ITEM 6.
SELECTED FINANCIAL DATA We derived the selected consolidated financial data presented below as of and for each of the five annual periods ending April 30, 2012, from our audited consolidated financial statements.
All periods presented have been reclassified to reflect the sale of RSM as discontinued operations.
Results of operations of fiscal years 2012, 2011 and 2010 are discussed in Item 7.
Results of operations for fiscal year 2008 included significant losses of our discontinued mortgage businesses.
The data set forth below should be read in conjunction with Item 7 and the consolidated financial statements in Item 8.
## Table 0 ##
(1) Includes current portion of long-term debt.
(2) Amounts represent dividends declared.
In fiscal year 2010, the dividend payable in July 2010 was declared in April 2010.
ITEM 7.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Our subsidiaries provide tax preparation and retail banking services.
We are the only major company offering a full range of software, online and in-office tax preparation solutions to individual tax clients.
OVERVIEW A summary of our fiscal year 2012 results is as follows:  Revenues for the fiscal year were $2.9 billion, down 1.7% from prior year results, primarily due to a promotional offering on RACs, coupled with lower interest income on EAs.
 Diluted earnings per share from continuing operations decreased 8.7% from the prior year to $1.16.
 U. S.  tax returns prepared by us increased 4.2% from the prior year primarily due to strong results in our online offering.
 Pretax income for the Tax Services segment decreased $63.5 million, or 8.3%, due primarily to the decline in RAC revenues, a $35.7 million increase in marketing expense and increases in litigation and other expenses, partially offset by a $71.0 million decline in bad debt expense.
 In fiscal year 2012, we sold RSM and also sold RSM EquiCo, Inc. ’s subsidiary, McGladrey Capital Markets LLC (MCM).
As of April 30, 2012, the results of operations of these businesses are presented as discontinued operations in the consolidated financial statements.
All periods presented have been reclassified to reflect our discontinued operations.
See additional information in Item 8, note 20 to the consolidated financial statements.
 In April 2012, we announced a strategic realignment which eliminated approximately 350 positions and closed approximately 200 underperforming company-owned offices.
We recorded $31.2 million in severance costs and $5.5 million in lease termination costs and impairment charges.
compensation liabilities.
This decision triggered a one-time tax expense related to prior period gains.
In addition to the impact of COLI, changes in tax items including valuation allowances, income tax reserves and other discrete tax adjustments caused a small net increase to tax expense.
FISCAL YEAR 2011 COMPARED TO FISCAL YEAR 2010 Interest income earned on mortgage loans held for investment decreased $7.2 million, or 22.5%, from the prior year, primarily as a result of declining rates and non-performing loans.
Our provision for loan losses decreased $12.2 million, or 25.5%, from the prior year as a result of the continued run-off of our portfolio.
Income Taxes on Continuing Operations Our effective tax rate from continuing operations was 37.5% for the fiscal year ended April 30, 2011, compared to 37.1% in the prior year.
The increase resulted from a decline in gains from investments in company-owned life insurance assets which were not subject to tax and an increase in the state effective tax rate offset by other favorable net discrete adjustments recorded in fiscal year 2011 compared to net unfavorable adjustments recorded in fiscal year 2010.
DISCONTINUED OPERATIONS Our discontinued operations include the results of RSM and related businesses, which were previously reported in our Business Services segment, and our discontinued mortgage operations.
## Table 1 ##
FISCAL YEAR 2012 COMPARED TO FISCAL YEAR 2011 The net loss from our discontinued operations totaled $80.0 million compared to income of $13.6 million for the prior year.
The loss on the sale of RSM and related businesses includes a $99.7 million goodwill impairment recorded in the first quarter related to the sales of RSM and MCM.
Additionally, the prior year includes twelve months of RSM operating results while the current year includes only seven months.
The loss related to the mortgage business increased due to a settlement of approximately $28 million to the SEC accrued during the current year, coupled with $20.0 million in incremental loss provisions related to an increase in SCC’s estimated contingent losses for representation and warranty claims.
Income Taxes The sale of RSM resulted in a pretax financial statement loss, but produced a gain for tax purposes.
The tax gain resulted primarily from larger amortization deductions taken for tax purposes than for financial statement purposes.
A portion of the gain from the sale of intangible assets is capital in nature and was offset by utilization of capital loss carry-forwards, resulting in an incremental tax benefit reported for financial statement purposes.
FISCAL YEAR 2011 COMPARED TO FISCAL YEAR 2010 Net income from our discontinued operations fell to $13.6 million in fiscal year 2011, from $24.1 million for fiscal year 2010, primarily due to lower revenues and higher litigation expenses in our RSM business and higher expenses from our discontinued mortgage business.
Income Taxes Our effective tax rate for discontinued operations was 50.5% for the fiscal year ended April 30, 2011, compared to 44.0% in the prior year.
This increase resulted from the impact of permanent tax items and increased state tax rates.
Intraperiod tax allocation requires that the provision for income taxes be allocated between continuing operations and other categories of earnings, such as discontinued operations or other comprehensive income, for each tax jurisdiction.
Included in the income tax benefits allocated to discontinued operations is a reduction to our capital loss valuation allowance amounting to approximately $60 million for the current fiscal year associated with the tax effects of the disposition of businesses.
During fiscal years 2012 and 2011, we changed our measurement of the more-likely-than-not tax basis of certain assets of a subsidiary as a result of new information, resulting in an increase to noncurrent deferred tax liabilities of $36.7 million and $66.3 million in fiscal years 2012 and 2011, respectively.
Certain of our subsidiaries file stand-alone returns in various states and foreign jurisdictions, and others join in filing consolidated or combined returns in such jurisdictions.
At April 30, 2012, we had net operating losses (NOLs) in various states and foreign jurisdictions.
The amount of state NOLs vary by taxing jurisdiction.
We recorded deferred tax assets of $18.2 million for the tax effects of such losses and a valuation allowance of $12.8 million for the portion of such losses that, more likely than not, will not be realized.
If not used, the NOLs will expire in varying amounts during fiscal years 2013 through 2032.
We intend to indefinitely reinvest foreign earnings for virtually all of our foreign companies; therefore, no material provision has been made for income taxes that might be payable upon remittance of such earnings.
Determination of the amount of unrecognized deferred tax liability on unremitted foreign earnings is not practicable.
Changes in unrecognized tax benefits for fiscal years 2012, 2011 and 2010 are as follows:
## Table 2 ##
Of the total ending gross unrecognized tax benefit balance as of April 30, 2012, 2011 and 2010, respectively, $150.4 million, $117.6 million and $106.8 million, respectively, if recognized, would impact our effective rate.
The difference results from adjusting the gross balances for such items as federal, state and foreign deferred items, interest and deductible taxes.
We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $66 million within the next twelve months due to settlements of audit issues and expiration of statutes of limitations.
Interest and penalties, if any, accrued on the unrecognized tax benefits are reflected in income tax expense.
The amount of gross interest and penalties accrued on uncertain tax positions decreased $5.5 million during fiscal year 2012 and increased $4.4 million and $4.1 million in fiscal years 2011 and 2010, respectively.
The total gross interest and penalties accrued as of April 30, 2012, 2011 and 2010 totaled $38.6 million, $44.1 million and $39.7 million, respectively.
We file a consolidated federal income tax return in the U. S.  and file tax returns in various state and foreign jurisdictions.
The U. S.  federal consolidated tax returns for the calendar years 1999 through 2010 are currently under examination by the Internal Revenue Service (IRS), with the 1999-2007 years currently at the appellate level.
Federal returns for tax years prior to 1999 are closed by statute.
Historically, tax returns in various foreign and state jurisdictions are examined and settled upon completion of the exam.
The segment had operating earnings of $709 million in 2007, compared to operating earnings of $787 million in 2006.
The decrease in operating earnings was primarily due to a decrease in gross margin, driven by: (i) lower net sales of iDEN infrastructure equipment, and (ii) continued competitive pricing pressure in the market for GSM infrastructure equipment, partially offset by: (i) increased net sales of digital entertainment devices, and (ii) the reversal of reorganization of business accruals recorded in 2006 relating to employee severance which were no longer needed.
SG&A expenses increased primarily due to the expenses from recently acquired businesses, partially offset by savings from cost-reduction initiatives.
R&D expenditures decreased primarily due to savings from costreduction initiatives, partially offset by expenditures by recently acquired businesses and continued investment in digital entertainment devices and WiMAX.
As a percentage of net sales in 2007 as compared to 2006, gross margin, SG&A expenses, R&D expenditures and operating margin all decreased.
In 2007, sales to the segment’s top five customers represented approximately 43% of the segment’s net sales.
The segment’s backlog was $2.6 billion at December 31, 2007, compared to $3.2 billion at December 31, 2006.
In the home business, demand for the segment’s products depends primarily on the level of capital spending by broadband operators for constructing, rebuilding or upgrading their communications systems, and for offering advanced services.
During the second quarter of 2007, the segment began shipping digital set-tops that support the Federal Communications Commission (“FCC”) — mandated separable security requirement.
FCC regulations mandating the separation of security functionality from set-tops went into effect on July 1, 2007.
As a result of these regulations, many cable service providers accelerated their purchases of set-tops in the first half of 2007.
Additionally, in 2007, our digital video customers significantly increased their purchases of the segment’s products and services, primarily due to increased demand for digital entertainment devices, particularly HD/DVR devices.
During 2007, the segment completed the acquisitions of: (i) Netopia, Inc. , a broadband equipment provider for DSL customers, which allows for phone, TV and fast Internet connections, (ii) Tut Systems, Inc. , a leading developer of edge routing and video encoders, (iii) Modulus Video, Inc. , a provider of MPEG-4 Advanced Coding compression systems designed for delivery of high-value video content in IP set-top devices for the digital video, broadcast and satellite marketplaces, (iv) Terayon Communication Systems, Inc. , a provider of real-time digital video networking applications to cable, satellite and telecommunication service providers worldwide, and (v) Leapstone Systems, Inc. , a provider of intelligent multimedia service delivery and content management applications to networks operators.
These acquisitions enhance our ability to provide complete end-to-end systems for the delivery of advanced video, voice and data services.
In December 2007, Motorola completed the sale of ECC to Emerson for $346 million in cash.
Enterprise Mobility Solutions Segment The Enterprise Mobility Solutions segment designs, manufactures, sells, installs and services analog and digital two-way radio, voice and data communications products and systems for private networks, wireless broadband systems and end-to-end enterprise mobility solutions to a wide range of enterprise markets, including government and public safety agencies (which, together with all sales to distributors of two-way communication products, are referred to as the “government and public safety market”), as well as retail, energy and utilities, transportation, manufacturing, healthcare and other commercial customers (which, collectively, are referred to as the “commercial enterprise market”).
In 2008, the segment’s net sales represented 27% of the Company’s consolidated net sales, compared to 21% in 2007 and 13% in 2006.
@T@Segment Results—2008 Compared to 2007 In 2008, the segment’s net sales increased 5% to $8.1 billion, compared to $7.7 billion in 2007.
The 5% increase in net sales reflects an 8% increase in net sales to the government and public safety market, partially offset by a 2% decrease in net sales to the commercial enterprise market.
The increase in net sales to the government and public safety market was primarily driven by: (i) increased net sales outside of North America, and (ii) the net sales generated by Vertex Standard Co. , Ltd. , a business the Company acquired a controlling interest of in January 2008, partially offset by lower net sales in North America.
On a geographic basis, the segment’s net sales were higher in EMEA, Asia and Latin America and lower in North America.

Tables referenced above, in order (Table 0 first):
<table><tr><td></td><td colspan="5">(in 000s, except per share amounts)</td></tr><tr><td>April 30,</td><td> 2012</td><td>2011</td><td>2010</td><td>2009</td><td>2008</td></tr><tr><td>Revenues</td><td>$2,893,771</td><td>$2,944,980</td><td>$3,014,835</td><td>$3,187,129</td><td>$3,147,836</td></tr><tr><td>Net income from continuing operations</td><td>345,968</td><td>392,547</td><td>455,123</td><td>453,039</td><td>388,969</td></tr><tr><td>Net income (loss)</td><td>265,932</td><td>406,110</td><td>479,242</td><td>485,673</td><td>-308,647</td></tr><tr><td>Basic earnings (loss) per share:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net income from continuing operations</td><td>$1.16</td><td>$1.27</td><td>$1.37</td><td>$1.35</td><td>$1.19</td></tr><tr><td>Net income (loss)</td><td>0.89</td><td>1.31</td><td>1.44</td><td>1.45</td><td>-0.95</td></tr><tr><td>Diluted earnings (loss) per share:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net income from continuing operations</td><td>$1.16</td><td>$1.27</td><td>$1.36</td><td>$1.35</td><td>$1.18</td></tr><tr><td>Net income (loss)</td><td>0.89</td><td>1.31</td><td>1.43</td><td>1.45</td><td>-0.95</td></tr><tr><td>Total assets</td><td>$4,649,567</td><td>$5,289,453</td><td>$5,271,412</td><td>$5,427,624</td><td>$5,676,975</td></tr><tr><td>Long-term debt<sup>-1</sup></td><td>1,040,549</td><td>1,040,084</td><td>1,031,413</td><td>1,030,328</td><td>1,029,097</td></tr><tr><td>Stockholders’ equity</td><td>1,325,892</td><td>1,449,574</td><td>1,440,630</td><td>1,405,859</td><td>987,818</td></tr><tr><td>Shares outstanding</td><td>292,119</td><td>305,366</td><td>323,306</td><td>334,102</td><td>326,011</td></tr><tr><td>Dividends per share<sup>-2</sup></td><td>$0.70</td><td>$0.45</td><td>$0.75</td><td>$0.59</td><td>$0.56</td></tr></table>
<table><tr><td>Year ended April 30,</td><td>2012</td><td>2011</td><td>(in000s) 2010</td></tr><tr><td> Revenues </td><td>$417,168</td><td>$828,725</td><td>$859,869</td></tr><tr><td>Pretax income (loss) from operations:</td><td></td><td></td><td></td></tr><tr><td>RSM and related businesses</td><td>$14,441</td><td>$48,021</td><td>$59,492</td></tr><tr><td>Mortgage</td><td>-59,702</td><td>-20,644</td><td>-16,449</td></tr><tr><td></td><td>-45,261</td><td>27,377</td><td>43,043</td></tr><tr><td>Income taxes (benefit)</td><td>-13,329</td><td>13,814</td><td>18,924</td></tr><tr><td>Net income (loss) from operations</td><td>-31,932</td><td>13,563</td><td>24,119</td></tr><tr><td>Pretax loss on sales of businesses</td><td>-109,719</td><td>–</td><td>–</td></tr><tr><td>Income tax benefit</td><td>-61,615</td><td>–</td><td>–</td></tr><tr><td>Net loss on sales of businesses</td><td>-48,104</td><td>–</td><td>–</td></tr><tr><td>Net income (loss) from discontinued operations</td><td>$-80,036</td><td>$13,563</td><td>$24,119</td></tr></table>
<table><tr><td></td><td colspan="3">(in 000s)</td></tr><tr><td>Year ended April 30,</td><td>2012</td><td>2011</td><td>2010</td></tr><tr><td>Balance, beginning of the year</td><td>$154,848</td><td>$129,767</td><td>$124,605</td></tr><tr><td>Additions based on tax positions related to prior years</td><td>26,523</td><td>28,262</td><td>12,957</td></tr><tr><td>Reductions based on tax positions related to prior years</td><td>-3,858</td><td>-1,473</td><td>-2,427</td></tr><tr><td>Additions based on tax positions related to the current year</td><td>42,735</td><td>3,417</td><td>3,314</td></tr><tr><td>Reductions related to settlements with tax authorities</td><td>-8,742</td><td>-7,639</td><td>-8,545</td></tr><tr><td>Expiration of statute of limitations</td><td>-2,814</td><td>-315</td><td>-1,061</td></tr><tr><td>Foreign currency translation</td><td>-838</td><td>1,057</td><td>924</td></tr><tr><td>Other</td><td>-1,461</td><td>1,772</td><td>–</td></tr><tr><td>Balance, end of the year</td><td>$206,393</td><td>$154,848</td><td>$129,767</td></tr></table>

Question: what was the percentage reduction in the segment 2019s backlog from 2006 to 2007
Answer: -0.1875
Reasoning program: subtract(2.6,3.2), divide(#0,3.2)