history: I had no issues helping a lady with her computer problem. A lady was having issues with a program on her computer_comma_ and I solved it with no problems! That's awesome! My experience was quite opposite as I sat waiting in the dentist chair for a 2 1/2 hour procedure!
current: That sounds unpleasant, did you get in afterwards?
next: Yes! I'm actually glad it's over :) So, how long did it take you to fix the computer problem?