bluuebunny/crossref_metadata_2025 huggingface dataset:
Factors influencing college students’ behaviours of spreading internet public opinions on emergencies in universities
Authors: Ye Pinghao , Liu Liqiong
Published: April 2021

Purpose

This study aims to explore the influencing factors on college students’ behaviours of spreading Internet public opinion on emergencies in colleges and universities. This study provides a reference for these institutions to cope with and reduce the influence of Internet public opinion on emergencies and maintain their normal teaching order.

Design/methodology/approach

In this study, a research model by using motivation theory and design a questionnaire on the basis of relevant literature are constructed. This paper surveys college students and collects a total of 317 valid questionnaires. On the basis of the reliability and validity of the questionnaire, this study verifies the proposed model by using Smart PLS.

Findings

The results show that social motivation and information source preference have significant positive influences on college students’ willingness to spread Internet public opinion on emergencies in colleges and universities. Moreover, information source preference has a significant moderating effect on the relationship between social motivation and dissemination willingness. If college students’ information source preference is high, then the moderating effect is significant. The extent of college students’ interaction and involvement has a significantly positive influence on their trust in the dissemination platform for Internet public opinion on emergencies in colleges and universities. Egoism has a significantly positive influence on the social motivation of college students to spread Internet public opinion on emergencies in colleges and universities. Involvement degree has a significant moderating effect on the relationship between social motivation and trust. If college students’ involvement degree is low, then the moderating effect is significant. Thus, when the involvement of college students in Internet public opinion on emergencies in colleges and universities is low, the influence of social motivation on trust is great.

Originality/value

This study increases the influencing factors in the literature on Internet public opinion, enriches the research theory of Internet public opinion on emergencies in colleges and universities and expands the application scope of the theory of social motivation. The conclusion provides guidance for colleges and students to govern Internet public opinion on emergencies and improve the ability of these institutions in dealing with Internet public opinion on emergencies.
The economic effects of clean development mechanism afforestation and reforestation project: evidence from China
Authors: Hu Yuan , Zheng Wenxue , Zeng Weizhong , Lan Hongxing
Published: April 2021

Purpose

Forestry carbon sink (FCS) is not only an important measure to deal with the current global climate change but also an effective way to build an ecological civilization. As an important form of implementation of FCS, the afforestation and reforestation projects under the clean development mechanism (CDM A/R) have important functions such as ecological protection and economic growth. This paper aims to evaluate the short-term and long-term impact of CDM on the county economy and its impact mechanism.

Design/methodology/approach

This paper first uses propensity score matching to match the county (treatment group). Second, this paper uses difference in difference to estimate the net effect of CDM A/R project on county economic development to reduce estimation error. Finally, the impact mechanism of implementing CDM A/R project on county economic development was tested.

Findings

The CDM A/R project has significantly promoted the development of real gross domestic product (GDP) and per capita real GDP in the region. Because of the long project cycle, this promotion is not immediate in the short term and has an obvious hysteresis effect. The longer the implementation time, the greater the promotion of the local economy will develop. The results are robust after the robustness test that uses the single-difference method. The CDM A/R project has promoted local economic growth by optimizing the local industrial structure, increasing the regional capital stock and raising the regional government’s fiscal revenue and expenditure.

Originality/value

This paper provides a critical overview of the relationship between clean development mechanism and local economic development.
How do front-line employees make decisions on whether to hide their knowledge from co-workers in hospitality firms?
Authors: Rao Yong , Lao Lifen , Liu Chao
Published: April 2021

Purpose

This paper aims to explore the psychological process by which front-line employees (FLEs) in hospitality firms make decisions on hiding knowledge.

Design/methodology/approach

A qualitative methodology was used, with triangulated data collection from six different types of hospitality firms. By using the thematic analysis approach, a conceptual framework consisting of seven main themes was constructed to reflect the replicable logic of an individual’s knowledge exchange decision-making in various situations.

Findings

This study proposes a theoretical framework describing how hotel employees evaluate the cost and benefit of knowledge exchange implicitly. Using this framework, this paper illustrates the strategies that FLEs use to make a bounded-rational decision on knowledge exchange in situations characterized by time constraints and limited information.

Practical implications

Hotel managers can use the psychological process presented in this paper to better understand how FLEs make knowledge-hiding decisions in the workplace. Furthermore, specific measures are suggested to reduce FLEs’ knowledge-hiding behaviors in each stage of their knowledge exchange decision process.

Originality/value

This paper uncovers the psychological process of individuals’ decision-making regarding hiding knowledge from others in the hotel context, thus increasing the understanding of the rationale of FLEs’ knowledge hiding behaviors from the perspective of bounded-rational decision theory.
Effectiveness of investing in flood protection in metropolitan areas: lessons from 2019 Typhoon Hagibis in Japan
Authors: Ishiwatari Mikio
Published: April 2021

Purpose

This study aims to demonstrate the effectiveness of investment in flood protection by analyzing the flood disaster caused by Typhoon Hagibis in Japan in October 2019. The typhoon severely damaged the central and eastern Japan regions and threatened the Greater Tokyo area.

Design/methodology/approach

The paper examines flood risks in the Greater Tokyo area and reviews how the flood protection systems functioned to protect Tokyo from the typhoon. The hydrological data of rainfall and water levels at major rivers and the operation records of flood control facilities are collected and analyzed.

Findings

The study’s major finding is that the flood protection system succeeded in protecting the Greater Tokyo area from flooding. Typhoon Hagibis maintained its power until landing because of climate change and caused record-breaking rainfall. In a worst-case scenario, thousands of people could have died and hundreds of billions USD worth of assets could have been lost in Tokyo.

Practical implications

The paper describes the actual effects of the flood protection systems, consisting of dams constructed upstream, reservoirs midstream and diversion channels downstream. Thus, this study’s findings directly relate to practical implications for other countries and cities, which face flood risks under a changing climate.

Originality/value

The paper highlights the importance of investing in flood protection by examining actual disasters and providing detailed descriptions of flood protection systems.
Linking open innovation, innovation barriers and performance of Indonesian firms
Authors: Hartono Arif , Rafik Abdur
Published: April 2021

Purpose

This study aims to examine open innovation that consists a wide range of external knowledge search activities, such external search breadth and depth, external R&D, cooperation and acquisition activities, as a response to different innovation barriers faced by Indonesian firms.

Design/methodology/approach

Data are derived from Indonesia innovation survey. Exploratory factor analysis is used to identify and combine innovation barriers variables. Ordered logistic estimation is used to measure the impact of innovation barriers on firm openness decision. Logistic regression is used to measure the impact of innovation barriers on firm openness indicators such as external R&D, cooperation and acquisition as the variables are binary. Finally, Tobit regression is used to measure the impact of firm openness decision on innovation performance.

Findings

The main findings indicate that different barriers to innovation lead to different firms’ openness decisions, and different decisions on openness have differentiated influence on innovation performance.

Originality/value

This study contributes to the innovation barrier literature by empirically testing whether experiencing barriers to innovation is associated with a broader external knowledge search activity. Previous studies tend to link innovation barriers with a narrow activity as indicated by external knowledge searching widely and deeply.
Impact of digital marketing – a bibliometric review
Authors: Dunakhe Kedar , Panse Chetan
Published: April 2021

Purpose

The purpose of this paper is to review the literature on the topic “impact of digital marketing” over the span of past eight years, published in various prominent research journals in the past eight years. The purpose of this paper is to act as a starting point for several further researches in this area of study, and also to get the overview of the research that has happened and understand the relevant research gaps that exist in the area of digital marketing.

Design/methodology/approach

Scopus database is used to search the research publications on the selected topic. The papers selected for this paper have been published in the past eight years (2012–2020).

Findings

It has been concluded by many of the research papers reviewed that “Digital Marketing Efforts” influence the purchase intention of the customer. It can be also inferred that the distinction between the “marketing” and “digital marketing” is soon fading as every type of marketing effort will have an element of “digital marketing” in it.

Research limitations/implications

The approach to the review is theoretical and no primary data have been collected. This bibliometric review is expected to provide overview of the research that has happened over the span of past eight years in the area of digital marketing.

Practical implications

Many of the papers have expressed the limitations and opportunities for the future research. Few of the prominent and relevant research gaps are listed in this paper. This paper is expected to lay a foundation for several further studies in this area of study.

Originality/value

The paper is original in terms of reviewing the literature published on the topic, “impact of digital marketing”, between years 2012 to 2020. As the world has been forced to go digital due to COVID-19 outbreak, it has become all the more significant to take an account of developments in the field of “digital marketing”.
Lean practices and operational performance: the role of organizational culture
Authors: Sahoo Saumyaranjan
Published: April 2021

Purpose

There is a scarcity of research about cultural aspects of organization related to lean implementation. The purpose of this research is to investigate the effects of lean practices and organizational culture on the operational performance of small- and medium-sized manufacturing enterprises.

Design/methodology/approach

The study is based on a survey conducted and data collected from 215 manufacturing SMEs in India. The hypothesized relationships are then analyzed with structural equation modeling.

Findings

The results showed that the constructs of lean practices and organizational culture have significant and direct effects on the operational performance of Indian manufacturing SMEs. Further, this research shows the mediating effect of organizational culture on sustaining lean processes within small-medium manufacturing business setups.

Research limitations/implications

Future research is required in a more diverse context to confirm the generalization of the results. Future research may be extended to investigate the effects of lean and organization cultural aspects on measures of financial, social and environmental performance.

Practical implications

The results obtained would help managers of manufacturing SMEs to better understand the linkage between lean and operational performance, considering the aspect of cultural change management in an organization. The outcome of this research provides useful indications of how organizations can work to sustain the philosophy of lean manufacturing within their workplace.

Originality/value

There is a lack of research at the critical intersection of organizational culture and sustainability of lean implementation. Culture is key to making changes required for lean implementation and in sustaining the drive toward lean production and management. This research is an attempt to fill that gap.
Use of a winery’s website for wine tourism development: Rioja region
Authors: Marzo-Navarro Mercedes , Pedraja-Iglesias Marta
Published: April 2021

Purpose

The purpose of this paper is to define and analyse not only the main categories of online marketing strategies used by Rioja wine producers but also how wineries use their websites to provide information about wine tourism.

Design/methodology/approach

The content of websites corresponding to the Rioja designation of origin (Spain) is analysed, and the types of websites are determined according to significant differences in their content.

Findings

The websites used by Rioja wineries can be improved. The elements developed the best are those related to contact information and interactive communication, although interactive communication can also be enhanced through properly managed social networks. The study concludes that the websites can be further improved by including more information about the wines of the wineries, by improving their e-commerce platforms and interactivity and by including more information about other companies at the wine tourism destination. Two distinct types of websites were observed, differentiated by greater or lesser orientation towards the development of the region as a wine tourism destination.

Research limitations/implications

This study should be conducted for other designations of origin, both national and international, thereby allowing a comparison of not only the elements that are present on websites but also their orientation.

Practical implications

An outline is provided regarding the information that a winery's website must have to generate interest in a region as a wine tourism destination. The indicators that must be developed for a region to be tourism oriented are shown.

Social implications

The study highlights the importance of including wine tourism information on websites to improve social cohesion among wine tourism players and to contribute to both a stronger wine tourism identity and improved economic outcomes.

Originality/value

The proposed scheme is a diagnostic tool that allows determining the areas of improvement of one of the main sources of information used by tourists when selecting a destination. This tool can be applied by any winery regardless of its location.
Dialogic spaces in divergent and convergent collaborative learning tasks
Authors: Palmgren-Neuvonen Laura , Littleton Karen , Hirvonen Noora
Published: April 2021

Purpose

The purpose of this study is to examine how dialogic spaces were co-constituted (opened, broadened and deepened) between students engaged in divergent and convergent collaborative learning tasks, orchestrated by teachers in Finnish primary and secondary schools. The concept of dialogic space refers to a dynamic, shared resource of ideas in dialogue and has come to represent an ideal form of educational interaction, in the contexts of collaborative learning, joint creative work and shared knowledge-building.

Design/methodology/approach

A socio-cultural discourse analysis of video-observed classroom dialogue, entailing the development of a new analytic typology, was undertaken to explore the co-constitution of dialogic space. The data are derived from two qualitative studies, one examining dialogue to co-create fictive video stories in primary-school classrooms (divergent task), the other investigating collaborative knowledge building in secondary-school health education (convergent task).

Findings

Dialogic spaces were opened through group settings and by the students’ selection of topics. In the divergent task, the broadening of dialogic space derived from the heterogeneous group settings, whereas in the convergent task, from the multiple and various information sources involved. As regards the deepening of dialogic space, explicit reflective talk remained scarce; instead the norms deriving from the school-context tasks and requirements guided the group dialogue.

Originality/value

This study lays the groundwork for subsequent research regarding the orchestration of dialogic space in divergent and convergent tasks by offering a typology to operationalise dialogic space for further, more systematic, comparisons and aiding the understandings of the processes implicated in intercreating and interthinking. This in turn is of significance for the development of dialogic pedagogies.
Cultivating data visualization literacy in museums
Authors: Peppler Kylie , Keune Anna , Han Ariel
Published: April 2021

Purpose

This paper aims to explore what design aspects can support data visualization literacy within science museums.

Design/methodology/approach

The qualitative study thematically analyzes video data of 11 visitor groups as they engage with reading and writing of data visualization through a science museum exhibition that features real-time and uncurated data.

Findings

Findings present how the design aspects of the exhibit led to identifying single data records, data patterns, mismeasurements and distribution rate.

Research limitations/implications

The findings preface how to study data visualization literacy learning in short museum interactions.

Practical implications

Practically, the findings point toward design implications for facilitating data visualization literacy in museum exhibits.

Originality/value

The originality of the study lays in the way the exhibit supports engagement with data visualization literacy with uncurated data records.
Enhancing instructional outcomes with a serious gamified system: a qualitative investigation of student perceptions
Authors: Haruna Hussein , Abbas Asad , Zainuddin Zamzami , Hu Xiao , Mellecker Robin R. , Hosseini Samira
Published: April 2021

Purpose

This paper aims to evaluate the students’ perception of their learning experiences concerning serious gaming and gamification instructions and determines whether they were motivated enough and engaged during the educative process in a resource-poor context. Moreover, the study evaluated the impact of interactive instructional environment outcomes in terms of students’ perceptions of the learning catalysed by gamified systems, particularly in enhancing attitude change coupled with knowledge acquisition.

Design/methodology/approach

This study used a qualitative research design technique to collect the data. A total of 108 first year secondary school students participated in a sexual health literacy course that lasted for a five-week learning period. Using a cluster-sampling technique, three classes were randomly assigned to serious gaming, gamification and teacher-centred instructions. Individual face-to-face interviews were used to assess students’ perceives required satisfaction with three instructions. Data were audio-recorded, and coding analysis was used using NVivo software facilitated qualitative data analysis.

Findings

The results show that serious gaming and gamification instructions trumped the traditional teacher-centred instruction method. While intervention students were all positive about the serious gaming and gamification instructions, non-intervention students were negative about conservative teacher-centered learning whose limited interactivity also undermined learning relative to the two innovative interventions.

Research limitations/implications

As a justification to limit face-to-face classes, this study may be useful during an emergency phenomenon, including the current situation of amid COVID-19. The implementation of serious gaming and gamification as remotely instructional options could be among the measures to protect educational communities through reducing close-proximity, and eventually, control contamination and the spread of viruses.

Originality/value

The application of serious gaming and game elements should not be conceptualised as universal but context-specific. This study shows that particularism is essential to optimise the results in terms of coming up with a specific design based on the scope of evaluation for positive results and develop an intervention that will work, especially in the resource-poor context of the developing world.
The determinants of CEO compensation: new insights from United States
Authors: Bouteska Ahmed , Mefteh-Wali Salma
Published: April 2021

Purpose

The purpose of this paper is to examine the determinants of CEO compensation for sample of the US firms. It emphasizes the presence of executive compensation persistence and the importance of CEO power besides performance while setting CEO pay.

Design/methodology/approach

The empirical analysis is conducted on a large sample of US firms during the period 2006–2016. It is based on the generalized method of moments (GMM) models to assess the impact of numerous factors on CEO compensation.

Findings

The main findings reveal that firm performance proxied by accounting-based proxies, as well as market-based proxies, plays a significant role in explaining variations in levels of executive compensation. Moreover, there is a significant persistence in executive compensation among the US sample firms. The authors also document that poor governance conditions (managerial power hypothesis) lead to high compensation levels offered to CEO.

Research limitations/implications

At the end, without a doubt, the analysis has some limitations that prompt the authors to consider future research directions. One future research avenue that can help better explain the effect of firm performance on the CEO compensation is to study this issue using an international sample to determine whether country-level characteristics (e.g. creditor rights, shareholder rights and the enforcement climate) can influence this relationship. Furthermore, it can be worthwhile to deepen the analysis of CEO power and its impact on CEO compensation. It will be interesting to emphasize how the CEO power interacts with the other governance characteristics and some CEO attributes as CEO gender.

Practical implications

The paper's findings have implications for practitioners, policymakers and regulatory authorities. First, the findings inform regulators that performance is not the only determinant of CEO pay level. This may warrant increased firm disclosure of the details of the pay structure. Second, the study offers insights to policymakers and members of boards of directors interested in enhancing the design of executive compensation and internal corporate governance, to better align managerial incentives to shareholder interests. Firms should strengthen the board independence and properly constitute the board committees (compensation, risk, nomination…).

Originality/value

This paper presents a comprehensive overview of the CEO compensation determinants. It supplements the classic pay-for-performance sensitivity predictions with insights gained from the dynamics of wage setting theory and managerial power theory. The authors develop a composite index to measure the CEO power in order to test the impact of CEO attributes on CEO pay. Additionally, it verifies whether the determinants of CEO pay depend on firm age and size.
Interactive radio, social network sites and development in Africa: a literature review study
Authors: Komodromos Marcos
Published: April 2021

Purpose

The technology determinism theory facilitated in assessing the impact of interactive radio and social network sites (SNSs) on development factors such as education, agriculture, health, and governance, by conducting an integrative and comprehensive literature review focusing on African countries. This paper aims to conduct this literature review to provide comprehensive empirical evidence on the impact of interactive radio and SNSs on development in Africa.

Design/methodology/approach

This study examined articles that were retrieved from online databases including EBSCOhost, Elsevier, Science Direct, SAGE Journals, Springer and Wiley Online Library. The keywords used included interactive radio, radio, development in Africa, SNS, agriculture, education, health, peace and governance. Search phrases were formulated using boolean operators “AND” and “OR.”

Findings

Study results revealed that interactive radio and SNSs improve knowledge among farmers and allow the dissemination of information on innovative agricultural techniques, which supports the adoption of sustainable practices. Interactive radio promotes political accountability because the strategies provide the voiceless and powerless communities with a platform to express themselves. This paper discovers that the incorporation of SNS with existing multimedia communication facilitates the dissemination of health-related information on illnesses such as Ebola, HIV, hypertension, diabetes and Polio, and interactive radio and SNS promote education among marginalized communities and under-served rural schools.

Research limitations/implications

The findings on the impact of interactive radio and SNSs do not represent all 54 countries in Africa. Although the studies included in this literature review were conducted in several countries such as South Africa, Nigeria, Somalia, Kenya, Malawi, Ghana, Tanzania, Uganda and Zambia, this limited the generalizability of the findings and recommendations. Also, the other potential limitation is that using the inclusion-exclusion criteria could have resulted in bias when selecting the studies to include in the review.

Practical implications

The paper might serve as a valuable source of information for students, academics and entrepreneurs where the impact of interactive radio and SNSs on agriculture, education, health and governance, which are core determinants of development in Africa, has been assessed for further case studies in this area.

Social implications

The use of interactive radio has helped in decreasing health issues caused by a deficiency in vitamin A among children in sub-Saharan Africa.

Originality/value

The development of sustainable and effective interactive radio programs is dependent on the collaboration of the core stakeholders such as governmental ministries, donor organizations and the mass communication sector. Numerous open sources on technology radio stations are available to employ social media managers to help in the application of knowledge.
Understanding self-managing teams in Dutch healthcare: empirical evidence to non-sequential team development processes
Authors: Geerts Iris A.G.M. , Bierbooms Joyce J.P.A. , Cloudt Stefan W.M.G.
Published: April 2021

Purpose

This two-part study aims to contribute to the body of knowledge on team development by examining the development of self-managing teams (SMTs) in healthcare. Based on an exploration of the team development literature, a perspective on SMT development was created, which suggested that SMTs develop along a non-sequential pattern of three processes–team management, task management and boundary management and improvement–that is largely the result of individual, team, organizational and environmental-level factors.

Design/methodology/approach

The perspective on SMT development was assessed in a Dutch mental healthcare organization by conducting 13 observations of primary mental healthcare SMTs as well as 14 retrospective interviews with the self-management process facilitator and advisors of all 100 primary mental healthcare SMTs.

Findings

Empirical results supported the perspective on SMT development. SMTs were found to develop along each of the three defined processes in a variety or possible patterns or simultaneously over time, depending on many of the identified factors and three others. These factors included individual human capital, team member attitudes and perceived workload at the individual level, psychological safety, team turnover, team size, nature of the task and bureaucratic history at the team level, and management style and material and social support at the organizational level.

Practical implications

This study provides a non-sequential model of SMT development in healthcare, which healthcare providers could use to understand and foster SMTs development. To foster SMT development, it is suggested that cultural change need to be secured alongside with structural change.

Originality/value

Even though various team development models have been described in the literature, this study is the first to indicate how SMTs in the healthcare context develop toward effective functioning.
Exploration of the equilibrium level of Musharaka financing in full-fledged Islamic banks
Authors: Arshed Noman , Kalim Rukhsana
Published: April 2021

Purpose

This study aims to develop and estimate the Musharaka demand and supply model for full-fledged Islamic banks to explore patterns and stability of Musharaka equilibrium in the market.

Design/methodology/approach

This quantitative study uses a deductive approach to explore financial statement-level data of 30 Islamic banks of six countries between 2012 and 2017.

Findings

The results show that the Musharaka market is stable when Musharaka demand is purchase price elastic and supply is sale price inelastic. It indicates that the current banking industry is unable to increase supply when there is an increase in Musharaka returns. In comparison, industry demand for Musharaka is increasing at a higher rate, corresponding to a decrease in Musharaka price.

Practical Implications

This study is fundamental in estimating the market stable market returns and market quantity of Musharaka financing. If market returns and quantity deviate, market forces will push it to equilibrium.

Originality/value

The theoretical and empirical studies worked on the application and suitability of Musharaka financing. However, they failed to explain demand and supply forces in determining the level of Musharaka financing in the economy using empirical data. Without an equilibrium model, policymakers would be unable to predict the movement of the Islamic stock market index (the price of Musharaka financing) and the incidence of Musharaka financing. Further, it is not possible to apply expansionary intervention by policymakers if the stability of the market is unknown.
Determinants of digital zakat payments: lessons from Indonesian experience
Authors: Kasri Rahmatina Awaliah , Yuniar Adela Miranti
Published: April 2021

Purpose

This study aims to determine the factors that influence the intention to use online platforms in paying zakat in Indonesia.

Design/methodology/approach

This study used the extended unified theory of acceptance and use of technology as the theoretical framework, where zakat literacy is added to the model’s main components (i.e. performance expectancy, effort expectancy, facilitating condition and social influence). Primary data was collected through an online survey involving 223 Indonesian Muslims who have used various online channels to pay zakat and analyzed by using structural equation modeling as the empirical approach.

Findings

The findings indicate that performance expectancy, effort expectancy, facilitating condition and zakat literacy significantly affect the intention to use an online platform to pay zakat in Indonesia. However, social influence is found to be insignificant in this study.

Research limitations/implications

The study used a relatively small sample size compared to the Indonesian population’s size. Thus, the results must be interpreted with the sample observed.

Practical implications

Zakat organizations should make sure that their system is easy for people to make an online zakat payment, as easy access is the most important factor influencing the intention to pay zakat online. They must also increase efficiency and effectiveness of the payment system, enhance quality of the organizational and technical infrastructures and contribute to improving zakat literacy together with other zakat stakeholders.

Originality/value

This study offers new insights related to the quantitative study on digital zakat and behavior of zakat payers, particularly in Indonesia.
The effect of carers’ healthcare practices on the categorization of elderly patients as vulnerable
Authors: Amine Abdelmajid , Bonnemaizon Audrey , Josion-Portail Margaret
Published: April 2021

Purpose

The purpose of this paper is to show that the categorization of elderly patients as vulnerable is affected by health-care service interactions with caregivers, which may increase, reduce or even negate entirely elderly patients’ vulnerable status.

Design/methodology/approach

The paper reports the results of a qualitative study based on in-depth interviews conducted with a large and varied sample of health-care personnel in charge of elderly patients in two hospital geriatric departments in France.

Findings

Findings show that the limits of the service-dominant logic approach when the service (care) relationship concerns vulnerable individuals who are, completely or partially, unable to take part in the co-creation of the service and the roles played by caregivers as resource integrators (intermediaries, facilitatorapomediaries and transformativeapomediaries) and that this affects the categorization of elderly patients as vulnerable.

Research limitations/implications

The results enrich knowledge about the service relationship with vulnerable people by showing that the categorization of elderly patients as vulnerable is not immutable but stems from the dynamics among actors that may variously “reify it” (contribute to its internalization), “reduce it” (enable access to aspects of normal life), or “neutralize it” (help free this cohort from their categorization as vulnerable).

Practical implications

The findings provide insights for care providers by stressing the need to raise awareness among hospital staff regarding their active role in affecting the categorization of elderly patients as vulnerable through their care practices. In the context of public health policies, the findings show that the regulatory injunction to empower patients to preserve their well-being tends to produce the opposite effect on the frailest patients, who are unable to participate in their care pathway.

Originality/value

The research shows that categorization as vulnerable, in the health-care services context, is affected by the care interactions between caregivers and elderly patients. The support provided to hospital staff in this context helps to maintain patients’ well-being and dignity.
Does humility of project manager affect project success? Confirmation of moderated mediation mechanism
Authors: Ali Mudassar , Li Zhang , Haider Maqsood , Khan Salim , Mohi Ud Din Qaiser
Published: April 2021

Purpose

The philosophy of the conservation resource theory, this paper aims to evaluate the relationship between humble leadership on project success by integrating the mediating role of psychological empowerment and the interacting effect of top management support on the direct relationship (humble leadership and project success), as well as indirect relationships through psychological empowerment.

Design/methodology/approach

Time lag data were gained from 337 persons working in the project-based organization across the information technology industry. Confirmatory factor analysis and structural equation modelling were used in this study.

Findings

By using the structural equation modelling method, the confirmatory factor analysis verified the uniqueness of the variable used in this research. The outcomes exhibited that humble leadership raised project success both directly and indirectly through mediation (psychological empowerment). Furthermore, Top management support was expected to have a moderating effect on the direct but not on the indirect relationship (via psychological empowerment).

Originality/value

This study demonstrates how top management support is essential for the project manager and project team members for the successful execution of the project. Particularly, minimal empirical research examines the interacting effect of top management support on humble leadership and employee psychological empowerment.
The effect of culture on customers’ attitudes toward Facebook advertising: the moderating role of gender
Authors: Abuhashesh Mohammad Yousef , Alshurideh Muhammad Turki , Ahmed Ala'eddin , Sumadi Mohammad , Masa'deh Ra'ed
Published: April 2021

Purpose

This paper aims to investigate the impact of Hofstede’s cultural factors on customers’ attitudes toward Facebook advertising through the moderating role of gender.

Design/methodology/approach

This study used the quantitative method and the research tool was a questionnaire, comprising 38 items, which was distributed in Jordan. A total of 404 correctly completed questionnaires were returned. In total, 187 of the respondents were women and 217 men. Multiple regression analysis was conducted to test the research hypotheses.

Findings

The results of the current study revealed that differences in each dimension have varied impacts on consumers’ attitudes. From the perspective of individualism, it appears that individualistic customers tend to make their own decisions and are less susceptible to influence from others. Also, uncertainty avoidance can negatively impact attitudes toward Facebook advertising due to a lack of trust. In addition, this study investigates differences in attitudes toward Facebook advertising based on gender. The null hypothesis test is statistically rejected and the alternate hypothesis test is statistically accepted for gender role as the moderating variable.

Originality/value

This is the first study that examines the impact of Hofstede’s cultural factors on customers’ attitudes toward Facebook advertising through the moderating role of gender in Jordan. Also, the study clarifies the importance of culture and gender differences as important factors affecting marketing strategy. Moreover, the study’s result can add more value to international companies to understand culture differences among customers with an international scope.
Student, academic and professional services staff perspectives of postgraduate researcher well-being and help-seeking: a mixed-methods co-designed investigation
Authors: Crook Rebecca , Gooding Patricia , Whittaker Chloe , Edge Dawn , Faichnie Claire , Westwood Melissa , Peters Sarah
Published: April 2021

Purpose

This study aimed to address three key gaps in existing knowledge about postgraduate researchers’ (PGRs) well-being. It investigated 1) the frequency and nature of depression, anxiety and well-being amongst PGRs, and relatedly, characteristics that convey vulnerability, 2) factors that impact PGR well-being, and 3) factors that influence help-seeking.

Design/methodology/approach

The mixed-methods design comprised quantitative and qualitative approaches. Using opportunity sampling, 585 PGRs registered at a large UK University completed an online survey. The perspectives of a purposive sample of academic and Professional Services staff (n = 61) involved in supporting PGRs were sought through in-depth focus groups and semi-structured interviews, which were audio-recorded, transcribed verbatim and analysed using inductive thematic analysis.

Findings

PGRs scored lower on measures of well-being and higher on measures of anxiety and depression than aged-matched groups in the general population. PGR well-being was positively affected by personal and professional relationships, and negatively affected by academic challenges and mental health problems. Academic supervisors were the primary source of support for students experiencing well-being difficulties. Thematic analysis revealed four domains that impact upon PGR well-being: postgraduate researcher identity; pressures and expectations of postgraduate research; complexity of the supervisor role; and pinch points in postgraduate research. Each domain had associations with help-seeking behaviours.

Originality/value

This study provides evidence that the PGR experience is perceived to be distinct from that of other students, and this helps understand sources of stress and barriers to help-seeking. It provides a steer as to how higher education institutions could better support the PGR learning experience.
Data management within new product development and collaborative engineering: a bibliometric and systemic analysis
Authors: Larocca Arthur , Borsato Milton , Kubo Pablo , Estorilio Carla
Published: April 2021

Purpose

Although organizations have more data than ever at their disposal, actually deriving meaningful insights and actions from them is easier said than done. In this concern, the main objective of this study is to identify trends and research opportunities regarding data management within new product development (NPD) and collaborative engineering.

Design/methodology/approach

Bibliometric and systemic analyses have been carried out using the methodological procedure ProKnow-C, which provides a structured framework for the literature review. A bibliographic portfolio (BP) was consolidated with 33 papers that represent the state of art in the subject.

Findings

Most recent researches within the BP indicate new trends and paradigm shifts in this area of research, tackling subjects such as the internet of things, cloud computing, big data analytics and digital twin. Research gaps include the lack of data automation and the absence of a common architecture for systems integration. However, from a general perspective of the BP, the management of experimental data is suggested as a research opportunity for future works. Although many studies have tackled data and collaboration based on computer-aided technologies environments, no study examined the management of the measured data collected during the verification and validation stages of a product.

Originality/value

This work provides a fresh and relevant source of authors, journals and studies for researchers and practitioners interested in the domain of data management applied to NPD and collaborative engineering.
Job switching and communities of practice: mapping facilitators and dampeners to life cycle
Authors: Lanke Parijat , Nath Papri
Published: April 2021

Purpose

This paper aims to understand the impact of the job switching behavior on different stages of the communities of practice’s life cycle. Job switching has been viewed from both positive and negative point of views, and its impact on certain organizational factors might be found in literature. Job switching/job hopping behavior of an individual might be fueled by socio-economic factors as well as fun, but it has serious implication for the companies. But an understanding of how this new employee might influence the communities of practice, given which stage is the community in, is something that has not been studied yet. This work is an attempt in that direction.

Design/methodology/approach

Using integrative review technique, this paper forwards a conceptual framework based on the literature reviewed and builds a model using an understanding of the nuances of each stage of the life cycle of communities of practice.

Findings

The model proposes the impact of switching on each stage of the life cycle of communities of practice. It is observed that at each stage a new entrant who is a “job hopper” might either help or hinder the progress of a community of practice.

Research limitations/implications

This paper gives a new impetus to the research on communities of practice in contemporary perspective. The model proposed could be tested using data from real communities of practice. This paper limits itself to the proposal of the model and does not engage in testing it.

Practical implications

Organizations and managers may use the model to understand how a new entrant to the organization will complement the existing life cycle phase of the communities of practice within.

Originality/value

The conceptual model proposed is unique in its context of job switching behavior and its effect on communities of practice. Research on communities of practice from this contemporary perspective might bring important research directions in future.
Investigation of effect of process variable on dimensional accuracy of FDM component using response surface methodology
Authors: Maurya Nagendra Kumar , Maurya Manish , Dwivedi Shashi Prakash , Srivastava Ashish Kumar , Saxena Ambuj , Chahuan Sandeep , Tiwari Aditya , Mishra Advitya
Published: April 2021

Purpose

Nowadays, rapid prototyping is emerging as end use product in low volume. The accuracy of the fabricated components depends on various process parameters. Process parameters used in this investigation are layer thickness (150, 200 and 250 µm), infill pattern (linear, hexagonal and star fill), raster angle (0°, 45° and 90°) and infill density (40, 60 and 80%). Linear and radial dimension of knuckle joint are selected for the response factor.

Design/methodology/approach

The experiments are design by using response surface methodology (RSM). Four design variables at three levels are used to examine their influence on percentage error in linear dimension and radial dimension of the component. A prototype Knuckle joint is selected as component. Minitab-14 software is used for the design of experiments.

Findings

Experimental measure data is analyzed by using “smaller is better” quality characteristics. A regression model for the forecasting of percentage error in linear and radial dimension is developed. The developed model is within precision range. The optimum level of process for linear and radial dimensions are obtained: layer thickness of 150 µm, Infill pattern of linear, Raster angle of 90° and infill density of 40%.

Research limitations/implications

It proves that both the mathematical model is significant and can be able to approximate the desired output value close to the accurate dimensions. While comparing the calculated F-values for both linear and radial dimension with the standard table (F-table, 0.05), it is found that at the given set of degree of freedom the standard F-values (6.61) is lower for that regression, linear, square and interaction source of the predicted model, for which p-values have already less than 0.05. It is desirable for significant process parameters.

Practical implications

The dimensional accuracy with respect to average percentage error of FDM produced knuckle joint is successfully examined. The effect of process parameters, namely, layer thickness, infill pattern, raster angle and infill density on average percentage error was investigated by RSM and analysis of variance table.

Social implications

The novelty of this work lies in the fact that only few studies are available in archival literature related to influence of these process parameters on percentage error in linear and radial dimension for Polycarbonate (PC) material.

Originality/value

The novelty of this work lies in the fact only few studies are available in archival literature related to influence of these process parameters on percentage error in linear and radial dimension for Polycarbonate (PC) material.