history: I cared about a lady today who was concerned about her child in daycare. I went above and beyond my work to get a message to her about cameras I was working and a lady was concerned about her daughter. I went above and beyond my work description in order to let her know about cameras at a daycare and how she could see them.  That's very kind of you.  Did she feel better after?
current: Yes! She was so kind and I am glad I could help her to make sure he baby is safe!
next: That's good to hear.  Do parents often view the daycare cameras?