Patent AU-2017202436-A1 (AU)
Title: Reservation record based ticketing
Inventor: CARPENTER JILLIAN
IPC: G06Q50/14
Filed: 2017-04-12
Abstract: A computer-implemented process for processing ticketless travel transactions including determining, by one or more processors, that a first travel provider is a travel provider that permits processing of virtual travel transactions without issuance of any electronic or physical ticket, receiving, via a network interface from said travel provider, a virtual travel transaction associated with a traveller, the virtual travel transaction including a reservation with the first travel provider for travel along a travel segment, generating, by the one or more processors, an electronic reservation record for a traveler without issuing any electronic or physical ticket, the electronic reservation record being associated with the virtual travel transaction requesting, by one or more processors, a virtual ticket identifier associated with the travel segment from a global distribution system (GDS), the virtual ticket identifier being unassociated with any electronic or physical ticket, but being accounted for in a substantially similar manner as an electronic ticket or a physical ticket, and providing exclusive evidence, absent any information associated with an electronic or a physical ticket, that the first travel provider has reserved a seat on one or more first travel conveyances for one or more dates specified in the electronic reservation record, receiving, via a network interface, the virtual ticket identifier, adding, by one or more processors, the virtual ticket identifier to a field of the electronic reservation record, determining, by one or more processors, that a second travel provider is a travel provider that permits processing of virtual travel transactions without issuance of any electronic or physical ticket, receiving, via a network interface, a rebooking request from the first travel provider to modify the electronic reservation record based on rebooking of the travel segment from the first travel provider to the second travel provider, modifying, by one or more processors, the electronic reservation record based on the rebooking request to provide a modified electronic reservation record including the virtual ticket identifier and reservation with the second travel provider for travel along the travel segment, and digitally transmitting, via a network interface, the modified electronic reservation record having the virtual ticket identifier to a remote computing system that uses the virtual ticket identifier included in the modified electronic reservation record as exclusive evidence, absent any information associated with an electronic or physical ticket, that the reservation has been confirmed for the traveler by the first travel provider and as proof of a commitment to compensate the second travel provider for servicing the traveler, allowing the second travel provider to fulfil the travel segment on a second travel conveyance and receive compensation for the travel segment without requesting control of any information associated with an electronic or physical ticket, and improving processing of the modified electronic reservation record performed at the remote computing system by eliminating duplicate information provided in an electronic or a physical ticket, providing, by the one or more processors, instructions to transport the traveler on the second travel conveyance to fulfill the travel segment, and receiving, by the one or more processors, the compensation from the traveler as a payment for the travel segment.