bluuebunny/crossref_metadata_2025 huggingface dataset:
Do the ends justify the means?
Authors: Willis R. , Chiasson M.
Published: August 2007

Purpose

ERP systems continue to fail. One success factor that has received little attention in the literature is cultural fit – which emphasizes the need for ERP systems to be chosen and adapted to current organizational practices. However, the dynamics behind culture and its fit with ERP require investigation. This paper aims to fills this gap.

Design/methodology/approach

The paper draws upon cultural and linguistic concepts from Antonio Gramsci to consider how consent is achieved in ERP implementation projects. These concepts include positive (integral) and negative (decadent and minimal) hegemony, as well as the production and effects of normative and spontaneous grammars. The paper examined the implementation of an ERP in a logistics company, using interview and documentary evidence.

Findings

The findings reveal that, while consensus is apparently achieved across disparate groups and interests, it is achieved through the use of phrases which marginalized groups by their abstract and rhetorical nature. This implementation process allowed for the subordination of local interests, making it difficult to form alternative responses. It is concluded that decadent and minimal hegemonies prevailed, instead of an integral hegemony formed through continuous negotiation and debate across sub‐groups.

Research limitations/implications

The paper suggests that studies of ERP implementation using Gramsci's concepts of negative (minimal and decadent) and positive (integral) hegemonies, that influence cultural fit, can aid the study of positive and negative forms of consent.

Practical implications

The paper illustrates how cultural fit during ERP implementation could be achieved through technical and cultural change‐based grammars and languages which allow broad democratic participation.

Originality/value

This paper illustrates the value of Gramsci's concepts in IS research, and provides valuable insights into the dynamics of “cultural fit”.
Knowledge‐sharing in an online community of health‐care professionals
Authors: Hara Noriko , Foon Hew Khe
Published: August 2007

Purpose

The purpose of this study is twofold: to examine the types of activity that nurses undertake on an online community of practice (APN‐l) as well as the types of knowledge that nurses share with one another; and to examine the factors that sustain knowledge sharing among the nurses from their local perspectives.

Design/methodology/approach

An in‐depth case study with mixed methods was adopted to obtain rich and naturalistic data including online observations of the messages posted in APN‐l, interviews with 27 members of APN‐l, and content analysis of online messages.

Findings

The most common type of activity performed by members of APN‐l was “Knowledge sharing,” followed by “Solicitation.” Regarding the types of knowledge shared, the most common were “Institutional practice” and “Personal opinion.” The factors that have helped sustain knowledge sharing within the online community of practice include: a self‐selection; validation of one's practice with others who share a similar working situation; a need to gain better understanding of current knowledge and best practices in the field; a non‐competitive environment; the asynchronous nature of the online communication medium; and the role of the listserv moderator.

Originality/value

This study contributes to the growing knowledge base of communities of practice that span organizational boundary. Administrators can use the coding schema developed in this study to gauge current activities of existing online communities of practice. Additionally, they can use the six factors to sustain knowledge sharing community for fostering new/existing online communities of practice.
Importance of development context in ICT4D projects
Authors: Prakash Amit , De' Rahul
Published: August 2007

Purpose

This paper aims to show that the meaning of development influencing the design of ICT for development (ICT4D) projects is important in deciding what purpose they will eventually serve.

Design/methodology/approach

Through a review of the literature on development and technology studies, the paper shows how different meanings of development guide technology usage and policy choice for land reforms. A case study of a land records computerization project in India is used to reinforce this claim.

Findings

By explaining alternative manifestations of interlinkages between development and technology, the paper demonstrates that the design choice, especially the content and service delivery model, for an ICT4D project gets influenced by the development context within which it is set.

Research limitations/implications

The focus of the paper has been restricted to a limited context of information and communication technology usage – to land reforms as a development objective, in a relatively better‐off province of India. Future research will include ICT4D projects in other domains and in different socio‐economic settings.

Practical implications

The findings will encourage ICT4D policy makers and project designers to broaden their perspectives of what constitutes development and explicitly acknowledge the importance of development contexts in influencing the outcomes of ICT4D projects.

Originality/value

Prior research in ICT4D has not looked explicitly at the influence of development contexts in informing technology design. The paper attempts to fill this gap by tracing design choices to the contexts of technology use created through alternative understanding of the objectives of development. This can be of help to researchers looking at issues of technology use for societal development and for policy makers and project designers entrusted with the choice of technology.
Ethnicity, place, and communication technology
Authors: Kim Yong‐Chan , Jung Joo‐Young , Ball‐Rokeach Sandra J.
Published: August 2007

Purpose

The purpose of this paper is to examine the unique effect of ethnicity on people's internet connectedness. Internet connectedness is a multi‐dimensional relationship that individuals form with the internet.

Design/methodology/approach

Survey findings from a study of four ethnic groups living in seven residential areas within ten miles from the Los Angeles Civic Center indicate that ethnicity has a significant unique effect not only on the rate of people's internet access, but also on the three dimensions of the internet connectedness index: context and history; scope and intensity; and centrality, after controlling for individual socio‐economic factors.

Findings

The results indicated that African‐Americans lagged behind other ethnic groups in all three dimensions of their internet connectedness. This suggests that the ways in which the internet is incorporated into people's everyday lives are likely to differ by geo‐ethnic areas.

Originality/value

Implications of these results are discussed from a “communication infrastructure framework,” which provides an ecological framework to interpret the ethnic differences in the multiple dimensions of internet connectedness.
A numerical heat transfer study of slot jet impinging on an inclined plate
Authors: Ramezanpour Ahad , Mirzaee Iraj , Firth David , Shirvani Hassan
Published: August 2007

Purpose

This paper seeks to conduct a numerical study to investigate heat transfer in turbulent, unconfined, submerged, and inclined impinging jet discharged from a slot nozzle, utilising finite volume code FLUENT.

Design/methodology/approach

Two re‐normalisation group k‐ε and the basic Reynolds stress models by using enhanced wall treatment for near wall turbulent modelling were applied and the local Nusselt numbers were compared with experiments. The enhanced wall treatment solves the fully turbulent region and viscous sublayer by considering a single blended function of both layers.

Findings

In inclined impinging jet by movement of stagnation point to the uphill side of the impinging plate, the location of the maximum Nusselt number moves to the uphill side of the plate. However, this movement increases by increasing of H/D and by decreasing of Reynolds number and inclination angle. For a flat plate impinging jet, the results were found to be less than 8 per cent different and for inclined impinging jet, more sensitive to H/D, 5‐20 per cent different in comparison with experiments. In addition, the flow streamlines were consistent with location of the heat transfer peak on the impinging surface.

Research limitations/implications

Reynolds numbers in range of 4,000‐16,000, the ratio of nozzle height to hydraulic diameter of the nozzle (H/D) in range of 4‐10, and inclination angle of air jet and plate in range of 40‐90° were considered.

Originality/value

A unique achievement of this study in comparison with experimental data was locating the exact peak of the local Nusselt number on impinging plate by change of Reynolds number, H/D, and inclination angle.
Entropy generation due to jet impingement on a surface: effect of annular nozzle outer angle
Authors: Shuja S.Z. , Yilbas B.S. , Budair M.O.
Published: August 2007

Purpose

The purpose of this paper is to examine entropy generation rate in the flow field due jet emanating from an annular nozzle and impinging on to a flat plate. Since the flow field changes with the geometric configuration of the annular nozzle, the influence of nozzle outer cone angle on the entropy generation rate is considered.

Design/methodology/approach

The steady flow field pertinent to jet impingement on to a flat plate is modeled with appropriate boundary conditions. A control volume approach is introduced to discretize the governing equations of flow and to simulate the physical situation numerically. Entropy generation rate due to heat transfer and fluid friction is formulated. The resulting entropy equations are solved numerically.

Findings

Thermodynamic irreversibility, which is quantified through entropy generation rate, gives insight into the thermodynamics losses in the flow system. Entropy generation rate is highly affected by the nozzle outer cone angle. In this case, increasing nozzle outer cone angle enhances the entropy generation rate, particularly due to fluid friction.

Research limitations/implications

The predictions may be extended to include the nozzle area ratio and mass flow rate variation.

Practical implications

The paper is a very useful source of physical information for improving nozzle design, particularly that which is used in a laser thick material cutting operation. It disseminates information for those working on both laser machining applications and entropy generation in flow systems.

Originality/value

This paper discusses the physical issues related to the entropy generation rate and offers practical help to an individual starting out on an academic career.
The unsteady boundary layer flow past a circular cylinder in micropolar fluids
Authors: Ali Anati , Amin Norsarahaida , Pop Ioan
Published: August 2007

Purpose

The purpose of this paper is to study the unsteady boundary layer flow of a micropolar fluid past a circular cylinder which is started impulsively from rest.

Design/methodology/approach

The nonlinear partial differential equations consisting of three independent variables are solved numerically using the 3D Keller‐box method.

Findings

Numerical solutions for the velocity profiles, wall skin friction and microrotation profiles are obtained and presented for various values of time t and material parameter K with the boundary condition for microrotation n=0 (strong concentration of microelements) and n=1/2 (weak concentration of microelements). The results are presented along the points on the cylinder surface, starting from the forward to the rear stagnation point, for small time up to the time when the boundary layer flow separates from the cylinder.

Originality/value

It is believed that this is the first paper that uses the 3D Keller‐box method to study the unsteady boundary layer flow of micropolar fluids. In the last four decades, there has been overhelming interest shown by researchers in micropolar fluids and still many problems are unsolved. The paper shows not only the fundamental importance of this problem, but also the implications for situations of practical interest.
A fully explicit three‐step SPH algorithm for simulation of non‐Newtonian fluid flow
Authors: Hosseini S.M. , Manzari M.T. , Hannani S.K.
Published: August 2007

Purpose

This paper sets out to present a fully explicit smoothed particle hydrodynamics (SPH) method to solve non‐Newtonian fluid flow problems.

Design/methodology/approach

The governing equations are momentum equations along with the continuity equation which are described in a Lagrangian framework. A new treatment similar to that used in Eulerian formulations is applied to viscous terms, which facilitates the implementation of various inelastic non‐Newtonian models. This approach utilizes the exact forms of the shear strain rate tensor and its second principal invariant to calculate the shear stress tensor. Three constitutive laws including power‐law, Bingham‐plastic and Herschel‐Bulkley models are studied in this work. The imposition of the incompressibility is fulfilled using a penalty‐like formulation which creates a trade‐off between the pressure and density variations. Solid walls are simulated by the boundary particles whose positions are fixed but contribute to the field variables in the same way as the fluid particles in flow field.

Findings

The performance of the proposed algorithm is assessed by solving three test cases including a non‐Newtonian dam‐break problem, flow in an annular viscometer using the aforementioned models and a mud fluid flow on a sloping bed under an overlying water. The results obtained by the proposed SPH algorithm are in close agreement with the available experimental and/or numerical data.

Research limitations/implications

In this work, only inelastic non‐Newtonian models are studied. This paper deals with 2D problems, although extension of the proposed scheme to 3D is straightforward.

Practical implications

This study shows that various types of flow problems involving fluid‐solid and fluid‐fluid interfaces can be solved using the proposed SPH method.

Originality/value

Using the proposed numerical treatment of viscous terms, a unified and consistent approach was devised to study various non‐Newtonian flow models.
Application and performance comparison of high‐resolution central schemes for the black oil model
Authors: Naderan H. , Manzari M.T. , Hannani S.K.
Published: August 2007

Purpose

The purpose of this paper is to investigate the performance of a specific class of high‐resolution central schemes in conjunction with the black oil models for hydrocarbon reservoir simulation.

Design/methodology/approach

A generalized black oil model is adopted, in which the solubility of gas in both oil and water and evaporation of oil are considered, leading to a system of equations prone to degeneracy. A computer code is generated and three test cases are solved to evaluate the performance of various schemes in terms of accuracy and discontinuity handling.

Findings

It is shown that, although some of the central schemes are highly sensitive to the choice of Courant‐Friedrich‐Levy (CFL) number and produce overly diffusive results, a certain type of this class is insensitive to the CFL number and can conveniently handle degenerate equations appearing in the reservoir simulation. The obtained results are compared with those available in the literature, showing merits of this class of schemes in complex reservoir simulation models.

Research limitations/implications

This paper gives the one‐dimensional implementation of the above‐mentioned schemes. Extension to higher dimensional black oil model is currently under development by the authors.

Practical implications

The specific class of high‐resolution central schemes investigated here presents the same level of accuracy as more complicated numerical methods, yet keeping it much more simple, by avoiding Riemann solvers.

Originality/value

The high‐resolution central scheme used in this work has been newly developed and applied to simple scalar hyperbolic equations. It has been adopted for the black oil for the first time.
How to avoid the pitfalls of employee‐satisfaction surveys
Authors: Lusty David
Published: August 2007

Purpose

This article shows how to get the most from employee‐satisfaction surveys.

Design/methodology/approach

Describes some frequently overlooked steps of successful employee‐satisfaction surveys and demonstrates how to avoid the pitfalls.

Findings

Stresses the importance of top‐management commitment, proper design, good communications and feedback, comparing like with like, and guarantees of anonymity for survey respondents.

Practical implications

Urges organizations not to try to handle employee‐satisfaction surveys internally – advice that is unsurprising given that the author is a supplier of survey consultancy and support services.

Originality/value

Highlights the advantages to the organization of a proper employee‐satisfaction survey.
Menzies distribution takes the first steps to becoming a “future proof” organization
Authors: Mackay Renee
Published: August 2007

Purpose

This article describes individual coaching and a program of 360‐degree feedback used with Menzies Distribution's senior‐management team, including the managing director and full executive board.

Design/methodology/approach

Details how 360‐degree instrument used included behavioral analysis of eight competencies across 18 skill sets. It asked managers to rate themselves on core competencies such as communication, leadership, adaptability, relationships, task management, production, development of others, personal development and problem solving. It then asked their peers, bosses and direct reports to rate them across the same competencies.

Findings

Reveals that managers across the business were good at getting the job done, were task focused and could be relied upon to implement, but they were weak in critically analyzing their systems and processes and then redesigning them for the better.

Practical implications

Argues that the business now has a management team that is ready, willing and able to react to and lead change.

Originality/value

Highlights how 360‐degree feedback was a necessary first step to get a clear picture of the talent across the business before any management‐development and coaching work could begin.
Corporate social responsibility: the risks and opportunities for HR
Authors: Ledwidge Jonathan
Published: August 2007

Purpose

Advances the view that corporate social responsibility (CSR) has brought risks and opportunities for HR managers, and that managing the risks and exploiting the opportunities will require reappraisal of existing approaches to HR and the scope of its activities.

Design/methodology/approach

Argues that, more often than not, an organization's identity differs from that of its CSR program, because CSR is most often seen as complementary rather than integral to the organization's core strategy. Highlights, through the examples of BP and Bristol Myers Squibb, what can result from this corporate schizophrenia.

Findings

Shows that this corporate schizophrenia represents a major challenge for HR managers, who must ensure that employee‐development programs are geared to ensuring that the customer experience reflects the organization's values with respect to the community and that the human and social values that CSR programs profess to hold dear are fully integrated into the strategic and operational fabric of the organization.

Practical implications

Presents the human‐asset model, which recognizes that today's organizations are best defined as a network of human assets – managers, employees, suppliers, customers, and the wider community. In this model, success is determined by the extent to which these assets are motivated to work and collaborate in pursuit of a common vision or purpose.

Originality/value

Highlights the need for HR professionals to engineer their organizational‐development and transformation programs around the relevant human and social values.
Interview with Emmanuel Gobillot
Authors: Powell Sarah
Published: August 2007

Purpose

This paper provides an interview with Emmanuel Gobillot.

Design/methodology/approach

This paper provides an interview with Hay Group Director of Leadership Services Emmanuel Gobillot who argues that to deliver results leaders must engage employees in relationships based on trust and meaningful dialogue – mirroring the social relationships that people foster outside the workplace.

Findings

Emmanuel Gobillot emphasizes the need for leaders to cultivate self‐awareness so that they can gauge the impact they have on employees and customers. Explores the barriers to being a “connected” leader and the difference between good and great leaders. Explains that performance‐related pay runs the risk of employees becoming reward‐ rather than goal‐oriented and stresses how important it is for leaders to satisfy employees' desire for meaning, belonging and recognition in their work.

Originality/value

The paper provides an insightful interview with Emmanuel Gobillot.
Keeping the workplace safe
Authors: Pitt Mike
Published: August 2007

Purpose

The paper aims to examine health and safety in the workplace.

Design/methodology/approach

The paper discusses violence in the workplace.

Findings

The Home Office and Health and Safety Executive produced a joint report which showed that by far the highest “at risk” group in terms of actual physical violence were workers in the security and protective services. They were closely followed by nurses, care workers, public‐transport workers and people working in the hotel and catering trade, education and retail.

Originality/value

The paper provides useful advice on work‐related accidents or violence.
An analysis of the repositioning of the “BMW Mini” brand
Authors: Simms C. , Trott P.
Published: August 2007

Purpose

This paper aims to adopt a consumer behaviour perspective and investigate the extent to which BMW has repositioned the new “Mini”. It builds on a previous paper that explored perceptions of the “Mini” brand.

Design/methodology/approach

The study adopted a two‐stage approach to data collection, consisting of 66 in‐depth interviews with a cross section of important stakeholders with high brand awareness and knowledge. The paper develops a conceptual framework and offers a novel way for firms to consider the effects of their repositioning strategies on consumers perceptions of a brand.

Findings

The findings reveal a substantial repositioning of the brand's functional appeal, moving away from the car's price as an appeal towards product build quality. Furthermore, the Mini's symbolic appeal, which is based on its fun and sporty image, has largely remained in place.

Practical implications

Firms need to recognise the importance of repositioning at both the symbolic and functional level.

Originality/value

The paper presents a novel conceptual framework for viewing repositioning strategies and presents evidence of repositioning at both the functional and symbolic level.
Managing brand consistent employee behaviour: relevance and managerial control of behavioural branding
Authors: Henkel Sven , Tomczak Torsten , Heitmann Mark , Herrmann Andreas
Published: August 2007

Purpose

This study aims to show that brand success can be improved if the brand promise that is communicated through mass media campaigns is lived up to by each employee of a company. The paper terms such brand consistent employee behaviour behavioural branding and identifies managerial instruments for its implementation and management.

Design/methodology/approach

The model in the paper explains the brand's contribution to company success by brand consistent employee behaviour, functional employee performance and brand congruent mass media communication. Brand consistent employee behaviour and functional employee performance in turn are modelled as determined by formal and informal management techniques as well as employee empowerment. The model is tested on a sample of 167 senior managers using partial least squares and finds empirical support. Furthermore, practical implications are provided based on additional top management focus groups.

Findings

The paper finds that behavioural branding determines the brand's contribution to company success. Further, the results show that informal management and employee empowerment have a far stronger impact on the brand consistency of employee behaviour than formal management instruments.

Practical implications

Managers should spend more time explaining and discussing targets of behavioural branding, and they should create an organisational environment that enables employees to find their own individual ways of articulating a brand to customers.

Originality/value

The framework in the paper integrates personal and non‐personal facets of interaction for a holistic explanation of brand performance. It provides a broader understanding of factors affecting the accruement of a customer's brand experience and enables researchers and practitioners to develop more consistent and promising brand management activities.
Does Diageo make your Guinness taste better?
Authors: Muzellec Laurent , Lambkin Mary
Published: August 2007

Purpose

The paper aims to analyse the effect of abandoning a venerable brand name (Guinness) and all of the reputation value that it embodied in favour of a new, untested name (Diageo). The paper seeks to examine the extent to which this affects consumers' perceptions of the product and the corporation.

Design/methodology/approach

Six hypotheses were tested in the study by surveying corporate and product brand images among a group of consumers (n=411) using the Davieset al.Corporate Character Scale.

Findings

The survey establishes that a change of corporate name does affect the perceptions of the corporation but not the products. It also confirms that image spillovers occur between the corporate and the product levels. Corporate image is derived from product image, and vice versa, when the two share the same name.

Research limitations/implications

Although the case study approach allows the gaining of a deep insight into a phenomenon, it is at the expense of generalisability.

Practical implications

The study implies that consumers fail to distinguish between product and corporate brand when the two share the same name. Managers may neutralise corporate images by attributing a different brand name to the corporation.

Originality/value

The paper seeks to fill the conceptual vacuum in which decisions to adopt a new corporate name and rearrange the brand architecture seem to be made.
How the strength of parent brand associations influence the interaction effects of brand breadth and product similarity with brand extension evaluations
Authors: Wu Cochen , Yen Yung‐Chien
Published: August 2007

Purpose

The purpose of this paper is to explore how the strength of brand associations, different brand breadths, and the similarity between a parent brand's product categories and its extension product categories influence consumers' attitudes toward brand extensions.

Design/methodology/approach

An experimental research design was applied to testing the set of hypotheses. A total of 384 respondents participated in the main study. This study analyzed experimental results using analysis of variance (ANOVA).

Findings

The paper finds that when a brand is extended to similar product categories, only when the association is strong (trust or affect) will consumers prefer the extension of the narrow brand to that of the broad brand. Conversely, when a brand is extended to dissimilar product categories, regardless of the brand associations (trust or affect), consumers prefer the extension of the favorable broad brand to that of the narrow brand.

Practical implications

For corporations that operate within a narrow brand, brand extension strategies must be based on parent brand associations (trust or affect) that are very strong. In addition, the extension must only be to extremely similar product categories. In contrast, for corporations operating a broad brand, although the chance of brand extension success is better, favorability of consumer brand association (trust or affect) must never be ignored.

Originality/value

The study results reemphasize the importance of brand breadth effects when launching category extensions. Also, the research provides new insight into the strength of parent brand associations when evaluating consumers' brand attitude on brand extension.
New consumers need new brands
Authors: Burnett John , Hutton R. Bruce
Published: August 2007

Purpose

The value of branding as an effective part of a company's marketing strategy is changing as the needs of the consumer has changed. The purpose of this paper is to identify these changes and to prescribe specific modifications that should be made to the brand and its implementation.

Design/methodology/approach

To better understand the evolving consumer a anthropological approach was employed. A variety of recent studies were considered and it was determined that today's consumer has three prominent needs: knowledge, authenticity, and personal experiences. The paper posits that creating positive experiences, via knowledge and authenticity, represents the next evolutionary phase of brand success.

Findings

Based on this new perspective on branding, the paper offers the following recommendations to brand managers and CMOs: discern the nature of the relationship customers want with the brand; position brand managers as spiritual leaders; speak to the end‐user through experiences and metaphors; create a master narrative that reflects the company's core value and is operationalized through the brand; apply the paradox of transparency; build your brand from the inside out, by encouraging employees to be advocates; and examine your current and desired brand personality.

Practical implications

The recommendations and examples of implementation offer the brand manager a roadmap to success. Although these changes would require the support of top management, the benefits are apparent.

Originality/value

It is critical that brand managers both understand and embrace the changes that are occurring within the consumer sector of society. More importantly, these managers must develop strategic and sound principles and practices that respond to these changes. This paper identifies these changes and offers solutions.
Format effects in volume discounts to consumers
Authors: Parguel Béatrice , De Pechpeyrou Pauline , Sabri‐Zaaraoui Ouidade , Desmet Pierre
Published: August 2007

Purpose

Using a classification of benefits and costs of promotional offers along three routes – economic, informational and affective – this paper aims at evaluating, from the consumer's point of view, the relative perceptual disadvantages of separate‐item bundles compared to pre‐wrapped bundles.

Design/methodology/approach

The marketing literature and a qualitative study based on 18 consumers permits the identification of the relative perceived costs and benefits associated with separate‐item bundles and for hypotheses to be derived. An experiment on a sample of 120 adult consumers was then set up to test these hypotheses.

Findings

The findings suggest that consumers associate separate‐item bundles with higher economic benefit but also with higher inspection costs. From a more global perspective, there is no loss of interest in separate‐item bundles compared to pre‐wrapped bundles.

Research limitations/implications

Focusing the research on separate‐item bundles clarifies the way consumers evaluate promotions. Its qualitative phase gives support to the relevance of an “informational route”, beyond the traditional utilitarian and hedonic routes. Its quantitative phase confirms the importance of cognitive biases in consumers' perceptions of promotions.

Practical implications

The numerous advantages of separate‐item bundles for manufacturers and retailers and their attraction to consumers should lead to an increasingly intensive use in promotional campaigns. Besides, the quality of in‐store communication is the most important factor of the success of separate‐item bundles, which provides the opportunity to propose meaningful recommendations for practitioners.

Originality/value

If the strengths and weaknesses of separate‐item bundles have already been studied from a managerial point of view, to the authors' knowledge, no research has focused on separate‐item bundle efficiency from the consumer's point of view.
The current status of course offerings in pricing in the business curriculum
Authors: McCaskey Patrick H. , Brady Donald L.
Published: August 2007

Purpose

The purpose of this study is to determine the availability of pricing courses in AACSB‐accredited undergraduate programs, determine what curricular trends are happening in the area of pricing, ascertain the status of price in the curriculum, and discuss the future direction for pricing in the curriculum.

Design/methodology/approach

The population examined consisted of institutions with undergraduate programs accredited in business by the AACSB. At the time the study was conducted, the AACSB's list of accredited schools numbered 443. The data for the study were obtained from the online versions of each school's catalog which could be accessed. The sample consisted of 363 (81.9 percent) of the accredited schools. The marketing offerings of each qualifying school were examined to determine the existence of a course devoted specifically to pricing or including pricing as a significant component.

Findings

The paper finds that a only 33 schools (9.1 percent) list a course in their online catalog that demonstrates a significant emphasis in pricing, and only 14 schools (3.9 percent) offer a course dedicated solely to the topic of pricing. Comparing this study with previous studies leads to the conclusion that the availability of pricing courses has not increased as anticipated, and has actually decreased.

Practical implications

Numerous papers have concluded that students majoring in marketing would benefit from taking a course in pricing. This paper asks why so few courses are offered given the interest in, and attention to, the topic. Business educators should be raising questions about the content of curricula being offered.

Originality/value

This study should raise awareness about the lack of attention toward pricing in the business curriculum. The study also indicates that additional research is needed to compare the curricula of programs not offering a stand‐alone pricing course with schools offering these courses, and begin to address this concern.
Presidential libraries: merging public records and private lives
Authors: Yakel Elizabeth
Published: August 2007

Purpose

The purpose of this paper is to discuss the Presidential Library System run by the United States National Archives and Records Service and analyze how its history and the legislation surrounding the presidential libraries can create conflicting missions and controversy.

Design/methodology/approach

This is a viewpoint focusing on several recent events in the news concerning presidential libraries that highlight their ambiguous position.

Findings

The paper finds that presidential libraries and museums are a national resource and sites for learning, teaching and scholarship. However, the full potential of these institutions is often not realized due to insufficient funding and inconsistent legislation both resulting in lack of access to the records. This also leads to misunderstandings and controversies surrounding these institutions.

Practical implications

Access to government records is a hallmark of democracy. Understanding how access to the records of former presidents has been determined provided insight into access to all government records.

Originality/value

The paper provides a context for analyzing current events relating to presidential libraries.
“The great pig roast”
Authors: Fox Robert
Published: August 2007

Purpose

The purpose of this paper is to examine the issue of the next generation OPAC, and several proposed solutions to that problem.

Design/methodology/approach

This is an exploratory paper. It examines several proposals for reinventing the traditional library OPAC into a more relevant, user centered system.

Findings

Libraries need to seriously re‐evaluate the relevance of the online public access catalog as it exists today. There are no one size fits all solutions given the rapidly changing information environment libraries find themselves in today.

Originality/value

This paper provides points of discussion for professional librarians and library staff to engage in as they consider to future of the OPAC. Several key members of the library technology community are cited, and may provide further information on this important topic.
Working through resistance to change by using the “competing commitments model”
Authors: Cervone H. Frank
Published: August 2007

Purpose

The purpose of this paper is to provide a description of the “competing commitments model”.

Design/methodology/approach

The paper explores the “competing commitments model”.

Findings

The paper discovers that the competing commitment is a three‐stage process that is guided by: a set of questions that are designed to uncover the competing commitments; a process for determining the underlying assumptions at their core; and beginning the process of behavioural change. The “competing commitments model” is particularly useful in understanding conflicts in the diverse environment of digital library projects by providing the team members with a way to share (and work through) big assumptions that may fundamentally differ in any number of ways.

Originality/value

Exploring competing commitments is a positive approach for project team conflict resolution because it is not designed to identify “bad behavior” nor does it take a prescriptive approach in trying to fix behavior.
Digital repository implementation: a toolbox for streamlined success
Authors: Bennett Michael J.
Published: August 2007

Purpose

The purpose of this paper is to describe the tools and strategies that were employed by C/W MARS to successfully develop and implement the Digital Treasures digital repository.

Design/methodology/approach

This paper outlines the planning and subsequent technical issues that arise when implementing a digitization project on the scale of the large, multi‐type, automated library network. Workflow solutions addressed include synchronous online metadata record submissions from multiple library sources and the delivery of collection‐level use statistics to participating library administrators. The importance of standards‐based descriptive metadata and the role of project collaboration are also discussed.

Findings

From the time of its initial planning, the Digital Treasures repository was fully implemented in six months. The discernable and statistically quantified online discovery and access of actual digital objects greatly assisted libraries unsure of their own staffing costs/benefits to join the repository.

Originality/value

This case study may serve as a possible example of initial planning, workflow and final implementation strategies for new repositories in both the general and library consortium environment.
Utrecht University Repository: the evolution of the Igitur archive – a case‐study
Authors: Franken Saskia , Savenije Bas , Smith Jennifer
Published: August 2007

Purpose

The purpose of this paper is to outline the development of the institutional repository of Utrecht University, the Igitur Archive. The Utrecht repository is unique for several reasons: it was started several years before the international repository movement began; the repository is combined with an e‐publishing service, Igitur, Utrecht Publishing and Archiving Services; and because the repository is firmly embedded in the structural tasks of the university library. This case‐study highlights the advantages and disadvantages of this particular situation.

Design/methodology/approach

In order to give an outline of the evolution of the Igitur Archive, the paper uses information from policy papers and annual reports of the Utrecht University Library and Utrecht University, from the business plan of Igitur and from the Proceedings of the Dutch DARE project. The findings are sorted in four sections: the start of e‐publishing in Utrecht; a section about Igitur; a section detailing the lessons learned; and finally a glance at the future is given.

Findings

The conclusion is that the position of Utrecht as an “early adapter” in the Dutch repository movement has caused some delays, but that the combination of the repository with the additional e‐publishing services has proved to be very fruitful. Igitur has developed a strong position and both the e‐publishing services and the repository have a sound base for further growth.

Originality/value

This paper gives useful information to other university libraries who want to start a repository and an e‐publishing service or who are already developing such services.
Building institutional repository: an overview
Authors: Laxminarsaiah Ashalatha , Rajgoli Iqbalahmad U.
Published: August 2007

Purpose

The main purpose of this paper is to describe how the ISRO HQ Institutional Repository (IR) idea emerged and what are the steps taken to implement and build the IR. The scope of the repository, which started with newspaper clippings, has been enhanced to accommodate research papers, speeches/lectures, office orders/memorandums, videos, annual reports and the in‐house publications.

Design/methodology/approach

A comparative study of the available open source digital library software is made taking into consideration the availability of technical support, possibility of hands on training and the resources available for implementing the IR. Logical approach is made in building different communities, collections and decisions are taken in sharing the responsibility of maintaining different collections.

Findings

The paper provides evidence on how the ISRO HQ IR was built from scratch and how different collections with numerous forms and formats can be accommodated using DSpace software. Many problems were faced during customisation of metadata forms for different collections apart from Dublin Core metadata fields. DSpace allows workflow and customisation as per institutional requirements. It supports community/collection based content and submission by different user communities.

Research limitations/implications

This paper is a case study and limited only to ISRO HQ and describes the steps taken in implementing the IR considering the availability of technological infrastructure, manpower and possible collaboration of library with different sections/divisions at ISRO HQ.

Originality/value

This paper helps in planning to build an IR. The paper also helps the beginners in getting an idea of how different file formats can be used for different collections in order to maintain uniformity.
Creating a multipurpose digital institutional repository
Authors: Cohen Suzanne , Schmidle Deborah
Published: August 2007

Purpose

The purpose of this paper is to discuss DigitalCommons@ILR, a product of the Martin P. Catherwood Library and the School of Industrial and Labor Relations, Cornell University.

Design/methodology/approach

This paper recounts the development of DigitalCommons@ILR and examines local policies and procedures. In addition, the paper addresses the issues of choosing a institutional repository platform, creating partnership with stakeholders, and addressing staffing needs.

Findings

The paper finds that in less than two years from its inception, DigitalCommons@ILR was launched and is now providing access to nearly 2,000 documents, including access to an online journal. Partnerships and collaborations have been an essential component in the success of this product. The need for staff support to build and sustain this institutional repository was and remains vital.

Originality/value

This paper goes beyond the technical issues involved in creating an institutional repository by discussing the partnerships and staffing needs necessary to create and sustain such an endeavor.
On the road to Enlighten‐ment
Authors: Greig Morag , Nixon William J.
Published: August 2007

Purpose

The purpose of this paper is to chart the development and growth of open access and institutional repositories at the University of Glasgow, Scotland from initial work in 2001 to the University's recently launched service, Enlighten. The University of Glasgow is a signatory to the Scottish Open Access Declaration and recently released a statement on Open Access.

Design/methodology/approach

The study will focus on the key lessons learned through a twin track approach of advocacy and service development during the DAEDALUS Project (2002‐2005) and the transition of that work to a University service called Enlighten. This service includes a repository for published and peer‐reviewed papers which has now had over 2 million hits and over 270,000 PDF downloads since it was established in February 2004.

Findings

The paper reveals the lessons learned by the Library and the project team. It also identifies the range of issues which must be addressed in the successful implementation of a repository and its transition to a production service. These include the development of content policies, copyright clearance and the cultural change necessary to populate a repository service. These challenges have and continue to be addressed by the repository team at the University of Glasgow.

Originality/value

This paper provides details of the lessons learned in the practical experience of setting up an institutional repository and ensuring its transition to a full and supported University service. It will be of particular interest to institutions implementing a repository or running a pilot service.
Building an institutional repository: sharing experiences at the HKUST Library
Authors: Lam Ki‐Tat , Chan Diana L.H.
Published: August 2007

Purpose

The purpose of this paper is to document Hong Kong University of Science and Technology's (HKUST's) experiences in developing its Institutional Repository and to highlight its programming developments in full‐text linking and indexing, and cross institutional searching.

Design/methodology/approach

This paper describes how HKUST Library planned and set up its institutional repository, how it acquired and processed the scholarly output, and what procedures and guidelines were established. It also discusses some new developments in systems, including the implementation of OpenURL linking from the pre‐published version in the repository to the published sources; the partnership with Scirus to enable full‐text searching; and the development of a cross‐searching platform for institutional repositories in Hong Kong.

Findings

The paper reveals what and why some policy issues should be adopted, including paper versioning, authority control, and withdrawal of items. It notes what proactive approaches should be adopted to harvest research output. It also shows how programming work can be done to provide usage data, facilitate searching and publicize the repository so that scholarly output can be more accessible to the research community.

Practical implications

The paper provides a very useful case study for other academic libraries who want to develop their own institutional repositories.

Originality/value

HKUST is an early implementer of institutional repositories in Asia and its unique experience in policy issues, harvesting contents, standardization, software customization, and measures adopted in enhancing global access will be useful to similar institutions.