Judul: Analisis Kepuasan Konsumen Restoran Mie Aceh Kurnia (Studi Kasus Dramaga Bogor).
Abstrak: Consumer satisfaction is an important factor that must be owned by Mie Aceh Kurnia restaurant in order to grow and win the competetition with other restaurants. Increased student satisfaction can be done by applying managerial implications and improve service management that easy to implemented by restaurant management. This research was conducted to identify the characteristics of the consumers, the level of customer satisfaction through marketing mix restaurant and analyze attributes of marketing mix which could affect customer satisfaction of Mie Aceh Kurnia restaurant as a priority managerial implications of marketing Identification of consumer characteristics was be done by using descriptive analysis, while the customer satisfaction analysis carried out by using Structural Equation Model (SEM). The results shows that the performance of service attributes in the marketing mix that needs to be improved is the taste of the food, the uniqueness of the food, serving food, large parking area, hygiene facilities and infrastructure also the diversity of menu. The dimension of marketing mix significantly affect customer satisfaction ratings are price, place and people. While the dimensions of the marketing mix that does not significantly affect customer satisfaction is the product and promotion.
Keyword: Marketing mix, costumer satisfaction, managerial implication

Judul: Analisis Kepuasan Konsumen Restoran Manat Putera di Kecamatan Banjarsari Kabupaten Ciamis
Abstrak: Manat Putera restaurant is one of the restaurants in the District Banjarsari, Ciamis Regency. Rapidly development of the restaurant business, will increase competition in grabbing the attention of customers. The purpose of this study to determine the characteristics, performance and importance, customer satisfaction with the marketing mix attributes Manat Putera restaurant. The results of the characteristics analysis of respondents Manat Putera restaurant is the most visited respondent male sex (56 percent), aged 31-40 years (40 percent), location of residence outside the district (52 percent), married status (77 percent), the status of undergraduate education (32 percent), working as a teacher / lecturer (32 percent), revenue per month over 5 million rupiahs. IPA analysis results, the attributes that need to be improved is the price, discounts, promotion, hospitality and courtesy waiters, menu presentation speed, alertness waitresses, and parking facilities. The results of the CSI analysis valued at 72.18 percent was found that overall customer satisfaction. Overall customers who visit feel satisfied but a decrease in the number of visitors is based on the observation due to the inability to provide facilities restaurant parking lot and extensive visitor habits that are too long to eat and rest at Manat Putera restaurant.
Keyword: customer satisfaction, marketing mix

Judul: Infeksi Virus Parainfluenza Pada Anjing
Abstrak: Virus parainfluenza anjing termasuk famili Paramyxoviridae, berbentuk pleomorf dengan ukuran bervariasi (bergaris tengah antara 100-500 nm), berpembungkus peka ether, berisi genom RNA dan secara serologis mempunyai kesamaan dengan virus SV-5 kera; dikenak sebagai salah satu kausa penting dari sindrom "kennel cough". Infeksinya dapat mengenai anjing semua umur yang belum pernah terinfeksi atau mendapatkan vaksinasi mengakibatkan gejala klinis ringan yang terbatas pada traktus respirasi atu infeksi yang secara klinis tidak memperlihatkan gejala nyata. Gejala klinis yang nampak setelah masa inkubasi (1-5 hari) terlewati berupa batuk yang tidak berat selama beberapa hari, berbagai tingkat tonsilitis dan pharyngitis dan kadang-kadang ditemukan kenaikan temperatur rektal antara 1-2 derajat C dari temperatur normal rat-rata. Anjing terinfeksi mengandung virus pada traktus respirasi bagian atas dan bawah serta limfonoduli sampai hari ke 9 setelah infeksi. Penyebaran virus antar anjing terjadi secara aerogen.
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