text: I have only been to this vet once, for routine shots for my 6 month old puppy.  I chose this vet because it was close to my house.  I called and made an appointment and no one was in the waiting room when I arrived.  In fact, other than standing in the center of the reception area, there is nowhere to wait other than a plastic bench in the far corner, about as far away from the reception area as you can be while still being in the same room.  \n\nI was quickly put into a small, airless examining room with my dog.  And there we sat.  For 45 minutes.  I am not claustrophobic, but if I were, it  would have been terrible.  A vet tech finally came in and whisked the puppy out of the room after saying about two sentences to me.  I waited for another 15 minutes, and then I heard voices outside of the door where my dog had been taken.  I stood up and looked through the window in the door to see four vet techs standing around shooting the breeze.  I think one of them saw me looking because all of a sudden I had my dog back and I was out the door.  I never saw an actual vet,  so I can't comment on how good the vet medicine is.  \n\nBack in the reception area, I presented a coupon I had printed from their website, but they wouldn't accept it.  They told me it was expired even though it didn't have an expiration date and then they denied that I got it from their website.  Total cost: $80 and I was then told that the puppy would need another round of shots in four weeks, even though they had originally told me she wouldn't need any more shots for a year.  And if you want to get your dog fixed, they will tell you over the phone that it is $80, but then when you ask for an estimate in the office after the exam, they tell you that they have to do bloodwork and then suddenly it is $180.  I took my dog down to spay and neuter center and it was $100 for everything, including pain meds.  \n\nAfter I left the office, I looked at my receipt and I had been charged $20 for an \"exam\".  I know my dog was not examined because all of the techs were out talking in the hall.  \n\nIf you need something simple like shots and you don't mind sitting and waiting in a 6 ft by 10 ft room for an hour and you don't mind chilly receptionists and getting overcharged, then you would be fine taking your pet here.  If you actually expect to see an actual vet or if you expect your veterinary hospital to care about your pet, don't go here.