bluuebunny/crossref_metadata_2025 huggingface dataset:
EU as a single digital society with relevance to the socio-legal approach
Authors: Bu-Pasha Shakila
Published: July 2024

The European Union (EU) has attempted to create a harmonised legal system in the area of data protection that aims to cover all the EU Member States. This paper aims to examine the interaction between society, technology and related law, and to explore whether it is practical to consider the EU as a single society under technological developments, and as an example, in data protection law. In spite of the diversity of EU Member States, this paper seeks to discover the socio-legal and socio-technical realities that influenced the harmonised approach in the EU.
Building a woman’s brand through serving on nonprofit boards
Authors: Cronin-Gilmore Julia , Maguire Diana , Asgarpoor Jena Shafai , Nabavi Majid
Published: July 2024

This paper analyses building a woman’s brand through serving on nonprofit boards. Through quantitative analysis of an online survey, the study considered three constructs of building a brand through board membership in the nonprofit sector. First, the prevalence of token board members, in terms of members appointed for appearance of diversity as well as members who serve only due to a corporate requirement. Second, the study examined the prevalence of and motivations for recruitment of younger board members to build their brand. Third, the study questioned whether engagement of board members may correspond with physical presence at meetings.
Identifying and authenticating the users of virtual currency via electronic attestation and the European Digital Identity Wallet
Authors: Alamillo-Domingo Ignacio
Published: July 2024

EU regulations mandate the use of customer identity verification and authentication measures to ensure virtual currencies are not used for money laundering activities or the financing of terrorism. This paper explores these obligations in the context of electronic attestation, the European Digital Identity Wallet and the proposed amendment to the eIDAS Regulation.
Building green brands with social media: Best practices from case studies
Authors: Mukherjee Avinandan , Onel Naz
Published: July 2024

As consumers increasingly perceive environmental problems and sustainability issues on a global scale, environmental consciousness is likely to play a greater role in the consumption process. This makes it imperative for companies to design and market green brands. At the same time, the growing importance of social media in today’s advanced technological environment is evident. Social media provide powerful opportunities for green brands to engage with consumers. Of the plethora of published work on both social media and green brands, very little of the research connects the two. This paper uses a case study methodology to investigate the significance of social media in promoting green brands and sustainable consumption. Findings suggest that those companies with innovative features on their social media pages that recognise their customers for their environmental actions, that support interactions among fans as well as between brand and fans, and that provide sustained information updates, can build successful green brands as well as gain trust and loyalty among their customers more easily than their competitors. The importance and implications of social media usage for green branding are discussed.
Collaboration and the sharing of information help reduce payment transactions fraud
Authors: Doeland Marco
Published: July 2024

In recent years, the Netherlands has benefited from the voluntary cooperation between various parties that play a role in the payment chain. For example, knowledge and experience in the field of fraud prevention and cyber security are shared and exchanged, more research and threat analyses are conducted, and fraud mitigation measures are coordinated and implemented jointly. This domestic partnership is unique in Europe. The Dutch Payments Association manages the collective aspects of cyber security policy in relation to the payment system, and works closely with other institutions, including the National Cyber Security Centre, to implement this policy. It also coordinates fraud prevention within the entire payment chain, compiles and analyses statistics on fraud, and drafts prevention policy. In addition, it coordinates the implementation of measures designed to prevent fraud. This unique Dutch partnership limits cyber crime and fraud. Any payment chain is only as strong as its weakest link, however; therefore, cooperation between the various parties involved is vital to ensure and enhance security in the payment chain. This paper describes the Dutch approach to fighting fraud in the payment system.
Defects in dilapidations: Engineering services
Authors: Lemmon Stephen
Published: July 2024

Engineering services can form a large proportion of a dilapidations claim and so need to be looked at by a specialist. Some of the defects are hidden from surveyors or engineers undertaking a visual survey, perhaps because the tenant is still in occupation or access is not easy. Using some specific examples of dilapidations claims that particularly involve heating and air conditioning systems, this paper shows where disrepair was only discovered after lease end. Some useful tips are given on what to look for and when further testing or validation is recommended.
Building a university traditions programme for the 21st century
Authors: Peruta Adam , Pierce Lynne
Published: July 2024

Today's university students use social media and technology as much as, if not more than, face-to-face communication for networking and involvement on campus. Universities must not only recognise this, but learn to use the digital media available in innovative ways; namely, for promoting campus traditions and rituals. University traditions are brand assets that can be used to form the university image, helping to distinguish its students and alumni from other academic institutions. Many universities have traditions programmes that inform the university community of traditions, events, and other affinity-building activities and how to take part in each. A majority of these programmes, however, are not measured and are difficult to manage. Ithaca College, a small liberal arts school in Upstate New York, took their traditions programme one step further with a digitalfirst approach. This paper presents the authors' experience in launching a digital traditions programme - a social media initiative using a gamified smartphone application - built to enhance the student experience. Qualitative data gathered from programme participants indicate that student participation in traditions can affect engagement, retention and connection.
Risky business: Using enterprise risk management at an airport
Authors: Messer Ron
Published: July 2024

Operating an airport is fraught with risks. Identifying, assessing and managing these risks should therefore be an important part of strategic planning. This paper outlines the key elements of enterprise risk management (ERM) and how it can be used by an airport. It describes both well-known, and less well known, exposures experienced by a major North American aviation facility and ranks these based on their likelihood and potential impact. The risks identified requiring immediate attention included problems with commercial airlines, terminal tenants, property taxes, government intervention, viral epidemics, inter-modal transportation and vehicle parking. The majority of the risks noted were financial or operating in nature. The most commonly identified concern related to major capital projects, while the activities of the airlines were also frequently mentioned. Of the 220 risks noted, 74 were considered to be above the risk tolerance threshold. The information in this paper can be used by airport operators to help identify, assess and mitigate the potentially negative effects of threats in their internal and external environment.
Using digital storytelling to reduce the stigma surrounding mental illness: Real, bold and defined social marketing strategies
Authors: Nycyk Michael , Mack Craig
Published: July 2024

Digital storytelling, where a person appears in a video on a social media platform, has for some time been used to encourage audiences to reconsider their attitudes towards mental illness. Marketing the experiences of vulnerable people, however, is a risky undertaking that must be addressed carefully. This paper presents three strategies to consider when designing such campaigns: real, bold and defined. The paper provides an in-depth examination of the three strategies, using examples to illustrate how they can be incorporated into a marketing plan. It concludes with a review of the key issues to consider in order to protect those willing to tell their stories, and discusses the potential implications for mental health organisations and social marketing professionals.
Thriving in the digital age: The rise of the PAL supply chain and why businesses need a Copernican business revolution
Authors: Culey Sean
Published: July 2024

For those unaware of the process of creative destruction and the waves of technological change powered by it, this is a confusing and disorientating time. Unlike the downswing period from the late 1980s until the crash of 2008, the past can no longer be confidently used as an indicator of the future, which creates havoc for those tasked with developing plans and forecasts. In this world of uncertainty and unpredictability, resilience and agility have replaced cost-cutting and offshoring as supply chain leaders’ primary objective. The COVID-19 pandemic that swept across the globe in 2020 rapidly changed consumer behaviours and forced businesses to close, sending the world into government-mandated lockdown. Businesses were presented with a choice: adapt, rely on government-sponsored life support — or die. Yet, some companies have seen opportunity in the uncertainty, embracing the theory that the best way to predict the future in these uncertain times is to create it. They are experimenting with the revolutionary new technologies that have emerged during this wave, creating new business models that transform the supply chain but also exponentially increase its complexity. But to take advantage of these new machines requires a new mindset and a willingness to embrace new methods and management processes, which is where many companies are struggling. This paper aims to explain why this period of rapid, transformative change is happening, what changes we can expect throughout the decade, and how supply chain and business leaders need to adapt to not just survive through the period — but thrive.
The quiet airport: San Francisco International Airport’s programme for managing terminal noise for an improved guest experience
Authors: Birch Christopher
Published: July 2024

While discussions about noise at airports usually focus on the impact aircraft have on neighbouring communities, a new conversation is emerging around the impact noise has on airport ambiance, and how satisfaction and revenue may be diminished. Left unmanaged, excess noise can grow to an enormous proportion and range and negatively affect the guest experience while adding little intended value. This paper discusses how airports are fishing for opportunities to improve satisfaction and revenue by implementing sensible noise policies that serve also to improve communication with passengers in order to counter this trend.
Four ways digital works to build brands and relationships
Authors: Aaker David
Published: July 2024

Firms too often fixate on ‘digital’ as a silo entity when there are many dozens of forms that digital can take, each with its own objective, organisational players and digital technology. These digital forms can be organised into four types — support the offering and its use, amplify other brand-building platforms, augment or enable the offering, and create digitally driven or enabled brand-building platforms. These last two, in particular, are often strategic and should be resourced and managed accordingly. One implication of this perspective is that digital should not be in an isolated silo but should be embedded in business and marketing units. Another is that digital capabilities should be broad, in part because there is power and synergy in harnessing multiple technologies, and in part because different programmes will require different technologies. Still another is that success measures should match programmes.
The variability of UK domestic energy assessments
Authors: Gledhill Toby , Kempton Jim , Swan Will , Fitton Richard
Published: July 2024

The 2008 Climate Change Act has committed the UK to reduce carbon emissions by 80 per cent in 2050 from 1990 levels. Key to achieving this is a focus on reducing carbon emissions in residential property, where more than a quarter of the nation's carbon dioxide is emitted. The assessment of dwellings is an essential part of this process and this paper investigates the role of the assessor and the various energy models as applied in the UK. Within this context, the authors consider the building energy modelling system that is in place for reporting carbon reductions, with a focus on the role of assessors. In doing this, the authors will simulate errors in data collection and input, and analyse their ramifications for building performance and the incentive systems in the UK. The paper closes by considering how the problem may be further investigated to better understand the linkages between policy, knowledge and performance analysis in UK domestic properties.
Can the sanctity of journalism be maintained in an era of native advertising? Case study of Netflix
Authors: Egan Beth Donnelly
Published: July 2024

Advertisers have long paid to tell brand stories to influence brand attitudes. Today, people have embraced a world where they act as much like publishers, programmers and content providers as they do consumers of content. Advertisers therefore had to find ways to attract consumers to interact and engage with content or lose their attention altogether. This led to the rise of ‘native advertising’ — content that follows the form and function of the surrounding subject matter. Editors and journalists decry this practice as a blatant violation of the separation of church and state, while publishers embrace it as it has funnelled billions of dollars back into their businesses, which had been suffering from a decline in traditional media consumption. Who is right and who is wrong is up for debate. But one advertiser is ignoring rhetoric and producing compelling content that consumers are reading, engaging with and sharing. That advertiser is Netflix, a streaming video service that produces and distributes its own original programming. With a commitment to respecting church and paying its dues to state, Netflix has funded the investigation and reporting of stories that tell the truth behind some of its fictional series. These articles have proven to be some of the most popular content on the publisher's sites such as nytimes. com and wsj.com and have had a positive impact on consumers' views of Netflix and its original programming — proof that the practice itself is not flawed. Rather, it is about respect for truth, transparency and the desire to provide valuable content and experience.
Socrates in the C-suite: The need for Socratic dialogue in corporate compliance
Authors: Rusch Jonathan J.
Published: July 2024

This paper discusses the need for compliance officers to demonstrate that their companies’ compliance policies and procedures are operationalised and defensible in the face of audit or regulatory scrutiny. To do so, they must begin by asking questions about each major element of their compliance programmes. To ask questions in the right way, this paper advocates that they use Socratic dialogue: asking a question, using the answer to formulate another question, and systematically continuing the process of questioning and cross-questioning to explore a topic thoroughly. The general structure of complianceoriented Socratic dialogue should be built around four questions: (1) ‘What are the purpose and intent that the government has stated for this programme requirement?’; (2) ‘What, specifically, have we done to satisfy this programme requirement?’; (3) ‘How will we prove and document what we have done?’; and (4) ‘How do those facts help in demonstrating the effectiveness of our programme?’ The paper then uses examples of specific Socratic-dialogue questions with regard to three hallmarks of effective corporatecompliance programmes — ‘tone at the top’; sufficiency of compliance resources; and examining risk assessment — to show how such questioning can foster improved corporate compliance. For ‘tone from the top,’ the questions reflect law enforcement expectations that leaders engage in concrete, specific actions to demonstrate compliance leadership. For adequacy of resources, the questions reflect the need for specific answers about staffing levels, staff expertise and training, and how corporate decisions about resources are made. For risk assessment, the questions reflect the need to have specific information about the company’s specific compliance risks, the methodologies it uses for risk assessment, and whether risk-assessment data is timely delivered to the right decision makers. The paper concludes that Socratic dialogue can be not merely useful, but necessary, in seeing that a corporate-compliance programme is well-designed and effective.
Reasoning about unstructured data de-identification
Authors: Thaine Patricia , Penn Gerald
Published: July 2024

We frame the problem of de-identifying unstructured text within the greater landscape of privacy-enhancing technologies. We then cover what sort of background knowledge can be gained from only stylistic information about a written document and how we can use research on authorship attribution and author profiling to improve our understanding about the sorts of inferences that can be made from an otherwise de-identified text. Finally, we provide a risk score for determining the likelihood that a message will be attributed to a particular author within a dataset using only author profiling tools.
The importance of occupancy patterns on the analysis of heating energy relating to housing refurbishment
Authors: Stevenson Vicki , Mcnaboe Barry
Published: July 2024

Attempts to reduce household energy consumption for space heating are showing little progress. This paper explores the role of thermal mass in refurbishing an existing dwelling to reduce heating energy consumption. The investigation is based on three refurbishment strategies to achieve light, medium and heavy weight building structures in conjunction with a highly insulated and airtight structure (compatible with Code for Sustainable Homes Level 5). This was based on a typical Irish dwelling originally constructed using concrete hollow block, although the results could be extrapolated for the UK, which has a similar climate. HTB2 (a dynamic thermal energy calculation engine) was used to carry out thermal modelling of the refurbishment strategies in conjunction with more than 40 occupancy patterns. For average occupancy, the thermal mass had little impact on energy use; however, light weight fabric was slightly more efficient for lower or intermittent occupancy. The energy penalty of reheating dwellings left unoccupied and unheated for a full day was equivalent to 1.2–2 days’ heating energy. Increasing thermal mass reduces the likelihood of major overheating but does not mitigate it entirely. The remaining overheating hours, however, could be sufficiently addressed by increasing the ventilation to 1.5 Air Changes per Hour during overheating hours.
Managing digital (image) assets at Northwestern University
Authors: Finzer Nicole
Published: July 2024

This paper resulted from a panel discussion at the ARLIS-NA 43rd Annual Conference, which addressed real-life models that defy the prescribed script for digital asset management and call on information professionals to build new workflows into existing organisations. The panel presented three scenarios addressing disparate digital materials, constituents and needs. In one, a large museum has concentrated workflow and organisational health around digital assets. In another, a small museum has utilised a single tool and workflow for bibliographic, collection and archival assets. In the third, as discussed in this paper, a large university adopts the needs of widely disparate digital image assets in both the humanities and sciences.
Did my app just crash? A case study of the Kakao superapp disruption event
Authors: Hefley Bill , Haynes Steven , Green Travis
Published: July 2024

Superapps (ie apps that integrate the features of multiple applications for a more convenient user experience) have become pervasive among Internet users. This case study examines a recent disruption to one such application: KakaoTalk — the most widely used messaging application in South Korea. Specifically, the case study examines a fire incident at the SK C&C data centre, which caused an extended outage for one of South Korea’s leading tech companies — Kakao Corp. The review of this event reveals how ineffective disaster readiness resulted in inadequate fire response, leading to serious ripple effects across the data centre. During the outage, cyber-security threats rose. As a result of these disruptions, Kakao users turned to competitor apps, resulting in changing market dynamics. This case study highlights the unforeseen costs and socio-economic influences caused by such interruptions, highlighting the importance of holistic risk management strategies.
Facilitating preservation through collaboration: Harmonising practices across university departments
Authors: Kelly Heidi , Homenda Nicholas
Published: July 2024

In 2015, the Indiana University’s (IU’s) Communications Department partnered with IU Bloomington Libraries to collect and preserve born-digital institutional heritage. While this department utilises Widen as its enterprise digital asset management system, storage limitations necessitated the partnership in order for the objects to persist. Starting with 5 TB of content, IU librarians collaborated with the University Archives in order to analyse the digital objects’ metadata and determine a workflow for ingestion and long-term preservation of digital objects. This partnership expanded to include the IU Kelley School of Business as well, leading to new challenges in terms of aligning practices across various units. The partnership between IU Communications, Kelley School of Business and the IU Libraries has posed many challenges to the existing infrastructure. It has required both social and technical solutions in order to establish a collaborative workflow that will in turn provide the basis for similar future projects with other schools and departments.
Strengthening infectious disease surveillance in a Dutch–German crossborder area using a real-time information exchange system
Authors: Waarbeek Henriëtte Ter , Hoebe Christian , Freund Hermann , Bochat Verena , Kara-Zaïtr Chakib
Published: July 2024

International outbreaks are occurring much faster than before and require rapid trans­national detection and response. Never before has there been a more urgent need for improved crossborder collaboration on harmonisation of surveillance and response systems despite varying legislations. In the Euregion Maas Rhine, the Public Health Services of South Limburg in the Netherlands and Aachen in Germany agreed to join forces to work on a collaborative tool for sharing real-time infectious disease data. Both units had already implemented an adapted version of HPZone (a web-based software suite for managing infectious diseases at the local level). The collaborative work was realised through finding solutions to five key challenges. First, Euregional disease protocols were agreed commensurate with national guidelines. Secondly, a minimal dataset for infectious disease exchange information was negotiated taking into consideration international health regulations and differences in legislation. Thirdly, a mature risk assessment model for infectious disease was augmented to account for transborder spread and Euregional impact. Fourthly, protocol alert rules were negotiated on triggers for early warning. Finally, a crossborder dashboard, as a component of HPVista and encapsulating the four previous deliverables into a secure web-based system, was developed. HPVista is the parent application to HPZone and enables wider incident command and control regionally, nationally and internationally. The dashboard has facilities for displaying what, when, where and how cases, contacts and outbreaks happen in the crossborder area. It also provides secure communications for further discussion and exchange of other key information not currently shared electronically. The collaborative work embedded in the modified HPZone and HPVista versions with real-time surveillance and geographical information system mapping readily facilitates the systematic analysis of crossborder health incidents in a continuously changing environment and will result in improved public health emergency management.
What is the price of a derivative security?
Authors: Rozenberg Sasha
Published: July 2024

This paper analyses pricing financial instruments from different angles: it discusses classification of the instruments according to their difficulty; it presents derivative pricing methodologies and different sides in the mark-to-market vs. mark-to-holding argument; it describes challenges in data collection and cleansing, and technological systems that handle the data; it dicusses the notion of the model risk of derivative valuation. In addition, it recommends best practices to the buy-side community for valuing complex trades and also discusses the best practices for choosing independent valuation vendors.
Turn your luck around: Reversals on ACH payroll credits
Authors: Cole Mary Kate
Published: July 2024

With the extensive use of electronic payment to staff and the encouragement of further participation by payroll departments within many corporations, this paper looks at the Automated Clearing House (ACH) Network and the challenges it faces, particularly with respect to reversals on ACH credits. The ACH Network provides an efficient, cost effective payment network that benefits all participants, but there are issues that may need to be taken outside of the network for resolution.
The King County Regional Trusted Partner Network: A case study of programme development, implementation and lessons learned from the first two years
Authors: Badger Sheri , Trimarco Susanna
Published: July 2024

In 2017, Washington State passed a law requiring life-safety alerts and warnings to be delivered to its residents in languages they understand. In response, King County Emergency Management and its partners developed an inclusive emergency communications plan to address this challenge. A key goal of this plan was the development of a trusted partner network (TPN), run by volunteers from the county’s various language and ethnic groups, to relay timely life-safety alerts to their communities, in order to save additional lives and property. This paper outlines the development of the TPN from concept to activation, and shares the lessons learned along the way. It also describes the limitations of the programme and the various factors that jurisdictions should consider before replicating such a programme.
Reinventing the Radio-Canada Archives to transform the business and pursue innovation in production
Authors: Monette Patrick
Published: July 2024

This paper describes a strategic planning exercise conducted by the CBC/Radio-Canada French Services’ Media Libraries and Archives department to address the challenges arising from the broadcaster’s digital transformation and impending relocation. Innovation and client engagement were key pillars of this initiative, which sought to redefine the department’s mission, vision and shared values. The new operating structure optimises the department’s relevance so that it can embrace opportunities proactively, while providing agility to assign staff to business requirements and ongoing projects. The structure also enhances employees’ versatility and professional development. The result will be a stronger, more strategic positioning within the organisation, and will help make the department’s expertise indispensable to its business partners. This paper provides an overview of the thinking and process behind the department’s repositioning from various perspectives, including: the participatory process behind the strategic planning exercise; the role of innovation in the transformation process; the new organisation structure and goals; the change management and team engagement approach used to implement the structure; the outreach approach using client hubs; and the organisational and human challenges faced thus far.
Nothing about us, without us: An inclusive preparedness programme for the whole community from inception to sustainment
Authors: Black Karla , Draper Patricia
Published: July 2024

Nearly one fifth of the US population has a disability that impacts their communicative, mental or physical function. There are often not enough opportunities for people with disabilities to receive basic emergency preparedness training to help them be more resilient in times of crisis as preparedness education typically targets the general population. The Kent County Health Department, in collaboration with local disability advocates and preparedness educators, developed an inclusive preparedness programme to provide basic preparedness training for the whole community. This paper describes the evolution of the programme along with lessons learned by the participants and instructors.
Explainable AI in banking
Authors: Burgt Joost Van Der
Published: July 2024

Artificial intelligence (AI) is becoming more commonplace in the financial sector. Consequently, various legislators and supervisory authorities, including the European Commission and the European Banking Authority, are considering the development of AI-specific policies and/or regulations. Explainability seems to be at the heart of the current debate on responsible AI. When financial firms start to deploy advanced data analytics, such as deep neural networks, in their business processes, the need we feel to understand what is going on ‘under the hood’, naturally, becomes stronger. After all, while techniques such as deep learning are able to achieve extremely high levels of accuracy, they are also at the root of the ‘black box’ problem. While it is easy to agree on the importance of explainable AI, agreement on what explainability entails can be a bit more challenging. And even if we can agree on a definition of explainability, agreement on the right trade-off between explainability and performance is a different matter entirely. The challenge we face, both as regulators and as financial firms, is to understand the risks we are dealing with and to conscientiously assess what level (and what kind) of explainability is warranted in different situations. While this is certainly no easy task, it is part and parcel of what constitutes responsible AI in the financial sector. This paper concludes that trust is crucial when it comes to AI in banking. Complex AI technologies are new, and it will take time for banks supervisors, as well as wider society, to grow comfortable with their application. Banks must ensure this technology is deployed conscientiously across the banking system, which may require certain changes to the regulatory framework.
The Museum of Obsolete Media: Tech evolution and the need for continuous data migration
Authors: Querette Joao Paulo
Published: July 2024

With the digital universe growing exponentially and the recognition that, with the advancement of technology, all physical media will eventually become obsolete, it is essential for archivists and the developers of archive technologies to acknowledge the fundamental necessity of data migration. Unfortunately, the migration of archives is a costly and burdensome process, and as such frequently postponed until it becomes urgent. This paper proposes a simpler model of ongoing and semi-automated migration, where the process becomes part of the daily activity and workflow of an archive, cutting costs and guaranteeing its continuity and longevity. To this end, the paper argues that digital archives should take advantage of datacentre technologies, especially object-based storage, with the goal of creating highly dynamic and abstracted from physical media object archives.
Smart surveys: A review of available technologies
Authors: Mclean Simon , Fitton Richard
Published: July 2024

This paper examines the rationale for assisting parts of the investigations within a domestic building survey by using remote smart technology. Sensor equipment can identify many conditions within a building that indicate a defect. It can be located in areas that a surveyor cannot easily access, and be allowed to collect data over extended periods. Other equipment such as thermal imaging can identify defects possibly hidden from the human eye, such as a structural crack hidden behind plasterwork. Laser measurement can identify signs of even slight structural movement, and satellite technology could pre-warn a surveyor of the presence of issues such as Japanese knotweed. The data obtained from sensor technology can be used to extend the scope of current residential surveys to provide building performance and environmental information to the would-be purchaser. This paper evaluates existing technologies and upcoming devices currently in use for alternative purposes that could be adapted for use in a smart building survey.
Managing global property portfolios, transactions and teams : A primer for corporate real estate executives — Part 4: Transactional Risk Management in Multinational Context
Authors: Hagy James
Published: July 2024

Part 4, the concluding segment in this series of articles, considers transactional risk management in the relationship-building and deal-making phases of a new project, including intended and potentially unintended impacts of exploratory discussions and preliminary documents such as term sheets, letters of intent and memoranda of understanding. There is also an overview of the importance of legal compliance and ethical considerations in an increasingly regulated and multicultural context.
An SEO's perspective on how to manage international teams
Authors: Scoble Moriah
Published: July 2024

Although diversity in a company comes with many benefits, those tasked with working directly with people from other countries do not necessarily have the cultural awareness needed and are often unskilled in adapting their communication style. So despite good intentions, miscommunication can often keep companies from reaping the many benefits of an international team. To communicate effectively in this new environment, where diversity is on the rise, takes a new set of skills and, even more importantly, a new perspective. Whether you are challenged by managing a team abroad or are working with someone in your office who is from another country, this paper offers seven tips on how to adapt your communication and, in turn, improve corporate efficiency.
Stress testing bank insolvency risk by systemic equity market shock: An expected shortfall approach
Authors: Yang Hank Z.
Published: July 2024

This paper proposes a simple intuitive approach for assessing and stress testing the insolvency risk of global systemically important banks (G-SIBs) by shocking systemic risk in the equity market. In particular, the paper introduces two metrics to measure the relative adequacy of total loss absorbing capacity (TLAC) upon resolution of a bank under both real market conditions and stress test settings. The metrics may also be calculated on a regular basis for monitoring bank insolvency risk. Three global systemically important banks, including Credit Suisse, are presented as examples for the analysis. To capture the heavy tail feature of equity market downturns and ensure conservatism for stress testing, an analytical framework is adopted based on extreme value theory with expected shortfall, power law distributions and copula method. The analysis concludes that G-SIBs may have a high probability of loss exceeding TLAC under systemic market stress.
Retention marketing: Higher education’s new frontier
Authors: Mcdaniel Andrew , Vaughn Jenn
Published: July 2024

The higher education landscape is changing: 75 per cent of Generation Z say that college is not the only way to get a good education. The 2008 birth dearth has shrunk our pool of 18-year-olds by 15 per cent. National Association for College Admission Counseling’s (NACAC’s) ethic code changes mean colleges can poach our students like never before — and that was all before COVID-19. In this new frontier, retention marketing is paramount. This paper provides insights and approaches to retention marketing that will fit a wide range of audience needs, including case studies from our work at UC Davis Student Affairs Marketing and Communications as it relates to retention and our research into Gen Z.
A golden opportunity: Case study of the Pritzker Military Museum & Library
Authors: Williams Megan , Embrey Theresa A. R.
Published: July 2024

The Pritzker Military Museum & Library had a golden opportunity in late 2013. The institution expanded from a library to a museum and a library. This institutional change occurred at the same time that the institution was due to upgrade its library catalogue. This paper focuses on the digital asset management decisions to integrate the library catalogue, oral history recordings, archived television show productions and other digital assets into the institution’s rebranded website, and the initiatives the organisation has since used to publicise and promote its digital assets through a variety of formats and channels.
Scenario planning and the future of work: There is a better way to predict the future of work
Authors: Levin Arnold Craig
Published: July 2024

The desire to predict both the future of work and the workplace of the future is not a new phenomenon. Within organisations there has always been a need for this knowledge. Today, with organisations facing unprecedented disruptions that are changing their business models and transforming the very nature of their organisational design, the need to predict one’s workplace of the future takes on new importance. This paper explores the forces that are causing disruptions to every industry, how they are transforming the concept of these organisations, and how a better understating of future conditions can create strategic importance to the role of workplace design. This paper goes on to show how traditional ways of predicting the future of work based on trends has often been short-sighted and how predicting the workplace of the future through the use of scenario planning is a more meaningful way of navigating the uncertainties of the business landscape and has the potential to align workplace design strategies to an organisation’s business strategies, thereby enabling the workplace to serve as a strategic asset rather than an expense.
From lens to screen and everything in-between: Mastering the media supply chain by embracing service-oriented architectural approaches
Authors: Gold Nick
Published: July 2024

Rapid technological developments in the media space are affecting not only the type of content being created, but also how it is delivered, to what kind of devices, and the type of monetisation gateway under which the content may fall. This is happening against the backdrop of significant mergers and acquisitions, as well as the entrance of a bevy of new players. This constantly shifting hyper-heterogeneous media landscape calls for a top-down, comprehensive approach that borrows from best practices in supply chain management. To accomplish this, media must look to other industries and adopt similar approaches to system management and integration. These include adhering to the principles of service-oriented architecture (SOA), and adopting specific technologies to enable this approach, including middleware integration and automation platforms such as enterprise service bus (ESB). This paper describes the supply chain challenges, how adopting SOA and related technologies can solve them, and how this will help meet the challenges that will undoubtedly arise in the coming years.
Collecting born-digital material at the source: Acquisition strategies and lessons learned
Authors: Drake Davis Laura , Gant Anne , Pao Chew Tee
Published: July 2024

The archival of born-digital films and other digital moving-image content presents unique challenges. Complex file formats and content with increasingly higher resolution result in large file sizes and large packages of files, with multi-terabyte master files being the new norm. Standards for long-term preservation and what content to collect from film production remain in flux, with practices varying among institutions. To process and provide access to these materials efficiently requires innovative and nimble workflows that can adapt to the changing landscape. This paper describes the challenges and experiences with born-digital films at three institutions: the Asian Film Archive (Singapore), Library of Congress (USA) and Eye Filmmuseum (The Netherlands). The authors discuss their personal experience of the issues related to collecting practices, technology implementation and funding. This information will be of particular benefit to any archives and institutions about to embark upon digital preservation planning.
Controlling your destiny: Leveraging flexibility and cost certainty in CRE
Authors: Weinbrenn Jonathan
Published: July 2024

The challenges and uncertainties of the global economic and political climate create a range of unique and ever-changing pressures and demands for corporations and their real estate portfolios and planning. Radical change in global business models and daily advancements in technology have altered the face of traditional corporate structures. Greater space efficiency is becoming more apparent, with many occupiers focusing on cost control and efficient use of space, rather than expansion. There are new global economic powerhouses — fast-growing, dynamic corporate entities as well as a seismic shift in gross domestic product from emerging economies. All of these evolving developments cause concern, challenges and opportunities for global corporations and, within the corporate real estate (CRE) function, pose the same dilemmas and possibilities. The pressure to align a flexible, adaptable and cost-effective real estate platform to match, or indeed predict, the corporation's next moves is now more critical in terms of its impact on the success or failure of the business. This paper will demonstrate the increasing demand for workspace planning that attempts to reduce the risk and exposure of the CRE function and provide more agility, flexibility and cost control, asking: ‘How can managed, flexible office solutions form part of a CRE strategy?’
The competing pressures paradigm: A tool for improving emergency and continuity planning efficacy?
Authors: Mcaleavy Tony
Published: July 2024

This paper introduces the competing pressures paradigm (CPP) — a conceptual model to improve the emergency and continuity planning process through enhanced organisational and societal pressure management. The CPP is a theory, a learning tool and a planner’s aide-memoire. It is designed to encourage critical reflection and proactive strategising to address five competing pressures in order to engender greater planning efficacy. Whereas planners typically focus on three core pressures — legislative compliance, organisational alignment (internal and external) and managerial preference — the CPP also focuses on two covert pressures, namely, usability and the needs of humanity and society. Accordingly, this paper explores all five of these constituent pressures to present a learning tool with both theoretical and practical applications for emergency and continuity management.
Leading thriving teams: How the Washington State University Foundation is structuring frontline fundraiser positions for retention and recruitment
Authors: Ledeboer Brooke E. , Miltenberger Jennifer R. , Powell Keith , Shearer Don
Published: July 2024

The Washington State University (WSU) Foundation undertook a transformative restructuring of frontline fundraiser positions to enhance retention, recruitment and operational efficiency. By addressing key areas such as titles and job descriptions, accountability and productivity and salaries and budgets, the WSU Foundation aimed to create a thriving and equitable work environment for its fundraising teams. Implementing standardised titles and roles, a fixed accountability grid and a revised funding model ensured fairness, clarity and improved resource allocation. Challenges, including communication gaps and salary disparities, were acknowledged and addressed. The restructuring efforts aimed to boost employee retention and professional growth and strengthen relationships with academic leaders and donors. The WSU Foundation's dedication to overcoming obstacles and learning from challenges ultimately led to the successful implementation of the restructuring, benefiting WSU and the communities it serves.
What is the existing use value basis of valuation and does it remain fit for purpose?
Authors: Fothergill Jonathan
Published: July 2024

This paper debates the application of existing use value (EUV) as a valuation basis for use in financial reporting of UK public sector operational assets and questions whether it remains fit for its original purpose in an International Financial Reporting Standards (IFRS)-dominated reporting environment. The RICS has launched a guidance project in this area in response to stakeholder feedback alluding to inconsistencies in the interpretation of the EUV principles among valuers and auditors. In view of these issues arising, the author questions the continued use of EUV and considers whether it should be abandoned altogether as a valuation basis. He goes on to consider alternative valuation bases for valuing specialised assets in the public sector such as a fair/market value approach, historic cost, and current operational value, currently being developed by the International Public Sector Accounting Standards Board (IPSASB).
Mobile money: The impact of smartphones on the international remittance market
Authors: Bettman Jordan , Harris Matt
Published: July 2024

Historically, global remittances have been slow, inefficient and expensive for consumers; and yet remittances are vital for so many around the world. Digital disruption has started to move the industry forward, but the opportunity that mobile devices have to drive revolutionary change in the US$550bn remittance market cannot be ignored. This paper addresses the impact that digital disruption has had on the global remittances market thus far, specific ways in which mobile will drive exponential change, and how key players — both new and incumbents — are taking and will take advantage of the opportunities that mobile presents.
Digital asset management and libraries, archives and museums: Separation and convergence
Authors: Hockx-Yu Helen
Published: July 2024

The University of Notre Dame’s latest Campus Crossroads Project includes the Rex and Alice A. Martin Media Center, with a 186 m2 studio, which has brought together previously dispersed media production work across campus. This is also an opportunity to develop a common solution for the life-cycle management of video assets, including archiving workflows and digital preservation requirements. This paper discusses the differences and similarities between the digital asset management (DAM) and libraries, archives and museums (LAM) communities, and the software used by them, in the context of a project aimed at assessing requirements and making recommendations for video assets management at Notre Dame. It argues that DAM and LAM professionals have a lot in common, and that the modularisation and convergence of DAM and digital preservation systems offer the best of both worlds and life-cycle support for digital assets in diverse environments such as higher education institutions.