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Republic of the Philippines /-” RECEIVED
HOUSE OF REPRESENTATIVES I pyre, APR 2 4
Quezon City time =
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SEVENTEENTH CONGRESS
Second Regular Session
7524

HOUSE BILL NO.

Introduced by Representative MICHAEL L. ROMERO

- EXPLANATORY NOTE

In the Republic of the Philippines, it is imperative that all telecommunications
company or service providers adhere and comply to the rights and welfare
of its consumers/subscribers.

This includes and is not in any way limited to: quality services, resources
management, service regulation, penalties-sanctions and dispute resolution.

This shall cover all electronic communications and transactions.
This House Bill seeks to promote the rights and interests of the

consumer/subscriber, to foster the general welfare and to establish the
correct standards of conduct for all business and industry.

Towards this end, the State shall implement measures to achieve these noble
objectives.

Thus, the early passage of this bill is earnestly requested.

(L/L. ROMERO Ph.D.


Republic of the Philippines
HOUSE OF REPRESENTATIVES
Quezon City

SEVENTEENTH CONGRESS
Second Regular Session

HOUSE BILL NO. .7024

Introduced by Representative MICHAEL L. ROMERO

AN ACT

MANDATING ALL TELECOMMUNICATIONS COMPANY (SERVICE
PROVIDER) TO PROVIDE ALL SUBSCRIBERS A COPY OF THE
SANCTIONS MADE TO THEIR AGENTS/PERSONNEL WHO WHERE
INVOLVED IN ACTS OF TAMPERING, SABOTAGE AND ALL OTHER
FRAUDULENT SCHEMES, TO UPHOLD CONSUMER PROTECTION,
PROVIDING PENALTIES AND SANCTIONS, AND FOR OTHER
PURPOSES

Be it enacted by the Senate and House of Representatives of the Philippines
in Congress assembled:

SECTION 1. DECLARATION OF POLICY - it is hereby declared a
policy of the state to:

a. Promote the interests of the consumers/subscribers ;

b. Foster the general welfare and create acceptable standards of
protocol for all business and industries ;

c. Defend against all forms of deception, unfair and unethical
practices and schemes ;

d. Facilitate the proper implementation of the rights of the

consumer/subscriber ; and


e. Hasten the imposition of all existing policies and guidelines of the
RA7394 (Consumer act of the Philippines).

SECTION 2. PROVIDING ALL SUBSCRIBERS A COPY OF THE
SANCTIONS MADE TO THEIR AGENTS/PERSONNEL:

a. All telecommunications company / service provider shall be
mandated to provide all subscribers a copy of the sanctions made
to their agents/personnel who were involved in acts of tampering,
sabotage and all other fraudulent schemes;

b. This prohibition shall apply to all postpaid subscriptions under a
service contract, regardless of the duration of its contract;

cc. This prohibition shall apply regardless of the tenure of the contract
consummated by the subscriber; and

d. Sanctions shall be executed and delivered immediately; upon the
justification and acknowledgement of the tampering, sabotage
and all other fraudulent schemes.

SECTION 3. PENALTIES AND SANCTIONS:
For every violation of this act; or for very failure to comply with:

The Telecommunications company/Service provider shall pay a fine of not
less than Two hundred thousand pesos (P200,000.00) for the first offense; a
fine of not less than Five hundred thousand pesos (P500,000.00) for the
second offense.

In case of subsequent offenses;

The penalty shall be a fine of not less than One million pesos (P1,000,000.00),

and revocation of the franchise to operate.

SECTION 4. TRANSITORY PROVISION - Existing industries, businesses
and offices affected by the implementation of this Act shall be given


six (6) months transitory period from the effectivity of the IRR or such
other period as may be determined, to comply with the requirements
of this Act.

SECTION 5. IMPLEMENTING RULES AND REGULATIONS - The
departments and agencies charged, to be led by the Bureau of
Communication Services (BCS) of the PCOO, Department of Trade and
Industry (DTI), Department of Information and Communications
Technology (DICT) and the National Telecommunication Commission
(NTC) with carrying out the provisions of this Act, shall within sixty (60)
days after the effectivity of this Act, formulate the necessary rules and

regulations for its effective implementation.

SECTION 6. REPEALING CLAUSE - All laws, decrees, executive
orders, rules and regulations, or parts thereof inconsistent with the

provisions of this Act are hereby repealed or modified accordingly.

SECTION 7. SEPARABILITY CLAUSE - If, for any reason, any section
or provision of this Act is held unconstitutional or invalid, the other

sections or provisions hereof shall not be affected thereby.

SECTION 8. EFFECTIVITY CLAUSE - This Act shall take effect after
fifteen (15) days from its publication in the Official Gazette or in at least
two (2) national newspapers of general circulation whichever comes

earlier.

Approved,