bluuebunny/crossref_metadata_2025 huggingface dataset:
Relatedness and Futureness: Key Pillars for Developing Knowledge-based Management for Sustainability
Authors: Kragulj Florian , Kerschbaum Clemens , Kaiser Alexander
Published: September 2023

Recently, the field of Knowledge Management has seen some movements towards sustainability and more responsible business practices. Especially sustainability has become a hot topic for almost every organization. In this paper, we try to locate the concept of sustainability in the field of Knowledge Management. We argue that lived sustainability is built upon relatedness (the holistic understanding of interdependence and interconnectedness of complex systems) and futureness (adopting a long-term perspective for the management of organizations) that together promote sustainable organizing from the inside-out. We find that in particular two streams, Responsible Knowledge Management and Spiritual Knowledge Management, have taken up ideas that potentially lead to sustainable Knowledge-based Management. Those streams emphasize various forms of non-rational knowledge as a necessary, but previously underrepresented aspect of knowledge, as a counterpart to the instrumental-calculative rationality that has become predominant in the study of organizations and organizational knowledge.
Distinguishing the Dimensions of Learning Spaces: A Systematic Literature Review
Authors: Lagrutta Rosaria , Carlucci Daniela , Santarsiero Francesco , Schiuma Giovanni , Lerro Antonio
Published: September 2023

Nowadays, public and private organisations appear increasingly committed to fostering the skills necessary to deal with the challenges of the current scenario. From this perspective, public and private organisations are developing new spaces for learning. The notion of learning space draws its origin and main application in educational institutions. However, it constitutes a distinctive concept for all the organisational contexts in which the creation and management of knowledge and learning dynamics are enabling factors that support innovation and growth dynamics. Although several studies have already discussed the features characterising a learning space or a learning environment, the literature is fragmented and does not provide a comprehensive, fresh view of the learning space, its components, or its impact on learning processes and knowledge dynamics. This is particularly true in management literature. The research results synthesise data and knowledge gathered from the systematic literature review, providing researchers and practitioners with an integrative picture of the definitions of "learning space" and "learning environment" in the management literature and producing a descriptive framework that highlights the relevant dimensions that influence learning processes and knowledge dynamics.
The Transition of Higher Education for Continuous Lifelong Learning: Expert Views on the Need for a new Infrastructure
Authors: Mozelius Peter , Cleveland-Innes Martha , Hakansson Lindqvist Marcia , Jaldemark Jimmy
Published: September 2023

In the contemporary need for continuous upskilling and reskilling, higher education has an important role to play. While the traditional university programmes are designed for students in their early twenties our knowledge society has a demand for lifelong learning in a wider age span. This paper is a part of a Delphi study on the ongoing transformation of higher education for lifelong learning. A qualitative Delphi study has been carried out in the four steps of 1) A literature study to explore the chosen topic, with the selected publications sent out to an expert panel, 2) A survey with questions to the experts based on the findings in the literature study, 3) Email interviews to dig deeper into the answers from the survey, and finally 4) Focus group interviews. The aim of the paper is to analyse, present and discuss the international expert panels' views on the infrastructural needs in the transformation of higher education. Data gathered from the three first steps, with a focus on the email interviews, have been analysed according to the Grounded Theory concepts of open, axial coding and confirmatory coding. The categories from the Open coding analysis were later, in the axial coding, grouped around the central axis of 'Higher education transformation for lifelong learning'. The confirmatory coding found the common denominator of 'Infrastructure', and its interrelationships with the attributes of 'Multimodal delivery', 'Pedagogical change', 'Quality and organisation', 'Equity, diversity and inclusion', 'Digital literacy', 'Accessibility', and 'Financial aspects'. Findings align to the Anna Karenina principle in the sense that a happy and healthy infrastructure for continuous lifelong learning in higher education, depends on all the attributes listed above. This leads to the Tolstoyan conclusion that every variation of failing attributes would result in its own state of unhappiness.
Tacit Knowledge and Skills Transfer in a Family Business During Generational Succession
Authors: Cristofaro Concetta Lucia , Bonomi Sabrina , Reina Rocco
Published: September 2023

The succession process remains a critical challenge in family businesses (Ramadani et al., 2015; Ramadani and Hoy, 2015), as this factor is connected to the low survival rate in the long term of the same. One of the reasons for this challenge may concern the successor's ability to adequately acquire the predecessor's silent and explicit knowledge and critical skills to maintain and improve the company's organizational performance.  Much research focused on the successor profile (De Massis et al., 2008), highlighting the multiplicity of the skills requested. Recent studies show that the successor must have both hard and soft competence (Beeson, 2009). Hard skills refer to the technical skills related to work, cognitive skills, and traditional and learned skills (Bereiter and Scardamalia, 2006, Laker and Powell, 2011) or those objectively measurable and demonstrable skills, such as the ability to identify business opportunities, to develop a business vision, to create and manage business networks and their work (Bird and Jelinek, 1989; Chandler and Jensen, 1992; Charles-Pauvers et al., 2004, Laviolette, 2006). On the contrary, the transversal intangible and difficult-to-measure skills reflect "skills and traits that concern personality, attitude and behavior" (Moss & Tilly, 2001) as motivation, communication, team spirit, and trust in themselves.

Pertanto è essenziale trovare strumenti pratici, data la scarsa letteratura sul tema, per trasferire silenziose conoscenze, abilità, legittimità e credibilità, che sono di fondamentale importanza per i membri della famiglia di nuova generazione (Le Breton-Miller et al. , 2004).

Fatte queste premesse, il nostro lavoro mira a rispondere alle seguenti domande

Quali sono gli strumenti di conoscenza tacita utilizzati nel trasferimento delle conoscenze?

Quali di essi sono utili per trasferire le competenze?

La metodologia di questo lavoro prevede la somministrazione di un colloquio semi-strutturato con aziende familiari che stanno vivendo il passaggio generazionale o lo hanno vissuto.
Spiritual Knowledge Management: Practical Wisdom and Faith-at-Work Brought to Life
Authors: Long Elaine
Published: September 2023

Integrating knowledge management, faith-at-work, and phronetic workplace domains, this paper presents phronesis, or practical wisdom, and faith-at-work (FAW) based on theoretical principles of moral actions and character virtues and real-life examples of FAW practices such as thoughts, behaviors, and feelings, bringing to life the practically-wise company. Answering a call to investigate phronesis in the workplace to understand how the individual level of practical wisdom spreads throughout the company achieving a practically-wise company this paper refines one segment of Long’s (2022) research findings in Faith at Work: People, Places, Practices, and Tools from the spiritual knowledge management (SKM) domain perspective. These FAW experiences equate to spiritual knowledge and spiritual intelligence in motion while supporting human resource development strategies for employee flourishment. The methodology is empirical phenomenology presupposing theory for the relevant phenomena. The Long (2022) study adds a deeper understanding that sharpens and supports SKM by extracting specific findings and implications of the integration of practical wisdom, moral actions, character virtues, and FAW practices - intersections that enlighten organizations to create desirable value.
Mediating Role of Knowledge Management in the Relationship between Organizational Memory Building and Human Resource Management
Authors: Najim Munawwar , Edajani Iyad , Shaldan Fayez , El Sheikh Khalil Safinaz
Published: September 2023

This paper aims for verify the role of knowledge management as a mediator in the relationship between organizational memory building and human resource management to develop high education institutions into human resource management organizations. In this study, the researchers relied on empirical study to test the relationship between the variables. Therefore, a survey questionnaire was conducted. The study population consisted of faculty members in Palestinian universities, whose number is (7,367) members. The study sample consisted of (360) professors from Palestinian universities. The results show that the mediating variable (KM) affects the dependent variable (HRM) by (0.675); and it is statistically significant at a significance level less than (0.001). Including the independent variable (OM) in the same model, its effect on the dependent variable (HRM) vanished, and the value of the statistical significance became (0.051).
Hologram of Firms with Respect to the Productive Fabric of a Region: A Case of Business Transformation through Knowledge Transfer in Medellín (Colombia)
Authors: Betancur Jorge , Rodriguez Gaston , Restrepo Juan Pablo , Hernandez Juan David
Published: September 2023

The holographic principle states that the whole is contained in each of its parts. In this study, we apply the holographic concept to business studies, with a particular focus on how business transformation might have an impact on the growth of a region. Following an experimental approach, mixed methods research was used to collect descriptive data from a set of firms in Medellín (Colombia). Two measurements (MET1 and MET2) were performed as part of the management model (MM) implemented, which allowed us to quantify the variables defined in the MM. Once a transformation was evidenced, a second measurement was carried out to compare the results and identify improvements in each dimension of the intervened firms. Additionally, the findings of this research (conducted over the course of eight years) were contrasted, from a holographic perspective and per economic sector, with reports on the region’s economic growth provided by organisations such as the local chambers of commerce. Through the implementation of an MM developed by the Universidad de Envigado in a set of firms in the region, this study contributes to the literature on how the university impacts the industry through knowledge transfer.
Knowledge Management in the Context of Remote Work in the Opinions of Employees. Challenges and Opportunities
Authors: Cichobłaziński Leszek
Published: September 2023

The article presented here focuses on the determinants of knowledge management in a remote work environment. Information and knowledge management is an essential part of organizational management, which has been undergoing major changes as electronic media, mainly internet-based platforms, have been replacing traditional interpersonal contacts completely. Knowledge production, distribution and clarification are all subject to significant transformations under conditions of limited face-to-face contact. Changes in this scope imply significant problems in knowledge management, both at the level of knowledge creation and knowledge distribution as well as information perception and exchange. As an important resource for modern organizations operating in today's economy, knowledge is particularly susceptible to all kinds of distortions in its transmission, interpretation and application. Due to the above, there is need for an in-depth analysis of the issue, both at the theoretical level and, above all, at the empirical level. The main goal of this research is to show how remote work affects knowledge management in an organization. The research was conducted on a sample of 387 respondents belonging to the Z generation. A questionnaire based on the Likert scale was used for this purpose. The general conclusion that can be drawn from the research highlights the fact that, in relation to knowledge management, remote work mode works to varying degrees depending on the industry in which the organisation operates as well as its size.
Impact of Organisational Culture and Employee Commitment on Knowledge Workers in an Insurance Company
Authors: Makgalo Portia , Ledimo Ophillia
Published: September 2023

The purpose of this paper is to provide an empirical understanding on how the constructs organisational culture and employee commitment affect knowledge workers in an insurance organisation. In the knowledge based economy, organisational culture and employee commitment play a critical role in an organisation’s sustainability. There is no one size fits all when it comes to the impact of organisational culture on organisational commitment for effective retention of knowledge workers. The relationship is based on the nature or type of the business, the environment where the business operates and employees thereof. Management of knowledge workers relies on ensuring that the culture adopted by an organisation assist to improve employee commitment, thereby retain knowledge workers. An empirical study using a quantitative design was conducted in insurance company and data was collected using survey questionnaires. Non-Probability sampling was applied where a sample size of 318 was selected from a population of +/-600 employees. The SPSS 2017 (version 25) was used for descriptive and inferential data analysis. Research results indicate that organisational culture affect affective employee commitment of knowledge workers. These findings can assist management of knowledge workers to analyse and developing organisational culture that assist in improving employee commitment, thereby retain knowledge workers. The study carried out offer executive management specific guidelines in implementing initiatives for knowledge workers retention in the knowledge-based economy.
Linking adult learning to knowledge management in a multigenerational workforce
Authors: Viterouli Mary , Belias Dimitrios , Koustelios Athanasios , Tsigilis Nikolaos
Published: September 2023

The last years have born witness to immense shifts in the workplace environment; the way people work, their work expectations and work engagement have been modified by both internal and external factors. Distant or hybrid work is no longer a novelty. With increasing remote work becoming a norm, the need for knowledge management (KM) is more evident than ever before. In an era of digitalisation, information technology, social networking and artificial intelligence (AI) software, where the active workforce and knowledge capital of an organization is comprised by four different generations (Baby Boomers, Generation X, Millennials and Generation Z) the organizational memory and intellectual capacity have to be readdressed. Sustaining a long-term, competitive advantage entails, after all, knowledge management efficacy. How KM processes (knowledge creation, sharing/transfer, acquisition, storage/retrieval and application) are administered and organised is important. For the above reasons, the aim of this paper is to rejuvenate the concept of KM by integrating adult learning theories in the organizational learning culture, and addressing the four different age cohorts of employees.  Collection of information and assessment of strategies, tactics and practices is conducted via a systematic review of the literature. The main contribution of this paper involves the way in which adult learning principles can smooth transitions, enrich skills and capabilities, and encourage the development of a collaborative multigenerational knowledge pool that can facilitate overall management. Furthermore, practical and theoretical implications are discussed, limitations are communicated, and opportunities are located that can further enhance knowledge management in the future.
Engagement of Actors in Expert Communities
Authors: Tikanmäki Ilkka , Ruoslahti Harri
Published: September 2023

Recent scientific approaches and practical work-life developments aim to increase actor engagement to form expert communities. Solving common issues motivates stakeholders to collaborate and build trust to enable the co-creation of knowledge. This research is based on reading materials to understand how the engagement of actors in expert communities becomes viewed. The purpose of research-based development is to include actors in co-creation contexts. Gap analysis can be used to aid the planning of training implementation.  Development processes are continuous and cyclical in nature. An open mind for change and a desire to learn are key to building competence. A plan for implementing development measures can help select learning methods that promote knowledge sharing and searching for new information. Measuring and evaluating learning can provide valuable feedback, which is needed to identify critical competencies and competence risks, and to promote the creation of a culture of learning.
Knowledge Management in the Implementation of the Company's Business Strategy
Authors: Stepien Marcin
Published: September 2023

The aim of the study is to learn and evaluate the impact of knowledge dynamics processes on the effectiveness of the implementation of the company's business strategy project. The implementation of the changes is the result of external circumstances related to the implementation of the company's tax policy. Elements of the tax policy implemented by the enterprise are a source of both threats and opportunities, and the volatility of the tax environment in which the enterprise operates is undoubtedly a challenge for enterprises. Observation and identification of these changes is a premise and tool for effective knowledge exchange, enabling the neutralization of threats and the use of emerging opportunities, especially in the implementation of changes. In the light of the considerations presented in the study, it can be indicated that knowledge management processes allow for the observation and description of changes in the environment, indicating the justification of emerging threats and opportunities in the company's environment and the reaction of the company, in particular in terms of the implementation of the company's tax policy, which fills the gap noted research. The implication of the conducted research is that there is a significant impact of external conditions, shaped, among others, by the company's tax environment, on the implemented project of the implemented business strategy, which can be effectively used in the company management process by increasing the effectiveness of knowledge management in the company. This means that the effectiveness of knowledge management can have a positive impact on the implementation of the company's business strategy. The research methods used to achieve the assumed goal are literature studies, descriptive analysis and survey research. Empirical research was based on 250 entities implementing tax policy in terms of corporate strategy. The research was carried out in 2021. The discussed problem is important and topical due to the possibility of achieving an increase in knowledge in the company and increasing the effectiveness of project implementation in the perspective of changes in the external environment.
A bibliometric analysis deconstructing research on how cognitive technologies affects man-machine collaboration.
Authors: Breunig Karl Joachim , Strand Tina Alexandra Ngo Schwabe
Published: September 2023

This paper addresses knowledge work challenges relating to emerging cognitive technologies. The field of research addressing artificial intelligence (AI), and related topics, is rapidly increasing. However, despite this emerging interest, the currently body of published research remains complex and unstructured. In particular, it remains to be understood how these technologies is implemented and cause changes in man-machine collaboration. To inform this issue, we conducted a bibliometric analysis of extant literature on AI and man-machine collaboration to take stock of extant published research in order to provide a foundation upon which both future theory and practice can be built. We based our analysis of an exhaustive structured literature search of published academic research in Web of Science (WoS) until 2020. Using the keywords digi* AND transform* OR artificial intelligence, 8 728 articles were identified. The bibliometric analysis enabled us first to identify 202 relevant articles published within the fields of business and management, and subsequently to further narrowing our scope to 25 core contributions using bibliometric coupling. A content analysis of these 25 articles revealed that whereas there is a lot of attention to the technological complexities related to the emerging cognitive technologies, there is to date limited empirical descriptions of the consequences for individuals, organizations or value creation of adopting these technologies. Our study identifies four important dimensions of man-machine collaboration; Knowledge worker, Organization, Market, and Society. Moreover, our findings reveal extant research is inconclusive with respect to the forces affecting these dimensions as different authors record both proactive forces and constraining forces associated with each of the four dimensions. Our contribution, as well as, the identification of a core canon of relevant research articles provides a foundation upon which future research and practice can be built by identifying core dimension and the forces acting upon them.
Beyond Knowledge Transfer: Why Building Information Modeling Requires More Than Just Knowledge for Success
Authors: Schwandt Torsten , Voigt Stefan , Samtleben Stefanie
Published: September 2023

The German design industry is poised to take the next step in its development when it introduced building information modeling (BIM). The German Bundestag is requiring that public construction projects be completed with BIM. Over forty training providers offer a variety of BIM training courses, yet implementation is slowing. Small and medium-sized businesses (SMBs) are facing the challenge of implementing BIM. This study explores how SMBs’ digital skills can be improved to implement BIM effectively. To this end, interviews with experts from nine companies were conducted and evaluated using the grounded theory. The interviewees express the view that investments in employee training can help build skills. All the same, SMBs only commit to BIM and training in response to growing demand. The interviews reveal that SMBs’ low level of knowledge is attributable to their lack of practical experience with BIM. SMBs without any prospect of a pilot BIM project do not invest in training. A major finding is that SMBs do not consider BIM training expedient – even when it is free - because they do not anticipate any demand for BIM services in the short or medium term. Public clients must consequently develop BIM expertise. The study shows how knowledge and change management research can be drawn on to establish widespread acceptance of BIM.
Training Initiatives in a Cooperative Network: A Polish Case Study
Authors: Erickson Scott , Szafrański Maciej
Published: September 2023

Paper applies an in-depth example to knowledge-development decisions made at the top levels of firms and their consistency with specific training initiatives arranged with third party educational providers. The unique access provided by the network in Poland at the core of this study yields insights at both levels, an opportunity not often available to academic researchers.  Case study is employed.  The cooperative training network includes multiple firms (five included here), thirty-eight vocational schools, and a technical university overseeing the program. Data collection including preparatory communication, periodic surveys, and additional in-depth interviews with companies as well as data provided by participating schools though only the quantitative survey results are included in this paper.  Both firms and schools, as a proxy for participants, are pleased with training initiatives. Moreover, specific results on training initiatives varying by degree of company control and location (in-house, on-campus) provide insights on how firms can gain more control over the nature of the training (firm-specific knowledge) while still maintaining participant interest (often based on obtaining more industry-specific or occupational knowledge).  The research is a case study and so not statistically extendable. The case study also takes place in Poland and describes a unique cooperative network including for-profit firms, vocational secondary schools, and a university. Results should be interpreted with some care, but at the same time provide unique depth and insight.  Results provide useful guidance for firms participating in training partnerships as well as for schools joining in such partnerships. Specific feedback on the perception and acceptance of specific initiatives (e.g. internships) has been obtained.  Brings together several streams of literature often not discussed in one place. Uses this perspective to analyze a unique cooperative network and provide unique depth to the discussion.
The Workplace Podcast: Expanding Intraorganizational Knowledge Capacity
Authors: Morris Edwin K. , Morris Emily , Herd Andrew , Jamison John
Published: September 2023

The capturing and the sharing of people’s experiences, reflections, and learning can create value within any firm where knowledge is a regarded as a primary asset. Intraorganizational benefits of conversations captured via podcast-style recording and sharing have the potential to be a major facet of the modern art of knowledge management. Knowledge capture and sharing between members of an organization therefore may be able to create new capabilities for engagement that lead to useful knowledge resources. This paper will explore whether a designed conversation captured and shared through the podcast format and distribution method is more than just storytelling or experience sharing. It will then go on to assert that a designed method of creating this contextual knowledge artifact that is aligned to the organizational values and direction can contribute to an ingrained knowledge sharing disposition (i.e., a fundamental cultural shift). This designed conversation approach proves a dependable and scalable method to the elucidation of know how. Consider this structure being a tin-opener. It is a tool designed to open and get inside to the “canned” tacit knowledge. The resulting conversation could be knowledge of high value to the firm that is released from the minds of personnel. This paper will conclude by proposing a structure for a conversational podcast-like artifact designed to develop intraorganizational knowledge leading to organizational value.
Meaning of the Power Users in the Wikipedia Working Environment
Authors: Skolik Sebastian
Published: September 2023

One of the most popular sites to observe collaborative content creation on the Internet is Wikipedia. A significant part of the publication devoted to this encyclopaedia focuses on special forms of collaboration, such as WikiProjects, which allow to effective work sharing. The aim of the paper was to identify power users working in public spaces of Wikipedia, especially in WikiProjects, and to determine their importance for this form of cooperation in knowledge sharing. The research question was: what is the meaning of the Power Users in Wikipedia? The methods used in the paper were content analysis of activity logs of Wikipedians and participatory observation. The author presents the results of his own research on the total number of WikiProject users in the two language versions of Wikipedia: Polish and Korean. The research presented the existence of power users in the Polish and Korean versions. There was a moderately strong relationship between the length of time one remained active on Wikipedia and the time of joining as a Wikipedian, and a weak relationship between seniority and the number of WikiProjects in which the user was active. In turn, participatory observation identified the roles of power users, mainly as initiators of action in Wikipedia. The presented research results could be used mostly for coordinators of online communities, but also for the initiators of the new undertakings in cyberspace.
Building knowledge absorptive capacity in South African public companies through recruitment practices
Authors: Phaladi Malefetjane
Published: September 2023

Most state-owned companies (SOCs) in South Africa are in a perpetual struggle to recruit human resources and replenish their intangible knowledge asset losses that are largely due to high employee turnover. The study is interdisciplinary in nature, presenting a strong link between recruitment practice, employee turnover, knowledge loss and knowledge absorptive capacity. The research project used a mixed methods exploratory sequential design by gathering in-depth qualitative data through interviews with 20 human resource managers in 9 SOCs. Survey data was collected from a 25% response rate to the 585 distributed questionnaires. The survey instrument was tested for reliability with a Cronbach’s alpha at 0.94. The qualitative data extracted through the interviews were analyzed thematically using Atlas.ti software, whilst the quantitative data were analysed using Statistical Analysis Software (SAS). The findings revealed that due to increased human resources mobility, human resource management (HRM) establishments in many SOCs were in a perpetual struggle to fill vacancies in mission-critical areas. Knowledge-loss induced by human resource attrition was a serious challenge in most SOCs. On a positive note, the study revealed that recruitment practices were knowledge-driven, largely because they supported SOCs in the sourcing of the required company-specific human and knowledge resources, albeit some extant challenges. The study concluded that HRM recruitment practices build knowledge absorptive capacity in South African SOCs.
IC Theory and Public Healthcare
Authors: Pusenius Paula , Laihonen Harri , Lammintakanen Johanna
Published: September 2023

The healthcare sector is in crisis worldwide and under pressure from various trends such as digitalization, economic recession, population ageing, and workforce shortfall. This challenges in particular public sector healthcare management’s ability to provide services and meet communities’ growing expectations. Although the value of healthcare organizations is largely based on intellectual capital (IC), such as the experience and skills of professionals, knowledge available through relationships, codified knowledge, and organizational culture, knowledge-related literature in healthcare management has previously focused more on knowledge management activities than on intangibles and their management. Moreover, the public sector is the least examined area in the lC literature. The literature on this specific aspect – IC in public healthcare – has so far focused largely on identifying different aspects of IC rather than recognizing its value in action.  To contribute to this knowledge gap, this article studies the role of intellectual capital in public sector healthcare management to elaborate on this critical component of organizational survival, renewal, and performance. This study aims to elucidate what this topical context requires of the application of IC theory and how it can advance the theoretical approach. Based on a literature review and preliminary empirical data gathered through thematic interviews with knowledge management professionals in a public healthcare organization in the throes of major healthcare reform, this article draws on the importance of intellectual capital in the public healthcare sector.
Next Generation Knowledge Management for Europe based Life Insurer: An end-to-end solution to assist Insurance Platform modernization and ongoing efficiency improvement
Authors: Puvvada Mahesh Chandra , Gandhirajan Periyaswamy , Venkataramani Sathiskumar
Published: September 2023

Purpose of this paper is to showcase the advantages and benefits of positioning a Tool driven approach to create and manage knowledge in an enterprise. As Organizations traverse thru multiple platform and technology changes to drive transformation, the processes & the documents associated to these solutions also need to change and the employees who operate on the processes on day-to-day basis need to be trained/re-trained accordingly. Ability of an organization to manage the process documents in an effective way and drive large scale changes in a systematic manner acts as a key factor in how successful these platform/technology changes are. A technology solution/tool driven approach to manage the process documents, enabling mass changes to the existing knowledge and creating new knowledge at a rapid pace can be the answer for the challenges organizations are facing with respect to Process documents/knowledge articles. The implementation and usage of the solution is aligned to the Knowledge Centred Service (KCS) methodology
The effects of Demand-side policy on firm innovation: The Mediating role of R&D activities
Authors: Sein Yeeyee , Prokop Viktor
Published: September 2023

Today, innovation is seen as the engine of economic growth. As a result, governments foster innovation activities in both the public and private sectors by using policy tools such as measures, regulations, and incentives. There are two main approaches in government innovation policy: supply-side policy and demand-side policy. Supply-side policy instruments primarily stimulate technological development and diffuse innovation capabilities. On the other hand, demand-side policy supports specific demand and minimizes technological and trade uncertainty at all stages of production. Moreover, a demand-driven procurement policy is one of the main drivers of high-tech industries. At the same time, in line with the growing importance of the knowledge economy and societal concepts, knowledge or technology has become the major determinant of innovation. In this way, companies are encouraged to undertake research and development activities in order to create innovation and advance their technologies. Moreover, the government’s support for investing in research and development (R&D) activities has become an effective solution for the firm’s innovation outputs. These R&D activities are of particular importance in transition and catch-up economies such as the Czech Republic. Therefore, this article aims to analyze the impact of demand-driven policy on business innovation through R&D activities in the Czech Republic. Data from the Community Innovation Survey and partial least squares structural equation modelling are used to achieve the purpose of this article. Our findings show that demand-driven policy (procurement for innovation) significantly and positively affects firm product and process innovation through R&D activities. The findings of our research also have practical implications for firms and policymakers in the Czech Republic. These results could also apply to Central and Eastern Europe, where we can observe similar characteristics of firms, for instance, because of their innovation performance.
Scientific Ethos and Knowledge Management
Authors: Stoenescu Constantin
Published: September 2023

The development of knowledge creation theory (Nonaka and Takeuchi, 1995) took into account the values shared by the members of an organization, later generating an extended concept of "Ba" (Nonaka and Toyama, 2005), understood as shared context. Matsuadira (2010) defined the complex of organisational values (the ethos) as knowledge (intangible) assets for knowledge creating companies. I suggest that this leads us back to R.K. Merton’s theory of the normative structure of science and the ethos of science. The challenge is to ask whether we can we talk about the applicability of the norms proposed by Merton to the case of knowledge management in knowledge creating companies, or rather there will be some evident deviations and counter-norms. It is well known that the value of universalism is contested by particularism or that of “communism” by the secrecy of research. My hypothesis is that at methodological level the technical norms of knowledge testing and evaluation are universal and globalizable, but in the practical context of the action the guiding values and the mores of knowledge production are local and particular, i.e. depending on various social and cultural factors. The principle of glocalization (“think globally and act locally”) should, therefore, be applied.
Knowledge management based on the dynamism of the character of students, who are members of teams implementing social projects
Authors: Ziebacz Izabela
Published: September 2023

Education for social work requires students to perform many tasks, ensuring interdisciplinary preparation for this profession. The usefulness of social design and its didactic value should be seen in this context. Didactic projects, thanks to multi-tasking, stimulate students' activity, teach responsibility, moreover, they enable combining knowledge with action, and develop reflectiveness. The implementation of social projects requires cooperation of students in project teams. However, the efficiency of team cooperation is determined by the proper configuration of the individual characteristics of team members, in accordance with the assumptions of M. Mazur's (1999) psychocybernetic theory of character. In terms of this theory, a man with a specific dynamism of character has a better chance of effective cooperation when he cooperates with people of the same dynamism. These chances are greater because allied people have a greater sum of their powers (synergy effect), it is easier for them to take challenges together. The aim of that paper is to present the results of the conducted diagnostic research - questionnaire research, in the field of the character of students in psychocybernetic terms. In total, 19 students, who were registered for the implementation of didactic social projects, took part in the study. Based on the estimations of character parameters, the most favorable configuration of members of 3-person project teams was indicated. This procedure is part of the knowledge management process - as improving the education process in the field of dynamic, time-limited, temporary and team-implemented didactic projects, where the problem is sharing knowledge in order to achieve team effects (through a group), resulting in low effectiveness undertaken projects, low quality of results, etc. Research objective: researching the usefulness of knowledge in the field of individual, autonomous character traits of students for designing effective teams implementing didactic social projects.
Inter-hospital knowledge sharing: Insights from case studies on infrastructure issues during COVID-19
Authors: Von Behr Carl-Magnus , Minshall Tim , Clarkson John
Published: September 2023

This paper presents findings on knowledge sharing (KS) behaviours among Estates and Facilities Management (EFM) staff in the English National Health Service (NHS). EFM departments play a crucial role in ensuring the safe delivery of healthcare services while facing the impacts of disasters, climate change hazards, and continuous organisational change. Effective KS among hospitals is required to efficiently manage these constantly changing conditions and emerging challenges. While previous research has largely focused on evidence-based clinical knowledge dissemination among clinical professionals, scant research has been conducted to investigate KS processes among EFM departments. The research draws on primary case study data from semi-structured interviews with 34 EFM professionals conducted in seven NHS hospitals across England. Using qualitative analysis and the persona technique, we identify variations in KS behaviour among managerial levels and explore the associated barriers to KS. The findings reveal that KS is more prevalent among strategic-level managers, who engage in regular peer discussions and focus on the sharing of knowledge and best practices. In contrast, operational-level managers face barriers to KS due to a lack of personal networks and time constraints. The study also highlights the effects of frequent organisational changes in the NHS, which has resulted in a lack of technical in-house expertise and slow central coordination. The study concludes that a centralised coordination is necessary to facilitate effective KS, with a focus on the organisation of peer collaboration, enhancing the centralised online repository for best practice and academic research, and the use of a national skills register. The study extends the current literature by identifying variations in KS behaviour among managerial levels and providing insights into the barriers to KS in the NHS EFM workforce. The findings have implications for NHS managers and policymakers seeking to improve KS in the EFM workforce, particularly in addressing the barriers faced by operational-level managers and the need for a centralised coordination to facilitate effective KS.
How Knowledge-intensive Organizations Thrive Under Dynamic Conditions: An Organizational Capability Perspective
Authors: Stei Gerald , Rossmann Alexander , Szász Levente
Published: September 2023

Knowledge-intensive organizations primarily rely on knowledge and expertise as key strategic resources. In light of economic, social, and health-related crises in recent years, such organizations increasingly need to operate in dynamic environments. However, examinations on dynamic capabilities specifically in knowledge-intensive organizations remain scarce. This is remarkable given the role that knowledge holds as an economic resource in developed countries. To provide an explanation of how knowledge-intensive organizations can prevail among competitors under dynamic conditions, the authors integrate two literature streams in a knowledge-intensive context: the knowledge-based view and the dynamic capabilities approach. The knowledge-based view focuses on the nature of organizational knowledge as a critical resource and illustrates specific properties of knowledge in contrast to traditional means of labor such as capital. The dynamic capabilities approach on the other hand is about a firm's ability to integrate, build, and reconfigure internal and external resources and can be drawn on to explain organizational success through adaptation to dynamic contexts. In this conceptual study, the authors propose a research model linking knowledge processes to organizational performance through two different paths: (1) Operational capabilities permit organizations to make their living in the present and refer to efficiency. (2) Dynamic capabilities allow organizations to change their resource base and, therefore, enable their long-term survival in dynamic environments by focusing on effectiveness. Additionally, the authors hypothesize a moderating effect of environmental dynamics on the relationship between dynamic capabilities and performance. The study offers a comprehensive overview on the interplay between dynamic capabilities and the knowledge-based view, offering valuable insights for both researchers and practitioners in the field.
Knowledge Dissemination of Sustainable Product Development
Authors: Relich Marcin
Published: September 2023

Current environmental regulations and customer expectations force manufacturing companies to develop new products considering ecological, social, and economic issues. At present, product sustainability, time-to-market, and profit are equally important factors in the new product development process. Consequently, product design should embrace issues related to sustainability in the entire product life cycle. These issues refer to manufacturing processes, product use, and the post-use phase, including product reuse, remanufacturing, recycling or disposal. Product design considering these issues is called sustainable design or eco-design. The product development process aims to create a new product that can be a modification of existing products or be completely new for a company and market. Innovations are widely used as a key component for addressing sustainable development concerns. The role of product design and innovation in the quest for sustainability has received considerable attention among researchers and businesses in recent years. This research is a novel bibliometric analysis of sustainable product development, product design, and product innovation in the last 30 years, from 1993 to 2022. The results of data analysis embrace trends regarding the yearly number of publications devoted to sustainable product development, sustainable product design, and sustainable product innovation. Moreover, the collected publications were classified into subject areas, source titles, and source type. The bibliometric analysis reveals the most popular journals to knowledge dissemination of sustainable product development, sustainable design, and sustainable innovation. The results show that the increase of publications devoted to sustainable product design and sustainable product innovation is particularly strong in the last 5 years. Moreover, the number of publications related to sustainable product design is over ten times larger than related to sustainable product innovation.
Knowledge management in HRM: so that the content of job offers could attract more candidates
Authors: Szafrański Maciej , Dorota Woźna  , Magdalena Graczyk-Kucharska
Published: September 2023

The fundamental aim of the research was to deepen knowledge of the influence of developing the wording of job offers on the number of candidates responding to them. It stems from the overarching aim consisting in improving human resource management (HRM) by knowledge management (KM) related to the job market and job seekers' reactions to information concerning competence requirements published in job offers. The specific objective was to answer two questions: are there words in job offers that increase the number of job seekers, and whether this number is dependent on the length of the wording of the selected module of an offer. Particular attention was paid to positive words. It was checked whether their number in relation to the number of all words in an offer matters. In order to answer the research questions, text processing methods such as tokenization and lemmatization were first used, followed by the analysis by means of such statistical methods as the chi-square test (χ^2) and the Mann-Whitney U test. The obtained research results allowed to illustrate job seekers’ preferences. It was noted that the length of an offer is also important. However, it was not possible to confirm the assumption that positive words increase the attractiveness of an offer. Despite the limitations of a little diversified database (candidates were dominated by young people with little work experience), the research brought new value to competence and human resource management. The research resulted in extending the scope of knowledge on the use of the analysis of job offers in the area of effective communication with candidates for work in organizations.