bluuebunny/crossref_metadata_2025 huggingface dataset:
Uniting Innovation and Stability: The Key to Business Flexibility
Authors: Gatot Wijayanto  , Arini Novandalina  , Yutiandry Rivai  , Jushermi
Published: September 2024

This study investigates the interconnectedness between Level of Business Innovation (LBI), Financial Stability (FS), Industry Competition Level (LIC), and Business Flexibility (BF). Utilizing Smart-PLS analysis, direct effects were affirmed, showing LBI's positive impact on LIC and BF, FS's influence on LIC, BF, and LIC's effect on BF. Additionally, indirect effects were examined, revealing LBI and FS indirectly affecting BF through LIC mediation. Results demonstrate that heightened Business Innovation fosters Industry Competition and Business Flexibility. Improved Financial Stability correlates with heightened Industry Competition, thereby impacting Business Flexibility. However, indirect impacts from LBI and FS to BF via LIC were modest but statistically significant, highlighting the mediated influence of Industry Competition. Understanding these relationships illuminates strategies leveraging innovation, stability, and industry competition for organizational adaptability. The study underscores the complexity of these linkages, guiding businesses toward enhancing adaptability and resilience in competitive markets.
Efficiency Unleashed: Streamlining Operations for Organizational Excellence
Authors: Brastoro  , Nargis Lusia
Published: September 2024

This study explores the interplay between operational efficiency, innovation practices, and employee engagement in driving organizational excellence at PT Bandung Indah Gemilang. Using a quantitative research design and random sampling of 70 employees, the study analyzes direct and indirect effects using Smart PLS. Results indicate that operational efficiency and innovation practices both have significant positive impacts on organizational excellence. Additionally, employee engagement significantly mediates these relationships, enhancing the overall effect of operational efficiency and innovation practices on organizational excellence. The findings emphasize the critical role of employee engagement in maximizing the benefits of operational efficiency and innovation, providing actionable insights for organizations aiming to achieve and sustain high performance.
Revolutionizing Workflows: The Role of Efficiency in Organizational Success
Authors: Sundari Pipit , Felas Silitonga Grace , Setiyarti Tettie
Published: September 2024

This research investigates the impact of workflow optimization and resource management on organizational success at PT. Citra Shipyard, with a particular focus on the mediating role of operational efficiency. Using a quantitative research design and random sampling of 80 employees, data were collected through structured questionnaires and analyzed with Smart PLS (Partial Least Squares Structural Equation Modeling). The study found that both workflow optimization and resource management significantly influence operational efficiency, which, in turn, has a strong effect on organizational success. Specifically, workflow optimization and resource management were shown to enhance operational efficiency, thereby driving greater organizational success. These results emphasize the importance of integrating effective workflow and resource management strategies to improve operational outcomes and achieve sustained competitive advantage in the shipbuilding industry. This research provides valuable insights for PT. Citra Shipyard to refine its operational practices and enhance overall performance.
THE ROLE OF THE EDUCATOR IN PROVIDING CHILDREN AND TEENAGERS WITH INFORMATION ABOUT CANCER - TAKING INTO ACCOUNT THE ASPECT OF FAITH AND RELIGIOSITY
Authors: Wolniewicz Justyna
Published: September 2024

ABSTRACT: Aim: Discus the importance of faith in the context of education of school age children and youth in the field of cancer diseases. Methods: Deduction. Results: Religion may play an important role in how information about the cancer disease is communicated. Conclusion: Educators should be sensitive to the religious of the child and his or her environment, as they influence the perception of health and healing. Originlity: The work has not been submitted to another editorial office, has not been published, and is not a duplicate of previously presented of published materials. Keywords: Cancer, faith, spirituality, children and youth, cancer, communication techniques, emotions, school
জন লকের জ্ঞানতত্ত্বে কান্টীয় বৈশ্লেষিকতা-সংশ্লেষিকতার ধারণা
Authors: হুদা কাজী এ এস এম নুরুল
Published: September 2024

British philosopher John Locke provides a definition of knowledge at the beginning of the fourth part of his famous book, An Essay Concerning Human Understanding. According to this definition, knowledge is the perception of agreement or disagreement between ideas. In this part, he mentions three types of knowledge according to degree: intuitive, demonstrative, and sensitive. Furthermore, propositions are divided into two classes based on idea-containment: trifling and instructive. On the basis of conformity to archetypes, he identifies two other types of propositions, namely chimerical and real. The primary objective of this article is to provide a description of such key issues in Locke’s epistemology, which will serve as the basis for discussing the Kantian framework of the analytic-synthetic distinction underlying his epistemology. Through this discussion, it is possible to demonstrate, contra Lex Newman, that there is an aspect of Locke’s epistemology equivalent to the Kantian synthetic proposition. As Brian Chance puts it more specifically, Locke can be regarded as a philosopher who believes that knowledge can be both analytic and synthetic. Trifling propositions are primarily analytic, but propositions that are both instructive and real are synthetic. This interpretation renders Lockean demonstrative and sensitive knowledge as synthetic. The above argument constitutes the main contribution of the present essay to the debate among Locke scholars regarding the analyticsynthetic proposition in the context of Locke’s epistemology.
চিরস্থায়ী বন্দোবস্ত প্রথার প্রভাব ও প্রতিμিয়া : বিভূতিভূষণ বন্দ্যোপাধ্যায়ের আরণ্যক
Authors: সোহানুজ্জামান মো.
Published: September 2024

The Permanent Settlement Regulation Act of 1793 was the most significant and revolutionary change made to the Indian land and revenue system under British administration over the Indian subcontinent. Following the implementation of this Act, Indian society experienced significant turmoil. The ancient Indian social structure and customs saw significant transformations and had a wide-ranging impact. It is a wellestablished fact that writers have always been impacted by significant societal shifts. In that regard, Bibhutibhushan Bandyopadhyay is not an outlier in terms of sociocultural transitions. This research will discuss the impacts and reactions of the permanent settlement system during the British colonial era that are mentioned in the novel Aranyak.
PEMBERDAYAAN UMKM DALAM DIGITALISASI DAN INOVASI UNTUK PENGUATAN PASAR DI DESA BANJAREJO, TULUNGAGUNG
Authors: Sukmawati Noni Kartika , Nuratri Sahira Marisa , NurCholis Muhammad David , Arsyad Nurul Arfanadila , Firmansyah Farhan Aryo , Asheva Naufal Fadel , Jamilah Lina Rohmatul , Rahmami Luthfiah Aulia , Husna Ulya Faiza , Hanina Faiha' Rachma , Paramitha Syadza , Hernaoli Purnomo , Fu'adi Muhammad Misbachul , Pratama Fikri Nuvian , Samudro Bhimo Rizky
Published: September 2024

Artikel ini membahas pemberdayaan Usaha Mikro, Kecil, dan Menengah (UMKM) di Desa Banjarejo, Tulungagung, melalui digitalisasi, inovasi, evaluasi, dan promosi untuk meningkatkan daya saing. UMKM memiliki kontribusi signifikan terhadap ekonomi Indonesia, tetapi menghadapi tantangan dalam akses modal dan teknologi. Program pengabdian masyarakat yang dilakukan oleh mahasiswa Universitas Sebelas Maret mencakup sosialisasi dan pendampingan untuk membantu UMKM beradaptasi dengan digitalisasi dan inovasi. Hasilnya menunjukkan peningkatan pengetahuan dan keterampilan digital di kalangan pelaku UMKM, serta kesadaran akan pentingnya legalitas usaha. Meskipun program ini memberikan dasar yang kuat untuk pengembangan UMKM, diperlukan tindak lanjut untuk mempertahankan hasil yang dicapai.
Epistemic Curiosity and Academic Self-Regulatory Learning in Undergraduates: Unveiling the Mediating Role of Academic Self-Efficacy
Authors: Naveed Ghania , Burhan Javeria , Faran Muhammad , Bushra
Published: September 2024

This study sought to investigate the correlation between epistemic curiosity, academic self-efficacy, and self-regulated learning in undergraduate students. The study explored how academic self-efficacy mediated the interaction between epistemic curiosity and academic self-regulating learning. Selected from many colleges in Islamabad and Rawalpindi, a suitable sample of 240 students—120 male and 120 female—aged 18 to 25 years (M=20.47, SD=1.39). The present research applied the epistemic curiosity scale (Litman, 2008), academic self-efficacy scale (Sachitra & Bandra, 2017), and the academic self-regulatory learning Questionnaire (Nambiar et al., 2022). Pearson product-moment correlation indicated a substantial positive correlation among university students' epistemic curiosity, academic self-efficacy, and academic self-regulatory learning. Using Structural Equation Modeling (SEM), mediation studies found that academic self-efficacy greatly mediated the link between epistemic curiosity and academic self-regulatory learning among university students. The results showed that undergraduate students' academic self-efficacy greatly enhanced the positive link between epistemic curiosity and academic self-regulatory learning, to maintain the positive relationship between undergraduate students' sense of epistemic curiosity and self-regulated learning, this study highlights the importance of academic self-efficacy, guiding for improving teaching strategies. It also provides empirical data to direct behavior increasing curiosity and confidence, fostering better academic performance.
Representation and Negotiation of Masculinities in South Asian English Fiction: Feminist Critical Discourse Analysis
Authors: Baig Tanveer , Ahmad Ch Naveed
Published: September 2024

This study traces the representation and negotiation of masculinities in Shamsie’s Home Fire. The analysis and discussion are based, on the one hand, on the deconstruction of Connell’s (1995) models of hegemonic masculinities in the novel and, on the other hand, on the exploration of alternative reshaping and more dialogical models of masculinities as stated in the theory of performativity by Judith Butler (1990, 1999) and represented in the selected fiction. For the data analysis, theoretical insights were taken from the feminist critical discourse analysis. The findings of the study reveal that individuals acknowledge themselves either as masculine or feminine referring to their gender identity. Sociologists intend to refer to gender as an essential status because it is widely recognized as a significant factor in determining identity, involvement in institutions, socialization, and opportunities in life. The negotiation of masculinities is suggested to make society more humane and balanced where individuals express their potential and personality according to their own choices.
Measuring Hotel Financial and Non-Financial Performance in Thailand: The Application of Technology-Organization-Environment (TOE) Framework
Authors: Yoopetch Chanin , Chareanporn Tarittawan
Published: September 2024

Guided by the Technology-Organization-Environment (TOE) framework, the current study aims to test the impacts of organizational factors, technological factors, and environmental factors on the financial and non-financial performance (or goals) of hospitality firms. Unlike several empirical studies in the past, this study attempted to compare the effects of these factors on financial and non-financial performances. The authors proposed the contributions with clearer and more specific recommendations and a greater understanding of how managers can improve and adjust their strategic plan and implementation to achieve long-term firm performance. The data analysis was structural equation modeling. Prior to the data analysis, reliability and validity tests were conducted to certify the quality of the data. After screening the data carefully, based on 350 hospitality firms in Thailand, including 3–5-star hotels in Thailand representing all parts of the country, the results indicated that organizational factors and technological factors had significant effects on both financial and non-financial performance. The environmental factor demonstrated no significant effect on financial and non-financial performance. Moreover, for the theoretical contribution, this study provided empirical research by applying the TOE framework in the context of the hospitality industry, presenting that organizational factors and technological factors had significant impacts on the firm performance. Discussion with the past literature provided deeper insights into the findings. Research conclusions and practical recommendations were also provided.
Effectiveness of Local Wisdom-Based Independent Curriculum Teaching Modules in Improving Learning Outcomes Indonesia
Authors: . Salmia , . Nursalam , Bancong Hartono
Published: September 2024

The efficacy of independent curriculum teaching modules based on local wisdom in enhancing learning outcomes in Indonesia. The research method employed is an experiment with a randomized control group design. The sample consists of randomly selected schools in specific areas, with one group receiving instruction using the local wisdom-based Independent Curriculum teaching modules and another group serving as a control that continues to use the conventional curriculum—the efficacy of independent curriculum teaching modules based on local wisdom in enhancing learning outcomes in Indonesia. The results indicate that students who learned using the Independent Curriculum teaching modules significantly improved their understanding and academic achievement. The relevance and efficacy of learning can be increased by incorporating local wisdom into the classroom, as these data demonstrate. Future studies could involve long-term monitoring of their impact on students' learning outcomes over time, as well as factors influencing the success of implementation.
LGBT Agenda in Kazakhstan: Social and Psychological Aspect
Authors: Matrassulova Dinara , Massalimova Aliya , Bakirov Akhat , Vitulyova Yelizaveta , Suleimenov Ibragim
Published: September 2024

The article defends the point of view according to which the increased acuteness of discussions around the LGBT agenda in Kazakhstan is due to the competition of several different socio-cultural codes, the bearers of which are citizens of Kazakhstan. It is proved that the existence of such competition is objective and is due to historical reasons. It is shown that the genesis of the widespread LGBT views reflects, among other things, the crisis of the classical monogamous family, which occurs for objective reasons. The main one of these reasons is the growing difference between the ages of social and biological maturation. It is shown that this crisis, among other things, gives rise to numerous psychological problems, forcing the population of Kazakhstan to increasingly turn to the services of practicing psychologists and psychoanalysts. It is shown that the resolution of accumulated contradictions can be realized through the introduction of modernized concepts in Kazakhstan that meet DEI. At the same time, the modernization of DEI should be based on the need to harmonize various socio-cultural codes on the platform of solving the geopolitical problems facing the Republic of Kazakhstan.
A aparelhagem ideológica de estado: escola como aparelho reprodutor, repressivo
Authors: Santos Silvany Lopes de Souza , Santos Bruno Freitas , Freitas Hevelin Inavlis de Souza
Published: September 2024

A figura da escola pública em muitos cenários brasileiros requer uma atenção especial frente uma sociedade complexa e alienadora , que configura em vários aspectos uma realidade desafiadora e difícil de ser intervinda. objetivo: O objetivo é discutir as relações conflitantes e existentes entre a importância da escola frente a sociedade em crise . método: A metodologia utilizada foi a pesquisa bibliográfica, que ressaltavam essa importante temática. resultados: Os resultados dessa pesquisa, têm como finalidade verificar, que a escola tem sim, seu espaço e sua grande relevância para a formação da cidadania da construção da identidade. conclusão: Conclui-se que, a escola é a figura indispensável para uma sociedade, e que a mesma deve ser o palco da emancipação e não da manipulação dos sujeitos. A estrutura desse trabalho se dará por meio de ideias claras e objetivas.
Mozambique in Transition in the Narratives of Lília Momplé
Authors: Williams Calire
Published: September 2024

Abstract: Without over-dramatizing and without sentimentalizing, Lília Momplé has managed to portray a multi-layered portrait of Mozambique and its people through the enormous strains and upheavals of its history over the last seventy years. Above all her texts foreground a wide range of Mozambican characters intent on preserving not only their families and their country, but also their own self-respect. It is Momplé’s concerns about education and learning from the past, as well as her portrayals of women that will be discussed in the course of this paper, after an overview of her work and her stylistic tendencies.
Mia Couto or the Art of Storytelling
Authors: Chabal Patrick
Published: September 2024

Abstract: Although a great deal has by now been written about Mia Couto, the key to his exceptional success remains largely unexplained. Why should he appeal so widely, especially to those readers who know little or nothing about Mozambique? What can such readership find in a prose so replete with “Mozambicanisms” and so heavily accented by an invented language? Couto started his literary journey as a poet and he has written novels as well as a number of plays, but this article focuses on his short stories, or contos, for it is in the short stories that Couto achieves the greatest degree of literary originality, exhibits the most notable poetry, creates the most imaginative language, and reveals the most acute psychological insights. The article examines in its appropriate chronology the whole of Mia Couto’s corpus of short stories, with a view to assessing their literary qualities. The aim is both to explain why the author excels in a genre not so widely practised and to illustrate the manner in which language is related to theme within a very specific African context.
NEW CITIES: MODERNITY AND AS A CONTINUATION OF THE TRADITIONAL STAGE PERFORMANCE
Authors: ARIFI Burim
Published: September 2024

Although the modernists' historiographical attempts to relate to their environment of technological architecture, Siegfried Gedeoni's Stage Performance - Time, Space and Architectur e (1941) and Rainer Banas's Theory of Design in the Age of the First Machines (1960) canonical texts for critics of After 1968, very deterministic, architectural theory did not offer its views on technology in the first edition of the field in which Sanford Quinter with Michel Feher managed to collect about twenty-three essays and projects aimed at characterizing the new "regime", the morphological difference or the physiological aspects of the classic works of modern architecture and urbanism and "sweet reurbanism", as Quinter later called it, he understands the city as an intermediate displacement for the circulation of simultaneity, information, goods and rumours, the complex formation of perceptual independence and the changed field ....
FOSTERING INCLUSIVE TEACHING PRACTICES: THE CRUCIAL ROLE OF SOCIAL PHILOSOPHY IN DEVELOPING PROFESSIONAL IDENTITY
Authors: SLUTSKY Lubov
Published: September 2024

This article argues that social philosophy is key for teachers. It helps them create inclusive classrooms and develop a strong professional identity. By reflecting on social justice and cultural perspectives, teachers can refine their practices and make ethical decisions. This article also explores how social philosophy can prepare future teachers by examining how social factors shape their identity. Finally, it emphasizes the importance of a strong professional identity for teachers and highlights the role of social philosophy in teacher education programs.
GLOBALIZING SOCIETY AND THE COSMOPOLITAN PERSONALITY
Authors: PETKOVA Tatyana , GALILY Daniel , PILYAVSKY Michael , FUCHS Ariel
Published: September 2024

The global changes in the 21st century regarding human populations speak of the changed position regarding the nation-state and the attempts of its institutions to control social, economic, and political life, as it has been done for centuries. In itself, this is a symptom of serious changes in the relationship between man and the world. The process of globalization, related to the crisis that the nation-state is going through, does not necessarily mean a finding of its decline. Rather, it expresses the fact that in the state of globality, the nation-state finds itself in a completely changed environment to which it must find ways to adapt to be able to define itself anew. The process of cosmopolitanism can be accepted as one of the options for this self-determination. Regionalism as a socio-structural phenomenon is limited at certain times by the social space and the individuals in it. Rationalism is a form of glocalization, while cosmopolitanism allows for this mobility, both of and in the social, and for the formation of a specific, cosmopolitan worldview on the part of the individual. Today, we as "mobile people" are characterized not only by our technological mobility (owning and carrying with us various technological gadgets) but also by our extremely flexible and (if we wish) full awareness of what is happening around us. us. Another question is, however, whether the setting of internal limitations by the person himself in front of himself, and of what he will undertake as an action, will be realized as an intention or will have the strength to set before himself as a goal to overcome and extinguishes the risky situations that await him in the future. Even if cosmopolitan in spirit, individual human subjectivity will always be the bearer of concrete facts such as origin, bioanthropological characteristics, value, and moral specifics, but they are not the leading ones. The individual specifics are the individual nuances in the rich originality that represents the cosmopolitan personality. Cosmopolitanism as the current and future social trajectory of humanity must be and lead to the absence of antagonistic, separating boundaries that are embedded in our human nature.
Research progress on exercise-induced cardiac injury
Authors: Zuo Hui , Zhao Ru
Published: September 2024

Integrating recent domestic and international research on exercise-induced cardiac injury and combining it with the author's related work, this paper mainly discusses the definition, clinical manifestations, pathogenesis, early warning, and prevention and treatment of exercise-induced cardiac injury, in the hope of providing reference and insights for the early warning and prevention and treatment of exercise-induced cardiac injury in military training personnel.
Sports injury research of basketball specialized college students
Authors: Dubois Marie , Hu Ming
Published: September 2024

Based on the investigation of basketball sports injury of the students in University, the questionnaire was collected, and the location and incidence rate of students in basketball were: finger(26.42%),ankle joint(22.54%),knee joint(11.92%),wrist(10.10%) and back(8.81%).The cause and incidence of damage are: to prepare activities(30.9%),to break the rules(25.13%), the technical error (19.43%),and the site(13.47%).Through literature review, interview method, mathematical statistics method, logical analysis method, the conclusion is that college students in basketball sports injury, because they do not seriously do the preparatory activities, technical differences, poor thinking, self-protection awareness, etc. Finally, some suggestions are put forward to reduce the student injury in basketball.
Survey and analysis of sports injuries among physical education college students
Authors: Wilson Christopher , Jackson Mary
Published: September 2024

This study employs literature review, questionnaire surveys, interviews, and mathematical statistics to investigate and analyze the occurrence and causes of sports injuries among 346 college students at a physical education institution. The results indicate that there are differences in the probabilities of sports injuries among college students in different sports, and there are also variations in the probabilities of injuries to different body parts. The causes of sports injuries are multifaceted. It is recommended that in future sports training, coaches should further strengthen the protective measures taken for physical education students, and also that students' self-protection awareness and measures need to be improved.
The patterns and prevention of injuries in college table tennis training
Authors: Yang Huijia , Fan Haihong , Gu Yan
Published: September 2024

This paper conducts a detailed investigation and analysis of injuries among table tennis athletes from college sports academies, and preliminarily explores some general patterns of sports-related injuries that have occurred, summarizing some preventive measures and solutions.
教育部供需对接就业育人项目典型案例：扬州大学校企融合人力资源提升项目
Authors: 王小龙  , 陈轶群
Published: September 2024

本项目是扬州大学与开元教育科技（深圳）有限公司在产教融合背景下开展的深度合作，旨在通过创新人才培养模式、提供实习岗位、建立实训基地等多项举措，实现高校人才培养与市场需求的精准对接。项目重点打造了“金课堂”，推动课程改革，增强学生的职业素养，并通过校企共建的实践基地，为80余名学生提供了实训机会。项目期间，校企共同推动就业，通过运河城市就业联盟帮助毕业生实现高质量就业，项目成果广泛推广，形成了可复制的校企合作模式。本项目被评为教育部校企供需对接典型案例。
A dataset of high-resolution climate change projections over South America with bias correction
Authors: Da Silva Tavares Priscila , Lopes Pilotto Isabel , Chan Chou Sin , Aires Souza Saulo , Maria Garcia Fonseca Leila , José Chagas Diego
Published: September 2024

Accurate and detailed datasets are crucial for assessing climate change impacts. Regional climate models provide high-resolution simulations and are key tools but often exhibit systematic biases. Therefore, this paper presents a dataset derived from bias-corrected Eta regional model simulations and projections driven by four global CMIP5 models. The correction applied to daily precipitation, potential evapotranspiration, actual evapotranspiration, and 2-m air temperature, was conducted on a 0.2° x 0.2° grid over South America. The dataset covers two periods: 1976-2005 (baseline) and 2006-2099 (future) under RCP4.5 and RCP8.5 scenarios. Empirical quantile mapping was used to adjust the Eta model outputs to better match observational data. This method modified the accumulated probability curves of the Eta model outputs to align with observational curves for both baseline and future climates. Two observational datasets were used for correction and evaluation. The new dataset shows that bias correction significantly reduced the errors in the Eta simulations, especially for the frequent values of precipitation, potential evapotranspiration, and 2-m temperature, and also corrected the annual cycle and frequency distribution of these variables, approaching the observations. The pattern of extreme precipitation indices from the bias-corrected Eta dataset also reduced error. Bias correction was applied to future projections. The comparison against the raw Eta dataset showed that the trends of changes were preserved, but in general, the peaks of the changes were smoothed. As in the raw Eta dataset, the RCP8.5 scenario showed a higher change rate than RCP4.5. This work also revealed the large uncertainty of the observational dataset; some of the remaining errors after the bias correction were mostly due to differences between the two correction and evaluation observational datasets. The described dataset is freely available from the CNPq LattesData repository at the following link: https://doi.org/10.57810/lattesdata/WAVGSL.
THE PLACE OF THE SERVICE IN THE SYSTEM OF MARKETING ACTIVITIES OF THE ENTERPRISE
Authors: Седова И.Н. , Лобковская О.З. , Качайлова О.Н.
Published: September 2024

Актуальность исследования связана с повышающейся важностью сервисного обслуживания из-за роста конкуренции между организациями в различных сферах экономики РФ. В работе определено понятие «сервис», изучены его формы, методы, виды, рассмотрена роль сервиса для маркетинговой деятельности предприятия, охарактеризовано состояние сервиса в России, предложены меры для его улучшения. Предметом исследования является уровень качества сервисного обслуживания потребителей. Именно от него зависит, какое мнение сложится у потребителя о данной компании, будет ли он приобретать что-либо у нее в дальнейшем. Проблематику совершенствования качества услуг, которое позволяет организации оставаться конкурентоспособной, изучали многие исследователи, в частности: М.С. Отнюкова, Т.И. Черняева, Т.И. Лойко, В.А. Исаев, А.Ю. Калашников, С.А. Быстров, И.Л. Фоминых, В.Ю. Огвоздин и др. Государственная поддержка малого и среднего бизнеса в Российской Федерации влияет на развитие процесса сервисного обслуживания, что и обусловливает новизну представленного исследования. Результаты исследования определялись анализом рынка услуг, в том числе сервисного обслуживания потребителей, а также данными системы аналитики клиентского сервиса. В дальнейшем полученные результаты могут быть использованы для повышения лояльности клиентов путем удовлетворения их нужд и высокого уровня сервисного обслуживания.

The relevance of the study is related to the increasing importance of corporate services due to the growing competition between organizations in various sectors of the Russian economy. In this work, the concept of «service» is defined, its forms, methods, types are studied, the role of service for the marketing activities of the enterprise is considered, the state of service in Russia is characterized, measures for its improvement are proposed. The subject of the study is the level of quality of customer service. It depends on him what opinion the consumer will have about this company, whether he will purchase anything from this organization in the future. The problem of the need to improve the quality of services, which allows the organization to remain competitive, has been studied by many researchers, in particular: M.S. Otnyukova, T.I. Chernyaeva, T.I. Loiko, V.A. Isaev, A.Yu. Kalashnikov, S.A. Bystrov, I.L. Fomin, V.Yu. Ogvozdin, etc. State support for small and mediumsized businesses in the Russian Federation affects the development of the service maintenance process, which determines the novelty of the presented research. The results of the study were determined by the analysis of the market of services, including customer service, as well as data from the customer service analytics system. In the future, the results obtained can be used to increase customer loyalty by meeting their needs and providing a high level of service.
ART THERAPY TECHNOLOGIES FOR THE PSYCHOLOGICAL DEVELOPMENT OF THE EMOTIONAL SPHERE IN HEARING-IMPAIRED CHILDREN
Authors: Дубровинская Е.И. , Одинцова Е.С.
Published: September 2024

Нарушение слуха в детском возрасте сказывается на всем психологическом развитии ребенка. Слабослышащему сложно наладить контакт с другими людьми, выразить свои желания и чувства. Развитие эмоциональной сферы непосредственно влияет на способность к межличностному общению и эффективную социализацию в обществе. Такое направление арт-терапевтических психотехнологий, как пантомима, помогает улучшить понимание и выражение собственных эмоций, а также понимание эмоций других людей. В статье описаны психологические особенности слабослышащих детей, показан опыт применения метода пантомимы для развития эмоциональной и коммуникативной сфер.

Hearing impairment in childhood affects the entire psychological development of the child. It is difficult for a hard-of-hearing person to establish contact with other people, express their desires and feelings. The development of the emotional sphere directly affects the ability to interpersonal communication and effective socialization in society. Such a direction of art therapeutic psychotechnologies as pantomime helps to improve both the understanding and expression of one’s own emotions and the understanding of other people’s emotions. The article describes the psychological characteristics of hard-of-hearing children, shows the experience of using the pantomime method for the development of emotional and communicative spheres.
Strategic leadership and organisational change in distance and e-learning contexts
Authors: Diene Amdy
Published: September 2024

The rapid expansion of e-learning, accelerated by the COVID-19 pandemic, has reshaped the educational landscape, necessitating strategic leadership and organisational change. This study examines the pivotal role of strategic leadership in navigating the complexities of digital learning environments and driving successful e-learning initiatives. A comprehensive literature review and data analysis were conducted, utilising sources from the US, West African countries, China and other Asian and European nations. The findings highlight the importance of digital competence, visionary leadership and effective change management strategies in implementing e-learning. Challenges such as technology access disparities, digital fluency and integrating interactive learning tools were identified. The emergence of e-leadership, emphasising adaptability and fostering positive digital learning environments, was also noted. Strategic leadership and organisational change are critical in successfully adopting and managing distance and e-learning. Therefore, policy makers should prioritise addressing technology access gaps, enhancing digital literacy and supporting educators and students. Visionary leadership must be cultivated to steer educational institutions through the evolving demands of the 21st century. The study needs longitudinal data on the long-term impact of e-learning on student outcomes to deal with its limitations and thoroughly examine the financial implications of transitioning to e-learning for educational institutions.
Building capabilities for an orchestrated customer experience in the life-sciences sector: Case study of CSL Behring
Authors: Davis Stuart
Published: September 2024

Orchestrating the right content, at the right time, with the right customer, via the right channel can be a key growth driver for products in the life-sciences industry. Starting with the right marketing foundation for content, channels and service is essential, and with the right measures in place, one can advance adoption and commercial impact quickly. As this paper explains, when seeking to unlock commercial value, it is important to partner with marketing leadership to establish a roadmap that defines desired skills, competencies, process, frameworks and technologies. This paper describes CSL Behring’s endeavours to build an orchestrated customer experience for healthcare professionals and, ultimately, patients. The insights provided should be of particular benefit to marketers within the life science sector.
Navigating the artificial intelligence frontier: Strategic imperatives for safeguarding brand integrity
Authors: Sahlool Nasser
Published: September 2024

This paper delves into the transformative era of generative artificial intelligence (GenAI) in marketing, underscoring the vast potential of AI to revolutionise marketing strategies through enhanced personalisation and efficiency while highlighting the rapid adoption rate among companies and marketing professionals. Despite the enthusiasm, it navigates through the apprehensions surrounding job displacement, misinformation and brand safety, offering a comprehensive guide to the strategic adoption of artificial intelligence (AI) with a view to harnessing its benefits without compromising brand integrity. It identifies common pitfalls in AI adoption, such as lack of preparation, myopic focus on current use cases, and neglect of strategic planning, emphasising the importance of a thoughtful, multi-disciplinary approach to AI integration. This includes viewing AI as an assistive tool rather than an end goal, understanding its implications for media, fostering internal leadership, and establishing stringent brand protection guardrails. The paper concludes with a call to action for marketers to embrace AI with strategic foresight, leveraging its revolutionary potential to drive innovation while steadfastly upholding ethical standards and brand values.
Rebooting Bata: The challenges of repositioning a heritage brand
Authors: Chaudhary Prashant
Published: September 2024

Founded as a family-owned business in 1894, Bata Corp. has grown to become a major player in the footwear sector, with a presence in more than 70 countries. In India, the company established itself as the primary producer of affordable, durable footwear, with the result that the majority of generation X and millennial consumers remember growing up with Bata shoes, having worn them in their school days and often into early adulthood. Unfortunately, childhood memories can be difficult to translate into glamour; as a result, Bata struggled to position itself as a fashionable modern brand. This case study delves deep into the nuances of repositioning a heritage brand, and explores how Bata eventually succeeded in repositioning itself as a premium contemporary brand. The paper highlights the challenges associated with balancing legacy brand associations with desired image. It also shares valuable insights regarding the evolution of India’s fashion and footwear industry, changing consumer behaviour in emerging markets, and the increasing globalisation and democratisation of fashion.
JEALOUSY DISORDER
Authors: Jalali Golnaz Jalali
Published: September 2024

Numerous psychological disorders remain unknown and undiscovered in the world. This research aims to substantiate this claim by observing, recording, and documenting the various and unusual symptoms of this disorder, given that patient with this condition can inflict serious harm on themselves and others. The study was conducted through natural observation (environmental) on 40 individuals, without the use of specific materials or tools, and all symptoms and notes were documented as observed. Currently in the hypothesis stage and still under review, there is a strong belief that this disorder exists in some individuals. The potential for affected individuals to harm themselves and others highlights the necessity for early diagnosis and treatment.
FOOTPRINTS OF CITIES IN CLIMATE CHANGE - A MINI REVIEW
Authors: OLAWORE YEMISI AJOKE
Published: September 2024

Climate change is a long-lasting change in weather conditions over a certain period, from tropics to poles. Anthropogenic activities are inextricably linked to climate change. It is important for governments to understand this relationship in order to discuss economic, health and other associated risks with the public and to inform public policy. The aim of this review is to harmonize the current understanding on this topic, focus on current breakthroughs in our knowledge and examine research priorities. The article begins with the backdrop on sources and emission trends of global warming gases in Cities, especially carbon dioxide (CO2); and their footprints in climate change. Further section delves into the impacts of climate change and changing environmental conditions on residents of Cities especially urban citizens of low- and average-income nations who are most susceptible. Furthermore, discussion continues on how cities can help to control climate change and its impacts. The article concludes with the discussions on the topic areas covered and how residents of cities can contribute in combating climate action through individual actions.
The Nexus of Organizational Virtuousness, Work Disengagement, and Helping Behaviors in the Face of Perceived Organizational Politics
Authors: Khan Kamran , Mujitaba Ather , Aslam Tanveer
Published: September 2024

Perceived organisational politics has long been a severe factor in organisational performance. Drawing upon the conservation of resources and social exchange theory, the present research aims to investigate the effects of perceived organization politics on helping behaviors and engagement levels of employees, as well as examine the moderating role of organisational virtuousness between the above-stated variable. Our research aims to unravel how perceived organisational politics affects the employees' work-helping behaviours and level of engagement. Design: This cross-sectional study utilised a random sampling technique, and data was collected from 366 employees working in different federal government departments in Islamabad, Pakistan. Findings: The obtained results showed the significant negative effect of perceptions of organisational politics on helping behaviors by the mediating role of disengagement. These further stated that the positive role of organisational virtuousness had weakened the strong effect of perceived organizational politics on helping behaviours and reduced the level of disengagement between the predictor and criterion variables. Theoretical Implications: This study advances an understanding of organizational politics and its interaction with helping behaviours under the resources utilised in work settings. It contributes valuable insights for organisational and management theories, emphasizing the need to consider these multifaceted factors in optimising organizational virtuousness. Practical Implications: This research provides valuable insights to public sector organisations by shedding light on these multifaceted dynamics seeking positive behaviours in task performance amid evolving levels of engagement. Limitations and future recommendations are provided for further generalizability of current research. Originality: This study pioneers the exploration of the intricate interplay between perceived organizational politics, work disengagement, organizational virtuousness, and helping behaviours in the context of helping behaviours in the public sector of society.
VULNERABILIDAD SOCIOECONÓMICA ANTE LA AMENAZA HIDROMETEREOLÓGICA EN EL RIO ARAJUNO-COMUNIDAD CHARAPACOCHA
Authors: Velín Vinueza Oskar Jesús , Freire Shiguango Frank Israel , Cando Iza Juan
Published: September 2024

ELa investigación tiene como Objetivo: analizar los factores que provocan el alto nivel de vulnerabilidad socioeconómica por amenazas hidrometereológicas que inciden en el desarrollo de la comunidad Charapacocha del cantón Arajuno, Pastaza. Metodología: Mediante una temática aplicada en un enfoque cualitativo que permitió lograr un alcance descriptivo e investigativo prospectiva, la población fue de 50 familias que habitan en el recinto, la muestra se determinó por convivencia directa en la comunidad, Gobierno autónomo descentralizado del cantón Arajuno, Gobierno autónomo Provincial de Pastaza y Sistema Nacional de Gestión de Riesgos y Emergencias Pastaza, de forma no probabilística, en donde se trabajó con 20 sujetos entre ellos hombres y mujeres nativos, colonos y mestizos, los datos se recolectaron mediante la entrevista y encuesta. Resultados: como parte de los resultados obtenidos del CONALI, se constató que las amenazas hidrometereológicas presentan un valor de precipitaciones que oscilan entre 3000 a 4500 mm que determinan las inundaciones, desbordamiento de rio, deslizamiento, enfermedades en las personas y enfermedades biológicas en cultivos, generan afectación en la población, los cultivos, la ganadera y las viviendas. Conclusiones: se determinó que la principal acción para lograr el desarrollo sostenible está en las políticas de ordenamiento territorial, alianzas con los Gobiernos Autónomos Descentralizados de cada sector, para la reubicación en partes estratégicas en el sector agropecuario, programas de reforestación para incrementar la resistencia ante las inundaciones, desbordamientos y problemáticas psicológica ante la capacidad de adaptación
Il tempio di Ares nell’Agora di Atene: rilettura di un complesso dossier archeologico
Authors: Tommaso Serafini
Published: September 2024

Questo contributo intende fornire una riflessione critica sulle principali problematiche legate al tempio di Ares nell’Agora di Atene, approfondendone alcuni aspetti specifici, tra cui il sistema dei contrassegni di assemblaggio incisi sui blocchi, la loro datazione paleografica, il sistema di smontaggio e rimontaggio dei conci e le letture esegetiche del complesso dossier archeologico. Sulla base dell’esame autoptico dei resti frammentari e di considerazioni di carattere teorico e metodologico, si propone una discussione critica sull’ipotesi di trasferimento integrale del tempio. In assenza di sicuri confronti per la pratica di trasporto conservativo degli edifici sacri, pur non escludendo questa ipotesi, si avanza in questa sede una proposta alternativa, e cioè che il tempio, collocato in quest’area sin dal V sec. a.C., sia stato oggetto di un rifacimento-restauro con riutilizzo degli elementi architettonici precedenti.
This article aims to provide a critical reflection on the main issues related to the temple of Ares in the Athenian Agora, investigating some specific aspects, including the mason’s marks engraved on the blocks, their paleographic dating, the system of dismantling and reassembling the ashlars and the exegetical readings of this complex archaeological dossier. On the basis of autoptic examination of the fragmentary remains and of theoretical and methodological considerations, a critical discussion is proposed on the hypothesis of the complete transfer of the temple. In the absence of reliable comparisons for the practice of preservative transport of sacred buildings, although not excluding this hypothesis, an alternative proposal is put forward, namely that the temple, located in this area since the 5th century BC, was the subject of a reconstruction-restoration with reuse of the previous architectural elements.
L’ipogeo neapolitano dei togati: considerazioni iconografiche
Authors: Carlo Rescigno
Published: September 2024

A partire da uno dei documenti più noti della Napoli ellenistica e romana, le camere funerarie della Valle della Sanità, si propone, riesaminando singoli documenti e un rilievo presente in una delle camere di via S. Maria Antesaecula, una lettura in chiave dionisiaca della ritualità funeraria partendo da specifici aspetti architettonici, spazi e sequenze cronologiche.
Starting from one of the most famous documents of Hellenistic and Roman Naples, the burial chambers of the Valle della Sanità, we propose, by re-examining individual documents and a relief present in one of the chambers of via S. Maria Antesaecula, a Dionysian reading of the funeral ritual starting from specific architectural aspects, spaces and chronological sequences.