bluuebunny/crossref_metadata_2025 huggingface dataset:
Intelligent profiles and segments equals pure power for business: Combining profiles, segment and predictive analytics
Authors: Ahlemeyer-Stubbe Andrea , Horvath Stephan
Published: July 2024

Business is excellent. Customers are more than loyal; they are in love with the brand. Marketing campaigns regularly bring good results and new customers. Innovative products precisely meet current needs. Who would not like to say such things about their company? The way to get to this nirvana is through thoughtful consolidation and analysis of all relevant information about customers and prospects in order to calculate profiles and segments — and to extrapolate them into the future. The general use of audience segments is not new, and marketing profiles have existed since before data grew big. But by collecting and using online and offline behavioural data, location data and touchpoint data, in combination with the power of predictive modelling, we can provide insight-driven, individualised communication and interactions with customers and prospects. This provides indispensable fuel for daily business and drives client success. This paper will outline the framework for these newly developed and successfully implemented methods and will describe some of the business opportunities they can empower.
Creating meaningful real-world brand experiences
Authors: Dodd Christian , Koch Nathan , Morein Max
Published: July 2024

According to the data, internet users are becoming increasingly numb to screen-based advertising. Many are actively seeking ways to opt out. Yet there may be a solution for both brands and consumers. The negative view of screen-based advertising’s influence on the web should be seen as a huge opportunity for brands to forge new and engaging ways of reaching their customers more meaningfully. By directing people to converse on social media with specified hashtags, it is possible to collect and monitor activity and relay that information to drive an effect or outcome in the real world, in real time. By encouraging participation through multiple channels of engagement, brands are extending the frequency and quality of consumer touch points. This is the fundamental idea of a connected real-world experience (CRWE). This article will offer insight from Cramer-Krasselt’s own projects and experiences on how to evaluate whether a CRWE is appropriate for a specific situation, and how to go about conceptually developing the project. It will introduce the tools needed to build, test and deploy both the hardware and the software to make it happen. Finally, the article will discuss methods to measure engagement, and what those outcomes can tell us.
The revamp: A playbook to revolutionise your procurement function to achieve high maturity and sophistication
Authors: Zou Angela
Published: July 2024

Procurement has long traditionally been characterised as tactical and focused only on cost reduction in the function’s pursuit. Today’s procurement teams, however, are expected to play an increasingly more strategic role. As senior leaders in sourcing and procurement enhance visibility into (and control over) spend, as well as develop greater sophistication and agility to meet the rapidly changing requirements of enterprises, the need for change is present. This paper describes how one of the world’s largest lottery and gaming companies revolutionised their procurement function by putting new structure, processes and technology in place, aligning procurement skills/talents with changing business needs, measuring procurement performance to business values, optimising value from spend categories through strategic sourcing and category management, and tapping into supplier innovations to drive revenue generation. The author takes you through their journey and shares key learnings gleaned, three years into her revolutionising of procurement transformation.
Integrating innovation into occupational evaluation to adjust to the changing healthcare workforce
Authors: Khan Jamal , Ashbeck Rebecca , Breeher Laura , Swift Melanie , Hainy Caitlin , Shedenhelm Heidi , Tommaso Chris
Published: July 2024

The COVID-19 pandemic disrupted the workforce, resulting in a shift to a largely remote working population. As a result of this shift, Employee Occupational Health Services (EOHS) was required to develop a solution to evaluate new employees and provide occupational medical clearance without the physical presence of the candidate. An online candidate portal was created where individuals could complete evaluation paperwork and screenings asynchronously. The evaluation forms and screenings were then reviewed by occupational health nursing staff, and testing was conducted in the candidate’s home location. The virtual evaluation solution expedited the assessment process, added convenience for candidates and reduced the amount of time needed from EOHS staff. It is imperative that EOHS departments adjust to the changing workforce by offering virtual evaluation solutions that provide candidates with a seamless and efficient solution to complete required paperwork, testing and immunisations.
How Local Industrial Strategies are helping shape the UK’s economic recovery
Authors: Bretton Mark
Published: July 2024

The purpose of this paper is to show how Local Enterprise Partnerships (LEPs) approached the development of their Local Industrial Strategies (LIS) and what determined the local priorities and concepts that underpin them. It presents a detailed insight into the processes involved, and demonstrates how the unique partnership of LEPs, a combination of business, local government, academia and the third sector, generated local engagement and buy-in from all areas of the community. Since the paper was written, LEPs have started to capitalise on the work of their LIS in the community and are working to adapt LIS to Local Industrial Recovery Strategies (LIRS) as we move on from the impact of coronavirus and seek to rebuild our local economies. As with the original LIS process set out below, this will involve extensive collaboration with our Business Representative Organisations, Local Authorities, Higher and Further Education sectors, and the nine mayors from the combined authorities to help invest in and build local areas for the future.
Promoting temporary reuse of brownfield sites for triggering urban transformation
Authors: Tonin Stefania , Zanatta Gianluca
Published: July 2024

The last economic crisis imposed structural changes on many former industrial areas, leading public and private stakeholders to reconsider the urgency of issues related to the environmental remediation and requalification of areas. Nevertheless, while the remediation and reuse of industrial brownfield sites present an important opportunity for the improvement of urban quality, sustaining the costs of these operations is currently an economic burden for owners or local authorities. For this reason, temporary uses and temporary activities could be a successful way of finding opportunities in periods of uncertainty and crisis, financial market volatility, deindustrialisation and political change. This paper explores the possibility of pursuing temporary reuse in a specific brownfield site in Italy, where urban redevelopment has been halted for far too long. The main positive effects attributed in the literature to temporary reuse are: economic benefits to the owner, users and the broader urban context; social and economic benefits to the local community; increased democratic participation in urban development; adaptability and innovation in the process of urban change; and low costs of implementation.
The case for multi-touch attribution in the age of people-based marketing: Why it matters (and why it is hard)
Authors: Stuart Greg , Rubinson Joel , Bakopoulos Vassilis
Published: July 2024

People-based marketing has been the holy grail of marketing for decades and is finally becoming a reality. However, this evolution in the marketing ecosystem has also brought additional complexity and the need for a new measurement approach to help marketers assess the productivity of their marketing investment. By summarising some of the key learnings from multiple research initiatives conducted by the Mobile Marketing Association over the last four years, this paper presents the case and benefits of multi-touch attribution (MTA), and discusses important challenges that marketers must overcome in order to successfully apply MTA in their organisations.
Considerations when investing in and pricing emerging market fixed income securities
Authors: Costandinides Christos , Sinclair Leon
Published: July 2024

The concept of emerging market investing has undergone a big transformation over the past two decades. Fixed income emerging market investing has been one of the biggest resultant trends, increasingly claiming a prominent position in global portfolio construction. However, as fixed income trades over the counter, evaluating liquidity remains a challenge as it involves aggregating and rationalising highly-fragmented information relating to pricing. Capital markets infrastructure, and with it transparency, are slowly but gradually continuing to improve in many EM countries, but conditions remain distinctly different across global emerging market regions. EM governments are more sensitive towards recognising and addressing issues to attract investment into local currency bond markets. But this is likely to be a long-term process because it involves rationalising the existing capital market infrastructure, adapting economic policy as well as upgrading regulations and legislation. Information aggregators and capital market innovations remain the primary source for optimism over the medium term. The first part of this paper looks at what emerging markets are and how they are structured in terms of infrastructure, capital gains, capital market controls and legal oversight. The second part of the paper incorporates these factors into how to value such assets within control and risk functions and looks at the relative liquidity indicators. Using several assessments, the paper highlights the key challenges practitioners face. The final part brings the themes discussed together into a conclusion.
A primer on fee calculation in wealth management
Authors: Balasubrmanian Vasanth Sandilya
Published: July 2024

Fee calculation is an important aspect of revenue management in wealth management firms. This article looks at some of the key concepts and processes involved in fee calculation. Firms that have a diverse product portfolio are moving towards a single fees and billing platform to make the process of fee calculation simpler and more client friendly. The focus for firms is to calculate fees based on streamlined processes and communicate the same to the client. Aspects such as theoretical pricing, investment search, client fee calculation, fee schedule, preferential pricing, client search, advisor compensation, minimum fees and fee approvals are covered in this article.
Data collection for integrated customer data management: Concerns, considerations and best practices
Authors: Iyer Chitra
Published: July 2024

Collecting customer data in the omni-channel, multi-device, always-on world is both art and science. The science of it is well enabled by the modern tools and technologies available to track, collect and manage customer data. The art of it is not just winning customers’ trust in order to access their data, but understanding how to use said data to deliver a delightful customer experience. This paper starts by locating the activity of customer data collection within the larger context of building an integrated customer data management programme. It then delves deeper into some of the concerns, questions, considerations and best practices regarding data collection in the modern business environment. The paper concludes that in the race to win customer loyalty in the ‘experience economy’, data collection is not the end, but rather the starting point. Marketers must strike the right balance between data volume and value, and between speed and depth. They must also find the right pace for data collection in order to build ever-smarter customer data management systems. This paper suggests a number of approaches to help marketers make the right start in this endeavour.
Making teamwork work in the virtual classroom
Authors: Davis Clifford
Published: July 2024

The quality of online programmes is expected to improve as more students enrol. Online programmes offer convenience, enabling students to pursue education despite time constraints and work commitments. Students, however, still expect an experience comparable to that of face-to-face classes. As a result, many colleges and universities are beginning to explore the use of teamwork to provide students with a sense of community in online programmes, while also enhancing their learning. Although virtual teams can overcome the limitations of time, space and organisational boundaries that hinder traditional teams, they face other obstacles in distributed environments, including limited technical abilities and a lack of collaborative skills. This practice paper explores the work of a new assistant professor who incorporated teamwork in virtual classrooms into an online educational leadership programme. This paper aims to share the challenges and benefits experienced by the instructor while engaging in group work in an online classroom environment, including the various successes and lessons learned.
Central bank digital currency: Applications for domestic and cross-border transactions in Thailand
Authors: Arromdee Vachira , Koonprasert Tunyathon
Published: July 2024

With the belief that Distributed Ledger Technology (DLT) holds the promise of bringing greater efficiency, inclusion and innovation to the financial system, the Bank of Thailand (BOT) began research and development of a proof-of-concept central bank digital currency (CBDC) utilising DLT for wholesale domestic and cross-border funds transfers, beginning with Project Inthanon in 2018. A proof-of-concept corporate CBDC was also subsequently developed, and the exploration of a retail CBDC for the general public is currently under way. In this paper, we discuss the important findings and considerations of each CBDC project. We found that DLT can increase efficiency in both domestic payment systems as well as cross-border transactions by enabling direct transfers between parties and providing enhanced programmability through the use of smart contracts. Several technical shortcomings still exist and will need to be reevaluated. Furthermore, studies on governance structure, regulatory issues and implications of CBDC for monetary policy, financial stability and the future financial landscape must be carried out before proceeding to develop production-ready systems and networks.
Challenges to achieving operational excellence, particularly in Europe
Authors: Lyddon Bob
Published: July 2024

The paper investigates the interconnection of the Single Euro Payments Area (SEPA) with ISO 20022, and the objective of migrating the payments market off SWIFT MT globally, and off-legacy national data formats in Europe, onto the ISO 20022 ‘standard’. Readers need to appreciate the reasons for the slow take-up of ISO 20022 and for the slow progress towards SEPA, and how an acceleration of the process via the setting of a mandatory end date for migration could backfire. The SEPA frameworks contain many safety valves through which national variations can persist. The environment is becoming increasingly complex and nuanced, with reducing income and new competition. Readers will be able to see the European Commission’s long-term aims in the context of these developments and all the better appreciate the disconnects in the process — disconnects that will complicate the achievement of operational excellence in the payments business.
Managing High Street change through silliness
Authors: Hartley Roger
Published: July 2024

‘If at first, the idea is not absurd, then there is no hope for it’ is a great quote from an inspirational man who has sown seeds of hope and fear in all of us. Is this true? Who was this man, and should this rationale be applied to the process of regeneration and renewal in the public realm? Other papers have been cross-referenced, and interviews conducted with programmers of outdoor work and Clive Lyttle, who is a combined arts officer for Arts Council England (ACE) (it should be noted that his views do not necessarily reflect those of ACE). The term ‘Street Art’ is used to describe art of different and combined disciplines that is presented for no cost to the audience in the public realm. The economic impact of some street theatre festivals has been researched, examples of best practice provided, lessons learned pointed out and a hypothesis advanced on future potential developments and how applied activity during and after the process of managed regeneration and renewal can increase well-being, create community cohesion and social capital while having a positive economic impact. This paper is of value to practitioners and policy-makers in place marketing and town centre management, local authority economic development officers, business managers, urban regeneration consultants, academics, tourism officers, community leaders and town centre residents.
A hierarchical cluster analysis of the financial performance of US hub airports in relation to lease agreement types
Authors: Richardson Charles , Budd Lucy , Pitfield David E.
Published: July 2024

This paper performs a cluster analysis to examine the financial implications of the different types of airline lease agreements used by US hub airports. Four key groups of financial performance indicators relating to financial profitability, including revenue generation, capital investment, commercial performance and cost-effectiveness, are analysed using 2011–12 financial data for large hub airports. The results show that, while financial performance varies according to traffic mix, airports with the same agreement types are clustered together. The paper concludes by noting that airports’ control of their financial performance varies by agreement type and the identified clusters support the sub-categorisation of airport performance indicators.
Enterprise Zones in the UK: Do they create or add value? A rejoinder
Authors: Talbot Jon
Published: July 2024

In this Journal, Simon Wainwright concluded that it is difficult to understand the rationale for the Enterprise Zones created in 2011, since their main effect is likely to be to redistribute investment locally, rather than result in any net additional investment locally, regionally or nationally. This view is based on a considerable body of research evidence from Enterprise Zones created twenty years ago and is widely shared by informed researchers and business interests. This paper argues that the policy is best understood as a device for political marketing purposes rather than intended to solve any local or regional economic inequalities. Wherever the rationale for any urban policy appears slight or even lacking, from the perspective of the practitioner, it is likely to be understood best in terms of a political rationale. The concept of political marketing provides insights into how modern politicians can use urban policy to create brand narratives around ideological and action themes. The tendency of urban policies such as Enterprise Zones to proliferate is consistent with the creation of local ‘good news’ stories. The dominance of marketing in the practice of modern politics is likely to result in more urban policy driven by marketing considerations rather than genuine attempts to solve problems as perceived by regeneration practitioners.
Breaking down cultural barriers to effective change in healthcare
Authors: Allbee Dawn
Published: July 2024

Change management can be challenging and intimidating for anyone, but it is especially true in healthcare. Long-standing processes and skill sets are in place to provide clear direction and help save lives. Nevertheless, change is not only possible, it is mandatory in an environment where the landscape is continuously changing and new technology tools are constantly emerging. Effective change requires the right combination of people, process and technology. From our experience working with hundreds of healthcare organisations to help them manage change and implement high-reliability cultures, a lack of a formal approach to change management to sustain the gains of process improvement is by far the most common Achilles’ heel. This paper reviews best practices for healthcare leaders to consider and adopt as they seek to realise cultural transformation in their organisations.
Consent, its modalities, dynamics and record-keeping
Authors: Krog Georg Philip
Published: July 2024

The paper provides a general introduction to consent as a legal basis for processing personal data; the definition, modalities and dynamics of consent; the data controller’s obligation to enable the data subject to exercise his or her legal power to grant, to refuse or to terminate any permission granted to the data controller with respect to processing the data subject’s personal data; and the data controller’s obligation to demonstrate consent. The paper demonstrates that, through the concept of legal power, result declarations and temporal characterisations of legal effects, one can model, engineer and design systems with actions that perform, give effect to, enforce and record a data subject’s power and declarations to grant permission, to refuse to grant permission or to terminate any permission previously granted to the data controller with respect to processing the data subject’s personal data.
Hostile environment awareness training: Building individual awareness while addressing organisational resilience
Authors: Blyth Michael , Bosch Donald S. , Williams Chris , Dreyer Andries , Hales Aidan , Mallett Simon
Published: July 2024

Humanitarian aid and development is a multibillion-dollar sector, representing millions of organisations, with hundreds of millions of employees and volunteers operating worldwide. The community is, by its very nature, drawn towards danger, supporting vulnerable parties in high-risk areas. In the face of complex global health emergencies, natural disasters and deteriorating security conditions, the imperative for individuals to deploy to, or work in, increasingly fragile and hostile environments is growing. At the same time, expectations regarding the sector’s duty of care are mounting, and employees, families, donors and governments are holding organisations increasingly accountable for their actions. Where an organisation fails — or is perceived to have failed — the people it is supposed to protect, it can face catastrophic litigation and reputational harm. Hostile environment awareness training is part of the duty-of-care strategy for those working in, or travelling to, high to extreme-risk environments. It addresses tactical-level risks by raising the awareness and competency of the individual in identifying, controlling and reacting to security and safety risks. In doing so, it concurrently reduces enterprise-level risks to the organisation. This paper discusses what drives the increasing need for hostile environment awareness training (HEAT), the value it brings in terms of duty of care and organisational resilience, what technical content and immersive learning should be included within a HEAT curriculum, and the challenges organisations face when implementing instruction programme at the global and multicultural level.
LED lighting at Port Columbus Airport
Authors: Kouril Geoff , May Jeff
Published: July 2024

The design and construction of a new runway at a major international airport presents unique challenges that require innovative and unconventional solutions. In particular, the electrical and navigational aids (NAVAIDS) systems necessary for the successful completion and commissioning of a new runway require a specialised understanding of the technology. In addition, knowledge of the implementation process to ensure a fully functioning runway system without compromising existing airport operations is critical. This paper examines the electrical and NAVAIDS systems designed for a new runway at Port Columbus International Airport (CMH) in Columbus, OH. In particular, the airport made the transition from traditional incandescent runway and taxiway lighting to all light-emitting diode (LED) lighting for the runway 10R-28L replacement project. This paper also discusses the challenges faced by the electrical design team, and the distinctive technologies and methods used to overcome technical, operational and schedule constraints while complying with project sustainability initiatives. This transition in lighting technologies is the first of its kind for an airport in the USA, and offers CMH many benefits such as enhanced visibility, reduced energy consumption and maintenance cost savings.
The model for sustainable digital financial inclusion in Jordan
Authors: Goldstein Yazan
Published: July 2024

This paper discusses the development of the payments sector in Jordan with the purpose of covering a wider spectrum of the country’s citizens to be included in the financial cycle, and elaborates on the sustainable digital financial inclusion (DFI) model the Central Bank of Jordan has adopted. It explains how the adoption of a collaborative model for mobile payments increases the digital financial inclusion in Jordan, reaching the citizens without bank accounts and allowing them to use their mobile phones as payment instruments to conduct all types of money transfers, regardless of the payment service provider they are subscribed to, and how this was made possible through the interoperability this model avails. It further explains how digital financial inclusion allows those money transfers to be recorded and documented, giving the country a deep insight, and overall control of the financial transactions that take place on a daily basis. The paper sheds light on the problem Jordan was facing in implementing a liberated and competitive mobile payment service, and how the central bank approached it with a solution that addressed all those problems. Furthermore, the paper clarifies the various benefits the mobile payment service offers to all the stakeholders, including the citizens, financial institutions, central bank, payment service providers and the economy of Jordan at large.
Creating a new persona for an old brand: Case study of the Uni-President instant noodle
Authors: Shiau Hong-Chi , Hsiao Hsiang-Wen
Published: July 2024

This case study analyses the marketing campaign employed by Uni-President to address the declining sales of its instant noodles among its target market of millennials in the greater Chinese market. In response to the crisis, the company created a new persona for the brand, supported by a ‘microfilm’ marketing campaign. The 11-episode online campaign provided a narrative to engage customers, going viral in Taiwan and elevating the instant noodle into fine cuisine. This case study discusses both the successes and the drawbacks related to this campaign.
MiFID II and regulatory transaction reporting
Authors: Farhadi Nirvana
Published: July 2024

This paper reviews the impending regulatory reporting burden, which increases
substantially in scope under MiFID II, by looking at how financial
institutions will be affected. The paper urges firms to embrace a proactive,
comprehensive and integrated response in order to navigate this new un-known
world of Regulatory Reporting, under MiFID II.
Regulation of liquidity in banks
Authors: Littlejohn Hays , Ransome Olaf
Published: July 2024

Liquidity in banks is like water in a major city: always there when you need it, always plentiful. It is occasionally charged for and sometimes given free. It is usually taken for granted, a type of common good. The banking world is experiencing fundamental changes in matters of liquidity, driven primarily by the regulatory agenda, which will lead to more transparency and higher costs that will ultimately have to be paid for. While transparency is generally good, the combination of the unique role that liquidity plays in the financial system generally, and in its intraday processes in particular, plus a history of opaque costing and imprecise charging, could lead to higher systemic risk and, in the worst case, upending of current business models. While a new equilibrium must result, the road ahead is a tricky one.
Lessons learned from 24/7 payments operations
Authors: Neyer Gene
Published: July 2024

In the past seven years, a new type of the payment infrastructure (Immediate Payments) has been introduced alongside Real-Time Gross Settlement (RTGS) and Automated Clearing House (ACH) mechanisms. Historically, banks have responded to this development by creating ad hoc, single country solutions or by tactical changes to their existing payment platforms. This paper argues that a more strategic response is possible and is in fact the optimal approach for banks that operate in multiple countries. It shows that the drivers of adoptions are similar for RTGS and Immediate Payments, and it is therefore possible to use the historical diffusion patterns of RTGS to estimate the rate of adoption for this new infrastructure and that it is going to be a regular and frequent occurrence on the payment product roadmap of a global bank. The case studies will demonstrate that, although each country takes a unique approach, rooted in its history and market practices, significant commonalities have emerged. Global banks can take advantage of these commonalities to implement a generic multi-country payments solution that supports the common core, and then deal with a significantly smaller undertaking to implement country-specific variations when a particular country creates its own Immediate Payments infrastructure. Alternatively, single-country banks can defer the investment until their country expresses the intention to create such an infrastructure. Even purely domestic banks should take note that the common characteristics are well beyond the capabilities of their legacy payments platforms and that, in order to create new compelling value for their customer base, architecture modernisation will be an important component of the overall initiative.
Building adaptive business continuity plans: Practical tips on how to inject adaptiveness into continuity planning processes
Authors: Hatton Tracy , Brown Charlotte
Published: July 2024

With the world becoming increasingly complex and uncertain, the disruptions that businesses face are becoming increasingly unpredictable. Traditional approaches to business continuity planning must therefore evolve to enhance organisational resilience. As this paper will discuss, it is vital to ensure a balance between detailed planning and flexibility and adaptability. This can be achieved through: 1) creating closer links between business continuity and strategic management; 2) embedding a culture of resilience throughout the organisation; 3) decentralising business continuity planning and enabling teams and departments to design and own their own plans; 4) making planning principles- based; and 5) exercising more frequently. This paper argues that planning must be based on principles and outcomes rather than processes, and how it must, to be integrated within broader risk management and strategy functions to be inclusive of everyone, from the staff all the way up to the board. In short, preparedness and resilience must become part of their DNA.
Using social media to prevent ‘melt’ in the virtual era
Authors: Rao Chay , Afrin Sabiha
Published: July 2024

The COVID-19 pandemic and associated closures and mitigation processes changed the structure of higher education. Temporary decisions to move classes online became, in some cases, permanent, and an increasing number of students, including those enrolled in residential universities, availed themselves of remote learning opportunities. This new frontier has challenged university communications teams to rethink classic strategies for student connection; such connection has been shown to build excitement for classes and college life, ensuring that students ‘show up’ for virtual learning and maintain enrolment until graduation. This paper presents a case study on the successful social media tactics used by one school-level communications team at a private US residential university to forge deeper connections to students and prevent ‘melt’ in the virtual era.
Urban revitalisation and town centre management in Poland: Opportunities and challenges for the 21st century
Authors: Coca-Stefaniak J. A. , Radominski Stanislaw M. , Ryczek Katarzyna
Published: July 2024

Urban revitalisation has been key to urban planning and the management of cities in Poland since the rebuilding of the country after World War II. It is only relatively recently, however, that strategic interpretations and practical applications of this concept have embraced its multifaceted nature beyond purely physical regeneration. Similarly, town centre management in Europe has evolved over the last 25 years from a reactive approach to the reinvigoration of urban areas increasingly under threat from global socio-economic trends to a strategic proposition with partnership working, competitiveness and sustainability at the forefront of its agenda. This paper briefly explores the parallels that exist in the historical evolution of place management and urban revitalisation within the Polish context and outlines a practical example of the development of one of Poland's first fledgling town centre management schemes in the country's second largest city, Łódź. Based on a bilingual analysis of current practice and published literature, this paper offers an insight into some of the opportunities and challenges facing the implementation of town centre management schemes in Poland as effective mechanisms for sustainable intervention at local level within the context of this country's ambitious plans for urban revitalisation.
Will smartphones contribute to making payments easier and more efficient?
Authors: Ebben Wieske
Published: July 2024

This paper reviews mobile banking and payment trends in the Netherlands, focusing in particular on the Dutch Central Bank’s objective of increased efficiency in retail payments. Trends in a fast-developing mobile-connected world have seen the emergence of mobiles being used in every area of payments and banking. Mobile payments will smooth the commercial process for both consumer and merchant. But with so many new innovations, the market may need to undergo consolidation via either cooperation or the widespread adoption of common standards.
Toward a quantitative risk analysis framework to identify non-conforming building products
Authors: O’Brien Darryl
Published: July 2024

Non-conforming building products are an emerging concern to both regulators and consumers. This paper describes the global supply and logistic network as a form of radical innovation and demonstrates how failure to identify the evolution of this radical innovation has produced gaps in the existing regulatory framework. This finding suggests that the existing frequency-based risk management model may be sub-optimal to manage non-conforming building products. To manage this form of radical innovation, this paper describes the need to develop a more effective risk management process that identifies and manages uncertainties. The findings of this paper have implications for both regulators and the construction sector in jurisdictions that source products from the global supply network.
Customer trait profiling: A conceptual framework for lifestyle marketing in food retail
Authors: Zwanka Russell J.
Published: July 2024

The role of the multicultural food marketer is to maximise the effectiveness of the customer-reaching product marketing mix (price, product, place and promotion) in as efficient and effective a manner as possible, while also paying attention to those cultural differences apparent between, for example, Hispanics, African Americans and Asians. To simplify the ability of the food retailer to reach the target customers, the most common method employed by food retailers has been the use of store volume and geographical location. As the makeup of the US population continues to evolve, the need to understand customer lifestyles is greater than ever. Geography will not define a population, and will not maximise sales in food retail stores. This study offers a conceptual framework that utilises customer lifestyle profiling to merchandise and market inside a food retail chain. The paper argues that assortment and promotional allocation should be based on more than simply store volume and geographic location, and that food retailers should assign more importance to lifestyle traits.
Reinhabiting the town centre
Authors: Davison Porter Ian , Lawlor Diarmaid
Published: July 2024

The town centre first principle in Scotland1 establishes a framework for conversation for possible futures of the biggest distributed urban structure in the country. Increasingly, living is being explored as a new future for old places. This paper explores the demand factors of choosing town centres as a place to live.
Evaluation of the brownfield regeneration process: Case study of Sarajevo, Bosnia and Herzegovina
Authors: Gegic Ajla , Husukic Erna
Published: July 2024

Brownfield land is both a problem and a lost opportunity, since the sites can have a negative impact on the surrounding area and community and hinder effective regeneration. Thus, regeneration of brownfields has gradually become an important challenge for regional and local development. The focus of this paper is to analyse brownfield issues in the city of Sarajevo with respect to the needs of the local community. The work particularly addressed a brownfield area exemplified in the Novi Grad municipality, which includes architectural and urban settings and is currently a main point of interest in the city of Sarajevo. The paper argues how functional clean-up of the site, reuse of abandoned area and analysis of the social impact on the local community could offer new alternatives in brownfield regeneration that stimulate development opportunities at numerous levels, including enhancing urban competitiveness and reducing urban sprawl.
The rise and rise of athlete brand endorsements
Authors: Mcghee Tim
Published: July 2024

Athlete endorsements, or the use of professional sportsmen (and women), can be traced back to the start of the 20th century. In their infancy, endorsements primarily featured the top baseball players of the day, offering their name and likeness to promote a variety of products. Over time, endorsement opportunities became available to athletes in other sports, including the Olympics, boxing and football. Brands often aligned with celebrity endorsers, irrespective of whether there existed a brand fit between the product being sold, and the endorser espousing its virtues. While that still happens even in the modern era of sophisticated marketing, there is more often than not a connection between the endorser and the product that can be communicated clearly to the consumer. Studies have shown that while brands borrow equity (the so called halo effect) from endorsers to create an intangible value through that association, endorsement deals can also result in quantifiable results for the product being endorsed.
Spanish savings institutions and the role of cuotas participativas in times of crisis
Authors: Escribano Francisco , Pardo Isabel
Published: July 2024

Financial institutions have a very important intermediation role with respect to savings and the financing of firms and households. to perform this function, financial institutions need financial resources. in spain there are different kinds of financial institution: banks, savings institutions and credit cooperatives; in terms of intermediation, it is the savings institutions that have the most important role. this paper analyses the role of financial institutions in general as well as their need for additional financial resources during a period of crisis. in this context, the paper studies a new way for savings institutions to obtain financial resources: cuotas participativas.
How retailers can build generational specific supply chains
Authors: Griswold Mike
Published: July 2024

Retailers service multiple age groups. While different generations have different technology adoption profiles, their desire for a seamless experience is constant. This paper examines how supply chain leaders in retail can use this research to build low-cost, effective and generationally relevant supply chains.
The burden of 10K dreams: Key findings from a 10K film scanning test
Authors: Matt Anthony , Warbrick Laurel
Published: July 2024

Rescanning film continues to be a cost-effective way to supply library content to audiences via 2K theatrical projection, Blu-ray disc, high definition (HD) cable and now 4K high dynamic range (HDR) streaming. Film remastering has consistently provided improved results over the last two increases in digital resolution, from standard definition (SD) to HD and HD to 4K. Through these transitions, 35mm film has proven to be a reliable source format for solid results. As 8K becomes the next resolution goalpost, this article looks at whether scanning 35mm film at higher than 4K resolution continues to bring value. The fluid nature of resolution is explored, highlighting crucial factors from acquisition to display that have an impact on the resolution of any particular shot. The article describes key findings from a 10K film scanning test to identify some of the advantages and challenges inherent in the next wave of high-resolution film scanning.
Effectively managing partnership evolution: A case study from Chicago
Authors: Tishuk Brian S.
Published: July 2024

Given the continued proliferation of public/ private partnerships as vehicles for sharing best practices, lessons learned and actionable information, the keys to their success become more important to identify. Effective partnerships enhance the resilience of their respective members, which, in turn, improves community resilience. Thus, identifying the attributes of a successful partnership should be a high priority for those looking to foster collaboration between the public and private sectors. This paper will illustrate with two case studies how successful partnerships creatively leverage opportunities and manage the evolution of public/private relationships, while always seeking to institutionalise these collaborative efforts. The first will discuss briefly the development of the most important national partnership within the financial sector. The other focuses on a public/private task force in Chicago, composed of public safety agencies and representatives of critical infrastructure, which owes its existence to an unexpected research project and that needed to be restructured in light of experience. The manner in which the task force formed and evolved yields many lessons for partnerships interested in remaining relevant and effective.
Urban gardening to foster community places on brownfields
Authors: Petríková Dagmar , Szuhová Jana
Published: July 2024

In the changing world, urbanised areas and their growing populations are finding it increasingly necessary to make greater use of degraded city sites. These underused or completely derelict spaces and buildings, known as brownfields, appeared as potential spaces to fill the gap for temporary functions of short-term initiatives. Various bottom-up movements used participatory tools for engaging local people in the neighbourhood community life in Bratislava, Slovakia. The aim was to bring short-term activities such as mobile urban gardening to these parts of the city. These initiatives tried to improve diversity and strengthen social responsibility of communities and individuals. This paper aims to discuss the potential of using the social capital of local communities for temporary urban gardening activities, which are inherently connected to the space and its quality, to foster local sustainability. Urban gardeners are focused on local production of food, largely for local consumption. However, this paper describes lessons learned from implementing urban gardening activities in Bratislava and attempts to extend prior research on urban gardening by examining possible innovative ways of using vacant and underused spaces, such as brownfields, for its implementation into the planning practice.
Setting a strategic direction for aviation: The UK experience
Authors: Mcmillan David
Published: July 2024

The UK government's 2003 White Paper ‘The Future of Air Transport’ provides a strategic framework for the sustainable development of airport capacity over the next 30 years. It has brought much needed clarity to the planning process and enhanced stability for investment. Delivering the White Paper presents particular challenges in the context of the UK's independently regulated and largely privatised aviation sector. Government has a crucial role in the facilitation and leadership of a wide range of delivery partners at local, national and international levels. Through this cooperative way of working, progress is being made on delivering the additional airport capacity needed to maintain a successful and competitive economy, while ensuring that aviation reflects the full costs of its environmental impacts. Delivering a nationally significant strategy, such as the Air Transport White Paper, requires long-term commitment, but also flexibility to respond to changes in political priorities, economic and social factors, and — critically — public attitudes and values.
Case study: The refurbishment of Lady Haig’s Poppy Factory
Authors: Hall Nicola , Doherty Michael , Harris Patrick
Published: July 2024

By 2017 Lady Haig’s Poppy Factory was in a poor state of repair and in need of significant investment to bring it up to modern standards. It provided neither a suitable working environment for the ex-service men and women who worked in the building, nor was it fully accessible for visitors. Prior to this date a full range of options had been considered for the future of the factory, including potential relocation to another site outside of the city. The Grade C listing of the building in 2019 focused attention on the opportunities for improvement rather than demolition and a scope of works was put in place to refurbish the building. This case study describes the refurbishment programme and the scale of works which were required to bring it up to standard. It includes a particular focus on asbestos removal, replacement of roof coverings and rooflights, upgrading rainwater goods, repairs to walls and accessibility improvements to allow the building to meet the needs of both employees and visitors.
Regeneration beyond austerity: A collective viewpoint
Authors: Pugalis Et Al Lee
Published: July 2024

This collective viewpoint concludes the special issue investigating austerity era regeneration by weaving different threads from each published article together with further insights. It is a collaborative effort — a synthesis of some diverse views and opinions — that seeks to extract some key themes, trends and possibilities relating to regeneration beyond austerity. Despite some significant concerns, the broader ‘regeneration project’ continues in distinct ways and at different paces. Through this paper, the authors attempt to stimulate debate concerning the evolution and recasting of regeneration over future years. It is hoped that this may lay some of the foundations for a new, more positive and progressive regeneration narrative, grounded in micro-practices and the particularities of place.