text
stringlengths
13
368
target
class label
77 classes
evaluation_predictions
sequence
Ordered awhile back, what is the ETA in the US?
13card_delivery_estimate
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How many times can I use a disposable card?
30disposable_card_limits
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What should I do if I forgot my passcode?
45passcode_forgotten
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Do you ship cards to where I live?
44order_physical_card
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I have a transaction that shows several times
63transaction_charged_twice
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How can I check to see if my top-up worked?
59top_up_failed
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Will I need to order a new card since mine expires next month?
10card_about_to_expire
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Is there a fee for exchanging cash?
76wrong_exchange_rate_for_cash_withdrawal
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Can I have more than one disposable card?
30disposable_card_limits
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How do I track my card?
12card_arrival
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There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!
17card_payment_not_recognised
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At which ATMs can I use this card?
4atm_support
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I think someone has access to my card numbers that shouldn't.
23compromised_card
[ -1.333984375, 0.1322021484375, 0.0863037109375, 0.273193359375, 0.5751953125, -1.6171875, -0.83349609375, -0.69091796875, -0.52734375, -0.2222900390625, -0.009521484375, 1.4267578125, 0.354736328125, 0.178466796875, 1.341796875, -0.293701171875, 1.7705078125, 0.48583984375, 1.49609375, -0.9326171875, 2.642578125, -0.003627777099609375, 7.5625, 1.185546875, -1.16796875, 0.463134765625, -1.0751953125, 0.59765625, 1.4189453125, -0.8125, 0.43896484375, -0.50244140625, -0.5185546875, 0.404541015625, -0.0171966552734375, -0.411376953125, -0.845703125, 0.25732421875, -0.473876953125, 1.546875, 0.42529296875, 2.91015625, 1.7060546875, 0.669921875, -1.34375, -1.1376953125, -0.96728515625, 0.8310546875, -1.8359375, -0.2462158203125, -1.6796875, -1.51953125, 1.078125, 0.08984375, -1.7109375, 1.2724609375, -2.197265625, -1.736328125, -1.6640625, 1.8603515625, -0.14013671875, 0.52880859375, -0.0272979736328125, 1.0771484375, -1.986328125, -1.814453125, -0.1903076171875, -1.462890625, 2.80859375, 0.493896484375, -0.63720703125, 0.822265625, 0.9462890625, -0.55810546875, 1.822265625, -0.191650390625, -0.64697265625 ]
My payment has been declined, I thought this issue was fixed!
26declined_card_payment
[ -0.546875, -0.416259765625, -0.0721435546875, -1.4140625, -1.8701171875, -1.3955078125, -0.367431640625, 0.74853515625, -0.51220703125, -1.0673828125, 0.315185546875, -0.017669677734375, -1.826171875, -1.37890625, 3.474609375, 0.9765625, 1.4990234375, 1.6064453125, 0.91455078125, -0.409912109375, -0.8828125, -1.0224609375, -0.18603515625, 0.93359375, 0.56884765625, 7.9375, 2.451171875, 3.1328125, -0.671875, 0.0290069580078125, -2.29296875, 0.5244140625, -0.75830078125, -1.568359375, -1.94140625, 0.72607421875, -1.2666015625, -1.05078125, -0.217041015625, -1.49609375, -2.130859375, 0.533203125, -0.01296234130859375, -1.251953125, -0.442138671875, 1.7822265625, 0.5341796875, 0.53857421875, -1.1005859375, 0.417236328125, -0.89453125, -0.7470703125, -2.240234375, 4.82421875, -1.173828125, -0.71044921875, -0.5537109375, 0.3720703125, -1.6015625, 0.62255859375, 0.2568359375, -0.428466796875, -1.2490234375, 0.88671875, 0.132080078125, -1.884765625, -0.203125, -1.20703125, 0.490966796875, -1.1474609375, -1.7177734375, 0.0030727386474609375, 0.7109375, -0.0362548828125, -0.33447265625, 0.50048828125, 1.4970703125 ]
what are exchange rates
33exchange_rate
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You did not apply the correct exchange rate for an item that I bought.
18card_payment_wrong_exchange_rate
[ -1.8037109375, -0.6845703125, 0.010589599609375, -1.498046875, -0.031646728515625, -0.7666015625, -0.6171875, 0.82861328125, 0.267578125, -0.84521484375, -1.783203125, -1.4951171875, -0.908203125, -0.69384765625, 0.8857421875, 1.55078125, 2.07421875, 8.6171875, -1.173828125, -0.39453125, 0.11383056640625, -1.0478515625, 0.9677734375, -0.1116943359375, -1.404296875, 1.8203125, -1.2373046875, 0.73974609375, 2.5546875, 0.0065765380859375, -2.072265625, 1.88671875, 2.087890625, 1.138671875, 0.3056640625, 0.050445556640625, 0.42041015625, -0.552734375, -1.58203125, -0.89453125, 0.1585693359375, -0.255126953125, -0.2587890625, -0.53662109375, -0.263427734375, 0.39306640625, -0.11822509765625, 0.380126953125, -0.86083984375, -0.84228515625, 0.01776123046875, -0.77392578125, -0.1339111328125, 1.3544921875, -0.2191162109375, -2.3125, 0.31005859375, -0.0125885009765625, -1.9423828125, -0.56787109375, 0.3994140625, -0.57470703125, -1.2568359375, 1.2998046875, 0.090576171875, -1.4052734375, -0.409912109375, -0.85400390625, 0.451171875, -0.306396484375, -0.8359375, 0.796875, 0.14697265625, -0.04278564453125, 0.8564453125, 0.6650390625, 3.34375 ]
What ATMs is the card okay to use at?
4atm_support
[ 0.67138671875, 0.95458984375, 0.259033203125, 7.88671875, 1.5380859375, -0.1488037109375, -0.292724609375, -2.298828125, -0.5615234375, 0.27294921875, 1.828125, -0.3447265625, 0.310546875, 0.1390380859375, -0.364501953125, -1.7490234375, -0.1864013671875, -1.5419921875, 2.3828125, 1.3017578125, 0.47265625, 0.66064453125, 0.005527496337890625, -0.207763671875, 0.52294921875, -1.22265625, 1.0654296875, -2.0078125, -0.98583984375, -1.26171875, -1.3310546875, -0.5712890625, 0.027099609375, 1.3583984375, -0.99560546875, -1.806640625, 1.9384765625, 0.9150390625, -0.33984375, 0.9853515625, 0.9765625, -0.57080078125, 0.384765625, 1.7431640625, -0.61572265625, -1.380859375, 0.349609375, -0.95166015625, -0.258056640625, -0.89404296875, 0.2237548828125, -2.658203125, -1.5673828125, -1.826171875, 2.3984375, 0.89208984375, -0.345703125, 1.5732421875, 1.7861328125, -1.4697265625, -0.1923828125, -1.5048828125, 1.5458984375, -1.25, -1.421875, 1.2958984375, -0.74267578125, 0.16162109375, 0.4931640625, 1.828125, 0.6416015625, 0.96875, -0.8837890625, 1.275390625, 0.2646484375, 1.412109375, 0.52880859375 ]
The incorrect rate was used in my foreign purchase
18card_payment_wrong_exchange_rate
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What do I do if I think my card was improperly used?
23compromised_card
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What are the rules to where I can use my card?
11card_acceptance
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My top-up has failed.
59top_up_failed
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How much am I charged to receive money?
56top_up_by_bank_transfer_charge
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Are there any specific ATMs that this card can be used at?
4atm_support
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Can you help me get rid of my account?
55terminate_account
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When can I expect my card to be delivered to the US?
13card_delivery_estimate
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I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?
49pending_transfer
[ 1.291015625, 0.395263671875, 0.251220703125, -0.431396484375, -0.2132568359375, 3.044921875, 0.120361328125, 0.88720703125, 1.7412109375, 2.08203125, 0.1915283203125, 1.376953125, 2.03125, -1.1708984375, -0.73876953125, -1.37890625, 0.10711669921875, -0.5595703125, -0.416748046875, -1.6708984375, -2.099609375, -1.0439453125, -1.51953125, -0.75634765625, 1.0361328125, -1.279296875, -1.498046875, 1.2099609375, -1.3994140625, 0.036651611328125, -0.6279296875, -1.1455078125, 0.939453125, -0.43408203125, -0.6181640625, -0.5322265625, 1.630859375, -1.673828125, -0.59326171875, -0.379150390625, -1.36328125, -0.9521484375, 0.10009765625, -0.339599609375, -1.5703125, 1.572265625, 2.09375, 0.403564453125, 8.09375, -1.0068359375, 0.35546875, 0.8349609375, -0.43798828125, -0.1126708984375, 1.029296875, 0.218017578125, -0.85595703125, -0.289794921875, 0.58935546875, -2.73828125, -0.186767578125, -1.5908203125, -0.89501953125, 0.391357421875, -0.134765625, -0.027587890625, 1.2900390625, 0.92724609375, -0.232177734375, 0.6328125, -0.310546875, -0.00806427001953125, -1.8330078125, -0.23583984375, 0.91357421875, -0.71728515625, -0.94970703125 ]
Can I cancel a transfer
9cancel_transfer
[ -0.35986328125, -1.216796875, -0.82666015625, -0.6708984375, -1.0439453125, 0.306884765625, -0.031158447265625, 0.449462890625, 8.4140625, 1.501953125, -0.1361083984375, -1.0380859375, 0.0159454345703125, 0.351806640625, 0.170654296875, -0.350341796875, 0.95703125, 0.515625, -0.4814453125, -1.0283203125, -1.34765625, -0.239990234375, -0.30224609375, 0.0244140625, -0.82666015625, -0.73583984375, -0.67578125, 1.2294921875, 1.44921875, -0.56591796875, -0.279052734375, 1.0263671875, -0.331787109375, 1.603515625, -0.94140625, 0.70751953125, 1.041015625, -1.1171875, -1.560546875, -0.7021484375, -1.669921875, 0.1513671875, -0.6806640625, -0.368408203125, 0.40185546875, -0.01319122314453125, 0.83935546875, -0.69189453125, 1.8291015625, 0.1148681640625, 0.1981201171875, -0.537109375, 1.9541015625, 1.587890625, -0.3564453125, -0.66845703125, -0.1739501953125, 0.1407470703125, -0.337890625, -0.775390625, -0.4365234375, 0.50048828125, 0.07769775390625, 1.0712890625, 0.49169921875, 0.385986328125, 1.353515625, 0.0662841796875, 0.1640625, 0.111572265625, 0.59033203125, -0.037322998046875, -1.4677734375, -1.84765625, 0.0245208740234375, -0.98974609375, -0.76025390625 ]
Why is the exchange rate wrong for my international withdrawal?
76wrong_exchange_rate_for_cash_withdrawal
[ -0.86181640625, -0.0221710205078125, -0.165771484375, 0.51416015625, -0.461669921875, -0.04949951171875, 1.544921875, -0.95947265625, -0.634765625, -0.986328125, -1.69921875, -0.896484375, -1.9970703125, -1.775390625, -0.0836181640625, -1.6162109375, 0.7646484375, 3.630859375, 0.5380859375, 1.7724609375, 0.76513671875, -1.3896484375, -0.95849609375, -0.09356689453125, -0.30517578125, 1.3681640625, 2.224609375, -0.92333984375, 0.9541015625, 0.93505859375, -1.8642578125, 0.495849609375, 1.5654296875, 0.012054443359375, -0.1253662109375, -0.93115234375, 1.0400390625, -0.0906982421875, -0.88818359375, -2.275390625, -0.7236328125, -0.5478515625, 0.77197265625, -2.232421875, 0.01091766357421875, -0.42626953125, 1.5751953125, 0.09161376953125, -0.52685546875, 0.2064208984375, -1.1416015625, 0.1153564453125, -1.552734375, 0.87255859375, 1.044921875, -1.30078125, -0.2344970703125, 0.42724609375, 0.10931396484375, -0.92626953125, 0.241943359375, -0.84912109375, -0.2359619140625, -0.73876953125, -0.9130859375, 0.0102996826171875, -0.3798828125, -0.383544921875, -0.08612060546875, 0.61328125, -1.3115234375, 1.1435546875, -0.3671875, -0.406005859375, 0.65185546875, 1.822265625, 8.5234375 ]
If I make a transaction can I cancel it?
9cancel_transfer
[ -0.101806640625, -1.0439453125, -0.85595703125, -0.53662109375, -1.041015625, 0.2105712890625, -0.1202392578125, -0.1275634765625, 8.4296875, 1.94921875, 0.12225341796875, -0.78466796875, 0.333251953125, 0.87890625, 0.09423828125, -0.259521484375, 0.7353515625, 0.1785888671875, -0.58154296875, -0.689453125, -1.5126953125, -0.09442138671875, -0.473388671875, 0.075439453125, -0.650390625, -1.130859375, -0.9931640625, 0.445556640625, 1.271484375, -0.413818359375, 0.196044921875, 1.1005859375, -0.427490234375, 1.798828125, -0.861328125, 0.529296875, 1.263671875, -0.6865234375, -1.36328125, -0.54638671875, -1.224609375, 0.0902099609375, -0.796875, -0.1571044921875, 0.357177734375, 0.045196533203125, 0.7802734375, -0.92822265625, 1.7431640625, 0.269775390625, 0.397705078125, -0.529296875, 1.9052734375, 1.205078125, -0.1873779296875, -0.72607421875, -0.2432861328125, 0.4091796875, -0.1829833984375, -0.892578125, -0.58837890625, 0.517578125, 0.0018520355224609375, 0.81005859375, 0.2271728515625, 0.4345703125, 1.4375, 0.061004638671875, -0.08648681640625, 0.1878662109375, 0.80859375, -0.323974609375, -1.359375, -1.802734375, -0.0933837890625, -1.328125, -0.9833984375 ]
I cannot seem to find my PIN. Where is it?
39get_physical_card
[ 0.294677734375, -0.83349609375, -0.326904296875, -0.19775390625, -1.8486328125, 0.03839111328125, 0.67724609375, -0.1085205078125, -1.3505859375, -1.28125, 0.8681640625, 1.740234375, 0.68359375, 0.8759765625, 0.95166015625, 0.002689361572265625, -2.146484375, -1.78515625, -1.0849609375, -0.1710205078125, -0.89794921875, 2.52734375, -0.73193359375, 0.199462890625, 0.498046875, 0.08056640625, 0.94873046875, -1.6494140625, -2.654296875, 1.0439453125, 0.96630859375, -0.66650390625, -0.7392578125, -2.333984375, -0.44140625, -0.089111328125, -1.333984375, 0.9814453125, 7.92578125, -0.33349609375, 0.37890625, 0.8330078125, 0.68798828125, 0.23974609375, 0.1829833984375, 0.89794921875, -0.314453125, 0.68896484375, -0.25048828125, 3.39453125, -0.53662109375, 0.313232421875, -0.359619140625, -0.5341796875, -0.86767578125, -0.6611328125, -1.2099609375, -1.912109375, 0.349853515625, 0.401123046875, -0.5439453125, 0.6953125, -0.486083984375, -1.6298828125, 0.156982421875, -0.66748046875, 0.446044921875, 0.54150390625, -1.796875, -0.1866455078125, 1.8974609375, -0.9423828125, 0.62060546875, 0.89111328125, -0.8857421875, -0.7294921875, -0.82470703125 ]
How do I pay by check?
58top_up_by_cash_or_cheque
[ -1.3525390625, 1.265625, 0.275390625, 1.25, -1.0517578125, -0.081298828125, 1.69921875, 0.15185546875, -0.186279296875, 1.052734375, 1.7880859375, -0.90673828125, -0.7607421875, -0.58544921875, -1.3798828125, 1.8388671875, 0.1439208984375, -1.294921875, -1.1259765625, 0.98095703125, -0.9189453125, -0.38232421875, -1.4404296875, -0.69873046875, 1.7685546875, -1.056640625, -0.8447265625, -1.263671875, -0.08563232421875, -0.1441650390625, -0.80712890625, 0.301025390625, -1.501953125, 0.1402587890625, -0.412841796875, -2.005859375, -0.10211181640625, 1.685546875, 0.346435546875, 1.869140625, 0.44677734375, -0.90283203125, -0.306396484375, 1.8642578125, -0.74658203125, -0.92529296875, 0.58740234375, -2.923828125, 0.4775390625, -1.1240234375, 5.28515625, -0.26318359375, -0.397705078125, -1.5498046875, 3.13671875, 0.30859375, 2.345703125, 3.203125, 5.9609375, -2.298828125, -0.9228515625, -1.501953125, 0.87060546875, -1.0986328125, 1.44921875, 1.8330078125, 0.68310546875, -0.84423828125, -1.0126953125, 0.03509521484375, 0.6611328125, -1.455078125, -0.6787109375, 3.3671875, -0.98046875, 0.4443359375, -1.1416015625 ]
Which forms of currency are accepted?
54supported_cards_and_currencies
[ -0.56884765625, 0.71337890625, 1.080078125, 2.5546875, 0.441162109375, -0.0506591796875, -1.5478515625, -2.30078125, 0.10333251953125, 0.9609375, 1.11328125, -0.29931640625, 0.032196044921875, -0.98193359375, -1.1796875, -0.371826171875, -0.00812530517578125, 0.66845703125, -0.34912109375, 0.1221923828125, -0.642578125, -0.1788330078125, -0.77734375, -0.66455078125, 2.51171875, -1.3076171875, -1.5166015625, -2.228515625, -0.55908203125, 0.21630859375, -1.501953125, 1.6025390625, 1.6494140625, 2.7265625, -0.1824951171875, -3.73828125, 6.00390625, 1.9775390625, -0.92724609375, 0.7431640625, 0.673828125, -0.308349609375, 0.890625, 1.3251953125, -0.98486328125, -1.1318359375, -0.025726318359375, -2.22265625, 1.6337890625, -1.50390625, 3.25, -1.3173828125, -0.9755859375, -1.984375, 7.31640625, 0.0224151611328125, 0.74365234375, 2.68359375, 2.3515625, -3.0390625, 0.69580078125, -1.6220703125, 1.9921875, -1.6064453125, -1.1005859375, 1.6669921875, -0.76025390625, 0.294189453125, -0.40869140625, 1.8359375, 0.2401123046875, -0.152587890625, -1.4921875, 1.615234375, -0.4072265625, -1.4658203125, 1.1064453125 ]
My card is expiring shortly. How much will it cost for a replacement, and how soon can I get it?
10card_about_to_expire
[ 0.468505859375, 0.61767578125, 1.234375, 0.1700439453125, -0.84033203125, 0.6669921875, 0.0904541015625, -1.900390625, 2.056640625, 8.296875, 1.494140625, 1.2333984375, 0.81982421875, 0.828125, 0.13720703125, 1.2822265625, -0.77587890625, -0.72265625, -0.1546630859375, -0.160400390625, -2.02734375, -0.2998046875, -0.1427001953125, 0.465087890625, 1.3876953125, -1.12890625, -2.453125, -0.11785888671875, -0.6142578125, -0.521484375, 1.494140625, 0.385986328125, -0.69970703125, 1.412109375, -0.82666015625, -1.6669921875, 0.85302734375, 0.28173828125, -0.73876953125, 1.5498046875, -0.0169830322265625, -0.09674072265625, -0.356201171875, 2.12890625, -0.982421875, 0.0022296905517578125, 0.275634765625, -1.0224609375, 1.455078125, -1.0947265625, 2.05859375, -0.369384765625, 1.73828125, 0.0810546875, 0.818359375, 1.279296875, -0.2044677734375, 1.7822265625, 0.373291015625, -1.1025390625, -0.9267578125, -0.515625, 0.219482421875, -1.53125, 0.873046875, -0.75341796875, 0.385009765625, -1.0087890625, 0.053863525390625, 0.461181640625, -1.41796875, -1.2041015625, -0.87744140625, 0.2052001953125, -0.50048828125, -1.0390625, -1.15234375 ]
Why can't I activate my card?
1activate_my_card
[ 8.578125, -0.59814453125, 0.82177734375, 0.312744140625, 0.912109375, 0.1585693359375, -0.9052734375, 0.22607421875, -0.387939453125, 0.045684814453125, 0.23486328125, 1.7421875, 1.603515625, 2.857421875, 1.478515625, -1.7451171875, -1.7578125, -1.5927734375, 0.64306640625, 0.1497802734375, -1.65625, -0.0020751953125, -1.904296875, 0.6953125, -0.0148468017578125, -0.4638671875, 0.61083984375, 0.32763671875, -2.451171875, 0.111083984375, 0.57470703125, -0.763671875, 0.873046875, 0.0985107421875, -0.00556182861328125, 1.408203125, 0.266845703125, -1.8798828125, 0.410400390625, -1.462890625, 0.242431640625, 0.1207275390625, -1.5068359375, 0.48388671875, 1.4345703125, 2.1640625, -0.352783203125, 1.265625, 1.3779296875, 1.6982421875, -1.8544921875, -1.4580078125, -1.681640625, -0.485107421875, -1.306640625, 0.62353515625, -1.052734375, -0.50439453125, -1.814453125, -0.1141357421875, 0.66455078125, -0.0014667510986328125, -1.076171875, -0.52001953125, -1.0234375, -0.9560546875, -1.27734375, 0.5400390625, -0.54833984375, -0.45166015625, 0.421142578125, 0.61865234375, -0.50390625, -1.7958984375, -0.225341796875, -0.77099609375, -0.833984375 ]
Is my pending cash withdrawal processed?
47pending_cash_withdrawal
[ -0.1336669921875, -0.1612548828125, -2.25, 0.266845703125, -1.1513671875, -0.13818359375, 2.46484375, 0.462646484375, 0.94580078125, -0.139404296875, -0.33154296875, -0.422119140625, 0.42236328125, -2.203125, -1.400390625, -0.6728515625, 0.779296875, -0.45751953125, 0.2279052734375, 0.56591796875, 1.55859375, -1.6923828125, -0.7783203125, -0.9404296875, 0.830078125, 0.0977783203125, 2.005859375, -0.4541015625, 0.40576171875, -0.97314453125, -1.4921875, -0.26123046875, -0.28125, -1.76953125, -0.583984375, -0.76513671875, -0.828125, -1.9599609375, -0.64453125, -0.62353515625, -1.65234375, -0.6337890625, -0.267822265625, 0.10693359375, -1.1572265625, 2.255859375, 8.5078125, 0.43212890625, 2.212890625, -0.66796875, -0.68896484375, 1.029296875, 0.41650390625, 1.4638671875, -0.0616455078125, -0.57177734375, -0.3828125, 0.6064453125, 1.341796875, -2.109375, -0.61865234375, -1.7255859375, -1.8408203125, 0.203857421875, -0.305419921875, -0.5419921875, 1.9248046875, -0.66015625, -1.8154296875, -0.818359375, 0.2763671875, -1.6845703125, -1.7802734375, 0.367431640625, -0.53662109375, 2.453125, 1.05859375 ]
Can you explain the disposable cards to me?
38get_disposable_virtual_card
[ -1.1728515625, 1.333984375, -0.10687255859375, 1.072265625, -0.7822265625, 1.10546875, -0.2298583984375, -1.7744140625, -0.52783203125, 0.8330078125, 2.287109375, 1.1552734375, 0.26416015625, 0.64111328125, 0.1300048828125, 0.5859375, -0.50048828125, -0.2425537109375, -0.81640625, -0.55029296875, -1.5400390625, 0.37158203125, 0.455078125, 0.8544921875, 1.794921875, -0.280517578125, -2.34765625, -2.466796875, -1.2431640625, 4.3046875, 1.2744140625, -0.76123046875, -0.09417724609375, 1.330078125, -0.986328125, -1.298828125, 1.41796875, 7.95703125, 0.72802734375, 1.373046875, 2.791015625, 0.00489044189453125, 1.001953125, 1.9306640625, -0.41064453125, -0.61279296875, -1.931640625, -1.5361328125, -0.56689453125, -1.548828125, 1.9619140625, 0.316650390625, -0.2144775390625, -2.103515625, 1.955078125, -0.7783203125, -1.1875, 0.3564453125, 0.54345703125, -0.138427734375, -1.2373046875, -0.05889892578125, 0.17138671875, -3.048828125, -1.1416015625, 0.356201171875, 0.6318359375, 0.283447265625, 1.0595703125, 1.533203125, -0.0830078125, -0.86328125, 2.060546875, 2.294921875, 0.1416015625, -2.177734375, -0.086669921875 ]
I need to find out what is the limit for top-ups.
60top_up_limits
[ 0.85205078125, -0.630859375, 1.79296875, -0.70654296875, 2.09375, -1.9736328125, -0.640625, 0.74658203125, -0.6044921875, -1.0185546875, -0.25732421875, -1.060546875, 0.4619140625, -1.728515625, 0.4755859375, -1.1650390625, 0.48388671875, 0.351318359375, -0.23681640625, -0.037689208984375, 0.235595703125, -0.482666015625, -0.437255859375, -0.8544921875, 0.313232421875, 0.6875, 0.046539306640625, 0.7783203125, -0.40087890625, 1.2490234375, -1.0947265625, 0.2218017578125, 0.6884765625, 0.2471923828125, 1.3134765625, -0.76318359375, 1.3095703125, -1.5263671875, -0.2296142578125, -0.69287109375, -1.0322265625, -0.0281524658203125, 0.2445068359375, -1.1865234375, 0.0948486328125, 0.388916015625, -0.08660888671875, 1.4052734375, -0.429443359375, 0.193359375, -1.1552734375, -0.6650390625, -1.08203125, -0.25634765625, 1.1025390625, -1.75390625, 0.1719970703125, 0.779296875, -0.08172607421875, 0.73828125, 7.8046875, 0.81396484375, 2.365234375, 0.9697265625, -1.7041015625, -0.5390625, -2.8828125, -1.41015625, -1.2861328125, -0.66162109375, -0.09552001953125, 2.361328125, -0.90673828125, -0.98046875, -0.415283203125, 0.9248046875, 0.33251953125 ]
Where is the transfer I started?
66transfer_not_received_by_recipient
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Is it possible to get a card if I'm not in the UK?
25country_support
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What do I need to verify my identity
69verify_my_identity
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Use credit card to transfer money
62topping_up_by_card
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got married, need to change account name
31edit_personal_details
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The ATM ate my card.
19card_swallowed
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My receipt shows an extra charge on my transfer, why is this?
64transfer_fee_charged
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Do you have a list of exchange rates?
33exchange_rate
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Why do I get charged additional fees on some payments, but not others?
16card_payment_fee_charged
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Can I have a refund?
52request_refund
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Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this
8beneficiary_not_allowed
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Do I have to pay any fees in order to receive money?
56top_up_by_bank_transfer_charge
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Where can I find the card PIN?
39get_physical_card
[ 0.2088623046875, -0.98974609375, -0.4580078125, -0.024627685546875, -1.9111328125, 0.106689453125, 0.576171875, -0.201416015625, -1.3330078125, -1.3076171875, 1.1591796875, 1.74609375, 0.8681640625, 0.92138671875, 1.056640625, 0.0794677734375, -2.048828125, -1.7587890625, -1.1689453125, -0.2437744140625, -1.099609375, 2.392578125, -0.64501953125, 0.142822265625, 0.446044921875, 0.0662841796875, 0.70361328125, -1.677734375, -2.55859375, 1.265625, 0.90478515625, -0.66064453125, -0.85693359375, -2.205078125, -0.529296875, 0.046600341796875, -1.3232421875, 1.185546875, 7.8984375, 0.037384033203125, 0.7060546875, 0.76123046875, 0.373291015625, 0.84326171875, -0.06463623046875, 0.943359375, -0.40673828125, 0.56396484375, -0.289306640625, 2.8359375, -0.349609375, 0.2161865234375, -0.269287109375, -0.62744140625, -0.8359375, -0.74755859375, -1.2607421875, -2.0390625, 0.37158203125, 0.436279296875, -0.607421875, 0.65576171875, -0.5556640625, -1.6845703125, 0.10040283203125, -0.6513671875, 0.469970703125, 0.68701171875, -1.701171875, -0.2005615234375, 2.224609375, -0.83935546875, 0.74951171875, 1.0029296875, -0.96923828125, -0.6767578125, -1.078125 ]
I relocated and need to change my personal details.
31edit_personal_details
[ 0.5830078125, 0.658203125, 0.485595703125, -1.4833984375, -0.6962890625, 0.369140625, -0.30908203125, -0.59033203125, 0.235595703125, 1.5498046875, 0.5087890625, 0.76171875, 0.92138671875, 1.6494140625, -0.239013671875, 0.755859375, -2.330078125, -1.947265625, -1.40234375, 0.1810302734375, -0.350830078125, 1.1953125, -0.1478271484375, 1.2294921875, -1.0693359375, -1.8203125, -2.072265625, -0.7763671875, -0.7587890625, 0.794921875, 8.3671875, -0.63525390625, 0.320556640625, 0.42333984375, 0.873046875, 1.3583984375, -0.432861328125, 0.89111328125, 1.15234375, -0.7333984375, 1.4296875, -0.70556640625, -0.7353515625, -0.755859375, 1.5390625, -0.335693359375, -1.3828125, 0.11767578125, -0.61767578125, 0.8291015625, -0.6083984375, 1.9033203125, 1.734375, -1.333984375, -2.634765625, 0.86669921875, -1.03125, -1.900390625, -1.5986328125, 1.1669921875, -1.162109375, 0.59716796875, -1.0546875, -0.78515625, 0.580078125, -0.59033203125, 0.59521484375, 0.1754150390625, -0.611328125, -0.034698486328125, 0.257080078125, -2.169921875, 1.9462890625, -0.7001953125, -0.568359375, -2.169921875, -1.7998046875 ]
What is the base amount for cross-currency exchanges?
32exchange_charge
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What is the limit to a top-up?
60top_up_limits
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When I top up what are the amoutn limits.
60top_up_limits
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How can I top up my Google Pay?
3apple_pay_or_google_pay
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How can I lookup where funds came from?
70verify_source_of_funds
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card is lost, please help
42lost_or_stolen_card
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If I don't want a physical card can i get a virtual version?
41getting_virtual_card
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Which cards do you guys support? I want to top up using my credit card.
54supported_cards_and_currencies
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Why would I be charged more than once for the same transaction?
63transaction_charged_twice
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How man currencies can I hold?
37fiat_currency_support
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Assist me please with card activation.
1activate_my_card
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Why is my refund missing from my statement?
0Refund_not_showing_up
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Can this be used to receive my salary?
51receiving_money
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Can you top-up a card with a cheque?
58top_up_by_cash_or_cheque
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I am travelling for two more weeks but really need to change my PIN asap. What do I do?
22change_pin
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The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.
66transfer_not_received_by_recipient
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What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?
48pending_top_up
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How do I unblock my card using the app?
15card_not_working
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Why did I have to pay extra because I paid with card?
16card_payment_fee_charged
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How can someone send me money?
51receiving_money
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I took cash and got charged a fee
20cash_withdrawal_charge
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I want to set a new PIN
22change_pin
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What things do I need to verify my identity?
69verify_my_identity
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The application reverted my top-up.
61top_up_reverted
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I would like to transfer some money from my other bank account into this one.
65transfer_into_account
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what happens to the funds if a merchant refuses the payment
53reverted_card_payment?
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Is the system down? I've been trying to do a transfer and have failed?
36failed_transfer
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Has someone accessed my card there are payments I did not make that are showing up on the app.
17card_payment_not_recognised
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I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.
16card_payment_fee_charged
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Why do I have to verify the top-up?
71verify_top_up
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Do you do Visa or Mastercard?
73visa_or_mastercard
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I topped up but it didn't complete
48pending_top_up
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lost my phone, dont want others to use it.
43lost_or_stolen_phone
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Tell me why my transfer failed!
36failed_transfer
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How do I top up my account with a cash payment?
58top_up_by_cash_or_cheque
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How long does a card delivery take?
12card_arrival
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Why was my payment cancelled?
53reverted_card_payment?
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How do I unblock my PIN?
50pin_blocked
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Some of my card payments look different than where I purchased products from. Why is that?
17card_payment_not_recognised
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The refund has not appeared in my account
0Refund_not_showing_up
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I would like to receive and use the card in Europe, is that possible?
25country_support
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how come my transfer didn't work
36failed_transfer
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How do i get my salary in the account?
51receiving_money
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I do not know my passcode.
45passcode_forgotten
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I believe my money did not go through with my top up, was there a problem on your end?
61top_up_reverted
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Now that I live in the US how can I get a card?
25country_support
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Is there an amount limit to my top-up?
60top_up_limits
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Is there any way to Auto top-up?
5automatic_top_up
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What age do I have to be?
2age_limit
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