Judul: Analisa Pengaruh Kalibrasi Dalam Pengendalian Kualitas Produk Terhadap Customer Claim di PT. AMA - Bogor
Abstrak: Calibration is used to ensure all measurement, inspection, and testing tools by comparing to standard. So that, it can guarantee the standardization of product quality measurement result in quality control. The purposes of this research are to analyze the causative factor of customer claim PT. AMA, the calibration implementation in product quality control, and the calibration influence toward customer claim at PT. AMA. The method which used at PT. AMA to analyze the product quality is seven basic quality tools, such as check sheet, pareto diagram, causality diagram, and stratification diagram. Check sheet is used as data from customer claim report. Stratification diagram is data classification, so that a group which caused a problem can be observed. Pareto diagram is used for searching customer claim importance data, so that the most of claim type can be observed. Causality diagram is used to find the root cause so the problem solving become effective. Linear Regression Analysis is used to analyze the calibration influence in product quality control.
Keyword: Customer Claim., Product Quality Control, Calibration, Bogor Agricultural University (IPB)

Judul: Strategi pengendalian mutu produk plastic injection menggunakan metode seven tools pada PT. Honoris Industry, Ciawi
Abstrak: The effort to meet customer satisfaction company must increase service assurance to keep coustomers trust .The goal of Quality Control And Quality Assurance is that the company has a competitive advantage . Since the mid 1980 concept of quality has envolve to increas value of company. Total Quality Management makes the organization and focuses on quality. Does PT . Honoris Industry has applied Quality Control System to know has controlled or uncontrolled and knowing what influences of quality in production. Then to see Factor analysis a company analyzes the system in producing area. In the analysis there are analyzes by histogram , control charts , cause-effect diagram and Pareto charts . After analyzed the company is uncontrolled in complain customer prces and productivity but bot of them the divisi of quality control and production divison has increased with positve trend. It is good that a company has improved a process to increase benefit and value.With pareto chart a company knows that the most factor of deffect is short mould, so a manager can formulate a startegi to decrease a problem.an the cause in deffcts areMan ( physical , mental , skills ) Materials ( Fitness requirement ) , Method ( shift turnover ) Engines ( repair and maintenance ) Measurement (error djugement ) and Environment ( TEMP , circulation ) .
Keyword: Bogor Agricultural University (IPB), Customer statisfaction, Quality control, Production, Seven tools

Judul: Karakteristik Anatomi Skelet Kepala Buaya senyulong (Tomistoma schlegelii).
Abstrak: Buaya sepit atau senyulong (Tomistoma schlegelii) merupakan jenis buaya asli Indonesia yang berhabitat di sungai-sungai Sumatera, Kalimantan, dan juga pedalaman Sulawesi. Salah satu ciri khas buaya senyulong adalah bentuk moncong yang runcing dan sempit, namun hingga saat ini informasi mengenai struktur skelet kepala buaya senyulong sangat terbatas. Penelitian ini bertujuan untuk mempelajari karakteristik anatomi skelet kepala buaya senyulong yang dikatikan dengan fungsi dan perilakunya. Penelitian dilakukan secara eksploratif dengan melakukan pengamatan, pencatatan, dan pengambilan gambar dari skelet kepala buaya senyulong. Skelet kepala berukuran panjang 70 cm, lebar 29 cm, dan tingggi 17 cm dengan permukaan kasar pada os nasale, os frontale, os maxilla, os mandibula, os lacrimale, os jugale. Jumlah gigi pada buaya ini sebanyak 78 buah, terdiri dari 4 buah gigi premaxila, 16 buah gigi maxila, dan 19 buah gigi mandibula. Pada regio orbitalis ditemukan dua pasang fenestrae temporales yang berkembang baik. Fenestra supratemporale merupakan lubang oval yang membentang di sepanjang os parietale. Fenestra infratemporale berbentuk segitiga dan dibatasi oleh os squamosum, os postorbitale, os jugulare, dan os quadratum. Os mandibula hewan ini mempunyai symphysis mandibularis yang panjang yaitu garis yang melintang di corpus mandibulae. Secara fungsional ukuran symphysis mandibularis berkaitan dengan adaptasi hewan terhadap diet makan.
Keyword: kepala, moncong, Tomistoma schlegelii