text: This is the WORST property management company I have ever dealt with. For a while there was NO emergency contact number so if something went wrong with your property on an off hour (which it generally does) you are left to deal with and pay for the problem.\nWe rented from a house on Swenson St and one night the toilets and sinks overflowed with raw sewage. We tried calling the emergency number to no avail and called a plumber who charged us over $200 and Southwest Management refused to reimburse us! \nWe set-up a walk-thru with our new property manager (after our current one was fired) four times and he never showed. Then, he sent us a letter stating that we weren't letting him on the property! After numerous phone calls and emails he finally returned our call and came by to inspect the house. TWO WEEKS LATER we received a certified letter in the mail stating that they suspected drug usage in the house!!!! \nI have never in my life been so mistreated by a property management company. Do your research before you move and beware Southwest management.