num_pages: 160
description: New Directions in Health Care LeadershipBuilding trust in the health care community is our greatest challenge for the next century. This book tells us how to do it. Read it!- Leland Kaiser, founder, Kaiser Consulting NetworkTrust Matters is an essential guide for all health care professionals--managers, executives, board members, and health plan leaders--that offers the much-needed information and tools to help them regain the confidence of the patients they serve and people they work with. In a clear and persuasive manner, the authors explain how to develop health care organizations in which people trust each other and enjoy working together. Includes useful assessment tools and activities.
language: English
title: Trust Matters: New Directions in Health Care Leadership
titlecomplete: Trust Matters: New Directions in Health Care Leadership
ratings_count: 2
publisher: Jossey-Bass