In a word, servants must be treated, not as machines , but as human beings who are always more in clined to act according to their immediate personal interest than according to the dictates of high morality.
In engaging servants in other countries as well as in Russia, it is necessary to make a careful selection, and to put them in such a position that they should value their place and fear to lose it ; and ivhen all this has been done, the watchful eye and directing hand of the master should be always present.  In a word, servants must be treated, not as machines , but as human beings who are always more in clined to act according to their immediate personal interest than according to the dictates of high morality.  This simple truth appears to be very imperfectly understood by the majority of Russian proprietors.