Bug: Bsod shortly after Thunderbird (68.9.0 - 32 bit) launch
Status: RESOLVED
Priority: P2
Resolution: INVALID
Created: 2020-06-11 09:38:32+00:00
Resolved: 2020-12-30 14:46:43+00:00

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:77.0) Gecko/20100101 Firefox/77.0

Steps to reproduce:

Problems occurred this week, probably after updating Thunderbird or Windows 10 (32).


Actual results:

Within a minute of launching tunderbird, BSOD will appear. Thunderbird is unusable in this state.


Expected results:

Instructions how to fix problem (or fix a thunderbird bug in next ver.)

Memory.dmp: 

Microsoft (R) Windows Debugger Version 10.0.19528.1000 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\vikto\Desktop\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (3 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
19041.1.x86fre.vb_release.191206-1406
Machine Name:
Kernel base = 0x84a00000 PsLoadedModuleList = 0x84ccb998
Debug session time: Thu Jun 11 09:29:07.815 2020 (UTC + 2:00)
System Uptime: 0 days 8:42:30.678
Loading Kernel Symbols
...............................................................
................................................................
.................Page 5114 not present in the dump file. Type ".hh dbgerr004" for details
...............................................
......
Loading User Symbols
PEB is paged out (Peb.Ldr = 02faa00c).  Type ".hh dbgerr001" for details
Loading unloaded module list
........................
For analysis of this file, run !analyze -v
eax=bfb03d68 ebx=00000000 ecx=84b73dfc edx=84b8e2c6 esi=00000000 edi=00000000
eip=84b73b44 esp=bfb037ec ebp=bfb03804 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00000246
nt!KeBugCheckEx:
84b73b44 55              push    ebp
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 87ecd419, The address that the exception occurred at
Arg3: 00000000, Parameter 0 of the exception
Arg4: 00019000, Parameter 1 of the exception

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 15

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on VIKI

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.Sec
    Value: 16

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 60

    Key  : Analysis.System
    Value: CreateObject


ADDITIONAL_XML: 1

BUGCHECK_CODE:  1e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: ffffffff87ecd419

BUGCHECK_P3: 0

BUGCHECK_P4: 19000

READ_ADDRESS:  00019000 

EXCEPTION_PARAMETER2:  00019000

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  thunderbird.exe

DEVICE_OBJECT: ce76f6a8

DRIVER_OBJECT: 892fe4b8

IMAGE_NAME:  ???

MODULE_NAME: ???

FAULTING_MODULE: 00000000 

TRAP_FRAME:  bfb03e4c -- (.trap 0xffffffffbfb03e4c)
ErrCode = 00000000
eax=00000000 ebx=8a2aebe0 ecx=00019000 edx=bfb03ee0 esi=fe8c6676 edi=00000048
eip=87ecd419 esp=bfb03ec0 ebp=bfb03efc iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
mrcbt+0x2419:
87ecd419 8b01            mov     eax,dword ptr [ecx]  ds:0023:00019000=????????
Resetting default scope

STACK_TEXT:  
bfb037e8 84c1a3ca 0000001e c0000005 87ecd419 nt!KeBugCheckEx
bfb03804 84b8e2b2 bfb03d68 bfb03f4c bfb03910 nt!KiFatalExceptionHandler+0x1a
bfb03828 84b8e284 bfb03d68 bfb03f4c bfb03910 nt!ExecuteHandler2+0x26
bfb03900 84ab9e28 bfb03d68 bfb03910 00010037 nt!ExecuteHandler+0x24
bfb03d4c 84b86f21 bfb03d68 00000000 bfb03e4c nt!KiDispatchException+0x2b8
bfb03db8 84b8b802 e5e5e5e5 e5e5e5e5 e5e5e5e5 nt!KiDispatchTrapException+0x51
bfb03db8 87ecd419 e5e5e5e5 e5e5e5e5 e5e5e5e5 nt!KiTrap0E+0x382
WARNING: Stack unwind information not available. Following frames may be wrong.
bfb03efc 87ecd283 8a2aeb28 b4fe89b8 bfb03fe0 mrcbt+0x2419
bfb03f18 84a4ae38 8a2aeb28 b4fe89b8 cc93319c mrcbt+0x2283
bfb03f34 87673c64 cc93307c bfb03f54 84b7401f nt!IofCallDriver+0x48
bfb03f40 84b7401f cc93319c 84d135b0 84b73dfc Ntfs!NtfsStorageDriverCallout+0x14
bfb03f40 84ab7675 cc93319c 84d135b0 84b73dfc nt!KiSwitchKernelStackAndCallout+0xb3
cc9330d4 84ab74b4 00003000 00000005 89b3dc00 nt!KiExpandKernelStackAndCalloutOnStackSegment+0x135
cc93310c 84ab736c cc931000 00000000 89b3dc00 nt!KiExpandKernelStackAndCalloutSwitchStack+0x94
cc93314c 84ab7341 87673c50 cc93319c 00003000 nt!KeExpandKernelStackAndCalloutInternal+0x20
cc93316c 876649b4 87673c50 cc93319c 00003000 nt!KeExpandKernelStackAndCalloutEx+0x23
cc9331d8 87663fe5 ac7ed708 89b3dc00 b4fe89b8 Ntfs!NtfsMultipleAsync+0xec
cc933394 8766df56 ac7ed708 7fbe7000 00000000 Ntfs!NtfsNonCachedIo+0x4e5
cc933514 8766d16c 9a603b1e 8823e9b8 8a2bd018 Ntfs!NtfsCommonWrite+0xb16
cc933598 84a4ae38 8a2bd018 8823e9b8 ca784b30 Ntfs!NtfsFsdWrite+0x16c
cc9335b0 8235efb9 8823e9b8 8a21f2f0 882301b8 nt!IofCallDriver+0x48
cc9335ec 8235d0cc 00000000 8a21f2f0 8a21f2f0 FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x279
cc933618 84a4ae38 8a21f2f0 8823e9b8 8823e9b8 FLTMGR!FltpDispatch+0x9c
cc933630 84b0a0b1 cc93398c af9d9b10 ce76f6a8 nt!IofCallDriver+0x48
cc93364c 84b1e7b3 cc933694 cc933678 00000000 nt!IoSynchronousPageWriteEx+0xfb
cc93368c 84afaf72 7fbe7000 00000000 00000000 nt!MiIssueSynchronousFlush+0x49
cc9337fc 84a9ac9e e5cafaa0 e5cafaa0 00000000 nt!MiFlushSectionInternal+0x822
cc933858 84a99982 00100000 00000001 cc93398c nt!MmFlushSection+0xc4
cc933918 84a3f776 00000000 00000000 00000000 nt!CcFlushCachePriv+0x472
cc933940 8771871c aa6eebe4 00000000 00000000 nt!CcCoherencyFlushAndPurgeCache+0x48
cc933964 877185f6 00000000 00000000 cc93398c Ntfs!NtfsCoherencyFlushAndPurgeCache+0x3a
cc9339b8 87716bd2 00000000 00000000 00000001 Ntfs!NtfsFlushUserStream+0x6c
cc933a04 87716e7d 9a603436 cf7b2d14 cc933b64 Ntfs!NtfsPerformOptimisticFlush+0x88
cc933ab0 87716c6f 9a603462 cf7b2d14 00000000 Ntfs!NtfsCommonFlushBuffers+0x1ad
cc933ae4 84ab73c5 cc933b64 a752a0a9 cf7b2d14 Ntfs!NtfsCommonFlushBuffersCallout+0x1d
cc933b1c 84ab7341 87716c52 cc933b64 00000001 nt!KeExpandKernelStackAndCalloutInternal+0x79
cc933b3c 87729d9c 87716c52 cc933b64 00001800 nt!KeExpandKernelStackAndCalloutEx+0x23
cc933b78 87729d20 9a60355e ac4a3038 8a2bd018 Ntfs!NtfsCommonFlushBuffersOnNewStack+0x46
cc933bd8 84a4ae38 8a2bd018 ac4a3038 ac47c008 Ntfs!NtfsFsdFlushBuffers+0x9c
cc933bf0 8235efb9 ac4a3038 8a21f2f0 ac4a0038 nt!IofCallDriver+0x48
cc933c2c 8235d0cc 00000000 ce76f6a8 8a21f2f0 FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x279
cc933c58 84a4ae38 8a21f2f0 ac4a3038 ac4a3038 FLTMGR!FltpDispatch+0x9c
cc933c74 84d49094 00000000 ac4a3038 00000001 nt!IofCallDriver+0x48
cc933cc0 84e0b0ad ce76f6a8 00000000 00000001 nt!IopSynchronousServiceTail+0x134
cc933d28 84e0af11 00000b01 00000000 00000000 nt!NtFlushBuffersFileEx+0x197
cc933d44 84b8560b 00000b64 0317f7d4 0317f7dc nt!NtFlushBuffersFile+0x15
cc933d44 776214f0 00000b64 0317f7d4 0317f7dc nt!KiSystemServicePostCall
0317f7dc 00000000 00000000 00000000 00000000 0x776214f0


STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x1E_c0000005_R_IMAGE___???

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x86

OSNAME:  Windows 10

FAILURE_ID_HASH:  {64f93bdb-e0d6-9527-0e16-3590dc959c3f}

Followup:     MachineOwner
---------