Active Chat Monitoring and Suspicious Chat Detection over Internet.
Authors:   Chandigarh University, Mohali, Punjab, Singh Sonakshi 
Published: May 2024

Online communication platforms have become ubiquitous in modern society, enabling individuals and organizations to connect, collaborate, and communicate across geographical boundaries and diverse demographics. However, the proliferation of online chat environments also brings forth significant challenges related to security, privacy, and user safety. Unmonitored chat conversations pose various risks, including cyberbullying, predatory behavior, fraud, hate speech, and illegal activities. To address these risks, effective chat monitoring and suspicious chat detection mechanisms are essential. This paper provides a comprehensive overview of active chat monitoring and suspicious chat detection over the internet. It examines the evolution of online communication, highlighting key milestones and technological advancements that have shaped the landscape of digital interaction. The importance of chat monitoring and detection is underscored, emphasizing the need to mitigate risks associated with unmonitored chat conversations and safeguard users' safety, privacy, and well-being. Existing methods for chat monitoring and suspicious chat detection are explored, ranging from keyword-based filtering and sentiment analysis to machine learning models and user behavior analysis. These methods leverage advanced technologies such as artificial intelligence and natural language processing to analyze chat conversations in real-time, identifying patterns, anomalies, and indicators of suspicious or harmful behavior. The paper also discusses the challenges and limitations inherent in chat monitoring practices, including privacy concerns, false positives, scalability issues, and ethical considerations. Case studies and applications of chat monitoring in various contexts, such as law enforcement, social media moderation, corporate environments, and educational institutions, are examined to illustrate real-world implementations and outcomes. Ethical considerations related to privacy, transparency, fairness, and accountability in chat monitoring practices are addressed, emphasizing the importance of balancing security needs with respect for user rights and freedoms. Finally, future directions and emerging trends in active chat monitoring and suspicious chat detection are identified, highlighting opportunities for further research, development, and collaboration in this rapidly evolving field. By providing insights into the complexities and implications of monitoring online chat conversations, this paper aims to inform discussions, policies, and practices aimed at promoting safer, more responsible, and more inclusive online communication environments. Key Words-Online communication, Chat monitoring, Suspicious chat detection, Cybersecurity, Artificial intelligence, Natural language processing, Machine learning, Privacy, Ethics, Social media moderation, Cyberbullying, Predatory behaviour, Fraud detection, Hate speech detection, User behaviour analysis, Network traffic analysis, Privacy concerns, Ethical considerations, Real-time monitoring, Emerging technologies