text: I love Steak 'n Shake.  I was so very excited to see a billboard advertising this location as we drove into Vegas this weekend.  We schlepped out to South Point on Friday night to get some shakes, and were surprised by the line.  No big deal, we'll just get our shakes to go.  There's a line inside the restaurant for the take-out counter, and the hostess tells us to get in line outside the doors.  OK, fine... so we wait.  And wait.  And the line doesn't move at all.  After about 15 minutes, my friend finally gets the hostess to talk to him, and she said that it would be at least another 30 minutes until we could order.  WTF?!  Have these people never worked in a take-out situation?  It seemed like they were taking an order, cooking that order, and then charging that order... not taking another order until the prior order was cooked.  I don't get it.  Literally, we saw *one* take-out order leave while we were in that line for 15 minutes.\n\nWe just wanted shakes.  There's no reason in the world why this place is so very disorganized.  We left without our shakes and ended up at Dairy Queen with friendly service.  I miss Steak 'n Shake and will have to visit one in the midwest on my next trip there - and just try to forget that there's a lame attempt at one in the South Point casino in Vegas.