history: I had a septic tank issue and called a guy that I found a business card from and had him come out. He didn't have hardly any equipment with him and sounded like he didn't know what to do.  I had a septic tank issue and called a guy that I found a business card from and had him come out. He didn't have hardly any equipment with him and sounded like he didn't know what to do. Oh my goodness that sounds so bad! Did they charge you for the visit?
current: No. I just asked what it would cost to fix then told him I couldn't afford it to get him to leave. 
next: You made the right move. They at least have to show up with that giant truck that sucks the tank dry.