bluuebunny/crossref_metadata_2025 huggingface dataset:
Using Gamification and Serious Games to Design a New Curriculum
Authors: Tinç Kutay , Karadayı Meltem Gülçin
Published: November 2021

Using game elements in class to support the participation of students in learning or designing games that can help educators teach certain subjects more efficiently has been a popular topic in recent years. The former is a matter of gamification, which refers to the application of game elements to other activities so that the activity becomes more engaging or interesting. On the other hand, the latter is about designing a serious game, which can be defined as a game with an explicit and carefully thought out educational purpose. In this study, focused on merging the use of gamification and serious games for a specific engineering course, the authors discuss how the curriculum for this course should be designed so that both sides of the spectrum are facilitated. An application of this union is given with a survey showing the reaction of students to the gamified curricula integrated with a serious game.
Developing a Gameful Approach as a Tool for Innovation and Teaching Quality in Higher Education
Authors: Sendra Anna , Lozano-Monterrubio Natàlia , Prades-Tena Jordi , Gonzalo-Iglesia Juan Luis
Published: November 2021

This paper introduces the results of applying a gameful approach based on six playful activities as a tool to improve the learning process in higher education. A total of 850 students from different courses of Universitat Rovira i Virgili (Spain) were involved in the study. The strategy was evaluated through a participant observation (active and passive) and mixed-methods surveys answered by the students. Results point out that most participants responded positively to the activities proposed. The reported levels of motivation and engagement also indicate the capabilities of this strategy as a method to enhance the learning experience of students. Despite these positive outcomes, challenges like the impact on working practices of teachers or the long-term engagement of gameful approaches requires additional research.
An Open Perspective for Educational Games
Authors: Silveira Ismar Frango , Villalba-Condori Klinge Orlando
Published: November 2021

In the field of computers in education, educational digital games have potential to involve more issues of motivation and involvement, considering their possibilities for higher level of interaction and engagement. However, years of research have shown that the impact of educational games is lower than expected, especially the difficulty to adapt them to different educational contexts, such as with different educational, linguistic, cultural and social aspects. In that sense, this article presents an open perspective on the development of educational games, emphasizing the challenges related to their development and their effective potential for use in education, proposing that they be designed as Open Educational Resources (OER). From this perspective, it is expected to support communities that would aggregate developers (programmers, game designers, media producers, etc.) and users (teachers and students) so they can work collaboratively in creating educational games in an open way.
Pokémon GO as a Cognitive and Societal Development Tool for Personalised Learning
Authors: Costello Robert , Lambert Murray
Published: November 2021

The present research develops and tests a theoretical gamification model (GM) that explores the use of mobile learning (ML) and massively multiplayer online (MMO) games to strengthen group prospection of teams and improve retention. The GM used Pokémon GO to enable higher education students to engage in activities and challenges with a view to observe the impacts on health and wellbeing through collection of quantitative and qualitative data. The data that was collected involved a sample set (N = 50) of participants within the general educational sector. The model constructs were measured throughout the first academic semester, from September 2018 to February 2019. There is significant evidence to show that the use of ML in the classroom is beneficial depending on the influences from and engagement with participants. The contributions from these findings should provide the basics for further research into different studies involving MMOs and ML or gamification studies.
The Gamification of Code
Authors: Carlson Kristin , Valentin Rick
Published: November 2021

Teaching an introductory web design course is already a blended environment. Students meet face-to-face, yet have access to a myriad of online resources, YouTube videos, blogs, and forums to support their learning. However, the challenges of learning to understand code can inhibit students and diminish their motivation to look for resources. The authors have attempted to address this issue by focusing on the use and design of games for learning to code, as well as providing video lecture material in combination with the traditional face-to-face learning environment. By using games and gamification in the course design, the authors have found that students are able not only to bridge their knowledge between modalities more smoothly, but that they understand that there are multiple ways to solve a problem and feel empowered to search for solutions in innovative ways.
Indigenous Languages Learning Through Serious Games Based on Second Language Acquisition Theories
Authors: Sánchez-Acevedo Miguel A.
Published: November 2021

When new educational games are developed for teaching languages, a set of ideas or intuitions about how students can gain more knowledge are used; however, few of them are based on a solid theory or substantiated with linguistic research. This chapter presents a brief review about second language acquisition theories; describes the importance of recovering, maintaining, and transmitting indigenous languages; and analyzes efforts made for enhancing bilingual education. Serious games are presented as an alternative for learning indigenous languages, and guidelines to develop serious games implementing second language acquisition theories are proposed. Finally, a discussion about challenges and future trends in recovering, maintaining, and transmitting indigenous languages is presented.
Power up Learning With Mobile Games
Authors: Villanueva Kristin , Vaidya Jeanny
Published: November 2021

The evolution of mobile games and the subsequent evolution of designing mobile gaming experiences to support learning is captured in this chapter. The authors will address the affordances and limitations of mobile gaming as well as the learning theories and frameworks that lay the foundation for learning through mobile games. Current perceptions of mobile gaming in the classroom and the implementation of mobile games in schools are discussed. In addition, this chapter explores mobile games for social change, their prevalence, and their role in facilitating learning. The chapter also discusses differing perceptions on the issue of mobile games in and out of the classroom as well as the potential for marketability.
How Game-Based Learning Can Effectively Engage Minority Students
Authors: Misra Rupanada , Eyombo Leo , Phillips Floyd T.
Published: November 2021

One of the important questions for teachers and education policymakers is how to engage new age learners, especially minority students, in a meaningful way. Game-based learning provides a platform where minority students can be intrinsically motivated to stay focused. The incorporation of multimedia design and instructional design principles in educational games would potentially help learners comprehend the information and engage in deeper learning. The decision-making process in a game-based learning environment is tied to the neural system of information processing. As research studies point out, the reward that the learner gets is, in fact, the stimulus that with desirable properties that drives behavior. Other than that, the effective feedback in the game-based learning environment has a powerful influence on learning.
Digital Games for Teaching and Learning of Mathematics in Nigeria Schools
Authors: Aremu Ayotola , Adebagbo Adebowale
Published: November 2021

Fractions are among some concepts in mathematics that pupils in Nigeria primary find difficult to learn, and teachers find difficult to teach. These problems require solutions because mathematics knowledge is germane for technological advancement and national development. Pupils need to be actively involved in constructing their knowledge and digital mathematics learning games could be helpful. Thus, this study investigated the effects of digital mathematics games on primary pupils' achievement in fractions concepts. An appropriately validated pupil fractions achievement test (PFAT) was used to collect data for the study. Data collected were analyzed using t-test. It was revealed that pupils exposed to digital mathematics games performed significantly better than those exposed to conventional method. There is significant difference between achievements of male and female pupils exposed to game-based strategy.
A Systematic Review of Video Games for Second Language Acquisition
Authors: Li Juan
Published: November 2021

This study overviews contemporary studies on the use of video games for second language acquisition within the past ten years spanning the development of computer-assisted language learning (CALL) and its connections to SLA, definitions of video games, empirical studies on the facilitative roles played by video games for second language (L2) learning and utilizing massively multiplayer online role-playing games (MMORPGs) for language learning. The purpose of this chapter is to help the readers obtain a systematic understanding of the development and application of video games in second language education. Findings of this study suggests that players are able to acquire L2 knowledge while playing video games. It also suggests that future research should focus more on the actual integration of video games into language instruction.
Equity and Engagement Through Digital Storytelling and Game-Based Learning
Authors: Haas Leslie , Tussey Jill
Published: November 2021

This chapter is founded on the idea that literacy is the cornerstone of teaching and learning across disciplines and is the scaffold for quality communication across modes. Therefore, it contends that the ever-widening education and opportunity gaps seen throughout United States school systems have the potential to be bridged through engaging communicative literacy experiences. Information and resources provided are supported through a theoretical framework based on engagement theory, equitable access as a construct, and multiple literacies theory. As educational equity gaps continue to develop and widen for students based on race, income, language, and technology, it is imperative that innovative practices be researched, reviewed, and put into practice. By utilizing digital storytelling and game-based learning, this chapter attempts to provide the reader with a deeper understanding of issues related to classroom practice, educational equity, learning engagement, and literacy opportunities.
How Game-Based Learning Works and What It Means for Pupils, Teachers, and Classroom Learning
Authors: Jabbar Azita Iliya Abdul , Felicia Patrick
Published: November 2021

This chapter discusses the results of a systematic literature review, a needs analysis through a pupil survey, and a case study of classroom observations in the context of primary education. The results of the overall findings, limitations, underlying issues, and emerging concepts are associated to how game-based learning (GBL) works and what it means for pupils, teachers, and classroom learning. This chapter presents the main contributions to the body of knowledge in GBL study, while offering best practice recommendations for designing engagement in GBL. This in turn outlines a framework of how GBL may work in the classroom. The framework identifies elements, features, and factors that shape how engagement occurs and how learning progresses in gameplay within GBL environments.
Biophilic Design
Authors: Satılmış Gamze , Ercoşkun Özge Yalçıner
Published: November 2021

Humans by nature need contact with nature for their physical and mental health, productivity, and well-being. However, the natural habitat of modern humans has become the built environment where they spend most of their time. Unfortunately, most modern buildings and cities are places that are harmful to the environment, disconnected from nature, and estranged. Therefore, the need for biological contact with nature has become increasingly important in high-rise and urbanizing societies. In this context, in this study, the concept of biophilic (healing) design is explained; its physical, social, environmental, and economic benefits are revealed; and its advantages against the most important problems of the 21st century are discussed at different scales. By examining different world examples of biophilic cities and biophilic buildings, a matrix was formed, and biophilic design principles and the benefits used were evaluated. Finally, the difficulties in implementing the biophilic design are mentioned.
Re-Envisioning Urban Open Spaces
Authors: Kone Sarmada Madhulika
Published: November 2021

Cities are expanding rapidly, and the impact of dense human-oriented urban systems on ecosystems is both direct (conversion of natural land cover to urban footprint) and indirect. Human settlements are more complex than any other ecosystems as they meet human socio-ecological needs and support local biodiversity. The open spaces of a city with rich cultural character and biodiversity have become important elements of urban design, where urban systems can be planned to coexist with local biodiversity without disturbing the ecosystem. With the need to redefine urban footprint as an ecologically rich urban environment, this chapter addresses the definition of urban open space and questions the coexistence of humans and biodiversity in urban open spaces.
A Critical Analysis on Obtaining and Using Data and Information for Pandemic Management
Authors: Al-Suqri Mohammed Nasser
Published: November 2021

The chapter provides an in-depth overview and analysis for developing policies and strategies for managing a pandemic based on information and data. While looking for the credibility of an information source, various parameters are subjected for considerations (i.e., infection and death rates per given time, availability of personal protective equipment [PPE], overall population attitude, current strategy response rate, society behaviors, outcomes of policies interventions for curbing the spread of the virus, and many more). To critically analyze pandemic information and data usage along with issues and challenges that arise in collecting, extracting, or using various forms of information and data for pandemic management, numerous national action plans, world health databases, pandemic monitoring smart applications, government published infection-to-death ratios, and health cloud services are interpreted and discussed.
The Problem of Misinformation and Fake News
Authors: Shehata Ahmed Maher Khafaga
Published: November 2021

People seek information as a part of their daily routine. However, seeking information should be associated with a degree of caution. Not all information published in traditional and online media is credible and can be trusted, as many information outlets do not filter the information shared. People need to understand that fake news and misinformation might pose a significant danger to their safety. This chapter discusses misinformation and fake news that are shared on social media and other information outlets. The author represents some of the issues related to misinformation, fake news, and their impact on the communities, organizations, and governments.
Omani Adolescent Information Behaviour During the COVID-19 Pandemic
Authors: Saleem Naifa Eid Bait Bin , Slailaty Ziad Emile
Published: November 2021

Omani adolescents' information behavior during the COVID-19 pandemic is a new interesting topic in the Omani literature. Since the suspension of face-to-face classes in the Sultanate of Oman, Omani adolescents have depended on Wikipedia, blogs, friends, TikTok, and social media to satisfy their crave for information about the virus. This study aims at finding out Omani adolescents' demographic characteristics when obtaining and disseminating pandemic-related content online, their information needs, and the sources of information they use during COVID-19. It is a descriptive study in which a Google survey was used to collect data from 1000 adolescents at different grades in Omani schools. An overwhelming majority of the participants were females (72%) compared to 28% males. Findings indicate that Omani adolescents display distinct traits in terms of their gender, age, grade, and governance. In addition, the study has found that Omani adolescents have several information needs during COVID-19, among which is the educational need.
Managing Study Abroad During a Global Pandemic
Authors: Russell Victoria
Published: November 2021

Described in this chapter is an innovative online course that was created to support Spanish language students whose study abroad program was cancelled during the summer of 2020 due to the pandemic. While many students were able to enroll quickly in summer online language course offerings at their home campus to substitute for their study abroad coursework, students who were scheduled to complete field experiences in Spain as part of their certificate in Spanish for Professionals were unable to do so. In response to this problem, the author created an online professional practicum course to substitute for students' service-learning course in Spain. The design, development, and delivery of the online course, which featured a virtual language exchange between students in the U.S. and Spain, is the focus of the present chapter. Also described in this chapter is the conceptual framework that underpins sound instructional design for online communicative language teaching.
Telepsychology
Authors: Jain Siddhi
Published: November 2021

Telepsychology, until recently, was slow-moving and half-heartedly acknowledged in the mental health profession. There is increasing scholarly discourse on the digital therapeutic space. This shift to a digital paradigm means re-evaluating the profession's identity. This chapter considers telepsychology in relation to social justice. It highlights access for underserved groups and the digital divide that limits a substantial population from accessing online services. It identifies the need to integrate telepsychology in community psychology interventions, a significant framework to challenge systemic inequalities in mental health. It outlines the inadequacy of the profession to support needs of diversity in the field and considers if telehealth is one way to bring a shift in the homogenous identity of the profession. Telepsychology has the potential to amplify adherence to social justice principles; however, this requires evolved responses on individual, institutional, and systemic levels to bring unconventional but substantial changes in training, research, and regulatory guidelines.
Critical Duoethnography
Authors: Mulvihill Thalia , Swaminathan Raji
Published: November 2021

Critical duoethnography, as a research methodology, can be used in innovative ways to assist educational researchers engaged in social justice research projects. This chapter offers four responses to the question of how critical duoethnography, as a form of qualitative inquiry, can be used by educational researchers to further social justice initiatives. First, critical duoethnography will be described as a tool for reflexivity; second, as an engaged form of collaborative reading and deciphering; third, as an interactive feminist approach to interviewing; and fourth, as a research methods pedagogy.
Paradigmatic Perspectives for Social Justice Research
Authors: Throne Robin , El-Amin Abeni , Houghton Lucinda
Published: November 2021

This chapter presents a conceptual analysis of the current trends for research paradigmatic perspectives used in doctoral social justice research approaches. The chapter offers a concise resource for doctoral scholars and their research supervisors to establish and illustrate a relevant paradigmatic perspective aligned with the research method and design choice to view the dissertation research problem in doctoral social justice research. Paradigmatic perspectives from feminist, critical theoretical perspectives, and grounded theory are also included as examples of specific approaches.
Cyberchondria, Coronavirus, and Cybercrime
Authors: Aiken Mary , Farr Ruby , Witschi Doug
Published: November 2021

Humans are adapting to and increasingly relying on technology particularly in times of global crisis. As online audiences increase, so does the risk of cybercrime. The impact of the COVID-19 pandemic is discussed in the context of health anxiety, the infodemic and cyberchondria, along with cybercriminal exploitation of pandemic-induced human anxiety and psychological vulnerability. Health anxiety, uncertainty, social isolation, changes to work-life practices, information seeking, mistrust of public health organisations, and the spread of false information all arguably intersect – leading to a global state of human vulnerability and therefore presenting opportunities for cybercriminals. There is a requirement for global agencies such as the United Nations, the WHO, INTERPOL, and governments to take action. Police agencies worldwide need to extrapolate learnings regarding the current pandemic and attendant increase in cybercrime and based on those findings move to form a global coalition with industry partners to investigate, predict, and prevent a potential future cybercrime pandemic.
The Impact of Medical or Health-Related Internet Searches on Patient Compliance
Authors: Wilcox Sara , Huzo Olha , Minhas Annu , Walters Nicole , Adada Joel Ehis , Pennington Mary , Roseme Luckner , Mohammed Denelle , Dusic Aleksandar , Zeine Rana
Published: November 2021

Health-related Internet searches have been associated with cyberchondria and can impact how patients receive and react to medical advice. The purpose of this study was to analyze the relationships between patient compliance and the experiences of 191 Internet information seekers from >12 countries and 27 occupations, surveyed online between 2015 and 2016 using the ‘Dr. Net' questionnaire. After Internet search, 75% agreed with the diagnosis given by their doctor and 83% remained compliant with their doctor's orders. Statistical analysis using Kruskal-Wallis H test (“one-way ANOVA on ranks”) and Spearman correlation coefficient revealed strong positive correlations (p < 0.001) between compliance and each of the following: finding the search helpful (86%), being satisfied with Internet information (71%), becoming more cautious about health (60%), finding the information provided by their doctor comprehensible (71%), and agreement with physician. Recommendations are discussed for increasing ehealth literacy and patient-physician trust with improved online medical information.
Cognitive Behavioral Perspective on the Conceptualization and Treatment of Cyberchondria
Authors: Tekdemir Rukiye , Kandeğer Ali , Selvi Yavuz
Published: November 2021

Currently, the use of the internet has become an impenetrable part of everyday life, and the use of the internet for the purpose of obtaining medical information has also become widespread. Although the psychological mechanisms underlying cyberchondria are not clear enough, studies emphasize that some psychological constructs are risk factors in the development of cyberchondria. There is no standard treatment for cyberchondria; it is important to determine case-specific formulations and treatment targets in treatment. Psychoeducation and also different therapy techniques can be used for the treatment of cyberchondria occurring in different contexts in the cognitive-behavioural approach. Cyberchondria, due to developing technology and the increasing space that the internet occupies in our lives, is likely to be more talked about and studied in the coming years. In this review, cyberchondria will be evaluated from a cognitive behavioral perspective, and the methods used in its treatment will be briefly mentioned.
Mindful Use of Facebook as a Self-Help Therapeutic Tool in Psychological Settings
Authors: Tennakoon Hemamali
Published: November 2021

Social networking sites (SNS) such as Facebook have gained popularity over the years, acquiring billions of active users worldwide. There is much debate about the potential harm and benefits of using SNS. While some studies show that SNS such as Facebook can adversely affect the mental wellbeing of individuals, others show that Facebook use in therapeutic interventions can bring about positive results. According to past literature, ‘seeking gratification', particularly searching for positive emotions, is a key reason for using SNS. In this chapter, it is argued that SNS can be used mindfully to seek content that triggers positive emotions. The practical application of Facebook as a self-help tool to promote psychological well-being is explained through a hypothetical scenario. Further, a framework to educate individual users about the therapeutic potential of SNS is proposed. Practitioners in the fields of counselling and psychology may find the ideas presented in this chapter useful to their work with their clients/patients.
Role of Higher Educational Institutes in Developing Self-Reliant Economies
Authors: Agarwal Nidhi , Hipona Jocelyn B.
Published: November 2021

Higher education has the ability to contribute to global, national, and local growth. Institutions of higher education have played an important role in society throughout modern history, training the elite and making groundbreaking advances in science and the humanities. Education broadens people's perspectives on themselves and the world around them. It improves people's competitiveness and innovation while also encouraging entrepreneurship and technical advancement. This chapter will provide an insight on the role of higher educational institutes in economic development. The chapter will provide cross-country analysis and cases from different parts of the globe.
Role of Technological Innovations in Improving Manufacturing Resilience in the Post-Covid Era
Authors: Agarwal Ekansh , Ussif Ramatu
Published: November 2021

Technological progress is critical for improving manufacturing resilience and achieving self-sufficiency in any nation. The COVID-19 crisis has shown the importance of, as well as the threats associated with, our new industrial processes. Manufacturing's critical position in both industrialized and emerging economies has been shown by shortages of medical supplies and disruptions in basic goods. These delays and market fluctuations have also highlighted the pitfalls of focusing solely on a globalized distribution system characterized by fragmented supply chains, the separation of engineering and manufacturing, and just-in-time production. Although globalisation was the trend before the COVID-19 pandemic, several countries realized the dangers and began to look inward, focusing on developing local manufacturing capacities. In addition, the automotive sector has established itself as a cornerstone of post-COVID-19 recovery strategies.
Improving Resiliency in Healthcare Service by Minimizing Unsatisfied Demand
Authors: Sarder MD. B. , Sarder Sarah R.
Published: November 2021

Natural or manmade disasters can bring havoc to the healthcare industry in terms of poor services, out of stocks, cost overruns, and loss of lives. Specifically, the aftermath of disasters can be brutal if not managed properly. The quicker the healthcare providers recover, the lesser the impact would be. A resilient system has the potential to reduce the recovery time significantly. Healthcare providers under emergency scenarios may realize out-of-stock situations for their critical medical supplies. The out-of-stock supplies potentially cause poor patient care including death. COVID 19 is an unfortunate example where critical medical supplies were completely out for many medical providers and that had a serious negative impact on healthcare service deliveries. Healthcare providers needed to replenish their supplies from the overseas manufacturing plants, or central distribution centers, or unaffected regional distribution centers. Most of the times healthcare authorities struggle to secure critical medical supplies from other distribution centers due to operational and transportation issues. Depending on the disaster condition, sometimes many health care providers are beyond reach due to damaged transportation networks. This is the perfect time to share critical medical supplies from unaffected regions. Proven techniques like operation research can alleviate this situation. There are very few works that have been done in the field of healthcare service deliveries in case of a disaster. This chapter discusses the modeling techniques using operations research to improve the service levels while minimizing unsatisfied demand in the natural disaster-affected zones.
Digitalization and Urbanization
Authors: Gupta Anish , Uygun Hayri , Gujrati Rashmi , Gupta Dhiraj
Published: November 2021

The business world is transforming into digitalization. To stay modest and appropriate, it has become necessary to adopt digitalization. The construction industry is entirely ready for the opportunity that will come through digitalization. Currently, we are in the finishing days of the industrial age. With this advanced revolution, the future will be reshaped in two trends: digitalization and urbanization. At the starting of the 19th century when the industrial revolution was in full bloom, a small amount of the population was living in the cities. As it has been for thousands of years, the world is still rural and agricultural.
Sustaining India's Gig Economy in Industry 4.0
Authors: Vatsa Vidushi , Gupta Ruchika , Srivastava Priyank
Published: November 2021

Today's corporate landscape is undergoing a transformation process, and India is not untouched by these phases of transition as humans are replaced by computers and brick-and-mortar firms are substituted by e-commerce companies. In the midst of these shifts, issues such as labour dynamics have changed dramatically. One such consequence is the Gig Economy. With the gradual improvement in the labour market and the focus of government on localisation, it remains important to analyse the widespread influence of growing gig culture in making India a self-reliant economy. This chapter of the book therefore seeks to review the different components of the gig economy along with the advantages and disadvantages and how gig can contribute towards a localised and self-reliant Indian economy. The chapter also evaluates the regulatory framework of the gig economy in India. The chapter also proposes a conceptual model incorporating various pillars that could serve as an analytical framework for the rapidly increasing number of concepts and policy proposals.
Implementing Atma Nirbhar Bharat
Authors: Varma Siddharth
Published: November 2021

From small companies to major enterprises, the COVID-19 pandemic put us all to test. While it has left us facing an unpredictable future, it also offers us the chance to create a self-sufficient and self-reliant India, or “Atma Nirbhar Bharat.” The motivation towards a self-reliant India became stronger after the border conflict with China. Being dependent on China for both finished products and raw material, it is imperative for India to reduce this dependence. The “Atma Nirbhar Bharat” needs to be planned and executed as a nationwide program comprising several projects. Successful execution of this program needs to follow a systematic project management approach. This chapter tries to develop a blueprint for planning and execution of this program which is aimed at a self-reliant India.
Prioritization of the Destination Attributes
Authors: Davras Özgür
Published: November 2021

This chapter aims to identify the destination attributes and compare them based on two assumptions that form either a symmetric or an asymmetric relationship between destination attribute performance and tourist satisfaction. For this purpose, data were collected from tourists coming to Fethiye, Turkey. Multivariate regression analysis was performed on the obtained data based on the linear assumption first. The results revealed that the attitudes of staff and the attitudes of the shopkeepers are the main determinants of tourist satisfaction. Then, penalty-reward-contrast analysis was performed based on the nonlinear assumption. According to analysis results, attitudes of the staff are performance factors; and travel agency services, attitudes of the shopkeepers, security/safety, and beach/sea are classified as excitement factors. The elements that take part in the excitement factor are the attributes that contribute to satisfaction the most.
Hospitality in the Experience Economy
Authors: Ranjan Aditya , Chandra Shweta , Bhalla Rohan , Agarwal Sumedha
Published: November 2021

Experience economy plays a predominant role in the hospitality industry. Consumer experience has always been of great importance for the hospitality business. As consumer experience evolved, businesses needed and still need to find new ways to differentiate themselves. To remain competitive and stay in the market, hospitality firms are working towards creating outstanding and memorable experiences that exceed guest expectations. In the context of Pine and Gilmore's experience economy conceptual model, the chapter attempts to theorize and explain how hospitality businesses are curating consumer experiential encounters. Digital nomads are the ignition source of driving an experience economy. The chapter further highlights how technology would additionally ease hospitality enterprises to frame excellent strategies focused on supplying the value to the digital consumers and then expecting their customers to generate additional business.
Corporate Museum Experiences in Enogastronomic Tourism
Authors: Ossorio Mario
Published: November 2021

Over the last years, an evolution of museum function has occurred. Museums are no longer considered just a treasure house but a place that matches cultural and commercial needs. Recently, the literature sheds light on their relevance to customers' experiences. The chapter aims to explore a specific category of museums, highlighting their many functions. More specifically, the chapter analyses the relevance of corporate museums in the enogastronomic industry. Two Italian corporate museums in the pasta industry are explored, highlighting their relevance for visitor experience needs.
If You're Happy, I'm Happy
Authors: Mitas Ondrej , Bastiaansen Marcel , Boode Wilco
Published: November 2021

An increasing body of research has addressed what a tourism experience is and how it should best be measured and managed. One conclusion has been to recommend observational methods such as facial expression analysis. The chapter uses facial expression analysis to determine whether the emotions of employees in the tourism industry affect the emotions of their customers, following a pattern of emotional contagion. The findings show that emotional valence and arousal are both contagious. Furthermore, the findings show that arousal is less contagious at a higher likelihood to recommend, likely due to higher employee arousal during approximately the middle third of their conversation. Furthermore, findings demonstrate that emotion measurement is now possible at reasonable convenience for the tourism industry and gives a unique insight into tourists' actual experiences that is more precise and valid than self-report alone, though with certain costs and stringent methodological limitations.
New Paradigms of the Tourist Guide Profession
Authors: Carvalho Ilídia
Published: November 2021

In this chapter, using the Portuguese tourist guides as an example, the author intends to expose the reality of the profession and how it is nowadays necessary to adapt it to the new tourism paradigms. The pandemic, which has suddenly and deeply affected tourist guides, will also be one of the topics. A brief historical background of the profession will be given to be able to understand what a tourist guide is today, as well as the skills needed for the profession obtained through education and training, which are also one of the topics presented. The way these professionals have been dealing with digitals and how new technological tools are being used for the profession will be explained. Issues like authenticity, responsibility, and the contribution of tourist guides to develop tourism destinations will also be covered in the text.
Developing Smart Experiences
Authors: Johnson Abbie-Gayle
Published: November 2021

Studies have drawn on single theoretical perspectives to examine smart experiences; however, this chapter proposes a multi-theoretical perspective for understanding the development of smart experiences. This is an alternate perspective to exploring the planning and management processes that precede the formation of smart initiatives. Different theoretical perspectives, focused on stakeholder involvement, are drawn upon to understand the engagement in developing smart experiences. This development has created various smart experiences, which was possible due to core collaboration components and varying factors. The chapter calls for empirical investigations into smart tourism through the lens of tourism collaboration to deepen understanding of this development. Practitioners can also benefit from using this perspective, as it provides insights useful for developing smart experiences at the destination level, which is currently lacking in public discourse.
Accessible Tourism Experiences in Smart Destinations
Authors: Ercan Fatih
Published: November 2021

Accessible tourism is among the issues that have been emphasized in recent years. Smart technologies which have developed and become widespread nowadays are seen as an important tool in ensuring accessibility in destinations. Today, destinations are trying to improve the tourism experiences of individuals with some form of disability by using smart technologies. This study aims to reveal the current accessible tourism applications in smart destinations with the example of the city of Breda. Data were obtained using the document analysis technique, which is one of the qualitative data collection methods. As a result of the data analysis, it has been determined that technologies such as destination websites, mobile applications, virtual reality are used extensively for accessible transportation and information about the destination in Breda.
Authenticity in Tourism Experiences
Authors: Agarwal Sumedha , Singh Priya
Published: November 2021

Authenticity is a term that emerged from the modern era. Travellers are demanding authentic, experientially oriented opportunities with more meaningful interactions with locals. Travellers of the new generation want to have meaningful travel which is sustainable as well as experiential. The rise of an experience economy that concentrates on entertainment, education, escapism, and esthetics has made authentic travel experiences more critical. The tourists are more aware of their needs and are motivated towards places that offer real experiences. The chapter aims to explain the concept of authenticity and relate it to the tourism and hospitality industry. The discussion around various kinds of authenticity as described in the literature has been done. A case study demonstrating authentic experiences in rural homestays has been included in the chapter. Further authentic experiences derived from various tourism and hospitality sectors like food, accommodation, and entertainment have been explained.
Promoting the Tourist Experience Economy in LEDCs Through Authentic Fair-Trade Handicrafts
Authors: Ezra Peter Marwa , Duffy Lauren
Published: November 2021

The handicraft sector plays an important role in providing economic benefits of tourism to local communities. However, this sector is threatened by globalized supply chains. This conceptual chapter explores the synergistic value of linking the experience economy, creative tourism, and fair-trade principles to increase the benefits of the handicraft sector to local communities while supporting positive tourist experiences. The handicraft sector contributes to the livelihoods of marginalized members of the supply chain side of a destination by opening opportunities for adding value to their tangible products through co-created experiences. Furthermore, the creative potential allows tourists to create memories, connecting with producers in interesting and meaningful ways, when fair-trade principles are integrated as part of the tourist experience. To ensure a balanced synergy and active connection between experience economy, creative tourism, and fair-trade concepts, well-trained and skilled artists, art managers, and creative entrepreneurs are needed in tourist destinations.
Disease Awareness Campaigns
Authors: Segura-Azuara Nancy de los Angeles , Guzman-Segura Jose Guillermo , Guzmán-Segura Nancy María , Guzmán-Segura Juan Pablo
Published: November 2021

Currently, professional training goes beyond the discipline itself and focuses also on being able to improve our society. Professionals have a great responsibility as active participants in the local, regional, national, or global community they belong to. In the healthcare area, all disciplines must contribute to a deep transformation of the quality of life of all the people in the society, not limited to the patients themselves, but embracing their context, with relatives, friends, etc. The healthcare professional, and professionals of all other areas must, therefore, be competent in their discipline and other transversal components to become an effective change agent. Transversal competencies or soft skills, including citizenship, can also be seen as power skills for all professionals, as they empower them to have a greater impact in their community. Activities focused on the development and self-awareness of these contribute to the training of better professionals in our universities.
Dyslipidemia Awareness Campaign
Authors: Ventura Gómez Brenda Aracely , Gordillo Robles Isis Valeria , Martínez Vázquez Anna Paola , Aguilar Lopez Angélica
Published: November 2021

Dyslipidemias are a group of disorders characterized by abnormal blood lipid levels, which can present with a different course and impair significantly the quality of life. In recent years, the disease has had a peak in its incidence being an entity poorly treated in clinical practice; thus, the purpose of this intervention was to create an awareness campaign in Instagram to educate the community about this condition. As a result, 20 posts were created, and an overall engagement of 112 followers showed that the objective was successfully achieved, and it is a growing area for extensive research in the context of future prevention and treatment.
The Revolution of Education Accelerated as a Consequence of the Pandemic
Authors: Cantú Corona Alejandra , López Sotomayor Dulce María , Erana-Rojas Irma Elisa
Published: November 2021

Medical education has changed dramatically since its inception, from informal medical education without defined objectives or techniques to a formal medical education regulated by the government and academic groups. Now, a structured curriculum with well-defined goals and objectives, appropriate educational strategies, and the incorporation of digital tools will efficiently contribute to future health professionals facing their challenges in their practice. Surely the technological advancement that occurred due to the pandemic is here to stay. Although there are still challenges to be solved, the first steps are for them to be acknowledged and documented. This chapter's objective is to show how to structure an online theoretical course and its curriculum and discuss the implementation of hybrid models of education and virtual simulation in health programs.
Teaching Clinical Skills During Pandemic Times
Authors: Chaparro Maria Fernanda , Herrera José Alberto , Turrubiates Miriam Lizzeth , Olivares Olivares Silvia Lizett
Published: November 2021

Clinical simulation is a teaching strategy that replicates medical situations in controlled environments. The COVID-19 pandemic created disruptions for healthcare simulation centers. As a response, the Universidad Anáhuac designed online clinical simulation practices and assessments. The pre-intervention survey showed skeptical medical students (59.15%) to continue this learning format. The intervention included neurology, cardiology, and gynecology topics supported by five faculty members and staff. Instruments were examination checklists to evaluate the clinical competence based on a 100 score and the Debriefing Assessment for Simulation in Healthcare (DASH) with a 1 (extremely ineffective) to 7 (extremely effective) score. Students received individual training by Zoom, including simulation practices, debriefing, and assessment. Even though it seemed impossible to address clinical skills by distance, simulation practices continued with online resources. Collaborative participation between faculty, students, and staff facilitated learning during the COVID-19 conditions.
Project-Based Learning Application in Higher Education
Authors: Marinho João Eduardo Teixeira , Freitas Inês Rafaela Martins , Leão Isabelle Batista dos Santos , Pacheco Leonor Oliveira Carvalho Sousa , Gonçalves Margarida Pires , Castro Maria João Carvalho , Silva Pedro Duarte Marinho , Moreira Rafael José Sousa
Published: November 2021

Learning methodologies that are active and centred on the student are concepts that accentuate the learning process instead of the teaching process. In this way, the following chapter aims to present the application of project-based learning in higher education and the different impact it might have on the students, as well as the experience and perspective from the students' point of view on this kind of teaching approach. To be able to collect data, the authors used initially a qualitative approach to comprehend and understand the research subjects' perspectives and points of view, followed by the focus group method as a method for collecting qualitative data. Throughout the students' experience, the development of transversal competences is mentioned several times as a great aspect related to this kind of methodology. However, the need for effective management of conflicts between members and the mandatory integration of some subjects' contents are also mentioned as some less-positive aspects.
i9MASKS Project
Authors: Carvalho Violeta Meneses , Rodrigues Cristina S. , Lima Rui A. , Minas Graça , Teixeira Senhorinha F. C. F.
Published: November 2021

Engineering education is a challenging topic that has been deeply explored in order to provide better educational experiences to engineering students, and the learning by doing approach has been appraised. Amidst a global pandemic, an engineering summer program denominated i9Masks emerged and aimed to create transparent facial masks for preventing the virus spreading. This project had the participation of 21 students from different engineering areas, as well as professors and monitors whose guidance and commitment were of great importance for its success. Aiming to understand the importance of this engineering hands-on project for students' training, two inquiries were applied, being one for students and the other for professors and monitors/researchers. Students described this initiative as an amazing and innovative experience that they would like to repeat and considered useful for their careers. Regarding the impact perceived by the teaching staff, the results proved that they enjoyed participating in the i9MASKS project and sharing knowledge with students in a practical way.