Judul: The Impact of Push-Pull-Mooring Effects on E-marketplace Customer Switching in COVID-19 Pandemic Era in Bogor City
Abstrak: Tren belanja online pada masa pandemi COVID-19 mengakibatkan persaingan antar e-marketplace semakin ketat karena para pelanggan semakin kritis dalam memilih alternatif terbaik yang sesuai dengan daya beli mereka. Pelanggan dapat melakukan perpindahan apabila e-marketplace yang digunakan kalah bersaing dengan berbagai e-marketplace pesaingnya. Penelitian ini bertujuan untuk mengidentifikasi karakteristik pelanggan e-marketplace di Kota Bogor; menganalisis pengaruh push-pull-mooring effects terhadap switching intention; menganalisis pengaruh moderasi mooring effects terhadap hubungan antara push effects dan pull effects dengan switching intention; dan menganalisis pengaruh switching intention terhadap switching behavior pelanggan e-marketplace. Penelitian ini menggunakan sampel sebanyak 280 orang penduduk Kota Bogor. Metode penentuan sampel yang digunakan adalah non-probability sampling jenis convenience sampling. Penelitian ini menggunakan analisis SEM-LISREL. Hasil penelitian ini menjadi rekomendasi untuk berbagai perusahaan e-marketplace dalam menyusun strategi untuk meminimalisir perpindahan pelanggannya., The online shopping trend during the COVID-19 pandemic era has increased fierce competition between e-marketplaces, as customers became more critical in choosing the best alternative that appropriate to their purchasing power. Customers can switch to other e-marketplaces if the one that they used is unable to compete with its competitors. This research aims to identify the characteristics of e-marketplace customers in Bogor City; analyze the effect of push-pull-mooring effects on switching intention; analyze the moderating effect of the mooring effects on the relationship between push effects and pull effects with switching intention; and analyze the effect of switching intention on switching behavior of e-marketplace customers. The sample of this research was 280 citizens of Bogor City. The method of determining the sample was non-probability sampling with its convenience sampling type. This research used SEM-LISREL analysis. The results of this research become recommendations for e-marketplace companies in developing strategies to minimize their customers switching.
Keyword: e-marketplace, push-pull-mooring effects, switching intention, SEM-LISREL

Judul: Pengaruh Push-Pull-Mooring Effects Terhadap Perpindahan Pelanggan Layanan Video On Demand di Jabodetabek
Abstrak: Seiring meningkatnya COVID-19, berbagai peraturan ditetapkan Pemerintah Indonesia, salah satunya ialah work from home, yang berarti bekerja dari rumah. Dengan adanya kebijakan work from home ini mengakibatkan adanya peningkatan tren video on demand di Indonesia. Pada tahun 2021, layanan video on demand di Indonesia mengalami fluktuasi total konsumsi streaming. Hal ini tentu menyebabkan persaingan antar penyedia layanan video on demand bersamaan dengan banyaknya penyedia layanan serupa di Indonesia. Pelanggan dapat melakukan perpindahan dengan mudah apabila layanan yang digunakan ternyata tidak sesuai harapan. Penelitian ini bertujuan untuk mengetahui karakteristik pengguna video on demand, menganalisis pengaruh push-pull-mooring effects terhadap switching intention, dan menganalisis pengaruh switching intention terhadap switching behavior. Sampel penelitian ini sebanyak 275 orang yang tersebar di Jabodetabek dan metode yang digunakan ialah non-probability sampling jenis purposive sampling dan quota sampling. Penelitian ini diolah menggunakan SEM-AMOS. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh antar push-pull-mooring dengan switching intention dan switching intention berpengaruh terhadap switching behavior., As COVID-19 increases, various regulations have been set by the Indonesian government, one of which is working from home. The work-from-home policy has increased the video-on-demand trend in Indonesia. In 2021, video-on-demand services in Indonesia experienced fluctuations in total streaming consumption. It is led to competition between video-on-demand services and many similar service providers in Indonesia. Customers could switch easily if the video-on-demand service is not as expected. This study aims to determine the characteristics of video-on-demand users, analyze the impact of push-pull-mooring effects on switching intention, and analyze the impact of switching intention on switching behavior. The sample of this study was 275 people spread across Jabodetabek, and the method used was non-probability sampling, namely purposive sampling and quota sampling. This research was processed using SEM-AMOS. This study's results show an influence between push-pull-mooring and switching intention, and switching intention affects switching behavior.
Keyword: video on demand, push-pull-mooring effect, SEM-AMOS

Judul: Posisi Filogenetik Kura-Kura Carettochelys Insculpta  (Reptillia: Testudinata)
Abstrak: Carettochelys insculpta is an endemic freshwater turtle of southern Papua and northern Australia. Phylogenetic position of this turtle is remain unresolved until now. Most of the research conducted show close relationships of C. insculpta and members of Trionychidae family. However, some of the research show distance between C. insculpta and members of Trionychidae family. This research is conducted to analyze phylogenetic relationship between C. insculpta and other members of Testudinata using 12S rRNA, 16S rRNA, and both gene as markers. DNA samples were obtained from three different organisms of C. insculpta. Two species used as outgroups were Alligator mississippiensis and Iguana iguana. Phylogenetic analysis was carried out using Neighbor-Joining method with Felsenstein 1981 (F81) modeltest. A polytomy tree of Testudinata was produced by using 12S rRNA gene. However, analysis using 16S rRNA and both genes as markers confirmed that C. insculpta was located between the Chelonidae and the Trionychidae family.
Keyword: