Republic of the Philippines
HOUSE OF REPRESENTATIVES
Constitution Hills, Quezon City

SEVENTEENTH CONGRESS
Second Regular Session

HOUSE BILL No._6015

Introduced by Honorable HARLIN NEIL J. ABAYON III

EXPLANATORY NOTE

This bill adopts a development approach to the adoption of a Passenger’s
Bill of Rights. A Code of Conduct and Quality of Service shall be the means to
achieve this.

The Department of Transportation, in close collaboration with every
regulatory agency with jurisdiction over passenger transport services and franchise
holders authorized to operate in the Philippines, shall formulate and adopt a Code
of Conduct and Quality of Service that shall be legally-binding and enforceable on
all passenger transport services and holders of franchises and certificates of public
convenience authorized to operate in the Philippines.

The Department of Transportation shall ensure that the Code of Conduct and
Quality of Service is consistent with and implement international treaties,
conventions, and agreements the Philippines is a signatory to, as well as
international codes of conduct, and standards of quality assurance and control,
affecting and involving passenger transport and safety.

The Department of Transportation shall, within one hundred and twenty
(120) days from the effectivity of this Act, formulate, approve, and promulgate the
Code of Conduct and Quality of Service and its Implementing Rules and
Regulations.

The Department of Transportation shall conduct public hearings to gather
from stakeholders, experts, and the general public their inputs to the Code of
Conduct and Quality of Service and for the Implementing Rules and Regulations.


Standards and codes of conduct change with the passage of time and because
of changing circumstances in the environment, society, and technology. By
mandating the Department of Transportation to formulate and promulgate the Code
and Standards, the country can adjust faster to changes in the years ahead.
Adaptation via laws is difficult to achieve, but adaptation via department directives
and action is faster and more responsive.

ELL J. ABAYON IT
Representative
AANGAT TAYO Party-List


Republic of the Philippines
HOUSE OF REPRESENTATIVES
Constitution Hills, Quezon City

SEVENTEENTH CONGRESS
Second Regular Session

HOUSE BILL Ni 6015

Introduced by Honorable HARLIN NEIL J. ABAYON III

AN ACT
TO ESTABLISH A CODE OF CONDUCT
AND QUALITY OF SERVICE FOR THE AVIATION,
LAND TRANSPORT, AND SHIPPING INDUSTRIES,
MANDATING ITS IMPLEMENTATION, APPROPRIATING FUNDS
THEREFOR, AND FOR OTHER PURPOSES

Be it enacted by the Senate and the House of Representatives of the
Philippines in Congress assembled:

Section 1. Short Title. - This Act shall be known as the “Code of Conduct
and Service Quality Standards in the Passenger Transport Industry Act”.

Section 2. Declaration of Policy. - \t is the declared policy of the State that:

«No person shall be deprived of life, liberty, or property without due
process of law, nor shall any person be denied the equal protection of the
laws;

(») The right of the people to be secure in their persons, houses, papers,
and effects against unreasonable searches and seizures of whatever nature
and for any purpose shall be inviolable;

© The right of the people to information on matters of public concern
shall be recognized:

(@ The use of property bears a social function, and all economic agents
shall contribute to the common good and promote distributive justice; and


(©) It is the duty of the State to intervene when the common good so
demands.

Section 3. Code of Conduct and Quality of Service. The Department of
Transportation, in close collaboration with every regulatory agency with
jurisdiction over passenger transport services and franchise holders authorized to
operate in the Philippines, shall formulate and adopt a Code of Conduct and
Quality of Service that shall be legally-binding and enforceable on all passenger
transport services and holders of franchises and certificates of public convenience
authorized to operate in the Philippines.

The Department of Transportation shall ensure that the Code of Conduct and
Quality of Service is consistent with and implement international treaties,
conventions, and agreements the Philippines is a signatory to, as well as
international codes of conduct, and standards of quality assurance and control,
affecting and involving passenger transport and safety.

Section 4. Implementing Rules and Regulations. The Department of
Transportation shall, within one hundred and twenty (120) days from the
effectivity of this Act, formulate, approve, and promulgate the Code of Conduct
and Quality of Service and the Implementing Rules and Regulations of this Act.

The Department of Transportation shall conduct public hearings to gather
from stakeholders, experts, and the general public their inputs to the Code of
Conduct and Quality of Service and for the Implementing Rules and Regulations.

Section 5. Appropriations. The amount necessary to carry out the
provisions of this Act shall be charged against the current year's appropriations of
the Department of Transportation, Civil Aviation Authority of the Philippines,
Land Transportation Office, Land Transport Franchising and Regulatory Board,
Maritime Industry Authority, Philippine National Railways, and Light Rail Transit
Authority.

Section 6. Separability. - \f any provision or part of this Act is declared
invalid or unconstitutional, the remaining parts or provisions not affected shall
continue to be in full force and effect.

Section 7. Repealing Clause. - All laws, executive orders, and
administrative orders or parts thereof inconsistent with any provision of this Act
are hereby repealed or amended accordingly.


Section 8. Effectivity Clause. - This Act shall take effect fifteen (15) days
after its publication in the online version of the Official Gazette or in two (2)
newspapers of general circulation or with established internet website presence.

Approved.