Emotional intelligence as an instrument to control occupational stress and Burnout Syndrome
Authors: Olinda Antônia Gomes de , Silva Michelly Angelina Lazzari da , Lazzari Daniel da Silva Costa , Silva Marlene Simões e , Lago Pamela Nery do , Pereira Mariana Regina Pinto , Freitas Simone Aparecida de Souza , Martins Priscila de Oliveira , Silva Raquel Resende Cabral de Castro e , Freitas Flávia de Oliveira , Amorim Elmira Valéria Carvalho , Leite Aline Helen Alves de Oliveira Guimarães , Durães Karine Alkmim , Costa Karine Letícia de Araújo , Ferreira Dayana Cristina , Ferreira Maíra Amaral Silveira Gomes , Santos Luzia Maria dos , Santos Márcia Marques dos , Figueiredo Chaiene Cristina de , Sousa Iara Alves de , Carvalho Andreia Aparecida Martins de , Rodrigues Siomara Jesuina de Abreu , Borborema Tarcísio Silva , Prado Tamara Olímpio , Azeredo Daniela de Sousa , Nunes Tami Silva , Guimarães Rafaela Bezerra Gama , Oliveira Marília Prata , Sousa Adriana de Cristo , Fontes Camilla Greyce Santos Silva , Fontes Kelly Monte Santo , Fernandes Marcelo Dangllys Duarte , Matos Ilze Mariane Oliveira , Araújo Ana Paula Ferreira Marques de , Franzoi Kiwisunny Galvão , Golfetto Juliane Guerra , Silva Darlan dos Santos Damásio , Silva Anderson Fernandes da , Barboza Edmilson Escalante , Kanashiro Liane Medeiros , Costa Tatiana Alves , Oliveira Cristiani Mellendes , Andrade Maria Ivanilde de , Anaisse Samanntha Lara da Silva Torres , Silva Tatiana Lamounier , Campos Eliseu da Costa , Oliveira Alanna Drumond Terri , Gonçalves Paulene Simões , Soares Joana D’Arc Alves , Avelino Andrea Molina Lima , Bacelar Amanda Silva , Nogueira Cristiane Carla Correia , Rocha Letícia de Oliveira , Silva Fabiana Ribeiro , Ramalho Cristiane Marta 
Published: December 2022

Burnout Syndrome consists of a disease, also known as professional burnout syndrome, characterized by a process based on emotional exhaustion, depersonalization and low professional achievement, defined as a chronic psychological phenomenon that occurs in people whose work involves relationships of intense attention and common to people who need assistance and care. The objective was to demonstrate the importance of emotional intelligence as a means of preventing Burnout Syndrome. Methodologically, this is a bibliographical, descriptive and exploratory review of works published between 2015 and 2022, through consultations of scientific articles in the Virtual Health Library network, carried out between July and October 2022. It is possible to verify that we live in an immediatist era, which has been directly reflected in professional practice, mainly among people who occupy leadership positions, and may contribute to the compromise of the mental health of such professionals. It is essential for workers to reflect until what moment it is worth dedicating all their time to their professional life, in this sense, the need for a skill called self-management is latent, which can contribute significantly to improving the quality of life of workers. It was concluded that the main problems arising from mental exhaustion can cause irreversible harm to an individual's health, therefore, the appearance of the syndrome must be avoided from the first signs and symptoms; the most successful professionals are not necessarily those with the highest intelligence, but those with better emotional control, which means they have greater emotional intelligence. The ability of professional self-management is interpreted as breaking the alienation of work by emphasizing that overcoming the division of intellectual and manual labor is the basis for sustaining a society divided into classes and an oppressive structure.