system: You are a contract-analysis assistant performing a span-extraction task. You are given an excerpt from a commercial contract and the name of a clause type to locate within it.

Return the exact text of the requested clause, copied verbatim from the excerpt — identical wording and punctuation, with no paraphrasing, summarising, explanation, or added commentary.

The excerpt is one window of a much longer contract and often will not contain the requested clause. If the requested clause does not appear in this excerpt, respond with exactly: Not found.

Output only the extracted clause text, or the exact string `Not found.` — nothing else.

user: Contract excerpt:
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transition of the Services. Customer agrees to maintain an adequate staff of persons who are knowledgeable with the systems currently used by Customer. Customer further agrees to provide such services and to perform such obligations as are specified as Customer's responsibility in the Conversion Plan and as necessary for Customer to timely and adequately meet the scheduled dates set forth therein. Customer also agrees to cooperate fully with all reasonable requests of M&I made necessary to effect the Conversion in a timely and efficient manner. The Conversion Plan (as it exists on the date of this Agreement and as it may be amended from time to time by the mutual agreement of the parties) is attached hereto as Schedule 4.2. Customer agrees to pay M&I for the costs of the Conversion in accordance with the provisions of Section 8.1. 4.3 Conversion Resources. M&I and Customer will provide a team of qualified experts to assist in the conversion effort. The team and their responsibilities are outlined below. A. M&I Relationship Manager. This individual shall be responsible for the overall implementation of all aspects of the Conversion and shall be the key liaison between Customer and M&I. B. Conversion Project Manager. M&I will provide a team to the Conversion effort. The team members and their responsibilities are defined as follows: Conversion Project Manager - Will have the responsibility and accountability for the Bank Conversion as assigned. The project manager will direct the effort of the Conversion team. He/she will be responsible for managing the goals and will provide assessment of project risks. Product Consultant - Will direct the efforts of the product team assigned by M&I. Areas the product consultant is responsible for include: data mapping and conversion, development efforts, education and training, and third party integration activities. Technical Consultant - The technical consultant assigned manages the network implementation, the operational set-up at M&I, coordination of the data from the existing processors, conversion programmer development activities, and connectivity to third party processors. Conversion Programmers and Representative - This team of conversion professionals will work with Customer on the mapping of the data to be converted, development of program specifications and the program development. This team will assist in building the processing parameters, and provide assistance to Customer through the week of Conversion. The Conversion will be supported by the development staff, the network planner and implementation team, the branch automation team, and other resources within M&I that has responsibility for components of the solution to be delivered to Customer. C. Customer. Customer shall provide a Conversion team to complement the efforts of the M&I Conversion team, and to provide some consistency and direction. The recommended team structure would be as follows. Conversion Project Coordinator - The coordinator would have responsibility for the overall Conversion process and the management of the Conversion team. He/she would work to ensure that the people are given proper direction, and that all Conversion events are executed to meet the established goals, and to maintain consistency among the project teams. Conversion Project Manager - A project manager would be assigned to complement the M&I conversion project manager. The project manager would have a team assembled to work on the Conversion. The Project manager would assist in ensuring that the tasks on the project plan are executed and that the project remains on schedule. He/she would work with the M&I conversion manager to do risk assessment and evaluate overall project status. Conversion Representatives - Core teams of Conversion representatives shall be assigned to assist in establishing consistency in approach and execution. These teams would work closely with the M&I Conversion team. Primary areas of responsibility include: procedure development and adherence to the procedure, assist in evaluating the readiness of the converting institution, assist in the data mapping and test report review exercise, and work with the M&I Conversion team during the Conversion week. It is recommended that dedicated conversion representatives be established to support the following applications: Deposits, Loans, General Ledger, CIS, and Branch Automation. Conversion Trainers - The core group of trainers will be dedicated to the Conversion and shall be responsible for development and execution of the training curriculum to Customer's staff. This group will be trained by M&I using the train-the-trainer approach. Bank Balancers - A core group of Customer's staff would be trained on balancing the M&I applications. This group, in conjunction with M&I, would assist in providing support during Conversion. 4.4 Conversion Milestones. During the conversion process for each of the Banks, M&I will
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Extract the exact clause related to "Renewal Term" from the excerpt above.