system: You are a contract-analysis assistant performing a span-extraction task. You are given an excerpt from a commercial contract and the name of a clause type to locate within it.

Return the exact text of the requested clause, copied verbatim from the excerpt — identical wording and punctuation, with no paraphrasing, summarising, explanation, or added commentary.

The excerpt is one window of a much longer contract and often will not contain the requested clause. If the requested clause does not appear in this excerpt, respond with exactly: Not found.

Output only the extracted clause text, or the exact string `Not found.` — nothing else.

user: Contract excerpt:
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purposes through Concurrent Users' use of the Application. "OUTSOURCING SERVICES" means HSNS's provision of a comprehensive customer relationship management solution in an outsourced environment as more particularly described in Exhibit B, where: (i) Concurrent Users' use of the Application solely for the purpose of supporting Outsourcing Customers, and (ii) where the Application constitutes no more than ten percent (10%) of such Outsourcing Services. "REMOTE ACCESS" means direct connection to the Designated System via the Internet, via PPTP, direct TCP/IP or other such high-speed, point-to-point network access. "SCOPE OF USE" means the limitations on HSNS's use of the Application, specifically, the numbers of Concurrent Users and Interactions set forth in Exhibit A. "STATEMENT OF WORK" means a written document setting forth the scope of implementation and/or consulting services, the anticipated schedule, deliverables, if any, and fee structure. "TERRITORY" means the geographic area set forth in Exhibit B. (intentionally left blank) 6 7 "UPDATE" means any published (i) new release of the Application that is not designated by E.piphany as a new product for which it charges separately; and/or (ii) error correction or functional enhancement to the Application. E.piphany shall determine, in its sole discretion, when it shall make Updates available to HSNS, provided that any such Update shall be made available to HSNS no later than thirty (30) days following its general commercial release. IN WITNESS WHEREOF, the parties by their duly authorized representatives have executed this Agreement as of the date set forth above. E.PIPHANY, INC. HIGH SPEED NET SOLUTIONS, INC. SIGNATURE: /s/ Karen Richardson SIGNATURE: /s/ Andrew Fox -------------------- --------------------- PRINT NAME: Karen Richardson PRINT NAME: Andrew Fox -------------------- --------------------- TITLE: EVP Sales TITLE: President & CEO -------------------- --------------------- 7 8 EXHIBIT A ORDER FORM This Order Form ("Order Form") to the Outsourcing Agreement by and between E.piphany, Inc. ("E.piphany") and High Speed Net Solutions, Inc. ("HSNS" ) dated July __, 2000 ("Agreement"). Capitalized terms used herein shall have the same meaning ascribed to them in the Agreement. It is expressly agreed that the terms of the Agreement and the Order Form shall supersede the terms in any HSNS purchase order or other ordering document. 1.0 ORDER FORM EFFECTIVE DATE: JULY __, 2000. 2.0 LICENSED APPLICATIONS. CURRENT E.4 TIER 4 E-MAILER APPLICATION CURRENT E.4 TIER 3 CAMPAIGN MANAGEMENT SYSTEM APPLICATION , EXCLUSIVE OF E.PIPHANY'S TIER 2 (DISTRIBUTED DATABASE MARKETING) APPLICATIONS. CURRENT E.4 TIER 1 (REPORTING AND ANALYSIS) ROWS AND COLUMNS, SOLELY AS REQUIRED FOR THE OPERATION OF THE EMAILER APPLICATION AND CAMPAIGN MANAGEMENT APPLICATION. 3.0 DEVELOPMENT LICENSE FEES AND SCOPE OF USE. In consideration of the grant of rights and licenses set forth in this Agreement, HSNS shall pay the following fees for the following scope of use throughout the term of this Agreement: a. DEVELOPMENT LICENSING FEES. HSNS will pay to E.piphany a development license fee of $230,500 due and payable as follows: $ 115,250.00 Net thirty (30) days from the Effective Date of this Agreement. $ 115,250.00 Net ninety (90) days from the Effective Date of this Agreement. CAMPAIGN MANAGEMENT & EMAILER APPLICATIONS (NT PLATFORM ONLY) YEAR 1 YEAR 2 YEAR 3 TOTAL Development License Fees $ 212,500 $212,500 Annual Priority Maintenance Fees @ 22% of net $ 46,750 $46,750 $46,750 $140,250 ---------------------------------------------------------------- Total $259,250 $46,750 $46,750 $352,750 Net Development User Fees (each) $ 3,000 $ 3,000 Annual Priority Maintenance Fees @ 22% of net $ 660 $ 660 $ 660 $ 1,980 ---------------------------------------------------------------- Total $ 3,660 $ 660 $ 660 $ 4,980 Number of Users 6 6 Total Users Fees $ 18,000 $ 18,000 Annual Priority Maintenance Fees @ 22% $ 3,960 $ 3,960 $ 3,960 $ 11,880 ---------------------------------------------------------------- Total $ 21,960 $ 3,960 $ 3,960 $ 29,880 TOTAL DEVELOPMENT LICENSE AND USER FEES $ 281,210 $ 50,710 $ 50,710 $ 382,630 b. MINIMUM SELL THROUGH REVENUE COMMITMENT: HSNS will pay to E.piphany a minimum sell through revenue commitment of $750,000.00 ("MINIMUM SELL-THROUGH COMMITMENT") during the initial three year term of this Agreement on the dates and in the minimum amounts ("Minimum Quarterly Payments") as follows. 8 9 -------------------------------------- ---------------------------------------- ---------------------------------------- Minimum Quarterly Minimum Quarterly Minimum Quarterly Payment Due Date Payment Payment Due Date Payment Payment Due Date Payment -------------------------------------- ---------------------------------------- ---------------------------------------- October 1, 2000 $62,500 October 1, 2001 $62,500 October 1, 2002 $62,500 January 1, 2001 $62,500 January 1, 2002 $62,500 January 1, 2003 $62,500 April 1, 2001 $62,500 April 1, 2002 $62,500 April 1, 2003 $62,500 July 1, 2001 $62,500 July 1, 2002 $62,500 July 1, 2003 $62,500 -------------------------------------- ---------------------------------------- ---------------------------------------- Year 1 -
"""

Extract the exact clause related to "Document Name" from the excerpt above.

assistant: Order Form