bluuebunny/crossref_metadata_2025 huggingface dataset:
Identidade, aceitação e lutas em Bless me, Ultima de Rudolfo Anaya
Authors: Alves Junior Gilberto Zolotorevsky
Published: February 2021

O romance Bless me, Ultima de Rudolfo Anaya, um dos precursores da Literatura Chicana, traz os conflitos vividos pelos chicanos na sua luta por inclusão e identidade na sociedade norte-americana. Para entender tais lutas, precisamos primeiramente entender o panorama histórico e sociocultural no qual a obra esta inserida e identificar alguns fenômenos culturais e aspectos ideológicos envolvidos. Este estudo será embasado em pressupostos dos Estudos Culturais, levando em consideração fatores como aceitação social, busca por identidade, barreiras raciais e preconceito social. O trabalho também analisa alguns aspectos referentes à maneira na qual a Literatura Chicana está promovendo modificações e inclusões no cânone, na tradição literária, lançando um novo olhar sobre a tradição literária vigente. Anaya traz em sua obra um dos pontos cruciais para esse movimento de afirmação da literatura produzida por hifenados, identificando e pontuando alguns elementos que possam traçar o surgimento e o desenvolvimento de uma literatura própria aos chicanos e entender como a forma dos conflitos sociais se sedimenta na própria forma do romance. É essencial estudar a produção literária de grupos que ficaram por muito tempo à margem da literatura norte-americana, tratando de temas que envolvem outra perspectiva, confrontando a cultura de hegemonia branca e dominante, com uma estória sendo contada do ponto de vista do colonizador. Problematizar, tentar entender um pouco mais sobre as lutas, vitórias e derrotas traduzidas em literatura que os autores chicanos, em especial Rudolfo Anaya em sua obra Bless me, Ultima, trazem ao leitor.
A representação do "outro" em Native Son
Authors: Silva Ívens Matozo
Published: February 2021

Recentes estudos vêm demonstrando um crescente interesse sobre o espaço privilegiado da literatura no que tange à representação de vozes minoritárias e a problematização de conflitos relacionados à aceitação da diferença. Nessa perspectiva, destaque é dado ao romance Native son (1940), do escritor afro-americano Richard Wright, por apresentar, através do seu protagonista Bigger Thomas, as vicissitudes impostas à população negra em um contexto social marcado pela violência e a opressão. Assim, o presente trabalho visa desenvolver algumas considerações sobre a representação da experiência negra durante o período da segregação racial presente no romance, assim como procurar apontar as estratégias usadas para problematizar a identidade do seu protagonista. Foram selecionados e analisados fragmentos que evidenciassem o preconceito racial enfrentado pelo protagonista, assim como aspectos relacionados à sua identidade e diferença, visando relacioná-los com os subsídios de leitura selecionados. Para tanto, baseamo-nos nos estudos de Kathryn Woodward (2005), Stuart Hall (2006) e Eric Landowski (2012).
Representações da alteridade feminina em To room nineteen, de Doris Lessing
Authors: Neves Larissa Garay
Published: February 2021

A literatura, como arte que representa a experiência humana, por vezes, esteve engajada na busca da emancipação daqueles que a sociedade oprime. Recentemente, o tema da figura da mulher e de sua luta para viver em uma sociedade patriarcal vem ganhando destaque principalmente devido aos avanços do movimento feminista. Assim, muitas escritoras e escritores passaram a ter como tema a figura da mulher. Dessa forma, Doris Lessing vem recebendo atenção especial pelo modo como apresenta as suas personagens e suas lutas diárias por uma vida melhor. Nesse sentido, o presente artigo tem como objetivo traçar reflexões acerca da figura da mulher representada em um dos contos mais famosos da escritora: To room nineteen. Para tanto, tomaremos como base estudos de Simone de Beauvoir e de Eric Landowski.
Do medo do enfrentamento ao enfrentamento do medo: reações diante da polícia em Outros tempos, de Domingos Pellegrini
Authors: Silva Raquel Belisario da
Published: February 2021

No conto Outros tempos, Domingos Pellegrini mostra o funcionamento da liberdade de ação no Brasil em três momentos: 1950, 1970 e 2000. A diversidade de contexto entre as situações vividas nestes três tempos é retratada pelas atitudes de três gerações de homens de uma mesma família diante da abordagem da polícia no espaço da via pública. O registro literário revela uma memória de oprimido que se torna mais dolorosa e traumática quando comparada a uma memória de enfrentamento testemunhada pelo mesmo oprimido vinte anos antes. Ambas serão transmitidas através de relato oral a um terceiro sujeito, o qual utilizará este conhecimento como experiência adquirida para criar uma vivência transformadora em sua realidade atual. Entendendo a Literatura como um lugar em que é possível a representação de realidades divergentes ou complementares, este trabalho intentará debater brevemente, a partir da análise do conto citado, alguns aspectos relacionados aos conceitos de testemunho, experiência, memória, assujeitamento e ruptura das condições de produtividade do medo instauradas pela cultura e política vigentes em dado momento histórico.
Imagens da violência entre transgressões e tensões - Apresentação
Authors: Ourique João Luis Pereira , Umbach Rosani Úrsula Ketzer
Published: February 2021

O número 35 da Revista Eletrônica Literatura e Autoritarismo, referente ao primeiro semestre de 2020, apresenta uma articulação entre vários temas e questões relevantes que muitas vezes ficam em um segundo plano, mas que se somam para refletir e discutir a partir da produção literária. Com o título Imagens da violência entre transgressões e tensões, a presente edição amplia a perspectiva de imagem do seu caráter representativo para o tangível ao considerar as experiências com base na constante presença da violência.
A escrita como contraponto ao esquecimento: testemunho e memória traumática em Cova 312
Authors: Silva Janaína Buchweitz e , Fonseca Claudia Lorena Vouto da
Published: February 2021

O presente artigo parte da obra da jornalista e escritora Daniela Arbex, intitulado Cova 312, para tratar de questões como testemunho e memórias traumáticas oriundas da ditadura brasileira. Para tanto, utiliza-se de referencial teórico proposto por Agamben (2008) para debater a questão do testemunho, e de Benjamin (1996) e Gagnebin (2009) para discutir a escrita da história no tempo presente. Sendo o livro composto por dezenas de testemunhos de militantes que vivenciaram o período da ditadura, entende-se que também a autora opera enquanto uma testemunha da história do Brasil, ao dar escuta aos relatos traumáticos dos sobreviventes do período militar. Os testemunhos propiciam uma reflexão sobre passado e memória, em que questões como acesso à verdade e à justiça se entrelaçam às possibilidades do testemunho e à escrita da história no tempo presente.
Acontecimento discursivo em Mafalda: ecos da memória do ciclo de -azos
Authors: Martins Luciane Botelho
Published: February 2021

À luz da Análise de Discurso de filiação francesa, este artigo propõe reflexões sobre o papel da “memória” no “acontecimento discursivo” marcado no modo de dizer da protagonista de tirinhas argentinas – Mafalda. Assim, a partir da concepção de acontecimento discursivo como o “encontro de uma atualidade e uma memória” (PÊCHEUX, 2008, 17), empreendemos nosso gesto de leitura dividindo a pesquisa em três momentos: no primeiro descrevemos o acontecimento histórico Cordobazo, no segundo discutimos sobre a memória discursiva e o discurso fundador e no terceiro apresentamos nosso gesto de leitura a partir do corpus, formado pela tirinha publicada originalmente na edição da revista em que o acontecimento histórico é noticiado. Ao concluir a análise, observamos que o discurso político-irônico de Mafalda contribui na estabilização de sentidos produzidos pelo acontecimento discursivo na medida em que a memória une o processo linguístico (marcado no sufixo -azo) ao acontecimento histórico.
DIREITOS DE POVOS INDÍGENAS NO BRASIL: O “NÚCLEO ESSENCIAL DE DIREITOS” ENTRE DIVERSIDADE E INTEGRACIONISMO
Authors: Melo Milena Petters , Burckhart Thiago Rafael
Published: February 2021

Este trabalho objetiva analisar os direitos de povos indígenas no Brasil, focalizando a construção teórica de um núcleo essencial destes direitos no paradigma da diversidade cultural e o impacto da tese do marco temporal nesta estrutura normativa. A pesquisa bibliográfica e de documentos é complementada com inserções no estudo da jurisprudência. A perspectiva metodológica parte da teoria da constituição e da análise sociológica do direito em chave dialógica e crítica. A conclusão segue no sentido de afirmar que a tese do marco temporal, por envolver uma interpretação restritiva de diretos, aponta para a permanência de práticas integracionistas e coloca-se como um concreto impedimento à concretização do núcleo essencial de direitos de povos indígenas, ao reconhecimento material da diversidade cultural e à dinâmica intercultural do Estado Democrático de Direito.
PANORAMA DA REGULAÇÃO DA INTELIGÊNCIA ARTIFICIAL NO BRASIL: COM ÊNFASE NO PLS N. 5.051/2019
Authors: Parentoni Leonardo Netto , Valentini Rômulo Soares , Alves Tárik César Oliveira e
Published: February 2021

A inteligência artificial (ou simplesmente IA) é tema presente nos mais diversos ramos científicos e uma das matérias que melhor evidencia a relação entre as novas tecnologias e a necessidade de adequação da sociedade e, consequentemente, também dos sistemas jurídicos. Este estudo é um dos pioneiros no Brasil a tratar do atual panorama regulatório da matéria. Ao longo do texto são mencionadas as principais iniciativas regulatórias sobre IA no país, com ênfase e aprofundamento na análise de alguns dispositivos do Projeto de Lei do Senado n. 5.051/2019, o primeiro que se propôs a enfrentar o tema. O problema identificado é o descompasso entre esse projeto de lei e o atual funcionamento prático da tecnologia, bem como as deficiências técnicas constantes do projeto. O método utilizado foi o descritivo, com apoio na literatura jurídica de referência, nacional e estrangeira, acrescida da opinião dos autores, todos pesquisadores da área. Ao final, conclui-se que o PLS n. 5.051/2019 tem alguns méritos, mas peca por conter erros técnico-jurídicos e por estar em dissintonia com o modo como a IA funciona na prática.
Intuição e racionalidade: um estudo sobre a tomada de decisão estratégica em empresas de pequeno porte
Authors: Santos Marcos Rabelo , Dacorso Antônio Luiz Rocha
Published: February 2021

The literature about the process of decision making reflects the predominance of approaches based on unlimited rationality and bounded rationality, ie, rationality in one side and intuition in another. However, more recently a new perspective has emerged, according to which it is necessary integration between deliberate thinking, conscious, and instinctive, pointing to the existence of a continuum and not a dichotomy between the approaches. This paper aims to investigate which approach, rational or intuitive, the small business uses to make strategic decisions. For this we conducted a survey with 45 small business associated with Commercial and Business Association of Sergipe - ACESE. The results suggest the use of an integrated approach to decision making on the part of the companies surveyed and a slight tendency rational along the continuum between the approaches.
Copa para Quem? Objetivos da Resistência à Copa do Mundo de 2014
Authors: Yamim Amanda Pruski , Bossle Marília Bonzanini , Pojo Sabrina Da Rosa , Rossi Carlos Alberto Vargas
Published: February 2021

Consumer relations that permeate a sportive mega-event are large and should be considered from the consumption of the games, as well as any modification of contextual consumption directly or indirectly caused. In a large extent, it is known that the World Cup impacts international, national and local consumption, even reaching the public not adept to soccer. However, in recent years can be observed in the country a counter consumption chain. Considering that, this study aims to understand the central objectives related to resistance movements to the 2014 World Cup. To achieve the proposed objectives, this research is conducted with a qualitative approach through in-depth interviews and secondary data analysis. The importance of this study is related to the context in Brazil lived in 2014 and mainly in the host cities. We conclude that the resistance is towards power relations existing in the market and not to the World Cup event, which is no longer associated with the symbolic aspect of soccer and is seen as a precondition and opportunity for greater dialogue among consumer, company and government.
Processo de inovação: estudo de caso da adoção do sistema de produção de arroz orgânico vinculada ao NEMA
Authors: Antunes Graziela Mota , Dias Marcelo Fernandes Pacheco , Maehler Alisson Eduardo
Published: February 2021

The rice agribusiness in Rio Grande do Sul state is facing at least two major problems: the low price of the rice bag paid to the producer and the environmental impacts caused by the logic of productivity. These two issues are related to the discussion on the implementation of new technologies, as: the adoption organic agriculture. In this sense, evolutionary theory seeks to understand the process of technological change. Within this theoretical approach, the framework micro-meso-macro is highlighted. This one attempts to explain innovation as the result of a process involving a multilevel structure of rules, which evolves over time. In this context, the following research question is made: what are the rules of multilevel structures that are contributing to the adoption of organic production system associated with the Center for Environmental Education and Monitoring (NEMA)? The results have highlighted the importance of including “NGOs” and research firms as actors “structuring”; the “government” as the creator of “specific demands”; as well as to analyze the “natural resources” like possible “barriers” to the adoption of organic rice production system. Regarding the dynamics of the rules, the results give a first indication of the evolution of these over the adoption of new systems of production process.
Governança corporativa e desempenho das empresas diante da crise econômica global de 2008: uma análise de dados em painel
Authors: Maranho Flávia Schwartz , Fonseca Marcos Wagner da , Frega José Roberto
Published: February 2021

The recent literature on corporate governance (CG) suggests that in addition to the micro and macroeconomic causes for the crisis, serious flaws in the structures of public and private governance contributed to the worsening of the global economic crisis of 2008. Given this scenario, the present research sought to advance in the understanding of the relationship between CG, performance and recessions. The objective was to verify the influence of the quality of the CG in the performance of Brazilian companies listed on Bovespa BMF in the context of the global economic crisis of 2008. The indicators of performance and corporate governance defined by the theoretical basis were calculated, the behavior of the variables suffered an exploratory analysis from descriptive statistics and an econometric data panel model was used to test the hypothesis. As a main result, this research found that the performance measured by return on assets (ROA) is explained by the quality of corporate governance. The relationship proved to be statistically significant and negative. Was registered a gradual growth of the quality of corporate governance. The behavior of the performance variable, between January 2004 and December 2012, demonstrates clearly the collapse caused in the results of companies with the outbreak of the global economic crisis in 2008. There is evidence that the results at the end of the period of the survey remained distant from the levels observed prior to the crisis. The relationship between the quality of corporate governance in the pre-crisis period and performance proved to be statistically significant and positive.
Avaliação da localização do centro de distribuição da empresa AES Sul distribuidora gaúcha de energia em relação aos depósitos regionais
Authors: Rosa Iriane , Abreu Ivonisa , Pedrozo Ivonete
Published: February 2021

Companies that provide services basic as distribution of energy electric should keep the continuity of services independent of situation because they are necessary to provide the terms minimal for the life in society. The intention this study is create an analysis on the location of distribution center of materials of concessionaire AES Sul Distribuidora Gaúcha de Energia, today located in city of Esteio, Rio Grande do Sul. Was evaluated what the place, within of his field of concession, can attend the deposits regional with higher quality. This review becomes necessary, because the delay for the delivery the materials used in its units regional back  delays in recovery of network of distribution of energy electric or lag in attendance of new installation both residential as industrial. For this review are related them variables of consumption and time of attend through of methodologies of center of gravity and of units of emergencies. After the enforcement of methodology proved that the region central of his area of concession is the region more adequate for de mounting of his units of distribution of materials.
Fatores geradores de competitividade na manufatura: uma relação entre práticas e resultados
Authors: Piana Janaina , Erdmann Rolf Hermann
Published: February 2021

The current context and rapid change a lot of possibilities of decisions organizational environment becomes more complex. The global dimension of competition requires that companies will be administeredunder a new perspective that relations between the different areas of the organization. To this end, it is necessary to observe which are competitive surrounding priorities on the areas and leading the Organization to achieve higher levels of competitiveness. This work, through a vast documentary research in books, journals and Annals, installed a waiver in respect of the main priorities competitive. The consolidated results in 100 (one hundred and thirteen) items generators of competitiveness. These were classified into 14 (fourteen) groups: Lean Production, Benchmarking, Customer Relations, Technology, Integration, Eco Responsibility, Information, Flexibility, Cost, Quality, Innovation, Reliability, Training and Speed. Still, examined the interrelation between them through a vision of practices and outcomes. From this conclusion future objective studies for the use of these items or factors in the development of an organizational diagnostic tool that takes into account the complex relations of a production system.
A gestão ambiental nos cursos de administração: uma análise da perspectiva dos professores
Authors: Oliveira Leonel Gois Lima , Oliveira Davi Montefusco de , Costa Francisco José da
Published: February 2021

This objective of this study was to evaluate the importance attributed by Management administration faculty to the area of Environmental management, and also to analyze the future intentions of these professionals regarding this area. Data from a total 41 professors of different institutions from the city of Fortaleza were collected by using a structured questionnaire. These data were analyzed by means of descriptive statistics (average, standard deviations, and frequencies). The results indicated mainly that: (1) the professors evaluate that the environmental management is an area of great relevance for the Administration courses, and that there is has a moderate necessity of this area in the courses; (2) on the other hand, and although the great relevance attributed to the area, the professors intentions of involvement with the area was of low level. The results bring consistent information for professors, managers of institutions, and authors of instructional materials, and can contribute for a better execution their educational activities.
Empreendedorismo feminino: características e perfil de gestão em pequenas e médias empresas
Authors: Martins Cibele Barsalini , Crnkovic Luciana Helena , Pizzinatto Nadia Kassouf , Maccari Emerson Antonio
Published: February 2021

The growing participation of women in the entrepreneurship area enables envision a future in which both genders will act in this area in a equilibrium state. The realization of this possibility, considering the Brazilian economy scenario for the coming years, represents more than a particularly optimistic view, but a necessary event in the view of the growth requirement in the Brazilian economy. In this article have beentwofold: firstly, to know the entrepreneur's personal characteristics related to their origin, educational history, professional experience and personal life and secondly, the identification of parameters that describes the role of entrepreneurship women in small and medium enterprises. The working method was based on an exploratorydescriptive approach and multi-case studies and data analysis used the Big Five Personality Model methodology.During the research it became evident that the obstacles are many and seemingly insoluble. However, all the entrepreneurs interviewed showed a mark in common: determination to pursue goals, achieving goals and overcoming difficulties, but it is undeniable that the private life of the entrepreneurs was affected differently.
Temas emergentes em gestão de pessoas: uma análise da produção acadêmica
Authors: Barreto Leilianne Michelle Trindade da Silva , Silva Maira Patricia da , Fischer André Luiz , Albuquerque Lindolfo Galvão de , Amorim Wilson Aparecido Costa de
Published: February 2021

This study shows outcomes from a research about national and international academic production about eight emergent human resource themes: strategic human resource management, diversity management, talent management, international human resource management, organizational learning, social responsibility, generation management, and kinds of flexible job. This group of themes were defined by a previous bibliography revision. This revision included studies and researches published at the last five years about human resource trends at important journals and events. The outcomes were combined with specialist opinions. The analysis identified that international human resource management, strategic human resource management, organizational learning, diversity management were the most common themes. The study also identified that under the methological point of view, the bigger part of the researches were exploratory; the most common methological studies profile were theoretical and empirical and the quantitative approach was predominant.
Fatores influenciadores da intenção de doar sangue: proposição de um modelo exploratório
Authors: Pereira Jefferson Rodrigues , Sousa Caissa Veloso e , Matos Eliane Bragança de , Lara José Edson , Rufín Carlos
Published: February 2021

Purpose – Identify the main factors that significantly influence individuals living in the metropolitan region of Belo Horizonte / MG to donate blood.Design/methodology/approach – Methodologically, it was decided to develop a quantitative research, developed in the light of structural equation modeling, allowing the development of an exploratory behavioral model about the intention to donate blood.Findings – As main results, it was identified that the 'attitude towards screening' contributes significantly to the 'perception of safety' that the individual has about the process of blood donation.Research limitations/implications – Difficulty of access to the main hemotherapy center in the state, Minas Gerais Blood Bank Foundation (HEMOMINAS), a fact that prevented access to up-to-date data on the region's blood donation scenario.Practical implications – The indicators that are directly related to the practice of blood donation obtained statistically significant mean differences between the group of individuals who already donated blood and those who never donated, the former being more sensitive to calls for donation.Originality/value – There is a deepening of the knowledge of the variables that influence the individual who voluntarily performs an act such as blood donation. In this sense, this study provides inputs for the development of more assertive, efficient and effective blood donation public policies, contributing to the recovery of blood banks and raising the rate of donors in the country.
Satisfação e compra por impulso no comportamento de moradores e turistas em lojas com alta densidade humana: a moderação da percepção de crowding
Authors: Santos Gabriela Martins dos , Ferreira Marlette Cassia Oliveira , Bizarrias Flavio Santino , Brandão Marcelo Moll
Published: February 2021

This study analyses the moderator influence of the crowding perception about relations between the utilitarian or hedonic value perception, impulsive buying and the satisfaction customer locals and tourists in the retail context of tourist city. The choice of this scenario was motivated by the lack of research evaluating the buying relations when the high people’s density is observed in environments that crowding consumers accustomed or not to human density. The work contributes to the advancement of studies on crowding to analyze the phenomenon in tourism environment by assessing the influence of context and to consumer habit in to their reactions you human density. It was realized survey with residents and tourists. Dates were analyzed using structural equation modeling multigroup. In general, it was concluded that the tourists don’t suffer from the crowding in significantly store environment, unlike the residents who show discomfort with this phenomenon.
Work context in the automotive industry and damage to workers health
Authors: Bruning Camila , De Faria José Henrique , Marques Junior Karlo
Published: February 2021

This paper analyzes the relationship between (i) worker’s perception about their working context and (ii) the physical, social and psychological damage that they perceive having from working in this context. Data were collected in the production line of three factories of an automotive company situated in the metropolitan region of Curitiba/Brazil. The theoretical basis for the analysis is the Psychodynamics of Work (DEJOURS, 1993), through which the dynamics of suffering and illness of workers inserted in this context is analyzed. We conducted a descriptive case study with primary data collection by applying the Inventory of Work and Illness Risk – ITRA (MENDES, 2007). The relationship between physical and psychosocial damage and the perception of workers in relation to their work environment were evaluated by a Tobit regression model. The results suggest that: a worsening in the workers rating of the working conditions leads to a higher incidence of illnesses. The results also suggest that variables such as “freedom of expression”, “experiences of pleasure”, “experiences of suffering” and “perception of recognition” are important to explain incidence of disease symptoms.
Criptomoedas e finanças: relação entre o retorno do Bitcoin e das principais moedas digitais
Authors: Silva William Aparecido Maciel da , Martins Nicolle Caroline Brasil , Miranda Ingrid De Andrade , Penha Roberto Silva da , Reina Donizete
Published: February 2021

Bitcoin is a subject that has been attracted attention to the media and, in an incipient way, the academy, because of the value of trading in brokerage houses and exchanges around the world. Fact is that, from its user today, the Bitcoin has had an exponential growth, considered moreover as a bubble. Given this and other points, it is necessary to understand an interaction of Bitcoin with cryptocurrencies, as part of an alternative investment scenario. Therefore, the objective of this work was to verify if the return of Bitcoin and the main coders were correlated or behaved in a dispersed way between the years 2016 and 2017. By means of regression analysis, we searched for an association. The results pointed out as main cryptocurrencies in the market value, but an association of returns linked to Bitcoin. Given the lack of research such as the cryptocurrencies due to a recent series, the perspective of research such as discussions of the theoretical referential, the possibility that studies may have the same influence on cryptocurrencies.
Comprometimento calculativo e retaliação: visão integrada dos conceitos em uma organização pública
Authors: Maia Letícia Gomes , Bastos Antonio Virgilio Bittencourt
Published: February 2021

This article aims to contribute to the revision of the multidimensionality of the concept of commitment and the development of relevant research on the subject of misbehavior in the workplace, through the discussion on the basis of calculative commitment and its relation to behavior of negligence as a reaction to a state of dissatisfaction. The research was quantitative and the prospect was held in a public organization with offices in ten cities of Brazil. The sampling was random and stratified proportional by area of operation and resulted in 519 respondents. The instruments were: Awareness and trial of Organizational Retaliation Scale and Calculative Organizational Commitment Scale. The results show that employees of this organization have a low level of calculative commitment and low perception of retaliation, which indicates a positive relationship between the two constructs. These results corroborate other studies that show positive correlations between the calculative base and undesirable behaviors, the opposite way to other bases of multidimensional commitment - affectiveand normative - and thus confirm the suggestion of withdrawal of calculative basis  this concept, and treatment separately as organizational entrenchment.
Fidelização de consumidoras no varejo de roupas e calçados femininos a partir da satisfação com atributos qualitativos
Authors: Alves Lilian , Moyano Carlos Alberto Mello , Angnes Derli Luís
Published: February 2021

Purpose: There are few studies about satisfaction with qualitative attributes and their factors which women look for when shopping for clothes and female shoes in the Brazilian retail market, and that is the main objective of this study, which consists in identifying the qualitative attributes that promote the service quality factors perceived by consumers in the retail market of women’s clothing and shoes in order to obtain a higher satisfaction and fidelity for this segment.Design: The methodology used was subdivided into two stages: an exploratory qualitative stage and another stage using a descriptive qualitative research with 240 female consumers in the retail market of clothes and shoes.Findings: The results of this study show a positive correlation between satisfaction and the intention of repurchasing. Four main factors were identified using a Factorial Analysis: Attending, products, service and infrastructure.Research limitations: Study was limited to women in clothing and shoes retail in only one city.Practical implications: Based on the results it was possible to establish a competitive position of the retail sector for the target market and strategy actions for improvement and to increase loyalty among the female consumers to the stores.Social implications: Reduction of consumer dissatisfaction in the retail of women's clothing and shoes.Originality/value: Academic contributions to broaden the understanding of women’s shopping behavior in the retail market of shoes and clothes based on the identification of important attributes and factors for service quality.
A difusão da inovação no contexto da adoção do processo judicial eletrônico – PJE
Authors: Neves Jomar Nascimento , Arruda Filho Emílio José Montero
Published: February 2021

This article analyzes a case study of technological innovation with the use of the Electronic Judicial Process - EJP, occurred in the 8th Regional Labor Court, in the 8th Brazilian Judicial District, in Belém, capital of the state of Pará (PA). The research adopted a qualitative and exploratory approach, carrying out interviews with users and actors who maintain the innovation process. The conclusions reflect, evaluate and describe the path of acceptance, adoption, and diffusion of the Electronic Judicial Process, following the stages developed by Roger’s theory regarding the process of innovation’s diffusion and adoption. The study identified that users are loyal to the EJP and they do not show any intention of replacing it, for example, with the tool that was in place before the EJP use. In addition, the study reveals the perception of the importance and superiority of the platform, adding more value to the innovative process, even observing that there were difficulties at the beginning of the adoption. The research showed that users perceived a reduction in the working time, which contributed for each individual become a potential actor in the process of adoption and diffusion of the innovation proposed within the Labor Court of Belém.
Valores organizacionais dos gestores rurais em sistema cooperativista
Authors: Teston Sayonara De Fátima , Zawadzki Patrick , Verdinelli Miguel Angel
Published: February 2021

Purpose: The values can be different according to the sociodemographic profile and motivate rural managers' behavior. The study aims to survey and compare organizational values with rural property managers' demographic data in this context.Design/methodology/approach: This is a census of rural soy properties in a cooperative system in the western region of Santa Catarina. For the survey, the study had self-completed questionnaires on values and demographic data. The results were analyzed using descriptive statistics and group comparison tests.Findings: Through the statistical analysis, it was possible to verify significant organizational values differences compared with different age and education groups.Originality/value: The study has mainly an empirical contribution, as the diagnosis made can improve the understanding of the behavior of managers, among them, about the decision-making process and guide people management policies both in the cooperative and rural property.
Financial slack as driver of brazilian firms’ growth
Authors: Rezende José Francisco , Macedo David Gradvohl
Published: February 2021

Purpose – To determine the influence of the financial availabilities, as a component of organizational slack, on firms’ growth. Researchers’ discussions concerning organizational slack reveal instances of heterogeneity and divergence in literature on both from theoretical and empirical perspectives.Design/methodology/approach – We developed an embracing theoretical framework drew on confirmatory factor analysis and structural equation modeling techniques, we refined and tested indicators for financial slack. We restored just financial availabilities data about Brazilian corporations listed on the B3 market.Findings – We cannot confirm that all of the states of the financial slack affects organizational growth.Research limitations/implications – We make further research directions to deepen financial slack knowledge on corporate growth.Practical implications – For practitioners, we provide new methodological and indicator directions to scale slack and impact on organizational growth.Originality/value – Research and discussion on organizational choices about generating and taking advantage of slack are essential when considering risk, fund raising and liquidity positions to support organizational growth.
Un método para determinar competencias distintivas en pequeñas y medianas empresas?
Authors: Jardon Carlos Maria Fernandez , Martos María Susana
Published: February 2021

The sources of competitive advantage are firm characteristics that allow them to be in a better position than its competitors. Modern firm theories consider that these sources are internal and external factors of business. Entrepreneur combines these factors by the strategy to set their core competencies. This paper proposes a method for determining the formation of core competencies. We discuss the different techniques used and we propose an alternative based on principal components with direct oblimin rotation. We assess the implementation of this method to a particular case in SMEs.
A prática do Mentoring com jovens engenheiros - um estudo exploratório
Authors: Minello Italo Fernando , Ferreira Marcos Aurélio , Yonamine Reinaldo , Scherer Isabel Bohrer
Published: February 2021

The article presents the differences of some practices, such as mentoring, counseling and coaching, known as Developemental Relationship Programs, focused on mentoring and specificities. Based on results of a pilot phase with engineers recently graduated and others in the last year at Escola Politecnica USP. This research introduces the implementation process of the mentoring practice, reinforcing aspects of this process. The goal was to investigate the possibility in adopting classical assumptions on career orientation and counseling of those engineers, with support of senior professionals acting at diverse companies and enterprises. As a research method it was chosen the exploratory type, with data collected through two surveys, one driven to last year students and another to the recently graduated engineers. Based upon results analyses observed the need to, in spite of the experience of the mentors, a previous preparation of participants. The discussions, are in general, centered in the transition from university to work market; mentees' feedback need and sky rocket career; engineers have modeling skills, rational abstraction, but not even able to context reading, among other. Related to characteristics higher considered by mentees regarding mentors are interest in advise, knowledge and professional experience; regarding career choice are satisfaction and vocation. The topics to be developedin following phases are career trajectory options, decision make process and motivation. Based on the conclusions, recommendations were made, granting sequence of the project.
O processo de formulação e implementação de planejamento estratégico em instituições do setor público
Authors: Silva Flávia De Araújo , Gonçalves Carlos Alberto
Published: February 2021

This paper aim to discuss some models for formulation and processing of the strategic planning vis-à-vis to support management of main deliberate strategies in public institutions. We researched bibliographies of theories about practices and processes of strategy formation until the development of the document to be followed as "Strategic Plan". The units of analysis are the Audit Courts of the States and Municipalities of Brazil. It was adopted combined methods of literature review, consultations to the strategic plans of some public institutions, qualitative and quantitative research through interviews and survey. Within public institutions it was identified the favorite models used for the formulation and implementation of organizational strategic plan namely: Grumbach Method, Balanced Scorecard (BSC) and Management by Policy. The research results indicate the existence of strong team's beliefs in the effectiveness of the "strategic planning" as a regular practice in a way that provide better overall strategic alignment. It was concluded also that the institutions researched are still in a step of acquiring apprenticeship for this instrumentalization, mainly in respect to put into action the planned actions.
Determinants of leverage and regulation: an analysis in dental health plan operators
Authors: Avelar Ewerton Alex , Souza Antônio Artur de , Amaral Hudson Fernandes , Orefici Jacqueline Braga Paiva , Cailleau Romain
Published: February 2021

Purpose – This paper examines the determinants of debt levels of Brazilian dental health plan operators (OPS) under the National Supplementary Health Agency (ANS) regulation.Design/methodology/approach – It is an empirical article based on quantitative and causal research. The sample consisted of data from 2010 to 2018 available on the ANS website. The techniques of content analysis, descriptive statistics and panel regression were used for data analysis.Findings – We found that several variables related to the ANS regulation influence dental OPS debt levels. Furthermore, there are also several similarities between the two categories under analysis: dental cooperatives and group dentistry, despite the differences in the legal nature of such organizations.Research limitations/implications – The present study suffers from some limitations: (a) the sample investigated is restricted to OPS public data; and (b) regulation variables are limited due to the data available for calculation, despite our efforts to show otherwise.Originality/value – The present research offers a range of contributions to the literature on dental operators’ capital structure. Firstly, it emphasized the impact of regulation in dental operators’ financial decisions in Brazil. Moreover, it confirmed the important role of companies’ determinant variables of capital structure in explaining OPS debt levels. Lastly, the study introduced regulatory variables as determinants of OPS debt ratios.
Embalagens de vidro pós-consumo no sistema de coleta seletiva: o caso da cidade de Londrina
Authors: Aligleri Lilian , Aligleri Luiz Antonio , Gois Gabriela Lino
Published: February 2021

Purpose:  This article presentes the results of an in-depth and contextualized study on the problems in the commercialization of glass containers sent to the selective collection system of the city of Londrina-PR, Brazil.Design: The methodological strategy was the triangulation of sources of evidence desiring to understand the situational characteristics, as well as the operational and environmental challenges faced by the local actors involved, especially the cooperatives. Quantitative and qualitative study case using primary and secondary data collection from multistakeholders.Findings: The data collected here allow us to conclude that vitreous materials have demonstrated difficult commercialization processes and are among those materials that are economically less interesting for cooperatives, intensifying the high social fragility of cooperates.Practical implications: The search for solutions to environmental and economic problems caused by the high generation of municipal solid waste in Brazil still have strong deficiencies in methodologies and technologies. Social implications:  How the reverse logistics of vitreous packaging is operationalized has increased public financing with this type of material, since the sales price obtained by waste pickers does not corroborate the economic support of cooperative enterprises.Originality/value: This study allows to advance in the explanation and description of the way of structuring the reverse chain of vitreous packaging, especially in medium-sized municipalities in the inland.Keywords: post-consumption; packaging; glass; recycling; selective collection
Ranking product systems based on uncertain life cycle sustainability assessment: a stochastic multiple criteria decision analysis approach
Authors: Carmo Breno Barros Telles do , Margni Manuele , Baptiste Pierre
Published: February 2021

Purpose – Life cycle sustainability assessment (LCSA) provides useful and comprehensive information on product system performance. However, it poses several challenges for decision-making process due to (i) multidimensional indicators, (ii) conflicting objectives and (iii) uncertainty associated with the performance assessment. This research proposes an approach able to account uncertain life cycle sustainability performances through multiple criteria decision analysis (MCDA) process to support decision-making.Design/methodology/approach – Our method is structured in three phases: i) assessing the uncertainty of LCSA performances, ii) propagating LCSA uncertainty into MCDA methods and iii) interpreting the stochastic results. The approach is applied on an illustrative case study, ranking four alternatives to biodiesel supply.Findings –The recommendation generated by this approach provides an information about the confidence the decision maker can have in a given result (ranking of solutions) under the form of a probability, providing a better knowledge of the risk (in this case due to the uncertainty of the preferred solution). As such, stochastic results, if appropriately interpreted, provide a measure of the robustness of the rankings generated by MCDA methods, overcoming the limitation of the overconfidence of deterministic rankings.Originality/value – The fundamental contributions of this paper are to (i) integrate LCSA uncertainty into decision-making processes through MCDA approach; (ii) provide a sensitivity analysis about the MCDA method choice, (iii) support decision-makers’ preference choices through a transparent elicitation process and (iv) provide a practical decision-making platform that accounts simultaneously uncertain LCSA performances with stakeholders’ value judgments.
Hedges and safe havens: An examination of stocks, gold and silver in Latin America’s stock market
Authors: Dias Rui , Carvalho Luísa Cagica
Published: February 2021

Purpose - This essay aims to analyze whether gold (Gold Bullion: Zurich) and silver (Silver Paris Spot E/KG) will be a safe haven for diversifying portfolios in Latin America's stock markets.Design/methodology/approach  - The analyzed data are the price indexes of the stock markets of Argentina (SP Merval), Brazil (Ibovespa), Chile (SP/CLX IGPA), Peru (SP/BVL General IGBL), Mexico (IPC), USA (Dow Jones), gold (Gold Bullion: Zurich), and silver (Silver Paris Spot E/KG), from December 31, 2019 to September 2, 2020. To answer the research question we used Gregory and Hansen’s methodology (1996), and the VAR Granger causality/block exogeneity Wald tests model.Findings - The results indicate that the markets have very significant integrations and causalities, that is, gold and silver do not function as safe havens for the diversification of portfolios in Latin American stock markets.Research limitations/implications - While the present investigation used general indices, in future studies sectoral indices can be used, as well as intraday data to have more robust evidence regarding the diversification of portfolios in these regional markets.Originality/value - This investigation differs from previous studies because it focuses on the rebalancing of portfolios through the estimation of integration models and shocks between gold and silver and the Latin American markets. This differs from the previous ones, which analyzed the average dependencies between gold and financial market movements, and between gold and currency depreciation.
Impacto do capital social no processo de formação e evolução da Associação de Universidades do Grupo de Montevidéu (AUGM)
Authors: Dal Piva Moreira Larissa Cristina , Gonçalves Sandro Aparecido
Published: February 2021

This paper brings the process of formation and evolution of an international network organization, the  Association of Universities Grupo Montevideo (AUGM), from the perspective of social capital. The importance of this study is justified both by the rarity in the Latin American context and by the fact that analyses the organizational performance from a sociological perspective of capital. Under an interpretive epistemological concept, it was developed a qualitative approach with case study method and techniques of focused interviews and analysis of social networks with UCINET software. It was observed that, through the network interaction, it could be established standards and expectations for the development of activities, with interpretations and information shared by appropriate canals. Thus, due to a set of intangible assets developed based on interpersonal relationships maintained in the organizational network, the AUGM was institutionalized at universities members and in the international environment.