Judul: Pengaruh Kualitas Pelayanan dan Harga Produk terhadap Kepuasan Konsumen
Abstrak: Kepuasan konsumen diduga dipengaruhi oleh kualitas pelayanan dan harga produk. Penelitian ini bertujuan untuk menganalisa pengaruh kualitas pelayanan dan harga produk terhadap kepuasan konsumen AGRIMART. Responden dalam penelitian ini yaitu mahasiswa Program Pendidikan Kompetensi Umum (PPKU) IPB sebanyak 250 orang. Penelitian ini menggunakan desain cross sectional study. Pemilihan lokasi penelitian dilakukan secara purposive. Hasil penelitian menunjukkan bahwa 54.8 persen responden mengategorikan kualitas pelayanan AGRIMART pada kategori rendah. Selain itu, terdapat pengaruh kualitas pelayanan terhadap kepuasan konsumen. Hasil penelitian menunjukkan tidak terdapat pengaruh harga produk terhadap kepuasan konsumen. Selain itu, hasil penelitian juga menunjukkan bahwa persepsi responden terhadap harga produk AGRIMART berada pada kategori rendah. Hasil uji hubungan menunjukkan bahwa terdapat hubungan antara uang saku dengan kepuasan secara keseluruhan.
Keyword: harga produk, kepuasan, kualitas pelayanan, mahasiswa

Judul: Pengaruh Kualitas Pelayanan terhadap Kepuasan Konsumen Popolo Coffee.
Abstrak: Penelitian ini bertujuan untuk mengetahui pentingnya dimensi kualitas pelayanan dalam memengaruhi kepuasan konsumen Popolo Coffee. Pendekatan analisis deskriptif digunakan dalam mengumpulkan data-data responden dan analisis structural equation model- partial least square digunakan untuk menganalisis variabel kualitas pelayanan yang digunakan. Kuesioner disebarkan pada 103 responden yang mengunjungi Popolo Coffee dalam kurun waktu satu bulan terakhir saat dilakukannya pengambilan data pada bulan Maret 2017. Hasil dari penelitian ini menunjukkan bahwa empati dan bukti fisik berpengaruh signifikan terhadap kepuasan konsumen sedangkan keandalan, daya tanggap, dan jaminan tidak berpengaruh signifikan. Penelitian ini sangat berguna dalam mengeksplorasi informasi yang lebih dalam mengenai hubungan antara kualitas pelayanan dan kepuasan konsumen.
Keyword: kepuasan konsumen, kopi, kualitas pelayanan, SEM, servqual

Judul: Thermal Characteristics and Dynamics of Tropical Cyclone over Western North Pacific Ocean: A Case Study of Typhoon Songda (Chedeng) 2011
Abstrak: The frequent occasion of Tropical Cyclone (TC) over Western North Pacific (WNP) Ocean lies from 10˚N to 26˚N and 121˚E to 170˚E. Sources of TC development come from warm ocean temperature where latent heat is released during condensation processes and subsequently concentrated in the boundary layer. Relative humidity at 850-700 hPa is responsible to produce the most intense storm. Meanwhile, weak vertical wind shear between 850-200 hPa is one of the dynamical factors that lead to the development of TC. Pressure level of 850-200 hPa is chosen to minimize the thermodynamic effect in the lower troposphere. Typhoon Songda (Chedeng in the Philippines) or TSC lasted from May 18th to 30th, 2011 and strengthened into powerful Super Typhoon stage between May 24th and 27th. Long curving track and the exhibition of all sequences of TC life cycle, TSC is then considered as an ideal case of TC. The objective of the study with case of TSC is to investigate the role of thermal characteristics and dynamics on TC intensity. The research is carried out by using Advanced Research of Weather Research and Forecasting model (WRF ARW model) version 3.3. Two domains are employed in the model. The first domain situate from 02˚N to 40˚N and 118˚E to 149˚E and cover spatial resolution () of 33.1 km. The second domain situate from 09˚N to 27˚N and 119˚E to 132˚E with of 11 km. Timestep of the model () is 120 seconds. The model is supported by the following physical parameterization, i.e., Yonsei University Scheme (YSU) in the boundary layer, Kain-Fritsch scheme (KF) in the cumulus, and WRF Single-Moment 3-class scheme in the microphysics. Initial meteorological condition prior to the formation of the cyclone is generated using WRF ARW standard-release model. Sensitivity of the model output is obtained from a selected single-parameter change scenarios, namely, 10 % to 20 % decrease and increase of wind shear initial data at 850-200 hPa, and by 10 % to 20 % decrease of relative humidity initial data at 850-700 hPa. The result showed that the negative correlations between wind shear and intensity are found in wind shear scenarios. Wind shears of 10 ms-1 which lead to strengthening of the wind intensity in the early period of Typhoon development are found in wind shear scenarios. The effect of wind shear changes on wind intensity is statistically significant in the 20 % wind shear scenarios. During mature stage, weak wind intensity occurred when wind shear increase as given in the WRF standard-release and the 20 % decreasing scenario. Different situation is found in the 20 % increasing scenario where wind shear tend to weak and lead to strong wind intensity at this stage. Meanwhile, the reduction of moisture supply at 850-700 hPa resulting from 20 % decreasing relative humidity play a major role in the weakening of wind intensity and reduces mechanical energy of the cycle process as much as 300 J kg-1.
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