Abstract:
The invention provides a system for recording and reporting employee absences. It tracks and administers information needed to comply with the Family Medical Leave Act (FMLA), state and employer authorized leave along with employee attendance policies and vacation plans within the employer&#39;s system. In a preferred embodiment, the system is deployed through the Internet and interacts with Short Term Disability and Workers&#39; Compensation vendors and tracks which employee absences should be classified as such. With all absence data integrated into one system, the invention easily creates reports that have been difficult, if not impossible, to compile previously.

Description:
[0001]     This application claims priority to provisional patent application Ser. No. 60/662,782 filed Mar. 17, 2005. 
     
    
       [0002]     This application includes a computer program listing submitted on two compact discs (duplicates—Copy 1 and Copy 2), the entire contents of which are incorporated herein by reference. A complete list of the files contained on the compact discs is submitted herewith in Appendix I.  
       FIELD  
       [0003]     This invention relates to the field of personnel management. More particularly, this invention relates to monitoring and reporting employee absences, and administering employee leave policies.  
       BACKGROUND  
       [0004]     The Family and Medical Leave Act (FMLA) was enacted in 1993 to guarantee employees the availability of temporary leave in case of family and medical related emergencies. Since enactment of the FMLA, employers have had substantial difficulty in complying with its regulations. As a result of these difficulties, the FMLA has been a significant source of litigation. Costly verdicts have been awarded against employers, especially when employee claims have involved violations of both federal and state leave laws. Thus, non-compliance with the FMLA can result in major financial liability to employers and to management personally.  
         [0005]     The most frequent reasons why employers have failed to comply with the FMLA include failure to identify and promptly designate FMLA-qualifying absences, failure to educate management about the FMLA regulations, failure to notify employees of their FMLA rights and obligations, failure to administer state leave laws correctly in conjunction with the FMLA, failure to properly calculate leave entitlement, failure to understand that FMLA obligations exist even when employees do not request FMLA leave, failure to track FMLA leave in situations where more generous leave benefits are provided, failure to designate extended leaves as FMLA leave, failure to invest in the personnel and technology required to properly administer the FMLA and failure to realize that there can be significant penalties assessed for FMLA violations.  
         [0006]     Therefore, what is needed is a system to help employers monitor, administer and report employee leave and absences, and provide information needed to help employers comply with the FMLA and state laws regarding employee leave.  
       SUMMARY  
       [0007]     The invention provides a system for recording and reporting employee absences. It tracks and administers information needed to comply with the FMLA, state and employer authorized leave, employer attendance policies and employee vacation plans. In a preferred embodiment, the system is deployed through the Internet and interacts with Short Term Disability (STD) and Workers&#39; Compensation (WC) vendors to track which employee absences should be classified as such. With all employee absence and leave data integrated into one system, the invention creates reports that have been difficult, if not impossible, to compile previously.  
         [0008]     The invention provides employees a self-service interface for submitting requests and status inquiries. The invention also provides simple navigation and data display, integrated absence intake and processing, unlimited security levels and access groups, comprehensive audit trails, integrated online reporting, determination of leave eligibility and entitlement, and Federal FMLA administration including continuous leave, intermittent leave and reduced schedule leave. The invention further provides for automatic application of state leave based on employee&#39;s work location and reason for leave, management of employer authorized leaves, administrator and manager work lists, customized paperwork generation using a standard portable document format, medical certification processing, accrual of vacation, sick leave, personal leave and pregnancy time off (PTO), consistent application of employer attendance policies, coordination and tracking of STD and workers&#39; compensation, and insurance premium payment tracking.  
         [0009]     In one preferred embodiment, the invention provides an apparatus for managing information related to employee leave. In this embodiment, the apparatus comprises an employee database, a client computer and a server computer that are in communication via a communication network. The employee database is for maintaining employee information related to absences of the employee from the workplace. The client computer is for entering input information related to requested employee leave. The server computer is for receiving the input information, accessing employee information from the employee database and executing one or more software modules. The software modules operate on the input information and the employee information to determine whether the requested employee leave is to be granted. The determination of eligibility for the leave is based at least in part on government-enacted employee leave laws and employer leave policies.  
         [0010]     In another embodiment, the invention provides an apparatus for managing information related to requests for employee leave. The apparatus of this embodiment includes means for maintaining employee identification information and employee leave information, means for receiving a request for approval of the employee leave, where the request includes a reason for the requested leave, and means for determining eligibility of the employee for the requested leave based at least in part on the employee identification information, the employee leave information and the reason for the requested leave. The apparatus also includes means for automatically generating documentation for notifying the employee regarding whether the employee is eligible for the requested leave.  
     
    
     BRIEF DESCRIPTION OF THE DRAWINGS  
       [0011]     Further advantages of the invention are apparent by reference to the detailed description in conjunction with the figures, wherein elements are not to scale so as to more clearly show the details, wherein like reference numbers indicate like elements throughout the several views, and wherein:  
         [0012]      FIG. 1  is functional block diagram of a personnel absence management and monitoring system according to a preferred embodiment of the invention;  
         [0013]      FIG. 2  is functional block diagram of a hardware implementation of a personnel absence management and monitoring system according to a preferred embodiment of the invention;  
         [0014]      FIGS. 3-14  are functional flow diagrams of a personnel absence management and monitoring system according to a preferred embodiment of the invention;  
         [0015]      FIGS. 15-45  are example user interface screens generated by a personnel absence management and monitoring system as displayed on a display device according to a preferred embodiment of the invention;  
         [0016]      FIG. 46  is a functional flow diagram of a personnel absence management and monitoring system according to a preferred embodiment of the invention;  
         [0017]      FIGS. 47-51  are example user interface screens generated by a personnel absence management and monitoring system as displayed on a display device according to a preferred embodiment of the invention;  
         [0018]      FIG. 52  is a functional flow diagram of a personnel absence management and monitoring system according to a preferred embodiment of the invention;  
         [0019]      FIGS. 53-59  are example user interface screens generated by a personnel absence management and monitoring system as displayed on a display device according to a preferred embodiment of the invention;  
         [0020]      FIG. 60  is a functional flow diagram of a personnel absence management and monitoring system according to a preferred embodiment of the invention; and  
         [0021]      FIG. 61  is an example user interface screen generated by a personnel absence management and monitoring system as displayed on a display device according to a preferred embodiment of the invention.  
     
    
     DETAILED DESCRIPTION  
       [0022]     In the preferred embodiment, the invention provides an absence tracking and administration system hosted through a third party hosting provider. With reference to  FIG. 1 , the system  10  includes a client computer  12  running a web browser, such as Microsoft Internet Explorer. The client computer  12  has access, such as through a local area network (LAN), to a global communication network  14  such as the Internet. The system  10  also includes a server computer system  16  which is also connected to a global computer network  14 . In the preferred embodiment, the server computer system  16  is provided and maintained by an entity other than the employer, which entity is also referred to herein as a third party hosting provider. The server computer system  16  comprises hardware components, such as depicted in  FIG. 2 , and software components, such as depicted in  FIG. 2 .  
         [0023]     As shown in  FIG. 1 , a preferred embodiment of the invention also provides communication via the network  14  with a Workers Compensation vendor  13  and a Short Term Disability vendor  15 .  
         [0024]     In the preferred embodiment, the software components include intake modules  18 , administration modules  20 , and monitor modules  22 . The functions of these and other modules are described in detail herein. Preferably, the modules  18 ,  20  and  22  have access to an employee database  24 . The database  24  includes identification, absence and leave information regarding employees employed by a particular employer or by several employers. The database  24  also preferably includes absence and leave policy information for the employer.  
         [0025]     Should a user of the system (also referred to as a client) require onsite hosting, an alternative embodiment of the hardware and software of the system can be installed and configured in the client&#39;s data center.  
         [0026]     A diagram of the physical infrastructure of a preferred embodiment of the system  10  is depicted in  FIG. 2 . The system network is divided into an internal network  30  and a DMZ network  32  attached to a firewall  34 . Located within the internal network  30  are two domain controllers and a pair of database servers  36   a - 36   b  comprising a clustered SQL Server 2000 database system. Located within the DMZ is an F5 load balancer  38  and two web servers  44   a - 44   b  constituting a web farm. Both networks are served by an ISS intrusion detection server  40 .  
         [0027]     The preferred configuration includes dual Dell 2650&#39;s with dual 2.8 GHz Zeon processors with 4 GB memory for the database servers  36   a - 36   b  with a PowerVault  220  storage array  42 . The database servers preferably run Windows Server 2003 Enterprise Edition and SQL Server 2000 Enterprise Edition. The web servers  44   a - 44   b  are preferably Dell 1750s with dual 2.8 GHz processors with 1 GB memory running Windows Server 2003 Standard. An additional Dell 1750 is used as a utility server for SFTP and various automated tasks. The Windows domain servers are Dell 1750&#39;s with dual 2.8 GHz processors and 1 GB memory running Windows 2000 sp4.  
         [0028]     Thus, the preferred embodiment of the system is deployed in three tiers. The backend internal system  30 , the middle tier DMZ system  32 , and the presentation tier which consists of client web browsers  12  running a network browser application. The firewall  34 , load balancer  38  and intrusion detection servers  40  use their own operating systems.  
         [0029]      FIGS. 3-9  depict functional flow diagrams that provide a broad overview of operations carried out by the system  10 . Generally,  FIGS. 3 and 4  describe intake operations executed in receiving requests for employee leave, determining eligibility for leave and generating documentation for communicating approval or denial of leave requests.  FIGS. 5-7  generally describe administration operations executed in monitoring absences associated with medical leave, determining extensions for medical leave and administering medical certifications for medical leave.  FIG. 8  describes operations executed in monitoring, recording and reporting insurance premium payments.  FIG. 9  describes operations executed in monitoring, administrating and reporting “return to work” (RTW) of employees on leave. These and other operations are described further in examples of system operation set forth hereinafter.  
         [0030]     Thus, the system  10  performs several processes in tracking, managing, administering and reporting employee absences. These processes, which are described below, include leave request processes, leave certification processes, leave modification processes and task list processes.  
         [0031]     In a preferred embodiment of the invention, the system  10  provides a self-service access mode wherein a client user, such as an employee or manager, can log into the system  10  via a Web portal. Administrators preferably access the system  10  via a web based network connection. Using the login information, the system  10  distinguishes between manager-level, employee-level and administrator-level access, and the functions available to the user are tailored based on the access level. For example, employee-level access allows an employee to make new leave requests and inquire regarding leave and absence history. Manager-level access, among other things, allows a manager to inquire regarding all the manager&#39;s employees on leave. Administrator-level access provides various functions as set forth in more detail herein.  
         [0032]     With reference to  FIG. 10 , when a client logs into the system, the system home page is displayed (step  100 ). As shown in  FIG. 15 , across the top of the home page screen are five tabs  50  for accessing a main page (MAIN MENU), a task list (TASK LIST), the employee search screen (FIND EE), a list of employees on leave (MY EEs) and a report selection screen (REPORTS). In the preferred embodiment, these tabs  50  are available from any area of the program. The leave entitlement section  52  displays the amount of leave taken and available under each of the employer&#39;s policies. A portion of the task list is displayed in the To-Do List At-A-Glance section  54  of the screen.  
         [0000]     Main Menu  
         [0033]     Based upon the user&#39;s access level, the following menu items are displayed (step  104 ) when the MAIN MENU page is selected (step  102 ) as shown in  FIG. 15 :  
         [0034]     Schedule Upcoming Absences—This option allows the user to enter a leave for an employee (step  106 ).  
         [0035]     Manage Absences &amp; Certify Leaves—This option takes the user to the employee profile record where the user can select the applicable absence or leave (step  108 ).  
         [0036]     Indicate Final Return to Work—This option allows the user to enter the return to work date for employees with open leaves (step  110 ).  
         [0037]     Reconcile new/conflicting absences from client—This option allows the user to view and reconcile information about imported absences that conflict with current information in the system (step  112 ).  
         [0038]     Add a New Employee—This option allows the user to enter a new employee into the system (step  114 ).  
         [0039]     Configure System Options—This option allows the user to configure the system to meet the client&#39;s policy parameters, report groupings and correspondence (step  116 ).  
         [0040]     Batch Printing—This option allows the user to print letters for multiple employees at one time, instead of printing each letter individually (step  118 ). Letters are added to the batch print list immediately after they are created during administrative workflow (step  119 ). Preferably, only those documents that have never been batch printed will appear on this screen. Batch prints include a cover page for the batch and separator sheets in between the employees&#39; letters.  
         [0041]     Input Historical Leaves—This option allows the user to enter absences associated with past leaves that are closed (step  120 ).  
         [0042]     Change MY Password—This option allows the user to change the password associated with a user name (step  122 ).  
         [0000]     Task List  
         [0043]     In a preferred embodiment, the system  10  creates system-generated tasks as leaves are entered and processed. When the task list tab is selected (step  124 ), these tasks are displayed in a task list screen (step  126 ) such as shown in  FIG. 16 . Some of these tasks are automatically completed as the user processes leave in the system, while others are manually removed from the user&#39;s task list. Table I provides a list of system-generated tasks, how they are created in the system and how they are removed from the user&#39;s task list.  
                       TABLE I                       System-Generated               Task   Created When:   Completed &amp; Removed:                   Review new leave   A leave request with the planned   Automatically after the eligibility review is       request   absences is entered in the system.   completed and the leave is added to the               system.       Leave documentation   A leave requiring a medical   Automatically when the “Complete Received”       due (original)   certification is entered in the system.   date is entered on the Medical Certification               screen.       Leave documentation   The request for a 2 nd  opinion is entered   Automatically when the “Complete Received”       due (2 nd  opinion)   on the Medical Certification screen.   date is entered on the Medical Certification               screen for the 2 nd  opinion.       5-Day   A leave requiring a medical   Automatically completed when the “Complete       Documentation   certification or another certification is   Received” date is entered on the Medical       Reminder   entered in the system.   Certification screen; otherwise manually               completed.       10-Day   A leave requiring a medical   Automatically completed when the task is       Documentation   certification or another certification is   clicked to generate the 10-day reminder letter       Reminder   entered in the system.   or the “Complete Received” date is entered on               the Medical Certification screen.       Print and mail   Correspondence is generated in the   Manually completed after the user prints and       correspondence   system.   mails the correspondence packet.       EE scheduled for   A nightly batch cycle runs and places   Automatically completed when the “Actual       RTW   the task on the list if the last date of   Return Date” is completed on the Back to           leave is the current date and the leave is   Work tab on the Leave Details screen.           still open.       Create insurance   A leave is entered with continuous   Manually removed from the list when the user       premium payment   absences greater than 30 days.   creates the insurance payment plan or when       plan       the user doesn&#39;t need to create a plan.       Internal messaging   Manually entered by a user as a   Manually completed after the user checks to           message to him/herself or another user   remove it from his worklist.           to follow up on a leave.       Recertification   Based on system settings, a nightly   Manually removed after the user determines       Required   batch cycle runs to determine which   need for recertification and appropriate           leaves are due for recertification.   correspondence on longer leaves of absence.           Typically creates task every 30 days of           leave on continuous absences, every 60           days of leave on intermittent absences.       Insurance premium   A nightly batch cycle runs to evaluate   Manually removed from the list after the user       payment due   &amp; create task for premium payments   takes appropriate action to process or follow-           (created at the leave record level) that   up for premium payments due.           are due that date.                  
 
         [0044]     To process a to-do item in the task list, the user simply clicks on the link in the description column (step  128 ). The user is then re-directed to the appropriate area of the software to perform the action required. Most tasks will be removed from the task list when the required information is entered or processed (step  130 ). Items can also be removed from the task list by clicking the associated box in the “Done” column and clicking the UPDATE button. (See  FIG. 16 .)  
         [0045]     The system  10  allows the user to create ad-hoc tasks in addition to the system-generated tasks. The user can also send messages to other administrators or users that will appear on their task lists.  
         [0000]     MY EEs  
         [0046]     The user may click on the MY EEs tab (step  132 ) located in the upper right-hand corner of any screen to display the MY EEs screen (step  134 ). From this screen, as shown in  FIG. 17 , the user can access three tabs: Direct Reports, HR Reports, and By Location. Selecting the Direct Reports tab (step  136 ) provides the user a view of the current status of all employees on leave for whom the user is the direct supervisor. Selecting the HR Reports tab (step  138 ) provides the user a view of the current status of all employees on leave for whom the user is the human resources administrator. Selecting the By Location tab provides the user a view of the current status of all employees on leave for whom the user is the direct supervisor at a specific location and business unit. The user may change the location and business unit by selecting a different one from the drop-down menu located in the upper right corner, and then click FILTER.  
         [0047]     To locate an employee&#39;s record in the system  10  the user clicks the FIND EE tab at the top of any screen (step  142 ). A search screen will appear for the user to enter information to find the employee&#39;s record (step  144 ). At this point the user enters any or all of the employee&#39;s first name, last name, employee id or social-security number (step  146 ). The user then clicks the SUBMIT button, the system  10  searches for all employees matching the user&#39;s search criteria (step  148 ) and displays a list of the matching employees (step  150 ). The user clicks on an employee&#39;s name to access his/her record (step  152 ) on the employee profile screen (step  154 ).  
         [0048]     As shown in  FIG. 18 , the employee profile screen displays a summary of the selected employee&#39;s demographic information (including the employee&#39;s work state) and leave data. It also displays the employee&#39;s current leave entitlement as of the current date. From this screen, the user can access the employee&#39;s record by clicking the Modify link  56  in the “Demographics &amp; Employment” area of the screen. The user can also access the details for a leave by clicking on the leave number  58  in the “Leave Summary” area of the screen. The View All link  60  in the “Leave Summary” area allows the user to view the employee&#39;s leave and absence history.  
         [0049]     The user can enter a leave request for the employee by clicking the New Leave button  62  (step  156 ). To review the paperwork generated for this employee (step  172 ), the user clicks the Corres. button  66  (step  160 ). The user can create a employee profile report (step  174 ) by clicking the Report button  68  (step  162 ).  
         [0050]     When the user clicks the Calendar button  70  (step  164 ), a calendar with all of the employee&#39;s absences is displayed (step  176 ). An example of an employee calendar is shown in  FIG. 19 . The user may view details about each absence by clicking on the day of the absence in the calendar. A pop-up box as shown in  FIG. 20  will appear listing the date of the absence, the type of absence (continuous, reduced schedule or intermittent), the leave number associated with the absence, the policies that apply to the absence, and the status of the absence.  
         [0051]     As shown in  FIG. 18 , the “Most Recent Warning Level” box  72  shows information about any infractions the employee has received. It indicates the date of the most recent incident, the total number of occurrences the employee has received, and the warning level the employee has reached.  
         [0052]     To determine if an employee has time available for leave, the user clicks the Inquire button  64  (step  158 ) located on the right side of the employee profile screen. This brings up the inquiry screen (step  170 ) as depicted in  FIG. 21 . From the inquiry screen, the user selects the reason for leave from the dropdown menu  74  (step  178 ) and selects who is inquiring about the leave (step  180 ). The user then enters the start date of the leave (step  182 ). If no date is entered, the default date, which is the current date, will be used. When the user clicks the SUBMIT button  76  (step  184 ), the system determines what leave policies apply for this employee (step  186 ). The applicable polices are then displayed (step  188 ) as shown in  FIG. 22 .  
         [0053]     If the user does not have a time and attendance feed in the system, the policies will preferably show up as ineligible. (See  78  in  FIG. 22 .) As described below, this can be overturned during the process of adding a new leave for the employee. The amount of leave an employee has available under the applicable policies appears in the “Starting Entitlement Calculations” section  80 . The user clicks the Profile button  82  to return to the employee&#39;s profile (step  190 ), or the “Send inquiry letter/fulfillment” link  84  (step  192 ) to generate correspondence regarding the availability of time under the policies (step  193 ).  
         [0054]     Before adding a new leave, the user may consult the Leave Summary box on the employee profile page (such as shown in  FIGS. 18 and 23 ) to ensure that the employee does not already have leave scheduled for the time period (or part of the time period) during which the user would like schedule a new leave.  
         [0055]     To request a new leave for an employee from the Employee Profile screen, the user clicks the New Leave button  62  (step  156 ) as shown in  FIG. 23 . The New Leave Request screen will appear as shown in  FIG. 24  (step  168 ). The user selects why the employee is requesting leave by selecting an option from the “Reason for Leave” drop-down menu  86  (step  194 ). In the preferred embodiment, the drop-down list  86  is created dynamically based upon the policies that apply to the employee&#39;s location. If the reason for leave is not displayed in the list  86 , then it is not covered by any policies. The user selects the “Other” reason from the drop-down list  86  and the system will deny this request because it is not a covered reason. The user can document the specific reason for leave in the denial process.  
         [0056]     If the reason for leave is Pregnancy or Pre-Natal Care (step  196 ), then the user must enter an expected due date in the “Delivery Date” field  88  (step  198 ). The user can use the pop-up calendar to select the date. If the reason for leave is Child&#39;s Serious Health Condition, Spouse&#39;s Serious Health Condition or Parent&#39;s Serious Health Condition (step  200 ), then the user must enter the person&#39;s name in the “Family Member” field  90  to distinguish between the employee&#39;s leaves (step  202 ). The “Original Request Date” field is preferably defaulted to the current date. The user may change the date by entering a new date or selecting a date using the pop-up calendar feature. If known, the user can enter the date the employee is scheduled to return to work in the “Expected RTW” field  92  (step  204 ). The tabbed portion  94  of the screen allows the user to enter the three different types of leave that the FMLA regulations authorize: continuous, intermittent or reduced schedule.  
         [0000]     Continuous Leave  
         [0057]     To schedule a block of continuous leave (step  206 ) the user selects the start and end dates on the calendar  96  or enters the dates in the fields provided (step  208 ), and clicks the Add to Plan button  98  (step  210 ). The selected dates appear under the current plan section of the screen. The user can add another block of continuous leave the same way, or add intermittent or reduced schedule leave. Alternatively, the user may click the By Week button  400  and a pop-up window will appear asking for the start date and duration of the leave as shown in  FIG. 25 . The user enters the start date and selects the duration unit from the dropdown list. The default unit is “days.” The user enters the numerical duration of the leave (e.g., if the employee is taking seven days, enter  7 ), and clicks the Add to Plan button  98  (step  210 ). If no end date is provided, the leave duration preferably defaults to 30 days. The selected dates will appear under the current plan section of the screen. The user can add another block of continuous leave the same way, or add intermittent or reduced schedule leave.  
         [0000]     Intermittent Leave  
         [0058]     As shown in  FIG. 26 , to enter intermittent leave dates the user clicks the Intermittent tab  402  (step  212 ). The user clicks the appropriate date on the calendar or enters the date, and enters the start time of the absence and the end time of the absence (step  214 ). The system  10  then calculates the time taken based on the time worked and the employee&#39;s work schedule (step  216 ). If the user doesn&#39;t know the exact times of the absence, the user enters a time period that approximates the employee&#39;s time off. The user clicks the Add to Plan button  98  (step  218 ). The intermittent absence will appear under the current plan section  404  of the screen. The user can add another block of intermittent leave the same way, or add continuous or reduced schedule leave.  
         [0000]     Reduced Schedule Leave  
         [0059]     As shown in  FIG. 27 , to enter reduced schedule leave the user clicks the Reduced tab  406  (step  220 ). Unlike the other tabs, the user here enters the employees scheduled work hours rather than hours missed on this tab. The user selects the reduced schedule start and end dates on the calendar or enters the dates in the fields provided (step  222 ). The user enters the start and end times for each day the employee is schedule to work (step  224 ), and clicks the Add to Plan button  98  (step  226 ). The reduced schedule leave will appear under the current plan section of the screen. The user can add another block of reduced schedule leave the same way, or add continuous or intermittent leave. After the user has entered all of the planned absences for the employee&#39;s leave, the user clicks the Next button  408  to proceed (step  228 ).  
         [0000]     Canceling Conflicting (Duplicate) Planned Absences  
         [0060]     When entering the dates for a new leave, the user checks under current plan  404  at the bottom of the screen (as shown in  FIG. 28 ) to ensure that none of the dates for a particular type of absence (full, intermittent, or reduced) overlap. If there are overlapping dates entered, the user clicks on the dates under current plan that the user wishes to cancel. A box will pop up asking the user if the user is sure the user wishes to cancel the planned absence(s). If so, the user clicks the OK button.  
         [0000]     STD/WC Intake Screen  
         [0061]     If the reason for the requested leave is the employee&#39;s own serious health condition (SHC), pregnancy/prenatal care or post-delivery disability (step  230 ) and the employer&#39;s short-term disability (STD) policy and/or workers&#39; compensation (WC) policy applies (step  232 ), then a STD/WC intake screen is provided (step  234 ) as shown in  FIG. 29 . In the preferred embodiment of the invention, this screen is used to gather information to send to third-party STD and WC providers, and to determine which policy (STD or WC) may apply. If the client (employer) does not have a STD and/or WC policy in the employer&#39;s system, the STD/WC intake screen is bypassed.  
         [0062]     To complete the STD/WC intake screen, the user indicates if the employee&#39;s condition is an accident or illness (step  236 ) and whether the accident/illness occurred on the job (step  238 ). Using this information, the system  10  determines whether STD or WC should be applied. The user indicates if the employee was hospitalized, or if it&#39;s unknown (step  240 ). The system  10  uses this information to determine elimination period qualifications for STD. The user indicates whether the insured policyholder is the employee taking leave or another insured person (step  242 ). If another insured person, the user enters the name of the person in the associated field. The user verifies the insured date of the employee or enters the correct data (step  244 ). The user verifies the last date worked or enters the correct data (step  246 ), and enters the employee&#39;s occupation or enters the correct data (step  248 ). The user enters the physician&#39;s name and phone number, if known, and enters any associated notes (step  250 ). Once the user has entered the applicable information, the user clicks the Finished button  410  (step  252 ). If the user does not wish to process the entered absences for STD and/or WC, the user clicks the option  412  at the bottom of the screen.  
         [0000]     Two-Week Scheduler  
         [0063]     Next, the system  10  provides a screen as shown in  FIG. 30  for the user to enter the employee&#39;s two-week schedule (step  254 ). The schedule defaults to 8 hours a day, Monday through Friday for both weeks. It also defaults the beginning date of the schedule to the Sunday prior to the first day of leave requested. To change the employee&#39;s schedule, the user enters the hours scheduled on each day and verifies the schedule begin date or enters a new date (step  256 ). Once the weeks accurately reflect the employee&#39;s schedule, the user clicks the Next button (step  258 ).  
         [0064]     As shown in  FIG. 31 , the system  10  next provides a leave request completion screen (step  260 ). This screen provides the user four options: search for a different employee (Search button  414 ), proceed to the eligibility review for this leave (Eligibility button  416 ), cancel the leave (Cancel button  418 ) and return to the Main Menu (Finished button  420 ).  
         [0000]     Eligibility Review  
         [0065]     By clicking the Eligibility button  416  (step  264 ), the system  10  provides an eligibility review screen (step  266  in  FIG. 13 ) to review an employee&#39;s leave eligibility. As shown in  FIG. 32 , this screen includes four areas of information: Cumulative Totals  422 , Policy Coverage  424 , Averaging Process  426  and Policy Availability  428 . The Cumulative Totals section  422  shows the user the calculations for the employee&#39;s hours worked in the previous 12 months, the cumulative number of months worked, and the number of employees at the office location.  
         [0066]     The Policy Coverage  424  section displays the policies that apply to the reason why the employee is taking leave, and determines if the employee qualifies or does not qualify for each policy. As shown in  FIG. 32 , the screen indicates that the employee does not qualify for leave under the federal FMLA or the California Family Rights Act (CFRA). To view the information the system  10  used to make this determination for FMLA, the user clicks the “Federal-Family and Medical Leave Act of 1993” link  430  (step  268 ). In response, the system  10  provides the Explanation of Non-Qualification screen will appear as shown in  FIG. 33  (step  270 ). The policy requirements listed on this screen reflect the policy configuration. If the user knows that an employee really does meet the requirements for the policy, the user clicks the Overturn button  432  (step  271 ) to proceed with applying coverage under this policy (step  274 ). The user can follow the same process for each policy. If more than one deficiency exists, the employee must meet the requirements for all deficiencies for the user to overturn policy coverage. The overturned policies will appear as qualified when the user returns to the screen. In the preferred embodiment, all overturned denials are tracked as part of the auditing process. If the user does not want to overturn the determination, the user may click the Go Back button  434  (step  275 ).  
         [0067]     With reference to  FIG. 32 , the Averaging Process section  426  of the eligibility review screen includes calculated values, if required by a leave policy and the user has a time and attendance import. Otherwise, default values of 40 hours and 5 days are displayed. This calculation determines proper leave entitlement.  
         [0068]     The Policy Availability section  428  of the screen shows the employee&#39;s available time under each policy that might apply to this leave.  
         [0069]     To proceed with the leave request process, the user clicks the Next button  436  (step  270 ). If an employee is not eligible for coverage under any of the applicable policies, the user clicks the Deny button  438  (step  272 ), the leave will be denied and the leave denial letter will be generated (step  274 ). If the employee is eligible for at least one policy, a screen as shown in  FIG. 34  will appear for the user to verify the employee&#39;s schedule (step  276 ), including holidays, weekends and plant shutdowns. If the user needs to add days that the employee is not scheduled to work, the user clicks on the date on the calendar that the user would like to add. To proceed, the user clicks the Submit button  442  (step  278 ).  
         [0000]     Coverage Breakdown  
         [0070]     At this point, the system  10  displays the final coverage breakdown screen (step  280 ). As shown in  FIG. 35 , the final coverage breakdown screen shows the user each absence date, the hours taken per day, the applicable policies, amount taken per day, overall deductions and maximum amount allowed. The starting count for overall deductions reflects the employee&#39;s previous leave balance. If something needs to be changed, the user can click the Go Back button  444  (step  282 ) to return to the eligibility review screen (step  226 ). If the user confirms that no changes are needed, the user clicks the Finished button  446  at the bottom of the screen to proceed (step  284 ).  
         [0071]     At this point, the system  10  generates and displays the appropriate correspondence packet for the user to print, such as in portable document format (step  286 ). An example of such correspondence is depicted in  FIG. 36 . An item will also appear on the user&#39;s task list (see  FIG. 16 ) to remind the user to print and mail the correspondence (step  288 ). The user can print the letter by clicking on the link in the user&#39;s task list. Preferably, printing the letter does not cause this task item to be automatically removed from the user&#39;s task list. Once the user has mailed the correspondence, the user clicks the checkbox in the “Done” column beside the task and clicks the Update button. This removes the item from the task list and records the mailing date in the audit trail.  
         [0072]     At this point, the preferred embodiment also certifies an audit history of the eligibility review process.  
         [0000]     Bypass Generating Tasks and Correspondence for Sick Leave  
         [0073]     In a preferred embodiment of the invention, a bypass button is dynamically added to the Eligibility Review screen when administrators review leaves that do not typically require certification to approve the absences. For example, Personal Leaves, Sick leaves (less than 3 days), or Vacation leaves are examples of the leave types that could be “bypassed”. By using this button, all absences are entered into LeaveLink with “approved” status, indicating that the leave needs no further documentation/certification to validate it. Also at that time an approval letter is generated for distribution to the employee, outlining his authorized leave of absence. Preferably, there are no certification or reminder tasks created for “bypassed” leaves except for an “Employee scheduled for RTW” created on the administrator&#39;s task list on the last date of leave.  
         [0000]     Leave Details Screen  
         [0074]     The system  10  generates the Leave Details screen (step  290  in  FIG. 14 ) when the user clicks on the associated leave number  58  (step  166  in  FIG. 10 ) in the Employee Profile screen (see  FIG. 18 ). As shown in  FIG. 37 , the Leave Details screen contains all the information about a leave in one place. At the top of the Leave Details screen, the leave number, leave type(s), reason for leave, first absence and original return to work are displayed. The user can also view the status of the leave, status dates, who created the latest status and the date the leave was requested. In the preferred embodiment of the invention, there are eight tabs on this screen: the Absences tab  448 , the Certification tab  450 , the STD/WC tab  452 , the Eligibility tab  454 , the Correspond tab  456 , the Insurance tab  458 , the Audit Trail tab  460  and the Back to Work tab  462 .  
         [0075]     When the Absences tab  448  is selected (step  292 ), the Absences View is displayed (step  294 ) which lists each date associated with the leave, the time taken, absence type, the amount taken and the policy coverage. (See  FIG. 37 .) The user can edit or cancel a single day by clicking on its date in the list. The user can edit other areas of the leave by clicking the Modify button  464  (step  300 ).  
         [0076]     When the Certification tab  450  is selected (step  302 ), the Certification View screen is displayed (step  304 ) as shown in  FIG. 38 . Using this screen, the user can access medical certification opinions (step  306 ) and recertification records (step  308 ). (See  FIG. 38 .) To access a certification record, the user clicks the appropriate opinion number (first, second, third) in the list. Once a certification has been received, the physician name, received date, time period and outcome will be listed along with an indication whether it is complete or certifies a chronic serious health condition.  
         [0077]     When the STD/WC tab  452  is selected (step  310 ), the STD/WC View screen is displayed (step  312 ) as shown in  FIG. 39 . Using this screen, the user may update information received regarding short-term disability or workers&#39; compensation as it applies to the leave (step  314 ). It also shows the information the user entered during the leave request process.  
         [0078]     When the Eligibility tab  454  is selected (step  316 ), the Eligibility View screen is displayed (step  318 ) as shown in  FIG. 40 . This screen provides information regarding the calculations used to determine the employee&#39;s eligibility for each applicable policy. It shows the policy name, calculated values and any deficiencies.  
         [0079]     When the Correspond tab  456  is selected (step  320 ), the Correspond View screen is displayed (step  322 ) as shown in  FIG. 41 . This screen provides a list of all correspondence that has been generated for the current leave. When the user clicks the View PDF link  466  (step  324 ), the system displays the selected correspondence and provides the user means to print it, such as by using Adobe Acrobat (step  326 ). Additional correspondence may be generated if it is tied to a leave. To generate new correspondence, the user clicks on the Add New button  468  (step  326 ), selects the correspondence the user would like to generate and clicks the Submit button to generate the correspondence (step  330 ).  
         [0080]     When the Insurance tab  458  is selected (step  332 ), the Insurance View screen is displayed (step  334 ) as shown in  FIG. 42 . Using this screen, the user may establish an insurance premium payment plan for an employee on unpaid leave. Once a payment plan is created, information regarding the plan appears on this screen. To create an insurance premium payment plan, the user clicks the Add New button  470  (step  336 ), selects from a dropdown list the method by which the payment will be made, and enters information regarding the payment plan. Generally, the required information will vary depending on how the payment is to be made. The system  10  schedules the payments when the user clicks the Submit button (step  337 ).  
         [0081]     When the Audit Trail tab  460  is selected (step  338 ), the Audit Trail view screen is displayed (step  340 ) as shown in  FIG. 43 . On this screen, the system  10  provides a comprehensive list of all actions taken, certification notes, user created leave notes, and tasks associated with the leave. The first section of the screen is system-generated and lists each step in the leave process, from request to closure, along with the date and time it occurred and who did it. The user can create a Leave Activity/Audit Trail report by clicking the Report button  472  (step  342 ).  
         [0082]     The second section contains any notes that were entered on the medical certification screen. The third section of the screen contains user created leave notes. The user can add information about a leave here by clicking the Add New button  474  (step  344 ). Each entry is date and user stamped. The fourth section of the screen contains a list of all tasks associated with the leave, the date due, the date completed, and who completed it. The user can complete a task on this screen by clicking the appropriate check box in the “Complete?” column and clicking the Submit button  476  (step  346 ).  
         [0083]     When the Back to Work tab  462  is selected (step  348 ), the Back to Work view screen is displayed (step  350 ) as shown in  FIG. 44 . In this screen, the system  10  provides the user means to enter information regarding when an employee returns to work from leave (step  352 ). The “Physician ID” number for the health care provider that submitted the medical certification will be displayed. The user can change this by selecting another physician using the search feature or adding a new physician. The user can enter the “Allowed Return to Work” and “Actual Return to Work” dates. If there are any restrictions or comments on the fitness-for-duty certification, then the user can enter them in the appropriate fields.  
         [0084]     The user can close the leave to further processing by clicking that option  478  at the bottom of the screen. If the actual return to work date is prior to the last scheduled absence, the user can delete any absences after the actual return to work date by clicking that option  480  at the bottom of the screen. The user clicks the Submit button  482  to process the entries (step  354 ). The user can then use the Absences tab  448  to review the dates associated with the leave. If the appropriate days are not cancelled, the user clicks on the day and cancels that absence.  
         [0000]     Certifying a Leave  
         [0085]     In the preferred embodiment, a leave request must be present in the system  10  before a certification record can be created. When the user receives a medical certification form back from an employee or the employee&#39;s physician, there are several ways to access the medical certification screen to certify that the requested leave is medically necessary. For example, from the Task List ( FIG. 16 ) the user may click the “Leave documentation due” task on the My Tasks or Coming Soon tab and then click the associated link for the medical certification. From the home page ( FIG. 15 ), the user can click the Find EE tab or the Manage Absences &amp; Certify Leaves option. A search screen will appear in which the user can enter information to find the employee&#39;s record. When the user clicks the Submit button, a list of employees matching the user&#39;s search criteria will appear under the entry fields. The user then clicks on the employee&#39;s name to access the employee&#39;s employee profile screen, examples of which are depicted in  FIGS. 18 and 23 . In the employee profile screen, the user clicks the associated leave number  58  in the “Leave Summary” section and then clicks the Certification tab  450  in the leave details screen ( FIG. 37 ). In the certification view ( FIG. 38 ), the user clicks the associated link for the medical certification (first, second or third opinion)(step  306  in  FIG. 14 ) or the RECERT button to process a recertification form (step  308  in  FIG. 14 ).  
         [0086]     In the preferred embodiment of the invention, the system  10  receives and provides information regarding medical certification of leave requests through the medical certification screen, examples of which are shown in  FIGS. 45 and 50 .  FIG. 45  depicts the situation wherein a medical certification is processed based on a first opinion, and  FIG. 50  depicts the situation wherein a medical certification is processed based on a second opinion.  FIG. 46  depicts a flow diagram representing an exemplary process for receiving, recording and processing data related to medical certifications. For purposes of this description, a “medical certification form” is a form completed by an employee and the employee&#39;s physician documenting the existence of a medical condition and whether the nature of the condition requires the employee to miss work to recover. As set forth in more detail below, the medical certification screen provides an interface for:  
         [0087]     (1) recording receipt of a complete medical certification form and approving or denying leave based on the form;  
         [0088]     (2) recording the receipt of an incomplete medical certification form, entering a new due date for a completed form and generating a letter outlining the employee&#39;s responsibilities in that regard;  
         [0089]     (3) recording the receipt of a compete medical certification form and requesting another physician&#39;s opinion;  
         [0090]     (4) extending the due date to give the employee more time to return a completed medical certification form;  
         [0091]     (5) denying requested leave because the employee never returned the medical certification form; and  
         [0092]     (6) entering notes or recording information without taking any further action.  
         [0093]     In a first example situation, the user has received a complete certification from the employee or the employee&#39;s physician, and the user does not need to request a second opinion.  FIG. 46  depicts steps implemented in a preferred embodiment of the invention to process a medical certification in this situation. Once the system  10  has displayed the medical certification screen (step  500 ), such as by one of the paths discussed above, the user enters the date that the form was returned in the “Complete Received” field (step  504 ), selects the “Yes” option for “Was the cert complete?” (step  506 ) and checks “Yes” or “No” to indicate whether the physician determined the illness to be a “chronic serious health condition” (step  508 ). The user also enters the frequency of the serious health condition in the “Frequency” field (step  510 ) and the duration of the serious health condition in the “Duration” field (step  512 ).  
         [0094]     The user then enters the physician ID number of the certifying physician using the “Physician ID” field (step  514 ). If the user does not know the number, the user may search for the physician in the system database using the search icon. When the search icon is clicked, a search screen will appear as shown in  FIG. 47  in which the user may enter any or all of the physician&#39;s name, reference number, city or system ID. A list of physicians matching the user&#39;s search criteria will appear. If the employee&#39;s physician appears in the list, the user clicks his/her name. If the physician&#39;s name does not appear in the list, the user clicks the Add New button and a screen will appear for the user to enter the information about the physician. A screen will appear displaying the physician&#39;s ID number to be entered in the “Physician ID” field.  
         [0095]     The user next enters the leave dates for which the physician certified the serious health condition in the “Certification Dates” fields (step  516 ). These fields default to the leave dates requested by the employee. The user can change those dates by clicking on the date links provided to the right of the “Certification Dates” field. The user may enter any notes or comments about the certification in the “General Notes” field. The user then selects the applicable aspects of the employee&#39;s serious health condition based on the information the physician provided on the medical certification form (step  518 ), or checks the box indicating the physician did not certify a serious health condition (step  520 ).  
         [0096]     The user indicates whether the user is approving the leave based upon information from an STD/WC provider by clicking the “Yes” or “No” option (step  522 ). When the user clicks the link “What does the system recommend?” (step  524 ), the system  10  verifies that all required information has been entered and then determines and displays a recommendation based on the information provided (step  526 ). The user can overturn the system&#39;s determination by clicking a different option (step  528 ). If no additional opinion is needed ( 530 ) and the leave is not denied (step  531 ), the user clicks the Update button (step  532 ). At this point, the system  10  generates a verification screen for the user&#39;s review (step  534 ), such as shown in  FIG. 48  in the case of a first opinion and  FIG. 51  in the case of a second opinion. At this point, the user decides whether or not to proceed (step  536 ). If the user decides not to proceed, the user can the click “No” button to go back to the Medical Certification screen. If the user wants to proceed to approve the leave, the user clicks the “Yes” button to move forward. At this point, the approval letter will be generated (step  538 ) and the system will print the letter and send it to the employee.  
         [0097]     Preferably, the system  10  records all the certification actions in an audit trail and writes related information back to the client system, if applicable.  
         [0098]     If after reviewing a medical certification form the user wants to request another physician&#39;s opinion about the employee&#39;s condition (step  530 ), the user selects the “Require a second or third opinion because . . . ” option on the medical certification screen and enters why an additional opinion is being requested (step  540 ). After the user clicks the Update button (step  542 ), the system  10  generates a verification screen for the user&#39;s review (step  544 ) as shown in  FIG. 49 . In this screen, the user enters the physician ID of the physician the employee is to see for the additional opinion (step  546 ). Preferably, this process is completed in the same manner as that for the first opinion. If known, the user enters the date and time of the appointment for the additional opinion in the appropriate field (step  547 ). If the user wants to proceed with requesting an additional opinion, the user clicks the Yes button to move forward (step  548 ). In this case, the additional opinion letter will be generated, printed and sent to the employee (step  550 ). If the user wants to go back to the Medical Certification screen without requesting the additional opinion, the user clicks the No button at step  548 .  
         [0099]     In another example, the user has received an incomplete certification from the employee or his/her physician. The process steps for handling this situation are also depicted in  FIG. 46 . In this case, the user selects the “No” option in response to “Was the cert complete?” (step  502 ) and enters the date the incomplete form was received (step  554 ) in the “Incomplete Received field.” The user can also select the date using the calendar feature. If the leave request is not denied due to the certification form being incomplete (step  555 ), the user proceeds to enter the extended due date for the employee to return the completed form (step  556 ) in the “Extended Due” field, and to select the “Extend the due date for documentation to that listed above” option under the action list (step  558 ). The user then clicks the Update button (step  560 ) and a verification screen appears that summarizes the user&#39;s entries (step  562 ).  
         [0100]     The user may indicate whether or not to generate a notice of incomplete paperwork by selecting the “Yes” or “No” option next to “Do you wish to generate a notice of incomplete paperwork?” If the user wishes to proceed based on the summary provided on the verification screen (step  564 ), the user clicks the “Yes” button to generate the letter (step  566 ). If the user wants to go back to the Medical Certification screen, the user clicks the “No” button at step  564 .  
         [0101]     In a situation where the user is processing a medical certification form based on a second or third opinion, the system  10  proceeds in a fashion as set forth above. When processing the second or third opinion, much of the information regarding the requested leave is already in the system as a result of the processing of the certification based on the first opinion.  
         [0000]     Partial Approval  
         [0102]     To approve some, but not all, of the policies associated with an employee&#39;s leave request, the user clicks on the leave number  58  of the leave request in the “Leave Summary” section of the employee profile screen as depicted in  FIG. 18 . (Step  166  in  FIG. 10 .) This transfers the process to the Leave Detail screen as depicted in  FIG. 37 . (Step  290  in  FIG. 14 .) The user clicks on the Certification tab  450  (step  302 ) which brings up the Certification View screen as depicted in  FIG. 38  (step  304 ). In this screen the user clicks on Recert for the new certification (step  308 ) which brings up the Certification screen as depicted in  FIG. 45 . (Step  568  in  FIG. 52 .) The user enters the appropriate information on the top half of the screen (step  570 ), selects “Approve the coverage for this leave” from the list at the bottom of the screen (step  572 ) and clicks UPDATE (step  574 ). This brings up the Absences and Policy Coverage screen as depicted in  FIG. 53  (step  576 ).  
         [0103]     In this screen, the user deselects the leave(s) that are not to be approved (step  578 ), and selects whether the user would like to leave the outstanding absences Pending, cancel them, or deny them. When the user chooses to deny the remainder of the absences (step  580 ) and move forward (step  582 ), the system  10  generates a leave approval letter that includes a clause regarding the partial approval. In the preferred embodiment of the invention, the clause says: “The period from {DATE} through {DATE} was not certified. This denial pertains only to the family leave portion of your leave and does not affect any other benefits you may be eligible for. If you have additional information to consider regarding your leave request, contact {company name}.” The dates inserted into this clause are preferably the dates for which the status is denied (not exhausted) and the policy is not a disability, workers&#39; compensation, or salary continuation policy.  
         [0000]     Denying a Leave  
         [0104]     The system provides five ways to deny leave while the user is processing leaves. Each denial reason is listed below.  
         [0000]     Denial Due to Reason for Leave  
         [0105]     With reference to  FIG. 24 , if the user selects the “Other” option from the “Reason for Leave” drop-down list  86  on the Leave Request screen (step  195  in  FIG. 11 ), the system  10  generates a screen such as depicted in  FIG. 54  in which the user records additional information regarding the leave (step  197 ). Here the user enters a description of the reason why the employee is requesting leave (step  199 ). This will appear on the leave record and in the denial correspondence. The user indicates the days the employee was scheduled to work during this period by clicking the boxes beside the appropriate days, and enters the hours the employee was scheduled to work per day. The user clicks the SUBMIT button (step  201 ) to deny the leave and generate the appropriate paperwork (step  203 ). To cancel the leave request, the user clicks the CANCEL button. To return to the leave request screen ( FIG. 24 ), the user clicks on the user&#39;s web browser back button.  
         [0000]     Denial Due to Ineligibility  
         [0106]     If the Eligibility Review screen ( FIG. 32 ) indicates the employee is not eligible for any policy during the leave eligibility review (step  266  in  FIG. 13 ), the user clicks the DENY button (step  272 ) to generate the denial correspondence packet (step  275 ). In the preferred embodiment, the denial letter lists all the policies for which the employee was denied leave. If the employee is eligible for at least one policy, the user proceeds with the leave process as described previously.  
         [0000]     Denial for Non-Certification of a Serious Health Condition  
         [0107]     If the user selects the “HCP did not certify a serious health condition” option on the medical certification screen (step  520  in  FIG. 46 ), the system will recommend that the leave be denied (step  526 ). If the denial is confirmed (step  531 ), the system  10  will generate the denial letter accordingly (step  533 ).  
         [0000]     Denial for Not Returning Complete Documentation  
         [0108]     If the user never receives a complete medical certification form from the employee or his/her physician, then the user can deny the leave from the medical certification screen and generate the denial letter accordingly.  
         [0000]     Denial Due to Exhaustion  
         [0109]     If the employee has exhausted his/her leave entitlement as indicated in the Policy Availability section  428  of the Eligibility Review screen ( FIG. 32 ), the leave the system  10  generates a denial letter indicating exhaustion of leave when the leave is processed.  
         [0000]     Modifying a Leave  
         [0110]     If an employee&#39;s leave changes, there are several ways to modify the leave, including canceling some or all of the absences, extending the end date of the leave, adding a single absence to the leave, modifying the policy coverage and changing the delivery date for a pregnancy leave.  
         [0111]     To modify a leave, the user clicks the FIND EE tab on the home page as depicted in  FIG. 15 . (Step  142  in  FIG. 10 .) The system  10  generates a search screen (step  144 ) in which the user enters information to find the employee&#39;s record (step  146 ). Based on any or all of the employee&#39;s name, employee number or social-security number, the system  10  searches the employee database (step  148 ) and generates a list of employees matching the user&#39;s search criteria (step  150 ). The user clicks on the employee&#39;s name to access the employee&#39;s record (step  152 ) which brings up the Employee Profile screen, examples of which are depicted in  FIGS. 18 and 23  (step  154 ). The user clicks the associated leave number  58  in the “Leave Summary” section of the Employee Profile screen (step  166 ) which brings up the Leave Details screen as depicted in  FIG. 37 . (Step  290  in  FIG. 14 .) Under the Absences view, the user clicks the MODIFY button (step  500 ) and the system  10  generates a Leave Modification screen such as shown in  FIG. 55 . (Step  586  in  FIG. 52 .) In this screen, the system provides several options for modifying the leave. These leave modification options according to a preferred embodiment of the invention are depicted in  FIG. 52 .  
         [0000]     Canceling Selected Absences  
         [0112]     If the user needs to modify the leave because the employee will not be taking one or more of the scheduled absences, the user selects the “Cancel some or all of the absences” option (see  FIG. 55 ) and clicks the NEXT button (step  588  in  FIG. 52 ). The system  10  then generates the Cancel Absences screen (step  590 ), such as the screen depicted in  FIG. 58 , which provides the user several fields for entering absence cancellation information (step  592 ). On the left side of the screen, the user clicks the checkbox beside each absence that the user wants to cancel. The user enters notes or comments about why the user is canceling the absences in the “Cancellation Notes” field on the left side of the screen. Since the employee will not be taking leave on the days the user is canceling, the user leaves the “Check here if you wish to add the hours missed under these absences to the attendance record (hours worked)” option selected on the left side of the screen. The user then clicks the SUBMIT button.  
         [0000]     Extending a Leave with Continuous Absences  
         [0113]     If an employee is taking continuous leave and needs more time than originally requested, the user selects the “Extend the end with continuous absences” option as shown in  FIG. 55 . (Step  594  in  FIG. 52 .)  
         [0000]     Modifying Policy Coverage  
         [0114]     If the user needs to change the policies that cover the leave absences, the user selects the “Modify the policy coverage that applies to the absences” option as shown in  FIG. 55 . (Step  606  in  FIG. 52 .) The user clicks the NEXT button and the screen for modifying policy coverage will appear as shown in  FIG. 57 . (Step  608  in  FIG. 52 .) The user can select whether to remove a policy, add a policy or change a policy&#39;s elimination period (step  610 ).  
         [0000]     Changing the Delivery Date for a Pregnancy Leave  
         [0115]     If an employee&#39;s actual delivery date is different from the expected delivery date entered during the leave request process, the user selects the “Change the delivery date for this leave” option as shown in  FIG. 55 . (Step  612  in  FIG. 52 .) The system  10  then generates the screen as shown in  FIG. 58  (step  614  in  FIG. 52 ) in which the user may enter the new delivery date and other related information. The original delivery date is displayed for the user&#39;s review. The user enters the new delivery date in the “To what would you like to change that?” field. The user can also use the calendar feature to select the date. The number of weeks the employee will be disabled after giving birth is displayed. The default number of weeks is six. If necessary, the user may change the number of weeks. When the user clicks the SUBMIT button, a screen appears indicating the final coverage breakdown for the leave. (See  FIG. 35 .)  
         [0116]     In all cases, the modified information is written back the client system.  
         [0000]     Closing Leave  
         [0117]     The preferred embodiment of the invention provides two different methods for closing out an employee&#39;s leave.  
         [0118]     In a first method, the user clicks on the MAIN MENU tab in at the top of the homepage screen shown in  FIG. 15 . (Step  102  in  FIG. 10 .) When the user clicks on “Indicate final return to work” (step  110 ) in the action list on the right side of the screen, the system generates a list of the user&#39;s open employee leaves as shown in  FIG. 59 . (Step  624  in  FIG. 60 .) If the leave that the user wishes to close does not require fitness of duty (step  626 ), the user enters the actual return to work date in the space provided in the “Actual RTW” column shown (step  628 ). To close the leave, the user checks the box next to “Check here if you would like to close (to further processing) the leaves with final return dates” and clicks SUBMIT (step  630 ). If the leave requires fitness of duty (step  626 ), the user clicks on Record Fitness link in the Actual RTW column (step  632 ), enters the appropriate information into the fields (step  634 ) and clicks SUBMIT.  
         [0119]     In a second method, the user clicks on the leave number  58  of the leave the user wants to close in the leave summary box of employee profile page (step  166  in  FIG. 10 ) and clicks the Back to Work tab (step  348  in  FIG. 14 ). The user enters the appropriate information into the fields depicted in  FIG. 61  (step  352 ), checks the box next to “Check here to close the leave to further modification or processing” (step  353 ) and clicks SUBMIT (step  354 ).  
         [0000]     Reports  
         [0120]     The preferred embodiment of the invention provides six different types of reports: detailed, summary, trend, lists, audit, and analysis. Preferably, the reports can be generated in the web browser or exported to a spreadsheet application, such as Microsoft Excel. Many of the reports contain filter options that allow the user to customize the report and create multiple different reports from the same screen.  
         [0121]     With reference to  FIG. 10 , the user may generate a report by selecting the REPORTS tab at the top of any screen (step  636 ) which brings up the reports screen (step  638 ). The user then selects the appropriate report format listed therein, including Details (step  640 ), Summaries (step  642 ), Trends (step  644 ), Lists (step  646 ), Audit (step  648 ), or Analysis (step  650 ), and clicks the Create button (step  652 ). Following is a description of some of the report formats.  
         [0000]     Detailed Reports  
         [0122]     The Detailed Absence report lists all absences for each employee in the selected report grouping and totals the time taken for each policy. The Employee Profile report summarizes the employee&#39;s leave and absence history and also graphs the employee&#39;s absences by day of the week.  
         [0000]     Summary Reports  
         [0123]     The Summary Absence report is similar to the Detailed Absence report, except it gives a summary of each leave rather than the individual detail. The Open Leave/RTW report shows all open leaves with a last day of absence, planned or actual return to work date during the date range. The Absence Totals (Ratios) per Location report shows each report grouping, the number of employees in it and the number of approved, pending, denied and total leaves. The Leave Denial report provides a summary of all denied leaves including the denial reason. The Disciplinary Level report provides a list of all employees who have reached a disciplinary action level in the system.  
         [0000]     Trend Reports  
         [0124]     The Demographic Breakdown report shows the reasons why leave has been taken and the percentage taken by age group and gender. The Day of Week Analysis report graphs the workforce&#39;s absences by day of the week. The Reason for Leave Analysis report shows the number of leaves/absences taken for each reason. The Physician Analysis report lists the physicians who have submitted medical certification forms, the number they have approved or denied, their first certification, last certification, the average they certify per month and the number of chronic conditions certified. The Medical Certification (Timeframe) Analysis report shows each medical certification requested, the date it was due and returned. It calculates the timeframe for each med cert to be returned and an average timeframe. It also lists the average timeframe by administrator.  
         [0000]     List Reports  
         [0125]     The Reason Codes report lists all the reason codes in the system. The Employer-Specified Policies report lists all policies for that employer, not including government mandate policies such as FMLA and CFRA. The Report Groupings (and Locations) report lists all report groupings in the system. The Supervisors report lists all supervisors in the system. The Pay Periods report lists all pay periods in the system.  
         [0126]     The foregoing description of preferred embodiments for this invention have been presented for purposes of illustration and description. They are not intended to be exhaustive or to limit the invention to the precise form disclosed. Obvious modifications or variations are possible in light of the above teachings. The embodiments are chosen and described in an effort to provide the best illustrations of the principles of the invention and its practical application, and to thereby enable one of ordinary skill in the art to utilize the invention in various embodiments and with various modifications as are suited to the particular use contemplated.  
                                 APPENDIX I                           LISTING OF FILES ON COMPACT DISK            File Name   Bytes   Type   Date Created               Status_Form.pdf   13 KB   Adobe Acrobat Document   6/19/2002 1:10 PM       AbsenceCalendar.swf   40 KB   Shockwave Flash Object   11/18/2003 9:05 AM       Absences_Tab.gif   469   GIF Image   11/18/2003 9:05 AM       Absences_TabO.gif   469   GIF Image   11/18/2003 9:05 AM       AbsenteeismCosts.swf   33 KB   Shockwave Flash Object   11/18/2003 9:05 AM       Absentys.gif   4,126   GIF Image   11/18/2003 9:05 AM       ACMod.swf   40 KB   Shockwave Flash Object   11/18/2003 9:05 AM       Add_Casual.gif   563   GIF Image   11/18/2003 9:05 AM       All_Absence_Tab.gif   526   GIF Image   11/18/2003 9:05 AM       AllEmployees_Tab.gif   565   GIF Image   11/18/2003 9:05 AM       Attendance_Tab.gif   504   GIF Image   11/18/2003 9:05 AM       Audit.gif   415   GIF Image   11/18/2003 9:05 AM       AuditTrail_Tab.gif   488   GIF Image   11/18/2003 9:05 AM       AuditTrail_TabO.gif   488   GIF Image   11/18/2003 9:05 AM       BackToWork_Tab.gif   525   GIF Image   11/18/2003 9:05 AM       BackToWork_TabO.gif   533   GIF Image   11/18/2003 9:05 AM       Bullet.gif   81   GIF Image   11/18/2003 9:05 AM       ByGroup.gif   513   GIF Image   11/18/2003 9:05 AM       Certification_Tab.gif   527   GIF Image   11/18/2003 9:05 AM       Certification_TabO.gif   527   GIF Image   11/18/2003 9:05 AM       ChangeClient_Out.gif   806   GIF Image   11/18/2003 9:05 AM       ChangeClient_Over.gif   1,972   GIF Image   11/18/2003 9:05 AM       Correspond_Tab.gif   508   GIF Image   11/18/2003 9:05 AM       Correspond_TabO.gif   508   GIF Image   11/18/2003 9:05 AM       Correspondence.swf   44 KB   Shockwave Flash Object   11/18/2003 9:06 AM       CorrespondenceEditor.swf   42 KB   Shockwave Flash Object   11/18/2003 9:06 AM       Current_Tab.gif   427   GIF Image   11/18/2003 9:06 AM       dayofweekforpic.swf   23 KB   Shockwave Flash Object   11/18/2003 9:06 AM       Delete.gif   408   GIF Image   11/18/2003 9:06 AM       Descriptions_Tab.gif   523   GIF Image   11/18/2003 9:06 AM       Details_Tab.gif   430   GIF Image   11/18/2003 9:06 AM       Details_TabO.gif   430   GIF Image   11/18/2003 9:06 AM       Disciplinary_Tab.gif   517   GIF Image   11/18/2003 9:06 AM       DueDate_Tab.gif   465   GIF Image   11/18/2003 9:06 AM       Eligibility.gif   541   GIF Image   11/18/2003 9:06 AM       Eligibility_Tab.gif   515   GIF Image   11/18/2003 9:06 AM       Eligibility_TabO.gif   515   GIF Image   11/18/2003 9:06 AM       Extend.gif   488   GIF Image   11/18/2003 9:06 AM       FindLeave_Tab.gif   1,795   GIF Image   11/18/2003 9:06 AM       FMLALinks_Out.gif   654   GIF Image   11/18/2003 9:06 AM       FMLALinks_Over.gif   1,811   GIF Image   11/18/2003 9:06 AM       Formula.gif   3,641   GIF Image   11/18/2003 9:06 AM       HistoricEntry.swf   35 KB   Shockwave Flash Object   11/18/2003 9:06 AM       Home_Over.gif   1,644   GIF Image   11/18/2003 9:06 AM       horiz_line.gif   57   GIF Image   11/18/2003 9:06 AM       Incident_Data_Tab.gif   534   GIF Image   11/18/2003 9:06 AM       Insurance_Tab.gif   454   GIF Image   11/18/2003 9:06 AM       Insurance_TabO.gif   454   GIF Image   11/18/2003 9:06 AM       Javascript.cfm   4,139   CFM File   11/18/2003 9:06 AM       Leave_Data_Tab.gif   496   GIF Image   11/18/2003 9:06 AM       LeaveType_Tab.gif   500   GIF Image   11/18/2003 9:06 AM       Lists_Tab.gif   361   GIF Image   11/18/2003 9:06 AM       Lists_TabO.gif   361   GIF Image   11/18/2003 9:06 AM       LogOff_Over.gif   1,707   GIF Image   11/18/2003 9:06 AM       MeleeAisleTop.gif   3,596   GIF Image   11/18/2003 9:06 AM       MyEes_Tab.gif   1,689   GIF Image   11/18/2003 9:06 AM       MyIncidentTotal.cfm   435   CFM File   11/18/2003 9:06 AM       MyTotals_Tab.gif   1,748   GIF Image   11/18/2003 9:06 AM       New_Tab.gif   363   GIF Image   11/18/2003 9:06 AM       NewCert.gif   535   GIF Image   11/18/2003 9:06 AM       NewLevel_Tab.gif   472   GIF Image   11/18/2003 9:06 AM       NewReport_Tab.gif   510   GIF Image   11/18/2003 9:06 AM       O_Casual_New.cfm   4,625   CFM File   11/18/2003 9:06 AM       O_EA_New.cfm   5,803   CFM File   11/18/2003 9:06 AM       O_MyEmployees_All.cfm   1,275   CFM File   11/18/2003 9:07 AM       O_MyEmployees_Disc.cfm   706   CFM File   11/18/2003 9:07 AM       O_MyEmployees_OnLeave.cfm   1,320   CFM File   11/18/2003 9:07 AM       O_MyEmployees_Perf.cfm   991   CFM File   11/18/2003 9:07 AM       O_View_Attendance.cfm   2,412   CFM File   11/18/2003 9:07 AM       O_View_Warnings.cfm   848   CFM File   11/18/2003 9:07 AM       OnLeave_Tab.gif   460   GIF Image   11/18/2003 9:07 AM       Overlaps.gif   542   GIF Image   11/18/2003 9:07 AM       Overturn.gif   562   GIF Image   11/18/2003 9:07 AM       Performance_Tab.gif   523   GIF Image   11/18/2003 9:07 AM       PleaseSelect.gif   808   GIF Image   11/18/2003 9:07 AM       Q_All_Correspondence.cfm   22   CFM File   11/18/2003 9:07 AM       ReadPol_Out.gif   778   GIF Image   11/18/2003 9:09 AM       ReadPol_Over.gif   1,943   GIF Image   11/18/2003 9:09 AM       ReasonCode_Tab.gif   533   GIF Image   11/18/2003 9:09 AM       Reject.gif   455   GIF Image   11/18/2003 9:09 AM       Remove.gif   508   GIF Image   11/18/2003 9:09 AM       Remove_Tab.gif   432   GIF Image   11/18/2003 9:09 AM       RemoveLevel_Tab.gif   533   GIF Image   11/18/2003 9:09 AM       Review.gif   471   GIF Image   11/18/2003 9:09 AM       StatusCode_Tab.gif   529   GIF Image   11/18/2003 9:09 AM       STD_Tab.gif   507   GIF Image   11/18/2003 9:09 AM       STD_TabO.gif   507   GIF Image   11/18/2003 9:09 AM       Summaries_Tab.gif   496   GIF Image   11/18/2003 9:09 AM       Summaries_TabO.gif   496   GIF Image   11/18/2003 9:09 AM       Sunken_Rectangle.gif   4,627   GIF Image   11/18/2003 9:09 AM       T_Absence_Calendar.cfm   5,768   CFM File   11/18/2003 9:09 AM       T_Choose_Policies.cfm   544   CFM File   11/18/2003 9:09 AM       T_Mod_Casual.cfm   5,590   CFM File   11/18/2003 9:09 AM       T_Modify_Reduced.cfm   639   CFM File   11/18/2003 9:09 AM       Trends_Tab.gif   414   GIF Image   11/18/2003 9:10 AM       Trends_TabO.gif   414   GIF Image   11/18/2003 9:10 AM       WeekDayAnalysis.swf   32 KB   Shockwave Flash Object   11/18/2003 9:10 AM       WorkSchedule.swf   48 KB   Shockwave Flash Object   11/18/2003 9:10 AM       Matrix_Tab.gif   416   GIF Image   11/19/2003 9:32 AM       Matrix_TabO.gif   416   GIF Image   11/19/2003 9:32 AM       Correspondence.cfm   713   CFM File   12/1/2003 4:32 PM       CorrespondenceEditorTPA.swf   42 KB   Shockwave Flash Object   12/1/2003 4:47 PM       WorkScheduleTPA.swf   28 KB   Shockwave Flash Object   12/22/2003 10:57 AM       O_Intake_Javascript.cfm   10 KB   CFM File   12/29/2003 3:57 PM       J_Date_Validation.cfm   14 KB   CFM File   1/2/2004 3:31 PM       ExtendSchedule.swf   47 KB   Shockwave Flash Object   1/3/2004 12:09 PM       T_ChangePass.cfm   1,039   CFM File   1/5/2004 10:11 AM       Search.gif   484   GIF Image   1/8/2004 9:32 AM       Authorization.pdf   15 KB   Adobe Acrobat Document   1/8/2004 3:59 PM       Rights_Obs.pdf   10 KB   Adobe Acrobat Document   1/9/2004 9:53 AM       O_Config_Help.cfm   5,275   CFM File   1/12/2004 3:58 PM       Two WeekSched.swf   9,966   Shockwave Flash Object   1/16/2004 11:25 AM       cntReport1.cfm   253   CFM File   1/29/2004 2:48 PM       dspReport1.cfm   801   CFM File   1/29/2004 2:48 PM       Blank Page Two.pdf   6,470   Adobe Acrobat Document   2/17/2004 3:43 PM       Concurrent.pdf   45 KB   Adobe Acrobat Document   2/19/2004 10:00 AM       NewMedCert.pdf   15 KB   Adobe Acrobat Document   2/19/2004 10:09 AM       NewSHCDefPage.pdf   14 KB   Adobe Acrobat Document   2/19/2004 10:09 AM       Nonconcurrent.pdf   44 KB   Adobe Acrobat Document   2/19/2004 10:09 AM       SampleResponse.pdf   15 KB   Adobe Acrobat Document   2/19/2004 10:17 AM       SecondPage.pdf   5,480   Adobe Acrobat Document   2/19/2004 10:18 AM       WH-380 Med Cert.pdf   17 KB   Adobe Acrobat Document   2/19/2004 10:27 AM       WH-380 Med Cert New.pdf   38 KB   Adobe Acrobat Document   2/22/2004 1:16 PM       Packet.pdf   73 KB   Adobe Acrobat Document   2/22/2004 1:23 PM       Excel.gif   511   GIF Image   3/18/2004 10:26 AM       O_Matrix_Reports.cfm   7,181   CFM File   4/22/2004 10:17 AM       cntEnquiry.cfm   2,224   CFM File   5/14/2004 1:57 PM       Audit_TabO.gif   392   GIF Image   5/28/2004 1:18 PM       Audit_Tab.gif   392   GIF Image   5/28/2004 1:19 PM       MyToDoList.cfm   955   CFM File   6/4/2004 1:33 PM       O_View_Incidents.cfm   3,453   CFM File   6/4/2004 1:33 PM       O_View_Leaves.cfm   1,986   CFM File   6/4/2004 1:33 PM       DirectReports_Tab.gif   556   GIF Image   6/8/2004 1:05 PM       DirectReports_TabO.gif   556   GIF Image   6/8/2004 1:05 PM       HRReports_TabO.gif   504   GIF Image   6/8/2004 1:06 PM       HRReports_Tab.gif   504   GIF Image   6/8/2004 1:06 PM       ByLocation_Tab.gif   508   GIF Image   6/8/2004 1:07 PM       ByLocation_TabO.gif   508   GIF Image   6/8/2004 1:07 PM       O_MyEmployees_Direct.cfm   1,272   CFM File   6/8/2004 3:14 PM       FMLA Poster.pdf   61 KB   Adobe Acrobat Document   6/9/2004 3:00 PM       OD_RTW.pdf   16 KB   Adobe Acrobat Document   6/9/2004 3:21 PM       leavelink_demo_dev_20040610.txt   15 KB   Text Document   6/10/2004 3:35 PM       CA Paid Leave Brochure.pdf   158 KB   Adobe Acrobat Document   6/10/2004 3:36 PM       Application.cfmold   1,751   CFMOLD File   6/11/2004 8:49 AM       OD_One_Page.pdf   191 KB   Adobe Acrobat Document   6/14/2004 10:01 AM       OD_Two_Page.pdf   16 KB   Adobe Acrobat Document   6/14/2004 10:02 AM       T_DenyInelig.cfm   1,149   CFM File   7/12/2004 3:34 PM       T_DenyEntitlement.cfm   1,203   CFM File   7/12/2004 3:34 PM       T_DenyReason.cfm   2,128   CFM File   7/12/2004 3:37 PM       O_PopUpCalendar.cfm   6,411   CFM File   7/15/2004 12:14 PM       OD Permission to Contact Health Care Provider.pdf   11 KB   Adobe Acrobat Document   7/27/2004 8:24 AM       Permission to Contact Health Care Provider.pdf   11 KB   Adobe Acrobat Document   7/27/2004 8:24 AM       OD_Second_Page_Response.pdf   171 KB   Adobe Acrobat Document   7/27/2004 8:56 AM       OD_Three_Page.pdf   198 KB   Adobe Acrobat Document   7/27/2004 8:56 AM       OD RTW Form.pdf   173 KB   Adobe Acrobat Document   7/27/2004 10:56 AM       Updated OD Med Cert.pdf   247 KB   Adobe Acrobat Document   7/27/2004 10:57 AM       Batch_Cover.bak.pdf   94 KB   Adobe Acrobat Document   7/28/2004 4:12 PM       Batch_Separator.bak.pdf   94 KB   Adobe Acrobat Document   7/28/2004 4:30 PM       eFMLA_Regs.gif   693   GIF Image   8/3/2004 8:43 AM       Batch_Test.pdf   804 KB   Adobe Acrobat Document   8/5/2004 4:34 PM       O_Task_Modify.cfm   934   CFM File   8/9/2004 10:13 AM       frmReport1.cfm   4,453   CFM File   8/9/2004 12:53 PM       T_Access_Levels.cfm   1,798   CFM File   8/9/2004 12:53 PM       T_AP_Options.cfm   1,748   CFM File   8/9/2004 12:53 PM       T_Code_Setup.cfm   1,437   CFM File   8/9/2004 12:53 PM       T_Correspondence.cfm   1,937   CFM File   8/9/2004 12:53 PM       T_EA_Details.cfm   10 KB   CFM File   8/9/2004 12:53 PM       T_EA_Options.cfm   1,863   CFM File   8/9/2004 12:53 PM       T_EA_Overlaps.cfm   4,794   CFM File   8/9/2004 12:53 PM       T_Exception_List.cfm   2,070   CFM File   8/9/2004 12:53 PM       T_Exception_Review.cfm   833   CFM File   8/9/2004 12:53 PM       T_FMLA_Links.cfm   1,158   CFM File   8/9/2004 12:53 PM       T_Location_Setup.cfm   1,751   CFM File   8/9/2004 12:53 PM       T_New_Customer.cfm   3,242   CFM File   8/9/2004 12:53 PM       T_New_GroupCodes.cfm   851   CFM File   8/9/2004 12:54 PM       T_New_Groups.cfm   1,537   CFM File   8/9/2004 12:54 PM       T_Notes_New.cfm   1,375   CFM File   8/9/2004 12:54 PM       T_Pay_Period.cfm   1,452   CFM File   8/9/2004 12:54 PM       T_Performance_New.cfm   1,855   CFM File   8/9/2004 12:54 PM       T_Plant_Shutdowns.cfm   1,755   CFM File   8/9/2004 12:54 PM       T_Policy_Definition.cfm   4,960   CFM File   8/9/2004 12:54 PM       T_Remove_Coverage.cfm   2,774   CFM File   8/9/2004 12:54 PM       T_Report_Setup.cfm   1,760   CFM File   8/9/2004 12:54 PM       T_STD_Options.cfm   1,896   CFM File   8/9/2004 12:54 PM       T_Task_Modify.cfm   2,464   CFM File   8/9/2004 12:54 PM       T_UN_Assessment.cfm   15 KB   CFM File   8/9/2004 12:54 PM       T_UN_Options.cfm   1,887   CFM File   8/9/2004 12:54 PM       T_Verbiage_Mod.cfm   1,277   CFM File   8/9/2004 12:54 PM       T_Performance_Review.cfm   1,902   CFM File   8/9/2004 2:29 PM       O_Access_Current.cfm   4,819   CFM File   8/9/2004 2:56 PM       O_Access_New.cfm   2,281   CFM File   8/9/2004 2:56 PM       O_Accrual_Current.cfm   3,554   CFM File   8/9/2004 2:56 PM       O_Accrual_Remove.cfm   1,902   CFM File   8/9/2004 2:56 PM       O_Casual_Current.cfm   1,795   CFM File   8/9/2004 2:56 PM       O_Casual_Remove.cfm   1,679   CFM File   8/9/2004 2:56 PM       O_Code_Leave.cfm   1,096   CFM File   8/9/2004 2:56 PM       O_Code_Reason.cfm   2,548   CFM File   8/9/2004 2:56 PM       O_Code_Status.cfm   1,100   CFM File   8/9/2004 2:56 PM       O_Corres_Desc.cfm   1,083   CFM File   8/9/2004 2:56 PM       O_EA_Remove.cfm   2,109   CFM File   8/9/2004 2:56 PM       O_Emails_Current.cfm   2,329   CFM File   8/9/2004 2:56 PM       O_Emails_Remove.cfm   1,681   CFM File   8/9/2004 2:56 PM       O_Groups_New.cfm   4,834   CFM File   8/9/2004 2:56 PM       O_Reports_Current.cfm   1,629   CFM File   8/9/2004 2:56 PM       O_Reports_New.cfm   1,193   CFM File   8/9/2004 2:56 PM       O_Reports_Remove.cfm   1,101   CFM File   8/9/2004 2:56 PM       O_Shutdown_New.cfm   1,722   CFM File   8/9/2004 2:56 PM       O_STD_New.cfm   3,610   CFM File   8/9/2004 2:56 PM       O_STD_Remove.cfm   1,765   CFM File   8/9/2004 2:56 PM       R_Reason_Codes.cfm   2,198   CFM File   8/9/2004 2:56 PM       R_Report_Groups.cfm   2,807   CFM File   8/9/2004 2:56 PM       T_STD_Details.cfm   6,298   CFM File   8/9/2004 2:56 PM       R_ClientTotals.cfm   3,152   CFM File   8/9/2004 2:56 PM       eFMLA_Regs_O.gif   1,848   GIF Image   8/11/2004 9:30 AM       O_Access_Remove.cfm   2,197   CFM File   8/12/2004 1:27 PM       O_Corres_Remove.cfm   1,706   CFM File   8/12/2004 1:27 PM       O_EA_Current.cfm   6,279   CFM File   8/12/2004 1:27 PM       O_Emails_New.cfm   5,539   CFM File   8/12/2004 1:27 PM       O_Groups_Current.cfm   2,207   CFM File   8/12/2004 1:27 PM       O_Groups_Remove.cfm   6,068   CFM File   8/12/2004 1:27 PM       O_PayPeriod_Current.cfm   1,986   CFM File   8/12/2004 1:27 PM       O_PayPeriod_New.cfm   2,083   CFM File   8/12/2004 1:27 PM       O_Shutdown_Current.cfm   2,183   CFM File   8/12/2004 1:27 PM       O_Shutdown_Remove.cfm   1,880   CFM File   8/12/2004 1:27 PM       Q_ChangePass.cfm   173   CFM File   8/12/2004 1:27 PM       Q_New_Certification.cfm   4,237   CFM File   8/12/2004 1:27 PM       R_Closed_Pending.cfm   3,471   CFM File   8/12/2004 1:27 PM       R_Cost_Absenteeism.cfm   11 KB   CFM File   8/12/2004 1:27 PM       R_Disciplinary_ByEmployee.cfm   2,494   CFM File   8/12/2004 1:27 PM       R_Honda_AR_FMLAclosed.cfm   12 KB   CFM File   8/12/2004 1:27 PM       R_Honda_AR_FMLAopen.cfm   12 KB   CFM File   8/12/2004 1:27 PM       R_Honda_AR_Medical.cfm   8,259   CFM File   8/12/2004 1:27 PM       R_Matrix_Closed.cfm   25 KB   CFM File   8/12/2004 1:27 PM       R_Matrix_Open_Status.cfm   27 KB   CFM File   8/12/2004 1:27 PM       R_Nadia_Visa.cfm   6,625   CFM File   8/12/2004 1:27 PM       R_Open_ByAdmin.cfm   5,289   CFM File   8/12/2004 1:27 PM       R_Open_Summary.cfm   4,537   CFM File   8/12/2004 1:27 PM       R_Pay_Periods.cfm   2,043   CFM File   8/12/2004 1:27 PM       R_Physician_Detail.cfm   6,387   CFM File   8/12/2004 1:27 PM       R_Policies.cfm   3,528   CFM File   8/12/2004 1:27 PM       R_Task_Overdue.cfm   3,233   CFM File   8/12/2004 1:27 PM       T_Accrual_Mod.cfm   8,621   CFM File   8/12/2004 1:27 PM       T_AP_ByGroup.cfm   3,795   CFM File   8/12/2004 1:27 PM       T_EA_ByGroup.cfm   6,275   CFM File   8/12/2004 1:27 PM       T_GM_ByGroup.cfm   5,396   CFM File   8/12/2004 1:27 PM       T_GM_Options.cfm   3,504   CFM File   8/12/2004 1:27 PM       T_New_Certification.cfm   12 KB   CFM File   8/12/2004 1:27 PM       T_STD_ByGroup.cfm   3,676   CFM File   8/12/2004 1:28 PM       T_System_Options.cfm   7,213   CFM File   8/12/2004 1:28 PM       T_UN_ByGroup.cfm   3,562   CFM File   8/12/2004 1:28 PM       A_Standard.cfm   3,427   CFM File   8/12/2004 1:29 PM       B_RTW_Reminder.cfm   291   CFM File   8/12/2004 1:29 PM       DeleteEverything.cfm   937   CFM File   8/12/2004 1:29 PM       DeleteIntakeAll.cfm   915   CFM File   8/12/2004 1:29 PM       DeleteLeave.cfm   2,140   CFM File   8/12/2004 1:29 PM  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