bluuebunny/crossref_metadata_2025 huggingface dataset:
Harmonizing EC standards
Authors: Parker Roger
Published: May 2006

Argues that the harmonization of standards in European Community
public works and supply contracts will have the effect of opening
tenders for contracts, which will in turn allow industry, manufacturing
and construction contractors to expand both domestic and EC markets.
Summarises the provisions of Council Directives that co‐ordinate
procedures for the award of Public Works Contracts and Public Supply
Contracts.
Rent reviews and the effects of the Uniform Business Rate
Authors: Turton Jonathon
Published: May 2006

Assesses the implications of the Uniform Business Rate (UBR) on
rent review. Summarises the phasing provisions, entitlement to
phasing‐in and phasing and examines the legal issues surrounding the new
commercial lease rate.
Capital allowances and strategic facilities management
Authors: Kui Ho Kah
Published: May 2006

Highlights the tax advantages generated by early and effective
facilities management. Reviews property expenditure relief and capital
allowances and their implications for real estate and building
construction or facility planning. Suggests ways that facilities
managers might play a role in allowance cases.
Matching Services to Business Needs: RESOURCING ROUTINE SERVICES AND PROJECTS
Authors: Thomson Tony
Published: May 2006

An abstract model for establishing facilities management in an
organisation is set out: the needs of the business, the customers and
the performance of the facilities management department in relation to
these needs. The generic functions of the facilities department and the
level of resources necessary to fulfil these are addressed.
Do You Have Sleepless Nights over Rent Reviews?
Authors: Harris Tony
Published: May 2006

Rent reviews and lease renewals are focused on, and some advice is
given to enable tenants companies to pay only a fair market rent for
their buildings.
Management Skills for the Future
Authors: Kell Alan
Published: May 2006

There are two areas of expertise of great importance to the
facilities manager – project management and the ability to manage
the increasing amount of IT equipment in buildings. New training courses
have been devised to address these needs and are described.
Sick Building Syndrome — Who is Responsible?
Authors: Tyler Mark , Brown Alison
Published: May 2006

Sick Building Syndrome (SBS), which affects occupants of a building
only whilst they are within its confines, is the subject of legal
controversy regarding whose liability it is to put it right and
eventually compensate the victims. Employers may not be solely
responsible, as it is possible for the original
designers/architects/builders to be held accountable where negligence
can be proved. If an employer has done all that is reasonably
practicable, even though failing to achieve a totally satisfactory
solution, this would probably constitute a safe defence in law. However,
the extent of an employer′s responsibility in this connection is still
the subject of debate.
Beer Glass Hygiene – A Survey
Authors: Hilkene B.S.C.
Published: May 2006

A bacteriological survey was conducted on beer glasses from three
licensed premises in South Somerset. A total of 120 glasses was
examined, 40 from each site. It was concluded that a need for
improvement in hygiene standards in the washing and handling of glasses
is required.
Food and Health – A European Perspective
Authors: Gormley T.R. , Downey G. , O′Beirne D.
Published: May 2006

Food, health and consumer issues will continue to be a major
challenge to all involved in European food production, processing and
policy making into the next century. There is still controversy among
experts concerning some of the key nutrition issues of today and an
increased European interdisciplinary effort is needed to resolve
uncertainties in these and other areas. The merits of promoting a
European consensus on dietary recommendations should be explored by the
CEC. Alternatively, existing recommendations of expert groups in a
number of countries could define nutrition policy in most member states.
Economic and other incentives to dietary change, as well as consumer
education, must be encouraged by the EEC. Agrochemicals appear to pose
few risks for consumers in the EEC while food additives, food processing
and storage do not give rise to toxicological or nutritional problems
for the majority of consumers. However, the area of natural toxicants
requires increased attention
Food Irradiation: The Technological Fix of the 1990s?
Authors: Blackholly Helen , Thomas Paul
Published: May 2006

The advantages and disadvantages of food irradiation are discussed, and examples are given. Particular emphasis is given to its effect on the nutritive qualities of food, especially in conjunction with other widely used techniques (pesticides, for example).
Quality Assurance – Lessons to be Learned from the Pharmaceutical Industry
Authors: Gough H.F.
Published: May 2006

Some basic aspects of quality assurance are noted and some
suggestions are made as to how the food manufacturing industry can learn
some important lessons from the pharmaceutical industry.
Antioxidant Vitamins, Free Radicals and Coronary Heart Disease
Authors: Duthie Garry G.
Published: May 2006

In 1988 over half of the deaths in the world were due to heart
disease. The recognised risk factors for coronary heart disease are
smoking, plasma cholesterol levels and hypertension. These factors,
however, account only for some 50‐60 per cent of the variance in
incidence of the disease between countries; so other factors must
contribute. Recent biochemical evidence suggests that in conditions of
oxidant stress a relative deficiency in antioxidants, in conjunction
with a relatively high concentration of oxidisable substrates such as
cholesterol, may play an important role in the development of atheroma.
The efficiency of the human antioxidant defence system depends in part
on an adequate intake of foods containing antioxidants such as vitamins
C and E. Until intervention trials with these antioxidants show positive
effects in reducing coronary heart disease, advising the general
population to increase intake of Vitamin C and E is contentious. On the
other hand increasing consumption of fruit and vegetables is unlikely to
do any harm, and may do us some good.
Exporting in the Biscuit Industry
Authors: Harding Geoffrey , Nicholls John
Published: May 2006

In order to be successful overseas, British producers need to be
prepared to develop new formulations to suit foreign conditions.
Maintaining an overseas market share calls for the same high degrees of
resource commitment in time, people and money as most British companies
would need to make in maintaining their positions in the home market.
European Food Safety Forum
Authors: Smith David
Published: May 2006

European Community legislation dealing with food safety and
ensuring a high standard of public health protection is discussed. When
the trade barriers are removed in 1992, this will increase competition
throughout the Community. Clear and co‐ordinated leads will have to be
shown by member states towards industry self‐regulation dealing with
trade standards and codes of practice. This could be achieved by
National forums integrating with a European forum to discuss and
implement the various regulations required to deal with food safety and
protection.
“Lite” Products: An Attitudinal Survey of British Food and Drink Manufacturers
Authors: Heasman Michael
Published: May 2006

An attitudinal survey of British food and drink manufacturers
producing “lite” products carried out in late 1990 is
described. A 70 per cent response rate from a postal questionnaire of
representative companies in the “lite” market showed a large
degree of consistency in results: the market is still in the early
stages of development; there is some confusion among consumers about
“lite” products – consumers need to be educated in
using them; there is a North/South divide in their use; and strong
growth is expected in the market in future years.
Educational Restructuring in the USA: Movements of the
1980s
Authors: Hanson E. Mark
Published: May 2006

The educational restructuring movement began with the publication
of the now famous A Nation at Risk report, which provided
convincing evidence that the quality of American schools was
unacceptably low. Two waves of reform rolled across the country during
the decade. The first emphasised “top‐down” initiatives put
in motion by State governors who identified educators as the problem.
The solution was greater accountability, closer supervision, tighter
regulation, better teacher screening, tougher graduation standards, and
a longer school year. Quickly disenchanted with the insensitivity and
inflexibility of the first wave, a second began later in the decade
which emphasised that educators were the solution, not the problem. The
decade ended with importance given to “bottom‐up” reform
initiatives emphasising deregulation, choice, school‐based management,
and schools within schools.
Ten Barriers to Marketing Planning
Authors: McDonald Malcolm H.B.
Published: May 2006

Explores the reasons why the majority of industrial companies
continue to rely on forecasting and budgeting systems rather than
marketing planning. Identifies the key barriers to the development and
implementation of marketing plans. Concludes with recommendations for
overcoming these barriers and summarizes the benefits of using marketing
planning.
Another Note on Survey Return Rates
Authors: Armstrong Steven S.
Published: May 2006

Highlights the importance of ensuring the highest possible return
rates when using mail surveys. Describes a study investigating the
difference in return rates between a parent company and a fictitious
consulting firm. Reports that there was no difference between response
rates for two different return addresses, and that response bias was not
a problem. Concludes therefore that great cost savings can be made as a
result of developing and mailing the materials in‐house. Summarizes
research literature on response rate surveys.
Long‐Range Scenario Research As A Factor in Long‐Rang consumer Marketing Planning
Authors: Traynor Kenneth , Traynor Susan C.
Published: May 2006

Discusses the role that predictive fiction serves as a resource in
long‐range consumer marketing planning. Evaluates a case illustration
comparing the scenarios depicted in two major works of predictive
fiction in the categories of consumer behaviour, consumer goods,
environment, law, family, leisure, sex roles, technology and
psychological factors. Offers guidelines for selecting and analysing the
content of relevant literary works, and how to incorporate the results
into consumer marketing planning process.
Developing Marketing Decision Support Systems in Consumer Goods Firms
Authors: Greco Alan J. , Hogue Jack T.
Published: May 2006

Presents a foundation for the development of marketing decision
support systems (MDSS). Argues that traditional management information
systems typically follow a sequential flow through analysis, design, and
implementation; MDSS involves a developmental approach emphasizing
iteration and evaluation through the various stages. Surmises that MDSS
offers marketing managers the advantages of an interactive system to
supply them with useful information to help improve decision making.
Marketing Planning in Small Enterprises: A Model and Some Empirical Evidence
Authors: Carson David , Cromie Stanley
Published: May 2006

Discusses some of the features of small firms and emphasizes that
business proprietors have a different approach to marketing than do
marketing managers in large concerns. Examines some empirical evidence
which showed about two‐thirds of small firms had a nonmarketing
approach, almost a third were implicit marketers while very few were
sophisticated marketers. Surmises that small firms require a high level
of simplicity in their marketing approach if it is to be successful.
Magazine Media Planning for “Effectiveness”: Getting the People Back into the Process
Authors: Kelliher Neil
Published: May 2006

Considers media budgets and how their allocation is managed.
Proposes a media plan that selects media that work harder by building on
the three‐way relationship between the reader, the publication, and the
advertiser, as a superior alternative to computer‐led plans centred
around buying efficiency. Concludes that all parties should benefit
– the advertising agency justifies its claim on media planning,
the publications have the opportunity to actively sell, and the
advertiser gains from the best thinking of a team of professionals.
Sales leads can truly be seeds of sales
Authors: Erschik Richard W.
Published: May 2006

Proposes a new qualifying procedure for handling sales leads to
replace traditional inquiry/lead management methods. Offers ways of
turning an inquiry into a lead, and qualifying and grading leads.
Demonstrates the benefits of qualifying approach. Compares
booth‐qualified leads with telephone qualified leads, and concludes that
advertising pays off when they are followed by effective inquiry
qualification and lead management techniques.
Blueprinting the Future: Strategy Development at Allied
Signal, Inc.
Authors: Lamb Charles A.
Published: May 2006

Examines the meaning and implications of strategy development,
describing a case study of Allied Signal, a young advanced technology
company. Considers the overhaul of the strategic planning process for
the corporate strategy and business strategy of the company,
highlighting the need for team interaction, congruency, checking and
review. Argues that a good business strategy is base on a realistic
strategic assessment together with a considered forecasting.
Developing Marketing Decision Support Systems
Authors: Greco Alan J. , Hogue Jack T.
Published: May 2006

Discusses the findings of research into the development of
marketing decision support systems. States that MDSS represents a break
with traditional, more rigid management information systems development,
offering a developmental approach. Offers a framework for MDSS
development together with possible applications for such support
systems, based on case‐study analysis.
Uncertain about Uncertainty: Some Observations on
Probability and Decision Making
Authors: Shelley Charles J.
Published: May 2006

Sets out the simple structure of a decision dilemma. Shows how to
evaluate the possible scenarios that could be encountered. Discusses the
role of probability and shows how to combine probability and economic
consequences into a simple comparison between risky and conservative
courses of action. Concludes that uncertainty need not stop decision
making; dilemmas can be resolved.
Highlights: I. Amino Acid Hazard: Recall of L‐Tryptophan;
II. From the Industrial Revolution to the Mental Institution; III. Human
Genome Project
Authors: Llaurado J.G.
Published: May 2006

Three items are highlighted: I. The recall of L‐tryptophan by the
USA Food and Drug Administration because of its near certain causal
relation to eosinophilia‐myalgia syndrome; II. The reprinting of an
important editorial by D.T. Curry expressing concern at the increasing
automatonisation of tasks that formerly required the practice of
sophisticated human skills; III. A discussion of the human genome
project in terms of costs, time, possible benefits and hazards, and
public concern.
Highlights I. Sick Building Syndrome, II. Radioactive Waste Management in
Developing Countries, III. Motor Vehicle Trends
Authors: Rose J.
Published: May 2006

I. Sick Building Syndrome, II. Radioactive Waste Management in
Developing Countries, III. Motor Vehicle Trends and Implications. Three
items are highlighted. I. Diagnosis and prevention of a Sick Building
Syndrome, as well as possible remedies; II. Waste disposal of
radioactive matter in developing countries, a matter of grave concern at
present; III. The effect of vehicle emissions on global warming and
depletion of the ozone layer, including recommendations to remedy this
serious problem.
Just‐in‐Time or Just the Same? Developments in the Auto
Industry ‐The Retailers′ View
Authors: Delbridge Richard , Oliver Nick
Published: May 2006

Noting moves towards just‐in‐time production methods in the UK
passenger vehicle industry, the impact of such moves at the retail and
distribution end of the supply chain is considered. Based on interviews
with a number of vehicle retailers selling cars manufactured both in the
UK and overseas, it appears as if little progress towards true
just‐in‐time (as practised by Toyota in Japan) is occurring.
RETAILING REFORM AND TRENDS IN CHINA
Authors: Qiang Guo , Harris Phil
Published: May 2006

Since the reforms in China after 1979, great changes have taken
place in the retailing sector, although from the Western point of view
it still remains underdeveloped. There is little literature devoted to
retailing in China, and an introduction is given here to the retailing
sector and the retailing reforms that have occurred during the last
decade. The study also provides evidence of some trends which probably
will arouse researchers and foreign investors to explore this untapped
area.
A BUYER BEHAVIOUR APPROACH TO MERCHANDISING AND PRODUCT
POLICY
Authors: Knox Simon , de Chernatony Leslie
Published: May 2006

The role of multiple grocery retailers is acknowledged as change
agents in the UK cheese market. However, in the continental cheese
sector there is evidence to suggest that the current marketing strategy
adopted by retailers may lead to diminishing returns. In reviewing the
literature on in‐store purchasing behaviour, it is argued that retailers
now need to reconsider the importance of scripted behaviour in
determining the purchasing decisions of continental cheese users. Using
Belk′s revised SOR model (1975), significant differences in the
behaviours of frequent and occasional purchasers in‐store have come to
light. Frequent purchasers were found to be more reliant upon store cues
in formulating purchasing decisions than occasional purchasers but did
not utilise differing product cues at point of purchase. The managerial
implications of these findings have been explored and adaptations in
product, merchandising and staffing arrangements in‐store suggested.
SOME PERSPECTIVES ON RETAILING IN THE 1990s
Authors: Ford Richard
Published: May 2006

This article, based on the winning essay in the 1989‐90 Minit Prize
competition, looks beyond the problems currently besetting many
retailers and tries to uncover the important factors which will
influence retailing in the next decade. It examines retailing′s
historical development, and it sees much continuity in the retail
environment of the 1990s. It discusses some of the key problems and
opportunities which are likely to confront retailers, and suggests that
retailers will need to capitalise better on their proximity to consumers
in order to maintain their high profits and dominant position in the
distribution chain.
AN OVERVIEW OF AMERICAN RETAIL TRENDS
Authors: Rogers David
Published: May 2006

Looking beyond and “beneath” the short‐term effects of
the 1990‐1991 recession, the general trends taking place in American
retailing as it enters the third year of the 1990s are reviewed. These
include: the effects of demographic changes, the significance of
retailing in the economy, specialisation, “value” retailing,
merchandise “scrambling”, the increasing segmentation of
retail “offers”, the decline of the American department
store, the “hangover” from the 1980s “space
race”, the continued decentralisation of retail floorspace, the
impacts of LBO debt problems, a return to “basics”, store
“localising”, the “internationalisation” of
American retailing, and the contributions of information technology. In
conclusion, a brief prognosis is given for the remainder of the 1990s.
PHYSICAL ABILITY TESTING AS A MEANS TO REDUCE INJURIES IN
GROCERY WAREHOUSES
Authors: Anderson Charles K.
Published: May 2006

A large‐scale statistical study indicates that new‐hire selectors
who do not have adequate strength or endurance to meet the job
requirements have an injury rate that is roughly 2.5 times the rate of
selectors who can meet the job demands. This means that physical ability
testing has the potential to reduce injuries by at least 10 per cent.
Actual reductions have been in the range of 20‐40 per cent.
Prevention in ICL
Authors: Birchinall Walter
Published: May 2006

Describes ICL′s business process management approach to prevention. Discusses how designing, manufacturing and marketing a product involves thousands of processes. Asserts that to achieve total success each process must do what is required at the right time and in the right order. Looks at process modelling. Concludes that benchmarking establishes goals which bring customer satisfaction levels equal to or better than the competition.
Training Team Leaders
Authors: Corder C.G.
Published: May 2006

Describes an innovative TQM training scheme. Discusses a programme to select, train and develop team leaders. Asserts these team leaders are seen as the key people who will manage and implement TQM principles to produce a world class manufacturing organisation. Contends the outcome has produced benefits for the company and Harrow College of Higher Education, and has contributed to producing the cultural changes in the workplace that are seen as crucial to success. Asserts that the learning process is geared to an experiential process. Concludes that the company has been able to apply TQM in the workplace better by having well‐trained people leading the teams that manage the manufacturing process.
Profit and the Human Face of TQM
Authors: Smith Alan
Published: May 2006

Discusses the role of the chairman in culture change asserting that corporate success or failure begins with the chairman. Contends that the more mechanistic, short‐term and opportunistic his reasons for attempting TQM, the less chance of success, because the whole culture of the organisation must be in tune to produce the proper environment. Believes that, led by the chairman, TQM will create a company focused on the customer. Discusses holistic management. Concludes that the chairman must deal with the macro factors bearing on the company to give the managing director and his team a clear policy direction. Contends the adoption of TQM is to build a recession‐proof company and this is not done without faith in the people with whom you have to deal.
Managing Processes
Authors: von Rutte R.
Published: May 2006

Discusses how process management has been utilized, largely by multinational electronic companies, to co‐ordinate hierarchical tasks with the functions in the inter‐disciplinary processes. Asserts the ISQ has developed this technique further so that it can be utilised in other industries. Believes process management provides not only a sound basis for process and cycle time management, it also enables the individuals involved to recognise the necessity of their contributrion to the overall organization′s strategies and goals. Looks at the methodological approach. Stresses the difference between process and project. Asserts that it requires a strict control in order that its guidelines and regulations are followed in a disciplined but unbureaucratic way.
Drawing on Japanese Experience
Authors: Barker R.L.
Published: May 2006

Discusses how, in response to a desire by Japanese quality practitioners to promote QC technique, seven new QC tools were brought together. Provides the recommended manner for the utilisation of these techniques. Asserts quality thinking should become pro‐active rather than re‐active. Exemplifies the tools. Describes a number of relations methods. Discusses the process decision programme chart. Asserts this is also used to anticipate the unexpected and to plan contingencies. Concludes that the seven new QC tools are being promoted by the Japanese Society for QC Technique Development indicating they can be used most effectively when combined in an interrelated manner.
Conditions for success
Authors: Cullen J.M.
Published: May 2006

Proposes five prerequisites for a successful long‐term quality programme. Illustrates them through an imaginary coat‐of‐arms motif. Examines leadership, the cost of implementing TQM, the drive towards customer satisfaction, continous improvement and total involvement. Uses Rover Group as a successful example of these ideas.
Company quality assessments
Authors: Conti Tito
Published: May 2006

Second of a two‐part series. Suggests that external, third‐party assessment schemes no longer meet the needs of total quality organizations and that what is needed is a self‐assessment process, based on a new reference model, capable of unifying an organization′s diverse assessment criteria regarding total quality. Highlights the “quality sub‐system” as the most important component in self‐assessment and examines a possible model in detail, including its relationship to the organizational system model. Concludes by summarizing ways in which external assessment can be improved significantly through incorporating these self‐assessment methods.
Bonjour le qualite
Authors: Kochan Anna
Published: May 2006

Describes the introduction of a quality initiative in France, where the Angers town hall is leading the way through decentralisation, communications and meeting customers′ needs. Considers that managing service quality is one of the greatest challenges facing local government. Discusses the introduction of quality circles and the resultant problems which led to the town hall developing the concept of the “Group for Problem Resolution”. Summarises the effects of the initiative so far. Concludes there has been a profound change in mentality and culture.
TQM in research
Authors: Price Roger , Gaskill Geoff
Published: May 2006

Considers the special challenges when applying total quality management to a research environment. Describes a three‐dimensional quality model and a strategic planning model used to develop research strategies aligned with business needs. Gives examples of successful practice and techniques. Concludes, by considering the lessons learned during the development of the quality process.
The road to recovery
Authors: Chase Rory
Published: May 2006

Reports on a recent two‐day conference where delegates examined how total quality management can create a new culture within the UK National Health Service. Discusses the government role in leading the fight to improve the management of health care and its attempts to ensure excellence by emphasising a comprehensive management response, involving changing the culture through education, training and market forces. Considers the problems particularly associated with health care. Reports on the experiences of those involved in implementing TQM in health care, and their suggestions for those about to embark on the process. Discusses the problems of measuring customer satisfaction and reports on a possible solution to the measurement dilemma. Concludes that the conference delegates are committed to adopting a total quality environment for the whole system.
A view from America
Authors: Naden Jim
Published: May 2006

Shares some observations following sponsorship by the Scottish Development Agency of a fact‐finding mission to the USA. The objective was to learn from the best US service organizations. Discusses the organisations visited, and asserts that in all, the companies were obviously making superb progress and that the total quality programmes had given them increased opportunities to take advantage of other trends that became evident. Notes that the drive for quality in the USA is epitomised by a profit motive and an efficiency measurement; it is the way of developing the business, retaining customers and making the company profitable for employees and shareholders.
Internal customer satisfaction
Authors: Schmalensee Diane
Published: May 2006

Asserts that internal customer satisfaction, which is critical to successful services marketing, has three aspects: involvement, enablement, and pure internal customer satisfaction. Defines each factor, describes its importance, and then illustrates with measurement examples. Makes suggestions towards measuring internal customer satisfaction.
Step by step
Authors: O′Herlihy Cormac
Published: May 2006

Describes the Bank of Ireland′s approach to the how, what and where of measuring service quality. Discusses the measurement strategy and the adoption of the Roundtable approach. Stresses the use of quality competitions. Discusses the introduction of service contracts and the use of customer surveys, culminating in a successful audit and the Bank becoming the first holder of the Quality Mark for service companies. Concludes that with adequate measurement systems in place, realistic quality related goals can be set and their achievement monitored. Contends that measurement of quality in a service environment may not be easy but it is essential if progress is to be sustained.
Focusing on excellence
Authors: Goldstein I.
Published: May 2006

Describes why and how the General Accounting Office (GAO) ‐ the ′investigative arm′ of US Congress ‐ is approaching Total Quality Management. Sets out the steps that were followed in order to ascertain whether or not to implement TQM and the steps planned for the future approach to implementation. Recognizes that ongoing benchmarking against world‐class organizations is the way forward in continuously updating quality management programmes.
A practical comment on condensation
Authors: Balmer D.
Published: May 2006

Discusses the conditions which cause condensation, and suggests the
correct methods to alleviate the problem. Outlines the results of
excessive condensation and explains solutions based on type of room and
building affected. Suggests tactful ways of tendering advice.
Instruments for the survey of building engineering services
Authors: Rooley R.
Published: May 2006

Examines the equipment and skills necessary for the survey of
building engineering services in existing buildings, and outlines their
uses. Argues the necessity in a survey to extrapolate from the
conditions found to those which will probably apply during the whole
year, often in a very short space of time. Recommends the methods best
used to achieve those ends.
Foundation 15 – A structural guarantee scheme for new homes
Authors: Kilcommons Michael
Published: May 2006

Describes Foundation 15, a structural guarantee for new houses
covering 15 years, implemented by Municipal Mutual Insurance. Outlines
its benefits and features. Describes the training scheme aimed at school
leavers set up by the company and its operation. Details the
availability of Foundation 15.
Time and price as determinants of a structural surveyor’s professional obligations
Authors: Lavers Anthony P.
Published: May 2006

Discusses the legal relevance of two factors in determining the
obligations of the structural surveyor – the time available for
the task to be executed and the price or fee agreed as remuneration.
Studies the judicial attitudes with reference to actual cases where
reliance on time and price has been adduced by surveyors as factors
allegedly limiting their obligations and thus their legal liability in
negligence. Suggests that such reliance is unsound and that the courts
are generally hostile to the professional′s use of the factors of time
and price as restrictive of responsibility.
Dirt in mechanical building services systems
Authors: Russell D.R.
Published: May 2006

Discusses the causes and problems of dirt infiltration into
pipework used in mechanical buildings services systems. Describes what
actually constitutes this ′dirt′ and explains how the systems are
cleaned. Assesses the implications of incorrect cleaning and suggests
that shortcuts in the procedure are causing many of the problems.
The assessment of the reduction in value of a building caused by the discovery of defects or D = P – (c/y)
Authors: Hollis Malcolm
Published: May 2006

Discusses the current policies used in the assessment of the
reduction in value of a building by the discovery of defects, using
examples from court cases. Outlines the problems with the current
methods and suggests further ways of assessing the value of a defective
property. Examines the effect of the market on diminution and suggests
the use of the formula D = P – (c/y) to calculate it. Explores the
effect of urgency of a repair. Suggests that the absence of an agreed
method of calculating diminution in value has led to the courts making
their own rules.
The future of windows and cladding in the UK
Authors: Button D.A.
Published: May 2006

Outlines the development of window and cladding technology in the
UK, dealing with two current projects – Fenestration 2000 and The
Centre for Window and Cladding Technology at the University of Bath
– which are directed at improving UK performance in the window and
cladding sector of construction. Suggests that the most successful
companies of tomorrow may be those that not only anticipate, but create
the future.
The Companies Axe Falls
Authors: Tillet David
Published: May 2006

Explains four devices used to keep borrowings off the balance sheet
under the old Companies Act. Explains how the 1989 Act prevents these.
Comments on how some companies have responded. Explores a new accounting
treatment of joint ventures in the 1989 Act.
French Property Finance
Authors: Watson Chris
Published: May 2006

Gives a general introduction to obtaining finance on domestic and
commercial properties in France. Points out some (to British eyes)
unfamiliar aspects of French tax and property law.
The impact of new technology on document availability and
access
Authors: Plassard Marie‐France
Published: May 2006

Reports on new technological developments in the information
transfer chain and evaluates their likely impact on availability of and
access to documents. Demonstrates that new technology is making an
impact on traditional means of matching authors′ products with market
demands. Examines the impact of compact media on publishing formats; the
use of optical discs; and the role of electronic document delivery.
Considers the risk that advances in technology will restrict rather than
improve availability.
Small circulation (“grey′” literature in the Institutes of
Information in Social Sciences of the USSR Academy of Sciences
Authors: Palnikov M.S.
Published: May 2006

Discusses “grey literature”, in other words literature
of small circulation. Shows that there is a lack of appropriate
statistical and other data on either the acquisition or availability of
this type of literature, both at the Institute of Information in Social
Sciences and in general. Provides the most important characteristics of
“grey” literature, including the range of topics which it
covers, an evaluation of its validity, the methods of its registration
and bibliographic control, and the modes of access to it by users,
including foreign users. Concludes with the hope that a new and more
comprehensive study of the users of USSR “grey” literature
will be organized in the not‐too‐distant future.
A review of recent literature: XV
Authors: Cornish Graham P
Published: May 2006

Reports on the new union catalogue in Hong Kong, expected to make
savings in international interlending traffic. Argues that international
interlending is an expensive business, and who should pay has become a
hotly debated topic. Shows that before charges can be made, detailed
analysis of lending traffic is necessary to prevent emotional judgments.
Offers up the Australian SAIL Project as one way to collect such data.
Concludes that the conflict between archival responsibilities and
research needs is not easy to resolve and needs co‐operation between
various professional bodies.
Interlibrary loan protocol implementation issues
Authors: Turner Fay
Published: May 2006

Examines some of the issues arising as the interlibrary loan (ILL)
protocol reaches Draft International Standards status within ISO and is
soon to become an international standard. Addresses many practical
concerns for successful implementation of the protocol. Summarizes some
of the issues and raises questions which will need to be answered before
libraries can begin to reap the benefits of applying the new electronic
data communications standards to their resource‐sharing and service
delivery services.
A review of recent literature: XVI
Authors: Cornish Graham P
Published: May 2006

Looks at contrasting views of the future of the British Library
Document Supply Centre (BLDSC); that it will become obsolete or,
conversely, grow in importance. Explores the problems of co‐operative
collection development, its economics, politics and terminology in both
theory and practice. Examines methods for evaluating the costs of
interlending, and demonstrates the limitations of a single price
structure. Shows how reciprocal borrowing is becoming an increasingly
popular solution to collection development.
Modelling the economics of interlending
Authors: Bonk Sharon , Pilling Dennis
Published: May 2006

Examines issues raised during a project, carried out by Coopers and
Lybrand Associates on behalf of the British Library Document Supply
Centre, which looked at interlibrary lending (ILL) costs and compiled an
economic model of the ILL process. Discusses the calculation of existing
costs as well as costs after hypothetical changes in ILL. Presents a
data collection methodology and computer based model which should enable
librarians to collect and analyse data for their own use whilst adding
to the main database.
ADONIS – the British Library experience
Authors: Barden Phil
Published: May 2006

Examines the way in which the ADONIS automated document delivery
system was implemented at the British Library Supply Centre (BLDSC).
Looks at the problems incurred during integration attempts; outlines a
costing model devised to assess the costs of photocopying as opposed to
the ADONIS method. Stresses the importance of international co‐operation
in the success of any such trial.
Document supply in Israel: a review
Authors: Reis Tovah
Published: May 2006

Argues that the increasing number of publications and the
corresponding decline in library resources have meant that interlibrary
lending and document supply are becoming more important as Israeli
libraries shift their emphasis from collections and become more access
oriented. Describes the tools available for co‐operation in Israeli
libraries and details the searching aids, methods of ordering, sources
and fees for interlending and document supply. Mentions the unfortunate
lack of statistics for Israeli supply transactions.
The Lucky 13: BASIC Utility Programs
Authors: Bendig Mark
Published: May 2006

Describes 13 utility programs written in BASIC, with a summary of
what each does. Classifies the programs – COPYDEL, DSPLINES,
PRINTOUT, LINECT, CUTLINES, PRTASCII, DSPCHARS, DELFILES, CYCLER,
MESSAGE, STARS, and SOUNDS – by utility category. States how to
use the programs as‐is, or how to make modifications to them in BASIC.
Using Census Test Discs at a Multi‐Use Workstation
Authors: Amen Kathy
Published: May 2006

Discusses the reconfiguration of a CD‐ROM workstation for use with
the Census Test Disc in addition to the ERIC database. Lists the new
batch files to transfer users from one system to another, and the new
menu and user instructions installed.
So What’s OLD?
Authors: Ballard Terry
Published: May 2006

Considers the solutions to the problems caused by the installation
of a new M310 Workstation. Describes the creation of “OLD”,
a series of batch files allowing the user to save edited CAT ME records
for later reuse. Surmises that other variations are available, depending
on needs.
Monitoring 5‐5 CONTU Compliance using ILLFILE and dBASE III
Authors: Kwan Millie
Published: May 2006

Considers the use of dBASE to combine SaveScreen output with OCLC
software to produce custom reports. Discusses the problems with the two
report programs, ILLSORT and ILLCOUNT, processing with ILLFILE, transfer
into dBASE, reporting by dBASE, and archiving dBASE records.
MacJargon: Rites of INIT‐ialization
Authors: Wright Becky A.
Published: May 2006

Discusses the confusion in terminology used between IBM compatible
machines and Macintosh systems. Provides a glossary of Macintosh terms
and how they relate to IBM language.
The Macintoshed Media Catalog: Helping People Find What They Need in Spite of LC
Authors: Gilmore V. , Nordgren L.E.
Published: May 2006

Discusses the problems of accessing non‐print media catalogued on
LC classification. Describes the Macintosh hardware configuration used
at an American university library to catalogue visual media, and to
produce specific catalogues for various non‐print media by subject.
Surmises that the cataloguing change has been a marked improvement,
increasing visual media use by 600 per cent.
What′s Old is New: batch files revisited
Authors: Welsch E.K. , Welsch K.E.
Published: May 2006

Considers the resurgence in use of batch files due to the number of
hard disk systems in operation, and the advantages batch files offer in
additional software installation. Describes two batch file procedures,
setting up a hard disk, and copying information into files. Surmises
that use of batch files to automate setup and revision procedures is
viable for library systems with a number of microcomputers.
CD‐ROM: A Planning Checklist
Authors: Hoffman I.
Published: May 2006

Summarises a planning checklist for CD‐ROM acquisition decision
making and integration of CD‐ROM into existing collections. Suggests the
memory aid of CD‐ROM = Collection Development: Resources, Organisation,
Management as the key to successful implementation of CD‐ROM.
CD‐ROM: a Selected Bibliography
Authors: Hoffman I. , Koga J.S.
Published: May 2006

Provides a bibliography of CD‐ROM for librarians, covering case
studies, costs, product evaluation guidelines, databases, CDI,
downloading/copyright and CD vs. online, for use when making decisions
about the adoption of CD‐ROM.
Turbo Boards: An Explanation And Recommendation
Authors: Bosarge Sharon
Published: May 2006

Briefly outlines the purpose and use of turbo boards (processor
upgrade boards) in response to reader enquiries. Explains the
characteristics of the two basic types: accelerator boards and
replacement motherboards. Assesses the viability and cost involved in
installing turbo boards, suggests that in most cases it is recommended
to invest in new technology, rather than try to upgrade older
workstations and microcomputers.
Automating The Production Of Subject Bibliographies
Authors: Chang Sheau‐Hwang , Tu Shu‐chen
Published: May 2006

Describes a methodology for creating subjct bibliographies using a
program called Subject Bibliography Generator (SBG) which processes OCLC
MARC records, selecting records for the desired subject from the subject
heading tag field, which can then be tidied up using a word processor.
Gives illustrations of how the program works.
Networking CD‐ROMs
Authors: Propps Jeff
Published: May 2006

Describes the basic components and background knowledge needed to
set up a networked CD‐ROM system. Tests various products that can be
used to share CDs on a local area network, these fall into three
categories: hardware – Meridian Data, SilverPlatter and CBIS;
operating systems – LANtastic; and software – OptiNet.
What’s in a Name?
Authors: Bendig Mark
Published: May 2006

Instructs librarians on how to customise the Search CD450 CD‐ROM
database retrieval system, by using the System Administration Module
(SAM) to place the library (or company) name on the startup screen and
in the heading of each record printed out. Explains how to rearrange the
sequence of databases into a preferred order. Details the in‐built
diagnostic functions of the SAM and how they operate.
Compact Disc’s “Indestructibility”: Myth and Maybe
Authors: Marshall Mary E.
Published: May 2006

Examines recent studies of maximum expected disc life and the
implications for archive storage on CD‐ROM. Discusses the manufacture
and structure of compact discs, the phenomenon of disc rot, how discs
can be ruined in use, and some actions which can reduce the risk of
damage to compact discs. Concludes that when CD becomes a widespread
archival medium, they will have to be treated as carefully as other
media, although the problem of disc rot is beyond the purchasers′
control.
The University of Minnesota Libraries′ Electronic Bulletin
Board
Authors: Grosch Audrey N.
Published: May 2006

Discusses the introduction and development of University of
Minnesota Libraries′ bulletin board system. Considers the hardware and
software used, the purpose of the BBS, the systems′ accessibility, and
the software‐oriented echo conferences available through BBS.
CAT ME Plus – The PRISM Service Micro Enhancer
Authors: Whitehair David
Published: May 2006

Describes the facilities, installation and use of CAT ME Plus.
Discusses the software requirements, workflow with batch cataloguing and
searching, changes that make the new software more efficient, the menu
design of CAT ME Plus, and the included training booklets.
Interlibrary Loan
Authors: Kaufman David
Published: May 2006

Considers the various methods used to bring accountability into
interlending, and the problems these methods have caused to library
staff. Discusses invoicing, coupon exchanges and the potential solution
of reciprocal agreements. Concludes that invoicing is not guaranteed to
pay its own way, and reciprocal agreements using the OCLC ILL statistics
offers the opportunity to reducing the invoicing workload.
Switching with PASSPORT
Authors: Davis Allan
Published: May 2006

Discusses how the implementation of PASSPORT has made switching
between services easier in one particular library system. Considers
specific software/hardware specifications, the creation of a new logon
script, and the solution to a problem of software installation.
Concludes that PASSPORT has made searching OPAC as convenient as using
the OCLC database.
Overcoming OCLC‐to‐NOTIS Transfer problems: One Library’s Experience
Authors: Goldstein Cindy
Published: May 2006

Describes the problems encounterd installing OCLC Terminal Software
and PASSPORT, at Tulane Medical Center Library. Discusses the problems
created by the new M386sx equipment, by trying to run PASSPORT on a
NOTIS hardware configuration, and the solution program to both problems.
Surmises that the increasing interdependency of systems will result in
more problems of the nature described, where interfacing systems get out
of synch with one another, leaving some libraries caught out.
Using OCLC in a Small Library
Authors: Gregory Gwen
Published: May 2006

Discusses the viability of using OCLC in small libraries, with
particular reference to one such library – the U S courts library
in Phoenix. Considers cataloguing workflow, benefits of using OCLC,
controlling access costs, keeping up with new developments, and
possibilities for the future. Surmises that OCLC offers time and cost
savings for small libraries provided it is used intelligently.
Sometimes You Have to Lie to Your Computer: DOS 5.0 and PASSPORT
Authors: Speed Hensinger James
Published: May 2006

Considers the problems that can be encountered when using DOS 5.0
with software such as PASSPORT. Discusses ways of circumventing
incompatibility problems using DOS 5.0′s Setver command, as a
step‐by‐step process: edit Config.sys, instruct Setver, and rebooting
the computer. Concludes that the Setver command exists as a
“lie” to make DOS 5.0 files acceptable, and as such is
necessary when running programs incompatible with it.
Teaching middle managers to think like executives
Authors: Keys Bernard , Urban Tom , Fruge Michael
Published: May 2006

Reports on the new case‐oriented system of management development
being used by the Presidents of ARCO Oil and Gas in an attempt to
improve the ability of middle management to add value to an
organization. Examines case and organizational analysis as deployed in
the Middle Management Seminar, and the formulation of The Personal
Action Plan. Considers presidential feedback on the programme′s
prospects.
The Company‐based MBA
Authors: Cannon Fred
Published: May 2006

Considers the consortium MBA and the in‐company MBA. Relates the
theory to practical examples in several companies. Discusses the
criteria for success and concludes that the company‐based MBA must form
a sensible component of the organisation′s management development
strategy.