bluuebunny/crossref_metadata_2025 huggingface dataset:
Corporate Social Responsibility Communication Research
Authors: Tomaselli Gianpaolo , Garg Lalit , Gupta Vipul , Xuereb Peter A. , Buttigieg Sandra C.
Published: May 2022

This chapter provides a review of the current state of corporate social responsibility (CSR) communication research and a theoretical framework on related topics. The analysis covers a period of twenty years (from 1997 to 2016) and statistically maps the streams of research advances on CSR communication, identifying top academic journals in the field. Moreover, the authors focus on the importance of CSR communication for businesses, the different approaches to communication, and review the literature dealing with both digital and traditional tools adopted for CSR communication. A discussion on how today's businesses are aware of the importance of communicating CSR to their stakeholders and are implementing both digital and traditional tools in a complementary way for their CSR communication strategy follows; research gaps, limitations, and further directions conclude the chapter. Finally, this chapter provides some inputs about the relevance of this topic for digital business transformation.
Communicating Corporate Social Responsibility in Healthcare Through Digital and Traditional Tools
Authors: Tomaselli Gianpaolo , Garg Lalit , Gupta Vipul , Xuereb Peter A. , Buttigieg Sandra C. , Vassallo Paula
Published: May 2022

Health systems are currently facing a series of challenges dealing with continuous technology advances and social demands, which require changes at managerial and policy level that fully incorporate social responsibilities within healthcare organizations' strategy. Thus, communicating corporate social responsibility (CSR) takes an important role in today's health contexts worldwide. This work aims to investigate CSR communication in healthcare through the use of both traditional and interactive technologies by adopting a mixed qualitative-quantitative research approach. To this extent, a comparative research was conducted in two different countries with different health systems and contexts, namely Malta and India. Findings show that healthcare organisations of both countries are increasing their awareness towards their social responsibilities and the different ways of communicating their CSR activities. A mixed strategy—including both digital (interactive technologies) and traditional tools—was identified as the most effective way of communicating CSR in a healthcare context.
Competitive Advantage Development in Family Firms by Transforming Entrepreneurial Orientation Into CSR
Authors: Arzubiaga Unai , Castillo-Apraiz Julen , Palma-Ruiz Jesús Manuel
Published: May 2022

The importance of family firms (FF) for industrialized and developing countries is vindicated due to their capacity to create employment, the considerable contribution to the gross domestic product (GDP), and their particular ability to create wealth. Entrepreneurial orientation (EO) and corporate social responsibility (CSR) are among the topics that have lately aroused the interest of FF related research. EO is considered a significant issue for firms´ survival and growth as it may help businesses to develop competitive advantage and lead to better performance. This chapter aims to shed light on the relationship between the EO of FF and their commitment to CSR as a source of competitive advantage. For this purpose, this chapter analyzes how the CSR concept has evolved and positioned in Spain. Thus, an overview of the EO construct is presented. Finally, an analysis of the EO-CSR interface is described with a particular focus on Spanish FF. Even though the focus in this chapter is on FF, the conclusions could be to some extent generalized to small and medium-sized enterprises (SMEs).
Corporate Social Responsibility (CSR) and the 2030 Agenda in the Framework of New Trends in Tourism and Hotel Companies' Performance
Authors: Revila Raquel García , Moure Olga Martinez
Published: May 2022

Sustainable tourism refers to those tourism activities that respect the natural, cultural, and social environment and the values of a community, which allows it to enjoy a positive exchange of experiences between residents and visitors, where the relationship between the tourist and the community is fair and the benefits of the activity are evenly distributed, and where visitors have a truly participatory attitude in their travel experience. One of the main keys to sustainable tourism is the involvement of the visitors and the host and local community.
Corporate Social Responsibility as a Strategy in a Self-Service Shop S-Mart
Authors: Vargas-Hernández José G. , Polo-Navarro César Alejandro
Published: May 2022

The objective of this chapter is to make known the importance of the use of these practices in Mexican companies, the benefits they have in the community where they are implemented. The method used is the method in a descriptive way through the periodic notes of the regional self-service company S-Mart. The method is based on analysis of the literature review. The main conclusion is that the company seeks to compete against the large self-service companies through CSR trying to fulfill its mission as a company. It is also concluded that corporate social responsibility affects the social responsibility of the consumer to the extent that circumstances permit, positively or negatively.
Digitization as a Stimulus for Corporate Social Responsibility
Authors: Blagoycheva Hristina Vilhelm
Published: May 2022

It has already been proven that digitization creates economic growth. But a key factor for the future of society is its perception from the social point of view. Digitization leads to changes that will inevitably affect aggregate demand, employment, and labor costs. Therefore, the purpose of this chapter is to investigate how the digitization interacts with the corporate social responsibility to increase the positive effects over the society. Corporate social responsibility is the sphere that implements the non-economic aspects of the digitization. But before its full deployment, there are still a number of obstacles. Numerous studies have shown that digitization can provide tools to facilitate the socially responsible activities. At the same time, it can also serve as a push for corporate social responsibility, as the formation of a socially conscious market leads to socially committed employees and to increasing their demands on the social responsibility of the business.
The Role of CSR Reporting Instruments in Increasing the Organization's Management Performance
Authors: Cristache Nicoleta , Diaconu Daniel Constantin , Dobrea Razvan Catalin , Dima Cristina , Draghici Cristian Constantin , Peptenatu Daniel
Published: May 2022

This integrated approach implies a broad approach to monitor the performance of the organization both during its life cycle and on the different social dimensions, from the perspective of the conformity of the management processes in relation to the economic, social, and environmental principles. Currently, the social responsibility reporting is a major challenge for the management of organizations in the context where honesty, transparency, business ethics, are values shared by an entire community. The research involves a process through which a series of correlations between the CSR reporting tools and the organization performance management can be analyzed by highlighting the role of the different reporting variables in the architecture of the performance indicators of the organization. The chapter addresses how a set of CSR reporting indicators can be identified and be integrated into the performance indicators which characterize the sustainability of a company.
“It Fits My Business”
Authors: Çapraz Burak
Published: May 2022

For many years, companies have tried to keep the public as close partners. In this bilateral relationship, financial gains of the companies have raised public views on the distribution of these gains. Likewise, regulations and standards determined by supranational institutions such as the United Nations forced companies to give higher priority on CSR activities. The primary purpose of this research is to explain the relation between CSR activities and the preferability of these activities among companies. Summative content analysis is conducted on data collected from the websites of the top 100 companies in the Turkish BIST 100 Stock Index. Findings show that CSR activity choices differ among industries, and these choices unveil related and unrelated differentiation in CSR activities.
CSR Wave
Authors: Tsene Lida , Briana Maria
Published: May 2022

A new wave of socially responsible business has appeared, putting shared value and social impact in the heart of their activities. In this context, the authors examine shared value as basic component of the new version of social responsibility. Can innovative CSR approaches act effectively in managing the most damaging impacts of a crisis as the loss of trust and credibility and restore a company's reputation through various positive spillovers? Just before Christmas 2017, Lidl Hellas announced a digital campaign, with a social impact with the hashtag #apotalidl. Every use of the phrase in the digital world shall buy 10 meals for people on need. Here we see a complete sidestepping of any issue of recognition focusing on the lasting social effects.
Corporate Social Responsibility in the Agri-Food Sector
Authors: Zaman Gheorghe , Panait Mirela Clementina , Voica Marian Catalin , Ene Corina
Published: May 2022

Sustainable development is desired not only for public institutions but also for private companies that have realized the importance of sustainable management of limited resources available to mankind. The activity of large transnational corporations is not guided only by the principle of profit maximization, but also by corporate social responsibility (CSR). This chapter focuses on CSR programs run by agri-food companies taking into account the particularities of their activity and the importance of the consumers` behavior to improve the activity of companies in the CSR area. On the one hand, making profits is a desideratum of any company, but on the other hand, companies in the agri-food sector must also ensure the observance of the food safety principles and consumer protection. This is also demonstrated by the major implications of the scandals generated by food contamination with various bacteria or chemicals. Consumer force shapes the activity of these companies, and intense competition leads the managers of these companies to run various CSR programs that eventually lead to increased visibility of the firm and to improving economic indicators. The objective of the chapter is to establish the specificities of the agri-food sector companies. These companies have a high responsibility taking into account the impact of food consumption on the health of the population in the short, medium, and long term and the consequences of this situation on the investments that had to be made in the health sector. The final consumer is a force that sanctions the inappropriate behavior of food producers, but he/she must have a good food education in order to be able to remodel the activity of agri-food companies.
Using Integrated Corporate Responsibility to Enhance Consumers' Perceptions
Authors: Candelo Elena , Casalegno Cecilia , Civera Chiara
Published: May 2022

The chapter aims at synthetizing past research on CSR into the new meaning of CR by investigating if CR is being pursued through an integrated approach with branding by the six major banking corporates in Italy and the UK. In particular, differences and similarities in the extent of implementation are addressed. The research adopts a qualitative approach based on case study development and data analysis according to a CR framework that allowed data extrapolation and systematization, which the authors have designed in accordance with theories of integrated CR. The findings reveal that the extent of integration between CR and branding varies depending on cultural contexts and consumers' perceptions. Most of the sample is undertaking CR policies and programmes with the intent of driving the whole company towards the execution of an integrated strategy, but the UK sample shows the higher extent of integration. The study favours the emerging of best practices for CR integration among banking players and can be adapted to further geographical areas.
Corporate Social Responsibility and Disclosure of Socioenvironmental Risks by Credit Unions
Authors: Almeida Rodrigo Gaspar de , Neumann Marguit , Sanches Simone Leticia Raimundini , Bressan Valéria Gama Fully
Published: May 2022

This study aimed to investigate which groups of stakeholders Sicredi has included in its assessment of socioenvironmental risks. To that end, the content analysis technique was applied for primary sources, interviews with Sicredi's superintendent and the supervisor of Brazil's Central Bank, and secondary sources e.g. organizational reports. Results evidenced that stakeholders—credit union members, employees, government, community and the media—were included in Sicredi's socioenvironmental risk disclosure. As theoretical contributions, this study provides discussions around corporate social responsibility and socioenvironmental risks at credit unions. The target audience of this study can be those in academia, practitioners, business managers, professionals from the financial industry, and corporate social responsibility researchers.
The CSR Performance and Earning Management Practice on the Market Value of Conventional Banks in Indonesia
Authors: Hatane Saarce Elsye , Pranoto Amadea Nathania , Tarigan Josua , Susilo Josephine Alexandra , Christianto Ang Jonathan
Published: May 2022

This study examined the effect of the components of corporate social responsibility (CSR) and earnings management on market value, measured using Tobin's Q. CSR is measured by using KLD Index, while earnings management used discretionary loan loss provision. The GMM-SYS (generalized method of moment system) dynamic panel data method is employed to examine the research framework on conventional banks listed in Indonesia Stock Exchange. Among six components in CSR disclosures, only corporate governance, environmental and product disclosures are favorable for bank's market value. Furthermore, earnings management had a positive impact on market value. Empirical result indicated that CSR functions as a part of bank strategic moves in order to survive the highly dynamical business environment. Since CSR inflicts additional costs for the company, they must perform CSR efficiently while maintaining a strong relationship with shareholders. This study contributes to CSR and financial management literature by finding the nature of CSR effects as future strategic investment.
Dimensions of Corporate Social Responsibility in the Hotel Industry
Authors: González-Vázquez Encarnación , Blanco-González Alicia , Escamilla-Solano Sandra , Prado-Román Camilo
Published: May 2022

Corporate social responsibility(CSR) has evolved from philanthropic to business strategy. CSR implies acceptance of the benefits it generates in companies where they are implemented such as financial performance, customer satisfaction, or organizational legitimacy. The objective is to test the level of implementation of CSR policies in Melia Hotels International, which is the leader in the Spanish hotel industry. The methodology used is the case study. Strategic plans, CSR reports, web information, and a survey of CSR director of the company have been analysed. The results confirm the concern they have for each interest group, as well as showing a clear commitment to the environment. The managing of its reputation and image is evidenced by its commitment to comply with the principles of the Global Compact and its evolving in Merco corporate reputation ranking. The main conclusion of this chapter has been that Melia Hotels has a correct integration of the policies of CSR in the general strategy of the company.
Corporate Social Responsibility in Organizations
Authors: Agüera María de la Soledad Zapata
Published: May 2022

The European Commission 2011 defines social responsibility as the responsibility of companies for their impacts on society, so it is a complex concept that the authors will define, not only theoretically to give content to this activity but also practical to get to understand the advantages that can be used to use corporate social responsibility, not only at the image level but also at the economic level. Organizations can carry out different types of actions with social responsibility; stations with some advantages can even become a competitive advantage. But not all are advantages for companies when CRS policies are made; there are also disadvantages that must be known by marketing managers. In this chapter they will be developed. Finally, the conclusions of all the above will be presented.
Peer Effect on Corporate Social Responsibility
Authors: Singh Shaili , Guha Mahua
Published: May 2022

This study explores a firm's response to institutional pressure from industry peers on their Social community spending. Social community spending is symbolic of the fulfillment of a firm's corporate social responsibility (CSR). The authors hypothesize that mimetic isomorphism occurs among firms in an industry and organizational characteristics, i.e., business group affiliation, ownership status (state-owned versus private), and firm size strengthen or weaken the influence of industry peers. The authors test the propositions on a pooled time-series cross-sectional data of firms in India, with 3,307 observations from 2009-2017 using Generalized Least Squares (GLS) random-effects model. The findings suggest industry peers have a positive influence on a firm's SCS, and this effect is stronger for state-owned enterprises and large firms and weaker for a business group affiliated firms which further aggravates with group size. This article establishes the positive role of the industry association in driving its member firm's SCS and offers an understanding of the contingencies in the above relationship.
Creating Costumer Value in Corporate Social Responsibility for Cultural Heritage
Authors: Engizek Nil , Eroğlu Filiz
Published: May 2022

Corporate social responsibility (CSR) is described as companies' voluntary practices on social and environmental issues. It is employed as a PR activity which also gives consumers a positive company image and provides sustainability and profit increase for the benefit of the company. Namely, consumers become one of the crucial parties that companies deal with because the view is that consumers are prone to buy products produced by the companies with CSR. However, consumers should perceive an added value for themselves provided by these products. At this point, subject of CSR is important to create this added value and cultural product may be a good issue which customers may feel good to be involved. In other words, the more companies benefit from valorization of cultural products in the context of CSR, the more consumers perceive added value for themselves. This chapter aims to provide a comprehensive overview the relationships among CSR, cultural product, and customer value.
Corporate Social Performance of Takaful Operators
Authors: Muhamat Amirul Afif
Published: May 2022

This chapter discusses the Takaful operators' corporate social performance which has been given limited attention in previous studies as compared to financial performance. In addition, essential features of Takaful operators like structure and models are presented. These aspects influence the way Takaful operators perform their social obligations which can be categorized into several components: CSR1, CSR2, and CSR3, which are collectively referred to as CSP. Being Islamic financial institutions (IFIs), the Takaful operators are expected to achieve the social and financial objectives.
Mandatory Corporate Social Responsibility and After That?
Authors: Lathabhavan Remya
Published: May 2022

India became the first country in the world to have a mandatory CSR contribution legislation in 2014. This mandate every qualifying company must spend at least 2% of its average net profit on CSR activities. This chapter analyses these following aspects of CSR. First, it describes Sustainable Development, CSR, and its relevance across the world. Second, it explores the prevailing CSR models and models used in India. Third, it discusses the importance of CSR in India, mandatory CSR, and its provisions. Fourth, it analyses the response of Indian corporates on SDGs in terms of their contribution. Fifth, it analyses existing Socially Responsible Investing strategies in India and their scope. Finally, it analyses the current scenario after mandatory CSR, considering the CSR contributions from different corporates. Such discussion is essential for a country like India, an emerging economy with diverse groups with non-aligned social, cultural, economic, and environmental backgrounds.
Influence of CSR Activities on Stakeholders in Foreign Markets
Authors: Barić Andrija , Omazić Mislav Ante , Aleksić Ana , Pejic-Bach Mirjana
Published: May 2022

Corporate social responsibility (CSR) can be seen as an important differentiation strategy for organizations operating in foreign markets, as it helps organizations to gain legitimacy, transfer their positive reputation, gain visibility and easily adapt to a new environment. The implementation of CSR activities in foreign markets is often different from the local markets. Beside institutional and legal framework, shareholders' interests can also significantly vary. Therefore, in order to achieve competitive advantage in foreign markets by using CSR, it is necessary to identify the interests of key stakeholder groups and to identify the most efficient activities and communication channels towards them. This chapter provides insight into the importance of CSR activities and communication on stakeholders' management on foreign markets, based on the empirical research on a sample of medium and large export organizations in Croatia. Results of the research indicate the importance and positive influence of CSR activities and communication on stakeholders' management in foreign markets.
The Corporate Social Responsibility on Capital Market
Authors: Panait Mirela , Ionescu Razvan , Radulescu Irina Gabriela , Rjoub Husam
Published: May 2022

The challenges generated by climate change have led to a greater involvement of companies in promoting the principles of sustainable development, one of the tools used being social responsibility programs. International organizations have launched various initiatives or principles to support companies in this complex process of transition to the green economy. The authors focused their analysis on the involvement of stock exchanges in the process of promotion of corporate social responsibility. The objective of this chapter is to identify the main tools used by stock exchanges in order to model the behavior of listed companies. In particular, the activity of the Bucharest Stock Exchange was analyzed. Even if it is an emerging market, the efforts made by this stock exchange and the results obtained can be used as a benchmark by stock exchanges in the region.
Corporate Social Responsibility and Financial Performance in the Banking Industry in Ghana
Authors: Boachie Christopher
Published: May 2022

The purpose of this study is to investigate the effect of corporate social responsibility on financial performance to understand whether and how CSR policies impact the overall financial performance of listed banks in Ghana. Secondary data have been collected, content analysis was used to measure corporate social responsibility and financial performance, and a multiple panel regression approach using eight listed banks was used. Results indicate that corporate social responsibility is found to be positively and statistically significantly related to financial performance. Nevertheless, the effect of CSR is very weak. A significant relationship between size, inflation, and exchange rate and financial performance is found. For CSR to become development tool in Ghana, it is imperative that coordinated and concerted efforts must be undertaken at both private and public sector levels, in realising equitable, inclusive, and sustainable development.
The Business of Business Is Business Through Social Integration
Authors: Nandamuri Purna Prabhakar , Mishra Mukesh Kumar , Gnanamkonda Vijayudu
Published: May 2022

The business of business during the twentieth century was considered to be only earning and delivering profits to the shareholders. But, the twenty-first century challenges this approach and offers a different business environment characterized by fast digitization, faster disruptive innovations, and fastest shifting consumer expectations. The business community has to awake to the reality and find ways to create sustainability to their businesses by leveraging the networks, capital, people, and technology to create a win-win situation with the social environment. In this process, the scope of corporate social responsibility has become narrow and the trust on corporates in the society has been declining. Hence businesses need to go beyond by defining a social mission to integrate deeply with society and create trust. The economic view of the business is transforming into a wider social view, forcing businesses towards social integration to create shared value.
Leadership for Sustainability: Connecting Corporate Responsibility Reporting and Strategy
Authors: Markota Vukić Nikolina , Omazić Mislav Ante , Pejic-Bach Mirjana , Aleksić Ana , Zoroja Jovana
Published: May 2022

This chapter describes how and why normative justification for corporate responsibility has been replaced with business case thinking. Modern organizations do link their non-financial reports to strategy because corporate responsibility is seen as a source of competitive advantage, growth, motivation, and innovation. Non-financial reporting potentiates companies to understand, learn, and redefine their social and environmental impacts and its cost; how to minimize both impact and cost; and how to capitalize on challenges that management face on a daily basis. The connection between CR strategy and non-financial reporting is described along with how it is relevant for the successful business of modern organizations. By improving CR strategies and developing unique non-financial reporting, organizations can be more effective and efficient in the local community, which will positively reflect on their business model and in achieving higher sustainability levels.
CSR and Stakeholders' Engagement
Authors: Tobaruela Delgado Ignacio
Published: May 2022

Companies implement corporate social responsibility (CSR) practices along their supply chains to fulfil stakeholder requirements. Failures and no-compliances also emerge, caused by supply chain members. This chapter aims to analyse CSR from relational perspective, exploring supplier engagement to compliance with CSR framework and the relationship firm/stakeholder. On the basis of general research question of how to enhance CSR practices in vertical relationships, the main aim of this chapter is to identify the corporate practices that better support compliance with CSR standards or CSR codes of conduct. Relational perspective emphasizes relationships, which become the nucleus of the studies that consider relationships between the corporation and society as first and most important issue. Consequently, relational perspective contributes towards understanding of compliance of stakeholders in CSR implementation. The chapter introduces an exploratory study about practices, attitudes of stakeholders, and knowledge sharing in a collaborative environment of relational capital.
The Concept of the Triple Bottom Line as a Link Between Sustainability and CSR
Authors: Oliwa Bartosz
Published: May 2022

The purpose of the chapter is to present the definition, historical background, and core elements of the concept related to sustainability, corporate social responsibility, and the triple bottom line. Common relationships and the differences between these concepts were indicated on the basis of the gathered information scattered in the scientific literature. The empirical part of the chapter allows the assessment of whether the enterprises really refer to the concepts known in the literature. It also presents an assessment of the stage of business today, referring to the business sustainability typology by using research methods such as case survey and TOPSIS.
The Importance of Ethics and Corporate Social Responsibility in Financial Markets
Authors: Kalkavan Hakan
Published: May 2022

This chapter mainly focuses on the literature about the relationship between ethics, corporate social responsibility, and financial markets, which is broad and diverse as well as multi-disciplined. Some are concerned only with ethical banking, while others seek to establish a financial system based on social responsibility to society and people. The studies essentially bring attention to the question of how banks should act in the face of the moral-economic dilemma. In fact, ethical aspect is much more valuable than economic profitability and includes a social responsibility approach. In the concept of ethical concerns and corporate social responposibility, the literature has been reviewed and problematic areas discussed for ethical and Islamic banking. Islamic finance and specifically Islamic banking can be seen as a new practice to bring corporate ethical responsibility and social justice into the financial and economic spheres.
A Literature Review of CEO Servant Leadership and Social Responsibility in American For-Profit Organizations
Authors: Yoon SookYoung S. , Darville Jeff J. , Spann Charlene Stacey
Published: May 2022

The aim of this chapter is to synthesize the literature on servant leadership and corporate social responsibility demonstrating conceptual and theoretical convergence. Servant leadership emphasizes ethics, positive psychology, and maximizes optimistic behavior and can be associated with CSR which has an ethical and humanistic framework. It is hypothesized that servant leadership is linked with both individual employee development and purpose-driven, stakeholder-based community relationships in for-profit corporations. The research gap that exists between CSR and servant leadership requires this study to analyze operational definitions through the perspective of ethics and spirituality. This study indicates that a positive relationship may exist between the perceptions of followers and attributions of servant leadership and CSR. With CSR, CEO servant leaders enhance employee psychological well-being, loyalty, improve financial performance, and address genuine social concerns.
Cyberbullying Victims, Perpetrators, and Bystanders
Authors: Lizut Joanna
Published: May 2022

The documented effects of cyberbullying take a burden on all those involved, but also impact the wider social environment as well. Victims experience difficult emotions: feelings of humiliation and worthlessness, shame, fear, despair, and sadness. In the long run, they may suffer reduced self-esteem and interpersonal problems: difficulties in establishing contacts and a tendency to withdrawal and isolation. The consequences for perpetrators include the consolidation of aggressive patterns of behavior, the lowering of the sense of responsibility for their own actions, the tendency to antisocial behavior, and the easy slide into conflicts with the law. Witnesses of violence, who are not able to effectively oppose it, or who do not try, often keep their feelings of guilt, dissatisfaction, and self-recrimination for years. For some, it will internalize patterns of passivity, helplessness, and unresponsiveness in difficult situations. This being the case, deepening our knowledge about all of the participants involved in cyberbullying and their mutual relations is of crucial importance.
Internet Practices and Differences in Youths' Acceptability of Online Verbal Violence
Authors: Gauducheau Nadia
Published: May 2022

The purpose of the current study was to examine the perception of verbal violence by youths in online exchanges. Undergraduate students gave their opinions on a number of violent and nonviolent messages in a forum. It was observed that verbal violence arouses an ambivalent attitude, i.e., it is considered both unacceptable and humorous. The results showed that the acceptability of verbal violence is related to the topic of discussion and to youths' Internet practices. Verbal violence is more often rejected when the topic of discussion is less serious. A high acceptability of verbal violence is associated with a high level of time spent on the Internet and a high use of humor in a youth's own messages. The results contribute to identifying the communication norms for youth in online environments.
How Theoretical Frameworks Inform the Understanding of the Relationship Between Gender and Cyberbullying
Authors: Radu Monica Bixby , Rook Alexandria L.
Published: May 2022

Over the past two decades, bullying has received a lot of negative attention, with educators, parents, and youths expressing concerns regarding bullying at schools. However, bullying also occurs outside of schools, and the internet provides a platform that allows bullying to extend beyond the traditional school day. Scholars identify this form of bullying as cyberbullying. Research regarding the relationship between gender and cyberbullying remains unclear. Therefore, using an interdisciplinary approach, this chapter examines gender differences in cyberbullying. Merging theoretical insights from criminology, sociology, and gender studies, this chapter explores how male and female youths utilize the internet to engage in cyberbullying. This chapter also considers the implications of gender differences in cyberbullying for future research and policy development.
Adolescent Co-Researchers Design Media Literacy Lessons to Address Cyberbullying Through Design Thinking
Authors: Cheng Aileen Chai Siew
Published: May 2022

To date, media literacy lessons in schools have been successful in dispensing knowledge but few have influenced a change of intention. This chapter explores how lessons in the context of cyberbullying can be designed to help adolescents move beyond students reciting correct answers to intending to behave responsibly online. At phase one of the research, an adult researcher worked with seven adolescent student co-researchers to develop lessons that are relevant to adolescents, guided by the design thinking processes. Theory of planned behavior framework was used to guide the development of lesson content and Kolb's experiential learning cycle framework informed researchers on how to design experiential learning experiences that would help adolescents empathize and create knowledge. At phase 2, the student co-researchers facilitated three lessons to their peers (N= 99). The goal was to encourage passive bystanders to become positive bystanders who will protect cyber-victims instead of remaining inactive. After the lesson intervention, there was an increase of 42.7% of positive bystanders.
Setting Anti-Cyberbullying Legal Policies
Authors: Marzano Gilberto
Published: May 2022

It is a broadly shared opinion that establishing the illegitimacy of cyberbullying is a primary action in combating it. In this regard, schools should openly declare that cyberbullying is not an acceptable or admissible behavior, and firm rules regarding this phenomenon should be implemented by them. In this chapter, the problem of setting anti-cyberbullying legal policies will be addressed. Two cases are illustrated and discussed, the famous case of Lori Drew related to the suicide of Megan Meier that occurred in 2006, and the Italian case of Tiziana Cantone whose suicide occurred 10 years later. In fact, the latter was not a cyberbullying case, but it is remarkable since it generated a huge emotional reaction among Italian people that ultimately led to the implementation of the Italian law against cyberbullying in 2017 and, in 2019, brought about the law against the unsolicited sharing of compromising erotic pictures or video, known as revenge porn. Both cases illustrate the issues that may arise in drawing effective anti-cyberbullying laws. The absence of a univocal definition of cyberbullying and the pressure of public opinion negatively affects the establishment of appropriate legal policies. Indeed, the formulation of a law implies unequivocally identifying an infraction and having clear rules to punish it. The current legal situation of cyberbullying in different countries is highlighted, focusing on the USA and Europe, and the general questions regarding the criminalization and punishment of cyberbullying are also analyzed. Finally, the use and positive influence of anti-cyberbullying regulations at schools are reviewed and discussed.
Development of the Internet Literacy Indicator for Students (ILAS) and Longitudinal Analysis of Scores
Authors: Saito Nagayuki , Aragaki Madoka
Published: May 2022

Owing to the fact that ownership of telecommunication devices such as smartphones and tablets has spread among young people, the internet has become very familiar to them. On the other hand, they face the risks of encountering various internet problems. In this study, the authors analyzed and evaluated longitudinal survey data focusing on awareness education policies in order to periodically evaluate the internet environment for young people in line with the Youth Internet Environment Improvement Act Supplementary Provisions Article 3. From the results of the analysis and evaluation, the following were found: 1) although awareness education has spread through school education and family education, its presence in family education is not sufficient and 2) to learn internet literacy, school education plays a major role.
Tech That, Bully!
Authors: Miccoli Maria Rosa , Gargaglione Giulia , Barbato Simone , Di Natale Lorenzo , Rotelli Valentina , Silvestri Valentina
Published: May 2022

Cyberbullying is inducing significant socio-cultural problems and psychological disorders, which require a rapid solution. Cyberbullying is an extension of the traditional bullying that involves the typical behaviors of bullying perpetrated through the use of various technologies, electronic devices in particular (e-mail, instant messaging applications, media, etc.). While providing differences between traditional bullying and cyberbullying, this review aims at investigating how the new media can be used to prevent such phenomenon and investigating its psychological impact on victims. The focus will be on tools and interventions that are capable of identifying online bullying, on existent treatments with special regard to strategies that take advantage of technologies to fight cyberbullying. In particular, the web will be considered as a mean to assist a vast number of people; moreover, the role of virtual reality as a tool to help victims overcoming psychological distress within safe and protected environments will be object of discussion.
The Human Rights-Based Approach to Combat Cyberbullying Against Women and Girls
Authors: Luk Sabrina Ching Yuen
Published: May 2022

Cyberbullying against women and girls becomes more prevalent when the internet and mobile technologies become more widely available and accessible in terms of cost. It has led to multifaceted consequences that negatively affect victims' self-esteem, physical and mental health, behaviours, relationships with other people, and motivation to live, study, and work. This study argues that cyberbullying against women and girls is a major impediment to achieving gender equality and the full advancement of women. The adoption of a human rights-based approach to combat cyberbullying against women and girls is to encourage women to claim their rights to privacy and freedom of expression online and to be free from any physical, sexual, or psychological violence while recognizing the obligations of governments, employers, not-for-profit organizations, and social media site providers to respect, protect, and guarantee these rights.
Do They Truly Intend to Harm Their Friends?
Authors: Hamuddin Budianto , Syahdan Syahdan , Rahman Fathu , Rianita Dian , Derin Tatum
Published: May 2022

This present study probes and reveals the student's motives in their online interactive communication which can be considered as a cyberbullying act. The data is collected from 157 blog archives and interview sessions with 12 selected students. These students were selected purposively from Universitas Lancang Kuning, Indonesia, due to their high frequency of producing comments in their blogs which are cyberbullying in nature. From a total of 6,259 comments, this study focused on 255 that indicates online aggression. Data analysis reveals in detail three most common motives of cyberbullying among university students in their online interactive communication, i.e., just for fun (79%), to fight back (9%), and to express upsetting feelings (5%). Thus, this study's findings are different from past and present studies about cyberbullying, which sees cyberbullying fully as a threat as a common point. Instead of seeing cyberbullying as only a danger, this study clearly sees in some parts that cyberbullying can simply be an act of playing or exaggerating with language.
Cybercitizens at Schools
Authors: Chen Irene Linlin , Shen Libi
Published: May 2022

In recent decades, cyberethics, cybersecurity, and cybersafety have been the center of interest at schools. This chapter uses a case study approach to describe the issue of cyberethics, cybersafety, and cybersecurity (3Cs) as well as how problems of these three Cs are intermingled to become general cyberethics issues for the society. The chapter also promotes good cybercitizens at schools because it is of great importance for the school districts to take some measures to improve students' knowledge and awareness of cyberethics, cybersafety, and cybersecurity, to enhance the safety and security of school infrastructure, to avoid cyberbullying, to ensure students are good cybercitizens, and to help train teachers to be cyber professionals.
Multidimensional Mappings of Political Accounts for Malicious Political Socialbot Identification
Authors: Hai-Jew Shalin
Published: May 2022

Malicious political socialbots used to sway public opinion regarding the U.S. government and its functions have been identified as part of a larger information warfare effort by the Russian government. This work asks what is knowable from a web-based sleuthing approach regarding the following four factors: 1) the ability to identify malicious political socialbot accounts based on their ego neighborhoods at 1, 1.5, and 2 degrees; 2) the ability to identify malicious political socialbot accounts based on the claimed and linked geographical locations of their accounts, their ego neighborhoods, and their #hashtag networks; 3) the ability to identify malicious political socialbot accounts based on their strategic messaging (content, sentiment, and language structures) on respective social media platforms; and 4) the ability to identify and describe “maliciousness” in malicious political socialbot accounts based on observable behaviors on that account on three social media platform types: (a) microblogging, (b) social networking, and (c) crowd-sourced encyclopedia content sharing.
Cyberbullying in the Workplace
Authors: Ramdeo Shalini , Singh Riann
Published: May 2022

The information and communication technology revolution has altered the way businesses operate. The internet has increased employees' interconnectedness beyond the traditional ‘brick and mortar' workplace through virtual work platforms. However, the blurring of boundaries between work and personal spaces have created a potential threat for the proliferation of workplace cyberbullying. Cyberbullying is not restrained by time, tools, or location, as ‘work' is no longer a well-defined activity. Cyberbullying discussions have been generating research interests among researchers and practitioners for over the past decade, with pioneering studies exploring its conceptualization, prevalence, and consequences, but it is still at an embryotic stage. This article considers the unique aspects of workplace bullying and cyberbullying for policy development and effective management as concise differentiations would allow targets to identify and determine the nature of the behaviours. Possible recommendations and solutions are also advanced, with areas for future research identified.
Civility Values and Cyberbullying Prevention in the Digital Workspace
Authors: Zedlacher Eva , Hartner-Tiefenthaler Martina
Published: May 2022

In the digital workspace, new forms of (negative) interactions have emerged. Workplace cyberbullying can be pervasive, fast, and intrude the private sphere. These aspects make organizational surveillance and prevention challenging. In this conceptual chapter, the authors argue that for establishing an ethical digital workspace, civility values and ethical principles of individual responsibility and mutual respect are crucial. For prevention of workplace cyberbullying, formal systems like technological detection systems or policies are insufficient. Rather, organizations need to foster informal “social control.” The social norms in small workgroups and the leader's role-modeling behavior should guide the digital behavior of employees at and beyond work, and eventually create a climate of respect. This should also help to increase bystanders' moral awareness of allegedly minor uncivil incidents. Examples of different formal and informal preventive measures are discussed. The chapter ends with a brief discussion and outlook on future legal and technological advancements.
Psychological Impact and Assessment of Youth for the Use of Social Network
Authors: Jain Sapna , Alam M. Afshar , Kazmi Niloufer Adil
Published: May 2022

This chapter dissects the effect of online life on each youngster in both the negative and positive bearing of their development utilizing the social impact hypothesis. Reliance of youth via web-based networking media has both negative and beneficial outcomes. This hypothesis portrays social effect concerning social power handle that encroach upon us, pushing us to think or keep thinking about a specific goal. These social powers have been stood out from physical powers that control the transmission of light, solid, gravity, interest, and so forth. The discoveries uncovered that the utilization of internet-based life impacts adolescent conduct when contrasted with positive aspects. This study shows a connection among contradictory and imaginative qualities of online life and displays roads for future investigations by encouraging a superior comprehension of electronic interpersonal organization use. In the chapter, the social effect felt by a person as a component of the quality, instantaneousness, and number of source people is exhibited and examined.
Cyberbullying Among Adolescent Students in Light of Some Demographic Variables
Authors: Khaled Mohammed Soleiman Bani , Al-Adamat Omar Atallah
Published: May 2022

This study aims to identify the level of cyberbullying among a sample consisting of teenager students in the city of Mafraq in Jordan. It also aims to identify the differences at the level of cyberbullying in terms of gender, educational level, and academic achievement. The sample of the study was composed of 160 male and female students randomly selected from four schools of the education directorate in the northeast desert in 2020. Cyberbullying scale was employed in this research. The results revealed that the level of cyberbullying among adolescent students was moderate. Findings also suggested that there are differences at the level of cyberbullying between students in terms of gender, educational level, and academic achievement. In addition, the results suggested differences between the participants attributed to the interaction between gender and academic achievement and the interaction between educational level and academic achievement.