Abstract:
A system that alerts a sender of an email message as to the addressees of the email when the email is determined to be sensitive, such as when it includes a word such a “confidential”. The user can allow the message to be sent or go back to a mail create/edit operation where the message or list of addresses can be revised. Trigger words can be stored in a table or database. The system also detects sensitive words in attachments. The sensitive words detected and their locations can be shown in a pop-up message

Description:
BACKGROUND 
       [0001]    1. Field 
         [0002]    The present invention is directed to a system that can prevent confidential or proprietary email messages from being sent inadvertently. 
         [0003]    2. Description of the Related Art 
         [0004]    Proprietary or otherwise sensitive or confidential information is routinely exchanged during the ordinary course of business. While the errant or inadvertent transmission of proprietary information in the form a “hard-copy” is rare, such is not the case when proprietary information is in electronic form (e.g., electronic mail, or “e-mail”.) It is not uncommon that email is misaddressed in haste or simply as the result of an oversight. In that event, proprietary information can and does fall into the wrong hands, e.g., a business competitor or the opposing party in a legal proceeding. What is needed is the addition of check and confirm steps to the process of creating and transmitting electronic messages in order to prevent inadvertent disclosure of sensitive information. First, the content of the email, including any attachments, is checked for markings that indicate it includes proprietary information (e.g., “Proprietary” header and/or footer, etc.). Next, the sender is asked to confirm that the email and attachments are intended for the specific addressee(s). 
       SUMMARY 
       [0005]    It is an aspect of the embodiments to provide a system that alerts the user in order to prevent confidential or proprietary email messages from being sent to an unintended recipient inadvertently, 
         [0006]    The above aspects can be attained by a system that alerts a user with a pop-up window when an email message is to be sent, that it may be sensitive, such as when it includes a word such a “confidential”. The user can allow the message to be sent or go back to a mail create/edit operation where the message and/or addressees can be revised. Trigger words that cause the alert can be stored in a table or database. The system also detects sensitive words in attachments. The sensitive words detected and their locations can be shown in the pop-up window. 
         [0007]    These together with other aspects and advantages which will be subsequently apparent, reside in the details of construction and operation as more fully hereinafter described and claimed, reference being had to the accompanying drawings forming a part hereof, wherein like numerals refer to like parts throughout. 
     
    
     
       BRIEF DESCRIPTION OF THE DRAWINGS 
         [0008]      FIG. 1  illustrates a computer network that can be used to transmit proprietary or otherwise sensitive information in electronic form. 
           [0009]      FIG. 2  illustrates some markings that might typically be used to alert a recipient or a reader that the information included in a transmission is proprietary or confidential. 
           [0010]      FIG. 3  diagrams the high level steps that typically occur in drafting an email up to the point that network transmission is initiated. For the example, the use of the public Internet is assumed as the transmission medium. 
           [0011]      FIG. 4  extends the process diagramed in  FIG. 3  in order to affect the check and alert/confirm aspects of the subject invention. 
           [0012]      FIG. 5  illustrates the “Confirmation Request” that a sender of proprietary information might see in order to prevent inadvertent transmission. 
           [0013]      FIG. 6  depicts scanning in more detail. 
       
    
    
     DETAILED DESCRIPTION OF THE EMBODIMENTS 
       [0014]    Proprietary information is commonly exchanged among business partners or potential partners. When it is, confidentiality is or may be critical to a successful venture, and therefore the unintended disclosure of proprietary information can have disastrous consequences. 
         [0015]    In the modern times, most if not all business data is exchanged electronically, for example by electronic mail (“email”) via the public Internet (“Internet”).  FIG. 1  illustrates how businesses are connected via the Internet, and specifically illustrates a sender&#39;s computer  101  and a recipient&#39;s computer  103 , and their respective email servers  102  and  104 . Typically, the sender uses widely available word processing, spreadsheet, presentation-builder, and/or client email applications resident on his/her computer to create and store documents. When proprietary or sensitive information is included in these documents, it is common that the author and/or sender will add a caption to alert any recipient as to the confidential nature of the information. Representative markings are shown by reference numbers  201 ,  202 , and  203  in  FIG. 2 . 
         [0016]    When a sender wishes to share proprietary information that&#39;s been prepared as described above, she will ordinarily transmit it via the Internet. As is commonly done today, an email is drafted (see  FIG. 3 )  301  and addressed  302  using the client application on the sender&#39;s computer  101 . Attachments and “Proprietary” markings, e.g.,  201 , are added  303  as applicable. When the user is ready to send the email, she “presses” the “send” button  304  on her email tool. From there, the her (sender&#39;s) computer  101  makes a network connection to an email server  102 , and the email makes its way from sender, to receiver&#39;s email server  104  and computer  103 . Assuming that the sender intended for that receiver to have the information in or attached to the email, the desired result has been achieved. 
         [0017]    It can and does happen that email is errantly addressed and therefore ends up in the possession of an unintended recipient. To catch the unintended error and prevent this undesirable result, operations  402 - 405  of  FIG. 4  can, by way of example, be inserted in the process. After the sender “presses” the “send” button  401  and before the client email application may make a network connection  406  to its email server  102 , the system detects the send button activation and scans the email and attachments (as applicable) for words indicative of sensitive information  402 . The message is examined, for example, for the words “proprietary”, or “confidential”, or “sensitive”, etc. This can be accomplished in the same way that “spell checking” is implemented (or included as part of that same step, if enabled, for that matter.) Note that a custom dictionary of “trigger” words could optionally also be compiled by the individual user or user&#39;s agency, and used during the scanning  402 . The scanning process includes scanning the email message and attachments, including the email subject line, headers, footers, notes, body text, file name, etc. and any other parts of the message that can be labeled with or include a trigger word, such as meta data. 
         [0018]    In the event that one of any of the recognizable words is found  403 , in either the email or the attachments, the application displays a “Confirmation Request”  404  in the form of a “pop-up”  501  (see  FIG. 5 ) on the display of the sender&#39;s computer  101 . The pop-up warns the sender that she is about to send proprietary information  502 , displays the addressee&#39;s email address  503 , and requests that the sender either “approve”  504  the transmission, in which case the application makes the connection  406  to the email server  102  to continue the conventional transmission sequence, or the user can “cancel”  505  the transmission and return the sender to any of the email drafting steps coming before the send button is activated  401 . This will allow the user to revise the message or addressee list. 
         [0019]    As depicted in  FIG. 6 , the system can scan  601  the email message, including subject line, etc. for trigger words that can be stored in a trigger word database  602 . If a trigger word is found,  603 , the confirmation request pop-up is displayed  404 . If no trigger words are found in the email message, the system can check  604  to see if the message has attachments. If there are attachments, the type of the first attachments can be determined  605 . When the attachments type is an image type, the attachment is opened and an optical charter recognition process can be executed  606  to produce a text file of words in the image file. When the file type of the attachment is a spread sheet, the cells of the spread sheet can be converted  607  into a text file. When the file type is text, the file can be opened and the text can scanned for the trigger word of the database  602 . Then, a determination  603  can be made as to whether trigger words have been found. Again, if trigger words are found, the pop-up can be displayed  404 . When no trigger words are found, the system can check  604  to see if additional attachments are attached to the email message. 
         [0020]    The embodiments have been described with the pop-up confirmation being displayed when a trigger word is discovered, this can occur when a trigger word is first encountered and it is possible to scan the message and all attachments for trigger words before displaying the pop-up and also provide a list indicating where and what trigger words can be found in the message and/or attachments. 
         [0021]    The alert has been described as a pop-up message; the alert can also include a sound alert as well as other alerting techniques such as a blinking red box surrounding the pop-up message. 
         [0022]    The embodiments have been described with respect to the scan operation being performed by the sender&#39;s client computer  101 ; however, the scanning can be performed by the mail server or another machine. The embodiments have been described as using a client computer (such as a desktop, laptop, tablet, etc.) to create the email, attach the attachments, send, etc.; however, it is possible for other types of devices to create and send the email, for example, a handheld digital assistant, a smart telephone, a smart cellular telephone, etc. 
         [0023]    The embodiments have been discussed with respect to performing the word search for sensitive words being initiated by the SEND button being pressed. However, the checking can occur based on other events. For example, the checking can be initiated when an address is added to the address filed of a message. As another example, the checking can run in the background much like a spell checker and alert the user whenever a sensitive word is added to the message, that is, the checking can be initiated or started by the creation of an email message or the start of the text. In this situation, it is also possible to set a flag for the production of an alert during the creation of the message when it is being drafted and then pop-up the alert when an address is added to the message address field. The checking can also occur, particularly for an attachment, when or each time an attachment is attached to a message. 
         [0024]    The embodiments can be implemented in computing hardware (computing apparatus) and/or software, such as (in a non-limiting example) any computer that can store, retrieve, process and/or output data and/or communicate with other computers. The results produced can be displayed on a display of the computing hardware. A program/software implementing the embodiments may be recorded on a computer-readable media, e.g., a non-transitory or persistent computer-readable medium. The program/software implementing the embodiments may also be transmitted over a transmission communication path, e.g., a network implemented via hardware. Examples of the non-transitory or persistent computer-readable media include a magnetic recording apparatus, an optical disk, a magneto-optical disk, and/or a semiconductor memory (for example, RAM, ROM, etc.). Examples of the magnetic recording apparatus include a hard disk device (HDD), a flexible disk (FD), and a magnetic tape (MT). Examples of the optical disk include a DVD (Digital Versatile Disc), a DVD-RAM, a CD-ROM (Compact Disc—Read Only Memory), and a CD-R (Recordable)/RW. An example of communication media via which the program/software may be sent includes, for example, a carrier-wave signal. 
         [0025]    The many features and advantages of the invention are apparent from the detailed specification and, thus, it is intended by the appended claims to cover all such features and advantages of the invention that fall within the true spirit and scope of the invention. Further, since numerous modifications and changes will readily occur to those skilled in the art, it is not desired to limit the invention to the exact construction and operation illustrated and described, and accordingly all suitable modifications and equivalents may be resorted to, falling within the scope of the invention.