Bug: Intermittent TEST-UNEXPECTED-TIMEOUT | browser/components/preferences/tests/browser_search_subdialogs_within_preferences_site_data.js | application timed out after 370 seconds with no output
Status: RESOLVED
Priority: P5
Resolution: INCOMPLETE
Created: 2021-03-05 06:40:36+00:00
Resolved: 2021-03-30 17:05:20+00:00

**Filed by:** csabou [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=332167180&repo=autoland
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/XaDTlF0ITk2OBPDcCaIIsg/runs/0/artifacts/public/logs/live_backing.log

---
```
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - TEST-PASS | browser/components/preferences/tests/browser_search_subdialogs_within_preferences_site_data.js | template-featureGate should not be in search results - 
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - Leaving test bound 
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - Entering test bound 
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - Buffered messages finished
[task 2021-03-05T05:53:29.115Z] 05:53:29    ERROR - TEST-UNEXPECTED-TIMEOUT | browser/components/preferences/tests/browser_search_subdialogs_within_preferences_site_data.js | application timed out after 370 seconds with no output
[task 2021-03-05T05:53:29.115Z] 05:53:29    ERROR - Force-terminating active process(es).
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - Determining child pids from psutil...
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - [1623, 1647, 1712, 1749, 1779, 1805, 1807]
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - ==> process 1558 launched child process 1573
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - ==> process 1558 launched child process 1623
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - ==> process 1558 launched child process 1647
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - ==> process 1558 launched child process 1712
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - ==> process 1558 launched child process 1749
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - ==> process 1558 launched child process 1779
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - ==> process 1558 launched child process 1807
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - Found child pids: set([1573, 1805, 1647, 1712, 1779, 1749, 1623, 1807])
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - Failed to get child procs
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - Killing process: 1573
[task 2021-03-05T05:53:29.115Z] 05:53:29     INFO - TEST-INFO | started process screentopng
[task 2021-03-05T05:55:46.260Z] 05:55:46     INFO - TEST-INFO | screentopng: exit 0
[task 2021-03-05T05:55:46.275Z] 05:55:46     INFO - Can't trigger Breakpad, just killing process
[task 2021-03-05T05:55:46.275Z] 05:55:46     INFO - Error: Failed to kill process 1573: psutil.NoSuchProcess no process found with pid 1573
[task 2021-03-05T05:55:46.275Z] 05:55:46     INFO - Killing process: 1805
[task 2021-03-05T05:55:46.275Z] 05:55:46     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-03-05T05:55:46.275Z] 05:55:46     INFO - Can't trigger Breakpad, just killing process
[task 2021-03-05T05:56:16.236Z] 05:56:16     INFO - failed to kill pid 1805 after 30s
[task 2021-03-05T05:56:16.239Z] 05:56:16     INFO - Killing process: 1647
[task 2021-03-05T05:56:16.239Z] 05:56:16     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-03-05T05:56:16.239Z] 05:56:16     INFO - Can't trigger Breakpad, just killing process
[task 2021-03-05T05:56:46.244Z] 05:56:46     INFO - failed to kill pid 1647 after 30s
[task 2021-03-05T05:56:46.244Z] 05:56:46     INFO - Killing process: 1712
[task 2021-03-05T05:56:46.244Z] 05:56:46     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-03-05T05:56:46.244Z] 05:56:46     INFO - Can't trigger Breakpad, just killing process
[task 2021-03-05T05:57:16.281Z] 05:57:16     INFO - failed to kill pid 1712 after 30s
[task 2021-03-05T05:57:16.281Z] 05:57:16     INFO - Killing process: 1779
[task 2021-03-05T05:57:16.281Z] 05:57:16     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-03-05T05:57:16.281Z] 05:57:16     INFO - Can't trigger Breakpad, just killing process
[task 2021-03-05T05:57:46.316Z] 05:57:46     INFO - failed to kill pid 1779 after 30s
[task 2021-03-05T05:57:46.317Z] 05:57:46     INFO - Killing process: 1749
[task 2021-03-05T05:57:46.317Z] 05:57:46     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-03-05T05:57:46.317Z] 05:57:46     INFO - Can't trigger Breakpad, just killing process
[task 2021-03-05T05:58:16.361Z] 05:58:16     INFO - failed to kill pid 1749 after 30s
[task 2021-03-05T05:58:16.362Z] 05:58:16     INFO - Killing process: 1623
[task 2021-03-05T05:58:16.362Z] 05:58:16     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-03-05T05:58:16.362Z] 05:58:16     INFO - Can't trigger Breakpad, just killing process
[task 2021-03-05T05:58:46.399Z] 05:58:46     INFO - failed to kill pid 1623 after 30s
[task 2021-03-05T05:58:46.399Z] 05:58:46     INFO - Killing process: 1807
[task 2021-03-05T05:58:46.400Z] 05:58:46     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-03-05T05:58:46.400Z] 05:58:46     INFO - Can't trigger Breakpad, just killing process
[task 2021-03-05T05:59:16.435Z] 05:59:16     INFO - failed to kill pid 1807 after 30s
[task 2021-03-05T05:59:16.435Z] 05:59:16     INFO - Killing process: 1558
[task 2021-03-05T05:59:16.436Z] 05:59:16     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-03-05T05:59:16.436Z] 05:59:16     INFO - Can't trigger Breakpad, just killing process
[task 2021-03-05T05:59:46.468Z] 05:59:46     INFO - psutil found pid 1558 dead
[task 2021-03-05T05:59:46.468Z] 05:59:46     INFO - failed to kill pid 1712 after 30s
[task 2021-03-05T05:59:46.468Z] 05:59:46     INFO - failed to kill pid 2225 after 30s
[task 2021-03-05T05:59:46.468Z] 05:59:46     INFO - failed to kill pid 1749 after 30s
[task 2021-03-05T05:59:46.468Z] 05:59:46     INFO - failed to kill pid 2307 after 30s
[task 2021-03-05T05:59:46.468Z] 05:59:46     INFO - failed to kill pid 1805 after 30s
[task 2021-03-05T05:59:46.468Z] 05:59:46     INFO - failed to kill pid 1623 after 30s
[task 2021-03-05T05:59:46.469Z] 05:59:46     INFO - failed to kill pid 2278 after 30s
[task 2021-03-05T05:59:46.469Z] 05:59:46     INFO - failed to kill pid 1807 after 30s
[task 2021-03-05T05:59:46.469Z] 05:59:46     INFO - failed to kill pid 1647 after 30s
[task 2021-03-05T05:59:46.469Z] 05:59:46     INFO - failed to kill pid 1779 after 30s
[task 2021-03-05T05:59:46.469Z] 05:59:46     INFO - failed to kill pid 2188 after 30s
[task 2021-03-05T05:59:46.469Z] 05:59:46     INFO - failed to kill pid 2183 after 30s
[task 2021-03-05T05:59:46.469Z] 05:59:46     INFO - failed to kill pid 2254 after 30s
[task 2021-03-05T05:59:46.469Z] 05:59:46     INFO - psutil found pid 1558 dead
[task 2021-03-05T05:59:46.470Z] 05:59:46  WARNING - runtests.py | Failed to get app exit code - running/crashed?
[task 2021-03-05T05:59:46.472Z] 05:59:46     INFO - TEST-INFO | Main app process: exit 0
[task 2021-03-05T05:59:46.473Z] 05:59:46     INFO - runtests.py | Application ran for: 0:36:01.301337
[task 2021-03-05T05:59:46.473Z] 05:59:46     INFO - zombiecheck | Reading PID log: /tmp/tmpwR_10Qpidlog
[task 2021-03-05T05:59:46.473Z] 05:59:46     INFO - ==> process 1558 launched child process 1573
[task 2021-03-05T05:59:46.473Z] 05:59:46     INFO - ==> process 1558 launched child process 1623
[task 2021-03-05T05:59:46.473Z] 05:59:46     INFO - ==> process 1558 launched child process 1647
[task 2021-03-05T05:59:46.473Z] 05:59:46     INFO - ==> process 1558 launched child process 1712
[task 2021-03-05T05:59:46.473Z] 05:59:46     INFO - ==> process 1558 launched child process 1749
[task 2021-03-05T05:59:46.474Z] 05:59:46     INFO - ==> process 1558 launched child process 1779
[task 2021-03-05T05:59:46.474Z] 05:59:46     INFO - ==> process 1558 launched child process 1807
[task 2021-03-05T05:59:46.474Z] 05:59:46     INFO - ==> process 1558 launched child process 2188
[task 2021-03-05T05:59:46.474Z] 05:59:46     INFO - ==> process 1558 launched child process 2225
[task 2021-03-05T05:59:46.474Z] 05:59:46     INFO - ==> process 1558 launched child process 2254
[task 2021-03-05T05:59:46.474Z] 05:59:46     INFO - ==> process 1558 launched child process 2278
[task 2021-03-05T05:59:46.474Z] 05:59:46     INFO - ==> process 1558 launched child process 2307
[task 2021-03-05T05:59:46.474Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 2307
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 1573
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 2278
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 2188
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 2254
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 1647
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 1712
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 2225
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 1779
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 1749
[task 2021-03-05T05:59:46.475Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 1623
[task 2021-03-05T05:59:46.476Z] 05:59:46     INFO - zombiecheck | Checking for orphan process with PID: 1807
[task 2021-03-05T05:59:46.477Z] 05:59:46     INFO - Stopping web server
[task 2021-03-05T05:59:46.497Z] 05:59:46     INFO - Stopping web socket server
[task 2021-03-05T05:59:46.518Z] 05:59:46     INFO - Stopping ssltunnel
[task 2021-03-05T05:59:46.538Z] 05:59:46     INFO - runtests.py | Running tests: end.
[task 2021-03-05T05:59:46.578Z] 05:59:46     INFO - Buffered messages finished
[task 2021-03-05T05:59:46.578Z] 05:59:46     INFO -  TEST-INFO | checking window state
[task 2021-03-05T05:59:46.579Z] 05:59:46     INFO -  Browser Chrome Test Summary
[task 2021-03-05T05:59:46.579Z] 05:59:46     INFO -  	Passed: 0
[task 2021-03-05T05:59:46.579Z] 05:59:46     INFO -  	Failed: 0
[task 2021-03-05T05:59:46.579Z] 05:59:46     INFO -  	Todo: 0
[task 2021-03-05T05:59:46.579Z] 05:59:46     INFO -  	Mode: e10s
[task 2021-03-05T05:59:46.579Z] 05:59:46     INFO -  *** End BrowserChrome Test Results ***
[task 2021-03-05T05:59:46.579Z] 05:59:46     INFO - Buffered messages finished
[task 2021-03-05T05:59:46.580Z] 05:59:46     INFO - SUITE-END | took 2163s
[task 2021-03-05T05:59:46.636Z] 05:59:46    ERROR - Return code: 1
[task 2021-03-05T05:59:46.639Z] 05:59:46     INFO - TinderboxPrint: mochitest-mochitest-browser-chrome<br/>268/0/0
[task 2021-03-05T05:59:46.639Z] 05:59:46    ERROR - # TBPL FAILURE #
[task 2021-03-05T05:59:46.640Z] 05:59:46  WARNING - setting return code to 2
[task 2021-03-05T05:59:46.640Z] 05:59:46    ERROR - The mochitest suite: mochitest-browser-chrome ran with return status: FAILURE
[task 2021-03-05T05:59:46.538Z] 05:59:46  WARNING - leakcheck | refcount logging is off, so leaks can't be detected!```