text: This review is about a year and a half late. Only until I saw her today on yelp is when I thought, \"I need to let these women know what MY experience was\". My initial interaction with Sean wasn't the best. I called her expecting to set up an appointment  only to receive a less than \"warm\" reception from her. Sean was rude, irritated and short. She basically told me (paraphrasing) that I needed to pay her up front by depositing the money in her account. Hmm! Ok! I immediately went to Wells Fargo, deposited the money so she would at LEAST take me seriously. After I made the deposit she explained to me that recently she had been setting appointments for people who didn't show. Odd, but ok! I need my hair done! She makes the appointment, assures me that she ll be ready 6am and it will take her 8-10 hours. I wake up at the crack of dawn to only knock on the door to NOTHING. Nobody comes to the door! I call her, NOTHING. I hated to bang on the door but, I drove 25minutes away from my house, at 5:30am! Finally, a smaller version of her came to the door. It was her gorgeous daughter! She was so sweet. She apologized and said her mom was still sleep. She tried to make me as comfortable as she could. Sean came down 20 minutes later explaining that she was up all night doing hair. Before she started, I told her that I wanted my micro braids to NOT be cut. I don't want them all being the same length (personal preference).She told me ok, and got started. After about every 2 hours, she would call her daughter to cut the \"fly away\" hairs off the braids (to make them neater) and flat iron the hair (which was odd again. Who flat irons synthetic hair? )while she laid on the couch and tried to get 10 minutes of sleep. Fine by me until I felt my braids get a lot lighter. She CUT MY BRAIDS! The very THING that I didn't want. I couldn't even be mad at her daughter though. I immediately said \"Oh nooo!\" Her mom woke up and said \"She didn't want her braids cut!!\". I'm thinking, \"Why are you yelling at your daughter, when it's YOUR fault?\" Her daughter wasn't around when I told her that I didn't want them cut!  So, now I'm just sitting there frustrated. Then as Sean is braiding, I'm noticing that she's braiding down only midway. Meaning, I still have my REAL hair sticking out of the synthetic hair? WTF? I asked her \"you're not going to braid it all the way down\" She told me no. I paid her EXTRA $$$ because my hair is longer, and I have a big head. I'm used to paying a little bit more. Only to not get my hair ALL THE WAY BRAIDED! So now, I have cut braids with my hair sticking out the braid. No wonder she says you can't get the braids wet! I get braids SO that I'll be able to get my hair wet! The conclusion was, I had small braids with the bottom of them being BIG AND POOFY. She KNEW I wasn't happy as she asked to take a picture of it and saw my face. Her response? \"Smile, you'll get used to it\". It took me a WEEK to braid those braids all the way down. Of course she posted my picture on her fb page. I like to actually get my hair braided for convenience. Not a week of inconvenience!