Judul: Analysis of The Operational Risk Management of Agrotourism PTPN. VIII Gunung Mas Puncak, Bogor West Java
Abstrak: Manajemen risiko merupakan dasar bagi sebuah perusahaan untuk mencapai targetnya. Dengan mengelola risiko, perusahaan dapat mengurangi kerugian, sehingga dapat meningkatkan keuntungan dan keberlanjutan dari sebuah bisnis. Tujuan dari penelitian ini adalah untuk mengidentifikasi risiko yang berkaitan dengan perusahaan, menilai kemungkinan dan dampak risiko, dan merumuskan saran untuk mitigasi risiko. Penelitian dilakukan di unit bisnis Agrowisata PTPN. VIII Gunung Mas. Data yang dikumpulkan dengan mewawancarai pemangku kepentingan internal dan eksternal (pelanggan). Hasil penelitian menunjukan terdapat 13 risiko yang teridentifikasi yang dikelompokan menjadi empat kategori yaitu SDM, sistem, sarana dan prasarana dan eksternal. dari 13 risiko tersebut, terdapat tiga risiko ekstrem, tiga risiko tinggi, empat risiko sedang dan tiga risiko rendah. Selain itu, penilaian risiko dari perspektif pelanggan menunjukan perbedaan dalam jenjang pemahaman antara pemangku kepentingan internal dan eksternal, terutama pada risiko pelayanan. Strategi diprioritaskan untuk meminimalisir tingkat risiko ekstrem dan risiko tinggi ke tingkat risiko sedang., Risk management is a foundation for a company to meet the company’s target. By managing the risk, a company would reduce losses so that enhance the profit and sustainability of the business. The objectives of the study are to identify operational risks dealing by the company, to assess the probability and the impact of the risks, and to formulate suggestions to mitigate the risks. The study was taken place at the agritourism business at Gunung Mas, a business unit of PTPN VIII. Data were collected by interviewing both internal and external (customer) stakeholders. The results showed there were 13 identified risks which were divided into four categories which is human resources, system, facilities, and external. From the 13 risks, there were three risk in the extreme level, three risk in the high level, four risk in the medium level, and three risk in the low level. In addition, risk assessment from the customer's perspective shows differences in the level of internal and external stakeholders understanding, especially on service risk. The strategy is prioritized to minimize the extreme level and high-level risks to the medium level.
Keyword: agrowisata, manajemen risiko, operasional

Judul: The Operational Risk Management Analysis of Umrah Travel Provider at PT Albis Nusa Wisata
Abstrak: PT Albis Nusa Wisata merupakan sebuah perusahaan yang bergerak dalam penyediaan jasa program umrah dan haji. Dalam mencapai tujuannya, perusahaan menghadapi berbagai risiko saat menjalankan operasional bisnisnya. Manajemen risiko perlu dilakukan sebagai upaya untuk meminimalisir kerugian dan mengoptimalkan keuntungan perusahaan. Tujuan dari penelitian ini adalah untuk mengidentifikasi risiko operasional perusahaan, mengukur tingkat kemungkinan dan dampak risiko, serta merumuskan upaya penanganan risiko. Data yang digunakan dalam penelitian ini diperoleh dengan mewawancarai karyawan perusahaan. Tahapan manajemen risiko yang dilakukan meliputi penetapan konteks, penilaian risiko (identifikasi risiko, analisis risiko, evaluasi risiko), serta penanganan risiko. Hasil penelitian menunjukkan adanya 12 risiko operasional yang dibagi ke dalam empat kategori yang terdiri dari dua risiko rendah, lima risiko sedang, empat risiko tinggi dan satu risiko ekstrem. Strategi penanganan risiko diprioritaskan untuk menurunkan tingkat risiko ekstrem dan risiko tinggi., PT Albis Nusa Wisata is a company engaged in providing umrah and hajj program services. In serving, companies face various risks when carrying out their business operations. Risk management is necessary to minimize losses and optimize company profits. The purpose of this research is to identify the company's operational risk, measure the likelihood and impact of risk, and formulate the risk treatment. The data used in this study were obtained by interviewing company employees. The stages of risk management undertaken are context establishment, risk assessment (risk identification, risk analysis, risk evaluation) and risk treatment. The results showed that there were 12 operational risks divided into four categories consisting of two low risks, five medium risks, four high risks and one extreme risk. Risk management strategies are prioritized to reduce the level of extreme risk and high risk.
Keyword: operational, risk management, umrah

Judul: Membran Komposit Kitosan-Zeolit untuk Aplikasi Direct Methanol Fuel Cell
Abstrak: Direct methanol fuel cell (DMFC) is a fuel cell that utilize methanol as the fuel source. The electrolyte membrane used in the DMFC system in this research was chitosan-zeolite composite membrane. The composite membrane was synthesized with chitosan-zeolite composition variation of 1:1, 1:2, 1:3, and 2:1. The membranes were analyzed by Fourier transform infrared spectrophotometer (FTIR) and scanning electron microscope, and for the specific gravity. Membrane performances were tested with methanol uptake, methanol permeability, conductivity, and potential difference in the DMFC system. The FTIR spectrum showed no formation of new functional groups inducating that the composite membrane was a result of physical mixing. Morphological analysis showed that the membrane was nonporous. Chitosan-zeolite 1:3 composite membrane had the highest specific gravity and methanol uptake, 1.4226 g/mL and 41.44%, respectively. The highest proton conductivity was showed by the 1:2 chitosanzeolite composite membrane, namely 7.2946× 10-7 S/cm. Based on this research results, chitosan-zeolite composite membrane can be applied in DMFC system.
Keyword: