bluuebunny/crossref_metadata_2025 huggingface dataset:
An Exploratory Study on the Tourist Gaze: Focus on Chinese Tourists in the Seoul Area
Authors:   The Tourism Sciences Society Of Korea, Yan Wen-Yan , Liang Jia , Yoon Yoo-Shik
Published: November 2017

In order to understand the gaze more deeply, we want to explore the relationship between tourist destination identity and tourist destination brand value perceived by tourists. The scope and method of the study included three-stage surveys of Chinese tourists visiting major tourist destinations in Seoul. 465 valid samples were used for the final analysis. Frequency analysis, exploratory factor analysis, reliability analysis, and multiple regression analysis were performed using SPSS 23.0.The results of the study showed that the components of a tourists 'gaze were derived from seven factors: 1) Tourism resource activation, 2) Living environment development, 3) Local fashion and beauty sensitivity, 4) Traditional culture preservation, 5) Food diversity, 6) Service quality excellence and 7) Local residents' superiority. Also, it was proved that a tourist 's gaze had a significant effect on tourism destination identity, tourism destination brand value and tourism performance. This research was done to overcome limitations of qualitative research paradigms existing in current foreign tourist gaze research. The study also combined qualitative and quantitative research methodology to understand the intrinsic psychology of Chinese tourists and to improve the structure of the tourism industry at large and to develop symbolic tourism resources.
Broad Adsorption Of Sepsis-Related PAMP And DAMP Molecules, Mycotoxins, and Cytokines From Whole Blood Using CytoSorb® Sorbent Porous Polymer Beads v1
Authors: C. Gruda Maryann , O’Sullivan Pamela , Ruggeberg Karl-Gustav , Guliashvili Tamaz , R. Scheirer Andrew , D. Golobish Thomas , J. Capponi Vincent , P. Chan Phillip
Published: November 2017

In vitro blood recirculation model through Cytosorb device, including specific blood tubing and peristaltic pump components to analyze removal of key inflammatory mediators and toxins.
Zentraler Leitwartenbetrieb
Authors: Pachaly Uta
Published: November 2017

Zentrale Leitwarten sind ein Weg, um die Prozessführung weiter zu optimieren. Der Beitrag betrachtet die notwendigen Voraussetzungen für einen zentralen Leitwartenbetrieb und die dabei zu berücksichtigenden Randbedingungen und Anforderungen an die Automatisierung. Anhand eines Projekts bei den Berliner Wasserbetrieben wird ein möglicher Weg zu einer zentralen Leitwarte beschrieben.
Gerätemodelle in Prozess­simulation integrieren
Authors: Heinzerling Till , Oppelt Mathias , Bell Thomas
Published: November 2017

Die Anbieter von Automatisierungslösungen für prozesstechnische Anlagen sehen sich mit steigenden Anforderungen bezüglich Komplexität, Anlagensicherheit und verkürzten Projektlaufzeiten konfrontiert. Eine Möglichkeit, diesen Anforderungen gerecht zu werden, ist der Einsatz von Simulationstechniken während des kompletten Lebenszyklus einer Anlage. Dies ermöglicht es, Lösungskonzepte frühzeitig zu erproben und Fehler zu identifizieren, bevor die reale Anlage verfügbar ist. Dabei ist es jedoch wichtig, sich nicht nur auf die Simulation von verfahrenstechnischen Vorgängen und Komponenten zu beschränken. Um ein umfassendes und möglichst realitätsnahes Modell der Anlage zu erhalten, müssen ebenso Verhalten und Eigenschaften der verbauten Geräte, wie Sensoren und Aktoren, im Simulationsmodell detailgetreu nachgebildet werden, da diese das Verhalten der Gesamtanlage signifikant beeinflussen. Dieser Beitrag beschreibt ein Konzept für die Erstellung und Einbindung solcher Simulationsmodelle von Feldgeräten sowie die prototypische Implementierung des zyklischen und azyklischen Kommunikationsverhaltens. Außerdem wurden detaillierte Gerätemodelle erstellt, die produktspezifische Eigenschaften und Funktionen enthalten. Ziel ist es, mit dem Konzept eine Basis zu schaffen, damit Gerätehersteller die Gerätemodelle selbst erstellen können.
Economic Evaluations on Antimicrobial Stewardship Programme: A Systematic Review
Authors: Ibrahim Nor Haizan , Maruan Khalidah , Mohd Khairy Hasryn Azzuar , Hong Yet Hoi , Dali Ahmad Fauzi , Neoh Chin Fen
Published: November 2017

Purpose: To systematically review studies on cost-effectiveness of implementing Antimicrobial stewardship programmes (ASP) in the hospital setting. Methods: A systematic literature search was performed using electronic databases, such as EMBASE, PubMed/Medline, CINAHL, NHS and CEA Registry from 2000 until 2017. The quality of each included study was assessed using Joanna Briggs Institute Critical Appraisal Checklist for Economic Evaluations and Consolidated Health Economic Evaluation Reporting Standards Statement checklist. Results: Of the 313 papers retrieved, five papers were included in this review after assessment for eligibility. The majority of the studies were cost-effectiveness studies, comparing ASP to standard care. Four included economic studies were conducted from the provider (hospital) perspective while the other study was from payer (National Health System) perspective. The cost included for economic analysis were as following: personnel costs, warded cost, medical costs, procedure costs and other costs. Conclusions: All studies were generally well-conducted with relatively good quality of reporting. Implementing ASP in the hospital setting may be cost-effective. However, comprehensive cost-effectiveness data for ASP remain relatively scant, underlining the need for more prospective clinical and epidemiological studies to incorporate robust economic analyses into clinical decisions. This article is open to POST-PUBLICATION REVIEW. Registered readers (see “For Readers”) may comment by clicking on ABSTRACT on the issue’s contents page.
Transformerless Step-Up Inverter Based On Switched-Capacitor Converter Technology
Authors: Colombo Dal Pont Neilor , Waltrich Gierri , Brunelli Lazzarin Telles
Published: November 2017

In this paper the integration between a voltage source inverter (VSI) and a switched capacitor converter (SCC) is proposed to generate a sinusoidal waveform with a double peak voltage value at the converter output terminal, without the use of a transformer or a dc-dc boost converter. The novel structure (VSI-SCC) is designed as a transformerless step-up inverter with linear gain. VSI and SCC models are individually characterized to integrate both structures in only one model. To validate the theoretical analysis a prototype was designed for a power of 1 kW, considering a dc input voltage of 200 V and an ac output voltage of 220 V (rms). In this prototype the VSI converter supplies 110 V (rms) to the SCC converter, and this converter step-up it to 220 V (rms). Furthermore, open and closed-loop control were also tested in the prototype reaching a maximum efficiency of 90%.
Modelagem Do Conversor Boost Com Células A Capacitor Chaveado Por Meio De Um Conversor Equivalente De Ordem Reduzida
Authors: Valentim Silva Gilberto , Francisco Coelho Roberto , Brunelli Lazzarin Telles
Published: November 2017

Uma das formas de alcançar elevado ganho estático por meio do conversor boost clássico consiste na adição de células a capacitor chaveado a sua estrutura, originando os denominados conversores boost híbridos. Devido ao elevado número de elementos armazenadores de energia contidos nestes conversores, as funções de transferência que os representam são de ordem elevada e exigem grande esforço para serem obtidas. Neste artigo propõe-se uma metodologia que permite simplificar conversores boost híbridos genéricos (de ordem n) a um conversor dinamicamente equivalente, mas de segunda ordem. São apresentadas as equações que permitem determinar os parâmetros de equivalência, as funções de transferência orientadas ao controle e resultados experimentais, extraídos de um protótipo de 150 W, que validam a equivalência entre as respostas dinâmica do conversor boost híbrido e de seu modelo simplificado.
Análise E Projeto De Um Subsistema Elétrico De Potência Distribuído De Arquitetura Empilhada Para Cubesat
Authors: Mattos Everson , Manuel Santos Spencer Andrade António , Jorge Schuch Nelson , Da Silva Martins Mário Lúcio , Renes Pinheiro José
Published: November 2017

Um Subsistema Elétrico de Potência (Electrical Power Subsystem - EPS) para pico-satélites é um conjunto de hardware e software, que supre as demandas de energia durante toda a vida útil do satélite. Há diversas classificações para as arquiteturas de EPS. Este trabalho apresenta uma análise e discussão geral das principais arquiteturas de EPS para CubeSats e uma nova arquitetura com base no Sistema de Energia Distribuída (Distributed Power System - DPS), utilizando para isso o conceito de conversores CC-CC empilhados. A topologia proposta garante que o rastreamento do pico de potência (Maximum Power Point Tracking - MPPT) seja realizado concomitantemente com a regulação da tensão do barramento. Com isso, a energia destinada ao barramento CC é processada apenas uma vez a partir do arranjo fotovoltaico. Além disso, devido à conexão paralela da entrada, essa arquitetura permite o redirecionamento de energia à bateria, reduzindo o tempo de carga e assegurando que a bateria estará plenamente carregada para os intervalos de eclipse do satélite. Também, serão apresentados os resultados experimentais que comprovam o funcionamento da arquitetura proposta.
TEIXEIRA, Tatiana. Os Think Tanks e sua infância na política externa dos EUA, ed. Revan, RJ. 2007
Authors: Finguerut Ariel
Published: November 2017

O livro da jornalista Tatiana Teixeira, publicação de sua dissertação de mestrado em Relações Internacionais pela Universidade Federal Fluminense, consegue caminhar entre labirintos sinuosos das ciências sociais brasileiras e da dinâmica do poder na sociedade estadunidense sem ser laudatório e distante da tradição esquerdista.
Política de Reconhecimento das Diferenças Étnico-Raciais no Brasil: Ações Afirmativas e a política para a Educação Superior Pública no Governo Lula
Authors: Morais Danilo de Souza
Published: November 2017

Neste ensaio pretendo contribuir para a reflexão sobre as duas gestões do Governo Federal brasileiro sob a presidência de Luiz Inácio Lula da Silva, do PT (Partido dos Trabalhadores), a partir de análise da política de reconhecimento das diferenças. Detenho-me, no referido período, mais especificamente nas diferenças étnico-raciais, discutindo o quadro em que avançam as ações afirmativas nas universidades públicas, relacionando-as com as políticas do Governo Federal para a Educação Superior Pública.
SANTOS, Boaventura de Sousa; MENESES. Maria Paula [orgs.]. Epistemologias do Sul. São Paulo: Cortez, 2010
Authors: Barros Deolindo de
Published: November 2017

Boaventura de Sousa Santos, professor catedrático aposentado da Faculdade de Economia da Universidade de Coimbra, é um prolífico autor e um dos maiores sociólogos da atualidade, tendo já realizado extensas pesquisas sobre as regiões e/ou nações do Sul global, que resgatam e valorizam os conhecimentos, experiências, práticas e saberes próprios dos povos do Sul. Este excelente trabalho organizado juntamente com Maria Paula Meneses, pesquisadora do Centro de Estudos Sociais da Universidade de Coimbra, intitulado Epistemologias do Sul, é um dos maiores trabalhos concernentes ao Sul global e uma das maiores contestações aos saberes e valores dominantes do Ocidente; os seus embates contra os saberes orquestrados e impostos pelo colonialismo e capitalismo a serviço do Ocidente são de extrema importância para a historiografia dos povos do Sul.
IUMATTI, P.; SEABRA, M.; HEIDEMANN,H. D.(org.) Caio Prado Jr. e a Associaçãodos Geógrafos Brasileiros. São Paulo: Edusp, 2008, 360p.As interpretações sobre Caio Prado Jr.
Authors: Roiz Diogo da Silva
Published: November 2017

As interpretações sobre Caio Prado Jr. são diversificadas e se avolumam, cada vez mais, no tempo. Por suas características pioneiras e suas qualidades originais, sua obra deu novos contornos sobre a interpretação do Brasil, no momento mesmo em que foi produzida. A trajetória de Prado Jr. é igualmente rica, em seus empreendimentos socioculturais e políticos, com a administração de revistas e editora, tanto quanto com a forma como inquiriu os problemas de seu tempo, ao dar ênfase e efetuar, ao mesmo tempo, uma leitura totalmente original do marxismo para entender os vários sentidos da história do Brasil; e que em seu eixo colonial, voltado para a exportação de mercadorias primárias, junto ao mercado internacional, igualmente lhe fincariam uma fortuna crítica, ao ser excludente das massas nos processos políticos e econômicos, com relação à monocultura, a grande propriedade e ao trabalho escravo.
Debate público e filosofia no Brasil
Authors: Oliveira Junior Nythamar Hilario Fernandes de
Published: November 2017

No ensaio que abre o dossiê, de autoria de Nythamar de Oliveira, são discutidos alguns paradigmas teóricos na filosofia política contemporânea, notadamente as teorias de John Rawls, Jürgen Habermas e Amartya Sen. São mobilizados, nesse contexto, conceitos centrais na filosofia política como os de igualdade, liberdade, equidade, democracia, justiça e autonomia. Mais do que apresentar as ideias desses autores de grande relevo na atualidade, conectando-as com debate filosófico mais amplo, o ensaio “Debatepúblico e filosofia no Brasil” oferece também uma reflexão sobre o papel dessas teorias – e dos filósofos que delas se ocupam – na realidade política brasileira e, mais especificamente, no contexto da formação e consolidação das instituições democráticas em nosso país. Para tanto, o autor mescla de maneira peculiar contribuições de filósofos pertencentes às mais diversas posições do espectro político e ideológico.
Martín Lutero y las concepciones de derecho y violencia en la Modernidad
Authors: Borisonik Hernán Gabriel
Published: November 2017

Ao contrário das concepções modernas, na Antiguidade, a cidadania era compreendida em função do direito político, enquanto a violência era precipitada (espacial quanto temporalmente) fora da polis. No presente artigo, serão analisados alguns pontos que têm feito da Reforma Protestante um dos marcos fundacionais da política moderna ocidental. Em concreto, serão examinadas as concepções de direito, cidadania e violência, com as quais Lutero contribuiu ao pensamento político e social, enquanto partiu de uma nova concepção do indivíduo, da consciência e da relação entre a política e a sacralidade.
Notas sobre ontologia e práxis social no pensamento de Anthony Giddens
Authors: Pereira Asher Grochowalski Brum
Published: November 2017

Neste artigo, abordo a opção de Anthony Giddens pela ontologia e, em decorrência, a centralidade da práxis social como forma de responder à tradição da teoria social, principalmente o legado de Talcott Parsons. Analiso, por conseguinte, os pressupostos ontológicos que constituem a base da práxis giddensiana: a capacidade transformadora humana (o poder entendido no seu sentido genérico) e a reflexividade.
Dois movimentos, dois séculos, um kitsch
Authors: Chicarino Tathiana Senne
Published: November 2017

A proposta deste artigo é examinar dois movimentos de protesto pela análise comparativa de seus antecedentes e desdobramentos, um ocorrido no século XX – as Diretas Já! - e o outro no século XXI – os “Indignados” ou 15-M. Concluímos que as sociedades tendem a desenvolver certo grau de moderação e de continuidade em seu comportamento quando vivenciam um momento de estabilização econômica, social e política, como no Brasil. Contudo, a desestabilização econômica pode abrir duas outras possibilidades, como vem ocorrendo na Espanha: uma mudança social; ou com a melhora do ambiente econômico uma retomada da tradição moderadora já latente em sua cultura política.
The impact of investment projects in the local economic development in post-conflict countries
Authors: Zhinipotoku Albana , Pira Bujar
Published: November 2017

This study will contribute towards the evaluation of the effects of the investment project "Supporting production businesses", in Shtime, as part of the local economic development strategy. For the study were used primary data (Interview) and secondary data (official document and relevant reports) based on identified indicators, as: 1)Type of support (value of money, number of donation, surface offered on m2, location, number of training offered); 2) number of businesses, number new job created, number of taxpayers, number of new investment and 3) number of new products, new market, new technology, increase in turnover / profit, or changes in business organization. As a result of the support provided, these enterprises continue to develop their business successfully. The project has had a positive impact on local economic development in the municipality of Shtime, contributing to employment growth, increasing the number of taxpayers as well as improving the business structure in favour of processing enterprises. Furthermore, as a result of this project, these enterprises have recorded an increase in turnover and profit, as well as expanding their market with new products. This research shows the impact of the public investment in local economic development in particular with the small production companies.
INTERPRETATION OF MYTHICAL LANDSCAPE AND HOLY GEOGRAPHY IN CREATIVE CULTURAL TOURISM
Authors: Lekić Romana , Blajić Branimir , Franjić Tena
Published: November 2017

This paper presents a scientific analysis of the topic of interpretation of intangible heritage in tourism – through the myth of the arrival of the Slavs. By planned design, myth becomes a real tourist attraction. Embarking from the postulates of the paper, we try to explain the importance of the local community for the interpretation of the intangible heritage and of establishing a sustainable system of its interpretation. The paper makes an effort to emphasize and prove the exceptional relevance of animation for the shaping and developing of a tourist product. Interdisciplinary features of the paper impose the use of recent sources from a variety of scientific fields and disciplines (archaeology, anthropology, phylology, cultural creative tourism, economy of experience). This entire paper has features of a scientific review which mostly uses desk method and deconstruction analysis aimed at intangible heritage and interpretative capacities in animation, within the economy of experience. The process of interpretation, which includes recognition and shaping or 'packaging', converts the myth into a tourist product. This packaging is not a mere cosmetic process which would help improve the product or simplify it. Interpretation is actually the essence, or the basic content of the product, which is sold in order to enrich the tourist offer by traditional elements which, in a large measure, form base of the national and regional identity. The contribution of this paper is the animation model for the interpretation of intangible heritage in a tourist destination of cultural tourism, which gives guidelines for the interpretation and formulation of intangible heritage for tourist purposes at a more subtle and higher level, outside the hitherto known frame of predictable and familiar processes.This model indicates the way to interpret the myth and to recognize and register its particular parts through the system, in the space, as local, regional and national attraction, which is illustrated by the example of 'holy geography'. A special contribution is in the change of paradigm, where it is shown that a tourist area can be interpreted in a novel, original way, as a spiritual resource for tourists visiting the area, and for the local population.
ARTIFICIAL NEURAL NETWORKS-BASED ECONOMETRIC MODELS FOR TOURISM DEMAND FORECASTING
Authors: Folgieri Raffaella , Baldigara Tea , Mamula Maja
Published: November 2017

Purpose – Tourism is a growing sector, playing an important role in many economies, always looking for methods to provide tourism demand forecasting and new creative ideas to develop local tourist offer. Early prediction on the tourist inflow represents a challenge helping local economy to optimize and develop tourist income. Forecasting models for international tourism demand have usually mainly been focused on factors affecting the tourist inflow, following an approach that is timeconsuming and expensive in developing econometric models. Design – We modelled a backpropagation Artificial Neural Network (a Machine Learning Method for Decision Support and Pattern Discovery) to forecast tourists arrivals in Croatia and compared the results with those obtained with the linear regression methods. Methodology –The accuracy of the neural network has been measured by the Mean Squared Error (MSE) and compared to MSE and R2 obtained with the linear regression. Approach – Our approach consists in combining ideas from Tourism Economics and Information Technology, in particular Machine Learning, with the aim of presenting creative applications of algorithms, such as the Artificial Neural Networks (ANN), to the tourism sector. Findings – The results showed that using the neural network model to predict tourists arrivals outperforms linear regression techniques. Originality of the research –The idea to use ANN as a Decision Making tool to improve tourist services in a proactive way or in case of unexpected events is innovative. Moreover, in our final consideration, we will also present other possible creative improvements of the method.
E-BOOK READING APPLICATIONS – INNOVATIVE TECHNOLOGY AS A RESPONSE TO GROWING CONSUMER PREFERENCES AND ITS IMPLICATIONS FOR TOURISM
Authors: Meštrović Dunja , Jakominić Marot Nataša
Published: November 2017

Purpose – This paper aims to explore factors influencing users’ attitudes and intention to use mobile e-book reading applications (Apps) on smartphones and tablets, as well as their perceptions of Apps’ potential for enhancing tourists’ experiences as an added value of Croatian tourist offer. Design/methodology/approach – The study explores the relationships between respondents’ digital devices ownership, their general information technology (IT) and e-books usage habits, the factors influencing their attitudes and intention to use a free mobile e-book reading Apps and to determine their perceptions on their potential added value. To achieve the aim of the study, authors extended the Technology Adoption Model with the Innovation Diffusion Theory, Theory of Planned Behaviour, convenience, availability and perception of mobile e-book reading Apps as a value-added service. The quantitative data is collected through a structured self-administered online questionnaire distributed by e-mail to undergraduate and graduate students. Findings – The study confirms positive correlation between awareness, convenience, compatibility, interest, adoption intention and respondents’ age, education level, digital devices ownership, their general IT and e-books usage habits and their perceptions of mobile e-book reading Apps that enhance tourists’ experiences as a potential added value of Croatian tourist offer. Originality/value – While the study is limited in its scope, it contributes to the growing literature on mobile Apps in tourism. Considering the lack of previous similar studies, it is intended to stimulate future research that could provide deeper understanding of the multiple contribution of mobile Apps, which could benefit Croatia as a tourist destination and all its stakeholders.
FILM AS A CREATIVE INDUSTRY CONSTITUENT AND ITS IMPACTS ON TOURISM DEVELOPMENT: EVIDENCE FROM CROATIA
Authors: Mandić Ante , Petrić Lidija , Pivčević Smiljana
Published: November 2017

Purpose – Creative economy leverages creativity, technology, culture and innovation in fostering inclusive and sustained economic growth and development (UNCTAD, 2015). The relationship between film as a part of creative economy and tourism industry, recently coined to a new phenomenon named film tourism, are multifold. Starting from this premise, this paper aims to: (1) give a theoretical framework of the creative economy and film industry as its constituent; (2) explain their trends and impacts on the global economy; (3) explain the concept of film tourism and its impacts on the local economy; (4) give a review of the film tourism state of art in Croatia; and (5) propose policy measures so as to enhance the effects of film tourism in Croatia. Methodology – After having elaborated the theoretical framework of the creative economy in general, there follows the analysis of interconnectedness between film and tourism industry. The conceptual model is being introduced in order to elaborate multiple relations between the two concepts after which the review of available facts for the case of Croatia was given. Findings – This paper primarily focuses on analysis of film industry and its contribution to the growth of tourism industry, with Croatia as an object of research. Contribution – Relations between film and tourism industry will be shown through specific theoretical model. Its empirical contribution lies in providing comprehensive analysis of the multiple effects of these interrelations. Practical contribution is about to be achieved by a number of policy proposals aimed at utilizing Croatian resources by way of film tourism industry.
INNOVATIVE ACCOMMODATION FACILITIES IN TOURISM AND HOSPITALITY INDUSTRY – INTEGRATED HOTELS
Authors: Pavia Nadia , Floričić Tamara
Published: November 2017

Purpose – The competitiveness of tourist offer is, among other things, conditioned by the quality of the accommodation facilities. The aim of this paper is to describe the concept and development of innovative accommodation facilities and to establish whether this is merely a new form of accommodation or whether there is potential for the accommodation facilities to become a significant form of tourist offer in interaction with tourist offer holders. Design – By creating an innovative climate for holders of accommodation facilities, bringing about a shift towards the innovative concept and providing a creative service, satisfaction of customers is achieved, as well as a competitive position on the tourism market. Innovative and creative accommodation facilities are an important element of tourist offer Methodology – A combination of research methods has been adopted for this study. The theoretical overview on innovative accommodation facilities as part of creating an offer in tourist destinations is presented in the paper. Theoretical arguments are supported by case-based empirical data obtained from interview questions addressed to innovative accommodation facility owners. Findings – Research results in scientific understanding of the organization and innovation of receptive offer and combining innovative accommodation facilities with holders of tourist destination offer to achieve greater competitiveness. Originality of the research – this paper is a valuable contribution to existing research on how the competitive offer of a tourist destination is influenced by innovative accommodation facilities. The research also points to the need to promote horizontal merging of innovative accommodation facilities and holders of tourist offer.
COMPETITIVENESS OF LOCAL DESTINATIONS BASED ON TRADITIONAL EVENTS
Authors: Jaković Božidar , Bakan Rikard , Tubić Dejan
Published: November 2017

Purpose – The aim of this paper is to determine and indicate the opportunities for increasing the competitiveness of the tourist destinations by creating recognizable tourist experiences through valorisation the traditional culture using local events. Methodology – In order to determine the opinions about the competitiveness, the originality of the contents, the target market and the contribution of the local events of the traditional culture in the positioning of the tourist destination, the authors have conducted a semi-structured interview with the organizers of the event and other local stakeholders in the tourism industry. On the other hand, the authors have conducted a survey among the visitors of the event held in October 2016 in order to look into their attitudes and to compare them with the attitudes of the organizers on the same issues. Findings – The paper indicates that well-structured integral tourist experiences based on the traditional culture, contribute to the recognition and the positioning of small, local destinations. By doing that, they increase the visitors’ interest and their immersion into the event itself and thus contribute to the better attendance of other tourist contents within the destination. Contribution – The obtained data contribute to raising the awareness the destination management holders at local levels about the need of the development of the original and well-differentiated local events of the traditional culture, which can provide additional benefits for the local culture as well as raise the competitiveness and the tourist value of the still insufficiently valorised rural areas.
CREATIVE INDUSTRIES TOURISM IN QATAR: ECONOMY DIVERSIFICATION THROUGH ARTS AND HERITAGE DEVELOPMENT
Authors: S. Weber Alan
Published: November 2017

Purpose – The objective of the research is to analyze both policy and practice in creative industry development in the State of Qatar for the purposes of economic diversification. Methodology – Policy documents of major government stakeholders, the author’s direct professional experience with Qatar Tourist Authority activities, and a literature review including non-peer-reviewed grey literature (newspapers and websites) on creative industry development in Qatar were consulted. Findings – Heavily reliant on a resource-based export economy (oil and gas), the Qatar Tourism Authority, Qatar Museums Authority, and Qatar Foundation for Science and Community Development as part of the National Vision Strategy 2030 have all embarked on a multi-pronged developmental plan to establish and foster both traditional native creative industries such as calligraphy and handicrafts and intangible heritage activities (desert Bedouin encounters) as well as modern industries such as film, book production and translation, and fine arts. With few internationally recognized tourist attractions outside of the Museum of Islamic Art, Education City, and Souq Waqif, Qatar’s tourism industry has struggled to define its overall vision. Contribution – This contribution adds to the evidence base of both successful and unsuccessful projects designed by resource-rich developing nations to diversify economic activity through creative arts tourism as a means of servicing both the business and leisure travel sectors.
TOURISM PRODUCT CLUBS: THEORY, ADDED VALUE AND PRACTICAL IMPLICATIONS
Authors: Jakominić Marot Nataša , Meštrović Dunja , Stipanović Christian
Published: November 2017

Purpose – Tourism products clubs (TPC) are a relatively recent form of collaboration of stakeholders in a destination. Contrary to the many available examples of existing practice, research on the topic is limited. The paper aims to contribute to expanding the scope of existing research by reviewing the current practice and investigating the practical potential of its implementation by exploring the benefits, the feasibility and the willingness to fund a culturebased TPC on the Cres-Lošinj archipelago. Design/Methodology/Approach – Qualitative research is used to contribute to the synthesis of new findings about TPCs and serves as the basis for quantitative research. A structured selfadministered online questionnaire is used to collect data from the entire population (census method) of top and middle managers of the largest company on the archipelago. Findings – TPCs establishment is considered unfeasible without support of the local municipality as well as relevant local, national and regional tourism authorities. Stakeholders consider TPC benefits obvious and their positive attitude towards TPCs is confirmed. The TPCs built around cultural and creative industries are less common than those related to nature or gastronomy. Originality of the research – The paper proposes a concise definition of TPCs and defines their key features thus offering a scientific contribution to the limited theoretical framework on the topic. At the same time, quantitative data analysis addresses the feasibility of establishing a culture-based TPC in Croatia, on the Cres-Lošinj archipelago.
CHALLENGES OF THE SOCIAL INNOVATION IN TOURISM
Authors: Alkier Romina , Milojica Vedran , Roblek Vasja
Published: November 2017

Purpose – The purpose of this paper is to find out the significance of the social innovation in tourism according to the business concepts of the social economy which requires as much care and creativity in their generation as the social ideas. The goal of the social innovation has to be in terms of meeting social needs and achieving economic sustainability. Methodology – The paper examines critical factors that influence on the role of the social innovation in organizational change in tourism firms and value creation of the tourist social innovation projects in rural areas. The purpose of this systematic literature review is to gather all research literature related to the application of social innovation in tourism in recent years, and to provide an overview of it, as well as evaluating the effectiveness of social innovation in addressing innovative business models in tourism. Findings – The paper contributes to discussion about the increasingly important role of the social innovation in tourism. It is going for the service design processes that form creative projects from different fields of tourism and provide employment opportunities to young people and senior citizens alike. In addition, an integrated service system of interdisciplinary knowledge, multistakeholders and local resources fulfils various requirements of stakeholders to promote sustainable tourism. Contribution – This paper aims to fulfil this gap by presenting the theoretical domain in which this topic fits in and evidencing those successful factors that should be considered when designing and implementing a social innovation in tourism which may help other firms or local communities in Croatia facing a similar process.
INNOVATIONS OF TRAVEL AGENCIES IN TOURISM SERVICES FOR SENIORS
Authors: Sawińska Agnieszka
Published: November 2017

Purpose – The aim of the article is to analyse the innovative activities of travel agencies in terms of offers for seniors. The presented innovations will cover such aspects as the preparation of programmes of tourist trips, adjusting the offer to seniors’ service and marketing communication. Design – The article has been divided into three parts: theoretical approach to innovation in tourism; needs of seniors as a source of innovation in travel agencies; innovative activities of travel agencies in Poland in terms of offers for seniors. Methodology – The critical analysis of literature (theoretical part), the questionnaire survey, desk research, CAWI method (practical part). Approach – The research is associated with the observed trends taking place in today's market and changes in the structure of demand for tourist services. An increasing number of seniors contributes to the growth in demand for the services. Not only does this mean the need to adapt existing services to meet the needs of the consumer groups, but also their diversification and innovation of product and marketing. Findings – Travel agencies in Poland begin to notice the significance of seniors in the tourism market. It should be highlighted that creating offers for seniors requires not only adapting event programmes to the identified needs of seniors but also changing the traditional perception of a senior. Originality of the research – This article discusses the research seldom presented in the literature. It analyses the contemporary, complex problems vital for an ageing society.
ARE WE READY FOR CREATIVE TOURISM? EDUCATIONAL MISMATCH OF SEASONAL EMPLOYEES IN DUBROVNIK-NERETVA COUNTY
Authors: Bečić Marija , Matić Šošić Matea , Jasprica Dasen
Published: November 2017

Purpose – The purpose of this paper is to explore creativity among seasonal workers in Dubrovnik-Neretva County, as well as the incidence and determinants of horizontal educational mismatch among seasonal employees in Dubrovnik – Neretva County. Furthermore, purpose is to establish the linkages between horizontal educational mismatch, creativity and worker’s intentions of investing in additional education. Methodology – Dataset used in this paper is taken from the Seasonal Employment Survey undertaken by Dubrovnik regional office of Croatian Employment Service (CES) in the 2011 – 2015 period and it includes 1670 observation. In order to examine the incidence and determinants of horizontal educational mismatch among seasonal workers in Dubrovnik – Neretva County multivariate statistical methods will be used. Findings – Finding indicate that there is a significant share of seasonal workers mismatched and approximately 60% of them are not working in the field of their education. Statistical tests show that there are statistically significant relations between horizontal educational mismatch, creativity and worker’s intentions of investing in additional education. Contribution – This paper contributes to the Croatian scientific literature in the field of labour economics as well as in the field of tourism. It represents one of the rare analyses linking these two fields and exploring patterns in seasonal tourism employment. This kind of a research provide grounds for future research of tourism and related labour market.
IMPORTANCE OF CREATIVITY IN ENTREPRENEURSHIP
Authors: Milohnić Ines , Madžar Danijela
Published: November 2017

Purpose – The purpose of this paper is to highlight the importance and role of encouraging the development of organizational creativity in the modern enterprise. Creativity is an essential element of entrepreneurial activity, important for overcoming the challenges and obstacles in the development of the concept from the design to implementation. Creativity in contemporary market conditions refers to research and the application of different business access. Development of organizational creativity and introduction of new products and services is crucial for the survival and development of the organization. The aim of this paper is to answer the question of how encouraging creativity within organizations can help and contribute to better business and achieving competitive advantage. Methodology – In this paper the existing theories and models of creativity were analyzed, according to which a model for managing organizational creativity that would be applicable to organizations willing to change was distinguished, taking into account the concept of a framework for networked creativity that may include individual creativity, creativity in team / group and organizational creativity. Findings – Organisations themselves must in the best way possible develop their employees’ creativity on the road to good ideas. For this, motivated and multidisciplinary individuals or teams are needed, able to come up with creative ideas. Organizations that endeavor to devise methods of quality management, as well as decide to encourage creativity in their business, have to invested a lot in it, which is certainly the most common means investment in creative training. Contribution – The work represents the first phase of research in preparation for the empirical study of the role and importance of organizational creativity as a competitive advantage in organizations.
DEVELOPMENT WITHIN THE EXPERIENCE ECONOMY – KEY AREAS FOR SUCCESSFUL GROWTH?
Authors: Sörensson Anna
Published: November 2017

Purpose – This paper discusses the experience economy and key areas for growth within this field. The aim for this paper was to investigate how business people see potential for growth within the experience economy. Methodology –The data was collected using an electronic questionnaire with 17 questions, with both open and closed questions. The study was conducted in the county of Jämtland in Sweden. The county Administrative Board had a database with e-mail addresses to companies which was used to send the questionnaire. 136 business people answered the electronic questionnaire. The data was then analysed and categorized with an interpretative approach. Findings – The conclusion is that there are several key factors that are of importance for growth within the experience economy namely entrepreneurs (1), co-operation (2), infrastructure (3), businessmen/women (4), resources (5) and support from the public sector (6). There is also a relation between the most important area within creative industry and the region’s main industry area. In the area where this study was conducted, the respondents believed that growth could mainly be achieved in that field (e g tourism). Originality of the research – The theoretical contribution from this paper is a clear connection between what is the most important area within the experience economy to a particular region. The practical implications are that there is a great potential for growth, especially with a focus on the areas discussed by the business people in this paper.
TOURIST MOBILE LOYALTY APPLICATIONS: UNDERSTANDING Y GENERATION SATISFACTION
Authors: Kelić Ivan , Štimac Helena , Brščić Kristina
Published: November 2017

Purpose – Electronic marketing in the mobile environment is the backbone of marketing activities in modern business operations as it uses techniques, tools and services to optimally satisfy all the elements of the marketing mix. In view of these facts it is valid to emphasize the potential of such activities in all business sectors; the proposed paper focuses on mobile applications promoting tourist loyalty. Design – The paper investigates topics and issues such as online efficiency, the potential of using social networks and platforms which are becoming most effective via mobile devices, mobile applications for tourism, and location-based marketing. Methodology – The research aims to determine whether there is a statistically significant correlation between the techniques and tools that can be implemented in the mobile travel applications and satisfaction of the members of Generation Y (1980 – 2000). Approach – Online and offline survey Findings – This paper makes a contribution to the scientific knowledge in the field of electronic marketing, or more specifically, mobile marketing in tourism. The contributions of the paper lie in identifying the resources needed to build effective and creative loyalty programs and defining the components of mobile marketing that can be used in mobile travel applications. Originality of the research – The research provides information on what Generation Y users expect from a tourist destination if they use a mobile loyalty application. The provided variables are based on the most important components of mobile marketing that are contained in different tourist loyalty applications.
NEW ENERGY MEASURES FOR SUSTAINABLE LOCAL DEVELOPMENT – A CHALLENGE FOR HOTEL INDUSTRY
Authors: Krstinić Nižić Marinela , Trinajstić Maša , Blažević Branko
Published: November 2017

The hotel industry consumes large amounts of energy in order to maintain the high level of comfort and service quality. The purpose of this paper is to analyse and propose new measures to increase energy efficiency, reduce energy costs and achieve sustainable local development. Design of the paper presents a cost-benefit analysis of investment projects, and in the methodology are used secondary internal data on energy consumption obtained from hotel companies on the Crikvenica – Vinodol Riviera. The analysis was conducted on a small, medium and large hotel in order to determine whether the hotel size affect the return on investments. This research approach can be used as a base for decisions on the introduction of new energy efficiency measures. Findings demonstrate that the introduction of new energy saving measures plays an important role in reducing energy costs. According to the conducted analysis, the quickest return on investment is achieved in the medium size hotel, since ROI is affected not only by the size of the hotel, but also the manner of energy consumption. Only few studies have been carried out by academics in tourism and hospitality, so this paper tends to fill the research gap. Based on the conducted economic-financial analysis, the authors suggest new measures for reducing energy costs, which at the same time represents the practical contribution and originality of this research. The proposed measures provide the guidelines for tourism management on how to achieve succes
MEDICAL TOURIST SATISFACTION AND DISSATISFACTION WITH DENTAL CARE SERVICES: AN EXPLORATORY CASE STUDY
Authors: Kesar Oliver , Mikulić Josip
Published: November 2017

Purpose – The first purpose of this study was to identify some key attributes of foreign patients’ satisfaction and dissatisfaction with dental care services provided by selected dental clinic located in Zagreb. The second purpose was to provide dental clinics managers with valuable insights on how to increase the level of their patients’ satisfaction and sales volume. Design – This study was designed as an exploratory case study primarily because dental tourism is, in general, a relatively new phenomenon that needs to be further investigated, from various aspects and in different environments (destinations). Other two reasons were the distinct lack of academic research on dental tourism, and relatively small size of our sample. Methodology – A self-completion questionnaire was completed by 253 foreign patients after they have completed their dental care treatment in the selected dental clinic. An impact-asymmetry analysis and impact-range performance analysis were employed to identify key aspects of dental care service delivery improvement. Approach – The focus of this research was on foreign patients’ expressions regarding their satisfaction and dissatisfaction with various aspects of dental care arrangement provided by the selected dental clinic. Findings – This research has revealed that dental tourists’ satisfaction or dissatisfaction is mostly determined by the quality of product/services and the staff professionalism and competence. In contrast, price of the service, appointment schedule, and information availability are attributes that have relatively weak influence on patient satisfaction with dental care service delivery. Originality of the research – Considering the fact that the overall research on dental tourism is relatively scarce, this research have both, scientific and practical values, especially for dental clinics and tourism destination stakeholders in order to deliver dental care services to the international demand more efficiently