bluuebunny/crossref_metadata_2025 huggingface dataset:
The Fundamental Review of Trading Book: New standard approach and risk management impacts
Authors: Porretta Pasqualina , Agnese Paolo
Published: July 2024

With the aim of reducing the excessive variability of risk-weighted assets (RWA) and improving the comparability and transparency of banks’ risk-based capital ratios, the European Banking Authority restructured the regulatory market risk framework. The long-awaited final version of the FRTB Market Risk Framework was published by the Basel Committee on Banking Supervision (BCBS) in January 2019. This paper aims to analyse the main reasons that led the regulators to formulate the new Market Risk Framework named Fundamental Review of Trading Book (FRTB) and the consequent risk management impacts. The first FRTB impact assessments conducted by the same European authorities suggest important increases in capital charges for banks that use either the standardised or internal models approach. Beyond the impact on capital charges, the FRTB framework will have a deep impact on market risk management activity, analytics, data collection, market risk limits, control systems, market risk procedures and policies. From this perspective, the FRTB represents a great change in the market risk management paradigms. It requires not only new measurement, management and control tools but also new financial skills and knowledge for the European banking sector. This is for all banks and those that, in the current regulatory context, use the standardised approach for the calculation of the capital requirement.
Russia sanctions and considerations in building a sanctions compliance programme
Authors: Stinebower Cari , Jabaji Dainia , Pendás-Fernandez Mariana
Published: July 2024

The United States has maintained economic sanctions against Russia since 2014, when Russia annexed the Crimea Region of Ukraine. Over time, these sanctions have developed into one of the most complex sanctions programmes, consisting of a complicated web of trade controls that includes blocking sanctions, geographical restrictions on the Crimea Region, sanctions targeting specific sectors, export controls and the potential for sanctions on non-US Persons conducting transactions with US nexuses and even sometimes with non-US nexus, contrary to US foreign policy objectives. The challenge to adopt and implement appropriate compliance programmes is impacted by the fact that Russia sanctions affect both entities and individuals that are not directly subject to US jurisdiction. For example, transactions processed in US dollars but that otherwise do not involve US parties or counterparties may be subject to Office of Foreign Assets Control (OFAC) sanctions if a US financial institution processed or funded the transaction; additionally, US jurisdiction may be triggered by non-US Persons conducting certain ’significant transactions’ with sanctioned persons and jurisdictions. This paper sets forth an overview of Russia sanctions, as well as recommendations to mitigate exposure to potential violations.
Beyond ‘us’ versus ‘them’: Why and how suppliers and corporate teams should partner for better results
Authors: Bouri George
Published: July 2024

Like many other corporate functions, the corporate real estate and facilities operations (collectively referred to as ‘CRE’) department relies heavily on external suppliers to provide critical services. In CRE, however, the relationships between corporate ‘clients’ and their outside consultants and vendors seem unusually tense and are often adversarial. To some extent, this is a result of the different mindsets and cultures that exist on different sides of the table. In the author's experience, this divide is entirely unnecessary and a serious impediment to the industry as a whole. Because the opportunities for collaboration are many and the need for strategic alignment with the business is so great, CRE leaders of all types must establish stronger, mutually beneficial relationships with their suppliers and consultants. This paper outlines the way forward. Specifically, it explores the many different areas for engagement and collaboration, showing how increased engagement and collaboration can lead to improved performance.
Collaborative models for archival collections
Authors: Colbron Karen
Published: July 2024

In these times of increased competition for funds both internally and externally, cultural institutions have to find more creative ways to open access to their collections as well as models of sustainability. This paper discusses the power of the term ‘collaboration’ and explores what is really meant by collaboration with others — to go past the singular notion of partnership and think of collaboration as both an action and a social objective. Why should anyone collaborate with others? What criteria should all partners take into account before they embark on a project? What of social or participatory collaboration? Why should people begin to view sustained user participation as a form of collaboration and what outcomes can be achieved through audience participation — either through the general public or through targeted groups of users? How can projects be created that appeal to a wide variety of users? How can people entice and sustain social participation? This paper will discuss several collaborative projects undertaken by WGBH Media Library and Archives and the diverse outcomes of those collaborations.
Operational resilience: Developing a comprehensive operational risk strategy
Authors: Suetens David , Flood Richard , Dicorato-Rura Cinzia
Published: July 2024

Financial institutions have become more complex: major functions have been re-engineered and often one crucial process can touch several locations with implications for enterprise resilience. Institutions must adjust oversight practices to maintain a greater understanding of their end-to-end processes and the risk nodes that impact on the service delivery across the process. Risk practitioners have frameworks in place to measure and monitor operational risk, technology risk, cyber risk, outsourcing risk and the firm’s contingency planning. These frameworks are effective in their silos, but do not provide the holistic thinking required to address operational resilience. To service our clients and meet regulatory expectation, this paper suggests an operational resilience practice connecting much more holistically the existing risk practices. The suggested framework seeks to simplify the complex. The authors take a step back and understand the process and the interdependencies; using the concept of layers, the authors propose a scalable methodology that allows risk managers to respond to the ever evolving business requirements. Ultimately the objective is to develop a predictive risk practice that through increased transparency on risk nodes provides the basis for greater analytical capacity to anticipate pressure points on resilience.
University selection: Rational and emotional aspects of the decisionmaking process
Authors: Renwick Charlotte
Published: July 2024

University selection is complex, and for undergraduate students, they possess no prior lived experience to provide the foundation for their decision making. It would be easy to assume, therefore, that a rational and systematic decision-making process takes place. Yet despite repeated attempts by the UK Government to provide various factual and comparable UK university performance metrics, the usage of comparable data remains low. Students are influenced by where they feel they will fit in, where they will be safe and supported and for the overall student experience they perceive to be on offer. In the international domain, decision-making models and market research demonstrate both factual and emotional factors involved in overseas university selection. The emotional aspect of the decision, coupled with an overwhelming choice, necessitate universities to have a strong brand. The paper provides a case study of how these concepts were addressed at Leeds Beckett University, a modern university in England with over 25,000 students. At Leeds Beckett, implementing a personalisation marketing strategy has grown student engagement and enrolments, and led to a major turnaround in international student recruitment.
A model for sustainable corporate real estate portfolio management
Authors: Schneider Daniela
Published: July 2024

These days, corporations commit to sustainable development with increasing frequency. Besides idealistic motives, the movement is strengthened by the growing awareness that sustainability aspects contribute to corporate opportunities and thus competitive advantages of private and public companies. In order to remain competitive, companies therefore need to focus on sustainability too. In reaction to this, corporations that do not just want to do ‘green washing’ launch initiatives, recruit new employees as experts for sustainability, and implement working groups in order to drive forward sustainability in their business. Recent developments in the field of sustainability have also forced corporate real estate management (CREM) into improving the sustainability of their real estate portfolio. This paper gives an overview of how the portfolio management of large, non-property companies can be supplemented by sustainability considerations and makes a proposal for a portfolio management approach.
Out-of-home and top of mind: Moving beyond panels in out-of-home marketing
Authors: Duminil Isaline , Pierrel François-Xavier
Published: July 2024

After exploring the state of advertising, with particular regard to out-of-home media, this paper discusses how the online experience has created new expectations from both advertisers and consumers, requiring changes in the practice of out-of-home marketing. The paper argues that it takes more than simply digitising media assets to stay at the forefront of innovation. Rather, it is essential to find more opportunities to collect valuable insights from increasingly connected consumers. Out-of-home advertising today is increasingly dependent upon a data-driven approach. This paper explores the issues of accountability relating to out-of-home media, and how to address these issues by harnessing data and building a value-creating ecosystem.
Enhanced cultural awareness and collaborative learning via inter-country inter-campus global classroom learning experience
Authors: Sethi Anupama , Koh Sharon G. M.
Published: July 2024

A growing body of literature recognises the importance of cultural awareness and collaborative learning in the classroom. The COVID-19 pandemic has spurred the emergence of global classrooms providing students with multicultural awareness and learning opportunities. This paper describes innovative inter-campus teaching across two countries utilising the Zoom platform and various communicative learning tools to encourage active engagement. The activities presented students with exposure to multicultural learning experiences and educators with the opportunity to revitalise their pedagogical practice. The findings will be of interest to practitioners and academics who are interested in creating opportunities for a global classroom. Feedback from students suggests that they value the opportunity to connect and collaborate. The paper concludes with the students’ reflective thoughts about the unit and how these discussions can enhance classroom engagement.
The Blockchain-GDPR paradox
Authors: Humbeeck Andries Van
Published: July 2024

This paper highlights certain aspects of the General Data Protection Regulation (GDPR), which are incompatible or sometimes counter-productive with certain Blockchain technologies. These topics are discussed based on an example of multiple organisations working together while employing private/permissioned Blockchain technology. The goal of this paper is to show the reader that making Blockchain technology compliant with the GDPR has both benefits and disadvantages.
Technology in payments and transaction banking: Corporate and bank drivers and enablers
Authors: Williams Jonathan , Moons Guy
Published: July 2024

Banks and their corporate customers are facing many competing business and technology drivers in the current economic climate. This paper looks at the enabling technologies which both support and disrupt payments within corporate and bank environments, and it examines the hypothesis that investment in new technology is now both needed and justified within these organisations. In addition to discussing the trend towards and benefits of single payment hubs within banks, this paper focuses on the opportunities and challenges for corporates in the current payments landscape.
Real-time retail payments systems or faster payments: A quick framework for decision making
Authors: Balakrishnan Mahadevan
Published: July 2024

Faster payments, or real-time retail payments implementations, are currently gaining momentum, with a number of countries looking at implementing such a solution to augment the choice of payment instruments for customers. This paper looks at existing real-time retail payments by scanning the literature, and identifies real-time retail payment systems (RTRPS) in operation, discusses some of their attributes, establishes through data and analysis that it is the income level that has a good correlation with the number of cashless per capita transactions per year in a country and not necessarily the population levels, although population levels do determine the maximum possible cashless transactions in a country. Thereafter, in order to help countries (particularly developing countries) facilitate discussions and decision making on RTRPS implementation, a simple framework based on the population and adoption levels of cashless payments in the country, an index for RTRPS readiness, is constructed. Some options that countries could consider for such implementation are also discussed.
Transitioning physician leaders
Authors: Henson Lily J.
Published: July 2024

The successful transition of physicians from clinicians to leaders of healthcare organisations is important to the overall success of these organisations. The journey involves formal education as well as professional mentoring and support of individuals who are team players and able to flex to the different skills needed to be effective physician leaders.
Electronic communications apparatus and property: Surveyors beware
Authors: Watson Michael
Published: July 2024

The introduction of the Digital Economy Act 2017 followed by the New Electronic Communications Code are legislation changes that property owners, investors and developers should be aware of. In particular, the ability of electronic communications network operators to take property owners to court to seek to impose rights over their property assets and the restrictions on removing phone masts without a court order are having a fundamental impact on how the property sector perceives mobile phone masts and other electronic communications infrastructure. This paper reviews some of the issues that are causing difficulty between the property sector and network operators, particularly issues that professionals advising property owners should be alive to and upon which early specialist advice may be prudent before engaging with network operators.
Home-grown machine learning implementation for a SIRT: A use case — detecting domain-generating algorithms
Authors: Lodge Brennan
Published: July 2024

There is a flurry of discussion, press and vendors explaining how helpful data science techniques can assist in cyber security defence; however, there is little information available about how to effectively leverage and implement data science techniques within a company’s cyber security defence team. The goal of this paper is to empower security incident response teams (SIRTs) to seamlessly build, deploy and operate ML solutions at scale. Our proposed solution is designed to cover the end-to-end ML workflows. Take-aways include managing and deploying a prediction pipeline, training data, prediction model evaluations and continuously monitoring these deployments to assist in SIRTs’ ability to defend and thwart cyber security attacks. An additional use case of implementing a machine learning (ML) application to predict domain-generating algorithms with the integrated data science pipeline and platform is also discussed and used as a reference.
Assessing and complying with regulatory oversight on utility performance
Authors: Eddy Gregory , Pease Jonathan , Johnston Cassandra
Published: July 2024

This paper emphasises the importance of — and the complexity inherent in — the navigation of regulatory oversight and legal requirements in the area of electric utility performance. With a particular focus on utility companies in New York State, it discusses recent measures taken to adapt to the changing demands of regulatory compliance.
Legal entity identifiers: The beginning of a new platform in financial data
Authors: Ali Robleh
Published: July 2024

When the crisis hit, the absence of globally standardised information in the financial industry created problems for both regulators and firms, as it was difficult for them to aggregate data quickly and accurately to support decisions. Standardising data will allow regulators, market participants and new entrants to build powerful new tools to enable improved risk management both for individual firms and the financial system as a whole. The legal entity identifier (LEI) is the first part of a new global platform of standardised financial data. Universal product identifiers (UPIs) will be the second part. But standardisation of data does not mean standardisation of products. As the creation of barcodes and the world wide web has shown, the emergence of new data platforms can enable beneficial innovation and reduce barriers to entry. This development could help technology firms enter the financial industry, which could be as transformative as it has been elsewhere.
Cryptocurrency Bitcoin: Disruption, challenges and opportunities
Authors: Raymaekers Wim
Published: July 2024

Cryptocurrencies such as Bitcoin are a hot topic in the financial industry. Looking specifically at the purpose of cryptocurrencies for making payments, this paper aims to illustrate (1) the key challenges that cryptocurrencies must overcome to achieve widespread customer adoption, (2) the major risks regarding cryptocurrencies, when and how cryptocurrencies and their service providers will be regulated, (3) in their current state, what are the killer apps for cryptocurrencies, and (4) the more fundamental issues cryptocurrencies must address. In conclusion, while Bitcoin may not replace traditional and new payment methods to become a dominant alternative in the short term, banks should look at its underlying technology as a potential generic new way to transfer ownership of value in the longer term.
Nuclear terrorism and aviation: The threat is real
Authors: Sweet Kathleen M. , Gbur Mark E. , Harriman Stanley , Shetty Ashwin
Published: July 2024

Airport managers need to remain cognisant of nuclear threats from all over the world. It is particularly important to understand not only that such a threat exists, but how to best protect a facility and understand the expected effects of a close nuclear blast or radiological release on infrastructure and aviation assets. Airport management should also be aware of current techniques to detect the illegal transport of nuclear materials and devices through the transportation network, potentially utilising a general aviation or mid-size commercial airport as part of the supply chain. Airport managers at large commercial airports, in conjunction with the Transportation Security Administration, have specific protocols to follow. General aviation and smaller airports are more on their own, but nonetheless are still responsible for the security of their facilities. This paper provides background information documenting the reality of the current threat and recommends appropriate risk reduction analysis. Additionally, a summary of existing technologies is provided as well as some insight into potential technologies that may be available in the near future.
Towards carbon-zero development
Authors: Beresford Amanda
Published: July 2024

This paper reviews some of the recently proposed measures designed to combat global warming that will have an impact on regeneration and renewal development in the UK.
Improving threat detection with a detection development life cycle
Authors: Barros Augusto
Published: July 2024

Threat detection is one of the main activities of an information security programme. Performing threat detection goes beyond deploying threat detection technologies. These technologies can be highly effective in their job of detecting threats, but their effectiveness is dependent on what detection specialists usually call detection content. Detection content is usually detached from the data analytics capabilities of the tool and needs to be constantly updated to ensure the most recent threats can be detected. These updates are generally developed by the detection technology provider as part of a subscription service, or by the organisation deploying and operating the technology, as part of activities commonly described as detection engineering. This paper describes the implementation and operation of a detection development life cycle (DDLC) process, which can be used to control the selection, creation and management of threat detection content.
The seven most effective digital marketing strategies for banks
Authors: Wilcox Matt
Published: July 2024

It has become all but banal to observe that the digital age is changing how marketers must market. However, it is essential not to let the banality belie the urgency. Although adapt-or-perish is nothing new in business, what is new is the breakneck pace. To avoid putting the brand at risk of ‘so last-century’ status, it is critical to adapt as fast as the ceaseless parade of new platforms, devices, applications, social media and market expectations demand. Even seasoned marketers find this overwhelming. But where to begin? This paper offers seven sound strategies. Although it focuses on the financial services industry, the strategies apply to verticals across the board.
The impact of regulation on buyside users of derivatives
Authors: Lund John
Published: July 2024

Regulatory change has been a constant theme for the buyside since 2009, and to date, a minimal ‘compliance only’ approach has often been the appropriate response. External change in derivatives and collateral management has now accelerated dramatically to reach a ‘tipping point’, however, which buyside participants cannot ignore. Three recent (or upcoming) pillars of regulation especially are driving this sea change: mandatory clearing, UMR (uncleared margin regulation) and Markets in Financial Instruments Directive (MiFID II). Hence rather than a ‘compliance only’ response, an optimisation strategy involving fundamental infrastructure and business change is now more appropriate. This paper explores the external market drivers and quantifies the effect on the buyside in terms of real operational and business impact. This quantification is then used to justify the material investment required for strategic ‘future state’ optimisation functionality. Finally, possible areas of investment focus for the buyside are highlighted. In summary, market data on regulatory change are now available, which this paper uses to demonstrate the dramatic acceleration in buyside impact and hence the need for participants to switch assertively from a passive to an active strategy.
Case study: The Historic Media Collection at Seattle Art Museum
Authors: Ferm Mia
Published: July 2024

The Historic Media Collection in the Seattle Art Museum’s Research Libraries & Archives is a unique collection of exclusively audiovisual materials that tell the history of the institution from its founding in 1933 up to 2019. With approximately 3,000 unique items on physical legacy formats of film, video and audio, establishing the collection and making it available to museum staff and researchers has been a long and ongoing journey. With the recent award from the National Endowment for the Humanities, the digitisation, preservation and access to these materials has been prioritised. This paper provides a brief history of the collection along with a more in-depth look at the challenges and considerations in selecting a digital asset management system appropriate for the collection.
Content intelligence: A case study at the American Cancer Society
Authors: Jones Colleen , Baker Melinda
Published: July 2024

For more than 100 years, the American Cancer Society has worked relentlessly to save lives and create a world with less cancer. The Society helps people stay well, get well and fight back against cancer through content marketing. In this paper we will explain how the Society and Content Science partnered to modernise the renowned nonprofit’s approach to content and analytics by establishing content intelligence. We also will share some top lessons that were learned which any company or organisation can use to start applying and benefiting from a content intelligence programme.
Outsourcing services in a challenging time
Authors: Måhrbeck Christian , Grønbech Jørn
Published: July 2024

The buy-side industry has for many years been looking into outsourcing operational processes to focus more on creating Alpha and value adding to the business. Regulatory requirements increased the aftermath of the financial crisis in 2008, where especially the introduction of Dodd-Frank in the United States and European Market Infrastructure Regulation (EMIR) in Europe has changed the role of the operations department. Reporting, monitoring, confirmations, reconciliation, digitalisation in the trading space and collateral management were all part of the new transparency and risk mitigating regime, putting pressure on all players in the financial industry, but the regulation has also catered for innovation, new market players and new services, and we have also seen a shift in the staffing in the back- and middle-office area. You need business analysts who knows more than just how to match a trade, execute payments and do classic reconciliation, and you need an outsourcing provider who is treating the relationship as a true partnership — and what has become even more obvious in 2020 is that you need to have a partner who knows how to (re-) act in a time of stressed market conditions and have prudent business contingency plan (BCP) in place.
Towards integration of supply and finance chains
Authors: Nacamuli Alec
Published: July 2024

Enterprises are experiencing difficulties with AP/AR reconciliation on account of missing or incomplete referencing between the purchase order, the invoice and the payment. Banks are developing Supply Chain Finance products and services, but these are not integrated with the supply chain processes. The results of a survey conducted by IBM on the integration of supply and finance chains are reviewed, and a vision based on interlinked supply chain and financial platforms is outlined. The paper then reviews the various European initiatives and the necessary efforts to achieve integration.
How ‘the new customer buyer’s journey’ is reshaping the way you strategically manage your brand
Authors: Lieberman Mike
Published: July 2024

This paper analyses the changing buyer behavior and its impact on how companies consider their funnel including their marketing, sales and customer service execution. The outcome of these changes to buyer behavior is brands are missing their revenue goals and with no real strategy in place to change this they execute “random acts of marketing” or hire more salespeople to fix the problem. Neither of those actions is going to create sustainable, predictable and repeatable revenue generation machine they are looking for. Instead they need to consider a new metaphor instead of the funnel and in this paper, we suggest that the Cyclone and the Cyclonic Buyer Journey provides marketers and sales leaders an opportunity to redesign their marketing and sales execution to match the way people buy products and services today. Marketing and sales leaders must improve their ability to create an experience for their prospects by providing a more designed and strategic buyer’s journey with the tools, techniques and technology at their disposal. The Cyclonic Buyer Journey provides a methodology creating a strategy for each of the eight stages of the new prospect’s buyer’s journey and gives leaders a map showing how to apply that strategy, what tactics to deploy, what metrics to track and what technology to leverage to get prospects through their buyer’s journeys in more efficiently and effectively. The result of using this approach is more leads, better quality leads, more sales opportunities, a higher close rate on those opportunities, a shorter sales cycle, and more consistent revenue goal attainment.
How machine learning is catching up with the insider threat
Authors: Graves Jamie
Published: July 2024

The insider threat poses a unique cyber security challenge. When it comes to meeting this challenge, the type of ‘standard’ threat detection toolsets currently deployed by organisations tend to be inadequate. This paper aims to show how and why machine learning capabilities can help organisations to reduce these inadequacies, providing an essential extra element of protection. The paper explores the reality of the insider threat, illustrating that while the possibility of a malicious actor cannot be discounted, this threat is much more likely to arise through carelessness, inadvertence or lack of understanding. A focus on best practice and clear policies must always be part of the solution — backed up by threat detection tools. The paper explains the problems that can arise with such tools, including the delays and inaccuracies that can arise with configuration and updates. With its focus on behaviour (as opposed to reliance on signatures), it examines how machine learning is able to determine ‘usual’ activities and flag up events that fall outside of the ‘usual’, and looks at the benefits this can bring to cyber security teams, in terms of ability to detect as wide a range of abnormal activities as possible, improved visibility, more accurate insights and better use of resources.
The outcomes of transport planning for the 2012 Olympic and Paralympic Games
Authors: Hendy Sir Peter
Published: July 2024

Hosting the 2012 Olympic and Paralympic Games, the largest and most prestigious sporting events in the world, was a privilege for London. This paper follows a paper published in this journal prior to the Olympic and Paralympic Games (‘Transport planning for an Olympic Games’, Journal of Urban Regeneration and Renewal, Vol. 5, No. 4) in which, as Commissioner of Transport for London (TfL), the author set out the strategic and detailed transport planning effort that was undertaken before the Games. Now that the Games have finished, the author has revisited this topic to set out how London’s transport networks performed during the Games and how TfL is using this unique experience by working with others to ensure a lasting legacy following on from the Games, particularly in supporting the continued regeneration of east London.
Maturing operational security with an automation-first approach to IAM
Authors: Christ Bryan
Published: July 2024

Over the last few decades, organisations have adhered to a number of security practices that are showing their age. With the explosion of remote work and software as a service (SaaS) adoption, this has become more pronounced. In pursuit of greater operational maturity, initiatives such as Zero Trust have placed these practices under scrutiny and the evidence suggests they are wanting. The rise of new technologies like adaptive authentication, enterprise federation and next-gen IAM offers new options and techniques — options that were once considered hypothetical. Among those worthy of consideration are an automation-first approach to identity and access management (IAM). In organisations where Zero Trust initiatives are being scoped, intelligent IAM can play a foundational role. Notwithstanding, IAM deployments should be regarded as multi-phase projects accompanied by unique obstacles that stakeholders would do well to avoid.
Jumping into the accountable care organisation model
Authors: Sweeney Dennis
Published: July 2024

The US healthcare system is continuing to face many challenges, including rising healthcare costs, and issues related to quality and safety – driving healthcare reform. To address these challenges healthcare providers are looking to provide higher levels of care while controlling the cost of care. The approach that is rapidly being adopted is to establish Accountable Care Organizations (ACOs) or Clinically Integrated Networks (CINs). The number of ACOs across the US has grown significantly over the past several years. To effectively support an ACO or CIN model the organisation needs to address key focus areas that are different from traditional hospital or community practice group functions or capabilities. Establishing an ACO/CIN requires very different operations, financial, and technologies from traditional fee-for-service healthcare payment models. Many ACOs are challenged with becoming financially self-sufficient due to the significant upfront investments in provider performance programmes, technologies and infrastructure which may not be the best initial investments to drive the return of investment of a population health management programme. New ACOs/CINs and financially struggling ACOs/CINs can benefit by understanding the key areas to focus as they expand services. Knowledge gained from the paper provides ACO executives areas to focus to develop successful ACO operations.
How social media influencers helped the NYC public health system raise awareness of COVID-19 testing among historically disadvantaged populations
Authors: Boon Carmen , Golloub Emily
Published: July 2024

In August of 2020, NYC Health + Hospitals launched an awareness raising campaign with the primary call-to-action to get New Yorkers tested for COVID-19 often. With the primary goal of targeting women, LGBTQ+, some ethnic minorities and other historically disadvantaged populations, a culturally competent campaign was developed. The campaign required the health system to partner with four 360 marketing agencies certified as Minority and Womenowned Business Enterprises (MWBEs). Barriers to the success of this campaign included high advertising costs due to competing with election advertising, changes in the TikTok algorithms and preconceived ideas and/or hesitancy towards testing. Through creative influencer-focused marketing, NYC Health + Hospitals was able to successfully implement a multimedia and multiplatform campaign harnessing media personalities, influencers and celebrities with over 12 million combined followers and the effect that they have on like-populations.
The Community Infrastructure Levy and the implications for surveyors
Authors: Bennett Luke
Published: July 2024

This paper concentrates on the growing prevalence of CIL among local authorities in England and Wales, and the implications that the levy has for surveyors. The role that the surveyor has to play at the outset of a potential development scheme is fundamental in assessing project costs and the viability and deliverability of project proposals. It is at this embryonic stage of a development scheme that a sound understanding of CIL is pivotal to ensure that no major financial implications are realised later on in a project's time plan. The surveyor also has a vital role to play in setting the CIL rates in the first instance, with increased transparency between surveyors and the local authority fundamental to delivering growth and financing infrastructure provision.
Application programming interfaces: The new (old) game in town
Authors: De Vidts Godfried
Published: July 2024

This paper analyses the impact of regulatory pressures, combined with new, better, faster and cheaper technology, which are key drivers in the evolution of financial markets. Financial institutions increasingly recognise that continuing with old processes will not deliver the required efficiencies that continue to drive market growth. So, institutions need to accept change if they are going to reap the benefits of the last ten years of painful market reforms. As we look to the future, application programming interfaces (APIs) will continue to improve both efficiency and connectivity, with banks, clients and partners further adopting this technology to share data and integrate ecosystems securely and in real time. If the wholesale banking market wants to create modern, integrated, frictionless, and above all, better clientcentric experiences, then API adoption is key. There is also an opportunity to further improve banks’ engagement with other financial institutions. To date, this has often involved Society for Worldwide Interbank Financial Telecommunication (SWIFT), which prescribes how often (and what type of) data can be exchanged. As connectivity improves and transactions increasingly take place in real time, however, the limitations of this approach have become more apparent and something needs to change. Technology is a great enabler of change. APIs are not new, but it is their rate of development and increased adoption that is changing the game. Welcome to the new world of financial markets. Why did it take so long?
How county/city emergency managers can assess vulnerability to hurricanes, develop response plans and mitigate risk
Authors: Guiney John L.
Published: July 2024

After a quiet two decades of tropical cyclone activity in the Atlantic basin, the last decade has shown a marked increase in activity and resultant damage. Coincident with this is the upward trend in coastal population along the hurricaneprone coastline of theUSA from Maine to Texas. Preparedness and planning are therefore essential to minimise the impact of these powerful and destructive storms. This paper provides a framework for the environmental hazard portion of an effective risk and vulnerability assessment process which involves identifying potential hazards and evaluating the relative risks with respect to community/business infrastructure. Through this process, emergency planners can obtain a firm understanding of the relationship between the hazards and risk factors to develop effective mitigation strategies. A review of tropical cyclone basics is presented along with an overview of the hurricane forecast process and hurricane hazards. Several risk and vulnerability assessment process tools are discussed to assist emergency managers/planners in developing hurricane response plans. The paper concludes with a review of hurricane preparedness concepts and provides information on pre-hurricane season activities, along with watch and warning, and post-hurricane actions.
Why a small airport must punch above its weight: Resilience and resolve — a case study of Lynden Pindling International Airport
Authors: Walkine Vernice , Knowles Jan , Hanna Jonathan
Published: July 2024

This paper addresses the redevelopment of the Nassau Airport in The Bahamas and how this airport is constantly adapting to meet the needs of a tourism-dependent country while protecting itself from potential shocks that may disrupt tourism demand. By diversifying its revenue streams and expanding its physical footprint, the airport is positioning itself to provide commercial opportunities and generate sustainable income beyond passenger traffic.
Reducing inventories while improving delivery performance
Authors: Eller Karsten
Published: July 2024

Industrial coatings are often customer-specific products, which have to be adjusted to the specific application conditions of each application plant. To meet their high specifications, typically more than 15 different raw materials are needed, and the best-fitting supplier is selected. Short lead times and relatively high transport costs require decentralised production. Minimising inventories is therefore difficult. Industry benchmarks show that mid-sized coatings companies typically have a higher ratio of inventories to sales than large companies. Internal benchmarking can reveal optimisation potential if similar-sized and positioned plants are compared on their days of inventory (DOI) as an average of the individual months. By setting DOI targets and introducing regular supply chain telephone conferences with all sites, improvements can be achieved quite easily on excessive inventories. Highlighting the percentage of expired or aged stocks within the total inventory will identify further reduction potential. Here it is important to look at gross values as financially, these expired and aged materials are often already written off. Raw material consignment stocks can be increased in cooperation with procurement while consignment stocks at customers need to be addressed together with sales. Taking these individual measures together, it is possible for even a mid-sized company to achieve a comparable performance to a large company. It is usually assumed that high inventory levels are necessary to achieve a good delivery performance. This is not necessarily true, as the better planning necessary to reduce inventories in a controlled way will also benefit demand planning. Besides, less cluttered warehouses will shorten the time for picking raw materials and increase compliance with first-in, first-out principles. This paper will give an example of how inventories were reduced in Beckers while at the same time lead times were improved. It will be demonstrated that the conventional wisdom about high inventories being necessary for a good delivery performance might be a myth when it comes to non-standardised items that are manufactured from varying raw materials. It thus could help supply chain managers in their argumentation with demanding sales colleagues.
Maximising the impact of A/B testing
Authors: Keshavan Narayan
Published: July 2024

Experimentation is widely used by many organisations to test and validate ideas and hypotheses. While there are many resources that give comprehensive information about experimentation in terms of the tools, infrastructure and set up, this paper focuses on aspects beyond those. It describes the three C’s of experimentation—Culture, Connect and Clarity, that are critical for the success of an experimentation programme. It starts with an overview of the experimentation approach followed at Dell Technologies. It uses examples of actual A/B tests to articulate how these three pillars are essential to maximise the impact of experimentation. Many organisations with significant resources devoted to A/B and multivariate testing might fail to derive the potential benefits due to shortcomings in one or many of these aspects.
Promoting a culture of disaster preparedness
Authors: Medina Angeli
Published: July 2024

Disasters from all hazards, ranging from natural disasters, human-induced disasters, effects of climate change to social conflicts can significantly affect the healthcare system and community. This requires a paradigm shift from a reactive approach to a disaster risk management ‘all-hazards’ approach. Disaster management is a joint effort of the city, state, regional, national, multi-agencies and international organisations that requires effective communication, collaboration and coordination. This paper offers lessons learned and best practices, which, when taken into consideration, can strengthen the phases of disaster risk management.
Easement of support and the Party Wall Act: Misnomers and misunderstandings
Authors: Ghasemi Peyman
Published: July 2024

This paper will examine in detail the area of law that applies to party walls by making comparison between the law before the emergence of the Metropolitan Buildings Act 1844 (including its successors) and its interaction with the said Act after its enactment. Hence, by critically looking at this area of law, it may be possible to see how Section 9 of the Party Wall etc. Act 1996 and its former counterpart (Section 54 of Part IV London Building Acts (Amendment) Act 1939) have been drafted. It would be fair to say that, generally, easements have been a rather complex area of law and are constantly evolving. Hence, it appears that it would have made a great deal of sense to avoid getting drawn into such an area of law within the ambit of the Party Wall Act. After all, the relative success of the said Act has been founded very much on its prescriptive nature. Accordingly, this paper will examine the foregoing inference.
Advanced passenger screening technologies: ‘It's not just about the passenger’
Authors: Hudson Tim
Published: July 2024

The world of the security screening checkpoint has changed dramatically due to the events of 25th December, 2009 when Umar Farouk Mutallab, or infamously known as ‘The Underwear Bomber’, successfully carried explosives stitched in his underwear through the security screening checkpoint (SSCP) undetected. As the deployment and implementation of advanced technologies at airport passenger SSCPs are accelerated to detect these items, what does it mean to the airport operator? Terminal facilities will be affected in a number of ways including spatial impacts, structural impacts and passenger wait times. The airport operator needs to be prepared to handle these concerns before they come to their facility.
A whole city approach to mass casualty planning
Authors: Beaton Tabitha , Severson Katherine
Published: July 2024

Traditionally, the response to mass casualty incidents has focused on the front line. However, effective management of these incidents relies on the seamless coordination of emergency, municipal and community services activities. The coordinated, complex planning required for response and recovery requires a holistic planning perspective, extensive engagement and collaborative problem-solving approach. This case study looks at the challenges, opportunities and solutions encountered by the Calgary Emergency Management and Calgary Police Service in its collective planning process for mass casualty incidents. The intent of Calgary’s mass casualty incident plan is to provide an overarching framework to outline how all of the individual organisational plans come into effect to provide comprehensive response and recovery efforts. It does not provide an in-depth look at the frontline emergency services response, but rather looks at how these critical efforts can work in conjunction with a range of additional municipal, private and non-governmental agencies to provide for the full spectrum of needs victims, families and the community will have during and following a mass casualty incident.
Culture and workplace: Joining the dots
Authors: Tierney Lori
Published: July 2024

What is culture? Every organisation has a culture. Whether it originates from the top, the middle or the bottom, it is there. Ordinarily, corporate culture begins with a founder. They bring a philosophy, an attitude and a way of thinking to start a business. Those hired tend to agree with their boss, otherwise they would not be hired. Henry Ford is one example, Steve Jobs is another. Corporate culture is rapidly and radically changing as technology impacts the workplace. This paper examines the differences in corporate culture, ranging from Google to Apple, from the General Services Administration to the feelings of an employee of an advertising agency who disagrees with the rush to open office. The reader can make up their own mind depending on the information presented, their own personal experiences and, perhaps, prejudices.
Next generation payments: Alternative models or converging paths?
Authors: Neyer Gene
Published: July 2024

The next generation of payments is upon us. This paper analyses the state of the industry through the framework of layers and concludes that although innovation is now permeating every layer, the drivers, the context and the outcomes are distinctly different — hence investment and adoption decisions must be unique to the specific layer. The paper also finds that the innovation at the lower levels has the potential for the most meaningful and lasting transformation of the industry.