Judul: Structural Equation Modeling in Determining Factors that Influence User Satisfaction of KRS Online IPB
Abstrak: Nowadays, Information and Communication Technology (ICT) cannot be separated in our lives, it becomes a basic necessity to us whether in daily life and even in organization or institution. Bogor Agricultural University (IPB) as one of the top five universities in Indonesia, uses one of ICT’s form which is Infomation System (IS) Services for their organizational activities. One of the IS Services in IPB is KRS Online IPB. KRS Online IPB is a website that facilitates academic study plan registration for students and it is a very important website for students in IPB. In order to maintain the good quality and the satisfaction of KRS Online, Structural Equation Model is used to analyze the factors that influence satisfaction and the relationship between indicators and construct based on EGOVSAT model. The result shows that utility and flexibility are the factors that influence user satisfaction of KRS Online IPB significantly.
Keyword: Information System Services, Structural Equation Modeling, User Satisfaction.

Judul: Kajian faktor-faktor yang mempengaruhi kepuasan mahasiswa dalam pelaksanaan pendidikan di Institut Pertanian Bogor
Abstrak: University as one of the educational service organization now experiencing fundamental alterations which are not merely caused by developments of science, technology, and art but also by public expectations toward the role of college i initiataing the future. To fulfill it the university must continuously increase the efforts to obtain the public trust through inceasing in quality assurance, quality control, and quality improvement to meet the need of the alterations. For those purposes, university has to evaluate the quality of its educational services. Evaluation on service quality make us knowledgeable what is actually expected by student and their perception in received service qualilty. This means that university have to attract student candidate asa service user and also maintain confidence through creating student satisfaction, and give alternative recommendation strategy whch can be useful for IPB improvement and expansion. To measure the student satisfaction, this research applies IPA and CSI methods, while to analyze student’ satisfaction of service attributes which related with confidence and performance of students, using SEM purposed to look for the biggest factor that influence most. Based on the analysis, this research found that assurance and reability influence positively toward satisfaction. In addition, satisfaction influenced positively toward confidence. Furthermore, based on IPA the reserach found that the most important factor needs improvement is the attitude of the administration staffs in serving (Diploma Program); the convenience of the room used, facilities, and cleanliness, accuracy of grade information (GPA), campus security, resposiveness of the administration staffs to handle complains, retest in due time (Undergraduated Program); convenience of the room, facilities, cleanliness, and bathroom cleanliness, accuracy in providing schedule, resposiveness of the administration staffs to handle complains (Postgraduated Program).
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Judul: Ornithonyssus Bursa (Berlese, 1888) Famili Macronyssidae yang Menyerang Unggas Dan Penaggulangannnya
Abstrak: Ornithonyssus bursa adalah tungau penghisap darah pada unggas di daerah tropis dan subtropis. Tungau ini relatif kecil, dengan panjang tubuh antara 700-1000 mikron dan lebarnya 250-490 mikron. Tubuhnya bulat berwarna coklat kekuningan sebelum menghisap darh dan berwarna merah setelah menghisap darah dari induk semangnya.
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