num_pages: 304
description: Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty
language: English
title: Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business
titlecomplete: Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business
genres: Business
ratings_count: 12
publisher: Harperbusiness