Efficiency management of innovative business processes
Authors: Zhityaeva Oksana I. 
Published: July 2022

The article examines the issues of management and evaluation of business processes of organizations. The author notes that in order to improve the efficiency of business functioning, the new content of the processes carried out in the organization the concept of VRM the concept of business process management to improve the quality and efficiency of the processes being implemented comes to the fore. The article examines the theoretical issues of process activity management, presents the content of process transformation. According to the author, the activity of managing the efficiency of business processes, it is necessary to start selecting processes to be improved by including their monitoring, assuming that business processes have already been identified, correctly presented, displayed. The beginning of the analysis of effectiveness of business processes, according to the author, should be carried out by evaluating the effectiveness of business processes, that is, to assess whether they meet the expectations presented. And you also need to evaluate whether there are optional business processes or unnecessary actions. The paper reflects that when conducting this assessment, it is necessary to understand whether the business process contains the necessary conditions to achieve the desired results. This assessment is carried out from the point of view of all the conditions and elements of the process in the final product (service). For this assessment, it is optimal to use benchmarking and lean manufacturing technologies. And the purpose of the evaluation is to improve those business processes that need to be performed, and not those that are currently being performed. The author presents the advantages of implementing a process assessment, suggests implementation directions and roadmaps, and identifies trends in evaluating the effectiveness of organizations. It is noted that after evaluating the effectiveness and defining business processes, describing them and studying them from the inside, as well as from the customer's point of view, it is necessary to develop approaches to performance management and their indicators. The main point, in this case, is that the VRM will evolve, following the evolution of business, as well as business processes. This will help to avoid mistakes when regulatory, correct scenarios for the development of processes are first evaluated, and after that, business development leads away from the originally planned activities. The article reflects that in order to determine what exactly needs to be evaluated, it is necessary to take into account the following provisions: assessment of the movements of raw materials and components for the implementation of the process, as well as the results of the business process; the qualifications of the organization's personnel making certain decisions; the role of information systems and software; levels of evaluation of the effectiveness of the organization; the degree of competence of the team of business process analysts. The author presents the principles of assessing the economic effect of business processes: the evaluation of the effectiveness of an innovative business process should be carried out according to the conditions of use of products, taking into account the results obtained and available; calculations for assessing economic efficiency should be carried out throughout the cycle of formation and implementation of an innovative business project for a certain period; the evaluation indicators are given to the indicators of the calculation year, to the standards and other indicators used in the calculations, taking into account the unevenness of results and costs that are obtained in different time periods; the use of investment efficiency and resource cost standards in the calculations, as well as the use of estimated costs, prices and tariffs reflecting the efficiency and quality of products for the consumer. Evaluation of the effectiveness of business processes creates new forms of innovation and management activities, represents the best positions in the development of the national economy, new competitive advantages, increasing the number of innovations, filling them with professional competencies.