Abstract:
Methods and computer program are disclosed for enabling the use of an individual&#39;s wireless personal communication device, such as a cellular telephone, e.g. IPhone™, to acquire the information vital to the preservation of the individual&#39;s personal and property legal rights in legal emergency situations. A user can activate services for protection of the user&#39;s legal rights in a legal emergency situation accessible from a provider via the Internet. A set of instructions for actions to be taken by the user is provided, accessible via the Internet by said communication device. The user can predetermine a time-out period for commencing recording audio/video and transmitting an emergency message to a user-predetermined contact if dialog is interrupted before end of the time-out period. The user&#39;s activation location can be detected, and attorneys in the user&#39;s activation location can be notified of the user&#39;s emergency situation.

Description:
TECHNICAL FIELD 
       [0001]    The techniques described herein relate to telecommunications through mobile handheld wireless communication display devices to access information from the World Wide Web, and more particularly to access information related to a user&#39;s legal rights in an emergency situation which pose a threat to such user&#39;s rights. 
       BACKGROUND 
       [0002]    Wireless telecommunication devices, such as cellular telephones and like handheld telecommunication devices have become so pervasive that their world wide number is in the order of billions. The wireless telephone industry&#39;s rapid expansion has driven cellular telecommunications in all related wireless industries. Consequently, the principles of the techniques described herein would be applicable to any wireless personal communication device and services that could be used to communicate in a cellular telecommunications system. Foremost among all such devices are the IPhone™ line of products marketed by Apple, Inc. The IPhone™ is particularly effective because of its memory capacity and its user interactive features. However, the techniques described herein may be utilized on a wide variety of currently available wireless communication devices, including personal palm devices, Personal Digital Assistants (PDAs), palm devices, any Windows based handheld devices, and Research in Motion Limited&#39;s Blackberry devices. 
         [0003]    The complexity of most individuals&#39; personal and business lives has been increasing at a rapid pace. Travel and communication can result in unusual environment and situations that can cause an individual to be faced with decisions regarding personal and economic conditions. In such unusual situations, a wrong decision can have very serious adverse consequences. It is important for individuals to know what their legal rights are so that they may make decisions and take actions to protect and preserve such rights. It is not unusual for situations threatening the personal and property rights of individuals to arise suddenly, and with little warning. Some examples of such situations are alleged driving while under the influence, domestic violence, family custody, accident documentation, unknown warrants, immigration and travel issues. It is a fundamental principle of law in all varied jurisdictions and lands that ignorance of the law is no excuse. 
       SUMMARY 
       [0004]    The techniques described herein enable use of an individual&#39;s wireless personal communication device, such as a cellular telephone, e.g. IPhone™, to acquire information vital to the preservation of the individual&#39;s personal and property legal rights in legal emergency situations. In accordance with the techniques described herein, a method and computer program are provided wherein a user is enabled to interactively display a list of threatening situations, to select a threatening situation item from said list, and responsive to such user selection, a set of audio and/or visual instructions is provided suggesting initial actions to be taken by said user in order to protect the user&#39;s legal rights. These instructions may include a dialog of questions for the user to answer or for the user to ask of others involved in the situation. Dependent upon the answers to these questions, there may be further instructions including further questions. Such an exchange may continue until the user&#39;s legal rights have been adequately protected. For best results, the method and computer programs of this invention may be controlled by a service provider accessible via a network, e.g. the World Wide Web or Internet, considered exchangeable herein. The computer program may also be stored locally on the wireless device and upgraded periodically from a service provider. As will be hereinafter described in greater detail, when the method of the techniques described herein is in operation, the controlling computer application program provided from the service provider is stored in whole or at least in part in the RAM memory of the wireless interactive communication display device, e.g. a cellular telephone or IPhone™. 
         [0005]    Where the wireless communication device, e.g. IPhone™, enables said user to record audio, the audio recording feature may be automatically activated. Alternatively, one of the instructions may direct a user to commence recording audio. Where the communication device enables video recording, the techniques described herein apply to video recording similarly. 
         [0006]    In accordance with an aspect of the techniques described herein, the method may provide an instruction enabling a user to transmit an emergency message to a user&#39;s predetermined contact via said network. This will subsequently be described as the “Lifeline” feature. The techniques described herein also contemplate that there may be circumstances wherein the emergency situation may restrain the user from further communication via the method of the techniques described herein. In such situation, the techniques described herein enable the user to predetermine a time-out period for said commenced method, and for the transmitting of an emergency message to the user&#39;s predetermined contact if said dialog is interrupted before the end of the time-out period. Otherwise, the transmission of the emergency message to the user&#39;s predetermined contact will occur at the end of the dialog. Likewise, when the wireless communication device, e.g. IPhone™, enables said user to record audio and/or video, such recording may be automatically commenced if dialog is interrupted before the end of the time-out period. Otherwise, the audio recording will begin at the end of the dialog. If the user is a subscriber to provider&#39;s service, the recording will be transmitted to a server. The user&#39;s current location at the time of activation can be analyzed and detected, and attorneys in the user&#39;s current location will be notified of the user&#39;s plight. 
         [0007]    Another aspect of the techniques described herein enable the user to establish a pre-existing attorney-client relationship with a selected attorney, usually through the service provider, and the selected attorney may thus provide the set of instructions and the additional instructions wherein said instructions are attorney privileged. As described below, other features and variations can be implemented, if desired, and a related method can be utilized, as well. 
         [0008]    As will be hereinafter described in greater detail, it is a function of the present techniques to provide emergency legal advice to users in potentially threatening situations. The provider of such services accessible via the Internet provides for the enrollment of clients who can access the provider via wireless communication audio/visual handheld devices, such as cellular telephone, e.g. IPhones™. The user may be concerned with only a single potentially threatening legal situation. For example, the user may only be concerned with DWI risks. In such a situation, the user only enrolls for the DWI instructions. On the other hand, the user may enroll for several instruction sets, e.g. Family Violence or Child Custody situations. 
         [0009]    Accordingly, when the enrolled user is confronted with an emergency with legal implications, where the user is enrolled for a single situation set, he need only press a single button on the cellular phone to acquire the instruction set of Do&#39;s and Don&#39;ts. Dependent upon the convenience of the situation sets, the user will need to select the appropriate situation from a list or menu of situations displayed on the communication device. In the following description of the techniques, whenever audio recording is mentioned or given as an example, it should be understood that, if available, video recording may be used. 
     
    
     
       DESCRIPTION OF THE DRAWINGS 
         [0010]    It is noted that the appended drawings illustrate only exemplary embodiments of the techniques described herein and are, therefore, not to be considered limiting of its scope, for the techniques may admit to other equally effective embodiments. 
           [0011]      FIG. 1  is a generalized diagram of a Web network portion which may be used in the practice of the techniques described herein for wireless communication via cellular communications between a wireless cellular display device and a service provider Web site; 
           [0012]      FIG. 2  is a generalized block diagram of a conventional wireless cellular telephone member, such as an IPhone™, which may be used as the receiving telephone; 
           [0013]      FIG. 3  is a flowchart of general steps involved in configuring a system for immediately responding to situations threatening a user&#39;s legal rights; and 
           [0014]      FIG. 4  is a flowchart of general steps involved in using the system for immediately responding to situations threatening a user&#39;s legal rights. 
       
    
    
     DETAILED DESCRIPTION 
       [0015]    The techniques described herein provide a method and system for immediate response to situations threatening a user&#39;s legal rights, comprising enabling a user to interactively display a list of threatening situations in a handheld personal communication device having a user interactive display, enabling said user to select a threatening situation from said list, and responsive to said user selection, provide a set of instructions for actions to be taken by said user. 
         [0016]      FIG. 1  shows a portion of a conventional cellular telecommunications network system  100 , set up so that cellular telephones may receive cellular calls from interconnected telephone network systems using Public Switched Transmission Network (PSTN). This arrangement may be used in the practice of the techniques described herein for wireless communication via cellular communications between a wireless cellular display device, e.g. an IPhone™ and a service provider Web site. Mobile wireless cellular telephone  111  is connected into the PSTN  110  via a cellular telephone communication path to antennae on tower  113 . The signals are passed through base stations  114  to switching center  115  which then controls the routing of the calls to PSTN  110 , which in turn can route the call through any appropriate Web station server  116  through the World Wide Web  120  or Internet to the Web site of the service provider  121  having appropriate servers  122  to control Web site distribution and functions supported by database storage  123 . The functioning of this network system in carrying out the techniques described herein will be hereinafter described in greater detail with respect to  FIGS. 3 and 4 . 
         [0017]      FIG. 2  shows an illustrative cellular telephone member structure  200 , such as an IPhone™ which may be used in the practice of the techniques described herein. It should be understood the mobile wireless telephones which may be used in the practice of the techniques described herein may include many other functions not related to the techniques described herein. The illustrative wireless telephone of  FIG. 2  includes a housing  231 , an appropriate antenna  230 , and a display face  232  which may be a conventional touch display for I/O or there may be a keypad for such I/O. In the illustrated telephone  200 , the housing and display face have been broken away to show the other elements of the telephone in block form.  FIG. 2  shows a data processor  235 , operating system  233 , a high capacity RAM  236  and a permanent programmable memory, a programmable ROM  234  that may be an EPROM or flash ROM. Because flash ROMs can now provide 8 MB of capacity, many of the application programs and routines including those used in the techniques described herein which are conventionally stored, in whole or in part, on the telephone&#39;s RAM may also be stored in this ROM  234 . In addition, the telephone operating system  233  and built-in applications  237  are also conventionally stored in the ROM  234 . Thus, the cellular telephone housing  231  includes a data processor  235 , a programmable ROM  234 , a RAM  236  that is shown in an operational state loaded with the telephone&#39;s operating system  233 , and its application programs  237 , including routines required to practice the techniques described herein. 
         [0018]      FIG. 3  is a flowchart showing a general overview of the steps in a method for configuring an application for immediate response to situations threatening a user&#39;s legal rights  300 . The process begins, step  302 . A determination is made regarding whether the user is using the application for the first time, step  304 . If No, the main window opens or in enabled, step  306 , and the user proceeds to the menu selection, step  324 , and the configuration process ends, step  326 . 
         [0019]    In  FIG. 3 , if Yes, a determination is made that the user is using the application for the first time, step  304 , an initial disclaimer opens or is enabled, step  308 , and a determination is made whether the user accepts the initial disclaimer, step  310 . If No, a determination is made regarding whether the user confirms the user&#39;s rejection of the initial disclaimer, which can occur via a pop-up confirmation message, step  312 . If No, the process returns to the opening of the initial disclaimer, step  308 . If Yes, the user confirms, i.e. via the pop-up confirmation message, that the user does not accept the initial disclaimer, the process requires the user to exit the application, step  314 , and the process ends, step  326 . 
         [0020]    If the user accepts the initial disclaimer from determining step  310 , an attorney support program subscription opens or is enabled, step  316 , for a user to have the user&#39;s location and threatening situation information transmitted as an emergency message to one or more attorneys during a situation that is threatening to the user. It is understood that this transmission can be via one or more of text, email, voicemail, or other similar messaging means. A determination is made regarding whether the user accepts an attorney support subscription program disclaimer, step  318 . If No, a determination is made regarding whether the user rejects the attorney support subscription program disclaimer, i.e. confirms unsubscription to the program, step  320 . If No, the user rejects the attorney support subscription disclaimer, i.e. does not confirm unsubscription, the attorney support program subscription option opens or is enabled, step  316 , and the process continues to the determination step  318  wherein the determination is made regarding whether the user accepts the attorney support program subscription disclaimer, step  318 . 
         [0021]    If Yes, the user confirms unscubscription in step  320 , an application setting page is opened or enabled, step  322 , and the menu selection is available to the user, step  324 . The configuration of the application ends, step  326 . If a determination is made at step  318  that the user accepts the attorney support subscription program disclaimer, the application setting page opens, step  322 . A recording feature is configured to be either “ON” or “OFF”, step  323 , then lifeline contacts are configured, step  324 . Lifeline contacts are predetermined emergency contacts the user would like an emergency message transmitted to during a situation that is threatening to the user. In configuring lifeline contacts, one or more contacts are entered into the program, including contact information for each lifeline contact, such as email address, telephone numbers, cellular telephone numbers that can be used for receiving text messages, and other information that would be useful for transmitting a message to the lifeline contact. A menu selection is available to the user to facilitate configuration and use of the program, step  325 , and the configuration of the application ends, step  326 . 
         [0022]    In one embodiment, the techniques described herein could actively search for warrant information related to the user. If one or more warrants are detected, the warrant situation is classified and a pre-recorded message is transmitted to the user. Depending on the severity of the user&#39;s situation, the user will be prompted to resolve the warrant immediately with a payment transaction or will be prompted with attorneys within the jurisdiction of the warrant. A user could enter a payment method into the program, such as credit or debit card information, paypal information, or any other similar means of a payment method. During a threatening situation, the user&#39;s payment information can be transmitted to a necessary party to help remedy the user&#39;s situation, such as a bail bond agent, attorney, governmental entity, i.e. to pay for outstanding tickets, warrants, or the like. 
         [0023]      FIG. 4  is a flowchart showing a general overview of the steps in a method for using an application for immediate response to situations threatening a user&#39;s legal rights  400 . The process begins, step  402 , when the user activates the application, step  404 . This can be done by clicking on a logo button for the application, voice recognition, or any similar activation method. A determination is made regarding whether the activation is due to an actual event, step  406 . If No, the activation is in error or for other reasons, such as testing the application, the test mode is opened, step  408 . The application is displayed, step  410 , and the process ends, step  426 . 
         [0024]    If Yes, the activation of the application is in response to an actual event, instructions are provided, step  412 . In one embodiment of the techniques described herein, the instructions comprise a short, pre-recorded audio message. It is understood that the instructions can be provided via visual means, such as a display. Alternatively, the instructions can be live instructions from an attorney authorized by the user to give the user attorney privileged advice. In such an embodiment, the live instructions can be audio, via visual display, or a combination of audio and visual instructions. When the instructions have been provided, or if the instructions step is interrupted, the user&#39;s handheld communication device will have a black screen, step  414 , and an audio recording by the user&#39;s handheld device will begin, step  415 . 
         [0025]    Emergency messages will be sent to the user&#39;s pre-determined contacts or lifelines, step  416 . In one embodiment of the techniques described herein, the emergency message will be via SMS or text, but it is understood that voicemail messages, email messages, and other similar types of messages may also be sent either in combination or alone. Included in the message to the lifeline contacts can be a payment method feature that allows the lifeline contact to use a credit or debit card, paypal, or some other similar form of a payment method to help the user during the threatening situation, such as by making payment to a bail bond company, attorney, governmental entity, or the like as determined by the situation. For example, if the lifeline contact can set up a bail payment through the program by responding to a series of questions posed by the program, and the program would forward the gathered information to a bail bond company local to the detected area or zip code where the user is experiencing the threatening situation. A usage record is then sent to the provider&#39;s server, step  418 . A determination is made regarding whether the user is a subscriber to the provider&#39;s program, step  420 . If No, the process ends, step  426 . If Yes, the user&#39;s location is detected, step  422 , attorneys in the user&#39;s current area at the time of activation are notified, step  424 , and the process ends, step  426 . 
         [0026]    In use, at the point of an impending encounter, the user selects a device interface button on the user&#39;s handheld device. The device interface button runs a predetermined algorithm. If the user suspects a traffic stop is due to suspicion of driving while intoxicated, for example, the user can select the device interface button related to such threatening situation Immediately, the user&#39;s handheld device will provide instructions either via audio, visual or both, informing the user of the user&#39;s rights Immediately following the instructions, the user&#39;s device automatically transmits text messages, for example, to the user&#39;s lifeline contacts or emergency contacts. The message to the lifeline contacts informs the lifeline contacts of the user&#39;s situation and location. One example of such a message is as follows: “This is John Doe. I was just stopped by the [location specific] police. If you don&#39;t hear from me in the next hour, it is likely that I have been arrested. My current location is Austin, Tex.” 
         [0027]    Further modifications and alternative embodiments of the techniques described herein will be apparent to those skilled in the art in view of this description. It will be recognized, therefore, that the techniques described herein are not limited by these example arrangements. Accordingly, this description is to be construed as illustrative only and is for the purpose of teaching those skilled in the art the manner of carrying out the techniques described herein. It is to be understood that the forms of the techniques described herein shown and described are to be taken as the presently preferred embodiments. Various changes may be made in the implementations and architectures. For example, equivalent elements may be substituted for those illustrated and described herein and certain features of the techniques described herein may be utilized independently of the use of other features, all as would be apparent to one skilled in the art after having the benefit of this description of the techniques. In claims which follow, wherever the term audio is used with respect to recording, it should be understood that audio/video recording is intended to be covered whenever the communication device enables video recording.