text: At a conference and had an hour for lunch.  Waited close to 40 minutes for Wagyu burger which came out well done, not medium. Had no time to complain just gobbled it down since I needed to get back to conference.  Others at bar waited close to an hour...they need to fix their line cooks and could use an expediter.  Bartender was trapped with no way to check orders - not good.  Hopefully this was just a glitch today but I would give yourself plenty of time to enjoy the experience.