text: I've had a few good experiences here, getting my mountain bikes serviced. However, last time I was in there. the service went from professional to amateur. I simply wanted my old pedals and odometer swapped off my old bike to a new one. The young kid helping me kept telling me they were slammed with weekend work tickets. No problem, I was planning on leaving the bikes at the store. This was Tuesday a.m., wanted the bike back end of day Weds. He kept telling me there was no way they could promise that. Fine, but this was a only 20 min job. I don't fault the young kid, he was just doing what he was told. It was his boss/manager, working on the computer, who seemed thoroughly annoyed with every question the kid would throw his way about my needs. Not once did he seem interested in helping me, nor did he even take a moment to turn around to greet me and behave like a manager or professional should. \n\nI left and took the bikes up to Bike Masters at San Tan mall. Scott told me he would be happy to do it right now. They also had bikes they were currently working on, but he went out of his way to take care of me in less than 20 mins. I expected to leave the bikes and pick them up later. This was above and beyond.