bluuebunny/crossref_metadata_2025 huggingface dataset:
Evidence-based assessment and treatment of military/Veteran PTSD: Reflections on 15 years of practice
Authors: Roth Maya
Published: June 2024

LAY SUMMARY

This reflection following 15 years of military/Veteran clinical practice reviews special assessment and treatment considerations, with a focus on prolonged exposure therapy for posttraumatic stress disorder. It discusses common assumptions about evidence-based psychotherapy that can negatively impact treatment outcome and patient motivation and participation in treatment. The widely varying clinical presentations of the Canadian military population and unique nature of military service, as well as its impact on mental health, are reviewed. Key practice suggestions include the importance of identifying the index trauma, using outcome monitoring, and understanding the theory of each of the gold-standard trauma-focused psychotherapies, as well as the rationale for each included intervention, so that clinicians can tailor treatments to patients as clinically required. Common misunderstanding and complexities related to trauma-focused psychotherapies are discussed, including the goal of treatment and clinician hesitation to implement evidence-based psychotherapies. The intention of this reflection is to increase discussion, contribute to a greater understanding and deeper appreciation for the uniqueness of military/Veteran patients, and promote advancement and innovation in research and clinical practice.
Narratives of transformation and recovery in New Zealand Defence Force personnel accessing mental health support
Authors: Grimm Carsten James , de Terte Ian , Hodgetts Darrin , Kearney Stephen
Published: June 2024

LAY SUMMARY

The way military personnel describe seeking support for difficult mental health experiences can highlight what helped recovery and what impeded it. This study examined stories of accessing care told by New Zealand Defence Force (NZDF) military members to understand their unique perspectives on mental health recovery. In total, 21 NZDF military personnel who were treated for mental health concerns were interviewed. Results showed how personnel described experiences of being supported through the NZDF mental health system, how hard it was to seek help, and how challenging the process was to get better. In general, participants described positive outcomes, where they felt supported to recover and become better versions of themselves through the process. Results highlight that growth from mental health struggles for NZDF military personnel is possible and can be supported. Discussion focuses on things leaders and organizations can do to ensure military service members are encouraged to feel they are in control of their own recovery process.
Prinsip Bangunan Sehat Pada Gedung Perkuliahan Teknik Sipil Politeknik Negeri Pontianak
Authors: Susanto Agus , Z. Andi Zulestari , Ikayanti Palupi
Published: June 2024

The Covid 19 pandemic resulted in millions of deaths including in Indonesia in general and Pontianak in particular. Patients exposed to positive exposure to Covid in West Kalimantan Province alone, the number of people exposed to positive Covid 19 as of 2 May 2020 were 61 patients and 34 of them were in Pontianak so that the government emphasized every agency to carry out social distancing and end up with PSBB or Large-Scale Social Restrictions. In terms of education, this social distancing instruction and PSBB resulted in the termination of face-to-face lectures and replaced with online activities including lectures at the Pontianak State Polytechnic. In addition to the implementation of the applied health protocols, educational buildings in general and lecture buildings in particular must have health standards. Therefore, it is necessary to study the existing building and space patterns and their relation to the activities of the actors in the lecture building which refer to the principles of healthy buildings. The final result of this research is expected to be able to bring up a pattern of lecture buildings that meet health building standards and be able to adapt and anticipate environmental changes that will occur in the future. This type of research is a descriptive study 
using qualitative and quantitative approaches. In this study, the quantitative method used is in the form of numbers obtained from the measurement results, while the qualitative method is in the form of analysis based on three (3) dimensional location images which refer to the principles of a healthy building. The result is identifying how the arrangement of lecture buildings in the Pontianak State Polytechnic environment is not yet in accordance with the principles of healthy building
ETHNOCULTURAL IDENTITY IN THE ABSENCE OF ETHNOLINGUISTIC VITALITY: A STUDY OF HEMSHIN HERITAGE COMMUNITIES IN TURKEY'S EASTERN BLACK SEA REGIO
Authors: Akın Gülay
Published: June 2024

This research delves into the sociocultural dimensions influencing the preservation or decline of ethnocultural identity within Hemshin heritage communities situated in the Çamlıhemşin and Hemşin districts of Rize province, Turkey. Despite being recognized as a heritage community of the Hemshin language, this group remains relatively understudied. Therefore, the primary objective of this study is to explore the maintenance of ethnocultural identity within these communities, characterized by low ethnolinguistic vitality.
This ethnographic study employs face-to-face interviews with 103 participants, direct observation, and detailed field note collection conducted between 2021 and 2022 to explore the mechanisms through which Hemshin heritage communities maintain a strong ethnocultural identity. Despite the minimal use of the Hemshin language within these communities, identity preservation is achieved through a combination of contemporary cultural practices and traditional lifestyles. The members demonstrate a deep attachment to their community, reflecting a steadfast commitment to their ethnocultural identity despite their perceptions of low ethnolinguistic vitality (Bourhis and Sachdev, 1984; Johnson, Giles, and Bourhis, 1983, Saint-Blancat, 1985).
Furthermore, this study supports Edwards’ (1992) contention that language loss within heritage communities does not necessarily entail a loss of group membership, solidarity, or a sense of belonging. Along the same line, it underscores the resilience of ethnocultural identity, which persists despite linguistic shifts, thus highlighting the multifaceted nature of identity maintenance within such contexts.
Türkiye’de Göç Eden Yabancılara Uygulanan Sosyal Uyum ve Yaşam Eğitimi Programı’nın Eğitici Görüşlerine Göre Değerlendirilmesi: Kütahya İli Örneği
Authors: Ünlü Ali , Yıldız Oğuzhan
Published: June 2024

Türkiye, yaklaşık 3 milyon 136 bin 353’ü kayıtlı Suriye uyruklu olmak üzere 320.000 kadarı da diğer uyruklardan oluşan toplamda üç buçuk milyona yakın yabancıya ev sahipliği yapmaktadır. Bu yabancıların Türkiye’nin sosyal, ekonomik ve kültürel hayat koşullarına olumlu bir şekilde uyum sağlamaları ve Türk kültürüyle bütünleşmeleri, potansiyeli yüksek sağlıklı bir ülke geleceğini inşa etme açısından önemlidir. Bu noktada İçişleri Bakanlığı Göç İdaresi Başkanlığı ile Milli Eğitim Bakanlığı Hayat Boyu Öğrenme Genel Müdürlüğü arasındaki iş birliği protokolü kapsamında 27 Ekim 2019 tarihinden itibaren halk eğitim merkezlerinde tercümanların da katılımı ile “Sosyal Uyum ve Yaşam Eğitimi (SUYE) Programı’’ Türkiye’de yaşayan 17-65 yaş arasındaki yerleşik yabancılara yönelik olarak uygulamaya konulmuştur. Bu araştırmayla, mevcut SUYE Programı’nın uygulayıcısı olarak yabancılara eğitim veren eğiticilerin görüşleri alınarak uygulama sürecinin değerlendirilmesi amaçlanmıştır. 2022 Ocak SUYE Eğitici Eğitimi’ne katılarak eğitici unvanını alan ve usta öğretici kimliğiyle eğitim veren 6 SUYE Programı eğiticisi araştırmanın çalışma grubunu oluşturmuştur. Veriler Kütahya ili merkezinde ve Gediz, Simav, Tavşanlı ilçelerinde bulunan Halk Eğitim Merkezi ve Akşam Sanat Okulu’nda eğitim veren eğiticilerin katılımıyla gerçekleştirilen yarı yapılandırılmış görüşme formuna verdikleri cevaplara göre elde edilmiştir. Araştırma sonucunda SUYE Programı’nın sığınmacıların yaşamlarını kolaylaştırdığı, Türkiye’de yaşama dair bilgi seviyelerini arttırdığı, programın uyum ve tek başına iş yapabilme konusunda faydalı olduğu ve programın çeşitli etkinlikler ve olası paydaşların aktif katılımı ile daha yaygın ve etkin bir biçimde uygulanması gerektiği ortaya çıkmıştır.
Göçmen Edebiyatında Kadın Temasını Tuyûr Eylûl Romanı Ekseninde Değerlendirmek
Authors: Doğan Betül , Agcadağ Çelik İpek
Published: June 2024

Nedenleri, türleri, bireysel ve toplumsal sonuçları değişmekle birlikte, göç, varlığını insanlık tarihi boyunca devam ettirmiş bir olgudur. Her daim toplumsal yaşamda etkisi görülen göçün, edebi eserlerde yer alması da kaçınılmazdır. Dünyanın farklı yerlerinde, farklı dönemlerde, farklı yazarlar tarafından göç konulu edebi eserler kaleme alınmıştır. Göçü bizzat deneyimleyen yazarlar ise, eserlerine kendi yaşamlarından izler bırakmışlardır. Bu yazarlardan biri de Arap edebiyatının önemli isimlerinden İmîlî Nasrullah’tır. Lübnanlı yazar ve kadın hakları aktivisti Nasrullah, içinde yaşadığı ataerkil toplumda tüm zorluklara göğüs gererek eğitimini tamamlamış ve Arap edebiyatına birçok eser kazandırmıştır. Bu sıkıntılı süreçte göç, yazarın yaşamında bir dönüm noktası olmuştur. Nasrullah’ın geleneksel bir toplumda kadınların verdiği özgürlük mücadelesini, bu mücadelede elde ettiği başarıları ve bu aktif kadınların değişen yaşamlarında göçün etkisini, kendi yaşamından da yola çıkarak kâğıda döktüğü Tuyûr Eylûl “Eylül Kuşları” romanı bu çalışmanın konusunu oluşturmaktadır. Bu çalışmada, köyünden şehre gerçekleştirdiği göç sonrası eğitim basamaklarını başarıyla tırmanan, sonrasında çalışma yaşamına dâhil olan, toplumda kadın olarak kendi başına var olma mücadelesini kazanan ve kendi ayakları üzerinde durmayı başaran romanın anlatıcı karakteri Munâ’nın bu süreçteki değişimine odaklanarak göçün, Munâ’nın kökleriyle olan bağına etkisi ele alınmaktadır.
Децентрализованное управление движением роя малых космических аппаратов для удержания коммуникационной связности
Authors: Монахова У. В. , Шестаков С. А. , Маштаков Я. В. , Иванов Д. С.
Published: June 2024

Предложено управление движением роя малых космических аппаратов после кластерного запуска для удержания аппаратов в заданной области и обеспечения межспутниковой связи. Целью алгоритма управления движением является устранение среднего параметра дрейфа и достижение требуемого сдвига относительной траектории вдоль трансверсали. На основе линейной модели относительного движения проведено аналитическое исследование предложенного алгоритма движения. С помощью численного моделирования орбитального движения спутников в рое была проведена верификация аналитических результатов.
Chemical microprobe Th-U-Pb age dating of monazite from rare-metal pegmatites of the Burpala massif (North Baikal)
Authors: Spivak A. V. , Sotnikova I. A. , Viryus A. A. , Kuzmin M. I. , Zakharchenko E. S. , Kolotilina T. B. , Alymova N. V.
Published: June 2024

The chemical composition and zoning of monazite from a dike of rare-metal pegmatites of the Britholite zone of the Burpala massif (Northern Baikal region) was studied by electron probe microanalysis (EPMA). It has been established that monazites are represented by Ce and La varieties. Grains of monazite-(Ce) are characterized by an increased concentration of Nd2O3 and ThO2 compared to monazite-(La). The weighted average age for monazites, determined by the U-Th-Pb CHIME method, was 251±31 Ma. The age calculated by the isochrone method corresponds to 273±69 Ma. The obtained age values of monazite indicate that the pegmatites of the Britholite zone were intruded after the pegmatites of the northwestern area and suggest the existence of several stages in the formation of rare-metal pegmatites in the massif.
The Importance and Challenge of Acting for Animation Students
Authors: Arby Sella Putri
Published: June 2024

This research aims to investigate the impact of Acting in Animation course and how it helps animation students develop their ability to use movements and facial expressions to tell a story through 3D character animation models. The main focus of this research is to see if animation students can animate 3D character models better after understanding movements and emotions in acting techniques. This research will analyze the influence of body movements, facial expressions, and even vocal expressions on the overall quality of an animated work. The research method involves an in-depth study of acting for animators theories based on 12 animation principles. Through interviews with experienced animators, direct observation of the animation process, and critical analysis of prominent animation works, this research aims to identify the most effective acting strategies and techniques for creating convincing animated characters. The result of this research is expected to provide a deeper insight into the needs of acting for animation production, as well as provide practical guidance for animation students who wants to improve their abilities as animators to create the proper module in Acting in Animation class.
Keywords: animation; acting; students; animators
Traffic Sign Extraction from Mobile LiDAR Point Cloud
Authors: Ahn Yushin , Munjy Riadh , Li Ziyuan
Published: June 2024

The extraction of traﬃc signs from Mobile Light Detection and Ranging (LiDAR) point cloud data has become a focal point in transportation research due to the increasing integration of LiDAR technologies. LiDAR, a remote sensing technology, captures detailed three-dimensional point cloud data, oﬀering a comprehensive view of the surrounding environment. Mobile LiDAR systems mounted on vehicles enable eﬃcient data collection, particularly for large-scale road networks. This study aims to develop and reﬁne techniques for extracting traﬃc signs from Mobile LiDAR point cloud data, essential for enhancing road safety, navigation systems, and intelligent transportation solutions. By leveraging LiDAR technology, new possibilities for automating traﬃc sign recognition and mapping emerge. The research focuses on detecting traﬃc signs using Mobile LiDAR point cloud data, employing an intensity-based sign extraction method to identify traﬃc signs, traﬃc signals, and other retro-reﬂective objects. The workﬂow involves managing LiDAR Aerial Survey (LAS) datasets, including tasks such as merging/splitting, gridding, and detecting high-intensity features. Identiﬁed signs are visualized in Google Earth Pro, facilitating their display in Geographic Information Systems (GIS). Furthermore, the study explores point density analysis, establishing connections with potential grid resolutions for additional extraction or analysis, such as road condition assessments or crack detection.
Projects for the Regulation of Space Traffic Management
Authors: Polkowska Malgorzata , Toumi Marzena
Published: June 2024

The elements of the STM regime are the two dimensions of space traffic (in the scientific-technical and regulatory domains) and the three phases of space traffic: the launch, the on-orbit operations and the return. Examples of traffic regulations include launch safety rules, a specific air-space regime, manned spacecraft safety rules, regulations governing debris removal, traffic laws for orbital phases, return safety regulations (e.g. descent corridors), frequency use and avoidance of interference, environmental regulations, etc. Implementation and control mechanisms are primarily national regulations for licensing, arbitration and enforcement, operational assessments, coordination, and civil-military cooperation. This article is based on the concept of STM, which emphasises the need to respond quickly to unexpected events in space by creating a regime that encompasses all aspects of space activities.
Register of Benefits – Current State and Authors’ Proposal for Changes
Authors: Skuza Sebastian , Lizak Robert
Published: June 2024

In this article, the Authors assess the institution of the register of benefits kept by the State Electoral Commission (PKW) and the Speakers of the Sejm and the Senate. This assessment can be tremendously helpful in answering the question whether the institution of the register of benefits requires a change in its operating model. The answer to the question posed in this way is significant insofar as, on the one hand, a review of the law regulating the institution of the register of benefits and the practice of its application shows that the implementation of statutory obligations still largely depends on the goodwill of those subject to the statutory obligation, if only due to the lack of a sanctioning norm. On the other hand, the legislation governing the register of benefits has raised long-standing concerns, which are also shared by the authors of this publication. These concerns centre on the problems related to overcoming the challenges in developing this institution, especially in a time when the environment is changing dynamically, but above all to the challenges associated with its day-to-day application.
Mastery of Arabic Speaking Skills among Students: A Study on the Influence of the Linguistic Environment
Authors: Suhardi Reza Fachrial , J. Sutarjo
Published: June 2024

This study aims to determine the relationship between the language environment and the Arabic speaking skills of the eighth-grade students at the Modern Islamic Boarding School Insan Mulia Batanghari for for the 2022/2023 academic year. This research design uses a quantitative approach with correlation research methods. The data collection instruments in this study are tests, questionnaires, and documentation. The data analysis technique used in this study is the Pearson correlation analysis technique with the moment product formula. This study found that the language environment plays a vital role in acquiring, training, and mastering Arabic speaking skills. That is based on research results that show a positive, significant, and strong correlation between the language environment and the Arabic speaking skills of the eighth-grade students at the Modern Islamic Boarding School Insan Mulia Batanghari for the 2022/2023 academic year.
Comparative Analysis of 5-Level and 7-Level Single-Phase Cascaded H-bridge Multilevel Inverters
Authors:   CVR College of Engineering, Venkateshwarlu Dr. S. , Koushik N. ,   CVR College of Engineering, Ravi Prasad V. ,   CVR College of Engineering, Sai Karthik Ch. ,   CVR College of Engineering
Published: June 2024

The demand for high-performance, efficient, and reliable power electronic systems has been steadily increasing in various industrial applications, including renewable energy systems, electric vehicles, and smart grids. In response to this demand, the Cascaded H-Bridge Multi-level Inverter (CHB-MLI) has emerged as a promising solution, offering advantages such as improved voltage waveform quality, reduced harmonic distortion, and enhanced power handling capabilities. The CHB-MLI is characterized by its modular structure, comprising multiple H-bridge cells cascaded in series. Each H-bridge cell operates with a separate DC power source, enabling the generation of stepped voltage levels at the inverter output. By intelligently controlling the individual H-bridge cells, the CHB-MLI achieves the synthesis of a high-quality multilevel output voltage waveform. The different multi-level inverter topologies are Diode-Clamped MLI, Capacitor-Clamped MLI and Cascaded H-bridge MLI. This paper focused on key aspects like design, simulation, control strategies, performance evaluation, overall comparison and analysis of 5-level and 7-level CHB-MLIs. By addressing these aspects, this paper aimed to contribute to the advancement of power electronics technology and promote the adoption of the CHB-MLI in real-world applications, fostering energy efficiency and sustainability in power conversion systems. Index Terms: Inverter, Multi-level inverter, CHBMLI, switching, SPWM, MCSPWM, gate signal, waveform, harmonics, THD, MATLAB.
Biomechanical Analysis of a Femur Bone
Authors:   CVR College of Engineering, Sai Kiran C. , Siva Sai M. ,   CVR College of Engineering, Surya Teja P. ,   CVR College of Engineering
Published: June 2024

In this paper, a CAD model of human femur bone was generated and was analysed which is useful for medical industry for implementing the correct size and correct plate that can withstand the stresses developed by the user. The purpose of the work is to find a suitable material which can withstand the maximum stress made by the user. In this paper internal fixation is analysed. The image of femur bone is generated by using the 3D slicer where CT scan data in form of DICOM files is sent to the software to generate 3D model and the Bone plate, screws are modelled by using SolidWorks, the dimensions of the plate and screws are taken according to the generated femur bone. The function of the bone was analyzed for four different materials i.e. Nylon, PMMA, SS316L, TI-6Al-4V by using Ansys software and when the body is physically active. Total deformation and von-misses stress analysis help to choose the material which can withstand the max stress under different activities. Index Terms: Femur, 3D Slicer, SolidWorks, Ansys, Von-mises stress.
Superheavy Nuclei XV: 1620 ≤ A < 1630 Systems
Authors: Bevelacqua Joseph
Published: June 2024

Bevelacqua Resources, 7531 Flint Crossing Circle SE, Owens Cross Roads, AL 35763 USA, bevelresou@aol.com 

     Decay properties of nuclei are calculated in the mass region 1620 ≤ A < 1630. The calculations are performed using the Rost-1600 interaction. Model calculations suggest that a new islands of stability could exist in the vicinity of the Z = 440 - 446. The most stable system occurs at (Z, A) = (440, 1626).

KEYWORDS: 1620 ≤ A < 1630 Superheavy nuclei, alpha decay, spontaneous fission, beta decay
ПРОПОЗИЦІЇ З ФОРМУВАННЯ СИСТЕМИ ТЕХНІЧНОГО ЗАБЕЗПЕЧЕННЯ ДЕРЖАВНОЇ ПРИКОРДОННОЇ СЛУЖБИ УКРАЇНИ В РАМКАХ ОБ’ЄДНАНОЇ ЛОГІСТИКИ СИЛ ОБОРОНИ
Authors: ШАФОРОСТ Сергій , ГОЛОВНЯ Сергій , ЧИЖ Олег
Published: June 2024

У статті представлено порівняльний аналіз єдиної системи логістичного забезпечення Сил оборони України та системи технічного забезпечення Державної прикордонної служби України. Встановлено, що нормативна база з питань забезпечення діяльності Державної прикордонної служби України потребує удосконалення. З цією метою запропоновано затвердити та ввести в дію відомчими керівними документами доктринальну базу логістичного забезпечення Збройних Сил України. Це дозволить сформувати єдині вимоги у сфері забезпечення діяльності Держприкордонслужби у структурі сил оборони. Також встановлено, що чинна організаційно-штатна структура служб і підрозділів технічного забезпечення через певні об’єктивні причини не відповідає вимогам і викликам сьогодення. Для уніфікації з іншими складовими Сил оборони України запропоновано реорганізувати систему технічного забезпечення Державної прикордонної служби України. Реалізація цього вбачається відповідно до єдиної системи логістичного забезпечення, що затверджена доктриною “Об’єднана логістика”. Запропоновано сформувати такі рівні ієрархії, між якими розподілити повноваження: стратегічний, оперативний і тактичний. На кожному з них мають функціонувати ланки планувальних і виконавчих складових. Першими рекомендовано створити на усіх рівнях підрозділи логістики штабів. Запропоновано реорганізувати виконавчу складову системи технічного забезпечення через створення частин (підрозділів) технічного забезпечення на всіх рівнях ієрархії. При цьому ремонтні підрозділи зробити окремими, а не у штаті відділень технічного забезпечення. Запропоновано перелік завдань, які будуть виконуватись кожною ланкою системи. У такий спосіб сформовано пропозиції щодо структури системи технічного забезпечення Держприкордонслужби. Водночас питання формування організаційно-штатної структури кожної ланки, деталізація завдань у різних умовах обстановки потребують додаткового вивчення. Це забезпечить функціонування системи технічного забезпечення Держприкордонслужби у структурі об’єднаної логістики Сил оборони.
ROLE OF ADMINISTRATIVE STAFF IN HELPING TRAINERS PREPARE FOR TRAINING AT PT INSPIRASI BISNIS NUSANTARA
Authors: Rahmayanti Rahmayanti , Aulia Ratu Ajeng
Published: June 2024

This writing discusses the role of administrative staff in helping trainers prepare training at PT Inspirasi Bisnis Nusantara. Where administrative staff have an important role in preparing the implementation of company training. The purpose of this writing is to determine the role of administrative staff and the obstacles faced by administrative staff in helping trainers prepare training at PT Inspirasi Bisnis Nusantara. Through interviews, observation and literature study are used as writing methods. Based on observations made, the role of administrative staff in helping trainers prepare for training is to help create training schedules and manage petty cash for training purposes. There are several obstacles faced by administrative staff, namely the administrative process takes too long which hinders training activities, there are inaccuracies in the administrative process. In this writing, the author suggests making a one-month administration plan and developing HR capabilities, especially in the administration section.
Keywords: roles, staff, administration, trainers and training.
ANALYSIS OF THE INFLUENCE OF PRODUCTS, PRICES AND PROMOTIONS ON PURCHASING NUTRISARI DURING THE COVID-19 PANDEMIC
Authors: Harjoyo Harjoyo , Dewi Desilia Purnama
Published: June 2024

This research  to analyze and determine the effect of product, price and promotion on the purchase of Nutrisari during the Covid-19 Pandemic.The results of simultaneous tests that have been carried out on Products, Prices, and Promotions have a positive and significant effect on Purchases with the regression equation Y = 0.090 + 0.208(X1) + 0.516(X2) + 0.207(X3), the simultaneous influence contribution is 59, 9% and the remaining 40.1% is influenced by other factors. From hypothesis testing, it is obtained that the calculated F value is greater than F table or (47.815 > 2.700), this result is also evidenced by the coefficient value of the hypothesis testing model where the significance value is positive, namely 0.000 < 0.05 so that H0 is rejected and H1 is accepted, meaning that there is a significant effect. positive and significant between Product (X1), Price (X2) and Promotion (X3) on Purchase (Y).
Keywords: price, product, promotion, purchase
PENGAMATAN TINGKAT KEPUASAN PELANGGAN ATAS LAYANAN PADA PT. ENERKA TEKNIKA UTAMA-BINTARO
Authors: Sugiyarto Sugiyarto
Published: June 2024

ABSTRAKPT. Enerka Teknika Utama selalu memberikan pelayanan yang terbaik kepada seluruh pelanggan. Tingkat kepuasan pelanggan merupakan cermin dari kondisi internal perusahaan yang professional. Untuk mengetahui tingkat kepuasan pelanggan, perusahaan mengadakan penelitin terhadap tingkat kepuasan pelanggan terhadap pelayanan yang didapatkan oleh pelanggan. Selama periode April - September 2020, sebanyak 7 pelanggan melakukan menyampaikan keluhan melalui telephone. Total pelanggan yang dimiliki perusahaan sebanyak 88 pelanggan. Artinya selama 6 bulan terdapat 8.2 % belum merasa puas dengan pelayanan yang di berikan oleh perusahaan, dan selama 6 bulan rata - rata yang menyampaikan keluhan setiap bulan sebanyak 1.2 pelanggan. Kata kunci : Pelayanan, KepuasanABSTRACTPT. Enerka Teknika Utama always provides the best service to all customers. The level of customer satisfaction is a reflection of the company's professional internal condition. To determine the level of customer satisfaction, the company conducted research on the level of customer satisfaction with the services obtained by customers. April - September 2020 period, as many as 7 customers submitted complaints by telephone. The company has a total of 88 customers. This means that for 6 months there are 8.2% not satisfied with the services provided by the company, and for 6 months on average 1.2 customers who submit complaints every month. Keywords : Services, satisfaction
PROSES PEMBELAJARAN SECARA DARING SELAMA PANDEMI
Authors: Rhamadani Desya , Maesaroh Maesaroh , Putri Resmita
Published: June 2024

ABSTRAK Penulisan ini tentang proses pembelajaran secara daring selama pandemi. Tujuan dari penulisan paper ini adalah untuk mengetahui apa saja akses belajar dan bagaimana proses nya selama pandemi covid-19, penulisan ini menggunakan metode observasi, berdasarkan observasi pelaksanaan pembelajaran secara daring menggunakan akses google classroom, edmodo, schoology, website, google meeting, zoom atau bahkan bisa melalui social media seperti faceebook, instagram, telegram dan whtasaap. Penulis berharap selama pelaksanaan proses belajar mengajar masih dilakukan secara daring/online ,meskipun murid dan guru, dosen dan mahasiswa berada di tempat yang berbeda namun tetap efektif serta memungkinkan. Kata kunci : Daring ,Pandemi, Belajar mengajar   ONLINE LEARNING PROCESS DURING A PANDEMIC  ABSTRACT This writing is about the online learning during a pandemic. The purpose of writing this paper is to find out what acces to learning and how the procces is during the covid-19 pandemic, this writing uses an observation method based on observations of classroom, edmodo, schoology website, google meeting , zoom or even through social media such as facebook, instagram, telegram and whatsaap. The author hopes that during the implementation of the teaching and learning procces it is still carried out online even though student and the teachers, lecture and students are in different places, but they still effective and possisble.Keywoard: pandemic,online ,teaching and learning
PERAN ADMINISTRASI DALAM MENANGANI PENDISTRIBUSIAN PAKET MASUK PADA BAGIAN PURI PAGI DI PT POS INDONESIA TANGERANG SELATAN
Authors: Dewi Desilia Purnama , Harjoyo Harjoyo , Nurjanah Ratih
Published: June 2024

ABSTRAK  Administrasi adalah usaha dan kegiatan yang berkenaan dengan penyelenggaraan kebijaksanaan untuk mencapai tujuan. Pendistribusian adalah kegiatan menyalurkan barang dan jasa yang dibuat dari produsen kepada konsumen. Salah satu layanan dibidang pengangkutan adalah kecepatan dan ketepatan dalam pengiriman barang. Kecepatan dan ketepatan waktu pengiriman barang menjadi suatu syarat yang mutlak dan harus dipenuhi dalam layanan pengangkutan barang. Tujuan dari Praktik Kerja Lapangan adalah untuk Untuk mengetahui prosedur pendistribusian paket masuk dan Untuk mengetahui peran administrasi dalam menangani komplain pada PT Pos Indonesia Tangerang Selatan. Metode yang digunakan dalam penulisan tugas akhir ini adalah observasi dan studi pustaka. Hasil praktik kerja lapangan menunjukkan sistem pencatatan neraca harian pendistribusian paket masuk masih menggunakan sistem manual tulis tangan, seharusnya dijaman modern seperti ini sudah menggunakan sistem komputerisasi. Kata kunci: Pendistribusian, Paket Masuk.  THE ROLE OF ADMINISTRATION IN HANDLING THE DISTRIBUTION OF THE IN THE MORNING PACKAGE AT PT POS INDONESIA SOUTH TANGERANG  ABSTRACT Administration is an effort and activity relating to the implementation of policies to achieve goals. Distribution is the activity of distributing goods and services made from producers to consumers. One of the services in the transportation sector is speed and accuracy in delivering goods. The speed and timeliness of the delivery of goods is an absolute requirement and must be fulfilled in goods transportation services. The purpose of the Field Work Practice is to know the procedure for distributing incoming packages and to find out the role of administration in handling complaints at PT Pos Indonesia, South Tangerang. The method used in this thesis is observation and literature study. The results of field work practice show that the system for recording the daily balance of the distribution of incoming packages still uses a handwritten manual system, it should have been using a computerized system in modern times. Keywords: Distribution, Package Entry.
STRATEGI SEKRETARIS MENGHADAPI KARAKTER PERUBAHAN PADA ABAD KE-21
Authors: Udari Margaretha Sri
Published: June 2024

ABSTRAK Para pekerja, khususnya yang berprofesi sebagai sekretaris, tengah menghadapi persoalan yang hampir sama yaitu terbelenggu oleh pola pikir mereka sehingga sulit menerima fakta-fakta dan cara-cara baru. Misalnya, dengan menyangkal dunia digital sehingga terpaksa harus berperang menghadapi musuh-musuh mereka yang tak terlihat. Mereka menghadapi musuh dari diri sendiri yang menjadikannya galau, walaupun inovasi sudah dimulai. Musuh diri sendiri sebagai kompetitor. Penelitian ini membahas tentang (1) bagaimana strategi sebagai solusi menghadapi karakter perubahan pada abad ke-21 bagi para pekerja dengan profesi sebagai sekretaris? (2) apa saja tantangan dan upaya sekretaris di abad ke-21 ini agar dapat melaksanakan dengan baik profesinya? Hal ini diharapkan tidak hanya bermanfaat bagi para mahasiswa, calon sekretaris, sekretaris, atau lembaga pendidikan sekretaris sebagai bahan masukan mereka. Penelitian ini menggunakan pendekatan kualitatif. Data penelitian bersumber dari studi literatur, khususnya buku-buku nasional dan internasional. Berdasarkan metode tersebut, hasil penelitian menunjukkan bahwa strategi menghadapi perubahan dan gangguan tidak hanya motivasi, tetapi juga strategi untuk membaca â€œwhere we areâ€ dan â€œwhere we are going toâ€ Kata Kunci: Sekretaris, Karakter Perubahan  THE SECRETARY STRATEGY TOWARDS CHARACTER OF CHANGE IN THE 21ST CENTURY ABSTRACT Workers, especially those who work as secretaries, are facing almost the same problem, namely being shackled by their mindset making it difficult to accept new facts and methods. For example, by denying the digital world, they are forced to fight against their invisible enemies. They face enemies from themselves who make them upset, even though innovation has already started. Enemy yourself as a competitor. This research discusses (1) how is the strategy as a solution to face the character of change in the 21st century for workers with the profession as a secretary? (2) what are the challenges and efforts of the secretary in the 21st century so that he can carry out his profession well? It is hoped that this is not only beneficial for students, prospective secretaries, secretaries, or secretarial educational institutions as their input. This research uses a qualitative approach. The research data comes from literature studies, especially national and international books. Based on this method, the results of the study indicate that the strategy for dealing with change and disruption is not only motivation, but also strategies for reading "where we are" and "where we are going to" Keywords:  Secretary, Change Character
PROSES ADMINISTRASI PEMINJAMAN DAN PENGEMBALIAN BUKU PADA DINAS PERPUSTAKAAN DAN ARSIP DAERAH KOTA TANGERANG SELATAN
Authors: Arifin Zaki Zainal , Kurnia Vivi Tri
Published: June 2024

ABSTRAK Administrasi berperan sebagai perekam aktivitas sebuah kantor atau perusahaan. Mulai dari sesuatu yang kecil sampai hal yang besar. Administrasi merupakan kegiatan, catat-mencatat, ketik-menegetik Administrasi berperan sebagai perekam aktivitas sebuah kantor atau perusahaan. Mulai dari sesuatu yang kecil sampai hal yang besar. Administrasi merupakan kegiatan, catat-mencatat, ketik-mengetik, kemudian dihimpun , dan akan menjadi sebuah data atau informasi bagi perusahaan atau organisasi sebagai tolak ukur pengambilan keputusan.  Dalam adminisrasi  akan ada data-data yang diperlukan oleh organisasi atau perusahaan yang nantinya akan menjadi informasi sebuah kantor atau perusahaan. Peminjaman dan pengembalian buku pada Dinas Perpustakaan dan Arsip Daerah Kota Tangerang Selatan  harus melalui adminisrasi yang telah ditentukan oleh petugas. Proses peminjaman yang pertama yaitu pengunjung yang ingin meminjam buku harus memiliki kartu tanda perpustakaan atau atau terdaftar sebagai anggota perpustakaan Dinas Perpustakaan dan Arsip Daerah Kota Tangerang Selatan. Karena sebagai pengunjung perpusakaan, masyarakat wajib memiliki kartu sebagai tanda terdaftar sebagai anggota perpustakaan Dinas Perspustakaan dan Arsip Daerah Kota Tangerang Selatan. Kata Kunci: Adminisrasi, Peminjaman dan Pengembalian BukuADMINISTRATION PROCESS OF LOANING AND RETURNING OF BOOKS IN THE DEPARTMENT OF LIBRARY AND REGIONAL ARCHIVES SOUTH TANGERANG CITY ABSTRACT Administration acts as a recorder of the activities of an office or company. Starting from something small to big things. Administration is an activity, note-taking, type-typing. Administration acts as a recorder of the activities of an office or company. Starting from something small to big things. Administration is an activity, taking notes, typing, then compiling, and it will become a data or information for a company or organization as a benchmark for decision making. In administration, there will be data needed by the organization or company which will later become information for an office or company. Borrowing and returning books at the Regional Library and Archives Office of South Tangerang City must go through the administration that has been determined by the officer. The first borrowing process is that visitors who want to borrow books must have a library card or be registered as a library member of the Regional Library and Archives Office of South Tangerang City. Because as visitors to the library, people are required to have a card as a sign of being registered as a member of the library of the Regional Library and Archives of South Tangerang City. Keywords: Administration, Borrowing and Returning Books.
PENERAPAN GAYA BELAJAR YANG EFEKTIF SELAMA PANDEMI COVID-19 MENGGUNAKAN MEDIA ONLINE DI UNIVERSITAS PAMULANG
Authors: Nabila Farisa Habibati , Yusrina Nurin , Fahlevi Tiara Resha , Sukmajaya Sukmajaya
Published: June 2024

ABSTRAK Pendidikan merupakan salah satu aspek yang tidak dapat dipisahkan dari kehidupan sehari-hari. Pendidikan bertujuan untuk memberikan pengembangan kemampuan diri pada siswa dalam hal spiritual, pengelolaan diri, kepribadian, kemampuan berpikir, akhlak yang mulia, dan kualitas diri (Harahap, S, & Daharnis, 2018). Adanya pandemi Covid-19 melanda seluruh negeri di belahan dunia termasuk Indonesia. Kondisi ini mengharuskan masyarakat untuk tetap diam di rumah, belajar, bekerja, dan beribadah di rumah. Sesuai dengan Surat Edaran Mendikbud Nomor 4 tahun 2020 tentang pelaksanaan kebijakan pendidikan dalam masa darurat penyebaran coronavirus disease (COVID-19) menghentikan proses pembelajaran secara tatap muka. Untuk lebih inovatif dalam menyusun langkah-langkah pembelajaran. Sistem pembelajaran daring melibatkan banyak pihak seperti dosen, guru, peserta didik, mahasiswa maupun orangtua untuk memantau kegiatan belajar anak selama di rumah. Sistem ini membuat siswa harus mampu mengatur waktu belajar dan mengerjakan tugasnya. untuk belajar mandiri, sebab tak ada pengawasan langsung dari dosen. Sebab diberlakukannya pembelajaran secara daring membuat mahasiswa membentuk gaya belajar yang sesuai dengan kondisi pandemik ini. Oleh karena itu penulis memilih judul pada paper ini yaitu, Penerapan Gaya Belajar Yang Efektif Selama Pandemi Menggunakan Media Online di Universitas Pamulang. Kata Kunci: Gaya Belajar, Pandemi, Covid-19, Media Online  APPLICATION OF EFFECTIVE LEARNING STYLES DURING THE COVID-19 PANDEMIC USING ONLINE MEDIAAT PAMULANG UNIVERSITY ABSTRACT Education is an integral aspect of daily life. Education aims to give students the development of self-ability in the spiritual, self-management, personality, noble moral thinking ability, and self-quality (harahap, s, & dahamis, 2018). With pandem covid-19 sweeping the globe including Indonesia. These conditions require people to stay home, study, work, and worship at home. In accordance with the decree dictating the number 4 year 2020 on implementing education policies in emergency deployment of coronavirus disease (covid-19) halting the process of face - to - face learning. To be more innovative in coming up learning steps. Online learning systems engage multiple parties such as teachers, teachers, student and parent students to monitor the child's learning activity at home. This system requires that the student be able to arrange time for his or her studies and tasks. To be independent, because there is no direct instruction from the lecturer. Because the online learning took place led the student to create a flavorful style befitting this pandemic. Thus the author chose the title of this paper, which is the effective application of learning styles during the pandemic using online media at the pamrepeated university. Keywords: The Learning Styles, Pandemic, Covid-19, Online Media
STRATEGI PEMENUHAN SUMBER DAYA MANUSIA DALAM MEMPERTAHANKAN KEPERCAYAAN PELANGGAN DI PT ARINA MULTIKARYA, JAKARTA
Authors: Sunarti Endang , Finatariani Endah
Published: June 2024

ABSTRAK Penelitian ini tentang strategi pemenuhan sumber daya manusia dalam mempertahankan kepercayaan pelanggan di PT Arina Multikarya, Jakarta. Tujuan dari penelitian ini adalah  untuk mengetahui pelayanan prima karyawan divisi operasional dalam memberikan kepuasan kepada pelanggan di PT Aneka Petroindo Raya Tangerang Selatan. Penelitian ini menggunakan metide wawancara dan observasi. Berdasarkan data, ada tiga kendala yang dihadapi karyawan divisi operasional, yaitu karyawan kurang menguasai tentang produk yang dijual, kurangnya keahlian berkomunikasi karyawan sehingga sering terjadi miscommunication dan kurang adanya pelatihan yang diberikan perusahaan terhadap dalam bentuk soft skill komunikasi. Penulis menyarankan ada baiknya perusahaan memberikan pelatihan tambahan kepada karyawan dan selalu melakukan evaluasi kemampuan karyawan divisi operasional dalam berkomunikasi. Kata Kunci: Pelayanan Prima, Karyawan, Pelanggan, Komunikasi dan Kepuasan. EXCELLENT SERVICE FOR OPERATIONAL DIVISION EMPLOYEES IN PROVIDING CUSTOMER SATISFACTION AT PT ANEKA PETROINDO RAYA TANGERANG SELATAN ABSTRACT This research is about the strategy of fulfilling human resources in maintaining customer trust at PT Arina Multikarya, Jakarta. The purpose of this study was to determine the excellent service of operational division employees in providing satisfaction to customers at PT Aneka Petroindo Raya Tangerang Selatan. This research uses interview and observation method. Based on the data, there are three obstacles faced by employees of the operational division, namely employees lack of mastery of the products sold, lack of employee communication skills so that miscommunication often occurs and lack of training provided by the company in the form of soft communication skills. The author suggests that it is better for companies to provide additional training to employees and always evaluate the ability of operational division employees to communicate. Keywords: Service Excellence, Employee, Customer, Communication and Satisfaction.
PROSEDUR PENGELOLAAN SURAT MASUK DAN SURAT KELUAR PADA PUSAT RISET PENGEMBANGAN SDM DI BADAN STANDARISASI NASIONAL PUSPIPTEK-TANGERANG SELATAN
Authors: Mulyani Benazir Dyas , Anggraini Yeni
Published: June 2024

ABSTRAK Pada saat ini banyak terjadi kendala dalam penanganan arus surat masuk dan surat keluar, terutama mengenai keterlambatan dalam hal pencapaian surat kepada pihak yang dituju, serta penanganan yang masih kurang memadai sehingga dapat mempengaruhi kinerja suatu organisasi, perusahaan, atau instansi. Wawancara dan observasi digunakan dalam penelitian ini sebagai metode penelitian. Pengelolaan surat masuk dan surat keluar merupakan bagian vital dalam berlangsungnya kegiatan baik instansi Pemerintah maupun Swasta. Pengelolaan surat merupakan salah satu kegiatan dalam organisasi yang dapat membantu kelancaran dalam bidang administrasi. Oleh karena itu, dibutuhkan pengelolaan surat masuk dan surat keluar yang tepat, sehingga menciptakan hasil yang efektif dan efesien. Kata-kata Kunci: Prosedur, Pengelolaan, SuratINCOME AND MANAGEMENT PROCEDURESOUTLINE LETTER AT THE RESEARCH CENTER FOR HR DEVELOPMENT AT THE NATIONAL STANDARDIZATION AGENCY PUSPIPTEK-TANGERANG SELATAN ABSTRACT At this time there are many obstacles in handling the flow of incoming and outgoing mail, especially regarding delays in achieving letters to the intended party, as well as inadequate handling so that it can affect the performance of an organization, company, or agency. Interviews and observations were used in this study as research methods. Management of incoming and outgoing mail is a vital part of the ongoing activities of both government and private agencies. Mail management is one of the activities in the organization that can help smooth administration in the field of administration. Therefore, proper management of incoming and outgoing letters is needed, so as to create effective and efficient results. Keywords: Procedure, Management, Letter
PROSEDUR PELAKSANAAN TUGAS STAFF HEAD TEMPORARY DISCONNECTION PADA PT PALYJA
Authors: Afkar Jamilul , Zainal Arifin Zaki
Published: June 2024

ABSTRAK Penulisan ini tentang prosedur yang berlaku di PT PALYJA DPP Pusat. Tujuan dari laporan akhir ini adalah untuk mengetahui berjalannya dengan baik prosedur pelaksaan tugas pada PT PALYJA DPP Pusat. Wawancara, observasi dan riset kepustakaan digunakan dalam laporan ini sebagai metode penulisan Tugas Akhir. Berdasarkan data tersebut terdapat dua kendala yang dihadapi oleh staff head temporary disconnection, yaitu kurang optimalnya pelaksanaan tugas staff head temporary disconnection sesuai dengan prosedur yang sudah ditentukan, seperti faktor posisi meteran yang sangat sulit untuk diakses petugas. Dan banyaknya tindakan nonkooperatif yang dilakukan oleh pelanggan terhadap petugas. Kendala tersebut menjadi salah satu hambatan dan tekanan bagi staff head temporary disconnection untuk menjalankan tugas di bagian temporary disconnection pada PT PALYJA. Penulis menyarankan bahwa PT PALYJA segera memindahkan posisi meteran ke tempat yang mudah diakses oleh petugas dilapangan, sehingga pekerjaan yang dilakukan petugas bisa berjalan dengan lancar. Dan menemukan solusi untuk pelanggan yang non kooperatif agar tidak terjadi tindakan fisik maupun mental yang dapat membahayakan petugas yang bekerja dilapangan. Kata Kunci: Prosedural, Petugas, dan PT PALYJA. PROCEDURE FOR IMPLEMENTATION OF STAFF HEAD TEMPORARY DISCONNECTION DUTY AT PT PALYJA ABSTRACT  This writing is about the procedures that apply at PT PALYJA DPP Center. The purpose of this final report is to find out how well the procedures for carrying out tasks at PT PALYJA DPP Center are. Interviews, observations and library research are used in this report as a method of writing the Final Project. Based on these data, there are two obstacles faced by the staff head temporary disconnection, namely the less than optimal implementation of the duties of the staff head temporary disconnection in accordance with predetermined procedures, such as the meter position factor which is very difficult for officers to access. And the number of non-cooperative actions taken by customers against officers. These obstacles become one of the obstacles and pressures for the temporary disconnection head staff to carry out their duties in the temporary disconnection section at PT PALYJA. The author suggests that PT PALYJA immediately move the meter position to a place that is easily accessible by field officers, so that the work carried out by officers can run smoothly. And find solutions for non-cooperative customers so that there are no physical or mental actions that can endanger officers working in the field. Keywords: Procedure, Officer, and PT PALYJA.