 female customers in the capital city of Hanoi, two categories of customer feelings were identified: positive and negative. The reasons for or causes of these feelings were distributed across the five steps of the order and consumption process: pre-order (information and options), order (order, payment, and cancellation processes), delivery (staff attitude and waiting time), use (food quality and quantity), and post-use (complaint and complaint response). Based on these findings, theoretical implications about online food order services in particular and e-commerce in general are discussed. In addition, practical implications for restaurants, food deliverers, and app developers are proposed.
The Rise of Digital Marketplace in Brunei Darussalam
Authors: Abdullah Alif Azizi , Almunawar Mohammad Nabil , Ali Muhammad Anshari
Published: August 2020

E-commerce has significantly changed the way businesses conduct transactions via the internet, which primarily associates the buying and selling of products or services. Through the internet, businesses can sell their products or services directly to their consumers or through a digital marketplace to attain a broader market. Digital marketplace firms are among the earliest e-commerce firms established, such as Amazon and eBay. With the rapid growth and adoption of the Internet and digital marketplace on a global scale and also at a regional level, implementation of digital marketplace is slowly rising in Brunei Darussalam throughout the last decade. This chapter aims to investigate the rise of digital marketplace in Brunei Darussalam. The chapter includes background theories of the digital marketplace, such as two-sided markets and digital platforms. Several cases of digital marketplace and governing bodies are explored, and factors contributing to the rise of digital marketplace will be discussed.
Adoption of E-Commerce Among Travel Agents in Brunei Darussalam
Authors: Hamir Md Hisyamuddin , Sham Nurul Qamarina Ali , Ahmad Siti Nazihah , Ibrahim Nur Khalifah , Osman Shazedah , Zuadi Amalina
Published: August 2020

Information and communication technology has played an important role in the tourism industry. The internet has completely changed the tourism industry's landscape, particularly for travel agencies. Travel agencies are small and medium-sized enterprises that manage, coordinate, and provide transportation, leisure, and hospitality services. Based on prior research, travel agencies are regarded as slow adopters of e-commerce. Moreover, three factors affect the adoption of e-commerce among travel agents, which are environmental pressure, benefits of adoption, and perceived barriers. In achieving this study's aim in reference to Brunei Darussalam, an integrated conceptual framework was developed based on the technology acceptance model. A quantitative approach via questionnaires was used in the data collection. If managers are able to recognise the aforementioned factors, it could help them develop strategies to improve and sustain their businesses.
Contemporary Business Culture and Thoughts for ASEAN Entrepreneurs
Authors: Abdullah Noraini , Mohd. Amin Jamal
Published: August 2020

This chapter introduces the entrepreneurial concepts that form the dynamic culture and thoughts incumbent upon entrepreneurs in facing the current challenging scenarios. Preliminary, the extended Theory of Planned Behaviour (TPB) is introduced for the intention of financial and entrepreneurial behavioural change. These entrepreneurial concepts, denoted by BOSSON FC, are founded based on business knowledge, skills, and personal experiences of authors. BOSSON FC stands for Benefits-Best-Sincerity, Objective, Sales and Cost Thinking, System, One or Open, Niche, Face/Focus/Fast/Flexible, and lastly, Creative. Each of these concepts will be clearly explained and discussed. Issues incorporated into this chapter are on location commerce, social norm and commerce, inclusive of customer cum entrepreneur relationship management with exemplary cases in three countries, namely Pattani in Thailand, Jakarta in Indonesia, and Kuala Lumpur in Malaysia. This chapter would further highlight the practical implementation for new and young entrepreneurs to reach their achievable business goals.
Designing Rental Business Based on Mobile Application
Authors: Wang Gunawan , Hwa Tjoa Han
Published: August 2020

With the decline of the Indonesian motorcycle market in recent years, there is a declining performance of primary motorcycle dealers in general. The chapter proposes the mobile business model that enables to the assistance of enhancing the traditional business of PT Sejahtera Rental Utama (PT SRU), a major supplier of a two-wheel and three-wheel that supports the wide SME business in Indonesia. With wide coverage of the market owned by PT SRU, there are urgent needs to embrace mobile strategy and introduce innovative leasing strategy to strengthen its current marketing strategy. The chapter examines the use of Business Model Canvas (BMC) and Balanced Scorecard to assist the app development by providing a comprehensive overview to address the needs of customers, introducing financial measurement, comprehensive design of internal business process, and introducing innovative strategy through leasing business. The outcome of the chapter is expected to increase the company performance, enlarge market coverage, and an aggressive strategy to reach SMEs.
BeUsin
Authors: Halim Nurliyana Amalina Rabiatulafiqah Abdul , Hashim Nasshata Fatiha A. , Alek Siti Kamaliah Awang , Asmali Khairunnisa Nurasikin , Rosli Rafidah , Anshari Muhammad
Published: August 2020

Budgeting, portfolio management, and financial planning platforms are gaining popularity, especially among young people. They may be more willing to utilize a non-traditional financial service, especially if these alternatives are technologically advanced and are well in tune with the technological society. BeUsin is a proposed project for saving and investments parallel with Islamic compliances. The aims of the project are to increase awareness on the importance of savings and the advantages of investment and to support one of Brunei's Wawasan 2035 vision, which is to have varied sustainable ways of delivering income to the people.
Entrepreneurship and Technopreneurship in Era 4.0
Authors: Zein Mufrida , Ghalih Muhammad , Pebriana Rina
Published: August 2020

This chapter discussed that the combination of entrepreneurship and technopreneurship is a crucial factor in the long-term sustainability of e-commerce and e-businesses. The Industrial Revolution 4.0 produced very rapidly, disruption, and exponential changes. The development of digital technology will change and displace traditional industries. Not only traditional industries but also various repetitive jobs such as cashiers, admins, or small and micro-manufacturing industry workers sooner or later will be replaced by machines or automation robots. Even professions and analytical work such as tax consultant, accountant, or translator will be carried out by digital systems that will process input data more quickly, accurately without human error, and precision according to principles. One of the professions that is believed to continue to develop and will continue to exist is technopreneurship that is primarily supported by the increasing number of forms of technology-based entrepreneurship, such GO-JEK.
Role of Media Agencies to Implement Social Customer Relationship Management Among Malaysian Organisations
Authors: Kasem Nafisa , Suberamanian Kumaran , Nayan Shahreen Mat , Moghavvemi Sedigheh
Published: August 2020

This chapter aims to examine the effects of different media agencies on the new media-based customer relationship management of Malaysian organisations. The review provides an essential investigation of the concept, beliefs, points, and execution approaches of social media-based customer relationship management (CRM). In any case, every one of the organisations is not equipped to do such examination independently, so they need to take help from outsider organisations like social media-based CRM vendors, for example, media agency, the organisations that helps them to achieve the desired CRM goals. Hence, to understand the potential of social media-based CRM, it is essential to investigate the different purposes of social media-based CRM vendors and their effect on organisational performance. The information for the examination collected from four such organisations operating in Malaysia that perform activities related to social media-based CRM through semi-structured in-depth interviews.
Predicting Patient Admission From the Emergency Department Using Administrative and Diagnostic Data
Authors: Savage David W. , Woolford Douglas G. , Simpson Mackenzie , Wood David , Ohle Robert
Published: August 2020

Emergency department (ED) overcrowding is a growing problem in Canada. Many interventions have been proposed to increase patient flow. The objective of this study was to predict patient admission early in the visit with the goal of reducing waiting time in ED for admitted patients. ED data for a one-year period from Thunder Bay, Canada was obtained. Initial logistic regression models were developed using age, sex, mode of arrival, and patient acuity as explanatory variables and admission yes or no as the outcome. A second stage prediction was made using the diagnostic tests ordered to further refine the predictive models. Predictive accuracy of the logistic regression model was adequate. The AUC was approximately 81%. By summing the probabilities of patients in the ED, the hourly prediction improved. This study has shown that the number of hospital beds required on an hourly basis can be predicted using triage administrative data.
Judicial Power Decentralization in Ethiopia: Practical Limitations and Implications on Self-governance of Regional States
Authors: Afesha Nigussie
Published: August 2020

Ethiopia’s Constitution provides for a parallel –federal and state– court system. While federal courts entertain cases of federal matter, state courts adjudicate regional matters. However, there are ambiguous issues and practical limitations relating to this judicial power decentralization, some of which have an undesirable implication on the self-governance of regional states. These are the federal versus state matter controversy, the scope of the Federal Judicial Administration Council’s involvement in the nomination of state court judges, lack of standard criteria to calculate the cost regional state courts incur in exercising delegated judicial powers and the issue of cassation over cassation on state matters. Several challenges arise from the distribution of judicial authority in Ethiopia. First, regional states have done little with regard to distinguishing state matters from federal matters, and claiming reimbursement for costs they incur in exercising delegated federal judicial power. Second, the federal Supreme Court allocates nominal compensatory budget without considering the number of federal cases that are adjudicated in state courts and accordingly computing the cost incurred while state courts exercise delegated federal judicial power. Third, cassation over cassation on state matters seems to be inconsistent with the federal arrangement. These factors indicate gaps in the decentralization of judicial power which necessitate constitutional and legislative measures that can rectify these limitations commensurate with the power of regional states to exercise judicial power in regional matters. 

Key terms

Judicial power, Federalism, Decentralization, Self-governance, Ethiopia
The Law of Criminal Informant in Ethiopia
Authors: Negash Alemu Meheretu
Published: August 2020

Many jurisdictions use criminal informants –suspects or defendants who provide evidence in return to a charge or a sentence benefit– to investigate and prosecute mainly organized crimes. Ethiopia has also embraced this investigation and prosecution tool with respect to some selected crimes. This article examines and explicates the legal framework on criminal informant in the context of four proclamations governing corruption, terrorism, trafficking and smuggling in persons, and witness and whistle blowers protection. I argue that the law suffers considerable limitations and gaps in articulating complete, clear and coherent standards for informant selection, and consistent concessions and benefits, as well as in terms of instituting adequate guarantees and meaningful enforcement mechanisms to protect defendants against the blemishes of the informant system.

Key terms

Criminal informant, Evidence, Substantial evidence, Concessions, Safeguards, Witness protection, Ethiopia
Dini ve Dünyevi "Hac"
Authors: DELANEY Carol
Published: August 2020

Türkiye’deki köylülerin Mekke’ye yaptıkları hac ile Avrupa'daki göçmen Türk köylülerinin doğdukları köylere yaptıkları yolculuklar karşılaştırıldığında bu iki yolculuğun hacı ve göçmen kategorilerinde olduğu gibi “dinî” ve “dünyevi” kategorileri arasındaki sınırları da bulanıklaştırdığı iddia edilebilir. Göçmenler ile hacıların ülke sınırlarını aştığı gibi bilim insanları da disiplin sınırlarını aşmalıdır. Bu köylüler için Mekke ve köyleri, onlarda gurbet hissi uyandıran, dışarıdaki merkezleridir. Oraya tam olarak yerleşmeme ama gidebildiklerinde orayı ziyaret etme nedenleri, zihinlerindeki bu imajın yok olmaması için olmalıdır. Böylece onlar, yaşadıkları yerin kendi evleri olmadığını düşünecek, ilk, gerçek ve nihai evlerinin neresi olduğunu hep zihinlerinde canlı tutabileceklerdir. C. Delaney, köylülerin Mekke’ye yaptıkları hac gibi göçmenlerin evlerine yaptıkları bu zorlu yolculuğun da ritüelistik ve zorunlu karakterini örtülü şekilde yapılandıran ve anlaşılır hale getiren sembolik bir model sunduğunu ileri sürmektedir. Her biri kendine ait retorik ve sembolleri olan göç ve hac gibi ayrı alanlar yerine farklı anlaşılırlık dereceleriyle hayal gücünü şekillendiren ve Müslümanların davranışını motive eden bazı güçlü anahtar semboller olabileceğini öne sürerek böyle bir projeye girişmektedir.
Programa audiovisual de técnicas de higiene bucal para la Facultad de Odontología de la ULEAM, Ecuador
Authors: Zambrano-Pincay María Victoria
Published: August 2020

La presente investigación se realiza en la Facultad de Odontología de la Universidad Laica Eloy Alfaro de Manabí, con el objeto de apoyar en la planificación y actividades educativas que tienen como fin capacitar a pacientes y a sus acompañantes que esperan ser atendidos en el Centro de atención en la Facultad de Odontología de la ULEAM, para adquirir comportamientos que favorezcan la salud bucodental a través de un programa audiovisual de técnicas de higiene bucal. Este estudio es de tipo descriptivo, transversal y analítico. Se hace referencia a los programas preventivos promocionales de salud bucal, con revisión de conceptos de los determinantes de la salud, prevención y promoción. Donde se concluye que la técnica audiovisual se inserta en una metodología que desarrolla a los participantes como sujetos activos, capaces de construir nuevos conocimientos; el programa que se desarrolla se espera contribuya al mejoramiento de la salud oral.

Palabras clave: Programa, audiovisual, técnicas, higiene, bucal.
Análisis estadístico de la satisfacción laboral en los trabajadores del área de farmacia del Hospital Teodoro Maldonado Carbo, Ecuador
Authors: Mendoza-Mestanza Geanella Vanessa
Published: August 2020

A pesar de que la definición de calidad de vida tomó fuerza recientemente, muchos profesionales y científicos han pretendido evaluar sistemáticamente su relevancia en el comportamiento de las personas. La relevancia del estudio se fundamenta en la calidad de vida y la satisfacción laboral de los funcionarios del área de farmacia del Hospital Teodoro Maldonado Carbo. El objetivo del estudio es analizar las correlaciones entre las dimensiones de la calidad de vida y la satisfacción laboral desde la perspectiva estadística. Para el desarrollo de la investigación se emplearon los resultados propuestos en el artículo científico “Calidad de vida y satisfacción laboral de los funcionarios del área de farmacia del Hospital Teodoro Maldonado Carbo, Ecuador” (2019). Se establecieron correlaciones en función de dimensiones como la salud, felicidad, satisfacción con la vida, satisfacción económica, satisfacción con la vida familiar (con dos escalas) y satisfacción con el bienestar subjetivo. Los parámetros antes mencionados, así como las correlaciones entre variables fueron analizadas estadísticamente mediante el programa informático SPSS. Se concluye que todas las dimensiones de calidad de vida tuvieron respuestas afirmativas con respecto a esta variable, demostrando que el personal tiene una calidad de vida positiva.

Palabras clave: estadística, correlación, calidad, satisfacción laboral, farmacia.
Analisis Kinerja Dalam Pendukung Keputusan Pemilihan Vendor Pada Unit Bisnis Sistem Transportasi Di PT LEN Industri (Persero) Menggunakan Metode Profile Matching
Authors: Setiadi Hilman , Rizqian Maulana Malik , Rezza Ali Mohamad
Published: August 2020

Vendor merupakan salah satu mitra bisnis strategis bagi perusaan. Peranannya sangat penting guna menjamin ketersediaan material yang dibutuhkan dalam pengerjaan suatu project. Dalam implementasi pengadaan material,l ada kalanya vendor tidak bisa menjaga komitmennya sehingga berdampak pada project yang sedang berjalan. Terganggunya project dapat berdampak pada penganggaran biaya yang telah direncanakan. Lebih jauh, kondisi seperti ini akan berpengaruh terhadap proses produksi yang telah direnakan. Menghadapi permasalahan tersebut, perlu dilakukan penilaian agar mampu memenuhi kebutuhan project secara konsisten. Pada penelitian ini digunakan Metode Profile Matching untuk menentukan vendor mana yang memiliki peringkat yang terbaik. Pengambilan keputusan akan dilakukan dengan membandingkan gap antara nilai alternatif dan kriteria yang diinginkan perusahaan. Berdasarkan hasil penelitian terhadap ketiga vendor yang maka vendor Supreme menempati peringkat pertama dengan nilai hasil akhir 5,18, disusul dengan vendor Leoni di peringkat kedua dengan nilai hasil akhir 5,1 dan vendor JLAPP menempati peringkat ketiga dengan nilai hasil akhir 4,97. Hasil pemeringkatan ini dijadikan sebagai masukkan bagi perusahaan dalam menentukan mitra utama dan bagi vendor sebagai evaluasi guna meningkatkan kinerjanya sehingga dapat menjadi pilihan utama bagi perusahaan.
The Influence of Artificial Intelligence on the Human Potential Development: The Views of Orthodox Clergy and Parishioners
Authors: Vinichenko Mikhail V. , Rybakova Marina V. , Nikiporets-Takigawa Galina Y. , Chulanova Oхana L. , Ljapunova Natalia V.
Published: August 2020

The article discusses the nature of the influence of artificial intelligence on the development of human potential from the point of view of the Orthodox clergy and their parishioners. Methodologically, surveys and statistics were used to find out the opinion of the study subjects. A common phenomenon in the study was a unique consolidated position of all categories of Orthodox respondents on the danger that artificial intelligence represents. Most Orthodox are concerned about the unpredictability of creating and using artificial intelligence, especially in a pandemic. The authors considered the position of clergy, parishioners with and without a church on the nature of artificial intelligence's influence on human potential, the threats and risks to humans that come from artificial intelligence. The main advantage of the work is the results obtained on the basis of the comparative analysis of the positions of different categories of orthodox respondents on the nature of the influence of artificial intelligence on the development of human potential. In conclusion, the results can be used to develop a categorical-conceptual apparatus, to systematize knowledge about the use of artificial intelligence in the social and spiritual spheres.
Young People Leisure Activities Transformation during Quarantine Self-Isolation: Characteristics and Regulation Problem
Authors: Mischenko Elena V. , Fabrikov Maxim S. , Martynenko Elena V. , Martynenko Stanislav E. , Smirnov Viktor M. , Ibraeva Gulnara R. , Kosenko Andrey V.
Published: August 2020

The objective of the research is to study the characteristics of leisure activities of young people in self-isolated conditions during the coronavirus pandemic. As a research method, the authors use an online survey that allowed them to more effectively visualize the features of leisure activities and the peculiarities of their regulation among self-isolated students. The article also considers the leisure strategies of young people in conditions of self-isolation and social fortune. The novelty of the research lies in the fact that the hierarchy of leisure preferences of young people was studied for the first time during the period of self-isolation. It is concluded that the leisure practices of young people are identified by the regular use of the Internet, instead of the use of sports or any other practice. The priority areas of the Internet application are: study and communication, reading books and consulting news. In addition, there is the ability to communicate on social networks, search for video and audio recordings and games on the network. Preferred game genres are shown to be multiplatform simulators and strategies.
Pengaruh Paparan Asap Rokok Dengan Berat Badan Lahir Rendah
Authors: Samsinar  , Nurhasanah
Published: August 2020

Kehamilan adalah suatu anugerah yang harus dijaga sebaik mungkin dengan memperhatikan berbagai faktor yang dapat mempengaruhi kehamilan, salah satunya dengan menjauhkan diri dari paparan rokok baik sebagai perokok aktif maupun sebagai perokok pasif. Desain penelitian adalah cros-sectional dengan jumlah sampel 80 ibu hamil terdiri dari 20 perokok pasif , 20 tidak perokok dan 20 tali pusat bayi perokok pasif, 20 tali pusat tidak perokok dipilih secara purposive sampling. Kritesia inklusi adalah usia kehamilan 38 minggu dan 39 minggu. Kriteria eksklusi adalah hipertensi, hamil gemeli. Data dikumpulkan langsung oleh peneliti meliputi karakteristik terdiri dari usia, paritas, status gizi. Analisis bivariat digunakan untuk pengaruh paparan asap rokok terhadap Berat Badan Lahir Rendah. Hasil penelitian menunjukkan bahwa terdapat korelasi pengaruh asapa rokok terhadap BBLR dengan nilai (p=0.049) lebih kecil dari 0.05. Disimpulkan bahwa paparan asap rokok memiliki pengaruh terhadap BBLR. Diharapkan kepada ibu hamil agar lebih memperhatikan lingkungan sekitar dan tenaga kesehatan memberikan informasi tentang bahaya rokok melalui pendidikan kesehatan.
AVALIAÇÃO PSICOLÓGICA COMO PROCEDIMENTO INCLUSIVO:
Authors: Acuna José Tadeu , Maturana Ana Paula Pacheco Moraes , Capellini Vera Lúcia Messias Fialho
Published: August 2020

A avaliação psicológica de alunos com deficiência intelectual para o encaminhamento aos serviços especializados, é um processo que levanta informações sobre esta população, podendo favorecer a sua inclusão a partir da indicação de quais áreas do desenvolvimento cognitivo devem ser estimuladas ao longo dos serviços atendimentos pedagógicos especializados. Nesta direção, o objetivo deste trabalho é apresentar os resultados de avaliação psicológica de seis alunos do Ensino Fundamental de uma escola pública estadual de uma cidade do interior de São Paulo, buscando investigar a indicação de deficiência intelectual a partir de avaliação pedagógica inicial construída pela equipe de professores, para possível encaminhamento dos alunos ao atendimento pedagógico especializado. Para esta tarefa, foi aplicado o WISC-IV, a anamnese com os pais e consulta a avaliação pedagógica. Os resultados confirmaram a suspeita de deficiência intelectual. Sendo assim, os alunos puderam ser avaliados em relação as suas características de aprendizagem e encaminhados ao atendimento pedagógico especializado. Por fim, este estudo aponta para a necessidade de reflexões acerca da importância da avaliação psicológica integrada a outros procedimentos, pautada na clareza das legislações que a endossem como estratégia inclusiva.
FORMAR-SE EM GRUPO: NARRATIVAS QUE SE CRUZAM NO ESPAÇO DE UM GRUPO DE PESQUISA
Authors: Barbosa Roberta De Oliveira , Gonçalves Harryson Júnio Lessa , Santos Paulo Gabriel Franco dos
Published: August 2020

O artigo apresenta um estudo reflexivo acerca do papel formativo de um Grupo de Pesquisa em Currículo na formação inicial de uma professora graduanda do curso de Ciências Biológicas. Para tal, o artigo inicialmente discute o papel formativo da pesquisa por meio de (auto)narrativas, escolha metodológica da pesquisa realizada. Foram elaboradas cinco (auto)narrativas escritas olhando para memórias e relação com o Grupo de pesquisa a partir de temáticas apresentadas por outros participantes do Grupo via formulário eletrônico. Com base nas análises e reflexões sobre o conteúdo que foi elaborado para a pesquisa se discute qual a experiência de formação proporcionada pelo Grupo de pesquisa, e como as aprendizagens da docência e da pesquisa vivenciadas no grupo influíram na formação inicial de uma professora.