num_pages: 256
description: Good, bad, or indifferent, every customer has an experience with your company and the products or services you provide. But few businesses really manage that customer experience ... so they lose the chance to transform customers into lifetime customers.In this book, Lou Carbone shows exactly how to engineer world-class customer experiences, one clue at a time.
language: English
title: Clued in: How to Keep Customers Coming Back Again and Again
titlecomplete: Clued in: How to Keep Customers Coming Back Again and Again
genres: Business
ratings_count: 45
publisher: Ft Pr