Judul: Resilience Strategy in Managing Operational Risk at CV Virdi Organizer
Abstrak: CV Virdi Organizer merupakan perusahaan agen biro perjalanan yang berfokus pada jasa perjalanan ke seluruh Indonesia. CV Virdi Organizer mengalami kerugian sebagai akibat dari belum diterapkannya manajemen risiko berbasis SNI ISO 31000:2018. Penelitian ini bertujuan untuk menetapkan lingkup risiko operasional, menganalisis tingkat dan penerimaan risiko operasional, dan menentukan perlakukan risiko serta strategi resiliensi pada CV Virdi Organizer. Penilaian risiko menggunakan Teori Godfrey, perlakuan risiko menggunakan Teori Flanagan dan Norman, dan strategi perlakuan risiko menggunakan Teori Fiksel. Hasil penelitian ini menemukan tiga lingkup risiko operasional dengan jumlah risiko 22. Dampak risiko terdiri dari enam risiko ekstrem dengan tingkat penerimaan unacceptable, satu risiko tinggi dengan tingkat penerimaan undesirable, 12 risiko sedang dengan tingkat penerimaan acceptable, dan tiga risiko rendah dengan tingkat penerimaan negligible. Perlakuan risiko yang tergolong transfer terdiri dari 3 risiko, perlakuan risiko yang tergolong reduction terdiri dari 16 risiko, dan perlakuan risiko yang tergolong retention terdiri dari 3 risiko. Strategi yang dapat diterapkan perusahaan yaitu dengan membuat kontrak perjanjian, menggunakan asuransi, menerapkan SOP yang ketat, dan diversifikasi lini bisnis., CV Virdi Organizer is a travel agency company focusing on travel services throughout Indonesia. CV Virdi Organizer has experienced several losses due to the lack of implementation of risk management based on SNI ISO 31000:2018. This study aims to establish the scope of operational risks, analyze the level and acceptance of operational risks, and determine risk treatments and resilience strategies for CV Virdi Organizer. Risk assessment uses Godfrey
Keyword: operational risk, risk management, resilience strategy, travel agency

Judul: Operational Risk Management of Logistics Companies (Case Study: CV Putra Tunggal Perkasa)
Abstrak: CV Putra Tunggal Perkasa adalah perusahaan logistik yang menyediakan jasa transportasi untuk mitra tunggalnya yaitu PT Pasopa Naga Plastik. Pada proses bisnisnya CV Putra Tunggal Perkasa belum menerapkan sistem manajemen risiko yang tepat yaitu ISO 31000:2018 sehingga masih mengalami berbagai risiko operasional seperti kasus klaim yang terus meningkat. Penelitian ini bertujuan untuk mengidentifikasi; menganalisis risiko; serta merumuskan strategi dalam penanganan risiko bagi CV Putra Tunggal Perkasa. Metode yang digunakan pada penelitian ini yaitu Failure Mode and Effect Analysis (FMEA) dengan memberikan penilaian berdasarkan nilai Risk Priority Number (RPN) dan dilanjutkan penanganan risiko dengan nilai kritis. Penelitian ini diambil bulan Februari hingga bulan Juni 2024 di Kota Padang dengan 7 orang responden dilakukan wawancara mendalam. Diperoleh 19 risiko operasional yang teridentifikasi dengan 5 area lingkup operasional, 5 risiko yang diberikan perlakuan risiko dengan nilai RPN yang berada di atas atau sama dengan nilai kritis yaitu kerusakan truk pada saat proses pengiriman, kecelakaan truk pada saat proses pengiriman, karyawan yang tidak jujur, bencana alam, dan kemampuan PT Pasopa Naga Plastik sebagai mitra menurun., CV Putra Tunggal Perkasa is a logistics company that provides transportation services for its sole partner, PT Pasopa Naga Plastik. In its business processes, CV Putra Tunggal Perkasa has not yet implemented an appropriate risk management system, namely ISO 31000:2018, resulting in various operational risks, such as the increasing number of claims. This study aims to identify, analyze risks, and formulate strategies for risk management for CV Putra Tunggal Perkasa. The method used in this study is Failure Mode and Effect Analysis (FMEA), which assesses risks based on the Risk Priority Number (RPN) and follows up with critical risk handling. The research was conducted from February to June 2024 in Padang City, involving in-depth interviews with seven respondents. The study identified 19 operational risks across five operational areas, with five risks requiring special treatment due to RPN values at or above the critical level: truck damage during delivery, truck accidents during delivery, dishonest employees, natural disasters, and the decreased capability of PT Pasopa Naga Plastik as a partner.
Keyword: SNI ISO 31000:2018, Failure Mode and Effect Analysis, Risk Priority Number

Judul: Synthesis of Apatite - Chitosan Composite Using Duck Eggshell and Chitosan with Temperature and pH Control
Abstrak: Composite of apatite-chitosan was prepared by using chitosan as polymer matrix. Calcium phosphate was prepared from CaO and (NH4)2HPO4, which the ratio Ca : P had to be 1.67. Chitosan is produced by deacetilase from biopolymer chitin. Duck eggshell (95% CaCO3) as starting material was converted to be calcium oxide (CaO) through calcinations with temperature 1000oC for 5 hours. In-situ and ex-situ methods were prepared from apatite and chitosan (dissolved with acetate acid 2%). Calcium phosphate prepared for bone implantation, but it is too fragile and brittle to be implant into the body. So addition of chitosan can decrease crystalinity and increase mechanic characteristic (tougher). Composite apatite-chitosan was resulted by fast precipitation. Fast precipitation was held in a breaker glass with nitrogen atmosphere, under controlled temperature at 37oC and pH 7, in order to increase amount of hydroxyapatite. Precipitation with CaO which was dropped by (NH4)2HPO4. Hydroxyapatite and chitosan were appearing at samples with in-situ and ex-situ methods which indicating by peak matching of XRD (closed lattice parameter, crystal size), overlapping at FTIR spectra and supporting by SEM picture (homogenous and agglomerated particle). However, it still needs further research to examine biocompatibility osteoconductive degree of sample by in-vivo and in-vitro test.
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