Judul: Analisis Kepuasan Konsumen Rumah Makan Pecel Lele Lela Cabang Bekasi Utara.
Abstrak: Tumbuhnya industri makanan dan minuman di Kota Bekasi menjadikan persaingan di bidang kuliner, terutama restoran semakin ketat. Pelaku usaha kuliner diharuskan mampu memahami apa yang dibutuhkan dan diinginkan konsumennya untuk menjaga eksistensinya dalam industri kuliner. Salah satu pelaku usaha di bidang kuliner adalah Rumah Makan Pecel Lele Lela. Meskipun masih tetap bertahan setelah berdiri sejak tahun 2010, namun jumlah pengunjung dari waktu ke waktu terus mengalami fluktuasi. Rumah Makan Pecel Lele Lela merupakan salah satu Kuliner dengan model franchise/waralaba yang ada di Kota Bekasi dan merupakan salah satu kuliner yang memiliki sensasi khas ditengah banyaknya rumah makan atau warung tenda yang menyediakan masakan pecel lele. Tujuan dari penelitian ini adalah untuk mengetahui karakteristik dan kepuasan pelanggan. Responden dalam penelitian ini adalah sebanyak 100 orang. Metode yang digunakan dalam penelitian ini adalah Consumer Satisfaction Index (CSI), Important Performance Analysis (IPA). Hasil penelitian menunjukkan bahwa nilai indeks kepuasan pelanggan adalah 78.16 persen yang dikategorikan "sangat puas".
Keyword: ikan lele, kuliner, kepuasan konsumen, CSI, IPA

Judul: Analisis kepuasan konsumen terhadap produk dan pelayanan rumah makan Pecel Lele Lela Bogor
Abstrak: Restaurant is a general term to refer to the gastronomic venture that serves the community and provides a place to enjoy the dish and set specific rates for food and service. In this case one of the restaurant which is a franchise business or franchise that serves catfish is Pecel Lela Restaurant located in the office Jl. Jend. Sudirman, Bogor. During provide culinary services restaurant fluctuated number of visitors who often makes its own concerns for managers both in extending its franchise license or in other decisions. Responding to the manager really needs to consider anticipatory measures by way of diagnosing directly through customer satisfaction surveys that need to be made to the minimum community begins with a study of consumers who came to then take a decision at a later stage. Based on the analysis conducted on 60 respondents (consumers) are Pecel Lela Restaurant serving food should speed up the time ordered by the consumer, serves favored or preferred by consumers so they can refer to friends or family, and the promotion of Restaurant Pecel Lele Lela itself.
Keyword: Bogor Agricultural University (IPB), customer satisfaction surveys, Restaurant Pecel Lele Lela

Judul: Hybrid solar cells of ZnO nanoparticles/chlorophyll was modified metal ions (Zn2+ and Cu2+ )
Abstrak: Zinc Oxide (ZnO) is a n-type semiconductor with a wide the energy band (Band Gap) is 3.37 eV at room temperature and 3.34 eV at low temperature with a large exiton binding energy is 60 meV. ZnO has been synthesized by hydrothermal method, resulting in a decrease in particle size over the duration of the hydrothermal changes. Crystallographic structure of ZnO were characterized using XRD, has shown the characteristic pattern of a hexagonal wurtzite structure, the crystallite size increases to changes in particle size. Changes in particle size has also led to a change in the absorption peak of ZnO as has been demonstrated posted under test using the optical properties of UV-Vis spectrophotometer. Changes of this uptake has also led to changes in the energy band gap, which increases its band gap energy of the particle size. In electronic applications, especially in solar cells. Chlorophyll is considered less effective, because of their very nature are easily degraded as a result of several reactions which are acid, lighting and temperature. The results of the stability test using a halogen lamp 34 W/m2 for 5 hours, that the substitution of chlorophyll with metal ions Zn2+ and Cu2+ has been shown to form more stable than natural chlorophyll. The characterization of the optical properties, the combination of ZnO / chlorophyll in the form of hybrid films has led to a shift in the absorption region of ZnO becomes more widely from the UV to Visible. ZnO/chlorophyll has absorption range of 350-515 nm, ZnO / Zn-feofitin 332-401 nm and 332-632 nm for Cu-feofitin. The combination of ZnO/chlorophyll and CuSCN as a solid electrolite in hybrid solar cell, a modified chlorophyll with metal ions Zn2+ and Cu2+ has been shown to form a more stable I-V curve. It is characterized by its fill factor value greater than natural chlorophyll. Nevertheless, solar cells with natural chlorophyll has been able to produce higher efficiency values of chlorophyll were substituted.
Keyword: Hydrothermal, ZnO/Chlorophyll modified, Hybrid Solar Cell