Caleb M Fundanga: Transparent pricing initiative in Zambia
Remarks by Dr Caleb M Fundanga, Governor of the Bank of Zambia, at the official lunch of
the Transparent Pricing Initiative in Zambia, Lusaka, 6 June 2011.
* * *
The Vice President, Global Programs Microfinance Transparency,
Ms Alexandra Fiorillo;
The President of the Association of Microfinance Institutions of Zambia (AMIZ),
Dr. George Mulomboi;
Executive Secretary of Association of Microfinance institutions of Zambia,
Mr Webby Mate;
Chief Executives and Representatives of Microfinance Institutions;
Colleagues from Bank of Zambia;
Distinguished Invited Guests;
Members of the Press;
Ladies and Gentlemen
I would like to thank MicroFinance Transparency and the Association of Microfinance
Institutions of Zambia for inviting me to officiate at this important workshop on Transparent
Pricing. I also wish to welcome our visitors from outside the country. I hope you will enjoy
the wonderful Zambian weather.
Madam Vice President, the importance of microfinance to an economy cannot be
overemphasised. The provision of financial services to the majority of people and the small and
medium enterprises who have traditionally been excluded from the formal banking sector is a
key element to poverty reduction and economic development.
Mr President, as you are aware, in Zambia, the recent FinScope Survey confirmed that
levels of access to financial services continue to be low with only 37.3% of Zambia's adult
population reported to have access to a financial services. The survey however showed that
the number of people accessing microfinance was on the increase. The role that
microfinance institutions play in financial inclusion is therefore very crucial.
Over the years, the microfinance institutions in Zambia have played a significant part in the
provision of financial services, particularly for low-income households. Although access to
finance remains low, microfinance institutions have had a somewhat positive impact on the
economic activity of low income households, in both urban and rural areas. I am hopeful that
the microfinance sector will continue to bridge the financing gap especially to the unserved
population.
However, the Bank of Zambia continues to receive a number of customer complaints on the
high cost of micro loans in the country. It has been observed that the interest rates charged
by some institutions exceeded 300% per annum in some cases. Furthermore, in most
instances the effective rate of interest and other charges are not disclosed to the customers
resulting in them paying much more that what was initially publicised to them. This has raised
ethical questions regarding transparency and the role of microfinance institutions in poverty
alleviation and economic development in Zambia.
In addition, although, the interest rates of microfinance loans may vary significantly relative to
the duration and size of the loan, it is incumbent upon all microfinance institutions to provide
clear information on the cost of the loans and options available. It is also important for
institutions to sensitise customers on what products may best suit their incomes and to
educate them to borrow prudently. It is therefore, imperative that all institutions provide the
price of their loans in terms of the Annual Percentage Rate rather than a monthly
percentage. In this way, transparency is enhanced and consumers would have a clear
picture of precisely how much they need to borrow relative to their income levels. This would
result in responsible lending and a more competitive and transparent microfinance industry.
It is in this regard that the initiative on transparent pricing for the microfinance sector in
Zambia could not have come at a more opportune time. I am informed that the Transparent
Pricing initiative will offer training on transparent pricing and collect and publish data on the
prices of microloans offered in Zambia. This initiative will complement the Bank of Zambia's
effort of enhancing transparency through the quarterly publication of financial charges, fees
and commissions for accounts and other general services and transactions applied by
financial service providers.
In addition, the workshop has come at a time when the Bank of Zambia is conducting a study
on "How Microfinance Institutions Determine Lending Interest Rates in Zambia". The
deliberations from this workshop will be of great benefit to the Bank and will provide valuable
insights into the factors affecting interest rates in Zambia.
Distinguished Ladies and Gentlemen, one of the reasons advanced by microfinance
institutions to explain the high interest rates charged for their services in the past has been
the high risk of default and lack of credit information on the borrowers. However, with the
credit reference bureau now operational, to which I believe most of these institutions
subscribe and access credit information on their borrowers, it is expected that the levels of
delinquencies that the sector used to suffer through the non-repayment of loans by
customers would decline.
I therefore, implore all microfinance institutions to comply with the Bank of Zambia Directive
of December 2008 regarding the use of the credit reference system and submission of credit
data. I must emphasise that regulatory action will be taken against defaulting institutions.
As I conclude, allow me to further urge microfinance and other financial institutions to
continue revising their interest rates and charges in tandem with the movements in key
macroeconomic indicators such as inflation. I am conscious to the fact that all microfinance
institutions are in business and are therefore expected to make profits. However, making
super profits at the expense of the poor and vulnerable is regressive to economic
development. There is a need to make financial services more affordable to the majority of
our people as well as small enterprises in order to expand their operations, employ more
people, and thereby provide an impetus to significantly reduce poverty levels in the country.
Let me, once again, extend my gratitude to MicroFinance Transparency and the Association
of Microfinance Institutions of Zambia for inviting me to officiate at this launch of the
Transparent Pricing Initiative in Zambia.
It is now my honour and privilege to declare the workshop on Transparent Pricing officially
opened.
I thank you for your attention.