history: A worker was supposed to come to look at my ac. I changed all my plans to wait for him. He didn't show up and didn't call!  A worker was supposed to come to the house to fix my air conditioning. I changed my plans for him and just sat there. Then he never showed up and didn't even bother to call.  That's annoying_comma_ did you call him after he didn't turn up?
current: We didn't bother. At that point, we didn't want to use him anymore. 
next: That's understandable. What a frustrating experience for you.