num_pages: 272
description: THE MEMBERSHIP ECONOMYFind Your Super Users Master the Forever Transaction and Build Recurring RevenueIf youve ever used ZipCar Amazon Prime Spotify NetFlix Groupon Weight Watchers SurveyMonkey United Mileage Plus Pinterest Twitter  you are part of The Membership Economy an increasingly popular model that author Robbie Kellman Baxter sees as the inevitable result of technological advancements social trends and a generation in transition.THE MEMBERSHIP ECONOMY argues that we are now moving away from ownership but we still want the benefits that come with access. As individuals grow frustrated with the burdens of owning caring for and storing too much stuff they are looking for ways to minimize that stress. They are also experiencing a need for meaningful connection and community.The membership-based business is a problem-solver for both businesses and individuals. It spares people from the duties of ownership and provides a feeling of commonality and affiliation. For businesses it offers the opportunity to create a forever customer who remains loyal and participatory even as the company shifts and changes. Membership allows for building direct relationships and continuously generates a data stream that can be tapped for a variety of purposes.Ultimately it provides the cache of belonging.
language: English
title: The Membership Economy
publisher: McGraw Hill