Bug: Intermittent TV browser/components/newtab/test/browser/browser_newtab_header.js | Uncaught exception - Wait for the highlights section to load - timed out after 50 tries.
Status: RESOLVED
Priority: P5
Resolution: INCOMPLETE
Created: 2021-09-09 01:08:32+00:00
Resolved: 2023-10-25 12:04:06+00:00

**Filed by:** malexandru [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=350973822&repo=autoland
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/FiCeMgGPQzyVv8z6SHzUZw/runs/0/artifacts/public/logs/live_backing.log
**Reftest URL:** https://hg.mozilla.org/mozilla-central/raw-file/tip/layout/tools/reftest/reftest-analyzer.xhtml#logurl=https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/FiCeMgGPQzyVv8z6SHzUZw/runs/0/artifacts/public/logs/live_backing.log&only_show_unexpected=1

---
```
[task 2021-09-08T23:00:58.508Z] 23:00:58     INFO - checking window state
[task 2021-09-08T23:00:58.577Z] 23:00:58     INFO - TEST-START | browser/components/newtab/test/browser/browser_newtab_header.js
[task 2021-09-08T23:01:04.450Z] 23:01:04     INFO - TEST-INFO | started process screentopng
[task 2021-09-08T23:01:04.763Z] 23:01:04     INFO - TEST-INFO | screentopng: exit 0
[task 2021-09-08T23:01:04.764Z] 23:01:04     INFO - Buffered messages logged at 23:00:58
[task 2021-09-08T23:01:04.764Z] 23:01:04     INFO - Entering test bound test_render_customizeMenu
[task 2021-09-08T23:01:04.764Z] 23:01:04     INFO - Global property added while loading chrome://browser/content/places/browserPlacesViews.js: PlacesViewBase
[task 2021-09-08T23:01:04.764Z] 23:01:04     INFO - Buffered messages logged at 23:00:59
[task 2021-09-08T23:01:04.764Z] 23:01:04     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Top sites header should  not be visible - true == true - 
[task 2021-09-08T23:01:04.764Z] 23:01:04     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Top sites should not be collapsed on load - true == true - 
[task 2021-09-08T23:01:04.765Z] 23:01:04     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Pocket section should not be collapsed on load - true == true - 
[task 2021-09-08T23:01:04.765Z] 23:01:04     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_newtab_header.js | Pocket header should be visible - true == true - 
[task 2021-09-08T23:01:04.765Z] 23:01:04     INFO - Buffered messages finished
[task 2021-09-08T23:01:04.765Z] 23:01:04     INFO - TEST-UNEXPECTED-FAIL | browser/components/newtab/test/browser/browser_newtab_header.js | Uncaught exception - Wait for the highlights section to load - timed out after 50 tries.
[task 2021-09-08T23:01:04.765Z] 23:01:04     INFO - Leaving test bound test_render_customizeMenu
[task 2021-09-08T23:01:04.765Z] 23:01:04     INFO - Console message: [JavaScript Warning: "telemetry.state_file_read_errors - Unknown scalar."]
[task 2021-09-08T23:01:04.765Z] 23:01:04     INFO - Console message: [JavaScript Warning: "telemetry.generated_new_client_id - Unknown scalar."]
[task 2021-09-08T23:01:04.765Z] 23:01:04     INFO - GECKO(13802) | MEMORY STAT vsizeMaxContiguous not supported in this build configuration.
[task 2021-09-08T23:01:04.766Z] 23:01:04     INFO - GECKO(13802) | MEMORY STAT | vsize 3205MB | residentFast 472MB | heapAllocated 232MB
[task 2021-09-08T23:01:04.766Z] 23:01:04     INFO - TEST-OK | browser/components/newtab/test/browser/browser_newtab_header.js | took 5921ms
[task 2021-09-08T23:01:04.766Z] 23:01:04     INFO - checking window state
[task 2021-09-08T23:01:04.766Z] 23:01:04     INFO - GECKO(13802) | Completed ShutdownLeaks collections in process 13802
[task 2021-09-08T23:01:04.766Z] 23:01:04     INFO - TEST-START | Shutdown
[task 2021-09-08T23:01:04.766Z] 23:01:04     INFO - Browser Chrome Test Summary
[task 2021-09-08T23:01:04.766Z] 23:01:04     INFO - Passed:  4
[task 2021-09-08T23:01:04.766Z] 23:01:04     INFO - Failed:  1
[task 2021-09-08T23:01:04.767Z] 23:01:04     INFO - Todo:    0
[task 2021-09-08T23:01:04.767Z] 23:01:04     INFO - Mode:    e10s
[task 2021-09-08T23:01:04.768Z] 23:01:04     INFO - *** End BrowserChrome Test Results ***
[task 2021-09-08T23:01:04.768Z] 23:01:04     INFO - GECKO(13802) | Exiting due to channel error.
[task 2021-09-08T23:01:04.769Z] 23:01:04     INFO - GECKO(13802) | Exiting due to channel error.
[task 2021-09-08T23:01:04.769Z] 23:01:04     INFO - GECKO(13802) | Exiting due to channel error.
[task 2021-09-08T23:01:04.771Z] 23:01:04     INFO - GECKO(13802) | Exiting due to channel error.
[task 2021-09-08T23:01:04.771Z] 23:01:04     INFO - GECKO(13802) | Exiting due to channel error.
[task 2021-09-08T23:01:04.772Z] 23:01:04     INFO - GECKO(13802) | Exiting due to channel error.
[task 2021-09-08T23:01:04.772Z] 23:01:04     INFO - GECKO(13802) | Exiting due to channel error.
[task 2021-09-08T23:01:04.773Z] 23:01:04     INFO - GECKO(13802) | Exiting due to channel error.
[task 2021-09-08T23:01:04.774Z] 23:01:04     INFO - TEST-INFO | Main app process: exit 0
[task 2021-09-08T23:01:04.774Z] 23:01:04     INFO - runtests.py | Application ran for: 0:00:12.731353
[task 2021-09-08T23:01:04.777Z] 23:01:04     INFO - zombiecheck | Reading PID log: /tmp/tmp9vsk4mmlpidlog
[task 2021-09-08T23:01:04.777Z] 23:01:04     INFO - ==> process 13802 launched child process 13822
[task 2021-09-08T23:01:04.778Z] 23:01:04     INFO - ==> process 13802 launched child process 13878
[task 2021-09-08T23:01:04.778Z] 23:01:04     INFO - ==> process 13802 launched child process 13899
[task 2021-09-08T23:01:04.778Z] 23:01:04     INFO - ==> process 13802 launched child process 13927
[task 2021-09-08T23:01:04.778Z] 23:01:04     INFO - ==> process 13802 launched child process 13983
[task 2021-09-08T23:01:04.779Z] 23:01:04     INFO - ==> process 13802 launched child process 13986
[task 2021-09-08T23:01:04.780Z] 23:01:04     INFO - ==> process 13802 launched child process 14041
[task 2021-09-08T23:01:04.781Z] 23:01:04     INFO - ==> process 13802 launched child process 14060
[task 2021-09-08T23:01:04.782Z] 23:01:04     INFO - ==> process 13802 launched child process 14063
[task 2021-09-08T23:01:04.783Z] 23:01:04     INFO - zombiecheck | Checking for orphan process with PID: 13986
[task 2021-09-08T23:01:04.783Z] 23:01:04     INFO - zombiecheck | Checking for orphan process with PID: 13927
[task 2021-09-08T23:01:04.784Z] 23:01:04     INFO - zombiecheck | Checking for orphan process with PID: 13899
[task 2021-09-08T23:01:04.785Z] 23:01:04     INFO - zombiecheck | Checking for orphan process with PID: 14060
[task 2021-09-08T23:01:04.785Z] 23:01:04     INFO - zombiecheck | Checking for orphan process with PID: 14063
[task 2021-09-08T23:01:04.786Z] 23:01:04     INFO - zombiecheck | Checking for orphan process with PID: 13878
[task 2021-09-08T23:01:04.787Z] 23:01:04     INFO - zombiecheck | Checking for orphan process with PID: 14041
[task 2021-09-08T23:01:04.787Z] 23:01:04     INFO - zombiecheck | Checking for orphan process with PID: 13822
[task 2021-09-08T23:01:04.788Z] 23:01:04     INFO - zombiecheck | Checking for orphan process with PID: 13983
[task 2021-09-08T23:01:04.788Z] 23:01:04     INFO - Stopping web server
[task 2021-09-08T23:01:04.790Z] 23:01:04     INFO - Server shut down.
[task 2021-09-08T23:01:04.802Z] 23:01:04     INFO - Web server killed.
[task 2021-09-08T23:01:04.802Z] 23:01:04     INFO - Stopping web socket server
[task 2021-09-08T23:01:04.822Z] 23:01:04     INFO - Stopping ssltunnel
[task 2021-09-08T23:01:04.842Z] 23:01:04  WARNING - leakcheck | refcount logging is off, so leaks can't be detected!
[task 2021-09-08T23:01:04.843Z] 23:01:04     INFO - runtests.py | Running tests: end.
[task 2021-09-08T23:01:04.861Z] 23:01:04     INFO - Buffered messages finished
[task 2021-09-08T23:01:04.861Z] 23:01:04     INFO -  TEST-INFO | checking window state
[task 2021-09-08T23:01:04.862Z] 23:01:04     INFO -  Browser Chrome Test Summary
[task 2021-09-08T23:01:04.863Z] 23:01:04     INFO -  	Passed: 4
[task 2021-09-08T23:01:04.863Z] 23:01:04     INFO -  	Failed: 1
[task 2021-09-08T23:01:04.864Z] 23:01:04     INFO -  	Todo: 0
[task 2021-09-08T23:01:04.865Z] 23:01:04     INFO -  	Mode: e10s
[task 2021-09-08T23:01:04.866Z] 23:01:04     INFO -  *** End BrowserChrome Test Results ***
[task 2021-09-08T23:01:04.866Z] 23:01:04     INFO - Buffered messages finished
[task 2021-09-08T23:01:04.867Z] 23:01:04     INFO - SUITE-END | took 13s
[task 2021-09-08T23:01:04.867Z] 23:01:04     INFO - SUITE-START | Running 1 tests
[task 2021-09-08T23:01:04.868Z] 23:01:04     INFO - :::
[task 2021-09-08T23:01:04.869Z] 23:01:04     INFO - ::: Test verification summary for:
[task 2021-09-08T23:01:04.870Z] 23:01:04     INFO - :::
[task 2021-09-08T23:01:04.871Z] 23:01:04     INFO - ::: browser/components/newtab/test/browser/browser_newtab_header.js
[task 2021-09-08T23:01:04.872Z] 23:01:04     INFO - :::
[task 2021-09-08T23:01:04.873Z] 23:01:04     INFO - ::: 1. Run each test 10 times in one browser. : FAIL
[task 2021-09-08T23:01:04.874Z] 23:01:04     INFO - ::: 2. Run each test 5 times in a new browser each time. : not run / incomplete
[task 2021-09-08T23:01:04.875Z] 23:01:04     INFO - ::: 3. Run each test 10 times in one browser, in chaos mode. : not run / incomplete
[task 2021-09-08T23:01:04.876Z] 23:01:04     INFO - ::: 4. Run each test 5 times in a new browser each time, in chaos mode. : not run / incomplete
[task 2021-09-08T23:01:04.877Z] 23:01:04     INFO - :::
[task 2021-09-08T23:01:04.878Z] 23:01:04     INFO - ::: Test verification FAILED!
[task 2021-09-08T23:01:04.878Z] 23:01:04     INFO - :::
[task 2021-09-08T23:01:04.879Z] 23:01:04     INFO - Buffered messages finished
[task 2021-09-08T23:01:04.880Z] 23:01:04     INFO - SUITE-END | took 0s
[task 2021-09-08T23:01:04.920Z] 23:01:04     INFO - Return code: 0
[task 2021-09-08T23:01:04.921Z] 23:01:04    ERROR - Got 1 unexpected statuses
[task 2021-09-08T23:01:04.922Z] 23:01:04     INFO - TinderboxPrint: mochitest-mochitest-browser-chrome<br/>5/<em class="testfail">1</em>/0
[task 2021-09-08T23:01:04.924Z] 23:01:04  WARNING - # TBPL WARNING #
[task 2021-09-08T23:01:04.925Z] 23:01:04  WARNING - setting return code to 1
[task 2021-09-08T23:01:04.926Z] 23:01:04  WARNING - TinderboxPrint: Per-test run of .../browser/browser_newtab_header.js<br/>: WARNING
[task 2021-09-08T23:01:04.927Z] 23:01:04     INFO - Per-test suites: {}
[task 2021-09-08T23:01:04.928Z] 23:01:04     INFO - Per-test suites: {}
[task 2021-09-08T23:01:04.929Z] 23:01:04     INFO - Running post-action listener: _package_coverage_data
[task 2021-09-08T23:01:04.930Z] 23:01:04     INFO - Running post-action listener: _resource_record_post_action
[task 2021-09-08T23:01:04.931Z] 23:01:04     INFO - Running post-action listener: process_java_coverage_data
[task 2021-09-08T23:01:04.932Z] 23:01:04     INFO - [mozharness: 2021-09-08 23:01:04.922591Z] Finished run-tests step (success)
[task 2021-09-08T23:01:04.932Z] 23:01:04     INFO - Running post-run listener: _resource_record_post_run
[task 2021-09-08T23:01:04.996Z] 23:01:04     INFO - Validating Perfherder data against /builds/worker/workspace/mozharness/external_tools/performance-artifact-schema.json
[task 2021-09-08T23:01:05.000Z] 23:01:05     INFO - PERFHERDER_DATA: {"framework": {"name": "job_resource_usage"}, "suites": [{"name": ".overall", "extraOptions": ["e10s", "taskcluster-m5.large"], "subtests": [{"name": "cpu_percent", "value": 61.898761904761926}, {"name": "io_write_bytes", "value": 2695258112}, {"name": "io.read_bytes", "value": 14254080}, {"name": "io_write_time", "value": 237868}, {"name": "io_read_time", "value": 1972}]}, {"name": ".start-pulseaudio", "subtests": [{"name": "time", "value": 0.04027605056762695}]}, {"name": ".install", "subtests": [{"name": "time", "value": 10.845263004302979}, {"name": "cpu_percent", "value": 50.49444444444444}]}, {"name": ".stage-files", "subtests": [{"name": "time", "value": 0.0005731582641601562}]}, {"name": ".run-tests", "subtests": [{"name": "time", "value": 515.6525287628174}, {"name": "cpu_percent", "value": 62.13579766536967}]}]}
[task 2021-09-08T23:01:05.001Z] 23:01:05     INFO - Total resource usage - Wall time: 526s; CPU: 62%; Read bytes: 14254080; Write bytes: 2695258112; Read time: 1972; Write time: 237868
[task 2021-09-08T23:01:05.002Z] 23:01:05     INFO - TinderboxPrint: CPU usage<br/>62.1%
[task 2021-09-08T23:01:05.003Z] 23:01:05     INFO - TinderboxPrint: I/O read bytes / time<br/>14,254,080 / 1,972
[task 2021-09-08T23:01:05.004Z] 23:01:05     INFO - TinderboxPrint: I/O write bytes / time<br/>2,695,258,112 / 237,868
[task 2021-09-08T23:01:05.005Z] 23:01:05     INFO - TinderboxPrint: CPU idle<br/>380.0 (36.4%)
[task 2021-09-08T23:01:05.006Z] 23:01:05     INFO - TinderboxPrint: CPU iowait<br/>17.4 (1.7%)
[task 2021-09-08T23:01:05.007Z] 23:01:05     INFO - TinderboxPrint: CPU nice<br/>169.3 (16.2%)
[task 2021-09-08T23:01:05.008Z] 23:01:05     INFO - TinderboxPrint: CPU system<br/>67.6 (6.5%)
[task 2021-09-08T23:01:05.009Z] 23:01:05     INFO - TinderboxPrint: CPU user<br/>408.3 (39.1%)
[task 2021-09-08T23:01:05.010Z] 23:01:05     INFO - TinderboxPrint: Swap in / out<br/>0 / 0
[task 2021-09-08T23:01:05.011Z] 23:01:05     INFO - start-pulseaudio - Wall time: 0s; CPU: Can't collect data; Read bytes: 0; Write bytes: 0; Read time: 0; Write time: 0
[task 2021-09-08T23:01:05.012Z] 23:01:05     INFO - install - Wall time: 11s; CPU: 50%; Read bytes: 221184; Write bytes: 1277952; Read time: 8; Write time: 812
[task 2021-09-08T23:01:05.013Z] 23:01:05     INFO - stage-files - Wall time: 0s; CPU: Can't collect data; Read bytes: 0; Write bytes: 0; Read time: 0; Write time: 0
[task 2021-09-08T23:01:05.014Z] 23:01:05     INFO - run-tests - Wall time: 516s; CPU: 62%; Read bytes: 14016512; Write bytes: 2693980160; Read time: 1964; Write time: 237056
[task 2021-09-08T23:01:05.072Z] 23:01:05  WARNING - returning nonzero exit status 1
[task 2021-09-08T23:01:05.102Z] cleanup
[task 2021-09-08T23:01:05.102Z] + cleanup
[task 2021-09-08T23:01:05.102Z] + local rv=1
[task 2021-09-08T23:01:05.102Z] + [[ -s /builds/worker/.xsession-errors ]]
[task 2021-09-08T23:01:05.102Z] + cp /builds/worker/.xsession-errors /builds/worker/artifacts/public/xsession-errors.log
[task 2021-09-08T23:01:05.108Z] + '[' ']'
[task 2021-09-08T23:01:05.108Z] + true
[task 2021-09-08T23:01:05.108Z] + cleanup_xvfb
[task 2021-09-08T23:01:05.109Z] ++ pidof Xvfb
[task 2021-09-08T23:01:05.122Z] + local xvfb_pid=50
[task 2021-09-08T23:01:05.122Z] + local vnc=false
[task 2021-09-08T23:01:05.122Z] + local interactive=false
[task 2021-09-08T23:01:05.133Z] + '[' -n 50 ']'
[task 2021-09-08T23:01:05.134Z] + [[ false == false ]]
[task 2021-09-08T23:01:05.134Z] + [[ false == false ]]
[task 2021-09-08T23:01:05.134Z] + kill 50
[task 2021-09-08T23:01:05.135Z] + screen -XS xvfb quit
[task 2021-09-08T23:01:05.171Z] No screen session found.
[task 2021-09-08T23:01:05.173Z] + true
[task 2021-09-08T23:01:05.173Z] + exit 1
[taskcluster 2021-09-08 23:01:05.660Z] === Task Finished ===
[taskcluster 2021-09-08 23:01:08.289Z] Unsuccessful task run with exit code: 1 completed in 868.197 seconds
```