conv: I just had a window replaced.  My wife had to meet him since I was busy_comma_ so I trusted he would do a good job in my absence. I just had to replace one of the window panes in my house. How come? And was it a pain to replace it? I'm not sure what happened.  I had to have a guy come out to replace it_comma_ and couldn't meet him_comma_ so my wife had to. I hope he did a good job! My said he did!  I had quite a bit of confidence in him_comma_ based on others' feedback. Awesome_comma_ I'm glad to hear that. Sometimes it's hard to find contractors with good reputation.