bluuebunny/crossref_metadata_2025 huggingface dataset:
Coming across information serendipitously – Part 1
Authors: Makri Stephann , Blandford Ann
Published: August 2012

Purpose

This research seeks to gain a detailed understanding of how researchers come across information serendipitously, grounded in real‐world examples. This research was undertaken to enrich the theoretical understanding of this slippery phenomenon.

Design/methodology/approach

Semi‐structured critical incident interviews were conducted with 28 interdisciplinary researchers. Interviewees were asked to discuss memorable examples of coming across information serendipitously from their research or everyday life. The data collection and analysis process followed many of the core principles of grounded theory methodology.

Findings

The examples provided were varied, but shared common elements (they involved a mix of unexpectedness and insight and led to a valuable, unanticipated outcome). These elements form part of an empirically grounded process model of serendipity. In this model, a new connection is made that involves a mix of unexpectedness and insight and has the potential to lead to a valuable outcome. Projections are made on the potential value of the outcome and actions are taken to exploit the connection, leading to an (unanticipated) valuable outcome.

Originality/value

The model provides researchers across disciplines with a structured means of understanding and describing serendipitous experiences.
Assessing information taxonomies using epistemology and the sociology of science
Authors: Alexander Fran
Published: August 2012

Purpose

This paper aims to summarise a literature review undertaken to determine whether or not information taxonomy work, as a specific activity within the broader field of knowledge organisation system construction, can usefully be compared to a process of scientific enquiry. The theories of objectivity and subjectivity proposed by Helen Longino are considered, to determine their relevance to taxonomists and classification theorists.

Design/methodology/approach

The review assesses and synthesises relevant best practice and theoretical literature from information science, sociology of science, and related disciplines, including linguistics, epistemology, and psychology.

Findings

Although requirements of objectivity in science and in taxonomy work differ significantly, the achievement of consensus within communities is similar. This warrants development of Longino's theories for application to taxonomy work.

Research limitations/implications

The potentially relevant literature represents too vast and diverse a body of scholarship for comprehensive review of every area, so a synthetic interdisciplinary approach has been taken, highlighting aspects worthy of further investigation.

Practical implications

Subjectivity and objectivity are deemed significant for information taxonomists, especially regarding usability and accessibility of systems, while the sociology of science provides frameworks that could be adapted to offer methods of assessing the subjectivity and objectivity of taxonomies. This suggests much potential for developing Longino's theories into a framework or set of heuristics for taxonomy practitioners.

Originality/value

Current literature on taxonomy work, as distinct from classification, categorisation, and similar topics within the broader knowledge organisation field, is scant, and academic and interdisciplinary approaches scarce. Relating the sociology of science to information taxonomy work is a novel approach. By exposing this relationship, a starting point is provided for researchers who wish to develop understanding of these fields and theoretical understanding of taxonomies and professional best practice is enhanced.
Learning to manage risks in international R&D joint ventures through ownership decisions
Authors: Elango B. , Chen Stephen
Published: August 2012

Purpose

This paper aims to examine the interaction between risk, learning and ownership decisions in international R&D joint ventures.

Design/methodology/approach

The study focuses on international strategic R&D joint ventures of US firms. The sample is made up of 266 firms. Regression models are used in the testing of the hypotheses.

Findings

The authors show a clear difference between the effects of performance versus relational risks on ownership decisions in international joint ventures (IJVs). In response to performance risk, firms are less likely to pursue a majority ownership, whereas with relational risk the effect is opposite.

Originality/value

A key contribution of this paper is that it shows the effects of performance versus relational risks on ownership decisions in IJVs. Another contribution is the finding that IJV experience moderates the effects of relational risk factors on firms' ownership decisions in joint ventures. With greater joint venture experience, firms are more likely to take a non‐dominant position in response to diverse partners as they develop routines and capabilities that allow them to better manage IJV partners and minimize the risk of partner opportunism without the need for majority ownership.
Financial regulation and transparency of information: evidence from banking industry
Authors: Ferreira de Mendonça Helder , José Cordeiro Galvão Délio , Falci Villela Loures Renato
Published: August 2012

Purpose

The purpose of this paper is to see if a difference exists between the impact of the subprime crisis on countries with more transparency and more regulated finance than on others. A further objective is to explain the success of the Brazilian case in avoiding the financial crisis and to show empirical evidence for the presence of market discipline.

Design/methodology/approach

The paper offers a regulation and transparency index (RTI) based on 37 countries. Considering RTI and stock market index of developed economies, BRICs economies, and developing economies, cross‐country estimations are made. Furthermore, the analysis for market discipline in the Brazilian case is based on GMM panels, taking into account market discipline through subordinated debt holders (debentures).

Findings

The results indicate that a higher degree of regulation and transparency is related to a higher return and a lower volatility in the stock market during the subprime crisis. Moreover, one of the main reasons for the apparent success of the Brazilian case in facing the crisis is the combination of a strong regulation of the financial system and the presence of market discipline.

Practical implications

Transparency of information by the banking sector is relevant for the regulation of the financial system.

Originality/value

The paper presents new insights for the literature on financial regulation and transparency of information in the search for a framework capable of avoiding financial crisis.
Dual nominal anchors in the Caribbean
Authors: Khemraj Tarron , Pasha Sukrishnalall
Published: August 2012

Purpose

The purpose of this paper is twofold. First, it estimates the sterilization coefficients for several Caribbean countries. Second, it contributes to the literature by providing a conceptual framework for understanding why regional economies with fully pegged exchange rate regimes have not allowed the money supply to be endogenous to capital flows. This paper notes that a high sterilization coefficient plus a de facto pegged exchange rate indicates the existence of dual nominal anchors.

Design/methodology/approach

The paper presents a simple theoretical model to explain this phenomenon. The model combines the liquidity preference of commercial banks with an augmented uncovered interest parity equation.

Findings

The econometric evidence presented shows that several Caribbean economies with fixed exchange rate regimes also possess high sterilization coefficients. Given open capital accounts in the various economies, the paper argues that this finding contravenes the money neutrality thesis, which holds that only one nominal anchor can prevail in the long term.

Originality/value

The model emphasizes that the interest rate formation and liquidity preference of oligopolistic commercial banks – the dominant financial institutions in a post‐liberalized setting – prevents counteracting capital movements when monetary policy changes above or along a threshold or bank mark‐up interest rate.
The net generation: its impact on the business landscape
Authors: Dumeresque David
Published: August 2012

Purpose

This paper addresses a new generation of employees and the effect this generation is having on the current business landscape.

Design/methodology/approach

It is only recently that business leaders have become aware of this generational shift that is impacting on their organizations, but digital natives are not well understood by most senior management today.

Findings

This paper discusses the salient differences between two current generations of employees, and aims to improve managers' understanding of digital natives and what they need to do to attract and retain the necessary talent required to achieve ongoing business success.

Practical implications

The issues addressed in this paper will benefit all those who are responsible for the recruitment, development, promotion and management of people, irrespective of the nature or size of their businesses.

Originality/value

The term “digital natives” appeared in the academic literature more than a decade ago, but little attention has been paid to them at the business level.
Sustainability of solid brick walls with retrofitted external hemp‐lime insulation
Authors: Griffiths Richard , Goodhew Steve
Published: August 2012

Purpose

Dwellings constructed before 1920 often had solid brick walls with poor thermal performance. Today there is a drive to reduce both energy demand and carbon dioxide production. The purpose of this paper is to demonstrate that mixtures of chopped hemp straw with lime based binders added to the external surface of brick walls can substantially reduce the air to air thermal transmittance, or U‐value W/m2 K, and that these mixtures provide a sustainable remedial treatment for solid brick walls. The aim is to achieve wall U‐values as good as, or better than, the current UK Building Regulations design value of 0.30 W/m2 K.

Design/methodology/approach

Several Microsoft Excel spread sheets have been constructed to determine the steady state and transient thermal properties of various brick walls. These spread sheets are validated by comparing their output with the published thermal data to be found in the CIBSE Design Guide. The sustainable aspects of a number of different externally hemp‐lime insulated Victorian brick walls are described and discussed.

Findings

The U‐values and the transient thermal properties of solid brick walls with thickness 110 mm, 220 mm and 340 mm are presented. The transient properties include the admittance, decrement factor and lag time. These walls are then considered with various added external layers of hemp‐lime ranging in thickness from 50 mm to 300 mm. Some solid brick walls have an added air cavity, created with studding and plywood sheathing, before the layer of hemp‐lime. Walls with external tile hanging for sites with high exposure to driving rain are also discussed.

Originality/value

The paper demonstrates the advantages of the energy saving and carbon dioxide sequestration achieved by adding 200 mm of a hemp‐lime binder insulation to the exterior of Victorian brick walls of terraced dwellings.
Re‐imagining existing architecture
Authors: Mansfield J.R.
Published: August 2012

Purpose

The purpose of this paper is to draw attention to the range of philosophical issues that can encourage practitioners toward a reflective and meditative consideration of refurbishment as a way of re‐imagining existing architecture.

Design/methodology/approach

The paper critically reviews existing architecture literature and the emerging applied ethical enquiry in the built environment.

Findings

Refurbishment projects can help achieve an extension of the economic life for many buildings. The re‐imagining of buildings is far from merely being a technical exercise. By analogously considering a building as a human, various characteristics and traits can be found – a voice, emotions and memory. The messages that are recovered from buildings need to be decoded. The ongoing applied ethical enquiry based upon the responsive cohesion model is encouraging architects to reconsider the philosophical basis of their obligations to existing buildings.

Originality/value

The paper offers an applied consideration of three linked issues that can encourage a more meditative approach to re‐imagining architecture.
Computer self‐efficacy and factors influencing e‐learning effectiveness
Authors: Chien Tien‐Chen
Published: August 2012

Purpose

The purpose of this study is to investigate the influences of system and instructor factors on e‐learning effectiveness under the interactions of computer self‐efficacy. In this study, the factors of the e‐learning system are functionality, interaction, and response. The factors of the e‐learning instructor are attitude, technical skills, and instructional method. The moderating effects of learners' computer self‐efficacy are examined.

Design/methodology/approach

The study surveyed general employees in the financial services industry in Taiwan. A questionnaire was developed to measure participants' perceptions. Four hundred questionnaires were sent out, and 362 were returned. Of these, 314 were valid, leading to a return rate of 78.5 percent.

Findings

The results of data analysis indicate that both system and instructor factors have significant positive influences on e‐learning effectiveness. Learners' computer self‐efficacy has a moderating effect on the relationship between system functionality and training effectiveness. The higher the computer self‐efficacy, the stronger is the relationship between functionality and effectiveness, and vice versa. However, computer self‐efficacy does not have a significant moderating effect on the relationship between other independent variables and training effectiveness.

Originality/value

Since both system and instructor factors have positive influences on e‐learning effectiveness, HRD managers need to pay more attention to issues in both areas. High computer self‐efficacy can result in better training effectiveness; therefore, it is necessary to pay attention to enhancing employee computer skills and their confidence in using e‐learning.
Reorienting self‐directed learning for the creative digital era
Authors: Karakas Fahri , Manisaligil Alperen
Published: August 2012

Purpose

The purpose of this paper is to identify the new role that human resource developers play in the globally connected workplace. Towards that end, this paper explores the changing landscape of self‐directed learning (SDL) within the digital ecosystem based on the concept of World 2.0.

Design/methodology/approach

This paper reviews and builds on the literatures of self‐directed learning and Web 2.0 technologies to explore how self‐directed learning is being transformed in the creative digital era.

Findings

The paper outlines five transformations that change the landscape of workplace learning in the creative digital era: virtual collaboration, technological convergence, global connectivity, online communities, and digital creativity.

Practical implications

This paper gives extensive guidance on how HRD specialists and practitioners can transform their strategies to adapt to the training needs of employees in the creative digital era. The paper provides new ideas and vision for industrial trainers and human resource development practitioners on self‐directed learning.

Research limitations/implications

This article provides some future research areas and limitations.

Originality/value

This paper opens up new possibilities for self‐directed learning and discusses how self‐directed learning might be transformed in the light of technological and workplace changes. In particular, self‐directed learning might decrease the HRD/training costs significantly while providing employees with just‐in time training.
Relationships between desired attributes, consequences and purchase frequency
Authors: Min Soonhong , Overby Jeffrey W. , Shin Im Kun
Published: August 2012

Purpose

Employing means‐end theory, this paper seeks to examine the influence of specific types of product attributes upon desired consumption consequences and the mediating impact of desired consequences upon purchase frequency.

Design/methodology/approach

The research employed means‐end interviews to generate specific attribute and consequence measures. These measures were then administered in a survey instrument within the context of a fashion product. Partial least squares was used for testing the measurement validity of the survey instrument and testing the structural model and related hypotheses.

Findings

Style attributes significantly related to desired psychological and social consequences but did not significantly relate to functional consequences. Quality significantly related to functional consequences and social consequences but not psychological consequences. Price significantly related to all consequences. Psychological consequences were the strongest predictor of purchase frequency followed by functional consequences. Finally, desired consequences played a mediating role between product attributes and purchase frequency, with no direct influence of attributes upon purchase frequency.

Research limitations/implications

The findings demonstrate the value of understanding the consumption consequences that consumers desire for products, especially after initial purchase. In doing so, the findings also provide some evidence that consequences may be better predictors of behavioral outcomes than product attributes.

Practical implications

This study demonstrates that the consumer means‐end value hierarchy can be used as a tool for understanding the meanings that consumers construct around products and services. Moreover, it indicates that marketers should consider customer value analysis as a segmentation tool.

Originality/value

This paper represents one of the few to test the chain of cause‐and‐effect relationships of the means‐end hierarchy within an integrated framework. It is original in that it specifically tests the relationships between major attributes (i.e. style, quality, and price) and particular consequence types (i.e. psychological, social, and functional).
Research on energy savings opportunities in university libraries
Authors: Linden Jeremy , Reilly James , Herzog Peter
Published: August 2012

Purpose

Mechanical systems in library environments are typically designed to run continuously in order to maintain the desired environmental conditions for preservation purposes, often resulting in a high cost in dollars and energy consumption. Altering these conditions through changed HVAC operating schedules is a risk many librarians and institutions are hesitant to take. This study aims to introduce the methodology and early findings of current research into the question of whether energy usage can be significantly reduced in libraries by carefully monitored and risk‐managed shutdowns of air handling units (AHUs) during unoccupied hours in selected spaces without compromising the quality of the preservation environment.

Design/methodology approach

As part of the project, the authors are monitoring up to three air handling units (AHUs) at each of five partner institutions, three of which are university libraries or repositories, as well as the associated collections spaces served by the units.

Findings

Early findings show the potential value of systems shutdowns in various parts of the country, while also identifying regions that are less favorable.

Practical implications

In all cases, the experimentation with and successful implementation of a shutdown schedule, without adversely affecting preservation conditions, was preceded by careful documentation and risk management, as described.

Originality/value

Unlike unilateral HVAC equipment shutdowns and setbacks conducted solely for energy management, with little regard for collections, this risk‐managed and documented approach potentially allows for the reduction of energy usage without placing collections' health at risk.
Reuse, recycle … reduce: a greener library with print management
Authors: Dempsey Megan E. , Palilonis Alex
Published: August 2012

Purpose

The purpose of this paper is to describe the implementation of a print management system to control costs and reduce waste associated with printing practices.

Design/methodology/approach

A paper collection study found that 8 percent of pages printed in the library were never claimed. A print management system was implemented requiring print jobs to be manually released by users. Statistics on toner lifespan and number of pages printed before and after the system was implemented were compared.

Findings

The print management system reduced the total number of pages printed in a semester by 32 percent from Fall 2009 to Fall 2011 and increased the lifespan of toner cartridges so they would perform more efficiently.

Practical implications

Implementing a print management system without charging students a printing fee reduces the amount of wasted paper and the costs associated with purchasing paper and toner for printing services.

Originality/value

The paper describes the implementation of a print management system in a library that has substantially reduced the number of pages printed from library computers and the amount of toner used. The authors believe they have made a significant impact on reducing a primary area of waste.
Archiving in the networked world: authenticity and integrity
Authors: Seadle Michael
Published: August 2012

Purpose

This article aims to discuss how concepts from the analog world apply to a purely digital environment, and look in particular at how authenticity needs to be viewed in the digital world in order to make some form of validation possible.

Design/methodology/approach

The article describes authenticity and integrity in the analog world and looks at how to measure it in a digital environment.

Findings

Authenticity in the digital world generally means, in a purely technical sense, that a document's integrity has been checked using mathematical algorithms against other copies on independently managed servers, and that provenance records show that the document has a clearly established succession from a clearly defined original. Readers should recognize that this is different than how one defines authenticity and integrity in the analog world.

Originality/value

Most of the key issues surrounding digital authenticity have not yet been tested, but they will be when the economic value of an authentic digital work reaches the courts.
Introduction to corporate governance from Islamic perspective
Authors: Abdullah Saif Alnasser Sulaiman , Muhammed Joriah
Published: August 2012

Purpose

The purpose of this paper is to draw an analytical review on corporate governance from the Islamic perspective, addressing the importance of understanding governance for Islamic institutions.

Design/methodology/approach

The study follows a browsing method that takes into consideration the difference between normal corporate governance in conventional banking and comparing that to Islamic banking.

Findings

It was found that it is very important to take into consideration the corporate governance in Islamic banks because it might help to draw the right image about the organization. In particular, how the Shariah Supervisory board functions and how it could be linked to the Islamic banking process.

Originality/value

This paper is one of few papers that highlight the importance of studying corporate governance for Islamic banks. The paper is of value in describing governance in Islamic institutions and how there are many issues under the investigation process, especially issues related to the Shariah Supervisory board and its functionality.
Patient satisfaction survey of microbiological tests done in G.B. Pant Hospital
Authors: Bhargava Aradhana , Thakur Archana , Mishra Bibhabati , Taneja Juhi , Dogra Vinita , Loomba Poonam
Published: August 2012

Purpose

Measuring patient satisfaction plays an increasingly important role in the growing push toward healthcare provider accountability. This study seeks to evaluate G.B. Pant Hospital (a North Indian tertiary care centre) patient satisfaction with clinical laboratory services.

Design/methodology/approach

A total of 100 out‐ and in‐patients were randomly selected and interviewed about microbiological services using a standard format, a method which can be easily used to compare patient satisfaction with laboratory services elsewhere.

Findings

Patients represented all age groups: females and males were balanced. Few were from poor socio‐economic backgrounds. Patients do not have problems getting tests done, but the laboratory's inconvenient location caused dissatisfaction. Patients do not have problems communicating with staff, but medical terms are not understood by patients. Hospital cleanliness needs improving, especially toilets, which causes the most patient dissatisfaction. Hospital staff were deemed highly competent and judged to give excellent technical help to patients. The questionnaire's financial subscale shows 100 per cent satisfaction because all tests in the microbiology department are free. The overall satisfaction with services stood at 83 per cent. Satisfaction scores for G.B. Pant Hospital appear to be satisfactory.

Research limitations/implications

This study does not compare patient satisfaction in two or more hospitals and findings may not be generalisable.

Practical implications

Patient satisfaction surveys are the best way to identify deficiencies and improve hospital services. Repeating studies at six monthly intervals is a useful managerial intervention aimed at delivering and maintaining quality healthcare.

Originality/value

This laboratory satisfaction survey is the first of its kind for government hospitals in India. The survey revealed a positive feedback and helped to identify the areas of concern along with estimating the patient satisfaction scores. This is the best way to identify the areas of deficiencies and improving the services provided by the hospital. The authors feel that repeating such studies at a regular interval of six months would be a useful guide for the managerial interventions.
Tools for surveying and improving the quality of life: people with special needs in focus
Authors: Hoyningen‐Süess Ursula , Oberholzer David , Stalder René , Brügger Urs
Published: August 2012

Purpose

This article seeks to describe online tools for surveying and improving quality of life for people with disabilities living in assisted living centers and special education service organizations.

Design/methodology/approach

Ensuring a decent quality of life for disabled people is an important welfare state goal. Using well‐accepted quality of life conceptions, online diagnostic and planning tools were developed during an Institute for Education, University of Zurich, research project.

Findings

The diagnostic tools measure, evaluate and analyze disabled people's quality of life. The planning tools identify factors that can affect their quality of life and suggest improvements.

Research limitations/implications

Instrument validity and reliability are not tested according to the standard statistical procedures. This will be done at a more advanced stage of the project. Instead, the tool is developed, refined and adjusted in cooperation with practitioners who are constantly judging it according to best practice standards.

Practical implications

The tools support staff in assisted living centers and special education service organizations.

Originality/value

These tools offer comprehensive resources for surveying, quantifying, evaluating, describing and simulating quality of life elements.
An entrepreneur's social capital and performance
Authors: Fornoni Mariel , Arribas Iván , Vila José E.
Published: August 2012

Purpose

The aim of this paper is to analyze the impact of an entrepreneur's social capital on their access to information, and how such access improves the performance of their entrepreneurial project.

Design/methodology/approach

A structural equations model (SEM) is estimated and validated from a database including information from 282 Argentinean entrepreneurs who answered a questionnaire specifically designed for this research. The analysis of this model allowed the impact of dependent latent variables on the performance of the start‐up to be determined.

Findings

The performance of an entrepreneurial project depends on an entrepreneur's access to finance, markets and information. Specific dimensions of social capital facilitate access to these resources: the relational dimension facilitates access to information; the resources dimension makes access to finance easier; the structural dimension helps the entrepreneur to access markets.

Research limitations/implications

The sample is not large enough to analyze differences among specific types of entrepreneurial projects: for instance, the role of social capital in industrial and service entrepreneurship (activity sector), the differences between the federal capital, Buenos Aires, and the rest of the country (location), and between female and male entrepreneurs (gender).

Originality/value

The results help in understanding which dimensions of an entrepreneur's social capital facilitate access to information and how these specific dimensions enhance the performance of the project. Hence, this paper has managerial and policy implications for the generation of dynamic entrepreneurial projects capable of becoming development drivers.
Networking as key factor in Artpreneurial success
Authors: de Klerk Saskia , Saayman Melville
Published: August 2012

Purpose

Networking is an important managerial skill and small businesses and businesses that are operated in informal settings, such as those of the festival entrepreneur, need to concentrate on building strong relationships with the role players in their networks in order to survive, thrive and to enhance their competitiveness. The purpose of this paper is to investigate the current level of networking skills and to determine the perceptions of entrepreneurs of their current networking relationships. The tourism industry, which is regarded as a people's industry, needs high levels of networking skills to meet customer needs and expectations. Networking can therefore be seen as a key success factor. The Grahamstown National Arts festival is South Africa's oldest arts festival and was chosen, first because of the economic impact it has and, second, tourism and entrepreneurship are considered as key developmental issues in South Africa.

Design/methodology/approach

A quantitative study (structured questionnaire) was used to achieve the goal of the study and 137 festival entrepreneurs participated. A factor analysis was conducted with an Oblimin rotation to determine the factors that correlate most strongly with each other.

Findings

The main findings indicated that becoming a festival entrepreneur is a career choice and, second, that relationships and trust are important aspects of networking behaviour.

Originality/value

It is very important to investigate entrepreneurial behaviour in terms of networking practices at festivals. This research might help festival organisers to better understand and support the entrepreneurs conducting their business at these festivals and the organisers can offer services to support these networking efforts by offering courses, networking opportunities and engagement on higher levels of festival management. This research might also assist in the development of tourism curriculums which focus on event tourism.
Knowledge and cultural diffusion along the supply chain as drivers of product quality improvement
Authors: Biotto Massimo , De Toni Alberto F. , Nonino Fabio
Published: August 2012

Purpose

The purpose of this paper is to widen the knowledge base on supply chain learning by exploring and explaining how an enterprise can compete and win in the international market by integrating quality management practices along its supply chain and, above all, by becoming the coordinator in a supply chain learning (SCL) network.

Design/methodology/approach

The authors conducted an exploratory case study on a group operating in the coffee market that is universally recognised for the high quality of its products: illycaffè.

Findings

This paper illustrates and explains how the illycaffè Group implements, competes and wins in the international market because of its exemplary business strategies, its focus on the competitive priority of quality, and consistent and integrated supply chain management practices that are sustained by an innovative approach: the diffusion of knowledge, know‐how and a culture of excellence in coffee quality along the entire value chain. The authors find that the diffusion of a culture of quality orients supply chain learning towards the continuous improvement of product and service quality, and above all, improves results by encouraging an emergent behaviour across different actors that creates a shared culture.

Research limitations/implications

The exploratory nature and use of a single case study are the major limitations of this research. Nevertheless, this study may serve as a significant starting point for future research and analysis related to supply chain learning strategies.

Originality/value

The illycaffè case study contributes to the literature on quality management and on supply chain management suggesting how an enterprise can improve product and service quality using a sustainable SCL strategy based on knowledge/know‐how diffusion and a shared culture along the entire supply chain.
Stakeholder pressure and the adoption of environmental logistics practices
Authors: Kim Seong‐Tae , Lee Sang‐Yoon
Published: August 2012

Purpose

The purpose of this study is to investigate the role of eco‐oriented culture (EOC) in the relationship between stakeholder pressure (SP) and the adoption of environmental logistics practices (ELPs). It is proposed that the adoption of ELPs is influenced by SP perceived by a firm, and in turn this relationship is mediated by EOC.

Design/methodology/approach

Multiple theoretical perspectives are considered to explain why a firm adopts environmental strategies and how the firm overcomes environmental barriers. A structural equation modelling was utilized to empirically test the effect of SP on the adoption of ELPs, and the mediating role of EOC in its relationship, based on the survey data from Korean logistics and manufacturing companies.

Findings

Empirical analysis shows significant relationships between SP and ELPs, and the mediating role of EOC in the SP‐ELPs path. The results indicate that corporate EOC fully mediates the relationship between perceived SP and the adoption of ELPs.

Research limitations/implications

SP is able to influence the adoption of ELPs only through its efforts to build a unique environmental culture. This implies that a firm with well‐developed EOC may more effectively correspond to an environmental paradigm shift and gain an edge over its competitors.

Originality/value

This study focused on the logistics area, where the environmental concerns have increased but little research interest has been exhibited. This research attempts to empirically test the mediating role of EOC that may explain the equivocal relationship between SP and ELPs while the previous studies have focused on the direct connections between ELPs and their antecedents.
A global approach to talent management
Authors: Newhall Steve
Published: August 2012

Purpose

This paper aims to provide an insight into global talent management, including some of the common stumbling blocks and tools for assessing global talent.

Design, methodology, approach

The paper explains the importance of global talent management and includes case‐study examples of how international organizations Philips and Quintiles have approached aspects of their global talent‐management strategy.

Findings

The paper argues that behavioral assessment is a key tool in enabling an organization to take a long‐term, strategic approach to its global leadership pipeline, objectively evaluating junior leaders, middle management and senior leadership and developing a talent pool and subsequent development program that will provide a continuous pipeline of future global leaders.

Practical implications

The paper takes a strategic approach to talent management and suggests which tools and approaches are useful in developing global talent strategy.

Social implications

The highlights the fact that organizations are looking for the benefits of economies of scale and of adopting a more unified approach to their systems and processes across the globe, yet they are also mindful of regional differences that must be overcome if a global talent‐management program is to work.

Originality/value

The paper demonstrates that, in an increasingly competitive global marketplace, the importance of an effective talent‐management strategy cannot be underestimated.
Managing resources in disaster recovery projects
Authors: Chang Yan , Wilkinson Suzanne , Potangaroa Regan , Seville Erica
Published: August 2012

Purpose

The purpose of this paper is to provide a basis for the construction professionals and stakeholders to understand the critical factors influencing resource availability in a post‐disaster situation. The study reported in this paper is part of ongoing research concerned with developing a methodology to improve the outcomes of resource availability for projects in post‐disaster environments. This study attempts to address the following questions: what factors impinge upon the availability of resources in a disaster recovery project and what are the common resource availability determinants across different recovery environments?

Design/methodology/approach

The method of analysis in this investigation is a comparative case study. The researchers took part in disaster field trips to Indonesia, China and Australia during their recovery from natural disasters. By using case studies and a triangulation method, critical factors that affected resource availability in the three examined countries were identified and compared.

Findings

A comparative analysis shows that specific cultural elements, the socio‐economic environment and the political agenda in the three countries influenced their resourcing problems and the solutions they adopted. Despite different resourcing approaches in the three cases, competence of construction professionals, and government response and intervention were identified as common determinants to resourcing disaster recovery projects.

Research limitations/implications

The research findings contribute to the project management methodology to post‐disaster reconstruction.

Practical implications

From this research, decision makers and construction practitioners can have a clearer direction for improving their resourcing effort in a post‐disaster situation. This study provides a basis for the construction professionals and stakeholders to understand the critical factors influencing resource availability in a post‐disaster situation, with a view to enhancing their capability of managing disaster recovery projects.

Social implications

A comparative analysis of three cases provides a multi‐perspective view of the resourcing issues in a post‐disaster situation. As many problems are faced in disaster recovery projects, resource availability intrinsically links to chronic conditions of vulnerability in existence in the broader social system prior to a disaster. The five aspects of resourcing discussed in the paper show the key areas of recovery planning in relation to resource availability.

Originality/value

In large and complex disaster recovery operations, the availability of resources is bound to be limited. Identified resourcing problems are likely to be universal and can be anticipated and pre‐planned for, irrespective of the environment when a disaster happens. The paper provides a basis for the construction professionals and stakeholders to understand the critical factors influencing resource availability in a post‐disaster situation.
Digital Socrates: a system for disseminating and evaluating best practices in education
Authors: McEachron D.L. , Bach C. , Sualp M.
Published: August 2012

Purpose

The purpose of this paper is to examine existing learning innovation systems and propose a systematic methodology of delivering educational innovations in the right amount, in the right place and at the right time.

Design/methodology/approach

Higher education is not effectively incorporating new discoveries in cognitive science and human learning into effective teaching strategies. In this paper, the authors explore the various impediments to change. To partially overcome these barriers, Drexel University, in collaboration with Untra Academic Management Solutions, LLC, has embarked on the development of a knowledge management system to assist instructors in obtaining, implementing, evaluating and disseminating new educational innovations. The system as envisioned would be capable of adapting to various educational environments and evolving with changes in curricula, faculty expectations, learning outcomes and student characteristics.

Findings

The SocraticNet as a learning environment is stimulated, based on Socratic inquiry among teachers and learners. It is an interactive social network system utilising Web 2.0‐based emerging technologies fostering communication and sharing among faculty, students and others (e.g. librarians) engaged in a particular course or other educational experience. Students learn by sharing what they know, by asking questions, judging and evaluating the retrieved information, and using this information efficiently in completing their assignments or research papers. This approach results in multidimensional information flow – instructor to instructor, instructor to student, student to instructor, student to student – which adds a new richness to the interactions between faculty and students providing the framework for a true learning community.

Research limitations/implications

The present work has been conducted at one institution. This can be extended to include more institutions and tried with different disciplines. There are implications for changes in relation to teaching and learning approached adopted in higher education and also for development of technology tailored to address issues emanating from the scenario.

Practical implications

The research work presented has the potential to stimulate debate to further develop and refine thinking on the role and use of technology directed at improving teaching and learning in higher education.

Originality/value

This paper examines learning and teaching styles in higher education taking cognizance of conditions and factors impeding new innovations in practice. Details discussions are presented and unique suggestions are made.
Robust‐optimum multi‐attribute age‐based replacement policy
Authors: Rahadiyan Wijaya Andi , Lundberg Jan , Kumar Uday
Published: August 2012

Purpose

A common model in the age‐based replacement policy is based on the cost attribute and assumes that the model parameters are known. In practice, the model parameters are estimated from limited historical data, which brings uncertainty into the model. Moreover, minimizing the cost is not the only goal of the maintenance activity. From the decision maker's point of view, the multi‐attributes and the uncertainty of the age‐based replacement policy are two important aspects to take into consideration in the decision‐making process. The purpose of this paper is to propose an approach for a robust‐optimum multi‐attribute age‐based replacement policy.

Design/methodology/approach

The proposed approach is based on a combination of the multi‐attribute age‐based replacement policy and robust design problem philosophy. A case study is provided for illustrating the application of the proposed method.

Findings

It is found that the proposed approach can determine the interval time for preventive replacement that provides a robust and optimum solution for a multi‐attribute age‐based replacement policy.

Practical implications

The proposed approach can be used by the decision maker in determining a robust‐optimum interval time for preventive replacement of multi‐attribute age‐based replacement, a time interval which is not only optimum, but also robust.

Originality/value

This paper presents an approach that simultaneously considers the multi‐attributes and the uncertainty in the age‐based replacement policy which is, to date, not available.
Mobile marketing and consumer perceptions of brand equity
Authors: Smutkupt Phumisak , Krairit Donyaprueth , Ba Khang Do
Published: August 2012

Purpose

The purpose of this paper is to investigate the impact of SMS (Short Message Service) advertising on consumer perceptions of Au Bon Pain's brand equity in Thailand.

Design/methodology/approach

The experimental study was based on a 4×2 between‐subjects design, with four levels of message types (personalization, interactivity, general, and no message control) and two levels of permission (with and without permission). Structural equation modeling was utilized to test the hypotheses.

Findings

SMS marketing is found to have a significant positive impact on brand awareness and perceived quality. Personalized, interactive, and general messages are effective for building brand awareness, and general and personalized messages positively influence perceived quality. With the right choice of message, explicit permission enhances the effects of SMS marketing on brand association.

Research limitations/implications

The experiment was conducted over a period of one month, with three SMS ads sent to each subject. Future research could extend the trial period and increase the number and variation of ads to confirm validity of the results.

Practical implications

As text message ads have a strong impact on brand awareness, marketers should focus on using text messages as reminders or updates rather than for complete marketing campaigns. They should also focus on offering permission‐based customers personalized information.

Originality/value

This is among the first mobile marketing experiments in a real‐life setting. Real text‐based promotions from an existing brand (Au Bon Pain) were tested on consumers. This approach creates a natural ad‐processing situation for participants, thus increasing the internal validity of the experiment.
The mediating role of marketing capability: evidence from Korean companies
Authors: Shin Sohyoun , Damon Aiken Kirk
Published: August 2012

Purpose

The purpose of this paper is to shift the research focus from singular investigations of strategic orientations (i.e. learning, technology, market, customer, and competitor) to a broadened exploration of how variouscombinationsof orientations link to firm performance. Further, the paper reveals the mediating role of marketing capability between strategic orientations and firm performance.

Design/methodology/approach

Mail and e‐mail surveys were received from 198 Korean executives among the nation's Top 500 firms (across various industries). Generally, multiple regression analyses were conducted to test the various hypotheses.

Findings

Data confirm that each strategic orientation has distinct paths through marketing capability (single or multiple, and mediating) that significantly impact firm performance.

Practical implications

Fostering marketing capability, including marketing planning and implementation ability, will have a direct positive impact on firm performance. In addition, companies should understand how differently their cultural resources and orientations affect firm performance.

Originality/value

This paper is the first to argue that a deployment mechanism, marketing capability, is needed between strategic orientations and business performance. The paper further contributes by extending geographic generalizability to Asian countries (since the majority of extant research on organizational orientations and capabilities comes from western countries).