history: I am so mad at my cable company!  My internet and TV keeps going out and their technicians are incompetant!   I am so mad at my cable company!  My internet and TV keeps going out and their technicians are incompetent!
current: I am having a similar issue.  You shouldn’t have to pay for a service they aren’t providing. 
next: Yeah, but they never credit me anything for the lost service time!  It makes me see red!