Judul: Analisis Tingkat Kepuasan Konsumen Rumah Makan Bebek Gendut Di Kota Bogor
Abstrak: Food is one of a human basic need and become major element in the life of peoples. Therefore, right to food is most important in human rights. To full filling their food needs, most peoples not only consume it, but also kind of the food be a part of their life style. Bebek Gendut is one of a restaurant in Bogor. This restaurant serves a variant duck meet with their special caracteristic flavor. Besides the product quality, one thing to be considered by the restaurant (company) is how to give the best services for their customer. From the analysis of the purchasing decision processes show that the respondents (peoples) visit to Bebek Gendut restaurant is largely influenced by their friends/colleague, those who visit before. They came to Bebek Gendut unplanned. Time of purchasing usually occurs during the day (afternoon) with uncertain time visit. Most respondents were satisfied after consuming a meal/food served by the restaurant. Respondents said they would return to visiting the restaurant even the prices of food will increased. Attributes that should be prioritized to performance improvement is located in quadrant I (the attributes that have a high interest rate and lower performance level), there are the attributes of price, cleanliness of the room, praying room and toilet, responsiveness in response to compalints, as well as easy to reach the location. Based on the analysis of Customer Satisfaction Index (CSI) knowed that overall respondents were quite satisfied with the product/food served by the Bebek Gendut restaurant. The CSI Value of Bebek Gendut restaurant is 65,18%.
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Judul: Analisis tingkat kepuasan konsumen Rumah Makan Bebek Gendut di Kota Bogor
Abstrak: Tujuan dari penelitian ini adalah (1) mengidentifikasi karakteristik konsumen Rumah Makan Bebek Gendut, (2) menganalisis proses keputusan konsumen dalam pembelian terhadap produk Rumah makan Bebek Gendut, (3) menganalisis kepuasan konsumen terhadap atribut Rumah Makan Bebek Gendut. Data yang digunakan dalam penelitian yaitu data primer dan data sekunder. Metode penarikan sampel pada penelitian menggunakan metode pengambilan sampel Non-Probability Sampling. Sampel diambil dari konsumen yang sedang makan di tempat ataupun dibawa pulang dan bersedia mengisi kuesioner dan diwawancara dengan panduan kuesioner. Karakteristik konsumen dan tingkat kepuasan konsumen terhadap Rumah makan Bebek Gendut dilakukan dengan menggunakan metode analisis Deskriptif, Importance Performance Analysis (IPA) dan Customer Satisfaction Index (CSI). Berdasarkan hasil Hasil perhitungan kepuasan konsumen Rumah makan Bebek Gendut dengan menggunakan nilai Customer Satisfaction Index (CSI) yaitu sebesar 65,18% dengan kriteria cukup puas, dst
Keyword: Bogor Agricultural University, Institut Pertanian Bogor, IPB, Bebek Gendut Restaurant, The analysis of the purchasing decision

Judul: Elektrodeposisi Film Tipis Semikonduktor Cu2ZnSnS4 (CZTS) pada Substrat Kaca ITO
Abstrak: Semiconductor Cu2ZnSnS4 (CZTS) thin film that can be used as absorber layers on solar cell module was made via electrodeposition method. CZTS thin film was electrodeposited on the surface of a silicate glass coated with a thin layer of indium tin oxide (ITO). Deposition process was done using potentiostatic mode at room temperature with a potential of 1.05 V for 30, 45, and 60 minutes, followed with annealing the film at 2 different temperatures, 500 ºC using furnace and 180 ºC using hot plate, both treatments for 45 minutes in N2/H2S atmosphere. The X-ray difractograms were analyzed using Match 2 program and showed that the CZTS thin films had kesterit crystalline structure, with a low percentage of CZTS phase. The thin film also contained secondary phases such as Cu2S, ZnS, and SnS. The obtained CZTS thin films had a thickness between 1.039 and 1.676 μm. Absorption study showed that the band gap energy of CZTS thin films which was annealed using furnace ranged from 1.50 to 1.52 eV, whereas that annealed using the hot plate was not observed. The band gap energy value showed that CZTS thin films can be used as sunlight absorber layers on solar cell. The formation of CZTS crystal film on this investigation was effectively performed using furnace annealing process at a temperature of 500 ºC with deposition time of 45 minutes.
Keyword: Thin film, Electrodeposition, Cu2ZnSnS4