num_pages: 220
description: Bad design is everywhere and its cost is much higher than we think. In this thought-provoking book authors Jonathan Shariat and Cynthia Savard Saucier explain how poorly designed products can anger sadden exclude and even kill people who use them. The designers responsible certainly didn't intend harm so what can you do to avoid making similar mistakes?Tragic Design examines real case studies that show how certain design choices adversely affected users and includes in-depth interviews with authorities in the design industry. Pick up this book and learn how you can be an agent of change in the design community and at your company.You'll explore:Designs that can kill including the bad interface that doomed a young cancer patientDesigns that anger through impolite technology and dark patternsHow design can inadvertently cause emotional painDesigns that exclude people through lack of accessibility diversity and justiceHow to advocate for ethical design when it isn't easy to do soTools and techniques that can help you avoid harmful design decisionsInspiring professionals who use design to improve our world
language: English
title: Tragic Design: The True Impact of Bad Design and How to Fix It
publisher: O'Reilly Media