num_pages: 368
description: In Scaling Up Excellence bestselling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organizations success: scaling up farther faster and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance to help spread them and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries  including start-ups pharmaceuticals airlines retail financial services high-tech education non-profits government and healthcare -- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between Buddhism versus Catholicism -- whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop spread and instill the right mindsets in their people -- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge. It is destined to become the standard bearer in the field.
language: English
title: Scaling Up Excellence: Getting to More Without Settling for Less
publisher: Currency