bluuebunny/crossref_metadata_2025 huggingface dataset:
A hybrid approach for phishing web site detection
Authors: Dadkhah Mehdi , Shamshirband Shahaboddin , Abdul Wahab Ainuddin Wahid
Published: December 2016

Purpose

This paper aims to present a hybrid approach based on classification algorithms that was capable of identifying different types of phishing pages. In this approach, after eliminating features that do not play an important role in identifying phishing attacks and also after adding the technique of searching page title in the search engine, the capability of identifying journal phishing and phishing pages embedded in legal sites was added to the presented approach in this paper.

Design/methodology/approach

The hybrid approach of this paper for identifying phishing web sites is presented. This approach consists of four basic sections. The action of identifying phishing web sites and journal phishing attacks is performed via selecting two classification algorithms separately. To identify phishing attacks embedded in legal web sites also the method of page title searching is used and then the result is returned. To facilitate identifying phishing pages the black list approach is used along with the proposed approach so that the operation of identifying phishing web sites can be performed more accurately, and, finally, by using a decision table, it is judged that the intended web site is phishing or legal.

Findings

In this paper, a hybrid approach based on classification algorithms to identify phishing web sites is presented that has the ability to identify a new type of phishing attack known as journal phishing. The presented approach considers the most used features and adds new features to identify these attacks and to eliminate unused features in the identifying process of these attacks, does not have the problems of previous techniques and can identify journal phishing too.

Originality/value

The major advantage of this technique was considering all of the possible and effective features in identifying phishing attacks and eliminating unused features of previous techniques; also, this technique in comparison with other similar techniques has the ability of identifying journal phishing attacks and phishing pages embedded in legal sites.
Management and usage of open access scholarly online resources in university libraries in Nigeria
Authors: Chigbu Emmanuel Dickson , Njoku Ezinne O. , Uzoagba Ngozi
Published: December 2016

Purpose

The purpose of this research is to ascertain from academic librarians in Nigeria their knowledge of open access online resources (OASOR), how their libraries manage these resources and how they are used by their readers. This is an alternative source of resource provision which librarians needed to adopt, in view of dwindling budgets.

Design/methodology/approach

A survey design was adopted for the study. The study was conducted during an annual general meeting/conference of the Nigerian Library Association in June 2014. Interview and eye witness accounts were also used to complement the questionnaire. Random sampling technique was used to select 312 librarians from the 720 attendees from the six geopolitical zones of Nigeria. Data were analyzed using the weighted mean on a Likert scale.

Findings

The result of the finding revealed that some of the academic libraries sampled have access to limited open access (OA) resources from AGORA, HINARI, OARE and EBSCOhost databases. The management procedure adopted included downloading of relevant resources for their readers; providing hard copies of some of the downloads; and giving their readers access to the databases via their University websites. Others include offering consultancy services to academic departments and organizing training seminars to their users for direct access to the databases. The OASOR received adequate utility rate by users.

Originality/value

Dwindling economies and coping with current trends of information management in the contemporary world necessitated the use of information communication technology to avail OA resources to anchor education, research and human capital development in Nigeria. This will enable the country attain the Millennium Development Goal.
Knowledge and use of Web 2.0 by librarians in university libraries of East Azerbaijan, Iran
Authors: Ebrahimzadeh Pirshahid Sanam , Naghshineh Nader , Fahimnia Fatima
Published: December 2016

Purpose

The present study aims to investigate levels of awareness and use of Web 2.0 tools by librarians in the university libraries of East Azerbaijan (EA) in Iran and to determine how librarians use these tools in everyday life.

Design/methodology/approach

A Web-based questionnaire was used to collect data from 38 per cent librarians in the university libraries of EA.

Findings

The research findings indicate that the librarians were more familiar with Web 2.0 tools such as wikis and blogs. While librarians widely use blogs and wikis, tools such as social bookmarking, social networks, RSS feeds, instant messaging and digital maps were less frequently used. Results obtained from present study indicated that librarians use Web 2.0 tools mostly to communicate with friends and family, to keep up-to-date, to collaborate with colleagues and for curiosity and fun. Also, librarians believe that Web 2.0 tools can be used mostly for sharing information about library resources. Internet filtering, lack of access to high-speed internet and lack of training were the major obstacles for Web 2.0 adoption by librarians.

Originality/value

This study is a useful source for implementing Web 2.0-based technology in libraries. Also, this study will help managers understand the librarians’ needs about Web 2.0 to improve their library services.
Ergonomic evaluation of protective clothing for earthquake disaster search and rescue team members
Authors: Lin Xue , Zhai Lina , Zhang Mengying , Wang Yunyi , Li Jun
Published: December 2016

Purpose

The ergonomic performance of protective clothing for earthquake disaster search and rescue team members is significant for its protective performance. The paper aims to discuss these issues.

Design/methodology/approach

By experimental simulations of the rescue tasks, an evaluation system for the protective clothing in both static and dynamic conditions was designed and established in this study. In static evaluation, motion capture system was used to measure the ranges of motions. The mobility was analyzed by the comprehensive evaluation method. In dynamic experiments, three types of rescue tasks were simulated for ergonomic evaluation. The results were analyzed based on the multi-levels joint evaluation method.

Findings

It was shown that the established evaluation system could meet well with the requirements of the ergonomic evaluation.

Originality/value

Fuzzy comprehensive evaluation method is an effective tool in ergonomic evaluation of clothing. The newly designed coverall and suit are of better ergonomic performance compared with the in-service clothing.
The child “in absentia” in furniture retail catalogues
Authors: de La Ville Valérie-Inés , Krupicka Anne
Published: December 2016

Purpose

From an interpretive semiology perspective this paper examines the meaning suggested by the absence of children in newspaper advertisements, commercial websites and catalogue images of children’s furniture manufacturers. The purpose of the paper is to highlight the multilayered process involved in conveying meaning to the “parent-child cluster” consumer through press and online advertisements designed by children’s furniture manufacturers.

Design/methodology/approach

A corpus of 200 press advertisements and catalogues produced by children's furniture manufacturers (particularly IKEA and Gautier) was analysed using a combination of Barthes’ (1964) visual analysis and Greimas’ (1987) narrative approach to visual discourses.

Findings

The scenes portrayed to shape the message addressed to the “parent-child cluster“ consumer, suggest that, in addition to fostering positive values such as self-fulfilment and stimulating background for an active child, they also promote discourses about contemporary childhood and parenthood.

Originality/value

This paper highlights how furniture retailers through the figurative choices they make to portray a child bedroom and to organize a series of child bedroom images within a catalogue, generate a brand discourse aiming to typify representations of childhood imbued with diverse cognitive, social and emotional dimensions within diverse cultural backgrounds.
Exploring children’s responses to store atmosphere
Authors: Ayadi Kafia , Cao Lanlan
Published: December 2016

Purpose

The purpose of this paper is to explore children’s responses to store atmosphere, and the role of parent-child interaction in these responses.

Design/methodology/approach

The authors used a qualitative study within two French stores and employed a grounded-theory approach to analyse data. Data were collected from 41 in-store observations and 20 in-depth interviews with children aged 7-11.

Findings

This research reveals that the impact of store atmospherics on children’s responses to store environment and on their behaviour in-store is a complex phenomenon. Children passively and actively respond to store atmosphere. They appropriate and re-appropriate store environment for their own goal of play. Store atmospherics may lead to positive outcomes in the form of children’s exploration of the store, desire to stay longer and intention to revisit. However, store atmosphere can also become the source of conflicts between parents and children, and therefore have a negative impact on children’s behaviour in-store.

Research limitations/implications

The study deepens the understanding of children’s responses to store atmosphere by taking account of parent-child interaction. It extends research on the effects of store atmosphere on children’s behaviour by suggesting the moderating effect of parent-child conflict. Nevertheless, the number of stores selected limits the findings.

Practical implications

The findings of this study enable retailers to improve the atmosphere of their stores by making it fun and creative in order to attract children to play there. Furthermore, the study provides interesting findings for retailers on how to overcome the challenge of inappropriate store atmosphere creating or aggravating parent-child conflict during shopping trips.

Social implications

The authors suggest solving conflicts between children and parents through common activities within the store or through interactive technologies that favour communication and enable children to learn through play.

Originality/value

The originality of this paper lies in its focus on the role of parent-child interaction in children’s responses to store atmosphere. The authors intend to reveal the complicated relationship between store atmosphere, children’s responses and parent-child interaction in-store.
“Boys and dolls; girls and cars”
Authors: Ulrich Isabelle , Ezan Pascale
Published: December 2016

Purpose

French retailer, Système U, has triggered controversial debates among professionals and parents recently, by inserting images revolutionising gender norms in its Christmas toy catalogue. As children’s perceptions did not feature in these debates, the purpose of this paper is to explore their reactions to this catalogue, its gender-incongruent images and their associated toys.

Design/methodology/approach

An exploratory qualitative study was conducted with 27 children aged five to ten, from middle-upper social class. The methodology combined in one session participant observation, interview with visual stimuli and a collage exercise. First, each child was observed as they browsed freely through the catalogue, commenting it. Second, the interview focussed on four gender-incongruent images inside the catalogue to further explore reactions. Finally, they participated to a collage exercise on a mini-questionnaire, aiming at checking their gender-flexibility.

Findings

First, all children tend to focus on their own-gender pages only, as they have an intuitive understanding of the catalogue’s gendered structure. Second, incongruent images tend not to be noticed, with an exception being girls aged nine to ten. Third, the children’s acceptance of the gender-incongruent images is influenced by the gender-constancy stage, with the rigidity peak about gender norms at five to six; children’s own-gender-flexibility, between eight and ten; and the collective nature of the game.

Originality/value

This paper reveals children’s reactions to a toy catalogue containing gender-incongruent images. It provides new insights into how children notice, understand and appreciate these images and concludes with practical implications for retailers about how to better adapt catalogues.
The representation of shopping in children’s books
Authors: Badot Olivier , Bree Joel , Damay Coralie , Guichard Nathalie , Lemoine Jean Francois , Poulain Max
Published: December 2016

Purpose

The purpose of this paper is to identify the representations, figures and processes of shopping/commerce in books published in France that are aimed at three to seven-year-olds.

Design/methodology/approach

A semiotic analysis of nearly 50 books published over the past 60 years.

Findings

These books reveal a broad diversity in the images of shops given to children (ranging from the traditional shop, a source of pleasure and creator of social ties, to the hypermarket/megastore, a symbol of stress and overconsumption) and the wealth of information that is given to children to help them assimilate the process of a shopping transaction.

Originality/value

The originality and richness of this research lies in its methodological approach. Indeed, it is perfectly aligned with a recent academic trend that calls on researchers to mobilise and compare new data collection tools to apprehend current and future consumer behaviour. Consequently this research is based on an immersion in children’s books that depict the world of commerce in one way or another.
Perception of young children of the ideal shopping experience
Authors: Deli-Gray Zsuzsa , Pinto Marie-Pierre , McLaughlin Cécile , Szilas Roland
Published: December 2016

Purpose

The purpose of the paper is to discover how very young (three- to six-year-old) children describe their “actual” shopping process and how they characterise an “ideal” shopping. The perceived role of new technological devices in such an ideal shopping process is also analysed.

Design/methodology/approach

A review of literature is followed by the description and findings of an exploratory study done in two European countries. Data collection was performed in three distinct phases. First, focus group discussions were conducted with 176 children. Second, interviews were organised with 30 children and one of their parents individually. Third, children were asked to prepare drawings about their actual and their ideal shopping.

Findings

The results show that very young children would like to actively participate in the shopping process no matter where they live. When describing their shopping experiences French kids focus on the products they buy, while Hungarian children talk about how they take part in the purchase process. The findings demonstrate that children have a great knowledge about technical devices and while French kids would be happy to replace offline shopping by online shopping, Hungarian kids find it as a bad idea. Interestingly, both French and Hungarian kids explain their opinion with their desire to spend more time with their parents.

Originality/value

The value of the paper lies in the focus of the research (opinion and feelings of very young children about the shopping process) as well as in the methodology used.
Evaluating the impact of serious games: the effect of gaming on entrepreneurial intent
Authors: Newbery Robert , Lean Jonathan , Moizer Jonathan
Published: December 2016

Purpose

Serious games are playing an increasingly significant role across a range of educational contexts. Business focused serious games can provide students with an authentic learning experience and their use has been increasingly taken up by business school faculty, including those delivering entrepreneurship education (EE). The purpose of this paper is to evaluate the impact of participation in a serious business game on the entrepreneurial intent (EI) of undergraduate students.

Design/methodology/approach

The study adopts a pre-test/post-test quasi-experimental design. It employs a modified version of Linanet al.’s (2011) EI model in the form of a questionnaire survey completed by 263 undergraduate business and management students.

Findings

A logic regression model was used to analyse the survey responses. The research findings indicate that the serious game used in this study has a significant negative impact on EI. Gender and role model effects are also identified from the analysis.

Originality/value

The paper contributes to the literature in two ways. First, it demonstrates the impact of serious business games on EI during the enterprise awareness stage of a student’s EE. Second, it provides a foundation for exploring the role that serious games can play in educating the potential entrepreneurs of the future.
Understanding human resource management practices in Botswana’s public health sector
Authors: Seitio-Kgokgwe Onalenna Stannie , Gauld Robin , Hill Philip C. , Barnett Pauline
Published: December 2016

Purpose

The purpose of this paper is to assess the management of the public sector health workforce in Botswana. Using institutional frameworks it aims to document and analyse human resource management (HRM) practices, and make recommendations to improve employee and health system outcomes.

Design/methodology/approach

The paper draws from a large study that used a mixed methods approach to assess performance of Botswana’s Ministry of Health (MOH). It uses data collected through document analysis and in-depth interviews of 54 key informants comprising policy makers, senior staff of the MOH and its stakeholder organizations.

Findings

Public health sector HRM in Botswana has experienced inadequate planning, poor deployment and underutilization of staff. Lack of comprehensive retention strategies and poor working conditions contributed to the failure to attract and retain skilled personnel. Relationships with both formal and informal environments affected HRM performance.

Research limitations/implications

While document review was a major source of data for this paper, the weaknesses in the human resource information system limited availability of data.

Practical implications

This paper presents an argument for the need for consideration of formal and informal environments in developing effective HRM strategies.

Originality/value

This research provides a rare system-wide approach to health HRM in a Sub-Saharan African country. It contributes to the literature and evidence needed to guide HRM policy decisions and practices
Is there a priced risk factor associated with conservatism?
Authors: Lopatta Kerstin , Canitz Felix , Fieberg Christian
Published: December 2016

Purpose

García Laraet al.(2011) argue that there is a conservatism-related priced risk factor in US stock returns. To put this to the test, the authors aim to analyze whether the conditional conservatism effect comes from the loading on a conditional conservatism-related factor-mimicking portfolio (systematic risk) or the conservatism characteristic itself.

Design/methodology/approach

The authors form characteristic-balanced portfolios from dependent sorts of stocks on the firm’s degree of conservatism and the firm’s loading on the conservatism-related factor-mimicking portfolio as proposed by Daniel and Titman (1997) and Daviset al.(2000).

Findings

The tests indicate that it is the conditional conservatism characteristic rather than the factor loading that explains the cross-sectional differences in average stock returns. Consequently, they do not find evidence for a conservatism-related priced risk factor.

Originality/value

This finding suggests that investors misvalue the conservatism characteristic and casts doubt on the rational risk explanation as proposed by García Laraet al.(2011).
Airline fuel hedging and management ownership
Authors: Korkeamäki Timo , Liljeblom Eva , Pfister Markus
Published: December 2016

Purpose

The purpose of this paper is to study the value effects of hedging in the airline industry during a period of high volatility and high fuel costs. The authors also study the determinants of hedging in the airline industry, most importantly whether managerial ownership affects airlines’ tendency to hedge their fuel price risk.

Design/methodology/approach

This study’s research design follows closely previous studies in the area. This allows comparison of the results of this study to those reported earlier, and thus the authors can draw conclusions about the effects of the different market conditions during the sample period.

Findings

The authors find a positive relationship between hedging and firm value, but the relationship is weaker than what is reported in prior studies. The result appears driven by the early part of the sample, whereas in the latter half of the sample, when uncertainty and fuel price are higher, the hedging premium is smaller. The authors also find that hedging premium is larger for firms that follow passive hedging strategies and that managerial ownership increases the firms’ degree of hedging.

Originality/value

This study provides new results on the old question of whether hedging generates value in the airline industry. The recent period of high volatility and high fuel prices makes this an interesting question to re-visit.
What do we know about cyber risk and cyber risk insurance?
Authors: Eling Martin , Schnell Werner
Published: December 2016

Purpose

This paper aims to provide an overview of the main research topics in the emerging fields of cyber risk and cyber risk insurance. The paper also illustrates future research directions, from both academic and practical points of view.

Design/methodology/approach

The authors conduct a literature review on cyber risk and cyber risk insurance using a standardized search and identification process that has been used in various academic articles. Based upon this selection process, a database of 209 papers is created. The main research results findings are extracted and organized in seven clusters.

Findings

The results illustrate the immense difficulties to insure cyber risk, especially due to a lack of data and modelling approaches, the risk of change and incalculable accumulation risks. The authors discuss various ways to overcome these insurability limitations, such as mandatory reporting requirements, pooling of data or public–private partnerships in which the government covers parts of the risk.

Originality/value

Despite its increasing relevance for businesses at present, research on cyber risk is limited. Many papers can be found in the IT domain, but relatively little research has been done in the business and economics literature. The authors illustrate where research stands currently and outline directions for future research.
Increasing customer loyalty and customer intimacy by improving the behavior of employees
Authors: de Waal André , van der Heijden Béatrice
Published: December 2016

Purpose

One of the most important characteristics of high-performance organizations is that these organizations always aim at servicing their customers as best as possible. In practice, this means that the employees of these organizations have to behave toward customers in such a way that these customers are not only fully satisfied but also become loyal to the organization. The purpose of this paper is to look at the concrete behaviors that are needed to create this customer loyalty.

Design/methodology/approach

From a literature review the items that potentially are of influence on creating customer loyalty and customer intimacy were identified, based on a previous validated questionnaire while adding additional items. These items were subsequently validated in practice with a questionnaire distributed among people who are in daily life regular customers of organizations.

Findings

The research results show that there are eight behavioral factors of importance to create customer loyalty and customer intimacy: first, service quality delivered by employees; second, capability of employees to deliver high quality; third, empathy of employees toward customers’ wishes and needs; fourth, understanding of employees of customers’ needs; fifth, responsiveness of employees toward the needs of customers; sixth, courtesy of employees toward customers; seventh, service manner of employees; and finally, trust customers place in employees.

Research limitations/implications

The implication of this research is that, now that the behavioral factors are known, an organization can make sure its employees focus on displaying these behaviors toward customers consistently over time, in order to make sure customers will experience the organization as a high-performance organization and will feel loyalty toward the organization.

Originality/value

The research described in this paper adds to the literature in the sense that it encompasses previous research into once item list and specifically looks at behaviors that create excellent service and thereby customer loyalty and customer intimacy, both concepts that go beyond the much researched topic of customer satisfaction.
The Liquid Galaxy in the library
Authors: Tickner Amanda
Published: December 2016

Purpose

The purpose of this paper is to investigate the usability and user perceptions of the display technology in the library to evaluate the utility of the Liquid Galaxy (LG) technology and how it was deployed in a library setting.

Design/methodology/approach

This paper presents the results of a mixed method (survey and interview) qualitative study of users of the LG Google Earth/Google Street View immersive display in the Research Hub of Davis Library of the University of North Carolina Chapel Hill conducted in April 2015. In total, 25 users of the LG responded to survey or interview questions about their user experience and their emotional response to the LG.

Findings

Users found the LG easy to use and they had many reasons for using the LG including: research, education, entertainment, trip planning and nostalgic virtual travel.

Originality/value

There are few studies on users’ experience of innovative non-way finding display technology in library settings and this study then adds to the literature on this subject. These results may assist organizations evaluating incorporating an immersive display such as the LG into their offerings.
A survey of WeChat application in Chinese public libraries
Authors: Gan Chunmei
Published: December 2016

Purpose

The purpose of this paper is to explore the current characteristics and status of WeChat application in Chinese public libraries.

Design/methodology/approach

Using a sample of 46 sub-provincial and provincial public libraries in China, this study collected data from their WeChat official accounts. Statistical analysis and content analysis were employed for data analysis.

Findings

The results show that 82.6 percent of the 46 libraries had applied for WeChat accounts and offered services, of which the earliest created time was March 20, 2013. Differences were found among history information regarding their numbers, types and contents. Moreover, as for service mode, 84.2 percent of the libraries present custom menus, and 68.4 percent provide self-inquiry information. In addition, three types of reference services are revealed: real-time services (28.9 percent), services via telephones or e-mails (36.8 percent) and menu services (7.9 percent).

Originality/value

This study illustrates an overall picture of WeChat application in Chinese public libraries. Extant research has mainly focused on Web 2.0 applications in university libraries, and less attention has been paid to the application of mobile social media in public libraries. This study attempts to fill this research gap.
Historical insights for ebook design
Authors: Koh HyunSeung , Herring Susan C.
Published: December 2016

Purpose

The purpose of this paper is to provide ebook designers and researchers with design insights by promoting historical knowledge about books and reading as sources of ideas to implement in current and future ebooks.

Design/methodology/approach

The authors review historical features of books and practices of reading that have been implemented, weakened, or lost over time, referring to historical texts and resources, and relate them to ebook viewers (software) and readers (hardware) that are currently on the market. In particular, the review focuses on the physical form of the book and the practices of reading, annotation, and bookshelving.

Findings

While some older forms and reading practices have been implemented in ebook devices, others have been forgotten over time, due in part to physical constraints that are no longer relevant. The authors suggest that features that constrained print books and print reading in the past might actually improve the design of ebooks and e-reading in the present.

Research limitations/implications

This review is necessarily based on a limited set of existing historical sources.

Practical implications

Translating insights into novel tangible designs is always a challenging task. Ebook designers can gain insights from this paper that can be applied in a variety of design contexts.

Originality/value

No previous work on ebook design has foregrounded historical aspects of books and reading as viable sources of ideas to implement in ebooks.
THC-DAT helps in reading a multi-topic document
Authors: Chen Jing , Wang Dan , Lu Quan , Xu Zeyuan
Published: December 2016

Purpose

With a mass of electronic multi-topic documents available, there is an increasing need for evaluating emerging analysis tools to help users and digital libraries analyze these documents better. The purpose of this paper is to evaluate the effectiveness, efficiency and user satisfaction of THC-DAT, a within-document analysis tool, in reading a multi-topic document.

Design/methodology/approach

The authors reviewed related literature first, then performed a user-centered, comparative evaluation of two within-document analysis tools, THC-DAT and BOOKMARK. THC-DAT extracts a topic hierarchy tree using hierarchical latent Dirichlet allocation (hLDA) method and takes the context information into account. BOOKMARK provides similar functionality to the Table of Contents bookmarks in Adobe Reader. Three novel kinds of tasks were devised for participants to finish on two tools, with objective results to assess reading effectiveness and efficiency. And post-system questionnaires were employed to obtain participants’ subjective judgments about the tools.

Findings

The results confirm that THC-DAT is significantly more effective than BOOKMARK, while not inferior in efficiency. There is some evidence that suggests THC-DAT can slow down the process of approaching cognitive overload and improve users’ willingness to undertake difficult task. Based on qualitative data from questionnaires, the results indicate that users were more satisfied when using THC-DAT than BOOKMARK.

Practical implications

Adopting THC-DAT in digital libraries or electrical document reading systems contributes to promoting users’ reading performance, willingness to undertake difficult task and general satisfaction. Moreover, THC-DAT is of great value to addressing cognitive overload problem in the information retrieval field.

Originality/value

This paper evaluates a novel within-document analysis tool in analyzing a multi-topic document, and proved that this tool is superior to the benchmark in effectiveness and user satisfaction, and not inferior in efficiency.
Eye tracking in library and information science: a literature review
Authors: Lund Haakon
Published: December 2016

Purpose

The purpose of this paper is to present a systematic literature review of the application of eye-tracking technology within the field of library and information science. Eye-tracking technology has now reached a level of maturity, which makes the use of the technology more accessible. Subsequently, a growing interest in employing eye tracking as a methodology within library and information science research must be anticipated.

Design/methodology/approach

The review follows the guidelines set in the Preferred Reporting Items for Systematic Reviews and Meta-Analyses recommendations. Two reference databases are searched for relevant references: Library and Information Science Abstracts and Library, Information Science and Technology Abstracts. The main selection criteria are peer-reviewed literature that describes the experimental setting, including which eye-tracking equipment was used, the number of test persons and reports on the eye-tracking measures. Furthermore, this study will report which other methods were applied in combination with eye tracking.

Findings

The number of published research utilizing eye-tracking technologies within library and information science (LIS) is still limited although an increase in the use of eye-tracking technologies is observed during recent years.

Originality/value

To the knowledge of the author, this is the first systematic review on eye-tracking technology and application in LIS.
Through the looking glass: helping patrons manage passwords and protect their digital identities
Authors: Fernandez Peter
Published: December 2016

Purpose

This paper aims to present reports of widespread security breaches that reveal the personal information and passwords of thousands, or even millions, of people that are now unfortunately commonplace.

Design/methodology/approach

In an increasingly digital world, often the only thing protecting an individual’s information is a password or other similar security measure.

Findings

Libraries have an important role to play in confronting this issue, both as mediators of digital literacies and as organizations that typically require passwords from their patrons.

Social implications

In addition to providing access to services through passwords, libraries set their own policies.

Originality/value

This column will explore the evolving technological landscape and review tools libraries can use to help patrons keep their information safe.
Theory usage in empirical operations management research: a review and discussion
Authors: Kenworthy Thomas , Balakrishnan Jaydeep
Published: December 2016

Purpose

The purpose of this paper is to analyze more than three decades of theory testing published in leading operations management (OM) journals.

Design/methodology/approach

This piece examines the amount of theory testing, the extent to which theories are tested multiple times, and the disciplinary origins of the theories that are tested.

Findings

The analysis revealed that empirical OM researchers have increasingly responded to demands for more theory-driven knowledge over time. OM researchers are developing and using a wide array of domestic theories to understand empirical data. The examination also revealed a substantial focus on theory borrowed from other scientific fields.

Originality/value

The findings here suggest that OM is clearly a maturing discipline. As the discipline matures, it is important to consider to what extent borrowed theories and frameworks can offer value to OM. A preliminary vetting model is advanced in order to critically assess foreign theory. It is hoped that future screening promotes only the most useful non-domestic theory, thereby ensuring sufficient journal space for domestic theory and resulting in effective solutions to the pressing, practical problems of the OM field.
Introducing the Hoshin Kanri strategic management system in manufacturing SMEs
Authors: Melander Anders , Löfving Malin , Andersson David , Elgh Fredrik , Thulin Mikael
Published: December 2016

Purpose

The purpose of this paper is to explore the basic principles and introduction of the Hoshin Kanri (HK) strategic management system, as related to the management practices in manufacturing small- and medium-sized enterprises (SMEs).

Design/methodology/approach

This paper reports the findings from the introduction of HK to four manufacturing SMEs by following an assistance support-based research approach where teams of coaches and researchers observed and learned from the introduction phase. The overall design of the project is theory building and learning oriented.

Findings

It is suggested that the successful introduction of a strategic management system in manufacturing SMEs has to balance the inherent level of formalization therein, with the individual company’s management practices. Based on HK as the strategic management system, pDCA is proposed as an alternative approach to the introduction, matching differences in management practices.

Research limitations/implications

The explorative nature of this research provides room for subsequent studies by elaborating the knowledge on the introduction of strategic management systems in SMEs.

Practical implications

Awareness of the existing managerial practices is essential when introducing a new strategic management system in manufacturing SMEs. Such awareness is the starting point of customizing the introduction, so that proper levels of engagement and flexibility can be balanced with increasing systematic formalization, and optimized adequacy.

Originality/value

Following an assistance support-based research approach the result of this research project is summarized in the iterative pDCA model emphasizing engagement and flexibility when incrementally introducing strategic management systems in SMEs. This model addresses a hitherto under-researched topic in strategic management.
Corporate ethical lapses: do markets and stakeholders care?
Authors: Cormier Denis , Gordon Irene M. , Magnan Michel
Published: December 2016

Purpose

The purpose of this paper is to assess if a firm’s ethical lapses, which result from unethical behavior or actions, influence its social disclosure (SD) practices as well as how ethical lapses affect both the firm’s legitimacy within society and its standing in financial markets. This study addresses two-related questions: do a firm’s ethical lapses undermine the credibility of its SD in financial markets, either directly or through a firm’s legitimacy? Do ethical lapses affect a firm’s market value and is this effect mediated by SD and legitimacy?

Design/methodology/approach

Three hypotheses are derived based on two theoretical approaches, information economics and institutional theory. The hypotheses lead ultimately to an examination of a firm’s legitimacy. Ethical lapses are inspired by the Global Reporting Initiative grid and by ISO 26000.

Findings

The results suggest that a firm’s ethical lapses underlie its SD practices and affect its legitimacy and standing in financial markets, the latter being proxied by financial analysts’ forecasts.

Research limitations/implications

The limitations of this study include that alternative ways exist to measure the constructs employed, the measurement of SD is subject to discretionary choices, and the North American sample results may not be generalizable to other countries.

Originality/value

The originality and contributions of this study are based on the use of information economics and institutional theory in a complementary way that recognizes information as serving various purposes and constituencies. Additionally, the paper extends prior research on the SD aspects of CSR by showing it matters to both financial markets and non-financial stakeholders.
Toward a theory of collaboration for evidence-based management
Authors: HakemZadeh Farimah , Baba Vishwanath V.
Published: December 2016

Purpose

The purpose of this paper is to address the research-practice gap in management and advocate the need for an independent organization, called the evidence-based management (EBMgt) collaboration to facilitate generation and dissemination of knowledge that is rigorous, relevant, and actionable.

Design/methodology/approach

The authors use a theory-building approach to collaboration. They identify existing challenges in the research-practice gap literature and argue that EBMgt offers the most viable alternative to narrow this gap. They offer a theory of collaboration with supporting propositions that engages the generators, disseminators, and users of management knowledge in an ongoing sustainable collaboration toward EBMgt.

Findings

The authors envision evidence at the center of the EBMgt collaboration. They offer a process model of EBMgt incorporating a collaboration that ensures the fusion of rigor, relevance, and actionability of management knowledge toward the production of strong evidence that is of value to a decision maker. They suggest that the collaboration generate evidence in the form of a systematic review (SR) using a standard template and make it available online to management decision makers around the world in real time. They outline the parameters of the SR and offer details on the design of the Template.

Research limitations/implications

The theory of collaboration brings together various competing ideas and recommendations made over the past few decades to close the research-practice gap in management. The theory can be used as a guideline to establish and maintain the operation of an EBMgt collaboration.

Practical implications

The authors offer details on the format and content of a standardized SR along with a template to execute it. They believe it would appeal to a practicing manager to know the state-of-the-art knowledge that applies to a decision that he or she is about to make in real time.

Originality/value

The work provides a theoretical platform for the idea of EBMgt collaboration that was not available before. The authors add value to the research-practice gap literature by addressing critical concerns including the identification of relevant research questions, evaluating and grading evidence, fostering communication between researchers and practitioners, and translating research to practicing managers. The integration of research and organizational knowledge in the form of an SR that provides decision support to a practicing manager is of significant value to the profession. The conceptualization of the collaboration, not as a research method but as a separate social system that links key management knowledge stakeholders together adds originality to collaboration research.
Searching for better business models assessment methods
Authors: Mateu José M. , March-Chorda Isidre
Published: December 2016

Purpose

The purpose of this paper is to provide a more useful business models assessment method than the traditional intuitive one. The paper also compares both methods, in order to display what does the intuitive assessment method really assess.

Design/methodology/approach

An experimental approach allows the authors to generate a set of business models, in order to assess them and to compare alternative assessment methods in a quantitative manner.

Findings

The work proposes a scale for ex ante business models assessment consisting on eight indicators. This provides an ex ante assessment that takes into consideration a wider range of factors than the traditional intuitive assessment. The comparison between both methods shows which factors are intuitively taken into account and which are not.

Research limitations/implications

The research contributes to expand the business model creation framework.

Practical implications

A more accurate assessment will show the most promising business models that will result in higher chances of success of new business ventures.

Social implications

As companies and entrepreneurs hardly have the possibility to implement more than one business model, to choose the best option becomes essential. This selection could mark the threshold between success and failure, and between wealth creation and destruction.

Originality/value

Little research has been conducted in a field that might be really fruitful, the field of business model ex ante assessment. The work faces the challenge using an experimental methodology that allows to broaden the range of situations to study.
The impact of media exposure and political party orientation on public perceptions of police in Taiwan
Authors: Sun Ivan Y. , Wu Yuning , Triplett Ruth , Wang Shun-Yung Kevin
Published: December 2016

Purpose

The purpose of this paper is to examine the effects of media exposure and political party orientation on public satisfaction with and trust in the police in Taiwan.

Design/methodology/approach

Survey data were collected from more than 2,000 respondents in three large metropolises and two rural counties in Taiwan in 2011. Multivariate regression was used to assess the effects of media exposure and political party affiliation on public satisfaction with and trust in the police, controlling for crime experience, neighborhood conditions, background characteristics, and locality.

Findings

Taiwanese who were exposed to media reports of police misconduct and believed in the authenticity of such reports were more likely to have lower levels of satisfaction with national police and trust in the police. Though it varied somewhat by whether it was satisfaction with national or local police, the Taiwanese respondents who identified themselves as supporters of the opposition party, or politically neutral, showed lower levels of satisfaction with and trust in the police than supporters for the ruling party. Respondents who shared the same political party orientation expressed higher levels of satisfaction with local police.

Research limitations/implications

The measures of media influence, while classic and straightforward, were relatively simple and future research should not only quantify the links between media use and public trust, but also develop a qualitative cultural understanding of the communicative roles that the media play in shaping public perceptions of the police. In addition, while this study relied on a scientific sampling procedure, the sample cannot completely represent the general population in Taiwan.

Practical implications

It is important for police departments to cultivate good relations with the news media and to adopt a balanced role between law enforcers who are capable of curbing crime and reducing fear of crime, and moral guardians who are willing to uphold community social cohesion and value structures.

Originality/value

Despite a growing number of studies on public assessments in the police in Taiwan, empirical research on the impact of media and political orientation on satisfaction with and trust in the police remains very limited. This study represents one of the first attempts to assess factors related to media and political party orientation in Taiwan.