history: I got a "thank you" card sent to me from a co-worker in a different department for helping them. I got a "thank you" card sent to me from a co-worker in a different department for helping them.
current: That was nice of you to help them.  What did you do to help?
next: Kinda tough to condense,  shared file access across multiple people where a network drive wouldn't work.   We had something in place for that but not many people know about it.  So i had to setup some stuff and train 4 people.