Bug: Intermittent TEST-UNEXPECTED-TIMEOUT | browser/components/newtab/test/browser/browser_newtab_header.js | application timed out after 370 seconds with no output
Status: RESOLVED
Priority: P5
Resolution: INCOMPLETE
Created: 2021-04-16 17:09:49+00:00
Resolved: 2023-10-20 12:02:24+00:00

**Filed by:** csabou [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=336805299&repo=autoland
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/XaWh0a-PQ_Cw5S7cE_J-xg/runs/0/artifacts/public/logs/live_backing.log

---
```
task 2021-04-16T16:46:37.584Z] 16:46:37     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Highlights section should not be collapsed on load - true == true - 
[task 2021-04-16T16:46:37.584Z] 16:46:37     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Highlights header should be visible - true == true - 
[task 2021-04-16T16:46:37.584Z] 16:46:37     INFO - Leaving test bound test_render_customizeMenu
[task 2021-04-16T16:46:37.585Z] 16:46:37     INFO - Entering test bound test_render_customizeMenu
[task 2021-04-16T16:46:37.585Z] 16:46:37     INFO - Buffered messages finished
[task 2021-04-16T16:46:37.585Z] 16:46:37    ERROR - TEST-UNEXPECTED-TIMEOUT | browser/components/newtab/test/browser/browser_newtab_header.js | application timed out after 370 seconds with no output
[task 2021-04-16T16:46:37.585Z] 16:46:37    ERROR - Force-terminating active process(es).
[task 2021-04-16T16:46:37.586Z] 16:46:37     INFO - Determining child pids from psutil...
[task 2021-04-16T16:46:37.590Z] 16:46:37     INFO - [1756, 1634, 1658, 1710, 1793, 1821, 1871]
[task 2021-04-16T16:46:37.590Z] 16:46:37     INFO - ==> process 1566 launched child process 1581
[task 2021-04-16T16:46:37.591Z] 16:46:37     INFO - ==> process 1566 launched child process 1634
[task 2021-04-16T16:46:37.591Z] 16:46:37     INFO - ==> process 1566 launched child process 1658
[task 2021-04-16T16:46:37.592Z] 16:46:37     INFO - ==> process 1566 launched child process 1710
[task 2021-04-16T16:46:37.592Z] 16:46:37     INFO - ==> process 1566 launched child process 1756
[task 2021-04-16T16:46:37.592Z] 16:46:37     INFO - ==> process 1566 launched child process 1793
[task 2021-04-16T16:46:37.593Z] 16:46:37     INFO - ==> process 1566 launched child process 1821
[task 2021-04-16T16:46:37.593Z] 16:46:37     INFO - Found child pids: set([1793, 1634, 1581, 1710, 1871, 1658, 1756, 1821])
[task 2021-04-16T16:46:37.594Z] 16:46:37     INFO - Failed to get child procs
[task 2021-04-16T16:46:37.594Z] 16:46:37     INFO - Killing process: 1793
[task 2021-04-16T16:46:37.594Z] 16:46:37     INFO - TEST-INFO | started process screentopng
[task 2021-04-16T16:46:37.816Z] 16:46:37     INFO - TEST-INFO | screentopng: exit 0
[task 2021-04-16T16:46:37.816Z] 16:46:37     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-16T16:47:07.831Z] 16:47:07     INFO - failed to kill pid 1793 after 30s
[task 2021-04-16T16:47:07.832Z] 16:47:07     INFO - Killing process: 1634
[task 2021-04-16T16:47:07.833Z] 16:47:07     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-16T16:47:07.834Z] 16:47:07     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-16T16:47:37.843Z] 16:47:37     INFO - failed to kill pid 1634 after 30s
[task 2021-04-16T16:47:37.845Z] 16:47:37     INFO - Killing process: 1581
[task 2021-04-16T16:47:37.846Z] 16:47:37     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-16T16:47:37.847Z] 16:47:37     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-16T16:47:37.848Z] 16:47:37     INFO - Error: Failed to kill process 1581: psutil.NoSuchProcess no process found with pid 1581
[task 2021-04-16T16:47:37.848Z] 16:47:37     INFO - Killing process: 1710
[task 2021-04-16T16:47:37.849Z] 16:47:37     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-16T16:47:37.850Z] 16:47:37     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-16T16:48:07.868Z] 16:48:07     INFO - failed to kill pid 1710 after 30s
[task 2021-04-16T16:48:07.868Z] 16:48:07     INFO - Killing process: 1871
[task 2021-04-16T16:48:07.868Z] 16:48:07     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-16T16:48:07.868Z] 16:48:07     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-16T16:48:37.886Z] 16:48:37     INFO - failed to kill pid 1871 after 30s
[task 2021-04-16T16:48:37.887Z] 16:48:37     INFO - Killing process: 1658
[task 2021-04-16T16:48:37.887Z] 16:48:37     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-16T16:48:37.887Z] 16:48:37     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-16T16:49:07.893Z] 16:49:07     INFO - failed to kill pid 1658 after 30s
[task 2021-04-16T16:49:07.893Z] 16:49:07     INFO - Killing process: 1756
[task 2021-04-16T16:49:07.893Z] 16:49:07     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-16T16:49:07.893Z] 16:49:07     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-16T16:49:37.902Z] 16:49:37     INFO - failed to kill pid 1756 after 30s
[task 2021-04-16T16:49:37.902Z] 16:49:37     INFO - Killing process: 1821
[task 2021-04-16T16:49:37.902Z] 16:49:37     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-16T16:49:37.902Z] 16:49:37     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-16T16:50:07.915Z] 16:50:07     INFO - failed to kill pid 1821 after 30s
[task 2021-04-16T16:50:07.916Z] 16:50:07     INFO - Killing process: 1566
[task 2021-04-16T16:50:07.916Z] 16:50:07     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-16T16:50:07.916Z] 16:50:07     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-16T16:50:37.957Z] 16:50:37     INFO - psutil found pid 1566 dead
[task 2021-04-16T16:50:37.957Z] 16:50:37     INFO - failed to kill pid 1871 after 30s
[task 2021-04-16T16:50:37.958Z] 16:50:37     INFO - failed to kill pid 1821 after 30s
[task 2021-04-16T16:50:37.958Z] 16:50:37     INFO - failed to kill pid 1710 after 30s
[task 2021-04-16T16:50:37.958Z] 16:50:37     INFO - failed to kill pid 1756 after 30s
[task 2021-04-16T16:50:37.958Z] 16:50:37     INFO - failed to kill pid 1634 after 30s
[task 2021-04-16T16:50:37.958Z] 16:50:37     INFO - failed to kill pid 1903 after 30s
[task 2021-04-16T16:50:37.958Z] 16:50:37     INFO - failed to kill pid 1793 after 30s
[task 2021-04-16T16:50:37.958Z] 16:50:37     INFO - failed to kill pid 1658 after 30s
[task 2021-04-16T16:50:37.959Z] 16:50:37     INFO - failed to kill pid 1882 after 30s
[task 2021-04-16T16:50:37.959Z] 16:50:37     INFO - psutil found pid 1566 dead
[task 2021-04-16T16:50:37.966Z] 16:50:37  WARNING - runtests.py | Failed to get app exit code - running/crashed?
[task 2021-04-16T16:50:37.966Z] 16:50:37     INFO - TEST-INFO | Main app process: exit 0```