num_pages: 90
description: This book covers Budgeting and accounting for IT services based on clause 6.4 of ISO/IEC 20000. It introduces financial terms that may be unfamiliar to service management specialists, which will help with understanding the requirements and recommendations. It also covers the relationship between budgeting, accounting and charging, and outlines the importance of service management processes in regulatory compliance.
language: English
title: Finance for Service Managers
titlecomplete: Finance for Service Managers (Achieving ISO/IEC 20000)
publisher: The Institution of Engineering and Technology