text: I was very impressed by the customer service here. I had just gotten a flat across the street, around 5:15 so I drove over to Big O to get a new tire. Little did I know that they close at 5! The guy behind the counter was cool though and still took care of me. They didn't have the tire I needed in stock, but they were nice enough to change my flat to my spare, all for free.\n\nIf they had the tire I needed, I would have bought a whole set of 4!