Bug: Intermittent TEST-UNEXPECTED-TIMEOUT | browser/base/content/test/general/browser_newWindowDrop.js | application timed out after 370 seconds with no output
Status: RESOLVED
Priority: P5
Resolution: INCOMPLETE
Created: 2020-12-10 05:46:31+00:00
Resolved: 2022-04-12 17:01:38+00:00

**Filed by:** malexandru [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=324110783&repo=autoland
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/dnimWGpFQV-VIApLcj4ubQ/runs/0/artifacts/public/logs/live_backing.log

---
```
[task 2020-12-10T05:08:18.274Z] 05:08:18     INFO - TEST-START | browser/base/content/test/general/browser_newWindowDrop.js
[task 2020-12-10T05:14:32.229Z] 05:14:31     INFO - Buffered messages logged at 05:08:18
[task 2020-12-10T05:14:36.818Z] 05:14:35     INFO - Entering test bound test_setup
[task 2020-12-10T05:14:47.658Z] 05:14:46     INFO - Leaving test bound test_setup
[task 2020-12-10T05:14:54.050Z] 05:14:53     INFO - Entering test bound single_url
[task 2020-12-10T05:14:58.703Z] 05:14:57     INFO - Starting test for dragData:[[{"type":"text/plain","data":"mochi.test/first"}]]; expectedURLs.length:1
[task 2020-12-10T05:15:04.944Z] 05:15:03     INFO - TEST-PASS | browser/base/content/test/general/browser_newWindowDrop.js | Sidebar button exists - 
[task 2020-12-10T05:15:11.606Z] 05:15:10     INFO - TEST-PASS | browser/base/content/test/general/browser_newWindowDrop.js | New Window button exists - 
[task 2020-12-10T05:15:14.531Z] 05:15:13     INFO - Buffered messages finished
[task 2020-12-10T05:15:18.452Z] 05:15:17    ERROR - TEST-UNEXPECTED-TIMEOUT | browser/base/content/test/general/browser_newWindowDrop.js | application timed out after 370 seconds with no output
[task 2020-12-10T05:15:25.175Z] 05:15:23    ERROR - Force-terminating active process(es).
[task 2020-12-10T05:15:34.690Z] 05:15:33     INFO - Determining child pids from psutil...
[task 2020-12-10T05:15:51.682Z] 05:15:51     INFO - [1620, 1645, 1703, 1736, 1782, 1816]
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - ==> process 1549 launched child process 1564
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - ==> process 1549 launched child process 1620
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - ==> process 1549 launched child process 1645
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - ==> process 1549 launched child process 1703
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - ==> process 1549 launched child process 1736
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - ==> process 1549 launched child process 1782
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - ==> process 1549 launched child process 1816
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - Found child pids: set([1703, 1736, 1645, 1620, 1782, 1816, 1564])
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - Failed to get child procs
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - Killing process: 1703
[task 2020-12-10T05:15:51.700Z] 05:15:51     INFO - TEST-INFO | started process screentopng
[task 2020-12-10T05:15:53.127Z] 05:15:53     INFO - TEST-INFO | screentopng: exit 0
[task 2020-12-10T05:15:53.128Z] 05:15:53     INFO - Can't trigger Breakpad, just killing process
[task 2020-12-10T05:15:55.487Z] 05:15:55     INFO - psutil found pid 1703 dead
[task 2020-12-10T05:15:55.487Z] 05:15:55     INFO - Killing process: 1736
[task 2020-12-10T05:15:55.487Z] 05:15:55     INFO - Not taking screenshot here: see the one that was previously logged
[task 2020-12-10T05:15:55.487Z] 05:15:55     INFO - Can't trigger Breakpad, just killing process
[task 2020-12-10T05:15:58.170Z] 05:15:58     INFO - psutil found pid 1736 dead
[task 2020-12-10T05:15:58.170Z] 05:15:58     INFO - Killing process: 1645
[task 2020-12-10T05:15:58.171Z] 05:15:58     INFO - Not taking screenshot here: see the one that was previously logged
[task 2020-12-10T05:15:58.171Z] 05:15:58     INFO - Can't trigger Breakpad, just killing process
[task 2020-12-10T05:16:00.502Z] 05:16:00     INFO - psutil found pid 1645 dead
[task 2020-12-10T05:16:00.502Z] 05:16:00     INFO - Killing process: 1620
[task 2020-12-10T05:16:00.502Z] 05:16:00     INFO - Not taking screenshot here: see the one that was previously logged
[task 2020-12-10T05:16:00.502Z] 05:16:00     INFO - Can't trigger Breakpad, just killing process
[task 2020-12-10T05:16:02.873Z] 05:16:02     INFO - psutil found pid 1620 dead
[task 2020-12-10T05:16:02.873Z] 05:16:02     INFO - Killing process: 1782
[task 2020-12-10T05:16:02.873Z] 05:16:02     INFO - Not taking screenshot here: see the one that was previously logged
[task 2020-12-10T05:16:02.873Z] 05:16:02     INFO - Can't trigger Breakpad, just killing process
[task 2020-12-10T05:16:04.995Z] 05:16:04     INFO - psutil found pid 1782 dead
[task 2020-12-10T05:16:04.995Z] 05:16:04     INFO - Killing process: 1816
[task 2020-12-10T05:16:04.996Z] 05:16:04     INFO - Not taking screenshot here: see the one that was previously logged
[task 2020-12-10T05:16:04.996Z] 05:16:04     INFO - Can't trigger Breakpad, just killing process
[task 2020-12-10T05:16:08.787Z] 05:16:08     INFO - psutil found pid 1816 dead
[task 2020-12-10T05:16:08.787Z] 05:16:08     INFO - Killing process: 1564
[task 2020-12-10T05:16:08.787Z] 05:16:08     INFO - Not taking screenshot here: see the one that was previously logged
[task 2020-12-10T05:16:08.787Z] 05:16:08     INFO - Can't trigger Breakpad, just killing process
[task 2020-12-10T05:16:08.787Z] 05:16:08     INFO - Error: Failed to kill process 1564: psutil.NoSuchProcess no process found with pid 1564
[task 2020-12-10T05:16:08.787Z] 05:16:08     INFO - Killing process: 1549
[task 2020-12-10T05:16:08.787Z] 05:16:08     INFO - Not taking screenshot here: see the one that was previously logged
[task 2020-12-10T05:16:08.787Z] 05:16:08     INFO - Can't trigger Breakpad, just killing process
[task 2020-12-10T05:16:38.818Z] 05:16:38     INFO - psutil found pid 1549 dead
[task 2020-12-10T05:16:38.818Z] 05:16:38     INFO - failed to kill pid 2114 after 30s
[task 2020-12-10T05:16:38.818Z] 05:16:38     INFO - failed to kill pid 2056 after 30s
[task 2020-12-10T05:16:38.818Z] 05:16:38     INFO - failed to kill pid 2025 after 30s
[task 2020-12-10T05:16:38.818Z] 05:16:38     INFO - failed to kill pid 2083 after 30s
[task 2020-12-10T05:16:38.818Z] 05:16:38     INFO - psutil found pid 1549 dead
[task 2020-12-10T05:16:38.854Z] 05:16:38  WARNING - runtests.py | Failed to get app exit code - running/crashed?
[task 2020-12-10T05:16:38.855Z] 05:16:38     INFO - TEST-INFO | Main app process: exit 0
[task 2020-12-10T05:16:38.856Z] 05:16:38     INFO - runtests.py | Application ran for: 0:12:22.295323
[task 2020-12-10T05:16:38.856Z] 05:16:38     INFO - zombiecheck | Reading PID log: /tmp/tmpxG54Nzpidlog
[task 2020-12-10T05:16:38.856Z] 05:16:38     INFO - ==> process 1549 launched child process 1564
[task 2020-12-10T05:16:38.856Z] 05:16:38     INFO - ==> process 1549 launched child process 1620
[task 2020-12-10T05:16:38.856Z] 05:16:38     INFO - ==> process 1549 launched child process 1645
[task 2020-12-10T05:16:38.856Z] 05:16:38     INFO - ==> process 1549 launched child process 1703
[task 2020-12-10T05:16:38.856Z] 05:16:38     INFO - ==> process 1549 launched child process 1736
[task 2020-12-10T05:16:38.856Z] 05:16:38     INFO - ==> process 1549 launched child process 1782
[task 2020-12-10T05:16:38.856Z] 05:16:38     INFO - ==> process 1549 launched child process 1816
[task 2020-12-10T05:16:38.857Z] 05:16:38     INFO - ==> process 1549 launched child process 2025
[task 2020-12-10T05:16:38.857Z] 05:16:38     INFO - ==> process 1549 launched child process 2056
[task 2020-12-10T05:16:38.857Z] 05:16:38     INFO - ==> process 1549 launched child process 2083
[task 2020-12-10T05:16:38.857Z] 05:16:38     INFO - ==> process 1549 launched child process 2114
[task 2020-12-10T05:16:38.857Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 2114
[task 2020-12-10T05:16:38.858Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 2083
[task 2020-12-10T05:16:38.858Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 1703
[task 2020-12-10T05:16:38.858Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 1736
[task 2020-12-10T05:16:38.858Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 2025
[task 2020-12-10T05:16:38.858Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 1645
[task 2020-12-10T05:16:38.858Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 2056
[task 2020-12-10T05:16:38.858Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 1620
[task 2020-12-10T05:16:38.858Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 1782
[task 2020-12-10T05:16:38.858Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 1816
[task 2020-12-10T05:16:38.859Z] 05:16:38     INFO - zombiecheck | Checking for orphan process with PID: 1564
[task 2020-12-10T05:16:38.859Z] 05:16:38     INFO - Stopping web server
[task 2020-12-10T05:16:38.873Z] 05:16:38     INFO - Stopping web socket server
[task 2020-12-10T05:16:38.894Z] 05:16:38     INFO - Stopping ssltunnel
[task 2020-12-10T05:16:38.914Z] 05:16:38  WARNING - leakcheck | refcount logging is off, so leaks can't be detected!
[task 2020-12-10T05:16:38.914Z] 05:16:38     INFO - runtests.py | Running tests: end.
[task 2020-12-10T05:16:38.955Z] 05:16:38     INFO - Buffered messages finished
[task 2020-12-10T05:16:38.955Z] 05:16:38     INFO -  TEST-INFO | checking window state
[task 2020-12-10T05:16:38.955Z] 05:16:38     INFO -  Browser Chrome Test Summary
[task 2020-12-10T05:16:38.955Z] 05:16:38     INFO -  	Passed: 0
[task 2020-12-10T05:16:38.955Z] 05:16:38     INFO -  	Failed: 0
[task 2020-12-10T05:16:38.955Z] 05:16:38     INFO -  	Todo: 0
[task 2020-12-10T05:16:38.955Z] 05:16:38     INFO -  	Mode: e10s
[task 2020-12-10T05:16:38.956Z] 05:16:38     INFO -  *** End BrowserChrome Test Results ***
[task 2020-12-10T05:16:38.956Z] 05:16:38     INFO - Buffered messages finished
[task 2020-12-10T05:16:38.956Z] 05:16:38     INFO - SUITE-END | took 743s
[task 2020-12-10T05:16:39.038Z] 05:16:39    ERROR - Return code: 1
[task 2020-12-10T05:16:39.040Z] 05:16:39     INFO - TinderboxPrint: mochitest-mochitest-browser-chrome<br/>107/0/0
[task 2020-12-10T05:16:39.040Z] 05:16:39    ERROR - # TBPL FAILURE #
[task 2020-12-10T05:16:39.040Z] 05:16:39  WARNING - setting return code to 2
[task 2020-12-10T05:16:39.040Z] 05:16:39    ERROR - The mochitest suite: mochitest-browser-chrome ran with return status: FAILURE
[task 2020-12-10T05:16:39.041Z] 05:16:39     INFO - Running post-action listener: _package_coverage_data
[task 2020-12-10T05:16:39.041Z] 05:16:39     INFO - Running post-action listener: _resource_record_post_action
[task 2020-12-10T05:16:39.041Z] 05:16:39     INFO - Running post-action listener: process_java_coverage_data
[task 2020-12-10T05:16:39.041Z] 05:16:39     INFO - [mozharness: 2020-12-10 05:16:39.041285Z] Finished run-tests step (success)
[task 2020-12-10T05:16:39.041Z] 05:16:39     INFO - Running post-run listener: _resource_record_post_run
[task 2020-12-10T05:16:39.198Z] 05:16:39     INFO - Validating Perfherder data against /builds/worker/workspace/mozharness/external_tools/performance-artifact-schema.json
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - PERFHERDER_DATA: {"framework": {"name": "job_resource_usage"}, "suites": [{"subtests": [{"name": "cpu_percent", "value": 27.480062166962682}, {"name": "io_write_bytes", "value": 2144129024}, {"name": "io.read_bytes", "value": 137936125952}, {"name": "io_write_time", "value": 251496}, {"name": "io_read_time", "value": 14117340}], "extraOptions": ["e10s", "taskcluster-c5.xlarge"], "name": "mochitest.mochitest-browser-chrome.overall"}, {"subtests": [{"name": "time", "value": 0.01662898063659668}], "name": "mochitest.mochitest-browser-chrome.start-pulseaudio"}, {"subtests": [{"name": "time", "value": 30.485172033309937}, {"name": "cpu_percent", "value": 25.137931034482758}], "name": "mochitest.mochitest-browser-chrome.install"}, {"subtests": [{"name": "time", "value": 0.00019407272338867188}], "name": "mochitest.mochitest-browser-chrome.stage-files"}, {"subtests": [{"name": "time", "value": 744.4812889099121}, {"name": "cpu_percent", "value": 27.61287593984961}], "name": "mochitest.mochitest-browser-chrome.run-tests"}]}
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - Total resource usage - Wall time: 775s; CPU: 28.0%; Read bytes: 137936125952; Write bytes: 2144129024; Read time: 14117340; Write time: 251496
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - TinderboxPrint: CPU usage<br/>27.6%
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - TinderboxPrint: I/O read bytes / time<br/>137,936,125,952 / 14,117,340
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - TinderboxPrint: I/O write bytes / time<br/>2,144,129,024 / 251,496
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - TinderboxPrint: CPU idle<br/>852.5 (27.7%)
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - TinderboxPrint: CPU iowait<br/>1,573.5 (51.2%)
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - TinderboxPrint: CPU system<br/>106.8 (3.5%)
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - TinderboxPrint: CPU user<br/>541.4 (17.6%)
[task 2020-12-10T05:16:39.202Z] 05:16:39     INFO - TinderboxPrint: Swap in / out<br/>0 / 0
[task 2020-12-10T05:16:39.203Z] 05:16:39     INFO - start-pulseaudio - Wall time: 0s; CPU: Can't collect data; Read bytes: 0; Write bytes: 0; Read time: 0; Write time: 0
[task 2020-12-10T05:16:39.203Z] 05:16:39     INFO - install - Wall time: 30s; CPU: 25.0%; Read bytes: 8192; Write bytes: 1681338368; Read time: 112; Write time: 196532
[task 2020-12-10T05:16:39.203Z] 05:16:39     INFO - stage-files - Wall time: 0s; CPU: Can't collect data; Read bytes: 0; Write bytes: 0; Read time: 0; Write time: 0
[task 2020-12-10T05:16:39.207Z] 05:16:39     INFO - run-tests - Wall time: 744s; CPU: 28.0%; Read bytes: 137936117760; Write bytes: 345251840; Read time: 14117228; Write time: 36880
[task 2020-12-10T05:16:39.294Z] 05:16:39  WARNING - returning nonzero exit status 2
[task 2020-12-10T05:16:39.327Z] cleanup
[task 2020-12-10T05:16:39.327Z] + cleanup
[task 2020-12-10T05:16:39.327Z] + local rv=2
[task 2020-12-10T05:16:39.327Z] + [[ -s /builds/worker/.xsession-errors ]]
[task 2020-12-10T05:16:39.327Z] + cp /builds/worker/.xsession-errors /builds/worker/artifacts/public/xsession-errors.log
[task 2020-12-10T05:16:39.336Z] + '[' ']'
[task 2020-12-10T05:16:39.336Z] + true
[task 2020-12-10T05:16:39.336Z] + cleanup_xvfb
[task 2020-12-10T05:16:39.336Z] ++ pidof Xvfb
[task 2020-12-10T05:16:39.341Z] + local xvfb_pid=50
[task 2020-12-10T05:16:39.341Z] + local vnc=false
[task 2020-12-10T05:16:39.341Z] + local interactive=false
[task 2020-12-10T05:16:39.341Z] + '[' -n 50 ']'
[task 2020-12-10T05:16:39.341Z] + [[ false == false ]]
[task 2020-12-10T05:16:39.341Z] + [[ false == false ]]
[task 2020-12-10T05:16:39.341Z] + kill 50
[task 2020-12-10T05:16:39.341Z] + screen -XS xvfb quit
[task 2020-12-10T05:16:39.374Z] + exit 2
[taskcluster 2020-12-10 05:16:40.329Z] === Task Finished ===
[taskcluster 2020-12-10 05:16:43.969Z] Unsuccessful task run with exit code: 2 completed in 868.62 seconds```