bluuebunny/crossref_metadata_2025 huggingface dataset:
Can We Trust Wikipedia?
Authors: Upshall Michael
Published: December 2023

The dominance of Wikipedia as the default reference source is so great that all commercial encyclopaedias have been eclipsed by it. The sheer scale, and the editorial model of Wikipedia that led to its dominance, have rather masked some drawbacks of it. This article suggests some of those drawbacks that any information professional should be aware of.

Scholars and critics have commented on and frequently condemned the Wikipedia editorial model (many of them summarised in Wikipedia’s own article ‘Criticism of Wikipedia’) but paradoxically, the greatest threat to Wikipedia as the default reference source for general information is, I believe, the very technology that brought it into being: the Internet, in its latest incarnation as the Semantic Web.
Web & Social Media Analytics
Authors: De Saulles Martin
Published: December 2023

If you are responsible for your organisation's or department's website then you should be using some form of analytics tracking software to measure who is visiting the site and what they are looking at. If you or your organisation have a public-facing website then its purpose is to promote something or, at the very least, engage with a target audience at some level. There are some basic things you need to know if you wish to evaluate the effectiveness of your site:

How many unique individuals are looking at your web pages for any given time period?Geographically, where do these individuals come from?Which pages of your website are the most popular?How long are people spending on your site?What are the most popular landing pages and exit pages on your site?Which other sites are referring visitors to your site?How much traffic to your site is coming from search engines?
Digital Content Curation
Authors: Agarwal Surekha
Published: December 2023

Information overload has become a typical phenomenon and it is becoming increasingly difficult to sift through all the information available to find which is the most relevant. Content curation is therefore a vital skill that involves aggregating, organising and presenting information in a useful manner by adding value to it.
Online
Authors: Cadwallader Joy
Published: December 2023

News about electronic resources and services.
Information Governance and Assurance: reducing risk, promoting policy
Authors: Oppenheim Charles
Published: December 2023

This book’s blurb describes it as a “comprehensive textbook”. Textbook it clearly is, appearing as it does to be primarily aimed at students of the subject and to busy information managers who need to get a quick overview of the topic. But it does not go into enough detail to justify the word “comprehensive”. This 196 page paperback has chapters entitled: Introduction; The Laws and Regulations; Data Quality Management; Dealing with threats; Security, Risk management and business continuity; and Frameworks, policies, ethics and how it all fits together. This is complemented by a list of acronyms and definitions of some technical terms, answers to some exercises and discussion points, and a reasonably good index. The book provides an introduction to the subject from a UK point of view, though most of the principles enunciated would apply in other countries.
The Open Access Surge
Authors: Ball David , Swan Alma
Published: December 2023

This article follows the development of Open Access and adumbrates the importance of mandates from funders and others in increasing the number and proportion of Open Access materials. Two current supporting European FP7 projects, PASTEUR4OA and FOSTER, are discussed.

The initiatives discussed above, both national and transnational, concentrate on:

Maximising the effectiveness of policies in terms of increasing the number and proportion of OA scholarly communications;

Harmonising policies where possible, in order to avoid the perceived burden of multiplicity of requirements;

Practical support for all involved in the stages of the research process.

It seems clear that these initiatives have the potential to move OA forward, and signal another five years of development.
Could your Digital Profile Damage your Career?
Authors: John Bernadette
Published: December 2023

“Digital Professionalism is the competence or values expected of a professional when engaged in social and digital communication.” In an online world where private personas are merging with professional and public, it is fast becoming an essential digital literacy for the contemporary workplace and a key skills set for organisations facing up to the challenges and transformational benefits that social media has to offer. Employees need training and support in how to create, protect and even spring clean their online profiles. No continuing professional development portfolio can afford to ignore it, argues Bernadette John. But, with ever evolving smart applications, platforms and functionality, and a ‘Bring Your Own Device’ (BYOD) culture in the workplace, it is a demanding challenge.

“DP has become an essential skill, underpinning online literacy, and requiring technical fluency, regular training, relevant updates and clear policy and guidelines. It is no longer a level of behaviour an organisation can simply expect from its staff or students by parking a social media policy on an intranet or issuing a stern warning regarding what is said on social channels.”
Web & Social Media Analytics
Authors: De Saulles Martin
Published: December 2023

If you've never used Google Trends before, I recommend you give it a go. It allows you to see the relative popularity of search terms going back to the beginning of 2004. You can segment this by geography and compare different search words/phrases against each other. While this can be fun (you can plot the rise and fall in popularity of celebrities), it does have some practical uses. Marketers use it to track the use of specific words and phrases to help them focus on relevant keywords in their online promotions and to monitor the popularity of brands. Enter the word “CILIP” and you will see an interesting graph plotting a decline in the usage of the word in Google. Of course you need to be careful about interpreting results, as there may be reasons for these changes other than the popularity of the organisation itself. Type in “Facebook” and you will see a decline over the last few years of its popularity as a search term. Based on this it might be assumed that the social network was declining in popularity but a more likely explanation is that as most people now use the service as an app on their smartphone, they are less likely to search for the website on Google. I have been using Google Trends recently as part of a research project on the so-called "internet of things". I wanted to know how general Internet users are referring to this area of technology and plotted it against other, more established terms for similar technologies including "pervasive computing" and "ubiquitous computing". The results were interesting and showed a general decline in the relative frequency of use of the latter two terms and a dramatic rise in searches for "internet of things".
Information Management & the Migration Opportunity
Authors: White Martin
Published: December 2023

At some time in the career of every intranet and web manager a project will require content to be migrated from one application to another. At present many of these projects involve a migration from SharePoint SP2010 to SharePoint SP2013, but there are also CMS migrations into SharePoint and collaboration migrations into Google Drive. The bad news about migration projects is that they are extremely difficult to manage, and the good news is that they require a high degree of commitment to good information management strategy that will be of considerable future benefit to the organisation.
The impact of Intranets on Employee Engagement
Authors: Lindsay Dion
Published: December 2023

In one of my previous articles I explored how to engage employees as contributors and users of the intranet. Increasingly discussions with non-information managers in organisations show they are more interested in using the potential of intranets to engage staff with each other and with the ethos of the organisation.

This is important in the day-to-day life of an organisation, when intranet tools can enhance the collaboration experience and excite staff to find ways of making the mission of their organisation a reality in face-to-face as well as virtual environments. But it becomes even more transformative when the organisation’s strategy is for change, and change managers hope to use the intranet as a lever for that change.
Online Resource update
Authors: Cadwallader Joy
Published: December 2023

A round up of new electronic resources, digital services and news from the online industry.
New Google, New Challenges
Authors: Blakeman Karen
Published: December 2023

Just when you think you've worked out how Google works it all changes, not just the commands but the whole way Google searches and displays results. Semantic search, artificial intelligence, extreme personalisation and quick answers that save you the bother of having to read any further are just the beginning. Add a dash of EU legislation and things can start to go very wrong...

Keywords: Search, Information Retrieval
The Internet of Things
Authors: De Saulles Martin
Published: December 2023

The term, Internet of Things (IoT), has been around since 1999 when brand manager Kevin Ashton at Proctor and Gamble applied RFID technology to streamline his company's massive supply chain. Since then it has grown to encompass the deployment of Internet-connected sensors and trackers across a range of industries and business processes. Essentially, it is an evolution of closed, proprietary telemetry systems that go back to the 1970s. On an industrial scale it includes connected sensors to track the wear and tear of a jet engine and water quality sensors to measure the safety of drinking water. At the city level it includes initiatives such as the AirSensa project which is installing 10,000 air quality sensors around London, each of them providing accurate, street-level data in real time for third parties to analyse. Individually many of us are already contributing data to the IoT via smartphone apps or devices such as Fitbit that track our movements, exercise regimes and health status. Google's Nest thermostat is a good example of how everyday household devices are being connected to allow the remote monitoring and control of domestic lighting and temperatures. Google's announcement in late May of its Brillo operating system for smart devices reveals its plans to extend data gathering beyond search and Android smartphones.

As these systems are rolled out and integrated into our daily lives the biggest challenge is going to be making sense of the data thrown off the myriad of devices in our pockets, houses, workplaces and cities. Cisco estimate that the number of Internet-connected devices overtook the number of people on the planet in 2008 and that by 2020 there will be 50 billion 'things' transmitting information. By 2018, they claim, the data created by IoT devices will be 277 times higher than the amount of data generated by smartphones and PCs. With a Boeing 787 generating 40 terabytes (TB) of data per hour of flight and the mining operations of a company like Rio Tinto generating up to 2.4 TB per minute it is easy to see how the IoT presents huge opportunities for companies able to create value from it all.
Post-it Notes for Web Content
Authors: Upshall Michael
Published: December 2023

In this article, I will be introducing and describing three similar tools for linking or sharing content: Declara, Stackly and Pocket (there are others, to be sure, but these three looked the most interesting from my trawl). All three could all be described as Post-it notes for the Web: you can make notes about websites you have seen, then reorder your notes and come back and find them again. All three tools were created for academic and educational publishing. The nature of academic publishing is to share what you have discovered or created, and so tools that enable users to join A with B can provide valuable productivity benefits. Of course, discovering content of value and wanting to share it with others is universal across all sectors. All three use recommendation engines – tools that automatically suggest content that is linked in some way to pages you have selected before. Two were launched as recently as this year.
Knowledge Management in the Pharmaceutical Industry: Enhancing Research, Development & Manufacturing Performance
Authors: Wickenden John
Published: December 2023

The Pharmaceutical Industry is intensely information and knowledge rich across all of the significant disciplines it embraces so is an ideal sector to demonstrate the value of Knowledge Management (KM). The authors have extensive experience with the UK’s biggest pharmaceutical company GlaxoSmithKline (GSK) and its predecessor SmithKline Beecham. As part of their research they interviewed twenty-seven leading pharmaceutical KM practitioners and used their experiences to detail various practical applications of KM. This gives the book real insight into the value of KM across the industry.

The pharmaceutical value chain has gone through radical change in recent years and the book reviews in detail how KM can be applied to catalyse further change and improvements in order to speed up the process of bringing effective new products to market. Each of the pharmaceutical development cycles are reviewed, including Research and Development, Manufacturing, Functional and Commercial areas. These later areas are also relevant to other industries.
Online Resource Update
Authors: Cadwallader Joy
Published: December 2023

A round up of new electronic resources, digital services and news from the online industry.
“Simplicity must be the Mantra of the Digital Workplace”
Authors: Editors
Published: December 2023

The intranet / digital workplace could contribute in some small way to reducing employee workload. It could save time by making things easier to find and do. And yet most intranets are still an appalling mess, a time-wasting black hole. They are so far away from their potential.
Alphabet Soup
Authors: Blakeman Karen
Published: December 2023

Google asserts that they are never going to be a ‘conventional company’, nor have any intention of becoming one.

Karen Blakeman offers her take on the all-singing, all-dancing, all-embracing Alphabet, pondering over the impact it may or may not have on the quality of search technologies going forwards. She follows up with practical outcomes from recent UKeiG workshops, articulating recommended Google search tips, but also jettisoning the omnipresent search tool for a moment to consider alternative research resources and techniques. If you want to kick the Google habit, your rehab starts here.
Who Should You Follow on Twitter?
Authors: De Saulles Martin
Published: December 2023

This issue features a web and social media contribution from Martin De Saulles focusing on Twitter analytics with a useful resource that utilises the benchmark of ‘social authority’ to enable you to pan for gold when it comes to seeking out valuable contacts. By identifying high quality people to follow you will, in turn, transform the quality of your tweeps overnight.

Keywords: Metrics, Analytics
Order From Chaos?: Copyright Exceptions One Year On
Authors: Stannard Emily
Published: December 2023

Emily Stannard updates us on the recent amendments to copyright legislation and highlights some fascinating challenges to the digital community around new exceptions, including the copying of large volumes of content for text and data analysis and making content available on ‘dedicated workstations.’

Keywords: Intellectual Property
Cognitive Barriers in Search
Authors: White Martin
Published: December 2023

Martin White offers some insight into the cognitive barriers that impact on search; personal behaviours that can override even the most intuitive of interfaces. Most interesting for me was the ongoing conflict between relevance and effort; those occasions when barriers to access to the full text compel a researcher to abandon the resource.
Exploiting Google
Authors: Blakeman Karen
Published: December 2023

A lot is happening at Google and it is not just the new logo. Technologies such as artificial intelligence are being used across all of Google’s projects and that includes search. So we decided it was time to revamp and extensively update the UKeiG advanced Google workshop to include Google’s new approach to search and how it affects results. The first “New Google, New Challenges” was hosted by Manchester University Library on the 10th September. Understanding how Google works “underneath the bonnet” is just the start. You then have to work out how to use the search tools and specialist databases - many of which are well hidden - to ensure that you are getting quality results. Towards the end of the day I asked the workshop participants to compile a list of Top 10 Tips. This is what they came up with.
Kicking the Google Habit
Authors: Blakeman Karen
Published: December 2023

Although Google gives “good enough” results most of the time, there are occasions when it is the worst possible tool for researching a project. There really are alternative tools and strategies that can give better results. The recent UKeiG essential non-Google search tools workshop, hosted by Manchester University Library on the 9th September 2015, looked at the options for carrying out research. As well as alternatives to Google for general web search the delegates tested specialist tools for subject areas and different types of information. They came from a wide variety of backgrounds and during the practical sessions were asked to think about what they would include in their list of Top Tips for conducting research.
CILIP 2015 Conference: Two Perspectives - 2
Authors: Pryce-Jones Lydia
Published: December 2023

CILIP Conference in Liverpool 2nd - 3rd July 2015

In this issue we also publish two complementary reports from July’s CILIP conference in Liverpool written by the successful recipients of our CILIP conference bursary ward. Lots of food for thought here. My highlight is the assertion (and potential exam question for future information professionals): ‘We shouldn’t be worrying about competition from Google, or Apple, or Amazon – they are advertising companies, not information services.’ Discuss...
Scholarly Communication: The Wild & Wonderful World of Digital Tools & Services
Authors: Upshall Michael
Published: December 2023

Once upon a time the academic publishing process was relatively straightforward. Authors, or would-be authors, submitted articles to journals, which were peer-reviewed and then accepted for publication – or not, if they weren’t deemed noteworthy enough. As far as the author was concerned, that was pretty much it, apart from checking the page proofs. Libraries carefully kept sets of all the major journals and filed them for subsequent reference.

Contrast that with the situation today! That simple world of scholarly creation has exploded in many directions simultaneously. Pity the poor academic author, or the librarian...
Ultra Information Management – an enigma
Authors: White Martin
Published: December 2023

Martin White's article, “Ultra Information Management” pays homage to sophisticated, meticulous wartime codebreaking projects which were, in essence, the precursor to information management as we know it today.

#Information Management, Enigma
Networking in Sheffield: Social Media 2015
Authors: Editors
Published: December 2023

In July 2015 UKeiG collaborated with the CILIP Yorkshire and Humberside Member Network (YHMN) to bring together like-minded people with an interest in using social media tools to support and deliver great information services.
Human not Artificial Intelligence Needed
Authors: Blakeman Karen
Published: December 2023

Karen Blakeman argues that, while knowledge of alternative search tools is vital, it is no longer sufficient to have advanced search expertise; that information professionals require savvy appraisal skills and a better understanding of how search outputs are generated and manipulated. She also raises the issue of the “right to be forgotten” and the impact that is having on excluding potentially critical information from search results.
Extracting Meaning from Web Content
Authors: Upshall Michael
Published: December 2023

Michael Upshall introduces the great semantic Diffbot debate, yet another initiative to extract meaning from the web. But does it?
Bibliometrics: an Overview
Authors: Latham Michael , Bentley Stuart
Published: December 2023

The Library Research Services Team at the University of Hull provide a practical overview of bibliometrics and the associated commercial and public domain e-resources utilised to support this activity. Bibliometrics has immense value in academia and across all sectors, but has drawbacks as well as benefits. Altmetrics - the impact of social media on research visibility (who is talking about YOUR research?) – is also featured.
LISDIS Conference
Authors: Bond Michelle , Haigh Jess , Higman Rosie , Wheeler Emily
Published: December 2023

LISDIS ConferenceUniversity of Huddersfield, 14th November 2015

UKeiG was proud to be one of the supporters of the first LISDIS (Library and Information Science Dissertations) conference, held at the University of Huddersfield on 14th November 2015. The organisers explain the rationale behind the event and highlight some of the themes from the day.
Access to Research (A2R) in Public Libraries
Authors: Price Carol
Published: December 2023

As part of UKeiG’s aim to disseminate the wealth of research undertaken by the LIS community, we have a special feature by Carol Price, an MSc Information Management student, who writes about her research into Access to Research (A2R), which provides free online access to academic journals in public libraries. It’s a sterling piece of research, and I’m sure will generate significant discussion with our colleagues and members not only in public libraries, but across all of the sectors UKeiG represents.
Nordic Digital Humanities
Authors: Andersdotter Karolina
Published: December 2023

An overview of digital humanities developments in the Nordic Countries written by UKieG Conference Grant recipient Karolina Andersdotter.
In the Beginning – a Concise History of Intranets
Authors: White Martin
Published: December 2023

An interesting feature by Martin White on the history of intranets and knowledge management and the early days of intranet technology. It’s intriguing to trace how developments decades ago are impacting on our working lives and practices today.
Facing the Future: Challenges & Choices
Authors: Upshall Michael
Published: December 2023

The UKeiG Members’ Day for 2016 was a great success, with an eclectic and enthusiastic membership taking time out to look to the future, addressing the trends and challenges impacting on the information profession.

CILIP Chief Executive Nick Poole led on an optimistic note by encouraging the profession to embrace change. ‘I believe the future for the information, library and knowledge profession is exciting and vibrant with endless possibilities shaped by changing technology and the changing needs of our users. The challenge is to continue to grow and develop, learn, adapt and innovate.’ UKeiG is in a prime position to shape and lead change.

Lin Lin, Senior User Experience Researcher at EBSCO presented us with a dilemma by unravelling the student psyche and highlighting the processes that an average young scholar goes through to research for an essay. Any information literacy training is quickly forgotten, jettisoned in the last minute midnight rush to hit a deadline; pursuing Google and Wikipedia with a vengeance, and largely oblivious to information professional speak like ‘Boolean’, ‘database, even ‘catalogue.’ Where have we gone wrong?

David Milward, CTO of Linguamatics, presented a fascinating insight into text mining, highlighting its huge potential to inform evidence-based decision-making. The auto-analysis and manipulation of free text on a large scale will enable us to extract and summarise key information, categorise documents more effectively, discover emerging terminology, generate metadata and define relationships between documents. However, there are significant challenges in this area, largely around making sense of masses of unstructured information and data, but also disambiguating natural language and all of the pitfalls that it presents in terms of synonymous terminology, different meanings and expressions, grammar and context.
Understanding & Improving Search Using Large-Scale Behavioural Data
Authors: Horrocks Gary
Published: December 2023

A key benefit of text mining is that it can be used to improve the whole search experience and optimise search engine technologies. The rise of web-based search systems over the past decade has enabled information scientists to develop powerful large-scale behavioural logging technologies that provide a unique insight into ‘what searchers do’; how people interact with web-based search systems. This ability to gather traces of human behaviour on an extensive scale and speed provides the backdrop to innovation and improvement in search, complementing other forms of experimental research that observes how people engage with search systems including, for example, controlled lab-based observational studies.
Building Information Modelling
Authors: White Martin
Published: December 2023

Martin White argues that the information profession has a lot to learn from the construction industry, introducing readers to Building Information Modelling as a sterling example of exemplary information management way beyond the confines of the “desk-bound” digital workplace.
The Changing Face of Information Professional in the Pharmaceutical Industry
Authors: Wickenden John
Published: December 2023

At UKeiG’s 2016 Members’ day in June this year John Wickenden reflected on his varied career working with one pharmaceutical company. Over the years he managed to reinvent his role as technology advanced, influencing management and ensuring his continued relevance to the business critical objectives of his employer. There are so many lessons to learn from his experiences that we revisit his career in this issue and are taken on a whirlwind tour of nearly five decades of technological transition. With every decade of IT change Wickenden, rather than fearing obsolescence through disintermediation, grabbed the opportunity for change. He was left standing long after his company’s library was closed to make way for conference space.
Editor's Note
Authors: Horrocks Gary
Published: December 2023

Editorial overview of this issue's content with comments, news and observations.
Higher Education Focus
Authors: Mehta Priya
Published: December 2023

Two beneficiaries of the UKeiG student and early career professional grants programme report back on conferences they attended earlier in the year. Their focus is on higher education: the emerging skills set required for effective collection development in universities, and the complex cultural (even political) considerations that have to be borne in mind before launching electronic reading list projects as part of the wider technology-enhanced learning agenda.
The Management of Information Asymmetry
Authors: White Martin
Published: December 2023

Martin White introduces us to the theory of information asymmetry and the significant role it should play in effective information management.
Partnerships, innovation, collaboration
Authors: Kingma Marja
Published: December 2023

Marja Kingma’s report on the 2016 CILIP Conference includes Dr. Alison Brettle’s presentation on how to prove the value, effectiveness and importance of professionally trained librarians, information and knowledge workers. “Library, information and knowledge professionals make a significant contribution to the overall aims of the organisations that they serve. And yet, their skill set is often over-looked and this contribution is under-valued.”
Academic research and its relevance to enterprise search success
Authors: White Martin
Published: December 2023

Martin White emphasises the relevance of academic research on the success of enterprise search projects. “Academic research may not provide definitive answers to very difficult issues but it can provide a vendor-independent framework for discussion and inspiration.” He emphasises valuable research that has significant implications for enterprise search success, introducing us to concepts like “information scent” along the way. If you have responsibility for search management in your organisation, Martin’s article is a must read.

Keywords: Research, Enterprise Search, Intranets, Information Retrieval
Looking to the future: Internet Librarian International 2018: A 20th birthday preview
Authors: Allen Katherine
Published: December 2023

Internet Librarian International (ILI) will take place at Olympia, London on the 16th–17thOctober, with workshops on the 15th October. UKeiG members benefit from a 25% discount on the full conference fee.
The NPRIE Website
Authors: Burgess Steve
Published: December 2023

An account of a purpose-built content management system for the National ProbationResearch and Information Exchange (NPRIE).
Intranets
Authors: White Martin
Published: December 2023

There is often a contrast between organisations, proposed timetable for an intranetselection and implementation process, and the reality. In this case, an intranet took ayear rather than the estimated six months.
What's on your home page?
Authors: Pillar Claire
Published: December 2023

22 June 2006; Intranets forum meeting, Trades Union Congress, London. For the first intranets forum we started (where else?) with intranet home pages.
Evolution of UKeiG
Authors: White Martin
Published: December 2023

Managing Director of Intranet Focus Ltd, Martin White, excavates the origins of UKeiG against the backdrop of two World Wars and the explosive increase in scientific research and scholarly publications that led to the formation of the Institute of Information Scientists in 1958.

Keywords: UK electronic infomation Group, UKeiG, scholarly communication
Intranets
Authors: White Martin
Published: December 2023

A round-up of recent intranet books and reports.

This month the column might well be called a Miscellany as I’m going to pick up onvarious books and reports and some other things that interest me, and I hope you
Intute Integration Update
Authors: Joyce Angela
Published: December 2023

An overview of Intute’s Integration project, which is developing ways of integrating content into users’ websites and VLEs. Content is embedded using simple links, newsfeeds, HTML and JavaScript, and search options are provided. Usability testing and user surveys are being conducted. Exemplar status is rewarded to examples of good practice.
Developing Trove: the policy and technical challenges
Authors: Cathro Warwick , Collier Susan
Published: December 2023

In September 2008 the National Library of Australia embarked on a project to develop apowerful new discovery service to expose the wealth of information in Australian collections.The new service, branded “Trove”, was released in December 2009. Trove is not onlyreplacing eight legacy services, but is improving the discovery experience for the Australianpublic and researchers by including more content and by allowing users to engage with thecontent. This paper will describe the policy and technical challenges which were faced by theLibrary during this project, and will outline the Library’s plans for the further development ofTrove.
Web 2.0
Authors: Bradley Phil
Published: December 2023

I‘m very fortunate in that I‘m able to spend a lot of my time exploring new resources to seewhat they do, how they work, and how they compare with their competition. In this column Ithought I‘d look at a few of the new products that have passed by my monitor in the last fewmonths. No particular order this time around, which is actually part of the fun that I have – I‘mnever sure exactly what I‘m going to find next.
Reference Management
Authors: Kent Tracy
Published: December 2023

The aim of this column is to highlight those tools that support the management of references– the main stable of the information profession. The use of such tools has grown exponentially over the last decade, and now the decisions on which one to use is based on identifyingwhere references are obtained from (propriety software, websites), the budget (open-sourceverses commercial) and the resources available (for example, how good is the support).
Public Sector News
Authors: Inman Jane
Published: December 2023

Keeping track of the changes in the machinery of government is always challenging and nomore so than after a General Election with a complete change of government as we have justhad in the UK.
Books of Interest
Authors: Editors
Published: December 2023

Here are some book titles that might be of interest to UkeiG members. The list isn‘texhaustive; members are welcome to suggest other books for review. If you are interested inreviewing any of these titles, or if you are publisher and you have titles that you think wouldbe of interest to the UKeiG readership, please contact Michael Upshall(michael@consultmu.co.uk). A copy of the book is provided free for you to review.
Intranets
Authors: White Martin
Published: December 2023

Which organisations need an intranet manager? What training is available? What skills shouldan intranet manager have?
Web 2.0
Authors: Bradley Phil
Published: December 2023

Everyone knows about chat rooms – but how to make the best use of them?
Online
Authors: Cadwallader Joy
Published: December 2023

Should we be archiving computer games? More on open access; and a BBC archive showingchanging attitudes to homosexuality.
Intranets
Authors: White Martin
Published: December 2023

Martin White reports on the latest thinking on intranets from around the world, includingreviews of a conference in Washington, some publications, and a new shared-content intranetwebsite
Current Awareness
Authors: Sinclair Clare
Published: December 2023

The current awareness column is created by a team of information specialists from the USA nd the UK, who

check a range of leading periodicals to make sure readers are kept informed about the latest developments relating to information management . Subjects covered include e-publishing, information access and retrieval, electronic publishing, preservation and virtual libraries.
Intranets
Authors: Lindsay Dion
Published: December 2023

Welcome to Dion Lindsay, new columnist for eLucidate.Are Intranets out of date? Could you manage an Intranet from your mobile? Plus reviews of a SharePoint2010 title.
The Impact of Artificial Intelligence
Authors: Horrocks Gary
Published: December 2023

The UKeiG Members’ Day, held at CILIP HQ on Friday 7th June 2019, showcased three experts: Michael Upshall (UNSILO), David Haynes (City, University of London) and Dr. Tony Russell-Rose (UXLabs, 2dSearch.) The event explored the impact of artificial intelligence on the knowledge, information management and library profession. Upshall kicked off the event by throwing down a gauntlet. Were taxonomies still relevant in an age when AI was transforming search by enabling concept clustering and semantic enrichment? Manual classification schemes, vocabularies, taxonomies and ontologies have always played an essential role in information retrieval but Upshall argues that they are expensive and fundamentally flawed; reactive not proactive. “They will never be complete. They will never be large enough.” Haynes went on to explore the potential impact of AI on the information resource management cycle, leaving Russell Rose to deliver an illuminating crash course on the linguistic phenomena that make natural language processing (NLP) such a complex and multi-faceted field of research. “Language is ambiguous,” he said, “and the key tenet of NLP is resolving that ambiguity.” There was a consensus amongst the delegates that there are huge challenges and opportunities ahead for the LIS profession; that information science is fundamental to AI.

Keywords: AI, Artificial Intelligence, Alogorithms, Information Retrieval, Search, Machine Learning, Taxonomies, Natural Language Processing, NLP, Information Science.
Challenging Goliath
Authors: White Martin
Published: December 2023

Martin White, Managing Director of Intranet Focus Ltd, issues a challenege. Is Microsoft’s domination of the delivery of desktop information management tools inhibiting effective enterprise-wide information management? Is our “monolithic adoption” of applications like Office 365’s Teams (barely out of beta) cramping our creative, strategic style? Are our IT departments wed to convenient Microsoft solutions that are not relevant to organisational requirements?

Keywords: Microsoft, Inranets, Information Managment, O365, Office 365, Search
Being Social and Collaborative
Authors: White Martin
Published: December 2023

Martin White gets to grips with the complexity of collaborative working in the digital environment. “Virtual meetings are fast becoming the default meeting format.” What challenges do virtual teams face, particularly in an international, corporate setting?
UKeiG Information Manager of the Year 2016
Authors: Palmer Marlize
Published: December 2023

Last year Marlize Palmer was presented with the UKeiG Information Manager of the Year Award. She is the Welsh Government’s Head of Information and Archive Services and Departmental Records Officer and offers a fascinating insight into the challenges of information management in a government setting. “The information management profession in government is changing fast. The emergence of big data, social media, cloud and mobile-based services presents massive challenges and opportunities for information professionals and librarians working in government and at the Welsh Government in particular.”
Getting to Grips with Data Literacy and Data-Driven Decision Making
Authors: Horrocks Gary
Published: December 2023

UKeiG’s Members’ Day, held at CILIP’s London headquarters on the 16th March 2017, was a huge success and attracted a diverse range of delegates. It showcased the theme of information modelling using data and metrics: the analysis, exploitation, utilisation, management and visualisation of data in a number of settings, including the construction industry and public libraries.

Keith Wilson, Construction Information Consultant, provided a fascinating insight into Building Information Modelling (BIM), a well-established integrated project information model and common data environment in that sector.

Aude Charillon, of Newcastle City Libraries, presented on “releasing and re-using” public library data to engage and empower library visitors. She is a champion of open, shared content and data literacy; the need to educate people about their rights to utilise and customise creative works – images, sound, films and data - that are free of copyright.

Jisc's Siobhan Burke gave the delegates an overview of Analytics Lab, a joint HESA (UK Higher Education data and analysis) and Jisc business intelligence research and development project. She also gave an overview of Heidi Plus, the Higher Education Information Database for Institutions. It encompasses the delivery of data sets through a data explorer tool, dashboards, visualisations, training and support materials.

Data literacy is an increasingly important part of working life and ensuring that it is integrated into the knowledge and information skills set will future proof the profession. Nick observed that library and information professionals have often stood on the periphery spectating, watching things happen not making things happen, and allowing major developments in “big data” and “data science” to pass us by. Now is the time to respond more effectively to the challenges and opportunities that data has to offer.
Vocabulary Management at the Department for Education
Authors: Challinor Helen
Published: December 2023

UKeiG is committed to promoting the theory and practice of organising digital knowledge and information. ISKO UK, the UK Chapter of the International Society for Knowledge Organisation, is one of our partner organisations, overseeing the presentation of the prestigious Tony Kent Strix Award featured in this issue. ISKO brings together researchers and practitioners who develop and apply conceptual tools like semantic analysis and faceted classification. In previous issues we have emphasised that taxonomy and effective and systematically applied metadata continue to be key to breaking down information silos in organisations by enriching and structuring content, providing semantic context and integrating and linking disparate external and internal information resources. They underpin effective data management, information management and enterprise search. Helen Challinor contributes a fascinating case study of a project - Vocabulary management at the Department for Education - that takes us back to the essential basics of information retrieval, of nomenclature and thesauri. “This case study considers the use made of controlled vocabularies at the Department for Education. It outlines the principles of vocabulary management, before explaining the uses made of controlled vocabularies within the department. It includes explanations about why decisions were taken, how users were engaged and a forward look.”

Helen writes: “Most developers have no idea that there is a science underpinning the management of subject vocabularies, and why would they? Neither do end users, and why would they? Devising innovative ways of explaining the nuances of vocabulary construction to developers and end users has been challenging, enjoyable and a significant deliverable from the project.”

Keywords: Taxonomies, Vocabularies, Thesauri, Knowledge Management, Information Management
Internet Librarian International
Authors: Allen Katherine
Published: December 2023

The 2017 Internet Librarian International (ILI) conference was a huge success. Katherine Allen, Business Development Director, Information Today Europe, writes: “Information professionals wear many hats. They are leaders in tech, organisational influencers, expert marketers, change managers, internet super searchers, and much more.” One of the themes that stood out was the fundamental issue of information integrity, “fake news”, “disinformation’ and the significant implications for information and digital literacy. Social media nurtures a world of titillation and outrage. The critical appraisal of information resources is in our DNA, and we are moving into another era with profound ethical considerations. “The fake, the false…is an opportunity.”
UKeiG Professional Development Update
Authors: Horrocks Gary
Published: December 2023

2017 was a busy and successful year for UKeiG’s CPD programme. Topics covered included:

Search Usability: Filters and Facets, Research Data Management for Information Professionals, Advanced Knowledge Management: Strategy & Digital Implementation, Better Social Media for LibrariesDigital Literacy in the Workplace, Open Access, Open Monographs, Open Data, Open Peer Review: Overview of a Disruptive Technology

Jisc’s Lis Parcell, in a presentation for UKeiG - “Flexing our digital muscle: beyond information literacy” - explored tools and resources to help assess digital capability in individuals, teams and organisations. “Library and information professionals have long been recognised for expertise in information literacy, but the need for more digitally capable organisations creates new avenues for staff to develop their roles and contribute to the digital strategy of the organisation.” Digital literacy is a complex and morphing concept, embracing core ICT proficiency alongside content creation and innovation, communication and collaboration, information retrieval, technology enhanced learning and digital professionalism.
Breaking the Book: Contrasting Paradigms of Print Culture
Authors: Upshall Michael
Published: December 2023

I opened Breaking the Book: Print Humanities in the Digital Age (2015) (which, paradoxically, I read in digital form on a smartphone) with a lot of anticipation. Laura Mandell is a scholar of eighteenth-century literature, and an enthusiastic pioneer and advocate of digital collections such as Early English Books Online (EEBO) and Eighteenth Century Collections Online (ECCO) for studying early English texts. Therefore, I expected this book to have insights into how digital texts differed from print, and how academic discourse can make effective use of digital resources, for example to analyse texts. What the book contains, however, is much different. Rather than being an assessment of digital texts, Breaking the Book is much more ambitious: it emphasises changes in print culture for much of the book, only considering digital publishing towards the end. Mandell asks, “how does the book machine work,” by looking at the history of the printed book. The book concludes with a manifesto for print humanities – not, in fact, a manifesto for digital humanities at all, but a claim for how digital print can transform “the book machine.” Nonetheless, a reader will see this book more as a contribution to the history of the printed word than a study of digital humanities.
UKeiG announces the winner of its inaugural Early Career Award
Authors: Horrocks Gary
Published: December 2023

UKeiG is committed to encouraging and championing excellence and innovation across the profession with our prestigious awards portfolio. The Group also supports the continuing professional development of library and information students and early career professionals with a range of bursaries to encourage research, information exchange and best practice. Last year we launched our inaugural Early Career Award to celebrate extraordinary and inspirational enterprise in early career professionals who are members of CILIP. Earlier this year, David Ball, Chair of the UKeiG Management Committee, was delighted to announce that the winner of the inaugural 2019 Early Career Award was Natasha Chowdory, User Research Consultant at Methods, Information Technology and Services.
2019 Tony Kent Strix Memorial Award Winner
Authors: Horrocks Gary
Published: December 2023

In 2019, the UK electronic information Group (UKeiG), in partnership with the International Society for Knowledge Organisation UK (ISKO UK), the Royal Society of Chemistry Chemical Information and Computer Applications Group (RSC CICAG) and the British Computer Society Information Retrieval Specialist Group (BCS IRSG), was delighted to announce that the winner of the prestigious Tony Kent Strix Memorial Award for 2019, in recognition of his major and sustained contributions to the field of information retrieval, was Professor Ingemar J. Cox, Department of Computer Science at University College London.

Professor Cox is Head of UCL’s Media Futures Research Group and a Professor at the Department of Computer Science at the University of Copenhagen. His current research interests include information retrieval and data analytics of online social media, twitter and query logs.