text: I had this Company move my Family the end of July 2011. The owner at first was a great help to my family and allowed me to pay half in cash and the remainder by check, which was great. However that was the end of anything considered positive. He sent 3 guys that complained about the move and was certain as they walked in only 1 room of my home that it was to a 8hr job, when I was quoted half that. Long story short 9hrs later after they had milked the clock all they could. We began to beg the movers to finish getting our belongings off of the moving truck, as everything was just being unloaded into our garage the entire day except the large items such as sofas and TVs that they reluctantly place in the house. Our cream colored sofa has a large black greasy hand print (that we can't get out) on it. The day had dragged on so long because the pace they had set from the beginning. My youngest son even had to overhear one of the movers say \" This is Bullsh*t\". It took well over 90 minutes for the drive between houses which is normal about 20 minuet drive. The 3 of the movers had several instances where they were in our garage on their cell phones. The entire 9 hours our entire family helped by moving boxes to the driveway as a staging area. Prior to the movers' arrival we had everything Taken apart (Beds, ECT) and placed in 2 rooms, but it still did not speed up the process at all! It got so bad about 5 hours in that it was oblivious by the way they were loading the Box truck with all the unused space they left. That they were also going to try to get the move to take longer with excess trips having to be made between the homes. So to speed up the process, as a last resort we went and got a flatbed trailer and packed that up ourselves. I was very upset by this point because I had requested for 3 movers and a VERY large truck, and 9+hours later and they want to charge $800.00 (which is NOT at all reasonable for what they did, let alone the damage cost I incurred that day) so I paid $200.00 in cash the day of the move hoping we could speak to the owner about the blatant milking of time during the move and the damages caused by his movers. They didn't even bring hardly anything in the house let alone assemble anything; we had to do 2 loads on our own. We felt horrible on our moving day we were up that day from 5:00am to 10:00pm and was exhausted. I thought the reason you hire movers is to lessen the emotional and Physical strain of moving rather than doing it yourself.   As they unloaded the moving truck boxes were dropped which as you can see from his email below, the owner blames our packing. (Even though we used bubble wrap on anything breakable and also we marked FRAGILE clearly visible on all boxes that were breakable) It could not possibly be his movers poor handling and complete disregard of our items, one of my large decorative trees was knocked over and the setting it was in knocked loose and all the topping in the pot spilled onto the sidewalk and not one of the movers attempted to pick it up, my sons had too. As we began to notice damages throughout the day like the sofa we called and talked to DAVE the owner and he had completely dismissed us. So after this horrific day we called Dave again about the damages still no concern if we even got a response. I did not receive a decent response until I had to place a stop -pay on the remainder of the payment for the move. At that point it seems I had gotten Dave's attention in a negative way because not only did he write the email in regards to the pictures of our damages that I have included below, but threatened the file criminal charges for writing a bad check and for theft of services. When we could have solved this situation civilly or through small claims and I was fine with either. Throughout all of this it got so bad that the owner even called my wife a Bit*h and began calling me that my family  \" White Tra*h! \" type of racial slurs. I'm just hoping to keep someone's family from having to do business with someone like this; I wish I could have known.....\n\n\nSee his email... In response I am not comfortable in fixing my furniture with a marker! I ask would you?\nI do have a group on facebook , with more infomation just search company name in groups