history: I ordered a vacuum that I needed asap..however it didn't work when I got it and they wouldn't rush ship another one to me. I ordered a vacuum that I needed asap..however it didn't work when I got it and they wouldn't rush ship another one to me. Could you purchase one from a local store?
current: I could but it would be twice as expensive! I prefer buying things online as it's less of a hassle to return them if something is wrong. I don't have to drive anywhere
next: I see, online is such a convenience but if things get delayed or don't work it becomes an issue.