Judul: Respons Instansi terhadap Program Kiwari RRI Bogor dalam Pelayanan Publik (Studi Kasus: Rumah Sakit PMI dan PT TASPEN Bogor)
Abstrak: The RRI Bogor Kiwari’s program besides has a role to increase the quality of public service which helped by dependent instances like The Indonesian Red Cross Hospital and PT TASPEN in Bogor also has other role to provide public service to fulfill the listener’s needs that effected the listener’s satisfaction to the instances worthiness services through Bogor Kiwari’s programme as a place to keep and tell the society’s sights. The aims of this research are: (1) to analyze the instances’s responses to the Kiwari RRI Bogor’s programme of public services in Bogor, (2) to analyze the actions of professional instances services in Bogor, (3) to analyze the models of professional instances services to public in Bogor. The data were taken and collected on January until February 2010. This research was used constructivist paradigm. The research subjects and key informans are the leaders and staffs of The Indonesian Red Cross Hospital and PT TASPEN in Bogor that became a messenger as speakers in Bogor Kiwari’s talk show programme and also RRI Bogor’s staff who concerned about Bogor Kiwari’s programme. The data were taken by using technique of data collection through: document study, observation, in depth interview and FGD. The results of this research were: (1) Bogor Kiwari’s programme got enough satisfaction responses from The Indonesian Red Cross Hospital and PT TASPEN in Bogor, (2) The Indonesian Red Cross Hospital and PT TASPEN in Bogor when done the actions had three aspects, namely: (a) quality of service, (b) efficiency and appropriate actions, (c) employee rationalisation, (3) The services strategies that done by The Indonesian Red Cross Hospital and PT TASPEN in Bogor were quick and exact service to overcome public’s sights, had coordination with government, given the satisfy facilitations.
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Judul: Hubungan Karakteristik Internal, Eksternal, dan Persepsi dengan Kepuasan Pendengar terhadap Program Talkshow di Radio RRI Bogor (Kasus Pelanggan PLN dan PDAM yang Mendengarkan RRI Bogor)
Abstrak: Radio Republik Indonesia (RRI) was one of many kind of tools that used in the independence period. RRI in forced in order to play the important role as a Public Broadcasting Institution, in other hand RRI also forced to gives a balance information to the society. The most important role of RRI is to extend the develompent program from the government to the society. One of the RRI’s program is Talkshow with several public institution such as PLN and PDAM. This research was conducted to answer several objectives such as: (1) To indetify the satisfaction level from the audience toward the talkshow program in RRI. (2) To analyze the connection between internal charactersitics and the satisfaction level from the audience toward RRI talkshow (3) to To analyze the connection between external charactersitics and the satisfaction level from the audience toward RRI talkshow. And the last purpose (4) to analyze the connection between the exposureness of RRI and the satisfaction level from the audience toward RRI talkshow. Data was collected using questionnaire and was taken from May – June. This research produced several findings. Finding/result from this research shows that the majority of audience aged between 39 – 52, with majority college level graduate, have been a subscriber PDAM for 8 -12 years and 2 – 11 years for PLN, listening to RRI ranged from 6 to 7 times a week with time of listening less then 130 minutes each listening activity, have a good perception toward the resource person and also the services provided by PLN and PDAM. The finding tells us, majority of audience satisfied with the talkshow program. In the internal characteristics there is a quite strong correlation between the time of subscription and the satisfaction level. Mean while in the there is also a strong correlation between the perception toward the resource person, service from PLN and PDAM with the satisfaction level.
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Judul: Embriogenesis ikan buta (Astyanax fasciatus)
Abstrak: Ikan buta Astyanax fasciatus adalah spesies ikan unik dari famili Characidae yang menempati perairan dalam gua di Wilayah La Cueva Chica-San Luis Potasi-Mexico. Ikan ini memiliki mata yang tereduksi (Blind Cavefish) dan warna kulit merah muda, pucat serta mengkilap.
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