bluuebunny/crossref_metadata_2025 huggingface dataset:
The utility of German WWW Search Services for North American Users
Authors: Schmetzke Axel
Published: September 2004

Foreign Internet search services are unknown to most North American users. Focusing on German search services, Schmetzke investigates four hypotheses pertaining to the potential utility of these services for North American users interested in country‐ or language‐specific resources. He concludes that only for subject directory‐based searches are German services superior. For keyword searches, U.S.‐based Altavista is the tool of choice. No German search engine was found to be consistently superior to Altavista in the indexing of German resources, to be better equipped to limit queries to German‐language sources, and to deal more effectively with problems posed by special characters.
Library Services to a Linguistically Diverse Community: A Workshop Report from New Jersey
Authors: Steckman Betty , Schull Diantha D. , Acauan Tandler Adriana
Published: September 2004

By law and tradition, public libraries are charged with the task of serving all the residents of their communities. But how does a library serve a community in which many different languages are spoken, where residents may have different needs and interests than the library’s traditional clientele, and may not even be familiar with the concept of the public library? This was the issue the New Jersey State Library began to address with its one‐day workshop, “Library Services to a Multilingual Community,” held 17 April 1998. This article includes a conference overview by Steckman and adaptations of the two keynote addresses. Schull offers some observations that come from her experience as executive director of Libraries for the Future, a national advocacy organization promoting equal access to information and library services. Tandler discusses Queens Library’s efforts to reach the needs of its nearly two million residents–one‐third of whom come from over 100 different countries and almost half of whom speak languages other than English at home–through their New Americans Program.
Criminal Justice Web Sites
Authors: Dodge Timothy
Published: September 2004

Criminal justice is a major concern of American society and a vast amount of research is published each year on this topic. In this article, Dodge reviews 15 Web sites, which have been selected according to the following criteria: authority, currency, purpose, objectivity, and potential usefulness to researchers. The Web sites evaluated here all provide narrative and statistical information concerning the field of criminal justice: crime, law enforcement, the judicial system, and corrections. These Web sites are published by educational institutions, the federal government, and a few nonprofit organizations.
Integrating Information Literacy Skills into the University Colloquium: Innovation at Southern Oregon University
Authors: Higgins Carla , Cedar Face Mary Jane
Published: September 2004

The Information Literacy Program at Southern Oregon University was constructed and implemented during the academic year 1996‐97 to develop information literacy among freshmen enrolled in the first year of SOU’s new university colloquium. The colloquium is a yearlong class that develops writing, speaking, and critical thinking skills for first‐year students. It is the first stage of general education reform and provides a unique environment to deliver information literacy instruction. In this article, Higgins and Cedar Face outline the Information Literacy Program at SOU, which has just completed its first, full year. They note accomplishments and also unresolved problems and issues. It is a model of a learner‐centered, supportive, collaborative program.
Implementing Kuhlthau: A new Model for Library and Reference Instruction
Authors: Isbell Dennis , Kammerlocher Lisa
Published: September 2004

Carol Kuhlthau’s research on the information search process with students has had a big influence on librarians at the Arizona State University West Library. Her model of how students actually do research has been a revelation to some; it has verified for others what they “knew” but had not fully grasped. Her model has been fully integrated into a one‐hour credit course that supports a new writing certificate program and is being used experimentally in the library’s reference services. In this article, Isbell and Kammerlocher summarize Kuhlthau’s research and the information search process, present background on the one‐credit class, and describe how they are using the ISP model in the class and as a training tool for reference services. They conclude with plans for evaluation of their efforts and student outcomes assessment and future plans for working with the ISP model.
The Companion Course: A Pilot Project to Teach Discipline‐Specific Library Research Skills
Authors: Bell Colleen , Benedicto Juanita
Published: September 2004

In early 1997, fueled by reports from the university administration of declining enrollments and student retention problems, the University of Oregon Library System formed a task force to explore opportunities to boost student retention. The most popular recommendation from the task force was to develop library courses that would address discipline‐specific information needs in a number of library‐intensive courses, especially in journalism, management, psychology, and women’s studies. In this article, Bell and Benedicto discuss the pilot program that arose out of this recommendation and that was conducted over spring term 1998.
Moving from Subjective to Objective Assessments of Your Instruction Program
Authors: Wootton Colborn Nancy , Cordell Rosanne M.
Published: September 2004

Assessment of academic programs has become a focus and a priority for many campuses, but assessment of library instruction programs provides unique challenges. Without required courses, major standardized tests, or clear objectives, how does an academic library move from student and faculty feedback forms to broader assessments of the instruction program? The Schurz Library has moved from simple subjective feedback forms for students and faculty, to more indepth questionnaires, to development of a list of library research competencies for students, to the development of an objective test of library research competencies for targeted student groups. In this article, Colborn and Cordell discuss the distinction between student evaluation and program assessment; the development of assessment methods for library instruction; and the various steps taken in the writing, testing, revising, and use of an assessment instrument for the Schurz Library instruction program.
Information Literacy: Teaching Now for Year 2000
Authors: Ercegovac Zorana
Published: September 2004

In the broader context of information literacy (IL), library and information science literature recently has seen an increased interest among policymakers, teachers, media specialists, and other professionals in defining and formulating basic skills and outcome measures of IL programs for students, teachers, and parents or care givers. In particular, within the context of the National Goals for Education 2000 and the evolving World Digital Library System, researchers have an opportunity and responsibility to invest in research and education in the area of IL so that every person may effectively access an increasingly complex information workspace. In this article, Ercegovac reports a case study in IL and its underpinning design. She defines and explicates information literacy skills for college students, which is the first step toward understanding the Information Literacy Infrastructure.
The Strategic Manager as Leader
Authors: Leicester Colin
Published: September 2004

The research concludes that leadership, teamwork
and group dynamics are requirements of
organisational flexibility in Britain over the
medium‐term future. It proposes a test on the
dual link between group dynamics and leadership,
and on how each nurtures the other.
Professional Skill Shortages
Authors: Bosworth Derek L.
Published: September 2004

The most highly qualified occupational group,
comprising individuals who work primarily in
activities involving high levels of technical and
organisational skills, is focused on. It is a group
which, overall, has shown remarkable growth in
recent years. Certain specialisms, such as IT
skills, experienced relatively buoyant labour
markets which even transcended the effects of
the last major recession. In the main, such skills
were associated with unusual demand conditions,
caused, for example, by the diffusion of
microelectronics and by the changes in company
organisation and management. Since the
recession, specific skill shortages have been
transformed into more general shortfalls. Demand
for individuals with high levels of formal education
and training is expected to continue growing.
Supply is not expected to keep pace, a situation
which will be aggravated by the downturn in the
youth cohort. There are other significant events
on the horizon which make the market outcome
more uncertain, such as the movement to the
Single European Market in 1992, although none
of these factors seems likely to reverse the
conclusion of persistent shortages.
From the Perspective of the Unemployed: Employers′ Selection Criteria and Themselves
Authors: Murphy Liam , Sutherland John
Published: September 2004

This article examines the selection criteria used
by employers from the perspective of a sample of
registered unemployed. It uses the same criteria
set to get the sample to assess their own re‐employment
prospects. It concludes that although
training and retraining programmes may be a
necessary condition to enhance the re‐employment
prospects of the unemployed, they do not
constitute a sufficient condition.
The Economic Effects of Profit Sharing in Great Britain
Authors: Blanchflower David G.
Published: September 2004

Recent policies designed to promote profit sharing
in Great Britain are surveyed. Evidence on the
extent of profit sharing in Britain is presented,
and the economic impact of such schemes is
assessed. It is found that there is little strong
evidence to support the notion that profit sharing
significantly improves either employment,
profitability, productivity, investment or
remuneration.
A Public Choice Note on College Student Migration
Authors: Mixon Franklin G.
Published: September 2004

Provides a compatible model to previous work on college student
migration in the form of a recursive set of equations. Points out that
“hidden resource distortion”, a form of rent seeking in the
political process, is positively related to institutional support for
public colleges and universities in the United States. This result has
implications concerning the goals of educational administrators, namely
the incentive to “budget‐maximize”. This activity relates to
the setting of public college tuition levels, which is a major factor
determining the migration incentives of college students. In this model,
resource distortion in the educational production function ultimately
alters the choice set facing “consumers” in the search for
optimal human capital attainment.
European Health & Safety Legislation and British Occupational Safety Law
Authors: Harris John
Published: September 2004

Aims to examine the impact of health and safety legislation emanating from the European Community and to analyse what effect, if any, it will have on British occupational health and safety law. An examination of the social action programmes shows that the pace of change has increased rapidly since the Single European Act was incorporated into the Treaty of Rome and became operative from July 1987. Because of rapid changes that are occurring on a broad front there was a need to be selective. Emphasizes to some extent, therefore, the construction industry because it would appear that European legislation is likely to have a major impact on British law and practice in this industry.
Recruiting Strategies for Changing Times
Authors: Wiley Carolyn
Published: September 2004

Changes in the capabilities and composition of the American
workforce which will occur within the next ten years will create some of
the most encompassing challenges ever faced by the United States. The
main challenge for companies is to rethink and restructure their
recruiting activities in order to attract competent employees vis‐à‐vis decreasing educational credentials and dramatic
demographic changes in the workforce entrants. Such a challenge broadens
the scope of recruiting and requires multifaceted recruitment
strategies. Aims to reveal how nontraditional (corporate involvement in
public education) and improved traditional recruiting strategies can
enable businesses to continue to attract and retain capable employees
from different genders, marital statuses and ethnic backgrounds.
Strategies which proved effective in the past will continue to work in
the future as long as companies are willing to adapt their messages and
their workplaces to meet the needs and demands of this changing
workforce.
Economic Barriers for Foreign Affiliates in Japan: The High
Cost of Local Labour
Authors: Mourdoukoutas Panos
Published: September 2004

Investigates an economic barrier for foreign affiliates in Japan,
the high cost of local labour: to attract qualified workers, foreign
affiliates must pay a basic wage premium and offer fewer hours of work
over their Japanese counterparts, a factor which reduces cost
flexibility and impairs foreign competition in the Japanese market.
Foreign affiliates′ inability to offer employment security is a
plausible explanation for such wage premium.
Labour Market Changes in a Local Area, 1988‐1990
Authors: Lawrence Peter , Rosenthal Leslie
Published: September 2004

Presents the results of a research project aimed at examining the
changes in the characteristics of a sample of the unemployed in a local
area, over a two‐year period during which the unemployment rate fell by
40 per cent. The databases used were two large‐scale surveys of
registered unemployed in Stoke‐on‐Trent, UK, in 1988 and 1990. The main
surprise in the results is the similarity in the structure of the
samples, in terms of characteristics such as skill and education levels,
over the period. Further results concern the “mismatch” of
the unemployed with the reported vacancies in the area for each year.
Strong evidence is found showing no change in the extent of mismatch
between the unemployed and vacancies in the two surveys, despite the
important changes in the economic environment.
Effects of Drug‐testing Programme on Employee Attitudes, Productivity and Attendance Behaviours
Authors: Elmuti Dean
Published: September 2004

Presents a longitudinal field study which compares changes in perceptions of productivity and attendance behaviours for participants in a drug‐testing programme in a manufacturing firm in the mid‐western USA. Employee efficiency, productivity and absenteeism changes related to the implementation of the drug‐testing programme were measured by collecting and analysing actual organizational data. Data for each of the measures were collected for a 42‐month period, ranging from 18‐months prior to the implementation of the programme to 24‐months after the programme began. The attitudinal results provide, at best, circumspect support for the claims of drug‐testing proponents that the programme reduces drug abuse in the workplace and improves overall productivity. The performance results, however, document a positive and substantial impact of drug testing initiative on employee productivity and absenteeism rates.
Work Loyalty and Individualism in the United States and
Canada
Authors: Ali Abbas J. , Azim Ahmed , Falcone Thomas W.
Published: September 2004

Addresses the relationship between work loyalty and individualism
in the USA and Canada in a study of 434 subjects from various
organizations which participated. Results indicate that national
identity has a minimal influence on individualism and work loyalty. Sex,
however, influenced both measures. Women were found to be more
individualistic and to score higher on work loyalty than male
participants. In addition, a high correlation was found between work
individualism and loyalty.
German studies: journals and magazines
Authors: Allen Barbara F.H.
Published: September 2004

Presents an annotated bibliography of journals and magazines useful to students and professors of German studies. The publications listed are suitable for academic and large public libraries.
Analysis of a database of subsidence damage
Authors: Crilly Mike
Published: September 2004

Describes the format and scope of a database of predominantly technical information relating to subsidence and heave claims on shrinkable/expansible clay soils. The database includes information on 484 individual subsidence claims, comprising details of the property and its structure, the damage, ground and foundation conditions, vegetation, and monitoring and remedial measures. The data are analysed and implications for the investigation of subsidence claims are examined. The analyses indicate that, among other results: detached properties have greater susceptibility to subsidence or heave claims than non‐detached properties; properties built prior to 1900 are less susceptible to damage than those built in the 1900‐1944 period; there are no reasons to be concerned over current minimum depth requirements for construction in shrinkable/expansible clays; and London clay is the most commonly encountered “problem” soil.
Building regulation and sustainable housing. Part 3: setting and implementing standards
Authors: Bell Malcolm , Lowe Robert
Published: September 2004

In this final paper in the series we set out the energy efficiency standards which should be pursued over the next five to ten years. Compared with a business as usual scenario based on past improvements, our proposed standards could go a long way to nullify the increase in carbon dioxide emissions which would be expected from the projected increase in the size of the housing stock in the next 20 years (an increase of some 4 million by 2021). Such an approach would provide an important breathing space so as to allow the development of even higher new build standards and to allow improvements in the efficiency of the existing stock. In addition to establishing an improvement programme for 2000/1 and 2005/6 the paper also assesses a number of important implementation issues. It deals with the barriers of practicability, technical risk and cost and concludes that such barriers are largely perceptual. We argue that with the establishment of very clear goals and implementation programmes, the Government together with the house building industry could achieve significantly higher standards than current regulations without major upheaval and, in the process, take a very large step towards the overall goal of creating a truly sustainable housing stock.
Environmental benchmarking of Hong Kong buildings
Authors: Davies Hilary
Published: September 2004

A method for assessing the environmental performance of Hong Kong’s buildings has been developed, known as the Hong Kong Building Environmental Assessment Method or HK‐BEAM. The assessment is a type of expert‐based survey, either of the design, in the case of proposed buildings, or an evaluation of building performance for newly built or existing buildings. The assessment essentially provides a benchmark of environmental performance against a series of qualitative and quantitative measures that earn “credits”. Buildings can be rated as “excellent”, “very good”, “good” or “fair”. The assessment covers global, local and indoor issues. The original assessment has been in use since 1996 and allowed appraisal of new and existing air‐conditioned offices. A new version has been recently produced for residential buildings. The latest version has addressed some of the criticisms of the earlier versions and covers a wider range of issues, taking a life‐cycle approach. Reviews the latest new residential version, making comparisons with the earlier new offices scheme.
Landscape of squares
Authors: Catt Richard
Published: September 2004

This fifth article in the “small urban spaces” series deals with the gardens of squares, crescents and similar enclosures as landscape.
Team inspections of high‐rise buildings in Hong Kong and the UK
Authors: Lomas D.W.
Published: September 2004

Covers topics such as the method and order of inspection, use of checklists and inspection data sheets, team inspections and the roles of the various contributing consultants and duties of the team leader, condition consensus for team inspections and the requirements of both public and private sector clients. Uses case studies from Great Britain and Hong Kong to provide examples. The case studies have been selected because they are from condition inspections of high‐rise buildings.
Developing Information Strategies in the UK Financial
Services Sector
Authors: Morgan Neil A.
Published: September 2004

Complexity and uncertainty have increasingly become the key
elements in the operating environment for UK financial services firms in
the last decade. These environmental pressures have pushed financial
services organisations into developing marketing information and
research strategies which will help them restore some stability to their
business. The emerging marketing information and research strategies
amongst the largest UK financial services companies are illustrated and
the implications for the marketing research industry both now and in the
future are examined.
The Valuation of Brands
Authors: Blackett Tom
Published: September 2004

For many companies their most valuable assets are their brands, but
until recently no reliable, objective methodology has existed for the
analysis, evaluation and measurement of a brand and its performance. The
last few years, however, have seen a burgeoning interest in brands and
branding, as evidenced by the vast premiums which are being paid for
brand portfolios and the current high level of interest in brand
evaluation for strategic planning purposes. The phenomenon of brand
evaluation is examined and the many different uses to which brand
evaluation is now being put are reviewed.
Assessing National Competitive Superiority: An
Importance‐Performance Matrix Approach
Authors: Meng Leong Siew , Tiong Tan Chin
Published: September 2004

Extends the application of a well‐established strategic marketing
planning technique (the Importance‐Performance Matrix Approach) to the
assessment of a country′s strengths and weaknesses in attracting foreign
investments. Following a description of the approach and its rationale,
the Importance‐Performance framework is applied in analysing Singapore′s
competitiveness along various infrastructural and environmental
attributes. Discusses the implications of the findings.
Journey to Marketing Clubland
Authors: Wills Gordon , Wills Julian
Published: September 2004

The emergence of marketing clubs has been made possible by database
technology. Reviews the published literature in depth and categorizes
clubs from suspects to regular subscribers. Analyses three new clubs
launched by MCB University Press for readers and authors showing
achievements to date.
Strategic Marketing Planning: A State‐of‐the‐art Review
Authors: McDonald Malcolm H.B.
Published: September 2004

Strategic marketing planning has never been the simple,
step‐by‐step approach described so prolifically in prescriptive texts
and courses. Reviews strategic marketing planning in the context of
different modes of strategic planning. Defines strategic marketing
planning, examines its role in an organization, reviews some of the
techniques used in the process and concludes by exploring some of the
principal barriers which hamper the introduction of strategic marketing
planning, or serve to reduce its effectiveness.
Opinion Polls: Right or Wrong? A Lesson in Social Research
Authors: Mitchell Vincent‐Wayne
Published: September 2004

Points out that there were 50 nationally published political polls
during the British 1992 election campaign period – 39 of which,
converted into seats, would have given a hung Parliament, eight of which
suggested an outright win for Labour, and three of which gave the
Conservatives a victory. Addresses why so many opinion polls apparently
got it wrong, and takes the reader through some of the reasons for the
discrepancy, such as the nature of opinions, sampling considerations,
non‐response, and the effect of opinion poll results themselves. Tries
to inform the uninformed reader in order that the results of future
opinion polls might be evaluated more clearly.
Constructing a Knowledge Base for a Marketing Expert System
Authors: Curry Bruce , Moutinho Luiz , Davies Fiona
Published: September 2004

Originates from a research project which aims to investigate the
potential for “intelligent” computer models as
decision‐support tools, with particular emphasis on strategic analysis.
Describes field work carried out with the intention of validating the
working models which have been developed. The fieldwork produced a
number of useful suggestions whereby the particular model could be
enhanced, as well as demonstrating the potential for applying
intelligent models in practice.
How to Profit from Premium‐priced Brands or ″Pile It High,
Sell It Cheap″ – and Go Bankrupt!
Authors: Wolfe Alan
Published: September 2004

Too much emphasis has been given in recent years to competition on
price and not enough to building customer loyalty through strong
branding based on well‐promoted product quality. While this is
understandable under the pressures of recession, continuous price
cutting and the consequent squeeze on margins leads to the replacement
of distinctive brands by undifferentiated, minimalist, low‐margin
commodities which lack marketing support. A better understanding of
business, retailer and consumer needs and perceptions of value for money
can lead to the more profitable strategy of “charge high and give
more”.
Impact of TV Commercials on Saudi Children′s Purchase
Behaviour
Authors: Yavas Ugur , Abdul‐Gader Abdulla
Published: September 2004

A sample of 217 Saudi children was surveyed to determine the impact
of television commercials on their purchase behaviour. Reports the
results of this survey, broken down by gender and discusses their
implications. Offers suggestions for future research.
Information Needs of Exporters: An Empirical Study of
Turkish Exporters
Authors: Evirgen Cüneyt , Bodur Muzaffer , Tamer Cavusgil S.
Published: September 2004

The identification and selection of attractive foreign markets is
one of the most important concerns in exporting. This process requires
using relevant, timely and useful information. Uses a sample of leading
Turkish exporters to identify the information preferences of exporters
in evaluating and selecting foreign markets. The findings reveal that
significant differences exist in the perceived importance of different
types of information across industries and principal export
destinations. Specifically, principal export destination is found to be
an important determinant of the information preferences of exporters.
The Selling Skills Workbook
Authors: Brooksbank Roger
Published: September 2004

Provides a practical self‐help guide for professional salespeople
who want to improve their sales performance. Divided into two parts,
Part 1 deals with booking the appointment and Part 2 with making the
sale. Part 1 covers areas such as how to add structure to telephone
calls; the development of a personalized script designed to provide a
more consistent pattern of high performance; and how to generate both
more and better quality appointments. Part 2 covers the skills required
in selling face‐to‐face and covers how to analyse the key components of
the sales presentation; restructure, strengthen and inject fresh ideas;
rebuild the presentation so as to maximize sales performance; and how to
take full control of personal development as a sales professional. Based
on established principles of successful selling, the workbook outlines a
model of the selling process based on the five core skill areas of
opening, probing, matching, closing and objection handling. Aimed at
salespeople and sales managers, the model provides a framework for the
ongoing development of sales skills which is highly practical and
applicable to any face‐to‐face selling situation. Also contains a
comprehensive series of worksheets to complete on each of the issues
raised; and a series of “windows” provide condensed
information for quick reference.
Marketing Information Systems in Universities
Authors: Gabbott Mark , Sutherland Ewan
Published: September 2004

Explains how it is possible for universities which are part of the UCCA/PCAS system to develop insights into their recruitment process. The changes to the university sector and government funding of higher education make it critical for universities to understand the higher education marketplace. Shows how extracts from the main UCCA database can be used to model the selection process, competitor analysis and geodemographic modelling. The effective use of information already held by universities will allow them to respond to a changing marketplace in a planned and co‐ordinated manner.
Achieving marketing success through Sun Tze’s Art of Warfare
Authors: Ho Samuel K. , Choi Amy S.F.
Published: September 2004

Explores Sun Tze’s Art of Warfare, a set of 2,300‐year‐old Chinese military strategies which have been found to be analogous to some contemporary business strategies on competition. Uses a systematic approach to develop a model through Sun Tze’s Art of Warfare for businesses to achieve success against competition. Develops a “winning model” which provides a structured framework for the successful deployment of Sun Tze’s ideas in businesses. Uses some mini‐cases to illustrate the applications of the model and a hypothetical case “Entering into a new market” to demonstrate how to formulate winning strategies step‐by‐step by using the model.
The value of the provision of a balcony in apartments in Hong Kong
Authors: Wing Chau Kwong , Kei Wong Siu , Yim Yiu Chung
Published: September 2004

In Hong Kong, a balcony is often perceived as a “green” provision in modern residential buildings. However, how the market values the benefits of balconies is seldom studied due to the difficulty in separating such benefits from other associated effects such as view enjoyment and security concerns. This paper attempts to study the implicit value of a balcony, the green effects of balconies on the prices of residential properties, and the effect of security concerns on balconies situated on lower floors. A sample of transactions in a private housing estate in Hong Kong has been studied. The sample contains apartments with and without balconies. A balcony is found to have a positive effect on the value of a property irrespective of the quality of the view. The negative effects of air and noise pollution on property prices are also found to be highly significant. Although security concerns are found on the low stories of a building, the provision of a balcony does not aggravate the hazard. Finally, the log‐linearity assumption in the empirical price model is relaxed by applying the Box‐Cox transformation to the continuous variables.
A comparison of UK/USA and European business parks
Authors: Burt A.
Published: September 2004

Attempts to explain the similarities and differences between
European business parks and those found in the United Kingdom and USA.
Considers a definition of the business park concept, building design,
lease terms, rental levels, ownership structure, and the future of
European business parks. Concludes that the European business park will
continue to evolve with the result that the present rent and quality
differential with the UK will disappear.
Very sheltered high‐rise housing in Birmingham
Authors: Priestnall D.J.
Published: September 2004

Discusses the management aspects of the successful use of high‐rise
accommodation in the United Kingdom, with particular reference to the
large number of multi‐storey flats in Birmingham. Considers the case of
the conversion of Manton House to very sheltered accommodation,
examining the project aims, building works, funding, management,
allocations, heating, and rent and charges. Concludes that the project
has shown high‐rise housing to be an ideal secure environment and a
valuable component of the community care policy.
Optimising recovery from flood and fire
Authors: Hadley P.
Published: September 2004

Considers the ways in which property managers can minimize
difficulties after a disaster by appreciating potential damage by smoke,
water and hazards such as asbestos. Summarizes the benefits of proactive
damage management to be: stabilization of damage, effective
reinstatement and disaster recovery planning. Examines one case of
damage management : Portsmouth City Council′s civic offices. Concludes
that property managers should develop closer links with loss adjusters
since swift action can make the difference between survival and failure
of a business.
The limits of intelligent office refurbishment
Authors: Boyd D. , Jankovic L.
Published: September 2004

Examines the context of design of intelligent buildings. Considers
the potential to create intelligent buildings during refurbishment in
the light of refurbishment limits – quality and quantity of space,
appearance of building. IT and services distribution and environmental
performance. Concludes that refurbishment to provide intelligent
buildings is viable if IT use is not high and building limits can be
overcome, since it is faster, cheaper and more environmentally friendly
than redevelopment.
Listed buildings: strengthening of the powers of protection
and prevention
Authors: Pickard R.
Published: September 2004

Considers the recent changes in the law and practice of the
preservation of listed buildings, particularly revised legislation which
allows increased protection measures, greater willingness to take action
against owners, and the division of responsibilities in government
between the Department of Environment and the Department of National
Heritage. Concludes that the powers to prevent unauthorised work and
neglect to listed buildings are now much strengthened.
Risk management for premises managers 1993‐94
Authors: Neil I.
Published: September 2004

Discusses how the Construction Design and Management Regulations
scheduled for 1 January 1994 will affect premises and facilities
managers. Considers the responsibilities of the client, planning
supervisor, principal contractor, designer and other contractors as a
result of the new regulations, particularly with regard to Health and
Safety at Work regulations and risk management. Summarizes new
requirements as designed to ensure health and safety throughout the
project.
Temporary forms of occupation – part II: the role of
tenancies at will
Authors: Dawson Monica , Midgley‐Hunt Janine
Published: September 2004

In Part I the inherent weaknesses and merits of licence agreements,
and their limited specialized use, were considered. Part II considers
the particular uses for, and pitfalls of, agreements which create
tenancies at will. Highlights the differences, problems and advantages
of both forms of temporary occupation.
VAT on the transfer of a business as a going concern
Authors: Harper Jack
Published: September 2004

Examines VAT on land and how this affects vendors and purchasers.
Details certain difficulties which arise because of land tax, and uses
two case studies to show how this tax affects prices and sales of
business as going concerns.
Assessing the management of science parks in the UK
Authors: Gower S.M. , Harris F.C. , Cooper P.A.
Published: September 2004

Utilizing the findings of a survey of science park managers and directors, carried out in the latter half of 1994, examines the management of property developed within science parks in the UK. Shows that, as a result of the complex motives for the development of science parks and the specialized sector they typically aim to accommodate, the management function may prove complex and consequently labour intensive and costly. Proposes that science park management, out of necessity, has to incorporate proactive and even interventionist techniques in developing an understanding of occupiers, a sophisticated understanding of whose needs are generally, and increasingly, perceived as a key determinant of successful property development and management. Concludes, however, that the increasing maturity and improving commercial profile, and hence viability, of science parks is altering the science park management role
Achieving quality and productivity in the house building sector
Authors: Djebarni Ramdane , Eltigani Hadi
Published: September 2004

Reports on the results of a research study which sought to investigate the impact of quality management systems (QMS) based on BS5750 on construction productivity of UK building contractors specializing in the housing sector. The main variables of the study (quality and productivity) have been operationalized as follows: quality, the companies were classified as having a formal quality system if they were registered to BS5750; productivity of a construction project was defined and measured in terms of the utilization of resources used by the contractors in every project. Owing to the heterogeneity of construction output in general, it was necessary to use the monetary value of resources in an effort to standardize output and apply a certain measure of harmony to it; such that useful comparison may be made. Data were drawn from priced bills of quantities and the productivity of QMS and non‐QMS contractors was modelled through utilization of the theory of isoquants. Results pointed towards the acceptance of the hypothesis that there is a relationship between the implementation of QMS and productivity on site.
Low cost HDI multilayers – the power mesh architecture
Authors: Holden Happy
Published: September 2004

This paper describes the power mesh architecture (PMA), a new interconnection topology which leverages the production technologies of microvias, via‐in‐pads and fine‐line lithography to allow planar power distribution and dense signal interconnection, on only two or four metal layers. The PMA was derived from the interconnected mesh power system (IMPS) developed and patented by the High Density Electronics Center (HiDEC) of the University of Arkansas. The IMPS topology was created to reduce the cost and metal layers on thin‐film and ceramic multichip modules. Power distribution characteristics of IMPS are presented as measured from various test vehicles. The PMA for PCBs is presented as well as impedance tables. The initial application of PMA is shown as well as an application that helps develop the wiring density model for PMA. Finally, the eight step design process is outlined to create a PMA board and an example of a notebook computer.
Asia: the growth engine for the world electronics industry over the next 20 years
Authors: Chiang Shiuh‐Kao
Published: September 2004

Gives an account of recent trends in the electronics industry and makes predictions for the next 20 years.
Open Archives Data Providers Part II: Science and Technology
Authors: McKiernan Gerry
Published: September 2004

The second of three features on the Open Archives Initiative data providers, focusing on the areas of science and technology. Outlines the services provided by Bioline International, CERN Document Server, Digital Library for Earth System Education and Organic Eprints.
MAKING A CAREER THROUGH LEARNING
Authors: Mumford Alan
Published: September 2004

The process of career planning is addressed with reference to
learning opportunities in organisations. It is detailed that much
managerial learning is informal and accidental rather than the result of
the formal processes of management development. Some guidelines are
given as to how this informal learning can be linked with formal
learning experiences.
OUTPLACEMENT IN AUSTRALIA
Authors: Stevens Paul
Published: September 2004

The need for, and the establishment of, a worklife counselling
service in Australia is outlined. Initially set up for individuals made
redundant one organisation is now developing other areas of counselling
skills.
USING THE NEXT GENERATION OF ASSESSMENT CENTRE TECHNOLOGY
FOR SKILL DIAGNOSIS
Authors: Stumpf Stephen A.
Published: September 2004

The techniques used in assessment centres business tasks, role
plays, group discussion problems, in‐baskets, interviews – are now
being integrated into realistic situations to form holistic business and
environmental contexts in which participants individually and
collectively perform. Observers work with participants to diagnose
managerial skills by examining behaviours, interactions and approach to
the issues and people within the simulated business. Seven large‐scale
business simulations are detailed and discussed and examples of their
use in two different organisations are outlined.
SUCCESSION PLANNING: CURRENT PRACTICE AND FUTURE ISSUES
Authors: Hirsh Wendy
Published: September 2004

A study of succession‐planning practice in 12 large UK employing
organisations, selected for their considerable experience of producing
and using succession plans, is summarised. Succession planning is taken
to cover the identification of successors for posts and of posts for
people (career planning). The major purpose is to show how organisations
have recognised the inherent difficulties of succession planning and
adapted it to be of practical value. The trends noted include: changes
in scope and objectives, changes in the planning process itself and
changes in information support. The pay‐offs and spin‐offs are
summarised. Future issues are raised, particularly decentralisation,
pressures to adapt fast tracks and succession planning in
self‐development cultures.
CAREER GOAL: ENTREPRENEUR?
Authors: Stumpf Stephen A.
Published: September 2004

Starting a business, launching a new product or venture, or
becoming an entrepreneur is a goal expressed by many people sometime
during their career. Such goals are often among the two or three career
alternatives being considered by business students during the
exploration stage of their career (e.g. ages 17 to 30). Yet relatively
little information is available in the career choice literature about
the distinctive aspects of an entrepreneurial career. Because an
entrepreneurial career places many unique demands on those who pursue
it, it is important to know how entrepreneurs might differ from
non‐entrepreneurs and how an entrepreneurial context differs from a
mature business context.
THE LAST THING I BUILD
Authors: Kimeldorf Martin
Published: September 2004

As The Last Thing I Build opens, Jerry Fenner somehow finds
himself drawn back down into the basement to be with his old friends,
Table Saw, Computer and Telephone. It is time for a final accounting. In
the bowels of his home, Jerry confronts his unfinished plans,
unfulfilled dreams, and his father′s expectations. Table Saw challenges
Jerry to build one last project. Telephone interrupts him a great deal
with its pesky ringing and glib comments. At least, the Computer
remembers what Jerry wrote, and why. As the life‐journey from school
teacher, to writer, to alcoholic draws to an end, Jerry discovers what
he has built. Then, the phone rings – one last time.
A longitudinal study of a flexible manufacturing cell operation
Authors: Sohal Amrik S. , Fitzpatrick Paul , Power Damien
Published: September 2004

Presents the experiences of a medium‐sized Australian manufacturer with cellular manufacturing over the past ten years. The case study reveals that careful planning and implementation are not the only component of ongoing success in a flexible cell environment and that effective management of inputs, layouts and human resources is required to ensure strategic benefits over a long period of time. Provides a summary of the initial planning and implementation of the flexible manufacturing cell (FMC), which was considered by management to be successful. The subsequent decisions taken by the company are then described, which resulted in the poor utilisation of the system. The recent actions taken by the manufacturing manager to enhance the performance of the FMC are then discussed. Concludes with a list of the lessons learned and the critical success factors in implementing and managing FMC.
Strategic Aspects of Supply Chain Management
Authors: Macbeth Douglas K. , Ferguson Neil
Published: September 2004

Supply chain management can be seen as an approach to obtaining the
benefits of Vertical Integration without ownership. Vertical Integration
has the potential to offer benefits of increased control as well as cost
reduction, but supply chain approaches can theoretically provide these
same benefits through effective organisation. The concerns with supply
chains are discussed under the headings of: innovation, competence and
value added, investment flexibility, networks rather than single chains,
proprietary design knowledge and dependence. The conclusion is that,
where supply chains are identified (even within vertically integrated
organisations), then an approach based on effective management of each
of the customer‐supplier relationships is key to success. Reference is
made to work and materials produced by the Supply Chain Management Group
at the University of Glasgow Business School which emphasises the need
to implement “best practice” at each point in each chain.
Competing in Manufacturing with AMT
Authors: Zairi Mohamed
Published: September 2004

The article discusses the relevance of Advanced Manufacturing
Technology (AMT) at the strategic level. Based on a research project
involving 20 UK users of AMT innovation, the article concludes that the
approach to AMT implementation determines the type of competitive gains
to be expected. It was found that the competitive behaviour of AMT users
tends to follow one of two rules: An aggressive competitive approach
means that AMT is at the heart of competitive strategy, playing a
specific role for cost, and differentiation objectives. A defensive
approach means that AMT is limited to a local role for the provision of
economic gains.
Computer Technology and International Competition: Part 2:
Managing the “Factory of the Future” to Achieve Competitive Advantage
Authors: Goldhar Joel D. , Schlie Theodore W.
Published: September 2004

Increased flexibility is discussed as the key to competitive
advantage in the CIM factory. The treatment begins with the customer and
works backwards to show how CIM technology affects competitive strategy
– for example in economy of scope, truncated product life cycle,
multi‐mission facilities, variety, as well as flexibility. Many of the
CIM advantages can be best understood by considering it as an
information system. Industrial examples are given to illustrate, and
strategic principles for CIM are set out. The article concludes with a
look at the future possible developments of CIM.
Manufacturing Strategy – Bridging the Gap
Authors: Small Brian
Published: September 2004

If companies are to be successful they must have a competitive
strategy. A composite, formed of successful manufacturing company
strategies, is outlined in order to resolve manufacturing industry′s
perceived conflict of financial product and manufacturing objectives.
The proposed solution, cash sensitive restructuring, is described as a
method of enabling companies to raise their performance by using
resources hidden within the business in four major areas: fixed assets,
inventory, overheads and manufacturing policy. Cash sensitive
restructuring is shown to provide a bridge between the theory and
practice of manufacturing strategy.