Bug: Intermittent TEST-UNEXPECTED-TIMEOUT | browser/components/newtab/test/browser/browser_topsites_section.js | application timed out after 370 seconds with no output
Status: RESOLVED
Priority: P5
Resolution: INCOMPLETE
Created: 2021-04-12 16:30:27+00:00
Resolved: 2023-10-20 12:01:24+00:00

**Filed by:** dluca [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=336214874&repo=autoland
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/caFmbjhASWSModedw7Oq3Q/runs/0/artifacts/public/logs/live_backing.log

---
```
INFO - TEST-START | browser/components/newtab/test/browser/browser_topsites_section.js
[task 2021-04-12T16:01:43.712Z] 16:01:43     INFO - Buffered messages logged at 15:55:27
[task 2021-04-12T16:01:43.712Z] 16:01:43     INFO - Entering test bound topsites_edit
[task 2021-04-12T16:01:43.713Z] 16:01:43     INFO - Buffered messages logged at 15:55:29
[task 2021-04-12T16:01:43.713Z] 16:01:43     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_topsites_section.js | Should find a visible topsite context menu - {} == true - 
[task 2021-04-12T16:01:43.713Z] 16:01:43     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_topsites_section.js | Should find a visible topsite form - true == true - 
[task 2021-04-12T16:01:43.714Z] 16:01:43     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_topsites_section.js | Should find a visible overlay - true == true - 
[task 2021-04-12T16:01:43.714Z] 16:01:43     INFO - Leaving test bound topsites_edit
[task 2021-04-12T16:01:43.714Z] 16:01:43     INFO - Entering test bound topsites_pin_unpin
[task 2021-04-12T16:01:43.714Z] 16:01:43     INFO - Buffered messages logged at 15:55:32
[task 2021-04-12T16:01:43.715Z] 16:01:43     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_topsites_section.js | Should find a topsite context menu - {} == true - 
[task 2021-04-12T16:01:43.715Z] 16:01:43     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_topsites_section.js | should find 1 pinned topsite - 1 == 1 - 
[task 2021-04-12T16:01:43.715Z] 16:01:43     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_topsites_section.js | Should find a context menu button - {} == true - 
[task 2021-04-12T16:01:43.715Z] 16:01:43     INFO - Buffered messages logged at 15:55:33
[task 2021-04-12T16:01:43.715Z] 16:01:43     INFO - Leaving test bound topsites_pin_unpin
[task 2021-04-12T16:01:43.715Z] 16:01:43     INFO - Entering test bound topsites_add
[task 2021-04-12T16:01:43.716Z] 16:01:43     INFO - Buffered messages finished
[task 2021-04-12T16:01:43.716Z] 16:01:43    ERROR - TEST-UNEXPECTED-TIMEOUT | browser/components/newtab/test/browser/browser_topsites_section.js | application timed out after 370 seconds with no output
[task 2021-04-12T16:01:43.716Z] 16:01:43    ERROR - Force-terminating active process(es).
[task 2021-04-12T16:01:43.716Z] 16:01:43     INFO - Determining child pids from psutil...
[task 2021-04-12T16:01:43.719Z] 16:01:43     INFO - [1641, 1665, 1813, 1722, 1756, 1791, 1818]
[task 2021-04-12T16:01:43.721Z] 16:01:43     INFO - ==> process 1574 launched child process 1589
[task 2021-04-12T16:01:43.721Z] 16:01:43     INFO - ==> process 1574 launched child process 1641
[task 2021-04-12T16:01:43.721Z] 16:01:43     INFO - ==> process 1574 launched child process 1665
[task 2021-04-12T16:01:43.721Z] 16:01:43     INFO - ==> process 1574 launched child process 1722
[task 2021-04-12T16:01:43.722Z] 16:01:43     INFO - ==> process 1574 launched child process 1756
[task 2021-04-12T16:01:43.722Z] 16:01:43     INFO - ==> process 1574 launched child process 1791
[task 2021-04-12T16:01:43.722Z] 16:01:43     INFO - ==> process 1574 launched child process 1818
[task 2021-04-12T16:01:43.722Z] 16:01:43     INFO - Found child pids: set([1665, 1641, 1589, 1813, 1722, 1756, 1818, 1791])
[task 2021-04-12T16:01:43.722Z] 16:01:43     INFO - Failed to get child procs
[task 2021-04-12T16:01:43.723Z] 16:01:43     INFO - Killing process: 1665
[task 2021-04-12T16:01:43.724Z] 16:01:43     INFO - TEST-INFO | started process screentopng
[task 2021-04-12T16:01:43.973Z] 16:01:43     INFO - TEST-INFO | screentopng: exit 0
[task 2021-04-12T16:01:43.973Z] 16:01:43     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-12T16:02:14.009Z] 16:02:14     INFO - failed to kill pid 1665 after 30s
[task 2021-04-12T16:02:14.009Z] 16:02:14     INFO - Killing process: 1641
[task 2021-04-12T16:02:14.009Z] 16:02:14     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-12T16:02:14.010Z] 16:02:14     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-12T16:02:27.003Z] 16:02:27     INFO - psutil found pid 1641 dead
[task 2021-04-12T16:02:27.003Z] 16:02:27     INFO - Killing process: 1589
[task 2021-04-12T16:02:27.003Z] 16:02:27     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-12T16:02:27.003Z] 16:02:27     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-12T16:02:27.004Z] 16:02:27     INFO - Error: Failed to kill process 1589: psutil.NoSuchProcess no process found with pid 1589
[task 2021-04-12T16:02:27.004Z] 16:02:27     INFO - Killing process: 1813
[task 2021-04-12T16:02:27.004Z] 16:02:27     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-12T16:02:27.004Z] 16:02:27     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-12T16:02:57.012Z] 16:02:57     INFO - failed to kill pid 1813 after 30s
[task 2021-04-12T16:02:57.013Z] 16:02:57     INFO - Killing process: 1722
[task 2021-04-12T16:02:57.013Z] 16:02:57     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-12T16:02:57.013Z] 16:02:57     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-12T16:02:57.013Z] 16:02:57     INFO - Error: Failed to kill process 1722: psutil.NoSuchProcess no process found with pid 1722
[task 2021-04-12T16:02:57.013Z] 16:02:57     INFO - Killing process: 1756
[task 2021-04-12T16:02:57.014Z] 16:02:57     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-12T16:02:57.014Z] 16:02:57     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-12T16:02:57.014Z] 16:02:57     INFO - Error: Failed to kill process 1756: psutil.NoSuchProcess no process found with pid 1756
[task 2021-04-12T16:02:57.014Z] 16:02:57     INFO - Killing process: 1818
[task 2021-04-12T16:02:57.014Z] 16:02:57     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-12T16:02:57.015Z] 16:02:57     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-12T16:02:57.015Z] 16:02:57     INFO - Error: Failed to kill process 1818: psutil.NoSuchProcess no process found with pid 1818
[task 2021-04-12T16:02:57.015Z] 16:02:57     INFO - Killing process: 1791
[task 2021-04-12T16:02:57.015Z] 16:02:57     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-12T16:02:57.015Z] 16:02:57     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-12T16:02:57.015Z] 16:02:57     INFO - Error: Failed to kill process 1791: psutil.NoSuchProcess no process found with pid 1791
[task 2021-04-12T16:02:57.016Z] 16:02:57     INFO - Killing process: 1574
[task 2021-04-12T16:02:57.016Z] 16:02:57     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-04-12T16:02:57.016Z] 16:02:57     INFO - Can't trigger Breakpad, just killing process
[task 2021-04-12T16:02:57.019Z] 16:02:57     INFO - psutil found pid 1574 dead
[task 2021-04-12T16:02:57.019Z] 16:02:57     INFO - psutil found pid 1574 dead
[task 2021-04-12T16:02:57.043Z] 16:02:57  WARNING - runtests.py | Failed to get app exit code - running/crashed?
[task 2021-04-12T16:02:57.044Z] 16:02:57     INFO - TEST-INFO | Main app process: exit 0```