bluuebunny/crossref_metadata_2025 huggingface dataset:
ANALISIS PERILAKU BRAND SWITCHING DALAM PEMBELIAN PRODUK HANDPHONE
Authors: Santoso Rahmat Agus
Published: September 2020

Fakultas Ekonomi Universitas Muhammadiyah GresikE-mail: ra_santosa@yahoo.co.id.ABSTRACTThis study aimed to identify factors that influence consumers’ brand switching behavior in the purchaseof mobile products in the district Undergraduate Theses. This study uses samples of 100 respondents,the type of data used in the primary. Data collection techniques using questionnaires andmultiple linear regression analysis tool. The results demonstrated that the factor of price, satisfactionand quality simultaneously and partially have influence over purchasing decisions. All three of thesefactors, the most dominant influence on purchase decisions is the price factor.Keywords: price, customer satisfaction and quality.
DAFTAR ISI Jurnal Manajemen Bisnis Vol. 02 No.1 Hal. 1-98 April 2012
Authors: ISI DAFTAR
Published: September 2020

MANAJEMEN BISNISJurnal Penelitian dan PemikiranDAFTAR ISIISSN : 2089-0176SIKAP ONLINE SHOPPING DAN NIAT PENCARIAN INFORMASI TERHADAPNIAT DAN PERILAKU BELANJAApriliani Kartika Setiowati, Widayat, dan Jasly By .............................................................. 1PENGARUH BUDAYA DAN KOMITMEN ORGANISASI SERTAHUBUNGANNYA ANTARA PARTISIPASI PENGANGGARANDAN KINERJA MANAJERIAL PERUSAHAAN AMDK DI PASURUANTitik Wijayanti .............................................................................................................................. 9PERSEPSI KEADILAN KOMPENSASI TERHADAP KOMITMENORGANISASIONAL MELALUI KEPUASAN KERJAWilujeng Rahayu ......................................................................................................................... 19ANALISIS KEPERCAYAAN NASABAH PENGGUNA ATMYeni Dwi Meilianasari ................................................................................................................ 29KEPEMIMPINAN DAN LOYALITAS TERHADAP KINERJA KARYAWAN RSJMENUR SURABAYAA. Suyunus Adiwibowo ............................................................................................................. 41KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN SEBAGAIANTESEDEN LOYALITAS PELANGGANRohmat Dwi Jatmiko ................................................................................................................... 59ANALISIS KEPUASAN NASABAH ATAS DIMENSI KUALITAS PELAYANANBANK SYARIAH MANDIRI MALANGIkfi Akmalia .................................................................................................................................. 69PENGARUH CORPORATE SOCIAL RESPONSIBILITY DAN GOODCORPORATE GOVERNANCE TERHADAP KINERJA PERUSAHAANRetno Kusuma Dewi dan Bambang Widagdo ....................................................................... 81
PENGARUH BUDAYA DAN KOMITMEN ORGANISASI SERTA HUBUNGANNYA ANTARA PARTISIPASI PENGANGGARAN DAN KINERJA MANAJERIAL PERUSAHAAN AMDK DI PASURUAN
Authors: Wijayanti Titik
Published: September 2020

PENGARUH BUDAYA DAN KOMITMEN ORGANISASI SERTAHUBUNGANNYA ANTARA PARTISIPASI PENGANGGARAN DANKINERJA MANAJERIAL PERUSAHAAN AMDK DI PASURUANTitik WijayantiMagister Manajemen Universitas Muhammadiyah MalangE-mail: titikwijayanti98@yahoo.comABSTRACKThis study examines the effects of 1) budgetary participation on the managerial performance and 2)organizational culture on moderating relationship between budgetary participation and managerialperformance. This study also examine organizational commitment on moderating the relationshipbetween budgetary participation and managerial performance. This study use data obtained fromAMDK companies in Pasuruan through proportional stratified sampling. This studies’ respondentsare middle and lower managers in 20 AMDK companies in Pasuruan, East Java, Indonesia. From120 questionnaires distribute to respondents, only 68 questionnaires were returned and were useablefor analysis a response rate of 56,67 %. The method to analyze data is a moderating regressionanalysis. The results show that budgetary participation has no influence on managerial performance.Organizational culture as moderating variable has no influence on relationship between budgetaryparticipation and managerial performance. Organizational commitment as moderating variable hasa negative influence and significant relationship between budgetary participation and managerialperformance.Keywords: organizational culture, organizational commitment, budgetary participation and managerialperformance
PERSEPSI KEADILAN KOMPENSASI TERHADAP KOMITMEN ORGANISASIONAL MELALUI KEPUASAN KERJA
Authors: Rahayu Wilujeng
Published: September 2020

PERSEPSI KEADILAN KOMPENSASI TERHADAP KOMITMENORGANISASIONAL MELALUI KEPUASAN KERJAWilujeng RahayuPT. PG Rajawali I Unit I Krebet Baru Bululawang, MalangE-mail: Wilujeng_Rahayu24@yahoo.comABSTRACTFairness has an important relationship to the concept of commitment, but has only received littleattention in the Human Resources Management literature. Basic question about the relationship betweenfairness and organizational commitment are whether there is a variable between these to constructsor whether there is direct influence. Previous literature has revealed mixed results. LockeLuthan (1990) state that the relationship of fairness in the form of an award contingent and noncontingent on organizational commitment through job satisfaction. The goal of this research is to testand prove that perception of fairness compensation affect on organizational commitment through jobsatisfaction. The research was conducted at PT. PG Rajawali I Krebet Baru Bululawang, Malang.There the entire employee population is fixed and using random sampling techniques the study obtained358 respondents. Three variables are collected using questionnaires and interviews: the perceptionof compensation’s fairness, organizational commitment and job satisfaction. The data is analyzedusing path analysis and regression. The results show that perception of compensation fairnesshas a positive and significant impact on organizational commitment and a significant positive effecton job satisfaction. Job satisfaction has positive and significant impact on organizational commitment.Perception of compensation fairness has a stronger influence on organizational commitment ifthe relationship is direct rather than the indirect influence job satisfaction as a mediating variable.From the results of indirect influence perception of compensation fairness to the commitment throughsatisfaction can be interpreted that the employee reminds not imported level of job satisfaction, butemployees feel that fair compensation from the company will further enhance employee commitmentto the organization.Keywords: compensation fairness perceptions, job satisfaction, organizational commitment.
KEPEMIMPINAN DAN LOYALITAS TERHADAP KINERJA KARYAWAN RSJ MENUR SURABAYA
Authors: Adiwibowo A. Suyunus
Published: September 2020

KEPEMIMPINAN DAN LOYALITAS TERHADAP KINERJAKARYAWAN RSJ MENUR SURABAYAA. Suyunus AdiwibowoRumah Sakit Asrama Haji SurabayaE-mail: as_adiwibowo@yahoo.co.idABSTRACTThis study’s purpose were: 1) To know and analyze whether the commitment, loyalty and discipline ofwork simultaneously influence to the ability of employees at Menur regional mental hospital, Surabaya.2) To know and analyze if commitment, loyalty and discipline of work can partially affect the ability ofemployees, 3) To know and analyze which among commitment, loyalty and discipline of work have themost dominant influence on the ability of employees at Menur regional mental hospital. Data wascollected from employees at the regional mental hospital by using questionnaires. Analyses method usesmultiple linear regression analysis, correlation coefficient, coefficient of determination, simultaneoustests and partial tests. The result of this study indicate that commitment, loyalty and discipline of workhave significant influences on the ability of the regional mental hospital employees simultaneously andpartially, while the most dominant influence is work discipline.Keywords: commitment, loyalty, discipline and ability to work of employees.
KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN SEBAGAI ANTESEDEN LOYALITAS PELANGGAN
Authors: Jatmiko Rohmat Dwi
Published: September 2020

KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN SEBAGAIANTESEDEN LOYALITAS PELANGGANRohmat Dwi JatmikoFakultas Ekonomi dan Bisnis Universitas Muhammadiyah MalangE-mail: jetto@umm.ac.idABSTRACTThis study aims to analyze the influence of service quality on customer satisfaction and loyalty at theIslamic hospital Aisiyah Diponegoro Ponorogo (RSIADP). Data analyzed 116 unit of analysis ofquestionnaires distributed to 160 respondents from patient’s next of kin from a sample taken by quotasampling. The definition of customer in this study is the patient’s immediate family (father, mother, sonor daughter) who are waiting for patients hospitalized at least 2 consecutive days in the hospital.Structural equation modeling (SEM) with AMOS Version 5.0 procedure used to test the hypothesizedmodel showed that the quality of inpatient services significantly affect customer satisfaction andloyalty. The study found that more effective customer loyalty is built through quality of service thanthrough customer satisfaction.Keywords: quality of service, customer satisfaction, customer loyalty
PENGARUH CORPORATE SOCIAL RESPONSIBILITY DAN GOOD CORPORATE GOVERNANCE TERHADAP KINERJA PERUSAHAAN
Authors: Dewi Retno Kusuma , Widagdo Bambang
Published: September 2020

PENGARUH CORPORATE SOCIAL RESPONSIBILITY DAN GOODCORPORATE GOVERNANCE TERHADAP KINERJA PERUSAHAANRetno Kusuma DewiDinas Pendidikan Pemuda dan Olahraga Kab.KediriE-mail: retnokusuma@yahoo.comBambang WidagdoUniversitas Muhammadiyah MalangE-mail: bwidagdo@gmail.comABSTRACTThis study aims to describe and examine the effect of Corporate Social Responsibility and GoodCorporate Governance on Corporate Performance in the manufacturing companies listed on theStock Exchange in 2010.This study built on the belief that with the implementation of the practice ofcorporate social responsibility (CSR), it will give assurance to stakeholders that the company hasdone a good corporate governance (GCG), which is expected to improve company performance.Data collection using purposive sampling to manufacturing companies listed on the Indonesia StockExchange in 2010. A total of 98 manufacturing firms are used as samples.Analytical techniques usedin this study using descriptive statistical analysis and pathway analysisThe results of this study indicate that the manufacturing companies listed on the Stock Exchange in2010 has done a good CSR, through disclosing social responsibility in the annual report.While theimplementation of GCG and ROE in the manufacturing companies listed on the Stock Exchange in2010 was bad.Corporate Social Responsibility significant influence on Good Corporate Governance,Good Corporate Governance significantly influence the performance of the company, CorporateSocial Responsibility significantly influence the performance of the company through good corporategovernance as an intervening variableKeywords: corporate social responsibility, good corporate governance, corporate performance
SUSUNAN REDAKSI JURNAL MANAJEMEN BISNIS
Authors: MANAJEMEN BISNIS SUSUNAN REDAKSI JURNAL
Published: September 2020

KETUA DEWAN PENYUNTINGFien ZulfikarijahWAKIL KETUA DEWAN PENYUNTINGSiti NurhasanahPENYUNTING PELAKSANAAniek RumijatiTitiek AmbarwatiUci YuliatiMITRA BEBESTARIWidayat (Universitas Muhammadiyah Malang)Lukman Hakim (Universitas Negeri Surabaya)Sentot Imam Wahjono (Universitas Muhammadiyah Surabaya)Marwan (Universitas Negeri Padang)Yulhendri (Universitas Negeri Padang)Tri Ari Prabowo (Universitas Muhammadiyah Gresik)SEKRETARIS REDAKSIM. Erfan ArifEka Kadharpa Utama DewayaniALAMAT REDAKSIProgram Studi ManajemenFakultas Ekonomi dan Bisnis Universitas Muhammadiyah MalangJl. Raya Tlogomas No. 246 Malang. Telp. (0341) 464318 psw 214E-mail: manajemen@umm.ac.idISSN : 2089-0176Jurnal Manajemen Bisnis (JMB) diterbitkan oleh Program Studi Manajemen Fakultas Ekonomi dan BisnisUniversitas Muhammadiyah Malang. Jurnal ini dijadikan media informasi tentang karya ilmiah dibidang Manajemendan Bisnis baik hasil penelitian, kajian empiris maupun teoritis bagi setiap akademisi terutama dosen, mahasiswadan alumni baik di lingkungan Universitas Muhammadiyah Malang.Penyunting juga menerima tulisan dari penulis di luar lingkungan Universitas Muhammadiyah Malang. Jurnal iniditerbitkan dua kali setahun yaitu pada bulan April dan Oktober.
Daftar Isi Jurnal MANAJEMEN BISNIS Vol.2 No.2 Oktober 2012
Authors: Isi Daftar
Published: September 2020

MANAJEMEN BISNISJurnal Penelitian dan PemikiranDAFTAR ISIISSN : 2089-0176     PENGARUH BAURAN PEMASARAN TERHADAP KOMUNIKASI DARI MULUT KE MULUT MELALUI KEPUASAN PELANGGANNurhadi Wijayanto.............................................................99                        PENGARUH PELATIHAN TERHADAP KINERJA PERAWAT DENGAN MOTIVASI SEBAGAI VARIABEL MODERASI (Studi pada RSUD Dr. Saiful Anwar Malang)Siti Umi Ernawati ..............................................................111 MODEL PERILAKU INOVATIF INDIVIDU DALAM PENGGUNAAN PASCAADOPSI TEKNOLOGI INFORMASISigit Pramono ...................................................................123 ANALISIS EFISIENSI TEKNIS DAN SKALA EKONOMI INDUSTRI PERBANKAN SYARIAH DI INDONESIA Fitriningsih Amalo ...........................................................141 PENGARUH DETERMINAN STRUKTUR MODAL TERHADAP NILAI PERUSAHAAN (Studi Kasus Pada Perusahaan Properti Di Bursa Efek Indonesia)Murtiningsih ......................................................................153SEGMENTASI DAN POLA PERILAKU PENGGUNA FACEBOOK (Studi pada mahasiswa Universitas Muhammadiyah Malang)Imam Hariyadi ..................................................................163FAKTOR–FAKTOR YANG MEMPENGARUHI SENSITIVITAS LABA PADA INDUSTRI BARANG KONSUMSI DI INDONESIACandra Romanda ............................................................. 171PENGARUH KONFLIK PERAN GANDA DAN STRESS KERJA TERHADAP KINERJA DOSEN WANITA DI FAKULTAS EKONOMI UNIVERSITAS JAMBISry Rosita ....................................................................... 185KUALITAS PELAYANAN DAN KEPUASAN MAHASISWA SEBAGAI ANTESEDEN VALENSI WORD OF MOUTH PADA MAHASISWA UNIVERSITAS MUHAMMADIYAHMALANGH.B Ardianto, Hazaruddin Malik, dan Eko Handayanto
PENGARUH BAURAN PEMASARAN TERHADAP KOMUNIKASI DARI MULUT KE MULUT MELALUI KEPUASAN PELANGGAN
Authors: Wijayanto Nurhadi
Published: September 2020

Nurhadi WijayantoPT. JAMSOSTEK (Persero) Kantor Cabang PasuruanE-mail: Nurhadi_wijayanto@yahoo.comABSTRACTThis research represent quantitative research and it aims to analyse influence of marketing mix toword of mouth with customer satisfaction as intervening variable. By using two way of that is enquettemethod and of interview. The tool of analyses used Structural Equation Modelling (SEM). Result ofresearch indicate that marketing mix which consist of product, price, place, promotion, people, physicalevidence and process influenced to customer satisfaction at participant of program of Jamsostek. Indetail, those product variables namely price, place, promotion, and physical evidence have influencedsignificantly to customer satisfaction where as people variable and process did not influencesignificantly to customer satisfaction. The Customer satisfaction have influenced to word of mouth(WOM) at participant of program of Jamsostek. Marketing mix (product, price, place, promotion,people, physical evidence and process) have influence to word of mouth (WOM). Marketing mix didnot influence to word of mouth (WOM) directly but indirect influence to WOM. It mean that thecustomer satisfaction did not have synergy with marketing mix.Keyword: Marketing mix, customer satisfaction, word of mouth.
PENGARUH PELATIHAN TERHADAP KINERJA PERAWAT DENGAN MOTIVASI SEBAGAI VARIABEL MODERASI (Studi pada RSUD Dr. Saiful Anwar Malang)
Authors: Ernawati Siti Umi
Published: September 2020

Siti Umi ErnawatiRSUD Dr.Saiful Anwar MalangE-mail: erna.bachtiar@yahoo.co.idABSTRACTResearch with the title “The Effect of Training on Performance Motivation as a nurse with Variablemoderation. The purpose of this study was to determine the effect of training on the performance ofnurses in the RSSA, the influence of motivation on the performance of nurses in the RSSA, as well as todetermine the influence of motivation, influence the performance of nurse training in the RSSA Malang.Variables mentioned above were analyzed on several theories. Methods of research carried out bystatistical tests using SPSS to analyze the effect of training on performance, the influence of motivationon performance, as well as the role of motivation to the influence of training to performance. Theresults showed that training had a significant influence on the performance of nurses in the RSSA.While the motivation had no effect on performance and not be able to be moderating influence on theperformance of nurse training in the RSSA.Keywords: training, motivation, and nurses performance
MODEL PERILAKU INOVATIF INDIVIDU DALAM PENGGUNAAN PASCA ADOPSI TEKNOLOGI INFORMASI
Authors: Pramono Sigit
Published: September 2020

Sigit PramonoUniversitas Muhammadiyah MalangE-mail: sigitpramono_03@yahoo.comABSTRACTThe aim of this study was to confirm the relationship between variables that allegedly affect the postadoptionbehavior of technology in business organizations based on information technology (IT) Post-adoptionbehavior investigated was to innovate with IT that appears on the stage of infusion. The object ofresearch was paperless office internal (POINT) at PT. Telekomunikasi (Telkom), Indonesia, Tbk. Datawas collected from permanent employees of PT. Telkom Indonesia in four locations whose usingPOINT application shaped by internal web-based portal. Data collected by using questionnaires inthe period December 2010 to January 2011. Respondent were 118 workers. Data analysis was performedusing a model of Structural Equation Modeling (SEM) with component-based applicationassistance SmartPLS 2.0. The results state that user satisfaction, personal innovative and facilitatingconditions were positively related directly to innovate with IT. Post-adoption perceived usefulnessand confirmation of expectations were positively related indirectly to innovate with IT, while selfefficacyand rewards found no effect on innovate with IT. The result of research confirmed previousresearch and conducted discussions on the results of research that was unique. Discussion and conclusionsof study yields several implications and needed further research on the behavior of innovatingwith IT.Keywords: Innovate with IT, the post-adoption behavior, personal innovativeness, self-efficacy, rewards
ANALISIS EFISIENSI TEKNIS DAN SKALA EKONOMI INDUSTRI PERBANKAN SYARIAH DI INDONESIA
Authors: Amalo Fitriningsih
Published: September 2020

Fitriningsih AmaloUniversitas Muhammadiyah KupangE-mail: ithyamalo@yahoo.comABSTRACTThis study aimed to measure the extent of technical efficiency of Islamic banking industry, analyzingpotential improvements composition of input and output, determine the source of technical efficiency,and to know the position of economies of scale. The analysis technique used Data EnvelopmentAnalysis (DEA). The determination of input and output used the intermediation approach. The variablesinputs are namely deposits, fixed assets, labour costs, and outputs (financing). Sampling techniqueis purposive sampling. Sample size are 18 banks the period 2007-2010. The results showedthat the technical efficiency of Islamic banking industry experienced volatile growth, the averagetechnical was not efficient (inefficiency). The efficient scored are namely DKI Bank (2007), Bank ofEast Java (2007), Bank of West Kalimantan (2007), Permata Bank (2008-2009), and Bank of westJava (2010). The sources of technical inefficiency in the Indonesian Islamic banking industry wasfrom the input and output variables. The potential improvements should be done by the bank tooptimize the use of inefficient input for maximizing output. Technical efficiency value was dominatedby pure technical efficiency while low scale efficiency and economies of scale position of Islamicbanking industry in Indonesia. During the period of observation shows the constant Condition Returnto Scale (CRS) four banks, Decreasing Return to Scale (DRS).The condition of the banks IncreasingReturn to Scale (IRS) were 13 banks. This condition means that the increase in output will befollowed by lower costs.Keywords: Technical Efficiency, Economies of Scale, Islamic Banking Industry, Data EnvelopmentAnalysis.
PENGARUH DETERMINAN STRUKTUR MODAL TERHADAP NILAI PERUSAHAAN (Studi Kasus Pada Perusahaan Properti Di Bursa Efek Indonesia)
Authors: . Murtianingsih
Published: September 2020

MurtianingsihProgram Pascasarjana Magister Manajemen UMME-mail:Webmaster@unix.umm.ac.idABSTRACTThe research was to know the effect of profitability, firm size, liquidity, structure asset, businessrisk, and cost of capital to capital structure at property simultaneously listed on IndonesiaStock Exchange and to know the variable which have partial effect to the capital structure.The research was taken place at Indonesia Stock Exchange Economics Faculty ofMuhammadiyah University Malang. Respondent are 21 property companies listed in IndonesiaStock Exchange. Purposive sampling was used to determine companies during five-years.Secondary data was taken between the year of 2006 up to 2010. Multiple regression analysisused to know the effect of profitability, firm size, liquidity, structure asset, business risk, andcost of capital to capital structure with 5 % of significance. The result of simultaneously regression(F test) exemplify that the variable profitability, firm size, structure asset, growthopportunity, liquidity, the cost of capital, business risk had significant effects to the capitalstructure of 21 property companies listed in Indonesia Stock Exchange. While the test of partialregression (t test), for the variable of profitability, growth opportunity, liquidity, cost ofcapital had effects to capital structure of property companies listed in Indonesia Stock Exchange,except the firm size, business risk, structure asset have no significant effects to thecapital structure of the property companies.Keyword: Debt to equity ratio, company size, profitability, growth, business risk and asset structure,cost of capital, liquidity
SEGMENTASI DAN POLA PERILAKU PENGGUNA FACEBOOK (Studi pada mahasiswa Universitas Muhammadiyah Malang)
Authors: Hariyadi Imam
Published: September 2020

Imam HariyadiUniversitas Muhamadiyah MalangE-mail: Iamhariyadi3@gmail.comABSTRACTThe purpose of this study was to determine the characteristics and behaviour patterns among facebookusers at Students University of Malang. This descriptive type of research used the sample of 100respondents. A non-probability sampling technique used judgmental sampling. The scale was based onthe Likert measurement and this analysis include: the validity and reliability. The analysis of the dataobtained used a variable frequency distribution analysis consisting of Demographic (gender, incomelevel), psychographic (activities, interests, opinions) and behaviour (benefits, attitudes). The results ofthe analysis of the distribution of the respondents classify based on the frequency of demographic,psychographic, and behaviour which they claim that face-book provides entertainment as an alternativeto in their spare time. Information obtained, such as the latest news both locally and internationally,information on lectures, job listings, buying and selling. They also interact or communicatewith the community group.Keywords: Frequency Distribution Analysis, Behaviour Patterns, Characteristics
FAKTOR–FAKTOR YANG MEMPENGARUHI SENSITIVITAS LABA PADA INDUSTRI BARANG KONSUMSI DI INDONESIA
Authors: Romanda Candra
Published: September 2020

Candra Romanda, S.E., M.SiSTIE Rahmaniyah SekayuE-mail: c_romanda_mubalink@yahoo.co.idABSTRACTThe purpose of this study was to analyze the influence of conservative financial statements, thecompany’s life cycle, earnings growth, dividend payout ratio, default risk and size of the company’searnings response coefficients in the Consumer Goods Industry in Indonesia. The populationsare 32 consumption industrial enterprises which are listed in Indonesia Stock Exchange 2007 –2010. Respondent are 20 companies which were chosen by using purposive sampling. To knowwhether simultaneously the independent variables affect to earnings response coefficient usedthe F test and individually the t test. The results shown by the first model that conservatism didnot affect the financial statements of earnings response coefficients. In addition, there were nosignificant differences in market response to the tendency of financial reporting either a conservativeor optimistic. The company’s life cycle has positive and significant impact on earningsresponse coefficients and earnings response coefficients are the differences between the categoriesof corporate life cycle. Earnings growth has positive and significant impact on earningsresponse coefficients. Dividend payout ratio has no effect on earnings response coefficients,Default risk has no effect on earnings response coefficients, and company size has no effect onearnings response coefficients.Keywords: Earnings response coefficient, Financial Conservatism, Corporate Life Cycle, IncomeGrowth, Dividend Payout Ratio, Size of the Company, Default Risk.
PENGARUH KONFLIK PERAN GANDA DAN STRESS KERJA TERHADAP KINERJA DOSEN WANITA DI FAKULTAS EKONOMI UNIVERSITAS JAMBI
Authors: Rosita Sry
Published: September 2020

Sry RositaUniversitas Negeri JambiE-mail: sryrosita@gmail.comABSTRACTWork and family is two Women’s responsibilities Lecturer in the Faculty of Economics, University ofJambi, or often referred to as a dual role. Conditions such as the above can lead to a dual roleconflict which if left unchecked can lead to job stress in daily life and can lead to poor performancein particular women Lecturer in the Faculty of Economics University of Edinburgh. Stress is a naturalstate for human beings formed as a response to and a part of the everyday life of the first man to facethe era advances all areas faced with the hustle and bustle to be done. There are 4 types of stressorsthat affect job stress, namely: 1. Stresors Outside Organizations 2. Stresors 3 Organization. StressorsIndividual Level 4. Group level stressors. While the performance of a faculty member judged by TriDarma University is to conduct education, research, and Community Services and Allied Duties plusTridharma High. The main objective of this study to obtain empirical evidence about the influence ofDual Role Conflict and Job Stress on Performance Female Lecturer at the Faculty of Economics,University of Edinburgh, using sampling techniques such as random sampling. The data collectionmethod is by using questionnaires. Techniques of data analysis in this study is multiple regressionanalysis.Keywords: Dual Role Conflict, Work Stress, Performance Lecturer
Daftar Isi Jurnal MANAJEMEN BISNIS Vol.3 No.1 April 2013
Authors: Isi Daftar
Published: September 2020

MANAJEMEN BISNISJurnal Penelitian dan PemikiranDAFTAR ISIISSN : 2089-0176PENGARUH PERPUTARAN MODAL DAN LIKUIDITAS TERHADAP PROFITABILITASDAN HARGA SAHAMAli Hamdi ......................................................................................................................................... 1ANALISIS PENANGANAN KREDIT MACETLuluk Ambarsita ............................................................................................................................... 14FAKTOR YANG MEMPENGARUHI PERILAKU BERALIH KONSUMEN DALAMMENGGUNAKAN KARTU SELULERMoh. Joko Santoso ........................................................................................................................... 21ANALISIS SIKAP PEMIRSA TERHADAP IKLAN INTERNET SERVICE PROVIDERSMARTFREN DI TELEVISIWahyu Gigih Prakoso ....................................................................................................................... 35EFEKTIVITAS DISKON DAN HADIAH SEBAGAI SARANA PROMOSI PENJUALANUNTUK MENARIK NIAT BELI KONSUMENPADA BUMBU MAGIC LEZATAmir Faesol ..................................................................................................................................... 44PENGARUH STRESSOR TERHADAP PRESTASI KERJA MELALUI STRESS KERJAKARYAWAN PTPN XII KEBUN NGRANGKAH PAWON KEDIRIDiah Kusumawati ............................................................................................................................. 54PENGARUH WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN KONSUMENPADA USAHA MIE AYAM PAK AGUSDI KOTA BATUYuda Oktavianto ............................................................................................................................... 62OPTIMALISASI PORTOFOLIO INVESTASI DANA PENSIUN UNIVERSITASMUHAMMADIYAH MALANGNovita Ratna Satiti ............................................................................................................................ 73PENERAPAN METODE QUALITY FUNCTION DEPLOYMENT GUNA MENINGKATKANKUALITAS PELAYANAN JASA PADA KOPERASI AGRONIAGA INDONESIA SYARI’AHAhmadYani ..................................................................................................................................... 85PENGARUH PELATIHAN PROFESI GURU TERHADAP PRESTASI KERJA GURUPADA SEKOLAH MENENGAH KEJURUAN 02 BATUUnggul Bayu Aji ............................................................................................................................... 95
PENGARUH PERPUTARAN MODAL DAN LIKUIDITAS TERHADAP PROFITABILITAS DAN HARGA SAHAM
Authors: Hamdi Ali
Published: September 2020

Ali HamdiPT. Graha Sekar Kencana SurabayaE-mail: ali_hamdii@yahoo.co.idABSTRACTThe research aim to examine (1) whether the cash, receivables, inventories turnover, current ratio,acid test ratio and cash ratio simultaneously and partially affect the NPM, ROA, ROE and stockprice, (2) whether those variables also positively and significantly effect on stock prices through theNPM, ROA and ROE. This study used the secondary data which taken from BEI at MuhammadiyahUniversity of Malang. The number of companies were only 7 in 2008 to 2011 and listed at the StockExchange. The sampling was total sampling. Analysis techniques used path analysis. The resultsshowed that the cash, receivables, inventories turnover, current ratio, acid test ratio and cash ratiowere not significant simultaneously effect on NPM but positive and significant effect on ROA andROE. Whereas ROA and ROE positive and significantly effect on stock prices. Partially, cash, receivablesturnover and acid test ratio were not significant and negative effect on NPM. Inventory turnover,current ratio and cash ratio were not positive effect. Cash, receivables and inventories turnoverwere not significant and negative effect to ROA whereas current ratio, acid test ratio and cash ratiowere either. Cash, receivables turnover and acid test ratio were not significant negative effect onstock prices through the NPM, ROA and ROE.Keywords: Cash turnover, receivables turnover, inventories turnover, NPM, ROA and ROE.
ANALISIS PENANGANAN KREDIT MACET
Authors: Ambarsita Luluk
Published: September 2020

Luluk AmbarsitaProgram Studi Manajemen FEB UMME-mail: lu2k_412sita@yahoo.comABSTRACTNon-performing loans are loans with certain risks caused by debtor’s failure to perform his/herobligations. In banking activities, non-performing loan could be affected by internal as well asexternal factor. The risk of non-performing loan will be reduced considerably by the prudentialprinciple and other credit analysis principles are fully followed by bank as the creditor. This describeshow the bank especially PT BRI (Persero) Tbk. Branch at Lamongan, managed and approvedthe applications of loan submitted by its prospective debtors. The models and methods used by thebank to handle credit default were also explored in this study. To deal with non-performing loan, PTBRI (Persero) Tbk. Lamongan Branch used several methods, namely Credit restructuration, amicablesettlement involving the direct selling of collateral as well as legal settlement involving KPKNL (TheOffice for State Assets and Auction Service) were utilized to handle credit default.Keywords: Non-performing loan, credit default, credit settlement
FAKTOR YANG MEMPENGARUHI PERILAKU BERALIH KONSUMEN DALAM MENGGUNAKAN KARTU SELULER
Authors: Joko Santoso Moh.
Published: September 2020

Moh. Joko SantosoPT. Astra Agro Lestari, TbkE-mail: m.joko.santoso@yahoo.co.idABSTRACTThis research aims to determine the factors affecting consumer switching behaviour on cellular card inMalang City. Consumer switching behaviour factors included customer service, knowledgeable employees,waiting time to get the customer service, error billing, network coverage, frequent network problem, newscheme, plan for different age,value added service, call rates, hidden charges, short message service charges,internet charges, recharge facilities, offered by competitor family and friend, fancy number, and rechargecost. Consumer switching behaviour in cellular card seen during the last six months. Respondents were cardusers who have used cellular card at least 6 months. The sum of respondent are 100 users who are selectedby purposive sampling. Data were collected by using questionnaires. The data analysed by using logisticregression enter method and backward stepwise. Based on the results of logistic regression analysis exemplifiedthat the constant significance value was less than 0.05. This meant that the factors of consumerswitching behaviour had a significant effect in cellular card. The factors affect consumer switching behaviourhad influenced at 37.6%, and 62.4% influenced by other factors outside this study. Finnaly, the fancy numberwas the most dominant factors which could influence consumer switching behaviour.Keywords: cellular card user, consumer behavior, switching behavior
ANALISIS SIKAP PEMIRSA TERHADAP IKLAN INTERNET SERVICE PROVIDER SMARTFREN DI TELEVISI
Authors: Prakoso Wahyu Gigih
Published: September 2020

Wahyu Gigih PrakosoProgram Studi Manajemen FEB UMME-mail: Why_ki2denB@yahoo.co.idABSTRACTThe research objective was to analyse the attitude of internet advertising Smart-fren service provider.Respondents were students who had intended to watch television. Data were collected from studentsof Muhammadiyah University of Malang by using questionnaires. The sum of respondents were 100students who were selected by using accidental sampling method. Analysis technique used logisticregression analysis. The result of result show that the structure of the message and the format ofmessages significantly influence positively to attitudes. While the message content and frequency ofadvertising serving significant negative influence on attitudes.Keywords: message, message structure, format messages, ad frequency, attitude.
EFEKTIVITAS DISKON DAN HADIAH SEBAGAI SARANA PROMOSI PENJUALAN UNTUK MENARIK NIAT BELI KONSUMEN PADA BUMBU MAGIC LEZAT
Authors: Faesol Amir
Published: September 2020

Amir FaesolPT. Gawih Jaya - WismilakE-mail: amir_faesol@ymail.comABSTRACTThis research aimed to analyse (1) the consumer attitudes to discounts and gifts,(2) whether consumerattitudes to discounts and gifts have effectiveness in influencing purchase intention, (3) whetherpurchase intentions influence on purchase decisions, (4) differences in attitudes effectiveness ofdirect influence attitudes towards buying decision (5) the direct influence of attitudes on purchasedecisions through intention. The samples were 152 respondents and selected by using purposivesampling technique. The data was collected by distributing questionnaires to consumers Lezat Magicseasoning. The primary data were consists of discount gift attitudes, purchase intentions and purchasedecisions. Partial Least Square was used as an analysis tool to answer the research objectives.The results showed that consumers preferred to have promotional gifts and they compared it withdiscounts. The discounts and gifts significantly influenced to purchase intention. Furthermore, purchaseintentions significantly influenced to purchase decisions. Moreover, it showed that the moreeffective influence of attitudes to discounts and gifts to purchase decision through intention thanwithout intention. It meant there was differences influential between attitude to discount and gifts tobuying decision with and without intention.Keywords: Attitudes to discounts and gifts, purchase intention and the purchase decision
PENGARUH STRESSOR TERHADAP PRESTASI KERJA MELALUI STRESS KERJA KARYAWAN PTPN XII KEBUN NGRANGKAH PAWON KEDIRI
Authors: Kusumawati Diah
Published: September 2020

Diah KusumawatiProgram Studi Manajemn FEB UMME-mail: diahkusuma@yahoo.co.idABSTRACTThe purpose of this study were (1) to determine the stressors, (2) to know the job stress level (3) tofind out the level of work performance and (4) whether the stressor effect on the employee stress atPTPN XII Kebun Ngrangkah Pawon Kediri. Analysis tool used to determine the stressors and stressthat and to determine the level of employee performance was range-scale analysis. To know theeffect of stressor on the job stress and its impact on employee performance was used path analysismodel. The results of the analysis indicate that stressor and stress were in high level category. Thelevel of employee performance was also in high category. The results of path analysis show that wasa significant effect between a stressor to employee’s job stress, there was also a significant effectbetween the job-stress to employees’ performance. It mean that there was a significant effect betweenstressors to performance level through job stress. Based on the results, it could be suggested that thelevel of work stressors and job stress should be reduced. Giving reward would be better applied forbetter working employees, so it could motivate employees enthusiastic in their work.Keywords: Stressor, Job Stress and Job Performance
PENGARUH WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA USAHA MIE AYAM PAK AGUS DI KOTA BATU
Authors: Oktavianto Yuda
Published: September 2020

Yuda OktaviantoPT. Surya MadistrindoE-mail: yudhaoktavianto@yahoo.comABSTRACTThe research objective was to determine the influence of communication Word Of Mouth (WOM) onconsumer purchasing decisions at Pak Agus chicken noodle products in Batu city. The method usedwas a survey. The dependent variable was purchase decision and the independent variable was Wordof Mouth Communication. Respondents were consumers who make repeat purchases in chicken noodlePak Agus least three times, as many as 100 people. Sampling technique used purposive sampling.Data collection was using questionnaires. Analysis tool used was a simple linear regression. Theresults showed the positive influential among variables Word Of Mouth (WOM) on Purchase Decisionwhich was supported by 77.2% contribution. It meant that all consumers who buy chickennoodle were 77.2% influenced by the communication word of mouth.Keywords: Communication, Word of Mouth, Purchase Decision
OPTIMALISASI PORTOFOLIO INVESTASI DANA PENSIUN UNIVERSITAS MUHAMMADIYAH MALANG
Authors: Ratna Satiti Novita
Published: September 2020

Novita Ratna SatitiProgram Studi Manajemen FEB UMME-mail: novitasuprihadi@gmail.comABSTRACTThe research aimed to optimalize investment scenario for Pension Fund of UMM. Pension Fund ofUMM optimized investment activity yet, due to the nature was still very conservative. The first phaseresearch was to evaluate the performance of investments by analyzing the value of ROI, look at thepattern of risk of each investment instrument (Standard Deviation), and calculate the average risk forfinancial assets which was invested with the VaR. The second was to develop a simulation of investmentscenario, which previously had projected prior average annual returns for various types of investments.After developing, the evaluation of simulation scenarios by analyzing the ROI and calculatedthe average risk (VaR). The results based on optimalizing investment scenarios III, by leveraging newinvestment opportunities to maximize the full potential of investments that might be made . On the thirdscenario, the ROI achieved at the value of 9.7% VaR of 0.3% in the level confidence of 99%. It means,there would be 1% chance of loss that more than 0.3%. At these scenarios, there was a change increasesthe yield of 5.4%, and was followed by increased average risk of -0.25%. On the third scenarioformation, it was expected that pension fund get scientific considerations in determining the investmentportfolio for the coming period.Keywords: Pension Funds, Investment Optimization, Scenario Portfolio Investment, Return on Investment(ROI), Value at Risk (VaR)
PENERAPAN METODE QUALITY FUNCTION DEPLOYMENT GUNA MENINGKATKAN KUALITAS PELAYANAN JASA PADA KOPERASI AGRONIAGA INDONESIA SYARI’AH
Authors: Yani Ahmad
Published: September 2020

AhmadYaniPT. Visiland Dharma Sarana Jakarta PusatE-mail: yani.06djava@gmail.comABSTRACTThe research objective was to implement QFD (Quality Function Deployment) to improve the qualityof service on Kanindo Shari’ah. Variables consisted of direct evidence, reliability, responsiveness,assurance, empathy. Phase of the QFD were (1) poll (Voice of Customer), (2) analysis with QFD, (3)the preparation of Quality Houses. Respondents were customers on Kanindo Shari’ah, namely 40customers who were collected by using accidental sampling. The results showed that the improvementin the quality of services performed by observing attributes of interest to the customer. Then, thecustomer satisfaction performance attributes were the most satisfying hospitality and good communication.Competitive satisfaction performance attributes satisfied customer was adequate infrastructure.Goal was the most preferred attribute settle by Kanindo Shari’ah. The highest value on ImprovementRatio was the speed, precision and accuracy of serving customers. Sales point showed a stronglevel of sales. Finally, the analysis of the results obtained planning quality improvement services inthe form of House Of Quality (HOQ)Keywords: Quality function deployment, direct evidence, reliability, responsiveness, assurance, empathy,house of quality
GREEN MARKETING: STRATEGY FOR GAINING SUSTAINABLE COMPETITIVE ADVANTAGE IN INDUSTRY 4.0
Authors: Purwanti Ika , Abadi Muhammad Dzikri , Suyanto Umar Yeni
Published: September 2020

This study would like to explains conceptual green marketing and its role as a source sustainable competitive advantage in industrial revolution 4.0. The environmental issue is a sizzling topic nowadays as almost every country’s government and society has started to be more aware of these issues. Plus, there is currently a phenomenon of industrial revolution 4.0 which demands business practices to be more consumer-oriented. Public concern over environmental damage has made marketers know the needs and value of environmentally friendly marketing, namely green marketing. which is a new strength to create a sustainable competitive advantage. This study is a library research gathering and analyzing information from related references and theories, which have become the basic foundation and sources in analyzing problems in this research. This study seeks to offer Green Marketing ideas as the latest approach in dealing with various business threats. The results show that green marketing able to encourage companies to prepare themselves faster and better, the definition of green marketing has changed over time according to the growing relevance of environmental sustainability.
REDESIGN OF JOINT BUSINESS GROUP MANAGEMENT (KUBE) THROUGH DEVELOPMENT OF GROUP SOCIAL COMPANION MODELS
Authors: YUSNITA MAYA
Published: September 2020

This study aims to develop a social companion model of the Joint Business Group (KUBE). There were 50 research respondents consisting of KUBE management and assistants in Pangkalpinang. The research method uses a mixed approach. Based on the results of the study, the KUBE social companion model that was developed is the professional assistance model, which starts with the process of selective recruitment of KUBE companions based on competency, followed by training, as well as the obligation to report KUBE developments periodically. In addition, this research produced the following findings: (1) 67% of training had an impact on companion skills; (3) There is a gap between the supply material and the companion needs by 50%; (4) It is necessary to improve the quality of the accompanying supplies both in terms of material, method, duration of implementation, instructor and training media; and (5) 58% of KUBE management felt that the mentor was able to help KUBE activities.
DETERMINANT OF ISLAMIC SOCIAL REPORTING ON COMPANY REGISTERED AS INDONESIA SYARIA STOCK INDEX
Authors: Ramadhan Zulfikar
Published: September 2020

The purpose of this study is to study several factors that influence the Islamic Social Reporting Company. These factors are company size and profitability. The variables in this study are company size and profitability, while the dependent variable is Islamic Social Reporting. The research method uses explanation research with a quantitative approach. The sample of this study is a company registered as the Indonesian Syariah Stock Index in 2016. The sample was selected by purposive sampling method which obtained 179 samples. Data Assumption Test for bias data bias bias. Test of Multiple Linear Regression Analysis, Determination Coefficient Test, Statistical Test and Statistical Test to test the hypothesis. Based on this research, it can be proven that leverage has a positive and insignificant effect on the Islamic Social Reporting Company in the form of the Indonesian Islamic Stock Index, while the positive and significant profitability of the Islamic Social Reporting Company in the form of the Indonesian Islamic Stock Index. In addition, leverage and profitability together have a positive and significant effect on the Islamic Social Reporting Company in the form of the Indonesian Islamic Stock Index.
THE EFFECT OF SERVICE QUALITY AND HOSPITAL IMAGES ON PATIENT SATISFACTION (Survey of Outpatients at Saraswati Cikampek General Hospital)
Authors: Diputri Diana Rizqiah , Yusuf Abdul
Published: September 2020

This study aims to examine and analyze the effect of service quality and hospital image on outpatient satisfaction at the Saraswati Cikampek General Hospital. This research was conducted using descriptive and verification methods, namely: collecting, presenting, analyzing and testing hypotheses, and making conclusions and suggestions. The sample in this study amounted to 400 respondents. The results of this study are that there is a strong and direct correlation between Service Quality and Hospital Image. There is a partial effect of Service Quality on Patient Satisfaction of 21.7%. And the partial effect of the Hospital Image on Patient Satisfaction is 49.5%, and the simultaneous effect of Food Quality and Price on Purchasing Decisions is 71.2%, while the remaining 28.8% is the influence of other variables not examined.Keywords: Service Quality, Hospital Image, Patient Satisfaction
ANALYSIS OF CONSUMER DIFFERENCES IN DECIDING TO CHOOSE RETAIL MIX IN CONVENIENCE STORE
Authors: Andharini Sri Nastiti , Marsudi Marsudi
Published: September 2020

The purpose of this study was to analyze and test the differences in consumers in choosing retail mix at convenience stores at Giant Malang Olympic Garden and Hypermart Malang Town Square. The research conducted was descriptive research, with the technique of data collection used was a questionnaire. While the data analysis used is discriminant analysis.The results showed that there was a difference between consumers choosing retail mix at convenience stores at Giant Malang Olympic Garden and Hypermart Malang Town Square. What distinguishes consumers from choosing a retail mix at a convenience store at Giant Malang Olympic Garden and Hypermart Malang Town Square is offering various types of products, affordable prices, attractive discounts, providing a oduct catalog that makes it easier for consumers to choose products that will purchased, offering a bundling program (getting free other products that are usually packaged with the main product sold) on certain products, strategic locations (in the city center), always maintained conditions (neat, clean, and always paying attention interior design inside the store).