text: I am not a biker. I'm a wife and mom who wanted to get our bikes ready for the spring and summer. This place is close to home and is fairly priced. I was appalled at how I was treated. I stood in the store for 30 minutes, by the register, just waiting for someone to acknowledge me.  The store employee was talking to a \"real\" biker and could see me but never even offered a hello or we'll be with as soon as we can. I'm not an irrational person, I understand waiting for help, but to ignore me entirely is just poor customer service. \n\nWhen I was finally given service they treated me like I was in the way and bothering them with my simple tube replacement on three bikes. I was told I would get a call when they were ready, I had to call them. When I went to pick up my bikes I stood around for another 30 minutes while the TWO store employees took care of all the bikers around me. Again, not even so much as a hello until they were ready to help me. \n\nNow, the pricing is fair and they work quickly, however the impression I got was they only want to work with the pro bikers and tourists. The mom coming in with family bikes only takes time away from more important business. I will not take my bikes to this store again. I'll pay a few extra dollars for kindness and acknowledgement....somewhere else!