MINDFUL UX DESIGN IN INDUSTRY 4.0: MITIGATING ADDICTION AND ENHANCING USER WELL-BEING INSOCIAL MEDIA AND AI ENVIRONMENTS
Authors: ZANNAT NAHREEN , MAHMUD MURNI 
Published: March 2024

The rapid advancements in technology under Industry 4.0 bring forth both opportunities and challenges, particularly in User Experience (UX) design in social media and Artificial Intelligence (AI) environments. This research paper explores these dichotomies, focusing primarily on the role of UX design in mitigating addiction and enhancing user well-being. In this paper, authors begin by exploring the historical evolution of UX design and its increasing importance in the context of technological progression. We then discuss the psychological impacts of UX design on users, drawing a parallel between addictive characteristics of social media platforms and AI-based systems, and the deterioration of user well-being. Recognizing the gravity of the situation, we delve into the concept of 'Responsible UX Design,' a design philosophy that focuses on developing interfaces and systems that foster positive user behaviour while minimizing the risk of digital addiction. Authors present a comprehensive analysis of current strategies, practices, and policies related to responsible UX design in Industry 4.0 and discuss how these could be evolved for future. Drawing on a wide range of case studies, user interviews, and psychological research, the paper provides actionable recommendations for businesses, policymakers, and UX designers. These recommendations promote responsible design practices, discourage addictive design patterns, and encourage user-centric design approaches that improve digital well-being. Additionally, this paper provides a critical review of the challenges and potential ethical considerations in implementing responsible UX design. It introduces the concept of 'Digital Ethics,' which requires organizations and designers to uphold user well-being as a primary consideration during the design process. In conclusion, this research emphasizes the need for a paradigm shift towards responsible UX design, both as a moral obligation and as a competitive advantage in Industries 4.0. It advocates for an approach that balances user engagement with user well-being, and ensures that technological innovations enhance, rather than compromise, human lives. Unprecedented technical developments, including the fusion of social media platforms and artificial intelligence (AI), have been made possible by industry 4.0. User experience (UX) design now faces ethical and societal repercussions as a result of these developments. This paper provides a thorough examination of responsible UX design in Industry 4.0, with a particular emphasis on the growing usage of social media and AI tools. The research emphasizes the significance of ethical issues while examining recent information, trends, and best practices in UX design. Unprecedented technical developments, including the fusion of social media platforms and artificial intelligence (AI), have been made possible by industry 4.0. User experience (UX) design now faces ethical and societal repercussions as a result of these developments. This article provides a thorough examination of responsible UX design in Industry 4.0, with a particular emphasis on the growing usage of social media and AI tools. The research emphasizes the significance of ethical issues while examining recent information, trends, and best practices in UX design.