Judul: Analisis Kepuasan dan Loyalitas Konsumen Online Shop Produk Sepatu Adorable Project Indonesia (API) (Studi kasus Mahasiswa S1 Institut Pertanian Bogor)
Abstrak: Adorable Project Indonesia (API) is one of fashion business which one of its products is shoes. API prioritizes handmade products with an online-based marketing system. This research is motivated by the emergence of the phenomenon of online shopping through an online shop or from social networks. The purpose of this research were to analyses the index of customer satisfaction and the level of consumer loyalty with the product brand shoes API obtained through online transactions shop. The method used in this research was descriptive analysis, Customer Satisfaction Index (CSI), Importance Performance Analysis (IPA), and loyalty piramid. Based on the research in Bogor Agriculture University, it is known that the majority of consumers who visit API are woman, aged 18-25 years, worked as a active university student with expenditureneeds between Rp500 001-Rp1 500 000 and consumption expenditure between Rp500 001-Rp1 000 000, the level of CSI is 79.86 percent. Based on loyalty pyramid, customer of API is dominated by satisfied buyer, thus showed that the level of consumer loyalty has been satisfied.
Keyword: satisfaction, loyalty, consumer characteristic, API

Judul: Analisis Kepuasan Konsumen Berdasarkan Nilai Ekstrinsik dan Intrinsik.
Abstrak: I Love Indonesia is one of the solutions given by the Indonesian Government to improve the awareness of local products. The development of local product quality does not only build the nation's economy, but also brings a good image of Indonesia in international trade. To retain customers and survive in the industry, every company should understand the customers by fulfilling their needs, both of which can be assessed before purchase or after purchase so that customer satisfaction can be maintained. This study analyzes the effects of extrinsic and intrinsic value on customer satisfaction and loyalty of undergraduate students of IPB on an Indonesian local bag company, XYZ with Structural Equation Modeling (SEM). A total of 300 respondents was collected and analyzed. The results shows the goodness fit indices are adequate. It concluded that both extrinsic and intrinsic value influence customer satisfaction and they are not statistically different with a coefficient 0.42 and 0.46, respectively. It is also known that customer satisfaction influences customer loyalty with a coefficient 0.70. Beside that the most important things for customer are the bag performance in extrinsic value and perceived quality of product in intrinsic value.
Keyword: customer loyalty, customer satisfaction, extrinsic value, intrinsic value, product quality, structural equation modeling

Judul: Pemanasan Sekunder Reaksi Fusi Plasma dengan Menggunakan Radio Frequency
Abstrak: Plasma merupakan bentuk ke-empat dari materi setelah padat, cair dan gas yang terbentuk dari proses ionisasi gas. Plasma dapat digunakan dalam reaksi fusi, yaitu reaksi penggabungan dua inti atom ringan menjadi inti atom yang lebih berat sambil melepaskan energi. Untuk mendapatkan energi dari reaksi fusi, inti yang akan direaksikan harus dipanaskan pada temperatur yang sangat ekstrem tingginya. Salah satu cara agar dapat mencapai kondisi ini adalah memberikan pemanasan tambahan atau pemanasan sekunder kepada plasma dalam reaksi fusi tersebut. Nilai daya serap rata-rata ion Deuterium yang sesuai dengan selang nilai daya dari data ITER adalah daya yang menggunakan frekuensi 50 MHz sampai dengan 60 MHz. Dengan menggunakan frekuensi 60 Hz diperoleh nilai daya rata-rata yang diserap sebesar 1,235.10-12 W.
Keyword: gelombang radio, pemanasan sekunder, plasma, reaksi fusi