num_pages: 288
description: Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years, it has become one of the most accomplished tech services providers in the world, delivering business value through a combination of process excellence, quality frameworks, and service delivery innovation. Totally dedicated to customer satisfaction, Wipro is known to go above and beyond to make customers happy. It’s a move that’s paid off handsomely, with a 24 percent operating profit in its tech services division―more than twice the industry average. Bangalore Tiger is the story of Wipro’s transformation and its impact on the tech services industry and the rules of global competition. BusinessWeek senior writer Steve Hamm takes you inside the halls of this transnational phenomenon to reveal the true secrets of Wipro’s superior its people, principles, and core competencies. From Wipro’s triumphs to its missteps, Hamm mines a treasure of business lessons, explaining how and, more important, why it is necessary 
language: English
title: Bangalore Tiger: How Indian Tech Upstart Wipro is Rewriting the Rules of Global Competition
titlecomplete: Bangalore Tiger: How Indian Tech Upstart Wipro is Rewriting the Rules of Global Competition
genres: Business
ratings_count: 43
publisher: McGraw Hill