num_pages: 336
description: The Wall Street Journal bestseller now with new material. The master teacher of positive change through powerful communication Susan Scott wants her readers to succeed. To do that she explains one must transform everyday conversations employing effective ways to get the message across. In this guide which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations Scott teaches readers how to: * Overcome barriers to meaningful communication * Expand and enrich conversations with colleagues friends and family * Increase clarity and improve understanding * Handle strong emotions-on both sides of the table 
language: English
title: Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
publisher: New American Library