Republic of the Philippines 
HOUSE OF REPRESENTATIVES 
Quezon City 
19TH CONGRESS 
First Regular Session 
HOUSE BILL NO. ___
Introduced by Honorable Michael L. Romero 
   EXPLANATORY NOTE 
In the observance of fairness and equality, it is highly imperative that all 
telecommunications company or service providers act in accordance to the rights 
and welfare of its paying consumers-subscribers. 
This includes and is not in any way limited to: quality services, resources 
management, service regulation, penalties-sanctions and dispute resolution. 
This House Bill seeks to promote the rights and interests of the consumer-
subscriber, to foster the general welfare and to establish the correct standards 
of conduct for all business and industry. 
Towards this end, the State shall implement mechanisms to achieve these noble 
objectives. 
Thus, the early passage of this bill is earnestly requested. 
MICHAEL L. ROMERO Ph.D.  
July 1, 2022 
11:43 am
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Republic of the Philippines 
HOUSE OF REPRESENTATIVES 
Quezon City 
19TH CONGRESS 
First Regular Session 
HOUSE BILL NO. ___ 
Introduced by Honorable Michael L. Romero 
AN ACT 
ALLOWING THE TERMINATION OF ANY POSTPAID 
SUBSCRIPTION WHENEVER SERVICES HAVE BEEN 
SUBSTANDARD OR DELINQUENT, TO FOSTER CONSUMER 
PROTECTION, PROVIDING PENALTIES AND SANCTIONS, AND FOR 
OTHER PURPOSES 
Be it enacted by the Senate and House of Representatives of the Philippines in 
Congress assembled: 
SECTION 1. DECLARATION OF POLICY – it is hereby a declared policy 
of the state to: 
a. Foster the interests of the consumers-subscribers;
b. Promote the general welfare and create justifiable standards of protocol
for all business and industries;
c. Protect against all forms of deception, unfair and unethical practices
and schemes;
d. Facilitate the proper implementation of the rights of the consumer-
subscriber; and
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e. Streamline the imposition of all existing policies and guidelines of the 
RA7394 (Consumer act of the Philippines). 
SECTION 
2. 
ALLOWING 
THE 
TERMINATION 
OF 
POSTPAID 
SUBSCRIPTIONS 
WHENEVER 
SERVICES 
ARE 
SUBSTANDARD 
OR 
DELINQUENT: 
a. All telecommunications company / service provider shall facilitate and 
process the termination of any postpaid subscription whenever services 
have been substandard and delinquent; 
b. This termination shall apply to all postpaid subscriptions under a 
service contract, regardless of the duration of its contract; 
c. This termination shall apply regardless of the tenure of the contract 
consummated by the subscriber; and 
d. Termination shall be executed and effective immediately; upon the 
justification and validation. 
 
SECTION 3. PENALTIES AND SANCTIONS: 
For every violation of this act; or for every failure to comply with;  
The Telecommunications company/Service provider shall pay a fine of not less 
than Two hundred thousand pesos (₱200,000.00) for the first offense; a fine of 
not less than Five hundred thousand pesos (₱500,000.00) for the second 
offense. 
In case of subsequent offenses; 
The penalty shall be a fine of not less than One million pesos (₱1,000,000.00), 
and revocation of the franchise to operate. 
SECTION 4. TRANSITORY PROVISION – Existing industries, businesses 
and offices affected by the implementation of this Act shall be given six (6) 


months transitory period from the effectivity of the IRR or such other 
period as may be determined, to comply with the requirements of this Act. 
SECTION 5. IMPLEMENTING RULES AND REGULATIONS – The 
departments and agencies charged, to be led by the Bureau of 
Communication Services (BCS) of the PCOO, Department of Trade and 
Industry (DTI), Department of Information and Communications 
Technology (DICT) and the National Telecommunication Commission 
(NTC) with carrying out the provisions of this Act, shall within sixty (60) 
days after the effectivity of this Act, formulate the necessary rules and 
regulations for its effective implementation. 
SECTION 6. REPEALING CLAUSE – All laws, decrees, executive orders, 
rules and regulations, or parts thereof inconsistent with the provisions of 
this Act are hereby repealed or modified accordingly. 
SECTION 7. SEPARABILITY CLAUSE – If, for any reason, any section or 
provision of this Act is held unconstitutional or invalid, the other sections 
or provisions hereof shall not be affected thereby. 
SECTION 8. EFFECTIVITY CLAUSE – This Act shall take effect after 
fifteen (15) days from its publication in the Official Gazette or in at least 
two (2) national newspapers of general circulation whichever comes earlier. 
 
Approved,