Abstract:
Providing visual structuring of multivariable data sets in records includes: defining a key field for sorting the records; sorting the records by the key field to find patterns; grouping equivalent field values of the key field in an equivalent field value group; forming corresponding blocks for each equivalent field value group, displaying only one field value for each block, and masking all other field values of the block.

Description:
CROSS-REFERENCE TO RELATED APPLICATIONS 
     This application is a divisional of, and claims priority from, U.S. patent application Ser. No. 12/389,872, filed on Feb. 20, 2009, which is a continuation of U.S. application Ser. No. 10/970,913, filed on Oct. 22, 2004, now U.S. Pat. No. 7,516,114, which application is incorporated by reference herein. 
    
    
     BACKGROUND OF THE INVENTION 
     The amount of data to be processed increases very rapidly. This increasing amount of data could be found in almost every business field, especially in the area of computer network security. However other business fields use data bases managing large amount of data also. 
     Most often tabular displays of records are used for analyzing multivariable data sets. Each row in the table represents a record and a column of the table displays field values of the records. For larger numbers of records such tabular display will only contain a few records fitting on the screen, other records being reachable through interactive scrolling, by which the window of visible records is moved. One frequently needed analysis in such contexts is to identify groups of similar records having identical or close to identical values in at least one of their fields. Once such a group or block of similar records is identified, the second question is then how homogeneous the group is, that is, how well the records in the group match in their most important field values to be treated as closely related, or whether a more homogenous sub-group can be identified. 
     A usual method for identifying groups of records that have a particular field value in common is to sort the records in the table according to the given field value. Such sorting places all records with the same field value next to each other. Users can then inspect the list of records and their field values more closely and find out how many groups with different field values are present in the list and how homogeneous the identified groups are. 
     However, the difficulty with this approach is that it can be difficult to recognize the groups and assess their homogeneity if field values are visually similar. For example, if only a few digits in a long number are different, it can be difficult to spot these differences by glancing over the list of records. Therefore, to be really sure, users spend considerable time for detailed inspection of field values if they want to be sure that they have correctly assessed the equality or inequality of field values. Depending on the importance of the decision and the number of fields that can contain visually similar field values the effort needed for this group identification task can be a burden to users and slow them down considerably in their overall task. 
     With the expansion of the internet, electronic commerce and distributed computing, the amount of information transmitted via computer networks is continuously increasing. Such possibilities have opened many new business horizons. However, they have also resulted in a considerable increase of illegal computer intrusions. That is why intrusion detection has become a rapidly developing domain. An intrusion detection system is composed of hardware components and software components. The hardware components are used for receiving, processing and displaying the so-called events. An event is a multivariable data record having multiple data properties or fields. The events are monitored for determining if an attack or if a potential intrusion has occurred. Given the current state of network intrusion detection systems and event correlation technology the monitoring of events by human specialists is used for considerably reducing the number of false alarms that network-based intrusion detection system typically report. 
     SUMMARY OF THE INVENTION 
     A system for visual structuring of multivariable data sets includes a plurality of sensors for monitoring data and generating events depending on the monitoring; an intrusion detection system for receiving the events generated by the sensors; a plurality of agents for performing pattern recognition on the events, wherein the agents determine whether there are events showing patterns relevant for security purposes; and a display device operatively coupled with the intrusion detection system for displaying in tabular form the events with relevant patterns. 
    
    
     
       DESCRIPTION OF THE DRAWINGS 
       Preferred embodiments of the invention are described in detail below, by way of example only, with reference to the following schematic drawings. 
         FIG. 1  represents a tabular representation of records according to the present invention; 
         FIG. 2  shows a detail view according to the present invention; 
         FIG. 3  shows an arrangement of blocks for navigating in between; 
         FIG. 4  shows a plurality of summarized information items used for the detail view; 
         FIG. 5  shows a distribution of values of a certain field; 
         FIG. 6  shows an alternative representation of the distribution shown in  FIG. 5 ; 
         FIG. 7  shows a system for displaying events according to the invention. 
     
    
    
     The drawings are provided for illustrative purpose only and do not necessarily represent practical examples of the present invention to scale. In the following the various exemplary embodiments of the invention are described. Although the present invention is applicable in a broad variety of applications it will be described with the focus put on intrusion detection applications or security event monitoring applications. Another field for applying the invention might be an online analysis function for large amount of data. 
     DETAILED DESCRIPTION OF PREFERRED EMBODIMENTS 
     The invention deals with an approach for visual structuring events triggered by one or more intrusion detection systems in a computer network. However, the inventive technique may also be useful for displaying other types of events, not just intrusion events. 
     The monitoring of events, in particular intrusion events, represents a task that requires high skill and attention from the monitoring staff. The reason for this is that in many applications a large fraction of the reported events are simply so-called ‘false’ positive alarms. The challenge for the operator is therefore to spot those events that are associated with a real security problem. In order to identify such security events, the operator of the intrusion detection system on the one hand is interested in continuously watching a main characteristic of the incoming events and on the other hand to uncover interesting event patterns. 
     The invention could be applied in the field of interactive support systems for security event monitoring and in particular systems supporting centralized monitoring of security events and alarms generated by a multiplicity of sensors such as intrusion detection systems. 
     To perform this task more efficient and effective, human operators are supported in their task. However before an event is visualized it is processed by means of a pattern detection algorithm. This pattern detection algorithm enables to detect whether an arrived event is part of a given pattern on the basis of a comparison of the fields allocated to this given pattern and the fields associated to the arrived event. After using that kind of pattern recognition for filtering the arriving events, the detected events or alarms are visualized or displayed. 
     The alarms are generated by a multiplicity of sensors, wherein these sensors generate a large number of ‘false positive’ events, that are events that are not actual indications of a threat to a network. To determine whether an event or set of events can be classified as ‘false positive’ operators inspect one or more of the different properties of the events under investigation. Examples of intrusion event properties include source-IP, destination-IP and alarm type, and others. 
     Typically operators in such centralized security operation centre monitor a number of sensors in parallel. This number of sensors generates a number of security events which are studied to determine whether they imply a potential threat. Frequently operators will try to assess events at a level of groups or blocks of events which have at least one property in common. For this, operators sort the events in the table according to one of the event properties so that events with the same field value are moved next to each other. They can then investigate the resulting blocks of similar events and in many cases deal with them at the level of event-groups, which is faster than at the level of individual events. Often there will be more events to process than can be displayed on a single screen, and even a single block of events with the same field value might spawn more than a screen. In some situations it is important to operators to know the relative size of the currently viewed block of events compared to other blocks, to know how many different field values (and therefore blocks of events) are represented in the current list of events, and to find the largest block of events. 
     With state of the art tools for security event monitoring operators scroll through the whole list of events to gain the needed overview to be able to answer these questions. 
     Referring now to  FIG. 1 , in the inventive method the multivariable data sets are provided in records  11 . Each event is illustrated as a record  11 . The record  11  is represented in tabular form on a display device. Each record  11  forms a row in the tabular view. A record  11  includes several fields  12 ,  12   a ,  12   b ,  12   c  characterizing different attributes or properties of the event. Field values of the same field in the records  11  are arranged in columns. To find patterns or regularities the set of records  11  is sorted. Therefore a key field  12   a  is defined to be used for sorting the records  11 . 
     In  FIG. 1  the “Signature” field  12   a  is exemplarily defined as the key field. That means the records  11  will be sorted based on the “Signature” field  12   a . After having sorted the records  11 , equivalent field values of the key field  12   a  are grouped so as to form a block  14 . There are different field values in the key field  12   a , so several blocks  14  are defined having here different sizes. As can be recognized in the column of the Source IP field  12   b  there are also blocks having equivalent field values in this column. It can be useful to define a second key field for sorting the records. In the present case the second key field is the “time of receiving” field  12   c . According to the invention only one field value  15  in a block  14  is displayed. All other field values of that block  14  are hidden or masked. So the operator will easily see the respective one field value  15  of the field  12   a  in the block  14 . This will drastically facilitate the monitoring of records. 
     To further support the visibility, colors or hatchings are used for the number of records  11  having equivalent field values in the defined key field  12   a .  FIG. 1  uses different hatchings, wherein by using different colors the blocks  14  could also be differentiated very easily. Also the removing of border lines of cells within a block  14  supports the visibility. 
       FIG. 1  illustrates a panorama bar  16 . The panorama bar  16  is arranged nearby the tabular form. It is composed of block elements  17 . Each block element  17  represents a block  14  in the tabular view, wherein the size of the block elements  17  is set in relation to the size of the blocks  14 . The panorama bar  16  fits on the display. Therefore it is possible to see the big picture of blocks  14  without scrolling through the whole set of records  11 . The block elements  17  are colored or hatched in the same style as the related blocks  14 . 
       FIG. 2  represents a detail view  20 . The detail view  20  will be shown in a separate window. To show the detail view  20 , the operator selects a block  14  or a group of events. The detail view  20  shows the field values in the field  12  of the records related to the selected block  14  or group. In this example, the most field values of the field  12  are unique. However the fields “receiving time”  12   a ,  21 , the “generation time”  12 ,  22 , the “source IP address”  12   b ,  23  and the “destination IP address”  24  have field values within a certain range. The detail view  20  summarizes the range of field values in a summarized information item  25 . By using the summarized information item  25  the operator can quickly assess if there is a certain trend or distribution of field values representing an intrusion. 
     In the following the detail view  20  is explained in more detail. In some application domains, for example in event monitoring, group detail views are called up when the user expects to find some regularity within the data of the collection. Therefore, the user is less interested in seeing every single field value, but they are interested in potential patterns within field values and how these patterns differ over several fields. For example, if the user selects a group of entries or records  11  that all have the same field value in field  12   a  it is interesting to see whether field  12   b  also contains only a single value, or randomly distributed unique field values, or a sequence of ascending field values without duplications and so forth. 
     Depending on the application domain there are regularities which are of particular interest to the user. The goal of the group detail view  20  is to analyze the collection of field values, detect these special cases and to highlight them in the detail view  20 . Examples for such regularities are 
     all records  11  show the same field value in a certain field 
     there is a relatively small number of different field values, e.g. 2 or 3 values 
     all records  11  are unique 
     the records  11  completely cover a specified range of field values 
     the records  11  show a pattern within a range (such as: every second value or only even numbers occur) 
     the field values show an unusual distribution. For example almost all records  11  are in a relatively small range, but one field value is different. 
     In large amounts of records  11  it is very difficult to find such cases using a tabular representation. On the other hand, a detail view  20  which highlights these special cases makes finding such regularities easier. The specific method to detect such a pattern can be selected from methods known in the art. Algorithms can be used which are applied on the range of field values to generate the summarized information items  25 . 
     The detail view  20  can also provide an indication about the temporal distribution of field values. This assumes that each entry is associated with a time stamp which is the typical case in domains such as event monitoring. In these domains it is not only of interest how the field values are distributed within a group of events, but also how a certain field value is distributed over time within the entire set of records  11 . Such temporal information typically is shown only for a certain field, such as the key field  12   a  in the data. For example, a bar chart  26  can indicate the relative frequency of a certain field value within specified time ranges. Another indicator  27  would show the relative frequency of a certain field value within the list of reviewed and unreviewed events. 
     For example, in an event monitoring application, the event signature (field  12   a ) tells the user about the kind of event. It is useful to know if a certain type of event occurs unusually often. The bar chart  26  is an embodiment of a temporal distribution indicator. The indicator bar  27  to the left shows the proportion of reviewed and unreviewed occurrences of the signature field  12   a  within a predetermined time, e.g. the last hour. The bar chart  28  to the right indicates the occurrence frequency of that signature within 6 time slices, e.g. 10 minute duration, with the leftmost bar representing the most recent one. In this depicted example, the signature value under consideration does not show a special trend over the last hour. 
     When generating the detail view  20 , the group of events to be shown might contain more than one field value in the signature field  12   a . In such a case the same principle is used to generate the chart showing temporal distribution. The only difference is that the bars now do not show the frequency of a single field value (signature) but of several signatures. Should one field contain only one unique field value, the preferred embodiment would indicate this special case, for example by changing the color of the field representation. 
     As mentioned above, the detail view  20  does not try to show every field value within a group. Sometimes, though, users may need to study individual field values. It is possible to select a number of field values within the detail view  20  and call up an additional view showing only these field values. This third view shows fewer entries (only the group of entries originally selected) and fewer fields. Thus, it should be sufficient to handle these field values in a conventional table view. In order to display detail field values for individual fields a simple scrollable list should be sufficient. 
       FIG. 3  shows an exemplary arrangement of blocks  14  having equivalent field values. In tabular data it is often necessary to select groups of entries that exhibit similarity in one of the table columns. For example, after sorting a table by column A a user might want to perform an operation on all entries or records  11  with a specific field value in that column A. In table-based representations such as spread sheets, but also in event viewers, users would drag over the whole range of rows with the mouse or click on the first row of that range, then scroll to the last row and Shift-click that last row. 
     As described above, a part of a table column with identical field values is denoted as block  14 . To easily navigate between the blocks  14 , a selection method is proposed for a contiguous range of rows by double clicking into any cell within a block. That activity selects the entire block  14 , including those rows which might be off screen. Essentially, the action first selects one cell and then extends the selection upward and downward as long as it finds identical field values within the column that was clicked. The block  14  selected in that way becomes the current block. 
     
       
         
               
               
               
               
               
             
           
               
                   
               
             
             
               
                   
                 515 
                 MINOR 
                 199.173.225.5 
                 206.160.217.226 
               
               
                   
                 516 
                 MINOR 
                 208.30.146.37 
                 151.36.194.150 
               
               
                   
                 517 
                 CRITICAL 
                 129.33.64.116 
                 204.116.44.2 
               
               
                   
                 518 
                 MINOR 
                 129.33.65.36 
                 24.26.139.180 
               
               
                   
                 519 
                 MINOR 
                 57.8.195.50 
                 192.168.196.2 
               
               
                   
                 520 
                 MINOR 
                 153.2.242.83 
                 67.97.251.18 
               
               
                   
                 521 
                 CRITICAL 
                 129.33.64.111 
                 204.116.44.2 
               
               
                   
               
             
          
         
       
     
     In the table shown double-clicking on the word “MINOR” in row  519  selects the three rows  518  till  520  because the first column contains the identical field value in all three rows. The current block becomes the three cells containing the field value “MINOR” in rows  518 - 520 . This kind of use for block selection is convenient for spread-sheet applications where the user wants to perform some action on a block of identical field values. 
     In applications like event monitoring, a user does not select individual cells, but is interested in complete rows. Therefore, when the user performs a block select as described, the block  14  with the value “MINOR” becomes the “current block” but the selection is the complete three rows  518 - 520 . This activity also calls up a detail view  20  for the three events represented in these rows. 
     In a state-of-the-art event monitoring application users select a row in the event table, call up a detail view  20  and then use the cursor keys to move to the next rows, updating the detail view  20 . Using the block selection technique described in combination with the detail view  20  described above allows users to quickly and easily select related groups of events for further study. It is useful to allow users to provide key-stroke navigation not just for row-by-row navigation, but also for moving around the event table based on groups of related blocks  14 . 
     The  FIG. 3  shows a sketch of an event table sorted by two columns. Double-clicking the block labeled  1  makes block  1  to the current block and selects all the rows containing cells within that block. Using a key combination and cursor right the current block becomes the first block to the right  2  and the row selection and the detail view  20  updates accordingly. Moving the cursor down, the current block becomes block  3  and the selection and detail view  20  updates again. Moving the cursor left would then select again block  1  as current block. For this interaction technique to be intuitive, the system provides two selection highlights. One of them indicates the range of rows that are selected, the “selection” in the traditional sense. The other highlight shows the current block. 
     The combination of block selection, block keyboard navigation and detail view  20  is an extremely powerful tool for exploring event data. 
     In the following some examples are given for representing patterns within field values. 
     As described, the detail view  20  is based on the idea to illustrate patterns within field values, as users are less interested in individual field values than in the distribution of field values within a group of selected entries or records  11 . A number of example representations will be described. 
     Depending on the application domain an embodiment will highlight some of these cases as special but not others. For example, case a) (unique field value) could be highlighted as special in some applications, but considered less interesting in others. 
     If all field values within a group are identical, the unique field value is displayed. 
     If the field contains only a relatively small number of different field values, a list of the different field values will be displayed. A preferred embodiment also indicates the number of occurrences of each field value. For example, if a field contains only the numbers 1 and 2, this could be shown as fieldname: 1, 2 or fieldname: 1 ( 32 ), 2 ( 11 ), wherein the number in brackets gives the number of occurrences of the certain field value. 
     The amount of space within the detail view  20  needed to display each field value determines the appropriate maximum number of field values to show. Typically, the number of field values to show will be in the range of 2 to 5. 
     In another example the field values do not exhibit any particular pattern. In this case a wildcard character is used, such as “*” or fieldname: * ( 50 ). The number in brackets should show the number of field values in the field. A preferred embodiment provides a facility to call up the individual field values of that field as a scrollable list. The user can call up the list if they are interested in. 
     In another example a pattern is detected within the field values. In this case a wildcard character or a range description and an icon describing the pattern found are displayed. As described the types of interesting patterns are dependent on the application domain. Typically there should be summarized information icons as shown in  FIG. 4  A-E: 
     For ascending values a possible icon is shown in  FIG. 4A . 
     For descending values a possible icon is shown in  FIG. 4B . 
     For alternating values a possible icon is shown in  FIG. 4C . 
     For values covering a range of field values, the lowest and highest field values in that range are indicated. A typical indicator is [a . . . b] 
     For field values covering 2 or 3 ranges of values with distinct gaps in between a typical indicator is [a . . . b] [c . . . d]. A possible icon is shown in  FIG. 4D . 
     For field values mostly covering a range of values [a . . . b] with very few outliers c, d a typical indicator might be [a . . . b], c, d. A possible icon is shown in  FIG. 4E . 
     Further icons could be used depending on the quality of display. To increase the amount of information or the advertency of the user the icons could be colored. 
     Many such patterns can be described using regular expressions, which is well known. However the goal of the detail view  20  is not to describe every possible pattern, but to highlight a relatively small number of interesting patterns. Therefore a preferred embodiment will keep the number of patterns, icons and representations relatively small and relatively simple. In another case the field values show a mathematically describable distribution, for example a normal distribution. This case should be shown using a wildcard and either an icon to indicate the distribution, or a textual description. A potential icon for a normal distribution is shown in  FIG. 4F . The icons given in  FIG. 4A-F  could be supported by the possibility to call up a list of the field values. 
     In some cases, it might be appropriate to visualize the distribution of field values in a field. This kind of visualization differs from a visualization of temporal occurrence as shown in  FIG. 2 , which shows the distribution of time stamps for a specific value. For instance, for a field that can take field values in the range [0 . . . 99] only it is easily possible to visualize occurrence of field values in that range. This way both the distribution as well as the relative frequency of field values is visible. An example for such visualization is shown in  FIG. 5 . Each field value in the range [0 . . . 99] is shown as a vertical bar, the length of which indicates the relative frequency of a field value in the data set. If the system cannot detect unusual patterns, such visualization can give the user some idea of the distribution of the field values. 
     If the range of field values exceeds the available space it is possible to group subranges into summary bars. For instance, the range [0 . . . 255] can be represented as 16 groups with a range of 16 field values each, as illustrated in  FIG. 6 . That way, that range can be shown as a chart with only 16 bars. This chart shows less information, but for some applications, it is sufficient to indicate all field values grouped in a relatively small value range with relatively few outliers. The  FIG. 6  shows field values in a range of [0 . . . 255] exhibiting a similar pattern as the values in  FIG. 5 . 
     It is also possible to create an abstract visualization which yields an icon-like representation of the characteristic distribution as follows: The frequency of each value in the range is classified into a number, here a small number of 3, of value ranges (low, middle, high). For instance, if the least frequent value occurs once and the most frequent one occurs 10 times, these ranges could be [1 . . . 3] [4 . . . 7] [8 . . . 10]. Then the visualization of frequency is generated from the lowest to the highest value. The frequency of the first value (n) is drawn as a bar indicating the frequency as low, middle or high. If the next value (n+1) is in the same frequency range, it is not drawn. However, if it is in a different range, it is shown. This procedure is repeated through the whole range of values. Thus consecutive identical bars that indicate the same frequency range are eliminated and the visualization is shortened. In the worst case this representation can be as long as the representation in  FIG. 5 , but in the optimal case it is much shorter. Furthermore, as this representation reduces the distribution data into 3 value ranges, the representation is limited in height which makes it especially appropriate to be used inline within text. The kind of displaying the summarized information icon for a certain field depends on the application domain. 
     If there are fields containing textual data a pattern matcher might find more complex patterns within the field data, such as reoccurring substrings, password data, or parts of command strings. Highlighting such cases is especially useful in longer textual fields which potentially cannot be shown in their entirety. 
     A typical case in the event monitoring domain is that event data contains a comment field which is seldom shown. The comment field frequently is empty, but it can also contain a large amount of text. It is difficult to provide adequate space for long text in a detail view  20  if it is used only sparingly. Thus, these fields are often not checked. It can be very relevant, though, to know when such a comment field contains URL information, passwords or other potentially sensitive information. A pattern matcher can be used to check for these occurrences and indicate them. Again depending on the application domain a relatively small number of icons can describe whether such special cases were found in a textual field. An example for such a representation might be: “http://*” (3), x@y.z (5) this could indicate that 3 “strings look like URLs” and 5 “strings look like email addresses” were found. 
     Another special case is the representation of groups of IP numbers. This case is especially relevant in the event monitoring domain. IP numbers consist of several numerical fields, separated by dots. An example is the IP number 127.2.1.47. A typical example for an interesting pattern in event data occurs when an intruder sequentially scans through a range of IP numbers. This would generate a group of events where this IP number field shows a distinct pattern. Displaying such a pattern for IP numbers is actually a special case of a representation for a single field because 4 numerical fields which can contain the values [0 . . . 255] are grouped together. Typically interesting patterns in IP numbers occur through variation within one field. 
     For example, a “port scan” could generate events that show the following IP numbers: 127.1.2.1:0, 127.1.2.1:1, 127.1.2.1:2, 127.1.2.1:3, etc. Intruders try to distribute their actions over time so that events with these IP numbers do not occur one right after the other. However, when sorting event data by signature field and receiving or generation time, these events get grouped together and become easier to find. Selecting such a group and calling up a group detail view  20  then highlights the IP number sequence, shown above. Instead of a user having to detect the pattern visually in the event table, the detail view  20  points out a potentially interesting pattern to the user who can focus on assessing the threat. 
     The representation of IP numbers uses the same principles as for single field values. Thus, this example can be represented as a combination of the representations described above. The first example shows a purely textual information icon. The second example shows a combination of a textual information icon with an iconic representation of a pattern in the group of field values. 
     textual representation: 127.1.2.[1 . . . 63] 
     iconic representation: 127.1.2.[1 . . . 63] (           )
     The inventive characteristic of the detail view  20  is the analyzing collections of data and finding an appropriate formal description of the patterns encountered in field values. Patterns in the data which are considered relevant for the application domain are then highlighted either using a formal or an iconic representation. 
     To find patterns it is not necessary to look for identical field values only. For certain application domains it can be useful to consider a similarity among field values. For example, a field called signature (describing a class of events) might contain signatures that are only small variations within an event class, such as “someevent-1234” and “someevent-1235”. Depending on the application domain it can be appropriate to consider these two signatures as “similar” and to treat them as one field value within the group detail view  20 . This case does not change the embodiments described in this document. A preferred embodiment would simply consider such similar field values as identical when detecting patterns and generating temporal distribution charts for the group detail view  20 . 
       FIG. 7  illustrates a system environment for performing the inventive method. The data are generated somewhere in the internet  30 . A plurality of sensors  33  is monitoring the data and generating events depending on the monitoring task. An intrusion detection system  32  receives the events from the sensors  33 . The intrusion detection system  32  includes agents  36  or adapters for performing a pattern recognition or pattern correlation on the incoming events. The agents  36  check whether among the received events there are events showing patterns, which are relevant for the security. Such detected events are displayed on a security console or display device  34  in tabular form  35  as described above. 
     The inventive method provides a possibility to facilitate the monitoring of records  11  in tabular form. Especially in the field of intrusion detection systems the displaying of only one field value for blocks of fields having equivalent values improves the monitoring or analyzing of multivariable data sets. The combination with a detail view  20  showing details of field values of a selected block in summarized information items provides an advantageous function that reduces the amount of elaborate sorting work. Thus an operator of a security console can concentrate on finding threats. 
     The method can be used by a service provider to offer a service to a customer. The customer can send its records to the service provider who performs the described method to obtain as output the records in the visually structured form. The output can be delivered to the customer. Also, the output can further be used by the service provider to perform a record analysis based on the visually structured form. The record analysis is used to identify patterns within the record fields that are indicative of an undesired situation, such as an attack by a third party. The identified attack can be notified to the customer. Also, upon identification of an attack, the service provider can provide the service of performing a protective attack countermeasure for the customer, such as blocking the attack, quarantining the customer system, deleting the attacking code or the like.