Judul: Media sosial Marketing Strategy on TikTok to Enhance Nabawi Scent's Brand awareness Towards Top of Mind
Abstrak: Dengan mudahnya akses internet, belanja online menjadi pilihan utama bagi banyak orang. Selain itu, peningkatan pengguna media sosial akan berpotensi besar terhadap sarana promosi yaitu media sosial marketing. Salah satu media sosial marketing populer adalah Tiktok. Nabawi Scent perlu meningkatkan brand awareness sehingga berpotensi dikenal banyak orang dan memperkuat persaingan. Tujuan penelitian ini adalah untuk mengidentifikasi aktivitas media sosial Nabawi Scent melalui Tiktok, menganalisis tingkat brand awareness Nabawi Scent dan merumuskan rancangan strategi meningkatkan brand awareness Nabawi Scent mencapai Top of Mind. Metode pengolahan data yang digunakan uji coba kuesioner, analisis aktivitas media sosial marketing, brand anatomy, brand awareness, PAR BAR, dan Bauran Pemasaran 4C. Hasil dari penelitian ini adalah tingkat brand awareness Nabawi Scent tergolong rendah dan skor PAR BAR mendeketi 0. Strategi yang dapat dilakukan Nabawi Scent adalah melibatkan konsumen dalam pengembangan produk, melakukan survei harga pesaing, membangun membership, membuka akun pada seluruh media sosial dan ecommerce, dan melakukan interaksi berupa pembuatan konten., With the proliferation of internet access, online shopping has become the main choice for many consumers. Additionally, the increasing number of active social media users presents great potential for social media marketing as a promotional tool. One of the popular platforms for social media marketing is TikTok. Nabawi Scent needs to increase brand awareness so that it has the potential to be known to many people and strengthen competition. This research aims to identify Nabawi Scent's social media activities on TikTok, analyze the current level of brand awareness, and formulate a strategy to increase Nabawi Scent's brand awareness to the Top of Mind position. The data processing methods used in this research include questionnaire testing, analysis of social media marketing activities, brand anatomy, brand awareness evaluation, PAR (Purchase Action Ratio) and BAR (Brand Advocacy Ratio) analysis, as well as 4C Marketing Mix analysis. The findings of this research indicate that the level of brand awareness of Nabawi Scent is relatively low due to the high percentage of brand unawareness, as evidenced by the PAR BAR score which is close to zero.
Keyword: Brand Awareness, Tiktok, brand anatomy, media sosial Marketing, top of mind

Judul: Analysis of Consumer’s Satisfaction Level for Bukhur Nabawi Scent Product’s
Abstrak: Kepuasan konsumen menjadi aspek kritis dalam perusahaan untuk mempertahankan dan meningkatkan pangsa pasar. Nabawi Scent merupakan bisnis baru yang menjual produk berupa aromaterapi bukhur. Penjualan di Shopee mengalami penurunan diikuti dengan peningkatan jumlah ulasan negatif karena adanya ketidakpuasan konsumen. Penelitian ini bertujuan mengidentifikasi karakteristik konsumen, menganalisis tingkat kepuasan, dan memberikan rekomendasi perbaikan menggunakan atribut penelitian bauran pemasaran 4P. Metode pengambilan data dilakukan secara purposive sampling dengan bantuan alat analisis Customer Satisfaction Index (CSI), Importance performance Analysis (IPA), dan gap Analysis. Survei penelitian dilakukan sejak Desember 2023 – April 2024 dengan menyebarkan kuesioner untuk 100 responden secara daring kepada konsumen Shopee Nabawi Scent. Karakteristik responden didominasi oleh perempuan dengan usia dewasa kelas menengah yang mayoritas berdomisili di Jakarta. Berdasarkan hasil CSI, nilai indeks kepuasan konsumen Nabawi Scent diperoleh sebesar 0,68 dengan kategori “Puas”. Sedangkan dari hasil IPA dan gap analysis diperoleh bahwa atribut ketahanan aroma, kemasan produk, dan lokasi offline store berada pada kuadran I yang menjadi prioritas utama untuk diperbaiki., Consumer satisfaction is a critical aspect for companies to maintain and increase market share. Nabawi Scent is a new business that sells bukhur aromatherapy. Sales on Shopee have decreased, following by an increase of negative reviews due to consumer dissatisfaction. This research aims to identify consumer characteristics, analyze satisfaction levels, and provide recommendations for improvement using the 4P marketing mix attributes. The data collection method was carried out using purposive sampling and employed Customer Satisfaction Index (CSI), Importance Performance Analysis (IPA), and gap analysis. The research survey was conducted from December 2023 – April 2024 by distributing questionnaires to 100 respondents online to Shopee Nabawi Scent consumers. The characteristics of the respondents are dominated by middle-class adult women, the majority of whom live in Jakarta. Based on the CSI results, the Nabawi Scent consumer satisfaction index value was obtained at 0.68 in the "Satisfied" category. Meanwhile, based on IPA and gap analysis, it was found that the attributes of aroma resistance, product packaging and offline store location were in quadrant I which was the main priority for improvement.
Keyword: bauran pemasaran, CSI, IPA, marketing mix, aromaterapi, karakteristik konsumen, aromatherapy, consumer characteristics

Judul: Sebaran asimtotik penduga turunan pertama dan turunan kedua fungsi intensitas proses poisson periodik
Abstrak: This manuscript is concerned with estimation of the first and second derivatives of intensity function of a periodic Poisson process. To construct the estimators for the first and second derivatives of this intensity function, an estimator for the intensity function itself is formulated. Then, the statistical properties of the estimators for the first and second derivatives of the intensity function are discussed. Finally, an asymptotic normality of those estimators are established.
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