bluuebunny/crossref_metadata_2025 huggingface dataset:
Job Satisfaction In Relation To Organisational Culture
Authors: Sempane M. E. , Rieger H. S. , Roodt G.
Published: August 2012

The aim of this study was to establish whether a relationship existed between the variables job satisfaction and organisational culture of employees within a service organisation. The population comprised of 200 employees of which 40 were excluded from the study due to poor literacy levels. The Culture and Minnesota Job Satisfaction Questionnaires were administered to the sample of 160 employees and 121 usable responses were received. High coefficient alphas were obtained on both the Organisational Culture Questionnaire (OCQ)(0,99) and the Minnesota Job Satisfaction Questionnaire (MJSQ) (0,92). Significant differences were found between some biographical variables and responses on the OCQ. A significant relationship was found between scores of the OCQ and the MJSQ. The managerial implications of the findings were further explored in the study. Opsomming Die doel van die studie was om te bepaal of daar ‘n verband tussen die veranderlikes werksbevrediging en organisasie-kultuur van werknemers in ‘n diensonderneming bestaan. Die populasie van die studie sluit al 200 werkenemers in, waarvan 40 nie by die studie betrek is nie weens lae vlakke van geletterdheid. Die Organisasiekultuur en Werkste-vredenheidvraelyste is op die oorblywende 160 werknemers toegepas en 85 bruikbare response is ontvang. Beide die Organisasiekultuur Vraelys (OCQ) (0,99) en die verkorte weergawe van die Minesota Wersbevredigingsvraelys (MJSQ) (0,92) het hoë alfa- koëffisiënte opgelewer. Beduidende verskille is gevind tussen sommige biografiese veranderlikes en response op die OCQ. ‘n Beduidende korrelasie is ook tussen die metings van OCQ en MJSQ gevind. Die bestuursimplikasies van die bevindinge is verder in die studie ondersoek.
Measuring consumer attitudes towards gambling
Authors: Rousseau G. G. , Venter D. J. L.
Published: August 2012

The main objective of this study was to measure consumer attitudes towards gambling amongst various sociodemographic groups in Port Elizabeth. The study was based on past research and used a modified version of a questionnaire developed by various authors. The sample (N=355) was drawn, using a non-probability sampling technique from English, Afrikaans and Xhosa speaking respondents in the Port Elizabeth Uitenhage area. Fieldwork was carried out by students of Industrial Psychology at the University of Port Elizabeth. Results showed significant differences between socio-demographic groups regarding attitudes towards gambling. Cultural influences deduced from home language and religion seems to influence gambling attitudes in particular. These results have important implications for the gaming industry and welfare organisations. Opsomming Die hoof doelstelling van hierdie studie was om verbruikerhoudings ten opsigte van dobbel onder verskeie sosiodemografiese groepe in Port Elizabeth te ondersoek. Die studie is gegrond op vorige navorsing in die veld en maak gebruik van n aangepaste vraelys, ontwikkel deur verskeie outeurs. ‘n Nie-ewekansige steekproef (N=355) is getrek uit Engels, Afrikaans en Xhosa-sprekende respondente in die Port Elizabeth Uitenhage gebied. Veldwerk is uitgevoer deur Bedryfsielkunde studente van die Universiteit van Port Elizabeth. Bevindinge toon beduidende verskille tussen sosio-demografiese groepe ten opsigte van houdings oor dobbel. Kultuurinvloede afgelei uit taal en godsdiens blyk om dobbelhoudings te beinvloed. Die resultate het belangrike implikasies vir die dobbelspelbedryf en welsynsorganisasies.
Psychometric testing and Human Resource Management
Authors: Van der Merwe R. P.
Published: August 2012

This is a cumulative report on the findings of various exploratory research that were done with regard to the practice of psychometric testing in the Eastern Cape. Recent and ongoing developments in the South African labour legislation, and especially the implications of the Employment Equity Act, highlight once again the importance of the validation of all instruments to be used for human assessment and selection purposes. Information was gathered to establish which psychometric tests are used, and for what purposes, in industry today. Biographical information on each organisation is supplied, including the number of employees. The role of psychometric testing in the selection procedure is discussed. The different tests used, as well as the test users, are also indicated. The findings of other, related research, as well as comments, recommendations and shortcomings, are discussed. Opsomming Hierdie is ‘n kumulatiewe verslag wat die resultate verstrek van verskeie verkennende ondersoeke wat gedoen is na die aanwending van psigometriese toetsing in die Oos-Kaap. Onlangse en voortdurende ontwikkelinge in die Suid-Afrikaanse arbeidswetgewing, en veral die implikasies van die Wet op Gelyke Indiensneming, beklemtoon weer eens die belangrikheid van die validering van enige instrumente wat gebruik word vir evaluerings- en keuringsdoeleindes van individue. Inligting is ingewin om te bepaal watter psigometriese toetse, sowel as vir watter doel, vandag in die bedryf gebruik word. Biografiese inligting oor die onderskeie organisasies, insluitende hul aantal werknemers, word verstrek. Die rol van psigometriese toetsing in die keuringsproses word bespreek. Die verskillende toetse wat deur die organisasies gebruik word, sowel as die toetsge-bruikers, word ook aangedui. Die bevindinge van ander, relevante navorsing, sowel as opmerkings, aanbevelings en tekortkominge word bespreek.
The construction and evaluation of a scale of employee empowerment
Authors: Cloete Vanessa J. , Crous F. , Scheepers J. M.
Published: August 2012

The purpose of this study was to construct and evaluate a scale of employee empowerment that may benefit organisational transformation. An Employee Empowerment Questionnaire consisting of 90 items was developed and administered to 164 respondents within a large metropolitan council. The study indicated that the Employee Empowerment Questionnaire is highly reliable (rxx=0,982) and sensitive to group differences.Opsomming Die doel van die studie was om ‘n skaal van werknemer-bemagtiging vir organisasie-transformasiedoeleindes te konstrueer en te evalueer. ‘n Werknemer-bemagtigingsvraelys, bestaande uit 90 items is ontwikkel en toegepas op 164 respondente in ‘n plaaslike owerheid. Die studie het aangedui dat die Werknemerbemagtigingsvraelys hoogs betroubaar (rxx=0,982) en sensitief vir groepsverskille is.
Faktore wat die navorsings produktiwiteit van Universiteits personeel beïnvloed
Authors: Wissing M. P. , Du Toit M. , Rothmann S.
Published: August 2012

The objective of this research was to establish which factors inhibit or facilitate research productivity of a university as experienced by academics themselves. A survey design was used. The study population included the total academic personnel of a university (N = 457). A questionnaire was developed to determine which factors could affect the research productivity of personnel. A total of 237 completed questionnaires were received back. The results showed that various factors, including limited time, job overload and a lack of support, inhibit research productivity of personnel. Relatively few participants attributed low research productivity to a lack of own competence. Opsomming Die doel van hierdie navorsing was om vas te stel watter faktore navorsingsproduktiwiteit van ‘n universiteit belemmer en watter faktore dit fasiliteer soos deur akademici self beleef word. ‘n Opname-ontwerp is gebruik. Die studiepopulasie het bestaan uit al die akademiese personeellede van ‘n universiteit (N = 457). ‘n Totaal van 237 volledige vraelyste is terugontvang. Die resultate het aangedui dat verskeie faktore, waaronder gebrekkige tyd, oorlading en ‘n gebrek aan ondersteuning die navorsings produktiwiteit van personeellede belemmer. Relatief min deelnemers het egter tekortkominge in hul bevoegdhede as ‘n belemmerende faktor ten opsigte van navorsingsproduktiwiteit geïdentifiseer.
'n psigometriese oudit op ‘n bestaande keuringsprosedure
Authors: Cross E. , Marais W. , Steel H. , Theron C. C.
Published: August 2012

The validity and credibility of assertions on the efficiency and equity of selection procedures is dependent on the methodology with which the procedure was developed and justified. An ideal approach to the development and justification of a selection procedure was derived from standard guidelines and operationalized in the form of a comprehensive checklist. A psychometric audit on the developmental history of the selection procedure for the selection of commission advisors was undertaken. Various shortcomings were identified and rectified or recommendations were made on rectifying them. The audit found that the selection procedure had zero validity, negative utility and discriminated unfairly. Opsomming Die geldigheid en geloofwaardigheid van uitsprake oor die effektiwiteit en billikheid van ‘n keuringsprosedure is ‘n funksie van die metodologie waarmee die prosedure ontwikkel en regverdig is. ‘n Ideale benadering tot die ontwikkeling en regverdiging van ‘n keuringsprosedure is uit standaard riglyne afgelei en geoperasionaliseer in die vorm van ‘n omvattende kontrolelys. ‘n Psigometriese oudit is onderneem op die ontwikkelingsgeskiedenis van ‘n keuringsprosedure vir die keuring van kommissie-adviseurs. Verskeie tekortkominge is geïdentifiseer en reggestel of aanbevelings ten opsigte van regstelling is gemaak. Die oudit het bevind dat die keuringsprosedure oor zero geldigheid beskik, negatiewe nutwaarde toon en onbillik diskrimineer.
’n Vergelyking tussen die prestasie motiveringsvlakke van verskillende rasse en geslagsgroepe
Authors: Meyer J. C. , Braxton W. T. F.
Published: August 2012

A comparison between the achievement motivation levels of different race and gender groups. This article reports on research, which focussed primarily on the difference between the achievement motivation levels of men and women, and between those of white and black people employed by a life insurance company in South Africa. The effect of a number of variables (gender, race, age, salary progression, educational qualifications) on achievement was researched. The sample of 240 was composed of 73 males and 167 females, and 146 white and 94 black people. Results suggested that whites have a significantly higher level of achievement motivation than blacks. Opsomming Hierdie artikel doen verslag oor ’n navorsingstudie wat in hoofsaak gehandel het oor die verskille tussen die prestasie motiveringsvlakke van mans en vroue en tussen dié van blankes en swartmense werksaam by ‘n lewensversekerings maatskapy in Suid-Afrika. Daar is ook ondersoek ingestel na die effek van ’n aantal veranderlikes (geslag, ras, ouderdom, salarisprogressie, opvoedkundige kwalifikasie) op prestasiemotivering. In die steekproef van 240 persone was 73 manlik en 167 vroulik, en 146 blank en 94 swart persone. Resultate het daarop gedui dat blankes oor n beduidend hoër vlak van prestasiemotivering as swartmense beskik.
Practically significant relationships between two variables
Authors: Steyn H. S.
Published: August 2012

It is shown how effect sizes can be used to establish whether relationships between two variables are practically significant (important). This is done for populations as well as for samples. Four cases are distinguished: When both variables are nominal, both dichotomous, one dichotomous and the other on an interval scale and lastly both variables on an interval scale. Examples are given to illustrate the use of the suggested effect sizes.Opsomming Daar word aangetoon hoe effekgroottes gebruik kan word om te bepaal of verbande tussen twee veranderlikes prakties betekenisvol (belangrik) is. Dit word vir populasies sowel as vir steekproewe gedoen. Vier gevalle word onderskei: Wanneer albei veranderlikes nominaal, albei digotoom, een digotoom en die ander op ‘n intervalskaal en laastens albei veranderlikes op ‘n intervalskaal is. Voorbeelde word gegee om die gebruik van die voorgestelde effekgroottes te illustreer.
Psychological strengths, coping and suicide ideation in the South African Police Services In The North West Province
Authors: Rothmann S. , Van Rensburg P.
Published: August 2012

Relatively high numbers of suicides occur in the South African Police Services. The objective of this research was to determine the relationship between sense of coherence, generalised self-efficacy, locus of control and coping on the one hand and suicide ideation among police personnel on the other hand. The study population (N = 287) consisted of uniformed police personnel in the North West Province. The results showed that sense of coherence and generalised self-efficacy are related to suicide ideation of police members. A discriminant analysis showed that sense of coherence, coping strategies and medical status correctly classified 81,48% of participants who scored high on suicide ideation. Opsomming ‘n Relatiewe hoë getal selfmoorde kom in die Suid-Afrikaanse Polisiediens voor. Die doelstelling van hierdie navorsing was om die verband tussen koherensiesin, algemene selfdoeltreffendheid, lokus van beheer en coping enersyds en selfmoorddenkbeeldvorming van polisiepersoneel andersyds te bepaal. Die studiepopulasie (N = 287) het bestaan uit polisiepersoneel in die Noordwes-Provinsie. Die resultate het aangetoon dat koherensiesin en algemene selfdoeltreffendheid verband hou met selfmoorddenkbeeldvorming by polisieper-soneel. ‘n Diskriminantontleding het aangetoon dat koherensiesin, coping-strategieë en mediese toestand 81,48% van die deelnemers met hoë tellings ten opsigte van selfmoorddenkbeeldvorming korrek geklassifiseer het.
Role salience of dual-career women managers
Authors: V Naidoo Anthony , Jano Reyhana
Published: August 2012

This study examines and contrasts the level of role participation, commitment and value expectation that dual career women invest in contending work and family roles. While the 162 married women managers were found to participate significantly more in the work role, they indicated greater commitment to and value expectation from the home and family role. A significant positive correlation between the commitment to the work role and commitment to the home and family role suggests that dual-career women may experience work and home as complimentary rather than conflicting roles. For dual-career women, work salience and career salience were found to be moderately correlated. Opsomming In hierdie studie word die vlakke van rol-deelname, rol-toegewydheid en rol-waardeverwagting wat dubbelloopbaan vroue onderskeidelik in die werk-en familierol investeer, gekonstrasteer. Terwyl dit geblyk het dat 162 getroude vroulike bestuurders beduidend meer deelneem in die werkrol, het hulle hoër toegewydheid en waardeverwagtings teenoor die huis-en-familie rol getoon. ‘n Beduidende positiewe korrelasie is gevind tussen toegewydheid tot die werksrol en toegewydheid tot die huis-en-familierol. Hierdie bevinding suggereer dat dubbelloopbaan vroue hulle werk en familie-rolle as komplimenterend eerder as konflikterend ervaar. Dit het verder geblyk dat werkrolbelangrikheid en loopbaanbelangrikheid matig gekorreleer is.
The alignment between effective people management, business strategy and organisational performance in the banking and insurance sector
Authors: Kock Ruwayne , Roodt Gert , Veldsman Theo H.
Published: August 2012

The aim of the study was to determine the nature of the alignment between people management effectiveness, business strategy and organisational performance within the banking and insurance sector in South Africa. From the field study, it was evident that the majority of the participating companies fell short of people management best practices and were therefore unable to support their business strategies, which were in line with best practices. The organisational performance data was insufficient to determine the nature of the alignment between organisational performance, people management, and business strategy. The South African banking and insurance industry needs to realign their people management component to support the appropriate business strategy and to produce a desired level of organisational performance. Opsomming Die doel van die studie was om die onderlinge verhouding tussen mensbestuursdoeltreffendheid, besigheidstrategie en organisasieresultate binne die Suid-Afrikaanse bank- en versekeringsektor te ondersoek. Diestudie het duidelik gewys dat toonaangewende bestuurspraktyke by die meerderheid van die deelnemende organisasies ontbreek. Die mensbestuur was nie in staat om die besigheidstrategieë te ondersteun nie wat wel met wêreldwye beste praktyke ooreenstem. Inligting oor organisasieresultate was onvoldoende om enige afleiding te maak. Mensbestuur in die Suid-Afrikaanse bank- en versekeringsektor moet met die besigheidstrategie belyn word om die verwagte organisasieresultate te lewer.
The effectiveness of a diversity awareness training programme
Authors: Cavaleros Colette , Van Vuuren L. J. , Visser Delene
Published: August 2012

The objective of this study was to assess the effectiveness of a diversity awareness training programme. A sample of 382 employees from four different departments within a large accounting firm was used to form the groups of a simulated Solomon four-group design. The impact of a two-day workshop on diversity awareness was assessed using a 68-item questionnaire designed to measure awareness of self, impact of differences, performance management, career development, teamwork, work-family needs, participation, organisational culture, relationship building, and general satisfaction with the organisation. Opsomming Die doel met hierdie studie was om die effektiwiteit van ‘n bewustheid-van-diversiteit opleidingsprogram te bepaal. Werknemers uit vier departemente van ‘n groot ouditeursfirma het die groepe van ‘n gesimuleerde Solomon viergroepontwerp gevorm (N = 382). Die impak van ‘n tweedagwerkwinkel oor bewustheid-van-diversiteit is bepaal met ‘n 68-item vraelys wat ontwikkel is om bewustheid van die self, impak van verskille, prestasiebestuur, loopbaanontwikkeling, spanwerk, werk-gesinsbehoeftes, deelname, organisasiekultuur, ontwikkeling van verhoudings, en algemene tevredenheid met die organisasie te meet.
The measurement of work stress within South African companies: a luxury or necessity?
Authors: Van Zyl Ebben
Published: August 2012

The measurement of work stress within South African companies: a luxury or necessity? South Africans seem to be experiencing various causes of and very high levels of stress. To reduce the costs of stress within the South African organizational context, more attention should be paid to the measurement of stress which can serve as a starting point for the handling of stress. The first step towards determining levels and causes of stress within and outside theorganizational context, is to acknowledge different responses to stress across various cultural groups. Furthermore it is important to see the measurement of stress as a process. Various methods of measuring stress are discussed. Attention is also devoted to the question as to which group to start with. Opsomming Suid-Afrikaners blyk ‘n verskeidenheid oorsake van stres en baie hoë vlakke van stres te ervaar. Om die koste van hoë stres binne die Suid-Afrikaanse organisasiekonteks te verminder, is dit belangrik om meer aandag aan die meting van die stres te gee wat kan dien as ‘n beginpunt om stres sinvol te hanteer. Die eerste stap in die meting van vlakke en oorsake van stres binne en buite organisasieverband, is om die verskillende response van die onderskeie kulturele groepe te erken. Verder is dit belangrik om stresmeting as ‘n proses te beskou. Verskillende metodes van stresmeting word bespreek. Aandag word ook gegee aan die vraag met watter groep begin moet word.
An evaluation of the facilitators of trustworthiness
Authors: Bews Neville , Martins Nico
Published: August 2012

Recent changes in the nature of work initiated by the emerging “post-industrial"? society have rekindled a multidisciplinary interest in trust. In view of these developments the issue of intra-organisational trust is addressed in terms of a model of trust. The validity of an aspect of this model, in respect of the proposed facilitators of trustworthiness, is empirically tested in a South African financial institution. Results of this test are then compared with the results of a similar and recent study also undertaken in a South Africa context. Opsomming Onlangse veranderinge in die aard van werk wat voortspruit uit die opkomende nywerheidwese, het ‘n multidissiplinêre belangstelling in vertroue tot gevolg gehad. In die lig hiervan is die kwessie van ’n interdissiplinêre vertroue as model vir vertroue ondersoek. Die geldigheid, as oogmerk van hierdie model ten opsigte van die voorgenome aanbieders van vertrouenswaardighed, is aan ‘n proefondervindinglike toets onderwerp in ‘n Suid-Afrikaanse finansiële instelling. Die uitslae van hierdie toets word vergelyk met die resultate van ‘n soortgelyke onlangse studie wat ook in Suid-Afrikaanse verband onderneem is.
An organisational culture model to promote creativity and innovation
Authors: Martins Ellen , Martins Nico
Published: August 2012

The aim of the study was to determine what type of organisational culture would support creativity and innovation in an organisation. A new model was developed and compared with the theoretical model. Similarities, differences and new perspectives emerged. The factors trust relationship, working environment, management support and customer orientation on an operational level presented shifts in emphasis in the new model. The trust relationship in particular indicated that trust manifests in openness and sincerity. Trust influences both employee support for change and the probability of successful change, which influence the degree to which creativity and innovation are stimulated and promoted. Opsomming Die doel van die studie was om te bepaal watter tipe organisasiekultuur kreatiwiteit en innovasie in ‘n organisasie sal stimuleer. ‘n Nuwe model is ontwikkel en met die teoretiese model vergelyk. Ooreenkomste, verskille en nuwe perspektiewe het aan die lig gekom. Die faktore vertrouensverhouding, werkomgewing, bestuursondersteuning en kliëntegeoriënteerdheid op ‘n operasionele vlak was klemverskuiwings in die nuwe model. Spesifiek die vertrouensverhouding het daarop gedui dat vertroue manifesteer in openlikheid en opregtheid. Vertroue beïnvloed beide werknemers se steun vir verandering en die waarskynlikheid van suksesvolle verandering, wat die mate waarin kreatiwiteit en innovasie gestimuleer en bevorder word, sal beïnvloed.
Contemporary organisational change and the importance of trust
Authors: Bews Neville , Rossouw Deon
Published: August 2012

Over the last two decades the rate of social change has been so rapid that there are those who have announced the arrival of a whole new era. For this special edition of the South African Journal of Industrial Psychology, this paper examines some of these changes, as they are unfolding over two fronts. Firstly, the extent of change in respect of the transformation of work is considered. Secondly the manner in which employees are responding to these changes is examined. These changes are then related to the phenomenon of organisational trust and the importance of organisational trust within contemporary society. Opsomming Sosiale verandering oor die afgelope twee decades het teen so ‘n tempo plaasgeving dat sommige beweer dat ‘n nuwe era aangebreek het. Met die oog op hierdie spesiale uitgawe van die South African Journal of Industrial Psychology/ Suid Afrikaanse Tydskrif vir Bedryfsielkunde verken hierdie artikel sommige van die veranderinge soos wat dit veral op twee fronte ontvou het. Eerstens word gekyk na die omvang van die transformasie van werk. Tweedens word die wyse waarop werkers op hierdie transformasie reageer, ondersoek. Hierdie veranderinge word daarna in verband gebring met die verskynsel van vertroue in organisasies asook met die belangrikheid van sodanige vertroue in die huidige tydsgewrig.
Editorial
Authors: Bews Neville , Martins Nico , Von der Ohe Hartmut
Published: August 2012

Over the last decade the phenomenon of trust, within andbetween organisations, has been the focus of increasing attention, on both an international and national level. This has resulted in a substantial growth in the body of knowledge surrounding organisational trust. The SA Journal of Industrial Psychology now continues this trend by gathering a number of papers from various parts of Europe and South Africa in this special edition focusing on organisational change and trust. Not only do these papers come from different parts of the world, but they also indicate the multi-disciplinary nature of organisational change and trust, as there are Psychologists, Social Psychologists, Industrial Psychologists, Management Scientists, Philosophers and Sociologists amongst the contributors.
The impact of leader behaviour on trust in management and co-workers
Authors: Den Hartog Deanne N. , C Shippers Michaela , L Koopman Paul
Published: August 2012

Within organizations, trust is essential for cooperation. One important form of trust is employees’ generalizing of trust in management and co-workers. Leaders may have an important role in enhancing such trust. Previous studies have linked transformational leadership with employees’ trust in their leader. In this study, we test whether such leadership is also related to trust in generalized others (management and co-workers). As expected, trust in the leader and management were highly positively related to transformational and less so to transactional. The same pattern was found for trust in colleagues, although these relationships were less strong. Opsomming Vertroue is onontbeerlik vir samewerking in organisasies. Een vorm van vertroue wat belangrik is, is werknemers se veralgemening van vertroue in bestuur en medewerkers. Bestuur mag ‘n belangrike rol hê om dié vertroue te versterk. Vorige studies het transformasieleierskap gekoppel aan werknemers se vertroue in hul bestuurder. In hierdie studie word getoets of transformasieleierskap ‘n verband toon met die veralgemening van vertroue (bestuur en medewerkers). Soos verwag, het vertroue in die leier en vertroue in medewerkers ‘n hoogs positiewe verband getoon met transformasieleierskap. Dieselfde patroon het voorgekom by vertroue in medewerkers, alhoewel die verhouding minder sterk is.
The impact of organisational restructuring on perceptions of trustworthiness
Authors: Bews Neville , Uys Tina
Published: August 2012

An opportunity recently arose in a South African organisation currently undergoing drastic structural changes to assess the effects of these changes on the trust relationship between employees and those to whom these employees report. Two studies form the focus of this article. The first one was undertaken prior to the announcement of the restructuring programme. Some 13 months after the restructuring was announced and 10 months after it had commenced, a similar study focusing on trust was undertaken. In this paper the major findings of the two studies on the trust relationship in the organisation are compared. Opsomming Die geleentheid het onlangs ontstaan om die effek van hierdie veranderinge op die vertrouensverhouding tussen werknemers en diegene aan wie hulle rapporteer binne ‘n Suid-Afrikaanse organisasie wat tans drastiese strukturele veranderinge ondergaan, te beoordeel. Hierdie artikel fokus op twee studies. Die eerste een is onderneem net voor die aankondiging van die herstruktureringsprogram. Ongeveer 13 maande na die herstrukturering aangekondig is en tien maande na dit ‘n aanvang geneem het, is ‘n soortgelyke studie oor die vertrouensverhouding onderneem. In hierdie artikel word die belangrikste bevindings van die twee studies met betrekking tot die vertrouensverhouding vergelyk en die resultate bespreek.
Trust and its relations to commitment and involvement in work and organisations
Authors: Bussing Andre
Published: August 2012

There are two perspectives on trust: personal and systems trust. This paper focuses on personal trust. The purpose of the paper is to analyse the relationship between personal trust in organisations on the one hand and organisational commitment and job and work involvement on the other hand. This is done against the background of four hypotheses. They refer to the difference between affective and instrumental commitment - stating that personal trust correlates with affective but not instrumental commitment – and to the difference between job and work involvement – stating that personal trust correlates with job but not work involvement. Opsomming Daar is twee perspektiewe oor vertroue: persoonlike en stelsel vertroue. Hierdie artikel fokus op persoonlike vertroue. Die doel van die artikel is om die verwantskap tussen persoonlike vertroue in organisasies aan die een kant en organisasie-verbintenis en pos – en werkbetrokkenheid aan die ander kant te ontleed. Dit word gedoen teen die agtergrond van vier hipotesese. Hulle verwys na die verskil tussen affektiewe en instrumentele verbintennisse – beklemtoning dat persoonlike vertroue korreleer met affektiewe maar nie instrumentele verbetenis – die verskil tussen pos en werkbetrokkenheid – beklemtoning dat persoonlike vertroue korreleer met pos maar nie werkbetrokkenheid.
Trust and organisational change: an experience from manufacturing
Authors: Hay Amanda
Published: August 2012

The introduction of new working practices in manufacturing organisations often highlight increased interdependencies and subsequently a heightened need for trust. The paper presents a study which monitors trust in an organisation that has introduced two such practices, namely team working and Just-In-Time. The study examines trust at a variety of levels at the organisation, over 21 months. It follows the progression of the new working practices, employing a combination of quantitative and qualitative methods. The results show that significant changes in trust occur over time. Further, benefits and consequences of trust to the new working practices are detailed. Opsomming Die inwerkingstelling van nuwe werkspraktyke in vervaardigingsorganisasies beklemtoon dikwels ‘n verhoogde interafhanklikheid en gevolglik ‘n verskerpte behoefte aan vertroue. Hierdie artikel bespreek die monitering van vertroue in ‘n organisasie wat twee projekte geïmplementeer het, naamlik spanwerk en net-betydse werk. Die studie ondersoek vertroue oor ‘n periode van 21 maande, in ‘n verskeidenheid van vlakke in die organisasie. Dit volg die ontwikkeling van nuwe werkspraktyke deur ‘n kombinasie van kwantitatiewe en kwalitatiewe metodes. Die resultate toon dat betekenisvolle verskille in vertroue oor tyd plaasvind. Die voordele en gevolge van die nuwe werkspraktyke op vertroue word ook bespreek.
Client-consultant ethical relationship considerations within management consulting
Authors: Smith Alyson , Van Vuuren L. J. , Visser Deléne
Published: August 2012

Ethical conduct within consulting has become increasingly important since management consulting has developed into an independent profession. The objective of this research was to determine if differences exist in client consultant relationship ethics within a defined group of management consultancies in South Africa. A questionnaire was developed to assess ethical behaviour across five dimensions, namely the client consultant relationship, financial and contractual concerns, delivery of expectations, orientation and competence of consultants, and ethics in consultant behaviour. Thirty-nine respondents completed the questionnaire. Significant differences on ethical dimensions in relation to job level, between consulting firms, the level of senior management commitment to ethics and the existence of a code of ethics were obtained. Opsomming Namate bestuurskonsultasie as ‘n onafhanklike professie ontwikkel het, het etiese optrede binne hierdie professie algaande belangriker geword. Die doel met hierdie navorsing was om vas te stel of daar verskille ten opsigte van etiek tussen bestuurskonsultasie-ondernemings in Suid-Afrika is sover dit die kliënt-konsultantverhouding aangaan. ‘n Vraelys is ontwikkel om die etiese dimensie van bestuurskonsultasie oor vyf dimensies te beoordeel, naamlik die kliënt-konsultantverhouding, finansiële oorwegings, voldoening aan verwagtinge, oriëntasie en bevoegheid van konsultante, en die etiese gedrag van konsultante. Nege-en-dertig respondente het die vraelys voltooi. Beduidende verskille in die etiese dimensies ten opsigte van posvlak, die konsultasie-onderneming, die graad van senior bestuur se toegewydheid tot etiek, en die bestaan van ‘n etiese kode is gevind.
Die omvang en aard van afwesigheid in die werkplek: ‘n Suid-Afrikaanse gevalstudie
Authors: Du Plessis Anel , Visser Deléne , Fourie Linda
Published: August 2012

The scope and nature of absenteeism in the workplace: A South African case study. The objective of the study was to develop quantitative measures for monitoring trends of absenteeism in a company within the meat industry and to assess qualitatively the possible existence of a collective culture of absenteeism within the organisation. The scope and frequency of absenteeism, costs incurred due to absenteeism, and individual absenteeism patterns of 145 employees, were studied over a period of one year. It was found that 2900 planned and 912 unplanned leave workdays that were lost, resulted in direct costs of R895,054.55. Five employees who were absent most often accounted for 18.60% of the unplanned leave taken. The extraordinary levels of absenteeism found in this case study were ascribed to specific employees. Opsomming Die doel van die studie was om kwantitatiewe metings vir die monitering van afwesigheidstendense vir ‘n maatskappy in die vleisbedryf te ontwikkel en om die moontlike bestaan van ‘n kollektiewe afwesigheidskultuur kwalitatief te ondersoek. Die omvang, frekwensie en koste van afwesigheid, asook individuele afwesigheidspatrone, is bestudeer vir 145 werknemers oor ‘n tydperk van een jaar. Daar is bevind dat 2900 beplande en 912 onbeplande verlofwerkdae wat verloor is, die maatskappy R895,054.55 gekos het. Vyf werknemers wat die meeste afwesig was, was verantwoordelik vir 18,60% van die onbeplande verlof geneem. Die uitsonderlike vlakke van afwesigheid in hierdie gevalstudie is toegeskryf aan spesifieke werknemers.
Hofstede’s VSM-94 revisited: Is it reliable and valid?
Authors: Kruger Teresa , Roodt Gert
Published: August 2012

The main objective of this study was to investigate the metric properties of the Hofstede Value Survey Module-94 (VSM-94). The questionnaire was evaluated against criteria for test construction. The VSM-94 consisting of 20 items was administered to 231 female managers in a large telecommunications organisation. The inter-correlations of the item scores were empirically investigated. Anti-image inter-correlations were executed on the 20 item-scores. Items with low measures of sampling adequacy (MSA) were omitted and a factor analysis and an anti-image intercorrelation conducted on the remaining eight items. Uniformly item-response distributions and low item intercorrelations resulted in poor reliability coefficients on the final factors, which suggests that the VSM-94 is probably not suitable for use in the South African context. Opsomming Die hoofdoel van die studie was om die metriese eienskappe van die Hofstede Value Survey Module–94 (VSM-94) te ondersoek. The vraelys is teen kriteria vir toetskonstruksie geëvalueer. Die VSM-94 bestaande uit 20 items, is toegepas op 231 vroulike bestuurders in ‘n groot telekommunikasie- organisasie. Die interkorrelasies van itemtellings is empiries ondersoek. Teenbeeld interkorrelasies is op die 20 item-tellings uitgevoer. Items met lae maatstawwe van steekproeftoereikendheid (MSA) is uitgeskakel en ‘n faktorontleding en teenbeeld interkorrelasie is uitgevoer op die oorblywende agt items. Eenvormige item-responsverdelings en lae item-interkorrelasies het swak betroubaarheidskoëffisiënte op die finale faktore tot gevolg wat suggereer dat die VSM-94 waarskynlik nie geskik is vir gebruik in die Suid-Afrikaanse konteks nie.
Job satisfaction among South African aircraft pilots
Authors: Hoole C. , Vermeulen L. P.
Published: August 2012

The importance of job satisfaction to human beings is a widely studied phenomenon, due to the assumption that job satisfaction is a major contributor to the well-being of employees and to several organisational outcomes. Most of these studies have focused on the influence of organisational variables on job satisfaction. Few studies have investigated the relationship between pilot-related factors and the job satisfaction levels of aviators. In a study of 704 South African pilots, significant differences were found in job satisfaction levels with regard to the nature of a pilot’s flying duty, area(s) of operation, type(s) of licence and level of command. Opsomming Werkstevredenheid en die belangrikheid daarvan vir die mens is ‘n onderwerp waaroor navorsing dikwels gedoen word. Die rede hiervoor is die aanname dat werkstevredenheid ‘n belangrike bydraende faktor is tot werknemerswelsyn en verskeie organisatoriese uitkomste. Die meeste van hierdie studies het gekonsentreer op die invloed van organisatoriese veranderlikes op werkstevredenheid. Min navorsing is egter gedoen oor die verband tussen vliegverwante veranderlikes en die vlakke van werkstevredenheid van vlieëniers. In ‘n studie van 704 Suid-Afrikaanse vlieëniers is beduidende verskille gevind tussen die werkstevredenheidsvlakke van vlieëniers met betrekking tot die aard van vlieëniers se vliegtaak, area(s) van werksaamheid, soort(e) lisensie(s) en vlak van bevelvoering.
The big five personality dimensions and job performance
Authors: Rothmann S. , Coetzer E. P.
Published: August 2012

The objective of this research was to determine the relationship between personality dimensions and job performance. A cross-sectional survey design was used. The study population consisted of 159 employees of a pharmaceutical company. The NEO-Personality Inventory – Revised and Performance Appraisal Questionnaire were used as measuring instruments. The results showed that Emotional Stability, Extraversion, Openness to Experience and Conscientiousness were related to task performance and creativity. Three personality dimensions, namely Emotional Stability, Openness to Experience and Agreeableness, explained 28% of the variance in participants’ management performance. Opsomming Die doelstelling van hierdie navorsing was om die verband tussen persoonlikheidsdimensies en werksprestasie te bepaal. ‘n Eenmalige dwarsdeursnee-ontwerp is gebruik. Die ondersoekgroep het bestaan uit 159 werknemers binne ‘n farmaseutiese organisasie. Die NEO-Personality Inventory – Revised en die Prestasiebeoordelingsvraelys is as meetinstrumente gebruik. Die resultate het aangetoon dat Emosionele Stabiliteit, Ekstroversie en Konsensieusheid met taakverrigting en kreatiwiteit verband hou. Drie persoonlikheidsdimensies, naamlik Emosionele Stabiliteit, Openheid vir Ervaring en Inskiklikheid, het 28% van die variansie in bestuursprestasie (soos beoordeel deur toesighouers) voorspel.
The construct validity of Schepers’ locus of control inventory for black and white tertiary students
Authors: Schaap P. , Buys M. A. , Olckers C.
Published: August 2012

Popular criticism is that psychometric instruments, based largely on middle-class White values, knowledge and culture are biased and less valid for other population groups. It is therefore important that the testing of persons with highly dissimilar backgrounds receive greater attention. In this study the LCI of Schepers was applied to Black and White tertiary students to determine the construct validity of the instrument for different cultural groups. It was found that there is evidence of differences in the construct validity of the LCI for the Black (n=376) and White (n=374) groups. The item discrimination values, scale reliabilities and factor structures revealed that the three hypothesised constructs, namely external locus of control, internal locus of control and autonomy underlying the LCI, were confirmed for the White group but not for the Black group. Opsomming Die algemene kritiek teen psigometriese instrumente wat grootliks op Blanke waardes, kennis en kultuur gebaseer is, is dat die instrumente sydig en minder geldig vir ander populasiegroepe mag wees. Dit is dus belangrik dat sydigheids- en geldigheidsaspekte veral aandag geniet by die toetsing van persone uit verskillende kultuurgroepe. In hierdie studie is die LVB van Schepers op Swart en Blanke tersiêre studente toegepas om die konstrukgeldigheid van die instrument vir verskillende kultuurgroepe te bepaal. Die resultate dui daarop dat die konstrukgeldigheid van die LVB vir die Swart (n=376) en Blanke (n=374) groepe verskil. Die item-diskriminasiewaardes, skaalbetroubaarhede en faktorstrukture dui daarop dat die drie konstrukte waaruit die LVB bestaan, naamlik ‘n eksterne lokus van kontrole, ‘n interne lokus van kontrole en outonomie vir die Blanke groep bevestig is, maar nie vir die Swart groep nie.
The level of importance attached to price and quality in purchasing behaviour
Authors: Brijball S.
Published: August 2012

The study evaluates the level of importance consumers attach to specific product attributes and the perceived relationship between price and quality. An empirical analysis is undertaken on a sample of 237 Indian consumers drawn using the stratified random sampling technique. The results indicate that quality followed by price are important general evaluative criteria but their importance diminishes when other product attributes are included. Furthermore, only a quarter of the subjects perceive price and quality as having a one to one relationship. Also, biographical profiles do not impact on the level of importance attached to price but age and income influence the importance attached to quality. Opsomming Hierdie studie evalueer die belangrikheidsvlak wat verbruikers aan spesifieke produk- kenmerke en die waargenome verhouding tussen prys en kwaliteit heg. Die empiriese ontleding is op 237 Indiër-verbruikers uitgevoer en daar is gebruik gemaak van ’n gestratifiseerde steekproefnemingstegniek. Die bevindinge van die studie dui daarop dat kwaliteite en prys twee belangrike produkkenmerke is, maar hulle belangrikheid verminder sodra ander produkkenmerke ingesluit word. Net ’n kwart van die verbruikers glo dat prys en kwaliteit ’n een tot een verhouding het. Die studie dui daarop dat die biografiese profiele van verbruikers nie op die belangrikheidsvlak van prys impakteer nie, maar dat ouderdom en inkomste die belangrikheidsvlak wat aan kwaliteit gekoppel word, beïnvloed.
Work status as a predictor of academic performance in the field of distance higher education
Authors: Welman J. C.
Published: August 2012

This article reports on the academic success of 13 590 Technikon SA students and the importance of their "work status" (employed/unemployed) in light of the co-operative education philosophy of technikons. The data was collected by means of the students’ registration records, and analysed using a CHAID-analysis. The results indicated that the variable "work status" features second last on the list of nine successful variables for predicting academic performance. Generally, it would appear that the employment practice for technikon students is not as important a requirement for academic success as the co-operative education philosophy would like it to be. Opsomming Hierdie artikel lewer verslag oor die akademiese sukses van 13 590 Technikon SA studente en die belangrikheid van hul “werkstatus” (werkend/werkloos) in die lig van die koöperatiewe onderwysfilosofie van technikons. Die inligting wat deur middel van die studente se registrasierekords ingesamel is, is ontleed met ‘n CHAID-ontleding. Die resultate toon dat die veranderlike “werkstatus” tweede laaste op die lys van nege veranderlikes voorkom wat akademiese verrigting voorspel. Oor die algemeen blyk dit dat die indiensnemingpraktyk van technikonstudente nie so ‘n belangrike vereiste vir akademiese sukses is as wat die koöperatiewe onderwysfilosofie dit sou wou hê nie.
Leadership style and its relation to employee attitudes and behaviour
Authors: Mester Cheryl , Visser Deléne , Roodt Gert , Kellerman Rita
Published: August 2012

The purpose of this study was to determine the relationships between leadership style and organisational commitment, job satisfaction, job involvement and organisational citizenship behaviour and whether these relationships were stronger for transformational than for transactional leaders. A sample of 52 leaders and 276 raters from a world class engineering company participated. The results of a canonical correlation analysis using the rater data indicated that the most prominent relationship was that between transactional leadership and affective commitment. Furthermore, transformational and transactional leadership did not correlate significantly with the constructs of job involvement and job satisfaction. Opsomming Die doel van die ondersoek was om te bepaal wat die verbande tussen leierskapstyl en organisasieverbondenheid, werkstevredenheid, werkbetrokkenheid en organisatoriese burgerskapsgedrag is en of hierdie verbande sterker is vir transformasionele as vir transaksionele leiers. ’n Steekproef van 52 leiers en 276 beoordelaars van ’n wêreldklas ingenieursfirma het deelgeneem. Die resultate van ’n kanoniese korrelasie-ontleding van die beoordelaardata het getoon dat die prominentste verband dié tussen transaksionele leierskap en affektiewe verbondenheid is. Verder het transformasionele en transaksionele leierskap nie beduidend met die konstrukte werkbetrokkenheid en werkstevredenheid gekorreleer nie.
The occupational effects of unconventional (custom-made) hearing protection for platinum mine workers
Authors: Steenkamp R. J.
Published: August 2012

Noise-induced hearing loss (NIHL) is on the priority list of the World Health Organisation (WHO). Hearing loss due to industrial noise exposure is the most prevalent industrial disease. Noise (above 85 dB) is not only a physical hazard, but also a psychological hazard that may create or exacerbate ergonomic or mechanical hazards. Conventional hearing protection devices (HPDs) are widely applied but also misused in the mining sector. In this investigation ownership and general attitudes were measured by determining how unconventional hearing protectors (custom-made hearing protectors) (CHPDs) is experienced by the mine- workers. The results could indicate whether these protectors, which is perceived by management to be costly, sophisticated and difficult to implement on a large scale, are a viable alternative to conventional hearing protectors. The results indicated certain positive directions in terms of quality hearing conservation and confirmed that CHPDs (with its unique features) do not only protect hearing but has several other occupational benefits. Opsomming Geraasdoofheid is op die prioriteitslys van die Wêreld Gesondheidsorganisasie (WHO). Gehoorverlies wat deur industriële geraasblootstelling veroorsaak word, word as die mees prominente beroepgesondheidsiekte beskou. Geraas (bo 85 dB) is nie net ’n fisiese risiko nie, maar hou ook ook psigologiese gevare in, wat ander meganiese en ergonomiese risiko’s kan veroorsaak of vererger. Konvensionele geraasdempers word op grootskaal in die mynsektor gebruik, maar ook wanaangewend. In hierdie ondersoek is eienaarskap en die algemene gesindhede van gebruikers gemeet deur te bepaal hoe onkonvensionele gehoorbeskermers (doelgemaakte gehoorbeskermers) deur die mynwerkers self ervaar word. Die resultate kan as ‘n aanduiding dien of hierdie beskermers, wat dikwels deur bestuur as duur, gesofistikeerd en moeilik op ‘n grootskaal implementeerbaar is, as ’n lewensvatbare alternatief tot konvensionele gehoorbeskermers oorweeg moet word. Die resultate toon sekere positiewe aspekte ten opsigte van gehalte gehoorkonservering en het bevestig dat doelgemaakte gehoorbeskermers (met hul unieke eienskappe) nie slegs gehoor beskerm nie, maar verskeie ander beroepsverwante voordele inhou.