text: I received a facial for a birthday gift and I loved the woman, Ebony, who provided this service.  I would recommend her to anyone.\n\nMy issue was with the odd juxtaposition of the relaxation/day spa branding with uptight corporate energy.  On the hour, the clients file in and out like clockwork.  Which I can appreciate, being a service person myself.  But the sales pitch at the end was such a buzzkill.  As much as I loved Ebony I likely would never return on my own because there's no point in going to de-stress if you're going to be stressed out by the person at the front desk, negating the effect of the entire service you just purchased.\n\nI'm also still trying to figure out why a place that is supposed to be nurturing self-care and relaxation was selling Red Bull to its customers in the waiting area. :)\n\nIf you're going to make self-care and nurturing your product, it has to be woven through the entire business model, not just be the premise.  If I want hard sell, I can go to my gym or join a direct marketing supplement scam.  If I go to a day spa, relaxation is my goal.  Please let that be my service.