bluuebunny/crossref_metadata_2025 huggingface dataset:
Understanding the value of enterprise compliance technology
Authors: Schaub Adam
Published: July 2024

The increasing costs and complexities of compliance and the intensifying competition for financial professionals and compliance staff are pushing financial services firms to adopt regulatory technology. The RegTech market has expanded from 150 vendors to more than 400 within just four years as firms seek effective and efficient solutions to their compliance and regulatory needs. Firms reduce regulatory risk and increase operational efficiency by replacing manual processes, internally built systems, off-the-shelf software that has been modified for compliance needs or some combination thereof, with built-for-purpose, integrated enterprise solutions for needs such as licensing and registration, conflict of interest disclosure review and administration, oversight and risk management and supervisory policies and procedures. However, some firms have difficulty ascertaining an accurate return on investment in enterprise technology because of the challenges involved in identifying and considering all of the benefits of an integrated platform and the culture of compliance that it creates. Although returns such as cost savings and productivity gains can be measured rather easily, benefits such as fines avoided and a reputation for strong compliance are often harder to quantify. To understand the value of enterprise technology, a firm must evaluate its effectiveness and efficiency in meeting a firm’s regulatory and compliance needs and assess the impact that it makes in recruiting and retaining top talent by offering an experience that emphasises ease of use and the elimination of manual tasks. This paper offers a detailed look at quantitative and qualitative benefits that a firm should consider in evaluating the effectiveness, efficiency and experience of a builtfor-purpose enterprise compliance and licensing platform.
Emerging trends within paid search marketing
Authors: Howley Gemma
Published: July 2024

Since Google launched pay-per-click (PPC) marketing in 2000, the field has never stood still. Developments in technology, targeting capabilities, ad formats and more make it essential for
PPC marketers to be agile and quick to learn and adapt. Particularly exciting is the clear shift towards personalisation and audience-led search, a shift that is continuing to evolve rapidly. This paper identifies six key trends emerging within the channel to illustrate the direction in which PPC is heading.
Cyber risk valuation: Show me the money
Authors: Sapp John B.
Published: July 2024

Historically, qualitative risk analysis has been the method utilised by information security professionals and risk managers to identify and prioritise the risk associated with the use of IT systems in business operations to meet business goals and objectives. That is changing – with the C-suite and Board of Directors across the various industries, as well as public and private sectors, considering the increasing volume and cost of data breaches as a significant business risk, they are demanding the expression of cyber risk and the relative measure of risk or asset value based upon objective quantitative analysis. While probability and likelihood still factor into the equation, CISOs must now demonstrate the value they bring in securing the value of business by justifying the investments in cybersecurity technologies, processes and people in specific financial terms. ROI is nearly impossible to define, so the concept of cyber risk valuation is becoming more prevalent and is projected to be the primary means used by cyber insurance brokers to determine the level of cyber risk and cybersecurity maturity of an organisation when considering coverage options and policy exclusions.
How to prepare for data breaches? Lessons learned from recent incidents
Authors: Lanois Paul
Published: July 2024

It seems like every few weeks there is a report of a new data incident having taken place: recent high-profile examples include FedEx (February 2018), Under Armour/MyFitnessPal (March 2018), Panera Bread (April 2018), Adidas (June 2018), MyHeritage (June 2018), Macy’s (July 2018), Timehop (July 2018), Reddit (August 2018) and T-Mobile (August 2018), just to name a few. So, what should organisations do in relation to cybersecurity incidents? More specifically, what can happen when the board or senior management is not appropriately engaged nor response plans properly practiced or otherwise followed? What can we learn from previous security incidents that have taken place? This paper examines some real-world cases of what can happen following a security incident.
Performance appraisal and workplace culture: A qualitative study investigating differences in job roles and outcomes
Authors: Oliver Elizabeth Goad , Cravens Karen S. , Stewart Jeanine S.
Published: July 2024

Research in the field of positive organisational scholarship highlights the benefits of a positive culture to both the organisation and the employees. Workplace culture also affects the likelihood that the performance evaluation process will generate positive outcomes. One of the more challenging areas of healthcare management is the difference in perspectives of clinical and nonclinical employees. Both types of employees bring vital skills important in generating positive patient outcomes, but they may value different things in the workplace. This complicates the evaluation process in providing feedback to employees to help improve performance. To investigate what employees value, this paper compares data from a healthcare organisation in the USA. Early evidence indicates that nonclinical respondents report a more positive perception of workplace culture than clinical employees. This difference in perceptions, however, does not appear to result in different intentions with respect to retention. Both groups show a strong indication to remain with the organisation and are equally committed to it. Performance appraisals are not perceived as accurately reflecting the efforts of both types of employees. In the sample organisation, employees are committed, but clinical employees do not perceive an environment where the performance review system leads to better performance.
Updating your stewardship and donor relations strategy: Determining a strategy that works for an organisation of any size
Authors: Kesterson Juliette
Published: July 2024

This paper focuses on the University of Tennessee, Knoxville’s stewardship and donor relations strategy and how University of Tennessee (UT) creates unique donor stewardship through creative events, technology, segmenting stewardship and elevating personal touches. The examples included can be adapted for the needs of any size organisation.
Self-service kiosks: Museum pieces or here to stay?
Authors: Jarrell John
Published: July 2024

In a world where demand for air travel has never been higher, the self-service kiosk remains a key element of the airport of the future. Today, kiosks are evolving to answer air transport industry and passenger needs, alongside other self-service check-in channels, such as the internet, mobile phone and personal digital assistant (PDA). However, this paper argues that ‘one size does not fit all’ in the field of self-service check-in solutions, and that kiosks will make up a significant part of the service mix at airports in the years ahead. Kiosks contribute to cost and space savings, for example, they can be deployed off-site, enabling advance check-in from convention centres, hotels, car rental facilities etc, thereby relieving congestion at overcrowded airport terminals. Kiosks are also evolving to meet new requirements necessitated by fast-changing transportation security regulations.
Trust and privacy on the internet: The solution is ahead
Authors: Peric Konstantin
Published: July 2024

Who has stopped and thought about their data out there on the internet? Data about a person: Twitter followers, Facebook friends, eBay reputation. Or data about one’s company: purchase record, customer lists, customer credit card numbers. Data are spread around, most often only protected with passwords and too easily accessible. The Digital Asset Grid (DAG) is a research project run by Innotribe (the innovation arm of SWIFT) in 2012, which envisions a solution to this problem using the following components: a crowd-sourced, user-centric identity; privacy and trust on the internet, based on the Respect Trust Framework; an infrastructure for secure storage and exchange of digital assets. This paper explores the DAG and looks at the status of the project.
Mitigating challenges in an evolving cyber threat landscape
Authors: Ang Benjamin
Published: July 2024

This paper gives a snapshot of the current state of cyber security and public awareness, using Singapore as an example of a well-connected economy. Public awareness focuses on sharing common cyber security best practices, which are essential in reducing the risk of cyber security breaches. The paper then explores how current cyber threats have responded to the spread of public awareness, by evolving in ways that can overcome the common cyber security best practices or can even exploit them in some cases. It goes on to describe how the countermeasures to these evolved cyber threats must also evolve in turn and suggests processes and technologies which can be developed to mitigate these evolved cyber threats.
French regional airports: Privatisation ahead?
Authors: Guitard Jean-François
Published: July 2024

This paper discusses the legal status of French regional airports. It describes the new framework of airport companies in France and highlights key specificities. Opportunities for partial or full privatisation are given particular attention.
UDAAP controls for managing risk
Authors: Boccia Barbara
Published: July 2024

Compliance with unfair, deceptive or abusive acts or practices (UDAAP) principles is a complicated matter for most financial institutions (FIs), large or small. In the USA, UDAAP regulations are broadly defined and fairly subjective in interpretation, especially when applied by regulators with the benefit of hindsight. An allegation of ‘unfair’, ‘deceptive’ or ‘abusive’ can arise in any aspect of the FI’s retail footprint, from the initial development and marketing of products and services, through to management of complaints and servicing. The increased complexity of financial products and services, along with a myriad of communication and delivery methods, has made the compliance task more daunting in terms of preventing UDAAPs from occurring. This paper is intended to help identify potential UDAAP risks and provide practical guidance for mitigating those risks with strong controls as part of a comprehensive compliance management system (CMS).
Technology is not enough: Potential job displacement in an AI-driven future
Authors: Sheffi Yossi
Published: July 2024

Much has been made recently about the rise of artificial intelligence (AI) in the workplace — often accompanied by apocalyptic predictions about what that means for human jobs. This paper discusses job displacement in the face of advancing technology; technological advancement has always rendered certain jobs obsolete, but it has also always generated new jobs and industries in their place. For example, Henry Ford’s Model T created the demand that led to an explosion of growth in the hospitality industry as cars became affordable. While AI is an extremely powerful tool, the fact is that humans possess certain indispensable attributes that robots and AI cannot match. Human attributes such as flexibility, soft skills, understanding of context and a moral compass, among others, are characteristics that are not likely to be offered by machines any time soon. People also have played a key role in a number of critical supply chain situations, such as major disruptions. To be used to their full potential, tools like AI will require human guidance and ingenuity — meaning that rather than job replacement, these technologies will enable job augmentation. AI is surely poised to fundamentally alter human work and jobs, but it is not likely to replace them outright.
Achieving an actionable corporate workplace violence prevention programme
Authors: Simeone Cynthia , Crimando Steve
Published: July 2024

The US Department of Labor Occupational Safety and Health Administration identifies recommendations within the Occupational Safety and Health Act (OSHA) General Duty Clause for establishing a safe and healthful workplace for all workers covered by the act. Employers that do not take reasonable steps to prevent or abate a recognised violence hazard in the workplace can be cited. While failure to implement various recommendations and guidelines provided by OSHA is not in itself a violation of the General Duty Clause, organisations that implement a workplace violence programme are providing defensible risk mitigation operations while enhancing the overall safety of their employees. Successful implementation of a workplace violence programme requires finesse and enhanced partnerships with multiple functional groups within the organisation. This paper provides proven steps to establish and operate a value-added corporate workplace violence programme that promotes identification and reporting of potential internal and external threats, ongoing evaluation and monitoring of threats, swift action to mitigate threats to the workplace, and actionable awareness, training and exercising components to provide employees with the necessary skills to detect, deter, respond to and recover from an actual workplace violence incident.
The systemic risks of OTC derivatives central clearing
Authors: Murphy David
Published: July 2024

This paper examines the changes to systemic risk made by the introduction of over the counter derivatives central clearing. It discusses both the reductions in exposure brought about by the introduction of central counterparties (CCPs) as buffers between derivatives counterparties, and the risks posed by the potential for a CCP failure. In particular, this paper studies both the solvency risks whereby a CCP might sustain sufficient losses to be unable to continue operations, and liquidity risks whereby the failure of a CCP or one of its members may be caused by an inability to meet claims. Based on this analysis, possible mitigants are suggested to the principal systemic risks posed by central clearing.
Martech leadership: The symbiotic development of technology and talent
Authors: Betts Andy
Published: July 2024

As analytics technology evolves faster than organisational structures, companies find themselves struggling to keep up with consumer expectations. Across myriad devices, channels and networks, consumers are generating hundreds of touch points with the expectation that brands are not only able to understand their immediate need, but also ready to deliver a solution. Organisations must act quickly to align on their strategic vision, make smarter analytics investments, and develop the people and process critical for success in an artificial intelligence driven world.
Looking at linked open data from a digital asset management perspective
Authors: Lampert Cory
Published: July 2024

This paper details the work to create an alternative linked open data (LOD) interface, Navigator, to display data from the Southern Nevada Jewish Heritage Project digital collection. This interface development is a culminating project in a larger LOD investigation and this paper details how LOD concepts form a foundation to optimise the expression of relationships between agents (people and groups) and information resources in the application. The essential LOD principles guiding the project are presented, along with lessons learned and important decision points from the project.
Brands, sustainability and citizenship: Navigating a world demanding change
Authors: Riches Tim
Published: July 2024

For company brands the lines between business function silos are not clearly drawn, and the formerly compliance-oriented domain of environmental, social and governance (ESG) has become part of the brand in many sectors, whether we like it or not. Whenever an organisation seeks to stand apart on the basis of its citizenship or reputation in any of its competitive realms — for customers, talent, influence or capital — its brand strategy must connect all communications functions to the business strategy in a simple, coherent way. While always desirable, enabling clarity across the organisation is especially critical in these turbulent times. As COVID-19 has accelerated the pace of change and shifted risk appetites, big decisions are being made about corporate futures. This is an opportunity for brand people to tackle some of the barriers to collaboration and influence across functions. This paper outlines the challenge of aligning business functions to define and deliver coherent company positioning and makes a case for taking on that challenge as a matter of urgency to support businesses adapting to rapid changes in social expectations. Engaging executive leadership teams and boards of directors in this exercise is critical, and this paper outlines two practical ways to do so. First, framework thinking, which can accommodate different functions and communications disciplines into a single narrative. Second, and arguably more importantly, board-friendly ways to achieve a project mandate and frame the need to collaborate effectively at the most senior level to align brand and business strategy.
Access control, identity management and the insider threat
Authors: Branker Jonathan , Eveleigh Tim , Holzer Thomas H. , Sarkani Shahryar
Published: July 2024

The detection of insider threats before catastrophic events occur continues to plague many industries, and the aviation industry is under particular pressure to detect possible infiltration by terrorists and their sympathisers posing as credible workers. This paper outlines a method to incorporate system dynamics into identity and access management systems designs to detect the possibility of an insider threat. The research results show that when specific policy-based rules were applied to the access control system and forensics were applied to the resulting data, it was possible to detect unusual behaviours that would have otherwise gone undetected. The practical implication of this research can lead to the development of an operational framework whereby access control data could be analysed in real time to detect and suggest insider threat signatures.
Business recovery at an arson damaged office
Authors: Stewart Russell
Published: July 2024

This paper is in the form of a case study that relates how KPMG's crisis management, business recovery and risk mitigation plans, methods and organisation were applied to ensure its clients’ services were not compromised following significant damage to a major office following an arson attack. The paper describes the firm’s overall business continuity management (BCM) approach and its key principles, drawn from established BCM, emergency services and psychology sources. The narrative element of the article tracks the event timeline and the firm's corresponding response. The overall management of the incident and its consequences were deemed successful, validating a lean BCM training and exercise regime. A significant learning point was the need to manage numerous stakeholders’ interests, engaging on several fronts in parallel, to engender consensus and to expedite decision making. The paper offers practical suggestions to help organisations manage the impact of crisis events on their employees and clients.
Retail payment strategies: The approach in Portugal compared with the European Commission and the Eurosystem
Authors: Pimentel Rui
Published: July 2024

In November 2020, the Portuguese Payment Systems Forum issued the Portuguese Retail Payments Strategy | Horizon 2022. The strategy has been formulated to support the implementation of secure, efficient and innovative payment solutions, while promoting broad accessibility to retail payment services. As this paper will discuss, the strategy envisions 42 initiatives for stakeholders in the payments market. These initiatives fall under four pillars: (1) ensuring consumers are better informed about the payment instruments available to them; (2) fostering the benefits of digital transformation; (3) contributing to a regulatory framework that promotes innovation and efficiency; and (4) driving the adoption of safer payment solutions. This paper describes key initiatives under these pillars, and reports on how the strategy is progressing towards its goals.
Co-management agreements: An approach to physician–hospital alignment and integration
Authors: Harding John , Kelly Robert E. , Becker John , Priore Richard
Published: July 2024

Children’s Hospital of The King’s Daughters instituted a programme of co-management in the perioperative areas, including the operating room. Physicians, nurses, other perioperative staff members and administrative leaders worked in teams to identify and address opportunities for improvement in the following areas: (1) quality outcomes and patient safety, (2) efficiency and effectiveness, (3) patient experience and access and (4) strategic development. A physician-chaired committee comprising employed and community physicians, nursing leaders and administrators provided governance. As an incentive, additional compensation was provided for physicians, nurses and other perioperative staff members on the basis of participation time and results achieved. Goals were met or exceeded in many of the clinical and administrative initiatives, and return on investment was favourable.
Strategic dilemmas when managing cyber attacks
Authors: Kaschner Holger
Published: July 2024

Cyber attacks have a significant business impact, with the potential to escalate into crises if poorly managed. A recurring pattern is strategic dilemmas that cannot be resolved satisfactorily. Some dilemmas are more pronounced, others less so, and therefore often catch decision-makers unprepared, leaving only bad options for decision-making. Something that all dilemmas have in common is that the associated decisions can have a lasting impact on relationships with stakeholders. This paper introduces four recurring dilemmas; shows the typical considerations; lists options for mitigating these dilemmas; and describes the basic requirements for implementing mitigations. The dilemmas and options, in turn, are rooted in the organisation-specific design of: cyber security incident management and response; IT service continuity and disaster recovery management; business continuity management; and crisis management and communication.
Take me out to the Facebook page
Authors: Moyer Caitlin , Griffin Robert J. , Pokrywczynski James
Published: July 2024

This paper examines why fans visit a professional baseball team’s Facebook page. The broader objective is to understand motivations for using communication channels in social media. Given the massive popularity of Facebook, insights into the use of this communication channel should provide an important understanding of how digital and social media channels work. The results support a proposed model for understanding fans’ interactions with their sports team’s Facebook page. Team identification related positively with the value fans put on relevant outcomes from visiting the site. Socially relevant outcomes were highly valued among those who visited the team’s page. From the standpoint of practice, the results suggest that sports teams may want to enhance their marketing efforts by placing strong emphasis on the social relationships that fans have with other fans of the same team, and the relationships that fans might build with players through live encounters with them on the team page. Managers of team pages should determine the various outcomes fans value as part of their identification with the team.
Building the bridge between healthcare emergency management and daily operations
Authors: Alves Laura F. , Cagliuso, Nicholas V. , Dunne William J.
Published: July 2024

Healthcare emergency management continues to suffer from not being part of daily organisational operations. The aim of this paper is to shed light on a new paradigm for healthcare emergency management by viewing it in a distilled way: incidents that negatively affect the environment of care are simply deviations from normal. Doing so simplifies the approach and enables such work to meld more easily into the already complex healthcare clinical, operational and financial environs. Readers will take away knowledge on healthcare emergency management as deviations from normal operations, the goal being to aid in improving understanding and integrating such work into daily operations. The scope of this paper is a descriptive one of healthcare facilities, be they inpatient or outpatient, urban or rural and any combination of each.
Post-2022 FIFA World Cup in the State of Qatar: Urban regeneration strategies for Doha
Authors: Elgahani Heba , Furlan Raffaello
Published: July 2024

The 2022 FIFA World Cup is a vital event which will take place in Doha — capital city of the State of Qatar — and shape its present and future urban growth. The capital city is rapidly preparing for the success of this mega-event within a very short time frame. Therefore, there is a profound challenge in planning for the World Cup while also taking into account the urban planning needs of the city. This research study investigates the post-event planning strategies and projected repurposing plans for Doha, to assess the compatibility between planning for the World Cup and planning for the city. The strategy consists of: 1) a review of the literature — a case study of London, a previous mega-event host city, with focus on the post-event urban growth strategies; and 2) an evaluation of the post-event urban regeneration strategies set for Doha. The first part of the process identifies the best practices and strategies, which are then used as the basis for the assessment and comparison with Doha. Data about Doha is collected through structured interviews with the Supreme Committee for Delivery and Legacy, the responsible authority for planning and managing the 2022 FIFA World Cup. These interviews reveal that post-event urban regeneration strategies are still under discussion, and only general guidelines are established. Therefore, this research study suggests and highlights relevant post-2022 FIFA World Cup urban regeneration strategies that can be implemented for Doha.
Contextual advertising: Then, now and in the future
Authors: Silvers Steve
Published: July 2024

Context has always been important to advertising, but in the age of third-party cookies and device IDs, it has been an afterthought. Now that privacy regulations are coming into effect and personal IDs are on the run, contextual advertising is back in favour. And it has come back with a vengeance. The tools available today are far ahead of what was available earlier. These innovations are creating new opportunities for media buyers as well as sellers — not the least of which is a reset of the buyerseller power relationship, a much-needed development if we hold any hope of seeing a more mature, responsible and effective advertising ecosystem in the future. This paper provides an overview of relevant background research from a modern practitioner’s point of view, an introduction to standards efforts and some early evidence of the adoption and effectiveness of contextual advertising. Contextual advertising holds much promise, but fulfilling that promise requires a thorough understanding of how we got here in the first place and a good grasp of where contextual tools are to fit in today’s complex and still evolving advertising ecosystem.
Conducting a metadata audit in a broadcasting environment
Authors: Tadic Linda
Published: July 2024

One of the critical steps before selecting and implementing a digital or media asset management system is to review the metadata already captured by an organisation across its business units. This ‘metadata audit’ encompasses analysing metadata creation workflows and developing an enterprise metadata map incorporating existing data with new data elements required for ongoing asset creation, management and potential interoperability with other systems. The enterprise metadata form the data structure basis for the management system’s functionality and data model. The audit should also note whether any unstructured metadata can be extracted from documents, spreadsheets, filenames and directory structures. The overarching goal is to avoid re-keying existing data as staff time for metadata creation is normally limited. This paper describes the metadata audit process at a television broadcaster that also creates online content. The methodology can be applied to any organisation.
Decoupling the investment firms’ prudential regime from credit institutions
Authors: Ross James
Published: July 2024

This paper will first summarise the European Commission and European Banking Authorities case for a proportionate prudential regime for investment firms and the case for decoupling it from the prudential regime for credit institutions. Secondly, a summary of the key themes of the proposed prudential reforms is presented. Thirdly, it will set out selected industry concerns regarding the proposed reforms; and finally, conclude that the industry will have to continuously state its case for a proportionate prudential regime for investment firms each time the new directive and regulation are reviewed.
Fallacy of moving the OTC derivatives market to CCPs
Authors: Singh Manmohan
Published: July 2024

Recent regulatory efforts, especially in the USA and Europe, are aimed at reducing moral hazard so that the next financial crisis is not bailed out by tax payers. This paper suggests that the regulatory proposals may not remove systemic risk from over-the-counter (OTC) derivatives but rather shift it from banks to central counterparties (CCPs). Furthermore, another taxpayer bailout cannot be ruled out. This paper also suggests that a tax on the derivative liabilities of large banks would address the source of the problem (ie under-collateralisation), and make the OTC derivatives market safer. We also show that, as a by-product, this suggestion would lower CDS spreads in distressed sovereigns.
Accountability of sustainability
Authors: Gregory James R.
Published: July 2024

This paper provides a detailed examination of how corporate branding creates value, and more specifically, identifies the role of sustainability in building market capital. Two valuable keys to getting the budgets necessary for a successful corporate social responsibility (CSR) programme are being able to speak the CFO's language, and understanding that the CEO's role is to build corporate value. This is an objective approach to CSR measurement and investment in the corporate brand, which affects everything from recruitment to cash flow, and to market capitalisation. The best way to get senior management to invest is to connect measurable CSR successes with a corporate brand.
Assessing the impact of pavement de-icing products on aircraft and airfield infrastructure
Authors: Friedman Paul L. , Shi Xianming
Published: July 2024

In the mid-1990s, airports worldwide started to introduce new types of alkali-metal-salt based pavement de-icing products (PDPs) to mitigate the environmental concerns of the previously used urea and glycol-based PDPs. While improvements to the operational and environmental quality of airport winter maintenance activities were seen, a significant number of field reports started to surface regarding the unintended consequences of these new PDPs, including the catalytic oxidation of carbon-carbon brakes, cadmium corrosion, PDP interaction with aircraft de-icing and anti-icing fluids, asphalt and concrete deterioration, and the corrosion to airfield electrical infrastructure and ground support equipment. The Airport Cooperative Research Program therefore began research to collect data on PDP usage and review the damage associated with these new PDPs. This paper summarises that research effort.
Bank’s asset and liability management: A chief risk officer’s perspective
Authors: Kallur Venkatesh
Published: July 2024

The asset–liability management (ALM) function covers both a prudential component (management of all possible risks and rules and regulation) and an optimisation role (management of funding costs, generating results on balance sheet position) within the limits of compliance (implementation and monitoring with internal rules and a regulatory set of rules). As well as intervening in these aspects of current business activities, ALM is also consulted for organic development and external acquisition to analyse and validate funding terms options, conditions of projects, and any risks (ie funding issues in local currencies). For the sake of simplicity, treasury management can be covered and depicted from a corporate perspective by looking at the management of liquidity, funding and financial risk. ALM, on the other hand, is a discipline relevant to banks and financial institutions whose balance sheets present different challenges that must meet regulatory standards. For banking institutions, risk, treasury and ALM are interrelated and collaborate in managing liquidity, interest rate and currency risk at the individual and group level. ALM focuses more on risk analysis and medium- and long-term financing needs, while treasury manages short-term funding (mainly up to one year), including intraday liquidity management, cash clearing and crisis liquidity monitoring. ALM is concerned with the strategic management of the assets (uses of funds) and liabilities (sources of funds) of banks against risks caused by changes in the liquidity position of the bank, interest rates and exchange rates, and against credit risk and contingency risk. The author makes a modest attempt to provide a pragmatic view of the day-to-day ALM techniques used in managing the volume, mix, maturity, rate sensitivity, quality and liquidity of assets and liabilities as a whole so as to attain an acceptable risk/reward ratio. The purpose of this paper is to provide a perspective from a risk practitioner in enhancing asset quality, quantifying the risks associated with assets and liabilities, and further managing them in order to stabilise short-term profits, long-term earnings, and the long-run sustenance of the bank.
The digitalisation of payments in South-East Asia
Authors: Shea Molly
Published: July 2024

This paper explores the current payments landscape in South-East Asia, major trends in the region’s burgeoning e-commerce and Internet economy, digital inclusion paving the way for full financial inclusion, and discusses how financial institutions can do more for their digital consumers. It highlights how the growth in mobile ownership and Internet penetration has led to rising competition between financial institutions, non-banks and FinTechs to maintain their competitive edge. The paper also explores the non-homogeneous developments across both mature and emerging economies and underscores the various drivers behind the acceptance of mobile and digital payments. The promising levels of digital inclusion could be a major game changer in fighting for financial inclusion and reaching out to the unbanked and underbanked masses of in South-East Asia. It stresses that digitalisation of payments is a necessary disruption, but financial institutions need to continue to keep customers’ needs at the centre of this digital revolution.
Civil liberties vs national security in the encryption debate: Exceptional access and the trust deficit
Authors: Bieber Brittany , Sultan Ahmad , Nacht Michael , Rashid Diya Sabhanaz
Published: July 2024

This paper analyses the challenges of reconciling the need for strong data privacy technologies with the US Federal Government’s demand for access to encrypted data to combat national security threats — a concept known as ‘exceptional access’. Using the 2015 San Bernardino terrorist attack as a jumping-off point, this research combines public statements and arguments made for and against exceptional access to reveal a widening trust deficit between technologists and law enforcement authorities. The paper highlights specific intersections of policy and technology which have led to this increasing gulf and provides recommendations for how the gulf can be bridged to promote constructive dialogue between the two groups.
The institutional layering arrangements of the Egyptian government’s e-payment system: An analytical case study
Authors: Aly Wael Omran
Published: July 2024

This paper draws on the literature on institutional layering to explore the process of institutional change relating to the Egyptian government’s ambitious plan to embed e-payments into the country’s financial system. It utilises the concept of policy layering to explain the gradual yet significant and accumulative institutional and layering changes that have taken place in the country’s payment system policy and affected the activities of actors in the public sector. The paper analyses empirical data collected from interviews with various actors within the Egyptian government’s e-payment system. Analysis of relevant regulations and other official policy documents and reports is also considered. Following this, the paper focuses on the layering of institutional arrangements, consisting of both actors and instruments. In this way, the paper focuses on the actors responsible for the internal governance and external regulation of e-payments in Egypt.
Collateral management: Addressing different regulatory requirements
Authors: Heckler Jan
Published: July 2024

Regulatory tightening, a major consequence of the global financial crisis (GFC), is one of the many challenges the financial sector is currently facing. To address stricter financial rules, a fast and efficient implementation of the newly issued requirements is one of the key topics, industry stakeholders across the globe need to focus on. This paper provides an overview of major implementation areas while focusing on the regulatory requirements under Dodd Frank (DF) and European Market Infrastructure Regulation (EMIR). In addition, practical guidance for the monitoring and implementation of risk mitigation requirements is provided. The paper concludes on key factors for a successful implementation.
Smart planned giving strategies: How to distil 30 years of research into a planned giving programme
Authors: Neitzel Margaret F. , Finney Sarah B. , Dale Elizabeth J.
Published: July 2024

The USA is currently experiencing the largest intergenerational transfer of wealth in its history. As the baby boomer generation ages, researchers estimate that more than US$2tn in estate gifts could change hands. Yet, in today’s increasingly competitive charitable planned giving environment, fundraisers need smart strategies to maximise donor gifts and build sustaining relationships. This paper synthesises key findings from 30 years of planned giving research and offers examples demonstrating how to incorporate best practices and research findings into one’s planned giving activities, drawing from Seattle University’s advancement staff.
Leveraging the Legal Entity Identifier to mitigate the risk of financial crime and enhance fraud prevention in cross-border payments
Authors: Rowley Clare
Published: July 2024

While today’s global digital economy promises a new era of commerce, its sheer complexity also presents opportunities for malicious actors to perpetrate money laundering, terrorism financing, and other forms of financial crime. Despite the escalating compliance costs faced by financial institutions needing to meet increasingly rigorous anti-money laundering (AML), counter-terrorist financing (CTF) and sanction screening obligations, the lack of harmonisation within cross-border data flows inhibits the identification of suspicious actors and exposure of criminal networks. This contributes to a cross-border payments ecosystem that can be broadly characterised by limited trust, high costs, low speed and insufficient transparency. This is leading to increasing industry recognition of the need to promote unified, data-driven approaches to combating financial crime globally. In view of this growing consensus, the Legal Entity Identifier (LEI) is emerging as a key enabler. This paper examines the drivers of this consensus by: (1) detailing findings from key industry organisations, such as the Bank for International Settlements (BIS) and Financial Action Task Force (FATF), outlining the need to increase data quality and standardisation of the data identifiers used within cross-border payment messages to counter complex global criminal enterprises; (2) outlining regulatory and industry momentum to leverage the unique benefits of the LEI within cross-border payment messages, to include an analysis of the implications and opportunities of ongoing initiatives to enhance payment market infrastructures; and (3) demonstrating how, by addressing inconsistencies in how legal entities are identified, connecting a greater range of datasets, and capturing entity relationships and ownership structures, the LEI mitigates AML–CFT risks, enhances fraud prevention, and supports more efficient sanction screening in cross-border payments. This is supported by examples of real-world industry initiatives.
Leadership in the cyber warfare era: Formulating a data breach reporting and management strategy
Authors: Chimuka Garikai
Published: July 2024

This paper focuses on one of the fundamental requirements of the General Data Protection Regulation (GDPR), namely the duty to inform data protection regulators and users promptly when there has been breach of user data. It notes that many corporate leaders fear this requirement, which is generally viewed as an unnecessary expense on the organisation. It argues, however, that responsible leaders must embrace this requirement and view it not as a threat but an opportunity to continuously improve their systems. It posits that responsible leaders must not fear this, whether they are governed by the GDPR or not. The paper highlights, with some examples, the major data breaches that have compromised user information in arguing that while investment in robust end-to-end security systems is imperative, it cannot guarantee against data breach due to the increasing sophistication of both state and non-state hackers. It analyses some reasons why many leaders often try to conceal data breach and concludes by proffering some advice, backed by practical examples of how responsible leadership can formulate novel and holistic data breach reporting and management strategies that go beyond the traditional crisis management and continuity models.
Supply chain leadership, transparency, workforce development and collaboration through control tower implementation
Authors: Dalporto Angelo , Venn Robert
Published: July 2024

Supply chains can be broad and spread over huge numbers of departments and across multiple sites and countries. Being able to have sight and scope of the performance of each area of the supply chain at any given time is key to an efficient successful functioning supply chain. This paper reviews how we implemented a control tower structure within the supply chain at Dormakaba UK. Dormakaba is a worldwide organisation manufacturing access solutions with presence in over 130 countries. Within the UK, the company employs over 500 across two main sites and eight satellite sites, with a turnover of over £85m. Understanding data flow within all areas and getting engagement with operational team members and supervisors is very important. Supervisors need to deal with operational data on a day-to-day basis, yet at the same time interact with managers and organisational goals, which makes their engagement paramount. The operational data is managed and viewed on a departmental control tower by each separate supervisor, which automatically feeds a manager and director level control tower, so that all people at all levels can view relevant performance and predicted performance against agreed key performance indicators (KPIs) in all supply chain areas. Regular meetings to review control towers invariably drive discussions on improvement ideas and projects, so an additional tool for collaboration was required. We adopted Microsoft Teams as a tool to log and review improvement ideas, task management and to chat to our teams across sites and departments. Obviously, there are always options to improve the structure and the ongoing challenge is to drive automated data across all departments at source, while always seeking to improve fast adoptive collaboration across the supply chain in order to be as proactive as possible in continuous improvement.
What's the story with marketers and data storytelling? An educator's perspective
Authors: Copulsky Jonathan
Published: July 2024

Fuelled by digital technologies, marketers now have more access to data than they ever thought possible. At the same time, tools for analysing this data have become easier to use and more powerful. But more data and better tools have not always led to greater value. This paper discusses why better storytelling skills may help marketers ‘crack the code’ in delivering more value from data and analytical tools, argues that data storytelling is a teachable skill that all marketers need to learn and master and discusses what lessons were learned in training graduate marketing students in data storytelling skills.
‘One size does not fit all’: An introduction to going global
Authors: Sexton Richard , Vlasto Joey
Published: July 2024

One of the key challenges facing corporate real estate executives today is how to balance and manage their needs and expectations when expanding into international markets. The fundamental dynamic is how to align their real estate strategy with their business objectives and navigate the cultural, business process and transactional nuances, customs and practices overseas. The intention of this paper is to highlight some of the key challenges and differences across markets that are critical to the decision-making process for lease transactions as occupiers consider international expansion; such as varying business and market practices, cultures, metrics, lease terms and provisions. Furthermore, some key areas of local real estate practices that need to be taken into account once a particular market is chosen for the expansion will be outlined. There will be particular focus on the EMEA and Asia-Pacific regions and, more specifically, a number of comparable differences in the transaction process between New York, London, Hong Kong and Paris will also be outlined.
Political risks: How to effectively mitigate political risks, deal structure, financing and political risk insurance
Authors: Stiller Dietrich F. R.
Published: July 2024

Political risk has become an increasingly critical topic for many airport projects, predominantly, but not limited to, projects in emerging economies. There are a considerable number of airport projects that have been subjected to cancellations of concessions or outright expropriation, or where a political impasse has resulted in renegotiations or a sale to a new concessionaire. What are the types of political risks that may threaten the stability of a project, and how can these be mitigated? This paper looks at selected aspects of the deal structure and of the finance structure as potential mitigants to political risk. It finally discusses key features of political risk insurance as a tool to find protection against risks an investor cannot avoid by proper structuring alone.