aveni-ai/aveni-bench-banking77 huggingface dataset:
Customer query: Google pay and top up, I want it, can I get it?
A. apple pay or google pay
B. failed transfer
C. extra charge on statement
D. why verify identity
Answer: A
Customer query: What can I use to verify my identify?
A. failed transfer
B. get physical card
C. verify my identity
D. activate my card
Answer: C
Customer query: What do you need to verify my identity?
A. card payment wrong exchange rate
B. apple pay or google pay
C. verify my identity
D. extra charge on statement
Answer: C
Customer query: I need to verify my identity, but how do I do that?
A. wrong exchange rate for cash withdrawal
B. transaction charged twice
C. verify my identity
D. visa or mastercard
Answer: C
Customer query: How can I verify my indentity?
A. reverted card payment?
B. verify my identity
C. edit personal details
D. exchange charge
Answer: B
Customer query: What is needed to prove my identity?
A. card linking
B. card payment not recognised
C. atm support
D. verify my identity
Answer: D
Customer query: What do you need for my identity check?
A. verify my identity
B. card payment fee charged
C. edit personal details
D. top up by card charge
Answer: A
Customer query: How do you verify an identity?
A. topping up by card
B. verify my identity
C. exchange rate
D. change pin
Answer: B
Customer query: Is there a specific type you need for identity verification?
A. visa or mastercard
B. direct debit payment not recognised
C. declined cash withdrawal
D. verify my identity
Answer: D
Customer query: I got a message that I need to verify my identity; what do I do?
A. direct debit payment not recognised
B. verify my identity
C. exchange charge
D. card acceptance
Answer: B
Customer query: Are there any documents needed for the identity check?
A. transfer fee charged
B. country support
C. exchange rate
D. verify my identity
Answer: D
Customer query: What are the steps I need to take to verify my identity?
A. verify my identity
B. card arrival
C. age limit
D. pending card payment
Answer: A
Customer query: What do I need to verify my identity
A. topping up by card
B. top up reverted
C. pin blocked
D. verify my identity
Answer: D
Customer query: I need to verify my identity
A. wrong exchange rate for cash withdrawal
B. verify my identity
C. transfer into account
D. failed transfer
Answer: B
Customer query: I need some help with identity verification.
A. compromised card
B. country support
C. failed transfer
D. verify my identity
Answer: D
Customer query: What's the process for ID verification?
A. disposable card limits
B. wrong amount of cash received
C. pending cash withdrawal
D. verify my identity
Answer: D
Customer query: I would like to know how I can verify my Identity.
A. verify my identity
B. receiving money
C. card payment wrong exchange rate
D. transfer timing
Answer: A
Customer query: What kind of documents do I need for the identity check?
A. balance not updated after bank transfer
B. compromised card
C. verify my identity
D. Refund not showing up
Answer: C
Customer query: Let me know the steps for the identity checks
A. verify my identity
B. top up by card charge
C. balance not updated after bank transfer
D. transfer fee charged
Answer: A
Customer query: What should I do to verify my identity?
A. verify my identity
B. balance not updated after bank transfer
C. pin blocked
D. declined transfer
Answer: A
Customer query: What are the steps to verify my identity?
A. verify my identity
B. declined transfer
C. atm support
D. card delivery estimate
Answer: A
Customer query: How does my identity get verified?
A. verify my identity
B. top up by card charge
C. getting spare card
D. card payment fee charged
Answer: A
Customer query: What things do I need to verify my identity?
A. card acceptance
B. pending cash withdrawal
C. verify my identity
D. passcode forgotten
Answer: C
Customer query: What steps do I take to verify my identity?
A. pending cash withdrawal
B. activate my card
C. verify my identity
D. top up limits
Answer: C
Customer query: Can I verify my identity online?
A. verify my identity
B. card acceptance
C. cancel transfer
D. exchange charge
Answer: A
Customer query: do the details of my profile have to match my documents
A. cash withdrawal not recognised
B. card payment fee charged
C. verify my identity
D. visa or mastercard
Answer: C
Customer query: Where do I verify my identity?
A. top up by bank transfer charge
B. Refund not showing up
C. visa or mastercard
D. verify my identity
Answer: D
Customer query: When getting my ID checked, what are the steps involved?
A. verify my identity
B. exchange via app
C. pin blocked
D. getting virtual card
Answer: A
Customer query: do I need anything for the identity check?
A. top up reverted
B. top up by bank transfer charge
C. age limit
D. verify my identity
Answer: D
Customer query: which kind of documentation do I need for identity check?
A. transfer timing
B. verify my identity
C. card about to expire
D. card linking
Answer: B
Customer query: How do I go forth on verifying my identity?
A. passcode forgotten
B. verify my identity
C. card about to expire
D. exchange via app
Answer: B
Customer query: What can I do to verify my identity?
A. verify my identity
B. card delivery estimate
C. balance not updated after cheque or cash deposit
D. country support
Answer: A
Customer query: What do you need so I can verify my identity?
A. top up failed
B. verify source of funds
C. automatic top up
D. verify my identity
Answer: D
Customer query: What do I need to show who I am?
A. cash withdrawal not recognised
B. beneficiary not allowed
C. verify my identity
D. card linking
Answer: C
Customer query: Do I need any kind of documentation for the identity check?
A. extra charge on statement
B. verify my identity
C. age limit
D. activate my card
Answer: B
Customer query: What will I need for identity verification?
A. exchange rate
B. balance not updated after bank transfer
C. verify my identity
D. getting spare card
Answer: C
Customer query: Is there any way to verify who I am?
A. exchange via app
B. top up by cash or cheque
C. verify my identity
D. transfer timing
Answer: C
Customer query: Is there any documentation needed for the identity check?
A. receiving money
B. why verify identity
C. verify my identity
D. getting spare card
Answer: C
Customer query: What all am I required to show for the identity check?
A. verify my identity
B. topping up by card
C. get disposable virtual card
D. card payment wrong exchange rate
Answer: A
Customer query: What do I do for the identity check?
A. card payment fee charged
B. get physical card
C. transfer timing
D. verify my identity
Answer: D
Customer query: What do I need to do to verify my identity?
A. exchange via app
B. verify my identity
C. exchange charge
D. declined transfer
Answer: B
Customer query: I live in the US but want to get a card
A. country support
B. cash withdrawal not recognised
C. pin blocked
D. verify my identity
Answer: A
Customer query: Are your cards available in Europe?
A. country support
B. direct debit payment not recognised
C. change pin
D. card swallowed
Answer: A
Customer query: Can I use your app if I am from the EU?
A. lost or stolen phone
B. country support
C. exchange via app
D. order physical card
Answer: B
Customer query: What countries are supported?
A. compromised card
B. order physical card
C. country support
D. virtual card not working
Answer: C
Customer query: i live in the US can i still get a card?
A. pending card payment
B. country support
C. card not working
D. card linking
Answer: B
Customer query: Can I get a card outside the UK?
A. top up failed
B. extra charge on statement
C. wrong exchange rate for cash withdrawal
D. country support
Answer: D
Customer query: I'm not in the UK, can I still get a card?
A. country support
B. cancel transfer
C. card swallowed
D. atm support
Answer: A
Customer query: I'm not in the UK, is it possible for me to still get a card?
A. disposable card limits
B. exchange charge
C. country support
D. card swallowed
Answer: C
Customer query: Now that I live in the US how can I get a card?
A. getting virtual card
B. failed transfer
C. country support
D. passcode forgotten
Answer: C
Customer query: Can I get one of your cards in the EU
A. pending top up
B. get disposable virtual card
C. country support
D. lost or stolen phone
Answer: C
Customer query: Can I get a card despite the fact I'm not in the UK?
A. pending card payment
B. country support
C. card about to expire
D. top up limits
Answer: B
Customer query: Where do I need to live to get support?
A. transaction charged twice
B. age limit
C. country support
D. balance not updated after cheque or cash deposit
Answer: C
Customer query: Do you support the EU?
A. reverted card payment?
B. balance not updated after cheque or cash deposit
C. country support
D. declined transfer
Answer: C
Customer query: how do i get a card if i am in the usa
A. top up reverted
B. beneficiary not allowed
C. country support
D. transfer not received by recipient
Answer: C
Customer query: Please help me get a new card, I reside in the United States.
A. visa or mastercard
B. country support
C. card payment not recognised
D. lost or stolen phone
Answer: B
Customer query: Is it possible to get a card if I'm not in the UK?
A. change pin
B. unable to verify identity
C. country support
D. order physical card
Answer: C
Customer query: Is my country supported
A. getting spare card
B. wrong amount of cash received
C. exchange rate
D. country support
Answer: D
Customer query: From what countries can I use this product?
A. country support
B. Refund not showing up
C. getting spare card
D. card not working
Answer: A
Customer query: Where can I find your locations?
A. unable to verify identity
B. country support
C. card acceptance
D. direct debit payment not recognised
Answer: B
Customer query: Can I get a card even if I live outside the UK?
A. why verify identity
B. country support
C. card acceptance
D. disposable card limits
Answer: B
Customer query: I am from the EU, can I sign up?
A. card arrival
B. transfer fee charged
C. country support
D. card acceptance
Answer: C
Customer query: I would like to receive and use the card in Europe, is that possible?
A. country support
B. declined transfer
C. supported cards and currencies
D. change pin
Answer: A
Customer query: What countries do you support?
A. country support
B. card about to expire
C. wrong exchange rate for cash withdrawal
D. virtual card not working
Answer: A
Customer query: What countries are you currently in?
A. balance not updated after cheque or cash deposit
B. wrong exchange rate for cash withdrawal
C. compromised card
D. country support
Answer: D
Customer query: What locations are you in?
A. transfer fee charged
B. country support
C. extra charge on statement
D. top up by cash or cheque
Answer: B
Customer query: Can you tell me what countries you operate in?
A. top up limits
B. verify my identity
C. transfer fee charged
D. country support
Answer: D
Customer query: I need a card, but I'm in the US at the moment.
A. order physical card
B. country support
C. cash withdrawal not recognised
D. card arrival
Answer: B
Customer query: What countries will my card be supported in?
A. country support
B. card payment not recognised
C. atm support
D. virtual card not working
Answer: A
Customer query: Do you have a list of countries you operate in?
A. country support
B. card payment wrong exchange rate
C. transfer fee charged
D. top up by card charge
Answer: A
Customer query: In what countries do you do business?
A. verify top up
B. wrong amount of cash received
C. cash withdrawal charge
D. country support
Answer: D
Customer query: I don't live in the UK.  Can I still get a card?
A. get disposable virtual card
B. fiat currency support
C. cash withdrawal not recognised
D. country support
Answer: D
Customer query: Where do you support?
A. country support
B. virtual card not working
C. passcode forgotten
D. card swallowed
Answer: A
Customer query: Am I able to get a card in EU?
A. get disposable virtual card
B. lost or stolen phone
C. country support
D. disposable card limits
Answer: C
Customer query: What countries do you currently do business in?
A. country support
B. atm support
C. card about to expire
D. compromised card
Answer: A
Customer query: I'm not in the UK, can I get a card?
A. contactless not working
B. country support
C. declined transfer
D. transfer timing
Answer: B
Customer query: If i'm not in the UK, can I still get a card?
A. getting virtual card
B. country support
C. declined cash withdrawal
D. wrong amount of cash received
Answer: B
Customer query: How many countries do you support?
A. request refund
B. passcode forgotten
C. country support
D. direct debit payment not recognised
Answer: C
Customer query: What countries do you do business in?
A. lost or stolen phone
B. balance not updated after bank transfer
C. country support
D. card about to expire
Answer: C
Customer query: What are the countries you operate in.
A. get disposable virtual card
B. country support
C. verify source of funds
D. atm support
Answer: B
Customer query: Can the card be mailed and used in Europe?
A. country support
B. get disposable virtual card
C. passcode forgotten
D. transfer not received by recipient
Answer: A