num_pages: 241
description: The reference interview is key to the practice of librarianship. Now, Ross, Nilsen, and Dewdney outline the most effective methods librarians can use to find out exactly what a user needs to know. Packed with solid advice, exercises, strategies, models of human communications, and exercises for avoiding common pitfalls, the authors also offer dozens of examples of both successful and problematic reference interviews with constructive critiques and suggestions.
language: English
title: Conducting the Reference Interview: A How-To-Do-It Manual for Librarians
titlecomplete: Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)
genres: Reference, Librarianship, Nonfiction, School, Adult, Read For School, Textbooks, Library Science
ratings_count: 131
publisher: Neal-Schuman Publishers