Bug: Intermittent TEST-UNEXPECTED-TIMEOUT | browser/components/newtab/test/browser/browser_customize_menu_render.js | application timed out after 370 seconds with no output
Status: RESOLVED
Priority: P5
Resolution: INCOMPLETE
Created: 2021-01-11 07:50:37+00:00
Resolved: 2023-10-18 12:00:52+00:00

**Filed by:** rmaries [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=326338338&repo=autoland
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/LDaCFes0Ty-82NpSnEllGw/runs/0/artifacts/public/logs/live_backing.log

---
```
[task 2021-01-11T07:19:50.475Z] 07:19:50     INFO - TEST-START | browser/components/newtab/test/browser/browser_customize_menu_render.js
[task 2021-01-11T07:26:05.770Z] 07:26:05     INFO - Buffered messages logged at 07:19:50
[task 2021-01-11T07:26:05.771Z] 07:26:05     INFO - Entering test bound test_render_customizeMenu
[task 2021-01-11T07:26:05.772Z] 07:26:05     INFO - Buffered messages logged at 07:19:51
[task 2021-01-11T07:26:05.772Z] 07:26:05     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_customize_menu_render.js | Customize Menu should be rendered, but not visible yet - true == true - 
[task 2021-01-11T07:26:05.773Z] 07:26:05     INFO - Buffered messages logged at 07:19:53
[task 2021-01-11T07:26:05.774Z] 07:26:05     INFO - Leaving test bound test_render_customizeMenu
[task 2021-01-11T07:26:05.775Z] 07:26:05     INFO - Entering test bound test_render_customizeMenu
[task 2021-01-11T07:26:05.776Z] 07:26:05     INFO - Buffered messages logged at 07:19:54
[task 2021-01-11T07:26:05.777Z] 07:26:05     INFO - TEST-PASS | browser/components/newtab/test/browser/browser_customize_menu_render.js | Customize Menu should be rendered, but not visible - true == true - 
[task 2021-01-11T07:26:05.778Z] 07:26:05     INFO - Buffered messages logged at 07:19:55
[task 2021-01-11T07:26:05.779Z] 07:26:05     INFO - Leaving test bound test_render_customizeMenu
[task 2021-01-11T07:26:05.779Z] 07:26:05     INFO - Entering test bound test_render_customizeMenu
[task 2021-01-11T07:26:05.780Z] 07:26:05     INFO - Buffered messages finished
[task 2021-01-11T07:26:05.781Z] 07:26:05    ERROR - TEST-UNEXPECTED-TIMEOUT | browser/components/newtab/test/browser/browser_customize_menu_render.js | application timed out after 370 seconds with no output
[task 2021-01-11T07:26:05.782Z] 07:26:05    ERROR - Force-terminating active process(es).
[task 2021-01-11T07:26:05.783Z] 07:26:05     INFO - Determining child pids from psutil...
[task 2021-01-11T07:26:05.783Z] 07:26:05     INFO - [2060, 2092, 2130, 2169, 2163, 1981, 2006]
[task 2021-01-11T07:26:05.784Z] 07:26:05     INFO - ==> process 1913 launched child process 1928
[task 2021-01-11T07:26:05.784Z] 07:26:05     INFO - ==> process 1913 launched child process 1981
[task 2021-01-11T07:26:05.784Z] 07:26:05     INFO - ==> process 1913 launched child process 2006
[task 2021-01-11T07:26:05.784Z] 07:26:05     INFO - ==> process 1913 launched child process 2060
[task 2021-01-11T07:26:05.784Z] 07:26:05     INFO - ==> process 1913 launched child process 2092
[task 2021-01-11T07:26:05.784Z] 07:26:05     INFO - ==> process 1913 launched child process 2130
[task 2021-01-11T07:26:05.784Z] 07:26:05     INFO - ==> process 1913 launched child process 2169
[task 2021-01-11T07:26:05.785Z] 07:26:05     INFO - Found child pids: set([1928, 2060, 2092, 2130, 2163, 2006, 2169, 1981])
[task 2021-01-11T07:26:05.785Z] 07:26:05     INFO - Failed to get child procs
[task 2021-01-11T07:26:05.785Z] 07:26:05     INFO - Killing process: 1928
[task 2021-01-11T07:26:05.785Z] 07:26:05     INFO - TEST-INFO | started process screentopng
[task 2021-01-11T07:26:05.994Z] 07:26:05     INFO - TEST-INFO | screentopng: exit 0```