num_pages: 252
description: From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.
language: English
title: At America's Service: How Your Company Can Join the Customer Service Revolution
titlecomplete: At America's Service: How Your Company Can Join the Customer Service Revolution
genres: Business
ratings_count: 13
publisher: Grand Central Publishing