text: Lucy: Hi. Are the rollerblades still available?
  Hannah: Yes, they are. Are you interested?
  Lucy: How much is the delivery?
  Hannah: It depends on the company and delivery time. Here's the price list. 
  Lucy: Thank you. That's most helpful.
  Hannah: :-)
  Lucy: One more thing. Are the scratches which are shown in the photo the only defects? Is there anything else I should know about the rollerblades? They are supposed to be a present for my niece. I wouldn't like to have a nasty surprise when I get them.
  Hannah: Only the scratches. The rest is fine. I may send you some more photos if you wish. Basically, these are good rollerblades. I'm selling them because I got an injury. Otherwise I'd still be using them.
  Lucy: I see. Are they good for beginners?
  Hannah: Yes.
  Lucy: Is it the final price?
  Hannah: I'm afraid, it is. This is a really good buy. You won't regret it.
  Lucy: It's not about me. It's about my niece.
  Hannah: She'll love them.
  Lucy: OK. Let me think about it a little more. I'll come back to you in the evening.
  Hannah: No problem. 
  Lucy: If I decide on the purchase today, maybe you will re-think the price? Small discount, perhaps?
  Hannah: No, I'm really sorry. I bought them for much much more and they are still in good condition. I can't lower the price any more. 
  Lucy: Ok. Thank you for now. 
  Hannah: OK. 
target: Lucy's buying rollerblades for her niece. They have a few scratches, but are in a good condition and are good for beginners. Hannah won't give Lucy any discount. Lucy will think about buying them.