num_pages: 92
description: Customer Service Excellence takes employees through the basics of customer service and beyond. A thorough orientation tool, this book uses examples and helpful checklists to develop dynamic frontline service and positive customer relationships. With help from this manual, service assistance have the opportunity to examine and rate their own customer service skills, obtain an ongoing profile of daily customer encounters and concentrate on key issues of business.
language: English
title: Customer Service Excellence
titlecomplete: Customer Service Excellence
ratings_count: 1
publisher: American Media Publishing