Patent SG-11201804948U-A (SG)
Title: Locator diagnostic for emergency dispatch
Inventor: CLAWSON JEFFREY J
IPC: G06Q50/26
Filed: 2016-12-02
Abstract: CADSystem Communicaton Device 1.1.6 FIG. 1 Dispatch Center 102 Computer 10 Menoy Di Emergency 108 Dispatch Probonl Dispatch Protocols 124 Determinant Value Calculator L Reporting Component 111 Diagnostic Tools 120 Locator Diagnostic Tool Victim 117 W O 20 17 / 11239 2 Al Dispatcher 104 Output 130 Device Input j2_8 Device (12) INTERNATIONAL APPLICATION PUBLISHED UNDER THE PATENT COOPERATION TREATY (PCT) (19) World Intellectual Property Organization International Bureau (10) International Publication Number (43) International Publication Date WO 2017/112392 Al 29 June 2017 (29.06.2017) WIPO I PCT 111111111111110111011111111111010111110111011111111011101111101011111111111110111111 (51) International Patent Classification: GO6Q 50/26 (2012.01) H04M 3/51 (2006.01) H04M 3/493 (2006.01) (21) International Application Number: PCT/US2016/064719 (22) International Filing Date: 2 December 2016 (02.12.2016) (25) Filing Language: English (26) Publication Language: English (30) Priority Data: 14/757,797 23 December 2015 (23.12.2015) US (72) Inventor; and (71) Applicant : CLAWSON, Jeffrey J. [US/US]; 4649 Farm Meadow Lane, Salt Lake City, Utah 84117 (US). (74) Agent: THOMPSON, John R.; STOEL RIVES LLP, 201 So. Main Street, Suite 1100, One Utah Center, Salt Lake City, Utah 84111 (US). (81) Designated States (unless otherwise indicated, for every kind of national protection available): AE, AG, AL, AM, AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HN, HR, HU, ID, IL, IN, IR, IS, JP, KE, KG, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW. (84) Designated States (unless otherwise indicated, for every kind of regional protection available): ARIPO (BW, GH, GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, TZ, UG, ZM, ZW), Eurasian (AM, AZ, BY, KG, KZ, RU, TJ, TM), European (AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR), OAPI (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, GW, KM, ML, MR, NE, SN, TD, TG). Published: — with international search report (Art. 21(3)) (54) Title: LOCATOR DIAGNOSTIC FOR EMERGENCY DISPATCH (57) : Systems and methods are provided to guide an emergency dispatcher in responding to emergency calls where the incident location is not known. The systems and methods can include a locator diagnostic tool configured to facilitate thorough and consistent information gathering for calls where the incident location is not known. The locator diagnostic tool may traverse a logical tree configured to gather informa- tion that can aid in identifying the incident location and/or provide instructions to the caller that may allow the incident location to be identified. For example, the locator diagnostic tool may aid callers in locating devices designed to transmit their location. The locator diagnostic tool may traverse differ- ent logical paths depending on if the caller can speak freely or not, depending on if the caller or a third party is missing, and/or depending on the type of caller location (e.g., inside, outside, or underground).