bluuebunny/crossref_metadata_2025 huggingface dataset:
Does transactional leadership count for team innovativeness?
Authors: Liu Jun , Liu Xiaoyu , Zeng Xianju
Published: June 2011

Purpose

Drawing on the contingency perspective of leadership, the purpose of this paper is to examine the relation between transactional leadership and team innovativeness by focusing on the moderating role of emotional labor and the mediating role of team efficacy. The authors propose and empirically test the hypothesis that the relation between transactional leadership and team innovativeness is negative when the level of emotional labor is high whereas the relation is positive when the level of emotional labor is low. The authors further examine the process mechanism of this interactive effect by testing the mediating role of team efficacy.

Design/methodology/approach

In total, 90 Chinese work teams, comprising 462 members and 90 team leaders, were surveyed. Hierarchical regression analyses were performed and moderated causal steps approach applied to test the authors' mediated moderation model.

Findings

As predicted, transactional leadership was negatively associated with team innovativeness when emotional labor was high whereas the association was positive when emotional labor was low. Team efficacy mediated the interactive effects of transactional leadership and emotional labor on team innovativeness.

Research limitations/implications

The paper contributes to the contingency perspective on transactional leadership and team innovativeness by identifying emotional labor as an important moderator and team efficacy as a critical mediator, yet methodological limitations do exist in the study. Although data were collected from multiple sources to avoid common method variance, the design was cross‐sectional, which limits the authors' ability to make robust inferences of causality.

Originality/value

By examining both the moderating and mediating effects, the paper contributes to uncovering the black box in which transactional leadership exerts an influence on team innovativeness.
Bottom‐up learning, organizational formalization, and ambidextrous innovation
Authors: Wei Zelong , Yi Yaqun , Yuan Changhong
Published: June 2011

Purpose

The purpose of this paper is to address the conflicting views on the role of bottom‐up learning; this research combines the information‐processing and organizational inertia views to explore how bottom‐up learning affects both exploratory and exploitative innovations and if the effects are contingent on organizational formalization.

Design/methodology/approach

Data for this study are obtained through an interview survey instrument from 213 firms. The questionnaire is adopted from several previous studies on organizational learning, structure and innovation with minor translation adjust. A pilot test was conducted and necessary modifications were made to the questionnaire. Tests show that the sampling validity is not biased by non‐response bias and the measure reliability and validity are acceptable. Furthermore, Harman one‐factor and CFA tests show that the results should not be biased by common method bias. The multicollinearity is also tested and controlled during regression analysis.

Findings

The findings show that bottom‐up learning has accelerated positive effect on exploitative innovation while having an inverted U‐shaped effect on explorative innovation. Furthermore, the organizational formalization strengthens the positive effect of bottom‐up learning on exploitative innovation and the U‐shaped effect on exploratory innovation.

Originality/value

The paper contributes to organizational inertia and information‐processing theories by providing a complete picture on how firms built exploitative and exploratory innovations through bottom‐up learning aligned with appropriate organizational structure.
Retail reverse logistics: a call and grounding framework for research
Authors: Bernon Michael , Rossi Silvia , Cullen John
Published: June 2011

Purpose

From a synthesis of empirical findings and literature, the aim of this paper is to present a conceptual framework for managing retail reverse logistics operations. The framework is designed to assist both practitioners and academics in better understanding the key management aspects involved. The paper also identifies some future research directions that are derived from this conceptual framework.

Design/methodology/approach

The study was exploratory and motivated by a grounded theory approach aimed at providing a conceptual framework for managing retail reverse logistics.

Findings

Retail reverse logistics operations are multi‐faceted and need to be managed as an integrated supply chain activity. Three overarching management dimensions are proposed; operational performance, organisational integration and management reporting and control.

Research limitations/implications

This is an inductive piece of research and it is important to recognise that only analytical generalisation is claimed rather than any statistical generalisation. Also, the study was undertaken in the context of the UK retail sector and therefore further comparative work could be undertaken in different international contexts.

Practical implications

The adoption of the framework will have impact on practitioners by assisting them in reducing the volumes of products being returned, lower their reverse logistics operational costs and increase their product asset recovery values.

Originality/value

Although there is a growing body of literature relating to retail reverse logistics it is fragmented by multiple perspectives. There is little in terms of frameworks that embody the management aspects involved. Having reviewed the literature the authors' empirical results show that, in some areas, practice leads theory and therefore the findings will add to academic discourse.
Web site classification on information and entertainment profiles
Authors: Shukla Asmita , Sharma Narendra K. , Swami Sanjeev
Published: June 2011

Purpose

Web sites are the first point of interaction in the virtual environment and information and entertainment aspects are the most important tenets of web sites. Thus, it becomes important to know how much information and entertainment is required, is adequate and appropriate for a web site. The purpose of this paper is to classify 43 web sites into information and entertainment profiles.

Design/methodology/approach

The sites were selected from two Indian rating web sites and engineering students. From the pool of the selected web sites, the present study classified 43 web sites on information and entertainment profiles. The web site profile comprised informativeness, organisation of information elements, entertainment properties and organisation of entertainment elements. The classification was done by three independent judges.

Findings

The results revealed that out of 43 web sites, eight were high on both information and entertainment profiles, 15 were high on information and low on entertainment profiles, six were low on information and high on entertainment profiles and 14 were low on both information and entertainment profiles.

Practical implications

Marketers may take cues from the classified web sites and design their web sites to ensure that the web site content meets their goals and satisfies the users while filtering out the content which is irrelevant to their business and incorporate what is essential.

Originality/value

This study provides guidelines regarding the information and/or entertainment aspects which should be stronger in information and/or entertainment‐oriented web sites to attract users. The present study targets the marketers who should prioritise web site features depending upon the needs of their target group.
Measuring organizational renewal capability: case training service business
Authors: Junell Jaana , Ståhle Pirjo
Published: June 2011

Purpose

The purpose of this paper is to provide a quantitative measure for organizational renewal capability which would enable inter‐firm comparison and external communication. To make the tool more concrete for the reader, a case organization with the measurement results and conclusions is described.

Design/methodology/approach

A method of how renewal capability can be shown on an organizational level and measurement is demonstrated. The approach is based on systems thinking, but it also has boundary surfaces with the knowledge‐based theory of the firm, dynamic capability approach, and intellectual capital (IC) research. A tool for analyzing and measuring organizational renewal, called KM‐factor®, and the theoretical model behind it, is presented.

Findings

The preliminary analysis indicates that the indexes of KM‐factor®correlate strongly with the future financial success of the company. Thus, the results refer to the fact that companies with (system based and strategy connected) renewal capability have more competitive advantage than others. It is crucial for the organization to understand the required change direction in renewal capability to achieve sustainable competitive advantage.

Originality/value

The topic of renewal has been increasingly dealt with by the research traditions of IC, knowledge management and strategic management. However, even if several relatively consolidated theories about the composition of IC or competitiveness have been presented – renewal being one of the components – the operational and measurement perspectives of continuous renewal have mainly been neglected. This paper demonstrates a quantitative and practical implementation of organizational renewal capability measurement.
Channel power struggle between a manufacturer giant and a retailer giant in China
Authors: Chow Clement S.F. , Kaynak Erdener , Yang Cathy J.
Published: June 2011

Purpose

This paper aims to investigate the balance of power between a giant manufacturer in the air conditioners market (i.e. Gree) and a giant retailer in the home appliances market (anonymity preserved). Both companies are operating in the rapidly growing Chinese home appliances market. In order to access the balance of power, the paper studies their channel power conflicts and examine's which party is influenced, as a result of the inherent conflicts, to comply with the other party's marketing and channels of distribution policy.

Design/methodology/approach

This is an exploratory type of study which adopted a case research methodology. Since the focus was on channel power and power is a function of company strength, the biggest/strongest manufacturer of the air conditioner industry and the biggest/strongest retailer in the home appliances market were selected for the study. Primary data were collected through personal in‐depth interviews of senior sales and management personnel of both Gree and the giant retailer (fictitiously called Z‐retail).

Findings

The findings of the study suggest that the Chinese manufacturer possesses higher power over the Chinese retailer. While it cannot be denied that each of the giants is dependent on the other, the study results indicate that Z‐retail is more dependent on Gree than Gree is on Z‐retail. This lays out the groundwork to generate some tentative research propositions that are believed testable by future quantitative (conclusive) type of channels of distribution research.

Originality/value

Studies of how channel power and/or conflict affect the relationship between suppliers and retailers and their performance level are abundant, but studies of who possesses higher power over the other are few. The few studies of the past have been conducted in the context of the Western developed country markets. It appears that even fewer studies have been conducted in a market of an emerging economy like China. The current study attempts to investigate if the suppliers, or the retailers, in the Chinese market have a higher power over the others. It is discovered that the channel power traditionally held by the suppliers would still be retained mostly on the supplier side.
Do religious differences matter? An analysis in India
Authors: Gebert Diether , Boerner Sabine , Chatterjee Debrabata
Published: June 2011

Purpose

This paper aims to analyze the relationship between religious differences (i.e. religious diversity and tolerance diversity), on the one hand, and dysfunctional intergroup conflicts, on the other.

Design/methodology/approach

A quantitative research design is used, through which the paper examines 47 public schools in India.

Findings

Religious diversity, that is, the distribution of heterogeneous religious affiliations in an organization, is unrelated to dysfunctional intergroup conflicts. By contrast, tolerance diversity, that is, the heterogeneity of organizational members' beliefs regarding the question of how strictly religious commandments should be followed, is positively related to dysfunctional conflicts.

Research limitations/implications

The results of this study are limited to public organizations in the Indian context.

Practical implications

Since religious diversity is not connected to intergroup conflicts, fostering religious diversity in organizations could render the societal norm “unity in diversity” more authentic and attractive. This in turn would enhance the ability of different religions to cooperate in Indian organizations. In contrast with religious diversity, the heterogeneity of religious tolerance is significantly related to intergroup conflicts; a possible remedy could be the use of a transformational leadership style.

Originality/value

This study is the first to investigate both religious diversity and tolerance diversity in their effects on the emergence of intergroup conflicts, that is, apparent emotional tensions between organizational subgroups.
Migrant entrepreneurs and social capital: a revised perspective
Authors: Tolciu Andreia
Published: June 2011

Purpose

The purpose of this paper is to challenge the mainstream idea of “ethnically over‐socialised” migrant entrepreneurs, by embedding the concept of social capital in a framework based on economic incentives and bounded rationality. In line with previous studies which develop on the mixed embeddedness approach, this paper seeks to provide a counterbalance to models which overestimate the importance of cultural factors and ethnicity and neglect the role of economic incentives in individual behaviour.

Design/methodology/approach

The study relies on 58 semi‐structured interviews with Turkish entrepreneurs, both first and second generation, conducted in Hamburg between October 2008 and January 2009.

Findings

The results present a perspective in which migrant entrepreneurs are first and foremost economic actors, who predominantly understand their ethnic social capital as a strategic, economic resource for action. The study illustrates that the phenomenon of migrant entrepreneurship can be understood only when accounting for both the external (contextual) environment and the internal limitations (search and communications costs, available information) which migrant entrepreneurs face. Within the framework of a bounded rationality approach, entrepreneurial outcomes can be viewed as a matter of optimisation under constraints.

Originality/value

Until now, a rather limited amount of studies have inquired whether and to what extent the social capital of migrant entrepreneurs can be seen as a matter of economic choice, rather than as an ethnic occurrence. By examining intergenerational changes this paper reveals the dynamic character of migrant entrepreneurship and calls for a more diversified approach when analysing this phenomenon.
The etiology of top‐tier publications in management
Authors: Valle Matthew , Schultz Kaitlyn
Published: June 2011

Purpose

The purpose of this paper is to develop and test a comprehensive model of personal and institutional input variables, composed of elements describing status‐based antecedents, job/organizational context antecedents, and individual level antecedents, which may contribute to the production of significant (top‐tier) research outputs in the management discipline.

Design/methodology/approach

The development and empirical examination of this model were done with two main goals in mind. First, the nature and degree to which certain factors lead to the production of top‐tier research productivity in the management discipline were explored. Second, it is hoped that information about these relationships could then be used by institutions and individuals so that they could better understand what it takes to adequately prepare faculty members to achieve increased productivity or, alternatively, to decide whether the goal of top‐tier research production is consistent with individual and institutional resources. As such, the results of this investigation should have interesting and potentially important implications for both academic status attainment and career success.

Findings

Hierarchical moderated regression analyses of 440 faculty records revealed that the status of current affiliation of the faculty member, editorial board membership, faculty rank, and the availability of doctoral students were related to top‐tier research productivity.

Research limitations/implications

The findings from this study have important implications for the careers of management faculty at AACSB‐accredited business schools. Faculty at higher status institutions appear to enjoy a number of cumulative advantages due to increased social, human and cultural capital that support the production of top‐tier research. Additionally, faculty with doctoral student support and those with memberships on editorial boards seem to possess the resources and connections necessary to produce top‐tier research on a consistent basis. Future research should investigate institution‐specific inducements to research productivity (e.g. research support and remuneration) and the exact causal nature of the editorial board/productivity relationship.

Originality/value

Prior research has investigated status effects using broad categories as predictors, whereas this research uses interval values representing research‐based assessments of institution status rankings. Additionally, this research creates and tests a comprehensive causal model of research productivity antecedents.
Exploring the impact of sleep‐related impairments on the perceived general health and retention intent of an Emergency Medical Services (EMS) sample
Authors: Blau Gary
Published: June 2011

Purpose

Little research has been done in studying the impact of sleep‐related impairments on the perceived health and retention intent of Emergency Medical Service (EMS) workers. This paper aims to fill some of the gaps.

Design/methodology/approach

This study used a time‐lagged research design to test the impact of three sleep impairments measured in 2005, i.e. sleepiness, relationship difficulty due to sleepiness, and general activity difficulty due to sleepiness, on perceived general health measured in 2006 and 2007, and 2007 intent to leave the EMS profession. Background and work‐related variables, also measured in 2005, were controlled for. A total of 288 complete data EMS repeat‐respondents constituted the study sample across the three years. Although this was only a very small percentage of the total number of respondents, this sample was found to be demographically representative of the incomplete data respondents.

Findings

The three‐sleep impairment variable set had a collective significant additional impact for explaining both years of subsequent perceived health and retention intent, beyond the controlled‐for background and work‐related variable sets. The perceived general health variable set explained a small but unique amount of additional variance in retention intent beyond the controlled for background, work‐related and sleep impairment variable sets.

Originality/value

People's lives can depend on the quick and efficient reactions of EMS workers. There has been little prior research studying the impact of sleep impairments on health and retention outcomes using an EMS sample. The results seem promising enough to suggest continued study of the impact of sleep‐related impairments on work outcomes for EMS personnel, and other samples sharing common work stresses.
Manager support predicts turnover of professionals in India
Authors: Tymon Walter G. , Stumpf Stephen A. , Smith Richard R.
Published: June 2011

Purpose

The purpose of this paper is to examine how the support managers provide to employees affects the employees' sense of intrinsic reward, personal commitment, perceived career success, and retention.

Design/methodology/approach

A large‐scale employee survey wss conducted of 28 organizational entities in India involving 9,301 randomly identified employees yielding 4,811 respondents (54 percent response rate) supported by employee interviews following the survey.

Findings

Using a hypothesis‐driven, path analytic‐regression approach, the managerial support of employees had significant direct and indirect effects on perceived career success and retention one year later. Intrinsic rewards and personal commitment mediated these relationships.

Practical implications

Managers may play a much greater role in employee retention than the literature often suggests. Key manager practices include showing personal interest, holding career discussions, acknowledging employee contributions, using a system of empowerment, and celebrating milestones and successes. Employees can improve their perceived career success by balancing their long‐ and short‐term goals, improving their competence, and communicating openly with their managers. To reduce turnover, HR professionals can provide better manager support training, hold managers accountable for retention, enhance the career management and HR systems by developing more non‐monetary rewards, and learn from those that leave.

Originality/value

Manager practices in support of their employees were studied across a large and diverse set of national, international, and global firms operating in India. Findings highlight the importance of the managerial role in reducing turnover and enhancing perceptions of career success in a culture known for high power distance among managers and employees.
Residents' perception and attitudes towards tourism impacts
Authors: Gabriel Brida Juan , Osti Linda , Faccioli Michela
Published: June 2011

Purpose

The aim of this paper is to analyse how the impacts of tourism are perceived by a local population and which factors affect the relationship between impacts and perceptions' formation, with specific consideration of the framework in a mountain resort. For this purpose, the paper explores the existing literature on issues related to host perceptions and attitudes and involves a primary data collection in the mountain community of Folgaria in Northern Italy.

Design/methodology/approach

The number and quality of the questionnaires collected allowed a quantitative analysis of the hosts' perceptions and attitudes to be performed, and a cluster analysis has demonstrated the existence of different groups within which members have common features and similar perceptions and attitudes.

Findings

In general, this research work has revealed a recognition by the residents of the positive economic impacts of tourism. Also, the social and cultural impacts are recognized to be positive, but at a lower degree. In terms of the future tourism polices, the different groups identified in the cluster analysis exert different positions.

Originality/value

The paper presents the first study of residents' perceptions and attitudes applied to a small mountain community.
A comparative study of dates export supply chain performance: the case of Oman and Tunisia
Authors: Mbaga Msafiri , Suleiman Rashid Al‐Shabibi Mohammed , Boughanmi Houcine , Mohamed Zekri Slim
Published: June 2011

Purpose

The purpose of this paper is two‐fold. First, is to apply the benchmarking approach to the dates export supply chain (DESC) in Oman and Tunisia (taking Tunisia as a benchmark) to identify gaps in the organizational and operational structures of the DESC in the two countries. Second, is to utilize the information generated to put forward recommendations to improve Omani DESC.

Design/methodology/approach

Four benchmarking dimensions are developed, each dimension with a number of key performance indicators (KPIs). The KPIs are then used in the benchmarking exercise.

Findings

Results show that Tunisia is performing better than Oman in all the four dimensions.

Originality/value

The study enables the readers and the stakeholders to gain some valuable insights in the subject matter. A careful analysis of the findings should enable Oman policy makers and stakeholders to produce an industry action plan to correct the gaps and take the lead.
Aligning critical success factors to organizational design
Authors: Pal Rudrajeet , Torstensson Håkan
Published: June 2011

Purpose

Concurrent designing of products, processes and supply chains (three‐dimensional concurrent engineering (3‐DCE)) has proved to be beneficial in rendering holistic, market‐responsive architecture to organizations through linkages created by dynamic capability development and innovation. The purpose of this paper is to investigate the promises of 3‐DCE in synthesizing and sustaining critical success factors (CSFs) for organizations, and also to underpin the existing gap between its offerings in devising the CSFs and the “real solutions” essential in a dynamic system's perspective.

Design/methodology/approach

The paper adopts an intermediary approach combining both explanatory and exploratory researches. The conceptual framework of the paper is based on a matrix for organizational mapping of textile, clothing and fashion (TCF) firms prepared through content analysis. This is followed by an extensive semi‐structured survey. The selection of firms was based on contacting TEKO and Europages. Usable responses were obtained from 42 firms for detailed analysis, making the response rate around 15 percent.

Findings

The results were manifold. It showed that most of the key success factors are synthesized and sustained through 3‐DCE designing. The paper also highlights the necessity of incorporating intangible value propositions of culture, leadership and governance, knowledge, image and relationship into the 3‐DCE model to generate an “extended 3‐DCE” framework for mediating operational performance and hence organizational success. Such a model required in a dynamic environment is argued to show a fit to represent a design for resilience perspective, requiring further research.

Research limitations/implications

First, the selection of sample size of organizations was small and arguments regarding its representation of the Swedish TCF firms' population could be raised. So the claims and propositions of the paper cannot be widely generalized. Second, the responses to the survey were based on judgments of the company top management and could vary if intra‐organizational responses were considered.

Practical implications

The findings from the paper can be beneficial for organizations to understand the key areas in which to invest and how to invest their resources and time, as CSF identification is largely qualitative and can result in differing opinions in pinpointing them. It is thus recommended to synthesize or identify them from the 3‐DCE perspective.

Originality/value

The paper is original in realizing how 3‐DCE can be instrumental in devising CSFs in organizations and also what factors needs to be incorporated into its “extended” framework to match the requirements for organizations in a dynamic environment.
Recent advances in e‐service in the public sector: state‐of‐the‐art and future trends
Authors: Hassan H.S. , Shehab E. , Peppard J.
Published: June 2011

Purpose

This paper aims to thoroughly review the research literature concerning e‐service in the public sector (2000‐2009) for the purpose of summarising and synthesising the arguments and ideas of the main contributors to the development of e‐service research and explore the different perspectives. In addition, the paper attempts to identify the key characteristics of e‐service; and to gather conceptual perspectives on the nature, scope, and transformation to e‐service.

Design/methodology/approach

A classification of the relevant publications that are concerned with the theory and application of e‐service is presented together with potential future research areas.

Findings

Most of the literature has focused on the underlying perspectives of approaches to e‐service. It clearly acknowledges that contextual issues and factors influence e‐service. However, there is still no standard definition of the concept and vagueness about what exactly e‐service is, creating confusion and comparability issues, and making it difficult for researchers to build on each others' work. In addition, the key underlying theme throughout the literature is that e‐service in the public sector necessitates closer working relationships between government stakeholders.

Originality/value

By reviewing the relevant publications, the paper develops a clear articulation of the concept, nature, boundaries, components, and elements of e‐service which is significant in order to understand the e‐service research better and manage e‐service in the public sector. With a rapid growth in the volume of research output on the topic of e‐service, the paper considers different viewpoints, theories, and methods in e‐service research to date to draw conclusions about current status and possible future directions for e‐service in the public sector.
HR's global impact: building strategic differentiating capabilities
Authors: Scott‐Jackson William , Druck Scott , Mortimer Tony , Viney Jonathan
Published: June 2011

Purpose

The aim of this paper is to demonstrate how the HR function can make a significant contribution to the achievement of global strategy and sustainable competitive advantage through identifying, building and deploying differentiating strategic capabilities (DiSCs). The DiSC model has been developed by William Scott‐Jackson over the past 15 years as a practical and strategically valuable development of the “resource‐based view of the firm”.

Design/methodology/approach

The paper first considers the strategic implications of global trading and then describes the strategic importance of DiSCs and their criteria – particularly in sales. This is based on applied research and strategic HR consultancy with over 30 global organizations over the past 15 years. Using a case study of a global outsourcing company, it describes the process by which DiSCs can be developed and deployed by the HR function to achieve sustainable competitive advantage in global trading.

Findings

The link between global strategic intent and the role of HR is clearly defined using the DiSC model and the examples given show the strategic value that can be achieved using the model to enable global trading.

Originality/value

The DiSC model can be deployed in any organization (profit or non‐profit) by HR to ensure that its global strategic intent can be achieved and to help ensure sustainable competitive advantage. In addition to the well‐understood HR competencies and processes which need to be deployed for global success, this model further allows the HR function to impact strategy development and implementation. This paper shows how DiSCs can be identified, built and deployed.
Online CSR reportage of award‐winning versus non award‐winning banks in Ghana
Authors: Ebo Hinson Robert
Published: June 2011

Purpose

Banks spend thousands of dollars on several CSR activities and communicating the same to defined stakeholders becomes a strategic task that must be artfully managed by the banks. Bank web sites now represent a useful communication platform in the reportage of CSR activities. This paper aims to report on CSR reportage amongst four leading banks in Ghana. Two of them have won CSR industry awards while the others have not.

Design/methodology/approach

A case study approach was adopted using Hinson et al.'s online CSR framework to analyze CSR reportage in the four banks. Two of them (one indigenous and the other, local) had previously won CSR awards at a Ghana Banking Awards ceremony in the last five years, and two had not. The data drawn from the banks were analyzed within and across the four cases.

Findings

Agricultural development bank, the bank with the most socially responsible bank of the year awards, has the weakest online CSR reportage in the study with just one CSR report online.

Originality/value

CSR communication is a rapidly evolving field of scholarship and this study adds to the extant literature from a developing economy banking perspective.
SEC releases study on the fiduciary duty of investment advisers and broker‐dealers
Authors: Forbes Jessica , Gnall Gregory P.
Published: June 2011

Purpose

The purpose of this paper is to explain a study released by the Securities and Exchange Commission on January 21, 2011, the “Fiduciary Study,” concerning legal and regulatory standards of care for providing investment advice and recommendations to retail customers.

Design/methodology/approach

The paper explains the Fiduciary Study's concern that retail investors do not fully understand the roles played by, and the different standards of care that apply to, investment advisers and broker‐dealers. It summarizes the SEC's core recommendations concerning uniform investment adviser and broker‐dealer standards for conduct, avoidance of conflicts of interest, fiduciary duties, principal trading, duty of care owed to investors, personalized investment advice about securities, and investor education. It summarizes the SEC's recommendations on harmonizing investment adviser and broker‐dealer regulations on advertising and other communications, use of finders and solicitors, supervision, licensing and registration of firms, licensing and continuing education requirements for professionals, and books and records.

Findings

The SEC's core recommendations are designed to clarify the respective roles of, and establish uniform standards for, investment advisers and broker‐dealers, so that retail investors will be better informed and protected.

Originality/value

This paper provides a useful summary and practical advice from experienced financial services lawyers.
FINRA's all public panel option is now available in all customer cases
Authors: Ward Bryan M.
Published: June 2011

Purpose

The purpose of this paper is to explain the rule changes contained in the new SEC Rules 12402 and 12403, which now allow claimants to choose an arbitration panel made up entirely of public administrators.

Design/methodology/approach

This paper explains the background, including concern about industry arbitrators in three‐person panels and the Public Administrator Pilot Program; details how three‐arbitrator panels will be selected under the new rule; and assesses the consequences of the new rule.

Practical implications

Among the likely consequences of the new rule are some cases going forward without industry arbitrators and an increase in the selection of chair‐qualified arbitrators; among the risks are the occasional need for a randomly appointed “cram down” arbitrator.

Originality/value

This paper provides practical guidance from experienced financial services attorneys.
Financial services remuneration in the UK
Authors: Ornstein Dan
Published: June 2011

Purpose

The purpose of this paper is to explain the final version of the Remuneration Code, published by the Financial Services Authority (FSA) in December 2010, which deals with remuneration in the financial services industry and incorporates requirements contained in the latest version of the European Union (EU) Capital Requirements Directive (CRD3).

Design/methodology/approach

The paper gives an overview of the Code, focusing on its scope; the deadlines for compliance; the constraints on variable remuneration; the proportional application of the Code through the division of businesses covered by the Code into four tiers, each with different compliance requirements; and voiding provisions – i.e. provisions which render certain contractual terms on variable remuneration void if they breach Code requirements. It also summarizes the related and new obligations on disclosure of remuneration, which were published by the FSA at the same time as the Code.

Findings

The overriding objective of the Code is to ensure that remuneration policies, procedures and practices do not undermine effective risk management.

Practical implications

Now the details have been published and deadlines for compliance set, it is imperative that those in the financial services industry with UK operations, whether in the UK or elsewhere, start taking steps straightaway to ensure that their remuneration policies, practices and procedures are compliant with the new regulatory regime.

Originality/value

The paper provides practical guidance from experienced securities lawyers.
Tablet PCs and reconceptualizing learning with technology: a case study in higher education
Authors: van Oostveen R. , Muirhead William , Goodman William M.
Published: June 2011

Purpose

This study aims to examine the experience of 31 university students who were issued tablet PCs for their use during an academic year. The primary research problem which drove this project revolved around the student perceptions of the benefits of technology to provide opportunities to restructure their learning experiences.

Design/methodology/approach

The students were surveyed twice during the year and they were invited to participate in either individual interviews or a series of focus groups. A number of lectures were also visited and observed. The survey results provided quantitative data regarding student usage of the technology. The interviews, focus groups and observed classes provided data around the reasons why the students used the technology in the ways they did.

Findings

Little evidence was found to support a contention that meaningful learning with technology had occurred and, in spite of their comfort and familiarity with the technology, there is no evidence of changing attitudes with respect to meaningful learning on the part of the students surveyed in this study.

Research limitations/implications

A major application of this should be directed towards similar studies focused on combining the redefinition usage potential of new touch interface‐driven devices, such as the iPad, with a new pedagogical approaches to support learners to use the technology as cognitive tools.

Originality/value

It is important to note that the introduction of a new technology, even if it makes a wide variety of affordances available for use, cannot by itself, instigate redefinition of learning tasks to allow for meaningful learning to occur.
Multi‐perspective analysis of the Chinese pharmaceutical sector
Authors: Chan Leong , Daim Tugrul U.
Published: June 2011

Purpose

The purpose of this paper is to analyze the Chinese pharmaceutical sector through three levels: policy level, enterprise level, and technology level.

Design/methodology/approach

The authors explore the environmental impacts, which include political, social, and economic factors, study enterprise‐level strategies on international technology transfer and carry out a trend analysis on the technology development in the Chinese pharmaceutical industry.

Findings

The results indicate that China is emerging in the biopharmaceutical industry. While there are several steps to be taken at different levels, including policy, enterprise, and technology, the country is presenting a potential for the future. The paper outlines the gaps in each area.

Originality/value

The paper provides a very good outline against which any emerging economy could review its potential in the pharmaceutical industry.
Feeding children's desires? Child and parental perceptions of food promotion to the “under 8s”
Authors: Powell Shaun , Langlands Stephanie , Dodd Chris
Published: June 2011

Purpose

Extant research downplays the influence of children under the age of eight on food‐related decision making and consumption within families. This paper seeks to address this issue.

Design/methodology/approach

Utilising novel techniques to elicit responses, the research employed focus group and interviews of a sample of children aged between three and eight years and a sample of their parents.

Findings

The exploratory findings of this study suggest that younger children apply effective if less sophisticated pestering techniques than older children, and play a significant role in determining family food consumption. They demonstrate a purposeful and directed pursuit of food brands and products, along with an awareness of the purpose of promotion and a desire to use a number of persuasive techniques in their dealings with parents. This contradicts some of the existing thinking that younger children in the 3‐8 year age group have little/less influence on purchasing food.

Originality/value

This research offers a number of contributions in that it presents the views of both children and parents, and uses novel techniques through visual representations of feelings and emotions to elicit findings.
E‐learning in India: the role of national culture and strategic implications
Authors: Rao Pramila
Published: June 2011

Purpose

The primary purpose of this research paper is to understand the role of national cultural dimensions on e‐learning practices in India. India is considered a major player in the world economy today. US multinationals are significantly increasing their presence in India and understanding cultural preferences will help global companies transition better.

Design/methodology/approach

This conceptual paper uses the national cultural dimensions of the global leadership and organizational behavior effectiveness project, which is identified as the most topical theoretical framework on culture. The national cultural scores are used to develop hypotheses for specific cultural dimensions. Examples from the literature are also used to strengthen the proposed hypotheses.

Findings

This research proposes that national cultural dimensions of power distance, uncertainty avoidance, in‐group collectivism, and future‐orientation influence e‐learning practices. This study distinguishes between synchronous and asynchronous methods of e‐learning and the role of culture on the same. Future research can definitely empirically test the hypotheses proposed.

Practical implications

This study provides strategic implications for multinationals with a guide sheet identifying the role of the various cultural dimensions on e‐learning. The suggested strategies can be implemented by multinationals in other countries with similar national cultural dimensions also.

Originality/value

This research also proposes a theoretical e‐learning model identifying the impact of national cultural dimensions on e‐learning practices. This research also provides practitioners a strategic implications model that could be implemented for e‐learning initiatives in multinationals.
Ambidextrous organization in harmony
Authors: Cao Xuanwei , Zhang Xiaojun , Xi Youmin
Published: June 2011

Purpose

This paper is a follow‐up to the authors' first introductive article on the emerging He‐Xie management theory (HXMT), aiming to help readers better understand the concept of He‐Xie as well as the value of HXMT through several selected cases. The purpose of this paper is to illustrate the value of HXMT in helping achieve the objectives of an ambidextrous organization in harmony.

Design/methodology/approach

The potential value and explaining power of HXMT in helping achieve effective management in organizations is explored through three diversified cases in Chinese contexts. The research is implemented through analyzing the three core constructs of HXMT, i.e. HeXie theme (HT), He principle (HP) and Xie principle (XP) and HeXie coupling (HC), as well as the consistence and alignment of them in the three cases.

Findings

In all cases, the authors found the existence of HC throughout various organizational development stages. In various organizational contexts, HT could be observed in guiding managerial activities. Through identifying periodically emerging important HT and taking related activities by following the principles of XP (reflecting optimization‐oriented activities for efficiency in practice) and HP (reflecting uncertainty‐reducing activities for efficacy in practice) accordingly, organizations could reorient themselves to avoid rigidity and organizational sclerosis on the one hand and accommodate changing environmental conditions on the other. The value of HXMT is embodied in its ambidexterity capability on applying HP and XP interactively across various organizational contexts.

Originality/value

The acceptance of the emerging HXMT in a wider scope must be grounded on an appropriate understanding of its value. This paper analyses retrospectively the management practices of some very different kinds of organizations towards the objective of harmony in organization. The authors' analysis could inspire managers to consider applying HXMT in their management practice towards an ambidextrous organization in harmony.
How strong and generalisable is the Generation Y effect? A cross‐cultural study for wine
Authors: Mueller Simone , Remaud Hervé , Chabin Yann
Published: June 2011

Purpose

This study aims to investigate how strongly Generation Y consumers differ in their values, attitudes and wine and alcoholic beverage consumption behaviour from older generations. The comparison spans seven culturally different markets.

Design/methodology/approach

Large representative samples totalling 11,622 wine consumers responded to a standardised survey. A factorial analysis of variance was used to determine the main and interaction effects of markets and generations.

Findings

Although significant differences were found between generations, their explained variance is very low. There were significant trans‐cultural similarities in generational differences for values and wine consumption behaviour: Gen‐Y is more oriented towards hedonic success and status and less towards social values; Gen‐Y is more likely to consume white and rosé than red wine and is most promiscuous in its alcoholic beverage consumption. A number of noticeable differences appeared between countries: wine involvement and consumption increases with age in traditional European wine markets, while they decrease in North America; environmental concerns and purchase channel usage hardly differ between generations but vary strongly between markets.

Originality/value

This is the first study to quantify the effect size of generational differences using large representative samples across countries with different cultural backgrounds, including traditional and established wine consumption nations.