num_pages: 72
description: Short and simple, this little gem provides 7 Steps to Service They'll Remember. Chock full of Dos and Don'ts, tips, quotes, and stories to anchor each of the 7 steps. Includes a Customer Bill of Rights and an easy implementation plan so you can begin improving service immediately!
language: English
title: World-Class Customer Service: You Make a Difference!
titlecomplete: World-Class Customer Service: You Make a Difference!
publisher: The Goals Institute