history: Customer service sent me two bad vacuums now. Well the second works but the stretcher pole thing that is metal doesn't work right. Sigh.. Customer service sent me two bad vacuums now. Are you going to keep them
current: The second one yes. It works but the stretcher pole thing that is metal doesn't work right. Normally I know this company will simply give a partial refund instead of sending me the part that isn't working right so it is frustrating.
next: That does sound very frustrating