Judul: Tingkat Kepuasan Nelayan Terhadap Pelayanan Fasilitas dan Penyediaan Kebutuhan Melaut di PPN Palabuhanratu, Sukabumi
Abstrak: Penelitian ini bertujuan menentukan tingkat kepuasan nelayan di PPN Palabuhanratu serta tindakan yang harus dilakukan guna meningkatkannya. Berdasarkan hasil penelitian yang diperoleh, lagging factor dan leading factor PPN Palabuhanratu dapat diketahui. Metode deskriptif kuantitatif dipergunakan dalam penelitian ini. Stratified purposive sampling dilakukan kepada nelayan selaku sumber data utama. Kuesioner kemudian disebar untuk mengumpulkan data, hasilnya kemudian dijadikan sumber data primer. Data dianalisis dengan menggunakan Customer Satisfaction Index, Important Performance Analysisdan Gap Analysis. Tingkat penyediaan fasilitas adalah 83,33% dan tingkat pemenuhan kapasitas produksi adalah 66,33%. Rata-rata tingkat kepuasan nelayan berdasarkan CSI adalah 69% dikarenakan nilai tersebut terletak pada selang 66% sampai dengan 80%, kepuasan nelayan terhadap pelayanan dikategorikan “puas”. Fokus perbaikan PPN Palabuhanratu adalah ketersediaan seragam dan tanda pengenal petugas, peningkatan kapasitas fasilitas, ketersediaan suplai kebutuhan melaut, kecepatan proses pembayaran uang lelang, dan maintenance/perawatan terhadap fasilitas yang tersedia serta perbaikan terhadap fasilitas yang rusak
Keyword: Bogor Agricultural University, Institut Pertanian Bogor, IPB, Customes Satisfaction Index, Important Performance Analysis, PPN Palabuhanratu

Judul: Tingkat Kepuasan Nelayan Terhadap Pelayanan Fasilitas dan Penyediaan Kebutuhan Melaut di PPN Palabuhanratu, Sukabumi
Abstrak: This research was aimed to know the quality of services in PPN Palabuhanratu, and what have to do to increase it. Based on the research a lagging factor and a leading factor of PPN Palabuhanratu could be obtained. Descriptif quantitative method was used in this research. A stratified purposive sampling applied to the fishermen in Palabuhanratu as a main source data. Questionnairesare distributed to collecting data, the result then used as the professional respondents. Data were analyzed by using Customer Satisfaction Index, Important Performance Analysis and Gap Analysis. Facilities availability level was 83,33% and the fulfillment level of capacity production was 66,33%. Average level of satisfaction index was 69%, since this value ranged from 66-80%, it can be categorized as “satisfied”. The factor that need to be improvedwere uniform and ID card availability, facility capacity increase, the consistency of fishing supplies, swiftness payment of fish auction, maintenance of facilty and repairment of broken facility.
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Judul: Metrik Einstein (Anti-) Self-Dual Berdimensi Empat dengan Metode Cartan
Abstrak: Gravitational field equation can be formulated in differential forms (differential geometry), which describes gravity as a manifestation of the curvature of space-time. Curvature of space-time is characterized by a metric that satisfies the gravitational field equation. With differential forms it can be formulated the (anti-) self-dual Einstein equation, which is a modification of the Cartan structure in (anti-) self-dual basis. Calculation of (anti-) self-dual metric with (anti-) self-dual Einstein equation is simpler than the calculation using Christoffel symbols.
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