bluuebunny/crossref_metadata_2025 huggingface dataset:
Developing a trust model for assisting management during change
Authors: Martins Nico
Published: August 2012

This study investigates the relation of the "Big Five" personality dimensions and managerial practices to the dimension of trust relationships between managers and employees. The "Big Five" dimensions are conscientiousness, agreeableness, emotional stability, resourcefulness and extraversion. Managerial practices are credibility, team management, information sharing and work support. Results indicate that managerial practices have an influence on the trust relationships between managers and employees. For the "Big Five" personality dimensions, a weaker relationship with the dimension of trust was obtained. Although there appears to be a weaker relationship between the "Big Five" and the dimension of trust relationships, the relatively good fit of the model indicates that an overall implication of the model is that both managerial practices and the "Big Five" personality aspects of the manager might influence his/her subordinates indirectly. These findings have numerous implications for the relationships between managers and employees, especially in the selection, recruitment and appointment of managers and the role of managers during transformation. Opsomming Die studie ondersoek die verhouding tussen die Groot Vyf ("Big Five") persoonlikheidsdimensies en bestuurspraktyke en die dimensie van vertroue tussen bestuur en werknemers. Die Groot Vyf dimensies is konsensieusheid, eenstemmigheid, emosionele stabiliteit, vernuftigheid en ekstroversie. Die bestuurspraktyke is kredietwaardigheid, spanbestuur, die deel van inligting en werksondersteuning. Die resultate dui aan dat die bestuurspraktyke 'n invloed het op die verhouding tussen bestuur en werknemers. Wat die Groot Vyf dimensies aanbetref, is n swakker verhouding met die dimensie van vertroue bevind. Alhoewel dit skyn as of daar n swakker verhouding tussen die Groot Vyf en die dimensie van vertroue is, toon die relatiewe goeie passing van die model dat beide die bestuurspraktyke en die Groot Vyf persoonlikheidsaspekte van die bestuurder die verhouding tussen bestuur en werknemers mag beinvloed. Die resultate hou verskeie implikasies in vir die verhoudinge tussen bestuur en werknemers en spesifiek in die areas van keuring, werwing en aanstelling van bestuurders en die rol van bestuurders gedurende verandering.
Participation in decision making
Authors: Valoyi EG , Lessing B C , Schepers J M
Published: August 2012

The aim of the present study was to determine the extent to which employees would like to participate in decision making concerning various organisational issues, especially those concerning: the work itself, working conditions, human resources issues, and corporate policy and planning. The sample consisted of 146 participants, including managers, middle managers, and junior officials from a South African development corporation. A questionnaire to measure employees' desire to participate in decision making was specially constructed for this investigation. It has found that employees with higher academic qualifications were more desirous to participate in decision-making at all levels than employees with lower academic qualifications. This was also true for employees in higher job grades than in lower job grades. Men were more desirous to participate in decision making than women. The implications of the findings are discussed.

Opsomming

Die doel van die huidige studie was om vas te stel in watter mate werknemers sal wil deelneem aan die besluit- nameproses van organisasies, veral rakende die volgende sake: die werk self, werksomstandighede, menslike hulpbronaangeleenthede en korporatiewe beleid en beplanning. Die steekproef het uit 146 deelnemers, insluitende bestuurders, middelvlakbestuurders en junior amptenare van'n Suid Afrikaanse ontwikkelingskorporasie, bestaan. nVraelys wat die begeerte van werknemers meet om aan die besluitnameproses deel te neem, is spesiaal vir die doel van hierdie ondersoek, ontwerp. Dit is bevind dat werknemers met hoer akademiese kwalifikasies meer begerig is om aan die besluitnameproses op alle vlakke deel te neem as werknemers met laer akademiese kwalifikasies. Dit was ook waar vir werknemers in hoervlakposte vergeleke met werknemers in laervlakposte. Mans was ook meer begerig om aan die besluitnameproses deel te neem as vroue. Die implikasies van die studie word bespreek.
Managing service quality: Human resource management strategies
Authors: Govender K. K.
Published: August 2012

This article reports the results of an empirical evaluation of a conceptual service encounter management model (Govender, 1999). The various hypotheses proposed to show a relationship between formal and informal socialisation strategies, and the bank employees' perception of the organisational climate and their role are empirically evaluated. Furthermore, the mediated effects of these socialization tactics on the bank customers perception of the service quality was also ascertained by matching a random sample of 210 bank employees with 1050 customers. Opsomming Hierdie artikel rapporteer die resultate van n empiriese evaluering van n konseptuele dienservaringsbestuursmodel (Govender, 1999). Verskeie hipoteses word voorgehou om n verband tussen formele en informele sosialise- ringstrategiee aan te toon, en die bankwerkers se persepsie van die organisatoriese klimaat en hulle rolle word empirics geevalueer.Verder word die modererende effek van hierdie sosialiseringstrategie op die bankkliente se persepsie van dienskwaliteit bepaal deur 'n ewekansige steekproefvan 210 bankwerkers met 1050 kliente af te paar.
A relook at the motor vehicle buyer after the purchase: dissonance arousal
Authors: Brijball S.
Published: August 2012

This study, based on Leon Festingers (1957) theory of cognitive dissonance, evaluates the relative power of various dissonance arousal factors, the impact of price and the psychological conditions necessary for dissonance arousal, for example, effort exerted. The empirical analysis was undertaken on a sample of 200 new motor vehicle buyers. Eight dimensions impact significantly on the magnitude of cognitive dissonance, namely, awareness of expectations, unconfirmed expectations, reported dissonance, effort, congruence with self-concept, price, persuasiveness, and level of confidence during purchases. The results contribute to a better understanding of human behaviour and cognitions thereby, enabling the development of effective marketing strategies to enhance post-purchase satisfaction. Opsomming Hierdie studie is gebaseer op Leon Festinger (1957) se teorie van kognitiewe dissonansie, wat die relatiewe krag van verskeie opwekkingsfaktore, die impak van prys, asook die sielkundige toestande evalueer wat vir dissonansie-opwekking vereis word soos byvoorbeeld inspanning uitgeoefen. Die empiriese analise is uitgevoer op n steekproef van 200 eienaars van nuwe motorvoertuie. Agt dimensies het n betekenisvolle impak op die vlak van kognitiewe dissonansie uitgeoefen naamlik, hoe bewus verbruikers van hulle verwagtinge is, verwagtinge wat onbevestig is, dissonansie wat gerapporteer word, inspanning, ooreenstemming met die eienaar se selfbeeld, prys, hoe oorredend die verkoper is en die koper se vlak van selfvertroue gedurende die aankope. Die resultate dra by tot n beter begrip van menslike gedrag en van kognisies en bevorder daardeur die ontwikkeling van doeltreffende bemarkingstrategie- om na-verkooptevredenheid te verhoog.
A multi-cultural investigation into consumer environmental concern
Authors: Rousseau G. G. , Venter D. J. L.
Published: August 2012

The main objectives of this study were to investigate the relationship between consumer attitudes and perceptions towards environmental concern and to measure levels of environmental concern amongst multicultural groups. The study was based on past research in the field and uses a modified version of a questionnaire developed by various authors. A non-probability convenience sample (N=340) was drawn from English, Afrikaans and Xhosa-speaking respondents in the Eastern Cape. Fieldwork was carried out by students of Industrial Psychology at the University of Port Elizabeth. Results suggest that cultural influences deduced from home language and suburb are an important factor in determining environmental concern. Results further suggest that environmental concern influences buying preferences and attitudes toward environmental conservation and behaviour. These results have important implications for market segmentation, town planning and development. Opsomming Die hoof doelstelling van hierdie studie was om die verband tussen verbruikershoudings en waarnemings ten opsigte van omgewingsbesorgdheid te ondersoek en vlakke van omgewingsbesorgdheid by multikulturele groepe te meet. Die studie is gegrond op vorige navorsing in die veld en gebruik 'n aangepaste weergawe van 'n vraelys ontwikkel deur verskeie outeurs. n Nie-ewekansige gerieflikheidsteekproef (N=340) is getrek uit Engels, Afrikaans en Xhosa-sprekende respondente in die Oos-Kaap. Veldwerk is uitgevoer deur Bedryfsielkunde studente van die Universiteit van Port Elizabeth. Bevindinge suggereer dat kulturele invloede, afgelei van huistaal en voorstad, belangrike faktore is in die bepaling van omgewingsbesorgdheid. Bevindinge suggereer verder dat omgewingsbesorgdheid, koopvoorkeure en houdings ten opsigte van omgewingsbewaring en optrede beihvloed. Hierdie resultate het belangrike implikasies vir marksegmentasie, stadsbeplanning en ontwikkeling.
Die verband tussen koherensiesin, lokus van beheer, Selfdoeltreffendheid en werkstevredenheid
Authors: Pretorius M. , Rothmann S.
Published: August 2012

Job satisfaction is a complex variable and is influenced by situational factors of the job environment as well as dispositional characteristics of the individual. Opsomming Werkstevredenheid is n komplekse veranderlike wat beinvloed word deur situasionele faktore binne die werksomgewing, asook disposisionele eienskappe van die individu.
Bestuurders in 'n openbare maatskappy se coping met transformasie
Authors: Fouche E. , Rothmann S.
Published: August 2012

Managers play an important role in assisting organisations to manage transformation effectively. The aim of this research was to determine the strategies that managers use to cope with transformation and to determine the differences between the coping strategies of participants measuring high and low on psychological strengths. Opsomming Bestuurders speel n belangrike rol om organisasies te help om transformasie effektief te hanteer. Die doel van hierdie navorsing was om te bepaal watter strategiee bestuurders in 'n transformerende organisasie gebruik om te cope en om vas te stel of daar verskille bestaan tussen die coping-strategiee van diegene wat hoog en laag meet ten opsigte van psigologiese kragte.
The challenge of motivating top management: a need satisfaction perspective
Authors: Arnolds C. A. , Boshoff C.
Published: August 2012

The effective participation of South African firms in the global economy depends on how competitively affordable and quality goods and services can be produced by the productive utilisation of materials, machines, money and human resources. Opsomming Die doekreffende deelname deur Suid-Afrikaanse firmas aan die wereldekonomie hang at van hoe mededingend kwaliteit en bekostigbare goedere en dienste gelewer kan word deur die produktiewe aanwending van grondstowwe, masjinerie, geld en arbeid.
Confirmatory factor analysis of the career decision-making self-efficacy scale among South African university students
Authors: Watson MB , Brand HJ , Stead GB , Ellis R R
Published: August 2012

There is a need for South African researchers to explore the potential utility of career decision-making self-efficacy in understanding the career behaviour of tertiary students. Given the lack of standardised measures for this construct, the responses of 364 South African university students to the Career Decision-Making Self-Efficacy Scale : Short Form (CDMSE-SF) were analysed using item statistics, Cronbachs alpha and confirmatory factor analysis to determine whether items supported the theorized subscales.

Opsomming

Dit is noodsaaklik vir Suid-Afrikaanse navorsers om die potensiele bruikbaarheid van loopbaanbesluitnemmgself-doeltreffendheid ("career decision-making self-efficacy") te ondersoek in n poging om die tersiere studente beter te begryp. Gegewe die gebrek aan gestandaardiseerde meetinstrumente vir hierdie konstruk, is response van 364 Suid-Afrikaanse universiteitstudente op die Career Decision-Making Self-Efficacy Scale: Short Form (CDMSE-SF) met behulp van itemontleding, Cronbach se alpha en bevestigende faktorontleding ontleed, om te bepaal of die vraelys-items die teoretiese subskale ondersteun.
Performance appraisals in the public sector: are they accurate and fair?
Authors: Rademan D. J. , Vos H. D.
Published: August 2012

Traditionally, performance appraisal has been a much maligned human resources function. As a result of criticism normally being more generalised, research was conducted regarding the extent to which differing perceptions play a role in terms of specific aspects of performance appraisal. Opsomming Prestasiebeoordeling word tradisioneel as een van die mees gekritiseerde menslikehulpbron-bestuursfunksies beskou.Vanwee die feit dat hierdie kritiek dikwels bate veralgemeen word, is dit ten doel gestel om die mate waartoe indiwiduele persepsies met betrekking tot sekere aspekte van prestasiebeoordeling verskil, na te vors.
The temperament types of lecturers and students at a pharmacy school
Authors: Basson W. D. , Rothmann S. , Steyn H. S.
Published: August 2012

The personality preferences and resulting temperament types of lecturers and students play an important role in their teaching and learning respectively. The objective of this research was to compare the temperament types of pharmacy lecturers and students at a tertiary education institution. Opsomming Die pcrsoonlikheidsvoorkeure en gevolglike temperamcnt tipes van studente en dosente sped onderskeidelik 'n belangrike rol in hulle leer en onderrig. Die doelstelling van hierdie navorsing was om die temperamenttipes van aptekertudente en -dosente aan 'n tersiere inrigting te vergelyk.
Comparing fairness perceptions of personnel selection techniques of American, French and South African job applicants
Authors: Visser Delene , De Jong Angela
Published: August 2012

The purpose of the study was to determine whether job applicants' perceptions of commonly used selection procedures vary across nationalities, because a negative impression of prospective employers that use selection techniques that are viewed as unfair, may result. In this study the fairness perceptions of 179 South African employees were compared with results obtained with 142 American and 117 French participants with regard to ten selection techniques using the framework of organisational justice theory. Opsomming Die doel van die ondersoek was om te bepaal of werkaansoekers van verskillende nasionaliteite se persepsies van bekende keuringsprosedures verskil. Indien voomemende werkgewers keuringstegnieke wat as onbillik beskou word, gebruik, kan 'n negatiewe beeld van hul organisasies geskep word. In hierdie studie is 179 Suid-Afrikaanse werknemers se persepsies van tien keuringstegnieke binne die raamwerk van organisasiebillikheidsteone vergelyk met persepsies van 142 Amerikaanse en 117 Franse respondente, In die algemeen was die Suid-Afrikaanse Wit groep die positiefste teenoor die keuringstegnieke.
Acceptance of co-operatve education practice by the Academic Staff at Technikon South Africa
Authors: Groenewald T. , Barend Lessing D.
Published: August 2012

Technikons advocate the practice of co-operative education, which is an educational strategy that integrates learning through productive work with the theoretical curriculum. However, only 35% of theTechnikon SA programmes have a compulsory experiential learning component. Grounded theory research was undertaken to determine some of the basic assumptions of Technikon SA’s academic staff in this regard. Rather than starting out with a specific research problem, grounded theory explores an area of interest and allows what is relevant to emerge. Semi-structured interviews with four open-ended questions, were conducted with a stratified-random sample of 25 teaching staff at Technikon SA. It was found that, although there is some willing compliance and belief in co-operative education, it is not indicative of the organisational culture of Technikon SA. Opsomming
Technikons propageer die beoefening van ko˛peratiewe onderwys,’n opvoedkundige strategiewat leer deur produktiewewerkservaring integreermet die teoretiese kurrikulum. ByTechnikon SAegter, het slegs sowat 35% van die formele programme ’n verpligte leerervarings komponent.Teoretiese-begrondings navorsingsmetodologie is gebruik omsekere basiese veronderstellings van akademiese personeel te bepaal. Eerder as om’n spesifieke navorsingsprobleemas vertrekpunt te gebruik, ondersoek teoretiese-begronding’n areavan belang en laat die metodiek die relevante sake toe omte voorskyn te kom. Semi-gestruktureerde onderhoude,met vier ope vrae, is gevoer met ’n gestratifiseerde eweskansige steekproef van 25 akademiese personeellede vanTechnikon SA. Daar is bevind dat alhoewel daar beperkte oortuiging en gewillige uitlewing van kooperatiewe onderwys is, is dit nie beduidend as kenmerkend van die organisasie kultuur vanTechnikon SA nie.
Cross-cultural equivalence of the organisational culture survey in Australia
Authors: Erwee R. , Lynch B. , Millet B. , Smith D. , Roodt G.
Published: August 2012

The aim of this study is to assess whether the cross-cultural equivalence of the Organisational Culture Survey (OCS) persist in an Australian context. The nature of the instrument is presented which includes a clear statement of its South African origin and its’ place within a logical positivist paradigm. The sample consisted of 326 respondents from a population of managers of the Australian Institute of Management. This study confirms the instrument’s validity and internal consistency within an Australian context, but that further research is required into the functional and conceptual equivalence of the survey items and dimensions underpinning the items to conclusively establish its utility. Finally, aspects of the ‘organisational culture’ construct underlying the survey need revision given recent trends in related systems, complexity and chaos theories.OpsommingTechnikons propageer die beoefening van ko˛peratiewe onderwys,’n opvoedkundige strategiewat leer deur produktiewewerkservaring integreermet die teoretiese kurrikulum. ByTechnikon SAegter, het slegs sowat 35% van die formele programme ’n verpligte leerervarings komponent.Teoretiese-begrondings navorsingsmetodologie is gebruik omsekere basiese veronderstellings van akademiese personeel te bepaal. Eerder as om’n spesifieke navorsingsprobleemas vertrekpunt te gebruik, ondersoek teoretiese-begronding’n areavan belang en laat die metodiek die relevante sake toe omte voorskyn te kom. Semi-gestruktureerde onderhoude,met vier ope vrae, is gevoer met ’n gestratifiseerde eweskansige steekproef van 25 akademiese personeellede vanTechnikon SA. Daar is bevind dat alhoewel daar beperkte oortuiging en gewillige uitlewing van kooperatiewe onderwys is, is dit nie beduidend as kenmerkend van die organisasie kultuur vanTechnikon SA nie.
Die evaluering van’n ontwikkelingsprogram gerig op werknemers se lokus van beheer
Authors: Els D. A. , Linde L. H. , Rothmann S.
Published: August 2012

Human resource development should provide for the development of an internal locus of control and autonomous behaviour, as well as for the overcoming of external control. The aim of this research was to determine the effect of a development programme aimed at the locus of control of employees in a financial institution. A two-group design with a pre-, post- and post-post-measurement was used to evaluate the programme. Twenty-eight employees were allocated randomly to either an experimental or a control group. The development programme contributed to a significant increase in the internal locus of control and autonomous behaviour of the experimental group (compared with the control group) immediately following the development programme and three months after the completion thereof. Opsomming Menslikehulpbron-ontwikkeling behoort voorsiening te maak vir die aanleer van ’n interne lokus van beheer en outonome optrede asook die afkeer van eksterne beheer. Die doelstelling van hierdie navorsing was om die uitwerking te bepaal van ’n ontwikkelingsprogram wat op werknemers in ’n finansiele instelling se lokus van beheer gerigwas. ’n Tweegroepntwerpmet ’n voor-, na- en na-nameting is gebruik omdie e¡ek van die programte evalueer. Agt en twintig werknemers is ewekansig aan ’n eksperimentele en kontrolegroep toegewys. Die ontwikkelingsprogram het daartoe bygedra dat die eksperimentele groep (vergeleke met die kontrolegroep) se interne lokus van beheer en outonome optrede direk na afloop van die ontwikkelingsprogramen drie maande na die voltooiing daarvan beduidend toegeneem het.
Personality and cognitive ability as predictors of the job performance of insurance sales people
Authors: La Grange L. , Roodt G.
Published: August 2012

The purpose of this study was to determine whether personality and a measure of cognitive ability (’verbal reasoning ability’) would significantly predict the job performance (’managerial ratings’) of sales people in a large South African insurance company.The Customer Contact Styles Questionnaire (CCSQ 5.2) and the Verbal Evaluation Test (VCC 3)were administered to 170 broker consultants, and their managers rated their job performance on the Customer Contact Competency Inventory (CCCI). By making use of multiple regression analysis it was found that certain personality dimensions significantly predict job performance, and that ’verbal reasoning ability’ did not have any significant predictive power. These findings, the implications thereof and suggestions for possible further research are discussed. Opsomming Die doel van hierdie studie was om te bepaal of persoonlikheid en ’n meting van kognitiewe vermoe (’verbale redeneervermoe«’) beduidende voorspellings van die werksprestasie (’bestuursbeoordelings’) van verkoopsmense in ’n groot Suid-Afrikaanse versekeringsmaatskappy, kan maak. Die ’Customer Contact Styles Questionnaire’ (CCSQ 5.2) en die ’Verbal EvaluationTest’ (VCC 3) was op 170 makelaarskonsultante afgeneem, en is deur hul bestuurders,met behulp van die ’Customer Contact Competency Inventory’ (CCCI), beoordeel. Deur gebruik te maak van meervoudige regressie analises is daar bevind dat werksprestasie beduidend deur sekere persoonlikheidsdimensies voorspelword.Ook is bevind dat ’verbale redeneervermoe«’niewerksprestasie beduidend voorspel nie. Hierdie bevindinge, die implikasies daarvan en voorstelle vir moontlike verdere navorsing, word bespreek.
Persoonlikheids eienskappe as voorspellers van die loopbaansukses van provinsiale verkeersbeamptes
Authors: Geldenhuys Andre , Visser Delene , Crafford Anne
Published: August 2012

The effective selection of competent provincial traffic officers has become an urgent necessity for provincial governments. Due to a lack of relevant research on which selection decisions can be based, a study was conducted on a total of 206 respondents from the Free State Provincial Government to determine whether differences exist between the personality profiles of successful and relatively unsuccessful provincial traffic officers. No statistically significant differences were found between the successful and unsuccessful groups on the 16 Personality Factor Questionnaire.Various shortcomings of the study are discussed and recommendations for research suggested. Opsomming Die doeltreffende keuring van bekwame provinsiale verkeersbeamptes het dringend noodsaaklik geword vir provinsiale regerings.Vanwee onvoldoende toepaslike navorsing waarop keuringsbesluite gebaseer kan word, is ’n ondersoek in die Vrystaatse Provinsiale Regering op 206 provinsiale verkeersbeamptes uitgevoer om te bepaal of daar verskille bestaan tussen die persoonlikheidsprofiele van suksesvolle en relatief onsuksesvolle beamptes. Geen statisties beduidende verskille ten opsigte van die faktore van die 16- Persoonlikheidsfaktorvraelys is tussen die suksesvolle en onsuksesvolle groepe gevind nie.Verskeie beperkings van die ondersoek is bespreek en voorstelle vir toekomstige navorsing is gemaak.
The construction and evaluation of a normative learning style preference questionnaire
Authors: Viljoen M. J. , Schepers J. M. , Van Zyl K.
Published: August 2012

Various authors have indicated the need for and value of identifying the learning style preferences of individual learners. Similar needs have been voiced in the South African context.The focal point of this study was the development of a normative instrument for predicting the preferred learning styles of individuals. Secondary aims were to determine whether there are differences between groups formed on the basis of gender, academic qualifications and functional disciplines as far as their learning style preferences are concerned. Based on a review of the literature and an existing questionnaire, namely the Learning Style Inventory (LSI 85), the Learning Style Preference Questionnaire (LSPQ) consisting of 136 items was developed and administered to respondents (N= 542) in a large organisation. The LSPQ was subjected to a principal factor analysis and six factors were obtained.The six factors were rotated to simple structure by means of the Direct Oblimin procedure. The matrix of intercorrelations of the six factorswas subjected to a second-order factor analysis and yielded a single factor. Opsomming Verskeie outeurs het na die behoefte aan asook die waarde van identi¢kasie van leerstylvoorkeure van individuele leerders verwys. Soortgelyke behoeftes is ook in Suid-Afrikaanse verband geopper.Die fokus van hierdie studie was die ontwikkeling van ’n normatiewe instrument om die leerstylvoorkeure van individue te meet. Sekondere doelwitte was omte bepaal of daar verskille tussen groepe is wat saamgestel is op grond van geslag, akademiese kwalifikasies en funksionele dissiplines wat hul leerstylvoorkeure betref. Gegrond op ’n oorsig van die literatuur en ’n bestaande vraelys, tewete die ‘‘Learning Style Inventory’’ (LSI 85), is die ‘‘Learning Style PreferenceQuestionnaire‘‘ (LSPQ), bestaande uit 136 items, gekonstrueer en op 542 respondente in’n groot organisasie toegepas. Die LSPQ is aan ’n hoo¡aktorontleding onderwerp en ses faktore is verkry. Die ses faktore is deur middel van die Direct Oblimin-prosedure na eenvoudige struktuur geroteer.
The role of sense of coherence in group relations training
Authors: Cilliers Frans
Published: August 2012

This research measured the role that sense of coherence (SOC) plays on an individual and group level during group relations training, presented to fifty-eight managers, using Antonovsky’s scale and an semi-structured interview. The individual measuring high on SOC showed more understanding of group dynamics,made more use of own existing resources to cope with anxiety and found the experience challenging and meaningful, than the low measuring individual. On the group level, the split between high and lowled to projective identification: the high SOC individuals contain competence and the low, incompetence.Recommendations for future group relations training are formulated. Opsomming Hierdie navorsing meet die rol wat sin vir koherensie (SOC) op individuele en groepvlak tydens groepverhoudinge opleiding speel soos aangebied vir agt-en-vyftig bestuurders, en gemeet met Antonovsky se skaal en ’n semi-gestruktureerde onderhoud. Die individuwat hoogmeet op SOC toon’n beter begrip van groepdinamika, maak meer gebruik van eie bestaande hulpbronne om met angs te cope, en vind die ervaringmeer uitdagend en betekenisvol, as die individu wat laag meet. Op groepsvlak lei die verdeling tussen hoog en laag na projektiewe identifikasie: die hoe SOC individue ‘‘behou’’ bevoegdheid en die lae, onbevoegdheid. Aanbevelings vir toekomstige groepsverhoudinge opleiding word geformuleer.
The relevance of industrial psychology as a Profession and discipline in South Africa
Authors: Renecle Stepen D.
Published: August 2012

In exploring whether or not Industrial Psychology is relevant, it is proposed that while the discipline has an important impact on the South African economy, the profession in this country has little relevance. The view is offered that it is more important that the discipline of Industrial Psychology remains relevant over time than for the profession to become relevant. Proposals are put forward in terms of how to maintain the relevance of Industrial Psychology as a discipline in a changing organisational environment. Opsomming Daar word voorgestel dat terwyl Bedryfsielkunde as dissipline ‘n belangrike rol in die Suid-Afrikaanse ekonomie speel, die professie in ons land irrelevant is. Die standpunt word gestel dat dit belangriker is dat Bedryfsielkunde as dissipline tersaaklik bly, as wat dit is vir die professie om op datum te kom. Voorstelle word gemaak oor hoe om die tersaaklikheid van die dissipline te handhaaf in ‘n veranderende organisatoriese omgewing.
Die teenswoordige en toekomstige rolle van bedryfsielkundiges in Suid-Afrika
Authors: Pienaar Yvonne , Roodt Gert
Published: August 2012

The current and future roles of Industrial Psychologists in South Africa. Given the challenges that the dynamics of a changing political, economical, technological environment and a changing society set for the industrial psychologist, the objective of this study was to investigate the roles of industrial psychologists in South Africa. The opinions of 115 registered industrial psychologists in South Africa out of a population of 785 were polled. This was done in terms of the current and future roles, key skills required for each specific role, quality requirements of the client, as well as training requirements in order to fulfil these roles successfully. The change in emphasis in these mentioned aspects between current and future roles is explored in more detail. Opsomming Gegewe die uitdagings wat die dinamika van ‘n veranderende politieke, ekonomiese, tegnologiese omgewing en ‘n veranderende gemeenskap aan bedryfsielkundiges stel, was dit die doel van hierdie studie om die rolle van die bedryfsielkundige in Suid-Afrika te ondersoek. Die menings van 115 geregistreerde bedryfsielkundiges in Suid-Afrika uit ‘n populasie van 785 is ingewin in terme van die huidige en toekomstige rolle, sleutelvaardighede wat benodig word vir elke bepaalde rol, gehaltevereistes van die kliënt, asook opleidingsvereistes ten einde hierdie rolle suksesvol te kan vervul. Die klemverskuiwing in hierdie genoemde aspekte tussen huidige en toekomstige rolle word meer breedvoerig bespreek.
Knowledge creation for practical solutions appropriate to a changing world of work
Authors: Cascio Wayne F.
Published: August 2012

Only one, long-term sustainable source of competitive advantage exist: the intellectual capital that resides in the minds of people. The ongoing development of people as strategic assets is essential because of three defining forces of our time: globalisation, the information revolution, and the speed of change. Each of these forces is examined in the article against the backdrop of some important changes in the psychological contract. The challenge is to create knowledge for practical solutions, appropriate to a changing world of work. Opsomming Slegs een, lang termyn, standhoudende bron van mededingendheid bestaan: die intellektuele kapitaal wat in mense weggelê is. Die deurlopende ontwikkeling van mense as strategiese bate is noodsaaklik as gevolg van drie deurslaggewende, teenswoordige kragte: globalisering, die inligtingsrevolusie, en die spoed van verandering. Elk van hierdie kragte word bespreek in die artikel teen die agtergrond van beduidende verskuiwings in die sielkundige kontrak. Die uitdaging is om kennis vir praktiese oplossings te skep wat op ’n veranderende wêreld van werk van toepassing sal wees.
A Micro Economic Analysis Of Productivity In The Manufacturing Industry Of North West
Authors: Kleynhans E. P.J.
Published: August 2012

This article studies the productivity in the manufacturing industry of the North West Province. Estimates of the Cobb-Douglas production function for the province’s manufacturing industry are utilised and then applied to the industry’s cost structure to determine whether the factors of production are optimally allocated. It was found that the levels of labour productivity are continuously declining. Higher gains in output could have been achieved if expenditure on production factors were optimally allocated.What the optimal allocations should have been are then determined in monetary terms. Opsomming Die produktiwiteit van die vervaardigingsnywerheid in die Noordwes Provinsie word in hierdie artikel bestudeer.’n Cobb-Douglas produksiefunksieword vir die vervaardingsnywerheid van die provinsie geskat. Die resultate word dan op die nywerheid se kostestrukture toegepas om te bepaal of die produksiefaktore optimal geallokeer is. Daar is gevind dat daar ’n kontinue afname in arbeidsproduktiwiteit bestaan.Hoe«r winste in uitset ismoontlik indien besteding aan produksiefaktore optimaal toegewysword.Wat die optimale allokasiemoesweesword dan bepaal.
Assessment In The Workplace: A Competency-Based Approach
Authors: Potgieter T. E. , Van der Merwe R. P.
Published: August 2012

This paper explores assessment in the workplace with a specific focus on using a competency-based approach. A normative process model for developing a competency-based assessment battery is also presented. The model is derived from practical experience and research in the development of competency-based assessment batteries and is rooted in a person-based approach. Opsomming Hierdie navorsing verken evaluering in die werkplek met spesieke verwysing na die gebruik van ’n bevoegdheids-gebaseerde benadering. ’n Model, wat ’n bepaalde proses vir die ontwikkeling van ’n bevoegdheidsgebaseerde evalueringsbattery voorstaan, word ook aangebied. Diemodel is afgelei uit praktiese ervaring en navorsing in die ontwikkeling van bevoegdheids-gebaseerde evalueringsbatterye en is gebaseer op ’n persoonsgeorienteerde benadering.
Die verband tussen Organisasie Sosialisering en Organisasie Verbondenheid
Authors: Storm L. , Roodt G.
Published: August 2012

The relationship between Organisational Socialisation and Organisational Commitment. The purpose of the study was to determine the relationship between organisational socialisation and organisational commitment. Standardised instruments were used for operationalising these two constructs. Opsomming Die studie het ten doel gehad om vas te stel of daar ’n verband tussen organisasiesosialisering en organisasieverbondenheid bestaan. Gestandaardiseerde instrumente is gebruik om hierdie twee konstrukte te operasionaliseer.
Die verband tussen werkbetrokkenheid en werkprestasie
Authors: Bleeker M. M. E. , Roodt Gert
Published: August 2012

The relationship between work involvement and work performance. The primary goal of the study was to determine whether a relationship exists between the work involvement scores and work performance ratings of employees. A secondary goal was to determine whether work involvement could predict future work performance. The ‘‘Alienation-Involvement Scale’’ together with the ‘‘Comprehensive Structured Interviewing for Potential’’, were applied to a sample of convenience of 200 employees in job levels of workers, teamleaders and managers in a large manufacturing organisation. Opsomming Die primere doel van die studie was om vas te stel of daar ’n verband bestaan tussen die werkbetrokkenheidtellings en die werkprestasie-beoordelings van werkers.’n Sekondere oogmerk was om te bepaal of werkbetrokkenheid toekomstige werkprestasie kan voorspel. Die ‘‘Alienation-Involvement Scale’’ saam met die ‘‘Comprehensive Structured Interviewing for Potential’’ is op ’n gerieflikheidsteekproef van 200 werknemers op die posvlakke vanwerkers, spanleiers en bestuurders in ’n goot vervaardigingsonderneming toegepas.
Enhancing Service Production And Service Quality
Authors: Govender Krishna
Published: August 2012

This article sheds light on a possible strategy to enhance service production and service quality by reporting on an exploratory mail survey conducted among a sample of 1000 commercial bank customers. It became apparent that by using formal and informal strategies to socialize their customers, service providers could positively influence their customers’perception of service quality. Opsomming Hierdie artikel werp lig op’n moontlike strategie om diensproduksie en -kwaliteit te bevorder deur die rapportering van’n eksploratiewe pos-opname onder ’n steekproef van 1000 handelsbankkliente. Dit het duidelik geword deur die gebruik van formele en informele strategiee«om kliente te sosialiseer dat diensverskaffers hulle kliente se persepsie van dienskwaliteit positief kon beinvloed.
Leierskapstyl en die lerende organisasie
Authors: Victor W. G. , Lessing B. C. , Dannhauser Z.
Published: August 2012

Leadership style and the learning organisation. In the present highly competitive environment, it has become increasingly important for organisational leaders to establish a learning organisation. In this study the focus was on the extent of influence that the evolution of organisations, as determined by their relative level of leadership practises (leadership style), has on the establishment of a learning organisation. Opsomming Die daarstel van ’n lerende organisasie deur bedryfsleiers word toenemend belangrik in die hedendaagse hoogskompeterende omgewing. In hierdie studie is gefokus op die mate van beinvloeding wat die evolusie van organisasies, soos deur hul relatiewe vlak van demokratiese leierskapspraktyke (leierskapstyl) bepaal, op die daarstelling van’n lerende organisasie het.
Rejoinder To Article By De Bruin And Lew: Construct Validity Of The Career Resilience Questionnaire (CRQ)
Authors: Van Vuuren L. J. , Fourie C.
Published: August 2012

This rejoinder is presented in response to an analysis by De Bruin and Lew of the 1998 publication by Fourie and Van Vuuren on the career resilience construct. Comments and recommendations made by De Bruin and Lew in respect of the construct validity of the CRQare responded to in terms of the theoretical foundation of the CRQ, the methodology used, the CRQ’s content validity, sample-related issues, the instrument’s construct validity, as well as a perspective on the future of the instrument. Opsomming Hierdie repliekword voorgehou na aanleiding van’n ontleding deur De Bruin en Lewwat op die 1998-publikasie van Fourie enVanVuuren aangaande die konstruk loopbaangehardheid, gebaseer is.Respons op die kommentaar en aanbevelings deur De Bruin en Lew aangaande die konstrukgeldigheid van die Loopbaan-gehardheidsvraelys (LGV) word voorgehou in terme van die teoretiese basis van die LGV, die metodologie wat gebruik is, die inhoudsgeldigheid van die LGV, die instrument se konstrukgeldigheid, steekproefverwante vraagstukke, asook ’n perspektief op die toekoms van die instrument.
Book Review: Managing Telework: Perspectives from Human Resource Management
Authors: Donald Fiona
Published: August 2012

Daniels, K., Lamond, D.A., & Standen, P. (Eds.) (2000) Managing Telework: Perspectives from Human Resource Management and Work Psychology, London: Thomson Learning Business Press.
The Relationship Between Career Patterns And Personality Types
Authors: Coetzee M. , Schreuder A. M.G.
Published: August 2012

Contemporary career research emphasises the need for career counselling practices that will assist individuals in shifting from linear career preferences to non-linear career patterns. A Career counselling framework that facilitates self-insight in personal motives and personality preferences seems to enable individuals to develop the inner sense of direction and identity required to view new career patterns as challenges for personal growth. Opsomming Hedendaagse loopbaannavorsing beklemtoon die behoefte aan loopbaanberadingspraktyke wat individue kan help omdie verskuiwing van liniere loopbaanvoorkeure na nie-liniere loopbaanpatrone te maak.‘n Loopbaanberadingsraamwerk wat selinsig in persoonlike motiewe en persoonlikheids-voorkeure fasiliteer blyk individue te help om die innerlike gevoel van rigting en identiteit te ontwikkel om nuwe loopbaanpatrone as uitdagings vir persoonlike groei te beskou.
Construction Of A Computerised Information-Processing Test Battery
Authors: Schepers Johann M.
Published: August 2012

The primary goal of the study was to construct a computerised information-processing test battery to measure choice reaction time for up to and including six bits of information, to measure discrimination reaction time with regard to colour patterns and form patterns, to measure rate of information processing with regard to perceptual stimuli and conceptual reasoning, and to develop a suitable scoring system for the respective tests. The battery of tests was applied to 58 pilots. Opsomming Die hoofdoel van die studie was om ‘n gerekenariseerde inligtingverwerkingstoets-battery te konstrueer om keusereaksietyd tot en met ses bis inligting te meet, om diskriminasie-reaksietyd ten opsigte van kleurpatrone en vormpatrone te meet, om tempo van inligtingverwerking ten opsigte van perseptuele stimuli en konseptuele redenering te meet en om ‘n gepaste nasienstelsel vir die onderskeie toetse te ontwikkel. Die battery toetse is op 58 vlieëniers toegepas
’n Ondersoek na die bronne van werkstevredenheid en werkstres onder middelvlakbestuurders in die Wes-Kaap
Authors: Strydom S. C. , Meyer J. C.
Published: August 2012

The general aim of the study is to investigate the different attitudes and perceptions of middle level managers with regard to sources of job satisfaction, sources which contribute to job dissatisfaction, and to job stress. In this regard it was decided to make use of triangulation by which qualitative and quantitative research methods are used. Thematic analysis is used on the qualitative level to identify the possible sources of job satisfaction, dissatisfaction and job stress. This method is quantitatively supported by a determination of the frequencies and percentages of subject responses by means of semi structured interviews. On the qualitative level it was found that the experience of success is rated as the most important source of job satisfaction and that interpersonal relationships are the most significant source of job dissatisfaction. Finally it seems that work expectations/ demands appear to be the major source of job stress. Opsomming Die algemene doelstelling van die studie is om ondersoek in te stel na die verskillende houdings en persepsies van middelvlak-bestuurders rakende werkstevredenheid, sowel as die bronne wat bydra tot werkstres en werksontevredenheid. In dié verband is besluit om van triangulasie gebruik te maak. Op die kwalitatiewe vlak word tematiese analise gebruik om potensiële bronne van werkstevredenheid, ontevredenheid en werkstres te identifiseer. Hierdie metode word verder kwantitatief ondersteun deur ‘n bepaling van frekwensies en persentasies van subjekte se reponse wat uit semi-gestruktureerde onderhoude verkry is. Op die kwalitatiewe vlak blyk dit dat die ervaring van sukses die grootste bron van werkstevredenheid is en dat interpersoonlike verhoudings die bron is wat die meeste bydra tot ontevredenheid. Verder blyk dit dat werksverwagtinge/-eise die grootste bron van werkstres is.
Rate of information processing and reaction time of aircraft pilots and non-pilots
Authors: Barkhuizen Werner , Schepers Johann , Coetzee Johan
Published: August 2012

Reaction time and rate of information processing are cited as critical components in the make-up of pilots. A need was identified to establish the validity of various chronometric measures in the selection of pilots. Fifty-eight military and commercial pilots and twenty non-pilots were subjected to Schepers’ Computerised Information Processing Test Battery, which measures reaction time, form discrimination time, colour discrimination time, rate of information processing (perceptual) and rate of information processing (conceptual). Five hypotheses and one postulate were formulated and tested. The results indicate that pilots could be differentiated from non-pilots with 92,3% accuracy. However, the results need to be cross-validated before they are used for selection. Opsomming Reaksietyd en tempo van inligtingverwerking word as kritieke komponente in die samestelling van vlieëniers beskou. ‘n Behoefte is geïdentifiseer om die geldigheid van verskeie chronometriese metinge in vlieënierskeuring te bepaal. Agt en vyftig militêre en kommersiële vlieëniers en twintig nie-vlieëniers is onderwerp aan Schepers se Gerekenariseerde Inligtingverwerkingstoets-battery wat reaksietyd, vormdiskriminasietyd, kleurdiskriminasietyd, tempo van inligtingverwerking (perseptueel) en tempo van inligtingverwerking (konseptueel) meet. Vyf hipoteses en een postulaat is gestel en getoets. Die resultate dui daarop dat vlieëniers met 92,3% akkuraatheid van nievlieëniers onderskei kan word. Die resultate behoort egter eers gekruisvalideer te word voordat dit finaal vir keuring gebruik kan word.
Some key principles in implementing knowledge management: the views of employees in a small software company
Authors: Wagner Clair , Cassimjee Nafisa , Nel Hannie
Published: August 2012

As the Knowledge Era replaces the Information Age the challenge is to transform information into knowledge and use this knowledge to create and sustain the competitive advantage of organisations. In this article four key principles for implementing knowledge management are discussed. These principles were derived from a survey and discussions with employees at a small software company. The four principles are: the need for a common definition of and vision for knowledge management, the interdependence between the human and technology track, the way employees punctuate ‘knowing’ and the structure of a reward system for sharing knowledge. Opsomming Organisasies word gekonfronteer met unieke uitdagings soos wat die Kennisera die Inligtingsera vervang. Een van die grootste uitdagings is om inligting te verander na betekenisvolle kennis en om die kennis te gebruik om ‘n kompeterende voorsprong te skep en te bou. In hierdie artikel word vier kern beginsels vir die implementering van kennisbestuur bespreek. Die beginsels is geskoei op ‘n opname van en onderhoude met werknemers in ‘n klein sagteware besigheid. Die vier beginsels is: die behoefte aan ‘n definisie en visie van kennisbestuur, die interafhanklikheid tussen mense en tegnologie, die wyse waarop werknemers kennis punktueer en die skep van ‘n beloningstruktuur vir die deel van kennis.
Training dependent promotions and wastages
Authors: Yadavalli V. S. S. , Natarajan R. , Udayabhaskaran S.
Published: August 2012

An attempt is made in this paper to propose and analyse a stochastic model of a labour potential system incorporating training-linked promotions and wastages. A numerical example illustrates and highlights the findings of the model. Opsomming Hierdie artikel poog om ‘n stogastiese model van ‘n arbeidspotensiaalstelsel voor te stel en te ontleed waarin opleidingsverwante promosies en verlies van werkkragte geïnkorporeer is. ‘n Numeriese voorbeeld illustreer en lig die bevindinge van die model toe.
Manfred Kets de Vries: The Leadership Mystique – a users’ manual for the human enterprise. Prentice Hall, Great Britain. 2001.
Authors: Love Bryan
Published: August 2012

Manfred Kets de Vries is one of Europe’s leading management thinkers and writers. He is an academic of international standing (Econ. Drs. Amsterdam, DBA Harvard & Psychoanalyst of International Psychoanalytical Association) who currently holds the Chair of Human Resource Management at INSEAD. He is programme director of INSEAD’s top management programme, The Challenge of Leadership: Developing your Emotional Intelligence, and director of the INSEAD/HEC joint programme, Coaching and Consulting for Change. He also consults widely on organisational transformation and strategic human resource management.