Szabványos irányítási rendszerek szerepének változása
Authors: Ködmönné Pethő Henrietta 
Published: August 2024

Összefoglalás.

A KDP keretében folytatott kutatómunkám a szabványos irányítási rendszerek
szerepének változása válsághelyzetben a vállalati működésben. A válság
valamennyi hosszú távú hatása még nem ismert, de az nagy valószínűséggel
kijelenthető, hogy ilyen és ehhez hasonló válságokra a jövőben a vállalatoknak
fel kell készülniük, gyors reagálással, ellenálló képességgel,
kockázatkezeléssel, illetve ahol szükséges, a folyamataik át- és
újragondolásával. A válsághelyzetre való alkalmazkodáshoz, a folyamatok
újragondolásához járulnak hozzá szervezeti szinten a szabványos irányítási
rendszerek. Jelen írásom azt mutatja be, a kutatásom során mi volt a kutatási
témám relevanciája, milyen kutatási célt tűztem ki, milyen módszertanokat
használtam és milyen várható eredményeket tudhat magáénak a kutatás.

Summary.

My research work within the framework of the KDP is the change in the role of
standard management systems in a crisis situation in company operations. Just
like society as a whole, the daily life of companies was also significantly
affected by the COVID-19 pandemic that began in March 2020. This crisis
situation presented organizations with unprecedented challenges. It had a
powerful impact on the world economy, the national economy, large corporations,
small and medium-sized enterprises, and especially entrepreneurs, which had
significant consequences. In my KDP research, I focus on the effects of the
crisis situation appearing at the company level. All the long-term effects of
the crisis are not yet known, but it can be said with high probability that
companies must prepare for such and similar crises in the future, with quick
response, resilience, risk management and, where necessary, rethinking and
rethinking their processes. At the organizational level, standard management
systems contribute to adapting to these crisis situations and rethinking
processes. The framework provided by the requirements of the ISO standard
provides assistance in managing these challenges, management and strategic
planning, and in ensuring organizational sustainability and continuous
development. In the current circumstances, it is advisable for organizations to
adopt and operate an integrated framework, taking into account the various
requirements of ISO standards. These standards require, among other things,
monitoring, measurement, analysis and performance evaluation, development and
effectiveness of implementation for the organization’s management systems. The
ISO 9000 standard defines the term management system as follows. Management
system A set of interrelated or interacting elements of an organization to
establish policies and objectives and processes to achieve those objectives. The
concept of crisis is mainly related to an extreme, unexpected and unforeseeable
event to which organizations must respond. So the crisis, for which companies
must prepare, requires the use of a system of tools with which they can react
quickly and efficiently to unexpected situations in the future. It can therefore
be said that standard management systems, and beyond this, integrated management
systems, have a right to exist in crisis management. My research objective is
therefore the examination of integrated management systems, in relation to which
standard requirements have strengthened and which have decreased in a crisis
situation in the organizations operating integrated management systems. My
present paper shows the relevance of my research topic during my research, what
research goal I set, what methodologies I used and what expected results the
research can have.