bluuebunny/crossref_metadata_2025 huggingface dataset:
Literature review writing: how information is selected and transformed
Authors: Jaidka Kokil , Khoo Christopher S.G. , Na Jin‐Cheon
Published: May 2013

Purpose

This paper aims to report a study of researchers' preferences in selecting information from cited papers to include in a literature review, and the kinds of transformations and editing applied to the selected information.

Design/methodology/approach

This is a part of a larger project to develop an automatic summarization method that emulates human literature review writing behaviour. Research questions were: how are literature reviews written – where do authors select information from, what types of information do they select and how do they transform it? What is the relationship between styles of literature review (integrative and descriptive) and each of these variables (source sections, types of information and types of transformation)? The authors analysed the literature review sections of 20 articles from the Journal of the American Society for Information Science and Technology, 2001‐2008, to answer these questions. Referencing sentences were mapped to 279 source papers to determine the source sentences. The type of information selected, the sections of source papers where the information was taken from, and the types of editing changes made to include in the literature review were analyzed.

Findings

Integrative literature reviews contain more research result information and critique, and reference more information from the results and conclusion sections of the source papers. Descriptive literature reviews contain more research method information, and reference more information from the abstract and introduction sections. The most common kind of transformation is the high‐level summary, though descriptive literature reviews have more cut‐pasting, especially for information taken from the abstract. The types of editing – substitutions, insertions and deletions – applied to the source sentences are identified.

Practical implications

The results are useful in the teaching of literature review writing, and indicate ways for automatic summarization systems to emulate human literature review writing.

Originality/value

Though there have been several studies of abstracts and abstracting, there are few studies of literature reviews and literature review writing. Little is known about how writers select information from source papers, integrate it and present it in a literature review. This paper fills some of the gaps.
Copper coating electrodeposited directly onto AZ31 magnesium alloy
Authors: Zhu Ping , You Wang Liang , Ren Qian Guang , Hua Cao Tie , Zhou Ming
Published: May 2013

Purpose

The purpose of this paper is to investigate the electrodeposition of copper coatings directly onto AZ31 magnesium alloy, considered as a substrate of electroplating nickel. The additive, pH, complexing agent, current density, time, and temperature of electrolytic bath were studied to understand electrodepositing copper coating on AZ31 magnesium alloy.

Design/methodology/approach

Electrodeposition of copper was carried out in an aqueous solution containing copper hydroxide, citrate, and fluorine ion, which avoids the replacement or corrosion of the magnesium alloy. The morphology, structure, and interface of the electrodeposited copper coating were investigated by a scanning electron microscope (SEM).

Findings

The copper coating was dense, and there was good adhesion of the copper coating on the AZ31 magnesium alloy. This suggests that successful deposition of copper using an electroplating process could decrease the cost of coating AZ31 magnesium alloy.

Practical implications

This paper will be helpful for the development of coating on magnesium alloy using electroplating processes.

Originality/value

Copper hydroxide and citrate were the main compositions of the electrolyte, combined with sodium poly dipropyl (SP) and polyethylene glycol (PEG) as brightening agents and can be used to electrodeposit copper directly onto AZ31 magnesium alloy.
Labelling and sustainability in food supply networks
Authors: Banterle Alessandro , Cereda Eleonora , Fritz Melanie
Published: May 2013

Purpose

The purpose of this paper is to focus on two aspects. First, to analyse the spread of labelled environmental certification in food products, considering both private labels and producer brands with reference to the Italian and German markets. Second, to outline how environmental certification can affect the vertical organisation of food supply chains.

Design/methodology/approach

The method used is based on an empirical analysis carried out in two sample cities: Milan for Italy and Bonn for Germany, examining ten and seven retailers, respectively, using the case studies approach, through an ad hoc questionnaire. The authors analysed two cases related to fruit and vegetables and ichthyic products, in order to assess the effect of the standards provided by the sustainability certification on the vertical organisation of the supply chains.

Findings

The certifications focus on three main areas: ichthyic products; tropical products; and fruits and vegetables. They are much more widespread on private label items, rather than on the industrial brands. The German market is more “sensitive” to sustainability issues than the Italian market. Environmental certification leads to a reorganisation of the supply chain relationships, determining a higher bilateral dependency among the supply chain agents, a reduction in product uncertainty, and an increased degree of vertical coordination.

Originality/value

The paper analyses, through a new perspective, the environmental issues of food products, quantifying the spread of labelled environmental certification and comparing Italy and Germany. The vertical reorganisation of the supply chains involved the adoption of production rules, connected to environmentally‐friendly practices, and the introduction of a new form of transaction governance.
Web 2.0 technologies in libraries: a survey of periodical literature published by Emerald
Authors: Singh K.P. , Singh Gill Malkeet
Published: May 2013

Purpose

The purpose of this paper is to explore the growth and development of periodical literature on Web 2.0 technologies and their other fields.

Design/methodology/approach

Bibliographic data of the articles published in the 13 leading peer‐reviewed journals are obtained from the Emerald database (www.emeraldinsight.com) directly using such keywords as “Web 2.0”, “blogs”, “wikis”, “RSS”, “social networking sites”, “podcasts”, “Mashup”, and multimedia sharing tools, i.e. YouTube and Flickr. The bibliographical surrogates such as author, title, subtitle, source, issue, volume, pages, etc. were recorded in MS‐Excel (2010) sheet for the analysis and interpretation of data. A bibliography of selected articles is provided.

Findings

The study found 206 research articles on the subject published in 13 leading library and information science journals of Emerald for period 2007‐2011. Further, the study found that 2009 was the most productive year with 69 articles. The study observedOnline Information Reviewpublished 49 articles, and hence can be considered the core journal on the topic. Mike Thelwall from the UK was found to be the most prolific author, having authored or co‐authored five articles.

Research limitations/implications

The study was based on 206 research articles published during the years 2007‐2011. The study was restricted to this period because the Web 2.0 concept was originated during 2004‐2005 and the undertaken period has sufficient published literature on the topic.

Originality/value

The paper provides reliable and authentic information on the subject. This is the first study on this topic.
Feasibility and acceptability of fructooligosaccharide substituted popular Indian foods
Authors: Mahendra Aakanksha , Sheth Mini
Published: May 2013

Purpose

The research aims to study the feasibility and acceptability trials of fructooligosaccharide (FOS) substituted popular Indian foods.

Design/methodology/approach

Four Indian food items namely chapati, thepla, dhokla and patra were prepared. Wheat flour in chapati and thepla was substituted with FOS at four levels, i.e. 3 g, 5 g, 8 g and 10 g. Bengal gram in dhokla and patra was substituted with FOS at 3 levels, i.e. 5, 8 and 10 g. Ten semi‐trained panel members evaluated the recipes in triplicates using ten point numerical scoring test and difference test.

Findings

A significant reduction in all organoleptic attributes of chapati and thepla (p<0.001) was observed with the increase in level of substitution up to 10 g. A non‐significant increase in all the attributes was observed with the increase in level of FOS substitution in patra. For chapatis the most affected attribute were chewability, breakability and overall acceptability. For thepla there was 8.13 percent reduction in the overall acceptability. Dhokla and patra were acceptable at all the three levels of substitution. Using difference test a significant difference (p<0.05, p<0.01) was observed in the color and taste of chapatti. For thepla significant difference was observed in the organoleptic attributes like color and overall acceptability. However, no significant difference was noticed for dhokla and patra substituted with FOS.

Practical implications

The present study has opened a new avenue for preparation of commonly consumed FOS incorporated Indian food products.

Originality/value

This is original research which can benefit general and specific population.
Impact of contrasting food sources on health versus environment
Authors: Adams Robert B. , Demmig‐Adams Barbara
Published: May 2013

Purpose

The purpose of this review is to compare the impact of modern food production on human health with their impact on the sustainability of food production.

Design/methodology/approach

This review includes up‐to‐date information from the original literature on human nutrition as well as ecosystem ecology and presents findings in a manner accessible to both experts and non‐experts.

Findings

The evidence reviewed here indicates that modern livestock rearing and modern plant crop production both lead to adverse effects on not only human health but also on the sustainability of food production. It is concluded that different approaches are needed that increase the potential to produce healthful meat products as well as healthful plant crops – while simultaneously promoting sustainable food production and eliminating the need for pesticide use.

Practical implications

The studies reviewed suggest that the prevalence of chronic human diseases and disorders could be drastically lowered by adopting different approaches to food production, which would simultaneously protect continuing food production for human society.

Originality/value

This article provides accessible and comprehensive information to researchers, nutritionists, and consumers interested in human nutrition in its own right and in relationship to sustainable food production.
Caffeine effect on exercise performance and disease issues: an updated mini review
Authors: Platritis Panayiotis , Andreou Eleni , Papandreou Dimitrios
Published: May 2013

Purpose

The paper aims to describe the effects of caffeine intake on exercise performance as well on diabetes, cirrhosis and asthma.

Design/methodology/approach

The review includes the most updated studies found in Pub‐Med all of which are in relation to caffeine and exercise performance as well as its effects on disease issues.

Findings

The majority of studies show that caffeine ingestion of about 6 mg of body weight mass may have a positive effect on endurance and anaerobic exercise performance. In addition, if it is consumed together with carbohydrates, it may also improve post‐recovery glycogen synthesis. Intake of caffeine was also found to have a positive effect on the prevention of liver cirrhosis, reducing asthma attacks and lowering the risk of type 2 diabetes.

Originality/value

The paper gives information to nutritionists, clinical dietitians and sports nutritionists on the newest data about the effects of caffeine on exercise performance and disease issues.
Effect of sardine protein on redox status in hypercholesterolemic rats
Authors: Hamza‐Reguig Sherazed , Louala Sabrine , Boualga Ahmed , Lamri‐Senhadji Myriem Y
Published: May 2013

Purpose

The purpose of this paper was to evaluate the effect of sardine protein on the redox status in rats fed a cholesterol‐rich diet.

Design/methodology/approach

Hypercholesterolemic rats were divided into two groups fed diets enriched with cholesterol and containing 20 percent of sardine proteins (SPc) or casein (CASc) for 28 days. A control group was fed a standard diet (CAS).

Findings

After 28 days of experiment, no significant difference in serum total cholesterol triacylglycerols and uric acid was found with the three diets. Serum albumin content was, respectively, 2‐fold higher in SPc than those in CASc group. Compared to CAS, this value was 1.3‐fold lower in CASc group. In liver and heart, lipid peroxidation was 1.7‐ and 2‐fold lower in SPc compared with CASc and CAS, respectively. In red blood cells and epididymal fat, superoxide dismutase activity was, respectively, 1.3‐and 3‐fold higher in SPc compared to CASc. Epididymal fat and heart catalase activity were, respectively, elevated (+50 and +79 percent) in SPc than in CASc. Sardine protein decreased nitric oxide levels in heart and epididymal fat (twofold) compared to CASc but compared to control group, nitric oxide value was higher in epididymal fat (2‐fold) and liver (3‐fold).

Originality/value

Sardine protein exerts a beneficial action against oxidative stress caused by dietary cholesterol specifically in the heart by reducing lipid peroxidation and enhancing catalase activity.
“It's (not) the economy, stupid”: wasted opportunities (apologies to James Carville)
Authors: Skiba Michaeline , O'Halloran Patrick
Published: May 2013

Purpose

Taking a broad review of the management and economics literature, the purpose of this paper is to examine how the recent “Great Recession” has had a disproportionate adverse impact on US labor markets and created social disruptions to professional workers experiencing persistent unemployment or underemployment.

Design/methodology/approach

Secondary data analysis shows how the recent recession has had a disproportionate impact on employment. Recognizing underemployment as a potentially persistent state, the authors delineate the extent and consequences of underemployment.

Findings

Analyses of unemployment and underemployment resulting from the recent recession suggest it has had a particularly severe detrimental impact on worker benefits, incomes and employment prospects for most US workers.

Research limitations/implications

Secondary data analysis is a major limitation but results justify a call for further research into the potential increase in the long‐term economic displacement of professional workers.

Originality/value

This paper is unique in applying economic and management constructs in an analysis of the origins, consequences and recommendations for decreasing the rising level of underemployment among professional US workers.
Dynamics of entering politically risky foreign markets
Authors: Laynesa Alcantara Lailani , Mitsuhashi Hitoshi
Published: May 2013

Purpose

The purpose of this paper is to examine the effects of political risk on firms' likelihood of foreign market entry and performance by adopting a strategic view of political risk and drawing upon the arguments of multimarket contact theory.

Design/methodology/approach

This study estimates the location choice and performance of Japanese auto parts‐makers using panel regression models.

Findings

The study finds that firms with low multimarket contact in the home country and high multimarket contact in the host country are less likely to avoid politically risky host countries and that firms which entered politically risky host countries exhibit greater performance when the degree of multimarket contact with prior entrants is high.

Research limitations/implications

Although the research design raises a concern about the generalizability of the findings, this study highlights the strategic importance of politically risky markets and suggests the importance of considering competitive interactions with rivals in examining interdependent behavior in foreign direct investments.

Practical implications

Instead of consistently avoiding politically risky markets, managers should actively consider the potential strategic importance of these markets. A post‐entry strategy suggested by the findings is taking positive steps to leverage the benefits of multimarket contacts for managing subsidiaries in politically risky host countries.

Originality/value

Unlike previous studies, this study emphasizes the strategic potential of politically risky markets and takes a view that firms have variable political risk tolerance. Furthermore, the authors' adoption of multimarket contact theory allows a novel approach to benchmarking against rivals for foreign entry decisions.
Language, cultural intelligence and expatriate success
Authors: Huff Kyle C.
Published: May 2013

Purpose

The purpose of this paper is to examine how cultural intelligence (CQ) and language proficiency are related to cross‐cultural adjustment, expatriate satisfaction, and expatriate desires towards the future, to further what is known about CQ.

Design/methodology/approach

A quantitative survey was developed and administered to 140 native English‐speaking expatriates living in Japan who were participating in the Japan Exchange and Teaching program. The survey was designed to measure CQ, language proficiency, cross‐cultural adjustment, satisfaction with their work and life in Japan, and their attitudes towards future expatriate assignments.

Findings

In total, there were eight criterion variables used in the study. Results from a series of hierarchical regression analyses revealed that the four CQ factors and language proficiency to various degrees were able to predict the various criterion variables. Motivational CQ was the only predictor variable that was able to predict all criterion variables.

Research limitations/implications

This paper provides solid quantitative research into CQ. However, since the data come from self‐report surveys, its limitations in terms of common method bias are recognized.

Practical implications

This study identifies both language ability and CQ as predictive of expatriate adjustment. This information enables organizations to better prepare their members for expatriate assignments.

Originality/value

Although prior research has investigated a number of these issues separately on various types of samples, this paper is the first to combine all the variables into one study using expatriates.
The relationship between Theory X/Y: assumptions and communication apprehension
Authors: Russ Travis L.
Published: May 2013

Purpose

This study seeks to explore whether McGregor's Theory X/Y assumptions are related to managers’ communication apprehension (CA) – their degree of comfort when interacting with others.

Design/methodology/approach

Surveys measuring Theory X/Y assumptions and CA were administered to 281 full‐time managers from divergent industries across the USA. Hypotheses were tested using correlations.

Findings

Moderate scores on the Theory X scale were positively correlated with traitlike CA and CA in interpersonal contexts. Managers’ total and high scores on the Theory Y scale were negatively correlated with traitlike CA and CA in groups, interpersonal conversations, and meetings. Moderate scores on the Theory Y scale were positively correlated with CA in groups. Low scores on the Theory Y scale were positively correlated with traitlike CA and CA in interpersonal and public speaking settings.

Originality/value

This study extends the broad landscape of literature on management communication. Findings deepen our understanding of how managers’ communicative dispositions are linked to their Theory X/Y assumptions.
Perceptions and emotional experiences in differential supervisor‐subordinate relationships
Authors: Tse Herman H.M. , Troth Ashlea C.
Published: May 2013

Purpose

The purpose of this research is to examine how employees perceive the differential quality of relationships with their supervisors, and their emotional experiences within the leader‐member exchange (LMX) process for these differential relationships.

Design/methodology/approach

This qualitative study presents the interview findings of 25 full‐time employees working within five teams in two organizations.

Findings

The qualitative results revealed a consistent pattern of descriptors used by employees to differentially describe their high‐quality and low‐quality LMX relationships. A range of positive and negative emotions were experienced within the context of the LMX relationship and individuals reported different levels of positive and negative emotions for high‐quality versus low‐quality LMX relationships.

Research limitations/implications

A limitation is the reliance on self‐reports of the subordinate (not leader) in terms of the role of emotions in the LMX process.

Practical implications

The authors contend that these findings increase understanding of the role of emotion in supervisor‐subordinate relationships and how this is reflected in relationships of differential quality. The findings also suggest ways to enhance the quality of leader member exchanges and ultimately improve employee experiences.

Originality/value

Although the role of emotions in LMX has been theorized, this study is one of the first to use a workplace sample to empirically and qualitatively examine the role of emotions in supervisor‐subordinate relationships of differential quality.
A hybrid approach to knowledge flow
Authors: Lin Chinho , Wu Ju‐Chuan , Tsai Hua‐Ling
Published: May 2013

Purpose

This study attempts to develop an approach with triangulation to explore the determinants of knowledge flows, as well as the relationships among them.

Design/methodology/approach

The proposed approach with the use of triangulation is designed to handle the issues that arise in the various interactions and numerous contexts among entities and/or activities that are associated with KM.

Findings

The proposed hybrid approach is found to be helpful in dealing with the issue of knowledge flow, especially involving various entities and complex interactions with numerous contents and dynamic contexts. In addition, the findings also show the presence of multi‐directional and adaptive interactions among determinants to knowledge flows, and also how these influence a firm's KM initiatives and performance.

Research limitations/implications

The proposed hybrid approach can be considered as a way to overcome the limitations both of qualitative and quantitative methods, and the relationships among knowledge flows explored in this study provide some directions for future KM research.

Practical implications

The proposed approach focuses on the visualization of probable determinants to knowledge flows within an organization. This visualization can be utilized to evaluate the determinants and their relationships with each other, which may help managers to take actions to achieve more effective and efficient KM.

Originality/value

The results show the value of using a hybrid approach for dealing with research issues involving various entities and activities with complex content, such as knowledge flows.
Information technology capability‐enabled performance, future performance, and value
Authors: Ong Chorng‐Shyong , Chen Poyen
Published: May 2013

Purpose

The purpose of this paper is to simultaneously determine the impact of information technology capabilities on firm performance, future firm performance, and firm value.

Design/methodology/approach

The secondary data for 480 matched‐firms are collected from InformationWeek (which provides the IT capabilities ranking) and the Compustat database (which provides financial data).

Findings

The results show that IT capabilities positively and significantly influence all three constructs and that the significance level of firm value is higher than that of firm performance and that of future firm performance. That is, IT capabilities are more relevant to firm value, which represents growth opportunities, intangible assets, and innovation, etc.

Practical implications

Based on these empirical findings that IT contributes more to the long‐term influences than to the short‐term influences, firm managers should pay more attention to the strategic positioning that IT provides for firms rather than only enhancing the operational effectiveness.

Originality/value

This study proposes a complete set of constructs, which includes firm performance, future firm performance, and firm value, to measure the different effects of information technology capabilities on firms and to discuss the corresponding managerial implications. Therefore, these three constructs can be further clarified and considered simultaneously. This has not been attempted by previous studies.
Event‐brand transfer in an entertainment service: experiential marketing
Authors: Vila‐López Natalia , Rodríguez‐Molina MaCarmen
Published: May 2013

Purpose

One of the channels a brand can use to create experiences is events. The brand promoting the event and its sponsors can obtain various benefits in the form of brand image, personality and notoriety. The main aim of this research is to evaluate the effects that experiencing an event has on experience with the promoting brand.

Design/methodology/approach

The study analysed the musical event MTV Winter Festival 2010, considering the opinion of 127 attendees to discover the impact of experiencing the MTV entertainment television channel event in three areas: improved brand experience, improved brand personality and increased brand reputation. EQS was used to test the proposed model.

Findings

Regarding event experience antecedents, “immersion” has been identified as the most important one and brand experience as an important effect. Also, brand experience has been found to have a positive impact on exciting brand personality and exciting brand personality in turn on brand reputation.

Originality/value

Although two of the hypotheses on the antecedents of emotional event experience (“surprise” and “participation”) were not confirmed, it can be said that progress has been made on the benefits of marketing experiences since this is the first empirical investigation to deal with the connection of event‐brand experiences in the area of the arts.
Key factors of teenagers' mobile advertising acceptance
Authors: Martí Parreño José , Sanz‐Blas Silvia , Ruiz‐Mafé Carla , Aldás‐Manzano Joaquin
Published: May 2013

Purpose

The purpose of this paper is to analyse key drivers of teenagers' attitude toward mobile advertising and its effects on teenagers' mobile advertising acceptance.

Design/methodology/approach

A proposed model of affective (irritation and entertainment) and cognitive (perceived usefulness) antecedents of attitude toward mobile advertising and its effects on mobile advertising acceptance is analysed. The sample consisted of 355 Spanish teenagers. The model was tested using structural equation modelling.

Findings

Findings show that entertainment, irritation and usefulness are key drivers of teenagers' attitude toward mobile advertising. Moreover, perceived usefulness reduces irritation. The authors' model also suggests that improving teenagers' attitude toward mobile advertisements is a key factor for teenagers' mobile advertising acceptance.

Practical implications

This research offers practical implications for marketing managers interested in targeting mobile advertising campaigns to teenagers. Marketers should take care of the number and frequency of messages being sent in order to avoid teenagers being irritated by their advertising attempts. Marketers can improve attitude through message personalization, content relevance and enriching the sales messages with entertainment features.

Originality/value

While consumer‐driven factors such as perceived control or trust have deserved a lot of attention, little research has focused on the role of emotions on attitude and behaviour towards mobile advertising. This paper combines the influence of cognitive and affective message‐driven factors on teenagers' attitude and behaviour towards mobile advertising.
The determinants of satisfaction with e‐banking
Authors: Liébana‐Cabanillas Francisco , Muñoz‐Leiva Francisco , Rejón‐Guardia Francisco
Published: May 2013

Purpose

The aim of this paper is to contribute to the field of satisfaction research from the perspective of electronic banking users; a topic of great interest to the business strategies of financial institutions. In this context, the authors analyse the main determinants of user experience with a specific institution's products.

Design/methodology/approach

A comprehensive review of the scientific literature has justified the development of a behavioural model that explains satisfaction using a set of constructs or endogenous variables. Data was collected from a self‐administered web survey in the authenticated section of the electronic banking service of a prestigious financial institution.

Findings

The analysis tests the relationship between the proposed variables (accessibility, trust, ease of use and usefulness) and satisfaction with electronic banking.

Research limitations/implications

The study was limited to the data of a single financial institution. Caution should therefore be exercised in generalising the results. The research results provide a number of valuable conclusions for financial institutions.

Originality/value

This paper is a pioneer study of satisfaction with electronic banking, especially of the relationships between satisfaction and its main determinants.
Aerodynamic shape optimization using the adjoint Euler equations
Authors: Straathof Michiel H. , Carpentieri Giampietro , van Tooren Michel J.L.
Published: May 2013

Purpose

An aerodynamic shape optimization algorithm is presented, which includes all aspects of the design process: parameterization, flow computation and optimization. The purpose of this paper is to show that the Class‐Shape‐Refinement‐Transformation method in combination with an Euler/adjoint solver provides an efficient and intuitive way of optimizing aircraft shapes.

Design/methodology/approach

The Class‐Shape‐Transformation method was used to parameterize the aircraft shape and the flow was computed using an in‐house Euler code. An adjoint solver implemented into the Euler code was used to compute the required gradients and a trust‐region reflective algorithm was employed to perform the actual optimization.

Findings

The results of two aerodynamic shape optimization test cases are presented. Both cases used a blended‐wing‐body reference geometry as their initial input. It was shown that using a two‐step approach, a considerable improvement of the lift‐to‐drag ratio in the order of 20‐30 per cent could be achieved. The work presented in this paper proves that the CSRT method is a very intuitive and effective way of parameterizating aircraft shapes. It was also shown that using an adjoint algorithm provides the computational efficiency necessary to perform true three‐dimensional shape optimization.

Originality/value

The novelty of the algorithm lies in the use of the Class‐Shape‐Refinement‐Transformation method for parameterization and its coupling to the Euler and adjoint codes.
Performance modeling and optimization for the stock preparation unit of a paper plant using genetic algorithm
Authors: Khanduja Rajiv , Tewari P.C.
Published: May 2013

Purpose

This paper aims to deal with the performance modeling and optimization for the stock preparation unit of a paper plant using genetic algorithm. It provides the optimum unit availability level for different combinations of failure and repair rates of the subsystems of the stock preparation unit of the paper plant concerned.

Design/methodology/approach

Efforts have been made to develop the performance model based on a real situation for the stock preparation unit. The performance in terms of availability has been evaluated on the basis of Markov birth‐death process. After that, the performance optimization using genetic algorithm is performed, which gives the optimum unit availability levels for different combinations of failure and repair rates of the subsystems of stock preparation unit for enhancing the overall performance of the paper plant.

Findings

The effect of genetic algorithm parameters such as number of generations, population size and crossover probability on the unit performance, i.e. availability, has been analyzed and discussed with the concerned paper plant management. It is found that these results are highly beneficial to the maintenance engineers for the purpose of the effective maintenance planning to enhance the overall performance (availability) of stock preparation unit of the paper plant.

Originality/value

Most other researchers have confined their work to the development and analysis of theoretical models which has little practical significance. To fulfill this deficiency, efforts have been made in the present work to develop a model based on real situation for stock preparation unit.
Excellence models in the non‐profit context: strategies for continuous improvement
Authors: Al‐Tabbaa Omar , Gadd Kenneth , Ankrah Samuel
Published: May 2013

Purpose

This paper provides insights into the applicability of excellence models (in particular the European Foundation for Quality Management (EFQM) Excellence Model), for use in the nonprofit context as a strategy for performance improvement aiming to enhance sustainability.

Design/methodology/approach

The study is based on an exploratory, qualitative in‐depth case study approach, which includes three UK‐based nonprofit organizations (NPOs) as research case studies.

Findings

In general, we found the quality models to be relevant to the NPO context, and potentially effective and useful as a performance improvement strategy for NPOs. However, we also propose some modifications to the EFQM model to address the specific characteristics of this sector. Additionally, we compare two of the most widely used quality models (EFQM and MBNQA), and suggest that although both are relevant for NPOs, the EFQM model has some superior advantages.

Originality/value

This paper contributes to the debate about the sustainability of organizations and the underpinning mechanisms behind their efficiency. Many researchers and practitioners are continually debating how an organization can optimize its available resources, as this is considered to be one of the primary foundations for organization sustainability. The added contribution of this paper advances this debate a step further by providing insights into how concepts and tools which have been initially designed for the for‐profit sector can be deployed by nonprofit organizations (NPOs). In addition, the paper provides further views about the approaches NPOs might use in response to the current political and financial challenges.
Antecedents and consequences of audit expectation gap
Authors: Taebi Noghondari Amirhossein , Foong Soon‐Yau
Published: May 2013

Purpose

This study aims to investigate the effects of individual knowledge/experience on the audit expectation gap of loan officers in Malaysia and the subsequent effect of the audit expectation gap on their loan decision quality. In addition, the mediation role of the audit expectation gap is examined.

Design/methodology/approach

Copies of a structured questionnaire were randomly distributed to three hundred and twenty loan officers of the top four commercial banks in Malaysia. A total of 212 completed questionnaires were analysed using structural equation modelling.

Findings

The findings indicate that the knowledge/experience factors could significantly mitigate the audit expectation gap. More importantly, the audit expectation gap is found to adversely affect the loan decision quality. The mediating role of the audit expectation gap is also supported.

Research limitations/implications

The findings of this study may not be generalizable to other economic, cultural and political settings.

Practical implications

Banks may narrow their loan officers' audit expectation gap and hence, their non‐performing loans through selective recruitment or appropriate knowledge/skill enhancement in‐house training programmes.

Originality/value

This study provides the needed empirical evidence of the adverse effect of audit expectation gap on the loan decision quality of bank officers in Malaysia. Unlike the 2009 findings of Noghondari and Foong, which was based on an Islamic banking context in Iran, this study, which was based on the conventional banking context, found that accounting‐related and job‐related work experience of bank officers had significantly mitigated the audit expectation gap. The findings have important implications on the recruitment and training of loan officers by banks.
The effects of recurring and non‐recurring non‐audit services on auditor independence
Authors: Alexander Deborah , Hay David
Published: May 2013

Purpose

This study seeks to examine whether there are differences between companies that purchase either recurring or non‐recurring audit services and those that do not, and whether auditors discount their audit fees for either type of non‐audit service.

Design/methodology/approach

The study examines associations between audit and non‐audit fees in New Zealand, for the period 1995 to 2001. The advantage of this setting is that data on non‐audit services was disclosed in this period and that the period pre‐dates more recent controversies over whether non‐audit services are permissible.

Findings

Companies that purchase any type of non‐audit services from their auditors are larger and more complex than companies that purchase auditing only. Companies that obtain tax services from their auditors usually do so on a recurring basis. In contrast, consulting services do not tend to occur every year. Auditors do not discount their fees for either recurring or non‐recurring non‐audit services.

Research limitations/implications

While useful data is available about the type of non‐audit services provided, there are limitations to the extent to which this information provides a precise measure of whether the services were recurring or not.

Originality/value

The research contributes to understanding the issues regarding auditors providing non‐audit services by providing evidence that neither recurring nor non‐recurring services are associated with a reduction in audit fees. This finding is relevant when considering whether regulation of non‐audit services should permit certain types of services, or should prohibit all non‐audit services.
Collaborative writing at Bobcatsss. Two heads are better than one?
Authors: Sveum Tor
Published: May 2013

Purpose

The purpose of this paper is to discuss learning experiences, mutual benefits and possible drawbacks from collaborative writing and presentation of scientific papers at Bobcatsss international library conferences.

Design/methodology/approach

A web‐based questionnaire was sent to participants who co‐authored and presented papers at the Bobcatsss 2012 conference. The results are measured against the viewpoints and experiences of five Norwegian students, who have collaborated with the author of this paper, at four Bobcatsss conferences, in 2006, 2009, 2010 and 2012.

Findings

Responses from the survey and the student interviews indicate that collaborative writing is a superior strategy for learning LIS subjects. None of the interviewees and few of the respondents had attended a writing course to improve their writing skills. Many had not read literature of the type: “How to write a scientific paper”.

Practical implications

The study may be useful for future LIS students who arrange Bobcatsss conferences and for those who plan to write and present a scientific paper. Contributors could benefit from a study that highlights the theoretical, didactic and practical problems in the field of collaborative writing.

Originality/value

While the data are exclusively from Bobcatsss, the findings may be more widely relevant. There are few studies on Bobcatsss, except for the annual reports. This paper explores the educational rewards, the complexity and difficulties of collaborative writing.
A review of the open access concept in the UAE
Authors: Mavodza Judith
Published: May 2013

Purpose

This paper seeks to highlight the recent open access (OA) initiatives in the United Arab Emirates (UAE).

Design/methodology/approach

The paper finds that the UAE open access initiatives may be the beginning of advances towards encouraging contributing to OA peer‐reviewed article publication for enabling knowledge creation. The OA initiative appears to be a harbinger of things to come particularly at UAE institutions of higher learning where most of the academic research happens. For librarians, the time has come to be involved with the creation of institutional repositories as their roles evolve.

Findings

The research is based on literature rather than a field study. This means an actual survey may be more informative in the future.

Research limitations/implications

It is important for librarians and the academic community to understand what OA means in order to both contribute and benefit from it.

Practical implications

OA as a concept implies giving the responsibility to librarians to give more advice to patrons about effective use of OA resources.

Originality/value

This paper reinforces many of the concepts being discussed regarding OA initiatives both in the UAE and globally.
Affective and cognitive antecedents of customer loyalty towards e-mail service providers
Authors: Kumar Ranganathan Sampath , Madupu Vivek , Sen Sandipan , R. Brooks John
Published: May 2013

Purpose

– The purpose of this study is to identity cognitive and affective determinants of customer loyalty towards e-mail services, including interrelationships, and to understand the process by which the cognitive and affective antecedents influence customer loyalty.

Design/methodology/approach

– An online survey was conducted to gather data from Gmail users. Data were analyzed using structural equation modeling.

Findings

– Results indicate electronic service quality and e-trust (cognitive) impact customer loyalty through affective variables like emotions, satisfaction, e-trust (affective) and affective commitment. Results also indicate that e-mail service providers who intend to build long term relationships with their customers will benefit by investing in emotional factors along with cognitive factors.

Research limitations/implications

– A predominantly male audience responded to the research query based on one e-mail service setting. Based on the responses, it was determined that e-mail service providers can benefit by building emotional bonds with customers. Enhancing consumption emotions leads to development of emotional bonds and customer loyalty.

Originality/value

– Much of the extant literature has examined the role played by cognitive antecedent variables in determining e-loyalty. Studies that researched the role of affective variables are scant. This paper is unique in that it examines both cognitive and affective variables in determining e-loyalty. This study differs from other studies in that it uses antecedents such as emotions, affective commitment, and e-trust (affective) to determine customer loyalty toward e-mail services. Interrelationships among the antecedents were also explored.
Embodied transformative metaphors and narratives in organisational life‐worlds of change
Authors: Küpers Wendelin M.
Published: May 2013

Purpose

The purpose of this paper is to describe how a phenomenological approach can help to understand embodied dimensions and compare different and shared qualities, functions and potential, as well as ambivalences and limitations of metaphors and stories in organisations.

Design/methodology/approach

Based on a phenomenological understanding and use of multiple discourses, the specific expressive and communicative nature, linkages to meaning, mediation and integration, as well as transformational, innovating and generating potentials of metaphors respectively, narratives are analysed conceptually and discussed. Accordingly similarities and differences, overlapping and conflicting patterns, thus correspondences and rapprochements of both metaphors and narratives are shown and illustrated.

Findings

The critical comparison of various, especially transformative functions, ambivalences and ambiguous uses of metaphorical and narrative sides and practices reveals their inherently dynamic inter‐relational nexus. The analysis shows how metaphors and stories/narratives can serve each other, as well as how they work together and contribute for transformation in organizations. In turn, this also offers new potential for understanding the practical opportunities and obstacles to the management of change.

Originality/value

The originality of this paper lies in that besides using multiple discourse, it follows an advanced Merleau‐Pontyian phenomenological approach and thus considers embodied dimensions of metaphors and stories/narratives and its implication for organizations critically. Working out the intriguing relationship between metaphor and narrative offers significant new insight and avenues for the research of organizational inertia and change.
A study on weak form of market efficiency during the period of global financial crisis in the form of random walk on Indian capital market
Authors: Jain Priyanka , Vyas Vishal , Roy Ankur
Published: May 2013

Purpose

This paper aims to study the weak form of efficiency of Indian capital market during the period of global financial crisis in the form of random walk.

Design/methodology/approach

The study considered daily closing prices of S&P CNX Nifty, BSE, CNX100, S&P CNX 500 from April 1, 2005 to March 31, 2010. The data source is the equity market segment of NSE and BSE. Both parametric and nonparametric tests (“ex‐posts” in nature) are applied for the purpose of testing weak‐form efficiency. The parametric tests include Augmented Dickey‐Fuller (ADF) unit root tests and nonparametric tests include Phillips‐Perron (PP) unit root tests and Run test. ADF tests use a parametric autoregressive structure to capture serial correlation and PP tests use non‐parametric corrections based on estimates of the long‐run variance of ΔYt.

Findings

The results suggested that the Indian stock market was efficient in its weak form during the period of recession. It means that investors should not be able to consistently earn abnormal gains by analysing the historical prices. Hence one should not be able to make a profit from using something that everybody else knows.

Practical implications

The study reports that all the stocks in these selected indices are fundamentally strong and their prices are not influenced largely by historical prices and other relevant factors which came from industry and any other information that is publically available. Thus it can be concluded that the Indian stock market was informationally efficient and no investor can usurp any privileged information to make abnormal profits.

Originality/value

Where past studies have examined the weak‐form of efficiency of various markets and the effect of globalisation and global financial crisis on the various sectors of developing and emerging economies, this paper attempts to study the weak form of efficiency of the Indian capital market in the period of recession in the form of random walk.