text: Don't come here to stay the night!\n\nI stayed here at this hotel this past weekend with a group of my old friends. Checked in when I arrived on Friday to a rude bitter fat lady who yelled \"what do I want!?\" I told her I was checking in and she grabbed my driver's license out of my hand. After I paid and signed their card I request to get a room on the 9th floor of the north tower since my friends' rooms were on the 9th floor and she wanted to make a big scene asking me \"whats wrong with the fifth floor?\" I told her that my friends that I came up there with were staying on that floor. She gave an horrible attitude and threw my card keys on the counter at me along with the receipt not saying anything to me. I took my keys and went up to my room.\n\nYes I did end up getting on the 9th floor so I was not complaining at the moment. The room was old and outdated but the king bed was comfy and nice. I was able to get a good rest on the bed. Also a plus was that the A/C ran perfect the whole time. It was not too cold and not too hot but just right. The problem though was that room smelled and looked old, the TV had only a few basic channels mostly news and infomercials on pills that help you take a dump. Another thing that went wrong that really angered me was that the ice machine on our floor was broken. So we had to take the elevator up to the 10th floor just to get a bucket of ice. However the elevators in the north tower ran very slow and there are only two of them. So most of the time I took the stairs. I waited seven minutes one time just to go up to 10 for ice!\n\nOn the last night of my stay I Iost one of my card keys while I was out with my friends at Circus Circus. The other one was in my room. I went to the front desk where another rude lady named Josefina yells: \"What do you want!?\" Oh I'm sorry! Am I disturbing you from YOUR time or something!? I thought to myself. I told her my situation about the key and she simply told me to my face: These things don't come cheap honey!\" Then slammed the copy key on the desk. I also noted to her that the ice machine did not work on my floor and she just told me to get ice from 8 or 10. Wow! Really? These people act like they work for the DMV! \n\nAnd that's not all. The next morning my friends and I requested late check out until 1pm for all rooms so I called the front desk and one of the clerks answered HELLO! I asked if this was the front desk and he shouts on the phone \"was is it that you want!?\" I told him that I wanted to get late check out on my room. He told me it was until 1pm and I told him that's what I want. When my friends and I were walking downstairs to drop our luggage in the truck and get in our last gambling rush before going back on the road the cleaning lady asked me if I was checking out. I told her until one and she simply yells: \"Oh you too!? all of you making my job harder. Stupidos!\" Seriously did she call us stupid in Spanish under her breath!? At that point I was pissed and ready to leave that place. One I made my final call from my room to check out the lady just simply hung up the phone on me so I had to call the desk again to make sure the check out went through. She picks up and yells \"Yeah! Yeah! You already called for that! I asked if it went through and she goes off: \"I already said yeah!\" No you didn't You just hung up the phone in my face! I told her getting pissed off at all these people. \"Well, you're checked out and your total is $$$ so goodbye!\" CLICK!\n\nGOOD RIDDANCE was more like it! Ever heard of a restaurant in Vegas called Dick's last resort? The place where the waiters and workers treat their customer's like crap? Well One would have thought that Dick's Last Resort owned the 4 Queens! Service was terrible from beginning to end. Its like the employees hate being there. Why not get another job then!? I gave this place two stars because of the comfortable bed and Air conditioner in my room. Plus they have a really good restaurant called Magnolia's which serves prime rib dinners for only $10 and that place is well worth it. They are lucky to even get two stars out of me. The idea to have to up or down a floor to get ice is outrageously appalling! If you do stop at 4 Queens on Fremont St. go there to gamble and to try out their restaurant Magnolia's, but never go there to stay the night! I won't be coming back!