description: Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
language: English
title: Raving Fans: A Revolutionary Approach to Customer Service
titlecomplete: Raving Fans: A Revolutionary Approach to Customer Service
genres: Audiobook, Management, Self Help, Adult, Leadership, Business, Buisness, Entrepreneurship, Personal Development, Nonfiction
ratings_count: 9400
publisher: Random House Audio