bluuebunny/crossref_metadata_2025 huggingface dataset:
Investigating the Usability of the Integrated Research Automation System (SYAT): A Heuristic Evaluation
Authors: Etemadinezhad Siavash , Amouzadeh Elahe , Charati Jamshid Yazdani
Published: December 2023

Objectives: Today, many hardware and software products, including office automation software, and web-based websites are used by employees, including professors and employees of different departments in offices. Websites are considered one of the main competitive advantages in any organization. This study aims to investigate the usability of the Integrated Research Automation System (SYAT): A Heuristic Evaluation.
Methods: The present study was a descriptive- cross- sectional study with a heuristic evaluation performed on the integrated research system software (SYAT) by 3 evaluators. They then evaluated the intensity of each of the ten options and scored from 0 to 4. After each problem was classified as one of the 10 branches of Nielsen's evaluation by the evaluators, similar problems were eliminated and the average scores and the severity of the deterioration of the problems were calculated.
Results: A total of 92 usability problems were identified in evaluating the usability of the web-based software (system) using the components provided by Nielsen. The majority of the issues were related to the detection instead of reminder with 16 problems (17.32%). The lowest number of problems was related to both compatibilities between the system and the real world, and the clarity of the system status with 6 cases (6.52%).
Conclusion: The usability assessment method is inexpensive and simple and the problems caused by websites and applications can be evaluated as feedback to improve them. The more accurate the needs of SYAT system users are, the more effective the system will be and the more satisfied the users will be.
Assessment of Factors Associated with Life Expectancy Gap Based on the Preston Curve: A Cross-Sectional Study
Authors: Yari Fatemeh , Agheli Lotfali , Sadeghi Hossein , Faraji Dizaji Sajjad
Published: December 2023

Background: Some countries experience lower or higher life expectancy than what is predicted based on their income. This study examines why life expectancy deviation is experienced with the aim of exploring which factors and conditions contribute to better health outcome (life expectancy) at low cost.
Methods: In this study at the first stage, the well-known Preston curve is reproduced and updated using the cross-sectional data of variables of life expectancy at birth (years) and per capita gross domestic product (GDP) by purchasing power parity (PPP) of 182 countries around the World in 2018 based on the latest available data. After estimating the deviation of each countries life expectancy from the curve, the characteristics of countries with more than four years of positive (group 1) and negative (group 2) gaps from the curve were compared by applying the mean comparison test of two independent groups (t-test).
Results: The identified drivers of gains or losses in longevity relative to income included using at least basic sanitation (P = 0.012) and drinking water services (P = 0.045), Universal Health Coverage (UHC) (P = 0.012), access to electricity (P = 0.004), CO2 emissions (P = 0.037), inequality in income (P = 0.003), health expenditure per capita (P = 0.000), non-communicable (P = 0.000) and communicable diseases and maternal, prenatal, and nutrition conditions (P = 0.000), literacy rate (P = 0.057), and road injuries (P = 0.001).
Conclusion: Better health outcome in countries and regions with relatively low income or few resources can be achieved that would be critical for global improvement in population health. However, it needs to take effective measures and is of great importance for policy-making.
Association between Diabetic Foot Ulcer and Diabetic Retinopathy
Authors:   Department of Ophthalmology, Rajarajeswari Medical College and Hospital 202, Mysore Road, Kengeri Satellite Town, Kambipura, Karnataka 560074, Devi Dr Kangujam Satyabati
Published: December 2023

Diabetes mellitus is a metabolic disorder with disturbance in carbohydrate, protein and fat metabolism because of partial or complete deficiency of insulin secretion or action. As it can cause various complications and Diabetic retinopathy being the most common and perhaps the most serious of all ocular complications. Diabetic foot ulcer is one of the most serious and disabling complications of diabetes mellitus which result in significantly elevated morbidity and mortality. Aim of the study was to assess the severity of diabetic retinopathy in relation to various grades of diabetic foot ulcer among 100 patients with clinically diagnosed type 2 Diabetes Mellitus with diabetic foot ulcer patients. 25% of the study participants were found to have Moderate NPDR with 15% of the study participants having severe NPDR. 11.1% of study participants with grade 4 DFU had PDR with HRC and 33.3% of study participants with grade 4 DFU had Severe NPDR. 47.1% and 35.3% of study participants with grade 3 DFU had Severe NPDR and moderate NPDR respectively. The association was found to be statistically significant between the severity of diabetic retinopathy and the grades of diabetic foot ulcer of the study participants. The study concluded that the severity of diabetic retinopathy increases with the increase in the stages of DFU and there is a possibility that the presence of DFU can predict the progression to advanced stages of DR. The results of our study support the need for a system of ophthalmological referral in case of detection of DFU, as well as a prompt referral of DR patients to a DFU specialist. Also, in advanced age DFU patients, and particularly those with longer duration of diabetes, early detection of DR and timely treatment may decrease the risk of severe vision loss or blindness. Keywords: diabetic foot ulcer, diabetic retinopathy, risk factors, severity, India
Congenital Cervical Agenesis- A Rare Case Report
Authors:   MBBS, DGO, DNB (Dept of Obstetrics and Gynaecology), R. S Dr Ramya
Published: December 2023

Congenital cervical agenesis is a very uncommon condition. It usually coexists with congenital vaginal agenesis. Years back, many centers considered hysterectomy as the only treatment option. With the advent of newer techniques in reconstruction, most of these cases have achieved normal menstruation and few have had normal pregnancy as well. Herewith, we describe our experience in the management of primary amenorrhea in a 16 years old girl along with highlighting the unconventional uterovaginal anastomosis with V-M technique and thereby, we were able to achieve a successful outcome. Keywords: Cervical agenesis/dysgenesis, congenital malformations, MRKH, obstructive Mullerian anomalies, vaginal agenesis.
Medication Safety
Authors:   Pharmacist, Alotaibi Majed H.
Published: December 2023

Drug therapy is the most common healing mediation in medicine to recover patient well-being. In spite of the concentrating to help patients, there are numerous examples of inappropriate medication procedures and practices that compromise drug efficacy and lead to preventable medication errors, thereby jeopardizing patient health. Insecure medication practices leading to medication errors are one of the leading reasons of healthcare-related illness and mortality that globally published drug safety fact files. Understanding these characteristic risks will allow healthcare suppliers to better manage drawbacks and efforts to guarantee drug security in healthcare delivery. When safety policies and risk organization skills are integrated into health methods and medication rehearses, safer hospitals and main care can be achieved. Safety and danger management are integrated into healthcare arrangements and processes
Effect of Immunotherapy on Patients with Bronchial Asthma
Authors:   Senior Registrar Internal Medicine, Algamdi Ali M.
Published: December 2023

Immunotherapy, also known as allergen-specific immunotherapy or desensitization, involves gradually increasing doses of specific allergens to induce immune tolerance and modify the allergic response. The therapy aims to alleviate symptoms, reduce medication usage, and potentially modify the underlying disease process. Several studies have investigated the effects of immunotherapy on asthma patients, providing insights into its clinical efficacy and safety. Research studies have shown positive outcomes of immunotherapy in bronchial asthma. A randomized controlled trial demonstrated significant improvements in asthma symptoms, decreased medication use, and reduced airway hyperresponsiveness in patients who received subcutaneous immunotherapy compared to the placebo group. Another study focusing on children showed improvements in lung function and reduced asthma exacerbations with sublingual immunotherapy. Long-term effects of immunotherapy were explored in a prospective cohort study on adults with moderate-to-severe persistent allergic asthma. The study found sustained improvements in asthma control, reduced rescue medication use, and a de
Determination of Prostate Specific Antigen Level among Male Patients with Bacterial Urinary Tract Infections Attending Kuje General Hospital Abuja, Nigeria
Authors:   Department of Microbiology, Faculty of Natural Sciences, University of Jos, Jos, Nigeria, Ogaji Ajang, A. Y.,
Published: December 2023

Recent hospital and cancer registry data shows increasing prostate cancer incidence in Nigeria, which was previously regarded as a low incidence region. Prostate cancer is the leading cause of cancer death among men in Nigeria and second most common cancers of men worldwide and sexual history has been a consistent risk factor. Prostate specific antigen (PSA) test is still the single most important test for early detection of prostate cancer worldwide. However, not much is reported about prostate cancer in relation to urinary tract infections in Africa. This study investigates the prevalence of prostate cancer risk in and bacterial urinary tract infections among men in Abuja, Nigeria. One Hundred (100) samples each of blood and urine were collected, from fifty (50) male patients suffering from urinary tract infections and fifty (50) apparently healthy males attending Kuje General Hospital Abuja, Nigeria. All the blood samples were subjected to PSA analysis using Enzyme-linked Immunosorbent Assay procedure (Diagnostic Automation/ Cortez Diagnostics, Inc, USA) while urine analysis (microscopy, culture and biochemical identification) was performed on the urine to isolate and identify the common bacteria associated with urinary tract infections among the study population.
Prospective Study to Compare Outcomes Following Hypofractionated Radiotherapy versus Conventional Radiotherapy in Carcinoma Breast
Authors:   Junior Resident Third Year, Pandey Dr Vivek Kumar
Published: December 2023

Background: Breast cancer is now the most common cancer worldwide (GLOBOCAN, 2020). It is the most common cancer among women in developed countries. The age standardized incidence rate of breast cancer in India is 25.8% per 100,000 women (GLOBOCAN, 2020). By 2020, breast cancer overtook cervical cancer as the most common type of cancer among all women in India. Breast irradiation has been shown to reduce the risk of local recurrence after breast-conserving surgery from about 30% to <10% at 10 years. Aims & Objectives: Randomize Breast carcinoma into two arms - Arm A :- 39GY in 13 fractions over 2.3 weeks & Arm B:- 50 GY in 25 fractions over 5weeks. Compare locoregional response in two arms 4 weeks after completion of radiation therapy and at the end of six months of follow up. Compare acute and chronic toxicities in the two arms.
To Study Hematological Features in Various Etiologies of Macrocytic Anemias
Authors:   PhD-Research Scholar, Department of Biochemistry, Srinivas Institute of Allied Health Sciences, Science and Research Centre, Mangalore-575025, Karnataka, India, G Mamatha
Published: December 2023

Background: Mean corpuscular volume (MCV) increases by more than 100 fl. in macrocytosis, a condition in which erythrocytes are larger than normal. The purpose of this study was to evaluate the haematological characteristics in various aetiologies and to determine the underlying reasons of macrocytosis, which was found in regular hemograms. In addition to doing full blood counts, renal function tests, liver function tests, vitamin B12 assays, folate assays, and peripheral smear evaluations and few case were bone marrow examination. Material and Methods: In this prospective observational study conducted over a period of one-year, medical records of 250 subjects were evaluated. Data was compiled of Megaloblastic, Non-megaloblastic Macrocytosis levels, along with clinical diagnosis and other biochemical parameters. Based on clinical evaluation and hematological and biochemeical evidence, patients were diagnosed as positive cases of Megaloblastic(166), Non-Megaloblastic (133).Among this two variable group Mean ±SD were also calculated .
Retrospective study of Mortality analysis in different Waves during COVID-19 in tertiary care centre of Delhi
Authors:   PG Resident-3 (DNB Medicine), Department of Medicine, Moolchand Khairatiram Hospital, New Delhi, Bansal Dr Ankush
Published: December 2023

COVID 19 is a communicable disease which has spread all over the world due to human-to-human transmission. The initial symptoms are non specific, and it presents with fever and cough, which can then resolve spontaneously or progress to acute respiratory distress syndrome (ARDS), multiple organ failure, and death. This is a retrospective study conducted in a tertiary care center in Delhi to find out association of factors like age, gender and various co morbidities on COVID-19 mortality. Male patients with older age and having co morbidities were found to have higher mortality and results were statistically significant.
A Comparative Study of Serum Calcium and Magnesium in Post-Menopausal and Pre- Menopausal Women
Authors:   Associate Professor, Department of Physiology, Government Medical College, Machilipatnam, Andhra Pradesh, Vani Dr Lanke
Published: December 2023

Background: Menopause is marked by decreased female sex hormones and many of the symptoms experienced during this phase may be related to changes in serum levels of certain trace minerals especially calcium and magnesium. Aim: The main purpose of the study was to measure serum calcium and magnesium in postmenopausal women and to compare with that in pre-menopausal women. Methods: Serum calcium and magnesium were estimated in 30 postmenopausal women and 30 premenopausal women, who were selected following inclusion and exclusion criteria. Statistical analysis was done by using Graph pad Quickcalcs calculator. Student's unpaired t test was done to compare between both groups and p-value was determined to know the statistical significance. Results: Postmenopausal women were found to have lower serum calcium (8.659±0.91) and serum magnesium (1.63±0.16) when compared to premenopausal women who had serum calcium of (9.604 ± 0.70) and serum magnesium (2.48±0.55). The lowered calcium and magnesium levels were found to be extremely statistically significant with a p-value of <0.0001. Conclusion: Serum calcium and magnesium were decreased in post-menopausal women when compared to pre-menopausal women, which needs to be corrected to avoid certain postmenopausal symptoms and other serious health problems. This may improve cardiovascular and bone health in post menopausal women.
Alcohol and Tuberculosis: A Comprehensive Public Health Perspective and Case Series Study at a Tertiary Care Hospital
Authors:   Chest Physician (SMC) and Unit head IV Group of T.B. Hospitals, Sewri, Mumbai 15, Tatu Nanavare Dr Rajendra
Published: December 2023

This study focuses on the intersection of alcoholism and pulmonary tuberculosis (PTB) and its implications for public health. Conducted at a tertiary care hospital in Mumbai, the research aimed to identify the impact of alcohol consumption on PTB incidence, severity, and treatment outcomes among adult male patients. A descriptive case series approach was employed to study patients attending the outpatient department (OPD) and inpatient department (IPD) in May and June 2023. The findings revealed a significant association between alcoholism and PTB, with chronic alcoholic patients being more susceptible to TB infection and developing severe complications. Comorbidities such as HIV, uncontrolled diabetes, and hemoptysis were commonly observed in these patients, necessitating comprehensive and integrated healthcare services.
A Study on the Clinical Profile and Outcome of Cerbera Odollam Poisoning in a Tertiary Care Centre in Kerala
Authors:   Junior Resident, Department of General Medicine, GTDMC, Alappuzha, Rajendran Dr Deepak
Published: December 2023

Background: Cerebera Odollam is a small plant/shrub which grows wild over many parts of Kerala. It is the most common plant suicidal agent in the coastal areas of southern Kerala. This is an attempt to study the clinical profile and outcome of C.odollam poisoning in my institution. Objectives: To study the clinical profile with respect to age, sex, methods of self-administration, circumstances of poisoning, dosage, clinical features, ECG changes, treatment and various determinants of outcome of Cerebera Odollam poisoning in a tertiary care centre in Kerala.
Association of Anterior and Posterior occlusal planes with skeletal class I, class II and class III malocclusion
Authors:   Department of Orthodontics, KIST Medical College and Teaching Hospital, Imadol, Kathmandu, Nepal, Shrestha Rosha
Published: December 2023

Introduction: The occlusal plane is a very vital in stomatognathic system and the association between anterior occlusal planes and posterior occlusal plane plays an important role during orthodontic treatments. Methods: Lateral cephalometric radiographs of 270 adult patients of the different classes of malocclusion were used. Several angular measurements were measured and compared among all study groups to evaluate the existence of relationship between AOP and POP with skeletal and vertical patterns. Results: The skeletal patterns showed a significant difference in anterior occlusal plane angle relative to both SN plane and FH plane among all classes of malocclusion (p-value =0.001**) having a steeper inclined plane in Class II and flat inclined plane in Class III. POP in relation to FH plane and SN plane showed lowest angle in skeletal Class III and highest in Skeletal Class I patients. Conclusion: The occlusal planes were found to have an impact on the jaw base where the variation in its angulation of different occlusal planes had affected both sagittal and vertical facial patterns. AOP relative to SN and FH were steeper in Class II and flat in Class III, while the POP relative to FH showed the same value in Classes II and III. Keywords: Anterior occlusal plane, Posterior occlusal plane, Malocclusion, Skeletal patterns, Vertical pattern, Lateral cephalometric radiograph.
Left Ventricular Myocardial Deformation Assessment by 4Dimensional XStrain Speckle Tracking Echocardiography: An Innovative Technology
Authors:   Chief, Pediatric and Adult Cardiology, Prakash Heart Station, Nirala Nagar,Lucknow, UP, India, Mehrotra Akhil
Published: December 2023

Strain based imaging techniques, particularly speckle tracking echocardiography (STE) have been shown to have clinical utility in a variety of clinical settings. Currently, STE is being embraced and increasingly adopted in numerous echocardiographic laboratories worldwide. In context with contemporary non invasive cardiovascular procedures, 2Dimensional STE is most sought-after method to evaluate LV strain, rotation, twist and torsion. Two dimensional (2D), three dimensional (3D) and 4Dimensional (4D) deformation assessment by STE is inherently associated with certain limitations. For better appraisal of LV contractile properties recently introduced updated version of 4D XStrain STE has been employed to analyse the various complex multidimensional LV mechanics. This novel technology is a reliable, affordable and a simple tool for estimation of regional and global myocardial function. Furthermore, 4D XStrain STE can accurately quantify the 4D LV ejection-fraction, end-diastolic and end-systolic volumes and sphericity index (SI). However, this distinctive technology has not been widely adopted and its assessment is still limited to research applications. Hence we aimed to familiarize this innovative technology by comprehensively addressing its technique, advantages and limitations, with the intent that it may serve a more meaningful purpose in the current volatile scenario of cardio-vascular disease. Keywords: 4Dimensional XStrain Echocardiography, LV strain, LV rotation, LVtwist, LV untwist, LV torsion.
A case of non-immune hydrops fetalis with cystic hygroma complicated by intrauterine fetal death
Authors:   Department of Gynecology and Obstetrics, Military Hospital of Instruction Mohamed V, Rabat, Morocco, KHTIRA Ayoub
Published: December 2023

Hydrops fetalis refers to the excessive accumulation of fluid in the extracellular compartment of the fetus. Cystic hygroma is a congenital malformation of the cervical lymphatic system responsible for an accumulation of lymphatic fluid commonly in the retrocervical region. Cystic hygromas are most often associated with chromosomal abnormalities. When a cystic hygroma is diagnosed in utero, the fetal survival rate is only 2-6%. When hydrops fetalis is present with cystic hygroma, the mortality rate is close to 100%. We present here the case of a 23-year-old primigravida in whom an ultrasound performed at 17 weeks of amenorrhea revealed a posterior cervical cystic hygroma associated with hydrops fetalis, the evolution of which was marked by intrauterine fetal death two weeks later. Keywords: Hydrops fetalis, Cystic hygroma, Chromosomal abnormalities, Prenatal diagnosis.
An Insight into Upper Gastrointestinal Endoscopy at CDSIMER
Authors:   Associate Professor, Department of General Surgery, CDSIMER, N.S. Dr Vinayaka
Published: December 2023

Introduction: Upper gastrointestinal endoscopy is very commonly done diagnostic and therapeutic outpatient basis tool for patients with upper gastrointestinal symptoms. Upper gastrointestinal endoscopy was carried out as OPD procedure in department of general surgery at CDSIMER. Objectives: To study the various patterns of upper gastrointestinal diseases in our population and their course of management. Methods: A retrospective study of upper gastrointestinal endoscopy in CDSIMER over past 1 year. Demographics, medical history, indications for upper gastrointestinal endoscopy and the various disease patterns were collected. All patients undergoing upper gastrointestinal endoscopy between 18 and 90 years. Paediatric age group(<18 years),elderly patients above 90 and patients with bleeding disorders are excluded. Results: Among 359 symptomatic patients who underwent upper gastrointestinal endoscopy, 328 (91.36%) had abnormal results. The top four results were antral gastritis (44.29 %), pangastritis (20.33%), GERD (13.09%) and oesophageal candidiasis (4.73%). Inflammation of gastric mucosa in antral gastritis was more severe in the H.pylori positive group (23.17%). 220 males and 108 females were affected. Most affected were the age between 38 to 47 years. Conclusion: Upper gastrointestinal endoscopy is a valuable diagnostic and therapeutic tool in patients with dyspepsia and other upper gastrointestinal symptoms. Training with endoscope is mandatory for surgeon and physicians treating these set of patients. Also it can be a valuable screening tool for diagnosis of carcinoma oesophagus and carcinoma stomach.
Disability in Depression among Rural Women during Menopausal Transition
Authors:   Department of Psychiatry, Dr. Pinnamaneni Siddhartha Institute of Medical Sciences and Research Foundation, Vijayawada, Andhra Pradesh, India, Jahan Naureen
Published: December 2023

ackground: Disability associated with depression could contribute to declining quality of life of women during menopausal transition. Improving the quality of life of depressed perimenopausal women with disrupted familial, social and/or occupational functioning is one of the valued goals of treatment. This study was conducted with an aim to assess disability due to depression among rural women in menopausal transition. Aims: To study disability due to depression among rural women in menopausal transition. Methods: Sixty-one patients in menopausal transition, diagnosed with major depressive disorder were taken as subjects for the study. Hamilton Rating Scale for Depression and World Health Organization Disability Assessment Schedule (WHODAS 2.0) were applied to assess the severity of depression and disability, respectively. Statistical Analysis Used: Statistical analysis was done using SPSS version 25.
Isolated Monoparesis - A Case Report
Authors:   Post Graduate, Department of General Medicine, Sri Manakula Vinayagar Medical College and Hospital, G Dr Deepsheeka
Published: December 2023

Isolated monoparesis is a rare symptom in stroke patients. Monoparesis of upper limb is reported in less than 1% of cases .Here we present a case of isolated monoparesis with both diabetes and hypertension, identified at the earliest by DWI and started on antiplatelets, antihypertensive and good glycemic control and weakness improved to the maximum in a duration of one week . Keywords: isolated monoparesis, ischemic stroke, hypertension, diabetes
A study on the effect of biochemical parameters on the outcome and risk stratification of patients with cardiogenic shock following acute myocardial infarction in a Tertiary Care Hospital in South India
Authors:   The Tamilnadu Dr MGR Medical University, Kerala University of Health Science, Dr Sivakumar K. Dr Poornima Nair
Published: December 2023

Introduction: Cardiogenic shock (CS) is the most extreme complication of myocardial infarction and it is the initial presentation of at least 1 in 15 patients admitted to ICCU. Despite heroic efforts, the in-hospital mortality due to CS is still very high. Aims To determine the prognosis of patients admitted with cardiogenic shock as a complication of acute MI To stratify the risk in the above patients with respect to the levels of admission day random blood glucose, thyroid hormone levels- T3,T4,TSH, Lipid profile- Total cholesterol, triglycerides, HDL,LDL, serum uric acid, blood urea and serum creatinine. Methodology: We conducted a prospective, observational, descriptive, intention to treat study of patients presenting with cardiogenic shock as a result of acute MI presenting to the ICCU of Government Medical College, Coimbatore. The outcome and the multiple variables (hematological and biochemical parameters) were studied so as to stratify the risk of poor prognosis.
The Impact of Coccydynia with Radiological Modality: A Systemic Review
Authors:   MPT, Department of Physiotherapy, Assistant Professor, V3 College of Paramedical & Health Sciences, Rudrapur, Uttarakhand, Roy Dr Jayeeta
Published: December 2023

Coccydynia, or Coccygodynia, is pain in the region of the Coccyx. Despite the identification of chronic coccygeal pain hundreds of yearsago, its treatment can be difficult and sometimes controversial because of the multifactorial nature of coccygeal pain.[1] Many Physiologic and psychological factors contribute to its etiology. Most cases of coccydynia resolve within weeks to months with or without conservative treatment, but for a few patients the pain can become chronic and debilitating.[2] Coccydynia is pain located in the coccygeal bone or the surrounding tissues. Coccydynia is a relatively rare condition, occurring more frequently in females and in all ages. Coccydynia is most frequently associated with single axis traumatic injury, childbirth, obesity, and rapid weight-loss related to gastric bypass surgery. There are several etiologies to the occurrence of secondary coccydynia, such as cancer pain, infection.[3]
Planning and Development of Health Management Information Systems
Authors:   Health Services Administration, Almutairi Mohammed A
Published: December 2023

The research examines the field of Health Management Information Systems (HMIS) which are created and used in existing healthcare systems. It highlights the significance of HMIS as well as its advantages and drawbacks. Critical phases in the development of an HMIS are described in the methodology section. The existing findings support data-driven decision-making, improved patient care, cost savings, and higher data security. Among the difficulties include interoperability, data security, and workforce issues. In conclusion, HMIS is necessary for healthcare, requiring careful planning and investment to improve patient care, make the most of available resources, and ensure data security in a constantly evolving healthcare environment.
La inteligencia emocional para el éxito de una empresa hotelera
Authors: Pineda-Rodríguez Mar , Fusté-Forné Francesc
Published: December 2023

Esta investigación analiza el papel de la inteligencia emocional en el rendimiento de las empresas hoteleras, un sector creado por y para las personas, donde ser compe­tente emocionalmente es imprescindible. El objetivo del presente estudio es conocer la influencia de las habilidades emocionales en la satisfacción laboral, la comunicación interna y el liderazgo, y cómo estos factores pueden desencadenar el éxito empresarial en las organizaciones hoteleras. Para des­cubrir la realidad del contexto hotelero en torno a la inteligencia emocional, se han realizado 42 entrevistas a los empleados de un hotel ubicado en Tenerife (Islas Canarias, España) y se han analizado las encuestas de satisfacción del personal. Aunque los resultados confirmaron la relevancia de la inteligencia emocional en el contexto hotelero, la investigación demostró que es necesario darle aún más reconocimiento.
Service robots in hotel businesses: A mixed method study
Authors: Mehmet Tekeli  , Ebru Kemer  , Ezgi Kırıcı Tekeli
Published: December 2023

El objetivo de la investigación es determi­nar la voluntad y las perspectivas de los empleados de hoteles de cinco estrellas en Nevşehir, Turquía, con respecto a los robots de servicio. En el estudio se uti­lizó un método mixto: se obtuvieron 396 encuestas por el método de muestreo por conveniencia; además, se adoptó el método de muestreo intencional, que fue diseñado como un estudio de caso, y se entrevistó a 12 personas. Los hallazgos de la investiga­ción se revelaron mediante la realización de análisis de diferencias y análisis descriptivos. Se ha determinado que los empleados del hotel están relativamente dispuestos a trabajar con robots de servicio. Los empleados se centraron más en el desempeño y la conveniencia de los robots de servicio. Algunos trabajadores afirmaron que, aunque los robots de servicio tengan características físicas similares a las humanas, no pueden reemplazar a los humanos debido a la naturaleza intensiva en mano de obra del turismo. Por otro lado, se ha concluido que con el logro del estándar de servicio se jugará un papel importante en la reducción de errores y en el aumento de la calidad del servicio.
Análisis de la oferta turística de patrimonio cultural inmaterial para centennials y millennials peruanos. ¿Una alternativa para la pospandemia?
Authors: Alberca-Sialer Fabrizio Augusto , Pastor-Alfonso María José , Espeso-Molinero Pilar
Published: December 2023

Este artículo evalúa la oferta de patrimonio cultural inmaterial (PCI) del sur peruano como atracción turística a fin de promover el turismo basado en él como alternativa para la recuperación del sector. El objetivo es conocer lo que se ofrece y cómo se ofrece, además de si lo ofertado condice con los intereses y las preferencias de la demanda. Para tal fin, se analizan la información y las imágenes asociadas a las manifestaciones del PCI. Se evidencia una correspondencia geográfica entre la demanda y la oferta, lo que resalta la importancia del sur peruano como lugar de “encuentro”. También se deben diseñar políticas que promuevan el turismo basado en PCI en las zonas de estudio. Existe una demanda interesada en este patrimonio, pero es necesario articu­lar los atractivos y servicios para generar productos capaces de atraerla.
Airbnb, ¿hospedaje colaborativo en un escenario gentrificado?
Authors: Navidad Sánchez Adalberto , Tamayo Salcedo Ana Leticia , Guadarrama Tavira Enrique
Published: December 2023

Este artículo analiza la plataforma digital Airbnb para determinar si representa una alternativa colaborativa de hospedaje en Avándaro (Valle de Bravo, México), un fraccionamiento que ha crecido signifi­cativamente los últimos 10 años por el asentamiento del turismo residencial. Esta modalidad ha conquistado la mayor parte del territorio céntrico y está determinando cambios sociales, económicos y territoriales notorios. Se aplicaron entrevistas semies­tructuradas a residentes, comerciantes y agentes inmobiliarios, también se realizó observación no participante en campo. El método de investigación utilizado es el denominado narrativas, que ayudó a obtener datos cualitativos que aportaron un amplio marco contextual de la problemática. La revisión de la plataforma permitió el análisis de la inserción de este tipo de hospedajes en dicho escenario, de la que resultó que Airbnb se integra como un elemento que apoya al principal proceso de gentrifica­ción turística y que, lejos de representar una alternativa colaborativa de hospedaje, intensifica las desigualdades sociales y turísticas.
Turismo, rezago social y covid-19. El caso de Oaxaca, México
Authors: Martínez Olivera Christian , Martínez Sánchez Luz Astrid , Martínez García Karina Aidee , Miguel Velasco Andrés Enrique
Published: December 2023

La presente investigación analiza la relación entre la actividad turística y el rezago social en cinco municipios del estado de Oaxaca, México, en el periodo 2005-2020. Se pro­pone como hipótesis que la actividad turís­tica tiene un impacto positivo significativo en la reducción del rezago social. Además, se estudia el comportamiento de la actividad turística de los municipios analizados y su resiliencia a la crisis del covid-19 durante el año 2020. Se utilizó una metodología cuantitativa por medio del diseño de una base de datos con información documen­tada, y se aplicaron métodos de estadística descriptiva y regresión lineal. Los resulta­dos demuestran que existe una asociación positiva entre las variables analizadas, ya que, si la actividad turística mejora, tiene un efecto estadísticamente significativo en la reducción del rezago social. Además, la dinámica turística se comportó de manera heterogénea durante la pandemia, informa­ción valiosa para la toma de decisiones en la planificación de la etapa poscovid.
Implicaciones económicas de la pandemia de covid-19 en un sector turístico regional de México
Authors: Ortiz Paniagua Carlos Francisco , Vázquez Hernández Manuel
Published: December 2023

En México, el Programa Pueblos Mágicos es una estrategia gubernamental diseñada para estimular y diversificar las actividades económicas que impulsen las economías locales en 177 ciudades turísticas pequeñas. El presente estudio tiene como objetivo comparar la afectación que las medidas de confinamiento por el covid-19 ocasio­naron a la economía local vinculada con el turismo en 8 de los 9 pueblos mágicos (PM) de Michoacán. Para alcanzar dicho objetivo, se diseñó un experimento con dos grupos muestrales, uno de personas y otro de empresas de los PM. La afectación económica se midió con dos índices que se compararon para cada grupo muestral entre los PM mediante la técnica de Fisher conocida como Mínimas Diferencias Sig­nificativas (MDS). Los resultados sugieren que la población percibió un alto impacto (72/100), mientras que las empresas per­cibieron un impacto regular (49/100). La prueba MDS indica que la afectación econó­mica del confinamiento fue homogénea en 25 contrastes, que no mostraron diferencias significativas; en cambio, en tres contrastes sí las hubo, con un PM como factor común (Tzintzuntzan), en el que se percibió una afectación económica mayor que en el resto.
Developing a Taxonomy for Revenue Models of Platform Business Models
Authors: Bartels Nedo , Koch Matthias , Gordijn Jaap
Published: December 2023

Platform business models like Uber Ride or Airbnb Lodging enable innovative business models by operating digital platforms to connect providers and consumers of products and services in two-sided markets. A particular challenge with platform business models is designing an appropriate revenue model to capture value. This paper presents a taxonomy that classifies the different dimensions and characteristics of revenue models for platform business models. A proven taxonomy development method is used that includes a review of current literature related to platform business models. The taxonomy provides a comprehensive classification of platform revenue models and is applied to a real-life case. The results of this paper include a UML class model and a final taxonomy with 14 dimensions and 64 characteristics. The paper contributes to the design process of novel platform business models and expands the understanding of how digital platforms can generate revenues.
Empirical Verification of Different Rank Dynamic Roles in Informal Hierarchies
Authors: Vatter Peter , Weisbeck Andreas
Published: December 2023

Organizations today face a more volatile, uncertain, complex and ambiguous market environment, referred to by the term »VUCA world«. To this, they commonly respond with management approaches that comprise flat hierarchies and a decentrali¬za¬tion of decision-making structures. But while some companies are very successful with such approaches, others struggle significantly. One reason is that conflicts about ranks in the informal hierarchy arise as the formal hierarchy diminishes. Hence, understanding group dynamics and the different strategies of team members in the social competition becomes increasingly important. In previous works, a theoretical model containing five different roles was presented. These roles result from specific psychological capabilities, values, and needs of each individual and include specific contributions to the social functioning of the group. In this paper, participants of an online survey have been asked about their contribution to team success. A subsequent factor analysis of n = 421 datasets proofed the existence of five different roles and, thus, the validity of the model.
Enhancing the Understanding of E-commerce Reviews through Aspect Extraction Techniques: A BERT-Based Approach
Authors: Davoodi Laleh
Published: December 2023

The growth of online customer reviews on e-commerce platforms has led to an overwhelming volume and variety of data, making manual analysis impractical for both consumers and managers. Consequently, machine learning techniques, such as Aspect-Based Sentiment Analysis (ABSA), have gained prominence for their ability to determine sentiment at the aspect level. This study aims to fine-tune natural language processing models for aspect extraction in e-commerce customer reviews. We manually annotated 2781 online user review sentences in English and employed different extensions of the BERT model to identify implicit and explicit aspects. This approach diverges from prior studies, as our dataset comprises real user reviews from five prominent e-commerce platforms. The findings demonstrate the models’ effectiveness in extracting aspects from diverse e-commerce user reviews, yielding a deeper understanding of user-generated content and customer satisfaction trends, and providing valuable insights for managerial decision-making. This study contributes to the ABSA literature and offers practical implications for e-commerce platforms aiming to improve their products and services based on customer feedback.
The Role of the Service Desk for eHealth Solutions in the Digital Transformation of Slovenian Healthcare
Authors: Rant Živa , Kosednar Hajdi , Stanimirović Dalibor
Published: December 2023

The Service Desk carries out three basic tasks: general support for all users of the eHealth system, support in connecting to the secure healthcare network (zNET), and making electronic appointments for medical services. This article analyses the operation of the Service Desk through time dynamics, the content of requests dealt with and services provided during the COVID-19 pandemic. The article is based on the case study research methodology. The data showed accelerated growth in the use of the Service Desk, with a more than seven-fold increase recorded in 2021 relative to 2020. The biggest proportion of the Service Desk requests in 2021 related to the zVEM Patient Portal and zNET. The Service Desk is one of the most important mechanisms for the successful development and use of the eHealth system in Slovenia, and the pandemic only made this even more evident and distinct.
An Ethical Perspective on Loot Box Purchasing - Examining Psychosocial Antecedents and the Association with Indebtedness
Authors: Nyrhinen Jussi , Sirola Anu , Frank Lauri , Wilska Terhi-Anna
Published: December 2023

Loot boxes are popular random reward mechanisms in digital games, attracting players to invest real money to enhance their gaming experiences. Loot boxes share striking similarities to gambling and might contribute to one’s economic strain, but more research is needed on the underlying vulnerabilities and motivational traits in loot box purchasing. This paper examines associations with self-reported increase in loot box purchasing and debt problems during the first year of the COVID-19 pandemic. International survey data were collected in 2021, consisting of Finnish, Swedish, and British respondents (N = 2,991) aged 18 to 75. Partial least squares modeling was used as an analytical technique. The findings bring valuable insight into the underlying psychosocial and motivational factors in loot box purchasing and its association with indebtedness.
What Prevents Consumers from Making Responsible Online Purchases?
Authors: Kemppainen Tiina , Makkonen Markus , Frank Lauri
Published: December 2023

The objective of this qualitative study is to examine and describe what prevents consumers from making responsible online purchases. The data were collected during February and March 2023 with an online survey. The data comprises the respondents' (N=245) free-form written responses, in which they articulated and explained the factors that prevent their responsible online purchases. The findings indicate that external and internal factors can prevent consumers' responsible online purchases. While external factors – online stores – are mainly blamed for promoting irresponsible buying behavior, internal factors – consumers' individual characteristics – are also recognized to have an important role in irresponsible purchasing behavior. The external factors identified in this study include 1) pricing, 2) information, and 3) availability. The internal factors include 1) self-indulgence and 2) trust
Mobile Clinical Decision Support Systems: A Pathway from Design to Commercialization
Authors: Ulapane Nalika , Forkan Abdur Rahim Mohammad , Jayaraman Prem Prakash , Schofield Penelope , Burbury Kate , Wickramasinghe Nilmini
Published: December 2023

A smartphone-based clinical decision support system (CDSS) has been designed for perioperative patient management in cancer care. A systematic design approach to ensure fit-for-purpose of such mobile CDSSs is lacking. This study attempts to fill that void by reporting on the pathway we took from design to commercialization. Our pathway is governed by the design science research methodology and the theory of task technology fit. Our experiences are generalizable and can provide guidance to many mobile clinical decision support solutions in healthcare.
The Theory of Identity Management Extended to the Authentication of Identity Assertions
Authors: Clarke Roger
Published: December 2023

At the 35th Bled eConference, a previously-published pragmatic metatheoretic model was articulated in the context of identity management. The present paper extends that theory to the authentication of the various categories of assertions that arise in identity management activities. The extended theory reflects the important distinction between the concepts of identity and entity. It deals with the fundamental categories, in which a particular data-record is claimed to relate to a particular physical entity or virtual identity; but it also encompasses claims about the properties of real-world things, and assertions that records in two different data-sets apply to the same (id)entity. The analysis has important implications for the practice of IS, and for IS researchers whose work is intended to influence IS practice.
Improving Safety at Seas
Authors: Heikkilä Jukka , Heikkilä Marikka
Published: December 2023

Digitalization in the maritime industry has been suggested as means to achieve safe, economically, and environmentally sound marine traffic. Despite the increasing adoption of digital services and technology in the maritime industry in Finland, the number of accidents has not reduced significantly. This research article aims to explore the potential for improving waterway safety in Finland. The study analyzes waterway accident data to identify the user group most in need of safety improvements and proposes targeted safety measures better tailored to recreational boaters. The study suggests enhancing the physical infrastructure and related digital services of sea areas to provide better coordinated traffic at sea and situational awareness among seafarers, including non-professional seafarers. Finally, a roadmap for implementing these safety measures will be developed. The research provides a comprehensive framework for improving waterway safety in Finland, reducing accidents, and fatalities.
The Data Analytic Capability Wheel: An Implementation Framework for Digitalization
Authors: Kokkinou Alinda , van Kollenburg Ton , Mandemakers Albert , Hopstaken Eric , van Elderen Jan
Published: December 2023

For mature organizations to engage in digital transformation, they first must engage in digitization and digitalization. Digitalization requires the organizations to possess data analytic capability: the ability to transform data into useful insights in a way that creates or maintains competitive advantage. The purpose of this study was to formulate a practical framework for the implementation of digitalization. For this, a qualitative approach was used. Relevant aspects of data analytic capability were identified, based on a review of the literature supplemented with semi-structured interviews with organizations currently implementing digitalization. With these findings a preliminary implementation framework entitled the “Data Analytic Capability Wheel” was formulated. The aspects encompassed by this framework included data quality, data analytics, IT infrastructure, processes, employee knowledge and skills, and management. Future research should refine and validate this framework and examine whether it leads to the successful implementation of DAC in organizations.
An Examination of Antecedents and Consequences of Technostress among University Students: Task -Technology Fit Perspective
Authors: Khan Abdul Karim , Quratulain Samina
Published: December 2023

Drawing on the task-technology fit framework, this study examines the antecedents and consequences of technostress students face in an online/blended-learning environment. The effect of task, technology, and individual students' characteristics was hypothesized as predictors of technostress. The impact of technostress was also examined on students' satisfaction with online learning and expected performance. Preliminary findings based on a sample of 261 university students suggest that tasks requiring interdependence and cooperative learning caused higher technostress, while technology characteristics such as perceived ease of use and usefulness negatively effect technostress. Students' conscientiousness positively affect perceptions of technostress. Unlike previous research, which examined a few antecedents of technostress, this study provides a more nuanced understanding of the causes of technostress in an online higher educational context.