Barriers and Facilitators of Using eHealth to Support Gestational Diabetes Mellitus Self-Management (GDM): A Systematic Literature Review of Perceptions of Healthcare Professionals and Women with GDM (Preprint)
Authors: Safiee Ladan , Rough Daniel John , Whitford Heather 
Published: May 2022

BACKGROUND

Gestational diabetes mellitus (GDM) is one of the most common medical complications of pregnancy. eHealth technologies are proving to be successful in supporting the self-management of medical conditions. Digital technologies have the potential to improve GDM self-management.

OBJECTIVE

The primary objective of this systematic literature review was to identify the views of health professionals (HPs) and women with GDM about using eHealth regarding GDM self-management. The secondary objective was to investigate the usability and user satisfaction levels of using these technologies.

METHODS

Following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses approach (PRISMA), the search included primary papers in English on the evaluation of technology to support self-management of GDM from January 2008 to September 2021 using Medline, Cinahl, Embase, ACM and IEEE databases. The lists of references from previous systematic literature reviews, which were related to technology and GDM, were also examined for primary studies. Papers with qualitative, quantitative, and mixed methodologies were included and evaluated. The selected papers were assessed for quality using the Cochrane Collaboration’s tool, NICE clinical guidelines, the CASP Qualitative Checklist and the McGill University Mixed Methods Appraisal Tool. NVivo was employed to extract qualitative data, which was subjected to thematic analysis. Narrative synthesis was used to analyze quantitative data.

RESULTS

A total of 26 papers were included in the review. Six of these papers used quantitative research methodologies, 5 used qualitative, and 15 used mixed methods. Four themes were identified from qualitative data: (1) Benefits of using technology, (2) Engagement with people via technology, (3) Usability of technology, and (4) Discouragement factors for the use of technology. Thematic analysis revealed a vast scope of challenges and facilitators in the use of GDM self-management systems. The challenges included usability aspects of the system, technical problems, data privacy, lack of emotional support, the accuracy of reported data, and adoption of the system by HPs. Convenience, improved GDM self-management, peer support, increased motivation, increased independence, and consistent monitoring were facilitators to use these technologies.

Quantitative data showed that there is potential for improving the usability of the GDM self-management systems. Quantitative data also showed convenience, usefulness, increasing motivation for GDM self-management, helping with GDM self-management, and being monitored by HPs were facilitators to use the GDM self-management.

CONCLUSIONS

This novel systematic literature review shows women with GDM and HPs encountered some challenges in using GDM self-management systems. Usability of the GDM systems was the primary challenge derived from qualitative and quantitative results, with convenience, consistent monitoring, and optimization of GDM self-management emerging as important facilitators.