Work-Life Challenges on the Performance of Female Officers in Kenya Police Service, Nakuru County
Authors: Ong’ale Margaret Awino , Masiga Casper 
Published: July 2021

Police officers play an integral role in enhancing security, which is normally a very basic premise if the economy of a given country is to thrive. The effectiveness and efficiency of police work are doing the right thing to assist the citizens who are their customers at all time. If they don’t perform as expected the public can view it with negativity, and term them as either corrupt or unwilling to meet their needs. For a long time, police officers especially female police officers have had numerous challenges that have consistently contributed to their low morale at work thus subsequently having ripple effects on their performance. The purpose of this study was to determine the influence of work-life challenges on the performance of female police officers in Kenya. The objectives of this study were; to examine the influence of gender stereotypes on the performance of female police officers in Nakuru county; to determine the influence of work-life balance on the performance of female police officers in Nakuru county; to identify how social injustices influences the performance of female police officers in Nakuru County; and to identify the best strategy to help enhance the performance of female police officers in Nakuru county. The study was guided by radical feminist theory and liberal approach theory. This study also adopted a descriptive survey research design. This study relied on primary data specifically a questionnaire and focus group discussion. A sample of 135 female police officers was drawn through stratified and simple random sampling to respond to the questionnaires. On the other hand, convenience sampling was used to select the female police officers who would participate in the focus group discussion. Descriptive statistics such as mean, percentages and standard deviation were used to analyze quantitative data that was obtained. The data was presented in charts, frequency, and tables. Qualitative data were analyzed according to themes and patterns formed. They were presented in narrative and verbatim quotations forms. This study was expected to contribute to the body of knowledge already existing on challenges facing female police officers and even police officers in general. It was also going to inform the national government on various challenges facing female police officers and how to mitigate them to enhance performance and by extension improving security. The study findings indicated that female officers experienced work-life challenges which included gender stereotypes, work-life balance and social injustices that affected their productivity to some extent. The study concluded that female officers encountered many forms of gender stereotypes at their workplace thus influencing their performance. There was a lot of preference for certain people for promotions or recommendations for promotions that took place at the workplace, a lot of bureaucracy and red tape in the management of police operations and missing certain opportunities for handling certain cases in the force because of their gender. The study also concluded that there was a lack of work-life balance amongst the female police officers as they found it difficult to balance their work and family responsibilities. The study recommends that the government or rather the KPS should come up with policy/policies that will cater for both genders and ensure that there is no favouritism and nepotism in the service as well as adopt practical reforms where possible for female officers to be assigned duties during the day to avoid inconveniences of not being able to attend to family and children.