Bug: Intermittent TEST-UNEXPECTED-TIMEOUT | browser/components/urlbar/tests/browser/browser_quicksuggest.js | application timed out after 370 seconds with no output
Status: RESOLVED
Priority: P5
Resolution: INCOMPLETE
Created: 2021-02-25 01:44:10+00:00
Resolved: 2021-04-19 06:16:07+00:00

**Filed by:** smolnar [at] mozilla.com
**Parsed log:** https://treeherder.mozilla.org/logviewer?job_id=331122691&repo=autoland
**Full log:** https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/YJx4-zM_Ttqg_rVHM4dUWA/runs/0/artifacts/public/logs/live_backing.log

---
```
INFO - TEST-START | browser/components/urlbar/tests/browser/browser_quicksuggest.js
[task 2021-02-25T00:43:59.700Z] 00:43:58     INFO - Buffered messages logged at 00:37:25
[task 2021-02-25T00:44:05.513Z] 00:44:04     INFO - Entering test bound init
[task 2021-02-25T00:44:05.531Z] 00:44:05     INFO - Buffered messages logged at 00:37:26
[task 2021-02-25T00:44:05.531Z] 00:44:05     INFO - Console message: [JavaScript Error: "Unknown Collection "main/quicksuggest"" {file: "resource://services-settings/RemoteSettingsClient.jsm" line: 160}]
[task 2021-02-25T00:44:05.531Z] 00:44:05     INFO - UnknownCollectionError@resource://services-settings/RemoteSettingsClient.jsm:160:5
[task 2021-02-25T00:44:05.531Z] 00:44:05     INFO - sync@resource://services-settings/RemoteSettingsClient.jsm:470:13
[task 2021-02-25T00:44:05.531Z] 00:44:05     INFO - 
[task 2021-02-25T00:44:05.562Z] 00:44:05     INFO - Console message: [JavaScript Error: "Unknown Collection "main/quicksuggest"" {file: "resource://services-settings/RemoteSettingsClient.jsm" line: 160}]
[task 2021-02-25T00:44:05.562Z] 00:44:05     INFO - UnknownCollectionError@resource://services-settings/RemoteSettingsClient.jsm:160:5
[task 2021-02-25T00:44:05.562Z] 00:44:05     INFO - sync@resource://services-settings/RemoteSettingsClient.jsm:470:13
[task 2021-02-25T00:44:05.562Z] 00:44:05     INFO - 
[task 2021-02-25T00:44:05.563Z] 00:44:05     INFO - Console message: [JavaScript Error: "Unknown Collection "main/quicksuggest"" {file: "resource://services-settings/RemoteSettingsClient.jsm" line: 160}]
[task 2021-02-25T00:44:05.566Z] 00:44:05     INFO - UnknownCollectionError@resource://services-settings/RemoteSettingsClient.jsm:160:5
[task 2021-02-25T00:44:05.566Z] 00:44:05     INFO - sync@resource://services-settings/RemoteSettingsClient.jsm:470:13
[task 2021-02-25T00:44:05.567Z] 00:44:05     INFO - 
[task 2021-02-25T00:44:05.567Z] 00:44:05     INFO - Leaving test bound init
[task 2021-02-25T00:44:05.567Z] 00:44:05     INFO - Entering test bound basic_test
[task 2021-02-25T00:44:05.567Z] 00:44:05     INFO - Awaiting for the urlbar panel to open
[task 2021-02-25T00:44:05.569Z] 00:44:05     INFO - Buffered messages logged at 00:37:27
[task 2021-02-25T00:44:05.569Z] 00:44:05     INFO - Console message: [JavaScript Error: "Unknown Collection "main/quicksuggest"" {file: "resource://services-settings/RemoteSettingsClient.jsm" line: 160}]
[task 2021-02-25T00:44:05.569Z] 00:44:05     INFO - UnknownCollectionError@resource://services-settings/RemoteSettingsClient.jsm:160:5
[task 2021-02-25T00:44:05.569Z] 00:44:05     INFO - sync@resource://services-settings/RemoteSettingsClient.jsm:470:13
[task 2021-02-25T00:44:05.569Z] 00:44:05     INFO - 
[task 2021-02-25T00:44:05.570Z] 00:44:05     INFO - TEST-PASS | browser/components/urlbar/tests/browser/browser_quicksuggest.js | 3 == 3 - 
[task 2021-02-25T00:44:05.570Z] 00:44:05     INFO - TEST-PASS | browser/components/urlbar/tests/browser/browser_quicksuggest.js | "http://mochi.test:8888/browser/browser/components/urlbar/tests/browser/quicksuggest.sjs?q=frabbits" == "http://mochi.test:8888/browser/browser/components/urlbar/tests/browser/quicksuggest.sjs?q=frabbits" - 
[task 2021-02-25T00:44:05.570Z] 00:44:05     INFO - Leaving test bound basic_test
[task 2021-02-25T00:44:05.570Z] 00:44:05     INFO - Entering test bound test_suggestions_disabled
[task 2021-02-25T00:44:05.570Z] 00:44:05     INFO - Awaiting for the urlbar panel to open
[task 2021-02-25T00:44:05.570Z] 00:44:05     INFO - TEST-PASS | browser/components/urlbar/tests/browser/browser_quicksuggest.js | There are no additional suggestions - true == true - 
[task 2021-02-25T00:44:05.570Z] 00:44:05     INFO - Buffered messages logged at 00:37:28
[task 2021-02-25T00:44:05.575Z] 00:44:05     INFO - Leaving test bound test_suggestions_disabled
[task 2021-02-25T00:44:05.575Z] 00:44:05     INFO - Entering test bound test_suggestions_disabled_private
[task 2021-02-25T00:44:05.575Z] 00:44:05     INFO - Buffered messages logged at 00:37:29
[task 2021-02-25T00:44:05.576Z] 00:44:05     INFO - Awaiting for the urlbar panel to open
<...>
INFO - TEST-PASS | browser/components/urlbar/tests/browser/browser_quicksuggest.js | Onboarding count should be incremented after the engagement ends - 3 == 3 - 
[task 2021-02-25T00:44:05.606Z] 00:44:05     INFO - Buffered messages logged at 00:37:40
[task 2021-02-25T00:44:05.606Z] 00:44:05     INFO - Awaiting for the urlbar panel to open
[task 2021-02-25T00:44:05.606Z] 00:44:05     INFO - TEST-PASS | browser/components/urlbar/tests/browser/browser_quicksuggest.js | Result at index 0 should not be a QuickSuggest result - true == true - 
[task 2021-02-25T00:44:05.606Z] 00:44:05     INFO - TEST-PASS | browser/components/urlbar/tests/browser/browser_quicksuggest.js | Onboarding count should remain the same after not showing a QS result - 3 == 3 - 
[task 2021-02-25T00:44:05.606Z] 00:44:05     INFO - Buffered messages finished
[task 2021-02-25T00:44:05.606Z] 00:44:05    ERROR - TEST-UNEXPECTED-TIMEOUT | browser/components/urlbar/tests/browser/browser_quicksuggest.js | application timed out after 370 seconds with no output
[task 2021-02-25T00:44:05.607Z] 00:44:05    ERROR - Force-terminating active process(es).
[task 2021-02-25T00:44:05.607Z] 00:44:05     INFO - Determining child pids from psutil...
[task 2021-02-25T00:44:05.607Z] 00:44:05     INFO - [1622, 1647, 1705, 1737, 1781, 1794, 1821]
[task 2021-02-25T00:44:05.607Z] 00:44:05     INFO - ==> process 1558 launched child process 1573
[task 2021-02-25T00:44:09.434Z] 00:44:08     INFO - ==> process 1558 launched child process 1622
[task 2021-02-25T00:44:10.386Z] 00:44:09     INFO - ==> process 1558 launched child process 1647
[task 2021-02-25T00:44:11.834Z] 00:44:10     INFO - ==> process 1558 launched child process 1705
[task 2021-02-25T00:44:13.059Z] 00:44:11     INFO - ==> process 1558 launched child process 1737
[task 2021-02-25T00:44:15.265Z] 00:44:14     INFO - ==> process 1558 launched child process 1794
[task 2021-02-25T00:44:16.728Z] 00:44:16     INFO - ==> process 1558 launched child process 1821
[task 2021-02-25T00:44:18.646Z] 00:44:17     INFO - Found child pids: set([1794, 1573, 1705, 1647, 1781, 1622, 1737, 1821])
[task 2021-02-25T00:44:20.343Z] 00:44:19     INFO - Failed to get child procs
[task 2021-02-25T00:44:21.993Z] 00:44:19     INFO - Killing process: 1794
[task 2021-02-25T00:44:23.345Z] 00:44:19     INFO - TEST-INFO | started process screentopng
[task 2021-02-25T00:46:02.013Z] 00:46:01     INFO - TEST-INFO | screentopng: exit 0
[task 2021-02-25T00:46:02.034Z] 00:46:01     INFO - Can't trigger Breakpad, just killing process
[task 2021-02-25T00:46:31.864Z] 00:46:31     INFO - failed to kill pid 1794 after 30s
[task 2021-02-25T00:46:31.866Z] 00:46:31     INFO - Killing process: 1573
[task 2021-02-25T00:46:31.866Z] 00:46:31     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-02-25T00:46:31.868Z] 00:46:31     INFO - Can't trigger Breakpad, just killing process
[task 2021-02-25T00:46:31.869Z] 00:46:31     INFO - Error: Failed to kill process 1573: psutil.NoSuchProcess no process found with pid 1573
[task 2021-02-25T00:46:31.869Z] 00:46:31     INFO - Killing process: 1705
INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-02-25T00:46:31.871Z] 00:46:31     INFO - Can't trigger Breakpad, just killing process
[task 2021-02-25T00:47:01.918Z] 00:47:01     INFO - failed to kill pid 1705 after 30s
[task 2021-02-25T00:47:01.921Z] 00:47:01     INFO - Killing process: 1647
[task 2021-02-25T00:47:01.921Z] 00:47:01     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-02-25T00:47:01.921Z] 00:47:01     INFO - Can't trigger Breakpad, just killing process
[task 2021-02-25T00:47:31.933Z] 00:47:31     INFO - failed to kill pid 1647 after 30s
[task 2021-02-25T00:47:31.933Z] 00:47:31     INFO - Killing process: 1781
[task 2021-02-25T00:47:31.933Z] 00:47:31     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-02-25T00:47:31.933Z] 00:47:31     INFO - Can't trigger Breakpad, just killing process
[task 2021-02-25T00:48:02.004Z] 00:48:02     INFO - failed to kill pid 1781 after 30s
[task 2021-02-25T00:48:02.005Z] 00:48:02     INFO - Killing process: 1622
[task 2021-02-25T00:48:02.005Z] 00:48:02     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-02-25T00:48:02.005Z] 00:48:02     INFO - Can't trigger Breakpad, just killing process
[task 2021-02-25T00:48:32.032Z] 00:48:32     INFO - failed to kill pid 1622 after 30s
[task 2021-02-25T00:48:32.032Z] 00:48:32     INFO - Killing process: 1737
[task 2021-02-25T00:48:32.032Z] 00:48:32     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-02-25T00:48:32.032Z] 00:48:32     INFO - Can't trigger Breakpad, just killing process
[task 2021-02-25T00:49:02.055Z] 00:49:02     INFO - failed to kill pid 1737 after 30s
[task 2021-02-25T00:49:02.055Z] 00:49:02     INFO - Killing process: 1821
[task 2021-02-25T00:49:02.055Z] 00:49:02     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-02-25T00:49:02.055Z] 00:49:02     INFO - Can't trigger Breakpad, just killing process
[task 2021-02-25T00:49:32.084Z] 00:49:32     INFO - failed to kill pid 1821 after 30s
[task 2021-02-25T00:49:32.085Z] 00:49:32     INFO - Killing process: 1558
[task 2021-02-25T00:49:32.085Z] 00:49:32     INFO - Not taking screenshot here: see the one that was previously logged
[task 2021-02-25T00:49:32.085Z] 00:49:32     INFO - Can't trigger Breakpad, just killing process
[task 2021-02-25T00:50:02.129Z] 00:50:02     INFO - psutil found pid 1558 dead
[task 2021-02-25T00:50:02.129Z] 00:50:02     INFO - failed to kill pid 2014 after 30s
[task 2021-02-25T00:50:02.129Z] 00:50:02     INFO - failed to kill pid 1821 after 30s
[task 2021-02-25T00:50:02.129Z] 00:50:02     INFO - failed to kill pid 1737 after 30s
[task 2021-02-25T00:50:02.129Z] 00:50:02     INFO - failed to kill pid 2069 after 30s
[task 2021-02-25T00:50:02.130Z] 00:50:02     INFO - failed to kill pid 2097 after 30s
[task 2021-02-25T00:50:02.130Z] 00:50:02     INFO - failed to kill pid 1647 after 30s
[task 2021-02-25T00:50:02.130Z] 00:50:02     INFO - failed to kill pid 1622 after 30s
[task 2021-02-25T00:50:02.130Z] 00:50:02     INFO - failed to kill pid 1980 after 30s
[task 2021-02-25T00:50:02.130Z] 00:50:02     INFO - failed to kill pid 1705 after 30s
[task 2021-02-25T00:50:02.130Z] 00:50:02     INFO - failed to kill pid 1794 after 30s
[task 2021-02-25T00:50:02.130Z] 00:50:02     INFO - failed to kill pid 1781 after 30s
[task 2021-02-25T00:50:02.130Z] 00:50:02     INFO - psutil found pid 1558 dead
[task 2021-02-25T00:50:02.133Z] 00:50:02  WARNING - runtests.py | Failed to get app exit code - running/crashed?
  INFO - TEST-INFO | Main app process: exit 0
[task 2021-02-25T00:50:02.134Z] 00:50:02     INFO - runtests.py | Application ran for: 0:21:56.804589
[task 2021-02-25T00:50:02.134Z] 00:50:02     INFO - zombiecheck | Reading PID log: /tmp/tmpajTLxBpidlog
[task 2021-02-25T00:50:02.134Z] 00:50:02     INFO - ==> process 1558 launched child process 1573
[task 2021-02-25T00:50:02.135Z] 00:50:02     INFO - ==> process 1558 launched child process 1622
[task 2021-02-25T00:50:02.135Z] 00:50:02     INFO - ==> process 1558 launched child process 1647
[task 2021-02-25T00:50:02.135Z] 00:50:02     INFO - ==> process 1558 launched child process 1705
[task 2021-02-25T00:50:02.135Z] 00:50:02     INFO - ==> process 1558 launched child process 1737
[task 2021-02-25T00:50:02.135Z] 00:50:02     INFO - ==> process 1558 launched child process 1794
[task 2021-02-25T00:50:02.135Z] 00:50:02     INFO - ==> process 1558 launched child process 1821
[task 2021-02-25T00:50:02.135Z] 00:50:02     INFO - ==> process 1558 launched child process 1980
[task 2021-02-25T00:50:02.136Z] 00:50:02     INFO - ==> process 1558 launched child process 2014
[task 2021-02-25T00:50:02.136Z] 00:50:02     INFO - ==> process 1558 launched child process 2069
[task 2021-02-25T00:50:02.136Z] 00:50:02     INFO - ==> process 1558 launched child process 2097
[task 2021-02-25T00:50:02.136Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 1794
[task 2021-02-25T00:50:02.136Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 1573
[task 2021-02-25T00:50:02.136Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 1705
[task 2021-02-25T00:50:02.136Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 1647
[task 2021-02-25T00:50:02.136Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 2097
[task 2021-02-25T00:50:02.136Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 2069
[task 2021-02-25T00:50:02.137Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 1622
[task 2021-02-25T00:50:02.137Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 1737
[task 2021-02-25T00:50:02.137Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 1980
[task 2021-02-25T00:50:02.137Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 1821
[task 2021-02-25T00:50:02.137Z] 00:50:02     INFO - zombiecheck | Checking for orphan process with PID: 2014
[task 2021-02-25T00:50:02.137Z] 00:50:02     INFO - Stopping web server
[task 2021-02-25T00:50:02.152Z] 00:50:02     INFO - Stopping web socket server
[task 2021-02-25T00:50:02.173Z] 00:50:02     INFO - Stopping ssltunnel
[task 2021-02-25T00:50:02.194Z] 00:50:02  WARNING - leakcheck | refcount logging is off, so leaks can't be detected!
[task 2021-02-25T00:50:02.194Z] 00:50:02     INFO - runtests.py | Running tests: end.
[task 2021-02-25T00:50:02.238Z] 00:50:02     INFO - Buffered messages finished
[task 2021-02-25T00:50:02.238Z] 00:50:02     INFO -  TEST-INFO | checking window state
[task 2021-02-25T00:50:02.239Z] 00:50:02     INFO -  Browser Chrome Test Summary
[task 2021-02-25T00:50:02.239Z] 00:50:02     INFO -  	Passed: 0
[task 2021-02-25T00:50:02.239Z] 00:50:02     INFO -  	Failed: 0
[task 2021-02-25T00:50:02.239Z] 00:50:02     INFO -  	Todo: 0
[task 2021-02-25T00:50:02.239Z] 00:50:02     INFO -  	Mode: e10s
[task 2021-02-25T00:50:02.239Z] 00:50:02     INFO -  *** End BrowserChrome Test Results ***
INFO - Buffered messages finished
[task 2021-02-25T00:50:02.239Z] 00:50:02     INFO - SUITE-END | took 1318s
[task 2021-02-25T00:50:02.335Z] 00:50:02    ERROR - Return code: 1
[task 2021-02-25T00:50:02.337Z] 00:50:02     INFO - TinderboxPrint: mochitest-mochitest-browser-chrome<br/>138/0/0
[task 2021-02-25T00:50:02.337Z] 00:50:02    ERROR - # TBPL FAILURE #
[task 2021-02-25T00:50:02.337Z] 00:50:02  WARNING - setting return code to 2
[task 2021-02-25T00:50:02.337Z] 00:50:02    ERROR - The mochitest suite: mochitest-browser-chrome ran with return status: FAILURE```