Judul: Analisis Kepuasan Konsumen Restoran Manat Putera di Kecamatan Banjarsari Kabupaten Ciamis
Abstrak: Manat Putera restaurant is one of the restaurants in the District Banjarsari, Ciamis Regency. Rapidly development of the restaurant business, will increase competition in grabbing the attention of customers. The purpose of this study to determine the characteristics, performance and importance, customer satisfaction with the marketing mix attributes Manat Putera restaurant. The results of the characteristics analysis of respondents Manat Putera restaurant is the most visited respondent male sex (56 percent), aged 31-40 years (40 percent), location of residence outside the district (52 percent), married status (77 percent), the status of undergraduate education (32 percent), working as a teacher / lecturer (32 percent), revenue per month over 5 million rupiahs. IPA analysis results, the attributes that need to be improved is the price, discounts, promotion, hospitality and courtesy waiters, menu presentation speed, alertness waitresses, and parking facilities. The results of the CSI analysis valued at 72.18 percent was found that overall customer satisfaction. Overall customers who visit feel satisfied but a decrease in the number of visitors is based on the observation due to the inability to provide facilities restaurant parking lot and extensive visitor habits that are too long to eat and rest at Manat Putera restaurant.
Keyword: customer satisfaction, marketing mix

Judul: Analisis Kepuasan Konsumen Restoran Mie Aceh Kurnia (Studi Kasus Dramaga Bogor).
Abstrak: Consumer satisfaction is an important factor that must be owned by Mie Aceh Kurnia restaurant in order to grow and win the competetition with other restaurants. Increased student satisfaction can be done by applying managerial implications and improve service management that easy to implemented by restaurant management. This research was conducted to identify the characteristics of the consumers, the level of customer satisfaction through marketing mix restaurant and analyze attributes of marketing mix which could affect customer satisfaction of Mie Aceh Kurnia restaurant as a priority managerial implications of marketing Identification of consumer characteristics was be done by using descriptive analysis, while the customer satisfaction analysis carried out by using Structural Equation Model (SEM). The results shows that the performance of service attributes in the marketing mix that needs to be improved is the taste of the food, the uniqueness of the food, serving food, large parking area, hygiene facilities and infrastructure also the diversity of menu. The dimension of marketing mix significantly affect customer satisfaction ratings are price, place and people. While the dimensions of the marketing mix that does not significantly affect customer satisfaction is the product and promotion.
Keyword: Marketing mix, costumer satisfaction, managerial implication

Judul: Theileriosis pada domba dan kambing akibat infeksi theileria ovis dan theileria hirci
Abstrak: Theileriosis adalah penyakit menular yang disebabkan Boleh protozoa dari genus Theileria dan ditularkan melalui vektor caplak. Theileria ovis dan Theileria hirci pernah dimasukkan dalam genus Gonderia sehingga penyakit yang disebabkan oleh penyakit ini mempunyai beberapa nama diantaranya Benign Ovine and Caprine Gonderiosis atau Benign Ovine and Caprine Theileriosis (disebabkan oleh infeksi Theile- ria ovis). Sedang yang disebabkan oleh infeksi Theileria hirci diberi nama Malignant Ovine and Caprine Gonderiosis Malignant Ovine and Caprine Theileriosis (Levine, 1961). Soulsby (1982) dan Jensen (1983), memasukkan Theileria hirci dan Theileria ovis dalam genus Theileria, famili Theileriidae, ordo Piroplasmida, subklas Piroplasmia dan dalam kelas Sporozoa. Menurut hasil pemeriksaan theileriosis pada domba dan kambing di Indonesia periode 1 April 1981 sampai 31 Maret 1982 di Propinsi Sumatera Barat di Daerah Tingkat II Pasaman Kecamatan Talamun ditemukan pada 2 ekor kambing kacang, Kecamatan Sungai Beremas ditemukan pada 3 ekor kambing kacang dan di Daerah Tingkat II Padang Pariaman, Kecamatan Pariaman ditemukan pada 1 ekor kambing kacang (Informasi Keswan, 1982). Daerah penyebaran Theileria ovis yang pernah dilapor- kan adalah Afrika Tengah, Afrika Barat, Afrika Timur, Afrika Selatan, Perancis, Jerman, Hongaria, Sardinia dan diduga India. Sedangkan penyebaran Theileria hirci meli- puti Afrika Utara, Eropa Selatan, Irak dan Turki. Bentuk Theileria ovis dan Theileria hirci pada domba dan kambing dalam eritrosit disebut piroplasma dan bentuk dalam limfosit disebut Koch bodies atau skizon. Bentuk dalam vektor caplak adalah zigot dan kinet. Di dalam eritrosit parasit ini mempunyai beberapa macam bentuk yaitu, bentuk bulat, oval, batang, bentuk buah pir atau koma dan bentuk seperti anaplasma. Bentuk dalam limfosit berupa skizon yang terdiri dari makroskizon dan mikroskizon. Penularan Theileria ovis dan Theileria hirci dari hewan satu ke hewan lain secara alam dilakukan oleh vektor caplak secara stage to stage. Vektor dari Theileria ovis adalah caplak dari genus Rhipicephalus, Dermacentor, Hae- mophysalis dan Ornithodorus. Sedangkan vektor dari Thei- leria hirci yaitu caplak dari genus Rhipicephalus dan di- duga Ornithodorus. Penularan secara buatan dapat dilakukan dengan cara mekanik (penyuntikan dengan aplikasi intravena, subkutan dan intraperitoneal)…dst
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