description: Conflict in the workplace is inevitable. But how an organization reacts to conflict can result in either a destructive or constructive outcome. This Info-line presents a step-by-step approach for applying sound principles of conflict resolution to workplace situations. The job aid includes a form that will help you assess and resolve a pending conflict.
language: English
title: How to Resolve Conflict
titlecomplete: How to Resolve Conflict
publisher: American Society for Training and Development