CMS ENERGY CORP 10-Q form for quarterly period ended 2024-03-31, page 15: the investment community, and other stakeholders, and it reflects the broader societal impacts of CMS Energy's and Consumers' activities.
CMS Energy's Sustainability Report, which is available to the public, describes CMS Energy's and Consumers' progress toward world class performance measured in the areas of people, planet, and profit.
People: The people element of the triple bottom line represents CMS Energy's and Consumers' commitment to their employees, their customers, the residents of local communities in which they do business, and other stakeholders.
The safety of employees, customers, and the general public is a priority of CMS Energy and Consumers. Accordingly, CMS Energy and Consumers have worked to integrate a set of safety principles into their business operations and culture. These principles include complying with applicable safety, health, and security regulations and implementing programs and processes aimed at continually improving safety and security conditions. Over the last ten years, Consumers' Occupational Safety and Health Administration recordable incident rate has decreased by 20 percent.
CMS Energy and Consumers also place a high priority on customer value and on providing a hometown customer experience. Consumers' customer-driven investment program is aimed at improving safety and increasing electric and gas reliability.
In September 2023, Consumers filed its Reliability Roadmap, an update to its previous Electric Distribution Infrastructure Investment Plan filed in 2021, with the MPSC. The Reliability Roadmap outlines a five-year strategy to improve Consumers' electric distribution system and the reliability of the grid. The plan proposes the following spending for projects designed to reduce the number and duration of power outages to customers through investment in infrastructure upgrades, forestry management, and grid modernization:
•capital expenditures of $7 billion over the next five years; this amount is $3 billion higher than proposed in the previous plan
•maintenance and operating spending of $1.7 billion over the next five years, reflecting an increase of $300 million over the previous plan
Consumers will request rate recovery of these proposed expenditures in future electric rate cases. 
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Question: What steps is CMS Energy Corp taking to improve safety in operations for the quarter ended March 31, 2024?
Answer: Consumers Energy emphasizes safety as a core component of its operations, reflecting its commitment to employees, customers, and the general public. The company integrates safety principles into its business practices, ensuring compliance with safety, health, and security regulations while fostering a culture of continuous improvement. Over the past decade, Consumers has successfully reduced its OSHA recordable incident rate by 20%.

Furthermore, Consumers has implemented a Reliability Roadmap, a five-year strategy designed to enhance the electric distribution system and improve grid reliability. This plan includes $7 billion in capital expenditures and $1.7 billion in maintenance and operating costs, aimed at reducing the frequency and duration of power outages. These initiatives highlight Consumers' dedication to enhancing operational safety and delivering reliable services.