num_pages: 208
description: As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to:* Keep domestic disagreements from escalating* Deliver criticism to coworkers, employers, or employees* Handle aggressive, negative comments about race, politics, or religion* Provide discipline without increasing hostility* Use language that reduces tension and creates rapport in every situation
language: English
title: How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense
titlecomplete: How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense
genres: Psychology, Relationships, Self Help, Reference, Communication, Leadership, Business, Language, Personal Development, Nonfiction
ratings_count: 185
publisher: Jossey-Bass