Jerome H Powell: Fed Listens - perspectives on the pandemic
recovery
Introductory remarks by Mr Jerome H Powell, Chair of the Board of Governors of the Federal
Reserve System, at "Fed Listens: Perspectives on the Pandemic Recovery," sponsored by the
Board of Governors of the Federal Reserve System, Washington, D.C. (via webcast), 24
September 2021.
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Nearly three years after we started holding Fed Listens events around the country, the program
has proved to be even more valuable than we could have imagined. Its original purpose was to
elicit broad feedback as part of our monetary policy framework review. However, the Fed has
long viewed community outreach as a vital part of our economic understanding, and these
discussions have delivered such value that Fed Listens has evolved to join the other regular
staples of our outreach work.
These events enable us to hear directly from people on the ground, at the heart of the sectors
and industries you represent, from communities across the country, to add tone, contour and
greater depth to the nation's economic portrait. These insights are particularly valuable as we
move through this challenging and precedent shattering period. The speed and intensity of this
downturn - and the rapidity of the recovery in many areas - are without modern precedent.
I am very glad you could all join us today to offer your thoughts, and I want to thank you on behalf
of the entire Federal Reserve System for both your presence today and for your continued
feedback and participation.
Some of the issues you are confronting are shared across sectors, while others are unique to
your fields. Most of you are contending with changed workplaces, from safety protocols whose
half-lives are unclear to fundamental shifts in how your industries operate, in everything from
feeding people to how movies are released. Business plans have been reworked, outlooks have
been revised, and the future continues to be tinged with uncertainty.
While uncertainty often results in immobility for businesses, it can also spell opportunity, and the
creativity and adaptability on display over the past 18 months have been among the few bright
spots. I have been amazed and inspired by the flexibility and ingenuity, particularly that of small
businesses, in shifting to meet the demands of a new reality.
All of us are very much looking forward to the discussion today. You provide a wealth of
information by sharing your experiences and those of your colleagues, customers, and
communities. That has always been crucial in how we conduct monetary policy but means even
more in extraordinary times such as these.
I want to thank you again for providing that insight and look forward to the conversation.