bluuebunny/crossref_metadata_2025 huggingface dataset:
Customers could be the weak link in consumer data management systems
Authors: Kamleitner Bernadette , Mitchell Vincent , Stephen Andrew , Kolah Ardi
Published: July 2024

Customers may be a significant weak link in companies’ efforts to properly protect customer data and respect individuals’ privacy rights. The research conducted for this paper shows between 93 per cent and 99 per cent fail to realise, recognise and respect peer-dependent privacy. This paper discusses how companies can manage regulatory requirements and reputation or even utilise future liabilities by knowing how to address or circumvent the three levels (data transfer, rights acknowledgement and respect) at which peer-dependent privacy breaches happen.
An industry ontology for risk data aggregation reporting
Authors: Bennett Mike
Published: July 2024

In response to the global financial crisis, the Basel Committee for Banking
Supervision (BCBS) has published a set of principles for risk data
aggregation reporting, known as BCBS239. This defines requirements for
systemically important financial institutions to demonstrate mature
governance of data. At the core of these is the need for common language. The
optimum way to meet this common language requirement is something called an
‘ontology’, ie a business resource that uses formal logic to define concepts.
Developing a business ontology requires techniques not typically found in
information technology. This paper shows how a business ontology can be used
for agile and timely risk data aggregation reporting. A freely available
standard called the Financial Industry Business Ontology (FIBO) lays much of
the groundwork for creating this kind of resource within a financial
institution.
Coming of age: Is demand for flexible workspace changing the office market?
Authors: Weinbrenn Jonathan
Published: July 2024

The office market or ‘workspace’ is undergoing radical change. A model that has altered little for decades and has been serviced by a relatively small pool of companies is finally evolving, and at speed. Since the global financial crisis of 2008, there have been two key factors driving significant change: first, corporate occupiers no longer feel compelled to embrace the traditional long lease model and, secondly, growth of the contingent workforce is re-shaping the way in which people work. These changes are being driven by technological advances that are bringing workforces together and, as such, are of global significance rather than being restricted to Europe or the USA. The flexible workspace has arrived and has the potential to change the way in which offices are procured and delivered forever. Within this context, this paper will examine the coming of age of the flexible market, a segment of the traditional commercial office world that has developed significantly over the last decade. The paper will review the demand driving the market, particularly from the corporate occupier base, and the evolution of the sector. It will demonstrate how a single solution model, with its roots in the serviced office/executive suite market, has now evolved into a much wider, client-oriented, delivery platform, manifested in serviced space, co-working environments, collaborative hybrids and outsourced managed workspaces.
Construction disputes
Authors: Collingwood Martin
Published: July 2024

The aim of this paper is to consider in outline various methods of resolving disputes principally in relation to construction contracts. Those methods of dispute resolution could, however, apply to any contract or dispute. The paper identifies the principal considerations to be taken into account when selecting methods of dispute resolution for inclusion within a contract or for determining a dispute and identifies some of the strengths and weaknesses of the primary methods available. Several different methods of dispute resolution are considered, both traditional, for example, litigation and arbitration, and alternative, for example, mediation, adjudication, expert determination and dispute boards.
Transitioning from incident to crisis management to continuity of operations
Authors: Cook Robert S. , Anderson Raelene
Published: July 2024

This paper explores the phases of emergency management following an incident through to continuity of operations. It summarises many of the obvious but often missed problems while responding to and recovering from an incident. The authors discuss what they feel is the key step in managing any incident or crisis — setting up the response quickly and correctly from the very beginning. They give insight about how to bring the right people into the room, how to communicate effectively throughout the incident and, most importantly, when to pull in the business continuity personnel so they can begin assessing the situation to ensure a smooth transition between phases and teams.
Uncovering hidden signals for sustainable investing using Big Data: Artificial intelligence, machine learning and natural language processing
Authors: Antoncic Madelyn
Published: July 2024

Risk managers and investors have increasingly been seeking high-quality environment, social and governance (ESG) data in order to assess nonfinancial risks as well as allocate capital towards companies that manage themselves in a ‘socially responsible’ way and adhere to their contract with society. The problem is that due to the lack of agreed-upon standards for companies to use for reporting on sustainability issues, there is a paucity of high-quality firm-level data to serve as key inputs in assessing a company’s risks and adherence to ESG criteria. Big Data, developed through cutting-edge statistical models, artificial intelligence (AI) and natural language processing (NLP) covering dozens of languages, provides the solution for ESG rankings and ratings and can help combat self-reported bias and ‘greenwashing’ and provide high-quality data. The ‘next generation’ measures of firms ‘doing good’ are the UN sustainable development goals (SDGs), which are this decade’s benchmarks against which millennials and many investors are beginning to assess companies. The SDGs go beyond the more narrowly focused set of sustainability issues embedded in ESGs, and quality data to measure performance against the SDGs are even more sparse. Using Big Data, Global AI Corporation uncovers data measuring companies’ and counties’ performance on all 17 SDGs, which can enable the integration of SDG factors into investment, risk management and national policy decision-making processes. Big Data is providing statistical indicators and performance metrics data to national governments and the United Nations to benchmark progress towards achieving the SDGs. It is also producing the SDG footprint of the private sector at the regional and global levels for policy purposes as shown in the United Nations Conference on Trade and Development’s (UNCTAD) SDG Pulse publication. Using Big Data, Global AI Corporation eliminates self-reporting biases and uncovers hidden data, which results in negative as well as positive ESG/SDG scores, while the self-reporting data only produces positive scores.
Put a ruler in the shot: Lessons from implementing effective resolution for photographed materials
Authors: West Warner , Laufersweiler Barbara
Published: July 2024

This paper focuses on practical methods to monitor and maintain quality in camera-based digitisation of archival materials with a student team. Drawing on their experience at the University of Oklahoma Libraries Digitization Lab as a supervisor and a graduate student assistant, the authors write about a quality failure due to an equipment change; equipment capability testing; adjustments in the photography process; and then implementation of practical methods and training to bolster the knowledge and skills of a team that had no other experience with digitisation. They discuss employee feedback, and some benefits of working with and developing employees with less experience in digitisation. Finally, they offer recommendations that can improve both digitisation quality and employee success. This paper presents a specific case study at a mid-sized university that is broadly applicable for digitisation professionals in a variety of settings.
Creating the i-Port: Innovative strategies to enhance efficiencies and the passenger experience
Authors: Nijhuis Jos A.
Published: July 2024

Passengers experience their journey as a single whole. Quality time spent at the airport is as important as quality time spent in the aircraft. To remain successful, airports have to operate in accordance with the experience economy. This paper describes how Amsterdam Airport Schiphol is combining the experience economy with transparency and efficiency. Self-service check-in has become commonplace and Schiphol Airport has also introduced self-service baggage check-in facilities. The styling and design of the lounges combine the best that the Netherlands has to offer; for example, the Rijksmuseum has a branch on site at Schiphol Airport. Innovation often starts with wonder, which is why Schiphol Airport engages young professionals and students. This paper argues that successful airports must be one step ahead of their passengers. For this to be possible, the spirit of innovation must be part of their DNA.
The executable data strategy: A guide to using data with purpose
Authors: Lovett John
Published: July 2024

Harnessing data in today’s business environment can be complex and confusing. For this reason, organisations need a data strategy to guide them. The days of a monolithic, one-size-fits-all data strategy are long gone. Organisations must be nimble in their approaches, willing to accept challenges and failures, and adapt in real time to changing consumer behaviours, multiple marketing initiatives, and pressure to achieve operational efficiency amid ever-growing volumes of structured, semi-structured and unstructured data. This paper analyses how organisations need an executable data strategy that breaks down data strategy into its component parts and enables an agile approach to realising the necessary conditions for using data with purpose.
The social responsibility of data visualisation in a time of pandemic
Authors: Wong Dona
Published: July 2024

In a time of pandemic, media platforms and outlets have a social responsibility to make complex data more accessible, understandable and usable. To this end, health organisations and government officials have made extensive use of data visualisations to manage the global COVID-19 crisis. Motivating people to make the necessary behavioural changes, however, requires data to be presented in an appropriately engaging manner. This paper describes effective ways to present data and how to turn complex raw data into actionable insights.
A critical comparison of airport capacity studies
Authors: Di Mascio Paola , Cervelli Damiano , Correra Alessandro Comoda , Frasacco Luca , Luciano Eleonora , Moretti Laura , Nichele Stefano
Published: July 2024

Airport traffic management should solve a trade-off between minimising congestion and maximising capacity: different methods are available in the literature to assess the maximum traffic flow that an airport infrastructure can manage under satisfactory conditions. The paper compares the output from two approaches currently adopted to compute airport capacity: the Advisory Circular AC 150/5060-5 and the AirTOp Fast Time Simulator (FTS). An Italian airport with a high volume of traffic has been considered in order to analyse two layouts. The baseline scenario represents the current operating airport layout, while the what-if scenario implies geometrical and functional improvements (ie a new runway and modified operating conditions are considered). For a given Level of Service and different reference periods, saturation and sustainable capacities were calculated. The comparison of the obtained capacities allows evaluating the reliability of the obtained results and evaluating the potential capacity gains of the infrastructure. Particularly, the results demonstrate that the simpler Federal Aviation Administration (FAA) methodologies could accurately estimate both baseline and what-if hourly capacities; the more complex FTS is, however, necessary to calculate reliable daily and annual capacity values because of the real traffic demand during the periods of time. All input data was provided by the airport management body: the results are reliable and could be transposed to similar conditions.
Strategic management of the brand in the world of sport
Authors: Richelieu André
Published: July 2024

This paper analyses the strategic management of the brand in the world of sport business. In this vein, how globalisation affects the sport industry is discussed, before looking at the importance of brand and branding in sport. The strategies of sport organisations, and of sport teams in particular, are also detailed alongside some threats to the brand. This research highlights five lessons. First, a sport brand starts with a competitive product on the field, which gives hope to fans. Secondly, in order not to dilute the brand, a balance should be found between the core product and the auxiliary features of the sport product. Thirdly, the more fans are involved, the more they feel connected to their favourite team, to the point of internalising it and becoming ‘fan-actors’. Fourthly, with the globalisation of sport, new opportunities arise for Western organisations looking to get an edge over their competitors by growing their brand beyond their borders. Finally, the globalisation of sport also opens up new opportunities for emerging countries; these new actors redefine the ecosystem of sport business.
Diagnosing and repairing carbonation in concrete structures
Authors: Ware Toby
Published: July 2024

This paper concentrates on the carbonation of concrete, but also provides a brief synopsis of varying defects in concrete when used as a building material. It outlines the different defects that can arise with concrete, discusses the cause of these defects, and puts forward industry-recommended remedial action. It also uses live case study examples of the solutions to prolonging the life expectancy of external concrete facades.
The future of AI: Generational tendencies related to decision processing
Authors: Kayser Christopher S. , Cadigan Robert
Published: July 2024

Advances in artificial intelligence (AI) have resulted in the automation of human-based decision processing and have become entwined with almost every aspect of our lives. While advantageous in many respects, when conditions permit a decision to take place related to the acceptance, adoption or rejection of embracing AI into one’s everyday life, many elect not to do so. Such decisions can be based on a lack of knowledge of how to determine the benefits of such modernisation of thought but can also be the result of specific tendencies associated with different generations. This paper examines three generations — Baby Boomers, Gen Xers and Millennials (born 1946 to 1994; reaching adulthood 1967 to 2015) — who collectively participated in nearly a half-century of some of the most significant technological advances in history. These changes contributed to each of these generations’ understanding of, comfort with, and decision making that ultimately determines their attitude toward and rate of adoption of AI. In light of Bourdieu’s theory of practice, we examine social models and theories of innovation to better understand decisions associated with each generation regarding their attitudes related to AI — primarily based on their interpretation of perceived benefits offered by such advancements in technology.
Multichannel brand storytelling
Authors: Hall Casey
Published: July 2024

This paper examines best practices for digital brand storytelling, particularly in the context of social media. It recommends the use of internal subject matter experts and guidelines for effectively leveraging them, specifically that all content should be valuable, credible and unique. The results of this subject matter-led brand storytelling for the author include a 277 per cent increase in online traffic within six months. The paper goes on to outline a specific process for implementing a social media employee advocacy programme to tell a brand’s story. Finally, it calls for a robust social listening and monitoring programme to track both internal and external discussion of your brand.
Progress and current trends in local authority housing provision
Authors: Morphet Janice , Clifford Ben
Published: July 2024

This paper sets out the motivations, methods and means through which local UK authorities are engaging in the direct provision of housing without any encouragement from the Government. The findings set out here are derived from a research study undertaken in 2017 which reviewed the direct housing provision activities of all local authorities in England using a range of complementary research methods. The research found that local authorities are primarily motivated by the general need to provide housing across all tenures, to respond to the pressures created by homelessness and to generate rental income to replace the loss of the Revenue Support Grant from central government in 2020. The research showed that local authorities are using a range of methods including wholly owned companies, joint ventures and direct purchase of dwellings on the open market. The study also showed secondary motivations and actions to deal with stalled sites and unimplemented planning consents for housing. The study demonstrates a high level of local authority activity which may provide a considerable contribution to local housing provision in the future.
MASCA (MAnaging System Change in Aviation): What makes for successful change? Evidence from industrial-based research
Authors: Corrigan Siobhán , Mcdonald Nick
Published: July 2024

While there is widespread acceptance that the capability for ensuring sustainable change within the aviation industry is critical, the evidence from industrial-based case studies on ‘what factors make for successful change’ have been few and far between. Addressing the very real challenges industry has in implementing sustainable change was the key focus of an EU FP7 collaborative project called MASCA (MAnaging System Change in Aviation). This paper puts forward a new approach to managing system change that has been tested and validated in collaborative industrial research and practice. The proposed approach targets the internal capacity of the organisation to be more flexible and adaptable in a way that increases the chances to survive and prosper under a wide range of circumstances and increasing commercial pressure, upcoming regulations and accelerating cycles of new technologies.
The implosion of the Alt-A mortgage-backed securities market
Authors: Woodward Luke , Raju Sudhakar
Published: July 2024

While the demise of the subprime mortgage-backed securities (MBS) market has received a great deal of attention, the implosion of the Alt-A MBS market has so far received much less attention. As recently as June 2007, annual issuance of Alt-A backed securities exceeded issuance of subprime-backed securities. The outstanding amount of Alt-A securities poses a significant systemic risk that is already becoming evident. This paper identifies the underlying causes for the deterioration of Alt-A MBS pools. While the deterioration in the subprime mortgage market was caused by lending to borrowers with poor credit, the Alt-A crisis was caused by lending to borrowers with fairly good credit who assumed excessively speculative, leveraged positions in overvalued housing markets. The paper applies value-at-risk to demonstrate that Fannie Mae's capitalisation was completely inadequate given the size of its subprime and Alt-A portfolios and its underlying loss expectations. As many of the Alt-A loans are adjustable-rate mortgages that will reset in 2009 and are moreover concentrated in the most overpriced housing markets, even more delinquencies and write-offs of Alt-A securities are in the offing.
The next steps in growing the UK’s creative industries
Authors: Macdermott Erin
Published: July 2024

The UK’s creative industries are growing at four times the rate of the wider economy. British creative products are exported all over the world and politicians often celebrate the great success of our creative sector. Yet, despite this commercial success, there is a significant inequality of access for aspiring creative entrepreneurs and those looking to build and scale up their small businesses. Market failures in the private sector and limited public finance options means that opportunity is weighted towards those with strong networks and personal funds. This paper describes the market failure that is restricting small business growth in the creative industries, and shows how it is more overt in England’s regions outside of London and the South-East. The example of Silicon Valley is used to make the case for a public sector approach to financing creative businesses at early stages of their growth, arguing that mission-led finance is key to building inclusive growth and regenerating cities and towns through the cultural and creative industries.
Organisational resilience in action: A four-month denial of access to the workplace
Authors: Richan Linda-Jane
Published: July 2024

This case study looks at a denial-of-access event, where airborne asbestos material was found in a government-owned building leased by the New Zealand Parliamentary Counsel Office (PCO). The paper describes how despite the lack of advance notice, the PCO demonstrated its resilience to business disruption through its leadership and culture; its networks and relationships; and being change-ready. The paper also discusses how the incident provided an unexpected opportunity to build further resilience on return to the workplace.
Hashtag hijacking: What it is, why it happens and how to avoid it
Authors: Xanthopoulos Petros , Panagopoulos Orestis Panos , Bakamitsos Georgios A. , Freudmann Elizabeth
Published: July 2024

Hashtag hijacking is a form of cyber content attack that arises in modern social media microblogging platforms. It occurs when a hashtag is used for a different purpose than the one originally intended, such as tagging messages with undesirable content and surfacing this content to a target audience. In marketing campaigns, hashtag hijacking can have a significant impact on a company’s brand and/or the success of a marketing campaign. Despite the practical importance of hashtag hijacking and its numerous citations in the popular media, there has been little academic literature dealing with this emerging topic. This paper presents a first study of this phenomenon from a practical yet academically oriented perspective. Namely, it provides (1) a taxonomical classification of the different types of hashtag hijacking attacks; (2) a socio-technical data-mining methodology for detecting it at an early stage; and (3) a proposed response strategy informed by the traditional marketing literature.
Active shooters: History, planning and action to ensure a proper fire and emergency medical service response
Authors: Hanifen Randall W.
Published: July 2024

Given the numerous active shooter and hostile events (ASHE) happening each year, it is important for fire and emergency medical service (EMS) agencies to share the lessons learned from such events. This paper discusses the elements needed for an effective fire and EMS response, beginning with the unified command/collaboration approach with law enforcement that allows for the proper management of such events. The article further defines the command and control elements, as well as the proper staffing and actions needed from fire and EMS to remove, triage, treat and transport victims effectively.
Some thoughts on noise and its evolution around Geneva Airport
Authors: Schneider André
Published: July 2024

Today the aviation industry is strongly exposed to criticism based on its impact on climate change. While this is a very important challenge, the industry and especially airports also have a second important challenge: noise impact, which needs to be managed more strategically and proactively. This paper discusses the key factors that influence noise impact, looking at the influence of the evolution of passenger numbers and movements, the influence of the time slots used for these movements and the movements of the lowest noise class aircraft. It will also examine why the permissible noise curve currently under discussion is much larger than that of the 2009 noise register, the first definition by the Swiss aviation regulator of the foreseen noise impact of Geneva Airport. The paper will investigate to what extent Geneva Airport can influence the noise curves through opening hours and slot availability, as well as ways in which the airport might achieve the 20 per cent noise reduction announced in the aeronautical infrastructure sector plan of 2018. Finally, it will suggest a methodology to produce a forecast of noise impact based on key variables such as movements during specific hours of the day and the percentage of movements of aircraft of the lowest noise class.
The new trading environment post-MiFID: One year later
Authors: De Meijer De Meijer R. W.
Published: July 2024

Since the introduction of the Markets in Financial Instruments Directive (MiFID), the European equity trading landscape has seen major market-structure change. An increasing number of new multilateral trading facilities (MTFs) and so-called 'dark pools' are entering the arena, challenging the traditional European exchanges by promising faster execution at lower costs. As these alternative trading venues generate growing interest among brokers, banks and fund managers, this increased competition could lead to a rapid movement of trading stocks, away from Europe's traditional stock exchanges, leading to greater fragmentation of liquidity. The main questions to be answered are: what are the future challenges and opportunities in the new European trading area? Will the success of alternative liquidity pool trading, as is seen in the USA, be followed in Europe? And can the experience in the USA be used as a template to predict the likely impact of MiFID and other triggers on future European equity trading?
Educating patients on value-based health care to improve clinical outcomes
Authors: Hines Lucinda A.
Published: July 2024

Patient education and health literacy are essential components of the effort to improve a patient’s health and assist them with meeting their medical goals of improved health and wellness. This paper provides actionable recommendations on educating patients on how value-based health care improves clinical outcomes. The qualitative exploratory case study outlined healthcare professionals’ experiences, perceptions and opinions regarding educating their patients about the value-based healthcare system. Fifteen healthcare professionals currently or previously providing patient care in the United States shared multiple perspectives on educating patients about value-based health care. Two recurring themes identified were (a) reimbursement is based on patient outcomes and (b) patient education and comprehension. Patient education allows healthcare professionals to collaborate with patients to improve their health. Gaps in the literature exist on whether or how healthcare professionals educate patients on value-based health care. The findings and recommendations from this study could raise consciousness about the clinical and business benefits of educating patients on value-based health care. Educating patients on this topic presents opportunities to engage patients as partners in promoting compliance and positive clinical outcomes.
Evolution of the K-1 process for alternative investment funds
Authors: Abraham Miriam , Wiley Crystal , Helton Rusty , Friedenberg Kara
Published: July 2024

The tax process in the alternatives and private equity world has changed dramatically over the past few years. Common trends getting increased attention are investor transparency, reporting volume and complexity, and legislative, regulatory and enforcement changes, all of which place additional burdens on fund tax departments. In order to ease this burden, tax compliance should be part of the year-round process instead of an end-of-year project. This paper will explore and provide practical ideas on how to streamline the tax process, including topics on risk management, collaboration and monitoring, data management and collection, and other investor considerations.
Evolution of collateral ‘management’ into collateral ‘optimisation’
Authors: Aydin Bilgehan
Published: July 2024

New regulations have forced an unpresented change in banking and financial
industries, following the Lehman crisis. One of the key areas impacted by
this is the collateral management function. There has been a fundamental
change of focus on key drivers of collateral management since introduction of
Master Agreement and Credit Support Annexes. Post Lehman crisis Market
behaviour in assessing creditworthiness and pricing, and monitoring risk has
changed significantly, leading to an increase of risk parameters banks need
to monitor and price overtime, introducing more complexity to managing
available resources. As a result, banks require a new type of capability and
framework to assess, quantify, control and optimise scarce resources.
Collateral management is no longer a reactive post trade exercise, rather a
key building block within the trade cycle to ensure resources are priced and
used as efficiently as possible. This paper examines the building blocks of
margining and collateralisation of derivative transactions and trends evolved
to mitigate systemic risk in capital markets, and the increased complexity
faced when optimising the need to collateralise derivative and repurchase
agreement (repo) business post new regulations.
Dark social: The biggest missed opportunity in digital marketing
Authors: Marjan Ammarah , Graham Charles , Bruce Margaret , Mitchell Andrew
Published: July 2024

Following the widespread adoption of closed social media apps, marketers can no longer easily track outbound sharing of website links, or inbound traffic resulting from those shares — so-called dark social. This social traffic is misclassified in Google Analytics as ‘direct’, and little is currently known about its volume or relative behaviour, and therefore how to manage it effectively. This study aims to contextualise the typical contribution of the direct channel to total website reach, identify the relative contribution of (true) direct traffic and estimate the volume of dark social traffic. Traffic flows totalling over 3 million hits were observed over two years on five websites. The results suggest that the direct channel can contribute over one-third of total traffic and, according the authors’ estimate, an inbound dark social component of almost one-fifth. This is little understood at present, and the article proposes a future research agenda to develop theory in the area.
How road investment can improve economic prosperity : The case for Northern England
Authors: Wilson Owen
Published: July 2024

Good roads are critical to modern functioning society, providing flexible mobility options for people to access jobs and services via private car, by bus, or for local trips by foot or cycle. Likewise, almost all freight movements depend on good strategic and local road connections. Investment in transport, including roads, can deliver economic agglomeration and an increase in effective density, also direct user benefits, productivity gains, greater labour market participation and business investment. This paper posits that, to maximise the benefits of road investment, we need a holistic whole-systems approach to aligning policy and infrastructure investment focused on achieving sustainable economic prosperity, improved social inclusivity, environmental goals, and most critically, decarbonisation of transport and the wider economy.
IP-Studio and reference architectures: ‘The end of the green cable’?
Authors: Schäefer Rainer
Published: July 2024

Replacing the unidirectional serial digital interface in live video production with IT networks is the next step towards using IT networks for file-based production. This approach not only requires standards for the packetising of audio and video and for synchronising a whole plant across jittering networks as a basis, but it also addresses more general issues concerning the deployment and management of such structures in a layered reference architecture. The management and monitoring of such structures will also raise new organisational challenges for the interworking of people, departments, related change management and training.
Mottainai: A holistic value stream approach to create sustainability
Authors: Adhya Raj
Published: July 2024

This paper takes a holistic look at sustainability through the lens of the Japanese concept of ‘mottainai’, which embraces respect for people and resources that our planet offers. The paper goes on to explain the life cycle assessment (LCA) framework for mapping and analysis of end-to-end value stream activities. This tool helps to identify, measure and develop a comprehensive action plan at the point of occurrence effectively targeting greenhouse gas (GHG) emissions. This can be done only in collaboration with network partners with clear scorecard-based evaluation and monitoring. Using examples from the automotive industry and a case study from a healthcare pharmaceutical drug producer, it weaves the concepts of LCA, value stream mapping and scorecard seamlessly into something which the reader may find it easy and simple to implement. The paper also touches upon the challenges one needs to be cognisant of in implementing changes in the network to achieve sustainable supply chain operations, with a firm belief that the journey towards nature-positive is not only the need of the hour but is also possible practically. We owe it to not just future generations but also to ourselves within our lifetime.
An introduction to compulsory purchase valuation principles spanning 150 years
Authors: Vaughan David , Smith Lucy Clements
Published: July 2024

Compulsory purchase compensation law is an enormously complex, increasingly specialist, but very relevant area of law. It is an area of law that is unfortunately not well understood. With major public projects such as HS2 on the horizon, Members of Parliament and local councillors have had to engage with compulsory purchase concepts that have been in urgent need for reform for some time. The widespread application of compulsory purchase principles as a result of the enormous HS2 project is unprecedented. It is hoped that, whilst compulsory purchase has the attention of so many MPs, that the Government will at long last consider some of the reforms suggested by the Law Commission in its excellent report.
Grounding the discipline of business continuity planning: What needs to be done to take it forward?
Authors: Lindstedt David
Published: July 2024

Business continuity planning (BCP) is emerging as a profession unto its own. It is separating itself from related fields such as emergency management, IT, disaster recovery and risk management. But can it attain the status of an independent discipline? And if so, what is, and is not, included in this new discipline? What are the core competencies that should be required of its practitioners? This paper offers an approach to founding BCP as a discipline, but with a narrower demarcation than traditionally accepted. It presents three criteria by which to delineate and ground BCP. It discusses the difference between BCP and the more encompassing 'business resilience', and emphasises the need to clearly choose one or the other of these contexts when discussing certifications, standards and other continuity practices. Finally, the paper outlines areas for future research with an eye to proving the efficacy of BCP, especially to executives and stakeholders.
Crafting a Pinterest strategy to drive engagement
Authors: Vetrano Jackie
Published: July 2024

Social media has become an increasingly important part of communication and marketing strategy for higher education institutions. Skidmore College has dedicated time to develop sound strategies on many social media platforms and continues to investigate new platforms to achieve its goals. By using data to drive content decisions on the platform, Skidmore College has created a strong Pinterest presence relevant to its audience and developed a strategy for generating engaging and unique content.
Gentle whispers of women: An epistemological study of gender studies in marketing across 25 years
Authors: Ozbek Icten Duygu , Beniflah Jake
Published: July 2024

Gender studies is a complex, interdisciplinary field that delves into the impact of societal and cultural norms on gender-related aspects of society. In terms of marketing communications, gender studies are widely discussed across every sub-branch of marketing, including consumer behaviour, advertising, product development and brand communication. Nonetheless, the question of whether this issue has been given sufficient scientific analysis in both academia and in business remains a matter of debate. This epistemological study conducts a keyword analysis of the articles published in the top ten marketing journals over the last 25 years. In general, the articles in the sample group are found to focus on the relationship between gender and marketing mix, brand communication, corporate behaviour, consumer behaviour and stereotypes. While many countries are insensitive to gender inequality, it is thought that international publications should give more importance to studies focusing on women in particular, and it is seen that few studies focusing on gender are included in the research conducted. By analysing research that focuses on gender, this study aims to support marketing professionals for better marketing practices.
Urban rehabilitation societies: The Portuguese case, characteristics and potential
Authors: Costa João Pedro T.A.
Published: July 2024

Urban rehabilitation societies (SRUs) constitute a new urban regeneration stream in Portugal, relying on public enterprise models to pursue the mission of revitalising historic and critical areas of cities. This model for promoting urban regeneration is very recent — the legal framework dates from May 2004; therefore, the actuation of these societies should be accompanied by the monitoring of their potential, methodologies, and legislative and procedural framework. Until recently, there have been no comparative studies regarding the actuation of these societies, particularly concerning the adjustment of their own legal framework. This justified the development of a research project recently initiated in the Laboratory of Landscape, Urban and Territorial Planning of the TU of Lisbon, financed by the Portuguese Foundation for Science and Technology. The study maintains independent observation of SRUs in the process of constitution and beginning activity in Portugal, taking as case studies some of the first societies created and those that present the most advanced results. The expected results will be reported to the government, proposing adjustment of the legal framework, and to these societies, suggesting the introduction of changes in their practice.
The effects of the marine environment on the built environment of Llandudno: Comparing the effects from coastline to inland properties
Authors: Thomas Evan
Published: July 2024

This paper looks at the impact of a marine environment upon building deterioration. While focusing upon the Welsh seaside resort of Llandudno, its findings could be applied to other coastal locations. Review of existing literature establishes the factors that impact upon a marine environment, such as temperature, wind speed and weather type. The changes in the pattern of weather over the last century are noted, due to many of Llandudno’s buildings being designed and built to withstand different conditions to those currently being encountered. The main mechanisms of deterioration due to a marine environment, the aerosol effect involving airborne salts and the crystallisation of those salts within building materials are explained. The reduction in the impact of these phenomena the farther a building is located from the shoreline is discussed. Literature is tested by means of four building surveys of buildings in differing locations within Llandudno. The buildings are all built for tourist accommodation within a 40-year period, 1870–1910. The surveys are presented as pictorial schedules of condition, including tests for the presence of marine salts. Findings support the literature in relation to distance from the sea. Issues such as shortened maintenance schedules for marine facing properties and the inappropriate use of impervious building materials are discussed. The paper concludes that particularly with the older building stock, it is important to be aware of the changing impact of the marine environment, but through appropriate maintenance cycles and the use of appropriate repair materials the buildings of Llandudno can be adequately protected from the impact of its marine environment.
We will not stop until the world dreams in cheese: Redefining the Wisconsin cheese brand
Authors: Fanning Suzanne
Published: July 2024

This paper analyses Wisconsin Cheese’s way out of the branding problem it had five years ago. It discusses how Dairy Farmers of Wisconsin decided to rebuild the brand from the ground up. Consumers’ perceptions used to revolve around big, boring blocks of factory cheddar instead of the reality of more than 600 varieties, types and styles of cheese that are made in Wisconsin. The hardest thing a brand can undertake is to go from mass to class. Wisconsin wins more awards for cheese than any other state or country. Needs were identified to build a strong and consistent brand, to be better storytellers to the world and to build authentic relationships with real cheese lovers. With a new logo, new websites, a more creative corporate culture, relationships with Food Fanatics who help drive the speciality cheese marketplace and increased media presence, Wisconsin announced itself, and proved itself, as the State of Cheese. Now, sales of Wisconsin speciality cheese outpace all others in that category, Wisconsin Cheese has more website visitors than ever before, they achieved over US$40m in national and local media mentions in the last year, they have brand ambassadors in all 50 states and are on page one for Google searches for ‘cheese’. This paper details how they did it.
Navigating uncertainty: Strategies for effective medical office asset management amid economic headwinds
Authors: Seiler Jennifer
Published: July 2024

Pandemic-induced supply chain disruptions along with inflationary pressure on both operating and construction expenses have created new challenges for medical office asset and property managers, whose assets must remain operational in order to provide care to patients. This paper explores strategies and approaches designed to mitigate both risks and costs for building owners, their healthcare tenants and prospective tenants as they navigate these pressures and maintain their assets. The paper offers best practices focused on bidding and managing building services, mitigating risk of supply chain bottlenecks for critical building system repairs and commonly used consumables, adapting leasing strategies to address rising construction costs and scheduling delays, and communicating effectively with all asset stakeholders as they navigate these challenges and continue to deliver healthcare services.
Using a control tower approach to drive visibility, aid planning and improve supply chain reliability
Authors: Midkiff Charlie
Published: July 2024

As the transportation management solutions (TMS) market continues to grow, a control tower approach to TMS is emerging as a way to drive even more visibility into logistics and supply chain management processes. With transparency and access to real-time data provided by a TMS, shippers can develop smarter strategies, make quicker decisions and stay ahead of trends to ensure on-time delivery and meet operational goals. With vaccines going into arms, it is time to look toward the post-pandemic world and how TMS and the control tower approach fit into the future of the logistics and supply chain industry. This paper sets out many of the processes and practices that emerged to keep goods moving during the COVID-19 pandemic are likely here to stay. For example, consumers will continue to expect seamless transparency in shipping operations, freight transit and delivery. Having visibility through a TMS and the control tower approach can help shippers take action in a world forever changed by the pandemic. They can use the data and insight gained from a TMS to improve performance throughout the supply chain and identify opportunities to reduce costs. Shippers can undertake network optimisation studies to develop Plan B scenarios to get shipments to destinations around the world. They can find alternatives to congested ports to move product more quickly. In addition, shippers can leverage transloading service providers with TMS and control tower capabilities to find faster ways to transport products when disruptions occur — and have 24/7 visibility to their products to the very last mile.
Faster Payments: Managing customer expectations
Authors: Oakes Liz
Published: July 2024

The Faster Payments Service (FPS) was launched in 2008 and has witnessed significant growth since its inception. In 2010, the second full year of operation, volumes rose above anticipated levels, and new products and services supported by this 24✠7 immediate payment capability are starting to evolve. VocaLink has undertaken much work to assist banks and their customers in the implementation of FPS within their businesses and to leverage the opportunities it provides to offer improved service level agreements. Some of these innovations are markers for a convergence between card, automated clearing house and Real Time Gross Settlement payment behaviours. Studies since 2008 have witnessed a slow but significant change in customer behaviour and expectation. Accord and VocaLink conducted research in 2010 to determine consumer and small business impressions and the take up of FPS. This independent research is based on a reasonable sample size (more than 2000 individuals and 300 small and medium-sized enterprises (SMEs)), and the results point to a widespread consumer understanding of a change in payment services, but without clear understanding of FPS in itself as a service or brand proposition. It is perceived by the consumer to be the capability of a bank, rather than a network or scheme capability. A clear shift has been seen in expectation of service levels and the art of the possible. In a separate study, the benefits of a mobile bank-account-to-bank-account payment service was examined, and the SME sector’s willingness to pay for such a service to reduce reliance on cheques and cash.
Improving logistics by interconnecting services in a Physical Internet: Potential benefits, barriers and developments
Authors: Ballot Eric , Liesa Fernando , Franklin Rod
Published: July 2024

Sustainability and efficiency of logistics operation in a world with fast-evolving demand from mass distribution to ecommerce and home delivery raise significant challenges. Among solutions, collaboration is often cited but remains marginal. To overcome current limits a new concept was introduced several years ago: the Physical Internet (PI) — in other words, the universal interconnection of logistics services. Initial research has shown a large potential for improvement by switching from current organisations to more interconnected ones. The concept attracted attention from researchers and professionals and several results, industry roadmaps and first applications are now available. This paper reviews the main contributions on the subject by detailing impact levels, examines the potential of new technologies in the PI framework and identifies avenues for further research efforts to overcome current barriers, particularly from business models.