Judul: Analisa Pengaruh Kalibrasi Dalam Pengendalian Kualitas Produk Terhadap Customer Claim di PT. AMA - Bogor
Abstrak: Calibration is used to ensure all measurement, inspection, and testing tools by comparing to standard. So that, it can guarantee the standardization of product quality measurement result in quality control. The purposes of this research are to analyze the causative factor of customer claim PT. AMA, the calibration implementation in product quality control, and the calibration influence toward customer claim at PT. AMA. The method which used at PT. AMA to analyze the product quality is seven basic quality tools, such as check sheet, pareto diagram, causality diagram, and stratification diagram. Check sheet is used as data from customer claim report. Stratification diagram is data classification, so that a group which caused a problem can be observed. Pareto diagram is used for searching customer claim importance data, so that the most of claim type can be observed. Causality diagram is used to find the root cause so the problem solving become effective. Linear Regression Analysis is used to analyze the calibration influence in product quality control.
Keyword: Customer Claim., Product Quality Control, Calibration, Bogor Agricultural University (IPB)

Judul: Strategi pengendalian mutu produk plastic injection menggunakan metode seven tools pada PT. Honoris Industry, Ciawi
Abstrak: The effort to meet customer satisfaction company must increase service assurance to keep coustomers trust .The goal of Quality Control And Quality Assurance is that the company has a competitive advantage . Since the mid 1980 concept of quality has envolve to increas value of company. Total Quality Management makes the organization and focuses on quality. Does PT . Honoris Industry has applied Quality Control System to know has controlled or uncontrolled and knowing what influences of quality in production. Then to see Factor analysis a company analyzes the system in producing area. In the analysis there are analyzes by histogram , control charts , cause-effect diagram and Pareto charts . After analyzed the company is uncontrolled in complain customer prces and productivity but bot of them the divisi of quality control and production divison has increased with positve trend. It is good that a company has improved a process to increase benefit and value.With pareto chart a company knows that the most factor of deffect is short mould, so a manager can formulate a startegi to decrease a problem.an the cause in deffcts areMan ( physical , mental , skills ) Materials ( Fitness requirement ) , Method ( shift turnover ) Engines ( repair and maintenance ) Measurement (error djugement ) and Environment ( TEMP , circulation ) .
Keyword: Bogor Agricultural University (IPB), Customer statisfaction, Quality control, Production, Seven tools

Judul: Light Microscope Study of ConnectiveTissue in The Spleen of Common Rousette Bat (Rousettus amplexicaudatus)
Abstrak: The spleen is the largest lymphoid organ. As a secondary lymphoid organ, in addition to its immune function, the spleen also has functions as blood filtration, storage, and hematopoiesis. The spleen has different morphologies between species that support different physiological functions, one of which is the difference in the structure of the capsule and trabeculae. Capsule and trabeculae of the spleen generally consist of connective tissue and smooth muscle. The thickness of smooth muscle composed together with connective tissue in the capsule and trabecula determines the function of the spleen that is divided spleen into three storage, defense, and intermediate. Bats are the reservoir of various zoonotic diseases. Bats are thought to have unique immune systems compared to other mammals but the characteristics of its immune organs such as the spleen have never been studied before. This study was conducted to examine the characteristics of capsulae and trabecula of the Common Rousette (Rousettus amplexicaudatus).
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