Penilaian Tingkat Kemapanan Tata Kelola Teknologi Informasi Berbasis COBIT 4.1 Pada Layanan Portal Akademik Online (Studi Kasus : UIN Maulana Malik Ibrahim Malang)
Authors: Kurniawan Fachrul 
Published: April 2016

<!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:RelyOnVML /> <o:AllowPNG /> </o:OfficeDocumentSettings> </xml><![endif]--> <p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: 10.0pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-ansi-language: EN-US; mso-bidi-font-style: italic;">Pemanfaatan TI dalam dunia pendidikan merupakan hal yang sangat penting untuk menunjang kegiatan akademiknya. Termasuk juga di Universitas Islam Negeri Maulana Malik Ibrahim Malang yang terkenal dengan sistem administrasi akademik online atau biasa disebut siakad. Namun dalam pemanfatan tersebut belum bisa diketahui sejauh mana TI yang digunakan bisa mendukung proses bisnis yang ada di universitas, khususnya yang terkait dengan layanan akademik online. Oleh karena itu perlu adanya penilaian resmi dan prosedural terkait kualitas tata kelola TI pada layanan portal akademik online.</span></p> <p class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; text-indent: 36.0pt; line-height: normal;"><span style="font-size: 10.0pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-ansi-language: EN-US; mso-bidi-font-style: italic;">Proses penilaian tata kelola TI ini menggunakan framework COBIT 4.1. Penelitian ini dilakukan di Lembaga Pengembangan Sistem Informasi (LPSI). Dalam proses penilaian tata kelola TI tersebut COBIT 4.1 menggunakan sistem pemetaan proses bisnis sehingga terpilih proses TI terkait COBIT atau dengan diagram value chain.</span></p> <p class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; text-indent: 36.0pt; line-height: normal;"><span style="font-size: 10.0pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-ansi-language: EN-US; mso-bidi-font-style: italic;">Hasil dari pemetaan proses bisnis berdasarkan COBIT 4.1 terpilih proses TI DS1 <span style="color: black;">Define and manage service levels </span>dan DS4<span style="color: black;"> Ensure continuous service </span>sebagai acuan penilaian dengan hasil perhitungan tingkat kemapanan kedua proses TI pada level 3 (Defined). <span style="color: black;">Namun LPSI memiliki keinginan dan harapan besar dalam meningkatkan tingkat kemapanan TI yang semakin baik, yaitu tata kelola yang optimal. Hal ini ditunjukkan dari hasil perhitungan tingkat kemapanan yang diharapkan (to-be) , yaitu berada pada level 5 (Optimised).</span></span></p> <p class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; text-indent: 36.0pt; line-height: normal;"><span style="font-size: 10.0pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-ansi-language: EN-US;"> </span></p> <p class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; line-height: normal;"><em><span style="font-size: 10.0pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Kata kunci </span></em><span style="font-size: 10.0pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-bidi-font-style: italic;">: tingkat kemapanan, tata kelola ti, COBIT, portal akademik online</span><span style="font-size: 10.0pt; font-family: &quot;Times New 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