text: I'm a little hesitant to write such a poor review of a new business but I feel the need to let others know about the experience my friend and I encountered at this so called 'salon' , especially since I saw another deal posted online today.\n\nA friend and I purchased a deal for the severely discounted mani/pedi service through Google Deals and should have been wary of such a good deal. I believe it is just the one lady and scheduling the appointment took several phone calls and texts and weird conversations with a so call business partner.  I finally received a call back and after some discussion about accommodating my friend and I at the same time, it was decided that she could bring in a 'friend' and get us done at the same time so one didn't have to wait.\n\nAs Shar B stated, this is not in a salon but a rather small room within a building complex with limited space.  There are two tables and a small love seat where they perform the pedicures.  There is a limited amount of colors to pick from since as she stated, she was just starting out. Fair enough. The manicure turned out okay but I think she talked more than actually worked on my nails and my cuticles were barely trimmed. One of the main reasons I go for a manicure. At one point, she started to look for a tool and realized she had left it in her purse from an event the night before and went to retrieve it. I was shocked as she then started to use the tool on me! The other alarming part of all of this is, the two women talked in depth about the cleanliness of other salons and about how dirty they were and what kind of infections you could get. I'm no sanitization expert but I'm pretty sure pulling a tool out of your purse is NOT sanitized. We moved on to the pedicure and it was just as bad. My feet were placed in a bowl of water that had been brought in from another room since there is no running water in the room. I believe some hand soap was added to the water just before I put my feet in. Fancy.  At one point she even forgot to put a second coat of polish on my big toe.\n\nAnother thing I would like to mention was the conversation. We were told at length about how little they were making on the deal and she had hoped people would tip on the real value of $92 rather than the deal price. Yikes, now she's expecting $15-20 tip. In addition, we got to listen to some other stories that made both my friend and I raise a few eyebrows. \n\nOverall, it was a very odd, alarming, unprofessional and uncomfortable experience for close to two hours. I felt like my friend and I could have done a better job at home doing it ourselves...for free. At several times during the service I thought about just getting up and walking out. I don't like giving such a poor review of someone just starting their business but this 'business' needs some serious help. I would NEVER go back based on the service performed. Had I gotten this deal through Groupon, I would have requested a refund immediately from Groupon. Sorry.