history: My house caught on fire and I lost all my belongings. Im so upset right now. I dont know what I am going to do. My house caught on fire and I lost all my belongings. Im so upset right now. I dont know what I am going to do. I am so sorry. That is horrible. Now what?
current: I need to get insurance to take care of me but I lost some irreplaceable things. Im just down right now.
next: That must be so difficult. I hope all turns out well.