history: My external hard disk has stop working. I had very important on it. It can't be fixed. My external hard disk has stop working. I had very important data on it. It can't be fixed. That must be frustrating. What are you going to do now?
current: I can't do anything to retrieve the data. I had personal pictures and videos on it. I am sad of losing them.
next: I'm so sorry that happened. What brand is the HD?