Judul: Visitor satisfaction analysis in Situ Gunung Park, Mount Gede-Pangrango National Park
Abstrak: Permintaan pariwisata yang meningkat setiap tahun menyebabkan sektor pariwisata di Indonesia menempati urutan kelima penyumbang devisa negara terbesar. Situ Gunung Park merupakan salah satu tempat wisata alam di Jawa Barat yang berlokasi di dalam kawasan Taman Nasional Gunung Gede-Pangrango, Sukabumi. Tujuan penelitian ini adalah mengevaluasi kepuasan pengunjung dengan analisis kepentingan-kinerja dan indeks kepuasan konsumen untuk meningkatkan fasilitas dan pelayanan bagi pengunjung. Selain itu, analisis model persamaan struktural dilakukan untuk melihat hubungan antar peubah laten dan antara peubah laten dengan peubah indikatornya. Pengunjung yang datang ke tempat wisata didominasi oleh pelajar atau mahasiswa yang berusia 15-23 tahun. Pengunjung berasal dari Sukabumi dan datang bersama teman atau keluarga. Berdasarkan diagram analisis kepentingan-kinerja, indikator kondisi jalan di tempat wisata, kelengkapan sarana dan prasarana, fasilitas toilet, dan pusat informasi masuk ke dalam kuadran I sedangkan indikator kebersihan, kenyamanan, dan keamanan masuk ke dalam kuadran II. Secara keseluruhan, pengunjung cukup puas terhadap fasilitas dan pelayanan yang diberikan oleh pengelola Situ Gunung Park. Uji kebaikan suai untuk model persamaan struktural sudah memenuhi nilai yang disarankan sehingga menunjukkan model sudah fit. Hubungan antar peubah yang signifikan adalah hubungan antara peubah reliability, yaitu kenyamanan dan kemudahan mencapai Situ Gunung Park, dengan kepuasan dan peubah laten kepuasan dengan loyalitas., The increasing of tourism demand in Indonesia has placed its sector become the fifth of the highest sectors that contribute for national income of the government. One of the most popular tourism objects is ecotourism which one of those sites is managed by Situ Gunung Park. Situ Gunung Park is one of the natural tourism in West Java located in Mount Gede-Pangrango National Park, Sukabumi, which provides outdoor tourism. To develop its facilities and services for visitors, visitor satisfaction evaluation using the Importance-Performance Analysis and Customer Satisfaction Index is used. Structural equation models was performed to see the relations between every latent variables and between latent variables and indicators variables. The visitors who come to Situ Gunung Park are dominated by student and collegers aged 15-23 years old. Mostly visitors came from Sukabumi and they came with their friends or families. Based on The Importance-Performance Analysis, the indicators of toilet and information center are in the first quadran while the indicators of cleanness, comfort, and security are in the second quadran. Overall, the visitors feel quite satisfied with the facilities and services given by Situ Gunung Park. Goodness-of-fit test for structural equation models is fit and can be used for the minimum requirements of this model. The relationships of significant variables are relations between reliability variables, which is comfort and easiness to Situ Gunung Park, with satisfaction variable and satisfaction variable with loyalty variables. Keywords: importance-performance analysis, customer satisfaction index, structural equation models, tourism.
Keyword: analisis kepentingan-kinerja, indeks kepuasan konsumen, model persamaan struktural, wisata

Judul: Performance of Management and Development Strategy of Natural Recreation of Situ Gunung, Gunung Gede Pangrango National Park
Abstrak: Management of natural recreation usually not equal yet with evaluation activities. Carrying out of Natural Recreation of Situ Gunung need evaluation in order to know how far satisfaction of visitor can be reached and brought into line with tourism activities in conservation area. This research aim is analysing management performance of natural recreation for gaining strategic alternatives of Situ Gunung Natural Recreation. The operationally research were bound on visitors satisfaction and on impact of tourism activities on social economic of communities and environment around the recreation place. The aspect on social economic of communities was observed from tourism impact and communities motivation on participating of recreation activities. Environmental aspect was observed from naturalism and preservation of the recreation area. Data analysis method consist of management performance analysis (descriptive analysis), visitors satisfaction analysis (Important – Performance Analysis/IPA and Customer Satisfaction Index/CSI) and Analysis of development alternatives (SWOT Analysis). Situ Gunung managed by two prominent institutions, i.e. Perum Perhutani and Bureau of Gunung Gede National Park. Man resources which behave are 4 employees of Situ Gunung Resort of Gunung Gede Pangrango National Park and 6 employees of Perum Perhutani. Access toward the location easily is reached by private vehicles or public transportation means. Situ Gunung Natural Recreation has 4 ultimate objects connected by roads that need repairing in some parts. The visitor backgrounds of dominant education are elementary school, occupations as student who came from inner side of Sukabumi itself, with recreation as arrival destination. The promotion of location is not effectively yet to these visitors. Visitor services form is recreation without tourist guide. There are in total 100 hectares area that intensively used as natural recreation activities, about 7 % area has been changed. Violation actions that probable can destroy resources are illegal logging/hunting although in small intensity. Visitors valuation of 16 attributes put into ‘SATISFACTORY’ category in CSI. It was identified 8 strengths and 8 weaknesses as internal factors and 8 opportunities and 5 threats as external environmental factors. Result of the SWOT analysis showed that Situ Gunung Nature Recreation lay in positive side of its internal and external factors with suggested development strategy is Strengths-Opportunities. The development programs that have been arranged are increasing level of promotion, spread out connection of cooperation, and using master plan of management. Performance of management of Situ Gunung Natural Recreation was counted into ‘GOOD’ category observed from visitor satisfactory aspect and from aspects of naturally, area preservation, and function rules of this region on social economic of communities. Development strategic alternative that has been arranged is Aggressive Growth Strategy (SO).
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Judul: Studi Kasus Liver Neoplasia pada Anjing Shih Tzu
Abstrak: Liver neoplasia is the excessive and uncontrolled replication of hepatocytes that forms nodules visible in ultrasonography. The purpose of this study is to study and discuss the characteristic, diagnosis and treatment of liver neoplasm through the interpretation of ultrasonography and hematology in a Shih Tzu dog. Ultrasonography is conducted with a Chison Q8 ultrasound machine with a 5 to 7 MHz frequency convex probe on lateral recumbency. The blood cells, liver enzymes and nodules sizes were the main parameters in this study. The results in the period of three years from 2021 to 2023 were interpreted and supported with secondary data sources. The Shih Tzu dog is 14 years old in the year 2023 with a body weight of 5.21kg. No obvious clinical signs were observed during previous examinations. However, lethargy, vomiting and anorexia were recorded in its latest examination. Thrombocytosis, granulocytosis, high liver enzymes and hypoglycemia, which are some of the neoplastic clinical manifestations were also presented by this patient. Besides, liver neoplasm, spleen neoplasm and biliary sludge were the sonogram findings of this patient. The liver and spleen neoplasm was observed stable, while the biliary sludge volume fluctuated. The treatment strategy recorded is Ondansetron, Samylin®, Ornipural and Ursodeoxycholic acid.
Keyword: Blood biochemistry profile, Hematology, Liver Neoplasia, Shih Tzu, Ultrasonography