text: I am a thrift store hound and this goodwill sucks. I do frequent it because its in my neighborhood, but if given the chance, I go elsewhere. First of all, I noticed many reviewers complaining of reduced inventory. that is because of the goodwill scandal in the news about how they handle their finances and that the upper management of this supposed charity organization rakes in millions of dollars every year. so many simply will not give their donations to goodwill anymore. second, and I have noticed this at other thrift stores too now that thrifting has become trendy...the prices have skyrocketed. but more so in this store probably because its in ahwatukee and they know the affluent residents will pay the prices. however, I have noticed some ridiculous price tags on used items whereas it was either more than you could buy new at wal mart or ikea or only a dollar or two cheaper than new. I routinely shake my head when I'm in there at the prices they want for junk. the staff here is usually very very rude and cold and unprofessional. however, around Halloween I noticed a lot of new faces that seemed to be friendlier. beware when you buy electronics, they do not test them and they are often broken/don't work. also, around the holidays esp Halloween, they price gauge BIG TIME! they take everyday clothing and put it on their costume racks and double the price...then, because its for Halloween they will not refund or exchange it. I bought a graduation robe and they had it on the Halloween rack for $10! one flimsy piece of material! It was the wrong color and they wouldn't exchange or refund. I found the same robe at savers for 3.99. Finally, I don't like the fact that every time you buy something, they ask you to round up and donate your change from your purchase. So I usually say no because of their high prices and the fact that I already donate by buying things and also donating my belongings there. when I say no, they usually give me a cold look, but its on principle.