num_pages: 306
description: Discusses the ways in which companies in the service sector differ from the competitors in customer relations, providing their services, management, and personnel
language: English
title: Service Breakthroughs: Changing the Rules of the Game
titlecomplete: Service Breakthroughs: Changing the Rules of the Game
genres: Nonfiction, Management, Business
ratings_count: 96
publisher: Free Press