Bug: Intermittent TEST-UNEXPECTED-TIMEOUT | browser/components/newtab/test/browser/browser_newtab_header.js | application timed out after 370 seconds with no output
Status: RESOLVED
Priority: P5
Resolution: DUPLICATE
Created: 2021-04-16 17:11:33+00:00
Resolved: 2021-04-19 06:42:43+00:00

**Filed by:** btara [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=336805299&repo=autoland
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/XaWh0a-PQ_Cw5S7cE_J-xg/runs/0/artifacts/public/logs/live_backing.log

---
```
[task 2021-04-16T16:40:23.906Z] 16:40:23     INFO - TEST-START | browser/components/newtab/test/browser/browser_newtab_header.js
[task 2021-04-16T16:46:37.579Z] 16:46:37     INFO - Buffered messages logged at 16:40:23
[task 2021-04-16T16:46:37.579Z] 16:46:37     INFO - Entering test bound test_render_customizeMenu
[task 2021-04-16T16:46:37.580Z] 16:46:37     INFO - Buffered messages logged at 16:40:25
[task 2021-04-16T16:46:37.581Z] 16:46:37     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Top sites header should not be visible - true == true - 
[task 2021-04-16T16:46:37.582Z] 16:46:37     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Top sites should not be collapsed on load - true == true - 
[task 2021-04-16T16:46:37.583Z] 16:46:37     INFO - Buffered messages logged at 16:40:26
[task 2021-04-16T16:46:37.583Z] 16:46:37     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Pocket section should not be collapsed on load - true == true - 
[task 2021-04-16T16:46:37.583Z] 16:46:37     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Pocket header should be visible - true == true - 
[task 2021-04-16T16:46:37.583Z] 16:46:37     INFO - Buffered messages logged at 16:40:27
[task 2021-04-16T16:46:37.584Z] 16:46:37     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Highlights section should not be collapsed on load - true == true - 
[task 2021-04-16T16:46:37.584Z] 16:46:37     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Highlights header should be visible - true == true - 
[task 2021-04-16T16:46:37.584Z] 16:46:37     INFO - Leaving test bound test_render_customizeMenu
[task 2021-04-16T16:46:37.585Z] 16:46:37     INFO - Entering test bound test_render_customizeMenu
[task 2021-04-16T16:46:37.585Z] 16:46:37     INFO - Buffered messages finished
[task 2021-04-16T16:46:37.585Z] 16:46:37    ERROR - TEST-UNEXPECTED-TIMEOUT | browser/components/newtab/test/browser/browser_newtab_header.js | application timed out after 370 seconds with no output
[task 2021-04-16T16:46:37.585Z] 16:46:37    ERROR - Force-terminating active process(es).
[task 2021-04-16T16:46:37.586Z] 16:46:37     INFO - Determining child pids from psutil...
[task 2021-04-16T16:46:37.590Z] 16:46:37     INFO - [1756, 1634, 1658, 1710, 1793, 1821, 1871]
[task 2021-04-16T16:46:37.590Z] 16:46:37     INFO - ==> process 1566 launched child process 1581
[task 2021-04-16T16:46:37.591Z] 16:46:37     INFO - ==> process 1566 launched child process 1634
[task 2021-04-16T16:46:37.591Z] 16:46:37     INFO - ==> process 1566 launched child process 1658
[task 2021-04-16T16:46:37.592Z] 16:46:37     INFO - ==> process 1566 launched child process 1710
[task 2021-04-16T16:46:37.592Z] 16:46:37     INFO - ==> process 1566 launched child process 1756
[task 2021-04-16T16:46:37.592Z] 16:46:37     INFO - ==> process 1566 launched child process 1793
[task 2021-04-16T16:46:37.593Z] 16:46:37     INFO - ==> process 1566 launched child process 1821
[task 2021-04-16T16:46:37.593Z] 16:46:37     INFO - Found child pids: set([1793, 1634, 1581, 1710, 1871, 1658, 1756, 1821])
[task 2021-04-16T16:46:37.594Z] 16:46:37     INFO - Failed to get child procs
[task 2021-04-16T16:46:37.594Z] 16:46:37     INFO - Killing process: 1793
[task 2021-04-16T16:46:37.594Z] 16:46:37     INFO - TEST-INFO | started process screentopng
[task 2021-04-16T16:46:37.816Z] 16:46:37     INFO - TEST-INFO | screentopng: exit 0```