bluuebunny/crossref_metadata_2025 huggingface dataset:
Segmenting e-sports players: Consumer profiles of generation Z e-sports enthusiasts
Authors: Brauer Claudia , Hallmann Kirstin , Zehrer Anita
Published: July 2024

Generation Z people born between 1995 and 2006 cite gaming as their favourite media and entertainment activity. For this reason, e-sport continues to be developed as a key channel for interactive marketing. This study aims to segment generation Z e-sports enthusiasts and create meaningful consumer profiles. This exploratory study employed an online survey (n = 429) to collect data on generation Z e-sports enthusiasts. A two-step cluster analysis was conducted based on motives. Socio-demographic information and behaviours served as descriptor variables to create consumer profiles. Four clusters were revealed: excitement lovers, sportscape experience seekers, immersed players and spectators, and entertainment and excitement adorers. Differences across the clusters merged across age and gender, but also hours played per week, games played and watched, and other behaviours. This study adds to the still limited body of academic segmentation studies on e-sports consumers, focusing on generation Z.
How are operational risk and business continuity coming together as a common risk management spectrum?
Authors: Vaid Rajiv
Published: July 2024

As the practices of business continuity and operational risk management are so closely intertwined, this paper analyses the background and characteristics of both. It also evaluates the risk management framework and examines the interdependence of operational risk and business continuity practices. In addition, it considers how best to combine the practices in order to meet the demands of business continuity planning. There is no one answer, and the best model depends on each organisation’s unique requirements. This fact is key to any organisation’s risk management strategy. With the increased focus on both business continuity and operational risk, it is best for organisations to put in place an integrated framework that provides the foundation for managing risk.
Digital profiling on limited data: Application in display advertising
Authors: Trusov Michael , Ma Liye
Published: July 2024

A user’s digital profile is a summary of the consumer’s interests and preferences revealed through the consumer’s online activity. It is a fundamental component of numerous applications in digital marketing. McKinsey & Company regards online user profiling as a promising opportunity that companies should leverage to unlock the potential of Big Data. This paper discusses a modelling approach that uncovers individual user profiles from online surfing data and allows online businesses to make profile predictions when only limited information is available. The approach is easily parallelised and scales well for processing massive records of user online activity. The paper demonstrates the application of the authors’ approach to display advertising. Using economic simulation it shows the potential gains the approach may offer to a firm if used for targeting display ads at the individual level.
Harnessing authentic leadership to transform an academic health system: Tampa General Hospital case study
Authors: Couris John
Published: July 2024

The US healthcare industry is changing faster than ever before, and its evolution should be expected to continue — and at an even more accelerated rate. Research shows that to adapt and thrive in this ever-changing landscape and best meet the needs of patients, healthcare leaders must be prepared to navigate present-day challenges, including unprecedented levels of burnout and turnover, talent shortages and cost pressures while simultaneously anticipating future needs such as digital transformation, new care models and strategic growth initiatives. To act on this framework, healthcare leaders must also lead their organisations with authenticity, transparency, kindness and vulnerability to unite and activate their teams around a common vision and realistic expectations for how it will be achieved. This paper, in case study format, defines the enterprise leadership and AKTiVe leadership models; details how this authentic leadership framework was deployed at Tampa General Hospital to accelerate growth and innovation; and provides an overview of outcomes, influence and lessons learned through implementation.
‘An abundance of caution’ and Ebola in the US Healthcare System: What is the new normal?
Authors: Kearns Randy D. , Leaming Larry E.
Published: July 2024

Roosevelt General Hospital (RGH) is a small (24 bed) community hospital based in Portales, New Mexico, USA. RGH serves several towns and communities along the New Mexico/Texas border to include the enlisted and officer population of Cannon US Air Force Base as well as the civilian support and families for air force personnel. The area is also home to multiple retired and discharged military personnel who continue working in various roles as civilian contractors. As the care for the first US diagnosed patient with Ebola played out in neighbouring Texas (October 2014), a patient presented to the RGH clinic with a fever of unknown origin. Initially, there was a misunderstanding between the clinician and the patient regarding a recent international travel history. During the assessment, an ensuing discussion revealed that the patient had been in or near the area where the current West African Ebola outbreak is ongoing approximately 10 days before the onset of his fever. While it was later determined that the patient was not infected with Ebola, the fact that a potentially infected patient had entered the hospital and had been in close contact with visitors and clinicians alike was disturbing to staff and administration. The continued operation of this hospital was and remains critical to the communities served. This story focuses on a local effort to manage a local concern relying on recent and historical emergency planning and preparedness efforts.
Delivering an effective click-and-collect strategy: A retailer case study
Authors: Lockie Will
Published: July 2024

How should retailers build an effective click-and-collect strategy? This paper identifies key considerations to deliver long-term business success, based on the experience of a UK retailer who has recently launched such a service. It demonstrates how change can be implemented in a multichannel retail environment, and how retailers can harness the opportunities presented. Key considerations around strategy development, service design and implementation are explored, with a particular focus on insight and drivers of multichannel shopping behaviour. A conceptual model is developed to understand the factors that drive multichannel shoppers. Data show that a click-and-collect service can drive incremental sales from additional purchases in-store, and why customers see value in such services. The findings offer a clear set of factors that managers can use to improve the customer experience and drive incremental sales. Finally, a new mode of multichannel shopping behaviour is identified and proposed — research online, purchase and research offline.
Big data, pharmaceutical marketing and healthcare
Authors: Wolin Ben
Published: July 2024

The information explosion known as ‘big data’ presents huge opportunities for digital marketers. This paper presents examples of how companies are leveraging big data in the context of healthcare and pharmaceutical marketing. It explores how data are fuelling innovation to improve health outcomes for consumers and patients, and presents a case study of how Everyday Health is leveraging data to target users more precisely, and improve campaign effectiveness for advertisers.
Why a hybrid office needs to understand and support employee commutes with transport information
Authors: Caywood Matt , Rinaca Aaron
Published: July 2024

Commuting will always be a point of friction between employers and employees. It is often cited as the worst part of an employee’s day, and as a critical factor when considering leaving a job or taking a new job. Now, for nearly two years, the traditional home-to-office commute has not been part of the daily routine for a large fraction of the population. As a result, employee sentiments about the return to office are heavily influenced by perceptions of commuting. Employers find themselves in a challenging situation: How to encourage employees to return to the office even a few days a week, while avoiding an increase in turnover, particularly in the currently heated job market? This paper introduces a system of ‘office employee archetypes’ for easier understanding of how employee roles relate to their in-office requirements — and how those employees experience demands to return to commuting. It discusses trends in transportation, hybrid and distributed work, and sustainability that will shape post-pandemic corporate real estate. In addition, it explains how employers can take advantage of the opportunity for a ‘fresh start’ by supporting employees with transportation information software, facilities improvements, benefits, and partnerships with service providers — and how this will increase willingness to return to the office.
The data trust model proposes individuals can control their data for profit
Authors: Raab Susan
Published: July 2024

This paper explores the concept of the data trust model as a way of giving individuals control over their personal data and potentially being compensated for use. We will look at the benefits and challenges of this model and how it fits with current regulation. Finally, the paper provides examples of how this model can be used and explores the question of whether the European Union (EU) Trusts Project is considering the data trust model to create a marketplace using EU citizen data.
The brand language brief: A pillar of sound brand strategy
Authors: Morais Robert J. , Lerman Dawn
Published: July 2024

When carefully planned, language can be a strategic tool for managing a brand’s communication to target customers and for building brand equity. This paper explains how and why managers should conduct a brand language audit — a comprehensive inventory of the many and varied linguistic devices used by brands in the category — and then use the findings from the audit to develop a brand language brief. The brand language brief is like a blueprint for crafting a distinctive language for a brand. It ensures that a brand’s language aligns with a brand’s overall communications strategy; it guides development of the language that will be deployed throughout all of the brand’s marketing initiatives, including brand naming, claims, advertising, packaging, sales promotion, and even face-to-face and online interaction at the point of purchase. The authors argue that a strong brand language brief will help bring attention to a brand’s message, enhance message comprehension and memory, convey the desired brand personality and contribute to the formation of sustainable relationships with consumers. A brand language strategy will be a driving factor in a brand’s marketplace success.
The Water Tower, Castle Acre: Landmark, landscape, sculpture, home
Authors: Liu Anna , Tonkin Mike
Published: July 2024

This paper describes the conservation and conversion of a disused metal water tower into a family home. As well as being engineering exemplars, water towers have historically been vertical and legible landmarks in the landscape. They have the capacity to reinforce a sense of place, evoking our shared industrial history and inspiring connections to our past. Challenges for the project included planning, the dilapidation of the steel structure and preserving and amplifying the character of the primary structures. The focus of this design has been to connect the hitherto mechanical structure to nature: sunlight, views, air, foreground, background, fields, trees, horizon and sky.
Making good decisions: The case of airport land development
Authors: Messer Ron
Published: July 2024

Many airports are located on valuable real estate assets that can be used to generate revenues. In this respect, there are several land development options available to airport management groups, including traditional land lease arrangements as well as more direct involvement in developing real estate. Each of these options has risks and rewards associated with it and the best alternative is one that will maximise the expected return, given an appropriate level of risk. While this paper examines development options only in terms of estimated risks and rewards, the comparative results present a reasonable picture of the relative merits and magnitudes of the expected return on investment under each of the scenarios presented. However, the real value of this exercise lies in the decision-making framework that it presents, moving from a situation analysis, to an exploration of alternatives, and then to optimal decision making.
The smash-and-grab adjudication
Authors: Campbell Steve
Published: July 2024

‘Smash-and-grab’ is a rather crude expression to describe a method of obtaining a decision that money is due to one party from another, thanks largely to a default provision in the various statutes that govern construction contracts. We adjudicators do not expect contractors or employers to necessarily understand the law, especially as we are aware that the law is complex, and the effects of noncompliance are seen as draconian by many. The purpose of this paper, therefore, is to simplify a number of recent cases in the High Court and the Court of Appeal which are binding on us all and have an impact on the daily lives of everyone in the construction industry. The paper is intended for practitioners at all levels, from students to busy adjudicators and other construction professionals. It is also written with contractors in mind to help them understand the latest legal position and judicial thinking.
Utilising the New Technology Add-on Payment (NTAP): Improving Medicare-insured patients’ access to innovative therapeutics
Authors: Johnson Jeffrey G.
Published: July 2024

Andexanet alfa (Andexxa) is the first reversal agent for direct factor Xa inhibitors. It qualified as a new, novel therapeutic for the New Technology Add-on Payment (NTAP) reimbursement from the Centers for Medicare and Medicaid Services (CMS) in October 2018. This paper is the first analysis of a healthcare system (HCS) reporting its implementation and utilisation of the NTAP for a new therapeutic. The number of patients treated with Andexxa at the level 1 trauma centre of southern New Jersey, Cooper University Hospital (CUH) was analysed. This paper highlights the successful implementation of Andexxa as a treatment option for (non)traumatic intracranial haemorrhage and acute, nongastrointestinal haemorrhage requiring surgical management at CUH. This paper looked at how well CUH obtained the Andexxa NTAP from CMS for Medicare patients. During the 4-year reimbursement period, CUH treated a total of 88 patients with Andexxa, of which 53 were Medicare patients treated before the expiry of the Andexxa NTAP. The study found that CUH received NTAP for 81 per cent of Andexxa-treated Medicare patients and that CUH received the maximal NTAP amount of US$18,281.25 for 43 per cent of those same patients. The paper discusses how a large trauma centre implemented and received the NTAP for Andexxa and evaluates the effect of cost on reimbursement amounts during the Andexxa NTAP period. Finally, this paper should help healthcare providers, stakeholders and administrators better understand the process through which to obtain NTAP reimbursements from CMS and improve their HCS with new, innovative therapies for their patients.
Social and physical value creation in Norwegian organisations
Authors: Boge Knut , Temeljotov Salaj Alenka
Published: July 2024

Purpose: This study investigates how Real Estate (RE) and Facilities Management (FM) contribute to value creation and enhance people and business in different categories of Norwegian organisations. The two research questions are: first, what in early phase planning of RE projects and FM creates social and physical value for owners and users of buildings? Second, do respondents in private enterprises, public administrations and hybrid organisations have different opinions concerning what creates social and physical value for owners and users of buildings, and how? Design/methodology/approach: This study is based on a national survey (N=837) among Norwegian owners and users of buildings. The data have been analysed through descriptive statistics, ranking of the means and one-way ANOVA. Findings: Many owners and users of buildings have a short-term financial focus and seem to overlook recent research concerning value creation. This study has identified some interesting organisation-specific differences concerning how RE and FM provide social and physical value for owners and users of buildings. Practical implications: Research provides guidelines concerning how RE and FM can create value for owners and users of buildings in private enterprises, public administrations and hybrid organisations. Originality/value: This is an empirical study with a significant number of respondents. Further empirical research is needed to establish whether it is possible to generalise the Norwegian results.
Digital literacy : Taking the first step toward digital competency in corporate real estate
Authors: Cameron Ian
Published: July 2024

Speaking the language of digital real estate is a much-needed skill for CRE leaders, their people and their business partners. Digital literacy helps CRE leaders become more effective communicators and drivers of change as the industry shifts to digital at an increasing pace. This paper introduces terms, concepts and techniques to better equip CRE leaders for the opportunities and challenges ahead. This work is related to a programme focused on ‘digital competency in real estate’ developed by OSCRE International, a leading real estate data standards group. The purpose of the initiative is to: 1) interpret trends in the industry; 2) demystify the language of digital; 3) identify skills that CRE leaders and their teams need now to succeed in a digital world; 4) better understand how to approach change; 5) provide pragmatic guidance on how to prepare for and make the changes needed. Highlights of the findings of this initiative include: 1) digital literacy is a core competency like any other; 2) effective collaboration between IT and the business depends on it; 3) building a data strategy is high on CRE leaders’ priority list; 4) increasing pressure for data quality means better data governance; 5) data integration is vital, but the role of the integrator is still in flux; 6) data management is becoming much more visible in outsourcing contracts; 7) service providers are developing new services and tools to compete in new ways; 8) emerging technologies, such as machine learning, are becoming more mainstream; 9) the emerging workforce is already digitally enabled and brings new skills and expectations; 10) starting with the language will help CRE leaders get ahead of the changes already underway.
Demonetisation for changing payment behaviour and building platforms
Authors: Shahid Qasif , Razaq Lubna
Published: July 2024

Although mobile money is seen as the solution for financial inclusion, some countries have been facing challenges in the adoption of mobile wallet accounts. Slow adoption is linked to the perceived benefit of the mobile wallet, which, among other things, is informed by the cost of adoption. This paper discusses various issues relating to the pricing of mobile payments and how pricing decisions affect consumer adoption of mobile wallets in developing countries. It discusses how the demonetisation of digital payment instruments can positively affect the perceived utility and hence adoption of mobile payment, in addition to the associated network effects and implications for Big Data. It also suggests that FinTechs are the best candidates to demonetise payments. It further explains how mobile wallets can be used as the foundations for applications and services that mobile financial service providers have been unable to provide by themselves.
Collapsing organisational silos in health system operations
Authors: Stewart Rhonda
Published: July 2024

‘Coordinated care’ is a growing concept in healthcare, with practices like electronic health records (EHR) helping disparate providers and specialists break out of silos to complement each other’s care for a given patient. But de-siloing is also beneficial — and sorely needed — in the way health systems organise their management teams, both in clinical and business operations. Virginia Mason Institute has helped medical centres minimise errors, reduce workloads and improve morale at all levels, from front-line staff to directors, through a series of reforms focused on cross-functional collaboration. These reforms may serve as a template for other systems to follow as they seek to conserve costs, engage staff and instil a culture of teamwork and shared goals. This paper describes how Virginia Mason applied VMPS in two scenarios. These scenarios showcase how combining two broad strategies and five specific tactics can diminish silos and improve efficiency, morale and financial performance.
Making a success of Securities Financing Transactions Regulation
Authors: Hide Jo
Published: July 2024

This time next year, firms should find themselves progressing well through their Securities Financing Transactions Regulation (SFTR) transaction reporting projects and gearing up to start sending the first records to trade repositories (TRs) across Europe. As with over-the-counter (OTC) derivatives before, transaction reporting is a new endeavour in the securities financing and repo world, with new terminology, new workflows and, inevitably, new concerns arising as the reporting start date approaches. REGIS-TR is one of the largest TRs under the European Market Infrastructure Regulation (EMIR), and a future TR for SFTR (pending authorisation from the European Securities and Markets Authority (ESMA) once the service extension application process opens later in 2018), and this paper uncovers some of the high level aspects of SFTR reporting and answers some of the questions being asked about the new regime. Most importantly, the paper takes a look at how firms can make a success of SFTR and avoid a knock on the door from their regulator.
The data revolution in operations management: Unlocking innovation by embracing change
Authors: Cooper Duncan , Taylor Steve
Published: July 2024

This paper analyses how, for too long, back-office operations teams within investment organisations have endured the ongoing tension between ‘running the organisation’ and ‘changing the organisation’. Although there are many impediments to change, the cost of inaction is too risky to sustain. With the rise of new and different asset types and the resulting explosion of datasets that need to be consumed at increasing velocities, investment organisations must transform their data management operations, or they will not be able to run their organisations efficiently. A data transformation that takes data out of the exclusive domain of IT teams and empowers operations teams with both access and accessibility can not only break down data silos and unify fragmented technology, but it can also free up time for uncovering valuable insights. That being said, a successful transformation means embracing change within an agile business model that values progress over perfection. The benefits of doing so create a flywheel effect that builds momentum as users deploy these solutions: improved data management generates trust in the data; improved outcomes fuel interest; data discoverability drives insights; and accessibility opens the door to creativity and innovation.
The Antarctic Digital Asset Management project
Authors: Ryan Jenny , Roper Nigel , Butler Tracey
Published: July 2024

Antarctica New Zealand has, over the past 60 years, amassed an astounding collection of imagery of historical, scientific and environmental importance, not to mention the epic story that the images tell about the resilience of humanity in an environment as harsh and unforgiving as Antarctica. This paper focuses on Phase I of the Antarctic Digital Asset Management project to digitise the 40,000 historic image pictorial collection. The paper describes the drivers that enabled the project to advance, describes in detail the process employed to find an appropriate digital asset management system and the lessons learned. It focuses on how the problem was solved of transcribing the handwritten metadata of over 24,000 slide images and making them available and searchable online. This project led to a vast increase in the collection’s use for purposes ranging from scientific research and education to an increased social media presence and awareness of the science that is facilitated.
Managing the rising tide of settlement risk in cross-border payments and the future development of CLS
Authors: De Jessé Marc Bayle
Published: July 2024

Cross-border payments sit at the heart of international trade and economic activity and typically involve the settlement of a foreign exchange (FX) transaction requiring the payment of one currency for the receipt of another. One of the main risks in such transactions — settlement risk — is that one party delivers the currency it has sold but does not receive the currency it has bought from its counterparty, resulting in a loss of principal. Because many currencies are paid at different times of the day, there may be a significant gap between the payment of one currency and receipt of the counter-currency. This paper will highlight the current rise in settlement risk associated with cross-border payments and the reasons behind this phenomenon, as well as how settlement risk can be addressed through payment-versus-payment (PvP) settlement, which ensures the final transfer of a payment in one currency occurs only once the final transfer of a payment in another currency has taken place. Given the projected growth in cross-border transactions, the paper concludes that the mitigation of settlement risk is crucial and that, for now, this is best tackled by following the recommendations in the FX Global Code, namely to settle eligible currencies via PvP, and for non-eligible currencies, leverage netting solutions.
The Indian Premier League: The creation and management of a global sports branding phenomenon
Authors: Sinha Jay I. , Chitturi Ravindra , Contractor Sunil H.
Published: July 2024

This case study examines the factors contributing to the Indian Premier League’s (IPL) becoming the leading professional T20 cricket league in the world. From its inception, in 2008, IPL has been a spectacular success — its popularity and profitability are now on par with such established sports leagues as the National Football League (NFL), Major League Baseball (MLB) and English Premier League. While IPL was a late entrant among professional T20 competitions, it quickly captured the imagination of cricket lovers worldwide and has managed to sustain the excitement even during pandemic times. IPL’s present brand value is in excess of US$6bn, and its unconventional and innovative branding tactics have helped it break into non-traditional market segments and expanded the reach of cricket. From attracting top international cricketers to incorporating Bollywood glamour, partnering with major Indian business houses and displaying extravagant spectacles involving DJs and cheerleaders, IPL has pushed the envelope of a sport that was known for its conservatism and stodginess. Brand IPL has become a prized cash cow for its parent, Board of Control for Cricket in India (BCCI), propelling it to the status of the richest cricket board in the world. While there have been plenty of critics and naysayers, IPL continues to be the gold standard that other national cricket boards benchmark against and emulate. The paper offers a set of managerial precepts and guidelines for use by brand executives even in disparate industries and sectors.
Identity-related motivations online: Falk–s framework applied to US museum websites
Authors: Wambold Sarah , Spellerberg Marty
Published: July 2024

In his book ‘Identity and the Museum Visitor Experience’, John Falk examines the visitor experience as it relates to what he terms ‘identity-related motivations’: a series of specific reasons used by visitors when choosing to attend a museum, based on their particular needs and values. Through thousands of interviews with museum visitors, Falk identifies five essential types of museum visitor and the internal motivations that drive repeat visitation as: experience seeker, explorer, facilitator, recharger and hobbyist/professional. This study utilises Falk’s framework in an online survey of 23 museum websites. This is the first survey to utilise Falk’s framework online, the first focused primarily on small- and medium-sized organisations, and the first US-based study to view the data in aggregate. This paper presents high-level results from the survey, as well as an in-depth look at online audiences for one museum from the project.
Senior management training, accountability and oversight for anti-money laundering compliance
Authors: Miller Zachary C. , Kohr Lauren
Published: July 2024

The aim of the paper is to communicate to AML compliance professionals about the importance of educating their boards of directors and/or institutional management teams so that they can create a culture of compliance that will permeate the organisation from the top down. The paper discusses how to accomplish this through appropriate approaches to training, what metrics to focus, how to establish accountability and things to consider in a compliance/risk assessment. There are few references in the paper due to much of it being based on the collective experience of the authors and how such items were handled in the organisation where both previously worked: both authors carry similar principles into their current organisations. The general format of the paper is that of a white paper, in that the authors are trying to persuade the audience to take a similar approach to what they have outlined.
The under-served biller market: Identifying and serving the hidden market in consumer-to-business bill payments
Authors: Hewitt Patricia
Published: July 2024

Billions of regularly occurring bill payments take place on the edges of consumers’ lives, including personal and household service, dependent care and tithing. While most banking bill pay services will allow a consumer to make many of these payments, they are almost always done by the bank cutting and mailing a paper cheque, which does little more than shift an inefficient method of payment from the consumer to the bank. At the same time, an opportunity market for migrating service-related consumer-to-business (C-to-B) payments from cheques and cash to electronic, card-based payment forms is quickly emerging in the US, spurred on by smart-phone adoption and app-based technology. For financial institutions, the under-served C-to-B bill payment segment represents one of the final hurdles in removing cash and cheque payments from the market. In an increasingly competitive electronic payment market, filling this need has not gone unnoticed and, as a result, these payments may find a home in the person-to-person market, thereby cutting one more line to financial services delivered through traditional financial institutions. This paper, which is an expansion of a brief entitled ‘The Under-Billed Market: It’s the Little Payments that Mean A Lot’, will examine the dynamics taking place in the payments market around this segment, estimate the addressable opportunity, and discuss ways in which financial institutions can build share in the under-served biller market.
Identification, quantification and monitoring of operational risk
Authors: Baijal Rajat
Published: July 2024

This paper analyses some of the challenges of operational risk. Specifically it looks at using the risk and control self-assessment (RCSA) process to effectively identify and assess operational risk, using key risk indicators (KRIs) to enable a dynamic process around monitoring of operational risks and utlising the risk event management process to record and manage loss of data and perform appropriate trend analysis to enhance the control environment.
Financial industry compliance with Big Data and analytics
Authors: Mcglosson Christina , Enriquez Marco
Published: July 2024

The use of Big Data, machine learning and artificial intelligence (AI) is rapidly reshaping the financial regulatory landscape and changing ways in which financial institutions manage risks and ensure regulatory compliance. On one side, regulators have begun to use advanced analytical tools designed to identify fraud and misconduct, predict market participants’ behaviour and detect aberrational patterns in the markets and registrant disclosures. On the other side, financial institutions are increasingly relying on RegTech to help mitigate risks and ensure compliance with relevant securities and commodities rules and regulations. As artificial intelligence programmes become more sophisticated and less predictable, new questions arise regarding the applicability of the current legal framework and liability theories to new technologies. This paper describes how financial firms and regulatory agencies are integrating artificial intelligence systems into their compliance and surveillance programmes, respectively. It then examines several legal theories that may hold firms or individuals liable for violations committed by advanced automated systems.
Personal information protection in Japan
Authors: Wells Christopher P , Ito Narumi
Published: July 2024

In Japan, personal information protection is governed by the Act on Personal Information Protection (Act No. 57 of 2003, as amended). This paper summarises the main features of Japan’s personal information protection regime as it applies generally to corporate and individual enterprises that collect, retain and store certain personal information of residents of Japan directly, indirectly or incidentally in connection with (a) the conduct of an enterprise or business in Japan and (b) the conduct of an enterprise or business outside Japan when such collection could have an impact on residents of Japan. This paper also describes certain legislative amendments implemented in 2017, which were essential for Japan’s adequacy status under the General Data Protection Regulation.
A journey to enable digital end to end using DAM
Authors: Forman Carin
Published: July 2024

Digital asset management (DAM) systems continue to evolve with more features and functionality to store, search and publish digital content. But DAM systems do not have all the complete workflow abilities to create a seamless asset life cycle, handling all the disparate workflows and processes for photography. This paper looks at digital end-to-end (DETE) solutions for the photography life cycle. It examines the challenges, tools and standards to leverage DAM as a component of a DETE solution and what other complementary tools and processes companies must put in place to fully maximise a DETE initiative. The paper will explore metadata standards and leveraging metadata from camera through DAM. It will look at what collaboration, job tracking and reporting tools need to be part of the DAM initiative to achieve DETE solutions for photography.
Strategic collaboration: Using multimedia projects to inspire giving and steward donors
Authors: Eburg Jennifer , Hodgkins Matthew , Merritt Grace , Van Sambeck Michael
Published: July 2024

In 2021, the UConn Foundation began creating multimedia packages to show the impact of philanthropy. These packages are a collaborative effort between the foundation's Marketing and Communications Department and development officers. By taking the time to establish a partnership built on trust and respect, they have honed the process and developed strategies and best practices to identify story leads, create multimedia packages and use the packages effectively for fundraising and stewardship purposes. This paper analyses the UConn Foundation's process and how to apply these practices in their own organisations.
Developments in relation to risk management for European investment funds
Authors: Schwabe Henning , Ed-Diaz Mohamed
Published: July 2024

This paper gives an overview of the recent developments in liquidity risk management for investment funds through the example of measures applicable to funds domiciled in Luxembourg. The paper first outlines the current context regarding risk management, with a focus on liquidity risk management. It then presents risk-management requirements to the undertakings for collective investment in transferable securities (UCITS) and alternative funds. Next, the paper discusses liquidity risk management with consideration of its legal definition and management practices and the need to address such risks at each stage of the life of the fund (design stage, postlaunch stage and stress testing through the funds’ activity). This study is based on the frame set by EU (European Union) law provisions, such as the UCITS Directive or The Alternative Investment Fund Managers Directive, and national Luxembourg legislation, including Luxembourg’s regulatory implementation of international standards such as The International Organization of Securities Commissions (IOSCO) Recommendations on liquidity risk management. This paper further outlines the important role of the Luxembourg regulator, the Commission de Surveillance du Secteur Financier (the CSSF), which has been proactively developing at a very early stage a strong administrative practice to ensure that liquidity risk-management processes meet the required standards in order to promote a sound and prudent fund financial situation. Therefore, the authors recommend strongly that the risk-management system of each relevant market player be checked for compatibility with the IOSCO recommendations and, where appropriate, with the CSSF Circular 19/733. They also stress the importance of adequate stress testing on risks related to liquidity to prepare for volatile times such as the current situation with the global pandemic coronavirus disease-2019 (COVID-19).
To err is human: Negligence and how to avoid it
Authors: Hodgson Mary
Published: July 2024

This paper looks at the basic elements required to make out a claim in professional negligence against a surveyor, dealing with issues relating to duty of care, breach of duty, causation and loss. Defences, exclusions and limitations of liability are considered, as are the instances in which they are most likely to be successfully deployed. Case law is used to provide examples as well as guidance on ways to avoid negligence.
The Court of Justice of the European Union ruling in Data Protection Commissioner v Facebook Ireland and Maximillian Schrems. Judgment in Case C-311/18
Authors: Baskett Nick
Published: July 2024

On 16th July, 2020, The Court of Justice for the European Union (CJEU) delivered its verdict in the case brought by Maximillian Schrems against Facebook Ireland. The court’s finding was that EUUS Privacy Shield is invalid, while the Standard Contractual Clauses (SCCs) remained a lawful way to transfer data. This finding is a blow to the US administration and the thousands of businesses relying on it. Many of those companies must remember that the previous framework for data transfers between the regions was found invalid in 2015: Safe Harbour. Now, EU–US data transfers have limited options. The SCCs were found by the CJEU court to only be valid if each processing activity involving an EU to US data transfer is assessed individually, that risks are appropriately mitigated and the rights of data subjects can be guaranteed. This puts an additional compliance burden on smaller businesses. This case study discusses how difficult it is to argue with the court’s decision. The requirement now is to fix the underlying issues surrounding intelligence gathering to make it more transparent, build trust and to establish a framework that balances an individual’s privacy rights with the needs of intelligence agencies.
Confronting regulatory and financial industry change at the world’s largest asset manager: An interview with Ben Golub, Senior Managing Director and Chief Risk Officer of BlackRock, Inc.
Authors: Golub Ben
Published: July 2024

Ben Golub discusses the risk and business issues of concern to both his position as the chief risk officer of the world’s largest asset management firm and as a thought leader in the risk management profession. Dr Golub generally applauds the regulatory initiatives underway as having made the financial system safer. He, however, parses the popular notion among regulators of asset managers as a class of financial institutions creating systemic risk into real insights into risk exposures that are fictitious and those that are not. He reminds us that risk managing the balance sheet assets of others is quite different from managing a bank’s own on balance sheet assets. In a broad-ranging discussion, Dr Golub ponders the unintended consequences apparent in regulating OTC derivatives: the concentration of risk in CCPs and the use of collateral that can be hard to liquidate when liquidity dries up; the irony of the new risk of regulatory non-compliance; and that the too-big-to-fail issue of size alone depends very much upon the underlying productive technology. He opines that the improvements in risk regulation benefits all as financial institutions have come to accept an interdependent ecosystem. The system is safer now, but the profession has yet to transition to a regime of more explainable and less complex understanding of risk. A progressive step forward is for the profession to learn to speak with a single voice so that issues related to risk management are properly vetted and implementable before being decided upon by regulators. Dr Golub concludes that the profession needs to unify so that its stature with regulators at the global level can be raised.
Revived or retired, the green belt must be rethought
Authors: Manns Jonathan
Published: July 2024

Urban containment policies exist worldwide to restrict the expansion of settlements. England’s green belt is one such policy mechanism. Gaining popularity from the late 19th century onwards, local authorities have been able to designate green belt since 1955. The concept has proven popular with members of the general public and, as of March 2018, England’s green belt extended to 1,629,510 hectares (approximately 12.5 per cent of the nation’s land area).1 There are some who contend that the green belt should be sacrosanct. This paper makes the opposite case. It is predicated on the view that public policy should be adaptable and that the emphasis should be firmly on securing the best outcomes. It should be possible to consider both whether the overall effects are beneficial and whether there is scope for improvement. If opportunities exist to deliver development more sustainably, the ability to explore and realise this should not be prevented by dogmatic defence of the status quo. England’s green belt should not be off the table for appraisal and, if appropriate, amendment.
Digital detectives and virtual volunteers: Integrating emergent online communities into disaster response operations
Authors: Griswold Alisha
Published: July 2024

The demonstration of altruistic behaviours by disaster survivors, and even those observing emergencies from afar, is well documented. Over the past few decades, government-sponsored crisis planning has evolved to include affiliated volunteer agencies, with a general acknowledgment of the need to plan for unaffiliated or spontaneous volunteers. Just as the understanding of the need for volunteers has grown, so too have the ways in which volunteers are able to donate their time and skills. The popularity of social media networks and online communities provide new ways for the public to get involved in disaster response. Public service agencies should be proactive in investigating these emerging platforms and understanding their impacts during crises. Established methods of integrating on-scene volunteers into post-disaster response operations can be used as templates for creating virtual volunteer programmes.
The proposed redevelopment of multi-purpose community centres: The case of uBumbano Community Centre, uMlazi, KwaZulu-Natal, South Africa
Authors: Mccarthy Rosalinde Julia
Published: July 2024

In the period after South Africa’s first democratic election in 1994, the development of ‘multi-purpose’ community centres in peri-urban areas, constructed under Group Areas legislation, proliferated. These were facilitated by non-governmental organisations (NGOs) and municipal government. However, despite considerable outlay on the officially named Multi-Purpose Community Centres (MPCCs), they remain underutilised and have failed to fulfil their intended purpose. This research focuses on their redevelopment, taking advantage of their potential to re-energise communities through the dissemination of information which is vital in the digital age. A critical re-evaluation and reconceptualisation of present mono-functional community centres into multi-use hubs is proposed, whereby upliftment programmes can be offered to local residents as part of a community empowerment approach to address livelihood strategies. Previous plans for the establishment of government-facilitated community centres to form part of an integrated information and service delivery system have not come to fruition. Using a sequential mixed methodology, and embracing the qualities of New Urbanism, this research aims to highlight the opportunity presented by this failed proposal by coming up with alternative solutions and strategies so that community centres may fulfil their intended purpose.
The impact of architecture on sustainability
Authors: Walker Derek
Published: July 2024

This paper sets out to show how the decisions made at the architectural design stage, particularly when carried out in conjunction with the building services design, can have an impact on the running costs and energy consumption of buildings. It makes suggestions as to what needs to be considered and the arguments for and against the likely impacts of each assessment to allow the embedding of sustainability into buildings to enable energy conservation in a climate change world.
Resilience and legislation: Will IT security legislation boost critical infrastructure resilience in Germany?
Authors: Kaschner Holger , Jordan Tim
Published: July 2024

The German government is seeking to enhance the resilience of critical national infrastructures via its new IT Security Law. This paper analyses the content of the law, as well as the limitations and constraints arising from the conflicting interests of affected stakeholders. The paper also offers solutions to help the IT Security Law fulfil its potential despite the constraints.
Regeneration and the role of the London 2012 Olympic and Paralympic Games
Authors: Mccarthy Shaun , Synnott Emma
Published: July 2024

With London about to host the world’s nations in a bacchanalian celebration of sport, ‘Brit’ power, brand, and all things Olympic, it is perhaps easy to be distracted from the Games’ more sober legacy. The Commission for a Sustainable London 2012 — the body tasked with independently assuring the sustainability of the 2012 programme and legacy — has taken a detailed look at what London will be left with once the party is over. The question on everyone’s lips is whether the 2012 programme will have fulfilled its key objective to transform East London. The authors shed light on progress and the Commission’s proposal for the Lea Valley to 2042. They highlight that the physical legacy is second-to-none and the socio-economic gains to date are also ground-breaking for an Olympic Games. However, several key objectives have missed the mark, including waste infrastructure and renewable energy, and on sports participation. The authors point out that making a difference in the longer term requires optimising the significant opportunity that the project has provided to extend the social, environmental and economic regeneration throughout the length of the Lea Valley, drawing on deep, sustainable city-systems approaches.