bluuebunny/crossref_metadata_2025 huggingface dataset:
To what extent is ‘intent’ relevant to Australia’s market manipulation regime? How does this approach differ from other jurisdictions and should it be reconsidered?
Authors: Goldsmith Brian
Published: July 2024

This paper discusses the relevance of ‘intent’ in Australia’s market manipulation regime and contrasts this position with the laws in Hong Kong and Singapore. The scope of the analysis is particularly focused on no change in beneficial ownership trades (‘wash trades’), but does briefly cover broader areas of market manipulation.In Australia, significant changes were made to the market manipulation regime which had the affect of lessening the relevance of intent and removing previously available defences, eg no intent to mislead the market. In the recent case ASIC v Soust (2010) 28 ACLC it was, however, determined that the intent of a transaction is still required to be considered with respect to market manipulation. This paper also highlights that financial market participants may potentially be exposed to reputation damage even when executing genuine transactions.A key conclusion of the paper is that Australian legislatures should either reinstate the previously available defences or consider removing the deeming section with respect to wash trades.
Driving a strong risk culture and managing conduct risk
Authors: Williams Cara
Published: July 2024

It has been over seven years since the Financial Conduct Authority (FCA) first introduced their 5 Conduct Questions Programme as part of their strategy for supervising banks. Other regulatory bodies have subsequently voiced their expectations regarding conduct risk. While there certainly appears to be much higher awareness of conduct risk within the industry in recent years, the true understanding of and skills to identify this risk type have room to grow. The ability to adequately factor for conduct risk throughout the risk management life cycle is more crucial than ever, given the game-changing years just experienced. This paper explores ways in which banks can foster consistency and awareness to promote a risk-aware culture and mitigate conduct risk.
Pandemic response: Developing a mission-critical inventory and cross-training programme
Authors: Rosenbluth James M.
Published: July 2024

This paper examines how companies’ pandemic response planning has evolved from the 2002 SARS epidemic through to the H1N1 pandemic that emerged in 2009. While many companies had undertaken general pandemic planning prior to the emergence of H1N1, most were compelled to take their planning to a much more detailed level as the likelihood of widespread absenteeism became apparent. The paper outlines the steps necessary for completing a mission-critical inventory, identifying interdependencies between business functions and developing an effective cross-training programme that minimises the likelihood of business disruption due to the absence of key personnel.
Corporate partners and charities: A Movember perspective on strategic brand alignment, fostering mutually beneficial goals, and outcomes in non-profit sponsorship
Authors: Jordan Erica Graham
Published: July 2024

How can corporate partners be effectively secured for non-profits that collectively also look to achieve the same goals and outcomes? This paper guides readers to wards an answer for their organisations and achieve their desired outcomes, from which they can work backwards to determine clear goals and desired brands to achieve these goals. Through specific examples of what worked for the Movember Foundation, this paper aims to provide context and help point readers towards strategies and tactics to help them achieve for their own non-profits or brands.
Implementing an enterprise-level backup, imaging, recovery and tape encryption infrastructure solution
Authors: Kaishar Michael
Published: July 2024

This paper will provide a high-level overview and discussion of Addison's old backup and recovery environment and the steps taken to implement a secure, robust, scalable and efficient enterprise-level solution with acceptable recovery time and point objectives as well as compliance with the National Credit Union Administration (NCUA) and Appendix B to Part 748 of the Gramm-Leach-Bliley Act 1999 (GLBA). The paper will discuss the advantages and disadvantages of each solution presented to Addison, and will explain why one solution was chosen over the two alternatives. Furthermore, this paper briefly discusses disaster recovery at Sungard, Addison's disaster recovery hot-site. In addition, helpful tips and lessons learned are pointed out.
From digital asset management to audience: Bringing content intelligence into the realm of business impact
Authors: Minkarah Randa
Published: July 2024

This paper looks at content intelligence (the automation of fine-grained video analysis to understand its effects on viewer behaviours) and the ways in which it can be used to derive additional value from video that has been stored through digital asset management. The paper lays out the reasons for misplaced scepticism surrounding content intelligence, breaks down its processes and outlines the ways in which it is the logical step beyond the storage and cataloguing of content. It homes in especially on the media industry and its wealth of video content that can be enriched with this type of analysis.
Transaction Monitoring Netherlands: Fighting financial crime through data collaboration and advanced analytics
Authors: Siegers Norbert
Published: July 2024

This paper discusses the experience of Transactie Monitoring Nederland (TMNL) — a collaboration between ABN AMRO, ING, Rabobank, Triodos Bank and De Volksbank, established in July 2020 to enhance financial security and compliance within the Dutch financial sector. The paper explores TMNL’s impact, the key lessons learned from its implementation and operation, best practices and its potential future role in safeguarding the integrity of the financial sector. As the paper explains, there is a growing consensus that more can be done to strengthen the framework for fighting financial crime through public–private partnerships and increased data/information sharing. To this end, TMNL works to identify potentially unusual transaction patterns that are not visible to individual banks in isolation, underscoring the significance of collaboration and information sharing among financial institutions (and with other key players in the prevention ecosystem), and developing a united front against financial crime. The paper calls for the integration of artificial intelligence and machine learning in identifying complex patterns and anomalies in transaction data and emphasises the need for this to happen in a secure, sustained and viable fashion. It also underscores the ongoing need for regulatory adaptability, arguing that as financial crimes evolve, regulatory frameworks must be dynamic to address emerging challenges effectively. In conclusion, the paper provides valuable insights into the successful implementation of collaborative compliance efforts and the continuous adaptations required to combat financial crime.
Modernising intra-day liquidity optimisation for commercial banks
Authors: Feuillette Jeremie , Towning Will , Soramäki Kimmo
Published: July 2024

Commercial banks are facing a period of exceptionally difficult funding conditions amidst a challenging economic environment. To address this, banks need to optimise their liquidity flows and usage. But existing liquidity optimisation and management methods fall short of materially reducing liquidity costs and can generate large operational risks. This paper describes how advanced analytics and algorithms can be used to optimise liquidity flows and usage in a real-time environment through payment resequencing. This approach can enable banks to significantly and consistently reduce liquidity usage and costs, potentially turning more effective treasuries into profit centres. This paper also describes the fundamental requirements for embarking on a modern liquidity optimisation project and also presents some recommendations for best practices in operational and technological infrastructure.
Achieving a better balance: Building the ‘translational’ business school and university
Authors: Werther Guntram F. A.
Published: July 2024

This paper assesses an aspect of the parallel universe of business schools’ research and its judged marginal relevance to business practice by looking at the almost total separation of the governance at some leading academic journals from business practitioners. A secondary comment is made about the separation of academic conferences and business practice conferences. This is contrasted to the many ways in which business schools interface with business. The notion of building translational research foci into academic, especially tenure, decision-making is advanced as a way to improve B-school research focus.
Making multicultural millennials healthy: The influence of health ‘edutainment’ and other drivers on health-oriented diet change
Authors: Lindsey-Warren Tyrha M. , Dadzie Charlene A.
Published: July 2024

Is society doing enough to improve health outcomes for non-white millennials? Are marketing and advertising campaigns effective, especially when it comes to reaching millennials? Within the USA, explicit consideration is now being given to the role of the media in influencing millennials’ perceptions of healthy living. Drawing on theories of expanded cognitive elaboration and storytelling, this research proposes a communication strategy for marketing, advertising and digital scholars and practitioners who want to address health issues for multicultural millennials. Incorporating qualitative and experimental design methods, this study finds that by bolstering self-identity and employing health ‘edutainment’, it is possible to have a positive impact on the health intentions and behaviours of the millennial generation
What separates place branding from destination branding and place marketing despite their common points?
Authors: Berrada Mohamed
Published: July 2024

This paper addresses two confusing concepts in place branding literature: destination branding and place marketing, which have so far been confused with place branding by some authors and researchers as well as by practitioners, professionals and local officials. These terms, which are closely linked to the promotion of places, their identity, image and reputation, are often considered synonymous and used interchangeably. The paper aims, primarily, to clarify this confusion in order to understand and clearly distinguish each concept and then to determine their similarities and note their differences.
CSDs and cross-border linkages: How is the landscape evolving?
Authors: Rai Gagan
Published: July 2024

The structure and content of this paper is designed in such a way that it provides an opportunity to describe the clearing and settlements of different Central Securities Depositories (CSD) under the cross-border linkages, risks associated with them and how the rules and regulations revolves around them. The importance of an efficient securities clearing and settlement system lies on the safer transfer of ownership of assets against payment. Such a system must be developed in such a way as to minimise the risks involved in securities transactions and still offer lower costs so that it does not hinder the intention to acquire or dispose of securities.Financial integration in the Asian market is still far from being achieved. The arrangements between the participants in trading, clearing and settlement systems within any country have been organised on the basis of direct or indirect access to the local CSD and by money accounts held in the local banking system. Gaining access in this local market by a foreign investor involves costs in establishing a relationship with a local agent, which financial institutions are ready to pass over to the investor. The costs of a cross-border securities clearing and settlement outside a country are much higher than if cleared and settled domestically.In order to promote the integration of financial markets in Asia, this fragmented access structure must be integrated and consolidated so that investors enjoy opportunities throughout Asia without being threatened by higher settlement fees, risks or increased need for collateral. Thus, a smoothly functioning integrated infrastructure for clearing and settlement within the Asian market is a precondition for the development of the single financial market. The immediate benefits of financial integration in the Asian market are inclusive economic growth. Benefits from the investors’ perspective are higher risk-adjusted returns on savings, better opportunity to diversify a portfolio, higher liquidity and competition in the markets. Additionally, corporations would also be favoured with better access to financing capital and competition would force financial intermediates to offer a wider range of financial products at lower prices.
Higher education: Using academic innovation and student engagement to differentiate your brand in challenging times
Authors: Lambert Sheri , Lavin Amy
Published: July 2024

COVID-19 has changed the game in higher education. Universities and colleges across the globe are faced with staying true to their brand and delivering their coursework in a time when physical presence on campus is severely limited — if possible at all. There are ways to differentiate an Institution’s strategy and engage students so that they get a full college experience — even if they cannot set a physical foot in the classroom. Through this paper, educators and administrators will be introduced to three key strategies that can be employed to keep students engaged in content and perhaps even provide a more inclusive environment than the physical classroom. Threaded throughout the paper are theories on how to incorporate innovative strategies and communication channels to enhance brand messaging and build community in a largely virtual world.
Improving airport perimeter security at Prague Airport
Authors: Jonáš Stanislav
Published: July 2024

The author explains the process taken by the Prague Airport management to improve their airport perimeter security by way of employing perimeter intrusion detection systems based on high-tech perimeter surveillance radar (PSR) complemented by mid-range thermal cameras and near-fence sensors. He highlights different stages of the project as a possible lead to other airports.
How to turn uncertainty into a corporate real estate opportunity
Authors: Holstead Carrie S. , Rice John S.
Published: July 2024

This paper reveals how companies can use their corporate real estate (CRE) to emerge as a winner post-pandemic. Readers will learn how to leverage the lessons learned during the largest work-fromhome experiment ever conducted; how to win the talent war as it intensifies; and how to capitalise on an extraordinary opportunity to compete, along with which companies are ideally poised to do so. Additionally, readers will be exposed to some of the trends emerging in lease negotiations for CRE leases, including lease terms, force majeure clauses, termination options, renewal options, standardisation of acceptable lease terms, reliable lease data, and how key performance indicators are being utilised.
Incorporating external factors into country risk analysis
Authors: Toksoz Mina
Published: July 2024

Today, any sign of unexpected change in monetary policy by a central bank in a major financial centre triggers massive volatility in capital flows. Since 2013, this has been mostly in and out of emerging markets. For portfolio investors, global conditions have become a key — and at times overriding — factor in investment decisions. This paper will show how, over time, country risk analysis has slowly integrated global risk factors external to the country. It will argue that despite the evident major impact of capital flows and policy spill-overs on national economies and shrinking room for national control over domestic economic policy due to global integration, external factors are still not being given the weight that they deserve.
Intelligent automation: A new frontier in capital markets operations
Authors: Ray Arin
Published: July 2024

This paper discusses the growing need for, and adoption of, intelligent automation enabled solutions in capital markets operations. The paper begins by discussing the drivers of change that are making it imperative for capital markets firms improve their operational efficiencies. It then highlights how new technology such as robotic process automation, artificial intelligence (AI), machine learning (ML) – loosely grouped together and referred to as intelligent automation – can help improve automation and straight through processing. Based on real life use cases, the paper presents capital markets functions that are fit for application of intelligent automation solutions and discuss the benefits they can offer. The paper analyses how the landscape of intelligent automation solution providers are evolving and describe the different sourcing and engagement models available to capital markets firms. The paper concludes by discussing the challenges and considerations firms should be mindful of while exploring intelligent automation and the approach they should take for operationalising them.
Anomaly-based threat detection: Behavioural fingerprinting versus self-learning AI
Authors: Cornelius Jeff , Fellows Simon , Cox Oakley , Lister Sam
Published: July 2024

When a malicious actor has access to a digital estate, they control compromised devices and user accounts to achieve their objectives. Given that an attacker’s objectives are often at odds with devices’ normal patterns of life, identifying deviations from these patterns can be used to detect an ongoing attack. This paper outlines and compares two approaches to anomaly-based threat detection: behavioural fingerprinting and self-learning artificial intelligence (AI). It argues that the self-learning approach is significantly superior in several important ways due to the fact it provides a more complex and accurate understanding of what is normal. The paper explains the motivation behind anomaly-based threat hunting, describes the fingerprinting approach and the self-learning approach to anomaly detection, and details real-world examples that demonstrate the advantages of the self-learning approach.
From strategy to execution: New forms of collaboration — integrating business partners into sales and operations planning processes
Authors: Neise Rolf
Published: July 2024

The modern strategic management framework is outdated. A refreshed perspective is required to cope with current economic challenges in an ever-changing world. Collaboration based on mutual trust instead of competitive rivalry is essential. Unfortunately, internal barriers, a lack of trust and companies’ resistance to change are often hindering the industry in unlocking hidden values. Hence, new farsighted approaches must be developed to create significant benefits for all parties.
The rise of media analytics
Authors: Wickwire Peter
Published: July 2024

To maximise programmatic advertising sales and pricing, media enterprises must establish a media business model capable of storing and surfacing accurate, actionable data. Without deep industry knowledge and in-depth analysis of detailed source system data, however, it is impossible to implement the accurate, timely and useful media analytics essential to understanding the value of inventory – the time and audiences that media companies sell – and the potential of new revenue generation opportunities. While many companies promise to tell media enterprises just how much their inventory is worth, rarely do they dive into the enterprise’s transactional systems, pull intrinsic granular data, normalise said data, and apply the critical analytical tools required to discover what is really happening at any given time. To get a true picture of inventory’s opportunistic value, the media enterprise must create a dynamic connection between its media analytics model and transactional systems, and then continually refine forecasts based on best practice data engineering and data management, both informed by in-depth industry experience. This paper describes the value of a central data repository, accurately modelled and based on deep media principles; it discusses the relative merits of various deployment strategies; and outlines the benefits delivered by media analytics.
Making ‘getting what you pay for’ a reality in CRE outsourcing deals
Authors: Vitasek Kate , Flynn Michele
Published: July 2024

Perhaps no other topic creates as much apprehension between a buyer and a supplier as trying to negotiate a fair price for corporate real estate (CRE) services. The conventional procurement process puts buyers and sellers on opposite sides of the table until the parties ‘get to yes’. While a buying company and service provider often ‘get to yes’ and establish a business agreement, they will frequently face renegotiations. Buyers especially become frustrated — often blaming suppliers for not honouring their original price. Rather than being frustrated, buyers should look in the mirror and say: ‘Did I get what I paid for? And if not — why?’ The primary reason is that the process for establishing pricing between buyers and suppliers has historically been broken. How so? At the heart of the misalignment is that conventional sourcing business models usually result in the buyer company and their supplier establishing a ‘price’ that reflects the circumstances at a point when the business agreement is established. A ‘price’ is not responsive to changes in the scope of work, in the market, or in corporate strategy. In addition, many companies do not take the time to use more advanced sourcing business models and pricing mechanisms designed to keep a buyer and supplier relationship in equilibrium as ‘business happens’. In the October 2018 issue of the Corporate Real Estate Journal (CREJ) (Vol. 8, No. 2) we shared the fundamental tools practitioners can use for pricing a CRE deal. This paper goes a step further and provides a deep-dive into pricing and suggests the most appropriate way to establish fair pricing for each type of sourcing business model. We conclude with a call to action for practitioners to evaluate existing pricing models to ensure appropriateness for the business.
The directive on security of networks and information systems (NISD): One more critical step towards a ‘connected digital single market’ for the EU
Authors: Dubiniecki Abigail
Published: July 2024

The Directive on the Security of Networks and Information Systems (NISD) is the first EU-wide cybersecurity instrument. It aims to establish a common minimum high level of NIS security across the EU among operators of essential services (OES) within specific sectors — such as electricity, transport, water, energy, health, financial services and telecommunications — as well as digital service providers (DSPs), in order to secure the digital infrastructure that is vital to society and the economy through coordinated intelligence-sharing, capacity-building and cooperation across the EU, and consistent incident detection, reporting and response obligations, and operational risk management approaches. NISD entered into force in August 2016, only months after the General Data Protection Regulation (GDPR). Member states have until 9th May, 2018 to transpose it into their domestic law, and until 9th November, 2018 to identify the OES and DSPs who will be subject to it. Because it is a Directive, there will be variation across the EU. Significantly, an entity may find it is an OES in one member state, but not in another. This variation may raise compliance challenges. NISD is part of the broader EU legislative framework for data protection and cybersecurity that includes the GDPR (which protects personal data), the proposed ePrivacy Regulation (ePr) (which protects the privacy of electronic communications) and the proposed Cybersecurity Act (which will protect the security of information and communications technologies (ICT)). NISD aims to protect the foundational layer — the infrastructure — on which the Digital Single Market depends. Like the GDPR, and the proposed ePr, it is risk-based and outcomes-focused, and has a potentially extraterritorial effect. It comes into effect around the same time as the GDPR, yet has not received the same attention as the GDPR. Some entities working towards GDPR compliance, such as telecommunications companies and DSPs, may also be subject to NISD obligations. GDPR and NISD may converge in certain areas, but they are qualitatively different and therefore diverge in others. Entities seeking to comply with both NISD and GDPR should take care to ensure the approaches to both are aligned and streamlined where possible, and would do well to proactively engage with regulators to ensure they are on the right track.
Communicating and managing change during extreme weather events: Promising practices for responding to urgent and emergent climate threats
Authors: Tinker Tim L.
Published: July 2024

Large-scale weather events in the USA such as hurricanes Sandy, Isaac and Katrina challenge traditional approaches to change communication and management (CCM) before during and after crises. A major challenge (as well as opportunity) is addressing change from the ‘whole-community’ perspective affecting a spectrum of people, policies, processes, behaviours and outcomes. When CCM is used effectively, one of its fundamental advantages is creating a sense of urgency. This paper looks at optimising communication during extreme weather events, engaging stakeholders, harnessing the power of social media and change, and correlating organisational and individual behaviours and actions. The strategic blend of change management and crisis communication strategies and tactics in CCM is a central feature in the response to the full range of extreme weather scenarios.
Perceptions of a brand sponsoring a sport competitor
Authors: Jones Scott A. , Hopkins Christopher D. , Pickett Gregory
Published: July 2024

Brands sponsoring a sport competitor reach an audience of fans with varying connections to the competitor. While sponsoring brands benefit the greatest among the fans of the competitor they are also believed to benefit the larger body of fans who follow the sport. Yet such partnerships may also expose a brand to consumers with a strong negative connection to the sponsored property. Findings of an empirical study suggest identification with the competitor is a better predictor of sponsor evaluations than identification with the sport, such that avid fans of the competitor have stronger affective and cognitive perceptions of the sponsor than fans of the sport at large. Among fans with a stigmatised connection with the competitor, evaluations of a sponsor are damaged.
Revealing shopper truths in travel retail
Authors: Stasiulevicuis Garry
Published: July 2024

Stores in the travel retail environment have long-held beliefs about shopper behaviour. A new source of consumer research has revealed informative new insights to challenge some of the industry's biggest myths about shoppers, exposing a new generation of shopper understanding in the channel. The approach investigates what the shopper does both before and after the interaction at the fixture, tracking their store journey. Combining this information with shopper interviews that take place in real time and within the store environment lays the foundation in beginning to understand the motivations and reasons behind the observed shopper behaviour, uncovering the triggers to purchase that exist within the store and category. In turn this delivers powerful insight and knowledge into shopper and non-shopper behaviour. Drawing on this insight, both brands and retail operators can benefit from a greater understanding of their shoppers.
The smartphone, not the tablet, now rules the mobile banking experience
Authors: Prom Tep Sandrine , Arcand Manon , Diotte Sara-Kim
Published: July 2024

Even though 56 per cent of Canadian Internet users conduct banking transactions on mobile devices, most studies still focus on factors governing its adoption rather than its use. To better understand what mobile banking means, the tablet versus smartphone experience is compared using a sample of 375 Canadian mobile banking respondents. Survey results show that the mobile experience, though socially friendly, is frustrating when conducted on a smartphone. This paper describes how, despite specific characteristics and benefits associated with each device, there is no difference in the effect on the cognitive, sensory/positive emotional and behavioural dimensions of the mobile experience mostly because of the increasing mobile device format evolution.
The influence of cost and revenue structures in low-cost terminal design: Case study of Kuala Lumpur International Airport
Authors: Sabar Rohafiz , Fewings Rodney
Published: July 2024

When selecting facilities to include in terminal design, airport management must consider airport charges, capital investment, operational costs and airport commercial revenues. This paper discusses the importance of airport cost and revenue structures and their influence on the decision-making process for the provision of terminal facilities during the low-cost terminal design process at Kuala Lumpur International Airport. The data analysis and conclusions are based on questionnaire surveys of airport managers employed at Kuala Lumpur, and discuss key issues, such as the scope for reducing airport charges, options for reducing capital investment, reduction of operational costs, and options for increasing commercial revenues.
Corporate blogging and virtual communities
Authors: Jobling Bradley
Published: July 2024

A well-defined blogging strategy that includes purpose, mission and goals should be the cornerstone of any social media programme or digital marketing initiative. Understanding and locating blogging communities and the influencers in them is important to promote readership and participation. This paper describes five strategy exercises required for a successful blogging programme.
Surveyors and phone masts
Authors: Watson Michael
Published: July 2024

This paper considers some of the issues that may arise for property owners who are considering permitting, or already have permitted, mobile phone masts and other electronic communications equipment on their premises. The paper looks at a number of issues likely to be of importance to property owners including the nature of telecommunications agreements and the proliferation of electronic communications equipment. Specifically of interest to those property owners with potential development sites, the paper considers security of tenure under various statutes and the processes by which electronic communications equipment can be removed from properties.
A perspective of content security to combat theft
Authors: Gilliat-Smith Mathew
Published: July 2024

This paper describes file encryption at-rest in post-production workflows as a means of combating pre-release piracy and avoiding revenue-loss.
CRR III implementation: Impact on capital requirements, performance and business models of European banks
Authors: Neisen Martin , Schulte-Mattler Hermann
Published: July 2024

The European Banking Package II finalises the implementation of the final Basel III standards, which the industry refers to as ‘Basel IV’. It entails many changes to the methods used to determine capital requirements and represents a significant challenge for the European banking sector. Based on the Capital Requirements Regulation (CRR) III draft, this paper provides an overview of the main implementation issues in the European Union, discusses the potential impact on banks' capital requirements and makes policy recommendations. This paper uses primary sources such as the Basel Committee on Banking Supervision, the European Banking Authority and the European Commission. Secondary sources, academic articles or analyses from various stakeholders are also included in the analysis. This paper also provides an analysis of the impact of the new prudential regulations on banks based on 30 detailed Basel IV impact studies conducted over the past two years in consulting projects with banks from almost all EU countries. The impact analysis covers a wide range of different business models, bank sizes and countries. We believe the anonymised data we use is far more representative of the EU banking system and other jurisdictions than the impact studies performed by the European Commission or the BCBS. The new CRR III regulations will pose strategic, operational and regulatory challenges for the banks concerned. The paper concludes that the European implementation of the reforms will not burden a specific group of banks, but banks with different business models and of different size will be impacted differently but still significantly. This makes Basel IV and CRR III unique compared to previous reforms of the Basel framework. The EU Commission's goal of proportionality of regulations will not provide much relief in this regard. The paper provides an up-to-date and comprehensive overview of the planned changes in CRR III, ie in capital adequacy requirements. It analyses the implementation of the standards and compares them with the Basel IV requirements. Recommendations for supervisors, risk management practitioners and other interested parties conclude the paper.
The real world of real estate: How economics and geopolitics affect occupiers
Authors: Barkham Richard , Holberton Richard
Published: July 2024

An assessment of some of the key geopolitical events of 2016 might lead to the conclusion that there are more sources of uncertainty than usual for corporate decision makers to consider. Viewed from the long-term perspective of the economic cycle, however, the influence of geopolitical events looks a lot more muted. In this paper we investigate the question of how much credence to give geopolitics in the context of corporate real estate decisions, and develop a typology that will assist decision makers in distinguishing between largely irrelevant events and more impactful ones, based on their characteristics and degree of linkage with the economic cycle.
The importance of community in public–private partnerships and development
Authors: Rechler Gabrielle
Published: July 2024

The past three decades of public–private partnerships has altered urban development and city building in ways that have and will continue to shape the future. Historically, there has been a gap in academia between the theory and practice of successful public–private partnerships. While theoretical knowledge on the ‘how-tos’ of working with public officials is documented, there is very little written by developers on the actual practices they have used in redevelopment cases. Experts in the field, however, such as Lynne Sagalyn of Columbia University, state that even though each public–private partnership project is unique, the only way for the next generation to understand a partnership’s success, and therefore a project’s success, is by current developers documenting the ins and outs of their work. In today’s political and socio-economic climate, communities surrounding (re-)developments are quick to view real estate developers as the ‘bad guy’, having little care for what the local population needs to be successful in the 21st century. Recent trends also demonstrate that a community’s decision can make or break the future of a development project. Yet, this sentiment occurs during a time when all forms of development and city building are needed to act as a form of resilience against macro socio-economic issues, such as the affordable housing crisis. If developers were to document both the successes and failures in their past development projects, the next generation of real estate professionals would more efficiently gain knowledge about the benefits of working with the community, and how it leads to innovative, responsible developments. Moreover, documenting past and current public–private development projects does not only benefit the next generation, but is also an effective tool for current developers to learn from their past wins and losses. As the real estate industry has entered a new era full of technological and industrial advancements, it is more important to analyse past public–private partnerships and developments. As the functions, abilities, and goals of the public and private sectors, as well as the goals of the surrounding communities, continue to evolve, so too do the means of securing a successful public–private partnership. By comparing RXR Realty’s redevelopment of the Nassau Hub in Nassau County, New York to the former Lighthouse Project proposed for the same land, as well as aspects from other New York City development projects, this paper aims to analyse how the success of 21st-century public–private partnerships is not only the result of a shared vision between the public and private parties, but also requires transparency, compromise and co-creation.
Architectural terracotta and faïence: A historical perspective
Authors: Swale Alan
Published: July 2024

Buildings and other structures bearing terracotta and faïence feature in many towns and cities in this country. Terracotta, especially in its buff-coloured manifestation, is often mistaken for stone and architects have frequently endeavoured to emulate this rather than accept the material in its own right. This paper critically examines the development and deployment of these ceramic building materials in Britain from the 18th century through to the present and provides insights into its distinctive qualities and occasional drawbacks.
Harnessing data to strategise for digital endowment reporting
Authors: King Tommy , Wasilewski Kristy , Thomas Sarah
Published: July 2024

Digital endowment reporting is becoming an industry standard in higher education and philanthropy. NC State implemented a digital endowment reporting platform by leveraging efficient project planning and management, a strategic communication schedule and in-depth data analyses for informed decision making. Through the topics explored within, readers can expect to have a better understanding of the preparation needed for a successful digital transition and explore the role datadriven conclusions play in guiding a project of this nature to a rewarding conclusion. A willingness to adapt to issues as they arose to maintain flexibility and a commitment to working cohesively as a team were common threads throughout the project. This paper will detail NC State’s experiences and provide suggestions for how the steps that were taken apply more generally to digital endowment reporting as a whole.
Portfolio management and occupancy planning in a post-pandemic world
Authors: Ramseur Steve
Published: July 2024

Corporate real estate (CRE) leaders must prepare for a post-pandemic digital revolution, where access to digitally culled and analysed information will power the value of the workplace as a driver of human interaction and collaboration. The next-generation real estate portfolio must offer a compelling reason for employees to return to the office — while also enabling individuals who opt to work elsewhere — and realise a return on its investment in terms of productivity, engagement, empowerment and fulfilment that fuel corporate culture. This paper explores how, in order to meet this high bar, real estate leaders need to be prepared to adopt new technology that will power always-on optimisation and digitally enabled control, visibility and alignment with enterprise goals
Personalisation as a strategy for reversing traditional banks’ market share erosion in primary financial relationships and how to get started
Authors: Pagenkopf Katie
Published: July 2024

From primary research conducted in 2022, customers said, ‘What personalisation?’ when asked if they received digital experiences or communications from their bank that seemed tailored to their unique account history. Although the concept of personalisation was described as early as 19891 and is effectively deployed in other industries (eg advertising, e-commerce, video streaming), customers report that their bank does not use customer knowledge to proactively anticipate their needs or wants. Enter FinTechs. Thanks to technology advancements, an entire subindustry within financial services has bloomed that provides banking services, including deposit accounts, lending and wealth management. For the first time, customers now have a choice outside traditional institutions for managing their money. This paper argues that effective deployment of personalisation is an experience that customers are looking for and that it can be deployed to help mitigate the market erosion of primary financial relationship (PFR) to FinTechs. The paper describes what we learned from customers and propose a framework that banks can use to deploy personalisation experiences that are minimally viable.
How facilities design affects patient safety, quality and productivity
Authors: Domingo Rene T.
Published: July 2024

This paper analyses the impact of facilities design on patient outcome, patient satisfaction, patient safety, and staff productivity. It examines the common facility selection and procurement criteria that often overlook usability. The different dimensions of usability and aspects of design that can serve as guides in facility planning and selection are presented. The paper reviews several pitfalls as well as best practices and standards in ergonomic facility design. It concludes that to ensure the human-centredness of hospital facilities, management should involve all stakeholders, process owners and direct users and their early participation in facility planning.
Should cyber security be included in compliance training?
Authors: Chmiel Piotr
Published: July 2024

Would it be beneficial for cyber security professionals to cooperate with the compliance function? Would such cooperation improve the security of organisations and companies? And if so, what is the best place to start working together? Analysis of both cyber security and compliance shows that aligning them in the area of training and knowledge transfer to employees/users is the answer. Compliance management systems require organisations to have effective awareness building and training processes focused on communicating rules and promoted behaviours. These rules and behaviours do not usually include cyber security topics, but adding them would not only help to disseminate the knowledge necessary in a digital world but would also ensure that important risk factors are not omitted from the compliance point of view.
Exploring the practicalities and quality of pentesting at scale : Globally, pentest coverage is increasing but remains insufficient
Authors: Wong Caroline
Published: July 2024

Over the course of the last two years, we have seen cybercrime increase during the COVID-19 pandemic and beyond. But despite this increase, most organisations do not do enough pentesting to combat cyberattacks. This paper explores the practicalities and quality of pentesting at scale to help organisations understand the importance of implementing a pentesting programme. Too often, development, security and operations work in silos. Organisations must work together to create a cohesive partnership. As an industry, we must decide that we want to fix things, and then we have to do it. It is not going to be easy, but it is simple. We need to work together — security practitioners and engineers — to collaboratively decide that it is important enough to get asset inventory right. Organisations must decide that it is important enough to update their software, install patches when software is vulnerable and implement a pentest programme. Security leaders must decide to look for the vulnerabilities that are exploitable and find them and fix them.
Société Générale corporate and investment banking: How we monitor market risk
Authors: Beurotte Pascal , Bory Georges
Published: July 2024

It is no secret that monitoring market risk can vary greatly between financial institutions. For Société Générale Corporate & Investment Banking (SG CIB), this process is centralised, with a team dedicated to certifying and analysing approximately 100 different measures every day, all of which are associated with the scope of market risk. The process involves all types of market risk across geographies — including rates, corporate stocks, inflation and credit — as well as all departments (desks) and all products (vanilla through to exotics). In order to manage their market risk, all financial institutions, including SG CIB, need to consider the impact of market volatility on their open risk positions, with scenarios defined for both positive and negative movements; however, many market risk methodologies hinge their calculated outcomes on extrapolations, which can be prone to errors and inaccuracies. This paper explores why the traditional approaches to monitoring market risk are not best practice in the long term, and the ways in which SG CIB is planning to use Quartet FS’s in-memory aggregation and analytical engine — ActivePivot — to turn huge volumes of market data into a meaningful understanding of risk exposures, using a dynamic scoring mechanism.
Mobile, internet and electronic payments: The key to unlocking the full potential of the internal payments market
Authors: Flatraaker Dag-Inge
Published: July 2024

This paper describes how some banks and banking communities in the last two decades, especially in the Nordic area, have been able to take advantage of technology and new payments channels to re-engineer their payments business, and how they interact with their customers. This paper also gives some insight into how the Single Euro Payments Area and other standards initiatives could potentially enable those banks and banking communities lagging behind to bridge the gap, as well as how internet and mobile banking will influence the payments landscape and create opportunities for re-engineering in the future. In the mobile area, it especially highlights the emerging markets for mobile financial services and what is in the pipeline for cross-industry cooperation, eg between banks and the mobile network operators in order to enable this channel to be available for an efficient deployment of financial and payments services, such as debit and credit card payments, remittances, etc. This paper is of interest both for payments specialists and executives in banks and other stakeholder communities involved in the payments arena, and also for those working on strategies and consulting in banks and similar types of business.