Influential factors of Artificial Intelligence (AI) in the digital transformation of the human resources recruitment process sector in Vietnam
Authors: Khoa Bui Quoc , Toai Nguyen Van , Hien Do Thi Thu , Thuan Tran Quang , Nguyen Hoang-Tien , Anh Dinh Ba Hung , Ngoc Nguyen Minh , Giang Bui Thu , Trang Ngo Thi Huyen 
Published: December 2024

Artificial intelligence (AI) has emerged as a transformative technology, revolutionizing various aspects of business operations, including human resources (HR) management. This study aims to analyze the impact of AI on the HR recruitment process in businesses located in Hanoi, Vietnam. Through a mixed-methods approach, involving surveys and in-depth interviews with HR professionals from 20 companies, the research examines the current level of AI adoption, its effects on recruitment efficiency and effectiveness, and the challenges encountered during implementation. The findings reveal that while AI adoption in HR recruitment is still in its early stages, businesses that have embraced AI-powered tools have experienced improved efficiency in candidate screening, enhanced job-candidate matching, and reduced time-to-hire. However, the study also uncovers significant challenges, including the need for specialized AI skills, concerns about job displacement, and the importance of striking a balance between automation and human touch in the recruitment process. The research offers valuable insights and recommendations for businesses in Hanoi aiming to harness the potential of AI in HR recruitment, emphasizing the need for strategic planning, workforce upskilling, and the development of ethical guidelines. The study contributes to the growing body of knowledge on AI applications in HR and provides a context-specific understanding of AI's impact on recruitment practices in Hanoi's business landscape.
Artificial intelligence (AI) has become an indispensable tool in the human resources recruitment process sector, playing a decisive role in creating innovative and advanced learning opportunities for students in Vietnam. Under the influence of AI, the human resources recruitment process sector is undergoing a potential digital transformation, bringing great benefits to both students and teachers. The article uses quantitative research, surveyed by 150 experts and managers in the field of human resources recruitment process sector. Research results on the impact factors of AI in digital transformation of Vietnam's education sector show: Machine learning and data analysis system (β'1 = 0.246) and Smart Evaluation System (β'5 = 0.223) is the most influential, followed by Virtual Learning Experience (β'2 = 0.124), Online Learning Platform (β'4 = 0.205), Smart Tutoring System (β'3 = 0.204) all have influence affects the operation of artificial intelligence in digital transformation of Vietnam's education sector.
Based on practical research, the influencing factors of artificial intelligence in digital transformation of Vietnam's human resources recruitment process sector. The article has proposed 05 implications for improving the operation of artificial intelligence in digital transformation of Vietnam's human resources recruitment process sector.