Judul: Analisis Faktor - Faktor yang Mempengaruhi Nilai dan Kepuasan terhadap Loyalitas Pengguna Perpustakaan (studi kasus Perpustakaan IPB)
Abstrak: IPB’s library is provider information and support the realization excellent academic of IPB organization. Therefore, it is important to increasing the collection and quality of services that support the activities of users so they feel will satisfied and continue to visit the library to improved their knowledge by analyzing the factors that affect loyalty, such as electronic resources, printed publications, others services, technical facilities, library environment, the human side of user service, user value, and user satisfaction, then knowing significant activities performed by a user based on an analyze the characteristics of the model so the library can determine which factors need to be considered. The results obtained from the questionnaire with 102 samples and analyzed using SEM, done by SmartPLS software, showed that loyalty only get a significant direct effect from the user value with the value of T - statistic > 1.96. Satisfaction factor had no effect on loyalty because the student who seek the benefit not for satisfaction. Alternative solutions are given to improve the criteria based on 7P.
Keyword: value, satisfaction, loyalty, library, IPB

Judul: Pengaruh Pelayanan Terhadap Kepuasan Yang Berimplikasi Pada Loyalitas Pengunjung (Studi Kasus Perpustakaan KRB-LIPI)
Abstrak: Broadly speaking, the library can be divided into two types, namely special libraries and public libraries. One example of a special library is library Kebun Raya Bogor-LIPI, categorized as special libraries because under Kebun Raya Bogor (KRB) which is responsible for providing a variety of information sources / scientific literature to meet the information needs of staff employees KRB. The services provided by the library in order to meet the information needs of visitors is always increasing, however, the data from the last three years of declining visitor arrivals and fluctuations for staff employees ( researchers, staff ) and other visitors ( students, student, general ). Therefore, the library KRB - LIPI need to know what factors influence the services that will create visitor satisfaction which has implications for loyalty. This study was conducted to determine the influence of satisfaction on service that will form the visitor loyalty with services consisting of electronic resources, printed publications, other services, facilities engineering, environmental library, employee services, user value, and satisfaction. The data used is primary data obtained from questionnaires and analyzed using SEM analysis tool with the software SmartPLS. Based on the results of the PLS software processing, the result is that the service employees do not significantly influences on loyalty but significant influences on satisfaction, and visitors as well as with values that are not significantly affected by the service employees. So that electronic resources, printed publications, visitor value and satisfaction are sigifikan influence the loyalty
Keyword: User value, User satisfaction, User Loyalty, Library KRB – LIPI

Judul: Ornithonyssus Bursa (Berlese, 1888) Famili Macronyssidae yang Menyerang Unggas Dan Penaggulangannnya
Abstrak: Ornithonyssus bursa adalah tungau penghisap darah pada unggas di daerah tropis dan subtropis. Tungau ini relatif kecil, dengan panjang tubuh antara 700-1000 mikron dan lebarnya 250-490 mikron. Tubuhnya bulat berwarna coklat kekuningan sebelum menghisap darh dan berwarna merah setelah menghisap darah dari induk semangnya.
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