bluuebunny/crossref_metadata_2025 huggingface dataset:
Globalization and Modernity: Revocation of Space and Time between Broadcaster BPRS ERA FM UNJ to Edufren
Authors: Soleha Dewi
Published: March 2018

This paper will examine globalization and modernity from the perspective of Anthony Giddens, where there are conditions indicated by the separation of time and space as well as the revocation of space and time, in which the globalization of the mark with the revocation time and space, like the relationship that exists between the broadcaster and Edufren (designation for listeners ERA FM). Revocation of time and space occur in conditions that do not localized through the relationship that exists through the frequency bands and social networks, such as Facebook and Twitter, thereby eventually giving birth to reflexivity individuals and institutions as well as risks in globalization. It is reflective of ERA FM listeners by describing his self-expression through a network of listeners social. Where is trying to be someone that is modern. Meanwhile, the reflective institutions as well as the revocation of space and time through the good or bad news are delivered by radio. Thus, motivating institutions to make better and prevent the risks of globalization. Thus, the individual or institution is doing discursive consciousness to defend themselves on the wave of globalization.
E-Government Service Quality in the Goods and Services Procurement in Riau Province, Indonesia
Authors: Meilani Nur Laila , . Sukarno , . Musadad
Published: March 2018

This study aims to analyze e-government service quality in the goods and services procurement in Riau Province, particularly in Pekanbaru City.  The data were collected through an in-depth interview analyzed using a dialogical interpretation approach. The results showed that the service quality of goods/services procurement in Riau Province coordinated by the Electronic Procurement Service (LPSE) through its website http://lpse.riau.go.id has already met the users’ expectation. Even so, the ad hoc position of the Work Unit of LPSE Riau, decreasing enthusiasm of goods/services providers for upgrading the skills of their human resources, and ineffective communication between LPSE, ULP and PDE of Riau Provincial Government effectively degrade the quality of service that has already run well. Hence, there should be a restructuring of LPSE and Work Units related to the e-government implementation in order to synchronize the implementation of e-government in general and e-procurement in particular in Riau Province.
The Process of Transaction Activity between Citizen and Government through e-Government in West Java Provincial Government
Authors: Erdinaya Lukiati Komala , Subekti Priyo , Oktaviani Poppy
Published: March 2018

This research was conducted to find the process of transaction activity between citizen and government through e-Government in West Java Provincial Government (thereafter called Pemprov Jawa Barat). This transaction activity is a two-way communication to better deliver information and public services in Pemprov, Jawa Barat. This transaction activity involves giving government information and replying to questions and complaints through the website and social media. If some OPD of Pemprov Jawa Barat have SOP more than just interaction through answering questions and complaints, they will make and use another application more than just through website and social media. The response to this activity is positive, as indicated in the increasing number of interactive activities between citizen and government after Pemprov Jabar using e-Government to give public services. Pemprov Jawa Barat was recommended to increase the number and to provide more human resource training to improve the quality of transaction activity.
ICT and PseudoE-Governance Trap - A Case Study of “SMS Pandan” and “ULAS” in Surakarta City
Authors: Wahyunengseh Rutiana Dwi , Mulyanto Andwijoko
Published: March 2018

The performance of E-governance represents the government’s usage of information technology for democratic community and nation building. This paper reports on a content analysis on the application of information technology to “SMS Pandan” and “ULAS” service by Surakarta City government to examine the extent of e-Governance in the Surakarta region.  The analysis is supplement with in-depth interviews with government officials and the community. The analysis used community based monitoring (CBM) framework to explain the effect of information and communication technology (ICT) use on the social accountability of government service and organization. The results show that procedural formality and patriarchical bureaucratic cultures triggered the emergence of ICT paradox and led to pathologies such depersonalization, buck passing, and atrophy of personal responsibility. This in turn has led to the emergence of a pseudo e-governance.
The Challenge to the Innovation of Complaint Mechanism from Mobile to IT-Based Complaint Mechanism
Authors: Haryani Tiyas Nur , Ambarwati Okki Chandra , Kusumastuti Novira , Nurwijayanti Annisa Ary
Published: March 2018

The enactment of Republic of Indonesia’s Law Number 25 of 2009 about Public Service gave the community the opportunity to participate in improving the delivery of public servicesand lodging complaints.  Each innovation of public service-complain mechanism had some challenges. Community empowerment-based complaint mechanism faced the challenges in building public awareness of their rights to efficient public service.  One of the challenges to improving the IT-based complaint mechanism conducted by PATTIRO Surakarta and Inspectorate of Surakarta City is limited by budget commitment, human trust, and human resource capacity in accessing IT.  This paper examines the challenges to the innovation of public service complaint mechanism.
Social Media in Political Marketing: A Study of TemanAhok
Authors: Pranawa Sigit , Humsona Rahesli
Published: March 2018

Deferring to McCombs and Shaw’s agenda setting theory, this research aims to study the power of social media in the political marketing of incumbent candidate Governor of DKI Jakarta, Basuki Tjahaja Purnama (Ahok) by Teman Ahok (Ahok’s Friend). This paper tests the theory that what is considered as important by media will be perceived as important to the public as well.  Teman Ahokwas established long before Ahok was nominated to run for the governorship. Teman Ahok organization employed social media as the basis to market its candidate. Social media used were Twitter, Instagram, YouTube, blog, website, and WhatsApp. Social media was considered as effective to reach the general public. Through the message delivered continuously to the public via social media, the proponents expected that the public would consider that the message delivered was important and the candidate they support would be elected during the election of DKI Jakarta’s Governor.
The Rise of Cyber Diplomacy ASEAN’s Perspective in Cyber Security
Authors: Cempaka Timur Fauzia Gustarina
Published: March 2018

Recent decades have seenhow information technology have shaed global politics tothe extent that defense and security experts claim it to be the beginning of a new era in warfare. Many foreign countries have begun to include cyber threat as a defining factor in international security space, which also concludes the importance of cyber security in foreign policy. In the regional framework, ASEAN has promoted small but meaningful step to ensure cyber security. The paper focuses on the concept of cyber diplomacy in ASEAN and the development of cyber security in Southeast Asia to cope with the present security challenges.
The Development of Online-Based Hotel and Restaurant Tax: Advantages and Constraints in the Case of Pekalongan City
Authors: Yuliani Sri , Ansoriyah Faizatul , Nurhaeni Ismi Dwi Astuti
Published: March 2018

In the attempt to improve the quality of service to hotel and restaurant taxpayers and to avoid the evasion of local income tax, Pekalongan City Government through DPPKAD or Dinas Pendapatan, Pengelolaan Keuangan dan Aset Daerah (Local Income, Financial and Asset Management Service) introduced a Hotel and Restaurant Tax using online system. This research aims to identify problems and constraints in applying the online-based tax system and recommends steps to address the problems. This study surveyed the users of the system using purposive samplingof DPPKAD officers, hotel, inn, and restaurant owners, and bank as the service provider. The results identified the advantages of online-based Hotel and Restaurant Tax namely:  reducing potential fraud; improved tax assessments; reducing administrative works in the recordingof Surat Pemberitahuan Tahunan (Annual Notification Letter). However, DPPKAD of Pekalongan City encountered some constraints:  many taxpayers were not willing to calculate their own tax and had the DPPKAD to specify the tax amount; many restaurant owners were not willing to use cash register because they were afraid that it would increase their products’ selling price; exposure of  taxpayers’ private financial records; 2) the preparation of infrastructure is inhibited because the taxpayers have not been willing to connect the cashier machine directly to the partner’s bank system,3) DPPKAD had not had human resource with the competency of examining the local tax.
Transformational Leadership Roles in Improving Employees’ Creativity in E-Commerce-Based Firms in Indonesia
Authors: Suyanto Umar Yeni , Nurhaeni Ismi Dwi Astuti
Published: March 2018

This paper analyzes the transformational leadership roles in improving employees’ creativity in e-commerce-based firms in Indonesia. Data from the Ministry of Communication and Information showed that the growth of internet retail in Indonesia is relatively high at 36% from 2010 to 2013. The growth rate is doubled that of the Phillipine and Malaysia, even 3.5 times compared to the growth rate in Singapore. Industries in Indonesia are compelled to adopt e-commerce strategies to stay above the competition. Hence, the importance of transformational leadership to increase productivity through creative and innovative methods. This paper argues that employees' creativity could be optimized by implementing principles of transformational leadership dimension: ideal influence, intellectual stimulation, inspirational stimulation, and individual consideration.
Transformational Leadership in Preventing IT-Based Pornographyin High Schools
Authors: Kurniawan Yusuf , Nurhaeni Ismi DwiAstuti , Pamungkas Martiyas A. , Putri IntanSani
Published: March 2018

Accessing pornography online, and commiting sexual acts, particularly via cellular phone, is a growing problem among high-school students. This study evaluates the implementation of transformational leadership in schoolsto address the problem IT-based pornography.  Eight senior high schools in Sragen werepurposively sampled for this study, which involved a focus group discussion with informants comprising principals, teachers and students. The findings showed that principals have not implemented all the principles of transformational leadership in tackling the problem of cellular phones being used for pornography. Of the four transformational leaderships four out of the eight principals applied idealized influence; three applied inspirational motivation; none of the eight principals applied intellectual stimulation, and five applied individual consideration.
Constraintsof E-Government Implementation in Public Service - A Study on the Application of SIAKAD in STAIN Ponorogo
Authors: H. Nur Rahmawati , Muktiyo Widodo , Nurhardjadmo Wahyu , Suharto Didik G.
Published: March 2018

This research aims to analyze the factors inhibiting the implementation of e-government in public service particularly in the application of SIAKAD Program in STAIN Ponorogo. First, it describes how e-government becomea national policy since the issuance of Presidential Instruction Number 3 of 2003 was applied in STAIN Ponorogo, particularly in SIAKAD program.  The factors that affected the implementation of e-government are explained using theory of policy implementation adapted from Edwards and Van Horn Van Meter’s model.  This case study concludes that the implementation of e-government in public service were constrainedby poor communication between executors, limited resource available and limited support from the bureaucratic structure of the SIAKAD Program.
Quality of Electronic Identity Card Service by Demographic and Civil Registration Service in Indonesia
Authors: Setyowati Kristina
Published: March 2018

This research describes the quality of electronic-identity card service provided by the Demographic and Civil Registration Service from a customer perspective. This study surveyed 100 respondents.  The responseswere analysed using Importance Performance Analysis and Cartesian chart. The results showed that the service quality in Demographic and Civil Registration Serviceof Sragen Regency was sufficiently high in quality.  To improve the e-identity card service, this study recommends the introduction of continuing professional development of the officers (personnel) as the providers of the service, and a public awareness campaign for the community on the availability of the e-ID card service.
Reading “Mukidi”: Discourse Representation in Indonesia’s New Media Platform
Authors: Rakhmawati Yuliana
Published: March 2018

This paper is an Ethnographic Content Analysis (ECA) analyses the viral messages of “Mukidi” in Indonesia’s new media platform. It focuses on how the viral messages of “Mukidi” in social media (i.e. WhatsApp) exist in relation to how people, in the WhatsApp, talk about the messages. The results of the research show that “Mukidi” was not just an ordinary message, but also able to represent discourse on social and cultural values through the new media of communication. The theme of viral messages represented by “Mukidi” became the representation of the dynamics of daily life. The implication of such findings is our understanding that discourse is not just present in the mainstream media. Instead it spontaneously offers alternative probabilities in using social media for future communication.
Development of Critical Audience Attitudes Towards Information in Media Radio
Authors: Milyane Tita Melia
Published: March 2018

The background of this case study is the development of acritical attitude among listeners of Bianglala Pagi program on Reks Radio. Bianglala Pagi Program is a public sphere where people of Garut can express ideas, criticism and opinions to government and stakeholders also the policies made by the government. In Bianglala Pagi program, listeners can criticize the government and stakeholders, from public service problems and legal cases to politics. The government is known to use this program as inputs for government policy-making and serve as the basis of assessment of government performance. The main focus from this research is to find out the evolving ideology at Reks radio and listeners so that listeners can better use radio as the medium to convey their aspirations and opinions without fear of intimidation.
Role of Virtual Communities in Improving the Quality of Blogs and Bloggers’ Presence
Authors: Intyaswati Drina , MBP Ratu Laura
Published: March 2018

The existence of blogger as a writer would be better with its membership in a virtual community because many more people can access his writing. This paper looks at the role of virtual communities in the existence of bloggers and how far bloggers can improve their presence through their writing. It will also show the communication patterns used to create an environment to bring out better creativity from the bloggers. This study involves a content analysis of the postings at emak2blogger.com website, and interviews with bloggers from Kumpulan Emak Blogger (KEB). The results show that of the quality of blogging and the blog traffic had increased through their web links to KEB. Communication contained in community KEB is group communication, the one in which a few people interacted in the same destination (on the blog) and information dissemination occurred with simultaneous distribution patterns. Other members of KEB also communicated intensively through interpersonal communication.
Mapping of Indonesian Consumer Behavior on Social Media - Netnography Study of Online Shopping Behavior on Social Media for Improving MSME in Indonesia
Authors: Agustiningsih Glorya , Anindhita Wiratri , Arisanty Melisa
Published: March 2018

Usaha Mikro, Kecil, dan Menengah/MSME (Micro, Small, and Medium Enterprises, thereafter called MSMEs) is one of the business sectors playing significant roles in the economic growth of Indonesia. The increase of MSMEs pushes the State Minister for Cooperatives, and Small and Medium Enterprises (SME) to encourage MSME performance by enhancing their quality. One attempt taken is to apply information and communication technology, especially social media, to promote the products. In reality, many MSMEs lack sufficient understanding of social media usage in business.  As a result, many MSMEs have difficulties identifying online media consumer behavior in developing their marketing strategies.  This researchattempts to map consumer behavior in social mediaand explores how MSMEs can capitalize on the marketing powers of social media. This research uses a netnography method for mapping online consumer behaviour. Primary data are collected from observations of online interaction between consumers and sellers (MSMEs). The results are analyzed using Philip Kotler’s Consumer Behavior Model and Kozinet’s Online Consumer model.
Communication Strategy of ICCS (Indonesian Community Care for Schizophrenia) in Giving Psycho-education to People with Schizophrenia and Their Families
Authors: Retnowati Yuni
Published: March 2018

Indonesian Community Care for Schizophrenia (ICCS) is a community supporting people with schizophrenia and their families through psychoeducation services. These activities are offered via Facebook and face-to-face. This paper examines ICCS’s strategy in using social media to deliver its psychoeducation services. A sample of people with schizophrenia and their families who had a role as caregiver was surveyed for their interpretation of ICCS’s information posted on Facebook.  The results showed that the messages were generally understood, and creatively communicated althought there was a lack of variety in the content and infrequent Facebook updates of the activities offered.
Visual Hyper Reality of Teenagers in Social Media With Photographs as Communication Media
Authors: Miranti Adita
Published: March 2018

In postmodern era, technology has evolved so rapidly that brings the people into the digital world (cyberspace), a new space to present the virtual reality and to provide free space for every individual to take any action that ends the simulation of reality. The development of digital technology has been brought through human fantasy boundaries, creating a three-dimensional space of the following items inside, going to the stage where virtual reality has exceeded manipulation and visual imagery so we step from the real world into a fantasy world. By reviewing the virtual communication through social media in cyberspace and how the virtual communication through new media (internet), and the formation of identity, the identity of both the real and virtual identities. Freedom and comfort of a virtual entered into a structured system, then to minimize misperceptions, prejudices and miss understanding should be built communications balanced relationship between the real world and the virtual world.
Community Communication Forum (FKM) & WhatsApp (WA) Group: Dialogic Communication Between Company-Community in Achieving Community Development in Indonesia
Authors: Nurjanah Adhianty
Published: March 2018

Independent Waste Bank is a program of Corporate Social Responsibility (CSR) PT Holcim Indonesia Tbk. Cilacap Plant as a form of participation of companies in tackling the garbage problem in Cilacap.  This paper reports on a case study of CSR program of Independent Waste Bank PT Holcim Indonesia Tbk.The results show that the pattern of dialogic communication between the company and the community through Community Communication Forum (FKM) and utilization of Information and Communication Technology (ICT) in the form of WhatsApp (WA) Group is capable of generating a positive relationship and be able to produce a chance to achieve unity in the difference between the company and the community. The CSR program managed to develop and empower local communities by promoting self-reliance and creativity, and consequently improve the welfare of the local community.
Democracy and Facebook - A Case Study of Anti-LGBT's Facebook Post Removal on Indonesian Netizens
Authors: Safitri Dini
Published: March 2018

This research aims to provide an overview of how Indonesian netizens voiced their anti LGBT (Lesby, Gay, Bisex, and transgender) views on their Facebook account. This study uses a netnography method to observe Facebook account of Indonesian netizens that are voicing anti-LGBT expression. The results show that the new media is not value free.  Administrators of the new media, in this case are administrators of Facebook community, have their own values. Those who are not in line with the value of the Facebook community had their contestation with the administrator's values removed.
WhatsApp Enables Learning of Arabic Language
Authors: Ando Nurman , N Setianas
Published: March 2018

Arabic language has not been mastered by most of Indonesian people, even though Islamic teaching urged Moslems to learn it. On the other hand, smartphone communication technology, WhatsApp (WA), has potential to be used to learn Arabic. This is due to WA’s functionality to be used by multiusers, or to discuss in the same time. Besides, WA has several supporting features to be used as means of learning, i.e. transferring voices or pictures. WA is a quite economical media for communication, and this feature made WA is commonly used by Indonesian peoples. With these special characteristics, it is expected that Indonesian Moslem community, who largely own this application, may increase the number of people learning Arabic.
Islam in the Digital Films Expose the Good Sides of Muslims
Authors: Rohimi Primi
Published: March 2018

Film studies mostly show Islam in negative representation. From streaming film website, we can easily find many films that show Muslims stories. For example, Children of Heaven, Le Grand Voyage, My Name is Khan, etc. Those films do not seem to show Muslims as terrorist. They show Muslims life in various cultures and stories. The problem is what good sides of Muslims in the films can counter the negative stereotypes of Muslims in Hollywood images. Using Critical Discourse Analysis, this research exposes the good sides of Muslims in films. There is an Islamic world view in Children of Heaven. Some things may seem bad but then turn out to be good in the long run. My Name is Khan has a very important message about Islam. That is Islam is a peace and love religion. Le Grand Voyage shows a signification generation gap of Muslims. They are secular and devout Muslims. But they can communicate moderately.
Open Street Map-Based Participative Mapping for River-Kampong in Surakarta
Authors: Zunariyah Siti , Ramdhon Akhmad
Published: March 2018

Open Street Map (OSM) is a free-editing world map providing web-based spatial information that can be changed in the sense of data updating by everyone, whenever, and wherever. With the data yielded, OSM is very useful in social mapping, disaster mapping, economic mapping, and an area’s terrain mapping, particularly, urban area. In Surakarta, OSM is used for the first time in mapping Kali Pepe (Pepe River) specifically aiming to map the river stream area to cope with flood disaster and generally aiming to provide spatial information with recent data in Surakarta. The utilization of OSM in Kali Pepe mapping was expected to be the beginning of OSM development in Surakarta that would provide digital map data that can be used not only for responding to disaster but also for providing usable data as the reference in policy formulation for Surakarta City Government in economic, cultural and development areas.This study aims to show the result of OSM utilization in the mapping of Kali Pepe in Surakarta for society, stakeholders related to spatial information and also government as the policy maker. The conclusion is that OSM is one of digital mapping that was not popular in Surakarta due to its limited information and accessibility.
Depictions of Terrorism and Islamophobia on CNN.com by U.S. Presidential Candidates
Authors: Munestri Salieg Luki , M.A. S.S, , Adi Abdiel Nugroho , Nurintan Okdela
Published: March 2018

Since the 9/11 attack in New York, the U.S. government has focused on combating terrorism by pre-emptive strategy to destroy the save haven of the terrorists and punish those supporting them. Terrorism is associated with Islam, thus, discrediting Islam and spreading Islamophobia amongst the society. In their campaigns and debates, the U.S. presidential candidates have treated terrorism as a central issue to attract more Americans to vote for one of them. Hence, this paper analyzes their opinion concerning terrorism and what resolutions they offer if they are elected as president. The primary source is limited on the CNN.com and examined through adiscourse analysisof the subject matter. The analysis shows that Trump’s policy in dealing with terrorism focuses on how to prevent the coming of terrorists by stopping the flow of immigrants, while Hillary Clinton’s policy is more aggressive and emotional.
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User Intention towards a Music Streaming Service: A Thailand Case Study
Authors: Pal Debajyoti , Triyason Tuul
Published: March 2018

This paper presents a novel acceptance model for an online music streaming scenario of Thailand. The music streaming industry has been gaining in popularity in the recent times.  This research has been conducted in order to measure the user attitude towards the use of this relatively new service using a modified version of the popular Technology Acceptance Model. We try to identify the most popular music-streaming service of Thailand and also the factors that affect the use of such a service. Data has been collected in the form of an online questionnaire survey from more than 300 participants for the purpose of model building and validation. A subsequent regression analysis carried out on the proposed model explains more than 60 percent of the variance of the dependent variable i.e. Behavioral Intention in our case to the predictor variables Perceived Usefulness, Perceived Ease of Use, Perceived Enjoyment and Perceived Satisfaction Level. The results show that Perceived Enjoyment and Perceived satisfaction are the two strongest predictors for Behavioral Intention which is quite different from that of the utilitarian type of information systems.Keywords: Music streaming, TAM, hedonic information systems, regression
Solving Travelling Salesman Problem by Using Optimization Algorithms
Authors: Saud Suhair , Kodaz Halife , Babaoğlu İsmail
Published: March 2018

This paper presents the performances of different types of optimization techniques used in artificial intelligence (AI), these are Ant Colony Optimization (ACO), Improved Particle Swarm Optimization with a new operator (IPSO), Shuffled Frog Leaping Algorithms (SFLA) and modified shuffled frog leaping algorithm by using a crossover and mutation operators. They were used to solve the traveling salesman problem (TSP) which is one of the popular and classical route planning problems of research and it is considered  as one of the widely known of combinatorial optimization. Combinatorial optimization problems are usually simple to state but very difficult to solve. ACO, PSO, and SFLA are intelligent meta-heuristic optimization algorithms with strong ability to analyze the optimization problems and find the optimal solution. They were tested on benchmark problems from TSPLIB and the test results were compared with each other.Keywords: Ant colony optimization, shuffled frog leaping algorithms, travelling salesman problem, improved particle swarm optimization
Gravitational Search Algorithm for NURBS Curve Fitting
Authors: Ülker Erkan , Babaoğlu İsmail
Published: March 2018

By providing great flexibility non-uniform rational B-spline (NURBS) curves and surfaces are reason of preferability on areas like computer aided design, medical imaging and computer graphics. Knots, control points and weights provide this flexibility. Computation of these parameters makes the problem as a non-linear combinational optimization problem on a process of reverse engineering. The ability of solving these problems using meta-heuristics instead of conventional methods attracts researchers. In this paper, NURBS curve estimation is carried out by a novel optimization method namely gravitational search algorithm. Both knots and knots together weights simultaneous optimization process is implemented by using research agents. The high performance of the proposed method on NURBS curve fitting is showed by obtained results.Keywords: Non-uniform rational B-spline, gravitational search algorithm, meta-heuristic
Tree-Seed Algorithm for Large-Scale Binary Optimization
Authors: Cinar Ahmet Cevahir , Iscan Hazim , Kiran Mustafa Servet
Published: March 2018

Population-based swarm or evolutionary computation algorithms in optimization are attracted the interest of the researchers due their simple structure, optimization performance, easy-adaptation. Binary optimization problems can be also solved by using these algorithms. This paper focuses on solving large scale binary optimization problems by using Tree-Seed Algorithm (TSA) proposed for solving continuous optimization problems by imitating relationship between the trees and their seeds in nature. The basic TSA is modified by using xor logic gate for solving binary optimization problems in this study. In order to investigate the performance of the proposed algorithm, the numeric benchmark problems with the different dimensions are considered and obtained results show that the proposed algorithm produces effective and comparable solutions in terms of solution quality.Keywords: binary optimization, tree-seed algorithm, xor-gate, large-scale optimization
S-Commerce Transactions and Business Models in Southeast Asia: A Case Study in Thailand
Authors: Leeraphong Atchara , Papasratorn Borworn
Published: March 2018

Social networking platforms such as Facebook, Instagram and Line have recently gained enormous popularity for commercial purposes among social media users, and is commonly known as C2C social commerce (SC). These new online businesses are continuing to flourish in Southeast Asia especially in Thailand where the C2C-SC market size is significant. To get a clear picture of C2C-SC in Southeast Asia, this study investigated the patterns of purchasing processes and business models being used in Thailand. The data was gathered from direct observations and an online survey. The findings revealed that the typical purchasing process of this channel consists of five basic steps: advertising, searching, negotiation and ordering, payment, and delivery. The business models can be categorized into five models: S-retailing, S-specific market, S-preorder, S-auction and S-reverse auction. The results may contribute to promote SC activities and value creation for the local business community in this region. Social networking users who wish to build their businesses on SC can reference our findings to provide transaction process effectiveness and promote more satisfactory services to their customers.Keywords: C2C Social commerce, business models, s-commerce transactions
Features of Marketer-Generated Content Tweets For Electronic Word of Mouth in Banking Context
Authors: Weerawatnodom Natnaree , Watanapa Nattapat , Watanapa Bunthit
Published: March 2018

This study aims to identify the features of Market-Generated Content (MGC) tweets that are posted with a purpose of initiating electronic word of mouth (known as eWOM). A successful tweet is a tweet that earns active participation from the customers, e.g. getting Retweeted (RT) or Favorited (FAV). The phenomenon of eWOM effectively helps to propagate marketing agendas in both short-term marketing campaigns and long-term brand awareness. In the analysis process, logistic regression and Association rule methods were applied to mine the significant features on the MGC posts which were collected from four selected banks in Thailand during a specific period of time. For results, logistic regression indicated a set of features that causes a substantial number of RT and FAV. Additionally, the Apriori algorithm of the Association rule further specified two key features for effective RT and FAV, and it also suggested how to combine other features with those two key features to enhance the gain of RT and FAV.Keywords: electronic Word of Mouth, eWOM, Marketer-Generated Content, MGC, Logistic regression, Association rule, Social media, Twitter mining.
Exploring the Acceptance for Pixel Technology Implementation in Facebook Ads among Advertisers in Indonesia
Authors: Tikno Tikno
Published: March 2018

The business competition in the digital era is tighter and drives the entrepreneurs to optimize their efforts to win the game. Facebook ads as one of the biggest social marketing media provided a new technology called pixel which replacing conversion tracking pixel on February 15, 2017, for advertisers' advantages. The purpose of this study was to examine the factors inﬂuencing the usage of the pixel by the advertisers. This study adopted technology acceptance model (TAM) as a research framework and test it using structural equation modeling. One hundred and eighteen Facebook advertisers from Indonesia which are targeted by custom Facebook ads participated in this study. The findings of this study suggest that the attitude and perceived usefulness of the pixel significantly inﬂuence the behavioral intention of the advertisers on using the pixel. The research revealed that the perceived usefulness of the pixel is significantly inﬂuenced by the perceived ease of using the pixel. The results of this study will be useful for the Facebook as the provider to improve the technology usefulness and its user interfaces for its effective and efficient use for the Indonesian advertisers.Keywords: pixel, Facebook ads, technology acceptance model
The Driving Forces of C2C Social Commerce in Thailand: A Developing Framework
Authors: Sukrat Supattana , Mahatanankoon Pruthikrai , Papasratorn Borworn
Published: March 2018

Social Networking Services (SNSs) allow individuals and small online retailers to engage in consumer-to-consumer social commerce (C2C s-commerce). It is a growing phenomenon in Thailand.  This article seeks to articulate the driving forces behind the massive growth of C2C s-commerce in Thailand. Our preliminary literature review and observation reveal a set of interrelated drivers or dimensions fueling this growth: personality and motivation, user-generated content, ICT, and virtual community management. We postulate that these drivers are the main building blocks for C2C s-commerce adoption in Thailand. Researchers and practitioners can refer to these dimensions as they seek to reexamine C2C s-commerce in the context of Thailand or other emerging economies.Keywords: consumer-to-consumer (C2C), s-commerce, driving forces, Facebook, motivation, personality, social networking sites, social commerce, virtual community
Towards Improving User Interaction with Navigation Apps: an Information Quality Perspective
Authors: Yamsaengsung Siam , Papasratorn Borworn
Published: March 2018

Traffic congestion is a major problem for large cities, and with the ubiquitous use of smartphones with GPS capabilities, drivers have increasingly come to rely on navigation applications for avoiding traffic congestion and routing to unfamiliar destinations.  However, in certain situations the suggested route may not be what the user expects and could result in perceived delays over known routes, increased stress and frustration for the driver, or even back tracking.  This has created a situation where drivers perceive that the information provided by navigation applications are not completely reliable and do not follow the suggested routes, thereby reducing the overall effectiveness of congestion avoidance. Additionally, drivers also make additional interaction with the navigation applications to verify the believability of the suggestions routes, creating more distraction and reducing on-road safety.  As such, this preliminary work assesses mobility information quality provided by leading navigation applications (Google Maps and Waze) against four dimensions of the PSP/IQ information quality framework to identify areas for improving information quality in three common driving scenarios.  The results indicate that both apps have similar levels of completeness, concise representation, and consistent representation.  And while the relevancy of the information quality is also similar in both apps, Waze’s representation of the some information elements allowed for quicker comparison and decision making. The findings from this work can be used to enhance user interaction and information presentation in navigation applications in order to improve user perceptions of information quality.Keywords: smart mobility information, mobility information quality, congestion avoidance
Hotels and Resorts Rent Intention via Online Affiliate Marketing
Authors: Suchada Jiradech , Watanapa Bunthit , Charoenkitkarn Nipon , Chirapornchai Thanitsorn
Published: March 2018

Nowadays, competition in the online business of tourism esp. hotels and resorts is noticeably fierce. Using a kind of cyber brokerage system, called affiliate, in conducting marketing becomes more and more popular marketing weapon for tourism industry. it is viewed as an effective marketing tool that can raise the exposure of products and chance to establish credibility and strength of brand image. The objective of this research is to study relationships between factors in the system of affiliate marketing and the rent intention. Online questionnaire-based data were collected from Thai consumers who used to make room reservations via affiliate marketing system.  Experimental results show that the trust in publisher in the affiliate system is the key factor significantly affecting the rent intention.
Designing and Developing Android Application for Medication Reminder to Improve Treatment Efficiency of Stroke Patient
Authors: Rattanayotin Jakrapong , Vanijja Asst.Prof. Dr. Vajirasak
Published: March 2018

Stroke patients often experience problems of taking medications due to forgetfulness, a number of medications causing confusion to take, or even the side effects making the patients refuse to take medications resulting in ineffective treatment. In this study, the researchers study and develop information technology in the form of Android application in order to educate and remind the stroke patients to take medications by developing a prototype system called DCMed. The research finds that the stroke patients in the experimental group using DCMed system are more interested and complied with taking medications accounting for 42.86%. Moreover, the patients can take medications more timely than those in the control group at the significant level of 0.05.Keywords: stroke patient, medication discontinuation, medication reminder system, Android application, web application, medication compliance, IMB Model
Conceptual Model for an Intelligent Persuasive Driver Assistant
Authors: Yamsaengsung Siam , Papasratorn Borworn
Published: March 2018

Traffic congestion is a serious issue for large cities.  This is especially critical for cities that has insufficient mass transit system like Bangkok.  Although transportation infrastructure projects and rail mass transit lines are being implemented, these efforts require major financial investment and take a long time to complete.  This work proposes to help reduce traffic problems through influencing a change in driver behavior.  In this initial stage, a model for an intelligent persuasive driver assistant is conceptualized as a voice-interactive smart assistant on a smartphone.  The system uses information about the driver, his physical state, vehicle performance information, and geolocation information to form persuasive strategies to influence driver behavior and to adapt user interfaces and interactions to reduce driver distraction.  Integrating these components together is expected to provide improved assistance in driving tasks and affect driving behavior changes. Keywords: intelligent driver assistant, navigation, smart assistant, persuasive technology
Intermediate Syndrome Following Organophosphate Insecticide Poisoning in Emergency Department of Eastern Nepal
Authors: Chaudhary Ritesh , Bhandari Rabin , Malla Gyanendra , Poudel Masum
Published: March 2018

Acute organophosphate poisoning is the most common pesticide poisoning which can be manifested in three unique phases of toxic effects e.g. Acute Cholinergic Crisis, Intermediate Syndrome (IMS), Delayed Polyneuropathy. Looking at the previous cases reports the incidence of Intermediate Syndrome has been reported to be as high as 80%.The present study attempted to report a comparable form of incidences encountered in Emergency Department of BP Koirala Institute of Health Sciences (BPKIHS) in Eastern Nepal.  Chlorpyriphos was the commonest compound associated with IMS. Early recognition with plasma acetylcholinesterase level as well as Peradeniya Organophosphorus Poisoning (POP) Scaled score might be useful tool in early diagnosis of Intermediate Syndrome.
Role of Red Blood Cell Distribution Width (RDW) and Neutrophil Lymphocyte Ratio (NLR) in Diagnosis of Appendicitis in Paediatric Patients in H. Adam Malik Medan Central General Hospital
Authors: Paramita Desiree Anggia , Fikri Erjan , Lubis Zulfikar
Published: March 2018

Acute appendicitis in paediatric patient is among the causal of abdominal emergency which requires immediate operation (Victor, et al, 2012; Ballester et al., 2009; Huckins et al., 2013). The incidence of acute appendicitis in paediatric patient in the world ranges from 1 to 8 % of all pediatric patients coming to the Emergency Department (ED) with acute abdominal pain (Jangra et al., 2013). Appendicitis is rare in children under 5 years, and very rare in the first year of life. In some instances, boys are more than girls around 55% to 65% of patients (Stevenson, Edward, 2003). The incidence rate of perforated appendicitis in the age group of children is about 30% to 40%. Appendicitis in the neonate is very rare, and the surgeon should be careful of the accompanying conditions, such as Hirschsprung’s disease and necrotic enterocolitis. (Stevenson, Edward, 2003).
Stakeholders Roles in Improving the Current State of Public Secondary Schools Infrastructure in Rivers State, Nigeria
Authors: Osaro Ngechuwa Gladys , Wokekoro Ebiwari
Published: March 2018

The study ascertained the roles of stakeholders in improving the current state of public secondary school infrastructures in Rivers State, Nigeria. The purpose of this paper is to assess the current state of public secondary school infrastructures and to ascertain the functions of each stakeholder as to solving the problems in terms of sustaining and maintaining schools insfrastructures. This study sampled 120 stakeholders in selected 6 public secondary schools built in 1970’s in 6 Local Government Areas of the state with purposive sampling method Questionnaires were administered to the 120 sampled but 78 questionnaires were retrieved representing  65% response rate and the collected data were analyzed using descriptive statistical tools. The findings showed that 70% of respondents admitted that the existing conditions of the schools were in a deplorable state. The result also showed that inadequate funding, lack of government intervention, lack of maintenance, delayed maintenance, vandalism, neglect, no sense of ownership by stakeholders, lack of community’s involvement, and overcrowding as the factors influencing the present condition of existing school infrastructures. It is observed that the public secondary schools are in a deplorable state of dilapidation that needed collective efforts of various stakeholders to improve them. This paper concludes that if proper attention is  given to school infrastructures by the stakeholders there will be improvements in the public secondary school buildings in Rivers State and the study proposes a multi-stakeholders function framework for the proper maintenance of public schools infrastructure to eradicate the existing poor conditions.
The Australian Indigenous Business Exemption as a ‘Special Measure’: Questions of Effectiveness
Authors: Storey Matthew
Published: March 2018

This article considers the issue of the requirements of establishing the Australian Commonwealth government’s Indigenous preferential procurement program, the ‘indigenous business exemption’ as a special measure under Article 1.4 of the International Convention on the Elimination of All Forms of Racial Discrimination. It does this by, considering jurisprudence regarding special measures and other affirmative action programs from Australia and other jurisdictions, concluding that it is necessary to establish some evidential base to justify the establishment (in Australian law) and ongoing operation of such measures (in international law). The article then examines the effectiveness of procurement policies aimed at achieving secondary social objectives in addition to the primary procurement of government goods and services.
‘To Be or Not to Be, a Charity?’ That is the Question for Prescribed Bodies Corporate under the Native Title Act
Authors: Martin Fiona
Published: March 2018

This article evaluates the taxation concessions and other advantages that flow from being a charity and how these might apply to native title groups under the Native Title Act 1993 (Cth). Specifically, it examines the role of the Prescribed Body Corporate (‘PBC’) under the Native Title Act and the potential for, and limitations of, these bodies carrying on business, engaging in community development and accumulating funds whilst also having charitable status. The article examines the financial size and geographical status of current PBCs that have been identified as not being charities and analyses the potential benefits for these organisations if they become charities. It concludes with an evaluation of the disadvantages and disadvantages that charitable status would bring to these PBCs.
Contamination of Food and Drinks: Product Liability in Australia
Authors: Rajapakse Pelma Jacinth
Published: March 2018

This article examines the Australian law determining liability of manufacturers and retailers for injury or death allegedly caused by food and drink products which were spoiled, contaminated, or otherwise in a deleterious condition. Product liability and the issue of negligence associated with consumption of foods or drinks deemed as contaminated form the key points of discussion in this article. The liability of manufacturers, processors, wholesalers and retailers are explored with reference to elements of negligence, breach of express or implied warranty, misrepresentation, and strict liability in tort. Australian case law as it pertains to duty of care, breach, causation, and damage has been established and there are consumer protection and product safety laws at both state and federal levels that provide for those affected by contamination/harmful condition of food and drink products. This article explores examples of negligence as the basis of manufacturer’s, processor’s and retailer’s liability in tort (common law and Civil Liability Act 2003 (Qld)) as well as liability under the federal and state legislation such as the Competition and Consumer Act 2010 (Cth), the Food Act 2006 (Qld) and the Australia New Zealand Food Standards Code). The various defences of contributory negligence of consumers, and obvious risk of injury suffered, as well as those established by manufacturers/retailers in the relevant proceedings are used to show the complexity of this issue. The article concludes with recommendations for consumers and businesses to avoid the risk of food contamination and to maintain food safety.