The Impact of the Use of Information Technology on Improving Institutional Performance in the Kingdom of Saudi Arabia (A Field Study on Engineering Consultancy Offices in Riyadh) Dr. Osamah Salem Alzahrani DBA, College of Business Administration, Lincoln University College, Malaysia Abstract: The study aimed to identify the impact of the use of information technology in improving institutional performance in the Kingdom of Saudi Arabia, and the applied aspect was devoted to engineering consultancy offices in Riyadh, Saudi Arabia, to arrive at a set of results and recommendations that help in solving problems related to the study. The researcher targeted all employees, workers and stakeholders for (20) offices and engineering consultancy companies to represent the study population and (235) employees to represent the study sample. Due to the nature of the work of these offices and the presence of most of their employees in the construction sites and external workplaces, the researcher targeted 33% of the total study population, and accordingly the questionnaire was distributed to (85) workers, employees and stakeholders in the offices and engineering consultancy companies under study. The descriptive analytical approach was used, and the study relied on primary sources such as personal interviews, records, questionnaire and observation, and secondary sources such as scientific books, references, documents, official records, statistics and reports related to the subject of the study. The study reached a number of results, the most important of which are: The results of the study demonstrated the existence of a statistically significant relationship between the use of information technology (in its internal and external dimensions), and the improvement of institutional performance in the Kingdom of Saudi Arabia.
Authors:   DBA, College of Business Administration, Lincoln University College, Malaysia, Alzahrani Osamah 
Published: August 2022

The study aimed to identify the impact of the use of information technology in improving institutional performance in the Kingdom of Saudi Arabia, and the applied aspect was devoted to engineering consultancy offices in Riyadh, Saudi Arabia, to arrive at a set of results and recommendations that help in solving problems related to the study. The researcher targeted all employees, workers and stakeholders for (20) offices and engineering consultancy companies to represent the study population and (235) employees to represent the study sample. Due to the nature of the work of these offices and the presence of most of their employees in the construction sites and external workplaces, the researcher targeted 33% of the total study population, and accordingly the questionnaire was distributed to (85) workers, employees and stakeholders in the offices and engineering consultancy companies under study. The descriptive analytical approach was used, and the study relied on primary sources such as personal interviews, records, questionnaire and observation, and secondary sources such as scientific books, references, documents, official records, statistics and reports related to the subject of the study. The study reached a number of results, the most important of which are: The results of the study demonstrated the existence of a statistically significant relationship between the use of information technology (in its internal and external dimensions), and the improvement of institutional performance in the Kingdom of Saudi Arabia.