bluuebunny/crossref_metadata_2025 huggingface dataset:
Challenges of sanctions lists screening and the impact of sanctions triggered by conflict zones
Authors: Andriasik Szilvia
Published: July 2024

This paper emphasises the importance of sanctions policy and the role of different sanctions regimes triggered by various conflict zones today and in past decades. Based on examples of sanctions against Iraq, the Russian Federation and Venezuela, it highlights the difference between traditional embargo-style sanctions and recently introduced sectoral sanctions specifically targeting specific economic sectors. The paper also discusses coordination efforts between different sanctions regimes towards a global sanctions policy through the experience of the sanctions against the Russian Federation, as well as a new human rights sanctions regime. On the other hand, different political considerations can also lead to a clash of sanctions regimes. The paper discusses the impact of divergent international relations with Iran on sanctions when the United States withdrew from the Iran nuclear deal in 2018, reinstating secondary sanctions against Iran and causing legal and economic challenges for companies within the European Union (EU). Based on the recent preliminary ruling of the Court of Justice of the EU in the Bank Melli v Telekom Deutschland GmbH case, the paper points out the main considerations regarding the blocking statute activated by the EU in order to protect enterprises within the EU from the extraterritorial effect of foreign sanctions laws. In addition, the paper features the possible criminal as well as civil law liability for sanctions violations in different jurisdictions, highlighting some examples such as sanctions law offences by BNP Paribas. In the light of the possible penalties and financial losses caused for companies, the paper sets out a comprehensive decision matrix for experts and decision makers who want to evaluate whether another entity is sanctioned or has sanctioned ownership in a certain jurisdiction. Finally, it elaborates which technical add-on features a sanctions list screening software should possess in order to detect and manage sanctioned entities.
Strategies for managing workforce generations that work
Authors: Bahnemann Steven , Bryant-Mandler Joan , Knutson Aric , Yost Julie
Published: July 2024

This paper analyses and summarises numerous publications about managing professional employees from different generations. Much has been written about the difficulties of having members of three distinct generational cohorts, namely the Baby Boomers, the Generation Xers and the Millennials working together. How do organisations manage these groups? Do they deploy different Human Resource management strategies for different cohorts? Are the workplace needs of each generation significantly different enough that new policies or procedures should be adopted by employers? Or, on the other hand, have these differences between generational cohorts been exaggerated by the media and popular culture? Are generational stereotypes unfairly segmenting individuals into groups based solely on one specific characteristic, namely the year in which they were born? This paper evaluates numerous publications to determine whether generational differences are fact or fiction. On the basis of a review of the literature, the authors make a recommendation on whether to leverage the generational differences and manage groups by the attributes associated with their cohort or utilise an approach that focuses on individual employees. Readers are likely to take away a philosophy for leading and managing professional staff regardless of their generation.
Fund administration in the alternative investment industry: Administrator selection and best practices
Authors: Gambhir Udit
Published: July 2024

Globalisation and reducing investment restrictions have encouraged capital flows across the world. Product development in financial markets has hastened the channelling of this capital into 'bets' that hedge against the negative impact of exposure, or simply for speculation. Enter the world of alternative investments — of which hedge funds form a primary part, in addition to private equity, fund of funds and other non-traditional asset classes. As of 2007, the global hedge fund industry had assets of about US$2.48tn. Alternative investment managers are distinguished by an objective to deliver absolute returns. These funds accept investments from high-net-worth individuals (HNWIs) and/or accredited investors and institutions.With increased assets under management, managers are outsourcing key components of their day-to-day activity. Today, accountants, administrators, attorneys, bankers, brokers, custodians, consultants and marketers are a few key service providers to this industry. This paper will try to provide an overview of one of the key service providers: administrators. It will provide a general overview of the key service providers and delve deeper into administration, and aims to provide the reader with an understanding of the administration process, as well as certain key things that must form part of a checklist when selecting an administrator. It will also list some best practices in administration that could help administrators to improve their processes and streamline operations.
The evolving role of compliance: How companies need to enforce their three lines of defence to protect the business
Authors: Hoes Renata , Gehlert Karin
Published: July 2024

Despite the increasing legal and regulatory requirements for financial institutions within the European Union, scandals surrounding compliance and corporate governance failures are continuously being revealed. Apart from significant fines and monetary losses as well as reputational damage for the concerned organisations, such scandals lead to pressure on legislators and international (supervisory) bodies to again further increase regulatory requirements. This paper describes the Three Lines of Defence Model within organisations in connection with the Danske Bank scandal and outlines key principles that can serve as the basis to strengthen the compliance environment and culture within organisations to prevent major scandals.
The calculation of portfolio unexpected loss in credit and operational risk
Authors: Samuels Michael
Published: July 2024

In effective risk management, it is of importance to take account of risk aspects from both a credit and operational risk viewpoint. This paper attempts to address both of these areas. The essential tool is the calculation of joint default probabilities starting with an asset correlation and a bivariate normal joint distribution assumption, for log returns of asset values in the case of credit risk, and, an event correlation and a bivariate normal joint distribution assumption for performance scores in the case of operational risk. From this it is shown how to calculate default correlations between counterparties or operational risks and hence a method for assessing unexpected loss for portfolios. The method of moments may then be used to construct a portfolio loss distribution and an appropriate extremal loss measure such as 99.9 per cent value at risk (VaR) or tail VaR.
CBI’S support to the supply chain finance: The Italian experience
Authors: Fratini Passi Liliana
Published: July 2024

This paper presents the experience gathered by Interbank Corporate Banking (CBI) in Italy in creating financial services that allow interoperability and support supply chain finance. The paper presents the international experience in the e-invoicing market and also shows how some services support the integration of supply chain finance. Interbank corporate banking enables the activation of document exchange, invoice financial request and payment orders, supports automatic reconciliation between commercial and financial data and supports e-invoicing in the business to government area. The CBI standardisation activities could also support interoperability and the creation of international business communities.
New data sources in the age of hybrid work
Authors: Marsh Melissa
Published: July 2024

In a previous issue of Corporate Real Estate Journal, the author wrote about “examining trends in the use of workplace data”. Shortly thereafter, the COVID-19 pandemic disrupted workplaces everywhere. The author’s recent experience with clients and conversations with fellow workplace experts suggest that data trends are now moving toward more granularity and customisation, aligned with the increasing ability of the individual to design their own workplace experience. This paper discusses the profound implications for the kinds of data available to tenants and owners, as well as for the strategies that will be most supportive of employee success and well-being.
Integrating social media advertising into Giving Day fundraising
Authors: Briner Sean , Reed Noelle
Published: July 2024

This paper explores the implementation and outcomes of a Giving Day paid social media advertising campaign conducted by California State University San Marcos (CSUSM). The objective of the campaign was to increase website traffic, donors and dollars raised. The paper highlights the importance of buy-in from leadership and the involvement of a dedicated team working within a set budget. The team utilised social media platforms, including Meta (Facebook and Instagram) and LinkedIn, for targeted advertising. A three-phase approach was adopted, focusing on raising awareness, driving traffic and converting audiences into donors. The team employed tracking methods such as Urchin Traffic Modules (UTMs) and custom links to measure the impact of the campaign. The results showed significant increases in website traffic, donors, first-time donors and dollars raised. Despite challenges related to tracking limitations and the need for extended ad duration, the team devised solutions, including implementing alternative tracking methods and extending the campaign duration. The paper also offers practical takeaways for creating paid social media advertising campaigns, emphasising the importance of research, planning, content creation, goal setting, target audience determination, tracking setup, campaign launch, monitoring and result analysis. Overall, the paper provides insights into the effectiveness of paid social media advertising in the context of a Giving Day campaign and offers strategies for optimising future campaigns.
The value of perioperative surgical home: How scaling a PSH improved surgeon engagement and saved one US hospital up to US$12m in just one year
Authors: Shakar Rob M. , Rush Grant
Published: July 2024

Perioperative value is the foundation of value-based care delivery. The era of bundled payment models demands standardisation and reliability in perioperative services — which account for 45–60 per cent of a hospital’s expenses — yet many hospitals struggle with high variability in surgical processes, outcomes and costs. Perioperative Surgical Home (PSH) offers an evidence-based strategy to reduce variability and optimise cost-effective patient experiences by aligning multiple specialties in a patient-centred episode of care. Anaesthesiologists, who interface with patients, surgeons, medical staff and hospital administrators, are well positioned to develop and implement a PSH programme in both inpatient and outpatient settings. This paper describes how Novant Health New Hanover Regional Medical Center (NHRMC) developed a pilot PSH programme in orthopaedics that produced outstanding clinical and financial outcomes, inspiring the hospital to expand PSH to 17 service lines. From inception, a co-management agreement structured on an independent valuation motivated and rewarded stakeholders, including physician anaesthesiologists, surgeons and administrators, to build the PSH and participate in standardising protocols. PSH has since produced millions of dollars in annual cost savings and better clinical outcomes, as well as increased surgeon and patient satisfaction.
Understanding underwriting: A look inside commercial real estate insurance — breaking down the driving differentiators behind property insurance pricing
Authors: Nikodem Erik
Published: July 2024

For real estate owners and operators, the cost of commercial property insurance is a key economic driver, but each individual asset has its own set of risks and, as a result, pricing. What are the differentiators used by underwriters to price out a premium? What should owners/operators be looking for when purchasing a new property or building a business continuity plan (BCP)? This paper navigates the complicated world of commercial real estate risk.
Developing a central, user-tested content hub at Cancer Research UK
Authors: Alexander Thomas
Published: July 2024

This paper describes the work that Cancer Research UK (CRUK) has done within its digital asset management (DAM) system, with respect to taxonomy, findability and the classification of assets. CRUK uses taxonomy to classify web and enterprise content, some of which it shares in its DAM system. As part of the organisation’s shift towards a more user-centred approach, CRUK investigated whether words used elsewhere in the organisation could be reused in the DAM system. Following previous success using card sorting, tree tests and guerrilla testing to refine digital products, these same methods were used to refine classification structures in the DAM system. Takeaways from this paper include understanding the importance of user research, relevant testing methods and reliance on fact rather than supposition to make decisions about classification words and structures. The paper concludes that the best way to improve user satisfaction is to start by consulting very people who use the DAM product.
How eye tracking can predict consumer behaviour preferences on mobile devices
Authors: Reyes-Menéndez Ana , Žiaran Pavel , Antolín-Prieto Rebeca , Ruiz-Lacaci Nuria
Published: July 2024

The use of mobile devices and scope of multimedia tools is growing rapidly, which evokes the need to search for new approaches in the field of human–computer–mobile interactions. The objective of this paper is to test how appropriate eye-tracking technologies are for answering mobile questionnaires in the context of human–mobile interaction and consumer behaviour management. This research studies the possibility of answering screen-based questionnaires simply by looking at the question items using a mobile device in comparison to the classical online questionnaire in which the user needs to click the answers. We compared the data from the eye-tracking (implicit questionnaire — question items are simply placed on the screen without scale) and the classical screen-based questionnaire with continuous scale (explicit questionnaire). Data were processed on a biometric software platform. This research could have a broad range of implications in the multimedia and mobile industry, with both scientific and commercial applications. This research opens new avenues for further research into every interaction between mobile users and mobile websites and apps that substitute traditional online interactions with biometrics.
Counterparty risk management at the advent of central clearing for swaps
Authors: Schiavetta John , Feygin Vlad
Published: July 2024

Mandated clearing of certain over-the-counter (OTC) derivative swaps has a goal of reducing systemic risk exposure in the financial system. As Central Counterparties (CCPs) will become counterparty to market participants in large sections of the swaps markets, counterparty risk will indeed be mitigated, but not eliminated. It is incumbent upon market participants, especially counterparty risk managers, to understand and monitor the risk structure of CCPs and how the evolving market for cleared swaps may affect CCPs. The multiple strengths that the CCP model provides, as well as the costs, are examined in this paper.
Trade finance as a financial asset: Risks and mitigants for non-bank investors
Authors: Kowit Robert M. , May William , Rengifo Erick
Published: July 2024

With a global volume estimated at US$18 trillion in 2014, trade finance plays a critical role in international finance and in the domestic finance of both advanced and emerging economies. Trade finance is a significant business line for many banks and an area of growing interest for non-bank financial players as well. As such, the need for effective and adaptive risk management — while always in existence — has grown in importance. This paper presents an overview of the trade finance market and the common instruments used to finance trade. Through a description of Federated’s Composite for its Project and Trade Finance investment strategy1, many of the risks inherent in trade finance are presented along with risk management practices that have shown some success in measuring, monitoring and mitigating them.
The compliance and ethics officer of the future: What skills are necessary?
Authors: Krenitsky John
Published: July 2024

This paper discusses the attributes of and the skills necessary to achieve an effective compliance and ethics programme. In doing so, it explores how and some of the reasons why the role of compliance has evolved over the past 20 years and how the role of a Compliance and Ethics Officer has expanded from being a knowledgeable, technical expert over legal and regulatory requirements to leading a corporate-wide programme containing several disciplines. The paper may help regulatory and supervisory agencies guide the institutions they supervise to understand the valuable role and appropriate organisational position of Compliance and Ethics Officers to encourage a full seat at the executive table. It may also help institutions of higher education develop curricula to help better prepare the Compliance and Ethics Officers of the future.
Integrating social media with mobile, online and other marketing channels
Authors: Pearson Andrew
Published: July 2024

While the traditional model of blasting messages to customers and potential customers is fading, a new model has emerged. The same customers who are tuning out the formulaic advertising messages of yesterday are now tuning in to their own personal world of social media for product and marketing advice. Being ‘social’ means being available for real-time marketing, real-time customer service and real-time user analytics. The combination of mobile and social media marketing is powerful because it represents an interactive cross-media channel that allows consumers to move instantly from ad placement to point of sale, anytime, anywhere. Together, mobile and social technology are not only transforming how people communicate with each other but also how advertisers and marketers are communicating with them. By mining conversations across multiple social channels, sentiment analysis can help create strategies and engage new customers, while also revealing important insights into a company and its products. This new reality offers a great opportunity to any company willing to step into the world of mobile and social media marketing.
Paying in 2025: Scenarios for payment systems in Germany in 2025
Authors: Cimiotti Gerd , Dahl Christina Nadine
Published: July 2024

The world of electronic payments is changing at a tremendous speed. New payment systems are being established, new actors are entering the playing field, and the expectations of customers are increasing. The change of purchasing channels and the digitalisation of business processes are having a strong impact on the requirements for payments. Competition in the payments sector is becoming fiercer, also due to the regulatory interventions that are opening the market for new players and innovative technologies. What is the upshot of this? Fundamental changes are to be expected — on the level of payment instruments, on the level of the underlying technical infrastructure, and with regard to the functioning of the entire ecosystem ‘payments’. This paper summarises the results of a study on the possible developments within the payments sector over the next decade in Germany. The study was conducted by SRC Security Research & Consulting with the support of Fraunhofer INT and Z-Punkt, The Foresight Company.
Understanding the roles and responsibilities of the US Coast Guard during a federally declared disaster
Authors: Moberley Carolyn , Thorkilson Kelly , Clark Charles , Mcclellan Aaron
Published: July 2024

The US Coast Guard fulfils significant roles and responsibilities during federally declared disasters, continuing to carry out its inherent functions within the broad, whole-of-government response. Under the National Response Framework, the Federal Emergency Management Agency coordinates federal assistance according to the Stafford Act. Through this framework, the Coast Guard receives mission assignments to serve as a primary or support agency to perform various tasks essential to recovery from disaster. This paper explains the nuances behind the Coast Guard’s roles and responsibilities during a federally declared disaster. Within a coordinated, well managed, whole-of-government response, the Coast Guard is an essential asset to the nation’s ability to respond and recover from disaster.
Outsourcing investment data management: Experiences with the tendering process
Authors: Russell Bruce
Published: July 2024

This paper explains why Custodians have demonstrated a significant interest in offering Data as a Service (DAAS) to their Clients on the basis that they should be in a prime position to provide a compelling offer. Notwithstanding this, Custodians have not yet fully delivered to their potential, and we explore why this is the case and what some of the specific barriers are. Understanding these limitations, we then present the reader with a ‘checklist’ that they can use when considering appointing Custodians for DAAS. The reader should expect to understand what current limitations exist with respect to Custodian DAAS and how they can assess these via a tendering process. Further, Custodians can consider these observations and consider what changes they may be able make as they further develop their DAAS offer to the market.
Measuring the perception of trust: Two cultural approaches
Authors: Huber Amy , Chapa Sindy
Published: July 2024

Evidence suggests that US adults are trending away from having a primary care physician. Moreover, those from minority groups are even less likely to visit a usual healthcare provider. At the same time, Hispanics are more likely to have illnesses that can be prevented or mitigated with regular screenings, while maternal mortality rates among US Hispanics are rising. Consequently, enhancing perceptions about preventative care among underserved female populations is imperative in assuaging health disparities. Research suggests minority communities are often socialised with collectivist values, while medical marketing messages are often tailored to individualistic priorities. Consequently, preventative healthcare marketing messages may fail to capitalise on important cultural cues that can engender medical trust. This 2-by-2 experimental study compares the effects of culture-sensitive and culture-centred design approaches in preventative healthcare medical marketing messages on attitudes and medical trust levels among young adult Hispanic and non-Hispanic white women. Findings from 124 survey respondents revealed that in the area of fairness, the culture-centred message designed by in-group members elicited greater levels of trust among ethnically similar participants. However, the message created by the white out-group designer using the culture-sensitive approach elicited greater levels of global trust among non-Hispanic whites. These findings underscore the value of direct ingroup experience in designing preventative healthcare marketing messages.
Transforming through digital asset management: The University of Southern California implementation
Authors: Damavandi Nina
Published: July 2024

Digital asset management (DAM) can be a game changer for an organisation.
Over time, it progressively expedites and simplifies work processes, justifying the time
and effort of getting it correct the first time. At a large organisation with tens of thousands
of employees and multiple lines of business, it is even more critical to give thoughtful
consideration to each component of a DAM programme and design for maximum value to
ensure the programme remains viable and integral to the organisation over the long term.
This case study shows how implementing DAM for the University of Southern California
was an ambitious undertaking given the size of the organisation and complex set of
challenges that required considered creative solutions. Overcoming these challenges
through a comprehensive understanding of users and the overall needs the DAM serves
has resulted in a DAM system that adds value. The project also brought about important
learnings relevant to future projects and revealed vulnerabilities that could further improve
the programme once addressed. As integral as DAM is, it is typically one initiative among
many and must maximise resources to integrate with other projects that improve work only
when understood as an integrated whole.
Thesis and antithesis — Innovation and predictive analytics: Σ (Past + Present) Data ≠ Future Success
Authors: Gross Ted William
Published: July 2024

Predictive analytics (PA) is a tool routinely used by companies to help chart a future product path. It makes extensive use of algorithms and data mining to sort out market desires and trends. It also combines a robust host of artificial intelligence tools, including machine learning, pattern recognition, natural language processing, sentiment analysis and emotion recognition, among others, to achieve more precise results. PA, though, is imperfect, as it is often subject to the whims of the marketplace. Analysing past and present data does not, in any manner, guarantee positive results. Indeed, when it comes to innovation, particularly ‘disruptive innovation’, relying on PA can lead a company down a disastrous path. Data analytics requires a method that validates innovation and uses PA as something other than an infallible crystal ball. But does the possibility of innovation automatically disavow any insights into future market trends that PA may supply? This paper attempts to place both innovation and PA into proper perspective. It considers when, where, how and why PA and innovation are paramount, but reiterates the importance of instinct, originality and creativity. To illustrate its argument, the paper draws on the history of the Sony Walkman and Apple iPod.
The French approach to contaminated land management: Legal framework and reclamation of former industrial sites in urban areas
Authors: Darmendrail Dominique
Published: July 2024

Despite two centuries of industrial activities, contaminated land issues have raised concern over the last 20–25 years only. A dedicated contaminated land policy related to Integration Prevention and Pollution Control industries has been developed in France over the last 15 years. It is based on two main concepts: a risk management driven approach, which goes beyond the assessment of the intrinsic level of pollution, and land-use (of the site and its surrounding) risk based management. Feedback studies on the management of many French and foreign polluted sites showed that risks from contaminated sites were not necessarily associated with the presence of pollutants in the soil, but were mostly caused by the hazardous character of contaminants (intrinsic toxicity, mobility, bioaccumulation, persistence) or caused by changes in human activities which affected the environment or exposed new populations to contamination. In relation to regeneration, and in the context of fast urban sprawl (since the mid-1950s, European cities have expanded by 78 per cent and population has grown by 33 per cent) and increasing pressure on the land market, those contaminated sites located mainly in urban areas can be seen as good opportunities, when abandoned, for satisfying some of the new land demands. It is therefore essential to take all necessary precautions to minimise risks for future users when redeveloping brownfields, and special care is necessary when reclaiming and redeveloping contaminated sites, especially in urban areas. This has resulted in the emergence of laws, methodological guidance documents for contaminated site management and new national tools of management. These tools, like those existing in other European countries, are based on risk assessment and management approaches. The case study of the Ferronneries du Midi (Toulouse, south of France) will illustrate how the remediation of contaminated soils has been integrated into redevelopment projects.
Conceptualising airport digital maturity and dimensions of technological and organisational transformation
Authors: Halpern Nigel , Budd Thomas , Suau-Sanchez Pere , Bråthen Svein , Mwesiumo Deodat
Published: July 2024

As airports undergo digital transformation, ie a paradigmatic shift in the way digital technologies are adopted and used, there is a need for actionable insights to ensure that airport digital maturity is achieved. Using an integrative review of literature, this paper develops an airport digital maturity model, focusing mainly on a passenger experience perspective. The paper then delineates two dimensions of digital transformation — technological and organisational. Subsequently, an airport digital transformation model is conceptualised to identify key factors that airports need to consider when transforming their business and interesting lines of enquiry for future research. Insights offered by the model are relevant to both practitioners and researchers interested in conducting future studies in this area.
Ethics is nothing other than reverence for life . . . and data
Authors: Schneider Sascha Francis
Published: July 2024

Ethics may be, by far, the most overlooked aspect of data protection programmes, and not because people do not consider ‘being ethical’ important when processing data but because the regulator does not require processing to be ethical and omits its presence in data protection and privacy regulations, keeping this to non-binding guidance or general recommendations. Not surprising considering that it is neither actively taught to legal professionals during law school, nor explicitly detailed in the applicable code of conducts. When referring to ethical or moral behaviour in a legal framework, religious morals and ethics should be avoided and instead it should be linked to present-day society and the world that surrounds us, taking into consideration modern practices and technologies that each and every one of us is confronted with on a daily basis, plus the fact that this technology is yet to be further evolved. This paper focuses on just a couple of those modern scenarios where ethics should be a key component when it relates to data processing yet is somehow overlooked. When thinking of marketing practices, the days of the salesperson knocking on our doors are long gone, and everything is virtual now. No matter where you go on the Internet, you are confronted with banners and pop-ups, never-ending sections which ask you about your date of birth, your address, or the last time you enjoyed a hot coffee. Sometimes one does not even realise how much data is requested or how one can suddenly feel bad about not providing certain information. Whereas the salesperson knocking on your door talked you into buying stuff you did not need, marketing these days has taken another approach to sell you something, which consists of collecting considerable amounts of data from individuals, exploiting social engineering procedures and thereby manipulating the individual's actual will. In EU legislation, under the GDPR, ‘consent’ must be ‘freely given, specific, informed and unambiguous’, but it is not established how this consent may be induced or collected, leading to obscure practices that would be against that ‘free’ will and are commonly known as ‘dark patterns’. Ethics is not widely considered, legislatively speaking, to generally protect data, but there is one area in which ethics is not only considered but also made a key component and a fundamental aspect to take into account: artificial intelligence (AI). Certain principles are expected to be introduced into any AI system for it to be deemed trustworthy, and from the field of AI, and its focus on ethics, it is possible to learn how to improve, not only automated interactions with a machine, but also how to protect data in general.
Managing today's workplace complexity: A necessity for competing in the talent war
Authors: Youst Craig
Published: July 2024

Today's workplace has become more complex than ever before. The influx of millennials and the influence of ever-changing technology have altered how people work. Rather than resist this new wave of working, companies like Red Hat have embraced the changes to maximise their attraction and retention strategies and create highly engaging workforces, better bottom-line performance and more-productive associates. Welcome to the new age of the workplace where complexity is the norm and attraction and retention strategy is the game.
Fire safety legislation : A multi-billion-pound opportunity to improve our industry
Authors: Fletcher-Smith Fiona , Furlong Johnny
Published: July 2024

This paper details the billions of pounds involved in complying with the building safety legislation that is passing through the parliamentary process. This legislation is designed to deliver a radically new building safety system for the future. While examining what will be required from the legislation, we discuss the future opportunities that a radically new system brings. We focus on the Building Safety Bill that will bring the 53 recommendations from Dame Judith Hackitt’s report ‘Building a Safer Future’1 into law. We consider how the ‘golden thread’ way of working, as outlined in Dame Hackitt’s report, will be central to complying with the new legislation and how BIM using the ISO standards is the framework for the golden thread. We make the case that there are opportunities to use this new way of working, which is being developed for building safety, to simultaneously achieve operational excellence by significantly improving how we understand and manage buildings, so we are in control of design, build and operate phases. We further set out how being in control of buildings’ information can improve the quality of new builds, reduce maintenance and operations costs, and ultimately lead to whole life cycle building cost reductions, as well as delivering a better service for residents.
Developing online teaching and learning : The potential benefits of ‘listening’ to student voices for staff professional development and authentic student engagement
Authors: Taylor Sue , Mulholland Kirstin , Nichol David , Anderson Arlene , Davies Jane
Published: July 2024

This paper explores the potential role of authentic student voice in developing online teaching and learning in an undergraduate Initial Teacher Education programme in a UK higher education context. It considers the benefits of harnessing students’ insider perspectives as ‘expert witnesses’ through providing an exemplar of practice in relation to establishing systems for gathering both ‘feed-forward’ and ‘feed-back’ information to inform the iterative development of educational provision. Alongside similar studies internationally, the authors propose that authentic engagement with student voice has positive implications for staff professional development, as well as improving student engagement and lived experiences of learning. The paper details staff and students’ perceptions and experiences of adaptations to online educational provision and pedagogic practice resultant from the iterative development process. Inductive thematic analysis identifies three principal adaptations to practice: organisation and communication to support access and understanding of learning; encouraging discussion and positive peer relationships; and utilising online platforms to promote student collaboration. Findings suggest that these adaptations enriched staff understanding of student engagement and facilitated rapid adaptations to educational provision in order to support access and understanding, as well as the development of positive working relationships. Further evidence suggested that the establishment of systems to ‘listen’ to student voice also led to increased engagement, ownership, and an increasing sense that their perspectives were recognised and valued.
Multisector fundraising: A partnership ecosystem
Authors: Wixom Stella
Published: July 2024

To create successful research initiatives in today’s environment, universities must develop an ecosystem of partners that can contribute to, and benefit from, the execution of the proposed projects. Faculty are adept at the conception and conduct of research, for example, but corporate partners can play a crucial role in shaping research and educational programmes for practical application and commercialisation. Partnerships with local, state and federal government can aid in policy and regulation decisions. The Business Engagement Center (BEC) at the University of Michigan (U-M) has created a successful model for developing such multisector partnerships. This paper shares some examples that may be adapted to the needs of other institutions and communities.
Remediation in fire safety: Not as straightforward as it seems
Authors: Augustin Kizzy
Published: July 2024

Since the loss of 72 lives in the Grenfell Tower fire on 14th June, 2017, many questions have been asked within the construction, fire consultancy and legal industries about their respective relationship to fire safety in buildings. It is clear that it is not just the owners of a building that are responsible for upholding fire safety, and ‘ignorance is not bliss’ when it comes to complying with fire safety obligations. Any duty holder, whether they are owners, occupiers, managers or tenants of a building that is involved in a refurbishment, installation design or construction, has to understand what being a duty holder means. The general enforcement of fire safety could see huge fines loosely based on the Health and Safety Sentencing Guidelines, which were introduced in the UK in 2016. While the guidelines do not directly apply to fire safety cases, this situation may change post a ‘Grenfell prosecution’ (which we are likely to see in the near future) in order to reflect that fire safety should be dealt with just as seriously as health and safety in the UK. It is not enough to simply remediate after an incident; the risk of harm or injury in the event of a fire should be dealt with on a preventative and proactive basis. This paper explores the legal ramifications of the Grenfell fire and other similar catastrophic events, who the duty holders are, the impact of sentencing guidelines on corporate and individual duty holders and what this could all mean for future fire safety investigations and prosecutions.
Integration and modernisation of retail payments in Europe: Barriers and challenges
Authors: Pimentel Rui
Published: July 2024

This paper discusses the remaining barriers in the path to further integration and modernisation of retail payments in Europe. Furthermore it addresses the steps required for the removal of those barriers as well as the challenges to safeguard the security and data protection of retail payments.
How organisations manage global brands in an increasingly local world
Authors: Light Larry
Published: July 2024

How organisations manage global brands in an increasingly local world is a very current C-suite topic. For an increasing number of situations, matrix management is a global marketing fact of life. Is the responsibility for results global or local? The new imperative will shift from a two-stage model of global to local hand-off to a three-stage shared responsibility model. The Collaborative Three-Box Model is the best approach for today's global marketing.
Evaluating flood risk in England and Wales in the approach to June 2013
Authors: Chandler Simon
Published: July 2024

Sound banking principles and long-established practice require that commercial and residential properties subject to mortgage lending must be insurable. An estimated 5.2m such properties in England and Wales are subject to flood risks of various kinds. Since 1961, a series of agreements between government and the insurance industry has effectively secured availability of insurance for the vast majority of homes and small businesses. Under pressure from increasing losses and reduced flood-defence investment, the insurance industry looks set to restrict or withhold cover from a large number of higher-risk properties as the current agreement moves towards its expiry date in 12 months’ time. This paper looks at the background and principal reasons for property insurers’ caution, and at the potential effect on property values, and suggests the practical steps surveyors should consider to protect both their clients’ interests and their own practices.
Stakeholder collaboration-led innovation is vital in achieving financial inclusivity
Authors: Harris Neil
Published: July 2024

In this modern era, we assume every individual would have access to something as basic as banking services and facilities; however, there are still over two billion unbanked adults in the world. Technology and the rise of financial technology (FinTech) firms have largely disrupted the traditional banking industry but have also created new ways in which the financially excluded can gain access to banking services. Two-thirds of the unbanked own a mobile phone and could potentially access mobile banking. In order to increase accessibility, however, much support is required from governments and operators to ensure the right connectivity and infrastructures are in place. Governments that aim to reduce financial exclusion need to approach the creation of business and regulatory environments holistically and understand the various existing technologies and innovations that can help facilitate access to financial products and services. Financial inclusion comes with inherent barriers that hinder the success of governments and financial institutions. These can vary according to a country’s literacy rate and gender inequalities. Addressing each barrier effectively will ensure that schemes are implemented to their full potential. It has now become evident that only collaboration-led innovation with various stakeholders will help reduce the number of unbanked individuals, which in turn will result in reducing poverty and promoting the economic growth of a country.
Digitalisation: Shaping the retail payment markets while posing new challenges to authorities
Authors: Kemppainen Kari
Published: July 2024

Digitalisation is shaping almost every sector of the economy, enabling new ways of doing things, not merely digitising old, often manual, processes. Numerous new digital payment applications have emerged in retail payment markets, but the underlying payment infrastructures have remained almost unchanged. However, it is expected that technological advances combined with increasing competition enhanced by regulatory changes will shape retail payment markets in the coming years. With this evolving new environment will come new requirements, most notably for the authorities responsible for safeguarding the security, reliability and efficiency of payments. To analyse this challenge, this paper first reviews the theoretical framework that can be applied in examining the development of retail payment markets. Based on this, it outlines possible policy actions for the authorities. Secondly, it assesses the roles of authorities in practice, focusing on their position as catalyst for development in the European and national payment landscapes. Finally, it draws policy conclusions, emphasising the importance of multi-stakeholder cooperation bodies involving both payment service users and providers as well as relevant authorities.
Security and privacy risks in the blockchain ecosystem
Authors: Bartoletti Ivana , Plantié Samuel , Sambodaran Arun
Published: July 2024

Over the last couple of years, we have seen much enthusiasm around blockchain and what it promises. While innovative applications are designed almost every day, blockchain comes with genuine concerns about its security and data protection. This paper discusses the security risks specific to blockchain to take into consideration and how to mitigate them, the limits of using blockchain to record personal information in a stringent regulatory context, and the solutions offered to blockchain developers.
Can urban agriculture be used to improve green infrastructure and social well-being? The urban garden in the Ponticelli neighbourhood of Naples
Authors: Amato Fabio , Simonetti Lucia
Published: July 2024

Urban agriculture can be used to improve green infrastructure and social well-being and as a tool for the sustainable regeneration of urban environments. Furthermore, urban agriculture, including urban gardening, has emerged as a means to help improve food insecurity and tackle climate change. This paper focuses on the social urban garden located in the Ponticelli neighbourood on the eastern outskirts of Naples, which has around 70,000 inhabitants. This area originally had an agricultural economy but has now undergone uncontrolled building expansion and lacks an adequate supply of services for the community. The area also suffers from significant social and cultural problems, including high unemployment, school dropout rates and crime rates, which touch a large part of the population. The urban garden of Ponticelli represents an example of how social cohesion can be built through the expansion of urban agriculture, while at the same time contributing to the goal of sustainability and maintaining links to the rural economy. Yet the urban agriculture initiative risks remaining isolated and being of limited benefit to regional and metropolitan efforts for environmental sustainability if it is not framed within an overall metropolitan strategy for an urban agriculture programme.
Effective risk management for financial institutions’ partnerships with FinTechs
Authors: Piotti Meredith F.
Published: July 2024

The aim of this paper is to provide insights into the regulatory concerns and challenges faced by financial institutions when partnering with FinTech companies. The paper highlights the recent consent orders issued against well-known financial institutions for their FinTech relationships and risk management programme shortcomings, as well as how financial institution and FinTech collaboration can overcome these shortcomings. It acknowledges the frustration caused by the limited guidance provided by regulators on incorporating FinTech into financial institution operations. However, it encourages financial institutions to learn from the published consent orders and improve their risk management programmes. The paper also discusses the factors that need to be considered in FinTech partnerships, such as overborrowing, bias and discrimination in algorithms, and data privacy and reliability. It emphasises the importance of compliance professionals in analysing regulatory considerations early and creatively to meet future demands. Furthermore, the paper explores the changing landscape and increasing reliance on technology, highlighting areas that need to be considered in financial institution risk management programmes. It addresses concerns related to alternative credit models, bias and discrimination in algorithms, and data privacy and reliability. Overall, readers can expect to gain knowledge and insights into the regulatory concerns and challenges associated with FinTech partnerships, as well as practical actions and considerations to mitigate risks and ensure compliance.