A Study on Enhancing Knowledge Sharing between Supporting Organizations for Veterans
Authors:   Asia-Europe Perspective Association, Seo Min-Soo , Che Jun-Ho 
Published: June 2018

A system that public support organizations for military veterans can share their knowledge about how to proceed their administrative affairs should be set up to enhance service efficiency and satisfy support demand for military veterans. This study is to focus on suggesting efficient policy directions toward activating support projects for military retirees by increasing inter-organizational knowledge sharing through analyzing affecting factors against knowledge sharing between those organizational factors based on 250 samples from public servants in public support organizations for military veterans under the control of Ministries of Patriots & Veterans Affairs, National Defense, and Employment Labor in Korea.
This research has tried to construct related theories and research model with regard to factors affecting inter-organizational knowledge sharing in view of 4 dimensions : personal factor, organizational factor, systemic factor, and knowledge-featured factor.
For the analysis and hypothesis evaluation of this study model, this dissertation has executed factor and reliability analysis about questionnaire items, corelation analysis, descriptive statistics analysis, T-test, and variance analysis including multi-regression analysis with SPSS(version 12.1) to evaluate the relation of variables. The summary of this study is as follows.
First, the result of sample mean comparison among factors showed a little high points at the personal factor(3.02), the organizational factor(3.07), systemic factor(3.07), and the knowledge-featured factor(2.69) compared with absolute mean(3.00).
Second, the fact of stepwise multi-regression analysis with SPSS to evaluate the influence of 4 independent variables on 3 dependent variables, inter-organizational knowledge sharing activity, showed that the personal, the organizational , the systemic, and the knowledge-featured factor had differently influenced the dependent variable, knowledge sharing, in 3 support projects for military veterans at significance level of 0.01 proximity. The personal, the organizational , and the systemic factor had affirmatively influenced the dependent variable, knowledge sharing, at significance level of 0.01 proximity with .499 and 61.047 F value except for the knowledge-featured factor in the education support project. In the project of employment support for military retirees, the organization and the systemic factor had positively influenced the knowledge sharing at significance level of 0.01 proximity with .277 and 23.440 F value except for the personal and the knowledge-featured factor. In case of job training project for the retired military, the systemic and the knowledge-featured factor had affirmatively influenced the knowledge sharing at significance level of 0.01 proximity with .118 and 82.02 F value except for the personal and the organizational factor.
Third, open mindedness, cooperation, education & training, organizatinal flexibility, rewarding system, leader's support, the easiness of acknowledged use, acknowledged usefulness, communication channel, explicitness, and usefulness should be planted in public organizations. As a result of this condition, public servants will be able to serve the military veterans efficiently.
Fourth, official business tie-up, setting up sisterhood, and networking between public organizations should be encouraged by high-ranking officials to activate knowledge sharing. If knowledge sharing atmosphere is set up in public organizations, the public organizations will be evaluated with great grade of satisfaction from the public.
In conclusion, public servants from each service unit should meet, communicate, and discuss about how to proceed similar public affairs and listen to each other's opinion through conference, forum, or private parties. Through these human being based channels public organizations can share organization knowledge and information.