num_pages: 275
description: This is the first book on resolving problems -- with your boss or spouse -- when better understanding is not enough. ABC, CBS, NBC rave about it. In addition to teaching negotiation at Berkeley, Dr. Stiebel has advised Fortune 500 executives and government officials.
language: English
title: When Talking Makes Things Worse!: Resolving Problems When Communication Fails
titlecomplete: When Talking Makes Things Worse!: Resolving Problems When Communication Fails
genres: Self Help
ratings_count: 33
publisher: Whitehall & Nolton