Bug: Intermittent [tier 2] cpstartup | application crashed [unknown top frame]
Status: RESOLVED
Priority: P5
Resolution: INCOMPLETE
Created: 2022-02-23 19:12:58+00:00
Resolved: 2023-07-07 12:03:40+00:00

**Filed by:** mlaza [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=368961834&repo=mozilla-central
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/ZFWvuELHT56xLKZqNm3qww/runs/0/artifacts/public/logs/live_backing.log

---
```
[task 2022-02-23T17:46:36.746Z] 17:46:36     INFO -  TEST-INFO | started process 9304 (C:\Users\task_1645631421\build\application\firefox\firefox -wait-for-browser -no-deelevate -profile C:\Users\task_1645631421\AppData\Local\Temp\tmpl7lhtu07\profile)
[task 2022-02-23T17:46:37.407Z] 17:46:37     INFO -  PID 9304 | console.warn: SearchSettings: "get: No settings file exists, new profile?" (new NotFoundError("Could not open the file at C:\\Users\\task_1645631421\\AppData\\Local\\Temp\\tmpl7lhtu07\\profile\\search.json.mozlz4", (void 0)))
[task 2022-02-23T17:56:36.726Z] 17:56:36     INFO -  Timeout waiting for test completion; killing browser...
[task 2022-02-23T17:56:36.729Z] 17:56:36     INFO -  Launcher process psutil.Process(pid=9304, name='firefox.exe', started='17:46:36') detected. Killing parent process psutil.Process(pid=5288, name='firefox.exe', started='17:46:36') instead.
[task 2022-02-23T17:56:36.729Z] 17:56:36     INFO -  Killing psutil.Process(pid=5288, name='firefox.exe', started='17:46:36') and writing a minidump file
[task 2022-02-23T17:56:36.730Z] 17:56:36     INFO -  mozcrash Writing a dump to C:\Users\task_1645631421\AppData\Local\Temp\tmpl7lhtu07\profile\minidumps\57b3f26a-f260-42c2-9a4a-c4a4f16be819.dmp for [5288]
[task 2022-02-23T17:56:36.902Z] 17:56:36     INFO -  mozcrash checking C:\Users\task_1645631421\AppData\Local\Temp\tmpl7lhtu07\profile\minidumps for minidumps...
[task 2022-02-23T17:56:36.902Z] 17:56:36     INFO -  mozcrash Downloading symbols from: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/Ff3pzCVbQKeN5QPWfXxxRw/artifacts/public/build/target.crashreporter-symbols.zip
[task 2022-02-23T17:56:39.555Z] 17:56:39     INFO -  mozcrash Copy/paste: C:/Users/task_1645631421/fetches\minidump_stackwalk\minidump_stackwalk.exe --symbols-url=https://symbols.mozilla.org/ --human C:\Users\task_1645631421\AppData\Local\Temp\tmpl7lhtu07\profile\minidumps\57b3f26a-f260-42c2-9a4a-c4a4f16be819.dmp C:\Users\task_1645631421\AppData\Local\Temp\tmpf8b07615
[task 2022-02-23T17:56:42.348Z] 17:56:42     INFO -  mozcrash Saved minidump as C:\Users\task_1645631421\build\blobber_upload_dir\57b3f26a-f260-42c2-9a4a-c4a4f16be819.dmp
[task 2022-02-23T17:56:42.350Z] 17:56:42     INFO -  PROCESS-CRASH | cpstartup | application crashed [unknown top frame]
[task 2022-02-23T17:56:42.351Z] 17:56:42     INFO -  Crash dump filename: C:\Users\task_1645631421\AppData\Local\Temp\tmpl7lhtu07\profile\minidumps\57b3f26a-f260-42c2-9a4a-c4a4f16be819.dmp
[task 2022-02-23T17:56:42.351Z] 17:56:42     INFO -  Operating system: Windows NT
[task 2022-02-23T17:56:42.351Z] 17:56:42     INFO -                    10.0.17134
[task 2022-02-23T17:56:42.351Z] 17:56:42     INFO -  CPU: amd64
[task 2022-02-23T17:56:42.352Z] 17:56:42     INFO -       family 6 model 94 stepping 3
[task 2022-02-23T17:56:42.352Z] 17:56:42     INFO -       8 CPUs
[task 2022-02-23T17:56:42.352Z] 17:56:42     INFO -  No crash
[task 2022-02-23T17:56:42.352Z] 17:56:42     INFO -  Process uptime: 600 seconds
[task 2022-02-23T17:56:42.353Z] 17:56:42     INFO -  Thread 0 MainThread
[task 2022-02-23T17:56:42.353Z] 17:56:42     INFO -   0  win32u.dll!NtUserMsgWaitForMultipleObjectsEx + 0x14
[task 2022-02-23T17:56:42.353Z] 17:56:42     INFO -      rax = 0x0000000000001436   rdx = 0x0000000000000000
[task 2022-02-23T17:56:42.353Z] 17:56:42     INFO -      rcx = 0x0000000000000000   rbx = 0x0000000000000000
[task 2022-02-23T17:56:42.354Z] 17:56:42     INFO -      rsi = 0x00000000ffffffff   rdi = 0x00000071349feb20
[task 2022-02-23T17:56:42.354Z] 17:56:42     INFO -      rbp = 0x00000071349fec50   rsp = 0x00000071349feaa8
[task 2022-02-23T17:56:42.354Z] 17:56:42     INFO -       r8 = 0x00000071349fecc0    r9 = 0x0000000000000001
[task 2022-02-23T17:56:42.354Z] 17:56:42     INFO -      r10 = 0x00000fff4c219302   r11 = 0x5555555555555555
[task 2022-02-23T17:56:42.355Z] 17:56:42     INFO -      r12 = 0x00007ffa60eb0b40   r13 = 0x00007ffa60ea84c0
[task 2022-02-23T17:56:42.355Z] 17:56:42     INFO -      r14 = 0x000000000045007d   r15 = 0x00007ffa60eb0200
[task 2022-02-23T17:56:42.355Z] 17:56:42     INFO -      rip = 0x00007ffa5e6996e4
[task 2022-02-23T17:56:42.355Z] 17:56:42     INFO -      Found by: given as instruction pointer in context
[task 2022-02-23T17:56:42.356Z] 17:56:42     INFO -   1  user32.dll!unsigned long RealMsgWaitForMultipleObjectsEx(unsigned long,void * const *,unsigned long,unsigned long,unsigned long) + 0x1c
[task 2022-02-23T17:56:42.356Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.357Z] 17:56:42     INFO -      rsp = 0x00000071349feab0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.357Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.357Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa60eb029d
[task 2022-02-23T17:56:42.357Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.358Z] 17:56:42     INFO -   2  xul.dll!static mozilla::widget::WinUtils::WaitForMessage(unsigned long) [WinUtils.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 819 + 0x1c]
[task 2022-02-23T17:56:42.358Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.358Z] 17:56:42     INFO -      rsp = 0x00000071349feaf0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.359Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.359Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa20f172e9
[task 2022-02-23T17:56:42.359Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.359Z] 17:56:42     INFO -   3  xul.dll!nsAppShell::ProcessNextNativeEvent(bool) [nsAppShell.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 741 + 0x9]
[task 2022-02-23T17:56:42.360Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.360Z] 17:56:42     INFO -      rsp = 0x00000071349febc0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.360Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.360Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa224a0c22
[task 2022-02-23T17:56:42.361Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.361Z] 17:56:42     INFO -   4  xul.dll!nsBaseAppShell::OnProcessNextEvent(nsIThreadInternal*, bool) [nsBaseAppShell.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 259 + 0x41]
[task 2022-02-23T17:56:42.361Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.361Z] 17:56:42     INFO -      rsp = 0x00000071349fed10   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.362Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.362Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa224a03c2
[task 2022-02-23T17:56:42.362Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.362Z] 17:56:42     INFO -   5  xul.dll!nsThread::ProcessNextEvent(bool, bool*) [nsThread.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 1089 + 0x51]
[task 2022-02-23T17:56:42.363Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.363Z] 17:56:42     INFO -      rsp = 0x00000071349feec0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.363Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.363Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa22302e43
[task 2022-02-23T17:56:42.364Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.364Z] 17:56:42     INFO -   6  xul.dll!mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) [MessagePump.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 107 + 0x25]
[task 2022-02-23T17:56:42.364Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.364Z] 17:56:42     INFO -      rsp = 0x00000071349ff250   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.365Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.365Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa226556b5
[task 2022-02-23T17:56:42.365Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.365Z] 17:56:42     INFO -   7  xul.dll!MessageLoop::RunHandler() [message_loop.cc:469777a5cb875aeef13bed4e398cd6eda448df0b : 324 + 0x15]
[task 2022-02-23T17:56:42.365Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.366Z] 17:56:42     INFO -      rsp = 0x00000071349ff2f0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.366Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.366Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa2159ff3f
[task 2022-02-23T17:56:42.366Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.367Z] 17:56:42     INFO -   8  xul.dll!MessageLoop::Run() [message_loop.cc:469777a5cb875aeef13bed4e398cd6eda448df0b : 306 + 0x4]
[task 2022-02-23T17:56:42.367Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.367Z] 17:56:42     INFO -      rsp = 0x00000071349ff340   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.367Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.367Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa20c117be
[task 2022-02-23T17:56:42.368Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.368Z] 17:56:42     INFO -   9  xul.dll!nsBaseAppShell::Run() [nsBaseAppShell.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 137 + 0xc]
[task 2022-02-23T17:56:42.368Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.368Z] 17:56:42     INFO -      rsp = 0x00000071349ff3a0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.368Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.369Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa20d77ed8
[task 2022-02-23T17:56:42.369Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.369Z] 17:56:42     INFO -  10  xul.dll!nsAppShell::Run() [nsAppShell.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 605 + 0x7]
[task 2022-02-23T17:56:42.369Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.370Z] 17:56:42     INFO -      rsp = 0x00000071349ff3e0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.370Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.370Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa20d76dcf
[task 2022-02-23T17:56:42.370Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.370Z] 17:56:42     INFO -  11  xul.dll!nsAppStartup::Run() [nsAppStartup.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 295 + 0xc]
[task 2022-02-23T17:56:42.371Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.371Z] 17:56:42     INFO -      rsp = 0x00000071349ff550   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.371Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.372Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa252f4781
[task 2022-02-23T17:56:42.372Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.372Z] 17:56:42     INFO -  12  xul.dll!XREMain::XRE_mainRun() [nsAppRunner.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 5731 + 0xc]
[task 2022-02-23T17:56:42.372Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.372Z] 17:56:42     INFO -      rsp = 0x00000071349ff5a0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.373Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.373Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa2536197c
[task 2022-02-23T17:56:42.373Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.373Z] 17:56:42     INFO -  13  xul.dll!XREMain::XRE_main(int, char**, mozilla::BootstrapConfig const&) [nsAppRunner.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 5916 + 0x7]
[task 2022-02-23T17:56:42.374Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.374Z] 17:56:42     INFO -      rsp = 0x00000071349ff8e0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.374Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.374Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa253627ca
[task 2022-02-23T17:56:42.374Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.375Z] 17:56:42     INFO -  14  xul.dll!XRE_main(int, char**, mozilla::BootstrapConfig const&) [nsAppRunner.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 5975 + 0xf]
[task 2022-02-23T17:56:42.375Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.375Z] 17:56:42     INFO -      rsp = 0x00000071349ff9a0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.375Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.375Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa22c4b433
[task 2022-02-23T17:56:42.376Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.376Z] 17:56:42     INFO -  15  firefox.exe!wmain(int, wchar_t**) [nsWindowsWMain.cpp:469777a5cb875aeef13bed4e398cd6eda448df0b : 147 + 0x1c8]
[task 2022-02-23T17:56:42.376Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.376Z] 17:56:42     INFO -      rsp = 0x00000071349ffaf0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.376Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.377Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ff77a07a5e5
[task 2022-02-23T17:56:42.377Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.377Z] 17:56:42     INFO -  16  firefox.exe!__scrt_common_main_seh() [exe_common.inl : 288 + 0x21]
[task 2022-02-23T17:56:42.377Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.377Z] 17:56:42     INFO -      rsp = 0x00000071349ffe50   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.377Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.378Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ff77a08df18
[task 2022-02-23T17:56:42.378Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.378Z] 17:56:42     INFO -  17  kernel32.dll!BaseThreadInitThunk + 0x13
[task 2022-02-23T17:56:42.378Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.378Z] 17:56:42     INFO -      rsp = 0x00000071349ffe90   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.379Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.379Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa61913034
[task 2022-02-23T17:56:42.379Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.379Z] 17:56:42     INFO -  18  ntdll.dll!RtlUserThreadStart + 0x20
[task 2022-02-23T17:56:42.379Z] 17:56:42     INFO -      rbx = 0x0000000000000000   rbp = 0x00000071349fec50
[task 2022-02-23T17:56:42.379Z] 17:56:42     INFO -      rsp = 0x00000071349ffec0   r12 = 0x00007ffa60eb0b40
[task 2022-02-23T17:56:42.380Z] 17:56:42     INFO -      r13 = 0x00007ffa60ea84c0   r14 = 0x000000000045007d
[task 2022-02-23T17:56:42.380Z] 17:56:42     INFO -      r15 = 0x00007ffa60eb0200   rip = 0x00007ffa61ba1461
[task 2022-02-23T17:56:42.380Z] 17:56:42     INFO -      Found by: call frame info
[task 2022-02-23T17:56:42.380Z] 17:56:42     INFO -  Thread 1 BrokerEvent
```