num_pages: 512
description: The Tenth Edition focuses more directly on chapter objectives, establishing them around the seven themes of the text--communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution--so that the students absorb and connect the concepts. New areas of coverage include goal-setting principles; root causes of negative attitudes; introduction of the Reiss Profile instrument used to classify our basic desires; the use of "branding" to achieve greater visibility in a crowded job market; discrimination based on a person's religious preference; new ways to classify various forms of technostress; and new support for the importance of emotional intelligence. Throughout the text, major themes are supported by a multitude of real-world examples and emotional intelligence checkpoints.
language: English
title: EFFECTIVE HUMAN RELATIONS, Personal and Organization Applications.
titlecomplete: EFFECTIVE HUMAN RELATIONS, Personal and Organization Applications. (INSTRUCTOR'S EDITION)
ratings_count: 27
publisher: Houghton Mifflin