Judul: Customer Relationship Management Untuk Penetapan Strategi Penjualan Menggunakan Teknik Association Rules Mining
Abstrak: Business competition is the most important factor to develop a marketing system for a more effective and efficient marketing system in an industry. Customer Relationship Management (CRM) is a marketing Management system which can be a solution to face an increasingly competitive business. CRM includes cross-up selling, analysis of affinity products, and bundling of products that can be used as an alternative solution in marketing strategy system in an industry. Revenue of a company can be improved through cross selling where sale the additional product with the major products. Customer Relationships can improve customer satisfaction. This research discusses an analysis of sales transaction data from an agro-industrial company with tires products using Association Rules Mining technique. The result from this work shows the strategy of sales can be made using value of support, confidence and improvement. Determining of sales strategy makes to sell products which have complementary products with a value is higher than the base product and have confidence level> 50%. It shows that sell in up-selling (offering products that have higher prices of basic products) also can be done.
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Judul: Aplikasi Mobile untuk Cross Selling pada Customer Relationship Management di Agroindustri Ban
Abstrak: CRM activities are used to identify customer service needs in order to get more detail information. Good CRM could be implemented by applying it on a mobile-based application. This research was using Association Rules with Apriori algorithm. Steps of the research is pre-processing data to determine frequent item sets (data that often occur together) using apriori algorithm, analyzing association rules using support, confidence and improvement. Next step is determining marketing strategy which is next item deals (next sequential product) may be purchased by customer based on the rules that have been obtained. Last step is forecast analysis to determine the time whenever items and next sequential items will be purchased by the customers using Moving Average formula. These application were built in Java and implemented in Android platform version 2.2 or above. Default support and confidence values are 20% and 70% and can be manually adjusted. The advantages of the application are users can use it anywhere and anytime as long as they bring their mobile device with the cross selling application installed
Keyword: mobile, Android, next sequential product, customer relationship management, apriori algorithm, association rules

Judul: Penapisan Hepadnavirus Secara Serologik Dan Molekuler Pada Monyet Ekor Panjang (Macaca Fascicularis) Di Habitat Ex-Situ
Abstrak: Penemuan infeksi virus hepatitis B (VHB) monyet ekor panjang (Macaca fascicularis) di Pulau Mauritius pada tahun 2013 merupakan temuan baru yang menunjukan bahwa penyakit ini dapat menginfeksi jenis satwa primata dari famili Cercopithecidae. Temuan tersebut hanya dilaporkan pada M. fascicularis yang berada di benua Afrika, sehingga menjadi alasan dilakukannya investigasi pada M. fascicularis asal Indonesia. Untuk mendapatkan gambaran keadaan tersebut, sampel darah M. fascicularis diambil dari berbagai lokasi habitat ex-situ. Uji penapisan terhadap antigen permukaan virus hepatitis B (Hepatitis B surface antigen, HBsAg) dilakukan pada 95 sampel plasma dan serum M. fascicularis yang berasal dari penangkaran, pusat penyelamatan satwa, dan topeng monyet. Upaya pemeriksaan DNA VHB dilakukan pada sampel yang menunjukan hasil seropositif terhadap HBsAg. Uji penapisan menunjukan bahwa sebanyak 11 dari 95 (11.6%) sampel reaktif terhadap HBsAg. Antigen permukaan virus hepatitis B lebih banyak ditemukan pada monyet di pusat penyelamatan satwa dan topeng monyet (55%) dibandingkan dengan satwa penangkaran (45%). Hasil seropositif HBsAg pada sampel M. fascicularis yang diperiksa dengan teknik ELISA menggunakan kit HBsAg manusia mengindikasikan adanya kemiripan protein antigen permukaan VHB manusia dengan yang ditemukan pada M. fascicularis, karena antibodi monoklonal yang digunakan dalam uji ELISA pada penelitian ini bersifat spesifik mengikat HBsAg manusia. Meskipun uji PCR terhadap sampel tersebut tidak menunjukkan adanya DNA VHB, hasil seropositif HBsAg mengindikasikan bahwa M. fascicularis dapat terinfeksi VHB atau virus yang mirip VHB secara alami.
Keyword: virus hepatitis B, monyet ekor panjang, habitat ex-situ