description: This ideal reference presents nurses with the framework and necessary skills for effective telephone assessment. The 95 protocols help to structure the process and thereby lessen legal liability, and they are organized by client symptoms to avoid medical diagnosis. Each protocol includes detailed assessment cues and sections on home care, client teaching, and nursing diagnoses. The authors provide a problem-solving communication model to better employ the skills discussed.
language: English
title: Telephone Assessment: With Protocols for Nursing Practice
titlecomplete: Telephone Assessment: With Protocols for Nursing Practice
publisher: W B Saunders Co