Bug: "Get Messages" seems to remove all the tags from my messages.
Status: RESOLVED
Priority: --
Resolution: DUPLICATE
Created: 2020-01-09 11:19:45+00:00
Resolved: 2020-01-13 09:59:58+00:00

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0

Steps to reproduce:

I upgraded to Version 68.3.1, and all my tags had disappeared. I tried to tag manually some of the most recent messages, but the tagging kept disappearing. I disabled all Message Filters, and retagged manually one recent message of the top of my mailbox. It remained tagged for a while, but as soon as I click on the "Get Messages" button, the tag disappears. 


  Application Basics

    Name: Thunderbird
    Version: 68.3.1
    Build ID: 20191215232630

    Update Channel: release
    User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Thunderbird/68.3.1
    OS: Windows_NT 10.0

    Launcher Process: Enabled
    Multiprocess Windows: 0/0
              Disabled
    Remote Processes: 0
    Enterprise Policies: Inactive
    Google Location Service Key: Missing
    Google Safebrowsing Key: Missing
    Mozilla Location Service Key: Missing
    Safe Mode: false

  Mail and News Accounts
    account1:
      INCOMING: account1, , (imap) imap.1und1.de:993, SSL, passwordCleartext
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, true
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
      OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false

    account2:
      INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

    account3:
      INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
      OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

    account4:
      INCOMING: account4, , (imap) mail.messagingengine.com:993, SSL, passwordCleartext
      OUTGOING: , mail.messagingengine.com:465, SSL, passwordCleartext, true

    account5:
      INCOMING: account5, , (imap) imap.gmail.com:993, SSL, OAuth2
      OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

    account6:
      INCOMING: account6, , (rss) Feeds, plain, passwordCleartext

    account7:
      INCOMING: account7, , (imap) imap.orange.fr:993, SSL, passwordCleartext
      OUTGOING: , smtp.orange.fr:465, SSL, passwordCleartext, true

    account9:
      INCOMING: account9, , (imap) imap.gmail.com:993, SSL, OAuth2
      OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
      OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, false

  Crash Reports for the Last 3 Days

  Remote Processes

    Type: Count

  Extensions

      Name
      Version
      Enabled
      ID

        Amazon.co.uk
        1.1
        true
        amazon@search.mozilla.org

        Bing
        1.0
        true
        bing@search.mozilla.org

        DuckDuckGo
        1.0
        true
        ddg@search.mozilla.org

        Google
        1.0
        true
        google@search.mozilla.org

        Twitter
        1.0
        true
        twitter@search.mozilla.org

        Wikipedia (en)
        1.0
        true
        wikipedia@search.mozilla.org

        Flexible Identity
        1.0.6
        false
        fid@axiom

        gContactSync
        3.0.0
        false
        gContactSync@pirules.net

        Mail Merge
        5.6.0
        false
        mailmerge@example.net

        Mail Redirect
        0.10.6
        false
        {CC3C233D-6668-41bc-AAEB-F3A1D1D594F5}

        Module Signal Spam pour Thunderbird
        2.2.3
        false
        signal-spam@signal-spam.fr

        Quicktext
        1.5
        false
        {8845E3B3-E8FB-40E2-95E9-EC40294818C4}

        Send Later
        6.4.6
        false
        sendlater3@kamens.us

        Stationery
        1.0.0
        false
        {d0e38b3a-0d60-46bf-bf01-83d4ba041015}

  Security Software

    Type: Name

      Antivirus: Trend Micro OfficeScan Antivirus
      Antispyware: Trend Micro OfficeScan Anti-spyware
      Firewall: Trend Micro Personal Firewall;Windows Firewall

  Graphics

      Features
      Compositing: Basic
      Asynchronous Pan/Zoom: none
      WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000bdb4)
EGL_VERSION: 1.4 (ANGLE 2.1.0.8a050090f926)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
      WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA Quadro M1000M Direct3D11 vs_5_0 ps_5_0)
      WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.8a050090f926)
      WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
      WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
      WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000bdb4)
EGL_VERSION: 1.4 (ANGLE 2.1.0.8a050090f926)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
      WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA Quadro M1000M Direct3D11 vs_5_0 ps_5_0)
      WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.8a050090f926)
      WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
      WebGL 2 Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
      Uses Tiling (Content): true
      Off Main Thread Painting Enabled: true
      Off Main Thread Painting Worker Count: 4
      Target Frame Rate: 60
      DirectWrite: true (10.0.16299.1268)

      GPU #1
      Active: Yes
      Description: NVIDIA Quadro M1000M
      Vendor ID: 0x10de
      Device ID: 0x13b1
      Driver Version: 26.21.14.3170
      Driver Date: 7-24-2019
      Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_bb68e6430e82a94c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_bb68e6430e82a94c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_bb68e6430e82a94c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_bb68e6430e82a94c\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_bb68e6430e82a94c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_bb68e6430e82a94c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_bb68e6430e82a94c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_bb68e6430e82a94c\nvldumd.dll
      Subsys ID: 06e51028
      RAM: 2048

      GPU #2
      Active: No
      Description: Intel(R) HD Graphics 530
      Vendor ID: 0x8086
      Device ID: 0x191b
      Driver Version: 23.20.16.4973
      Driver Date: 2-28-2018
      Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
      Subsys ID: 06e51028
      RAM: Unknown

      Diagnostics
      AzureCanvasBackend: skia
      AzureContentBackend: skia
      AzureFallbackCanvasBackend: cairo
      ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]

      Decision Log
      HW_COMPOSITING: disabled by user: Disabled by pref
      D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
      DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
      D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
      GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
      WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-angle by runtime: ANGLE is disabled
      WEBRENDER_QUALIFIED: blacklisted by env: No qualified hardware

    Crash Guard Disabled Features

    Workarounds

    Failure Log

  Media

      Audio Backend: wasapi
      Max Channels: 2
      Preferred Sample Rate: 48000

      Output Devices

        Name
        Group
        Vendor
        State
        Preferred
        Format
        Channels
        Rate
        Latency

        Speakers (Realtek USB Audio)
        USB\VID_0BDA&PID_4014&MI_00\a&ed3730&0&0000
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Headphones (Realtek USB Audio)
        USB\VID_0BDA&PID_4014&MI_00\a&ed3730&0&0000
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Headset (XQISIT Streetparty 2.0 Hands-Free)
        BTHHFENUM\BthHFPAudio\8&b383c5a&0&97
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        InFocus HDD (Intel(R) Display Audio)
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        Headset Earphone (JLab Flex BT Hands-Free)
        BTHHFENUM\BthHFPAudio\8&dd5ba98&0&97
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        BBK TV (Intel(R) Display Audio)
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        DELL U2415 (Intel(R) Display Audio)
        HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000\4&c93a5c&0&0201
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        Headphones (JBL GO Stereo)
        BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&8615\7&6d13cbf&1&B869C2F16F72_C00000000
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Acer H5360 (Intel(R) Display Audio)
        HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000\4&c93a5c&0&0201
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        Headset Earphone (JBL Clip 2 Hands-Free)
        BTHHFENUM\BthHFPAudio\8&1e3e13e1&0&97
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Speakers (Sennheiser USB headset)
        USB\VID_1395&PID_0025&MI_00\6&3263e188&0&0000
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 44100, support: 44100 - 44100
        0 - 0

        PT-EZ770Z (Intel(R) Display Audio)
        HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000\4&c93a5c&0&0201
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        Headphones (XQISIT Streetparty 2.0 Stereo)
        BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\7&6d13cbf&1&FAC03C655F1E_C00000000
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Headset (JBL GO Hands-Free)
        BTHHFENUM\BthHFPAudio\8&13275919&0&97
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Speakers (JLab Flex BT Stereo)
        BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&00010039_PID&1582\7&6d13cbf&1&003C58200598_C00000000
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Speakers / Headphones (Realtek Audio)
        HDAUDIO\FUNC_01&VEN_10EC&DEV_0298&SUBSYS_102806E5&REV_1001\4&c93a5c&0&0001
        Enabled
        All
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        144 - 480

        STEELCASE m:s (Intel(R) Display Audio)
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        Disabled
        None
        default: F32LE, support: S16LE F32LE
        1
        default: 22050, support: 22050 - 22050
        0 - 0

        LG TV (Intel(R) Display Audio)
        HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000\4&c93a5c&0&0201
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        Speakers (JBL Clip 2 Stereo)
        BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\7&6d13cbf&1&04FEA1CAE911_C00000000
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Acer P1283 (Intel(R) Display Audio)
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        DELL U2415 (Intel(R) Display Audio)
        HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000\4&c93a5c&0&0201
        Enabled
        All
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        144 - 480

      Input Devices

        Name
        Group
        Vendor
        State
        Preferred
        Format
        Channels
        Rate
        Latency

        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        Speakers / Headphones (Realtek Audio)
        HDAUDIO\FUNC_01&VEN_10EC&DEV_0298&SUBSYS_102806E5&REV_1001\4&c93a5c&0&0001
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Stereo Mix (Realtek Audio)
        HDAUDIO\FUNC_01&VEN_10EC&DEV_0298&SUBSYS_102806E5&REV_1001\4&c93a5c&0&0001
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        0 - 0

        Microphone (Sennheiser USB headset)
        USB\VID_1395&PID_0025&MI_00\6&3263e188&0&0000
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        1
        default: 44100, support: 44100 - 44100
        0 - 0

        Microphone (Realtek USB Audio)
        USB\VID_0BDA&PID_4014&MI_00\a&ed3730&0&0000
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Microphone (Realtek Audio)
        HDAUDIO\FUNC_01&VEN_10EC&DEV_0298&SUBSYS_102806E5&REV_1001\4&c93a5c&0&0001
        Enabled
        All
        default: F32LE, support: S16LE F32LE
        2
        default: 48000, support: 48000 - 48000
        144 - 480

        Speakers / Headphones (Realtek Audio)
        HDAUDIO\FUNC_01&VEN_10EC&DEV_0298&SUBSYS_102806E5&REV_1001\4&c93a5c&0&0001
        Disabled
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Headset (XQISIT Streetparty 2.0 Hands-Free)
        BTHHFENUM\BthHFPAudio\8&b383c5a&0&97
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Microphone (JBL Clip 2 Hands-Free)
        BTHHFENUM\BthHFPAudio\8&1e3e13e1&0&97
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Headset (JBL GO Hands-Free)
        BTHHFENUM\BthHFPAudio\8&13275919&0&97
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

        Microphone (JLab Flex BT Hands-Free)
        BTHHFENUM\BthHFPAudio\8&dd5ba98&0&97
        Unplugged
        None
        default: F32LE, support: S16LE F32LE
        0
        default: 0, support: 0 - 0
        0 - 0

  Important Modified Preferences

    accessibility.typeaheadfind.flashBar: 0
    browser.cache.disk.capacity: 1048576
    browser.cache.disk.filesystem_reported: 1
    browser.cache.disk.smart_size_cached_value: 358400
    browser.cache.disk.smart_size.first_run: false
    browser.cache.disk.smart_size.use_old_max: false
    dom.apps.reset-permissions: true
    dom.max_chrome_script_run_time: 0
    extensions.lastAppVersion: 68.3.1
    font.internaluseonly.changed: false
    font.name.monospace.el: Consolas
    font.name.monospace.x-cyrillic: Consolas
    font.name.monospace.x-unicode: Consolas
    font.name.monospace.x-western: Consolas
    font.name.sans-serif.el: Calibri
    font.name.sans-serif.x-cyrillic: Calibri
    font.name.sans-serif.x-unicode: Calibri
    font.name.sans-serif.x-western: Calibri
    font.name.serif.el: Cambria
    font.name.serif.x-cyrillic: Cambria
    font.name.serif.x-unicode: Cambria
    font.name.serif.x-western: Cambria
    font.size.fixed.el: 14
    font.size.fixed.x-cyrillic: 14
    font.size.fixed.x-unicode: 14
    font.size.fixed.x-western: 14
    font.size.variable.el: 17
    font.size.variable.x-cyrillic: 17
    font.size.variable.x-unicode: 17
    font.size.variable.x-western: 17
    idle.lastDailyNotification: 1578499254
    layers.mlgpu.sanity-test-failed: false
    media.gmp.storage.version.observed: 1
    media.hardware-video-decoding.failed: false
    network.cookie.prefsMigrated: true
    network.predictor.cleaned-up: true
    places.database.lastMaintenance: 1578302492
    places.history.expiration.transient_current_max_pages: 144831
    plugin.importedState: true
    security.sandbox.content.tempDirSuffix: {e493d304-7c2c-4d7c-bd5c-aa33754d7242}
    security.sandbox.plugin.tempDirSuffix: {ceab7058-21f4-43ee-978b-ae1a623d66a8}
    signon.importedFromSqlite: true
    storage.vacuum.last.index: 1
    storage.vacuum.last.places.sqlite: 1577702402
    ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

  Important Locked Preferences

  Places Database

  JavaScript

  Incremental GC: true

  Accessibility

    Activated: false
    Prevent Accessibility: 0
    Accessible Handler Used: true
    Accessibility Instantiator:

  Library Versions

      Expected minimum version
      Version in use

      NSPR
      4.21
      4.21

      NSS
      3.44.3
      3.44.3

      NSSSMIME
      3.44.3
      3.44.3

      NSSSSL
      3.44.3
      3.44.3

      NSSUTIL
      3.44.3
      3.44.3

  Sandbox

    Content Process Sandbox Level: 0
    Effective Content Process Sandbox Level: 1

  Internationalization & Localization

      Application Settings
      Requested Locales: ["en-US"]
      Available Locales: ["en-US"]
      App Locales: ["en-US"]
      Regional Preferences: ["en-US"]
      Default Locale: "en-US"

      Operating System
      System Locales: ["en-US"]
      Regional Preferences: ["en-US"]


Actual results:

Tages disappear when I click on the "Get Messages" button.


Expected results:

Tags should remain, until I remove them manually.