history: i had a bad day and tried calling two different people and couldn't get anyone i had a bad day and tried calling 2 different people and couldn't get anyone Oh I'm so sorry_comma_ I'm here if you want to talk thank you. i was able to talk to them later but at the moment i just wanted to vent so bad and couldn't
current: Aw that's terrible :(
next: it's ok. i appreciate your kindness