bluuebunny/crossref_metadata_2025 huggingface dataset:
Z and alpha generation teaching methods: digitalization of learning material
Authors: Annuš Norbert , Takáč Ondrej , Štempeľová Iveta , Dancsa Daniel
Published: May 2023

Digitalization is an emerging and inevitable part of everyday life and this also applies to education. The static learning material belongs to the multitude. Increasingly widespread artificial intelligence and other innovative technologies are facilitating the roll-out of personalized curricula and interactive learning materials. The trend in education is towards digitalisation and the appropriate use of information communication tools. Our research explores the importance, advantages and emerging disadvantages of digital learning materials. Furthermore, as a result of a quantitative survey of students, it is based on the interactive digitisation of learning materials using virtual models. Pupils, regardless of their level of education, demand digital learning materials and the use of information and communication tools in class, as Generation Z and Alpha are growing up with these tools. Educational establishments should therefore not restrict or prohibit the use of these tools, but should find ways of effectively integrating them into the classroom. Our aim is to motivate educators to increasingly complement traditional paper-based static learning materials with interactive digital learning materials. We have also worked to create interactive three-dimensional models for students to motivate and explore within the biology subject to support the teaching process. In summary, our article points out the importance of a certain degree of digitalisation of curricula and presents a model for possible future developments in contrast to static learning materials.
Unlocking Success in IT: A Systematic Exploration of Soft and Hard Skills and Their Collaborative Dynamics across Information Technology Roles
Authors: Forman Norbert , Avornicului Mihály Szilárd , László Szabó
Published: May 2023

The ability to identify and develop critical soft and hard skills is paramount for professionals seeking to excel in the Information Technology (IT) industry. A groundbreaking and systematic exploration of the essential soft and hard skills required for various IT roles is presented in this paper, along with a discussion of how collaborative dynamics influence their interconnection. In this study, we propose a novel model that explains the intricate relationships between these skills and how they impact performance within and across IT roles, based on a comprehensive analysis of existing literature, in-depth interviews with industry experts, and a large-scale survey of IT professionals.

Our findings indicate distinct soft and hard skill requirements for each IT role, emphasizing the importance of a well-rounded skill set for effective collaboration and synergy. Moreover, our research reveals the dynamic nature of the IT sector, indicating a growing need for professionals who are capable of adapting and growing their skills as technology advances.

As IT professionals, educators, and organizations strive to understand and develop the skills necessary to succeed in the industry, the proposed model serves as a valuable resource. Furthermore, our findings contribute to the ongoing discourse regarding the future of work in IT, providing insights into the evolving nature of skills and roles, as well as the critical connections that drive innovation and progress.
Investigation of copper corrosion behavior in chloride bath for nickel electrodeposition
Authors: Gharbi Amira , Hamlaoui Youcef
Published: May 2023

The present study is devoted to the electrodeposition of  nickel layers on copper substrates by cyclic voltammetry from chloride bath at a scan rate of 20 mV/s and at different bath temperatures between 25 and 55 °C  and  then after to their  corrosion behavior in chloride bath. The electrochemical behavior and corrosion properties were evaluated by cyclic voltammetry, potentiodynamic and electrochemical impedance spectroscopy. While the surface analysis of nickel coating at different temperatures was conducted by optical microscopy and white light interferometer (WLI). The obtained results show that the Ni layers have been deposited successfully on the Cu substrates. It was found that raising the bath temperature to 55 °C leads to smoother, dense, compact and recovering Ni coatings with a grain size of 0.024 nm and 0.294 µm as average roughness, which is mainly due to Ni grain refinement. While the effect of increasing bath temperature leads to a decrease in the corrosion resistance of copper.
Kur’an-i Kerim ve Kitab-i Mukaddeste Hukuki Açidan Aileye Bakiş
Authors: Skura Hysni
Published: May 2023

Kutsal kitaplar, insanlar arasındaki ilişkileri ve aile yapısını düzenleyen hukuki prensipleri içermektedir. Aile, her kutsal kitapta da çok önemli bir konudur ve insanların hayatındaki en temel birimlerden biridir. Kur'an-ı Kerim, aile kavramını Allah'ın insanlara lütfettiği bir nimet olarak tanımlar. İslam dininde evlilik, iki kişinin karşılıklı rızası ile gerçekleşen bir sözleşme olarak kabul edilir ve bu sözleşme tarafların birbirine karşı sorumluluklarını ve haklarını belirler. Ayrıca Kur'an-ı Kerim, aile içinde sevgi, saygı ve adaletin korunmasını vurgular.

Kitab-ı Mukaddes ise aileyi, Tanrı'nın insanlara verdiği bir armağan olarak tanımlar. Kitap, evliliğin birlikte yaşamak, çocuk sahibi olmak, birbirine sadık kalmak ve birbirine yardım etmek anlamına geldiğini belirtir. Ayrıca Kitab-ı Mukaddes, aile içinde sevgi, saygı ve bağlılığın korunması gerektiğini vurgular. Her iki kitap da aile içindeki eşitlik ve adalet ilkesine büyük önem verir. Erkekler ve kadınlar arasında eşitlik prensibi kabul edilirken, her bir bireyin hakları ve sorumlulukları belirtilir. Ayrıca aile içinde çocukların korunması ve eğitimi de çok önemli bir konudur.

Sonuç olarak, Kur'an-ı Kerim ve Kitab-ı Mukaddes, aile kavramını büyük bir saygı ve önemle ele alır ve insanların aile içinde sevgi, saygı ve adaletle birlikte yaşamasını öğütler.
ESG Reporting: Environmental Dimension Disclosures by Large Energy Sector Companies in India
Authors: Motwani Ameeta , Gupta Renu
Published: May 2023

Reporting about the Environmental, Social and Governance (ESG) dimensions of the business is fast becoming the norm for corporates the world over. Climate change is seen as the largest threat to the achievement of the UN Sustainable Development Goals. Given the importance of the energy sector and the impact it has on the environment, it was decided to explore the Environmental Dimension Disclosures (EDD) by the large energy sector (comprising of oil and gas; coal and power) companies in India. For this, content analysis of those energy sector companies was performed which have filed their Business Responsibility and Sustainability Reports (BRSR) with the National Stock Exchange of India. Filing of BRSR has been mandated for the largest 1000 companies in India by the Securities and Exchange Board of India (SEBI) from the Financial Year 2022-2023 but was voluntary for the first year (2021-2022). The study provides a detailed analysis of which questions of the BRSR relating to the environmental dimension are answered and how. The main limitation of the study is that it does not include some of the large energy sector companies since they have not filed their BRSR as it was voluntary this year. However, the detailed analysis of reporting on the environmental issues such as reduction achieved in the energy and water intensity and GHG, other emissions and waste generated with reference to turnover, has implications for policies on these disclosures including sector-specific guidelines. This is the first study based on a detailed qualitative analysis of BRSR.
Show Me Your Hands: A Moderator Effect Analysis on Nonverbal Behavior at the Bargaining Table
Authors: Dias Murillo de Oliveira , Teles André Correa , Lafraia João , Pereira Leonardo José Dias
Published: May 2023

Does the position of the hands interfere with the outcome of a negotiation? In this research, statistical analysis with N=110 business negotiations addressed to what extent nonverbal reinforcement (BL) moderates the relationship between opening value (OpenVal) and deal value (DealVal) of a face-to-face business negotiation requesting budgetary resources between two parties, with a 99 percent confidence interval. The null hypothesis has been rejected, and the results showed that showing hands (BL=1) was not more significant (B = -.015, p < .969) than hiding hands (BL=0), highly significant (B = 2,323, p <.000), implying that hiding hands produce more adverse results than showing hands at the bargaining table. Finally, the average difference between showing and hiding hands was 20.2 percent in the deal value, suggesting the adoption of nonverbal reinforcement in budgetary negotiations at the bargaining table.
Study of K- Idempotent Fuzzy Matrix
Authors: Pandey Priyanka
Published: May 2023

In this paper, we introduce and investigate the concept of k - Idempotent fuzzy matrix as a generalisation of Idempotent fuzzy matrix via permutations in this paper.
Advantages for investment in Bosnia and Herzegovina in relation to surrounding countries
Authors: Bulatović Anka , Ninić Boro
Published: May 2023

In order to achieve economic progress in less developed countries, it is necessary to provide the necessary resources. Foreign investments very often represent the primary source of financing for certain world economies, and the struggle for financial resources, which are limited, is becoming greater. Many countries have a planned approach to this process, and make huge efforts to attract foreign investors. For this reason, it is necessary to systematically approach this research problem, and to create adequate strategies for attracting foreign investments. When it comes to Bosnia and Herzegovina and the surrounding countries, the competition to attract foreign investments between them is getting tougher. Each of the neighboring countries has its own competitive advantages, and with an adequate set of incentive measures, it can achieve a significant inflow of foreign investments. Unfortunately, of all the surrounding countries, Bosnia and Herzegovina has the lowest inflow of foreign investments, so it is necessary to define the competitive advantages of the business environment in Bosnia and Herzegovina.
Legal status of male offspring according to the Skadar Statute
Authors: Đekić Đorđe
Published: May 2023

The necessity to study the statutes of coastal towns under Serbian rule in the Middle Ages stems from the fact that those statutes are actually written laws of those communities. We learn from them that the questions were regulated through customary law. The Skadar Statute, here the subject of our study, originate from the period of the King Stefan Dusan rule, more precisely, before he was crowned king in 1346. The paper is, as much the source allows it, a comprehensive study of the status of male offspring as given in the Skadar Statute. We have shown how it regulated marriage for minor sons and those of age, the questions of their wives' dowry, rules of intestacy, disinheritance of sons, issues of both sons' and parents' debts, wills made by father, mother and sons, as well as the rules of intestacy when there was no will. The legal issue of the male offspring in the Skadars Statute that has been studied and systematised in this way enables a comparison with the legal status of male offspring in other Serbian coastal towns, primarily of Kotor and Budva.
The national assembly of the Republic of Serbia and the German Bundestag: A comparative legal analysis
Authors: Toroman Aleksandra
Published: May 2023

The Bundestag, as the legislative body of the Federal Republic of Germany, represents its most important institution. The National Assembly in the Republic of Serbia also has significant influence and plays a crucial role. As legislative bodies represent the people, and the people are the bearers of a state's sovereignty which they do not exercise directly but through the operations and activities of the parliament, legislative bodies in certain states represent the highest authority. In this regard, the purpose of the legal research and analysis in this paper is to provide a parallel presentation of the activities of the legislative bodies and their influence in their respective states. Furthermore, each institution has its own unique characteristics that distinguish it from others. Therefore, the aim of this paper is to highlight the particularities and similarities of both legislative bodies.
Advanced techniques in the analysis of traffic accidents
Authors: Bodolo Ištvan
Published: May 2023

Modern vehicles in road traffic are equipped with mutually integrated electronic devices used for managing systems. A chip in the airbag module identifies collisions and, at the same time, memorizes key parameters prepared for the analysis of traffic accidents. After the transfer of data, it is possible to make an undoubted temporal-spatial analysis and give answers to all those questions which the previous practice had no answers for and instead relied on the principle of in dubio pro reo. The paper describes the current cognitive methods, presents modern digital forensics devices, its history, organization of digital forensics systems, highlights the formal and factual dilemmas of this novelty, describes the technique and method of data access as well as different perspectives. A list of questions that have not been answered by previous practice is provided, as well as several examples from practice, demonstrating the advantages that digital forensics achieves in relation to the traditional way of working. Applying the results of digital forensics will undoubtedly have a substantial effect on eradicating false accusations, erroneous verdicts, and unnecessary lawsuits. It will completely change the work of traffic-technical experts by eradicating all known weaknesses, reduce the number of lawsuits, and largely shorten the existing ones, which will affect the economy of proceedings in this area.
Risk management in civil engineering
Authors: Mašović Snežana , Pecić Nenad , Stošić Saša , Hajdin Rade , Tanasić Nikola
Published: May 2023

Risk is involved in the whole lifecycle of a structure: design, construction, utilization, and demolition. There is a close connection between reliability and risk. Contemporary building codes introduce consideration of reliability in structural design. Here, the concept of risk takes into account the level of consequences of a failure. Structural engineers, who are used to deterministic calculation procedures, are often unfamiliar with the uncertainties associated with risk analysis. An overview of the basic principles of risk management in civil engineering is presented in this paper.
Improving the competitiveness of the Serbian economy through education reforms
Authors: Jevtović Jelena
Published: May 2023

By using the causal analyses to examine correlation between the competitiveness level of the country and reforms in the field of education, this research aims to foresee possible educational reforms that would lead to greater competitiveness of the economy of the Republic of Serbia. The analysis presents how the competitiveness of a country can be measured, examines whether education is one of the indicators of competitiveness, evaluates competitiveness of the Serbian economy and reviews current state in all the relevant indicators in the field of education and all relevant reforms. This research uses the mix methodological approach and existing data from Global Competitiveness Index and one of its pillars dealing with human capital - Pillar 6 in order to foresee the educational reforms needed for Serbian economy to be more competitive. Results show that the quality of the human capital is one of the basic factors of competitiveness and that only quality education can lead to the rapid development of the Serbian economy and enhancement of its competitiveness. Research concludes that there is a great necessity in the Republic of Serbia for further reforms and investments in the education, especially in education of teaching staff and an innovative teaching programmes and curriculum for the most dynamic economy sectors, like ICT, trade, transport, tourism and financial services.
Evaluating digital corporate identity: Application of AHP method in website quality analysis
Authors: Marinović Nevena , Vlastelica Tamara , Krstić Jelena
Published: May 2023

Due to the increasing importance of websites as elements of digital corporate identity, website quality has become an area of great importance in practice and academic research. The goal of the research is to evaluate the quality dimensions of the website and determine their importance in choosing the most desirable option among several competing options. Given that the online visibility of companies from the construction industry is unsatisfactory, this sector was selected for the research, and the Web pages of selected companies from this sector were analyzed. By using the Analytical Hierarchy Process (AHP) method, it was examined which dimensions of quality have the greatest influence on the quality of a Web page. It was found that loading speed (0.703) and information quality (0.554) have the greatest influence on the quality of the website. The results of the research can be used by companies and Web designers in practice, in order to make the proper decisions regarding website content, design and functionality and their use in the context of improving the digital corporate identity.
Effective teaching in the zone of proximal development of students: The role of emotions
Authors: Tošić-Radev Milica , Pešikan Ana
Published: May 2023

According to Vygotsky's cultural-historical theory, mastering a new form of thinking or skill requires interaction with a more competent partner, with the task being in the zone of proximal development of the student. Both partners should be active during the task, with established inter-subjectivity, and the teacher providing sensitive scaffolding in the jointly formed work strategy. Although the zone of proximal development is often considered solely as an intervention in the cognitive domain, it cannot be fully understood without considering the affective side of learning. This paper analyzes the importance of affective interaction in the zone of proximal development in the cultural-historical approach to learning, and connects and supports it with contemporary findings, which suggest that the emotions of students and teachers, and their mutual affective relationship play a crucial role in all aspects of knowledge co-construction. Based on these considerations, pedagogical implications are derived. cultural-historical theory, zone of proximal development, preconditions of effective teaching, emotions and learning. Abstract Keywords
Contextual framework and prevention of burnout syndrome among professionals in educational institutions
Authors: Popović Daliborka , Minić Vesna , Antonijević Radovan
Published: May 2023

Burnout syndrome is a widely researched phenomenon and is the focus of numerous scientific studies. Research results show a prevalence of contextual factors in relation to individual factors for its emergence and development, as well as certain differences in approaches to the problem in different countries. Given the specificity of helping professions, which recognize and work within educational institutions, "helpers" are exposed to the greatest professional stress and the risk of burnout syndrome. The aim of this paper is to examine the contextual factors within the educational system that can influence the occurrence and development of burnout syndrome, with a focus on emphasizing the importance and possibilities of prevention through organizational changes. Therefore, the paper starts from the specificity of burnout syndrome related to helping professions, educated to provide help and support to others. After that, insights into visible or experienced consequences for employees in educational institutions are interpreted, drawing attention to their reflection on the development and education of individuals and society, as well as resources that can inhibit burnout syndrome. The conclusions of the analysis of this problem point to priority systemic tasks aimed at providing support and assistance to employees in educational institutions, viewed through three levels of a preventive approach. In this regard, the pedagogical implications of work can also be considered, as they can shed light on the specifics of burnout syndrome, recognition in practice, and adequate action to prevent consequences, most commonly through a model of self-help.
Arterial hypertension in mine pit miners
Authors: Kulić Ljiljana , Krstović-Spremo Vesna , Jovanović Jovica , Galjak Milivoje , Bojčeski Oliver , Jovanović Jovana
Published: May 2023

Introduction/Aim: Arterial hypertension is common both in the general population and in production workers, especially those who work in jobs with special working conditions. The aim of this work is to analyze the frequency of occurrence and characteristics of arterial hypertension in pit miners in relation to physical workers. Methods: The cross-sectional study included 321 miners of the "Lece" Mine (Serbia) and 150 manual workers who had never worked in the pit. The obtained results were analyzed in relation to the type and severity of arterial hypertension and the age of subjects. In order to diagnose hypertension, a clinical examination was performed. The chi-square test was used in the statistical analysis of data. Results: Arterial hypertension was significantly (p˂0.001) more often present in miners (35.2%) than manual workers (14.5%). At least 95% of the subjects of both investigated groups had primary hypertension. The frequency of hypertension increased with age in both studied groups and was highest in the age group of 46-55 years. There was no significant difference between the treated groups in relation to the frequency of hypertension by age group, although miners in the oldest age group had moderate (31.5%) and severe hypertension (13.0%) more often than manual workers (28.6% and 7. 1%). Conclusion: The more frequent occurrence of hypertension, as well as the predominance of moderate and severe hypertension, in miners compared to physical workers, points to the possibility that working conditions influence the onset of this disease.
Sleep quality, fatigue and sleepiness in medical students
Authors: Baljak Anja , Nikolić Aleksandra , Šipetić-Grujičić Sandra
Published: May 2023

Introduction/Aim: Medical students are exposed to a significant level of pressure due to academic demands, resulting in decreased sleep quality, fatigue, and increased daytime sleepiness, all of which can affect learning efficiency, academic success, and motivation. The research aimed to examine the prevalence of fatigue, sleep quality and daytime sleepiness among medical students and their interrelationship. Methods: The study was conducted as a cross-sectional study in December 2022 among 316 thirdyear students of the Faculty of Medicine, University of Belgrade. The data were collected by a survey questionnaire, which students filled out at the beginning of practical classes in the subject of Epidemiology. In addition to demographic data, students filled out a questionnaire on sleep quality (Pittsburgh Sleep Quality Index-PSQI), a questionnaire on fatigue (Fatigue Severity Scale-FSS), and a sleepiness scale (Epworth Sleepiness Scale-ESS). Descriptive statistics, ch2 test, and Student's t-test were used in the statistical analysis of the data. p < 0.05 was used as a statistically significant value. Results: The study included 312 third-year students of the Faculty of Medicine of the University of Belgrade, 86 men (27.5%) and 226 women (72.2%). The average age of the students was 21.37 years. More than half of the students (54.7%) had poor sleep quality, every fourth student had increased fatigue (27.6%), and almost half of the students had increased levels of sleepiness (45.8% ). There was no significant difference between men and women in sleep quality and level of fatigue, but women significantly more often had higher levels of daytime sleepiness (p=0.008). Male students who had increased fatigue significantly more often had poorer sleep quality than students with normal fatigue levels. While female students with an elevated level of fatigue significantly more often had poorer sleep quality and increased daytime sleepiness. Conclusion: Poor sleep quality, fatigue, and sleepiness were common in the population of medical students. More than half of the students (54.7%) had poor sleep quality, every fourth student had increased fatigue (27.6%), and almost half of the students had increased levels of sleepiness (45.8%). Therefore, it is necessary to encourage medical students to have a healthier lifestyle and adequate sleep patterns even in the earlier years of their studies.
Tinea of the penis: A rare localization of a dermatophyte infection
Authors: Bjekić Milan , Stojković Marina , Pecarski Danijela
Published: May 2023

Background/Aim: Dermatophyte infection of male genitalia is not common and the aim of this paper is to show the rare localization of this disease on the shaft of the penis in a healthy man. Case report: We present a 34-year-old man with pruritic annular erythematous scaly patch on the shaft of the penis. There are no other skin lesions. Sample preparation of changes from the body of the penis made with the addition of potassium hydroxide is positive, and culture revealed Trichophyton mentagrophytes. The patient was treated with a topical antifungal therapy for two weeks and skin lesions resolved. Conclusion: Although genital localization of dermatophyte infection is rare, this disease should be considered, diagnosed and treated early otherwise it may become a focus for recurrent fungal infections.
Knowledge and attitudes of managers on the application of standardized management systems in the Republic Health Insurance Fund
Authors: Tomanović Gorana
Published: May 2023

Introduction/Aim: The introduction and implementation of standardized management systems in the Republic Health Insurance Fund (RHIF) has become a necessity for the sake of internal stability, as well as the stability of the health system of the Republic of Serbia (RS). The aim of this cross-sectional study was to examine the knowledge and attitudes of managers of RHIF RS about standardized management systems and the importance of their implementation in RHIF, as well as to give appropriate recommendations. Methods: As part of this cross-sectional study, during May 2017, data was collected using a questionnaire from 157 managers of RHIF RS, because they had a direct insight into the implementation of ISO 9001 - quality management system and ISO 27001 - information security management system, for which RHIF is certified. Results: Of all the standardized management systems that were introduced in RHIF RS, the majority of managers were familiar with ISO 9001 (99.4%) and ISO 27001, while they were least familiar with ISO 30400 - human resources management system (6.4%), ISO 30001 - risk management system (5.7%), ISO 45001 - occupational health and safety (5.1%) and ISO 14001 - environmental management system (4.5%). The most important positive experiences regarding the implementation of ISO standardized management system were the following: better work organization (93.6%), increased satisfaction of employees (89.8%), improved work of branch offices (78.8%), and uniformity of work (72.0%), while the negative included: more extensive administration (26.8%) and resistance to changes (24.8%). The personal positive experiences related to the introduction of ISO standardized management systems included satisfaction with the improvement of business (84.1%) and increased responsibility (42.7%), while the negative ones were resistance to changes (31.2%) and a long period of introduction (23.6%). Conclusion: The continuous improvement of RHIF business process leads to the better quality of the healthcare system in RS and a better general health condition of society.
Incidence and mortality from breast cancer in the male and female population of Central Serbia in the period 2009-2020
Authors: Nikolić Aleksandra , Mićanović Danilo , Mitrašinović Petar , Murtezani Zafir , Banašević Marijana , Šipetić-Grujičić Sandra
Published: May 2023

Introduction/Aim: In 2020, breast cancer is the leading cause of morbidity globally when considering both sexes together, followed by prostate cancer and lung cancer. However, breast cancer is very rare in men. In this descriptive study, incidence and mortality from breast cancer was analyzed in the population of men and women in Central Serbia for the period from 2009 to 2020. Methods: Data on patients and deaths from breast cancer, as well as the number of inhabitants, by gender and age, were taken from published and unpublished material of the Institute for Public Health of Serbia "Dr. Milan Jovanović Batut". General, specific and standardized incidence and mortality rates were used in the analysis. Joinpoint regression analysis was used to analyze trends in morbidity and mortality. Results: In the period 2009-2020. In 2010, the average standardized incidence rate (per 100,000) for breast cancer was 1.3 for men and 65.3 for women, and the average mortality rate (per 100,000) was 0.4 for men and 19.8 for women. During the observed period, the standardized incidence rate for men increased by 1.9% per year and the mortality rate by 2.4%, but without significance. In women, the standardized incidence rate increases significantly by 3.5% per year in the period 2013-2020, and the standardized mortality rate significantly decreases by -0.5% per year in the period 2009-2020. years. In both sexes, mortality and incidence rates increased with age, except that in women the incidence rate for the age of 70 and over was lower compared to the incidence rate for the age of 60-69. Conclusion: It is necessary to further improve the implementation of organized screening for breast cancer in women in the territory of Central Serbia, to work on the reduction and/or elimination of risk factors, as well as on raising the awareness of men that there is a possibility that they can also get breast cancer.
Calidad del servicio y satisfacción del usuario en una oficina de seguros. Revisión sistemática.
Authors: Liñan Ramirez Gina Ursula
Published: May 2023

El objetivo de este estudio es evaluar y determinar sistemáticamente la relación entre la calidad del servicio y la satisfacción del usuario a través de una revisión de la literatura. El método de este estudio es descriptivo, y el objetivo de este trabajo es investigar sistemáticamente las características de 15 trabajos académicos publicados en los portales: Dialnet, Redalyc y Scielo y así determinar la fuente, año, metodología y revistas en las que fueron publicados entre 2018-2021, al tiempo que aborda la calidad del servicio y la satisfacción del usuario. La mayoría de los autores de los artículos investigados utilizaron un enfoque descriptivo. De igual forma, a partir de una revisión sistemática, se busca analizar y medir los distintos modelos utilizados para identificar los factores que inciden en la satisfacción del usuario y, estandarizar los conocimientos adquiridos y aplicarlos a la investigación. Esta evaluación teórica nos permite concluir que diferentes estrategias de calidad de servicio son utilizadas adecuadamente por la mayoría de las empresas, lo que nos permitirá diseñar estrategias que contribuyan a la satisfacción del usuario.
Spacematrix: Space, Density and Urban Form
Authors:   Chalmers University of Technology, Sweden, Berghauser Pont Meta , Haupt Per ,   Delft University of Technology
Published: May 2023

Spacematrix explores the potential of urban density as a tool for urban planning and design. This revised and extended edition of Meta Berghauser Pont and Per Haupt’s 2010 volume includes an extensive analysis of the relations between density, urban form and performance – a prerequisite for understanding and successfully predicting the effects of specific designs and planning proposals. The density database that is an integral part of the book has been expanded and now includes 142 examples from five capitals in Europe as well as examples from Asia. Berghauser Pont and Haupt demystify the use of concepts such as ‘urbanity’, ‘compact city’ and ‘park city’ by challenging the reliability of such concepts and critically examining the possibility of redefining them through quantification using multiple density measures. Spacematrix is of interest to professionals working in the field of urbanism, such as architects, urban planners and designers, as well as developers, economists, engineers and policymakers. It also offers researchers a method to quantitatively describe urban form and connect this to a wide range of performances.
Fortalecimiento de las asociaciones y MiPymes de Cotopaxi mediante elementos clave de la administración
Authors: Veintimilla Ruiz Jirma , Totoy Cañizares Danny Deivis , Herrera Bartelotti María José , Bautista Plaza Jorge Raúl
Published: May 2023

l marco del desarrollo de la investigación científica de las instituciones de educación superior (IES), se considera como vinculación con la sociedad a las actividades de divulgación científica, aportes a la mejora y actualización de los planes de desarrollo local, regional y nacional, y la transferencia de conocimiento y tecnología. Con este preámbulo, la maestría de Administración de Empresas de la Universidad Técnica de Cotopaxi, en conjunto con los estudiantes de las cohortes 2021 y 2022, ejecutaron varias actividades de vinculación, con el objetivo de fortalecer a las asociaciones y MiPymes de Cotopaxi mediante los elementos clave de la administración. Para esto, se realizó el diagnóstico situacional de las organizaciones, a través de entrevistas a los representantes, en las que se pudieron determinar las fortalezas y debilidades en el campo organizacional de 15 asociaciones y 12 emprendimientos beneficiarios del proyecto. En el diagnóstico, las debilidades en común de los beneficiarios fue la falta de apoyo para la comercialización y venta del producto, el posicionamiento de la marca y la falta de capacitación para la innovación de sus productos. Una vez identificadas las necesidades, los maestrantes aplicaron las fases de la administración: en la primera fase, planificaron actividades que se deben ejecutar, para solventar esas necesidades en conjunto con los estudiantes de la carrera de Diseño Gráfico. En este sentido, organizaron recursos necesarios para implementar soluciones, dirigieron las actividades a desarrollar para el fortalecimiento de estas organizaciones y, por último, controlaron los resultados obtenidos para la implementación en las organizaciones. Entre los productos académicos se elaboraron manuales de marca, capacitaciones en el manejo de redes sociales y e-commerce, capacitaciones en innovación y creatividad, modelos de negocios Canvas. De esta manera, los maestrantes de las cohortes 2021 y 2022 lograron transferir sus conocimientos, para impulsar el desarrollo de las Asociaciones y MiPymes de Cotopaxi.
Embracing Bell Beaker. Adopting new ideas and objects across Europe during the later 3rd millennium BC (c. 2600-2000 BC)
Authors: Kleijne Jos
Published: May 2023

This book deals with the question how communities across Europe during the later 3rd millennium BC adopt and transform the Bell Beaker phenomenon differently. By looking at these processes of change from the perspective of settlements and settlement material culture, an interpretation is given to the development of this phenomenon that is alternative to the currently prevailing migration models. Instead, the author uses social theories on the spread of innovations, the development and functioning of communication networks and the social technologies involved in the production of material culture in his arguments. For the first time, settlements from various regions of Europe are studied at the same level and compared using modern research methods such as aoristic frequency distributions, the Bayesian modelling of radiocarbon dates and network analyses. Temporal and spatial variability in the regional processes that lead to the adoption (and rejection!) of Bell Beaker innovations are described in detail. The regional variability in communication between settlements, and the exchange of ideas and objects and mobility of people are combined with sociological network theories on the spread and adoption of novel ideas. Regional differences in the production of pottery are reviewed by both quantitative and qualitative methods. Finally, a Bell Beaker network is described in which various processes of innovation adoption and subsequent re-invention, developing communication networks and different forms of mobility take part.
How's Life? Living Conditions in the 2nd and 1st Millennia BCE
Authors: Zanon Marco
Published: May 2023

The Bronze Age and Early Iron Age saw many developments in metalworking, social structure, food production, nutrition, and diet. At the same time, networks in Europe intensified and human impact on the environment changed in character. What influence did these transformations have on daily life? Which proxies can researchers use to study these topics? This volume presents scientific contributions from different fields of expertise within modern archaeology in order to investigate past living conditions through aspects of the archaeological record related to production (e.g. of food and metal), well-being (e.g. diet, health), human relations (e.g. violence), and the local environment (e.g. pollution, waste disposal, and water management). It also critically addresses contemporary graphic representations of Bronze Age living conditions. This volume compiles papers from a session with the same title organized for an international open workshop of the Graduate School ‘Human Development in Landscapes’, entitled ‘Socio-Environmental Dynamics over the Last 12,000 Years: The Development of Landscapes IV’, which took place in 2017, in Kiel, Germany. Publications detailing overarching core research on subsistence systems, societal transformations, and resilience versus rupture dynamics already exist. With this volume, we aim to provide a closer look at everyday life in past communities.
Pengaruh Penerapan Sistem E-Filing, Pengetahuan, Perpajakan dan Sanksi Perpajakan Terhadap Kepatuhan Wajib Pajak Dengan Sosialisasi Perpajakan Sebagai Variabel Moderasi
Authors: Akbar Rafaiz
Published: May 2023

Penelitian ini bertujuan untuk mengetahui pengaruh Penerapan Sistem e-filing pengetahuan perpajakan, dan sanksi perpajakan terhadap kepatuhan wajib pajak dengan sosialisasi  perpajakan sebagai variabel  moderating pada KPP Pratama Medan Petisah. Sampel dalam penelitian ini adalah 100 wajib pajak orang pribadi yangterdaftar di KPP Pratama Medan Petisah. Teknik analisis data dalam  penelitian ini mengunakan uji asumsi klasik dan Moderated Regression Analysis (MRA).
Berdasarkan hasil penelitian menunjukkan bahwa Penerapan Sistem eFiling tidak berpengaruh signifikan terhadap kepatuhan wajib pajak, Pengetahuan Perpajakan berpengaruh signifikan terhadap kepatuhan wajib pajak, dan sanksi  perpajakan  tidak berpengaruh signifikan terhadap sosialisasi perpajakan. Sosialisasi Perpajakan tidak dapat memoderasi hubungan antara Penerapan Sistem e-Filing terhadap kepatuhan wajib pajak. Sosialisasi Perpajakan dapat memoderasi untuk hubungan antara Pengetahuan Perpajakan terhadap kepatuhan wajib pajak dan Sosialisasi Perpajakan tidak dapat memoderasi untuk hubungan antara sanksi pajak  terhadap kepatuhan wajib pajak.
Pengaruh Person Job Fit dan Person Organization Fit Terhadap Komitmen Organisasional dan Organization Citizenship Behavior
Authors: Nickita Dhea
Published: May 2023

Penelitian ini bermaksud untuk melihat pengaruh person job fit terhadap komitmen organisasional dan organizational citizenship behavior (OCB), serta melihat pengaruh person organization fit terhadap komitmen organisasional dan organizational citizenship behavior (OCB). Peneliti melakukan reserch pada Kementerian PUPR Direktorat Jenderal Sumber Daya Air Balai Wilayah Sungai Sumatera II. Banyaknya jumlah populasi diperusahaan sekitar 400 orang, sedangkan sampel yang dipakai oleh peneliti sebanyak 200 orang dengan menggunakan metode rumus slovin. Pengumpulan data dilakukan dengan cara menyebar kuesioner. Hasil dari pengujian ini menunjukkan bahwa person job fit memiliki hubungan yang  positif dan signifikan terhadap komitmen organisasional dan organization citizenship behavior (OCB), sedangkan person organization fit tidak memiliki hubungan positif dan signifikan terhadap komitmen organisasionla dan organization citizenship behavior (OCB). Tujuan dari penelitian ini adalah untuk membantu organisasi merekrut, menyaring serta penempatan para pekerja yang ingin bergabung di dalam organisasi secara teliti, agar organisasi memiliki sumber daya manusia yang berkualitas sehingga dapat mencapai tujuan utama suatu organisasi.
Pengaruh Kepemimpinan Transformasional Terhadap Organizational Citizenship Behavior Yang Dimediasi Oleh Komitmen Organisasi Pada Kantor Badan Pusat Statistik Kota Medan
Authors: Al amin Qadar
Published: May 2023

Hasil penelitian ini menunjukakan bahwa Kepemimpinan Transformasional berpengaruh langusng positif dan signifikan terhadap Komitmen Organisasi. Kepemimpinan Transformasional berpengaruh langusng negatif dan signifikan terhadap OCB. Kepemimpinan Transformasional berpengaruh negatif terhadap OCB melalui komitmen organisasi.Hasil nilai R2 diperoleh koefisien determinasi (R2) sebesar 0,118, artinya pengaruh variabel Kepemimpinan Transformasional (X) terhadap Komitmen Organisasi (Z) 11,8% sedangkan sisanya di pengaruhi variabel lain.Hasil koefisien determinasi (R2) sebesar 0,040, artinya pengaruh variabel Kepemimpinan Transformasional (X) dan Komitmen Organisasi (Z) terhadap OCB (Y) 04,0% sedangkan sisanya di pengaruhi variabel lain.
Pengaruh Work-Life Balance, Loyalitas Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Di Grand Mercure Medan Angkasa Hotel
Authors: Tahniah Diba Putri
Published: May 2023

Penelitian ini bertujuan untuk mengetahui apakah work-life balance, loyalitas kerja dan komitmen organisasi berpengaruh terhadap organizational citizenship behavior di Grand Mercure Medan Angkasa Hotel. Desain penelitian analisis regresi linier berganda digunakan untuk mengetahui bagaimana pengaruh antara variabel independen dengan variabel dependen. Dalam penelitian ini menggunakan jenis penelitian asosiatif. Populasi pada penelitian ini sebanyak 115 orang karyawan. Sampel pada penelitian ini menggunakan sampel jenuh, maka dari itu sampel penelitian ini 115 orag karyawan yang meliputi keseluruhan karyawan di Grand Mercure Medan Angkasa Hotel.
Hasil penelitian ini menunjukkan bahwa variabel Work-life Balance berpengaruh signifikan terhadap Organizational Citizenship Behavior, variabel Loyalitas kerja tidak berpengaruh signifikan terhadap Organizational Citizenship Behavior dan variabel Komitmen organisasi tidak berpengaruh signifikan terhadap Organizational Citizenship Behavior.
 
Kata kunci: Work-life Balance, Loyalitas Kerja, Komitmen Organisasi, Organizational Citizenship Behavior
Analisa Faktor Yang Mempengaruhi Organizational Citizenship Behavior Karyawan PT.Bank Sumut Kantor Pusat Medan
Authors: Anshah Amri
Published: May 2023

Abstract: This study aims to analyze the significant influence of organizational climate, employee engagement, work palcement and organizational commitment on the organizational citizenship behavior of PT. Central Sumatera Bank Medan. The total population in this study amounted to 531 employee and use 84 employee as a sample. The analysis technique used is multiple regression analysis. The results showed that organizational climate, work placement and organizational commitment had a significant effect on organizational citizenship behavior and  employee engagement had a not significant effect on organizational citizenship behavior at PT. Central Sumatera Bank Medan. As simultan effect the organizational climate, employee engagement, work placement and organizational commitment had a significant effect on organizational citizenship behavior at PT. Central Sumatera Bank.
 
Abstraksi: Penelitian ini bertujuan untuk menganalisis pengaruh signifikan iklim organisasi, keterlibatan pegawai, penempatan kerja, komitmen organisasi terhadap Organizational Citizenship Behavior pada PT. Bank Sumut Kantor Pusat Medan. Jumlah populasi dalam penelitian ini adalah berjumlah 531 pegawai dan sampel yang diambil sebanyak 84 pegawai PT.Bank Sumut Kantor Pusat. Teknik analisis yang digunakan adalah analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa budaya iklim organisasi, penempatan kerja dan komitmen organisasi berpengaruh signifikan terhadap OCB sedangkan keterlibatan pegawai tidak berpengaruh signifikan terhadap OCB pada PT. Bank Sumut Kantor Pusat Medan. Secara simultan iklim organisasi, keterlibatan pegawai, penempatan kerja dan komitmen organisasi berpengaruh signifikan terhadap OCB pada PT. Bank Sumut Kantor Pusat Medan.
Faktor-Faktor Yang Mempengaruhi Minat Berwirausaha dengan Menggunakan Theory of Planned Behavior dan Perceived Desirability Dimoderasi oleh Gender (Studi Kasus Mahasiswa FEB Prodi Manajemen Universitas Harapan Medan)
Authors: Al Hafiz Nur Salam , Nasution Aulia Arief , Suyar Annisa Suvero
Published: May 2023

Penelitian ini bertujuan untuk mengetahui pengaruh attitude toward behavior, subjective norms, perceived behavioral control dan perceived desirability terhadap minat berwirausaha secara parsial serta untuk mengetahui apakah gender memoderasi pengaruh attitude toward behavior, subjective norms, perceived behavioral control dan perceived desirability terhadap minat berwirausaha secara parsial. Jumlah populasi dalam penelitian ini adalah berjumlah 100 orang dengan menggunakan teknik penelitian populasi. Teknik analisis yang digunakan adalah MRA. Hasil penelitian menunjukkan bahwa attitude toward behavior tidak berpengaruh terhadap minat berwirausaha, subjective norms berpengaruh positif dan signifikan terhadap minat berwirausaha, perceived behavioral control berpengaruh positif dan signifikan terhadap minat berwirausaha, perceived desirability tidak berpengaruh terhadap minat berwirausaha. Gender memoderasi pengaruh attitude toward behavior terhadap minat berwirausaha, gender memoderasi pengaruh subjective norms terhadap minat berwirausaha, gender memoderasi pengaruh perceived behavioral control terhadap minat berwirausaha dan gender memoderasi pengaruh perceived desirability terhadap minat berwirausaha pada Mahasiswa FEB Prodi Manajemen.
Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Intervening Pada PT. Graha Mandiri Barata Medan
Authors: Saragih Zainul
Published: May 2023

Penelitian ini bertujuan untuk mengetahui pengaruh komitmen organisasi terhadap kinerja melalui kepuasan kerja sebagai variabel intervening pada PT. Graha Mandiri Barata Medan. Populasi dalam penelitian ini berjumlah 300 orang dengan jumlah sampel sebanyak 171 orang. Metode pengambilan sampel adalah randome sampling. Data yang diperoleh kemudian diolah dengan menggunakan alat bantu SPSS Statistics versi 22. Teknik analisis data dalam penelitian ini meliputi uji reliabilitas, uji validitas, uji asumsi klasik (uji multikolinieritas, uji normalitas, dan uji heteroskedastisitas), uji statistik (uji koefisien determinasi (R2), uji signifikansi parameter individual (uji t), uji signifikansi simultan (uji f), dan analisis jalur (path analysis)). Hasil penelitian menunjukan bahwa komitmen organisasi berpengaruh positif dan signifikan terhadap kepuasan kerja. Kepuasan kerja berpengaruh positif namun tidak signifikan terhadap kinerja karyawan. Komitmen organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan. Kepuasan kerja tidak dapat memediasi antara variabel komitmen organisasi terhadap kinerja karyawan.