history: I felt sad yesterday. At work our computer systems went down and customers were mad Well it started off I was unable to check people in. The IT people are very slow at fixing the issue. Oh man_comma_ where customers upset with you? Yes I was cursed twice and almost had a fight! 
current: Sucks how customers blame employees like it's their fault
next: Exactly and they are getting free healthcare. Some people are so entitled. 