description: Crisis management is a high profile activity driven by the globalization of business. It is required to deal with, for example, a life-threatening catastrophe, a product failure, recalls, tampering, or employee crime. The symptoms of a crisis can include loss of morale, protests, lawsuits, and regulatory scrutiny. This book presents the crisis environment, the principles and methods of crisis managment, and stresses the importance of preparing for crisis.
language: English
title: Effective Crisis Management: Worldwide Principles and Practice
titlecomplete: Effective Crisis Management: Worldwide Principles and Practice
publisher: Thomson Learning