Abstract:
A method for monitoring a physiological condition of a user with an apparatus in a computer network is disclosed. The method generally includes the steps of (A) storing authorization information in a nonvolatile condition within the apparatus, the authorization information being suitable for identifying at least one of (i) one or more authorized patients among a plurality of medical patients of a health monitoring service and (ii) one or more authorized types among a plurality of patient types of the health monitoring service, (B) sensing biometric data from the user of the apparatus and (C) identifying the user as a particular patient from at least one of (i) the authorized patients and (ii) the authorized types in response to matching the biometric data to the authorization information.

Description:
[0001]     This application is a Continuation of U.S. Ser. No. 09/665,442 filed Sep. 19, 2000, which is a Continuation in Part of U.S. Ser. No. 09/517,140 filed Mar. 2, 2000, now U.S. Pat. No. 6,381,577, which is a Continuation of U.S. Ser. No. 08/975,774 filed Nov. 21, 1997, now U.S. Pat. No. 6,101,478, which is a continuation of Ser. No. 08/847,009, filed Apr. 30, 1997, now U.S. Pat. No. 5,897,493, which claims the benefit of Provisional Application Ser. No. 60/041,746 filed Mar. 28, 1997 and Provisional Application Ser. No. 60/041,751 filed Mar. 28, 1997. This application is related to co-pending applications U.S. Ser. No. 11/473,960 filed Jun. 23, 2006 and U.S. Ser. No. 11/______, filed ______, 2006 (Attorney Docket number 7553.00017). All of the above named applications are hereby incorporated by reference. 
     
    
     FIELD OF THE INVENTION  
       [0002]     This invention relates generally to remote health monitoring systems. In particular, it relates to a multi-user remote health monitoring system which is capable of identifying a particular user in a number of different ways. The multi-user remote health monitoring system can also be used for tracking and collecting patient data.  
       BACKGROUND OF THE INVENTION  
       [0003]     In the United States alone, over 100 million people have chronic health conditions, accounting for an estimated $700 billion in annual medical costs. In an effort to control these medical costs, many healthcare providers have initiated outpatient or home healthcare programs for their patients. The potential benefits of these programs are particularly great for chronically ill patients who must treat their diseases on a daily basis. However, the success of these programs is dependent upon the ability of the healthcare providers to monitor the patients remotely to avert medical problems before they become complicated and costly. Unfortunately, no convenient and cost effective monitoring system exists for the patients who have the greatest need for monitoring, namely the poor and the elderly.  
         [0004]     Prior attempts to monitor patients remotely have included the use of personal computers and modems to establish communication between patients and healthcare providers. However, computers are too expensive to give away and the patients who already own computers are only a fraction of the total population. Further, the patients who own computers are typically young, well educated, and have good healthcare coverage. Thus, these patients do not have the greatest unmet medical needs. The patients who have the greatest unmet medical needs are the poor and elderly who do not own computers or who are unfamiliar with their use.  
         [0005]     Similar attempts to establish communication between patients and healthcare providers have included the use of the Internet and internet terminals. Although internet terminals are somewhat less costly than personal computers, they are still too expensive to give away to patients. Moreover, monthly on-line access charges are prohibitive.  
         [0006]     Other attempts to monitor patients remotely have included the use of medical monitoring devices with built-in modems. Examples of such monitoring devices include blood glucose meters, respiratory flow meters, and heart rate monitors. Unfortunately, these monitoring devices are only designed to collect physiological data from the patients. They do not allow flexible and dynamic querying of the patients for other information, such as quality of life measures or psycho-social variables of illness. Another problem with such devices is that only the most self-motivated patients generate enough useful physiological data and call in regularly. Thus this method is not a good way to reach non-compliant patients.  
         [0007]     Prior attempts to monitor patients remotely have also included the use of interactive telephone or video response systems. Such interactive systems are disclosed in U.S. Pat. No. 5,390,238 issued to Kirk et al. on Feb. 14, 1995, U.S. Pat. No. 5,434,611 issued to Tamura on Jul. 18, 1995, and U.S. Pat. No. 5,441,047 issued to David et al. on Aug. 15, 1995. One disadvantage of these systems is that they either require a patient to call in to a central facility to be monitored or require the central facility to call the patient according to a rigid monitoring schedule.  
         [0008]     If the patients are required to call the central facility, only the compliant patients will actually call regularly to be monitored. Non-compliant patients will typically wait until an emergency situation develops before contacting their healthcare provider, thus defeating the purpose of the monitoring system. If the central facility calls each patient according to a monitoring schedule, it is intrusive to the patient&#39;s life and resistance to the monitoring grows over time.  
         [0009]     Interactive telephone response systems, moreover, are generally incapable of collecting medical data from monitoring devices, such as blood glucose meters, respiratory flow meters, or heart rate monitors. In addition, patients tend to dislike the regular intrusion which decreases their compliance with the monitoring system.  
         [0010]     Interactive video systems, on the other hand, cost around $20,000 for installation and are prohibitively expensive for the majority of patients. It is also difficult to identify each patient uniquely using this system.  
         [0011]     A further disadvantage of these conventional interactive response systems is that they are aimed at a single user, thus preventing any multi-user capabilities. Interactive video response systems are too expensive to install for a single user. Interactive telephone response systems can be used for more than one member of a household, but it is often difficult to distinguish between the different patients. These characteristics, in conjunction with the fact that patients using the conventional interactive response systems do not usually exhibit regular use patterns, means that the patient data collected is statistically unreliable. Thus, these systems are not equipped to handle patient data collection and tracking.  
         [0012]     Also, as conventional interactive response systems are intended for use in a patient&#39;s home, they are not suited for use in public areas. Their single user nature makes them ill-equipped to handle a large volume of users. Touch screen kiosks, which are commonly used in lobbies of public buildings to disseminate information, are difficult to individualize for a patient and are also very expensive. In addition, kiosks are self-contained and not designed to work with other separate information systems, such as the Internet or a healthcare provider&#39;s information system.  
       OBJECTS AND ADVANTAGES OF THE INVENTION  
       [0013]     In view of the above, it is an object of the present invention to provide a simple and inexpensive system for identifying and remotely monitoring a plurality of patients. It is another object of the present invention to provide a remote monitoring system which incurs a minimal hardware cost per patient. It is another object of the present invention to communicate information to a plurality of patients. It is another object of the invention to provide a system which allows flexible and dynamic querying of a plurality of patients. Another object of the present invention is to allow automatic identification of an individual by use of biometric information, a data card, a remote monitoring device, or a separate information system. It is another object of the present invention to assign scripts to patients automatically. It is a further object of the present invention to allow the collection and tracking of data from a plurality of patients for statistical analysis. It is another object of the present invention to provide an interactive response system which accepts and uses input from separate information systems. A final object of the present invention is to provide individualized patient interaction at a public terminal without increasing administration costs.  
         [0014]     These and other objects and advantages will become more apparent after consideration of the ensuing description and the accompanying drawings.  
       SUMMARY  
       [0015]     The invention presents a networked system for remotely identifying and monitoring a plurality of individuals, and for communicating information to the individuals. The system includes a server, and a workstation for entering into the server query sets to be answered by the individuals. The server is preferably a world wide web server and the workstation is preferably a personal computer or network terminal connected to the web server via the Internet. The system also includes a remotely programmable apparatus for identifying and interacting with the individuals. The remotely programmable apparatus is connected to the server via a communication network, preferably the Internet. The remotely programmable apparatus interacts with the individuals in accordance with script programs received from the server.  
         [0016]     The server includes a script generator for generating script programs from the query sets which are entered through the workstation. The script programs are executable by the remotely programmable apparatus to communicate the query sets to the individuals, to receive responses to the query sets, and to transmit the responses from the remotely programmable apparatus to the server. The server also includes a database connected to the script generator for storing the script program and the responses to the queries. The database also stores a list of individuals or individual types, and for each individual or individual type, has a pointer to at least one script program. The server also has script assignment means connected to the database, which assigns to an individual at least one script program, according to script assignment information. The workstation allows a healthcare provider to enter in the script assignment information or the script programs may be automatically assigned based on individual identification information gathered from a input through an interface to the remote apparatus, a biometric sensor, a data card, a remote monitoring device, or other separate information system.  
         [0017]     The remotely programmable apparatus has a communication device, such as a modem, for receiving the script programs from the server and for transmitting the responses to the server. The remotely programmable apparatus also has a user interface for communicating the query sets to the individuals and for receiving the responses to the query sets. In the preferred embodiment, the user interface includes a display for displaying the query sets and user input buttons for entering the responses to the query sets. In an alternative embodiment, the user interface includes a speech synthesizer for audibly communicating the query sets and a speech recognizer for receiving spoken responses to the query sets.  
         [0018]     The remotely programmable apparatus also includes a memory for storing the script programs and the responses to the query sets. The remotely programmable apparatus further includes a microprocessor connected to the communication device, the user interface, and the memory. The microprocessor executes the script programs to identify the individual, communicate the query sets to the individual, receive the responses to the query sets, and transmit the responses to the server through the communication network.  
         [0019]     In one embodiment, the system also includes at least one monitoring device for producing measurements of a physiological condition of the individual and for transmitting the measurements to the apparatus. The monitoring device can also be used to help the remotely programmable apparatus identify the individual. The remotely programmable apparatus includes a device interface connected to the microprocessor for receiving the measurements from the monitoring device. The measurements are stored in the memory and transmitted to the server along with the individual&#39;s identity and the responses to the query sets. The server also preferably includes a report generator connected to the database for generating a report of the measurements and responses. The report is displayed on the workstation.  
         [0020]     As the present invention has multi-user capabilities, it must identify each individual or individual type in order to select the correct script program. In one embodiment, the individual can enter his or her unique identification code into the remotely programmable apparatus. The code is sent to the server and used to determine which script program to send back to the apparatus.  
         [0021]     In another embodiment, the system uses a data card, which contains information about an individual&#39;s identity. The remotely programmable apparatus includes a data card reader in which the data card can be placed and read. A personal identification number (PIN) can also be used in conjunction with the data card in order confirm an individual&#39;s identity. In this embodiment, the present invention resembles an ATM machine.  
         [0022]     In yet another embodiment, the system utilizes a biometric information gathered using a biometric sensor to determine an individual&#39;s identity. The biometric information is used by the methods and systems of the invention to provide security against unauthorized use for either or both the remote apparatus and server systems, to identify users for the retrieval of assigned script programs and to use that identity to retrieve information that is used to customize the script programs for the identified user. Examples of biometric information that the invention may use include: retina metrics, iris metrics, voice print metrics, body measurement metrics, handwriting metrics, body odor metrics, heart beat signature metrics and biometrics that may be discernable from the individual&#39;s body fluids such as blood, urine or breath.  
         [0023]     The system of the present invention can also identify an individual or individual type (e.g., diabetic) by intercepting data from a separate information system. Data sent from a server of the separate information system to a printer can pass through the remotely programmable apparatus, which can identify the individual and send the data to the server of the present invention. The data passing through the remotely programmable apparatus can also trigger a script program, which can display queries for the individual to answer, or send information to the printer to be printed. An example of this embodiment has the remotely programmable apparatus located in series between a pharmacy server and a pharmacy printer.  
         [0024]     Finally, the multi-user characteristic of the present invention makes it possible to collect and track data on individuals. The information generated can be used in a number of ways—for demographic marketing reports for pharmaceutical companies or for epidemiological studies by health care providers. 
     
    
     BRIEF DESCRIPTION OF THE DRAWINGS  
       [0025]      FIG. 1  is a block diagram of a networked system according to a preferred embodiment of the invention.  
         [0026]      FIG. 2  is a block diagram illustrating the interaction of the components of the system of  FIG. 1 .  
         [0027]      FIG. 3  is a perspective view of a remotely programmable apparatus of the system of  FIG. 1 .  
         [0028]      FIG. 4  is a block diagram illustrating the components of the apparatus of  FIG. 3 .  
         [0029]      FIG. 5  is a script entry screen according to the preferred embodiment of the invention.  
         [0030]      FIG. 6A  is a listing of a sample script program according to the preferred embodiment of the invention.  
         [0031]      FIG. 6B  is a continuation of the listing of  FIG. 6A .  
         [0032]      FIG. 7  is a script assignment screen according to the preferred embodiment of the invention.  
         [0033]      FIG. 8  is a sample prompt appearing on a display of the apparatus of  FIG. 3 .  
         [0034]      FIG. 9  is a sample query displayed on a workstation of the system of  FIG. 3 .  
         [0035]      FIG. 10  is a sample patient report displayed on the workstation of the system of  FIG. 1 .  
         [0036]      FIG. 11A  is a flow chart illustrating the steps included in a monitoring application executed by the server of  FIG. 1  according to the preferred embodiment of the invention.  
         [0037]      FIG. 11B -C are continuations of the flow chart of  FIG. 11A .  
         [0038]      FIG. 12A  is a flow chart illustrating the steps included in the script program of  FIGS. 6A-6B .  
         [0039]      FIG. 12B -c are continuations of the flow chart of  FIG. 12A .  
         [0040]      FIG. 13  flow chart illustrating the steps included in a monitoring application executed by the server of  FIG. 1  according to an alternative embodiment of the invention.  
         [0041]      FIG. 14A  is a flow chart illustrating the steps included in the script program used in the alternative embodiment of the invention.  
         [0042]      FIG. 14B  is a continuation of the flow chart of  FIG. 14A .  
         [0043]      FIG. 15  is a perspective view of a remotely programmable apparatus according to a second embodiment of the invention.  
         [0044]      FIG. 16  is a sample prompt appearing on a display of the apparatus of  FIG. 15 .  
         [0045]      FIG. 17  is a block diagram illustrating the components of the apparatus of  FIG. 15 .  
         [0046]      FIG. 18  is a schematic block diagram illustrating the interaction of the server of  FIG. 1  with the apparatus of  FIG. 3  according to a third embodiment of the invention.  
         [0047]      FIG. 19  is a first sample message, appearing on the display of the apparatus of  FIG. 3 .  
         [0048]      FIG. 20  is a second sample message, appearing on the display of the apparatus of  FIG. 3 .  
         [0049]      FIG. 21  is a script entry screen according to the third embodiment of the invention.  
         [0050]      FIG. 22  is a block diagram of a networked system according to the data interception embodiment of the invention.  
         [0051]      FIG. 23  is a perspective view of a remotely programmable apparatus of the system of  FIG. 22 .  
         [0052]      FIG. 24  is a block diagram illustrating the components of the apparatus of  FIG. 23 . 
     
    
     DETAILED DESCRIPTION  
       [0053]     The invention presents a system and method for remotely identifying and monitoring individuals, and for communicating information to the individuals. In a preferred embodiment of the invention, the individuals are patients and the system is used to collect data relating to the health status of the patients. The data can be used by healthcare providers or pharmaceutical companies for research or marketing purposes.  
         [0054]     In the present invention, an individual is designated to mean a unique patient or a unique patient type, such as a diabetic. Also, it is to be understood that the invention is not limited to remote patient monitoring. The system and method of the invention may be used for any type of remote monitoring application. The invention may also be implemented as an automated messaging system for communicating information to individuals, as will be discussed in an alternative embodiment below.  
         [0055]     A preferred embodiment of the invention is illustrated in  FIGS. 1-12 . Referring to  FIG. 1 , a networked system  16  includes a server  18  and a workstation  20  connected to server  18  through a communication network  24 . Server  18  is preferably a world wide web server and communication network  24  is preferably the Internet. It will be apparent to one skilled in the art that server  18  may comprise a single stand-alone computer or multiple computers distributed throughout a network. Workstation  20  is preferably a personal computer, remote terminal, or web TV unit connected to server  18  via the Internet. Workstation  20  functions as a workstation for entering in server  18  messages and queries to be communicated to the patients.  
         [0056]     System  16  also includes a remotely programmable apparatus  26  for monitoring patients. Apparatus  26  is designed to interact with one or more patients in accordance with script programs received from server  18 . Apparatus  26  is in communication with server  18  through communication network  24 , preferably the Internet. Alternatively, apparatus  26  may be placed in communication with server  18  via wireless communication networks, cellular networks, telephone networks, or any other network which allows apparatus  26  to exchange data with server  18 . For clarity of illustration, only one apparatus  26  is shown in  FIG. 1 . It is to be understood that system  16  may include any number of apparatuses, with each apparatus used to monitor any number of patients.  
         [0057]     In the preferred embodiment, each patient to be monitored is also provided with a monitoring device  28 . Monitoring device  28  is designed to produce measurements of a physiological condition of the patient, record the measurements, and transmit the measurements to apparatus  26  through a standard connection cable  30 . Examples of suitable monitoring devices  28  include blood glucose meters, respiratory flow meters, blood pressure cuffs, electronic weight scales, and pulse rate monitors. Such monitoring devices are well known in the art. The specific type of monitoring device provided to each patient is dependent upon the patient&#39;s disease. For example, diabetes patients are provided with a blood glucose meters for measuring blood glucose concentrations, asthma patients are provided with respiratory flow meters for measuring peak flow rates, obesity patients are provided with weight scales, etc.  
         [0058]      FIG. 2  shows server  18 , workstation  20 , and apparatus  26  in greater detail. Server  18  includes a database  38  for storing script programs  40 . Script programs  40  are executed by apparatus  26  to communicate queries and messages to a patient, receive responses  42  to the queries, collect monitoring device measurements  44 , and transmit responses  42  and measurements  44  to server  18 . Database  38  is designed to store responses  42  and measurements  44 . Database  38  further includes a look-up table  46 . Table  46  contains a list of the patients and patient types to be monitored, and for each patient or patient type, a unique patient identification code, biometric enrollment information and a respective pointer to the script program assigned to the patient. Each apparatus  26  is designed to execute assigned script programs  40 , which it receives from server  18 . As each apparatus  26  is used by a number of patients, apparatus  26  can execute any number of script programs  40 .  
         [0059]      FIGS. 3-4  show the structure of each apparatus  26  according to the preferred embodiment. Referring to  FIG. 3 , apparatus  26  includes housing  62 . Housing  62  is sufficiently compact to enable apparatus  26  to be placed unobtrusively on a pharmacy counter, a check stand, a night stand or carried by an individual user. Apparatus  26  also includes a display  64  for displaying queries and prompts to the patient. In the preferred embodiment, display  64  is a liquid crystal display (LCD).  
         [0060]     Four user input buttons  70 A,  70 B,  70 C, and  70 D are located adjacent display  64 . User input buttons  70 A,  70 B,  70 C, and  70 D are for entering in apparatus  26  responses to the queries and prompts. In the preferred embodiment, user input buttons  70 A,  70 B,  70 C, and  70 D are momentary contact push buttons. In alternative embodiments, user input buttons  70 A,  70 B,  70 C, and  70 D may be replaced by switches, keys, a touch sensitive display screen, or any other data input device.  
         [0061]     Three monitoring device jacks  68 A,  68 B, and  68 C are located on a surface of housing  62 . Device jacks  68 A,  68 B, and  68 C are for connecting apparatus  26  to a number of monitoring devices  28 , such as blood glucose meters, respiratory flow meters, or blood pressure cuffs, through respective connection cables (not shown). Apparatus  26  also includes a modem jack  66  for connecting apparatus  26  to a telephone jack through a standard connection cord (not shown). Apparatus  26  further includes a visual indicator, such as a light emitting diode (LED)  74 . LED  74  is for visually notifying the patient that he or she has unanswered queries stored in apparatus  26 .  
         [0062]     Apparatus  26  also contains a data card reader  63 . Data card reader  63  is capable of reading a data card  65  containing information about a patient. In the present invention, data card  65  contains the patient&#39;s identity, condition or disease, and possibly prescription information. Data card  65  is placed in data card reader  63 , thus allowing apparatus  26  to identify the patient and assign script program  40 . Apparatus  26  also has a printer port  67 , allowing apparatus  26  to be directly connected to a printer. Queries  94 , responses  42 , device measurements  44 , and other pertinent information stored on apparatus  26  can be printed directly.  
         [0063]     The apparatus  26  also includes a biometric sensor  71  for gathering biometric information from the user. The biometric sensor may be substituted for, or used in addition to, other patient identification means (e.g., the data card reader  63 ). Examples of biometric sensors that may be used by the apparatus  26  include an optical device (e.g., a camera created from a CCD), a silicon sensor (e.g., a chip that gathers information using the capacitance occurring as a result of a body part coming into contact with the silicon chip), a sound sensor (e.g., a microphone), an olfactory sensor (e.g., an “artificial nose”) and/or a sensor for measuring three-dimensional biometric topology (e.g., a laser or ultrasound measuring device). The type of biometric sensor  71  used in a given embodiment of the invention corresponds to the type of biometric information that is used to enroll and later identify the individual.  
         [0064]     The present invention may use any type of biometric information gathering and analysis as described herein or otherwise known to those skilled in the art. Biometric information includes information that when used alone or in combination with other information uniquely identifies an individual with reasonable certainty. Examples of biometric information include: retina metrics, iris metrics, voice print metrics, body measurement metrics, handwriting metric, body odor metrics, heart beat signature metrics and biometrics that may be discernable from the individual&#39;s body fluids such as blood, urine or breath. Retina metrics make use of individual blood vessel patterns on the retina of the eye which are photographed, encoded, and compared to a previously coded “enrollment.” Iris metrics similarly refer to individualized patterns in the iris of the eye which are photographed, encoded, and compared to a previously coded “enrollment.” Voice print metrics capture a sample of an individual voice which reflect the physical structure producing the voice and the developmental speech patterns. Body measurement metrics map the physical measurement of the body and may include the physical characteristics of a finger, a hand, a face or other parts of the body. Handwriting metrics may include not only a comparison of the handwriting to a know sample, but also characteristics such as the speed, stroke order and pressure associated with, for instance, a signature. Use of physiological measurements as biometric information is discussed in more detail below.  
         [0065]      FIG. 4  is a schematic block diagram illustrating the components of apparatus  26  in greater detail. Apparatus  26  includes a microprocessor  76 , and a memory  80  connected to microprocessor  76 . Memory  80  is preferably a non-volatile memory, such as a serial EEPROM. Memory  80  stores script programs  40  received from server  18 , measurements  44  received from monitoring device  28 , responses to queries, and a patient or patient type&#39;s unique identification code. Unique information for identifying the individual may also be stored in the memory  80  of the apparatus  26 , in the memory of the server  18 , or both. This unique information may include a unique identification number or biometric enrollment information associated with the individual that uniquely identifies that individual. Microprocessor  76  also includes built-in read only memory (ROM) which stores firmware for controlling the operation of apparatus  26 . The firmware includes a script interpreter used by microprocessor  76  to execute script programs  40 . The script interpreter interprets script commands, which are executed by microprocessor  76 .  
         [0066]     The script commands allow apparatus  26  to identify the patient or patient type through user buttons  70 A,  70 B,  70 C, and  70 D, monitoring device  28 , data card  65 , biometric sensor  71  or printer port  67 . The script commands also allow apparatus  26  to display the query sets to the patient, receive responses  42  to the query sets, receive measurements  44  from monitoring device  28 , and transmit responses to server  18 . Specific techniques for interpreting and executing script commands in this manner are well known in the art.  
         [0067]     Microprocessor  76  is preferably connected to memory  80  using a standard two-wire 12C interface. Microprocessor  76  is also connected to user input buttons  70 A,  70 B,  70 C, and  70 D, data card reader  63 , biometric sensor  71 , printer port  67 , LED  74 , a clock  84 , and a display driver  82 . Clock  84  indicates the current date and time to microprocessor  76 . For clarity of illustration, clock  84  is shown as a separate component, but is preferably built into microprocessor  76 . Display driver  82  operates under the control of microprocessor  76  to display information on display  64 . Microprocessor  76  is preferably a PIC 16C65 processor, which includes a universal asynchronous receiver transmitter (UART)  78 . UART  78  is for communicating with a modem  86  and a device interface  90 . A CMOS switch  88  under the control of microprocessor  76  alternately connects modem  86  and interface  90  to UART  78 .  
         [0068]     Modem  86  is connected to a telephone jack  22  through modem jack  66 . Modem  86  is for exchanging data with server  18  through communication network  24 . The data includes script programs  40  which are received from server  18  as well as responses  42  to queries, device measurements  44 , script identification codes, and the patient or patient type&#39;s unique identification code or other information that uniquely identifies the individual which modem  86  transmits to server  18 . Modem  86  is preferably a complete 28.8 K modem commercially available from Cermetek, although any suitable modem may be used.  
         [0069]     Device interface  90  is connected to device jacks  68 A,  68 B, and  68 C. Device interface  90  is for interfacing with a number of monitoring devices, such as blood glucose meters, respiratory flow meters, blood pressure cuffs, weight scales, or pulse rate monitors, through the device jacks. Device interface  90  operates under the control of microprocessor  76  to collect measurements  44  from the monitoring devices and to output the measurements to microprocessor  76  for storage in memory  80 . In the preferred embodiment, device interface  90  is a standard RS232 interface. For simplicity of illustration, only one device interface is shown in  FIG. 4 . However, in alternative embodiments, apparatus  26  may include multiple device interfaces to accommodate monitoring devices  28 , which have different connection standards.  
         [0070]     The monitoring device  28  may include a biometric sensor  79  in lieu of or in addition to a biometric sensor  71  made part of the apparatus  26 . In addition to the types of biometric sensors  71  discussed above, a biometric sensor  79  may utilize or augment the data gathered by the monitoring device  28 . For example, the biometric sensor  79  may make use of a heartbeat signature obtained by a pulse rate monitor, the blood characteristic obtained using a blood glucose meter, or the signature antigens present in a device reading a urine sample.  
         [0071]     Referring again to  FIG. 2 , server  18  includes a monitoring application  48 . Monitoring application  48  is a controlling software application executed by server  18  to perform the various functions described below. Application  48  includes a script generator  50 , a script assignor  52 , and a report generator  54 . Script generator  50  is designed to generate script programs  40  from script information entered through workstation  20 . The script information is entered through a script entry screen  56 . In the preferred embodiment, script entry screen  56  is implemented as a web page on server  18 . Workstation  20  includes a web browser for accessing the web page to enter the script information.  
         [0072]      FIG. 5  illustrates script entry screen  56  as it appears on workstation  20 . Screen  56  includes a script name field  92  for specifying the name of script program  40  to be generated. Screen  56  also includes entry fields  94  for entering query sets to be answered by a patient. Each entry field  94  has corresponding response choice fields  96  for entering response choices for the query. Screen  56  further includes check boxes  98  for selecting desired monitoring device  28 , such as a blood glucose meter, respiratory flow meter, or blood pressure cuff, from which to collect measurements  44 .  
         [0073]     Screen  56  additionally includes a connection time field  100  for specifying a prescribed connection time at which apparatus  26  executing the script is to establish a subsequent communication link to server  18 . The connection time is preferably selected to be the time at which communication rates are the lowest, such as 3:00 AM. During this connection time, apparatus  26  transmits to server  18  all responses  42  and device measurements  44  it has received during the day. During this same connection time, apparatus  26  also receives from server  18  all script programs  40  it will need for the following day or until the next prescribed connection time. This store and forward feature of apparatus  26  reduces communication expenses. However, if numerous patients are using apparatus  26 , more than one connection can be made during the day in order to download necessary script programs  40 . Screen  56  also includes a CREATE SCRIPT button  102  for instructing script generator  50  to generate script program  40  from the information entered in screen  56 . Screen  56  further includes a CANCEL button  104  for canceling the information entered in screen  56 .  
         [0074]     In the preferred embodiment, each script program  40  created by the script generator  50  conforms to the standard file format used on UNIX systems. In the standard file format, each command is listed in the upper case and followed by a colon. Every line in script program  40  is terminated by a linefeed character {LF}, and only one command is placed on each line. The last character in script program  40  is a UNIX end of file character {EOF}. Table 1 shows an exemplary listing of script commands used in the preferred embodiment of the invention.  
                         TABLE 1                           SCRIPT COMMANDS            Command   Description               Command CLS: {LF}   Clear the display.       ZAP: {LF}   Erase from memory the last set of           query responses recorded.       LED: b{LF}   Turn the LED on or off, where b is a           binary digit of 0 or 1. An argument           of 1 turns on the LED, and an           argument of 0 turns off the LED.       DISPLAY: {chars}{LF}   Display the text following the           DISPLAY command.       INPUT: mmmm{LF}   Record a button press. The m&#39;s           represent a button mask pattern for           each of the four input buttons.           Each m contains an “X” for           disallowed buttons or an “0” for           allowed buttons. For example,           INPUT: OXOX{LF} allows the user to           press either button #1 or #3.       WAIT: {LF}   Wait for any one button to be           pressed, then continue executing the           script program.       COLLECT: device{LF}   Collect measurements from the           monitoring device specified in the           COLLECT command. The user is           preferably prompted to connect the           specified monitoring device to the           apparatus and press a button to           continue.       NUMBER: aaaa {LF}   Assign a script identification code           to the script program. The script           identification code from the most           recently executed W E R statement is           subsequently transmitted to the           server along with the query           responses and device measurements.           The script identification code           identifies to the server which           script program was most recently           executed by the remote apparatus.       DELAY: t {LF}   Wait until time t specified in the           DELAY command, usually the           prescribed connection time.       CONNECT: {LF}   Perform a connection routine to           establish a communication link to           the server, transmit the patient or           patient type identification code,           query responses, device           measurements, and script           identification code to the server,           and receive and store a new script           program. When the server instructs           the apparatus to disconnect, the           script interpreter is restarted,           allowing the new script program to           execute.                  
 
         [0075]     The script commands illustrated in Table 1 are representative of the preferred embodiment and are not intended to limit the scope of the invention. After consideration of the ensuing description, it will be apparent to one skilled in the art that many other suitable scripting languages and sets of script commands may be used to implement the invention.  
         [0076]     Script generator  50  preferably stores a script program template which it uses to create each script program  40 . To generate script program  40 , script generator  50  inserts into the template the script information entered in screen  56 . For example,  FIGS. 6A-6B  illustrate sample script program  40  created by script generator  50  from the script information shown in  FIG. 5 .  
         [0077]     Script program  40  includes identification commands to determine the patient or patient type from user buttons  70 A,  70 B,  70 C, and  70 D, monitoring device  68 A,  68 B, and  68 C, card chip reader  64 , biometric sensor  71 ,  79  printer port  67 , and display commands to display the queries and response choices entered in fields  94  and  96 , respectively. Script program  40  also includes input commands to receive responses  42  to the queries. Script program  40  further includes a collect command to collect device measurements  44  from monitoring device  28  specified in check boxes  98 . Script program  40  also includes commands to establish a subsequent communication link to server  18  at the connection time specified in field  100 . The steps included in script program  40  are also shown in the flow chart of  FIGS. 12A-12B  and will be discussed in the operation section below.  
         [0078]     Referring again to  FIG. 2 , script assignor  52  is for assigning script programs  40  to the patients. Script programs  40  are assigned in accordance with script assignment information entered through workstation  20 . The script assignment information is entered through a script assignment screen  57 , which is preferably implemented as a web page on server  18 .  
         [0079]      FIG. 7  illustrates a sample script assignment screen  57  as it appears on workstation  20 . Screen  57  includes check boxes  106  for selecting script program  40  to be assigned and check boxes  108  for selecting the patient or patient types to whom script program  40  is to be assigned. Screen  57  also includes an ASSIGN SCRIPT button  112  for entering the assignments. When button  112  is pressed, script assignor  52  creates and stores for each patient or patient type selected in check boxes  108  a respective pointer to script program  40  selected in check boxes  106 . Each pointer is stored in the patient or patient type look-up table  46  of database  38 . Screen  57  further includes an ADD SCRIPT button  110  for accessing script entry screen  56  and a DELETE SCRIPT button  114  for deleting script program  40 .  
         [0080]     Referring again to  FIG. 2 , report generator  54  is designed to generate a patient report  58  from the responses and device measurements received in server  18 . Patient report  58  is displayed on workstation  20 .  FIG. 10  shows a sample patient report  58  produced by report generator  54  for a selected patient. Patient report  58  includes a graph  116  of device measurements  44  received from the patient, as well as a listing of responses  42  received from the patient. Specific techniques for writing a report generator program to display data in this manner are well known in the art.  
         [0081]     The operation of the preferred embodiment is illustrated in FIGS.  11 A-C as a flow chart illustrating steps included in the monitoring application executed by server  18 . In step  202 , server  18  determines if new script information has been entered through script entry screen  56 . If new script information has not been entered, server  18  proceeds to step  206 . If new script information has been entered, server  18  proceeds to step  204 .  
         [0082]     As shown in  FIG. 5 , the script information includes queries  94 , and for each query  94 , corresponding responses, choices  96 . The script information also includes a selected monitoring device type from which to collect device measurements  44 . The script information further includes a prescribed connection time for each apparatus to establish a subsequent communication link to server  18 . The script information is generally entered in server  18  by a healthcare provider, such as the patients&#39; physician or case manager. Of course, any person desiring to communicate with the patients may also be granted access to server  18  to create and assign script programs  40 . Further, it is to be understood that the system may include any number of workstations  20  for entering script generation and script assignment information in server  18 .  
         [0083]     In step  204 , script generator  50  generates script program  40  from the information entered in screen  56 . Script program  40  is stored in database  38 . Steps  202  and  204  are preferably repeated to generate multiple script programs, e.g. a script program for diabetes patients, a script program for asthma patients, etc. Each script program  40  corresponds to a respective one of the sets of queries  94  entered through script entry screen  56 . Following step  204 , server  18  proceeds to step  206 .  
         [0084]     In step  206 , server  18  determines if new script assignment information has been entered through assignment screen  57 . If new script assignment information has not been entered, server  18  proceeds to step  210 . If new script assignment information has been entered, server  18  proceeds to step  208 . As shown in  FIG. 7 , script programs  40  are assigned to each patient by selecting script program  40  through check boxes  106 , selecting the patient or patient types to whom selected script program  40  is to be assigned through check boxes  108 , and pressing the ASSIGN SCRIPT button  112 . When button  112  is pressed, script assignor  52  creates for each patient or patient type selected in check boxes  108  a respective pointer to script program  40  selected in check boxes  106 . In step  208 , each pointer is stored in look-up table  46  of database  38 . Following step  208 , server  18  proceeds to step  210 .  
         [0085]     In step  210 , server  18  determines if apparatus  26  is remotely connected to server  18 . If not, server  18  proceeds directly to step  220 . If apparatus  26  is connected, server  18  determines in a decision step  211  whether to enforce security during communication with the remote apparatus  26 . In an embodiment of the invention, biometric information is used to uniquely identify the individual via the remote apparatus  26  or monitoring device. In a step  212  ( FIG. 11B ), biometric information is received from the remote apparatus  26  or monitoring device. The biometric information is compared to previously enrolled biometric information in a decision step  213  to determine if the biometric information sent by the remote apparatus  26  matches that of an authorized user. If the information does not match an authorized user, the communication is rejected in a step  221  and the method progresses to step  220 .  
         [0086]     If the biometric information does match an authorized user (step  213 ) or security is not enabled (step  211 ), the method continues with step  214  where the server  18  receives from apparatus  26  the patient or patient type&#39;s unique identification code. This step can be achieved in a number of ways. Biometric information identifying the patient can be sent at this point if not duplicative of biometric information previously sent (e.g., in step  212 ). The patient can answer specific queries on display  64  of apparatus  26 , which allows identification of the patient&#39;s identity, condition, or disease. The patient&#39;s identification can also be recognized via monitoring device  28 , including biometric information obtained by the monitoring device  28  or a biometric sensor  79  in communication with the monitoring device  28 . Monitoring device  28  can contain the patient&#39;s unique identification code, and can send it to apparatus  26 . Apparatus  26  is also capable of recognizing the type of monitoring device  28 , for example a blood glucose meter, to determine the patient type, for example diabetes.  
         [0087]     Data card reader  63  is another way in which apparatus  26  can recognize a patient or patient type. Data card  65  contains information about the patient&#39;s identity, condition or disease, and possibly prescription information, which can be read by data card reader  63  of apparatus  26 . This information is then sent to server  18 , where it is used to determine which script program  40  is sent back to apparatus  26  to which the patient is to respond.  
         [0088]     Another way in which apparatus  26  can identify a patient or patient type is through printer port  67 , as illustrated in  FIG. 20 . Patient data from the server  106  of another information system can be sent to a printer  108  via apparatus  26 . Apparatus  26  can then send the intercepted data to server  18  of the remote monitoring system of the present invention, which can then send appropriate script program  40  to apparatus  26 . A more detailed description of the data interception embodiment of the present invention is described below.  
         [0089]     In step  216 , server  18  uses the patient identification code or individual identification information obtained as discussed above to retrieve from table  46  the pointer to script program  40  assigned to the patient. If the script program is to be customized for an individual, this is determined in a decision step  217  and custom information is merged into the script program in a step  218 . The individual to customize the script program for is identified using the individual identification information. The customization of script programs is discussed below in more detail with reference to  FIGS. 18-21 . Server  18  then retrieves assigned script program  40  from database  38 . In step  219 , server  18  transmits assigned script program  40  to patient&#39;s apparatus  26  through communication network  24 . Following step  219 , server  18  proceeds to step  220 .  
         [0090]     In step  220 , server  18  determines if a patient report request has been received from workstation  20 . If no report request has been received, server  18  returns to step  202 . If a report request has been received for a selected patient, server  18  retrieves from database  38 , measurements  44  and query responses  42  last received from the patient, step  222 . In step  224 , server  18  generates and displays patient report  58  on workstation  20 . As shown in  FIG. 10 , report  58  includes device measurements  44  and query responses  42  last received from the patient. Following step  224 , the server returns to step  202 .  
         [0091]      FIGS. 12A-12B  illustrate the steps executed by the remote apparatus  26 . In a step  290 , biometric information is gathered via a biometric sensor  71 ,  73  that is integrated with the remote apparatus  26  ( FIGS. 3-4 ) or its various embodiments (e.g.,  FIGS. 15, 17 ). The remote sensor  79  may alternatively be integrated into a monitoring device  28  or may be a separate device that is placed into communication with the monitoring device  28  or the remote apparatus  26 . Any biometric sensor that gathers information that reasonably identifies an individual may be used. Since a number of biometric sensors are commercially available and known to those skilled in the art, they will only be briefly described herein. Examples of biometric sensors that may be used by the apparatus  26  include an optical device (e.g., a camera created from a CCD), a silicon sensor (e.g., a chip that gathers information using the capacitance occurring as a result of a body part coming into contact with the silicon chip), a sound sensor (e.g., a microphone), an olfactory sensor (e.g., an “artificial nose”), a pressure sensor for detecting the speed, stroke order and pressure of handwriting and/or a sensor for measuring three dimensional biometric topology (e.g., a laser or ultrasound measuring device). The type of biometric sensor  71  used in an embodiment of the invention corresponds to the type of biometric information used by the methods of the invention.  
         [0092]     Biometric information includes information that when used alone or in combination with other information uniquely identifies an individual with reasonable certainty. Examples of biometric information include: retina metrics, iris metrics, voice print metrics, body measurement metrics, handwriting metric, body odor metrics, heart beat signature metrics and biometrics that may be discernable from the individual&#39;s body fluids such as blood, urine or breath. Retina metrics make use of individual blood vessel patterns on the retina of the eye which are photographed, encoded, and compared to a previously coded “enrollment.” Iris metrics similarly refer to individualized patterns in the iris of the eye which are photographed, encoded, and compared to a previously coded “enrollment.” Voice print metrics capture a sample of an individual voice which reflect the physical structure producing the voice and the developmental speech patterns. Body measurement metrics map the physical measurement of the body and may include the physical characteristics of a finger, a hand, a face or other parts of the body. Handwriting metrics may include not only a comparison of the handwriting to a know sample, but also characteristics such as the speed, stroke order and pressure associated with, for instance, a signature.  
         [0093]     Referring to  FIG. 12A , biometric information is gathered in a step  290 . Security for the apparatus  26  may be configured separately from the security settings of the server  18 . In a decision step  292 , an apparatus configuration is checked to determine if security has been enabled for the remote apparatus  26 . If security is not enabled, the method continues with step  296 . If security is enabled, the biometric information collected in step  290  is checked in a decision step  294  against local biometric information maintained for authorized users. If the biometric information verifies with the local biometric information, the method continues with step  296 . The method ends at step  334  ( FIG. 12C ) if the biometric information does not verify with the local biometric information.  
         [0094]     The method continues with the script program  40  being executed by apparatus  26 . Before script program  40  is received, apparatus  26  is programmed with the script interpreter used by microprocessor  76  to execute script program  40 . The initial programming may be achieved during the connection to server  18 . Following initial programming, apparatus  26  receives (step  296 ) from server  18  script program  40  assigned to the patient associated with apparatus  26 . Script program  40  is received by modem  86  through a first communication link and stored in memory  80 .  
         [0095]     In step  302  ( FIG. 12B ), microprocessor  76  assigns a script identification code to script program  40  and stores the script identification code in memory  80 . In step  304 , microprocessor  76  lights LED  74  to notify the patient that he or she has unanswered queries stored in apparatus  26 . LED  74  preferably remains lit until the queries are answered by the patient.  
         [0096]     In step  308 , microprocessor  76  prompts the patient by displaying on display  64  “ANSWER QUERIES NOW? PRESS ANY BUTTON TO START”. In step  310 , microprocessor  76  waits until a reply to the prompt is received from the patient. When a reply is received, microprocessor  76  proceeds to step  312 . In step  312 , microprocessor  76  executes successive display and input commands to display the queries and response choices on display  64  and to receive responses  42  to the queries.  
         [0097]      FIG. 8  illustrate a sample query and its corresponding response choices as they appear on display  64 . The response choices are positioned on display  64  such that each response choice is located proximate to a respective one of input buttons  70 A,  70 B,  70 C, and  70 D. In the preferred embodiment, each response choice is displayed immediately above respective input button  70 . The patient presses input button  70 A,  70 B,  70 C, and  70 D corresponding to his or her response. Microprocessor  76  stores each response in memory  80 .  
         [0098]     In steps  314 - 318 , microprocessor  76  executes commands to collect device measurements  44  from selected monitoring device  28  if it is directed to do so by script program  40 . Script program  40  specifies selected monitoring device  28  from which to collect measurements  44 . In step  314 , microprocessor  76  prompts the patient to connect selected monitoring device  28 , for example a blood glucose meter, to one of device jacks  68 A,  68 B, and  68 C. A sample prompt is shown in  FIG. 10 . In step  316 , microprocessor  76  waits until a reply to the prompt is received from the patient. When a reply is received, microprocessor  76  proceeds to step  318 . Microprocessor  76  also connects UART  78  to interface  90  through switch  88 . In step  318 , microprocessor  76  collects device measurements  44  from monitoring device  28  through interface  90 . Measurements  44  are stored in memory  80 .  
         [0099]     In the preferred embodiment, apparatus  26  is always plugged into telephone jack  22 . If not, however, microprocessor  76  prompts the patient to connect apparatus  26  to telephone jack  22  so that apparatus  26  may connect to server  18  at the prescribed connection time in step  320 . In step  322 , microprocessor  76  waits until a reply to the prompt is received from the patient. When a reply is received, microprocessor  76  turns off LED  74  in step  324 . In step  326 , microprocessor  76  waits until it is time to connect to server  18 . Microprocessor  76  compares the connection time specified in script program  40  to the current time output by clock  84 . When it is time to connect, microprocessor  76  connects UART  78  to modem  86  through switch  88 .  
         [0100]     In step  328 , microprocessor  76  establishes a subsequent communication link between apparatus  26  and server  18  through modem  86  and communication network  24 . If the connection fails for any reason, microprocessor  76  repeats step  328  to get a successful connection. Biometric information gathered by the remote apparatus  26  is transmitted to the server  18  in a step  329 . In step  330 , microprocessor  76  transmits device measurements  44 , query responses  42 , script identification code, and patient or patient type identification code stored in memory  80  to server  18  through the subsequent communication link. In step  332 , microprocessor  76  receives through modem  86  new script program  40  from server  18 . New script program  40  is stored in memory  80  for subsequent execution by microprocessor  76 . Following step  332 , script program  40  ends.  
         [0101]     In the above description, apparatus  26  connects to server  18  each time a new patient identification is entered.  FIG. 13  shows an alternative embodiment, where apparatus  26  connects to server  18  at one time during the day. During this connection period, apparatus  26  receives from server  18  all script programs  40  it expects to need during the following day. As shown in  FIG. 13 , steps  202 - 208  are the same as above, with server  18  generating and storing new script assignments and new script programs if needed. In step  210 , apparatus  26  connects with server  18 . In step  216 , server  18  retrieves script programs  40  from database  38 . Script programs  40  can be for patients who are likely to use apparatus  26  the following day or script programs  40  can be for general conditions, diseases, or prescriptions that are requested everyday. In step  218 , server  18  transmits assigned script program  40  to patient&#39;s apparatus  26  through communication network  24 . Following step  218 , server  18  proceeds to step  220 , which is carried out in the same manner as the embodiment illustrated in  FIGS. 11A and 11B .  
         [0102]     In the embodiment of  FIG. 13 , patients&#39; responses to all queries are transmitted from apparatus  26  to server  18  during a single connection period, ideally the same connection period when script programs  40  are downloaded into apparatus  26  for the following day.  FIGS. 14A and 14B  show the steps of script program  40  for the embodiment of  FIG. 13 . Notice all steps are the same, except for the addition of step  325 . In step  325 , apparatus  26  has the option of repeating another script program sequence for the same or another patient before connecting to server  18 . Thus, many patients can use apparatus  26  during the day. Apparatus  26  stores all their responses  42  and measurements  44 , and then forwards them to server  18  at the end of the day, as shown in step  330 . Apparatus  26  used in this embodiment must have sufficient memory means  80 .  
         [0103]     An advantage of the present invention is that it does not require that each patient purchase his or her own apparatus  26 . Instead, patients can visit their nearest pharmacy or healthcare clinic where apparatus  26  is located and answer queries there. Since apparatus  26  only requires identification of a patient or patient type in order to connect to server  18  and download appropriate script program  40 , any patient can use any apparatus  18  as long as they have a patient identification code, data card, or have enrolled biometric information. Ideally, patients who are traveling or are far from home can just stop into any pharmacy and answer queries, which will get sent back to server  18 .  
         [0104]     A second advantage of the monitoring system is that it allows each apparatus  26  to be programmed remotely through script programs  40 . Patient surveys, connection times, display prompts, selected monitoring devices, patient customization, and other operational details of each apparatus may be easily changed by transmitting a new script program  40  to apparatus  26 . Moreover, each script program  40  may be easily created and assigned by remotely accessing server through  18  the Internet. Thus, the invention provides a powerful, convenient, and inexpensive system for remotely monitoring a large number of patients.  
         [0105]      FIGS. 16-18  illustrate a second embodiment of the invention in which each remotely programmable apparatus has speech recognition and speech synthesis functionality.  FIG. 14  shows a perspective view of an apparatus  27  according to the second embodiment. Apparatus  27  includes a speaker  72  for audibly communicating queries and prompts to the patient. Apparatus  27  also includes a microphone  118  for receiving spoken responses to the queries and prompts. Apparatus  27  may optionally include a display  64  for displaying prompts to the patient, as shown in  FIG. 17 .  
         [0106]      FIG. 18  is a schematic block diagram illustrating the components of apparatus  27  in greater detail. Apparatus  27  is similar in design to apparatus  26  of the preferred embodiment except that apparatus  27  includes an audio processor chip  120  in place of microprocessor  76 . Audio processor chip  120  is preferably an RSC-164 chip commercially available from Sensory Circuits Inc. of 1735 N. First Street, San Jose, Calif. 95112.  
         [0107]     Audio processor chip  120  has a microcontroller  122  for executing script programs  40  received from server  18 . A memory  80  is connected to microcontroller  122 . Memory  80  stores script programs  40  and a script interpreter used by microcontroller  122  to execute script programs  40 . Memory  80  also stores measurements  44  received from monitoring device  28 , responses  42  to the queries, and script identification codes.  
         [0108]     Audio processor chip  120  also has built in speech synthesis functionality for synthesizing queries and prompts to a patient through speaker  72 . For speech synthesis, chip  120  includes a digital to analog converter PAC)  142  and an amplifier  144 . DAC  142  and amplifier  144  drive speaker  72  under the control of microcontroller  122 .  
         [0109]     Audio processor chip  120  further has built in speech recognition functionality for recognizing responses spoken into microphone  118 . Audio signals received through microphone  118  are converted to electrical signals and sent to a preamp and gain control circuit  128 . Preamp and gain control circuit  128  is controlled by an automatic gain control circuit  136 , which is in turn controlled by microcontroller  122 . After being amplified by preamp  128 , the electrical signals enter chip  120  and pass through a multiplexer  130  and an analog to digital converter (ADC)  132 . The resulting digital signals pass through a digital logic circuit  134  and enter microcontroller  122  for speech recognition.  
         [0110]     Audio processor chip  120  also includes a RAM  138  for short term memory storage and a ROM  140  which stores programs executed by microcontroller  122  to perform speech recognition and speech synthesis. Chip  120  operates at a clock speed determined by a crystal  126 . Chip  120  also includes a clock  84  which provides the current date and time to microcontroller  122 . As in the preferred embodiment, apparatus  27  includes an LED  74 , display driver  82 , modem  86 , and device interface  90 , all of which are connected to microcontroller  122 .  
         [0111]     The operation of the second embodiment is similar to the operation of the preferred embodiment except that queries, response choices, and prompts are audibly communicated to the patient through speaker  72  rather than being displayed to the patient on display  64 . The operation of the second embodiment also differs from the operation of the preferred embodiment in that responses  42  to the queries and prompts are received through microphone  118  rather than through user input buttons.  
         [0112]     Script programs  40  of the second embodiment are similar to the script program shown in  FIGS. 6A-6B , except that each display command is replaced by a speech synthesis command and each input command is replaced by a speech recognition command. The speech synthesis commands are executed by microcontroller  122  to synthesize queries, response choices, and prompts through speaker  72 . The speech recognition commands are executed by microcontroller  122  to recognize responses  42  spoken into microphone  118 .  
         [0113]     For example, to ask the patient how he or she feels and record a response, microcontroller  122  first executes a speech synthesis command to synthesize through speaker  72  “How do you feel? Please answer with one of the following responses: very bad, bad, good, or very good.” Next, microcontroller  118  executes a speech recognition command to recognize the response spoken into microphone  118 . The recognized response is stored in memory  80  and subsequently transmitted to server  18 . Other than the differences described, the operation and advantages of the second embodiment are the same as the operation and advantages of the preferred embodiment described above.  
         [0114]     Although the first and second embodiments focus on querying individuals and collecting responses to the queries, the system of the invention is not limited to querying applications. The system may also be used simply to communicate messages to the individuals.  FIGS. 18-21  illustrate a third embodiment in which the system is used to perform this automated messaging function. In the third embodiment, each script program contains a set of statements to be communicated to an individual rather than a set of queries to be answered by the individual. Of course, it will be apparent to one skilled in the art that the script programs may optionally include both queries and statements.  
         [0115]     The third embodiment also shows how the queries and statements may be customized to each individual by merging personal data with the script programs, much like a standard mail merge application. Referring to  FIG. 18 , personal data relating to each individual is preferably stored in look-up table  46  of database  38 . By way of example, the data may include each individual&#39;s name, the name of each individual&#39;s physician, test results, appointment dates, or any other desired data. As in the preferred embodiment, database  38  also stores generic script programs  40  created by script generator  50 .  
         [0116]     Server  18  includes a data merge program  55  for merging the data stored in table  46  with generic script programs  40 . Data merge program  55  is designed to retrieve selected data from table  46  and to insert the data into statements in generic script programs  40 , thus creating custom script programs  41 . Each custom script program  41  contains statements which are customized to an individual. For example, the statements may be customized with the individual&#39;s name, test results, etc. Examples of such customized statements are shown in  FIGS. 19 and 20 .  
         [0117]     The operation of the third embodiment is similar to the operation of the preferred embodiment except that script programs  40  are used to communicate messages to the individuals rather than to query the individuals. Each message is preferably a set of statements. Referring to  FIG. 18 , the statements may be entered in server  18  through script entry screen  56 , just like the queries of the preferred embodiment.  
         [0118]     Each statement preferably includes one or more insert commands specifying data from table  46  to be inserted into the statement. The insert commands instruct data merge program  55  to retrieve the specified data from database  38  and to insert the data into the statement. For example, the insert commands shown in  FIG. 21  instruct the data merge program to insert a physician name, an appointment date, a patient name, and a test result into the statements. As in the preferred embodiment, each statement may also include one or more response choices which are entered in fields  96 .  
         [0119]     Following entry of the statements and response choices, CREATE SCRIPT button  102  is pressed. When button  102  is pressed, script generator  50  generates a generic script program from the information entered in screen  56 . The generic script program is similar to script program  40  shown in  FIGS. 6A-6B , except that the display commands specify statements to be displayed rather than queries. Further, the statements include insert commands specifying data to be inserted into script program  40 . As in the preferred embodiment, multiple script programs are preferably generated, e.g., a generic script program for diabetes patients, a generic script program for asthma patients, etc. The generic script programs are stored in database  38 .  
         [0120]     Following generation of the generic script programs, server  18  receives script assignment information entered through script assignment screen  57 . As shown in  FIG. 7 , script programs  40  are assigned by first selecting one of the generic script programs through check boxes  106 , selecting individuals through check boxes  108 , and pressing the ASSIGN SCRIPT button  112 . When button  112  is pressed, data merge program  55  creates a custom script program for each individual selected in check boxes  108 .  
         [0121]     Each custom script program is preferably created by using the selected generic script program as a template. For each individual selected, data merge program  55  retrieves from database  38  the data specified in the insert commands. Next, data merge program  55  inserts the data into the appropriate statements in the generic script program to create a custom script program for the individual. Each custom script program is stored in database  38 .  
         [0122]     As each custom script program is generated for an individual, script assignor  52  assigns the custom script program to the individual. This is preferably accomplished by creating a pointer to the custom script program and storing the pointer with the individual&#39;s unique identification code in table  46 . When the individual&#39;s remote apparatus connects to server  18 , server  18  receives from apparatus  26  the individual&#39;s unique identification code, biometric information, or data card information, etc. Server  18  uses the unique identification information to retrieve from table  46  the pointer to the custom script program assigned to the individual. Next, server  18  retrieves the assigned custom script-program from database  38  and transmits the assigned custom script program to apparatus  26  through communication network  24 .  
         [0123]     Apparatus  26  receives and executes script program  40 . The execution of script program  40  is similar to the execution described in the preferred embodiment, except that statements are displayed to the individual rather than queries.  FIGS. 17-18  illustrate two sample statements as they appear on display  64 . Each statement includes a response choice, preferably an acknowledgment such as “OK”. After reading a statement, the individual presses the button corresponding to the response choice to proceed to the next statement. Alternatively, script program  40  may specify a period of time that each statement is to be displayed before proceeding to the next statement. The remaining operation of the third embodiment is analogous to the operation of the preferred embodiment described above.  
         [0124]     The multi-user capabilities of the present invention allow for the collection and tracking of patient data. Apparatuses  26  are connected to one or more servers  18 . They are placed in a number of different public places, such as pharmacies, where they are accessible to a wide range of patients. Patient responses  42  and measurements  44  are received by apparatuses  26  in the manner described above. The data is then sent to server or servers  18  where it is collected and organized. Ideally, pharmaceutical companies or healthcare providers will use monitoring system  16  to gather patient response to their products or services. The companies or providers will send queries or script programs  40  to server  18 , which will then send queries or script programs  40  to one or more apparatuses  26 . After patients have answered the queries or attached their monitoring devices  28 , server  18  will send the patient data back to the companies and providers.  
         [0125]      FIG. 22  shows how the present invention can be used in conjunction with a separate information system, such as a pharmacy information system. Patient data from the pharmacy information system  105  can be intercepted by the apparatus  29  in order to trigger the execution of script programs  40 . In this embodiment, apparatus  29  is located in series between the pharmacy server  106  of pharmacy information system  105  and the pharmacy printer  108 . Pharmacy information system  105  comprises pharmacy server  106 , pharmacy workstation  107 , and pharmacy printer  108 . Patient data sent from pharmacy server  106  to pharmacy printer  108  must pass through apparatus  29 . Apparatus  29  takes the patient data and sends it to server  18  of the system of the present invention. Server  18  uses patient data to determine which script program  40  to send to apparatus  29  for patient to answer. It is obvious that this method can be used to identify the patient to apparatus  29  and also server  18 .  
         [0126]     Alternatively, interception of patient data by apparatus  29  can be used to trigger printing of information on pharmacy printer  108 . In this embodiment, apparatus  29  is again located in series between pharmacy server  106  of separate information system  105  and pharmacy printer  108 . When apparatus  29  receives the patient data, it triggers a stored script program  40 , which commands pharmacy printer  108  to print out information for the patient. This information differs in content from the patient data and is printed in addition to it. In addition, the patient data can also be sent to server  18  to trigger additional script program  40  which displays queries on display  64  of apparatus  29  to be answered by patient.  
         [0127]      FIG. 23  shows a block diagram of apparatus  29  as used in this embodiment, while  FIG. 24  shows a schematic block diagram illustrating the components of apparatus  29  in greater detail.  FIGS. 23 and 24  are similar to  FIGS. 3 and 4 , except for the addition of a server port  69  in both figures. Server port  69  is used to connect apparatus  29  to pharmacy server  106 . Server port  69  can receive a standard SCSI cable connection or a telephone cable connection, in which case it operates as a modem. Thus apparatus  29  can connect to server  18  through modem jack  66 , pharmacy server  106  through server port  69 , monitoring device  28  through device jacks  68 A,  68 B, and  68 C, and pharmacy printer  108  through printer port  67 .  
       SUMMARY, RAMIFICATIONS, AND SCOPE  
       [0128]     Although the above description contains many specificities, these should not be construed as limitations on the scope of the invention but merely as illustrations of some of the presently preferred embodiments. Many other embodiments of the invention are possible. For example, the scripting language and script commands shown are representative of the preferred embodiment. It will be apparent to one skilled in the art many other scripting languages and specific script commands may be used to implement the invention.  
         [0129]     Moreover, the invention is not limited to the specific applications described. The system and method of the invention have many other applications both inside and outside the healthcare industry. For example, the system may also be used by insurance companies and medical clinics to conduct all types of surveys of patients. Retailers and service companies can conduct all types of surveys of consumers. Marketing firms can use the invention to do widespread market research. In addition, stores can use the invention to receive information from customers regarding their shopping tastes. An example of this application would be a bridal registry.  
         [0130]     The invention may also be used for educational purposes, such as testing students remotely. Students can use the apparatus to take national standardized multiple-choice tests, such as the Graduate Record Examination (GRE). In addition, the invention can be used for financial purposes. Banks, utilities, credit card companies, etc. can send billing information from their servers to customers using the apparatuses. Customers can then authorize the institutions to transfer funds, pay their bills, etc.  
         [0131]     Therefore, the scope of the invention should be determined not by the examples given, but by the appended claims and their legal equivalents.