bluuebunny/crossref_metadata_2025 huggingface dataset:
EDITORIAL NOTE VOL 2, NO 3 (2012)
Authors: Solberg Søilen Klaus
Published: January 2020

JISIB has entered into an electronic licensing relationship with EBSCO Publishing. It has also been selected to appear in EBSCO’s Business Source Complete database, which according to the company publishes “Superior Academic Journals (…) with premium content of peer-reviewed, business related journals. “ JISIB now also fulfills the official criteria of Thomson Reuters to be cited in their ISI Web of Knowledge database. As such it has applied to be included in the database. However, by experience with other journals, we know this process can still take considerable time. After having had the journal’s first annual meeting for editors in December we would like to thank the old board members who are leaving and welcome the new ones. Most contributions continue to come from best papers from a number of conferences related to Intelligence Studies. Two out of five articles come from ECKM 2012, which was held 6-7 September in Cartagena, Spain. Track co-chairs for the Mini Track on Competitive Intelligence and KM was G. Scott Erickson, Ithaca College, Ithaca, NY and Helen N. Rothberg, Marist College, Poughkeepsie, New York. Two other articles are revised versions of papers presented at ECIS, but not previously published in journals. The article by Helen N. Rothberg and G. Scott Ericksonis about how to benchmark competitive intelligence activities. The paper identifies and measures different circumstances in which knowledge development and knowledge protection can have greater or lesser importance for a company.  The authors believe that the results will start to move scholarly work in the field into the new areas of macro studies and strategic choice. The article by Stéphan Goria is on board wargames for businesses. It also gives a broad background of this field of study with the history of wargames and numerous historical examples. Moreover Goria shows the benefits with wargames by creating a new game and testing it for a market situation which found place in France between Nintendo and Sony. The article by Yasmina Amara, Klaus Solberg Søilen and Dirk Vriens proposes a way to evaluate business intelligence software by introducing a new model, the SSAV model. The article by Marisela Rodriguez Salvador and Luis Francisco Salinas Casanova applies a Competitive Intelligence model to analyze Thermoplastics Elastomers (TE), a class of polymers, for a company in Mexico. The model shows numerous novel findings with important implications for the company. Finally, the article by Klaus Solberg Søilen and Anders Hasslinger show how vendors of Business Intelligence software try to differentiate themselves in this market.
Using the SSAV model to evaluate Business Intelligence Software
Authors: Amara Yasmina , Solberg Søilen Klaus , Vriens Dirk
Published: January 2020

Choosing the right Business Intelligence (BI) software is critical to increasing productivity and effectiveness in organizations today. At the same time it is a very elaborating and complex process to choose the right software due to the fact that a large number of BI products exist on the market, which are quite different and updated frequently. The objective of this study is to develop and test a model for the evaluation of BI Software. The findings of the study revealed that it is difficult to declare what is the most competitive BI software as what is good for one user might not be good for another depending on their different business needs. Having said that the study initiated a new classification of BI Software vendors depending on the degree to which they comply with the functions in the Competitive Intelligence (CI) cycle. The software tested was divided into five categories: Fully complete, Complete, Semi Complete, Incomplete and Insubstantial. We conclude that the SSAV (Solberg Søilen, Amara, Vriens) Model Together with some proposed non technological variables and a classification developed can be used as a user's selection tool for deciding which BI Software to purchase.
Factors shaping vendor differentiation in the Business Intelligence software industry
Authors: Solberg Søilen Klaus , Hasslinger Anders
Published: January 2020

This paper is investigating, through a mixed-method research combining interviews and an online survey, how BI vendors differentiate themselves when it comes to application integration, security issues and pricing strategies. The conclusion is that BI vendors differentiated themselves mainly by having individual definitions of what BI is. Buyers are therefore advised to compare vendors through the vendor’s definition of Business Intelligence. Security issues were mainly user centric and pricing strategies implied that vendors approach buyers in a similar way where they offered standardized software bundles that would require some degree of customization in order for the buyer to derive the maximum benefit from the applications. It can be deduced from the obtained results that most competitive BI vendors are acting more homogenous towards buyers when they offer their products and handle customers, compared to niche BI vendors.
EDITORIAL NOTE VOL 3, NO 1 (2013)
Authors: Solberg Søilen Klaus
Published: January 2020

We are pleased to offer another series of research articles within the area of intelligence studies in business. The articles represent as always a number of different approaches and problems. The article by Fatti and du Toit on competitive intelligence in the South African pharmaceutical industry confirms the idea that CI by now is a well-established field of interest in companies. The article goes on to propose a series of suggestions for how to improve the CI function for these companies. The article by Jenster and Solberg Søilen is a quantitative paper on the correlation between strategic planning and company performance for Chinese companies. The research confirms that the CI function is more important for company performance than the other variables and functions that were measured. The article by Momeni and Mehrafzoon identifies a number of key success factors for the CI function in the power plant industry in Iran. Seven factors are identified in the study. The article by Solberg Søilen is an overview of articles published in the Journal of Competitive Intelligence and Management and Competitive. The article shows where articles are from, what topics are most popular, what background authors have and to what extent they define future research. The article by Hoppe is about the methodological direction of intelligence studies, and is placed in the opinion section. By using Burk’s pentad the author brings a series of new perspectives to intelligence studies in general. We hope you will enjoy these quite different contributions.  On behalf of the Editorial Board, Sincerely Yours, Dr. Klaus Solberg Søilen
Competitive intelligence in the South African pharmaceutical industry
Authors: Fatti A. , Du Toit A.S.A.
Published: January 2020

Currently the South African pharmaceutical industry is being affected by legislation, as the government is readjusting the whole healthcare system to make it cost-effective and equitable. The purpose of this article is to establish what the current situation is within the South African pharmaceutical’s industry’s competitive intelligence (CI) capacity. Questionnaires were administered electronically to senior managers in the pharmaceutical industry. The majority of the respondents were of the opinion that a culture of information sharing and an environment of collaboration on competitive issues exist in their companies. Respondents confirm that CI is used on a continuous basis in strategic decision-making and that company strategies are used to manage competitors. It is recommended that senior management of pharmaceutical companies capitalise and consolidate the CI function which is used on a continuous basis in strategic decision-making.
The Relationship between Strategic Planning and Company Performance – A Chinese perspective
Authors: Jenster Per , Solberg Søilen Klaus
Published: January 2020

What is the relationship between Strategic Planning and Company Performances in Chinese companies? Is there a correlation between Company Performance and the Strategies adopted by these companies, using the Miles and Snow model for Aggressiveness Strategies? And is it possible to say something more about what kind of Strategic Planning gives better Company Performances? We wanted to separate here between the Planning which is related to what is called Competitive Intelligence and other activities related to Planning. The Idea was to be able to say something about the importance of Competitive Intelligence. We also wanted to use more extensive statistical analysis with more variables in light of the criticisms that has been raised about the methodology of previous studies. We found that better planning had a positive effect on a number of key business performance measures. We found that there was indeed a distinction between the different strategies selected and Company Performance. The strategy type named Reactors performed systematically less well than companies who choose one of the other strategies. Moreover we found that there were differences between different planning activities and Company Performance and that activities related to Competitive Intelligence were on the average more important for Company Performance than other Planning activities.
An overview of articles on Competitive Intelligence in JCIM and CIR
Authors: Solberg Søilen Klaus
Published: January 2020

This paper presents an overview of fifty-one articles from the Journal of Competitive Intelligence and Management (JCIM) posted on the Strategic and Competitive Intelligence Professionals´ webpage. It also looks at sixty-tree randomly selected articles out of about 250 from the Competitive Intelligence Review (CIR), published between 1996 and 2001. The first analysis is based on a comparison with eleven different variables that have been picked out from each of the articles. Findings: The most common country where the authors’ come from is the United States of America. Sixty-one of the eighty-three authors have a higher degree, first of all MBA and/or Ph.D. North American authors have a higher degree than authors from Europe. Authors from North America have contributed with fifty-seven percent of the proposals for further research of a total of twenty-one proposals. Fourteen articles have a professional author. The rest are academic contributions. The main topic in these articles is how to develop Competitive Intelligence (CI) but also how to define CI. The articles have different methodological approaches, qualitative and quantitative. Seventy tree percent have a qualitative approach and of those there are thirty-seven percent that also have a qualitative approach. For the second analysis dedicated to CIR one clear conclusion points to the large number of articles which resulted from the introduction of the Economic Espionage Act of 1997. Most contributions at CIR come from practitioners
Editorial note 2013 Vol 3 No 2
Authors: Solberg Söilen Klaus
Published: January 2020

The sixth issue of JISIB marks the journal’s second anniversary. Again we are delighted to welcome contributions by academics from so many different countries, with so many different backgrounds. The academic contributions of our female authors continue to show also in this issue. If this issue should have one common theme it would be related to Brazil. It is not a special issue on Brazil, but we saw the possibility to include three articles which relates to the experience of competitive intelligence in this country. However, the first article by Sheila Wright, Christophe Bisson, and Alistair Duffy entitled “Competitive Intelligence and Information Technology Adoption of SMEs in Turkey: Diagnosing Current Performance and Identifying Barriers“ is on another topic and deals with SMEs need to improve intelligence-based output to decision-makers. Based on empirical findings the aim has been to identify and classify CI behaviour and attitudes of SMEs in Turkey.The second article by A.S.A. du Toit is entitled “Comparative Study of Competitive Intelligence Practices between Two Retail Banks in Brazil and South Africa” , where it is concluded that respondents in the bank in Brazil cope better with changes in the external environment.The next article by Zhanna Abzaltynova and Janice Williams entitled “Developments in Business Intelligence Software” is an evaluation of BI vendors and software with extensive rankings.The article by Francisco Carlos Paletta entitled “Brazil - Evolutions in CI and some aspects of a current scenario”, is a summary of research done on the introduction of competitive intelligence in Brazil. The article also gives a brief idea about its current status.In the opinion section we have included an article by Francisco Carlos Paletta and Nilson Dias Vieira Junior entitled “ICT Lifecycle and its Major Role in The Development of Strategic Intelligence”. It is an evaluation of the existing ICT framework for competitive intelligence in Brazil.As always we would first of all like to thank the authors for their contributions to this issue of JISIB.
ICT Lifecycle and its major Role in the Development of Strategic Intelligence
Authors: Paletta Francisco Carlos , Dias Vieira Junior Nilson
Published: January 2020

In this article, we focus on the role of Information and Communication Technologies - ICT - to create additional sources of competitive advantage that can help companies to prepare themselves for sustainable growth. First, we discuss the dynamics of ICTs and the ability to generate innovations with a direct impact on business. Then we present the need for greater balance between goals of short and long term on IT projects. In the third part, we discuss how these new technologies have helped to increase the productivity of information professionals as well as to enhance the decision-making process and the satisfaction of the end customer. To conclude, the main challenges that the technology-based companies will have to face in relation to the management of the lifecycle of their technology, is consolidation and simplification of their processes within their computing environments, aiming to increase productivity and develop agile environments that allow the organizations to meet the demands of managing digital information.
EDITORIAL NOTE VOL 3, NO 3 (2013)
Authors: Solberg Søilen Klaus
Published: January 2020

The journal continues to draw mainly on articles presented at academic conferences on topics related to competitive intelligence. In 2013 SCIP organized a first conference in South Africa, under the leadership of ASA du Toit, the journal’s editor for Africa.The first article by Agostino et al. entitled “Cloud solution in Business Intelligence for SMEs –vendor and customer perspectives“ identifies key success factor for SMEs of cloud based Business Intelligence products. Most important KSFs identified in this study were the level of software functionalities, the ubiquitous access to data, responsive answers to customer support requests, handling large amounts of data and implementation cost.  The study also shows that SMEs prefer industry tailored software, monthly or quarterly billings, and contact by email or phone for service.The second article by Helen N. Rothberg and G. Scott Erickson entitled “Intelligence in the Oil Patch: Knowledge Management and Competitive Intelligence Insights” argue with extensive empirical data and examples from oil-based industries that practitioners are one step ahead of academia in the sense that many organizations have a connection between their knowledge management and competitive intelligence functions. While the natural inclination of most working in the fields of KM and CI is that more is always better, both theory and practice suggest that sometimes a more measured approach may be better, the authors conclude. The third article by Esteves and Curto entitled “A Risk and Benefits Behavioral Model to Assess Intentions to Adopt Big Data” develops a model that predicts the intention to adopt Big Data technologies. The article by Salvador and Casanoa entitled “Applying Competitive Intelligence: The Case of Thermoplastics Elastomers” provides a practical case of the Competitive Intelligence Methodology applied to the Thermoplastics Elastomers Industry, specifically within the Styrenic Block Copolymers category. The authors identify a solution for a Mexican Company to support their decision-making process. The last article by Kabir and Carayannis entitled “Big Data, Tacit Knowledge and Organizational Competitiveness” show how big data is a source of firm’s competitive advantage.As always we would first of all like to thank the authors for their contributions to this issue of JISIB.
Editorial Note Vol 4, No 1 (2014)
Authors: Solberg Søilen Klaus
Published: January 2020

EDITORIAL NOTE VOL 4, NO 1 (2014)On May 3rd 2014 JISIB received an email saying it has been accepted to be indexed by SCOPUS Elsevier. Thus a vital goal for the journal has been achieved. The SCOPUS acceptance will automatically allow us to enter a number of other indexes used by different nations for their individual rankings, which we again expect will increase the number and quality of submissions. The next goal of the journal is to be accepted to Reuter’s ISI Web of Knowledge. Experience with other journals however show that this may take some time, also after official criteria are fulfilled as ISI are looking at the number of times the applicant has been cited by their existing journals. There is no reliable way to keep track of this figure from our side as Reuter’s do not say how many citations are required. Instead we will file and application during the year and keep at it with regular intervals. Open Source journals are highly appreciated by users and we are convinced that they are here to stay.In this issue of JISIB we have admitted a large number of opinion pieces. Opinion pieces are important to allow for a broader perspective of the field in terms of policies, adaptions of CI in foreign countries and general interest in the form of debates. It also shows the normative qualities that are present in any social science discipline.In the first article Marisela Rodriguez, Alejandro Palacios and Dante Cortez Show how CI can help define a business opportunity or threats to the open die forging industry. They show how the methodology can be combined with other types of analysis (market analysis, Porter five forces, etc.) to enrich and make the process of strategic decision-making more precise. Victor Cavaller shows the correlation between knowledge translation (KT) and CI in the perspective of university students. Cavallar concludes with a classification of Analytical parameters for learning and teaching. Luc Quoniam and Charles-Victor Boutet reflects on how the CI Cycle changes with Web 2.0. The article by Julyeta P.A Runtuwene, Audy Aldrin Kenap and Verry Ronny Palilingan shows a case of how CI is implemented in the region of North Sulawesi, Indonesia. The article by Abdelkader Baaziz and Luc Quoniam discuss the situation of Algerian State-Owned Firms and come up with a conceptual model of how BI, CI and KM are related in a decision making framework.As always we would first of all like to thank the authors for their contributions to this issue of JISIB.On behalf of the Editorial Board,Sincerely Yours,Dr. Klaus Solberg SøilenHalmstad University
Competitive Intelligence cycle in the light of web 2.0 tools
Authors: Quoniam Luc , Boutet Charles-Victor
Published: January 2020

We propose in this study, detailing our observations and research on the impact of the web 2.0, its associated tools, the cycle of the economic intelligence with new paradigms such as the many-to-many, new practices such as active SEO allow any individual, firm, to impact heavily on the aforementioned round, both in terms of information circulation, as data collection.
Contribution to reduce risks related to strategic decisions in new uncertain competitive environments: The case of Algerian State-Owned Firms
Authors: Baaziz Abdelkader , Quoniam Luc
Published: January 2020

The aim of this paper is to show the complexity of the political, legal, social and economic environments where the Algerian State-Owned Firms operate. These environments are qualified by “uncertainty” given the instability of the different parameters cited. Since 1988, Algeria has initiated deeper economic reforms supported by significant legislation and international agreements. In this uncertain environment, Algerian State-Owned Firm cannot rely only on their internal capabilities. They should, create partnerships, both with suppliers, subcontractors, universities and even competitors. There is a need for these firms to: Transform their organization to a new form improved for unexpected events and enough resilience to adapt to uncertain environments. Build a Strategic Intelligence Information System able to facilitate decision-making and reduce risks inherent to the strategic choices. Find ways to reverse choice when unexpected events occur. This article shows there is a need to handle the following risks: Inertia against the process of organizational transformation, wrong understanding of the received signals from the environment and poor reaction of the decision-maker to signals and events in the environment.
Integration of Business Intelligence and Knowledge Management – A literature review
Authors: Rostami Najibeh Abbasi
Published: January 2020

In today’s world data are so numerous that technology is needed to cope with this knowledge. Business  Intelligence (BI)  is  a  process that involves sorting all the collected information and select those that are relevant. BI provides critical insights that help organizations make right decisions. Knowledge management (KM) is a key approach to solving current problems. KM can be defined as a systematic process of finding, selecting, organizing, distilling  and  presenting  information  in  a  way  that improves  an  employee's  comprehension  in  a  specific  area  of interest. BI  and  KM  play  an  important  role  in improving  the  qualitative  and  quantitative  value  of  information  available  for  decision making.  KM and BI can also benefit from each other. It seems that integration of BI and KM can help organizations achieve wider benefits.  Integration of BI and KM will not only help to promote and enhance knowledge for better decision making, but also improve an organization’s performance. Therefore it is imperative for organizations to have both BI and KM as an integrated system to get full value from both. This paper is a literature review which shows the importance of BI and KM Integration through a series of models.
Patents used by NPE as an Open Information System in Web 2.0 – Two mini case studies
Authors: Baaziz Abdelkader , Quoniam Luc
Published: January 2020

The Information Systems around patents are complex, their study coupled with a creative vision of “out of the box”, overcomes the strict basic functions of the patent. We have, on several occasions, guiding research around the patent solely-based on information, since the writing of new patents; invalidation of existing patents, the creation of value-added information and their links to other Information Systems. The traditional R&D based on heavy investments is one type of technology transfer. But, patent information is also, another powerful tool of technology transfer, innovation and creativity. Indeed, conduct research on the patent, from an academic viewpoint, although not always focusing only on financial revenue, can be considered as a form of “Non Practicing Entities” (NPE) activity, called rightly or wrongly “Patent Trolls”.  We'll see why the term “patent troll” for this activity is controversial and inappropriate. The research we will describe in this paper falls within this context. We show two case studies of efficient use of patent information in Emerging countries, the first concern the pharmaceutical industry in Brazil and the second, the oil industry in Algeria.
A survey of users’ perspectives and preferences as to the value of JISIB - a spot-check
Authors: Solberg Søilen Klaus
Published: January 2020

The Journal of Intelligence Studies in Business (JISIB) has performed a survey, or done a spot-check, to learn more about its users at the end of three years of publications. Users were found via the journal’s site on LinkedIn and a web-survey was sent from there as an announcement. 18 respondents answered completely. This was only 3,2% of the total member group, but we still think we can draw a number of conclusion from it, also as compared to feedback gathered during the years. Users are looking for more case study material in the articles. There is an even balance between those who think there is too much technical material and too little. The discussion about what languages to publish articles in is likely to continue. It is not given that this should be exclusively English in the future. At the same time publishing non-English articles present a number of challenges.
Strategic Foresight: Determining Patent Trends in Additive Manufacturing
Authors: Rodríguez Salvador Marisela , Cruz Zamudio Paola , Santiago Avila Carrasco Andrés , Olivares Benítez Elías , Arellano Bautista Beatriz
Published: January 2020

Additive manufacturing is an emerging technology that brings several opportunities to the manufacturing industry. Therefore, research in this arena on current and future developments is required to make strategic decisions. Under this context, the goal of this research is to develop a patent analysis on additive manufacturing. Keyword-patent analysis is performed to identify the most important organizations, countries, inventors, and technology areas through International Patent Classifications (IPCs) of the additive manufacturing industry. Results show that there is an increase on additive manufacturing research, particularly in 2013 and 2014. The main areas of research are focused on shaping of plastics and after-treatment of shaped products and working metallic powder and manufacture articles from this material. Moreover, the analysis indicates that leading countries on additive manufacturing research are United States, Great Britain and Switzerland. Additionally, top three companies on this area are: Stratasys Inc. (USA), United Technologies Corp. (USA) and Alstom Technology LTD (Switzerland). Its recent research inventions were identified in this study. The main contribution of this research is to offer a template for analysis in other industries, but it also brings valuable insights to decision makers interested in recent patent efforts developed for the advancement of additive manufacturing.
Evaluating the Impact and Value of Competitive Intelligence From The users Perspective - The Case of the National Research Council’s Technical Intelligence Unit
Authors: Calof Jonathan
Published: January 2020

Understanding and being able to measure and prove the impact and value of intelligence is of significant importance. The objective of this study was to develop an evaluation instrument that the users of intelligence could fill in that could be used to assess both the impact and value of the intelligence they received. Starting with an evaluation instrument based on lists of benefits identified in the competitive intelligence literature, measures of these benefits and client satisfaction/service quality metrics, the study researchers interviewed clients of one large government competitive technical intelligence organization asking them to articulate the benefits they obtained from the intelligence they received and methods for evaluating these benefits. All users of intelligence identified benefits they had received from the intelligence received. Additional benefits beyond those that are in the current literature were identified by those interviewed. In terms of measurement of these benefits, intelligence users (the clients) understood why hard financial type measures for example ROI or dollar impact on performance was important (especially in their organization) they felt that assessing these for the intelligence they received would be difficult but that softer, more subjective measurement such as extent to which the user agrees that the intelligence provided the intended benefit could be used. Additional perceptual based indicators of service quality and customer satisfaction measures were also suggested by intelligence clients. Based onthe results of the literature review and interviews, an intelligence evaluation instrument was developed that asks the clients to assess the extent to which they have realized one or more of 27 impacts identified in this study as well as assessing 10 elements of service quality.
Competitive Intelligence in the Defense Industry: A Perspective from Israel – A Case study analysis
Authors: Barnea Avner
Published: January 2020

Purpose - The defense industry is one of the leading business sectors in Israel and also worldwide. Competitive Intelligence (hereafter CI) is embedded into this sector and supports its decision making process. In recent years more information about this industry and about the CI activity is available while characterized by fierce competition and quick changes in the competitive environment. It is evident that CI is used widely by the leading firms in this sector while it has become an integral part of the business activity, and its added value seems to be significant. It is possible to define a framework of CI activity in this industry and to reflect on its advantages and limitations. It is my hope that this paper will encourage further research on this topic. Methodology/approach – Gathering information that has been published in Israel and abroad that was analyzed and thus offers insight into this issue. Findings – The defense industry in general and especially in Israel is using CI intensively in the highly competitive environment of defense products to support the decision making process. Research limitations – For many years, the information on this sector was notavailable. It is in now in a process of change and this enables us to build up a comprehensive picture. Practical implications – This study can make a contribution to global corporations competing in highly dynamic sectors, especially those that are operating in the governmental sectors. Originality/ value – This is the first work in Israel on the use of CI in the defense sector. Paper type: A case study analysis.
EDITORIAL NOTE VOL 5, NO 1 (2015)
Authors: Solberg Søilen Klaus
Published: January 2020

In this issue of JISIB we bring you articles from two different conferences held this spring. The first was the 7th International Competitive Intelligence (ICI) conference held in Strasburg 25-26th March.  The second was the IT Management Annual (AIM) conference held in Rabat May 20-22. The journal would like to thank the organizers of these conferences for a fruitful cooperation, where JISIB editors have served as reviewers of scientific track papers and best paper awards.To keep up with the journals new aim to publish case studies Calof et al. present the story of Nortel, a Canadian telecommunications and data networking equipment manufacturer which went bankrupt in 2009.As always we would first of all like to thank the authors for their contributions to this issue of JISIB.On behalf of the Editorial Board,
Toward a better understanding of SMB CEOs' Information Security Behavior: Insights from Threat or Coping appraisal
Authors: Barlette Yves , Gundolf Katherine , Jaouen Annabelle
Published: January 2020

This study presents an empirical investigation of factors affecting SMB CEOs decision to improve or not their company's information security (ISS). We developed a research model by adopting the protection motivation theory (PMT) to investigate the effect of threat and coping appraisal on protective actions. We conducted a questionnaire-based survey with SMB CEOs. Prior studies using PMT have never been focused on SMB CEOs behavior, and we postulate that in SMBs where there is no CIO or even IT people, CEO’s actions are of utmost importance for achieving a satisfying ISS.
A new evaluation model of ERP system success
Authors: Zouine Abdesamad , Fenies Pierre
Published: January 2020

This article presents a literature review about the success evaluation in the information system, and proposes a new evaluation success model suited to the ERP software. In the first part we present approaches, frameworks and models of the evaluation success previously used and empirically validated by researchers in the IS field. Then, we present our Evaluation Success Model, highlighting its three main theoretical foundations: Mathematical theory of communication, diffusion of innovation theory and adaptive structuration theory in the one hand, and we expose the main construct of this model named the ESF (Evaluation Success Factors) on the other hand. These factors are classified in three categories: technological, environmental and organizational evaluation factors. This work analyses articles published in the last decade about the success evaluation and delineates ten ESF’s widely used to evaluate the success of the ERP system project.
The Definition of Competitive Intelligence Needs through a Synthesis Model
Authors: Grèzes Vincent
Published: January 2020

Based on an exhaustive literature review, this paper presents an overview of the evolution of different methods useful for defining competitive intelligence needs, where the information helps the firm to justify its strategic decisions, the analysis of the early warning topics and the elements of the competitors' environment and the actors influencing the organization or its value system, and their categorization. These findings are part of a doctoral study aiming at identifying the usefulness of data coming from open intelligence. The researcher presents, on one hand, a categorization of competitive intelligence needs, and on the other hand, a synthesis model that assists managers in defining competitive intelligence needs. It also aims to show how to foster innovation.
Evaluation of e-Word-of-Mouth through Business Intelligence processes in banking domain
Authors: Šperková Lucie , Škola Petr , Bruckner Tomáš
Published: January 2020

Social networks and Internet discussions are valuable sources for a company’s marketing research and public relations management. The Internet is full of public communication in an unstructured form and reflects recent movements of contributors' perception of the company, brand, products, competitors or whole market. As one of the approaches to achieve a better view we propose to design metrics which should be followed in order to get valuable insight where the company stands in terms of its customers. This paper focuses on obtaining an e-Word-of-Mouth in the banking sector using publicly available data. The main goal is to design metrics and dashboards evaluating customers’ perception of a bank’s services based on the analysis of public Facebook sites and web discussions related to several banks in the Czech Republic. We studied several approaches to unstructured data analysis. Thus we present complementary findings in classification of the unstructured data analysis presentation as a set of summarised metadata, top peaks of primary qualitative data and results of automated semantic analysis of the unstructured data. Based on the result we discuss the possible value of an unstructured data analysis and related systems. We find out that the value could be in the identification of opportunities and threats in the market by unexpected movements in public opinion of the Internet crowd, which we suggest to explore in future research. The benefit of this report is to describe the processing of data that can be obtained with emphasis on their content, their further enrichment, and their users.
A Longitudinal Look at Strategy, Intellectual Capital and Profit Pools
Authors: Erickson G. Scott , Rothberg Helen N. N.
Published: January 2020

Explores the link between the disparate fields of knowledge management, intellectual capital, competitive intelligence, and strategy.  Using an existing profit pool study of the digital economy, looks at the key industry sectors involved and their revenue levels and profit margins.  These data include results from both 2002 and 2010.  The profit pool observations are then compared with additional data on intangible assets (knowledge and related assets) and competitive intelligence activity in each sector.  Explores but generally dismisses the idea that sector revenue and/or profitability might be linked to high levels of intangibles.  Similarly, demonstrates that the link between sector revenue and/or profitability and competitive intelligence activity may be generally weak (though pronounced in some specific high-growth circumstances).  Alternatively, does provide some guidance for more in-depth study, identifying the knowledge strategies necessary for success across sectors as well as what competitive intelligence attitude may be needed to move from one sector into another.
EDITORIAL NOTE VOL 5, NO 3 (2015)
Authors: Solberg Söilen Klaus
Published: January 2020

This is a special issue of JISIB where the discipline is allowed to reflect on itself. Included are three articles which aims to take a new critical look at the discipline of Competitive Intelligence and its equivalents in other cultures. Degerstedt rethinks the whole discipline of CI and IS seen from a larger sociological and technical perspective which in many ways resembles ideas of Social Intelligence introduced by Stevan Dedijer. Solberg Søilen bases his reflections about the scientific standing of intelligence in business around a survey with two questions: What is unique for CI and IS as disciplines and what analyses are unique for Ci and IS? The article by Hoppe was presented at the ECIS conference in Stockholm in 2009 and submitted to the new journal of JISIB in 2011.As always we would first of all like to thank the authors for their contributions to this issue of JISIB.On behalf of the Editorial Board,
A place for intelligence studies as a scientific discipline
Authors: Solberg Søilen Klaus
Published: January 2020

Is the field of Competitive Intelligence (CI) or Intelligence Studies (IS) a proper scientific field of study? The empirical investigation found that academic and professional within CI and IS could not agree upon what dimensions, topics or content are handled by their own area of interest that is not covered by other areas of study. In fact, most topics listed as special for CI and IS are covered by other established scientific journals. Most topics are covered by other disciplines. The data also showed that the same group could not list any analysis that is not used by other areas of study. It shows that a majority of the analyses the respondents think are unique to their study come from the area of strategy and military intelligence. However, this does not mean that CI and IS does not have its own place or niche as a study and discipline. It is suggested here, but further investigation is encouraged, that CI and IS brings a number of unique dimension to the social sciences.
An evaluation of business intelligence tools: a cluster analysis of users’ perceptions
Authors: Fourati-Jamoussi Fatma , Narcisse Niamba Claude
Published: January 2020

The purpose of this paper is to discuss and evaluate the use of business intelligence (BI) tools by professionals and students to help designers of these tools get the most efficiency out of a monitoring process. This paper explores the business and competitive intelligence literature. BI is considered to be a new area in information systems, so literature research was conducted in the area of management information systems (MIS) with two evaluation models: task-technology fit and technology acceptance to evaluate BI tools. A questionnaire was sent to users of business intelligence tools addressed to French companies in different trades and engineering students and the most pertinent replies were examined. The responses were analyzed using the statistical software SPAD. Results showed a typology from the various profiles of users of this technology using the method of classification. We note different perceptions between professional and student users (the clients). Although this study remains focused on individual perspective, it requires more examination of the organizational impact of the use of BI tools. The identification of the different user profiles was done by using a cluster analysis. For the designers of BI tools these results highlight the importance of user perception, suggesting designers take into account the perception of all user types. As these tools develop, more and more companies will be looking for skills for monitoring and management of strategic information.
Government sponsored competitive intelligence for regional and sectoral economic development: Canadian experiences
Authors: Calof Jonathan
Published: January 2020

Can competitive intelligence (CI) be used to assist in regional and sectoraleconomic development? This article looks at intelligence initiatives (largely around training)sponsored by various government departments and agencies in Canada and their link toregional and sectoral economic development. The article provides examples of the kind ofintelligence initiatives that have been used in Canada to support regional and sectoral(industrial) economic development. The article proposes a method for categorizing theseregional and sectoral intelligence programs and suggests methods for assessing the impact ofthese programs on regional and sectoral economic development. The Canadian programs aredivided into three broad categories 1) Government programs aimed at enhancing their ownability to develop competitive intelligence 2) Programs that are sponsored by the governmentfor industry and others to develop competitive intelligence and 3) Programs sponsored by thegovernment to help communities develop competitive intelligence for local economicdevelopment. Positive economic impacts were identified using program review documents,government officer reports and anecdotal evidence from program participant surveys. However,while the evidence does support positive impact a more comprehensive approach to evaluatingthese impacts should be considered in the future.
Major advances in ophthalmology: emergence of bio-additive manufacturing
Authors: Rodríguez Salvador Marisela , Hernández de Menéndez Ana Marcela
Published: January 2020

Important efforts to discover new ways to combat illnesses are being carried outworldwide. In this sense, bio-additive manufacturing is an innovative technology that willrevolutionize the health industry, as it provides the possibility to develop three-dimensional biodevices, such as body tissues and even organs. This research explores the most novel inventionsof bio-additive manufacturing in ophthalmology. The main aim is to support the decisionmaking of the research community and the organizations involved in this industry. The majoradvances, organizations, research focuses and main countries involved in the ophthalmologyfield were identified. To accomplish this, a scientometric patent analysis was carried out usingadvanced data mining software and consultations with experts. Insights show a global researchtrend toward the development of lenses, followed by prosthesis and implants. Bio-additivemanufacturing is now in a nascent S-curve phase; however, important advances are beingcarried out.
Study on competitive intelligence in Israel: 2016 update
Authors: Barnea Avner
Published: January 2020

This paper investigates the state of competitive intelligence among Israeli firmsin 2014. The methodology used was self completion questionnaires, which were responded to in May and June of 2016. A response rate of 26% was achieved with 39 questionnaires returned of the 69 questionnaires that were sent out to 65 local firms, most of them with an annual turnover of greater than 100 million USD. The results indicated that there were insignificant changes in the use of competitive intelligence in Israel in the last 10 years, since a survey conducted in 2006. Initially it looked as if the use of competitive intelligence was expanding, but the actual findings shows that the contribution of competitive intelligence to the decision making process was not progressing as it was expected to and there were difficulties in making competitiveintelligence an integral part of the decision-making process and having it reach an influential position. The results indicated that the recent global downturn evidently had only a minimal effect on the competitive intelligence scheme and in 75% of the firms there were actually almost no changes in the competitive intelligence programs. Clearly, competitive intelligence was primarily a tool used by the larger organizations and most of the firms that responded (60%),were among those who competed in the global markets. I have also attempted to look into the quality attributes of competitive intelligence performance, and it seemed that the low use of analytical tools was an indicator that we cannot ignore. Only 33% of the competitive intelligence professionals were using these tools regularly as part of their analysis work and in presentingtheir findings.
Identification and classification of organizational level competencies for BI success
Authors: Salmasi Maryam Khalilzadeh , Talebpour Alireza , Homayounvala Elaheh
Published: January 2020

Business intelligence is a technology-oriented solution that businesses need tosurvive in today’s competitive and constantly changing market. To gain the benefits of BI systems, it is important to evaluate, assess, and improve factors that have an influence on BI success. Organizational competencies can provide answers to the question of how companies could gain more benefits from BI systems. While investment in BI systems is increasingly growing, measures to evaluate effective organizational competencies leading to BI success aregaining more importance. Therefore, this research identified a number of effective organizational competencies that contribute to BI success. Using the developed questionnaire for determining the effect of organizational level success on BI success, the research data was gathered for the study. A chi-square test confirmed the effectiveness of all nineteen identifiedcompetencies. Then, an exploratory factor analysis (EFA) was carried out on the data in order to identify the underlying dimensions. In addition, competencies were grouped into six categories, namely data management, information system/information technology (IS/IT) development, financial resources, relationship management, IS strategy and human capital policies. As a result, these competencies can be used as a measure to evaluate an organization’sstatus in holding some of the effective factors for BI success.