Analysis of Intelligent Design of Service Robot Based on Intelligent Transformation
Authors: Ding Wei , Li Zhaoyi 
Published: June 2022

Over the past 30 years from the end of the 20th century to the present, service robotics technology has made great progress, and many important results have been achieved in the broad interdisciplinary fields of robot mechanical structure, information transmission and interaction, material science, automation control, sensor technology, etc. . Every breakthrough in key technologies has enabled service robots to develop rapidly in the direction that people expect. With the in-depth development of Internet technology, the comprehensive popularization and promotion of the Internet of Things technology led by 5G. Coupled with the continuous breakthrough of new developments in the field of artificial intelligence, the development of service robots has encountered an unprecedented technological dividend period, and will surely usher in considerable development, becoming an important driving force for the promotion of human civilization and economic development.The rapid development of many advanced technologies such as artificial intelligence, big data, and 5G communications has directly promoted the rapid development of the robotics industry. Under the impetus of new technologies, service robots closely related to humans are developing rapidly. Service robots are becoming more and more intelligent. In this context, the design principles of service robots, interaction design, service mode design and other related fields are in urgent need of intelligent transformation, and the concept of intelligent design with artificial intelligence as the core has begun to be paid attention to by the academic community.The research on intelligent design in academia is currently mainly in the review stage, and the field of discussion is mainly focused on graphic design. This article hopes to broaden the research field of intelligent design by studying the intelligent design of service robots. At the same time, it provides new ideas and new paradigms for the innovative design of service robots to improve the user experience and service quality of service robots. This research mainly studies the design principles, design goals, interaction design, service mode and design process of existing service robots based on the perspective of intelligent design. This article mainly uses the literature analysis method and the desktop survey method to sort out related theories and design methods and combines specific practical case analysis to make a bold outlook on the intelligent design of service robots to help the intelligent transformation of service robots.In the era of intelligent design, the design principles of service robots are also changing and iterating. First of all, service robots must adapt to their service scenarios. Different service scenarios have different requirements for the function and existence of the product; secondly, Secondly, the interaction design of service robots should be carried out based on user experience, and technology serves as a tool to enhance users’ experience ; the last is the discussion of appearance design principles of service robots. This article takes the LeoBots Scrub Singapore sweeping robot as an example to propose that the appearance design of service robots needs to be developed around safety, emotion and bionics. Intelligent design is guided by traditional design thinking and methods, and conducts big data analysis and intelligent research on the essence, process, thinking and other aspects of industrial design through related design methodology, as the basis for intelligent design to simulate artificial design. The core technical means of intelligent design is artificial intelligence, which is based on big data analysis, combined with artificial intelligence technologies such as machine learning, artificial neural networks, genetic algorithms, and deep learning to achieve the intelligent development of the entire process design.The change of service robot design principles and the addition of intelligent design have changed the design process of service robots. Based on the practical cases of Haier U-BOT robots, this article actively explores the service robot design process under the development trend of intelligent transformation based on intelligent design in order to provide new ideas for the intelligent design of service robots. The intelligent transformation of service robots promotes the development of intelligent design, and intelligent design drives the intelligent transformation of service robots.