Bug: Intermittent toolkit/components/certviewer/tests/browser/browser_openTabAndSendCertInfo.js (finished) | single tracking bug
Status: RESOLVED
Priority: P5
Resolution: INCOMPLETE
Created: 2024-05-17 19:59:31+00:00
Resolved: 2024-06-14 12:01:47+00:00

**Filed by:** pstanciu [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=458668550&repo=mozilla-central
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/OFZvqzryTNC5S0NaNm2uGA/runs/0/artifacts/public/logs/live_backing.log

---
```
[task 2024-05-17T18:59:20.702Z] 18:59:20     INFO - TEST-START | toolkit/components/certviewer/tests/browser/browser_openTabAndSendCertInfo.js
[task 2024-05-17T18:59:20.963Z] 18:59:20     INFO - GECKO(3105) | 1715972360962	Marionette	TRACE	Received observer notification browser-delayed-startup-finished
[task 2024-05-17T18:59:24.932Z] 18:59:24     INFO - GECKO(3105) | MEMORY STAT | vsize 24515MB | residentFast 375MB | heapAllocated 191MB
[task 2024-05-17T18:59:24.932Z] 18:59:24     INFO - TEST-OK | toolkit/components/certviewer/tests/browser/browser_openTabAndSendCertInfo.js | took 4230ms
[task 2024-05-17T18:59:24.939Z] 18:59:24     INFO - checking window state
[task 2024-05-17T18:59:24.939Z] 18:59:24     INFO - GECKO(3105) | must wait for focus
[task 2024-05-17T19:05:34.978Z] 19:05:34     INFO - TEST-UNEXPECTED-TIMEOUT | toolkit/components/certviewer/tests/browser/browser_openTabAndSendCertInfo.js (finished) | application timed out after 370 seconds with no output
[task 2024-05-17T19:05:34.978Z] 19:05:34     INFO - TEST-INFO 
[task 2024-05-17T19:05:34.978Z] 19:05:34     INFO - Buffered messages finished
[task 2024-05-17T19:05:34.978Z] 19:05:34  WARNING - Force-terminating active process(es).
[task 2024-05-17T19:05:34.979Z] 19:05:34     INFO - Determining child pids from psutil...
[task 2024-05-17T19:05:34.980Z] 19:05:34     INFO - [3106, 3107, 3108, 3109, 3111, 3142, 3143, 3144]
[task 2024-05-17T19:05:34.980Z] 19:05:34     INFO - ==> process 3105 launched child process 3106
[task 2024-05-17T19:05:34.981Z] 19:05:34     INFO - ==> process 3105 launched child process 3107
[task 2024-05-17T19:05:34.981Z] 19:05:34     INFO - ==> process 3105 launched child process 3108
[task 2024-05-17T19:05:34.981Z] 19:05:34     INFO - ==> process 3105 launched child process 3109
[task 2024-05-17T19:05:34.982Z] 19:05:34     INFO - ==> process 3105 launched child process 3110
[task 2024-05-17T19:05:34.982Z] 19:05:34     INFO - ==> process 3105 launched child process 3111
[task 2024-05-17T19:05:34.982Z] 19:05:34     INFO - ==> process 3105 launched child process 3112
[task 2024-05-17T19:05:34.982Z] 19:05:34     INFO - ==> process 3105 launched child process 3113
[task 2024-05-17T19:05:34.983Z] 19:05:34     INFO - ==> process 3105 launched child process 3118
[task 2024-05-17T19:05:34.983Z] 19:05:34     INFO - ==> process 3105 launched child process 3119
[task 2024-05-17T19:05:34.983Z] 19:05:34     INFO - ==> process 3105 launched child process 3142
[task 2024-05-17T19:05:34.984Z] 19:05:34     INFO - ==> process 3105 launched child process 3143
[task 2024-05-17T19:05:34.984Z] 19:05:34     INFO - ==> process 3105 launched child process 3144
[task 2024-05-17T19:05:34.984Z] 19:05:34     INFO - Found child pids: {3106, 3107, 3108, 3109, 3142, 3111, 3143, 3144, 3110, 3112, 3113, 3118, 3119}
[task 2024-05-17T19:05:34.984Z] 19:05:34     INFO - Failed to get child procs
[task 2024-05-17T19:05:34.985Z] 19:05:34     INFO - Killing process: 3106
[task 2024-05-17T19:05:34.985Z] 19:05:34     INFO - TEST-INFO | started process screencapture
[task 2024-05-17T19:05:35.103Z] 19:05:35     INFO - TEST-INFO | screencapture: exit 0
[task 2024-05-17T19:05:35.103Z] 19:05:35     INFO - Killing process: 3107
[task 2024-05-17T19:05:35.104Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.104Z] 19:05:35     INFO - Killing process: 3108
[task 2024-05-17T19:05:35.104Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.104Z] 19:05:35     INFO - Killing process: 3109
[task 2024-05-17T19:05:35.105Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.105Z] 19:05:35     INFO - Killing process: 3142
[task 2024-05-17T19:05:35.106Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.106Z] 19:05:35     INFO - Killing process: 3111
[task 2024-05-17T19:05:35.106Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.106Z] 19:05:35     INFO - Killing process: 3143
[task 2024-05-17T19:05:35.107Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.107Z] 19:05:35     INFO - Killing process: 3144
[task 2024-05-17T19:05:35.108Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.108Z] 19:05:35     INFO - Killing process: 3110
[task 2024-05-17T19:05:35.108Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.108Z] 19:05:35     INFO - Can't trigger Breakpad, process no longer exists
[task 2024-05-17T19:05:35.109Z] 19:05:35     INFO - Killing process: 3112
[task 2024-05-17T19:05:35.109Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.110Z] 19:05:35     INFO - Can't trigger Breakpad, process no longer exists
[task 2024-05-17T19:05:35.110Z] 19:05:35     INFO - Killing process: 3113
[task 2024-05-17T19:05:35.110Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.111Z] 19:05:35     INFO - Can't trigger Breakpad, process no longer exists
[task 2024-05-17T19:05:35.111Z] 19:05:35     INFO - Killing process: 3118
[task 2024-05-17T19:05:35.111Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.112Z] 19:05:35     INFO - Can't trigger Breakpad, process no longer exists
[task 2024-05-17T19:05:35.112Z] 19:05:35     INFO - Killing process: 3119
[task 2024-05-17T19:05:35.112Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.113Z] 19:05:35     INFO - Can't trigger Breakpad, process no longer exists
[task 2024-05-17T19:05:35.113Z] 19:05:35     INFO - Killing process: 3105
[task 2024-05-17T19:05:35.113Z] 19:05:35     INFO - Not taking screenshot here: see the one that was previously logged
[task 2024-05-17T19:05:35.256Z] 19:05:35     INFO - psutil found pid 3105 dead
[task 2024-05-17T19:22:15.481Z] 19:22:15     INFO - Automation Error: mozharness timed out after 1000 seconds running ['/opt/worker/tasks/task_171597055042494/build/venv/bin/python', '-u', '/opt/worker/tasks/task_171597055042494/build/tests/mochitest/runtests.py', 'browser/base/content/test/alerts/browser.toml', 'browser/base/content/test/gesture/browser.toml', 'browser/base/content/test/performance/browser.toml', 'browser/base/content/test/sidebar/browser.toml', 'browser/base/content/test/webextensions/browser.toml', 'browser/components/customizableui/test/browser.toml', 'browser/components/enterprisepolicies/tests/browser/homepage_button/browser.toml', 'browser/components/newtab/test/browser/browser.toml', 'browser/components/privatebrowsing/test/browser/browser.toml', 'browser/components/sessionstore/test/browser.toml', 'browser/components/translations/tests/browser/browser.toml', 'browser/extensions/formautofill/test/browser/creditCard/browser.toml', 'caps/tests/mochitest/browser.toml', 'dom/events/test/browser.toml', 'dom/midi/tests/browser.toml', 'dom/security/test/referrer-policy/browser.toml', 'extensions/permissions/test/browser.toml', 'modules/libpref/test/browser/browser.toml', 'toolkit/components/aboutconfig/test/browser/browser.toml', 'toolkit/components/certviewer/tests/browser/browser.toml', 'toolkit/components/forgetaboutsite/test/browser/browser.toml', 'toolkit/components/pdfjs/test/browser.toml', 'toolkit/components/shopping/test/browser/browser.toml', 'toolkit/content/tests/browser/browser.toml', 'uriloader/exthandler/tests/mochitest/browser.toml', '--setpref=layout.css.stylo-threads=4', '--setpref=media.peerconnection.mtransport_process=false', '--setpref=network.process.enabled=false', '--setpref=layers.d3d11.enable-blacklist=false', '--appname=/opt/worker/tasks/task_171597055042494/build/application/Firefox Nightly.app/Contents/MacOS/firefox', '--utility-path=tests/bin', '--extra-profile-file=tests/bin/plugins', '--symbols-path=https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/bfMqjkenSG6VMmSOBRy30A/artifacts/public/build/target.crashreporter-symbols.zip', '--certificate-path=tests/certs', '--quiet', '--log-errorsummary=/opt/worker/tasks/task_171597055042494/build/blobber_upload_dir/mochitest-browser-chrome_errorsummary.log', '--screenshot-on-fail', '--cleanup-crashes', '--marionette-startup-timeout=180', '--sandbox-read-whitelist=/opt/worker/tasks/task_171597055042494/build', '--log-raw=-', '--flavor=browser', '--chunk-by-runtime']
[task 2024-05-17T19:22:15.484Z] 19:22:15     INFO - Return code: -9
[task 2024-05-17T19:22:15.484Z] 19:22:15  WARNING - Got 1 unexpected statuses
[task 2024-05-17T19:22:15.484Z] 19:22:15    ERROR - No suite end message was emitted by this harness.
[task 2024-05-17T19:22:15.484Z] 19:22:15     INFO - TinderboxPrint: mochitest-mochitest-browser-chrome<br/>613/<em class="testfail">1</em>/0
[task 2024-05-17T19:22:15.484Z] 19:22:15  WARNING - setting return code to 2
[task 2024-05-17T19:22:15.484Z] 19:22:15     INFO - The mochitest suite: mochitest-browser-chrome ran with return status: FAILURE
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - Running post-action listener: _package_coverage_data
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - Running post-action listener: _resource_record_post_action
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - Running post-action listener: process_java_coverage_data
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - [mozharness: 2024-05-17 19:22:15.485145Z] Finished run-tests step (success)
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - [mozharness: 2024-05-17 19:22:15.485194Z] Running uninstall step.
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - Running pre-action listener: _resource_record_pre_action
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - Running main action method: uninstall
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - Skipping uninstall for non-MSIX test
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - Running post-action listener: _resource_record_post_action
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - [mozharness: 2024-05-17 19:22:15.485442Z] Finished uninstall step (success)
[task 2024-05-17T19:22:15.485Z] 19:22:15     INFO - Running post-run listener: _resource_record_post_run
[task 2024-05-17T19:22:16.337Z] 19:22:16     INFO - instance_metadata.json not found; unable to determine instance type
[task 2024-05-17T19:22:16.387Z] 19:22:16     INFO - Validating Perfherder data against /opt/worker/tasks/task_171597055042494/mozharness/external_tools/performance-artifact-schema.json
[task 2024-05-17T19:22:16.389Z] 19:22:16     INFO - PERFHERDER_DATA: {"framework": {"name": "job_resource_usage"}, "suites": [{"name": "mochitest.mochitest-browser-chrome.overall", "extraOptions": ["e10s", "buildbot-unknown"], "subtests": [{"name": "cpu_percent", "value": 12.846835736205033}, {"name": "io_write_bytes", "value": 2129608704}, {"name": "io.read_bytes", "value": 230158336}, {"name": "io_write_time", "value": 7745}, {"name": "io_read_time", "value": 2477}]}, {"name": "mochitest.mochitest-browser-chrome.start-pulseaudio", "subtests": [{"name": "time", "value": 0.00038375799999812443}, {"name": "cpu_percent", "value": 0}]}, {"name": "mochitest.mochitest-browser-chrome.install", "subtests": [{"name": "time", "value": 37.21183436900003}, {"name": "cpu_percent", "value": 13.855890227576975}]}, {"name": "mochitest.mochitest-browser-chrome.stage-files", "subtests": [{"name": "time", "value": 0.0002550620000647541}, {"name": "cpu_percent", "value": 0}]}, {"name": "mochitest.mochitest-browser-chrome.run-tests", "subtests": [{"name": "time", "value": 2571.930512765}, {"name": "cpu_percent", "value": 12.8320452186513}]}, {"name": "mochitest.mochitest-browser-chrome.uninstall", "subtests": [{"name": "time", "value": 0.00015667299976485083}, {"name": "cpu_percent", "value": 0}]}]}
[task 2024-05-17T19:22:16.389Z] 19:22:16     INFO - Total resource usage - Wall time: 2610s; CPU: Can't collect data; Read bytes: 230158336; Write bytes: 2129608704; Read time: 2477; Write time: 7745
[task 2024-05-17T19:22:16.389Z] 19:22:16     INFO - TinderboxPrint: I/O read bytes / time<br/>230,158,336 / 2,477
[task 2024-05-17T19:22:16.389Z] 19:22:16     INFO - TinderboxPrint: I/O write bytes / time<br/>2,129,608,704 / 7,745
[task 2024-05-17T19:22:16.389Z] 19:22:16     INFO - TinderboxPrint: CPU idle<br/>27,383.1 (87.5%)
[task 2024-05-17T19:22:16.389Z] 19:22:16     INFO - TinderboxPrint: CPU system<br/>524.5 (1.7%)
[task 2024-05-17T19:22:16.389Z] 19:22:16     INFO - TinderboxPrint: CPU user<br/>3,398.8 (10.9%)
[task 2024-05-17T19:22:16.390Z] 19:22:16     INFO - TinderboxPrint: Swap in / out<br/>682,905,600 / 0
[task 2024-05-17T19:22:16.393Z] 19:22:16     INFO - start-pulseaudio - Wall time: 0s; CPU: Can't collect data; Read bytes: 0; Write bytes: 0; Read time: 0; Write time: 0
[task 2024-05-17T19:22:16.398Z] 19:22:16     INFO - install - Wall time: 37s; CPU: 14%; Read bytes: 502490624; Write bytes: 499814400; Read time: 34404; Write time: 976
[task 2024-05-17T19:22:16.401Z] 19:22:16     INFO - stage-files - Wall time: 0s; CPU: Can't collect data; Read bytes: 0; Write bytes: 0; Read time: 0; Write time: 0
[task 2024-05-17T19:22:16.527Z] 19:22:16     INFO - run-tests - Wall time: 2572s; CPU: 13%; Read bytes: 222732288; Write bytes: 1629790208; Read time: 2389; Write time: 6769
[task 2024-05-17T19:22:16.534Z] 19:22:16     INFO - uninstall - Wall time: 0s; CPU: Can't collect data; Read bytes: 0; Write bytes: 0; Read time: 0; Write time: 0
[task 2024-05-17T19:22:20.496Z] 19:22:20  WARNING - returning nonzero exit status 2
[taskcluster 2024-05-17T19:22:20.684Z]    Exit Code: 2
[taskcluster 2024-05-17T19:22:20.684Z]    User Time: 30m6.240005s
[taskcluster 2024-05-17T19:22:20.684Z]  Kernel Time: 2m38.185459s
[taskcluster 2024-05-17T19:22:20.684Z]    Wall Time: 46m44.570717s
[taskcluster 2024-05-17T19:22:20.684Z]       Result: FAILED
[taskcluster 2024-05-17T19:22:20.685Z] === Task Finished ===
[taskcluster 2024-05-17T19:22:20.685Z] Task Duration: 46m44.574507s
[taskcluster 2024-05-17T19:22:21.977Z] Uploading artifact public/logs/localconfig.json from file /opt/worker/tasks/task_171597055042494/logs/localconfig.json with content encoding "gzip", mime type "application/json" and expiry 2024-08-15T16:30:58.823Z
[taskcluster 2024-05-17T19:22:22.282Z] Uploading artifact public/test_info/manifests.list from file /opt/worker/tasks/task_171597055042494/build/blobber_upload_dir/manifests.list with content encoding "gzip", mime type "text/plain; charset=utf-8" and expiry 2024-08-15T16:30:58.823Z
[taskcluster 2024-05-17T19:22:22.539Z] Uploading artifact public/test_info/mochitest-browser-chrome_errorsummary.log from file /opt/worker/tasks/task_171597055042494/build/blobber_upload_dir/mochitest-browser-chrome_errorsummary.log with content encoding "gzip", mime type "text/plain" and expiry 2024-08-15T16:30:58.823Z
[taskcluster 2024-05-17T19:22:22.823Z] Uploading artifact public/test_info/mozilla-test-fail-screenshot_nfnrofxf.png from file /opt/worker/tasks/task_171597055042494/build/blobber_upload_dir/mozilla-test-fail-screenshot_nfnrofxf.png with content encoding "identity", mime type "image/png" and expiry 2024-08-15T16:30:58.823Z
[taskcluster 2024-05-17T19:22:23.104Z] Uploading artifact public/test_info/profile_resource-usage.json from file /opt/worker/tasks/task_171597055042494/build/blobber_upload_dir/profile_resource-usage.json with content encoding "gzip", mime type "application/json" and expiry 2024-08-15T16:30:58.823Z
[taskcluster 2024-05-17T19:22:23.525Z] Uploading artifact public/test_info/resource-usage.json from file /opt/worker/tasks/task_171597055042494/build/blobber_upload_dir/resource-usage.json with content encoding "gzip", mime type "application/json" and expiry 2024-08-15T16:30:58.823Z
[taskcluster 2024-05-17T19:22:24.365Z] Uploading artifact public/test_info/system-info.log from file /opt/worker/tasks/task_171597055042494/build/blobber_upload_dir/system-info.log with content encoding "gzip", mime type "text/plain" and expiry 2024-08-15T16:30:58.823Z
[taskcluster 2024-05-17T19:22:24.630Z] Uploading link artifact public/logs/live.log to artifact public/logs/live_backing.log with expiry 2024-08-15T16:30:58.823Z
[taskcluster:error] exit status 2
```