Bug: PDF Viewer Gradient Overlay
Status: RESOLVED
Priority: --
Resolution: INVALID
Created: 2020-08-21 08:38:07+00:00
Resolved: 2021-05-08 04:15:25+00:00

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Firefox/68.0

Steps to reproduce:

open file in PDF viewer

Troubleshooting info:
Application Basics
------------------

Name: Firefox
Version: 68.11.0esr
Build ID: 20200720181548
Update Channel: esr
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Firefox/68.0
OS: Windows_NT 10.0
Launcher Process: Disabled due to failure
Multiprocess Windows: 2/2 Enabled by default
Remote Processes: 5
Enterprise Policies: Active
Google Location Service Key: Found
Google Safebrowsing Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

Firefox Features
----------------

Name: Firefox Monitor
Version: 3.0
ID: fxmonitor@mozilla.org

Name: Firefox Screenshots
Version: 39.0.0
ID: screenshots@mozilla.org

Name: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org

Name: Web Compat
Version: 10.1.2
ID: webcompat@mozilla.org

Name: WebCompat Reporter
Version: 1.1.0
ID: webcompat-reporter@mozilla.org

Remote Processes
----------------

Type: Web Content
Count: 3 / 8

Type: Extension
Count: 1

Type: GPU
Count: 1

Extensions
----------

Name: Amazon.com
Version: 1.1
Enabled: true
ID: amazondotcom@search.mozilla.org

Name: Bing
Version: 1.0
Enabled: true
ID: bing@search.mozilla.org

Name: DuckDuckGo
Version: 1.0
Enabled: true
ID: ddg@search.mozilla.org

Name: FIS3
Version: 1.0.3
Enabled: true
ID: {5874c716-f7df-45e6-90ac-17b15f20188c}

Name: Google
Version: 1.0
Enabled: true
ID: google@search.mozilla.org

Name: RESTClient
Version: 3.0.7
Enabled: true
ID: {ad0d925d-88f8-47f1-85ea-8463569e756e}

Name: Twitter
Version: 1.0
Enabled: true
ID: twitter@search.mozilla.org

Name: Wikipedia (en)
Version: 1.0
Enabled: true
ID: wikipedia@search.mozilla.org

Security Software
-----------------

Type: Windows Defender Antivirus

Type:

Type: Windows-Firewall

Graphics
--------

Features
Compositing: Direct3D 11 (Advanced Layers)
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000f556) EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.4137599d9132)
WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000f556) EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.4137599d9132)
WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D: true
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 4
Target Frame Rate: 60
DirectWrite: true (10.0.18362.1016)
GPU #1
Active: Yes
Description: Intel(R) UHD Graphics 620
Vendor ID: 0x8086
Device ID: 0x5917
Driver Version: 26.20.100.6888
Driver Date: 5-16-2019
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 081c1028
RAM: Unknown

Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: direct2d 1.1
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): cairo
GPUProcessPid: 3684
ClearType Parameters: Gamma: 1,8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Decision Log
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
WEBRENDER_QUALIFIED:
blacklisted by env: No qualified hardware




Media
-----

Audio Backend: wasapi
Max Channels: 1
Preferred Sample Rate: 48000
Output Devices
Name: Group
Lautsprecher (Jabra LINK 230): USB\VID_0B0E&PID_2315&MI_00\6&3822d7e0&0&0000
:
Headphones (Realtek USB Audio): USB\VID_0BDA&PID_4014&MI_00\a&ed3730&0&0000
Headset Earphone (JBL GO 2 Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&f09366c&0&97
Lautsprecher (2- JBL GO 2 Stereo): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&311b6e22&0&70991C86C02B_C00000000
Speakers / Headphones (2- Realtek Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_1028081C&REV_1000\4&17582329&0&0001
Lautsprecher (JBL GO 2 Stereo): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&311b6e22&0&70991C230400_C00000000
32LG5600 (Intel(R) Display Audio):
Speakers (Dell USB Audio): USB\VID_17E9&PID_436C&MI_02\7&caa36f2&0&0002
LEN LT2452pwC (Intel(R) Display Audio): INTELAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&17582329&0&0201
Lautsprecher (Realtek USB Audio): USB\VID_0BDA&PID_4014&MI_00\a&ed3730&0&0000
SBID-7086R (Intel(R) Display Audio): INTELAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&17582329&0&0201
Lautsprecher / Kopfhörer (2- Realtek Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_1028081C&REV_1000\4&17582329&0&0001
:
Headset Earphone (JBL GO 2 Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&1ea437dc&0&97
Speakers / Headphones (Realtek Audio):
:
Speakers (JBL GO 2 Stereo): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&311b6e22&0&70991C230400_C00000000
Input Devices
Name: Group
Line In (2- Realtek Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_1028081C&REV_1000\4&17582329&0&0001
Headset Microphone (JBL GO 2 Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&1ea437dc&0&97
Microphone (USB Audio Device): USB\VID_046D&PID_0819&MI_02\6&263af326&0&0002
Microphone (Dell USB Audio): USB\VID_17E9&PID_436C&MI_02\7&caa36f2&0&0002
Microphone (Realtek USB Audio): USB\VID_0BDA&PID_4014&MI_00\a&ed3730&0&0000
:
:
Microphone (Jabra LINK 230): USB\VID_0B0E&PID_2315&MI_00\6&3822d7e0&0&0000
Stereo Mix (2- Realtek Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_1028081C&REV_1000\4&17582329&0&0001
Sidetone (Jabra LINK 230): USB\VID_0B0E&PID_2315&MI_00\6&3822d7e0&0&0000
Microphone (JBL GO 2 Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&f09366c&0&97
:
Externes Mikrofon (2- Realtek Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_1028081C&REV_1000\4&17582329&0&0001
Stereo Mix (Realtek Audio):
Jack Mic (Realtek Audio):
:
Microphone Array (Realtek Audio):
Microphone Array (2- Realtek Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_1028081C&REV_1000\4&17582329&0&0001

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 1697341
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.telemetry_report_ID: 13
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20200720181548
browser.startup.homepage: http://gfos.hlag.com/
browser.urlbar.placeholderName: Google
browser.urlbar.timesBeforeHidingSuggestionsHint: 0
extensions.lastAppVersion: 68.11.0
font.internaluseonly.changed: true
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 68.11.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x5917
gfx.crash-guard.wmfvpxvideo.driverVersion: 26.20.100.6888
idle.lastDailyNotification: 1597917684
layers.mlgpu.sanity-test-failed: false
media.benchmark.vp9.fps: 271
media.benchmark.vp9.versioncheck: 4
media.gmp-gmpopenh264.abi: x86-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1572196005
media.gmp-gmpopenh264.version: 1.8.1.1
media.gmp-manager.buildID: 20200720181548
media.gmp-manager.lastCheck: 1597922560
media.gmp-widevinecdm.abi: x86-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1582619688
media.gmp-widevinecdm.version: 4.10.1582.2
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1597917684
places.history.expiration.transient_current_max_pages: 117029
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.state.java: 1
plugin.state.nppdf: 1
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
security.sandbox.content.tempDirSuffix: {32d34c3d-4e5a-4e4c-9926-cf80f697cdac}
security.sandbox.plugin.tempDirSuffix: {5ebc10cf-7508-4b8f-9c45-75f45cd6e18f}
services.sync.declinedEngines:
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1596008966
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences
----------------------------

network.automatic-ntlm-auth.trusted-uris: ww.hl.lan, hlag.com, hlcl.com, https://adfs.hlag.com
network.negotiate-auth.delegation-uris: ww.hl.lan, hlag.com, hlcl.com, https://adfs.hlag.com
network.negotiate-auth.trusted-uris: ww.hl.lan, hlag.com, hlcl.com, https://adfs.hlag.com
security.enterprise_roots.enabled: true
security.insecure_field_warning.contextual.enabled: false
security.tls.version.min: 1

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0
Accessible Handler Used: true
Accessibility Instantiator:

Library Versions
----------------

NSPR
Expected minimum version: 4.21
Version in use: 4.21

NSS
Expected minimum version: 3.44.4
Version in use: 3.44.4

NSSSMIME
Expected minimum version: 3.44.4
Version in use: 3.44.4

NSSSSL
Expected minimum version: 3.44.4
Version in use: 3.44.4

NSSUTIL
Expected minimum version: 3.44.4
Version in use: 3.44.4

Sandbox
-------

Content Process Sandbox Level: 6
Effective Content Process Sandbox Level: 6

Internationalization & Localization
-----------------------------------

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["de-DE"]
Regional Preferences: ["de-DE"]


Raw:
{
  "application": {
    "name": "Firefox",
    "osVersion": "Windows_NT 10.0",
    "version": "68.11.0esr",
    "buildID": "20200720181548",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Firefox/68.0",
    "safeMode": false,
    "updateChannel": "esr",
    "supportURL": "https://support.mozilla.org/1/firefox/68.11.0/WINNT/en-US/",
    "numTotalWindows": 1,
    "numRemoteWindows": 1,
    "launcherProcessState": 1,
    "remoteAutoStart": true,
    "autoStartStatus": 1,
    "policiesStatus": 1,
    "keyLocationServiceGoogleFound": true,
    "keySafebrowsingGoogleFound": true,
    "keyMozillaFound": true
  },
  "securitySoftware": {
    "registeredAntiVirus": "Windows Defender Antivirus",
    "registeredAntiSpyware": "",
    "registeredFirewall": "Windows-Firewall"
  },
  "processes": {
    "remoteTypes": {
      "web": 7,
      "extension": 1,
      "gpu": 1
    },
    "maxWebContentProcesses": 8
  },
  "modifiedPreferences": {
    "accessibility.typeaheadfind.flashBar": 0,
    "browser.cache.disk.amount_written": 1738438,
    "browser.cache.disk.capacity": 1048576,
    "browser.cache.disk.filesystem_reported": 1,
    "browser.cache.disk.hashstats_reported": 1,
    "browser.cache.disk.smart_size.first_run": false,
    "browser.cache.disk.telemetry_report_ID": 13,
    "browser.places.smartBookmarksVersion": 8,
    "browser.sessionstore.upgradeBackup.latestBuildID": "20200720181548",
    "browser.startup.homepage": "http://gfos.hlag.com/",
    "browser.urlbar.placeholderName": "Google",
    "browser.urlbar.timesBeforeHidingSuggestionsHint": 0,
    "extensions.lastAppVersion": "68.11.0",
    "font.internaluseonly.changed": true,
    "gfx.crash-guard.status.wmfvpxvideo": 2,
    "gfx.crash-guard.wmfvpxvideo.appVersion": "68.11.0",
    "gfx.crash-guard.wmfvpxvideo.deviceID": "0x5917",
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      "AzureCanvasBackend (UI Process)": "skia",
      "AzureFallbackCanvasBackend (UI Process)": "cairo",
      "AzureContentBackend (UI Process)": "skia",
      "AzureCanvasBackend": "direct2d 1.1",
      "AzureContentBackend": "direct2d 1.1",
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      "ApzDragInput": 1,
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    "crashGuards": []
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      "id": "formautofill@mozilla.org"
    },
    {
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      "id": "webcompat@mozilla.org"
    },
    {
      "name": "WebCompat Reporter",
      "version": "1.1.0",
      "id": "webcompat-reporter@mozilla.org"
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  ]
}


Actual results:

I'm afraid I cannot read this document.

Upon opening, the document is shown right for a fraction of a second but then only a color gradient from blue to white is shown without readable text.

Disclaimer: The document attached my be under copyright restrictions and may only be used for troubleshooting as a reference.


Expected results:

file with text content as shown in Google Chrome