description: Improve quality and productivity in most any organizationBased on W. Edwards Deming's model, this guide offers an integrated approach to testing and improvement?one that is designed to deliver quick and substantial results. Using simple stories to illustrate core ideas, the authors?all active consultants?introduce a new, flexible model for improving quality and productivity in diverse settings. They draw from research conducted in a variety of areas?manufacturing, government, and schools?to present a practical tool kit of ideas, examples, and applications. What's more, they've included a Resource Guide to Change Concepts so even beginners can utilize the tested techniques of some of the world's most experienced practitioners.
language: English
title: The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
titlecomplete: The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series)
genres: Reference, Nonfiction, Business, Leadership
ratings_count: 139
publisher: Jossey-Bass