bluuebunny/crossref_metadata_2025 huggingface dataset:
Management pioneer contributors: 30‐year review
Authors: Thompson Heames Joyce , Breland Jacob W.
Published: October 2010

Purpose

The purpose of this paper is twofold: to report the number of articles in the business academic literature that have been written about the pioneers depicted in a 1977 Daniel Wren and Robert Hay study; and to report the findings from a replication and extension of that study.

Design/methodology/approach

The paper employed a systematic literature review combined with an empirical replication and extension of the 1977 study.

Findings

The literature review revealed that 101 articles referenced only a few of the 1977 identified pioneers. In fact 47 of the articles were about three of the pioneers – keeping them firmly in the academic institutional memory, while others have fallen into insignificance. The results of the new study identified seven new names for the list of top ten, while three remained steadfast. Frederick Taylor was number one on both lists. Interestingly, no woman made the top ten.

Research limitations/implications

The replication and extension is a strength and limitation in which the authors were able to meticulously follow Wren and Hays' methodology, yet prevented the inclusion of possible viable new sources.

Practical implications

This piece calls for the continuation to rediscover history as a backdrop for research.

Originality/value

The paper reminds us of the value of preserving business academic institutional memory.
The role played by Frederick Taylor in the rise of the academic management fields
Authors: Lauer Schachter Hindy
Published: October 2010

Purpose

The purpose of this paper is to analyze how Frederick Taylor's achievement as the originator of a science of work provided a theoretical foundation for first generation academic management programs in the Progressive era. The paper aims to show the implications of this match for Taylor's continuing high position in the history of management thought.

Design/methodology/approach

A methodology is used involving analysis of published and unpublished historical sources including Taylor's own work, writings from his contemporaries, and writings from key figures in first generation university public‐ and business‐management programs.

Findings

The paper gives evidence of the impact of Taylor's work on management education in the Progressive era and the implications of this impact for Taylor's reputation and the management programs themselves.

Originality/value

The analysis uses a wide variety of published and unpublished sources. It compares educational developments in the public and business management fields which are generally analyzed in separate literatures.
Does Max Weber's notion of authority still hold in the twenty‐first century?
Authors: Houghton Jeffery D.
Published: October 2010

Purpose

The purpose of this brief commentary is to provide a brief overview of Max Weber's life, work, and contributions to management thought before addressing the question of whether his notion of authority still holds in the twenty‐first century.

Design/methodology/approach

The commentary begins with a brief biographical sketch followed by an examination of Weber's conceptualization of authority, its influence on the field of management and its relevancy in the twenty‐first century.

Findings

Weber's writings on charismatic authority have been and continue to be instrumental in shaping modern leadership theory, that the charismatic form of authority may be particularly applicable and effective in today's chaotic and rapidly changing environments, and that the empowered and self‐managing organizational forms of the twenty‐first century may represent merely a different incarnation of Weber's iron cage of legal/rational authority.

Originality/value

This commentary makes an important contribution to the management history literature by examining an important aspect of Weber's influence on management thought, theory, and practice.
Re‐discovering Barnard: the functions of the … leader?
Authors: Fernández Susana
Published: October 2010

Purpose

The purpose of this paper is to highlight Barnard's groundbreaking ideas, and to interpret his contributions to the philosophy and practice of business as they apply to the twenty‐first century executive.

Design/methodology/approach

The paper makes use of primary data by focusing on Barnard'sThe Functions of the Executive, as well as other material written by, and about, him. Barnard's insights on executive management are then reinterpreted in light of Ramey's Leadership Quality Commitments, whose balance is deemed an essential marker of success for twenty‐first century leaders.

Findings

The paper presents Barnard as a pioneer philosopher in the field of management, whose rich contributions have permeated management theory and practice since he first published his seminal work 71 years ago. Barnard's concept of cooperation is re‐discovered as the basis of a leadership framework that places the executive at the center of a system responsible for balancing an unstable equilibrium among life, work, and society.

Practical implications

The paper suggests that Barnard's contributions are as relevant now as they were 71 years ago. Exploring the competencies that make executives effective and efficient, for example, provides insights regarding the combined roles of the executive as leader and manager.

Originality/value

The bulk of Barnard's contributions is found in the field of management, yet his views on cooperation, moral responsibility, motivation, positive interdependence, decision making, authentic self‐hood, strategy and legacy seem incredibly in line with leadership theory. Re‐discovering him as a leadership thinker may help to bridge the conceptual gap that is perceived to exist between management and leadership literature.
Henri Fayol, practitioner and theoretician – revered and reviled
Authors: Golden Pryor Mildred , Taneja Sonia
Published: October 2010

Purpose

Fayol's theories were the original foundation for management as a discipline and as a profession. Also Fayol was the first to advocate management education. Yet he has critics who revile him (or at least disparage his work) as well as followers who respect and revere him. This paper intends to enlighten today's practitioners and academicians about the relevance and value of Fayol's theories today.

Design/methodology/approach

The paper addresses Fayol's contributions as well as the disparagement and the reverence. It compares Fayol's work with that of Follett, Mintzberg, Taylor, and Porter. In addition, it demonstrates the original and current interpretation and application of his theories. Finally, it indicates the alignment of Fayol's theories with strategic leadership and management.

Findings

Fayol's theories are valuable and relevant for organizational leaders because Fayol was a practitioner who documented theories that worked best for him and his co‐workers. While there are those who criticize Fayol's theories, there are many others who respect them and find them useful as academicians and as practitioners. The theory of management functions aligns well with strategic leadership and management models and theories.

Originality/value

The paper is the first to integrate Fayol's theories with a strategic leadership model.
Adam Smith: managerial insights from the father of economics
Authors: Crowley George R. , Sobel Russell S.
Published: October 2010

Purpose

The paper aims to apply the ideas found in the paper of Adam Smith, the pre‐eminent eighteenth century economist, to the field of management.

Design/methodology/approach

The paper provides a brief biography of Smith, summarizes his main contributions, and then applies them to contemporary management practices.

Findings

Adam Smith was the first person to identify specialization and the division of labor as the main drivers of productivity. He also conceptualized the “invisible hand principle” which explains how, under the proper set of incentives, self‐interested individuals are directed to pursue activities that benefit the whole of society. Both ideas are of utmost importance in the field of management. Specifically, successful managers are those who are able to create good “rules of the game” which align the incentives of labor with the goals of the firm.

Practical implications

Smith's contributions provide a foundation for the division of labor and demonstrate the importance of establishing the right “institutions” within a firm.

Originality/value

The paper arrives at practical implications for managers from the paper of an eighteenth century economist.
Herbert A. Simon on making decisions: enduring insights and bounded rationality
Authors: Kalantari Behrooz
Published: October 2010

Purpose

The paper aims to explore the life and contributions of one of the most influential management scholars (Herbert A. Simon), who is known as the founder and contributor to many scientific fields. Simon's interdisciplinary approach in conducting his research in management has made him a significant figure in many disciplines.

Design/methodology/approach

The paper is of a qualitative nature, and information is collected from the books and articles that are written by Simon as well as those who have been familiar with his work. This paper concentrates on Simon's contribution to the decision‐making theory and, more specifically, his insights into the process of decision making in real world situations. It explores the tenets of the classical and neoclassical approach to decision making and argues that because of Simon's work, attention was diverted from concentration on studying the organizational structure to the behavior of the decision makers during the process of making decisions. This new orientation brought more attention to the behavioral approach in studying decision making in organizations. Special attention is given to Simon's “bounded rationality” model and its relation to the process of decision making. This paper also deals with Simon's view on the role of intuition in decision making and explores the practicality of using his model in the real world.

Findings

Simon opened up a new world of scientific inquiry that its main focus is on the development of the most effective and realistic model for the decision makers to predict future outcomes.

Research limitations/implications

The paper only concentrates on the core contribution of Herbert Simon's work on the decision‐making process. It does not indulge itself in Simon's related work in other disciplines such as computer science and artificial intelligence. In addition, this paper does not deal with the new developments in the theories of decision making. Future research could concentrate on the new discoveries concerning the ability of humans to construct thinking machines in order to improve productivity in organizations.

Originality/value

The paper examines the productive life of Herbert Simon and develops a realistic portrait of his core contributions to humanity (decision making). It involves the reader with the intricacies of the decision making process as it is examined and studied by Simon.
Alfred D. Chandler, Jr: historical impact and historical scope of his works
Authors: Smothers Jack , Hayek Mario , Bynum Leigh Ann , Novicevic Milorad M. , Buckley M. Ronald , Carraher Shawn
Published: October 2010

Purpose

The purpose of this paper is to summarize the life and works of Alfred Chandler and highlight the impact of his thoughts on organizational theory, strategy and history.

Design/methodology/approach

The paper analyzes Alfred Chandler's life and the lasting contributions his works have provided to many disciplines as well as the work of his revisionists. Furthermore, the paper analyzes his contributions to the understanding of US business history and global business history.

Findings

Chandler's conceptualization of the growth of large business and management practices have shaped business history by transitioning from an American exceptionalist view to a more global comparative perspective.

Practical implications

The paper provides Chandler's insights as well as those of his revisionists regarding USA and comparative global business history.

Originality/value

The paper highlights Chandler's cross‐disciplinary impact and analyzes Chandlerian and revisionist perspectives in both the American exceptionalist as well as the global comparative eras of Chandler's life.
A view of entrepreneurship and innovation from the economist “for all seasons”
Authors: Harvey Michael , Kiessling Timothy , Moeller Miriam
Published: October 2010

Purpose

The paper seeks to examine the influence of the Austrian School of Economics and its views of innovations and entrepreneurship on one of their champions, Joseph Schumpeter. Schumpeter's insights on innovation and entrepreneurship issues are discussed and compared to previous literature.

Design/methodology/approach

The paper is conceptual in nature, highlighting that the key process in economic change is the introduction of innovations; the central innovator is that of the entrepreneur.

Findings

Insights gained from Schumpeter include the following: in the context of increasing global competition, the importance of innovations by entrepreneurs is becoming more important. The challenge though is for firms to find and make use of these individual for their survival. Another link is the distrust of the government and the ability of the free market to function, though imperfectly, without interference.

Originality/value

The paper suggests that innovation and entrepreneurship are the essence of the capitalist society. Entrepreneurs contribute to society as a whole by introducing new products/services that often are contradictory to institutional norms.
Healthy eating strategies in the workplace
Authors: Quintiliani Lisa , Poulsen Signe , Sorensen Glorian
Published: October 2010

Purpose

There is a clear link between dietary behavior and a range of chronic diseases, and overweight and obesity constitute an indirect risk in relation to these diseases. The worksite is a central venue for influencing dietary behavior. The purpose of this paper is to provide an overview of workplace influences on workers' dietary patterns.

Design/methodology/approach

The paper reviews the evidence of the effectiveness of dietary health promotion, and provides a brief overview of appropriate theoretical frameworks to guide intervention design and evaluation. The findings are illustrated through research examples.

Findings

Through case studies and published research, it is found that workplace dietary interventions are generally effective, especially fruit and vegetable interventions. There is less consistent evidence on the long‐term effectiveness of workplace weight management interventions, underscoring the need for further research in this area. This paper also reports evidence that changes in the work environment, including through health and safety programs, may contribute to enhancing the effectiveness of workplace health promotion, including dietary interventions. Organizational factors such as work schedule may also influence dietary patterns. The social ecological model, the social contextual model and political process approach are presented as exemplar conceptual models that may be useful when designing or assessing the effects of workplace health promotion.

Originality/value

The paper shows that using the worksite as a setting for influencing health by influencing dietary patterns holds considerable promise and may be instrumental in reducing workers' risk of developing chronic diseases.
Eating at worksites in Nordic countries: national experiences and policy initiatives
Authors: Søgaard Jørgensen Michael , Helene Arsky Gunn , Brandhøj Mia , Nyberg Maria , Roos Eva , Egberg Mikkelsen Bent
Published: October 2010

Purpose

The purpose of this paper is to review national experiences and policy initiatives within worksite eating in four Nordic countries, in order to compare the experiences and identify important lessons and needs for future research, experiments and governmental regulation.

Design/methodology/approach

The paper is based on national reviews of analyses of worksite eating and initiatives regarding policy, research and experiments in relation to worksite eating. The national experiences are compared.

Findings

The paper shows awareness in all four countries about the role of the worksite in the shaping of dietary habits of the employees and some experiments with healthier worksite eating schemes. Blue‐collar employees, employees with working hours outside normal working hours and employees with shifting worksites are likely to be offered less organised and less healthy food schemes. Worksites' experiments with healthier worksite eating schemes based on employee participation can change worksite eating substantially, including at blue‐collar worksites. However, the generalising of findings to other worksites not participating in the experiments seems limited. There is need for more research in the embedding of experiments.

Originality/value

The paper has value as the first cross‐national review covering four of the Nordic countries in the area of worksite eating and attempts to create healthier worksite eating. By combining research findings and policy initiatives from four countries, the paper gives access to a big pool of knowledge, which can inspire future research and policy initiatives, including future experiments and future governmental regulation.
Potential to promote healthy eating in Baltic workplaces
Authors: Vaask Sirje , Pitsi Tagli
Published: October 2010

Purpose

The purpose of this paper is to define the potential to promote healthy nutrition in workplaces in the Baltic States and to provide the strategic structure for health promotion at national level.

Design/methodology/approach

A survey, using the telephone questionnaire method, was conducted among the adult population in the three Baltic countries in 2007, to compare the general eating habits of the residents in those states. The sample for the survey was random, with 500 (or slightly more) consumers between the ages of 15 and 74 in all three countries surveyed.

Findings

The survey showed that eating habits in Estonia differ from other Baltic countries. Estonians are the most urban consumers, who eat their lunch outside of the home; they use a broader selection of ready‐to‐eat meals than Latvians and Lithuanians. The lunch choice made by Estonians is therefore more influenced by what is offered in their workplaces. Estonian National Strategy for the prevention of cardiovascular disease (CVD) and Estonian health are the main national public health policy documents. The development of the Network for Workplace Health Promotion is one of the actions carried out within above‐mentioned strategies, as are county‐based health councils, responsible for management and coordination of implementation of the strategies at local level, including cooperation with local workplaces.

Originality/value

The paper presents useful, practical examples of where changes in the composition of food in catering have improved not only workers' eating habits, but also their satisfaction and commitment to work. There have been positive changes in CVD mortality in Estonia. Still, the mortality rate in Baltic countries is considerably higher compared to the other EU countries and this calls for the direction of the health promotion activities in workplaces in other Baltic States also.
Meals at work: integrating social and architectural aspects
Authors: Nyberg Maria , Doktor Olsen Tenna
Published: October 2010

Purpose

The purpose of this paper is to discuss how eating, the built environment and social relations are related through the concept of a meal, in the hope that workplaces managers will consider more than nutrition and exercise in their future health strategies.

Design/methodology/approach

The paper is based on the findings of a sociological empirical study on workplace eating habits and an architectural theoretical study on the impact of built environment on meal experiences in general.

Findings

Together, the findings of the two studies imply that management considerations on healthy workplace eating should be supplemented with more conscious architectural and social considerations on how built environment stages certain meal behaviors and facilitate bonding among employees.

Research limitations/implications

More research needs to be done in order to better understand the relationship between intentional staging of the meal and health aspects in workplaces. This must include both developments within research methods, a larger sample of workplaces, as well as the possibility to make interventions within this particular area.

Practical implications

The paper argues that contemporary workplaces have lost their ability to fully stage meals, and proposes that a research strategy should be developed, broadening the healthy workplace meal approach with that of social science and architectural design.

Originality/value

This exploratory effort to combine sociological perspectives in the study of the meal at work with theories from architectural design has been fruitful in comprehending the full complexity of providing opportunities for healthier meals at work. The paper is of value to workplace managers, suggesting they consider more than nutrition and exercise in their future health strategies.
Well‐balanced families?
Authors: Burnett S.B. , Gatrell C.J. , Cooper C.L. , Sparrow P.
Published: October 2010

Purpose

The paper considers the impact of work‐life balance policies on the work and family practices of professional, dual‐earner parents with dependent children, by assessing the extent to which “well‐balanced families” have been resultantly facilitated. It poses two research questions: the first centres on how far work‐life balance policies have better enabled working parents to manage their commitments to employers and children, whilst the second focuses on how far parental and employer responses to work‐life balance policies may be gendered. The ultimate aim is to (re)‐articulate the importance of gender in the work‐life balance agenda.

Design/methodology/approach

The paper draws upon historical and conceptual research on work and family practices. It invokes gender as a lens through which notions of the “well‐balanced family” are considered.

Findings

It is argued that work‐life balance policies have not led to well‐balanced, or “gender‐neutral”, work and family practices. This is for two reasons, both relating to gender. First, the take up of work‐life balance policies is gendered, with more mothers than fathers working flexibly. This is partly because organizational expectations fail to acknowledge social change around the paternal parenting role. Second, work‐life balance policies focus mainly on the issues of paid work and childcare, failing to take account of domestic labour, the main burden of which continues to be carried by mothers.

Practical implications

Deeply ingrained social assumptions about the gendered division of labour within heterosexual couples limit the impact of work‐life balance policies on work family practices.

Originality/value

The paper moves forward the debate on work‐life balance through taking an interdisciplinary approach to an issue which has often been addressed previously from discipline‐specific approaches such as health, psychology or policy.
Fed‐up with Blair's babes, Gordon's gals, Cameron's cuties, Nick's nymphets
Authors: Mavin Sharon , Bryans Patricia , Cunningham Rosie
Published: October 2010

Purpose

The purpose of this paper is to highlight gendered media constructions which discourage women's acceptability as political leaders and trivialise or ignore their contribution.

Design/methodology/approach

Media analysis of UK newspapers, government web sites, worldwide web relating to the UK 2010 government election, women MPs and in particular representations of Harriet Harman and Theresa May.

Findings

Media constructions of UK women political leaders are gendered and powerful in messaging women's (un)acceptability as leaders against embedded stereotypes. Being invisible via tokenism and yet spotlighted on the basis of their gender, media constructions trivialize their contribution, thus detracting from their credibility as leaders.

Research limitations/implications

UK‐based study grounded in opportune “snapshot” media analysis during election and resultant formation of UK coalition Government. Focus on two women political leaders, results may not be generalisable.

Practical implications

Raises awareness of the numerical minority status of UK women political leaders, the invisibility‐visibility contradiction and the power of the media to construct women leaders against gender stereotypes. Call for continued challenge to gendered leader stereotypes and women's representation in UK political leadership.

Originality/value

Highlights power of media to perpetuate gender stereotypes of UK women political leaders.
Canada's bold experiment with pay equity
Authors: Singh Parbudyal , Peng Ping
Published: October 2010

Purpose

The purpose of this paper is to examine the evolution, implementation and effectiveness of the Pay Equity Act in Ontario, Canada. Given that this Act is considered by many as the world's most progressive equal pay for work of equal value legislation, there are important implications for policy globally.

Design/methodology/approach

Through a review of relevant documents and the literature, the paper examines the need for the Pay Equity Act in Ontario, its origins, and with two decades of experience, analyze its effectiveness. A case study is also used to assess related procedures and effects of the law.

Findings

In spite of its limitations and the wide pay gap that still exists between men and women, many female workers have benefited from Ontario's progressive Pay Equity Act. In targeting the discriminatory aspect of women's work evaluations, the Act has resulted in pay increases for thousands of women, especially in the public sector.

Practical implications

There are many practical and social implications for jurisdictions across the globe, as they try to grapple with gender pay equities. Policy makers can learn from the successes and challenges experienced in Ontario. Pay equity legislation will unlikely achieve any significant progress in reducing the wage gap if it relies on workers to complain about the inequity in their pay. A proactive pay equity law, such as that in Ontario, will force employers to make more focused efforts to deal with gender pay discrimination. Ontario's bold “experiment” with pay equity holds valuable lessons for jurisdictions globally.

Originality/value

While there has been some research on the Ontario Pay Equity Act, there is a paucity of scholarly work that examines the details of the pay system that the Act has spawned. There is also little work in assessing the effectiveness of the legislation.
Gender and risk: women, risk taking and risk aversion
Authors: Maxfield Sylvia , Shapiro Mary , Gupta Vipin , Hass Susan
Published: October 2010

Purpose

Labeling women as risk‐averse limits the positive benefits both women and organizations can gain from their risk taking. The purpose of this paper is to explore women's risk taking and reasons for stereotype persistence in order to inform human resource practice and women's career development.

Design/methodology/approach

The paper draws on literature about gender and organizations to identify reasons for the persisting stereotype of women's risk aversion. Utilizing literature and concepts about risk appetite and decision making, the paper evaluates results of the Simmons Gender and Risk Survey database of 661 female managers.

Findings

The paper finds evidence of gender neutrality in risk propensity and decision making in specific managerial contexts other than portfolio allocation.

Research limitations/implications

More in‐depth research is needed to explore the gender‐neutral motivators of risk decision making and to explore risk taking in a more diverse sample population.

Practical implications

The paper explores why women's risk taking remains invisible even as they take risks and offers suggestions on how women and organizations may benefit from their risk‐taking activities.

Originality/value

The paper synthesizes evidence on risk taking and gender, and the evidence of female risk taking is an important antidote to persisting stereotypes. The paper outlines reasons for this stereotype persistence and implications for human resource development.
Gender differences in salary in a female‐dominated profession
Authors: Crothers Laura M. , Schmitt Ara J. , Hughes Tammy L. , Lipinski John , Theodore Lea A. , Radliff Kisha , Ward Sandra
Published: October 2010

Purpose

The purpose of this paper is to examine the salary and promotion negotiation practices of female and male school psychology practitioners and university instructors of school psychology practitioners in order to determine whether salary differences exist between male and female employees in the field of school psychology, which has become a female‐dominated profession.

Design/methodology/approach

A total of 191 female and 115 male faculty members and 148 female and 56 male school psychologists completed a survey regarding salary, negotiation practices, and job satisfaction.

Findings

Results suggest that females earn less than male colleagues, controlling for years of experience and degree attainment. No gender differences were found regarding faculty participants' willingness to negotiate for increased salary; however, males were more likely to negotiate for promotion. Likewise, no gender differences were evident in practitioners' salary and promotion negotiation attempts, although none were expected, given the salary schedule constraints unique to occupations in the field of education.

Research limitations/implications

The paper is limited to one profession, albeit both university faculty and school psychology practitioners, and was conducted in the USA, so the findings may have limited generalizability to other professions and/or in other countries.

Practical implications

The paper demonstrates that gender pay differences exist despite no differences in males' and females' willingness to negotiate for salary. Consequently, it is likely that pay differences between men and women are due to reasons other than individuals' education levels, years in position, and negotiation practices.

Originality/value

This is the first paper that tracks salaries and the negotiating practices of school psychologist trainers and practitioners. It also finds that male/female salary differences carry over into a female‐dominated profession.
Meta‐management of integration of management systems
Authors: Asif Muhammad , Joost de Bruijn Erik , Fisscher Olaf A.M. , Searcy Cory
Published: October 2010

Purpose

The realm of standardized management systems (MSs) has expanded greatly over the last two decades. This expansion has highlighted the need for structured approaches to facilitate the integration of these systems. The purpose of this paper is to explore the integration of standardized MSs through a meta‐management approach.

Design/methodology/approach

An extensive survey of literature was carried out. Based on the literature review, a comprehensive framework was developed to guide the integration of standardized MSs. The framework is based on the “direction‐consistency‐coherence‐feedback” cycle.

Findings

A critical review of existing models and methodologies for the integration of standardized MSs highlighted the need for a systems‐oriented approach to integration based on stakeholder needs. The review further highlighted that the integration of MSs must be carried out at the meta‐level of organisational control. This focuses integration efforts on a higher level of abstraction, logic, and inquiry than is typically the case in efforts focused at the intervention or modeling level.

Practical implications

The framework will be of interest to both researchers and practitioners in the integration of standardized MSs because it provides a systematic way for addressing various stakeholder requirements. It describes how organisations could handle integration at various organisational levels and how an infrastructure for continuous improvement could be established.

Originality/value

The paper makes several contributions. It presents a unique approach to integration that has not been addressed in previous publications. The paper elaborates how to carry out integration of standardized MSs and how to develop a business management system for the whole organisation.
Integrated lean TQM model for sustainable development
Authors: Ho Samuel K.M.
Published: October 2010

Purpose

The purpose of this paper is to explore an “integrated lean TQM model for sustainable development” by synthesising the best practices of TQM in all functions of business and management.

Design/methodology/approach

Further to the paper “Integrated lean TQM model for global sustainability and competitiveness” published in The TQM Journal, Vol. 22 No. 2, 2010, the focus of this paper is to provide more practical examples with a view to developing a working model integrating ISO 9000, ISO 14001, OHSAS18001, and six‐σ. Furthermore, a new term called “5S+” is used to combine the two sets of well‐proven 5‐S and lean 5‐S (L5S) audit checklists. The 5S+ approach will ensure subtanable development of most types of organizations in the contemporary business environment.

Findings

Since 1993, the author used the proprietary 5S+ audit checklists for training and consultancy in no less than ten countries with over 100,000 persons from around 8,000 organisations worldwide. Based on this rich experience, a new “integrated lean TQM model for sustainable development” was developed to provide a uniformed platform for organizations to implement ISO 9000, ISO 14001, OHSAS18001, and six‐σ more easily with good results.

Research limitations/implications

As the integrated lean TQM model has only been tested in Hong Kong, China, and Japan, interested academics and related parties are invited to join hands to validate this model for the sustainable development elsewhere.

Practical implications

The “integrated lean TQM model for sustainable development” proposed in this paper has shown some evidence to help organizations overcome the damages caused by the financial tsunami via the checklists and auditing.

Originality/value

Riding on the successes of two proprietary 50‐point checklists, a new “integrated lean TQM model for sustainable development” was developed in this paper. When used properly, this model can become the pivotal point for sustainable development of organisations.
Integrated management systems: moving from function to organisation/decision view
Authors: Leopoulos Vrassidas , Voulgaridou Dimitra , Bellos Evangelos , Kirytopoulos Konstantinos
Published: October 2010

Purpose

The integration of management systems is a common need nowadays, thus several paradigms exist in the bibliography for relevant efforts. However, the basic effort seems to be mainly at the direction of aligning processes and documents, taking into account only one of four typical views of organisations' modelling (the function view). Since the function view has been widely studied, this paper aims to focus on the organisation/decision view.

Design/methodology/approach

The proposed approach focuses on the integrated management system (IMS) with respect to the organisation/decision view and offers a control mechanism which guarantees that requirements from all standards will be taken into consideration, while it proposes the use of a well‐known multi‐criteria decision making technique to support the decision makers. The paper focuses on the organisation/decision view, illustrated through a real case from the chemical industry.

Findings

It is concluded that the integration of management sub‐systems into one IMS should be done with respect to each one of the four enterprise modelling views, namely function, information, resource and organisation/decision view.

Research limitations/implications

The proposed approach is general and can be applied to many integrated systems where decisions have to be taken. However, the selection of the analytic network process as a decision support tool implies that the decision involves both qualitative and quantitative criteria. In cases where only qualitative or only quantitative criteria exist, another decision support tool may be superior.

Originality/value

The originality of the paper stems from the consideration of the organisation/decision view rather than the function view that mostly appears in literature.
Implementation of an integrated management system in an airline: a case study
Authors: López‐Fresno Palmira
Published: October 2010

Purpose

This paper presents, through the analysis of a case study, a model based on a systemic approach that proved successful for the design and implementation of an integrated management system (IMS) in an airline, and provides guidelines and practical recommendations that may be of use to other sectors of activity when designing and implementing an IMS.

Design/methodology/approach

Data for this paper were collected through direct analysis and implication in the process of implementation of the IMS. Also a literature review was conducted.

Findings

Tangible and intangible benefits were identified as derived from operating one IMS, such as cost savings, better use of resources, improved internal communication, stronger customer orientation and employee motivation. For these benefits to be realised it is essential to take into account several critical factors and be aware of the challenges accompanying integration of management systems, as detailed in the paper.

Practical implications

This paper provides guidelines and recommendations for organisations seeking to implement and integrate several standards, being general or sectoral, particularly if they operate in highly complex industry sectors.

Originality/value

This paper incorporates the integration of sectoral standards, which the literature has not covered very widely. The research has wider value through transferable applications and experiences for other industry sectors.
An examination of strategies employed for the integration of management systems
Authors: Asif Muhammad , Fisscher Olaf A.M. , Joost de Bruijn Erik , Pagell Mark
Published: October 2010

Purpose

This paper is an empirical study of the organisational approaches used for integration of management systems (MSs) and the comparative effectiveness of such approaches.

Design/methodology/approach

Research employed four case studies. Results are derived from the analysis of triangulated evidence obtained from in‐depth interviews, observations, internal documents analysis, archives, and short questionnaires.

Findings

Results identified two archetypes of integration strategies termed “systems approach” and “techno‐centric approach”. Maximum benefits are achieved by using a systems approach to integration of MSs, while using the techno‐centric approach leads to benefits mainly at the operational level.

Research limitations/implications

This research is qualitative and, as such, does not investigate the integration of MSs across a large number of organisations. The research does not investigate the causality between strategies employed for integration and their outcomes.

Originality/value

There is little empirical research to date on the strategies employed for integration of MSs and their effectiveness. This research contributes to both literature and practice by demonstrating that a systems approach gives rise to greater integration throughout various organisational levels and greater benefits as compared to other approaches.
Integrated management systems in Indian manufacturing organizations
Authors: Khanna Harjeev K. , Laroiya S.C. , Sharma D.D.
Published: October 2010

Purpose

The integration of management systems has become a popular subject for research and practice. However, there is a considerable lack of literature on integrated management systems (IMS) in developing countries. This study aims to examine the current status, motivation and perceived benefits of IMS in manufacturing organizations in India.

Design/methodology/approach

To examine the status of IMS in the Indian manufacturing sector, a survey was sent to 270 manufacturing organizations in India using a questionnaire as the survey instrument. Only 60 organizations participated in the survey. Subsequently, one case study was undertaken.

Findings

The research reflects the status of IMS in India. The majority of the responding organizations are implementing IMS. The findings suggest that the most important motivating factors are to promote synergies among different management systems (MS), to combine objectives of different MS, and to avoid duplication of procedures. The perceived benefits of IMS are reduction in the duplication of policies, procedures and work instructions, reduced costs, higher transparency, time saving, and synergy between MS.

Research limitations/implications

One of the major limitations of this study is the small sample size, which precludes generalization of the findings. This study provides a starting point for further research in developing countries.

Practical implications

This research makes a contribution to the existing body of knowledge on IMS and provides results of value to IMS researchers and practitioners.

Originality/value

This paper offers key insights into IMS implementation in India. This will encourage manufacturing organizations in India and other developing countries to adopt IMS.
Integration of quality management and environmental management systems
Authors: José Tarí Juan , Molina‐Azorín José F.
Published: October 2010

Purpose

Quality management (QM) and environmental management (EM) systems have several similarities. These parallels may facilitate the development of an integrated system (QEM system). A QEM system is a full, single system where quality and environmental issues are taken into account at the same time, and where QM and EM systems lose their independence. The purpose of this paper is to identify the main benefits to be derived from the integration of QM and EM systems, and to use the European Foundation for Quality Management (EFQM) model as a bridge toward the implementation of a QEM system.

Design/methodology/approach

First, an extensive literature review about the parallels between QM and EM systems is conducted. Second, the criteria of the EFQM model are taken into account to develop an integrated system.

Findings

The literature review identifies several similarities between QM and EM systems, including the reasons to implement them, benefits derived from their adoption, positive influence on cost and differentiation positions, development of hard‐to‐imitate capabilities, and common implementation factors. In addition, the EFQM model provides enablers and results criteria that may be useful for the development and implementation of an integrated QEM system.

Originality/value

This study is based on both a literature review and an analysis of the EFQM model. Based on this review and on the EFQM model, the contribution of this study lies in the fact that it proposes ideas and insights for managers, and other stakeholders, interested in QM and EM systems (e.g. consultants and policy makers) to develop a commitment to quality and environmental issues through an integrated system.
The crisis of 2008 and financial reform
Authors: De Bondt Werner
Published: October 2010

Purpose

The purpose of this paper is to discuss the financial turmoil of 2008 that followed the collapse of the housing bubble in the USA which was the starting point of a global economic crisis. Huge costs are borne by every part of society. Much wealth has been destroyed. Millions of jobs have been lost. The crisis has tarnished faith in free enterprise, in the financial system, and in financial theory. Likely, the era of laissez‐faire capitalism that started during the Reagan‐Thatcher years is ending. We are entering a period of profound uncertainty. It is imperative that the moral dimension of capitalism be restored.

Design/methodology/approach

The paper is based on a review of theory and historical evidence relating to financial bubbles and financial regulation.

Findings

The author offers suggestions on how to rebuild the global financial system. We need: a systemic risk regulator, independent from business and political influence; higher capital requirements for all systemically significant financial service firms; restrictions on proprietary trading in commercial banks; transparency in derivatives; new ways to compensate bankers that reduce the incentive to take excessive risks; consumer protection against defective financial products; and the re‐establishment of the principle of fiduciary duty.

Practical implications

The paper lists practical suggestions on how to reform the global financial system.

Social implications

Economic success is based on trust. After the 2008 crisis, regulatory reform is the best way to rebuild trust in the financial system.

Originality/value

The paper offers a unique perspective based in part on insights drawn from behavioral finance.
The perception of tax concessions in retirement savings decisions
Authors: Jordan Silvia , Treisch Corinna
Published: October 2010

Purpose

Research to date has reported ambiguous results on the influence of tax concessions on retirement savings decisions. The purpose of this paper is to investigate the influence of tax concessions on private retirement investment decisions by analyzing actual retirement decision processes and the rationales behind these decisions in‐depth.

Design/methodology/approach

Qualitative semi‐structured interviews on actual retirement savings decisions were conducted with private investors (17) and their respective bank advisors (5). Decision‐making rationales are analysed by means of semantic and causal coding of verbal data as well as by highlighting the complexities of decision processes represented in individual investment narratives.

Findings

Results indicate that taxes do not matter much, neither during the decision to join a private retirement plan, nor when choosing a specific investment product. Financial planning for retirement consists of saving disposable income instead of the required savings premium and choosing a secure type of investment which yields more than a savings account. Savers do not base their decisions on calculating and comparing rates of return or tax benefits. Instead, comparatively unqualified relatives as well as bank advisors and the desire for trust and security are of major relevance.

Research limitations/implications

The generalization of results is limited in so far as they refer to a relatively small interview sample. The study shall thus prompt further research that takes the decision‐making context and the interrelation between several context factors systematically into account.

Originality/value

The study is of value in that it highlights the difficulties private investors' experience when making actual – rather than hypothetical – retirement savings decisions and the rationales behind seemingly “imperfect” decisions. It shows that retirement savings decisions are heavily linked with the social decision‐making context. These results are closely linked to the recent debate on “responsibilization”, critical perspectives on the tendency of states to hold individuals increasingly accountable for aspects of market governance and social security.