text: Went to one of their recent warehouse sales. No prices on anything. We were told to make an offer because they really, really wanted to get rid of it all.   My friend handed  Penny the money   for an item and she said  she couldn't sell it because it didn't have all its parts.  Well, my friend didn't  need the extra parts.  If what he offered wasn't enough, why didn't she just say so? She didn't attempt to help find them.    Just took it away. What followed was  an awkward pregnant pause and we simply left.     On the way out my friend saw that she put the item  in a box marked with her name on it. Was she keeping the items for herself or her shop and not giving anything to the customers for whom she was conducting the sale? Something's rotten in Denmark..... or Charlotte. I would never go back to the store or one of their sales.  I hate dishonesty and deceit.