Judul: Analisis Kepuasan Dan Loyalitas Konsumen Pada The Jungle Water Park (TJWP)
Abstrak: Customers' satisfaction is on important factor because it could affect the customer-oriented company's development. The objectives of this research are analyzing the character of TJWP's customers, analyzing the relationship between dimension variable and atributes and analyzing service quality variable with satisfcaction variables and loyalty. Most of TJWP's respondents' characteristics is still in school year and have middle-low income and they have visited TJWP together with their school as a field trip program. All of the indicator variables have the positive and significant relation to service dimension variable, satisfcaction, and loyalty. The exogen laten variable relationship such as assurance, tangible and emphaty dimension have the biggest coeficient score so that they have the strongest relationship. They are positively but insignificant influence satisfaction and loyalty. Mean while reliability and responsiveness variables show the least relationship and negatively influenced satisfaction and loyalty and it is insignificant. Satisfaction has positive relationship to loyalty but it has a small beta and insignificant t-value so that the customers who feel satisfy with the service that has been accepted uncertain to be loyal to TJWP.
Keyword: tangible, satisfaction, responsiveness, reliability, loyalty, emphaty, assurance

Judul: Analisis Strategi Bauran Pemasaran Jasa terhadap Keputusan Berkunjung pada The Jungle Waterpark Bogor
Abstrak: Pariwisata merupakan industri yang sangat berperan dalam menghasilkan devisa dan meningkatkan perekonomian negara. The Jungle Waterpark adalah salah satu obyek wisata bermain wahana air yang popular di Kota Bogor. Agar tetap bertahan dalam persaingan bisnis, dibutuhkan strategi yang tepat dalam pengelolaan bisnis. Strategi yang dapat dilakukan adalah memahami perilaku konsumen khususnya pengambilan keputusan pembelian, dan menerapkan strategi bauran pemasaran jasa yang tepat. Penelitian ini bertujuan (1) Mengidentifikasi karakteristik konsumen The Jungle, (2) Menganalisis proses pengambilan keputusan konsumen dalam pembelian jasa wisata The Jungle, (3) Menganalisis pengaruh bauran pemasaran jasa terhadap keputusan berkunjung pada The Jungle, (4) Menganalisis tingkat kepentingan peubah bauran pemasaran jasa. Metode pengolahan dan analisis data menggunakan analisis deskriptif, regresi linear berganda dan Importance Performance Analysis (IPA). Hasil penelitian menunjukkan secara simultan bauran pemasaran jasa berpengaruh terhadap keputusan berkunjung pada The Jungle dan secara parsial peubah harga memiliki pengaruh nyata terhadap keputusan berkunjung pada The Jungle. Peubah harga memiliki bobot kepentingan yang paling tinggi pada analisis tingkat kepentingan antar peubah.
Keyword: Analisis bauran pemasaran, jasa, keputusan pembelian

Judul: Sintesis α-Fe2O3 menggunakan metode sol gel
Abstrak: In this reseach was succeeded make powder α-Fe2O3 with particle size 202.64 nm. Synthesis using Sol-Gel method with SiO2 coating derived from Si(OC2H5)4 at temperature of 750 oC for 5 hours. Characterization XRD prove that sample form is α-Fe2O3 (11 peaks) and β-Fe2O3 (2 peaks) with crystal size 20.69125 nm and crystallization 44 %. The cystal structure of α-Fe2O3 is rhombohedral and β-Fe2O3 is hexsagonal. Optic characterization show that the sample absorbing light at wavelength less than 480 nm. Bandgap energy of the optical characterization measurments is 2.74 eV.
Keyword: α-Fe2O3, annealing, bandgap energy, sol-gel, crystal structure.