history: I am so mad!  My insurance company keeps denying a valid claim and it causes the Doctor to send me a bill!  I keep having to call and do their job for them! I am so mad! My insurance company keeps denying a valid claim and it causes the Doctor to send me a bill! I keep having to call and do their job for them! Insurance companies suck.  I hate dealing with them.
current: Yeah, it is quite apparent to me that they genuinely do not care.
next: They're trying to not pay if they don't have too.    more $ in their bank.