TWENTIETH CONGRESS OF THE 
REPUBLIC OF THE PHILIPPINES 
First Regular Session
lfe|l Senate
^lOffirp of tijp fa; 'rrtarp
25 AUG 27 P2:18
)
SENATE
s. No. 1283
RECEU'cD BV;
Introduced by Senator Christopher Lawrence "Bong" T. Go
AN ACT
PROVIDING MEASURES TO PROTECT INDIVIDUALS ENGAGED IN FOOD, 
GROCERY AND PHARMACY DELIVERY SERVICES
EXPLANATORY NOTE
The effect of COVID-19 pandemic on mobility pushed people to explore new 
and more convenient ways of shopping and dining. According to Grab's "Food and 
Grocery Trends" report, 7 in 10 Filipino consumers now consider delivery services a 
permanent part of their lifestyle, with both frequency and per-order spending 
significantly increasing from 2019 to 2022.1
It is undeniable that deliveries of food, grocery, supplies, and even medical 
supplies had become the preferred way of shopping of consumers, since these services 
offer the ease of buying without leaving the comforts of their homes.
However, alongside this growing reliance on delivery services is a troubling rise 
in fraudulent activities. In these incidents, perpetrators place cash-on-delivery orders 
and become unreachable when the rider arrives, leaving the rider burdened with 
unpaid goods.
Given the increasing number of consumers opting for safer and more 
convenient purchasing methods, the incidents of fake bookings, and the growing
1 https;//www.rappler.com/business/filipinos-see-food-deliveries-part-new-normal-grab-trend-report 
2022/?utm_source=chatg pt.com


population of delivery riders across the country, it is incumbent upon the State to 
ensure the protection of all parties involved. The rights and safety of both customers 
and riders must be upheld in every transaction.
In view of the foregoing, approval of this bill is earnestly sought.
SENATOR CHRISTOPHE
WRENCE "BONG" T. GO


TWENTIETH CONGRESS OF THE 
)
REPUBLIC OF THE PHILIPPINES 
)
First Regular Session 
)
SENATE
s. No. 1283
fS-sll Senate
25 AUG 27 P2:18
RECEIVED BY
Introduced by Senator Christopher Lawrence "Bong" T. Go
AN ACT
PROVIDING MEASURES TO PROTECT INDIVIDUALS ENGAGED IN FOOD, 
GROCERY AND PHARMACY DELIVERY SERVICES
Be it enacted by the Senate and the House of Representatives of the Philippines in 
Congress assembled:
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Section 1. Short Title. — This Act shall be known as "Food, Grocery, and
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Pharmacy Delivery Services Protection Act of 2025."
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Sec. 2. Definition of Terms. - For purposes of this Act, these terms are defined
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as follows:
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(a) Food, Grocery, and Pharmacy Delivery Service- a form of courier or delivery
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service where a person through a mobile phone application, internet website or any
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other similar platform orders food, grocery or pharmaceutical items from a third-party
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seller and engages the service of a rider or driver for the delivery of said order for a
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fee;
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(b) Food, Grocery, and Pharmacy Delivery Service Providers or Service
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Providers — these are the persons or entities who are engaged in the business of
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providing food, grocery and pharmacy delivery services by way of mobile phone
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applications, internet websites or other similar platforms;
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(c) Delivery Riders or Drivers — regardless of the existing contractual
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relationship with the service providers, these are persons who perform the delivery


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services by picking up the ordered items from the third-party seller, and delivering the 
items to the customers who avail of the service;
(d) Confirmed Order — there shall be a confirmed order once the customer 
sends his confirmation to the delivery rider or driver with respect to the order for the 
purchase of food, grocery and/or pharmaceutical items.
Sec. 3. Prohibition Against Advance Payment - It shall be prohibited for any
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food, grocery, and pharmacy delivery service provider to require delivery riders or
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drivers to advance any monetary amount for the fulfillment of orders.'
In case of cancellation of confirmed orders, the food, grocery, and pharmacy
delivery service provider shall still pay the delivery riders or drivers for the service fee 
due them as if the transaction was successful.
In turn, it shall be the duty of the service providers to pursue claims for 
collection from its cancelling customers.
Any investigation or inquiry conducted by the service providers on the propriety 
or validity of the cancellation shall not affect the right of the riders/drivers to collect 
their respective service fee as provided under this section.
Any food, grocery, and pharmacy delivery service provider who shall be found 
to be in violation of the prohibition on requiring monetary advances from delivery 
riders or drivers shall, upon conviction, be subject to the penalty of arresto mayor 
and/or fine of an amount not exceeding One hundred thousand pesos (P100,000.00) 
and the licenses and permits of said violators shall be revoked. This is without 
prejudice to any other available remedies under existing laws.
Sec. 4. Know-Your-Customer Rules for Food, Grocery and Pharmacy Delivery 
Service. - The service providers shall require its customers, prior to the registration
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with their mobile phone applications, internet websites or other similar platforms, to
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submit a valid proof of identity. The processing of personal information done in
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accordance with this section shall be fully compliant with the requirements of Republic
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Act No. 10173, or the "Data Privacy Act of 2012."
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Sec. 5. Prohibited Acts. -


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(a) Using Another Person's Persona! Information. - it shall be unlawful for any 
person to use the personal information of another such as, but not limited to, name, 
address, and contact number when registering for any food, grocery, and pharmacy 
delivery service;
(b) Canceiiation of Confirmed Orders - it shall be unlawful for any person to 
cancel a confirmed order unless such option is specifically allowed by the food, 
grocery, and pharmacy delivery service hired;
(c) Piacing of Hoax Order- it shall be unlawful for any person to: (1) place an 
order under the name of another unless the latter consented to the same; (2) place 
an order using a fictitious name, addresser both; and
(d) Refusal to Receive Unpaid Order - it shall be unlawful for any person to 
unjustly refuse to receive an order when such order has been placed by him personally 
or if the order is placed by virtue of his authority.
Any person who shall commit any of the prohibited acts as provided for in this 
section shall, upon conviction, be subject to the penalty of arresto mayor anAjor fine 
of an amount not exceeding One hundred thousand pesos (P100,000.00) without 
prejudice to any other available remedies under existing laws.
Sec. 6. Repealing Clause. - All laws, presidential decrees, executive orders, 
proclamations, rules and regulations, or any part thereof, which are inconsistent with 
the provisions of this Act are hereby repealed or modified accordingly.
Sec. 7. Separability Clause. - If any provision or part of this Act, or the 
application thereof to any person or circumstance, is held unconstitutional or invalid, 
the remainder of this Act shall not be affected thereby.
Sec. 8. Effectivity. - This Act shall take effect fifteen (15) days from its 
pubiication in the Official Gazette or in at ieast two (2) newspapers of general 
circulation.
Approved,