num_pages: 359
description: Containing text CD-ROM flowcharting software and on-line guidance this work shows how to plan execute and internalize quality management system (QMS) in any organization. It provides concepts that go beyond meeting the minimum QMS requirements as defined in ISO 9001. It offers case studies for those starting the ISO certification process.
language: English
title: ISO 9000 and Beyond: From Compliance to Performance Improvement
publisher: McGraw-Hill