Judul: Penerapan Information Technology Infrastructure Library Framework Pada Sistem Manajemen Service Desk  (Studi Kasus: PT Tridas Widiantara)
Abstrak: Salah satu framework yang banyak digunakan adalah Information Technology Infrastructure Library (ITIL) framework. Keuntungan menerapkan ITIL sangatlah banyak. Perusahaan secara signifikan dapat menghemat biaya, meningkatkan proses, dan meningkatkan pelayanan.
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Judul: Automatic Measurement of Information Technology Personnels Performance in Jakarta State Islamic University Based on ITIL v3 Roadmap
Abstrak: COBIT 5 dan ITIL V3 adalah standar kerangka kerja dalam lingkup IT Service Management yang telah digunakan secara luas dalam dunia teknologi informasi. Penggunaan kerangka kerja yang standar akan sangat menguntungkan organisasi dalam hal kolaborasi dan koordinasi. Dalam pengelolaan Sumber Daya Manusia pada sebuah organisasi, pengukuran kinerja bukanlah hal yang baru. Beberapa vendor telah mengembangkan aplikasi yang sesuai dengan standar manajemen teknologi informasi ITIL, seperti Manage Engine, Axelos, dan SysAid, namun aplikasi-aplikasi tersebut belum menggunakan indikator kinerja yang terintegrasi dengan balanced scorecard dan COBIT sehingga cakupan aplikasi-aplikasi tersebut belum mencapai fungsi kontrol dan evaluasi sesuai dengan tujuan dan rencana strategis organisasi., COBIT5 and ITIL V3 are the standard frameworks for IT Service Management which has been used widely in the world of information technology. The use of a standard framework will greatly benefit the organization in terms of collaboration and coordination. In terms of Human Resources management in an organization, performance measurement is not a new thing. Several vendors have developed applications based on ITIL information technology management standards, such as Manage Engine, Axelos, and SysAid, but these applications do not use performance indicators integrated with the balanced scorecard and COBIT so the scope of these applications have not yet reached the functions of control and evaluation in accordance with the organization's goals and strategic plans.
Keyword: COBIT5, KPI, Performance Measurement

Judul: Mud Crab’s (Scylla serrata Forskal 1775) Response to Different Decaying Level of Gold Snail (Pomacea canaliculata Lamarck 1822) Bait.
Abstrak: Mud crab is well known as omnivorous-vigorous-voracious-opportunistic-scavenger. These intertidal animals applies mainly chemoreception in their predatory behaviour. It has been commonly assumed that non fresh gold snail bait is better than fresh bait in stimulating the mud crab. This research's aim is to analyze mud crab response to different decaying level of gold snail bait. Their response were observed as time required to touch the bait and pattern and direction of the mud crab in approaching the baits. The different decaying level of gold snail baits were shown on Total Volatile Base Nitrogen (TVBN) as 16.3 mg/100g (0 day); 534.1 mg/100g (3 days); and 887.4 mg/100g (6 days). The research was conducted from July 2009 until February 2011. The TVBN test for gold snail baits were conducted at Laboratory of BBPPHP Jakarta. The experiment was conducted in Pemalang. The result showed that the average period of mud crabs to touch the baits were 52.14 minutes; 61.57 minutes and 52.57 minutes. Anova test concluded no sufficient evidence of significant effect of TVBN content of gold snail bait on mud crab’s feeding behaviour. Movement pattern B, i.e. left and right deviation followed by straight forward movement to the bait, was commonly exhibited by the crabs. Consequences of time period required by the mud crab to approach the bait on fishing operation is discussed.
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