TWENTIETH CONGRESS OF THE 
)
REPUBLIC OF THE PHILIPPINES 
)
First Regular Session 
)
iplfifi' C! ! '
25 JUL21 PI :42
SENATE 
s. No. V42
RF.CEIVcD BV
Introduced by Senator JV Ejercito
AN ACT
PROVIDING MEASURES TO PROTECT INDIVIDUALS ENGAGED IN FOOD 
GROCERY AND PHARMACY DELIVERY SERVICES
EXPLANATORY NOTE
The food, grocery, and pharmacy delivery industry in the Philippines has 
become an essential service, especially highlighted during the COVID-19 pandemic. 
Delivery riders have emerged as modern-day frontliners, braving traffic, health risks, 
and weather conditions, ensuring that essential goods are brought directly to 
households. Despite this, riders remain among the most vulnerable frontline workers. 
They are often the victims unpaid, canceled orders, fake bookings, and unsafe working 
conditions, without formal labor protection.
As of 2025, over 1.5 million Filipinos are engaged in digital platform work, with 
a significant share in delivery seivices. In Metro Manila alone, motorcycle-related road 
incidents rose to over 31,000 in 2024, continuing an upward trend that reflects both 
the growing number of riders and the dangers they face daily.1
The proposed Delivery Riders Protection Act seeks to institutionalize a minimum 
standard of protection for individuals engaged in food, grocery, and pharmacy delivery 
services. It addresses long-standing issues such as forcing riders to advance cash
■The Struggles of Food Delivery Riders Deprived of Formal Employment Recognition- 
https://phkule.Org/article/l 197/the-struggles-of-food-deliverv-riders-denrived-nf-fnrmal-Pmnin,;m..nt, 
recognition/?utm source^chatgnt.com 
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payments for customer orders, even without guarantee of reimbursements, 
uncompensated cancellations, lack of accountability for fake or malicious customers 
who use fake names or cancel orders after confirmation, and absence of identity 
verification protocols among platform users, enabling abuse and fraud.
This measure provides the following key protections: prohibits reguiring riders 
to pay upfront for orders, mandates Know-Your-Customer protocols among platforms 
that will require proof of identity and address before registration, it also penalizes 
fraudulent practices, and further enables legal sanctions for both platforms and 
customers who violate these safeguards.
With the continued rise of gig work and e-commerce, passing this measure is 
both urgent and necessary. It upholds the dignity and safety workers who have long 
been indispensable but overlooked.
In view of the foregoing, the approval of this bill is earnestly sought.
JV EJERCITO


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TWENTIETH CONGRESS OF THE 
REPUBLIC OF THE PHILIPPINES 
First Regular Session
)
SENATE 
S. No. 742
‘'''ll'.fr Oi '1 ;
25 JUL21 P1 :42
.L ; .
Introduced by Senator JV Ejercito
AN ACT
PROVIDING MEASURES TO PROTECT INDIVIDUALS ENGAGED IN FOOD 
GROCERY AND PHARMACY DELIVERY SERVICES 
'
Be it enacted by the Senate and the House of Representatives of the Philippines 
in Congress assembled:
Act.'
Section 1. Short Title. -This Act shall be known as the "Delivery Riders Protection
Sec. 2. Scope and Coverage. -This Act covers all individuals engaged in delivery 
service, whether they are hired employees, contractors, or gig workers through digital
platforms, apps, or traditional delivery services, for food, grocery or pharmaceutical 
products.
Sec. 3. Definition of Terms. - As used in this Act:
(a) Food, Grocery, and Pharmacy Delivery Service- a form of courier or delivery 
service where a person through a mobile phone application, internet website 
or any other similar platform orders food, grocery or pharmaceutical items 
from a third-party seller and engages the service of a rider or driver for the 
delivery of said order for a fee;
(b) Food, Grocery, and Pharmacy Delivery Service Providers or Service Providers 
- these are persons or entities who are engaged in the business of providing 
food, grocery and pharmacy delivery services by way of mobile phone 
applications, internet websites or other similar platforms;
(c) Delivery Riders or Drivers- regardless of the existing contractual relationship 
with the service providers, these are persons who perform the delivery


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services by picking up the ordered Items from the third-party seller, and 
delivering the items to the customers who avail of the service;
(d) Confirmed Order— there shall be a confirmed order once the customer sends 
his confirmation to the delivery rider or driver with respect to the order for 
the purchase of food, grocery and/or pharmaceutical items.
Sec. 4. Prohibitions Against Advance Payment - It shall be prohibited for any 
food, grocery, and pharmacy delivery service provider to reguire delivery riders or 
drivers to advance any monetary amount for the fulfillment of orders.
In case of cancellation of confirmed orders, the food, grocery, and pharmacy 
delivery service provider shall still pay the delivery riders or drivers for the service fee 
due them as if the transaction was successful.
In turn, it shall be the duty of service providers to pursue claims for collection 
from its cancelling customers.
Any investigation or inquiry conducted by the service providers on the propriety 
or validity of the cancellation shall not affect the right of the riders/d rivers to collect 
their respective service fee as provided under this Section.
Any food, grocery, and pharmacy delivery service provider who shall be found to 
be in violation of the prohibition on requiring monetary advances from delivery riders 
or drivers shall, upon conviction, be subject to the penalty of arresto mayor and/or 
fine of an amount not exceeding One Hundred Thousand Pesos (Php 19 100,000.00) 
and the licenses and permits of said violators shall be revoked. This is without 
prejudice to any other available remedies under existing laws.
If the violation is committed by a corporation, partnership, association, or any 
other kind of business entity that may be created by operation of law, the penalty 
provided in the next preceding paragraph shall be imposed upon its president, 
director, partner or any responsible officer that authorized monetary advances to be 
required.
Sec. 4. Know-Your-Customer Rules for Food, Grocery and Pharmacy Delivery 
Service. - The service providers shall require its customers, prior to the registration 
with their mobile phone applications, internet websites or other similar platforms, to 
submit a valid proof of identity and residential address. Procedures for verification of 
identity shall likewise be implemented by the service providers. The processing of


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personal information done In accordance with this Section shall be fully compliant with 
the requirements of Republic Act No. 10173, or the "Data Privacy Act of 2012."
Sec. 5. Prohibited Acts. -
a) Using Another Person's Persona! Information - It shall! be unlawful for any 
person to use the personal information of another such as but not limited to 
name, address, and contact number when registering for any food, grocery, 
and pharmacy delivery service;
b) Cancellation of Confirmed Orders- It shall be unlawful for any person to cancel 
a confirmed order unless such option Is specifically allowed by the food, 
grocery, and pharmacy delivery service hired;
c) Placing of Hoax Order - It shall be unlawful for any person to: (1) place an 
order under the name of another unless the latter consented to the same; 
(2) place an order using a fictitious name, address or both; and
d) Refusal to Receive Unpaid Order - It shall be unlawful for any person to 
unjustly refuse to receive an order when such order has been placed by him 
personally or if the order is placed by virtue of his authority.
Any person who shall commit any of the prohibited acts as provided for in this 
Section shall, upon conviction, be subject to the penalty of arresto mayor and/or fine 
of an amount not exceeding One Hundred Thousand Pesos (Php 100,000.00) without 
prejudice to any other available remedies under existing laws.
Sec. 6. Separabiiity Cause. - If any part or provision of this Act shall be declared 
unconstitutional or invalid, the other provisions hereof which are not affected thereby 
shall remain in full force and effect.
Sec. 7. Repeating Cause. - All laws, decrees, executive orders, memorandum 
orders, memorandum circulars, administrative orders, ordinances or parts thereof 
which are inconsistent with the provisions of this Act are hereby deemed repealed or 
modified accordingly.
Sec. 8. Effectivity. - This Act shall take effect fifteen (15) days after its publication 
in the Official Gazette or in a newspaper of national circulation.
Approved,