Judul: Analysis of The Operational Risk Management of Agrotourism PTPN. VIII Gunung Mas Puncak, Bogor West Java
Abstrak: Manajemen risiko merupakan dasar bagi sebuah perusahaan untuk mencapai targetnya. Dengan mengelola risiko, perusahaan dapat mengurangi kerugian, sehingga dapat meningkatkan keuntungan dan keberlanjutan dari sebuah bisnis. Tujuan dari penelitian ini adalah untuk mengidentifikasi risiko yang berkaitan dengan perusahaan, menilai kemungkinan dan dampak risiko, dan merumuskan saran untuk mitigasi risiko. Penelitian dilakukan di unit bisnis Agrowisata PTPN. VIII Gunung Mas. Data yang dikumpulkan dengan mewawancarai pemangku kepentingan internal dan eksternal (pelanggan). Hasil penelitian menunjukan terdapat 13 risiko yang teridentifikasi yang dikelompokan menjadi empat kategori yaitu SDM, sistem, sarana dan prasarana dan eksternal. dari 13 risiko tersebut, terdapat tiga risiko ekstrem, tiga risiko tinggi, empat risiko sedang dan tiga risiko rendah. Selain itu, penilaian risiko dari perspektif pelanggan menunjukan perbedaan dalam jenjang pemahaman antara pemangku kepentingan internal dan eksternal, terutama pada risiko pelayanan. Strategi diprioritaskan untuk meminimalisir tingkat risiko ekstrem dan risiko tinggi ke tingkat risiko sedang., Risk management is a foundation for a company to meet the company’s target. By managing the risk, a company would reduce losses so that enhance the profit and sustainability of the business. The objectives of the study are to identify operational risks dealing by the company, to assess the probability and the impact of the risks, and to formulate suggestions to mitigate the risks. The study was taken place at the agritourism business at Gunung Mas, a business unit of PTPN VIII. Data were collected by interviewing both internal and external (customer) stakeholders. The results showed there were 13 identified risks which were divided into four categories which is human resources, system, facilities, and external. From the 13 risks, there were three risk in the extreme level, three risk in the high level, four risk in the medium level, and three risk in the low level. In addition, risk assessment from the customer's perspective shows differences in the level of internal and external stakeholders understanding, especially on service risk. The strategy is prioritized to minimize the extreme level and high-level risks to the medium level.
Keyword: agrowisata, manajemen risiko, operasional

Judul: The Operational Risk Management Analysis of Umrah Travel Provider at PT Albis Nusa Wisata
Abstrak: PT Albis Nusa Wisata merupakan sebuah perusahaan yang bergerak dalam penyediaan jasa program umrah dan haji. Dalam mencapai tujuannya, perusahaan menghadapi berbagai risiko saat menjalankan operasional bisnisnya. Manajemen risiko perlu dilakukan sebagai upaya untuk meminimalisir kerugian dan mengoptimalkan keuntungan perusahaan. Tujuan dari penelitian ini adalah untuk mengidentifikasi risiko operasional perusahaan, mengukur tingkat kemungkinan dan dampak risiko, serta merumuskan upaya penanganan risiko. Data yang digunakan dalam penelitian ini diperoleh dengan mewawancarai karyawan perusahaan. Tahapan manajemen risiko yang dilakukan meliputi penetapan konteks, penilaian risiko (identifikasi risiko, analisis risiko, evaluasi risiko), serta penanganan risiko. Hasil penelitian menunjukkan adanya 12 risiko operasional yang dibagi ke dalam empat kategori yang terdiri dari dua risiko rendah, lima risiko sedang, empat risiko tinggi dan satu risiko ekstrem. Strategi penanganan risiko diprioritaskan untuk menurunkan tingkat risiko ekstrem dan risiko tinggi., PT Albis Nusa Wisata is a company engaged in providing umrah and hajj program services. In serving, companies face various risks when carrying out their business operations. Risk management is necessary to minimize losses and optimize company profits. The purpose of this research is to identify the company's operational risk, measure the likelihood and impact of risk, and formulate the risk treatment. The data used in this study were obtained by interviewing company employees. The stages of risk management undertaken are context establishment, risk assessment (risk identification, risk analysis, risk evaluation) and risk treatment. The results showed that there were 12 operational risks divided into four categories consisting of two low risks, five medium risks, four high risks and one extreme risk. Risk management strategies are prioritized to reduce the level of extreme risk and high risk.
Keyword: operational, risk management, umrah

Judul: Elektrodeposisi Film Tipis Semikonduktor Cu2ZnSnS4 (CZTS) pada Substrat Kaca ITO
Abstrak: Semiconductor Cu2ZnSnS4 (CZTS) thin film that can be used as absorber layers on solar cell module was made via electrodeposition method. CZTS thin film was electrodeposited on the surface of a silicate glass coated with a thin layer of indium tin oxide (ITO). Deposition process was done using potentiostatic mode at room temperature with a potential of 1.05 V for 30, 45, and 60 minutes, followed with annealing the film at 2 different temperatures, 500 ºC using furnace and 180 ºC using hot plate, both treatments for 45 minutes in N2/H2S atmosphere. The X-ray difractograms were analyzed using Match 2 program and showed that the CZTS thin films had kesterit crystalline structure, with a low percentage of CZTS phase. The thin film also contained secondary phases such as Cu2S, ZnS, and SnS. The obtained CZTS thin films had a thickness between 1.039 and 1.676 μm. Absorption study showed that the band gap energy of CZTS thin films which was annealed using furnace ranged from 1.50 to 1.52 eV, whereas that annealed using the hot plate was not observed. The band gap energy value showed that CZTS thin films can be used as sunlight absorber layers on solar cell. The formation of CZTS crystal film on this investigation was effectively performed using furnace annealing process at a temperature of 500 ºC with deposition time of 45 minutes.
Keyword: Thin film, Electrodeposition, Cu2ZnSnS4