NINETEENTH CONGRESS OF THE 
)
REPUBLIC OF THE PHILIPPINES 
)
First Regular Session 
)
SENATE 
s. No. 1184
of th?
•22 AUG 16 P2 28
RECEIVED BY:.
Introduced by Senator Christopher Lawrence "Bong" T. Go
AN ACT
PROVIDING MEASURES TO PROTECT INDIVIDUALS ENGAGED IN FOOD, 
GROCERY AND PHARMACY DELIVERY SERVICES
EXPLANATORY NOTE
The effect of COVID-19 pandemic on mobility pushed people to explore new 
and more convenient ways of shopping and dining. As we enter the new normal, It Is 
undeniable that deliveries of food, grocery, supplies, and even medical supplies had 
become the preferred way of shopping of consumers, since these services offer the 
ease of buying without leaving the comforts of their homes.
The food, grocery, and pharmacy delivery services sector has helped many of 
our kababayans survive the pandemic and provide for their families.
Given the rising number of consumer opting more convenient and safer ways 
of making their purchases, and the rising number of delivery riders in the country, it 
is therefore incumbent to the State to provide its people the protection it can 
provide, and ensure that the rights and safety of both the customer and rider are 
upheld in every transaction.
This proposed measure adopts the committee report of the Senate Committee 
on Trade, Commerce And Entrepreneurship of the 18th Congress which was a 
product of extensive study and consultation.


In view of the foregoing, approval of this bill is earnestly sought.
SENATOR CHRISTOPHEBf/LAWRENCE “BONG" T. GO


NINETEENTH CONGRESS OF THE 
REPUBLIC OF THE PHILIPPINES 
First Regular Session
)
SENATE
s. no.1184
of t!i? € .'Cretan*
*22 AUG 16 P2 *28
Ri:CE;lxD B\.
Introduced by Senator Christopher Lawrence "Bong" T. Go
AN ACT
PROVIDING MEASURES TO PROTECT INDIVIDUALS ENGAGED IN FOOD, 
GROCERY AND PHARMACY DELIVERY SERVICES
Be it enacted by the Senate and the House of Representatives of the Philippines in 
Congress assembled:
Section 1. Short Title. — This Act shall be known as "Food, Grocery, and 
Pharmacy Delivery Services Protection Act of 2022."
For purposes of this Act, these terms are
Sec. 2. Definition of Terms. 
defined as follows:
(a) Food, Grocery, and Pharmacy Delivery Service - a form of courier or 
delivery service where a person through a mobile phone application, internet
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website or any other similar platform orders food, grocery or pharmaceutical items
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from a third-party seller and engages the service of a rider or driver for the delivery
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of said order for a fee;
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(b) Food, Grocery, and Pharmacy Delivery Service Providers or Service
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Providers — these are the persons or entities who are engaged in the business of
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providing food, grocery and pharmacy delivery services by way of mobile phone
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applications, internet websites or other similar platforms:
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(c) Delivery Riders or Drivers — regardless of the existing contractual
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relationship with the service providers, these are persons who perform the delivery


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services by picking up the ordered items from the third-party seller, and delivering
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the items to the customers who avail of the service:
(d) Confirmed Order — there shall be a confirmed order once the customer
sends his confirmation to the delivery rider or driver with respect to the order for the 
purchase of food, grocery and/or pharmaceutical items.
Sec. 3. Prohibition Against Advance Payment - It shall be prohibited for any
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food, grocery, and pharmacy delivery service provider to require delivery riders or
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drivers to advance any monetary amount for the fulfillment of orders.'
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In case of cancellation of confirmed orders, the food, grocery, and pharmacy
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delivery service provider shall still pay the delivery riders or drivers for the service
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fee due them as If the transaction was successful.
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In turn, it shall be the duty of the service providers to pursue claims for
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collection from its cancelling customers.
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Any investigation or Inquiry conducted by the servuce providers on the
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propriety or validity of the cancellation shall not affect the right of the riders/drivers
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to collect their respective service fee as provided under this section.
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Any food, grocery, and pharmacy delivery service provider who shall be found
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to be in violation of the prohibition on requiring monetary advances from delivery
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riders or drivers shall, upon conviction, be subject to the penalty of arresto mayor
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and/or fine of an amount not exceeding One hundred thousand pesos (P100,000.00)
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and the licenses and permits of said violators shall be provoked. This is without
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prejudice to any other available remedies under existing laws.
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Sec. 4. Know-Your-Customer Rules for Food, Grocery and Pharmacy Delivery
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Service. - The service providers shall require its customers, prior to the registration
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with their mobile phone applications, internet websites or other similar platforms, to
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submit a valid proof of identity and shall likewise be implemented by the service
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providers. The processing of personal information done in accordance with this
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section shall be fully compliant with the requirements of Republic Act No. 10173, or
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the "Data Privacy Act of 2012."
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Sec. 5. Prohibited Acts. -
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(a) Using Another Person's Persona! Information. - it shall be unlawful for any
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person to use the personal information of another such as, but not limited to, name,
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address, and contact number when registering for any food, grocery, and pharmacy
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delivery service:
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(b) Canceiiation of Confirmed Orders - it shall be unlawful for any person to
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cancel a confirmed order unless such option is specifically allowed by the food,
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grocery, and pharmacy delivery service hired;
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(c) Placing of Hoax Order- it shall be unlawful for any person to; (1) place an
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order under the name of another unless the latter consented to the same; (2) place
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an order using a fictitious name, addresser both; and
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(d) Refusal to Receive Unpaid Order - It shall be unlawful for any person to
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unjustly refuse to receive an order when such order has been placed by him
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personally or If the order is placed by virtue of his authority.
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Any person who shall commit any of the prohibited acts as provided for in this
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section shall, upon conviction, be subject to the penalty of arresto mayor and/or fine
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of an amount not exceeding One hundred thousand pesos (P100,000.00) without
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prejudice to any other available remedies under existing laws.
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Sec. 6. Repealing Clause. - All laws, presidential decrees, executive orders, 
proclamations, rules and regulations, or any part thereof, which are inconsistent with
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the provisions of this Act are hereby repealed or modified accordingly.
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Sec. 7. Separability Clause. - If any provision or part of this Act, or the
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application thereof to any person or circumstance, is held unconstitutional or Invalid,
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the remainder of this Act shall not be affected thereby.
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Sec. 8. Effectivity. - This Act shall take effect fifteen (15) days from its
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publication in the Official Gazette or in at least two (2) newspapers of general
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circulation.
Approved,