Wells Fargo & Company (WFC, NYSE)
Industry: Banks - Diversified
Annual report, fiscal year 2015






## “Earning lifelong relationships, one customer at a time, is fundamental to achieving our vision.”

- John G. Stumpf
Chairman and
Chief Executive Officer



## Contents

2 | To Our Owners
10 | Earning relationships, helping customers succeed financially
10 | It isn't easy to talk about money
12 | From seed to sparkling success
14 | Paving the road to savings
16 | Banking and business growing in tandem
18 | House hunters find the one
20 | Retirement-plan transition goes down easy
22 | Bringing affordable solar power to the people
24 | Adopting a neighborhood
26 | Corporate Social Responsibility Highlights
27 | Board of Directors, Executive Officers, and Corporate Staff
28 | Senior Business Leaders
29 | 2015 Financial Report
- Financial Review
- Controls and Procedures
- Financial Statements
- Report of Independent Registered Public Accounting Firm
267 | Stock Performance




## To Our Owners,

One of the many things that make Wells Fargo unique is our company’s rich 164-year history. Wells Fargo is one of a handful of U.S. companies dating to the mid-1800s that is still in the same business and operates under the same name. In fact, our headquarters building at 420 Montgomery St. in San Francisco stands on the same spot where Wells Fargo first opened for business in 1852.

You can learn more about our past by visiting one of Wells Fargo’s 11 history museums across the U.S. However, the most powerful expression of our heritage isn’t in documents or artifacts or even our stagecoach. It is in any of the millions of relationships we have formed over generations with customers, team members, communities, and shareholders. “Relationships” define Wells Fargo.



Earning lifelong relationships, one customer at a time, is fundamental to achieving our vision, which is to “satisfy our customers’ financial needs and help them succeed financially.” Whether we’re helping a student open a first checking account, a young family purchase a home, a business owner expand, or a retiree manage investments, we are on our customers’ side, offering them the products and services they want and need. We believe the best way we can earn our customers’ business is to listen and understand their needs.

Consider Biltmore, one of America’s most beautiful historic estates and a popular tourist attraction, built by George Vanderbilt in 1895 in the Blue Ridge Mountains of North Carolina. At the turn of the 20th century, the Vanderbilt family used Wells Fargo for transport along the East Coast, and they later formed a banking relationship with us. Through listening to and working with The Biltmore Company, we have provided loans and financial services to help the business grow. Today, Biltmore draws more than 1.4 million visitors annually and includes not only an inn and hotel, but also a village with restaurants and retail shops, a winery, branded retail products, and a solar farm.

Earning relationships and helping customers like The Biltmore Company are the core of our business. We are honored to have relationships with one in three U.S. households. We lend more money to help individuals and families buy homes than any other American company. We are the nation’s top lender to small businesses, based on Community Reinvestment Act data. We are the largest lender to mid-sized companies, and we help large companies with their domestic and global needs through our offices in 36 countries.

Our leading position across many of our businesses is important because it reflects how well we are serving our customers – individuals, households, businesses, and corporations – who make up the “real economy.” We never take for granted the trust our customers have placed in us, and we understand the important role we play in helping grow the U.S. economy. If we serve our customers well and manage our business effectively and efficiently, we also will grow and succeed as a company. As we like to say, we never put the stagecoach ahead of the horses!

We never take for
granted the trust
our customers have
placed in us, and
we understand the
important role we
play in helping grow
the U.S. economy.

## Financial results

Our focus on customers, as well as our diversified business model and strong risk discipline, helped us to produce another solid year of financial performance in 2015, even as we navigated the pressures of low interest rates and global economic volatility.
Wells Fargo generated $86.1 billion in revenue in 2015, up 2 percent from 2014. Our time-tested business model – which produced a balanced mix of net interest income and noninterest income across more than 90 businesses – allowed us to deliver consistent performance despite the challenging environment.

Our 2015 net income was $22.9 billion, and our diluted earnings per common share of $4.12 represented a $0.02 increase from 2014. Our 2015 return on assets was 1.31 percent, and our return on equity was 12.60 percent.

At year-end, our total deposits reached a record $1.2 trillion, up 5 percent from the prior year, driven by both consumer and commercial growth. Total loans finished 2015 at $916.6 billion, up 6 percent from 2014, making our loan portfolio the largest among U.S. banks. We saw growth in commercial loans, residential mortgages, credit cards, and automobile lending while maintaining our strong credit and pricing discipline.

In fact, the credit quality of our portfolio proved to be about as good as I’ve seen in my 34 years at Wells Fargo. Credit losses of $2.9 billion improved 2 percent from 2014. Net charge-offs as a percentage of average loans remained near historic lows – 0.33 percent in 2015, compared with 0.35 percent in 2014.

We also continued to strengthen our balance sheet in 2015 and ended the year with our highest-ever levels of capital and liquidity. We finished 2015 with total equity of $193.9 billion, Common Equity Tier 1 capital of $142.4 billion, and a Common Equity Tier 1 ratio (fully phased-in) of 10.77 percent. \( ^{1} \)



Our financial performance and balance sheet strength allowed us to return more capital to shareholders. In 2015, we returned $12.6 billion to our shareholders through common stock dividends and net share repurchases, reflecting the fifth consecutive year in which we returned more capital to shareholders than in the previous year. We increased our quarterly common stock dividend rate by 7 percent to $0.375 per share, and we repurchased 78.2 million shares of our common stock on a net basis. And we again ended the year as the world’s most valuable bank by market capitalization.

We also continued to make strides in improving our company’s efficiency and reinvesting for the future. In addition to simplifying our operations, we reduced our travel costs by 23 percent in 2015, and we have eliminated more than 20 million square feet of occupied real estate since 2009. We’re investing those savings in areas such as innovation, risk management, and cybersecurity.

Another benefit of our company’s consistent performance is the ability to be well positioned for strategic acquisitions to support growth. We were pleased to announce an agreement to acquire GE Capital’s Commercial Distribution Finance and Vendor Finance platforms, as well as a portion of its Corporate Finance business. We anticipate adding approximately $31 billion in assets and welcoming about 2,900 GE Capital team members to Wells Fargo when the transaction closes. We also acquired GE Railcar Services, a railcar finance, leasing, and fleet management business, on Jan. 1, 2016, and in the second quarter of 2015 we completed a GE Capital commercial real estate loan portfolio transaction, which included approximately $11.5 billion in loan purchases and related financing.

These additions should grow our business and provide greater opportunities for us to expand our relationships with customers. Our financial performance and customer focus earned us external recognition in many ways in 2015. For example, we ranked No. 7 on Barron’s 2015 ranking of the world’s “100 Most Respected Companies” – the fourth year in a row we ranked highest among all banks on the list. Euromoney magazine named Wells Fargo the “Best Bank in the U.S.” in its 2015 Awards for Excellence. And The Banker magazine named Wells Fargo the Best Global and U.S. Bank of the Year.

## Wells Fargo is one of the most valuable companies in the world

By market value as of Dec. 31, 2015 (in billions)

<table><tr><td>Apple</td><td>$ 587</td></tr><tr><td>Alphabet</td><td>528</td></tr><tr><td>Microsoft</td><td>443</td></tr><tr><td>Berkshire Hathaway</td><td>325</td></tr><tr><td>ExxonMobil</td><td>325</td></tr><tr><td>Amazon.com</td><td>317</td></tr><tr><td>Facebook</td><td>296</td></tr><tr><td>General Electric</td><td>294</td></tr><tr><td>Johnson &amp; Johnson</td><td>284</td></tr><tr><td>Wells Fargo</td><td>277</td></tr><tr><td>JPMorgan Chase</td><td>243</td></tr><tr><td>Ind. &amp; Comm. Bank (China)</td><td>243</td></tr></table>

U.S. companies except where stated
Source: Bloomberg

## Relationships are

at the core of our culture
While accolades are rewarding,
our highest honor is the trust that
customers place in us. And trust
is best built through relationships.

No document better captures our relationship-based culture and focus on customers than The Vision & Values of Wells Fargo, which was first published more than 20 years ago. (I invite you to read our Vision & Values at wellsfargo.com.)

We bring the Vision & Values to life each day through delivering on our six priorities: putting customers first, growing revenue, managing expenses, living our vision and values, connecting with communities and stakeholders, and managing risk. These priorities also support our focus on the relationships with customers, team members, communities, and shareholders that are at the heart of our culture.

## Earning relationships with our customers

We work to make every relationship – new and old – a lasting one by following a few simple principles. We put our customers first and treat them as our valued guests. We are committed to our customers’ satisfaction and financial success and to work in their best interest. In short, we are on our customers’ side. You will read stories about how we do that in the following pages, including how we eased an older couple’s budgeting concerns and helped a customer navigate the used-car buying process.

When we follow these principles, we gain trust and earn relationships that reach across decades and generations. Just as our customers trusted Wells Fargo and our Abbot Downing-built stagecoaches to transport their valuables in the 1800s, they trust us today with their financial needs.

One example is the Hearst family. We’ve nurtured a relationship with the Hearsts for more than 100 years. George Hearst, an entrepreneur and mining developer, used Wells Fargo stagecoaches and express services to transport gold and silver to U.S. Mints, starting in the 1860s. His wife, Phoebe, an active investor and philanthropist, was a Wells Fargo investment services and trust customer. Over the years, our relationship with the Hearsts broadened as their business grew from its origins as a mining company and a single newspaper to become one of the world’s top private media and information companies encompassing more than 360 businesses in 150 countries. We are honored to help the Hearst family and business grow through a broad assortment of products and services, and today our ties are as



strong and deep as ever. Wealth and Investment Management serves the family’s personal financial needs, and Wholesale Banking provides corporate services such as credit, treasury management, debt capital markets, trust, and investment banking to the Hearst Corporation.

The key to earning deep and long-lasting relationships is not only knowing our customers, but also understanding how they define financial success. We have a sincere desire to help them succeed, and we do so by working across our many businesses to provide them with the products and services they need.

That certainly is the case in our work with small business customers. We appreciate the important role that small businesses play in local communities and the overall economy. We have relationships with approximately 3 million U.S. small business owners, and in 2015, we were the top lender of U.S. Small Business Administration 7(a) loans in both number of loans and dollars. Our Wells Fargo Works for Small Business \( ^{®} \)  initiative, launched in 2014, provides resources, guidance, and services for small business owners, and we are making strong progress on our goal to extend 100 billion in new lending to small businesses by 2018.

One of the most rewarding aspects of our small business relationships is helping our customers grow and contributing to their long-term success. One such relationship is with Deschutes Brewery. We provided entrepreneur Gary Fish with an initial loan to help open a brewpub in Bend, Oregon, in 1998. His craft beer quickly caught on, and today Gary’s company employs 472 workers and is 7.9 percent employee-owned. As Deschutes Brewery grew, we were with the company every step of the way, providing capital, cash management, and a variety of advice and ancillary services. Now one of our Wholesale Banking customers, the company distributes beer – with the tagline “Born in Bend, Oregon” – in 28 states, and today is one of the top 10 craft brewers in the U.S. “We have been with Wells Fargo from the very beginning,” Gary says. “They were the ones who gave us a loan to get started.”

## We are a relationship company, but our relationships with customers are only as strong as our relationships with each other.

## Earning relationships with our team members

We are a relationship company, but our relationships with customers are only as strong as our relationships with each other. Products and technology don’t fulfill the promises we make to our customers, our people do — people who are talented, motivated, and, I believe, more energized than our competitors.

Take Terri Steup as an example. Terri is a bank store manager in Fort Wayne, Indiana, who has been with our company for more than 40 years. Terri is a talented relationship builder with her team, and her enthusiasm is infectious. "We are having fun; we are a family!" she says about her team. Terri also recognizes the importance of earning relationships with customers. Understanding the community's diversity, Terri's team greets customers in three languages – English, Burmese, and Spanish – and Terri actively recruits new team members from among the Burmese, Vietnamese, and Hispanic immigrant population that her store serves.

We have always believed that our team members are our most valuable resource, and we want them to be with us for the long term. We invest in them by offering competitive salaries, professional training and development, leadership opportunities, and benefits that include affordable health care options, work-life balance programs, 401(k) matching contributions, tuition reimbursement, and a discretionary profit sharing plan.

We want all our team members to lead by bringing our vision and values to life. That is a shared responsibility – no matter a person’s position in the company. As we say in our Vision & Values, we define leadership as the act of establishing, sharing, and communicating our vision, and as the art of motivating others to understand and embrace our vision.

Since our success depends on our team members, we survey them each year to hear what they think. This is important because the more connected team members feel to the company, the more likely they are to form lasting relationships with our customers. In 2015, our overall team member “engagement” score continued to increase, measuring 4.25 out of a possible 5, an increase over our 2014 score of 4.22. The Gallup Organization, which conducts our annual surveys, named Wells Fargo a “Gallup Great Workplace Award” winner in 2014 and 2015, which distinguishes the world’s most engaged and productive companies.

This recognition is rewarding in that it reflects our Culture of Caring \( ^{SM} \)  approach in the relationships our team members build with our customers and with each other. A key part of that approach is working together, using what's in our hearts, not just in our heads, to care for and earn relationships with our customers.

A recent letter from a customer brought home to me the power of relationships to change lives. Five years ago, this customer would regularly come into one of our Portland, Oregon, bank stores to cash his paychecks. He gradually formed a relationship with Store Manager Ruvim Kruzhkov.



## Our Performance

<table><tr><td>$ in millions, except per share amounts</td><td>2015</td><td>2014</td><td>% Change</td></tr><tr><td>FOR THE YEAR</td><td></td><td></td><td></td></tr><tr><td>Wells Fargo net income</td><td>$ 22,894</td><td>23,057</td><td>(1)</td></tr><tr><td>Wells Fargo net income applicable to common stock</td><td>21,470</td><td>21,821</td><td>(2)</td></tr><tr><td>Diluted earnings per common share</td><td>4.12</td><td>4.10</td><td>-</td></tr><tr><td>Profitability ratios:</td><td></td><td></td><td></td></tr><tr><td>Wells Fargo net income to average assets (ROA)</td><td>1.31%</td><td>1.45%</td><td>(10)</td></tr><tr><td>Wells Fargo net income applicable to common stock to average Wells Fargo common stockholders&#x27; equity (ROE)</td><td>12.60</td><td>13.41</td><td>(6)</td></tr><tr><td>Efficiency ratio 1</td><td>58.1</td><td>58.1</td><td>-</td></tr><tr><td>Total revenue</td><td>$ 86,057</td><td>84,347</td><td>2</td></tr><tr><td>Pre-tax pre-provision profit 2</td><td>36,083</td><td>35,310</td><td>2</td></tr><tr><td>Dividends declared per common share</td><td>1.475</td><td>1.350</td><td>9</td></tr><tr><td>Average common shares outstanding</td><td>5,136.5</td><td>5,237.2</td><td>(2)</td></tr><tr><td>Diluted average common shares outstanding</td><td>5,209.8</td><td>5,324.4</td><td>(2)</td></tr><tr><td>Average loans</td><td>$ 885,432</td><td>834,432</td><td>6</td></tr><tr><td>Average assets</td><td>1,742,919</td><td>1,593,349</td><td>9</td></tr><tr><td>Average total deposits</td><td>1,194,073</td><td>1,114,144</td><td>7</td></tr><tr><td>Average consumer and small business banking deposits 3</td><td>680,221</td><td>639,196</td><td>6</td></tr><tr><td>Net interest margin</td><td>2.95%</td><td>3.11%</td><td>(5)</td></tr><tr><td>AT YEAR-END</td><td></td><td></td><td></td></tr><tr><td>Investment securities</td><td>$ 347,555</td><td>312,925</td><td>11</td></tr><tr><td>Loans</td><td>916,559</td><td>862,551</td><td>6</td></tr><tr><td>Allowance for loan losses</td><td>11,545</td><td>12,319</td><td>(6)</td></tr><tr><td>Goodwill</td><td>25,529</td><td>25,705</td><td>(1)</td></tr><tr><td>Assets</td><td>1,787,632</td><td>1,687,155</td><td>6</td></tr><tr><td>Deposits</td><td>1,223,312</td><td>1,168,310</td><td>5</td></tr><tr><td>Common stockholders&#x27; equity</td><td>172,036</td><td>166,433</td><td>3</td></tr><tr><td>Wells Fargo stockholders&#x27; equity</td><td>192,998</td><td>184,394</td><td>5</td></tr><tr><td>Total equity</td><td>193,891</td><td>185,262</td><td>5</td></tr><tr><td>Capital ratios 4:</td><td></td><td></td><td></td></tr><tr><td>Total equity to assets</td><td>10.85%</td><td>10.98%</td><td>(1)</td></tr><tr><td>Risk-based capital:</td><td></td><td></td><td></td></tr><tr><td>Common Equity Tier 1</td><td>11.07</td><td>11.04</td><td>-</td></tr><tr><td>Tier 1 capital</td><td>12.63</td><td>12.45</td><td>1</td></tr><tr><td>Total capital</td><td>15.45</td><td>15.53</td><td>(1)</td></tr><tr><td>Tier 1 leverage</td><td>9.37</td><td>9.45</td><td>(1)</td></tr><tr><td>Common shares outstanding</td><td>5,092.1</td><td>5,170.3</td><td>(2)</td></tr><tr><td>Book value per common share 5</td><td>$ 33.78</td><td>32.19</td><td>5</td></tr><tr><td>Team members (active, full-time equivalent)</td><td>264,700</td><td>264,500</td><td>-</td></tr></table>

 \( ^{1} \)  The efficiency ratio is noninterest expense divided by total revenue (net interest income and noninterest income).

 \( ^{2} \)  Pre-tax pre-provision profit (PTPP) is total revenue less noninterest expense. Management believes that PTPP is a useful financial measure because it enables investors and others to assess the Company’s ability to generate capital to cover credit losses through a credit cycle.

 \( ^{3} \)  Consumer and small business banking deposits are total deposits excluding mortgage escrow and wholesale deposits.

 \( ^{4} \)  See the “Financial Review – Capital Management” section and Note 26 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report for additional information.

 \( ^{5} \)  Book value per common share is common stockholders' equity divided by common shares outstanding.



Ruvim realized that the customer needed the security of a bank account despite challenges with his credit history. He worked with the customer to open an Opportunity Checking Account, a type of account we created especially for customers with credit challenges. Over the years, the customer has improved his credit to qualify for a regular account, a credit card, and later a home mortgage and a line of credit for his growing business. He wrote to tell me, “I attribute much of that growth to Ruvim’s support over the years… . All I can say is that there is a true feeling of care at Wells Fargo.”

We also are on our customers' side when emergencies occur. For example, after the Memorial Day 2015 floods in the Houston area, our company donated $275,000 for relief efforts, and our team members staffed a specially designed mobile response unit six days a week, up to 10 hours a day, for customers. That allowed us to provide cash and mortgage assistance, insurance claim check processing, and help in starting the recovery process. We also provided grants and services to support disaster-relief efforts in other areas affected by devastating events such as wildfires in the West and in Alaska, the earthquake in Nepal, and flooding in South Carolina.

## Earning relationships with our communities

At Wells Fargo, we earn long-term relationships with our communities by creating a positive, lasting connection. We are a Main Street bank, and we are committed to strengthening our communities through our operations, business practices, employment opportunities, philanthropy, and community engagement.

Our team members volunteer their time and donate to nonprofits and causes important to them. In 2015, Wells Fargo team members volunteered 1.8 million hours and contributed $98.8 million to nonprofits and schools. United Way Worldwide has ranked our workplace-giving campaign the largest in the U.S. each of the past seven years.

In addition to the generous donations from our team members, Wells Fargo is one of the top corporate cash donors among U.S. companies. Over the past five years (2011 – 2015), Wells Fargo has donated $1.4 billion to support and revitalize communities, help charitable organizations, and grow local economies.

In our communities we particularly focus on social, economic, and environmental programs and activities. Here are some examples:

Social: We are focused on supporting the varied needs of our global customer base. One of our most important commitments as a company is to support those in the military who have served or continue to serve our country. Since 2012, we have donated more than $66 million in the form of assistance to nonprofits, education, job training, and property, including more than 300 mortgage-free houses to wounded veterans and their families. We employ more than 8,000 self-identified veterans and are committed to hiring more.

Our long-term community relationship with the Metropolitan Economic Development Association (MEDA) is a terrific example of how we work with nonprofit partners to strengthen our communities. Wells Fargo co-founded MEDA with other business leaders in 1971 in Minneapolis to support the development of minority-owned businesses, break down barriers, and provide equal economic opportunities.

Since its start, MEDA has helped more than 19,000 entrepreneurs and assisted in the start-up of nearly 500 businesses. One of its clients, H&B Elevators, is a subcontractor for the construction of our new Minneapolis office buildings. H&B Elevators, which is African-American owned, is providing design and manufacturing services for the buildings' elevator cab interiors.

We are delighted to work with diverse suppliers such as H&B Elevators and, in 2015, surpassed our goal of spending at least 10 percent of our annual procurement budget with diverse vendors.

Economic: We are focused on strengthening individuals' financial knowledge and opportunities for underserved communities. We continue to provide free financial education courses to thousands of military members, seniors, small business owners, and youth each year through Hands on Banking \( ^{®} \) , now in its 13th year. Homeownership and access to safe, sustainable housing continue to be critical community needs. Our team members have volunteered more than 4.7 million hours through the Wells Fargo Housing Foundation since 1993, mobilizing to build and rehabilitate nearly 5,600 homes. We also have long-term relationships with Habitat for Humanity affiliates across the U.S.

Additionally, our LIFT programs have helped create more than 10,725 homeowners in 39 communities since 2012, through more than $278 million of down payment and other financial assistance. We’re also working to create more Hispanic homebuyers through our support of the National Association of Hispanic Real Estate Professionals’ Hispanic Wealth Project. In support of this project, Wells Fargo Home Mortgage has a goal of originating $125 billion in mortgages to our Hispanic homebuying customers during the next 10 years by increasing our presence in diverse communities, working with referral sources, and providing products and programs that support diverse homeownership.

Environmental: We also work to accelerate the transition to a lower-carbon economy



and reduce the impact of climate change. Our Environmental Solutions for Communities five-year grant program, begun in 2012, has funded more than $9.8 million in grants to more than 250 nonprofits to date that promote conservation and environmental sustainability in communities across the U.S.

We work hard to make our internal operations more efficient by minimizing waste and using renewable sources of energy. Today, more than 20 million square feet of office space across 418 bank stores and other locations is Leadership in Energy and Environmental Design (LEED) certified. The U.S. Green Building Council recognized our leadership, naming us the “green” building leader among financial institutions in 2015.

More information about our community efforts is available in our Corporate Social Responsibility Report at wellsfargo.com under “About Wells Fargo.”

## Earning relationships

## with our shareholders

We also work to build long-term relationships with our shareholders and earn their confidence through our performance over time.

We believe that we attract shareholders and sustain relationships through the many long-term advantages that we offer investors, including our leading market share in cornerstone products; diversified and balanced revenue sources; strong risk discipline; experienced management team; and consistent culture.

These advantages and our financial performance have enabled us to continue to return more capital to our shareholders than in the previous year. I noted earlier that in 2015 we returned $12.6 billion through common stock dividends and net share repurchases.

Further reinforcing the long-term nature of our commitment, Wells Fargo leads in total shareholder return among our bank peer group over the past five- and 10-year periods (ended Dec. 31, 2015).

Actively preparing for the future
While we take great pride in the
relationships we are earning today,
and those we’ve earned over our
history, we are hardly anchored
to the past. The world is changing
rapidly, and one of the ways we
keep the customer at the center
of all we do is by innovating.
In addition to the six priorities
I mentioned earlier, which
we concentrate on daily, we have
identified four drivers that we
believe are critical to our
future success:

## Creating exceptional

## customer experiences

Customer experience is at the core of our Culture of Caring focus, in how we treat our customers and each other. As our team members do their jobs, they demonstrate a positive and caring attitude for customers every day. This mindset is so important to our success that I like to say we hire for attitude and train for aptitude.

Exceptional customer experiences also stem from a can-do mindset. If there’s a better way, we’ll work hard to find it for our customers. For example, we enhanced the account-opening process for our retail banking customers in 2015 through our “Steps to Better Banking” program. The program provides information about how to avoid service fees, explains choosing and setting up numerous types of text alerts, and offers other key resources — all within an hour of opening an account.

A third mindset of caring for our customers is realizing that at Wells Fargo, we are better together. That means communicating clearly with our customers, such as sending timely alerts on account transactions. And we provide free retirement assessments and online educational resources such as our Smarter Credit \( ^{™} \)  center and My Money Map \( ^{SM} \) ,

Total Shareholder Return (annualized)

<table><tr><td colspan="5">Ended Dec. 31, 2015</td></tr><tr><td></td><td>5yr</td><td>Rank</td><td>10yr</td><td>Rank</td></tr><tr><td>Wells Fargo</td><td>14.7%</td><td>1</td><td>8.5%</td><td>1</td></tr><tr><td>Bank of America</td><td>5.4%</td><td>11</td><td>-7.6%</td><td>10</td></tr><tr><td>BB&amp;T</td><td>10.5%</td><td>6</td><td>2.7%</td><td>5</td></tr><tr><td>Capital One</td><td>12.4%</td><td>2</td><td>-0.4%</td><td>6</td></tr><tr><td>Citigroup</td><td>2.0%</td><td>12</td><td>-18.6%</td><td>12</td></tr><tr><td>Fifth Third Bancorp</td><td>9.2%</td><td>8</td><td>-3.5%</td><td>8</td></tr><tr><td>JPMorgan Chase</td><td>12.1%</td><td>4</td><td>7.9%</td><td>2</td></tr><tr><td>KeyCorp</td><td>10.3%</td><td>7</td><td>-6.3%</td><td>9</td></tr><tr><td>PNC Financial Services</td><td>11.9%</td><td>5</td><td>7.1%</td><td>3</td></tr><tr><td>Regions Financial</td><td>7.9%</td><td>10</td><td>-9.5%</td><td>11</td></tr><tr><td>SunTrust</td><td>9.1%</td><td>9</td><td>-3.0%</td><td>7</td></tr><tr><td>U.S. Bancorp</td><td>12.1%</td><td>3</td><td>6.6%</td><td>4</td></tr><tr><td>S&amp;P 500 (SPX)</td><td>12.5%</td><td></td><td>7.3%</td><td></td></tr><tr><td>KBW Nasdaq bank index (BKX)</td><td>9.1%</td><td></td><td>-1.0%</td><td></td></tr></table>

Source: Bloomberg, includes share price appreciation and reinvested dividends

an online tool that enables customers to track spending, budgeting, and savings in easy-to-understand charts. We care deeply for our customers and want to do all we can to help them achieve financial success.

## Digitizing the enterprise

We continue to make new technology offerings and channels available throughout our businesses. Our customers have responded enthusiastically to text and email alerts, payment solutions like Apple Pay \( ^{™} \)  and Android Pay \( ^{™} \) , and pilots of biometric customer authentication for both business and retail customers that we expect to roll out later this year. We introduced the yourLoanTracker \( ^{SM} \)  service in 2015 to allow our customers to monitor the status of their loans throughout the home-financing process using their computer, smartphone, or tablet.

We are careful not to create new technologies in isolation; the value of innovation is when technology is aligned. This means that all of our distribution channels — locations, phone banks, ATMs,



online, and mobile banking — work together, integrated with our products, to benefit customers.

In 2015, we brought together team members from existing Wells Fargo teams to form a new Innovation Group, a cross-functional organization to help keep us at the leading edge of technological innovation in financial services. Key focuses of the Innovation Group include research and development, payment strategies, design and delivery, and analytics.

## Making diversity and inclusion part of our DNA

As a Main Street bank, it’s critical that our team members reflect the makeup of our communities so we can better understand and serve the different needs of our customers. Our company is characterized by diversity – from our board of directors to customer-facing team members. Overall, 57 percent of U.S.-based team members are women, and 41 percent are ethnically/racially diverse. Women head two of our four major businesses, and our board is among the most diverse in the industry (44 percent women and 31 percent ethnically/racially diverse).

Our goals of recognizing and serving all customers include those customers with disabilities, and we are especially focused on using technology to eliminate accessibility barriers. We were the first bank to offer voice-enabled ATMs to assist our visually impaired customers, and these ATMs now speak in English and Spanish. We also offer credit and debit cards in Braille.

I am delighted by the recognition we’ve received by outside organizations that monitor diversity and inclusion. For example, in 2015 we were recognized by DiversityInc as the No. 1 Company for LGBT Employees, 7th Top Company for Veterans, and as the 11th Top Company for Diversity; and by LATINA Style as the 8th Best Company for Latinas. Additionally, we received a perfect score of 100 percent on the 2016 Corporate Equality Index, a national benchmarking survey and report on corporate policies and practices related to LGBT workplace equality. This is the 13th consecutive year that Wells Fargo has earned a 100 percent score.

## At Wells Fargo,
every team member
is responsible for
managing risk.

Leading the way in risk management and operational excellence
Effective risk management practices help us better serve our customers, maintain and improve our position in the market, and protect the long-term safety, soundness, and reputation of Wells Fargo. We understand that trust is the core of any meaningful relationship. At Wells Fargo, every team member is responsible for managing risk.

Protecting our customers’ assets and providing financial security are key principles in our risk-focused culture. We continue to invest heavily in risk management and information security to meet our goals of protecting our customers’ information and assets, safeguarding our infrastructure and systems, and setting the global standard for risk management excellence among financial institutions.

Operational excellence is part of our Vision & Values and is a key driver in the value we provide shareholders. We apply it at every level of the company, focusing on creating sustainable improvement for our business, enhancing the customer experience, mitigating risk, and increasing efficiency.

## In closing

Our Annual Report would not be complete without recognizing the hard work of our board of directors. Their knowledge, experience, and leadership are integral to Wells Fargo’s success. I want to acknowledge Judy Runstad, who will be retiring from the board at our annual meeting of stockholders in April. Judy joined our board in 1998, and she has been an outstanding director. We will miss her many contributions, and I thank her for her service.

As our company moves forward, we will continue to focus on earning and building lifelong relationships. That is how we have done business for the past 164 years, and that focus is at the heart of our culture.

I am thankful for the leadership of 265,000 team members who are focused on creating and sustaining relationships with our customers and on putting our customers' interests first. And I thank customers for allowing us to help them with their financial needs. I am grateful to our community partners that work with us to improve our communities. And I appreciate our shareholders, who show their trust by investing in our company.

Thanks for your part in allowing us to earn and nurture the relationships that are core to both our past and future successes.



John G. Stumpf
Chairman and Chief Executive Officer
Wells Fargo & Company
February 1, 2016




Julian Salazar and Paulette Drake
Portland, Oregon



# Building confidence
when ‘it isn’t easy
to talk about money’



Paulette and Chris Drake



Paulette Drake

Retirees Paulette and Chris Drake live on a fixed income and realized they needed help budgeting. They knew online tools were an option, but entering their financial information on a website they weren’t familiar with was a concern.

Enter Personal Banker Julian Salazar, who met with Paulette and Chris at their local Wells Fargo in Portland, Oregon. He introduced them to a Wells Fargo online tool to help the couple track their spending.

“Julian took the time on that first visit — and subsequent visits — to answer my questions,” Paulette said. “I loved that he really listened to me and made me feel comfortable. That’s so important, because it isn’t easy to talk about money.”

Julian found it easy to connect with the Drakes because he, too, uses Budget Watch, part of Wells Fargo’s free online tool My Money Map \( ^{SM} \) . Having moved to Portland for better medical care for his young son, Julian said the tool has helped his family manage its money more effectively.

Once they gained confidence using Budget Watch, the Drakes set budgeting goals and said they found it easier to manage transactions online. A year later, Paulette said, “It’s taken a lot of pressure off of me because I don’t have to manually calculate our budget and save every receipt. Along with Julian’s guidance, it’s helped ease our financial concerns.”

Because they’re now tracking their spending online, they say they’re more confident about the future.

Julian checks in with the Drakes each quarter to discuss their financial goals and how they’re doing. He said, “I’m just glad the Drakes benefit from our guidance and online tools.”

Learn more at wellsfargo.com/stories.



John Martinelli
Watsonville, California



# Fruits of family's
labor: From seed
to sparkling success



John Martinelli



Gun Ruder, Ryan Pacheco, and John Martinelli

In 1859, Stephen G. Martinelli moved from Switzerland to California’s fertile Central Coast, where his brother had started farming apples a few years earlier. Because they didn’t have a way to preserve apple juice, Stephen started to experiment with hard apple cider and developed an effervescent version.

Today, Stephen’s great-grandson, John, runs S. Martinelli & Company, a Wells Fargo customer best known for Martinelli’s Gold Medal apple juice and nonalcoholic sparkling ciders.

“My grandfather, Stephen G. Martinelli Jr., also was a pioneer. A couple years before Prohibition would have rendered our primary product illegal, he developed a pasteurization process to preserve apple juice products,” said John. “If it wasn’t for his work, we wouldn’t have been able to transition to a nonalcoholic sparkling cider, which is now our No. 1 product.”

Wells Fargo has worked with S. Martinelli & Company for more than 100 years — from when it was a small, regional producer to today as a major national brand with export markets in Mexico, South Korea, Canada, Japan, and elsewhere.
“The Wells Fargo team has served us really well — even internationally — as we prepare to directly manage potential currency risks,” said CFO Gun Ruder.

John said, “Wells Fargo has helped fund every one of our major projects, including property purchases, buildings, bottling equipment, and apple presses, as well as working capital needs.”

As S. Martinelli & Company looks to vertically integrate and expand its operations, Wells Fargo has been a valuable consultant. Relationship Manager Ryan Pacheco said, “We’ve been talking with Martinelli’s about agriculture lending and lines of credit for crops, which can be essential as the company integrates its growing operations to secure its apple supply.”

Gun concluded, “Wells Fargo is flexible and responsive and has developed an excellent understanding of our business.”

Learn more at wellsfargo.com/stories.



Shyam A. Maharaj
Fort Lauderdale, Florida



# Refinancing paves the
road to more savings —
and a second car





Shyam Maharaj

As a physical therapist who sees patients in their homes, Shyam A. Maharaj had put a good deal of wear and tear on his sport utility vehicle while making house calls. As a result, he thought it was time to get a second car to avoid wearing out the SUV.

In his quest to find the best used vehicle, Shyam credits Wells Fargo’s Kyle Fleeger, an auto-loan sales consultant, who helped at every step along the way. Shyam said he even called Kyle while he was on the road, shopping for a car, to check on pricing and the vehicle’s value, and ultimately to make sure his preapproval would cover the car he was considering.

“It was very convenient for me, given that I work long hours and have to travel all over for my job. It was great working with Kyle on the phone,” said Shyam.

Shyam’s first priority was to find a way to afford a second vehicle. So Kyle helped him refinance his SUV loan and save enough money to make another vehicle possible. Shyam, who lives in Fort Lauderdale, Florida, said at first he didn’t even realize that Kyle worked 2,300 miles away in Chandler, Arizona.

A telephone sales specialist for an inbound and outbound sales team, Kyle said more of his customers are using phone sales and support in the car-buying process. “We put them in a position to have some fun in their shopping,” he said.

“Kyle went above and beyond what I could have hoped for in dealing with my situation,” said Shyam, a long-time Wells Fargo customer. “He took the time to research everything, and I knew he was really working hard on what I needed.”

Learn more at wellsfargo.com/stories.



Larry Chavez
Albuquerque, New Mexico



# Banking relationship
and business grow in
tandem over the years



Larry Chavez and
Laurie Cini-Donovan



Larry Chavez

Larry Chavez’s relationship with his bank is as old as his business, Dreamstyle Remodeling of Albuquerque, New Mexico. And since 1989, both his business and his relationship with Wells Fargo have flourished.

“The day I started this company, I opened an account at Wells Fargo,” Larry said. “We’ve had pretty dramatic growth since, and Wells Fargo has been an important collaborator throughout.”

In the past five years, the home-
remodeling company has expanded
from 110 employees to 360, and annual
sales have increased substantially.
Wells Fargo helped finance the
company’s recent expansion into
Southern California, Arizona, Idaho,
and west Texas, which included three
new facilities.

Just like the customers who want to enhance their homes for the future, Larry is intent on securing Dreamstyle Remodeling’s future. “We’re very focused on the company’s succession, and we have the best people in place to lead us,” Larry said.
Wells Fargo plays a big role in the company’s future, he said, noting that bankers Katrina Tracy and Laurie Cini-Donovan “know my business inside and out, and they’re responsive to all my business needs.”

Dreamstyle Remodeling’s relationship with Wells Fargo stretches from multiple commercial accounts to financing, merchant services, personal accounts, and investments. The company also relies on Wells Fargo to provide consumer finance options to its customers.

“It goes beyond the bank accounts and financing,” Larry said. “Everything we’ve done with Wells Fargo has increased our efficiency.”

Laurie said, “Knowing his business so well has deepened our relationship. Larry sees the potential and benefits in thinking of us as if we were true business consultants.”

Learn more at wellsfargo.com/stories.







# House hunters find the
one, with an assist from
halfway across the U.S.



Gary Cohen and daughter Jyetta



Jaejung Cohen and daughter Rayel

Gary and Jaejung Cohen of Livingston, New Jersey, hunted relentlessly for the right house with just the right features in the school district they wanted for their two young daughters. Twice they canceled contracts for houses they decided ultimately didn’t quite measure up to their expectations.

The third time was a charm, however, thanks, in part, to Wells Fargo’s Shane Parker and Brittany Taylor – both halfway across the U.S. in Des Moines, Iowa.

“We had worked with Shane as our mortgage consultant six years ago when we refinanced our home,” said Gary, a lawyer in metro New York. “It went so well then that we called him again this time for a preapproval — even before we started house shopping. He helped it go smoothly.”

Once the Cohens had made an offer on a home, Brittany, a loan processor, helped them streamline their paperwork using an online tool called yourLoanTracker \( ^{SM} \) . The tool lets customers check the status of their mortgage on their computers or mobile devices. The Cohens also used the tool to electronically file select documents and received email and text alerts about important milestones.

Jaejung, a risk manager for an insurance company, said, "Shane and Brittany did a great job of working with us throughout the process."

Shane said, “A phone-based mortgage consultants, we find that our role is growing every day as we preserve the human touch with customers while also using technology to shorten the distance between us. We have the ability not only to help customers walk through the process, but also to put more time into building relationships with them, which is just as important.”

Learn more at wellsfargo.com/stories.







# Smooth transition
of retirement plan
goes down easy

When a company is helping its employees plan for a comfortable retirement, establishing trust is essential.

That’s one reason Brown-Forman – an American-owned spirits and wine company in Louisville, Kentucky – chose Wells Fargo Institutional Retirement and Trust as its 401(k) plan provider.



Andrew Simon and Cheryl Beckman



Paul Hartman, Cheryl Beckman and Andrew Simon

“Wells Fargo made our more than 4,100 employees feel at ease,” said Cheryl Beckman, director of Global Benefits at Brown-Forman, “tailoring transition communications based on where they are in their careers.”

Wells Fargo’s Paul Hartman said there are a lot of synergies between the two companies “in terms of how we view our relationships with customers, vendors, and team members.”

Brown-Forman, founded in 1870, is the maker of many spirit brands, such as Jack Daniel's, Old Forester, Woodford Reserve, Finlandia Vodka, Sonoma-Cutrer wines, and others. The company started working with Institutional Retirement and Trust in 2014 after more than a decade of working with the Corporate Banking team on lines of credit and foreign exchange. Together, Brown-Forman and Wells Fargo devised detailed communication plans, including informational sessions for employees at all the company's major locations, from corporate offices to barrel-making facilities to vineyards. Some sessions were conducted in both English and Spanish.

Andrew Simon, Brown-Forman’s director of People Development and Rewards, said, “We’re a growing company but have a small-company feel and strive to provide a premium experience for our employees. So giving them multiple ways to learn about retirement planning was important.”

That, plus enhanced plan options such as the addition of a Roth feature and an employer-matching contribution, led to success: Brown-Forman has seen an 11 percent increase in employees raising their contribution percentage to take advantage of the full company match.

“When Wells Fargo commits something to us, it’s going to happen,” Andrew said.

Learn more at wellsfargo.com/stories.



Karen Spotted Tail
Rosebud, South Dakota



# Teaming up to bring
affordable solar power
to the people





Karen Spotted Tail

In a six-year period, members of the Rosebud Sioux Tribe in South Dakota saw their electricity costs increase by 50 percent. As a result, Karen Spotted Tail, a member of the tribe, struggled to pay her bills.

In October 2015, GRID Alternatives – a nonprofit that makes renewable energy accessible to low-income communities – donated and installed solar panels on Karen’s roof. After two months, the cost of her utilities had dropped significantly.

Such success has helped create
awareness of solar energy across
the tribal community, according
to Ken Haukaas, a consultant for
the tribe’s utility commission.

GRID Alternatives also provides job training and employment opportunities in solar installation. Since 2007, Wells Fargo has provided the organization with $4 million in grants, helping it expand services from its home base in California to locations across the U.S.

And Wells Fargo team members have joined in as well. They have helped install panels for 58 families and volunteered more than 3,500 hours in the past 10 years.

Erica Mackie, GRID Alternatives
CEO and co-founder, said, “Wells Fargo is a long-term supporter and a trusted advisor, helping us expand our reach to make renewable energy accessible to people who need it most.”

Karen said, “I just wish everybody could receive this help.”
Learn more at wellsfargo.com/stories.







# Adopting a neighborhood: Where rough streets rule, revitalization now resides



Darnell Shields, Lisa Johnson, and United Way's Wendy DuBoe



Wendy DuBoe, Lisa Johnson, and Darnell Shields

In one of Chicago’s most economically challenged neighborhoods, residents and community groups have teamed up to change its reputation.

“As the westernmost neighborhood of the city, Austin is the gateway to Chicago for many,” said Darnell Shields of the nonprofit Austin Coming Together. “We want to live up to the greatness of our city.”

One focus is on improving student success in third grade, a key indicator of educational advancement. But instead of looking solely at student achievement, organizers are taking a long-term, comprehensive approach — understanding that preparing kids for success in school starts with access to quality day care, economic opportunities for family members, and a safe neighborhood.

Wells Fargo has joined the effort, donating $300,000 to United Way of Metropolitan Chicago’s Neighborhood Network Initiative, which supports the work of more than 60 community organizations in Austin, led by Austin Coming Together.

“We want to make a real difference in Austin,” said Lisa Johnson, Wells Fargo Commercial Banking Midwest division manager. “Building up this community is one way we can bring to life everything we value as a company.”

And aside from financial support, Wells Fargo team members also actively volunteer — at Austin schools, health care providers, food banks, job readiness programs, and more. In fact, local team members have selected the neighborhood as the beneficiary of a majority of their philanthropic and community support efforts.

Learn more at wellsfargo.com/stories.



# Corporate Social Responsibility Highlights

Caring for our communities is part of our culture. We strive to create a positive, lasting impact — socially, environmentally, and economically — through earning lifelong relationships with community partners and other stakeholders.



For more information, please visit wellsfargo.com/about/csr/reports.



## Board of Directors



John D. Baker II 1, 2, 3
Executive Chairman
FRP Holdings, Inc.
Jacksonville, Florida
(Real estate management)



Elaine L. Chao 3, 4
Former U.S. Secretary of Labor
Washington, D.C.
(U.S. government)



John S. Chen 6
Executive Chairman, CEO
BlackBerry Limited
Waterloo, Ontario, Canada
(Wireless communications)



Lloyd H. Dean 2, 5, 6, 7
President, CEO
Dignity Health
San Francisco, California
(Healthcare)



Elizabeth A. Duke 3, 4, 7
Former member of Federal
Reserve Board of Governors
Virginia Beach, Virginia
(U.S. regulatory agency)



Susan E. Engel 3, 4, 6
Retired CEO
Portero, Inc.
New York, New York
(Online luxury retailer)



Enrique Hernandez Jr. 2, 4, 7
Chairman, CEO
Inter-Con Security Systems, Inc.
Pasadena, California
(Security services)



Donald M. James 4, 6
Retired Chairman
Vulcan Materials Company
Birmingham, Alabama
(Construction materials)



Cynthia H. Milligan 2, 3, 5, 7
Dean Emeritus
College of Business Administration
University of Nebraska
Lincoln, Nebraska
(Higher education)



Federico F. Peña 1, 2, 5, 7
Senior Advisor
Vestar Capital Partners
Denver, Colorado
(Private equity)



James H. Quigley 1, 3, 7
CEO Emeritus
Deloitte
New York, New York
(Audit, tax, financial advisory)





Judith M. Runstad 2, 3, 4
Of Counsel
Foster Pepper PLLC
Seattle, Washington
(Law firm)



Stephen W. Sanger * 5, 6, 7
Retired Chairman
General Mills, Inc.
Minneapolis, Minnesota
(Packaged foods)

John G. Stumpf
Chairman, CEO
Wells Fargo & Company
San Francisco, California



Susan G. Swenson 1, 5
Chair, CEO
Novatel Wireless, Inc.
San Diego, California
(Wireless solutions)



Suzanne M. Vautrinot 1, 3
President
Kilovolt Consulting, Inc.
San Antonio, Texas
(Cyber and technology
consulting)

Standing Committees 1. Audit and Examination 2. Corporate Responsibility 3. Credit 4. Finance
5. Governance and Nominating 6. Human Resources 7. Risk * Lead Director

## Executive Officers and Corporate Staff



Wells Fargo Operating Committee pictured (left to right):
Carrie L. Tolstedt, John R. Shrewsberry, Avid Modjtabai, Timothy J. Sloan, John G. Stumpf, James M. Strother, David M. Carroll, David M. Julian, Hope A. Hardison, and Michael J. Loughlin

* "Executive officers" according to Securities and Exchange Commission rules
John G. Stumpf
Chairman and CEO *

Anthony R. Augliera
Corporate Secretary

J. Rich Baich
Chief Information
Security Officer

Neal A. Blinde
Treasurer

Karl E. Byers
Head of Enterprise Risk

Jon R. Campbell
Head of Government and
Community Relations

Julie Circio Caperton
Head of Corporate
Development

David M. Carroll
Head of Wealth and
Investment Management *

Christine A. Deakin
Head of Corporate Strategy
Scott A. Dillon
Chief Technology Officer

Stephen M. Ellis
Head of Innovation Group

Gerald A. Enos Jr.
Head of Operations

Derek A. Flowers
Chief Credit Officer

Hope A. Hardison
Chief Administrative
Officer, Human Resources
Director *

Richard C. Henderson
Head of Corporate
Properties

Yvette R.
Hollingsworth Clark
Chief Compliance Officer

David M. Julian
Chief Auditor

Richard D. Levy
Controller *

Michael J. Loughlin
Chief Risk Officer *

Avid Modjtabai
Head of Consumer Lending *

Jamie Moldafsky
Chief Marketing Officer

Kevin D. Oden
Chief Market Risk Officer

Joseph J. Rice
Chief Operational
Risk Officer

James R. Richards
Bank Secrecy Act Officer
and Head of Financial
Crimes

Charles D. Roberson
Head of Enterprise
Efficiency

James H. Rowe
Head of Investor Relations

Eric D. Shand
Chief Loan Examiner

John R. Shrewsberry
Chief Financial Officer *

Timothy J. Sloan
President, Chief Operating
Officer, Head of Wholesale
Banking *

James M. Strother
General Counsel *

Oscar Suris
Head of Corporate
Communications

A. Charles Thomas
Chief Data Officer

Carrie L. Tolstedt
Head of Community
Banking *



# Senior Business Leaders

COMMUNITY BANKING
Group Head
Carrie L. Tolstedt

Deposit Products Group
Daniel I. Ayala, Global
Remittance Services
Edward M. Kadletz, Debit
and Prepaid Products

Wells Fargo Virtual Channels
James P. Smith

Regional Banking
Regional Presidents
Michelle Y. Lee, Eastern
Scott Coble, Florida
Joe A. Atkinson, South Florida
David Guzman, West Florida
Derek L. Jones, Central Florida
Kelly A. Smith, North Florida
Darryl Harmon, Southeast
Leigh Vincent Collier, Mid-South
Michael S. Donnelly, Atlanta
Chadwick A. (Chad) Gregory,
Greater Georgia
Kathy J. Heffley, South Carolina
Forrest R. (Rick) Redden III, Atlantic
Kendall K. Alley, Carolinas West
Andrew M. Bertamini, Maryland
Ravi Chandra, Western Virginia
Jack O. Clayton, Piedmont East
Michael L. Golden, Greater
Washington D.C.
Glen M. Kelley, Greater Virginia
Larisa F. Perry, Northeast
Frederick A. Bertoldo, Northern
New Jersey
Joseph F. Kirk, New York,
Connecticut
Brenda K. Ross-Dulan, Southern
New Jersey
Gregory S. Redden, Greater
Philadelphia, Delaware
Gregory S. White, Greater
Pennsylvania
John K. Sotodeoh, Southwest
Pamela M. Conboy, Arizona,
Utah, Nevada
Deborah (Dee) E. O'Donnell, Utah
Kirk V. Clausen, Nevada
John T. Gavin, Dallas-Fort Worth
Darryl Montgomery, Houston
Lisa J. Riley, New Mexico,
Western Border
Jeffrey Schumacher, Central Texas
Kenneth A. Telg, Greater Texas
Lisa J. Stevens, Pacific Midwest
Ben F. Alvarado, Southern California
Celia C. Lanning, Greater San Diego
David DiCristofaro, Greater Los
Angeles
Marla M. Clemow, Los Angeles Metro
James W. Foley, Pacific North
Tracy Curtis, Oregon
Joseph C. Everhart, Alaska
Gregory L. Morgan, San Francisco
Micky S. Randhawa, Greater Bay
Patrick G. Yalung, Washington

David A. Galasso, Northern and Central California
Reza Razzaghipour, Pacific Coast
Jeff S. Rademann, Santa Clara Valley
David R. Kvamme, Great Lakes
Mary E. Bell, Indiana, Ohio
Sang Kim, Wisconsin, Michigan
Donald (Joe) Ravens, Minnesota
Frank Newman III, Rocky Mountain
Joy N. Ott, Montana, Wyoming
Don M. Melendez, Idaho
Donald J. Pearson, Great Plains
Kirk L. Kellner, Tristate
Daniel P. Murphy, North Dakota,
South Dakota
Marc Bernstein, Enterprise
Small Business Segment
Todd Reimringer, Business
Payroll Services

## CONSUMER LENDING

Group Head
Avid Modjatbai

Consumer Credit Solutions
Shelley S. Freeman
Dan L. Abbott, Retail Services
Beverly J. Anderson,
Consumer Financial Services
John P. Rasmussen,
Personal Lending Group

## Dealer Services

Dawn Martin Harp
Jerry Bowen, Commercial Dealer Services
William Katafias, Indirect Auto Finance

## Home Lending

Franklin R. Codel
Bradley W. Blackwell, Portfolio Lending
Michael J. DeVito, Mortgage Production
Perry J. Hilzendeger,
Home Lending Servicing
Peter R. Diliberti, Capital Markets

## WEALTH AND INVESTMENT
MANAGEMENT

Group Head
David M. Carroll
Darrell L. Cronk, Wells Fargo
Investment Institute
Mary T. Mack, Wells Fargo Advisors
Michael J. Niedermeyer, Wells Fargo
Asset Management
John M. Papadopulos, Retirement
James P. Steiner, Abbot Downing
Jay S. Welker, Wealth Management

## WHOLESALE BANKING

President, Chief Operating Officer,
Group Head
Timothy J. Sloan

Commercial Banking, Corporate
Banking, Business Banking Group,
Government & Institutional Banking,
and Treasury Management
Perry G. Pelos
John C. Adams, Commercial Banking
MaryLou Barreiro,
Specialty Industry Banking
Sanjiv Sanghvi, Western Region
Dave R. Golden, Mountain Division
Paul D. Kalsbeek, Southern Region
John P. Manning, Eastern Region
Laura S. Oberst, Central Region
Kyle G. Hranicky,
Corporate Banking Group
J. Nicholas Cole, Wells Fargo Restaurant
Finance; Gaming Division
James D. Heinz, U.S. Corporate Banking;
Healthcare Group
Bart Schouest, Energy & Power Groups
John R. Hukari, Equity Funds Group
Brian J. Van Elslander,
Financial Sponsors Group
Daniel P. Weiler,
Financial Institutions Group
Hugh C. Long, Business Banking Group
David L. Pope, Business Banking Sales
and Service

Donna J. Serres, SBA Lending
Dean A. Rennell,
Southwest Division Manager
Don A. Fracchia,
Midwest Division Manager
Lucia D. Gibbons,
East Division Manager
Daniel C. Peltz, Treasury
Management Group
Debra B. Rossi, Merchant Services
David B. Trotter, Treasury Management
Sales & Delivery
Keith K. Theisen,
Treasury Management Products
Seci L. Watson,
Wholesale Internet Solutions
Phil D. Smith, Government and
Institutional Banking
Erin S. Gore, Education and
Nonprofit Banking
William H. Morgan, Healthcare
Financial Services
Kathleen S. McClure-Wight,
Government Banking West
Lee M. Hanna,
Government Banking East
Mara Holley, Government Banking,
Specialty Sectors
Marty Bingham, WFS Sales & Trading
Peter Hill, Public Finance

## Commercial Real Estate

Mark L. Myers
William M. Cotter, Northeast Region
Christopher J. Jordan, Hospitality Finance
and Senior Housing
Michael F. Marino,
Southern California Region
David M. Martin, New York Metro Region
Robin W. Michel, Southwest Region and
Homebuilder Banking
Gregory J. Wolkom, REIT Finance
William A. Vernon, Midwest, Southeast,
International Region and Real Estate
Merchant Banking
Cynthia Wliusz Lovell, Northwest Region

## Insurance Group

Laura L. Schupbach
Kevin M. Brogan, Property and
Casualty National Practice and
Safehold Special Risk
Jack S. (Sam) Elliott Jr., West Region,
Insurance Brokerage and Consulting

Peter A. Gilbertson, North Region,
Insurance Brokerage and Consulting
Tom C. Longhta, South Region,
Insurance Brokerage and Consulting
Laurie B. Nordquist, Personal and
Small Business Insurance
Tim Prichard, Employee Benefits
National Practice

## International Group

Richard J. Yorke
Sara Wardell-Smith, Foreign Exchange and
International Treasury Management
Frank A. Pizzo,
EMEA Regional President
Christopher G. Lewis,
International Trade Services
John V. Rindlaub,
Asia Pacific Regional President
Charles H. Silverman,
Global Financial Institutions

## Principal Investments

George D. Wick
Ross M. Berger, Corporate Credit
Rosy Le Cohen and Arthur Evans,
Municipal Bonds
David Florian, Reinsurance
Philip A. Hopkins and Barry Neal,
Renewable Energy and
Environmental Finance
Jeff T. Nikora, Alternative
Investment Management
John Walbridge and Cecilia Fok,
Structured Products

## Specialized Lending and Investment

J. Edward Blakey
Adam Davis, Structured Real Estate
Alan Kronovet,
Commercial Mortgage Servicing
Douglas J. Mazer,
Real Estate Capital Markets
Kara McShane, Commercial Real Estate
Capital Markets and Finance
Mary Katherine DuBose and Chris Pink,
Asset Backed Finance
Troy Kilpatrick, Corporate Trust Services
William J. Mayer,
Wells Fargo Equipment Finance
Lesley A. Milovich, Community Lending
and Investment
Alan Wiener, Multifamily Housing

## Wells Fargo Capital Finance

Henry K. Jordan
Guy Fuchs
Scott R. Diehl, Global Capital
Solutions Group
Steven V. Macko, Industries Group
Kurt Marsden, Corporate Finance Group

## Wells Fargo Securities

Jonathan G. Weiss
Walter E. Dolhare, Markets Division
Robert A. Engel, Investment Banking
and Capital Markets
Benjamin V. Lambert, Eastdil Secured, LLC
Roy H. March, Eastdil Secured, LLC
Diane Schumaker-Krieg,
Research, Economics and Strategy

Wholesale Risk
David J. Weber



## Wells Fargo & Company
2015 Financial Report

<table><tr><td colspan="4">Financial Review</td></tr><tr><td>30</td><td>Overview</td><td>152</td><td>3</td></tr><tr><td>34</td><td>Earnings Performance</td><td>153</td><td>4</td></tr><tr><td>53</td><td>Balance Sheet Analysis</td><td>154</td><td>5</td></tr><tr><td>56</td><td>Off-Balance Sheet Arrangements</td><td>162</td><td>6</td></tr><tr><td>58</td><td>Risk Management</td><td>180</td><td>7</td></tr><tr><td>102</td><td>Capital Management</td><td>182</td><td>8</td></tr><tr><td>108</td><td>Regulatory Reform</td><td>193</td><td>9</td></tr><tr><td>110</td><td>Critical Accounting Policies</td><td>196</td><td>10</td></tr><tr><td>114</td><td>Current Accounting Developments</td><td>197</td><td>11</td></tr><tr><td>115</td><td>Forward-Looking Statements</td><td>198</td><td>12</td></tr><tr><td>117</td><td>Risk Factors</td><td>199</td><td>13</td></tr><tr><td></td><td></td><td>201</td><td>14</td></tr><tr><td></td><td>Controls and Procedures</td><td>206</td><td>15</td></tr><tr><td>131</td><td>Disclosure Controls and Procedures</td><td>208</td><td>16</td></tr><tr><td>131</td><td>Internal Control Over Financial Reporting</td><td>216</td><td>17</td></tr><tr><td>131</td><td>Management&#x27;s Report on Internal Control over Financial Reporting</td><td>239</td><td>18</td></tr><tr><td>132</td><td>Report of Independent Registered Public Accounting Firm</td><td>242</td><td>19</td></tr><tr><td></td><td></td><td>246</td><td>20</td></tr><tr><td></td><td>Financial Statements</td><td>252</td><td>21</td></tr><tr><td>133</td><td>Consolidated Statement of Income</td><td>254</td><td>22</td></tr><tr><td>134</td><td>Consolidated Statement of Comprehensive Income</td><td>255</td><td>23</td></tr><tr><td>135</td><td>Consolidated Balance Sheet</td><td>257</td><td>24</td></tr><tr><td>136</td><td>Consolidated Statement of Changes in Equity</td><td>259</td><td>25</td></tr><tr><td>140</td><td>Consolidated Statement of Cash Flows</td><td>262</td><td>26</td></tr><tr><td></td><td>Notes to Financial Statements</td><td>263</td><td></td></tr><tr><td>141</td><td>1</td><td>Summary of Significant Accounting Policies</td><td>264</td></tr><tr><td>151</td><td>2</td><td>Business Combinations</td><td>266</td></tr></table>



This Annual Report, including the Financial Review and the Financial Statements and related Notes, contains forward-looking statements, which may include forecasts of our financial results and condition, expectations for our operations and business, and our assumptions for those forecasts and expectations. Do not unduly rely on forward-looking statements. Actual results may differ materially from our forward-looking statements due to several factors. Factors that could cause our actual results to differ materially from our forward-looking statements are described in this Report, including in the “Forward-Looking Statements” and “Risk Factors” sections, and in the “Regulation and Supervision” section of our Annual Report on Form 10-K for the year ended December 31, 2015 (2015 Form 10-K).

When we refer to “Wells Fargo,” “the Company,” “we,” “our” or “us” in this Report, we mean Wells Fargo & Company and Subsidiaries (consolidated). When we refer to the “Parent,” we mean Wells Fargo & Company. When we refer to “legacy Wells Fargo,” we mean Wells Fargo excluding Wachovia Corporation (Wachovia). See the Glossary of Acronyms for terms used throughout this Report.

## Financial Review

## Overview

Wells Fargo & Company is a diversified, community-based financial services company with $1.8 trillion in assets. Founded in 1852 and headquartered in San Francisco, we provide banking, insurance, investments, mortgage, and consumer and commercial finance through 8,700 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and we have offices in 36 countries to support our customers who conduct business in the global economy. With approximately 265,000 active, full-time equivalent team members, we serve one in three households in the United States and ranked No. 30 on Fortune's 2015 rankings of America's largest corporations. We ranked third in assets and first in the market value of our common stock among all U.S. banks at December 31, 2015.

We use our Vision and Values to guide us toward growth and success. Our vision is to satisfy our customers' financial needs, help them succeed financially, be recognized as the premier financial services company in our markets and be one of America's great companies. We aspire to create deep and enduring relationships with our customers by providing them with an exceptional experience and by discovering their needs and delivering the most relevant products, services, advice, and guidance.

We have five primary values, which are based on our vision and provide the foundation for everything we do. First, we value and support our people as a competitive advantage and strive to attract, develop, retain and motivate the most talented people we can find. Second, we strive for the highest ethical standards with our team members, our customers, our communities and our shareholders. Third, with respect to our customers, we strive to base our decisions and actions on what is right for them in everything we do. Fourth, for team members we strive to build and sustain a diverse and inclusive culture – one where they feel valued and respected for who they are as well as for the skills and experiences they bring to our company. Fifth, we also look to each of our team members to be leaders in establishing, sharing and communicating our vision. In addition to our five primary values, one of our key day-to-day priorities is to make risk management a competitive advantage by working hard to ensure appropriate controls are in place to reduce risks to our customers, maintain and increase our competitive market position, and protect Wells Fargo's long-term safety, soundness and reputation.

## Financial Performance

In 2015, we generated $22.9 billion of net income and record diluted earnings per common share (EPS) of $4.12 and ended the year as the world's most valuable bank by market capitalization. We produced strong loan and deposit growth, grew the number of customers we serve, improved credit quality, enhanced our risk management practices, increased our capital and liquidity levels and rewarded our shareholders by increasing our dividend and continuing to repurchase shares of our common stock. Our achievements during 2015 continued to demonstrate the benefit of our diversified business model and our continued focus on the real economy. Our contribution to the real economy in 2015 was broad based and included originating $213.2 billion in residential mortgage loans, $31.1 billion of auto loans, $18.8 billion in new loan commitments to our small business customers, who primarily have less than $20 million in annual revenue, and $34.4 billion of middle market loans.

Noteworthy items included:

• revenue of $86.1 billion, up 2% from 2014;

• pre-tax pre-provision profit (PTPP) of $36.1 billion, up 2%;

- an increase in loans of $54.0 billion, up 6%, even with the planned runoff in our non-strategic/liquidating portfolios, and growth in our core loan portfolio of $62.8 billion, up 8%;

• strong customer deposit growth generated by our deposit

franchise, with total deposits up $55.0 billion, or 5%;

• strong credit performance as our net charge-off ratio declined to 33 basis points of average loans;

• loan loss allowance releases declined from $1.6 billion in 2014 to $450 million in 2015;

• strengthening our capital levels as our Common Equity Tier I ratio (fully phased-in) was 10.77%; and

- returning $12.6 billion in capital to our shareholders, our 5th consecutive year of increased returns, through increased common stock dividends and additional net share repurchases.

## Balance Sheet and Liquidity

Our balance sheet grew 6% in 2015 to $1.8 trillion, as we increased our liquidity position, improved the quality of our assets and held more capital. We grew deposits by 5% while reducing our deposit costs by two basis points. We also grew our loans each quarter on a year-over-year basis to end 2015 with our 18th consecutive quarter of growth (for the past 15 quarters year-over-year loan growth has been 3% or greater) despite the planned runoff from our non-strategic/liquidating portfolios. Our non-strategic/liquidating loan portfolios decreased $8.8 billion during the year (to less than 6% of total loans) and



our core loan portfolios increased $62.8 billion from the prior year. Our core loan portfolio growth included $11.5 billion from the GE Capital commercial real estate loan purchase and related financing transaction announced in first quarter 2015. We grew our investment securities portfolio by $34.6 billion in 2015 and our federal funds sold, securities purchased under resale agreements and other short-term investments (collectively referred to as federal funds sold and other short-term investments elsewhere in this Report) increased by $11.7 billion, or 5%, during the year. While we believe our liquidity position continued to remain strong with increased regulatory expectations, we have added to our position over the past year.

The strength of our balance sheet during 2015 positioned us for the agreement we announced in third quarter 2015 to purchase GE Capital's Commercial Distribution Finance and Vendor Finance businesses as well as a portion of its Corporate Finance business – an acquisition that will help us serve more markets and meet more of our customers' financial needs. The acquisition is expected to include total assets of approximately $31 billion and is expected to close in two phases. The North American portion, which represents approximately 90% of total assets to be acquired, is expected to close late in first quarter 2016. The international portion is expected to close in second quarter 2016. Also, in January 2016 we closed our purchase of GE Railcar Services, which included $4.0 billion of operating and capital leases, comprised of 77,000 railcars and just over 1,000 locomotives that were added to our existing First Union Rail business. During fourth quarter 2015 we issued long-term debt to partially fund the anticipated closing of these GE Capital acquisitions.

Deposit growth remained strong with period-end deposits up $55.0 billion from 2014. This increase reflected solid growth across both our commercial and consumer businesses. We grew our primary consumer checking customers by 5.6% and primary small business and business banking checking customers by 4.8% from a year ago (November 2015 compared with November 2014). Our ability to grow primary customers is important to our results because these customers have more interactions with us and are significantly more profitable than non-primary customers.

## Credit Quality

Credit quality remained strong in 2015, demonstrating the benefit of our diversified loan portfolio. Solid performance in several of our commercial and consumer loan portfolios was evidenced by losses remaining near historically low levels, reflecting our long-term risk focus. Net charge-offs of $2.9 billion were 0.33% of average loans, down 2 basis points from a year ago. Net losses in our commercial portfolio were $387 million, or 9 basis points of average loans. Net consumer losses declined to 55 basis points in 2015 from 65 basis points in 2014. Our commercial real estate portfolios were in a net recovery position for each quarter of the last three years, reflecting our conservative risk discipline and improved market conditions. Losses on our consumer real estate portfolios declined $497 million, or 44%, from a year ago. The consumer loss levels reflected the benefit of the improving housing market and our continued focus on originating high quality loans. Approximately 67% of the consumer first mortgage portfolio was originated after 2008, when new underwriting standards were implemented.

Our provision for credit losses in 2015 was $2.4 billion compared with $1.4 billion a year ago reflecting a release of $450 million from the allowance for credit losses, compared with a release of $1.6 billion a year ago. We did not release or build our allowance in the last half of 2015 as the credit improvement in our residential real estate portfolios was offset by higher commercial allowance reflecting deterioration in our oil and gas portfolio. Total loans in the oil and gas portfolio were down 6% from a year ago and are now less than 2% of our total loans outstanding. Approximately $1.2 billion of the allowance at December 31, 2015 was allocated to our oil and gas portfolio; however the entire allowance is available to absorb credit losses inherent in the total loan portfolio. If oil prices remain low for a prolonged period of time, there could be additional performance deterioration in our oil and gas portfolio resulting in higher criticized assets, nonperforming loans, allowance levels and ultimately credit losses. Deteriorated performance can take the form of increased downgrades, borrower defaults, potentially higher commitment drawdowns prior to default, and downgraded borrowers being unable to fully access the capital markets. Furthermore, our loan exposure in communities where the employment base has a concentration in the oil and gas sector may experience some credit challenges.

Future allowance levels may increase or decrease based on a variety of factors, including loan growth, portfolio performance and general economic conditions.

In addition to lower net charge-offs, nonperforming assets (NPAs) through the end of 2015 have declined for 13 consecutive quarters and were down $2.7 billion, or 17%, from 2014. Nonaccrual loans declined $1.5 billion from the prior year while foreclosed assets were down $1.2 billion from 2014.

## Capital

Our capital levels remained strong in 2015, even as we returned more capital to our shareholders, with total equity increasing to $193.9 billion at December 31, 2015, up $8.6 billion from the prior year. We returned $12.6 billion to shareholders in 2015 ($12.5 billion in 2014) through common stock dividends and net share repurchases and our net payout ratio (which is the ratio of (i) common stock dividends and share repurchases less issuances and stock compensation-related items, divided by (ii) net income applicable to common stock) was 59%. During 2015 we increased our quarterly common stock dividend by 7% to $0.375 per share. In 2015, our common shares outstanding declined by 78.2 million shares as we continued to reduce our common share count through the repurchase of 163.4 million common shares during the year. We also entered into a $500 million forward repurchase contract with an unrelated third party in December 2015 that settled in January 2016 for 9.2 million shares. In addition, we entered into a $750 million forward repurchase contract with an unrelated third party in January 2016 that settled in first quarter 2016 for 15.9 million shares. We expect our share count to continue to decline in 2016 as a result of anticipated net share repurchases.

We believe an important measure of our capital strength is the Common Equity Tier 1 ratio on a fully phased-in basis, which increased to 10.77% in 2015 from 10.43% a year ago. Likewise, our other regulatory capital ratios remained strong. See the “Capital Management” section in this Report for more information regarding our capital, including the calculation of our regulatory capital amounts.



Table 1: Six-Year Summary of Selected Financial Data

<table><tr><td>(in millions, except per share amounts)</td><td>2015</td><td>2014</td><td>2013</td><td>2012</td><td>2011</td><td>2010</td><td>% Change 2015/2014</td><td>Five-year compound growth rate</td></tr><tr><td>Income statement</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net interest income</td><td>$ 45,301</td><td>43,527</td><td>42,800</td><td>43,230</td><td>42,763</td><td>44,757</td><td>4%</td><td>—</td></tr><tr><td>Noninterest income</td><td>40,756</td><td>40,820</td><td>40,980</td><td>42,856</td><td>38,185</td><td>40,453</td><td>—</td><td>—</td></tr><tr><td>Revenue</td><td>86,057</td><td>84,347</td><td>83,780</td><td>86,086</td><td>80,948</td><td>85,210</td><td>2</td><td>—</td></tr><tr><td>Provision for credit losses</td><td>2,442</td><td>1,395</td><td>2,309</td><td>7,217</td><td>7,899</td><td>15,753</td><td>75</td><td>(31)</td></tr><tr><td>Noninterest expense</td><td>49,974</td><td>49,037</td><td>48,842</td><td>50,398</td><td>49,393</td><td>50,456</td><td>2</td><td>—</td></tr><tr><td>Net income before noncontrolling interests</td><td>23,276</td><td>23,608</td><td>22,224</td><td>19,368</td><td>16,211</td><td>12,663</td><td>(1)</td><td>13</td></tr><tr><td>Less: Net income from noncontrolling interests</td><td>382</td><td>551</td><td>346</td><td>471</td><td>342</td><td>301</td><td>(31)</td><td>5</td></tr><tr><td>Wells Fargo net income</td><td>22,894</td><td>23,057</td><td>21,878</td><td>18,897</td><td>15,869</td><td>12,362</td><td>(1)</td><td>13</td></tr><tr><td>Earnings per common share</td><td>4.18</td><td>4.17</td><td>3.95</td><td>3.40</td><td>2.85</td><td>2.23</td><td>—</td><td>13</td></tr><tr><td>Diluted earnings per common share</td><td>4.12</td><td>4.10</td><td>3.89</td><td>3.36</td><td>2.82</td><td>2.21</td><td>—</td><td>13</td></tr><tr><td>Dividends declared per common share</td><td>1.475</td><td>1.350</td><td>1.150</td><td>0.880</td><td>0.480</td><td>0.200</td><td>9</td><td>49</td></tr><tr><td>Balance sheet (at year end)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Investment securities</td><td>$ 347,555</td><td>312,925</td><td>264,353</td><td>235,199</td><td>222,613</td><td>172,654</td><td>11%</td><td>15</td></tr><tr><td>Loans</td><td>916,559</td><td>862,551</td><td>822,286</td><td>798,351</td><td>769,631</td><td>757,267</td><td>6</td><td>4</td></tr><tr><td>Allowance for loan losses</td><td>11,545</td><td>12,319</td><td>14,502</td><td>17,060</td><td>19,372</td><td>23,022</td><td>(6)</td><td>(13)</td></tr><tr><td>Goodwill</td><td>25,529</td><td>25,705</td><td>25,637</td><td>25,637</td><td>25,115</td><td>24,770</td><td>(1)</td><td>1</td></tr><tr><td>Assets</td><td>1,787,632</td><td>1,687,155</td><td>1,523,502</td><td>1,421,746</td><td>1,313,867</td><td>1,258,128</td><td>6</td><td>7</td></tr><tr><td>Deposits</td><td>1,223,312</td><td>1,168,310</td><td>1,079,177</td><td>1,002,835</td><td>920,070</td><td>847,942</td><td>5</td><td>8</td></tr><tr><td>Long-term debt</td><td>199,536</td><td>183,943</td><td>152,998</td><td>127,379</td><td>125,354</td><td>156,983</td><td>8</td><td>5</td></tr><tr><td>Wells Fargo stockholders&#x27; equity</td><td>192,998</td><td>184,394</td><td>170,142</td><td>157,554</td><td>140,241</td><td>126,408</td><td>5</td><td>9</td></tr><tr><td>Noncontrolling interests</td><td>893</td><td>868</td><td>866</td><td>1,357</td><td>1,446</td><td>1,481</td><td>3</td><td>(10)</td></tr><tr><td>Total equity</td><td>193,891</td><td>185,262</td><td>171,008</td><td>158,911</td><td>141,687</td><td>127,889</td><td>5</td><td>9</td></tr></table>



Table 2: Ratios and Per Common Share Data

<table><tr><td rowspan="2"></td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Profitability ratios</td><td></td><td></td><td></td></tr><tr><td>Wells Fargo net income to average assets (ROA)</td><td>1.31%</td><td>1.45</td><td>1.51</td></tr><tr><td>Wells Fargo net income applicable to common stock to average Wells Fargo common stockholders&#x27; equity (ROE)</td><td>12.60</td><td>13.41</td><td>13.87</td></tr><tr><td>Efficiency ratio (1)</td><td>58.1</td><td>58.1</td><td>58.3</td></tr><tr><td>Capital ratios (2)(3)</td><td></td><td></td><td></td></tr><tr><td>At year end:</td><td></td><td></td><td></td></tr><tr><td>Wells Fargo common stockholders&#x27; equity to assets</td><td>9.62</td><td>9.86</td><td>10.17</td></tr><tr><td>Total equity to assets</td><td>10.85</td><td>10.98</td><td>11.22</td></tr><tr><td>Risk-based capital:</td><td></td><td></td><td></td></tr><tr><td>Common Equity Tier 1</td><td>11.07</td><td>11.04</td><td>10.82</td></tr><tr><td>Tier 1 capital</td><td>12.63</td><td>12.45</td><td>12.33</td></tr><tr><td>Total capital</td><td>15.45</td><td>15.53</td><td>15.43</td></tr><tr><td>Tier 1 leverage</td><td>9.37</td><td>9.45</td><td>9.60</td></tr><tr><td>Average balances:</td><td></td><td></td><td></td></tr><tr><td>Average Wells Fargo common stockholders&#x27; equity to average assets</td><td>9.78</td><td>10.22</td><td>10.41</td></tr><tr><td>Average total equity to average assets</td><td>10.99</td><td>11.32</td><td>11.41</td></tr><tr><td>Per common share data</td><td></td><td></td><td></td></tr><tr><td>Dividend payout (4)</td><td>35.8</td><td>32.9</td><td>29.6</td></tr><tr><td>Book value</td><td>33.78</td><td>32.19</td><td>29.48</td></tr><tr><td>Market price (5)</td><td></td><td></td><td></td></tr><tr><td>High</td><td>58.77</td><td>55.95</td><td>45.64</td></tr><tr><td>Low</td><td>47.75</td><td>44.17</td><td>34.43</td></tr><tr><td>Year end</td><td>54.36</td><td>54.82</td><td>45.40</td></tr></table>

(1) The efficiency ratio is noninterest expense divided by total revenue (net interest income and noninterest income).

(2) The risk-based capital ratios presented at December 31, 2015, were calculated under the lower of Standardized or Advanced Approach determined pursuant to Basel III with Transition Requirements. Accordingly, the total capital ratio was calculated under the Advanced Approach and the other ratios were calculated under the Standardized Approach. The risk-based capital ratios were calculated under the Basel III General Approach at December 31, 2014, and under Basel I at December 31, 2013.

(3) See the "Capital Management" section and Note 26 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report for additional information.

(4) Dividends declared per common share as a percentage of diluted earnings per common share.

(5) Based on daily prices reported on the New York Stock Exchange Composite Transaction Reporting System.



Wells Fargo net income for 2015 was $22.9 billion ($4.12 diluted earnings per common share), compared with $23.1 billion ($4.10 diluted per share) for 2014 and $21.9 billion ($3.89 diluted per share) for 2013. Our 2015 earnings reflected continued strong execution of our business strategy as well as growth in many of our businesses. Our financial performance in 2015 benefited from a $1.8 billion increase in net interest income, which was offset by a $1.0 billion increase in our provision for credit losses and a $937 million increase in noninterest expense.

Revenue, the sum of net interest income and noninterest income, was $86.1 billion in 2015, compared with $84.3 billion in 2014 and $83.8 billion in 2013. The increase in revenue for 2015 compared with 2014 was predominantly due to an increase in net interest income, reflecting increases in income from trading assets, investment securities, and loans. Our diversified sources of revenue generated by our businesses continued to be balanced between net interest income and noninterest income. In 2015, net interest income of $45.3 billion represented 53% of revenue, compared with $43.5 billion (52%) in 2014 and $42.8 billion (51%) in 2013.
Noninterest income was $40.8 billion in 2015, representing 47% of revenue, compared with $40.8 billion (48%) in 2014 and $41.0 billion (49%) in 2013. Noninterest income was relatively stable in 2015 compared with a year ago, reflecting our continued ability to generate fee income despite fluctuations in market sensitive revenue.

Noninterest expense was $50.0 billion in 2015, compared with $49.0 billion in 2014 and $48.8 billion in 2013. The increase in noninterest expense in 2015, compared with 2014, reflected higher compensation expense and operating losses. Noninterest expense as a percentage of revenue (efficiency ratio) was 58.1% in 2015, 58.1% in 2014 and 58.3% in 2013, reflecting our expense management efforts.

Table 3 presents the components of revenue and noninterest expense as a percentage of revenue for year-over-year results.



Table 3: Net Interest Income, Noninterest Income and Noninterest Expense as a Percentage of Revenue

<table><tr><td rowspan="2">(in millions)</td><td colspan="6">Year ended December 31,</td></tr><tr><td>2015</td><td>% of revenue</td><td>2014</td><td>% of revenue</td><td>2013</td><td>% of revenue</td></tr><tr><td>Interest income (on a taxable equivalent basis)</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets</td><td>$ 2,010</td><td>2%</td><td>$ 1,712</td><td>2%</td><td>$ 1,406</td><td>2%</td></tr><tr><td>Investment securities</td><td>9,906</td><td>12</td><td>9,253</td><td>11</td><td>8,841</td><td>11</td></tr><tr><td>Mortgages held for sale (MHFS)</td><td>785</td><td>1</td><td>767</td><td>1</td><td>1,290</td><td>2</td></tr><tr><td>Loans held for sale (LHFS)</td><td>19</td><td>—</td><td>78</td><td>—</td><td>13</td><td>—</td></tr><tr><td>Loans</td><td>36,663</td><td>43</td><td>35,715</td><td>42</td><td>35,618</td><td>43</td></tr><tr><td>Other interest income</td><td>990</td><td>1</td><td>932</td><td>1</td><td>724</td><td>1</td></tr><tr><td>Total interest income (on a taxable equivalent basis)</td><td>50,373</td><td>59</td><td>48,457</td><td>57</td><td>47,892</td><td>57</td></tr><tr><td>Interest expense</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits</td><td>963</td><td>1</td><td>1,096</td><td>1</td><td>1,337</td><td>2</td></tr><tr><td>Short-term borrowings</td><td>64</td><td>—</td><td>62</td><td>—</td><td>71</td><td>—</td></tr><tr><td>Long-term debt</td><td>2,592</td><td>4</td><td>2,488</td><td>3</td><td>2,585</td><td>3</td></tr><tr><td>Other interest expense</td><td>357</td><td>—</td><td>382</td><td>—</td><td>307</td><td>—</td></tr><tr><td>Total interest expense</td><td>3,976</td><td>5</td><td>4,028</td><td>4</td><td>4,300</td><td>5</td></tr><tr><td>Net interest income (on a taxable-equivalent basis)</td><td>46,397</td><td>54</td><td>44,429</td><td>53</td><td>43,592</td><td>52</td></tr><tr><td>Taxable-equivalent adjustment</td><td>(1,096)</td><td>(1)</td><td>(902)</td><td>(1)</td><td>(792)</td><td>(1)</td></tr><tr><td>Net interest income (A)</td><td>45,301</td><td>53</td><td>43,527</td><td>52</td><td>42,800</td><td>51</td></tr><tr><td>Noninterest income</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Service charges on deposit accounts</td><td>5,168</td><td>6</td><td>5,050</td><td>6</td><td>5,023</td><td>6</td></tr><tr><td>Trust and investment fees (1)</td><td>14,468</td><td>16</td><td>14,280</td><td>17</td><td>13,430</td><td>16</td></tr><tr><td>Card fees</td><td>3,720</td><td>4</td><td>3,431</td><td>4</td><td>3,191</td><td>4</td></tr><tr><td>Other fees (1)</td><td>4,324</td><td>5</td><td>4,349</td><td>5</td><td>4,340</td><td>5</td></tr><tr><td>Mortgage banking (1)</td><td>6,501</td><td>7</td><td>6,381</td><td>8</td><td>8,774</td><td>10</td></tr><tr><td>Insurance</td><td>1,694</td><td>2</td><td>1,655</td><td>2</td><td>1,814</td><td>2</td></tr><tr><td>Net gains from trading activities</td><td>614</td><td>1</td><td>1,161</td><td>1</td><td>1,623</td><td>2</td></tr><tr><td>Net gains (losses) on debt securities</td><td>952</td><td>1</td><td>593</td><td>1</td><td>(29)</td><td>—</td></tr><tr><td>Net gains from equity investments</td><td>2,230</td><td>3</td><td>2,380</td><td>3</td><td>1,472</td><td>2</td></tr><tr><td>Lease income</td><td>621</td><td>1</td><td>526</td><td>1</td><td>663</td><td>1</td></tr><tr><td>Other</td><td>464</td><td>1</td><td>1,014</td><td>1</td><td>679</td><td>1</td></tr><tr><td>Total noninterest income (B)</td><td>40,756</td><td>47</td><td>40,820</td><td>48</td><td>40,980</td><td>49</td></tr><tr><td>Noninterest expense</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Salaries</td><td>15,883</td><td>19</td><td>15,375</td><td>18</td><td>15,152</td><td>18</td></tr><tr><td>Commission and incentive compensation</td><td>10,352</td><td>12</td><td>9,970</td><td>12</td><td>9,951</td><td>12</td></tr><tr><td>Employee benefits</td><td>4,446</td><td>5</td><td>4,597</td><td>5</td><td>5,033</td><td>6</td></tr><tr><td>Equipment</td><td>2,063</td><td>2</td><td>1,973</td><td>2</td><td>1,984</td><td>2</td></tr><tr><td>Net occupancy</td><td>2,886</td><td>3</td><td>2,925</td><td>3</td><td>2,895</td><td>3</td></tr><tr><td>Core deposit and other intangibles</td><td>1,246</td><td>1</td><td>1,370</td><td>2</td><td>1,504</td><td>2</td></tr><tr><td>FDIC and other deposit assessments</td><td>973</td><td>1</td><td>928</td><td>1</td><td>961</td><td>1</td></tr><tr><td>Other (2)</td><td>12,125</td><td>15</td><td>11,899</td><td>14</td><td>11,362</td><td>14</td></tr><tr><td>Total noninterest expense</td><td>49,974</td><td>58</td><td>49,037</td><td>58</td><td>48,842</td><td>58</td></tr><tr><td>Revenue (A) + (B)</td><td>$ 86,057</td><td></td><td>$ 84,347</td><td></td><td>$ 83,780</td><td></td></tr></table>

(1) See Table 7 – Noninterest Income in this Report for additional detail.

(2) See Table 8 – Noninterest Expense in this Report for additional detail.



## Net Interest Income

Net interest income is the interest earned on debt securities, loans (including yield-related loan fees) and other interest-earning assets minus the interest paid for deposits, short-term borrowings and long-term debt. The net interest margin is the average yield on earning assets minus the average interest rate paid for deposits and our other sources of funding. Net interest income and the net interest margin are presented on a taxable-equivalent basis in Table 5 to consistently reflect income from taxable and tax-exempt loans and securities based on a 35% federal statutory tax rate.

While the Company believes that it has the ability to increase net interest income over time, net interest income and the net interest margin in any one period can be significantly affected by a variety of factors including the mix and overall size of our earning assets portfolio and the cost of funding those assets. In addition, some variable sources of interest income, such as resolutions from purchased credit-impaired (PCI) loans, loan prepayment fees and collection of interest on nonaccrual loans, can vary from period to period. Net interest income growth has been challenged during the prolonged low interest rate environment as higher yielding loans and securities runoff have been replaced with lower yielding assets.

Net interest income on a taxable-equivalent basis was $46.4 billion in 2015, compared with $44.4 billion in 2014, and $43.6 billion in 2013. The net interest margin was 2.95% in 2015, down 16 basis points from 3.11% in 2014, which was down 29 basis points from 3.40% in 2013. The increase in net interest income for 2015, compared with 2014, was primarily driven by loan growth, the benefit of swapping a portion of our variable rate commercial loans to fixed rate, securities purchases, higher trading balances, and reduced deposit costs. Strong growth in commercial loans, retained first lien real estate loans and credit cards contributed to higher net interest income as originations more than replaced runoff in the non-strategic/liquidating portfolios. This increase was partially offset by the impact of increased interest expense on higher long-term debt balances and reduced interest income from loans held for sale (LHFS) following the sale of substantially all of the government guaranteed student loan portfolio in 2014. Funding costs in 2015 remained relatively flat compared with 2014 due to lower deposit costs as a result of disciplined pricing, partially offset by increased long-term debt interest expense. The decline in net interest margin in 2015, compared with 2014, was primarily due to customer-driven deposit growth and higher long-term debt balances, partially offset by growth in loans and securities. The growth in customer-driven deposits and funding balances during 2015 kept cash, federal funds sold, and other short-term investments elevated, which diluted net interest margin but was essentially neutral to net interest income. During fourth quarter 2015, we issued long-term debt to partially fund the previously announced acquisition of certain commercial lending businesses and assets from GE Capital, with the majority of assets anticipated to close in first quarter 2016.
Table 4 presents the components of earning assets and funding sources as a percentage of earning assets to provide a more meaningful analysis of year-over-year changes that influenced net interest income.

Average earning assets increased $142.4 billion in 2015 from a year ago, as average investment securities increased $55.1 billion and average federal funds sold and other short-term investments increased $25.6 billion for the same period, respectively. In addition, average loans increased $51.0 billion in 2015, compared with a year ago.

Deposits are an important low-cost source of funding and affect both net interest income and the net interest margin. Deposits include noninterest-bearing deposits, interest-bearing checking, market rate and other savings, savings certificates, other time deposits, and deposits in foreign offices. Average deposits rose to $1.2 trillion in 2015, compared with $1.1 trillion in 2014, and funded 135% of average loans compared with 134% a year ago. Average deposits decreased to 76% of average earning assets in 2015, compared with 78% a year ago. The cost of these deposits has continued to decline due to a sustained low interest rate environment and a shift in our deposit mix from higher cost certificates of deposit to lower yielding checking and savings products.

Table 5 presents the individual components of net interest income and the net interest margin. The effect on interest income and costs of earning asset and funding mix changes described above, combined with rate changes during 2015, are analyzed in Table 6.



Table 4: Average Earning Assets and Funding Sources as a Percentage of Average Earnings Assets

<table><tr><td rowspan="3">(in millions)</td><td colspan="5">Year ended December 31,</td></tr><tr><td colspan="3">2015</td><td colspan="2">2014</td></tr><tr><td>Average balance</td><td>% of earning assets</td><td>Average balance</td><td>% of earning assets</td><td></td></tr><tr><td>Earning assets</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds sold, securities purchased under resale agreements and other short-term investments</td><td>$ 266,832</td><td>17%</td><td>$ 241,282</td><td>17%</td><td></td></tr><tr><td>Trading assets</td><td>66,679</td><td>4</td><td>55,140</td><td>4</td><td></td></tr><tr><td>Investment securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>32,093</td><td>2</td><td>10,400</td><td>1</td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>47,404</td><td>3</td><td>43,138</td><td>3</td><td></td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>100,218</td><td>6</td><td>114,076</td><td>8</td><td></td></tr><tr><td>Residential and commercial</td><td>22,490</td><td>2</td><td>26,475</td><td>2</td><td></td></tr><tr><td>Total mortgage-backed securities</td><td>122,708</td><td>8</td><td>140,551</td><td>10</td><td></td></tr><tr><td>Other debt and equity securities</td><td>49,752</td><td>3</td><td>47,488</td><td>3</td><td></td></tr><tr><td>Total available-for-sale securities</td><td>251,957</td><td>16</td><td>241,577</td><td>17</td><td></td></tr><tr><td>Held-to-maturity securities</td><td>74,048</td><td>5</td><td>29,319</td><td>2</td><td></td></tr><tr><td>Mortgages held for sale (1)</td><td>21,603</td><td>2</td><td>19,018</td><td>2</td><td></td></tr><tr><td>Loans held for sale (1)</td><td>573</td><td>—</td><td>4,226</td><td>—</td><td></td></tr><tr><td>Loans:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial - U.S.</td><td>237,844</td><td>15</td><td>204,819</td><td>14</td><td></td></tr><tr><td>Commercial and industrial - Non U.S.</td><td>46,028</td><td>3</td><td>42,661</td><td>3</td><td></td></tr><tr><td>Real estate mortgage</td><td>116,893</td><td>7</td><td>112,710</td><td>8</td><td></td></tr><tr><td>Real estate construction</td><td>20,979</td><td>1</td><td>17,676</td><td>1</td><td></td></tr><tr><td>Lease financing</td><td>12,301</td><td>1</td><td>12,257</td><td>1</td><td></td></tr><tr><td>Total commercial</td><td>434,045</td><td>27</td><td>390,123</td><td>27</td><td></td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>268,560</td><td>17</td><td>261,620</td><td>18</td><td></td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>56,242</td><td>4</td><td>62,510</td><td>4</td><td></td></tr><tr><td>Credit card</td><td>31,307</td><td>2</td><td>27,491</td><td>2</td><td></td></tr><tr><td>Automobile</td><td>57,766</td><td>4</td><td>53,854</td><td>4</td><td></td></tr><tr><td>Other revolving credit and installment</td><td>37,512</td><td>2</td><td>38,834</td><td>3</td><td></td></tr><tr><td>Total consumer</td><td>451,387</td><td>29</td><td>444,309</td><td>31</td><td></td></tr><tr><td>Total loans (1)</td><td>885,432</td><td>56</td><td>834,432</td><td>58</td><td></td></tr><tr><td>Other</td><td>4,947</td><td>—</td><td>4,673</td><td>—</td><td></td></tr><tr><td>Total earning assets</td><td>$ 1,572,071</td><td>100%</td><td>$ 1,429,667</td><td>100%</td><td></td></tr><tr><td>Funding sources</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest-bearing checking</td><td>$ 38,640</td><td>2%</td><td>$ 39,729</td><td>3%</td><td></td></tr><tr><td>Market rate and other savings</td><td>625,549</td><td>40</td><td>585,854</td><td>41</td><td></td></tr><tr><td>Savings certificates</td><td>31,887</td><td>2</td><td>38,111</td><td>3</td><td></td></tr><tr><td>Other time deposits</td><td>51,790</td><td>3</td><td>51,434</td><td>3</td><td></td></tr><tr><td>Deposits in foreign offices</td><td>107,138</td><td>7</td><td>95,889</td><td>7</td><td></td></tr><tr><td>Total interest-bearing deposits</td><td>855,004</td><td>54</td><td>811,017</td><td>57</td><td></td></tr><tr><td>Short-term borrowings</td><td>87,465</td><td>6</td><td>60,111</td><td>4</td><td></td></tr><tr><td>Long-term debt</td><td>185,078</td><td>12</td><td>167,420</td><td>12</td><td></td></tr><tr><td>Other liabilities</td><td>16,545</td><td>1</td><td>14,401</td><td>1</td><td></td></tr><tr><td>Total interest-bearing liabilities</td><td>1,144,092</td><td>73</td><td>1,052,949</td><td>74</td><td></td></tr><tr><td>Portion of noninterest-bearing funding sources</td><td>427,979</td><td>27</td><td>376,718</td><td>26</td><td></td></tr><tr><td>Total funding sources</td><td>$ 1,572,071</td><td>100%</td><td>$ 1,429,667</td><td>100%</td><td></td></tr><tr><td>Noninterest-earning assets</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and due from banks</td><td>$ 17,327</td><td></td><td>16,361</td><td></td><td></td></tr><tr><td>Goodwill</td><td>25,673</td><td></td><td>25,687</td><td></td><td></td></tr><tr><td>Other</td><td>127,848</td><td></td><td>121,634</td><td></td><td></td></tr><tr><td>Total noninterest-earning assets</td><td>$ 170,848</td><td></td><td>163,682</td><td></td><td></td></tr><tr><td>Noninterest-bearing funding sources</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits</td><td>$ 339,069</td><td></td><td>303,127</td><td></td><td></td></tr><tr><td>Other liabilities</td><td>68,174</td><td></td><td>56,985</td><td></td><td></td></tr><tr><td>Total equity</td><td>191,584</td><td></td><td>180,288</td><td></td><td></td></tr><tr><td>Noninterest-bearing funding sources used to fund earning assets</td><td>(427,979)</td><td></td><td>(376,718)</td><td></td><td></td></tr><tr><td>Net noninterest-bearing funding sources</td><td>$ 170,848</td><td></td><td>163,682</td><td></td><td></td></tr><tr><td>Total assets</td><td>$ 1,742,919</td><td></td><td>1,593,349</td><td></td><td></td></tr></table>

(1) Nonaccrual loans are included in their respective loan categories.



Table 5: Average Balances, Yields and Rates Paid (Taxable-Equivalent Basis) (1)(2)

<table><tr><td rowspan="2">(in millions)</td><td colspan="4">2015</td><td colspan="2">2014</td></tr><tr><td>Average balance</td><td>Yields/ rates</td><td>Interest income/ expense</td><td>Average balance</td><td>Yields/ rates</td><td>Interest income/ expense</td></tr><tr><td>Earning assets</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds sold, securities purchased under resale agreements and other short-term investments</td><td>$ 266,832</td><td>0.28%</td><td>$ 738</td><td>241,282</td><td>0.28%</td><td>$ 673</td></tr><tr><td>Trading assets</td><td>66,679</td><td>3.01</td><td>2,010</td><td>55,140</td><td>3.10</td><td>1,712</td></tr><tr><td>Investment securities (3):</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>32,093</td><td>1.58</td><td>505</td><td>10,400</td><td>1.64</td><td>171</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>47,404</td><td>4.23</td><td>2,007</td><td>43,138</td><td>4.29</td><td>1,852</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>100,218</td><td>2.73</td><td>2,733</td><td>114,076</td><td>2.84</td><td>3,235</td></tr><tr><td>Residential and commercial</td><td>22,490</td><td>5.73</td><td>1,289</td><td>26,475</td><td>6.03</td><td>1,597</td></tr><tr><td>Total mortgage-backed securities</td><td>122,708</td><td>3.28</td><td>4,022</td><td>140,551</td><td>3.44</td><td>4,832</td></tr><tr><td>Other debt and equity securities</td><td>49,752</td><td>3.42</td><td>1,701</td><td>47,488</td><td>3.66</td><td>1,741</td></tr><tr><td>Total available-for-sale securities</td><td>251,957</td><td>3.27</td><td>8,235</td><td>241,577</td><td>3.56</td><td>8,596</td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>44,173</td><td>2.19</td><td>968</td><td>17,239</td><td>2.23</td><td>385</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>2,087</td><td>5.40</td><td>113</td><td>246</td><td>4.93</td><td>12</td></tr><tr><td>Federal agency mortgage-backed securities</td><td>21,967</td><td>2.23</td><td>489</td><td>5,921</td><td>2.55</td><td>151</td></tr><tr><td>Other debt securities</td><td>5,821</td><td>1.73</td><td>101</td><td>5,913</td><td>1.85</td><td>109</td></tr><tr><td>Held-to-maturity securities</td><td>74,048</td><td>2.26</td><td>1,671</td><td>29,319</td><td>2.24</td><td>657</td></tr><tr><td>Total investment securities</td><td>326,005</td><td>3.04</td><td>9,906</td><td>270,896</td><td>3.42</td><td>9,253</td></tr><tr><td>Mortgages held for sale (4)</td><td>21,603</td><td>3.63</td><td>785</td><td>19,018</td><td>4.03</td><td>767</td></tr><tr><td>Loans held for sale (4)</td><td>573</td><td>3.25</td><td>19</td><td>4,226</td><td>1.85</td><td>78</td></tr><tr><td>Loans:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial - U.S.</td><td>237,844</td><td>3.29</td><td>7,836</td><td>204,819</td><td>3.35</td><td>6,869</td></tr><tr><td>Commercial and industrial - non U.S.</td><td>46,028</td><td>1.90</td><td>877</td><td>42,661</td><td>2.03</td><td>867</td></tr><tr><td>Real estate mortgage</td><td>116,893</td><td>3.41</td><td>3,984</td><td>112,710</td><td>3.64</td><td>4,100</td></tr><tr><td>Real estate construction</td><td>20,979</td><td>3.57</td><td>749</td><td>17,676</td><td>4.21</td><td>744</td></tr><tr><td>Lease financing</td><td>12,301</td><td>4.70</td><td>577</td><td>12,257</td><td>5.63</td><td>690</td></tr><tr><td>Total commercial</td><td>434,045</td><td>3.23</td><td>14,023</td><td>390,123</td><td>3.40</td><td>13,270</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>268,560</td><td>4.10</td><td>11,002</td><td>261,620</td><td>4.19</td><td>10,961</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>56,242</td><td>4.25</td><td>2,391</td><td>62,510</td><td>4.30</td><td>2,686</td></tr><tr><td>Credit card</td><td>31,307</td><td>11.70</td><td>3,664</td><td>27,491</td><td>11.98</td><td>3,294</td></tr><tr><td>Automobile</td><td>57,766</td><td>5.84</td><td>3,374</td><td>53,854</td><td>6.27</td><td>3,377</td></tr><tr><td>Other revolving credit and installment</td><td>37,512</td><td>5.89</td><td>2,209</td><td>38,834</td><td>5.48</td><td>2,127</td></tr><tr><td>Total consumer</td><td>451,387</td><td>5.02</td><td>22,640</td><td>444,309</td><td>5.05</td><td>22,445</td></tr><tr><td>Total loans (4)</td><td>885,432</td><td>4.14</td><td>36,663</td><td>834,432</td><td>4.28</td><td>35,715</td></tr><tr><td>Other</td><td>4,947</td><td>5.11</td><td>252</td><td>4,673</td><td>5.54</td><td>259</td></tr><tr><td>Total earning assets</td><td>$ 1,572,071</td><td>3.20%</td><td>$ 50,373</td><td>1,429,667</td><td>3.39%</td><td>$ 48,457</td></tr><tr><td>Funding sources</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest-bearing checking</td><td>$ 38,640</td><td>0.05%</td><td>$ 20</td><td>39,729</td><td>0.07%</td><td>$ 26</td></tr><tr><td>Market rate and other savings</td><td>625,549</td><td>0.06</td><td>367</td><td>585,854</td><td>0.07</td><td>403</td></tr><tr><td>Savings certificates</td><td>31,887</td><td>0.63</td><td>201</td><td>38,111</td><td>0.85</td><td>323</td></tr><tr><td>Other time deposits</td><td>51,790</td><td>0.45</td><td>232</td><td>51,434</td><td>0.40</td><td>207</td></tr><tr><td>Deposits in foreign offices</td><td>107,138</td><td>0.13</td><td>143</td><td>95,889</td><td>0.14</td><td>137</td></tr><tr><td>Total interest-bearing deposits</td><td>855,004</td><td>0.11</td><td>963</td><td>811,017</td><td>0.14</td><td>1,096</td></tr><tr><td>Short-term borrowings</td><td>87,465</td><td>0.07</td><td>64</td><td>60,111</td><td>0.10</td><td>62</td></tr><tr><td>Long-term debt</td><td>185,078</td><td>1.40</td><td>2,592</td><td>167,420</td><td>1.49</td><td>2,488</td></tr><tr><td>Other liabilities</td><td>16,545</td><td>2.15</td><td>357</td><td>14,401</td><td>2.65</td><td>382</td></tr><tr><td>Total interest-bearing liabilities</td><td>1,144,092</td><td>0.35</td><td>3,976</td><td>1,052,949</td><td>0.38</td><td>4,028</td></tr><tr><td>Portion of noninterest-bearing funding sources</td><td>427,979</td><td>—</td><td>—</td><td>376,718</td><td>—</td><td>—</td></tr><tr><td>Total funding sources</td><td>$ 1,572,071</td><td>0.25</td><td>3,976</td><td>1,429,667</td><td>0.28</td><td>4,028</td></tr><tr><td>Net interest margin and net interest income on a taxable-equivalent basis (5)</td><td></td><td>2.95%</td><td>$ 46,397</td><td></td><td>3.11%</td><td>$ 44,429</td></tr><tr><td>Noninterest-earning assets</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and due from banks</td><td>$ 17,327</td><td></td><td></td><td>16,361</td><td></td><td></td></tr><tr><td>Goodwill</td><td>25,673</td><td></td><td></td><td>25,687</td><td></td><td></td></tr><tr><td>Other</td><td>127,848</td><td></td><td></td><td>121,634</td><td></td><td></td></tr><tr><td>Total noninterest-earning assets</td><td>$ 170,848</td><td></td><td></td><td>163,682</td><td></td><td></td></tr><tr><td>Noninterest-bearing funding sources</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits</td><td>$ 339,069</td><td></td><td></td><td>303,127</td><td></td><td></td></tr><tr><td>Other liabilities</td><td>68,174</td><td></td><td></td><td>56,985</td><td></td><td></td></tr><tr><td>Total equity</td><td>191,584</td><td></td><td></td><td>180,288</td><td></td><td></td></tr><tr><td>Noninterest-bearing funding sources used to fund earning assets</td><td>(427,979)</td><td></td><td></td><td>(376,718)</td><td></td><td></td></tr><tr><td>Net noninterest-bearing funding sources</td><td>$ 170,848</td><td></td><td></td><td>163,682</td><td></td><td></td></tr><tr><td>Total assets</td><td>$ 1,742,919</td><td></td><td></td><td>1,593,349</td><td></td><td></td></tr></table>

(1) Our average prime rate was 3.26% for the year ended December 31, 2015, and 3.25% for the years ended December 31, 2014, 2013, 2012, and 2011, respectively. The

average three-month London Interbank Offered Rate (LIBOR) was 0.32%, 0.23%, 0.27%, 0.43%, and 0.34% for the same years, respectively.

(2) Yield/rates and amounts include the effects of hedge and risk management activities associated with the respective asset and liability categories.



<table><tr><td colspan="4"></td><td colspan="3">2013</td><td colspan="3">2012</td><td colspan="3">2011</td></tr><tr><td></td><td>Average balance</td><td>Yields/ rates</td><td>Interest income/ expense</td><td>Average balance</td><td>Yields/ rates</td><td>Interest income/ expense</td><td>Averagebalance</td><td>Yields/ rates</td><td>Interest income/ expense</td><td></td><td></td><td></td></tr><tr><td>$</td><td>154,902</td><td>0.32%</td><td>$ 489</td><td>84,081</td><td>0.45%</td><td>$ 378</td><td>87,186</td><td>0.40%</td><td>$ 345</td><td></td><td></td><td></td></tr><tr><td></td><td>44,745</td><td>3.14</td><td>1,406</td><td>41,950</td><td>3.29</td><td>1,380</td><td>39,737</td><td>3.68</td><td>1,463</td><td></td><td></td><td></td></tr><tr><td></td><td>6,750</td><td>1.66</td><td>112</td><td>3,604</td><td>1.31</td><td>47</td><td>5,503</td><td>1.25</td><td>69</td><td></td><td></td><td></td></tr><tr><td></td><td>39,922</td><td>4.38</td><td>1,748</td><td>34,875</td><td>4.48</td><td>1,561</td><td>24,035</td><td>5.09</td><td>1,223</td><td></td><td></td><td></td></tr><tr><td></td><td>107,148</td><td>2.83</td><td>3,031</td><td>92,887</td><td>3.12</td><td>2,893</td><td>74,665</td><td>4.36</td><td>3,257</td><td></td><td></td><td></td></tr><tr><td></td><td>30,717</td><td>6.47</td><td>1,988</td><td>33,545</td><td>6.75</td><td>2,264</td><td>31,902</td><td>8.20</td><td>2,617</td><td></td><td></td><td></td></tr><tr><td></td><td>137,865</td><td>3.64</td><td>5,019</td><td>126,432</td><td>4.08</td><td>5,157</td><td>106,567</td><td>5.51</td><td>5,874</td><td></td><td></td><td></td></tr><tr><td></td><td>55,002</td><td>3.53</td><td>1,940</td><td>49,245</td><td>4.04</td><td>1,992</td><td>38,625</td><td>5.03</td><td>1,941</td><td></td><td></td><td></td></tr><tr><td></td><td>239,539</td><td>3.68</td><td>8,819</td><td>214,156</td><td>4.09</td><td>8,757</td><td>174,730</td><td>5.21</td><td>9,107</td><td></td><td></td><td></td></tr><tr><td></td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td>—</td><td></td><td></td><td></td></tr><tr><td></td><td>701</td><td>3.09</td><td>22</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td><td></td></tr><tr><td></td><td>16</td><td>1.99</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td><td></td></tr><tr><td></td><td>717</td><td>3.06</td><td>22</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td><td></td></tr><tr><td></td><td>240,256</td><td>3.68</td><td>8,841</td><td>214,156</td><td>4.09</td><td>8,757</td><td>174,730</td><td>5.21</td><td>9,107</td><td></td><td></td><td></td></tr><tr><td></td><td>35,273</td><td>3.66</td><td>1,290</td><td>48,955</td><td>3.73</td><td>1,825</td><td>37,232</td><td>4.42</td><td>1,644</td><td></td><td></td><td></td></tr><tr><td></td><td>163</td><td>7.95</td><td>13</td><td>661</td><td>6.22</td><td>41</td><td>1,104</td><td>5.25</td><td>58</td><td></td><td></td><td></td></tr><tr><td></td><td>185,813</td><td>3.66</td><td>6,807</td><td>173,913</td><td>4.01</td><td>6,981</td><td>157,608</td><td>4.37</td><td>6,894</td><td></td><td></td><td></td></tr><tr><td></td><td>40,987</td><td>2.03</td><td>832</td><td>38,838</td><td>2.34</td><td>910</td><td>35,042</td><td>2.13</td><td>745</td><td></td><td></td><td></td></tr><tr><td></td><td>107,316</td><td>3.94</td><td>4,233</td><td>105,492</td><td>4.19</td><td>4,416</td><td>102,320</td><td>4.07</td><td>4,167</td><td></td><td></td><td></td></tr><tr><td></td><td>16,537</td><td>4.76</td><td>787</td><td>18,047</td><td>4.97</td><td>897</td><td>21,672</td><td>4.88</td><td>1,057</td><td></td><td></td><td></td></tr><tr><td></td><td>12,373</td><td>6.10</td><td>755</td><td>13,067</td><td>7.18</td><td>939</td><td>13,223</td><td>7.52</td><td>994</td><td></td><td></td><td></td></tr><tr><td></td><td>363,026</td><td>3.70</td><td>13,414</td><td>349,357</td><td>4.05</td><td>14,143</td><td>329,865</td><td>4.20</td><td>13,857</td><td></td><td></td><td></td></tr><tr><td></td><td>254,012</td><td>4.22</td><td>10,717</td><td>235,011</td><td>4.55</td><td>10,704</td><td>227,676</td><td>4.90</td><td>11,156</td><td></td><td></td><td></td></tr><tr><td></td><td>70,264</td><td>4.29</td><td>3,014</td><td>80,887</td><td>4.28</td><td>3,460</td><td>90,755</td><td>4.33</td><td>3,930</td><td></td><td></td><td></td></tr><tr><td></td><td>24,757</td><td>12.46</td><td>3,084</td><td>22,809</td><td>12.68</td><td>2,892</td><td>21,556</td><td>13.04</td><td>2,811</td><td></td><td></td><td></td></tr><tr><td></td><td>48,476</td><td>6.94</td><td>3,365</td><td>44,986</td><td>7.54</td><td>3,390</td><td>43,834</td><td>8.14</td><td>3,568</td><td></td><td></td><td></td></tr><tr><td></td><td>42,135</td><td>4.80</td><td>2,024</td><td>42,174</td><td>4.57</td><td>1,928</td><td>43,458</td><td>4.56</td><td>1,980</td><td></td><td></td><td></td></tr><tr><td></td><td>439,644</td><td>5.05</td><td>22,204</td><td>425,867</td><td>5.25</td><td>22,374</td><td>427,279</td><td>5.49</td><td>23,445</td><td></td><td></td><td></td></tr><tr><td></td><td>802,670</td><td>4.44</td><td>35,618</td><td>775,224</td><td>4.71</td><td>36,517</td><td>757,144</td><td>4.93</td><td>37,302</td><td></td><td></td><td></td></tr><tr><td></td><td>4,354</td><td>5.39</td><td>235</td><td>4,438</td><td>4.70</td><td>209</td><td>4,929</td><td>4.12</td><td>203</td><td></td><td></td><td></td></tr><tr><td>$</td><td>1,282,363</td><td>3.73%</td><td>$ 47,892</td><td>1,169,465</td><td>4.20%</td><td>$ 49,107</td><td>1,102,062</td><td>4.55%</td><td>$ 50,122</td><td></td><td></td><td></td></tr><tr><td></td><td>35,570</td><td>0.06%</td><td>$ 22</td><td>30,564</td><td>0.06%</td><td>$ 19</td><td>47,705</td><td>0.08%</td><td>$ 40</td><td></td><td></td><td></td></tr><tr><td></td><td>550,394</td><td>0.08</td><td>450</td><td>505,310</td><td>0.12</td><td>592</td><td>464,450</td><td>0.18</td><td>836</td><td></td><td></td><td></td></tr><tr><td></td><td>49,510</td><td>1.13</td><td>559</td><td>59,484</td><td>1.31</td><td>782</td><td>69,711</td><td>1.43</td><td>995</td><td></td><td></td><td></td></tr><tr><td></td><td>28,090</td><td>0.69</td><td>194</td><td>13,363</td><td>1.68</td><td>225</td><td>13,126</td><td>2.04</td><td>268</td><td></td><td></td><td></td></tr><tr><td></td><td>76,894</td><td>0.15</td><td>112</td><td>67,920</td><td>0.16</td><td>109</td><td>61,566</td><td>0.22</td><td>136</td><td></td><td></td><td></td></tr><tr><td></td><td>740,458</td><td>0.18</td><td>1,337</td><td>676,641</td><td>0.26</td><td>1,727</td><td>656,558</td><td>0.35</td><td>2,275</td><td></td><td></td><td></td></tr><tr><td></td><td>54,716</td><td>0.13</td><td>71</td><td>51,196</td><td>0.18</td><td>94</td><td>51,781</td><td>0.18</td><td>94</td><td></td><td></td><td></td></tr><tr><td></td><td>134,937</td><td>1.92</td><td>2,585</td><td>127,547</td><td>2.44</td><td>3,110</td><td>141,079</td><td>2.82</td><td>3,978</td><td></td><td></td><td></td></tr><tr><td></td><td>12,471</td><td>2.46</td><td>307</td><td>10,032</td><td>2.44</td><td>245</td><td>10,955</td><td>2.88</td><td>316</td><td></td><td></td><td></td></tr><tr><td></td><td>942,582</td><td>0.46</td><td>4,300</td><td>865,416</td><td>0.60</td><td>5,176</td><td>860,373</td><td>0.77</td><td>6,663</td><td></td><td></td><td></td></tr><tr><td></td><td>339,781</td><td>—</td><td>—</td><td>304,049</td><td>—</td><td>—</td><td>241,689</td><td>—</td><td>—</td><td></td><td></td><td></td></tr><tr><td>$</td><td>1,282,363</td><td>0.33</td><td>4,300</td><td>1,169,465</td><td>0.44</td><td>5,176</td><td>1,102,062</td><td>0.61</td><td>6,663</td><td></td><td></td><td></td></tr><tr><td></td><td>3.40%</td><td>$ 43,592</td><td></td><td>3.76%</td><td>$ 43,931</td><td></td><td></td><td>3.94%</td><td>$ 43,459</td><td></td><td></td><td></td></tr><tr><td></td><td>16,272</td><td></td><td>16,303</td><td></td><td></td><td></td><td>17,388</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td></td><td>25,637</td><td></td><td>25,417</td><td></td><td></td><td></td><td>24,904</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td></td><td>121,711</td><td></td><td>130,450</td><td></td><td></td><td></td><td>125,911</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>$</td><td>163,620</td><td></td><td>172,170</td><td></td><td></td><td></td><td>168,203</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td></td><td>280,229</td><td></td><td>263,863</td><td></td><td></td><td></td><td>215,242</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td></td><td>58,178</td><td></td><td>61,214</td><td></td><td></td><td></td><td>57,399</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td></td><td>164,994</td><td></td><td>151,142</td><td></td><td></td><td></td><td>137,251</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td></td><td>(339,781)</td><td></td><td>(304,049)</td><td></td><td></td><td></td><td>(241,689)</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>$</td><td>163,620</td><td></td><td>172,170</td><td></td><td></td><td></td><td>168,203</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>$</td><td>1,445,983</td><td></td><td>1,341,635</td><td></td><td></td><td></td><td>1,270,265</td><td></td><td></td><td></td><td></td><td></td></tr></table>

(3) The average balance amounts represent amortized cost for the periods presented.

(4) Nonaccrual loans and related income are included in their respective loan categories.

(5) Includes taxable-equivalent adjustments of $1.1 billion, $902 million, $792 million, $701 million and $696 million for 2015, 2014, 2013, 2012 and 2011, respectively, primarily related to tax-exempt income on certain loans and securities. The federal statutory tax rate utilized was 35% for the periods presented.



## Earnings Performance (continued)

Table 6 allocates the changes in net interest income on a taxable-equivalent basis to changes in either average balances or average rates for both interest-earning assets and interest-bearing liabilities. Because of the numerous simultaneous volume and rate changes during any period, it is not possible to precisely allocate such changes between volume and rate. For this table, changes that are not solely due to either volume or rate are allocated to these categories on a pro-rata basis based on the absolute value of the change due to average volume and average rate.

Table 6: Analysis of Changes of Net Interest Income

<table><tr><td rowspan="3">(in millions)</td><td colspan="6">Year ended December 31,</td></tr><tr><td colspan="4">2015 over 2014</td><td colspan="2">2014 over 2013</td></tr><tr><td>Volume</td><td>Rate</td><td>Total</td><td>Volume</td><td>Rate</td><td>Total</td></tr><tr><td>Increase (decrease) in interest income:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds sold, securities purchased under resale agreements and other short-term investments</td><td>$ 65</td><td>—</td><td>65</td><td>252</td><td>(68)</td><td>184</td></tr><tr><td>Trading assets</td><td>349</td><td>(51)</td><td>298</td><td>324</td><td>(18)</td><td>306</td></tr><tr><td>Investment securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>340</td><td>(6)</td><td>334</td><td>60</td><td>(1)</td><td>59</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>181</td><td>(26)</td><td>155</td><td>140</td><td>(36)</td><td>104</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>(381)</td><td>(121)</td><td>(502)</td><td>193</td><td>11</td><td>204</td></tr><tr><td>Residential and commercial</td><td>(232)</td><td>(76)</td><td>(308)</td><td>(262)</td><td>(129)</td><td>(391)</td></tr><tr><td>Total mortgage-backed securities</td><td>(613)</td><td>(197)</td><td>(810)</td><td>(69)</td><td>(118)</td><td>(187)</td></tr><tr><td>Other debt and equity securities</td><td>79</td><td>(119)</td><td>(40)</td><td>(270)</td><td>71</td><td>(199)</td></tr><tr><td>Total available-for-sale securities</td><td>(13)</td><td>(348)</td><td>(361)</td><td>(139)</td><td>(84)</td><td>(223)</td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>590</td><td>(7)</td><td>583</td><td>385</td><td>—</td><td>385</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>100</td><td>1</td><td>101</td><td>12</td><td>—</td><td>12</td></tr><tr><td>Federal agency mortgage-backed securities</td><td>359</td><td>(21)</td><td>338</td><td>137</td><td>(8)</td><td>129</td></tr><tr><td>Other debt securities</td><td>(2)</td><td>(6)</td><td>(8)</td><td>109</td><td>—</td><td>109</td></tr><tr><td>Total held-to-maturity securities</td><td>1,047</td><td>(33)</td><td>1,014</td><td>643</td><td>(8)</td><td>635</td></tr><tr><td>Mortgages held for sale</td><td>98</td><td>(80)</td><td>18</td><td>(643)</td><td>120</td><td>(523)</td></tr><tr><td>Loans held for sale</td><td>(95)</td><td>36</td><td>(59)</td><td>82</td><td>(17)</td><td>65</td></tr><tr><td>Loans:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial - U.S.</td><td>1,092</td><td>(125)</td><td>967</td><td>664</td><td>(602)</td><td>62</td></tr><tr><td>Commercial and industrial - non U.S.</td><td>66</td><td>(56)</td><td>10</td><td>35</td><td>—</td><td>35</td></tr><tr><td>Real estate mortgage</td><td>149</td><td>(265)</td><td>(116)</td><td>203</td><td>(336)</td><td>(133)</td></tr><tr><td>Real estate construction</td><td>127</td><td>(122)</td><td>5</td><td>52</td><td>(95)</td><td>(43)</td></tr><tr><td>Lease financing</td><td>2</td><td>(115)</td><td>(113)</td><td>(7)</td><td>(58)</td><td>(65)</td></tr><tr><td>Total commercial</td><td>1,436</td><td>(683)</td><td>753</td><td>947</td><td>(1,091)</td><td>(144)</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>283</td><td>(242)</td><td>41</td><td>320</td><td>(76)</td><td>244</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>(265)</td><td>(30)</td><td>(295)</td><td>(335)</td><td>7</td><td>(328)</td></tr><tr><td>Credit card</td><td>448</td><td>(78)</td><td>370</td><td>332</td><td>(122)</td><td>210</td></tr><tr><td>Automobile</td><td>237</td><td>(240)</td><td>(3)</td><td>354</td><td>(342)</td><td>12</td></tr><tr><td>Other revolving credit and installment</td><td>(74)</td><td>156</td><td>82</td><td>(167)</td><td>270</td><td>103</td></tr><tr><td>Total consumer</td><td>629</td><td>(434)</td><td>195</td><td>504</td><td>(263)</td><td>241</td></tr><tr><td>Total loans</td><td>2,065</td><td>(1,117)</td><td>948</td><td>1,451</td><td>(1,354)</td><td>97</td></tr><tr><td>Other</td><td>14</td><td>(21)</td><td>(7)</td><td>17</td><td>7</td><td>24</td></tr><tr><td>Total increase (decrease) in interest income</td><td>3,530</td><td>(1,614)</td><td>1,916</td><td>1,987</td><td>(1,422)</td><td>565</td></tr><tr><td>Increase (decrease) in interest expense:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest-bearing checking</td><td>(1)</td><td>(5)</td><td>(6)</td><td>2</td><td>2</td><td>4</td></tr><tr><td>Market rate and other savings</td><td>26</td><td>(62)</td><td>(36)</td><td>21</td><td>(68)</td><td>(47)</td></tr><tr><td>Savings certificates</td><td>(47)</td><td>(75)</td><td>(122)</td><td>(114)</td><td>(122)</td><td>(236)</td></tr><tr><td>Other time deposits</td><td>1</td><td>24</td><td>25</td><td>117</td><td>(104)</td><td>13</td></tr><tr><td>Deposits in foreign offices</td><td>16</td><td>(10)</td><td>6</td><td>32</td><td>(7)</td><td>25</td></tr><tr><td>Total interest-bearing deposits</td><td>(5)</td><td>(128)</td><td>(133)</td><td>58</td><td>(299)</td><td>(241)</td></tr><tr><td>Short-term borrowings</td><td>23</td><td>(21)</td><td>2</td><td>7</td><td>(16)</td><td>(9)</td></tr><tr><td>Long-term debt</td><td>258</td><td>(154)</td><td>104</td><td>551</td><td>(648)</td><td>(97)</td></tr><tr><td>Other liabilities</td><td>52</td><td>(77)</td><td>(25)</td><td>50</td><td>25</td><td>75</td></tr><tr><td>Total increase (decrease) in interest expense</td><td>328</td><td>(380)</td><td>(52)</td><td>666</td><td>(938)</td><td>(272)</td></tr><tr><td>Increase (decrease) in net interest income on a taxable-equivalent basis</td><td>$ 3,202</td><td>(1,234)</td><td>1,968</td><td>1,321</td><td>(484)</td><td>837</td></tr></table>



## Noninterest Income

Table 7: Noninterest Income

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Service charges on deposit accounts</td><td>$ 5,168</td><td>5,050</td><td>5,023</td></tr><tr><td>Trust and investment fees:</td><td></td><td></td><td></td></tr><tr><td>Brokerage advisory, commissions and other fees</td><td>9,435</td><td>9,183</td><td>8,395</td></tr><tr><td>Trust and investment management</td><td>3,394</td><td>3,387</td><td>3,289</td></tr><tr><td>Investment banking</td><td>1,639</td><td>1,710</td><td>1,746</td></tr><tr><td>Total trust and investment fees</td><td>14,468</td><td>14,280</td><td>13,430</td></tr><tr><td>Card fees</td><td>3,720</td><td>3,431</td><td>3,191</td></tr><tr><td>Other fees:</td><td></td><td></td><td></td></tr><tr><td>Charges and fees on loans</td><td>1,228</td><td>1,316</td><td>1,540</td></tr><tr><td>Merchant processing fees (1)</td><td>607</td><td>726</td><td>669</td></tr><tr><td>Cash network fees</td><td>522</td><td>507</td><td>493</td></tr><tr><td>Commercial real estate brokerage commissions</td><td>618</td><td>469</td><td>338</td></tr><tr><td>Letters of credit fees</td><td>353</td><td>390</td><td>410</td></tr><tr><td>All other fees</td><td>996</td><td>941</td><td>890</td></tr><tr><td>Total other fees</td><td>4,324</td><td>4,349</td><td>4,340</td></tr><tr><td>Mortgage banking:</td><td></td><td></td><td></td></tr><tr><td>Servicing income, net</td><td>2,441</td><td>3,337</td><td>1,920</td></tr><tr><td>Net gains on mortgage loan origination/sales activities</td><td>4,060</td><td>3,044</td><td>6,854</td></tr><tr><td>Total mortgage banking</td><td>6,501</td><td>6,381</td><td>8,774</td></tr><tr><td>Insurance</td><td>1,694</td><td>1,655</td><td>1,814</td></tr><tr><td>Net gains from trading activities</td><td>614</td><td>1,161</td><td>1,623</td></tr><tr><td>Net gains (losses) on debt securities</td><td>952</td><td>593</td><td>(29)</td></tr><tr><td>Net gains from equity investments</td><td>2,230</td><td>2,380</td><td>1,472</td></tr><tr><td>Lease income</td><td>621</td><td>526</td><td>663</td></tr><tr><td>Life insurance investment income</td><td>579</td><td>558</td><td>566</td></tr><tr><td>All other (1)</td><td>(115)</td><td>456</td><td>113</td></tr><tr><td>Total</td><td>$ 40,756</td><td>40,820</td><td>40,980</td></tr></table>

(1) Reflects deconsolidation of the Company’s merchant services joint venture in fourth quarter 2015. The Company’s proportionate share of earnings is now reflected in all other income.

Noninterest income of $40.8 billion represented 47% of revenue for 2015, compared with $40.8 billion, or 48%, for 2014 and $41.0 billion, or 49%, for 2013. The small decline in noninterest income in 2015 was primarily driven by lower gains from trading activity and all other income, mostly offset by growth in many of our businesses, including credit and debit cards, mortgage, commercial banking, commercial real estate brokerage, multifamily capital, reinsurance, municipal products, and retail brokerage. The decrease in noninterest income in 2014 compared with 2013 was primarily due to a decline in mortgage banking, partially offset by growth in many of our other businesses.

Service charges on deposit accounts were $5.2 billion in 2015, up from $5.1 billion in 2014 due to account growth, higher commercial deposit product sales and commercial deposit product re-pricing, partially offset by lower overdraft fees driven by changes we implemented in early October 2014. Service charges on deposits increased $27 million in 2014 from 2013 due to account growth, new commercial deposit product sales and commercial deposit product re-pricing, partially offset by lower overdraft fees driven by changes we implemented in early October 2014 designed to provide customers with more real time information to manage their deposit accounts and avoid overdrafts.

Brokerage advisory, commissions and other fees are received for providing full-service and discount brokerage services predominantly to retail brokerage clients. Income from these brokerage-related activities include asset-based fees for advisory accounts, which are based on the market value of the client’s assets, and transactional commissions based on the number and size of transactions executed at the client’s direction. These fees increased to $9.4 billion in 2015, from $9.2 billion and $8.4 billion in 2014 and 2013, respectively. The increase in these fees for 2015 was primarily due to growth in asset-based fees driven by higher average advisory account assets in 2015 than 2014. The increase for 2014 was predominantly due to higher asset-based fees as a result of higher market values and growth in advisory account assets. Retail brokerage client assets totaled $1.39 trillion at December 31, 2015, compared with $1.42 trillion and $1.36 trillion at December 31, 2014 and 2013, respectively, with all retail brokerage services provided by our Wealth and Investment Management (WIM) operating segment. For additional information on retail brokerage client assets, see the discussion and Tables 9d and 9e in the "Operating Segment Results – Wealth and Investment Management – Retail Brokerage Client Assets" section in this Report.

We earn trust and investment management fees from managing and administering assets, including mutual funds, institutional separate accounts, corporate trust, personal trust, employee benefit trust and agency assets. Trust and investment management fee income is predominantly from client assets under management (AUM) for which the fees are determined based on a tiered scale relative to the market value of the AUM. AUM consists of assets for which we have investment management discretion. Our AUM totaled $653.4 billion at December 31, 2015, compared with $661.6 billion and $647.2 billion at December 31, 2014 and 2013, respectively, with substantially all of our AUM managed by our WIM operating segment. Additional information regarding our WIM operating segment AUM is provided in Table 9f and the related discussion in the "Operating Segment Results – Wealth and Investment Management – Trust and Investment Client Assets Under Management" section in this Report. In addition to AUM we have client assets under administration (AUA) that earn various administrative fees which are generally based on the extent of the services provided to administer the account. Our AUA totaled $1.4 trillion at December 31, 2015, compared with $1.5 trillion and $1.4 trillion at December 31, 2014 and 2013, respectively. Trust and investment management fees of $3.4 billion in 2015 remained stable compared with 2014, but increased $98 million in 2014 compared with 2013, substantially due to growth in AUM reflecting higher market values.

We earn investment banking fees from underwriting debt and equity securities, arranging loan syndications, and performing other related advisory services. Investment banking fees decreased to $1.6 billion in 2015 from $1.7 billion in 2014, driven by reductions in equity capital markets and loan syndications partially offset by increased fees in advisory services and investment-grade debt origination. Investment banking fees remained unchanged at $1.7 billion in 2014 compared with 2013 as higher advisory services results were offset by lower loan syndication and origination fees.

Card fees were $3.7 billion in 2015, compared with $3.4 billion in 2014 and $3.2 billion in 2013. Card fees increased in 2015 and 2014 primarily due to account growth and increased purchase activity.

Other fees of $4.3 billion in 2015 were unchanged compared with 2014 as increases in commercial real estate brokerage commissions were offset by lower charges and fees on loans primarily due to the phase out of the direct deposit advance product during the first half of 2014, and lower merchant processing fees. The decrease in merchant processing fees reflected deconsolidation of our merchant services joint venture in fourth quarter 2015, which resulted in our proportionate



## Earnings Performance (continued)

share of that income now being reported in all other income. Other fees in 2014 were unchanged compared with 2013 as a decline in charges and fees on loans was offset by an increase in commercial real estate brokerage commissions. Commercial real estate brokerage commissions increased to $618 million in 2015 compared with $469 million in 2014 and $338 million in 2013, driven by increased sales and other property-related activities including financing and advisory services.

Mortgage banking income, consisting of net servicing income and net gains on loan origination/sales activities, totaled $6.5 billion in 2015, compared with $6.4 billion in 2014 and $8.8 billion in 2013.

In addition to servicing fees, net mortgage loan servicing income includes amortization of commercial mortgage servicing rights (MSRs), changes in the fair value of residential MSRs during the period, as well as changes in the value of derivatives (economic hedges) used to hedge the residential MSRs. Net servicing income of $2.4 billion for 2015 included a $885 million net MSR valuation gain ($214 million increase in the fair value of the MSRs and a $671 million hedge gain). Net servicing income of $3.3 billion for 2014 included a $1.4 billion net MSR valuation gain ($2.1 billion decrease in the fair value of the MSRs offset by a $3.5 billion hedge gain), and net servicing income of $1.9 billion for 2013 included a $489 million net MSR valuation gain ($3.4 billion increase in the fair value of MSRs offset by a $2.9 billion hedge loss). The decrease in net MSR valuation gains in 2015, compared with 2014, was primarily attributable to lower hedge gains. The lower net MSR valuation gain in 2013, compared with 2014, was attributable to MSR valuation adjustments associated with higher prepayments and increases in servicing and foreclosure costs.

Our portfolio of loans serviced for others was $1.78 trillion at December 31, 2015, $1.86 trillion at December 31, 2014, and $1.90 trillion at December 31, 2013. At December 31, 2015, the ratio of MSRs to related loans serviced for others was 0.77%, compared with 0.75% at December 31, 2014 and 0.88% at December 31, 2013. See the “Risk Management – Asset/Liability Management – Mortgage Banking Interest Rate and Market Risk” section in this Report for additional information regarding our MSRs risks and hedging approach.

Net gains on mortgage loan origination/sale activities were $4.1 billion in 2015, compared with $3.0 billion in 2014 and $6.9 billion in 2013. The increase in 2015 compared to 2014 was primarily driven by increased origination volumes and margins. The decrease in 2014 from 2013 was primarily driven by lower origination volume and margins. Mortgage loan originations were $213 billion in 2015, compared with $175 billion for 2014 and $351 billion for 2013. The production margin on residential held-for-sale mortgage originations, which represents net gains on residential mortgage loan origination/sales activities divided by total residential held-for-sale mortgage originations, provides a measure of the profitability of our residential mortgage origination activity. Table 7a presents the information used in determining the production margin.

Table 7a: Selected Residential Mortgage Production Data

<table><tr><td rowspan="2"></td><td rowspan="2"></td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Net gains on mortgage loan origination/sales activities (in millions):</td><td></td><td></td><td></td><td></td></tr><tr><td>Residential</td><td>(A)</td><td>$ 2,861</td><td>2,217</td><td>6,227</td></tr><tr><td>Commercial</td><td></td><td>362</td><td>285</td><td>356</td></tr><tr><td>Residential pipeline and unsold/repurchased loan management (1)</td><td></td><td>837</td><td>542</td><td>271</td></tr><tr><td>Total</td><td></td><td>$ 4,060</td><td>3,044</td><td>6,854</td></tr><tr><td>Residential real estate originations (in billions):</td><td></td><td></td><td></td><td></td></tr><tr><td>Held-for-sale</td><td>(B)</td><td>$ 155</td><td>129</td><td>300</td></tr><tr><td>Held-for-investment</td><td></td><td>58</td><td>46</td><td>51</td></tr><tr><td>Total</td><td></td><td>$ 213</td><td>175</td><td>351</td></tr><tr><td>Production margin on residential held-for-sale mortgage originations</td><td>(A)/(B)</td><td>1.84%</td><td>1.72</td><td>2.08</td></tr></table>

(1) Primarily includes the results of GNMA loss mitigation activities, interest rate management activities and changes in estimate to the liability for mortgage loan repurchase losses.

The production margin was 1.84% for 2015, compared with 1.72% for 2014 and 2.08% for 2013. Mortgage applications were $311 billion in 2015, compared with $262 billion in 2014 and $438 billion in 2013. The 1-4 family first mortgage unclosed pipeline was $29 billion at December 31, 2015, compared with $26 billion at December 31, 2014 and $25 billion at December 31, 2013. For additional information about our mortgage banking activities and results, see the “Risk Management – Asset/Liability Management – Mortgage Banking Interest Rate and Market Risk” section and Note 9 (Mortgage Banking Activities) and Note 17 (Fair Values of Assets and Liabilities) to Financial Statements in this Report.

Net gains on mortgage loan origination/sales activities include adjustments to the mortgage repurchase liability. Mortgage loans are repurchased from third parties based on standard representations and warranties, and early payment default clauses in mortgage sale contracts. For 2015, we released a net $159 million from the repurchase liability, compared with a net release of $140 million for 2014 and a provision of $428 million for 2013. For additional information about mortgage loan repurchases, see the “Risk Management – Credit Risk Management – Liability for Mortgage Loan Repurchase Losses” section and Note 9 (Mortgage Banking Activities) to Financial Statements in this Report.



We engage in trading activities primarily to accommodate the investment activities of our customers, and to execute economic hedging to manage certain components of our balance sheet risks. Net gains (losses) from trading activities, which reflect unrealized changes in fair value of our trading positions and realized gains and losses, were $614 million in 2015, $1.2 billion in 2014 and $1.6 billion in 2013. The decrease in 2015 was driven by lower economic hedge income, lower trading from customer accommodation activity, and lower deferred compensation gains (offset in employee benefits expense). The decrease in 2014 from 2013 was driven by lower trading from customer accommodation activity within our capital markets business and lower deferred compensation gains (offset in employee benefits expense). Net gains from trading activities do not include interest and dividend income and expense on trading securities. Those amounts are reported within interest income from trading assets and other interest expense from trading liabilities. For additional information about trading activities, see the “Risk Management – Asset/Liability Management – Market Risk – Trading Activities” section in this Report.

Net gains on debt and equity securities totaled $3.2 billion for 2015 and $3.0 billion and $1.4 billion for 2014 and 2013, respectively after other-than-temporary impairment (OTTI) write-downs of $559 million, $322 million and $344 million, respectively, for the same periods. The increase in OTTI write-downs in 2015 mainly reflected deterioration in energy sector corporate debt and nonmarketable equity investments. The increase in net gains on debt and equity securities in 2015 compared with 2014 was due to higher net gains on debt securities combined with continued strong equity markets throughout the majority of 2015. The increase in net gains on debt and equity securities in 2014 compared with 2013 reflected the benefit of strong public and private equity markets.
All other income was $(115) million for 2015 compared with $456 million in 2014 and $113 million in 2013. All other income includes ineffectiveness recognized on derivatives that qualify for hedge accounting, the results of certain economic hedges, losses on low-income housing tax credit investments, foreign currency adjustments and income from investments accounted for under the equity method, any of which can cause decreases and net losses in other income. The decrease in other income in 2015 compared with 2014 primarily reflected changes in ineffectiveness recognized on interest rate swaps used to hedge our exposure to interest rate risk on long-term debt and cross-currency swaps, cross-currency interest rate swaps and forward contracts used to hedge our exposure to foreign currency risk and interest rate risk involving non-U.S. dollar denominated long-term debt. The decline in other income in 2015 resulting from these changes in ineffectiveness was partially offset by our proportionate share of earnings from a merchant services joint venture that we deconsolidated in 2015. Higher other income for 2014 compared with 2013 primarily reflected larger hedge ineffectiveness gains on derivatives that qualify for hedge accounting, a gain on sale of government-guaranteed student loans in fourth quarter 2014, and a gain on sale of 40 insurance offices in second quarter 2014 partially offset by lower income from equity method investments.



## Noninterest Expense

Table 8: Noninterest Expense

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Salaries</td><td>$ 15,883</td><td>15,375</td><td>15,152</td></tr><tr><td>Commission and incentive compensation</td><td>10,352</td><td>9,970</td><td>9,951</td></tr><tr><td>Employee benefits</td><td>4,446</td><td>4,597</td><td>5,033</td></tr><tr><td>Equipment</td><td>2,063</td><td>1,973</td><td>1,984</td></tr><tr><td>Net occupancy</td><td>2,886</td><td>2,925</td><td>2,895</td></tr><tr><td>Core deposit and other intangibles</td><td>1,246</td><td>1,370</td><td>1,504</td></tr><tr><td>FDIC and other deposit assessments</td><td>973</td><td>928</td><td>961</td></tr><tr><td>Outside professional services</td><td>2,665</td><td>2,689</td><td>2,519</td></tr><tr><td>Operating losses</td><td>1,871</td><td>1,249</td><td>821</td></tr><tr><td>Outside data processing</td><td>985</td><td>1,034</td><td>983</td></tr><tr><td>Contract services</td><td>978</td><td>975</td><td>935</td></tr><tr><td>Postage, stationery and supplies</td><td>702</td><td>733</td><td>756</td></tr><tr><td>Travel and entertainment</td><td>692</td><td>904</td><td>885</td></tr><tr><td>Advertising and promotion</td><td>606</td><td>653</td><td>610</td></tr><tr><td>Insurance</td><td>448</td><td>422</td><td>437</td></tr><tr><td>Telecommunications</td><td>439</td><td>453</td><td>482</td></tr><tr><td>Foreclosed assets</td><td>381</td><td>583</td><td>605</td></tr><tr><td>Operating leases</td><td>278</td><td>220</td><td>204</td></tr><tr><td>All other</td><td>2,080</td><td>1,984</td><td>2,125</td></tr><tr><td>Total</td><td>$ 49,974</td><td>49,037</td><td>48,842</td></tr></table>

Noninterest expense was $50.0 billion in 2015, up 2% from $49.0 billion in 2014, which was up slightly from $48.8 billion in 2013. The increase in 2015 was driven predominantly by higher personnel expenses ($30.7 billion, up from $29.9 billion in 2014) and higher operating losses ($1.9 billion, up from $1.2 billion in 2014), partially offset by lower travel and entertainment expense ($692 million, down from $904 million in 2014) and lower foreclosed assets expense ($381 million, down from $583 million in 2014). The increase in 2014 from 2013 was driven by higher operating losses and higher outside professional services, partially offset by lower personnel expenses.

Personnel expenses, which include salaries, commissions, incentive compensation and employee benefits, were up $739 million, or 2%, compared with 2014, due to annual salary increases, staffing growth across various businesses, and higher revenue-related incentive compensation. Lower employee benefits expense was predominantly due to lower deferred compensation expense (offset in trading revenue), partially offset by increases in other employee benefits. Personnel expenses were down 1% in 2014, compared with 2013, due to lower employee benefits expense, reduced staffing and lower volume-related compensation in our mortgage business, partially offset by increased personnel expenses in our non-mortgage businesses.
Outside professional services in 2015 were flat compared with 2014, which was up 7% compared with 2013. Many noninterest expense categories in 2015, including outside professional services, reflected continued investments in our products, technology and service delivery, as well as costs for the heightened industry focus on regulatory compliance and evolving cybersecurity risk.

Operating losses were up $622 million, or 50%, in 2015 compared with 2014, and up $428 million, or 52%, in 2014 compared with 2013, predominantly due to litigation expense in each year for various legal matters.

Travel and entertainment expense was down $212 million, or 23%, in 2015 compared with 2014, primarily driven by travel expense reduction initiatives. Travel and entertainment expense remained relatively stable in 2014 compared with 2013.

Foreclosed assets expense was down $202 million, or 35%, compared with 2014, primarily driven by higher gains on sales of foreclosed properties, lower write-downs and lower operating expenses.

All other noninterest expense in 2015 included a $126 million contribution to the Wells Fargo Foundation.

Our full year 2015 efficiency ratio was 58.1%, compared with 58.1% in 2014 and 58.3% in 2013. The Company expects to operate at the higher end of its targeted efficiency ratio range of 55-59% for full year 2016.

## Income Tax Expense

The 2015 annual effective tax rate was 31.2% compared with 30.9% in 2014 and 32.2% in 2013. The effective tax rate for 2015 included net reductions in reserves for uncertain tax positions primarily due to audit resolutions of prior period matters with U.S. federal and state taxing authorities. The effective tax rate for 2014 included a net reduction in the reserve for uncertain tax positions primarily due to the resolution of prior period matters with state taxing authorities. The effective tax rate for 2013 included a net reduction in the reserve for uncertain tax positions primarily due to settlements with authorities regarding certain cross border transactions and tax benefits recognized from the realization for tax purposes of a previously written down investment. See Note 21 (Income Taxes) to Financial Statements in this Report for additional information about our income taxes.



## Operating Segment Results

We are organized for management reporting purposes into three operating segments: Community Banking; Wholesale Banking; and Wealth and Investment Management (WIM) (formerly Wealth, Brokerage and Retirement). These segments are defined by product type and customer segment and their results are based on our management accounting process, for which there is no comprehensive, authoritative financial accounting guidance equivalent to generally accepted accounting principles (GAAP). During 2015, we realigned our asset management business from Wholesale Banking to WIM; our reinsurance business from WIM to Wholesale Banking; and our strategic auto investments, business banking and merchant payment services businesses

Table 9: Operating Segment Results – Highlights

from Community Banking to Wholesale Banking. These realignments are part of our regular course of business as we are always looking for ways to better align our businesses, deepen existing customer relationships, and create a best-in-class structure to benefit both our customers and our shareholders. Results for these operating segments were revised for prior periods to reflect the impact of these realignments. The following discussion presents our methodology for measuring cross-sell for each of our operating segments, and along with Tables 9, 9a, 9b and 9c, present our results by operating segment. For additional financial information and the underlying management accounting process, see Note 24 (Operating Segments) to Financial Statements in this Report.

<table><tr><td></td><td></td><td></td><td></td><td colspan="3">Year ended December 31,</td></tr><tr><td>(in millions, except average balances which are in billions)</td><td>Community Banking</td><td>Wholesale Banking</td><td>Wealth and Investment Management</td><td>Other (1)</td><td>Consolidated Company</td><td></td></tr><tr><td>2015</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Revenue</td><td>$ 49,341</td><td>25,904</td><td>15,777</td><td>(4,965)</td><td>86,057</td><td></td></tr><tr><td>Provision (reversal of provision) for credit losses</td><td>2,427</td><td>27</td><td>(25)</td><td>13</td><td>2,442</td><td></td></tr><tr><td>Net income (loss)</td><td>13,491</td><td>8,194</td><td>2,316</td><td>(1,107)</td><td>22,894</td><td></td></tr><tr><td>Average loans</td><td>$ 475.9</td><td>397.3</td><td>60.1</td><td>(47.9)</td><td>885.4</td><td></td></tr><tr><td>Average deposits</td><td>654.4</td><td>438.9</td><td>172.3</td><td>(71.5)</td><td>1,194.1</td><td></td></tr><tr><td>2014</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Revenue</td><td>$ 48,158</td><td>25,398</td><td>15,269</td><td>(4,478)</td><td>84,347</td><td></td></tr><tr><td>Provision (reversal of provision) for credit losses</td><td>1,796</td><td>(382)</td><td>(50)</td><td>31</td><td>1,395</td><td></td></tr><tr><td>Net income (loss)</td><td>13,686</td><td>8,199</td><td>2,060</td><td>(888)</td><td>23,057</td><td></td></tr><tr><td>Average loans</td><td>$ 468.8</td><td>355.6</td><td>52.1</td><td>(42.1)</td><td>834.4</td><td></td></tr><tr><td>Average deposits</td><td>614.3</td><td>404.0</td><td>163.5</td><td>(67.7)</td><td>1,114.1</td><td></td></tr><tr><td>2013</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Revenue</td><td>$ 47,679</td><td>25,847</td><td>14,330</td><td>(4,076)</td><td>83,780</td><td></td></tr><tr><td>Provision (reversal of provision) for credit losses</td><td>2,841</td><td>(521)</td><td>(16)</td><td>5</td><td>2,309</td><td></td></tr><tr><td>Net income (loss)</td><td>12,147</td><td>8,752</td><td>1,766</td><td>(787)</td><td>21,878</td><td></td></tr><tr><td>Average loans</td><td>$ 465.1</td><td>329.0</td><td>46.2</td><td>(37.6)</td><td>802.7</td><td></td></tr><tr><td>Average deposits</td><td>494.7</td><td>353.8</td><td>158.9</td><td>(65.3)</td><td>942.1</td><td></td></tr></table>

(1) Includes items not assigned to a specific business segment and elimination of certain items that are included in more than one business segment, substantially all of which represents products and services for WIM customers served through Community Banking distribution channels.



## Earnings Performance (continued)

Cross-sell We aspire to create deep and enduring relationships with our customers by providing them with an exceptional experience and by discovering their needs and delivering the most relevant products, services, advice, and guidance. An outcome of offering customers the products and services they need, want and value is that we earn more opportunities to serve them, or what we call cross-sell. Cross-sell is the result of serving our customers well, understanding their financial needs and goals over their lifetimes, and ensuring we innovate our products, services and channels so that we earn more of their business and help them succeed financially. Our approach to cross-sell is needs-based as some customers will benefit from more products, and some may need fewer. We believe there is continued opportunity to meet our customers' financial needs as we build lifelong relationships with them. One way we track the degree to which we are satisfying our customers' financial needs is through our cross-sell metrics, which are based on whether the customer is a retail banking household or has a wholesale banking relationship. A retail banking household is a household that uses at least one of the following retail products – a demand deposit account, savings account, savings certificate, individual retirement account (IRA) certificate of deposit, IRA savings account, personal line of credit, personal loan, home equity line of credit or home equity loan. A household is determined based on aggregating all accounts with the same address. For our wholesale banking relationships, we aggregate all related entities under common ownership or control.

We report cross-sell metrics for Community Banking and WIM based on the average number of retail products used per retail banking household. For Community Banking the cross-sell metric represents the relationship of all retail products used by customers in retail banking households. For WIM the cross-sell metric represents the relationship of all retail products used by customers in retail banking households who are also WIM customers.
Products included in our retail banking household cross-sell metrics must be retail products and have the potential for revenue generation and long-term viability. Products and services that generally do not meet these criteria – such as ATM cards, online banking and direct deposit – are not included. In addition, multiple holdings by a WIM customer within an investment category, such as common stock, mutual funds or bonds, are counted as a single product. We may periodically update the products included in our cross-sell metrics to account for changes in our product offerings.

For Wholesale Banking, the cross-sell metric represents the average number of Wholesale Banking (non-retail) products used per Wholesale Banking customer relationship. What we include as products in the cross-sell metric comes from a defined set of revenue generating products within the following product families: credit, treasury management, deposits, risk management, foreign exchange, capital markets and advisory, investments, insurance, trade financing, and trust and servicing. The number of customer relationships is based on tax identification numbers adjusted to combine those entities under common ownership or another structure indicative of a single relationship and includes only relationships that produced revenue for the period of measurement.



## Operating Segment Results

The following discussion provides a description of each of our operating segments, including cross-sell metrics and financial results.

COMMUNITY BANKING offers a complete line of diversified financial products and services for consumers and small businesses including checking and savings accounts, credit and debit cards, and auto, student, and small business lending. These products also include investment, insurance and trust services in 39 states and D.C., and mortgage and home equity loans in all 50 states and D.C. The Community Banking segment also includes the results of our Corporate Treasury activities net of allocations in support of the other operating segments and results of investments in our affiliated venture capital partnerships. Our retail banking household cross-sell

## Table 9a: Community Banking

was 6.11 products per household in November 2015, compared with 6.17 in November 2014 and 6.16 in November 2013. The November 2015 retail banking household cross-sell ratio reflects the impact of the sale of government guaranteed student loans in fourth quarter 2014. The November 2014 cross-sell ratio included the acquisition of an existing private label and co-branded credit card loan portfolio in connection with a new program agreement with Dillard's, Inc., a major retail department store. Table 9a provides additional financial information for Community Banking, with prior periods revised to reflect the realignment of our strategic auto investments, business banking and merchant payment services businesses from Community Banking to Wholesale Banking in 2015.

<table><tr><td rowspan="2">(in millions, except average balances which are in billions)</td><td colspan="5">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>% Change</td><td>2013</td><td>% Change</td></tr><tr><td>Net interest income</td><td>$ 29,242</td><td>27,999</td><td>4%</td><td>$ 27,123</td><td>3%</td></tr><tr><td>Noninterest income:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Service charges on deposit accounts</td><td>3,014</td><td>3,071</td><td>(2)</td><td>3,155</td><td>(3)</td></tr><tr><td>Trust and investment fees:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Brokerage advisory, commissions and other fees (1)</td><td>2,044</td><td>1,796</td><td>14</td><td>1,604</td><td>12</td></tr><tr><td>Trust and investment management (1)</td><td>855</td><td>817</td><td>5</td><td>754</td><td>8</td></tr><tr><td>Investment banking (2)</td><td>(123)</td><td>(80)</td><td>(54)</td><td>(77)</td><td>(4)</td></tr><tr><td>Total trust and investment fees</td><td>2,776</td><td>2,533</td><td>10</td><td>2,281</td><td>11</td></tr><tr><td>Card fees</td><td>3,381</td><td>3,119</td><td>8</td><td>2,918</td><td>7</td></tr><tr><td>Other fees</td><td>1,446</td><td>1,545</td><td>(6)</td><td>1,735</td><td>(11)</td></tr><tr><td>Mortgage banking</td><td>6,056</td><td>6,011</td><td>1</td><td>8,336</td><td>(28)</td></tr><tr><td>Insurance</td><td>96</td><td>127</td><td>(24)</td><td>130</td><td>(2)</td></tr><tr><td>Net gains (losses) from trading activities</td><td>(146)</td><td>136</td><td>(207)</td><td>246</td><td>(45)</td></tr><tr><td>Net gains (losses) on debt securities</td><td>556</td><td>255</td><td>118</td><td>(78)</td><td>427</td></tr><tr><td>Net gains from equity investments (3)</td><td>1,714</td><td>1,731</td><td>(1)</td><td>1,033</td><td>68</td></tr><tr><td>Other income of the segment</td><td>1,206</td><td>1,631</td><td>(26)</td><td>800</td><td>104</td></tr><tr><td>Total noninterest income</td><td>20,099</td><td>20,159</td><td>—</td><td>20,556</td><td>(2)</td></tr><tr><td>Total revenue</td><td>49,341</td><td>48,158</td><td>2</td><td>47,679</td><td>1</td></tr><tr><td>Provision for credit losses</td><td>2,427</td><td>1,796</td><td>35</td><td>2,841</td><td>(37)</td></tr><tr><td>Noninterest expense:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Personnel expense</td><td>17,574</td><td>16,979</td><td>4</td><td>17,549</td><td>(3)</td></tr><tr><td>Equipment</td><td>1,914</td><td>1,809</td><td>6</td><td>1,795</td><td>1</td></tr><tr><td>Net occupancy</td><td>2,104</td><td>2,154</td><td>(2)</td><td>2,105</td><td>2</td></tr><tr><td>Core deposit and other intangibles</td><td>573</td><td>620</td><td>(8)</td><td>689</td><td>(10)</td></tr><tr><td>FDIC and other deposit assessments</td><td>549</td><td>526</td><td>4</td><td>561</td><td>(6)</td></tr><tr><td>Outside professional services</td><td>1,012</td><td>1,011</td><td>—</td><td>1,011</td><td>—</td></tr><tr><td>Operating losses</td><td>1,503</td><td>1,052</td><td>43</td><td>706</td><td>49</td></tr><tr><td>Other expense of the segment</td><td>1,752</td><td>2,139</td><td>(18)</td><td>2,674</td><td>(20)</td></tr><tr><td>Total noninterest expense</td><td>26,981</td><td>26,290</td><td>3</td><td>27,090</td><td>(3)</td></tr><tr><td>Income before income tax expense and noncontrolling interests</td><td>19,933</td><td>20,072</td><td>(1)</td><td>17,748</td><td>13</td></tr><tr><td>Income tax expense</td><td>6,202</td><td>6,049</td><td>3</td><td>5,442</td><td>11</td></tr><tr><td>Net income from noncontrolling interests (4)</td><td>240</td><td>337</td><td>(29)</td><td>159</td><td>112</td></tr><tr><td>Net income</td><td>$ 13,491</td><td>13,686</td><td>(1)%</td><td>$ 12,147</td><td>13%</td></tr><tr><td>Average loans</td><td>$ 475.9</td><td>468.8</td><td>2%</td><td>$ 465.1</td><td>1%</td></tr><tr><td>Average deposits</td><td>654.4</td><td>614.3</td><td>7</td><td>494.7</td><td>24</td></tr></table>

(1) Represents income on products and services for Wealth and Investment Management customers served through Community Banking distribution channels and is eliminated in consolidation.

(2) Includes syndication and underwriting fees paid to Wells Fargo Securities which are offset in our Wholesale Banking segment.

(3) Predominantly represents gains resulting from venture capital investments.

(4) Reflects results attributable to noncontrolling interests primarily associated with the Company’s consolidated venture capital investments.



## Earnings Performance (continued)

Community Banking reported net income of $13.5 billion in 2015, down $195 million, or 1%, from $13.7 billion in 2014, which was up 13% from $12.1 billion in 2013. Revenue was $49.3 billion in 2015, an increase of $1.2 billion, or 2%, compared with $48.2 billion in 2014, which was up 1% compared with $47.7 billion in 2013. The increase in revenue for 2015 was primarily driven by higher net interest income, gains on sale of debt securities, debit and credit card fees, and trust and investment fees, partially offset by lower gains from trading activities, deferred compensation plan investment gains (offset in employee benefits expense) and other income. Lower other income in 2015, compared with 2014, reflected a gain on sale of government guaranteed student loans in 2014 and lower ineffectiveness gains in 2015 on derivatives that qualify for hedge accounting. The increase in revenue for 2014, compared with 2013, was primarily driven by higher net interest income, gains on sale of equity investments and debt securities, higher trust and investment fees, and higher card fees, partially offset by lower mortgage banking revenue, the phase out of the direct deposit advance product during the first half of 2014, and lower deferred compensation plan investment gains (offset in employee benefits expense). Higher other income for 2014 compared with 2013 reflected larger ineffectiveness gains on derivatives that qualify for hedge accounting and a gain on sale of government guaranteed student loans in fourth quarter 2014. Average deposits increased $40.1 billion in 2015, or 7%, from 2014, which increased $119.6 billion, or 24%, from 2013. Noninterest expense increased $691 million in 2015, or 3%, from 2014, which declined $800 million, or 3%, from 2013. The increase in noninterest expense for 2015 largely reflected higher personnel expense, operating losses, equipment expense, and a $126 million donation to the Wells Fargo Foundation, partially offset by lower deferred compensation expense (offset in revenue), foreclosed assets, travel, data processing, occupancy and various other expenses. The decrease in noninterest expense for 2014 largely reflected lower mortgage volume-related expenses and deferred compensation expense (offset in revenue), partially offset by higher operating losses. The provision for credit losses of $2.4 billion in 2015 was $631 million, or 35%, higher than 2014, which was $1.0 billion, or 37%, lower than 2013. The increase in provision in 2015 was due to $1.1 billion lower allowance release, partially offset by $403 million lower net charge-offs related to improvement in the consumer real estate portfolio. The decrease in provision in 2014 was due to $1.5 billion lower net charge-offs related to the consumer real estate portfolio, partially offset by $454 million lower allowance release.

WHOLESALE BANKING provides financial solutions to businesses across the United States and globally with annual sales generally in excess of $5 million. Products and businesses include Business Banking, Middle Market Commercial Banking, Government and Institutional Banking, Corporate Banking, Commercial Real Estate, Treasury Management, Wells Fargo Capital Finance, Insurance, International, Real Estate Capital Markets, Commercial Mortgage Servicing, Corporate Trust, Equipment Finance, Wells Fargo Securities, Principal Investments, and Asset Backed Finance. Wholesale Banking cross-sell is reported on a one-quarter lag and for fourth quarter 2015 was 7.3 products per relationship, up from 7.2 for fourth quarter 2014 and 7.1 for fourth quarter 2013. Wholesale Banking cross-sell does not reflect Business Banking relationships, which were realigned from Community Banking to Wholesale Banking effective fourth quarter 2015. Table 9b provides additional financial information for Wholesale Banking, with prior periods revised to reflect the realignment of our asset management business from Wholesale Banking to WIM; our reinsurance business from WIM to Wholesale Banking; and our strategic auto investments, business banking and merchant payment services businesses from Community Banking to Wholesale Banking in 2015.



Table 9b: Wholesale Banking

<table><tr><td rowspan="2">(in millions, except average balances which are in billions)</td><td colspan="5">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>% Change</td><td>2013</td><td>% Change</td></tr><tr><td>Net interest income</td><td>$ 14,350</td><td>14,073</td><td>2 %</td><td>$ 14,353</td><td>(2)%</td></tr><tr><td>Noninterest income:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Service charges on deposit accounts</td><td>2,153</td><td>1,978</td><td>9</td><td>1,867</td><td>6</td></tr><tr><td>Trust and investment fees:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Brokerage advisory, commissions and other fees</td><td>285</td><td>255</td><td>12</td><td>195</td><td>31</td></tr><tr><td>Trust and investment management</td><td>407</td><td>374</td><td>9</td><td>411</td><td>(9)</td></tr><tr><td>Investment banking</td><td>1,762</td><td>1,803</td><td>(2)</td><td>1,839</td><td>(2)</td></tr><tr><td>Total trust and investment fees</td><td>2,454</td><td>2,432</td><td>1</td><td>2,445</td><td>(1)</td></tr><tr><td>Card fees</td><td>337</td><td>310</td><td>9</td><td>271</td><td>14</td></tr><tr><td>Other fees</td><td>2,872</td><td>2,798</td><td>3</td><td>2,599</td><td>8</td></tr><tr><td>Mortgage banking</td><td>447</td><td>370</td><td>21</td><td>425</td><td>(13)</td></tr><tr><td>Insurance</td><td>1,598</td><td>1,528</td><td>5</td><td>1,684</td><td>(9)</td></tr><tr><td>Net gains from trading activities</td><td>719</td><td>886</td><td>(19)</td><td>1,092</td><td>(19)</td></tr><tr><td>Net gains (losses) on debt securities</td><td>396</td><td>334</td><td>19</td><td>48</td><td>596</td></tr><tr><td>Net gains from equity investments</td><td>511</td><td>624</td><td>(18)</td><td>420</td><td>49</td></tr><tr><td>Other income of the segment</td><td>67</td><td>65</td><td>3</td><td>643</td><td>(90)</td></tr><tr><td>Total noninterest income</td><td>11,554</td><td>11,325</td><td>2</td><td>11,494</td><td>(1)</td></tr><tr><td>Total revenue</td><td>25,904</td><td>25,398</td><td>2</td><td>25,847</td><td>(2)</td></tr><tr><td>Provision (reversal of provision) for credit losses</td><td>27</td><td>(382)</td><td>107</td><td>(521)</td><td>27</td></tr><tr><td>Noninterest expense:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Personnel expense</td><td>6,936</td><td>6,660</td><td>4</td><td>6,398</td><td>4</td></tr><tr><td>Equipment</td><td>97</td><td>106</td><td>(8)</td><td>123</td><td>(14)</td></tr><tr><td>Net occupancy</td><td>452</td><td>446</td><td>1</td><td>455</td><td>(2)</td></tr><tr><td>Core deposit and other intangibles</td><td>347</td><td>391</td><td>(11)</td><td>423</td><td>(8)</td></tr><tr><td>FDIC and other deposit assessments</td><td>352</td><td>328</td><td>7</td><td>320</td><td>3</td></tr><tr><td>Outside professional services</td><td>837</td><td>834</td><td>—</td><td>759</td><td>10</td></tr><tr><td>Operating losses</td><td>152</td><td>70</td><td>117</td><td>26</td><td>169</td></tr><tr><td>Other expense of the segment</td><td>4,943</td><td>4,996</td><td>(1)</td><td>4,573</td><td>9</td></tr><tr><td>Total noninterest expense</td><td>14,116</td><td>13,831</td><td>2</td><td>13,077</td><td>6</td></tr><tr><td>Income before income tax expense and noncontrolling interest</td><td>11,761</td><td>11,949</td><td>(2)</td><td>13,291</td><td>(10)</td></tr><tr><td>Income tax expense</td><td>3,424</td><td>3,540</td><td>(3)</td><td>4,364</td><td>(19)</td></tr><tr><td>Net income from noncontrolling interest</td><td>143</td><td>210</td><td>(32)</td><td>175</td><td>20</td></tr><tr><td>Net income</td><td>$ 8,194</td><td>8,199</td><td>— %</td><td>$ 8,752</td><td>(6)%</td></tr><tr><td>Average loans</td><td>$ 397.3</td><td>355.6</td><td>12 %</td><td>$ 329.0</td><td>8 %</td></tr><tr><td>Average deposits</td><td>438.9</td><td>404.0</td><td>9</td><td>353.8</td><td>14</td></tr></table>

Wholesale Banking reported net income of $8.2 billion in 2015, down $5 million from 2014, which was down 6% from $8.8 billion in 2013. The year over year decrease in net income for 2015 was the result of increased revenues being more than offset by increased noninterest expense and higher loan loss provision. The year over year decrease in net income during 2014 compared with 2013 was the result of lower revenues, increased noninterest expense and higher provision for credit losses. Revenue in 2015 of $25.9 billion increased $506 million, or 2%, from $25.4 billion in 2014, on growth in Wells Fargo Securities' markets division, treasury management, asset backed finance, principal investing, commercial real estate brokerage, multi-family capital, reinsurance, and municipal products. Revenue in 2014 of $25.4 billion decreased $449 million, or 2%, from $25.8 billion in 2013, as growth in asset backed finance, commercial real estate brokerage, corporate banking, equipment finance, international, principal investing and treasury management was more than offset by lower PCI resolution income as well as lower crop insurance fee income. Net interest income of $14.4 billion in 2015 increased $277 million, or 2%, from 2014, which was down 2% from 2013. The increase in 2015 was due to strong loan and other earning asset growth. The decrease in 2014 was due to lower PCI resolution income and net interest margin compression due to declining loan yields and fees that was partially offset by increased interest income primarily from strong loan growth. Average loans of $397.3 billion in 2015 increased $41.7 billion, or 12%, from $355.6 billion in 2014, which was up 8% from $329.0 billion in 2013. Loan growth in 2015 and 2014 was broad based across many Wholesale Banking businesses. Average deposits of $438.9 billion in 2015 increased $34.9 billion, or 9%, from 2014 which was up 14% from 2013, reflecting continued strong customer liquidity for both years. Noninterest income of $11.6 billion in 2015 increased $229 million, or 2%, from 2014 driven by growth in treasury management, reinsurance, commercial real estate brokerage fees, multi-family capital, municipal products, principal investing, corporate trust and business banking, partially offset by lower customer



## Earnings Performance (continued)

accommodation-related gains on trading assets and lower gains on equity investments. Noninterest income of $11.3 billion in 2014 decreased $169 million, or 1%, from 2013 as business growth in commercial real estate brokerage, corporate banking, equipment finance, international, principal investing and treasury management was more than offset by lower customer accommodation related gains on trading assets, lower insurance income related to a decline in crop insurance fee income, the 2014 divestiture of 40 insurance offices, and lower other income. Noninterest expense in 2015 increased $285 million, or 2%, compared with 2014, which was up 6%, or $754 million, from 2013. The increase in both 2015 and 2014 was due to higher personnel and non-personnel expenses related to growth initiatives and compliance and regulatory requirements as well as increased operating losses. The provision for credit losses increased $409 million from 2014 due primarily to increased losses in the oil and gas portfolio as well as lower recoveries. The provision for credit losses increased $139 million from 2013 due primarily to strong commercial loan growth in 2014.

## Table 9c: Wealth and Investment Management

WEALTH AND INVESTMENT MANAGEMENT (WIM) (formerly Wealth, Brokerage and Retirement) provides a full range of personalized wealth management, investment and retirement products and services to clients across U.S. based businesses including Wells Fargo Advisors, The Private Bank, Abbot Downing, Wells Fargo Institutional Retirement and Trust, and Wells Fargo Asset Management. We deliver financial planning, private banking, credit, investment management and fiduciary services to high-net worth and ultra-high-net worth individuals and families. We also serve clients' brokerage needs, supply retirement and trust services to institutional clients and provide investment management capabilities delivered to global institutional clients through separate accounts and the Wells Fargo Funds. WIM cross-sell was 10.55 products per retail banking household in November 2015, up from 10.49 in November 2014 and 10.42 in November 2013. Table 9c provides additional financial information for WIM, with prior periods revised to reflect the realignment of our asset management business from Wholesale Banking to WIM and our reinsurance business from WIM to Wholesale Banking in 2015.

<table><tr><td rowspan="2">(in millions, except average balances which are in billions)</td><td colspan="5">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>% Change</td><td>2013</td><td>% Change</td></tr><tr><td>Net interest income</td><td>$ 3,478</td><td>3,032</td><td>15%</td><td>$ 2,797</td><td>8%</td></tr><tr><td>Noninterest income:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Service charges on deposit accounts</td><td>19</td><td>18</td><td>6</td><td>17</td><td>6</td></tr><tr><td>Trust and investment fees:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Brokerage advisory, commissions and other fees</td><td>9,154</td><td>8,933</td><td>2</td><td>8,207</td><td>9</td></tr><tr><td>Trust and investment management</td><td>3,017</td><td>3,045</td><td>(1)</td><td>2,911</td><td>5</td></tr><tr><td>Investment banking (1)</td><td>—</td><td>(13)</td><td>100</td><td>(16)</td><td>19</td></tr><tr><td>Total trust and investment fees</td><td>12,171</td><td>11,965</td><td>2</td><td>11,102</td><td>8</td></tr><tr><td>Card fees</td><td>5</td><td>4</td><td>25</td><td>4</td><td>—</td></tr><tr><td>Other fees</td><td>17</td><td>17</td><td>—</td><td>20</td><td>(15)</td></tr><tr><td>Mortgage banking</td><td>(7)</td><td>1</td><td>(800)</td><td>(24)</td><td>104</td></tr><tr><td>Insurance</td><td>—</td><td>—</td><td>NM</td><td>—</td><td>NM</td></tr><tr><td>Net gains from trading activities</td><td>41</td><td>139</td><td>(71)</td><td>288</td><td>(52)</td></tr><tr><td>Net gains on debt securities</td><td>—</td><td>4</td><td>(100)</td><td>1</td><td>300</td></tr><tr><td>Net gains from equity investments</td><td>5</td><td>25</td><td>(80)</td><td>19</td><td>32</td></tr><tr><td>Other income of the segment</td><td>48</td><td>64</td><td>(25)</td><td>106</td><td>(40)</td></tr><tr><td>Total noninterest income</td><td>12,299</td><td>12,237</td><td>1</td><td>11,533</td><td>6</td></tr><tr><td>Total revenue</td><td>15,777</td><td>15,269</td><td>3</td><td>14,330</td><td>7</td></tr><tr><td>Reversal of provision for credit losses</td><td>(25)</td><td>(50)</td><td>50</td><td>(16)</td><td>(213)</td></tr><tr><td>Noninterest expense:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Personnel expense</td><td>7,820</td><td>7,851</td><td>—</td><td>7,602</td><td>3</td></tr><tr><td>Equipment</td><td>57</td><td>62</td><td>(8)</td><td>72</td><td>(14)</td></tr><tr><td>Net occupancy</td><td>447</td><td>435</td><td>3</td><td>426</td><td>2</td></tr><tr><td>Core deposit and other intangibles</td><td>326</td><td>359</td><td>(9)</td><td>392</td><td>(8)</td></tr><tr><td>FDIC and other deposit assessments</td><td>123</td><td>126</td><td>(2)</td><td>135</td><td>(7)</td></tr><tr><td>Outside professional services</td><td>846</td><td>877</td><td>(4)</td><td>782</td><td>12</td></tr><tr><td>Operating losses</td><td>229</td><td>134</td><td>71</td><td>99</td><td>35</td></tr><tr><td>Other expense of the segment</td><td>2,219</td><td>2,149</td><td>3</td><td>1,978</td><td>9</td></tr><tr><td>Total noninterest expense</td><td>12,067</td><td>11,993</td><td>1</td><td>11,486</td><td>4</td></tr><tr><td>Income before income tax expense and noncontrolling interest</td><td>3,735</td><td>3,326</td><td>12</td><td>2,860</td><td>16</td></tr><tr><td>Income tax expense</td><td>1,420</td><td>1,262</td><td>13</td><td>1,082</td><td>17</td></tr><tr><td>Net income (loss) from noncontrolling interest</td><td>(1)</td><td>4</td><td>(125)</td><td>12</td><td>(67)</td></tr><tr><td>Net income</td><td>$ 2,316</td><td>2,060</td><td>12%</td><td>$ 1,766</td><td>17%</td></tr><tr><td>Average loans</td><td>$ 60.1</td><td>52.1</td><td>15%</td><td>$ 46.2</td><td>13%</td></tr><tr><td>Average deposits</td><td>172.3</td><td>163.5</td><td>5</td><td>158.9</td><td>3</td></tr></table>

NM - Not meaningful

(1) Includes syndication and underwriting fees paid to Wells Fargo Securities which are offset in our Wholesale Banking segment.



WIM reported net income of $2.3 billion in 2015, up $256 million, or 12%, from 2014, which was up 17% from $1.8 billion in 2013. Net income growth in 2015 and 2014 was primarily driven by growth in net interest income, as well as noninterest income. Revenue of $15.8 billion in 2015 increased $508 million from 2014, which was up 7% from $14.3 billion in 2013. The increase in revenue for both 2015 and 2014 was due to growth in both net interest income and noninterest income. Net interest income increased 15% in 2015 and 8% in 2014 due to growth in investment portfolios and loan balances. Average loan balances of $60.1 billion in 2015 increased 15% from $52.1 billion in 2014, which was up 13% from $46.2 billion in 2013. Average deposits in 2015 of $172.3 billion increased 5% from $163.5 billion in 2014, which was up 3% from $158.9 billion in 2013. Noninterest income increased 1% in 2015 from 2014, primarily due to growth in asset-based fees driven by higher average client assets in 2015 than 2014, partially offset by lower gains on deferred compensation plan investments (offset in employee benefits expense). Noninterest income increased 6% in 2014 from 2013, largely due to strong growth in asset-based fees from higher client assets driven by net client asset inflows and favorable market performance, partially offset by lower brokerage transaction revenue. Noninterest expense of $12.1 billion for 2015 was up 1% from $12.0 billion in 2014, which was up 4% from $11.5 billion in 2013. The increase in 2015 was predominantly due to higher non-personnel expenses and increased broker commissions, partially offset by lower deferred compensation plan expense (offset in trading revenue). The increase in 2014 was predominantly due to increased broker

Table 9d: Retail Brokerage Client Assets

<table><tr><td rowspan="2">(in billions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Retail brokerage client assets</td><td>$ 1,386.9</td><td>1,421.8</td><td>1,363.6</td></tr><tr><td>Advisory account client assets</td><td>419.9</td><td>422.8</td><td>374.8</td></tr><tr><td>Advisory account client assets as a percentage of total client assets</td><td>30%</td><td>30</td><td>27</td></tr></table>

Retail Brokerage advisory accounts include assets that are financial advisor-directed and separately managed by third-party managers, as well as certain client-directed brokerage assets where we earn a fee for advisory and other services, but do not have investment discretion. These advisory accounts generate fees as a percentage of the market value of the assets, which vary across the account types based on the distinct services provided, and are affected by investment performance commissions and higher non-personnel expenses. The provision for credit losses increased $25 million in 2015, driven primarily by lower allowance releases. The provision for credit losses decreased $34 million in 2014, driven by lower net charge-offs and continued improvement in credit quality.

The following discussions provide additional information for client assets we oversee in our retail brokerage advisory and trust and investment management business lines.

Retail Brokerage Client Assets Brokerage advisory, commissions and other fees are received for providing full-service and discount brokerage services predominantly to retail brokerage clients. Offering advisory account relationships to our brokerage clients is an important component of our broader strategy of meeting their financial needs. Although most of our retail brokerage client assets are in accounts that earn brokerage commissions, the fees from those accounts generally represent transactional commissions based on the number and size of transactions executed at the client's direction. Fees earned from advisory accounts are asset-based and depend on changes in the value of the client's assets as well as the level of assets resulting from inflows and outflows. A major portion of our brokerage advisory, commissions and other fee income is earned from advisory accounts. Table 9d shows advisory account client assets as a percentage of total retail brokerage client assets at December 31, 2015, 2014 and 2013.

as well as asset inflows and outflows. For the years ended December 31, 2015, 2014 and 2013, the average fee rate by account type ranged from 80 to 120 basis points. Table 9e presents retail brokerage advisory account client assets activity by account type for the years ended December 31, 2015, 2014 and 2013.



## Earnings Performance (continued)

Table 9e: Retail Brokerage Advisory Account Client Assets

<table><tr><td>(in billions)</td><td>Client directed (1)</td><td>Financial advisor directed (2)</td><td>Separate accounts (3)</td><td>Mutual fund advisory (4)</td><td>Total advisory client assets</td></tr><tr><td>Balance, December 31, 2012</td><td>$ 119.3</td><td>54.5</td><td>77.1</td><td>46.8</td><td>297.7</td></tr><tr><td>Inflows (5)</td><td>42.8</td><td>16.8</td><td>24.0</td><td>13.3</td><td>96.9</td></tr><tr><td>Outflows (6)</td><td>(31.2)</td><td>(11.7)</td><td>(15.7)</td><td>(8.7)</td><td>(67.3)</td></tr><tr><td>Market impact (7)</td><td>13.6</td><td>12.0</td><td>14.5</td><td>7.4</td><td>47.5</td></tr><tr><td>Balance, December 31, 2013</td><td>$ 144.5</td><td>71.6</td><td>99.9</td><td>58.8</td><td>374.8</td></tr><tr><td>Inflows (5)</td><td>41.6</td><td>18.4</td><td>23.1</td><td>14.6</td><td>97.7</td></tr><tr><td>Outflows (6)</td><td>(31.8)</td><td>(13.4)</td><td>(18.3)</td><td>(9.7)</td><td>(73.2)</td></tr><tr><td>Market impact (7)</td><td>5.5</td><td>8.8</td><td>6.0</td><td>3.2</td><td>23.5</td></tr><tr><td>Balance, December 31, 2014</td><td>$ 159.8</td><td>85.4</td><td>110.7</td><td>66.9</td><td>422.8</td></tr><tr><td>Inflows (5)</td><td>38.7</td><td>20.7</td><td>21.6</td><td>10.4</td><td>91.4</td></tr><tr><td>Outflows (6)</td><td>(37.3)</td><td>(17.5)</td><td>(20.5)</td><td>(12.2)</td><td>(87.5)</td></tr><tr><td>Market impact (7)</td><td>(6.5)</td><td>3.3</td><td>(1.4)</td><td>(2.2)</td><td>(6.8)</td></tr><tr><td>Balance, December 31, 2015</td><td>$ 154.7</td><td>91.9</td><td>110.4</td><td>62.9</td><td>419.9</td></tr></table>

(1) Investment advice and other services are provided to client, but decisions are made by the client and the fees earned are based on a percentage of the advisory account assets, not the number and size of transactions executed by the client.

(2) Professionally managed portfolios with fees earned based on respective strategies and as a percentage of certain client assets.

(3) Professional advisory portfolios managed by Wells Fargo asset management advisors or third-party asset managers. Fees are earned based on a percentage of certain client assets.

(4) Program with portfolios constructed of load-waived, no-load and institutional share class mutual funds. Fees are earned based on a percentage of certain client assets.

(5) Inflows include new advisory account assets, contributions, dividends and interest.

(6) Outflows include withdrawals, closed accounts' assets and client management fees.

(7) Market impact reflects gains and losses on portfolio investments.

Trust and Investment Client Assets Under Management
We earn trust and investment management fees from managing and administering assets, including mutual funds, institutional separate accounts, personal trust, employee benefit trust and agency assets through our asset management, wealth and retirement businesses. Our asset management business is conducted by Wells Fargo Asset Management (WFAM), which offers Wells Fargo proprietary mutual funds and manages institutional separate accounts. Our wealth business manages assets for high net worth clients, and our retirement business

Table 9f: WIM Trust and Investment – Assets Under Management

provides total retirement management, investments, and trust and custody solutions tailored to meet the needs of institutional clients. Substantially all of our trust and investment management fee income is earned from AUM where we have discretionary management authority over the investments and generate fees as a percentage of the market value of the AUM. Table 9f presents AUM activity for the years ended December 31, 2015, 2014 and 2013.

<table><tr><td rowspan="2">(in billions)</td><td colspan="3">Assets Managed by WFAM (1)</td><td rowspan="2">Assets Managed by Wealth and Retirement (3)</td><td rowspan="2">Total Assets Under Management</td></tr><tr><td>Money Market Funds (2)</td><td>Other Assets Managed</td></tr><tr><td>Balance, December 31, 2012</td><td>$ 120.6</td><td>331.5</td><td>147.6</td><td>599.7</td><td></td></tr><tr><td>Inflows (4)</td><td>5.4</td><td>104.0</td><td>31.4</td><td>140.8</td><td></td></tr><tr><td>Outflows (5)</td><td>—</td><td>(101.0)</td><td>(31.5)</td><td>(132.5)</td><td></td></tr><tr><td>Market impact (6)</td><td>0.2</td><td>26.4</td><td>11.9</td><td>38.5</td><td></td></tr><tr><td>Balance, December 31, 2013</td><td>$ 126.2</td><td>360.9</td><td>159.4</td><td>646.5</td><td></td></tr><tr><td>Inflows (4)</td><td>—</td><td>100.6</td><td>34.2</td><td>134.8</td><td></td></tr><tr><td>Outflows (5)</td><td>(3.1)</td><td>(99.3)</td><td>(31.2)</td><td>(133.6)</td><td></td></tr><tr><td>Market impact (6)</td><td>—</td><td>10.4</td><td>2.9</td><td>13.3</td><td></td></tr><tr><td>Balance, December 31, 2014</td><td>$ 123.1</td><td>372.6</td><td>165.3</td><td>661.0</td><td></td></tr><tr><td>Inflows (4)</td><td>0.5</td><td>93.5</td><td>36.2</td><td>130.2</td><td></td></tr><tr><td>Outflows (5)</td><td>—</td><td>(97.0)</td><td>(34.1)</td><td>(131.1)</td><td></td></tr><tr><td>Market impact (6)</td><td>—</td><td>(3.0)</td><td>(5.3)</td><td>(8.3)</td><td></td></tr><tr><td>Balance, December 31, 2015</td><td>$ 123.6</td><td>366.1</td><td>162.1</td><td>651.8</td><td></td></tr></table>

(1) Assets managed by Wells Fargo Asset Management consist of equity, alternative, balanced, fixed income, money market, and stable value, and include client assets that are managed or sub-advised on behalf of other Wells Fargo lines of business.

(2) Money Market fund activity is presented on a net inflow or net outflow basis, because the gross flows are not meaningful nor used by management as an indicator of performance.

(3) Includes $8.2 billion, $8.9 billion and $8.7 billion as of December 31, 2015, 2014 and 2013, respectively, of client assets invested in proprietary funds managed by WFAM.

(4) Inflows include new managed account assets, contributions, dividends and interest.

(5) Outflows include withdrawals, closed accounts' assets and client management fees.

(6) Market impact reflects gains and losses on portfolio investments.



At December 31, 2015, our assets totaled $1.8 trillion, up $100.5 billion from December 31, 2014. The predominant areas of asset growth were in investment securities, which increased $34.6 billion, and loans, which increased $54.0 billion (including $11.5 billion from the GE Capital commercial real estate loan purchase and related financing transaction that settled in second quarter 2015). Federal funds sold and other short-term investments, which increased $11.7 billion, combined with deposit growth of $55.0 billion, an increase in short-term borrowings of $34.0 billion, and total equity growth of $8.6 billion from December 31, 2014, were the predominant

## Investment Securities

Table 10: Investment Securities – Summary

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">December 31, 2015</td><td colspan="3">December 31, 2014</td></tr><tr><td>Amortized Cost</td><td>Net unrealized gain</td><td>Fair value</td><td>Amortized Cost</td><td>Net unrealized gain</td><td>Fair value</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Debt securities</td><td>$ 263,318</td><td>2,403</td><td>265,721</td><td>247,747</td><td>6,019</td><td>253,766</td></tr><tr><td>Marketable equity securities</td><td>1,058</td><td>579</td><td>1,637</td><td>1,906</td><td>1,770</td><td>3,676</td></tr><tr><td>Total available-for-sale securities</td><td>264,376</td><td>2,982</td><td>267,358</td><td>249,653</td><td>7,789</td><td>257,442</td></tr><tr><td>Held-to-maturity debt securities</td><td>80,197</td><td>370</td><td>80,567</td><td>55,483</td><td>876</td><td>56,359</td></tr><tr><td>Total investment securities (1)</td><td>$ 344,573</td><td>3,352</td><td>347,925</td><td>305,136</td><td>8,665</td><td>313,801</td></tr></table>

(1) Available-for-sale securities are carried on the balance sheet at fair value. Held-to-maturity securities are carried on the balance sheet at amortized cost.

Table 10 presents a summary of our investment securities portfolio, which increased $34.6 billion from December 31, 2014, primarily due to purchases of U.S. Treasury securities and federal agency mortgage-backed securities. The total net unrealized gains on available-for-sale securities were $3.0 billion at December 31, 2015, down from $7.8 billion at December 31, 2014, primarily due to higher long-term interest rates, widening credit spreads, and realized securities gains.

The size and composition of the investment securities portfolio is largely dependent upon the Company’s liquidity and interest rate risk management objectives. Our business generates assets and liabilities, such as loans, deposits and long-term debt, which have different maturities, yields, re-pricing, prepayment characteristics and other provisions that expose us to interest rate and liquidity risk. The available-for-sale securities portfolio predominantly consists of liquid, high quality U.S. Treasury and federal agency debt, agency mortgage-backed securities (MBS), privately-issued residential and commercial MBS, securities issued by U.S. states and political subdivisions, corporate debt securities, and highly rated collateralized loan obligations. Due to its highly liquid nature, the available-for-sale portfolio can be used to meet funding needs that arise in the normal course of business or due to market stress. Changes in our interest rate risk profile may occur due to changes in overall economic or market conditions, which could influence loan origination demand, prepayment speeds, or deposit balances and mix. In response, the available-for-sale securities portfolio can be rebalanced to meet the Company’s interest rate risk management objectives. In addition to meeting liquidity and interest rate risk management objectives, the available-for-sale securities portfolio may provide yield enhancement over other short-term assets. See the “Risk Management – Asset/Liability Management” section in this Report for more information on liquidity and interest rate risk. The held-to-maturity securities portfolio consists of high quality U.S. Treasury debt, securities issued by U.S. states and political subdivisions, agency MBS, asset-backed securities (ABS) primarily collateralized by auto loans and leases, and collateralized loan obligations where our intent is to hold these securities to maturity and collect the contractual cash flows. The held-to-maturity portfolio may also provide yield enhancement over short-term assets.

We analyze securities for other-than-temporary impairment (OTTI) quarterly or more often if a potential loss-triggering event occurs. Of the $559 million in OTTI write-downs recognized in earnings in 2015, $183 million related to debt securities and $2 million related to marketable equity securities, which are each included in available-for-sale securities. Another $374 million in OTTI write-downs were related to nonmarketable equity investments, which are included in other assets. OTTI write-downs recognized in earnings related to energy investments totaled $287 million in 2015, of which $104 million related to corporate debt investment securities, and $183 million related to nonmarketable equity investments. For a discussion of our OTTI accounting policies and underlying considerations and analysis, see Note 1 (Summary of Significant Accounting Policies) and Note 5 (Investment Securities) to Financial Statements in this Report.



## Balance Sheet Analysis (continued)

At December 31, 2015, investment securities included $52.2 billion of municipal bonds, of which 93.9% were rated “A-” or better based predominantly on external and, in some cases, internal ratings. Additionally, some of the securities in our total municipal bond portfolio are guaranteed against loss by bond insurers. These guaranteed bonds are substantially all investment grade and were generally underwritten in accordance with our own investment standards prior to the determination to purchase, without relying on the bond insurer’s guarantee in making the investment decision. The credit quality of our municipal bond holdings are monitored as part of our ongoing impairment analysis.

The weighted-average expected maturity of debt securities available-for-sale was 6.1 years at December 31, 2015. Because 47.9% of this portfolio is MBS, the expected remaining maturity is shorter than the remaining contractual maturity because borrowers generally have the right to prepay obligations before the underlying mortgages mature. The estimated effects of a 200 basis point increase or decrease in interest rates on the fair value and the expected remaining maturity of the MBS available-for-sale portfolio are shown in Table 11.

Table 11: Mortgage-Backed Securities Available for Sale

<table><tr><td>(in billions)</td><td>Fair value</td><td>Net unrealized gain (loss)</td><td>Expected remaining maturity (in years)</td></tr><tr><td>At December 31, 2015</td><td></td><td></td><td></td></tr><tr><td>Actual</td><td>127.2</td><td>2.0</td><td>5.6</td></tr><tr><td>Assuming a 200 basis point:</td><td></td><td></td><td></td></tr><tr><td>Increase in interest rates</td><td>115.5</td><td>(9.7)</td><td>7.1</td></tr><tr><td>Decrease in interest rates</td><td>132.0</td><td>6.8</td><td>2.7</td></tr></table>

The weighted-average expected maturity of debt securities held-to-maturity was 6.5 years at December 31, 2015. See Note 5 (Investment Securities) to Financial Statements in this Report for a summary of investment securities by security type.



## Loan Portfolio

Total loans were $916.6 billion at December 31, 2015, up $54.0 billion from December 31, 2014. Table 12 provides a summary of total outstanding loans by core and non-strategic/liquidating loan portfolios. Loans in the core portfolio grew $62.8 billion from December 31, 2014, primarily due to growth in commercial and industrial and real estate mortgage loans within the commercial loan portfolio segment, which included $11.5 billion from the GE Capital commercial real estate loan purchase and related financing transaction that settled in second

Table 12: Loan Portfolios

quarter 2015. Non-strategic/liquidating portfolios decreased by $8.8 billion compared with a $20.1 billion decrease in 2014, which included $10.7 billion primarily due to sale of our government guaranteed student loan portfolio. Additional information on the non-strategic and liquidating loan portfolios is included in Table 18 in the “Risk Management – Credit Risk Management” section in this Report.

<table><tr><td rowspan="2">(in millions)</td><td colspan="4">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td>Core</td><td>Non-strategic and liquidating</td><td>Total</td><td>Core</td><td>Non-strategic and liquidating</td><td>Total</td></tr><tr><td>Commercial</td><td>$ 456,115</td><td>468</td><td>456,583</td><td>413,701</td><td>1,125</td><td>414,826</td></tr><tr><td>Consumer</td><td>408,489</td><td>51,487</td><td>459,976</td><td>388,062</td><td>59,663</td><td>447,725</td></tr><tr><td>Total loans</td><td>864,604</td><td>51,955</td><td>916,559</td><td>801,763</td><td>60,788</td><td>862,551</td></tr><tr><td>Change from prior year</td><td>$ 62,841</td><td>(8,833)</td><td>54,008</td><td>60,343</td><td>(20,078)</td><td>40,265</td></tr></table>

A discussion of average loan balances and a comparative detail of average loan balances is included in Table 5 under “Earnings Performance – Net Interest Income” earlier in this Report. Additional information on total loans outstanding by portfolio segment and class of financing receivable is included in the “Risk Management – Credit Risk Management” section in this Report. Period-end balances and other loan related

Table 13: Maturities for Selected Commercial Loan Categories

information are in Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.

Table 13 shows contractual loan maturities for loan categories normally not subject to regular periodic principal reduction and the contractual distribution of loans in those categories to changes in interest rates.

<table><tr><td rowspan="2">(in millions)</td><td colspan="6">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td>Within one year</td><td>After one year through five years</td><td>After five years</td><td>Total</td><td>Within one year</td><td>After one year through five years</td><td>After five years</td><td></td></tr><tr><td>Selected loan maturities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 91,214</td><td>184,641</td><td>24,037</td><td>299,892</td><td>76,216</td><td>172,801</td><td>22,778</td><td>271,795</td></tr><tr><td>Real estate mortgage</td><td>18,622</td><td>68,391</td><td>35,147</td><td>122,160</td><td>17,485</td><td>61,092</td><td>33,419</td><td>111,996</td></tr><tr><td>Real estate construction</td><td>7,455</td><td>13,284</td><td>1,425</td><td>22,164</td><td>6,079</td><td>11,312</td><td>1,337</td><td>18,728</td></tr><tr><td>Total selected loans</td><td>$ 117,291</td><td>266,316</td><td>60,609</td><td>444,216</td><td>99,780</td><td>245,205</td><td>57,534</td><td>402,519</td></tr><tr><td>Distribution of loans to changes in interest rates:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Loans at fixed interest rates</td><td>$ 16,819</td><td>27,705</td><td>23,533</td><td>68,057</td><td>15,574</td><td>25,429</td><td>20,002</td><td>61,005</td></tr><tr><td>Loans at floating/variable interest rates</td><td>100,472</td><td>238,611</td><td>37,076</td><td>376,159</td><td>84,206</td><td>219,776</td><td>37,532</td><td>341,514</td></tr><tr><td>Total selected loans</td><td>$ 117,291</td><td>266,316</td><td>60,609</td><td>444,216</td><td>99,780</td><td>245,205</td><td>57,534</td><td>402,519</td></tr></table>

## Deposits

Deposits grew $55.0 billion during 2015 to just over $1.2 trillion, reflecting continued broad-based growth across commercial and consumer businesses. Table 14 provides additional information regarding deposits. Information regarding the impact of deposits on net interest income and a comparison of average deposit balances is provided in “Earnings Performance – Net Interest Income” and Table 5 earlier in this Report.



## Balance Sheet Analysis (continued)

Table 14: Deposits

<table><tr><td>(\( in millions)</td><td>Dec 31, 2015</td><td>% of total deposits</td><td>Dec 31, 2014</td><td>% of total deposits</td><td>% Change</td></tr><tr><td>Noninterest-bearing</td><td>$ 351,579</td><td>29%</td><td>$ 321,963</td><td>27%</td><td>9</td></tr><tr><td>Interest-bearing checking</td><td>40,115</td><td>3</td><td>41,737</td><td>4</td><td>(4)</td></tr><tr><td>Market rate and other savings</td><td>651,563</td><td>54</td><td>604,999</td><td>52</td><td>8</td></tr><tr><td>Savings certificates</td><td>28,614</td><td>2</td><td>35,354</td><td>3</td><td>(19)</td></tr><tr><td>Other time deposits</td><td>49,032</td><td>4</td><td>56,828</td><td>5</td><td>(14)</td></tr><tr><td>Deposits in foreign offices (1)</td><td>102,409</td><td>8</td><td>107,429</td><td>9</td><td>(5)</td></tr><tr><td>Total deposits</td><td>$ 1,223,312</td><td>100%</td><td>$ 1,168,310</td><td>100%</td><td>5</td></tr></table>

(1) Includes Eurodollar sweep balances of $71.1 billion and $69.8 billion at December 31, 2015 and 2014, respectively.

## Equity

Total equity was $193.9 billion at December 31, 2015 compared with $185.3 billion at December 31, 2014. The increase was predominantly driven by a $13.8 billion increase in retained earnings from earnings net of dividends paid, and a $3.0 billion increase in preferred stock, partially offset by a net reduction in common stock due to repurchases.

## Off-Balance Sheet Arrangements

In the ordinary course of business, we engage in financial transactions that are not recorded on the balance sheet, or may be recorded on the balance sheet in amounts that are different from the full contract or notional amount of the transaction. Our off-balance sheet arrangements include commitments to lend and purchase securities, transactions with unconsolidated entities, guarantees, derivatives, and other commitments. These transactions are designed to (1) meet the financial needs of customers, (2) manage our credit, market or liquidity risks, and/or (3) diversify our funding sources.

## Commitments to Lend and Purchase Securities

We enter into commitments to lend funds to customers, which are usually at a stated interest rate, if funded, and for specific purposes and time periods. When we make commitments, we are exposed to credit risk. However, the maximum credit risk for these commitments will generally be lower than the contractual amount because a significant portion of these commitments are not expected to be fully used or will expire without being used by the customer. For more information on lending commitments, see Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report. We also enter into commitments to purchase securities under resale agreements. For more information on these commitments, see Note 4 (Federal Funds Sold, Securities Purchased under Resale Agreements and Other Short-Term Investments) to Financial Statements in this Report.

## Transactions with Unconsolidated Entities

We routinely enter into various types of on- and off-balance sheet transactions with special purpose entities (SPEs), which are corporations, trusts or partnerships that are established for a limited purpose. Generally, SPEs are formed in connection with securitization transactions. For more information on securitizations, including sales proceeds and cash flows from securitizations, see Note 8 (Securitizations and Variable Interest Entities) to Financial Statements in this Report.

## Guarantees and Certain Contingent Arrangements

Guarantees are contracts that contingently require us to make payments to a guaranteed party based on an event or a change in an underlying asset, liability, rate or index. Guarantees are generally in the form of standby letters of credit, securities lending and other indemnifications, written put options, recourse obligations for loans and mortgages sold, and other types of arrangements.

For more information on guarantees and certain contingent arrangements, see Note 14 (Guarantees, Pledged Assets and Collateral) to Financial Statements in this Report.

## Derivatives

We primarily use derivatives to manage exposure to market risk, including interest rate risk, credit risk and foreign currency risk, and to assist customers with their risk management objectives. Derivatives are recorded on the balance sheet at fair value and volumes can be measured in terms of the notional amount, which is generally not exchanged, but is used only as the basis on which interest and other payments are determined. The notional amount is not recorded on the balance sheet and is not, when viewed in isolation, a meaningful measure of the risk profile of the instruments.

For more information on derivatives, see Note 16 (Derivatives) to Financial Statements in this Report.



## Contractual Cash Obligations

In addition to the contractual commitments and arrangements previously described, which, depending on the nature of the obligation, may or may not require use of our resources, we enter into other contractual obligations that may require future cash payments in the ordinary course of business, including debt issuances for the funding of operations and leases for premises and equipment.
Table 15 summarizes these contractual obligations as of December 31, 2015, excluding the projected cash payments for obligations for short-term borrowing arrangements and pension and postretirement benefit plans. More information on those obligations is in Note 12 (Short-Term Borrowings) and Note 20 (Employee Benefits and Other Expenses) to Financial Statements in this Report.

Table 15: Contractual Cash Obligations

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Note(s) to Financial Statements</td><td colspan="6">December 31, 2015</td></tr><tr><td>Less than 1 year</td><td>1-3 years</td><td>3-5 years</td><td>More than 5 years</td><td>Indeterminate maturity</td><td>Total</td></tr><tr><td>Contractual payments by period:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits (1)</td><td>11</td><td>$ 81,846</td><td>9,192</td><td>3,321</td><td>4,155</td><td>1,124,798</td><td>1,223,312</td></tr><tr><td>Long-term debt (2)</td><td>7, 13</td><td>31,904</td><td>44,914</td><td>41,638</td><td>81,080</td><td>—</td><td>199,536</td></tr><tr><td>Interest (3)</td><td></td><td>3,143</td><td>4,823</td><td>3,650</td><td>15,369</td><td>—</td><td>26,985</td></tr><tr><td>Operating leases</td><td>7</td><td>1,131</td><td>1,928</td><td>1,409</td><td>2,234</td><td>—</td><td>6,702</td></tr><tr><td>Unrecognized tax obligations</td><td>21</td><td>115</td><td>—</td><td>—</td><td>—</td><td>2,581</td><td>2,696</td></tr><tr><td>Commitments to purchase debt and equity securities (4)</td><td></td><td>2,154</td><td>509</td><td>57</td><td>—</td><td>—</td><td>2,720</td></tr><tr><td>Purchase and other obligations (5)</td><td></td><td>575</td><td>483</td><td>185</td><td>82</td><td>—</td><td>1,325</td></tr><tr><td>Total contractual obligations</td><td></td><td>120,868</td><td>61,849</td><td>50,260</td><td>102,920</td><td>1,127,379</td><td>1,463,276</td></tr></table>

(1) Includes interest-bearing and noninterest-bearing checking, and market rate and other savings accounts.

(2) Balances are presented net of unamortized debt discounts and premiums and purchase accounting adjustments.

(3) Represents the future interest obligations related to interest-bearing time deposits and long-term debt in the normal course of business including a net reduction of $25.7 billion related to hedges used to manage interest rate risk. These interest obligations assume no early debt redemption. We estimated variable interest rate payments using December 31, 2015, rates, which we held constant until maturity. We have excluded interest related to structured notes where our payment obligation is contingent on the performance of certain benchmarks.

(4) Includes unfunded commitments to purchase debt and equity investments, excluding trade date payables, of $573 million and $2.1 billion, respectively. Our unfunded equity commitments include certain investments subject to the Volcker Rule, which we expect to divest in the near future. For additional information regarding the Volcker Rule, see the "Regulatory Reform" section in this Report. We have presented predominantly all of our contractual obligations on equity investments above in the maturing in less than one year category as there are no specified contribution dates in the agreements. These obligations may be requested at any time by the investment manager.

(5) Represents agreements related to unrecognized obligations to purchase goods or services.

We are subject to the income tax laws of the U.S., its states and municipalities, and those of the foreign jurisdictions in which we operate. We have various unrecognized tax obligations related to these operations that may require future cash tax payments to various taxing authorities. Because of their uncertain nature, the expected timing and amounts of these payments generally are not reasonably estimable or determinable. We attempt to estimate the amount payable in the next 12 months based on the status of our tax examinations and settlement discussions. See Note 21 (Income Taxes) to Financial Statements in this Report for more information.

## Transactions with Related Parties

The Related Party Disclosures topic of the Accounting Standards Codification (ASC) 850 requires disclosure of material related party transactions, other than compensation arrangements, expense allowances and other similar items in the ordinary course of business. Based on ASC 850, we had no transactions required to be reported for the years ended December 31, 2015, 2014 and 2013. The Company has included within its disclosures information on its equity investments, relationships with variable interest entities, and employee benefit plan arrangements. See Note 7 (Premises, Equipment, Lease Commitments and Other Assets), Note 8 (Securitizations and Variable Interest Entities) and Note 20 (Employee Benefits and Other Expenses) to Financial Statements in this Report.



Wells Fargo manages a variety of risks that can significantly affect our financial performance and our ability to meet the expectations of our customers, stockholders, regulators and other stakeholders. Among the risks that we manage are operational risk, credit risk, and asset/liability management risk, which includes interest rate risk, market risk, and liquidity and funding risks. Our risk culture is strongly rooted in our Vision and Values, and in order to succeed in our mission of satisfying our customers' financial needs and helping them succeed financially, our business practices and operating model must support prudent risk management practices.

## Risk Culture

Wells Fargo’s risk culture is designed to promote understanding of our risk profile, transparency of risks across the Company, effective transfer of information (including the escalation of important risk issues), and more informed decision-making. Our risk culture also seeks to foster an environment that encourages and promotes robust communication and cooperation among the Company’s three lines of defense – (1) Wells Fargo’s lines of business and certain other corporate functions, (2) Corporate Risk, our Company’s primary second-line of defense led by our Chief Risk Officer who reports to the Board’s Risk Committee, and (3) Wells Fargo Audit Services, our internal audit function which is led by our Chief Auditor who reports to the Board’s Audit and Examination Committee (A&E Committee). Our risk culture begins with our Vision and Values and is demonstrated by setting the appropriate tone at the top, fostering credible challenge within and among each of our lines of defense, and developing and maintaining sound incentive compensation risk management practices.

- Our Vision and Values outlines our vision and our Company’s six priorities, including putting customers first and managing risk. Our focus is on earning our customers’ trust, establishing and maintaining deep and enduring customer relationships, and providing exceptional Wells Fargo customer experiences, which also means that we must proactively protect our customers’ financial security through a risk-focused culture.

- A strong risk culture starts with the tone at the top, which is set by the Company’s Board of Directors, CEO, Operating Committee (which consists of our Chief Risk Officer and other senior executives) and other members of senior management, and emphasizes a prudent approach to taking and managing risk. In addition, our business and risk leaders work with Wells Fargo’s lines of business and other corporate functions to understand the risks inherent in our businesses and to consider those risks when making business and strategic planning decisions.

- We believe a key component of an effective risk management function is the degree to which all team members are accountable for risk management and have the ability to provide credible challenge to business and risk management decisions, such as communicating an alternative view, opinion, or strategy, or offering ideas or alternative approaches that may be equally or more effective in mitigating risk.

- Wells Fargo’s incentive-based compensation practices are designed to balance risk and financial reward in a manner that does not provide team members

with an incentive to take inappropriate risk or act in a way that is not in the best interest of customers.

Our risk culture is further supported by our Code of Ethics and Business Conduct. We require all team members to adhere to the highest standards of ethics and business conduct and comply with all applicable laws and regulations.

## Risk Framework

The Company’s primary risk management objectives are: (a) to support the Board as it carries out its risk oversight responsibilities; (b) to support members of senior management in achieving the Company’s strategic objectives and priorities by maintaining and enhancing our risk framework; and (c) to maintain and continually promote Wells Fargo’s strong risk culture, which emphasizes each team member’s accountability for appropriate risk management. Key elements of our risk program include:

- Cultivating a strong risk culture, which emphasizes each team member’s accountability for appropriate risk management and the Company’s bias for conservatism through which we strive to maintain a conservative financial position measured by satisfactory asset quality, capital levels, funding sources, and diversity of revenues.

- Defining and communicating across the Company an enterprise-wide statement of risk appetite which serves to guide business and risk leaders as they manage risk on a daily basis. The enterprise-wide statement of risk appetite describes the nature and magnitude of risk that Wells Fargo is willing to assume in pursuit of its strategic and business objectives.

- Maintaining a risk management governance structure, including escalation protocols and a management-level committee structure, that enables the comprehensive oversight of the Company’s risk program and the effective and efficient escalation of risk issues to the appropriate level of the Company for information and decision-making.

- Designing risk frameworks, policies, standards, procedures, controls, processes, and practices that are effective and aligned, and facilitate the active and timely management of current and emerging risks across the Company.

- Structuring an effective and independent Corporate Risk function whose primary responsibilities include: (a) establishing and maintaining an effective risk framework, (b) maintaining a comprehensive perspective on the Company’s current and emerging risks, (c) credibly challenging the intended business and risk management actions of Wells Fargo’s first-line of defense, and (d) reviewing risk management programs and practices across the Company to confirm appropriate coordination and consistency in the application of effective risk management approaches.

- Maintaining an independent internal audit function that is primarily responsible for adopting a systematic, disciplined approach to evaluating the effectiveness of risk management, control and governance processes and activities as well as evaluating risk framework adherence to relevant regulatory guidelines and appropriateness for Wells Fargo’s size and risk profile.



The Board and the Operating Committee have overall and ultimate responsibility to provide oversight for our three lines of defense and the risks we take, and carry out their oversight through governance committees with specific risk management responsibilities described below.

## Board Oversight of Risk

The business and affairs of the Company are managed under the direction of the Board, whose responsibilities include overseeing the Company’s risk management structure. The Board carries out its risk oversight responsibilities directly and through the work of its seven standing committees, which all report to the full Board.

Each Board Committee has defined authorities and responsibilities for considering a specific set of risk issues, as outlined in each of their charters and as summarized in Table 16, and works closely with management to understand and oversee the Company’s key risk exposures. Allocating risk responsibilities among each Board committee increases the overall amount of attention devoted to risk management.

The Risk Committee serves as a focal point for enterprise-wide risk issues, overseeing all key risks facing the Company. In this role, the Risk Committee supports and assists the Board's other standing committees as they consider their specific risk issues. The Risk Committee includes the chairs of each of the Board's other standing committees so that it does not duplicate the risk oversight efforts of other Board committees and to provide it with a comprehensive perspective on risk across the Company and across all individual risk types.
In addition to providing a forum for risk issues at the Board level, the Risk Committee provides oversight of the Company's Corporate Risk function and plays an active role in approving and overseeing the Company's enterprise-wide risk management framework established by management to manage risk, and the functional framework and oversight policies established by management for each key risk type. The Risk Committee and the full Board review and approve the enterprise statement of risk appetite annually, and the Risk Committee also actively monitors the risk profile relative to the approved risk appetite.

The full Board receives reports at each of its meetings from the Board committee chairs about committee activities, including risk oversight matters, and receives a quarterly report from the management-level Enterprise Risk Management Committee regarding current or emerging risk issues.



Table 16: Key Risk Responsibilities of Board Committees

<table><tr><td colspan="4">Board of DirectorsAnnually approves overall enterprise risk appetite statement</td></tr><tr><td colspan="4">Board Committees</td></tr><tr><td>Risk CommitteeOversight includes:·Enterprise-wide risk management framework and structure, including through approval of the risk management framework which outlines the Company&#x27;s approach to risk management and the policies, processes and governance structures necessary to execute the risk management program·Risk functional framework and oversight policies, which outline roles and responsibilities for managing key risk types and the most significant cross-functional risk areas, including counterparty credit risk·Corporate Risk function, including performance of the Chief Risk Officer·Risk coverage statement·Aggregate enterprise-wide risk profile and alignment of risk profile with Company strategy, objectives, and risk appetite·Risk appetite statement, including changes in risk appetite, and adherence to risk limits·Risks associated with acquisitions and significant new business or strategic initiatives·Liquidity and funding risks, emerging risk, strategic risk, and other selected risk topics and enterprise-wide risk issues, including model risk·Volcker compliance program·Through joint meetings with the Audit &amp; Examination Committee, information security risk (including cyber) and technology risk</td><td>Audit &amp; Examination CommitteeOversight includes:·Internal control over financial reporting·Disclosure framework for financial and risk reports prepared for the Board, management and bank regulatory agencies·External auditor performance·Internal audit function, including performance of the Chief Auditor·Operational risk, compliance with legal and regulatory requirements, financial crimes risk (BSA/AML), information security risk (including cyber), and technology risk, including through approval (and recommendation to the Risk Committee) of the relevant functional framework and oversight policies·Ethics, business conduct, and conflicts of interest program·Resolution planning</td><td>Credit CommitteeOversight includes:·Credit risk, including through approval (and recommendation to the Risk Committee) of the credit risk functional framework and oversight policy·Allowance for credit losses, including governance and methodology·Adherence to enterprise credit risk appetite metrics and concentration limits·Credit quality plan·Compliance with credit risk framework, policies and underwriting standards·Credit stress testing framework and results (including credit modeling issues)·Risk Asset Review organization, resources, and structure, and its examinations of credit portfolios, processes, and practices</td><td>Corporate Responsibility CommitteeOversight includes:·Reputation risk, including through approval (and recommendation to the Risk Committee) of the reputational risk functional framework and oversight policy·Customer service and complaint matters, including related to the Company&#x27;s culture and its team members&#x27; focus on serving customers·Fair and responsible mortgage and other consumer lending reputational risks·Social responsibility risks, including political and environmental risks</td></tr><tr><td colspan="4">Finance CommitteeOversight includes:·Interest rate risk, including the MSR·Market risk, including trading and derivative activities·Approval (and recommendation to the Risk Committee) of the interest rate risk and market risk functional framework and oversight policies·Investment risk, including fixed-income and equity portfolios·Capital position and planning, including capital levels relative to budgets and forecasts and the Company&#x27;s risk profile, capital adequacy assessment and planning, and stress testing activities·Financial risk management policies used to assess and manage market, interest rate, liquidity and investment risks·Annual financial plan·Recovery planning</td></tr></table>



## Management Oversight of Risk

In addition to the Board committees that oversee the Company’s risk management framework, the Company has established several management-level governance committees to support Wells Fargo leaders in carrying out their risk management responsibilities. Each risk-focused governance committee has a defined set of authorities and responsibilities specific to one or more risk types. The risk governance committee structure is designed so that significant risk issues are considered and, if necessary, decided upon at the appropriate level of the Company and by the appropriate leaders.

The Enterprise Risk Management Committee, chaired by the Wells Fargo Chief Risk Officer, oversees the management of all risk types across the Company, and additionally provides primary oversight for reputation risk and strategic risk. The Enterprise Risk Management Committee reports to the Board's Risk Committee, and serves as the focal point for risk governance and oversight at the management level. The Enterprise Risk Management Committee is responsible for: monitoring and evaluating the Company's risk profile relative to its risk appetite across risk types, businesses, and activities; providing active oversight of risk mitigation and the adequacy of risk management resources, skills, and capabilities across the enterprise; reporting periodically to senior management and the Board on the most significant current and emerging risks, risk management issues, initiatives, and concerns; and addressing key risk issues which are escalated to it by its members or its reporting committees. The Enterprise Risk Management Committee annually reviews the Company's Strategic Plan, with a primary view toward ensuring alignment with the Company's risk appetite.

Our CEO and Operating Committee develop our enterprise statement of risk appetite in the context of our risk management framework and culture described above. As part of Wells Fargo's risk appetite, we maintain metrics along with associated objectives to measure and monitor the amount of risk that the Company is prepared to take. Actual results of these metrics are reported to the Enterprise Risk Management Committee on a quarterly basis as well as to the Risk Committee. Our operating segments also have business-specific risk appetite statements based on the enterprise statement of risk appetite. The metrics included in the operating segment statements are harmonized with the enterprise level metrics to ensure consistency where appropriate. Business lines also maintain metrics and qualitative statements that are unique to their line of business. This allows for monitoring of risk and definition of risk appetite deeper within the organization.

A number of management-level governance committees that are responsible for issues specific to an individual risk type report into the Enterprise Risk Management Committee. These governance committees include the:

• Counterparty Credit Risk Committee

• Credit Risk Management Committee

• Enterprise Technology Governance Committee

• Fiduciary & Investment Risk Oversight Committee

• Financial Crimes Risk Committee

• International Oversight Committee

• Legal Entity Governance Committee

• Liquidity Risk Management Oversight Committee

• Market Risk Committee

• Model Risk Committee

• Operational Risk Management Committee, and

• Regulatory Compliance Risk Management Committee
Certain of these governance committees have dual escalation and/or informational reporting paths to the Board committee primarily responsible for the oversight of the specific risk type. In addition, certain management-level risk committees, including those that oversee risk for Community Banking, Consumer Lending, WIM, and Wholesale Banking, report into the Enterprise Risk Management Committee.

While the Enterprise Risk Management Committee and the committees that report to it serve as the focal point for the management of enterprise-wide risk issues, the management of specific risk types is supported by additional management-level governance committees. These committees include the:

• Ethics & Integrity Oversight Committee, Regulatory and Risk Reporting Oversight Committee, Capital Reporting Committee, and SOX Disclosure Committee, which all report to the Board’s A&E Committee

- Corporate Asset and Liability Committee, Economic Scenario Approval Committee, and Stress Testing Oversight Committee, which all report to the Board’s Finance Committee

• Allowance for Credit Losses Approval Committee, which reports to the Board’s Credit Committee

• Incentive Compensation Committee, which reports to the Board’s Human Resources Committee

The Company’s management-level governance committees collectively help management facilitate enterprise-wide understanding and monitoring of risks and challenges faced by the Company.

Management’s Corporate Risk organization, which is the Company’s primary second-line of defense, is headed by the Company’s Chief Risk Officer who, among other things, is responsible for setting the strategic direction and driving the execution of Wells Fargo’s risk management activities.

The Chief Risk Officer, as well as the Chief Risk Officer’s direct reports, work closely with the Board’s committees and frequently provide reports and updates to the committees and the committee chairs on risk issues during and outside of regular committee meetings, as appropriate.



## Operational Risk Management

Operational risk is the risk of loss resulting from inadequate or failed internal controls and processes, people and systems, or resulting from external events. These losses may be caused by events such as fraud, breaches of customer privacy, business disruptions, inappropriate employee behavior, vendors that do not perform their responsibilities and regulatory fines and penalties.

To address these risks, Wells Fargo maintains an operational risk management framework that includes the following objectives:

- Provide a structured approach for identifying, measuring, managing, reporting, and monitoring current and emerging operational risks across all areas of Wells Fargo;

- Understand operational risk across the Company by establishing and maintaining an effective operational risk management program;

• Adequately control operational risk-related losses;

- Establish an appropriate level of capital for such losses in accordance with regulatory guidance; and

- Support the Board as it carries out its oversight duties and responsibilities relating to management’s establishment of an effective operational risk management program.

Wells Fargo’s operational risk management program seeks to accomplish these objectives by managing operational risk across the Company in a comprehensive, interconnected manner, in line with the enterprise statement of risk appetite and relevant regulatory requirements.

The A&E Committee of the Board has primary responsibility for oversight of all aspects of operational risk. In this capacity it reviews and approves the operational risk management framework and significant supporting operational risk policies and programs, including the Company’s financial crimes, business continuity, information security, privacy, technology and third party risk management policies and programs. To further enhance Board-level oversight and avoid duplication, the A&E Committee meets periodically with the Risk Committee to discuss, among other things, information security risk (including cyber) and technology risk. In addition, the A&E Committee periodically reviews updates from management on the state of operational risk and the general condition of operational risk management in the Company.
At the management level, the Operational Risk Management Committee has primary responsibility for overseeing operational risk management across the Company and informs and advises the Chief Operational Risk Officer on matters that affect the Company’s operational risk profile.

Information security is a significant operational risk for financial institutions such as Wells Fargo, and includes the risk of losses resulting from cyber attacks. Wells Fargo and other financial institutions continue to be the target of various evolving and adaptive cyber attacks, including malware and denial-of-service, as part of an effort to disrupt the operations of financial institutions, potentially test their cybersecurity capabilities, or obtain confidential, proprietary or other information. Wells Fargo has not experienced any material losses relating to these or other cyber attacks. Addressing cybersecurity risks is a priority for Wells Fargo, and we continue to develop and enhance our controls, processes and systems in order to protect our networks, computers, software and data from attack, damage or unauthorized access. We are also proactively involved in industry cybersecurity efforts and working with other parties, including our third-party service providers and governmental agencies, to continue to enhance defenses and improve resiliency to cybersecurity threats. See the “Risk Factors” section in this Report for additional information regarding the risks associated with a failure or breach of our operational or security systems or infrastructure, including as a result of cyber attacks.



## Credit Risk Management

We define credit risk as the risk of loss associated with a borrower or counterparty default (failure to meet obligations in accordance with agreed upon terms). Credit risk exists with many of our assets and exposures such as debt security holdings, certain derivatives, and loans. The following discussion focuses on our loan portfolios, which represent the largest component of assets on our balance sheet for which we have credit risk. Table 17 presents our total loans outstanding by portfolio segment and class of financing receivable.

Table 17: Total Loans Outstanding by Portfolio Segment and Class of Financing Receivable

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Commercial:</td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 299,892</td><td>271,795</td></tr><tr><td>Real estate mortgage</td><td>122,160</td><td>111,996</td></tr><tr><td>Real estate construction</td><td>22,164</td><td>18,728</td></tr><tr><td>Lease financing</td><td>12,367</td><td>12,307</td></tr><tr><td>Total commercial</td><td>456,583</td><td>414,826</td></tr><tr><td>Consumer:</td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>273,869</td><td>265,386</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>53,004</td><td>59,717</td></tr><tr><td>Credit card</td><td>34,039</td><td>31,119</td></tr><tr><td>Automobile</td><td>59,966</td><td>55,740</td></tr><tr><td>Other revolving credit and installment</td><td>39,098</td><td>35,763</td></tr><tr><td>Total consumer</td><td>459,976</td><td>447,725</td></tr><tr><td>Total loans</td><td>$ 916,559</td><td>862,551</td></tr></table>

We manage our credit risk by establishing what we believe are sound credit policies for underwriting new business, while monitoring and reviewing the performance of our existing loan portfolios. We employ various credit risk management and monitoring activities to mitigate risks associated with multiple risk factors affecting loans we hold, could acquire or originate including:

• Loan concentrations and related credit quality

• Counterparty credit risk

• Economic and market conditions

• Legislative or regulatory mandates

• Changes in interest rates

• Merger and acquisition activities

• Reputation risk

Our credit risk management oversight process is governed centrally, but provides for decentralized management and accountability by our lines of business. Our overall credit process includes comprehensive credit policies, disciplined credit underwriting, frequent and detailed risk measurement and modeling, extensive credit training programs, and a continual loan review and audit process.

A key to our credit risk management is adherence to a well-controlled underwriting process, which we believe is appropriate for the needs of our customers as well as investors who purchase the loans or securities collateralized by the loans.
Credit Quality Overview Credit quality remained solid in 2015 due in part to an improving housing market, as well as our proactive credit risk management activities. We continued to benefit from improvements in the performance of our residential real estate portfolio, offset by an increase in our commercial allowance to reflect continued deterioration in the oil and gas portfolio. In particular:

• Although commercial nonaccrual loans increased to $2.4 billion at December 31, 2015, compared with $2.2 billion at December 31, 2014, consumer nonaccrual loans declined to $9.0 billion at December 31, 2015, compared with $10.6 billion at December 31, 2014. The increase in commercial nonaccrual loans was primarily driven by continued deterioration in the oil and gas portfolio, and the decline in consumer nonaccrual loans was primarily driven by credit improvement in real estate 1-4 family first mortgage loans. Nonaccrual loans represented 1.24% of total loans at December 31, 2015, compared with 1.49% at December 31, 2014.

- Net charge-offs as a percentage of average total loans improved to 0.33% in 2015, compared with 0.35% in 2014. Net charge-offs as a percentage of our average commercial and consumer portfolios were 0.09% and 0.55% in 2015, respectively, compared with 0.01% and 0.65%, respectively, in 2014.

• Loans that are not government insured/guaranteed and 90 days or more past due and still accruing were $114 million and $867 million in our commercial and consumer portfolios, respectively, at December 31, 2015, compared with $47 million and $873 million at December 31, 2014.

- Our provision for credit losses was $2.4 billion during 2015, compared with $1.4 billion for the same period a year ago.

- The allowance for credit losses decreased to $12.5 billion, or 1.37% of total loans, at December 31, 2015, from $13.2 billion or 1.53%, at December 31, 2014.

Additional information on our loan portfolios and our credit quality trends follows.

## Non-Strategic and Liquidating Loan Portfolios We

continually evaluate and, when appropriate, modify our credit policies to address appropriate levels of risk. We may designate certain portfolios and loan products as non-strategic or liquidating after which we cease their continued origination and actively work to limit losses and reduce our exposures.

Table 18 identifies our non-strategic and liquidating loan portfolios. They consist primarily of the Pick-a-Pay mortgage portfolio and PCI loans acquired from Wachovia, certain portfolios from legacy Wells Fargo Home Equity and Wells Fargo Financial, and, through the first half of 2014, our education finance government guaranteed loan portfolio. We transferred the government guaranteed student loan portfolio to loans held for sale at the end of second quarter 2014, and substantially all of the portfolio was sold as of December 31, 2014. The total balance of our non-strategic and liquidating loan portfolios has decreased 73% since the merger with Wachovia at December 31, 2008, and decreased 15% from the end of 2014.

Additional information regarding the liquidating PCI and Pick-a-Pay loan portfolios is provided in the discussion of loan portfolios that follows.



## Risk Management – Credit Risk Management (continued)

Table 18: Non-Strategic and Liquidating Loan Portfolios

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Outstanding balance</td></tr><tr><td>Dec 31, 2015</td><td>Dec 31, 2014</td><td>Dec 31, 2008</td></tr><tr><td>Commercial:</td><td></td><td></td><td></td></tr><tr><td>Legacy Wachovia commercial and industrial and commercial real estate PCI loans (1)</td><td>$ 468</td><td>1,125</td><td>18,704</td></tr><tr><td>Total commercial</td><td>468</td><td>1,125</td><td>18,704</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td></tr><tr><td>Pick-a-Pay mortgage (1)(2)</td><td>39,065</td><td>45,002</td><td>95,315</td></tr><tr><td>Legacy Wells Fargo Financial debt consolidation (3)</td><td>9,957</td><td>11,417</td><td>25,299</td></tr><tr><td>Liquidating home equity</td><td>2,234</td><td>2,910</td><td>10,309</td></tr><tr><td>Legacy Wachovia other PCI loans (1)</td><td>221</td><td>300</td><td>2,478</td></tr><tr><td>Legacy Wells Fargo Financial indirect auto (3)</td><td>10</td><td>34</td><td>18,221</td></tr><tr><td>Education Finance - government insured</td><td>—</td><td>—</td><td>20,465</td></tr><tr><td>Total consumer</td><td>51,487</td><td>59,663</td><td>172,087</td></tr><tr><td>Total non-strategic and liquidating loan portfolios</td><td>$ 51,955</td><td>60,788</td><td>190,791</td></tr></table>

(1) Net of purchase accounting adjustments related to PCI loans.

(2) Includes PCI loans of $19.0 billion, $21.5 billion and $37.6 billion at December 31, 2015, 2014 and 2008, respectively.

(3) When we refer to “legacy Wells Fargo”, we mean Wells Fargo excluding Wachovia Corporation (Wachovia).

PURCHASED CREDIT-IMPAIRED (PCI) LOANS Loans acquired with evidence of credit deterioration since their origination and where it is probable that we will not collect all contractually required principal and interest payments are PCI loans. Substantially all of our PCI loans were acquired in the Wachovia acquisition on December 31, 2008. PCI loans are recorded at fair value at the date of acquisition, and the historical allowance for credit losses related to these loans is not carried over. The carrying value of PCI loans totaled $20.0 billion at December 31, 2015, down from $23.3 billion and $58.8 billion at December 31, 2014 and 2008, respectively. Such loans are considered to be accruing due to the existence of the accretable yield and not based on consideration given to contractual interest payments. The accretable yield at December 31, 2015, was $16.3 billion.

A nonaccretable difference is established for PCI loans to absorb losses expected on the contractual amounts of those loans in excess of the fair value recorded at the date of acquisition. Amounts absorbed by the nonaccretable difference do not affect the income statement or the allowance for credit losses. Since December 31, 2008, we have released $11.7 billion in nonaccretable difference, including $9.7 billion ($1.2 billion in 2015) transferred from the nonaccretable difference to the accretable yield and $2.0 billion released to income through loan resolutions. Also, we have provided $1.7 billion for losses on certain PCI loans or pools of PCI loans that have had credit-related decreases to cash flows expected to be collected. The net result is a $10.0 billion reduction from December 31, 2008, through December 31, 2015, in our initial projected losses of $41.0 billion on all PCI loans. At December 31, 2015, $1.9 billion of nonaccretable difference remained to absorb losses on PCI loans.

For additional information on PCI loans, see Note 1 (Summary of Significant Accounting Policies – Loans) and Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.

Significant Loan Portfolio Reviews Measuring and monitoring our credit risk is an ongoing process that tracks delinquencies, collateral values, FICO scores, economic trends by geographic areas, loan-level risk grading for certain portfolios (typically commercial) and other indications of credit risk. Our credit risk monitoring process is designed to enable early identification of developing risk and to support our determination of an appropriate allowance for credit losses. The following discussion provides additional characteristics and analysis of our significant portfolios. See Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report for more analysis and credit metric information for each of the following portfolios.

## COMMERCIAL AND INDUSTRIAL LOANS AND LEASE

FINANCING For purposes of portfolio risk management, we aggregate commercial and industrial loans and lease financing according to market segmentation and standard industry codes. We generally subject commercial and industrial loans and lease financing to individual risk assessment using our internal borrower and collateral quality ratings. Our ratings are aligned to regulatory definitions of pass and criticized categories with criticized divided between special mention, substandard, doubtful and loss categories.

The commercial and industrial loans and lease financing portfolio totaled $312.3 billion, or 34% of total loans, at December 31, 2015. The net charge-off rate for this portfolio was 0.16% in 2015 compared with 0.10% in 2014. At December 31, 2015, 0.44% of this portfolio was nonaccruing, compared with 0.20% at December 31, 2014. In addition, $19.1 billion of this portfolio was rated as criticized in accordance with regulatory guidance at December 31, 2015, compared with $16.7 billion at December 31, 2014. The increase in nonaccrual and criticized loans in this portfolio was predominantly in the oil and gas portfolio.

A majority of our commercial and industrial loans and lease financing portfolio is secured by short-term assets, such as accounts receivable, inventory and securities, as well as long-lived assets, such as equipment and other business assets. Generally, the collateral securing this portfolio represents a secondary source of repayment.



Table 19 provides a breakout of commercial and industrial loans and lease financing by industry, and includes $49.3 billion of foreign loans at December 31, 2015. Foreign loans totaled $14.9 billion within the investors category, $18.1 billion within the financial institutions category and $1.7 billion within the oil and gas category.

The investors category includes loans to special purpose vehicles (SPVs) formed by sponsoring entities to invest in financial assets backed predominantly by commercial and residential real estate or corporate cash flow, and are repaid from the asset cash flows or the sale of assets by the SPV. We limit loan amounts to a percentage of the value of the underlying assets, as determined by us, based primarily on analysis of underlying credit risk and other factors such as asset duration and ongoing performance.

We provide financial institutions with a variety of relationship focused products and services, including loans supporting short-term trade finance and working capital needs. The $18.1 billion of foreign loans in the financial institutions category were predominantly originated by our Global Financial Institutions (GFI) business.

Slightly more than half of our oil and gas loans were to businesses in the exploration and production (E&P) sector. Most of these E&P loans are secured by oil and/or gas reserves and have underlying borrowing base arrangements which include regular (typically semi-annual) “redeterminations” that consider refinements to borrowing structure and prices used to determine borrowing limits. All other oil and gas loans were to midstream and services and equipment companies. Driven by a drop in energy prices and the results of our spring and fall redeterminations, our oil and gas nonaccrual loans increased to $844 million at December 31, 2015, compared with $76 million at December 31, 2014.

Table 19: Commercial and Industrial Loans and Lease Financing by Industry (1)

<table><tr><td rowspan="2">(in millions)</td><td colspan="4">December 31, 2015</td></tr><tr><td>Nonaccrual loans</td><td>Total portfolio</td><td>% of total loans</td><td></td></tr><tr><td>Investors</td><td>$ 23</td><td>52,261</td><td>6%</td><td></td></tr><tr><td>Financial institutions</td><td>38</td><td>39,544</td><td>4</td><td></td></tr><tr><td>Oil and gas</td><td>844</td><td>17,367</td><td>2</td><td></td></tr><tr><td>Real estate lessor</td><td>2</td><td>15,315</td><td>2</td><td></td></tr><tr><td>Healthcare</td><td>41</td><td>15,189</td><td>2</td><td></td></tr><tr><td>Cyclical retailers</td><td>20</td><td>15,135</td><td>2</td><td></td></tr><tr><td>Food and beverage</td><td>10</td><td>13,923</td><td>1</td><td></td></tr><tr><td>Industrial equipment</td><td>18</td><td>13,478</td><td>1</td><td></td></tr><tr><td>Technology</td><td>27</td><td>9,922</td><td>1</td><td></td></tr><tr><td>Business services</td><td>28</td><td>8,581</td><td>1</td><td></td></tr><tr><td>Transportation</td><td>40</td><td>8,506</td><td>1</td><td></td></tr><tr><td>Public administration</td><td>7</td><td>8,340</td><td>1</td><td></td></tr><tr><td>Other</td><td>291</td><td>94,698</td><td>10</td><td></td></tr><tr><td>Total</td><td>$ 1,389</td><td>312,259</td><td>34%</td><td></td></tr></table>

(1) Industry categories are based on the North American Industry Classification System and the amounts reported include foreign loans. See Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report for a breakout of commercial foreign loans.

(2) Includes $78 million PCI loans, which are considered to be accruing due to the existence of the accretable yield and not based on consideration given to contractual interest payments.

(3) No other single industry had total loans in excess of $6.4 billion.

Risk mitigation actions, including the restructuring of repayment terms, securing collateral or guarantees, and entering into extensions, are based on a re-underwriting of the loan and our assessment of the borrower's ability to perform under the agreed-upon terms. Extension terms generally range from six to thirty-six months and may require that the borrower provide additional economic support in the form of partial repayment, or additional collateral or guarantees. In cases where the value of collateral or financial condition of the borrower is insufficient to repay our loan, we may rely upon the support of an outside repayment guarantee in providing the extension.

Our ability to seek performance under a guarantee is directly related to the guarantor’s creditworthiness, capacity and willingness to perform, which is evaluated on an annual basis, or more frequently as warranted. Our evaluation is based on the most current financial information available and is focused on various key financial metrics, including net worth, leverage, and current and future liquidity. We consider the guarantor’s reputation, creditworthiness, and willingness to work with us based on our analysis as well as other lenders’ experience with the guarantor. Our assessment of the guarantor’s credit strength is reflected in our loan risk ratings for such loans. The loan risk rating and accruing status are important factors in our allowance methodology.

In considering the accrual status of the loan, we evaluate the collateral and future cash flows as well as the anticipated support of any repayment guarantor. In many cases the strength of the guarantor provides sufficient assurance that full repayment of the loan is expected. When full and timely collection of the loan becomes uncertain, including the performance of the guarantor, we place the loan on nonaccrual status. As appropriate, we also charge the loan down in accordance with our charge-off policies, generally to the net realizable value of the collateral securing the loan, if any.



## Risk Management – Credit Risk Management (continued)

COMMERCIAL REAL ESTATE (CRE) We generally subject CRE loans to individual risk assessment using our internal borrower and collateral quality ratings. Our ratings are aligned to regulatory definitions of pass and criticized categories with criticized divided between special mention, substandard, doubtful and loss categories. The CRE portfolio, which included $8.8 billion of foreign CRE loans, totaled $144.3 billion, or 16% of total loans, at December 31, 2015, and consisted of $122.1 billion of mortgage loans and $22.2 billion of construction loans.

Table 20 summarizes CRE loans by state and property type with the related nonaccrual totals. The portfolio is diversified both geographically and by property type. The largest geographic concentrations of combined CRE loans are in California, Texas, New York and Florida, which combined represented 48% of the total CRE portfolio. By property type, the largest concentrations are office buildings at 28% and apartments at 15% of the portfolio. CRE nonaccrual loans totaled 0.7% of the CRE outstanding balance at December 31, 2015, compared with 1.3% at December 31, 2014. At December 31, 2015, we had $6.8 billion of criticized CRE mortgage loans, down from $7.9 billion at December 31, 2014, and $549 million of criticized CRE construction loans, down from $949 million at December 31, 2014.

At December 31, 2015, the recorded investment in PCI CRE loans totaled $634 million, down from $12.3 billion when acquired at December 31, 2008, reflecting principal payments, loan resolutions and write-downs.

Table 20: CRE Loans by State and Property Type

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Real estate mortgage</td><td colspan="3">Real estate construction</td><td colspan="3">Total</td><td rowspan="2">% of total loans</td></tr><tr><td>Nonaccrual loans</td><td>Total portfolio</td><td>(1)</td><td>Nonaccrual loans</td><td>Total portfolio</td><td>(1)</td><td>Nonaccu</td><td>Total portfolio</td><td>(1)</td></tr><tr><td>By state:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>California</td><td>$ 241</td><td>34,792</td><td></td><td>12</td><td>4,035</td><td></td><td>253</td><td>38,827</td><td></td><td>4%</td></tr><tr><td>Texas</td><td>62</td><td>9,001</td><td></td><td>—</td><td>1,885</td><td></td><td>62</td><td>10,886</td><td></td><td>1</td></tr><tr><td>New York</td><td>33</td><td>8,354</td><td></td><td>1</td><td>1,817</td><td></td><td>34</td><td>10,171</td><td></td><td>1</td></tr><tr><td>Florida</td><td>98</td><td>7,992</td><td></td><td>1</td><td>2,056</td><td></td><td>99</td><td>10,048</td><td></td><td>1</td></tr><tr><td>North Carolina</td><td>61</td><td>3,737</td><td></td><td>7</td><td>859</td><td></td><td>68</td><td>4,596</td><td></td><td>1</td></tr><tr><td>Arizona</td><td>54</td><td>3,922</td><td></td><td>1</td><td>575</td><td></td><td>55</td><td>4,497</td><td></td><td>*</td></tr><tr><td>Washington</td><td>30</td><td>3,451</td><td></td><td>—</td><td>816</td><td></td><td>30</td><td>4,267</td><td></td><td>*</td></tr><tr><td>Georgia</td><td>62</td><td>3,705</td><td></td><td>12</td><td>439</td><td></td><td>74</td><td>4,144</td><td></td><td>*</td></tr><tr><td>Virginia</td><td>13</td><td>2,813</td><td></td><td>—</td><td>981</td><td></td><td>13</td><td>3,794</td><td></td><td>*</td></tr><tr><td>Colorado</td><td>22</td><td>3,011</td><td></td><td>—</td><td>527</td><td></td><td>22</td><td>3,538</td><td></td><td>*</td></tr><tr><td>Other</td><td>293</td><td>41,382</td><td></td><td>32</td><td>8,174</td><td></td><td>325</td><td>49,556</td><td>(2)</td><td>5</td></tr><tr><td>Total</td><td>$ 969</td><td>122,160</td><td></td><td>66</td><td>22,164</td><td></td><td>1,035</td><td>144,324</td><td></td><td>16%</td></tr><tr><td>By property:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Office buildings</td><td>$ 252</td><td>37,621</td><td></td><td>—</td><td>3,104</td><td></td><td>252</td><td>40,725</td><td></td><td>4%</td></tr><tr><td>Apartments</td><td>30</td><td>14,034</td><td></td><td>—</td><td>7,559</td><td></td><td>30</td><td>21,593</td><td></td><td>2</td></tr><tr><td>Industrial/warehouse</td><td>156</td><td>13,815</td><td></td><td>—</td><td>1,262</td><td></td><td>156</td><td>15,077</td><td></td><td>2</td></tr><tr><td>Retail (excluding shopping center)</td><td>139</td><td>13,449</td><td></td><td>—</td><td>718</td><td></td><td>139</td><td>14,167</td><td></td><td>2</td></tr><tr><td>Shopping center</td><td>50</td><td>10,159</td><td></td><td>—</td><td>1,270</td><td></td><td>50</td><td>11,429</td><td></td><td>1</td></tr><tr><td>Hotel/motel</td><td>17</td><td>9,218</td><td></td><td>—</td><td>1,210</td><td></td><td>17</td><td>10,428</td><td></td><td>1</td></tr><tr><td>Real estate - other</td><td>110</td><td>10,126</td><td></td><td>—</td><td>232</td><td></td><td>110</td><td>10,358</td><td></td><td>1</td></tr><tr><td>Institutional</td><td>35</td><td>3,037</td><td></td><td>—</td><td>720</td><td></td><td>35</td><td>3,757</td><td></td><td>*</td></tr><tr><td>Land (excluding 1-4 family)</td><td>1</td><td>375</td><td></td><td>11</td><td>2,529</td><td></td><td>12</td><td>2,904</td><td></td><td>*</td></tr><tr><td>Agriculture</td><td>54</td><td>2,624</td><td></td><td>—</td><td>30</td><td></td><td>54</td><td>2,654</td><td></td><td>*</td></tr><tr><td>Other</td><td>125</td><td>7,702</td><td></td><td>55</td><td>3,530</td><td></td><td>180</td><td>11,232</td><td></td><td>1</td></tr><tr><td>Total</td><td>$ 969</td><td>122,160</td><td></td><td>66</td><td>22,164</td><td></td><td>1,035</td><td>144,324</td><td></td><td>16%</td></tr></table>

 \( ^{*} \)  Less than 1%.

(1) Includes a total of $634 million PCI loans, consisting of $542 million of real estate mortgage and $92 million of real estate construction, which are considered to be accruing due to the existence of the accretable yield and not based on consideration given to contractual interest payments.

(2) Includes 40 states; no state had loans in excess of $3.5 billion.



FOREIGN LOANS AND COUNTRY RISK EXPOSURE We classify loans for financial statement and certain regulatory purposes as foreign primarily based on whether the borrower's primary address is outside of the United States. At December 31, 2015, foreign loans totaled $58.6 billion, representing approximately 6% of our total consolidated loans outstanding, compared with $50.6 billion, or approximately 6% of total consolidated loans outstanding, at December 31, 2014. Foreign loans were approximately 3% of our consolidated total assets at December 31, 2015 and at December 31, 2014.

Our foreign country risk monitoring process incorporates frequent dialogue with our financial institution customers, counterparties and regulatory agencies, enhanced by centralized monitoring of macroeconomic and capital markets conditions in the respective countries. We establish exposure limits for each country through a centralized oversight process based on customer needs, and in consideration of relevant economic, political, social, legal, and transfer risks. We monitor exposures closely and adjust our country limits in response to changing conditions.

We evaluate our individual country risk exposure on an ultimate country of risk basis, which is normally based on the country of residence of the guarantor or collateral location, and is different from the reporting based on the borrower's primary address. Our largest single foreign country exposure on an ultimate risk basis at December 31, 2015, was the United Kingdom, which totaled $27.4 billion, or approximately 2% of our total assets, and included $4.9 billion of sovereign claims. Our United Kingdom sovereign claims arise primarily from deposits we have placed with the Bank of England pursuant to regulatory requirements in support of our London branch.

We conduct periodic stress tests of our significant country risk exposures, analyzing the direct and indirect impacts on the risk of loss from various macroeconomic and capital markets scenarios. We do not have significant exposure to foreign country risks because our foreign portfolio is relatively small. However, we have identified exposure to increased loss from U.S. borrowers associated with the potential impact of a regional or worldwide economic downturn on the U.S. economy. We mitigate these potential impacts on the risk of loss through our normal risk management processes which include active monitoring and, if necessary, the application of aggressive loss mitigation strategies.

Table 21 provides information regarding our top 20 exposures by country (excluding the U.S.) and our Eurozone exposure, on an ultimate risk basis. Our exposure to Puerto Rico (considered part of U.S. exposure) is primarily through automobile lending and was not material to our consolidated country risk exposure.



## Risk Management – Credit Risk Management (continued)

Table 21: Select Country Exposures

<table><tr><td rowspan="3">(in millions)</td><td colspan="2">Lending (1)</td><td colspan="2">Securities (2)</td><td colspan="2">Derivatives and other (3)</td><td colspan="3">Total exposure</td></tr><tr><td rowspan="2">Sovereign</td><td rowspan="2">Non-sovereign</td><td rowspan="2">Sovereign</td><td rowspan="2">Non-sovereigen</td><td rowspan="2">Sovereign</td><td rowspan="2">Non-soveriegn</td><td rowspan="2">Sovereign</td><td rowspan="2">Non-sovereign (4)</td><td rowspan="2">Total</td></tr><tr></tr><tr><td>Top 20 country exposures:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>United Kingdom</td><td>$ 4,939</td><td>17,716</td><td>-</td><td>3,246</td><td>-</td><td>1,507</td><td>4,939</td><td>22,469</td><td>27,408</td></tr><tr><td>Canada</td><td>2</td><td>13,437</td><td>-</td><td>1,007</td><td>-</td><td>571</td><td>2</td><td>15,015</td><td>15,017</td></tr><tr><td>Ireland</td><td>22</td><td>3,190</td><td>-</td><td>210</td><td>-</td><td>88</td><td>22</td><td>3,488</td><td>3,510</td></tr><tr><td>Germany</td><td>1,279</td><td>1,340</td><td>-</td><td>474</td><td>-</td><td>330</td><td>1,279</td><td>2,144</td><td>3,423</td></tr><tr><td>Cayman Islands</td><td>-</td><td>3,177</td><td>-</td><td>-</td><td>-</td><td>231</td><td>-</td><td>3,408</td><td>3,408</td></tr><tr><td>Bermuda</td><td>-</td><td>2,840</td><td>-</td><td>77</td><td>-</td><td>101</td><td>-</td><td>3,018</td><td>3,018</td></tr><tr><td>India</td><td>-</td><td>2,105</td><td>-</td><td>123</td><td>-</td><td>2</td><td>-</td><td>2,230</td><td>2,230</td></tr><tr><td>China</td><td>-</td><td>1,907</td><td>-</td><td>181</td><td>70</td><td>1</td><td>70</td><td>2,089</td><td>2,159</td></tr><tr><td>Brazil</td><td>-</td><td>2,143</td><td>-</td><td>(2)</td><td>-</td><td>5</td><td>-</td><td>2,146</td><td>2,146</td></tr><tr><td>Netherlands</td><td>-</td><td>1,535</td><td>-</td><td>358</td><td>-</td><td>39</td><td>-</td><td>1,932</td><td>1,932</td></tr><tr><td>Australia</td><td>-</td><td>938</td><td>-</td><td>922</td><td>-</td><td>38</td><td>-</td><td>1,898</td><td>1,898</td></tr><tr><td>France</td><td>-</td><td>558</td><td>-</td><td>1,039</td><td>-</td><td>293</td><td>-</td><td>1,890</td><td>1,890</td></tr><tr><td>Switzerland</td><td>-</td><td>1,755</td><td>-</td><td>48</td><td>-</td><td>10</td><td>-</td><td>1,813</td><td>1,813</td></tr><tr><td>Mexico</td><td>-</td><td>1,482</td><td>-</td><td>43</td><td>-</td><td>2</td><td>-</td><td>1,527</td><td>1,527</td></tr><tr><td>Turkey</td><td>-</td><td>1,479</td><td>-</td><td>-</td><td>-</td><td>1</td><td>-</td><td>1,480</td><td>1,480</td></tr><tr><td>South Korea</td><td>-</td><td>1,367</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td><td>1,367</td><td>1,367</td></tr><tr><td>Jersey, C.I.</td><td>-</td><td>1,046</td><td>-</td><td>278</td><td>-</td><td>5</td><td>-</td><td>1,329</td><td>1,329</td></tr><tr><td>Chile</td><td>-</td><td>1,270</td><td>-</td><td>20</td><td>4</td><td>32</td><td>4</td><td>1,322</td><td>1,326</td></tr><tr><td>Luxembourg</td><td>-</td><td>807</td><td>-</td><td>202</td><td>-</td><td>42</td><td>-</td><td>1,051</td><td>1,051</td></tr><tr><td>Colombia</td><td>-</td><td>1,004</td><td>-</td><td>(2)</td><td>-</td><td>4</td><td>-</td><td>1,006</td><td>1,006</td></tr><tr><td>Total top 20 country exposures</td><td>$ 6,242</td><td>61,096</td><td>-</td><td>8,224</td><td>74</td><td>3,302</td><td>6,316</td><td>72,622</td><td>78,938</td></tr><tr><td>Eurozone exposure:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Eurozone countries included in Top 20 above (5)</td><td>$ 1,301</td><td>7,430</td><td>-</td><td>2,283</td><td>-</td><td>792</td><td>1,301</td><td>10,505</td><td>11,806</td></tr><tr><td>Austria</td><td>-</td><td>618</td><td>-</td><td>3</td><td>-</td><td>1</td><td>-</td><td>622</td><td>622</td></tr><tr><td>Spain</td><td>-</td><td>324</td><td>-</td><td>46</td><td>-</td><td>8</td><td>-</td><td>378</td><td>378</td></tr><tr><td>Belgium</td><td>-</td><td>245</td><td>-</td><td>23</td><td>-</td><td>1</td><td>-</td><td>269</td><td>269</td></tr><tr><td>Italy</td><td>-</td><td>105</td><td>-</td><td>66</td><td>-</td><td>-</td><td>-</td><td>171</td><td>171</td></tr><tr><td>Other Eurozone countries (6)</td><td>21</td><td>26</td><td>-</td><td>4</td><td>-</td><td>10</td><td>21</td><td>40</td><td>61</td></tr><tr><td>Total Eurozone exposure</td><td>$ 1,322</td><td>8,748</td><td>-</td><td>2,425</td><td>-</td><td>812</td><td>1,322</td><td>11,985</td><td>13,307</td></tr></table>

(1) Lending exposure includes funded loans and unfunded commitments, leveraged leases, and money market placements presented on a gross basis prior to the deduction of impairment allowance and collateral received under the terms of the credit agreements. For the countries listed above, includes $37 million in PCI loans, predominantly to customers in the Netherlands and Germany, and $1.2 billion in defeated leases secured primarily by U.S. Treasury and government agency securities, or government guaranteed.

(2) Represents exposure on debt and equity securities of foreign issuers. Long and short positions are netted and net short positions are reflected as negative exposure.

(3) Represents counterparty exposure on foreign exchange and derivative contracts, and securities resale and lending agreements. This exposure is presented net of counterparty netting adjustments and reduced by the amount of cash collateral. It includes credit default swaps (CDS) predominantly used to manage our U.S. and London-based cash credit trading businesses, which sometimes results in selling and purchasing protection on the identical reference entity. Generally, we do not use market instruments such as CDS to hedge the credit risk of our investment or loan positions, although we do use them to manage risk in our trading businesses. At December 31, 2015, the gross notional amount of our CDS sold that reference assets in the Top 20 or Eurozone countries was $2.3 billion, which was offset by the notional amount of CDS purchased of $2.3 billion. We did not have any CDS purchased or sold that reference pools of assets that contain sovereign debt or where the reference asset was solely the sovereign debt of a foreign country.

(4) For countries presented in the table, total non-sovereign exposure comprises $36.3 billion exposure to financial institutions and $37.8 billion to non-financial corporations at December 31, 2015.

(5) Consists of exposure to Ireland, Germany, Netherlands, France and Luxembourg included in Top 20.

(6) Includes non-sovereign exposure to Portugal in the amount of $28 million and less than $1 million to Greece. We had no sovereign debt exposure to these countries at December 31, 2015.



REAL ESTATE 1-4 FAMILY FIRST AND JUNIOR LIEN MORTGAGE LOANS Our real estate 1-4 family first and junior lien mortgage loans primarily include loans we have made to customers and retained as part of our asset/liability management strategy. These loans, as presented in Table 22, include the Pick-a-Pay portfolio acquired from Wachovia, which

Table 22: Real Estate 1-4 Family First and Junior Lien Mortgage Loans

is discussed later in this Report. These loans also include other purchased loans and loans included on our balance sheet as a result of consolidation of variable interest entities (VIEs).

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td>Balance</td><td>% of portfolio</td><td>Balance</td><td>% of portfolio</td></tr><tr><td>Real estate 1-4 family first mortgage</td><td></td><td></td><td></td><td></td></tr><tr><td>Core portfolio</td><td>$ 224,750</td><td>69%</td><td>$ 208,852</td><td>64%</td></tr><tr><td>Non-strategic and liquidating loan portfolios:</td><td></td><td></td><td></td><td></td></tr><tr><td>Pick-a-Pay mortgage</td><td>39,065</td><td>12</td><td>45,002</td><td>14</td></tr><tr><td>PCI and liquidating first mortgage</td><td>10,054</td><td>3</td><td>11,532</td><td>4</td></tr><tr><td>Total non-strategic and liquidating loan portfolios</td><td>49,119</td><td>15</td><td>56,534</td><td>18</td></tr><tr><td>Total real estate 1-4 family first mortgage loans</td><td>273,869</td><td>84</td><td>265,386</td><td>82</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td></td><td></td><td></td><td></td></tr><tr><td>Core portfolio</td><td>50,652</td><td>15</td><td>56,631</td><td>17</td></tr><tr><td>Non-strategic and liquidating loan portfolios</td><td>2,352</td><td>1</td><td>3,086</td><td>1</td></tr><tr><td>Total real estate 1-4 family junior lien mortgage loans</td><td>53,004</td><td>16</td><td>59,717</td><td>18</td></tr><tr><td>Total real estate 1-4 family mortgage loans</td><td>$ 326,873</td><td>100%</td><td>$ 325,103</td><td>100%</td></tr></table>

The real estate 1-4 family mortgage loan portfolio includes some loans with adjustable-rate features and some with an interest-only feature as part of the loan terms. Interest-only loans were approximately 9% and 12% of total loans at December 31, 2015 and 2014, respectively. We believe we have manageable adjustable-rate mortgage (ARM) reset risk across our owned mortgage loan portfolios. We do not offer option ARM products, nor do we offer variable-rate mortgage products with fixed payment amounts, commonly referred to within the financial services industry as negative amortizing mortgage loans. The option ARMs we do have are included in the Pick-a-Pay portfolio which was acquired from Wachovia and are part of our liquidating loan portfolios. Since our acquisition of the Pick-a-Pay loan portfolio at the end of 2008, the option payment portion of the portfolio has reduced from 86% to 38% at December 31, 2015, as a result of our modification activities and customers exercising their option to convert to fixed payments. For more information, see the “Pick-a-Pay Portfolio” section in this Report.

We continue to modify real estate 1-4 family mortgage loans to assist homeowners and other borrowers experiencing financial difficulties. Loans are underwritten at the time of the modification in accordance with underwriting guidelines established for governmental and proprietary loan modification programs. As a participant in the U.S. Treasury’s Making Home Affordable (MHA) programs, we are focused on helping customers stay in their homes. The MHA programs create a standardization of modification terms including incentives paid to borrowers, servicers, and investors. MHA includes the Home Affordable Modification Program (HAMP) for first lien loans and the Second Lien Modification Program (2MP) for junior lien loans. Under both our proprietary programs and the MHA programs, we may provide concessions such as interest rate reductions, forbearance of principal, and in some cases, principal forgiveness. These programs generally include trial payment periods of three to four months, and after successful completion and compliance with terms during this period, the loan is permanently modified. Once the loan is modified either through a permanent modification or a trial period, it is accounted for as a TDR. See the “Critical Accounting Policies – Allowance for Credit Losses” section in this Report for discussion on how we determine the allowance attributable to our modified residential real estate portfolios.

Part of our credit monitoring includes tracking delinquency, FICO scores and loan/combined loan to collateral values (LTV/CLTV) on the entire real estate 1-4 family mortgage loan portfolio. These credit risk indicators, which exclude government insured/guaranteed loans, continued to improve in 2015 on the non-PCI mortgage portfolio. Loans 30 days or more delinquent at December 31, 2015, totaled $8.3 billion, or 3%, of total non-PCI mortgages, compared with $10.2 billion, or 3%, at December 31, 2014. Loans with FICO scores lower than 640 totaled $21.1 billion at December 31, 2015, or 7% of total non-PCI mortgages, compared with $25.8 billion, or 9%, at December 31, 2014. Mortgages with a LTV/CLTV greater than 100% totaled $15.1 billion at December 31, 2015, or 5% of total non-PCI mortgages, compared with $20.3 billion, or 7%, at December 31, 2014. Information regarding credit quality indicators, including PCI credit quality indicators, can be found in Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.

Real estate 1-4 family first and junior lien mortgage loans by state are presented in Table 23. Our real estate 1-4 family mortgage loans to borrowers in California represented approximately 13% of total loans at December 31, 2015, located mostly within the larger metropolitan areas, with no single California metropolitan area consisting of more than 5% of total loans. We monitor changes in real estate values and underlying economic or market conditions for all geographic areas of our real estate 1-4 family mortgage portfolio as part of our credit risk management process. Our underwriting and periodic review of loans secured by residential real estate collateral includes appraisals or estimates from automated valuation models (AVMs) to support property values. AVMs are computer-based tools used to estimate the market value of homes. AVMs are a lower-cost alternative to appraisals and support valuations of



## Risk Management – Credit Risk Management (continued)

large numbers of properties in a short period of time using market comparables and price trends for local market areas. The primary risk associated with the use of AVMs is that the value of an individual property may vary significantly from the average for the market area. We have processes to periodically validate AVMs and specific risk management guidelines addressing the circumstances when AVMs may be used. AVMs are generally used in underwriting to support property values on loan originations only where the loan amount is under $250,000. We generally require property visitation appraisals by a qualified independent appraiser for larger residential property loans. Additional information about AVMs and our policy for their use can be found in Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.

Table 23: Real Estate 1-4 Family First and Junior Lien Mortgage Loans by State

<table><tr><td rowspan="2"></td><td colspan="5">December 31, 2015</td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>Real estate 1-4 family junior lien mortgage</td><td>Total real estate 1-4 family mortgage</td><td>% of total loans</td><td></td></tr><tr><td>Real estate 1-4 family loans (excluding PCI):</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>California</td><td>$ 88,367</td><td>14,554</td><td>102,921</td><td>11%</td><td></td></tr><tr><td>New York</td><td>20,962</td><td>2,416</td><td>23,378</td><td>3</td><td></td></tr><tr><td>Florida</td><td>14,068</td><td>4,823</td><td>18,891</td><td>2</td><td></td></tr><tr><td>New Jersey</td><td>11,825</td><td>4,462</td><td>16,287</td><td>2</td><td></td></tr><tr><td>Virginia</td><td>7,209</td><td>2,991</td><td>10,200</td><td>1</td><td></td></tr><tr><td>Texas</td><td>8,153</td><td>827</td><td>8,980</td><td>1</td><td></td></tr><tr><td>Pennsylvania</td><td>5,755</td><td>2,748</td><td>8,503</td><td>1</td><td></td></tr><tr><td>North Carolina</td><td>5,977</td><td>2,397</td><td>8,374</td><td>1</td><td></td></tr><tr><td>Washington</td><td>6,747</td><td>1,245</td><td>7,992</td><td>1</td><td></td></tr><tr><td>Other (1)</td><td>63,263</td><td>16,472</td><td>79,735</td><td>9</td><td></td></tr><tr><td>Government insured/guaranteed loans (2)</td><td>22,353</td><td>—</td><td>22,353</td><td>2</td><td></td></tr><tr><td>Real estate 1-4 family loans (excluding PCI)</td><td>254,679</td><td>52,935</td><td>307,614</td><td>34</td><td></td></tr><tr><td>Real estate 1-4 family PCI loans (3)</td><td>19,190</td><td>69</td><td>19,259</td><td>2</td><td></td></tr><tr><td>Total</td><td>$ 273,869</td><td>53,004</td><td>326,873</td><td>36%</td><td></td></tr></table>

(1) Consists of 41 states; no state had loans in excess of $7.2 billion.

(2) Represents loans whose repayments are predominantly insured by the Federal Housing Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA).

(3) Includes $13.4 billion in real estate 1-4 family mortgage PCI loans in California.



First Lien Mortgage Portfolio Our total real estate 1-4 family first lien mortgage portfolio increased $8.5 billion in 2015. Growth in this portfolio has been largely offset by runoff in our real estate 1-4 family first lien mortgage non-strategic and liquidating portfolios. Excluding this runoff, our core real estate 1-4 family first lien mortgage portfolio increased $15.9 billion in 2015, as we retained $53.1 billion in non-conforming originations, primarily consisting of loans that exceed conventional conforming loan amount limits established by federal government-sponsored entities (GSEs).

The credit performance associated with our real estate 1-4 family first lien mortgage portfolio continued to improve in 2015, as measured through net charge-offs and nonaccrual loans. Net charge-offs as a percentage of average real estate 1-4 family first lien mortgage loans improved to 0.10% in 2015, compared with 0.19% in 2014. Nonaccrual loans were $7.3 billion at December 31, 2015, compared with $8.6 billion at December 31, 2014. Improvement in the credit performance was driven by an improving housing environment and declining balances in non-strategic and liquidating loans, which have been replaced with higher quality assets originated after 2008 generally utilizing tighter underwriting standards. Real estate 1-4 family first lien mortgage loans originated after 2008 have resulted in minimal losses to date and were approximately 67% of our total real estate 1-4 family first lien mortgage portfolio as of December 31, 2015. Table 24 shows the credit attributes of the core, non-strategic and liquidating first lien mortgage portfolios and lists the top five states by outstanding balance for the core portfolio.

Table 24: First Lien Mortgage Portfolios Performance (1)

<table><tr><td rowspan="2"></td><td colspan="3">Outstanding balance</td><td colspan="3">% of loans two payments or more past due</td><td colspan="2">Loss (recovery) rate</td></tr><tr><td colspan="3">December 31,</td><td colspan="3">December 31,</td><td colspan="2">Year ended December 31,</td></tr><tr><td>(in millions)</td><td>2015</td><td>2014</td><td>2015</td><td>2014</td><td>2015</td><td>2014</td><td>2014</td><td></td></tr><tr><td>Core portfolio:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>California</td><td>$ 77,270</td><td>67,038</td><td>0.56%</td><td>0.83</td><td>(0.01)</td><td>0.02</td><td></td><td></td></tr><tr><td>New York</td><td>19,858</td><td>16,102</td><td>1.55</td><td>1.97</td><td>0.04</td><td>0.09</td><td></td><td></td></tr><tr><td>Florida</td><td>11,331</td><td>10,991</td><td>2.78</td><td>3.78</td><td>0.05</td><td>0.12</td><td></td><td></td></tr><tr><td>New Jersey</td><td>10,283</td><td>9,203</td><td>3.35</td><td>3.95</td><td>0.18</td><td>0.30</td><td></td><td></td></tr><tr><td>Texas</td><td>7,020</td><td>6,646</td><td>1.21</td><td>1.48</td><td>(0.01)</td><td>0.01</td><td></td><td></td></tr><tr><td>Other</td><td>76,635</td><td>72,604</td><td>1.86</td><td>2.34</td><td>0.12</td><td>0.18</td><td></td><td></td></tr><tr><td>Total</td><td>202,397</td><td>182,584</td><td>1.44</td><td>1.89</td><td>0.06</td><td>0.11</td><td></td><td></td></tr><tr><td>Government insured/guaranteed loans</td><td>22,353</td><td>26,268</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total core portfolio including government insured/guaranteed loans</td><td>224,750</td><td>208,852</td><td>1.44</td><td>1.89</td><td>0.06</td><td>0.11</td><td></td><td></td></tr><tr><td>Non-strategic and liquidating portfolios</td><td>29,929</td><td>34,822</td><td>14.42</td><td>15.55</td><td>0.46</td><td>0.84</td><td></td><td></td></tr><tr><td>Total first lien mortgages</td><td>$ 254,679</td><td>243,674</td><td>3.11%</td><td>4.08</td><td>0.12</td><td>0.24</td><td></td><td></td></tr></table>

(1) Excludes PCI loans because their losses were generally reflected in PCI accounting adjustments at the date of acquisition.



## Risk Management – Credit Risk Management (continued)

Pick-a-Pay Portfolio The Pick-a-Pay portfolio was one of the consumer residential first mortgage portfolios we acquired from Wachovia and a majority of the portfolio was identified as PCI loans.

The Pick-a-Pay portfolio includes loans that offer payment options (Pick-a-Pay option payment loans), and also includes loans that were originated without the option payment feature, loans that no longer offer the option feature as a result of our modification efforts since the acquisition, and loans where the customer voluntarily converted to a fixed-rate product. The Pick-a-Pay portfolio is included in the consumer real estate 1-4 family first mortgage class of loans throughout this Report. Table 25 provides balances by types of loans as of December 31, 2015, as a result of modification efforts, compared to the types of loans included in the portfolio at acquisition. Total adjusted unpaid principal balance of PCI Pick-a-Pay loans was $23.8 billion at December 31, 2015, compared with $61.0 billion at acquisition. Primarily due to modification efforts, the adjusted unpaid principal balance of option payment PCI loans has declined to 15% of the total Pick-a-Pay portfolio at December 31, 2015, compared with 51% at acquisition.

Table 25: Pick-a-Pay Portfolio – Comparison to Acquisition Date

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">December 31, 2015</td><td colspan="2">December 31, 2008</td></tr><tr><td>Adjusted unpaid principal balance (1)</td><td>% of total</td><td>Adjusted unpaid principal balance (1)</td><td>% of total</td></tr><tr><td>Option payment loans</td><td>$ 16,828</td><td>39%</td><td>$ 99,937</td><td>86%</td></tr><tr><td>Non-option payment adjustable-rate and fixed-rate loans</td><td>5,706</td><td>13</td><td>15,763</td><td>14</td></tr><tr><td>Full-term loan modifications</td><td>21,193</td><td>48</td><td>—</td><td>—</td></tr><tr><td>Total adjusted unpaid principal balance</td><td>$ 43,727</td><td>100%</td><td>$ 115,700</td><td>100%</td></tr><tr><td>Total carrying value</td><td>$ 39,065</td><td></td><td>$ 95,315</td><td></td></tr></table>

(1) Adjusted unpaid principal balance includes write-downs taken on loans where severe delinquency (normally 180 days) or other indications of severe borrower financial stress exist that indicate there will be a loss of contractually due amounts upon final resolution of the loan.

Pick-a-Pay loans may have fixed or adjustable rates with payment options that include a minimum payment, an interest-only payment or fully amortizing payment (both 15 and 30 year options). Total interest deferred due to negative amortization on Pick-a-Pay loans was $431 million at December 31, 2015, and $606 million at December 31, 2014. Approximately 97% of the Pick-a-Pay customers making a minimum payment in December 2015 did not defer interest, compared with 95% in December 2014.

Deferral of interest on a Pick-a-Pay loan may continue as long as the loan balance remains below a pre-defined principal cap, which is based on the percentage that the current loan balance represents to the original loan balance. A significant portion of the Pick-a-Pay portfolio has a cap of 125% of the original loan balance. Most of the Pick-a-Pay loans on which there is a deferred interest balance re-amortize (the monthly payment amount is reset or “recast”) on the earlier of the date when the loan balance reaches its principal cap, or generally the 10-year anniversary of the loan. After a recast, the customers’ new payment terms are reset to the amount necessary to repay the balance over the remainder of the original loan term.
Generally, Pick-a-Pay option payment loans have an annual 7.5% maximum payment increase reset unless a recast event occurs. If a recast occurs it may cause the payment reset to exceed 7.5% and result in a significant payment increase, which can affect some borrowers' ability to repay the outstanding balance. The amount of Pick-a-Pay option payment loans we would expect to recast and exceed the 7.5% payment increase through 2020 is $1.8 billion ($1.2 billion for 2017) assuming a flat rate environment. Recast risk associated with our Pick-a-Pay PCI portfolio is covered through our nonaccretable difference.

As a result of our modification efforts, Pick-a-Pay option payment loans have been reduced to $16.8 billion at December 31, 2015, from $99.9 billion at acquisition.



Table 26 reflects the geographic distribution of the Pick-a-Pay portfolio broken out between PCI loans and all other loans. The LTV ratio is a useful metric in predicting future real estate 1-4 family first mortgage loan performance, including potential charge-offs. Because PCI loans were initially recorded at fair value, including write-downs for expected credit losses, the ratio

Table 26: Pick-a-Pay Portfolio (1)

of the carrying value to the current collateral value will be lower compared with the LTV based on the adjusted unpaid principal balance. For informational purposes, we have included both ratios for PCI loans in the following table.

<table><tr><td rowspan="3">(in millions)</td><td colspan="7">December 31, 2015</td></tr><tr><td rowspan="2">Adjusted unpaid principal balance (2)</td><td rowspan="2">Current LTV ratio (3)</td><td rowspan="2">Carrying value (4)</td><td rowspan="2">Ratio of carrying value to current value (5)</td><td rowspan="2">Carrying value (4)</td><td colspan="2">Ratio of carrying value to current value (5)</td></tr><tr><td>PCI loans</td><td>All other loans</td></tr><tr><td>California</td><td>$ 16,552</td><td>73%</td><td>$ 13,405</td><td>58%</td><td>$ 9,694</td><td>53%</td><td></td></tr><tr><td>Florida</td><td>1,875</td><td>82</td><td>1,307</td><td>55</td><td>2,009</td><td>66</td><td></td></tr><tr><td>New Jersey</td><td>780</td><td>81</td><td>610</td><td>60</td><td>1,314</td><td>69</td><td></td></tr><tr><td>New York</td><td>526</td><td>77</td><td>465</td><td>62</td><td>638</td><td>67</td><td></td></tr><tr><td>Texas</td><td>204</td><td>57</td><td>185</td><td>51</td><td>781</td><td>44</td><td></td></tr><tr><td>Other states</td><td>3,834</td><td>79</td><td>3,066</td><td>62</td><td>5,591</td><td>65</td><td></td></tr><tr><td>Total Pick-a-Pay loans</td><td>$ 23,771</td><td>75</td><td>$ 19,038</td><td>59</td><td>$ 20,027</td><td>59</td><td></td></tr></table>

(1) The individual states shown in this table represent the top five states based on the total net carrying value of the Pick-a-Pay loans at the beginning of 2015.
(2) Adjusted unpaid principal balance includes write-downs taken on loans where seven delinquency (normally 180 days) or other indications of severe borrower financial stress exist that indicate there will be a loss of contractually due amounts upon final resolution of the loan.

(3) The current LTV ratio is calculated as the adjusted unpaid principal balance divided by the collateral value. Collateral values are generally determined using automated valuation models (AVM) and are updated quarterly. AVMs are computer-based tools used to estimate market values of homes based on processing large volumes of market data including market comparables and price trends for local market areas.

(4) Carrying value, which does not reflect the allowance for loan losses, includes remaining purchase accounting adjustments, which, for PCI loans may include the nonaccretable difference and the accretable yield and, for all other loans, an adjustment to mark the loans to a market yield at date of merger less any subsequent charge-offs.

(5) The ratio of carrying value to current value is calculated as the carrying value divided by the collateral value.

To maximize return and allow flexibility for customers to avoid foreclosure, we have in place several loss mitigation strategies for our Pick-a-Pay loan portfolio. We contact customers who are experiencing financial difficulty and may in certain cases modify the terms of a loan based on a customer’s documented income and other circumstances.

We also have taken steps to work with customers to refinance or restructure their Pick-a-Pay loans into other loan products. For customers at risk, we offer combinations of term extensions of up to 40 years (from 30 years), interest rate reductions, forbearance of principal, and, in certain cases we may offer principal forgiveness to customers with substantial property value declines based on affordability needs.

In 2015, we completed more than 3,600 proprietary and Home Affordability Modification Program (HAMP) Pick-a-Pay loan modifications. We have completed nearly 133,000 modifications since the Wachovia acquisition, resulting in over $6.1 billion of principal forgiveness to our Pick-a-Pay customers. There remains $10.6 million of conditional forgiveness that can be earned by borrowers through performance over a three year period.

Due to better than expected performance observed on the Pick-a-Pay PCI portfolio compared with the original acquisition estimates, we have reclassified $7.1 billion from the nonaccretable difference to the accretable yield since acquisition. Our cash flows expected to be collected have been favorably affected by lower expected defaults and losses as a result of observed and forecasted economic strengthening, particularly in housing prices, and our loan modification efforts. These factors are expected to reduce the frequency and severity of defaults and keep these loans performing for a longer period, thus increasing future principal and interest cash flows. The resulting increase in the accretable yield will be realized over the remaining life of the portfolio, which is estimated to have a weighted-average remaining life of approximately 12.0 years at December 31, 2015, up from 11.7 years at December 31, 2014, due to changes in composition of cash flows due to improving credit performance. The accretable yield percentage at December 31, 2015 was 6.21%, up from 6.15% at the end of 2014 due to favorable changes in the expected timing and composition of cash flows resulting from improving credit and prepayment expectations. Fluctuations in the accretable yield are driven by changes in interest rate indices for variable rate PCI loans, prepayment assumptions, and expected principal and interest payments over the estimated life of the portfolio, which will be affected by the pace and degree of improvements in the U.S. economy and housing markets and projected lifetime performance resulting from loan modification activity. Changes in the projected timing of cash flow events, including loan prepayments, liquidations, modifications and short sales, can also affect the accretable yield rate and the estimated weighted-average life of the portfolio.

The predominant portion of our PCI loans is included in the Pick-a-Pay portfolio. For further information on the judgment involved in estimating expected cash flows for PCI loans, see the “Critical Accounting Policies – Purchased Credit-Impaired Loans” section and Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.



## Risk Management – Credit Risk Management (continued)

Junior Lien Mortgage Portfolio The junior lien mortgage portfolio consists of residential mortgage lines and loans that are subordinate in rights to an existing lien on the same property. It is not unusual for these lines and loans to have draw periods, interest only payments, balloon payments, adjustable rates and similar features. The majority of our junior lien loan products are amortizing payment loans with fixed interest rates and repayment periods between five to 30 years.

We continuously monitor the credit performance of our junior lien mortgage portfolio for trends and factors that influence the frequency and severity of loss. We have observed that the severity of loss for junior lien mortgages is high and generally not affected by whether we or a third party own or service the related first lien mortgage, but the frequency of delinquency is typically lower when we own or service the first lien mortgage. In general, we have limited information available on the delinquency status of the third party owned or serviced senior lien where we also hold a junior lien. To capture this inherent loss content, we use the experience of our junior lien mortgages behind delinquent first liens that are owned or serviced by us adjusted for any observed differences in delinquency and loss rates associated with junior lien mortgages behind third party first lien mortgages. We incorporate this inherent loss content into our allowance for loan losses. Our allowance process for junior liens considers the relative difference in loss experience for junior liens behind first lien mortgage loans we own or service, compared with those behind first lien mortgage loans owned or serviced by third parties. In addition, our allowance process for junior liens that are current, but are in their revolving period, considers the inherent loss where the borrower is delinquent on the corresponding first lien mortgage loans.

Table 27 shows the credit attributes of the core, non-strategic and liquidating junior lien mortgage portfolios and lists the top five states by outstanding balance for the core portfolio. Loans to California borrowers represent the largest state concentration in each of these portfolios. The decrease in outstanding balances since December 31, 2014, predominantly reflects loan paydowns. As of December 31, 2015, 17% of the outstanding balance of the junior lien mortgage portfolio was associated with loans that had a combined loan to value (CLTV) ratio in excess of 100%. Of those junior liens with a CLTV ratio in excess of 100%, 2.77% were two payments or more past due. CLTV means the ratio of the total loan balance of first mortgages and junior lien mortgages (including unused line amounts for credit line products) to property collateral value. The unsecured portion (the outstanding amount that was in excess of the most recent property collateral value) of the outstanding balances of these loans totaled 7% of the junior lien mortgage portfolio at December 31, 2015.

Table 27: Junior Lien Mortgage Portfolios Performance (1)

<table><tr><td rowspan="3">(in millions)</td><td rowspan="2"></td><td colspan="2">Outstanding balance</td><td colspan="2">% of loans two payments or more past due</td><td colspan="2">Loss rate</td></tr><tr><td colspan="2">December 31,</td><td colspan="2">December 31,</td><td colspan="2">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2015</td><td>2014</td><td>2015</td><td>2014</td><td></td></tr><tr><td>Core portfolio</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>California</td><td>$ 13,776</td><td>15,535</td><td>1.94%</td><td>2.07</td><td>0.16</td><td>0.48</td><td></td></tr><tr><td>Florida</td><td>4,718</td><td>5,283</td><td>2.41</td><td>2.96</td><td>0.82</td><td>1.40</td><td></td></tr><tr><td>New Jersey</td><td>4,367</td><td>4,705</td><td>3.03</td><td>3.43</td><td>1.06</td><td>1.42</td><td></td></tr><tr><td>Virginia</td><td>2,889</td><td>3,160</td><td>2.02</td><td>2.18</td><td>0.73</td><td>0.84</td><td></td></tr><tr><td>Pennsylvania</td><td>2,721</td><td>2,942</td><td>2.33</td><td>2.72</td><td>0.88</td><td>1.11</td><td></td></tr><tr><td>Other</td><td>22,181</td><td>25,006</td><td>2.08</td><td>2.20</td><td>0.70</td><td>0.95</td><td></td></tr><tr><td>Total</td><td>50,652</td><td>56,631</td><td>2.16</td><td>2.36</td><td>0.60</td><td>0.90</td><td></td></tr><tr><td>Non-strategic and liquidating portfolios</td><td>2,283</td><td>2,985</td><td>4.56</td><td>4.77</td><td>2.01</td><td>2.74</td><td></td></tr><tr><td>Total junior lien mortgages</td><td>$ 52,935</td><td>59,616</td><td>2.27%</td><td>2.49</td><td>0.67</td><td>1.00</td><td></td></tr></table>

(1) Excludes PCI loans because their losses were generally reflected in PCI accounting adjustments at the date of acquisition.



Our junior lien, as well as first lien, lines of credit products generally have a draw period of 10 years (with some up to 15 or 20 years) with variable interest rate and payment options during the draw period of (1) interest only or (2) 1.5% of outstanding principal balance plus accrued interest. During the draw period, the borrower has the option of converting all or a portion of the line from a variable interest rate to a fixed rate with terms including interest-only payments for a fixed period between three to seven years or a fully amortizing payment with a fixed period between five to 30 years. At the end of the draw period, a line of credit generally converts to an amortizing payment schedule with repayment terms of up to 30 years based on the balance at time of conversion. Certain lines and loans have been structured with a balloon payment, which requires full repayment of the outstanding balance at the end of the term period. The conversion of lines or loans to fully amortizing or balloon payoff may result in a significant payment increase, which can affect some borrowers' ability to repay the outstanding balance.

On a monthly basis, we monitor the payment characteristics of borrowers in our junior lien portfolio. In December 2015, approximately 47% of these borrowers paid only the minimum amount due and approximately 48% paid more than the minimum amount due. The rest were either delinquent or paid less than the minimum amount due. For the borrowers with an interest only payment feature, approximately 36% paid only the minimum amount due and approximately 60% paid more than the minimum amount due.

The lines that enter their amortization period may experience higher delinquencies and higher loss rates than the ones in their draw or term period. We have considered this increased inherent risk in our allowance for credit loss estimate.

In anticipation of our borrowers reaching the end of their contractual commitment, we have created a program to inform, educate and help these borrowers transition from interest-only to fully-amortizing payments or full repayment. We monitor the performance of the borrowers moving through the program in an effort to refine our ongoing program strategy.

Table 28 reflects the outstanding balance of our portfolio of junior lien mortgages, including lines and loans, and senior lien lines segregated into scheduled end of draw or end of term periods and products that are currently amortizing, or in balloon repayment status. It excludes real estate 1-4 family first lien line reverse mortgages, which total $2.1 billion, because they are predominantly insured by the FHA, and it excludes PCI loans, which total $96 million, because their losses were generally reflected in our nonaccretable difference established at the date of acquisition.

Table 28: Junior Lien Mortgage Line and Loan and Senior Lien Mortgage Line Portfolios Payment Schedule

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Outstanding balance December 31, 2015</td><td colspan="7">Scheduled end of draw/term</td></tr><tr><td>2016</td><td>2017</td><td>2018</td><td>2019</td><td>2020</td><td>2021 and thereafter (1)</td><td>Amortizing</td></tr><tr><td>Junior lien lines and loans</td><td>$ 52,935</td><td>4,683</td><td>5,345</td><td>2,992</td><td>1,194</td><td>1,071</td><td>25,371</td><td>12,279</td></tr><tr><td>First lien lines</td><td>16,258</td><td>678</td><td>780</td><td>914</td><td>403</td><td>371</td><td>11,279</td><td>1,833</td></tr><tr><td>Total (2)(3)</td><td>$ 69,193</td><td>5,361</td><td>6,125</td><td>3,906</td><td>1,597</td><td>1,442</td><td>36,650</td><td>14,112</td></tr><tr><td>% of portfolios</td><td>100%</td><td>8%</td><td>9%</td><td>6%</td><td>2%</td><td>2%</td><td>53%</td><td>20%</td></tr></table>

(1) Substantially all lines and loans are scheduled to convert to amortizing loans by the end of 2026, with annual scheduled amounts through that date ranging from $2.8 billion to $8.9 billion and averaging $6.1 billion per year.

(2) Junior and first lien lines are predominantly interest-only during their draw period. The unfunded credit commitments for junior and first lien lines totaled $67.7 billion at December 31, 2015.

(3) Includes scheduled end-of-term balloon payments for lines and loans totaling $237 million, $366 million, $423 million, $394 million, $429 million and $1.2 billion for 2016 2017, 2018, 2019, 2020, and 2021 and thereafter, respectively. Amortizing lines and loans include $191 million of end-of-term balloon payments, which are past due. At December 31, 2015, $506 million, or 5% of outstanding lines of credit that are amortizing, are 30 or more days past due compared to $937 million or 2% for lines in their draw period.

CREDIT CARDS Our credit card portfolio totaled $34.0 billion at December 31, 2015, which represented 4% of our total outstanding loans. The net charge-off rate for our credit card portfolio was 3.00% for 2015, compared with 3.14% for 2014.

AUTOMOBILE Our automobile portfolio, predominantly composed of indirect loans, totaled $60.0 billion at December 31, 2015. The net charge-off rate for our automobile portfolio was 0.72% for 2015, compared with 0.70% for 2014.
OTHER REVOLVING CREDIT AND INSTALLMENT Other revolving credit and installment loans totaled $39.1 billion at December 31, 2015, and primarily included student and security-based loans. Student loans totaled $12.2 billion at December 31, 2015, compared with $11.9 billion at December 31, 2014. The net charge-off rate for other revolving credit and installment loans was 1.36% for 2015, compared with 1.35% for 2014.



## Risk Management – Credit Risk Management (continued)

## NONPERFORMING ASSETS (NONACCRUAL LOANS AND

FORECLOSED ASSETS) Table 29 summarizes nonperforming assets (NPAs) for each of the last five years. We generally place loans on nonaccrual status when:

- the full and timely collection of interest or principal becomes uncertain (generally based on an assessment of the borrower’s financial condition and the adequacy of collateral, if any);

- they are 90 days (120 days with respect to real estate 1-4 family first and junior lien mortgages) past due for interest or principal, unless both well-secured and in the process of collection;

• part of the principal balance has been charged off;

- for junior lien mortgages, we have evidence that the related first lien mortgage may be 120 days past due or in the process of foreclosure regardless of the junior lien delinquency status; or

- consumer real estate and auto loans are discharged in bankruptcy, regardless of their delinquency status.

Note 1 (Summary of Significant Accounting Policies – Loans) to Financial Statements in this Report describes our accounting policy for nonaccrual and impaired loans.

Table 29: Nonperforming Assets (Nonaccrual Loans and Foreclosed Assets)

<table><tr><td rowspan="2">(in millions)</td><td colspan="6">December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td><td>2012</td><td>2011</td><td></td></tr><tr><td>Nonaccrual loans:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 1,363</td><td>538</td><td>775</td><td>1,467</td><td>2,167</td><td></td></tr><tr><td>Real estate mortgage</td><td>969</td><td>1,490</td><td>2,254</td><td>3,323</td><td>4,085</td><td></td></tr><tr><td>Real estate construction</td><td>66</td><td>187</td><td>416</td><td>1,003</td><td>1,890</td><td></td></tr><tr><td>Lease financing</td><td>26</td><td>24</td><td>30</td><td>29</td><td>55</td><td></td></tr><tr><td>Total commercial (1)</td><td>2,424</td><td>2,239</td><td>3,475</td><td>5,822</td><td>8,197</td><td></td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage (2)</td><td>7,293</td><td>8,583</td><td>9,799</td><td>11,456</td><td>10,932</td><td></td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>1,495</td><td>1,848</td><td>2,188</td><td>2,923</td><td>1,976</td><td></td></tr><tr><td>Automobile</td><td>121</td><td>137</td><td>173</td><td>245</td><td>159</td><td></td></tr><tr><td>Other revolving credit and installment</td><td>49</td><td>41</td><td>33</td><td>40</td><td>40</td><td></td></tr><tr><td>Total consumer (3)</td><td>8,958</td><td>10,609</td><td>12,193</td><td>14,664</td><td>13,107</td><td></td></tr><tr><td>Total nonaccrual loans (4)(5)(6)</td><td>11,382</td><td>12,848</td><td>15,668</td><td>20,486</td><td>21,304</td><td></td></tr><tr><td>As a percentage of total loans</td><td>1.24%</td><td>1.49</td><td>1.91</td><td>2.57</td><td>2.77</td><td></td></tr><tr><td>Foreclosed assets:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Government insured/guaranteed (7)</td><td>$ 446</td><td>982</td><td>2,093</td><td>1,509</td><td>1,319</td><td></td></tr><tr><td>Non-government insured/guaranteed</td><td>979</td><td>1,627</td><td>1,844</td><td>2,514</td><td>3,342</td><td></td></tr><tr><td>Total foreclosed assets</td><td>1,425</td><td>2,609</td><td>3,937</td><td>4,023</td><td>4,661</td><td></td></tr><tr><td>Total nonperforming assets</td><td>$ 12,807</td><td>15,457</td><td>19,605</td><td>24,509</td><td>25,965</td><td></td></tr><tr><td>As a percentage of total loans</td><td>1.40%</td><td>1.79</td><td>2.38</td><td>3.07</td><td>3.37</td><td></td></tr></table>

(1) Includes LHFS of $0 million, $1 million, $1 million, $16 million and $25 million at December 31, 2015, 2014, 2013, 2012 and 2011, respectively.

(2) Includes MHFS of $177 million, $177 million, $227 million, $336 million and $301 million at December 31, 2015, 2014, 2013, 2012, and 2011, respectively.

(3) December 31, 2012, includes the impact of the implementation of guidance issued by bank regulatory agencies in 2012.

(4) Excludes PCI loans because they continue to earn interest income from accretable yield, independent of performance in accordance with their contractual terms.

(5) Real estate 1-4 family mortgage loans predominantly insured by the FHA or guaranteed by the VA and student loans predominantly guaranteed by agencies on behalf of the U.S. Department of Education under the Federal Family Education Loan Program are not placed on nonaccrual status because they are insured or guaranteed.

(6) See Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report for further information on impaired loans.

(7) During fourth quarter 2014, we adopted Accounting Standards Update (ASU) 2014-14, Classification of Certain Government-Guaranteed Mortgage Loans Upon Foreclosure, effective as of January 1, 2014. This ASU requires that certain government guaranteed residential real estate mortgage loans that meet specific criteria be recognized as other receivables upon foreclosure; previously, these assets were included in foreclosed assets. Government guaranteed residential real estate mortgage loans that completed foreclosure during 2014 and met the criteria specified by ASU 2014-14 are excluded from this table and included in Accounts Receivable in Other Assets. For more information on the changes in foreclosures for government guaranteed residential real estate mortgage loans, see Note 1 (Summary of Specific Accounting Policies) and Note 7 (Premises, Equipment, Lease Commitments and Other Assets).



Table 30 provides a summary of nonperforming assets during 2015.

Table 30: Nonperforming Assets by Quarter During 2015

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">December 31, 2015</td><td colspan="2">September 30, 2015</td><td colspan="2">June 30, 2015</td><td colspan="2">March 31, 2015</td></tr><tr><td>Balance</td><td>% of total loans</td><td>Balance</td><td>% of total loans</td><td>Balance</td><td>% of total loans</td><td> Balance</td><td>% of total loans</td></tr><tr><td>Nonaccrual loans:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr></table>



## Risk Management – Credit Risk Management (continued)

Table 31 provides an analysis of the changes in nonaccrual loans.

Table 31: Analysis of Changes in Nonaccrual Loans

<table><tr><td rowspan="2">(in millions)</td><td colspan="6">Quarter ended</td></tr><tr><td>Dec 31, 2015</td><td>Sep 30, 2015</td><td>Jun 30, 2015</td><td>Mar 31, 2015</td><td colspan="2">Year ended Dec 31, 2015</td></tr><tr><td>Commercial nonaccrual loans</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Balance, beginning of period</td><td>$ 2,336</td><td>2,522</td><td>2,192</td><td>2,239</td><td>2,239</td><td>3,475</td></tr><tr><td>Inflows</td><td>793</td><td>382</td><td>840</td><td>496</td><td>2,511</td><td>1,552</td></tr><tr><td>Outflows:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Returned to accruing</td><td>(44)</td><td>(26)</td><td>(20)</td><td>(67)</td><td>(157)</td><td>(280)</td></tr><tr><td>Foreclosures</td><td>(72)</td><td>(32)</td><td>(11)</td><td>(24)</td><td>(139)</td><td>(174)</td></tr><tr><td>Charge-offs</td><td>(243)</td><td>(135)</td><td>(117)</td><td>(107)</td><td>(602)</td><td>(501)</td></tr><tr><td>Payments, sales and other (1)</td><td>(346)</td><td>(375)</td><td>(362)</td><td>(345)</td><td>(1,428)</td><td>(1,833)</td></tr><tr><td>Total outflows</td><td>(705)</td><td>(568)</td><td>(510)</td><td>(543)</td><td>(2,326)</td><td>(2,788)</td></tr><tr><td>Balance, end of period</td><td>2,424</td><td>2,336</td><td>2,522</td><td>2,192</td><td>2,424</td><td>2,239</td></tr><tr><td>Consumer nonaccrual loans</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Balance, beginning of period</td><td>9,201</td><td>9,921</td><td>10,318</td><td>10,609</td><td>10,609</td><td>12,193</td></tr><tr><td>Inflows</td><td>1,226</td><td>1,019</td><td>1,098</td><td>1,341</td><td>4,684</td><td>6,306</td></tr><tr><td>Outflows:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Returned to accruing</td><td>(646)</td><td>(676)</td><td>(668)</td><td>(686)</td><td>(2,676)</td><td>(3,706)</td></tr><tr><td>Foreclosures</td><td>(89)</td><td>(99)</td><td>(108)</td><td>(111)</td><td>(407)</td><td>(540)</td></tr><tr><td>Charge-offs</td><td>(204)</td><td>(228)</td><td>(229)</td><td>(265)</td><td>(926)</td><td>(1,315)</td></tr><tr><td>Payments, sales and other (1)</td><td>(530)</td><td>(736)</td><td>(490)</td><td>(570)</td><td>(2,326)</td><td>(2,329)</td></tr><tr><td>Total outflows</td><td>(1,469)</td><td>(1,739)</td><td>(1,495)</td><td>(1,632)</td><td>(6,335)</td><td>(7,890)</td></tr><tr><td>Balance, end of period</td><td>8,958</td><td>9,201</td><td>9,921</td><td>10,318</td><td>8,958</td><td>10,609</td></tr><tr><td>Total nonaccrual loans</td><td>$ 11,382</td><td>11,537</td><td>12,443</td><td>12,510</td><td>11,382</td><td>12,848</td></tr></table>

(1) Other outflows include the effects of VIE deconsolidations and adjustments for loans carried at fair value.

Typically, changes to nonaccrual loans period-over-period represent inflows for loans that are placed on nonaccrual status in accordance with our policy, offset by reductions for loans that are paid down, charged off, sold, foreclosed, or are no longer classified as nonaccrual as a result of continued performance and an improvement in the borrower's financial condition and loan repayment capabilities. Also, reductions can come from borrower repayments even if the loan remains on nonaccrual.

While nonaccrual loans are not free of loss content, we believe exposure to loss is significantly mitigated by the following factors at December 31, 2015:

- 98% of total commercial nonaccrual loans and over 99% of total consumer nonaccrual loans are secured. Of the consumer nonaccrual loans, 98% are secured by real estate and 75% have a combined LTV (CLTV) ratio of 80% or less.

- losses of $483 million and $3.1 billion have already been recognized on 28% of commercial nonaccrual loans and 52% of consumer nonaccrual loans, respectively. Generally, when a consumer real estate loan is 120 days past due (except when required earlier by guidance issued by bank regulatory agencies), we transfer it to nonaccrual status. When the loan reaches 180 days past due, or is discharged in bankruptcy, it is our policy to write these loans down to net realizable value (fair value of collateral less estimated costs to sell), except for modifications in their trial period that are not written down as long as trial payments are made on time. Thereafter, we reevaluate each loan regularly and record additional write-downs if needed.

- 79% of commercial nonaccrual loans were current on interest, but were on nonaccrual status because the full or timely collection of interest or principal had become uncertain.

- the risk of loss of all nonaccrual loans has been considered and we believe is adequately covered by the allowance for loan losses.

- $1.9 billion of consumer loans discharged in bankruptcy and classified as nonaccrual were 60 days or less past due, of which $1.7 billion were current.

We continue to work with our customers experiencing financial difficulty to determine if they can qualify for a loan modification so that they can stay in their homes. Under both our proprietary modification programs and the MHA programs, customers may be required to provide updated documentation, and some programs require completion of payment during trial periods to demonstrate sustained performance before the loan can be removed from nonaccrual status. In addition, for loans in foreclosure in certain states, including New York and New Jersey, the foreclosure timeline has significantly increased due to backlogs in an already complex process. Therefore, some loans may remain on nonaccrual status for a long period.

If interest due on all nonaccrual loans (including loans that were, but are no longer on nonaccrual at year end) had been accrued under the original terms, approximately $700 million of interest would have been recorded as income on these loans, compared with $569 million actually recorded as interest income in 2015, versus $741 million and $598 million, respectively, in 2014.

Table 32 provides a summary of foreclosed assets and an analysis of changes in foreclosed assets.



Table 32: Foreclosed Assets

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Dec 31, 2015</td><td rowspan="2">Sep 30, 2015</td><td rowspan="2">Jun 30, 2015</td><td colspan="2">Quarter ended</td><td colspan="2">Year ended Dec 31,</td></tr><tr><td>Mar 31, 2015</td><td>2015</td><td>2015</td><td>2014</td></tr><tr><td>Summary by loan segment</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Government insured/guaranteed</td><td>$ 446</td><td>502</td><td>588</td><td>772</td><td>446</td><td>982</td><td></td></tr><tr><td>PCI loans:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial</td><td>152</td><td>297</td><td>305</td><td>329</td><td>152</td><td>352</td><td></td></tr><tr><td>Consumer</td><td>103</td><td>126</td><td>160</td><td>197</td><td>103</td><td>212</td><td></td></tr><tr><td>Total PCI loans</td><td>255</td><td>423</td><td>465</td><td>526</td><td>255</td><td>564</td><td></td></tr><tr><td>All other loans:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial</td><td>384</td><td>437</td><td>458</td><td>548</td><td>384</td><td>565</td><td></td></tr><tr><td>Consumer</td><td>340</td><td>405</td><td>447</td><td>483</td><td>340</td><td>498</td><td></td></tr><tr><td>Total all other loans</td><td>724</td><td>842</td><td>905</td><td>1,031</td><td>724</td><td>1,063</td><td></td></tr><tr><td>Total foreclosed assets</td><td>$ 1,425</td><td>1,767</td><td>1,958</td><td>2,329</td><td>1,425</td><td>2,609</td><td></td></tr><tr><td>Analysis of changes in foreclosed assets</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Balance, beginning of period</td><td>$ 1,767</td><td>1,958</td><td>2,329</td><td>2,609</td><td>2,609</td><td>3,937</td><td></td></tr><tr><td>Net change in government insured/guaranteed (1)</td><td>(56)</td><td>(86)</td><td>(184)</td><td>(210)</td><td>(536)</td><td>(1,111)</td><td></td></tr><tr><td>Additions to foreclosed assets (2)</td><td>327</td><td>325</td><td>300</td><td>356</td><td>1,308</td><td>1,595</td><td></td></tr><tr><td>Reductions:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Sales</td><td>(719)</td><td>(468)</td><td>(531)</td><td>(451)</td><td>(2,169)</td><td>(1,866)</td><td></td></tr><tr><td>Write-downs and net gains (losses) on sales</td><td>106</td><td>38</td><td>44</td><td>25</td><td>213</td><td>54</td><td></td></tr><tr><td>Total reductions</td><td>(613)</td><td>(430)</td><td>(487)</td><td>(426)</td><td>(1,956)</td><td>(1,812)</td><td></td></tr><tr><td>Balance, end of period</td><td>$ 1,425</td><td>1,767</td><td>1,958</td><td>2,329</td><td>1,425</td><td>2,609</td><td></td></tr></table>

(1) Foreclosed government insured/guaranteed loans are temporarily transferred to and held by us as servicer, until reimbursement is received from FHA or VA. The net change in government insured/guaranteed foreclosed assets is made up of inflows from mortgages held for investment and MHFS, and outflows when we are reimbursed by FHA/VA. Transfers from government insured/guaranteed loans to foreclosed assets amounted to $46 million, $38 million, $24 million, and $49 million for the quarters ended December 31, September 30, June 30, and March 31, 2015 and $157 million and $191 million for the years ended December 31, 2015 and 2014, respectively.

(2) Predominantly include loans moved into foreclosure from nonaccrual status, PCI loans transitioned directly to foreclosed assets and repossessed automobiles.

Foreclosed assets at December 31, 2015, included $861 million of foreclosed residential real estate that had collateralized commercial and consumer loans, of which 52% is predominantly FHA insured or VA guaranteed and expected to have minimal or no loss content. The remaining foreclosed assets balance of $564 million has been written down to estimated net realizable value. The decrease in foreclosed assets at December 31, 2015, compared with December 31, 2014, reflected improving credit trends as well as the continued decline in government insured/guaranteed foreclosed assets attributed to the adoption of ASU 2014-14, which requires that government guaranteed residential real estate mortgage loans that meet specific criteria be recognized as other receivables upon foreclosure (previously, these were included in foreclosed assets). Of the $1.4 billion in foreclosed assets at December 31, 2015, 41% have been in the foreclosed assets portfolio one year or less.



## Risk Management – Credit Risk Management (continued)

## TROUBLED DEBT RESTRUCTURINGS (TDRs)

Table 33: Troubled Debt Restructurings (TDRs)

<table><tr><td>(in millions)</td><td>2015</td><td>2014</td><td>2013</td><td>2012</td><td>December 31, 2011</td></tr><tr><td>Commercial TDRs</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 1,123</td><td>724</td><td>1,034</td><td>1,700</td><td>2,046</td></tr><tr><td>Real estate mortgage</td><td>1,456</td><td>1,880</td><td>2,248</td><td>2,625</td><td>2,262</td></tr><tr><td>Real estate construction</td><td>125</td><td>314</td><td>475</td><td>801</td><td>1,008</td></tr><tr><td>Lease financing</td><td>1</td><td>2</td><td>8</td><td>20</td><td>33</td></tr><tr><td>Total commercial TDRs</td><td>2,705</td><td>2,920</td><td>3,765</td><td>5,146</td><td>5,349</td></tr><tr><td>Consumer TDRs</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>16,812</td><td>18,226</td><td>18,925</td><td>17,804</td><td>13,799</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>2,306</td><td>2,437</td><td>2,468</td><td>2,390</td><td>1,986</td></tr><tr><td>Credit Card</td><td>299</td><td>338</td><td>431</td><td>531</td><td>593</td></tr><tr><td>Automobile</td><td>105</td><td>127</td><td>189</td><td>314</td><td>260</td></tr><tr><td>Other revolving credit and installment</td><td>73</td><td>49</td><td>33</td><td>24</td><td>19</td></tr><tr><td>Trial modifications</td><td>402</td><td>452</td><td>650</td><td>705</td><td>651</td></tr><tr><td>Total consumer TDRs (1)</td><td>19,997</td><td>21,629</td><td>22,696</td><td>21,768</td><td>17,308</td></tr><tr><td>Total TDRs</td><td>$ 22,702</td><td>24,549</td><td>26,461</td><td>26,914</td><td>22,657</td></tr><tr><td>TDRs on nonaccrual status</td><td>$ 6,506</td><td>7,104</td><td>8,172</td><td>10,149</td><td>6,811</td></tr><tr><td>TDRs on accrual status (1)</td><td>16,196</td><td>17,445</td><td>18,289</td><td>16,765</td><td>15,846</td></tr><tr><td>Total TDRs</td><td>$ 22,702</td><td>24,549</td><td>26,461</td><td>26,914</td><td>22,657</td></tr></table>

(1) TDR loans include $1.8 billion, $2.1 billion, $2.5 billion, $1.9 billion, and $318 million at December 31, 2015, 2014, 2013, 2012, and 2011, respectively, of government insured/guaranteed loans that are predominantly insured by the FHA or guaranteed by the VA and are accruing.

Table 34: TDRs Balance by Quarter During 2015

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Sep 30, 2015</td><td>Jun 30, 2015</td><td>Mar 31, 2015</td></tr><tr><td>Commercial TDRs</td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 1,123</td><td>999</td><td>808</td><td>779</td></tr><tr><td>Real estate mortgage</td><td>1,456</td><td>1,623</td><td>1,740</td><td>1,838</td></tr><tr><td>Real estate construction</td><td>125</td><td>207</td><td>236</td><td>247</td></tr><tr><td>Lease financing</td><td>1</td><td>1</td><td>2</td><td>2</td></tr><tr><td>Total commercial TDRs</td><td>2,705</td><td>2,830</td><td>2,786</td><td>2,866</td></tr><tr><td>Consumer TDRs</td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>16,812</td><td>17,193</td><td>17,692</td><td>18,003</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>2,306</td><td>2,336</td><td>2,381</td><td>2,424</td></tr><tr><td>Credit Card</td><td>299</td><td>307</td><td>315</td><td>326</td></tr><tr><td>Automobile</td><td>105</td><td>109</td><td>112</td><td>124</td></tr><tr><td>Other revolving credit and installment</td><td>73</td><td>63</td><td>58</td><td>54</td></tr><tr><td>Trial modifications</td><td>402</td><td>421</td><td>450</td><td>432</td></tr><tr><td>Total consumer TDRs</td><td>19,997</td><td>20,429</td><td>21,008</td><td>21,363</td></tr><tr><td>Total TDRs</td><td>$ 22,702</td><td>23,259</td><td>23,794</td><td>24,229</td></tr><tr><td>TDRs on nonaccrual status</td><td>$ 6,506</td><td>6,709</td><td>6,889</td><td>6,982</td></tr><tr><td>TDRs on accrual status</td><td>16,196</td><td>16,550</td><td>16,905</td><td>17,247</td></tr><tr><td>Total TDRs</td><td>$ 22,702</td><td>23,259</td><td>23,794</td><td>24,229</td></tr></table>

Table 33 and Table 34 provide information regarding the recorded investment of loans modified in TDRs. The allowance for loan losses for TDRs was $2.7 billion and $3.6 billion at December 31, 2015 and 2014, respectively. See Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report for additional information regarding TDRs. In those situations where principal is forgiven, the entire amount of such forgiveness is immediately charged off to the extent not done so prior to the modification. We sometimes delay the timing on the repayment of a portion of principal (principal forbearance) and charge off the amount of forbearance if that amount is not considered fully collectible.

Our nonaccrual policies are generally the same for all loan types when a restructuring is involved. We re-underwrite loans at the time of restructuring to determine whether there is sufficient evidence of sustained repayment capacity based on the borrower's documented income, debt to income ratios, and other factors. Loans lacking sufficient evidence of sustained repayment capacity at the time of modification are charged down to the fair value of the collateral, if applicable. For an accruing loan that



has been modified, if the borrower has demonstrated performance under the previous terms and the underwriting process shows the capacity to continue to perform under the restructured terms, the loan will generally remain in accruing status. Otherwise, the loan will be placed in nonaccrual status until the borrower demonstrates a sustained period of performance, generally six consecutive months of payments, or equivalent, inclusive of consecutive payments made prior to modification. Loans will also be placed on nonaccrual, and a corresponding charge-off is recorded to the loan balance, when we believe that principal and interest contractually due under the modified agreement will not be collectible.

Table 35: Analysis of Changes in TDRs

Table 35 provides an analysis of the changes in TDRs. Loans modified more than once are reported as TDR inflows only in the period they are first modified. Other than resolutions such as foreclosures, sales and transfers to held for sale, we may remove loans held for investment from TDR classification, but only if they have been refinanced or restructured at market terms and qualify as a new loan.

<table><tr><td rowspan="2">(in millions)</td><td colspan="6">Quarter ended</td></tr><tr><td>Dec 31, 2015</td><td>Sep 30, 2015</td><td>Jun 30, 2015</td><td>Mar 31, 2015</td><td>Year ended Dec. 31, 2015</td><td>2014</td></tr><tr><td>Commercial TDRs</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Balance, beginning of period</td><td>$ 2,830</td><td>2,786</td><td>2,866</td><td>2,920</td><td>2,920</td><td>3,765</td></tr><tr><td>Inflows (1)</td><td>474</td><td>573</td><td>372</td><td>310</td><td>1,729</td><td>1,158</td></tr><tr><td>Outflows</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Charge-offs</td><td>(109)</td><td>(86)</td><td>(20)</td><td>(26)</td><td>(241)</td><td>(155)</td></tr><tr><td>Foreclosure</td><td>(64)</td><td>(30)</td><td>(5)</td><td>(11)</td><td>(110)</td><td>(50)</td></tr><tr><td>Payments, sales and other (2)</td><td>(426)</td><td>(413)</td><td>(427)</td><td>(327)</td><td>(1,593)</td><td>(1,798)</td></tr><tr><td>Balance, end of period</td><td>2,705</td><td>2,830</td><td>2,786</td><td>2,866</td><td>2,705</td><td>2,920</td></tr><tr><td>Consumer TDRs</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Balance, beginning of period</td><td>20,429</td><td>21,008</td><td>21,363</td><td>21,629</td><td>21,629</td><td>22,696</td></tr><tr><td>Inflows (1)</td><td>672</td><td>753</td><td>747</td><td>755</td><td>2,927</td><td>4,010</td></tr><tr><td>Outflows</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Charge-offs</td><td>(73)</td><td>(79)</td><td>(71)</td><td>(88)</td><td>(311)</td><td>(515)</td></tr><tr><td>Foreclosure</td><td>(226)</td><td>(226)</td><td>(242)</td><td>(245)</td><td>(939)</td><td>(1,163)</td></tr><tr><td>Payments, sales and other (2)</td><td>(786)</td><td>(998)</td><td>(807)</td><td>(668)</td><td>(3,259)</td><td>(3,201)</td></tr><tr><td>Net change in trial modifications (3)</td><td>(19)</td><td>(29)</td><td>18</td><td>(20)</td><td>(50)</td><td>(198)</td></tr><tr><td>Balance, end of period</td><td>19,997</td><td>20,429</td><td>21,008</td><td>21,363</td><td>19,997</td><td>21,629</td></tr><tr><td>Total TDRs</td><td>$ 22,702</td><td>23,259</td><td>23,794</td><td>24,229</td><td>22,702</td><td>24,549</td></tr></table>

(1) Inflows include loans that both modify and resolve within the period as well as advances on loans that modified in a prior period.

(2) Other outflows include normal amortization/accretion of loan basis adjustments and loans transferred to held-for-sale. It also includes $6 million of loans refinanced or restructured at market terms and qualifying as new loans and removed from TDR classification for the quarter ended December 31, 2015, while no loans were removed from TDR classification for the quarters ended September 30, June 30, and March 31, 2015. During 2014, $1 million of loans refinanced or structured as new loans and were removed from TDR classification.

(3) Net change in trial modifications includes: inflows of new TDRs entering the trial payment period, net of outflows for modifications that either (i) successfully perform and enter into a permanent modification, or (ii) did not successfully perform according to the terms of the trial period plan and are subsequently charged-off, foreclosed upon or otherwise resolved. Our experience is that substantially all of the mortgages that enter a trial payment period program are successful in completing the program requirements.



## Risk Management – Credit Risk Management (continued)

LOANS 90 DAYS OR MORE PAST DUE AND STILL ACCRUING
Loans 90 days or more past due as to interest or principal are still accruing if they are (1) well-secured and in the process of collection or (2) real estate 1-4 family mortgage loans or consumer loans exempt under regulatory rules from being classified as nonaccrual until later delinquency, usually 120 days past due. PCI loans are not included in past due and still accruing loans even though they are 90 days or more contractually past due. These PCI loans are considered to be accruing because they continue to earn interest from accretable yield, independent of performance in accordance with their contractual terms.

Excluding insured/guaranteed loans, loans 90 days or more past due and still accruing at December 31, 2015, were up $61 million, or 7%, from December 31, 2014, primarily due to increases in our credit card and dealer floorplan lending businesses, partially offset by improvement in consumer real estate lending.

Loans 90 days or more past due and still accruing whose repayments are predominantly insured by the FHA or guaranteed by the VA for mortgages and the U.S. Department of Education for student loans under the Federal Family Education Loan Program (FFELP) were $13.4 billion at December 31, 2015, down from $16.9 billion at December 31, 2014, due to improving credit trends.

Table 36 reflects non-PCI loans 90 days or more past due and still accruing by class for loans not government insured/guaranteed. For additional information on delinquencies by loan class, see Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.

Table 36: Loans 90 Days or More Past Due and Still Accruing

<table><tr><td rowspan="2">(in millions)</td><td colspan="5">December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td><td>2012</td><td>2011</td></tr><tr><td>Total (excluding PCI (1)):</td><td>$ 14,380</td><td>17,810</td><td>23,219</td><td>23,245</td><td>22,569</td></tr><tr><td>Less: FHA insured/guaranteed by the VA (2)(3)</td><td>13,373</td><td>16,827</td><td>21,274</td><td>20,745</td><td>19,240</td></tr><tr><td>Less: Student loans guaranteed under the FFELP (4)</td><td>26</td><td>63</td><td>900</td><td>1,065</td><td>1,281</td></tr><tr><td>Total, not government insured/guaranteed</td><td>$ 981</td><td>920</td><td>1,045</td><td>1,435</td><td>2,048</td></tr><tr><td>By segment and class, not government insured/guaranteed:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 97</td><td>31</td><td>11</td><td>48</td><td>159</td></tr><tr><td>Real estate mortgage</td><td>13</td><td>16</td><td>35</td><td>228</td><td>256</td></tr><tr><td>Real estate construction</td><td>4</td><td>—</td><td>97</td><td>27</td><td>89</td></tr><tr><td>Total commercial</td><td>114</td><td>47</td><td>143</td><td>303</td><td>504</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage (3)</td><td>224</td><td>260</td><td>354</td><td>564</td><td>781</td></tr><tr><td>Real estate 1-4 family junior lien mortgage (3)</td><td>65</td><td>83</td><td>86</td><td>133</td><td>279</td></tr><tr><td>Credit card</td><td>397</td><td>364</td><td>321</td><td>310</td><td>346</td></tr><tr><td>Automobile</td><td>79</td><td>73</td><td>55</td><td>40</td><td>51</td></tr><tr><td>Other revolving credit and installment</td><td>102</td><td>93</td><td>86</td><td>85</td><td>87</td></tr><tr><td>Total consumer</td><td>867</td><td>873</td><td>902</td><td>1,132</td><td>1,544</td></tr><tr><td>Total, not government insured/guaranteed</td><td>$ 981</td><td>920</td><td>1,045</td><td>1,435</td><td>2,048</td></tr></table>

(1) PCI loans totaled $2.9 billion, $3.7 billion, $4.5 billion, $6.0 billion and $8.7 billion at December 31, 2015, 2014, 2013, 2012 and 2011, respectively.

(2) Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA.

(3) Includes mortgages held for sale 90 days or more past due and still accruing.

(4) Represents loans whose repayments are predominantly guaranteed by agencies on behalf of the U.S. Department of Education under the FFELP. In fourth quarter 2014, substantially all government guaranteed loans were sold.



Table 37: Net Charge-offs

<table><tr><td rowspan="3"></td><td colspan="4">Year ended</td><td colspan="7">Quarter ended</td></tr><tr><td colspan="2">December 31,</td><td colspan="2">December 31,</td><td colspan="2">September 30,</td><td colspan="2">June 30,</td><td colspan="3">March 31,</td></tr><tr><td>Net loan charge-offs</td><td>% of avg. loans</td><td>Net loan charge-offs</td><td>% of avg. loans (1)</td><td>Net loan charge-offs</td><td>% of avg. loans (1)</td><td>Net Loan charge-offs</td><td>% of avg. loans (1)</td><td>Net loan charge-offs</td><td>% of avg. loans (1)</td><td></td></tr><tr><td>($ in millions)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>2015</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 482</td><td>0.17%</td><td>$ 215</td><td>0.29%</td><td>$ 122</td><td>0.17%</td><td>$ 81</td><td>0.12%</td><td>$ 64</td><td>0.10%</td><td></td><td></td><td></td></tr><tr><td>Real estate mortgage</td><td>(68)</td><td>(0.06)</td><td>(19)</td><td>(0.05)</td><td>(23)</td><td>(0.08)</td><td>(15)</td><td>(0.05)</td><td>(11)</td><td>(0.04)</td><td></td><td></td><td></td></tr><tr><td>Real estate construction</td><td>(33)</td><td>(0.16)</td><td>(10)</td><td>(0.18)</td><td>(8)</td><td>(0.15)</td><td>(6)</td><td>(0.11)</td><td>(9)</td><td>(0.19)</td><td></td><td></td><td></td></tr><tr><td>Lease financing</td><td>6</td><td>0.05</td><td>1</td><td>0.01</td><td>3</td><td>0.11</td><td>2</td><td>0.06</td><td>—</td><td>—</td><td></td><td></td><td></td></tr><tr><td>Total commercial</td><td>387</td><td>0.09</td><td>187</td><td>0.16</td><td>94</td><td>0.08</td><td>62</td><td>0.06</td><td>44</td><td>0.04</td><td></td><td></td><td></td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>262</td><td>0.10</td><td>50</td><td>0.07</td><td>62</td><td>0.09</td><td>67</td><td>0.10</td><td>83</td><td>0.13</td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>376</td><td>0.67</td><td>70</td><td>0.52</td><td>89</td><td>0.64</td><td>94</td><td>0.66</td><td>123</td><td>0.85</td><td></td><td></td><td></td></tr><tr><td>Credit card</td><td>941</td><td>3.00</td><td>243</td><td>2.93</td><td>216</td><td>2.71</td><td>243</td><td>3.21</td><td>239</td><td>3.19</td><td></td><td></td><td></td></tr><tr><td>Automobile</td><td>417</td><td>0.72</td><td>135</td><td>0.90</td><td>113</td><td>0.76</td><td>68</td><td>0.48</td><td>101</td><td>0.73</td><td></td><td></td><td></td></tr><tr><td>Other revolving credit and installment</td><td>509</td><td>1.36</td><td>146</td><td>1.49</td><td>129</td><td>1.35</td><td>116</td><td>1.26</td><td>118</td><td>1.32</td><td></td><td></td><td></td></tr><tr><td>Total consumer</td><td>2,505</td><td>0.55</td><td>644</td><td>0.56</td><td>609</td><td>0.53</td><td>588</td><td>0.53</td><td>664</td><td>0.60</td><td></td><td></td><td></td></tr><tr><td>Total</td><td>$ 2,892</td><td>0.33%</td><td>$ 831</td><td>0.36%</td><td>$ 703</td><td>0.31%</td><td>$ 650</td><td>0.30%</td><td>$ 708</td><td>0.33%</td><td></td><td></td><td></td></tr><tr><td>2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 258</td><td>0.10%</td><td>$ 82</td><td>0.12%</td><td>$ 67</td><td>0.11%</td><td>$ 60</td><td>0.10%</td><td>$ 49</td><td>0.08%</td><td></td><td></td><td></td></tr><tr><td>Real estate mortgage</td><td>(94)</td><td>(0.08)</td><td>(25)</td><td>(0.09)</td><td>(37)</td><td>(0.13)</td><td>(10)</td><td>(0.04)</td><td>(22)</td><td>(0.08)</td><td></td><td></td><td></td></tr><tr><td>Real estate construction</td><td>(127)</td><td>(0.72)</td><td>(26)</td><td>(0.56)</td><td>(58)</td><td>(1.27)</td><td>(20)</td><td>(0.47)</td><td>(23)</td><td>(0.54)</td><td></td><td></td><td></td></tr><tr><td>Lease financing</td><td>7</td><td>0.06</td><td>1</td><td>0.05</td><td>4</td><td>0.10</td><td>1</td><td>0.05</td><td>1</td><td>0.03</td><td></td><td></td><td></td></tr><tr><td>Total commercial</td><td>44</td><td>0.01</td><td>32</td><td>0.03</td><td>(24)</td><td>0.02</td><td>31</td><td>0.03</td><td>5</td><td>0.01</td><td></td><td></td><td></td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>509</td><td>0.19</td><td>88</td><td>0.13</td><td>114</td><td>0.17</td><td>137</td><td>0.21</td><td>170</td><td>0.27</td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>626</td><td>1.00</td><td>134</td><td>0.88</td><td>140</td><td>0.90</td><td>160</td><td>1.02</td><td>192</td><td>1.19</td><td></td><td></td><td></td></tr><tr><td>Credit card</td><td>864</td><td>3.14</td><td>221</td><td>2.97</td><td>201</td><td>2.87</td><td>211</td><td>3.20</td><td>231</td><td>3.57</td><td></td><td></td><td></td></tr><tr><td>Automobile</td><td>380</td><td>0.70</td><td>132</td><td>0.94</td><td>112</td><td>0.81</td><td>46</td><td>0.35</td><td>90</td><td>0.70</td><td></td><td></td><td></td></tr><tr><td>Other revolving credit and installment</td><td>522</td><td>1.35</td><td>128</td><td>1.45</td><td>125</td><td>1.46</td><td>132</td><td>1.22</td><td>137</td><td>1.29</td><td></td><td></td><td></td></tr><tr><td>Total consumer</td><td>2,901</td><td>0.65</td><td>703</td><td>0.63</td><td>692</td><td>0.62</td><td>686</td><td>0.62</td><td>820</td><td>0.75</td><td></td><td></td><td></td></tr><tr><td>Total</td><td>$ 2,945</td><td>0.35%</td><td>$ 735</td><td>0.34%</td><td>$ 668</td><td>0.32%</td><td>$ 717</td><td>0.35%</td><td>$ 825</td><td>0.41%</td><td></td><td></td><td></td></tr></table>

(1) Quarterly net charge-offs (recoveries) as a percentage of average respective loans are annualized.

Table 37 presents net charge-offs for the four quarters and full year of 2015 and 2014. Net charge-offs in 2015 were $2.9 billion (0.33% of average total loans outstanding) compared with $2.9 billion (0.35%) in 2014. The increase in commercial and industrial net charge-offs in 2015 reflected continued deterioration within the oil and gas portfolio. Our commercial real estate portfolios were in a net recovery position every quarter in 2015 and 2014. We continued to have strong credit improvement in our residential real estate secured portfolios, benefiting from improvement in the housing market, with losses down $497 million, or 44%, from 2014.



## Risk Management – Credit Risk Management (continued)

ALLOWANCE FOR CREDIT LOSSES The allowance for credit losses, which consists of the allowance for loan losses and the allowance for unfunded credit commitments, is management's estimate of credit losses inherent in the loan portfolio and unfunded credit commitments at the balance sheet date, excluding loans carried at fair value. The detail of the changes in the allowance for credit losses by portfolio segment (including charge-offs and recoveries by loan class) is in Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.

We apply a disciplined process and methodology to establish our allowance for credit losses each quarter. This process takes into consideration many factors, including historical and forecasted loss trends, loan-level credit quality ratings and loan grade-specific characteristics. The process involves subjective and complex judgments. In addition, we review a variety of credit metrics and trends. These credit metrics and trends, however, do not solely determine the amount of the allowance as we use several analytical tools. Our estimation approach for the commercial portfolio reflects the estimated probability of default in accordance with the borrower's financial strength, and the severity of loss in the event of default, considering the quality of any underlying collateral. Probability of default and severity at the time of default are statistically derived through historical observations of defaults and losses after default within each credit risk rating. Our estimation approach for the consumer portfolio uses forecasted losses that represent our best estimate of inherent loss based on historical experience, quantitative and other mathematical techniques over the loss emergence period. For additional information on our allowance for credit losses, see the "Critical Accounting Policies – Allowance for Credit Losses" section and Note 1 (Summary of Significant Accounting Policies) and Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.

Table 38 presents the allocation of the allowance for credit losses by loan segment and class for the last five years.

Table 38: Allocation of the Allowance for Credit Losses (ACL)

<table><tr><td rowspan="2"></td><td colspan="2">Dec 31, 2015</td><td colspan="2">Dec 31, 2014</td><td colspan="2">Dec 31, 2013</td><td colspan="2">Dec 31, 2012</td><td colspan="2">Dec 31, 2011</td></tr><tr><td></td><td colspan="2">Loans as % of total loans</td><td colspan="2">Loans as % of total loans</td><td colspan="2">as % of total loans</td><td colspan="2">Loans as % of total loans</td><td rowspan="2">Loans as % of total loans</td></tr><tr><td>(in millions)</td><td>ACL</td><td></td><td>ACL</td><td></td><td>ACL</td><td></td><td>ACL</td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 4,231</td><td>33%</td><td>$ 3,506</td><td>32%</td><td>$ 3,040</td><td>29%</td><td>$ 2,789</td><td>28%</td><td>$ 2,810</td><td>27%</td></tr><tr><td>Real estate mortgage</td><td>1,264</td><td>13</td><td>1,576</td><td>13</td><td>2,157</td><td>14</td><td>2,284</td><td>13</td><td>2,570</td><td>14</td></tr><tr><td>Real estate construction</td><td>1,210</td><td>3</td><td>1,097</td><td>2</td><td>775</td><td>2</td><td>552</td><td>2</td><td>893</td><td>2</td></tr><tr><td>Lease financing</td><td>167</td><td>1</td><td>198</td><td>1</td><td>131</td><td>1</td><td>89</td><td>2</td><td>85</td><td>2</td></tr><tr><td>Total commercial</td><td>6,872</td><td>50</td><td>6,377</td><td>48</td><td>6,103</td><td>46</td><td>5,714</td><td>45</td><td>6,358</td><td>45</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>1,895</td><td>30</td><td>2,878</td><td>31</td><td>4,087</td><td>32</td><td>6,100</td><td>31</td><td>6,934</td><td>30</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>1,223</td><td>6</td><td>1,566</td><td>7</td><td>2,534</td><td>8</td><td>3,462</td><td>10</td><td>3,897</td><td>11</td></tr><tr><td>Credit card</td><td>1,412</td><td>4</td><td>1,271</td><td>4</td><td>1,224</td><td>3</td><td>1,234</td><td>3</td><td>1,294</td><td>3</td></tr><tr><td>Automobile</td><td>529</td><td>6</td><td>516</td><td>6</td><td>475</td><td>6</td><td>417</td><td>6</td><td>555</td><td>6</td></tr><tr><td>Other revolving credit and installment</td><td>581</td><td>4</td><td>561</td><td>4</td><td>548</td><td>5</td><td>550</td><td>5</td><td>630</td><td>5</td></tr><tr><td>Total consumer</td><td>5,640</td><td>50</td><td>6,792</td><td>52</td><td>8,868</td><td>54</td><td>11,763</td><td>55</td><td>13,310</td><td>55</td></tr><tr><td>Total</td><td>$ 12,512</td><td>100%</td><td>$ 13,169</td><td>100%</td><td>$ 14,971</td><td>100%</td><td>$ 17,477</td><td>100%</td><td>$ 19,668</td><td>100%</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td></td><td>Dec 31, 2015</td><td></td><td>Dec 31, 2014</td><td></td><td>Dec 31, 2013</td><td></td><td>Dec 31, 2012</td><td></td><td>Dec 31, 2011</td><td></td></tr><tr><td>Components:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Allowance for loan losses</td><td>$ 11,545</td><td></td><td>12,319</td><td></td><td>14,502</td><td></td><td>17,060</td><td></td><td>19,372</td><td></td></tr><tr><td>Allowance for unfunded credit commitments</td><td>967</td><td></td><td>850</td><td></td><td>469</td><td></td><td>417</td><td></td><td>296</td><td></td></tr><tr><td>Allowance for credit losses</td><td>$ 12,512</td><td></td><td>13,169</td><td></td><td>14,971</td><td></td><td>17,477</td><td></td><td>19,668</td><td></td></tr><tr><td>Allowance for loan losses as a percentage of total loans</td><td></td><td>1.26%</td><td></td><td>1.43</td><td></td><td>1.76</td><td></td><td>2.13</td><td></td><td>2.52</td></tr><tr><td>Allowance for loan losses as a percentage of total net charge-offs</td><td></td><td>399</td><td></td><td>418</td><td></td><td>322</td><td></td><td>189</td><td></td><td>171</td></tr><tr><td>Allowance for credit losses as a percentage of total loans</td><td></td><td>1.37</td><td></td><td>1.53</td><td></td><td>1.82</td><td></td><td>2.19</td><td></td><td>2.56</td></tr><tr><td>Allowance for credit losses as a percentage of total nonaccrual loans</td><td></td><td>110</td><td></td><td>103</td><td></td><td>96</td><td></td><td>85</td><td></td><td>92</td></tr></table>



In addition to the allowance for credit losses, there was $1.9 billion at December 31, 2015, and $2.9 billion at December 31, 2014, of nonaccretable difference to absorb losses for PCI loans. The allowance for credit losses is lower than otherwise would have been required without PCI loan accounting. As a result of PCI loans, certain ratios of the Company may not be directly comparable with credit-related metrics for other financial institutions. Additionally, loans purchased at fair value generally reflect a lifetime credit loss adjustment and therefore do not initially require additions to the allowance as is typically associated with loan growth. For additional information on PCI loans, see the “Risk Management – Credit Risk Management – Purchased Credit-Impaired Loans” section, Note 1 (Summary of Significant Accounting Policies) and Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.

The ratio of the allowance for credit losses to total nonaccrual loans may fluctuate significantly from period to period due to such factors as the mix of loan types in the portfolio, borrower credit strength and the value and marketability of collateral. Over one-half of our nonaccrual loans were real estate 1-4 family first and junior lien mortgage loans at December 31, 2015.

The allowance for credit losses declined in 2015, which reflected continued credit improvement, particularly in our residential real estate portfolios and primarily associated with continued improvement in the housing market, partially offset by an increase in our commercial allowance to reflect deterioration in the oil and gas portfolio. The total provision for credit losses was $2.4 billion in 2015, $1.4 billion in 2014 and $2.3 billion in 2013. The 2015 provision for credit losses was $450 million less than net charge-offs, due to strong underlying credit, and improvement in the housing market. The 2014 provision was $1.6 billion less than net charge-offs, and the 2013 provision was $2.2 billion less than net charge-offs. For each of 2014 and 2013, the provision was influenced by continually improving credit performance.
We believe the allowance for credit losses of $12.5 billion at December 31, 2015, was appropriate to cover credit losses inherent in the loan portfolio, including unfunded credit commitments, at that date. Approximately $1.2 billion of the allowance at December 31, 2015 was allocated to our oil and gas portfolio, however the entire allowance is available to absorb credit losses inherent in the total loan portfolio. The allowance for credit losses is subject to change and reflects existing factors as of the date of determination, including economic or market conditions and ongoing internal and external examination processes. Due to the sensitivity of the allowance for credit losses to changes in the economic and business environment, it is possible that we will incur incremental credit losses not anticipated as of the balance sheet date. Future allowance levels may increase or decrease based on a variety of factors, including loan growth, portfolio performance and general economic conditions. Our process for determining the allowance for credit losses is discussed in the “Critical Accounting Policies – Allowance for Credit Losses” section and Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.



## Risk Management – Credit Risk Management (continued)

## LIABILITY FOR MORTGAGE LOAN REPURCHASE LOSSES

We sell residential mortgage loans to various parties, including (1) government-sponsored entities (GSEs) Federal Home Loan Mortgage Corporation (FHLMC) and Federal National Mortgage Association (FNMA) who include the mortgage loans in GSE-guaranteed mortgage securitizations, (2) SPEs that issue private label MBS, and (3) other financial institutions that purchase mortgage loans for investment or private label securitization. In addition, we pool FHA-insured and VA-guaranteed mortgage loans that are then used to back securities guaranteed by the Government National Mortgage Association (GNMA). We may be required to repurchase these mortgage loans, indemnify the securitization trust, investor or insurer, or reimburse the securitization trust, investor or insurer for credit losses incurred on loans (collectively, repurchase) in the event of a breach of contractual representations or warranties that is not remedied within a period (usually 90 days or less) after we receive notice of the breach. The majority of repurchase demands are on loans that default in the first 24 to 36 months following origination of the mortgage loan.

In connection with our sales and securitization of residential mortgage loans to various parties, we have established a mortgage repurchase liability, initially at fair value, related to various representations and warranties that reflect management’s estimate of losses for loans for which we could have a repurchase obligation, whether or not we currently service those loans, based on a combination of factors. Our mortgage repurchase liability estimation process also incorporates a forecast of repurchase demands associated with mortgage insurance rescission activity.

Because we retain the servicing for most of the mortgage loans we sell or securitize, we believe the quality of our residential mortgage loan servicing portfolio provides helpful information in evaluating our repurchase liability. Of the $1.6 trillion in the residential mortgage loan servicing portfolio at December 31, 2015, 95% was current and less than 2% was subprime at origination. Our combined delinquency and foreclosure rate on this portfolio was 5.18% at December 31, 2015, compared with 5.79% at December 31, 2014. Three percent of this portfolio is private label securitizations for which we originated the loans and, therefore, have some repurchase risk.
The overall level of unresolved repurchase demands and mortgage insurance rescissions outstanding at December 31, 2015, was $62 million, representing 280 loans, down from $183 million, or 839 loans, a year ago, as we observed a decline in new demands and continued to work through the outstanding demands and mortgage insurance rescissions.

Customary with industry practice, we have the right of recourse against correspondent lenders from whom we have purchased loans with respect to representations and warranties. Historical recovery rates as well as projected lender performance are incorporated in the establishment of our mortgage repurchase liability.

We do not typically receive repurchase requests from GNMA, FHA and the Department of Housing and Urban Development (HUD) or VA. As an originator of an FHA-insured or VA-guaranteed loan, we are responsible for obtaining the insurance with the FHA or the guarantee with the VA. To the extent we are not able to obtain the insurance or the guarantee we must request permission to repurchase the loan from the GNMA pool. Such repurchases from GNMA pools typically represent a self-initiated process upon discovery of the uninsurable loan (usually within 180 days from funding of the loan). Alternatively, in lieu of repurchasing loans from GNMA pools, we may be asked by FHA/HUD or the VA to indemnify them (as applicable) for defects found in the Post Endorsement Technical Review process or audits performed by FHA/HUD or the VA. The Post Endorsement Technical Review is a process whereby HUD performs underwriting audits of closed/insured FHA loans for potential deficiencies. Our liability for mortgage loan repurchase losses incorporates probable losses associated with such indemnification.

Table 39 summarizes the changes in our mortgage repurchase liability. We incurred net losses on repurchased loans and investor reimbursements totaling $78 million in 2015, compared with $144 million in 2014.

Table 39: Changes in Mortgage Repurchase Liability

<table><tr><td rowspan="2">(in millions)</td><td colspan="8">Quarter ended</td></tr><tr><td>Dec 31, 2015</td><td>Sep 30, 2015</td><td>Jun 30, 2015</td><td>Mar 31, 2015</td><td>2014</td><td>Year ended Dec. 31, 2014</td><td>2013</td><td></td></tr><tr><td>Balance, beginning of period</td><td>$ 538</td><td>557</td><td>586</td><td>615</td><td>615</td><td>899</td><td>2,206</td><td></td></tr><tr><td>Provision for repurchase losses:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Loan sales</td><td>9</td><td>11</td><td>13</td><td>10</td><td>43</td><td>44</td><td>143</td><td></td></tr><tr><td>Change in estimate (1)</td><td>(128)</td><td>(17)</td><td>(31)</td><td>(26)</td><td>(202)</td><td>(184)</td><td>285</td><td></td></tr><tr><td>Total additions (reductions)</td><td>(119)</td><td>(6)</td><td>(18)</td><td>(16)</td><td>(159)</td><td>(140)</td><td>428</td><td></td></tr><tr><td>Losses (2)</td><td>(41)</td><td>(13)</td><td>(11)</td><td>(13)</td><td>(78)</td><td>(144)</td><td>(1,735)</td><td></td></tr><tr><td>Balance, end of period</td><td>$ 378</td><td>538</td><td>557</td><td>586</td><td>378</td><td>615</td><td>899</td><td></td></tr></table>

(1) Results from changes in investor demand and mortgage insurer practices, credit deterioration and changes in the financial stability of correspondent lenders.
(2) Year ended December 31, 2013, reflects $746 million as a result of the agreement with FHLMC that resolves substantially all repurchase liabilities related to loans sold to FHLMC prior to January 1, 2009. Year ended December 31, 2013, reflects $508 million as a result of the agreement with FNMA that resolves substantially all repurchase liabilities related to loans sold to FNMA that were originated prior to January 1, 2009.



Our liability for mortgage repurchases, included in “Accrued expenses and other liabilities” in our consolidated balance sheet, represents our best estimate of the probable loss that we expect to incur for various representations and warranties in the contractual provisions of our sales of mortgage loans. The mortgage repurchase liability estimation process requires management to make difficult, subjective and complex judgments about matters that are inherently uncertain, including demand expectations, economic factors, and the specific characteristics of the loans subject to repurchase. Our evaluation considers all vintages and the collective actions of the GSEs and their regulator, the Federal Housing Finance Agency (FHFA), mortgage insurers and our correspondent lenders. We maintain regular contact with the GSEs, the FHFA, and other significant investors to monitor their repurchase demand practices and issues as part of our process to update our repurchase liability estimate as new information becomes available. The liability was $378 million at December 31, 2015, and $615 million at December 31, 2014. In 2015, we released $159 million, which increased net gains on mortgage loan origination/sales activities, compared with a release of $140 million in 2014. The release in 2015 was primarily due to resolving certain exposures and a re-estimation of our liability based on recently observed trends.

Because of the uncertainty in the various estimates underlying the mortgage repurchase liability, there is a range of losses in excess of the recorded mortgage repurchase liability that are reasonably possible. The estimate of the range of possible loss for representations and warranties does not represent a probable loss, and is based on currently available information, significant judgment, and a number of assumptions that are subject to change. The high end of this range of reasonably possible losses exceeded our recorded liability by $293 million at December 31, 2015, and was determined based upon modifying the assumptions (particularly to assume significant changes in investor repurchase demand practices) used in our best estimate of probable loss to reflect what we believe to be the high end of reasonably possible adverse assumptions. Our estimate of reasonably possible losses decreased in 2015 as court rulings during the year provided a better understanding of our exposure to repurchase risk. For additional information on our repurchase liability, see Note 9 (Mortgage Banking Activities) to Financial Statements in this Report.

RISKS RELATING TO SERVICING ACTIVITIES In addition to servicing loans in our portfolio, we act as servicer and/or master servicer of residential mortgage loans included in GSE-guaranteed mortgage securitizations, GNMA-guaranteed mortgage securitizations of FHA-insured/VA-guaranteed mortgages and private label mortgage securitizations, as well as for unsecuritized loans owned by institutional investors. The following discussion summarizes the primary duties and requirements of servicing and related industry developments.

## General Servicing Duties and Requirements

The loans we service were originated by us or by other mortgage loan originators. As servicer, our primary duties are typically to (1) collect payments due from borrowers, (2) advance certain delinquent payments of principal and interest on the mortgage loans, (3) maintain and administer any hazard, title or primary mortgage insurance policies relating to the mortgage loans, (4) maintain any required escrow accounts for payment of taxes and insurance and administer escrow payments, (5) foreclose on defaulted mortgage loans or, to the extent consistent with the related servicing agreement, consider alternatives to foreclosure, such as loan modifications or short sales, and (6) for loans sold into private label securitizations, manage the foreclosed property through liquidation. As master servicer, our primary duties are typically to (1) supervise, monitor and oversee the servicing of the mortgage loans by the servicer, (2) consult with each servicer and use reasonable efforts to cause the servicer to observe its servicing obligations, (3) prepare monthly distribution statements to security holders and, if required by the securitization documents, certain periodic reports required to be filed with the SEC, (4) if required by the securitization documents, calculate distributions and loss allocations on the mortgage-backed securities, (5) prepare tax and information returns of the securitization trust, and (6) advance amounts required by non-affiliated servicers who fail to perform their advancing obligations.

Each agreement under which we act as servicer or master servicer generally specifies a standard of responsibility for actions we take in such capacity and provides protection against expenses and liabilities we incur when acting in compliance with the specified standard. For example, most private label securitization agreements under which we act as servicer or master servicer typically provide that the servicer and the master servicer are entitled to indemnification by the securitization trust for taking action or refraining from taking action in good faith or for errors in judgment. However, we are not indemnified, but rather are required to indemnify the securitization trustee, against any failure by us, as servicer or master servicer, to perform our servicing obligations or against any of our acts or omissions that involve willful misfeasance, bad faith or gross negligence in the performance of, or reckless disregard of, our duties. In addition, if we commit a material breach of our obligations as servicer or master servicer, we may be subject to termination if the breach is not cured within a specified period following notice, which can generally be given by the securitization trustee or a specified percentage of security holders. Whole loan sale contracts under which we act as servicer generally include similar provisions with respect to our actions as servicer. The standards governing servicing in GSE-guaranteed securitizations, and the possible remedies for violations of such standards, vary, and those standards and remedies are determined by servicing guides maintained by the GSEs, contracts between the GSEs and individual servicers and topical guides published by the GSEs from time to time. Such remedies could include indemnification or repurchase of an affected mortgage loan.

## Consent Orders and Settlement Agreements for Mortgage Servicing and Foreclosure Practices

In connection with our servicing activities we have entered into various settlements with federal and state regulators to resolve certain alleged servicing issues and practices. In general, these settlements required us to provide customers with loan modification relief, refinancing relief, and foreclosure prevention and assistance, as well as imposed certain monetary penalties on us.

In particular, on February 28, 2013, we entered into amendments to an April 2011 Consent Order with both the Office of the Comptroller of the Currency (OCC) and the FRB, which effectively ceased the Independent Foreclosure Review program created by such Consent Order and replaced it with an accelerated remediation commitment to provide foreclosure prevention actions on $1.2 billion of residential mortgage loans, subject to a process to be administered by the OCC and the FRB.



## Risk Management – Credit Risk Management (continued)

During 2014, we reported sufficient foreclosure prevention actions to satisfy the $1.2 billion financial commitment.

In June 2015, we entered into an additional amendment to the April 2011 Consent Order with the OCC to address 15 of the 98 actionable items contained in the April 2011 Consent Order that were still considered open. This amendment requires that we remediate certain activities associated with our mortgage loan servicing practices and allows for the OCC to take additional supervisory action, including possible civil money penalties, if we do not comply with the terms of this amended Consent Order. In addition, this amendment prohibits us from acquiring new mortgage servicing rights or entering into new mortgage servicing contracts, other than mortgage servicing associated with originating mortgage loans or purchasing loans from correspondent clients in our normal course of business. Additionally, this amendment prohibits any new off-shoring of new mortgage servicing activities and requires OCC approval to outsource or sub-service any new mortgage servicing activities.

## Asset/Liability Management

Asset/liability management involves evaluating, monitoring and managing interest rate risk, market risk, liquidity and funding. Primary oversight of interest rate risk and market risk resides with the Finance Committee of our Board of Directors (Board), which oversees the administration and effectiveness of financial risk management policies and processes used to assess and manage these risks. Primary oversight of liquidity and funding resides with the Risk Committee of the Board. At the management level we utilize a Corporate Asset/Liability Management Committee (Corporate ALCO), which consists of senior financial, risk, and business executives, to oversee these risks and report on them periodically to the Board’s Finance Committee and Risk Committee as appropriate. Each of our principal lines of business has its own asset/liability management committee and process linked to the Corporate ALCO process. As discussed in more detail for trading activities below, we employ separate management level oversight specific to market risk. Market risk, in its broadest sense, refers to the possibility that losses will result from the impact of adverse changes in market rates and prices on our trading and non-trading portfolios and financial instruments.

INTEREST RATE RISK Interest rate risk, which potentially can have a significant earnings impact, is an integral part of being a financial intermediary. We are subject to interest rate risk

- assets and liabilities may mature or reprice at different times (for example, if assets reprice faster than liabilities and interest rates are generally falling, earnings will initially decline);

- assets and liabilities may reprice at the same time but by different amounts (for example, when the general level of interest rates is falling, we may reduce rates paid on checking and savings deposit accounts by an amount that is less than the general decline in market interest rates);

- short-term and long-term market interest rates may change by different amounts (for example, the shape of the yield curve may affect new loan yields and funding costs differently);

- the remaining maturity of various assets or liabilities may shorten or lengthen as interest rates change (for example, if long-term mortgage interest rates decline sharply, MBS held in the investment securities portfolio may prepay significantly earlier than anticipated, which could reduce portfolio income); or
- interest rates may also have a direct or indirect effect on loan demand, collateral values, credit losses, mortgage origination volume, the fair value of MSRs and other financial instruments, the value of the pension liability and other items affecting earnings.

We assess interest rate risk by comparing outcomes under various earnings simulations using many interest rate scenarios that differ in the direction of interest rate changes, the degree of change over time, the speed of change and the projected shape of the yield curve. These simulations require assumptions regarding how changes in interest rates and related market conditions could influence drivers of earnings and balance sheet composition such as loan origination demand, prepayment speeds, deposit balances and mix, as well as pricing strategies.

Our risk measures include both net interest income sensitivity and interest rate sensitive noninterest income and expense impacts. We refer to the combination of these exposures as interest rate sensitive earnings. In general, the Company is positioned to benefit from higher interest rates. Currently, our profile is such that net interest income will benefit from higher interest rates as our assets reprice faster and to a greater degree than our liabilities, and, in response to lower market rates, our assets will reprice downward and to a greater degree than our liabilities. Our interest rate sensitive noninterest income and expense is largely driven by mortgage activity, and tends to move in the opposite direction of our net interest income. So, in response to higher interest rates, mortgage activity, primarily refinancing activity, generally declines. And in response to lower rates, mortgage activity generally increases. Mortgage results in our simulations are also impacted by the valuation of MSRs and related hedge positions. See the “Risk Management – Mortgage Banking Interest Rate and Market Risk” section in this Report for more information.

The degree to which these sensitivities offset each other is dependent upon the timing and magnitude of changes in interest rates, and the slope of the yield curve. During a transition to a higher or lower interest rate environment, a reduction or increase in interest-sensitive earnings from the mortgage banking business could occur quickly, while the benefit or detriment from balance sheet repricing could take more time to develop. For example, our lower rate scenarios (scenario 1 and scenario 2) in the following table initially measure a decline in interest rates versus our most likely scenario. Although the performance in these rate scenarios contain initial benefit from increased mortgage banking activity, the result is lower earnings relative to the most likely scenario over time given pressure on net interest income. The higher rate scenarios (scenario 3 and scenario 4) measure the impact of varying degrees of rising short-term and long-term interest rates over the course of the forecast horizon relative to the most likely scenario, both resulting in positive earnings sensitivity.

As of December 31, 2015, our most recent simulations estimate earnings at risk over the next 24 months under a range of both lower and higher interest rates. The results of the simulations are summarized in Table 40, indicating cumulative net income after tax earnings sensitivity relative to the most likely earnings plan over the 24 month horizon (a positive range indicates a beneficial earnings sensitivity measurement relative to the most likely earnings plan and a negative range indicates a detrimental earnings sensitivity relative to the most likely earnings plan).



Table 40: Earnings Sensitivity Over 24 Month Horizon Relative to Most Likely Earnings Plan

<table><tr><td rowspan="2"></td><td rowspan="2">Most likely</td><td colspan="2">Lower rates</td><td colspan="2">Higher rates</td></tr><tr><td>Scenario 1</td><td>Scenario 2</td><td>Scenario 3</td><td>Scenario 4</td></tr><tr><td>Ending rates:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds</td><td>2.12 %</td><td>0.25</td><td>1.86</td><td>2.35</td><td>5.25</td></tr><tr><td>10-year treasury (1)</td><td>3.49</td><td>1.80</td><td>2.99</td><td>3.99</td><td>6.30</td></tr><tr><td>Earnings relative to most likely</td><td>N/A</td><td>(3)-(4) %</td><td>(1)-(2)</td><td>0-5</td><td>0-5</td></tr></table>

(1) U.S. Constant Maturity Treasury Rate

We use the investment securities portfolio and exchange-traded and over-the-counter (OTC) interest rate derivatives to hedge our interest rate exposures. See the “Balance Sheet Analysis – Investment Securities” section in this Report for more information on the use of the available-for-sale and held-to-maturity securities portfolios. The notional or contractual amount, credit risk amount and fair value of the derivatives used to hedge our interest rate risk exposures as of December 31, 2015, and 2014, are presented in Note 16 (Derivatives) to Financial Statements in this Report. We use derivatives for asset/liability management in two main ways:

- to convert the cash flows from selected asset and/or liability instruments/portfolios, including investments, commercial loans and long-term debt, from fixed-rate payments to floating-rate payments, or vice versa; and

- to economically hedge our mortgage origination pipeline, funded mortgage loans and MSRs using interest rate swaps, swaptions, futures, forwards and options.

MORTGAGE BANKING INTEREST RATE AND MARKET RISK
We originate, fund and service mortgage loans, which subjects us to various risks, including credit, liquidity and interest rate risks. Based on market conditions and other factors, we reduce credit and liquidity risks by selling or securitizing a majority of the long-term fixed-rate mortgage and ARM loans we originate. On the other hand, we may hold originated ARMs and fixed-rate mortgage loans in our loan portfolio as an investment for our growing base of deposits. We determine whether the loans will be held for investment or held for sale at the time of commitment. We may subsequently change our intent to hold loans for investment and sell some or all of our ARMs or fixed-rate mortgages as part of our corporate asset/liability management. We may also acquire and add to our securities available for sale a portion of the securities issued at the time we securitize MHFS.

With the decrease in average mortgage interest rates in 2015, our mortgage banking revenue increased as the level of mortgage loan refinance activity increased compared with 2014. The increase in mortgage loan origination income (primarily driven by the increase in mortgage loan volume) more than offset the decrease in net servicing income. Despite the continued slow recovery in the housing sector, and the continued lack of liquidity in the nonconforming secondary markets, our mortgage banking revenue was strong in 2015, reflecting the complementary origination and servicing strengths of the business. The secondary market for agency-conforming mortgages functioned well during 2015.

Interest rate and market risk can be substantial in the mortgage business. Changes in interest rates may potentially reduce total origination and servicing fees, the value of our residential MSRs measured at fair value, the value of MHFS and the associated income and loss reflected in mortgage banking noninterest income, the income and expense associated with instruments (economic hedges) used to hedge changes in the fair value of MSRs and MHFS, and the value of derivative loan commitments (interest rate “locks”) extended to mortgage applicants.

Interest rates affect the amount and timing of origination and servicing fees because consumer demand for new mortgages and the level of refinancing activity are sensitive to changes in mortgage interest rates. Typically, a decline in mortgage interest rates will lead to an increase in mortgage originations and fees and may also lead to an increase in servicing fee income, depending on the level of new loans added to the servicing portfolio and prepayments. Given the time it takes for consumer behavior to fully react to interest rate changes, as well as the time required for processing a new application, providing the commitment, and securitizing and selling the loan, interest rate changes will affect origination and servicing fees with a lag. The amount and timing of the impact on origination and servicing fees will depend on the magnitude, speed and duration of the change in interest rates.

We measure originations of MHFS at fair value where an active secondary market and readily available market prices exist to reliably support fair value pricing models used for these loans. Loan origination fees on these loans are recorded when earned, and related direct loan origination costs are recognized when incurred. We also measure at fair value certain of our other interests held related to residential loan sales and securitizations. We believe fair value measurement for MHFS and other interests held, which we hedge with free-standing derivatives (economic hedges) along with our MSRs measured at fair value, reduces certain timing differences and better matches changes in the value of these assets with changes in the value of derivatives used as economic hedges for these assets. During 2015 and 2014, in response to continued secondary market illiquidity, we continued to originate certain prime non-agency loans to be held for investment for the foreseeable future rather than to be held for sale.

We initially measure all of our MSRs at fair value and carry substantially all of them at fair value depending on our strategy for managing interest rate risk. Under this method, the MSRs are recorded at fair value at the time we sell or securitize the related mortgage loans. The carrying value of MSRs carried at fair value reflects changes in fair value at the end of each quarter and changes are included in net servicing income, a component of mortgage banking noninterest income. If the fair value of the MSRs increases, income is recognized; if the fair value of the MSRs decreases, a loss is recognized. We use a dynamic and sophisticated model to estimate the fair value of our MSRs and periodically benchmark our estimates to independent appraisals. The valuation of MSRs can be highly subjective and involve complex judgments by management about matters that are inherently unpredictable. See “Critical Accounting Policies – Valuation of Residential Mortgage Servicing Rights” section in this Report for additional information. Changes in interest rates influence a variety of significant assumptions included in the periodic valuation of MSRs, including prepayment speeds, expected returns and potential risks on the servicing asset portfolio, the value of escrow balances and other servicing valuation elements.

A decline in interest rates generally increases the propensity for refinancing, reduces the expected duration of the servicing portfolio and therefore reduces the estimated fair value of MSRs. This reduction in fair value causes a charge to income for MSRs carried at fair value, net of any gains on free-standing derivatives (economic hedges) used to hedge MSRs. We may choose not to fully hedge the entire potential decline in the value of our MSRs.



resulting from a decline in interest rates because the potential increase in origination/servicing fees in that scenario provides a partial “natural business hedge.” An increase in interest rates generally reduces the propensity for refinancing, extends the expected duration of the servicing portfolio and, therefore, increases the estimated fair value of the MSRs. However, an increase in interest rates can also reduce mortgage loan demand and, therefore, reduce origination income.

The price risk associated with our MSRs is economically hedged with a combination of highly liquid interest rate forward instruments including mortgage forward contracts, interest rate swaps and interest rate options. All of the instruments included in the hedge are marked to market daily. Because the hedging instruments are traded in highly liquid markets, their prices are readily observable and are fully reflected in each quarter's mark to market. Quarterly MSR hedging results include a combination of directional gain or loss due to market changes as well as any carry income generated. If the economic hedge is effective, its overall directional hedge gain or loss will offset the change in the valuation of the underlying MSR asset. Gains or losses associated with these economic hedges are included in mortgage banking noninterest income. Consistent with our longstanding approach to hedging interest rate risk in the mortgage business, the size of the hedge and the particular combination of forward hedging instruments at any point in time is designed to reduce the volatility of the mortgage business's earnings over various time frames within a range of mortgage interest rates. Because market factors, the composition of the mortgage servicing portfolio and the relationship between the origination and servicing sides of our mortgage business change continually, the types of instruments used in our hedging are reviewed daily and rebalanced based on our evaluation of current market factors and the interest rate risk inherent in our MSRs portfolio. Throughout 2015, our economic hedging strategy generally used forward mortgage purchase contracts that were effective at offsetting the impact of interest rates on the value of the MSR asset.

Mortgage forward contracts are designed to pass the full economics of the underlying reference mortgage securities to the holder of the contract, including both the directional gain and loss from the forward delivery of the reference securities and the corresponding carry income. Carry income represents the contract's price accretion from the forward delivery price to the spot price including both the yield earned on the reference securities and the market implied cost of financing during the period. The actual amount of carry income earned on the hedge each quarter will depend on the amount of the underlying asset that is hedged and the particular instruments included in the hedge. The level of carry income is driven by the slope of the yield curve and other market driven supply and demand factors affecting the specific reference securities. A steep yield curve generally produces higher carry income while a flat or inverted yield curve can result in lower or potentially negative carry income. The level of carry income is also affected by the type of instrument used. In general, mortgage forward contracts tend to produce higher carry income than interest rate swap contracts. Carry income is recognized over the life of the mortgage forward as a component of the contract's mark to market gain or loss.

Hedging the various sources of interest rate risk in mortgage banking is a complex process that requires sophisticated modeling and constant monitoring. While we attempt to balance these various aspects of the mortgage business, there are several potential risks to earnings:
• Valuation changes for MSRs associated with interest rate changes are recorded in earnings immediately within the accounting period in which those interest rate changes occur, whereas the impact of those same changes in interest rates on origination and servicing fees occur with a lag and over time. Thus, the mortgage business could be protected from adverse changes in interest rates over a period of time on a cumulative basis but still display large variations in income from one accounting period to the next.

- The degree to which our net gains on loan originations offsets valuation changes for MSRs is imperfect, varies at different points in the interest rate cycle, and depends not just on the direction of interest rates but on the pattern of quarterly interest rate changes.

- Origination volumes, the valuation of MSRs and hedging results and associated costs are also affected by many factors. Such factors include the mix of new business between ARMs and fixed-rate mortgages, the relationship between short-term and long-term interest rates, the degree of volatility in interest rates, the relationship between mortgage interest rates and other interest rate markets, and other interest rate factors. Additional factors that can impact the valuation of the MSRs include changes in servicing and foreclosure costs due to changes in investor or regulatory guidelines, as well as individual state foreclosure legislation, and changes in discount rates due to market participants requiring a higher return due to updated market expectations on costs and risks associated with investing in MSRs. Many of these factors are hard to predict and we may not be able to directly or perfectly hedge their effect.

- While our hedging activities are designed to balance our mortgage banking interest rate risks, the financial instruments we use may not perfectly correlate with the values and income being hedged. For example, the change in the value of ARM production held for sale from changes in mortgage interest rates may or may not be fully offset by Treasury and LIBOR index-based financial instruments used as economic hedges for such ARMs. Additionally, hedge-carry income we earn on our economic hedges for the MSRs may not continue if the spread between short-term and long-term rates decreases, or there are other changes in the market for mortgage forwards that affect the implied carry.

The total carrying value of our residential and commercial MSRs was $13.7 billion and $14.0 billion at December 31, 2015 and 2014, respectively. The weighted-average note rate on our portfolio of loans serviced for others was 4.37% and 4.45% at December 31, 2015 and 2014, respectively. The carrying value of our total MSRs represented 0.77% and 0.75% of mortgage loans serviced for others at December 31, 2015 and 2014, respectively.

As part of our mortgage banking activities, we enter into commitments to fund residential mortgage loans at specified times in the future. A mortgage loan commitment is an interest rate lock that binds us to lend funds to a potential borrower at a specified interest rate and within a specified period of time, generally up to 60 days after inception of the rate lock. These loan commitments are derivative loan commitments if the loans that will result from the exercise of the commitments will be held for sale. These derivative loan commitments are recognized at fair value on the balance sheet with changes in their fair values recorded as part of mortgage banking noninterest income. The fair value of these commitments include, at inception and during the life of the loan commitment, the expected net future cash flows related to the associated servicing of the loan as part of the fair value measurement of derivative loan commitments.



Changes subsequent to inception are based on changes in fair value of the underlying loan resulting from the exercise of the commitment and changes in the probability that the loan will not fund within the terms of the commitment, referred to as a fall-out factor. The value of the underlying loan commitment is affected primarily by changes in interest rates and the passage of time.

Outstanding derivative loan commitments expose us to the risk that the price of the mortgage loans underlying the commitments might decline due to increases in mortgage interest rates from inception of the rate lock to the funding of the loan. To minimize this risk, we employ mortgage forwards and options, Eurodollar futures and options, and Treasury futures, forwards and options contracts as economic hedges against the potential decreases in the values of the loans. We expect that these derivative financial instruments will experience changes in fair value that will either fully or partially offset the changes in fair value of the derivative loan commitments. However, changes in investor demand, such as concerns about credit risk, can also cause changes in the spread relationships between underlying loan value and the derivative financial instruments that cannot be hedged.

## MARKET RISK – TRADING ACTIVITIES The Finance

Committee of our Board of Directors reviews the acceptable market risk appetite for our trading activities. We engage in trading activities primarily to accommodate the investment and risk management activities of our customers (which involves transactions that are recorded as trading assets and liabilities on our balance sheet), to execute economic hedging to manage certain balance sheet risks and, to a very limited degree, for proprietary trading for our own account. These activities primarily occur within our Wholesale Banking businesses and to a lesser extent other divisions of the Company. All of our trading assets and liabilities, including securities, foreign exchange transactions, commodity transactions, and derivatives are carried at fair value. Income earned related to these trading activities include net interest income and changes in fair value related to trading assets and liabilities. Net interest income earned on trading assets and liabilities is reflected in the interest income and interest expense components of our income statement. Changes in fair value of trading assets and liabilities are reflected in net gains on trading activities, a component of noninterest income in our income statement.

Table 41 presents total revenue from trading activities.

Table 41: Net gains (losses) from Trading Activities

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Interest income (1)</td><td>1,971</td><td>1,685</td><td>1,376</td></tr><tr><td>Less: Interest expense (2)</td><td>357</td><td>382</td><td>307</td></tr><tr><td>Net interest income</td><td>1,614</td><td>1,303</td><td>1,069</td></tr><tr><td>Noninterest income:</td><td></td><td></td><td></td></tr><tr><td>Net gains (losses) from trading activities (3):</td><td></td><td></td><td></td></tr><tr><td>Customer accommodation</td><td>806</td><td>924</td><td>1,278</td></tr><tr><td>Economic hedges and other (4)</td><td>(192)</td><td>233</td><td>332</td></tr><tr><td>Proprietary trading</td><td>—</td><td>4</td><td>13</td></tr><tr><td>Total net gains from trading activities</td><td>614</td><td>1,161</td><td>1,623</td></tr><tr><td>Total trading-related net interest and noninterest income</td><td>2,228</td><td>2,464</td><td>2,692</td></tr></table>

(1) Represents interest and dividend income earned on trading securities.

(2) Represents interest and dividend expense incurred on trading securities we have sold but have not yet purchased.

(3) Represents realized gains (losses) from our trading activity and unrealized gains (losses) due to changes in fair value of our trading positions, attributable to the type of business activity.

(4) Excludes economic hedging of mortgage banking and asset/liability management activities, for which hedge results (realized and unrealized) are reported with the respective hedged activities.

Customer accommodation Customer accommodation activities are conducted to help customers manage their investment and risk management needs. We engage in market-making activities or act as an intermediary to purchase or sell financial instruments in anticipation of or in response to customer needs. This category also includes positions we use to manage our exposure to customer transactions.

For the majority of our customer accommodation trading, we serve as intermediary between buyer and seller. For example, we may purchase or sell a derivative to a customer who wants to manage interest rate risk exposure. We typically enter into offsetting derivative or security positions with a separate counterparty or exchange to manage our exposure to the derivative with our customer. We earn income on this activity based on the transaction price difference between the customer and offsetting derivative or security positions, which is reflected in the fair value changes of the positions recorded in net gains on trading activities.

Customer accommodation trading also includes net gains related to market-making activities in which we take positions to facilitate customer order flow. For example, we may own securities recorded as trading assets (long positions) or sold securities we have not yet purchased, recorded as trading liabilities (short positions), typically on a short-term basis, to facilitate support of buying and selling demand from our customers. As a market maker in these securities, we earn income due to: (1) the difference between the price paid or received for the purchase and sale of the security (bid-ask spread), (2) the net interest income, and (3) the change in fair value of the long or short positions during the short-term period held on our balance sheet. Additionally, we may enter into separate derivative or security positions to manage our exposure related to our long or short security positions. Income earned on this type of market-making activity is reflected in the fair value changes of these positions recorded in net gains on trading activities.



## Risk Management - Asset/Liability Management (continued)

Economic hedges and other Economic hedges in trading are not designated in a hedge accounting relationship and exclude economic hedging related to our asset/liability risk management and substantially all mortgage banking risk management activities. Economic hedging activities include the use of trading securities to economically hedge risk exposures related to non-trading activities or derivatives to hedge risk exposures related to trading assets or trading liabilities. Economic hedges are unrelated to our customer accommodation activities. Other activities include financial assets held for investment purposes that we elected to carry at fair value with changes in fair value recorded to earnings in order to mitigate accounting measurement mismatches or avoid embedded derivative accounting complexities.

Proprietary trading Proprietary trading consists of security or derivative positions executed for our own account based upon market expectations or to benefit from price differences between financial instruments and markets. Proprietary trading activity has been substantially restricted by the Dodd-Frank Act provisions known as the “Volcker Rule.” Accordingly, we reduced and have exited certain business activities as a result of the rule. As discussed within this section and the noninterest income section of our financial results, proprietary trading activity is insignificant to our business and financial results. For more details on the Volcker Rule, see the “Regulatory Reform” section in this Report.

Daily Trading-Related Revenue Table 42 provides information on the distribution of daily trading-related revenues for the Company’s trading portfolio. This trading-related revenue is defined as the change in value of the trading assets and trading liabilities, trading-related net interest income, and trading-related intra-day gains and losses. Net trading-related revenue does not include activity related to long-term positions held for economic hedging purposes, period-end adjustments, and other activity not representative of daily price changes driven by market factors.

Table 42: Distribution of Daily Trading-Related Revenues



Market risk is the risk of possible economic loss from adverse changes in market risk factors such as interest rates, credit spreads, foreign exchange rates, equity prices, commodity prices, mortgage rates and mortgage liquidity. Market risk is intrinsic to the Company’s sales and trading, market making, investing, and risk management activities.

The Company uses Value-at-Risk (VaR) metrics complemented with sensitivity analysis and stress testing in measuring and monitoring market risk. These market risk measures are monitored at both the business unit level and at aggregated levels on a daily basis. Our corporate market risk management function aggregates and monitors all exposures to ensure risk measures are within our established risk appetite. Changes to the market risk profile are analyzed and reported on a daily basis. The Company monitors various market risk exposure measures from a variety of perspectives, including line of business, product, risk type, and legal entity.



VaR is a statistical risk measure used to estimate the potential loss from adverse moves in the financial markets. The VaR measures assume that historical changes in market values (historical simulation analysis) are representative of the potential future outcomes and measure the expected loss over a given time interval (for example, 1 day or 10 days) at a given confidence level. Our historical simulation analysis approach uses historical observations of daily changes in each of the market risk factors from each trading day in the previous 12 months. The risk drivers of each market risk exposure are updated on a daily basis. We measure and report VaR for 1-day and 10-day holding periods at a 99% confidence level. This means we would expect to incur single day losses greater than predicted by VaR estimates for the measured positions one time in every 100 trading days. We treat data from all historical periods as equally relevant and consider using data for the previous 12 months as appropriate for determining VaR. We believe using a 12-month look back period helps ensure the Company’s VaR is responsive to current market conditions.

VaR measurement between different financial institutions is not readily comparable due to modeling and assumption differences from company to company. VaR measures are more useful when interpreted as an indication of trends rather than an absolute measure to be compared across financial institutions.

VaR models are subject to limitations which include, but are not limited to, the use of historical changes in market factors that may not accurately reflect future changes in market factors, and the inability to predict market liquidity in extreme market conditions. All limitations such as model inputs, model assumptions, and calculation methodology risk are monitored by the Corporate Market Risk Group and the Corporate Model Risk Group.
The VaR models measure exposure to the following categories:

• credit risk – exposures from corporate credit spreads, asset-backed security spreads, and mortgage prepayments.

- interest rate risk – exposures from changes in the level, slope, and curvature of interest rate curves and the volatility of interest rates.

• equity risk – exposures to changes in equity prices and volatilities of single name, index, and basket exposures.

• commodity risk – exposures to changes in commodity prices and volatilities.

- foreign exchange risk – exposures to changes in foreign exchange rates and volatilities.

VaR is a primary market risk management measure for assets and liabilities classified as trading positions and is used as a supplemental analysis tool to monitor exposures classified as available for sale (AFS) and other exposures that we carry at fair value.

Trading VaR is the measure used to provide insight into the market risk exhibited by the Company’s trading positions. The Company calculates Trading VaR for risk management purposes to establish line of business and Company-wide risk limits. Trading VaR is calculated based on all trading positions classified as trading assets or trading liabilities on our balance sheet.

Table 43 shows the results of the Company’s Trading General VaR by risk category. As presented in the table, average Trading General VaR was $19 million for the quarter ended December 31, 2015, compared with $21 million for the quarter ended September 30, 2015. The decrease was primarily driven by risk reducing changes in portfolio composition which offset the market volatility experienced during the quarter.

Table 43: Trading 1-Day 99% General VaR by Risk Category

<table><tr><td rowspan="3">(in millions)</td><td colspan="9">Quarter ended</td></tr><tr><td colspan="5">December 31, 2015</td><td colspan="4">September 30, 2015</td></tr><tr><td>Period end</td><td>Average</td><td>Low</td><td>High</td><td>Period end</td><td>Average</td><td>Low</td><td>High</td><td></td></tr><tr><td>Company Trading General VaR Risk Categories</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Credit</td><td>$ 14</td><td>18</td><td>14</td><td>25</td><td>20</td><td>20</td><td>16</td><td>24</td><td></td></tr><tr><td>Interest rate</td><td>8</td><td>9</td><td>5</td><td>13</td><td>18</td><td>14</td><td>6</td><td>22</td><td></td></tr><tr><td>Equity</td><td>13</td><td>14</td><td>12</td><td>16</td><td>16</td><td>14</td><td>12</td><td>16</td><td></td></tr><tr><td>Commodity</td><td>1</td><td>1</td><td>1</td><td>1</td><td>1</td><td>1</td><td>1</td><td>2</td><td></td></tr><tr><td>Foreign exchange</td><td>2</td><td>1</td><td>1</td><td>2</td><td>1</td><td>1</td><td>—</td><td>2</td><td></td></tr><tr><td>Diversification benefit (1)</td><td>(20)</td><td>(24)</td><td></td><td></td><td>(38)</td><td>(29)</td><td></td><td></td><td></td></tr><tr><td>Company Trading General VaR</td><td>18</td><td>19</td><td></td><td></td><td>18</td><td>21</td><td></td><td></td><td></td></tr></table>

(1) The period-end VaR was less than the sum of the VaR components described above, which is due to portfolio diversification. The diversification effect arises because the risks are not perfectly correlated causing a portfolio of positions to usually be less risky than the sum of the risks of the positions alone. The diversification benefit is not meaningful for low and high metrics since they may occur on different days.

Sensitivity Analysis Given the inherent limitations of the VaR models, the Company uses other measures, including sensitivity analysis, to measure and monitor risk. Sensitivity analysis is the measure of exposure to a single risk factor, such as a 0.01% increase in interest rates or a 1% increase in equity prices. We conduct and monitor sensitivity on interest rates, credit spreads, volatility, equity, commodity, and foreign exchange exposure. Sensitivity analysis complements VaR as it provides an indication of risk relative to each factor irrespective of historical market moves.
Stress Testing While VaR captures the risk of loss due to adverse changes in markets using recent historical market data, stress testing captures the Company’s exposure to extreme but low probability market movements. Stress scenarios estimate the risk of losses based on management’s assumptions of abnormal but severe market movements such as severe credit spread widening or a large decline in equity prices. These scenarios assume that the market moves happen instantaneously and no repositioning or hedging activity takes place to mitigate losses as events unfold (a conservative approach since experience demonstrates otherwise).



## Risk Management - Asset/Liability Management (continued)

An inventory of scenarios is maintained representing both historical and hypothetical stress events that affect a broad range of market risk factors with varying degrees of correlation and differing time horizons. Hypothetical scenarios assess the impact of large movements in financial variables on portfolio values. Typical examples include a 1% (100 basis point) increase across the yield curve or a 10% decline in equity market indexes. Historical scenarios utilize an event-driven approach: the stress scenarios are based on plausible but rare events, and the analysis addresses how these events might affect the risk factors relevant to a portfolio.

The Company’s stress testing framework is also used in calculating results in support of the Federal Reserve Board’s Comprehensive Capital Analysis and Review (CCAR) and internal stress tests. Stress scenarios are regularly reviewed and updated to address potential market events or concerns. For more detail on the CCAR process, see the “Capital Management” section in this Report.

Regulatory Market Risk Capital is based on U.S. regulatory agency risk-based capital regulations that are based on the Basel Committee Capital Accord of the Basel Committee on Banking Supervision. The Company must calculate regulatory capital based on the Basel III market risk capital rule, which requires banking organizations with significant trading activities to adjust their capital requirements to better account for the market risks of those activities based on comprehensive and risk sensitive methods and models. The market risk capital rule is intended to cover the risk of loss in value of covered positions due to changes in market conditions.

Composition of Material Portfolio of Covered Positions The positions that are “covered” by the market risk capital rule are generally a subset of our trading assets and trading liabilities, specifically those held by the Company for the purpose of short-term resale or with the intent of benefiting from actual or expected short-term price movements, or to lock in arbitrage profits. Positions excluded from market risk regulatory capital treatment are subject to the credit risk capital rules applicable to the “non-covered” trading positions.

The material portfolio of the Company’s “covered” positions is predominantly concentrated in the trading assets and trading liabilities managed within Wholesale Banking where the substantial portion of market risk capital resides. Wholesale Banking engages in the fixed income, traded credit, foreign exchange, equities, and commodities markets businesses. Other business segments also hold small trading positions covered under the market risk capital rule.

Regulatory Market Risk Capital Components The capital required for market risk on the Company’s “covered” positions is determined by internally developed models or standardized specific risk charges. The market risk regulatory capital models are subject to internal model risk management and validation. The models are continuously monitored and enhanced in response to changes in market conditions, improvements in system capabilities, and changes in the Company’s market risk exposure. The Company is required to obtain and has received prior written approval from its regulators before using its internally developed models to calculate the market risk capital charge.

Basel III prescribes various VaR measures in the determination of regulatory capital and risk-weighted assets (RWAs). The Company uses the same VaR models for both market risk management purposes as well as regulatory capital calculations. For regulatory purposes, we use the following metrics to determine the Company’s market risk capital requirements:

General VaR measures the risk of broad market movements such as changes in the level of credit spreads, interest rates, equity prices, commodity prices, and foreign exchange rates. General VaR uses historical simulation analysis based on 99% confidence level and a 10-day time horizon.

Table 44 shows the General VaR measure by major risk categories for Wholesale Banking. Average 10-day Company Regulatory General VaR was $40 million for the quarter ended December 31, 2015, compared with $35 million for the quarter ended September 30, 2015. The increase was primarily driven by changes in portfolio composition.

Table 44: Regulatory 10-Day 99% General VaR by Risk Category

<table><tr><td rowspan="3">(in millions)</td><td colspan="9">Quarter ended</td></tr><tr><td colspan="6">December 31, 2015</td><td colspan="2">September 30, 2015</td><td></td></tr><tr><td>Period end</td><td>Average</td><td>Low</td><td>High</td><td>Period end</td><td>Average</td><td>Low</td><td>High</td><td></td></tr><tr><td>Wholesale Regulatory General VaR Risk Categories</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Credit</td><td>$ 29</td><td>38</td><td>26</td><td>54</td><td>45</td><td>46</td><td>30</td><td>61</td><td></td></tr><tr><td>Interest rate</td><td>25</td><td>29</td><td>21</td><td>40</td><td>38</td><td>45</td><td>27</td><td>77</td><td></td></tr><tr><td>Equity</td><td>9</td><td>7</td><td>4</td><td>11</td><td>7</td><td>6</td><td>3</td><td>13</td><td></td></tr><tr><td>Commodity</td><td>2</td><td>3</td><td>1</td><td>5</td><td>1</td><td>3</td><td>1</td><td>5</td><td></td></tr><tr><td>Foreign exchange</td><td>2</td><td>2</td><td>1</td><td>5</td><td>2</td><td>4</td><td>1</td><td>6</td><td></td></tr><tr><td>Diversification benefit (1)</td><td>(22)</td><td>(41)</td><td></td><td></td><td>(64)</td><td>(72)</td><td></td><td></td><td></td></tr><tr><td>Wholesale Regulatory General VaR</td><td>$ 45</td><td>38</td><td>26</td><td>54</td><td>29</td><td>32</td><td>21</td><td>56</td><td></td></tr><tr><td>Company Regulatory General VaR</td><td>47</td><td>40</td><td>28</td><td>56</td><td>31</td><td>35</td><td>23</td><td>58</td><td></td></tr></table>

(1) The period-end VaR was less than the sum of the VaR components described above, which is due to portfolio diversification. The diversification benefit arises because the risks are not perfectly correlated causing a portfolio of positions to usually be less risky than the sum of the risks of the positions alone. The diversification benefit is not meaningful for low and high metrics since they may occur on different days.



Specific Risk measures the risk of loss that could result from factors other than broad market movements, or name-specific market risk. Specific Risk uses Monte Carlo simulation analysis based on a 99% confidence level and a 10-day time horizon.

Total VaR (as presented in Table 45) is composed of General VaR and Specific Risk and uses the previous 12 months of historical market data in accordance with regulatory requirements.

Total Stressed VaR (as presented in Table 45) uses a historical period of significant financial stress over a continuous 12 month period using historically available market data and is composed of Stressed General VaR and Stressed Specific Risk. Total Stressed VaR uses the same methodology and models as Total VaR.

Incremental Risk Charge (as presented in Table 45) captures losses due to both issuer default and migration risk at the 99.9% confidence level over the one-year capital horizon under the assumption of constant level of risk or a constant position assumption. The model covers all non-securitized credit-sensitive products.

Table 45: Market Risk Regulatory Capital Modeled Components

The Company calculates Incremental Risk by generating a portfolio loss distribution using Monte Carlo simulation, which assumes numerous scenarios, where an assumption is made that the portfolio’s composition remains constant for a one-year time horizon. Individual issuer credit grade migration and issuer default risk is modeled through generation of the issuer’s credit rating transition based upon statistical modeling. Correlation between credit grade migration and default is captured by a multifactor proprietary model which takes into account industry classifications as well as regional effects. Additionally, the impact of market and issuer specific concentrations is reflected in the modeling framework by assignment of a higher charge for portfolios that have increasing concentrations in particular issuers or sectors. Lastly, the model captures product basis risk; that is, it reflects the material disparity between a position and its hedge.

Table 45 provides information on Total VaR, Total Stressed VaR and the Incremental Risk Charge results for the quarter ended December 31, 2015. For the Incremental Risk Charge, the required capital for market risk at quarter end equals the average for the quarter.

<table><tr><td rowspan="2">(in millions)</td><td colspan="5">Quarter ended December 31, 2015</td><td colspan="2">December 31, 2015</td></tr><tr><td>Average</td><td>Low</td><td>High</td><td>Quarter end</td><td>Risk-based capital (1)</td><td>Risk-weighted assets (1)</td><td></td></tr><tr><td>Total VaR</td><td>63</td><td>51</td><td>75</td><td>67</td><td>188</td><td>2,350</td><td></td></tr><tr><td>Total Stressed VaR</td><td>258</td><td>185</td><td>316</td><td>285</td><td>773</td><td>9,661</td><td></td></tr><tr><td>Incremental Risk Charge</td><td>309</td><td>270</td><td>393</td><td>305</td><td>309</td><td>3,864</td><td></td></tr></table>

(1) Results represent the risk-based capital and RWAs based on the VaR and Incremental Risk Charge models.

Securitized Products Charge Basel III requires a separate market risk capital charge for positions classified as a securitization or re-securitization. The primary criteria for classification as a securitization are whether there is a transfer of risk and whether the credit risk associated with the underlying exposures has been separated into at least two tranches reflecting different levels of seniority. Covered trading securitizations positions include consumer and commercial asset-backed securities (ABS), commercial mortgage-backed securities (CMBS), residential mortgage-backed securities (RMBS), and collateralized loan and other debt obligations (CLO/CDO) positions. The securitization capital requirements are the greater of the capital requirements of the net long or short exposure, and are capped at the maximum loss that could be incurred on any given transaction.
Table 46 shows the aggregate net fair market value of securities and derivative securitization positions by exposure type that meet the regulatory definition of a covered trading securitization position at December 31, 2015 and 2014.

Table 46: Covered Securitization Positions by Exposure Type (Net Market Value)

<table><tr><td>(in millions)</td><td>ABS</td><td>CMBS</td><td>RMBS</td><td>CLO/CDO</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td></tr><tr><td>Securitization exposure:</td><td></td><td></td><td></td><td></td></tr><tr><td>Securities</td><td>$ 962</td><td>402</td><td>571</td><td>667</td></tr><tr><td>Derivatives</td><td>15</td><td>6</td><td>2</td><td>(21)</td></tr><tr><td>Total</td><td>977</td><td>408</td><td>573</td><td>646</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td></tr><tr><td>Securitization Exposure:</td><td></td><td></td><td></td><td></td></tr><tr><td>Securities</td><td>$ 752</td><td>709</td><td>689</td><td>553</td></tr><tr><td>Derivatives</td><td>(1)</td><td>5</td><td>23</td><td>(31)</td></tr><tr><td>Total</td><td>$ 751</td><td>714</td><td>712</td><td>522</td></tr></table>



## Risk Management - Asset/Liability Management (continued)

SECURITIZATION DUE DILIGENCE AND RISK MONITORING The market risk capital rule requires that the Company conduct due diligence on the risk of each position within three days of the purchase of a securitization position. The Company's due diligence seeks to provide an understanding of the features that would materially affect the performance of a securitization or re-securitization. The due diligence analysis is re-performed on a quarterly basis for each securitization and re-securitization position. The Company uses an automated solution to track the due diligence associated with securitization activity. The Company aims to manage the risks associated with securitization and re-securitization positions through the use of offsetting positions and portfolio diversification.

Standardized Specific Risk Charge For debt and equity positions that are not evaluated by the approved internal specific risk models, a regulatory prescribed standard specific risk charge is applied. The standard specific risk add-on for sovereign entities, public sector entities, and depository institutions is based on the Organization for Economic Co-operation and Development (OECD) country risk classifications (CRC) and the remaining contractual maturity of the position. These risk add-ons for debt positions range from 0.25% to 12%. The add-on for corporate debt is based on creditworthiness and the remaining contractual maturity of the position. All other types of debt positions are subject to an 8% add-on. The standard specific risk add-on for equity positions is generally 8%.

Comprehensive Risk Charge/Correlation Trading The market risk capital rule requires capital for correlation trading positions. The Company’s remaining correlation trading exposure covered under the market risk capital rule matured in fourth quarter 2014.

Table 47 summarizes the market risk-based capital requirements charge and market RWAs in accordance with the Basel III market risk capital rule as of December 31, 2015 and 2014. The market RWAs are calculated as the sum of the components in the table below.

Table 47: Market Risk Regulatory Capital and RWAs

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td>Risk-based capital</td><td>Risk-weighted assets</td><td>Risk-based capital</td><td>Risk-weighted assets</td></tr><tr><td>Total VaR</td><td>$ 188</td><td>2,350</td><td>146</td><td>1,822</td></tr><tr><td>Total Stressed VaR</td><td>773</td><td>9,661</td><td>1,469</td><td>18,359</td></tr><tr><td>Incremental Risk Charge</td><td>309</td><td>3,864</td><td>345</td><td>4,317</td></tr><tr><td>Securitized Products Charge</td><td>616</td><td>7,695</td><td>766</td><td>9,577</td></tr><tr><td>Standardized Specific Risk Charge</td><td>1,048</td><td>13,097</td><td>1,177</td><td>14,709</td></tr><tr><td>De minimis Charges (positions not included in models)</td><td>19</td><td>243</td><td>66</td><td>829</td></tr><tr><td>Total</td><td>$ 2,953</td><td>36,910</td><td>3,969</td><td>49,613</td></tr></table>

RWA Rollforward Table 48 depicts the changes in market risk regulatory capital and RWAs under Basel III for the full year and fourth quarter of 2015.

Table 48: Analysis of Changes in Market Risk Regulatory Capital and RWAs

<table><tr><td>(in millions)</td><td>Risk-based capital</td><td>Risk-weighted assets</td></tr><tr><td>Balance, December 31, 2014</td><td>$ 3,969</td><td>49,613</td></tr><tr><td>Total VaR</td><td>42</td><td>528</td></tr><tr><td>Total Stressed VaR</td><td>(696)</td><td>(8,698)</td></tr><tr><td>Incremental Risk Charge</td><td>(36)</td><td>(453)</td></tr><tr><td>Securitized Products Charge</td><td>(151)</td><td>(1,882)</td></tr><tr><td>Standardized Specific Risk Charge</td><td>(129)</td><td>(1,612)</td></tr><tr><td>De minimis Charges</td><td>(46)</td><td>(586)</td></tr><tr><td>Balance, December 31, 2015</td><td>$ 2,953</td><td>36,910</td></tr><tr><td>Balance, September 30, 2015</td><td>$ 3,275</td><td>40,934</td></tr><tr><td>Total VaR</td><td>5</td><td>58</td></tr><tr><td>Total Stressed VaR</td><td>(73)</td><td>(910)</td></tr><tr><td>Incremental Risk Charge</td><td>(69)</td><td>(857)</td></tr><tr><td>Securitized Products Charge</td><td>(79)</td><td>(984)</td></tr><tr><td>Standardized Specific Risk Charge</td><td>(99)</td><td>(1,243)</td></tr><tr><td>De minimis Charges</td><td>(7)</td><td>(88)</td></tr><tr><td>Balance, December 31, 2015</td><td>$ 2,953</td><td>36,910</td></tr></table>

All changes to market risk regulatory capital and RWAs for the full year and fourth quarter of 2015 were associated with changes in positions due to normal trading activity in addition to market volatility over the last year.

VaR Backtesting The market risk capital rule requires backtesting as one form of validation of the VaR model. Backtesting is a comparison of the daily VaR estimate with the actual clean profit and loss (clean P&L) as defined by the market risk capital rule. Clean P&L is the change in the value of the Company’s covered trading positions that would have occurred had previous end-of-day covered trading positions remained unchanged (therefore, excluding fees, commissions, net interest income, and intraday trading gains and losses). The backtesting analysis compares the daily Total VaR for each of the trading days in the preceding 12 months with the net clean P&L. Clean P&L does not include credit adjustments and other activity not representative of daily price changes driven by market risk factors. The clean P&L measure of revenue is used to evaluate the performance of the Total VaR and is not comparable to our actual daily trading net revenues, as reported elsewhere in this Report.

Any observed clean P&L loss in excess of the Total VaR is considered a market risk regulatory capital backtesting exception. The actual number of exceptions (that is, the number of business days for which the clean P&L losses exceed the corresponding 1-day, 99% Total VaR measure) over the preceding 12 months is used to determine the capital multiplier for the market risk capital calculation. The number of actual backtesting exceptions is dependent on current market



performance relative to historic market volatility in addition to model performance and assumptions. This capital multiplier increases from a minimum of three to a maximum of four, depending on the number of exceptions. No backtesting exceptions occurred over the preceding 12 months. Backtesting is also performed at more granular levels within the Company.
Table 49 shows daily Total VaR (1-day, 99%) used for market risk regulatory capital backtesting for the 12 months ended December 31, 2015. The Company’s average Total VaR for fourth quarter 2015 was $22 million with a low of $18 million and a high of $25 million.

Table 49: Daily Total 1-Day 99% VaR Measure (Rolling 12 Months)



Market Risk Governance The Finance Committee of our Board has primary oversight over market risk-taking activities of the Company and reviews the acceptable market risk appetite. The Corporate Risk Group’s Market Risk Committee, which reports to the Finance Committee of the Board, is responsible for governance and oversight of market risk-taking activities across the Company as well as the establishment of market risk appetite and associated limits. The Corporate Market Risk Group, which is part of the Corporate Risk Group, administers and monitors compliance with the requirements established by the Market Risk Committee. The Corporate Market Risk Group has oversight responsibilities in identifying, measuring and monitoring the Company’s market risk. The group is responsible for developing corporate market risk policy, creating quantitative market risk models, establishing independent risk limits, calculating and analyzing market risk capital, and reporting aggregated and line-of-business market risk information. Limits are regularly reviewed to ensure they remain relevant and within the market risk appetite for the Company. An automated limits-monitoring system enables a daily comprehensive review of multiple limits mandated across businesses. Limits are set with inner boundaries that will be periodically breached to promote an ongoing dialogue of risk exposure within the Company. Each line of business that exposes the Company to market risk has direct responsibility for managing market risk in accordance with defined risk tolerances and approved market risk mandates and hedging strategies. We measure and monitor market risk for both management and regulatory capital purposes.
Model Risk Management The market risk capital models are governed by our Corporate Model Risk Committee policies and procedures, which include model validation. The purpose of model validation includes ensuring models are appropriate for their intended use and that appropriate controls exist to help mitigate the risk of invalid results. Model validation assesses the adequacy and appropriateness of the model, including reviewing its key components such as inputs, processing components, logic or theory, output results and supporting model documentation. Validation also includes ensuring significant unobservable model inputs are appropriate given observable market transactions or other market data within the same or similar asset classes. This ensures modeled approaches are appropriate given similar product valuation techniques and are in line with their intended purpose.

The Corporate Model Risk Group (CMoR) provides oversight of model validation and assessment processes. Corporate oversight responsibilities include evaluating the adequacy of business unit model risk management programs, maintaining company-wide model validation policies and standards, and reporting the results of these activities to management. In addition to the corporate-level review, all internal valuation models are subject to ongoing review by business-unit-level management.



## Risk Management - Asset/Liability Management (continued)

MARKET RISK – EQUITY INVESTMENTS We are directly and indirectly affected by changes in the equity markets. We make and manage direct equity investments in start-up businesses, emerging growth companies, management buy-outs, acquisitions and corporate recapitalizations. We also invest in non-affiliated funds that make similar private equity investments. These private equity investments are made within capital allocations approved by management and the Board. The Board’s policy is to review business developments, key risks and historical returns for the private equity investment portfolio at least annually. Management reviews these investments at least quarterly and assesses them for possible OTTI. For nonmarketable investments, the analysis is based on facts and circumstances of each individual investment and the expectations for that investment’s cash flows and capital needs, the viability of its business model and our exit strategy. Nonmarketable investments include private equity investments accounted for under the cost method, equity method and fair value option.

In conjunction with the March 2008 initial public offering (IPO) of Visa, Inc. (Visa), we received approximately 20.7 million shares of Visa Class B common stock, which was apportioned to member banks of Visa at the time of the IPO. To manage our exposure to Visa and realize the value of the appreciated Visa shares, we incrementally sold these shares through a series of sales over the past few years, thereby eliminating this position as of September 30, 2015. As part of these sales, we agreed to compensate the buyer for any additional contributions to a litigation settlement fund for the litigation matters associated with the Class B shares we sold. Our exposure to this retained litigation risk has been reflected on our balance sheet.

As part of our business to support our customers, we trade public equities, listed/OTC equity derivatives and convertible bonds. We have parameters that govern these activities. We also have marketable equity securities in the available-for-sale securities portfolio, including securities relating to our venture capital activities. We manage these investments within capital risk limits approved by management and the Board and monitored by Corporate ALCO and the Corporate Market Risk Committee. Gains and losses on these securities are recognized in net income when realized and periodically include OTTI charges.

Changes in equity market prices may also indirectly affect our net income by (1) the value of third party assets under management and, hence, fee income, (2) borrowers whose ability to repay principal and/or interest may be affected by the stock market, or (3) brokerage activity, related commission income and other business activities. Each business line monitors and manages these indirect risks.

Table 50 provides information regarding our nonmarketable and marketable equity investments as of December 31, 2015 and 2014.

Table 50: Nonmarketable and Marketable Equity Investments

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Nonmarketable equity investments:</td><td></td><td></td></tr><tr><td>Cost method:</td><td></td><td></td></tr><tr><td>Federal bank stock</td><td>$ 4,814</td><td>4,733</td></tr><tr><td>Private equity</td><td>1,626</td><td>2,300</td></tr><tr><td>Auction rate securities (1)</td><td>595</td><td>—</td></tr><tr><td>Total cost method</td><td>7,035</td><td>7,033</td></tr><tr><td>Equity method:</td><td></td><td></td></tr><tr><td>LIHTC (2)</td><td>8,314</td><td>7,278</td></tr><tr><td>Private equity</td><td>3,300</td><td>3,043</td></tr><tr><td>Tax-advantaged renewable energy</td><td>1,625</td><td>1,710</td></tr><tr><td>New market tax credit and other</td><td>408</td><td>379</td></tr><tr><td>Total equity method</td><td>13,647</td><td>12,410</td></tr><tr><td>Fair value (3)</td><td>3,065</td><td>2,512</td></tr><tr><td>Total nonmarketable equity investments (4)</td><td>$ 23,747</td><td>21,955</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td></tr><tr><td>Cost</td><td>$ 1,058</td><td>1,906</td></tr><tr><td>Net unrealized gains</td><td>579</td><td>1,770</td></tr><tr><td>Total marketable equity securities (5)</td><td>$ 1,637</td><td>3,676</td></tr></table>

(1) Reflects auction rate perpetual preferred equity securities that were reclassified during 2015 with a cost basis of $689 million (fair value of $640 million) from available-for-sale securities because they do not trade on a qualified exchange.

(2) Represents low income housing tax credit investments.

(3) Represents nonmarketable equity investments for which we have elected the fair value option. See Note 7 (Premises, Equipment, Lease Commitments and Other Assets) and Note 17 (Fair Values of Assets and Liabilities) to Financial Statements in this Report for additional information.

(4) Included in other assets on the balance sheet. See Note 7 (Premises, Equipment, Lease Commitments and Other Assets) to Financial Statements in this Report for additional information.

(5) Included in available-for-sale securities. See Note 5 (Investment Securities) to Financial Statements in this Report for additional information.



LIQUIDITY AND FUNDING The objective of effective liquidity management is to ensure that we can meet customer loan requests, customer deposit maturities/withdrawals and other cash commitments efficiently under both normal operating conditions and under periods of Wells Fargo-specific and/or market stress. To achieve this objective, the Board of Directors establishes liquidity guidelines that require sufficient asset-based liquidity to cover potential funding requirements and to avoid over-dependence on volatile, less reliable funding markets. These guidelines are monitored on a monthly basis by the Corporate ALCO and on a quarterly basis by the Board of Directors. These guidelines are established and monitored for both the consolidated company and for the Parent on a standalone basis to ensure that the Parent is a source of strength for its regulated, deposit-taking banking subsidiaries.

Liquidity Standards On September 3, 2014, the FRB, OCC and FDIC issued a final rule that implements a quantitative liquidity requirement consistent with the liquidity coverage ratio (LCR) established by the Basel Committee on Banking Supervision (BCBS). The rule requires banking institutions, such as Wells Fargo, to hold high-quality liquid assets, such as central bank reserves and government and corporate debt that can be converted easily and quickly into cash, in an amount equal to or greater than its projected net cash outflows during a 30-day stress period. The final LCR rule began its phase-in period on January 1, 2015, and requires full compliance with a minimum 100% LCR by January 1, 2017. The FRB also finalized rules imposing enhanced liquidity management standards on large bank holding companies (BHC) such as Wells Fargo. In addition, the FRB recently proposed a rule that would require large bank holding companies, such as Wells Fargo, to publicly disclose on a quarterly basis certain quantitative and qualitative information regarding their LCR calculations. We continue to analyze these rules and other regulatory proposals that may affect liquidity risk management to determine the level of operational or compliance impact to Wells Fargo. For additional information see the “Capital Management” and “Regulatory Reform” sections in this Report.

Liquidity Sources We maintain liquidity in the form of cash, cash equivalents and unencumbered high-quality, liquid securities. These assets make up our primary sources of liquidity which are presented in Table 51. Our cash is primarily on deposit with the Federal Reserve. Securities included as part of our primary sources of liquidity are comprised of U.S. Treasury and federal agency debt, and mortgage-backed securities issued by federal agencies within our investment securities portfolio. We believe these securities provide quick sources of liquidity through sales or by pledging to obtain financing, regardless of market conditions. Some of these securities are within the held-to-maturity portion of our investment securities portfolio and as such are not intended for sale but may be pledged to obtain financing. Some of the legal entities within our consolidated group of companies are subject to various regulatory, tax, legal and other restrictions that can limit the transferability of their funds. We believe we maintain adequate liquidity for these entities in consideration of such funds transfer restrictions.

Table 51: Primary Sources of Liquidity

<table><tr><td rowspan="2">(in millions)</td><td colspan="4">December 31, 2015</td><td colspan="3">December 31, 2014</td></tr><tr><td>Total</td><td>Encumbered</td><td>Unencumbered</td><td>Total</td><td>Encumbered</td><td>Unencumbered</td><td></td></tr><tr><td>Interest-earning deposits</td><td>$ 220,409</td><td>—</td><td>220,409</td><td>219,220</td><td>—</td><td>219,220</td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies (1)</td><td>81,417</td><td>6,462</td><td>74,955</td><td>67,352</td><td>856</td><td>66,496</td><td></td></tr><tr><td>Mortgage-backed securities of federal agencies (2)</td><td>132,967</td><td>74,778</td><td>58,189</td><td>115,730</td><td>80,324</td><td>35,406</td><td></td></tr><tr><td>Total</td><td>$ 434,793</td><td>81,240</td><td>353,553</td><td>402,302</td><td>81,180</td><td>321,122</td><td></td></tr></table>

(1) Included in encumbered securities at December 31, 2014, were securities with a fair value of $152 million which were purchased in December 2014, but settled in January 2015.

(2) Included in encumbered securities at December 31, 2014, were securities with a fair value of $5 million which were purchased in December 2014, but settled in January 2015.

In addition to our primary sources of liquidity shown in Table 51, liquidity is also available through the sale or financing of other securities including trading and/or available-for-sale securities, as well as through the sale, securitization or financing of loans, to the extent such securities and loans are not encumbered. In addition, other securities in our held-to-maturity portfolio, to the extent not encumbered, may be pledged to obtain financing.
Deposits have historically provided a sizeable source of relatively low-cost funds. At December 31, 2015, deposits were 133% of total loans compared with 135% at December 31, 2014. Additional funding is provided by long-term debt and short-term borrowings.

Table 52 shows selected information for short-term borrowings, which generally mature in less than 30 days.



Table 52: Short-Term Borrowings

<table><tr><td rowspan="2">(in millions)</td><td colspan="5">Quarter ended</td></tr><tr><td>Dec 31, 2015</td><td>Sep 30, 2015</td><td>Jun 30, 2015</td><td>Mar 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Balance, period end</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds purchased and securities sold under agreements to repurchase</td><td>$ 82,948</td><td>74,652</td><td>71,439</td><td>64,400</td><td>51,052</td></tr><tr><td>Commercial paper</td><td>334</td><td>393</td><td>621</td><td>3,552</td><td>2,456</td></tr><tr><td>Other short-term borrowings</td><td>14,246</td><td>13,024</td><td>10,903</td><td>9,745</td><td>10,010</td></tr><tr><td>Total</td><td>$ 97,528</td><td>88,069</td><td>82,963</td><td>77,697</td><td>63,518</td></tr><tr><td>Average daily balance for period</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds purchased and securities sold under agreements to repurchase</td><td>$ 88,949</td><td>79,445</td><td>72,429</td><td>58,881</td><td>51,509</td></tr><tr><td>Commercial paper</td><td>414</td><td>484</td><td>2,433</td><td>3,040</td><td>3,511</td></tr><tr><td>Other short-term borrowings</td><td>13,552</td><td>10,428</td><td>9,637</td><td>9,791</td><td>9,656</td></tr><tr><td>Total</td><td>$ 102,915</td><td>90,357</td><td>84,499</td><td>71,712</td><td>64,676</td></tr><tr><td>Maximum month-end balance for period</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds purchased and securities sold under agreements to repurchase (1)</td><td>$ 89,800</td><td>80,961</td><td>71,811</td><td>66,943</td><td>51,052</td></tr><tr><td>Commercial paper (2)</td><td>461</td><td>510</td><td>2,713</td><td>3,552</td><td>3,740</td></tr><tr><td>Other short-term borrowings (3)</td><td>14,246</td><td>13,024</td><td>10,903</td><td>10,068</td><td>10,010</td></tr></table>

(1) Highest month-end balance in each of the last five quarters was in October, August, May and February 2015 and December 2014.

(2) Highest month-end balance in each of the last five quarters was in November, July, April and March 2015 and November 2014.

(3) Highest month-end balance in each of the last five quarters was in December, September, June and February 2015 and December 2014.

We access domestic and international capital markets for long-term funding (generally greater than one year) through issuances of registered debt securities, private placements and asset-backed secured funding.

Parent Under SEC rules, our Parent is classified as a “well-known seasoned issuer,” which allows it to file a registration statement that does not have a limit on issuance capacity. In May 2014, the Parent filed a registration statement with the SEC for the issuance of senior and subordinated notes, preferred stock and other securities. The Parent’s ability to issue debt and other securities under this registration statement is limited by the debt issuance authority granted by the Board. The Parent is currently authorized by the Board to issue $60 billion in outstanding short-term debt and $170 billion in outstanding long-term debt. At December 31, 2015, the Parent had available $39.4 billion in short-term debt issuance authority and $46.0 billion in long-term debt issuance authority. The Parent’s debt issuance authority granted by the Board includes short-term and long-term debt issued to affiliates. In 2015, the Parent issued $26.4 billion of senior notes, of which $17.0 billion were registered with the SEC. In addition, in 2015, the Parent issued $5.3 billion of subordinated notes, all of which were registered with the SEC.

The Parent’s proceeds from securities issued were used for general corporate purposes, and, unless otherwise specified in the applicable prospectus or prospectus supplement, we expect the proceeds from securities issued in the future will be used for the same purposes. Depending on market conditions, we may purchase our outstanding debt securities from time to time in privately negotiated or open market transactions, by tender offer, or otherwise.

Table 53 provides information regarding the Parent’s medium-term note (MTN) programs, which are covered by the long-term debt issuance authority granted by the Board. The Parent may issue senior and subordinated debt securities under Series N & O, and the European and Australian programmes. Under Series K, the Parent may issue senior debt securities linked to one or more indices or bearing interest at a fixed or floating rate.

Table 53: Medium-Term Note (MTN) Programs

<table><tr><td rowspan="2">(in billions)</td><td rowspan="2">Date established</td><td colspan="3">December 31, 2015</td></tr><tr><td>Debt issuance authority</td><td>Available for issuance</td><td></td></tr><tr><td>MTN program:</td><td></td><td></td><td></td><td></td></tr><tr><td>Series N &amp; O (1)(2)</td><td>May 2014</td><td>$ —</td><td>—</td><td></td></tr><tr><td>Series K (1)(3)</td><td>April 2010</td><td>25.0</td><td>20.7</td><td></td></tr><tr><td>European (4)(5)</td><td>December 2009</td><td>25.0</td><td>3.9</td><td></td></tr><tr><td>European (4)(6)</td><td>August 2013</td><td>10.0</td><td>7.9</td><td></td></tr><tr><td>Australian (4)(7)</td><td>June 2005</td><td>AUD</td><td>10.0</td><td>7.8</td></tr></table>

(1) SEC registered.

(2) The Parent can issue an indeterminate amount of debt securities, subject to the debt issuance authority granted by the Board.

(3) As amended in April 2012 and March 2015.

(4) Not registered with the SEC. May not be offered in the United States without applicable exemptions from registration.

(5) As amended in April 2012, April 2013, April 2014 and March 2015. For securities to be admitted to listing on the Official List of the United Kingdom Financial Conduct Authority and to trade on the Regulated Market of the London Stock Exchange.

(6) As amended in May 2014 and April 2015, for securities that will not be admitted to listing, trading and/or quotation by any stock exchange or quotation system, or will be admitted to listing, trading and/or quotation by a stock exchange or quotation system that is not considered to be a regulated market.

(7) As amended in October 2005, March 2010 and September 2013.

Wells Fargo Bank, N.A. Wells Fargo Bank, N.A. is authorized by its board of directors to issue $100 billion in outstanding short-term debt and $125 billion in outstanding long-term debt. At December 31, 2015, Wells Fargo Bank, N.A. had available $99.8 billion in short-term debt issuance authority and $66.3 billion in long-term debt issuance authority. In April 2015, Wells Fargo Bank, N.A. established a $100 billion bank note program under which, subject to any other debt outstanding under the limits described above, it may issue $50 billion in outstanding short-term senior notes and $50 billion in outstanding long-term senior or subordinated notes. At December 31, 2015, Wells Fargo Bank, N.A. had remaining issuance capacity under the bank note program of $50.0 billion in short-term senior notes and $50.0 billion in long-term senior or subordinated notes. In January 2016, Wells Fargo Bank, N.A. issued $3.5 billion of unregistered senior notes under the bank note program. In addition, during 2015, Wells Fargo Bank, N.A. executed advances of $10.5 billion with the Federal Home Loan



Bank of Des Moines, and as of December 31, 2015, Wells Fargo Bank, N.A. had outstanding advances of $37.1 billion across the Federal Home Loan Bank System. In January 2016, Wells Fargo Bank, N.A. executed an additional $12.5 billion in Federal Home Loan Bank advances.

Credit Ratings Investors in the long-term capital markets, as well as other market participants, generally will consider, among other factors, a company’s debt rating in making investment decisions. Rating agencies base their ratings on many quantitative and qualitative factors, including capital adequacy, liquidity, asset quality, business mix, the level and quality of earnings, and rating agency assumptions regarding the probability and extent of federal financial assistance or support for certain large financial institutions. Adverse changes in these factors could result in a reduction of our credit rating; however, our debt securities do not contain credit rating covenants.

On October 5, 2015, Fitch Ratings, Inc. affirmed all the ratings of Wells Fargo and its rated subsidiaries. On December 2, 2015, Standard and Poor's Ratings Services (S&P) completed their assessment of whether to continue incorporating the likelihood of extraordinary government support into the ratings of eight bank holding companies, including the Parent, in light of regulatory progress toward developing a resolution regime that reduces the likelihood of government support. S&P concluded that it was appropriate to remove from its ratings the uplift created by the likelihood of government support and, as a result, the ratings of all eight bank holding companies, including the Parent, were lowered by one notch. S&P also concluded that nondeferrable subordinated debt issued by a bank should be treated as hybrid capital. As a result, the nondeferrable subordinated debt of Wells Fargo Bank, N.A., and several other banks, was lowered one notch. Both the Parent and Wells Fargo Bank, N.A. remain among the top-rated financial firms in the U.S.

See the “Risk Management – Asset/Liability Management” and “Risk Factors” sections in this Report for additional information regarding our credit ratings as of December 31, 2015, and the potential impact a credit rating downgrade would have on our liquidity and operations, as well as Note 16 (Derivatives) to Financial Statements in this Report for information regarding additional collateral and funding obligations required for certain derivative instruments in the event our credit ratings were to fall below investment grade.

The credit ratings of the Parent and Wells Fargo Bank, N.A. as of December 31, 2015, are presented in Table 54.

Table 54: Credit Ratings as of December 31, 2015

<table><tr><td rowspan="2"></td><td colspan="2">Wells Fargo &amp; Company</td><td colspan="2">Wells Fargo Bank, N.A.</td></tr><tr><td>Senior debt</td><td>Short-term borrowings</td><td>Long-term deposits</td><td>Short-term borrowings</td></tr><tr><td>Moody&#x27;s</td><td>A2</td><td>P-1</td><td>Aa1</td><td>P-1</td></tr><tr><td>S&amp;P</td><td>A</td><td>A-1</td><td>AA-</td><td>A-1+</td></tr><tr><td>Fitch Ratings, Inc.</td><td>AA-</td><td>F1+</td><td>AA+</td><td>F1+</td></tr><tr><td>DBRS</td><td>AA</td><td>R-1*</td><td>AA**</td><td>R-1**</td></tr></table>

* middle **high

FEDERAL HOME LOAN BANK MEMBERSHIP The Federal Home Loan Banks (the FHLBs) are a group of cooperatives that lending institutions use to finance housing and economic development in local communities. We are a member of the FHLBs based in Dallas, Des Moines and San Francisco. Each member of the FHLBs is required to maintain a minimum investment in capital stock of the applicable FHLB. The board of directors of each FHLB can increase the minimum investment requirements in the event it has concluded that additional capital is required to allow it to meet its own regulatory capital requirements. Any increase in the minimum investment requirements outside of specified ranges requires the approval of the Federal Housing Finance Board. Because the extent of any obligation to increase our investment in any of the FHLBs depends entirely upon the occurrence of a future event, potential future payments to the FHLBs are not determinable.



We have an active program for managing capital through a comprehensive process for assessing the Company’s overall capital adequacy. Our objective is to maintain capital at an amount commensurate with our risk profile and risk tolerance objectives, and to meet both regulatory and market expectations. We primarily fund our capital needs through the retention of earnings net of dividends as well as the issuance of preferred stock and long and short-term debt. Retained earnings increased $13.8 billion from December 31, 2014, predominantly from Wells Fargo net income of $22.9 billion, less common and preferred stock dividends of $9.1 billion. During 2015, we issued 85.2 million shares of common stock. In January 2015, we issued 2 million Depositary Shares, each representing 1/25th interest in a share of the Company’s newly issued 5.875% Fixed-to-Floating Rate Non-Cumulative Perpetual Class A Preferred Stock, Series U, for an aggregate public offering price of $2.0 billion. In September 2015, we issued 40 million Depositary Shares, each representing 1/1,000th interest in a share of the Company’s newly issued Non-Cumulative Perpetual Class A Preferred Stock, Series V, for an aggregate public offering price of $1.0 billion. In addition, in January 2016, we issued 40 million Depositary Shares, each representing a 1/1,000th interest in a share of the Company’s newly issued Non-Cumulative Perpetual Class A Preferred Stock, Series W, for an aggregate public offering price of $1.0 billion. During 2015, we repurchased 163.4 million shares of common stock in open market transactions, private transactions and from employee benefit plans, at a cost of $8.9 billion. We also entered into a $500 million forward repurchase contract with an unrelated third party in December 2015 that settled in January 2016 for 9.2 million shares. In addition, we entered into a $750 million forward repurchase contract with an unrelated third party in January 2016 that settled in first quarter 2016 for 15.9 million shares. For additional information about our forward repurchase agreements, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

## Regulatory Capital Guidelines

The Company and each of our insured depository institutions are subject to various regulatory capital adequacy requirements administered by the FRB and the OCC. Risk-based capital (RBC) guidelines establish a risk-adjusted ratio relating capital to different categories of assets and off-balance sheet exposures. See Note 26 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report for additional information.

RISK-BASED CAPITAL AND RISK-WEIGHTED ASSETS The Company is subject to final and interim final rules issued by federal banking regulators to implement Basel III capital requirements for U.S. banking organizations. These rules are based on international guidelines for determining regulatory capital issued by the Basel Committee on Banking Supervision (BCBS). The federal banking regulators' capital rules, among other things, require on a fully phased-in basis:

• a minimum Common Equity Tier 1 (CET1) ratio of 4.5%;

• a minimum tier 1 capital ratio of 6.0%;

• a minimum total capital ratio of 8.0%;

- a capital conservation buffer of 2.5% to be added to the minimum capital ratios, and a capital surcharge between 1.0-4.5% for global systemically important banks (G-SIBs) that will be calculated annually (based on year-end 2014 data, the FRB estimated that our G-SIB surcharge would be 2.0%) and also added to the minimum capital ratios (for a minimum CET1 ratio of 9.0%, a minimum tier 1 capital ratio of 10.5%, and a minimum total capital ratio of 12.5%);

- a potential countercyclical buffer of up to 2.5%, which would be imposed by regulators at their discretion if it is determined that a period of excessive credit growth is contributing to an increase in systemic risk;

• a minimum tier 1 leverage ratio of 4.0%; and

- a minimum supplementary leverage ratio (SLR) of 5.0% (comprised of a 3.0% minimum requirement and a supplementary leverage buffer of 2.0%) for large and internationally active bank holding companies (BHCs).

We were required to comply with the final Basel III capital rules beginning January 2014, with certain provisions subject to phase-in periods. The Basel III capital rules are scheduled to be fully phased in by the end of 2021. The Basel III capital rules contain two frameworks for calculating capital requirements, a Standardized Approach, which replaced Basel I, and an Advanced Approach applicable to certain institutions.

In March 2015, the FRB and OCC directed the Company and its subsidiary national banks to exit the parallel run phase and begin using the Basel III Advanced Approaches capital framework, in addition to the Standardized Approach, to determine our risk-based capital requirements starting in second quarter 2015. Accordingly, in the assessment of our capital adequacy, we must report the lower of our CET1, tier 1 and total capital ratios calculated under the Standardized Approach and under the Advanced Approach.

Because the Company has been designated as a G-SIB, we will also be subject to the FRB’s rule implementing the additional capital surcharge on G-SIBs. Under the rule, we must annually calculate our surcharge under two methods and use the higher of the two surcharges. The first method (method one) will consider our size, interconnectedness, cross-jurisdictional activity, substitutability, and complexity, consistent with a methodology developed by the BCBS and the Financial Stability Board (FSB). The second (method two) will use similar inputs, but will replace substitutability with use of short-term wholesale funding and will generally result in higher surcharges than the BCBS methodology. The G-SIB surcharge will be phased in beginning on January 1, 2016 and become fully effective on January 1, 2019. Based on year-end 2014 data, the FRB estimated that the Company’s G-SIB surcharge would be 2.0% of the Company’s RWAs. However, because the G-SIB surcharge is calculated annually based on data that can differ over time, the amount of the surcharge is subject to change in future periods. Assuming a 2.0% G-SIB surcharge, our fully phased-in minimum required CET1 ratio at December 31, 2015 would have been 9.0%. Under the Standardized Approach (fully phased-in), our CET1 ratio of 10.77% exceeded the minimum of 9.0% by 177 basis points at December 31, 2015.

The tables that follow provide information about our risk-based capital and related ratios as calculated under Basel III capital guidelines. For banking industry regulatory reporting purposes, we report our capital in accordance with Transition Requirements but are managing our capital based on a fully phased-in calculation. For information about our capital requirements calculated in accordance with Transition Requirements, see Note 26 (Regulatory and Agency Capital



Requirements) to Financial Statements in this Report.

Table 55 summarizes our Basel III CET1, tier 1 capital, total capital, risk-weighted assets and capital ratios on a fully phased-in basis at December 31, 2015 and 2014. As of December 31, 2015, our CET1 ratio was lower using RWAs calculated under the Standardized Approach.

Table 55: Capital Components and Ratios Under Basel III (Fully Phased-In) (1)

<table><tr><td rowspan="2">(in billions)</td><td rowspan="2"></td><td colspan="3">December 31, 2015</td><td>December 31, 2014</td></tr><tr><td>Advanced Approach</td><td>Standardized Approach</td><td></td><td>General Approach</td></tr><tr><td>Common Equity Tier 1</td><td>(A)</td><td>142.4</td><td>142.4</td><td></td><td>137.1</td></tr><tr><td>Tier 1 Capital</td><td>(B)</td><td>162.8</td><td>162.8</td><td></td><td>154.7</td></tr><tr><td>Total Capital</td><td>(C)</td><td>190.4</td><td>200.8</td><td></td><td>192.9</td></tr><tr><td>Risk-Weighted Assets</td><td>(D)</td><td>1,282.8</td><td>1,321.7</td><td></td><td>1,242.5</td></tr><tr><td>Common Equity Tier 1 Capital Ratio</td><td>(A)/(D)</td><td>11.10%</td><td>10.77 *</td><td></td><td>11.04</td></tr><tr><td>Tier 1 Capital Ratio</td><td>(B)/(D)</td><td>12.69</td><td>12.32 *</td><td></td><td>12.45</td></tr><tr><td>Total Capital Ratio</td><td>(C)/(D)</td><td>14.84 *</td><td>15.19</td><td></td><td>15.53</td></tr></table>

 \( ^{*} \) Denotes the lowest capital ratio as determined under the Basel III Advanced and Standardized Approaches.

(1) Fully phased-in regulatory capital amounts, ratios and RWAs are considered non-GAAP financial measures that are used by management, bank regulatory agencies, investors and analysts to assess and monitor the Company's capital position. See Table 56 for information regarding the calculation and components of CET1, Tier 1 capital, total capital and RWAs, as well as the corresponding reconciliation of our regulatory capital amounts to total equity.



## Capital Management (continued)

Table 56 provides information regarding the calculation and composition of our risk-based capital under the Advanced and Standardized Approaches at December 31, 2015 and under the General Approach at December 31, 2014.

Table 56: Risk-Based Capital Calculation and Components Under Basel III

<table><tr><td rowspan="2">(in billions)</td><td colspan="3">December 31, 2015</td></tr><tr><td>Advanced Approach</td><td>Standardized Approach</td><td>General Approach</td></tr><tr><td>Total equity</td><td>193.9</td><td>193.9</td><td>185.3</td></tr><tr><td>Noncontrolling interests</td><td>(0.9)</td><td>(0.9)</td><td>(0.9)</td></tr><tr><td>Total Wells Fargo stockholders&#x27; equity</td><td>193.0</td><td>193.0</td><td>184.4</td></tr><tr><td>Adjustments:</td><td></td><td></td><td></td></tr><tr><td>Preferred stock</td><td>(21.0)</td><td>(21.0)</td><td>(18.0)</td></tr><tr><td>Cumulative other comprehensive income</td><td>—</td><td>—</td><td>(2.6)</td></tr><tr><td>Goodwill and other intangible assets (1)</td><td>(28.7)</td><td>(28.7)</td><td>(26.3)</td></tr><tr><td>Investment in certain subsidiaries and other</td><td>(0.9)</td><td>(0.9)</td><td>(0.4)</td></tr><tr><td>Common Equity Tier 1 (Fully Phased-In)</td><td>142.4</td><td>142.4</td><td>137.1</td></tr><tr><td>Effect of Transition Requirements</td><td>1.8</td><td>1.8</td><td>—</td></tr><tr><td>Common Equity Tier 1 (Transition Requirements)</td><td>$ 144.2</td><td>144.2</td><td>137.1</td></tr><tr><td></td><td></td><td></td><td></td></tr><tr><td>Common Equity Tier 1 (Fully Phased-In)</td><td>$ 142.4</td><td>142.4</td><td>137.1</td></tr><tr><td>Preferred stock</td><td>21.0</td><td>21.0</td><td>18.0</td></tr><tr><td>Other</td><td>(0.6)</td><td>(0.6)</td><td>(0.4)</td></tr><tr><td>Total Tier 1 capital (Fully Phased-In)</td><td>(A)</td><td>162.8</td><td>162.8</td></tr><tr><td>Effect of Transition Requirements</td><td>1.8</td><td>1.8</td><td>—</td></tr><tr><td>Total Tier 1 capital (Transition Requirements)</td><td>$ 164.6</td><td>164.6</td><td>154.7</td></tr><tr><td></td><td></td><td></td><td></td></tr><tr><td>Total Tier 1 capital (Fully Phased-In)</td><td>$ 162.8</td><td>162.8</td><td>154.7</td></tr><tr><td>Long-term debt and other instruments qualifying as Tier 2</td><td>25.8</td><td>25.8</td><td>25.0</td></tr><tr><td>Qualifying allowance for credit losses (2)</td><td>2.1</td><td>12.5</td><td>13.2</td></tr><tr><td>Other</td><td>(0.3)</td><td>(0.3)</td><td>—</td></tr><tr><td>Total Tier 2 capital (Fully Phased-In)</td><td>(B)</td><td>27.6</td><td>38.0</td></tr><tr><td>Effect of Transition Requirements</td><td>3.0</td><td>3.0</td><td>—</td></tr><tr><td>Total Tier 2 capital (Transition Requirements)</td><td>$ 30.6</td><td>41.0</td><td>38.2</td></tr><tr><td></td><td></td><td></td><td></td></tr><tr><td>Total qualifying capital (Fully Phased-In)</td><td>(A+B)</td><td>190.4</td><td>200.8</td></tr><tr><td>Total Effect of Transition Requirements</td><td>4.8</td><td>4.8</td><td>—</td></tr><tr><td>Total qualifying capital (Transition Requirements)</td><td>$ 195.2</td><td>205.6</td><td>192.9</td></tr><tr><td></td><td></td><td></td><td></td></tr><tr><td>Risk-Weighted Assets (RWAs) (3)(4):</td><td></td><td></td><td></td></tr><tr><td>Credit risk</td><td>$ 989.6</td><td>1,284.8</td><td>1,192.9</td></tr><tr><td>Market risk</td><td>36.9</td><td>36.9</td><td>49.6</td></tr><tr><td>Operational risk</td><td>256.3</td><td>N/A</td><td>N/A</td></tr><tr><td>Total RWAs (Fully Phased-In)</td><td>$ 1,282.8</td><td>1,321.7</td><td>1,242.5</td></tr><tr><td>Credit risk</td><td>$ 970.0</td><td>1,266.2</td><td>1,192.9</td></tr><tr><td>Market risk</td><td>36.9</td><td>36.9</td><td>49.6</td></tr><tr><td>Operational risk</td><td>256.3</td><td>N/A</td><td>N/A</td></tr><tr><td>Total RWAs (Transition Requirements)</td><td>$ 1,263.2</td><td>1,303.1</td><td>1,242.5</td></tr></table>

(1) Goodwill and other intangible assets are net of any associated deferred tax liabilities.

(2) Under the Advanced Approach the allowance for credit losses that exceeds expected credit losses is eligible for inclusion in Tier 2 Capital, to the extent the excess allowance does not exceed 0.6% of Advanced credit RWAs, and under the Standardized Approach, the allowance for credit losses is includable in Tier 2 Capital up to 1.25% of Standardized credit RWAs, with any excess allowance for credit losses being deducted from total RWAs.

(3) RWAs calculated under the Advanced Approach utilize a risk-sensitive methodology, which relies upon the use of internal credit models based upon our experience with internal rating grades. Advanced Approach also includes an operational risk component, which reflects the risk of operating loss resulting from inadequate or failed internal processes or systems.

(4) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor, or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total RWAs. The risk weights and categories were changed by Basel III for the Standardized Approach and will generally result in higher RWAs than result from the General Approach risk weights and categories.



Table 57 presents the changes in Common Equity Tier 1 under the Advanced Approach for the year ended December 31, 2015.

Table 57: Analysis of Changes in Common Equity Tier 1 Under Basel III

<table><tr><td colspan="3">(in billions)</td></tr><tr><td>Common Equity Tier 1 (General Approach) at December 31, 2014</td><td>$</td><td>137.1</td></tr><tr><td>Effect of changes in rules</td><td></td><td>(0.4)</td></tr><tr><td>Common Equity Tier 1 (Advanced Approach - Fully Phased-In) at December 31, 2014</td><td></td><td>136.7</td></tr><tr><td>Net income</td><td></td><td>21.5</td></tr><tr><td>Common stock dividends</td><td></td><td>(7.6)</td></tr><tr><td>Common stock issued, repurchased, and stock compensation-related items</td><td></td><td>(5.0)</td></tr><tr><td>Goodwill and other intangible assets (net of any associated deferred tax liabilities)</td><td></td><td>0.3</td></tr><tr><td>Other</td><td></td><td>(3.5)</td></tr><tr><td>Change in Common Equity Tier 1</td><td></td><td>5.7</td></tr><tr><td>Common Equity Tier 1 (Advanced Approach - Fully Phased-In) at December 31, 2015</td><td>$</td><td>142.4</td></tr></table>

Table 58 presents net changes in the components of RWAs under the Advanced and Standardized Approaches for the year ended December 31, 2015.

Table 58: Analysis of Changes in Basel III RWAs

<table><tr><td>(in billions)</td><td></td><td>Advanced Approach</td><td>Standardized Approach</td></tr><tr><td>Basel III RWAs (General Approach) at December 31, 2014</td><td>$</td><td>1,242.5</td><td>1,242.5</td></tr><tr><td>Effect of changes in rules</td><td></td><td>68.0</td><td>62.9</td></tr><tr><td>Basel III RWAs (Fully Phased-In) at December 31, 2014</td><td></td><td>1,310.5</td><td>1,305.4</td></tr><tr><td>Net change in credit risk RWAs</td><td></td><td>(24.4)</td><td>29.0</td></tr><tr><td>Net change in market risk RWAs</td><td></td><td>(12.7)</td><td>(12.7)</td></tr><tr><td>Net change in operational risk RWAs</td><td></td><td>9.4</td><td>N/A</td></tr><tr><td>Total change in RWAs</td><td></td><td>(27.7)</td><td>16.3</td></tr><tr><td>Basel III RWAs (Fully Phased-In) at December 31, 2015</td><td></td><td>1,282.8</td><td>1,321.7</td></tr><tr><td>Effect of Transition Requirements</td><td></td><td>(19.6)</td><td>(18.6)</td></tr><tr><td>Basel III RWAs (Transition Requirements) at December 31, 2015</td><td>$</td><td>1,263.2</td><td>1,303.1</td></tr></table>



## Capital Management (continued)

SUPPLEMENTARY LEVERAGE RATIO In April 2014, federal banking regulators finalized a rule that enhances the SLR requirements for BHCs, like Wells Fargo, and their insured depository institutions. The SLR consists of Tier 1 capital under Basel III divided by the Company’s total leverage exposure. Total leverage exposure consists of the total average on-balance sheet assets, plus off-balance sheet exposures, such as undrawn commitments and derivative exposures, less amounts permitted to be deducted from Tier 1 capital. The rule, which becomes effective on January 1, 2018, will require a covered BHC to maintain a SLR of at least 5.0% (comprised of the 3.0% minimum requirement and a supplementary leverage buffer of 2.0%) to avoid restrictions on capital distributions and discretionary bonus payments. The rule will also require that all of our insured depository institutions maintain a SLR of 6.0% under applicable regulatory capital adequacy guidelines. In September 2014, federal banking regulators finalized additional changes to the SLR requirements to implement revisions to the Basel III leverage framework finalized by the BCBS in January 2014. These additional changes, among other things, modify the methodology for including off-balance sheet items, including credit derivatives, repo-style transactions and lines of credit, in the denominator of the SLR, and will become effective on January 1, 2018. At December 31, 2015, our SLR for the Company was 7.7% assuming full phase-in of the Basel III Advanced Approach capital framework. Based on our review, our current leverage levels would exceed the applicable requirements for each of our insured depository institutions as well. The fully phased-in SLR is considered a non-GAAP financial measure that is used by management, bank regulatory agencies, investors and analysts to assess and monitor the Company’s leverage exposure. See Table 59 for information regarding the calculation and components of the SLR.

Table 59: Basel III Fully Phased-In SLR

<table><tr><td>(in billions)</td><td>December 31, 2015</td></tr><tr><td>Tier 1 capital</td><td>162.8</td></tr><tr><td>Total average assets</td><td>1,787.3</td></tr><tr><td>Less: deductions from Tier 1 capital</td><td>29.6</td></tr><tr><td>Total adjusted average assets</td><td>1,757.7</td></tr><tr><td>Adjustments:</td><td></td></tr><tr><td>Derivative exposures</td><td>63.2</td></tr><tr><td>Repo-style transactions</td><td>3.3</td></tr><tr><td>Other off-balance sheet exposures</td><td>292.3</td></tr><tr><td>Total adjustments</td><td>358.8</td></tr><tr><td>Total leverage exposure</td><td>2,116.5</td></tr><tr><td>Supplementary leverage ratio</td><td>7.7%</td></tr></table>

OTHER REGULATORY CAPITAL MATTERS In October 2015, the FRB proposed rules to address the amount of equity and unsecured long-term debt a U.S. G-SIB must hold to improve its resolvability and resiliency, often referred to as Total Loss Absorbing Capacity (TLAC). Under the proposed rules, U.S. G-SIBs would be required to have a minimum TLAC amount (consisting of CET1 capital and additional tier 1 capital issued directly by the top-tier or covered BHC plus eligible external long-term debt) equal to the greater of (i) 18% of RWAs and (ii) 9.5% of total leverage exposure (the denominator of the SLR calculation). Additionally, U.S. G-SIBs would be required to maintain a TLAC buffer equal to 2.5% of RWAs plus the firm’s applicable G-SIB capital surcharge calculated under method one plus any applicable countercyclical buffer that would be added to the 18% minimum in order to avoid restrictions on capital distributions and discretionary bonus payments. The proposed rules would also require U.S. G-SIBs to have a minimum amount of eligible unsecured long-term debt equal to the greater of (i) 6.0% of RWAs plus the firm’s applicable G-SIB capital surcharge calculated under method two and (ii) 4.5% of the total leverage exposure. In addition, the proposed rules would impose certain restrictions on the operations and liabilities of the top-tier or covered BHC in order to further facilitate an orderly resolution, including prohibitions on the issuance of short-term debt to external investors and on entering into derivatives and certain other types of financial contracts with external counterparties. The proposed rules were open for comments until February 1, 2016. If the proposed rules are finalized as proposed, we may be required to issue additional long-term debt. We continue to evaluate the impact this proposal will have on our consolidated financial statements.

In addition, as discussed in the “Risk Management – Asset/Liability Management – Liquidity and Funding – Liquidity Standards” section in this Report, a final rule regarding the U.S. implementation of the Basel III LCR was issued by the FRB, OCC and FDIC in September 2014.

## Capital Planning and Stress Testing

Our planned long-term capital structure is designed to meet regulatory and market expectations. We believe that our long-term targeted capital structure enables us to invest in and grow our business, satisfy our customers' financial needs in varying environments, access markets, and maintain flexibility to return capital to our shareholders. Our long-term targeted capital structure also considers capital levels sufficient to exceed Basel III capital requirements including the G-SIB surcharge. Accordingly, based on the final Basel III capital rules under the lower of the Standardized or Advanced Approaches CET1 capital ratios, we currently target a long-term CET1 capital ratio at or in excess of 10%, which assumes a 2% G-SIB surcharge. Our capital targets are subject to change based on various factors, including changes to the regulatory capital framework and expectations for large banks promulgated by bank regulatory agencies, planned capital actions, changes in our risk profile and other factors.

Under the FRB’s capital plan rule, large BHCs are required to submit capital plans annually for review to determine if the FRB has any objections before making any capital distributions. The rule requires updates to capital plans in the event of material changes in a BHC’s risk profile, including as a result of any significant acquisitions. The FRB assesses the overall financial condition, risk profile, and capital adequacy of BHCs while considering both quantitative and qualitative factors when evaluating capital plans.

Our 2015 CCAR, which was submitted on January 2, 2015, included a comprehensive capital plan supported by an assessment of expected sources and uses of capital over a given planning horizon under a range of expected and stress scenarios, similar to the process the FRB used to conduct the CCAR in 2014. As part of the 2015 CCAR, the FRB also generated a supervisory stress test, which assumed a sharp decline in the economy and significant decline in asset pricing using the information provided by the Company to estimate performance. The FRB reviewed the supervisory stress results both as required under the Dodd-Frank Act using a common set of capital actions for all large BHCs and by taking into account the Company’s proposed capital actions. The FRB published its supervisory stress test results as required under the Dodd-Frank Act on March 5, 2015. On March 11, 2015, the FRB notified us that it did not object to our capital plan included in the 2015 CCAR. The



FRB has moved the start date for future CCAR cycles, including the 2016 CCAR, to the first quarter.

In addition to CCAR, federal banking regulators also require stress tests to evaluate whether an institution has sufficient capital to continue to operate during periods of adverse economic and financial conditions. These stress testing requirements set forth the timing and type of stress test activities large BHCs and banks must undertake as well as rules governing stress testing controls, oversight and disclosure requirements. The rules also limit a large BHC's ability to make capital distributions to the extent its actual capital issuances were less than amounts indicated in its capital plan. As required under the FRB's stress testing rule, we completed a mid-cycle stress test based on data and scenarios developed by the Company. We submitted the results of the mid-cycle stress test to the FRB and disclosed a summary of the results in July 2015.

## Securities Repurchases

From time to time the Board authorizes the Company to repurchase shares of our common stock. Although we announce when the Board authorizes share repurchases, we typically do not give any public notice before we repurchase our shares. Future stock repurchases may be private or open-market repurchases, including block transactions, accelerated or delayed block transactions, forward transactions, and similar transactions. Additionally, we may enter into plans to purchase stock that satisfy the conditions of Rule 10b5-1 of the Securities Exchange Act of 1934. Various factors determine the amount and timing of our share repurchases, including our capital requirements, the number of shares we expect to issue for employee benefit plans and acquisitions, market conditions (including the trading price of our stock), and regulatory and legal considerations, including the FRB's response to our capital plan and to changes in our risk profile.

In March 2014, the Board authorized the repurchase of 350 million shares of our common stock. At December 31, 2015, we had remaining authority to repurchase approximately 77 million shares, subject to regulatory and legal conditions. In January 2016, the Board authorized the repurchase of an additional 350 million shares of our common stock. For more information about share repurchases during fourth quarter 2015, see Part II, Item 5 in our 2015 Form 10-K.
Historically, our policy has been to repurchase shares under the “safe harbor” conditions of Rule 10b-18 of the Securities Exchange Act of 1934 including a limitation on the daily volume of repurchases. Rule 10b-18 imposes an additional daily volume limitation on share repurchases during a pending merger or acquisition in which shares of our stock will constitute some or all of the consideration. Our management may determine that during a pending stock merger or acquisition when the safe harbor would otherwise be available, it is in our best interest to repurchase shares in excess of this additional daily volume limitation. In such cases, we intend to repurchase shares in compliance with the other conditions of the safe harbor, including the standing daily volume limitation that applies whether or not there is a pending stock merger or acquisition.

In connection with our participation in the Capital Purchase Program (CPP), a part of the Troubled Asset Relief Program (TARP), we issued to the U.S. Treasury Department warrants to purchase 110,261,688 shares of our common stock with an original exercise price of $34.01 per share expiring on October 28, 2018. The terms of the warrants require the exercise price to be adjusted under certain circumstances when the Company's quarterly common stock dividend exceeds $0.34 per share, which began occurring in second quarter 2014. Accordingly, with each quarterly common stock dividend above $0.34 per share, we must calculate whether an adjustment to the exercise price is required by the terms of the warrants, including whether certain minimum thresholds have been met to trigger an adjustment, and notify the holders of any such change. The Board authorized the repurchase by the Company of up to $1 billion of the warrants. At December 31, 2015, there were 34,816,632 warrants outstanding, exercisable at $33.92 per share, and $452 million of unused warrant repurchase authority. Depending on market conditions, we may purchase from time to time additional warrants in privately negotiated or open market transactions, by tender offer or otherwise.



Since the enactment of the Dodd-Frank Act in 2010, the U.S. financial services industry has been subject to a significant increase in regulation and regulatory oversight initiatives. This increased regulation and oversight has substantially changed how most U.S. financial services companies conduct business and has increased their regulatory compliance costs. The following highlights the more significant regulations and regulatory oversight initiatives that have affected or may affect our business. For additional information about the regulatory reform matters discussed below and other regulations and regulatory oversight matters, see Part I, Item 1 “Regulation and Supervision” of our 2015 Form 10-K, and the “Capital Management,” “Forward-Looking Statements” and “Risk Factors” sections and Note 26 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report.

## Dodd-Frank Act

The Dodd-Frank Act is the most significant financial reform legislation since the 1930s and is driving much of the current U.S. regulatory reform efforts. The Dodd-Frank Act and many of its provisions became effective in July 2010 and July 2011. However, a number of its provisions still require final rulemaking or additional guidance and interpretation by regulatory authorities or will be implemented over time. Accordingly, in many respects the ultimate impact of the Dodd-Frank Act and its effects on the U.S. financial system and the Company remain uncertain. The following provides additional information on the Dodd-Frank Act, including the current status of certain of its rulemaking initiatives.

• Enhanced supervision and regulation of systemically important firms. The Dodd-Frank Act grants broad authority to federal banking regulators to establish enhanced supervisory and regulatory requirements for systemically important firms. The FRB has finalized a number of regulations implementing enhanced prudential requirements for large bank holding companies (BHCs) like Wells Fargo regarding risk-based capital and leverage, risk and liquidity management, and imposing debt-to-equity limits on any BHC that regulators determine poses a grave threat to the financial stability of the United States. The FRB and OCC have also finalized rules implementing stress testing requirements for large BHCs and national banks. The FRB has also proposed, but not yet finalized, additional enhanced prudential standards that would implement single counterparty credit limits and establish remediation requirements for large BHCs experiencing financial distress. In addition to the authorization of enhanced supervisory and regulatory requirements for systemically important firms, the Dodd-Frank Act also established the Financial Stability Oversight Council and the Office of Financial Research, which may recommend new systemic risk management requirements and require new reporting of systemic risks. The OCC, under separate authority, has also finalized guidelines establishing heightened governance and risk management standards for large national banks such as Wells Fargo Bank, N.A. The OCC guidelines require covered banks to establish and adhere to a written risk governance framework in order to manage and control their risk-taking activities. The guidelines also formalize roles and responsibilities for risk management practices within covered banks and create certain risk oversight responsibilities for their boards of directors.
• Regulation of consumer financial products. The Dodd-Frank Act established the Consumer Financial Protection Bureau (CFPB) to ensure consumers receive clear and accurate disclosures regarding financial products and to protect them from hidden fees and unfair or abusive practices. With respect to residential mortgage lending, the CFPB issued a number of final rules in 2013 implementing new origination, notification and other requirements that generally became effective in January 2014. In November 2013, the CFPB also finalized rules integrating disclosures required of lenders and settlement agents under the Truth in Lending Act (TILA) and the Real Estate Settlement Procedures Act (RESPA). These rules, which became effective in October 2015, combine existing separate disclosure forms under the TILA and RESPA into new integrated forms and provide additional limitations on the fees and charges that may be increased from the estimates provided by lenders. In October 2015, the CFPB finalized amendments to the rule implementing the Home Mortgage Disclosure Act, resulting in a significant expansion of the data points lenders will be required to collect beginning January 1, 2018 and report to the CFPB beginning January 1, 2019. The CFPB also expanded the transactions covered by the rule and increased the reporting frequency from annual to quarterly for large volume lenders, such as Wells Fargo, beginning January 1, 2020. With respect to other financial products, in November 2014, the CFPB issued a proposed rule to expand consumer protections for prepaid products such as prepaid cards. The proposal would make prepaid cards subject to similar consumer protections as those provided by more traditional debit and credit cards such as fraud protection and expanded access to account information.

In addition to these rulemaking activities, the CFPB is continuing its on-going supervisory examination activities of the financial services industry with respect to a number of consumer businesses and products, including mortgage lending and servicing, fair lending requirements, student lending activities, and auto finance. At this time, the Company cannot predict the full impact of the CFPB’s rulemaking and supervisory authority on our business practices or financial results.

Volcker Rule. The Volcker Rule, with limited exceptions, prohibits banking entities from engaging in proprietary trading or owning any interest in or sponsoring or having certain relationships with a hedge fund, a private equity fund or certain structured transactions that are deemed covered funds. On December 10, 2013, federal banking regulators, the SEC and CFTC (collectively, the Volcker supervisory regulators) jointly released a final rule to implement the Volcker Rule’s restrictions. Banking entities were required to comply with many of the Volcker Rule’s restrictions by July 21, 2015. However, the FRB has extended the rule’s compliance date to give banking entities until July 21, 2016, to conform their ownership interests in and sponsorships of covered funds that were in place prior to December 31, 2013, and the FRB has announced that it intends to provide an additional one-year extension to this date in the future. As a banking entity with more than $50 billion in consolidated assets, we are also subject to enhanced compliance program requirements. We expect to have to make divestments in non-conforming funds prior to



the extended compliance date for covered funds that were in place prior to December 31, 2013, however we do not anticipate a material impact to our financial results as prohibited proprietary trading and covered fund investment activities are not significant to our financial results.

• Regulation of swaps and other derivatives activities. The Dodd-Frank Act established a comprehensive framework for regulating over-the-counter derivatives and authorized the CFTC and the SEC to regulate swaps and security-based swaps, respectively. The CFTC and SEC jointly adopted new rules and interpretations that established the compliance dates for many of their rules implementing the new regulatory framework, including provisional registration of our national bank subsidiary, Wells Fargo Bank, N.A., as a swap dealer, which occurred at the end of 2012. In addition, the CFTC has adopted final rules that, among other things, require extensive regulatory and public reporting of swaps, require certain swaps to be centrally cleared and traded on exchanges or other multilateral platforms, and require swap dealers to comply with comprehensive internal and external business conduct standards. In October 2015, federal regulators also approved a final rule requiring certain margin and capital requirements for swaps not centrally cleared. All of these new rules, as well as others being considered by regulators in other jurisdictions, may negatively impact customer demand for over-the-counter derivatives and may increase our costs for engaging in swaps and other derivatives activities.

• Changes to asset-backed securities (ABS) markets. The Dodd-Frank Act requires sponsors of ABS to hold at least a 5% ownership stake in the ABS. Exemptions from the requirement include qualified residential mortgages (QRMs) and FHA/VA loans. In October 2014, federal regulatory agencies issued final rules to implement this credit risk retention requirement, which included an exemption for the GSE’s mortgage-backed securities. The final rules also aligned the definition of QRMs, which are exempt from the risk retention requirements, with the Consumer Financial Protection Bureau’s definition of “qualified mortgage.” In addition, the final rules addressed the measures for complying with the risk retention requirement and continued to provide limited exemptions for qualifying commercial loans, qualifying commercial real estate loans, and qualifying automobile loans that meet certain requirements. The final rules may impact our ability to issue certain asset-backed securities or otherwise participate in various securitization transactions.

• Enhanced regulation of money market mutual funds. On July 23, 2014, the SEC adopted a rule governing money market mutual funds that, among other things, requires significant structural changes to these funds, including requiring non-governmental institutional money market funds to maintain a variable net asset value and providing for the imposition of liquidity fees and redemption gates for all non-governmental money market funds during periods in which they experience liquidity impairments of a certain magnitude. Money market mutual funds must comply with these requirements by October 14, 2016.

• Regulation of interchange transaction fees (the Durbin Amendment). On October 1, 2011, the FRB rule enacted to implement the Durbin Amendment to the Dodd-Frank Act that limits debit card interchange transaction fees to those reasonable and proportional to the cost of the transaction became effective. The rule generally established that the maximum allowable interchange fee that an issuer may receive or charge for an electronic debit transaction is the sum of 21 cents per transaction and 5 basis points multiplied by the value of the transaction. On July 31, 2013, the U.S. District Court for the District of Columbia ruled that the approach used by the FRB in setting the maximum allowable interchange transaction fee impermissibly included costs that were specifically excluded from consideration under the Durbin Amendment. In August 2013, the FRB filed a notice of appeal of the decision to the United States Court of Appeals for the District of Columbia. In March 2014, the Court of Appeals reversed the District Court’s decision, but did direct the FRB to provide further explanation regarding its treatment of the costs of monitoring transactions. The plaintiffs did not file a petition for rehearing with the Court of Appeals but filed a petition for writ of certiorari with the U.S. Supreme Court. In January 2015, the U.S. Supreme Court denied the petition for writ of certiorari.

• FDIC Deposit Insurance Assessments. Through a Deposit Insurance Fund (DIF), the FDIC insures the deposits of our banks up to prescribed limits for each depositor and funds the DIF through assessments on member insured depository institutions. In October 2015, the FDIC issued a proposed rule that would impose on insured depository institutions with $10 billion or more in assets, such as Wells Fargo, a surcharge of 4.5 cents per $100 of their assessment base, after making certain adjustments. The proposed surcharge would be in addition to the base assessments we pay and could significantly increase the overall amount of our deposit insurance assessments. For more information, see the “Regulation and Supervision – Deposit Insurance Assessments” section in our 2015 Form 10-K.

## Regulatory Capital Guidelines and Capital Plans

During 2013, federal banking regulators issued final rules that substantially amended the risk-based capital rules for banking organizations. The rules implement the Basel III regulatory capital reforms in the U.S., comply with changes required by the Dodd-Frank Act, and replace the existing Basel I-based capital requirements. We were required to begin complying with the rules on January 1, 2014, subject to phase-in periods that are scheduled to be fully phased in by January 1, 2022. In 2014, federal banking regulators also finalized rules to impose a supplementary leverage ratio on large BHICs like Wells Fargo and our insured depository institutions and to implement the Basel III liquidity coverage ratio. For more information on the final capital, leverage and liquidity rules, and additional capital requirements under consideration by federal banking regulators, see the “Capital Management” section in this Report.

## “Living Will” Requirements and Related Matters

Rules adopted by the FRB and the FDIC under the Dodd-Frank Act require large financial institutions, including Wells Fargo, to prepare and periodically revise resolution plans, so-called “living-wills”, that would facilitate their resolution in the event of material distress or failure. Under the rules, resolution plans are required to provide strategies for resolution under the Bankruptcy Code and other applicable insolvency regimes that can be accomplished in a reasonable period of time and in a manner that mitigates the risk that failure would have serious adverse effects on the financial stability of the United States. On November 25, 2014, the FRB and FDIC announced that our 2014 resolution plan submission provided a basis for a resolution strategy that could facilitate an orderly resolution under



## Regulatory Reform (continued)

bankruptcy; however, they identified specific shortcomings in the 2014 resolution plan that would need to be addressed in the 2015 resolution plan. We submitted our 2015 resolution plan on June 29, 2015, but have not yet received regulatory feedback on the plan. If the FRB and FDIC determine that our resolution plan is deficient, the Dodd-Frank Act authorizes the FRB and FDIC to impose more stringent capital, leverage or liquidity requirements on us or restrict our growth or activities until we submit a plan remedying the deficiencies. If the FRB and FDIC ultimately determine that we have been unable to remedy the deficiencies, they could order us to divest assets or operations in order to facilitate our orderly resolution in the event of our material distress or failure. Our national bank subsidiary, Wells Fargo Bank, N.A., is also required to prepare a resolution plan for the FDIC under separate regulatory authority and submitted its third annual resolution plan on June 29, 2015.

We must also prepare and submit to the FRB on an annual basis a recovery plan that identifies a range of options that we may consider during times of idiosyncratic or systemic economic stress to remedy any financial weaknesses and restore market confidence without extraordinary government support. Recovery options include the possible sale, transfer or disposal of assets, securities, loan portfolios or businesses. In December 2015, the OCC published a notice of proposed rulemaking on guidelines to establish standards for recovery planning by large insured national banks, such as Wells Fargo Bank, N.A. The guidelines

## Critical Accounting Policies

Our significant accounting policies (see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report) are fundamental to understanding our results of operations and financial condition because they require that we use estimates and assumptions that may affect the value of our assets or liabilities and financial results. Five of these policies are critical because they require management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. These policies govern:

• the allowance for credit losses;

• PCI loans;

• the valuation of residential MSRs;

• the fair value of financial instruments; and

• income taxes.

Management and the Board's Audit and Examination committee have reviewed and approved these critical accounting policies.

## Allowance for Credit Losses

We maintain an allowance for credit losses, which consists of the allowance for loan losses and the allowance for unfunded credit commitments, which is management's estimate of credit losses inherent in the loan portfolio, including unfunded credit commitments, at the balance sheet date, excluding loans carried at fair value. For a description of our related accounting policies, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

Changes in the allowance for credit losses and, therefore, in the related provision for credit losses can materially affect net income. In applying the review and judgment required to determine the allowance for credit losses, management considers changes in economic conditions, customer behavior, would require a bank to develop and maintain a recovery plan that sets forth the bank’s plan to remain a going concern when the bank is experiencing considerable financial or operational stress, but has not yet deteriorated to the point where liquidation or resolution is imminent. If either the FRB or the OCC determine that our recovery plan is deficient, they may impose restrictions on our business or ultimately require us to divest assets.

The Dodd-Frank Act also establishes an orderly liquidation process which allows for the appointment of the FDIC as a receiver of a systemically important financial institution that is in default or in danger of default. The FDIC has issued rules to implement its orderly liquidation authority and released a notice and request for comment regarding a proposed resolution strategy, known as “single point of entry,” designed to resolve a large financial institution in a manner that holds management responsible for its failure, maintains market stability, and imposes losses on shareholders and creditors in accordance with statutory priorities, without imposing a cost on U.S. taxpayers. Implementation of the strategy would require that institutions maintain a sufficient amount of available equity and unsecured debt to absorb losses and recapitalize operating subsidiaries. The FDIC has not issued any final statements on the single point of entry resolution strategy.

and collateral value, among other influences. From time to time, economic factors or business decisions, such as the addition or liquidation of a loan product or business unit, may affect the loan portfolio, causing management to provide or release amounts from the allowance for credit losses. While our methodology attributes portions of the allowance to specific portfolio segments (commercial and consumer), the entire allowance for credit losses is available to absorb credit losses inherent in the total loan portfolio and unfunded credit commitments.

Judgment is specifically applied in:

- Credit risk ratings applied to individual commercial loans and unfunded credit commitments. We estimate the probability of default in accordance with the borrower’s financial strength using a borrower quality rating and the severity of loss in the event of default using a collateral quality rating. Collectively, these ratings are referred to as credit risk ratings and are assigned to our commercial loans. Probability of default and severity at the time of default are statistically derived through historical observations of defaults and losses after default within each credit risk rating. Commercial loan risk ratings are evaluated based on each situation by experienced senior credit officers and are subject to periodic review by an internal team of credit specialists.

- Economic assumptions applied to pools of consumer loans (statistically modeled). Losses are estimated using economic variables to represent our best estimate of inherent loss. Our forecasted losses are modeled using a range of economic scenarios.

- Selection of a credit loss estimation model that fits the credit risk characteristics of its portfolio. We use both internally developed and vendor supplied models in this process. We often use expected loss, roll rate, net flow, vintage maturation, behavior score, and time series or



statistical trend models, most with economic correlations. Management must use judgment in establishing additional input metrics for the modeling processes, considering further stratification into reference data time series, subproduct, origination channel, vintage, loss type, geographic location and other predictive characteristics. The models used to determine the allowance are validated by an internal model validation group operating in accordance with Company policies.

• Assessment of limitations to credit loss estimation models. We apply our judgment to adjust or supplement our modeled estimates to reflect other risks that may be identified from current conditions and developments in selected portfolios.

• Identification and measurement of impaired loans, including loans modified in a TDR. Our experienced senior credit officers may consider a loan impaired based on their evaluation of current information and events, including loans modified in a TDR. The measurement of impairment is typically based on an analysis of the present value of expected future cash flows. The development of these expectations requires significant management review and judgment.

• An amount for imprecision or uncertainty which reflects management’s overall estimate of the effect of quantitative and qualitative factors on inherent credit losses. This amount represents management’s judgment of risks inherent in the processes and assumptions used in establishing the allowance. This imprecision considers economic environmental factors, modeling assumptions and performance, process risk, and other subjective factors, including industry trends and emerging risk assessments.

SENSITIVITY TO CHANGES Table 60 demonstrates the impact of the sensitivity of our estimates on our allowance for credit losses.

Table 60: Allowance Sensitivity Summary

<table><tr><td></td><td>December 31, 2015</td></tr><tr><td></td><td>Estimated increase/(decrease) in allowance</td></tr><tr><td>(in billions)</td><td>in allowance</td></tr><tr><td>Assumption:</td><td></td></tr><tr><td>Favorable (1)</td><td>$ (3.5)</td></tr><tr><td>Adverse (2)</td><td>8.3</td></tr></table>

(1) Represents a one risk rating upgrade throughout our commercial portfolio segment and a more optimistic economic outlook for modeled losses on our consumer portfolio segment.

(2) Represents a one risk rating downgrade throughout our commercial portfolio segment, a more pessimistic economic outlook for modeled losses on our consumer portfolio segment, and incremental deterioration for PCI loans.

The sensitivity analyses provided in the previous table are hypothetical scenarios and are not considered probable. They do not represent management’s view of inherent losses in the portfolio as of the balance sheet date. Because significant judgment is used, it is possible that others performing similar analyses could reach different conclusions. See the “Risk Management – Credit Risk Management – Allowance for Credit Losses” section and Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report for further discussion of our allowance for credit losses.

## Purchased Credit-Impaired (PCI) Loans

Loans acquired with evidence of credit deterioration since their origination and where it is probable that we will not collect all contractually required principal and interest payments are PCI loans. Substantially all of our PCI loans were acquired in the Wachovia acquisition on December 31, 2008. For a description of our related accounting policies, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

We apply judgment for PCI loans in:

- identifying loans that meet the PCI criteria at acquisition based on our evaluation of credit quality deterioration using indicators such as past due and nonaccrual status, commercial risk ratings, recent borrower credit scores and recent loan-to-value percentages.

• determining initial fair value at acquisition, which is based on an estimate of cash flows, both principal and interest, expected to be collected, discounted at the prevailing market rate of interest. We estimate the cash flows expected to be collected at acquisition using our internal credit risk, interest rate risk and prepayment risk models, which incorporate our best estimate of current key assumptions, such as property values, default rates, loss severity and prepayment speeds. Our estimation includes the timing and amount of cash flows expected to be collected.

• regularly evaluating our estimates of cash flows expected to be collected, subsequent to acquisition. These evaluations, performed quarterly, require the continued usage of key assumptions and estimates, similar to our initial estimate of fair value. We must apply judgment to develop our estimates of cash flows for PCI loans given the impact of changes in value of underlying collateral such as home price and property value changes, changing loss severities, modification activity, and prepayment speeds.

The amount of cash flows expected to be collected and, accordingly, the appropriateness of the allowance for loan loss due to certain decreases in cash flows expected to be collected, is particularly sensitive to changes in loan credit quality. The sensitivity of the overall allowance for credit losses, including PCI loans, is presented in the preceding section, “Critical Accounting Policies – Allowance for Credit Losses.”

See the “Risk Management – Credit Risk Management – Purchased Credit Impaired Loans” section and Note 6 (Loans and Allowance for Credit Losses – Purchased Credit Impaired Loans”) to Financial Statements in this Report for further discussion of PCI loans.

## Valuation of Residential Mortgage Servicing Rights (MSRs)

MSRs are assets that represent the rights to service mortgage loans for others. We recognize MSRs when we purchase servicing rights from third parties, or retain servicing rights in connection with the sale or securitization of loans we originate (asset transfers). We also have MSRs acquired in the past under co-issuer agreements that provide for us to service loans that were originated and securitized by third-party correspondents.

We carry our MSRs related to residential mortgage loans at fair value. Periodic changes in our residential MSRs and the economic hedges used to hedge our residential MSRs are reflected in earnings.

We use a model to estimate the fair value of our residential MSRs. The model is validated by an internal model validation group operating in accordance with Company policies. The model calculates the present value of estimated



## Critical Accounting Policies (continued)

future net servicing income and incorporates inputs and assumptions that market participants use in estimating fair value. Certain significant inputs and assumptions are not observable in the market and require judgment to determine:

- The mortgage loan prepayment speed used to estimate future net servicing income. The prepayment speed is the annual rate at which borrowers are forecasted to repay their mortgage loan principal; this rate also includes estimated borrower defaults. We use models to estimate prepayment speeds and borrower defaults which are influenced by changes in mortgage interest rates and borrower behavior.
- The discount rate used to present value estimated future net servicing income. The discount rate is the required rate of return investors in the market would expect for an asset with similar risk. To determine the discount rate, we consider the risk premium for uncertainties from servicing operations (e.g., possible changes in future servicing costs, ancillary income and earnings on escrow accounts).

- The expected cost to service loans used to estimate future net servicing income. The cost to service loans includes estimates for unreimbursed expenses, such as delinquency and foreclosure costs, which considers the number of defaulted loans as well as changes in servicing processes associated with default and foreclosure management.

Both prepayment speed and discount rate assumptions can, and generally will, change quarterly as market conditions and mortgage interest rates change. For example, an increase in either the prepayment speed or discount rate assumption results in a decrease in the fair value of the MSRs, while a decrease in either assumption would result in an increase in the fair value of the MSRs. In recent years, there have been significant market-driven fluctuations in loan prepayment speeds and the discount rate. These fluctuations can be rapid and may be significant in the future. Additionally, while our current valuation reflects our best estimate of servicing costs, future regulatory changes in servicing standards, as well as changes in individual state foreclosure legislation, may have an impact on our servicing cost assumption and our MSR valuation in future periods.

For a description of our valuation and sensitivity of MSRs, see Note 1 (Summary of Significant Accounting Policies), Note 8 (Securitizations and Variable Interest Entities), Note 9 (Mortgage Banking Activities) and Note 17 (Fair Values of Assets and Liabilities) to Financial Statements in this Report.

## Fair Value of Financial Instruments

Fair value represents the price that would be received to sell the financial asset or paid to transfer the financial liability in an orderly transaction between market participants at the measurement date.

We use fair value measurements to record fair value adjustments to certain financial instruments and to determine fair value disclosures. For example, trading assets, securities available for sale, derivatives and substantially all of our residential MHFS are carried at fair value each period. Other financial instruments, such as certain MHFS and substantially all of our loans held for investment, are not carried at fair value each period but may require nonrecurring fair value adjustments due to application of lower-of-cost-or-market accounting or write-downs of individual assets. We also disclose our estimate of fair value for financial instruments not recorded at fair value, such as loans held for investment or issuances of long-term debt.

The accounting provisions for fair value measurements include a three-level hierarchy for disclosure of assets and liabilities recorded at fair value. The classification of assets and liabilities within the hierarchy is based on whether the inputs to the valuation methodology used for measurement are observable or unobservable. Observable inputs reflect market-derived or market-based information obtained from independent sources, while unobservable inputs reflect our estimates about market data. For additional information on fair value levels, see Note 17 (Fair Values of Assets and Liabilities) to Financial Statements in this Report.

When developing fair value measurements, we maximize the use of observable inputs and minimize the use of unobservable inputs. When available, we use quoted prices in active markets to measure fair value. If quoted prices in active markets are not available, fair value measurement is based upon models that use primarily market-based or independently sourced market parameters, including interest rate yield curves, prepayment speeds, option volatilities and currency rates. However, in certain cases, when market observable inputs for model-based valuation techniques are not readily available, we are required to make judgments about assumptions market participants would use to estimate fair value. Additionally, we use third party pricing services to obtain fair values, which are used to either record the price of an instrument or to corroborate internally developed prices. For additional information on our use of pricing services, see Note 1 (Summary of Significant Accounting Policies) and Note 17 (Fair Value of Assets and Liabilities) to Financial Statements in this Report.

The degree of management judgment involved in determining the fair value of a financial instrument is dependent upon the availability of quoted prices in active markets or observable market parameters. For financial instruments with quoted market prices or observable market parameters in active markets, there is minimal subjectivity involved in measuring fair value. When quoted prices and observable data in active markets are not fully available, management judgment is necessary to estimate fair value. Changes in the market conditions, such as reduced liquidity in the capital markets or changes in secondary market activities, may reduce the availability and reliability of quoted prices or observable data used to determine fair value. When significant adjustments are required to price quotes or inputs, it may be appropriate to utilize an estimate based primarily on unobservable inputs. When an active market for a financial instrument does not exist, the use of management estimates that incorporate current market participant expectations of future cash flows, adjusted for an appropriate risk premium, is acceptable.

Significant judgment is also required to determine whether certain assets measured at fair value are classified as Level 2 or Level 3. When making this judgment, we consider available information, including observable market data, indications of market liquidity and orderliness, and our understanding of the valuation techniques and significant inputs used. For securities in inactive markets, we use a predetermined percentage to evaluate the impact of fair value adjustments derived from weighting both external and internal indications of value to determine if the instrument is classified as Level 2 or Level 3. Otherwise, the classification of Level 2 or Level 3 is based upon the specific facts and circumstances of each instrument or instrument category and judgments are made regarding the significance of the Level 3 inputs to the instruments' fair value measurement in its entirety. If Level 3 inputs are considered significant, the instrument is classified as Level 3.

Table 61 presents the summary of the fair value of financial instruments recorded at fair value on a recurring basis, and the amounts measured using significant Level 3 inputs (before



derivative netting adjustments). The fair value of the remaining assets and liabilities were measured using valuation methodologies involving market-based or market-derived information (collectively Level 1 and 2 measurements).

Table 61: Fair Value Level 3 Summary

<table><tr><td rowspan="2">(\( in billions)</td><td colspan="2">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td>Total balance</td><td>Level 3 (1)</td><td>Total balance</td><td>Level 3 (1)</td></tr><tr><td>Assets carried at fair value</td><td>$ 384.2</td><td>27.7</td><td>378.1</td><td>32.3</td></tr><tr><td>As a percentage of total assets</td><td>21%</td><td>2</td><td>22</td><td>2</td></tr><tr><td>Liabilities carried at fair value</td><td>$ 29.6</td><td>1.5</td><td>34.9</td><td>2.3</td></tr><tr><td>As a percentage of total liabilities</td><td>2%</td><td>*</td><td>2</td><td>*</td></tr></table>

 \( ^{*} \)  Less than 1%.

(1) Before derivative netting adjustments.

See Note 17 (Fair Values of Assets and Liabilities) to Financial Statements in this Report for a complete discussion on our fair value of financial instruments, our related measurement techniques and the impact to our financial statements.

## Income Taxes

We are subject to the income tax laws of the U.S., its states and municipalities and those of the foreign jurisdictions in which we operate. Our income tax expense consists of current and deferred income tax expense. Current income tax expense represents our estimated taxes to be paid or refunded for the current period and includes income tax expense related to our uncertain tax positions. We determine deferred income taxes using the balance sheet method. Under this method, the net deferred tax asset or liability is based on the tax effects of the differences between the book and tax bases of assets and liabilities, and recognizes enacted changes in tax rates and laws in the period in which they occur. Deferred income tax expense results from changes in deferred tax assets and liabilities between periods. Deferred tax assets are recognized subject to management's judgment that realization is "more likely than not." Uncertain tax positions that meet the more likely than not recognition threshold are measured to determine the amount of benefit to recognize. An uncertain tax position is measured at the largest amount of benefit that management believes has a greater than 50% likelihood of realization upon settlement. Tax benefits not meeting our realization criteria represent unrecognized tax benefits. Our unrecognized tax benefits on uncertain tax positions are reflected in Note 21 (Income Taxes) to Financial Statements in this Report. Foreign taxes paid are generally applied as credits to reduce federal income taxes payable. We account for interest and penalties as a component of income tax expense.
The income tax laws of the jurisdictions in which we operate are complex and subject to different interpretations by the taxpayer and the relevant government taxing authorities. In establishing a provision for income tax expense, we must make judgments and interpretations about the application of these inherently complex tax laws. We must also make estimates about when in the future certain items will affect taxable income in the various tax jurisdictions by the government taxing authorities, both domestic and foreign. Our interpretations may be subjected to review during examination by taxing authorities and disputes may arise over the respective tax positions. We attempt to resolve these disputes during the tax examination and audit process and ultimately through the court systems when applicable.

We monitor relevant tax authorities and revise our estimate of accrued income taxes due to changes in income tax laws and their interpretation by the courts and regulatory authorities on a quarterly basis. Revisions of our estimate of accrued income taxes also may result from our own income tax planning and from the resolution of income tax controversies. Such revisions in our estimates may be material to our operating results for any given quarter.

See Note 21 (Income Taxes) to Financial Statements in this Report for a further description of our provision for income taxes and related income tax assets and liabilities.



## Current Accounting Developments

Table 62 provides accounting pronouncements applicable to us that have been issued by the FASB but are not yet effective.

Table 62: Current Accounting Developments – Issued Standards

<table><tr><td>Standard</td><td>Description</td><td>Effective date and financial statement impact</td></tr><tr><td>Accounting Standards Update (ASU or Update) 2016-01 - Financial Instruments - Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities</td><td>The Update amends the presentation and accounting for certain financial instruments, including liabilities measured at fair value under the fair value option and equity investments. The guidance also updates fair value presentation and disclosure requirements for financial instruments measured at amortized cost.</td><td>The Update is effective for us in first quarter 2018 with prospective application to changes in guidance related to nonmarketable equity investments. The remaining amendments should be applied with a cumulative-effect adjustment to the balance sheet as of the beginning of the adoption period. Early application is only permitted for changes related to liabilities measured at fair value under the fair value option. Early adoption is prohibited for the remaining amendments. We are evaluating the impact of the Update on our consolidated financial statements.</td></tr><tr><td>ASU 2015-16 - Business Combinations (Topic 805): Simplifying the Accounting for Measurement-Period Adjustments</td><td>The Update eliminates the requirement for companies to retrospectively adjust initial amounts recognized in business combinations when the accounting is incomplete at the acquisition date. Under the new guidance, companies should record adjustments in the same reporting period in which the amounts are determined.</td><td>The Update is effective for us in first quarter 2016 with prospective application. The Update will not have a material impact on our consolidated financial statements.</td></tr><tr><td>ASU 2015-07 - Fair Value Measurement (Topic 820): Disclosures for Investments in Certain Entities that Calculate Net Asset Value per Share (or Its Equivalent)</td><td>The Update eliminates the disclosure requirement to categorize investments within the fair value hierarchy that are measured at fair value using net asset value as a practical expedient.</td><td>The guidance is effective for us in first quarter 2016 with retrospective application. The Update will not affect our consolidated financial statements as it impacts only the fair value disclosure requirements for certain investments.</td></tr><tr><td>ASU 2015-03 - Interest - Imputation of Interest (Subtopic 835-30): Simplifying the Presentation of Debt Issuance Costs</td><td>The Update changes the balance sheet presentation for debt issuance costs. Under the new guidance, debt issuance costs should be reported as a deduction from debt liabilities rather than as a deferred charge classified as an asset.</td><td>The Update is effective for us in first quarter 2016 and will not have a material impact on our consolidated financial statements since it is limited to a reclassification on our balance sheet.</td></tr><tr><td>ASU 2015-02 - Consolidation (Topic 810): Amendments to the Consolidation Analysis</td><td>The Update primarily amends the criteria companies use to evaluate whether they should consolidate certain variable interest entities that have fee arrangements and the criteria used to determine whether partnerships and similar entities are variable interest entities. The Update also excludes certain money market funds from the consolidation guidance.</td><td>These changes are effective for us in first quarter 2016 and will be applied with a cumulative-effect adjustment to opening retained earnings. The Update will not have a material impact on our consolidated financial statements.</td></tr><tr><td>ASU 2015-01 - Income Statement - Extraordinary and Unusual Items (Subtopic 225-20): Simplifying Income Statement Presentation by Eliminating the Concept of Extraordinary Items</td><td>The Update removes the concept of extraordinary items from GAAP and eliminates the requirement for extraordinary items to be separately presented in the statement of income.</td><td>The Update is effective for us in first quarter 2016 with prospective application. The Update will not have a material impact on our consolidated financial statements.</td></tr><tr><td>ASU 2014-16 - Derivatives and Hedging (Topic 815): Determining Whether the Host Contract in a Hybrid Financial Instrument Issued in the Form of a Share is More Akin to Debt or to Equity</td><td>The Update clarifies that the nature of host contracts in hybrid financial instruments that are issued in share form should be determined based on the entire instrument, including the embedded derivative.</td><td>The Update is effective for us in first quarter 2016 with modified retrospective application. The Update will not have a material impact on our consolidated financial statements.</td></tr><tr><td>ASU 2014-13 - Consolidation (Topic 810): Measuring the Financial Assets and the Financial Liabilities of a Consolidated Collateralized Financing Entity</td><td>The Update provides a measurement alternative to companies that consolidate collateralized financing entities (CFEs), such as collateralized debt obligation and collateralized loan obligation structures. Under the new guidance, companies can measure both the financial assets and financial liabilities of a CFE using the more observable fair value of the financial assets or of the financial liabilities.</td><td>These changes are effective for us in first quarter 2016 and can be applied by a modified retrospective approach. The Update will not have a material impact on our consolidated financial statements.</td></tr></table>



<table><tr><td>Standard</td><td>Description</td><td>Effective date and financial statement impact</td></tr><tr><td>ASU 2014-12 - Compensation - Stock Compensation (Topic 718): Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be Achieved after the Requisite Service Period</td><td>The Update provides accounting guidance for employee share-based payment awards with specific performance targets. The Update clarifies that performance targets should be treated as performance conditions if the targets affect vesting and could be achieved after the requisite service period.</td><td>The Update is effective for us in first quarter 2016 and can be applied prospectively. The Update will not have a material impact on our consolidated financial statements.</td></tr><tr><td>ASU 2014-09 - Revenue from Contracts With Customers (Topic 606)</td><td>The Update modifies the guidance companies use to recognize revenue from contracts with customers for transfers of goods or services and transfers of nonfinancial assets, unless those contracts are within the scope of other standards. The guidance also requires new qualitative and quantitative disclosures, including information about contract balances and performance obligations.</td><td>In August 2015, the FASB issued ASU 2015-14 (Revenue from Contracts with Customers (Topic 606): Deferral of the Effective Date), which defers the effective date of ASU 2014-09 to first quarter 2018. The Update can be applied retrospectively to prior periods presented or as a cumulative-effect adjustment in the period of adoption. Early adoption is permitted in first quarter 2017. Our revenue is balanced between net interest income on financial assets and liabilities, which is explicitly excluded from the scope of the new guidance, and noninterest income. We continue to evaluate the impact of the Update to our noninterest income and on our presentation and disclosures. We expect to adopt the Update in first quarter 2018 with a cumulative-effect adjustment to opening retained earnings.</td></tr></table>

Table 63 provides proposed accounting pronouncements that could materially affect our consolidated financial statements when finalized by the FASB.

Table 63: Current Accounting Developments – Proposed Standards

<table><tr><td>Proposed Standard</td><td>Description</td><td>Expected Issuance</td></tr><tr><td>Financial Instruments - Credit Losses (Subtopic 825-15)</td><td>The proposed Update would change the accounting for credit losses on loans and debt securities. For loans, the proposal would require an expected credit loss model rather than the current incurred loss model to determine the allowance for credit losses. The expected credit loss model would estimate losses for the estimated life of the financial asset. In addition, the proposed guidance would modify the other-than-temporary impairment model for available-for-sale debt securities to require an allowance for credit impairment instead of a direct write-down, which would allow for reversal of credit impairments in future periods.</td><td>The FASB expects to issue a final standard in 2016.</td></tr><tr><td>Leases (Topic 842)</td><td>The proposed Update would require lessees to recognize leases on the balance sheet with lease liabilities and corresponding right-of-use assets based on the present value of lease payments. Additionally, lessors would largely continue current accounting with lease financings and operating lease assets depending on the nature of the leases. The proposed Update would also eliminate leveraged lease accounting, but would allow existing leveraged leases to continue their current accounting until maturity or termination.</td><td>The FASB expects to issue a final standard in 2016.</td></tr></table>

## Forward-Looking Statements

This document contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. In addition, we may make forward-looking statements in our other documents filed or furnished with the SEC, and our management may make forward-looking statements orally to analysts, investors, representatives of the media and others. Forward-looking statements can be identified by words such as “anticipates,” “intends,” “plans,” “seeks,” “believes,” “estimates,” “expects,” “target,” “projects,” “outlook,” “forecast,” “will,” “may,” “could,” “should,” “can” and similar references to future periods. In particular, forward-looking statements include, but are not limited to, statements we make about: (i) the future operating or financial performance of the Company, including our outlook for future growth; (ii) our noninterest expense and



## Forward-Looking Statements (continued)

efficiency ratio; (iii) future credit quality and performance, including our expectations regarding future loan losses and allowance levels; (iv) the appropriateness of the allowance for credit losses; (v) our expectations regarding net interest income and net interest margin; (vi) loan growth or the reduction or mitigation of risk in our loan portfolios; (vii) future capital levels or targets and our estimated Common Equity Tier 1 ratio under Basel III capital standards; (viii) the performance of our mortgage business and any related exposures; (ix) the expected outcome and impact of legal, regulatory and legislative developments, as well as our expectations regarding compliance therewith; (x) future common stock dividends, common share repurchases and other uses of capital; (xi) our targeted range for return on assets and return on equity; (xii) the outcome of contingencies, such as legal proceedings; and (xiii) the Company’s plans, objectives and strategies.

Forward-looking statements are not based on historical facts but instead represent our current expectations and assumptions regarding our business, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. Our actual results may differ materially from those contemplated by the forward-looking statements. We caution you, therefore, against relying on any of these forward-looking statements. They are neither statements of historical fact nor guarantees or assurances of future performance. While there is no assurance that any list of risks and uncertainties or risk factors is complete, important factors that could cause actual results to differ materially from those in the forward-looking statements include the following, without limitation:
• current and future economic and market conditions, including the effects of declines in housing prices, high unemployment rates, U.S. fiscal debt, budget and tax matters, geopolitical matters, and the overall slowdown in global economic growth;

- our capital and liquidity requirements (including under regulatory capital standards, such as the Basel III capital standards) and our ability to generate capital internally or raise capital on favorable terms;

- financial services reform and other current, pending or future legislation or regulation that could have a negative effect on our revenue and businesses, including the Dodd-Frank Act and other legislation and regulation relating to bank products and services;

- the extent of our success in our loan modification efforts, as well as the effects of regulatory requirements or guidance regarding loan modifications;

- the amount of mortgage loan repurchase demands that we receive and our ability to satisfy any such demands without having to repurchase loans related thereto or otherwise indemnify or reimburse third parties, and the credit quality of or losses on such repurchased mortgage loans;

- negative effects relating to our mortgage servicing and foreclosure practices, as well as changes in industry standards or practices, regulatory or judicial requirements, penalties or fines, increased servicing and other costs or obligations, including loan modification requirements, or delays or moratoriums on foreclosures;

- our ability to realize our efficiency ratio target as part of our expense management initiatives, including as a result of business and economic cyclicality, seasonality, changes in our business composition and operating environment, growth in our businesses and/or acquisitions, and unexpected expenses relating to, among other things, litigation and regulatory matters;

- the effect of the current low interest rate environment or changes in interest rates on our net interest income, net interest margin and our mortgage originations, mortgage servicing rights and mortgages held for sale;

- significant turbulence or a disruption in the capital or financial markets, which could result in, among other things, reduced investor demand for mortgage loans, a reduction in the availability of funding or increased funding costs, and declines in asset values and/or recognition of other-than-temporary impairment on securities held in our investment securities portfolio;

- the effect of a fall in stock market prices on our investment banking business and our fee income from our brokerage, asset and wealth management businesses;

- reputational damage from negative publicity, protests, fines, penalties and other negative consequences from regulatory violations and legal actions;

- a failure in or breach of our operational or security systems or infrastructure, or those of our third party vendors or other service providers, including as a result of cyber attacks;

- the effect of changes in the level of checking or savings account deposits on our funding costs and net interest margin;

- fiscal and monetary policies of the Federal Reserve Board; and

- the other risk factors and uncertainties described under “Risk Factors” in this Report.

In addition to the above factors, we also caution that the amount and timing of any future common stock dividends or repurchases will depend on the earnings, cash requirements and financial condition of the Company, market conditions, capital requirements (including under Basel capital standards), common stock issuance requirements, applicable law and regulations (including federal securities laws and federal banking regulations), and other factors deemed relevant by the Company’s Board of Directors, and may be subject to regulatory approval or conditions.

For more information about factors that could cause actual results to differ materially from our expectations, refer to our reports filed with the Securities and Exchange Commission, including the discussion under “Risk Factors” in this Report, as filed with the Securities and Exchange Commission and available on its website at www.sec.gov.

Any forward-looking statement made by us speaks only as of the date on which it is made. Factors or events that could cause our actual results to differ may emerge from time to time, and it is not possible for us to predict all of them. We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise, except as may be required by law.



An investment in the Company involves risk, including the possibility that the value of the investment could fall substantially and that dividends or other distributions on the investment could be reduced or eliminated. We discuss below risk factors that could adversely affect our financial results and condition, and the value of, and return on, an investment in the Company.

## RISKS RELATED TO THE ECONOMY, FINANCIAL MARKETS, INTEREST RATES AND LIQUIDITY

As one of the largest lenders in the U.S. and a provider of financial products and services to consumers and businesses across the U.S. and internationally, our financial results have been, and will continue to be, materially affected by general economic conditions, particularly unemployment levels and home prices in the U.S., and a deterioration in economic conditions or in the financial markets may materially adversely affect our lending and other businesses and our financial results and condition. We generate revenue from the interest and fees we charge on the loans and other products and services we sell, and a substantial amount of our revenue and earnings comes from the net interest income and fee income that we earn from our consumer and commercial lending and banking businesses, including our mortgage banking business where we currently are the largest mortgage originator in the U.S. These businesses have been, and will continue to be, materially affected by the state of the U.S. economy, particularly unemployment levels and home prices. Although the U.S. economy has continued to gradually improve from the depressed levels of 2008 and early 2009, economic growth has been slow and uneven. In addition, the negative effects and continued uncertainty stemming from U.S. fiscal and political matters, including concerns about deficit levels, taxes and U.S. debt ratings, have impacted and may continue to impact the continuing global economic recovery. Moreover, geopolitical matters, including international political unrest or disturbances, as well as continued concerns over energy prices and global economic difficulties, may impact the stability of financial markets and the global economy. A prolonged period of slow growth in the global economy, particularly in the U.S., or any deterioration in general economic conditions and/or the financial markets resulting from the above matters or any other events or factors that may disrupt or dampen the global economic recovery, could materially adversely affect our financial results and condition.

The improvement in the U.S. economy as well as higher home prices contributed to our strengthened credit performance and allowed us to release amounts from our allowance for credit losses, however there is no guarantee we will have allowance releases in the future. If unemployment levels worsen or if home prices fall we would expect to incur elevated charge-offs and provision expense from increases in our allowance for credit losses. These conditions may adversely affect not only consumer loan performance but also commercial and CRE loans, especially for those business borrowers that rely on the health of industries that may experience deteriorating economic conditions. The ability of these and other borrowers to repay their loans may deteriorate, causing us, as one of the largest commercial and CRE lenders in the U.S., to incur significantly higher credit losses. In addition, weak or deteriorating economic conditions make it more challenging for us to increase our consumer and commercial loan portfolios by making loans to creditworthy borrowers at attractive yields. Although we have significant capacity to add loans to our balance sheet, weak economic conditions, as well as competition and/or increases in interest rates, could soften demand for our loans resulting in our retaining a much higher amount of lower yielding liquid assets on our balance sheet. If economic conditions do not continue to improve or if the economy worsens and unemployment rises, which also would likely result in a decrease in consumer and business confidence and spending, the demand for our credit products, including our mortgages, may fall, reducing our interest and noninterest income and our earnings.

A deterioration in business and economic conditions, which may erode consumer and investor confidence levels, and/or increased volatility of financial markets, also could adversely affect financial results for our fee-based businesses, including our investment advisory, mutual fund, securities brokerage, wealth management, and investment banking businesses. In 2015, approximately 26% of our revenue was fee income, which included trust and investment fees, card fees and other fees. We earn fee income from managing assets for others and providing brokerage and other investment advisory and wealth management services. Because investment management fees are often based on the value of assets under management, a fall in the market prices of those assets could reduce our fee income. Changes in stock market prices could affect the trading activity of investors, reducing commissions and other fees we earn from our brokerage business. The U.S. stock market experienced all-time highs in 2015, but also experienced significant volatility and there is no guarantee that high price levels will continue. Poor economic conditions and volatile or unstable financial markets also can negatively affect our debt and equity underwriting and advisory businesses, as well as our trading and venture capital businesses. Any deterioration in global financial markets and economies, including as a result of any international political unrest or disturbances, may adversely affect the revenues and earnings of our international operations, particularly our global financial institution and correspondent banking services.

For more information, refer to the “Risk Management – Asset/Liability Management” and “– Credit Risk Management” sections in this Report.

Changes in interest rates and financial market values could reduce our net interest income and earnings, including as a result of recognizing losses or OTTI on the securities that we hold in our portfolio or trade for our customers. Our net interest income is the interest we earn on loans, debt securities and other assets we hold less the interest we pay on our deposits, long-term and short-term debt, and other liabilities. Net interest income is a measure of both our net interest margin – the difference between the yield we earn on our assets and the interest rate we pay for deposits and our other sources of funding – and the amount of earning assets we hold. Changes in either our net interest margin or the amount or mix of earning assets we hold could affect our net interest income and our earnings. Changes in interest rates can affect our net interest margin. Although the yield we earn on our assets and our funding costs tend to move in the same direction in response to changes in interest rates, one can rise or fall faster than the other, causing our net interest margin to expand or contract. If our funding costs rise faster than the yield we earn



on our assets or if the yield we earn on our assets falls faster than our funding costs, our net interest margin could contract.

The amount and type of earning assets we hold can affect our yield and net interest margin. We hold earning assets in the form of loans and investment securities, among other assets. As noted above, if the economy worsens we may see lower demand for loans by creditworthy customers, reducing our net interest income and yield. In addition, our net interest income and net interest margin can be negatively affected by a prolonged low interest rate environment, which is currently being experienced as a result of economic conditions and FRB monetary policies, as it may result in us holding lower yielding loans and securities on our balance sheet, particularly if we are unable to replace the maturing higher yielding assets, including the loans in our non-strategic and liquidating loan portfolio, with similar higher yielding assets. Increases in interest rates, however, may negatively affect loan demand and could result in higher credit losses as borrowers may have more difficulty making higher interest payments. As described below, changes in interest rates also affect our mortgage business, including the value of our MSRs.

Changes in the slope of the “yield curve” – or the spread between short-term and long-term interest rates – could also reduce our net interest margin. Normally, the yield curve is upward sloping, meaning short-term rates are lower than long-term rates. When the yield curve flattens, or even inverts, our net interest margin could decrease if the cost of our short-term funding increases relative to the yield we can earn on our long-term assets.

The interest we earn on our loans may be tied to U.S.-denominated interest rates such as the federal funds rate while the interest we pay on our debt may be based on international rates such as LIBOR. If the federal funds rate were to fall without a corresponding decrease in LIBOR, we might earn less on our loans without any offsetting decrease in our funding costs. This could lower our net interest margin and our net interest income.

We assess our interest rate risk by estimating the effect on our earnings under various scenarios that differ based on assumptions about the direction, magnitude and speed of interest rate changes and the slope of the yield curve. We hedge some of that interest rate risk with interest rate derivatives. We also rely on the “natural hedge” that our mortgage loan originations and servicing rights can provide.

We generally do not hedge all of our interest rate risk. There is always the risk that changes in interest rates could reduce our net interest income and our earnings in material amounts, especially if actual conditions turn out to be materially different than what we assumed. For example, if interest rates rise or fall faster than we assumed or the slope of the yield curve changes, we may incur significant losses on debt securities we hold as investments. To reduce our interest rate risk, we may rebalance our investment and loan portfolios, refinance our debt and take other strategic actions. We may incur losses when we take such actions.

We hold securities in our investment securities portfolio, including U.S. Treasury and federal agency securities and federal agency MBS, securities of U.S. states and political subdivisions, residential and commercial MBS, corporate debt securities, other asset-backed securities and marketable equity securities, including securities relating to our venture capital activities. We analyze securities held in our investment securities portfolio for OTTI on at least a quarterly basis. The process for determining whether impairment is other than temporary usually requires difficult, subjective judgments about the future financial performance of the issuer and any collateral underlying the security in order to assess the probability of receiving contractual principal and interest payments on the security. Because of changing economic and market conditions, as well as credit ratings, affecting issuers and the performance of the underlying collateral, we may be required to recognize OTTI in future periods. In particular, economic difficulties in the oil and gas industry resulting from prolonged low oil prices may further impact our energy sector investments and require us to recognize OTTI in these investments in future periods. Our net income also is exposed to changes in interest rates, credit spreads, foreign exchange rates, equity and commodity prices in connection with our trading activities, which are conducted primarily to accommodate our customers in the management of their market price risk, as well as when we take positions based on market expectations or to benefit from differences between financial instruments and markets. The securities held in these activities are carried at fair value with realized and unrealized gains and losses recorded in noninterest income. As part of our business to support our customers, we trade public securities and these securities also are subject to market fluctuations with gains and losses recognized in net income when realized and periodically include OTTI charges. Although we have processes in place to measure and monitor the risks associated with our trading activities, including stress testing and hedging strategies, there can be no assurance that our processes and strategies will be effective in avoiding losses that could have a material adverse effect on our financial results.

The value of our public and private equity investments can fluctuate from quarter to quarter. Certain of these investments are carried under the cost or equity method, while others are carried at fair value with unrealized gains and losses reflected in earnings. Earnings from our equity investments may be volatile and hard to predict, and may have a significant effect on our earnings from period to period. When, and if, we recognize gains may depend on a number of factors, including general economic and market conditions, the prospects of the companies in which we invest, when a company goes public, the size of our position relative to the public float, and whether we are subject to any resale restrictions.

Our venture capital investments could result in significant OTTI losses for those investments carried under the cost or equity method. Our assessment for OTTI is based on a number of factors, including the then current market value of each investment compared with its carrying value. If we determine there is OTTI for an investment, we write-down the carrying value of the investment, resulting in a charge to earnings. The amount of this charge could be significant.

For more information, refer to the “Risk Management – Asset/Liability Management – Interest Rate Risk”, – Market Risk – Equity Investments”, and – Market Risk – Trading Activities” and the “Balance Sheet Analysis – Investment Securities” sections in this Report and Note 5 (Investment Securities) to Financial Statements in this Report.

Effective liquidity management, which ensures that we can meet customer loan requests, customer deposit maturities/withdrawals and other cash commitments, including principal and interest payments on our debt, efficiently under both normal operating conditions and other unpredictable circumstances of industry or financial market stress, is essential for the operation of our business, and our financial results and condition could be materially adversely affected if we do not effectively manage our liquidity. Our liquidity is essential for the operation of our business. We primarily rely on bank



deposits to be a low cost and stable source of funding for the loans we make and the operation of our business. Customer deposits, which include noninterest-bearing deposits, interest-bearing checking, savings certificates, certain market rate and other savings, and certain foreign deposits, have historically provided us with a sizeable source of relatively stable and low-cost funds. In addition to customer deposits, our sources of liquidity include investments in our securities portfolio, our ability to sell or securitize loans in secondary markets and to pledge loans to access secured borrowing facilities through the FHLB and the FRB, and our ability to raise funds in domestic and international money through capital markets.

Our liquidity and our ability to fund and run our business could be materially adversely affected by a variety of conditions and factors, including financial and credit market disruption and volatility or a lack of market or customer confidence in financial markets in general similar to what occurred during the financial crisis in 2008 and early 2009, which may result in a loss of customer deposits or outflows of cash or collateral and/or our inability to access capital markets on favorable terms. Market disruption and volatility could impact our credit spreads, which are the amount in excess of the interest rate of U.S. Treasury securities, or other benchmark securities, of the same maturity that we need to pay to our funding providers. Increases in interest rates and our credit spreads could significantly increase our funding costs. Other conditions and factors that could materially adversely affect our liquidity and funding include a lack of market or customer confidence in the Company or negative news about the Company or the financial services industry generally which also may result in a loss of deposits and/or negatively affect our ability to access the capital markets; our inability to sell or securitize loans or other assets, and, as described below, reductions in one or more of our credit ratings. Many of the above conditions and factors may be caused by events over which we have little or no control. While market conditions have continued to improve since the financial crisis, there can be no assurance that significant disruption and volatility in the financial markets will not occur in the future. For example, concerns over geopolitical issues, commodity and currency prices, as well as global economic conditions, may cause financial market volatility.

In addition, concerns regarding the potential failure to raise the U.S. government debt limit and any associated downgrade of U.S. government debt ratings may cause uncertainty and volatility as well. A failure to raise the U.S. debt limit in the future and/or additional downgrades of the sovereign debt ratings of the U.S. government or the debt ratings of related institutions, agencies or instrumentalities, as well as other fiscal or political events could, in addition to causing economic and financial market disruptions, materially adversely affect the market value of the U.S. government securities that we hold, the availability of those securities as collateral for borrowing, and our ability to access capital markets on favorable terms, as well as have other material adverse effects on the operation of our business and our financial results and condition.

As noted above, we rely heavily on bank deposits for our funding and liquidity. We compete with banks and other financial services companies for deposits. If our competitors raise the rates they pay on deposits our funding costs may increase, either because we raise our rates to avoid losing deposits or because we lose deposits and must rely on more expensive sources of funding. Higher funding costs reduce our net interest margin and net interest income. Checking and savings account balances and other forms of customer deposits may decrease when customers perceive alternative investments, such as the stock market, as providing a better risk/return tradeoff. When customers move money out of bank deposits and into other investments, we may lose a relatively low cost source of funds, increasing our funding costs and negatively affecting our liquidity.

If we are unable to continue to fund our assets through customer bank deposits or access capital markets on favorable terms or if we suffer an increase in our borrowing costs or otherwise fail to manage our liquidity effectively, our liquidity, net interest margin, financial results and condition may be materially adversely affected. As we did during the financial crisis, we may also need, or be required by our regulators, to raise additional capital through the issuance of common stock, which could dilute the ownership of existing stockholders, or reduce or even eliminate our common stock dividend to preserve capital or in order to raise additional capital.

For more information, refer to the “Risk Management – Asset/Liability Management” section in this Report.

Adverse changes in our credit ratings could have a material adverse effect on our liquidity, cash flows, financial results and condition. Our borrowing costs and ability to obtain funding are influenced by our credit ratings. Reductions in one or more of our credit ratings could adversely affect our ability to borrow funds and raise the costs of our borrowings substantially and could cause creditors and business counterparties to raise collateral requirements or take other actions that could adversely affect our ability to raise funding. Credit ratings and credit ratings agencies' outlooks are based on the ratings agencies' analysis of many quantitative and qualitative factors, such as our capital adequacy, liquidity, asset quality, business mix, the level and quality of our earnings, rating agency assumptions regarding the probability and extent of federal financial assistance or support, and other rating agency specific criteria. In addition to credit ratings, our borrowing costs are affected by various other external factors, including market volatility and concerns or perceptions about the financial services industry generally. There can be no assurance that we will maintain our credit ratings and outlooks and that credit ratings downgrades in the future would not materially affect our ability to borrow funds and borrowing costs.

Downgrades in our credit ratings also may trigger additional collateral or funding obligations which could negatively affect our liquidity, including as a result of credit-related contingent features in certain of our derivative contracts. Although a one or two notch downgrade in our current credit ratings would not be expected to trigger a material increase in our collateral or funding obligations, a more severe credit rating downgrade of our long-term and short-term credit ratings could increase our collateral or funding obligations and the effect on our liquidity could be material.

For information on our credit ratings, see the “Risk Management – Asset/Liability Management – Liquidity and Funding – Credit Ratings” section and for information regarding additional collateral and funding obligations required of certain derivative instruments in the event our credit ratings were to fall below investment grade, see Note 16 (Derivatives) to Financial Statements in this Report.

We rely on dividends from our subsidiaries for liquidity, and federal and state law can limit those dividends. Wells Fargo & Company, the parent holding company, is a separate and distinct legal entity from its subsidiaries. It receives a significant portion of its funding and



## Risk Factors (continued)

liquidity from dividends and other distributions from its subsidiaries. We generally use these dividends and distributions, among other things, to pay dividends on our common and preferred stock and interest and principal on our debt. Federal and state laws limit the amount of dividends and distributions that our bank and some of our nonbank subsidiaries, including our broker-dealer subsidiaries, may pay to our parent holding company. Also, our right to participate in a distribution of assets upon a subsidiary's liquidation or reorganization is subject to the prior claims of the subsidiary's creditors.

For more information, refer to the “Regulation and Supervision – Dividend Restrictions” and “– Holding Company Structure” sections in our 2015 Form 10-K and to Note 3 (Cash, Loan and Dividend Restrictions) and Note 26 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report.

## RISKS RELATED TO FINANCIAL REGULATORY REFORM AND OTHER LEGISLATION AND REGULATIONS

Enacted legislation and regulation, including the Dodd-Frank Act, as well as future legislation and/or regulation, could require us to change certain of our business practices, reduce our revenue and earnings, impose additional costs on us or otherwise adversely affect our business operations and/or competitive position. Our parent company, our subsidiary banks and many of our nonbank subsidiaries such as those related to our brokerage and mutual fund businesses, are subject to significant and extensive regulation under state and federal laws in the U.S., as well as the applicable laws of the various jurisdictions outside of the U.S. where we conduct business. These regulations protect depositors, federal deposit insurance funds, consumers, investors and the banking and financial system as a whole, not necessarily our stockholders. Economic, market and political conditions during the past few years have led to a significant amount of new legislation and regulation in the U.S. and abroad, as well as heightened expectations and scrutiny of financial services companies from banking regulators. These laws and regulations may affect the manner in which we do business and the products and services that we provide, affect or restrict our ability to compete in our current businesses or our ability to enter into or acquire new businesses, reduce or limit our revenue in businesses or impose additional fees, assessments or taxes on us, intensify the regulatory supervision of us and the financial services industry, and adversely affect our business operations or have other negative consequences. In addition, greater government oversight and scrutiny of financial services companies has increased our operational and compliance costs as we must continue to devote substantial resources to enhancing our procedures and controls and meeting heightened regulatory standards and expectations. Any failure to meet regulatory standards or expectations could result in fees, penalties, or restrictions on our ability to engage in certain business activities.

On July 21, 2010, the Dodd-Frank Act, the most significant financial reform legislation since the 1930s, became law. The Dodd-Frank Act, among other things, (i) established the Financial Stability Oversight Council to monitor systemic risk posed by financial firms and imposes additional and enhanced FRB regulations, including capital and liquidity requirements, on certain large, interconnected bank holding companies such as Wells Fargo and systemically significant nonbanking firms intended to promote financial stability; (ii) creates a liquidation framework for the resolution of covered financial companies, the costs of which would be paid through assessments on surviving covered financial companies; (iii) makes significant changes to the structure of bank and bank holding company regulation and activities in a variety of areas, including prohibiting proprietary trading and private fund investment activities, subject to certain exceptions; (iv) creates a new framework for the regulation of over-the-counter derivatives and new regulations for the securitization market and strengthens the regulatory oversight of securities and capital markets by the SEC; (v) established the Consumer Financial Protection Bureau (CFPB) within the FRB, which has sweeping powers to administer and enforce a new federal regulatory framework of consumer financial regulation; (vi) may limit the existing pre-emption of state laws with respect to the application of such laws to national banks, makes federal pre-emption no longer applicable to operating subsidiaries of national banks, and gives state authorities, under certain circumstances, the ability to enforce state laws and federal consumer regulations against national banks; (vii) provides for increased regulation of residential mortgage activities; (viii) revised the FDIC's assessment base for deposit insurance by changing from an assessment base defined by deposit liabilities to a risk-based system based on total assets; (ix) permitted banks to pay interest on business checking accounts beginning on July 1, 2011; (x) authorized the FRB under the Durbin Amendment to adopt regulations that limit debit card interchange fees received by debit card issuers; and (xi) includes several corporate governance and executive compensation provisions and requirements, including mandating an advisory stockholder vote on executive compensation.

The Dodd-Frank Act and many of its provisions became effective in July 2010 and July 2011. However, a number of its provisions still require final rulemaking or additional guidance and interpretation by regulatory authorities or will be implemented over time. Accordingly, in many respects the ultimate impact of the Dodd-Frank Act and its effects on the U.S. financial system and the Company still remain uncertain. Nevertheless, the Dodd-Frank Act, including current and future rules implementing its provisions and the interpretation of those rules, could result in a loss of revenue, require us to change certain of our business practices, limit our ability to pursue certain business opportunities, increase our capital requirements and impose additional assessments and costs on us and otherwise adversely affect our business operations and have other negative consequences.

Our consumer businesses, including our mortgage, credit card and other consumer lending and non-lending businesses, may be negatively affected by the activities of the CFPB, which has broad rulemaking powers and supervisory authority over consumer financial products and services. Although the full impact of the CFPB on our businesses is uncertain, the CFPB's activities may increase our compliance costs and require changes in our business practices as a result of new regulations and requirements which could limit or negatively affect the products and services that we currently offer our customers. For example, in 2013 and 2015, the CFPB issued a number of new rules impacting residential mortgage lending practices. As a result of greater regulatory scrutiny of our consumer businesses, we have become subject to more and expanded regulatory examinations and/or investigations, which also could result in increased costs and harm to our reputation in the event of a failure to comply with the increased regulatory requirements.

The Dodd-Frank Act’s proposed prohibitions or limitations on proprietary trading and private fund investment activities, known as the “Volcker Rule,” also may reduce our revenue and



earnings, although proprietary trading has not been significant to our financial results. Final rules to implement the requirements of the Volcker Rule were issued in December 2013. Pursuant to an order of the FRB, banking entities were required to comply with many of the Volcker Rule’s restrictions by July 21, 2015. However, the FRB has extended the rule’s compliance date to give banking entities until July 21, 2016 to conform their ownership interests in and sponsorships of covered funds that were in place prior to December 31, 2013, and the FRB has announced that it intends to provide an additional one-year extension to this date in the future. Wells Fargo is also subject to enhanced compliance program requirements.

In addition, the Dodd-Frank Act established a comprehensive framework for regulating over-the-counter derivatives and authorized the CFTC and SEC to regulate swaps and security-based swaps, respectively. The CFTC and SEC have adopted various rules to implement this framework, including rules requiring extensive regulatory and public reporting of swaps, certain swaps to be centrally cleared and traded on exchanges or other multilateral platforms, and swap dealers to comply with comprehensive internal and external business conduct standards. Federal regulators also approved rules requiring certain margin and capital requirements for swaps not centrally cleared. All of these rules, as well as others being considered by regulators in other jurisdictions, may negatively impact customer demand for over-the-counter derivatives and may increase our costs for engaging in swaps and other derivatives activities.

The Dodd-Frank Act also imposes changes on the ABS markets by requiring sponsors of ABS to hold at least a 5% ownership stake in the ABS. Exemptions from the requirement include qualified residential mortgages and FHA/VA loans. Federal regulatory agencies have finalized rules to implement this credit risk retention requirement, which have only included limited exemptions. The final rules may impact our ability to issue certain ABS or otherwise participate in various securitization transactions.

In order to address the perceived risks that money market mutual funds may pose to the financial stability of the United States, the SEC adopted rules in July 2014 that, among other things, require significant structural changes to these funds, including requiring non-governmental institutional money market funds to maintain a variable net asset value and providing for the imposition of liquidity fees and redemption gates for all non-governmental money market funds during periods in which they experience liquidity impairments of a certain magnitude. Money market mutual funds must comply with these requirements by October 14, 2016. Certain of our money market mutual funds may see a decline in assets under management in response to implementation of these structural changes.

Through a Deposit Insurance Fund (DIF), the FDIC insures the deposits of our banks up to prescribed limits for each depositor and funds the DIF through assessments on member insured depository institutions. In October 2015, the FDIC issued a proposed rule that would impose on insured depository institutions with $10 billion or more in assets, such as Wells Fargo, a surcharge of 4.5 cents per $100 of their assessment base, after making certain adjustments. The proposed surcharge would be in addition to the base assessments we pay and could significantly increase the overall amount of our deposit insurance assessments.

Federal banking regulators also continue to implement the provisions of the Dodd-Frank Act addressing the risks to the financial system posed by the failure of a systemically important financial institution. Pursuant to rules adopted by the FRB and the FDIC, Wells Fargo has prepared and filed a resolution plan, a so-called “living will,” that is designed to facilitate our resolution in the event of material distress or failure. There can be no assurance that the FRB or FDIC will respond favorably to the Company’s resolution plans. If the FRB and FDIC determine that our resolution plan is deficient, the Dodd-Frank Act authorizes the FRB and FDIC to impose more stringent capital, leverage or liquidity requirements on us or restrict our growth or activities until we submit a plan remedying the deficiencies. If the FRB and FDIC ultimately determine that we have been unable to remedy the deficiencies, they could order us to divest assets or operations in order to facilitate our orderly resolution in the event of our material distress or failure. Our national bank subsidiary, Wells Fargo Bank, N.A., is also required to prepare and submit a resolution plan to the FDIC under separate regulatory authority.

We must also prepare and submit to the FRB on an annual basis a recovery plan that identifies a range of options that we may consider during times of idiosyncratic or systemic economic stress to remedy any financial weaknesses and restore market confidence without extraordinary government support. In December 2015, the OCC published a notice of proposed rulemaking on guidelines to establish standards for recovery planning by large insured national banks, such as Wells Fargo Bank, N.A. The guidelines would require a bank to develop and maintain a recovery plan that sets forth the bank’s plan to remain a going concern when the bank is experiencing considerable financial or operational stress, but has not yet deteriorated to the point where liquidation or resolution is imminent. If either the FRB or the OCC determine that our recovery plan is deficient, they may impose restrictions on our business or ultimately require us to divest assets.

The Dodd-Frank Act also establishes an orderly liquidation process which allows for the appointment of the FDIC as a receiver of a systemically important financial institution that is in default or in danger of default. The FDIC has issued rules to implement its orderly liquidation authority and released a notice and request for comment regarding a proposed resolution strategy, known as “single point of entry,” designed to resolve a large financial institution in a manner that holds management responsible for its failure, maintains market stability, and imposes losses on shareholders and creditors in accordance with statutory priorities, without imposing a cost on U.S. taxpayers. Implementation of the strategy would require that institutions maintain a sufficient amount of available equity and unsecured debt to absorb losses and recapitalize operating subsidiaries. The FDIC has not issued any final statements on the single point of entry resolution strategy.

Other future regulatory initiatives that could significantly affect our business include proposals to reform the housing finance market in the United States. These proposals, among other things, consider winding down the GSEs and reducing or eliminating over time the role of the GSEs in guaranteeing mortgages and providing funding for mortgage loans, as well as the implementation of reforms relating to borrowers, lenders, and investors in the mortgage market, including reducing the maximum size of a loan that the GSEs can guarantee, phasing in a minimum down payment requirement for borrowers, improving underwriting standards, and increasing accountability and transparency in the securitization process. Congress also may consider the adoption of legislation to reform the mortgage financing market in an effort to assist borrowers experiencing difficulty in making mortgage payments or refinancing their mortgages. The extent and timing of any



## Risk Factors (continued)

regulatory reform or the adoption of any legislation regarding the GSEs and/or the home mortgage market, as well as any effect on the Company’s business and financial results, are uncertain.

Any other future legislation and/or regulation, if adopted, also could significantly change our regulatory environment and increase our cost of doing business, limit the activities we may pursue or affect the competitive balance among banks, savings associations, credit unions, and other financial services companies, and have a material adverse effect on our financial results and condition.

For more information, refer to the “Regulatory Reform” section in this Report and the “Regulation and Supervision” section in our 2015 Form 10-K.

Bank regulations, including Basel capital and liquidity standards and FRB guidelines and rules, may require higher capital and liquidity levels, limiting our ability to pay common stock dividends, repurchase our common stock, invest in our business, or provide loans or other products and services to our customers. The Company and each of our insured depository institutions are subject to various regulatory capital adequacy requirements administered by federal banking regulators. In particular, the Company is subject to final and interim final rules issued by federal banking regulators to implement Basel III capital requirements for U.S. banking organizations. These rules are based on international guidelines for determining regulatory capital issued by the Basel Committee on Banking Supervision (BCBS) and are designed to address weaknesses identified in the banking sector as contributing to the financial crisis of 2008, including excessive leverage, inadequate and low quality capital and insufficient liquidity buffers. The federal banking regulators' capital rules, among other things, require on a fully phased-in basis:

• a minimum Common Equity Tier 1 (CET1) ratio of 4.5%;

• a minimum tier 1 capital ratio of 6.0%;

• a minimum total capital ratio of 8.0%;

- a capital conservation buffer of 2.5% to be added to the minimum capital ratios, and a capital surcharge between 1.0-4.5% for global systemically important banks (G-SIBs) that will be calculated annually (based on year-end 2014 data, the FRB estimated that our G-SIB surcharge would be 2.0%) and also added to the minimum capital ratios (for a minimum CET1 ratio of 9.0%, a minimum tier 1 capital ratio of 10.5%, and a minimum total capital ratio of 12.5%);

- a potential countercyclical buffer of up to 2.5%, which would be imposed by regulators at their discretion if it is determined that a period of excessive credit growth is contributing to an increase in systemic risk;

• a minimum tier 1 leverage ratio of 4.0%; and

- a minimum supplementary leverage ratio (SLR) of 5.0% (comprised of a 3.0% minimum requirement and a supplementary leverage buffer of 2.0%) for large and internationally active bank holding companies (BHCs).

We were required to comply with the final Basel III capital rules beginning January 2014, with certain provisions subject to phase-in periods. The Basel III capital rules are scheduled to be fully phased in by the end of 2021.

Because the Company has been designated as a G-SIB, we will also be subject to the FRB’s rule implementing the additional capital surcharge on G-SIBs. Under the rule, we must annually calculate our surcharge under two prescribed methods and use the higher of the two surcharges. The G-SIB surcharge will be phased in beginning on January 1, 2016 and become fully effective on January 1, 2019. Based on year-end 2014 data, the FRB estimated that the Company’s G-SIB surcharge would be 2.0% of the Company’s RWAs. However, because the G-SIB surcharge is calculated annually based on data that can differ over time, the amount of the surcharge is subject to change in future periods.

In April 2014, federal banking regulators finalized a rule that enhances the SLR requirements for BHCs, like Wells Fargo, and their insured depository institutions. The SLR consists of tier 1 capital under Basel III divided by the Company's total leverage exposure. Total leverage exposure consists of the total average on-balance sheet assets, plus off-balance sheet exposures, such as undrawn commitments and derivative exposures, less amounts permitted to be deducted from tier 1 capital. The rule, which becomes effective on January 1, 2018, will require a covered BHC to maintain a SLR of at least 5.0% (comprised of the 3.0% minimum requirement and a supplementary leverage buffer of 2.0%) to avoid restrictions on capital distributions and discretionary bonus payments. The rule will also require that all of our insured depository institutions maintain a SLR of 6.0% under applicable regulatory capital adequacy guidelines.

In October 2015, the FRB proposed rules to address the amount of equity and unsecured long-term debt a U.S. G-SIB must hold to improve its resolvability and resiliency, often referred to as Total Loss Absorbing Capacity (TLAC). Under the proposed rules, U.S. G-SIBs would be required to have a minimum TLAC amount (consisting of CET1 capital and additional tier 1 capital issued directly by the top-tier or covered BHC plus eligible external long-term debt) equal to the greater of (i) 18% of RWAs and (ii) 9.5% of total leverage exposure (the denominator of the SLR calculation). Additionally, U.S. G-SIBs would be required to maintain a TLAC buffer equal to 2.5% of RWAs plus the firm's applicable G-SIB capital surcharge calculated under method one of the G-SIB calculation plus any applicable countercyclical buffer that would be added to the 18% minimum in order to avoid restrictions on capital distributions and discretionary bonus payments. The proposed rules would also require U.S. G-SIBs to have a minimum amount of eligible unsecured long-term debt equal to the greater of (i) 6.0% of RWAs plus the firm's applicable G-SIB capital surcharge calculated under method two of the G-SIB calculation and (ii) 4.5% of the total leverage exposure. In addition, the proposed rules would impose certain restrictions on the operations and liabilities of the top-tier or covered BHC in order to further facilitate an orderly resolution, including prohibitions on the issuance of short-term debt to external investors and on entering into derivatives and certain other types of financial contracts with external counterparties. If the proposed rules are finalized as proposed, we may be required to issue additional long-term debt. We continue to evaluate the impact this proposal will have on our consolidated financial statements.

In September 2014, federal banking regulators issued a final rule that implements a quantitative liquidity requirement consistent with the liquidity coverage ratio (LCR) established by the BCBS. The rule requires banking institutions, such as Wells Fargo, to hold high-quality liquid assets, such as central bank reserves and government and corporate debt that can be converted easily and quickly into cash, in an amount equal to or greater than its projected net cash outflows during a 30-day stress period. The final LCR rule began its phase-in period on January 1, 2015, and requires full compliance with a minimum 100% LCR by January 1, 2017. The FRB also finalized rules imposing enhanced liquidity management standards on large BHCs such as Wells Fargo.



The ultimate impact of all of these finalized and proposed or contemplated rules on our capital and liquidity requirements will depend on final rulemaking and regulatory interpretation of the rules as we, along with our regulatory authorities, apply the final rules during the implementation process.

As part of its obligation to impose enhanced capital and risk-management standards on large financial firms pursuant to the Dodd-Frank Act, the FRB issued a final capital plan rule that requires large BHCs, including the Company, to submit annual capital plans for review and to obtain regulatory approval before making capital distributions. There can be no assurance that the FRB would respond favorably to the Company’s future capital plans. The FRB has also finalized a number of regulations implementing enhanced prudential requirements for large BHCs like Wells Fargo regarding risk-based capital and leverage, risk and liquidity management, and imposing debt-to-equity limits on any BHC that regulators determine poses a grave threat to the financial stability of the United States. The FRB and OCC have also finalized rules implementing stress testing requirements for large BHCs and national banks. The FRB has also proposed, but not yet finalized, remediation requirements for large BHCs experiencing financial distress that would restrict capital distributions upon the occurrence of capital, stress test, or risk and liquidity management triggers. The OCC, under separate authority, has also established heightened governance and risk management standards for large national banks, such as Wells Fargo Bank, N.A.

The Basel standards and federal regulatory capital and liquidity requirements may limit or otherwise restrict how we utilize our capital, including common stock dividends and stock repurchases, and may require us to increase our capital and/or liquidity. Any requirement that we increase our regulatory capital, regulatory capital ratios or liquidity could require us to liquidate assets or otherwise change our business, product offerings and/or investment plans, which may negatively affect our financial results. Although not currently anticipated, proposed capital requirements and/or our regulators may require us to raise additional capital in the future. Issuing additional common stock may dilute the ownership of existing stockholders. In addition, federal banking regulations may increase our compliance costs as well as limit our ability to invest in our business or provide loans or other products and services to our customers. For more information, refer to the “Capital Management” and “Regulatory Reform” sections in this Report and the “Regulation and Supervision” section of our 2015 Form 10-K.

FRB policies, including policies on interest rates, can significantly affect business and economic conditions and our financial results and condition. The FRB regulates the supply of money in the United States. Its policies determine in large part our cost of funds for lending and investing and the return we earn on those loans and investments, both of which affect our net interest income and net interest margin. The FRB’s interest rate policies also can materially affect the value of financial instruments we hold, such as debt securities and MSRs. In addition, its policies can affect our borrowers, potentially increasing the risk that they may fail to repay their loans. Changes in FRB policies are beyond our control and can be hard to predict. The FRB recently increased the target range for the federal funds rate by 25 basis points. The FRB has stated that in determining the timing and size of any future adjustments to the target range for the federal funds rate, the FRB will assess realized and expected economic conditions relative to its objectives of maximum employment and two percent inflation. The FRB has indicated that any future increases in interest rates likely would be gradual and data dependent. As noted above, a declining or low interest rate environment and a flattening yield curve which may result from the FRB’s actions could negatively affect our net interest income and net interest margin as it may result in us holding lower yielding loans and investment securities on our balance sheet.

## RISKS RELATED TO CREDIT AND OUR MORTGAGE BUSINESS

As one of the largest lenders in the U.S., increased credit risk, including as a result of a deterioration in economic conditions, could require us to increase our provision for credit losses and allowance for credit losses and could have a material adverse effect on our results of operations and financial condition. When we loan money or commit to loan money we incur credit risk, or the risk of losses if our borrowers do not repay their loans. As one of the largest lenders in the U.S., the credit performance of our loan portfolios significantly affects our financial results and condition. As noted above, if the current economic environment were to deteriorate, more of our customers may have difficulty in repaying their loans or other obligations which could result in a higher level of credit losses and provision for credit losses. We reserve for credit losses by establishing an allowance through a charge to earnings. The amount of this allowance is based on our assessment of credit losses inherent in our loan portfolio (including unfunded credit commitments). The process for determining the amount of the allowance is critical to our financial results and condition. It requires difficult, subjective and complex judgments about the future, including forecasts of economic or market conditions that might impair the ability of our borrowers to repay their loans. We might increase the allowance because of changing economic conditions, including falling home prices and higher unemployment, significant loan growth, or other factors. For example, if oil prices remain low for a prolonged period of time, we may have to increase the allowance, particularly to cover potential losses on loans to customers in the energy sector. Additionally, the regulatory environment or external factors, such as natural disasters, also can influence recognition of credit losses in our loan portfolios and impact our allowance for credit losses.

Reflecting the continued improved credit performance in our loan portfolios, our provision for credit losses was $450 million and $1.6 billion less than net charge-offs in 2015 and 2014, respectively, which had a positive effect on our earnings. Future allowance levels may increase or decrease based on a variety of factors, including loan growth, portfolio performance and general economic conditions. While we believe that our allowance for credit losses was appropriate at December 31, 2015, there is no assurance that it will be sufficient to cover future credit losses, especially if housing and employment conditions worsen. In the event of significant deterioration in economic conditions or if we experience significant loan growth, we may be required to build reserves in future periods, which would reduce our earnings.

For more information, refer to the “Risk Management – Credit Risk Management” and “Critical Accounting Policies – Allowance for Credit Losses” sections in this Report.

We may have more credit risk and higher credit losses to the extent our loans are concentrated by loan type, industry segment, borrower type, or location of the borrower or collateral. Our credit risk and credit losses can



## Risk Factors (continued)

increase if our loans are concentrated to borrowers engaged in the same or similar activities or to borrowers who individually or as a group may be uniquely or disproportionately affected by economic or market conditions. We experienced the effect of concentration risk in 2009 and 2010 when we incurred greater than expected losses in our residential real estate loan portfolio due to a housing slowdown and greater than expected deterioration in residential real estate values in many markets, including the Central Valley California market and several Southern California metropolitan statistical areas. As California is our largest banking state in terms of loans and deposits, deterioration in real estate values and underlying economic conditions in those markets or elsewhere in California could result in materially higher credit losses. In addition, deterioration in macro-economic conditions generally across the country could result in materially higher credit losses, including for our residential real estate loan portfolio. We may experience higher delinquencies and higher loss rates as our consumer real estate secured lines of credit reach their contractual end of draw period and begin to amortize. Additionally, we may experience higher delinquencies and higher loss rates as borrowers in our consumer Pick-a-Pay portfolio reach their recast trigger, particularly if interest rates increase significantly which may cause more borrowers to experience a payment increase of more than 7.5% upon recast.

We are currently one of the largest CRE lenders in the U.S. A deterioration in economic conditions that negatively affects the business performance of our CRE borrowers, including increases in interest rates and/or declines in commercial property values, could result in materially higher credit losses and have a material adverse effect on our financial results and condition.

Challenging foreign economic conditions, such as those occurring in China and parts of Europe, have increased our foreign credit risk. Although our foreign loan exposure represented only approximately 6% of our total consolidated outstanding loans and 3% of our total assets at December 31, 2015, continued economic difficulties in these or other foreign jurisdictions could indirectly have a material adverse effect on our credit performance and results of operations and financial condition to the extent they negatively affect the U.S. economy and/or our borrowers who have foreign operations.

Additionally, economic conditions in the oil and gas industry have increased our credit risk. Although our oil and gas portfolio represented less than 2% of our total outstanding loans at December 31, 2015, prolonged economic difficulties in this sector could have an adverse effect on our credit performance to the extent they negatively affect our customers who are dependent on the oil and gas industry. In particular, if oil prices remain low for a prolonged period of time, there could be additional performance deterioration in our oil and gas portfolio resulting in higher criticized assets, nonperforming loans, allowance levels and ultimately credit losses. Deteriorated performance can take the form of increased downgrades, borrower defaults, potentially higher commitment drawdowns prior to default, and downgraded borrowers being unable to fully access the capital markets. Furthermore, our loan exposure in communities where the employment base has a concentration in the oil and gas sector may experience some credit challenges.

For more information, refer to the “Risk Management – Credit Risk Management” section and Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.
We may incur losses on loans, securities and other acquired assets of Wachovia that are materially greater than reflected in our fair value adjustments. We accounted for the Wachovia merger under the purchase method of accounting, recording the acquired assets and liabilities of Wachovia at fair value. All PCI loans acquired in the merger were recorded at fair value based on the present value of their expected cash flows. We estimated cash flows using internal credit, interest rate and prepayment risk models using assumptions about matters that are inherently uncertain. We may not realize the estimated cash flows or fair value of these loans. In addition, although the difference between the pre-merger carrying value of the credit-impaired loans and their expected cash flows – the “nonaccretable difference” – is available to absorb future charge-offs, we may be required to increase our allowance for credit losses and related provision expense because of subsequent additional credit deterioration in these loans.

For more information, refer to the “Critical Accounting Policies – Purchased Credit-Impaired (PCI) Loans” and “Risk Management – Credit Risk Management” sections in this Report.

Our mortgage banking revenue can be volatile from quarter to quarter, including as a result of changes in interest rates and the value of our MSRs and MHFS, and we rely on the GSEs to purchase our conforming loans to reduce our credit risk and provide liquidity to fund new mortgage loans. We were the largest mortgage originator and residential mortgage servicer in the U.S. as of December 31, 2015, and we earn revenue from fees we receive for originating mortgage loans and for servicing mortgage loans. As a result of our mortgage servicing business, we have a sizeable portfolio of MSRs. An MSR is the right to service a mortgage loan – collect principal, interest and escrow amounts – for a fee. We acquire MSRs when we keep the servicing rights after we sell or securitize the loans we have originated or when we purchase the servicing rights to mortgage loans originated by other lenders. We initially measure and carry all our residential MSRs using the fair value measurement method. Fair value is the present value of estimated future net servicing income, calculated based on a number of variables, including assumptions about the likelihood of prepayment by borrowers. Changes in interest rates can affect prepayment assumptions and thus fair value. When interest rates fall, borrowers are usually more likely to prepay their mortgage loans by refinancing them at a lower rate. As the likelihood of prepayment increases, the fair value of our MSRs can decrease. Each quarter we evaluate the fair value of our MSRs, and any decrease in fair value reduces earnings in the period in which the decrease occurs. We also measure at fair value MHFS for which an active secondary market and readily available market prices exist. In addition, we measure at fair value certain other interests we hold related to residential loan sales and securitizations. Similar to other interest-bearing securities, the value of these MHFS and other interests may be negatively affected by changes in interest rates. For example, if market interest rates increase relative to the yield on these MHFS and other interests, their fair value may fall.

When rates rise, the demand for mortgage loans usually tends to fall, reducing the revenue we receive from loan originations. Under the same conditions, revenue from our MSRs can increase through increases in fair value. When rates fall, mortgage originations usually tend to increase and the value of our MSRs usually tends to decline, also with some offsetting



revenue effect. Even though they can act as a “natural hedge,” the hedge is not perfect, either in amount or timing. For example, the negative effect on revenue from a decrease in the fair value of residential MSRs is generally immediate, but any offsetting revenue benefit from more originations and the MSRs relating to the new loans would generally accrue over time. It is also possible that, because of economic conditions and/or a weak or deteriorating housing market, even if interest rates were to fall or remain low, mortgage originations may also fall or any increase in mortgage originations may not be enough to offset the decrease in the MSRs value caused by the lower rates.

We typically use derivatives and other instruments to hedge our mortgage banking interest rate risk. We may not hedge all of our risk, and we may not be successful in hedging any of the risk. Hedging is a complex process, requiring sophisticated models and constant monitoring, and is not a perfect science. We may use hedging instruments tied to U.S. Treasury rates, LIBOR or Eurodollars that may not perfectly correlate with the value or income being hedged. We could incur significant losses from our hedging activities. There may be periods where we elect not to use derivatives and other instruments to hedge mortgage banking interest rate risk.

We rely on GSEs to purchase mortgage loans that meet their conforming loan requirements and on the Federal Housing Authority (FHA) to insure loans that meet their policy requirements. These loans are then securitized into either GSE or GNMA securities that are sold to investors. In order to meet customer needs, we also originate loans that do not conform to either GSE or FHA standards, which are referred to as “nonconforming” loans. We generally retain these nonconforming loans on our balance sheet. When we retain a loan on our balance sheet not only do we forgo fee revenue and keep the credit risk of the loan but we also do not receive any sale proceeds that could be used to generate new loans. If we were unable or unwilling to continue retaining nonconforming loans on our balance sheet, whether due to regulatory, business or other reasons, our ability to originate new mortgage loans may be reduced, thereby reducing the fees we earn from originating and servicing loans. Similarly, if the GSEs or the FHA were to limit or reduce their purchases or insuring of loans, our ability to fund, and thus originate new mortgage loans, could also be reduced. We cannot assure that the GSEs or the FHA will not materially limit their purchases or insuring of conforming loans or change their criteria for what constitutes a conforming loan (e.g., maximum loan amount or borrower eligibility). Each of the GSEs is currently in conservatorship, with its primary regulator, the Federal Housing Finance Agency acting as conservator. We cannot predict if, when or how the conservatorship will end, or any associated changes to the GSEs business structure and operations that could result. As noted above, there are various proposals to reform the housing finance market in the U.S., including the role of the GSEs in the housing finance market. The impact of any such regulatory reform regarding the housing finance market and the GSEs, including whether the GSEs will continue to exist in their current form, as well as any effect on the Company’s business and financial results, are uncertain.

For more information, refer to the “Risk Management – Asset/Liability Management – Mortgage Banking Interest Rate and Market Risk” and “Critical Accounting Policies” sections in this Report.

We may be required to repurchase mortgage loans or reimburse investors and others as a result of breaches in contractual representations and warranties, and we may incur other losses as a result of real or alleged violations of statutes or regulations applicable to the origination of our residential mortgage loans. The origination of residential mortgage loans is governed by a variety of federal and state laws and regulations, including the Truth in Lending Act of 1968 and various anti-fraud and consumer protection statutes, which are complex and frequently changing. We often sell residential mortgage loans that we originate to various parties, including GSEs, SPEs that issue private label MBS, and other financial institutions that purchase mortgage loans for investment or private label securitization. We may also pool FHA-insured and VA-guaranteed mortgage loans which back securities guaranteed by GNMA. The agreements under which we sell mortgage loans and the insurance or guaranty agreements with the FHA and VA contain various representations and warranties regarding the origination and characteristics of the mortgage loans, including ownership of the loan, compliance with loan criteria set forth in the applicable agreement, validity of the lien securing the loan, absence of delinquent taxes or liens against the property securing the loan, and compliance with applicable origination laws. We may be required to repurchase mortgage loans, indemnify the securitization trust, investor or insurer, or reimburse the securitization trust, investor or insurer for credit losses incurred on loans in the event of a breach of contractual representations or warranties that is not remedied within a period (usually 90 days or less) after we receive notice of the breach. Contracts for mortgage loan sales to the GSEs include various types of specific remedies and penalties that could be applied to inadequate responses to repurchase requests. Similarly, the agreements under which we sell mortgage loans require us to deliver various documents to the securitization trust or investor, and we may be obligated to repurchase any mortgage loan as to which the required documents are not delivered or are defective. We may negotiate global settlements in order to resolve a pipeline of demands in lieu of repurchasing the loans. We establish a mortgage repurchase liability related to the various representations and warranties that reflect management’s estimate of losses for loans which we have a repurchase obligation. Our mortgage repurchase liability represents management’s best estimate of the probable loss that we may expect to incur for the representations and warranties in the contractual provisions of our sales of mortgage loans. Because the level of mortgage loan repurchase losses depends upon economic factors, investor demand strategies and other external conditions that may change over the life of the underlying loans, the level of the liability for mortgage loan repurchase losses is difficult to estimate and requires considerable management judgment. As a result of the uncertainty in the various estimates underlying the mortgage repurchase liability, there is a range of losses in excess of the recorded mortgage repurchase liability that are reasonably possible. The estimate of the range of possible loss for representations and warranties does not represent a probable loss, and is based on currently available information, significant judgment, and a number of assumptions that are subject to change. If economic conditions or the housing market worsen or future investor repurchase demand and our success at appealing repurchase requests differ from past experience, we could have increased repurchase obligations and increased loss severity on repurchases, requiring significant additions to the repurchase liability.

Additionally, for residential mortgage loans that we originate, borrowers may allege that the origination of the loans did not comply with applicable laws or regulations in one or more respects and assert such violation as an affirmative defense



## Risk Factors (continued)

to payment or to the exercise by us of our remedies, including foreclosure proceedings, or in an action seeking statutory and other damages in connection with such violation. If we are not successful in demonstrating that the loans in dispute were originated in accordance with applicable statutes and regulations, we could become subject to monetary damages and other civil penalties, including the loss of certain contractual payments or the inability to exercise certain remedies under the loans.

For more information, refer to the “Risk Management – Credit Risk Management – Liability for Mortgage Loan Repurchase Losses” section in this Report.

We may be terminated as a servicer or master servicer, be required to repurchase a mortgage loan or reimburse investors for credit losses on a mortgage loan, or incur costs, liabilities, fines and other sanctions if we fail to satisfy our servicing obligations, including our obligations with respect to mortgage loan foreclosure actions. We act as servicer and/or master servicer for mortgage loans included in securitizations and for unsecuritized mortgage loans owned by investors. As a servicer or master servicer for those loans we have certain contractual obligations to the securitization trusts, investors or other third parties, including, in our capacity as a servicer, foreclosing on defaulted mortgage loans or, to the extent consistent with the applicable securitization or other investor agreement, considering alternatives to foreclosure such as loan modifications or short sales and, in our capacity as a master servicer, overseeing the servicing of mortgage loans by the servicer. If we commit a material breach of our obligations as servicer or master servicer, we may be subject to termination if the breach is not cured within a specified period of time following notice, which can generally be given by the securitization trustee or a specified percentage of security holders, causing us to lose servicing income. In addition, we may be required to indemnify the securitization trustee against losses from any failure by us, as a servicer or master servicer, to perform our servicing obligations or any act or omission on our part that involves willful misfeasance, bad faith or gross negligence. For certain investors and/or certain transactions, we may be contractually obligated to repurchase a mortgage loan or reimburse the investor for credit losses incurred on the loan as a remedy for servicing errors with respect to the loan. If we have increased repurchase obligations because of claims that we did not satisfy our obligations as a servicer or master servicer, or increased loss severity on such repurchases, we may have a significant reduction to net servicing income within mortgage banking noninterest income.

We may incur costs if we are required to, or if we elect to, re-execute or re-file documents or take other action in our capacity as a servicer in connection with pending or completed foreclosures. We may incur litigation costs if the validity of a foreclosure action is challenged by a borrower. If a court were to overturn a foreclosure because of errors or deficiencies in the foreclosure process, we may have liability to the borrower and/or to any title insurer of the property sold in foreclosure if the required process was not followed. These costs and liabilities may not be legally or otherwise reimbursable to us, particularly to the extent they relate to securitized mortgage loans. In addition, if certain documents required for a foreclosure action are missing or defective, we could be obligated to cure the defect or repurchase the loan. We may incur liability to securitization investors relating to delays or deficiencies in our processing of mortgage assignments or other documents necessary to comply with state law governing foreclosures. The fair value of our MSRs may be negatively affected to the extent our servicing costs increase because of higher foreclosure costs. We may be subject to fines and other sanctions imposed by federal or state regulators as a result of actual or perceived deficiencies in our foreclosure practices or in the foreclosure practices of other mortgage loan servicers. Any of these actions may harm our reputation, negatively affect our residential mortgage origination or servicing business, or result in material fines, penalties, equitable remedies, or other enforcement actions.

In particular, on February 28, 2013, we entered into amendments to an April 2011 Consent Order with both the OCC and the FRB, which effectively ceased the Independent Foreclosure Review program created by such Consent Order and replaced it with an accelerated remediation commitment to provide foreclosure prevention actions on $1.2 billion of residential mortgage loans, subject to a process to be administered by the OCC and the FRB. During 2014, we reported sufficient foreclosure prevention actions to satisfy the $1.2 billion financial commitment.

In June 2015, we entered into an additional amendment to the April 2011 Consent Order with the OCC to address 15 of the 98 actionable items contained in the April 2011 Consent Order that were still considered open. This amendment requires that we remediate certain activities associated with our mortgage loan servicing practices and allows for the OCC to take additional supervisory action, including possible civil money penalties, if we do not comply with the terms of this amended Consent Order. In addition, this amendment prohibits us from acquiring new mortgage servicing rights or entering into new mortgage servicing contracts, other than mortgage servicing associated with originating mortgage loans or purchasing loans from correspondent clients in our normal course of business. Additionally, this amendment prohibits any new off-shoring of new mortgage servicing activities and requires OCC approval to outsource or sub-service any new mortgage servicing activities. As noted above, any increase in our servicing costs from changes in our foreclosure and other servicing practices, including resulting from consent orders, could negatively affect the fair value of our MSRs.

For more information, refer to the “Risk Management – Credit Risk Management – Liability for Mortgage Loan Repurchase Losses” and “– Risks Relating to Servicing Activities,” and “Critical Accounting Policies – Valuation of Residential Mortgage Servicing Rights” sections and Note 14 (Guarantees, Pledged Assets and Collateral) and Note 15 (Legal Actions) to Financial Statements in this Report.

Financial difficulties or credit downgrades of mortgage and bond insurers may negatively affect our servicing and investment portfolios. Our servicing portfolio includes certain mortgage loans that carry some level of insurance from one or more mortgage insurance companies. To the extent that any of these companies experience financial difficulties or credit downgrades, we may be required, as servicer of the insured loan on behalf of the investor, to obtain replacement coverage with another provider, possibly at a higher cost than the coverage we would replace. We may be responsible for some or all of the incremental cost of the new coverage for certain loans depending on the terms of our servicing agreement with the investor and other circumstances, although we do not have an additional risk of repurchase loss associated with claim amounts for loans sold to third-party investors. Similarly, some of the mortgage loans we hold for investment or for sale carry mortgage insurance. If a mortgage insurer is unable to meet its credit obligations with



respect to an insured loan, we might incur higher credit losses if replacement coverage is not obtained. For example, in October 2011, PMI Mortgage Insurance Co. (PMI) was seized by its regulator. Although only a limited amount of loans and securities held in our portfolios had PMI insurance support, we cannot be certain that any future financial difficulties or credit downgrades involving one of our mortgage insurance company providers will not materially adversely affect our mortgage business and/or financial results. We also have investments in municipal bonds that are guaranteed against loss by bond insurers. The value of these bonds and the payment of principal and interest on them may be negatively affected by financial difficulties or credit downgrades experienced by the bond insurers.

For more information, refer to the “Balance Sheet Analysis – Investment Securities” and “Risk Management – Credit Risk Management– Liability for Mortgage Loan Repurchase Losses” sections in this Report.

## OPERATIONAL AND LEGAL RISK

A failure in or breach of our operational or security systems or infrastructure, or those of our third party vendors and other service providers, including as a result of cyber attacks, could disrupt our businesses, result in the disclosure or misuse of confidential or proprietary information, damage our reputation, increase our costs and cause losses. As a large financial institution that serves over 70 million customers through 8,700 locations, 13,000 ATMs, the Internet, mobile banking and other distribution channels across the U.S. and internationally, we depend on our ability to process, record and monitor a large number of customer transactions on a continuous basis. As our customer base and locations have expanded throughout the U.S. and internationally, and as customer, public, legislative and regulatory expectations regarding operational and information security have increased, our operational systems and infrastructure must continue to be safeguarded and monitored for potential failures, disruptions and breakdowns. Our business, financial, accounting, data processing systems or other operating systems and facilities may stop operating properly or become disabled or damaged as a result of a number of factors including events that are wholly or partially beyond our control. For example, there could be sudden increases in customer transaction volume; electrical or telecommunications outages; degradation or loss of public internet domain; climate change related impacts and natural disasters such as earthquakes, tornados, and hurricanes; disease pandemics; events arising from local or larger scale political or social matters, including terrorist acts; and, as described below, cyber attacks. Although we have business continuity plans and other safeguards in place, our business operations may be adversely affected by significant and widespread disruption to our physical infrastructure or operating systems that support our businesses and customers.

Information security risks for large financial institutions such as Wells Fargo have generally increased in recent years in part because of the proliferation of new technologies, the use of the Internet and telecommunications technologies to conduct financial transactions, and the increased sophistication and activities of organized crime, hackers, terrorists, activists, and other external parties, including foreign state-sponsored parties. Those parties also may attempt to fraudulently induce employees, customers, or other users of our systems to disclose confidential information in order to gain access to our data or that of our customers. As noted above, our operations rely on the secure processing, transmission and storage of confidential information in our computer systems and networks. Our banking, brokerage, investment advisory, and capital markets businesses rely on our digital technologies, computer and email systems, software, and networks to conduct their operations. In addition, to access our products and services, our customers may use personal smartphones, tablet PC's, and other mobile devices that are beyond our control systems. Although we believe we have robust information security procedures and controls, our technologies, systems, networks, and our customers' devices may become the target of cyber attacks or information security breaches that could result in the unauthorized release, gathering, monitoring, misuse, loss or destruction of Wells Fargo's or our customers' confidential, proprietary and other information, or otherwise disrupt Wells Fargo's or its customers' or other third parties' business operations. For example, various retailers have reported they were victims of cyber attacks in which large amounts of their customers' data, including debit and credit card information, was obtained. In these situations we generally incur costs to replace compromised cards and address fraudulent transaction activity affecting our customers.

Third parties with which we do business or that facilitate our business activities, including exchanges, clearing houses, financial intermediaries or vendors that provide services or security solutions for our operations, could also be sources of operational and information security risk to us, including from breakdowns or failures of their own systems or capacity constraints.

To date we have not experienced any material losses relating to cyber attacks or other information security breaches, but there can be no assurance that we will not suffer such losses in the future. Our risk and exposure to these matters remains heightened because of, among other things, the evolving nature of these threats, the prominent size and scale of Wells Fargo and its role in the financial services industry, our plans to continue to implement our Internet banking and mobile banking channel strategies and develop additional remote connectivity solutions to serve our customers when and how they want to be served, our expanded geographic footprint and international presence, the outsourcing of some of our business operations, and the current global economic and political environment. For example, Wells Fargo and other financial institutions continue to be the target of various evolving and adaptive cyber attacks, including malware and denial-of-service, as part of an effort to disrupt the operations of financial institutions, potentially test their cybersecurity capabilities, or obtain confidential, proprietary or other information. As a result, cybersecurity and the continued development and enhancement of our controls, processes and systems designed to protect our networks, computers, software and data from attack, damage or unauthorized access remain a priority for Wells Fargo. We are also proactively involved in industry cybersecurity efforts and working with other parties, including our third-party service providers and governmental agencies, to continue to enhance defenses and improve resiliency to cybersecurity threats. As cyber threats continue to evolve, we may be required to expend significant additional resources to continue to modify or enhance our protective measures or to investigate and remediate any information security vulnerabilities.

Disruptions or failures in the physical infrastructure or operating systems that support our businesses and customers, or cyber attacks or security breaches of the networks, systems or devices that our customers use to access our products and services could result in customer attrition, financial losses, the inability of our customers to transact business with us, violations



## Risk Factors (continued)

of applicable privacy and other laws, regulatory fines, penalties or intervention, reputational damage, reimbursement or other compensation costs, and/or additional compliance costs, any of which could materially adversely affect our results of operations or financial condition.

Our framework for managing risks may not be fully effective in mitigating risk and loss to us. Our risk management framework seeks to mitigate risk and loss to us. We have established processes and procedures intended to identify, measure, monitor, report and analyze the types of risk to which we are subject, including liquidity risk, credit risk, market risk, interest rate risk, operational risk, legal and compliance risk, and reputational risk, among others. However, as with any risk management framework, there are inherent limitations to our risk management strategies as there may exist, or develop in the future, risks that we have not appropriately anticipated or identified. In certain instances, we rely on models to measure, monitor and predict risks, such as market and interest rate risks, however there is no assurance that these models will appropriately capture all relevant risks or accurately predict future events or exposures. In addition, we rely on data to aggregate and assess our various risk exposures and any issues with the quality or effectiveness of our data aggregation and validation procedures could result in ineffective risk management practices or inaccurate risk reporting. The recent financial and credit crisis and resulting regulatory reform highlighted both the importance and some of the limitations of managing unanticipated risks, and our regulators remain focused on ensuring that financial institutions build and maintain robust risk management policies. If our risk management framework proves ineffective, we could suffer unexpected losses which could materially adversely affect our results of operations or financial condition.

We may incur fines, penalties and other negative consequences from regulatory violations, possibly even inadvertent or unintentional violations. We maintain systems and procedures designed to ensure that we comply with applicable laws and regulations. However, some legal/regulatory frameworks provide for the imposition of fines or penalties for noncompliance even though the noncompliance was inadvertent or unintentional and even though there was in place at the time systems and procedures designed to ensure compliance. For example, we are subject to regulations issued by the Office of Foreign Assets Control (OFAC) that prohibit financial institutions from participating in the transfer of property belonging to the governments of certain foreign countries and designated nationals of those countries. OFAC may impose penalties for inadvertent or unintentional violations even if reasonable processes are in place to prevent the violations. There may be other negative consequences resulting from a finding of noncompliance, including restrictions on certain activities. Such a finding may also damage our reputation as described below and could restrict the ability of institutional investment managers to invest in our securities.

Under the Iran Threat Reduction and Syria Human Rights Act of 2012, we are required to make certain disclosures and file a separate report with the SEC if we or our worldwide affiliates knowingly engage in certain activities involving Iran. The scope of the reporting requirement is broad and covers any domestic or foreign entity or person that may be deemed to be an affiliate of ours. The potential government sanctions and reputational harm for engaging in a reportable activity may be significant. Any violation of these or other applicable laws or regulatory requirements, even if inadvertent or unintentional, could result in fees, penalties, restrictions on our ability to engage in certain business activities, reputational harm and other negative consequences.

Negative publicity, including as a result of protests, could damage our reputation and business. Reputation risk, or the risk to our business, earnings and capital from negative public opinion, is inherent in our business and has increased substantially because of the financial crisis and our size and profile in the financial services industry. The reputation of the financial services industry in general has been damaged as a result of the financial crisis and other matters affecting the financial services industry, and negative public opinion about the financial services industry generally or Wells Fargo specifically could adversely affect our ability to keep and attract customers. Negative public opinion could result from our actual or alleged conduct in any number of activities, including mortgage lending practices, servicing and foreclosure activities, corporate governance, regulatory compliance, mergers and acquisitions, and disclosure, sharing or inadequate protection of customer information, and from actions taken by government regulators and community or other organizations in response to that conduct. In addition, because we conduct most of our businesses under the “Wells Fargo” brand, negative public opinion about one business also could affect our other businesses. The proliferation of social media websites utilized by Wells Fargo and other third parties, as well as the personal use of social media by our team members and others, including personal blogs and social network profiles, also may increase the risk that negative, inappropriate or unauthorized information may be posted or released publicly that could harm our reputation or have other negative consequences, including as a result of our team members interacting with our customers in an unauthorized manner in various social media outlets.

As a result of the financial crisis, Wells Fargo and other financial institutions have been targeted from time to time by protests and demonstrations, which have included disrupting the operation of our retail banking stores and have resulted in negative public commentary about financial institutions, including the fees charged for various products and services. There can be no assurance that continued protests and negative publicity for the Company or large financial institutions generally will not harm our reputation and adversely affect our business and financial results.

Risks Relating to Legal Proceedings. Wells Fargo and some of its subsidiaries are involved in judicial, regulatory and arbitration proceedings or investigations concerning matters arising from our business activities. Although we believe we have a meritorious defense in all significant litigation pending against us, there can be no assurance as to the ultimate outcome. We establish reserves for legal claims when payments associated with the claims become probable and the costs can be reasonably estimated. We may still incur legal costs for a matter even if we have not established a reserve. In addition, the actual cost of resolving a legal claim may be substantially higher than any amounts reserved for that matter. The ultimate resolution of a pending legal proceeding, depending on the remedy sought and granted, could materially adversely affect our results of operations and financial condition.

For more information, refer to Note 15 (Legal Actions) to Financial Statements in this Report.



## RISKS RELATED TO OUR INDUSTRY'S COMPETITIVE OPERATING ENVIRONMENT

We face significant and increasing competition in the rapidly evolving financial services industry. We compete with other financial institutions in a highly competitive industry that is undergoing significant changes as a result of financial regulatory reform and increased public scrutiny stemming from the financial crisis and continued challenging economic conditions. Our success depends on our ability to develop and maintain deep and enduring relationships with our customers based on the quality of our customer service, the wide variety of products and services that we can offer our customers and the ability of those products and services to satisfy our customers' needs, the pricing of our products and services, the extensive distribution channels available for our customers, our innovation, and our reputation. Continued or increased competition in any one or all of these areas may negatively affect our customer relationships, market share and results of operations and/or cause us to increase our capital investment in our businesses in order to remain competitive. In addition, our ability to reposition or reprice our products and services from time to time may be limited and could be influenced significantly by the current economic, regulatory and political environment for large financial institutions as well as by the actions of our competitors. Furthermore, any changes in the types of products and services that we offer our customers and/or the pricing for those products and services could result in a loss of customer relationships and market share and could materially adversely affect our results of operations.

Continued technological advances and the growth of e-commerce have made it possible for non-depository institutions to offer products and services that traditionally were banking products, and for financial institutions and other companies to provide electronic and internet-based financial solutions, including electronic payment solutions. We may not respond effectively to these and other competitive threats from existing and new competitors and may be forced to sell products at lower prices, increase our investment in our business to modify or adapt our existing products and services, and/or develop new products and services to respond to our customers' needs. To the extent we are not successful in developing and introducing new products and services or responding or adapting to the competitive landscape or to changes in customer preferences, we may lose customer relationships and our revenue growth and results of operations may be materially adversely affected.

Our ability to attract and retain qualified team members is critical to the success of our business and failure to do so could adversely affect our business performance, competitive position and future prospects. The success of Wells Fargo is heavily dependent on the talents and efforts of our team members, and in many areas of our business, including the commercial banking, brokerage, investment advisory, and capital markets businesses, the competition for highly qualified personnel is intense. In order to attract and retain highly qualified team members, we must provide competitive compensation. As a large financial institution we may be subject to limitations on compensation by our regulators that may adversely affect our ability to attract and retain these qualified team members. Some of our competitors may not be subject to these same compensation limitations, which may further negatively affect our ability to attract and retain highly qualified team members.
RISKS RELATED TO OUR FINANCIAL STATEMENTS

Changes in accounting policies or accounting standards, and changes in how accounting standards are interpreted or applied, could materially affect how we report our financial results and condition. Our accounting policies are fundamental to determining and understanding our financial results and condition. As described below, some of these policies require use of estimates and assumptions that may affect the value of our assets or liabilities and financial results. Any changes in our accounting policies could materially affect our financial statements.

From time to time the FASB and the SEC change the financial accounting and reporting standards that govern the preparation of our external financial statements. For example, in Proposed Accounting Standards Update, Financial Instruments-Credit Losses (Subtopic 825-15), FASB has proposed replacing the current “incurred loss” model for the allowance for credit losses with an “expected loss” model referred to as the Current Expected Credit Loss model, or CECL. If adopted, CECL could materially affect how we determine our allowance and report our financial results and condition.

In addition, accounting standard setters and those who interpret the accounting standards (such as the FASB, SEC, banking regulators and our outside auditors) may change or even reverse their previous interpretations or positions on how these standards should be applied. Changes in financial accounting and reporting standards and changes in current interpretations may be beyond our control, can be hard to predict and could materially affect how we report our financial results and condition. We may be required to apply a new or revised standard retroactively or apply an existing standard differently, also retroactively, in each case potentially resulting in our restating prior period financial statements in material amounts.

Our financial statements are based in part on assumptions and estimates which, if wrong, could cause unexpected losses in the future, and our financial statements depend on our internal controls over financial reporting. Pursuant to U.S. GAAP, we are required to use certain assumptions and estimates in preparing our financial statements, including in determining credit loss reserves, reserves for mortgage repurchases, reserves related to litigation and the fair value of certain assets and liabilities, among other items. Several of our accounting policies are critical because they require management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. For a description of these policies, refer to the “Critical Accounting Policies” section in this Report. If assumptions or estimates underlying our financial statements are incorrect, we may experience material losses.

Certain of our financial instruments, including trading assets and liabilities, investment securities, certain loans, MSRs, private equity investments, structured notes and certain repurchase and resale agreements, among other items, require a determination of their fair value in order to prepare our financial statements. Where quoted market prices are not available, we may make fair value determinations based on internally developed models or other means which ultimately rely to some degree on management judgment, and there is no assurance that our models will capture or appropriately reflect all relevant inputs required to accurately determine fair value. Some of these



## Risk Factors (continued)

and other assets and liabilities may have no direct observable price levels, making their valuation particularly subjective, being based on significant estimation and judgment. In addition, sudden illiquidity in markets or declines in prices of certain loans and securities may make it more difficult to value certain balance sheet items, which may lead to the possibility that such valuations will be subject to further change or adjustment and could lead to declines in our earnings.

The Sarbanes-Oxley Act of 2002 (Sarbanes-Oxley) requires our management to evaluate the Company’s disclosure controls and procedures and its internal control over financial reporting and requires our auditors to issue a report on our internal control over financial reporting. We are required to disclose, in our annual report on Form 10-K, the existence of any “material weaknesses” in our internal controls. We cannot assure that we will not identify one or more material weaknesses as of the end of any given quarter or year, nor can we predict the effect on our stock price of disclosure of a material weakness. Sarbanes-Oxley also limits the types of non-audit services our outside auditors may provide to us in order to preserve their independence from us. If our auditors were found not to be “independent” of us under SEC rules, we could be required to engage new auditors and re-file financial statements and audit reports with the SEC. We could be out of compliance with SEC rules until new financial statements and audit reports were filed, limiting our ability to raise capital and resulting in other adverse consequences.

## RISKS RELATED TO ACQUISITIONS

Acquisitions could reduce our stock price upon announcement and reduce our earnings if we overpay or have difficulty integrating them. We regularly explore opportunities to acquire companies or businesses in the financial services industry. We cannot predict the frequency, size or timing of our acquisitions, and we typically do not comment publicly on a possible acquisition until we have signed a definitive agreement. When we do announce an acquisition, our stock price may fall depending on the size of the acquisition, the type of business to be acquired, the purchase price, and the potential dilution to existing stockholders or our earnings per share if we issue common stock in connection with the acquisition.

We generally must receive federal regulatory approvals before we can acquire a bank, bank holding company or certain other financial services businesses depending on the size of the financial services business to be acquired. In deciding whether to approve a proposed acquisition, federal bank regulators will consider, among other factors, the effect of the acquisition on competition and the risk to the stability of the U.S. banking or financial system, our financial condition and future prospects including current and projected capital ratios and levels, the competence, experience, and integrity of management and record of compliance with laws and regulations, the convenience and needs of the communities to be served, including our record of compliance under the Community Reinvestment Act, and our effectiveness in combating money laundering. As a result of the Dodd-Frank Act and concerns regarding the large size of financial institutions such as Wells Fargo, the regulatory process for approving acquisitions has become more complex and regulatory approvals may be more difficult to obtain. We cannot be certain when or if, or on what terms and conditions, any required regulatory approvals will be granted. We might be required to sell banks, branches and/or business units or assets or issue additional equity as a condition to receiving regulatory approval for an acquisition. In addition, federal law prohibits regulatory approval of any transaction that would create an institution holding more than 10% of total U.S. insured deposits, or of any transaction (whether or not subject to prior approval) that would create a financial company with more than 10% of the liabilities of all financial companies in the U.S. As of September 30, 2015, we believe we already held more than 10% of total U.S. deposits. As a result, our size may limit our bank acquisition opportunities in the future.

Difficulty in integrating an acquired company or business may cause us not to realize expected revenue increases, cost savings, increases in geographic or product presence, and other projected benefits from the acquisition. The integration could result in higher than expected deposit attrition, loss of key team members, disruption of our business or the acquired business, or otherwise harm our ability to retain customers and team members or achieve the anticipated benefits of the acquisition. Time and resources spent on integration may also impair our ability to grow our existing businesses. Also, the negative effect of any divestitures required by regulatory authorities in acquisitions or business combinations may be greater than expected. Many of the foregoing risks may be increased if the acquired company or business operates internationally or in a geographic location where we do not already have significant business operations and/or team members.

* * *

Any factor described in this Report or in any of our other SEC filings could by itself, or together with other factors, adversely affect our financial results and condition. Refer to our quarterly reports on Form 10-Q filed with the SEC in 2016 for material changes to the above discussion of risk factors. There are factors not discussed above or elsewhere in this Report that could adversely affect our financial results and condition.



## Controls and Procedures

## Disclosure Controls and Procedures

The Company’s management evaluated the effectiveness, as of December 31, 2015, of the Company’s disclosure controls and procedures. The Company’s chief executive officer and chief financial officer participated in the evaluation. Based on this evaluation, the Company’s chief executive officer and chief financial officer concluded that the Company’s disclosure controls and procedures were effective as of December 31, 2015.

## Internal Control Over Financial Reporting

Internal control over financial reporting is defined in Rule 13a-15(f) promulgated under the Securities Exchange Act of 1934 as a process designed by, or under the supervision of, the Company's principal executive and principal financial officers and effected by the Company's Board, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with U.S. generally accepted accounting principles (GAAP) and includes those policies and procedures that:

- pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of assets of the Company;

- provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and

- provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. No change occurred during any quarter in 2015 that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting. Management’s report on internal control over financial reporting is set forth below and should be read with these limitations in mind.

## Management’s Report on Internal Control over Financial Reporting

The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting for the Company. Management assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 2015, using the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control – Integrated Framework (2013). Based on this assessment, management concluded that as of December 31, 2015, the Company’s internal control over financial reporting was effective.

KPMG LLP, the independent registered public accounting firm that audited the Company’s financial statements included in this Annual Report, issued an audit report on the Company’s internal control over financial reporting. KPMG’s audit report appears on the following page.



## Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
Wells Fargo & Company:

We have audited Wells Fargo & Company and Subsidiaries' (the Company) internal control over financial reporting as of December 31, 2015, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company's management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company's internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2015, based on criteria established in Internal Control – Integrated Framework (2013) issued by COSO.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheet of the Company as of December 31, 2015 and 2014, and the related consolidated statements of income, comprehensive income, changes in equity, and cash flows for each of the years in the three-year period ended December 31, 2015, and our report dated February 24, 2016, expressed an unqualified opinion on those consolidated financial statements.



San Francisco, California
February 24, 2016



## Financial Statements

Wells Fargo & Company and Subsidiaries

Consolidated Statement of Income

<table><tr><td rowspan="2">(in millions, except per share amounts)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Interest income</td><td></td><td></td><td></td></tr><tr><td>Trading assets</td><td>$ 1,971</td><td>1,685</td><td>1,376</td></tr><tr><td>Investment securities</td><td>8,937</td><td>8,438</td><td>8,116</td></tr><tr><td>Mortgages held for sale</td><td>785</td><td>767</td><td>1,290</td></tr><tr><td>Loans held for sale</td><td>19</td><td>78</td><td>13</td></tr><tr><td>Loans</td><td>36,575</td><td>35,652</td><td>35,571</td></tr><tr><td>Other interest income</td><td>990</td><td>932</td><td>723</td></tr><tr><td>Total interest income</td><td>49,277</td><td>47,552</td><td>47,089</td></tr><tr><td>Interest expense</td><td></td><td></td><td></td></tr><tr><td>Deposits</td><td>963</td><td>1,096</td><td>1,337</td></tr><tr><td>Short-term borrowings</td><td>64</td><td>59</td><td>60</td></tr><tr><td>Long-term debt</td><td>2,592</td><td>2,488</td><td>2,585</td></tr><tr><td>Other interest expense</td><td>357</td><td>382</td><td>307</td></tr><tr><td>Total interest expense</td><td>3,976</td><td>4,025</td><td>4,289</td></tr><tr><td>Net interest income</td><td>45,301</td><td>43,527</td><td>42,800</td></tr><tr><td>Provision for credit losses</td><td>2,442</td><td>1,395</td><td>2,309</td></tr><tr><td>Net interest income after provision for credit losses</td><td>42,859</td><td>42,132</td><td>40,491</td></tr><tr><td>Noninterest income</td><td></td><td></td><td></td></tr><tr><td>Service charges on deposit accounts</td><td>5,168</td><td>5,050</td><td>5,023</td></tr><tr><td>Trust and investment fees</td><td>14,468</td><td>14,280</td><td>13,430</td></tr><tr><td>Card fees</td><td>3,720</td><td>3,431</td><td>3,191</td></tr><tr><td>Other fees</td><td>4,324</td><td>4,349</td><td>4,340</td></tr><tr><td>Mortgage banking</td><td>6,501</td><td>6,381</td><td>8,774</td></tr><tr><td>Insurance</td><td>1,694</td><td>1,655</td><td>1,814</td></tr><tr><td>Net gains from trading activities</td><td>614</td><td>1,161</td><td>1,623</td></tr><tr><td>Net gains (losses) on debt securities (1)</td><td>952</td><td>593</td><td>(29)</td></tr><tr><td>Net gains from equity investments (2)</td><td>2,230</td><td>2,380</td><td>1,472</td></tr><tr><td>Lease income</td><td>621</td><td>526</td><td>663</td></tr><tr><td>Other</td><td>464</td><td>1,014</td><td>679</td></tr><tr><td>Total noninterest income</td><td>40,756</td><td>40,820</td><td>40,980</td></tr><tr><td>Noninterest expense</td><td></td><td></td><td></td></tr><tr><td>Salaries</td><td>15,883</td><td>15,375</td><td>15,152</td></tr><tr><td>Commission and incentive compensation</td><td>10,352</td><td>9,970</td><td>9,951</td></tr><tr><td>Employee benefits</td><td>4,446</td><td>4,597</td><td>5,033</td></tr><tr><td>Equipment</td><td>2,063</td><td>1,973</td><td>1,984</td></tr><tr><td>Net occupancy</td><td>2,886</td><td>2,925</td><td>2,895</td></tr><tr><td>Core deposit and other intangibles</td><td>1,246</td><td>1,370</td><td>1,504</td></tr><tr><td>FDIC and other deposit assessments</td><td>973</td><td>928</td><td>961</td></tr><tr><td>Other</td><td>12,125</td><td>11,899</td><td>11,362</td></tr><tr><td>Total noninterest expense</td><td>49,974</td><td>49,037</td><td>48,842</td></tr><tr><td>Income before income tax expense</td><td>33,641</td><td>33,915</td><td>32,629</td></tr><tr><td>Income tax expense</td><td>10,365</td><td>10,307</td><td>10,405</td></tr><tr><td>Net income before noncontrolling interests</td><td>23,276</td><td>23,608</td><td>22,224</td></tr><tr><td>Less: Net income from noncontrolling interests</td><td>382</td><td>551</td><td>346</td></tr><tr><td>Wells Fargo net income</td><td>$ 22,894</td><td>23,057</td><td>21,878</td></tr><tr><td>Less: Preferred stock dividends and other</td><td>1,424</td><td>1,236</td><td>989</td></tr><tr><td>Wells Fargo net income applicable to common stock</td><td>$ 21,470</td><td>21,821</td><td>20,889</td></tr><tr><td>Per share information</td><td></td><td></td><td></td></tr><tr><td>Earnings per common share</td><td>$ 4.18</td><td>4.17</td><td>3.95</td></tr><tr><td>Diluted earnings per common share</td><td>4.12</td><td>4.10</td><td>3.89</td></tr><tr><td>Dividends declared per common share</td><td>1.475</td><td>1.350</td><td>1.150</td></tr><tr><td>Average common shares outstanding</td><td>5,136.5</td><td>5,237.2</td><td>5,287.3</td></tr><tr><td>Diluted average common shares outstanding</td><td>5,209.8</td><td>5,324.4</td><td>5,371.2</td></tr></table>

(1) Total other-than-temporary impairment (OTTI) losses were $136 million, $18 million and $39 million for the years ended December 31, 2015, 2014 and 2013, respectively. Of total OTTI, losses of $183 million, $49 million and $158 million were recognized in earnings, and reversal of losses of $(47) million, $(31) million and $(19) million were recognized as non-credit-related OTTI in other comprehensive income for the years ended December 31, 2015, 2014 and 2013, respectively.

(2) Includes OTTI losses of $376 million, $273 million and $186 million for the years ended December 31, 2015, 2014 and 2013, respectively.

The accompanying notes are an integral part of these statements.



Wells Fargo & Company and Subsidiaries

Consolidated Statement of Comprehensive Income

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Wells Fargo net income</td><td>$ 22,894</td><td>23,057</td><td>21,878</td></tr><tr><td>Other comprehensive income (loss), before tax:</td><td></td><td></td><td></td></tr><tr><td>Investment securities:</td><td></td><td></td><td></td></tr><tr><td>Net unrealized gains (losses) arising during the period</td><td>(3,318)</td><td>5,426</td><td>(7,661)</td></tr><tr><td>Reclassification of net gains to net income</td><td>(1,530)</td><td>(1,532)</td><td>(285)</td></tr><tr><td>Derivatives and hedging activities:</td><td></td><td></td><td></td></tr><tr><td>Net unrealized gains (losses) arising during the period</td><td>1,549</td><td>952</td><td>(32)</td></tr><tr><td>Reclassification of net gains on cash flow hedges to net income</td><td>(1,089)</td><td>(545)</td><td>(296)</td></tr><tr><td>Defined benefit plans adjustments:</td><td></td><td></td><td></td></tr><tr><td>Net actuarial gains (losses) arising during the period</td><td>(512)</td><td>(1,116)</td><td>1,533</td></tr><tr><td>Amortization of net actuarial loss, settlements and other to net income</td><td>114</td><td>74</td><td>276</td></tr><tr><td>Foreign currency translation adjustments:</td><td></td><td></td><td></td></tr><tr><td>Net unrealized losses arising during the period</td><td>(137)</td><td>(60)</td><td>(44)</td></tr><tr><td>Reclassification of net (gains) losses to net income</td><td>(5)</td><td>6</td><td>(12)</td></tr><tr><td>Other comprehensive income (loss), before tax</td><td>(4,928)</td><td>3,205</td><td>(6,521)</td></tr><tr><td>Income tax (expense) benefit related to other comprehensive income</td><td>1,774</td><td>(1,300)</td><td>2,524</td></tr><tr><td>Other comprehensive income (loss), net of tax</td><td>(3,154)</td><td>1,905</td><td>(3,997)</td></tr><tr><td>Less: Other comprehensive income (loss) from noncontrolling interests</td><td>67</td><td>(227)</td><td>267</td></tr><tr><td>Wells Fargo other comprehensive income (loss), net of tax</td><td>(3,221)</td><td>2,132</td><td>(4,264)</td></tr><tr><td>Wells Fargo comprehensive income</td><td>19,673</td><td>25,189</td><td>17,614</td></tr><tr><td>Comprehensive income from noncontrolling interests</td><td>449</td><td>324</td><td>613</td></tr><tr><td>Total comprehensive income</td><td>$ 20,122</td><td>25,513</td><td>18,227</td></tr></table>

The accompanying notes are an integral part of these statements.



Wells Fargo & Company and Subsidiaries

<table><tr><td>(in millions, except shares)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Assets</td><td></td><td></td></tr><tr><td>Cash and due from banks</td><td>$ 19,111</td><td>19,571</td></tr><tr><td>Federal funds sold, securities purchased under resale agreements and other short-term investments</td><td>270,130</td><td>258,429</td></tr><tr><td>Trading assets</td><td>77,202</td><td>78,255</td></tr><tr><td>Investment securities:</td><td></td><td></td></tr><tr><td>Available-for-sale, at fair value</td><td>267,358</td><td>257,442</td></tr><tr><td>Held-to-maturity, at cost (fair value $80,567 and $56,359)</td><td>80,197</td><td>55,483</td></tr><tr><td>Mortgages held for sale (includes $13,539 and $15,565 carried at fair value) (1)</td><td>19,603</td><td>19,536</td></tr><tr><td>Loans held for sale (includes $0 and $1 carried at fair value) (1)</td><td>279</td><td>722</td></tr><tr><td>Loans (includes $5,316 and $5,788 carried at fair value) (1)</td><td>916,559</td><td>862,551</td></tr><tr><td>Allowance for loan losses</td><td>(11,545)</td><td>(12,319)</td></tr><tr><td>Net loans</td><td>905,014</td><td>850,232</td></tr><tr><td>Mortgage servicing rights:</td><td></td><td></td></tr><tr><td>Measured at fair value</td><td>12,415</td><td>12,738</td></tr><tr><td>Amortized</td><td>1,308</td><td>1,242</td></tr><tr><td>Premises and equipment, net</td><td>8,704</td><td>8,743</td></tr><tr><td>Goodwill</td><td>25,529</td><td>25,705</td></tr><tr><td>Other assets (includes $3,065 and $2,512 carried at fair value) (1)</td><td>100,782</td><td>99,057</td></tr><tr><td>Total assets (2)</td><td>$ 1,787,632</td><td>1,687,155</td></tr><tr><td>Liabilities</td><td></td><td></td></tr><tr><td>Noninterest-bearing deposits</td><td>$ 351,579</td><td>321,963</td></tr><tr><td>Interest-bearing deposits</td><td>871,733</td><td>846,347</td></tr><tr><td>Total deposits</td><td>1,223,312</td><td>1,168,310</td></tr><tr><td>Short-term borrowings</td><td>97,528</td><td>63,518</td></tr><tr><td>Accrued expenses and other liabilities</td><td>73,365</td><td>86,122</td></tr><tr><td>Long-term debt</td><td>199,536</td><td>183,943</td></tr><tr><td>Total liabilities (3)</td><td>1,593,741</td><td>1,501,893</td></tr><tr><td>Equity</td><td></td><td></td></tr><tr><td>Wells Fargo stockholders&#x27; equity:</td><td></td><td></td></tr><tr><td>Preferred stock</td><td>22,214</td><td>19,213</td></tr><tr><td>Common stock - $1-2/3 par value, authorized 9,000,000,000 shares; issued 5,481,811,474 shares</td><td>9,136</td><td>9,136</td></tr><tr><td>Additional paid-in capital</td><td>60,714</td><td>60,537</td></tr><tr><td>Retained earnings</td><td>120,866</td><td>107,040</td></tr><tr><td>Cumulative other comprehensive income</td><td>297</td><td>3,518</td></tr><tr><td>Treasury stock - 389,682,664 shares and 311,462,276 shares</td><td>(18,867)</td><td>(13,690)</td></tr><tr><td>Unearned ESOP shares</td><td>(1,362)</td><td>(1,360)</td></tr><tr><td>Total Wells Fargo stockholders&#x27; equity</td><td>192,998</td><td>184,394</td></tr><tr><td>Noncontrolling interests</td><td>893</td><td>868</td></tr><tr><td>Total equity</td><td>193,891</td><td>185,262</td></tr><tr><td>Total liabilities and equity</td><td>$ 1,787,632</td><td>1,687,155</td></tr></table>

(1) Parenthetical amounts represent assets and liabilities for which we have elected the fair value option.

(2) Our consolidated assets at December 31, 2015 and 2014, include the following assets of certain variable interest entities (VIEs) that can only be used to settle the liabilities of those VIEs: Cash and due from banks, $157 million and $117 million; Trading assets, $1 million and $0 million; Investment securities, $425 million and $875 million; Net loans, $4.8 billion and $4.5 billion; Other assets, $242 million and $316 million; and Total assets, $5.6 billion and $5.8 billion, respectively.

(3) Our consolidated liabilities at December 31, 2015 and 2014, include the following VIE liabilities for which the VIE creditors do not have recourse to Wells Fargo: Accrued expenses and other liabilities, $57 million and $49 million; Long-term debt, $1.3 billion and $1.6 billion; and Total liabilities, $1.4 billion and $1.7 billion, respectively.

The accompanying notes are an integral part of these statements.



<table><tr><td rowspan="2">(in millions, except shares)</td><td colspan="2">Preferred stock</td><td colspan="2">Common stock</td></tr><tr><td>Shares</td><td>Amount</td><td>Shares</td><td>Amount</td></tr><tr><td>Balance December 31, 2012</td><td>10,558,865</td><td>$ 12,883</td><td>5,266,314,176</td><td>$ 9,136</td></tr><tr><td>Balance January 1, 2013</td><td>10,558,865</td><td>12,883</td><td>5,266,314,176</td><td>9,136</td></tr><tr><td>Net income</td><td></td><td></td><td></td><td></td></tr><tr><td>Other comprehensive income (loss), net of tax</td><td></td><td></td><td></td><td></td></tr><tr><td>Noncontrolling interests</td><td></td><td></td><td></td><td></td></tr><tr><td>Common stock issued</td><td></td><td></td><td>89,392,517</td><td></td></tr><tr><td>Common stock repurchased (1)</td><td></td><td></td><td>(124,179,383)</td><td></td></tr><tr><td>Preferred stock issued to ESOP</td><td>1,200,000</td><td>1,200</td><td></td><td></td></tr><tr><td>Preferred stock released by ESOP</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred stock converted to common shares</td><td>(1,005,270)</td><td>(1,006)</td><td>25,635,395</td><td></td></tr><tr><td>Common stock warrants repurchased/exercised</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred stock issued</td><td>127,600</td><td>3,190</td><td></td><td></td></tr><tr><td>Common stock dividends</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred stock dividends</td><td></td><td></td><td></td><td></td></tr><tr><td>Tax benefit from stock incentive compensation</td><td></td><td></td><td></td><td></td></tr><tr><td>Stock incentive compensation expense</td><td></td><td></td><td></td><td></td></tr><tr><td>Net change in deferred compensation and related plans</td><td></td><td></td><td></td><td></td></tr><tr><td>Net change</td><td>322,330</td><td>3,384</td><td>(9,151,471)</td><td>—</td></tr><tr><td>Balance December 31, 2013</td><td>10,881,195</td><td>$ 16,267</td><td>5,257,162,705</td><td>$ 9,136</td></tr><tr><td>Balance January 1, 2014</td><td>10,881,195</td><td>16,267</td><td>5,257,162,705</td><td>9,136</td></tr><tr><td>Net income</td><td></td><td></td><td></td><td></td></tr><tr><td>Other comprehensive income (loss), net of tax</td><td></td><td></td><td></td><td></td></tr><tr><td>Noncontrolling interests</td><td></td><td></td><td></td><td></td></tr><tr><td>Common stock issued</td><td></td><td></td><td>75,340,898</td><td></td></tr><tr><td>Common stock repurchased (1)</td><td></td><td></td><td>(183,146,803)</td><td></td></tr><tr><td>Preferred stock issued to ESOP</td><td>1,217,000</td><td>1,217</td><td></td><td></td></tr><tr><td>Preferred stock released by ESOP</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred stock converted to common shares</td><td>(1,071,377)</td><td>(1,071)</td><td>20,992,398</td><td></td></tr><tr><td>Common stock warrants repurchased/exercised</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred stock issued</td><td>112,000</td><td>2,800</td><td></td><td></td></tr><tr><td>Common stock dividends</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred stock dividends</td><td></td><td></td><td></td><td></td></tr><tr><td>Tax benefit from stock incentive compensation</td><td></td><td></td><td></td><td></td></tr><tr><td>Stock incentive compensation expense</td><td></td><td></td><td></td><td></td></tr><tr><td>Net change in deferred compensation and related plans</td><td></td><td></td><td></td><td></td></tr><tr><td>Net change</td><td>257,623</td><td>2,946</td><td>(86,813,507)</td><td>—</td></tr><tr><td>Balance December 31, 2014</td><td>11,138,818</td><td>$ 19,213</td><td>5,170,349,198</td><td>$ 9,136</td></tr></table>

(1) For the year ended December 31, 2013, includes $500 million related to a private forward repurchase transaction entered into in fourth quarter 2013 that settled in first quarter 2014 for 11.1 million shares of common stock. For the year ended December 31, 2014, includes $750 million related to a private forward repurchase transaction that settled in first quarter 2015 for 14.3 million shares of common stock. See Note 1 (Summary of Significant Accounting Policies) for additional information.

The accompanying notes are an integral part of these statements.

(continued on following pages)



<table><tr><td rowspan="2">Additional paid-in capital</td><td rowspan="2">Retained earnings</td><td rowspan="2">Cumulative other comprehensive income</td><td rowspan="2">Treasury stock</td><td colspan="2">Wells Fargo stockholders&#x27; equity</td><td rowspan="2">Noncontrolling interests</td><td rowspan="2">Total equity</td></tr><tr><td>Unearned ESOP shares</td><td>Total Wells Fargo stockholders&#x27; equity</td></tr><tr><td>59,802</td><td>77,679</td><td>5,650</td><td>(6,610)</td><td>(986)</td><td>157,554</td><td>1,357</td><td>158,911</td></tr><tr><td>59,802</td><td>77,679</td><td>5,650</td><td>(6,610)</td><td>(986)</td><td>157,554</td><td>1,357</td><td>158,911</td></tr><tr><td></td><td>21,878</td><td></td><td></td><td></td><td>21,878</td><td>346</td><td>22,224</td></tr><tr><td></td><td></td><td>(4,264)</td><td></td><td></td><td>(4,264)</td><td>267</td><td>(3,997)</td></tr><tr><td>28</td><td></td><td></td><td></td><td></td><td>28</td><td>(1,104)</td><td>(1,076)</td></tr><tr><td>(2)</td><td>(10)</td><td></td><td>2,745</td><td></td><td>2,733</td><td></td><td>2,733</td></tr><tr><td>(300)</td><td></td><td></td><td>(5,056)</td><td></td><td>(5,356)</td><td></td><td>(5,356)</td></tr><tr><td>108</td><td></td><td></td><td></td><td>(1,308)</td><td>—</td><td></td><td>—</td></tr><tr><td>(88)</td><td></td><td></td><td></td><td>1,094</td><td>1,006</td><td></td><td>1,006</td></tr><tr><td>191</td><td></td><td></td><td>815</td><td></td><td>—</td><td></td><td>—</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td>—</td><td></td><td>—</td></tr><tr><td>(45)</td><td></td><td></td><td></td><td></td><td>3,145</td><td></td><td>3,145</td></tr><tr><td>83</td><td>(6,169)</td><td></td><td></td><td></td><td>(6,086)</td><td></td><td>(6,086)</td></tr><tr><td></td><td>(1,017)</td><td></td><td></td><td></td><td>(1,017)</td><td></td><td>(1,017)</td></tr><tr><td>269</td><td></td><td></td><td></td><td></td><td>269</td><td></td><td>269</td></tr><tr><td>725</td><td></td><td></td><td></td><td></td><td>725</td><td></td><td>725</td></tr><tr><td>(475)</td><td></td><td></td><td>2</td><td></td><td>(473)</td><td></td><td>(473)</td></tr><tr><td>494</td><td>14,682</td><td>(4,264)</td><td>(1,494)</td><td>(214)</td><td>12,588</td><td>(491)</td><td>12,097</td></tr><tr><td>60,296</td><td>92,361</td><td>1,386</td><td>(8,104)</td><td>(1,200)</td><td>170,142</td><td>866</td><td>171,008</td></tr><tr><td>60,296</td><td>92,361</td><td>1,386</td><td>(8,104)</td><td>(1,200)</td><td>170,142</td><td>866</td><td>171,008</td></tr><tr><td></td><td>23,057</td><td></td><td></td><td></td><td>23,057</td><td>551</td><td>23,608</td></tr><tr><td></td><td></td><td>2,132</td><td></td><td></td><td>2,132</td><td>(227)</td><td>1,905</td></tr><tr><td>(7)</td><td></td><td></td><td></td><td></td><td>(7)</td><td>(322)</td><td>(329)</td></tr><tr><td>(273)</td><td></td><td></td><td>2,756</td><td></td><td>2,483</td><td></td><td>2,483</td></tr><tr><td>(250)</td><td></td><td></td><td>(9,164)</td><td></td><td>(9,414)</td><td></td><td>(9,414)</td></tr><tr><td>108</td><td></td><td></td><td></td><td>(1,325)</td><td>—</td><td></td><td>—</td></tr><tr><td>(94)</td><td></td><td></td><td></td><td>1,165</td><td>1,071</td><td></td><td>1,071</td></tr><tr><td>251</td><td></td><td></td><td>820</td><td></td><td>—</td><td></td><td>—</td></tr><tr><td>(9)</td><td></td><td></td><td></td><td></td><td>(9)</td><td></td><td>(9)</td></tr><tr><td>(25)</td><td></td><td></td><td></td><td></td><td>2,775</td><td></td><td>2,775</td></tr><tr><td>76</td><td>(7,143)</td><td></td><td></td><td></td><td>(7,067)</td><td></td><td>(7,067)</td></tr><tr><td></td><td>(1,235)</td><td></td><td></td><td></td><td>(1,235)</td><td></td><td>(1,235)</td></tr><tr><td>453</td><td></td><td></td><td></td><td></td><td>453</td><td></td><td>453</td></tr><tr><td>858</td><td></td><td></td><td></td><td></td><td>858</td><td></td><td>858</td></tr><tr><td>(847)</td><td></td><td></td><td>2</td><td></td><td>(845)</td><td></td><td>(845)</td></tr><tr><td>241</td><td>14,679</td><td>2,132</td><td>(5,586)</td><td>(160)</td><td>14,252</td><td>2</td><td>14,254</td></tr><tr><td>60,537</td><td>107,040</td><td>3,518</td><td>(13,690)</td><td>(1,360)</td><td>184,394</td><td>868</td><td>185,262</td></tr></table>



## (continued from previous pages)

## Wells Fargo & Company and Subsidiaries

## Consolidated Statement of Changes in Equity

<table><tr><td rowspan="2">(in millions, except shares)</td><td colspan="2">Preferred stock</td><td colspan="2">Common stock</td></tr><tr><td>Shares</td><td>Amount</td><td>Shares</td><td>Amount</td></tr><tr><td>Balance December 31, 2014</td><td>11,138,818</td><td>$ 19,213</td><td>5,170,349,198</td><td>$ 9,136</td></tr><tr><td>Balance January 1, 2015</td><td>11,138,818</td><td>19,213</td><td>5,170,349,198</td><td>9,136</td></tr><tr><td>Net income</td><td></td><td></td><td></td><td></td></tr><tr><td>Other comprehensive income (loss), net of tax</td><td></td><td></td><td></td><td></td></tr><tr><td>Noncontrolling interests</td><td></td><td></td><td></td><td></td></tr><tr><td>Common stock issued</td><td></td><td></td><td>69,876,577</td><td></td></tr><tr><td>Common stock repurchased (1)</td><td></td><td></td><td>(163,400,892)</td><td></td></tr><tr><td>Preferred stock issued to ESOP</td><td>826,598</td><td>826</td><td></td><td></td></tr><tr><td>Preferred stock released by ESOP</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred stock converted to common shares</td><td>(825,499)</td><td>(825)</td><td>15,303,927</td><td></td></tr><tr><td>Common stock warrants repurchased/exercised</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred stock issued</td><td>120,000</td><td>3,000</td><td></td><td></td></tr><tr><td>Common stock dividends</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred stock dividends</td><td></td><td></td><td></td><td></td></tr><tr><td>Tax benefit from stock incentive compensation</td><td></td><td></td><td></td><td></td></tr><tr><td>Stock incentive compensation expense</td><td></td><td></td><td></td><td></td></tr><tr><td>Net change in deferred compensation and related plans</td><td></td><td></td><td></td><td></td></tr><tr><td>Net change</td><td>121,099</td><td>3,001</td><td>(78,220,388)</td><td>—</td></tr><tr><td>Balance December 31, 2015</td><td>11,259,917</td><td>$ 22,214</td><td>5,092,128,810</td><td>$ 9,136</td></tr></table>

(1) For the year ended December 31, 2015, includes $500 million related to a private forward repurchase transaction that settled in first quarter 2016 for 9.2 million shares of common stock. See Note 1 (Summary of Significant Accounting Policies) for additional information.

The accompanying notes are an integral part of these statements.



<table><tr><td colspan="7">Wells Fargo stockholders&#x27; equity</td></tr><tr><td>Additional paid-in capital</td><td>Retained earnings</td><td>Cumulative other comprehensive income</td><td>Treasury stock</td><td>Unearned ESOP shares</td><td>Total Wells Fargo stockholders&#x27; equity</td><td>Noncontrolling interests</td></tr><tr><td>60,537</td><td>107,040</td><td>3,518</td><td>(13,690)</td><td>(1,360)</td><td>184,394</td><td>868</td></tr><tr><td>60,537</td><td>107,040</td><td>3,518</td><td>(13,690)</td><td>(1,360)</td><td>184,394</td><td>868</td></tr><tr><td></td><td>22,894</td><td></td><td></td><td></td><td>22,894</td><td>382</td></tr><tr><td></td><td></td><td>(3,221)</td><td></td><td></td><td>(3,221)</td><td>67</td></tr><tr><td>2</td><td></td><td></td><td></td><td></td><td>2</td><td>(424)</td></tr><tr><td>(397)</td><td></td><td></td><td>3,041</td><td></td><td>2,644</td><td></td></tr><tr><td>250</td><td></td><td></td><td>(8,947)</td><td></td><td>(8,697)</td><td></td></tr><tr><td>74</td><td></td><td></td><td></td><td>(900)</td><td>—</td><td></td></tr><tr><td>(73)</td><td></td><td></td><td></td><td>898</td><td>825</td><td></td></tr><tr><td>107</td><td></td><td></td><td>718</td><td></td><td>—</td><td></td></tr><tr><td>(49)</td><td></td><td></td><td></td><td></td><td>(49)</td><td></td></tr><tr><td>(28)</td><td></td><td></td><td></td><td></td><td>2,972</td><td></td></tr><tr><td>62</td><td>(7,642)</td><td></td><td></td><td></td><td>(7,580)</td><td></td></tr><tr><td></td><td>(1,426)</td><td></td><td></td><td></td><td>(1,426)</td><td></td></tr><tr><td>453</td><td></td><td></td><td></td><td></td><td>453</td><td></td></tr><tr><td>844</td><td></td><td></td><td></td><td></td><td>844</td><td></td></tr><tr><td>(1,068)</td><td></td><td></td><td>11</td><td></td><td>(1,057)</td><td></td></tr><tr><td>177</td><td>13,826</td><td>(3,221)</td><td>(5,177)</td><td>(2)</td><td>8,604</td><td>25</td></tr><tr><td>60,714</td><td>120,866</td><td>297</td><td>(18,867)</td><td>(1,362)</td><td>192,998</td><td>893</td></tr></table>



## Wells Fargo & Company and Subsidiaries

## Consolidated Statement of Cash Flows

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Cash flows from operating activities:</td><td></td><td></td><td></td></tr><tr><td>Net income before noncontrolling interests</td><td>$ 23,276</td><td>23,608</td><td>22,224</td></tr><tr><td>Adjustments to reconcile net income to net cash provided by operating activities:</td><td></td><td></td><td></td></tr><tr><td>Provision for credit losses</td><td>2,442</td><td>1,395</td><td>2,309</td></tr><tr><td>Changes in fair value of MSRs, MHFS and LHFS carried at fair value</td><td>62</td><td>1,820</td><td>(3,229)</td></tr><tr><td>Depreciation, amortization and accretion</td><td>3,288</td><td>2,515</td><td>3,293</td></tr><tr><td>Other net gains</td><td>(6,496)</td><td>(3,760)</td><td>(9,384)</td></tr><tr><td>Stock-based compensation</td><td>1,958</td><td>1,912</td><td>1,920</td></tr><tr><td>Excess tax benefits related to stock incentive compensation</td><td>(453)</td><td>(453)</td><td>(271)</td></tr><tr><td>Originations of MHFS</td><td>(178,266)</td><td>(144,812)</td><td>(317,054)</td></tr><tr><td>Proceeds from sales of and principal collected on mortgages originated for sale</td><td>133,194</td><td>117,097</td><td>311,431</td></tr><tr><td>Proceeds from sales of and principal collected on LHFS</td><td>7</td><td>207</td><td>575</td></tr><tr><td>Purchases of LHFS</td><td>(28)</td><td>(154)</td><td>(291)</td></tr><tr><td>Net change in:</td><td></td><td></td><td></td></tr><tr><td>Trading assets</td><td>47,244</td><td>11,186</td><td>43,638</td></tr><tr><td>Deferred income taxes</td><td>(2,265)</td><td>2,354</td><td>4,977</td></tr><tr><td>Accrued interest receivable</td><td>(623)</td><td>(372)</td><td>(13)</td></tr><tr><td>Accrued interest payable</td><td>160</td><td>119</td><td>(32)</td></tr><tr><td>Other assets</td><td>(1,764)</td><td>(10,681)</td><td>4,693</td></tr><tr><td>Other accrued expenses and liabilities</td><td>(6,964)</td><td>15,548</td><td>(7,145)</td></tr><tr><td>Net cash provided by operating activities</td><td>14,772</td><td>17,529</td><td>57,641</td></tr><tr><td>Cash flows from investing activities:</td><td></td><td></td><td></td></tr><tr><td>Net change in:</td><td></td><td></td><td></td></tr><tr><td>Federal funds sold, securities purchased under resale agreements and other short-term investments</td><td>(11,866)</td><td>(41,778)</td><td>(78,184)</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td></tr><tr><td>Sales proceeds</td><td>25,431</td><td>6,089</td><td>2,837</td></tr><tr><td>Prepayments and maturities</td><td>33,912</td><td>37,257</td><td>50,737</td></tr><tr><td>Purchases</td><td>(79,778)</td><td>(44,807)</td><td>(89,474)</td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td></tr><tr><td>Paydowns and maturities</td><td>5,290</td><td>5,168</td><td>30</td></tr><tr><td>Purchases</td><td>(25,424)</td><td>(47,012)</td><td>(5,782)</td></tr><tr><td>Nonmarketable equity investments:</td><td></td><td></td><td></td></tr><tr><td>Sales proceeds</td><td>3,496</td><td>3,161</td><td>2,577</td></tr><tr><td>Purchases</td><td>(2,352)</td><td>(3,087)</td><td>(3,273)</td></tr><tr><td>Loans:</td><td></td><td></td><td></td></tr><tr><td>Loans originated by banking subsidiaries, net of principal collected</td><td>(57,016)</td><td>(65,162)</td><td>(43,744)</td></tr><tr><td>Proceeds from sales (including participations) of loans held for investment</td><td>11,672</td><td>21,564</td><td>7,694</td></tr><tr><td>Purchases (including participations) of loans</td><td>(13,759)</td><td>(6,424)</td><td>(11,563)</td></tr><tr><td>Principal collected on nonbank entities&#x27; loans</td><td>10,023</td><td>13,589</td><td>19,955</td></tr><tr><td>Loans originated by nonbank entities</td><td>(12,441)</td><td>(13,570)</td><td>(17,311)</td></tr><tr><td>Net cash paid for acquisitions</td><td>(3)</td><td>(174)</td><td>—</td></tr><tr><td>Proceeds from sales of foreclosed assets and short sales</td><td>7,803</td><td>7,697</td><td>11,021</td></tr><tr><td>Net cash from purchases and sales of MSRs</td><td>(135)</td><td>(150)</td><td>407</td></tr><tr><td>Other, net</td><td>(2,088)</td><td>(741)</td><td>581</td></tr><tr><td>Net cash used by investing activities</td><td>(107,235)</td><td>(128,380)</td><td>(153,492)</td></tr><tr><td>Cash flows from financing activities:</td><td></td><td></td><td></td></tr><tr><td>Net change in:</td><td></td><td></td><td></td></tr><tr><td>Deposits</td><td>54,867</td><td>89,133</td><td>76,342</td></tr><tr><td>Short-term borrowings</td><td>34,010</td><td>8,035</td><td>(3,390)</td></tr><tr><td>Long-term debt:</td><td></td><td></td><td></td></tr><tr><td>Proceeds from issuance</td><td>43,030</td><td>42,154</td><td>53,227</td></tr><tr><td>Repayment</td><td>(27,333)</td><td>(15,829)</td><td>(25,423)</td></tr><tr><td>Preferred stock:</td><td></td><td></td><td></td></tr><tr><td>Proceeds from issuance</td><td>2,972</td><td>2,775</td><td>3,145</td></tr><tr><td>Cash dividends paid</td><td>(1,426)</td><td>(1,235)</td><td>(1,017)</td></tr><tr><td>Common stock:</td><td></td><td></td><td></td></tr><tr><td>Proceeds from issuance</td><td>1,726</td><td>1,840</td><td>2,224</td></tr><tr><td>Repurchased</td><td>(8,697)</td><td>(9,414)</td><td>(5,356)</td></tr><tr><td>Cash dividends paid</td><td>(7,400)</td><td>(6,908)</td><td>(5,953)</td></tr><tr><td>Excess tax benefits related to stock incentive compensation</td><td>453</td><td>453</td><td>271</td></tr><tr><td>Net change in noncontrolling interests</td><td>(232)</td><td>(552)</td><td>(296)</td></tr><tr><td>Other, net</td><td>33</td><td>51</td><td>136</td></tr><tr><td>Net cash provided by financing activities</td><td>92,003</td><td>110,503</td><td>93,910</td></tr><tr><td>Net change in cash and due from banks</td><td>(460)</td><td>(348)</td><td>(1,941)</td></tr><tr><td>Cash and due from banks at beginning of year</td><td>19,571</td><td>19,919</td><td>21,860</td></tr><tr><td>Cash and due from banks at end of year</td><td>$ 19,111</td><td>19,571</td><td>19,919</td></tr><tr><td>Supplemental cash flow disclosures:</td><td></td><td></td><td></td></tr><tr><td>Cash paid for interest</td><td>$ 3,816</td><td>3,906</td><td>4,321</td></tr><tr><td>Cash paid for income taxes</td><td>13,688</td><td>8,808</td><td>7,132</td></tr></table>

The accompanying notes are an integral part of these statements. See Note 1 (Summary of Significant Accounting Policies) for noncash activities.



## Notes to Financial Statements

See the Glossary of Acronyms at the end of this Report for terms used throughout the Financial Statements and related Notes.

## Note 1: Summary of Significant Accounting Policies

Wells Fargo & Company is a diversified financial services company. We provide banking, insurance, trust and investments, mortgage banking, investment banking, retail banking, brokerage, and consumer and commercial finance through banking stores, the internet and other distribution channels to consumers, businesses and institutions in all 50 states, the District of Columbia, and in foreign countries. When we refer to “Wells Fargo,” “the Company,” “we,” “our” or “us,” we mean Wells Fargo & Company and Subsidiaries (consolidated). Wells Fargo & Company (the Parent) is a financial holding company and a bank holding company. We also hold a majority interest in a real estate investment trust, which has publicly traded preferred stock outstanding.

Our accounting and reporting policies conform with U.S. generally accepted accounting principles (GAAP) and practices in the financial services industry. To prepare the financial statements in conformity with GAAP, management must make estimates based on assumptions about future economic and market conditions (for example, unemployment, market liquidity, real estate prices, etc.) that affect the reported amounts of assets and liabilities at the date of the financial statements, income and expenses during the reporting period and the related disclosures. Although our estimates contemplate current conditions and how we expect them to change in the future, it is reasonably possible that actual conditions could be worse than anticipated in those estimates, which could materially affect our results of operations and financial condition. Management has made significant estimates in several areas, including allowance for credit losses and purchased credit-impaired (PCI) loans (Note 6 (Loans and Allowance for Credit Losses)), valuations of residential mortgage servicing rights (MSRs) (Note 8 (Securitizations and Variable Interest Entities) and Note 9 (Mortgage Banking Activities)) and financial instruments (Note 17 (Fair Values of Assets and Liabilities)) and income taxes (Note 21 (Income Taxes)). Actual results could differ from those estimates.

## Accounting Standards Adopted in 2015

In 2015, we adopted the following new accounting guidance:

• Accounting Standards Update (ASU or Update) 2014-11, Transfers and Servicing (Topic 860): Repurchase-to-Maturity Transactions, Repurchase Financings, and Disclosures;

• ASU 2014-08, Presentation of Financial Statements (Topic 205) and Property, Plant, and Equipment (Topic 360): Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity; and

• ASU 2014-01, Investments – Equity Method and Joint Ventures (Topic 323): Accounting for Investments in Qualified Affordable Housing Projects.

ASU 2014-11 requires repurchase-to-maturity transactions to be accounted for as secured borrowings versus sales. The guidance also requires separate accounting for transfers of financial assets that are executed contemporaneously with repurchase agreements. The Update also includes new disclosures for transfers accounted for as sales and for repurchase agreements and similar arrangements, such as classes of collateral pledged for gross obligations and the remaining contractual maturity of repurchase agreements. We adopted the accounting changes in first quarter 2015 with no impact to our consolidated financial statements or disclosures. We adopted the collateral and remaining contractual maturity disclosures for repurchase and similar agreements in second quarter 2015. For additional information, see Note 14 (Guarantees, Pledged Assets and Collateral).

ASU 2014-08 changes the definition and reporting requirements for discontinued operations. Under the new guidance, an entity’s disposal of a component or group of components must be reported in discontinued operations if the disposal is a strategic shift that has or will have a significant effect on the entity’s operations and financial results. We adopted these changes in first quarter 2015 with prospective application. This Update did not have a material impact on our consolidated financial statements.

ASU 2014-01 amends the accounting guidance for investments in affordable housing projects that qualify for the low-income housing tax credits. The Update requires incremental disclosures for all entities that invest in qualified affordable housing projects. Additionally companies may make an accounting election to amortize the cost of their investments in proportion to the tax benefits received if certain criteria are met and present the amortization as a component of income tax expense. We adopted the new disclosure requirements in first quarter 2015 (see Note 7 (Premises, Equipment, Lease Commitments and Other Assets)) and will continue our previous accounting for these investments rather than make the alternative election to amortize the initial cost of the investments in proportion to the tax benefits received.

## Consolidation

Our consolidated financial statements include the accounts of the Parent and our subsidiaries in which we have a controlling interest.

We are also a variable interest holder in certain entities in which equity investors do not have the characteristics of a controlling financial interest or where the entity does not have enough equity at risk to finance its activities without additional subordinated financial support from other parties (referred to as variable interest entities (VIEs)). Our variable interest arises from contractual, ownership or other monetary interests in the entity, which change with fluctuations in the fair value of the entity's net assets. We consolidate a VIE if we are the primary beneficiary. We are the primary beneficiary if we have a controlling financial interest, which includes both the power to direct the activities that most significantly impact the VIE and a variable interest that potentially could be significant to the VIE. To determine whether or not a variable interest we hold could potentially be significant to the VIE, we consider both qualitative and quantitative factors regarding the nature, size and form of our involvement with the VIE. We assess whether or not we are the primary beneficiary of a VIE on an ongoing basis.

Significant intercompany accounts and transactions are eliminated in consolidation. When we have significant influence over operating and financing decisions for a company but do not own a majority of the voting equity interests, we account for the investment using the equity method of accounting, which requires us to recognize our proportionate share of the company’s earnings. If we do not have significant influence, we recognize the equity investment at cost except for (1) marketable



## Note 1: Summary of Significant Accounting Policies (continued)

equity securities, which we recognize at fair value with changes in fair value included in OCI, and (2) nonmarketable equity investments for which we have elected the fair value option. Investments accounted for under the equity or cost method are included in other assets.

## Cash and Due From Banks

Cash and cash equivalents include cash on hand, cash items in transit, and amounts due from the Federal Reserve Bank and other depository institutions.

## Trading Assets

Trading assets are predominantly securities, including corporate debt, U.S. government agency obligations and other securities that we acquire for short-term appreciation or other trading purposes, certain loans held for market-making purposes to support the buying and selling demands of our customers and derivatives primarily held for customer accommodation purposes or risk mitigation and hedging. Interest-only strips and other retained interests in securitizations that can be contractually prepaid or otherwise settled in a way that the holder would not recover substantially all of its recorded investment are classified as trading assets. Trading assets are carried at fair value, with changes in fair value recorded in earnings. For securities and loans in trading assets, interest and dividend income are recorded in interest income, and realized and unrealized gains and losses are recorded in noninterest income. For other trading assets, including derivatives, the entire change in fair value is recorded in noninterest income.

## Investments

Our investments include various debt and marketable equity securities and nonmarketable equity investments. We classify debt and marketable equity securities as available-for-sale or held-to-maturity securities based on our intent to hold to maturity. Our nonmarketable equity investments are reported in other assets.

AVAILABLE-FOR-SALE SECURITIES Debt securities that we might not hold until maturity and marketable equity securities are classified as available-for-sale securities and reported at fair value. Unrealized gains and losses, after applicable income taxes, are reported in cumulative OCI.

We conduct other-than-temporary impairment (OTTI) analysis on a quarterly basis or more often if a potential loss-triggering event occurs. The initial indicator of OTTI for both debt and equity securities is a decline in fair value below the amount recorded for an investment and the severity and duration of the decline.

For a debt security for which there has been a decline in the fair value below amortized cost basis, we recognize OTTI if we (1) have the intent to sell the security, (2) it is more likely than not that we will be required to sell the security before recovery of its amortized cost basis, or (3) we do not expect to recover the entire amortized cost basis of the security.

Estimating recovery of the amortized cost basis of a debt security is based upon an assessment of the cash flows expected to be collected. If the present value of cash flows expected to be collected, discounted at the security’s effective yield, is less than amortized cost, OTTI is considered to have occurred. In performing an assessment of the cash flows expected to be collected, we consider all relevant information including:

- the length of time and the extent to which the fair value has been less than the amortized cost basis;
- the historical and implied volatility of the fair value of the security;

- the cause of the price decline, such as the general level of interest rates or adverse conditions specifically related to the security, an industry or a geographic area;

- the issuer’s financial condition, near-term prospects and ability to service the debt;

- the payment structure of the debt security and the likelihood of the issuer being able to make payments that increase in the future;

- for asset-backed securities, the credit performance of the underlying collateral, including delinquency rates, level of non-performing assets, cumulative losses to date, collateral value and the remaining credit enhancement compared with expected credit losses;

- any change in rating agencies' credit ratings at evaluation date from acquisition date and any likely imminent action;

- independent analyst reports and forecasts, sector credit ratings and other independent market data; and

- recoveries or additional declines in fair value subsequent to the balance sheet date.

If we intend to sell the security, or if it is more likely than not we will be required to sell the security before recovery, an OTTI write-down is recognized in earnings equal to the entire difference between the amortized cost basis and fair value of the security. For debt securities that are considered other-than-temporarily impaired that we do not intend to sell or it is more likely than not that we will not be required to sell before recovery, the OTTI write-down is separated into an amount representing the credit loss, which is recognized in earnings, and the amount related to all other factors, which is recognized in OCI. The measurement of the credit loss component is equal to the difference between the debt security's amortized cost basis and the present value of its expected future cash flows discounted at the security's effective yield. The remaining difference between the security's fair value and the present value of expected future cash flows is due to factors that are not credit-related and, therefore, is recognized in OCI. We believe that we will fully collect the carrying value of securities on which we have recorded a non-credit-related impairment in OCI.

We hold investments in perpetual preferred securities (PPS) that are structured in equity form but have many of the characteristics of debt instruments, including periodic cash flows in the form of dividends, call features, ratings that are similar to debt securities and pricing like long-term callable bonds.

Because of the hybrid nature of these securities, we evaluate PPS for OTTI using a model similar to the model we use for debt securities as described above. Among the factors we consider in our evaluation of PPS are whether there is any evidence of deterioration in the credit of the issuer as indicated by a decline in cash flows or a rating agency downgrade to below investment grade and the estimated recovery period. OTTI write-downs of PPS are recognized in earnings equal to the difference between the cost basis and fair value of the security. Based upon the factors considered in our OTTI evaluation, we believe our investments in PPS currently rated investment grade will be fully realized and, accordingly, have not recognized OTTI on such securities.

For marketable equity securities other than PPS, OTTI evaluations focus on whether evidence exists that supports recovery of the unrealized loss within a timeframe consistent with temporary impairment. This evaluation considers the severity of and length of time fair value is below cost, our intent and ability to hold the security until forecasted recovery of the



fair value of the security, and the investee's financial condition, capital strength, and near-term prospects.

We recognize realized gains and losses on the sale of investment securities in noninterest income using the specific identification method.

Unamortized premiums and discounts are recognized in interest income over the contractual life of the security using the interest method. As principal repayments are received on securities (i.e., primarily mortgage-backed securities (MBS)) a proportionate amount of the related premium or discount is recognized in income so that the effective interest rate on the remaining portion of the security continues unchanged.

HELD-TO-MATURITY SECURITIES Debt securities for which the Company has the positive intent and ability to hold to maturity are reported at historical cost adjusted for amortization of premiums and accretion of discounts. We recognize OTTI when there is a decline in fair value and we do not expect to recover the entire amortized cost basis of the debt security. The amortized cost is written-down to fair value with the credit loss component recorded to earnings and the remaining component recognized in OCI. The OTTI assessment related to whether we expect recovery of the amortized cost basis and determination of any credit loss component recognized in earnings for held-to-maturity securities is the same as described for available-for-sale securities. Security transfers to the held-to-maturity classification are recorded at fair value. Unrealized gains or losses from the transfer of available-for-sale securities continue to be reported in cumulative OCI and are amortized into earnings over the remaining life of the security using the effective interest method.

NONMARKETABLE EQUITY INVESTMENTS Nonmarketable equity investments include low income housing tax credit investments, equity securities that are not publicly traded and securities acquired for various purposes, such as to meet regulatory requirements (for example, Federal Reserve Bank and Federal Home Loan Bank (FHLB) stock). We have elected the fair value option for some of these investments with the remainder of these investments accounted for under the cost or equity method, which we review at least quarterly for possible OTTI. Our review typically includes an analysis of the facts and circumstances of each investment, the expectations for the investment's cash flows and capital needs, the viability of its business model and our exit strategy. We reduce the asset value when we consider declines in value to be other than temporary. We recognize the estimated loss as a loss from equity investments in noninterest income.

## Securities Purchased and Sold Agreements

Securities purchased under resale agreements and securities sold under repurchase agreements are accounted for as collateralized financing transactions and are recorded at the acquisition or sale price plus accrued interest. We monitor the fair value of securities purchased and sold and obtain collateral from or return it to counterparties when appropriate. These financing transactions do not create material credit risk given the collateral provided and the related monitoring process.

## Mortgages and Loans Held for Sale

Mortgages held for sale (MHFS) include commercial and residential mortgages originated for sale and securitization in the secondary market, which is our principal market, or for sale as whole loans. We have elected the fair value option for substantially all residential MHFS (see Note 17 (Fair Values of Assets and Liabilities)). The remaining residential MHFS are held at the lower of cost or fair value (LOCOM) and are valued on an aggregate portfolio basis. Commercial MHFS are held at LOCOM and are valued on an individual loan basis.

Loans held for sale (LHFS) are carried at LOCOM. Generally, consumer loans are valued on an aggregate portfolio basis, and commercial loans are valued on an individual loan basis.

Gains and losses on MHFS are recorded in mortgage banking noninterest income. Gains and losses on LHFS are recorded in other noninterest income. Direct loan origination costs and fees for MHFS and LHFS under the fair value option are recognized in income at origination. For MHFS and LHFS recorded at LOCOM, loan costs and fees are deferred at origination and are recognized in income at time of sale. Interest income on MHFS and LHFS is calculated based upon the note rate of the loan and is recorded to interest income.

Our lines of business are authorized to originate held-for-investment loans that meet or exceed established loan product profitability criteria, including minimum positive net interest margin spreads in excess of funding costs. When a determination is made at the time of commitment to originate loans as held for investment, it is our intent to hold these loans to maturity or for the “foreseeable future,” subject to periodic review under our management evaluation processes, including corporate asset/liability management. In determining the “foreseeable future” for loans, management considers (1) the current economic environment and market conditions, (2) our business strategy and current business plans, (3) the nature and type of the loan receivable, including its expected life, and (4) our current financial condition and liquidity demands. If subsequent changes, including changes in interest rates, significantly impact the ongoing profitability of certain loan products, we may subsequently change our intent to hold these loans, and we would take actions to sell such loans. Upon such management determination, we immediately transfer these loans to the MHFS or LHFS portfolio at LOCOM.

## Loans

Loans are reported at their outstanding principal balances net of any unearned income, cumulative charge-offs, unamortized deferred fees and costs on originated loans and unamortized premiums or discounts on purchased loans. PCI loans are reported net of any remaining purchase accounting adjustments. See the “Purchased Credit-Impaired Loans” section in this Note for our accounting policy for PCI loans.

Unearned income, deferred fees and costs, and discounts and premiums are amortized to interest income over the contractual life of the loan using the interest method. Loan commitment fees are generally deferred and amortized into noninterest income on a straight-line basis over the commitment period.

We have certain private label and co-brand credit card loans through a program agreement that involves our active participation in the operating activity of the program with a third party. We share in the economic results of the loans subject to this agreement. We consider the program to be a collaborative arrangement and therefore report our share of revenue and losses on a net basis in interest income for loans, other noninterest income and provision for credit losses as applicable. Our net share of revenue from this activity represented less than 1% of our total revenues for 2015.

Loans also include direct financing leases that are recorded at the aggregate of minimum lease payments receivable plus the estimated residual value of the leased property, less unearned



## Note 1: Summary of Significant Accounting Policies (continued)

income. Leveraged leases, which are a form of direct financing leases, are recorded net of related non-recourse debt. Leasing income is recognized as a constant percentage of outstanding lease financing balances over the lease terms in interest income.

NONACCRUAL AND PAST DUE LOANS We generally place loans on nonaccrual status when:

- the full and timely collection of interest or principal becomes uncertain (generally based on an assessment of the borrower’s financial condition and the adequacy of collateral, if any);

- they are 90 days (120 days with respect to real estate 1-4 family first and junior lien mortgages) past due for interest or principal, unless both well-secured and in the process of collection;

• part of the principal balance has been charged off;

- for junior lien mortgages, we have evidence that the related first lien mortgage may be 120 days past due or in the process of foreclosure regardless of the junior lien delinquency status; or

- consumer real estate and auto loans are discharged in bankruptcy, regardless of their delinquency status.

PCI loans are written down at acquisition to fair value using an estimate of cash flows deemed to be collectible. Accordingly, such loans are no longer classified as nonaccrual even though they may be contractually past due because we expect to fully collect the new carrying values of such loans (that is, the new cost basis arising out of purchase accounting).

When we place a loan on nonaccrual status, we reverse the accrued unpaid interest receivable against interest income and suspend amortization of any net deferred fees. If the ultimate collectability of the recorded loan balance is in doubt on a nonaccrual loan, the cost recovery method is used and cash collected is applied to first reduce the carrying value of the loan. Otherwise, interest income may be recognized to the extent cash is received. Generally, we return a loan to accrual status when all delinquent interest and principal become current under the terms of the loan agreement and collectability of remaining principal and interest is no longer doubtful.

For modified loans, we re-underwrite at the time of a restructuring to determine if there is sufficient evidence of sustained repayment capacity based on the borrower's financial strength, including documented income, debt to income ratios and other factors. If the borrower has demonstrated performance under the previous terms and the underwriting process shows the capacity to continue to perform under the restructured terms, the loan will generally remain in accruing status. When a loan classified as a troubled debt restructuring (TDR) performs in accordance with its modified terms, the loan either continues to accrue interest (for performing loans) or will return to accrual status after the borrower demonstrates a sustained period of performance (generally six consecutive months of payments, or equivalent, inclusive of consecutive payments made prior to the modification). Loans will be placed on nonaccrual status and a corresponding charge-off is recorded if we believe it is probable that principal and interest contractually due under the modified terms of the agreement will not be collectible.

Our loans are considered past due when contractually required principal or interest payments have not been made on the due dates.

LOAN CHARGE-OFF POLICIES For commercial loans, we generally fully charge off or charge down to net realizable value (fair value of collateral, less estimated costs to sell) for loans secured by collateral when:

• management judges the loan to be uncollectible;

- repayment is deemed to be protracted beyond reasonable time frames;

- the loan has been classified as a loss by either our internal loan review process or our banking regulatory agencies;

- the customer has filed bankruptcy and the loss becomes evident owing to a lack of assets; or

- the loan is 180 days past due unless both well-secured and in the process of collection.

For consumer loans, we fully charge off or charge down to net realizable value when deemed uncollectible due to bankruptcy discharge or other factors, or no later than reaching a defined number of days past due, as follows:

- 1-4 family first and junior lien mortgages – We generally charge down to net realizable value when the loan is 180 days past due.

• Auto loans – We generally fully charge off when the loan is 120 days past due.

- Credit card loans – We generally fully charge off when the loan is 180 days past due.

- Unsecured loans (closed end) – We generally fully charge off when the loan is 120 days past due.

- Unsecured loans (open end) – We generally fully charge off when the loan is 180 days past due.

- Other secured loans – We generally fully or partially charge down to net realizable value when the loan is 120 days past due.

IMPAIRED LOANS We consider a loan to be impaired when, based on current information and events, we determine that we will not be able to collect all amounts due according to the loan contract, including scheduled interest payments. This evaluation is generally based on delinquency information, an assessment of the borrower's financial condition and the adequacy of collateral, if any. Our impaired loans predominantly include loans on nonaccrual status for commercial and industrial, commercial real estate (CRE) and any loans modified in a TDR, on both accrual and nonaccrual status.

When we identify a loan as impaired, we generally measure the impairment, if any, based on the difference between the recorded investment in the loan (net of previous charge-offs, deferred loan fees or costs and unamortized premium or discount) and the present value of expected future cash flows, discounted at the loan’s effective interest rate. When the value of an impaired loan is calculated by discounting expected cash flows, interest income is recognized using the loan’s effective interest rate over the remaining life of the loan. When collateral is the sole source of repayment for the impaired loan, rather than the borrower’s income or other sources of repayment, we charge down to net realizable value.

TROUBLED DEBT RESTRUCTURINGS In situations where, for economic or legal reasons related to a borrower’s financial difficulties, we grant a concession for other than an insignificant period of time to the borrower that we would not otherwise consider, the related loan is classified as a TDR. These modified terms may include rate reductions, principal forgiveness, term extensions, payment forbearance and other actions intended to minimize our economic loss and to avoid foreclosure or repossession of the collateral. For modifications where we forgive principal, the entire amount of such principal forgiveness is immediately charged off. Loans classified as TDRs, including



loans in trial payment periods (trial modifications), are considered impaired loans. Other than resolutions such as foreclosures, sales and transfers to held-for-sale, we may remove loans held for investment from TDR classification, but only if they have been refinanced or restructured at market terms and qualify as a new loan.

PURCHASED CREDIT-IMPAIRED LOANS Loans acquired with evidence of credit deterioration since their origination and where it is probable that we will not collect all contractually required principal and interest payments are PCI loans. PCI loans are recorded at fair value at the date of acquisition, and the historical allowance for credit losses related to these loans is not carried over. Some loans that otherwise meet the definition as credit-impaired are specifically excluded from the PCI loan portfolios, such as revolving loans where the borrower still has revolving privileges.

Evidence of credit quality deterioration as of the purchase date may include statistics such as past due and nonaccrual status, commercial risk ratings, recent borrower credit scores and recent loan-to-value percentages. Generally, acquired loans that meet our definition for nonaccrual status are considered to be credit-impaired.

PCI loans may be aggregated into pools based on common risk characteristics. Each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows. Generally, commercial PCI loans are accounted for as individual loans and consumer PCI loans are included in pools.

Accounting for PCI loans involves estimating fair value at acquisition using the principal and interest cash flows expected to be collected discounted at the prevailing market rate of interest. The excess of cash flows expected to be collected over the carrying value (estimated fair value at acquisition date) is referred to as the accretable yield and is recognized in interest income using an effective yield method over the remaining life of the loan, or pool of loans, in situations where there is a reasonable expectation about the timing and amount of cash flows to be collected. The difference between contractually required payments and the cash flows expected to be collected at acquisition, considering the impact of prepayments, is referred to as the nonaccretable difference.

Subsequent to acquisition, we regularly evaluate our estimates of cash flows expected to be collected. If we have probable decreases in cash flows expected to be collected (other than due to decreases in interest rate indices and changes in prepayment assumptions), we charge the provision for credit losses, resulting in an increase to the allowance for loan losses. If we have probable and significant increases in cash flows expected to be collected, we first reverse any previously established allowance for loan losses and then increase interest income as a prospective yield adjustment over the remaining life of the loan, or pool of loans. Estimates of cash flows are impacted by changes in interest rate indices for variable rate loans and prepayment assumptions, both of which are treated as prospective yield adjustments included in interest income.

Resolutions of loans may include sales of loans to third parties, receipt of payments in settlement with the borrower, or foreclosure of the collateral. For individual PCI loans, gains or losses on sales to third parties are included in noninterest income, and gains or losses as a result of a settlement with the borrower are included in interest income. Our policy is to remove an individual loan from a pool based on comparing the amount received from its resolution with its contractual amount. Any difference between these amounts is absorbed by the nonaccretable difference for the entire pool. This removal method assumes that the amount received from resolution approximates pool performance expectations. The remaining accretable yield balance is unaffected and any material change in remaining effective yield caused by this removal method is addressed by our quarterly cash flow evaluation process for each pool. For loans that are resolved by payment in full, there is no release of the nonaccretable difference for the pool because there is no difference between the amount received at resolution and the contractual amount of the loan. Modified PCI loans are not removed from a pool even if those loans would otherwise be deemed TDRs. Modified PCI loans that are accounted for individually are considered TDRs and removed from PCI accounting if there has been a concession granted in excess of the original nonaccretable difference. We include these TDRs in our impaired loans.

FORECLOSED ASSETS Foreclosed assets obtained through our lending activities primarily include real estate. Generally, loans have been written down to their net realizable value prior to foreclosure. Any further reduction to their net realizable value is recorded with a charge to the allowance for credit losses at foreclosure. We allow up to 90 days after foreclosure to finalize determination of net realizable value. Thereafter, changes in net realizable value are recorded to noninterest expense. The net realizable value of these assets is reviewed and updated periodically depending on the type of property. Certain government-guaranteed mortgage loans upon foreclosure are included in accounts receivable, not foreclosed assets. These receivables were loans predominantly insured by the FHA or guaranteed by the VA and are measured based on the balance expected to be recovered from the guarantor.

ALLOWANCE FOR CREDIT LOSSES (ACL) The allowance for credit losses is management’s estimate of credit losses inherent in the loan portfolio, including unfunded credit commitments, at the balance sheet date. We have an established process to determine the appropriateness of the allowance for credit losses that assesses the losses inherent in our portfolio and related unfunded credit commitments. We develop and document our allowance methodology at the portfolio segment level – commercial loan portfolio and consumer loan portfolio. While we attribute portions of the allowance to our respective commercial and consumer portfolio segments, the entire allowance is available to absorb credit losses inherent in the total loan portfolio and unfunded credit commitments.

Our process involves procedures to appropriately consider the unique risk characteristics of our commercial and consumer loan portfolio segments. For each portfolio segment, losses are estimated collectively for groups of loans with similar characteristics, individually or pooled for impaired loans or, for PCI loans, based on the changes in cash flows expected to be collected.

Our allowance levels are influenced by loan volumes, loan grade migration or delinquency status, historic loss experience and other conditions influencing loss expectations, such as economic conditions.

COMMERCIAL PORTFOLIO SEGMENT ACL METHODOLOGY
Generally, commercial loans are assessed for estimated losses by grading each loan using various risk factors as identified through periodic reviews. Our estimation approach for the commercial portfolio reflects the estimated probability of default in accordance with the borrower’s financial strength and the severity of loss in the event of default, considering the quality of



## Note 1: Summary of Significant Accounting Policies (continued)

any underlying collateral. Probability of default and severity at the time of default are statistically derived through historical observations of default and losses after default within each credit risk rating. These estimates are adjusted as appropriate based on additional analysis of long-term average loss experience compared to previously forecasted losses, external loss data or other risks identified from current economic conditions and credit quality trends. The estimated probability of default and severity at the time of default are applied to loan equivalent exposures to estimate losses for unfunded credit commitments.

The allowance also includes an amount for the estimated impairment on nonaccrual commercial loans and commercial loans modified in a TDR, whether on accrual or nonaccrual status.

## CONSUMER PORTFOLIO SEGMENT ACL METHODOLOGY

For consumer loans that are not identified as a TDR, we determine the allowance predominantly on a collective basis utilizing forecasted losses to represent our best estimate of inherent loss. We pool loans, generally by product types with similar risk characteristics, such as residential real estate mortgages and credit cards. As appropriate and to achieve greater accuracy, we may further stratify selected portfolios by sub-product, origination channel, vintage, loss type, geographic location and other predictive characteristics. Models designed for each pool are utilized to develop the loss estimates. We use assumptions for these pools in our forecast models, such as historic delinquency and default, loss severity, home price trends, unemployment trends, and other key economic variables that may influence the frequency and severity of losses in the pool.

In determining the appropriate allowance attributable to our residential mortgage portfolio, we take into consideration portfolios determined to be at elevated risk, such as junior lien mortgages behind delinquent first lien mortgages and junior lien lines of credit subject to near term significant payment increases. We incorporate the default rates and high severity of loss for these higher risk portfolios, including the impact of our established loan modification programs. Accordingly, the loss content associated with the effects of loan modifications and higher risk portfolios has been captured in our allowance methodology.

We separately estimate impairment for consumer loans that have been modified in a TDR (including trial modifications), whether on accrual or nonaccrual status.

OTHER ACL MATTERS The allowance for credit losses for both portfolio segments includes an amount for imprecision or uncertainty that may change from period to period. This amount represents management’s judgment of risks inherent in the processes and assumptions used in establishing the allowance. This imprecision considers economic environmental factors, modeling assumptions and performance, process risk, and other subjective factors, including industry trends and emerging risk assessments.

## Securitizations and Beneficial Interests

In certain asset securitization transactions that meet the applicable criteria to be accounted for as a sale, assets are sold to an entity referred to as a Special Purpose Entity (SPE), which then issues beneficial interests in the form of senior and subordinated interests collateralized by the assets. In some cases, we may retain beneficial interests issued by the entity. Additionally, from time to time, we may also re-securitize certain assets in a new securitization transaction.
The assets and liabilities transferred to an SPE are excluded from our consolidated balance sheet if the transfer qualifies as a sale and we are not required to consolidate the SPE.

For transfers of financial assets recorded as sales, we recognize and initially measure at fair value all assets obtained (including beneficial interests) and liabilities incurred. We record a gain or loss in noninterest income for the difference between the carrying amount and the fair value of the assets sold. Fair values are based on quoted market prices, quoted market prices for similar assets, or if market prices are not available, then the fair value is estimated using discounted cash flow analyses with assumptions for credit losses, prepayments and discount rates that are corroborated by and verified against market observable data, where possible. Retained interests and liabilities incurred from securitizations with off-balance sheet entities, including SPEs and VIEs, where we are not the primary beneficiary, are classified as investment securities, trading account assets, loans, MSRs or other liabilities (including liabilities for mortgage repurchase losses) and are accounted for as described herein.

## Mortgage Servicing Rights (MSRs)

We recognize the rights to service mortgage loans for others, or MSRs, as assets whether we purchase the MSRs or the MSRs result from a sale or securitization of loans we originate (asset transfers). We initially record all of our MSRs at fair value. Subsequently, residential loan MSRs are carried at fair value. All of our MSRs related to our commercial mortgage loans are subsequently measured at LOCOM. The valuation and sensitivity of MSRs is discussed further in Note 8 (Securitizations and Variable Interest Entities), Note 9 (Mortgage Banking Activities) and Note 17 (Fair Values of Assets and Liabilities).

For MSRs carried at fair value, changes in fair value are reported in noninterest income in the period in which the change occurs. MSRs subsequently measured at LOCOM are amortized in proportion to, and over the period of, estimated net servicing income. The amortization of MSRs is reported in noninterest income, analyzed monthly and adjusted to reflect changes in prepayment speeds, as well as other factors.

MSRs accounted for at LOCOM are periodically evaluated for impairment based on the fair value of those assets. For purposes of impairment evaluation and measurement, we stratify MSRs based on the predominant risk characteristics of the underlying loans, including investor and product type. If, by individual stratum, the carrying amount of these MSRs exceeds fair value, a valuation allowance is established. The valuation reserve is adjusted as the fair value changes.

## Premises and Equipment

Premises and equipment are carried at cost less accumulated depreciation and amortization. Capital leases, where we are the lessee, are included in premises and equipment at the capitalized amount less accumulated amortization.

We primarily use the straight-line method of depreciation and amortization. Estimated useful lives range up to 40 years for buildings, up to 10 years for furniture and equipment, and the shorter of the estimated useful life (up to 8 years) or the lease term for leasehold improvements. We amortize capitalized leased assets on a straight-line basis over the lives of the respective leases.

## Goodwill and Identifiable Intangible Assets

Goodwill is recorded in business combinations under the purchase method of accounting when the purchase price is



higher than the fair value of net assets, including identifiable intangible assets.

We assess goodwill for impairment at a reporting unit level on an annual basis or more frequently in certain circumstances. We have determined that our reporting units are one level below the operating segments. At the time we acquire a business, we allocate goodwill to applicable reporting units based on their relative fair value, and if we have a significant business reorganization, we may reallocate the goodwill. We have the option of performing a qualitative assessment of goodwill. We may also elect to bypass the qualitative test and proceed directly to a quantitative test.

If we perform a qualitative assessment of goodwill to test for impairment and conclude it is more likely than not that a reporting unit’s fair value is greater than its carrying amount, quantitative tests are not required. However, if we determine it is more likely than not that a reporting unit’s fair value is less than its carrying amount, then we complete a quantitative assessment to determine if there is goodwill impairment. We apply various quantitative valuation methodologies, including discounted cash flow and earnings multiple approaches, to determine the estimated fair value, which is compared to the carrying value of each reporting unit. If the fair value is less than the carrying amount, an additional test is required to measure the amount of impairment. We recognize impairment losses as a charge to noninterest expense (unless related to discontinued operations) and an adjustment to the carrying value of the goodwill asset. Subsequent reversals of goodwill impairment are prohibited.

We amortize core deposit and other customer relationship intangibles on an accelerated basis over useful lives not exceeding 10 years. We review such intangibles for impairment whenever events or changes in circumstances indicate that their carrying amounts may not be recoverable. Impairment is indicated if the sum of undiscounted estimated future net cash flows is less than the carrying value of the asset. Impairment is permanently recognized by writing down the asset to the extent that the carrying value exceeds the estimated fair value.

## Operating Lease Assets

Operating lease rental income for leased assets is recognized in other income on a straight-line basis over the lease term. Related depreciation expense is recorded on a straight-line basis over the estimated useful life, considering the estimated residual value of the leased asset. The useful life may be adjusted to the term of the lease depending on our plans for the asset after the lease term. On a periodic basis, leased assets are reviewed for impairment. Impairment loss is recognized if the carrying amount of leased assets exceeds fair value and is not recoverable. The carrying amount of leased assets is not recoverable if it exceeds the sum of the undiscounted cash flows expected to result from the lease payments and the estimated residual value upon the eventual disposition of the equipment.

## Liability for Mortgage Loan Repurchase Losses

In connection with our sales and securitization of residential mortgage loans to various parties, we establish a mortgage repurchase liability, initially at fair value, related to various representations and warranties that reflect management's estimate of losses for loans for which we could have a repurchase obligation, whether or not we currently service those loans, based on a combination of factors. Such factors include default expectations, expected investor repurchase demands (influenced by current and expected mortgage loan file requests and mortgage insurance rescission notices, as well as estimated levels of origination defects) and appeals success rates (where the investor rescinds the demand based on a cure of the defect or acknowledges that the loan satisfies the investor's applicable representations and warranties), reimbursement by correspondent and other third-party originators, and projected loss severity. We continually update our mortgage repurchase liability estimate during the life of the loans.

The liability for mortgage loan repurchase losses is included in other liabilities. For additional information on our repurchase liability, see Note 9 (Mortgage Banking Activities).

## Pension Accounting

We account for our defined benefit pension plans using an actuarial model. Two principal assumptions in determining net periodic pension cost are the discount rate and the expected long-term rate of return on plan assets.

A discount rate is used to estimate the present value of our future pension benefit obligations. We use a consistent methodology to determine the discount rate based upon the yields on multiple portfolios of bonds with maturity dates that closely match the estimated timing and amounts of the expected benefit payments for our plans. Such portfolios are derived from a broad-based universe of high quality corporate bonds as of the measurement date.

Our determination of the reasonableness of our expected long-term rate of return on plan assets is highly quantitative by nature. We evaluate the current asset allocations and expected returns under two sets of conditions: (1) projected returns using several forward-looking capital market assumptions, and (2) historical returns for the main asset classes dating back to 1970 or the earliest period for which historical data was readily available for the asset classes included. Using long-term historical data allows us to capture multiple economic environments, which we believe is relevant when using historical returns. We place greater emphasis on the forward-looking return and risk assumptions than on historical results. We use the resulting projections to derive a base line expected rate of return and risk level for the Cash Balance Plan’s prescribed asset mix. We evaluate the portfolio based on: (1) the established target asset allocations over short term (one-year) and longer term (ten-year) investment horizons, and (2) the range of potential outcomes over these horizons within specific standard deviations. We perform the above analyses to assess the reasonableness of our expected long-term rate of return on plan assets. We consider the expected rate of return to be a long-term average view of expected returns. The use of an expected long-term rate of return on plan assets may cause us to recognize pension income returns that are greater or less than the actual returns of plan assets in any given year. Differences between expected and actual returns in each year, if any, are included in our net actuarial gain or loss amount, which is recognized in OCI. We generally amortize net actuarial gain or loss in excess of a 5% corridor from accumulated OCI into net periodic pension cost over the estimated average remaining participation period, which at December 31, 2015, is 20 years. See Note 20 (Employee Benefits and Other Expenses) for additional information on our pension accounting.

## Income Taxes

We file consolidated and separate company federal income tax returns, foreign tax returns and various combined and separate company state tax returns.

We evaluate two components of income tax expense: current and deferred. Current income tax expense represents our estimated taxes to be paid or refunded for the current period and



## Note 1: Summary of Significant Accounting Policies (continued)

includes income tax expense related to our uncertain tax positions. We determine deferred income taxes using the balance sheet method. Under this method, the net deferred tax asset or liability is based on the tax effects of the differences between the book and tax bases of assets and liabilities and recognizes enacted changes in tax rates and laws in the period in which they occur. Deferred income tax expense results from changes in deferred tax assets and liabilities between periods. Deferred tax assets are recognized subject to management's judgment that realization is "more likely than not." Uncertain tax positions that meet the more likely than not recognition threshold are measured to determine the amount of benefit to recognize. An uncertain tax position is measured at the largest amount of benefit that management believes has a greater than 50% likelihood of realization upon settlement. Tax benefits not meeting our realization criteria represent unrecognized tax benefits. Foreign taxes paid are generally applied as credits to reduce federal income taxes payable. We account for interest and penalties as a component of income tax expense.

## Stock-Based Compensation

We have stock-based employee compensation plans as more fully discussed in Note 19 (Common Stock and Stock Plans). Our Long-Term Incentive Compensation Plan provides for awards of incentive and nonqualified stock options, stock appreciation rights, restricted shares, restricted share rights (RSRs), performance share awards (PSAs) and stock awards without restrictions. For most awards, we measure the cost of employee services received in exchange for an award of equity instruments, such as stock options, RSRs or PSAs, based on the fair value of the award on the grant date. The cost is normally recognized in our income statement over the vesting period of the award; awards with graded vesting are expensed on a straight-line method. Awards that continue to vest after retirement are expensed over the shorter of the period of time between the grant date and the final vesting period or between the grant date and when a team member becomes retirement eligible; awards to team members who are retirement eligible at the grant date are subject to immediate expensing upon grant.

Beginning in 2013, certain RSRs and all PSAs granted include discretionary performance-based vesting conditions and are subject to variable accounting. For these awards, the associated compensation expense fluctuates with changes in our stock price. For PSAs, compensation expense also fluctuates based on the estimated outcome of meeting the performance conditions.

## Earnings Per Common Share

We compute earnings per common share by dividing net income (after deducting dividends on preferred stock) by the average number of common shares outstanding during the year. We compute diluted earnings per common share by dividing net income (after deducting dividends on preferred stock) by the average number of common shares outstanding during the year plus the effect of common stock equivalents (for example, stock options, restricted share rights, convertible debentures and warrants) that are dilutive.

## Fair Value of Financial Instruments

We use fair value measurements in our fair value disclosures and to record certain assets and liabilities at fair value on a recurring basis, such as trading assets, or on a nonrecurring basis, such as measuring impairment on assets carried at amortized cost.
DETERMINATION OF FAIR VALUE We base our fair values on the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. These fair value measurements are based on exit prices and determined by maximizing the use of observable inputs. However, for certain instruments we must utilize unobservable inputs in determining fair value due to the lack of observable inputs in the market, which requires greater judgment in measuring fair value.

In instances where there is limited or no observable market data, fair value measurements for assets and liabilities are based primarily upon our own estimates or combination of our own estimates and third-party vendor or broker pricing, and the measurements are often calculated based on current pricing for products we offer or issue, the economic and competitive environment, the characteristics of the asset or liability and other such factors. As with any valuation technique used to estimate fair value, changes in underlying assumptions used, including discount rates and estimates of future cash flows, could significantly affect the results of current or future values. Accordingly, these fair value estimates may not be realized in an actual sale or immediate settlement of the asset or liability.

We incorporate lack of liquidity into our fair value measurement based on the type of asset or liability measured and the valuation methodology used. For example, for certain residential MHFS and certain securities where the significant inputs have become unobservable due to illiquid markets and vendor or broker pricing is not used, we use a discounted cash flow technique to measure fair value. This technique incorporates forecasting of expected cash flows (adjusted for credit loss assumptions and estimated prepayment speeds) discounted at an appropriate market discount rate to reflect the lack of liquidity in the market that a market participant would consider. For other securities where vendor or broker pricing is used, we use either unadjusted broker quotes or vendor prices or vendor or broker prices adjusted by weighting them with internal discounted cash flow techniques to measure fair value. These unadjusted vendor or broker prices inherently reflect any lack of liquidity in the market, as the fair value measurement represents an exit price from a market participant viewpoint.

Where markets are inactive and transactions are not orderly, transaction or quoted prices for assets or liabilities in inactive markets may require adjustment due to the uncertainty of whether the underlying transactions are orderly. For items that use price quotes in inactive markets, we analyze the degree of market inactivity and distressed transactions to determine the appropriate adjustment to the price quotes.

We continually assess the level and volume of market activity in our investment security classes in determining adjustments, if any, to price quotes. Given market conditions can change over time, our determination of which securities markets are considered active or inactive can change. If we determine a market to be inactive, the degree to which price quotes require adjustment, can also change. See Note 17 (Fair Values of Assets and Liabilities) for discussion of the fair value hierarchy and valuation methodologies applied to financial instruments to determine fair value.

## Derivatives and Hedging Activities

We recognize all derivatives on the balance sheet at fair value. On the date we enter into a derivative contract, we designate the derivative as (1) a hedge of the fair value of a recognized asset or liability, including hedges of foreign currency exposure (“fair value hedge”), (2) a hedge of a forecasted transaction or of the variability of cash flows to be received or paid related to a



recognized asset or liability (“cash flow hedge”), or (3) held for trading, customer accommodation or asset/liability risk management purposes, including economic hedges not qualifying for hedge accounting. For a fair value hedge, we record changes in the fair value of the derivative and, to the extent that it is effective, changes in the fair value of the hedged asset or liability attributable to the hedged risk, in current period earnings in the same financial statement category as the hedged item. For a cash flow hedge, we record changes in the fair value of the derivative to the extent that it is effective in OCI, with any ineffectiveness recorded in current period earnings. We subsequently reclassify these changes in fair value to net income in the same period(s) that the hedged transaction affects net income in the same financial statement category as the hedged item. For derivatives not designated as a fair value or cash flow hedge, we report changes in the fair values in current period noninterest income.

For fair value and cash flow hedges qualifying for hedge accounting, we formally document at inception the relationship between hedging instruments and hedged items, our risk management objective, strategy and our evaluation of effectiveness for our hedge transactions. This process includes linking all derivatives designated as fair value or cash flow hedges to specific assets and liabilities on the balance sheet or to specific forecasted transactions. Periodically, as required, we also formally assess whether the derivative we designated in each hedging relationship is expected to be and has been highly effective in offsetting changes in fair values or cash flows of the hedged item using the regression analysis method.

We discontinue hedge accounting prospectively when (1) a derivative is no longer highly effective in offsetting changes in the fair value or cash flows of a hedged item, (2) a derivative expires or is sold, terminated or exercised, (3) we elect to discontinue the designation of a derivative as a hedge, or (4) in a cash flow hedge, a derivative is de-designated because it is not probable that a forecasted transaction will occur.

When we discontinue fair value hedge accounting, we no longer adjust the previously hedged asset or liability for changes in fair value, and cumulative adjustments to the hedged item are accounted for in the same manner as other components of the carrying amount of the asset or liability. If the derivative continues to be held after fair value hedge accounting ceases, we carry the derivative on the balance sheet at its fair value with changes in fair value included in earnings.

When we discontinue cash flow hedge accounting and it is probable that the forecasted transaction will occur, the accumulated amount reported in OCI at the de-designation date continues to be reported in OCI until the forecasted transaction affects earnings. If cash flow hedge accounting is discontinued and it is probable the forecasted transaction will not occur, the accumulated amount reported in OCI at the de-designation date is immediately recognized in earnings. If the derivative continues to be held after cash flow hedge accounting ceases, we carry the derivative on the balance sheet at its fair value with future changes in fair value included in earnings.

We may purchase or originate financial instruments that contain an embedded derivative. At inception of the financial instrument, we assess (1) if the economic characteristics of the embedded derivative are not clearly and closely related to the economic characteristics of the financial instrument (host contract), (2) if the financial instrument that embodies both the embedded derivative and the host contract is not measured at fair value with changes in fair value reported in earnings, and (3) if a separate instrument with the same terms as the embedded instrument would meet the definition of a derivative. If the embedded derivative meets all of these conditions, we separate it from the host contract by recording the bifurcated derivative at fair value and the remaining host contract at the difference between the basis of the hybrid instrument and the fair value of the bifurcated derivative. The bifurcated derivative is carried at fair value with changes recorded in current period earnings.

By using derivatives, we are exposed to counterparty credit risk, which is the risk that counterparties to the derivative contracts do not perform as expected. If a counterparty fails to perform, our counterparty credit risk is equal to the amount reported as a derivative asset on our balance sheet. The amounts reported as a derivative asset are derivative contracts in a gain position, and to the extent subject to legally enforceable master netting arrangements, net of derivatives in a loss position with the same counterparty and cash collateral received. We minimize counterparty credit risk through credit approvals, limits, monitoring procedures, executing master netting arrangements and obtaining collateral, where appropriate. To the extent derivatives subject to master netting arrangements meet the applicable requirements, including determining the legal enforceability of the arrangement, it is our policy to present derivative balances and related cash collateral amounts net on the balance sheet. Counterparty credit risk related to derivatives is considered in determining fair value and our assessment of hedge effectiveness.

## Private Share Repurchases

During 2015 and 2014, we repurchased approximately 64 million shares and 66 million shares of our common stock, respectively, under private forward repurchase contracts. We enter into these transactions with unrelated third parties to complement our open-market common stock repurchase strategies, to allow us to manage our share repurchases in a manner consistent with our capital plans, currently submitted under the 2015 Comprehensive Capital Analysis and Review (CCAR), and to provide an economic benefit to the Company.

Our payments to the counterparties for these private share repurchase contracts are recorded in permanent equity in the quarter paid and are not subject to re-measurement. The classification of the up-front payments as permanent equity assures that we have appropriate repurchase timing consistent with our 2015 capital plan, which contemplated a fixed dollar amount available per quarter for share repurchases pursuant to Federal Reserve Board (FRB) supervisory guidance. In return, the counterparty agrees to deliver a variable number of shares based on a per share discount to the volume-weighted average stock price over the contract period. There are no scenarios where the contracts would not either physically settle in shares or allow us to choose the settlement method.

In fourth quarter 2015, we entered into a private forward repurchase contract and paid $500 million to an unrelated third party. This contract settled in first quarter 2016 for 9.2 million shares of common stock. At December 31, 2014, we had a $750 million private forward repurchase contract outstanding that settled in first quarter 2015 for 14.3 million shares of common stock. Our total number of outstanding shares of common stock is not reduced until settlement of the private share repurchase contract.



## Note 1: Summary of Significant Accounting Policies (continued)

SUPPLEMENTAL CASH FLOW INFORMATION Noncash activities are presented in Table 1.1, including information on transfers affecting MHFS, LHFS, and MSRs.

Table 1.1: Supplemental Cash Flow Information

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Trading assets retained from securitizations of MHFS</td><td>46,291</td><td>28,604</td><td>47,198</td></tr><tr><td>Capitalization of MSRs from sale of MHFS</td><td>1,736</td><td>1,302</td><td>3,616</td></tr><tr><td>Transfers from loans to MHFS</td><td>9,205</td><td>11,021</td><td>7,610</td></tr><tr><td>Transfers from loans to LHFS</td><td>90</td><td>9,849</td><td>274</td></tr><tr><td>Transfers from loans to foreclosed and other assets</td><td>3,274</td><td>4,094</td><td>4,470</td></tr><tr><td>Transfers from available-for-sale to held-to-maturity securities</td><td>4,972</td><td>1,810</td><td>6,042</td></tr></table>

SUBSEQUENT EVENTS We have evaluated the effects of events that have occurred subsequent to December 31, 2015, and there have been no material events that would require recognition in our 2015 consolidated financial statements or disclosure in the Notes to the consolidated financial statements, except for a business acquisition completed on January 1, 2016, as discussed in Note 2 (Business Combinations). Additionally, on February 1, 2016, and subsequent to the announcement of our 2015 financial results on January 15, 2016, we reached an agreement in principle with the Federal Government to pay $1.2 billion to resolve certain civil claims related to our Federal Housing Administration lending activities. This agreement was considered to be a recognizable subsequent event under GAAP and required adjustment to our December 31, 2015 consolidated financial statements. Accordingly, we provided for an additional legal accrual that increased operating losses within noninterest expense by $200 million and, as a result, reduced net income for the year ended December 31, 2015, by $134 million, or $0.03 per common share. See Note 15 (Legal Actions) for additional information.



## Note 2: Business Combinations

We regularly explore opportunities to acquire financial services companies and businesses. Generally, we do not make a public announcement about an acquisition opportunity until a definitive agreement has been signed. For information on additional contingent consideration related to acquisitions, which is considered to be a guarantee, see Note 14 (Guarantees, Pledged Assets and Collateral).

During 2015, we completed an acquisition of a small investment intermediary and purchased total assets of $3 million. We had two acquisitions pending as of December 31, 2015. The first acquisition, which closed on January 1, 2016, was the purchase of $4.0 billion of operating and capital leases associated with GE Railcar Services, which included 77,000 railcars and just over 1,000 locomotives. The second pending acquisition is the purchase of GE Capital's Commercial Distribution Finance and Vendor Finance businesses. The acquisition is expected to involve total assets of approximately $31 billion, and is expected to close in two phases. The North American portion, which represents approximately 90% of total assets to be acquired, is expected to close late in the first quarter of 2016. The international assets are expected to close in the second quarter of 2016. Approximately 2,900 full-time employees are expected to join Wells Fargo as a result of this transaction.

During 2014, we completed one acquisition of a railcar and locomotive leasing business with combined total assets of $422 million. Additionally, no business combinations were completed in 2013.



Federal Reserve Board (FRB) regulations require that each of our subsidiary banks maintain reserve balances on deposit with the Federal Reserve Banks. The total daily average required reserve balance for all our subsidiary banks was $10.6 billion in 2015 and $12.9 billion in 2014.

Federal law restricts the amount and the terms of both credit and non-credit transactions between a bank and its nonbank affiliates. They may not exceed 10% of the bank's capital and surplus (which for this purpose represents Tier 1 and Tier 2 capital, as calculated under the risk-based capital (RBC) guidelines, plus the balance of the allowance for credit losses excluded from Tier 2 capital) with any single nonbank affiliate and 20% of the bank's capital and surplus with all its nonbank affiliates. Transactions that are extensions of credit may require collateral to be held to provide added security to the bank. For further discussion of RBC, see Note 26 (Regulatory and Agency Capital Requirements) in this Report.

Dividends paid by our subsidiary banks are subject to various federal and state regulatory limitations. Dividends that may be paid by a national bank without the express approval of the Office of the Comptroller of the Currency (OCC) are limited to that bank's retained net profits for the preceding two calendar years plus retained net profits up to the date of any dividend declaration in the current calendar year. Retained net profits, as defined by the OCC, consist of net income less dividends declared during the period.
We also have a state-chartered subsidiary bank that is subject to state regulations that limit dividends. Under these provisions and regulatory limitations, our national and state-chartered subsidiary banks could have declared additional dividends of $17.8 billion at December 31, 2015, without obtaining prior regulatory approval. We have elected to retain capital at our national and state-chartered subsidiary banks to meet internal capital policy minimums and regulatory requirements associated with the implementation of Basel III. Our nonbank subsidiaries are also limited by certain federal and state statutory provisions and regulations covering the amount of dividends that may be paid in any given year. Based on retained earnings at December 31, 2015, our nonbank subsidiaries could have declared additional dividends of $9.5 billion at December 31, 2015, without obtaining prior approval.

The FRB’s Capital Plan Rule (codified at 12 CFR 225.8 of Regulation Y) establishes capital planning and prior notice and approval requirements for capital distributions including dividends by certain bank holding companies. The FRB has also published guidance regarding its supervisory expectations for capital planning, including capital policies regarding the process relating to common stock dividend and repurchase decisions in SR Letter 15-18. The effect of this guidance is to require the approval of the FRB (or specifically under the Capital Plan Rule, a notice of non-objection) for the Company to repurchase or redeem common or perpetual preferred stock as well as to raise the per share quarterly dividend from its current level of $0.375 per share as declared by the Company’s Board of Directors on January 26, 2016, payable on March 1, 2016.



## Note 4: Federal Funds Sold, Securities Purchased under Resale Agreements and Other Short-Term Investments

Table 4.1 provides the detail of federal funds sold, securities purchased under short-term resale agreements (generally less than one year) and other short-term investments. The majority of interest-earning deposits at December 31, 2015 and 2014, were held at the Federal Reserve.

Table 4.1: Fed Funds Sold and Other Short-Term Investments

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Federal funds sold and securities purchased under resale agreements</td><td>$ 45,828</td><td>36,856</td></tr><tr><td>Interest-earning deposits</td><td>220,409</td><td>219,220</td></tr><tr><td>Other short-term investments</td><td>3,893</td><td>2,353</td></tr><tr><td>Total</td><td>$ 270,130</td><td>258,429</td></tr></table>

As part of maintaining our memberships in certain clearing organizations, we are required to stand ready to provide liquidity meant to sustain market clearing activity in the event unforeseen events occur or are deemed likely to occur. This includes commitments we have entered into to purchase securities under resale agreements from a central clearing organization that, at its option, require us to provide funding under such agreements. We do not have any outstanding amounts funded, and the amount of our unfunded contractual commitment was $2.2 billion and $2.6 billion as of December 31, 2015 and 2014, respectively.

We have classified securities purchased under long-term resale agreements (generally one year or more), which totaled $20.1 billion and $14.9 billion at December 31, 2015 and 2014, respectively, in loans. For additional information on the collateral we receive from other entities under resale agreements and securities borrowings, see the “Offsetting of Resale and Repurchase Agreements and Securities Borrowing and Lending Agreements” section of Note 14 (Guarantees, Pledged Assets and Collateral).



Table 5.1 provides the amortized cost and fair value by major categories of available-for-sale securities, which are carried at fair value, and held-to-maturity debt securities, which are

Table 5.1: Amortized Cost and Fair Value

carried at amortized cost. The net unrealized gains (losses) for available-for-sale securities are reported on an after-tax basis as a component of cumulative OCI.

<table><tr><td>(in millions)</td><td>Amortized Cost</td><td>Gross unrealized gains</td><td>Gross unrealized losses</td><td>Fair value</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 36,374</td><td>24</td><td>(148)</td><td>36,250</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>49,167</td><td>1,325</td><td>(502)</td><td>49,990</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>103,391</td><td>1,983</td><td>(828)</td><td>104,546</td></tr><tr><td>Residential</td><td>7,843</td><td>740</td><td>(25)</td><td>8,558</td></tr><tr><td>Commercial</td><td>13,943</td><td>230</td><td>(85)</td><td>14,088</td></tr><tr><td>Total mortgage-backed securities</td><td>125,177</td><td>2,953</td><td>(938)</td><td>127,192</td></tr><tr><td>Corporate debt securities</td><td>15,548</td><td>312</td><td>(449)</td><td>15,411</td></tr><tr><td>Collateralized loan and other debt obligations (1)</td><td>31,210</td><td>125</td><td>(368)</td><td>30,967</td></tr><tr><td>Other (2)</td><td>5,842</td><td>115</td><td>(46)</td><td>5,911</td></tr><tr><td>Total debt securities</td><td>263,318</td><td>4,854</td><td>(2,451)</td><td>265,721</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>819</td><td>112</td><td>(13)</td><td>918</td></tr><tr><td>Other marketable equity securities</td><td>239</td><td>482</td><td>(2)</td><td>719</td></tr><tr><td>Total marketable equity securities</td><td>1,058</td><td>594</td><td>(15)</td><td>1,637</td></tr><tr><td>Total available-for-sale securities</td><td>264,376</td><td>5,448</td><td>(2,466)</td><td>267,358</td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>44,660</td><td>580</td><td>(73)</td><td>45,167</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>2,185</td><td>65</td><td>—</td><td>2,250</td></tr><tr><td>Federal agency mortgage-backed securities</td><td>28,604</td><td>131</td><td>(314)</td><td>28,421</td></tr><tr><td>Collateralized loans and other debt obligations (1)</td><td>1,405</td><td>—</td><td>(24)</td><td>1,381</td></tr><tr><td>Other (2)</td><td>3,343</td><td>8</td><td>(3)</td><td>3,348</td></tr><tr><td>Total held-to-maturity securities</td><td>80,197</td><td>784</td><td>(414)</td><td>80,567</td></tr><tr><td>Total (3)</td><td>$ 344,573</td><td>6,232</td><td>(2,880)</td><td>347,925</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 25,898</td><td>44</td><td>(138)</td><td>25,804</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>43,939</td><td>1,504</td><td>(499)</td><td>44,944</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>107,850</td><td>2,990</td><td>(751)</td><td>110,089</td></tr><tr><td>Residential</td><td>8,213</td><td>1,080</td><td>(24)</td><td>9,269</td></tr><tr><td>Commercial</td><td>16,248</td><td>803</td><td>(57)</td><td>16,994</td></tr><tr><td>Total mortgage-backed securities</td><td>132,311</td><td>4,873</td><td>(832)</td><td>136,352</td></tr><tr><td>Corporate debt securities</td><td>14,211</td><td>745</td><td>(170)</td><td>14,786</td></tr><tr><td>Collateralized loan and other debt obligations (1)</td><td>25,137</td><td>408</td><td>(184)</td><td>25,361</td></tr><tr><td>Other (2)</td><td>6,251</td><td>295</td><td>(27)</td><td>6,519</td></tr><tr><td>Total debt securities</td><td>247,747</td><td>7,869</td><td>(1,850)</td><td>253,766</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>1,622</td><td>148</td><td>(70)</td><td>1,700</td></tr><tr><td>Other marketable equity securities</td><td>284</td><td>1,694</td><td>(2)</td><td>1,976</td></tr><tr><td>Total marketable equity securities</td><td>1,906</td><td>1,842</td><td>(72)</td><td>3,676</td></tr><tr><td>Total available-for-sale-securities</td><td>249,653</td><td>9,711</td><td>(1,922)</td><td>257,442</td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>40,886</td><td>670</td><td>(8)</td><td>41,548</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>1,962</td><td>27</td><td>—</td><td>1,989</td></tr><tr><td>Federal agency mortgage-backed securities</td><td>5,476</td><td>165</td><td>—</td><td>5,641</td></tr><tr><td>Collateralized loans and other debt obligations (1)</td><td>1,404</td><td>—</td><td>(13)</td><td>1,391</td></tr><tr><td>Other (2)</td><td>5,755</td><td>35</td><td>—</td><td>5,790</td></tr><tr><td>Total held-to-maturity securities</td><td>55,483</td><td>897</td><td>(21)</td><td>56,359</td></tr><tr><td>Total (3)</td><td>$ 305,136</td><td>10,608</td><td>(1,943)</td><td>313,801</td></tr></table>

(1) The available-for-sale portfolio includes collateralized debt obligations (CDOs) with a cost basis and fair value of $247 million and $257 million, respectively, at December 31, 2015, and $364 million and $500 million, respectively, at December 31, 2014. The held-to-maturity portfolio only includes collateralized loan obligations.

(2) The “Other” category of available-for-sale securities predominantly includes asset-backed securities collateralized by credit cards, student loans, home equity loans and auto leases or loans and cash. Included in the “Other” category of held-to-maturity securities are asset-backed securities collateralized by auto leases or loans and cash with a cost basis and fair value of $1.9 billion each at December 31, 2015, and $3.8 billion each at December 31, 2014. Also included in the “Other” category of held-to-maturity securities are asset-backed securities collateralized by dealer floorplan loans with a cost basis and fair value of $1.4 billion each at December 31, 2015, and $1.9 billion and $2.0 billion, respectively, at December 31, 2014.

(3) At December 31, 2015 and 2014, we held no securities of any single issuer (excluding the U.S. Treasury and federal agencies and government-sponsored entities (GSEs)) with a book value that exceeded 10% of stockholders' equity.



## Gross Unrealized Losses and Fair Value

Table 5.2 shows the gross unrealized losses and fair value of securities in the investment securities portfolio by length of time that individual securities in each category have been in a continuous loss position. Debt securities on which we have taken credit-related OTTI write-downs are categorized as being "less than 12 months" or "12 months or more" in a continuous loss position based on the point in time that the fair value declined to below the cost basis and not the period of time since the credit-related OTTI write-down.

Table 5.2: Gross Unrealized Losses and Fair Value

<table><tr><td rowspan="2"></td><td colspan="3">Less than 12 months</td><td colspan="3">12 months or more</td><td rowspan="2">Total</td></tr><tr><td>Gross unrealized losses</td><td>Fair value</td><td>Gross unrealized losses</td><td>Fair value</td><td>Gross unrealized losses</td><td>Fair value</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ (148)</td><td>24,795</td><td>—</td><td>—</td><td>(148)</td><td>24,795</td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>(26)</td><td>3,453</td><td>(476)</td><td>12,377</td><td>(502)</td><td>15,830</td><td></td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>(522)</td><td>36,329</td><td>(306)</td><td>9,888</td><td>(828)</td><td>46,217</td><td></td></tr><tr><td>Residential</td><td>(20)</td><td>1,276</td><td>(5)</td><td>285</td><td>(25)</td><td>1,561</td><td></td></tr><tr><td>Commercial</td><td>(32)</td><td>4,476</td><td>(53)</td><td>2,363</td><td>(85)</td><td>6,839</td><td></td></tr><tr><td>Total mortgage-backed securities</td><td>(574)</td><td>42,081</td><td>(364)</td><td>12,536</td><td>(938)</td><td>54,617</td><td></td></tr><tr><td>Corporate debt securities</td><td>(244)</td><td>4,941</td><td>(205)</td><td>1,057</td><td>(449)</td><td>5,998</td><td></td></tr><tr><td>Collateralized loan and other debt obligations</td><td>(276)</td><td>22,214</td><td>(92)</td><td>4,844</td><td>(368)</td><td>27,058</td><td></td></tr><tr><td>Other</td><td>(33)</td><td>2,768</td><td>(13)</td><td>425</td><td>(46)</td><td>3,193</td><td></td></tr><tr><td>Total debt securities</td><td>(1,301)</td><td>100,252</td><td>(1,150)</td><td>31,239</td><td>(2,451)</td><td>131,491</td><td></td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>(1)</td><td>24</td><td>(12)</td><td>109</td><td>(13)</td><td>133</td><td></td></tr><tr><td>Other marketable equity securities</td><td>(2)</td><td>40</td><td>—</td><td>—</td><td>(2)</td><td>40</td><td></td></tr><tr><td>Total marketable equity securities</td><td>(3)</td><td>64</td><td>(12)</td><td>109</td><td>(15)</td><td>173</td><td></td></tr><tr><td>Total available-for-sale securities</td><td>(1,304)</td><td>100,316</td><td>(1,162)</td><td>31,348</td><td>(2,466)</td><td>131,664</td><td></td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>(73)</td><td>5,264</td><td>—</td><td>—</td><td>(73)</td><td>5,264</td><td></td></tr><tr><td>Federal agency mortgage-backed securities</td><td>(314)</td><td>23,115</td><td>—</td><td>—</td><td>(314)</td><td>23,115</td><td></td></tr><tr><td>Collateralized loan and other debt obligations</td><td>(20)</td><td>1,148</td><td>(4)</td><td>233</td><td>(24)</td><td>1,381</td><td></td></tr><tr><td>Other</td><td>(3)</td><td>1,096</td><td>—</td><td>—</td><td>(3)</td><td>1,096</td><td></td></tr><tr><td>Total held-to-maturity securities</td><td>(410)</td><td>30,623</td><td>(4)</td><td>233</td><td>(414)</td><td>30,856</td><td></td></tr><tr><td>Total</td><td>$ (1,714)</td><td>130,939</td><td>(1,166)</td><td>31,581</td><td>(2,880)</td><td>162,520</td><td></td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ (16)</td><td>7,138</td><td>(122)</td><td>5,719</td><td>(138)</td><td>12,857</td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>(198)</td><td>10,228</td><td>(301)</td><td>3,725</td><td>(499)</td><td>13,953</td><td></td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>(16)</td><td>1,706</td><td>(735)</td><td>37,854</td><td>(751)</td><td>39,560</td><td></td></tr><tr><td>Residential</td><td>(18)</td><td>946</td><td>(6)</td><td>144</td><td>(24)</td><td>1,090</td><td></td></tr><tr><td>Commercial</td><td>(9)</td><td>2,202</td><td>(48)</td><td>1,532</td><td>(57)</td><td>3,734</td><td></td></tr><tr><td>Total mortgage-backed securities</td><td>(43)</td><td>4,854</td><td>(789)</td><td>39,530</td><td>(832)</td><td>44,384</td><td></td></tr><tr><td>Corporate debt securities</td><td>(102)</td><td>1,674</td><td>(68)</td><td>1,265</td><td>(170)</td><td>2,939</td><td></td></tr><tr><td>Collateralized loan and other debt obligations</td><td>(99)</td><td>12,755</td><td>(85)</td><td>3,958</td><td>(184)</td><td>16,713</td><td></td></tr><tr><td>Other</td><td>(23)</td><td>708</td><td>(4)</td><td>277</td><td>(27)</td><td>985</td><td></td></tr><tr><td>Total debt securities</td><td>(481)</td><td>37,357</td><td>(1,369)</td><td>54,474</td><td>(1,850)</td><td>91,831</td><td></td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>(2)</td><td>92</td><td>(68)</td><td>633</td><td>(70)</td><td>725</td><td></td></tr><tr><td>Other marketable equity securities</td><td>(2)</td><td>41</td><td>—</td><td>—</td><td>(2)</td><td>41</td><td></td></tr><tr><td>Total marketable equity securities</td><td>(4)</td><td>133</td><td>(68)</td><td>633</td><td>(72)</td><td>766</td><td></td></tr><tr><td>Total available-for-sale securities</td><td>(485)</td><td>37,490</td><td>(1,437)</td><td>55,107</td><td>(1,922)</td><td>92,597</td><td></td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>(8)</td><td>1,889</td><td>—</td><td>—</td><td>(8)</td><td>1,889</td><td></td></tr><tr><td>Collateralized loan and other debt obligations</td><td>(13)</td><td>1,391</td><td>—</td><td>—</td><td>(13)</td><td>1,391</td><td></td></tr><tr><td>Total held-to-maturity securities</td><td>(21)</td><td>3,280</td><td>—</td><td>—</td><td>(21)</td><td>3,280</td><td></td></tr><tr><td>Total</td><td>$ (506)</td><td>40,770</td><td>(1,437)</td><td>55,107</td><td>(1,943)</td><td>95,877</td><td></td></tr></table>



## Note 5: Investment Securities (continued)

We have assessed each security with gross unrealized losses included in the previous table for credit impairment. As part of that assessment we evaluated and concluded that we do not intend to sell any of the securities and that it is more likely than not that we will not be required to sell prior to recovery of the amortized cost basis. For debt securities, we evaluate, where necessary, whether credit impairment exists by comparing the present value of the expected cash flows to the securities' amortized cost basis. For equity securities, we consider numerous factors in determining whether impairment exists, including our intent and ability to hold the securities for a period of time sufficient to recover the cost basis of the securities.

For descriptions of the factors we consider when analyzing securities for impairment, see Note 1 (Summary of Significant Accounting Policies) and below.

SECURITIES OF U.S. TREASURY AND FEDERAL AGENCIES AND FEDERAL AGENCY MORTGAGE-BACKED SECURITIES (MBS) The unrealized losses associated with U.S. Treasury and federal agency securities and federal agency MBS are primarily driven by changes in interest rates and not due to credit losses given the explicit or implicit guarantees provided by the U.S. government.

## SECURITIES OF U.S. STATES AND POLITICAL

SUBDIVISIONS The unrealized losses associated with securities of U.S. states and political subdivisions are primarily driven by changes in the relationship between municipal and term funding credit curves rather than by changes to the credit quality of the underlying securities. Substantially all of these investments are investment grade. The securities were generally underwritten in accordance with our own investment standards prior to the decision to purchase. Some of these securities are guaranteed by a bond insurer, but we did not rely on this guarantee when making our investment decision. These investments will continue to be monitored as part of our ongoing impairment analysis but are expected to perform, even if the rating agencies reduce the credit rating of the bond insurers. As a result, we expect to recover the entire amortized cost basis of these securities.

RESIDENTIAL AND COMMERCIAL MBS The unrealized losses associated with private residential MBS and commercial MBS are primarily driven by changes in projected collateral losses, credit spreads and interest rates. We assess for credit impairment by estimating the present value of expected cash flows. The key assumptions for determining expected cash flows include default rates, loss severities and/or prepayment rates. We estimate security losses by forecasting the underlying mortgage loans in each transaction. We use forecasted loan performance to project cash flows to the various tranches in the structure. We also consider cash flow forecasts and, as applicable, independent industry analyst reports and forecasts, sector credit ratings, and other independent market data. Based upon our assessment of the expected credit losses and the credit enhancement level of the securities, we expect to recover the entire amortized cost basis of these securities.

CORPORATE DEBT SECURITIES The unrealized losses associated with corporate debt securities are primarily related to unsecured debt obligations issued by various corporations. We evaluate the financial performance of each issuer on a quarterly basis to determine if the issuer can make all contractual principal and interest payments. Based upon this assessment, we expect to recover the entire amortized cost basis of these securities.

COLLATERALIZED LOAN AND OTHER DEBT OBLIGATIONS
The unrealized losses associated with collateralized loan and other debt obligations relate to securities primarily backed by commercial, residential or other consumer collateral. The unrealized losses are primarily driven by changes in projected collateral losses, credit spreads and interest rates. We assess for credit impairment by estimating the present value of expected cash flows. The key assumptions for determining expected cash flows include default rates, loss severities and prepayment rates. We also consider cash flow forecasts and, as applicable, independent industry analyst reports and forecasts, sector credit ratings, and other independent market data. Based upon our assessment of the expected credit losses and the credit enhancement level of the securities, we expect to recover the entire amortized cost basis of these securities.

OTHER DEBT SECURITIES The unrealized losses associated with other debt securities predominantly relate to other asset-backed securities. The losses are primarily driven by changes in projected collateral losses, credit spreads and interest rates. We assess for credit impairment by estimating the present value of expected cash flows. The key assumptions for determining expected cash flows include default rates, loss severities and prepayment rates. Based upon our assessment of the expected credit losses and the credit enhancement level of the securities, we expect to recover the entire amortized cost basis of these securities.

MARKETABLE EQUITY SECURITIES Our marketable equity securities include investments in perpetual preferred securities, which provide attractive tax-equivalent yields. We evaluate these hybrid financial instruments with investment-grade ratings for impairment using an evaluation methodology similar to the approach used for debt securities. Perpetual preferred securities are not considered to be other-than-temporarily impaired if there is no evidence of credit deterioration or investment rating downgrades of any issuers to below investment grade, and we expect to continue to receive full contractual payments. We will continue to evaluate the prospects for these securities for recovery in their market value in accordance with our policy for estimating OTTI. We have recorded impairment write-downs on perpetual preferred securities where there was evidence of credit deterioration.

OTHER INVESTMENT SECURITIES MATTERS The fair values of our investment securities could decline in the future if the underlying performance of the collateral for the residential and commercial MBS or other securities deteriorate, and our credit enhancement levels do not provide sufficient protection to our contractual principal and interest. As a result, there is a risk that significant OTTI may occur in the future.



Table 5.3 shows the gross unrealized losses and fair value of debt and perpetual preferred investment securities by those rated investment grade and those rated less than investment grade according to their lowest credit rating by Standard & Poor's Rating Services (S&P) or Moody's Investors Service (Moody's). Credit ratings express opinions about the credit quality of a security. Securities rated investment grade, that is those rated BBB- or higher by S&P or Baa3 or higher by Moody's, are generally considered by the rating agencies and market participants to be low credit risk. Conversely, securities rated below investment grade, labeled as "speculative grade" by the rating agencies, are considered to be distinctively higher credit risk than investment grade securities. We have also included securities not rated by S&P or Moody's in the table below based on our internal credit grade of the securities (used for credit risk management purposes) equivalent to the credit rating assigned by major credit agencies. The unrealized losses and fair value of unrated securities categorized as investment grade based on internal credit grades were $17 million and $3.7 billion, respectively, at December 31, 2015, and $25 million and $1.6 billion, respectively, at December 31, 2014. If an internal credit grade was not assigned, we categorized the security as non-investment grade.

Table 5.3: Gross Unrealized Losses and Fair Value by Investment Grade

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Gross unrealized losses</td><td colspan="2">Investment grade</td><td colspan="2">Non-investment grade</td></tr><tr><td>Fair value</td><td>Gross unrealized losses</td><td>Fair value</td><td></td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$</td><td>(148)</td><td>24,795</td><td>—</td><td>—</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td></td><td>(464)</td><td>15,470</td><td>(38)</td><td>360</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td></td><td>(828)</td><td>46,217</td><td>—</td><td>—</td></tr><tr><td>Residential</td><td></td><td>(12)</td><td>795</td><td>(13)</td><td>766</td></tr><tr><td>Commercial</td><td></td><td>(59)</td><td>6,361</td><td>(26)</td><td>478</td></tr><tr><td>Total mortgage-backed securities</td><td></td><td>(899)</td><td>53,373</td><td>(39)</td><td>1,244</td></tr><tr><td>Corporate debt securities</td><td></td><td>(140)</td><td>4,167</td><td>(309)</td><td>1,831</td></tr><tr><td>Collateralized loan and other debt obligations</td><td></td><td>(368)</td><td>27,058</td><td>—</td><td>—</td></tr><tr><td>Other</td><td></td><td>(43)</td><td>2,915</td><td>(3)</td><td>278</td></tr><tr><td>Total debt securities</td><td></td><td>(2,062)</td><td>127,778</td><td>(389)</td><td>3,713</td></tr><tr><td>Perpetual preferred securities</td><td></td><td>(13)</td><td>133</td><td>—</td><td>—</td></tr><tr><td>Total available-for-sale securities</td><td></td><td>(2,075)</td><td>127,911</td><td>(389)</td><td>3,713</td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td></td><td>(73)</td><td>5,264</td><td>—</td><td>—</td></tr><tr><td>Federal agency mortgage-backed securities</td><td></td><td>(314)</td><td>23,115</td><td>—</td><td>—</td></tr><tr><td>Collateralized loan and other debt obligations</td><td></td><td>(24)</td><td>1,381</td><td>—</td><td>—</td></tr><tr><td>Other</td><td></td><td>(3)</td><td>1,096</td><td>—</td><td>—</td></tr><tr><td>Total held-to-maturity securities</td><td></td><td>(414)</td><td>30,856</td><td>—</td><td>—</td></tr><tr><td>Total</td><td></td><td>(2,489)</td><td>158,767</td><td>(389)</td><td>3,713</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td></td><td>(138)</td><td>12,857</td><td>—</td><td>—</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td></td><td>(459)</td><td>13,600</td><td>(40)</td><td>353</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td></td><td>(751)</td><td>39,560</td><td>—</td><td>—</td></tr><tr><td>Residential</td><td></td><td>—</td><td>139</td><td>(24)</td><td>951</td></tr><tr><td>Commercial</td><td></td><td>(24)</td><td>3,366</td><td>(33)</td><td>368</td></tr><tr><td>Total mortgage-backed securities</td><td></td><td>(775)</td><td>43,065</td><td>(57)</td><td>1,319</td></tr><tr><td>Corporate debt securities</td><td></td><td>(39)</td><td>1,807</td><td>(131)</td><td>1,132</td></tr><tr><td>Collateralized loan and other debt obligations</td><td></td><td>(172)</td><td>16,609</td><td>(12)</td><td>104</td></tr><tr><td>Other</td><td></td><td>(23)</td><td>782</td><td>(4)</td><td>203</td></tr><tr><td>Total debt securities</td><td></td><td>(1,606)</td><td>88,720</td><td>(244)</td><td>3,111</td></tr><tr><td>Perpetual preferred securities</td><td></td><td>(70)</td><td>725</td><td>—</td><td>—</td></tr><tr><td>Total available-for-sale securities</td><td></td><td>(1,676)</td><td>89,445</td><td>(244)</td><td>3,111</td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td></td><td>(8)</td><td>1,889</td><td>—</td><td>—</td></tr><tr><td>Collateralized loan and other debt obligations</td><td></td><td>(13)</td><td>1,391</td><td>—</td><td>—</td></tr><tr><td>Total held-to-maturity securities</td><td></td><td>(21)</td><td>3,280</td><td>—</td><td>—</td></tr><tr><td>Total</td><td></td><td>(1,697)</td><td>92,725</td><td>(244)</td><td>3,111</td></tr></table>



## Contractual Maturities

Table 5.4 shows the remaining contractual maturities and contractual weighted-average yields (taxable-equivalent basis) of available-for-sale debt securities. The remaining contractual principal maturities for MBS do not consider prepayments. Remaining expected maturities will differ from contractual maturities because borrowers may have the right to prepay obligations before the underlying mortgages mature.

Table 5.4: Contractual Maturities

<table><tr><td rowspan="3">(in millions)</td><td rowspan="3">Total amount</td><td rowspan="3">Yield</td><td colspan="2">Within one year</td><td colspan="2">After one year through five years</td><td colspan="2">After five years through ten years</td><td colspan="2">After ten years</td></tr><tr><td>Amount</td><td>Yield</td><td>Amount</td><td>Yield</td><td>Amount</td><td>Yield</td><td>Amount</td><td>Yield</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities (1):</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 36,250</td><td>1.49%</td><td>$ 216</td><td>0.77%</td><td>$ 31,602</td><td>1.44%</td><td>$ 4,432</td><td>1.86%</td><td>$</td><td>—</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>49,990</td><td>5.82</td><td>1,969</td><td>2.09</td><td>7,709</td><td>2.02</td><td>3,010</td><td>5.25</td><td>37,302</td><td>6.85</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>104,546</td><td>3.29</td><td>3</td><td>6.55</td><td>373</td><td>1.58</td><td>1,735</td><td>3.84</td><td>102,435</td><td>3.29</td></tr><tr><td>Residential</td><td>8,558</td><td>4.17</td><td>—</td><td>—</td><td>34</td><td>5.11</td><td>34</td><td>6.03</td><td>8,490</td><td>4.16</td></tr><tr><td>Commercial</td><td>14,088</td><td>5.06</td><td>—</td><td>—</td><td>61</td><td>2.79</td><td>—</td><td>—</td><td>14,027</td><td>5.07</td></tr><tr><td>Total mortgage-backed securities</td><td>127,192</td><td>3.54</td><td>3</td><td>6.55</td><td>468</td><td>1.99</td><td>1,769</td><td>3.88</td><td>124,952</td><td>3.55</td></tr><tr><td>Corporate debt securities</td><td>15,411</td><td>4.57</td><td>1,960</td><td>3.84</td><td>6,731</td><td>4.47</td><td>5,459</td><td>4.76</td><td>1,261</td><td>5.47</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>30,967</td><td>2.08</td><td>2</td><td>0.33</td><td>804</td><td>0.90</td><td>12,707</td><td>2.01</td><td>17,454</td><td>2.19</td></tr><tr><td>Other</td><td>5,911</td><td>2.05</td><td>68</td><td>2.47</td><td>1,228</td><td>2.57</td><td>953</td><td>1.94</td><td>3,662</td><td>1.89</td></tr><tr><td>Total available-for-sale debt securities at fair value</td><td>$ 265,721</td><td>3.55%</td><td>$ 4,218</td><td>2.84%</td><td>$ 48,542</td><td>1.98%</td><td>$ 28,330</td><td>2.98%</td><td>$ 184,631</td><td>4.07%</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities (1):</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 25,804</td><td>1.49%</td><td>$ 181</td><td>1.47%</td><td>$ 22,348</td><td>1.44%</td><td>$ 3,275</td><td>1.83%</td><td>$</td><td>—</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>44,944</td><td>5.66</td><td>3,568</td><td>1.71</td><td>7,050</td><td>2.19</td><td>3,235</td><td>5.13</td><td>31,091</td><td>6.96</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>110,089</td><td>3.27</td><td>—</td><td>—</td><td>276</td><td>2.86</td><td>1,011</td><td>3.38</td><td>108,802</td><td>3.27</td></tr><tr><td>Residential</td><td>9,269</td><td>4.50</td><td>—</td><td>—</td><td>9</td><td>4.81</td><td>83</td><td>5.63</td><td>9,177</td><td>4.49</td></tr><tr><td>Commercial</td><td>16,994</td><td>5.16</td><td>1</td><td>0.28</td><td>62</td><td>2.71</td><td>5</td><td>1.30</td><td>16,926</td><td>5.17</td></tr><tr><td>Total mortgage-backed securities</td><td>136,352</td><td>3.59</td><td>1</td><td>0.28</td><td>347</td><td>2.88</td><td>1,099</td><td>3.54</td><td>134,905</td><td>3.59</td></tr><tr><td>Corporate debt securities</td><td>14,786</td><td>4.90</td><td>600</td><td>4.32</td><td>7,634</td><td>4.54</td><td>5,209</td><td>5.30</td><td>1,343</td><td>5.70</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>25,361</td><td>1.83</td><td>23</td><td>1.95</td><td>944</td><td>0.71</td><td>8,472</td><td>1.67</td><td>15,922</td><td>1.99</td></tr><tr><td>Other</td><td>6,519</td><td>1.79</td><td>274</td><td>1.55</td><td>1,452</td><td>2.56</td><td>1,020</td><td>1.32</td><td>3,773</td><td>1.64</td></tr><tr><td>Total available-for-sale debt securities at fair value</td><td>$ 253,766</td><td>3.60%</td><td>$ 4,647</td><td>2.03%</td><td>$ 39,775</td><td>2.20%</td><td>$ 22,310</td><td>3.12%</td><td>$ 187,034</td><td>3.99%</td></tr></table>

(1) Weighted-average yields displayed by maturity bucket are weighted based on fair value and predominantly represent contractual coupon rates without effect for any related hedging derivatives.



Table 5.5 shows the amortized cost and weighted-average yields of held-to-maturity debt securities by contractual maturity.

Table 5.5: Amortized Cost by Contractual Maturity

<table><tr><td rowspan="3">(in millions)</td><td rowspan="3">Total amount</td><td rowspan="3">Yield</td><td colspan="8">Remaining contractual maturity</td></tr><tr><td colspan="2">Within one year</td><td colspan="2">After one year through five years</td><td colspan="2">After five years through ten years</td><td colspan="2">After ten years</td></tr><tr><td>Amount</td><td>Yield</td><td>Amount</td><td>Yield</td><td>Amount</td><td>Yield</td><td>Amount</td><td>Yield</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Held-to-maturity securities (1):</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Amortized cost:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 44,660</td><td>2.12%</td><td>$ —</td><td>—%</td><td>$ 1,276</td><td>1.75%</td><td>$ 43,384</td><td>2.13%</td><td>$ —</td><td>—%</td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>2,185</td><td>5.97</td><td>—</td><td>—</td><td>—</td><td>—</td><td>104</td><td>7.49</td><td>2,081</td><td>5.89</td><td></td></tr><tr><td>Federal agency mortgage-backed securities</td><td>28,604</td><td>3.47</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>28,604</td><td>3.47</td><td></td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,405</td><td>2.03</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1,405</td><td>2.03</td><td></td></tr><tr><td>Other</td><td>3,343</td><td>1.68</td><td>—</td><td>—</td><td>2,351</td><td>1.74</td><td>992</td><td>1.53</td><td>—</td><td>—</td><td></td></tr><tr><td>Total held-to-maturity debt securities at amortized cost</td><td>$ 80,197</td><td>2.69%</td><td>$ —</td><td>—%</td><td>$ 3,627</td><td>1.74%</td><td>$ 44,480</td><td>2.13%</td><td>$ 32,090</td><td>3.57%</td><td></td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Held-to-maturity securities (1):</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Amortized cost:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 40,886</td><td>2.12%</td><td>$ —</td><td>—%</td><td>$ —</td><td>—%</td><td>$ 40,886</td><td>2.12%</td><td>$ —</td><td>—%</td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>1,962</td><td>5.60</td><td>—</td><td>—</td><td>—</td><td>—</td><td>9</td><td>6.60</td><td>1,953</td><td>5.59</td><td></td></tr><tr><td>Federal agency mortgage-backed securities</td><td>5,476</td><td>3.89</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>5,476</td><td>3.89</td><td></td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,404</td><td>1.96</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1,404</td><td>1.96</td><td></td></tr><tr><td>Other</td><td>5,755</td><td>1.64</td><td>192</td><td>1.61</td><td>4,214</td><td>1.72</td><td>1,349</td><td>1.41</td><td>—</td><td>—</td><td></td></tr><tr><td>Total held-to-maturity debt securities at amortized cost</td><td>$ 55,483</td><td>2.37%</td><td>$ 192</td><td>1.61%</td><td>$ 4,214</td><td>1.72%</td><td>$ 42,244</td><td>2.10%</td><td>$ 8,833</td><td>3.96%</td><td></td></tr></table>

(1) Weighted-average yields displayed by maturity bucket are weighted based on amortized cost and predominantly represent contractual coupon rates.

Table 5.6 shows the fair value of held-to-maturity debt securities by contractual maturity.

Table 5.6: Fair Value by Contractual Maturity

<table><tr><td rowspan="3">(in millions)</td><td rowspan="3">Total amount</td><td colspan="5">Remaining contractual maturity</td></tr><tr><td>Within one year</td><td>After one year through five years</td><td>After five years through ten years</td><td>After ten years</td><td></td></tr><tr><td>Amount</td><td>Amount</td><td>Amount</td><td>Amount</td><td>Amount</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Fair value:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 45,167</td><td>—</td><td>1,298</td><td>43,869</td><td>—</td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>2,250</td><td>—</td><td>—</td><td>105</td><td>2,145</td><td></td></tr><tr><td>Federal agency mortgage-backed securities</td><td>28,421</td><td>—</td><td>—</td><td>—</td><td>28,421</td><td></td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,381</td><td>—</td><td>—</td><td>—</td><td>1,381</td><td></td></tr><tr><td>Other</td><td>3,348</td><td>—</td><td>2,353</td><td>995</td><td>—</td><td></td></tr><tr><td>Total held-to-maturity debt securities at fair value</td><td>$ 80,567</td><td>—</td><td>3,651</td><td>44,969</td><td>31,947</td><td></td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Fair Value:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 41,548</td><td>—</td><td>—</td><td>41,548</td><td>—</td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>1,989</td><td>—</td><td>—</td><td>9</td><td>1,980</td><td></td></tr><tr><td>Federal agency mortgage-backed securities</td><td>5,641</td><td>—</td><td>—</td><td>—</td><td>5,641</td><td></td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,391</td><td>—</td><td>—</td><td>—</td><td>1,391</td><td></td></tr><tr><td>Other</td><td>5,790</td><td>193</td><td>4,239</td><td>1,358</td><td>—</td><td></td></tr><tr><td>Total held-to-maturity debt securities at fair value</td><td>$ 56,359</td><td>193</td><td>4,239</td><td>42,915</td><td>9,012</td><td></td></tr></table>



## Note 5: Investment Securities (continued)

## Realized Gains and Losses

Table 5.7 shows the gross realized gains and losses on sales and OTTI write-downs related to the available-for-sale securities portfolio, which includes marketable equity securities, as well as

Table 5.7: Realized Gains and Losses

net realized gains and losses on nonmarketable equity investments (see Note 7 (Premises, Equipment, Lease Commitments and Other Assets)).

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Gross realized gains</td><td>$ 1,775</td><td>1,560</td><td>492</td></tr><tr><td>Gross realized losses</td><td>(67)</td><td>(14)</td><td>(24)</td></tr><tr><td>OTTI write-downs</td><td>(185)</td><td>(52)</td><td>(183)</td></tr><tr><td>Net realized gains from available-for-sale securities</td><td>1,523</td><td>1,494</td><td>285</td></tr><tr><td>Net realized gains from nonmarketable equity investments</td><td>1,659</td><td>1,479</td><td>1,158</td></tr><tr><td>Net realized gains from debt securities and equity investments</td><td>$ 3,182</td><td>2,973</td><td>1,443</td></tr></table>

## Other-Than-Temporary Impairment

Table 5.8 shows the detail of total OTTI write-downs included in earnings for available-for-sale debt securities, marketable equity securities and nonmarketable equity investments. There were no OTTI write-downs on held-to-maturity securities during the years ended December 31, 2015, 2014 or 2013.

Table 5.8: OTTI Write-downs

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>OTTI write-downs included in earnings</td><td></td><td></td><td></td></tr><tr><td>Debt securities:</td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>$ 18</td><td>11</td><td>2</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>—</td><td>—</td><td>1</td></tr><tr><td>Residential</td><td>54</td><td>26</td><td>72</td></tr><tr><td>Commercial</td><td>4</td><td>9</td><td>53</td></tr><tr><td>Corporate debt securities (1)</td><td>105</td><td>1</td><td>4</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>—</td><td>2</td><td>—</td></tr><tr><td>Other debt securities</td><td>2</td><td>—</td><td>26</td></tr><tr><td>Total debt securities</td><td>183</td><td>49</td><td>158</td></tr><tr><td>Equity securities:</td><td></td><td></td><td></td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td></tr><tr><td>Other marketable equity securities</td><td>2</td><td>3</td><td>25</td></tr><tr><td>Total marketable equity securities</td><td>2</td><td>3</td><td>25</td></tr><tr><td>Total investment securities</td><td>185</td><td>52</td><td>183</td></tr><tr><td>Nonmarketable equity investments (1)</td><td>374</td><td>270</td><td>161</td></tr><tr><td>Total OTTI write-downs included in earnings (1)</td><td>$ 559</td><td>322</td><td>344</td></tr></table>

(1) December 31, 2015, includes $287 million in OTTI write-downs of energy investments, of which $104 million related to corporate debt securities and $183 million related to nonmarketable equity investments.



## Other-Than-Temporarily Impaired Debt Securities

Table 5.9 shows the detail of OTTI write-downs on available-for-sale debt securities included in earnings and the related changes in OCI for the same securities.

Table 5.9: OTTI Write-downs Included in Earnings

<table><tr><td rowspan="2">(in millions)</td><td colspan="4">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td><td></td></tr><tr><td>OTTI on debt securities</td><td></td><td></td><td></td><td></td></tr><tr><td>Recorded as part of gross realized losses:</td><td></td><td></td><td></td><td></td></tr><tr><td>Credit-related OTTI</td><td>$ 169</td><td>40</td><td>107</td><td></td></tr><tr><td>Intent-to-sell OTTI</td><td>14</td><td>9</td><td>51</td><td></td></tr><tr><td>Total recorded as part of gross realized losses</td><td>183</td><td>49</td><td>158</td><td></td></tr><tr><td>Changes to OCI for losses (reversal of losses) in non-credit-related OTTI (1):</td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>(1)</td><td>—</td><td>(2)</td><td></td></tr><tr><td>Residential mortgage-backed securities</td><td>(42)</td><td>(10)</td><td>(27)</td><td></td></tr><tr><td>Commercial mortgage-backed securities</td><td>(16)</td><td>(21)</td><td>(90)</td><td></td></tr><tr><td>Corporate debt securities</td><td>12</td><td>—</td><td>—</td><td></td></tr><tr><td>Collateralized loan and other debt obligations</td><td>—</td><td>—</td><td>(1)</td><td></td></tr><tr><td>Other debt securities</td><td>—</td><td>—</td><td>1</td><td></td></tr><tr><td>Total changes to OCI for non-credit-related OTTI</td><td>(47)</td><td>(31)</td><td>(119)</td><td></td></tr><tr><td>Total OTTI losses recorded on debt securities</td><td>$ 136</td><td>18</td><td>39</td><td></td></tr></table>

(1) Represents amounts recorded to OCI for impairment, due to factors other than credit, on debt securities that have also had credit-related OTTI write-downs during the period. Increases represent initial or subsequent non-credit-related OTTI on debt securities. Decreases represent partial to full reversal of impairment due to recoveries in the fair value of securities due to non-credit factors.

Table 5.10 presents a rollforward of the OTTI credit loss that has been recognized in earnings as a write-down of available-for-sale debt securities we still own (referred to as "credit-impaired" debt securities) and do not intend to sell. Recognized credit loss represents the difference between the present value of expected future cash flows discounted using the security's current effective interest rate and the amortized cost basis of the security prior to considering credit loss.

Table 5.10: Rollforward of OTTI Credit Loss

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Credit loss recognized, beginning of year</td><td>$ 1,025</td><td>1,171</td><td>1,289</td></tr><tr><td>Additions:</td><td></td><td></td><td></td></tr><tr><td>For securities with initial credit impairments</td><td>102</td><td>5</td><td>21</td></tr><tr><td>For securities with previous credit impairments</td><td>67</td><td>35</td><td>86</td></tr><tr><td>Total additions</td><td>169</td><td>40</td><td>107</td></tr><tr><td>Reductions:</td><td></td><td></td><td></td></tr><tr><td>For securities sold, matured, or intended/required to be sold</td><td>(93)</td><td>(169)</td><td>(194)</td></tr><tr><td>For recoveries of previous credit impairments (1)</td><td>(9)</td><td>(17)</td><td>(31)</td></tr><tr><td>Total reductions</td><td>(102)</td><td>(186)</td><td>(225)</td></tr><tr><td>Credit loss recognized, end of year</td><td>$ 1,092</td><td>1,025</td><td>1,171</td></tr></table>

(1) Recoveries of previous credit impairments result from increases in expected cash flows subsequent to credit loss recognition. Such recoveries are reflected prospectively as interest yield adjustments using the effective interest method.



## Note 6: Loans and Allowance for Credit Losses

Table 6.1 presents total loans outstanding by portfolio segment and class of financing receivable. Outstanding balances include a total net reduction of $3.8 billion and $4.5 billion at

Table 6.1: Loans Outstanding

December 31, 2015 and 2014, respectively, for unearned income, net deferred loan fees, and unamortized discounts and premiums.

<table><tr><td rowspan="2">(in millions)</td><td colspan="5">December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td><td>2012</td><td>2011</td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 299,892</td><td>271,795</td><td>235,358</td><td>223,703</td><td>205,824</td></tr><tr><td>Real estate mortgage</td><td>122,160</td><td>111,996</td><td>112,427</td><td>106,392</td><td>106,028</td></tr><tr><td>Real estate construction</td><td>22,164</td><td>18,728</td><td>16,934</td><td>16,983</td><td>19,470</td></tr><tr><td>Lease financing</td><td>12,367</td><td>12,307</td><td>12,371</td><td>12,736</td><td>13,387</td></tr><tr><td>Total commercial</td><td>456,583</td><td>414,826</td><td>377,090</td><td>359,814</td><td>344,709</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>273,869</td><td>265,386</td><td>258,507</td><td>249,912</td><td>229,408</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>53,004</td><td>59,717</td><td>65,950</td><td>75,503</td><td>86,041</td></tr><tr><td>Credit card</td><td>34,039</td><td>31,119</td><td>26,882</td><td>24,651</td><td>22,905</td></tr><tr><td>Automobile</td><td>59,966</td><td>55,740</td><td>50,808</td><td>45,998</td><td>43,508</td></tr><tr><td>Other revolving credit and installment</td><td>39,098</td><td>35,763</td><td>43,049</td><td>42,473</td><td>43,060</td></tr><tr><td>Total consumer</td><td>459,976</td><td>447,725</td><td>445,196</td><td>438,537</td><td>424,922</td></tr><tr><td>Total loans</td><td>$ 916,559</td><td>862,551</td><td>822,286</td><td>798,351</td><td>769,631</td></tr></table>

Our foreign loans are reported by respective class of financing receivable in the table above. Substantially all of our foreign loan portfolio is commercial loans. Loans are classified as foreign primarily based on whether the borrower’s primary

Table 6.2: Commercial Foreign Loans Outstanding

address is outside of the United States. Table 6.2 presents total commercial foreign loans outstanding by class of financing receivable.

<table><tr><td rowspan="2">(in millions)</td><td colspan="5">December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td><td>2012</td><td>2011</td></tr><tr><td>Commercial foreign loans:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 49,049</td><td>44,707</td><td>41,547</td><td>37,148</td><td>38,609</td></tr><tr><td>Real estate mortgage</td><td>8,350</td><td>4,776</td><td>5,328</td><td>52</td><td>53</td></tr><tr><td>Real estate construction</td><td>444</td><td>218</td><td>187</td><td>79</td><td>88</td></tr><tr><td>Lease financing</td><td>274</td><td>336</td><td>338</td><td>312</td><td>269</td></tr><tr><td>Total commercial foreign loans</td><td>$ 58,117</td><td>50,037</td><td>47,400</td><td>37,591</td><td>39,019</td></tr></table>



## Loan Concentrations

Loan concentrations may exist when there are amounts loaned to borrowers engaged in similar activities or similar types of loans extended to a diverse group of borrowers that would cause them to be similarly impacted by economic or other conditions. At December 31, 2015 and 2014, we did not have concentrations representing 10% or more of our total loan portfolio in domestic commercial and industrial loans and lease financing by industry or CRE loans (real estate mortgage and real estate construction) by state or property type. Our real estate 1-4 family mortgage loans to borrowers in the state of California represented approximately 13% of total loans at both December 31, 2015 and 2014, of which 2% were PCI loans in both years. These California loans are generally diversified among the larger metropolitan areas in California, with no single area consisting of more than 5% of total loans. We continuously monitor changes in real estate values and underlying economic or market conditions for all geographic areas of our real estate 1-4 family mortgage portfolio as part of our credit risk management process.

Some of our real estate 1-4 family first and junior lien mortgage loans include an interest-only feature as part of the loan terms. These interest-only loans were approximately 9% of total loans at December 31, 2015, and 12% at December 31, 2014. Substantially all of these interest-only loans at origination were considered to be prime or near prime. We do not offer option adjustable-rate mortgage (ARM) products, nor do we offer variable-rate mortgage products with fixed payment amounts, commonly referred to within the financial services industry as negative amortizing mortgage loans. We acquired an option payment loan portfolio (Pick-a-Pay) from Wachovia at December 31, 2008. A majority of the portfolio was identified as PCI loans. Since the acquisition, we have reduced our exposure to the option payment portion of the portfolio through our modification efforts and loss mitigation actions. At December 31, 2015, approximately 2% of total loans remained with the payment option feature compared with 10% at December 31, 2008.

Our first and junior lien lines of credit products generally have a draw period of 10 years (with some up to 15 or 20 years) with variable interest rate and payment options during the draw period of (1) interest only or (2) 1.5% of total outstanding balance plus accrued interest. During the draw period, the

Table 6.3: Loan Purchases, Sales, and Transfers

borrower has the option of converting all or a portion of the line from a variable interest rate to a fixed rate with terms including interest-only payments for a fixed period between three to seven years or a fully amortizing payment with a fixed period between five to 30 years. At the end of the draw period, a line of credit generally converts to an amortizing payment schedule with repayment terms of up to 30 years based on the balance at time of conversion. At December 31, 2015, our lines of credit portfolio had an outstanding balance of $63.6 billion, of which $9.6 billion, or 15%, is in its amortization period, another $11.3 billion, or 18%, of our total outstanding balance, will reach their end of draw period during 2016 through 2017, $6.8 billion, or 11%, during 2018 through 2020, and $35.9 billion, or 56%, will convert in subsequent years. This portfolio had unfunded credit commitments of $67.7 billion at December 31, 2015. The lines that enter their amortization period may experience higher delinquencies and higher loss rates than the ones in their draw period. At December 31, 2015, $506 million, or 5%, of outstanding lines of credit that are in their amortization period were 30 or more days past due, compared with $937 million, or 2%, for lines in their draw period. We have considered this increased inherent risk in our allowance for credit loss estimate. In anticipation of our borrowers reaching the end of their contractual commitment, we have created a program to inform, educate and help these borrowers transition from interest-only to fully-amortizing payments or full repayment. We monitor the performance of the borrowers moving through the program in an effort to refine our ongoing program strategy.

## Loan Purchases, Sales, and Transfers

Table 6.3 summarizes the proceeds paid or received for purchases and sales of loans and transfers from loans held for investment to mortgages/loans held for sale at lower of cost or fair value. This loan activity primarily includes loans purchased and sales of whole loan or participating interests, whereby we receive or transfer a portion of a loan after origination. The table excludes PCI loans and loans recorded at fair value, including loans originated for sale because their loan activity normally does not impact the allowance for credit losses.

<table><tr><td rowspan="2">(in millions)</td><td colspan="6">2015</td><td colspan="2">Year ended December 31,</td></tr><tr><td>Commercial</td><td>Consumer</td><td>Total</td><td>Commercial</td><td>Consumer</td><td>Total</td><td></td><td></td></tr><tr><td>Purchases (1)</td><td>$ 13,674</td><td>340</td><td>14,014</td><td>4,952</td><td>1,365</td><td>6,317</td><td></td><td></td></tr><tr><td>Sales (1)</td><td>(1,214)</td><td>(160)</td><td>(1,374)</td><td>(1,706)</td><td>(152)</td><td>(1,858)</td><td></td><td></td></tr><tr><td>Transfers to MHFS/LHFS (1)</td><td>(91)</td><td>(16)</td><td>(107)</td><td>(99)</td><td>(9,778)</td><td>(9,877)</td><td></td><td></td></tr></table>

(1) All categories exclude activity in government insured/guaranteed real estate 1-4 family first mortgage loans. As servicer, we are able to buy delinquent insured/guaranteed loans out of the Government National Mortgage Association (GNMA) pools, and manage and/or resell them in accordance with applicable requirements. These loans are predominantly insured by the Federal Housing Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA). Accordingly, these loans have limited impact on the allowance for loan losses.

## Commitments to Lend

A commitment to lend is a legally binding agreement to lend funds to a customer, usually at a stated interest rate, if funded, and for specific purposes and time periods. We generally require a fee to extend such commitments. Certain commitments are subject to loan agreements with covenants regarding the financial performance of the customer or borrowing base formulas on an ongoing basis that must be met before we are required to fund the commitment. We may reduce or cancel consumer commitments, including home equity lines and credit card lines, in accordance with the contracts and applicable law.

We may, as a representative for other lenders, advance funds or provide for the issuance of letters of credit under syndicated loan or letter of credit agreements. Any advances are generally repaid in less than a week and would normally require default of both the customer and another lender to expose us to loss. These temporary advance arrangements totaled



## Note 6: Loans and Allowance for Credit Losses (continued)

approximately $75 billion at December 31, 2015 and $87 billion at December 31, 2014.

We issue commercial letters of credit to assist customers in purchasing goods or services, typically for international trade. At December 31, 2015 and 2014, we had $1.1 billion and $1.2 billion, respectively, of outstanding issued commercial letters of credit. We also originate multipurpose lending commitments under which borrowers have the option to draw on the facility for different purposes in one of several forms, including a standby letter of credit. See Note 14 (Guarantees, Pledged Assets and Collateral) for additional information on standby letters of credit.

When we make commitments, we are exposed to credit risk. The maximum credit risk for these commitments will generally be lower than the contractual amount because a significant portion of these commitments are expected to expire without being used by the customer. In addition, we manage the potential risk in commitments to lend by limiting the total amount of commitments, both by individual customer and in total, by monitoring the size and maturity structure of these commitments and by applying the same credit standards for these commitments as for all of our credit activities.

For loans and commitments to lend, we generally require collateral or a guarantee. We may require various types of collateral, including commercial and consumer real estate, autos, other short-term liquid assets such as accounts receivable or inventory and long-lived assets, such as equipment and other business assets. Collateral requirements for each loan or commitment may vary based on the loan product and our assessment of a customer's credit risk according to the specific credit underwriting, including credit terms and structure.
The contractual amount of our unfunded credit commitments, including unissued standby and commercial letters of credit, is summarized by portfolio segment and class of financing receivable in Table 6.4. The table excludes the standby and commercial letters of credit and temporary advance arrangements described above.

Table 6.4: Unfunded Credit Commitments

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Commercial:</td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$296,710</td><td>278,093</td></tr><tr><td>Real estate mortgage</td><td>7,378</td><td>6,134</td></tr><tr><td>Real estate construction</td><td>18,047</td><td>15,587</td></tr><tr><td>Lease financing</td><td>—</td><td>3</td></tr><tr><td>Total commercial</td><td>322,135</td><td>299,817</td></tr><tr><td>Consumer:</td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>34,621</td><td>32,055</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>43,309</td><td>45,492</td></tr><tr><td>Credit card</td><td>98,904</td><td>95,062</td></tr><tr><td>Other revolving credit and installment</td><td>27,899</td><td>24,816</td></tr><tr><td>Total consumer</td><td>204,733</td><td>197,425</td></tr><tr><td>Total unfunded credit commitments</td><td>$526,868</td><td>497,242</td></tr></table>



## Allowance for Credit Losses

Table 6.5 presents the allowance for credit losses, which consists of the allowance for loan losses and the allowance for unfunded credit commitments.

Table 6.5: Allowance for Credit Losses

<table><tr><td rowspan="2">(in millions)</td><td colspan="5">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td><td>2012</td><td>2011</td></tr><tr><td>Balance, beginning of year</td><td>$ 13,169</td><td>14,971</td><td>17,477</td><td>19,668</td><td>23,463</td></tr><tr><td>Provision for credit losses</td><td>2,442</td><td>1,395</td><td>2,309</td><td>7,217</td><td>7,899</td></tr><tr><td>Interest income on certain impaired loans (1)</td><td>(198)</td><td>(211)</td><td>(264)</td><td>(315)</td><td>(332)</td></tr><tr><td>Loan charge-offs:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>(734)</td><td>(627)</td><td>(739)</td><td>(1,404)</td><td>(1,681)</td></tr><tr><td>Real estate mortgage</td><td>(59)</td><td>(66)</td><td>(190)</td><td>(382)</td><td>(636)</td></tr><tr><td>Real estate construction</td><td>(4)</td><td>(9)</td><td>(28)</td><td>(191)</td><td>(351)</td></tr><tr><td>Lease financing</td><td>(14)</td><td>(15)</td><td>(34)</td><td>(24)</td><td>(41)</td></tr><tr><td>Total commercial</td><td>(811)</td><td>(717)</td><td>(991)</td><td>(2,001)</td><td>(2,709)</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>(507)</td><td>(721)</td><td>(1,439)</td><td>(3,020)</td><td>(3,896)</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>(635)</td><td>(864)</td><td>(1,579)</td><td>(3,437)</td><td>(3,765)</td></tr><tr><td>Credit card</td><td>(1,116)</td><td>(1,025)</td><td>(1,022)</td><td>(1,105)</td><td>(1,458)</td></tr><tr><td>Automobile</td><td>(742)</td><td>(729)</td><td>(625)</td><td>(651)</td><td>(797)</td></tr><tr><td>Other revolving credit and installment</td><td>(643)</td><td>(668)</td><td>(754)</td><td>(759)</td><td>(990)</td></tr><tr><td>Total consumer</td><td>(3,643)</td><td>(4,007)</td><td>(5,419)</td><td>(8,972)</td><td>(10,906)</td></tr><tr><td>Total loan charge-offs</td><td>(4,454)</td><td>(4,724)</td><td>(6,410)</td><td>(10,973)</td><td>(13,615)</td></tr><tr><td>Loan recoveries:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>252</td><td>369</td><td>396</td><td>472</td><td>426</td></tr><tr><td>Real estate mortgage</td><td>127</td><td>160</td><td>226</td><td>163</td><td>143</td></tr><tr><td>Real estate construction</td><td>37</td><td>136</td><td>137</td><td>124</td><td>146</td></tr><tr><td>Lease financing</td><td>8</td><td>8</td><td>17</td><td>20</td><td>25</td></tr><tr><td>Total commercial</td><td>424</td><td>673</td><td>776</td><td>779</td><td>740</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>245</td><td>212</td><td>246</td><td>157</td><td>405</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>259</td><td>238</td><td>269</td><td>260</td><td>218</td></tr><tr><td>Credit card</td><td>175</td><td>161</td><td>127</td><td>188</td><td>257</td></tr><tr><td>Automobile</td><td>325</td><td>349</td><td>322</td><td>364</td><td>449</td></tr><tr><td>Other revolving credit and installment</td><td>134</td><td>146</td><td>161</td><td>191</td><td>247</td></tr><tr><td>Total consumer</td><td>1,138</td><td>1,106</td><td>1,125</td><td>1,160</td><td>1,576</td></tr><tr><td>Total loan recoveries</td><td>1,562</td><td>1,779</td><td>1,901</td><td>1,939</td><td>2,316</td></tr><tr><td>Net loan charge-offs (2)</td><td>(2,892)</td><td>(2,945)</td><td>(4,509)</td><td>(9,034)</td><td>(11,299)</td></tr><tr><td>Other</td><td>(9)</td><td>(41)</td><td>(42)</td><td>(59)</td><td>(63)</td></tr><tr><td>Balance, end of year</td><td>$ 12,512</td><td>13,169</td><td>14,971</td><td>17,477</td><td>19,668</td></tr><tr><td>Components:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Allowance for loan losses</td><td>$ 11,545</td><td>12,319</td><td>14,502</td><td>17,060</td><td>19,372</td></tr><tr><td>Allowance for unfunded credit commitments</td><td>967</td><td>850</td><td>469</td><td>417</td><td>296</td></tr><tr><td>Allowance for credit losses (3)</td><td>$ 12,512</td><td>13,169</td><td>14,971</td><td>17,477</td><td>19,668</td></tr><tr><td>Net loan charge-offs as a percentage of average total loans (2)</td><td>0.33%</td><td>0.35</td><td>0.56</td><td>1.17</td><td>1.49</td></tr><tr><td>Allowance for loan losses as a percentage of total loans (3)</td><td>1.26</td><td>1.43</td><td>1.76</td><td>2.13</td><td>2.52</td></tr><tr><td>Allowance for credit losses as a percentage of total loans (3)</td><td>1.37</td><td>1.53</td><td>1.82</td><td>2.19</td><td>2.56</td></tr></table>

(1) Certain impaired loans with an allowance calculated by discounting expected cash flows using the loan's effective interest rate over the remaining life of the loan recognize reductions in the allowance as interest income.

(2) For PCI loans, charge-offs are only recorded to the extent that losses exceed the purchase accounting estimates.

(3) The allowance for credit losses includes $1 million, $11 million, $30 million, $117 million and $231 million at December 31, 2015, 2014, 2013, 2012, and 2011, respectively, related to PCI loans acquired from Wachovia. Loans acquired from Wachovia are included in total loans net of related purchase accounting net write-downs.



## Note 6: Loans and Allowance for Credit Losses (continued)

Table 6.6 summarizes the activity in the allowance for credit losses by our commercial and consumer portfolio segments.

Table 6.6: Allowance Activity by Portfolio Segment

<table><tr><td rowspan="3">(in millions)</td><td colspan="6">Year ended December 31,</td></tr><tr><td rowspan="2">Commercial</td><td rowspan="2">Consumer</td><td rowspan="2">Total</td><td colspan="3">2014</td></tr><tr><td>Commercial</td><td>Consumer</td><td>Total</td></tr><tr><td>Balance, beginning of year</td><td>$ 6,377</td><td>6,792</td><td>13,169</td><td>6,103</td><td>8,868</td><td>14,971</td></tr><tr><td>Provision for credit losses</td><td>908</td><td>1,534</td><td>2,442</td><td>342</td><td>1,053</td><td>1,395</td></tr><tr><td>Interest income on certain impaired loans</td><td>(17)</td><td>(181)</td><td>(198)</td><td>(20)</td><td>(191)</td><td>(211)</td></tr><tr><td>Loan charge-offs</td><td>(811)</td><td>(3,643)</td><td>(4,454)</td><td>(717)</td><td>(4,007)</td><td>(4,724)</td></tr><tr><td>Loan recoveries</td><td>424</td><td>1,138</td><td>1,562</td><td>673</td><td>1,106</td><td>1,779</td></tr><tr><td>Net loan charge-offs</td><td>(387)</td><td>(2,505)</td><td>(2,892)</td><td>(44)</td><td>(2,901)</td><td>(2,945)</td></tr><tr><td>Other</td><td>(9)</td><td>—</td><td>(9)</td><td>(4)</td><td>(37)</td><td>(41)</td></tr><tr><td>Balance, end of year</td><td>$ 6,872</td><td>5,640</td><td>12,512</td><td>6,377</td><td>6,792</td><td>13,169</td></tr></table>

Table 6.7 disaggregates our allowance for credit losses and recorded investment in loans by impairment methodology.

Table 6.7: Allowance by Impairment Methodology

<table><tr><td rowspan="2">(in millions)</td><td colspan="4">Allowance for credit losses</td><td colspan="3">Recorded investment in loans</td></tr><tr><td>Commercial</td><td>Consumer</td><td>Total</td><td>Commercial</td><td>Consumer</td><td>Total</td><td></td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Collectively evaluated (1)</td><td>$ 5,999</td><td>3,436</td><td>9,435</td><td>452,063</td><td>420,705</td><td>872,768</td><td></td></tr><tr><td>Individually evaluated (2)</td><td>872</td><td>2,204</td><td>3,076</td><td>3,808</td><td>20,012</td><td>23,820</td><td></td></tr><tr><td>PCI (3)</td><td>1</td><td>—</td><td>1</td><td>712</td><td>19,259</td><td>19,971</td><td></td></tr><tr><td>Total</td><td>$ 6,872</td><td>5,640</td><td>12,512</td><td>456,583</td><td>459,976</td><td>916,559</td><td></td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Collectively evaluated (1)</td><td>$ 5,482</td><td>3,706</td><td>9,188</td><td>409,560</td><td>404,263</td><td>813,823</td><td></td></tr><tr><td>Individually evaluated (2)</td><td>884</td><td>3,086</td><td>3,970</td><td>3,759</td><td>21,649</td><td>25,408</td><td></td></tr><tr><td>PCI (3)</td><td>11</td><td>—</td><td>11</td><td>1,507</td><td>21,813</td><td>23,320</td><td></td></tr><tr><td>Total</td><td>$ 6,377</td><td>6,792</td><td>13,169</td><td>414,826</td><td>447,725</td><td>862,551</td><td></td></tr></table>

(1) Represents loans collectively evaluated for impairment in accordance with Accounting Standards Codification (ASC) 450-20, Loss Contingencies (formerly FAS 5), and pursuant to amendments by ASU 2010-20 regarding allowance for non-impaired loans.

(2) Represents loans individually evaluated for impairment in accordance with ASC 310-10, Receivables (formerly FAS 114), and pursuant to amendments by ASU 2010-20 regarding allowance for impaired loans.

(3) Represents the allowance and related loan carrying value determined in accordance with ASC 310-30, Receivables – Loans and Debt Securities Acquired with Deteriorated Credit Quality (formerly SOP 3-3) and pursuant to amendments by ASU 2010-20 regarding allowance for PCI loans.

## Credit Quality

We monitor credit quality by evaluating various attributes and utilize such information in our evaluation of the appropriateness of the allowance for credit losses. The following sections provide the credit quality indicators we most closely monitor. The credit quality indicators are generally based on information as of our financial statement date, with the exception of updated Fair Isaac Corporation (FICO) scores and updated loan-to-value (LTV)/combined LTV (CLTV), which are obtained at least quarterly. Generally, these indicators are updated in the second month of each quarter, with updates no older than September 30, 2015. See the “Purchased Credit-Impaired Loans” section of this Note for credit quality information on our PCI portfolio.
COMMERCIAL CREDIT QUALITY INDICATORS In addition to monitoring commercial loan concentration risk, we manage a consistent process for assessing commercial loan credit quality. Generally, commercial loans are subject to individual risk assessment using our internal borrower and collateral quality ratings. Our ratings are aligned to Pass and Criticized categories. The Criticized category includes Special Mention, Substandard, and Doubtful categories which are defined by bank regulatory agencies.

Table 6.8 provides a breakdown of outstanding commercial loans by risk category. Of the $7.1 billion in criticized commercial real estate (CRE) loans at December 31, 2015, $1.0 billion has been placed on nonaccrual status and written down to net realizable collateral value. CRE loans have a high level of monitoring in place to manage these assets and mitigate loss exposure.



Table 6.8: Commercial Loans by Risk Category

<table><tr><td>(in millions)</td><td>Commercial and industrial</td><td>Real estate mortgage</td><td>Real estate construction</td><td>Lease financing</td><td>Total</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>By risk category:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Pass</td><td>$ 281,356</td><td>115,025</td><td>21,546</td><td>11,772</td><td>429,699</td></tr><tr><td>Criticized</td><td>18,458</td><td>6,593</td><td>526</td><td>595</td><td>26,172</td></tr><tr><td>Total commercial loans (excluding PCI)</td><td>299,814</td><td>121,618</td><td>22,072</td><td>12,367</td><td>455,871</td></tr><tr><td>Total commercial PCI loans (carrying value)</td><td>78</td><td>542</td><td>92</td><td>—</td><td>712</td></tr><tr><td>Total commercial loans</td><td>$ 299,892</td><td>122,160</td><td>22,164</td><td>12,367</td><td>456,583</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>By risk category:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Pass</td><td>$ 255,611</td><td>103,319</td><td>17,661</td><td>11,723</td><td>388,314</td></tr><tr><td>Criticized</td><td>16,109</td><td>7,416</td><td>896</td><td>584</td><td>25,005</td></tr><tr><td>Total commercial loans (excluding PCI)</td><td>271,720</td><td>110,735</td><td>18,557</td><td>12,307</td><td>413,319</td></tr><tr><td>Total commercial PCI loans (carrying value)</td><td>75</td><td>1,261</td><td>171</td><td>—</td><td>1,507</td></tr><tr><td>Total commercial loans</td><td>$ 271,795</td><td>111,996</td><td>18,728</td><td>12,307</td><td>414,826</td></tr></table>

Table 6.9 provides past due information for commercial loans, which we monitor as part of our credit risk management practices.

Table 6.9: Commercial Loans by Delinquency Status

<table><tr><td>(in millions)</td><td>Commercial and industrial</td><td>Real estate mortgage</td><td>Real estate construction</td><td>Lease financing</td><td>Total</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>By delinquency status:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Current-29 DPD and still accruing</td><td>$ 297,847</td><td>120,415</td><td>21,920</td><td>12,313</td><td>452,495</td></tr><tr><td>30-89 DPD and still accruing</td><td>507</td><td>221</td><td>82</td><td>28</td><td>838</td></tr><tr><td>90+ DPD and still accruing</td><td>97</td><td>13</td><td>4</td><td>—</td><td>114</td></tr><tr><td>Nonaccrual loans</td><td>1,363</td><td>969</td><td>66</td><td>26</td><td>2,424</td></tr><tr><td>Total commercial loans (excluding PCI)</td><td>299,814</td><td>121,618</td><td>22,072</td><td>12,367</td><td>455,871</td></tr><tr><td>Total commercial PCI loans (carrying value)</td><td>78</td><td>542</td><td>92</td><td>—</td><td>712</td></tr><tr><td>Total commercial loans</td><td>$ 299,892</td><td>122,160</td><td>22,164</td><td>12,367</td><td>456,583</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>By delinquency status:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Current-29 DPD and still accruing</td><td>$ 270,624</td><td>109,032</td><td>18,345</td><td>12,251</td><td>410,252</td></tr><tr><td>30-89 DPD and still accruing</td><td>527</td><td>197</td><td>25</td><td>32</td><td>781</td></tr><tr><td>90+ DPD and still accruing</td><td>31</td><td>16</td><td>—</td><td>—</td><td>47</td></tr><tr><td>Nonaccrual loans</td><td>538</td><td>1,490</td><td>187</td><td>24</td><td>2,239</td></tr><tr><td>Total commercial loans (excluding PCI)</td><td>271,720</td><td>110,735</td><td>18,557</td><td>12,307</td><td>413,319</td></tr><tr><td>Total commercial PCI loans (carrying value)</td><td>75</td><td>1,261</td><td>171</td><td>—</td><td>1,507</td></tr><tr><td>Total commercial loans</td><td>$ 271,795</td><td>111,996</td><td>18,728</td><td>12,307</td><td>414,826</td></tr></table>



## Note 6: Loans and Allowance for Credit Losses (continued)

CONSUMER CREDIT QUALITY INDICATORS We have various classes of consumer loans that present unique risks. Loan delinquency, FICO credit scores and LTV for loan types are common credit quality indicators that we monitor and utilize in our evaluation of the appropriateness of the allowance for credit losses for the consumer portfolio segment.
Many of our loss estimation techniques used for the allowance for credit losses rely on delinquency-based models; therefore, delinquency is an important indicator of credit quality and the establishment of our allowance for credit losses. Table 6.10 provides the outstanding balances of our consumer portfolio by delinquency status.

Table 6.10: Consumer Loans by Delinquency Status

<table><tr><td>(in millions)</td><td>Real estate 1-4 family first mortgage</td><td>Real estate 1-4 family junior lien mortgage</td><td>Credit card</td><td>Automobile</td><td>Other revolving credit and installment</td><td>Total</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>By delinquency status:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Current-29 DPD</td><td>$ 225,195</td><td>51,778</td><td>33,208</td><td>58,503</td><td>38,690</td><td>407,374</td></tr><tr><td>30-59 DPD</td><td>2,072</td><td>325</td><td>257</td><td>1,121</td><td>175</td><td>3,950</td></tr><tr><td>60-89 DPD</td><td>821</td><td>184</td><td>177</td><td>253</td><td>107</td><td>1,542</td></tr><tr><td>90-119 DPD</td><td>402</td><td>110</td><td>150</td><td>84</td><td>86</td><td>832</td></tr><tr><td>120-179 DPD</td><td>460</td><td>145</td><td>246</td><td>4</td><td>21</td><td>876</td></tr><tr><td>180+ DPD</td><td>3,376</td><td>393</td><td>1</td><td>1</td><td>19</td><td>3,790</td></tr><tr><td>Government insured/guaranteed loans (1)</td><td>22,353</td><td>—</td><td>—</td><td>—</td><td>—</td><td>22,353</td></tr><tr><td>Total consumer loans (excluding PCI)</td><td>254,679</td><td>52,935</td><td>34,039</td><td>59,966</td><td>39,098</td><td>440,717</td></tr><tr><td>Total consumer PCI loans (carrying value)</td><td>19,190</td><td>69</td><td>—</td><td>—</td><td>—</td><td>19,259</td></tr><tr><td>Total consumer loans</td><td>$ 273,869</td><td>53,004</td><td>34,039</td><td>59,966</td><td>39,098</td><td>459,976</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>By delinquency status:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Current-29 DPD</td><td>$ 208,642</td><td>58,182</td><td>30,356</td><td>54,365</td><td>35,356</td><td>386,901</td></tr><tr><td>30-59 DPD</td><td>2,415</td><td>398</td><td>239</td><td>1,056</td><td>180</td><td>4,288</td></tr><tr><td>60-89 DPD</td><td>993</td><td>220</td><td>160</td><td>235</td><td>111</td><td>1,719</td></tr><tr><td>90-119 DPD</td><td>488</td><td>158</td><td>136</td><td>78</td><td>82</td><td>942</td></tr><tr><td>120-179 DPD</td><td>610</td><td>194</td><td>227</td><td>5</td><td>21</td><td>1,057</td></tr><tr><td>180+ DPD</td><td>4,258</td><td>464</td><td>1</td><td>1</td><td>13</td><td>4,737</td></tr><tr><td>Government insured/guaranteed loans (1)</td><td>26,268</td><td>—</td><td>—</td><td>—</td><td>—</td><td>26,268</td></tr><tr><td>Total consumer loans (excluding PCI)</td><td>243,674</td><td>59,616</td><td>31,119</td><td>55,740</td><td>35,763</td><td>425,912</td></tr><tr><td>Total consumer PCI loans (carrying value)</td><td>21,712</td><td>101</td><td>—</td><td>—</td><td>—</td><td>21,813</td></tr><tr><td>Total consumer loans</td><td>$ 265,386</td><td>59,717</td><td>31,119</td><td>55,740</td><td>35,763</td><td>447,725</td></tr></table>

(1) Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA. Loans insured/guaranteed by the FHA/VA and 90+ DPD totaled $12.4 billion at December 31, 2015, compared with $16.2 billion at December 31, 2014.

Of the $5.5 billion of consumer loans not government insured/guaranteed that are 90 days or more past due at December 31, 2015, $867 million was accruing, compared with $6.7 billion past due and $873 million accruing at December 31, 2014.

Real estate 1-4 family first mortgage loans 180 days or more past due totaled $3.4 billion, or 1.3% of total first mortgages (excluding PCI), at December 31, 2015, compared with $4.3 billion, or 1.7%, at December 31, 2014.

Table 6.11 provides a breakdown of our consumer portfolio by updated FICO. We obtain FICO scores at loan origination and the scores are updated at least quarterly. The majority of our portfolio is underwritten with a FICO score of 680 and above. FICO is not available for certain loan types and may not be obtained if we deem it unnecessary due to strong collateral and other borrower attributes, primarily security-based loans of $7.0 billion at December 31, 2015, and $5.9 billion at December 31, 2014.



Table 6.11: Consumer Loans by FICO

<table><tr><td>(in millions)</td><td>Real estate 1-4 family first mortgage</td><td>Real estate 1-4 family junior lien mortgage</td><td>Credit card</td><td>Automobile</td><td>Other revolving credit and installment</td><td>Total</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>By updated FICO:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>&lt; 600</td><td>$ 8,716</td><td>3,025</td><td>2,927</td><td>9,260</td><td>965</td><td>24,893</td></tr><tr><td>600-639</td><td>6,961</td><td>2,367</td><td>2,875</td><td>6,619</td><td>1,086</td><td>19,908</td></tr><tr><td>640-679</td><td>13,006</td><td>4,613</td><td>5,354</td><td>10,014</td><td>2,416</td><td>35,403</td></tr><tr><td>680-719</td><td>24,460</td><td>7,863</td><td>6,857</td><td>10,947</td><td>4,388</td><td>54,515</td></tr><tr><td>720-759</td><td>38,309</td><td>10,966</td><td>7,017</td><td>8,279</td><td>6,010</td><td>70,581</td></tr><tr><td>760-799</td><td>92,975</td><td>16,369</td><td>5,693</td><td>7,761</td><td>8,351</td><td>131,149</td></tr><tr><td>800+</td><td>44,452</td><td>6,895</td><td>3,090</td><td>6,654</td><td>6,510</td><td>67,601</td></tr><tr><td>No FICO available</td><td>3,447</td><td>837</td><td>226</td><td>432</td><td>2,395</td><td>7,337</td></tr><tr><td>FICO not required</td><td>—</td><td>—</td><td>—</td><td>—</td><td>6,977</td><td>6,977</td></tr><tr><td>Government insured/guaranteed loans (1)</td><td>22,353</td><td>—</td><td>—</td><td>—</td><td>—</td><td>22,353</td></tr><tr><td>Total consumer loans (excluding PCI)</td><td>254,679</td><td>52,935</td><td>34,039</td><td>59,966</td><td>39,098</td><td>440,717</td></tr><tr><td>Total consumer PCI loans (carrying value)</td><td>19,190</td><td>69</td><td>—</td><td>—</td><td>—</td><td>19,259</td></tr><tr><td>Total consumer loans</td><td>$ 273,869</td><td>53,004</td><td>34,039</td><td>59,966</td><td>39,098</td><td>459,976</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>By updated FICO:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>&lt; 600</td><td>$ 11,166</td><td>4,001</td><td>2,639</td><td>8,825</td><td>894</td><td>27,525</td></tr><tr><td>600-639</td><td>7,866</td><td>2,794</td><td>2,588</td><td>6,236</td><td>1,058</td><td>20,542</td></tr><tr><td>640-679</td><td>13,894</td><td>5,324</td><td>4,931</td><td>9,352</td><td>2,366</td><td>35,867</td></tr><tr><td>680-719</td><td>24,412</td><td>8,970</td><td>6,285</td><td>9,994</td><td>4,389</td><td>54,050</td></tr><tr><td>720-759</td><td>35,490</td><td>12,171</td><td>6,407</td><td>7,475</td><td>5,896</td><td>67,439</td></tr><tr><td>760-799</td><td>82,123</td><td>17,897</td><td>5,234</td><td>7,315</td><td>7,673</td><td>120,242</td></tr><tr><td>800+</td><td>39,219</td><td>7,581</td><td>2,758</td><td>6,184</td><td>5,819</td><td>61,561</td></tr><tr><td>No FICO available</td><td>3,236</td><td>878</td><td>277</td><td>359</td><td>1,814</td><td>6,564</td></tr><tr><td>FICO not required</td><td>—</td><td>—</td><td>—</td><td>—</td><td>5,854</td><td>5,854</td></tr><tr><td>Government insured/guaranteed loans (1)</td><td>26,268</td><td>—</td><td>—</td><td>—</td><td>—</td><td>26,268</td></tr><tr><td>Total consumer loans (excluding PCI)</td><td>243,674</td><td>59,616</td><td>31,119</td><td>55,740</td><td>35,763</td><td>425,912</td></tr><tr><td>Total consumer PCI loans (carrying value)</td><td>21,712</td><td>101</td><td>—</td><td>—</td><td>—</td><td>21,813</td></tr><tr><td>Total consumer loans</td><td>$ 265,386</td><td>59,717</td><td>31,119</td><td>55,740</td><td>35,763</td><td>447,725</td></tr></table>

(1) Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA.

LTV refers to the ratio comparing the loan’s unpaid principal balance to the property’s collateral value. CLTV refers to the combination of first mortgage and junior lien mortgage (including unused lien amounts for credit line products) ratios. LTVs and CLTVs are updated quarterly using a cascade approach which first uses values provided by automated valuation models (AVMs) for the property. If an AVM is not available, then the value is estimated using the original appraised value adjusted by the change in Home Price Index (HPI) for the property location. If an HPI is not available, the original appraised value is used. The HPI value is normally the only method considered for high value properties, generally with an original value of $1 million or more, as the AVM values have proven less accurate for these properties.
Table 6.12 shows the most updated LTV and CLTV distribution of the real estate 1-4 family first and junior lien mortgage loan portfolios. We consider the trends in residential real estate markets as we monitor credit risk and establish our allowance for credit losses. In the event of a default, any loss should be limited to the portion of the loan amount in excess of the net realizable value of the underlying real estate collateral value. Certain loans do not have an LTV or CLTV primarily due to industry data availability and portfolios acquired from or serviced by other institutions.



## Note 6: Loans and Allowance for Credit Losses (continued)

Table 6.12: Consumer Loans by LTV/CLTV

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">December 31, 2015</td><td colspan="3">December 31, 2014</td></tr><tr><td>Real estate 1-4 family first mortgage by LTV</td><td>Real estate 1-4 family junior lien mortgage by CLTV</td><td>Total</td><td>Real estate 1-4 family first mortgage by LTV</td><td>Real estate 1-4 family junior lien mortgage by CLTV</td><td>Total</td></tr><tr><td>By LTV/CLTV:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>0-60%</td><td>$ 109,558</td><td>15,805</td><td>125,363</td><td>95,719</td><td>15,603</td><td>111,322</td></tr><tr><td>60.01-80%</td><td>92,005</td><td>16,579</td><td>108,584</td><td>86,112</td><td>17,651</td><td>103,763</td></tr><tr><td>80.01-100%</td><td>22,765</td><td>11,385</td><td>34,150</td><td>25,170</td><td>14,004</td><td>39,174</td></tr><tr><td>100.01-120% (1)</td><td>4,480</td><td>5,545</td><td>10,025</td><td>6,133</td><td>7,254</td><td>13,387</td></tr><tr><td>&gt; 120% (1)</td><td>2,065</td><td>3,051</td><td>5,116</td><td>2,856</td><td>4,058</td><td>6,914</td></tr><tr><td>No LTV/CLTV available</td><td>1,453</td><td>570</td><td>2,023</td><td>1,416</td><td>1,046</td><td>2,462</td></tr><tr><td>Government insured/guaranteed loans (2)</td><td>22,353</td><td>—</td><td>22,353</td><td>26,268</td><td>—</td><td>26,268</td></tr><tr><td>Total consumer loans (excluding PCI)</td><td>254,679</td><td>52,935</td><td>307,614</td><td>243,674</td><td>59,616</td><td>303,290</td></tr><tr><td>Total consumer PCI loans (carrying value)</td><td>19,190</td><td>69</td><td>19,259</td><td>21,712</td><td>101</td><td>21,813</td></tr><tr><td>Total consumer loans</td><td>$ 273,869</td><td>53,004</td><td>326,873</td><td>265,386</td><td>59,717</td><td>325,103</td></tr></table>

(1) Reflects total loan balances with LTV/CLTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 100% LTV/CLTV.

(2) Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA.

NONACCRUAL LOANS Table 6.13 provides loans on nonaccrual status. PCI loans are excluded from this table because they continue to earn interest from accretable yield, independent of performance in accordance with their contractual terms.

Table 6.13: Nonaccrual Loans

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">December 31,</td></tr><tr><td>2015</td><td>2014</td></tr><tr><td>Commercial:</td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 1,363</td><td>538</td></tr><tr><td>Real estate mortgage</td><td>969</td><td>1,490</td></tr><tr><td>Real estate construction</td><td>66</td><td>187</td></tr><tr><td>Lease financing</td><td>26</td><td>24</td></tr><tr><td>Total commercial (1)</td><td>2,424</td><td>2,239</td></tr><tr><td>Consumer:</td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage (2)</td><td>7,293</td><td>8,583</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>1,495</td><td>1,848</td></tr><tr><td>Automobile</td><td>121</td><td>137</td></tr><tr><td>Other revolving credit and installment</td><td>49</td><td>41</td></tr><tr><td>Total consumer</td><td>8,958</td><td>10,609</td></tr><tr><td>Total nonaccrual loans (excluding PCI)</td><td>$ 11,382</td><td>12,848</td></tr></table>

(1) Includes LHFS of $0 million and $1 million at December 31, 2015 and 2014, respectively.

(2) Includes MHFS of $177 million and $177 million at December 31, 2015 and 2014, respectively.

LOANS IN PROCESS OF FORECLOSURE Our recorded investment in consumer mortgage loans collateralized by residential real estate property that are in process of foreclosure was $11.0 billion and $12.7 billion at December 31, 2015 and 2014, respectively, which included $6.2 billion and $6.6 billion, respectively, of loans that are government insured/guaranteed. We commence the foreclosure process on consumer real estate loans when a borrower becomes 120 days delinquent in accordance with Consumer Finance Protection Bureau Guidelines. Foreclosure procedures and timelines vary depending on whether the property address resides in a judicial or non-judicial state. Judicial states require the foreclosure to be processed through the state's courts while non-judicial states are processed without court intervention. Foreclosure timelines vary according to state law.



LOANS 90 DAYS OR MORE PAST DUE AND STILL ACCRUING Certain loans 90 days or more past due as to interest or principal are still accruing, because they are (1) well-secured and in the process of collection or (2) real estate 1-4 family mortgage loans or consumer loans exempt under regulatory rules from being classified as nonaccrual until later delinquency, usually 120 days past due. PCI loans of 2.9 billion at December 31, 2015, and 3.7 billion at December 31, 2014, are not included in these past due and still accruing loans even though they are 90 days or more contractually past due. These PCI loans are considered to be accruing because they continue to earn interest from accretable yield, independent of performance in accordance with their contractual terms.

Table 6.14 shows non-PCI loans 90 days or more past due and still accruing by class for loans not government insured/guaranteed.

Table 6.14: Loans 90 Days or More Past Due and Still Accruing

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Loans 90 days or more past due and still accruing:</td><td></td><td></td></tr><tr><td>Total (excluding PCI):</td><td>$ 14,380</td><td>17,810</td></tr><tr><td>Less: FHA insured/guaranteed by the VA (1)(2)</td><td>13,373</td><td>16,827</td></tr><tr><td>Less: Student loans guaranteed under the FFELP (3)</td><td>26</td><td>63</td></tr><tr><td>Total, not government insured/guaranteed</td><td>$ 981</td><td>920</td></tr><tr><td>By segment and class, not government insured/guaranteed:</td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 97</td><td>31</td></tr><tr><td>Real estate mortgage</td><td>13</td><td>16</td></tr><tr><td>Real estate construction</td><td>4</td><td>—</td></tr><tr><td>Total commercial</td><td>114</td><td>47</td></tr><tr><td>Consumer:</td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage (2)</td><td>224</td><td>260</td></tr><tr><td>Real estate 1-4 family junior lien mortgage (2)</td><td>65</td><td>83</td></tr><tr><td>Credit card</td><td>397</td><td>364</td></tr><tr><td>Automobile</td><td>79</td><td>73</td></tr><tr><td>Other revolving credit and installment</td><td>102</td><td>93</td></tr><tr><td>Total consumer</td><td>867</td><td>873</td></tr><tr><td>Total, not government insured/guaranteed</td><td>$ 981</td><td>920</td></tr></table>

(1) Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA.

(2) Includes mortgage loans held for sale 90 days or more past due and still accruing.

(3) Represents loans whose repayments are predominantly guaranteed by agencies on behalf of the U.S. Department of Education under the FFELP.



## Note 6: Loans and Allowance for Credit Losses (continued)

IMPAIRED LOANS Table 6.15 summarizes key information for impaired loans. Our impaired loans predominantly include loans on nonaccrual status in the commercial portfolio segment and loans modified in a TDR, whether on accrual or nonaccrual status. These impaired loans generally have estimated losses which are included in the allowance for credit losses. We have impaired loans with no allowance for credit losses when loss content has been previously recognized through charge-offs and we do not anticipate additional charge-offs or losses, or certain loans are currently performing in accordance with their terms and for which no loss has been estimated. Impaired loans exclude PCI loans. Table 6.15 includes trial modifications that totaled $402 million at December 31, 2015, and $452 million at December 31, 2014.

For additional information on our impaired loans and allowance for credit losses, see Note 1 (Summary of Significant Accounting Policies).

Table 6.15: Impaired Loans Summary

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Unpaid principal balance (1)</td><td colspan="3">Recorded investment</td></tr><tr><td>Impaired loans</td><td>Impaired loans with related allowance for credit losses</td><td>Related allowance for credit losses</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 2,746</td><td>1,835</td><td>1,648</td><td>435</td></tr><tr><td>Real estate mortgage</td><td>2,369</td><td>1,815</td><td>1,773</td><td>405</td></tr><tr><td>Real estate construction</td><td>262</td><td>131</td><td>112</td><td>23</td></tr><tr><td>Lease financing</td><td>38</td><td>27</td><td>27</td><td>9</td></tr><tr><td>Total commercial</td><td>5,415</td><td>3,808</td><td>3,560</td><td>872</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>19,626</td><td>17,121</td><td>11,057</td><td>1,643</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>2,704</td><td>2,408</td><td>1,859</td><td>447</td></tr><tr><td>Credit card</td><td>299</td><td>299</td><td>299</td><td>94</td></tr><tr><td>Automobile</td><td>173</td><td>105</td><td>41</td><td>5</td></tr><tr><td>Other revolving credit and installment</td><td>86</td><td>79</td><td>71</td><td>15</td></tr><tr><td>Total consumer (2)</td><td>22,888</td><td>20,012</td><td>13,327</td><td>2,204</td></tr><tr><td>Total impaired loans (excluding PCI)</td><td>$ 28,303</td><td>23,820</td><td>16,887</td><td>3,076</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 1,524</td><td>926</td><td>757</td><td>240</td></tr><tr><td>Real estate mortgage</td><td>3,190</td><td>2,483</td><td>2,405</td><td>591</td></tr><tr><td>Real estate construction</td><td>491</td><td>331</td><td>308</td><td>45</td></tr><tr><td>Lease financing</td><td>33</td><td>19</td><td>19</td><td>8</td></tr><tr><td>Total commercial</td><td>5,238</td><td>3,759</td><td>3,489</td><td>884</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>21,324</td><td>18,600</td><td>12,433</td><td>2,322</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>3,094</td><td>2,534</td><td>2,009</td><td>653</td></tr><tr><td>Credit card</td><td>338</td><td>338</td><td>338</td><td>98</td></tr><tr><td>Automobile</td><td>190</td><td>127</td><td>55</td><td>8</td></tr><tr><td>Other revolving credit and installment</td><td>60</td><td>50</td><td>42</td><td>5</td></tr><tr><td>Total consumer (2)</td><td>25,006</td><td>21,649</td><td>14,877</td><td>3,086</td></tr><tr><td>Total impaired loans (excluding PCI)</td><td>$ 30,244</td><td>25,408</td><td>18,366</td><td>3,970</td></tr></table>

(1) Excludes the unpaid principal balance for loans that have been fully charged off or otherwise have zero recorded investment.

(2) Years ended December 31, 2015 and 2014, include the recorded investment of $1.8 billion and $2.1 billion, respectively, of government insured/guaranteed loans that are predominantly insured by the FHA or guaranteed by the VA and generally do not have an allowance. Impaired loans may also have limited, if any, allowance when the recorded investment of the loan approximates estimated net realizable value as a result of charge-offs prior to a TDR modification.



Commitments to lend additional funds on loans whose terms have been modified in a TDR amounted to $363 million and $341 million at December 31, 2015 and 2014, respectively.

Table 6.16 provides the average recorded investment in impaired loans and the amount of interest income recognized on impaired loans by portfolio segment and class.

Table 6.16: Average Recorded Investment in Impaired Loans

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">2015</td><td colspan="3">2014</td><td>2013</td></tr><tr><td>Average recorded investment</td><td>Recognized interest income</td><td>Average recorded investment</td><td>Recognized interest income</td><td>Average recorded investment</td><td>Recognized investment income</td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 1,240</td><td>80</td><td>1,089</td><td>77</td><td>1,508</td><td>94</td><td></td></tr><tr><td>Real estate mortgage</td><td>2,128</td><td>140</td><td>2,924</td><td>150</td><td>3,842</td><td>141</td><td></td></tr><tr><td>Real estate construction</td><td>246</td><td>25</td><td>457</td><td>39</td><td>966</td><td>35</td><td></td></tr><tr><td>Lease financing</td><td>26</td><td>—</td><td>28</td><td>—</td><td>38</td><td>1</td><td></td></tr><tr><td>Total commercial</td><td>3,640</td><td>245</td><td>4,498</td><td>266</td><td>6,354</td><td>271</td><td></td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>17,924</td><td>921</td><td>19,086</td><td>934</td><td>19,419</td><td>973</td><td></td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>2,480</td><td>137</td><td>2,547</td><td>142</td><td>2,498</td><td>143</td><td></td></tr><tr><td>Credit card</td><td>317</td><td>39</td><td>381</td><td>46</td><td>480</td><td>57</td><td></td></tr><tr><td>Automobile</td><td>115</td><td>13</td><td>154</td><td>18</td><td>232</td><td>29</td><td></td></tr><tr><td>Other revolving credit and installment</td><td>61</td><td>5</td><td>39</td><td>4</td><td>30</td><td>3</td><td></td></tr><tr><td>Total consumer</td><td>20,897</td><td>1,115</td><td>22,207</td><td>1,144</td><td>22,659</td><td>1,205</td><td></td></tr><tr><td>Total impaired loans (excluding PCI)</td><td>$ 24,537</td><td>1,360</td><td>26,705</td><td>1,410</td><td>29,013</td><td>1,476</td><td></td></tr><tr><td>Interest income:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash basis of accounting</td><td></td><td>$ 412</td><td></td><td>435</td><td></td><td>426</td><td></td></tr><tr><td>Other (1)</td><td></td><td>948</td><td></td><td>975</td><td></td><td>1,050</td><td></td></tr><tr><td>Total interest income</td><td></td><td>$ 1,360</td><td></td><td>1,410</td><td></td><td>1,476</td><td></td></tr></table>

(1) Includes interest recognized on accruing TDRs, interest recognized related to certain impaired loans which have an allowance calculated using discounting, and amortization of purchase accounting adjustments related to certain impaired loans.



## Note 6: Loans and Allowance for Credit Losses (continued)

TROUBLED DEBT RESTRUCTURINGS (TDRs) When, for economic or legal reasons related to a borrower's financial difficulties, we grant a concession for other than an insignificant period of time to a borrower that we would not otherwise consider, the related loan is classified as a TDR. We do not consider any loans modified through a loan resolution such as foreclosure or short sale to be a TDR.

We may require some consumer borrowers experiencing financial difficulty to make trial payments generally for a period of three to four months, according to the terms of a planned permanent modification, to determine if they can perform according to those terms. These arrangements represent trial modifications, which we classify and account for as TDRs. While loans are in trial payment programs, their original terms are not considered modified and they continue to advance through delinquency status and accrue interest according to their original terms. The planned modifications for these arrangements predominantly involve interest rate reductions or other interest rate concessions; however, the exact concession type and resulting financial effect are usually not finalized and do not take effect until the loan is permanently modified. The trial period terms are developed in accordance with our proprietary programs or the U.S. Treasury’s Making Home Affordable programs for real estate 1-4 family first lien (i.e. Home Affordable Modification Program – HAMP) and junior lien (i.e. Second Lien Modification Program – 2MP) mortgage loans.
At December 31, 2015, the loans in trial modification period were $130 million under HAMP, $32 million under 2MP and $240 million under proprietary programs, compared with $149 million, $34 million and $269 million at December 31, 2014, respectively. Trial modifications with a recorded investment of $136 million at December 31, 2015, and $167 million at December 31, 2014, were accruing loans and $266 million and $285 million, respectively, were nonaccruing loans. Our experience is that substantially all of the mortgages that enter a trial payment period program are successful in completing the program requirements and are then permanently modified at the end of the trial period. Our allowance process considers the impact of those modifications that are probable to occur.

Table 6.17 summarizes our TDR modifications for the periods presented by primary modification type and includes the financial effects of these modifications. For those loans that modify more than once, the table reflects each modification that occurred during the period. Loans that both modify and pay off within the period, as well as changes in recorded investment during the period for loans modified in prior periods, are not included in the table.



Table 6.17: TDR Modifications

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Principal (2)</td><td colspan="4">Primary modification type (1)</td><td colspan="3">Financial effects of modifications</td></tr><tr><td>Interest rate reduction</td><td>Other concessions (3)</td><td>Total</td><td>Charge- offs (4)</td><td>Weighted average interest rate reduction</td><td>Recorded investment related to interest rate reduction (5)</td><td></td></tr><tr><td>Year ended December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercia1 and industrial</td><td>$ 10</td><td>33</td><td>1,806</td><td>1,849</td><td>62</td><td>1.11</td><td>%</td><td>33</td></tr><tr><td>Real estate mortgage</td><td>14</td><td>133</td><td>904</td><td>1,051</td><td>1</td><td>1.47</td><td></td><td>133</td></tr><tr><td>Real estate construction</td><td>11</td><td>15</td><td>72</td><td>98</td><td>—</td><td>0.95</td><td></td><td>15</td></tr><tr><td>Total commercial</td><td>35</td><td>181</td><td>2,782</td><td>2,998</td><td>63</td><td>1.36</td><td></td><td>181</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>400</td><td>339</td><td>1,892</td><td>2,631</td><td>53</td><td>2.50</td><td></td><td>656</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>34</td><td>99</td><td>172</td><td>305</td><td>43</td><td>3.09</td><td></td><td>127</td></tr><tr><td>Credit card</td><td>—</td><td>166</td><td>—</td><td>166</td><td>—</td><td>11.44</td><td></td><td>166</td></tr><tr><td>Automobile</td><td>1</td><td>5</td><td>87</td><td>93</td><td>38</td><td>8.28</td><td></td><td>5</td></tr><tr><td>Other revolving credit and installment</td><td>—</td><td>27</td><td>8</td><td>35</td><td>1</td><td>5.94</td><td></td><td>27</td></tr><tr><td>Trial modifications (6)</td><td>—</td><td>—</td><td>44</td><td>44</td><td>—</td><td>—</td><td></td><td>—</td></tr><tr><td>Total consumer</td><td>435</td><td>636</td><td>2,203</td><td>3,274</td><td>135</td><td>4.21</td><td></td><td>981</td></tr><tr><td>Total</td><td>$ 470</td><td>817</td><td>4,985</td><td>6,272</td><td>198</td><td>3.77</td><td>%</td><td>1,162</td></tr><tr><td>Year ended December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercia1 and industrial</td><td>$ 4</td><td>51</td><td>914</td><td>969</td><td>36</td><td>1.53</td><td>%</td><td>51</td></tr><tr><td>Real estate mortgage</td><td>7</td><td>182</td><td>929</td><td>1,118</td><td>—</td><td>1.21</td><td></td><td>182</td></tr><tr><td>Real estate construction</td><td>—</td><td>10</td><td>270</td><td>280</td><td>—</td><td>2.12</td><td></td><td>10</td></tr><tr><td>Total commercial</td><td>11</td><td>243</td><td>2,113</td><td>2,367</td><td>36</td><td>1.32</td><td></td><td>243</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>571</td><td>401</td><td>2,690</td><td>3,662</td><td>92</td><td>2.50</td><td></td><td>833</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>50</td><td>114</td><td>246</td><td>410</td><td>64</td><td>3.27</td><td></td><td>157</td></tr><tr><td>Credit card</td><td>—</td><td>155</td><td>—</td><td>155</td><td>—</td><td>11.40</td><td></td><td>155</td></tr><tr><td>Automobile</td><td>2</td><td>5</td><td>85</td><td>92</td><td>36</td><td>8.56</td><td></td><td>5</td></tr><tr><td>Other revolving credit and installment</td><td>—</td><td>12</td><td>16</td><td>28</td><td>—</td><td>5.26</td><td></td><td>12</td></tr><tr><td>Trial modifications (6)</td><td>—</td><td>—</td><td>(74)</td><td>(74)</td><td>—</td><td>—</td><td></td><td>—</td></tr><tr><td>Total consumer</td><td>623</td><td>687</td><td>2,963</td><td>4,273</td><td>192</td><td>3.84</td><td></td><td>1,162</td></tr><tr><td>Total</td><td>$ 634</td><td>930</td><td>5,076</td><td>6,640</td><td>228</td><td>3.41</td><td>%</td><td>1,405</td></tr><tr><td>Year ended December 31, 2013</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercia1 and industrial</td><td>$ 19</td><td>177</td><td>1,081</td><td>1,277</td><td>17</td><td>4.71</td><td>%</td><td>177</td></tr><tr><td>Real estate mortgage</td><td>33</td><td>307</td><td>1,391</td><td>1,731</td><td>8</td><td>1.66</td><td></td><td>308</td></tr><tr><td>Real estate construction</td><td>—</td><td>12</td><td>381</td><td>393</td><td>4</td><td>1.07</td><td></td><td>12</td></tr><tr><td>Total commercial</td><td>52</td><td>496</td><td>2,853</td><td>3,401</td><td>29</td><td>2.72</td><td></td><td>497</td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>1,143</td><td>1,170</td><td>3,681</td><td>5,994</td><td>233</td><td>2.64</td><td></td><td>2,019</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>103</td><td>181</td><td>472</td><td>756</td><td>42</td><td>3.33</td><td></td><td>276</td></tr><tr><td>Credit card</td><td>—</td><td>182</td><td>—</td><td>182</td><td>—</td><td>10.38</td><td></td><td>182</td></tr><tr><td>Automobile</td><td>3</td><td>12</td><td>97</td><td>112</td><td>34</td><td>7.66</td><td></td><td>12</td></tr><tr><td>Other revolving credit and installment</td><td>—</td><td>10</td><td>12</td><td>22</td><td>—</td><td>4.87</td><td></td><td>10</td></tr><tr><td>Trial modifications (6)</td><td>—</td><td>—</td><td>50</td><td>50</td><td>—</td><td>—</td><td></td><td>—</td></tr><tr><td>Total consumer</td><td>1,249</td><td>1,555</td><td>4,312</td><td>7,116</td><td>309</td><td>3.31</td><td></td><td>2,499</td></tr><tr><td>Total</td><td>$ 1,301</td><td>2,051</td><td>7,165</td><td>10,517</td><td>338</td><td>3.21</td><td>%</td><td>2,996</td></tr></table>

(1) Amounts represent the recorded investment in loans after recognizing the effects of the TDR, if any. TDRs may have multiple types of concessions, but are presented only once in the first modification type based on the order presented in the table above. The reported amounts include loans remodified of $2.1 billion, $2.1 billion and $3.1 billion, for the years ended December 31, 2015, 2014, and 2013, respectively. The reported amounts include loans remodified of $2.1 billion, $2.1 billion and $3.1 billion, for the years ended December 31, 2015, 2014, and 2013, respectively.

(2) Principal modifications include principal forgiveness at the time of the modification, contingent principal forgiveness granted over the life of the loan based on borrower performance, and principal that has been legally separated and deferred to the end of the loan, with a zero percent contractual interest rate.

(3) Other concessions include loan renewals, term extensions and other interest and noninterest adjustments, but exclude modifications that also forgive principal and/or reduce the contractual interest rate.

(4) Charge-offs include write-downs of the investment in the loan in the period it is contractually modified. The amount of charge-off will differ from the modification terms if the loan has been charged down prior to the modification based on our policies. In addition, there may be cases where we have a charge-off/down with no legal principal modification. Modifications resulted in legally forgiving principal (actual, contingent or deferred) of $100 million, $149 million and $393 million for the years ended December 31, 2015, 2014, and 2013, respectively.

(5) Reflects the effect of reduced interest rates on loans with an interest rate concession as one of their concession types, which includes loans reported as a principal primary modification type that also have an interest rate concession.

(6) Trial modifications are granted a delay in payments due under the original terms during the trial payment period. However, these loans continue to advance through delinquency status and accrue interest according to their original terms. Any subsequent permanent modification generally includes interest rate related concessions; however, the exact concession type and resulting financial effect are usually not known until the loan is permanently modified. Trial modifications for the period are presented net of previously reported trial modifications that became permanent in the current period.



## Note 6: Loans and Allowance for Credit Losses (continued)

Table 6.18 summarizes permanent modification TDRs that have defaulted in the current period within 12 months of their permanent modification date. We are reporting these defaulted TDRs based on a payment default definition of 90 days past due

Table 6.18: Defaulted TDRs

for the commercial portfolio segment and 60 days past due for the consumer portfolio segment.

<table><tr><td rowspan="3">(in millions)</td><td colspan="4">Recorded investment of defaults</td></tr><tr><td colspan="4">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 66</td><td>62</td><td>235</td><td></td></tr><tr><td>Real estate mortgage</td><td>104</td><td>117</td><td>303</td><td></td></tr><tr><td>Real estate construction</td><td>4</td><td>4</td><td>70</td><td></td></tr><tr><td>Total commercial</td><td>174</td><td>183</td><td>608</td><td></td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>187</td><td>334</td><td>370</td><td></td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>17</td><td>29</td><td>34</td><td></td></tr><tr><td>Credit card</td><td>52</td><td>51</td><td>59</td><td></td></tr><tr><td>Automobile</td><td>13</td><td>14</td><td>18</td><td></td></tr><tr><td>Other revolving credit and installment</td><td>3</td><td>2</td><td>1</td><td></td></tr><tr><td>Total consumer</td><td>272</td><td>430</td><td>482</td><td></td></tr><tr><td>Total</td><td>$ 446</td><td>613</td><td>1,090</td><td></td></tr></table>

## Purchased Credit-Impaired Loans

Substantially all of our PCI loans were acquired from Wachovia on December 31, 2008, at which time we acquired commercial and consumer loans with a carrying value of $18.7 billion and $40.1 billion, respectively. The unpaid principal balance on December 31, 2008 was $98.2 billion for the total of commercial and consumer PCI loans. Table 6.19 presents PCI loans net of any remaining purchase accounting adjustments. Real estate 1-4 family first mortgage PCI loans are predominantly Pick-a-Pay loans.

Table 6.19: PCI Loans

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Commercial:</td><td></td><td></td></tr><tr><td>Commercial and industrial</td><td>$ 78</td><td>75</td></tr><tr><td>Real estate mortgage</td><td>542</td><td>1,261</td></tr><tr><td>Real estate construction</td><td>92</td><td>171</td></tr><tr><td>Total commercial</td><td>712</td><td>1,507</td></tr><tr><td>Consumer:</td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>19,190</td><td>21,712</td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>69</td><td>101</td></tr><tr><td>Total consumer</td><td>19,259</td><td>21,813</td></tr><tr><td>Total PCI loans (carrying value)</td><td>$ 19,971</td><td>23,320</td></tr><tr><td>Total PCI loans (unpaid principal balance)</td><td>$ 28,278</td><td>32,924</td></tr></table>



ACCRETABLE YIELD The excess of cash flows expected to be collected over the carrying value of PCI loans is referred to as the accretable yield and is recognized in interest income using an effective yield method over the remaining life of the loan, or pools of loans. The accretable yield is affected by:

• changes in interest rate indices for variable rate PCI loans – expected future cash flows are based on the variable rates in effect at the time of the regular evaluations of cash flows expected to be collected;

• changes in prepayment assumptions – prepayments affect the estimated life of PCI loans which may change the amount of interest income, and possibly principal, expected to be collected; and
• changes in the expected principal and interest payments over the estimated life – updates to expected cash flows are driven by the credit outlook and actions taken with borrowers. Changes in expected future cash flows from loan modifications are included in the regular evaluations of cash flows expected to be collected.

The change in the accretable yield related to PCI loans since the merger with Wachovia is presented in Table 6.20.

Table 6.20: Change in Accretable Yield

<table><tr><td>(in millions)</td><td>2015</td><td>2014</td><td>2013</td><td>2009-2012</td></tr><tr><td>Total, beginning of period</td><td>$ 17,790</td><td>17,392</td><td>18,548</td><td>10,447</td></tr><tr><td>Addition of accretable yield due to acquisitions</td><td>—</td><td>—</td><td>1</td><td>131</td></tr><tr><td>Accretion into interest income (1)</td><td>(1,429)</td><td>(1,599)</td><td>(1,833)</td><td>(9,351)</td></tr><tr><td>Accretion into noninterest income due to sales (2)</td><td>(28)</td><td>(37)</td><td>(151)</td><td>(242)</td></tr><tr><td>Reclassification from nonaccretable difference for loans with improving credit-related cash flows</td><td>1,166</td><td>2,243</td><td>971</td><td>5,354</td></tr><tr><td>Changes in expected cash flows that do not affect nonaccretable difference (3)</td><td>(1,198)</td><td>(209)</td><td>(144)</td><td>12,209</td></tr><tr><td>Total, end of period</td><td>$ 16,301</td><td>17,790</td><td>17,392</td><td>18,548</td></tr></table>

(1) Includes accretable yield released as a result of settlements with borrowers, which is included in interest income.

(2) Includes accretable yield released as a result of sales to third parties, which is included in noninterest income.

(3) Represents changes in cash flows expected to be collected due to the impact of modifications, changes in prepayment assumptions, changes in interest rates on variable rate PCI loans and sales to third parties.

## COMMERCIAL PCI CREDIT QUALITY INDICATORS Table

6.21 provides a breakdown of commercial PCI loans by risk category.

Table 6.21: Commercial PCI Loans by Risk Category

<table><tr><td>(in millions)</td><td>Commercial and industrial</td><td>Real estate mortgage</td><td>Real estate construction</td><td>Total</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td></tr><tr><td>By risk category:</td><td></td><td></td><td></td><td></td></tr><tr><td>Pass</td><td>$ 35</td><td>298</td><td>68</td><td>401</td></tr><tr><td>Criticized</td><td>43</td><td>244</td><td>24</td><td>311</td></tr><tr><td>Total commercial PCI loans</td><td>$ 78</td><td>542</td><td>92</td><td>712</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td></tr><tr><td>By risk category:</td><td></td><td></td><td></td><td></td></tr><tr><td>Pass</td><td>$ 21</td><td>783</td><td>118</td><td>922</td></tr><tr><td>Criticized</td><td>54</td><td>478</td><td>53</td><td>585</td></tr><tr><td>Total commercial PCI loans</td><td>$ 75</td><td>1,261</td><td>171</td><td>1,507</td></tr></table>



## Note 6: Loans and Allowance for Credit Losses (continued)

Table 6.22 provides past due information for commercial PCI loans.

Table 6.22: Commercial PCI Loans by Delinquency Status

<table><tr><td>(in millions)</td><td>Commercial and industrial</td><td>Real estate mortgage</td><td>Real estate construction</td><td>Total</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td></tr><tr><td>By delinquency status:</td><td></td><td></td><td></td><td></td></tr><tr><td>Current-29 DPD and still accruing</td><td>$ 78</td><td>510</td><td>90</td><td>678</td></tr><tr><td>30-89 DPD and still accruing</td><td>—</td><td>2</td><td>—</td><td>2</td></tr><tr><td>90+ DPD and still accruing</td><td>—</td><td>30</td><td>2</td><td>32</td></tr><tr><td>Total commercial PCI loans</td><td>$ 78</td><td>542</td><td>92</td><td>712</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td></tr><tr><td>By delinquency status:</td><td></td><td></td><td></td><td></td></tr><tr><td>Current-29 DPD and still accruing</td><td>$ 75</td><td>1,135</td><td>161</td><td>1,371</td></tr><tr><td>30-89 DPD and still accruing</td><td>—</td><td>48</td><td>5</td><td>53</td></tr><tr><td>90+ DPD and still accruing</td><td>—</td><td>78</td><td>5</td><td>83</td></tr><tr><td>Total commercial PCI loans</td><td>$ 75</td><td>1,261</td><td>171</td><td>1,507</td></tr></table>

CONSUMER PCI CREDIT QUALITY INDICATORS Our consumer PCI loans were aggregated into several pools of loans at acquisition. Below, we have provided credit quality indicators based on the unpaid principal balance (adjusted for write-

Table 6.23: Consumer PCI Loans by Delinquency Status

(downs) of the individual loans included in the pool, but we have not allocated the remaining purchase accounting adjustments, which were established at a pool level. Table 6.23 provides the delinquency status of consumer PCI loans.

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">December 31, 2015</td><td colspan="3">December 31, 2014</td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>Real estate 1-4 family junior lien mortgage</td><td>Total</td><td>Real estate 1-4 family first mortgage</td><td>Real estate 1-4 family senior lien mortgage</td><td>Total</td></tr><tr><td>By delinquency status:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Current-29 DPD and still accruing</td><td>$ 18,086</td><td>202</td><td>18,288</td><td>19,236</td><td>168</td><td>19,404</td></tr><tr><td>30-59 DPD and still accruing</td><td>1,686</td><td>7</td><td>1,693</td><td>1,987</td><td>7</td><td>1,994</td></tr><tr><td>60-89 DPD and still accruing</td><td>716</td><td>3</td><td>719</td><td>1,051</td><td>3</td><td>1,054</td></tr><tr><td>90-119 DPD and still accruing</td><td>293</td><td>2</td><td>295</td><td>402</td><td>2</td><td>404</td></tr><tr><td>120-179 DPD and still accruing</td><td>319</td><td>3</td><td>322</td><td>440</td><td>3</td><td>443</td></tr><tr><td>180+ DPD and still accruing</td><td>3,035</td><td>12</td><td>3,047</td><td>3,654</td><td>83</td><td>3,737</td></tr><tr><td>Total consumer PCI loans (adjusted unpaid principal balance)</td><td>$ 24,135</td><td>229</td><td>24,364</td><td>26,770</td><td>266</td><td>27,036</td></tr><tr><td>Total consumer PCI loans (carrying value)</td><td>$ 19,190</td><td>69</td><td>19,259</td><td>21,712</td><td>101</td><td>21,813</td></tr></table>



Table 6.24: Consumer PCI Loans by FICO

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">December 31, 2015</td><td colspan="3">December 31, 2014</td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>Real estate 1-4 family junior lien mortgage</td><td>Total</td><td>Real estate 1-4 family first mortgage</td><td>Real estate 1-4 family senior lien mortgage</td><td>Total</td></tr><tr><td>By FICO:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>&lt; 600</td><td>$ 5,737</td><td>52</td><td>5,789</td><td>7,708</td><td>75</td><td>7,783</td></tr><tr><td>600-639</td><td>4,754</td><td>38</td><td>4,792</td><td>5,416</td><td>53</td><td>5,469</td></tr><tr><td>640-679</td><td>6,208</td><td>48</td><td>6,256</td><td>6,718</td><td>69</td><td>6,787</td></tr><tr><td>680-719</td><td>4,283</td><td>43</td><td>4,326</td><td>4,008</td><td>39</td><td>4,047</td></tr><tr><td>720-759</td><td>1,914</td><td>24</td><td>1,938</td><td>1,728</td><td>13</td><td>1,741</td></tr><tr><td>760-799</td><td>910</td><td>13</td><td>923</td><td>875</td><td>6</td><td>881</td></tr><tr><td>800+</td><td>241</td><td>3</td><td>244</td><td>220</td><td>1</td><td>221</td></tr><tr><td>No FICO available</td><td>88</td><td>8</td><td>96</td><td>97</td><td>10</td><td>107</td></tr><tr><td>Total consumer PCI loans (adjusted unpaid principal balance)</td><td>$ 24,135</td><td>229</td><td>24,364</td><td>26,770</td><td>266</td><td>27,036</td></tr><tr><td>Total consumer PCI loans (carrying value)</td><td>$ 19,190</td><td>69</td><td>19,259</td><td>21,712</td><td>101</td><td>21,813</td></tr></table>

Table 6.25 shows the distribution of consumer PCI loans by LTV for real estate 1-4 family first mortgages and by CLTV for real estate 1-4 family junior lien mortgages.

Table 6.25: Consumer PCI Loans by LTV/CLTV

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">December 31, 2015</td><td colspan="3">December 31, 2014</td></tr><tr><td>Real estate 1-4 family first mortgage by LTV</td><td>Real estate 1-4 family junior lien mortgage by CLTV</td><td>Total</td><td>Real estate 1-4 family first mortgage by LTV</td><td>Real estate 1-4 family junior lien mortgage by CLTV</td><td>Total</td></tr><tr><td>By LTV/CLTV:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>0-60%</td><td>$ 5,437</td><td>32</td><td>5,469</td><td>4,309</td><td>34</td><td>4,343</td></tr><tr><td>60.01-80%</td><td>10,036</td><td>65</td><td>10,101</td><td>11,264</td><td>71</td><td>11,335</td></tr><tr><td>80.01-100%</td><td>6,299</td><td>80</td><td>6,379</td><td>7,751</td><td>92</td><td>7,843</td></tr><tr><td>100.01-120% (1)</td><td>1,779</td><td>36</td><td>1,815</td><td>2,437</td><td>44</td><td>2,481</td></tr><tr><td>&gt; 120% (1)</td><td>579</td><td>15</td><td>594</td><td>1,000</td><td>24</td><td>1,024</td></tr><tr><td>No LTV/CLTV available</td><td>5</td><td>1</td><td>6</td><td>9</td><td>1</td><td>10</td></tr><tr><td>Total consumer PCI loans (adjusted unpaid principal balance)</td><td>$ 24,135</td><td>229</td><td>24,364</td><td>26,770</td><td>266</td><td>27,036</td></tr><tr><td>Total consumer PCI loans (carrying value)</td><td>$ 19,190</td><td>69</td><td>19,259</td><td>21,712</td><td>101</td><td>21,813</td></tr></table>

(1) Reflects total loan balances with LTV/CLTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 100% LTV/CLTV.



## Note 7: Premises, Equipment, Lease Commitments and Other Assets

Table 7.1: Premises and Equipment

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Land</td><td>$ 1,743</td><td>1,748</td></tr><tr><td>Buildings</td><td>8,479</td><td>8,155</td></tr><tr><td>Furniture and equipment</td><td>7,289</td><td>7,215</td></tr><tr><td>Leasehold improvements</td><td>2,131</td><td>2,009</td></tr><tr><td>Premises and equipment leased under capital leases</td><td>79</td><td>79</td></tr><tr><td>Total premises and equipment</td><td>19,721</td><td>19,206</td></tr><tr><td>Less: Accumulated depreciation and amortization</td><td>11,017</td><td>10,463</td></tr><tr><td>Net book value, premises and equipment</td><td>$ 8,704</td><td>8,743</td></tr></table>

Depreciation and amortization expense for premises and equipment was $1.2 billion in 2015, 2014 and 2013, respectively.

Dispositions of premises and equipment, included in noninterest expense, resulted in a net gain of $75 million in 2015, a net gain of $28 million in 2014 and a net loss of $15 million in 2013.

We have obligations under a number of noncancelable operating leases for premises and equipment. The leases predominantly expire over the next fifteen years, with the longest expiring in 2105, and many provide for periodic adjustment of rentals based on changes in various economic indicators. Some leases also include a renewal option. Table 7.2 provides the future minimum payments under capital leases and noncancelable operating leases, net of sublease rentals, with terms greater than one year as of December 31, 2015.

Table 7.2: Minimum Lease Payments

<table><tr><td>(in millions)</td><td>Operating leases</td><td>Capital leases</td></tr><tr><td>Year ended December 31,</td><td></td><td></td></tr><tr><td>2016</td><td>$ 1,131</td><td>2</td></tr><tr><td>2017</td><td>1,026</td><td>2</td></tr><tr><td>2018</td><td>902</td><td>3</td></tr><tr><td>2019</td><td>781</td><td>3</td></tr><tr><td>2020</td><td>628</td><td>3</td></tr><tr><td>Thereafter</td><td>2,234</td><td>6</td></tr><tr><td>Total minimum lease payments</td><td>$ 6,702</td><td>19</td></tr><tr><td>Executive costs</td><td>$ (7)</td><td></td></tr><tr><td>Amounts representing interest</td><td>(4)</td><td></td></tr><tr><td>Present value of net minimum lease payments</td><td>$ 8</td><td></td></tr></table>

Operating lease rental expense (predominantly for premises), net of rental income, was $1.3 billion, in 2015, 2014 and 2013, respectively.

Table 7.3 presents the components of other assets.

Table 7.3: Other Assets

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Nonmarketable equity investments:</td><td></td><td></td></tr><tr><td>Cost method:</td><td></td><td></td></tr><tr><td>Federal bank stock</td><td>$ 4,814</td><td>4,733</td></tr><tr><td>Private equity</td><td>1,626</td><td>2,300</td></tr><tr><td>Auction rate securities (1)</td><td>595</td><td>—</td></tr><tr><td>Total cost method</td><td>7,035</td><td>7,033</td></tr><tr><td>Equity method:</td><td></td><td></td></tr><tr><td>LIHTC (2)</td><td>8,314</td><td>7,278</td></tr><tr><td>Private equity</td><td>3,300</td><td>3,043</td></tr><tr><td>Tax-advantaged renewable energy</td><td>1,625</td><td>1,710</td></tr><tr><td>New market tax credit and other</td><td>408</td><td>379</td></tr><tr><td>Total equity method</td><td>13,647</td><td>12,410</td></tr><tr><td>Fair value (3)</td><td>3,065</td><td>2,512</td></tr><tr><td>Total nonmarketable equity investments</td><td>23,747</td><td>21,955</td></tr><tr><td>Corporate/bank-owned life insurance</td><td>19,199</td><td>18,982</td></tr><tr><td>Accounts receivable (4)</td><td>26,251</td><td>27,151</td></tr><tr><td>Interest receivable</td><td>5,065</td><td>4,871</td></tr><tr><td>Core deposit intangibles</td><td>2,539</td><td>3,561</td></tr><tr><td>Customer relationship and other amortized intangibles</td><td>614</td><td>857</td></tr><tr><td>Foreclosed assets:</td><td></td><td></td></tr><tr><td>Residential real estate:</td><td></td><td></td></tr><tr><td>Government insured/guaranteed (4)</td><td>446</td><td>982</td></tr><tr><td>Non-government insured/guaranteed</td><td>414</td><td>671</td></tr><tr><td>Non-residential real estate</td><td>565</td><td>956</td></tr><tr><td>Operating lease assets</td><td>3,782</td><td>2,714</td></tr><tr><td>Due from customers on acceptances</td><td>273</td><td>201</td></tr><tr><td>Other (5)</td><td>17,887</td><td>16,156</td></tr><tr><td>Total other assets</td><td>$ 100,782</td><td>99,057</td></tr></table>

(1) Reflects auction rate perpetual preferred equity securities that were reclassified during 2015 with a cost basis of $689 million (fair value of $640 million) from available-for-sale securities because they do not trade on a qualified exchange.

(2) Represents low income housing tax credit investments.

(3) Represents nonmarketable equity investments for which we have elected the fair value option. See Note 17 (Fair Values of Assets and Liabilities) for additional information.

(4) Certain government-guaranteed residential real estate mortgage loans upon foreclosure are included in Accounts receivable. Both principal and interest related to these foreclosed real estate assets are collectible because the loans were predominantly insured by the FHA or guaranteed by the VA.

(5) Includes derivatives designated as hedging instruments, derivatives not designated as hedging instruments, and derivative loan commitments, which are carried at fair value. See Note 16 (Derivatives) for additional information.



Table 7.4 presents income (expense) related to nonmarketable equity investments.

Table 7.4: Nonmarketable Equity Investments

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Net realized gains from nonmarketable equity investments</td><td>$ 1,659</td><td>1,479</td><td>1,158</td></tr><tr><td>All other</td><td>(743)</td><td>(741)</td><td>(287)</td></tr><tr><td>Total</td><td>$ 916</td><td>738</td><td>871</td></tr></table>

Low Income Housing Tax Credit Investments We invest in affordable housing projects that qualify for the low income housing tax credit, which is designed to promote private development of low income housing. These investments generate a return primarily through realization of federal tax credits.

Total low income housing tax credit (LIHTC) investments were $8.3 billion and $7.3 billion at December 31, 2015 and 2014, respectively. In 2015, we recognized pre-tax losses of $708 million related to our LIHTC investments. We also recognized a total tax benefit of $1.1 billion in 2015, which included a tax credit of $829 million recorded in income taxes. We are periodically required to provide additional financial support during the investment period. Our liability for these unfunded commitments was $3.0 billion at December 31, 2015, of which predominantly all is expected to be paid over the next three years. This liability is included in long-term debt.



## Involvement with SPEs

In the normal course of business, we enter into various types of on- and off-balance sheet transactions with SPEs, which are corporations, trusts or partnerships that are established for a limited purpose. Generally, SPEs are formed in connection with securitization transactions. In a securitization transaction, assets are transferred to an SPE, which then issues to investors various forms of interests in those assets and may also enter into derivative transactions. In a securitization transaction where we transferred assets from our balance sheet, we typically receive cash and/or other interests in an SPE as proceeds for the assets we transfer. Also, in certain transactions, we may retain the right to service the transferred receivables and to repurchase those receivables from the SPE if the outstanding balance of the receivables falls to a level where the cost exceeds the benefits of servicing such receivables. In addition, we may purchase the right to service loans in an SPE that were transferred to the SPE by a third party.

In connection with our securitization activities, we have various forms of ongoing involvement with SPEs, which may include:

• underwriting securities issued by SPEs and subsequently making markets in those securities;

• providing liquidity facilities to support short-term obligations of SPEs issued to third party investors;

• providing credit enhancement on securities issued by SPEs or market value guarantees of assets held by SPEs through the use of letters of credit, financial guarantees, credit default swaps and total return swaps;

• entering into other derivative contracts with SPEs;

• holding senior or subordinated interests in SPEs;

• acting as servicer or investment manager for SPEs; and

• providing administrative or trustee services to SPEs.
SPEs formed in connection with securitization transactions are generally considered variable interest entities (VIEs). SPEs formed for other corporate purposes may be VIEs as well. A VIE is an entity that has either a total equity investment that is insufficient to finance its activities without additional subordinated financial support or whose equity investors lack the ability to control the entity’s activities or lack the ability to receive expected benefits or absorb obligations in a manner that’s consistent with their investment in the entity. A VIE is consolidated by its primary beneficiary, the party that has both the power to direct the activities that most significantly impact the VIE and a variable interest that could potentially be significant to the VIE. A variable interest is a contractual, ownership or other interest whose value changes with changes in the fair value of the VIE’s net assets. To determine whether or not a variable interest we hold could potentially be significant to the VIE, we consider both qualitative and quantitative factors regarding the nature, size and form of our involvement with the VIE. We assess whether or not we are the primary beneficiary of a VIE on an on-going basis.

We have segregated our involvement with VIEs between those VIEs which we consolidate, those which we do not consolidate and those for which we account for the transfers of financial assets as secured borrowings. Secured borrowings are transactions involving transfers of our financial assets to third parties that are accounted for as financings with the assets pledged as collateral. Accordingly, the transferred assets remain recognized on our balance sheet. Subsequent tables within this Note further segregate these transactions by structure type.



Table 8.1 provides the classifications of assets and liabilities in our balance sheet for our transactions with VIEs.

Table 8.1: Balance Sheet Transactions with VIEs

<table><tr><td>(in millions)</td><td>VIEs that we do not consolidate</td><td>VIEs that we consolidate</td><td>Transfers that we account for as secured borrowings</td><td>Total</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td></tr><tr><td>Cash</td><td>$ —</td><td>157</td><td>—</td><td>157</td></tr><tr><td>Trading assets</td><td>1,340</td><td>1</td><td>203</td><td>1,544</td></tr><tr><td>Investment securities (1)</td><td>12,388</td><td>425</td><td>2,171</td><td>14,984</td></tr><tr><td>Loans</td><td>9,661</td><td>4,811</td><td>4,887</td><td>19,359</td></tr><tr><td>Mortgage servicing rights</td><td>12,518</td><td>—</td><td>—</td><td>12,518</td></tr><tr><td>Other assets</td><td>8,938</td><td>242</td><td>26</td><td>9,206</td></tr><tr><td>Total assets</td><td>44,845</td><td>5,636</td><td>7,287</td><td>57,768</td></tr><tr><td>Short-term borrowings</td><td>—</td><td>—</td><td>1,799</td><td>1,799</td></tr><tr><td>Accrued expenses and other liabilities</td><td>629</td><td>57 (2)</td><td>1</td><td>687</td></tr><tr><td>Long-term debt</td><td>3,021</td><td>1,301 (2)</td><td>4,844</td><td>9,166</td></tr><tr><td>Total liabilities</td><td>3,650</td><td>1,358</td><td>6,644</td><td>11,652</td></tr><tr><td>Noncontrolling interests</td><td>—</td><td>93</td><td>—</td><td>93</td></tr><tr><td>Net assets</td><td>$ 41,195</td><td>4,185</td><td>643</td><td>46,023</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td></tr><tr><td>Cash</td><td>$ —</td><td>117</td><td>4</td><td>121</td></tr><tr><td>Trading assets</td><td>2,165</td><td>—</td><td>204</td><td>2,369</td></tr><tr><td>Investment securities (1)</td><td>18,271</td><td>875</td><td>4,592</td><td>23,738</td></tr><tr><td>Loans</td><td>13,195</td><td>4,509</td><td>5,280</td><td>22,984</td></tr><tr><td>Mortgage servicing rights</td><td>12,562</td><td>—</td><td>—</td><td>12,562</td></tr><tr><td>Other assets</td><td>7,456</td><td>316</td><td>52</td><td>7,824</td></tr><tr><td>Total assets</td><td>53,649</td><td>5,817</td><td>10,132</td><td>69,598</td></tr><tr><td>Short-term borrowings</td><td>—</td><td>—</td><td>3,141</td><td>3,141</td></tr><tr><td>Accrued expenses and other liabilities</td><td>848</td><td>49 (2)</td><td>1</td><td>898</td></tr><tr><td>Long-term debt</td><td>2,585</td><td>1,628 (2)</td><td>4,990</td><td>9,203</td></tr><tr><td>Total liabilities</td><td>3,433</td><td>1,677</td><td>8,132</td><td>13,242</td></tr><tr><td>Noncontrolling interests</td><td>—</td><td>103</td><td>—</td><td>103</td></tr><tr><td>Net assets</td><td>$ 50,216</td><td>4,037</td><td>2,000</td><td>56,253</td></tr></table>

(1) Excludes certain debt securities related to loans serviced for the Federal National Mortgage Association (FNMA), Federal Home Loan Mortgage Corporation (FHLMC) and GNMA.

(2) There were no VIE liabilities with recourse to the general credit of Wells Fargo for the periods presented.

## Transactions with Unconsolidated VIEs

Our transactions with VIEs include securitizations of residential mortgage loans, CRE loans, student loans, auto loans and leases and dealer floorplan loans; investment and financing activities involving collateralized debt obligations (CDOs) backed by asset-backed and CRE securities, tax credit structures, collateralized loan obligations (CLOs) backed by corporate loans, and other types of structured financing. We have various forms of involvement with VIEs, including servicing, holding senior or subordinated interests, entering into liquidity arrangements, credit default swaps and other derivative contracts. Involvements with these unconsolidated VIEs are recorded on our balance sheet primarily in trading assets, investment securities, loans, MSRs, other assets, other liabilities, and long-term debt, as appropriate.

Table 8.2 provides a summary of unconsolidated VIEs with which we have significant continuing involvement, but we are not the primary beneficiary. We do not consider our continuing involvement in an unconsolidated VIE to be significant when it relates to third-party sponsored VIEs for which we were not the transferor (unless we are servicer and have other significant forms of involvement) or if we were the sponsor only or sponsor and servicer but do not have any other forms of significant involvement.

Significant continuing involvement includes transactions where we were the sponsor or transferor and have other significant forms of involvement. Sponsorship includes transactions with unconsolidated VIEs where we solely or materially participated in the initial design or structuring of the entity or marketing of the transaction to investors. When we transfer assets to a VIE and account for the transfer as a sale, we are considered the transferor. We consider investments in securities (other than those held temporarily in trading), loans, guarantees, liquidity agreements, written options and servicing of collateral to be other forms of involvement that may be significant. We have excluded certain transactions with unconsolidated VIEs from the balances presented in the following table where we have determined that our continuing involvement is not significant due to the temporary nature and size of our variable interests, because we were not the transferor or because we were not involved in the design of the unconsolidated VIEs. We also exclude from the table secured



## Note 8: Securitizations and Variable Interest Entities (continued)

borrowing transactions with unconsolidated VIEs (for information on these transactions, see the Transactions with Consolidated VIEs and Secured Borrowings section in this Note).

Table 8.2: Unconsolidated VIEs

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Total VIE assets</td><td rowspan="2">Debt and equity interests (1)</td><td rowspan="2">Servicing assets</td><td rowspan="2">Derivatives</td><td colspan="2">Carrying value - asset (liability)</td></tr><tr><td>Other commitments and guarantees</td><td>Net assets</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential mortgage loan securitizations:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Conforming (2)</td><td>$ 1,199,225</td><td>2,458</td><td>11,665</td><td>—</td><td>(386)</td><td>13,737</td></tr><tr><td>Other/nonconforming</td><td>24,809</td><td>1,228</td><td>141</td><td>—</td><td>(1)</td><td>1,368</td></tr><tr><td>Commercial mortgage securitizations</td><td>184,959</td><td>6,323</td><td>712</td><td>203</td><td>(26)</td><td>7,212</td></tr><tr><td>Collateralized debt obligations:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Debt securities</td><td>3,247</td><td>—</td><td>—</td><td>64</td><td>(57)</td><td>7</td></tr><tr><td>Loans (3)</td><td>3,314</td><td>3,207</td><td>—</td><td>—</td><td>—</td><td>3,207</td></tr><tr><td>Asset-based finance structures</td><td>13,063</td><td>8,956</td><td>—</td><td>(66)</td><td>—</td><td>8,890</td></tr><tr><td>Tax credit structures</td><td>26,099</td><td>9,094</td><td>—</td><td>—</td><td>(3,047)</td><td>6,047</td></tr><tr><td>Collateralized loan obligations</td><td>898</td><td>213</td><td>—</td><td>—</td><td>—</td><td>213</td></tr><tr><td>Investment funds</td><td>1,131</td><td>47</td><td>—</td><td>—</td><td>—</td><td>47</td></tr><tr><td>Other (4)</td><td>12,690</td><td>511</td><td>—</td><td>(44)</td><td>—</td><td>467</td></tr><tr><td>Total</td><td>$ 1,469,435</td><td>32,037</td><td>12,518</td><td>157</td><td>(3,517)</td><td>41,195</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td colspan="2">Maximum exposure to loss</td></tr><tr><td></td><td></td><td>Debt and equity interests (1)</td><td>Servicing assets</td><td>Derivatives</td><td>Other commitments and guarantees</td><td>Total exposure</td></tr><tr><td>Residential mortgage loan securitizations:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Conforming</td><td>$ 2,458</td><td>11,665</td><td>—</td><td>1,452</td><td>15,575</td><td></td></tr><tr><td>Other/nonconforming</td><td>1,228</td><td>141</td><td>—</td><td>1</td><td>1,370</td><td></td></tr><tr><td>Commercial mortgage securitizations</td><td>6,323</td><td>712</td><td>203</td><td>7,152</td><td>14,390</td><td></td></tr><tr><td>Collateralized debt obligations:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Debt securities</td><td>—</td><td>—</td><td>64</td><td>57</td><td>121</td><td></td></tr><tr><td>Loans (3)</td><td>3,207</td><td>—</td><td>—</td><td>—</td><td>3,207</td><td></td></tr><tr><td>Asset-based finance structures</td><td>8,956</td><td>—</td><td>76</td><td>444</td><td>9,476</td><td></td></tr><tr><td>Tax credit structures</td><td>9,094</td><td>—</td><td>—</td><td>866</td><td>9,960</td><td></td></tr><tr><td>Collateralized loan obligations</td><td>213</td><td>—</td><td>—</td><td>—</td><td>213</td><td></td></tr><tr><td>Investment funds</td><td>47</td><td>—</td><td>—</td><td>—</td><td>47</td><td></td></tr><tr><td>Other (4)</td><td>511</td><td>—</td><td>117</td><td>150</td><td>778</td><td></td></tr><tr><td>Total</td><td>$ 32,037</td><td>12,518</td><td>460</td><td>10,122</td><td>55,137</td><td></td></tr></table>

(continued on following page)



<table><tr><td rowspan="2">(in millions)</td><td colspan="6">Carrying value - asset (liability)</td></tr><tr><td>Total VIE assets</td><td>Debt and equity interests (1)</td><td>Servicing assets</td><td>Derivatives</td><td>Other commitments and guarantees</td><td>Net assets</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential mortgage loan securitizations:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Conforming (2)</td><td>$ 1,268,200</td><td>2,846</td><td>11,684</td><td>—</td><td>(581)</td><td>13,949</td></tr><tr><td>Other/nonconforming</td><td>32,213</td><td>1,644</td><td>209</td><td>—</td><td>(8)</td><td>1,845</td></tr><tr><td>Commercial mortgage securitizations</td><td>196,510</td><td>8,756</td><td>650</td><td>251</td><td>(32)</td><td>9,625</td></tr><tr><td>Collateralized debt obligations:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Debt securities</td><td>5,039</td><td>11</td><td>—</td><td>163</td><td>(105)</td><td>69</td></tr><tr><td>Loans (3)</td><td>5,347</td><td>5,221</td><td>—</td><td>—</td><td>—</td><td>5,221</td></tr><tr><td>Asset-based finance structures</td><td>18,954</td><td>13,044</td><td>—</td><td>(71)</td><td>—</td><td>12,973</td></tr><tr><td>Tax credit structures</td><td>22,859</td><td>7,809</td><td>—</td><td>—</td><td>(2,585)</td><td>5,224</td></tr><tr><td>Collateralized loan obligations</td><td>1,251</td><td>518</td><td>—</td><td>—</td><td>—</td><td>518</td></tr><tr><td>Investment funds</td><td>2,764</td><td>49</td><td>—</td><td>—</td><td>—</td><td>49</td></tr><tr><td>Other (4)</td><td>12,912</td><td>747</td><td>19</td><td>(18)</td><td>(5)</td><td>743</td></tr><tr><td>Total</td><td>$ 1,566,049</td><td>40,645</td><td>12,562</td><td>325</td><td>(3,316)</td><td>50,216</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td colspan="2">Maximum exposure to loss</td></tr><tr><td></td><td>Debt and equity interests (1)</td><td>Servicing assets</td><td>Derivatives</td><td>Other commitments and guarantees</td><td>Total exposure</td><td></td></tr><tr><td>Residential mortgage loan securitizations:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Conforming</td><td>$ 2,846</td><td>11,684</td><td>—</td><td>2,507</td><td>17,037</td><td></td></tr><tr><td>Other/nonconforming</td><td>1,644</td><td>209</td><td>—</td><td>345</td><td>2,198</td><td></td></tr><tr><td>Commercial mortgage securitizations</td><td>8,756</td><td>650</td><td>251</td><td>5,715</td><td>15,372</td><td></td></tr><tr><td>Collateralized debt obligations:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Debt securities</td><td>11</td><td>—</td><td>163</td><td>105</td><td>279</td><td></td></tr><tr><td>Loans (3)</td><td>5,221</td><td>—</td><td>—</td><td>—</td><td>5,221</td><td></td></tr><tr><td>Asset-based finance structures</td><td>13,044</td><td>—</td><td>89</td><td>656</td><td>13,789</td><td></td></tr><tr><td>Tax credit structures</td><td>7,809</td><td>—</td><td>—</td><td>725</td><td>8,534</td><td></td></tr><tr><td>Collateralized loan obligations</td><td>518</td><td>—</td><td>—</td><td>38</td><td>556</td><td></td></tr><tr><td>Investment funds</td><td>49</td><td>—</td><td>—</td><td>—</td><td>49</td><td></td></tr><tr><td>Other (4)</td><td>747</td><td>19</td><td>150</td><td>156</td><td>1,072</td><td></td></tr><tr><td>Total</td><td>$ 40,645</td><td>12,562</td><td>653</td><td>10,247</td><td>64,107</td><td></td></tr></table>

(1) Includes total equity interests of $8.9 billion and $8.1 billion at December 31, 2015 and 2014, respectively. Also includes debt interests in the form of both loans and securities. Excludes certain debt securities held related to loans serviced for FNMA, FHLMC and GNMA.

(2) Excludes assets and related liabilities with a recorded carrying value on our balance sheet of $1.3 billion and $1.7 billion at December 31, 2015 and 2014, respectively, for certain delinquent loans that are eligible for repurchase primarily from GNMA loan securitizations. The recorded carrying value represents the amount that would be payable if the Company was to exercise the repurchase option. The carrying amounts are excluded from the table because the loans eligible for repurchase do not represent interests in the VIEs.

(3) Represents senior loans to trusts that are collateralized by asset-backed securities. The trusts invest primarily in senior tranches from a diversified pool of primarily U.S. asset securitizations, of which all are current and 70% were rated as investment grade by the primary rating agencies at both December 31, 2015 and 2014. These senior loans are accounted for at amortized cost and are subject to the Company's allowance and credit charge-off policies.

(4) Includes structured financing and credit-linked note structures. Also contains investments in auction rate securities (ARS) issued by VIEs that we do not sponsor and, accordingly, are unable to obtain the total assets of the entity.

In the two preceding tables, “Total VIE assets” represents the remaining principal balance of assets held by unconsolidated VIEs using the most current information available. For VIEs that obtain exposure to assets synthetically through derivative instruments, the remaining notional amount of the derivative is included in the asset balance. “Carrying value” is the amount in our consolidated balance sheet related to our involvement with the unconsolidated VIEs. “Maximum exposure to loss” from our involvement with off-balance sheet entities, which is a required disclosure under GAAP, is determined as the carrying value of our involvement with off-balance sheet (unconsolidated) VIEs plus the remaining undrawn liquidity and lending commitments, the notional amount of net written derivative contracts, and generally the notional amount of, or stressed loss estimate for, other commitments and guarantees. It represents estimated loss that would be incurred under severe, hypothetical circumstances, for which we believe the possibility is extremely remote, such as where the value of our interests and any associated collateral declines to zero, without any consideration of recovery or offset from any economic hedges. Accordingly, this required disclosure is not an indication of expected loss.

RESIDENTIAL MORTGAGE LOANS Residential mortgage loan securitizations are financed through the issuance of fixed-rate or floating-rate asset-backed securities, which are collateralized by the loans transferred to a VIE. We typically transfer loans we originated to these VIEs, account for the transfers as sales, retain the right to service the loans and may hold other beneficial interests issued by the VIEs. We also may be exposed to limited liability related to recourse agreements and repurchase



agreements we make to our issuers and purchasers, which are included in other commitments and guarantees. In certain instances, we may service residential mortgage loan securitizations structured by third parties whose loans we did not originate or transfer. Our residential mortgage loan securitizations consist of conforming and nonconforming securitizations.

Conforming residential mortgage loan securitizations are those that are guaranteed by the GSEs, including GNMA. Because of the power of the GSEs over the VIEs that hold the assets from these conforming residential mortgage loan securitizations, we do not consolidate them.

The loans sold to the VIEs in nonconforming residential mortgage loan securitizations are those that do not qualify for a GSE guarantee. We may hold variable interests issued by the VIEs, including senior securities. We do not consolidate the nonconforming residential mortgage loan securitizations included in the table because we either do not hold any variable interests, hold variable interests that we do not consider potentially significant or are not the primary servicer for a majority of the VIE assets.

Other commitments and guarantees include amounts related to loans sold that we may be required to repurchase, or otherwise indemnify or reimburse the investor or insurer for losses incurred, due to material breach of contractual representations and warranties as well as other retained recourse arrangements. The maximum exposure to loss for material breach of contractual representations and warranties represents a stressed case estimate we utilize for determining stressed case regulatory capital needs and is considered to be a remote scenario.

## COMMERCIAL MORTGAGE LOAN SECURITIZATIONS

Commercial mortgage loan securitizations are financed through the issuance of fixed or floating-rate asset-backed securities, which are collateralized by the loans transferred to the VIE. In a typical securitization, we may transfer loans we originate to these VIEs, account for the transfers as sales, retain the right to service the loans and may hold other beneficial interests issued by the VIEs. In certain instances, we may service commercial mortgage loan securitizations structured by third parties whose loans we did not originate or transfer. We typically serve as primary or master servicer of these VIEs. The primary or master servicer in a commercial mortgage loan securitization typically cannot make the most significant decisions impacting the performance of the VIE and therefore does not have power over the VIE. We do not consolidate the commercial mortgage loan securitizations included in the disclosure because we either do not have power or do not have a variable interest that could potentially be significant to the VIE.

COLLATERALIZED DEBT OBLIGATIONS (CDOs) A CDO is a securitization where a VIE purchases a pool of assets consisting of asset-backed securities and issues multiple tranches of equity or notes to investors. In some CDOs, a portion of the assets are obtained synthetically through the use of derivatives such as credit default swaps or total return swaps.

In addition to our role as arranger we may have other forms of involvement with these CDOs. Such involvement may include acting as liquidity provider, derivative counterparty, secondary market maker or investor. For certain CDOs, we may also act as the collateral manager or servicer. We receive fees in connection with our role as collateral manager or servicer.

We assess whether we are the primary beneficiary of CDOs based on our role in them in combination with the variable interests we hold. Subsequently, we monitor our ongoing involvement to determine if the nature of our involvement has changed. We are not the primary beneficiary of these CDOs in most cases because we do not act as the collateral manager or servicer, which generally denotes power. In cases where we are the collateral manager or servicer, we are not the primary beneficiary because we do not hold interests that could potentially be significant to the VIE.

COLLATERALIZED LOAN OBLIGATIONS (CLOs) A CLO is a securitization where an SPE purchases a pool of assets consisting of loans and issues multiple tranches of equity or notes to investors. Generally, CLOs are structured on behalf of a third party asset manager that typically selects and manages the assets for the term of the CLO. Typically, the asset manager has the power over the significant decisions of the VIE through its discretion to manage the assets of the CLO. We assess whether we are the primary beneficiary of CLOs based on our role in them and the variable interests we hold. In most cases, we are not the primary beneficiary because we do not have the power to manage the collateral in the VIE.

In addition to our role as arranger, we may have other forms of involvement with these CLOs. Such involvement may include acting as underwriter, derivative counterparty, secondary market maker or investor. For certain CLOs, we may also act as the servicer, for which we receive fees in connection with that role. We also earn fees for arranging these CLOs and distributing the securities.

ASSET-BASED FINANCE STRUCTURES We engage in various forms of structured finance arrangements with VIEs that are collateralized by various asset classes including energy contracts, auto and other transportation loans and leases, intellectual property, equipment and general corporate credit. We typically provide senior financing, and may act as an interest rate swap or commodity derivative counterparty when necessary. In most cases, we are not the primary beneficiary of these structures because we do not have power over the significant activities of the VIEs involved in them.

In fourth quarter 2014, we sold $8.3 billion of government guaranteed student loans, including the rights to service the loans, to a third party, resulting in a $217 million gain. In connection with the sale, we provided $6.5 billion in floating-rate loan financing to an asset backed financing entity (VIE) formed by the third party purchaser. Our financing, which is fully collateralized by government guaranteed student loans, is measured at amortized cost and classified in loans on the balance sheet. The collateral supporting our loan includes a portion of the student loans we sold. We are not the primary beneficiary of the VIE and, therefore, are not required to consolidate the entity as we do not have power over the significant activities of the entity. For information on the estimated fair value of the loan and related sensitivity analysis, see the Retained Interests from Unconsolidated VIEs section in this Note.

In addition, we also have investments in asset-backed securities that are collateralized by auto leases or loans and cash. These fixed-rate and variable-rate securities have been structured as single-tranche, fully amortizing, unrated bonds that are equivalent to investment-grade securities due to their significant overcollateralization. The securities are issued by VIEs that have been formed by third party auto financing institutions primarily because they require a source of liquidity to fund ongoing vehicle sales operations. The third party auto financing institutions manage the collateral in the VIEs, which is



indicative of power in them and we therefore do not consolidate these VIEs.

TAX CREDIT STRUCTURES We co-sponsor and make investments in affordable housing and sustainable energy projects that are designed to generate a return primarily through the realization of federal tax credits. In some instances, our investments in these structures may require that we fund future capital commitments at the discretion of the project sponsors. While the size of our investment in a single entity may at times exceed 50% of the outstanding equity interests, we do not consolidate these structures due to the project sponsor’s ability to manage the projects, which is indicative of power in them.

INVESTMENT FUNDS We do not consolidate the investment funds because we do not absorb the majority of the expected future variability associated with the funds’ assets, including variability associated with credit, interest rate and liquidity risks.

OTHER TRANSACTIONS WITH VIEs Other VIEs include entities that issue auction rate securities (ARS) which are debt instruments with long-term maturities that re-price more frequently, and preferred equities with no maturity. At December 31, 2015, we held $502 million of ARS issued by VIEs compared with $567 million at December 31, 2014. We acquired the ARS pursuant to agreements entered into in 2008 and 2009.

We do not consolidate the VIEs that issued the ARS because we do not have power over the activities of the VIEs.

TRUST PREFERRED SECURITIES VIEs that we wholly own issue debt securities or preferred equity to third party investors. All of the proceeds of the issuance are invested in debt securities or preferred equity that we issue to the VIEs. The VIEs' operations and cash flows relate only to the issuance, administration and repayment of the securities held by third parties. We do not consolidate these VIEs because the sole assets of the VIEs are receivables from us, even though we own all of the voting equity shares of the VIEs, have fully guaranteed the obligations of the VIEs and may have the right to redeem the third party securities under certain circumstances. In our consolidated balance sheet at December 31, 2015 and 2014, we reported the debt securities issued to the VIEs as long-term junior subordinated debt with a carrying value of $2.2 billion and $2.1 billion, respectively, and the preferred equity securities issued to the VIEs as preferred stock with a carrying value of $2.5 billion at both dates. These amounts are in addition to the involvements in these VIEs included in the preceding table.

In 2013, we redeemed $2.8 billion of trust preferred securities that will no longer count as Tier 1 capital under the Dodd-Frank Act and the Basel Committee recommendations known as the Basel III standards.

## Loan Sales and Securitization Activity

We periodically transfer consumer and CRE loans and other types of financial assets in securitization and whole loan sale transactions. We typically retain the servicing rights from these sales and may continue to hold other beneficial interests in the transferred financial assets. We may also provide liquidity to investors in the beneficial interests and credit enhancements in the form of standby letters of credit. Through these transfers we may be exposed to liability under limited amounts of recourse as well as standard representations and warranties we make to purchasers and issuers. Table 8.3 presents the cash flows for our transfers accounted for as sales.

Table 8.3: Cash Flows From Sales and Securitization Activity

<table><tr><td rowspan="3">(in millions)</td><td colspan="6">Year ended December 31,</td></tr><tr><td colspan="2">2015</td><td colspan="2">2014</td><td colspan="2">2013</td></tr><tr><td>Mortgage loans</td><td>Other financial assets</td><td>Mortgage loans</td><td>Other financial assets</td><td>Mortgage loans</td><td>Other financial assets</td></tr><tr><td>Proceeds from securitizations and whole loan sales</td><td>$ 202,335</td><td>531</td><td>164,331</td><td>—</td><td>357,807</td><td>—</td></tr><tr><td>Fees from servicing rights retained</td><td>3,675</td><td>5</td><td>4,062</td><td>8</td><td>4,240</td><td>10</td></tr><tr><td>Cash flows from other interests held (1)</td><td>1,297</td><td>38</td><td>1,417</td><td>75</td><td>2,284</td><td>93</td></tr><tr><td>Repurchases of assets/loss reimbursements (2):</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Non-agency securitizations and whole loan transactions</td><td>14</td><td>—</td><td>6</td><td>—</td><td>18</td><td>—</td></tr><tr><td>Agency securitizations (3)</td><td>300</td><td>—</td><td>316</td><td>—</td><td>1,079</td><td>—</td></tr><tr><td>Servicing advances, net of repayments</td><td>(764)</td><td>—</td><td>(170)</td><td>—</td><td>(34)</td><td>—</td></tr></table>

(1) Cash flows from other interests held include principal and interest payments received on retained bonds and excess cash flows received on interest-only strips.

(2) Consists of cash paid to repurchase loans from investors and cash paid to investors to reimburse them for losses on individual loans that are already liquidated. In addition, during 2015, we paid $19 million to third-party investors to settle repurchase liabilities on pools of loans, compared to $78 million and $1.3 billion in 2014 and 2013, respectively.

(3) Represent loans repurchased from GNMA, FNMA, and FHLMC under representation and warranty provisions included in our loan sales contracts. Excludes $11.3 billion in delinquent insured/guaranteed loans that we service and have exercised our option to purchase out of GNMA pools in 2015, compared with $13.8 billion and $15.8 billion in 2014 and 2013, respectively. These loans are predominantly insured by the FHA or guaranteed by the VA.

In 2015, 2014, and 2013, we recognized net gains of $506 million, $288 million and $149 million, respectively, from transfers accounted for as sales of financial assets. These net gains primarily relate to commercial mortgage securitizations and residential mortgage securitizations where the loans were not already carried at fair value.

Sales with continuing involvement during 2015, 2014 and 2013 predominantly related to securitizations of residential mortgages that are sold to the government-sponsored entities (GSEs), including FNMA, FHLMC and GNMA (conforming residential mortgage securitizations). During 2015, 2014 and 2013 we transferred $186.6 billion, $155.8 billion and $343.9 billion, respectively, in fair value of residential mortgages to unconsolidated VIEs and third-party investors and recorded the transfers as sales. Substantially all of these transfers did not result in a gain or loss because the loans were already carried at fair value. In connection with all of these transfers, in 2015 we recorded a $1.6 billion servicing asset, measured at fair value using a Level 3 measurement technique, securities of $1.9 billion, classified as Level 2, and a $43 million liability for repurchase losses which reflects management’s estimate of probable losses related to various representations and



## Note 8: Securitizations and Variable Interest Entities (continued)

warranties for the loans transferred, initially measured at fair value. In 2014, we recorded a $1.2 billion servicing asset, securities of $751 million and a $44 million liability. In 2013, we recorded a $3.5 billion servicing asset and a $143 million liability.

Table 8.4 presents the key weighted-average assumptions we used to measure residential mortgage servicing rights at the date of securitization.

Table 8.4: Residential Mortgage Servicing Rights

<table><tr><td rowspan="2"></td><td colspan="3">Residential mortgage servicing rights</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Year ended December 31,</td><td></td><td></td><td></td></tr><tr><td>Prepayment speed (1)</td><td>12.1%</td><td>12.4</td><td>11.2</td></tr><tr><td>Discount rate</td><td>7.3</td><td>7.6</td><td>7.3</td></tr><tr><td>Cost to service ( \( per loan) (2)</td><td>$ 223</td><td>259</td><td>184</td></tr></table>

(1) The prepayment speed assumption for residential mortgage servicing rights includes a blend of prepayment speeds and default rates. Prepayment speed assumptions are influenced by mortgage interest rate inputs as well as our estimation of drivers of borrower behavior.

(2) Includes costs to service and unreimbursed foreclosure costs, which can vary period to period depending on the mix of modified government-guaranteed loans sold to GNMA.

During 2015, 2014 and 2013, we transferred $17.3 billion, $10.3 billion and $5.6 billion, respectively, in carrying value of commercial mortgages to unconsolidated VIEs and third-party investors and recorded the transfers as sales. These transfers resulted in gains of $338 million in 2015, $198 million in 2014 and $152 million in 2013, respectively, because the loans were carried at lower of cost or market value (LOCOM). In connection with these transfers, in 2015 we recorded a servicing asset of $180 million, initially measured at fair value using a Level 3 measurement technique, and securities of $241 million, classified as Level 2. In 2014, we recorded a servicing asset of $99 million and securities of $100 million. In 2013, we recorded a servicing asset of $20 million and securities of $54 million.

## Retained Interests from Unconsolidated VIEs

Table 8.5 provides key economic assumptions and the sensitivity of the current fair value of residential mortgage servicing rights and other interests held to immediate adverse changes in those assumptions. “Other interests held” relate predominantly to residential and commercial mortgage loan securitizations. Residential mortgage-backed securities retained in securitizations issued through GSEs, such as FNMA, FHLMC and GNMA, are excluded from the table because these securities have a remote risk of credit loss due to the GSE guarantee. These securities also have economic characteristics similar to GSE mortgage-backed securities that we purchase, which are not included in the table. Subordinated interests include only those bonds whose credit rating was below AAA by a major rating agency at issuance. Senior interests include only those bonds whose credit rating was AAA by a major rating agency at issuance. The information presented excludes trading positions held in inventory.



Table 8.5: Retained Interests from Unconsolidated VIEs

<table><tr><td rowspan="3">(\( in millions, except cost to service amounts)</td><td rowspan="3">Residential mortgage servicing rights (1)</td><td rowspan="3">Interest-only strips</td><td colspan="2">Consumer</td><td colspan="2">Commercial (2)</td></tr><tr><td rowspan="2">Subordinated bonds</td><td rowspan="2">Subordinated bonds</td><td rowspan="2">Senior bonds</td><td></td></tr><tr><td></td></tr><tr><td>Fair value of interests held at December 31, 2015</td><td>$ 12,415</td><td>34</td><td>1</td><td>342</td><td>673</td><td></td></tr><tr><td>Expected weighted-average life (in years)</td><td>6.0</td><td>3.6</td><td>11.6</td><td>1.9</td><td>5.8</td><td></td></tr><tr><td>Key economic assumptions:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Prepayment speed assumption (3)</td><td>11.4%</td><td>19.0</td><td>15.1</td><td></td><td></td><td></td></tr><tr><td>Decrease in fair value from:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>10% adverse change</td><td>$ 616</td><td>1</td><td>—</td><td></td><td></td><td></td></tr><tr><td>25% adverse change</td><td>1,463</td><td>3</td><td>—</td><td></td><td></td><td></td></tr><tr><td>Discount rate assumption</td><td>7.3%</td><td>13.8</td><td>10.5</td><td>5.3</td><td>3.0</td><td></td></tr><tr><td>Decrease in fair value from:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>100 basis point increase</td><td>$ 605</td><td>1</td><td>—</td><td>6</td><td>33</td><td></td></tr><tr><td>200 basis point increase</td><td>1,154</td><td>1</td><td>—</td><td>11</td><td>63</td><td></td></tr><tr><td>Cost to service assumption (\) per loan)</td><td>168</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Decrease in fair value from:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>10% adverse change</td><td>567</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>25% adverse change</td><td>1,417</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Credit loss assumption</td><td></td><td></td><td>1.1%</td><td>2.8</td><td>—</td><td></td></tr><tr><td>Decrease in fair value from:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>10% higher losses</td><td></td><td>$</td><td>—</td><td>—</td><td>—</td><td></td></tr><tr><td>25% higher losses</td><td></td><td></td><td>—</td><td>2</td><td>—</td><td></td></tr><tr><td>Fair value of interests held at December 31, 2014</td><td>$ 12,738</td><td>117</td><td>36</td><td>294</td><td>546</td><td></td></tr><tr><td>Expected weighted-average life (in years)</td><td>5.7</td><td>3.9</td><td>5.5</td><td>2.9</td><td>6.2</td><td></td></tr><tr><td>Key economic assumptions:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Prepayment speed assumption (3)</td><td>12.5%</td><td>11.4</td><td>7.1</td><td></td><td></td><td></td></tr><tr><td>Decrease in fair value from:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>10% adverse change</td><td>$ 738</td><td>2</td><td>—</td><td></td><td></td><td></td></tr><tr><td>25% adverse change</td><td>1,754</td><td>6</td><td>—</td><td></td><td></td><td></td></tr><tr><td>Discount rate assumption</td><td>7.6%</td><td>18.7</td><td>3.9</td><td>4.7</td><td>2.8</td><td></td></tr><tr><td>Decrease in fair value from:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>100 basis point increase</td><td>$ 617</td><td>2</td><td>2</td><td>8</td><td>29</td><td></td></tr><tr><td>200 basis point increase</td><td>1,178</td><td>4</td><td>3</td><td>15</td><td>55</td><td></td></tr><tr><td>Cost to service assumption ($ per loan)</td><td>179</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Decrease in fair value from:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>10% adverse change</td><td>579</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>25% adverse change</td><td>1,433</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Credit loss assumption</td><td></td><td></td><td>0.4%</td><td>4.1</td><td>—</td><td></td></tr><tr><td>Decrease in fair value from:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>10% higher losses</td><td></td><td>$</td><td>—</td><td>3</td><td>—</td><td></td></tr><tr><td>25% higher losses</td><td></td><td></td><td>—</td><td>10</td><td>—</td><td></td></tr></table>

(1) See narrative following this table for a discussion of commercial mortgage servicing rights.

(2) Prepayment speed assumptions do not significantly impact the value of commercial mortgage securitization bonds as the underlying commercial mortgage loans experience significantly lower prepayments due to certain contractual restrictions, impacting the borrower's ability to prepay the mortgage.

(3) The prepayment speed assumption for residential mortgage servicing rights includes a blend of prepayment speeds and default rates. Prepayment speed assumptions are influenced by mortgage interest rate inputs as well as our estimation of drivers of borrower behavior.



## Note 8: Securitizations and Variable Interest Entities (continued)

In addition to residential mortgage servicing rights (MSRs) included in the previous table, we have a small portfolio of commercial MSRs with a fair value of $1.7 billion and $1.6 billion at December 31, 2015 and 2014, respectively. The nature of our commercial MSRs, which are carried at LOCOM, is different from our residential MSRs. Prepayment activity on serviced loans does not significantly impact the value of commercial MSRs because, unlike residential mortgages, commercial mortgages experience significantly lower prepayments due to certain contractual restrictions, impacting the borrower's ability to prepay the mortgage. Additionally, for our commercial MSR portfolio, we are typically master/primary servicer, but not the special servicer, who is separately responsible for the servicing and workout of delinquent and foreclosed loans. It is the special servicer, similar to our role as servicer of residential mortgage loans, who is affected by higher servicing and foreclosure costs due to an increase in delinquent and foreclosed loans. Accordingly, prepayment speeds and costs to service are not key assumptions for commercial MSRs as they do not significantly impact the valuation. The primary economic driver impacting the fair value of our commercial MSRs is forward interest rates, which are derived from market observable yield curves used to price capital markets instruments. Market interest rates most significantly affect interest earned on custodial deposit balances. The sensitivity of the current fair value to an immediate adverse 25% change in the assumption about interest earned on deposit balances at December 31, 2015, and 2014, results in a decrease in fair value of $150 million and $185 million, respectively. See Note 9 (Mortgage Banking Activities) for further information on our commercial MSRs.

We also have a loan to an unconsolidated third party VIE that we extended in fourth quarter 2014 in conjunction with our sale of government guaranteed student loans. The loan is carried at amortized cost and approximates fair value at December 31, 2015 and 2014. The carrying amount of the loan at December 31, 2015 and 2014, was $4.9 billion and $6.5 billion, respectively. The estimated fair value of the loan is considered a Level 3 measurement that is determined using discounted cash flows that are based on changes in the discount rate due to changes in the risk premium component (credit spreads). The primary economic assumption impacting the fair value of our loan is the discount rate. Changes in the credit loss assumption are not expected to affect the estimated fair value of the loan due to the government guarantee of the underlying collateral. The sensitivity of the current fair value to an immediate adverse increase of 200 basis points in the risk premium component of the discount rate assumption is a decrease in fair value of $82 million and $130 million at December 31, 2015 and 2014, respectively. For more information on the student loan sale, see the discussion on Asset-Based Finance Structures earlier in this Note.

The sensitivities in the preceding paragraphs and table are hypothetical and caution should be exercised when relying on this data. Changes in value based on variations in assumptions generally cannot be extrapolated because the relationship of the change in the assumption to the change in value may not be linear. Also, the effect of a variation in a particular assumption on the value of the other interests held is calculated independently without changing any other assumptions. In reality, changes in one factor may result in changes in others (for example, changes in prepayment speed estimates could result in changes in the credit losses), which might magnify or counteract the sensitivities.

## Off-Balance Sheet Loans

Table 8.6 presents information about the principal balances of off-balance sheet loans that were sold or securitized, including residential mortgage loans sold to FNMA, FHLMC, GNMA and other investors, for which we have some form of continuing involvement (primarily servicer). Delinquent loans include loans 90 days or more past due and loans in bankruptcy, regardless of delinquency status. For loans sold or securitized where servicing is our only form of continuing involvement, we would only experience a loss if we were required to repurchase a delinquent loan or foreclosed asset due to a breach in representations and warranties associated with our loan sale or servicing contracts.

Table 8.6: Off-Balance Sheet Loans Sold or Securitized

<table><tr><td rowspan="3">(in millions)</td><td rowspan="2"></td><td colspan="2">Total loans</td><td colspan="2">Delinquent loans and foreclosed assets (1)</td><td colspan="2">Net charge-offs</td></tr><tr><td colspan="2">December 31,</td><td colspan="2">December 31,</td><td colspan="2">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2015</td><td>2014</td><td>2015</td><td>2014</td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate mortgage</td><td>$ 110,815</td><td>114,081</td><td>6,670</td><td>7,949</td><td>383</td><td>621</td><td></td></tr><tr><td>Total commercial</td><td>110,815</td><td>114,081</td><td>6,670</td><td>7,949</td><td>383</td><td>621</td><td></td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>1,235,662</td><td>1,322,136</td><td>20,904</td><td>28,639</td><td>814</td><td>1,209</td><td></td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>—</td><td>1</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td></tr><tr><td>Other revolving credit and installment</td><td>—</td><td>1,599</td><td>—</td><td>75</td><td>—</td><td>1</td><td></td></tr><tr><td>Total consumer</td><td>1,235,662</td><td>1,323,736</td><td>20,904</td><td>28,714</td><td>814</td><td>1,210</td><td></td></tr><tr><td>Total off-balance sheet sold or securitized loans (2)</td><td>$ 1,346,477</td><td>1,437,817</td><td>27,574</td><td>36,663</td><td>1,197</td><td>1,831</td><td></td></tr></table>

(1) Includes $5.0 billion and $3.3 billion of commercial foreclosed assets and $2.2 billion and $2.7 billion of consumer foreclosed assets at December 31, 2015 and 2014, respectively.

(2) At December 31, 2015 and 2014, the table includes total loans of $1.2 trillion and $1.3 trillion, delinquent loans of $12.1 billion and $16.5 billion, and foreclosed assets of $1.7 billion and $2.4 billion, respectively, for FNMA, FHLMC and GNMA. Net charge-offs exclude loans sold to FNMA, FHLMC and GNMA as we do not service or manage the underlying real estate upon foreclosure and, as such, do not have access to net charge-off information.



## Transactions with Consolidated VIEs and Secured Borrowings

Table 8.7 presents a summary of financial assets and liabilities for asset transfers accounted for as secured borrowings and involvements with consolidated VIEs. “Assets” are presented using GAAP measurement methods, which may include fair value, credit impairment or other adjustments, and therefore in some instances will differ from “Total VIE assets.” For VIEs that obtain exposure synthetically through derivative instruments, the remaining notional amount of the derivative is included in “Total VIE assets.” On the consolidated balance sheet, we separately disclose the consolidated assets of certain VIEs that can only be used to settle the liabilities of those VIEs.

Table 8.7: Transactions with Consolidated VIEs and Secured Borrowings

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Total VIE assets</td><td rowspan="2">Assets</td><td rowspan="2">Liabilities</td><td colspan="2">Carrying value</td></tr><tr><td>Noncontrolling interests</td><td>Net assets</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Secured borrowings:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Municipal tender option bond securitizations</td><td>$ 2,818</td><td>2,400</td><td>(1,800)</td><td>—</td><td>600</td></tr><tr><td>Commercial real estate loans</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Residential mortgage securitizations</td><td>4,738</td><td>4,887</td><td>(4,844)</td><td>—</td><td>43</td></tr><tr><td>Total secured borrowings</td><td>7,556</td><td>7,287</td><td>(6,644)</td><td>—</td><td>643</td></tr><tr><td>Consolidated VIEs:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Nonconforming residential mortgage loan securitizations</td><td>4,134</td><td>3,654</td><td>(1,239)</td><td>—</td><td>2,415</td></tr><tr><td>Commercial real estate loans</td><td>1,185</td><td>1,185</td><td>—</td><td>—</td><td>1,185</td></tr><tr><td>Structured asset finance</td><td>54</td><td>20</td><td>(18)</td><td>—</td><td>2</td></tr><tr><td>Investment funds</td><td>482</td><td>482</td><td>—</td><td>—</td><td>482</td></tr><tr><td>Other</td><td>305</td><td>295</td><td>(101)</td><td>(93)</td><td>101</td></tr><tr><td>Total consolidated VIEs</td><td>6,160</td><td>5,636</td><td>(1,358)</td><td>(93)</td><td>4,185</td></tr><tr><td>Total secured borrowings and consolidated VIEs</td><td>$ 13,716</td><td>12,923</td><td>(8,002)</td><td>(93)</td><td>4,828</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Secured borrowings:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Municipal tender option bond securitizations</td><td>$ 5,422</td><td>4,837</td><td>(3,143)</td><td>—</td><td>1,694</td></tr><tr><td>Commercial real estate loans</td><td>250</td><td>250</td><td>(63)</td><td>—</td><td>187</td></tr><tr><td>Residential mortgage securitizations</td><td>4,804</td><td>5,045</td><td>(4,926)</td><td>—</td><td>119</td></tr><tr><td>Total secured borrowings</td><td>10,476</td><td>10,132</td><td>(8,132)</td><td>—</td><td>2,000</td></tr><tr><td>Consolidated VIEs:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Nonconforming residential mortgage loan securitizations</td><td>5,041</td><td>4,491</td><td>(1,509)</td><td>—</td><td>2,982</td></tr><tr><td>Structured asset finance</td><td>47</td><td>47</td><td>(23)</td><td>—</td><td>24</td></tr><tr><td>Investment funds</td><td>904</td><td>904</td><td>(2)</td><td>—</td><td>902</td></tr><tr><td>Other</td><td>431</td><td>375</td><td>(143)</td><td>(103)</td><td>129</td></tr><tr><td>Total consolidated VIEs</td><td>6,423</td><td>5,817</td><td>(1,677)</td><td>(103)</td><td>4,037</td></tr><tr><td>Total secured borrowings and consolidated VIEs</td><td>$ 16,899</td><td>$ 15,949</td><td>$ (9,809)</td><td>$ (103)</td><td>$ 6,037</td></tr></table>

In addition to the structure types included in the previous table, at both December 31, 2015 and 2014, we had approximately $6.0 billion of private placement debt financing issued through a consolidated VIE. The issuance is classified as long-term debt in our consolidated financial statements. At December 31, 2015, we pledged approximately $529 million in loans (principal and interest eligible to be capitalized), and $5.9 billion in available-for-sale securities to collateralize the VIE's borrowings, compared with $637 million and $5.7 billion, respectively, at December 31, 2014. These assets were not transferred to the VIE, and accordingly we have excluded the VIE from the previous table.

We have raised financing through the securitization of certain financial assets in transactions with VIEs accounted for as secured borrowings. We also consolidate VIEs where we are the primary beneficiary. In certain transactions we provide contractual support in the form of limited recourse and liquidity to facilitate the remarketing of short-term securities issued to third party investors. Other than this limited contractual support, the assets of the VIEs are the sole source of repayment of the securities held by third parties.

MUNICIPAL TENDER OPTION BOND SECURITIZATIONS As part of our normal investment portfolio activities, we consolidate municipal bond trusts that hold highly rated, long-term, fixed-rate municipal bonds, the majority of which are rated AA or better. Our residual interests in these trusts generally allow us to capture the economics of owning the securities outright, and constructively make decisions that significantly impact the economic performance of the municipal bond vehicle, primarily by directing the sale of the municipal bonds owned by the vehicle. In addition, the residual interest owners have the right to receive benefits and bear losses that are proportional to owning the underlying municipal bonds in the trusts. The trusts obtain financing by issuing floating-rate trust certificates that reprice on a weekly or other basis to third-party investors. Under certain conditions, if we elect to terminate the trusts and withdraw the underlying assets, the third party investors are entitled to a small portion of any unrealized gain on the



## Note 8: Securitizations and Variable Interest Entities (continued)

underlying assets. We may serve as remarketing agent and/or liquidity provider for the trusts. The floating-rate investors have the right to tender the certificates at specified dates, often with as little as seven days' notice. Should we be unable to remarket the tendered certificates, we are generally obligated to purchase them at par under standby liquidity facilities unless the bond's credit rating has declined below investment grade or there has been an event of default or bankruptcy of the issuer and insurer.

## NONCONFORMING RESIDENTIAL MORTGAGE LOAN

SECURITIZATIONS We have consolidated certain of our nonconforming residential mortgage loan securitizations in accordance with consolidation accounting guidance. We have determined we are the primary beneficiary of these securitizations because we have the power to direct the most significant activities of the entity through our role as primary servicer and also hold variable interests that we have determined to be significant. The nature of our variable interests in these entities may include beneficial interests issued by the VIE, mortgage servicing rights and recourse or repurchase reserve liabilities. The beneficial interests issued by the VIE that we hold include either subordinate or senior securities held in an amount that we consider potentially significant.

INVESTMENT FUNDS We have consolidated certain of our investment funds where we manage the assets of the fund and our interests absorb a majority of the funds' variability. We consolidate these VIEs because we have discretion over the management of the assets and are the sole investor in these funds.



## Note 9: Mortgage Banking Activities

Mortgage banking activities, included in the Community Banking and Wholesale Banking operating segments, consist of residential and commercial mortgage originations, sale activity and servicing.

Table 9.1: Analysis of Changes in Fair Value MSRs

We apply the amortization method to commercial MSRs and apply the fair value method to residential MSRs. Table 9.1 presents the changes in MSRs measured using the fair value method.

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Fair value, beginning of year</td><td>$ 12,738</td><td>15,580</td><td>11,538</td></tr><tr><td>Servicing from securitizations or asset transfers</td><td>1,556</td><td>1,196</td><td>3,469</td></tr><tr><td>Sales and other (1)</td><td>(9)</td><td>(7)</td><td>(583)</td></tr><tr><td>Net additions</td><td>1,547</td><td>1,189</td><td>2,886</td></tr><tr><td>Changes in fair value:</td><td></td><td></td><td></td></tr><tr><td>Due to changes in valuation model inputs or assumptions:</td><td></td><td></td><td></td></tr><tr><td>Mortgage interest rates (2)</td><td>247</td><td>(2,150)</td><td>4,362</td></tr><tr><td>Servicing and foreclosure costs (3)</td><td>(83)</td><td>(20)</td><td>(228)</td></tr><tr><td>Discount rates (4)</td><td>—</td><td>(55)</td><td>—</td></tr><tr><td>Prepayment estimates and other (5)</td><td>50</td><td>103</td><td>(736)</td></tr><tr><td>Net changes in valuation model inputs or assumptions</td><td>214</td><td>(2,122)</td><td>3,398</td></tr><tr><td>Other changes in fair value (6)</td><td>(2,084)</td><td>(1,909)</td><td>(2,242)</td></tr><tr><td>Total changes in fair value</td><td>(1,870)</td><td>(4,031)</td><td>1,156</td></tr><tr><td>Fair value, end of year</td><td>$ 12,415</td><td>12,738</td><td>15,580</td></tr></table>

(1) Includes sales and transfers of MSRs, which can result in an increase of total reported MSRs if the sales or transfers are related to nonperforming loan portfolios.

(2) Includes prepayment speed changes as well as other valuation changes due to changes in mortgage interest rates (such as changes in estimated interest earned on custodial deposit balances).

(3) Includes costs to service and unreimbursed foreclosure costs.

(4) Reflects discount rate assumption change, excluding portion attributable to changes in mortgage interest rates.

(5) Represents changes driven by other valuation model inputs or assumptions including prepayment speed estimation changes and other assumption updates. Prepayment speed estimation changes are influenced by observed changes in borrower behavior and other external factors that occur independent of interest rate changes.

(6) Represents changes due to collection/realization of expected cash flows over time.

Table 9.2 presents the changes in amortized MSRs.

Table 9.2: Analysis of Changes in Amortized MSRs

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Balance, beginning of year</td><td>$ 1,242</td><td>1,229</td><td>1,160</td></tr><tr><td>Purchases</td><td>144</td><td>157</td><td>176</td></tr><tr><td>Servicing from securitizations or asset transfers</td><td>180</td><td>110</td><td>147</td></tr><tr><td>Amortization</td><td>(258)</td><td>(254)</td><td>(254)</td></tr><tr><td>Balance, end of year (1)</td><td>$ 1,308</td><td>1,242</td><td>1,229</td></tr><tr><td>Fair value of amortized MSRs:</td><td></td><td></td><td></td></tr><tr><td>Beginning of year</td><td>$ 1,637</td><td>1,575</td><td>1,400</td></tr><tr><td>End of year</td><td>1,680</td><td>1,637</td><td>1,575</td></tr></table>

(1) Commercial amortized MSRs are evaluated for impairment purposes by the following risk strata: agency (GSEs) and non-agency. There was no valuation allowance recorded for the periods presented on the commercial amortized MSRs.



## Note 9: Mortgage Banking Activities (continued)

We present the components of our managed servicing portfolio in Table 9.3 at unpaid principal balance for loans serviced and subserviced for others and at book value for owned loans serviced.

Table 9.3: Managed Servicing Portfolio

<table><tr><td>(in billions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Residential mortgage servicing:</td><td></td><td></td></tr><tr><td>Serviced for others</td><td>$ 1,300</td><td>1,405</td></tr><tr><td>Owned loans serviced</td><td>345</td><td>342</td></tr><tr><td>Subserviced for others</td><td>4</td><td>5</td></tr><tr><td>Total residential servicing</td><td>1,649</td><td>1,752</td></tr><tr><td>Commercial mortgage servicing:</td><td></td><td></td></tr><tr><td>Serviced for others</td><td>478</td><td>456</td></tr><tr><td>Owned loans serviced</td><td>122</td><td>112</td></tr><tr><td>Subserviced for others</td><td>7</td><td>7</td></tr><tr><td>Total commercial servicing</td><td>607</td><td>575</td></tr><tr><td>Total managed servicing portfolio</td><td>$ 2,256</td><td>2,327</td></tr><tr><td>Total serviced for others</td><td>$ 1,778</td><td>1,861</td></tr><tr><td>Ratio of MSRs to related loans serviced for others</td><td>0.77%</td><td>0.75</td></tr></table>

Table 9.4 presents the components of mortgage banking noninterest income.

Table 9.4: Mortgage Banking Noninterest Income

<table><tr><td rowspan="2">(in millions)</td><td colspan="4">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td><td></td></tr><tr><td>Servicing income, net:</td><td></td><td></td><td></td><td></td></tr><tr><td>Servicing fees:</td><td></td><td></td><td></td><td></td></tr><tr><td>Contractually specified servicing fees</td><td>$ 4,037</td><td>4,285</td><td>4,442</td><td></td></tr><tr><td>Late charges</td><td>198</td><td>203</td><td>216</td><td></td></tr><tr><td>Ancillary fees</td><td>288</td><td>319</td><td>343</td><td></td></tr><tr><td>Unreimbursed direct servicing costs (1)</td><td>(625)</td><td>(694)</td><td>(1,074)</td><td></td></tr><tr><td>Net servicing fees</td><td>3,898</td><td>4,113</td><td>3,927</td><td></td></tr><tr><td>Changes in fair value of MSRs carried at fair value:</td><td></td><td></td><td></td><td></td></tr><tr><td>Due to changes in valuation model inputs or assumptions (2)</td><td>(A)</td><td>214</td><td>(2,122)</td><td>3,398</td></tr><tr><td>Other changes in fair value (3)</td><td></td><td>(2,084)</td><td>(1,909)</td><td>(2,242)</td></tr><tr><td>Total changes in fair value of MSRs carried at fair value</td><td></td><td>(1,870)</td><td>(4,031)</td><td>1,156</td></tr><tr><td>Amortization</td><td></td><td>(258)</td><td>(254)</td><td>(254)</td></tr><tr><td>Net derivative gains (losses) from economic hedges (4)</td><td>(B)</td><td>671</td><td>3,509</td><td>(2,909)</td></tr><tr><td>Total servicing income, net</td><td></td><td>2,441</td><td>3,337</td><td>1,920</td></tr><tr><td>Net gains on mortgage loan origination/sales activities</td><td></td><td>4,060</td><td>3,044</td><td>6,854</td></tr><tr><td>Total mortgage banking noninterest income</td><td></td><td>$ 6,501</td><td>6,381</td><td>8,774</td></tr><tr><td>Market-related valuation changes to MSRs, net of hedge results (2)(4)</td><td>(A)+(B)</td><td>$ 885</td><td>1,387</td><td>489</td></tr></table>

(1) Primarily associated with foreclosure expenses and unreimbursed interest advances to investors.

(2) Refer to the changes in fair value of MSRs table in this Note for more detail.

(3) Represents changes due to collection/realization of expected cash flows over time.

(4) Represents results from economic hedges used to hedge the risk of changes in fair value of MSRs. See Note 16 (Derivatives Not Designated as Hedging Instruments) for additional discussion and detail.



Table 9.5 summarizes the changes in our liability for mortgage loan repurchase losses. This liability is in “Accrued expenses and other liabilities” in our consolidated balance sheet and the provision for repurchase losses reduces net gains on mortgage loan origination/sales activities in "Mortgage banking" in our consolidated income statement. Because the level of mortgage loan repurchase losses depends upon economic factors, investor demand strategies and other external conditions that may change over the life of the underlying loans, the level of the liability for mortgage loan repurchase losses is difficult to estimate and requires considerable management judgment. We maintain regular contact with the GSEs, the Federal Housing Finance Agency (FHFA), and other significant investors to monitor their repurchase demand practices and issues as part of our process to update our repurchase liability estimate as new information becomes available. The Company reached settlements with both FHLMC and FNMA in 2013, that resolved substantially all repurchase liabilities associated with loans sold to FHLMC prior to January 1, 2009 and loans sold to FNMA that were originated prior to January 1, 2009.

Because of the uncertainty in the various estimates underlying the mortgage repurchase liability, there is a range of losses in excess of the recorded mortgage repurchase liability that is reasonably possible. The estimate of the range of possible loss for representations and warranties does not represent a probable loss, and is based on currently available information, significant judgment, and a number of assumptions that are subject to change. The high end of this range of reasonably possible losses exceeded our recorded liability by $293 million at December 31, 2015, and was determined based upon modifying the assumptions (particularly to assume significant changes in investor repurchase demand practices) used in our best estimate of probable loss to reflect what we believe to be the high end of reasonably possible adverse assumptions. Our estimate of reasonably possible losses decreased in 2015 as court rulings during the year provided a better understanding of our exposure to repurchase risk.

Table 9.5: Analysis of Changes in Liability for Mortgage Loan Repurchase Losses

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Balance, beginning of year</td><td>$ 615</td><td>899</td><td>2,206</td></tr><tr><td>Provision for repurchase losses:</td><td></td><td></td><td></td></tr><tr><td>Loan sales</td><td>43</td><td>44</td><td>143</td></tr><tr><td>Change in estimate (1)</td><td>(202)</td><td>(184)</td><td>285</td></tr><tr><td>Net additions (reductions)</td><td>(159)</td><td>(140)</td><td>428</td></tr><tr><td>Losses (2)</td><td>(78)</td><td>(144)</td><td>(1,735)</td></tr><tr><td>Balance, end of year</td><td>$ 378</td><td>615</td><td>899</td></tr></table>

(1) Results from changes in investor demand, mortgage insurer practices, credit and the financial stability of correspondent lenders.

(2) Year ended December 31, 2013, reflects $746 million and $508 million as a result of the settlements reached with FHLMC and FNMA, respectively, that resolved substantially all repurchase liabilities associated with loans sold to FHLMC prior to January 1, 2009 and loans sold to FNMA that were originated prior to January 1, 2009.



## Note 10: Intangible Assets

Table 10.1 presents the gross carrying value of intangible assets and accumulated amortization.

Table 10.1: Intangible Assets

<table><tr><td rowspan="2">(in millions)</td><td colspan="4">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td>Gross carrying value</td><td>Accumulated amortization</td><td>Net carrying value</td><td>Gross carrying value</td><td>Accumulated amortization</td><td>Net carrying value</td></tr><tr><td>Amortized intangible assets (1):</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>MSRs (2)</td><td>$ 3,228</td><td>(1,920)</td><td>1,308</td><td>2,906</td><td>(1,664)</td><td>1,242</td></tr><tr><td>Core deposit intangibles</td><td>12,834</td><td>(10,295)</td><td>2,539</td><td>12,834</td><td>(9,273)</td><td>3,561</td></tr><tr><td>Customer relationship and other intangibles</td><td>3,163</td><td>(2,549)</td><td>614</td><td>3,179</td><td>(2,322)</td><td>857</td></tr><tr><td>Total amortized intangible assets</td><td>$ 19,225</td><td>(14,764)</td><td>4,461</td><td>18,919</td><td>(13,259)</td><td>5,660</td></tr><tr><td>Unamortized intangible assets:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>MSRs (carried at fair value) (2)</td><td>$ 12,415</td><td></td><td></td><td>12,738</td><td></td><td></td></tr><tr><td>Goodwill</td><td>25,529</td><td></td><td></td><td>25,705</td><td></td><td></td></tr><tr><td>Trademark</td><td>14</td><td></td><td></td><td>14</td><td></td><td></td></tr></table>

(1) Excludes fully amortized intangible assets.

(2) See Note 9 (Mortgage Banking Activities) for additional information on MSRs.

Table 10.2 provides the current year and estimated future amortization expense for amortized intangible assets. We based our projections of amortization expense shown below on existing asset balances at December 31, 2015. Future amortization expense may vary from these projections.

Table 10.2: Amortization Expense for Intangible Assets

<table><tr><td>(in millions)</td><td>Amortized MSRs</td><td>Core deposit intangibles</td><td>Customer relationship and other intangibles</td><td>Total</td></tr><tr><td>Year ended December 31, 2015 (actual)</td><td>$ 258</td><td>1,022</td><td>227</td><td>1,507</td></tr><tr><td>Estimate for year ended December 31,</td><td></td><td></td><td></td><td></td></tr><tr><td>2016</td><td>$ 259</td><td>919</td><td>208</td><td>1,386</td></tr><tr><td>2017</td><td>206</td><td>851</td><td>193</td><td>1,250</td></tr><tr><td>2018</td><td>170</td><td>769</td><td>185</td><td>1,124</td></tr><tr><td>2019</td><td>148</td><td>—</td><td>10</td><td>158</td></tr><tr><td>2020</td><td>135</td><td>—</td><td>6</td><td>141</td></tr></table>

For our goodwill impairment analysis, we allocate all of the goodwill to the individual operating segments. We identify reporting units that are one level below an operating segment (referred to as a component), and distinguish these reporting units based on how the segments and components are managed, taking into consideration the economic characteristics, nature of the products and customers of the components. At the time we acquire a business, we allocate goodwill to applicable reporting units based on their relative fair value, and if we have a significant business reorganization, we may reallocate the goodwill. See Note 24 (Operating Segments) for further information on management reporting.



Table 10.3 shows the allocation of goodwill to our reportable operating segments for purposes of goodwill impairment testing.

Table 10.3: Goodwill

<table><tr><td>(in millions)</td><td>Community Banking</td><td>Wholesale Banking</td><td>Wealth and Investment Management</td><td>Consolidated Company</td></tr><tr><td>December 31, 2013 (1)</td><td>$ 16,878</td><td>7,557</td><td>1,202</td><td>25,637</td></tr><tr><td>Reduction in goodwill related to divested businesses and other</td><td>(8)</td><td>(11)</td><td>—</td><td>(19)</td></tr><tr><td>Goodwill from business combinations</td><td>—</td><td>87</td><td>—</td><td>87</td></tr><tr><td>December 31, 2014</td><td>$ 16,870</td><td>7,633</td><td>1,202</td><td>25,705</td></tr><tr><td>Reduction in goodwill related to divested businesses and other</td><td>(21)</td><td>(158)</td><td>—</td><td>(179)</td></tr><tr><td>Goodwill from business combinations</td><td>—</td><td>—</td><td>3</td><td>3</td></tr><tr><td>December 31, 2015</td><td>$ 16,849</td><td>7,475</td><td>1,205</td><td>25,529</td></tr></table>

(1) December 31, 2013 has been revised to reflect realignment of our operating segments. See Note 24 (Operating Segments) for additional information.

## Note 11: Deposits

Table 11.1 presents a summary of the time certificates of deposit (CDs) and other time deposits issued by domestic and foreign offices.

Table 11.1: Time Certificates of Deposit

<table><tr><td rowspan="2">(in billions)</td><td colspan="2">December 31,</td></tr><tr><td>2015</td><td>2014</td></tr><tr><td>Total domestic and foreign</td><td>$ 98.5</td><td>124.9</td></tr><tr><td>Domestic:</td><td></td><td></td></tr><tr><td>$100,000 or more</td><td>48.9</td><td>14.7</td></tr><tr><td>$250,000 or more</td><td>43.0</td><td>6.9</td></tr><tr><td>Foreign:</td><td></td><td></td></tr><tr><td>$100,000 or more</td><td>9.5</td><td>16.4</td></tr><tr><td>$250,000 or more</td><td>9.5</td><td>16.4</td></tr></table>

Substantially all CDs and other time deposits issued by domestic and foreign offices were interest bearing. The contractual maturities of these deposits are presented in Table 11.2.

Table 11.2: Contractual Maturities of CDs and Other Time Deposits

<table><tr><td>(in millions)</td><td>December 31, 2015</td></tr><tr><td>2016</td><td>$ 81,846</td></tr><tr><td>2017</td><td>5,549</td></tr><tr><td>2018</td><td>3,643</td></tr><tr><td>2019</td><td>2,200</td></tr><tr><td>2020</td><td>1,121</td></tr><tr><td>Thereafter</td><td>4,155</td></tr><tr><td>Total</td><td>$ 98,514</td></tr></table>

The contractual maturities of the domestic time deposits with a denomination of $100,000 or more are presented in Table 11.3.

Table 11.3: Contractual Maturities of Domestic Time Deposits

<table><tr><td>(in millions)</td><td>2015</td></tr><tr><td>Three months or less</td><td>$ 36,683</td></tr><tr><td>After three months through six months</td><td>6,010</td></tr><tr><td>After six months through twelve months</td><td>2,143</td></tr><tr><td>After twelve months</td><td>4,091</td></tr><tr><td>Total</td><td>$ 48,927</td></tr></table>

Demand deposit overdrafts of $523 million and $581 million were included as loan balances at December 31, 2015 and 2014, respectively.



## Note 12: Short-Term Borrowings

Table 12.1 shows selected information for short-term borrowings, which generally mature in less than 30 days. We pledge certain financial instruments that we own to collateralize repurchase agreements and other securities financings. For additional information, see the “Pledged Assets” section of Note 14 (Guarantees, Pledged Assets and Collateral).

Table 12.1: Short-Term Borrowings

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">2015</td><td colspan="2">2014</td><td>2013</td></tr><tr><td>Amount</td><td>Rate</td><td>Amount</td><td>Rate</td><td>Amount</td><td>Rate</td></tr><tr><td>As of December 31,</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds purchased and securities sold under agreements to repurchase</td><td>$ 82,948</td><td>0.21%</td><td>$ 51,052</td><td>0.07%</td><td>$ 36,263</td><td>0.05%</td></tr><tr><td>Commercial paper</td><td>334</td><td>0.81</td><td>2,456</td><td>0.34</td><td>5,162</td><td>0.18</td></tr><tr><td>Other short-term borrowings (1)</td><td>14,246</td><td>(0.10)</td><td>10,010</td><td>0.07</td><td>12,458</td><td>0.31</td></tr><tr><td>Total</td><td>$ 97,528</td><td>0.17</td><td>$ 63,518</td><td>0.08</td><td>$ 53,883</td><td>0.12</td></tr><tr><td>Year ended December 31,</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Average daily balance</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds purchased and securities sold under agreements to repurchase</td><td>$ 75,021</td><td>0.09</td><td>$ 44,680</td><td>0.08</td><td>$ 36,227</td><td>0.08</td></tr><tr><td>Commercial paper</td><td>1,583</td><td>0.36</td><td>4,751</td><td>0.17</td><td>4,702</td><td>0.25</td></tr><tr><td>Other short-term borrowings (1)</td><td>10,861</td><td>(0.08)</td><td>10,680</td><td>0.18</td><td>13,787</td><td>0.22</td></tr><tr><td>Total</td><td>$ 87,465</td><td>0.07</td><td>$ 60,111</td><td>0.10</td><td>$ 54,716</td><td>0.13</td></tr><tr><td>Maximum month-end balance</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds purchased and securities sold under agreements to repurchase (2)</td><td>$ 89,800</td><td>N/A</td><td>$ 51,052</td><td>N/A</td><td>$ 39,451</td><td>N/A</td></tr><tr><td>Commercial paper (3)</td><td>3,552</td><td>N/A</td><td>6,070</td><td>N/A</td><td>5,700</td><td>N/A</td></tr><tr><td>Other short-term borrowings (4)</td><td>14,246</td><td>N/A</td><td>12,209</td><td>N/A</td><td>16,564</td><td>N/A</td></tr></table>

N/A- Not applicable

(1) Negative other short-term borrowings rate in 2015 is a result of increased customer demand for certain securities in stock loan transactions combined with the impact of low interest rates.

(2) Highest month-end balance in each of the last three years was October 2015, December 2014 and May 2013.

(3) Highest month-end balance in each of the last three years was March 2015, March 2014 and March 2013.

(4) Highest month-end balance in each of the last three years was December 2015, June 2014 and March 2013.



We issue long-term debt denominated in multiple currencies, predominantly in U.S. dollars. Our issuances have both fixed and floating interest rates. As a part of our overall interest rate risk management strategy, we often use derivatives to manage our exposure to interest rate risk. We also use derivatives to manage our exposure to foreign currency risk. As a result, a major portion of the long-term debt presented below is hedged in a fair value or cash flow hedge relationship. See Note 16 (Derivatives) for further information on qualifying hedge contracts.

Table 13.1: Long-Term Debt

Table 13.1 presents a summary of our long-term debt carrying values, reflecting unamortized debt discounts and premiums, and purchase accounting adjustments, where applicable. The interest rates displayed represent the range of contractual rates in effect at December 31, 2015. These interest rates do not include the effects of any associated derivatives designated in a hedge accounting relationship.

<table><tr><td rowspan="2"></td><td colspan="3">December 31,</td></tr><tr><td>2015</td><td>2014</td><td></td></tr><tr><td>(in millions)</td><td>Maturity date(s)</td><td>Stated interest rate(s)</td><td></td></tr><tr><td>Wells Fargo &amp; Company (Parent only)</td><td></td><td></td><td></td></tr><tr><td>Senior</td><td></td><td></td><td></td></tr><tr><td>Fixed-rate notes</td><td>2016-2045</td><td>0.375-6.75%</td><td>$ 68,604</td></tr><tr><td>Floating-rate notes</td><td>2016-2048</td><td>0.070-3.152</td><td>15,942</td></tr><tr><td>Structured notes (1)</td><td>2016-2053</td><td>0.00-3.890</td><td>5,672</td></tr><tr><td>Total senior debt - Parent</td><td></td><td></td><td>90,218</td></tr><tr><td>Subordinated</td><td></td><td></td><td></td></tr><tr><td>Fixed-rate notes (2)</td><td>2016-2045</td><td>3.45-7.574%</td><td>25,119</td></tr><tr><td>Floating-rate notes</td><td>2016</td><td>0.691</td><td>639</td></tr><tr><td>Total subordinated debt - Parent</td><td></td><td></td><td>25,758</td></tr><tr><td>Junior subordinated</td><td></td><td></td><td></td></tr><tr><td>Fixed-rate notes - hybrid trust securities</td><td>2029-2036</td><td>5.95-7.95%</td><td>1,398</td></tr><tr><td>Floating-rate notes</td><td>2027</td><td>0.821-1.321</td><td>280</td></tr><tr><td>Total junior subordinated debt - Parent (3)</td><td></td><td></td><td>1,678</td></tr><tr><td>Total long-term debt - Parent (2)</td><td></td><td></td><td>117,654</td></tr><tr><td>Wells Fargo Bank, N.A. and other bank entities (Bank)</td><td></td><td></td><td></td></tr><tr><td>Senior</td><td></td><td></td><td></td></tr><tr><td>Fixed-rate notes</td><td></td><td></td><td>—</td></tr><tr><td>Floating-rate notes</td><td>2016-2053</td><td>0.084-0.806%</td><td>6,694</td></tr><tr><td>Floating-rate extendible notes (4)</td><td>2016-2017</td><td>0.407-0.766</td><td>6,315</td></tr><tr><td>Fixed-rate advances - Federal Home Loan Bank (FHLB) (5)</td><td>2016-2031</td><td>3.83-7.50</td><td>102</td></tr><tr><td>Floating-rate advances - FHLB (5)</td><td>2017-2020</td><td>0.32-0.87</td><td>37,000</td></tr><tr><td>Structured notes (1)</td><td>2016-2025</td><td>2.45-7.15</td><td>1</td></tr><tr><td>Capital leases (Note 7)</td><td>2016-2025</td><td>7.045-17.775</td><td>8</td></tr><tr><td>Total senior debt - Bank</td><td></td><td></td><td>50,120</td></tr><tr><td>Subordinated</td><td></td><td></td><td></td></tr><tr><td>Fixed-rate notes</td><td>2016-2038</td><td>5.25-7.74%</td><td>7,927</td></tr><tr><td>Floating-rate notes</td><td>2016-2017</td><td>0.572-2.64</td><td>989</td></tr><tr><td>Total subordinated debt - Bank</td><td></td><td></td><td>8,916</td></tr><tr><td>Junior subordinated</td><td></td><td></td><td></td></tr><tr><td>Floating-rate notes</td><td>2027</td><td>0.932-0.971%</td><td>322</td></tr><tr><td>Total junior subordinated debt - Bank (3)</td><td></td><td></td><td>322</td></tr><tr><td>Long-term debt issued by VIE - Fixed rate (6)</td><td>2020-2047</td><td>0.00-7.00%</td><td>456</td></tr><tr><td>Long-term debt issued by VIE - Floating rate (6)</td><td>2016-2047</td><td>0.00-18.78</td><td>845</td></tr><tr><td>Mortgage notes and other debt (7)</td><td>2016-2065</td><td>0.37-9.20</td><td>16,365</td></tr><tr><td>Total long-term debt - Bank</td><td></td><td></td><td>77,024</td></tr></table>

(continued on following page)



## Note 13: Long-Term Debt (continued)

(continued from previous page)

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">December 31,</td></tr><tr><td>2015</td><td>2014</td><td></td></tr><tr><td>Other consolidated subsidiaries</td><td></td><td></td><td></td></tr><tr><td>Senior</td><td></td><td></td><td></td></tr><tr><td>Fixed-rate notes</td><td>2016-2023</td><td>2.774-3.70%</td><td>4,628</td></tr><tr><td>FixFloat notes</td><td></td><td></td><td>—</td></tr><tr><td>Structured notes (1)</td><td>2021</td><td>0.427%</td><td>1</td></tr><tr><td>Total senior debt - Other consolidated subsidiaries</td><td></td><td></td><td>4,629</td></tr><tr><td>Junior subordinated</td><td></td><td></td><td></td></tr><tr><td>Floating-rate notes</td><td>2027</td><td>0.822%</td><td>155</td></tr><tr><td>Total junior subordinated debt - Other consolidated subsidiaries (3)</td><td></td><td></td><td>155</td></tr><tr><td>Long-term debt issued by VIE - Fixed rate (6)</td><td></td><td></td><td>—</td></tr><tr><td>Mortgage notes and other (7)</td><td>2017-2018</td><td>1.625-5.125%</td><td>74</td></tr><tr><td>Total long-term debt - Other consolidated subsidiaries</td><td></td><td></td><td>4,858</td></tr><tr><td>Total long-term debt</td><td></td><td></td><td>$ 199,536</td></tr></table>

(1) Largely consists of long-term notes where the performance of the note is linked to an embedded equity, commodity, or currency index, or basket of indices accounted for separately from the note as a free-standing derivative. For information on embedded derivatives, see the "Derivatives Not Designated as Hedging Instruments" section in Note 16 (Derivatives). In addition, a major portion consists of zero coupon callable notes where interest is paid as part of the final redemption amount.

(2) Includes fixed-rate subordinated notes issued by the Parent at a discount of $137 million and $139 million in 2015 and 2014, respectively, to effect a modification of Wells Fargo Bank, NA notes. These notes are carried at their par amount on the balance sheet of the Parent presented in Note 25 (Parent-Only Financial Statements).

(3) Represents junior subordinated debentures held by unconsolidated wholly-owned trusts formed for the sole purpose of issuing trust preferred securities. See Note 8 (Securitizations and Variable Interest Entities) for additional information on our trust preferred security structures.

(4) Represents floating-rate extendible notes where holders of the notes may elect to extend the contractual maturity of all or a portion of the principal amount on a periodic basis.

(5) At December 31, 2015, FHLB advances were secured by residential loan collateral. Outstanding advances at December 31, 2014, were secured by investment securities and residential loan collateral.

(6) For additional information on VIEs, see Note 8 (Securitizations and Variable Interest Entities).

(7) Predominantly related to securitizations and secured borrowings, see Note 8 (Securitizations and Variable Interest Entities).

The aggregate carrying value of long-term debt that matures (based on contractual payment dates) as of December 31, 2015, in each of the following five years and thereafter is presented in Table 13.2.

Table 13.2: Maturity of Long-Term Debt

<table><tr><td>(in millions)</td><td></td><td>Parent</td><td>Company</td></tr><tr><td>2016</td><td>$</td><td>14,713</td><td>31,904</td></tr><tr><td>2017</td><td></td><td>13,259</td><td>21,953</td></tr><tr><td>2018</td><td></td><td>8,189</td><td>22,961</td></tr><tr><td>2019</td><td></td><td>6,384</td><td>21,402</td></tr><tr><td>2020</td><td></td><td>12,998</td><td>20,236</td></tr><tr><td>Thereafter</td><td></td><td>62,111</td><td>81,080</td></tr><tr><td>Total</td><td>$</td><td>117,654</td><td>199,536</td></tr></table>

As part of our long-term and short-term borrowing arrangements, we are subject to various financial and operational covenants. Some of the agreements under which debt has been issued have provisions that may limit the merger or sale of certain subsidiary banks and the issuance of capital stock or convertible securities by certain subsidiary banks. At December 31, 2015, we were in compliance with all the covenants.



Guarantees are contracts that contingently require us to make payments to a guaranteed party based on an event or a change in an underlying asset, liability, rate or index. Guarantees are generally in the form of standby letters of credit, securities lending and other indemnifications, written put options, recourse obligations, and other types of arrangements. Table 14.1 shows carrying value, maximum exposure to loss on our guarantees and the related non-investment grade amounts.

Table 14.1: Guarantees – Carrying Value and Maximum Exposure to Loss

<table><tr><td rowspan="3">(in millions)</td><td colspan="8">December 31, 2015</td></tr><tr><td rowspan="2">Carrying value</td><td rowspan="2">Expires in one year or less</td><td rowspan="2">Expires after one year through three years</td><td rowspan="2">Expires after three years through five years</td><td rowspan="2">Expires after five years</td><td rowspan="2">Total</td><td colspan="2">Non-investment grade</td></tr><tr><td>Maximum exposure to loss</td><td></td></tr><tr><td>Standby letters of credit (1)</td><td>$ 38</td><td>16,360</td><td>9,618</td><td>4,116</td><td>642</td><td>30,736</td><td>8,981</td><td></td></tr><tr><td>Securities lending and other indemnifications</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1,841</td><td>1,841</td><td>—</td><td></td></tr><tr><td>Written put options (2)</td><td>371</td><td>7,387</td><td>6,463</td><td>4,505</td><td>1,440</td><td>19,795</td><td>9,583</td><td></td></tr><tr><td>Loans and MHFS sold with recourse</td><td>62</td><td>112</td><td>723</td><td>690</td><td>6,434</td><td>7,959</td><td>4,864</td><td></td></tr><tr><td>Factoring guarantees</td><td>—</td><td>1,598</td><td>—</td><td>—</td><td>—</td><td>1,598</td><td>1,598</td><td></td></tr><tr><td>Other guarantees</td><td>28</td><td>62</td><td>17</td><td>17</td><td>2,482</td><td>2,578</td><td>53</td><td></td></tr><tr><td>Total guarantees</td><td>$ 499</td><td>25,519</td><td>16,821</td><td>9,328</td><td>12,839</td><td>64,507</td><td>25,079</td><td></td></tr><tr><td></td><td></td><td></td><td></td><td></td><td></td><td colspan="3">December 31, 2014</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td></td><td colspan="3" rowspan="2">Maximum exposure to loss</td></tr><tr><td>(in millions)</td><td>Carrying value</td><td>Expires in one year or less</td><td>Expires after one year through three years</td><td>Expires after three years through five years</td><td>Expires after five years</td><td>Total</td></tr><tr><td>Standby letters of credit (1)</td><td>$ 41</td><td>16,271</td><td>10,269</td><td>6,295</td><td>645</td><td>33,480</td><td>8,447</td><td></td></tr><tr><td>Securities lending and other indemnifications</td><td>—</td><td>—</td><td>2</td><td>2</td><td>5,948</td><td>5,952</td><td>—</td><td></td></tr><tr><td>Written put options (2)</td><td>469</td><td>7,644</td><td>5,256</td><td>2,822</td><td>2,409</td><td>18,131</td><td>7,902</td><td></td></tr><tr><td>Loans and MHFS sold with recourse</td><td>72</td><td>131</td><td>486</td><td>822</td><td>5,386</td><td>6,825</td><td>3,945</td><td></td></tr><tr><td>Factoring guarantees</td><td>—</td><td>3,460</td><td>—</td><td>—</td><td>—</td><td>3,460</td><td>3,460</td><td></td></tr><tr><td>Other guarantees</td><td>24</td><td>9</td><td>85</td><td>22</td><td>2,158</td><td>2,274</td><td>69</td><td></td></tr><tr><td>Total guarantees</td><td>$ 606</td><td>27,515</td><td>16,098</td><td>9,963</td><td>16,546</td><td>70,122</td><td>23,823</td><td></td></tr></table>

(1) Total maximum exposure to loss includes direct pay letters of credit (DPLCs) of $11.8 billion and $15.0 billion at December 31, 2015 and 2014, respectively. We issue DPLCs to provide credit enhancements for certain bond issuances. Beneficiaries (bond trustees) may draw upon these instruments to make scheduled principal and interest payments, redeem all outstanding bonds because a default event has occurred, or for other reasons as permitted by the agreement. We also originate multipurpose lending commitments under which borrowers have the option to draw on the facility in one of several forms, including as a standby letter of credit. Total maximum exposure to loss includes the portion of these facilities for which we have issued standby letters of credit under the commitments.

(2) Written put options, which are in the form of derivatives, are also included in the derivative disclosure in Note 16 (Derivatives).

“Maximum exposure to loss” and “Non-investment grade” are required disclosures under GAAP. Non-investment grade represents those guarantees on which we have a higher risk of being required to perform under the terms of the guarantee. If the underlying assets under the guarantee are non-investment grade (that is, an external rating that is below investment grade or an internal credit default grade that is equivalent to a below investment grade external rating), we consider the risk of performance to be high. Internal credit default grades are determined based upon the same credit policies that we use to evaluate the risk of payment or performance when making loans and other extensions of credit. These credit policies are further described in Note 6 (Loans and Allowance for Credit Losses).

Maximum exposure to loss represents the estimated loss that would be incurred under an assumed hypothetical circumstance, despite what we believe is its extremely remote possibility, where the value of our interests and any associated collateral declines to zero. Maximum exposure to loss estimates in the table above do not reflect economic hedges or collateral we could use to offset or recover losses we may incur under our guarantee agreements. Accordingly, this required disclosure is not an indication of expected loss. We believe the carrying value, which is either fair value for derivative-related products or the allowance for lending-related commitments, is more representative of our exposure to loss than maximum exposure to loss.

STANDBY LETTERS OF CREDIT We issue standby letters of credit, which include performance and financial guarantees, for customers in connection with contracts between our customers and third parties. Standby letters of credit are agreements where we are obligated to make payment to a third party on behalf of a customer if the customer fails to meet their contractual obligations. We consider the credit risk in standby letters of credit and commercial and similar letters of credit in determining the allowance for credit losses.



## Note 14: Guarantees, Pledged Assets and Collateral (continued)

SECURITIES LENDING AND OTHER INDEMNIFICATIONS As a securities lending agent, we lend debt and equity securities from participating institutional clients' portfolios to third-party borrowers. These arrangements are for an indefinite period of time, and we indemnify our clients against default by the borrower in returning these lent securities. This indemnity is supported by collateral received from the borrowers and is generally in the form of cash or highly liquid securities that are marked to market daily. For the transactions subject to the indemnifications, the fair value of securities loaned out at December 31, 2015 and 2014, totaled $0 million and $211 million, respectively. The fair value of collateral supporting the loaned securities was $0 million and $218 million at December 31, 2015 and 2014, respectively.

We use certain third-party clearing agents to clear and settle transactions on behalf of some of our institutional brokerage customers. We indemnify the clearing agents against loss that could occur for non-performance by our customers on transactions that are not sufficiently collateralized. Transactions subject to the indemnifications may include customer obligations related to the settlement of margin accounts and short positions, such as written call options and securities borrowing transactions. Outstanding customer obligations were $352 million and $950 million and the related collateral was $1.5 billion and $5.6 billion at December 31, 2015 and 2014, respectively. Our estimate of maximum exposure to loss, which requires judgment regarding the range and likelihood of future events, was $1.8 billion as of December 31, 2015, and $5.7 billion as of December 31, 2014.

We enter into other types of indemnification agreements in the ordinary course of business under which we agree to indemnify third parties against any damages, losses and expenses incurred in connection with legal and other proceedings arising from relationships or transactions with us. These relationships or transactions include those arising from service as a director or officer of the Company, underwriting agreements relating to our securities, acquisition agreements and various other business transactions or arrangements. Because the extent of our obligations under these agreements depends entirely upon the occurrence of future events, we are unable to determine our potential future liability under these agreements. We do, however, record a liability for residential mortgage loans that we expect to repurchase pursuant to various representations and warranties. See Note 9 (Mortgage Banking Activities) for additional information on the liability for mortgage loan repurchase losses.

WRITTEN PUT OPTIONS Written put options are contracts that give the counterparty the right to sell to us an underlying instrument held by the counterparty at a specified price and may include options, floors, caps and credit default swaps. These written put option contracts generally permit net settlement. While these derivative transactions expose us to risk if the option is exercised, we manage this risk by entering into offsetting trades or by taking short positions in the underlying instrument. We offset substantially all put options written to customers with purchased options. Additionally, for certain of these contracts, we require the counterparty to pledge the underlying instrument as collateral for the transaction. Our ultimate obligation under written put options is based on future market conditions and is only quantifiable at settlement. See Note 16 (Derivatives) for additional information regarding written derivative contracts.
LOANS AND MHFS SOLD WITH RECOURSE In certain loan sales or securitizations, we provide recourse to the buyer whereby we are required to indemnify the buyer for any loss on the loan up to par value plus accrued interest. We provide recourse, predominantly to the GSEs, on loans sold under various programs and arrangements. Predominantly all of these programs and arrangements require that we share in the loans' credit exposure for their remaining life by providing recourse to the GSE, up to 33.33% of actual losses incurred on a pro-rata basis in the event of borrower default. Under the remaining recourse programs and arrangements, if certain events occur within a specified period of time from transfer date, we have to provide limited recourse to the buyer to indemnify them for losses incurred for the remaining life of the loans. The maximum exposure to loss reported in the accompanying table represents the outstanding principal balance of the loans sold or securitized that are subject to recourse provisions or the maximum losses per the contractual agreements. However, we believe the likelihood of loss of the entire balance due to these recourse agreements is remote, and amounts paid can be recovered in whole or in part from the sale of collateral. During 2015 and 2014 we repurchased $6 million and $14 million, respectively, of loans associated with these agreements. We also provide representation and warranty guarantees on loans sold under the various recourse programs and arrangements. Our loss exposure relative to these guarantees is separately considered and provided for, as necessary, in determination of our liability for loan repurchases due to breaches of representation and warranties. See Note 9 (Mortgage Banking Activities) for additional information on the liability for mortgage loan repurchase losses.

FACTORING GUARANTEES Under certain factoring arrangements, we are required to purchase trade receivables from third parties, generally upon their request, if receivable debtors default on their payment obligations.

OTHER GUARANTEES We are members of exchanges and clearing houses that we use to clear our trades and those of our customers. It is common that all members in these organizations are required to collectively guarantee the performance of other members. Our obligations under the guarantees are based on either a fixed amount or a multiple of the collateral we are required to maintain with these organizations. We have not recorded a liability for these arrangements as of the dates presented in the previous table because we believe the likelihood of loss is remote.

Other guarantees also include liquidity agreements and contingent performance arrangements. We provide liquidity to certain off-balance sheet entities that hold securitized fixed-rate municipal bonds and consumer or commercial assets that are partially funded with the issuance of money market and other short-term notes. See Note 8 (Securitization and Variable Interest Entities) for additional information on securitization and VIEs.

Under our contingent performance arrangements, we are required to pay the counterparties to transactions related to various customer relationships and lease agreements if third parties default on certain obligations.



## Pledged Assets

As part of our liquidity management strategy, we pledge assets to secure trust and public deposits, borrowings and letters of credit from the FHLB and FRB, securities sold under agreements to repurchase (repurchase agreements), securities lending arrangements, and for other purposes as required or permitted by law or insurance statutory requirements. The types of collateral we pledge include securities issued by federal agencies, GSEs, domestic and foreign companies and various commercial and consumer loans. Table 14.2 provides the total carrying amount of pledged assets by asset type. The table excludes pledged consolidated VIE assets of $5.6 billion and $5.8 billion at December 31, 2015 and 2014, respectively, which can only be used to settle the liabilities of those entities. The table also excludes $7.3 billion and $10.1 billion in assets pledged in transactions accounted for as secured borrowings at December 31, 2015 and 2014, respectively. See Note 8 (Securitizations and Variable Interest Entities) for additional information on consolidated VIE assets and secured borrowings.

Table 14.2: Pledged Assets

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Trading assets and other (1)</td><td>$ 73,396</td><td>49,685</td></tr><tr><td>Investment securities (2)</td><td>113,912</td><td>101,997</td></tr><tr><td>Mortgages held for sale and loans (3)</td><td>453,058</td><td>418,338</td></tr><tr><td>Total pledged assets</td><td>$ 640,366</td><td>570,020</td></tr></table>

(1) Represent assets pledged to collateralize repurchase agreements and other securities financings. Balance includes $73.0 billion and $49.4 billion at December 31, 2015 and 2014, respectively, under agreements that permit the secured parties to sell or repledge the collateral.

(2) Includes carrying value of $6.5 billion and $6.6 billion (fair value of $6.5 billion and $6.8 billion) in collateral for repurchase agreements at December 31, 2015 and 2014, respectively, which are pledged under agreements that do not permit the secured parties to sell or repledge the collateral. Also includes $13.0 billion and $164 million in collateral pledged under repurchase agreements at December 31, 2015 and 2014, respectively, that permit the secured parties to sell or repledge the collateral. Substantially all other pledged securities are pursuant to agreements that do not permit the secured party to sell or repledge the collateral.

(3) Includes mortgages held for sale of $8.7 billion at both December 31, 2015 and 2014. Balance consists of mortgages held for sale and loans that are pledged under agreements that do not permit the secured parties to sell or repledge the collateral. Amounts exclude $1.3 billion and $1.7 billion at December 31, 2015 and 2014, respectively, of pledged loans recorded on our balance sheet representing certain delinquent loans that are eligible for repurchase primarily from GNMA loan securitizations. See Note 8 (Securitizations and Variable Interest Entities) for additional information.



## Securities Financing Activities

We enter into resale and repurchase agreements and securities borrowing and lending agreements (collectively, “securities financing activities”) primarily to finance inventory positions, acquire securities to cover short trading positions, accommodate customers’ financing needs, and settle other securities obligations. These activities are conducted through our broker dealer subsidiaries and to a lesser extent through other bank entities. The majority of our securities financing activities involve high quality, liquid securities, such as U.S. Treasury securities and government agency securities, and to a lesser extent, less liquid securities, including equity securities, corporate bonds and asset-backed securities. We account for these transactions as collateralized financings in which we typically receive or pledge securities as collateral. We believe these financing transactions generally do not have material credit risk given the collateral provided and the related monitoring processes.

## OFFSETTING OF RESALE AND REPURCHASE AGREEMENTS AND SECURITIES BORROWING AND LENDING

AGREEMENTS Table 14.3 presents resale and repurchase agreements subject to master repurchase agreements (MRA) and securities borrowing and lending agreements subject to master securities lending agreements (MSLA). We account for transactions subject to these agreements as collateralized financings, and those with a single counterparty are presented net on our balance sheet, provided certain criteria are met that permit balance sheet netting. Most transactions subject to these agreements do not meet those criteria and thus are not eligible for balance sheet netting.

Collateral we pledged consists of non-cash instruments, such as securities or loans, and is not netted on the balance sheet against the related liability. Collateral we received includes securities or loans and is not recognized on our balance sheet. Collateral pledged or received may be increased or decreased over time to maintain certain contractual thresholds, as the assets underlying each arrangement fluctuate in value. Generally, these agreements require collateral to exceed the asset or liability recognized on the balance sheet. The following table includes the amount of collateral pledged or received related to exposures subject to enforceable MRAs or MSLAs. While these agreements are typically over-collateralized, U.S. GAAP requires disclosure in this table to limit the amount of such collateral to the amount of the related recognized asset or liability for each counterparty.

In addition to the amounts included in Table 14.3, we also have balance sheet netting related to derivatives that is disclosed in Note 16 (Derivatives).

Table 14.3: Offsetting – Resale and Repurchase Agreements

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Assets:</td><td></td><td></td></tr><tr><td>Resale and securities borrowing agreements</td><td></td><td></td></tr><tr><td>Gross amounts recognized</td><td>$ 74,935</td><td>58,148</td></tr><tr><td>Gross amounts offset in consolidated balance sheet (1)</td><td>(9,158)</td><td>(6,477)</td></tr><tr><td>Net amounts in consolidated balance sheet (2)</td><td>65,777</td><td>51,671</td></tr><tr><td>Collateral not recognized in consolidated balance sheet (3)</td><td>(65,035)</td><td>(51,624)</td></tr><tr><td>Net amount (4)</td><td>$ 742</td><td>47</td></tr><tr><td>Liabilities:</td><td></td><td></td></tr><tr><td>Repurchase and securities lending agreements</td><td></td><td></td></tr><tr><td>Gross amounts recognized (5)</td><td>$ 91,278</td><td>56,583</td></tr><tr><td>Gross amounts offset in consolidated balance sheet (1)</td><td>(9,158)</td><td>(6,477)</td></tr><tr><td>Net amounts in consolidated balance sheet (6)</td><td>82,120</td><td>50,106</td></tr><tr><td>Collateral pledged but not netted in consolidated balance sheet (7)</td><td>(81,772)</td><td>(49,713)</td></tr><tr><td>Net amount (8)</td><td>$ 348</td><td>393</td></tr></table>

(1) Represents recognized amount of resale and repurchase agreements with counterparties subject to enforceable MRAs or MSLAs that have been offset in the consolidated balance sheet.

(2) At December 31, 2015 and 2014, includes $45.7 billion and $36.8 billion, respectively, classified on our consolidated balance sheet in federal funds sold, securities purchased under resale agreements and other short-term investments and $20.1 billion and $14.9 billion, respectively, in loans.

(3) Represents the fair value of collateral we have received under enforceable MRAs or MSLAs, limited for table presentation purposes to the amount of the recognized asset due from each counterparty. At December 31, 2015 and 2014, we have received total collateral with a fair value of $84.9 billion and $64.5 billion, respectively, all of which, we have the right to sell or repledge. These amounts include securities we have sold or repledged to others with a fair value of $51.1 billion at December 31, 2015 and $40.8 billion at December 31, 2014.

(4) Represents the amount of our exposure that is not collateralized and/or is not subject to an enforceable MRA or MSLA.

(5) For additional information on underlying collateral and contractual maturities, see the "Repurchase and Securities Lending Agreements" section in this Note.

(6) Amount is classified in short-term borrowings on our consolidated balance sheet.

(7) Represents the fair value of collateral we have pledged, related to enforceable MRAs or MSLAs, limited for table presentation purposes to the amount of the recognized liability owed to each counterparty. At December 31, 2015 and 2014, we have pledged total collateral with a fair value of $92.9 billion and $56.5 billion, respectively, of which, the counterparty does not have the right to sell or repledge $6.9 billion at both December 31, 2015 and 2014.

(8) Represents the amount of our obligation that is not covered by pledged collateral and/or is not subject to an enforceable MRA or MSLA.



## REPURCHASE AND SECURITIES LENDING AGREEMENTS

Securities sold under repurchase agreements and securities lending arrangements are effectively short-term collateralized borrowings. In these transactions, we receive cash in exchange for transferring securities as collateral and recognize an obligation to reacquire the securities for cash at the transaction's maturity. These types of transactions create risks, including (1) the counterparty may fail to return the securities at maturity, (2) the fair value of the securities transferred may decline below the amount of our obligation to reacquire the securities, and therefore create an obligation for us to pledge additional amounts, and (3) the counterparty may accelerate the maturity on demand, requiring us to reacquire the security prior to contractual maturity. We attempt to mitigate these risks by the fact that the majority of our securities financing activities involve highly liquid securities, we underwrite and monitor the financial strength of our counterparties, we monitor the fair value of collateral pledged relative to contractually required repurchase amounts, and we monitor that our collateral is properly returned through the clearing and settlement process in advance of our cash repayment. Table 14.4 provides the underlying collateral types of our gross obligations under repurchase and securities lending agreements.

Table 14.4: Underlying Collateral Types of Gross Obligations

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2"></td><td colspan="2">December 31, 2015</td></tr><tr><td>Total Gross Obligation</td><td></td></tr><tr><td>Repurchase agreements:</td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td></td><td>$</td><td>32,254</td></tr><tr><td>Securities of U.S. States and political subdivisions</td><td></td><td></td><td>7</td></tr><tr><td>Federal agency mortgage-backed securities</td><td></td><td></td><td>37,033</td></tr><tr><td>Non-agency mortgage-backed securities</td><td></td><td></td><td>1,680</td></tr><tr><td>Corporate debt securities</td><td></td><td></td><td>4,674</td></tr><tr><td>Asset-backed securities</td><td></td><td></td><td>2,275</td></tr><tr><td>Equity securities</td><td></td><td></td><td>2,457</td></tr><tr><td>Other</td><td></td><td></td><td>1,162</td></tr><tr><td>Total repurchases</td><td></td><td></td><td>81,542</td></tr><tr><td>Securities lending:</td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td></td><td></td><td>61</td></tr><tr><td>Federal agency mortgage-backed securities</td><td></td><td></td><td>76</td></tr><tr><td>Corporate debt securities</td><td></td><td></td><td>899</td></tr><tr><td>Equity securities (1)</td><td></td><td></td><td>8,700</td></tr><tr><td>Total securities lending</td><td></td><td></td><td>9,736</td></tr><tr><td>Total repurchases and securities lending</td><td></td><td></td><td>$ 91,278</td></tr></table>

(1) Equity securities are generally exchange traded and either re-hypothecated under margin lending agreements or obtained through contemporaneous securities borrowing transactions with other counterparties.

Table 14.5 provides the contractual maturities of our gross obligations under repurchase and securities lending agreements.

Table 14.5: Contractual Maturities of Gross Obligations

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2"></td><td colspan="4">December 31, 2015</td></tr><tr><td>Overnight/Continuous</td><td>Up to 30 days</td><td>30-90 days</td><td>&gt;90 days</td></tr><tr><td>Repurchase agreements</td><td>$ 58,021</td><td>19,561</td><td>2,935</td><td>1,025</td><td>81,542</td></tr><tr><td>Securities lending</td><td>7,845</td><td>362</td><td>1,529</td><td>—</td><td>9,736</td></tr><tr><td>Total repurchases and securities lending (1)</td><td>$ 65,866</td><td>19,923</td><td>4,464</td><td>1,025</td><td>91,278</td></tr></table>

(1) Repurchase and securities lending transactions are largely conducted under enforceable master lending agreements that allow either party to terminate the transaction on demand. These transactions have been reported as continuous obligations unless the MRA or MSLA has been modified with an overriding agreement that specifies an alternative termination date.



Wells Fargo and certain of our subsidiaries are involved in a number of judicial, regulatory and arbitration proceedings concerning matters arising from the conduct of our business activities. These proceedings include actions brought against Wells Fargo and/or our subsidiaries with respect to corporate related matters and transactions in which Wells Fargo and/or our subsidiaries were involved. In addition, Wells Fargo and our subsidiaries may be requested to provide information or otherwise cooperate with government authorities in the conduct of investigations of other persons or industry groups.

Although there can be no assurance as to the ultimate outcome, Wells Fargo and/or our subsidiaries have generally denied, or believe we have a meritorious defense and will deny, liability in all significant litigation pending against us, including the matters described below, and we intend to defend vigorously each case, other than matters we describe as having settled. Reserves are established for legal claims when payments associated with the claims become probable and the costs can be reasonably estimated. The actual costs of resolving legal claims may be substantially higher or lower than the amounts reserved for those claims.

FHA INSURANCE LITIGATION On October 9, 2012, the United States filed a complaint, captioned United States of America v. Wells Fargo Bank, N.A., in the U.S. District Court for the Southern District of New York. The complaint makes claims with respect to Wells Fargo's Federal Housing Administration (FHA) lending program for the period 2001 to 2010. The complaint alleges, among other allegations, that Wells Fargo improperly certified certain FHA mortgage loans for United States Department of Housing and Urban Development (HUD) insurance that did not qualify for the program, and therefore Wells Fargo should not have received insurance proceeds from HUD when some of the loans later defaulted. The complaint further alleges Wells Fargo knew some of the mortgages did not qualify for insurance and did not disclose the deficiencies to HUD before making insurance claims. On February 1, 2016, Wells Fargo reached an agreement in principle with the United States Department of Justice, the United States Attorney's Office for the Southern District of New York, the United States Attorney's Office for the Northern District of California, and HUD (collectively, the Federal Government) to pay $1.2 billion to resolve the complaint's allegations, as well as other potential civil claims relating to Wells Fargo's FHA lending activities for other periods. Although Wells Fargo and the Federal Government have reached an agreement in principle to resolve these matters, there can be no assurance that Wells Fargo and the Federal Government will agree on the final documentation of the settlement.

INTERCHANGE LITIGATION Wells Fargo Bank, N.A., Wells Fargo & Company, Wachovia Bank, N.A. and Wachovia Corporation are named as defendants, separately or in combination, in putative class actions filed on behalf of a plaintiff class of merchants and in individual actions brought by individual merchants with regard to the interchange fees associated with Visa and MasterCard payment card transactions. These actions have been consolidated in the U.S. District Court for the Eastern District of New York. Visa, MasterCard and several banks and bank holding companies are named as defendants in various of these actions. The amended and consolidated complaint asserts claims against defendants based on alleged violations of federal and state antitrust laws and seeks damages, as well as injunctive relief. Plaintiff merchants allege that Visa, MasterCard and payment card issuing banks unlawfully colluded to set interchange rates. Plaintiffs also allege that enforcement of certain Visa and MasterCard rules and alleged tying and bundling of services offered to merchants are anticompetitive. Wells Fargo and Wachovia, along with other defendants and entities, are parties to Loss and Judgment Sharing Agreements, which provide that they, along with other entities, will share, based on a formula, in any losses from the Interchange Litigation. On July 13, 2012, Visa, MasterCard and the financial institution defendants, including Wells Fargo, signed a memorandum of understanding with plaintiff merchants to resolve the consolidated class actions and reached a separate settlement in principle of the consolidated individual actions. The settlement payments to be made by all defendants in the consolidated class and individual actions total approximately $6.6 billion before reductions applicable to certain merchants opting out of the settlement. The class settlement also provided for the distribution to class merchants of 10 basis points of default interchange across all credit rate categories for a period of eight consecutive months. The District Court granted final approval of the settlement, which has been appealed to the Second Circuit Court of Appeals by settlement objector merchants. Other merchants have opted out of the settlement and are pursuing several individual actions. Several merchants have now filed a motion to vacate the class settlement.

MORTGAGE RELATED REGULATORY INVESTIGATIONS
Federal and state government agencies, including the United States Department of Justice, continue investigations or examinations of certain mortgage related practices of Wells Fargo and predecessor institutions. Wells Fargo, for itself and for predecessor institutions, has responded, and continues to respond, to requests from these agencies seeking information regarding the origination, underwriting and securitization of residential mortgages, including sub-prime mortgages.

ORDER OF POSTING LITIGATION A series of putative class actions have been filed against Wachovia Bank, N.A. and Wells Fargo Bank, N.A., as well as many other banks, challenging the "high to low" order in which the banks post debit card transactions to consumer deposit accounts. There are currently several such cases pending against Wells Fargo Bank (including the Wachovia Bank cases to which Wells Fargo succeeded), most of which have been consolidated in multi-district litigation proceedings (the "MDL proceedings") in the U.S. District Court for the Southern District of Florida. The court in the MDL proceedings has certified a class of putative plaintiffs and Wells Fargo has moved to compel arbitration of the claims of unnamed class members.

On August 10, 2010, the U.S. District Court for the Northern District of California issued an order in Gutierrez v. Wells Fargo Bank, N.A., a case that was not consolidated in the MDL proceedings described above, enjoining the bank’s use of the high to low posting method for debit card transactions with respect to the plaintiff class of California depositors, directing the bank to establish a different posting methodology and ordering remediation of approximately $203 million. On October 26, 2010, a final judgment was entered in Gutierrez. Following appellate proceedings which reversed in part and



affirmed in part the trial court's judgment, Wells Fargo filed a petition for writ of certiorari to the United States Supreme Court on April 10, 2015. The Supreme Court has not yet acted on the petition.

OUTLOOK When establishing a liability for contingent litigation losses, the Company determines a range of potential losses for each matter that is both probable and estimable, and records the amount it considers to be the best estimate within the range. The high end of the range of reasonably possible potential litigation losses in excess of the Company's liability for probable and estimable losses was approximately $1.3 billion as of December 31, 2015. For these matters and others where an unfavorable outcome is reasonably possible but not probable, there may be a range of possible losses in excess of the established liability that cannot be estimated. Based on information currently available, advice of counsel, available insurance coverage and established reserves, Wells Fargo believes that the eventual outcome of the actions against Wells Fargo and/or its subsidiaries, including the matters described above, will not, individually or in the aggregate, have a material adverse effect on Wells Fargo's consolidated financial position. However, in the event of unexpected future developments, it is possible that the ultimate resolution of those matters, if unfavorable, may be material to Wells Fargo's results of operations for any particular period.



We primarily use derivatives to manage exposure to market risk, including interest rate risk, credit risk and foreign currency risk, and to assist customers with their risk management objectives. We designate certain derivatives as hedging instruments in a qualifying hedge accounting relationship (fair value or cash flow hedge). Our remaining derivatives consist of economic hedges that do not qualify for hedge accounting and derivatives held for customer accommodation, trading or other purposes.

Our asset/liability management approach to interest rate, foreign currency and certain other risks includes the use of derivatives. Such derivatives are typically designated as fair value or cash flow hedges, or economic hedges. This helps minimize significant, unplanned fluctuations in earnings, fair values of assets and liabilities, and cash flows caused by interest rate, foreign currency and other market risk volatility. This approach involves modifying the repricing characteristics of certain assets and liabilities so that changes in interest rates, foreign currency and other exposures do not have a significantly adverse effect on the net interest margin, cash flows and earnings. As a result of fluctuations in these exposures, hedged assets and liabilities will gain or lose fair value. In a fair value or economic hedge, the effect of this unrealized gain or loss will generally be offset by the gain or loss on the derivatives linked to the hedged assets and liabilities. In a cash flow hedge, where we manage the variability of cash payments due to interest rate fluctuations by the effective use of derivatives linked to hedged assets and liabilities, the hedged asset or liability is not adjusted and the unrealized gain or loss on the derivative is generally reflected in other comprehensive income and not in earnings.
We also offer various derivatives, including interest rate, commodity, equity, credit and foreign exchange contracts, to our customers as part of our trading businesses. These derivative transactions, which involve us engaging in market-making activities or acting as an intermediary, are conducted in an effort to help customers manage their market risks. We usually offset our exposure from such derivatives by entering into other financial contracts, such as separate derivative or security transactions. The customer accommodations and any offsetting derivatives are treated as customer accommodation, trading and other derivatives in our disclosures. Additionally, this category includes embedded derivatives that are required to be accounted for separately from their host contracts.

Table 16.1 presents the total notional or contractual amounts and fair values for our derivatives. Derivative transactions can be measured in terms of the notional amount, but this amount is not recorded on the balance sheet and is not, when viewed in isolation, a meaningful measure of the risk profile of the instruments. The notional amount is generally not exchanged, but is used only as the basis on which interest and other payments are determined. Derivatives designated as qualifying hedging instruments and economic hedges are recorded on the balance sheet at fair value in other assets or other liabilities. Customer accommodation, trading and other derivatives are recorded on the balance sheet at fair value in trading assets, other assets or other liabilities.



Table 16.1: Notional or Contractual Amounts and Fair Values of Derivatives

<table><tr><td rowspan="2"></td><td rowspan="2">Notional or contractual amount</td><td colspan="3">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td>Asset derivatives</td><td>Fair value</td><td>Notional or contractual amount</td><td>Asset derivatives</td><td>Fair value</td></tr><tr><td>(IN MILLIONS)</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Derivatives designated as hedging instruments</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts (1)</td><td>$ 191,684</td><td>7,477</td><td>2,253</td><td>148,967</td><td>6,536</td><td>2,435</td></tr><tr><td>Foreign exchange contracts (1)</td><td>25,115</td><td>378</td><td>2,494</td><td>26,778</td><td>752</td><td>1,347</td></tr><tr><td>Total derivatives designated as qualifying hedging instruments</td><td></td><td>7,855</td><td>4,747</td><td></td><td>7,288</td><td>3,782</td></tr><tr><td>Derivatives not designated as hedging instruments</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Economic hedges:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts (2)</td><td>211,375</td><td>195</td><td>315</td><td>221,527</td><td>697</td><td>487</td></tr><tr><td>Equity contracts</td><td>7,427</td><td>531</td><td>47</td><td>5,219</td><td>367</td><td>96</td></tr><tr><td>Foreign exchange contracts</td><td>16,407</td><td>321</td><td>100</td><td>14,405</td><td>275</td><td>28</td></tr><tr><td>Subtotal (3)</td><td></td><td>1,047</td><td>462</td><td></td><td>1,339</td><td>611</td></tr><tr><td>Customer accommodation, trading and other derivatives:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>4,685,898</td><td>55,053</td><td>55,409</td><td>4,378,767</td><td>56,465</td><td>57,137</td></tr><tr><td>Commodity contracts</td><td>47,571</td><td>4,659</td><td>5,519</td><td>88,640</td><td>7,461</td><td>7,702</td></tr><tr><td>Equity contracts</td><td>139,956</td><td>7,068</td><td>4,761</td><td>138,422</td><td>8,638</td><td>6,942</td></tr><tr><td>Foreign exchange contracts</td><td>295,962</td><td>8,248</td><td>8,339</td><td>253,742</td><td>6,377</td><td>6,452</td></tr><tr><td>Credit contracts - protection sold</td><td>10,544</td><td>83</td><td>541</td><td>12,304</td><td>151</td><td>943</td></tr><tr><td>Credit contracts - protection purchased</td><td>18,018</td><td>567</td><td>88</td><td>16,659</td><td>755</td><td>168</td></tr><tr><td>Other contracts</td><td>1,041</td><td>—</td><td>58</td><td>1,994</td><td>—</td><td>44</td></tr><tr><td>Subtotal</td><td></td><td>75,678</td><td>74,715</td><td></td><td>79,847</td><td>79,388</td></tr><tr><td>Total derivatives not designated as hedging instruments</td><td></td><td>76,725</td><td>75,177</td><td></td><td>81,186</td><td>79,999</td></tr><tr><td>Total derivatives before netting</td><td></td><td>84,580</td><td>79,924</td><td></td><td>88,474</td><td>83,781</td></tr><tr><td>Netting (3)</td><td></td><td>(66,924)</td><td>(66,004)</td><td></td><td>(65,869)</td><td>(65,043)</td></tr><tr><td>Total</td><td></td><td>$ 17,656</td><td>13,920</td><td></td><td>22,605</td><td>18,738</td></tr></table>

(1) Notional amounts presented exclude $1.9 billion of interest rate contracts at both December 31, 2015 and 2014, for certain derivatives that are combined for designation as a hedge on a single instrument. The notional amount for foreign exchange contracts at December 31, 2015 and 2014, excludes $7.8 billion and $2.7 billion, respectively for certain derivatives that are combined for designation as a hedge on a single instrument.

(2) Includes economic hedge derivatives used to hedge the risk of changes in the fair value of residential MSRs, MHFS, loans, derivative loan commitments and other interests held.

(3) Represents balance sheet netting of derivative asset and liability balances, related cash collateral and portfolio level counterparty valuation adjustments. See the next table in this Note for further information.

Table 16.2 provides information on the gross fair values of derivative assets and liabilities, the balance sheet netting adjustments and the resulting net fair value amount recorded on our balance sheet, as well as the non-cash collateral associated with such arrangements. We execute substantially all of our derivative transactions under master netting arrangements. We reflect all derivative balances and related cash collateral subject to enforceable master netting arrangements on a net basis within the balance sheet. The "Gross amounts recognized" column in the following table include $69.9 billion and $74.0 billion of gross derivative assets and liabilities, respectively, at December 31, 2015, and $69.6 billion and $75.0 billion, respectively, at December 31, 2014, with counterparties subject to enforceable master netting arrangements that are carried on the balance sheet net of offsetting amounts. The remaining gross derivative assets and liabilities of $14.6 billion and $5.9 billion, respectively, at December 31, 2015 and $18.9 billion and $8.8 billion, respectively, at December 31, 2014, include those with counterparties subject to master netting arrangements for which we have not assessed the enforceability because they are with counterparties where we do not currently have positions to offset, those subject to master netting arrangements where we have not been able to confirm the enforceability and those not subject to master netting arrangements. As such, we do not net derivative balances or collateral within the balance sheet for these counterparties.

We determine the balance sheet netting adjustments based on the terms specified within each master netting arrangement. We disclose the balance sheet netting amounts within the column titled "Gross amounts offset in consolidated balance sheet." Balance sheet netting adjustments are determined at the counterparty level for which there may be multiple contract types. For disclosure purposes, we allocate these adjustments to the contract type for each counterparty proportionally based upon the "Gross amounts recognized" by counterparty. As a result, the net amounts disclosed by contract type may not represent the actual exposure upon settlement of the contracts.

Balance sheet netting does not include non-cash collateral that we receive and pledge. For disclosure purposes, we present the fair value of this non-cash collateral in the column titled "Gross amounts not offset in consolidated balance sheet (Disclosure-only netting)" within the table. We determine and allocate the Disclosure-only netting amounts in the same manner as balance sheet netting amounts.

The “Net amounts” column within the following table represents the aggregate of our net exposure to each counterparty after considering the balance sheet and Disclosure-only netting adjustments. We manage derivative exposure by



## Note 16: Derivatives (continued)

monitoring the credit risk associated with each counterparty using counterparty specific credit risk limits, using master netting arrangements and obtaining collateral. Derivative contracts executed in over-the-counter markets include bilateral contractual arrangements that are not cleared through a central clearing organization but are typically subject to master netting arrangements. The percentage of our bilateral derivative transactions outstanding at period end in such markets, based on gross fair value, is provided within the following table. Other derivative contracts executed in over-the-counter or exchange-traded markets are settled through a central clearing organization and are excluded from this percentage. In addition to the netting amounts included in the table, we also have balance sheet netting related to resale and repurchase agreements that are disclosed within Note 14 (Guarantees, Pledged Assets and Collateral).

Table 16.2: Gross Fair Value of Derivative Assets and Liabilities

<table><tr><td>(in millions)</td><td>Gross amounts recognized</td><td>Gross amounts offset in consolidated balance sheet (1)</td><td>Net amounts in consolidated balance sheet (2)</td><td>Gross amounts not offset in consolidated balance sheet (Disclosure-only netting) (3)</td><td>Net amounts</td><td>Percent exchanged in over-the-counter market (4)</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Derivative assets</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>$ 62,725</td><td>(56,612)</td><td>6,113</td><td>(749)</td><td>5,364</td><td>39%</td></tr><tr><td>Commodity contracts</td><td>4,659</td><td>(998)</td><td>3,661</td><td>(76)</td><td>3,585</td><td>35</td></tr><tr><td>Equity contracts</td><td>7,599</td><td>(2,625)</td><td>4,974</td><td>(471)</td><td>4,503</td><td>51</td></tr><tr><td>Foreign exchange contracts</td><td>8,947</td><td>(6,141)</td><td>2,806</td><td>(34)</td><td>2,772</td><td>98</td></tr><tr><td>Credit contracts-protection sold</td><td>83</td><td>(79)</td><td>4</td><td>—</td><td>4</td><td>76</td></tr><tr><td>Credit contracts-protection purchased</td><td>567</td><td>(469)</td><td>98</td><td>(2)</td><td>96</td><td>100</td></tr><tr><td>Total derivative assets</td><td>$ 84,580</td><td>(66,924)</td><td>17,656</td><td>(1,332)</td><td>16,324</td><td></td></tr><tr><td>Derivative liabilities</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>$ 57,977</td><td>(53,259)</td><td>4,718</td><td>(3,543)</td><td>1,175</td><td>35%</td></tr><tr><td>Commodity contracts</td><td>5,519</td><td>(1,052)</td><td>4,467</td><td>(40)</td><td>4,427</td><td>84</td></tr><tr><td>Equity contracts</td><td>4,808</td><td>(2,241)</td><td>2,567</td><td>(154)</td><td>2,413</td><td>85</td></tr><tr><td>Foreign exchange contracts</td><td>10,933</td><td>(8,968)</td><td>1,965</td><td>(634)</td><td>1,331</td><td>100</td></tr><tr><td>Credit contracts-protection sold</td><td>541</td><td>(434)</td><td>107</td><td>(107)</td><td>—</td><td>100</td></tr><tr><td>Credit contracts-protection purchased</td><td>88</td><td>(50)</td><td>38</td><td>(6)</td><td>32</td><td>70</td></tr><tr><td>Other contracts</td><td>58</td><td>—</td><td>58</td><td>—</td><td>58</td><td>100</td></tr><tr><td>Total derivative liabilities</td><td>$ 79,924</td><td>(66,004)</td><td>13,920</td><td>(4,484)</td><td>9,436</td><td></td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Derivative assets</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>$ 63,698</td><td>(56,051)</td><td>7,647</td><td>(769)</td><td>6,878</td><td>45%</td></tr><tr><td>Commodity contracts</td><td>7,461</td><td>(1,233)</td><td>6,228</td><td>(72)</td><td>6,156</td><td>27</td></tr><tr><td>Equity contracts</td><td>9,005</td><td>(2,842)</td><td>6,163</td><td>(405)</td><td>5,758</td><td>54</td></tr><tr><td>Foreign exchange contracts</td><td>7,404</td><td>(4,923)</td><td>2,481</td><td>(85)</td><td>2,396</td><td>98</td></tr><tr><td>Credit contracts-protection sold</td><td>151</td><td>(131)</td><td>20</td><td>—</td><td>20</td><td>90</td></tr><tr><td>Credit contracts-protection purchased</td><td>755</td><td>(689)</td><td>66</td><td>(1)</td><td>65</td><td>100</td></tr><tr><td>Total derivative assets</td><td>$ 88,474</td><td>(65,869)</td><td>22,605</td><td>(1,332)</td><td>21,273</td><td></td></tr><tr><td>Derivative liabilities</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>$ 60,059</td><td>(54,394)</td><td>5,665</td><td>(4,244)</td><td>1,421</td><td>44%</td></tr><tr><td>Commodity contracts</td><td>7,702</td><td>(1,459)</td><td>6,243</td><td>(33)</td><td>6,210</td><td>81</td></tr><tr><td>Equity contracts</td><td>7,038</td><td>(2,845)</td><td>4,193</td><td>(484)</td><td>3,709</td><td>82</td></tr><tr><td>Foreign exchange contracts</td><td>7,827</td><td>(5,511)</td><td>2,316</td><td>(270)</td><td>2,046</td><td>100</td></tr><tr><td>Credit contracts-protection sold</td><td>943</td><td>(713)</td><td>230</td><td>(199)</td><td>31</td><td>100</td></tr><tr><td>Credit contracts-protection purchased</td><td>168</td><td>(121)</td><td>47</td><td>(18)</td><td>29</td><td>86</td></tr><tr><td>Other contracts</td><td>44</td><td>—</td><td>44</td><td>—</td><td>44</td><td>100</td></tr><tr><td>Total derivative liabilities</td><td>$ 83,781</td><td>(65,043)</td><td>18,738</td><td>(5,248)</td><td>13,490</td><td></td></tr></table>

(1) Represents amounts with counterparties subject to enforceable master netting arrangements that have been offset in the consolidated balance sheet, including related cash collateral and portfolio level counterparty valuation adjustments. Counterparty valuation adjustments were $375 million and $266 million related to derivative assets and $81 million and $56 million related to derivative liabilities as of December 31, 2015 and 2014, respectively. Cash collateral totaled $5.3 billion and $4.7 billion, netted against derivative assets and liabilities, respectively, at December 31, 2015, and $5.2 billion and $4.6 billion, respectively, at December 31, 2014.

(2) Net derivative assets of $12.4 billion and $16.9 billion are classified in Trading assets as of December 31, 2015 and 2014, respectively. $5.3 billion and $5.7 billion are classified in Other assets in the consolidated balance sheet as of December 31, 2015 and 2014, respectively. Net derivative liabilities are classified in Accrued expenses and other liabilities in the consolidated balance sheet.

(3) Represents the fair value of non-cash collateral pledged and received against derivative assets and liabilities with the same counterparty that are subject to enforceable master netting arrangements. U.S. GAAP does not permit netting of such non-cash collateral balances in the consolidated balance sheet but requires disclosure of these amounts.

(4) Represents derivatives executed in over-the-counter markets not settled through a central clearing organization. Over-the-counter percentages are calculated based on Gross amounts recognized as of the respective balance sheet date. The remaining percentage represents derivatives settled through a central clearing organization, which are executed in either over-the-counter or exchange-traded markets.



## Fair Value Hedges

We use interest rate swaps to convert certain of our fixed-rate long-term debt to floating rates to hedge our exposure to interest rate risk. We also enter into cross-currency swaps, cross-currency interest rate swaps and forward contracts to hedge our exposure to foreign currency risk and interest rate risk associated with the issuance of non-U.S. dollar denominated long-term debt. In addition, we use interest rate swaps, cross-currency swaps, cross-currency interest rate swaps and forward contracts to hedge against changes in fair value of certain investments in available-for-sale debt securities due to changes in interest rates, foreign currency rates, or both. We also use interest rate swaps to hedge against changes in fair value for certain mortgages held for sale. The entire derivative gain or loss is included in the assessment of hedge effectiveness for all fair value hedge relationships, except for those involving foreign-currency denominated available-for-sale securities and long-term debt hedged with foreign currency forward derivatives for which the time value component of the derivative gain or loss related to the changes in the difference between the spot and forward price is excluded from the assessment of hedge effectiveness.

We use statistical regression analysis to assess hedge effectiveness, both at inception of the hedging relationship and on an ongoing basis. The regression analysis involves regressing the periodic change in fair value of the hedging instrument against the periodic changes in fair value of the asset or liability being hedged due to changes in the hedged risk(s). The assessment includes an evaluation of the quantitative measures of the regression results used to validate the conclusion of high effectiveness.

Table 16.3 shows the net gains (losses) recognized in the income statement related to derivatives in fair value hedging relationships.

Table 16.3: Derivatives in Fair Value Hedging Relationships

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Interest rate contracts hedging:</td><td colspan="2">Foreign exchange contracts hedging:</td><td rowspan="2">Total net gains (losses) on fair value hedges</td></tr><tr><td>Available-for-sale securities</td><td>Mortgages held for sale</td><td>Long-term debt</td><td>Available-for-sale securities</td><td>Long-term debt</td></tr><tr><td>Year ended December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net interest income (expense) recognized on derivatives</td><td>$ (782)</td><td>(13)</td><td>1,955</td><td>-</td><td>182</td><td>1,342</td></tr><tr><td>Gains (losses) recorded in noninterest income</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Recognized on derivatives</td><td>(18)</td><td>(9)</td><td>327</td><td>253</td><td>(2,370)</td><td>(1,817)</td></tr><tr><td>Recognized on hedged item</td><td>7</td><td>(4)</td><td>(251)</td><td>(247)</td><td>2,390</td><td>1,895</td></tr><tr><td>Net recognized on fair value hedges (ineffective portion) (1)</td><td>$ (11)</td><td>(13)</td><td>76</td><td>6</td><td>20</td><td>78</td></tr><tr><td>Year ended December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net interest income (expense) recognized on derivatives</td><td>$ (722)</td><td>(15)</td><td>1,843</td><td>(10)</td><td>308</td><td>1,404</td></tr><tr><td>Gains (losses) recorded in noninterest income</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Recognized on derivatives</td><td>(1,943)</td><td>(49)</td><td>3,623</td><td>391</td><td>(1,418)</td><td>604</td></tr><tr><td>Recognized on hedged item</td><td>1,911</td><td>32</td><td>(3,143)</td><td>(388)</td><td>1,490</td><td>(98)</td></tr><tr><td>Net recognized on fair value hedges (ineffective portion) (1)</td><td>$ (32)</td><td>(17)</td><td>480</td><td>3</td><td>72</td><td>506</td></tr><tr><td>Year ended December 31, 2013</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net interest income (expense) recognized on derivatives</td><td>$ (584)</td><td>(11)</td><td>1,632</td><td>(8)</td><td>280</td><td>1,309</td></tr><tr><td>Gains (losses) recorded in noninterest income</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Recognized on derivatives</td><td>1,889</td><td>47</td><td>(3,767)</td><td>(49)</td><td>(847)</td><td>(2,727)</td></tr><tr><td>Recognized on hedged item</td><td>(1,874)</td><td>(57)</td><td>3,521</td><td>49</td><td>722</td><td>2,361</td></tr><tr><td>Net recognized on fair value hedges (ineffective portion) (1)</td><td>$ 15</td><td>(10)</td><td>(246)</td><td>—</td><td>(125)</td><td>(366)</td></tr></table>

(1) Included $(7) million, $(1) million and $(5) million, respectively, for years ended December 31, 2015, 2014, and 2013 of the time value component recognized as net interest income (expense) on forward derivatives hedging foreign currency available-for-sale securities and long-term debt that were excluded from the assessment of hedge effectiveness.



## Cash Flow Hedges

We use interest rate swaps to hedge the variability in interest payments received on certain floating-rate commercial loans and paid on certain floating-rate debt due to changes in the benchmark interest rate. Gains and losses on derivatives that are reclassified from OCI to interest income (for loans) and interest expense (for debt) in the current period are included in the line item in which the hedged item’s effect on earnings is recorded. All parts of gain or loss on these derivatives are included in the assessment of hedge effectiveness. We assess hedge effectiveness using regression analysis, both at inception of the hedging relationship and on an ongoing basis. The regression analysis involves regressing the periodic changes in cash flows of the hedging instrument against the periodic changes in cash flows of the forecasted transaction being hedged due to changes in the

Table 16.4: Derivatives in Cash Flow Hedging Relationships

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Gains (losses) (pre tax) recognized in OCI on derivatives</td><td>$ 1,549</td><td>952</td><td>(32)</td></tr><tr><td>Gains (pre tax) reclassified from cumulative OCI into net income (1)</td><td>1,089</td><td>545</td><td>296</td></tr><tr><td>Gains (losses) (pre tax) recognized in noninterest income for hedge ineffectiveness (2)</td><td>1</td><td>2</td><td>1</td></tr></table>

(1) See Note 23 (Other Comprehensive Income) for detail on components of net income.

(2) None of the change in value of the derivatives was excluded from the assessment of hedge effectiveness.

## Derivatives Not Designated as Hedging Instruments

We use economic hedge derivatives primarily to hedge the risk of changes in the fair value of certain residential MHFS, certain loans held for investment, residential MSRs measured at fair value, derivative loan commitments and other interests held. The resulting gain or loss on these economic hedge derivatives is reflected in mortgage banking noninterest income, net gains (losses) from equity investments and other noninterest income.

The derivatives used to hedge MSRs measured at fair value, which include swaps, swaptions, constant maturity mortgages, forwards, Eurodollar and Treasury futures and options contracts, resulted in net derivative gains of $671 million in 2015, net derivative gains of $3.5 billion in 2014 and net derivative losses of $2.9 billion in 2013, which are included in mortgage banking noninterest income. The aggregate fair value of these derivatives was a net liability of $3 million at December 31, 2015 and a net asset of $492 million at December 31, 2014. The change in fair value of these derivatives for each period end is due to changes in the underlying market indices and interest rates as well as the purchase and sale of derivative financial instruments throughout the period as part of our dynamic MSR risk management process.

Interest rate lock commitments for mortgage loans that we intend to sell are considered derivatives. Our interest rate exposure on these derivative loan commitments, as well as substantially all residential MHFS, is hedged with economic hedge derivatives such as swaps, forwards and options, Eurodollar futures and options, and Treasury futures, forwards and options contracts. The derivative loan commitments, economic hedge derivatives and residential MHFS are carried at fair value with changes in fair value included in mortgage banking noninterest income. For the fair value measurement of interest rate lock commitments we include, at inception and during the life of the loan commitment, the expected net future cash flows related to the associated servicing of the loan. Fair value changes subsequent to inception are based on changes in fair value of the underlying loan resulting from the exercise of the commitment and changes in the probability that the loan will not fund within the terms of the commitment (referred to as a fall-out factor). The value of the underlying loan is affected primarily by changes in interest rates and the passage of time. However, changes in investor demand can also cause changes in the value of the underlying loan value that cannot be hedged. The aggregate fair value of derivative loan commitments on the balance sheet was a net asset of $56 million and $98 million at December 31, 2015 and 2014, respectively, and is included in the caption “Interest rate contracts” under “Customer accommodation, trading and other derivatives” in Table 16.1.

We also enter into various derivatives primarily to provide derivative products to customers. These derivatives are not linked to specific assets and liabilities on the balance sheet or to forecasted transactions in an accounting hedge relationship and, therefore, do not qualify for hedge accounting. We also enter into derivatives for risk management that do not otherwise qualify for hedge accounting. They are carried at fair value with changes in fair value recorded as other noninterest income.

Customer accommodation, trading and other derivatives also include embedded derivatives that are required to be accounted for separately from their host contract. We periodically issue hybrid long-term notes and CDs where the performance of the hybrid instrument notes is linked to an equity, commodity or currency index, or basket of such indices. These notes contain explicit terms that affect some or all of the cash flows or the value of the note in a manner similar to a derivative instrument and therefore are considered to contain an “embedded” derivative instrument. The indices on which the performance of the hybrid instrument is calculated are not clearly and closely related to the host debt instrument. The “embedded” derivative is separated from the host contract and accounted for as a derivative. Additionally, we may invest in hybrid instruments that contain embedded derivatives, such as credit derivatives, that are not clearly and closely related to the host contract. In such instances, we either elect fair value option for the hybrid instrument or separate the embedded derivative from the host contract and account for the host contract and derivative separately.



Table 16.5 shows the net gains recognized in the income statement related to derivatives not designated as hedging instruments.

Table 16.5: Derivatives Not Designated as Hedging Instruments

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Net gains (losses) recognized on economic hedge derivatives:</td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td></td><td></td><td></td></tr><tr><td>Recognized in noninterest income:</td><td></td><td></td><td></td></tr><tr><td>Mortgage banking (1)</td><td>$ 723</td><td>1,759</td><td>1,412</td></tr><tr><td>Other (2)</td><td>(42)</td><td>(230)</td><td>119</td></tr><tr><td>Equity contracts (3)</td><td>(393)</td><td>(469)</td><td>(317)</td></tr><tr><td>Foreign exchange contracts (2)</td><td>496</td><td>758</td><td>24</td></tr><tr><td>Credit contracts (2)</td><td>—</td><td>(1)</td><td>(6)</td></tr><tr><td>Subtotal</td><td>784</td><td>1,817</td><td>1,232</td></tr><tr><td>Net gains (losses) recognized on customer accommodation, trading and other derivatives:</td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td></td><td></td><td></td></tr><tr><td>Recognized in noninterest income:</td><td></td><td></td><td></td></tr><tr><td>Mortgage banking (4)</td><td>941</td><td>1,350</td><td>(561)</td></tr><tr><td>Other (5)</td><td>265</td><td>(855)</td><td>743</td></tr><tr><td>Commodity contracts (5)</td><td>88</td><td>77</td><td>324</td></tr><tr><td>Equity contracts (5)</td><td>563</td><td>(719)</td><td>(622)</td></tr><tr><td>Foreign exchange contracts (5)</td><td>812</td><td>593</td><td>746</td></tr><tr><td>Credit contracts (5)</td><td>44</td><td>7</td><td>(53)</td></tr><tr><td>Other (5)</td><td>(15)</td><td>(39)</td><td>—</td></tr><tr><td>Subtotal</td><td>2,698</td><td>414</td><td>577</td></tr><tr><td>Net gains recognized related to derivatives not designated as hedging instruments</td><td>$ 3,482</td><td>2,231</td><td>1,809</td></tr></table>

(1) Predominantly mortgage banking noninterest income including gains (losses) on the derivatives used as economic hedges of MSRs measured at fair value, interest rate lock commitments and mortgages held for sale.

(2) Predominantly included in other noninterest income.

(3) Predominantly included in net gains (losses) from equity investments in noninterest income.

(4) Predominantly mortgage banking noninterest income including gains (losses) on interest rate lock commitments.

(5) Predominantly included in net gains from trading activities in noninterest income.

## Credit Derivatives

Credit derivative contracts are arrangements whose value is derived from the transfer of credit risk of a reference asset or entity from one party (the purchaser of credit protection) to another party (the seller of credit protection). We use credit derivatives primarily to assist customers with their risk management objectives. We may also use credit derivatives in structured product transactions or liquidity agreements written to special purpose vehicles. The maximum exposure of sold credit derivatives is managed through posted collateral, purchased credit derivatives and similar products in order to achieve our desired credit risk profile. This credit risk management provides an ability to recover a significant portion of any amounts that would be paid under the sold credit derivatives. We would be required to perform under the noted credit derivatives in the event of default by the referenced obligors. Events of default include events such as bankruptcy, capital restructuring or lack of principal and/or interest payment. In certain cases, other triggers may exist, such as the credit downgrade of the referenced obligors or the inability of the special purpose vehicle for which we have provided liquidity to obtain funding.



## Note 16: Derivatives (continued)

Table 16.6 provides details of sold and purchased credit derivatives.

Table 16.6: Sold and Purchased Credit Derivatives

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Fair value liability</td><td colspan="6">Notional amount</td></tr><tr><td>Protection sold (A)</td><td>Protection sold - non-investment grade</td><td>Protection purchased with identical underlyings (B)</td><td>Net protection sold (A)-(B)</td><td>Other protection purchased</td><td>Range of maturities</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Credit default swaps on:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Corporate bonds</td><td>$ 44</td><td>4,838</td><td>1,745</td><td>3,602</td><td>1,236</td><td>2,272</td><td>2016 - 2025</td></tr><tr><td>Structured products</td><td>275</td><td>598</td><td>463</td><td>395</td><td>203</td><td>142</td><td>2017 - 2047</td></tr><tr><td>Credit protection on:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Default swap index</td><td>—</td><td>1,727</td><td>370</td><td>1,717</td><td>10</td><td>960</td><td>2016 - 2020</td></tr><tr><td>Commercial mortgage-backed securities index</td><td>203</td><td>822</td><td>—</td><td>766</td><td>56</td><td>316</td><td>2047 - 2057</td></tr><tr><td>Asset-backed securities index</td><td>18</td><td>47</td><td>—</td><td>1</td><td>46</td><td>71</td><td>2045 - 2046</td></tr><tr><td>Other</td><td>1</td><td>2,512</td><td>2,512</td><td>—</td><td>2,512</td><td>7,776</td><td>2016 - 2025</td></tr><tr><td>Total credit derivatives</td><td>$ 541</td><td>10,544</td><td>5,090</td><td>6,481</td><td>4,063</td><td>11,537</td><td></td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Credit default swaps on:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Corporate bonds</td><td>$ 23</td><td>6,344</td><td>2,904</td><td>4,894</td><td>1,450</td><td>2,831</td><td>2015 - 2021</td></tr><tr><td>Structured products</td><td>654</td><td>1,055</td><td>874</td><td>608</td><td>447</td><td>277</td><td>2017 - 2052</td></tr><tr><td>Credit protection on:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Default swap index</td><td>—</td><td>1,659</td><td>292</td><td>777</td><td>882</td><td>1,042</td><td>2015 - 2019</td></tr><tr><td>Commercial mortgage-backed securities index</td><td>246</td><td>1,058</td><td>—</td><td>608</td><td>450</td><td>355</td><td>2047 - 2063</td></tr><tr><td>Asset-backed securities index</td><td>19</td><td>52</td><td>1</td><td>1</td><td>51</td><td>81</td><td>2045 - 2046</td></tr><tr><td>Other</td><td>1</td><td>2,136</td><td>2,136</td><td>—</td><td>2,136</td><td>5,185</td><td>2015 - 2025</td></tr><tr><td>Total credit derivatives</td><td>$ 943</td><td>12,304</td><td>6,207</td><td>6,888</td><td>5,416</td><td>9,771</td><td></td></tr></table>

Protection sold represents the estimated maximum exposure to loss that would be incurred under an assumed hypothetical circumstance, where the value of our interests and any associated collateral declines to zero, without any consideration of recovery or offset from any economic hedges. We believe this hypothetical circumstance to be an extremely remote possibility and accordingly, this required disclosure is not an indication of expected loss. The amounts under non-investment grade represent the notional amounts of those credit derivatives on which we have a higher risk of being required to perform under the terms of the credit derivative and are a function of the underlying assets.
We consider the risk of performance to be high if the underlying assets under the credit derivative have an external rating that is below investment grade or an internal credit default grade that is equivalent thereto. We believe the net protection sold, which is representative of the net notional amount of protection sold and purchased with identical underlyings, in combination with other protection purchased, is more representative of our exposure to loss than either non-investment grade or protection sold. Other protection purchased represents additional protection, which may offset the exposure to loss for protection sold, that was not purchased with an identical underlying of the protection sold.



## Credit-Risk Contingent Features

Certain of our derivative contracts contain provisions whereby if the credit rating of our debt were to be downgraded by certain major credit rating agencies, the counterparty could demand additional collateral or require termination or replacement of derivative instruments in a net liability position. The aggregate fair value of all derivative instruments with such credit-risk-related contingent features that are in a net liability position was $12.3 billion at December 31, 2015, and $13.6 billion at December 31, 2014, respectively, for which we posted $8.8 billion and $10.5 billion, respectively, in collateral in the normal course of business. If the credit rating of our debt had been downgraded below investment grade, which is the credit-risk-related contingent feature that if triggered requires the maximum amount of collateral to be posted, on December 31, 2015, or December 31, 2014, we would have been required to post additional collateral of $3.6 billion or $3.1 billion, respectively, or potentially settle the contract in an amount equal to its fair value. Some contracts require that we provide more collateral than the fair value of derivatives that are in a net liability position if a downgrade occurs.

## Counterparty Credit Risk

By using derivatives, we are exposed to counterparty credit risk if counterparties to the derivative contracts do not perform as expected. If a counterparty fails to perform, our counterparty credit risk is equal to the amount reported as a derivative asset on our balance sheet. The amounts reported as a derivative asset are derivative contracts in a gain position, and to the extent subject to legally enforceable master netting arrangements, net of derivatives in a loss position with the same counterparty and cash collateral received. We minimize counterparty credit risk through credit approvals, limits, monitoring procedures, executing master netting arrangements and obtaining collateral, where appropriate. To the extent the master netting arrangements and other criteria meet the applicable requirements, including determining the legal enforceability of the arrangement, it is our policy to present derivative balances and related cash collateral amounts net on the balance sheet. We incorporate credit valuation adjustments (CVA) to reflect counterparty credit risk in determining the fair value of our derivatives. Such adjustments, which consider the effects of enforceable master netting agreements and collateral arrangements, reflect market-based views of the credit quality of each counterparty. Our CVA calculation is determined based on observed credit spreads in the credit default swap market and indices indicative of the credit quality of the counterparties to our derivatives.



We use fair value measurements to record fair value adjustments to certain assets and liabilities and to determine fair value disclosures. Assets and liabilities recorded at fair value on a recurring basis are presented in the recurring table in this Note. From time to time, we may be required to record at fair value other assets on a nonrecurring basis, such as certain residential and commercial MHFS, certain LHFS, loans held for investment, nonmarketable equity investments and certain other assets. These nonrecurring fair value adjustments typically involve application of LOCOM accounting or write-downs of individual assets.

Following is a discussion of the fair value hierarchy and the valuation methodologies used for assets and liabilities recorded at fair value on a recurring or nonrecurring basis and for estimating fair value for financial instruments not recorded at fair value.

## Fair Value Hierarchy

We group our assets and liabilities measured at fair value in three levels based on the markets in which the assets and liabilities are traded and the reliability of the assumptions used to determine fair value. These levels are:

- Level 1 – Valuation is based upon quoted prices for identical instruments traded in active markets.

- Level 2 – Valuation is based upon quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments in markets that are not active, and model-based valuation techniques for which all significant assumptions are observable in the market.

- Level 3 – Valuation is generated from techniques that use significant assumptions that are not observable in the market. These unobservable assumptions reflect estimates of assumptions that market participants would use in pricing the asset or liability. Valuation techniques include use of option pricing models, discounted cash flow models and similar techniques.

In the determination of the classification of financial instruments in Level 2 or Level 3 of the fair value hierarchy, we consider all available information, including observable market data, indications of market liquidity and orderliness, and our understanding of the valuation techniques and significant inputs used. For securities in inactive markets, we use a predetermined percentage to evaluate the impact of fair value adjustments derived from weighting both external and internal indications of value to determine if the instrument is classified as Level 2 or Level 3. Otherwise, the classification of Level 2 or Level 3 is based upon the specific facts and circumstances of each instrument or instrument category and judgments are made regarding the significance of the Level 3 inputs to the instruments' fair value measurement in its entirety. If Level 3 inputs are considered significant, the instrument is classified as Level 3.

## Assets

SHORT-TERM FINANCIAL ASSETS Short-term financial assets include cash and due from banks, federal funds sold and securities purchased under resale agreements and due from customers on acceptances. These assets are carried at historical cost. The carrying amount is a reasonable estimate of fair value because of the relatively short time between the origination of the instrument and its expected realization.
TRADING ASSETS (EXCLUDING DERIVATIVES) AND INVESTMENT SECURITIES Trading assets and available-for-sale securities are recorded at fair value on a recurring basis. Other investment securities classified as held-to-maturity are subject to impairment and fair value measurement if fair value declines below amortized cost and we do not expect to recover the entire amortized cost basis of the debt security. Fair value measurement is based upon various sources of market pricing. We use quoted prices in active markets, where available, and classify such instruments within Level 1 of the fair value hierarchy. Examples include exchange-traded equity securities and some highly liquid government securities, such as U.S. Treasuries. When instruments are traded in secondary markets and quoted market prices do not exist for such securities, we generally rely on internal valuation techniques or on prices obtained from vendors (predominantly third-party pricing services), and accordingly, we classify these instruments as Level 2 or 3.

Trading securities are mostly valued using internal trader prices that are subject to price verification procedures performed by separate internal personnel. The majority of fair values derived using internal valuation techniques are verified against multiple pricing sources, including prices obtained from third-party vendors. Vendors compile prices from various sources and often apply matrix pricing for similar securities when no price is observable. We review pricing methodologies provided by the vendors in order to determine if observable market information is being used versus unobservable inputs. When evaluating the appropriateness of an internal trader price compared with vendor prices, considerations include the range and quality of vendor prices. Vendor prices are used to ensure the reasonableness of a trader price; however, valuing financial instruments involves judgments acquired from knowledge of a particular market. If a trader asserts that a vendor price is not reflective of market value, justification for using the trader price, including recent sales activity where possible, must be provided to and approved by the appropriate levels of management.

Similarly, while investment securities traded in secondary markets are typically valued using unadjusted vendor prices or vendor prices adjusted by weighting them with internal discounted cash flow techniques, these prices are reviewed and, if deemed inappropriate by a trader who has the most knowledge of a particular market, can be adjusted. These investment securities, which include those measured using unadjusted vendor prices, are generally classified as Level 2 and typically involve using quoted market prices for the same or similar securities, pricing models, discounted cash flow analyses using significant inputs observable in the market where available or a combination of multiple valuation techniques. Examples include certain residential and commercial MBS, other asset-backed securities municipal bonds, U.S. government and agency MBS, and corporate debt securities.

Security fair value measurements using significant inputs that are unobservable in the market due to limited activity or a less liquid market are classified as Level 3 in the fair value hierarchy. Such measurements include securities valued using internal models or a combination of multiple valuation techniques where the unobservable inputs are significant to the overall fair value measurement. Securities classified as Level 3 include certain residential and commercial MBS, other asset-backed securities, CDOs and certain CLOs, and certain residual and retained interests in residential mortgage loan



securitizations. We value CDOs using the prices of similar instruments, the pricing of completed or pending third-party transactions or the pricing of the underlying collateral within the CDO. Where vendor prices are not readily available, we use management's best estimate.

MORTGAGES HELD FOR SALE (MHFS) MHFS are carried at LOCOM or at fair value. We carry substantially all of our residential MHFS portfolio at fair value. Fair value is based on quoted market prices, where available, or the prices for other mortgage whole loans with similar characteristics. As necessary, these prices are adjusted for typical securitization activities, including servicing value, portfolio composition, market conditions and liquidity. Predominantly all of our MHFS are classified as Level 2. For the portion where market pricing data is not available, we use a discounted cash flow model to estimate fair value and, accordingly, classify as Level 3.

LOANS HELD FOR SALE (LHFS) LHFS are carried at LOCOM or at fair value. The fair value of LHFS is based on current offerings in secondary markets for loans with similar characteristics. As such, we classify those loans subjected to nonrecurring fair value adjustments as Level 2.

LOANS For information on how we report the carrying value of loans, including PCI loans, see Note 1 (Summary of Significant Accounting Policies). Although most loans are not recorded at fair value on a recurring basis, reverse mortgages are recorded at fair value on a recurring basis. In addition, we record nonrecurring fair value adjustments to loans to reflect partial write-downs that are based on the observable market price of the loan or current appraised value of the collateral.

We provide fair value estimates in this disclosure for loans that are not recorded at fair value on a recurring or nonrecurring basis. Those estimates differentiate loans based on their financial characteristics, such as product classification, loan category, pricing features and remaining maturity. Prepayment and credit loss estimates are evaluated by product and loan rate.

The fair value of commercial loans is calculated by discounting contractual cash flows, adjusted for credit loss estimates, using discount rates that are appropriate for loans with similar characteristics and remaining maturity. For real estate 1-4 family first and junior lien mortgages, we calculate fair value by discounting contractual cash flows, adjusted for prepayment and credit loss estimates, using discount rates based on current industry pricing (where readily available) or our own estimate of an appropriate discount rate for loans of similar size, type, remaining maturity and repricing characteristics.

The estimated fair value of consumer loans is generally calculated by discounting the contractual cash flows, adjusted for prepayment and credit loss estimates, based on the current rates we offer for loans with similar characteristics.

Loan commitments, standby letters of credit and commercial and similar letters of credit generate ongoing fees at our current pricing levels, which are recognized over the term of the commitment period. In situations where the credit quality of the counterparty to a commitment has declined, we record an allowance. A reasonable estimate of the fair value of these instruments is the carrying value of deferred fees adjusted for the related allowance.

DERIVATIVES Quoted market prices are available and used for our exchange-traded derivatives, such as certain interest rate futures and option contracts, which we classify as Level 1. However, substantially all of our derivatives are traded in over-the-counter (OTC) markets where quoted market prices are not always readily available. Therefore we value most OTC derivatives using internal valuation techniques. Valuation techniques and inputs to internally-developed models depend on the type of derivative and nature of the underlying rate, price or index upon which the derivative's value is based. Key inputs can include yield curves, credit curves, foreign exchange rates, prepayment rates, volatility measurements and correlation of such inputs. Where model inputs can be observed in a liquid market and the model does not require significant judgment, such derivatives are typically classified as Level 2 of the fair value hierarchy. Examples of derivatives classified as Level 2 include generic interest rate swaps, foreign currency swaps, commodity swaps, and certain option and forward contracts. When instruments are traded in less liquid markets and significant inputs are unobservable, such derivatives are classified as Level 3. Examples of derivatives classified as Level 3 include complex and highly structured derivatives, certain credit default swaps, interest rate lock commitments written for our mortgage loans that we intend to sell and long-dated equity options where volatility is not observable. Additionally, significant judgments are required when classifying financial instruments within the fair value hierarchy, particularly between Level 2 and 3, as is the case for certain derivatives.

MSRs AND CERTAIN OTHER INTERESTS HELD IN SECURITIZATIONS MSRs and certain other interests held in securitizations (e.g., interest-only strips) do not trade in an active market with readily observable prices. Accordingly, we determine the fair value of MSRs using a valuation model that calculates the present value of estimated future net servicing income cash flows. The model incorporates assumptions that market participants use in estimating future net servicing income cash flows, including estimates of prepayment speeds (including housing price volatility), discount rates, default rates, cost to service (including delinquency and foreclosure costs), escrow account earnings, contractual servicing fee income, ancillary income and late fees. Commercial MSRs are carried at LOCOM and, therefore, can be subject to fair value measurements on a nonrecurring basis. Changes in the fair value of MSRs occur primarily due to the collection/realization of expected cash flows as well as changes in valuation inputs and assumptions. For other interests held in securitizations (such as interest-only strips), we use a valuation model that calculates the present value of estimated future cash flows. The model incorporates our own estimates of assumptions market participants use in determining the fair value, including estimates of prepayment speeds, discount rates, defaults and contractual fee income. Interest-only strips are recorded as trading assets. Our valuation approach is validated by our internal valuation model validation group. Fair value measurements of our MSRs and interest-only strips use significant unobservable inputs and, accordingly, we classify them as Level 3.

FORECLOSED ASSETS Foreclosed assets are carried at net realizable value, which represents fair value less costs to sell. Fair value is generally based upon independent market prices or appraised values of the collateral and, accordingly, we classify foreclosed assets as Level 2.

NONMARKETABLE EQUITY INVESTMENTS For certain equity securities that are not publicly traded, we have elected the fair value option, and we use a market comparable pricing technique to estimate their fair value. The remaining



## Note 17: Fair Values of Assets and Liabilities (continued)

nonmarketable equity investments include low income housing tax credit investments, Federal Reserve Bank and Federal Home Loan Bank (FHLB) stock, and private equity investments that are recorded under the cost or equity method of accounting. We estimate fair value to record OTTI write-downs on a nonrecurring basis. Additionally, we provide fair value estimates in this disclosure for cost method investments that are not measured at fair value on a recurring or nonrecurring basis.

Federal Bank stock carrying values approximate fair value. For the remaining cost or equity method investments for which we determine fair value, we estimate the fair value using all available information and consider the range of potential inputs including discounted cash flow models, transaction prices, trading multiples of comparable public companies, and entry level multiples. Where appropriate these metrics are adjusted to account for comparative differences with public companies and for company-specific issues like liquidity or marketability. For investments in private equity funds, we generally use the NAV provided by the fund sponsor as a practical expedient to measure fair value. In some cases, NAVs may require adjustments based on certain unobservable inputs.

## Liabilities

DEPOSIT LIABILITIES Deposit liabilities are carried at historical cost. The fair value of deposits with no stated maturity, such as noninterest-bearing demand deposits, interest-bearing checking, and market rate and other savings, is equal to the amount payable on demand at the measurement date. The fair value of other time deposits is calculated based on the discounted value of contractual cash flows. The discount rate is estimated using the rates currently offered for like wholesale deposits with similar remaining maturities.

SHORT-TERM FINANCIAL LIABILITIES Short-term financial liabilities are carried at historical cost and include federal funds purchased and securities sold under repurchase agreements, commercial paper and other short-term borrowings. The carrying amount is a reasonable estimate of fair value because of the relatively short time between the origination of the instrument and its expected realization.

OTHER LIABILITIES Other liabilities recorded at fair value on a recurring basis, excluding derivative liabilities (see the “Derivatives” section for derivative liabilities), primarily include short sale liabilities. Short sale liabilities are predominantly classified as either Level 1 or Level 2, generally depending upon whether the underlying securities have readily obtainable quoted prices in active exchange markets.

LONG-TERM DEBT Long-term debt is generally carried at amortized cost. For disclosure, we are required to estimate the fair value of long-term debt and generally do so using the discounted cash flow method. Contractual cash flows are discounted using rates currently offered for new notes with similar remaining maturities and, as such, these discount rates include our current spread levels.

## Level 3 Asset and Liability Valuation Processes

We generally determine fair value of our Level 3 assets and liabilities by using internally-developed models and, to a lesser extent, prices obtained from vendors, which predominantly consist of third-party pricing services. Our valuation processes vary depending on which approach is utilized.
INTERNAL MODEL VALUATIONS Our internally-developed models primarily use discounted cash flow techniques. Use of such techniques requires determining relevant inputs, some of which are unobservable. Unobservable inputs are generally derived from historic performance of similar assets or determined from previous market trades in similar instruments. These unobservable inputs usually consist of discount rates, default rates, loss severity upon default, volatilities, correlations and prepayment rates, which are inherent within our Level 3 instruments. Such inputs can be correlated to similar portfolios with known historic experience or recent trades where particular unobservable inputs may be implied, but due to the nature of various inputs being reflected within a particular trade, the value of each input is considered unobservable. We attempt to correlate each unobservable input to historic experience and other third-party data where available.

Internal valuation models are subject to review prescribed within our model risk management policies and procedures, which include model validation. The purpose of model validation includes ensuring the model is appropriate for its intended use and the appropriate controls exist to help mitigate risk of invalid valuations. Model validation assesses the adequacy and appropriateness of the model, including reviewing its key components, such as inputs, processing components, logic or theory, output results and supporting model documentation. Validation also includes ensuring significant unobservable model inputs are appropriate given observable market transactions or other market data within the same or similar asset classes. This process ensures modeled approaches are appropriate given similar product valuation techniques and are in line with their intended purpose.

We have ongoing monitoring procedures in place for our Level 3 assets and liabilities that use such internal valuation models. These procedures, which are designed to provide reasonable assurance that models continue to perform as expected after approved, include:

- ongoing analysis and benchmarking to market transactions and other independent market data (including pricing vendors, if available);

- back-testing of modeled fair values to actual realized transactions; and

- review of modeled valuation results against expectations, including review of significant or unusual value fluctuations.

We update model inputs and methodologies periodically to reflect these monitoring procedures. Additionally, procedures and controls are in place to ensure existing models are subject to periodic reviews, and we perform full model revalidations as necessary.

All internal valuation models are subject to ongoing review by business-unit-level management, and all models are subject to additional oversight by a corporate-level risk management department. Corporate oversight responsibilities include evaluating the adequacy of business unit risk management programs, maintaining company-wide model validation policies and standards and reporting the results of these activities to management and our Corporate Model Risk Committee (CMoR). The CMoR consists of senior executive management and reports on top model risk issues to the Company’s Risk Committee of the Board.

VENDOR-DEVELOPED VALUATIONS In certain limited circumstances we obtain pricing from third-party vendors for the value of our Level 3 assets or liabilities. We have processes in place to approve such vendors to ensure information obtained



and valuation techniques used are appropriate. Once these vendors are approved to provide pricing information, we monitor and review the results to ensure the fair values are reasonable and in line with market experience in similar asset classes. While the input amounts used by the pricing vendor in determining fair value are not provided, and therefore unavailable for our review, we do perform one or more of the following procedures to validate the prices received:

• comparison to other pricing vendors (if available);

• variance analysis of prices;

- corroboration of pricing by reference to other independent market data, such as market transactions and relevant benchmark indices;

- review of pricing by Company personnel familiar with market liquidity and other market-related conditions; and

- investigation of prices on a specific instrument-by-instrument basis.

## Fair Value Measurements from Vendors

For certain assets and liabilities, we obtain fair value measurements from vendors, which predominantly consist of third-party pricing services, and record the unadjusted fair value in our financial statements. For instruments where we utilize vendor prices to record the price of an instrument, we perform additional procedures (see the "Vendor-Developed Valuation" section). Methodologies employed, controls relied upon and inputs used by third-party pricing vendors are subject to additional review when such services are provided. This review may consist of, in part, obtaining and evaluating control reports issued and pricing methodology materials distributed.

Table 17.1 presents unadjusted fair value measurements provided by brokers or third-party pricing services fair value hierarchy level. Fair value measurements obtained from brokers or third-party pricing services that we have adjusted to determine the fair value recorded in our financial statements are excluded from Table 17.1.

Table 17.1: Fair Value Measurements by Brokers or Third-Party Pricing Services

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Level 1</td><td colspan="3">Brokers</td><td colspan="2">Third-party pricing services</td></tr><tr><td>Level 2</td><td>Level 3</td><td>Level 1</td><td>Level 2</td><td>Level 3</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives)</td><td>$ —</td><td>—</td><td>—</td><td>—</td><td>5</td><td>—</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>—</td><td>—</td><td>—</td><td>32,868</td><td>3,382</td><td>—</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>—</td><td>—</td><td>—</td><td>—</td><td>48,443</td><td>51</td></tr><tr><td>Mortgage-backed securities</td><td>—</td><td>226</td><td>—</td><td>—</td><td>126,525</td><td>73</td></tr><tr><td>Other debt securities (1)</td><td>—</td><td>503</td><td>409</td><td>—</td><td>48,721</td><td>345</td></tr><tr><td>Total debt securities</td><td>—</td><td>729</td><td>409</td><td>32,868</td><td>227,071</td><td>469</td></tr><tr><td>Total marketable equity securities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>484</td><td>—</td></tr><tr><td>Total available-for-sale securities</td><td>—</td><td>729</td><td>409</td><td>32,868</td><td>227,555</td><td>469</td></tr><tr><td>Derivatives (trading and other assets)</td><td>—</td><td>—</td><td>—</td><td>—</td><td>224</td><td>—</td></tr><tr><td>Derivatives (liabilities)</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(221)</td><td>—</td></tr><tr><td>Other liabilities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(1)</td><td>—</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives)</td><td>$ —</td><td>—</td><td>—</td><td>2</td><td>105</td><td>—</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>—</td><td>—</td><td>—</td><td>19,899</td><td>5,905</td><td>—</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>—</td><td>—</td><td>—</td><td>—</td><td>42,666</td><td>61</td></tr><tr><td>Mortgage-backed securities</td><td>—</td><td>152</td><td>—</td><td>—</td><td>135,997</td><td>133</td></tr><tr><td>Other debt securities (1)</td><td>—</td><td>1,035</td><td>601</td><td>—</td><td>41,933</td><td>541</td></tr><tr><td>Total debt securities</td><td>—</td><td>1,187</td><td>601</td><td>19,899</td><td>226,501</td><td>735</td></tr><tr><td>Total marketable equity securities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>569</td><td>—</td></tr><tr><td>Total available-for-sale securities</td><td>—</td><td>1,187</td><td>601</td><td>19,899</td><td>227,070</td><td>735</td></tr><tr><td>Derivatives (trading and other assets)</td><td>—</td><td>1</td><td>—</td><td>—</td><td>290</td><td>—</td></tr><tr><td>Derivatives (liabilities)</td><td>—</td><td>(1)</td><td>—</td><td>—</td><td>(292)</td><td>—</td></tr><tr><td>Other liabilities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(1)</td><td>—</td></tr></table>

(1) Includes corporate debt securities, collateralized loan and other debt obligations, asset-backed securities, and other debt securities.



## Note 17: Fair Values of Assets and Liabilities (continued)

## Assets and Liabilities Recorded at Fair Value on a Recurring Basis

Table 17.2 presents the balances of assets and liabilities recorded at fair value on a recurring basis.

Table 17.2: Fair Value on a Recurring Basis

<table><tr><td>(in millions)</td><td>Level 1</td><td>Level 2</td><td>Level 3</td><td>Netting</td><td>Total</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives)</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 13,357</td><td>3,469</td><td>-</td><td>-</td><td>16,826</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>-</td><td>1,667</td><td>8</td><td>-</td><td>1,675</td></tr><tr><td>Collateralized loan and other debt obligations (1)</td><td>-</td><td>346</td><td>343</td><td>-</td><td>689</td></tr><tr><td>Corporate debt securities</td><td>-</td><td>7,909</td><td>56</td><td>-</td><td>7,965</td></tr><tr><td>Mortgage-backed securities</td><td>-</td><td>20,619</td><td>-</td><td>-</td><td>20,619</td></tr><tr><td>Asset-backed securities</td><td>-</td><td>1,005</td><td>-</td><td>-</td><td>1,005</td></tr><tr><td>Equity securities</td><td>15,010</td><td>101</td><td>-</td><td>-</td><td>15,111</td></tr><tr><td>Total trading securities (2)</td><td>28,367</td><td>35,116</td><td>407</td><td>-</td><td>63,890</td></tr><tr><td>Other trading assets</td><td>-</td><td>891</td><td>34</td><td>-</td><td>925</td></tr><tr><td>Total trading assets (excluding derivatives)</td><td>28,367</td><td>36,007</td><td>441</td><td>-</td><td>64,815</td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>32,868</td><td>3,382</td><td>-</td><td>-</td><td>36,250</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>-</td><td>48,490</td><td>1,500 (3)</td><td>-</td><td>49,990</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>-</td><td>104,546</td><td>-</td><td>-</td><td>104,546</td></tr><tr><td>Residential</td><td>-</td><td>8,557</td><td>1</td><td>-</td><td>8,558</td></tr><tr><td>Commercial</td><td>-</td><td>14,015</td><td>73</td><td>-</td><td>14,088</td></tr><tr><td>Total mortgage-backed securities</td><td>-</td><td>127,118</td><td>74</td><td>-</td><td>127,192</td></tr><tr><td>Corporate debt securities</td><td>54</td><td>14,952</td><td>405</td><td>-</td><td>15,411</td></tr><tr><td>Collateralized loan and other debt obligations (4)</td><td>-</td><td>30,402</td><td>565 (3)</td><td>-</td><td>30,967</td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Auto loans and leases</td><td>-</td><td>15</td><td>-</td><td>-</td><td>15</td></tr><tr><td>Home equity loans</td><td>-</td><td>414</td><td>-</td><td>-</td><td>414</td></tr><tr><td>Other asset-backed securities</td><td>-</td><td>4,290</td><td>1,182 (3)</td><td>-</td><td>5,472</td></tr><tr><td>Total asset-backed securities</td><td>-</td><td>4,719</td><td>1,182</td><td>-</td><td>5,901</td></tr><tr><td>Other debt securities</td><td>-</td><td>10</td><td>-</td><td>-</td><td>10</td></tr><tr><td>Total debt securities</td><td>32,922</td><td>229,073</td><td>3,726</td><td>-</td><td>265,721</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>434</td><td>484</td><td>-</td><td>-</td><td>918</td></tr><tr><td>Other marketable equity securities</td><td>719</td><td>-</td><td>-</td><td>-</td><td>719</td></tr><tr><td>Total marketable equity securities</td><td>1,153</td><td>484</td><td>-</td><td>-</td><td>1,637</td></tr><tr><td>Total available-for-sale securities</td><td>34,075</td><td>229,557</td><td>3,726</td><td>-</td><td>267,358</td></tr><tr><td>Mortgages held for sale</td><td>-</td><td>12,457</td><td>1,082</td><td>-</td><td>13,539</td></tr><tr><td>Loans held for sale</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr><tr><td>Loans</td><td>-</td><td>-</td><td>5,316</td><td>-</td><td>5,316</td></tr><tr><td>Mortgage servicing rights (residential)</td><td>-</td><td>-</td><td>12,415</td><td>-</td><td>12,415</td></tr><tr><td>Derivative assets:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>16</td><td>62,390</td><td>319</td><td>-</td><td>62,725</td></tr><tr><td>Commodity contracts</td><td>-</td><td>4,623</td><td>36</td><td>-</td><td>4,659</td></tr><tr><td>Equity contracts</td><td>3,726</td><td>2,907</td><td>966</td><td>-</td><td>7,599</td></tr><tr><td>Foreign exchange contracts</td><td>48</td><td>8,899</td><td>-</td><td>-</td><td>8,947</td></tr><tr><td>Credit contracts</td><td>-</td><td>375</td><td>275</td><td>-</td><td>650</td></tr><tr><td>Netting</td><td>-</td><td>-</td><td>-</td><td>(66,924) (5)</td><td>(66,924)</td></tr><tr><td>Total derivative assets (6)</td><td>3,790</td><td>79,194</td><td>1,596</td><td>(66,924)</td><td>17,656</td></tr><tr><td>Other assets</td><td>-</td><td>-</td><td>3,088</td><td>-</td><td>3,088</td></tr><tr><td>Total assets recorded at fair value</td><td>$ 66,232</td><td>357,215</td><td>27,664</td><td>(66,924)</td><td>384,187</td></tr><tr><td>Derivative liabilities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>$ (41)</td><td>(57,905)</td><td>(31)</td><td>-</td><td>(57,977)</td></tr><tr><td>Commodity contracts</td><td>-</td><td>(5,495)</td><td>(24)</td><td>-</td><td>(5,519)</td></tr><tr><td>Equity contracts</td><td>(704)</td><td>(3,027)</td><td>(1,077)</td><td>-</td><td>(4,808)</td></tr><tr><td>Foreign exchange contracts</td><td>(37)</td><td>(10,896)</td><td>-</td><td>-</td><td>(10,933)</td></tr><tr><td>Credit contracts</td><td>-</td><td>(351)</td><td>(278)</td><td>-</td><td>(629)</td></tr><tr><td>Other derivative contracts</td><td>-</td><td>-</td><td>(58)</td><td>-</td><td>(58)</td></tr><tr><td>Netting</td><td>-</td><td>-</td><td>-</td><td>66,004 (5)</td><td>66,004</td></tr><tr><td>Total derivative liabilities (6)</td><td>(782)</td><td>(77,674)</td><td>(1,468)</td><td>66,004</td><td>(13,920)</td></tr><tr><td>Short sale liabilities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>(8,621)</td><td>(1,074)</td><td>-</td><td>-</td><td>(9,695)</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>-</td><td>-</td><td>-</td><td>-</td><td>-</td></tr><tr><td>Corporate debt securities</td><td>-</td><td>(4,209)</td><td>-</td><td>-</td><td>(4,209)</td></tr><tr><td>Equity securities</td><td>(1,692)</td><td>(4)</td><td>-</td><td>-</td><td>(1,696)</td></tr><tr><td>Other securities</td><td>-</td><td>(70)</td><td>-</td><td>-</td><td>(70)</td></tr><tr><td>Total short sale liabilities</td><td>(10,313)</td><td>(5,357)</td><td>-</td><td>-</td><td>(15,670)</td></tr><tr><td>Other liabilities (excluding derivatives)</td><td>-</td><td>-</td><td>(30)</td><td>-</td><td>(30)</td></tr><tr><td>Total liabilities recorded at fair value</td><td>$ (11,095)</td><td>(83,031)</td><td>(1,498)</td><td>66,004</td><td>(29,620)</td></tr></table>

(1) The entire balance is collateralized loan obligations.

(2) Net gains from trading activities recognized in the income statement for the year ended December 31, 2015, include $1.0 billion in net unrealized losses on trading securities held at December 31, 2015.

(3) Balances consist of securities that are mostly investment grade based on ratings received from the ratings agencies or internal credit grades categorized as investment grade if external ratings are not available. The securities are classified as Level 3 due to limited market activity.

(4) Includes collateralized debt obligations of $257 million.

(5) Represents balance sheet netting of derivative asset and liability balances and related cash collateral. See Note 16 (Derivatives) for additional information.

(6) Derivative assets and derivative liabilities include contracts qualifying for hedge accounting, economic hedges, and derivatives included in trading assets and trading liabilities, respectively.



<table><tr><td>(in millions)</td><td>Level 1</td><td>Level 2</td><td>Level 3</td><td>Netting</td><td>Total</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives)</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>$ 10,506</td><td>3,886</td><td>—</td><td>—</td><td>14,392</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>—</td><td>1,537</td><td>7</td><td>—</td><td>1,544</td></tr><tr><td>Collateralized loan and other debt obligations (1)</td><td>—</td><td>274</td><td>445</td><td>—</td><td>719</td></tr><tr><td>Corporate debt securities</td><td>—</td><td>7,517</td><td>54</td><td>—</td><td>7,571</td></tr><tr><td>Mortgage-backed securities</td><td>—</td><td>16,273</td><td>—</td><td>—</td><td>16,273</td></tr><tr><td>Asset-backed securities</td><td>—</td><td>776</td><td>79</td><td>—</td><td>855</td></tr><tr><td>Equity securities</td><td>18,512</td><td>38</td><td>10</td><td>—</td><td>18,560</td></tr><tr><td>Total trading securities (2)</td><td>29,018</td><td>30,301</td><td>595</td><td>—</td><td>59,914</td></tr><tr><td>Other trading assets</td><td>—</td><td>1,398</td><td>55</td><td>—</td><td>1,453</td></tr><tr><td>Total trading assets (excluding derivatives)</td><td>29,018</td><td>31,699</td><td>650</td><td>—</td><td>61,367</td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>19,899</td><td>5,905</td><td>—</td><td>—</td><td>25,804</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>—</td><td>42,667</td><td>2,277 (3)</td><td>—</td><td>44,944</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>—</td><td>110,089</td><td>—</td><td>—</td><td>110,089</td></tr><tr><td>Residential</td><td>—</td><td>9,245</td><td>24</td><td>—</td><td>9,269</td></tr><tr><td>Commercial</td><td>—</td><td>16,885</td><td>109</td><td>—</td><td>16,994</td></tr><tr><td>Total mortgage-backed securities</td><td>—</td><td>136,219</td><td>133</td><td>—</td><td>136,352</td></tr><tr><td>Corporate debt securities</td><td>83</td><td>14,451</td><td>252</td><td>—</td><td>14,786</td></tr><tr><td>Collateralized loan and other debt obligations (4)</td><td>—</td><td>24,274</td><td>1,087 (3)</td><td>—</td><td>25,361</td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Auto loans and leases</td><td>—</td><td>31</td><td>245 (3)</td><td>—</td><td>276</td></tr><tr><td>Home equity loans</td><td>—</td><td>662</td><td>—</td><td>—</td><td>662</td></tr><tr><td>Other asset-backed securities</td><td>—</td><td>4,189</td><td>1,372 (3)</td><td>—</td><td>5,561</td></tr><tr><td>Total asset-backed securities</td><td>—</td><td>4,882</td><td>1,617</td><td>—</td><td>6,499</td></tr><tr><td>Other debt securities</td><td>—</td><td>20</td><td>—</td><td>—</td><td>20</td></tr><tr><td>Total debt securities</td><td>19,982</td><td>228,418</td><td>5,366</td><td>—</td><td>253,766</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities (5)</td><td>468</td><td>569</td><td>663 (3)</td><td>—</td><td>1,700</td></tr><tr><td>Other marketable equity securities</td><td>1,952</td><td>24</td><td>—</td><td>—</td><td>1,976</td></tr><tr><td>Total marketable equity securities</td><td>2,420</td><td>593</td><td>663</td><td>—</td><td>3,676</td></tr><tr><td>Total available-for-sale securities</td><td>22,402</td><td>229,011</td><td>6,029</td><td>—</td><td>257,442</td></tr><tr><td>Mortgages held for sale</td><td>—</td><td>13,252</td><td>2,313</td><td>—</td><td>15,565</td></tr><tr><td>Loans held for sale</td><td>—</td><td>1</td><td>—</td><td>—</td><td>1</td></tr><tr><td>Loans</td><td>—</td><td>—</td><td>5,788</td><td>—</td><td>5,788</td></tr><tr><td>Mortgage servicing rights (residential)</td><td>—</td><td>—</td><td>12,738</td><td>—</td><td>12,738</td></tr><tr><td>Derivative assets:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>27</td><td>63,306</td><td>365</td><td>—</td><td>63,698</td></tr><tr><td>Commodity contracts</td><td>—</td><td>7,438</td><td>23</td><td>—</td><td>7,461</td></tr><tr><td>Equity contracts</td><td>4,102</td><td>3,544</td><td>1,359</td><td>—</td><td>9,005</td></tr><tr><td>Foreign exchange contracts</td><td>65</td><td>7,339</td><td>—</td><td>—</td><td>7,404</td></tr><tr><td>Credit contracts</td><td>—</td><td>440</td><td>466</td><td>—</td><td>906</td></tr><tr><td>Netting</td><td>—</td><td>—</td><td>—</td><td>(65,869) (6)</td><td>(65,869)</td></tr><tr><td>Total derivative assets (7)</td><td>4,194</td><td>82,067</td><td>2,213</td><td>(65,869)</td><td>22,605</td></tr><tr><td>Other assets</td><td>—</td><td>—</td><td>2,593</td><td>—</td><td>2,593</td></tr><tr><td>Total assets recorded at fair value</td><td>$ 55,614</td><td>356,030</td><td>32,324</td><td>(65,869)</td><td>378,099</td></tr><tr><td>Derivative liabilities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>(29)</td><td>(59,958)</td><td>(72)</td><td>—</td><td>(60,059)</td></tr><tr><td>Commodity contracts</td><td>—</td><td>(7,680)</td><td>(22)</td><td>—</td><td>(7,702)</td></tr><tr><td>Equity contracts</td><td>(1,290)</td><td>(4,305)</td><td>(1,443)</td><td>—</td><td>(7,038)</td></tr><tr><td>Foreign exchange contracts</td><td>(60)</td><td>(7,767)</td><td>—</td><td>—</td><td>(7,827)</td></tr><tr><td>Credit contracts</td><td>—</td><td>(456)</td><td>(655)</td><td>—</td><td>(1,111)</td></tr><tr><td>Other derivative contracts</td><td>—</td><td>—</td><td>(44)</td><td>—</td><td>(44)</td></tr><tr><td>Netting</td><td>—</td><td>—</td><td>—</td><td>65,043 (6)</td><td>65,043</td></tr><tr><td>Total derivative liabilities (7)</td><td>(1,379)</td><td>(80,166)</td><td>(2,236)</td><td>65,043</td><td>(18,738)</td></tr><tr><td>Short sale liabilities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>(7,043)</td><td>(1,636)</td><td>—</td><td>—</td><td>(8,679)</td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>—</td><td>(26)</td><td>—</td><td>—</td><td>(26)</td></tr><tr><td>Corporate debt securities</td><td>—</td><td>(5,055)</td><td>—</td><td>—</td><td>(5,055)</td></tr><tr><td>Equity securities</td><td>(2,259)</td><td>(2)</td><td>—</td><td>—</td><td>(2,261)</td></tr><tr><td>Other securities</td><td>—</td><td>(73)</td><td>(6)</td><td>—</td><td>(79)</td></tr><tr><td>Total short sale liabilities</td><td>(9,302)</td><td>(6,792)</td><td>(6)</td><td>—</td><td>(16,100)</td></tr><tr><td>Other liabilities (excluding derivatives)</td><td>—</td><td>—</td><td>(28)</td><td>—</td><td>(28)</td></tr><tr><td>Total liabilities recorded at fair value</td><td>$ (10,681)</td><td>(86,958)</td><td>(2,270)</td><td>65,043</td><td>(34,866)</td></tr></table>

(1) The entire balance is collateralized loan obligations.

(2) Net gains from trading activities recognized in the income statement for the year ended December 31, 2014, include $211 million in net unrealized gains on trading securities held at December 31, 2014.

(3) Balances consist of securities that are mostly investment grade based on ratings received from the ratings agencies or internal credit grades categorized as investment grade if external ratings are not available. The securities are classified as Level 3 due to limited market activity.

(4) Includes collateralized debt obligations of $500 million.

(5) Perpetual preferred securities include ARS and corporate preferred securities. See Note 8 (Securitizations and Variable Interest Entities) for additional information.

(6) Represents balance sheet netting of derivative asset and liability balances and related cash collateral. See Note 16 (Derivatives) for additional information.

(7) Derivative assets and derivative liabilities include contracts qualifying for hedge accounting, economic hedges, and derivatives included in trading assets and trading liabilities, respectively.



## Changes in Fair Value Levels

We monitor the availability of observable market data to assess the appropriate classification of financial instruments within the fair value hierarchy and transfer between Level 1, Level 2, and Level 3 accordingly. Observable market data includes but is not limited to quoted prices and market transactions. Changes in economic conditions or market liquidity generally will drive changes in availability of observable market data. Changes in availability of observable market data, which also may result in changing the valuation technique used, are generally the cause of transfers between Level 1, Level 2, and Level 3.

Transfers into and out of Level 1, Level 2, and Level 3 for the periods presented are provided within Table 17.3. The amounts reported as transfers represent the fair value as of the beginning of the quarter in which the transfer occurred.

Table 17.3: Transfers Between Fair Value Levels

<table><tr><td rowspan="3">(in millions)</td><td colspan="7">Transfers Between Fair Value Levels</td></tr><tr><td colspan="2">Level 1</td><td colspan="2">Level 2</td><td colspan="2">Level 3 (1)</td><td rowspan="2">Total</td></tr><tr><td>In</td><td>Out</td><td>In</td><td>Out</td><td>In</td><td>Out</td></tr><tr><td>Year ended December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives)</td><td>$ 15</td><td>(9)</td><td>103</td><td>(28)</td><td>13</td><td>(94)</td><td>—</td></tr><tr><td>Available-for-sale securities (2)</td><td>—</td><td>—</td><td>76</td><td>(8)</td><td>8</td><td>(76)</td><td>—</td></tr><tr><td>Mortgages held for sale</td><td>—</td><td>—</td><td>471</td><td>(194)</td><td>194</td><td>(471)</td><td>—</td></tr><tr><td>Loans</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Net derivative assets and liabilities (3)</td><td>—</td><td>—</td><td>48</td><td>15</td><td>(15)</td><td>(48)</td><td>—</td></tr><tr><td>Short sale liabilities</td><td>(1)</td><td>1</td><td>(1)</td><td>1</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total transfers</td><td>$ 14</td><td>(8)</td><td>697</td><td>(214)</td><td>200</td><td>(689)</td><td>—</td></tr><tr><td>Year ended December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives)</td><td>$ —</td><td>(11)</td><td>70</td><td>(31)</td><td>31</td><td>(59)</td><td>—</td></tr><tr><td>Available-for-sale securities</td><td>—</td><td>(8)</td><td>370</td><td>(148)</td><td>148</td><td>(362)</td><td>—</td></tr><tr><td>Mortgages held for sale</td><td>—</td><td>—</td><td>229</td><td>(440)</td><td>440</td><td>(229)</td><td>—</td></tr><tr><td>Loans</td><td>—</td><td>—</td><td>49</td><td>(270)</td><td>270</td><td>(49)</td><td>—</td></tr><tr><td>Net derivative assets and liabilities (4)</td><td>—</td><td>—</td><td>(134)</td><td>20</td><td>(20)</td><td>134</td><td>—</td></tr><tr><td>Short sale liabilities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total transfers</td><td>$ —</td><td>(19)</td><td>584</td><td>(869)</td><td>869</td><td>(565)</td><td>—</td></tr><tr><td>Year ended December 31, 2013</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives) (5)</td><td>$ —</td><td>(242)</td><td>535</td><td>(56)</td><td>52</td><td>(289)</td><td>—</td></tr><tr><td>Available-for-sale securities (5) (6)</td><td>17</td><td>—</td><td>12,830</td><td>(117)</td><td>100</td><td>(12,830)</td><td>—</td></tr><tr><td>Mortgages held for sale</td><td>—</td><td>—</td><td>343</td><td>(336)</td><td>336</td><td>(343)</td><td>—</td></tr><tr><td>Loans</td><td>—</td><td>—</td><td>193</td><td>—</td><td>—</td><td>(193)</td><td>—</td></tr><tr><td>Net derivative assets and liabilities (4)</td><td>—</td><td>—</td><td>(142)</td><td>13</td><td>(13)</td><td>142</td><td>—</td></tr><tr><td>Short sale liabilities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total transfers</td><td>$ 17</td><td>(242)</td><td>13,759</td><td>(496)</td><td>475</td><td>(13,513)</td><td>—</td></tr></table>

(1) All transfers in and out of Level 3 are disclosed within the recurring Level 3 rollforward tables in this Note.

(2) Transfers out of Level 3 exclude $640 million in auction rate perpetual preferred equity securities that were transferred in second quarter 2015 from available-for-sale securities to nonmarketable equity investments in other assets. See Note 7 (Premises, Equipment, Lease Commitments and Other Assets) for additional information.

(3) Includes net derivatives assets that were transferred from Level 3 to Level 2 due to increased observable market data. Also includes net derivative liabilities that were transferred from Level 2 to Level 3 due to a decrease in observable market data.

(4) Includes net derivative liabilities that were transferred from Level 3 to Level 2 due to increased observable market data. Also includes net derivative liabilities that were transferred from Level 2 to Level 3 due to a decrease in observable market data.

(5) Consists of $231 million of collateralized loan obligations classified as trading assets and $12.5 billion classified as available-for-sale securities that we transferred from Level 3 to Level 2 in 2013 as a result of increased observable market data in the valuation of such instruments.

(6) Transfers out of available-for-sale securities classified as Level 3 exclude $6.0 billion in asset-backed securities that were transferred from the available-for-sale portfolio to held-to-maturity securities.



The changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the year ended December 31, 2015, are presented in Table 17.4.

Table 17.4: Changes in Level 3 Fair Value Assets and Liabilities on a Recurring Basis – 2015

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Balance, beginning of period</td><td colspan="2">Total net gains (losses) included in</td><td rowspan="2">Purchases, sales, issuances and settlements, net (1)</td><td rowspan="2">Transfers into Level 3</td><td rowspan="2">Transfers out of Level 3</td><td rowspan="2">Balance, end of period</td><td rowspan="2">Net unrealized gains (losses) included in income related to assets and liabilities held at period end</td></tr><tr><td>Net income</td><td>Other comprehensive income</td></tr><tr><td>Year ended December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives):</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>$ 7</td><td>—</td><td>—</td><td>1</td><td>—</td><td>—</td><td>8</td><td>—</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>445</td><td>8</td><td>—</td><td>(110)</td><td>—</td><td>—</td><td>343</td><td>(28)</td></tr><tr><td>Corporate debt securities</td><td>54</td><td>2</td><td>—</td><td>—</td><td>12</td><td>(12)</td><td>56</td><td>(2)</td></tr><tr><td>Mortgage-backed securities</td><td>—</td><td>1</td><td>—</td><td>(1)</td><td>—</td><td>—</td><td>—</td><td>1</td></tr><tr><td>Asset-backed securities</td><td>79</td><td>16</td><td>—</td><td>(14)</td><td>—</td><td>(81)</td><td>—</td><td>—</td></tr><tr><td>Equity securities</td><td>10</td><td>1</td><td>—</td><td>(11)</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total trading securities</td><td>595</td><td>28</td><td>—</td><td>(135)</td><td>12</td><td>(93)</td><td>407</td><td>(29)</td></tr><tr><td>Other trading assets</td><td>55</td><td>3</td><td>—</td><td>(24)</td><td>1</td><td>(1)</td><td>34</td><td>(14)</td></tr><tr><td>Total trading assets (excluding derivatives)</td><td>650</td><td>31</td><td>—</td><td>(159)</td><td>13</td><td>(94)</td><td>441</td><td>(43)</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>2,277</td><td>6</td><td>(16)</td><td>(691)</td><td>—</td><td>(76)</td><td>1,500</td><td>(5)</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential</td><td>24</td><td>5</td><td>(6)</td><td>(22)</td><td>—</td><td>—</td><td>1</td><td>—</td></tr><tr><td>Commercial</td><td>109</td><td>12</td><td>(18)</td><td>(30)</td><td>—</td><td>—</td><td>73</td><td>(2)</td></tr><tr><td>Total mortgage-backed securities</td><td>133</td><td>17</td><td>(24)</td><td>(52)</td><td>—</td><td>—</td><td>74</td><td>(2)</td></tr><tr><td>Corporate debt securities</td><td>252</td><td>12</td><td>(46)</td><td>179</td><td>8</td><td>—</td><td>405</td><td>(32)</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,087</td><td>218</td><td>(169)</td><td>(571)</td><td>—</td><td>—</td><td>565</td><td>—</td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Auto loans and leases</td><td>245</td><td>—</td><td>19</td><td>(264)</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Home equity loans</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1</td></tr><tr><td>Other asset-backed securities</td><td>1,372</td><td>2</td><td>(13)</td><td>(179)</td><td>—</td><td>—</td><td>1,182</td><td>(1)</td></tr><tr><td>Total asset-backed securities</td><td>1,617</td><td>2</td><td>6</td><td>(443)</td><td>—</td><td>—</td><td>1,182</td><td>(1)</td></tr><tr><td>Total debt securities</td><td>5,366</td><td>255</td><td>(249)</td><td>(1,578)</td><td>8</td><td>(76)</td><td>3,726</td><td>(40)</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>663</td><td>3</td><td>(2)</td><td>(24)</td><td>—</td><td>(640)</td><td>—</td><td>—</td></tr><tr><td>Other marketable equity securities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1</td></tr><tr><td>Total marketable equity securities</td><td>663</td><td>3</td><td>(2)</td><td>(24)</td><td>—</td><td>(640)</td><td>—</td><td>—</td></tr><tr><td>Total available-for-sale securities</td><td>6,029</td><td>258</td><td>(251)</td><td>(1,602)</td><td>8</td><td>(716)</td><td>3,726</td><td>(40)</td></tr><tr><td>Mortgages held for sale</td><td>2,313</td><td>23</td><td>—</td><td>(977)</td><td>194</td><td>(471)</td><td>1,082</td><td>(23)</td></tr><tr><td>Loans</td><td>5,788</td><td>(128)</td><td>—</td><td>(344)</td><td>—</td><td>—</td><td>5,316</td><td>(117)</td></tr><tr><td>Mortgage servicing rights (residential) (7)</td><td>12,738</td><td>(1,870)</td><td>—</td><td>1,547</td><td>—</td><td>—</td><td>12,415</td><td>214</td></tr><tr><td>Net derivative assets and liabilities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>293</td><td>1,132</td><td>—</td><td>(1,137)</td><td>—</td><td>—</td><td>288</td><td>97</td></tr><tr><td>Commodity contracts</td><td>1</td><td>7</td><td>—</td><td>6</td><td>(2)</td><td>—</td><td>12</td><td>10</td></tr><tr><td>Equity contracts</td><td>(84)</td><td>116</td><td>—</td><td>(82)</td><td>(13)</td><td>(48)</td><td>(111)</td><td>74</td></tr><tr><td>Foreign exchange contracts</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1</td></tr><tr><td>Credit contracts</td><td>(189)</td><td>19</td><td>—</td><td>167</td><td>—</td><td>—</td><td>(3)</td><td>10</td></tr><tr><td>Other derivative contracts</td><td>(44)</td><td>(15)</td><td>—</td><td>1</td><td>—</td><td>—</td><td>(58)</td><td>(15)</td></tr><tr><td>Total derivative contracts</td><td>(23)</td><td>1,259</td><td>—</td><td>(1,045)</td><td>(15)</td><td>(48)</td><td>128</td><td>176</td></tr><tr><td>Other assets</td><td>2,593</td><td>443</td><td>—</td><td>52</td><td>—</td><td>—</td><td>3,088</td><td>457</td></tr><tr><td>Short sale liabilities</td><td>(6)</td><td>—</td><td>—</td><td>6</td><td>—</td><td>—</td><td>—</td><td>(3)</td></tr><tr><td>Other liabilities (excluding derivatives)</td><td>(28)</td><td>(13)</td><td>—</td><td>11</td><td>—</td><td>—</td><td>(30)</td><td>(6)</td></tr></table>

(1) See Table 17.5 for detail.

(2) Represents only net gains (losses) that are due to changes in economic conditions and management's estimates of fair value and excludes changes due to the collection/realization of cash flows over time.

(3) Included in net gains (losses) from trading activities and other noninterest income in the income statement.

(4) Included in net gains (losses) from debt securities in the income statement.

(5) Included in net gains (losses) from equity investments in the income statement.

(6) Included in mortgage banking and other noninterest income in the income statement.

(7) For more information on the changes in mortgage servicing rights, see Note 9 (Mortgage Banking Activities).

(8) Included in mortgage banking, trading activities, equity investments and other noninterest income in the income statement.

(continued on following page)



## Note 17: Fair Values of Assets and Liabilities (continued)

(continued from previous page)

Table 17.5 presents gross purchases, sales, issuances and settlements related to the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the year ended December 31, 2015.

Table 17.5: Gross Purchases, Sales, Issuances and Settlements – Level 3 – 2015

<table><tr><td>(in millions)</td><td>Purchases</td><td>Sales</td><td>Issuances</td><td>Settlements</td><td>Net</td></tr><tr><td>Year ended December 31, 2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives):</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>$ 4</td><td>(2)</td><td>—</td><td>(1)</td><td>1</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,093</td><td>(1,203)</td><td>—</td><td>—</td><td>(110)</td></tr><tr><td>Corporate debt securities</td><td>45</td><td>(45)</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Mortgage-backed securities</td><td>—</td><td>(1)</td><td>—</td><td>—</td><td>(1)</td></tr><tr><td>Asset-backed securities</td><td>—</td><td>(5)</td><td>—</td><td>(9)</td><td>(14)</td></tr><tr><td>Equity securities</td><td>—</td><td>—</td><td>—</td><td>(11)</td><td>(11)</td></tr><tr><td>Total trading securities</td><td>1,142</td><td>(1,256)</td><td>—</td><td>(21)</td><td>(135)</td></tr><tr><td>Other trading assets</td><td>4</td><td>(27)</td><td>—</td><td>(1)</td><td>(24)</td></tr><tr><td>Total trading assets (excluding derivatives)</td><td>1,146</td><td>(1,283)</td><td>—</td><td>(22)</td><td>(159)</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>—</td><td>(65)</td><td>555</td><td>(1,181)</td><td>(691)</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential</td><td>—</td><td>(22)</td><td>—</td><td>—</td><td>(22)</td></tr><tr><td>Commercial</td><td>—</td><td>(8)</td><td>—</td><td>(22)</td><td>(30)</td></tr><tr><td>Total mortgage-backed securities</td><td>—</td><td>(30)</td><td>—</td><td>(22)</td><td>(52)</td></tr><tr><td>Corporate debt securities</td><td>200</td><td>(11)</td><td>—</td><td>(10)</td><td>179</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>109</td><td>(325)</td><td>—</td><td>(355)</td><td>(571)</td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Auto loans and leases</td><td>—</td><td>—</td><td>—</td><td>(264)</td><td>(264)</td></tr><tr><td>Home equity loans</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Other asset-backed securities</td><td>141</td><td>(1)</td><td>274</td><td>(593)</td><td>(179)</td></tr><tr><td>Total asset-backed securities</td><td>141</td><td>(1)</td><td>274</td><td>(857)</td><td>(443)</td></tr><tr><td>Total debt securities</td><td>450</td><td>(432)</td><td>829</td><td>(2,425)</td><td>(1,578)</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>—</td><td>—</td><td>—</td><td>(24)</td><td>(24)</td></tr><tr><td>Other marketable equity securities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total marketable equity securities</td><td>—</td><td>—</td><td>—</td><td>(24)</td><td>(24)</td></tr><tr><td>Total available-for-sale securities</td><td>450</td><td>(432)</td><td>829</td><td>(2,449)</td><td>(1,602)</td></tr><tr><td>Mortgages held for sale</td><td>202</td><td>(1,605)</td><td>777</td><td>(351)</td><td>(977)</td></tr><tr><td>Loans</td><td>72</td><td>—</td><td>379</td><td>(795)</td><td>(344)</td></tr><tr><td>Mortgage servicing rights (residential)</td><td>—</td><td>(3)</td><td>1,556</td><td>(6)</td><td>1,547</td></tr><tr><td>Net derivative assets and liabilities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>—</td><td>—</td><td>—</td><td>(1,137)</td><td>(1,137)</td></tr><tr><td>Commodity contracts</td><td>—</td><td>—</td><td>—</td><td>6</td><td>6</td></tr><tr><td>Equity contracts</td><td>15</td><td>(103)</td><td>—</td><td>6</td><td>(82)</td></tr><tr><td>Foreign exchange contracts</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Credit contracts</td><td>12</td><td>(3)</td><td>—</td><td>158</td><td>167</td></tr><tr><td>Other derivative contracts</td><td>—</td><td>—</td><td>—</td><td>1</td><td>1</td></tr><tr><td>Total derivative contracts</td><td>27</td><td>(106)</td><td>—</td><td>(966)</td><td>(1,045)</td></tr><tr><td>Other assets</td><td>97</td><td>(20)</td><td>—</td><td>(25)</td><td>52</td></tr><tr><td>Short sale liabilities</td><td>21</td><td>(15)</td><td>—</td><td>—</td><td>6</td></tr><tr><td>Other liabilities (excluding derivatives)</td><td>—</td><td>—</td><td>—</td><td>11</td><td>11</td></tr></table>



The changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the year ended December 31, 2014, are summarized in Table 17.6.

Table 17.6: Changes in Level 3 Fair Value Assets and Liabilities on a Recurring Basis – 2014

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Total net gains (losses) included in Net income</td><td rowspan="2">Purchases, sales, issuances and settlements, net (1)</td><td rowspan="2">Transfers into Level 3</td><td rowspan="2">Transfers out of Level 3</td><td rowspan="2">Balance, end of period</td><td rowspan="2">Net unrealized gains (losses) included in income related to assets and liabilities held at period end</td></tr><tr><td>Balance, beginning of period</td><td>Net income</td><td>Other comprehensive income</td></tr><tr><td>Year ended December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives):</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>$ 39</td><td>1</td><td>—</td><td>(2)</td><td>—</td><td>(31)</td><td>7</td><td>—</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>541</td><td>36</td><td>—</td><td>(121)</td><td>4</td><td>(15)</td><td>445</td><td>(48)</td></tr><tr><td>Corporate debt securities</td><td>53</td><td>—</td><td>—</td><td>(21)</td><td>26</td><td>(4)</td><td>54</td><td>1</td></tr><tr><td>Mortgage-backed securities</td><td>1</td><td>—</td><td>—</td><td>2</td><td>—</td><td>(3)</td><td>—</td><td>—</td></tr><tr><td>Asset-backed securities</td><td>122</td><td>32</td><td>—</td><td>(70)</td><td>—</td><td>(5)</td><td>79</td><td>32</td></tr><tr><td>Equity securities</td><td>13</td><td>—</td><td>—</td><td>(3)</td><td>—</td><td>—</td><td>10</td><td>—</td></tr><tr><td>Total trading securities</td><td>769</td><td>69</td><td>—</td><td>(215)</td><td>30</td><td>(58)</td><td>595</td><td>(15)</td></tr><tr><td>Other trading assets</td><td>54</td><td>(10)</td><td>—</td><td>11</td><td>1</td><td>(1)</td><td>55</td><td>(1)</td></tr><tr><td>Total trading assets (excluding derivatives)</td><td>823</td><td>59</td><td>—</td><td>(204)</td><td>31</td><td>(59)</td><td>650</td><td>(16)</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>3,214</td><td>21</td><td>(86)</td><td>(569)</td><td>59</td><td>(362)</td><td>2,277</td><td>(2)</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential</td><td>64</td><td>11</td><td>(5)</td><td>(46)</td><td>—</td><td>—</td><td>24</td><td>—</td></tr><tr><td>Commercial</td><td>138</td><td>9</td><td>(1)</td><td>(37)</td><td>—</td><td>—</td><td>109</td><td>(4)</td></tr><tr><td>Total mortgage-backed securities</td><td>202</td><td>20</td><td>(6)</td><td>(83)</td><td>—</td><td>—</td><td>133</td><td>(4)</td></tr><tr><td>Corporate debt securities</td><td>281</td><td>25</td><td>(25)</td><td>(29)</td><td>—</td><td>—</td><td>252</td><td>—</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,420</td><td>117</td><td>(47)</td><td>(403)</td><td>—</td><td>—</td><td>1,087</td><td>(2)</td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Auto loans and leases</td><td>492</td><td>—</td><td>(33)</td><td>(214)</td><td>—</td><td>—</td><td>245</td><td>—</td></tr><tr><td>Home equity loans</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td></tr><tr><td>Other asset-backed securities</td><td>1,657</td><td>5</td><td>(6)</td><td>(373)</td><td>89</td><td>—</td><td>1,372</td><td>—</td></tr><tr><td>Total asset-backed securities</td><td>2,149</td><td>5</td><td>(39)</td><td>(587)</td><td>89</td><td>—</td><td>1,617</td><td>—</td></tr><tr><td>Total debt securities</td><td>7,266</td><td>188</td><td>(203)</td><td>(1,671)</td><td>148</td><td>(362)</td><td>5,366</td><td>(8)</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>729</td><td>8</td><td>(29)</td><td>(45)</td><td>—</td><td>—</td><td>663</td><td>—</td></tr><tr><td>Other marketable equity securities</td><td>—</td><td>4</td><td>—</td><td>(4)</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total marketable equity securities</td><td>729</td><td>12</td><td>(29)</td><td>(49)</td><td>—</td><td>—</td><td>663</td><td>—</td></tr><tr><td>Total available-for-sale securities</td><td>7,995</td><td>200</td><td>(232)</td><td>(1,720)</td><td>148</td><td>(362)</td><td>6,029</td><td>(8)</td></tr><tr><td>Mortgages held for sale</td><td>2,374</td><td>4</td><td>—</td><td>(276)</td><td>440</td><td>(229)</td><td>2,313</td><td>7</td></tr><tr><td>Loans</td><td>5,723</td><td>(52)</td><td>—</td><td>(104)</td><td>270</td><td>(49)</td><td>5,788</td><td>(32)</td></tr><tr><td>Mortgage servicing rights (residential) (7)</td><td>15,580</td><td>(4,031)</td><td>—</td><td>1,189</td><td>—</td><td>—</td><td>12,738</td><td>(2,122)</td></tr><tr><td>Net derivative assets and liabilities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>(40)</td><td>1,588</td><td>—</td><td>(1,255)</td><td>—</td><td>—</td><td>293</td><td>317</td></tr><tr><td>Commodity contracts</td><td>(10)</td><td>(21)</td><td>—</td><td>(2)</td><td>(3)</td><td>37</td><td>1</td><td>(1)</td></tr><tr><td>Equity contracts</td><td>(46)</td><td>96</td><td>—</td><td>(214)</td><td>(17)</td><td>97</td><td>(84)</td><td>(42)</td></tr><tr><td>Foreign exchange contracts</td><td>9</td><td>5</td><td>—</td><td>(14)</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Credit contracts</td><td>(375)</td><td>26</td><td>—</td><td>160</td><td>—</td><td>—</td><td>(189)</td><td>(38)</td></tr><tr><td>Other derivative contracts</td><td>(3)</td><td>(41)</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(44)</td><td>(40)</td></tr><tr><td>Total derivative contracts</td><td>(465)</td><td>1,653</td><td>—</td><td>(1,325)</td><td>(20)</td><td>134</td><td>(23)</td><td>196</td></tr><tr><td>Other assets</td><td>1,503</td><td>514</td><td>—</td><td>576</td><td>—</td><td>—</td><td>2,593</td><td>(8)</td></tr><tr><td>Short sale liabilities</td><td>—</td><td>1</td><td>—</td><td>(7)</td><td>—</td><td>—</td><td>(6)</td><td>1</td></tr><tr><td>Other liabilities (excluding derivatives)</td><td>(39)</td><td>(10)</td><td>—</td><td>21</td><td>—</td><td>—</td><td>(28)</td><td>(1)</td></tr></table>

(1) See Table 17.7 for detail.

(2) Represents only net gains (losses) that are due to changes in economic conditions and management’s estimates of fair value and excludes changes due to the collection/realization of cash flows over time.

(3) Included in net gains (losses) from trading activities and other noninterest income in the income statement.

(4) Included in net gains (losses) from debt securities in the income statement.

(5) Included in net gains (losses) from equity investments in the income statement.

(6) Included in mortgage banking and other noninterest income in the income statement.

(7) For more information on the changes in mortgage servicing rights, see Note 9 (Mortgage Banking Activities).

(8) Included in mortgage banking, trading activities, equity investments and other noninterest income in the income statement.

(continued on following page)



## Note 17: Fair Values of Assets and Liabilities (continued)

(continued from previous page)

Table 17.7 presents gross purchases, sales, issuances and settlements related to the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the year ended December 31, 2014.

Table 17.7: Gross Purchases, Sales, Issuances and Settlements – Level 3 – 2014

<table><tr><td>(in millions)</td><td>Purchases</td><td>Sales</td><td>Issuances</td><td>Settlements</td><td>Net</td></tr><tr><td>Year ended December 31, 2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives):</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>$ 10</td><td>(12)</td><td>—</td><td>—</td><td>(2)</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,057</td><td>(1,174)</td><td>—</td><td>(4)</td><td>(121)</td></tr><tr><td>Corporate debt securities</td><td>85</td><td>(106)</td><td>—</td><td>—</td><td>(21)</td></tr><tr><td>Mortgage-backed securities</td><td>3</td><td>(1)</td><td>—</td><td>—</td><td>2</td></tr><tr><td>Asset-backed securities</td><td>17</td><td>(47)</td><td>—</td><td>(40)</td><td>(70)</td></tr><tr><td>Equity securities</td><td>—</td><td>—</td><td>—</td><td>(3)</td><td>(3)</td></tr><tr><td>Total trading securities</td><td>1,172</td><td>(1,340)</td><td>—</td><td>(47)</td><td>(215)</td></tr><tr><td>Other trading assets</td><td>11</td><td>(1)</td><td>1</td><td>—</td><td>11</td></tr><tr><td>Total trading assets (excluding derivatives)</td><td>1,183</td><td>(1,341)</td><td>1</td><td>(47)</td><td>(204)</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>73</td><td>(144)</td><td>336</td><td>(834)</td><td>(569)</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential</td><td>—</td><td>(44)</td><td>—</td><td>(2)</td><td>(46)</td></tr><tr><td>Commercial</td><td>—</td><td>(31)</td><td>—</td><td>(6)</td><td>(37)</td></tr><tr><td>Total mortgage-backed securities</td><td>—</td><td>(75)</td><td>—</td><td>(8)</td><td>(83)</td></tr><tr><td>Corporate debt securities</td><td>21</td><td>(32)</td><td>10</td><td>(28)</td><td>(29)</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>134</td><td>(34)</td><td>—</td><td>(503)</td><td>(403)</td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Auto loans and leases</td><td>—</td><td>—</td><td>—</td><td>(214)</td><td>(214)</td></tr><tr><td>Home equity loans</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Other asset-backed securities</td><td>117</td><td>(16)</td><td>522</td><td>(996)</td><td>(373)</td></tr><tr><td>Total asset-backed securities</td><td>117</td><td>(16)</td><td>522</td><td>(1,210)</td><td>(587)</td></tr><tr><td>Total debt securities</td><td>345</td><td>(301)</td><td>868</td><td>(2,583)</td><td>(1,671)</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>—</td><td>—</td><td>—</td><td>(45)</td><td>(45)</td></tr><tr><td>Other marketable equity securities</td><td>—</td><td>(4)</td><td>—</td><td>—</td><td>(4)</td></tr><tr><td>Total marketable equity securities</td><td>—</td><td>(4)</td><td>—</td><td>(45)</td><td>(49)</td></tr><tr><td>Total available-for-sale securities</td><td>345</td><td>(305)</td><td>868</td><td>(2,628)</td><td>(1,720)</td></tr><tr><td>Mortgages held for sale</td><td>208</td><td>(276)</td><td>167</td><td>(375)</td><td>(276)</td></tr><tr><td>Loans</td><td>76</td><td>—</td><td>438</td><td>(618)</td><td>(104)</td></tr><tr><td>Mortgage servicing rights (residential)</td><td>—</td><td>(7)</td><td>1,196</td><td>—</td><td>1,189</td></tr><tr><td>Net derivative assets and liabilities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>—</td><td>—</td><td>—</td><td>(1,255)</td><td>(1,255)</td></tr><tr><td>Commodity contracts</td><td>—</td><td>—</td><td>—</td><td>(2)</td><td>(2)</td></tr><tr><td>Equity contracts</td><td>—</td><td>(116)</td><td>—</td><td>(98)</td><td>(214)</td></tr><tr><td>Foreign exchange contracts</td><td>—</td><td>—</td><td>—</td><td>(14)</td><td>(14)</td></tr><tr><td>Credit contracts</td><td>3</td><td>(2)</td><td>—</td><td>159</td><td>160</td></tr><tr><td>Other derivative contracts</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total derivative contracts</td><td>3</td><td>(118)</td><td>—</td><td>(1,210)</td><td>(1,325)</td></tr><tr><td>Other assets</td><td>608</td><td>(1)</td><td>—</td><td>(31)</td><td>576</td></tr><tr><td>Short sale liabilities</td><td>20</td><td>(27)</td><td>—</td><td>—</td><td>(7)</td></tr><tr><td>Other liabilities (excluding derivatives)</td><td>—</td><td>—</td><td>—</td><td>21</td><td>21</td></tr></table>



The changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the year ended December 31, 2013 are summarized in Table 17.8.

Table 17.8: Changes in Level 3 Fair Value Assets and Liabilities on a Recurring Basis – 2013

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Total net gains (losses) included in Net income</td><td rowspan="2">Purchases, sales, issuances and settlements, net (1)</td><td rowspan="2">Transfers into Level 3</td><td rowspan="2">Transfers out of Level 3</td><td rowspan="2">Balance, end of period</td><td rowspan="2">Net unrealized gains (losses) included in income related to assets and liabilities held at period end</td></tr><tr><td>Balance, beginning of period</td><td>Net income</td><td>Other comprehensive income</td></tr><tr><td>Year ended December 31, 2013</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives):</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>$ 46</td><td>3</td><td>—</td><td>(10)</td><td>—</td><td>—</td><td>39</td><td>—</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>742</td><td>67</td><td>—</td><td>(37)</td><td>—</td><td>(231)</td><td>541</td><td>(33)</td></tr><tr><td>Corporate debt securities</td><td>52</td><td>9</td><td>—</td><td>(1)</td><td>13</td><td>(20)</td><td>53</td><td>6</td></tr><tr><td>Mortgage-backed securities</td><td>6</td><td>1</td><td>—</td><td>9</td><td>—</td><td>(15)</td><td>1</td><td>1</td></tr><tr><td>Asset-backed securities</td><td>138</td><td>16</td><td>—</td><td>(35)</td><td>25</td><td>(22)</td><td>122</td><td>15</td></tr><tr><td>Equity securities</td><td>3</td><td>—</td><td>—</td><td>(3)</td><td>13</td><td>—</td><td>13</td><td>—</td></tr><tr><td>Total trading securities</td><td>987</td><td>96</td><td>—</td><td>(77)</td><td>51</td><td>(288)</td><td>769</td><td>(11)</td></tr><tr><td>Other trading assets</td><td>76</td><td>(22)</td><td>—</td><td>—</td><td>1</td><td>(1)</td><td>54</td><td>(8)</td></tr><tr><td>Total trading assets (excluding derivatives)</td><td>1,063</td><td>74</td><td>—</td><td>(77)</td><td>52</td><td>(289)</td><td>823</td><td>(19)</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>3,631</td><td>11</td><td>(85)</td><td>(182)</td><td>53</td><td>(214)</td><td>3,214</td><td>—</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential</td><td>94</td><td>17</td><td>(1)</td><td>(40)</td><td>—</td><td>(6)</td><td>64</td><td>—</td></tr><tr><td>Commercial</td><td>203</td><td>(13)</td><td>28</td><td>(58)</td><td>—</td><td>(22)</td><td>138</td><td>(8)</td></tr><tr><td>Total mortgage-backed securities</td><td>297</td><td>4</td><td>27</td><td>(98)</td><td>—</td><td>(28)</td><td>202</td><td>(8)</td></tr><tr><td>Corporate debt securities</td><td>274</td><td>10</td><td>(10)</td><td>(13)</td><td>23</td><td>(3)</td><td>281</td><td>—</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>13,188</td><td>8</td><td>124</td><td>625</td><td>—</td><td>(12,525)</td><td>1,420</td><td>—</td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Auto loans and leases</td><td>5,921</td><td>(1)</td><td>(34)</td><td>(1,067)</td><td>—</td><td>(4,327)</td><td>492</td><td>—</td></tr><tr><td>Home equity loans</td><td>51</td><td>3</td><td>(1)</td><td>(5)</td><td>—</td><td>(48)</td><td>—</td><td>—</td></tr><tr><td>Other asset-backed securities</td><td>3,283</td><td>27</td><td>19</td><td>31</td><td>24</td><td>(1,727)</td><td>1,657</td><td>(7)</td></tr><tr><td>Total asset-backed securities</td><td>9,255</td><td>29</td><td>(16)</td><td>(1,041)</td><td>24</td><td>(6,102)</td><td>2,149</td><td>(7)</td></tr><tr><td>Total debt securities</td><td>26,645</td><td>62</td><td>40</td><td>(709)</td><td>100</td><td>(18,872)</td><td>7,266</td><td>(15)</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>794</td><td>10</td><td>(2)</td><td>(73)</td><td>—</td><td>—</td><td>729</td><td>—</td></tr><tr><td>Other marketable equity securities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td></tr><tr><td>Total marketable equity securities</td><td>794</td><td>10</td><td>(2)</td><td>(73)</td><td>—</td><td>—</td><td>729</td><td>—</td></tr><tr><td>Total available-for-sale securities</td><td>27,439</td><td>72</td><td>38</td><td>(782)</td><td>100</td><td>(18,872)</td><td>7,995</td><td>(15)</td></tr><tr><td>Mortgages held for sale</td><td>3,250</td><td>5</td><td>—</td><td>(874)</td><td>336</td><td>(343)</td><td>2,374</td><td>(74)</td></tr><tr><td>Loans</td><td>6,021</td><td>(211)</td><td>—</td><td>106</td><td>—</td><td>(193)</td><td>5,723</td><td>(178)</td></tr><tr><td>Mortgage servicing rights (residential) (8)</td><td>11,538</td><td>1,156</td><td>—</td><td>2,886</td><td>—</td><td>—</td><td>15,580</td><td>3,398</td></tr><tr><td>Net derivative assets and liabilities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>659</td><td>(662)</td><td>—</td><td>(39)</td><td>—</td><td>2</td><td>(40)</td><td>(186)</td></tr><tr><td>Commodity contracts</td><td>21</td><td>—</td><td>—</td><td>(66)</td><td>(1)</td><td>36</td><td>(10)</td><td>(19)</td></tr><tr><td>Equity contracts</td><td>(122)</td><td>(151)</td><td>—</td><td>137</td><td>(14)</td><td>104</td><td>(46)</td><td>48</td></tr><tr><td>Foreign exchange contracts</td><td>21</td><td>(15)</td><td>—</td><td>1</td><td>2</td><td>—</td><td>9</td><td>(8)</td></tr><tr><td>Credit contracts</td><td>(1,150)</td><td>(30)</td><td>—</td><td>805</td><td>—</td><td>—</td><td>(375)</td><td>345</td></tr><tr><td>Other derivative contracts</td><td>(78)</td><td>75</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(3)</td><td>—</td></tr><tr><td>Total derivative contracts</td><td>(649)</td><td>(783)</td><td>—</td><td>838</td><td>(13)</td><td>142</td><td>(465)</td><td>180</td></tr><tr><td>Other assets</td><td>162</td><td>315</td><td>—</td><td>1,026</td><td>—</td><td>—</td><td>1,503</td><td>(2)</td></tr><tr><td>Short sale liabilities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(3)</td></tr><tr><td>Other liabilities (excluding derivatives)</td><td>(49)</td><td>3</td><td>—</td><td>7</td><td>—</td><td>—</td><td>(39)</td><td>5</td></tr></table>

(1) See Table 17.9 for detail.

(2) Represents only net gains (losses) that are due to changes in economic conditions and management’s estimates of fair value and excludes changes due to the collection/realization of cash flows over time.

(3) Included in net gains (losses) from trading activities and other noninterest income in the income statement.

(4) Level 3 transfers out include $6.0 billion in asset-backed securities that were transferred from the available-for-sale portfolio to held-to-maturity securities.

(5) Included in net gains (losses) from debt securities in the income statement.

(6) Included in net gains (losses) from equity investments in the income statement.

(7) Included in mortgage banking and other noninterest income in the income statement.

(8) For more information on the changes in mortgage servicing rights, see Note 9 (Mortgage Banking Activities).

(9) Included in mortgage banking, trading activities, equity investments and other noninterest income in the income statement.

(continued on following page)



## Note 17: Fair Values of Assets and Liabilities (continued)

(continued from previous page)

Table 17.9 presents gross purchases, sales, issuances and settlements related to the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the year ended December 31, 2013.

Table 17.9: Gross Purchases, Sales, Issuances and Settlements – Level 3 – 2013

<table><tr><td>(in millions)</td><td>Purchases</td><td>Sales</td><td>Issuances</td><td>Settlements</td><td>Net</td></tr><tr><td>Year ended December 31, 2013</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading assets (excluding derivatives):</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>$ 127</td><td>(136)</td><td>—</td><td>(1)</td><td>(10)</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,030</td><td>(1,064)</td><td>—</td><td>(3)</td><td>(37)</td></tr><tr><td>Corporate debt securities</td><td>117</td><td>(117)</td><td>—</td><td>(1)</td><td>(1)</td></tr><tr><td>Mortgage-backed securities</td><td>429</td><td>(420)</td><td>—</td><td>—</td><td>9</td></tr><tr><td>Asset-backed securities</td><td>53</td><td>(45)</td><td>—</td><td>(43)</td><td>(35)</td></tr><tr><td>Equity securities</td><td>—</td><td>(3)</td><td>—</td><td>—</td><td>(3)</td></tr><tr><td>Total trading securities</td><td>1,756</td><td>(1,785)</td><td>—</td><td>(48)</td><td>(77)</td></tr><tr><td>Other trading assets</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total trading assets (excluding derivatives)</td><td>1,756</td><td>(1,785)</td><td>—</td><td>(48)</td><td>(77)</td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>—</td><td>(69)</td><td>648</td><td>(761)</td><td>(182)</td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential</td><td>—</td><td>(37)</td><td>—</td><td>(3)</td><td>(40)</td></tr><tr><td>Commercial</td><td>—</td><td>(1)</td><td>—</td><td>(57)</td><td>(58)</td></tr><tr><td>Total mortgage-backed securities</td><td>—</td><td>(38)</td><td>—</td><td>(60)</td><td>(98)</td></tr><tr><td>Corporate debt securities</td><td>—</td><td>—</td><td>20</td><td>(33)</td><td>(13)</td></tr><tr><td>Collateralized loan and other debt obligations</td><td>1,008</td><td>(14)</td><td>—</td><td>(369)</td><td>625</td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Auto loans and leases</td><td>1,751</td><td>—</td><td>1,047</td><td>(3,865)</td><td>(1,067)</td></tr><tr><td>Home equity loans</td><td>—</td><td>(5)</td><td>—</td><td>—</td><td>(5)</td></tr><tr><td>Other asset-backed securities</td><td>1,164</td><td>(36)</td><td>1,116</td><td>(2,213)</td><td>31</td></tr><tr><td>Total asset-backed securities</td><td>2,915</td><td>(41)</td><td>2,163</td><td>(6,078)</td><td>(1,041)</td></tr><tr><td>Total debt securities</td><td>3,923</td><td>(162)</td><td>2,831</td><td>(7,301)</td><td>(709)</td></tr><tr><td>Marketable equity securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Perpetual preferred securities</td><td>—</td><td>(20)</td><td>—</td><td>(53)</td><td>(73)</td></tr><tr><td>Other marketable equity securities</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total marketable equity securities</td><td>—</td><td>(20)</td><td>—</td><td>(53)</td><td>(73)</td></tr><tr><td>Total available-for-sale securities</td><td>3,923</td><td>(182)</td><td>2,831</td><td>(7,354)</td><td>(782)</td></tr><tr><td>Mortgages held for sale</td><td>286</td><td>(574)</td><td>—</td><td>(586)</td><td>(874)</td></tr><tr><td>Loans</td><td>23</td><td>—</td><td>452</td><td>(369)</td><td>106</td></tr><tr><td>Mortgage servicing rights (residential)</td><td>—</td><td>(583)</td><td>3,469</td><td>—</td><td>2,886</td></tr><tr><td>Net derivative assets and liabilities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>—</td><td>—</td><td>—</td><td>(39)</td><td>(39)</td></tr><tr><td>Commodity contracts</td><td>—</td><td>—</td><td>—</td><td>(66)</td><td>(66)</td></tr><tr><td>Equity contracts</td><td>—</td><td>(148)</td><td>—</td><td>285</td><td>137</td></tr><tr><td>Foreign exchange contracts</td><td>—</td><td>—</td><td>—</td><td>1</td><td>1</td></tr><tr><td>Credit contracts</td><td>7</td><td>(5)</td><td>(4)</td><td>807</td><td>805</td></tr><tr><td>Other derivative contracts</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Total derivative contracts</td><td>7</td><td>(153)</td><td>(4)</td><td>988</td><td>838</td></tr><tr><td>Other assets</td><td>1,064</td><td>(2)</td><td>—</td><td>(36)</td><td>1,026</td></tr><tr><td>Short sale liabilities</td><td>8</td><td>(8)</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Other liabilities (excluding derivatives)</td><td>—</td><td>—</td><td>(4)</td><td>11</td><td>7</td></tr></table>

Table 17.10 and Table 17.11 provide quantitative information about the valuation techniques and significant unobservable inputs used in the valuation of substantially all of our Level 3 assets and liabilities measured at fair value on a recurring basis for which we use an internal model.

The significant unobservable inputs for Level 3 assets and liabilities that are valued using fair values obtained from third-party vendors are not included in the table as the specific inputs applied are not provided by the vendor (see discussion regarding vendor-developed valuations within the “Level 3 Asset and Liability Valuation Processes” section previously within this Note). In addition, the table excludes the valuation techniques and significant unobservable inputs for certain classes of Level 3 assets and liabilities measured using an internal model that we consider, both individually and in the aggregate, insignificant relative to our overall Level 3 assets and liabilities. We made this determination based upon an evaluation of each class that considered the magnitude of the positions, nature of the unobservable inputs and potential for significant changes in fair value due to changes in those inputs.



Table 17.10: Valuation Techniques – Recurring Basis – 2015

<table><tr><td>(\( in millions, except cost to service amounts)</td><td>Fair Value Level 3</td><td>Valuation Technique(s)</td><td>Significant Unobservable Input</td><td>Range of Inputs</td><td>Weighted Average (1)</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading and available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Government, healthcare and other revenue bonds</td><td>$ 1,213</td><td>Discounted cash flow</td><td>Discount rate</td><td>0.8 - 5.6</td><td>% 1.9</td></tr><tr><td></td><td>51</td><td>Vendor priced</td><td></td><td></td><td></td></tr><tr><td>Auction rate securities and other municipal bonds</td><td>244</td><td>Discounted cash flow</td><td>Discount rate</td><td>0.8 - 4.5</td><td>2.0</td></tr><tr><td></td><td></td><td></td><td>Weighted average life</td><td>1.0 - 10.0</td><td>yrs 4.7</td></tr><tr><td>Collateralized loan and other debt obligations (2)</td><td>343</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>(20.0) - 20.3</td><td>% 2.9</td></tr><tr><td></td><td>565</td><td>Vendor priced</td><td></td><td></td><td></td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Diversified payment rights (3)</td><td>608</td><td>Discounted cash flow</td><td>Discount rate</td><td>1.0 - 5.0</td><td>3.2</td></tr><tr><td>Other commercial and consumer</td><td>508 (4)</td><td>Discounted cash flow</td><td>Discount rate</td><td>2.5 - 6.3</td><td>3.8</td></tr><tr><td></td><td></td><td></td><td>Weighted average life</td><td>1.0 - 9.4</td><td>yrs 4.3</td></tr><tr><td></td><td>66</td><td>Vendor priced</td><td></td><td></td><td></td></tr><tr><td>Mortgages held for sale (residential)</td><td>1,033</td><td>Discounted cash flow</td><td>Default rate</td><td>0.5 - 13.7</td><td>% 3.6</td></tr><tr><td></td><td></td><td></td><td>Discount rate</td><td>1.1 - 6.3</td><td>4.7</td></tr><tr><td></td><td></td><td></td><td>Loss severity</td><td>0.1 - 22.7</td><td>11.2</td></tr><tr><td></td><td></td><td></td><td>Prepayment rate</td><td>2.6 - 9.6</td><td>6.4</td></tr><tr><td></td><td>49</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>(53.3) - 0.0</td><td>(32.6)</td></tr><tr><td>Loans</td><td>5,316 (5)</td><td>Discounted cash flow</td><td>Discount rate</td><td>0.0 - 3.9</td><td>3.1</td></tr><tr><td></td><td></td><td></td><td>Prepayment rate</td><td>0.2 - 100.0</td><td>14.6</td></tr><tr><td></td><td></td><td></td><td>Utilization rate</td><td>0.0 - 0.8</td><td>0.3</td></tr><tr><td>Mortgage servicing rights (residential)</td><td>12,415</td><td>Discounted cash flow</td><td>Cost to service per loan (6)</td><td>$ 70 - 599</td><td>168</td></tr><tr><td></td><td></td><td></td><td>Discount rate</td><td>6.8 - 11.8</td><td>7.3</td></tr><tr><td></td><td></td><td></td><td>Prepayment rate (7)</td><td>10.1 - 18.9</td><td>11.4</td></tr><tr><td>Net derivative assets and (liabilities):</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>230</td><td>Discounted cash flow</td><td>Default rate</td><td>0.1 - 9.6</td><td>2.6</td></tr><tr><td></td><td></td><td></td><td>Loss severity</td><td>50.0 - 50.0</td><td>50.0</td></tr><tr><td></td><td></td><td></td><td>Prepayment rate</td><td>0.3 - 2.5</td><td>2.2</td></tr><tr><td>Interest rate contracts: derivative loan commitments</td><td>58 (8)</td><td>Discounted cash flow</td><td>Fall-out factor</td><td>1.0 - 99.0</td><td>18.8</td></tr><tr><td></td><td></td><td></td><td>Initial-value servicing</td><td>(30.6) - 127.0</td><td>bps 41.5</td></tr><tr><td>Equity contracts</td><td>72</td><td>Discounted cash flow</td><td>Conversion factor</td><td>(10.6) - 0.0</td><td>% (8.1)</td></tr><tr><td></td><td></td><td></td><td>Weighted average life</td><td>0.5 - 2.0</td><td>yrs 1.5</td></tr><tr><td></td><td>(183)</td><td>Option model</td><td>Correlation factor</td><td>(77.0) - 98.5</td><td>% 66.0</td></tr><tr><td></td><td></td><td></td><td>Volatility factor</td><td>6.5 - 91.3</td><td>24.2</td></tr><tr><td>Credit contracts</td><td>(9)</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>(53.6) - 18.2</td><td>(0.6)</td></tr><tr><td></td><td>6</td><td>Option model</td><td>Credit spread</td><td>0.0 - 19.9</td><td>1.6</td></tr><tr><td></td><td></td><td></td><td>Loss severity</td><td>13.0 - 73.0</td><td>49.6</td></tr><tr><td>Other assets: nonmarketable equity investments</td><td>3,065</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>(19.1) - (5.5)</td><td>(15.1)</td></tr><tr><td>Insignificant Level 3 assets, net of liabilities</td><td>516 (9)</td><td></td><td></td><td></td><td></td></tr><tr><td>Total level 3 assets, net of liabilities</td><td>$ 26,166 (10)</td><td></td><td></td><td></td><td></td></tr></table>

(1) Weighted averages are calculated using outstanding unpaid principal balance for cash instruments, such as loans and securities, and notional amounts for derivative instruments.

(2) Includes $257 million of collateralized debt obligations.

(3) Securities backed by specified sources of current and future receivables generated from foreign originators.

(4) Consists largely of investments in asset-backed securities that are revolving in nature, in which the timing of advances and repayments of principal are uncertain.

(5) Consists predominantly of reverse mortgage loans securitized with GNMA that were accounted for as secured borrowing transactions.

(6) The high end of the range of inputs is for servicing modified loans. For non-modified loans the range is $70 - $335.

(7) Includes a blend of prepayment speeds and expected defaults. Prepayment speeds are influenced by mortgage interest rates as well as our estimation of drivers of borrower behavior.

(8) Total derivative loan commitments were a net asset of $56 million, of which a $2 million derivative liability was classified as level 2 at December 31, 2015.

(9) Represents the aggregate amount of Level 3 assets and liabilities measured at fair value on a recurring basis that are individually and in the aggregate insignificant. The amount includes corporate debt securities, mortgage-backed securities, certain other assets, other liabilities and certain net derivative assets and liabilities, such as commodity contracts and other derivative contracts.

(10) Consists of total Level 3 assets of $27.7 billion and total Level 3 liabilities of $1.5 billion, before netting of derivative balances.



## Note 17: Fair Values of Assets and Liabilities (continued)

Table 17.11: Valuation Techniques – Recurring Basis – 2014

<table><tr><td>(\( in millions, except cost to service amounts)</td><td>Fair Value Level 3</td><td>Valuation Technique(s)</td><td>Significant Unobservable Input</td><td>Range of Inputs</td><td>Weighted Average (1)</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Trading and available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Government, healthcare and other revenue bonds</td><td>$ 1,900</td><td>Discounted cash flow</td><td>Discount rate</td><td>0.4 - 5.6</td><td>% 1.5</td></tr><tr><td></td><td>61</td><td>Vendor priced</td><td></td><td></td><td></td></tr><tr><td>Auction rate securities and other municipal bonds</td><td>323</td><td>Discounted cash flow</td><td>Discount rate</td><td>1.5 - 7.6</td><td>3.9</td></tr><tr><td></td><td></td><td></td><td>Weighted average life</td><td>1.3 - 19.4</td><td>yrs 6.4</td></tr><tr><td>Collateralized loan and other debt obligations (2)</td><td>565</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>(53.9) - 25.0</td><td>% 0.9</td></tr><tr><td></td><td>967</td><td>Vendor priced</td><td></td><td></td><td></td></tr><tr><td>Asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Auto loans and leases</td><td>245</td><td>Discounted cash flow</td><td>Discount rate</td><td>0.4 - 0.4</td><td>0.4</td></tr><tr><td>Other asset-backed securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Diversified payment rights (3)</td><td>661</td><td>Discounted cash flow</td><td>Discount rate</td><td>0.9 - 7.1</td><td>2.9</td></tr><tr><td>Other commercial and consumer</td><td>750 (4)</td><td>Discounted cash flow</td><td>Discount rate</td><td>1.9 - 21.5</td><td>5.0</td></tr><tr><td></td><td></td><td></td><td>Weighted average life</td><td>1.6 - 10.7</td><td>yrs 4.0</td></tr><tr><td></td><td>40</td><td>Vendor priced</td><td></td><td></td><td></td></tr><tr><td>Marketable equity securities: perpetual preferred</td><td>663 (5)</td><td>Discounted cash flow</td><td>Discount rate</td><td>4.1 - 9.3</td><td>% 6.6</td></tr><tr><td></td><td></td><td></td><td>Weighted average life</td><td>1.0 - 11.8</td><td>yrs 9.7</td></tr><tr><td>Mortgages held for sale (residential)</td><td>2,235</td><td>Discounted cash flow</td><td>Default rate</td><td>0.4 - 15.0</td><td>% 2.6</td></tr><tr><td></td><td></td><td></td><td>Discount rate</td><td>1.1 - 7.7</td><td>5.2</td></tr><tr><td></td><td></td><td></td><td>Loss severity</td><td>0.1 - 26.4</td><td>18.3</td></tr><tr><td></td><td></td><td></td><td>Prepayment rate</td><td>2.0 - 15.5</td><td>8.1</td></tr><tr><td></td><td>78</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>(93.0) - 10.0</td><td>(30.0)</td></tr><tr><td>Loans</td><td>5,788 (6)</td><td>Discounted cash flow</td><td>Discount rate</td><td>0.0 - 3.8</td><td>3.1</td></tr><tr><td></td><td></td><td></td><td>Prepayment rate</td><td>0.6 - 100.0</td><td>11.2</td></tr><tr><td></td><td></td><td></td><td>Utilization rate</td><td>0.0 - 1.0</td><td>0.4</td></tr><tr><td>Mortgage servicing rights (residential)</td><td>12,738</td><td>Discounted cash flow</td><td>Cost to service per loan (7)</td><td>$ 86 - 683</td><td>179</td></tr><tr><td></td><td></td><td></td><td>Discount rate</td><td>5.9 - 16.9</td><td>7.6</td></tr><tr><td></td><td></td><td></td><td>Prepayment rate (8)</td><td>8.0 - 22.0</td><td>12.5</td></tr><tr><td>Net derivative assets and (liabilities):</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest rate contracts</td><td>196</td><td>Discounted cash flow</td><td>Default rate</td><td>0.00 - 0.02</td><td>0.01</td></tr><tr><td></td><td></td><td></td><td>Loss severity</td><td>50.0 - 50.0</td><td>50.0</td></tr><tr><td>Interest rate contracts: derivative loan commitments</td><td>97</td><td>Discounted cash flow</td><td>Fall-out factor</td><td>1.0 - 99.0</td><td>24.5</td></tr><tr><td></td><td></td><td></td><td>Initial-value servicing</td><td>(31.1) - 113.3</td><td>bps 46.5</td></tr><tr><td>Equity contracts</td><td>162</td><td>Discounted cash flow</td><td>Conversion factor</td><td>(11.2) - 0.0</td><td>% (8.4)</td></tr><tr><td></td><td></td><td></td><td>Weighted average life</td><td>1.0 - 2.0</td><td>yrs 1.3</td></tr><tr><td></td><td>(246)</td><td>Option model</td><td>Correlation factor</td><td>(56.0) - 96.3</td><td>% 42.1</td></tr><tr><td></td><td></td><td></td><td>Volatility factor</td><td>8.3 - 80.9</td><td>28.3</td></tr><tr><td>Credit contracts</td><td>(192)</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>(28.6) - 26.3</td><td>1.8</td></tr><tr><td></td><td>3</td><td>Option model</td><td>Credit spread</td><td>0.0 - 17.0</td><td>0.9</td></tr><tr><td></td><td></td><td></td><td>Loss severity</td><td>11.5 - 72.5</td><td>48.7</td></tr><tr><td>Other assets: nonmarketable equity investments</td><td>2,512</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>(19.7) - (4.0)</td><td>(14.7)</td></tr><tr><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Insignificant Level 3 assets, net of liabilities</td><td>507 (9)</td><td></td><td></td><td></td><td></td></tr><tr><td>Total level 3 assets, net of liabilities</td><td>$ 30,054 (10)</td><td></td><td></td><td></td><td></td></tr></table>

(1) Weighted averages are calculated using outstanding unpaid principal balance for cash instruments such as loans and securities, and notional amounts for derivative instruments.

(2) Includes $500 million of collateralized debt obligations.

(3) Securities backed by specified sources of current and future receivables generated from foreign originators.

(4) Consists primarily of investments in asset-backed securities that are revolving in nature, in which the timing of advances and repayments of principal are uncertain.

(5) Consists of auction rate preferred equity securities with no maturity date that are callable by the issuer.

(6) Consists predominantly of reverse mortgage loans securitized with GNMA that were accounted for as secured borrowing transactions.

(7) The high end of the range of inputs is for servicing modified loans. For non-modified loans the range is $86 - $270.

(8) Includes a blend of prepayment speeds and expected defaults. Prepayment speeds are influenced by mortgage interest rates as well as our estimation of drivers of borrower behavior.

(9) Represents the aggregate amount of Level 3 assets and liabilities measured at fair value on a recurring basis that are individually and in the aggregate insignificant. The amount includes corporate debt securities, mortgage-backed securities, certain other assets, other liabilities and certain net derivative assets and liabilities, such as commodity contracts and other derivative contracts.

(10) Consists of total Level 3 assets of $32.3 billion and total Level 3 liabilities of $2.3 billion, before netting of derivative balances.



The valuation techniques used for our Level 3 assets and liabilities, as presented in the previous tables, are described as follows:

- Discounted cash flow - Discounted cash flow valuation techniques generally consist of developing an estimate of future cash flows that are expected to occur over the life of an instrument and then discounting those cash flows at a rate of return that results in the fair value amount.

- Market comparable pricing - Market comparable pricing valuation techniques are used to determine the fair value of certain instruments by incorporating known inputs, such as recent transaction prices, pending transactions, or prices of other similar investments that require significant adjustment to reflect differences in instrument characteristics.

- Option model - Option model valuation techniques are generally used for instruments in which the holder has a contingent right or obligation based on the occurrence of a future event, such as the price of a referenced asset going above or below a predetermined strike price. Option models estimate the likelihood of the specified event occurring by incorporating assumptions such as volatility estimates, price of the underlying instrument and expected rate of return.

- Vendor-priced – Prices obtained from third party pricing vendors or brokers that are used to record the fair value of the asset or liability, of which the related valuation technique and significant unobservable inputs are not provided.

Significant unobservable inputs presented in the previous tables are those we consider significant to the fair value of the Level 3 asset or liability. We consider unobservable inputs to be significant if by their exclusion the fair value of the Level 3 asset or liability would be impacted by a predetermined percentage change, or based on qualitative factors, such as nature of the instrument, type of valuation technique used, and the significance of the unobservable inputs relative to other inputs used within the valuation. Following is a description of the significant unobservable inputs provided in the table.

- Comparability adjustment – is an adjustment made to observed market data, such as a transaction price in order to reflect dissimilarities in underlying collateral, issuer, rating, or other factors used within a market valuation approach, expressed as a percentage of an observed price.

- Conversion Factor – is the risk-adjusted rate in which a particular instrument may be exchanged for another instrument upon settlement, expressed as a percentage change from a specified rate.

- Correlation factor - is the likelihood of one instrument changing in price relative to another based on an established relationship expressed as a percentage of relative change in price over a period over time.
- Cost to service - is the expected cost per loan of servicing a portfolio of loans, which includes estimates for unreimbursed expenses (including delinquency and foreclosure costs) that may occur as a result of servicing such loan portfolios.

- Credit spread – is the portion of the interest rate in excess of a benchmark interest rate, such as OIS, LIBOR or U.S. Treasury rates, that when applied to an investment captures changes in the obligor’s creditworthiness.

- Default rate – is an estimate of the likelihood of not collecting contractual amounts owed expressed as a constant default rate (CDR).

- Discount rate – is a rate of return used to present value the future expected cash flow to arrive at the fair value of an instrument. The discount rate consists of a benchmark rate component and a risk premium component. The benchmark rate component, for example, OIS, LIBOR or U.S. Treasury rates, is generally observable within the market and is necessary to appropriately reflect the time value of money. The risk premium component reflects the amount of compensation market participants require due to the uncertainty inherent in the instruments’ cash flows resulting from risks such as credit and liquidity.

- Fall-out factor - is the expected percentage of loans associated with our interest rate lock commitment portfolio that are likely of not funding.

- Initial-value servicing - is the estimated value of the underlying loan, including the value attributable to the embedded servicing right, expressed in basis points of outstanding unpaid principal balance.

- Loss severity – is the percentage of contractual cash flows lost in the event of a default.

- Prepayment rate – is the estimated rate at which forecasted prepayments of principal of the related loan or debt instrument are expected to occur, expressed as a constant prepayment rate (CPR).

- Utilization rate – is the estimated rate in which incremental portions of existing reverse mortgage credit lines are expected to be drawn by borrowers, expressed as an annualized rate.

- Volatility factor – is the extent of change in price an item is estimated to fluctuate over a specified period of time expressed as a percentage of relative change in price over a period over time.

- Weighted average life – is the weighted average number of years an investment is expected to remain outstanding based on its expected cash flows reflecting the estimated date the issuer will call or extend the maturity of the instrument or otherwise reflecting an estimate of the timing of an instrument’s cash flows whose timing is not contractually fixed.



## Significant Recurring Level 3 Fair Value Asset and Liability Input Sensitivity

We generally use discounted cash flow or similar internal modeling techniques to determine the fair value of our Level 3 assets and liabilities. Use of these techniques requires determination of relevant inputs and assumptions, some of which represent significant unobservable inputs as indicated in the preceding tables. Accordingly, changes in these unobservable inputs may have a significant impact on fair value.

Certain of these unobservable inputs will (in isolation) have a directionally consistent impact on the fair value of the instrument for a given change in that input. Alternatively, the fair value of the instrument may move in an opposite direction for a given change in another input. Where multiple inputs are used within the valuation technique of an asset or liability, a change in one input in a certain direction may be offset by an opposite change in another input having a potentially muted impact to the overall fair value of that particular instrument. Additionally, a change in one unobservable input may result in a change to another unobservable input (that is, changes in certain inputs are interrelated to one another), which may counteract or magnify the fair value impact.

## SECURITIES, LOANS, MORTGAGES HELD FOR SALE and

NONMARKETABLE EQUITY INVESTMENTS The fair values of predominantly all Level 3 trading securities, mortgages held for sale, loans, other nonmarketable equity investments, and available-for-sale securities have consistent inputs, valuation techniques and correlation to changes in underlying inputs. The internal models used to determine fair value for these Level 3 instruments use certain significant unobservable inputs within a discounted cash flow or market comparable pricing valuation technique. Such inputs include discount rate, prepayment rate, default rate, loss severity, utilization rate, comparability adjustment and weighted average life.

These Level 3 assets would decrease (increase) in value based upon an increase (decrease) in discount rate, default rate, loss severity, or weighted average life inputs and would generally decrease (increase) in value based upon an increase (decrease) in prepayment rate. Conversely, the fair value of these Level 3 assets would generally increase (decrease) in value if the utilization rate input were to increase (decrease).

Generally, a change in the assumption used for default rate is accompanied by a directionally similar change in the risk premium component of the discount rate (specifically, the portion related to credit risk) and a directionally opposite change in the assumption used for prepayment rates. The comparability adjustment input may have a positive or negative impact on fair value depending on the change in fair value the comparability adjustment references. Unobservable inputs for comparability adjustment, loss severity, utilization rate and weighted average life do not increase or decrease based on movements in the other significant unobservable inputs for these Level 3 assets.

DERIVATIVE INSTRUMENTS Level 3 derivative instruments are valued using market comparable pricing, option pricing and discounted cash flow valuation techniques. We utilize certain unobservable inputs within these techniques to determine the fair value of the Level 3 derivative instruments. The significant unobservable inputs consist of credit spread, a comparability adjustment, prepayment rate, default rate, loss severity, initial-value servicing, fall-out factor, volatility factor, weighted average life, conversion factor, and correlation factor.
Level 3 derivative assets (liabilities) where we are long the underlying would decrease (increase) in value upon an increase (decrease) in default rate, fall-out factor, credit spread, conversion factor, or loss severity inputs. Conversely, Level 3 derivative assets (liabilities) would generally increase (decrease) in value upon an increase (decrease) in prepayment rate, initial-value servicing, weighted average life, or volatility factor inputs. The inverse of the above relationships would occur for instruments in which we are short the underlying. The correlation factor and comparability adjustment inputs may have a positive or negative impact on the fair value of these derivative instruments depending on the change in value of the item the correlation factor and comparability adjustment is referencing. The correlation factor and comparability adjustment are considered independent from movements in other significant unobservable inputs for derivative instruments.

Generally, for derivative instruments for which we are subject to changes in the value of the underlying referenced instrument, a change in the assumption used for default rate is accompanied by directionally similar change in the risk premium component of the discount rate (specifically, the portion related to credit risk) and a directionally opposite change in the assumption used for prepayment rates. Unobservable inputs for loss severity, fall-out factor, initial-value servicing, weighted average life, conversion factor, and volatility do not increase or decrease based on movements in other significant unobservable inputs for these Level 3 instruments.

MORTGAGE SERVICING RIGHTS We use a discounted cash flow valuation technique to determine the fair value of Level 3 mortgage servicing rights. These models utilize certain significant unobservable inputs including prepayment rate, discount rate and costs to service. An increase in any of these unobservable inputs will reduce the fair value of the mortgage servicing rights and alternatively, a decrease in any one of these inputs would result in the mortgage servicing rights increasing in value. Generally, a change in the assumption used for the default rate is accompanied by a directionally similar change in the assumption used for cost to service and a directionally opposite change in the assumption used for prepayment. The sensitivity of our residential MSRs is discussed further in Note 8 (Securitizations and Variable Interest Entities).



## Assets and Liabilities Recorded at Fair Value on a Nonrecurring Basis

We may be required, from time to time, to measure certain assets at fair value on a nonrecurring basis in accordance with GAAP. These adjustments to fair value usually result from application of LOCOM accounting or write-downs of individual assets. Table 17.12 provides the fair value hierarchy and carrying amount of all assets that were still held as of December 31, 2015, and 2014, and for which a nonrecurring fair value adjustment was recorded during the years then ended.

Table 17.12: Fair Value on a Nonrecurring Basis

<table><tr><td rowspan="2">(in millions)</td><td colspan="6">December 31, 2015</td><td colspan="3">December 31, 2014</td></tr><tr><td>Level 1</td><td>Level 2</td><td>Level 3</td><td>Total</td><td>Level 1</td><td>Level 2</td><td>Level 3</td><td>Total</td><td></td></tr><tr><td>Mortgages held for sale (LOCOM) (1)</td><td>$ —</td><td>4,667</td><td>1,047</td><td>5,714</td><td>—</td><td>2,197</td><td>1,098</td><td>3,295</td><td></td></tr><tr><td>Loans held for sale</td><td>—</td><td>279</td><td>—</td><td>279</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td></tr><tr><td>Loans:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial</td><td>—</td><td>191</td><td>—</td><td>191</td><td>—</td><td>243</td><td>—</td><td>243</td><td></td></tr><tr><td>Consumer</td><td>—</td><td>1,406</td><td>7</td><td>1,413</td><td>—</td><td>2,018</td><td>5</td><td>2,023</td><td></td></tr><tr><td>Total loans (2)</td><td>—</td><td>1,597</td><td>7</td><td>1,604</td><td>—</td><td>2,261</td><td>5</td><td>2,266</td><td></td></tr><tr><td>Other assets (3)</td><td>—</td><td>280</td><td>654</td><td>934</td><td>—</td><td>417</td><td>460</td><td>877</td><td></td></tr></table>

(1) Consists of commercial mortgages and residential real estate 1–4 family first mortgage loans.

(2) Represents carrying value of loans for which adjustments are based on the appraised value of the collateral.

(3) Includes the fair value of foreclosed real estate, other collateral owned and nonmarketable equity investments.

Table 17.13 presents the increase (decrease) in value of certain assets for which a nonrecurring fair value adjustment was recognized during the periods presented.

Table 17.13: Change in Value of Assets with Nonrecurring Fair Value Adjustment

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td></tr><tr><td>Mortgages held for sale (LOCOM)</td><td>$ (3)</td><td>33</td></tr><tr><td>Loans held for sale</td><td>(3)</td><td>—</td></tr><tr><td>Loans:</td><td></td><td></td></tr><tr><td>Commercial</td><td>(165)</td><td>(125)</td></tr><tr><td>Consumer</td><td>(1,001)</td><td>(1,336)</td></tr><tr><td>Total loans (1)</td><td>(1,166)</td><td>(1,461)</td></tr><tr><td>Other assets (2)</td><td>(396)</td><td>(341)</td></tr><tr><td>Total</td><td>$ (1,568)</td><td>(1,769)</td></tr></table>

(1) Represents write-downs of loans based on the appraised value of the collateral.

(2) Includes the losses on foreclosed real estate and other collateral owned that were measured at fair value subsequent to their initial classification as foreclosed assets. Also includes impairment losses on nonmarketable equity investments.



## Note 17: Fair Values of Assets and Liabilities (continued)

Table 17.14 provides quantitative information about the valuation techniques and significant unobservable inputs used in the valuation of substantially all of our Level 3 assets and liabilities measured at fair value on a nonrecurring basis for which we use an internal model. The table is limited to financial instruments that had nonrecurring fair value adjustments during the periods presented.

We have excluded from the table classes of Level 3 assets and liabilities measured using an internal model that we consider, both individually and in the aggregate, insignificant relative to our overall Level 3 nonrecurring measurements. We made this determination based upon an evaluation of each class, which considered the magnitude of the positions, nature of the unobservable inputs and potential for significant changes in fair value due to changes in those inputs.

Table 17.14: Valuation Techniques – Nonrecurring Basis

<table><tr><td>(\( in millions)</td><td>Fair Value Level 3</td><td>Valuation Technique(s) (1)</td><td>Significant Unobservable Inputs (1)</td><td>Range of inputs</td><td>Weighted Average (2)</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential mortgages held for sale (LOCOM)</td><td>$ 1,047 (3)</td><td>Discounted cash flow</td><td>Default rate (4)</td><td>0.5 - 5.0%</td><td>4.2%</td></tr><tr><td></td><td></td><td></td><td>Discount rate</td><td>1.5 - 8.5</td><td>3.5</td></tr><tr><td></td><td></td><td></td><td>Loss severity</td><td>0.0 - 26.1</td><td>2.9</td></tr><tr><td></td><td></td><td></td><td>Prepayment rate (5)</td><td>2.6 - 100.0</td><td>65.4</td></tr><tr><td>Other assets: nonmarketable equity investments</td><td>286</td><td>Net asset value</td><td>Net asset value (6)</td><td></td><td></td></tr><tr><td></td><td>228</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>5.0 - 9.2</td><td>8.5</td></tr><tr><td>Insignificant level 3 assets</td><td>147</td><td></td><td></td><td></td><td></td></tr><tr><td>Total</td><td>$ 1,708</td><td></td><td></td><td></td><td></td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Residential mortgages held for sale (LOCOM)</td><td>$ 1,098 (3)</td><td>Discounted cash flow</td><td>Default rate (4)</td><td>0.9 - 3.8%</td><td>2.1%</td></tr><tr><td></td><td></td><td></td><td>Discount rate</td><td>1.5 - 8.5</td><td>3.6</td></tr><tr><td></td><td></td><td></td><td>Loss severity</td><td>0.0 - 29.8</td><td>3.8</td></tr><tr><td></td><td></td><td></td><td>Prepayment rate (5)</td><td>2.0 - 100.0</td><td>65.5</td></tr><tr><td>Other assets: nonmarketable equity investments</td><td>171</td><td>Market comparable pricing</td><td>Comparability adjustment</td><td>6.0 - 6.0</td><td>6.0</td></tr><tr><td>Insignificant level 3 assets</td><td>294</td><td></td><td></td><td></td><td></td></tr><tr><td>Total</td><td>$ 1,563</td><td></td><td></td><td></td><td></td></tr></table>

(1) Refer to the narrative following Table 17.11 for a definition of the valuation technique(s) and significant unobservable inputs.

(2) For residential MHFS, weighted averages are calculated using outstanding unpaid principal balance of the loans.

(3) Consists of $1.0 billion government insured/guaranteed loans purchased from GNM-A-guaranteed mortgage securitization at both December 31, 2015 and 2014, and $41 million and $78 million of other mortgage loans that are not government insured/guaranteed at December 31, 2015 and 2014, respectively.

(4) Applies only to non-government insured/guaranteed loans.

(4) Applies only to non-government insured/guaranteed loans.
(5) Includes the impact on prepayment rate of expected defaults for the government insured/guaranteed loans, which impacts the frequency and timing of early resolution of loans.

(6) The range and weighted average have not been provided since the investments have been recorded at their net asset redemption values.



## Alternative Investments

Table 17.15 summarizes our investments in various types of funds for which we use net asset values (NAVs) per share as a practical expedient to measure fair value on recurring and nonrecurring bases. The investments are included in trading

Table 17.15: Alternative Investments

assets, available-for-sale securities, and other assets. The table excludes those investments that are probable of being sold at an amount different from the funds' NAVs.

<table><tr><td>(in millions)</td><td>Fair value</td><td>Unfunded commitments</td><td>Redemption frequency</td><td>Redemption notice period</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td></tr><tr><td>Offshore funds</td><td>$ 2</td><td>—</td><td>Daily - Monthly</td><td>1 - 30 days</td></tr><tr><td>Hedge funds</td><td>—</td><td>—</td><td>Daily - Quarterly</td><td>1 - 90 days</td></tr><tr><td>Private equity funds (1)(2)</td><td>555</td><td>135</td><td>N/A</td><td>N/A</td></tr><tr><td>Venture capital funds (2)</td><td>85</td><td>9</td><td>N/A</td><td>N/A</td></tr><tr><td>Total (3)</td><td>$ 642</td><td>144</td><td></td><td></td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td></tr><tr><td>Offshore funds</td><td>$ 125</td><td>—</td><td>Daily - Quarterly</td><td>1 - 60 days</td></tr><tr><td>Hedge funds</td><td>1</td><td>—</td><td>Daily - Quarterly</td><td>1 - 90 days</td></tr><tr><td>Private equity funds (1)(2)</td><td>1,313</td><td>243</td><td>N/A</td><td>N/A</td></tr><tr><td>Venture capital funds (2)</td><td>68</td><td>9</td><td>N/A</td><td>N/A</td></tr><tr><td>Total (3)</td><td>$ 1,507</td><td>252</td><td></td><td></td></tr></table>

N/A - Not applicable

(1) Excludes a private equity fund investment of $0 million and $171 million at December 31, 2015 and 2014, respectively. This investment was sold in second quarter 2015 for an amount different from the fund's NAV.

(2) Includes certain investments subject to the Volcker Rule that we may have to divest.

(3) December 31, 2015 and 2014, include $602 million and $1.3 billion respectively, of fair value for nonmarketable equity investments carried at cost for which we use NAVs as a practical expedient for determining nonrecurring fair value adjustments. The fair values of investments that had nonrecurring fair value adjustments were $154 million and $108 million at December 31, 2015 and 2014, respectively.

Offshore funds primarily invest in foreign mutual funds. Redemption restrictions are in place for investments with a fair value of $0 million and $24 million at December 31, 2015 and 2014, respectively.

Private equity funds invest in equity and debt securities issued by private and publicly-held companies in connection with leveraged buyouts, recapitalizations and expansion opportunities. These investments do not allow redemptions. Alternatively, we receive distributions as the underlying assets of the funds liquidate, which we expect to occur over the next 2 years.

Venture capital funds invest in domestic and foreign companies in a variety of industries, including information technology, financial services and healthcare. These investments can never be redeemed with the funds. Instead, we receive distributions as the underlying assets of the fund liquidate, which we expect to occur over the next 5 years.



## Fair Value Option

The fair value option is an irrevocable election, generally only permitted upon initial recognition of financial assets or liabilities, to measure eligible financial instruments at fair value with changes in fair value reflected in earnings. We may elect the fair value option to align the measurement model with how the financial assets or liabilities are managed or to reduce complexity or accounting asymmetry. Following is a discussion of the portfolios for which we elected the fair value option.

TRADING ASSETS - LOANS We engage in holding loans for market-making purposes to support the buying and selling demands of our customers. These loans are generally held for a short period of time and managed within parameters of internally approved market risk limits. We have elected to measure and carry them at fair value, which best aligns with our risk management practices. Fair value for these loans is primarily determined using readily available market data based on recent transaction prices for similar loans.

MORTGAGES HELD FOR SALE (MHFS) We measure MHFS at fair value for MHFS originations for which an active secondary market and readily available market prices exist to reliably support fair value pricing models used for these loans. Loan origination fees on these loans are recorded when earned, and related direct loan origination costs are recognized when incurred. We also measure at fair value certain of our other interests held related to residential loan sales and securitizations. We believe fair value measurement for MHFS and other interests held, which we hedge with economic hedge derivatives along with our MSRs measured at fair value, reduces certain timing differences and better matches changes in the value of these assets with changes in the value of derivatives used as economic hedges for these assets.
LOANS HELD FOR SALE (LHFS) We elected to measure certain LHFS portfolios at fair value in conjunction with customer accommodation activities, which better aligns the measurement basis of the assets held with our management objectives given the trading nature of these portfolios.

LOANS Loans that we measure at fair value consist predominantly of reverse mortgage loans previously transferred under a GNMA reverse mortgage securitization program accounted for as a secured borrowing. Before the transfer, they were classified as MHFS measured at fair value and, as such, remain carried on our balance sheet under the fair value option.

OTHER FINANCIAL INSTRUMENTS We elected to measure at fair value certain nonmarketable equity securities that are hedged with derivative instruments to better reflect the economics of the transactions. These securities are included in other assets.

Similarly, we may elect fair value option for the assets and liabilities of certain consolidated VIEs. This option is generally elected for newly consolidated VIEs for which predominantly all of our interests, prior to consolidation, are carried at fair value with changes in fair value recorded to earnings. Accordingly, such an election allows us to continue fair value accounting through earnings for those interests and eliminate income statement mismatch otherwise caused by differences in the measurement basis of the consolidated VIEs assets and liabilities.

Table 17.16 reflects differences between the fair value carrying amount of certain assets and liabilities for which we have elected the fair value option and the contractual aggregate unpaid principal amount at maturity.

Table 17.16: Fair Value Option

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">December 31, 2015</td><td colspan="3">December 31, 2014</td></tr><tr><td>Fair value carrying amount</td><td>Aggregate unpaid principal</td><td>Fair value carrying amount less aggregate unpaid principal</td><td>Fair value carrying amount</td><td>Aggregate unpaid principal</td><td>Fair value carrying amount less aggregate paid principal</td></tr><tr><td>Trading assets - loans:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total loans</td><td>$ 886</td><td>935</td><td>(49)</td><td>1,387</td><td>1,410</td><td>(23)</td></tr><tr><td>Nonaccrual loans</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1</td><td>(1)</td></tr><tr><td>Mortgages held for sale:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total loans</td><td>13,539</td><td>13,265</td><td>274</td><td>15,565</td><td>15,246</td><td>319</td></tr><tr><td>Nonaccrual loans</td><td>161</td><td>228</td><td>(67)</td><td>160</td><td>252</td><td>(92)</td></tr><tr><td>Loans 90 days or more past due and still accruing</td><td>19</td><td>22</td><td>(3)</td><td>27</td><td>30</td><td>(3)</td></tr><tr><td>Loans held for sale:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total loans</td><td>—</td><td>5</td><td>(5)</td><td>1</td><td>10</td><td>(9)</td></tr><tr><td>Nonaccrual loans</td><td>—</td><td>5</td><td>(5)</td><td>1</td><td>10</td><td>9</td></tr><tr><td>Loans:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total loans</td><td>5,316</td><td>5,184</td><td>132</td><td>5,788</td><td>5,527</td><td>261</td></tr><tr><td>Nonaccrual loans</td><td>305</td><td>322</td><td>(17)</td><td>367</td><td>376</td><td>(9)</td></tr><tr><td>Other assets (1)</td><td>3,065</td><td>N/A</td><td>N/A</td><td>2,512</td><td>N/A</td><td>N/A</td></tr></table>

(1) Consists of nonmarketable equity investments carried at fair value. See Note 7 (Premises, Equipment, Lease Commitments and Other Assets) for more information.



The assets and liabilities accounted for under the fair value option are initially measured at fair value. Gains and losses from initial measurement and subsequent changes in fair value are recognized in earnings. The changes in fair value related to initial measurement and subsequent changes in fair value included in earnings for these assets and liabilities measured at fair value are shown in Table 17.17 by income statement line item.

Table 17.17: Fair Value Option – Changes in Fair Value Included in Earnings

<table><tr><td rowspan="2"></td><td colspan="2"></td><td colspan="2">2015</td><td colspan="2">2014</td><td colspan="2">2013</td></tr><tr><td>Mortgage banking noninterest income</td><td>Net gains (losses) from trading activities</td><td>Other noninterest income</td><td>Mortgage banking noninterest income</td><td>Net gains (losses) from trading activities</td><td>Mortgage banking noninterest income</td><td>Net gains (losses) from trading activities</td><td>Other noninterest income</td></tr><tr><td>Trading assets - loans</td><td>$ —</td><td>4</td><td>4</td><td>—</td><td>29</td><td>4</td><td>—</td><td>40</td></tr><tr><td>Mortgages held for sale</td><td>1,808</td><td>—</td><td>—</td><td>2,211</td><td>—</td><td>—</td><td>2,073</td><td>—</td></tr><tr><td>Loans held for sale</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—
</td></tr><tr><td>Loans</td><td>—</td><td>—</td><td>(122)</td><td>—</td><td>—</td><td>(49)</td><td>—</td><td>(216)</td></tr><tr><td>Other assets</td><td>—</td><td>—</td><td>457</td><td>—</td><td>—</td><td>518</td><td>—</td><td>324</td></tr><tr><td>Other interests held (1)</td><td>—</td><td>(6)</td><td>—</td><td>—</td><td>(12)</td><td>—</td><td>—</td><td>(15)</td></tr></table>

(1) Includes retained interests in securitizations.

For performing loans, instrument-specific credit risk gains or losses were derived principally by determining the change in fair value of the loans due to changes in the observable or implied credit spread. Credit spread is the market yield on the loans less the relevant risk-free benchmark interest rate. For nonperforming loans, we attribute all changes in fair value to instrument-specific credit risk. Table 17.18 shows the estimated gains and losses from earnings attributable to instrument-specific credit risk related to assets accounted for under the fair value option.

Table 17.18: Fair Value Option – Gains/Losses Attributable to Instrument-Specific Credit Risk

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Gains (losses) attributable to instrument-specific credit risk:</td><td></td><td></td><td></td></tr><tr><td>Trading assets - loans</td><td>$ 4</td><td>29</td><td>40</td></tr><tr><td>Mortgages held for sale</td><td>29</td><td>60</td><td>126</td></tr><tr><td>Total</td><td>$ 33</td><td>89</td><td>166</td></tr></table>



## Disclosures about Fair Value of Financial Instruments

Table 17.19 is a summary of fair value estimates for financial instruments, excluding financial instruments recorded at fair value on a recurring basis as they are included within Table 17.2 included earlier in this Note. The carrying amounts in the following table are recorded on the balance sheet under the indicated captions, except for nonmarketable equity investments, which are included in other assets.

We have not included assets and liabilities that are not financial instruments in our disclosure, such as the value of the long-term relationships with our deposit, credit card and trust customers, amortized MSRs, premises and equipment, goodwill and other intangibles, deferred taxes and other liabilities. The total of the fair value calculations presented does not represent, and should not be construed to represent, the underlying value of the Company.

Table 17.19: Fair Value Estimates for Financial Instruments

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Carrying amount</td><td colspan="4">Estimated fair value</td></tr><tr><td>Level 1</td><td>Level 2</td><td>Level 3</td><td>Total</td></tr><tr><td>December 31, 2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Financial assets</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and due from banks (1)</td><td>$ 19,111</td><td>19,111</td><td>—</td><td>—</td><td>19,111</td></tr><tr><td>Federal funds sold, securities purchased under resale agreements and other short-term investments (1)</td><td>270,130</td><td>14,057</td><td>255,911</td><td>162</td><td>270,130</td></tr><tr><td>Held-to-maturity securities</td><td>80,197</td><td>45,167</td><td>32,052</td><td>3,348</td><td>80,567</td></tr><tr><td>Mortgages held for sale (2)</td><td>6,064</td><td>—</td><td>5,019</td><td>1,047</td><td>6,066</td></tr><tr><td>Loans held for sale (2)</td><td>279</td><td>—</td><td>279</td><td>—</td><td>279</td></tr><tr><td>Loans, net (3)</td><td>887,497</td><td>—</td><td>60,848</td><td>839,816</td><td>900,664</td></tr><tr><td>Nonmarketable equity investments (cost method)</td><td>7,035</td><td>—</td><td>14</td><td>7,890</td><td>7,904</td></tr><tr><td>Financial liabilities</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits</td><td>1,223,312</td><td>—</td><td>1,194,781</td><td>28,616</td><td>1,223,397</td></tr><tr><td>Short-term borrowings (1)</td><td>97,528</td><td>—</td><td>97,528</td><td>—</td><td>97,528</td></tr><tr><td>Long-term debt (4)</td><td>199,528</td><td>—</td><td>188,015</td><td>10,468</td><td>198,483</td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Financial assets</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and due from banks (1)</td><td>$ 19,571</td><td>19,571</td><td>—</td><td>—</td><td>19,571</td></tr><tr><td>Federal funds sold, securities purchased under resale agreements and other short-term investments (1)</td><td>258,429</td><td>8,991</td><td>249,438</td><td>—</td><td>258,429</td></tr><tr><td>Held to maturity securities</td><td>55,483</td><td>41,548</td><td>9,021</td><td>5,790</td><td>56,359</td></tr><tr><td>Mortgages held for sale (2)</td><td>3,971</td><td>—</td><td>2,875</td><td>1,098</td><td>3,973</td></tr><tr><td>Loans held for sale (2)</td><td>721</td><td>—</td><td>739</td><td>—</td><td>739</td></tr><tr><td>Loans, net (3)</td><td>832,671</td><td>—</td><td>60,052</td><td>784,786</td><td>844,838</td></tr><tr><td>Nonmarketable equity investments (cost method)</td><td>7,033</td><td>—</td><td>—</td><td>8,377</td><td>8,377</td></tr><tr><td>Financial liabilities</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits</td><td>1,168,310</td><td>—</td><td>1,132,845</td><td>35,566</td><td>1,168,411</td></tr><tr><td>Short-term borrowings (1)</td><td>63,518</td><td>—</td><td>63,518</td><td>—</td><td>63,518</td></tr><tr><td>Long-term debt (4)</td><td>183,934</td><td>—</td><td>174,996</td><td>10,479</td><td>185,475</td></tr></table>

(1) Amounts consist of financial instruments in which carrying value approximates fair value.

(2) Balance reflects MHFS and LHFS, as applicable, other than those MHFS and LHFS for which we elected the fair value option.

(3) Loans exclude balances for which the fair value option was elected and also exclude lease financing with a carrying amount of $12.4 billion and $12.3 billion at

December 31, 2015 and 2014, respectively.

(4) The carrying amount and fair value exclude obligations under capital leases of $8 million and $9 million at December 31, 2015 and 2014, respectively.

Loan commitments, standby letters of credit and commercial and similar letters of credit are not included in the table above. The estimated fair value of these instruments totaled $1.0 billion and $945 million at December 31, 2015 and 2014, respectively.



We are authorized to issue 20 million shares of preferred stock and 4 million shares of preference stock, both without par value. Preferred shares outstanding rank senior to common shares both as to dividends and liquidation preference but have no general voting rights. We have not issued any preference shares

Table 18.1: Preferred Stock Shares

under this authorization. If issued, preference shares would be limited to one vote per share. Our total authorized, issued and outstanding preferred stock is presented in the following two tables along with the Employee Stock Ownership Plan (ESOP) Cumulative Convertible Preferred Stock.

<table><tr><td rowspan="2"></td><td colspan="3">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td>Liquidation preference per share</td><td>Shares authorized and designated</td><td>Liquidation preference per share</td><td>Shares authorized and designated</td><td></td></tr><tr><td>DEP Shares</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Dividend Equalization Preferred Shares (DEP)</td><td>$ 10</td><td>97,000</td><td>$ 10</td><td>97,000</td><td></td></tr><tr><td>Series G</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>7.25% Class A Preferred Stock</td><td>—</td><td>—</td><td>15,000</td><td>50,000</td><td></td></tr><tr><td>Series H</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Floating Class A Preferred Stock</td><td>20,000</td><td>50,000</td><td>20,000</td><td>50,000</td><td></td></tr><tr><td>Series I</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Floating Class A Preferred Stock</td><td>100,000</td><td>25,010</td><td>100,000</td><td>25,010</td><td></td></tr><tr><td>Series J</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>8.00% Non-Cumulative Perpetual Class A Preferred Stock</td><td>1,000</td><td>2,300,000</td><td>1,000</td><td>2,300,000</td><td></td></tr><tr><td>Series K</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>7.98% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>1,000</td><td>3,500,000</td><td>1,000</td><td>3,500,000</td><td></td></tr><tr><td>Series L</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>7.50% Non-Cumulative Perpetual Convertible Class A Preferred Stock</td><td>1,000</td><td>4,025,000</td><td>1,000</td><td>4,025,000</td><td></td></tr><tr><td>Series N</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.20% Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>30,000</td><td>25,000</td><td>30,000</td><td></td></tr><tr><td>Series O</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.125% Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>27,600</td><td>25,000</td><td>27,600</td><td></td></tr><tr><td>Series P</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.25% Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>26,400</td><td>25,000</td><td>26,400</td><td></td></tr><tr><td>Series Q</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.85% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>69,000</td><td>25,000</td><td>69,000</td><td></td></tr><tr><td>Series R</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>6.625% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>34,500</td><td>25,000</td><td>34,500</td><td></td></tr><tr><td>Series S</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.900% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>80,000</td><td>25,000</td><td>80,000</td><td></td></tr><tr><td>Series T</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>6.000% Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>32,200</td><td>25,000</td><td>32,200</td><td></td></tr><tr><td>Series U</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.875% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>80,000</td><td>—</td><td>—</td><td></td></tr><tr><td>Series V</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>6.000% Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>40,000</td><td>—</td><td>—</td><td></td></tr><tr><td>ESOP</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cumulative Convertible Preferred Stock (1)</td><td>—</td><td>1,252,386</td><td>—</td><td>1,251,287</td><td></td></tr><tr><td>Total</td><td></td><td>11,669,096</td><td></td><td>11,597,997</td><td></td></tr></table>

(1) See the ESOP Cumulative Convertible Preferred Stock section of this Note for additional information about the liquidation preference for the ESOP Cumulative Preferred Stock.



## Note 18: Preferred Stock (continued)

Table 18.2: Preferred Stock – Par and Carrying Value

<table><tr><td rowspan="2">(in millions, except shares)</td><td colspan="8">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td>Shares issued and outstanding</td><td>Par value</td><td>Carrying value</td><td>Discount</td><td>Shares issued and outstanding</td><td>Par value</td><td>Carrying value</td><td>Discount</td><td></td></tr><tr><td>DEP Shares</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Dividend Equalization Preferred Shares (DEP)</td><td>96,546</td><td>$</td><td>—</td><td>—</td><td>—</td><td>96,546</td><td>$</td><td>—</td><td>—</td></tr><tr><td>Series I (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Floating Class A Preferred Stock</td><td>25,010</td><td>2,501</td><td>2,501</td><td>—</td><td>25,010</td><td>2,501</td><td>2,501</td><td>—</td><td></td></tr><tr><td>Series J (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>8.00% Non-Cumulative Perpetual Class A Preferred Stock</td><td>2,150,375</td><td>2,150</td><td>1,995</td><td>155</td><td>2,150,375</td><td>2,150</td><td>1,995</td><td></td><td>155</td></tr><tr><td>Series K (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>7.98% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>3,352,000</td><td>3,352</td><td>2,876</td><td>476</td><td>3,352,000</td><td>3,352</td><td>2,876</td><td></td><td>476</td></tr><tr><td>Series L (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>7.50% Non-Cumulative Perpetual Convertible Class A Preferred Stock</td><td>3,968,000</td><td>3,968</td><td>3,200</td><td>768</td><td>3,968,000</td><td>3,968</td><td>3,200</td><td></td><td>768</td></tr><tr><td>Series N (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.20% Non-Cumulative Perpetual Class A Preferred Stock</td><td>30,000</td><td>750</td><td>750</td><td>—</td><td>30,000</td><td>750</td><td>750</td><td></td><td>—</td></tr><tr><td>Series O (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.125% Non-Cumulative Perpetual Class A Preferred Stock</td><td>26,000</td><td>650</td><td>650</td><td>—</td><td>26,000</td><td>650</td><td>650</td><td></td><td>—</td></tr><tr><td>Series P (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.25% Non-Cumulative Perpetual Class A Preferred Stock</td><td>25,000</td><td>625</td><td>625</td><td>—</td><td>25,000</td><td>625</td><td>625</td><td></td><td>—</td></tr><tr><td>Series Q (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.85% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>69,000</td><td>1,725</td><td>1,725</td><td>—</td><td>69,000</td><td>1,725</td><td>1,725</td><td></td><td>—</td></tr><tr><td>Series R (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>6.625% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>33,600</td><td>840</td><td>840</td><td>—</td><td>33,600</td><td>840</td><td>840</td><td></td><td>—</td></tr><tr><td>Series S (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.900% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>80,000</td><td>2,000</td><td>2,000</td><td>—</td><td>80,000</td><td>2,000</td><td>2,000</td><td></td><td>—</td></tr><tr><td>Series T (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>6.000% Non-Cumulative Perpetual Class A Preferred Stock</td><td>32,000</td><td>800</td><td>800</td><td>—</td><td>32,000</td><td>800</td><td>800</td><td></td><td>—</td></tr><tr><td>Series U (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>5.875% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock</td><td>80,000</td><td>2,000</td><td>2,000</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td>—</td></tr><tr><td>Series V (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>6.000% Non-Cumulative Perpetual Class A Preferred Stock</td><td>40,000</td><td>1,000</td><td>1,000</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td>—</td></tr><tr><td>ESOP</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cumulative Convertible Preferred Stock</td><td>1,252,386</td><td>1,252</td><td>1,252</td><td>—</td><td>1,251,287</td><td>1,251</td><td>1,251</td><td></td><td>—</td></tr><tr><td>Total</td><td>11,259,917</td><td>$ 23,613</td><td>22,214</td><td>1,399</td><td>11,138,818</td><td>$ 20,612</td><td>19,213</td><td></td><td>1,399</td></tr></table>

(1) Preferred shares qualify as Tier 1 capital.

In January 2015, we issued 2 million Depositary Shares, each representing a 1/25th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series U, for an aggregate public offering price of $2.0 billion. In September 2015, we issued 40 million Depositary Shares each representing a 1/1,000th interest in a share of the Non-Cumulative Perpetual Class A Preferred Stock, Series V, for an aggregate public offering price of $1.0 billion.

See Note 8 (Securitizations and Variable Interest Entities) for additional information on our trust preferred securities. We do not have a commitment to issue Series H preferred stock.



ESOP CUMULATIVE CONVERTIBLE PREFERRED STOCK All shares of our ESOP Cumulative Convertible Preferred Stock (ESOP Preferred Stock) were issued to a trustee acting on behalf of the Wells Fargo & Company 401(k) Plan (the 401(k) Plan). Dividends on the ESOP Preferred Stock are cumulative from the date of initial issuance and are payable quarterly at annual rates based upon the year of issuance. Each share of ESOP Preferred Stock released from the unallocated reserve of the 401(k) Plan is converted into shares of our common stock based on the stated value of the ESOP Preferred Stock and the then current market

Table 18.3: ESOP Preferred Stock

price of our common stock. The ESOP Preferred Stock is also convertible at the option of the holder at any time, unless previously redeemed. We have the option to redeem the ESOP Preferred Stock at any time, in whole or in part, at a redemption price per share equal to the higher of (a) $1,000 per share plus accrued and unpaid dividends or (b) the fair market value, as defined in the Certificates of Designation for the ESOP Preferred Stock.

<table><tr><td rowspan="2"></td><td colspan="2">Shares issued and outstanding</td><td colspan="3">Carrying value</td><td rowspan="2">Adjustable dividend rate</td></tr><tr><td>Dec 31, 2015</td><td>Dec 31, 2014</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td><td>Minimum</td><td>Maximum</td></tr><tr><td>ESOP Preferred Stock</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>$1,000 liquidation preference per share</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>2015</td><td>220,408</td><td>—</td><td>$ 220</td><td>—</td><td>8.90%</td><td>9.90</td></tr><tr><td>2014</td><td>283,791</td><td>352,158</td><td>284</td><td>352</td><td>8.70</td><td>9.70</td></tr><tr><td>2013</td><td>251,304</td><td>288,000</td><td>251</td><td>288</td><td>8.50</td><td>9.50</td></tr><tr><td>2012</td><td>166,353</td><td>189,204</td><td>166</td><td>189</td><td>10.00</td><td>11.00</td></tr><tr><td>2011</td><td>177,614</td><td>205,263</td><td>178</td><td>205</td><td>9.00</td><td>10.00</td></tr><tr><td>2010</td><td>113,234</td><td>141,011</td><td>113</td><td>141</td><td>9.50</td><td>10.50</td></tr><tr><td>2008</td><td>28,972</td><td>42,204</td><td>29</td><td>42</td><td>10.50</td><td>11.50</td></tr><tr><td>2007</td><td>10,710</td><td>24,728</td><td>11</td><td>25</td><td>10.75</td><td>11.75</td></tr><tr><td>2006</td><td>—</td><td>8,719</td><td>—</td><td>9</td><td>10.75</td><td>11.75</td></tr><tr><td>Total ESOP Preferred Stock (1)</td><td>1,252,386</td><td>1,251,287</td><td>$ 1,252</td><td>1,251</td><td></td><td></td></tr><tr><td>Unearned ESOP shares (2)</td><td></td><td></td><td>$ (1,362)</td><td>(1,360)</td><td></td><td></td></tr></table>

(1) At December 31, 2015 and 2014, additional paid-in capital included $110 million and $109 million, respectively, related to ESOP preferred stock.

(2) We recorded a corresponding charge to unearned ESOP shares in connection with the issuance of the ESOP Preferred Stock. The unearned ESOP shares are reduced as shares of the ESOP Preferred Stock are committed to be released.



## Common Stock

Table 19.1 presents our reserved, issued and authorized shares of common stock at December 31, 2015.

Table 19.1: Common Stock Shares

<table><tr><td></td><td>Number of shares</td></tr><tr><td>Dividend reinvestment and common stock purchase plans</td><td>9,011,692</td></tr><tr><td>Director plans</td><td>825,868</td></tr><tr><td>Stock plans (1)</td><td>414,005,566</td></tr><tr><td>Convertible securities and warrants</td><td>100,652,100</td></tr><tr><td>Total shares reserved</td><td>524,495,226</td></tr><tr><td>Shares issued</td><td>5,481,811,474</td></tr><tr><td>Shares not reserved or issued</td><td>2,993,693,300</td></tr><tr><td>Total shares authorized</td><td>9,000,000,000</td></tr></table>

(1) Includes employee options, restricted shares and restricted share rights, 401(k) profit sharing and compensation deferral plans.

At December 31, 2015, we had warrants outstanding and exercisable to purchase 34,816,632 shares of our common stock with an exercise price of $33.92 per share, expiring on October 28, 2018. We purchased none of these warrants in 2015 or 2014. Warrants to purchase 3,607,802 and 684,430 shares of our common stock were exercised in 2015 and 2014, respectively. These warrants were issued in connection with our participation in the Troubled Asset Relief Program (TARP) Capital Purchase Program (CPP).

## Dividend Reinvestment and Common Stock Purchase Plans

Participants in our dividend reinvestment and common stock direct purchase plans may purchase shares of our common stock at fair market value by reinvesting dividends and/or making optional cash payments, under the plan’s terms.

## Employee Stock Plans

We offer stock-based employee compensation plans as described below. For information on our accounting for stock-based compensation plans, see Note 1 (Summary of Significant Accounting Policies).

LONG-TERM INCENTIVE COMPENSATION PLANS Our Long-Term Incentive Compensation Plan (LTICP) provides for awards of incentive and nonqualified stock options, stock appreciation rights, restricted shares, restricted stock rights (RSRs), performance share awards (PSAs), performance units and stock awards with or without restrictions.

Beginning in 2010, we granted RSRs and performance shares as our primary long-term incentive awards instead of stock options. Holders of RSRs are entitled to the related shares of common stock at no cost generally vesting over three to five years after the RSRs were granted. RSRs generally continue to vest after retirement according to the original vesting schedule. Except in limited circumstances, RSRs are canceled when employment ends.
Holders of each vested PSA are entitled to the related shares of common stock at no cost. PSAs continue to vest after retirement according to the original vesting schedule subject to satisfying the performance criteria and other vesting conditions.

Holders of RSRs and PSAs may be entitled to receive additional RSRs and PSAs (dividend equivalents) or cash payments equal to the cash dividends that would have been paid had the RSRs or PSAs been issued and outstanding shares of common stock. RSRs and PSAs granted as dividend equivalents are subject to the same vesting schedule and conditions as the underlying award.

Stock options must have an exercise price at or above fair market value (as defined in the plan) of the stock at the date of grant (except for substitute or replacement options granted in connection with mergers or other acquisitions) and a term of no more than 10 years. Except for options granted in 2004 and 2005, which generally vested in full upon grant, options generally become exercisable over three years beginning on the first anniversary of the date of grant. Except as otherwise permitted under the plan, if employment is ended for reasons other than retirement, permanent disability or death, the option exercise period is reduced or the options are canceled.

Compensation expense for most of our RSRs, and PSAs granted prior to 2013 is based on the quoted market price of the related stock at the grant date; beginning in 2013 certain RSRs and all PSAs granted include discretionary performance based vesting conditions and are subject to variable accounting. For these awards, the associated compensation expense fluctuates with changes in our stock price. Stock option expense is based on the fair value of the awards at the date of grant. Table 19.2 summarizes the major components of stock incentive compensation expense and the related recognized tax benefit.

Table 19.2: Stock Incentive Compensation Expense

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>RSRs</td><td>$ 675</td><td>639</td><td>568</td></tr><tr><td>Performance shares</td><td>169</td><td>219</td><td>157</td></tr><tr><td>Total stock incentive compensation expense</td><td>$ 844</td><td>858</td><td>725</td></tr><tr><td>Related recognized tax benefit</td><td>$ 318</td><td>324</td><td>273</td></tr></table>

For various acquisitions and mergers, we converted employee and director stock options of acquired or merged companies into stock options to purchase our common stock based on the terms of the original stock option plan and the agreed-upon exchange ratio. In addition, we converted restricted stock awards into awards that entitle holders to our stock after the vesting conditions are met. Holders receive cash dividends on outstanding awards if provided in the original award.

The total number of shares of common stock available for grant under the plans at December 31, 2015, was 214 million.



## Director Awards

Beginning in 2011, we granted only common stock awards under the LTICP to non-employee directors elected or re-elected at the annual meeting of stockholders and prorated awards to directors who join the Board at any other time. Stock awards vest immediately. Options also were granted to directors prior to 2011 and can be exercised after 12 months through the tenth anniversary of the grant date. Options granted prior to 2005 may include the right to acquire a “reload” stock option. Reload grants are fully vested upon grant and are expensed immediately. The last reload options were granted in 2013. As of December 31, 2015, none of the options outstanding included a reload feature.

## Restricted Share Rights

A summary of the status of our RSRs and restricted share awards at December 31, 2015, and changes during 2015 is presented in Table 19.3.

Table 19.3: Restricted Share Rights

<table><tr><td></td><td>Number</td><td>Weighted-average grant-date fair value</td></tr><tr><td>Nonvested at January 1, 2015</td><td>53,572,149</td><td>$ 36.46</td></tr><tr><td>Granted</td><td>13,363,597</td><td>55.34</td></tr><tr><td>Vested</td><td>(25,712,018)</td><td>37.39</td></tr><tr><td>Canceled or forfeited</td><td>(588,936)</td><td>41.98</td></tr><tr><td>Nonvested at December 31, 2015</td><td>40,634,792</td><td>42.00</td></tr></table>

The weighted-average grant date fair value of RSRs granted during 2014 and 2013 was $36.46 and $35.52, respectively.

At December 31, 2015, there was $686 million of total unrecognized compensation cost related to nonvested RSRs. The cost is expected to be recognized over a weighted-average period of 2.5 years. The total fair value of RSRs that vested during 2015, 2014 and 2013 was $1.4 billion, $1.0 billion and $472 million, respectively.

## Performance Share Awards

Holders of PSAs are entitled to the related shares of common stock at no cost subject to the Company's achievement of specified performance criteria over a three-year period. PSAs are granted at a target number; based on the Company's performance, the number of awards that vest can be adjusted downward to zero and upward to a maximum of either 125% or 150% of target. The awards vest in the quarter after the end of the performance period. For PSAs whose performance period ended December 31, 2015, the determination of the number of performance shares that will vest will occur in first quarter of 2016 after review of the Company's performance by the Human Resources Committee of the Board of Directors. Beginning in 2013, PSAs granted include discretionary performance-based vesting conditions and are subject to variable accounting. For these awards, the associated compensation expense fluctuates with changes in our stock price and the estimated outcome of meeting the performance conditions. The total expense that will be recognized on these awards cannot be finalized until the determination of the awards that will vest.

A summary of the status of our PSAs at December 31, 2015, and changes during 2015 is in Table 19.4, based on the performance adjustments recognized as of December 2015.

Table 19.4: Performance Share Awards

<table><tr><td></td><td>Number</td><td>Weighted-average grant-date fair value (1)</td></tr><tr><td>Nonvested at January 1, 2015</td><td>9,294,768</td><td>$ 36.87</td></tr><tr><td>Granted</td><td>3,530,859</td><td>45.52</td></tr><tr><td>Vested</td><td>(5,399,517)</td><td>37.75</td></tr><tr><td>Nonvested at December 31, 2015</td><td>7,426,110</td><td>40.34</td></tr></table>

(1) Reflects approval date fair value for grants subject to variable accounting.

The weighted-average grant date fair value of performance awards granted during 2014 and 2013 was $36.87 and $33.56, respectively.

At December 31, 2015, there was $34 million of total unrecognized compensation cost related to nonvested performance awards. The cost is expected to be recognized over a weighted-average period of 1.7 years. The total fair value of PSAs that vested during 2015, 2014 and 2013 was $299 million, $262 million, and $168 million, respectively.



## Stock Options

Table 19.5 summarizes stock option activity and related information for the stock plans. Options assumed in mergers are included in the activity and related information for Incentive

Table 19.5: Stock Option Activity

Compensation Plans if originally issued under an employee plan, and in the activity and related information for Director Awards if originally issued under a director plan.

<table><tr><td></td><td>Number</td><td>Weighted-average exercise price</td><td>Weighted-average remaining contractual term (in yrs.)</td><td>Aggregate intrinsic value (in millions)</td></tr><tr><td>Incentive compensation plans</td><td></td><td></td><td></td><td></td></tr><tr><td>Options outstanding as of December 31, 2014</td><td>97,663,200</td><td>$ 43.40</td><td></td><td></td></tr><tr><td>Canceled or forfeited</td><td>(2,258,720)</td><td>238.54</td><td></td><td></td></tr><tr><td>Exercised</td><td>(20,084,720)</td><td>30.63</td><td></td><td></td></tr><tr><td>Options exercisable and outstanding as of December 31, 2015</td><td>75,319,760</td><td>40.96</td><td>2.0</td><td>$ 1,956</td></tr><tr><td>Director awards</td><td></td><td></td><td></td><td></td></tr><tr><td>Options outstanding as of December 31, 2014</td><td>391,547</td><td>32.07</td><td></td><td></td></tr><tr><td>Exercised</td><td>(84,657)</td><td>30.95</td><td></td><td></td></tr><tr><td>Options exercisable and outstanding as of December 31, 2015</td><td>306,890</td><td>32.37</td><td>1.5</td><td>7</td></tr></table>

The total intrinsic value of options exercised during 2015, 2014 and 2013 was $497 million, $805 million and $643 million, respectively.

Cash received from the exercise of stock options for 2015, 2014 and 2013 was $618 million, $1.2 billion and $1.6 billion, respectively.

We do not have a specific policy on repurchasing shares to satisfy share option exercises. Rather, we have a general policy on repurchasing shares to meet common stock issuance requirements for our benefit plans (including share option exercises), conversion of our convertible securities, acquisitions and other corporate purposes. Various factors determine the amount and timing of our share repurchases, including our capital requirements, the number of shares we expect to issue for acquisitions and employee benefit plans, market conditions (including the trading price of our stock), and regulatory and legal considerations. These factors can change at any time, and there can be no assurance as to the number of shares we will repurchase or when we will repurchase them.

The fair value of each option award granted on or after January 1, 2006, is estimated using a Black-Scholes valuation model. The expected term of reload options granted is generally based on the midpoint between the valuation date and the contractual termination date of the original option. Our expected volatilities are based on a combination of the historical volatility of our common stock and implied volatilities for traded options on our common stock. The risk-free rate is based on the U.S. Treasury zero-coupon yield curve in effect at the time of grant. Both expected volatility and the risk-free rates are based on a period commensurate with our expected term. The expected dividend is based on a fixed dividend amount.

Table 19.6 presents the weighted-average per share fair value of options granted and the assumptions used based on a Black-Scholes option valuation model. All of the options granted in 2013 resulted from the reload feature.

Table 19.6: Weighted-Average Per Share Fair Value of Options Granted

<table><tr><td rowspan="2"></td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Per share fair value of options granted</td><td>$ —</td><td>—</td><td>1.58</td></tr><tr><td>Expected volatility</td><td>—%</td><td>—</td><td>18.3</td></tr><tr><td>Expected dividends</td><td>$ —</td><td>—</td><td>0.93</td></tr><tr><td>Expected term (in years)</td><td>—</td><td>—</td><td>0.5</td></tr><tr><td>Risk-free interest rate</td><td>—%</td><td>—</td><td>0.1</td></tr></table>

## Employee Stock Ownership Plan

The Wells Fargo & Company 401(k) Plan (401(k) Plan) is a defined contribution plan with an Employee Stock Ownership Plan (ESOP) feature. The ESOP feature enables the 401(k) Plan to borrow money to purchase our preferred or common stock. From 1994 through 2015, with the exception of 2009, we loaned money to the 401(k) Plan to purchase shares of our ESOP preferred stock. As our employer contributions are made to the 401(k) Plan and are used by the 401(k) Plan to make ESOP loan payments, the ESOP preferred stock in the 401(k) Plan is released and converted into our common stock shares. Dividends on the common stock shares allocated as a result of the release and conversion of the ESOP preferred stock reduce retained earnings, and the shares are considered outstanding for computing earnings per share. Dividends on the unallocated ESOP preferred stock do not reduce retained earnings, and the shares are not considered to be common stock equivalents for computing earnings per share. Loan principal and interest payments are made from our employer contributions to the 401(k) Plan, along with dividends paid on the ESOP preferred stock. With each principal and interest payment, a portion of the ESOP preferred stock is released and converted to common stock shares, which are allocated to the 401(k) Plan participants and invested in the Wells Fargo ESOP Fund within the 401(k) Plan.



Table 19.7 presents the balance of common stock and unreleased preferred stock held in the Wells Fargo ESOP fund, the fair value of unreleased ESOP preferred stock and the dividends on allocated shares of common stock and unreleased ESOP Preferred Stock paid to the 401(k) Plan.

Table 19.7: Common Stock and Unreleased Preferred Stock in the Wells Fargo ESOP Fund

<table><tr><td rowspan="2"></td><td rowspan="2"></td><td colspan="3">Shares outstanding</td></tr><tr><td colspan="3">December 31,</td></tr><tr><td>(in millions, except shares)</td><td>2015</td><td>2014</td><td>2013</td><td></td></tr><tr><td>Allocated shares (common)</td><td>137,418,176</td><td>136,801,782</td><td>137,354,139</td><td></td></tr><tr><td>Unreleased shares (preferred)</td><td>1,252,386</td><td>1,251,287</td><td>1,105,664</td><td></td></tr><tr><td>Fair value of unreleased ESOP preferred shares</td><td>1,252</td><td>1,251</td><td>1,105</td><td></td></tr><tr><td></td><td></td><td></td><td></td><td>Dividends paid</td></tr><tr><td></td><td></td><td></td><td>Year ended December 31,</td><td></td></tr><tr><td></td><td>2015</td><td>2014</td><td>2013</td><td></td></tr><tr><td>Allocated shares (common)</td><td>201</td><td>186</td><td>159</td><td></td></tr><tr><td>Unreleased shares (preferred)</td><td>143</td><td>152</td><td>132</td><td></td></tr></table>

## Deferred Compensation Plan for Independent Sales Agents

WF Deferred Compensation Holdings, Inc. is a wholly-owned subsidiary of the Parent formed solely to sponsor a deferred compensation plan for independent sales agents who provide investment, financial and other qualifying services for or with respect to participating affiliates.
The Nonqualified Deferred Compensation Plan for Independent Contractors, which became effective January 1, 2002, allowed participants to defer all or part of their eligible compensation payable to them by a participating affiliate. The plan was frozen for new compensation deferrals effective January 1, 2012. The Parent has fully and unconditionally guaranteed the deferred compensation obligations of WF Deferred Compensation Holdings, Inc. under the plan.



## Pension and Postretirement Plans

We sponsor a frozen noncontributory qualified defined benefit retirement plan called the Wells Fargo & Company Cash Balance Plan (Cash Balance Plan), which covers eligible employees of Wells Fargo. The Cash Balance Plan was frozen on July 1, 2009 and no new benefits accrue after that date.

Prior to July 1, 2009, eligible employees' Cash Balance Plan accounts were allocated a compensation credit based on a percentage of their certified compensation; the freeze discontinued the allocation of compensation credits after June 30, 2009. Investment credits continue to be allocated to participants based on their accumulated balances.

We recognize settlement losses for our Cash Balance Plan based on an assessment of whether our estimated lump sum payments related to the Cash Balance Plan will, in aggregate for the year, exceed the sum of its annual service and interest cost (threshold). Lump sum payments did not exceed this threshold in 2015 and 2014. In 2013, lump sum payments exceeded this threshold. Settlement losses of $123 million were recognized in 2013, representing the pro rata portion of the net loss remaining in cumulative other comprehensive income based on the percentage reduction in the Cash Balance Plan’s projected benefit obligation. A remeasurement of the Cash Balance liability and related plan assets occurs at the end of each quarter in which settlement losses are recognized.

We did not make a contribution to our Cash Balance Plan in 2015. We do not expect that we will be required to make a contribution to the Cash Balance Plan in 2016; however, this is dependent on the finalization of the actuarial valuation in 2016. Our decision of whether to make a contribution in 2016 will be based on various factors including the actual investment performance of plan assets during 2016. Given these uncertainties, we cannot estimate at this time the amount, if any, that we will contribute in 2016 to the Cash Balance Plan. For the nonqualified pension plans and postretirement benefit plans, there is no minimum required contribution beyond the amount needed to fund benefit payments; we may contribute more to our postretirement benefit plans dependent on various factors.

We provide health care and life insurance benefits for certain retired employees and reserve the right to terminate, modify or amend any of the benefits at any time.

The information set forth in the following tables is based on current actuarial reports using the measurement date of December 31 for our pension and postretirement benefit plans. In 2015 and 2014, the Society of Actuaries (SOA) published updated mortality tables. The benefit obligations at December 31, 2015 and 2014, reflect the SOA's updated mortality tables, which did not have a material effect on these obligations.

Table 20.1 presents the changes in the benefit obligation and the fair value of plan assets, the funded status, and the amounts recognized on the balance sheet.

Table 20.1: Changes in Benefit Obligation and Fair Value of Plan Assets

<table><tr><td rowspan="3">(in millions)</td><td colspan="6">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td colspan="3">Pension benefits</td><td rowspan="2">Other benefits</td><td colspan="3">Pension benefits</td><td rowspan="2">Other benefits</td></tr><tr><td>Qualified</td><td>Non-qualified</td><td></td><td>Qualified</td><td>Non-qualified</td></tr><tr><td>Change in benefit obligation:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Benefit obligation at beginning of year</td><td>$ 11,125</td><td>730</td><td>1,100</td><td>10,198</td><td>669</td><td>982</td><td></td><td></td></tr><tr><td>Service cost</td><td>2</td><td>—</td><td>6</td><td>1</td><td>—</td><td>7</td><td></td><td></td></tr><tr><td>Interest cost</td><td>429</td><td>25</td><td>42</td><td>465</td><td>27</td><td>42</td><td></td><td></td></tr><tr><td>Plan participants&#x27; contributions</td><td>—</td><td>—</td><td>68</td><td>—</td><td>—</td><td>73</td><td></td><td></td></tr><tr><td>Actuarial loss (gain)</td><td>(196)</td><td>(25)</td><td>(56)</td><td>1,161</td><td>89</td><td>136</td><td></td><td></td></tr><tr><td>Benefits paid</td><td>(676)</td><td>(82)</td><td>(139)</td><td>(692)</td><td>(54)</td><td>(148)</td><td></td><td></td></tr><tr><td>Medicare Part D subsidy</td><td>—</td><td>—</td><td>9</td><td>—</td><td>—</td><td>9</td><td></td><td></td></tr><tr><td>Curtailment</td><td>—</td><td>—</td><td>(25)</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Foreign exchange impact</td><td>(11)</td><td>(1)</td><td>(3)</td><td>(8)</td><td>(1)</td><td>(1)</td><td></td><td></td></tr><tr><td>Benefit obligation at end of year</td><td>10,673</td><td>647</td><td>1,002</td><td>11,125</td><td>730</td><td>1,100</td><td></td><td></td></tr><tr><td>Change in plan assets:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Fair value of plan assets at beginning of year</td><td>9,626</td><td>—</td><td>624</td><td>9,409</td><td>—</td><td>645</td><td></td><td></td></tr><tr><td>Actual return on plan assets</td><td>(112)</td><td>—</td><td>2</td><td>909</td><td>—</td><td>26</td><td></td><td></td></tr><tr><td>Employer contribution</td><td>7</td><td>82</td><td>4</td><td>7</td><td>54</td><td>19</td><td></td><td></td></tr><tr><td>Plan participants&#x27; contributions</td><td>—</td><td>—</td><td>68</td><td>—</td><td>—</td><td>73</td><td></td><td></td></tr><tr><td>Benefits paid</td><td>(676)</td><td>(82)</td><td>(139)</td><td>(692)</td><td>(54)</td><td>(148)</td><td></td><td></td></tr><tr><td>Medicare Part D subsidy</td><td>—</td><td>—</td><td>9</td><td>—</td><td>—</td><td>9</td><td></td><td></td></tr><tr><td>Foreign exchange impact</td><td>(9)</td><td>—</td><td>—</td><td>(7)</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Fair value of plan assets at end of year</td><td>8,836</td><td>—</td><td>568</td><td>9,626</td><td>—</td><td>624</td><td></td><td></td></tr><tr><td>Funded status at end of year</td><td>$ (1,837)</td><td>(647)</td><td>(434)</td><td>(1,499)</td><td>(730)</td><td>(476)</td><td></td><td></td></tr><tr><td>Amounts recognized on the balance sheet at end of year:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Liabilities</td><td>$ (1,837)</td><td>(647)</td><td>(434)</td><td>(1,499)</td><td>(730)</td><td>(476)</td><td></td><td></td></tr></table>



Table 20.2 provides information for pension plans with benefit obligations in excess of plan assets.

Table 20.2: Pension Plans with Benefit Obligations in Excess of Plan Assets

<table><tr><td>(in millions)</td><td>Dec 31, 2015</td><td>Dec 31, 2014</td></tr><tr><td>Projected benefit obligation</td><td>$ 11,317</td><td>11,855</td></tr><tr><td>Accumulated benefit obligation</td><td>11,314</td><td>11,851</td></tr><tr><td>Fair value of plan assets</td><td>8,832</td><td>9,626</td></tr></table>

Table 20.3 presents the components of net periodic benefit cost and other comprehensive income.

Table 20.3: Net Periodic Benefit Cost and Other Comprehensive Income

<table><tr><td rowspan="3">(in millions)</td><td colspan="4">December 31, 2015</td><td colspan="4">December 31, 2014</td><td colspan="2">December 31, 2013</td></tr><tr><td colspan="2">Pension benefits</td><td colspan="2">Other benefits</td><td colspan="2">Pension benefits</td><td colspan="2">Other benefits</td><td colspan=2">Pension benefits</td></tr><tr><td>Qualified</td><td>Non-qualified</td><td>Other benefits</td><td>Qualified</td><td>Non-qualified</td><td>Other benefits</td><td>Qualified</td><td>Qualified</td><td>Non-qualified</td><td>Other benefits</td></tr><tr><td>Service cost</td><td>$ 2</td><td>—</td><td>6</td><td>1</td><td>—</td><td>7</td><td>—</td><td>—</td><td>11</td><td></td></tr><tr><td>Interest cost</td><td>429</td><td>25</td><td>42</td><td>465</td><td>27</td><td>42</td><td>465</td><td>29</td><td>47</td><td></td></tr><tr><td>Expected return on plan assets</td><td>(644)</td><td>—</td><td>(35)</td><td>(629)</td><td>—</td><td>(36)</td><td>(674)</td><td>—</td><td>(36)</td><td></td></tr><tr><td>Amortization of net actuarial loss (gain)</td><td>108</td><td>18</td><td>(4)</td><td>91</td><td>11</td><td>(28)</td><td>137</td><td>15</td><td>(1)</td><td></td></tr><tr><td>Amortization of prior service credit</td><td>—</td><td>—</td><td>(3)</td><td>—</td><td>—</td><td>(2)</td><td>—</td><td>—</td><td>(2)</td><td></td></tr><tr><td>Settlement loss (1)</td><td>—</td><td>13</td><td>—</td><td>—</td><td>2</td><td>—</td><td>124</td><td>3</td><td>—</td><td></td></tr><tr><td>Curtailment gain</td><td>—</td><td>—</td><td>(43)</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td></tr><tr><td>Net periodic benefit cost</td><td>(105)</td><td>56</td><td>(37)</td><td>(72)</td><td>40</td><td>(17)</td><td>52</td><td>47</td><td>19</td><td></td></tr><tr><td>Other changes in plan assets and benefit obligations recognized in other comprehensive income:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net actuarial loss (gain)</td><td>560</td><td>(25)</td><td>(23)</td><td>881</td><td>89</td><td>146</td><td>(1,175)</td><td>(17)</td><td>(341)</td><td></td></tr><tr><td>Amortization of net actuarial gain (loss)</td><td>(108)</td><td>(18)</td><td>4</td><td>(91)</td><td>(11)</td><td>28</td><td>(137)</td><td>(15)</td><td>1</td><td></td></tr><tr><td>Prior service credit</td><td>—</td><td>—</td><td>18</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td></tr><tr><td>Amortization of prior service credit</td><td>—</td><td>—</td><td>3</td><td>—</td><td>—</td><td>2</td><td>—</td><td>—</td><td>2</td><td></td></tr><tr><td>Settlement (1)</td><td>—</td><td>(13)</td><td>—</td><td>—</td><td>(2)</td><td>—</td><td>(124)</td><td>(3)</td><td>—</td><td></td></tr><tr><td>Total recognized in other comprehensive income</td><td>452</td><td>(56)</td><td>2</td><td>790</td><td>76</td><td>176</td><td>(1,436)</td><td>(35)</td><td>(338)</td><td></td></tr><tr><td>Total recognized in net periodic benefit cost and other comprehensive income</td><td>$ 347</td><td>—</td><td>(35)</td><td>718</td><td>116</td><td>159</td><td>(1,384)</td><td>12</td><td>(319)</td><td></td></tr></table>

(1) Qualified settlements in 2013 include $123 million for the Cash Balance Plan.

Table 20.4 provides the amounts recognized in cumulative OCI (pre tax).

Table 20.4: Benefits Recognized in Cumulative OCI

<table><tr><td rowspan="3">(in millions)</td><td colspan="4">December 31, 2015</td><td colspan="2">December 31, 2014</td></tr><tr><td colspan="3">Pension benefits</td><td colspan="2">Pension benefits</td><td></td></tr><tr><td>Qualified</td><td>Non-qualified</td><td>Other benefits</td><td>Qualified</td><td>Non-qualified</td><td>Other benefits</td></tr><tr><td>Net actuarial loss (gain)</td><td>$ 3,128</td><td>168</td><td>(165)</td><td>2,677</td><td>224</td><td>(147)</td></tr><tr><td>Net prior service credit</td><td>(1)</td><td>—</td><td>—</td><td>(2)</td><td>—</td><td>(20)</td></tr><tr><td>Total</td><td>$ 3,127</td><td>168</td><td>(165)</td><td>2,675</td><td>224</td><td>(167)</td></tr></table>

The net actuarial loss for the defined benefit pension plans and other post retirement plans that will be amortized from cumulative OCI into net periodic benefit cost in 2016 is $141 million. The net prior service credit for other post retirement plans was fully recognized in 2015 in conjunction with a curtailment.



## Note 20: Employee Benefits and Other Expenses (continued)

## Plan Assumptions

For additional information on our pension accounting assumptions, see Note 1 (Summary of Significant Accounting Policies). Table 20.5 presents the weighted-average discount rates used to estimate the projected benefit obligation for pension benefits.

Table 20.5: Discount Rates Used to Estimate Projected Benefit Obligation

<table><tr><td rowspan="3"></td><td colspan="3">December 31, 2015</td><td colspan="3">December 31, 2014</td></tr><tr><td colspan="3">Pension benefits</td><td colspan="3">Pension benefits</td></tr><tr><td>Qualified</td><td>Non-qualified</td><td>Other benefits</td><td>Qualified</td><td>Non-qualified</td><td>Other benefits</td></tr><tr><td>Discount rate</td><td>4.25%</td><td>4.25</td><td>4.25</td><td>4.00</td><td>3.75</td><td>4.00</td></tr></table>

Table 20.6 presents the weighted-average assumptions used to determine the net periodic benefit cost.

Table 20.6: Weighted-Average Assumptions Used to Determine Net Periodic Benefit Cost

<table><tr><td rowspan="3"></td><td colspan="3">December 31, 2015</td><td colspan="3">December 31, 2014</td><td colspan="3">December 31, 2013</td></tr><tr><td colspan="3">Pension benefits</td><td colspan="3">Pension benefits</td><td colspan="3">Pension benefits</td></tr><tr><td>Qualified</td><td>Non-qualified</td><td>Other benefits</td><td>Qualified</td><td>Non-qualified</td><td>Other benefits</td><td>Qualified</td><td>NON-qualified</td><td>Other benefits</td></tr><tr><td>Discount rate (1)</td><td>4.00%</td><td>3.60</td><td>4.00</td><td>4.75</td><td>4.16</td><td>4.50</td><td>4.38</td><td>4.08</td><td>3.75</td></tr><tr><td>Expected return on plan assets</td><td>7.00</td><td>N/A</td><td>6.00</td><td>7.00</td><td>N/A</td><td>6.00</td><td>7.50</td><td>N/A</td><td>6.00</td></tr></table>

(1) The discount rate for the 2013 qualified pension benefits and for the 2015, 2014, and 2013 nonqualified pension benefits includes the impact of quarter-end remeasurements when settlement losses are recognized.

To account for postretirement health care plans we use health care cost trend rates to recognize the effect of expected changes in future health care costs due to medical inflation, utilization changes, new technology, regulatory requirements and Medicare cost shifting. In determining the end of year benefit obligation we assume an average annual increase of approximately 9.30%, for health care costs in 2016. This rate is assumed to trend down 0.40%-0.60% per year until the trend rate reaches an ultimate rate of 5.00% in 2024. The 2015 periodic benefit cost was determined using an initial annual trend rate of 7.00%. This rate was assumed to decrease 0.25% per year until the trend rate reached an ultimate rate of 5.00% in 2023. Increasing the assumed health care trend by one percentage point in each year would increase the benefit obligation as of December 31, 2015, by 34 million and the total of the interest cost and service cost components of the net periodic benefit cost for 2015 by 2 million. Decreasing the assumed health care trend by one percentage point in each year would decrease the benefit obligation as of December 31, 2015, by 30 million and the total of the interest cost and service cost components of the net periodic benefit cost for 2015 by 2 million.

## Investment Strategy and Asset Allocation

We seek to achieve the expected long-term rate of return with a prudent level of risk given the benefit obligations of the pension plans and their funded status. Our overall investment strategy is designed to provide our Cash Balance Plan with long-term growth opportunities while ensuring that risk is mitigated through diversification across numerous asset classes and various investment strategies. We target the asset allocation for our Cash Balance Plan at a target mix range of 30%-50% equities, 40%-60% fixed income, and approximately 10% in real estate, venture capital, private equity and other investments. The Employee Benefit Review Committee (EBRC), which includes several members of senior management, formally reviews the investment risk and performance of our Cash Balance Plan on a quarterly basis. Annual Plan liability analysis and periodic asset/liability evaluations are also conducted.
Other benefit plan assets include (1) assets held in a 401(h) trust, which are invested with a target mix of 40%-60% for both equities and fixed income, and (2) assets held in the Retiree Medical Plan Voluntary Employees' Beneficiary Association (VEBA) trust, which are invested with a general target asset mix of 20%-40% equities and 60%-80% fixed income. In addition, the strategy for the VEBA trust assets considers the effect of income taxes by utilizing a combination of variable annuity and low turnover investment strategies. Members of the EBRC formally review the investment risk and performance of these assets on a quarterly basis.

## Projected Benefit Payments

Future benefits that we expect to pay under the pension and other benefit plans are presented in Table 20.7. Other benefits payments are expected to be reduced by prescription drug subsidies from the federal government provided by the Medicare Prescription Drug, Improvement and Modernization Act of 2003.

Table 20.7: Projected Benefit Payments

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">Pension benefits</td><td colspan="2">Other benefits</td></tr><tr><td>Qualified</td><td>Non-qualified</td><td>Future benefits</td><td>Subsidy receipts</td></tr><tr><td>Year ended December 31,</td><td></td><td></td><td></td><td></td></tr><tr><td>2016</td><td>$ 762</td><td>61</td><td>86</td><td>11</td></tr><tr><td>2017</td><td>753</td><td>60</td><td>87</td><td>12</td></tr><tr><td>2018</td><td>737</td><td>56</td><td>87</td><td>12</td></tr><tr><td>2019</td><td>740</td><td>53</td><td>87</td><td>12</td></tr><tr><td>2020</td><td>745</td><td>52</td><td>87</td><td>12</td></tr><tr><td>2021-2025</td><td>3,578</td><td>224</td><td>410</td><td>61</td></tr></table>



## Fair Value of Plan Assets

Table 20.8 presents the balances of pension plan assets and other benefit plan assets measured at fair value. See Note 17 (Fair Values of Assets and Liabilities) for fair value hierarchy level definitions.

Table 20.8: Pension and Other Benefit Plan Assets

<table><tr><td rowspan="3">(in millions)</td><td colspan="8">Pension plan assets</td><td colspan="2">Carrying value at year end</td></tr><tr><td rowspan="2">Level 1</td><td rowspan="2">Level 2</td><td rowspan="2">Level 3</td><td rowspan="2">Total</td><td rowspan="2">Level 1</td><td rowspan="2">Level 2</td><td rowspan="2">Level 3</td><td rowspan="2">Total</td><td colspan="2">Other benefits plan assets</td></tr><tr><td>December 31, 2015</td><td></td></tr><tr><td>Cash and cash equivalents</td><td>$ 5</td><td>109</td><td>—</td><td>114</td><td>119</td><td>21</td><td>—</td><td>140</td><td></td><td></td></tr><tr><td>Long duration fixed income (1)</td><td>446</td><td>3,253</td><td>16</td><td>3,715</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Intermediate (core) fixed income (2)</td><td>4</td><td>499</td><td>—</td><td>503</td><td>—</td><td>182</td><td>—</td><td>182</td><td></td><td></td></tr><tr><td>High-yield fixed income</td><td>—</td><td>276</td><td>4</td><td>280</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>International fixed income</td><td>51</td><td>250</td><td>—</td><td>301</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Domestic large-cap stocks (3)</td><td>809</td><td>378</td><td>—</td><td>1,187</td><td>—</td><td>118</td><td>—</td><td>118</td><td></td><td></td></tr><tr><td>Domestic mid-cap stocks</td><td>226</td><td>125</td><td>—</td><td>351</td><td>—</td><td>31</td><td>—</td><td>31</td><td></td><td></td></tr><tr><td>Domestic small-cap stocks (4)</td><td>207</td><td>13</td><td>—</td><td>220</td><td>—</td><td>17</td><td>—</td><td>17</td><td></td><td></td></tr><tr><td>Global stocks (5)</td><td>48</td><td>161</td><td>—</td><td>209</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>International stocks (6)</td><td>463</td><td>287</td><td>—</td><td>750</td><td>22</td><td>33</td><td>—</td><td>55</td><td></td><td></td></tr><tr><td>Emerging market stocks</td><td>—</td><td>311</td><td>—</td><td>311</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Real estate/timber (7)</td><td>109</td><td>1</td><td>245</td><td>355</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Hedge funds (8)</td><td>—</td><td>160</td><td>71</td><td>231</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Private equity</td><td>—</td><td>—</td><td>148</td><td>148</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Other</td><td>—</td><td>66</td><td>27</td><td>93</td><td>2</td><td>—</td><td>23</td><td>25</td><td></td><td></td></tr><tr><td>Total plan investments</td><td>$ 2,368</td><td>5,889</td><td>511</td><td>8,768</td><td>143</td><td>402</td><td>23</td><td>568</td><td></td><td></td></tr><tr><td>Net receivables</td><td></td><td></td><td></td><td>68</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total plan assets</td><td></td><td></td><td></td><td>$ 8,836</td><td></td><td></td><td></td><td></td><td>568</td><td></td></tr><tr><td>December 31, 2014</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and cash equivalents</td><td>$ 31</td><td>224</td><td>—</td><td>255</td><td>139</td><td>21</td><td>—</td><td>160</td><td></td><td></td></tr><tr><td>Long duration fixed income (1)</td><td>556</td><td>3,622</td><td>12</td><td>4,190</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Intermediate (core) fixed income (2)</td><td>127</td><td>329</td><td>—</td><td>456</td><td>61</td><td>115</td><td>—</td><td>176</td><td></td><td></td></tr><tr><td>High-yield fixed income</td><td>1</td><td>321</td><td>5</td><td>327</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>International fixed income</td><td>53</td><td>284</td><td>—</td><td>337</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Domestic large-cap stocks (3)</td><td>833</td><td>375</td><td>—</td><td>1,208</td><td>—</td><td>102</td><td>—</td><td>102</td><td></td><td></td></tr><tr><td>Domestic mid-cap stocks</td><td>252</td><td>140</td><td>—</td><td>392</td><td>—</td><td>47</td><td>—</td><td>47</td><td></td><td></td></tr><tr><td>Domestic small-cap stocks (4)</td><td>238</td><td>17</td><td>—</td><td>255</td><td>—</td><td>37</td><td>—</td><td>37</td><td></td><td></td></tr><tr><td>Global stocks (5)</td><td>47</td><td>155</td><td>—</td><td>202</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>International stocks (6)</td><td>457</td><td>276</td><td>—</td><td>733</td><td>25</td><td>53</td><td>—</td><td>78</td><td></td><td></td></tr><tr><td>Emerging market stocks</td><td>—</td><td>412</td><td>—</td><td>412</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Real estate/timber (7)</td><td>121</td><td>1</td><td>265</td><td>387</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Hedge funds (8)</td><td>—</td><td>203</td><td>84</td><td>287</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Private equity</td><td>—</td><td>—</td><td>155</td><td>155</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Other</td><td>—</td><td>23</td><td>52</td><td>75</td><td>2</td><td>—</td><td>22</td><td>24</td><td></td><td></td></tr><tr><td>Total plan investments</td><td>$ 2,716</td><td>6,382</td><td>573</td><td>9,671</td><td>227</td><td>375</td><td>22</td><td>624</td><td></td><td></td></tr><tr><td>Payable upon return of securities loaned</td><td></td><td></td><td></td><td>(53)</td><td></td><td></td><td></td><td></td><td>—</td><td></td></tr><tr><td>Net receivables</td><td></td><td></td><td></td><td>8</td><td></td><td></td><td></td><td></td><td>—</td><td></td></tr><tr><td>Total plan assets</td><td></td><td></td><td></td><td>$ 9,626</td><td></td><td></td><td></td><td></td><td>624</td><td></td></tr></table>

(1) This category includes a diversified mix of assets which are being managed in accordance with a duration target of approximately 10 years and an emphasis on corporate credit bonds combined with investments in U.S. Treasury securities and other U.S. agency and non-agency bonds.

(2) This category includes assets that are primarily intermediate duration, investment grade bonds held in investment strategies benchmarked to the Barclays Capital U.S. Aggregate Bond Index. Includes U.S. Treasury securities, agency and non-agency asset-backed bonds and corporate bonds.

(3) This category covers a broad range of investment styles, including active, enhanced index and passive approaches, as well as style characteristics of value, core and growth emphasized strategies. Assets in this category are currently diversified across eight unique investment strategies with no single investment manager strategy representing more than 2.5% of total plan assets.

(4) This category consists of a highly diversified combination of four distinct investment management strategies with no single strategy representing more than 2% of total plan assets. Allocations in this category are spread across actively managed approaches with distinct value and growth emphasized approaches in fairly equal proportions.

(5) This category consists of three unique investment strategies providing exposure to broadly diversified, global equity investments, which generally have an allocation of 40-60% in U.S. domiciled equities and an equivalent allocation range in primarily developed market, non-U.S. equities, with no single strategy representing more than 1.5% of total plan assets.

(6) This category includes assets diversified across six unique investment strategies providing exposure to companies based primarily in developed market, non-U.S. countries with no single strategy representing more than 2.5% of total plan assets.

(7) This category primarily includes investments in private and public real estate, as well as timber specific limited partnerships; real estate holdings are diversified by geographic location and sector (e.g., retail, office, apartments).

(8) This category consists of several investment strategies diversified across more than 30 hedge fund managers. Single manager allocation exposure is limited to 0.15% (15 basis points) of total plan assets.



## Note 20: Employee Benefits and Other Expenses (continued)

Table 20.9 presents the changes in Level 3 pension plan and other benefit plan assets measured at fair value.

Table 20.9: Fair Value Level 3 Pension and Other Benefit Plan Assets

<table><tr><td rowspan="2">(in millions)</td><td rowspan="2">Balance beginning of year</td><td colspan="2">Gains (losses)</td><td rowspan="2">Purchases, sales and settlements (net)</td><td rowspan="2">Transfers Into/ (Out of) Level 3</td><td rowspan="2">Balance end of year</td></tr><tr><td>Realized</td><td>Unrealized (1)</td></tr><tr><td>Year ended December 31, 2015</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Pension plan assets:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Long duration fixed income</td><td>$ 12</td><td>—</td><td>—</td><td>1</td><td>3</td><td>16</td></tr><tr><td>High-yield fixed income</td><td>5</td><td>—</td><td>—</td><td>2</td><td>(3)</td><td>4</td></tr><tr><td>Real estate/timber</td><td>265</td><td>10</td><td>8</td><td>(38)</td><td>—</td><td>245</td></tr><tr><td>Hedge funds</td><td>84</td><td>4</td><td>(5)</td><td>(21)</td><td>9</td><td>71</td></tr><tr><td>Private equity</td><td>155</td><td>19</td><td>(5)</td><td>(21)</td><td>—</td><td>148</td></tr><tr><td>Other</td><td>52</td><td>9</td><td>(7)</td><td>(27)</td><td>—</td><td>27</td></tr><tr><td></td><td>$ 573</td><td>42</td><td>(9)</td><td>(104)</td><td>9</td><td>511</td></tr><tr><td>Other benefits plan assets:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Other</td><td>$ 22</td><td>—</td><td>—</td><td>1</td><td>—</td><td>23</td></tr><tr><td></td><td>$ 22</td><td>—</td><td>—</td><td>1</td><td>—</td><td>23</td></tr></table>

(1) All unrealized gains (losses) relate to instruments held at period end.

VALUATION METHODOLOGIES Following is a description of the valuation methodologies used for assets measured at fair value.

Cash and Cash Equivalents – includes investments in collective investment funds valued at fair value based upon the quoted market values of the underlying net assets. The unit price is quoted on a private market that is not active; however, the unit price is based on underlying investments traded on an active market. This group of assets also includes investments in registered investment companies valued at the NAV of shares held at year end and in interest-bearing bank accounts.

Long Duration, Intermediate (Core), High-Yield, and International Fixed Income – includes investments traded on the secondary markets; prices are measured by using quoted market prices for similar securities, pricing models, and discounted cash flow analyses using significant inputs observable in the market where available, or a combination of multiple valuation techniques. This group of assets also includes highly liquid government securities such as U.S. Treasuries, limited partnerships valued at the NAV provided by the fund sponsor and registered investment companies and collective investment funds described above.
Domestic, Global, International and Emerging Market Stocks – investments in exchange-traded equity securities are valued at quoted market values. This group of assets also includes investments in registered investment companies, collective investment funds and limited partnerships described above.

Real Estate and Timber – the fair value of real estate and timber is estimated based primarily on appraisals prepared by third-party appraisers. Market values are estimates and the actual market price of the real estate can only be determined by negotiation between independent third parties in a sales transaction. This group of assets also includes investments in exchange-traded equity securities and collective investment funds described above.

Hedge Funds and Private Equity – the fair values of hedge funds are valued based on the proportionate share of the underlying net assets of the investment funds that comprise the fund, based on valuations supplied by the underlying investment funds. Investments in private equity funds are valued at the NAV provided by the fund sponsor. Market values are estimates and the actual market price of the investments can only be determined by negotiation between independent third parties in a sales transaction.



Other – insurance contracts that are generally stated at cash surrender value. This group of assets also includes investments in collective investment funds and private equity described above.

The methods described above may produce a fair value calculation that may not be indicative of net realizable value or reflective of future fair values. While we believe our valuation methods are appropriate and consistent with other market participants, the use of different methodologies or assumptions to determine the fair value of certain financial instruments could result in a different fair value measurement at the reporting date.

## Defined Contribution Retirement Plans

We sponsor a defined contribution retirement plan named the Wells Fargo & Company 401(k) Plan (401(k) Plan). Under the 401(k) Plan, after one month of service, eligible employees may contribute up to 50% of their certified compensation, subject to statutory limits. Eligible employees who complete 1 year of service are eligible for company matching contributions, which are generally dollar for dollar up to 6% of an employee's eligible certified compensation. Matching contributions are 100% vested. The 401(k) Plan includes an employer discretionary profit sharing contribution feature to allow us to make a contribution to eligible employees' 401(k) Plan accounts. Eligible employees who complete 1 year of service are eligible for profit sharing contributions. Profit sharing contributions are vested after 3 years of service. Total defined contribution retirement plan expenses were $1.1 billion in both 2015 and 2014 and $1.2 billion in 2013.

## Other Expenses

Table 20.10 presents expenses exceeding 1% of total interest income and noninterest income in any of the years presented that are not otherwise shown separately in the financial statements or Notes to Financial Statements.

Table 20.10: Other Expenses

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Outside professional services</td><td>$ 2,665</td><td>2,689</td><td>2,519</td></tr><tr><td>Operating losses</td><td>1,871</td><td>1,249</td><td>821</td></tr><tr><td>Outside data processing</td><td>985</td><td>1,034</td><td>983</td></tr><tr><td>Contract services</td><td>978</td><td>975</td><td>935</td></tr><tr><td>Travel and entertainment</td><td>692</td><td>904</td><td>885</td></tr></table>



Table 21.1 presents the components of income tax expense.

Table 21.1: Income Tax Expense

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Current:</td><td></td><td></td><td></td></tr><tr><td>Federal</td><td>$ 10,822</td><td>7,321</td><td>4,601</td></tr><tr><td>State and local</td><td>1,669</td><td>520</td><td>736</td></tr><tr><td>Foreign</td><td>139</td><td>112</td><td>91</td></tr><tr><td>Total current</td><td>12,630</td><td>7,953</td><td>5,428</td></tr><tr><td>Deferred:</td><td></td><td></td><td></td></tr><tr><td>Federal</td><td>(2,047)</td><td>2,117</td><td>4,457</td></tr><tr><td>State and local</td><td>(235)</td><td>224</td><td>522</td></tr><tr><td>Foreign</td><td>17</td><td>13</td><td>(2)</td></tr><tr><td>Total deferred</td><td>(2,265)</td><td>2,354</td><td>4,977</td></tr><tr><td>Total</td><td>$ 10,365</td><td>10,307</td><td>10,405</td></tr></table>

The tax effects of our temporary differences that gave rise to significant portions of our deferred tax assets and liabilities are presented in Table 21.2.

Table 21.2: Net Deferred Tax Liability

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">December 31,</td></tr><tr><td>2015</td><td>2014</td></tr><tr><td>Deferred tax assets</td><td></td><td></td></tr><tr><td>Allowance for loan losses</td><td>$ 4,363</td><td>4,592</td></tr><tr><td>Deferred compensation and employee benefits</td><td>4,589</td><td>4,608</td></tr><tr><td>Accrued expenses</td><td>1,460</td><td>1,213</td></tr><tr><td>PCI loans</td><td>1,816</td><td>1,935</td></tr><tr><td>Net operating loss and tax credit carry forwards</td><td>528</td><td>631</td></tr><tr><td>Other</td><td>1,448</td><td>1,700</td></tr><tr><td>Total deferred tax assets</td><td>14,204</td><td>14,679</td></tr><tr><td>Deferred tax assets valuation allowance</td><td>(358)</td><td>(426)</td></tr><tr><td>Deferred tax liabilities</td><td></td><td></td></tr><tr><td>Mortgage servicing rights</td><td>(5,399)</td><td>(5,860)</td></tr><tr><td>Leasing</td><td>(3,866)</td><td>(4,057)</td></tr><tr><td>Mark to market, net</td><td>(5,471)</td><td>(7,635)</td></tr><tr><td>Intangible assets</td><td>(1,233)</td><td>(1,494)</td></tr><tr><td>Net unrealized gains on investment securities</td><td>(1,008)</td><td>(2,737)</td></tr><tr><td>Insurance reserves</td><td>(2,071)</td><td>(2,087)</td></tr><tr><td>Other</td><td>(2,063)</td><td>(1,635)</td></tr><tr><td>Total deferred tax liabilities</td><td>(21,111)</td><td>(25,505)</td></tr><tr><td>Net deferred tax liability (1)</td><td>(7,265)</td><td>(11,252)</td></tr></table>

(1) Included in accrued expenses and other liabilities.

Deferred taxes related to net unrealized gains (losses) on investment securities, net unrealized gains (losses) on derivatives, foreign currency translation, and employee benefit plan adjustments are recorded in cumulative OCI (see Note 23 (Other Comprehensive Income)). These associated adjustments increased OCI by $1.8 billion in 2015.

We have determined that a valuation reserve is required for 2015 in the amount of $358 million predominantly attributable to deferred tax assets in various state and foreign jurisdictions where we believe it is more likely than not that these deferred tax assets will not be realized. In these jurisdictions, carry back limitations, lack of sources of taxable income, and tax planning strategy limitations contributed to our conclusion that the deferred tax assets would not be realizable. We have concluded that it is more likely than not that the remaining deferred tax assets will be realized based on our history of earnings, sources of taxable income in carry back periods, and our ability to implement tax planning strategies.

At December 31, 2015, we had net operating loss carry forwards with related deferred tax assets of $528 million. If these carry forwards are not utilized, they will expire in varying amounts through 2035.

At December 31, 2015, we had undistributed foreign earnings of $2.0 billion related to foreign subsidiaries. We intend to reinvest these earnings indefinitely outside the U.S. and accordingly have not provided $557 million of income tax liability on these earnings.

Table 21.3 reconciles the statutory federal income tax expense and rate to the effective income tax expense and rate. Our effective tax rate is calculated by dividing income tax expense by income before income tax expense less the net income from noncontrolling interests.



Table 21.3: Effective Income Tax Expense and Rate

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">2015</td><td colspan="2">2014</td><td colspan="2">2013</td></tr><tr><td>Amount</td><td>Rate</td><td>Amount</td><td>Rate</td><td>Amount</td><td>Rate</td></tr><tr><td>Statutory federal income tax expense and rate</td><td>$ 1,641</td><td>35.0%</td><td>$ 11,677</td><td>35.0%</td><td>$ 11,299</td><td>35.0%</td></tr><tr><td>Change in tax rate resulting from:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>State and local taxes on income, net of federal income tax benefit</td><td>1,025</td><td>3.1</td><td>971</td><td>2.9</td><td>964</td><td>3.0</td></tr><tr><td>Tax-exempt interest</td><td>(641)</td><td>(1.9)</td><td>(550)</td><td>(1.6)</td><td>(490)</td><td>(1.5)</td></tr><tr><td>Tax credits</td><td>(1,108)</td><td>(3.3)</td><td>(1,074)</td><td>(3.2)</td><td>(967)</td><td>(3.0)</td></tr><tr><td>Life insurance</td><td>(186)</td><td>(0.6)</td><td>(179)</td><td>(0.5)</td><td>(173)</td><td>(0.5)</td></tr><tr><td>Leveraged lease tax expense</td><td>140</td><td>0.4</td><td>158</td><td>0.5</td><td>302</td><td>0.9</td></tr><tr><td>Other</td><td>(506)</td><td>(1.5)</td><td>(696)</td><td>(2.2)</td><td>(530)</td><td>(1.7)</td></tr><tr><td>Effective income tax expense and rate</td><td>$ 10,365</td><td>31.2%</td><td>$ 10,307</td><td>30.9%</td><td>$ 10,405</td><td>32.2%</td></tr></table>

The effective tax rate for 2015 includes net reductions in reserves for uncertain tax positions primarily due to audit resolutions of prior period matters with U.S. federal and state taxing authorities. The effective tax rate for 2014 included a net reduction in the reserve for uncertain tax positions primarily due to the resolution of prior period matters with state taxing authorities. The effective tax rate for 2013 included a net reduction in the reserve for uncertain tax positions primarily due to settlements with authorities regarding certain cross border transactions and tax benefits recognized from the realization for tax purposes of a previously written down investment.

Table 21.4 presents the change in unrecognized tax benefits.

Table 21.4: Change in Unrecognized Tax Benefits

<table><tr><td></td><td colspan="2">Year ended December 31,</td></tr><tr><td>(in millions)</td><td>2015</td><td>2014</td></tr><tr><td>Balance at beginning of year</td><td>$ 5,002</td><td>5,528</td></tr><tr><td>Additions:</td><td></td><td></td></tr><tr><td>For tax positions related to the current year</td><td>196</td><td>412</td></tr><tr><td>For tax positions related to prior years</td><td>225</td><td>324</td></tr><tr><td>Reductions:</td><td></td><td></td></tr><tr><td>For tax positions related to prior years</td><td>(413)</td><td>(213)</td></tr><tr><td>Lapse of statute of limitations</td><td>(22)</td><td>(50)</td></tr><tr><td>Settlements with tax authorities</td><td>(182)</td><td>(999)</td></tr><tr><td>Balance at end of year</td><td>$ 4,806</td><td>5,002</td></tr></table>

Of the $4.8 billion of unrecognized tax benefits at December 31, 2015, approximately $3.0 billion would, if recognized, affect the effective tax rate. The remaining $1.8 billion of unrecognized tax benefits relates to income tax positions on temporary differences.

We recognize interest and penalties as a component of income tax expense. As of December 31, 2015 and 2014, we have accrued approximately $524 million and $660 million for the payment of interest and penalties, respectively. In 2015, we recognized in income tax expense a net tax benefit related to interest and penalties of $79 million. In 2014, we recognized in income tax expense a net tax benefit related to interest and penalties of $142 million.
We are subject to U.S. federal income tax as well as income tax in numerous state and foreign jurisdictions. We are routinely examined by tax authorities in these various jurisdictions. The IRS is currently examining the 2011 through 2014 consolidated federal income tax returns of Wells Fargo & Company and its subsidiaries. In addition, we are currently subject to examination by various state, local and foreign taxing authorities. With few exceptions, Wells Fargo and its subsidiaries are not subject to federal, state, local and foreign income tax examinations for taxable years prior to 2007. Wachovia Corporation and its subsidiaries are no longer subject to federal examination and, with limited exception, are no longer subject to state, local and foreign income tax examinations.

We are litigating or appealing various issues related to prior IRS examinations for the periods 2003 through 2010, and we are appealing various issues related to IRS examinations of Wachovia’s 2006 through 2008 tax years. For the 2003 through 2006 Wells Fargo periods and the 2006 through 2008 Wachovia periods, we have paid the IRS the contested income tax and interest associated with these issues and refund claims have been filed for the respective years. It is possible that one or more of these examinations, appeals or litigation may be resolved within the next twelve months resulting in a decrease of up to $600 million to our gross unrecognized tax benefits.



## Note 22: Earnings Per Common Share

Table 22.1 shows earnings per common share and diluted earnings per common share and reconciles the numerator and denominator of both earnings per common share calculations. See Note 1 (Summary of Significant Accounting Policies) for

Table 22.1: Earnings Per Common Share Calculations

discussion of private share repurchases and the Consolidated Statement of Changes in Equity and Note 19 (Common Stock and Stock Plans) for information about stock and options activity and terms and conditions of warrants.

<table><tr><td rowspan="2">(in millions, except per share amounts)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Wells Fargo net income</td><td>$ 22,894</td><td>23,057</td><td>21,878</td></tr><tr><td>Less: Preferred stock dividends and other</td><td>1,424</td><td>1,236</td><td>989</td></tr><tr><td>Wells Fargo net income applicable to common stock (numerator)</td><td>$ 21,470</td><td>21,821</td><td>20,889</td></tr><tr><td>Earnings per common share</td><td></td><td></td><td></td></tr><tr><td>Average common shares outstanding (denominator)</td><td>5,136.5</td><td>5,237.2</td><td>5,287.3</td></tr><tr><td>Per share</td><td>$ 4.18</td><td>4.17</td><td>3.95</td></tr><tr><td>Diluted earnings per common share</td><td></td><td></td><td></td></tr><tr><td>Average common shares outstanding</td><td>5,136.5</td><td>5,237.2</td><td>5,287.3</td></tr><tr><td>Add: Stock options</td><td>26.7</td><td>32.9</td><td>33.1</td></tr><tr><td>Restricted share rights</td><td>32.8</td><td>41.6</td><td>44.8</td></tr><tr><td>Warrants</td><td>13.8</td><td>12.7</td><td>6.0</td></tr><tr><td>Diluted average common shares outstanding (denominator)</td><td>5,209.8</td><td>5,324.4</td><td>5,371.2</td></tr><tr><td>Per share</td><td>$ 4.12</td><td>4.10</td><td>3.89</td></tr></table>

Table 22.2 presents the outstanding options to purchase shares of common stock that were anti-dilutive (the exercise price was higher than the weighted-average market price), and therefore not included in the calculation of diluted earnings per common share.

Table 22.2: Outstanding Anti-Dilutive Options

<table><tr><td rowspan="2"></td><td colspan="3">Weighted-average shares</td></tr><tr><td colspan="3">Year ended December 31,</td></tr><tr><td>(in millions)</td><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Options</td><td>5.7</td><td>8.0</td><td>11.1</td></tr></table>



Table 23.1 provides the components of other comprehensive income (OCI), reclassifications to net income by income statement line item, and the related tax effects.

Table 23.1: Summary of Other Comprehensive Income

<table><tr><td rowspan="2">(in millions)</td><td colspan="9">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td><td>2013</td><td>2013</td><td>2013</td><td>2013</td><td>2014</td><td>2013</td></tr><tr><td>Investment securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net unrealized gains (losses) arising during the period</td><td>$ (3,318)</td><td>1,237</td><td>(2,081)</td><td>5,426</td><td>(2,111)</td><td>3,315</td><td>(7,661)</td><td>2,981</td><td>(4,680)</td></tr><tr><td>Reclassification of net (gains) losses to net income:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest income on investment securities (1)</td><td>(1)</td><td>—</td><td>(1)</td><td>(37)</td><td>14</td><td>(23)</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Net (gains) losses on debt securities</td><td>(952)</td><td>356</td><td>(596)</td><td>(593)</td><td>224</td><td>(369)</td><td>29</td><td>(11)</td><td>18</td></tr><tr><td>Net (gains) losses from equity investments</td><td>(571)</td><td>213</td><td>(358)</td><td>(901)</td><td>340</td><td>(561)</td><td>(314)</td><td>118</td><td>(196)</td></tr><tr><td>Other noninterest income</td><td>(6)</td><td>3</td><td>(3)</td><td>(1)</td><td>—</td><td>(1)</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Subtotal reclassifications to net income</td><td>(1,530)</td><td>572</td><td>(958)</td><td>(1,532)</td><td>578</td><td>(954)</td><td>(285)</td><td>107</td><td>(178)</td></tr><tr><td>Net change</td><td>(4,848)</td><td>1,809</td><td>(3,039)</td><td>3,894</td><td>(1,533)</td><td>2,361</td><td>(7,946)</td><td>3,088</td><td>(4,858)</td></tr><tr><td>Derivatives and hedging activities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net unrealized gains (losses) arising during the period</td><td>1,549</td><td>(584)</td><td>965</td><td>952</td><td>(359)</td><td>593</td><td>(32)</td><td>12</td><td>(20)</td></tr><tr><td>Reclassification of net (gains) losses to net income:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest income on investment securities</td><td>(3)</td><td>1</td><td>(2)</td><td>(1)</td><td>—</td><td>(1)</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Interest income on loans</td><td>(1,103)</td><td>416</td><td>(687)</td><td>(588)</td><td>222</td><td>(366)</td><td>(426)</td><td>156</td><td>(270)</td></tr><tr><td>Interest expense on long-term debt</td><td>17</td><td>(6)</td><td>11</td><td>44</td><td>(17)</td><td>27</td><td>91</td><td>(34)</td><td>57</td></tr><tr><td>Other noninterest income</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>35</td><td>(13)</td><td>22</td></tr><tr><td>Salaries expense</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>4</td><td>(2)</td><td>2</td></tr><tr><td>Subtotal reclassifications to net income</td><td>(1,089)</td><td>411</td><td>(678)</td><td>(545)</td><td>205</td><td>(340)</td><td>(296)</td><td>107</td><td>(189)</td></tr><tr><td>Net change</td><td>460</td><td>(173)</td><td>287</td><td>407</td><td>(154)</td><td>253</td><td>(328)</td><td>119</td><td>(209)</td></tr><tr><td>Defined benefit plans adjustments:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net actuarial gains (losses) arising during the period</td><td>(512)</td><td>193</td><td>(319)</td><td>(1,116)</td><td>420</td><td>(696)</td><td>1,533</td><td>(578)</td><td>955</td></tr><tr><td>Reclassification of amounts to net periodic benefit costs (2):</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Amortization of net actuarial loss</td><td>122</td><td>(46)</td><td>76</td><td>74</td><td>(28)</td><td>46</td><td>151</td><td>(57)</td><td>94</td></tr><tr><td>Settlements and other</td><td>(8)</td><td>3</td><td>(5)</td><td>—</td><td>—</td><td>—</td><td>125</td><td>(46)</td><td>79</td></tr><tr><td>Subtotal reclassifications to net periodic benefit costs</td><td>114</td><td>(43)</td><td>71</td><td>74</td><td>(28)</td><td>46</td><td>276</td><td>(103)</td><td>173</td></tr><tr><td>Net change</td><td>(398)</td><td>150</td><td>(248)</td><td>(1,042)</td><td>392</td><td>(650)</td><td>1,809</td><td>(681)</td><td>1,128</td></tr><tr><td>Foreign currency translation adjustments:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net unrealized losses arising during the period</td><td>(137)</td><td>(12)</td><td>(149)</td><td>(60)</td><td>(5)</td><td>(65)</td><td>(44)</td><td>(7)</td><td>(51)</td></tr><tr><td>Reclassification of net (gains) losses to net income:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net gains from equity investments</td><td>(5)</td><td>—</td><td>(5)</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Other noninterest income</td><td>—</td><td>—</td><td>—</td><td>6</td><td>—</td><td>6</td><td>(12)</td><td>5</td><td>(7)</td></tr><tr><td>Subtotal reclassifications to net income</td><td>(5)</td><td>—</td><td>(5)</td><td>6</td><td>—</td><td>6</td><td>(12)</td><td>5</td><td>(7)</td></tr><tr><td>Net change</td><td>(142)</td><td>(12)</td><td>(154)</td><td>(54)</td><td>(5)</td><td>(59)</td><td>(56)</td><td>(2)</td><td>(58)</td></tr><tr><td>Other comprehensive income (loss)</td><td>$ (4,928)</td><td>1,774</td><td>(3,154)</td><td>3,205</td><td>(1,300)</td><td>1,905</td><td>(6,521)</td><td>2,524</td><td>(3,997)</td></tr><tr><td>Less: Other comprehensive income (loss) from noncontrolling interests, net of tax</td><td></td><td></td><td>67</td><td></td><td></td><td>(227)</td><td></td><td></td><td>267</td></tr><tr><td>Wells Fargo other comprehensive income (loss), net of tax</td><td></td><td></td><td>$ (3,221)</td><td></td><td></td><td>2,132</td><td></td><td></td><td>(4,264)</td></tr></table>

(1) Represents net unrealized gains and losses amortized over the remaining lives of securities that were transferred from the available-for-sale portfolio to the held-to-maturity portfolio.

(2) These items are included in the computation of net periodic benefit cost, which is recorded in employee benefits expense (see Note 20 (Employee Benefits and Other Expenses) for additional details).



## Note 23: Other Comprehensive Income (continued)

Table 23.2: Cumulative OCI Balances

<table><tr><td>(in millions)</td><td>Investment securities</td><td>Derivatives and hedging activities</td><td>Defined benefit plans adjustments</td><td>Foreign currency translation adjustments</td><td>Cumulative other comprehensive income</td></tr><tr><td>Balance, December 31, 2012</td><td>$ 7,462</td><td>289</td><td>(2,181)</td><td>80</td><td>5,650</td></tr><tr><td>Net unrealized gains (losses) arising during the period</td><td>(4,680)</td><td>(20)</td><td>955</td><td>(51)</td><td>(3,796)</td></tr><tr><td>Amounts reclassified from accumulated other comprehensive income</td><td>(178)</td><td>(189)</td><td>173</td><td>(7)</td><td>(201)</td></tr><tr><td>Net change</td><td>(4,858)</td><td>(209)</td><td>1,128</td><td>(58)</td><td>(3,997)</td></tr><tr><td>Less: Other comprehensive income from noncontrolling interests</td><td>266</td><td>—</td><td>—</td><td>1</td><td>267</td></tr><tr><td>Balance, December 31, 2013</td><td>2,338</td><td>80</td><td>(1,053)</td><td>21</td><td>1,386</td></tr><tr><td>Net unrealized gains (losses) arising during the period</td><td>3,315</td><td>593</td><td>(696)</td><td>(65)</td><td>3,147</td></tr><tr><td>Amounts reclassified from accumulated other comprehensive income</td><td>(954)</td><td>(340)</td><td>46</td><td>6</td><td>(1,242)</td></tr><tr><td>Net change</td><td>2,361</td><td>253</td><td>(650)</td><td>(59)</td><td>1,905</td></tr><tr><td>Less: Other comprehensive loss from noncontrolling interests</td><td>(227)</td><td>—</td><td>—</td><td>—</td><td>(227)</td></tr><tr><td>Balance, December 31, 2014</td><td>4,926</td><td>333</td><td>(1,703)</td><td>(38)</td><td>3,518</td></tr><tr><td>Net unrealized gains (losses) arising during the period</td><td>(2,081)</td><td>965</td><td>(319)</td><td>(149)</td><td>(1,584)</td></tr><tr><td>Amounts reclassified from accumulated other comprehensive income</td><td>(958)</td><td>(678)</td><td>71</td><td>(5)</td><td>(1,570)</td></tr><tr><td>Net change</td><td>(3,039)</td><td>287</td><td>(248)</td><td>(154)</td><td>(3,154)</td></tr><tr><td>Less: Other comprehensive income (loss) from noncontrolling interests</td><td>74</td><td>—</td><td>—</td><td>(7)</td><td>67</td></tr><tr><td>Balance, December 31, 2015</td><td>$ 1,813</td><td>620</td><td>(1,951)</td><td>(185)</td><td>297</td></tr></table>



We have three reportable operating segments: Community Banking; Wholesale Banking; and Wealth and Investment Management (WIM) (formerly Wealth, Brokerage and Retirement). We define our operating segments by product type and customer segment and their results are based on our management accounting process, for which there is no comprehensive, authoritative guidance equivalent to GAAP for financial accounting. The management accounting process measures the performance of the operating segments based on our management structure and is not necessarily comparable with similar information for other financial services companies. If the management structure and/or the allocation process changes, allocations, transfers and assignments may change. A number of business movements that impact operating segment reporting were implemented in 2015. We realigned our asset management business from Wholesale Banking to WIM; our reinsurance business from WIM to Wholesale Banking; and our strategic auto investment, business banking, and merchant payment services businesses from Community Banking to Wholesale Banking. Results for these operating segments were revised for prior periods to reflect the impact of these realignments.

Community Banking offers a complete line of diversified financial products and services to consumers and small businesses with annual sales generally up to $5 million in which the owner generally is the financial decision maker. Community Banking also offers investment management and other services to retail customers and securities brokerage through affiliates. These products and services include the Wells Fargo Advantage Funds \( ^{SM} \) , a family of mutual funds. Loan products include lines of credit, auto floor plan lines, equity lines and loans, equipment and transportation loans, education loans, origination and purchase of residential mortgage loans and servicing of mortgage loans and credit cards. Other credit products and financial services available to small businesses and their owners include equipment leases, real estate and other commercial financing, Small Business Administration financing, venture capital financing, cash management, payroll services, retirement plans, Health Savings Accounts, credit cards, and merchant payment processing. Community Banking also offers private label financing solutions for retail merchants across the United States and purchases retail installment contracts from auto dealers in the United States and Puerto Rico. Consumer and business deposit products include checking accounts, savings deposits, market rate accounts, Individual Retirement Accounts, time deposits, global remittance and debit cards.

Community Banking serves customers through a complete range of channels, including traditional banking stores, in-store banking centers, business centers, ATMs, Online and Mobile Banking, and Wells Fargo Customer Connection, a 24-hours a day, seven days a week telephone service.

The Community Banking segment also includes the results of our Corporate Treasury activities net of allocations in support of other segments and results of investments in our affiliated venture capital partnerships.

Wholesale Banking provides financial solutions to businesses across the United States with annual sales generally in excess of $5 million and to financial institutions globally. Wholesale Banking provides a complete line of business banking, commercial, corporate, capital markets, cash management and real estate banking products and services. These include traditional commercial loans and lines of credit, letters of credit, asset-based lending, equipment leasing, international trade facilities, trade financing, collection services, foreign exchange services, treasury management, merchant payment processing, institutional fixed-income sales, interest rate, commodity and equity risk management, online/electronic products such as the Commercial Electronic Office \( ^{\circledR} \)  (CEO \( ^{\circledR} \) ) portal, insurance, corporate trust fiduciary and agency services, and investment banking services. Wholesale Banking also supports the CRE market with products and services such as construction loans for commercial and residential development, land acquisition and development loans, secured and unsecured lines of credit, interim financing arrangements for completed structures, rehabilitation loans, affordable housing loans and letters of credit, permanent loans for securitization, CRE loan servicing and real estate and mortgage brokerage services.

Wealth and Investment Management (formerly Wealth, Brokerage and Retirement) provides a full range of personalized wealth management, investment and retirement products and services to clients across U.S. based businesses including Wells Fargo Advisors, The Private Bank, Abbot Downing, Wells Fargo Institutional Retirement and Trust, and Wells Fargo Asset Management. We deliver financial planning, private banking, credit, investment management and fiduciary services to high-net worth and ultra-high-net worth individuals and families. We also serve customers' brokerage needs, supply retirement and trust services to institutional clients and provide investment management capabilities delivered to global institutional clients through separate accounts and the Wells Fargo Funds.

Other includes items not assigned to a specific business segment and elimination of certain items that are included in more than one business segment, substantially all of which represents products and services for Wealth and Investment Management customers served through Community Banking distribution channels.



## Note 24: Operating Segments (continued)

Table 24.1: Operating Segments

<table><tr><td>(income/expense in millions, average balances in billions)</td><td>Community Banking</td><td>Wholesale Banking</td><td>Wealth and Investment Management</td><td>Other (1)</td><td>Consolidated Company</td></tr><tr><td>2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net interest income (2)</td><td>$ 29,242</td><td>$ 14,350</td><td>$ 3,478</td><td>$ (1,769)</td><td>$ 45,301</td></tr><tr><td>Provision (reversal of provision) for credit losses</td><td>2,427</td><td>27</td><td>(25)</td><td>13</td><td>2,442</td></tr><tr><td>Noninterest income</td><td>20,099</td><td>11,554</td><td>12,299</td><td>(3,196)</td><td>40,756</td></tr><tr><td>Noninterest expense</td><td>26,981</td><td>14,116</td><td>12,067</td><td>(3,190)</td><td>49,974</td></tr><tr><td>Income (loss) before income tax expense (benefit)</td><td>19,933</td><td>11,761</td><td>3,735</td><td>(1,788)</td><td>33,641</td></tr><tr><td>Income tax expense (benefit)</td><td>6,202</td><td>3,424</td><td>1,420</td><td>(681)</td><td>10,365</td></tr><tr><td>Net income (loss) before noncontrolling interests</td><td>13,731</td><td>8,337</td><td>2,315</td><td>(1,107)</td><td>23,276</td></tr><tr><td>Less: Net income (loss) from noncontrolling interests</td><td>240</td><td>143</td><td>(1)</td><td>—</td><td>382</td></tr><tr><td>Net income (loss) (3)</td><td>$ 13,491</td><td>$ 8,194</td><td>$ 2,316</td><td>$ (1,107)</td><td>$ 22,894</td></tr><tr><td>2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net interest income (2)</td><td>$ 27,999</td><td>$ 14,073</td><td>$ 3,032</td><td>$ (1,577)</td><td>$ 43,527</td></tr><tr><td>Provision (reversal of provision) for credit losses</td><td>1,796</td><td>(382)</td><td>(50)</td><td>31</td><td>1,395</td></tr><tr><td>Noninterest income</td><td>20,159</td><td>11,325</td><td>12,237</td><td>(2,901)</td><td>40,820</td></tr><tr><td>Noninterest expense</td><td>26,290</td><td>13,831</td><td>11,993</td><td>(3,077)</td><td>49,037</td></tr><tr><td>Income (loss) before income tax expense (benefit)</td><td>20,072</td><td>11,949</td><td>3,326</td><td>(1,432)</td><td>33,915</td></tr><tr><td>Income tax expense (benefit)</td><td>6,049</td><td>3,540</td><td>1,262</td><td>(544)</td><td>10,307</td></tr><tr><td>Net income (loss) before noncontrolling interests</td><td>14,023</td><td>8,409</td><td>2,064</td><td>(888)</td><td>23,608</td></tr><tr><td>Less: Net income from noncontrolling interests</td><td>337</td><td>210</td><td>4</td><td>—</td><td>551</td></tr><tr><td>Net income (loss) (3)</td><td>$ 13,686</td><td>$ 8,199</td><td>$ 2,060</td><td>$ (888)</td><td>$ 23,057</td></tr><tr><td>2013</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net interest income (2)</td><td>$ 27,123</td><td>$ 14,353</td><td>$ 2,797</td><td>$ (1,473)</td><td>$ 42,800</td></tr><tr><td>Provision (reversal of provision) for credit losses</td><td>2,841</td><td>(521)</td><td>(16)</td><td>5</td><td>2,309</td></tr><tr><td>Noninterest income</td><td>20,556</td><td>11,494</td><td>11,533</td><td>(2,603)</td><td>40,980</td></tr><tr><td>Noninterest expense</td><td>27,090</td><td>13,077</td><td>11,486</td><td>(2,811)</td><td>48,842</td></tr><tr><td>Income (loss) before income tax expense (benefit)</td><td>17,748</td><td>13,291</td><td>2,860</td><td>(1,270)</td><td>32,629</td></tr><tr><td>Income tax expense (benefit)</td><td>5,442</td><td>4,364</td><td>1,082</td><td>(483)</td><td>10,405</td></tr><tr><td>Net income (loss) before noncontrolling interests</td><td>12,306</td><td>8,927</td><td>1,778</td><td>(787)</td><td>22,224</td></tr><tr><td>Less: Net income from noncontrolling interests</td><td>159</td><td>175</td><td>12</td><td>—</td><td>346</td></tr><tr><td>Net income (loss) (3)</td><td>$ 12,147</td><td>$ 8,752</td><td>$ 1,766</td><td>$ (787)</td><td>$ 21,878</td></tr><tr><td>2015</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Average loans</td><td>$ 475.9</td><td>397.3</td><td>60.1</td><td>(47.9)</td><td>885.4</td></tr><tr><td>Average assets</td><td>910.0</td><td>724.9</td><td>192.8</td><td>(84.8)</td><td>1,742.9</td></tr><tr><td>Average deposits</td><td>654.4</td><td>438.9</td><td>172.3</td><td>(71.5)</td><td>1,194.1</td></tr><tr><td>2014</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Average loans</td><td>468.8</td><td>355.6</td><td>52.1</td><td>(42.1)</td><td>834.4</td></tr><tr><td>Average assets</td><td>853.2</td><td>636.5</td><td>186.1</td><td>(82.5)</td><td>1,593.3</td></tr><tr><td>Average deposits</td><td>614.3</td><td>404.0</td><td>163.5</td><td>(67.7)</td><td>1,114.1</td></tr></table>

(1) Includes items not specific to a business segment and the elimination of certain items that are included in more than one business segment, substantially all of which represents products and services for Wealth and Investment Management customers served through Community Banking distribution channels.

(2) Net interest income is the difference between interest earned on assets and the cost of liabilities to fund those assets. Interest earned includes actual interest earned on segment assets and, if the segment has excess liabilities, interest credits for providing funding to other segments. The cost of liabilities includes interest expense on segment liabilities and, if the segment does not have enough liabilities to fund its assets, a funding charge based on the cost of excess liabilities from another segment.

(3) Represents segment net income (loss) for Community Banking; Wholesale Banking; and Wealth and Investment Management segments and Wells Fargo net income for the consolidated company.



## Note 25: Parent-Only Financial Statements

The following tables present Parent-only condensed financial statements.

Table 25.1: Parent-Only Statement of Income

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Income</td><td></td><td></td><td></td></tr><tr><td>Dividends from subsidiaries:</td><td></td><td></td><td></td></tr><tr><td>Bank</td><td>$ 13,804</td><td>15,077</td><td>10,612</td></tr><tr><td>Nonbank</td><td>542</td><td>526</td><td>33</td></tr><tr><td>Interest income from subsidiaries</td><td>907</td><td>772</td><td>848</td></tr><tr><td>Other interest income</td><td>199</td><td>216</td><td>240</td></tr><tr><td>Other income</td><td>576</td><td>1,032</td><td>484</td></tr><tr><td>Total income</td><td>16,028</td><td>17,623</td><td>12,217</td></tr><tr><td>Expense</td><td></td><td></td><td></td></tr><tr><td>Interest expense:</td><td></td><td></td><td></td></tr><tr><td>Indebtedness to nonbank subsidiaries</td><td>325</td><td>357</td><td>334</td></tr><tr><td>Short-term borrowings</td><td>1</td><td>7</td><td>5</td></tr><tr><td>Long-term debt</td><td>1,784</td><td>1,540</td><td>1,546</td></tr><tr><td>Other</td><td>4</td><td>5</td><td>15</td></tr><tr><td>Noninterest expense</td><td>932</td><td>797</td><td>1,175</td></tr><tr><td>Total expense</td><td>3,046</td><td>2,706</td><td>3,075</td></tr><tr><td>Income before income tax benefit and equity in undistributed income of subsidiaries</td><td>12,982</td><td>14,917</td><td>9,142</td></tr><tr><td>Income tax benefit</td><td>(870)</td><td>(926)</td><td>(570)</td></tr><tr><td>Equity in undistributed income of subsidiaries</td><td>9,042</td><td>7,214</td><td>12,166</td></tr><tr><td>Net income</td><td>$ 22,894</td><td>23,057</td><td>21,878</td></tr></table>



## Note 25: Parent-Only Financial Statements (continued)

Table 25.2: Parent-Only Statement of Comprehensive Income

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Net income</td><td>$ 22,894</td><td>23,057</td><td>21,878</td></tr><tr><td>Other comprehensive income (loss), net of tax:</td><td></td><td></td><td></td></tr><tr><td>Investment securities</td><td>52</td><td>142</td><td>(248)</td></tr><tr><td>Derivatives and hedging activities</td><td>—</td><td>12</td><td>39</td></tr><tr><td>Defined benefit plans adjustment</td><td>(254)</td><td>(633)</td><td>1,136</td></tr><tr><td>Equity in other comprehensive income (loss) of subsidiaries</td><td>(3,019)</td><td>2,611</td><td>(5,191)</td></tr><tr><td>Other comprehensive income (loss), net of tax:</td><td>(3,221)</td><td>2,132</td><td>(4,264)</td></tr><tr><td>Total comprehensive income</td><td>$ 19,673</td><td>25,189</td><td>17,614</td></tr></table>

Table 25.3: Parent-Only Balance Sheet

<table><tr><td rowspan="2">(in millions)</td><td colspan="2">December 31,</td></tr><tr><td>2015</td><td>2014</td></tr><tr><td>Assets</td><td></td><td></td></tr><tr><td>Cash and cash equivalents due from:</td><td></td><td></td></tr><tr><td>Subsidiary banks</td><td>$ 36,162</td><td>43,843</td></tr><tr><td>Nonaffiliates</td><td>4</td><td>3</td></tr><tr><td>Investment securities issued by:</td><td></td><td></td></tr><tr><td>Subsidiary banks</td><td>14,992</td><td>10,001</td></tr><tr><td>Nonaffiliates</td><td>8,201</td><td>10,753</td></tr><tr><td>Loans to subsidiaries:</td><td></td><td></td></tr><tr><td>Bank</td><td>47,363</td><td>18,166</td></tr><tr><td>Nonbank</td><td>35,327</td><td>35,783</td></tr><tr><td>Investments in subsidiaries:</td><td></td><td></td></tr><tr><td>Bank</td><td>169,081</td><td>162,806</td></tr><tr><td>Nonbank</td><td>25,638</td><td>24,567</td></tr><tr><td>Other assets</td><td>6,857</td><td>6,225</td></tr><tr><td>Total assets</td><td>$ 343,625</td><td>312,147</td></tr><tr><td>Liabilities and equity</td><td></td><td></td></tr><tr><td>Short-term borrowings</td><td>$ —</td><td>2,270</td></tr><tr><td>Accrued expenses and other liabilities</td><td>8,135</td><td>6,984</td></tr><tr><td>Long-term debt</td><td>117,791</td><td>97,275</td></tr><tr><td>Indebtedness to nonbank subsidiaries</td><td>24,701</td><td>21,224</td></tr><tr><td>Total liabilities</td><td>150,627</td><td>127,753</td></tr><tr><td>Stockholders&#x27; equity</td><td>192,998</td><td>184,394</td></tr><tr><td>Total liabilities and equity</td><td>$ 343,625</td><td>312,147</td></tr></table>



Table 25.4: Parent-Only Statement of Cash Flows

<table><tr><td rowspan="2">(in millions)</td><td colspan="3">Year ended December 31,</td></tr><tr><td>2015</td><td>2014</td><td>2013</td></tr><tr><td>Cash flows from operating activities:</td><td></td><td></td><td></td></tr><tr><td>Net cash provided by operating activities</td><td>$ 12,337</td><td>18,019</td><td>8,607</td></tr><tr><td>Cash flows from investing activities:</td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td></tr><tr><td>Sales proceeds</td><td>5,345</td><td>1,196</td><td>3,606</td></tr><tr><td>Prepayments and maturities:</td><td></td><td></td><td></td></tr><tr><td>Subsidiary banks</td><td>7,750</td><td>25</td><td>—</td></tr><tr><td>Nonaffiliates</td><td>—</td><td>—</td><td>12</td></tr><tr><td>Purchases:</td><td></td><td></td><td></td></tr><tr><td>Subsidiary banks</td><td>(12,750)</td><td>(10,025)</td><td>—</td></tr><tr><td>Nonaffiliates</td><td>(2,709)</td><td>(14)</td><td>(6,016)</td></tr><tr><td>Loans:</td><td></td><td></td><td></td></tr><tr><td>Net repayments from (advances to) subsidiaries</td><td>460</td><td>(2,199)</td><td>655</td></tr><tr><td>Capital notes and term loans made to subsidiaries</td><td>(29,860)</td><td>(11,275)</td><td>(6,700)</td></tr><tr><td>Principal collected on notes/loans made to subsidiaries</td><td>301</td><td>2,526</td><td>1,472</td></tr><tr><td>Net increase in investment in subsidiaries</td><td>(1,283)</td><td>(1,096)</td><td>(1,188)</td></tr><tr><td>Other, net</td><td>714</td><td>470</td><td>461</td></tr><tr><td>Net cash used by investing activities</td><td>(32,032)</td><td>(20,392)</td><td>(7,698)</td></tr><tr><td>Cash flows from financing activities:</td><td></td><td></td><td></td></tr><tr><td>Net increase in short-term borrowings and indebtedness to subsidiaries</td><td>2,084</td><td>2,314</td><td>6,732</td></tr><tr><td>Long-term debt:</td><td></td><td></td><td></td></tr><tr><td>Proceeds from issuance</td><td>31,487</td><td>22,627</td><td>18,714</td></tr><tr><td>Repayment</td><td>(9,194)</td><td>(8,659)</td><td>(13,096)</td></tr><tr><td>Preferred stock:</td><td></td><td></td><td></td></tr><tr><td>Proceeds from issuance</td><td>2,972</td><td>2,775</td><td>3,145</td></tr><tr><td>Cash dividends paid</td><td>(1,426)</td><td>(1,235)</td><td>(1,017)</td></tr><tr><td>Common stock:</td><td></td><td></td><td></td></tr><tr><td>Proceeds from issuance</td><td>1,726</td><td>1,840</td><td>2,224</td></tr><tr><td>Repurchased</td><td>(8,697)</td><td>(9,414)</td><td>(5,356)</td></tr><tr><td>Cash dividends paid</td><td>(7,400)</td><td>(6,908)</td><td>(5,953)</td></tr><tr><td>Excess tax benefits related to stock option payments</td><td>453</td><td>453</td><td>271</td></tr><tr><td>Other, net</td><td>10</td><td>37</td><td>114</td></tr><tr><td>Net cash provided by financing activities</td><td>12,015</td><td>3,830</td><td>5,778</td></tr><tr><td>Net change in cash and due from banks</td><td>(7,680)</td><td>1,457</td><td>6,687</td></tr><tr><td>Cash and due from banks at beginning of year</td><td>43,846</td><td>42,389</td><td>35,702</td></tr><tr><td>Cash and due from banks at end of year</td><td>$ 36,166</td><td>43,846</td><td>42,389</td></tr></table>



The Company and each of its subsidiary banks are subject to regulatory capital adequacy requirements promulgated by federal bank regulatory agencies. The Federal Reserve establishes capital requirements for the consolidated financial holding company, and the OCC has similar requirements for the Company’s national banks, including Wells Fargo Bank, N.A. (the Bank).

Table 26.1 presents regulatory capital information for Wells Fargo & Company and the Bank using Basel III, which increased minimum required capital ratios, and introduced a minimum Common Equity Tier 1 (CET1) ratio. Beginning second quarter 2015, our capital ratios were calculated in accordance with the Basel III Standardized and Advanced Approaches. Accordingly, we must report the lower of our CET1, tier 1 and total capital ratios calculated under the Standardized Approach and under the Advanced Approach in the assessment of our capital adequacy. The information presented for 2015 reflects the transition to determining risk-weighted assets (RWAs) under the Basel III Standardized and Advanced Approaches with Transition Requirements from RWAs determined using general risk-based capital rules (General Approach) effective in 2014. The Standardized and General Approaches each apply assigned risk weights to broad risk categories but many of the risk categories and/or weights were changed by Basel III for the Standardized Approach and will generally result in higher risk-weighted assets than from those prescribed for the General Approach. Calculation of RWAs under the Advanced Approach differs by requiring applicable banks to utilize a risk-sensitive methodology, which relies upon the use of internal credit models, and includes an operational risk component. The Basel III revised definition of capital, and changes are being phased-in effective January 1, 2014, through the end of 2021.

The Bank is an approved seller/servicer of mortgage loans and is required to maintain minimum levels of shareholders’ equity, as specified by various agencies, including the United States Department of Housing and Urban Development, GNMA, FHLMC and FNMA. At December 31, 2015, the Bank met these requirements. Other subsidiaries, including the Company’s insurance and broker-dealer subsidiaries, are also subject to various minimum capital levels, as defined by applicable industry regulations. The minimum capital levels for these subsidiaries, and related restrictions, are not significant to our consolidated operations.

Table 26.1: Regulatory Capital Information

<table><tr><td rowspan="2"></td><td colspan="4">Wells Fargo &amp; Company</td><td colspan="4">Wells Fargo Bank, N.A.</td></tr><tr><td>Advanced Approach</td><td>Standardized Approach</td><td>General Approach</td><td>Advanced Approach</td><td>Standardized Approach</td><td>General Approach</td><td>Advanced &amp; Standardized Approach Minimum capital ratios (1)</td><td>December 31, 2015</td></tr><tr><td>(in billions, except ratios)</td><td>2015</td><td>2015</td><td>2014</td><td>2015</td><td>2015</td><td>2014</td><td>2015</td><td>2014</td></tr><tr><td>Regulatory capital:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Common equity tier 1</td><td>$ 144.2</td><td>144.2</td><td>137.1</td><td>126.9</td><td>126.9</td><td>119.9</td><td></td><td></td></tr><tr><td>Tier 1</td><td>164.6</td><td>164.6</td><td>154.7</td><td>126.9</td><td>126.9</td><td>119.9</td><td></td><td></td></tr><tr><td>Total</td><td>195.2</td><td>205.6</td><td>192.9</td><td>140.5</td><td>150.0</td><td>144.0</td><td></td><td></td></tr><tr><td>Assets:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Risk-weighted</td><td>$ 1,263.2</td><td>1,303.1</td><td>1,242.5</td><td>1,100.9</td><td>1,197.6</td><td>1,142.5</td><td></td><td></td></tr><tr><td>Adjusted average (2)</td><td>1,757.1</td><td>1,757.1</td><td>1,637.0</td><td>1,584.3</td><td>1,584.3</td><td>1,487.6</td><td></td><td></td></tr><tr><td>Regulatory capital ratios:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Common equity tier 1 capital</td><td>11.42%</td><td>11.07 *</td><td>11.04</td><td>11.53</td><td>10.60 *</td><td>10.49</td><td>4.50</td><td></td></tr><tr><td>Tier 1 capital</td><td>13.03</td><td>12.63 *</td><td>12.45</td><td>11.53</td><td>10.60 *</td><td>10.49</td><td>6.00</td><td></td></tr><tr><td>Total capital</td><td>15.45 *</td><td>15.77</td><td>15.53</td><td>12.77</td><td>12.52 *</td><td>12.61</td><td>8.00</td><td></td></tr><tr><td>Tier 1 leverage (2)</td><td>9.37</td><td>9.37</td><td>9.45</td><td>8.01</td><td>8.01</td><td>8.06</td><td>4.00</td><td></td></tr></table>

 \( ^{*} \) Denotes the lowest capital ratio as determined under the Basel III Advanced and Standardized Approaches.

(1) As defined by the regulations issued by the Federal Reserve, OCC and FDIC, which apply to Wells Fargo & Company and Wells Fargo Bank, N.A.

(2) The leverage ratio consists of Tier 1 capital divided by quarterly average total assets, excluding goodwill and certain other items. The minimum leverage ratio guideline is 3% for banking organizations that do not anticipate significant growth and that have well-diversified risk, excellent asset quality, high liquidity, good earnings, effective management and monitoring of market risk and, in general, are considered top-rated, strong banking organizations.



## Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
Wells Fargo & Company:

We have audited the accompanying consolidated balance sheet of Wells Fargo & Company and Subsidiaries (the Company) as of December 31, 2015 and 2014, and the related consolidated statements of income, comprehensive income, changes in equity, and cash flows for each of the years in the three-year period ended December 31, 2015. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2015 and 2014, and the results of its operations and its cash flows for each of the years in the three-year period ended December 31, 2015, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the Company's internal control over financial reporting as of December 31, 2015, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated February 24, 2016, expressed an unqualified opinion on the effectiveness of the Company's internal control over financial reporting.



San Francisco, California
February 24, 2016



## Quarterly Financial Data

Condensed Consolidated Statement of Income - Quarterly (Unaudited)

<table><tr><td rowspan="2">(in millions, except per share amounts)</td><td colspan="6">2015</td><td colspan="2">2014</td></tr><tr><td colspan="6">Quarter ended</td><td colspan="2">Quarter ended</td></tr><tr><td>Interest income</td><td>Dec 31,</td><td>Sep 30,</td><td>Jun 30,</td><td>Mar 31,</td><td>Dec 31,</td><td>Sep 30,</td><td>Jun 30,</td><td>Jan 31,</td></tr><tr><td>Interest expense</td><td>$12,643</td><td>12,445</td><td>12,226</td><td>11,963</td><td>12,183</td><td>11,964</td><td>11,793</td><td>11,612</td></tr><tr><td>Net interest income</td><td>1,055</td><td>988</td><td>956</td><td>977</td><td>1,003</td><td>1,023</td><td>1,002</td><td>997</td></tr><tr><td>Provision for credit losses</td><td>11,588</td><td>11,457</td><td>11,270</td><td>10,986</td><td>11,180</td><td>10,941</td><td>10,791</td><td>10,615</td></tr><tr><td>Net interest income after provision for credit losses</td><td>831</td><td>703</td><td>300</td><td>608</td><td>485</td><td>368</td><td>217</td><td>325</td></tr><tr><td>Noninterest income</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Service charges on deposit accounts</td><td>1,329</td><td>1,335</td><td>1,289</td><td>1,215</td><td>1,241</td><td>1,311</td><td>1,283</td><td>1,215</td></tr><tr><td>Trust and investment fees</td><td>3,511</td><td>3,570</td><td>3,710</td><td>3,677</td><td>3,705</td><td>3,554</td><td>3,609</td><td>3,412</td></tr><tr><td>Card fees</td><td>966</td><td>953</td><td>930</td><td>871</td><td>925</td><td>875</td><td>847</td><td>784</td></tr><tr><td>Other fees</td><td>1,040</td><td>1,099</td><td>1,107</td><td>1,078</td><td>1,124</td><td>1,090</td><td>1,088</td><td>1,047</td></tr><tr><td>Mortgage banking</td><td>1,660</td><td>1,589</td><td>1,705</td><td>1,547</td><td>1,515</td><td>1,633</td><td>1,723</td><td>1,510</td></tr><tr><td>Insurance</td><td>427</td><td>376</td><td>461</td><td>430</td><td>382</td><td>388</td><td>453</td><td>432</td></tr><tr><td>Net gains (losses) from trading activities</td><td>99</td><td>(26)</td><td>133</td><td>408</td><td>179</td><td>168</td><td>382</td><td>432</td></tr><tr><td>Net gains on debt securities</td><td>346</td><td>147</td><td>181</td><td>278</td><td>186</td><td>253</td><td>71</td><td>83</td></tr><tr><td>Net gains from equity investments</td><td>423</td><td>920</td><td>517</td><td>370</td><td>372</td><td>712</td><td>449</td><td>847</td></tr><tr><td>Lease income</td><td>145</td><td>189</td><td>155</td><td>132</td><td>127</td><td>137</td><td>129</td><td>133</td></tr><tr><td>Other</td><td>52</td><td>266</td><td>(140)</td><td>286</td><td>507</td><td>151</td><td>241</td><td>115</td></tr><tr><td>Total noninterest income</td><td>9,998</td><td>10,418</td><td>10,048</td><td>10,292</td><td>10,263</td><td>10,272</td><td>10,275</td><td>10,010</td></tr><tr><td>Noninterest expense</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Salaries</td><td>4,061</td><td>4,035</td><td>3,936</td><td>3,851</td><td>3,938</td><td>3,914</td><td>3,795</td><td>3,728</td></tr><tr><td>Commission and incentive compensation</td><td>2,457</td><td>2,604</td><td>2,606</td><td>2,685</td><td>2,582</td><td>2,527</td><td>2,445</td><td>2,416</td></tr><tr><td>Employee benefits</td><td>1,042</td><td>821</td><td>1,106</td><td>1,477</td><td>1,124</td><td>931</td><td>1,170</td><td>1,372</td></tr><tr><td>Equipment</td><td>640</td><td>459</td><td>470</td><td>494</td><td>581</td><td>457</td><td>445</td><td>490</td></tr><tr><td>Net occupancy</td><td>725</td><td>728</td><td>710</td><td>723</td><td>730</td><td>731</td><td>722</td><td>742</td></tr><tr><td>Core deposit and other intangibles</td><td>311</td><td>311</td><td>312</td><td>312</td><td>338</td><td>342</td><td>349</td><td>341</td></tr><tr><td>FDIC and other deposit assessments</td><td>258</td><td>245</td><td>222</td><td>248</td><td>231</td><td>229</td><td>225</td><td>243</td></tr><tr><td>Other</td><td>3,105</td><td>3,196</td><td>3,107</td><td>2,717</td><td>3,123</td><td>3,117</td><td>3,043</td><td>2,616</td></tr><tr><td>Total noninterest expense</td><td>12,599</td><td>12,399</td><td>12,469</td><td>12,507</td><td>12,647</td><td>12,248</td><td>12,194</td><td>11,948</td></tr><tr><td>Income before income tax expense</td><td>8,156</td><td>8,773</td><td>8,549</td><td>8,163</td><td>8,311</td><td>8,597</td><td>8,655</td><td>8,352</td></tr><tr><td>Income tax expense</td><td>2,533</td><td>2,790</td><td>2,763</td><td>2,279</td><td>2,519</td><td>2,642</td><td>2,869</td><td>2,277</td></tr><tr><td>Net income before noncontrolling interests</td><td>5,623</td><td>5,983</td><td>5,786</td><td>5,884</td><td>5,792</td><td>5,955</td><td>5,786</td><td>6,075</td></tr><tr><td>Less: Net income from noncontrolling interests</td><td>48</td><td>187</td><td>67</td><td>80</td><td>83</td><td>226</td><td>60</td><td>182</td></tr><tr><td>Wells Fargo net income</td><td>$ 5,575</td><td>5,796</td><td>5,719</td><td>5,804</td><td>5,709</td><td>5,729</td><td>5,726</td><td>5,893</td></tr><tr><td>Less: Preferred stock dividends and other</td><td>372</td><td>353</td><td>356</td><td>343</td><td>327</td><td>321</td><td>302</td><td>286</td></tr><tr><td>Wells Fargo net income applicable to common stock</td><td>5,203</td><td>5,443</td><td>5,363</td><td>5,461</td><td>5,382</td><td>5,408</td><td>5,424</td><td>5,607</td></tr><tr><td>Per share information</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Earnings per common share</td><td>$ 1.02</td><td>1.06</td><td>1.04</td><td>1.06</td><td>1.04</td><td>1.04</td><td>1.02</td><td>1.07</td></tr><tr><td>Diluted earnings per common share</td><td>1.00</td><td>1.05</td><td>1.03</td><td>1.04</td><td>1.02</td><td>1.02</td><td>1.01</td><td>1.05</td></tr><tr><td>Dividends declared per common share</td><td>0.38</td><td>0.38</td><td>0.38</td><td>0.35</td><td>0.35</td><td>0.35</td><td>0.35</td><td>0.30</td></tr><tr><td>Average common shares outstanding</td><td>5,108.5</td><td>5,125.8</td><td>5,151.9</td><td>5,160.4</td><td>5,192.5</td><td>5,225.9</td><td>5,268.4</td><td>5,262.8</td></tr><tr><td>Diluted average common shares outstanding</td><td>5,177.9</td><td>5,193.8</td><td>5,220.5</td><td>5,243.6</td><td>5,279.2</td><td>5,310.4</td><td>5,350.8</td><td>5,353.3</td></tr><tr><td>Market price per common share (1)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>High</td><td>$ 56.34</td><td>58.77</td><td>58.26</td><td>56.29</td><td>55.95</td><td>53.80</td><td>53.05</td><td>49.97</td></tr><tr><td>Low</td><td>49.51</td><td>47.75</td><td>53.56</td><td>50.42</td><td>46.44</td><td>49.47</td><td>46.72</td><td>44.17</td></tr><tr><td>Quarter-end</td><td>54.36</td><td>51.35</td><td>56.24</td><td>54.40</td><td>54.82</td><td>51.87</td><td>52.56</td><td>49.74</td></tr></table>

(1) Based on daily prices reported on the New York Stock Exchange Composite Transaction Reporting System.



Average Balances, Yields and Rates Paid (Taxable-Equivalent basis) - Quarterly (1)(2) - (Unaudited)

<table><tr><td rowspan="3">(in millions)</td><td colspan="7">Quarter ended December 31,</td></tr><tr><td colspan="5">2015</td><td colspan="2">2014</td></tr><tr><td>Average balance</td><td>Yields/ rates</td><td>Interest income/ expense</td><td>Average balance</td><td>Yields/ rates</td><td>Interest income/ expense</td><td></td></tr><tr><td>Earning assets</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal funds sold, securities purchased under resale agreements and other short-term investments</td><td>$ 274,589</td><td>0.28%</td><td>$ 195</td><td>268,109</td><td>0.28%</td><td>$ 188</td><td></td></tr><tr><td>Trading assets</td><td>68,833</td><td>3.33</td><td>573</td><td>60,383</td><td>3.21</td><td>485</td><td></td></tr><tr><td>Investment securities (3):</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available-for-sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>34,617</td><td>1.58</td><td>137</td><td>19,506</td><td>1.55</td><td>76</td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>49,300</td><td>4.37</td><td>539</td><td>43,891</td><td>4.30</td><td>472</td><td></td></tr><tr><td>Mortgage-backed securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Federal agencies</td><td>102,281</td><td>2.79</td><td>712</td><td>109,270</td><td>2.78</td><td>760</td><td></td></tr><tr><td>Residential and commercial</td><td>21,502</td><td>5.51</td><td>297</td><td>24,711</td><td>5.89</td><td>364</td><td></td></tr><tr><td>Total mortgage-backed securities</td><td>123,783</td><td>3.26</td><td>1,009</td><td>133,981</td><td>3.36</td><td>1,124</td><td></td></tr><tr><td>Other debt and equity securities</td><td>52,701</td><td>3.35</td><td>444</td><td>44,980</td><td>3.87</td><td>438</td><td></td></tr><tr><td>Total available-for-sale securities</td><td>260,401</td><td>3.27</td><td>2,129</td><td>242,358</td><td>3.48</td><td>2,110</td><td></td></tr><tr><td>Held-to-maturity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities of U.S. Treasury and federal agencies</td><td>44,656</td><td>2.18</td><td>246</td><td>32,930</td><td>2.25</td><td>187</td><td></td></tr><tr><td>Securities of U.S. states and political subdivisions</td><td>2,158</td><td>6.07</td><td>33</td><td>902</td><td>4.92</td><td>11</td><td></td></tr><tr><td>Federal agency mortgage-backed securities</td><td>28,185</td><td>2.42</td><td>170</td><td>5,586</td><td>2.07</td><td>29</td><td></td></tr><tr><td>Other debt securities</td><td>4,876</td><td>1.77</td><td>22</td><td>6,118</td><td>1.81</td><td>27</td><td></td></tr><tr><td>Total held-to-maturity securities</td><td>79,875</td><td>2.35</td><td>471</td><td>45,536</td><td>2.22</td><td>254</td><td></td></tr><tr><td>Total investment securities</td><td>340,276</td><td>3.05</td><td>2,600</td><td>287,894</td><td>3.28</td><td>2,364</td><td></td></tr><tr><td>Mortgages held for sale (4)</td><td>19,189</td><td>3.66</td><td>176</td><td>19,191</td><td>3.90</td><td>187</td><td></td></tr><tr><td>Loans held for sale (4)</td><td>363</td><td>4.96</td><td>5</td><td>6,968</td><td>1.43</td><td>25</td><td></td></tr><tr><td>Loans:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commercial:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commerical and industrial - U.S.</td><td>250,445</td><td>3.25</td><td>2,048</td><td>218,297</td><td>3.32</td><td>1,825</td><td></td></tr><tr><td>Commercial and industrial - Non U.S.</td><td>47,972</td><td>1.97</td><td>239</td><td>43,049</td><td>2.03</td><td>221</td><td></td></tr><tr><td>Real estate mortgage</td><td>121,844</td><td>3.30</td><td>1,012</td><td>112,277</td><td>3.69</td><td>1,044</td><td></td></tr><tr><td>Real estate construction</td><td>21,993</td><td>3.27</td><td>182</td><td>18,336</td><td>4.33</td><td>200</td><td></td></tr><tr><td>Lease financing</td><td>12,241</td><td>4.48</td><td>136</td><td>12,268</td><td>5.35</td><td>164</td><td></td></tr><tr><td>Total commercial</td><td>454,495</td><td>3.16</td><td>3,617</td><td>404,227</td><td>3.39</td><td>3,454</td><td></td></tr><tr><td>Consumer:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Real estate 1-4 family first mortgage</td><td>272,871</td><td>4.04</td><td>2,759</td><td>264,799</td><td>4.16</td><td>2,754</td><td></td></tr><tr><td>Real estate 1-4 family junior lien mortgage</td><td>53,788</td><td>4.28</td><td>579</td><td>60,177</td><td>4.28</td><td>648</td><td></td></tr><tr><td>Credit card</td><td>32,795</td><td>11.61</td><td>960</td><td>29,477</td><td>11.71</td><td>870</td><td></td></tr><tr><td>Automobile</td><td>59,505</td><td>5.74</td><td>862</td><td>55,457</td><td>6.08</td><td>849</td><td></td></tr><tr><td>Other revolving credit and installment</td><td>38,826</td><td>5.83</td><td>571</td><td>35,292</td><td>6.01</td><td>534</td><td></td></tr><tr><td>Total consumer</td><td>457,785</td><td>4.99</td><td>5,731</td><td>445,202</td><td>5.06</td><td>5,655</td><td></td></tr><tr><td>Total loans (4)</td><td>912,280</td><td>4.08</td><td>9,348</td><td>849,429</td><td>4.27</td><td>9,109</td><td></td></tr><tr><td>Other</td><td>5,166</td><td>4.82</td><td>61</td><td>4,829</td><td>5.30</td><td>64</td><td></td></tr><tr><td>Total earning assets</td><td>$ 1,620,696</td><td>3.18%</td><td>$ 12,958</td><td>1,496,803</td><td>3.31%</td><td>$ 12,422</td><td></td></tr><tr><td>Funding sources</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest-bearing checking</td><td>$ 39,082</td><td>0.05%</td><td>$ 5</td><td>40,498</td><td>0.06%</td><td>$ 6</td><td></td></tr><tr><td>Market rate and other savings</td><td>640,503</td><td>0.06</td><td>93</td><td>593,940</td><td>0.07</td><td>99</td><td></td></tr><tr><td>Savings certificates</td><td>29,654</td><td>0.54</td><td>41</td><td>35,870</td><td>0.80</td><td>72</td><td></td></tr><tr><td>Other time deposits</td><td>49,806</td><td>0.52</td><td>64</td><td>56,119</td><td>0.39</td><td>55</td><td></td></tr><tr><td>Deposits in foreign offices</td><td>107,094</td><td>0.14</td><td>38</td><td>99,289</td><td>0.15</td><td>37</td><td></td></tr><tr><td>Total interest-bearing deposits</td><td>866,139</td><td>0.11</td><td>241</td><td>825,716</td><td>0.13</td><td>269</td><td></td></tr><tr><td>Short-term borrowings</td><td>102,915</td><td>0.05</td><td>12</td><td>64,676</td><td>0.12</td><td>19</td><td></td></tr><tr><td>Long-term debt</td><td>190,861</td><td>1.49</td><td>713</td><td>183,286</td><td>1.35</td><td>620</td><td></td></tr><tr><td>Other liabilities</td><td>16,453</td><td>2.14</td><td>88</td><td>15,580</td><td>2.44</td><td>96</td><td></td></tr><tr><td>Total interest-bearing liabilities</td><td>1,176,368</td><td>0.36</td><td>1,054</td><td>1,089,258</td><td>0.37</td><td>1,004</td><td></td></tr><tr><td>Portion of noninterest-bearing funding sources</td><td>444,328</td><td></td><td></td><td>407,545</td><td>—</td><td>—</td><td></td></tr><tr><td>Total funding sources</td><td>$ 1,620,696</td><td>0.26</td><td>1,054</td><td>1,496,803</td><td>0.27</td><td>1,004</td><td></td></tr><tr><td>Net interest margin and net interest income on a taxable-equivalent basis (5)</td><td></td><td>2.92%</td><td>$ 11,904</td><td></td><td>3.04%</td><td>$ 11,418</td><td></td></tr><tr><td>Noninterest-earning assets</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and due from banks</td><td>$ 17,804</td><td></td><td></td><td>16,932</td><td></td><td></td><td></td></tr><tr><td>Goodwill</td><td>25,580</td><td></td><td></td><td>25,705</td><td></td><td></td><td></td></tr><tr><td>Other</td><td>123,207</td><td></td><td></td><td>124,320</td><td></td><td></td><td></td></tr><tr><td>Total noninterest-earning assets</td><td>$ 166,591</td><td></td><td></td><td>166,957</td><td></td><td></td><td></td></tr><tr><td>Noninterest-bearing funding sources</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Deposits</td><td>$ 350,670</td><td></td><td></td><td>324,080</td><td></td><td></td><td></td></tr><tr><td>Other liabilities</td><td>65,224</td><td></td><td></td><td>65,672</td><td></td><td></td><td></td></tr><tr><td>Total equity</td><td>195,025</td><td></td><td></td><td>184,750</td><td></td><td></td><td></td></tr><tr><td>Noninterest-bearing funding sources used to fund earning assets</td><td>(444,328)</td><td></td><td></td><td>(407,545)</td><td></td><td></td><td></td></tr><tr><td>Net noninterest-bearing funding sources</td><td>$ 166,591</td><td></td><td></td><td>166,957</td><td></td><td></td><td></td></tr><tr><td>Total assets</td><td>$ 1,787,287</td><td></td><td></td><td>1,663,760</td><td></td><td></td><td></td></tr></table>

(1) Our average prime rate was 3.29% and 3.25% for the quarters ended December 31, 2015 and 2014, respectively. The average three-month London Interbank Offered Rate (LIBOR) was 0.41% and 0.24% for the same quarters, respectively.

(2) Yield/rates and amounts include the effects of hedge and risk management activities associated with the respective asset and liability categories.

(3) Yields and rates are based on interest income/expense amounts for the period, annualized based on the accrual basis for the respective accounts. The average balance amounts represent amortized cost for the periods presented.

(4) Nonaccrual loans and related income are included in their respective loan categories.

(5) Includes taxable-equivalent adjustments of $316 million and $238 million for the quarters ended December 31, 2015 and 2014, respectively, primarily related to tax-exempt income on certain loans and securities. The federal statutory tax rate was 35% for the periods presented.



<table><tr><td>ABS</td><td>Asset-backed securities</td><td>GSE</td><td>Government-sponsored entity</td></tr><tr><td>ACL</td><td>Allowance for credit losses</td><td>G-SIB</td><td>Globally systemic important bank</td></tr><tr><td>ALCO</td><td>Asset/Liability Management Committee</td><td>HAMP</td><td>Home Affordability Modification Program</td></tr><tr><td>ARM</td><td>Adjustable-rate mortgage</td><td>HUD</td><td>U.S. Department of Housing and Urban Development</td></tr><tr><td>ASC</td><td>Accounting Standards Codification</td><td>LCR</td><td>Liquidity coverage ratio</td></tr><tr><td>ASU</td><td>Accounting Standards Update</td><td>LHFS</td><td>Loans held for sale</td></tr><tr><td>AUA</td><td>Assets under administration</td><td>LIBOR</td><td>London Interbank Offered Rate</td></tr><tr><td>AUM</td><td>Assets under management</td><td>LIHTC</td><td>Low-Income Housing Tax Credit</td></tr><tr><td>AVM</td><td>Automated valuation model</td><td>LOCOM</td><td>Lower of cost or market value</td></tr><tr><td>BCBS</td><td>Basel Committee on Bank Supervision</td><td>LTV</td><td>Loan-to-value</td></tr><tr><td>BHC</td><td>Bank holding company</td><td>MBS</td><td>Mortgage-backed security</td></tr><tr><td>CCAR</td><td>Comprehensive Capital Analysis and Review</td><td>MHA</td><td>Making Home Affordable programs</td></tr><tr><td>CD</td><td>Certificate of deposit</td><td>MHFS</td><td>Mortgages held for sale</td></tr><tr><td>CDO</td><td>Collateralized debt obligation</td><td>MSR</td><td>Mortgage servicing right</td></tr><tr><td>CDS</td><td>Credit default swaps</td><td>MTN</td><td>Medium-term note</td></tr><tr><td>CET1</td><td>Common Equity Tier 1</td><td>NAV</td><td>Net asset value</td></tr><tr><td>CFTC</td><td>U. S. Commodity Futures Trading Commission</td><td>NPA</td><td>Nonperforming asset</td></tr><tr><td>CLO</td><td>Collateralized loan obligation</td><td>OCC</td><td>Office of the Comptroller of the Currency</td></tr><tr><td>CLTV</td><td>Combined loan-to-value</td><td>OCI</td><td>Other comprehensive income</td></tr><tr><td>CMBS</td><td>Commercial mortgage-backed securities</td><td>OTC</td><td>Over-the-counter</td></tr><tr><td>CPP</td><td>Capital Purchase Program</td><td>OTTI</td><td>Other-than-temporary impairment</td></tr><tr><td>CRE</td><td>Commercial real estate</td><td>PCI Loans</td><td>Purchased credit-impaired loans</td></tr><tr><td>DOJ</td><td>U. S. Department of Justice</td><td>PTPP</td><td>Pre-tax pre-provision profit</td></tr><tr><td>DPD</td><td>Days past due</td><td>RBC</td><td>Risk-based capital</td></tr><tr><td>ESOP</td><td>Employee Stock Ownership Plan</td><td>RMBS</td><td>Residential mortgage-backed securities</td></tr><tr><td>FAS</td><td>Statement of Financial Accounting Standards</td><td>ROA</td><td>Wells Fargo net income to average total assets</td></tr><tr><td>FASB</td><td>Financial Accounting Standards Board</td><td>ROE</td><td>Wells Fargo net income applicable to common stock</td></tr><tr><td>FDIC</td><td>Federal Deposit Insurance Corporation</td><td></td><td>to average Wells Fargo common stockholders&#x27; equity</td></tr><tr><td>FFELP</td><td>Federal Family Education Loan Program</td><td>RWAs</td><td>Risk-weighted assets</td></tr><tr><td>FHA</td><td>Federal Housing Administration</td><td>SEC</td><td>Securities and Exchange Commission</td></tr><tr><td>FHFA</td><td>Federal Housing Finance Agency</td><td>S&amp;P</td><td>Standard &amp; Poor&#x27;s Ratings Services</td></tr><tr><td>FHLB</td><td>Federal Home Loan Bank</td><td>SPE</td><td>Special purpose entity</td></tr><tr><td>FHLMC</td><td>Federal Home Loan Mortgage Corporation</td><td>TARP</td><td>Troubled Asset Relief Program</td></tr><tr><td>FICO</td><td>Fair Isaac Corporation (credit rating)</td><td>TDR</td><td>Troubled debt restructuring</td></tr><tr><td>FNMA</td><td>Federal National Mortgage Association</td><td>VA</td><td>Department of Veterans Affairs</td></tr><tr><td>FRB</td><td>Board of Governors of the Federal Reserve System</td><td>VaR</td><td>Value-at-Risk</td></tr><tr><td>GAAP</td><td>Generally accepted accounting principles</td><td>VIE</td><td>Variable interest entity</td></tr><tr><td>GNMA</td><td>Government National Mortgage Association</td><td></td><td></td></tr></table>



## Stock Performance

These graphs compare the cumulative total stockholder return and total compound annual growth rate (CAGR) for our common stock (NYSE: WFC) for the five- and ten-year periods ended December 31, 2015, with the cumulative total stockholder returns for the same periods for the Keefe, Bruyette and Woods (KBW) Total Return Bank Index (KBW Nasdaq Bank Index (BKX)) and the S&P 500 Index.

The cumulative total stockholder returns (including reinvested dividends) in the graphs assume the investment of $100 in Wells Fargo’s common stock, the KBW Nasdaq Bank Index and the S&P 500 Index.








## Wells Fargo & Company

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.8 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through 8,700 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 36 countries to support customers who conduct business in the global economy. With approximately 265,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 30 on Fortune’s 2015 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Wells Fargo perspectives are also available at Wells Fargo Blogs and Wells Fargo Stories.

## Common stock

Wells Fargo & Company is listed and trades on the New York Stock Exchange: WFC

5,092,128,810 common shares outstanding (12/31/15)

## Stock purchase and dividend reinvestment

You can buy Wells Fargo stock directly from Wells Fargo, even if you’re not a Wells Fargo stockholder, through optional cash payments or automatic monthly deductions from a bank account. You can also have your dividends reinvested automatically. It’s a convenient, economical way to increase your Wells Fargo investment.

Call 1-877-840-0492 for an enrollment kit including a plan prospectus.

## Form 10-K

We will send Wells Fargo’s 2015 Annual Report on Form 10-K (including the financial statements filed with the Securities and Exchange Commission) free to any stockholder who asks for a copy in writing. Stockholders also can ask for copies of any exhibit to the Form 10-K. We will charge a fee to cover expenses to prepare and send any exhibits. Please send requests to: Corporate Secretary, Wells Fargo & Company, One Wells Fargo Center, MAC D1053-300, 301 S. College Street, 30th Floor, Charlotte, North Carolina 28202.

## SEC filings

Our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports are available free of charge on our website (www.wellsfargo.com) as soon as practical after they are electronically filed with or furnished to the SEC. Those reports and amendments are also available free of charge on the SEC’s website at www.sec.gov.

## Forward-looking statements

This Annual Report contains forward-looking statements about our future financial performance and business. Because forward-looking statements are based on our current expectations and assumptions regarding the future, they are subject to inherent risks and uncertainties. Do not unduly rely on forward-looking statements as actual results could differ materially from expectations. Forward-looking statements speak only as of the date made, and we do not undertake to update them to reflect changes or events that occur after that date. For information about factors that could cause actual results to differ materially from our expectations, refer to the discussion under “Forward-Looking Statements” and “Risk Factors” in the Financial Review portion of this Annual Report.

## Independent registered public accounting firm

KPMG LLP
San Francisco, California
1-415-963-5100

## Contacts

Investor Relations
1-415-371-2921
investorrelations@wellsfargo.com

Shareowner Services and
Transfer Agent
Wells Fargo Shareowner Services
P.O. Box 64854
St. Paul, Minnesota 55164-0854
1-877-840-0492
www.shareowneronline.com

Annual Stockholders' Meeting
8:00 a.m. Mountain Time
Tuesday, April 26, 2016
Hyatt Regency at Gainey Ranch
7500 East Doubletree Ranch Road
Scottsdale, Arizona 85258

## Strong for our customers and communities

## Company

10th
Biggest Public Company
in the World \( ^{1} $  (2015) Forbes

7th
Most Respected Company
in the World (2015) Barron's

30th
Biggest Company by Revenue
in the U.S. (2015) Fortune

22nd
Most Admired Company
in the World (2015) Fortune

2015 CEO of the Year
Morningstar Inc.

Best Global and U.S. Bank (2015)
The Banker magazine

Best Bank in the U.S.
(2012 – 2015) Euromoney

#1 in Overall Institutional
Satisfaction among Global
Financial Institutions
(2012 – 2015)
FMetrix Global Stats

 \( ^{1} \)  Based on sales, profits, assets, and market value.

Best Bank for Payments and Collections (North America)
(2010 – 2015)
Global Finance magazine

## Brand

Most Valuable Bank Brand in World (2013 – 2015)
Brand Finance \( ^{®} \) 

## Innovation leadership

Best Digital Bank
in North America
(World’s Best Corporate/
Institutional Digital
Banks, 2015)
Global Finance magazine

North America: Best in Mobile Banking, Best Investment Services, Best Website Design, Best Information Security Initiatives; Global: Best in Social Media (World's Best Corporate/Institutional Digital Banks in North America, 2015) Global Finance magazine
#2 in Overall Mobile Performance, Ease of Use, and Quality & Availability (3Q 2015)
Keynote Competitive Research

## Diversity

Top Company
#1 for Lesbian, Gay, Bisexual,
and Transgender (LGBT)
Employees (2015) DiversityInc

7th Top Company
For Veterans (2015) DiversityInc

11th Top Company
For Diversity (2015) DiversityInc

8th Best Company
For Latinas (2015) LATINA Style

Perfect Score – 100
Corporate Equality Index
(2016, 13th year)
Human Rights Campaign

Among Top 50 Employers by Readers' Choice (2015)
CAREERS & the disABLED

Corporate social responsibility

#1
Largest workplace employee giving campaign in the U.S. for seventh consecutive year, based on 2015 donations United Way Worldwide

Perfect Score 100
S&P 500 Climate Disclosure
Leadership Index (2015)
Carbon Disclosure Project



## Wells Fargo’s extensive network



*Number of domestic and global locations

## In supporting homeowners and consumers

## #1

Retail mortgage lender (2015)
Inside Mortgage Finance

## #1

Home loan originator to minority and low- to moderate-income borrowers, and in low- to moderate-income neighborhoods (2014) HMDA data

## #1

Mortgage servicer (2015)
Inside Mortgage Finance

## #2

Overall auto lender
(2015 excluding leases)
AutoCount

## #1

Used auto lender
(2015)
AutoCount

## #1

Provider of private student loans among banks (2015)
Company and competitor reports

## #2

Provider of student loans
overall (2015) Company and
competitor reports

## In helping small businesses

## #1

Small business lender
(U.S., in dollars, 2014)
Community Reinvestment Act
government data

## #1

SBA 7(a) lender in dollars and units (2015) Small Business Administration federal fiscal year-end data

## In insurance

Best Insurance Broker in the U.S.
(2015) Global Finance magazine

## In treasury management

## #1

Fastest Wholesale Lockbox
Network in the U.S. (Fall 2015)
Phoenix-Hecht Mail Study

## In commercial banking

## #1

Most new lead banking
relationships with middle-market
companies (2015)
TNS Choice Awards \( ^{2} \) 

## In commercial real estate

## #1

In total commercial real estate
originations in the U.S. (2015)
MBA Commercial/Multifamily
Mortgage Origination Rankings

## #1

Largest servicing portfolio of commercial real estate loans in the U.S. (Year-end 2015)
MBA Commercial/Multifamily Mortgage Servicer Rankings

## #1

Affordable housing lender (2015)
MBA Commercial/Multifamily
Originations Rankings

## #1

U.S. Bank Lender of the Year
(2014 – 2015) Real Estate
Capital Awards

## In wealth and
investment management

## #2 in U.S.

Annuity sales (2014)
Transamerica Roundtable Survey

## #3 in U.S.

Full-service retail brokerage provider (4Q15) Company and competitor reports

## #4 in U.S.

Wealth management provider,
assets under management of
accounts greater than $5 million
(2015) Barron's

## #6 in U.S.

IRA provider (4Q15)
Cerulli Associates

## #8 in U.S.

Institutional retirement plan
record keeper, based on
assets as of 12/31/14 (2015)
PLANSPONSOR magazine

## #9 internationally

Family wealth provider (2014)
Bloomberg



## Our Vision:

We want to satisfy our customers' financial needs and help them succeed financially.

## Nuestra Visión:

Queremos satisfacer las necesidades financieras de nuestros clientes y ayudarles a alcanzar el éxito financiero.

## 我們的願景：

我們希望滿足客戶的理財需求，並協助他們取得財務上的成功。

## Notre Vision:

Satisfaire les besoins financiers de nos clients et les aider à réussir financièrement.



Powered by TCPDF (www.tcpdf.org)