The Charles Schwab Corporation (SCHW, NYSE)
Industry: Capital Markets
Annual report, fiscal year 2020






# “Through Clients’ Eyes”

# Principles that
drive our actions
for growth

The Charles Schwab Corporation (NYSE: SCHW) is a financial services firm with a history of innovating and advocating for individual investors and the advisors and institutions who serve them.

In addition to historical information, this Annual Report to Stockholders contains “forward-looking statements,” which are identified by words such as “believe,” “expect,” “will,” “may,” “should,” “could,” “can,” “are,” “continue,” “growth,” “remain,” “drive,” “sustain,” “enhance,” “estimate,” “potential,” “target,” “on track,” “deliver,” “outcome,” “build,” “plan,” “commitment,” “position,” “lead,” “consistent,” “investment,” “outlook,” “improve,” “opportunity,” “assumption,” “illustrate,” “trajectory,” “ensure,” “ongoing,” “balance,” “trend,” “progress,” “formula,” and other similar expressions. In addition, any statements that refer to expectations, projections, or other characterizations of future events or circumstances are forward-looking statements. These forward-looking statements, which reflect management’s beliefs, objectives, and expectations as of the date hereof, are estimates based on the best judgment of the company’s senior management. These statements relate to, among other things: growth in the company’s client base, accounts, assets, revenues, earnings, and profits; investments and spending to fuel and support growth, improve client service, and drive scale and efficiency; expected benefits from the TD Ameritrade and other recently completed acquisitions; and estimates and timing for transaction-related expenses, the TD Ameritrade integration and achievement of expected cost synergies (See “Letter from the Chief Executive Officer” and “Letter from the Chief Financial Officer”); disruptive actions; stockholder value; personalized investment solutions; and digital transformation; (See “Letter from the Chief Executive Officer”); capital management; revenue diversification; 2021 outlook, including core assumptions, client activity drivers, and illustrative revenue outcomes; BDA migrations; revenue sensitivities; expense growth; Tier 1 Leverage Ratio operating objective; opportunities; key strategic initiatives; and long-term financial formula; (See “Letter from the Chief Financial Officer”). Achievement of the expressed beliefs, objectives, and expectations described in these statements is subject to risks and uncertainties that could cause actual results to differ materially from the expressed beliefs, objectives, and expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of March 4, 2021 (or such earlier date as may be specified herein). See “Forward-Looking Statements” in Management’s Discussion and Analysis of Financial Condition and Results of Operations on page 27 in the Form 10-K for a discussion of important factors that may cause such differences.



Trust is everything. Earned over time. Lost in an instant. We will focus on anything we do or don’t do that builds or undermines trust and our relationship with clients.

Price matters. More than ever. And in our industry more than most. We will leverage our scale to deliver industry-leading pricing without prospects or clients having to ask or negotiate.

Clients deserve efficient experiences. Every time. We will respect our clients' time by ensuring that every interaction a client has with us is simple and easy.

Every prospective or existing client is critical to our future growth. No matter how large or small. We will value and delight them at each possible opportunity.

Actions matter more than words. Clients, press, influencers, and employees will give credit to what we do vs. what we say. We will challenge everything we do to ensure it is consistent with what we believe and say about ourselves.

## Table of contents

02 Letter From the CEO / 08 Industry and Employer of Choice Recognition
10 Letter From the CFO / 16 Financial Highlights / 17 Growth in Client Assets and Accounts
18 Executive Management / 19 Form 10-K / i Board of Directors / ii Corporate Information



# A Time for Gratitude

Thank you!

This may seem like an unusual way to open my 13 \( ^{th} \)  Annual Report letter to you, my fellow stockholders. But in many ways, this simple but sincere expression sums up how I think about the very difficult year we all faced—with deep gratitude for all the people who helped us persevere in 2020.

Thank you to our clients for entrusting us with record levels of net new assets and new accounts.

Thank you to our stockholders for focusing on the long-term opportunities ahead, despite a volatile year and another round of ZIRP (zero interest rate policy) implemented by the Federal Reserve.

And thank you to our employees for their diligent commitment to serving others while balancing the health and safety of their own families.

While I am grateful for much in 2020, I cannot discuss this past year without first acknowledging both the pain and tragedy that the COVID-19 pandemic has inflicted on so many of our clients, colleagues, vendors, and partners; as well as the tensions that exist in our country—politically, racially, and otherwise. For over 40 years, your company has stood as a beacon of inclusion, opportunity, and respect for all. This commitment has never been more important than right now, as we continue fulfilling our long-standing strategy of seeing the world “Through Clients’ Eyes.”

As in past years, my goal for this annual letter is to be clear and straightforward—using minimal jargon, corporate speak, and trendy buzzwords. The litmus test for my letter is whether it reads as if I were corresponding with a business partner who has been out of touch for the past year. As always, please let me know if I’ve achieved this goal.

2020 was a year of incredible challenges. Volatile equity markets tested the patience of even the most experienced investors, and the collapse in interest rates to record lows made conservative investing difficult. Ultimately, the equity markets provided strong returns in 2020, although much of the return was concentrated in a modest number of stocks. For the year, the S&P 500 \( ^{®} \)  Index gained 16.3%, while the NASDAQ \( ^{®} \)  gained 43.6% and the Dow Jones Industrial Average \( ^{®} \)  only 7.2% compared to the year before—illustrating the concentrated nature of results in 2020.

Our stockholders experienced similar volatility in 2020. SCHW began the year at $47.56 and fell as low as $28.00 before ending the year at $53.04. Stockholder returns were further boosted by our regular dividend payments.

For over 40 years, your company has stood as a beacon of inclusion, opportunity, and respect for all.



## 2020–The Golden Rule

Just as my goal for this annual letter is to be clear and straightforward, our corporate-wide strategy adheres to a similar concept—the Golden Rule. As I have said many times, if we serve clients and prospects the way we would want to be served, they inevitably choose to do more business with us. We refer to this strategy as “Through Clients’ Eyes.” Put simply, it means that we try to operate your company by looking at all our actions from the perspective of our clients. And we execute this strategy through a concept we call “The Virtuous Cycle.”




## Schwab's “Virtuous Cycle”



Note: All growth metrics are 2020 vs. 2016.
Financial results include TD Ameritrade from October 6, 2020, forward.



“The Virtuous Cycle” recognizes and rewards our clients, employees, stockholders, and communities in a way that reinforces the benefits of continuing to work with Schwab over time. This type of long-term thinking defines the way we operate at Schwab. We strive to make decisions that will benefit all our constituencies—for years to come.

Did this approach work in 2020? Can it work during a global pandemic? Can it work in a world that’s changing rapidly before us? Yes. It can and it does. Because serving others as we would want to be served is timeless. And as a result of this approach, clients continue to reward us by investing their hard-earned money with us at impressive levels.

2020 results for Charles Schwab only: \( ^{1} \) 

■ New-to-firm households in our retail business of over 1,500,000

■ New brokerage and banking accounts of over 3,700,000

■ 389 million client trades, with a daily average of 1.5 million

■ Core net new client assets of $254.8 billion

■ Total client assets reached $4.9 trillion

2020 combined results for Charles Schwab and TD Ameritrade: \( ^{2} \) 

■ New-to-firm households in our retail business of over 3,500,000

■ New brokerage and banking accounts of over 7,600,000

■ 1.3 billion client trades, with a daily average of 5.3 million

■ Core net new client assets of $387.2 billion

■ Total client assets reached $6.7 trillion

When I pause to look back at 2020, I see that our business year was defined by three factors:

1. The priority we placed on the safety and health of our employees during the COVID-19 pandemic;

2. The closing of four important acquisitions and the subsequent integration efforts; and

3. Extraordinary organic growth of client assets and its accompanying challenges.



 \( ^{1} $ 2020 Schwab only includes USAA and excludes TDA through December 31, 2020.

 \( ^{2} $ 2020 combined results shown on a pro forma combined company basis.

 \( ^{3} \) Includes assets related to TD Ameritrade from October 6, 2020, forward.

When the pandemic hit, our tech team did the impossible—they had almost all our employees working remotely within days (right alongside their kids).



## COVID-19 and our employees

If someone would have asked me in January 2020 to estimate the time it would take for us to enable over 95% of our employees to work remotely, my best estimate would have been measured in years—not months, weeks, or even days. And yet, as the pandemic hit the world in full force in March, our technology team accomplished something I did not think possible. Within days, almost all our employees were working remotely.

But ensuring the safety of our employees through remote work was only the beginning. We provided special one-time cash payments to help our non-officer employees deal with unique pandemic-related expenses; we delivered thousands of high-end workstations and pieces of equipment to employees' homes; and we implemented a program to offset the cost of broadband and related necessities inherent in working from home. We also made a commitment not to eliminate any employees' jobs in 2020 as a result of the pandemic.

We took these steps because we know that we can only see “Through Clients’ Eyes” when our employees know that we prioritize their well-being. There is a famous saying that “culture eats strategy for breakfast.” In 2020, culture and commitment were clearly put to the test. I am proud to say I believe our people passed that test, maybe even with honors.

As we look to the future, with vaccines for COVID-19 delivered by the millions, we are planning for a new world of work-location flexibility. Although some positions will eventually be required to return to our offices daily, other positions will be afforded more work-location flexibility. It’s still too early to have more specifics, but it is safe to say it is unlikely we will return to the work-location model that we operated under pre-pandemic.



## Important acquisitions and subsequent integration efforts

<table><tr><td><img src="imgs/img_in_image_box_300_300_400_420.jpg" ></td><td>WASMER SCHROEDER™</td><td>motif.®</td><td>D Ameritrade®</td></tr><tr><td>May 26, 2020
Acquired 1M+ new accounts with ~$80 billion in assets
Referral program is live and first product made available at Schwab</td><td>July 1, 2020
Acquired a leader in fixed income separately managed accounts with an established track record
$10.7B of client assets⁴ across a lineup of tax-exempt and taxable strategies</td><td>June 23, 2020
Acquired technology and intellectual property related to customized thematic portfolio
~30 new employees across technology and investment</td><td>October 6, 2020
Added 14.5M accounts with $1.6 trillion in assets as of September 30, 2020
Integration underway and continue to target expense saves of $1.8B-$2.0B</td></tr><tr><td><img src="imgs/img_in_image_box_300_600_400_720.jpg" >
Scale &amp; Efficiency</td><td>Monetization</td><td><img src="imgs/img_in_image_box_1004_600_1104_720.jpg" >
Monetization</td><td><img src="imgs/img_in_image_box_2500_600_2600_720.jpg" ></td></tr></table>

In 2020, we closed on four important acquisitions:

1. The brokerage and wealth management business of USAA;

2. Wasmer, Schroeder & Company LLC (Wasmer Schroeder), a nationally recognized firm in fixed income money management;

3. The technology of Motif, along with hiring much of their staff; and

4. TD Ameritrade Holding Corporation (TD Ameritrade).

Each of these transactions plays a key role in implementing our “Through Clients’ Eyes” strategy.

Few companies can rival USAA for their commitment to service and the loyalty of their members (customers). When presented with the opportunity to acquire the brokerage and wealth management business of USAA and build a long-term referral relationship, we were ecstatic. Not only did we add over one million new client accounts and $80 billion in client assets; over 400 talented and capable former USAA employees also joined Schwab. We expect the USAA-Schwab relationship to pay dividends for years to come, with USAA successfully referring members to Schwab for their investing needs.

Wasmer Schroeder is recognized throughout the industry for managing the fixed income investing needs of long-term investors and retirees. With approximately 10,000 Americans reaching age 65 every day and over 45 million Americans currently receiving Social Security, the importance of fixed income investing has never been greater. Today, we fulfill almost all our clients' fixed income portfolio management needs through third-party asset managers. With Wasmer Schroeder™ Strategies now part of Charles Schwab Investment Management, we will be able to offer similar solutions that meet client needs and frequently do so at a lower cost to our clients, all while adding to Schwab's financial results.

The acquisition of Motif’s technology and the hiring of much of their staff are consistent with our planning for the future of investing. We believe personalization at the individual investor level will define investing over the coming decades. Some investors will want to focus on certain investing themes (e.g., robotics, artificial intelligence, gene-driven therapies, etc.); others will want their investments to reflect their personal political or societal views; and others will want to capture the benefits of indexing while still owning individual stocks. In all these cases and more, the technology developed by Motif will play a key role in delivering personalization to Schwab clients at an outstanding value.

The acquisition of TD Ameritrade is the single largest brokerage acquisition in history. The deal had an initial transaction value of $26 billion, which decreased to $22 billion at the time of closing as our respective stock prices fluctuated. At the time of closing, TD Ameritrade had 14.5 million client accounts and $1.6 trillion in client assets. Of equal importance, we acquired several outstanding client platforms and welcomed thousands of dedicated and talented TD Ameritrade employees to Schwab. Together, Schwab and TD Ameritrade serve over 29 million brokerage accounts and $6.7 trillion in client assets. But to quote our founder, Chuck Schwab: “The merger is not about being the biggest. To me, it’s about being the strongest.” We believe this combination puts us on the path to being the optimal firm for investors and investment advisors to meet the challenges of investing in the coming years. We expect to complete our integration—a wide-reaching initiative encompassing staffing, systems, facilities, and more—by the fall of 2023.




 \( ^{5} \) Account growth shown on a pro forma combined company basis.

## Extraordinary growth and its
accompanying challenges

Records, records, and more records. 2020 delivered records in almost every client metric. Combined, Schwab and TD Ameritrade added over six million new brokerage accounts.

These results are a testament to a successful strategy: Companies focused on serving others as we would like to be served, and employees dedicated to serving others. But this type of growth was not without challenges and disappointments.

In 2020, Investor’s Business Daily named Schwab the Most Trusted Online Broker, and J.D. Power ranked Schwab #1 for DIY Self-Directed Investor Satisfaction. We are grateful for these honors, but we also know that recognition like this is fleeting. Our real reputation with each client is only as good as our last interaction with that client. And we know we can do better.

Frankly, on several occasions in 2020, we were overwhelmed by the volume of client engagement and phone calls. Despite our best efforts to plan for spikes in volumes, we did not anticipate volumes that oftentimes were multiples of the highest volume we had ever witnessed before. Our employees responded heroically—front-line staff, in particular—working unprecedented overtime hours to serve our clients. The combination of these volumes, however, with the inevitable impact on efficiency caused by so many of our employees working from home, resulted in service quality that did not consistently meet the high levels our clients deserve. We expect more of ourselves.

“Clients continue to reward us by investing their hard-earned money with us at impressive levels.”

For example, in 2019 at Schwab we answered investor client phone calls, on average, in less than 30 seconds. In 2020 that number was just below two minutes. And at times of peak volumes, it could take us even longer—sometimes far longer. From a system standpoint, in 2019 our downtimes could be measured in hundredths of a percent. In 2020, we fell just below 99.9% in system availability. These figures might not sound like much, but they matter to our clients, and they are unacceptable to us. At Schwab, we believe that if you’re a client trying to reach us by phone or trying to make a trade on your computer or mobile device—and we are not there to serve you—we have not met the high standards of service that you expect from us—and which we expect from ourselves.

To help address these challenges, we:

- Continue to invest in our digital transformation that enables greater self-service for routine service needs;

• Are reorienting parts of our workforce; and

• Are hiring thousands of employees dedicated to client service.

We are also spending hundreds of millions of dollars on technology and infrastructure. It may take some time, but we’re working aggressively to restore service levels to the industry-leading place all our clients expect and deserve—whether they are investors or those who serve them.

## Conclusion

Thirteen times I have been honored to write to you, our valued stockholders, about the state of your company. Through the years, we have experienced some amazing times. The financial crisis, years of zero interest rates, stock prices in the $12 range as well as the $60 range, record levels of growth, and significant acquisitions. But nothing that has come before can compare to 2020.

Whether we focus on the social and racial strife, the bruising political campaigns, or the COVID-19 pandemic–2020 was a year that has impacted us all and changed us all. I’ve changed myself–to have an even greater awareness than before of the




Though some employees will eventually have to return to our offices daily, other positions will be afforded more work-location flexibility.

impact of the color of one’s skin on their life and opportunities, a deeper appreciation for the momentous gaps in how people view capitalism in our country, and a heartfelt sense of gratitude for those first responders and frontline health care workers who have sacrificed so much in the service of others’ health and safety.

I see our continued success, despite a year like 2020, as a testament to the approach your company has employed for decades:

• A business model rooted in the people we serve and a commitment to serve them the way we would want to be served

• A vision for making investing easier and more accessible for everyone

• A belief in managing your company with passion and integrity, to ensure we are using our strength to protect the assets under our care

It is, after all, other people’s money we have been entrusted with—a responsibility we take very seriously.

I opened this letter by expressing my gratitude to so many, and I’d like to close it by doing the same.
I’m grateful for each and every one of our clients—no matter how large or how small. The trust you place in Schwab is humbling.

I’m grateful for each and every one of our stockholders—the ones who push us and challenge us, the ones who support our efforts and strategies, and all of those somewhere in between.

I’m grateful for our employees. Their dedication, their selflessness, and their willingness to go beyond what is expected for our clients are always an inspiration to me.

And I’d like to add one more special expression of gratitude—to our founder and Chairman, Chuck Schwab. Chuck, your vision over 40 years ago to start an investment firm to serve the average American and to make investing more accessible to everyone has become a reality. Almost 30 million clients have proven the worth of your vision. You have made a difference for so many. On behalf of our clients, our stockholders, and our employees—thank you.

Warmly,



Walt Bettinger
March 4, 2021

linkedin.com/in/waltbettinger
twitter.com/waltbettinger




2020 Highest in
Investor Satisfaction
With DIY Self-Directed
Services, Two Years
in a Row
J.D. Power

Charles Schwab received the highest numerical score in the DIY segment of the J.D. Power 2019–2020 U.S. Self-Directed Investor Satisfaction Studies of investors' satisfaction who use self-directed investment firms. Visit jdpower.com/awards.

## 2020 One of the Top
Brokers Overall

Investor's Business Daily

Schwab was rated #1 in Website Security and Broad Choice of Investments, and #2 for Best Overall Customer Experience in the 2020 Investor's Business Daily Best Online Brokers Survey.

From Investor's Business Daily, January 27, 2020, ©2020 Investor's Business Daily, Inc. All rights reserved. Used by permission and protected by the Copyright Laws of the United States. The printing, copying, redistribution, or retransmission of this Content without express written permission is prohibited. The ratings are based entirely on input of brokers' customers. Investor's Business Daily (IBD) and polling partner TechnoMetrica Market Intelligence surveyed more than 4,000 investors, asking them to rate their primary online broker in the 15 performance categories. Ten online brokers were included in the analysis, and the top five brokers overall and in each category were recognized as "Best Online Brokers" award winners. For further information on how the ratings were calculated, see IBD's Criteria and Methodology.

## 2020 Best In
Class Overall

StockBrokers.com
Annual Review

Schwab was ranked #3 in “Best in Class” Overall in 2020 by StockBrokers.com. Schwab was also ranked “Best in Class” in Best Brokers for IRA Accounts, Best Discount Stock Brokers, Best Options for Trading Platform, and Best for Penny Stocks Trading.

StockBrokers.com: “2020 Online Broker Review,” published January 2020. Participation is required to be included. All broker participants were assessed on 236 different variables across eight core areas: Commissions & Fees, Customer Service, Platforms & Tools, Research, Ease of Use, Offering of Investments, Education, and Mobile Trading. All categories, with the exception of “Banking,” are factored in to the overall ranking. Star ratings are out of five possible stars and are based on a calculation that combines the variable assessment with an opinion score from 1–10, with 10 “very good” in StockBrokers.com’s opinion. A “Best in Class” designation means finishing in the top five brokers for that category. Industry Awards are awarded based on the opinions of StockBrokers.com’s research team. Read our 2020 Review. For further information on how the ratings were calculated, see StockBrokers.com’s “How We Test.”

## 2020 Most Trusted
Online Broker

Investor's Business Daily

Schwab was named #1 Online Broker Overall by Investor's Business Daily, ranking #1 in Price Component and #1 in Online Broker Trust Index.

From Investor's Business Daily, October 12, 2020, ©2020 Investor's Business Daily, Inc. All rights reserved. Used by permission and protected by the Copyright Laws of the United States. The printing, copying, redistribution, or retransmission of this Content without express written permission is prohibited. Results based on an Investor's Business Daily (IBD) and TechnoMetrica study, which measures consumers' trust toward financial companies and ranks the companies objectively. A total of 4,297 IBD website visitors and customers participated in the Phase 2 survey in August 2020. To be included in our ranking, at least 100 respondents had to rate a company, except for in the wealth management category, where we required at least 75 respondents. Fifty-one companies passed our minimum inclusion criterion. For further information on how the ratings were calculated, see IBD's Criteria and Methodology.




As a firm, we have an unshakable belief in our purpose and in our culture of service. As an employer, we are committed to helping individuals unleash their potential and achieve their dreams—challenging themselves as we seek to challenge the status quo on behalf of our clients. We place great value on the recognition we receive as an employer of choice, particularly those awards that are based on feedback from our employees.

## FORTUNE 2020 Most Admired Companies recognition—FORTUNE

Selected as one of The World’s Most Admired Companies \( ^{®} \)  by FORTUNE Magazine.

From FORTUNE Magazine, February 2020, ©2020 Fortune Media IP Limited. FORTUNE and The World's Most Admired Companies are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse the products or services of, Charles Schwab.

## DISABILITY POSSIBILITY
2020 Best Places to Work for Disability Inclusion

Schwab scored 90 on the 2020 Disability Equality Index.

Since 2013, Schwab has consistently been recognized as a top place to work, based on employee feedback in major markets where Schwab has significant concentrations of employees.

## Military-friendly workplace

For the ninth consecutive year, Schwab was recognized as one of the Best of the Best Top Veteran-Friendly Companies by U.S. Veterans Magazine and as a Military Friendly Employer. Schwab was also named as a Best for Vets Employer by Military Times EDGE.

## BEST PLACES TO WORK FOR LGBTQ Equality

Human Rights Campaign Corporate Equality Index

Each year since 2004, Charles Schwab has received a 100% rating on the Human Rights Campaign’s Corporate Equality Index, which rates American workplaces on lesbian, gay, bisexual, and transgender equality.



## America's 50 Most Community-Minded Companies

Schwab has been recognized since 2017 by Points of Light.




Peter Crawford

Chief Financial Officer

# Pushing Through

Anyone who knows me will tell you that I’m rarely at a loss for words. I must admit, however, to struggling a bit with the best way to frame a discussion of 2020. How do you wrap your arms around a year like the one we’ve just come through and tell a crisp, focused narrative? On the one hand, I could simply say that Schwab’s 2020 operating and financial results, which include TD Ameritrade from October 6 forward, demonstrate our ongoing success with clients and the benefits of our diversified revenue model in the face of environmental headwinds. While absolutely true, that statement lacks any sense of the amazingly complex interplay of environmental, industry, and company-specific elements that contributed to our 2020 story. We all realize the full importance and impact of last year’s events will only be understood with the passage of time. But even so, I’ll do my best to connect the dots and weave together a narrative of our 2020 financial performance, including the impact of the year’s unusual developments.

How best to describe 2020? Walt used the word “amazing” in his letter—and that certainly is appropriate. Other possibilities would be “challenging,” “historic,” or “unpredictable.” Perhaps the word I would use is “extraordinary”—that feels like the right way to describe the environment we faced. The emergence of a global pandemic and ensuing economic lockdowns, along with social tensions and election-year politics, added unprecedented levels of uncertainty, volatility, and complexity for our clients, for our employees, and for the company. Whatever the environment, we are fortunate to have Schwab’s “Through Clients’ Eyes” strategy to help guide our actions. When the world started turning upside down in March, we didn’t panic, we just focused on helping our clients.
Before I get into the specifics of our recent performance, I should make a very important point. We have long recognized that the successful execution of our strategy means not only being there for our clients in the moment, but also ensuring we continue building an ever stronger and more capable firm—one that’s there for them over the long term. We can’t pause this progress when things get tough, because we’d risk falling behind in delivering the quality service our clients expect or making the necessary investments to build for the future. While extraordinary is an apt description of the environment we faced, it is an equally appropriate word to describe the efforts our team put forth in pushing through obstacles to serve our clients while still driving the business forward. Despite the macroeconomic picture, despite the difficulties in working from home, despite the challenges of supporting record volumes—despite all of that, we still made significant progress pressing forward on our strategic agenda. As Walt noted, we were quite active on the M&A front, including completing the TD Ameritrade acquisition—the largest retail brokerage transaction in history—and three other transactions that further enhance our scale and enable us to deliver new capabilities to clients. We also introduced new offerings intended to help investors achieve their financial goals, such as Schwab Stock Slices \( ^{™} \)  our fractional share trading platform, which provides access to leading companies listed on the S&P 500 \( ^{®} \)  for as little as 5. These are select examples of the work going on across the firm to deliver our “no trade-offs” approach to meeting the needs of investors. I view our ability to balance driving strategic progress with serving clients and generating appropriate near-term profitability as a key strength of this company. While we cannot predict what the future holds, we know that consistent growth is only made possible by managing for the long term and serving our clients with clarity and focus—regardless of the circumstances.

Now let’s turn to our results amidst last year’s tumult before closing with some thoughts about the year ahead.








 \( ^{*} \) Represents client asset levels for respective wirehouse wealth management segments. Sourced from company filings.



## 2020 Results

We begin every year dealing with some level of uncertainty, and we tend to use a “scenario” approach to allow for that uncertainly when discussing the company’s financial outlook and performance. The unique nature of events in 2020, however, necessitated a couple of resets on this front during the year. In early February, we outlined an initial set of scenarios that showed an opportunity for low-single-digit revenue growth, 6%–7% GAAP expense growth, and a pre-tax profit margin of at least 41% under certain assumptions. While this view incorporated around six months of financial contribution from the USAA acquisition, it did not factor in the others—particularly TD Ameritrade, given the uncertainty surrounding transaction close timing. The key drivers behind that February outlook included 6.5% equity market appreciation, a static Fed Funds target of 1.50%–1.75%, an average 10-year U.S. Treasury yield of 1.93%, an 11% lift in trading activity, and a balance sheet that would finish anywhere from approximately flat to up 12% for the year.

We did not even make it through the first quarter of the year before that initial view was rendered obsolete, as the escalation of the COVID-19 pandemic impacted key drivers across our business model. Given the tectonic shift in the environment, we introduced an updated perspective on a potential range of outcomes at our Business Update in April. We stepped down our assumption for full-year equity market returns, and our estimates for both short- and long-term rates moved down sharply, reflecting the Federal Reserve’s swift pivot to a very accommodative monetary policy. We also recalibrated our expectations for trading activity and the trajectory of balance sheet growth in an attempt to better align with observed client behavior following the onset of the global crisis.

In addition to the shifting macroeconomic picture, the closing of our four acquisitions also played a role in shaping our financial picture for 2020. Beginning with our second-quarter results and following the closing of the USAA transaction, we introduced certain non-GAAP metrics. These adjusted measures of expenses, pre-tax profit margin, net income, and diluted earnings per share, as well as return on tangible common equity, are intended to help investors evaluate Schwab's underlying operating performance by excluding certain transaction-related expenses (e.g., acquisition, integration, and amortization of acquired intangible assets). \( ^{1} \)  The magnitude of these adjustments increased over the year as we closed the other transactions, culminating in the fourth quarter with TD Ameritrade. In the subsequent Business Update held at the end of October, we provided our updated view of potential full-year outcomes that included the impact of all four acquisitions. We expected

The combination of our “no trade-offs” approach and a robust lineup of capabilities positions us favorably...

Secular trends clearly demonstrate what clients want...

Low cost

Transparency and trust

Omni-channel experiences

One-stop solutions

...and support our “no trade-offs” approach...

Great price and Great service

People and Technology

Straightforward and Sophisticated curated solutions customized solutions

Self-directed and Advised offers capabilities

Proprietary products and Third-party products

All delivered with an approachable “Through Clients’ Eyes” philosophy

...that can be uniquely delivered by Schwab due to our size and focus

$6T+ in combined total client assets in Brokerage

$300B+ in Banking

Leading asset manager



top-line revenue growth to land within a 7.5%–8.0% range, while we anticipated adjusted total expense growth of 15.5%–16.5%. \( ^{1} \)  It is worth noting that incorporating these four acquisitions into our financial results contributed approximately 13% to full-year adjusted expense growth expectations.

Amidst these shifting sands, our business performed quite well, meeting or surpassing those updated expectations. Clients turned to us at record levels, entrusting us with $282 billion of core net new assets. This represented a combined organic growth rate equal to 7% and the third consecutive year in excess of $200 billion. Aided by contributions from our acquisitions—most notably TD Ameritrade—we delivered 9% year-over-year revenue growth. Net interest revenue declined 6% from its 2019 record level to $6.1 billion, as the strong build in interest-earning assets did not offset the impact of the return to a zero interest rate policy and accelerating mortgage prepayment speeds. Rebounding equity markets, along with growth in advisory solutions, helped push asset management and administration fees up 8% to $3.5 billion. Record trading levels at both Schwab and TD Ameritrade helped us book trading revenue of $1.4 billion for the year. Beginning with the fourth-quarter results, you probably noticed our newest revenue line: bank deposit account (BDA) fees. This item captures revenue derived from TD Ameritrade client cash held off balance sheet under an Insured Deposit Account (IDA) agreement with certain Toronto-Dominion affiliates and, to a lesser extent, arrangements with a handful of other banks. We renegotiated this pre-existing arrangement in conjunction with the acquisition, and I will discuss the role of BDA fees for 2021 in the next section.

While our expectations for expenses shifted during the year, 2020 spending was ultimately in line given our acquisition activities, along with the need to support our clients and employees under extraordinary circumstances. GAAP expenses increased 26% to $7.4 billion for the full year, which encompassed $442 million in acquisition and integration-related costs and $190 million in amortization of acquired intangibles. Our adjusted total expenses, which exclude those transaction-related items, were up 16% year-over-year largely due to the inclusion of TD Ameritrade's operating expenses for nearly a full quarter. The challenges of the past 12 months notwithstanding, our flexibility as an organization enabled us to successfully harness efficiencies and leverage our scale in order to produce a still-solid 36.8% pre-tax profit margin, or 42.2% on an adjusted basis. \( ^{2} \)  Return on equity contracted approximately 10 percentage points to 9%, as reduced earnings power from ultra-low interest rates and the creation of sizeable intangible assets related to our acquisitions weighed on the calculation. Note that we've introduced return on tangible common equity \( ^{1} \)  as a supplemental measure to help assess Schwab's capital efficiency and returns relative to the composition of our balance sheet. That number was 15% for the year.

From a capital management perspective, supporting the growth of our business remains our priority. Given the extraordinary expansion of our balance sheet in 2020, through both organic growth and acquisitions, there was limited capacity for opportunistic capital return actions (e.g., share repurchases), but we did continue our common dividend at the current $0.18 per-share rate. We ended the year with a consolidated Tier 1 Leverage Ratio of 6.3%, which reflects the issuance of an additional $2.5 billion of preferred equity in early December.
Net revenues \( ^{5} \) 
(In billions at year-end)







ROTCE = Return on tangible common equity.

 \( ^{5} \)  Full-year 2020 results include TD Ameritrade from October 6, 2020, forward; adjusted measures, including ROTCE, exclude acquisition and integration-related costs as well as the amortization of acquired intangible assets. \( ^{1} \)



## 2021 Outlook

Turning our attention to 2021, we’re clearly facing a highly unsettled environment, but our success in 2020 positions us strongly for the coming year. We always have a number of uncontrollable and often unpredictable external dynamics which influence our financial performance. Those alone can make it challenging to develop and communicate a specific financial outlook, but there are two additional factors specific to this year that make the task even more difficult. First, the combination with TD Ameritrade has shifted our revenue model to be more sensitive to client engagement via trading, margin lending, and securities lending. I want to emphasize that we view this as a good development, as it helps bolster revenue diversification. Secondly, the underlying drivers of these sources of revenue (daily average trades, margin balances, etc.) achieved record levels and I doubt anyone can say definitively what their path will look like from here. Given these challenges, we are adjusting our approach to expressing our potential financial outlook. Rather than describing two specific scenarios that frame a range of possible outcomes (as we typically do), we are instead sharing three “mathematical illustrations”—not forecasts or expectations but rather expressions of potential financial performance based on the evolution of client activity relative to the fourth quarter of 2020. Core assumptions underpinning the calculations include: 6.5% equity market appreciation from December 31, 2020, levels; no increase in the Fed Funds target; a gradual increase in long-term rates consistent with market expectations; and the continuation of elevated prepayment speeds for mortgage-backed securities for most of the year. Additionally, all illustrations assume the same pace of potential BDA migrations. As a reminder, under the renegotiated IDA with Toronto-Dominion Bank, our option to begin moving eligible balances to our balance sheet, and earn improved economics, begins on June 30, 2021.
On top of these underlying assumptions, we flex daily average trades (DATs), along with end-of-period margin balances and Schwab balance sheet cash. The comparison base for these client-related metrics is 4Q20, and so, the year-over-year illustrations take the following form:

## 1. Further step-up in engagement: Revenue of 5%-7%

a. DATs up 20%

b. Margin balances up 10%

c. Schwab balance sheet cash up 10%

## 2. Continuation of recent run rate: Revenue of (1%)–1%

a. DATs remain flat

b. Margin balances remain flat

c. Schwab balance sheet cash stays flat

## 3. Pullback in activity levels: Revenue of (8%)–(6%)

a. DATs drop 20%

b. Margin balances decline 10%

c. Schwab balance sheet cash contracts 10%

The point of these illustrations is to help you develop your own expectations for our revenue growth based on your beliefs regarding these drivers. To aid with this exercise, we’ve also provided estimated revenue sensitivities for certain financial drivers within our 2021 Winter Business Update materials.

From an expense perspective, we will be managing several key priorities throughout the year, including our ongoing integration of TD Ameritrade, a full year of operating expense from our acquisitions, and investments in client service capacity. I should spend an extra minute here. Walt talked about the strong business momentum we enjoyed in 2020, as reflected in huge year-over-year increases in new






## Long-term financial formula

## Client asset growth

High single to low double digits

## Considerations

• Organic growth

• Equity market appreciation

• Market engagement

## Revenue growth

In line with (or potentially faster than) asset growth

## Considerations

• Trading activity

• Interest rates

• Revenue synergies

• Win-win monetization efforts

## Pre-tax profit margin

Expanding over time based on business growth

## Considerations

• Balance near-term profit vs. long-term value creation

• Cost synergies

• Scale and efficiency

## Earnings power potential

Low- to mid-teens
EPS growth through
the cycle

## Considerations

• Growth vs. capital return

• Expense discipline

• Thoughtful capital management

## “Our team did an extraordinary job in navigating an intensely challenging environment to serve our clients and drive strategic process.”

accounts, net new assets, and new-to-firm households. We also have experienced a large increase in client engagement, as reflected in much higher trading levels, phone calls, and web logins—a trend that has continued into early 2021. All of this activity, while constructive for the company longer term, has stressed our people and our systems. The demands increased so rapidly that we have not been able to ramp as quickly as needed to serve our clients at the same high level that they—and we—expect. So we need to make the investments necessary to bring our service capacity fully up to the growth we’ve already achieved, and ensure we meet our clients’ needs as we go deeper into 2021.

We estimate that transaction-related expenses, including integration spend and amortization of acquired intangible assets, will total just north of $1 billion in 2021—we exclude those costs for purposes of calculating our adjusted total expenses. \( ^{1} \)  In addition, we remain on track to achieve between one-fourth and one-third of our $1.8 to $2.0 billion target TD Ameritrade run-rate cost synergies by the October 2021 deal close anniversary. Pulling all this together, we believe 2021 GAAP expense growth could range between (5%)–(3%) or 1%–4% on an adjusted basis, \( ^{1} \)  versus annualized 4Q20 results, largely depending on how client activity unfolds. With investments in expanded service capacity and corporate true-ups—such as bonus funding and business seasonality—contributing up to 3% of growth, fundamental operating growth remains consistent with our mid-single-digit longer-term expense trajectory.

Finally, I don’t expect us to change our approach to capital management for the foreseeable future—supporting ongoing business growth will likely stay our top priority. While our current Tier 1 leverage ratio is well above regulatory minimums, our long-term operating objective of 6.75%–7.00% remains in place, and we’ll continue to forge a path to those levels in coming quarters.

## Conclusion

OK, I’ll use the word one more time—I believe our team did an extraordinary job in navigating an intensely challenging environment to serve our clients AND drive strategic progress while delivering solid profitability in 2020. Hopefully you now have a richer sense of the significance of that simple summing up I offered at the beginning of this letter.

We have so much to do in 2021 as we continue to pursue the enormous growth opportunities still ahead—progress on the TD Ameritrade integration; sustaining our key strategic initiatives of scale and efficiency, win-win monetization, and segmentation; and building a firm capable of supporting activity levels that are multiples beyond anything conceivable just a year ago. Yet I look ahead with a confidence that is enhanced, not diminished, by our experience in the crucible of 2020: We know what we need to do; we have the resources to do it; and, most importantly, we have a team that was tested this past year and proved capable of pushing through whatever obstacles the environment throws at us.

We remain grateful for your ongoing support as we tackle these challenges, and I’m excited to share our ongoing journey with you.



Peter Crawford

March 4, 2021



## Financial highlights

<table><tr><td></td><td colspan="4">GROWTH RATE 1-YEAR</td></tr><tr><td>(In Millions, Except Per Share Amounts and As Noted)</td><td>2019-2020</td><td>2020 \( ^{(1)} \)</td><td>2019</td><td>2018</td></tr><tr><td>Net revenues</td><td>9%</td><td>$ 11,691</td><td>$ 10,721</td><td>$ 10,132</td></tr><tr><td>Expenses excluding interest</td><td>26%</td><td>$ 7,391</td><td>$ 5,873</td><td>$ 5,570</td></tr><tr><td>Net income available to common stockholders</td><td>(14%)</td><td>$ 3,043</td><td>$ 3,526</td><td>$ 3,329</td></tr><tr><td>Basic earnings per common share</td><td>(21%)</td><td>$ 2.13</td><td>$ 2.69</td><td>$ 2.47</td></tr><tr><td>Diluted earnings per common share</td><td>(21%)</td><td>$ 2.12</td><td>$ 2.67</td><td>$ 2.45</td></tr><tr><td>Dividends declared per common share</td><td>6%</td><td>$ 0.72</td><td>$ 0.68</td><td>$ 0.46</td></tr><tr><td>Weighted-average common shares outstanding—diluted</td><td>9%</td><td>1,435</td><td>1,320</td><td>1,361</td></tr><tr><td>Closing market price per share (at year-end)</td><td>12%</td><td>$ 53.04</td><td>$ 47.56</td><td>$ 41.53</td></tr><tr><td>Book value per common share (at year-end)</td><td>74%</td><td>$ 25.69</td><td>$ 14.74</td><td>$ 13.42</td></tr><tr><td>Net revenue growth</td><td></td><td>9%</td><td>6%</td><td>18%</td></tr><tr><td>Pre-tax profit margin</td><td></td><td>36.8%</td><td>45.2%</td><td>45.0%</td></tr><tr><td>Return on average common stockholders&#x27; equity</td><td></td><td>9%</td><td>19%</td><td>19%</td></tr><tr><td>Full-time equivalent employees (at year-end, in thousands)</td><td>62%</td><td>32.0</td><td>19.7</td><td>19.5</td></tr></table>

(1) Schwab acquired TD Ameritrade, effective October 6, 2020. TD Ameritrade's results of operations and financial condition are included from the date of acquisition forward.

SCHW stock price at year-end for the past 10 years






## Growth in client assets and accounts

<table><tr><td></td><td colspan="8">GROWTH RATES</td></tr><tr><td></td><td>COMPOUNDED 4-YEAR</td><td>ANNUAL 1-YEAR</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(In Billions, at Year-End, Except As Noted)</td><td>2016-20</td><td>2019-20</td><td>2020</td><td>2019</td><td>2018</td><td>2017</td><td>2016</td><td></td></tr><tr><td>Assets in client accounts</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Schwab One® certain cash equivalents and bank deposits</td><td>23%</td><td>79%</td><td>$458.4</td><td>$256.7</td><td>$261.2</td><td>$198.6</td><td>$197.4</td><td></td></tr><tr><td>Bank deposit account balances</td><td>N/M</td><td>N/M</td><td>$165.9</td><td>-</td><td>-</td><td>-</td><td>-</td><td></td></tr><tr><td>Proprietary mutual funds (Schwab Funds® and Laudus Funds®) and collective trust funds (CTFs)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Money market funds</td><td>2%</td><td>(12%)</td><td>176.1</td><td>200.8</td><td>153.5</td><td>163.6</td><td>163.5</td><td></td></tr><tr><td>Equity and bond funds and CTFs(1,2)</td><td>16%</td><td>17%</td><td>142.9</td><td>122.5</td><td>94.3</td><td>97.7</td><td>78.8</td><td></td></tr><tr><td>Total proprietary mutual funds and CTFs</td><td>7%</td><td>(1%)</td><td>319.0</td><td>323.3</td><td>247.8</td><td>261.3</td><td>242.3</td><td></td></tr><tr><td>Mutual Fund Marketplace(3)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Mutual Fund OneSource® and other non-transaction fee funds</td><td>3%</td><td>11%</td><td>223.9</td><td>202.1</td><td>180.5</td><td>225.2</td><td>198.9</td><td></td></tr><tr><td>Mutual fund clearing services</td><td>6%</td><td>16%</td><td>252.9</td><td>217.4</td><td>164.4</td><td>265.4</td><td>196.6</td><td></td></tr><tr><td>Other third-party mutual funds(4)</td><td>24%</td><td>58%</td><td>1,304.6</td><td>824.5</td><td>650.4</td><td>682.6</td><td>558.2</td><td></td></tr><tr><td>Total Mutual Fund Marketplace</td><td>17%</td><td>43%</td><td>1,781.4</td><td>1,244.0</td><td>995.3</td><td>1,173.2</td><td>953.7</td><td></td></tr><tr><td>Total mutual fund assets</td><td>15%</td><td>34%</td><td>2,100.4</td><td>1,567.3</td><td>1,243.1</td><td>1,434.5</td><td>1,196.0</td><td></td></tr><tr><td>Exchange-traded funds (ETFs)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Proprietary ETFs(2)</td><td>35%</td><td>21%</td><td>198.8</td><td>163.8</td><td>115.2</td><td>99.1</td><td>59.8</td><td></td></tr><tr><td>Schwab ETF OneSourceTM(3,5)</td><td>N/M</td><td>N/M</td><td>-</td><td>-</td><td>30.6</td><td>28.7</td><td>21.2</td><td></td></tr><tr><td>Other third-party ETFs</td><td>41%</td><td>107%</td><td>947.3</td><td>457.0</td><td>309.9</td><td>308.8</td><td>238.3</td><td></td></tr><tr><td>Total ETF assets</td><td>38%</td><td>85%</td><td>1,146.1</td><td>620.8</td><td>455.7</td><td>436.6</td><td>319.3</td><td></td></tr><tr><td>Equity and other securities(1)</td><td>30%</td><td>95%</td><td>2,504.7</td><td>1,286.4</td><td>1,005.4</td><td>1,064.8</td><td>873.8</td><td></td></tr><tr><td>Fixed income securities</td><td>16%</td><td>15%</td><td>377.1</td><td>327.1</td><td>306.1</td><td>245.6</td><td>208.3</td><td></td></tr><tr><td>Margin loans outstanding</td><td>41%</td><td>N/M</td><td>(60.9)</td><td>(19.5)</td><td>(19.3)</td><td>(18.3)</td><td>(15.3)</td><td></td></tr><tr><td>Total client assets</td><td>25%</td><td>66%</td><td>$ 6,691.7</td><td>$ 4,038.8</td><td>$ 3,252.2</td><td>$ 3,361.8</td><td>$ 2,779.5</td><td></td></tr><tr><td>Client assets by business</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Investor Services</td><td>25%</td><td>72%</td><td>$ 3,667.9</td><td>$ 2,131.0</td><td>$ 1,701.7</td><td>$ 1,810.9</td><td>$ 1,495.4</td><td></td></tr><tr><td>Advisor Services</td><td>24%</td><td>58%</td><td>3,023.8</td><td>1,907.8</td><td>1,550.5</td><td>1,550.9</td><td>1,284.1</td><td></td></tr><tr><td>Total client assets</td><td>25%</td><td>66%</td><td>$ 6,691.7</td><td>$ 4,038.8</td><td>$ 3,252.2</td><td>$ 3,361.8</td><td>$ 2,779.5</td><td></td></tr><tr><td>Net growth in assets in client accounts (for the year ended)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net new assets by business</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Investor Services(6)</td><td>109%</td><td>N/M</td><td>$ 1,106.4</td><td>$ 115.6</td><td>$ 19.4</td><td>$ 123.7</td><td>$ 58.4</td><td></td></tr><tr><td>Advisor Services(7)</td><td>88%</td><td>N/M</td><td>846.1</td><td>107.2</td><td>114.5</td><td>109.4</td><td>67.1</td><td></td></tr><tr><td>Total net new assets</td><td>99%</td><td>N/M</td><td>$ 1,952.5</td><td>$ 222.8</td><td>$ 133.9</td><td>$ 233.1</td><td>$ 125.5</td><td></td></tr><tr><td>Net market gains (losses)</td><td></td><td></td><td>700.4</td><td>563.8</td><td>(243.5)</td><td>349.2</td><td>140.2</td><td></td></tr><tr><td>Net growth (decline)</td><td></td><td></td><td>$ 2,652.9</td><td>$ 786.6</td><td>$ (109.6)</td><td>$ 582.3</td><td>$ 265.7</td><td></td></tr><tr><td>New brokerage accounts (in thousands, for the year ended)(8)</td><td>103%</td><td>N/M</td><td>18,627</td><td>1,568</td><td>1,576</td><td>1,441</td><td>1,093</td><td></td></tr><tr><td>Client accounts (in thousands)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Active Brokerage Accounts(9)</td><td>31%</td><td>140%</td><td>29,629</td><td>12,333</td><td>11,593</td><td>10,755</td><td>10,155</td><td></td></tr><tr><td>Banking Accounts</td><td>8%</td><td>8%</td><td>1,499</td><td>1,390</td><td>1,302</td><td>1,197</td><td>1,106</td><td></td></tr><tr><td>Corporate Retirement Plan Participants</td><td>7%</td><td>18%</td><td>2,054</td><td>1,748</td><td>1,655</td><td>1,568</td><td>1,543</td><td></td></tr></table>

(1) Beginning in the first quarter of 2019, a change was made to move CTFs from equity and other securities. Prior periods have been recast to reflect this change.

(2) Includes balances held on and off the Schwab platform. As of December 31, 2020, off-platform equity and bond funds, CTFs, and ETFs were $16.6 billion, $5.6 billion, and $59.3 billion, respectively.

(3) Excludes all proprietary mutual funds and ETFs.

(4) 2020 includes third-party money funds of $19.7 billion related to the acquisition of TD Ameritrade.

(5) Beginning in the fourth quarter of 2019, Schwab ETF OneSource \( ^{™} \)  was discontinued. These assets are now included with other third-party ETFs.

(6) 2020 includes inflows of $890.7 billion related to the acquisition of TD Ameritrade, $79.9 billion related to the acquisition of the assets of USAA's Investment Management Company, and $10.9 billion from a mutual fund clearing services client. 2019 includes an inflow of $11.1 billion from a mutual fund clearing services client. 2018 includes outflows of $93.9 billion from certain mutual fund clearing services clients. 2017 includes inflows of $34.5 billion from certain mutual fund clearing services clients and an outflow of $9.0 billion from a mutual fund clearing services client. 2016 includes an inflow of $2.7 billion from a mutual fund clearing services client.

(7) 2020 includes inflows of $680.6 billion related to the acquisition of TD Ameritrade and $8.5 billion related to the acquisition of Wasmer, Schroeder & Company, LLC.

(8) 2020 includes 14.5 million new brokerage accounts related to the acquisition of TD Ameritrade and 1.1 million new brokerage accounts related to the acquisition of the assets of USAA's Investment Management Company.

(9) Periodically, the company reviews its active account base. In 2018, the definition of active brokerage accounts was standardized across all account types as accounts with activity within the preceding 270 days. This change increased active accounts by approximately 63,000. In 2017, active brokerage accounts were reduced by approximately 48,000 as a result of low-balance closures.

N/M Not meaningful.



## Executive management

Charles R. Schwab
Chairman of the Board

Walter W. Bettinger II
President and Chief Executive Officer

Steven H. Anderson
Executive Vice President

Catherine Casey
Executive Vice President,
Human Resources

Jason Clague
Executive Vice President,
Operational Services

Bernard J. Clark
Executive Vice President,
Advisor Services

Jonathan M. Craig
Senior Executive Vice President

Peter Crawford
Executive Vice President and
Chief Financial Officer

Catherine Golladay
Executive Vice President, Workplace
Financial Services

Neesha Hathi
Executive Vice President and
Chief Digital Officer

Tim Heier
Executive Vice President and
Chief Technology Officer

Dennis Howard
Executive Vice President and
Chief Information Officer

Lisa Kidd Hunt
Executive Vice President,
International Services and
Business Initiatives

Mitch Mantua
Executive Vice President, Internal Audit

Joseph R. Martinetto
Senior Executive Vice President and
Chief Operating Officer

Peter J. Morgan III
Executive Vice President, General
Counsel and Corporate Secretary

Nigel J. Murtagh
Executive Vice President,
Corporate Risk

Paul V. Woolway
President and Chief Executive Officer,
Charles Schwab Bank, SSB

Rick Wurster
Executive Vice President, Schwab
Asset Management Solutions



# UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2020

or

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ___ to ___

Commission File Number: 1-9700

## THE CHARLES SCHWAB CORPORATION

(Exact name of registrant as specified in its charter)

Delaware

(State or other jurisdiction of incorporation or organization)

94-3025021

(I.R.S. Employer Identification No.)

3000 Schwab Way, Westlake, TX 76262

(Address of principal executive offices and zip code)

Registrant’s telephone number, including area code: (817) 859-5000

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Common Stock – $0.01 par value per share

SCHW

New York Stock Exchange

Depositary Shares, each representing a 1/40th ownership interest in a share of 6.00% Non-Cumulative Preferred Stock, Series C

SCHW PrC

New York Stock Exchange

Depositary Shares, each representing a 1/40th ownership interest in a share of 5.95% Non-Cumulative Preferred Stock, Series D

SCHW PrD

New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☑ No ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes ☐ No ☑

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer ☒

Accelerated filer ☐

Non-accelerated filer ☐

Smaller reporting company ☐

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

As of June 30, 2020, the aggregate market value of the voting stock held by non-affiliates of the registrant was $39.3 billion. For purposes of this information, the outstanding shares of Common Stock owned by directors and executive officers of the registrant were deemed to be shares of the voting stock held by affiliates.

As of January 29, 2021, 1,803,049,958 shares of $.01 par value Common Stock and 79,293,695 shares of $.01 par value Nonvoting Common Stock were outstanding.

## DOCUMENTS INCORPORATED BY REFERENCE

Part III of this Form 10-K incorporates certain information contained in the registrant’s definitive proxy statement for its annual meeting of stockholders, to be held May 13, 2021, by reference to that document.



## THE CHARLES SCHWAB CORPORATION

## Annual Report On Form 10-K
For Fiscal Year Ended December 31, 2020

## TABLE OF CONTENTS

Part I
Item 1. Business
General Corporate Overview
Business Strategy and Competitive Environment
Business and Asset Acquisitions
Sources of Net Revenues
Products and Services
Regulation
Human Capital
Available Information
Item 1A. Risk Factors
Item 1B. Unresolved Staff Comments
Item 2. Properties
Item 3. Legal Proceedings
Item 4. Mine Safety Disclosures
Part II
Item 5. Market for Registrant's Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities
Item 6. Selected Financial Data
Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Forward-Looking Statements
Glossary of Terms
Overview
Results of Operations
Risk Management
Capital Management
Foreign Exposure
Fair Value of Financial Instruments
Critical Accounting Estimates
Non-GAAP Financial Measures
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Item 8. Financial Statements and Supplementary Data
Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure
Item 9A. Controls and Procedures
Item 9B. Other Information
Part III
Item 10. Directors, Executive Officers, and Corporate Governance
Item 11. Executive Compensation
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Item 13. Certain Relationships and Related Transactions, and Director Independence
Item 14. Principal Accountant Fees and Services
Part IV
Item 15. Exhibits, Financial Statement Schedules
Exhibit Index
Item 16. Form 10-K Summary
Signatures
Statistical Disclosure by Bank Holding Companies



# THE CHARLES SCHWAB CORPORATION

## PART I

## Item 1. Business

## General Corporate Overview

The Charles Schwab Corporation (CSC) is a savings and loan holding company. Incorporated in 1986, CSC engages, through its subsidiaries (collectively referred to as Schwab or the Company), in wealth management, securities brokerage, banking, asset management, custody, and financial advisory services. At December 31, 2020, Schwab had $6.69 trillion in client assets, 29.6 million active brokerage accounts, 2.1 million corporate retirement plan participants, and 1.5 million banking accounts.

Principal business subsidiaries of CSC include the following:

• Charles Schwab & Co., Inc. (CS&Co), incorporated in 1971, a securities broker-dealer;

• TD Ameritrade, Inc., an introducing securities broker-dealer;

- TD Ameritrade Clearing, Inc. (TDAC), a securities broker-dealer that provides trade execution and clearing services to TD Ameritrade, Inc.;

• Charles Schwab Bank, SSB (CSB), our principal banking entity; and

- Charles Schwab Investment Management, Inc. (CSIM), the investment advisor for Schwab’s proprietary mutual funds (Schwab Funds \( ^{®} \) ) and for Schwab’s exchange-traded funds (Schwab ETFs \( ^{™} \) ).

Unless otherwise indicated, the terms “Schwab,” “the Company,” “we,” “us,” or “our” mean CSC together with its consolidated subsidiaries.

Schwab provides financial services to individuals and institutional clients through two segments – Investor Services and Advisor Services. The Investor Services segment provides retail brokerage and banking services to individual investors, and retirement plan services, as well as other corporate brokerage services, to businesses and their employees. The Advisor Services segment provides custodial, trading, banking, and support services, as well as retirement business services, to independent registered investment advisors (RIAs), independent retirement advisors, and recordkeepers. These services are further described in the segment discussion below.

Effective October 6, 2020, the Company completed its acquisition of TD Ameritrade Holding Corporation (TDA Holding) and its consolidated subsidiaries (collectively referred to as “TD Ameritrade” or “TDA”). TD Ameritrade provides securities brokerage services, including trade execution, clearing services, and margin lending, through its broker-dealer subsidiaries; and futures and foreign exchange trade execution services through its futures commission merchant (FCM) and forex dealer member (FDM) subsidiary. The TD Ameritrade acquisition is further described in the business and asset acquisition discussion below.

Effective January 1, 2021, CSC changed the designation of its corporate headquarters from San Francisco, California to Westlake, Texas. The Company maintains a nationwide presence across a network of branches and operations centers, and our Westlake location provides a centrally located hub for the Company.

## Business Strategy and Competitive Environment

Schwab was founded on the belief that all Americans deserve access to a better investing experience. Although much has changed in the intervening years, our purpose remains clear – to champion every client’s goals with passion and integrity. Guided by this purpose and our vision of creating the most trusted leader in investment services, management has adopted a strategy described as “Through Clients’ Eyes.”

This strategy emphasizes placing clients’ perspectives, needs, and desires at the forefront. Because investing plays a fundamental role in building financial security, we strive to deliver a better investing experience for our clients – individual investors and the people and institutions who serve them – by disrupting longstanding industry practices on their behalf and providing superior service. We also aim to offer a broad range of products and solutions to meet client needs with a focus on transparency, value, and trust. In addition, management works to couple Schwab’s scale and resources with ongoing expense discipline to keep costs low and ensure that products and solutions are affordable as well as responsive to client needs. In



combination, these are the key elements of our “no trade-offs” approach to serving investors. We believe that following this strategy is the best way to maximize our market valuation and stockholder returns over time.

Management estimates that investable wealth in the United States (U.S.) (consisting of assets in defined contribution, retail wealth management and brokerage, and registered investment advisor channels, along with bank deposits) currently exceeds $50 trillion, which means the Company’s $6.69 trillion in client assets leaves substantial opportunity for growth. Our strategy is based on the principle that developing trusted relationships will translate into more assets from both new and existing clients, ultimately driving more revenue, and along with expense discipline and thoughtful capital management, will generate earnings growth and build long-term stockholder value.

Within Investor Services, our competition in serving individual investors spans brokerage, wealth management, and asset management firms, as well as banks and trust companies. In the Advisor Services arena, we compete with institutional custodians, traditional and discount brokers, banks, and trust companies.

Across both segments, our key competitive advantages are:

- Scale and Size of the Business – As one of the largest investment services firms in the U.S., we are able to spread operating costs and amortize new investments over a large base of clients, and harness the resources to evolve capabilities to meet client needs.

- Operating Efficiency – Coupled with scale, our operating efficiency and sharing of infrastructure across different businesses creates a cost advantage that enables us to competitively price products and services while profitably serving clients of various sizes across multiple channels.

- Operating Structure – Providing bank and asset management services to broker-dealer clients helps serve a wider array of needs, thereby deepening relationships, enhancing the stability of client assets, and enabling diversified revenue streams.

- Brand and Corporate Reputation – In an industry dependent on trust, Schwab’s reputation and brand across multiple constituents enable us to attract clients and employees while credibly introducing new products to the market.

- Service Culture – Delivering a great client experience earns the trust and loyalty of clients and increases the likelihood that those clients will refer others.

- Willingness to Disrupt – Management’s willingness to challenge the status quo, including our own business practices, to benefit clients fosters innovation and continuous improvement, which helps to attract more clients and assets.

## Business and Asset Acquisitions

## Acquisition of TD Ameritrade

Effective October 6, 2020, the Company completed its acquisition of TD Ameritrade. In exchange for each share of TD Ameritrade common stock, TD Ameritrade stockholders received 1.0837 shares of CSC common stock, except for The Toronto-Dominion Bank (TD Bank) and its affiliates which received a portion in nonvoting common stock. In connection with the transaction, Schwab issued approximately 586 million common shares to TD Ameritrade stockholders consisting of approximately 509 million shares of common stock and 77 million shares of nonvoting common stock. Upon completion of the acquisition, TDA Holding became a wholly-owned subsidiary of CSC.

TDA provides services to individual retail investors and to RIAs predominantly through the Internet, a national branch network, and relationships with RIAs. At the time of acquisition, TD Ameritrade had approximately 10,000 employees. TD Ameritrade’s sources of net revenues primarily consist of trading revenue, bank deposit account fees, net interest revenue, and asset management and administration fees.

- TDA’s trading revenue includes commissions earned on trades of certain securities and derivatives, as well as order flow revenue.

- Bank deposit account fees are earned through an insured deposit account agreement with TD Bank USA, National Association and TD Bank, National Association (together, the TD Depository Institutions), as well as bank deposit account sweep agreements with other third-party depository institutions, whereby uninvested cash held by certain brokerage clients is swept into Federal Deposit Insurance Corporation (FDIC)-insured (up to specified limits) money market deposit accounts at the TD Depository Institutions and other third-party depository institutions. See discussion below of the IDA agreement that became effective at the acquisition date.



# THE CHARLES SCHWAB CORPORATION

- TDA’s net interest revenue is generated primarily through margin lending, securities lending activity, as well as segregated and operating cash and investments. Interest-bearing liabilities primarily consist of interest-bearing payables to brokerage clients and long-term debt.

- TDA’s asset management and administration fee revenue includes revenues earned on client assets invested in money market funds, other mutual funds, and certain investment programs. TDA’s asset management and administration fees also include referral and asset-based program fees on its client assets managed by independent RIAs utilizing TDA’s trading and investing platforms.

Concurrently with the execution of the Agreement and Plan of Merger, dated as of November 24, 2019, as amended (the Merger Agreement), CSC entered into a stockholder agreement with TD Bank (the Stockholder Agreement), a registration rights agreement with TD Bank and Charles R. Schwab, and an amended and restated insured deposit account agreement with the TD Depository Institutions (the IDA agreement).

Effective upon the merger, Todd M. Ricketts, Brian M. Levitt, and Bharat B. Masrani were elected to CSC’s Board of Directors. Mr. Ricketts was designated by TD Ameritrade pursuant to the terms of the Merger Agreement and Messrs. Levitt and Masrani were designated by TD Bank pursuant to the terms of the Merger Agreement and the Stockholder Agreement between Schwab and TD Bank.

## Integration Overview

We anticipate the acquisition of TD Ameritrade will significantly increase our scale to help support the Company’s ongoing efforts to enhance the client experience, provide deeper resources for individual investors as well as RIAs, and continue to improve our operating efficiency. At the time of closing, TDA had approximately $1.6 trillion in client assets and approximately 14.5 million brokerage accounts. We anticipate combining the respective strengths of Schwab and TD Ameritrade will enable the Company to invest in enhanced client experience capabilities and further our financial success to the benefit of clients, employees, and stockholders.

Throughout the integration, the Company plans to generally adopt Schwab platforms and systems, though we’re committed to leveraging material advantages in TD Ameritrade’s platforms when appropriate, as exemplified by our intention to retain TD Ameritrade’s thinkorswim \( ^{®} \)  and thinkpipes \( ^{®} \)  trading platforms, education, and tools into our offerings for retail and RIA clients. We also plan to retain TD Ameritrade Institutional’s customizable portfolio rebalancing solution iRebal \( ^{®} \)  as part of our offering for independent advisor clients. Additional technology solutions continue to be evaluated for consideration as part of the combined platform.

Our integration of TD Ameritrade’s operations is expected to occur over 18 to 36 months from the date of acquisition, though planning for integration has been underway since the acquisition was announced on November 25, 2019. In October 2020, the Company began efforts to reduce overlapping or redundant roles across the two firms and to rationalize branch locations of CS&Co and TD Ameritrade, Inc. These and other integration activities are expected to continue throughout the integration process. CS&Co, as well as TD Ameritrade, Inc. and TDAC, will continue to operate as separate broker-dealers to serve their respective clients while integration work continues.

## IDA Agreement

In accordance with the IDA agreement, which became effective October 6, 2020, cash held in eligible brokerage client accounts is swept off-balance sheet to money market deposit accounts at the TD Depository Institutions. Schwab provides marketing, recordkeeping and support services to the TD Depository Institutions with respect to the money market deposit accounts for which Schwab receives an aggregate monthly fee, determined by reference to certain yields, less a service fee on client cash deposits held at the TD Depository Institutions, FDIC deposit assessments, and interest on deposits paid to clients. Under the IDA agreement, the service fee on client cash deposits held at the TD Depository Institutions was reduced, relative to TD Ameritrade’s agreement prior to acquisition, by 40%, from 25 basis points to 15 basis points for the life of the agreement. Under TDA’s prior insured deposit account agreement with the TD Depository Institutions, TDA had floors in place which enabled it to carve-out up to $20 billion of floating-rate investments from the applicable service fee during specified low-rate environments. Pursuant to the IDA agreement, the 15 basis point service fee now applies across all designated fixed and floating IDA balances.

Pursuant to the IDA agreement, Schwab will be required to move all uninsured IDA balances out of the IDA sweep program on June 30, 2021. The IDA agreement also provides that starting July 1, 2021, Schwab will have the option to migrate up to $10 billion of IDA balances every 12 months to Schwab’s balance sheet, subject to certain limitations and adjustments. The



Company’s ability to migrate these balances out of the IDA sweep program is dependent on certain binding limitations specified in the IDA agreement, including the requirement that Schwab can only move IDA balances designated as floating-rate obligations. The amount of Schwab’s initial potential transfer will also be affected by the net growth or decline in the IDA balance from immediately prior to the October 6, 2020 effective date of the IDA agreement through June 30, 2021. In addition, Schwab also must maintain a minimum $50 billion IDA balance through June 2031, and at least 80% of the IDA balances must be designated as fixed-rate obligations through June 2026.

See “Part II – Item 8 – Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements” (Item 8) – Note 3 for more information on the TD Ameritrade acquisition. See also “Part II – Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations (Item 7) – Capital Management” and Item 8 – Note 15 for additional information on the IDA agreement.

## Acquisition of Assets of USAA’s Investment Management Company

On May 26, 2020, the Company completed its acquisition of the assets of USAA’s Investment Management Company (USAA-IMCO) for $1.6 billion in cash. Along with the asset purchase agreement, the companies entered into a long-term referral agreement that makes Schwab the exclusive provider of wealth management and investment brokerage services for USAA members. The USAA-IMCO acquisition has added scale to the Company’s operations through the addition of 1.1 million brokerage and managed portfolio accounts with approximately $80 billion in client assets at the acquisition date. The transaction also provides Schwab the opportunity to further expand our client base by serving USAA’s members through the long-term referral agreement. See Item 8 – Note 3 for more information on the USAA-IMCO acquisition.

## Other Acquisitions

During 2020, the Company completed its acquisition of technology and intellectual property of Motif, a financial technology company. The Motif assets help us build on our existing capabilities and help accelerate our development of thematic and direct index investing for Schwab’s retail investors and RIA clients. Also during 2020, the Company completed its acquisition of Wasmer, Schroeder & Company, LLC (Wasmer Schroeder), which adds established strategies and new separately managed account offerings to our fixed income lineup.

## Sources of Net Revenues

Our largest sources of net revenues are net interest revenue, asset management and administration fees, trading revenue, and bank deposit account fees. These revenue streams are supported by the combination of bank, broker-dealer, and asset management operating subsidiaries, including those of TD Ameritrade, each of which brings specific capabilities that enable us to provide clients with the products and services they are seeking.

Net interest revenue is the difference between interest generated on interest-earning assets and interest paid on funding sources. The majority of net interest revenue is derived from a portion of client cash balances awaiting investment and held on Schwab’s balance sheet as part of clients’ overall relationship with the Company. Interest-earning assets are primarily comprised of high-quality fixed income securities, margin loans, and bank loans.

The majority of asset management and administration fees are earned from proprietary money market mutual funds, proprietary and third-party mutual funds and exchange-traded funds (ETFs), and fee-based advisory solutions.

Trading revenue includes commissions earned for executing trades for clients in certain individual equities, options, futures, fixed income securities, and certain third-party mutual funds and ETFs; order flow revenue; and principal transaction revenue earned primarily from actions to support client trading in fixed income securities. Beginning in the fourth quarter of 2019, Schwab eliminated online trading commissions for U.S. and Canadian-listed stocks and ETFs, as well as the base charge on options.

Bank deposit account fees are primarily recognized pursuant to the Company’s IDA agreement, as well as sweep agreements with other third-party depository institutions. Under the IDA agreement, eligible brokerage client accounts are swept off-balance sheet to money market deposit accounts at the TD Depository Institutions. Schwab provides marketing, recordkeeping, and support services to the TD Depository Institutions with respect to the money market deposit accounts for which Schwab receives an aggregate monthly fee, determined by reference to certain yields, less a service fee on client cash deposits held at the TD Depository Institutions, FDIC deposit assessments, and interest on deposits paid to clients.



# THE CHARLES SCHWAB CORPORATION

## Products and Services

We offer a broad range of products through intuitive end-to-end solutions, including robust digital capabilities, to address our clients' varying investment and financial needs. Examples of these product offerings include the following:

- Brokerage – an array of full-feature brokerage accounts with equity and fixed income trading, margin lending, options trading, futures and forex trading, and cash management capabilities including third-party certificates of deposit;

- Mutual funds – third-party mutual funds through the Mutual Fund Marketplace \( ^{®} \) , including non-transaction fee mutual funds through the Mutual Fund OneSource \( ^{®} \)  service, which also includes proprietary mutual funds, plus mutual fund trading and clearing services to broker-dealers;

• Exchange-traded funds – an extensive offering of ETFs, including both proprietary and third-party ETFs;

- Advice solutions – managed portfolios of both proprietary and third-party mutual funds and ETFs, separately managed accounts, customized personal advice for tailored portfolios, specialized planning, and full-time portfolio management;

- Banking – checking and savings accounts, first lien residential real estate mortgage loans (First Mortgages), home equity lines of credit (HELOCs), and pledged asset lines (PALs); and

• Trust – trust custody services, personal trust reporting services, and administrative trustee services.

These investing services are made available through two business segments – Investor Services and Advisor Services. Schwab’s major sources of revenues are generated by both of the reportable segments, based on their respective levels of client assets and activity. Revenue is attributable to a reportable segment based on which segment has the primary responsibility for serving the client. The accounting policies of the reportable segments are the same as those described in Item 8 – Note 2.

## Investor Services

Charles Schwab initially founded the Company over 40 years ago to provide individual investors with access to the financial markets at a reasonable cost. The Company has been expanding offerings over time in response to client needs, aiming to provide a compelling and often disruptive solution in the marketplace. As products and services have evolved over the years, the Investor Services segment has expanded and now includes the Retail Investor, Retirement Plan Services, Mutual Fund Clearing Services, and Off-Platform Sales business units.

Through the Retail Investor business unit, we offer individual investors a multi-channel service delivery model, which includes online, mobile, telephone, and branch capabilities. We provide personalized solutions at competitive prices while giving clients the choice of where, when, and how they do business with us. Financial Consultants (FCs) in Schwab’s branches and regional telephone service centers focus on building and sustaining client relationships. We have the ability to meet client investing needs through a single ongoing point of contact, even as those needs change over time. We believe that this ability to provide those clients seeking help, guidance, or advice with an individually tailored approach – ranging from occasional consultations, to an ongoing relationship with an FC or participation in one of our advisory solutions, which include referral to an independent RIA in the Schwab Advisor Network \( ^{®} \) , or for clients of TDA, an RIA in the AdvisorDirect \( ^{®} \)  program – is a competitive strength compared to the more fragmented or limited offerings of other firms.

Our service delivery model provides quick and efficient access to a broad lineup of information, research, tools, trade execution, and administrative services, which clients can access according to their needs. For example, clients that trade more actively can use these channels to access highly competitive pricing, expert tools, and extensive service capabilities – including experienced, knowledgeable teams of trading specialists, and integrated product offerings. Management also believes the Company is able to compete with the wide variety of financial services firms striving to attract individual client relationships by complementing these capabilities with a range of investment and banking products.

Schwab seeks to educate and assist clients in reaching their financial goals. Educational tools include workshops, webcasts, podcasts, interactive courses, and online information about investing, from which Schwab does not earn revenue. We also introduced virtual events in 2020 to engage with retail and institutional clients amidst an unprecedented climate. Additionally, we provide various online research and analysis tools that are designed to help clients achieve better investment outcomes. As an example of such tools, Schwab Equity Ratings \( ^{®} \)  is a quantitative model-based stock rating system that provides all clients with ratings on approximately 3,000 stocks, assigning each equity a single grade: A, B, C, D, or F. Schwab Equity Ratings International \( ^{®} \) , an international ranking methodology, covers stocks of approximately 4,000 foreign companies. In 2020, we launched Schwab Plan \( ^{™} \) , a free digital financial plan designed to help investors establish and stay on track toward their personalized retirement goals. Schwab Plan is available to all Schwab clients with no



minimum asset requirement, expanding access to retirement planning to the millions of retail investors that Schwab serves. Also in 2020, we launched Schwab Stock Slices \( ^{™} \) , a service which enables investors to own any of America’s leading companies from the S&P 500 \( ^{®} \)  for as little as 5 each, even if their shares cost more. Clients can purchase a single stock slice or up to 10 different stock slices at once, commission-free through our online channels.

Clients may seek specific investment recommendations, either from time to time or on an ongoing basis. Schwab provides clients seeking advice with personalized solutions. Our approach to advice is based on long-term investment strategies and guidance on portfolio diversification and asset allocation. This approach is designed to be offered consistently across all of Schwab’s delivery channels.

Schwab Private Client \( ^{™} \)  features a personal advice relationship with a designated Private Client Advisor, supported by a team of investment professionals who provide individualized service, a customized investment strategy developed in collaboration with the client, and ongoing guidance and execution.

For clients seeking a relationship in which investment decisions are fully delegated to a financial professional, Schwab offers several alternatives. We provide investors access to professional investment management in a diversified account that is invested exclusively in either mutual funds or ETFs through the Schwab Managed Portfolios \( ^{™} \)  and the Windhaven Investment Management \( ^{®} \)  Strategies, or equity securities and ETFs through the ThomasPartners Investment Management \( ^{®} \)  Strategies. During 2020, we completed our acquisition of Wasmer Schroeder, which adds established strategies and new separately managed account offerings to our existing fixed income lineup. We also refer investors who want to utilize a specific third-party money manager to direct a portion of their investment assets to the Schwab Managed Account \( ^{™} \)  program. Schwab Intelligent Portfolios \( ^{®} \) , available since 2015, are for clients who are looking to have their assets professionally managed via a fully automated online investment advisory service. In late 2016, we introduced a hybrid advisory service, now called Schwab Intelligent Portfolios Premium \( ^{®} \) , to offer our clients an advisory service which combines unlimited guidance provided by a CERTIFIED FINANCIAL PLANNER \( ^{™} \)  and our robo-advice technology to make financial and investment planning more accessible to investors. In early 2020, we launched Schwab Intelligent Income \( ^{®} \) , a low-cost solution designed to offer a simple, modern way to generate income from existing investment portfolios. Finally, clients who want the assistance of an independent professional in managing their financial affairs may be referred to RIAs in the Schwab Advisor Network. These RIAs provide personalized portfolio management, financial planning, and wealth management solutions.

Clients of TD Ameritrade also have access to a suite of programs designed to meet their specific investment advisory needs. Through TDA’s Essential Portfolios, clients are offered a low-cost automated online investment advisory service with access to goal-oriented ETF portfolios. TDA’s Selective Portfolios offers a broader range of goal-oriented portfolios made up of mutual funds and ETFs, through a combination of automated technology and professional insights. TDA’s Personalized Portfolios offers clients tailored portfolios, supported by a team of investment professionals. Finally, TDA’s AdvisorDirect \( ^{®} \)  referral program provides clients with an introduction to an independent RIA that can assist in developing customized investment strategies around their unique goals.

To meet the specific needs of clients who actively trade, Schwab offers integrated web- and software-based trading platforms, real-time market data, options trading, premium stock and futures research, and multi-channel access, as well as sophisticated account and trade management features, risk management and decision support tools, and dedicated personal support. TD Ameritrade offers clients its award-winning thinkorswim \( ^{®} \)  trading platform, education, and tools, which the Company intends to integrate into the Company’s ongoing offerings.

For U.S. clients wishing to invest in foreign equities, we offer a suite of global investing capabilities, including online access to certain foreign equity markets with the ability to trade in their local currencies. In addition, Schwab serves both foreign investors and non-English-speaking U.S. clients who wish to trade or invest in U.S. dollar-based securities. Schwab provides multi-lingual services to non-English-speaking clients through a combination of its branch offices, web-based and telephonic services.

We also offer equity compensation plan sponsors full-service recordkeeping for stock plans, stock options, restricted stock, performance shares, and stock appreciation rights. Specialized services for executive transactions and reporting, grant acceptance tracking, and other services are offered to employers to meet the needs of administering the reporting and compliance aspects of an equity compensation plan.

Our Retirement Plan Services business unit offers a bundled 401(k) retirement plan product that provides retirement plan sponsors with extensive investment options, trustee or custodial services, and participant-level recordkeeping. Retirement plan design features, which increase plan efficiency and achieve employer goals, are also offered, such as automatic



enrollment, automatic fund mapping at conversion, and automatic contribution increases. In addition to an open architecture investment platform, we offer access to low cost index mutual funds and ETFs. Individuals investing for retirement through 401(k) plans can take advantage of bundled offerings of multiple investment choices, education, and third-party advice. This third-party advice service is delivered online, by phone, or in person, including recommendations based on the core investment fund choices in their retirement plan and specific recommended savings rates. Services also include support for Roth 401(k) accounts, profit sharing, and defined benefit plans.

Lastly, the Mutual Fund Clearing Services business unit provides open-end mutual fund trading, settlement, and related transactional services to banks, brokerage firms, and trust companies, and the Off-Platform Sales business unit offers proprietary mutual funds, ETFs, and collective trust funds (CTFs) outside the Company and not on the Schwab platform. They are included within the Investor Services segment given their leveraging of the products and services offered to individual investors.

## Advisor Services

More than thirty years ago, Schwab supported a small group of entrepreneurial advisors who challenged the industry by creating independent firms. Through the Advisor Services segment, Schwab has become one of the largest providers of custodial, trading, banking, and support services to RIAs and their clients. We also provide retirement business services to independent retirement advisors and recordkeepers. Management believes that we can maintain our market position primarily through the efforts of our sales, support, technology, and business consulting service teams, which are dedicated to helping RIAs grow, compete, and succeed in serving their clients. In addition to focusing on superior service, we utilize technology to provide RIAs with a highly-developed, scalable platform for administering their clients' assets easily and efficiently. Advisor Services sponsors and hosts a variety of national, regional, local, and virtual events designed to help RIAs of all sizes and complexities identify and implement better ways to expand and efficiently manage their practices.

RIAs who custody client accounts at Schwab may use proprietary software that provides them with up-to-date client account information as well as trading capabilities. The Advisor Services website is the core platform for RIAs to conduct daily business activities online with Schwab, including viewing and managing client account information and accessing news and market information. The website provides account servicing capabilities for RIAs, including account opening, money movement, transfer of assets, trading, checking status, and communicating with our service team. The site provides multi-year archiving of statements, trade confirms, and tax reports, along with document search capabilities. We also provide access to integrations with third-party platforms, which support a variety of advisor needs including client relationship management, portfolio management systems, trade order management, and financial planning. In early 2019, we released Schwab Advisor Portfolio Connect \( ^{®} \) , a simplified portfolio management solution that is available free of charge to advisors to manage Schwab accounts. It delivers core capabilities and features through an intuitive modern experience, without the need to download and reconcile data.

The Advisor Services website also provides interactive tools, educational content, and thought leadership for advisors turning independent. We offer a variety of services to help RIAs grow and manage their practices, including business, technology, and operations consulting on a range of topics critical to an RIA’s success, as well as an annual RIA benchmarking study to help firms understand key business metrics relative to peers. We also offer an array of services to help advisors establish their own independent practices through a robust prospect consulting offer. To support them throughout their transition, we offer access to business start-up and transition consultants, technology engineers, and dedicated service teams.

Schwab provides extensive educational materials, programs, and events to RIAs seeking to expand their knowledge of industry issues and trends, as well as sharpen their individual expertise and practice management skills. We conduct industry research on an ongoing basis, and hold a series of events and conferences every year to discuss topics of interest to RIAs, including business strategies and best practices. Schwab sponsors and hosts the annual IMPACT \( ^{®} \)  conference, which provides a national forum for the Company, RIAs, and other industry participants to gather and share information and insights, as well as a multitude of smaller events across the country each year.

RIAs and their clients have access to our broad range of products and services, including individual securities, mutual funds, ETFs, fixed income products, managed accounts, cash products, bank lending, and trust services. By functioning as the custodian, Schwab earns revenue associated with the underlying client assets, predominantly through net interest revenue and asset management and administration fees. In this capacity, we do not charge the RIA or end client a custody fee.



For RIAs on the TD Ameritrade Institutional platform, TD Ameritrade’s thinkpipes \( ^{®} \)  trading platform offers a multitude of features, including real-time charting and efficient trading and allocation. The Company intends to integrate thinkpipes into its ongoing offerings. The Company also plans to retain TD Ameritrade Institutional’s customizable portfolio rebalancing solution iRebal \( ^{®} \)  as part of its offering for RIA clients.

The Advisor Services segment also includes the Retirement Business Services and Corporate Brokerage Retirement Services business units. Retirement Business Services provides trust, custody, and retirement business services to independent retirement plan advisors and independent recordkeepers. Retirement plan assets are held at Charles Schwab Trust Bank (Trust Bank). The Company and independent retirement plan providers work together to serve plan sponsors, combining the consulting and administrative expertise of the administrator with our investment, technology, trust, and custodial services. Retirement Business Services also offers the Schwab Personal Choice Retirement Account \( ^{®} \) , a self-directed brokerage offering for retirement plans.

Corporate Brokerage Retirement Services serves plan sponsors, advisors, and independent recordkeepers seeking a brokerage-based account to hold retirement plan assets. Retirement plans held at Schwab are either self-trusted or trusted by a separate, independent trustee. Corporate Brokerage Retirement Services also offers the Schwab Personal Choice Retirement Account \( ^{®} \) , and the Company Retirement Account, both of which are self-directed brokerage-based solutions designed to hold the assets of company-sponsored retirement plans.

## Regulation

As a participant in the securities, banking and financial services industries, Schwab is subject to extensive regulation under both federal and state laws by governmental agencies, supervisory authorities, and self-regulatory organizations (SROs). We are also subject to oversight by regulatory bodies in other countries in which we operate. These regulations affect our business operations and impose capital, client protection, and market conduct requirements.

## Holding Company and Bank Regulation

CSC is a savings and loan holding company and is regulated, supervised, and examined by the Federal Reserve. CSC’s three depository institution subsidiaries are CSB, CSC’s principal depository institution subsidiary, Charles Schwab Premier Bank, SSB (CSPB), and Trust Bank. On March 20, 2020, CSB and CSPB converted from federal savings associations headquartered in Henderson, Nevada to Texas-chartered savings banks headquartered in Westlake, Texas. Trust Bank is a Nevada-chartered savings bank headquartered in Henderson, Nevada. CSB and CSPB are currently regulated, supervised, and examined by the Federal Reserve, the Texas Department of Savings and Mortgage Lending, the Consumer Financial Protection Bureau (CFPB), and the FDIC. Trust Bank is currently regulated, supervised and examined by the Nevada Financial Institutions Division, CFPB, and the FDIC. CSC, CSB, CSPB, and Trust Bank are also subject to regulation and various requirements and restrictions under state and other federal laws.

This regulatory framework is designed to protect depositors and consumers, the safety and soundness of depository institutions and their holding companies, and the stability of the banking system as a whole. This framework affects the activities and investments of CSC and its subsidiaries and gives the regulatory authorities broad discretion in connection with their supervisory, examination and enforcement activities and policies. Below is a discussion of significant regulations.

## Regulatory Capital and Liquidity Framework

Banking organizations are subject to the regulatory capital rules issued by the Federal Reserve and other U.S. banking regulators, including the Office of the Comptroller of the Currency (OCC) and the FDIC. In addition to minimum risk-based capital requirements, banking organizations must hold additional capital, referred to as buffers, to avoid being subject to limits on capital distributions and discretionary bonus payments to executive officers.

In October 2019, the Federal Reserve, OCC, and FDIC jointly adopted a final rule which became effective on December 31, 2019 (interagency regulatory capital and liquidity rules) that revised the regulatory capital and liquidity requirements for large U.S. banking organizations with $100 billion or more in total consolidated assets. The rules established four risk-based categories for determining the regulatory capital and liquidity requirements applicable to these institutions based on their total assets, cross-jurisdictional activity, weighted short-term wholesale funding, nonbank assets, and off-balance sheet exposure. CSC is subject to the requirements under Category III based on its total consolidated assets of between $250 billion and less than $700 billion and having less than $75 billion in cross-jurisdictional activity. As of December 31, 2020, CSC had total consolidated assets of $549 billion.



Capital requirements for Category III banking organizations include the generally applicable risk-based capital and Tier 1 leverage ratio requirements (the “standardized approach” framework), the minimum 3.0% supplementary leverage ratio, the countercyclical capital buffer, which is currently 0%, and for large bank holding companies, the stress capital buffer. As discussed below, starting in 2022, CSC, as a large savings and loan holding company will also become subject to the stress capital buffer requirement. Under the revised capital requirements, Category III organizations are not subject to the “advanced approaches” regulatory capital framework and are permitted to opt out of including accumulated other comprehensive income (AOCI) in their regulatory capital calculations. CSC made this opt out election, and commencing with the first quarter of 2020, now excludes AOCI from its regulatory capital.

As revised by the interagency regulatory capital and liquidity rules, Category III banking organizations with less than $75 billion in average weighted short-term wholesale funding, which includes CSC, and their depository institution subsidiaries with $10 billion or more in total consolidated assets are subject to a reduced liquidity coverage ratio (LCR) rule requiring them to hold high quality liquid assets (HQLA) in an amount equal to at least 85% of their projected net cash outflows over a prospective 30-calendar-day period of acute liquidity stress, calculated on each business day. If an institution’s average weighted short-term wholesale funding over the four most recent quarters is $75 billion or more, it will be required to comply with the full LCR rule and hold HQLA in an amount equal to 100% of its projected 30-day net cash outflows and will also be subject to daily (instead of monthly) liquidity reporting. We anticipate that we will exceed the $75 billion threshold as of the quarter ended March 31, 2021, and will become subject to daily liquidity reporting on July 1, 2021, and the full LCR rule on October 1, 2021.

In October 2020, the Federal Reserve, OCC, and FDIC jointly adopted a final net stable funding ratio (NSFR) rule to strengthen the resilience of large bank and savings and loan holding companies by requiring them to maintain a minimum level of stable funding based on the liquidity characteristics of the holding company’s assets, commitments, and derivative exposures over a one-year time horizon. The requirement is expressed as a ratio of a banking entity’s available stable funding (ASF) to its required stable funding (RSF). Category III banking organizations with less than $75 billion in average weighted short-term wholesale funding, which includes CSC, and their depository institution subsidiaries with $10 billion or more in total consolidated assets will be required to maintain ASF in an amount at least equal to 85% of its RSF on an ongoing, daily basis. The final NSFR rule becomes effective on July 1, 2021, and banking entities subject to the rule will be required to publicly disclose their quarterly NSFRs on a semi-annual basis beginning with the first and second quarters of 2023. While we will be subject to the reduced NSFR when the rule goes into effect on July 1, 2021, we anticipate that we will become subject to the full NSFR requirement on October 1, 2021.

## Capital Stress Testing

In the final enhanced prudential standards rules adopted concurrently in October 2019 with the interagency regulatory capital and liquidity rules, the Federal Reserve revised the capital stress testing regime applicable to savings and loan holding companies and state-chartered member banks. Under the new Federal Reserve capital stress testing rules, savings and loan holding companies that are Category III banking organizations are required to conduct biennial company-run stress tests in even-numbered years beginning in 2020. In 2020, CSC conducted company-run stress tests, reported the results of its stress testing to the Federal Reserve, and voluntarily published a summary of its stress test results.

In its enhanced prudential standards rules, the Federal Reserve also made Category III savings and loan holding companies subject to an annual supervisory stress testing requirement in which the Federal Reserve conducts its own stress testing analysis to evaluate the ability of a holding company to absorb losses in specified economic and financial conditions over a nine-quarter planning horizon using such analytical techniques as the agency determines are appropriate. This supervisory stress testing requirement will go into effect for CSC beginning with the 2022 stress testing cycle. To implement this requirement, the Federal Reserve also expanded the reporting requirements applicable to savings and loan holding companies commencing in the second quarter of 2020.

In January 2021, the Federal Reserve adopted a new rule making savings and loan holding companies with total consolidated assets of $100 billion or more, including CSC, subject to an annual Comprehensive Capital Analysis and Review (CCAR) process, which requires submission of an annual capital plan to the Federal Reserve. The rule also imposes a stress capital buffer requirement, floored at 2.5 percent of risk-weighted assets, that will replace CSC’s current 2.5 percent capital conservation buffer. The capital plan requirement will become effective for CSC with the 2022 CCAR cycle, and CSC’s initial stress capital buffer requirement will be based on its 2022 CCAR stress testing results.



# THE CHARLES SCHWAB CORPORATION

## Additional Enhanced Prudential Standards

In addition to the revisions to the capital stress testing regime discussed above, the Federal Reserve’s enhanced prudential standards rules will also extend the applicability of certain additional enhanced prudential standards to large savings and loan holding companies, with the specific requirements tailored based on the same four-category framework utilized in the interagency regulatory capital and liquidity rules. These additional enhanced prudential standards, which have been applicable to large U.S. bank holding companies under section 165 of the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), include: risk management and risk committee requirements; liquidity risk management, stress testing, and buffer requirements; and single counterparty credit limits. CSC will be required to comply with the new risk management and risk committee requirements, as well as the new liquidity risk-management, stress testing, and buffer requirements commencing on January 1, 2021. The new single counterparty credit limits will go into effect for CSC on January 1, 2022.

## Insured Depository Institution Resolution Plans

The FDIC requires insured depository institutions with total consolidated assets of $50 billion or more to submit to the FDIC periodic plans providing for their resolution by the FDIC in the event of failure (resolution plans or so-called “living wills”) under the receivership and liquidation provisions of the Federal Deposit Insurance Act. Under this requirement, CSB has been required to file with the FDIC a periodic resolution plan demonstrating how the bank could be resolved in an orderly and timely manner in the event of receivership such that the FDIC would be able to: ensure that the bank’s depositors receive access to their deposits within one business day; maximize the net present value of the bank’s assets when disposed of; and minimize losses incurred by the bank’s creditors. In April 2019, the FDIC imposed a moratorium on resolution plan submissions. More recently, in January 2021, the FDIC announced that it will resume requiring resolution plan submissions for insured depository institutions with total consolidated assets of $100 billion or more. The FDIC also indicated that it would provide at least 12 months’ notice before firms must submit new resolution plans.

As a savings and loan holding company, CSC is not subject to any separate holding company resolution plan requirement.

## Consumer Financial Protection

The CFPB has broad rulemaking, supervisory and enforcement authority for a wide range of federal consumer protection laws relating to financial products. The CFPB has examination and primary enforcement authority over depository institutions with $10 billion or more in consolidated total assets.

## Deposit Insurance Assessments

The FDIC’s Deposit Insurance Fund (DIF) provides insurance coverage for certain deposits, generally up to $250,000 per depositor per account ownership type, and is funded by quarterly assessments on insured depository institutions. The FDIC uses a risk-based deposit premium assessment system that, for large insured depository institutions with at least $10 billion in total consolidated assets, uses a scorecard method based on a number of factors, including the institution’s regulatory ratings, asset quality and brokered deposits. The deposit insurance assessment base is calculated as average consolidated total assets minus average tangible equity.

## Brokered Deposits

In December 2020, the FDIC adopted amendments to its brokered deposits rule to establish a new framework for determining whether deposits made through arrangements between third parties and depository institutions constitute brokered deposits and more specifically to clarify the circumstances under which broker-dealers that place deposits with depository institutions through brokerage sweep arrangements such as CS&Co and TDAC will qualify for the “primary purpose exception” from the definition of a deposit broker. Under the new framework, the FDIC establishes a new “25 percent” business relationship designated exception where a broker-dealer or other third party may qualify for the primary purpose exception by filing a notice with the FDIC indicating that less than 25 percent of its customer assets under administration for a particular business line are placed at depository institutions. The FDIC’s brokered deposit rule amendments becomes effective on April 1, 2021. CSC anticipates that under the new framework funds swept by CS&Co to CSB and Schwab’s other depository institution subsidiaries will continue to qualify for the primary purpose exception, and that funds swept by TDAC under its bank sweep program will become eligible for the primary purpose exception.



# THE CHARLES SCHWAB CORPORATION

## Community Reinvestment Act

The Community Reinvestment Act of 1977 (CRA) requires the primary federal bank regulatory agency for each of Schwab’s depository institution subsidiaries to assess the subsidiary’s record in meeting the credit needs of the communities served by the bank, including low- and moderate-income neighborhoods and persons. Institutions are assigned one of four ratings (“outstanding,” “satisfactory,” “needs to improve,” or “substantial noncompliance”). The failure of an institution to receive at least a “satisfactory” rating could inhibit the institution or its holding company from undertaking certain activities, including acquisitions or opening branch offices.

## Source of Strength

The Dodd-Frank Act codified the Federal Reserve’s long-held position that a depository institution holding company must serve as a source of financial strength for its subsidiary depository institutions, the so-called “source of strength doctrine.” In effect, the holding company may be compelled to commit resources to support the subsidiary in the event the subsidiary is in financial distress.

## Broker-Dealer, FCM, FDM, and Investment Advisor Regulation

Our principal broker-dealer subsidiaries, CS&Co, TD Ameritrade, Inc., and TDAC, are each registered as a broker-dealer with the U.S. Securities and Exchange Commission (SEC), the fifty states, the District of Columbia, the U.S. Virgin Islands, and the Commonwealth of Puerto Rico. CS&Co, TD Ameritrade, Inc., CSIM, and certain of our other subsidiaries are registered as investment advisors with the SEC. CS&Co is also registered as an FCM with the Commodity Futures Trading Commission (CFTC), and TD Ameritrade Futures & Forex LLC (TDAFF) is registered as an FCM and FDM with the CFTC.

Much of the regulation of broker-dealers has been delegated to SROs. Our principal broker-dealers are each a member of the Financial Industry Regulatory Authority, Inc. (FINRA) and the Municipal Securities Rulemaking Board (MSRB). In addition, CS&Co is a member of Nasdaq Stock Market, Cboe EDGX and MEMX and TDAC is a member of NYSE Arca, Nasdaq Stock Market, Cboe EDGX and MEMX. In addition to the SEC, the primary regulators of our principal broker-dealers are FINRA and, for municipal securities, the MSRB. The National Futures Association (NFA) is the primary regulator for CS&Co’s and TDAFF’s futures and commodities trading activities and TDAFF’s forex trading activities.

The principal purpose of regulating these entities is the protection of clients and securities markets. The regulations cover all aspects of the securities business, including, among other things, sales and trading practices, publication of research, margin lending, uses and safekeeping of clients' funds and securities, capital adequacy, recordkeeping and reporting, fee arrangements, disclosure to clients, fiduciary duties, and the conduct of directors, officers, and employees.

Our principal broker-dealer entities are subject to Rule 15c3-1 under the Securities Exchange Act of 1934 (the Uniform Net Capital Rule) and related SRO requirements. The CFTC and NFA also impose net capital requirements. The Uniform Net Capital Rule specifies minimum capital requirements intended to ensure the general financial soundness and liquidity of broker-dealers. CSC itself is not a registered broker-dealer and it is not subject to the Uniform Net Capital Rule. If CS&Co fails to maintain specified levels of net capital, such failure could constitute a default by CSC of certain debt covenants under its credit agreement.

The Uniform Net Capital Rule prohibits broker-dealers from paying cash dividends, making unsecured advances or loans or repaying subordinated loans if such payment would result in a net capital amount of less than 5% of aggregate debt balances or less than 120% of its minimum dollar requirement.

In addition to net capital requirements, as a self-clearing broker-dealer, CS&Co, and as a clearing broker-dealer, TDAC, are subject to cash deposit and collateral requirements with clearing houses, such as the Depository Trust & Clearing Corporation and Options Clearing Corporation, which may fluctuate significantly from time to time based upon the nature and size of clients' trading activity and market volatility.

As a result of our operations in countries outside the U.S., we are also subject to rules and regulations issued by certain foreign authorities, including the Financial Conduct Authority (FCA) in the United Kingdom, the Securities and Futures Commission (SFC) in Hong Kong, and the Monetary Authority of Singapore (MAS) in Singapore.



# THE CHARLES SCHWAB CORPORATION

Financial Services Regulation

Bank Secrecy Act of 1970 and USA PATRIOT Act of 2001

CSC and its subsidiaries that conduct financial services activities are subject to the Bank Secrecy Act of 1970 (BSA), as amended by the USA PATRIOT Act of 2001, which requires financial institutions to develop and implement programs reasonably designed to achieve compliance with these regulations. The BSA and USA PATRIOT Act include a variety of monitoring, recordkeeping and reporting requirements (such as currency transaction reporting and suspicious activity reporting), as well as identity verification and client due diligence requirements which are intended to detect, report and/or prevent money laundering and the financing of terrorism. In addition, CSC and various subsidiaries of the Company are subject to U.S. sanctions programs administered by the Office of Foreign Assets Control.

## Human Capital

We believe that hiring people who share our corporate purpose of helping clients achieve their financial goals is an essential element of executing our ‘Through Clients’ Eyes’ strategy, and we seek to attract, retain, and motivate the talent Schwab needs to successfully serve our clients and grow our business. As of December 31, 2020, Schwab had full-time, part-time, and temporary employees, and persons employed on a contract basis, that represented the equivalent of approximately 32,000 full-time employees.

Schwab offers a compensation package that rewards both employee and company performance. The package encompasses an array of compensation components in addition to base pay including performance-based incentive pay, equity awards, recognition awards, and a range of health and wellness benefits. We also offer benefits and resources designed to help our employees achieve their financial goals, including a 401(k) plan, an employee stock purchase plan, financial planning consultations, and disability and life insurance options. In addition, Schwab offers programs to help with employee career growth including development and leadership programs as well as reimbursement for qualified business-related education and training. We also encourage and empower employees to volunteer in the communities where we live and work, offering paid time off for every employee to volunteer in his or her community.

We know that through workplace diversity, we gain a wider range of perspectives and experiences, which supports our strategy and helps us better serve our clients. We focus on attracting a diversity of talent by maintaining a strong employer brand and expanding where and how we meet prospective employees. We recruit from underrepresented communities through targeted campus recruiting, scholarship programs, and partnerships with professional organizations. We also offer coaching programs for college students from underrepresented communities to help develop career skills and learn about internship and career opportunities at Schwab. For Schwab employees, we support a number of Employee Resource Groups (ERGs) which are employee-driven and provide support, leadership development opportunities, and connection to our diverse marketplace. Our ERGs are made up of employees who share characteristics or life experiences and are committed to enhancing diversity and inclusion at Schwab. Additionally, our leaders are explicitly responsible for creating an environment where all people can do their best work, and for fostering the development of high-performance teams that recognize the value of diverse perspectives, skills and backgrounds. We regularly request feedback from our employees through surveys.

## Available Information

Schwab files annual, quarterly, and current reports, proxy statements, and other information with the SEC. The SEC filings are available to the public over the internet on the SEC’s website at https://www.sec.gov.

On our website, https://www.aboutschwab.com, we post the following filings after they are electronically filed with or furnished to the SEC: annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and any amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934. In addition, the website also includes the Dodd-Frank Act stress test results, our regulatory capital disclosures based on Basel III, and our quarterly average LCR.

All such filings are available free of charge either on our website or by request via email (investor.relations@schwab.com), or mail (Charles Schwab Investor Relations at 211 Main Street, San Francisco, CA 94105).



# THE CHARLES SCHWAB CORPORATION

## Item 1A. Risk Factors

We face a variety of risks that may affect our operations, financial results, or stock price and many of those risks are driven by factors that we cannot control or predict. The following discussion addresses those risks that management believes are the most significant, although there may be other risks that could arise, or may prove to be more significant than expected, that may affect our operations or financial results.

For a discussion of our risk management governance and processes, including operational risk, compliance risk, credit risk, market risk, and liquidity risk, see Risk Management and Capital Management in Part II, Item 7.

## General Economic and Market Risks

The challenging economic environment triggered by the coronavirus (COVID-19) pandemic has impacted and will continue to impact our business, results of operations, and financial condition.

The COVID-19 pandemic has adversely impacted the economic environment, leading to lower interest rates across the curve and heightened volatility in the financial markets. These developments have had, and may continue to have, a negative impact on our net interest revenue, bank deposit account fee revenue, and asset management and administration fees. Additionally, in March 2020, we experienced a significant increase in client cash balances held at our bank and broker-dealer subsidiaries which caused our Tier 1 Leverage Ratio to decline into the buffer we maintain between our long-term operating objective and our regulatory requirement. This will limit our ability to return excess capital to stockholders, including through share repurchases, until the ratio returns to higher levels.

Credit markets have been, and may continue to be, adversely impacted due to both uncertainty regarding the pandemic’s economic impact and the anticipation that high levels of unemployment will have a significant impact on retail credit and commercial real estate forbearances and delinquencies. We have experienced and may continue to experience higher levels of delinquencies on our portfolios of first mortgages and home equity lines of credit. We also have experienced and may in the future experience material market-driven credit spread movements in certain sectors within our portfolio of investment securities, particularly within our investments in corporate credit securities, asset-backed securities, municipal securities, and commercial mortgage-backed securities.

Certain of our client service response and processing times have increased as a result of very high levels of client engagement and our clients have experienced and continue to occasionally experience delays accessing and using our website and mobile applications. Many of our employees and those of our outsourced service providers are working remotely and this has at times contributed to the increase in response and processing times, particularly when we have experienced the temporary loss of services from some of our outsourced service providers. We consider service quality to be an important part of the client experience and our failure to meet client expectations could result in decreased client satisfaction. The COVID-19 pandemic could make the timely achievement of our TD Ameritrade integration milestones more challenging, particularly with regard to technology and systems.

These and other impacts of the COVID-19 pandemic have had and will likely continue to have the effect of heightening many of the other risks described elsewhere in this “Risk Factors” section. The extent to which the COVID-19 pandemic, or the emergence of another wide-spread health crisis, impacts our business, results of operations and financial condition will depend on future developments, which are highly uncertain, including the scope and duration of the outbreak, actions taken by governmental authorities to contain the financial and economic impact and the spread of the outbreak, the effect on our clients, employees, and outsourced service providers, further changes in credit quality and spreads, and reactions in the financial markets.

## Developments in the business, economic, and geopolitical environment could negatively impact our business.

Our business can be adversely affected by the general environment – economic, corporate, securities market, regulatory, and geopolitical developments all play a role in client asset valuations, trading activity, interest rates, and overall investor engagement, and are outside of our control. Deterioration in the housing and credit markets, reduction in interest rates, and decreases in securities valuations negatively impact our results of operations and capital resources.



The monetary policies of the Federal Reserve, which regulates the supply of money and credit in the United States, have a significant effect on our operating results. Actions taken by the Federal Reserve, including changes in its target funds rate and balance sheet management, are difficult to predict and can affect our net interest revenue and bank deposit account fees. These policies could also have implications for clients' allocation to cash; higher or lower client cash balances have an impact on our capital requirements as well as liquidity implications if such changes in allocation are sudden.

## A significant change in client cash allocations could negatively impact our income.

We rely heavily on client cash balances to generate revenue. Cash awaiting investment in a portion of our client brokerage accounts is swept to our banking subsidiaries and those bank deposits are then used to extend loans to clients and purchase investment securities. We also sweep a portion of such cash pursuant to the IDA agreement which requires us to maintain a minimum IDA sweep balance. A significant reduction in our clients' allocation to cash, a change in the allocation of that cash, or a transfer of cash away from the Company, could reduce our income.

## Significant interest rate changes could affect our profitability.

The direction and level of interest rates are important factors in our earnings. A decline in interest rates may have a negative impact on our net interest revenue and our bank deposit account fee revenue. A low interest rate environment may also have a negative impact on our asset management and administration fee revenues when we have to waive a portion of our management fees for certain Schwab-sponsored money market mutual funds in order to continue providing a positive return to clients. The significant reduction in interest rates related to the COVID-19 pandemic has had, and will continue to have, a negative impact on our revenue related to interest rates and has caused us to waive management fees for certain funds.

Although we believe we are positioned to benefit from a rising interest rate environment, a rise in interest rates may cause our funding costs to increase if market conditions or the competitive environment induces us to raise our interest rates to avoid losing deposits, or replace deposits with higher cost funding sources without offsetting increases in yields on interest-earning assets can reduce our net interest revenue.

The announced phase-out of LIBOR could negatively impact our net interest revenue and will continue to require significant operational work.

Certain securities in our investment portfolio and the floating rate loans we offer reference LIBOR as the benchmark rate to determine the applicable interest rate or payment amount. We also use LIBOR in many of our financial models, such as those used for capital stress testing, and to determine the dividend rates for certain of our series of preferred stock which begin to float in 2022 and later. If LIBOR is discontinued as announced, there will be uncertainty or differences in the calculation of the applicable interest rate or payment amount depending on the terms of the governing instruments and there will continue to be significant work required to transition to using the new benchmark rates and implement necessary changes to our systems and financial models. This could result in different financial performance for previously booked transactions and may impact our existing transaction data, products, systems, operations, and pricing processes. The calculation of interest rates under the replacement benchmarks could also impact our net interest revenue. In addition, LIBOR may perform differently during the phase-out period than in the past which could result in lower interest payments and a reduction in the value of certain securities in our investment portfolio.

## Compliance Risks

## Extensive regulation of our businesses may subject us to significant penalties or limitations on business activities.

As a participant in the securities, banking, and financial services industries, we are subject to extensive regulation under federal, state, and foreign laws by governmental agencies, supervisory authorities and SROs. The costs and uncertainty related to complying with such regulations continue to increase. These regulations affect our business operations and impose capital, client protection, and market conduct requirements on us as well as restrictions on the activities that we are allowed to conduct. We become subject to increasing regulatory scrutiny as we grow.

Regulators have broad discretion in connection with their supervisory and enforcement activities and examination policies and could prevent us from pursuing our business strategy. Regulators could also limit our ability to grow, including adding assets, launching new products, making acquisitions, and undertaking strategic investments. Our banking regulators could require CSC and/or our banking subsidiaries to hold more capital, increase liquidity, or limit their ability to pay dividends or CSC’s ability to repurchase or redeem shares.



Despite our efforts to comply with applicable legal requirements, there are a number of risks, particularly in areas where applicable laws or regulations may be unclear or where regulators could revise their previous guidance. Any enforcement actions or other proceedings brought by our regulators against us or our affiliates, officers or employees could result in fines, penalties, cease and desist orders, enforcement actions, suspension, disqualification or expulsion, or other disciplinary sanctions, including limitations on our business activities, any of which could harm our reputation and adversely affect our results of operations and financial condition.

While we maintain systems and procedures designed to ensure that we comply with applicable laws and regulations, violations could occur. In addition, some legal/regulatory frameworks provide for the imposition of fines or penalties for noncompliance even though the noncompliance was inadvertent or unintentional and even though systems and procedures reasonably designed to prevent violations were in place at the time. There may be other negative consequences resulting from a finding of noncompliance, including restrictions on certain activities. Such a finding may also damage our reputation and our relationships with our regulators and could restrict the ability of institutional investment managers to invest in our securities.

## Legislation or changes in rules and regulations could negatively affect our business and financial results.

New legislation, rules, regulations and guidance, or changes in the interpretation or enforcement of existing federal, state, foreign and SRO rules, regulations and guidance, including changes relating to mutual funds, standards of conduct with clients, conflicts of interest, and regulatory treatment of deposit accounts, may directly affect our operations and profitability or our specific business lines. Our profitability could also be affected by rules and regulations that impact the business and financial communities generally, including changes to the laws governing taxation, electronic commerce, client privacy and security of client data. In addition, the rules and regulations could result in limitations on the lines of business we conduct, modifications to our business practices, more stringent capital and liquidity requirements, increased deposit insurance assessments or additional costs and could limit our ability to return capital to stockholders. These changes may also require us to invest significant management attention and resources to evaluate and make necessary changes to our compliance, risk management, treasury and operations functions.

## Failure to meet capital adequacy and liquidity guidelines could affect our financial condition.

CSC, together with its banking, broker-dealer, and FCM/FDM subsidiaries, must meet certain capital and liquidity standards, subject to qualitative judgments by regulators about the adequacy of our capital and our internal assessment of our capital needs. The Uniform Net Capital Rule limits the ability of our broker-dealer entities to transfer capital to CSC and other affiliates. New regulatory capital, liquidity, capital planning, and stress testing requirements may limit or otherwise restrict how we utilize our capital, including paying dividends, stock repurchases, and redemptions, and may require us to increase our capital and/or liquidity or to limit our growth. Failure by either CSC or its banking subsidiaries to meet minimum capital requirements could result in certain mandatory and additional discretionary actions by regulators that, if undertaken, could have a negative impact on us. In addition, failure by CSC or our banking subsidiaries to maintain a sufficient amount of capital to satisfy their capital conservation buffer and countercyclical capital buffer requirements would result in restrictions on our ability to make capital distributions and discretionary cash bonus payments to executive officers. Any requirement that we increase our regulatory capital, replace certain capital instruments which presently qualify as Tier 1 Capital, or increase regulatory capital ratios or liquidity, could require us to liquidate assets, deleverage or otherwise change our business and/or investment plans, which may adversely affect our financial results. Issuing additional common stock would dilute the ownership of existing stockholders.

In January 2021, the Federal Reserve adopted a final rule, effective with the 2022 CCAR cycle, making large savings and loan holding companies, including CSC, subject to the CCAR process, which requires submission of an annual capital plan. The plan must include a description of all planned capital actions, including dividends or stock repurchases, over a nine-quarter planning horizon beginning with the first quarter of the calendar year the capital plan is submitted. The rule also imposes a stress capital buffer requirement, floored at 2.5 percent of risk-weighted assets, that will replace CSC's current 2.5 percent capital conservation buffer for our risk-based capital ratios. The stress capital buffer will equal, as a percentage of total risk-weighted assets, the sum of (i) the difference between a firm's starting common equity Tier 1 capital ratio and the low point under the severely adverse scenario of the Federal Reserve's supervisory stress test plus (ii) the ratio of the firm's projected four quarters of common stock dividends for the fourth through seventh quarters of the planning horizon to risk-weighted assets as projected under CCAR. The imposition of a stress capital buffer requirement could change the way in which our minimum risk-based capital ratios are calculated and make us subject to progressively more stringent constraints on capital actions if we approach our minimum ratios. This could lead to restrictions on our ability to pay or increase dividends or otherwise return capital to stockholders.



If CSC reaches $700 billion in total assets or $75 billion in cross-jurisdictional activity, CSC will become subject to more stringent Category II requirements, including annual stress testing, the advanced approaches framework, and the inability to opt out of including AOCI in regulatory capital calculations. When CSC’s weighted short-term wholesale funding is $75 billion or more over the four most recent quarters, CSC will become subject to the full LCR rule and daily liquidity reporting and the full NSFR rule (which goes into effect July 1, 2021). CSC anticipates exceeding the $75 billion threshold as of March 31, 2021.

We are subject to litigation and regulatory investigations and proceedings and may not be successful in defending against claims or proceedings.

The financial services industry faces significant litigation and regulatory risks. We are subject to claims and lawsuits in the ordinary course of business, including arbitrations, class actions and other litigation, some of which include claims for substantial or unspecified damages. We are also the subject of inquiries, investigations, and proceedings by regulatory and other governmental agencies.

Litigation and arbitration claims include those brought by our clients and the clients of third party advisors whose assets are custodied with us. Claims from clients of third party advisors may allege losses due to investment decisions made by the third party advisors or the advisors' misconduct. Litigation claims also include claims from third parties alleging infringement of their intellectual property rights (e.g., patents). Such litigation can require the expenditure of significant company resources. If we were found to have infringed on a third-party patent, or other intellectual property rights, we could incur substantial damages, and in some circumstances could be enjoined from using certain technology, or providing certain products or services.

Actions brought against us may result in settlements, awards, injunctions, fines, penalties or other results adverse to us, including reputational harm. Even if we are successful in defending against these actions, the defense of such matters may result in us incurring significant expenses. A substantial judgment, settlement, fine, or penalty could be material to our operating results or cash flows for a particular future period, depending on our results for that period. In market downturns and periods of heightened volatility, the volume of legal claims and amount of damages sought in litigation and regulatory proceedings against financial services companies have historically increased.

## Operational Risk

Security breaches of our systems, or those of our clients or third parties, may subject us to significant liability and damage our reputation.

Our business involves the secure processing, storage, and transmission of confidential information about our clients and us. Information security risks for financial institutions are increasing, in part because of the use of the internet and mobile technologies to conduct financial transactions, and the increased sophistication and activities of organized crime, activists, hackers and other external parties, including foreign state actors. Our systems and those of other financial institutions have been and will continue to be the target of cyber attacks, malicious code, computer viruses, ransomware, and denial of service attacks that could result in unauthorized access, misuse, loss or destruction of data (including confidential client information), account takeovers, unavailability of service or other events. Despite our efforts to ensure the integrity of our systems, we may not be able to anticipate or to implement effective preventive measures against all security breaches of these types, especially because the techniques used change frequently or are not recognized until launched, and because security attacks can originate from a wide variety of sources. Data security breaches may also result from non-technical means, for example, employee misconduct.

Given the high volume of transactions that we process, the large number of clients, counterparties and third-party service providers with which we do business and the increasing sophistication of cyber attacks, a cyber attack could occur and persist for an extended period of time before being detected. The extent of a particular cyber attack and the steps we may need to take to investigate the attack may not be immediately clear, and it may take a significant amount of time before an investigation is completed and full and reliable information about the attack is known. During such time we would not necessarily know the extent of the harm or how best to remediate it, and certain errors or actions could be repeated or compounded before they are discovered and remediated, all or any of which would further increase the costs and consequences of a cyber attack.

Security breaches, including breaches of our security measures or those of our third-party service providers or clients, could result in a violation of applicable privacy and other laws and could subject us to significant liability or loss that may not be



covered by insurance, actions by our regulators, damage to our reputation, or a loss of confidence in our security measures which could harm our business. We may be required to expend significant additional resources to modify our protective measures or to investigate and remediate vulnerabilities or other exposures.

We also face risk related to external fraud involving the misappropriation and use of clients' user names, passwords or other personal information to gain access to our clients' financial accounts. This could occur from the compromise of clients' personal electronic devices or as a result of a data security breach at an unrelated company where clients' personal information is taken and then made available to fraudsters. Such risk has grown in recent years due to the increased sophistication and activities of organized crime and other external parties, including foreign state-sponsored parties. Losses reimbursed to clients under our guarantee against unauthorized account activity could have a negative impact on our business, financial condition and results of operations.

Technology and operational failures or errors could subject us to losses, litigation, regulatory actions, and reputational damage.

We must process, record and monitor a large number of transactions and our operations are highly dependent on the integrity of our technology systems and our ability to make timely enhancements and additions to our systems. System interruptions, errors or downtime can result from a variety of causes, including changes in client use patterns, technological failure, changes to our systems, linkages with third-party systems and power failures and can have a significant impact on our business and operations. Our systems are vulnerable to disruptions from human error, execution errors, errors in models such as those used for asset management, capital planning and management, risk management, stress testing and compliance, employee misconduct, unauthorized trading, external fraud, computer viruses, distributed denial of service attacks, cyber attacks, terrorist attacks, natural disaster, power outage, capacity constraints, software flaws, events impacting key business partners and vendors, and similar events. For example, we and other financial institutions have been the target of various denial of service attacks that have, in certain circumstances, made websites, mobile applications and email unavailable for periods of time. It could take an extended period of time to restore full functionality to our technology or other operating systems in the event of an unforeseen occurrence, which could affect our ability to process and settle client transactions. Moreover, instances of fraud or other misconduct might also negatively impact our reputation and client confidence in the Company, in addition to any direct losses that might result from such instances. Despite our efforts to identify areas of risk, oversee operational areas involving risk, and implement policies and procedures designed to manage these risks, there can be no assurance that we will not suffer unexpected losses, reputational damage or regulatory action due to technology or other operational failures or errors, including those of our vendors or other third parties.

While we devote substantial attention and resources to the reliability, capacity and scalability of our systems, extraordinary trading volumes, such as those that have recently occurred, could cause our computer systems to operate at unacceptably slow speeds or even fail, affecting our ability to process client transactions and potentially resulting in some clients' orders being executed at prices they did not anticipate. For example, certain of our client service response and processing times have increased as a result of very high levels of client engagement and our clients have experienced, and continue to occasionally experience, delays accessing our systems during periods when there is an unusually high volume of client activity. Disruptions in service and slower system response times could result in substantial losses, decreased client satisfaction, reputational damage, and regulatory inquiries. We are also dependent on the integrity and performance of securities exchanges, clearing houses, market makers, dealers, and other intermediaries to which client orders are routed for execution and settlement. System failures and constraints and transaction errors at such intermediaries could result in delays and erroneous or unanticipated execution prices and cancelled orders, cause substantial losses for us and for our clients, and subject us to claims from our clients for damages, and cause reputational harm.

Our investment management operations may subject us to fiduciary or other legal liability for client losses.

Fund and trust management and administration are complex activities and include functions such as recordkeeping and accounting, security pricing, corporate actions, compliance with investment restrictions, daily net asset value computations, account reconciliations, and required distributions to fund shareholders. Failure to properly perform operational tasks, or the misrepresentation of our services and products could subject us to regulatory sanctions, penalties or litigation and result in reputational damage, liability to clients, and the termination of investment management or administration agreements and the withdrawal of assets under our management.

In the management and administration of funds and client accounts, we use quantitative models and other tools and resources to support investment decisions and processes, including those related to risk assessment, portfolio management, trading and hedging activities and product valuations. Errors in the design, function, or underlying assumptions used in these



models and tools, particularly if we fail to detect the errors over an extended period, could subject us to claims of a breach of fiduciary duty and potentially large liabilities for make-whole payments, litigation, and/or regulatory fines.

## We rely on outsourced service providers to perform key functions.

We rely on external service providers to perform certain key technology, processing, servicing, and support functions. These service providers face technology, operating, business, and economic risks, and any significant failures by them, including the improper use or disclosure of our confidential client, employee, or company information, could cause us to incur losses and could harm our reputation. An interruption in or the cessation of service by any external service provider as a result of systems failures, capacity constraints, financial difficulties, natural disasters, public health crises, political developments or for any other reason, and our inability to make alternative arrangements in a timely manner could disrupt our operations, impact our ability to offer certain products and services, and result in financial losses to us. As a result of certain stay at home restrictions related to the COVID-19 pandemic, we temporarily lost the services from some of our outsourced service providers which contributed to increased client service response and processing times. Switching to an alternative service provider may require a transition period and result in less efficient operations.

## We rely on financial intermediaries to execute and settle client orders.

We rely on market makers, dealers, securities exchanges, clearing houses, and other financial intermediaries to execute and settle our clients' orders. The unwillingness or inability of any of these parties to perform their usual functions coupled with the unavailability of alternative arrangements could result in our clients' orders not getting executed or settled. This may be due to market volatility, uneconomic trading conditions, capacity constraints, financial constraints, system failures, unanticipated trading halts invoked by securities exchanges, market closures, or other reasons. Our inability to get client orders executed or settled because of the unwillingness or inability of these parties to perform their usual functions could result in client dissatisfaction and reputational harm and expose us to client claims for damages.

## Liquidity Risk

## A significant decrease in our liquidity could negatively affect our business as well as reduce client confidence in us.

Maintaining adequate liquidity is crucial to our business operations, including transaction settlement, custody requirements, and lending commitments, among other liquidity needs. We meet our liquidity needs primarily from working capital and cash generated by client activity as well as external financing. Fluctuations in client cash or deposit balances, as well as market conditions or changes in regulatory treatment of client deposits, may affect our ability to meet our liquidity needs. A reduction in our liquidity position could reduce client confidence in us, which could result in the transfer of client assets and accounts, or could cause us to fail to satisfy our liquidity requirements, including the LCR. In addition, if our broker-dealer or depository institution subsidiaries fail to meet regulatory capital guidelines, regulators could limit the subsidiaries' operations or their ability to upstream funds to CSC, which could reduce CSC's liquidity and adversely affect its ability to repay debt, pay dividends on CSC's preferred stock, or return capital to common stockholders. In addition, CSC may need to provide additional funding to such subsidiaries.

Factors which may adversely affect our liquidity position include CS&Co and TDAC having temporary liquidity demands due to timing differences between brokerage transaction settlements and the availability of segregated cash balances, fluctuations in cash held in banking or brokerage client accounts, a dramatic increase in our lending activities (including margin, mortgage-related, and personal lending), increased capital requirements, changes in regulatory guidance or interpretations, other regulatory changes, or a loss of market or client confidence in us resulting in unanticipated withdrawals of client funds. As a member firm of securities and derivatives clearing houses, we are required to deposit cash, stock and/or government securities for margin requirements and to clearing funds. The margin requirements may fluctuate significantly from time to time based upon the nature and size of clients' trading activity and market volatility. For example, as a result of recent market volatility the National Securities Clearing Corporation increased margin requirements for member firms and we were required to deposit additional funds. Clearing houses could also require additional funds from member firms if a clearing member defaults on its obligations to the clearing house in an amount larger than its own margin and clearing fund deposits.

When available cash is not sufficient for our liquidity needs, we may seek external financing. During periods of disruptions in the credit and capital markets, potential sources of external financing could be reduced, and borrowing costs could increase. Although CSC, CS&Co, and TDAC maintain committed and uncommitted, unsecured bank credit lines and CSC has a commercial paper issuance program, as well as a universal shelf registration statement filed with the SEC which can



be used to sell securities, financing may not be available on acceptable terms or at all due to market conditions or disruptions in the credit markets. In addition, a significant downgrade in the Company’s credit ratings could increase its borrowing costs and limit its access to the capital markets.

## Credit Risk

## We may suffer significant losses from our credit exposures.

Our businesses are subject to the risk that a client, counterparty or issuer will fail to perform its contractual obligations, or that the value of collateral held to secure obligations will prove to be inadequate. While we have policies and procedures designed to manage this risk, the policies and procedures may not be fully effective. Our exposure mainly results from margin lending, clients’ options and futures trading, securities lending, mortgage lending, pledged asset lending, our role as a counterparty in financial contracts and investing activities, and indirectly from the investing activities of certain of the proprietary funds we sponsor.

When clients purchase securities on margin, borrow on lines of credit collateralized by securities, or trade options or futures, we are subject to the risk that clients may default on their obligations when the value of the securities and cash in their accounts falls below the amount of clients’ indebtedness. Abrupt changes in securities valuations and the failure of clients to meet margin calls could result in substantial losses, especially if there is a lack of liquidity. As a result of our TD Ameritrade acquisition, our margin, options and futures business has materially increased and market liquidity may represent an increased risk.

We have exposure to credit risk associated with our investments. Those investments are subject to price fluctuations. Loss of value of securities can negatively affect earnings if management determines that such loss of value has resulted from a credit loss. The evaluation of whether a credit loss exists is a matter of judgment, which includes the assessment of multiple factors. If management determines that a security’s decline in fair value is the result of a credit loss, an allowance for credit losses on the security will be recorded and a corresponding loss will be recognized in current earnings. Even if a decline in fair value of a security is not determined to have resulted from a credit loss, if we were ever forced to sell the security sooner than intended prior to maturity due to liquidity needs, we would have to recognize any unrealized losses at that time.

Our bank loans primarily consist of First Mortgages, HELOCs, and PALs. Increases in delinquency and default rates, housing and stock price declines, increases in the unemployment rate, and other economic factors, including from the continuing impact of the COVID-19 pandemic, can result in increases in allowances for credit losses and related credit loss expense, as well as write downs on such loans.

Heightened credit exposures to specific counterparties or instruments can increase our risk of loss. Examples include:

- Large positions in financial instruments collateralized by assets with similar economic characteristics or in securities of a single issuer or industry;

- Mortgage loans and HELOCs to banking clients which are secured by properties in the same geographic region; and

- Client margins, options or futures, pledged assets, and securities lending activities collateralized by or linked to securities of a single issuer, index, or industry.

We sponsor a number of proprietary money market mutual funds and other proprietary funds. Although we have no obligation to do so, we may decide for competitive or other reasons to provide credit, liquidity or other support to our funds in the event of significant declines in valuation of fund holdings or significant redemption activity that exceeds available liquidity. Such support could cause us to take significant charges, could reduce our liquidity and, in certain situations, could, with respect to proprietary funds other than money market mutual funds, result in us having to consolidate one or more funds in our financial statements. If we choose not to provide credit, liquidity or other support in such a situation, we could suffer reputational damage and its business could be adversely affected.

## Risks Related to Our Acquisition of TD Ameritrade

We may fail to realize the anticipated cost savings and other benefits of the TD Ameritrade acquisition, which could adversely affect the value of our stock.

The success of our TD Ameritrade acquisition will depend, in significant part, on our ability to realize the anticipated cost



savings and other benefits from integrating the businesses of Schwab and TD Ameritrade. Our ability to realize these anticipated cost savings and other benefits is subject to certain risks. If we are not able to successfully combine the businesses of Schwab and TD Ameritrade within the anticipated time frame, or at all, the anticipated cost savings and other benefits of the merger may not be realized fully or at all or may take longer to realize than expected, the combined business may not perform as expected and the value of our common stock may be adversely affected.

It is possible that the integration process could result in the loss of key Schwab or TD Ameritrade employees, the loss of clients, the disruption of either company’s or both companies’ ongoing businesses or in unexpected integration issues, higher than expected integration costs and an overall post-completion integration process that takes longer than originally anticipated.

Most of the integration planning and execution work is currently being done remotely due to the COVID-19 pandemic. The inability to work in-person and on-site with information technology and management oversight could make some of the integration work more challenging, particularly with regard to technology. We will need to hire a significant number of technology personnel and contract staff and rely on a number of critical technology vendors in order to complete the integration work relating to technology platforms and systems within the target timeframe. In addition, we may experience delays in acquiring the technology and infrastructure components needed for the integration due to pandemic-related supply chain disruptions. We also have been experiencing high levels of trading volume which, if sustained, may require us to increase the capacity in our integration technology build-outs. In addition, at times the attention of certain members of our management and other resources may be diverted from integration work to critical day-to-day business operations. We may also encounter challenges integrating TD Ameritrade technologies into Schwab platforms. Any of these factors could make timely achievement of integration milestones more challenging, particularly with regard to technology and systems.

## We will continue to incur significant integration costs in connection with the TD Ameritrade acquisition.

We will continue to incur significant non-recurring costs related to formulating and implementing integration plans with respect to combining the operations of Schwab and TD Ameritrade, including technology-related, workforce and facilities consolidation costs. We continue to assess the magnitude of these costs, and additional unanticipated costs may be incurred in the integration of the two companies' businesses.

We may have difficulty attracting, motivating and retaining executives and other employees following completion of the acquisition.

Uncertainty about the effect of the acquisition on Schwab and TD Ameritrade employees may impair our ability to attract, retain and motivate personnel. Employee retention may be particularly challenging during the integration process, as employees of Schwab and TD Ameritrade may experience uncertainty about their future roles with the combined business. If employees of Schwab or TD Ameritrade depart, the integration of the companies may be more difficult and the combined business may be harmed. Furthermore, we may have to incur significant costs in identifying, hiring and retaining replacements for departing employees and may lose significant expertise and talent relating to the businesses of Schwab or TD Ameritrade, and our ability to realize the anticipated benefits of the acquisition may be adversely affected. In addition, there could be disruptions to or distractions for the workforce and management associated with integrating employees into Schwab.

The TD Ameritrade acquisition may not be accretive to our earnings per share, which may negatively affect the market price of our common stock.

Based on the anticipated synergies between Schwab and TD Ameritrade, we expect the acquisition to be accretive to our earnings per share in the third year following completion of the merger. However, future events and conditions could reduce or delay the accretion that is currently projected or result in the acquisition being dilutive to our earnings per share, including adverse changes in market conditions, additional transaction and integration related costs and other factors such as the failure to realize some or all of the benefits anticipated in the acquisition. Any dilution of, reduction in, or delay of any accretion to, our earnings per share could cause the price of shares of our common stock to decline or grow at a reduced rate. Other Business Risks

## Potential strategic transactions could have a negative impact on our financial position.

We evaluate potential strategic transactions, including business combinations, acquisitions, and dispositions. Any such transaction could have a material impact on our financial position, results of operations, or cash flows. The process of



evaluating, negotiating, effecting, and integrating any such strategic transaction may divert management’s attention from other business concerns, and might cause the loss of key clients, employees, and business partners. Moreover, integrating businesses and systems may result in unforeseen expenditures as well as numerous risks and uncertainties, including the need to integrate operational, financial, and management information systems and management controls, integrate relationships with clients and business partners, and manage facilities and employees in different geographic areas. The integration process could result in the disruption of ongoing businesses or changes to inconsistent standards, controls, procedures and policies that could adversely affect our ability to maintain relationships with clients, employees, outsourced service providers and vendors. In addition, an acquisition may cause us to assume liabilities or become subject to litigation or regulatory proceedings or require the amortization of a large amount of acquired intangible assets. Further, we may not realize the anticipated benefits from an acquisition in a timely manner or at all (including without limitation the recent acquisition of TD Ameritrade), and any future acquisition could be dilutive to our current stockholders’ percentage ownership or to earnings per common share (EPS).

Our acquisitions and dispositions are typically subject to closing conditions, including regulatory approvals and the absence of material adverse changes in the business, operations or financial condition of the entity or part of an entity being acquired or sold. To the extent we enter into an agreement to buy or sell an entity or part of an entity, there can be no guarantee that the transaction will close when expected, or at all. If a material transaction does not close, our stock price could decline.

## Our industry is highly competitive and characterized by aggressive price competition.

We operate in a highly competitive environment with a broad array of competitors from large integrated banks to venture-capital backed private companies. We continually monitor our pricing in relation to competitors and periodically adjust interest rates on deposits and loans, fees for advisory services, expense ratios on mutual funds and ETFs, trade commission rates, and other pricing and incentives to sustain our competitive position. Increased price competition from other financial services firms to attract clients, such as reduced commissions, higher deposit rates, reduced mutual fund or ETF expense ratios, or the increased use of incentives, could impact our results of operations and financial condition.

## We face competition in hiring and retaining qualified employees.

The market for qualified personnel in our business is highly competitive. At various times, different functions and roles are in especially high demand in the market, compelling us to pay more to attract talent. Our ability to continue to compete effectively will depend upon our ability to attract new employees and retain existing employees while managing compensation costs.

We need to hire a significant number of technology personnel and contract staff to complete the TD Ameritrade integration work within the target timeframe. Demand for skilled technology professionals is high and we may experience delays in hiring the appropriate skilled resources.

## Our stock price has fluctuated historically, and may continue to fluctuate.

Our stock price can be volatile. Among the factors that may affect the volatility of our stock price are the following:

• Our exposure to changes in interest rates;

- Speculation in the investment community or the press about, or actual changes in, our competitive position, organizational structure, executive team, operations, financial condition, financial reporting and results, expense discipline, strategic transactions, or progress on achieving the expected benefits from our TD Ameritrade acquisition;

• The announcement of new products, services, acquisitions, or dispositions by us or our competitors;

- Increases or decreases in revenue or earnings, changes in earnings estimates by the investment community, and variations between estimated financial results and actual financial results; and

• Sales of a substantial number of shares of our common stock by large stockholders.

Changes in the stock market generally, or as it concerns our industry, as well as geopolitical, corporate, regulatory, business, and economic factors may also affect our stock price.



# THE CHARLES SCHWAB CORPORATION

Future sales of CSC’s equity securities may adversely affect the market price of CSC’s common stock and result in dilution.

CSC’s certificate of incorporation authorizes CSC’s Board of Directors, among other things, to issue additional shares of common or preferred stock or securities convertible or exchangeable into equity securities, without stockholder approval. CSC may issue additional equity or convertible securities to raise additional capital or for other purposes. The issuance of any additional equity or convertible securities could be substantially dilutive to holders of CSC’s common stock and may adversely affect the market price of CSC’s common stock.

## Our ongoing relationships with TD Bank and its affiliates could have a negative impact on us.

Although our acquisition of TD Ameritrade was structured such that completion of the merger would not result in CSC either (i) being deemed to be “controlled” by TD Bank (as that term is interpreted by the Federal Reserve under the BHC Act or HOLA) or (ii) being deemed to be in “control” of any of TD Bank’s depository institutions, changes in circumstances could trigger presumptions of control under the Federal Reserve’s regulations. This could occur if TD Bank and its affiliates own more than 9.9% of Schwab common stock, as interpreted in accordance with the applicable rules of the Federal Reserve. While the Stockholder Agreement between CSC and TD Bank prohibits TD Bank and its affiliates from exceeding the 9.9% threshold, it could happen unintentionally. This presumption of control could also be triggered if the revenue generated to either us or to any of the TD Bank depository institutions exceeds a certain percentage. The Stockholder Agreement contains provisions to address such situations.

Under the IDA agreement, we are not permitted to reduce the deposit balances swept to the TD Depository Institutions until June 30, 2021 and thereafter only by a set amount during each 12-month period, subject to certain limitations including only moving IDA balances designated as floating-rate obligations and maintaining a minimum IDA sweep balance through 2031. The bank deposit account fee revenue that we earn related to the IDA agreement may be less than the net interest revenue that we could have earned if the deposit balances were swept to our banking subsidiaries rather than the TD Depository Institutions. When we are permitted to reduce the IDA balances, we can only move the balances to our banking subsidiaries if we have sufficient capital. In addition, in a low rate environment it is possible that the sweep arrangement fee computation could result in a negative amount that we would be required to pay the TD Depository Institutions, resulting in us having an expense rather than revenue.

## Item 1B. Unresolved Staff Comments

None.



## Item 2. Properties

As part of our real estate energy management program, Schwab incorporates sustainable practices and procedures to guide our facilities’ design, materials, and building technologies. A summary of Schwab’s significant locations is presented in the following table.

<table><tr><td rowspan="2">December 31, 2020(amounts in thousands)</td><td colspan="2">Square Footage</td></tr><tr><td>Leased</td><td>Owned</td></tr><tr><td>Location</td><td></td><td></td></tr><tr><td>Corporate headquarters:</td><td></td><td></td></tr><tr><td>Westlake, TX (1)</td><td>318</td><td>542</td></tr><tr><td>San Francisco, CA (1)</td><td>417</td><td>—</td></tr><tr><td>Service and other office space:</td><td></td><td></td></tr><tr><td>Denver, CO</td><td>—</td><td>767</td></tr><tr><td>Phoenix, AZ</td><td>28</td><td>728</td></tr><tr><td>Omaha, NE</td><td>119</td><td>578</td></tr><tr><td>Austin, TX</td><td>—</td><td>561</td></tr><tr><td>Southlake, TX</td><td>45</td><td>375</td></tr><tr><td>Jersey City, NJ</td><td>394</td><td>—</td></tr><tr><td>St. Louis, MO</td><td>—</td><td>324</td></tr><tr><td>Chicago, IL</td><td>237</td><td>—</td></tr><tr><td>Indianapolis, IN</td><td>—</td><td>161</td></tr><tr><td>Orlando, FL</td><td>159</td><td>—</td></tr><tr><td>Richfield, OH</td><td>—</td><td>117</td></tr><tr><td>San Diego, CA</td><td>111</td><td>—</td></tr><tr><td>El Paso, TX</td><td>—</td><td>105</td></tr></table>

(1) Effective January 1, 2021, CSC changed the designation of its corporate headquarters from San Francisco, California to Westlake, Texas.

The square footage amounts presented in the table above are net of space that has been subleased to third parties. Our corporate headquarters, data centers, offices, and service centers support both of our segments.

The Company’s acquisition of TD Ameritrade expanded the Company’s branch footprint. As of December 31, 2020, the Company had over 400 domestic branch offices in 48 states and the District of Columbia, as well as locations in Puerto Rico, the United Kingdom, Hong Kong, and Singapore. Substantially all branch offices are located in leased premises.

## Item 3. Legal Proceedings

For a discussion of legal proceedings, see Item 8 – Note 15.

## Item 4. Mine Safety Disclosures

Not applicable.



## PART II

## Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities

## Market Information

CSC’s common stock is listed on The New York Stock Exchange under the ticker symbol SCHW. The number of common stockholders of record as of January 29, 2021, was 5,679. The closing market price per share on that date was $51.54.

The following graph shows a five-year comparison of cumulative total returns for CSC’s common stock, the Standard & Poor’s 500 Index, and the Dow Jones U.S. Investment Services Index, each of which assumes an initial investment of $100 and reinvestment of dividends.



The Charles Schwab Corporation
Standard & Poor's 500 Index
Dow Jones U.S. Investment Services Index

<table><tr><td>December 31,</td><td>2015</td><td>2016</td><td>2017</td><td>2018</td><td>2019</td><td>2020</td></tr><tr><td>The Charles Schwab Corporation</td><td>$ 100</td><td>$ 121</td><td>$ 159</td><td>$ 129</td><td>$ 151</td><td>$ 171</td></tr><tr><td>Standard &amp; Poor&#x27;s 500 Index</td><td>$ 100</td><td>$ 112</td><td>$ 136</td><td>$ 130</td><td>$ 171</td><td>$ 203</td></tr><tr><td>Dow Jones U.S. Investment Services Index</td><td>$ 100</td><td>$ 127</td><td>$ 158</td><td>$ 139</td><td>$ 173</td><td>$ 204</td></tr></table>

## Securities Authorized for Issuance Under Equity Compensation Plans

For information relating to compensation plans under which our equity securities are authorized for issuance, see Item 8 – Note 21 and Part III – Item 12.



## Issuer Purchases of Equity Securities

The following table summarizes purchases made by or on behalf of CSC of its common stock for each calendar month in the fourth quarter of 2020 (in millions, except number of shares, which are in thousands, and per share amounts):

<table><tr><td>Month</td><td>Total Number of Shares Purchased</td><td>Average Price Paid per Share</td><td>Total Number of Shares Purchased as Part of Publicly Announced Program</td><td>Approximate Dollar Value of Shares That May Yet Be Purchased Under the Publicly Announced Program</td></tr><tr><td>October:</td><td></td><td></td><td></td><td></td></tr><tr><td>Share repurchase program (1)</td><td>—</td><td>$ —</td><td>—</td><td>$ 1,780</td></tr><tr><td>Employee transactions (2)</td><td>111</td><td>$ 38.62</td><td>N/A</td><td>N/A</td></tr><tr><td>November:</td><td></td><td></td><td></td><td></td></tr><tr><td>Share repurchase program (1)</td><td>—</td><td>$ —</td><td>—</td><td>$ 1,780</td></tr><tr><td>Employee transactions (2)</td><td>704</td><td>$ 41.89</td><td>N/A</td><td>N/A</td></tr><tr><td>December:</td><td></td><td></td><td></td><td></td></tr><tr><td>Share repurchase program (1)</td><td>—</td><td>$ —</td><td>—</td><td>$ 1,780</td></tr><tr><td>Employee transactions (2)</td><td>273</td><td>$ 49.85</td><td>N/A</td><td>N/A</td></tr><tr><td>Total:</td><td></td><td></td><td></td><td></td></tr><tr><td>Share repurchase program (1)</td><td>—</td><td>$ —</td><td>—</td><td>$ 1,780</td></tr><tr><td>Employee transactions (2)</td><td>1,088</td><td>$ 43.55</td><td>N/A</td><td>N/A</td></tr></table>

(1) All shares were repurchased under an authorization approved by CSC’s Board of Directors of up to $4.0 billion of common stock publicly announced by CSC on January 30, 2019. The authorization does not have an expiration date.

(2) Includes restricted shares withheld (under the terms of grants under employee stock incentive plans) to offset tax withholding obligations that occur upon vesting and release of restricted shares. CSC may receive shares delivered or attested to pay the exercise price and/or to satisfy tax withholding obligations by employees who exercise stock options granted under employee stock incentive plans, which are commonly referred to as stock swap exercises.

N/A Not applicable.

## Recent Sales of Unregistered Securities

TD Bank exercised a right to exchange 1,786,640 shares of CSC common stock for an equal number of shares of CSC nonvoting common stock. The shares of CSC nonvoting common stock issued in exchange were issued in reliance on Section 3(a)(9) of the Securities Act on October 19, 2020.



## Item 6. Selected Financial Data

## Selected Financial and Operating Data

(In Millions, Except Per Share Amounts, Ratios, or as Noted)

<table><tr><td rowspan="2"></td><td colspan="8">Growth Rates</td></tr><tr><td>Compounded 4-Year 2016-2020 (1)</td><td>Annual 1-Year 2019-2020</td><td>2020 (2)</td><td>2019</td><td>2018</td><td>2017</td><td>2016</td><td></td></tr><tr><td>Results of Operations</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total net revenues</td><td>12%</td><td>9%</td><td>$ 11,691</td><td>$ 10,721</td><td>$ 10,132</td><td>$ 8,618</td><td>$ 7,478</td><td></td></tr><tr><td>Expenses excluding interest</td><td>13%</td><td>26%</td><td>$ 7,391</td><td>$ 5,873</td><td>$ 5,570</td><td>$ 4,968</td><td>$ 4,485</td><td></td></tr><tr><td>Net income</td><td>15%</td><td>(11)%</td><td>$ 3,299</td><td>$ 3,704</td><td>$ 3,507</td><td>$ 2,354</td><td>$ 1,889</td><td></td></tr><tr><td>Net income available to common stockholders</td><td>15%</td><td>(14)%</td><td>$ 3,043</td><td>$ 3,526</td><td>$ 3,329</td><td>$ 2,180</td><td>$ 1,746</td><td></td></tr><tr><td>Earnings per common share:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Basic</td><td>13%</td><td>(21)%</td><td>$ 2.13</td><td>$ 2.69</td><td>$ 2.47</td><td>$ 1.63</td><td>$ 1.32</td><td></td></tr><tr><td>Diluted</td><td>13%</td><td>(21)%</td><td>$ 2.12</td><td>$ 2.67</td><td>$ 2.45</td><td>$ 1.61</td><td>$ 1.31</td><td></td></tr><tr><td>Dividends declared per common share</td><td>28%</td><td>6%</td><td>$ .72</td><td>$ .68</td><td>$ .46</td><td>$ .32</td><td>$ .27</td><td></td></tr><tr><td>Weighted-average common shares outstanding:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Basic</td><td>2%</td><td>9%</td><td>1,429</td><td>1,311</td><td>1,348</td><td>1,339</td><td>1,324</td><td></td></tr><tr><td>Diluted</td><td>2%</td><td>9%</td><td>1,435</td><td>1,320</td><td>1,361</td><td>1,353</td><td>1,334</td><td></td></tr><tr><td>Net interest revenue as a percentage of total net revenues</td><td></td><td></td><td>52%</td><td>61%</td><td>57%</td><td>50%</td><td>44%</td><td></td></tr><tr><td>Asset management and administration fees as a percentage of total net revenues</td><td></td><td></td><td>30%</td><td>30%</td><td>32%</td><td>39%</td><td>41%</td><td></td></tr><tr><td>Trading revenue as a percentage of total net revenues (3)</td><td></td><td></td><td>12%</td><td>7%</td><td>9%</td><td>9%</td><td>12%</td><td></td></tr><tr><td>Effective income tax rate</td><td></td><td></td><td>23.3%</td><td>23.6%</td><td>23.1%</td><td>35.5%</td><td>36.9%</td><td></td></tr><tr><td>Performance Measures</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total net revenues growth</td><td></td><td></td><td>9%</td><td>6%</td><td>18%</td><td>15%</td><td>17%</td><td></td></tr><tr><td>Pre-tax profit margin</td><td></td><td></td><td>36.8%</td><td>45.2%</td><td>45.0%</td><td>42.4%</td><td>40.0%</td><td></td></tr><tr><td>Return on average common stockholders&#x27; equity</td><td></td><td></td><td>9%</td><td>19%</td><td>19%</td><td>15%</td><td>14%</td><td></td></tr><tr><td>Financial Condition (at year end)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total assets</td><td>25%</td><td>87%</td><td>$ 549,009</td><td>$ 294,005</td><td>$ 296,482</td><td>$ 243,274</td><td>$ 223,383</td><td></td></tr><tr><td>Short-term borrowings</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>$ 15,000</td><td>—</td><td></td></tr><tr><td>Long-term debt</td><td>48%</td><td>83%</td><td>$ 13,632</td><td>$ 7,430</td><td>$ 6,878</td><td>$ 4,753</td><td>$ 2,876</td><td></td></tr><tr><td>Preferred stock</td><td>29%</td><td>177%</td><td>$ 7,733</td><td>$ 2,793</td><td>$ 2,793</td><td>$ 2,793</td><td>$ 2,793</td><td></td></tr><tr><td>Total stockholders&#x27; equity</td><td>36%</td><td>158%</td><td>$ 56,060</td><td>$ 21,745</td><td>$ 20,670</td><td>$ 18,525</td><td>$ 16,421</td><td></td></tr><tr><td>Assets to stockholders&#x27; equity ratio</td><td></td><td></td><td>10</td><td>14</td><td>14</td><td>13</td><td>14</td><td></td></tr><tr><td>Debt to total capital ratio (4)</td><td></td><td></td><td>20%</td><td>25%</td><td>25%</td><td>52%</td><td>15%</td><td></td></tr><tr><td>Employee Information</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Full-time equivalent employees (at year end, in thousands)</td><td>19%</td><td>62%</td><td>32.0</td><td>19.7</td><td>19.5</td><td>17.6</td><td>16.2</td><td></td></tr></table>

(1) The Compounded 4-year growth rate is computed using the formula: Compound annual growth rate = (Ending Value / Beginning Value) \( ^{25} \)  – 1.

(2) Effective October 6, 2020, CSC acquired TD Ameritrade. As a result, TD Ameritrade has been included in our consolidated results of operations and financial condition starting on the acquisition date. Refer to Item 8 – Note 3 for further information regarding the acquisition of TD Ameritrade.

(3) Beginning in the first quarter of 2020, order flow revenue was reclassified from other revenue to trading revenue. Prior period amounts have been reclassified in the statements of income to reflect this change, and prior period percentages presented in this table have been recalculated.

(4) The Debt to total capital ratio is computed using the formula: Total Debt (short and long-term) / (Total Debt + Stockholders' Equity).



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

## FORWARD-LOOKING STATEMENTS

In addition to historical information, this Annual Report on Form 10-K contains “forward-looking statements” within the meaning of Section 27A of the Securities Act, and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements are identified by words such as “believe,” “anticipate,” “expect,” “intend,” “plan,” “will,” “may,” “estimate,” “appear,” “could,” “would,” “expand,” “aim,” “maintain,” and other similar expressions. In addition, any statements that refer to expectations, projections, or other characterizations of future events or circumstances are forward-looking statements.

These forward-looking statements, which reflect management’s beliefs, objectives, and expectations as of the date hereof, are estimates based on the best judgment of Schwab’s senior management. These statements relate to, among other things:

- Maximizing our market valuation and stockholder returns over time; our belief that developing trusted relationships will translate into more client assets which drives revenue and, along with expense discipline and thoughtful capital management, generates earnings growth and builds stockholder value; and maintaining our market position (see Business Strategy and Competitive Environment and Products and Services in Part I, Item 1);

- Expected benefits from the TD Ameritrade and other recently completed acquisitions; and expected timing for the TD Ameritrade integration (see Business and Asset Acquisitions in Part I, Item 1; Overview – Business and Asset Acquisitions in Part II, Item 7; Business Acquisitions in Part II, Item 8 – Note 3; and Exit and Other Related Liabilities in Note 16);

- The migration of IDA balances to our balance sheet (see Business and Asset Acquisitions – Acquisition of TD Ameritrade in Part I, Item 1; Capital Management – Regulatory Capital Requirements in Part II, Item 7; and Commitments and Contingencies in Part II, Item 8 – Note 15);

- The impact of legal proceedings and regulatory matters (see Legal Proceedings in Part I, Item 3; and Commitments and Contingencies in Part II, Item 8 – Note 15);

• Advancing strategic goals to drive scale, monetization and segmentation (see Overview in Part II, Item 7);

- Cost estimates and timing related to the TD Ameritrade integration, including acquisition and integration-related costs and capital expenditures, cost synergies, and exit and other related costs (see Overview – Business and Asset Acquisitions in Part II, Item 7; Results of Operations – Total Expenses Excluding Interest; and Exit and Other Related Liabilities in Part II, Item 8 – Note 16);

- The adjustment of rates paid on client-related liabilities; net interest margin compression and net interest revenue; and money market fund fee waivers (see Results of Operations – Net Interest Revenue and Asset Management and Administration Fees in Part II, Item 7);

- Capital expenditures; and increased spending to improve service levels and support growth (see Results of Operations – Total Expenses Excluding Interest in Part II, Item 7);

• The phase-out of the use of LIBOR (see Risk Management – Expected Phase-out of LIBOR in Part II, Item 7);

- Sources of liquidity, capital, and level of dividends; and Tier 1 Leverage Ratio operating objective (see Liquidity Risk, Capital Management, Regulatory Capital Requirements, and Dividends in Part II, Item 7);

- The expected impact of new accounting standards not yet adopted (see Summary of Significant Accounting Policies in Part II, Item 8 – Note 2); and

- The likelihood of indemnification and guarantee payment obligations and clients failing to fulfill contractual obligations (see Commitments and Contingencies in Part II, Item 8 – Note 15 and Financial Instruments Subject to Off-Balance Sheet Credit Risk – Client Trade Settlement in Note 17).

Achievement of the expressed beliefs, objectives and expectations described in these statements is subject to certain risks and uncertainties that could cause actual results to differ materially from the expressed beliefs, objectives, and expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this Annual Report on Form 10-K or, in the case of documents incorporated by reference, as of the date of those documents.

Important factors that may cause actual results to differ include, but are not limited to:

- General market conditions, including equity valuations, trading activity, the level of interest rates – which can impact money market fund fee waivers, and credit spreads;



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

• Our ability to attract and retain clients, develop trusted relationships, and grow client assets;

• Client use of our advisory solutions and other products and services;

• The level of client assets, including cash balances;

• Competitive pressure on pricing, including deposit rates;

• Client sensitivity to rates;

• Regulatory guidance;

• Capital and liquidity needs and management;

• Our ability to manage expenses;

- Our ability to develop and launch new and enhanced products, services, and capabilities, as well as enhance our infrastructure, in a timely and successful manner;

• Our ability to monetize client assets;

- The scope and duration of the COVID-19 pandemic and actions taken by governmental authorities to contain the spread of the virus and the economic impact;

• Our ability to support client activity levels;

- The risk that expected cost synergies and other benefits from the TD Ameritrade and other recent acquisitions may not be fully realized or may take longer to realize than expected;

• The ability to successfully implement integration strategies and plans relating to TD Ameritrade;

• The timing of integration-related and other technology projects;

• Real estate and workforce decisions;

• Migrations of BDA balances;

• Prepayment levels for mortgage-backed securities;

• Client cash allocations;

• LIBOR trends;

• Adverse developments in litigation or regulatory matters and any related charges;

• Potential breaches of contractual terms for which we have indemnification and guarantee obligations; and

• Client activity, including daily average trades; margin balances; and balance sheet cash.

Certain of these factors, as well as general risk factors affecting the Company, are discussed in greater detail in Risk Factors in Part I, Item 1A.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## GLOSSARY OF TERMS

Active brokerage accounts: Brokerage accounts with activity within the preceding 270 days.

Accumulated Other Comprehensive Income (AOCI): A component of stockholders’ equity which includes unrealized gains and losses on available for sale (AFS) securities and net gains or losses associated with pension obligations.

Asset-backed securities: Debt securities backed by financial assets such as loans or receivables.

Assets receiving ongoing advisory services: Market value of all client assets custodied at the Company under the guidance of an independent advisor or enrolled in one of Schwab’s advice solutions at the end of the reporting period.

Bank deposit account balances (BDA balances): Clients’ uninvested cash balances held off-balance sheet in deposit accounts at unconsolidated third-party financial institutions, pursuant to the IDA agreement and agreements with other third-party financial institutions. Average BDA balances represent the daily average balance for the reporting period.

Basel III: Global regulatory standards on bank capital adequacy and liquidity issued by the Basel Committee on Banking Supervision.

Basis point: One basis point equals  $ 1/100^{th} \)  of 1%, or 0.01%.

Client assets: The market value, as of the end of the reporting period, of all client assets in our custody, BDA balances, and proprietary products, which includes both cash and securities. Average client assets are the daily average client asset balance for the reporting period.

Client cash as a percentage of client assets: Calculated as the value, at the end of the reporting period, of all money market fund balances, bank deposits, Schwab One \( ^{®} \)  balances, BDA balances, and certain cash equivalents divided by client assets.

Common Equity Tier 1 (CET1) Capital: The sum of common stock and related surplus net of treasury stock, retained earnings, AOCI, and qualifying minority interests, less applicable regulatory adjustments and deductions. As permitted by the interagency regulatory capital and liquidity rules adopted in October 2019, CSC, as a Category III banking organization, made an election to exclude AOCI from CET1 capital, beginning January 1, 2020.

Common Equity Tier 1 Risk-Based Capital Ratio: The ratio of CET1 Capital to total risk-weighted assets as of the end of the period.

Core net new client assets: Net new client assets before significant one-time inflows or outflows, such as acquisitions/divestitures or extraordinary flows (generally greater than $10 billion) relating to a specific client. These flows may span multiple reporting periods.

Customer Protection Rule: Refers to Rule 15c3-3 of the Securities Exchange Act of 1934.

Daily Average Trades (DATs): Includes daily average revenue trades by clients, trades by clients in asset-based pricing relationships, and all commission-free trades.

Debt to total capital ratio: Calculated as total debt divided by stockholders' equity and total debt.

Delinquency roll rates: The rates at which loans transition through delinquency stages, ultimately resulting in a loss. Schwab considers a loan to be delinquent if it is 30 days or more past due.

Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act): Regulatory reform legislation containing numerous provisions which expanded prudential regulation of large financial services companies.

Duration: Duration is typically used to measure the expected change in value of a financial instrument for a 1% change in interest rates, expressed in years.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Final Regulatory Capital Rules: Refers to the regulatory capital rules issued by U.S. banking agencies which implemented Basel III and relevant provisions of Dodd-Frank Act, which apply to savings and loan holding companies, as well as federal savings banks.

First mortgages: Refers to first lien residential real estate mortgage loans.

Full-time equivalent employees: Represents the total number of hours worked divided by a 40-hour work week for the following categories: full-time, part-time, and temporary employees and persons employed on a contract basis.

High Quality Liquid Assets (HQLA): HQLA is defined by the Federal Reserve, but includes assets with low market- and credit risk that are actively traded and readily convertible to cash in times of stress.

Insured Deposit Account (IDA) Agreement: The IDA agreement with the TD Depository Institutions.

Interest-bearing liabilities: Primarily includes bank deposits, payables to brokerage clients, short-term borrowings, and long-term debt on which Schwab pays interest.

Interest-earning assets: Primarily includes cash and cash equivalents, cash and investments segregated, receivables from brokerage clients, investment securities, and bank loans on which Schwab earns interest.

Investment grade: Defined as a rating equivalent to a Moody’s Investors Service (Moody’s) rating of “Baa” or higher, or a Standard & Poor’s Rating Group (Standard & Poor’s) or Fitch Ratings, Ltd (Fitch) rating of “BBB-” or higher.

Liquidity Coverage Ratio (LCR): The ratio of HQLA to projected net cash outflows during a 30-day stress scenario.

Loan-To-Value (LTV) ratio: Calculated as the principal amount of a loan divided by the value of the collateral securing the loan.

Margin loans: Money borrowed against the value of certain stocks, bonds, and mutual funds in a client portfolio. The borrowed money can be used to purchase additional securities or to meet short-term financial needs.

Master netting arrangement: An agreement between two counterparties that have multiple contracts with each other that provides for net settlement of all contracts through a single cash payment in the event of default or termination of any one contract.

Mortgage-backed securities: A type of asset-backed security that is secured by a mortgage or group of mortgages.

Net interest margin: Net interest revenue (annualized for interim periods) divided by average interest-earning assets.

Net new client assets: Total inflows of client cash and securities to Schwab less client outflows. Inflows include dividends and interest; outflows include commissions and fees. Capital gains distributions are excluded.

Net Stable Funding Ratio (NSFR): The ratio of the amount of available stable funding relative to the amount of required stable funding.

New brokerage accounts: All brokerage accounts opened during the period, as well as any accounts added via acquisition.

Nonperforming assets: The total of nonaccrual loans and other real estate owned.

Order flow revenue: Net compensation received from markets and firms to which our broker-dealer subsidiaries send equity and options orders. The amount reflects rebates received for certain types of orders, less fees paid for orders where exchange fees or other charges apply.

Pledged Asset Line \( ^{\circledR} \)  (PAL): A non-purpose revolving line of credit from CSB secured by eligible assets held in a separate pledged brokerage account maintained at CS&Co.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Return on average common stockholders’ equity: Calculated as net income available to common stockholders (annualized for interim periods) divided by average common stockholders’ equity.

Risk-weighted assets: Computed by assigning specific risk-weightings to assets and off-balance sheet instruments for capital adequacy calculations.

Tier 1 Capital: The sum of CET1 Capital and additional Tier 1 Capital instruments and related surplus, less applicable adjustments and deductions.

Tier 1 Leverage Ratio: End-of-period Tier 1 Capital divided by adjusted average total consolidated assets for the period.

Trading days: Days in which the markets/exchanges are open for the buying and selling of securities. Early market closures are counted as half-days.

U.S. federal banking agencies: Refers to the Federal Reserve, the OCC, the FDIC, and the CFPB.

Uniform Net Capital Rule: Refers to Rule 15c3-1 under the Securities Exchange Act of 1934, which specifies minimum capital requirements that are intended to ensure the general financial soundness and liquidity of broker-dealers at all times.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## OVERVIEW

Management focuses on several client activity and financial metrics in evaluating Schwab’s financial position and operating performance. We believe that metrics relating to net new and total client assets, as well as client cash levels and utilization of advisory services, offer perspective on our business momentum and client engagement. Data on new and total client brokerage accounts provides additional perspective on our ability to attract and retain new business. Total net revenue growth, pre-tax profit margin, EPS, return on average common stockholders’ equity, and the Consolidated Tier 1 Leverage Ratio provide broad indicators of Schwab’s overall financial health, operating efficiency, and ability to generate acceptable returns. Total expenses excluding interest as a percentage of average client assets is a measure of operating efficiency.

Our consolidated financial statements include the results of operations and financial condition of TD Ameritrade beginning on October 6, 2020, as discussed below. Results for the years ended December 31, 2020, 2019, and 2018 are as follows:

<table><tr><td></td><td>Growth Rate
1-Year
2019-2020</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Client Metrics</td><td></td><td></td><td></td><td></td></tr><tr><td>Net new client assets (in billions) (1)</td><td>N/M</td><td>$ 1,952.5</td><td>$ 222.8</td><td>$ 133.9</td></tr><tr><td>Core net new client assets (in billions)</td><td>33%</td><td>$ 281.9</td><td>$ 211.7</td><td>$ 227.8</td></tr><tr><td>Client assets (in billions, at year end)</td><td>66%</td><td>$ 6,691.7</td><td>$ 4,038.8</td><td>$ 3,252.2</td></tr><tr><td>Average client assets (in billions)</td><td>24%</td><td>$ 4,579.0</td><td>$ 3,682.0</td><td>$ 3,409.6</td></tr><tr><td>New brokerage accounts (in thousands) (2)</td><td>N/M</td><td>18,627</td><td>1,568</td><td>1,576</td></tr><tr><td>Active brokerage accounts (in thousands, at year end)</td><td>140%</td><td>29,629</td><td>12,333</td><td>11,593</td></tr><tr><td>Assets receiving ongoing advisory services (in billions, at year end)</td><td>57%</td><td>$ 3,300.1</td><td>$ 2,106.8</td><td>$ 1,708.5</td></tr><tr><td>Client cash as a percentage of client assets (at year end)</td><td></td><td>12.3%</td><td>11.3%</td><td>12.8%</td></tr><tr><td>Company Financial Metrics</td><td></td><td></td><td></td><td></td></tr><tr><td>Total net revenues</td><td>9%</td><td>$ 11,691</td><td>$ 10,721</td><td>$ 10,132</td></tr><tr><td>Total expenses excluding interest</td><td>26%</td><td>7,391</td><td>5,873</td><td>5,570</td></tr><tr><td>Income before taxes on income</td><td>(11)%</td><td>4,300</td><td>4,848</td><td>4,562</td></tr><tr><td>Taxes on income</td><td>(13)%</td><td>1,001</td><td>1,144</td><td>1,055</td></tr><tr><td>Net income</td><td>(11)%</td><td>$ 3,299</td><td>$ 3,704</td><td>$ 3,507</td></tr><tr><td>Preferred stock dividends and other</td><td>44%</td><td>256</td><td>178</td><td>178</td></tr><tr><td>Net income available to common stockholders</td><td>(14)%</td><td>$ 3,043</td><td>$ 3,526</td><td>$ 3,329</td></tr><tr><td>Earnings per common share — diluted</td><td>(21)%</td><td>$ 2.12</td><td>$ 2.67</td><td>$ 2.45</td></tr><tr><td>Net revenue growth from prior year</td><td></td><td>9%</td><td>6%</td><td>18%</td></tr><tr><td>Pre-tax profit margin</td><td></td><td>36.8%</td><td>45.2%</td><td>45.0%</td></tr><tr><td>Return on average common stockholders’ equity</td><td></td><td>9%</td><td>19%</td><td>19%</td></tr><tr><td>Expenses excluding interest as a percentage of average client assets</td><td></td><td>0.16%</td><td>0.16%</td><td>0.16%</td></tr><tr><td>Consolidated Tier 1 Leverage Ratio (at year end)</td><td></td><td>6.3%</td><td>7.3%</td><td>7.1%</td></tr><tr><td>Non-GAAP Financial Measures (3)</td><td></td><td></td><td></td><td></td></tr><tr><td>Adjusted total expenses (4)</td><td></td><td>$ 6,759</td><td>$ 5,820</td><td>$ 5,541</td></tr><tr><td>Adjusted diluted EPS</td><td></td><td>$ 2.45</td><td>$ 2.70</td><td>$ 2.46</td></tr><tr><td>Return on tangible common equity</td><td></td><td>15%</td><td>21%</td><td>21%</td></tr></table>

(1) 2020 includes inflows of $1.6 trillion related to the acquisition of TD Ameritrade, $79.9 billion related to the acquisition of the assets of USAA-IMCO, $8.5 billion related to the acquisition of Wasmer Schroeder, and an inflow of $10.9 billion from a mutual fund clearing services client. 2019 includes inflows of $11.1 billion from certain mutual fund clearing services clients. 2018 includes outflows of $93.9 billion from certain mutual fund clearing services clients.

(2) 2020 includes 14.5 million new brokerage accounts related to the acquisition of TD Ameritrade and 1.1 million new brokerage accounts related to the acquisition of assets from USAA-IMCO.

(3) See Non-GAAP Financial Measures for further details and a reconciliation of such measures to GAAP reported results.

(4) Adjusted total expenses is a non-GAAP financial measure adjusting total expenses excluding interest. See Non-GAAP Financial Measures. N/M Not meaningful. Percentage changes greater than 200% are presented as not meaningful.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## 2020 Compared to 2019

Throughout the extraordinary macroeconomic environment that persisted during 2020, Schwab continued to execute on key strategic initiatives, and produced solid financial results. The impact of COVID-19, along with social and political turmoil, created an unprecedented combination of personal and macroeconomic challenges for our clients, employees, and stockholders. While working through these challenges, we progressed in advancing the Company’s strategic goals to drive scale, monetization, and segmentation in ways that benefit our clients. Among the Company’s key accomplishments in 2020 were the successful completion of the acquisition of TD Ameritrade and three other strategic acquisitions, as discussed below.

The COVID-19 pandemic’s rapid escalation in early 2020 was accompanied by volatile equity markets and the Federal Reserve’s further easing of monetary policy. As the year progressed, government aid packages and vaccine developments helped settle the markets, with the S&P 500 \( ^{®} \)  erasing its pandemic-related losses to finish up 16% for the year. Throughout 2020, client engagement with the financial markets greatly increased over the prior year, as client trading activity reached record levels. Core net new assets totaled 281.9 billion in 2020, representing our third consecutive year of over 200 billion. Total client assets reached 6.69 trillion spread across 29.6 million brokerage accounts, up 66% and 140%, respectively, from year-end 2019.

Against this backdrop, Schwab’s net income totaled $3.3 billion, down $405 million, or 11% from 2019, while the Company produced diluted EPS of $2.12, representing a decrease of 21% relative to 2019. Adjusted diluted EPS  \( {}^{(1)} \) , which excludes acquisition and integration-related costs, amortization of acquired intangible assets, and related income tax effects, amounted to $2.45 in 2020, down 9% from $2.70 in 2019.

Total net revenues reached $11.7 billion for the year, increasing 9% from 2019. During March 2020, the Federal Reserve acted to support the economy by cutting the Fed Funds rate from 1.75% to near zero and announcing significant asset purchase programs. Mortgage refinancing activity subsequently accelerated, and our net interest margin was impacted by both significantly lower interest rates and increased prepayments of mortgage-backed securities held in our investment portfolio. Strong growth in interest-earning assets via client inflows and allocation decisions, as well as our acquisitions of TD Ameritrade and assets of USAA-IMCO, helped limit the decrease in net interest revenue to 6%, resulting in a full-year 2020 total of $6.1 billion.

Growing balances in advisory solutions and a rebound in equity markets in 2020 helped drive an 8% increase in asset management and administration fees, which totaled $3.5 billion in 2020. Record client trading activity and the addition of TD Ameritrade in the fourth quarter contributed to an 88% increase in trading revenue, which reached $1.4 billion for the year, more than offsetting a full-year impact of the commission reductions implemented in the fourth quarter of 2019. With the TD Ameritrade acquisition, our fourth quarter 2020 results included bank deposit account fee revenue for the first time, which totaled $355 million for the period from October 6, through December 31, 2020.

Total expenses excluding interest increased 26% in 2020 to $7.4 billion, which included significant costs related to our acquisitions. With the completion of four acquisitions during the year, acquisition and integration-related costs totaled $442 million in 2020, representing a significant increase from the $26 million incurred in 2019. Amortization of acquired intangible assets also increased, totaling $190 million in 2020 compared with $27 million in 2019. Exclusive of these items  \( {}^{(1)} \) , adjusted total expenses increased 16% from 2019. Return on average common stockholders' equity was 9% in 2020, down from 19% in 2019. Return on tangible common equity  \( {}^{(1)} \)  (ROTCE) was 15% in 2020, down from 21% in 2019. The 2020 decreases in both return on average common stockholders' equity and ROTCE are due to lower net income as well as significantly higher balances of common equity due to the TDA acquisition and higher AOCI in 2020, driven by unrealized gains in our AFS investment portfolio.

(1) Adjusted diluted EPS, adjusted total expenses, and return on tangible common equity are non-GAAP financial measures. Please see Non-GAAP Financial Measures for further details and a reconciliation of such measures to GAAP reported results.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Throughout 2020, the Company maintained its disciplined approach to capital management, helping sustain significant balance sheet growth. Schwab’s consolidated total assets ended 2020 at $549 billion, representing growth of $255 billion, or 87%, from year-end 2019, reflecting both our organic growth as well as the acquisitions of TD Ameritrade and the assets of USAA-IMCO. Through offerings in April and December, the Company issued preferred stock totaling approximately $5 billion in 2020, bringing total preferred stock to approximately $7.7 billion, or approximately 25% of Tier 1 Capital at December 31, 2020. The Company’s Tier 1 Leverage Ratio was 6.3% at December 31, 2020.

## Business and Asset Acquisitions

## TD Ameritrade

Effective October 6, 2020, the Company completed its acquisition of TD Ameritrade. TD Ameritrade provides securities brokerage services, including trade execution, clearing services, and margin lending, through its broker-dealer subsidiaries; and futures and foreign exchange trade execution services through its FCM and FDM subsidiary. At the time of closing, TD Ameritrade had approximately $1.6 trillion in client assets and approximately 14.5 million brokerage accounts. In exchange for each share of TD Ameritrade common stock, TD Ameritrade stockholders received 1.0837 shares of CSC common stock, except for TD Bank and its affiliates which received a portion in nonvoting common stock. In connection with the transaction, Schwab issued approximately 586 million common shares to TD Ameritrade stockholders consisting of approximately 509 million shares of common stock and 77 million shares of nonvoting common stock. Upon completion of the acquisition, TDA Holding became a wholly-owned subsidiary of CSC. See Item 8 – Note 3 for more information.

For the period of October 6, through December 31, 2020, total net revenues and total expenses excluding interest attributable to TD Ameritrade were approximately $1.7 billion and $943 million, respectively. TD Ameritrade’s primary sources of revenues include trading revenue, bank deposit account fees, net interest revenue, and asset management and administration fees. Bank deposit account fee revenue is primarily earned through the Company’s IDA agreement. TD Ameritrade’s assets and liabilities have been revalued and recorded at their provisional estimated fair value as of the date of acquisition.

The integration of TD Ameritrade’s operations is expected to occur over 18 to 36 months from the date of acquisition, and the Company expects to continue to incur significant acquisition and integration-related costs and integration-related capital expenditures throughout the integration process. Such costs have included and are expected to continue to include professional fees, such as legal, advisory, and accounting fees, and compensation and benefits expenses for employees and contractors involved in the integration work, costs for technology enhancements, as well as exit and other related costs incurred to attain anticipated synergies. Such costs include employee compensation and benefits, including severance pay, other termination benefits and retention costs, as well as costs related to facility closures, including accelerated depreciation or impairments of assets in those locations.

The Company currently estimates that total acquisition and integration-related costs and capital expenditures related to the integration of TD Ameritrade will be approximately $1.6 billion. The Company is in the early stages of integration, and our estimates of the nature, amounts, and timing of recognition of acquisition and integration-related costs are subject to change based on a number of factors, including the expected duration and complexity of the integration process and the heightened uncertainty of the current economic environment. More specifically, factors that could cause variability in our expected acquisition and integration-related costs include the level of employee attrition, workforce redeployment from eliminated positions into open roles, changes in the levels of client activity, as well as increased real estate-related exit cost variability due to effects of the COVID-19 pandemic.

Acquisition and integration-related costs, which includes related exit costs, for all of our acquisitions completed in 2020 totaled $442 million, and the Company expects to incur a roughly consistent amount in 2021 related primarily to continued work on the integration of TD Ameritrade. While inclusion of TD Ameritrade’s operating costs and continued acquisition and integration-related costs will increase the Company’s total expenses excluding interest in 2021 and going forward, we expect to realize cost synergies through integration. Over the course of the integration, we expect to realize annualized cost synergies of between $1.8 billion and $2.0 billion, with one-quarter to one-third on an annualized run-rate basis expected by the end of the first year following acquisition. Estimated timing and amounts of synergy realization are subject to change as we progress in the integration. See also Results of Operations – Total Expenses Excluding Interest, Non-GAAP Financial Measures, and Item 8 – Notes 3 and 16.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## Assets of USAA-IMCO

On May 26, 2020, the Company completed its acquisition of the assets of USAA-IMCO for $1.6 billion in cash. Along with the asset purchase agreement, the companies entered into a long-term referral agreement that makes Schwab the exclusive provider of wealth management and investment brokerage services for USAA members. The USAA-IMCO acquisition has added scale to the Company’s operations through the addition of 1.1 million brokerage and managed portfolio accounts with approximately $80 billion in client assets at the acquisition date. The transaction also provides Schwab the opportunity to further expand our client base by serving USAA’s members through the long-term referral agreement. See Item 8 – Note 3 for more information on the USAA-IMCO acquisition.

## Other

During the second quarter of 2020 the Company completed its acquisition of technology and intellectual property of Motif, a financial technology company. The Motif assets help us build on our existing capabilities and help accelerate our development of thematic and direct index investing for Schwab’s retail investors and RIA clients. On July 1, 2020, the Company completed its acquisition of Wasmer Schroeder, which adds established strategies and new separately managed account offerings to our existing fixed income lineup.

## 2019 Compared to 2018

Schwab delivered solid financial results in 2019 while taking significant steps to further enhance our offer to clients and help position the Company to build value for our stakeholders over the long-term. Throughout 2019, investor sentiment reflected a complex market environment that included global trade negotiations and an uncertain domestic economic outlook. The Federal Reserve ended up cutting the federal funds target interest rate three times in 2019, in a reversal of the increases seen in 2018. At the same time, stocks continued to rise, with the S&P 500 \( ^{®} \)  increasing 29% during 2019. Core net new assets totaled 211.7 billion for 2019, representing an organic growth rate of 7% and our second consecutive year over 200 billion. Clients opened 1.6 million new brokerage accounts in 2019, while active brokerage accounts grew 6% to 12.3 million. Our success in asset gathering combined with strong market returns drove total client assets to reach 4.04 trillion at December 31, 2019, closing the year up 24%.

Company actions to benefit clients and build long-term value during 2019 included the elimination of online trading commissions for U.S. and Canadian-listed stocks and ETFs, as well as the base charge on options, which became effective October 7, 2019. The Company also announced two significant acquisitions during 2019. In July 2019, the Company agreed to acquire assets of USAA-IMCO and agreed to enter into a long-term referral agreement. In late November 2019, we entered into a definitive agreement to acquire TD Ameritrade.

Against the backdrop of the more challenging than expected macroeconomic environment and our own pricing decisions, Schwab’s net income totaled $3.7 billion in 2019, an increase of $197 million, or 6%. Diluted EPS grew to $2.67, representing an increase of 9% from 2018.

Total net revenues reached $10.7 billion, up 6% in 2019. Net interest revenue increased 12% in 2019 to $6.5 billion, driven by higher average investment yields and also by an increase in client cash balances held at our bank and broker-dealer subsidiaries. While trading revenue declined 17% to $752 million due to our pricing actions, asset management and administration fees remained essentially flat with 2018 at $3.2 billion, decreasing 1%. Growing enrollment in advice solutions, along with rising balances in other third-party mutual funds, helped to largely offset declines in Mutual Fund OneSource \( ^{®} \)  and lower sweep money market fund revenue due to transfers of sweep money market funds to our balance sheet in 2018 and early 2019.

Total expenses excluding interest increased 5% in 2019 to $5.9 billion, which included $62 million in severance charges associated with a 3% reduction in our workforce and $25 million in costs relating to the announced acquisitions of assets of USAA-IMCO and TD Ameritrade. The Company’s focus on driving efficiency while managing spending in a disciplined manner helped us maintain a ratio of expenses to client assets of 16 bps for 2019. Balancing long-term profitability with reinvesting for growth, we achieved a 45.2% pre-tax profit margin and a 19% return on equity in 2019, representing our second consecutive year of at least 45% and 19%, respectively.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Disciplined balance sheet management remained core to our strategy as we continued to support business growth and meaningful capital returns across a range of conditions. In early 2019, the Board of Directors raised the quarterly cash dividend 31% to $0.17 per share and authorized the repurchase of up to $4.0 billion of common stock; during 2019 we repurchased 55 million shares for $2.2 billion under this authorization. As of December 31, 2019, our balance sheet assets were $294 billion, down 1% from December 31, 2018; our Tier 1 Leverage Ratio was 7.3% at year-end 2019.

## RESULTS OF OPERATIONS

## Total Net Revenues

Total net revenues of $11.7 billion and $10.7 billion for the years ended December 31, 2020 and 2019, respectively, represented growth of 9% and 6% from the prior periods. The 2020 increase was due to our acquisition of TD Ameritrade, which contributed approximately $1.7 billion of total net revenues from October 6, through December 31, 2020. Total net revenues increased in 2019 primarily due to growth in net interest revenue.

<table><tr><td rowspan="2">Year Ended December 31,</td><td colspan="3">2020</td><td colspan="3">2019</td><td colspan="3">2018</td></tr><tr><td>Growth Rate 2019-2020</td><td>Amount</td><td>% of Total Net Revenues</td><td>Amount</td><td>% of Total Net Revenues</td><td>Amount</td><td>% of Total Not Revenues</td><td>Amount</td><td>% of Total Not Revenues</td></tr><tr><td>Net interest revenue</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Interest revenue</td><td>(14)%</td><td>$ 6,531</td><td>56%</td><td>$ 7,580</td><td>71%</td><td>$ 6,680</td><td>66%</td><td></td><td></td></tr><tr><td>Interest expense</td><td>(61)%</td><td>(418)</td><td>(4)%</td><td>(1,064)</td><td>(10)%</td><td>(857)</td><td>(9)%</td><td></td><td></td></tr><tr><td>Net interest revenue</td><td>(6)%</td><td>6,113</td><td>52%</td><td>6,516</td><td>61%</td><td>5,823</td><td>57%</td><td></td><td></td></tr><tr><td>Asset management and administration fees</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Mutual funds, ETFs, and collective trust funds (CTFs) (1)</td><td>1%</td><td>1,770</td><td>15%</td><td>1,747</td><td>16%</td><td>1,837</td><td>18%</td><td></td><td></td></tr><tr><td>Advice solutions</td><td>20%</td><td>1,443</td><td>12%</td><td>1,198</td><td>11%</td><td>1,139</td><td>11%</td><td></td><td></td></tr><tr><td>Other (1)</td><td>(2)%</td><td>262</td><td>3%</td><td>266</td><td>3%</td><td>253</td><td>3%</td><td></td><td></td></tr><tr><td>Asset management and administration fees</td><td>8%</td><td>3,475</td><td>30%</td><td>3,211</td><td>30%</td><td>3,229</td><td>32%</td><td></td><td></td></tr><tr><td>Trading revenue</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Commissions</td><td>35%</td><td>739</td><td>6%</td><td>549</td><td>5%</td><td>685</td><td>7%</td><td></td><td></td></tr><tr><td>Order flow revenue (2)</td><td>N/M</td><td>621</td><td>6%</td><td>135</td><td>1%</td><td>139</td><td>1%</td><td></td><td></td></tr><tr><td>Principal transactions</td><td>(18)%</td><td>56</td><td>—</td><td>68</td><td>1%</td><td>78</td><td>1%</td><td></td><td></td></tr><tr><td>Trading revenue (2)</td><td>88%</td><td>1,416</td><td>12%</td><td>752</td><td>7%</td><td>902</td><td>9%</td><td></td><td></td></tr><tr><td>Bank deposit account fees</td><td>N/M</td><td>355</td><td>3%</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td><td></td></tr><tr><td>Other (2)</td><td>37%</td><td>332</td><td>3%</td><td>242</td><td>2%</td><td>178</td><td>2%</td><td></td><td></td></tr><tr><td>Total net revenues</td><td>9%</td><td>$ 11,691</td><td>100%</td><td>$ 10,721</td><td>100%</td><td>$ 10,132</td><td>100%</td><td></td><td></td></tr></table>

(1) Beginning in the first quarter of 2019, a change was made to move CTFs from other asset management and administration fees. Prior periods have been recast to reflect this change.

(2) Beginning in the first quarter of 2020, order flow revenue was reclassified from other revenue to trading revenue. Prior period amounts have been reclassified to reflect this change.

N/M Not meaningful. Percentage changes greater than 200% are presented as not meaningful.

## Net Interest Revenue

Schwab’s primary interest-earning assets include cash and cash equivalents; cash and investments segregated; margin loans, which constitute the majority of receivables from brokerage clients; investment securities; and bank loans. Revenue on interest-earning assets is affected by various factors, such as the composition of assets, prevailing interest rates and spreads at the time of origination or purchase, changes in interest rates on floating rate securities and loans, and changes in prepayment levels for mortgage-backed and other asset-backed securities and loans. Fees earned and expenses incurred on securities lending and borrowing activities are conducted by our broker-dealer subsidiaries using assets held in client brokerage accounts.

Schwab’s interest-bearing liabilities include bank deposits, payables to brokerage clients, short-term borrowings (e.g., Federal Home Loan Bank (FHLB) advances, commercial paper), and long-term debt. Non-interest-bearing funding sources include stockholders’ equity, certain client cash balances, and other miscellaneous liabilities.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Schwab establishes the rates paid on client-related liabilities, and management expects that it will generally adjust the rates paid on these liabilities at some fraction of any movement in short-term rates. Schwab deploys the funds from these sources into the assets outlined above. We do not use short-term, wholesale borrowings to support our long-term investment activity, but may use such funding, including FHLB advances or commercial paper, for short-term liquidity purposes or to provide temporary funding (e.g., for investment purchases) ahead of anticipated balance sheet deposit growth.

In order to keep interest-rate sensitivity within established limits, management actively monitors and adjusts interest-rate sensitivity through changes in the balance sheet, primarily by adjusting the composition of our banking subsidiaries' investment portfolios. As Schwab builds its client base, we attract new client sweep cash, which is a primary driver of funding balance sheet growth.

Late in the first quarter of 2020, the Federal Reserve cut the federal funds target overnight rate from 1.75% to near zero; on the longer-end of the curve, the 10-year Treasury rate declined by over 120 basis points. Lower interest rates across maturities persisted from the end of the first quarter through the end of 2020, while credit spreads also compressed. Moreover, changes in the economic environment throughout 2020 resulting from the COVID-19 pandemic drove significantly higher levels of client cash sweep balances. As these balances rapidly accumulated in the first quarter of 2020, the Company initially placed a substantial amount in excess reserves held at the Federal Reserve, and subsequently deployed a significant amount of this cash build-up throughout 2020. AFS securities purchases in 2020 totaled $202.2 billion. These purchases were made at rates below the average yield on the existing AFS portfolio due to the current low interest rate environment.

Schwab’s acquisition of TD Ameritrade, effective October 6, 2020, provides additional interest-earning assets and liabilities. For Schwab’s 2020 full-year averages, TD Ameritrade contributed approximately $12.0 billion of average interest-earning assets and $9.6 billion of average interest-bearing liabilities. TD Ameritrade’s interest-earning assets consist primarily of receivables from brokerage clients, cash and investments segregated, cash and cash equivalents, and AFS securities. TD Ameritrade’s interest-bearing liabilities consist primarily of payables to brokerage clients and long-term debt. See Item 8 – Note 3 for additional information on the TD Ameritrade acquisition including the provisional fair values of assets acquired and liabilities assumed.



## THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

The following table presents net interest revenue information corresponding to interest-earning assets and funding sources on the consolidated balance sheets:

<table><tr><td rowspan="2">Year Ended December 31,</td><td colspan="4">2020</td><td colspan="4">2019</td><td colspan="4">2018</td></tr><tr><td>Average Balance</td><td>Interest Revenue/ Expense</td><td>Average Yield/ Rate</td><td>Average Balance</td><td>Interest Revenue/ Expense</td><td>Average Yield/ Rate</td><td>Average Balance</td><td>Interes Revenue/ Expense</td><td>Average Yield/ Rate</td><td>Average Balance</td><td>Interest Revenue/ Expense</td><td>Average Yield/ Rate</td></tr><tr><td>Interest-earning assets</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and cash equivalents</td><td>$ 39,052</td><td>$ 120</td><td>0.30%</td><td>$ 23,512</td><td>$ 518</td><td>2.17%</td><td>$ 17,783</td><td>$ 348</td><td>1.93%</td><td></td><td></td><td></td></tr><tr><td>Cash and investments segregated</td><td>34,100</td><td>141</td><td>0.41%</td><td>15,694</td><td>345</td><td>2.17%</td><td>11,461</td><td>206</td><td>1.78%</td><td></td><td></td><td></td></tr><tr><td>Receivables from brokerage clients</td><td>28,058</td><td>848</td><td>2.97%</td><td>19,270</td><td>821</td><td>4.20%</td><td>19,870</td><td>830</td><td>4.12%</td><td></td><td></td><td></td></tr><tr><td>Available for sale securities (1,2)</td><td>253,555</td><td>4,537</td><td>1.78%</td><td>58,181</td><td>1,560</td><td>2.67%</td><td>54,542</td><td>1,241</td><td>2.26%</td><td></td><td></td><td></td></tr><tr><td>Held to maturity securities (2)</td><td>—</td><td>—</td><td>—</td><td>134,708</td><td>3,591</td><td>2.65%</td><td>131,794</td><td>3,348</td><td>2.53%</td><td></td><td></td><td></td></tr><tr><td>Bank loans</td><td>20,932</td><td>545</td><td>2.60%</td><td>16,832</td><td>584</td><td>3.47%</td><td>16,554</td><td>559</td><td>3.37%</td><td></td><td></td><td></td></tr><tr><td>Total interest-earning assets</td><td>375,697</td><td>6,191</td><td>1.64%</td><td>268,197</td><td>7,419</td><td>2.75%</td><td>252,004</td><td>6,532</td><td>2.57%</td><td></td><td></td><td></td></tr><tr><td>Securities lending revenue (3)</td><td></td><td>334</td><td></td><td></td><td>147</td><td></td><td></td><td>118</td><td></td><td></td><td></td><td></td></tr><tr><td>Other interest revenue (3)</td><td></td><td>6</td><td></td><td></td><td>14</td><td></td><td></td><td>30</td><td></td><td></td><td></td><td></td></tr><tr><td>Total interest-earning assets (4)</td><td>$ 375,697</td><td>$ 6,531</td><td>1.73%</td><td>$ 268,197</td><td>$ 7,580</td><td>2.80%</td><td>$ 252,004</td><td>$ 6,680</td><td>2.63%</td><td></td><td></td><td></td></tr><tr><td>Funding sources</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Bank deposits</td><td>$ 291,206</td><td>$ 93</td><td>0.03%</td><td>$ 212,605</td><td>$ 700</td><td>0.33%</td><td>$ 199,139</td><td>$ 545</td><td>0.27%</td><td></td><td></td><td></td></tr><tr><td>Payables to brokerage clients</td><td>46,347</td><td>12</td><td>0.02%</td><td>24,353</td><td>79</td><td>0.33%</td><td>21,178</td><td>56</td><td>0.27%</td><td></td><td></td><td></td></tr><tr><td>Short-term borrowings (5)</td><td>89</td><td>—</td><td>0.20%</td><td>17</td><td>—</td><td>2.36%</td><td>3,359</td><td>54</td><td>1.59%</td><td></td><td></td><td></td></tr><tr><td>Long-term debt</td><td>8,992</td><td>289</td><td>3.22%</td><td>7,199</td><td>258</td><td>3.58%</td><td>5,423</td><td>190</td><td>3.50%</td><td></td><td></td><td></td></tr><tr><td>Total interest-bearing liabilities</td><td>346,634</td><td>394</td><td>0.11%</td><td>244,174</td><td>1,037</td><td>0.42%</td><td>229,099</td><td>845</td><td>0.37%</td><td></td><td></td><td></td></tr><tr><td>Non-interest-bearing funding sources (4)</td><td>29,063</td><td></td><td></td><td>24,023</td><td></td><td></td><td>22,905</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities lending expense (3)</td><td></td><td>33</td><td></td><td></td><td>38</td><td></td><td></td><td>18</td><td></td><td></td><td></td><td></td></tr><tr><td>Other interest expense (3)</td><td></td><td>(9)</td><td></td><td></td><td>(11)</td><td></td><td></td><td>(6)</td><td></td><td></td><td></td><td></td></tr><tr><td>Total funding sources (4)</td><td>$ 375,697</td><td>$ 418</td><td>0.11%</td><td>$ 268,197</td><td>$ 1,064</td><td>0.39%</td><td>$ 252,004</td><td>$ 857</td><td>0.34%</td><td></td><td></td><td></td></tr><tr><td>Net interest revenue</td><td></td><td>$ 6,113</td><td>1.62%</td><td></td><td>$ 6,516</td><td>2.41%</td><td></td><td>$ 5,823</td><td>2.29%</td><td></td><td></td><td></td></tr></table>

(1) Amounts have been calculated based on amortized cost.

(2) On January 1, 2020, the Company transferred all of its investment securities designated as held to maturity (HTM) to the AFS category, as described in Item 8 – Note 6.

(3) Beginning in the fourth quarter of 2020, securities lending revenue has been reclassified from broker-related receivables and other revenue. Securities lending expense has been reclassified from other expense. Prior period amounts have been reclassified to reflect this change.

(4) Beginning in the fourth quarter of 2020, broker-related receivables were removed from total interest earning assets and netted against non-interest-bearing funding sources, resulting in an immaterial reduction to total interest-earning assets and total funding sources. Prior period amounts have been reclassified to reflect this change.

(5) Interest revenue or expense was less than $500 thousand in the period or periods presented.

Net interest revenue decreased $403 million or 6%, in 2020 from 2019, due primarily to lower average investment yields partially offset by growth in interest-earning assets. Accelerated premium amortization on debt securities in 2020 also contributed to the reduction in net interest revenue, as the decline in long-term interest rates in 2020 resulted in higher prepayments of mortgage-related debt securities. TD Ameritrade contributed approximately $443 million of net interest revenue from October 6, through December 31, 2020.

Average interest-earning assets for 2020 were higher by 40%, compared to 2019. This increase in average interest-earning assets was primarily driven by higher client cash balances in bank deposits and payables to brokerage clients, due to higher client cash allocations and our acquisitions of TD Ameritrade and assets of USAA-IMCO.

Our net interest margin decreased to 1.62% in 2020, from 2.41% in 2019. This decrease was driven primarily by lower yields received on interest-earning assets due largely to the Federal Reserve’s 2019 and 2020 interest rate reductions as well as higher premium amortization on mortgage-related debt securities. Due to the low interest rate environment, purchases of investment securities in 2020 were made at rates below the average yield on the existing AFS portfolio, which negatively impacted our net interest margin. The amount of any further net interest margin compression and resulting net interest



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

revenue is dependent on a number of factors, including changes to LIBOR, premium amortization, reinvestment rates, and growth in client cash balances.

Net interest revenue increased $693 million, or 12%, in 2019 from 2018, due to higher average investment yields and growth in interest earning assets. Our net interest margin improved 12 basis points to 2.41% in 2019 from 2018, driven primarily by higher average yields received on interest-earning assets in 2019 due largely to the net impact of the Federal Reserve’s interest rate increases in 2018 and decreases in the third and fourth quarters of 2019. The increase in average yields on interest-earning assets was partially offset by higher average interest rates paid on bank deposits and other interest-bearing liabilities. Portfolio adjustments made in 2019 to hold a higher percentage of fixed-rate, longer duration investments helped to moderate the impact of the declining rate environment on our net interest margin.

Average interest-earning assets grew 6% from 2018 to 2019, primarily driven by higher bank deposits due to transfers from sweep money market funds to bank sweep, as well as higher client cash balances.

## Asset Management and Administration Fees

Asset management and administration fees include mutual fund, ETF, and CTF service fees and fees for other asset-based financial services provided to individual and institutional clients. Schwab earns mutual fund, ETF, and CTF service fees for shareholder services, administration, and investment management provided to its proprietary funds, and recordkeeping and shareholder services provided to third-party funds. Asset management and administration fees are based upon the daily balances of client assets invested in these funds and do not include securities lending revenues earned by proprietary mutual funds, ETFs, and CTFs, as those amounts, net of program fees, are credited to the fund shareholders. Proprietary CTFs may, but generally do not, directly participate in securities lending. The fair values of client assets included in proprietary and third-party mutual funds, ETFs, and CTFs are based on quoted market prices and other observable market data.

We also earn asset management fees for advice solutions, which include managed portfolios, specialized strategies, and customized investment advice. Other asset management and administration fees include various asset-based fees such as trust fees, 401(k) recordkeeping fees, mutual fund clearing fees, and non-balance based service and transaction fees.

Asset management and administration fees attributable to TD Ameritrade are primarily earned on client assets invested in money market mutual funds and other mutual funds, as well as advice solutions.

Asset management and administration fees vary with changes in the balances of client assets due to market fluctuations and client activity.



## THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

The following table presents asset management and administration fees, average client assets, and average fee yields:

<table><tr><td rowspan="2">Year Ended December 31,</td><td colspan="4">2020</td><td colspan="4">2019</td><td colspan="4">2018</td></tr><tr><td>Average Client Assets</td><td>Revenue</td><td>Average Fee</td><td>Average Client Assets</td><td>Revenue</td><td>Average Fee</td><td>Average Client Assets</td><td>Revenue</td><td> Average Fee</td><td>Average Client Assets</td><td>Revenue</td><td>Average Fee</td></tr><tr><td>Schwab money market funds before fee waivers</td><td>$ 200,119</td><td>$ 605</td><td>0.30%</td><td>$ 173,558</td><td>$ 525</td><td>0.30%</td><td>$ 141,018</td><td>$ 568</td><td>0.40%</td><td></td><td></td><td></td></tr><tr><td>Fee waivers</td><td></td><td>(127)</td><td></td><td></td><td>—</td><td></td><td></td><td></td><td>—</td><td></td><td></td><td></td></tr><tr><td>Schwab money market funds</td><td>200,119</td><td>478</td><td>0.24%</td><td>173,558</td><td>525</td><td>0.30%</td><td>141,018</td><td>568</td><td>0.40%</td><td></td><td></td><td></td></tr><tr><td>Schwab equity and bond funds, ETFs, and CTFs (1)</td><td>301,598</td><td>300</td><td>0.10%</td><td>267,213</td><td>298</td><td>0.11%</td><td>222,830</td><td>302</td><td>0.14%</td><td></td><td></td><td></td></tr><tr><td>Mutual Fund OneSource® and other non-transaction fee funds</td><td>192,464</td><td>599</td><td>0.31%</td><td>191,552</td><td>606</td><td>0.32%</td><td>210,429</td><td>680</td><td>0.32%</td><td></td><td></td><td></td></tr><tr><td>Other third-party mutual funds and ETFs (2,3)</td><td>525,379</td><td>393</td><td>0.07%</td><td>478,037</td><td>318</td><td>0.07%</td><td>328,150</td><td>287</td><td>0.09%</td><td></td><td></td><td></td></tr><tr><td>Total mutual funds, ETFs, and CTFs (1,4)</td><td>$1,219,560</td><td>1,770</td><td>0.15%</td><td>$1,110,360</td><td>1,747</td><td>0.16%</td><td>$902,427</td><td>1,837</td><td>0.20%</td><td></td><td></td><td></td></tr><tr><td>Advice solutions (4)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Fee-based</td><td>$ 306,010</td><td>1,443</td><td>0.47%</td><td>$ 246,888</td><td>1,198</td><td>0.49%</td><td>$ 227,790</td><td>1,139</td><td>0.50%</td><td></td><td></td><td></td></tr><tr><td>Non-fee-based</td><td>73,161</td><td>—</td><td>—</td><td>70,191</td><td>—</td><td>—</td><td>62,813</td><td>—</td><td>—</td><td></td><td></td><td></td></tr><tr><td>Total advice solutions</td><td>$ 379,171</td><td>1,443</td><td>0.38%</td><td>$ 317,079</td><td>1,198</td><td>0.38%</td><td>$ 290,603</td><td>1,139</td><td>0.39%</td><td></td><td></td><td></td></tr><tr><td>Other balance-based fees (1,5)</td><td>451,350</td><td>208</td><td>0.05%</td><td>432,613</td><td>216</td><td>0.05%</td><td>383,050</td><td>206</td><td>0.05%</td><td></td><td></td><td></td></tr><tr><td>Other (6)</td><td></td><td>54</td><td></td><td></td><td>50</td><td></td><td></td><td>47</td><td></td><td></td><td></td><td></td></tr><tr><td>Total asset management and administration fees</td><td></td><td>$ 3,475</td><td></td><td></td><td>$ 3,211</td><td></td><td></td><td>$ 3,229</td><td></td><td></td><td></td><td></td></tr></table>

(1) Beginning in the first quarter of 2019, a change was made to move CTFs from other balance-based fees. Prior periods have been reclassified to reflect this change.

(2) Beginning in the fourth quarter of 2019, Schwab ETF OneSource \( ^{TM} \)  was discontinued as a result of the elimination of online trading commissions for U.S. and Canadian-listed ETFs.

(3) Beginning in the fourth quarter of 2020, includes third-party money funds related to the acquisition of TD Ameritrade.

(4) Average client assets for advice solutions may also include the asset balances contained in the mutual fund and/or ETF categories listed above.

(5) Includes various asset-related fees, such as trust fees, 401(k) recordkeeping fees, and mutual fund clearing fees and other service fees.

(6) Includes miscellaneous service and transaction fees relating to mutual funds and ETFs that are not balance-based.

Asset management and administration fees increased by $264 million, or 8%, in 2020 from 2019, primarily due to higher balances in advice solutions, including managed account assets from USAA and TD Ameritrade, overall gains in equity markets, as well as higher purchased money market funds and other third-party mutual funds and ETFs, in 2020 relative to 2019. These increases were partially offset by the effect of money market fund fee waivers due to declining portfolio yields. Asset management and administration fees attributable to TD Ameritrade were approximately $131 million from October 6, through December 31, 2020. The amount of fee waivers in coming quarters is dependent on a variety of factors, including the level of short-term interest rates and client preferences across our money market fund line-up.

Asset management and administration fees decreased by $18 million, or 1%, in 2019 from 2018, primarily due to lower sweep money market fund revenue as a result of transfers to bank and broker-dealer sweep in 2018 and early 2019, as well as client asset allocation choices including reduced usage of Mutual Fund OneSource \( ^{®} \) . Part of the decline was offset by revenue from growing asset balances in purchased money market funds, other third-party mutual funds and ETFs, and in advice solutions.



## THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

The following table presents a roll forward of client assets for the Schwab money market funds, Schwab equity and bond funds, ETFs, and CTFs, and Mutual Fund OneSource \( ^{®} \)  and other non-transaction fee (NTF) funds. The following funds generated 40%, 45%, and 48% of the asset management and administration fees earned during 2020, 2019, and 2018, respectively:

<table><tr><td rowspan="2"></td><td colspan="3">Schwab Money</td><td colspan="3">Schwab Equity and Bond Funds, ETFs, and CTFs (1)</td><td colspan="3">Mutual Fund OneSource® and Other NTF Funds</td></tr><tr><td colspan="3">Market Funds</td><td colspan="3">Bond Funds, ETFs, and CTFs (1)</td><td colspan="3">2020</td></tr><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td><td>2020</td><td>2019</td><td>2018</td><td>2020</td><td>2018</td><td>2018</td></tr><tr><td>Balance at beginning of period</td><td>$200,826</td><td>$153,472</td><td>$163,650</td><td>$286,275</td><td>$209,471</td><td>$196,784</td><td>$202,068</td><td>$180,532</td><td>$225,202</td></tr><tr><td>Net inflows (outflows)</td><td>(25,894)</td><td>44,077</td><td>(11,641)</td><td>17,200</td><td>26,039</td><td>31,169</td><td>(20,246)</td><td>(19,930)</td><td>(37,513)</td></tr><tr><td>Net market gains (losses) and other</td><td>1,157</td><td>3,277</td><td>1,463</td><td>38,214</td><td>50,765</td><td>(18,482)</td><td>42,035</td><td>41,466</td><td>(7,157)</td></tr><tr><td>Balance at end of period</td><td>$176,089</td><td>$200,826</td><td>$153,472</td><td>$341,689</td><td>$286,275</td><td>$209,471</td><td>$223,857</td><td>$202,068</td><td>$180,532</td></tr></table>

(1) Beginning in the first quarter of 2019, CTFs are included in these balances. Prior periods have been reclassified to reflect this change.

## Trading Revenue

Trading revenue includes commissions, order flow revenue, and principal transaction revenues. Commission revenue is affected by volume and mix of trades executed. Order flow revenue is comprised of rebate payments received from trade execution venues to which our broker-dealer subsidiaries send equity and option orders. Order flow revenue is affected by volume and mix of client trades, as well as pricing received from trade execution venues. Principal transaction revenue is primarily comprised of revenue from trading activity in fixed income securities with clients. The difference between the price at which the Company buys and sells securities to and from our clients and other broker-dealers to accommodate clients' fixed income trading activity is recognized as principal transaction revenue. Principal transaction revenue also includes adjustments to the fair value of these securities positions.

The following table presents trading revenue and the related drivers:

<table><tr><td>Year Ended December 31,</td><td>Growth Rate 2019-2020</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Trading Revenue (1)</td><td>88%</td><td>$ 1,416</td><td>$ 752</td><td>$ 902</td></tr><tr><td>Clients&#x27; daily average trades (DATs) (in thousands)</td><td>N/M</td><td>2,602.6</td><td>748.9</td><td>765.4</td></tr><tr><td>Number of trading days</td><td>1%</td><td>252.0</td><td>250.5</td><td>249.5</td></tr><tr><td>Revenue per trade (2)</td><td>(46)%</td><td>$ 2.16</td><td>$ 4.01</td><td>$ 4.72</td></tr></table>

Note: Effective October 7, 2019, CS&Co eliminated online trade commissions for U.S. and Canadian-listed stocks and ETFs, as well as the base charge on options. TD Ameritrade, Inc. also does not charge for these types of trades and does not have a base charge on options.

(1) Beginning in the first quarter of 2020, order flow revenue was reclassified from other revenue to trading revenue. Prior period amounts have been reclassified to reflect this change.

(2) Revenue per trade is calculated as trading revenue divided by DATs multiplied by the number of trading days.

N/M Not meaningful. Percentage changes greater than 200% are presented as not meaningful.

Trading revenue increased $664 million, or 88% in 2020 compared to 2019, due primarily to the acquisition of TD Ameritrade, which contributed approximately $667 million of trading revenue from October 6, 2020 forward. In addition, the Company saw a significant increase in clients' daily average trades and higher order flow revenue in 2020, which were partially offset by the Company's October 2019 pricing actions. Order flow revenue was $621 million, $135 million, and $139 million during 2020, 2019, and 2018, respectively. The increase in order flow revenue in 2020 was due to the acquisition of TD Ameritrade and a higher volume of trades throughout 2020 relative to 2019.

Trading revenue decreased by $150 million, or 17%, in 2019 compared to 2018. The decrease was primarily due to the elimination of online trading commissions for U.S. and Canadian-listed stocks and ETFs, as well as the base charge on options effective October 7, 2019.

## Bank Deposit Account Fees

Beginning in the fourth quarter of 2020, the Company began earning bank deposit account fee revenue pursuant to the IDA agreement and arrangements with other third-party banks. Bank deposit account fees are primarily affected by average BDA balances and the floating- and fixed-rate reference yields that are a key component to derive fees pursuant to the IDA.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

agreement. Fees earned under the IDA agreement are affected by changes in interest rates and the composition of balances designated as fixed- and floating-rate.

Bank deposit account fees totaled $355 million for the period of October 6, 2020 through December 31, 2020. During this period, the total average BDA balance was approximately $161 billion, of which approximately 80% was designated as fixed-rate obligation amounts and approximately 20% as floating-rate obligation amounts.

## Other Revenue

Other revenue includes exchange processing fees, certain service fees, software fees, and non-recurring gains. Other revenue increased $90 million, or 37%, in 2020 compared to 2019 primarily due to higher exchange processing fees resulting from higher trade volumes and the acquisition of TD Ameritrade. Other revenue increased $64 million, or 36%, in 2019 compared to 2018 due primarily to a gain from the sale of a portfolio management and reporting software solution for advisors to Tamarac Inc. in the second quarter of 2019 and a gain from the assignment of leased office space in the first quarter of 2019.

## Total Expenses Excluding Interest

The following table shows a comparison of total expenses excluding interest:

<table><tr><td></td><td>Growth Rate 2019-2020</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Compensation and benefits</td><td></td><td></td><td></td><td></td></tr><tr><td>Salaries and wages</td><td>23%</td><td>$ 2,416</td><td>$ 1,958</td><td>$ 1,692</td></tr><tr><td>Incentive compensation</td><td>16%</td><td>932</td><td>804</td><td>855</td></tr><tr><td>Employee benefits and other</td><td>9%</td><td>606</td><td>558</td><td>510</td></tr><tr><td>Total compensation and benefits</td><td>19%</td><td>$ 3,954</td><td>$ 3,320</td><td>$ 3,057</td></tr><tr><td>Professional services</td><td>20%</td><td>843</td><td>702</td><td>654</td></tr><tr><td>Occupancy and equipment</td><td>26%</td><td>703</td><td>559</td><td>496</td></tr><tr><td>Advertising and market development</td><td>6%</td><td>326</td><td>307</td><td>313</td></tr><tr><td>Communications</td><td>40%</td><td>353</td><td>253</td><td>242</td></tr><tr><td>Depreciation and amortization \( ^{(1)} \)</td><td>29%</td><td>414</td><td>322</td><td>277</td></tr><tr><td>Amortization of acquired intangible assets \( ^{(1)} \)</td><td>N/M</td><td>190</td><td>27</td><td>29</td></tr><tr><td>Regulatory fees and assessments</td><td>34%</td><td>163</td><td>122</td><td>189</td></tr><tr><td>Other</td><td>70%</td><td>445</td><td>261</td><td>313</td></tr><tr><td>Total expenses excluding interest</td><td>26%</td><td>$ 7,391</td><td>$ 5,873</td><td>$ 5,570</td></tr><tr><td>Expenses as a percentage of total net revenues</td><td></td><td></td><td></td><td></td></tr><tr><td>Compensation and benefits</td><td></td><td>34%</td><td>31%</td><td>30%</td></tr><tr><td>Advertising and market development</td><td></td><td>3%</td><td>3%</td><td>3%</td></tr><tr><td>Full-time equivalent employees (in thousands)</td><td></td><td></td><td></td><td></td></tr><tr><td>At year end</td><td>62%</td><td>32.0</td><td>19.7</td><td>19.5</td></tr><tr><td>Average</td><td>20%</td><td>23.9</td><td>20.0</td><td>18.7</td></tr></table>

(1) Beginning in the third quarter of 2020, amortization of acquired intangible assets was reclassified from depreciation and amortization. Prior periods have been reclassified to reflect this change.

N/M Not meaningful. Percentage changes greater than 200% are presented as not meaningful.

Total expenses excluding interest increased $1,518 million, or 26%, in 2020 from 2019, and $303 million, or 5%, in 2019 from 2018. In 2020, total expenses excluding interest included approximately $943 million from TD Ameritrade’s results of operations from October 6, through December 31, 2020. Adjusted total expenses, which excludes acquisition and integration-related costs and amortization of acquired intangible assets, increased $939 million, or 16%, in 2020 from 2019, and $279 million, or 5%, in 2019 from 2018. See Non-GAAP Financial Measures for further details and a reconciliation of such measures to GAAP reported results.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Total compensation and benefits increased in 2020 from 2019, primarily due to an overall increase in employee headcount due primarily to the addition of approximately 10,000 TDA Ameritrade employees and the hiring of 400 former USAA employees in connection with our 2020 acquisitions. The increase in 2020 also reflected the Company’s payment of $1,000 to all non-officer employees in March 2020 to help them cover costs incurred due to the COVID-19 pandemic. Compensation and benefits in 2020 included $235 million of acquisition and integration-related costs. The increase in 2019 from 2018 was primarily due to both an overall increase in employee headcount to support our expanding client base and higher severance costs, which included $62 million associated with a 3% reduction in our workforce in the third quarter of 2019.

Professional services expense increased in 2020 from 2019, primarily due to acquisition and integration-related costs in 2020 of $158 million. The increase in 2019 from 2018 was primarily due to overall growth in the business, investments in projects to further drive efficiency and scale, and certain costs relating to the pending acquisitions completed in 2020.

Occupancy and equipment expense increased in 2020 from 2019, primarily due to the inclusion of TDA’s results of operations from October 6, 2020 forward, as well as an increase in technology equipment costs associated with higher client trade volumes and overall growth in the business. The increase in 2019 from 2018 was primarily due to increases in software maintenance expenses and additional licenses to support growth in the business.

Communications expense increased in 2020 from 2019, primarily due to the inclusion of TDA’s results of operations from October 6, 2020 forward and higher news and quotation services expenses due to higher trade volumes.

Depreciation and amortization expenses grew in 2020 from 2019, primarily due to higher amortization of purchased and internally developed software, higher depreciation and amortization of equipment, office facilities, and property recognized in the TDA acquisition, as well as higher depreciation of buildings and equipment related to the expansion of our U.S. campuses in 2019 and 2020. The increase in 2019 from 2018 was primarily due to higher amortization of internally developed software associated with investments in software and technology enhancements.

Amortization of acquired intangible assets increased in 2020 as a result of the acquisitions completed during the year.

Regulatory fees and assessments increased in 2020 from 2019, primarily due to the inclusion of TDA’s results of operations from October 6, 2020 forward, and higher FDIC insurance assessments and other regulatory assessments due to growth in assets and overall growth of the business in 2020. Regulatory fees and assessments decreased in 2019 from 2018, primarily due to a decrease in FDIC insurance assessments resulting from the elimination of the FDIC surcharge in the fourth quarter of 2018.

Other expenses increased in 2020 from 2019, primarily resulting from the inclusion of TDA’s results of operations from October 6, 2020 forward, and increases in processing fees and related expenses due to higher client trade volumes and market volatility. These increases were partially offset by lower travel and entertainment expense in 2020. Other expenses in 2020 included acquisition and integration-related costs of $30 million. Other expenses decreased in 2019 from 2018, primarily due to lower travel and entertainment expense and bad debt expense.

Capital expenditures were $741 million, $753 million, and $576 million in 2020, 2019, and 2018, respectively. Capital expenditures decreased in 2020 compared to 2019 primarily due to lower building expansion in 2020, largely offset by higher capitalized software costs. Capital expenditures increased in 2019 from 2018 primarily due to the expansion of our campuses in the U.S. Investments in buildings were $173 million, $397 million, and $253 million in 2020, 2019 and 2018, respectively. Capitalized software costs totaled $453 million, $188 million, and $194 million in 2020, 2019, and 2018, respectively.

Our capital expenditures for 2020 equaled 6% of total net revenues, within our estimated range for the year. We will continue to invest in integration-related and other technology projects in 2021, and we anticipate capital expenditures in 2021 to be approximately 6-7% of total net revenues. Our longer term expectation for capital expenditures remains in the range of 3-5% of total net revenues.

During 2020, the Company experienced high levels of client engagement and record trading volumes while nearly all employees were in a remote work environment. Client activity rose sharply in the fourth quarter, and the client service and operational challenges created by this environment became more pronounced. Clients experienced longer call wait times



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

along with a limited number of issues in utilizing our website and mobile applications. In 2021, the Company anticipates increased spending to improve service levels and support our expanding client base, including additional technology spending as well as hiring more client service professionals.

Overall in 2021, we expect total expenses excluding interest to reflect the impacts of: continued acquisition and integration-related costs primarily related to our integration of TD Ameritrade; increased spending to improve service levels and support growth; and our progress in achieving incremental cost synergies. The magnitude and timing of these impacts are inherently uncertain and depend on a number of factors, including, but not limited to, the level of client engagement and trading volumes, the pace and levels of employee hiring, onboarding, and attrition, and changes in our needs to exit or maintain office and branch locations.

## Taxes on Income

Schwab’s effective income tax rate on income before taxes was 23.3% in 2020, 23.6% in 2019, and 23.1% in 2018. The decrease in the effective tax rate in 2020 from 2019 was primarily due to federal and state tax benefits recognized during 2020, including settlement of the IRS examination of tax years 2011-2014, the expiration of the statute of limitations on certain federal and state uncertain tax positions, and tax benefits realized from the filing of state tax returns, as well as an increase in Low-Income Housing Tax Credit (LIHTC) benefits. Offsetting the decrease in the effective tax rate from these items was an increase in nondeductible acquisition costs and FDIC insurance premium disallowance, as well as a decrease in equity compensation tax deduction benefits. The change in rates in 2019 from 2018 was primarily due to a decrease in equity compensation tax deduction benefits which reduced our tax expense by approximately $23 million and $46 million in 2019 and 2018, respectively.

## Segment Information

Schwab provides financial services to individuals and institutional clients through two segments – Investor Services and Advisor Services. The Investor Services segment provides retail brokerage and banking services to individual investors, and retirement plan services, as well as other corporate brokerage services, to businesses and their employees. The Advisor Services segment provides custodial, trading, banking, and support services, as well as retirement business services, to independent RIAs, independent retirement advisors, and recordkeepers. Revenues and expenses are attributed to the two segments based on which segment services the client. Management evaluates the performance of the segments on a pre-tax basis. Segment assets and liabilities are not used for evaluating segment performance or in deciding how to allocate resources to segments. Net revenues in both segments are generated from the underlying client assets and trading activity; differences in the composition of net revenues between the segments are based on the composition of client assets, client trading frequency, and pricing unique to each. While both segments leverage the scale and efficiency of our platforms, segment expenses reflect the dynamics of serving millions of clients in Investor Services versus the thousands of RIAs on the Advisor Services platform.

The Company integrated its business and asset acquisitions during 2020 into its two existing reportable segments. Revenues and expenses from our acquisition of USAA-IMCO are allocated to Investor Services only; revenues and expenses from TD Ameritrade and our other 2020 acquisitions are attributed to both Investor Services and Advisor Services based on which segment services the client. See Item 8 – Note 3 for more information regarding acquisitions.



## THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Financial information for our segments is presented in the following table:

<table><tr><td rowspan="2">Year Ended December 31,</td><td colspan="5">Investor Services</td><td colspan="5">Advisor Services</td><td colspan="5">Total</td></tr><tr><td>Growth Rate 2019-2020</td><td>2020</td><td>2019</td><td>2018</td><td>Growth Rate 2019-2020</td><td>2020</td><td>2019</td><td>2020</td><td>2019</td><td>2018</td><td>Growth Rate 2019</td><td>2020</td><td>2019</td><td>2018</td><td></td></tr><tr><td>Net Revenues</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net interest revenue</td><td>(6)%</td><td>$ 4,391</td><td>$4,685</td><td>$ 4,341</td><td>(6)%</td><td>$ 1,722</td><td>$ 1,831</td><td>$ 1,482</td><td>(6)%</td><td>$ 6,113</td><td>$ 6,516</td><td>$ 5,823</td><td></td><td></td><td></td><td></td></tr><tr><td>Asset management and administration fees</td><td>11%</td><td>2,544</td><td>2,289</td><td>2,260</td><td>1%</td><td>931</td><td>922</td><td>969</td><td>8%</td><td>3,475</td><td>3,211</td><td>3,229</td><td></td><td></td><td></td><td></td></tr><tr><td>Trading revenue (1)</td><td>130%</td><td>1,156</td><td>503</td><td>604</td><td>4%</td><td>260</td><td>249</td><td>298</td><td>88%</td><td>1,416</td><td>752</td><td>902</td><td></td><td></td><td></td><td></td></tr><tr><td>Bank deposit account fees</td><td>N/M</td><td>255</td><td>—</td><td>—</td><td>N/M</td><td>100</td><td>—</td><td>—</td><td>N/M</td><td>355</td><td>—</td><td>—</td><td></td><td></td><td></td><td></td></tr><tr><td>Other (1)</td><td>79%</td><td>262</td><td>146</td><td>116</td><td>(27)%</td><td>70</td><td>96</td><td>62</td><td>37%</td><td>332</td><td>242</td><td>178</td><td></td><td></td><td></td><td></td></tr><tr><td>Total net revenues</td><td>13%</td><td>8,608</td><td>7,623</td><td>7,321</td><td>—</td><td>3,083</td><td>3,098</td><td>2,811</td><td>9%</td><td>11,691</td><td>10,721</td><td>10,132</td><td></td><td></td><td></td><td></td></tr><tr><td>Expenses Excluding Interest</td><td>29%</td><td>5,529</td><td>4,284</td><td>4,145</td><td>17%</td><td>1,862</td><td>1,589</td><td>1,425</td><td>26%</td><td>7,391</td><td>5,873</td><td>5,570</td><td></td><td></td><td></td><td></td></tr><tr><td>Income before taxes on income</td><td>(8)%</td><td>$ 3,079</td><td>$ 3,339</td><td>$ 3,176</td><td>(19)%</td><td>$ 1,221</td><td>$ 1,509</td><td>$ 1,386</td><td>(11)%</td><td>$ 4,300</td><td>$ 4,848</td><td>$ 4,562</td><td></td><td></td><td></td><td></td></tr><tr><td>Net new client assets (in billions) (2,3)</td><td>N/M</td><td>$1,106.4</td><td>$115.6</td><td>$ 19.4</td><td>N/M</td><td>$ 846.1</td><td>$ 107.2</td><td>$ 114.5</td><td>N/M</td><td>$1,952.5</td><td>$ 222.8</td><td>$ 133.9</td><td></td><td></td><td></td><td></td></tr></table>

(1) Beginning in 2020, order flow revenue was reclassified from other revenue to trading revenue. Prior period amounts have been reclassified to reflect this change.

(2) In 2020, Investor Services includes inflows of $890.7 billion related to the acquisition of TD Ameritrade and $79.9 billion related to the acquisition of assets of USAA-IMCO. Additionally, 2020 and 2019 includes inflows of $10.9 billion and $11.1 billion, respectively, and outflows of $93.9 billion in 2018 from certain mutual fund clearing services clients.

(3) In 2020, Advisor Services includes inflows of $680.6 billion related to the acquisition of TD Ameritrade and $8.5 billion related to the acquisition of Wasmer Schroeder.

N/M Not meaningful. Percentage changes greater than 200% are presented as not meaningful.

## Segment Net Revenues

Investor Services total net revenues increased by 13% in 2020 from 2019, while Advisor Services total net revenues remained relatively consistent year-over-year. Investor Services' growth was primarily due to an increase in trading revenue, higher asset management and administration fees, and the initial recognition of bank deposit account fees in the fourth quarter of 2020, partially offset by lower net interest revenue. For Advisor Services, bank deposit account fees largely offset a decrease in net interest revenue, while trading revenue and asset management and administration fees were consistent with 2019. Trading revenue increased significantly in the Investor Services segment primarily due to the TD Ameritrade acquisition and higher trade volumes in 2020. Asset management and administration fees increased in 2020 for Investor Services primarily due to higher balances in advice solutions, including managed account assets from USAA and TD Ameritrade, as well as higher purchased money market funds and other third-party mutual funds and ETFs, partially offset by the effect of money fund fee waivers. Net interest revenue decreased for both segments primarily due to lower average investment yields, partially offset by growth in interest-earning assets.

Investor Services and Advisor Services total net revenues increased by 4% and 10%, respectively, in 2019 compared to 2018 primarily due to increases in net interest revenue, which increased as a result of higher average investment yields and higher interest earning assets. For Investor Services, asset management and administration fees increased primarily due to growing asset balances in advice solutions, partially offset by lower mutual fund and ETF service fee revenue as a result of client cash allocation choices, including reduced usage of Mutual Fund OneSource \( ^{®} \) . For Advisor Services, asset management and administration fees decreased primarily due to lower sweep money market fund revenue as a result of transfers to bank and broker-dealer sweep, as well as client asset allocation choices, including reduced usage of Mutual Fund OneSource \( ^{®} \) , partially offset by increased revenue from growing asset balances in purchased money market funds and in other third-party mutual funds and ETFs. Trading revenue decreased for both segments as a result of the elimination of online trading commissions for U.S. and Canadian-listed stocks and ETFs, as well as the base charge on options in the fourth quarter of 2019.

## Segment Expenses Excluding Interest

Investor Services and Advisor Services total expenses excluding interest increased by 29% and 17%, respectively, in 2020 compared to 2019, primarily due to the inclusion of TD Ameritrade’s expenses from October 6, 2020 forward and



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

acquisition and integration-related costs. Compensation and benefits increased in both segments primarily due to the acquisition of TDA and overall headcount growth to support our expanding client base, with Investor Services increasing more significantly due to greater headcount growth from the TDA acquisition and the hiring of approximately 400 former USAA employees in connection with the USAA-IMCO acquisition. Both segments also saw increases in professional services, depreciation and amortization, amortization of acquired intangible assets, and other expenses, primarily due to the inclusion of TDA’s expenses from October 6, 2020 forward as well as acquisition and integration-related costs, with Investor Services’ expenses increasing more significantly due to overall size of the segment’s client base and greater client base growth from TDA.

Investor Services and Advisor Services expenses excluding interest increased 3% and 12%, respectively, in 2019 compared to 2018 primarily due to higher compensation and benefits and occupancy and equipment expense. Additionally, Advisor Services had higher professional services expense due to overall growth in the business and investments in projects to further drive efficiency and scale, and Investor Services had higher amortization of internally developed software due to technology enhancements. For both segments these increases were partially offset by a decrease in FDIC insurance assessments due to the elimination of the FDIC surcharge in the fourth quarter of 2018 and lower travel and entertainment expenses.

## RISK MANAGEMENT

Schwab’s business activities expose it to a variety of risks, including operational, compliance, credit, market, and liquidity risks. The Company has a comprehensive risk management program to identify and manage these risks and their associated potential for financial and reputational impact. Despite our efforts to identify areas of risk and implement risk management policies and procedures, there can be no assurance that Schwab will not suffer unexpected losses due to these risks.

Our risk management process is comprised of risk identification and assessment, risk measurement, risk monitoring and reporting, and risk mitigation controls; we use periodic risk and control self-assessments, control testing programs, and internal audit reviews to evaluate the effectiveness of these internal controls. The activities and governance that comprise the risk management process are described below.

As part of our integration of TD Ameritrade, the Company is aligning TD Ameritrade’s historical risk exposures with Schwab’s risk appetite. Our integration work includes evaluating new or changed risks impacting the combined company, and may involve modifications to our existing risk management processes. Though integration work continues, the Company’s operations, inclusive of TD Ameritrade, remain consistent with our Enterprise Risk Management (ERM) framework.

## Culture

The Board of Directors has approved an ERM framework that incorporates our purpose, vision, and values, which form the bedrock of our corporate culture and set the tone for the organization.

We designed the ERM Framework to enable a comprehensive approach to managing risks encountered by Schwab in its business activities. The framework incorporates key concepts commensurate with the size, risk profile, complexity, and continuing growth of the Company. Risk appetite, which is defined as the amount of risk the Company is willing to accept in pursuit of its corporate strategy, is developed by executive management and approved by the Board of Directors.

## Risk Governance

Senior management takes an active role in the risk management process and has developed policies and procedures under which specific business and control units are responsible for identifying, measuring, and controlling risks.

The Global Risk Committee, which is comprised of senior executives from each major business and control function, is responsible for the oversight of risk management. This includes identifying emerging risks, assessing risk management practices and the control environment, reinforcing business accountability for risk management, supervisory controls and regulatory compliance, supporting resource prioritization across the organization, and escalating significant issues to the Board of Directors.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

We have established risk metrics and reporting that enable measurement of the impact of strategy execution against risk appetite. The risk metrics, with risk limits and tolerance levels, are established for key risk categories by the Global Risk Committee and its functional risk sub-committees.

The Chief Risk Officer regularly reports activities of the Global Risk Committee to the Risk Committee of the Board of Directors. The Board Risk Committee in turn assists the Board of Directors in fulfilling its oversight responsibilities with respect to our risk management program, including approving risk appetite statements and related key risk appetite metrics and reviewing reports relating to risk issues from functional areas of corporate risk management, legal, compliance, and internal audit.

Functional risk sub-committees focusing on specific areas of risk report to the Global Risk Committee. These sub-committees include the:

- Operational Risk Oversight Committee – provides oversight of and approves operational risk management policies, risk tolerance levels, and operational risk governance processes, and includes sub-committees covering Information Security, Fraud, Third-Party Risk, Data, and Model Governance;

- Compliance Risk Committee – provides oversight of compliance risk management programs and policies providing an aggregate view of compliance risk exposure and employee conduct, including subcommittees covering Fiduciary and Conflicts of Interest Risk and International Compliance Risk;

- Financial Risk Oversight Committee – provides oversight of and approves credit, market, liquidity, and capital risk policies, limits, and exposures; and

- New Products and Services Risk Oversight Committee – provides oversight of, and approves corporate policy and procedures relating to, the risk governance of new products and services.

Senior management has also created an Incentive Compensation Risk Oversight Committee, which establishes policy and reviews and approves the Annual Risk Assessment of incentive compensation plans, and reports directly to the Compensation Committee of the Board of Directors.

The Company’s compliance, finance, internal audit, legal, and corporate risk management departments assist management and the various risk committees in evaluating, testing, and monitoring risk management.

In addition, the Disclosure Committee is responsible for monitoring and evaluating the effectiveness of our disclosure controls and procedures and internal control over financial reporting as of the end of each fiscal quarter. The Disclosure Committee reports on this evaluation to the CEO and CFO prior to their certification required by Sections 302 and 906 of the Sarbanes Oxley Act of 2002.

## Operational Risk

Operational risk arises due to potential inadequacies or failures related to people, internal processes, and systems, or from external events or relationships impacting the Company and/or any of its key business partners and third parties. While operational risk is inherent in all business activities, we rely on a system of internal controls and risk management practices designed to keep operational risk and operational losses within the Company’s risk appetite. We have specific policies and procedures to identify and manage operational risk, and use control testing programs, and internal audit reviews to evaluate the effectiveness of these internal controls. Where appropriate, we manage the impact of operational loss and litigation expense through the purchase of insurance. The insurance program is specifically designed to address our key operational risks and to maintain compliance with local laws and regulation.

Schwab’s operations are highly dependent on the integrity and resilience of our critical business functions and technology systems. To the extent Schwab experiences business or system interruptions, errors or downtime (which could result from a variety of causes, including natural disasters, terrorist attacks, technological failure, cyber attacks, changes to systems, linkages with third-party systems, and power failures), our business and operations could be negatively impacted. To minimize business interruptions and ensure the capacity to continue operations during an incident regardless of duration, Schwab maintains a backup and recovery infrastructure which includes facilities for backup and communications, a geographically dispersed workforce, and routine testing of business continuity and disaster recovery plans and a well-established incident management program.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Information Security risk is the risk of unauthorized access, use, disclosure, disruption, modification, recording or destruction of the firm’s information or systems. We have designed and implemented an information security program that knits together complementary tools, controls and technologies to protect systems, client accounts and data. We continuously monitor the systems and work collaboratively with government agencies, law enforcement and other financial institutions to address potential threats. We use advanced monitoring systems to identify suspicious activity and deter unauthorized access by internal or external actors. We limit the number of employees who have access to clients’ personal information and internal authentication measures are enforced to protect against the potential for social engineering. All employees who handle sensitive information are trained in privacy and security. Schwab’s conduct and cybersecurity teams monitor activity looking for suspicious behavior. These capabilities allow us to identify and quickly act on any attempted intrusions.

Fraud risk arises from attempted or actual theft of financial assets or other property of any client or the Company. Schwab is committed to protecting the Company’s and its clients’ assets from fraud, and complying with all applicable laws and regulations to prevent, detect and report fraudulent activity. Schwab manages fraud risk through policies, procedures and controls. We also take affirmative steps to prevent and detect fraud and report, to appropriate authorities, any known or suspected acts of fraud in accordance with existing laws and requirements.

Schwab also faces operational risk when we employ the services of various third parties, including domestic and international outsourcing of certain technology, processing, servicing, and support functions. We manage the exposure to third party risk and promote a culture of resiliency through contractual provisions, control standards, ongoing monitoring of third party performance, and appropriate testing. We also maintain policies and procedures regarding the standard of care expected with all data, whether the data is internal company information, employee information, or non-public client information. We clearly define for employees, contractors, and third parties the expected standards of care for critical and confidential data. We also provide regular training on data security.

Model risk is the potential for adverse consequences from decisions based on incorrect or misused model outputs and reports. Models are owned by several business units throughout the organization, and are used for a variety of purposes. Model use includes, but is not limited to, calculating capital requirements for hypothetical stressful environments, estimating interest and credit risk for loans and other balance sheet assets, and providing guidance in the management of client portfolios. We have established a policy to describe the roles and responsibilities of all key stakeholders in model development, management, and use. All models are registered in a centralized database and classified into different risk ratings depending on their potential financial, reputational, or regulatory impact to the Company. The model risk rating determines the scope of model governance activities.

Incentive Compensation risk is the potential for adverse consequences resulting from compensation plans that do not balance the execution of our strategy with risk and financial rewards, potentially encouraging imprudent risk-taking by employees. We have implemented risk management processes, including a policy, to identify, evaluate, assess, and manage risks associated with incentive compensation plans and the activities of certain employees, defined as Covered Employees, who have the authority to expose the Company to material amounts of risk.

## Compliance Risk

Schwab faces compliance risk which is the potential exposure to legal or regulatory sanctions, fines or penalties, financial loss, or damage to reputation resulting from the failure to comply with laws, regulations, rules, or other regulatory requirements. Among other things, compliance risks relate to the suitability of client investments, conflicts of interest, disclosure obligations and performance expectations for products and services, supervision of employees, and the adequacy of our controls. The Company and its affiliates are subject to extensive regulation by federal, state and foreign regulatory authorities, including SROs.

We manage compliance risk through policies, procedures and controls reasonably designed to achieve and/or monitor compliance with applicable legal and regulatory requirements. These procedures address issues such as conduct and ethics, sales and trading practices, marketing and communications, extension of credit, client funds and securities, books and records, anti-money laundering, client privacy, and employment policies.

Conduct risk arises from inappropriate, unethical, or unlawful behavior of the Company, its employees or third parties acting on the Company’s behalf that may result in detriment to the Company’s clients, financial markets, the Company, and/or the Company’s employees. We manage this risk through a policy, procedures, a system of internal controls, including personnel



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

monitoring and surveillance. Conduct-related matters are escalated through appropriate channels by the Corporate Responsibility Officer.

Fiduciary risk is the potential for financial or reputational loss through breach of fiduciary duties to a client. Fiduciary activities include, but are not limited to, individual and institutional trust, investment management, custody, and cash and securities processing. We manage this risk by establishing policy and procedures to ensure that obligations to clients are discharged faithfully and in compliance with applicable legal and regulatory requirements. Business units have the primary responsibility for adherence to the policy and procedures applicable to their business. Guidance and control are provided through the creation, approval, and ongoing review of applicable policies by business units and various risk committees.

## Credit Risk

Credit risk is the potential for loss due to a borrower, counterparty, or issuer failing to perform its contractual obligations. Our exposure to credit risk mainly results from investing activities in our liquidity and investment portfolios, mortgage lending, margin lending and client option and futures activities, pledged asset lending, securities lending activities, and our role as a counterparty in other financial contracts. To manage the risks of such losses, we have established policies and procedures, which include setting and reviewing credit limits, monitoring of credit limits and quality of counterparties, and adjusting margin, PAL, option, and futures requirements for certain securities and instruments.

## Liquidity and Investment Portfolios

Schwab has exposure to credit risk associated with its investment portfolios, which include U.S. agency and non-agency mortgage-backed securities, asset-backed securities, corporate debt securities, U.S. agency notes, U.S. Treasury securities, certificates of deposit, U.S. state and municipal securities, commercial paper, and foreign government agency securities.

At December 31, 2020, substantially all securities in the investment portfolios were rated investment grade. U.S. agency mortgage-backed securities do not have explicit credit ratings; however, management considers these to be of the highest credit quality and rating given the guarantee of principal and interest by the U.S. government or U.S. government-sponsored enterprises.

## Mortgage Lending Portfolio

The bank loan portfolio includes First Mortgages, HELOCs, and other loans. The credit risk exposure related to loans is actively managed through individual loan and portfolio reviews. Management regularly reviews asset quality, including concentrations, delinquencies, nonaccrual loans, charge-offs, and recoveries. All are factors in the determination of an appropriate allowance for credit losses.

Our residential loan underwriting guidelines include maximum LTV ratios, cash out limits, and minimum Fair Isaac Corporation (FICO) credit scores. The specific guidelines are dependent on the individual characteristics of a loan (for example, whether the property is a primary or secondary residence, whether the loan is for investment property, whether the loan is for an initial purchase of a home or refinance of an existing home, and whether the loan size is conforming or jumbo).

Schwab does not originate or purchase residential loans that allow for negative amortization and does not originate or purchase subprime loans (generally defined as extensions of credit to borrowers with a FICO score of less than 620 at origination), unless the borrower has compensating credit factors. For more information on credit quality indicators relating to Schwab’s bank loans, see Item 8 – Note 7.

## Securities and Instrument-Based Lending Portfolios

Collateral arrangements relating to margin loans, PALs, option and futures positions, securities lending agreements, and securities purchased under agreements to resell (resale agreements) include provisions that require additional collateral in the event of market fluctuations. Additionally, for margin loans, PALs, options and futures positions, and securities lending agreements, collateral arrangements require that the fair value of such collateral sufficiently exceeds the credit exposure in order to maintain a fully secured position.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## Other Counterparty Exposures

Schwab performs clearing services for all securities transactions in its client accounts. Schwab has exposure to credit risk due to its obligation to settle transactions with clearing corporations, mutual funds, and other financial institutions even if Schwab’s clients or a counterparty fail to meet their obligations to the Company.

## Market Risk

Market risk is the potential for changes in earnings or the value of financial instruments held by Schwab as a result of fluctuations in interest rates, equity prices, or market conditions. Schwab is exposed to interest rate risk primarily from changes in market interest rates on our interest-earning assets relative to changes in the costs of funding sources that finance these assets.

To manage interest rate risk, we have established policies and procedures, which include setting limits on net interest revenue risk and economic value of equity risk. To remain within these limits, we manage the maturity, repricing, and cash flow characteristics of the investment portfolios. Management monitors established guidelines to stay within the Company’s risk appetite.

Our measurement of interest rate risk involves assumptions that are inherently uncertain and, as a result, cannot precisely estimate the impact of changes in interest rates on net interest revenue, bank deposit account fees, or economic value of equity (EVE). Actual results may differ from simulated results due to balance growth or decline and the timing, magnitude, and frequency of interest rate changes, as well as changes in market conditions and management strategies, including changes in asset and liability mix. Financial instruments are also subject to the risk that valuations will be negatively affected by changes in demand and the underlying market for a financial instrument.

We are indirectly exposed to option, futures, and equity market fluctuations in connection with client option and futures accounts, securities collateralizing margin loans to brokerage customers, and client securities loaned out as part of the brokerage securities lending activities. Equity market valuations may also affect the level of brokerage client trading activity, margin borrowing, and overall client engagement with Schwab. Additionally, we earn mutual fund and ETF service fees and asset management fees based upon daily balances of certain client assets. Fluctuations in these client asset balances caused by changes in equity valuations directly impact the amount of fee revenue we earn.

Our market risk related to financial instruments held for trading is not material.

## Interest Rate Risk Simulations

## Net Interest Revenue Simulation

For our net interest revenue sensitivity analysis, we use net interest revenue simulation modeling techniques to evaluate and manage the effect of changing interest rates. The simulations include all balance sheet interest rate-sensitive assets and liabilities. Key assumptions include the projection of interest rate scenarios with rate floors, prepayment speeds of mortgage-related investments, repricing of financial instruments, and reinvestment of matured or paid-down securities and loans.

Net interest revenue is affected by various factors, such as the distribution and composition of interest-earning assets and interest-bearing liabilities, the spread between yields earned on interest-earning assets and rates paid on interest-bearing liabilities, which may reprice at different times or by different amounts, and the spread between short and long-term interest rates. Interest-earning assets include investment securities, margin loans, and bank loans. These assets are sensitive to changes in interest rates and changes in prepayment levels that tend to increase in a declining rate environment and decrease in a rising rate environment. Because we establish the rates paid on certain brokerage client cash balances and bank deposits and the rates charged on certain margin and bank loans, and control the composition of our investment securities, we have some ability to manage our net interest spread, depending on competitive factors and market conditions.

Net interest revenue sensitivity analysis assumes the asset and liability structure of the consolidated balance sheet would not be changed as a result of the simulated changes in interest rates. As we actively manage the consolidated balance sheet and interest rate exposure, in all likelihood we would take steps to manage additional interest rate exposure that could result from changes in the interest rate environment.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

The following table shows the simulated change to net interest revenue over the next 12 months beginning December 31, 2020 and 2019 of a gradual 100 basis point increase or decrease in market interest rates relative to prevailing market rates at the end of each reporting period:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Increase of 100 basis points</td><td>14.2%</td><td>4.8%</td></tr><tr><td>Decrease of 100 basis points</td><td>(4.3)%</td><td>(7.4)%</td></tr></table>

The change in sensitivities of net interest revenue as of December 31, 2020 reflects a significantly lower interest rate curve relative to December 31, 2019 due to the global economic impact from the COVID-19 pandemic. Higher short-term interest rates would positively impact net interest revenue as yields on interest-earning assets are expected to rise faster than the cost of funding sources. A decline in interest rates could negatively impact the yield on the Company’s investment and loan portfolio to a greater degree than any offsetting reduction in interest expense from funding sources, compressing net interest margin.

In addition to measuring the effect of a gradual 100 basis point parallel increase or decrease in current interest rates, we regularly simulate the effects of larger parallel- and non-parallel shifts in interest rates on net interest revenue.

## Economic Value of Equity Simulation

Management also uses EVE simulations to measure interest rate risk. EVE sensitivity measures the long-term impact of interest rate changes on the net present value of assets and liabilities. EVE is calculated by subjecting the balance sheet to hypothetical instantaneous shifts in the level of interest rates. This analysis is highly dependent upon asset and liability assumptions based on historical behaviors as well as our expectations of the economic environment. Key assumptions in our EVE calculation include projection of interest rate scenarios with rate floors, prepayment speeds of mortgage-related investments, term structure models of interest rates, non-maturity deposit behavior, and pricing assumptions. Our net interest revenue and EVE simulations reflect the assumption of non-negative investment yields.

## Bank Deposit Account Fees Simulations

Consistent with the presentation on our statement of income, the sensitivity of bank deposit account fee revenue to interest rate changes is assessed separately from the interest rate sensitivity analysis described above. As of December 31, 2020, the sensitivity of bank deposit account fee revenue to changes in interest rates is limited, as a significant portion of BDA deposit balances are allocated to fixed-rate obligation amounts.

## Expected Phase-out of LIBOR

The Company has established a firm-wide team to address the phasing-out of LIBOR by June 30, 2023. As part of our efforts, we have assessed our LIBOR exposures, the largest of which are certain investment securities and loans. In purchasing new investment securities, we ensure that appropriate fall-back language is in the security’s prospectus in the event that LIBOR is unavailable or deemed unreliable, and we have sold certain securities lacking appropriate fall-back language. We are updating loan agreements to ensure new LIBOR-based loans adequately provide for an alternative to LIBOR. Furthermore, we plan to phase-out the use of LIBOR as a reference rate in our new lending products before the end of December 2021, per guidance from the Federal Reserve Board. Consistent with our “Through Clients’ Eyes” strategy, our focus throughout the LIBOR transition process is to ensure clients are treated fairly and consistently as this major change is occurring in the financial markets.

## Liquidity Risk

Liquidity risk is the potential that Schwab will be unable to sell assets or meet cash flow obligations when they come due without incurring unacceptable losses.

Due to its role as a source of financial strength, CSC’s liquidity needs are primarily driven by the liquidity and capital needs of: CS&Co, TD Ameritrade, Inc., and TDAC, our principal broker-dealer subsidiaries; the capital needs of the banking subsidiaries; principal and interest due on corporate debt; dividend payments on CSC’s preferred stock; and returns of



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

capital to common stockholders. The liquidity needs of our broker-dealer subsidiaries are primarily driven by client activity including trading and margin borrowing activities and capital expenditures. The capital needs of the banking subsidiaries are primarily driven by the amount of client deposits. In addition, the liquidity needs of our banking subsidiaries can also be met by excess reserves held at the Federal Reserve, sales of investment securities, or FHLB borrowings. We have established liquidity policies to support the successful execution of business strategies, while ensuring ongoing and sufficient liquidity to meet operational needs and satisfy applicable regulatory requirements under both normal and stressed conditions. We seek to maintain client confidence in the balance sheet and the safety of client assets by maintaining liquidity and diversity of funding sources to allow the Company to meet its obligations. To this end, we have established limits and contingency funding scenarios to support liquidity levels during both business as usual and stressed conditions.

We employ a variety of methodologies to monitor and manage liquidity. We conduct regular liquidity stress testing to develop a consolidated view of liquidity risk exposures and to ensure our ability to maintain sufficient liquidity during market-related or company-specific liquidity stress events. Liquidity is also tested at certain subsidiaries and results are reported to the Financial Risk Oversight Committee. A number of early warning indicators are monitored to help identify emerging liquidity stresses in the market or within the organization and are reviewed with management as appropriate.

## Primary Funding Sources

Schwab’s primary source of funds is cash generated by client activity which includes bank deposits and cash balances in client brokerage accounts. These funds are used to purchase investment securities and extend loans to clients.

Other sources of funds may include cash flows from operations, maturities and sales of investment securities, repayments on loans, securities lending of assets held in client brokerage accounts, bank deposit account fees earned on client deposits placed in third-party depository programs, repurchase agreements, and cash provided by external financing.

To meet daily funding needs, we maintain liquidity in the form of overnight cash deposits and short-term investments. For unanticipated liquidity needs, we also maintain a buffer of highly liquid investments, including U.S. Treasury securities.

## Additional Funding Sources

In addition to internal sources of liquidity, Schwab has access to external funding. The need for short-term borrowings from external debt facilities arises primarily from timing differences between cash flow requirements, scheduled liquidation of interest-earning investments, movements of cash to meet regulatory brokerage client cash segregation requirements and general corporate purposes. We maintain policies and procedures necessary to access funding and test discount window borrowing procedures on a periodic basis.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

The following table describes external debt facilities available at December 31, 2020:

<table><tr><td>Description</td><td>Borrower</td><td>Outstanding</td><td>Available</td></tr><tr><td>Federal Home Loan Bank secured credit facilities  \( {}^{(1)} \)</td><td>Banking subsidiaries</td><td>—</td><td>55,102</td></tr><tr><td>Federal Reserve discount window  \( {}^{(2)} \)</td><td>Banking subsidiaries</td><td>—</td><td>7,872</td></tr><tr><td>Uncommitted, unsecured lines of credit with various external banks</td><td>CSC, CS&amp;Co</td><td>—</td><td>1,522</td></tr><tr><td>Unsecured commercial paper  \( {}^{(3)} \)</td><td>CSC</td><td>—</td><td>750</td></tr><tr><td>Committed, unsecured credit facility with various external banks  \( {}^{(4)} \)</td><td>CSC</td><td>—</td><td>700</td></tr><tr><td>TD Ameritrade Holding Corporation revolving credit facility  \( {}^{(5)} \)</td><td>TDA Holding</td><td>—</td><td>300</td></tr><tr><td>TD Ameritrade Clearing, Inc. committed, unsecured revolving credit facilities with various external banks</td><td>TDAC</td><td>—</td><td>1,450</td></tr><tr><td>Secured uncommitted lines of credit with various external banks  \( {}^{(6)} \)</td><td>TDAC</td><td>—</td><td>—</td></tr></table>

(1) Amounts available are dependent on the amount of First Mortgages, HELOCs, and the fair value of certain investment securities that are pledged as collateral.

(2) Amounts available are dependent on the fair value of certain investment securities that are pledged as collateral.

(3) CSC has authorization from its Board of Directors to issue Commercial Paper Notes not to exceed $1.5 billion. In February 2021, the Company increased the amount available to $1.5 billion.

(4) Other than an overnight borrowing to test availability, this facility was unused during 2020.

(5) Effective October 6, 2020, Schwab entered into a guaranty supplement to guarantee the obligations of TD Ameritrade under this credit agreement. The provision of the guaranty supplement was a condition for certain financial covenant and reporting obligations being modified in the credit agreement. The Company terminated this revolving credit facility effective January 28, 2021.

(6) Secured borrowing is made available based on TDAC’s ability to provide acceptable collateral to the lender as determined by the credit agreement.

Our banking subsidiaries maintain secured credit facilities with the FHLB. Amounts available under these facilities are dependent on the value of our First Mortgages, HELOCs, and the fair value of certain of our investment securities that are pledged as collateral. These credit facilities are also available as backup financing in the event the outflow of client cash from the banking subsidiaries' respective balance sheets is greater than maturities and paydowns on investment securities and bank loans.

Our banking subsidiaries also have access to short-term secured funding through the Federal Reserve discount window. Amounts available under the Federal Reserve discount window are dependent on the fair value of certain investment securities that are pledged as collateral.

CSC has a commercial paper program of which proceeds are used for general corporate purposes. The maturities of the Commercial Paper Notes may vary, but are not to exceed 270 days from the date of issue. CSC’s ratings for these short-term borrowings were P1 by Moody’s, A1 by Standard & Poor’s, and F1 by Fitch at December 31, 2020 and 2019, and CSC had no Commercial Paper Notes outstanding at December 31, 2020 or 2019.

The financial covenants for the $700 million committed credit facility require CS&Co to maintain a minimum net capital ratio, all bank subsidiaries to be well capitalized, and CSC to maintain a minimum level of stockholders' equity, adjusted to exclude AOCI. At December 31, 2020, the minimum level of stockholders' equity required under this facility was $16.5 billion (CSC's stockholders' equity, excluding AOCI, at December 31, 2020 was $50.7 billion). Management believes these restrictions will not have a material effect on CSC's ability to meet foreseeable dividend or funding requirements.

The financial covenants for the $300 million TDA Holding revolving credit facility requires CSC to maintain a minimum level of stockholders' equity, adjusted to exclude AOCI. At December 31, 2020, the minimum level of stockholders' equity required under this facility was $30.9 billion (CSC's stockholders' equity, excluding AOCI, at December 31, 2020 was $50.7 billion). Effective January 28, 2021, the Company terminated the TDA Holding revolving credit facility.

To partially satisfy the margin requirement of client option transactions with the Options Clearing Corporation, CS&Co has unsecured standby letter of credit agreements (LOCs) with several banks in favor of the Options Clearing Corporation, which totaled $15 million at December 31, 2020. There were no funds drawn under any of these LOCs during 2020 or 2019. In connection with its securities lending activities, the Company is required to provide collateral to certain brokerage clients. These collateral requirements are satisfied by providing cash as collateral.

CSC has a universal automatic shelf registration statement on file with the SEC, which enables it to issue debt, equity, and other securities.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## Liquidity Coverage Ratio

Pursuant to the 2019 interagency regulatory capital and liquidity rules, beginning in the first quarter of 2020, Schwab became subject to a reduced LCR rule requiring the Company to hold HQLA in an amount equal to at least 85% of the Company’s projected net cash outflows over a prospective 30-calendar-day period of acute liquidity stress, calculated on each business day. See Item 1 – Regulation for additional information. The Company was in compliance with the reduced LCR rule at December 31, 2020. The table below presents information about our average daily LCR:

<table><tr><td></td><td>Average for the Three Months Ended December 31, 2020</td></tr><tr><td>Total eligible HQLA</td><td>$ 78,136</td></tr><tr><td>Net cash outflows</td><td>$ 72,005</td></tr><tr><td>LCR</td><td>109%</td></tr></table>

## Borrowings

The Company had no short-term borrowings outstanding as of December 31, 2020 or 2019. Long-term debt outstanding was $13.6 billion and $7.4 billion at December 31, 2020 and 2019, respectively. Effective October 6, 2020, the Company completed its acquisition of TD Ameritrade. TDA Holding has $3.6 billion of par value unsecured Senior Notes (TDA Senior Notes) outstanding, which were recognized at the date of acquisition at provisional fair value with no change in existing terms.

The following are details of the Senior Notes:

<table><tr><td>December 31, 2020</td><td>Par Outstanding</td><td>Maturity</td><td>Weighted-Average Interest Rate</td><td>Moody’s</td><td>Standard &amp; Poor’s</td><td>Fitch</td></tr><tr><td>CSC Senior Notes</td><td>$ 9,881</td><td>2021 - 2031</td><td>2.84%</td><td>A2</td><td>A</td><td>A</td></tr><tr><td>TDA Senior Notes</td><td>3,550</td><td>2021 - 2029</td><td>2.80%</td><td>A2</td><td>A</td><td>—</td></tr></table>

## New Debt Issuances

All debt issuances in 2020, 2019, and 2018 were senior unsecured obligations. Additional details are as follows:

<table><tr><td>Issuance Date</td><td>Issuance Amount</td><td>Maturity Date</td><td>Interest Rate</td><td>Interest Payable</td></tr><tr><td>May 22, 2018</td><td>$ 600</td><td>5/21/2021</td><td>Three-month LIBOR + 0.32%</td><td>Quarterly</td></tr><tr><td>May 22, 2018</td><td>$ 600</td><td>5/21/2021</td><td>3.250%</td><td>Semi-annually</td></tr><tr><td>May 22, 2018</td><td>$ 750</td><td>5/21/2025</td><td>3.850%</td><td>Semi-annually</td></tr><tr><td>October 31, 2018</td><td>$ 500</td><td>2/1/2024</td><td>3.550%</td><td>Semi-annually</td></tr><tr><td>October 31, 2018</td><td>$ 600</td><td>2/1/2029</td><td>4.000%</td><td>Semi-annually</td></tr><tr><td>May 22, 2019</td><td>$ 600</td><td>5/22/2029</td><td>3.250%</td><td>Semi-annually</td></tr><tr><td>March 24, 2020</td><td>$ 600</td><td>3/24/2025</td><td>4.200%</td><td>Semi-annually</td></tr><tr><td>March 24, 2020</td><td>$ 500</td><td>3/22/2030</td><td>4.625%</td><td>Semi-annually</td></tr><tr><td>December 11, 2020</td><td>$ 1,250</td><td>3/11/2026</td><td>0.900%</td><td>Semi-annually</td></tr><tr><td>December 11, 2020</td><td>$ 750</td><td>3/11/2031</td><td>1.650%</td><td>Semi-annually</td></tr></table>



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## Equity Issuances and Redemptions

CSC did not issue any equity through external offerings during 2019 or 2018. CSC’s preferred stock issued and net proceeds for 2020 are as follows:

<table><tr><td></td><td>Date Issued and Sold</td><td>Net Proceeds</td></tr><tr><td>Series G</td><td>April 30, 2020</td><td>2,470</td></tr><tr><td>Series H</td><td>December 11, 2020</td><td>2,470</td></tr></table>

For further discussion of CSC’s long-term debt and information on the equity offerings, see Item 8 – Notes 13 and 19.

## Off-Balance Sheet Arrangements

Schwab enters into various off-balance sheet arrangements in the ordinary course of business, primarily to meet the needs of our clients. These arrangements include firm commitments to extend credit. Additionally, Schwab enters into guarantees and other similar arrangements in the ordinary course of business. For information on each of these arrangements, see Item 8 – Notes 7, 11, 13, 15, and 17. Concurrent with the closing of the acquisition of TD Ameritrade effective October 6, 2020, the IDA agreement with the TD Depository Institutions became effective. Pursuant to the IDA agreement, certain brokerage client deposits are required to be swept off-balance sheet to the TD Depository Institutions. TD Ameritrade also maintains agreements pursuant to which client brokerage cash deposits are swept to other third-party depository institutions. See Item 8 – Notes 3 and 15 for additional information on the IDA agreement.

## Contractual Obligations

Schwab’s principal contractual obligations as of December 31, 2020 are shown in the following table. Excluded from this table are liabilities recorded on the consolidated balance sheets that are generally short-term in nature or without contractual payment terms (e.g., bank deposits, payables to brokerage clients, and deferred compensation). The below table excludes exit and other related liabilities from the integration of TD Ameritrade (see Item 8 – Note 16), as well as obligations related to the IDA agreement (see Item 8 – Note 15).

<table><tr><td></td><td colspan="2">Less than 1 Year</td><td colspan="2">1-3 Years</td><td colspan="2">3-5 Years</td><td colspan="2">More than 5 Years</td><td>Total</td></tr><tr><td>Credit-related financial instruments (1)</td><td>$</td><td>3,250</td><td>$</td><td>3,856</td><td>$</td><td>1,884</td><td>$</td><td>1,449</td><td>$</td></tr><tr><td>Long-term debt (2)</td><td></td><td>2,165</td><td></td><td>2,466</td><td></td><td>3,638</td><td></td><td>7,217</td><td></td></tr><tr><td>Purchase obligations (3)</td><td></td><td>443</td><td></td><td>303</td><td></td><td>110</td><td></td><td>28</td><td></td></tr><tr><td>Leases (4)</td><td></td><td>184</td><td></td><td>367</td><td></td><td>254</td><td></td><td>351</td><td></td></tr><tr><td>Total</td><td>$</td><td>6,042</td><td>$</td><td>6,992</td><td>$</td><td>5,886</td><td>$</td><td>9,045</td><td>$</td></tr></table>

(1) Represents CSB’s commitments to extend credit to banking clients, purchase mortgage loans, and fund CRA investments.

(2) Includes estimated future interest payments through 2031 for Senior Notes. Amounts exclude unamortized discounts and premiums.

(3) Consists of purchase obligations for services such as advertising and marketing, telecommunications, professional services, and hardware- and software-related agreements.

(4) Represents operating lease payments including legally-binding minimum lease payments for leases signed but not yet commenced.

## CAPITAL MANAGEMENT

Schwab seeks to manage capital to a level and composition sufficient to support execution of our business strategy, including anticipated balance sheet growth inclusive of migration of IDA balances (see further discussion below), providing financial support to our subsidiaries, and sustained access to the capital markets, while at the same time meeting our regulatory capital requirements and serving as a source of financial strength to our banking subsidiaries. Schwab’s primary sources of capital are funds generated by the operations of subsidiaries and securities issuances by CSC in the capital markets. To ensure that Schwab has sufficient capital to absorb unanticipated losses or declines in asset values, we have adopted a policy to remain well capitalized even in stressed scenarios.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Internal guidelines are set, for both CSC and its regulated subsidiaries, to ensure capital levels are in line with our strategy and regulatory requirements. Capital forecasts are reviewed monthly at Asset-Liability Management and Pricing Committee and Financial Risk Oversight Committee meetings. A number of early warning indicators are monitored to help identify potential problems that could impact capital. In addition, we monitor the subsidiaries' capital levels and requirements. Subject to regulatory capital requirements and any required approvals, any excess capital held by subsidiaries is transferred to CSC in the form of dividends and returns of capital. When subsidiaries have need of additional capital, funds are provided by CSC as equity investments and also as subordinated loans (in a form approved as regulatory capital by regulators) for CS&C Co. The details and method used for each cash infusion are based on an analysis of the particular entity's needs and financing alternatives. The amounts and structure of infusions must take into consideration maintenance of regulatory capital requirements, debt/equity ratios, and equity double leverage ratios.

Schwab conducts regular capital stress testing to assess the potential financial impacts of various adverse macroeconomic and company-specific events to which the Company could be subjected. The objective of the capital stress testing is (1) to explore various potential outcomes – including rare and extreme events and (2) to assess impacts of potential stressful outcomes on both capital and liquidity. Additionally, we have a comprehensive Capital Contingency Plan to provide action plans for certain low probability/high impact capital events that the Company might face. The Capital Contingency Plan is issued under the authority of the Financial Risk Oversight Committee and provides guidelines for sustained capital events. It does not specifically address every contingency, but is designed to provide a framework for responding to any capital stress. The results of the stress testing indicate there are two scenarios which could stress the Company’s capital: (1) inflows of balance sheet cash during a period of very low interest rates and (2) outflows of balance sheet cash when other sources of financing are not available and the Company is required to sell assets to fund the flows at a loss. The Capital Contingency Plan is reviewed annually and updated as appropriate.

For additional information, see Business – Regulation in Part I, Item 1.

## Regulatory Capital Requirements

CSC is subject to capital requirements set by the Federal Reserve and is required to serve as a source of strength for our banking subsidiaries and to provide financial assistance if our banking subsidiaries experience financial distress. Schwab is required to maintain a Tier 1 Leverage Ratio for CSC of at least 4%, and we have a long-term operating objective of 6.75%-7.00%. Due to the relatively low risk of our balance sheet assets and risk-based capital ratios at CSC and CSB that are well in excess of regulatory requirements, the Tier 1 Leverage Ratio is the most restrictive capital constraint on CSC’s asset growth.

Our banking subsidiaries are subject to capital requirements set by their regulators that are substantially similar to those imposed on CSC by the Federal Reserve. Our banking subsidiaries' failure to remain well capitalized could result in certain mandatory and possibly additional discretionary actions by the regulators that could have a direct material effect on the banks. Schwab’s principal banking subsidiary, CSB, is required to maintain a Tier 1 Leverage Ratio of at least 5% to be well capitalized, but seeks to maintain a ratio of at least 6.25%. Based on its regulatory capital ratios at December 31, 2020, CSB is considered well capitalized.

As a result of the significant inflow of client cash in 2020, our Tier 1 Leverage Ratios for CSC and CSB declined from 7.3% and 7.1%, respectively, at year-end 2019 to 6.3% and 5.5%, respectively, at December 31, 2020. Though below our long-term operating objectives, these ratios are well above the regulatory minimum for both CSC and CSB. The pace of our return to the long-term operating objectives over time depends on a number of factors including the overall size of the Company’s balance sheet, earnings, and capital issuances and deployment.



## THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

The following table details the capital ratios for CSC consolidated and CSB:

<table><tr><td rowspan="2">December 31,</td><td colspan="2">2020 (1)</td><td colspan="2">2019 (1)</td></tr><tr><td>CSC</td><td>CSB</td><td>CSC</td><td>CSB</td></tr><tr><td>Total stockholders&#x27; equity</td><td>$ 56,060</td><td>$ 22,223</td><td>$ 21,745</td><td>$ 14,832</td></tr><tr><td>Less:</td><td></td><td></td><td></td><td></td></tr><tr><td>Preferred Stock</td><td>7,733</td><td>—</td><td>2,793</td><td>—</td></tr><tr><td>Common Equity Tier 1 Capital before regulatory adjustments</td><td>$ 48,327</td><td>$ 22,223</td><td>$ 18,952</td><td>$ 14,832</td></tr><tr><td>Less:</td><td></td><td></td><td></td><td></td></tr><tr><td>Goodwill, net of associated deferred tax liabilities</td><td>$ 11,897</td><td>$ 13</td><td>$ 1,184</td><td>$ 13</td></tr><tr><td>Other intangible assets, net of associated deferred tax liabilities</td><td>8,103</td><td>—</td><td>104</td><td>—</td></tr><tr><td>Deferred tax assets, net of valuation allowances and deferred tax liabilities</td><td>17</td><td>12</td><td>4</td><td>—</td></tr><tr><td>AOCI adjustment (1)</td><td>5,394</td><td>4,672</td><td>—</td><td>—</td></tr><tr><td>Common Equity Tier 1 Capital</td><td>$ 22,916</td><td>$ 17,526</td><td>$ 17,660</td><td>$ 14,819</td></tr><tr><td>Tier 1 Capital</td><td>$ 30,649</td><td>$ 17,526</td><td>$ 20,453</td><td>$ 14,819</td></tr><tr><td>Total Capital</td><td>30,688</td><td>17,558</td><td>20,472</td><td>14,837</td></tr><tr><td>Risk-Weighted Assets</td><td>123,881</td><td>91,062</td><td>90,512</td><td>71,521</td></tr><tr><td>Total Leverage Exposure</td><td>491,469</td><td>325,437</td><td>286,813</td><td>216,582</td></tr><tr><td>Common Equity Tier 1 Capital/Risk-Weighted Assets</td><td>18.5%</td><td>19.2%</td><td>19.5%</td><td>20.7%</td></tr><tr><td>Tier 1 Capital/Risk-Weighted Assets</td><td>24.7%</td><td>19.2%</td><td>22.6%</td><td>20.7%</td></tr><tr><td>Total Capital/Risk-Weighted Assets</td><td>24.8%</td><td>19.3%</td><td>22.6%</td><td>20.7%</td></tr><tr><td>Tier 1 Leverage Ratio</td><td>6.3%</td><td>5.5%</td><td>7.3%</td><td>7.1%</td></tr><tr><td>Supplementary Leverage Ratio</td><td>6.2%</td><td>5.4%</td><td>7.1%</td><td>6.8%</td></tr></table>

(1) In the interagency regulatory capital and liquidity rules adopted in October 2019, Category III banking organizations such as CSC were given the ability to opt-out of the inclusion of AOCI in regulatory capital, and CSC made this opt-out election as of January 1, 2020. Therefore, AOCI is excluded from the amounts and ratios presented as of December 31, 2020. In 2019, CSC and CSB were required to include all components of AOCI in regulatory capital; the amounts and ratios for December 31, 2019 are presented on this basis. See Business – Regulation in Part I, Item 1 for additional information.

CSB is also subject to regulatory requirements that restrict and govern the terms of affiliate transactions. In addition, CSB is required to provide notice to, and may be required to obtain approval from, the Federal Reserve and the Texas Department of Savings and Mortgage Lending (TDSML) to declare dividends to CSC. As broker-dealers, CS&Co, TDAC, and TD Ameritrade, Inc., are subject to regulatory requirements of the Uniform Net Capital Rule, which is intended to ensure the general financial soundness and liquidity of broker-dealers. These regulations prohibit the broker-dealer subsidiaries from paying cash dividends, making unsecured advances and loans to CSC and employees, and repaying subordinated borrowings from CSC if such payment would result in a net capital amount below prescribed thresholds. At December 31, 2020, CS&Co, TDAC, and TD Ameritrade, Inc. were in compliance with their respective net capital requirements.

In addition to the capital requirements above, Schwab’s subsidiaries are subject to other regulatory requirements intended to ensure financial soundness and liquidity. See Item 8 – Note 23 for additional information on the components of stockholders’ equity and information on the capital requirements of significant subsidiaries.

## IDA Agreement

Pursuant to the IDA agreement, Schwab will be required to move all uninsured IDA balances out of the IDA sweep program on June 30, 2021. The IDA agreement also provides that, starting July 1, 2021, Schwab will have the option to migrate up to $10 billion of IDA balances every 12 months to Schwab’s balance sheet, subject to certain limitations and adjustments. The Company’s overall capital management strategy includes supporting migration of the uninsured IDA balances on June 30, 2021 as well as optional IDA balances in future periods as available pursuant to the terms of the IDA agreement. The Company’s ability to migrate these balances to its balance sheet is dependent upon multiple factors including having sufficient capital levels to sustain these incremental deposits and the availability of IDA balances designated as floating-rate obligations. See Item 8 – Note 15 for further information on the IDA agreement.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## Dividends

Since the initial dividend in 1989, CSC has paid 127 consecutive quarterly dividends and has increased the quarterly dividend rate 25 times, resulting in a 21% compounded annual growth rate, excluding the special cash dividend of $1.00 per common share in 2007. While the payment and amount of dividends are at the discretion of the Board of Directors, subject to certain regulatory and other restrictions, CSC currently targets its common and nonvoting common stock cash dividend at approximately 20% to 30% of net income.

The Board of Directors of the Company declared quarterly cash dividend increases per common share during 2019 and 2020 as shown below:

<table><tr><td>Date of Declaration</td><td>Quarterly Cash Increase Per Common Share</td><td>% Increase</td><td>New Quarterly Dividend Per Common Share</td></tr><tr><td>January 30, 2019</td><td>$ 0.04</td><td>31%</td><td>$ 0.17</td></tr><tr><td>January 30, 2020</td><td>$ 0.01</td><td>6%</td><td>$ 0.18</td></tr></table>

The following table details the CSC cash dividends paid and per share amounts:

<table><tr><td rowspan="2">Year Ended December 31,</td><td colspan="3">2020</td><td colspan="2">2019</td></tr><tr><td>Cash Paid</td><td>Per Share Amount</td><td>Cash Paid</td><td>Per Share Amount</td><td></td></tr><tr><td>Common and Nonvoting Common Stock</td><td>$ 1,039</td><td>$ 0.72</td><td>$ 898</td><td>$ 0.68</td><td></td></tr><tr><td>Series A Preferred Stock \( ^{(1)} \)</td><td>28</td><td>70.00</td><td>28</td><td>70.00</td><td></td></tr><tr><td>Series C Preferred Stock \( ^{(2)} \)</td><td>36</td><td>60.00</td><td>36</td><td>60.00</td><td></td></tr><tr><td>Series D Preferred Stock \( ^{(2)} \)</td><td>45</td><td>59.52</td><td>45</td><td>59.52</td><td></td></tr><tr><td>Series E Preferred Stock \( ^{(3)} \)</td><td>28</td><td>4,625.00</td><td>28</td><td>4,625.00</td><td></td></tr><tr><td>Series F Preferred Stock \( ^{(4)} \)</td><td>25</td><td>5,000.00</td><td>25</td><td>5,000.00</td><td></td></tr><tr><td>Series G Preferred Stock \( ^{(5)} \)</td><td>79</td><td>3,150.35</td><td>N/A</td><td>N/A</td><td></td></tr><tr><td>Series H Preferred Stock \( ^{(6)} \)</td><td>N/A</td><td>N/A</td><td>N/A</td><td>N/A</td><td></td></tr></table>

(1) Dividends paid semi-annually until February 1, 2022 and quarterly thereafter.

(2) Dividends paid quarterly.

(3) Dividends paid semi-annually until March 1, 2022 and quarterly thereafter.

(4) Dividends paid semi-annually beginning on June 1, 2018 until December 1, 2027, and quarterly thereafter.

(5) Series G Preferred Stock was issued on April 30, 2020. Dividends are paid quarterly, and the first dividend was paid on September 1, 2020.

(6) Series H Preferred Stock was issued on December 11, 2020. Dividends are paid quarterly beginning on March 1, 2021.

N/A Not applicable.

## Share Repurchases

On January 30, 2019, CSC publicly announced that its Board of Directors authorized the repurchase of up to $4.0 billion of common stock. The authorization does not have an expiration date. There were no repurchases of CSC’s common stock under this authorization during the year ended December 31, 2020. During 2019, CSC repurchased 55 million shares of its common stock for $2.2 billion. As of December 31, 2020, $1.8 billion remained on our existing authorization.

## FOREIGN EXPOSURE

At December 31, 2020, Schwab had exposure to non-sovereign financial and non-financial institutions in foreign countries, as well as agencies of foreign governments. At December 31, 2020, the fair value of these holdings totaled $10.1 billion, with the top three exposures being to issuers and counterparties domiciled in France at $6.7 billion, Germany at $1.2 billion, and Canada at $880 million. At December 31, 2019, the fair value of these holdings totaled $6.4 billion, with the top three exposures being to issuers and counterparties domiciled in France at $3.1 billion, the Netherlands at $845 million, and Sweden at $684 million. In addition, Schwab had outstanding margin loans to foreign residents of $2.2 billion and $437 million at December 31, 2020 and 2019, respectively. Outstanding margin loans to foreign residents at December 31, 2020 includes $1.2 billion attributable to the inclusion of TDA balances beginning on October 6, 2020.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

## FAIR VALUE OF FINANCIAL INSTRUMENTS

Schwab uses the market approach to determine the fair value of certain financial assets and liabilities recorded at fair value, and to determine fair value disclosures. See Item 8 – Notes 2 and 18 for more information on our assets and liabilities recorded at fair value.

When available, Schwab uses quoted prices in active markets to measure the fair value of assets and liabilities. Quoted prices for investments in exchange-traded securities represent end-of-day close prices published by exchanges. Quoted prices for money market funds and other mutual funds represent reported net asset values. When utilizing market data and bid-ask spread, we use the price within the bid-ask spread that best represents fair value. When quoted prices in active markets do not exist, prices are obtained from independent third-party pricing services to measure the fair value of investment assets. We generally obtain prices from three independent pricing sources for assets recorded at fair value. Our primary third-party pricing service provides prices for our fixed income investments such as commercial paper; certificates of deposits; U.S. government and agency securities; state and municipal securities; corporate debt securities; asset-backed securities; foreign government agency securities; and non-agency commercial mortgage-backed securities. Such prices are based on observable trades, broker/dealer quotes, and discounted cash flows that incorporate observable information such as yields for similar types of securities (a benchmark interest rate plus observable spreads) and weighted-average maturity for the same or similar “to-be-issued” securities. We compare the prices obtained from the primary independent pricing service to the prices obtained from the additional independent pricing services to determine if the price obtained from the primary independent pricing service is reasonable. Schwab does not adjust the prices received from independent third-party pricing services unless such prices are inconsistent with the definition of fair value and result in material differences in the amounts recorded. At December 31, 2020 and 2019, we did not adjust prices received from the primary independent third-party pricing service.

## CRITICAL ACCOUNTING ESTIMATES

The consolidated financial statements of Schwab have been prepared in accordance with GAAP. Item 8 – Note 2 contains more information on our significant accounting policies made in applying these accounting principles.

While the majority of the revenues, expenses, assets and liabilities are not based on estimates, there are certain accounting principles that require management to make estimates regarding matters that are uncertain and susceptible to change where such change may result in a material adverse impact on Schwab’s financial position and financial results. These critical accounting estimates are described below. Management regularly reviews the estimates and assumptions used in the preparation of the financial statements for reasonableness and adequacy.

Management has discussed the development and selection of these critical accounting estimates with the Audit Committee of the Board of Directors. Additionally, management has reviewed with the Audit Committee the Company’s significant estimates discussed in this Management’s Discussion and Analysis of Financial Condition and Results of Operations.

## Income Taxes

Schwab estimates income tax expense based on amounts expected to be owed to the various tax jurisdictions in which we operate, including federal, state and local domestic jurisdictions, and immaterial amounts owed to several foreign jurisdictions. The estimated income tax expense is reported in the consolidated statements of income in taxes on income. Accrued taxes are reported in other assets or accrued expenses and other liabilities on the consolidated balance sheets and represent the net estimated amount due to or to be received from taxing jurisdictions either currently or deferred to future periods. Deferred taxes arise from differences between assets and liabilities measured for financial reporting purposes versus income tax reporting purposes. Deferred tax assets are recognized if, in management’s judgment, their realizability is determined to be more likely than not. Uncertain tax positions that meet the more likely than not recognition threshold are measured to determine the amount of benefit to recognize. An uncertain tax position is measured at the largest amount of benefit management believes is more likely than not to be realized upon settlement. In estimating accrued taxes, we assess the relative merits and risks of the appropriate tax treatment considering statutory, judicial and regulatory guidance in the context of the tax position. Because of the complexity of tax laws and regulations, interpretation can be difficult and subject to legal judgment given specific facts and circumstances.



# THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Changes in the estimate of accrued taxes occur periodically due to changes in tax rates, interpretations of tax laws, the status of examinations being conducted by various taxing authorities, and newly enacted statutory, judicial and regulatory guidance that impacts the relative merits and risks of tax positions. These changes, when they occur, affect accrued taxes and can be significant to the operating results of the Company. See Item 8 – Note 22 for more information on the Company’s income taxes.

## Legal and Regulatory Reserves

Reserves for legal and regulatory claims and proceedings reflect an estimate of probable losses for each matter, after considering, among other factors, the progress of the case, prior experience and the experience of others in similar cases, available defenses, and the opinions and views of legal counsel. In many cases, including most class action lawsuits, it is not possible to determine whether a loss will be incurred, or to estimate the range of that loss, until the matter is close to resolution, in which case no accrual is made until that time. Reserves are adjusted as more information becomes available. Significant judgment is required in making these estimates, and the actual cost of resolving a matter may ultimately differ materially from the amount reserved. See Item 8 – Note 15 for more information on the Company’s contingencies related to legal and regulatory reserves.

## Business Combinations

We have accounted for our acquisitions using the acquisition method of accounting. The acquisition method requires us to make significant estimates and assumptions, especially at the acquisition date as we allocate the purchase price to the estimated fair values of acquired tangible and intangible assets and the liabilities assumed. We also use our best estimates to determine the useful lives of the tangible and definite-lived intangible assets, which impact the periods over which depreciation and amortization of those assets are recognized. These best estimates and assumptions are inherently uncertain as they pertain to forward looking views of our businesses, client behavior, and market conditions. In our acquisitions, we have also recognized goodwill at the amount by which the purchase price paid exceeds the fair value of the net assets acquired. See Item 8 – Note 3 for more information on our valuation methods and the results of applying the acquisition method of accounting, including the estimated fair values of the assets acquired and liabilities assumed, and, where relevant, the estimated remaining useful lives.

Our ongoing accounting for goodwill and the tangible and intangible assets acquired requires us to make significant estimates and assumptions as we exercise judgement to evaluate these assets for impairment. Our processes and accounting policies for evaluating impairments are further described in Item 8 – Note 2. One of our reporting units has an immaterial amount of goodwill. The results of the 2020 annual goodwill impairment testing for our other two reporting units indicated that the estimated fair values substantially exceeded their carrying amounts.

## NON-GAAP FINANCIAL MEASURES

In addition to disclosing financial results in accordance with GAAP, Management’s Discussion and Analysis of Financial Condition and Results of Operations contain references to the non-GAAP financial measures described below. We believe these non-GAAP financial measures provide useful supplemental information about the financial performance of the Company, and facilitate meaningful comparison of Schwab’s results in the current period to both historic and future results. These non-GAAP measures should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and may not be comparable to non-GAAP financial measures presented by other companies.



## THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Schwab’s use of non-GAAP measures is reflective of certain adjustments made to GAAP financial measures as described below.

<table><tr><td>Non-GAAP Adjustment or Measure</td><td>Definition</td><td>Usefulness to Investors and Uses by Management</td></tr><tr><td>Acquisition and integration-related costs and amortization of acquired intangible assets</td><td>Schwab adjusts certain GAAP financial measures to exclude the impact of acquisition and integration-related costs incurred as a result of the Company’s acquisitions, amortization of acquired intangible assets, and, where applicable, the income tax effect of these expenses.Adjustments made to exclude amortization of acquired intangible assets are reflective of all acquired intangible assets, which were recorded as part of purchase accounting. These acquired intangible assets contribute to the Company’s revenue generation. Amortization of acquired intangible assets will continue in future periods over their remaining useful lives.</td><td>We exclude acquisition and integration-related costs and amortization of acquired intangible assets for the purpose of calculating certain non-GAAP measures because we believe doing so provides additional transparency of Schwab’s ongoing operations, and is useful in both evaluating the operating performance of the business and facilitating comparison of results with prior and future periods.Acquisition and integration-related costs fluctuate based on the timing of acquisitions and integration activities, thereby limiting comparability of results among periods, and are not representative of the costs of running the Company’s ongoing business. Amortization of acquired intangible assets is excluded because management does not believe it is indicative of the Company’s underlying operating performance.</td></tr><tr><td>Return on tangible common equity</td><td>Return on tangible common equity represents annualized adjusted net income available to common stockholders as a percentage of average tangible common equity. Tangible common equity represents common equity less goodwill, acquired intangible assets - net, and related deferred tax liabilities.</td><td>Acquisitions typically result in the recognition of significant amounts of goodwill and acquired intangible assets. We believe return on tangible common equity may be useful to investors as a supplemental measure to facilitate assessing capital efficiency and returns relative to the composition of Schwab’s balance sheet.</td></tr></table>

Beginning in 2021, the Company also uses adjusted diluted EPS and return on tangible common equity as components of performance criteria for employee bonus and certain executive management incentive compensation arrangements. The Compensation Committee of CSC’s Board of Directors maintains discretion in evaluating performance against these criteria.

The following tables present reconciliations of GAAP measures to non-GAAP measures:

<table><tr><td rowspan="2"></td><td colspan="4">Year Ended December 31,</td></tr><tr><td>2020</td><td>2019</td><td>2018</td><td></td></tr><tr><td>Total expenses excluding interest (GAAP)</td><td>$     7,391</td><td>$     5,873</td><td>$     5,570</td><td></td></tr><tr><td>Acquisition and integration-related costs (1)</td><td>(442)</td><td>(26)</td><td>—</td><td></td></tr><tr><td>Amortization of acquired intangible assets</td><td>(190)</td><td>(27)</td><td>(29)</td><td></td></tr><tr><td>Adjusted total expenses (non-GAAP)</td><td>$     6,759</td><td>$     5,820</td><td>$     5,541</td><td></td></tr></table>

(1) Acquisition and integration-related costs for 2020 primarily consist of $235 million of compensation and benefits, $158 million of professional services, and $30 million of other expense. Substantially all acquisition and integration-related costs for 2019 are included in professional services expense.



## THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

<table><tr><td rowspan="3"></td><td colspan="6">Year Ended December 31,</td></tr><tr><td colspan="2">2020</td><td colspan="2">2019</td><td colspan="2">2018</td></tr><tr><td>Amount</td><td>Diluted EPS</td><td>Amount</td><td>Diluted EPS</td><td>Amount</td><td>Diluted EPS</td></tr><tr><td>Net income available to common stockholders (GAAP), Earnings per common share — diluted (GAAP)</td><td>$ 3,043</td><td>$ 2.12</td><td>$ 3,526</td><td>$ 2.67</td><td>$ 3,329</td><td>$ 2.45</td></tr><tr><td>Acquisition and integration-related costs</td><td>442</td><td>.31</td><td>26</td><td>.02</td><td>—</td><td>—</td></tr><tr><td>Amortization of acquired intangible assets</td><td>190</td><td>.13</td><td>27</td><td>.02</td><td>29</td><td>.02</td></tr><tr><td>Income tax effects (1)</td><td>(154)</td><td>(.11)</td><td>(13)</td><td>(.01)</td><td>(7)</td><td>(.01)</td></tr><tr><td>Adjusted net income available to common stockholders (non-GAAP), Adjusted diluted EPS (non-GAAP)</td><td>$ 3,521</td><td>$ 2.45</td><td>$ 3,566</td><td>$ 2.70</td><td>$ 3,351</td><td>$ 2.46</td></tr></table>

(1) The income tax effects of the non-GAAP adjustments are determined using an effective tax rate reflecting the exclusion of non-deductible acquisition costs and are used to present the acquisition and integration-related costs and amortization of acquired intangible assets on an after-tax basis.

<table><tr><td rowspan="2"></td><td colspan="4">Year Ended December 31,</td></tr><tr><td>2020</td><td>2019</td><td>2018</td><td></td></tr><tr><td>Return on average common stockholders&#x27; equity (GAAP)</td><td>9%</td><td>19%</td><td>19%</td><td></td></tr><tr><td>Average common stockholders&#x27; equity</td><td>$ 33,640</td><td>$ 18,415</td><td>$ 17,125</td><td></td></tr><tr><td>Less: Average goodwill</td><td>(6,590)</td><td>(1,227)</td><td>(1,227)</td><td></td></tr><tr><td>Less: Average acquired intangible assets — net</td><td>(5,059)</td><td>(140)</td><td>(130)</td><td></td></tr><tr><td>Plus: Average deferred tax liabilities related to goodwill and acquired intangible assets — net</td><td>1,005</td><td>67</td><td>68</td><td></td></tr><tr><td>Average tangible common equity</td><td>$ 22,996</td><td>$ 17,115</td><td>$ 15,836</td><td></td></tr><tr><td>Adjusted net income available to common stockholders (1)</td><td>$ 3,521</td><td>$ 3,566</td><td>$ 3,351</td><td></td></tr><tr><td>Return on tangible common equity (non-GAAP)</td><td>15%</td><td>21%</td><td>21%</td><td></td></tr></table>

(1) See table above for the reconciliation of net income available to common stockholders to adjusted net income available to common stockholders (non-GAAP).



## Item 7A. Quantitative and Qualitative Disclosures About Market Risk

For a discussion of the quantitative and qualitative disclosures about market risk, see Risk Management in Part II, Item 7.



## Item 8. Financial Statements and Supplementary Data

## TABLE OF CONTENTS

Consolidated Statements of Income 65
Consolidated Statements of Comprehensive Income 66
Consolidated Balance Sheets 67
Consolidated Statements of Stockholders' Equity 68
Consolidated Statements of Cash Flows 69
Notes to Consolidated Financial Statements 71
Note 1. Introduction and Basis of Presentation 71
Note 2. Summary of Significant Accounting Policies 72
Note 3. Business Acquisitions 80
Note 4. Revenue Recognition 86
Note 5. Receivables from and Payables to Brokerage Clients 87
Note 6. Investment Securities 88
Note 7. Bank Loans and Related Allowance for Credit Losses 91
Note 8. Equipment, Office Facilities, and Property 95
Note 9. Goodwill and Acquired Intangible Assets 96
Note 10. Other Assets 97
Note 11. Variable Interest Entities 97
Note 12. Bank Deposits 98
Note 13. Borrowings 98
Note 14. Leases 101
Note 15. Commitments and Contingencies 101
Note 16. Exit and Other Related Liabilities 104
Note 17. Financial Instruments Subject to Off-Balance Sheet Credit Risk 105
Note 18. Fair Values of Assets and Liabilities 108
Note 19. Stockholders' Equity 112
Note 20. Accumulated Other Comprehensive Income 114
Note 21. Employee Incentive, Retirement, Deferred Compensation, and Career Achievement Plans 115
Note 22. Taxes on Income 118
Note 23. Regulatory Requirements 120
Note 24. Segment Information 123
Note 25. Earnings Per Common Share 124
Note 26. The Charles Schwab Corporation – Parent Company Only Financial Statements 125
Note 27. Quarterly Financial Information (Unaudited) 127
Report of Independent Registered Public Accounting Firm 128
Management’s Report on Internal Control Over Financial Reporting 131



## Consolidated Statements of Income \( ^{(1)} \) 

(In Millions, Except Per Share Amounts)

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Net Revenues</td><td></td><td></td><td></td></tr><tr><td>Interest revenue</td><td>$ 6,531</td><td>$ 7,580</td><td>$ 6,680</td></tr><tr><td>Interest expense</td><td>(418)</td><td>(1,064)</td><td>(857)</td></tr><tr><td>Net interest revenue</td><td>6,113</td><td>6,516</td><td>5,823</td></tr><tr><td>Asset management and administration fees  \( {}^{(2)} \)</td><td>3,475</td><td>3,211</td><td>3,229</td></tr><tr><td>Trading revenue</td><td>1,416</td><td>752</td><td>902</td></tr><tr><td>Bank deposit account fees</td><td>355</td><td>—</td><td>—</td></tr><tr><td>Other</td><td>332</td><td>242</td><td>178</td></tr><tr><td>Total net revenues</td><td>11,691</td><td>10,721</td><td>10,132</td></tr><tr><td>Expenses Excluding Interest</td><td></td><td></td><td></td></tr><tr><td>Compensation and benefits</td><td>3,954</td><td>3,320</td><td>3,057</td></tr><tr><td>Professional services</td><td>843</td><td>702</td><td>654</td></tr><tr><td>Occupancy and equipment</td><td>703</td><td>559</td><td>496</td></tr><tr><td>Advertising and market development</td><td>326</td><td>307</td><td>313</td></tr><tr><td>Communications</td><td>353</td><td>253</td><td>242</td></tr><tr><td>Depreciation and amortization</td><td>414</td><td>322</td><td>277</td></tr><tr><td>Amortization of acquired intangible assets</td><td>190</td><td>27</td><td>29</td></tr><tr><td>Regulatory fees and assessments</td><td>163</td><td>122</td><td>189</td></tr><tr><td>Other</td><td>445</td><td>261</td><td>313</td></tr><tr><td>Total expenses excluding interest</td><td>7,391</td><td>5,873</td><td>5,570</td></tr><tr><td>Income before taxes on income</td><td>4,300</td><td>4,848</td><td>4,562</td></tr><tr><td>Taxes on income</td><td>1,001</td><td>1,144</td><td>1,055</td></tr><tr><td>Net Income</td><td>3,299</td><td>3,704</td><td>3,507</td></tr><tr><td>Preferred stock dividends and other  \( {}^{(3)} \)</td><td>256</td><td>178</td><td>178</td></tr><tr><td>Net Income Available to Common Stockholders</td><td>$ 3,043</td><td>$ 3,526</td><td>$ 3,329</td></tr><tr><td>Weighted-Average Common Shares Outstanding:</td><td></td><td></td><td></td></tr><tr><td>Basic</td><td>1,429</td><td>1,311</td><td>1,348</td></tr><tr><td>Diluted</td><td>1,435</td><td>1,320</td><td>1,361</td></tr><tr><td>Earnings Per Common Shares Outstanding  \( {}^{(4)} \) :</td><td></td><td></td><td></td></tr><tr><td>Basic</td><td>$ 2.13</td><td>$ 2.69</td><td>$ 2.47</td></tr><tr><td>Diluted</td><td>$ 2.12</td><td>$ 2.67</td><td>$ 2.45</td></tr></table>

(1) Certain prior year amounts have been reclassified to conform to the current year presentation. See Note 1 for additional information.

(2) Includes fee waivers of $127 million for the year ended December 31, 2020.

 \( ^{(3)} \)  Includes preferred stock dividends and undistributed earnings and dividends allocated to non-vested restricted stock units.

 \( ^{(4)} \)  For the year ended December 31, 2020, the Company had voting and nonvoting common stock outstanding. As the participation rights, including dividend and liquidation rights, are identical between the voting and nonvoting stock classes, basic and diluted earnings per share are the same for each class. See Notes 19 and 25 for additional information.

See Notes to Consolidated Financial Statements.



## THE CHARLES SCHWAB CORPORATION

## Consolidated Statements of Comprehensive Income (In Millions)

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td><td></td></tr><tr><td>Net income</td><td>$ 3,299</td><td>$ 3,704</td><td>$ 3,507</td><td></td></tr><tr><td>Other comprehensive income (loss), before tax:</td><td></td><td></td><td></td><td></td></tr><tr><td>Change in net unrealized gain (loss) on available for sale securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Net unrealized gain (loss)</td><td>6,961</td><td>430</td><td>(123)</td><td></td></tr><tr><td>Other reclassifications included in other revenue</td><td>(4)</td><td>(6)</td><td>—</td><td></td></tr><tr><td>Change in net unrealized gain (loss) on held to maturity securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Amortization of amounts previously recorded upon transfer to held to maturity from available for sale</td><td>—</td><td>36</td><td>35</td><td></td></tr><tr><td>Other</td><td>8</td><td>(14)</td><td>(1)</td><td></td></tr><tr><td>Other comprehensive income (loss), before tax</td><td>6,965</td><td>446</td><td>(89)</td><td></td></tr><tr><td>Income tax effect</td><td>(1,659)</td><td>(106)</td><td>22</td><td></td></tr><tr><td>Other comprehensive income (loss), net of tax</td><td>5,306</td><td>340</td><td>(67)</td><td></td></tr><tr><td>Comprehensive Income</td><td>$ 8,605</td><td>$ 4,044</td><td>$ 3,440</td><td></td></tr></table>

See Notes to Consolidated Financial Statements.



## Consolidated Balance Sheets \( ^{(1)} \) 

(In Millions, Except Per Share and Share Amounts)

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Assets</td><td></td><td></td></tr><tr><td>Cash and cash equivalents</td><td>$ 40,348</td><td>$ 29,345</td></tr><tr><td>Cash and investments segregated and on deposit for regulatory purposes (including resale agreements of $14,904 and $9,028 at December 31, 2020 and 2019, respectively)</td><td>50,399</td><td>20,483</td></tr><tr><td>Receivables from brokerage clients — net</td><td>64,440</td><td>21,767</td></tr><tr><td>Available for sale securities (amortized cost of $330,248 and $61,155 at December 31, 2020 and 2019, respectively)</td><td>337,400</td><td>61,422</td></tr><tr><td>Held to maturity securities</td><td>—</td><td>134,706</td></tr><tr><td>Bank loans — net</td><td>23,813</td><td>18,212</td></tr><tr><td>Equipment, office facilities, and property — net</td><td>2,883</td><td>2,128</td></tr><tr><td>Goodwill</td><td>11,952</td><td>1,227</td></tr><tr><td>Acquired intangible assets — net</td><td>9,991</td><td>128</td></tr><tr><td>Other assets</td><td>7,783</td><td>4,587</td></tr><tr><td>Total assets</td><td>$ 549,009</td><td>$ 294,005</td></tr><tr><td>Liabilities and Stockholders&#x27; Equity</td><td></td><td></td></tr><tr><td>Bank deposits</td><td>$ 358,022</td><td>$ 220,094</td></tr><tr><td>Payables to brokerage clients</td><td>104,201</td><td>39,220</td></tr><tr><td>Accrued expenses and other liabilities</td><td>17,094</td><td>5,516</td></tr><tr><td>Long-term debt</td><td>13,632</td><td>7,430</td></tr><tr><td>Total liabilities</td><td>492,949</td><td>272,260</td></tr><tr><td>Stockholders&#x27; equity:</td><td></td><td></td></tr><tr><td>Preferred stock — $0.01 par value per share; aggregate liquidation preference of $7,850 and $2,850 at December 31, 2020 and 2019, respectively</td><td>7,733</td><td>2,793</td></tr><tr><td>Common stock — 3 billion shares authorized; $0.01 par value per share; 1,994,895,180 and 1,487,543,446 shares issued at December 31, 2020 and 2019, respectively</td><td>20</td><td>15</td></tr><tr><td>Nonvoting common stock — 300 million shares authorized; $0.01 par value per share; 79,293,695 shares issued</td><td>1</td><td>—</td></tr><tr><td>Additional paid-in capital</td><td>26,515</td><td>4,656</td></tr><tr><td>Retained earnings</td><td>21,975</td><td>19,960</td></tr><tr><td>Treasury stock, at cost — 193,577,648 and 201,818,100 shares at December 31, 2020 and 2019, respectively</td><td>(5,578)</td><td>(5,767)</td></tr><tr><td>Accumulated other comprehensive income (loss)</td><td>5,394</td><td>88</td></tr><tr><td>Total stockholders&#x27; equity</td><td>56,060</td><td>21,745</td></tr><tr><td>Total liabilities and stockholders&#x27; equity</td><td>$ 549,009</td><td>$ 294,005</td></tr></table>

 \( ^{(1)} \)  Certain prior year amounts have been reclassified to conform to the current year presentation. See Note 1 for additional information.

See Notes to Consolidated Financial Statements.



## Consolidated Statements of Stockholders' Equity (In Millions)

<table><tr><td></td><td>Preferred Stock</td><td>Common Stock Shares</td><td>Amount</td><td>Nonvoting Common Stock Shares</td><td>Amount</td><td>Additional Paid-In Capital</td><td>Retained Earnings</td><td>Treasury Stock, at cost</td><td>Accumulated Other Comprehensive Income (Loss)</td><td>Total</td></tr><tr><td>Balance at December 31, 2017</td><td>$ 2,793</td><td>1,488</td><td>$ 15</td><td>—</td><td>$ —</td><td>$ —</td><td>4,353</td><td>$ 14,408</td><td>$ (2,892)</td><td>$ (152)</td></tr><tr><td>Adoption of accounting standards</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>200</td><td>—</td><td>(33)</td><td>167</td></tr><tr><td>Net income</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>3,507</td><td>—</td><td>—</td><td>3,507</td></tr><tr><td>Other comprehensive income (loss), net of tax</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(67)</td><td>(67)</td><td></td></tr><tr><td>Dividends declared on preferred stock</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(164)</td><td>—</td><td>—</td><td>(164)</td></tr><tr><td>Dividends declared on common stock — $.46 per share</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(624)</td><td>—</td><td>—</td><td>(624)</td></tr><tr><td>Repurchase of common stock</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(1,000)</td><td>—</td><td>(1,000)</td></tr><tr><td>Stock option exercises and other</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(84)</td><td>—</td><td>209</td><td>—</td><td>125</td></tr><tr><td>Share-based compensation</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>188</td><td>—</td><td>—</td><td>—</td><td>188</td></tr><tr><td>Other</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>42</td><td>2</td><td>(31)</td><td>—</td><td>13</td></tr><tr><td>Balance at December 31, 2018</td><td>2,793</td><td>1,488</td><td>15</td><td>—</td><td>—</td><td>4,499</td><td>17,329</td><td>(3,714)</td><td>(252)</td><td>20,670</td></tr><tr><td>Net income</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>3,704</td><td>—</td><td>—</td><td>3,704</td></tr><tr><td>Other comprehensive income (loss), net of tax</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>340</td><td>340</td><td></td></tr><tr><td>Dividends declared on preferred stock</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(161)</td><td>—</td><td>—</td><td>(161)</td></tr><tr><td>Dividends declared on common stock — $.68 per share</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(899)</td><td>—</td><td>—</td><td>(899)</td></tr><tr><td>Repurchase of common stock</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(2,220)</td><td>—</td><td>(2,220)</td></tr><tr><td>Stock option exercises and other</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(56)</td><td>—</td><td>174</td><td>—</td><td>118</td></tr><tr><td>Share-based compensation</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>171</td><td>—</td><td>—</td><td>—</td><td>171</td></tr><tr><td>Other</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>42</td><td>(13)</td><td>(7)</td><td>—</td><td>22</td></tr><tr><td>Balance at December 31, 2019</td><td>2,793</td><td>1,488</td><td>15</td><td>—</td><td>—</td><td>4,656</td><td>19,960</td><td>(5,767)</td><td>88</td><td>21,745</td></tr><tr><td>Net income</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>3,299</td><td>—</td><td>—</td><td>3,299</td></tr><tr><td>Other comprehensive income (loss), net of tax</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>5,306</td><td>5,306</td><td></td></tr><tr><td>Acquisition of TD Ameritrade</td><td>—</td><td>509</td><td>5</td><td>77</td><td>1</td><td>21,757</td><td>—</td><td>(5)</td><td>—</td><td>21,758</td></tr><tr><td>Issuance of preferred stock, net</td><td>4,940</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>4,940</td><td></td></tr><tr><td>Dividends declared on preferred stock</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(240)</td><td>—</td><td>—</td><td>(240)</td></tr><tr><td>Dividends declared on common stock — $.72 per share</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(1,040)</td><td>—</td><td>—</td><td>(1,040)</td></tr><tr><td>Stock option exercises and other</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(121)</td><td>—</td><td>200</td><td>—</td><td>79</td></tr><tr><td>Share-based compensation</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>192</td><td>—</td><td>—</td><td>—</td><td>192</td></tr><tr><td>Other</td><td>—</td><td>(2)</td><td>—</td><td>2</td><td>—</td><td>31</td><td>(4)</td><td>(6)</td><td>—</td><td>21</td></tr><tr><td>Balance at December 31, 2020</td><td>$ 7,733</td><td>1,995</td><td>$ 20</td><td>79</td><td>$ 1</td><td>$ 26,515</td><td>$ 21,975</td><td>$ (5,578)</td><td>$ 5,394</td><td>$ 56,060</td></tr></table>

See Notes to Consolidated Financial Statements.



## THE CHARLES SCHWAB CORPORATION

## Consolidated Statements of Cash Flows \( ^{(1)} \) 
(In Millions)

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Cash Flows from Operating Activities</td><td></td><td></td><td></td></tr><tr><td>Net income</td><td>$ 3,299</td><td>$ 3,704</td><td>$ 3,507</td></tr><tr><td>Adjustments to reconcile net income to net cash provided by (used for) operating activities:</td><td></td><td></td><td></td></tr><tr><td>Share-based compensation</td><td>204</td><td>183</td><td>197</td></tr><tr><td>Depreciation and amortization</td><td>414</td><td>322</td><td>277</td></tr><tr><td>Amortization of acquired intangible assets</td><td>190</td><td>27</td><td>29</td></tr><tr><td>Provision (benefit) for deferred income taxes</td><td>(138)</td><td>2</td><td>49</td></tr><tr><td>Premium amortization, net, on available for sale and held to maturity securities</td><td>1,586</td><td>446</td><td>350</td></tr><tr><td>Other</td><td>349</td><td>199</td><td>137</td></tr><tr><td>Net change in:</td><td></td><td></td><td></td></tr><tr><td>Investments segregated and on deposit for regulatory purposes</td><td>(10,208)</td><td>(977)</td><td>6,922</td></tr><tr><td>Receivables from brokerage clients</td><td>(14,609)</td><td>(125)</td><td>(1,100)</td></tr><tr><td>Other assets</td><td>4</td><td>(709)</td><td>(8)</td></tr><tr><td>Payables to brokerage clients</td><td>22,909</td><td>6,494</td><td>1,483</td></tr><tr><td>Accrued expenses and other liabilities</td><td>2,852</td><td>(241)</td><td>613</td></tr><tr><td>Net cash provided by (used for) operating activities</td><td>6,852</td><td>9,325</td><td>12,456</td></tr><tr><td>Cash Flows from Investing Activities</td><td></td><td></td><td></td></tr><tr><td>Purchases of available for sale securities</td><td>(202,171)</td><td>(31,815)</td><td>(32,801)</td></tr><tr><td>Proceeds from sales of available for sale securities</td><td>4,801</td><td>24,495</td><td>115</td></tr><tr><td>Principal payments on available for sale securities</td><td>63,247</td><td>21,616</td><td>16,016</td></tr><tr><td>Purchases of held to maturity securities</td><td>—</td><td>(19,441)</td><td>(40,873)</td></tr><tr><td>Principal payments on held to maturity securities</td><td>—</td><td>19,606</td><td>17,410</td></tr><tr><td>Net change in bank loans</td><td>(5,675)</td><td>(1,730)</td><td>(129)</td></tr><tr><td>Cash acquired in acquisitions, net of cash paid</td><td>14,748</td><td>—</td><td>—</td></tr><tr><td>Purchases of equipment, office facilities, and property</td><td>(631)</td><td>(708)</td><td>(570)</td></tr><tr><td>Purchases of Federal Home Loan Bank stock</td><td>(26)</td><td>(27)</td><td>(156)</td></tr><tr><td>Proceeds from sales of Federal Home Loan Bank stock</td><td>32</td><td>24</td><td>529</td></tr><tr><td>Purchases of Federal Reserve stock</td><td>(191)</td><td>—</td><td>—</td></tr><tr><td>Other investing activities</td><td>15</td><td>(56)</td><td>(96)</td></tr><tr><td>Net cash provided by (used for) investing activities</td><td>(125,851)</td><td>11,964</td><td>(40,555)</td></tr><tr><td>Cash Flows from Financing Activities</td><td></td><td></td><td></td></tr><tr><td>Net change in bank deposits</td><td>137,928</td><td>(11,329)</td><td>61,767</td></tr><tr><td>Net change in short-term borrowings</td><td>—</td><td>—</td><td>(15,000)</td></tr><tr><td>Issuance of long-term debt</td><td>3,070</td><td>593</td><td>3,024</td></tr><tr><td>Repayment of long-term debt</td><td>(700)</td><td>—</td><td>(909)</td></tr><tr><td>Repurchases of common stock</td><td>—</td><td>(2,220)</td><td>(1,000)</td></tr><tr><td>Net proceeds from preferred stock offerings</td><td>4,940</td><td>—</td><td>—</td></tr><tr><td>Dividends paid</td><td>(1,280)</td><td>(1,060)</td><td>(787)</td></tr><tr><td>Proceeds from stock options exercised</td><td>79</td><td>118</td><td>125</td></tr><tr><td>Other financing activities</td><td>(55)</td><td>(41)</td><td>(54)</td></tr><tr><td>Net cash provided by (used for) financing activities</td><td>143,982</td><td>(13,939)</td><td>47,166</td></tr><tr><td>Increase (Decrease) in Cash and Cash Equivalents, including Amounts Restricted</td><td>24,983</td><td>7,350</td><td>19,067</td></tr><tr><td>Cash and Cash Equivalents, including Amounts Restricted at Beginning of Year</td><td>45,577</td><td>38,227</td><td>19,160</td></tr><tr><td>Cash and Cash Equivalents, including Amounts Restricted at End of Year</td><td>$ 70,560</td><td>$ 45,577</td><td>$ 38,227</td></tr></table>

Continued on following page.



## THE CHARLES SCHWAB CORPORATION

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td colspan="4">Supplemental Cash Flow Information</td></tr><tr><td>Non-cash investing activity:</td><td></td><td></td><td></td></tr><tr><td>Securities transferred from held to maturity to available for sale, at fair value</td><td>$ 136,099</td><td>$ 8,771</td><td>$ —</td></tr><tr><td>Additions of equipment, office facilities, and property</td><td>$ 110</td><td>$ 45</td><td>$ 6</td></tr><tr><td>Acquisition of TD Ameritrade</td><td>$ 21,758</td><td>$ —</td><td>$ —</td></tr><tr><td>Non-cash financing activity:</td><td></td><td></td><td></td></tr><tr><td>Extinguishment of finance lease obligation through an assignment agreement</td><td>$ —</td><td>$ 52</td><td>$ —</td></tr><tr><td>Other Supplemental Cash Flow Information</td><td></td><td></td><td></td></tr><tr><td>Cash paid during the period for:</td><td></td><td></td><td></td></tr><tr><td>Interest</td><td>$ 434</td><td>$ 1,075</td><td>$ 798</td></tr><tr><td>Income taxes</td><td>$ 803</td><td>$ 1,199</td><td>$ 927</td></tr><tr><td>Amounts included in the measurement of lease liabilities</td><td>$ 163</td><td>$ 133</td><td>N/A</td></tr><tr><td>Leased assets obtained in exchange for new operating lease liabilities</td><td>$ 160</td><td>$ 97</td><td>N/A</td></tr><tr><td>December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td colspan="4">Reconciliation of cash, cash equivalents and amounts reported within the balance sheet (2)</td></tr><tr><td>Cash and cash equivalents</td><td>$ 40,348</td><td>$ 29,345</td><td>$ 27,938</td></tr><tr><td>Restricted cash and cash equivalents amounts included in cash and investments segregated and on deposit for regulatory purposes</td><td>30,212</td><td>16,232</td><td>10,289</td></tr><tr><td>Total cash and cash equivalents, including amounts restricted shown in the statement of cash flows</td><td>$ 70,560</td><td>$ 45,577</td><td>$ 38,227</td></tr></table>

(1) Certain prior year amounts have been reclassified to conform to the current year presentation. See Note 1 for additional information.

 \( ^{(2)} \)  For more information on the nature of restrictions on restricted cash and cash equivalents, see Note 23.

N/A Not applicable.

See Notes to Consolidated Financial Statements.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## 1. Introduction and Basis of Presentation

The Charles Schwab Corporation (CSC) is a savings and loan holding company. Incorporated in 1986, CSC engages, through its subsidiaries, in wealth management, securities brokerage, banking, asset management, custody, and financial advisory services.

Principal business subsidiaries of CSC include the following:

• Charles Schwab & Co., Inc. (CS&Co), incorporated in 1971, a securities broker-dealer;

• TD Ameritrade, Inc., an introducing securities broker-dealer;

- TD Ameritrade Clearing, Inc. (TDAC), a securities broker-dealer that provides trade execution and clearing services to TD Ameritrade, Inc.;

• Charles Schwab Bank, SSB (CSB), our principal banking entity; and

- Charles Schwab Investment Management, Inc. (CSIM), the investment advisor for Schwab’s proprietary mutual funds (Schwab Funds \( ^{®} \) ) and for Schwab’s exchange-traded funds (Schwab ETFs \( ^{™} \) ).

Schwab’s securities broker-dealers have over 400 domestic branch offices in 48 states and the District of Columbia, as well as locations in Puerto Rico, the United Kingdom, Hong Kong, and Singapore.

Unless otherwise indicated, the terms “Schwab,” “the Company,” “we,” “us,” or “our” mean CSC together with its consolidated subsidiaries.

The accompanying consolidated financial statements include CSC and its subsidiaries. Intercompany balances and transactions have been eliminated. These consolidated financial statements have been prepared in conformity with GAAP, which require management to make certain estimates and assumptions that affect the reported amounts in the accompanying financial statements and in the related disclosures. These estimates are based on information available as of the date of the consolidated financial statements. While management makes its best judgment, actual amounts or results could differ from those estimates. Certain estimates relate to taxes on income, legal and regulatory reserves, and fair values of assets acquired and liabilities assumed, as well as goodwill recognized, in business combinations.

Effective October 6, 2020, the Company completed its acquisition of TD Ameritrade Holding Corporation and its consolidated subsidiaries (collectively referred to as “TD Ameritrade” or “TDA”). TD Ameritrade provides securities brokerage services, including trade execution, clearing services, and margin lending, through its broker-dealer subsidiaries; and futures and foreign exchange trade execution services through its futures commission merchant (FCM) and forex dealer member (FDM) subsidiary. Our consolidated financial statements include the results of operations and financial condition of TD Ameritrade beginning on October 6, 2020. See Note 3 for additional information on our acquisition of TD Ameritrade.

Reclassifications: Certain prior year amounts have been reclassified to conform to the current year presentation. Beginning in 2020, order flow revenue was reclassified from other revenue to trading revenue in the consolidated statements of income. Beginning in 2020, amortization of acquired intangible assets was reclassified from depreciation and amortization and presented separately in the consolidated statements of income. Beginning in 2020, acquired intangible assets – net was reclassified from other assets and presented separately in the consolidated balance sheets. Prior period amounts have been reclassified to reflect these changes. Corresponding presentation changes have been made to the consolidated statements of cash flows and related notes.

## Principles of Consolidation

Schwab evaluates all entities in which it has financial interests for consolidation, except for money market funds, which are specifically excluded from consolidation guidance. When an entity is evaluated for consolidation, Schwab determines whether its interest in the entity constitutes a controlling financial interest under either the variable interest entity (VIE) model or the voting interest entity (VOE) model. In evaluating whether Schwab’s interest in a VIE is a controlling financial interest, we consider whether our involvement in the context of the design, purpose, and risks of the VIE, as well as any involvement of related parties, provides us with (i) the power to direct the most significant activities of the VIE, and (ii) the obligation to absorb losses or receive benefits that are significant to the VIE. If both of these conditions exist, then Schwab would be the primary beneficiary of that VIE and consolidate it. Based upon the assessments for all of our interests in VIEs, there are no



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

cases where the Company is the primary beneficiary; therefore, we are not required to consolidate any VIEs. See Note 11 for further information about VIEs. Schwab consolidates all VOEs in which it has majority-voting interests.

Investments in entities in which Schwab does not have a controlling financial interest are accounted for under the equity method of accounting when we have the ability to exercise significant influence over operating and financing decisions of the entity. Investments in entities for which Schwab does not have the ability to exercise significant influence are generally carried at cost and adjusted for impairment and observable price changes of the identical or similar investments of the same issuer (adjusted cost method), except for certain investments in qualified affordable housing projects which are accounted for under the proportional amortization method. All equity method, adjusted cost method, and proportional amortization method investments are included in other assets on the consolidated balance sheets.

## 2. Summary of Significant Accounting Policies

## Revenue recognition

## Net interest revenue

Net interest revenue is not within the scope of Accounting Standards Codification (ASC) 606, Revenue From Contracts With Customers (ASC 606), because it is generated from financial instruments covered by various other areas of GAAP. Net interest revenue is the difference between interest generated on interest earning assets and interest paid on funding sources. Our primary interest earning assets include cash and cash equivalents; segregated cash and investments; margin loans; investment securities; and bank loans. Fees earned and incurred on securities borrowing and lending activities, which are conducted by the Company’s broker-dealer subsidiaries on assets held in client brokerage accounts, are also included in interest revenue and expense.

## Asset management and administration fees

The majority of asset management and administration fees are generated through our proprietary and third-party mutual fund and ETF offerings, as well as fee-based advisory solutions. Mutual fund and ETF service fees are charged for investment management, shareholder, and administration services provided to Schwab Funds \( ^{®} \)  and Schwab ETFs \( ^{™} \) , as well as recordkeeping, shareholder, and administration services provided to third-party funds. Advice solutions fees are charged for brokerage and asset management services provided to advice solutions clients. Both mutual fund and ETF service fees and advice solutions fees are earned and recognized over time. Fees are generally based on a percentage of the daily value of assets under management and are collected on a monthly or quarterly basis.

## Trading revenue

Trading revenue is primarily generated through commissions earned for executing trades for clients in individual equities, options, fixed income securities, and certain third-party mutual funds and ETFs, as well as order flow revenue. In late 2019, Schwab eliminated online trading commissions for U.S. and Canadian-listed stocks and ETFs, as well as the base charge on options. Commissions revenue is earned when the trades are executed and collected when the trades are settled. Order flow revenue is comprised of rebate payments received from execution venues to which our broker-dealer subsidiaries send equity and option orders. Order flow revenue is recognized when the trades are executed and is collected on a monthly or quarterly basis.

## Bank deposit account fees

Bank deposit account fees consist of revenues resulting from sweep programs offered to certain clients whereby uninvested client cash is swept off-balance sheet to FDIC-insured (up to specified limits) accounts at the TD Depository Institutions and other third-party depository institutions. The Company provides marketing, recordkeeping, and support services related to these sweep programs to the TD Depository Institutions and other third-party depository institutions in exchange for bank deposit account fees. These revenues are based on floating and fixed yields as elected by the Company subject to certain requirements, less interest paid to clients and other applicable fees. Bank deposit account fees are earned and recognized over time and collected on a monthly basis.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## Other revenue

Other revenue includes exchange processing fees, certain service fees, software fees, and non-recurring gains. Generally, the most significant portion of other revenue is exchange processing fees, which are comprised of fees the Company’s broker-dealer subsidiaries charge clients to offset the exchange processing fees imposed on us by third-parties. Exchange processing fees are earned and collected when the trade is executed and are recognized gross of amounts remitted to the third-parties, which are included in other expenses.

## Unsatisfied performance obligations

We do not have any unsatisfied performance obligations other than those that are subject to an elective practical expedient under ASC 606. The practical expedient applies to and is elected for contracts where we recognize revenue at the amount to which we have the right to invoice for services performed.

## Cash and cash equivalents

Schwab considers all highly liquid investments that mature in three months or less from the time of acquisition and that are not segregated and on deposit for regulatory purposes to be cash and cash equivalents. Cash and cash equivalents include money market funds, deposits with banks, certificates of deposit, commercial paper, and U.S. Treasury securities. Cash and cash equivalents also include balances that our banking subsidiaries maintain at the Federal Reserve.

## Cash and investments segregated and on deposit for regulatory purposes

Pursuant to Rule 15c3-3 of the Securities Exchange Act of 1934 and other applicable regulations, Schwab maintains cash or qualified securities in segregated reserve accounts for the exclusive benefit of clients. Cash and investments segregated and on deposit for regulatory purposes include resale agreements, which are collateralized by U.S. Government and agency securities. Resale agreements are accounted for as collateralized financing transactions that are recorded at their contractual amounts plus accrued interest. Under these resale agreements, the Company obtains collateral with a market value equal to or in excess of the principal amount loaned and the interest accrued. Collateral is valued daily by the Company, with additional collateral obtained to ensure full collateralization. Cash and investments segregated also include certificates of deposit and U.S. Government securities. Certificates of deposit and U.S. Government securities are recorded at fair value and unrealized gains and losses are included in earnings.

Schwab applies the practical expedient based on collateral maintenance provisions under ASC 326, Financial Instruments – Credit Losses, in estimating an allowance for credit losses for resale agreements. This practical expedient can be applied for financial assets with collateral maintenance provisions requiring the borrower to continually adjust the amount of the collateral securing the financial assets as a result of fair value changes in the collateral. In accordance with the practical expedient, when the Company reasonably expects that borrowers (or counterparties, as applicable) will replenish the collateral as required, there is no expectation of credit losses when the collateral’s fair value is greater than the amortized cost of the financial asset. If the amortized cost exceeds the fair value of collateral, then credit losses are estimated only on the unsecured portion.

## Receivables from brokerage clients

Receivables from brokerage clients include margin loans to securities brokerage clients and other trading receivables from clients. Margin loans are collateralized by client securities and are carried at the amount receivable, net of an allowance for credit losses. Collateral is required to be maintained at specified minimum levels at all times. The Company monitors margin levels and requires clients to provide additional collateral, or reduce margin positions, to meet minimum collateral requirements if the fair value of the collateral changes. Schwab applies the practical expedient based on collateral maintenance provisions in estimating an allowance for credit losses for margin loans. An allowance for credit losses on unsecured or partially secured receivables from brokerage clients is estimated based on the aging of those receivables. Unsecured balances due to confirmed fraud are reserved immediately. The Company’s policy is to charge off any delinquent margin loans, including the accrued interest on such loans, no later than at 90 days past due. Accrued interest charged off is recognized as credit loss expense and is included in other expenses in the consolidated statements of income. Clients with margin loans have agreed to allow Schwab to pledge collateralized securities in accordance with federal regulations. The collateral is not reflected in the consolidated financial statements. The allowance for credit losses for receivables from brokerage clients and related activity were immaterial for all periods presented.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## Other securities owned at fair value

Other securities owned are included in other assets on the consolidated balance sheets and recorded at fair value based on quoted market prices or other observable market data. Unrealized gains and losses are included in earnings.

## AFS investment securities

AFS investment securities are recorded at fair value and unrealized gains and losses, other than losses related to credit factors, are reported, net of taxes, in AOCI included in stockholders' equity. Realized gains and losses from sales of AFS investment securities are determined using the specific-identification method and are included in other revenue. Interest income is recognized using the effective interest method based on the contractual terms of the security. Where applicable, prepayments are accounted for as they occur (i.e., prepayments are not estimated).

An AFS investment security is impaired if the fair value of the security is less than its amortized cost basis. Management evaluates AFS investment securities with unrealized losses to determine whether the security impairment has resulted from a credit loss or other factors. This evaluation is performed quarterly on an individual security basis.

The evaluation of whether credit loss exists is inherently judgmental. This evaluation considers multiple factors including: the financial condition of the issuer; the payment structure of the security; external credit ratings; our internal credit ratings; the security’s market implied credit spread; for asset-backed securities, the amount of credit support provided by the structure of the security to absorb credit losses on the underlying collateral; recent events specific to the issuer and the issuer’s industry; and whether all scheduled principal and interest payments have been received.

If management determines that the impairment of an AFS investment security (or a portion of the impairment) is related to credit losses, an allowance for credit losses is recorded for that security through a charge to earnings. The allowance for credit losses is measured as the difference between the amortized cost and the present value of expected cash flows and is limited to the difference between amortized cost and the fair value of the security. The Company estimates credit losses on a discounted cash flow basis using the security’s effective interest rate. Changes in the allowance for credit losses are recorded through earnings in the period of the change.

If it is determined that the Company intends to sell the impaired security or if it is more likely than not that the Company will be required to sell the security before any anticipated recovery of the amortized cost basis, any allowance for credit losses of that security will be written off and the amortized cost basis of the security will be written down to fair value with any incremental impairment recorded through earnings.

The Company excludes accrued interest from the fair value and the amortized cost basis of the AFS investment securities for the purposes of identifying and measuring impairment of the securities. AFS investment securities are placed on nonaccrual status on a timely basis and any accrued interest receivable is reversed through interest income.

## Securities borrowed and securities loaned

Securities borrowed transactions require Schwab to deliver cash to the lender in exchange for securities; the receivables from these transactions are included in other assets on the consolidated balance sheets. For securities loaned, Schwab receives collateral in the form of cash in an amount equal to or greater than the market value of securities loaned; the payables from these transactions are included in accrued expenses and other liabilities on the consolidated balance sheets. The market value of securities borrowed and loaned is monitored and collateral is adjusted to ensure full collateralization. Fees received or paid are recorded in interest revenue or interest expense. Schwab applies the practical expedient based on collateral maintenance provisions in estimating an allowance for credit losses for securities borrowed receivables.

## Bank loans and related allowance for loan losses

Bank loans held for investments are recorded at amortized cost, which is comprised of the contractual principal amounts adjusted for unamortized direct origination costs or net purchase discounts or premiums. Direct origination costs and premiums and discounts are recognized in interest revenue using the effective interest method over the contractual life of the loan and are adjusted for actual prepayments. Additionally, management estimates an allowance for credit losses, which is



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

deducted from the amortized cost basis of loans to arrive at the amount expected to be collected. The bank loan portfolio includes three portfolio segments: residential real estate, PALs, and other loans. We use these segments when developing and documenting our methodology for determining the allowance for credit losses. The residential real estate portfolio segment is divided into two classes of financing receivables for purposes of monitoring and assessing credit risk: First Mortgages and HELOCs.

Schwab records an allowance for credit losses through a charge to earnings based on our estimate of current expected credit losses for the existing portfolio. We review the allowance for credit losses quarterly, taking into consideration current economic conditions, reasonable and supportable forecasts, the composition of the existing loan portfolio, past loss experience, and any other risks inherent in the portfolio to ensure that the allowance for credit losses is maintained at an appropriate level.

PALs are collateralized by marketable securities with liquid markets. Credit lines are over-collateralized and borrowers are required to maintain collateral at specified levels at all times. The required collateral levels are determined based on the type of security pledged. Additionally, collateral market value is monitored on a daily basis and a borrower's credit line may be reduced or collateral may be liquidated if the collateral is in danger of falling below specified levels. As such, the credit loss inherent within this portfolio is limited. Schwab applies the practical expedient based on collateral maintenance provisions in estimating an allowance for credit losses for PALs.

The methodology to establish an allowance for credit losses for the residential real estate portfolio segment utilizes statistical models that estimate prepayments, defaults, and expected losses for this portfolio segment based on predicted behavior of individual loans within the segment. The methodology also evaluates concentrations in the classes of financing receivables, including loan products within those classes, year of origination, and geographical distribution of collateral.

Expected credit losses are forecast using a loan-level simulation of the delinquency status of the loans over the term of the loans. The simulation starts with the current relevant risk indicators, including the current delinquent status of each loan, the estimated current LTV ratio (Estimated Current LTV) of each loan, the term and structure of each loan, current key interest rates including U.S. Treasury and LIBOR rates, and borrower FICO scores. The more significant variables in the simulation include delinquency roll rates, loss severity, housing prices, interest rates, and the unemployment rate. Delinquency roll rates (i.e., the rates at which loans transition through delinquency stages and ultimately result in a loss) are estimated from our historical loss experience adjusted for current trends and market information, which includes current and forecasted conditions. Loss severity (i.e., loss given default) estimates are based on our historical loss experience and market trends, both current and forecasted. The loss severity estimate used in the allowance for credit loss methodology for HELOCs is higher than that used in the methodology for First Mortgages. Housing price trends are derived from historical home price indices and econometric forecasts of future home values. Factors affecting the home price index include housing inventory, unemployment, interest rates, and inflation expectations. Interest rate projections are based on the current term structure of interest rates and historical volatilities to project various possible future interest rate paths. The unemployment rate forecast is typically based on the recent consensus of regularly published economic surveys. Linear interpolation is applied to revert to long-term trends after the reasonable and supportable forecast period.

The methodology described above results in loss factors that are applied to the amortized cost basis of loans, exclusive of accrued interest receivable, to determine the allowance for credit losses for First Mortgages and HELOCs.

Management also estimates a liability for expected credit losses on the Company’s commitments to extend credit related to unused HELOCs and commitments to purchase first mortgages. See Note 15 for additional information on these commitments. The liability is calculated by applying the loss factors described above to the commitments expected to be funded and is included in accrued expenses and other liabilities on the consolidated balance sheets. The liability for expected credit losses on these commitments and related activity were immaterial for all periods presented.

Schwab considers loan modifications in which it makes an economic concession to a borrower experiencing financial difficulty to be troubled debt restructurings (TDRs).

## Nonaccrual, nonperforming and impaired loans

First Mortgages, HELOCs, PALs, and other loans are placed on nonaccrual status upon becoming 90 days past due as to interest or principal (unless the loans are well-secured and in the process of collection), or when the full timely collection of



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

interest or principal becomes uncertain, including loans to borrowers who have filed for bankruptcy. HELOC loans secured by a second lien are placed on non-accrual status if the associated first lien is 90 days or more delinquent, regardless of the payment status of the HELOC. When a loan is placed on nonaccrual status, the accrued and unpaid interest receivable is reversed and the loan is accounted for on the cash or cost recovery method until qualifying for return to accrual status. Generally, a nonaccrual loan may be returned to accrual status when all delinquent interest and principal is repaid and the borrower demonstrates a sustained period of performance, or when the loan is both well-secured and in the process of collection and collectability is no longer doubtful. Loans on nonaccrual status and other real estate owned are considered nonperforming assets.

## Loan charge-offs

The Company charges off a loan in the period that it is deemed uncollectible and records a reduction in the allowance for credit losses and the loan balance. Our charge-off policy for First Mortgage and HELOC loans is to assess the value of the property when the loan has been delinquent for 180 days or has been discharged in bankruptcy proceedings, regardless of whether the property is in foreclosure, and charge-off the amount of the loan balance in excess of the estimated current value of the underlying property less estimated costs to sell. The Company’s policy for PALs is to charge off any delinquent loans no later than at 90 days past due.

## Equipment, office facilities, and property

Equipment, office facilities, and property are recorded at cost net of accumulated depreciation and amortization, except for land, which is recorded at cost. Equipment, office facilities, and property include certain capitalized costs of acquired or internally developed software. Costs for internally developed software are capitalized when the costs relate to development of approved projects for our internal needs that result in additional functionality. Costs related to preliminary project and post-project activities are expensed as incurred. Equipment, office facilities, and property (other than land) are depreciated on a straight-line basis over their estimated useful lives. Estimated useful lives are as follows:

<table><tr><td>All equipment types and furniture</td><td>3 to 10 years</td></tr><tr><td>Buildings</td><td>40 years</td></tr><tr><td>Building and land improvements</td><td>20 years</td></tr><tr><td>Software</td><td>3 to 10 years  \( {}^{(1)} \)</td></tr><tr><td>Leasehold improvements</td><td>Lesser of useful life or lease term</td></tr></table>

 \( ^{(1)} \)  Amortized over contractual term if less than three years.

Equipment, office facilities, and property are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable.

## Goodwill

Goodwill is not amortized but is tested for impairment annually or whenever indications of impairment exist. Impairment exists when the carrying amount of a reporting unit exceeds its estimated fair value, resulting in an impairment charge for this excess, with the maximum charge limited to the carrying value of goodwill allocated to that reporting unit. Our annual impairment testing date is April 1 \( ^{st} \) . Schwab can elect to qualitatively assess goodwill for impairment if it is more likely than not that the fair value of a reporting unit exceeds its carrying value. A qualitative assessment considers macroeconomic and other industry-specific factors, such as trends in short-term and long-term interest rates and the ability to access capital, and Company specific factors such as market capitalization in excess of net assets, trends in revenue generating activities, and merger or acquisition activity.

If the Company elects to bypass qualitatively assessing goodwill, or it is not more likely than not that the fair value of a reporting unit exceeds its carrying value, management estimates the fair values of each of the Company’s reporting units (defined as the Company’s businesses for which financial information is available and reviewed regularly by management) and compares it to their carrying values. The estimated fair values of the reporting units are established using an income approach based on a discounted cash flow model that includes significant assumptions about the future operating results and cash flows of each reporting unit, a market approach which compares each reporting unit to comparable companies in their respective industries, as well as a market capitalization analysis.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## Intangible assets

Finite-lived intangible assets are amortized over their useful lives in a manner that best reflects their economic benefit. All intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable.

## Low-income housing tax credit (LIHTC) investments

We account for investments in qualified affordable housing projects using the proportional amortization method if the applicable requirements are met. The proportional amortization method amortizes the cost of the investment over the period in which the investor expects to receive tax credits and other tax benefits, and the resulting amortization is recognized as a component of taxes on income. The carrying value of LIHTC investments is included in other assets on the consolidated balance sheets. Unfunded commitments related to LIHTC investments are included in accrued expenses and other liabilities on the consolidated balance sheets.

## Leases

The Company has operating leases for corporate offices, branch locations, and server equipment and determines if an arrangement is a lease at inception. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term. The Company has also elected to not record leases acquired in a business combination on the balance sheet if the remaining term as of the acquisition date is 12 months or less. Right-of-use (ROU) assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and lease liabilities are recognized at commencement date based on the present value of lease payments over the lease term. The lease liability may include payments that depend on a rate or index (such as the Consumer Price Index), measured using the rate or index at the commencement date. Payments that vary because of changes in facts or circumstances occurring after the commencement date are considered variable. These payments are not recognized as part of the lease liability and are expensed in the period incurred. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants.

We have lease agreements with lease and non-lease components. For the majority of our leases (real estate leases), the Company has elected the practical expedient to account for the lease and non-lease components as a single lease component. We have not elected the practical expedient for equipment leases and account for lease and non-lease components separately for those classes of leases.

As the rates implicit in our leases are not readily determinable, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. Our lease terms may include periods covered by options to extend when it is reasonably certain that we will exercise those options. The lease terms may also include periods covered by options to terminate when it is reasonably certain that we will not exercise that option.

Lease expense for operating lease payments is recognized on a straight-line basis over the lease term.

## Advertising and market development

Advertising and market development activities include the cost to produce and distribute marketing campaigns as well as client incentives and discounts. Such costs are generally expensed when incurred.

## Income taxes

Schwab provides for income taxes on all transactions that have been recognized in the consolidated financial statements. Accordingly, deferred tax assets are adjusted to reflect the tax rates at which future taxable amounts will likely be settled or realized. The effects of tax rate changes on future deferred tax assets and deferred tax liabilities, as well as other changes in income tax laws, are recorded in earnings in the period such changes are enacted. Uncertain tax positions are evaluated to determine whether they are more likely than not to be sustained upon examination. When tax positions are more likely than not to be sustained upon examination the difference between positions taken on tax return filings and estimated potential tax settlement outcomes are recognized in accrued expenses and other liabilities. If a position is not more likely than not to be



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

sustained, then none of the tax benefit is recognized in Schwab’s financial statements. Accrued interest and penalties relating to unrecognized tax benefits are recorded in taxes on income. Schwab records amounts within AOCI net of taxes. Income tax effects are released from AOCI using the specific-identification method.

## Share-based compensation

Share-based compensation includes employee and board of director stock options and restricted stock units. Schwab measures compensation expense for these share-based payment arrangements based on their estimated fair values as of the grant date. The fair value of the share-based award is recognized over the service period as share-based compensation. Share-based compensation expense is based on options or units expected to vest and therefore is reduced for estimated forfeitures. Per the Company’s accounting policy election, forfeitures are estimated at the time of grant and reviewed annually based on the Company’s historical forfeiture experience. Share-based compensation expense is adjusted in subsequent periods if actual forfeitures differ from estimated forfeitures. The excess tax benefits or deficiencies from the exercise of stock options and the vesting of restricted stock units are recorded in taxes on income.

## Fair values of assets and liabilities

Fair value is defined as the price that would be received to sell an asset or the price paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value measurement accounting guidance describes the fair value hierarchy for disclosing assets and liabilities measured at fair value based on the inputs used to value them. The fair value hierarchy maximizes the use of observable inputs and minimizes the use of unobservable inputs. Observable inputs are based on market pricing data obtained from third-party sources independent of the Company. A quoted price in an active market provides the most reliable evidence of fair value and is generally used to measure fair value whenever available.

Unobservable inputs reflect management’s judgment about the assumptions market participants would use in pricing the asset or liability. Where inputs used to measure fair value of an asset or liability are from different levels of the hierarchy, the asset or liability is categorized based on the lowest level input that is significant to the fair value measurement in its entirety. Assessing the significance of a particular input requires judgment. The fair value hierarchy includes three levels based on the objectivity of the inputs as follows:

- Level 1 inputs are quoted prices in active markets as of the measurement date for identical assets or liabilities that the Company has the ability to access.

- Level 2 inputs are inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs include quoted prices for similar assets and liabilities in active markets, and inputs other than quoted prices that are observable for the asset or liability, such as interest rates, benchmark yields, issuer spreads, new issue data, and collateral performance.

- Level 3 inputs are unobservable inputs for the asset or liability, and include situations where there is little, if any, market activity for the asset or liability.

## Assets and liabilities measured at fair value on a recurring basis

Schwab’s assets and liabilities measured at fair value on a recurring basis include: certain cash equivalents, certain investments segregated and on deposit for regulatory purposes, AFS securities, and certain other assets. The Company uses the market approach to determine the fair value of assets and liabilities. When available, the Company uses quoted prices in active markets to measure the fair value of assets and liabilities. Quoted prices for investments in exchange-traded securities represent end-of-day close prices published by exchanges. Quoted prices for money market funds and other mutual funds represent reported net asset values. When utilizing market data and bid-ask spread, the Company uses the price within the bid-ask spread that best represents fair value. When quoted prices in active markets do not exist, the Company uses prices obtained from independent third-party pricing services to measure the fair value of investment assets. We generally obtain prices from three independent third-party pricing sources for assets recorded at fair value.

Our primary independent pricing service provides prices for our fixed income investments such as commercial paper; certificates of deposits; U.S. government and agency securities; state and municipal securities; corporate debt securities; asset-backed securities; foreign government agency securities; and non-agency commercial mortgage-backed securities. Such prices



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

are based on observable trades, broker/dealer quotes, and discounted cash flows that incorporate observable information such as yields for similar types of securities (a benchmark interest rate plus observable spreads) and weighted-average maturity for the same or similar “to-be-issued” securities. We compare the prices obtained from the primary independent pricing service to the prices obtained from the additional independent pricing services to determine if the price obtained from the primary independent pricing service is reasonable. Schwab does not adjust the prices received from independent third-party pricing services unless such prices are inconsistent with the definition of fair value and result in material differences in the amounts recorded.

## New Accounting Standards

## Adoption of New Accounting Standards

<table><tr><td>Standard</td><td>Description</td><td>Date of Adoption</td><td>Effects on the Financial Statements or Other Significant Matters</td></tr><tr><td>Accounting Standards Update (ASU) 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments”</td><td>Provides guidance for recognizing impairment of most debt instruments measured at amortized cost, including loans and HTM debt securities. Requires estimating current expected credit losses (CECL) over the remaining life of an instrument or a portfolio of instruments with similar risk characteristics based on relevant information about past events, current conditions, and reasonable forecasts. The initial estimate of, and the subsequent changes in, CECL will be recognized as credit loss expense through current earnings and will be reflected as an allowance for credit losses offsetting the carrying value of the financial instrument(s) on the balance sheet. Amends the other-than-temporary impairment (OTTI) model for AFS debt securities by requiring the use of an allowance, rather than directly reducing the carrying value of the security, and eliminating consideration of the length of time such security has been in an unrealized loss position as a factor in concluding whether a credit loss exists. Adoption requires modified retrospective transition through a cumulative-effect adjustment to retained earnings as of the beginning of the first reporting period in which the entity applies the new guidance except that a prospective transition is required for AFS debt securities for which an OTTI has been recognized prior to the effective date.</td><td>January 1, 2020</td><td>The Company adopted CECL as of January 1, 2020 using the modified retrospective method. The adoption of CECL resulted in an immaterial increase in the Company’s allowance for credit losses and an increase in the liability for expected credit losses on commitments to extend credit, both primarily related to First Mortgages and HELOCs. The adoption impact was recorded as an adjustment to retained earnings as of the date of adoption.</td></tr></table>



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

<table><tr><td>ASU 2018-15, “Intangibles-Goodwill and Other- Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (a consensus of the FASB Emerging Issues Task Force)”</td><td>Aligns the criteria for capitalizing implementation costs for cloud computing arrangements (CCA) that are service contracts with internal-use software that is developed or purchased and CCAs that include an internal-use software license. This guidance requires that the capitalized implementation costs be recognized over the period of the CCA service contract, subject to impairment evaluation on an ongoing basis. The guidance prescribes the balance sheet, income statement, and statement of cash flow classification of the capitalized implementation costs and related amortization expense, and requires additional quantitative and qualitative disclosures. Adoption provides for retrospective or prospective application to all implementation costs incurred after the date of adoption.</td><td>January 1, 2020</td><td>The Company adopted this guidance prospectively on January 1, 2020. As such, adoption had no impact on the Company’s financial statements. Historically, Schwab has expensed implementation costs as they are incurred for CCAs that are service contracts. Therefore, adopting this guidance changed the Company’s accounting treatment for these types of implementation costs prospectively from the adoption date.</td></tr><tr><td>Standard</td><td>Description</td><td>Date of Adoption</td><td>Effects on the Financial Statements or Other Significant Matters</td></tr><tr><td>ASU 2020-4, “Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting”</td><td>Provides optional expedients and exceptions for applying existing accounting guidance to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met, including simplifying accounting analyses for contract modifications. This guidance only applies to the items listed above if they reference LIBOR or another reference rate expected to be discontinued because of reference rate reform and only for a limited period of time. When elected, the optional expedients for contract modifications must be applied consistently for all eligible contracts or eligible transactions subject to the same accounting guidance that would have otherwise been applied. Once elected, the amendments must be applied prospectively.</td><td>N/A. Effective March 12, 2020 through December 31, 2022</td><td>The Company adopted this guidance prospectively as of October 1, 2020. There was no impact to the Company’s consolidated financial statements upon initial adoption.</td></tr></table>

There are no new accounting standards not yet adopted that are material to the Company as of December 31, 2020.

## 3. Business Acquisitions

## TD Ameritrade

On October 6, 2020 Schwab completed its previously announced acquisition of TD Ameritrade. As a result of the acquisition, TDA Holding became a wholly-owned subsidiary of CSC. TD Ameritrade provides securities brokerage services, including trade execution, clearing services, and margin lending, through its broker-dealer subsidiaries, and futures and foreign exchange trade execution services through its FCM and FDM subsidiary. TD Ameritrade also provides cash sweep and deposit account products through the IDA agreement, as well as bank deposit account sweep agreements with other third-party depository institutions. The Company anticipates this transaction will add scale to help support the Company’s ongoing efforts to enhance the client experience, provide deeper resources for individual investors as well as RIAs, and continue to improve its operating



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

efficiency.

In exchange for each share of TD Ameritrade common stock, TD Ameritrade stockholders received 1.0837 shares of CSC common stock, except for TD Bank and its affiliates which received a portion in nonvoting common stock. In connection with the transaction, Schwab issued approximately 586 million common shares to TD Ameritrade stockholders consisting of approximately 509 million shares of common stock and approximately 77 million shares of nonvoting common stock, as described below. For further details on the new class of nonvoting common stock, see Note 19.

Information regarding the acquisition is provisional and based on information that was available in the limited time since October 6, 2020. Due to the timing of the close of the acquisition, the information described below will be finalized in subsequent periods as prescribed in ASC 805, Business Combinations.

The fair value of the purchase price transferred upon completion of the acquisition included the fair value of CSC common stock and nonvoting common stock that was issued to TD Ameritrade stockholders, as well as the fair value of assumed TD Ameritrade equity awards attributable to pre-combination services.

The provisional purchase price was calculated as follows:

<table><tr><td>Fair value of consideration for TD Ameritrade outstanding common stock</td><td>$ 21,664</td></tr><tr><td>Fair value of replaced TD Ameritrade equity awards attributable to pre-combination services  \( {}^{(1)} \)</td><td>94</td></tr><tr><td>Provisional purchase price</td><td>$ 21,758</td></tr></table>

(1) Share-based awards held by TD Ameritrade employees prior to the acquisition date were assumed by Schwab and converted into share-based awards with respect to CSC common stock, after giving effect to the exchange ratio of 1.0837. Such share-based awards are otherwise subject to the same terms and conditions as were applicable immediately before the merger, except for performance-based restricted stock units which were converted into time-based restricted stock units. The portion of the fair value of the share-based awards that relates to services performed by the employees prior to the acquisition date is included in the purchase price.

The Company accounted for the TD Ameritrade acquisition as a business combination under GAAP and accordingly, the purchase price was allocated to the assets acquired and liabilities assumed based on their estimated fair values, except for certain exceptions to the recognition principle of acquisition accounting, such as leases, share-based payments, and income taxes, as of the date of acquisition. The determination of fair values requires management to make significant estimates and assumptions. The estimated fair values of the assets acquired and liabilities assumed are considered provisional and are based on currently available information. The Company believes that the information available provides a reasonable basis for estimating the fair values of assets acquired and liabilities assumed; however, these provisional estimates may be adjusted upon the availability of new information regarding facts and circumstances which existed at the acquisition date. The Company expects to finalize the valuation of assets and liabilities as soon as practicable, but not later than one year from the acquisition date. Any adjustments to the initial estimates of the fair values of the acquired assets and liabilities assumed will be recorded as adjustments to the respective assets and liabilities, with the residual amounts allocated to goodwill.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The following table summarizes provisional information including the purchase price, fair value estimates of the assets acquired and liabilities assumed, and resulting goodwill as of the October 6, 2020 acquisition date.

<table><tr><td>Purchase price</td><td>$ 21,758</td></tr><tr><td>Fair values of assets acquired:</td><td></td></tr><tr><td>Cash and cash equivalents</td><td>3,484</td></tr><tr><td>Cash and investments segregated and on deposit for regulatory purposes</td><td>14,236</td></tr><tr><td>Receivables from brokerage clients</td><td>28,009</td></tr><tr><td>Available for sale securities</td><td>1,779</td></tr><tr><td>Acquired intangible assets</td><td>8,880</td></tr><tr><td>Equipment, office facilities, and property</td><td>470</td></tr><tr><td>Other assets</td><td>3,088</td></tr><tr><td>Total assets acquired</td><td>59,946</td></tr><tr><td>Fair values of liabilities assumed:</td><td></td></tr><tr><td>Payables to brokerage clients</td><td>37,599</td></tr><tr><td>Accrued expenses and other liabilities</td><td>6,975</td></tr><tr><td>Long-term debt</td><td>3,829</td></tr><tr><td>Total liabilities assumed</td><td>48,403</td></tr><tr><td>Fair value of net identifiable assets acquired</td><td>11,543</td></tr><tr><td>Goodwill</td><td>$ 10,215</td></tr></table>

The provisional identifiable tangible and intangible assets of $470 million and $8.9 billion, respectively, are subject to depreciation and amortization. The following table summarizes the major classes of tangible and intangible assets and their respective estimated fair values and weighted-average useful lives:

<table><tr><td></td><td>Estimated Fair Value</td><td>Weighted-Average Estimated Useful Life (Years)</td></tr><tr><td>Equipment, office facilities, and property</td><td></td><td></td></tr><tr><td>Real property  \( {}^{(1)} \)</td><td>$ 226</td><td>37</td></tr><tr><td>Personal property  \( {}^{(2)} \)</td><td>162</td><td>2</td></tr><tr><td>Construction in progress</td><td>49</td><td>N/A</td></tr><tr><td>Land</td><td>33</td><td>N/A</td></tr><tr><td>Total equipment, office facilities, and property</td><td>$ 470</td><td></td></tr><tr><td>Acquired intangible assets</td><td></td><td></td></tr><tr><td>Client relationships</td><td>$ 8,700</td><td>20</td></tr><tr><td>Existing technology</td><td>165</td><td>2</td></tr><tr><td>Trade names</td><td>15</td><td>2</td></tr><tr><td>Total acquired intangible assets</td><td>$ 8,880</td><td></td></tr></table>

 \( ^{(1)} \)  Consists primarily of buildings.

 \( ^{(2)} \)  Consists primarily of equipment and leasehold improvements.

N/A Not applicable.

The estimated fair values of real property, personal property, construction in progress, and land were determined using a sales comparison and cost approach, including consideration of functional and economic obsolescence. The Company estimated the weighted-average useful lives of the assets based on the current condition and expected future use of the assets. The estimated fair values of client relationships, existing technology, and trade names were estimated using a multi-period excess earnings approach, cost approach, and relief from royalty approach, respectively. The multi-period excess earnings method starts with a forecast of all of the expected future net cash flows associated with the asset, and the relief from royalty method starts with a forecast of the royalties saved by the Company because it owns the asset. The forecasts are then adjusted to present value by applying an appropriate discount rate that reflects the risks associated with the cash flow streams. The cost approach uses replacement cost as an indicator of fair value.



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Goodwill of $10.2 billion is primarily attributable to the scale, skill sets, operations, and synergies that can be leveraged to enable the combined company to build a stronger enterprise and will not be deductible for tax purposes. The goodwill assigned to the Investor Services and Advisor Services segments were $6.4 billion and $3.8 billion, respectively.

The Company’s consolidated statements of income include total net revenues and net income attributable to the TD Ameritrade acquisition of $1.7 billion and $583 million, respectively, for the period October 6, 2020 through December 31, 2020.

In connection with the TD Ameritrade acquisition, the Company incurred various professional fees and other costs such as advisory, legal, and accounting fees. In total, the Company incurred acquisition costs of $56 million and $11 million for the years ended December 31, 2020 and 2019, respectively, which are primarily included in professional services on the consolidated statements of income.

## Pro Forma Financial Information (Unaudited)

The following table presents unaudited pro forma financial information as if the TD Ameritrade acquisition had occurred on January 1, 2019. The unaudited pro forma results reflect after-tax adjustments for acquisition costs, amortization and depreciation of acquired intangible and tangible assets, the impact of the amended IDA agreement which reduced the service fee on client cash deposits held at the TD Depository Institutions to 15 basis points from the 25 basis points paid by TD Ameritrade under its previous IDA agreement, and other immaterial adjustments for the effects of purchase accounting, and do not reflect potential revenue growth or cost savings that may be realized as a result of the acquisition. Pro forma net income for the year ended December 31, 2020 excludes after-tax acquisition costs for both Schwab and TD Ameritrade of $115 million. These costs and after-tax acquisition costs of $30 million incurred in 2019 by Schwab and TD Ameritrade are included in pro forma net income for the year ended December 31, 2019. The unaudited pro forma financial information is presented for informational purposes only, and is not necessarily indicative of future operations or results had the TD Ameritrade acquisition been completed as of January 1, 2019.

<table><tr><td rowspan="2"></td><td colspan="3">Year Ended December 31,</td></tr><tr><td>2020</td><td>2019</td><td></td></tr><tr><td>Total net revenues</td><td>$ 16,514</td><td>$ 16,561</td><td></td></tr><tr><td>Net income</td><td>4,655</td><td>5,240</td><td></td></tr></table>

## USAA-IMCO

On May 26, 2020, the Company completed its acquisition of the assets of USAA-IMCO for $1.6 billion in cash. Along with the asset purchase agreement, the companies entered into a long-term referral agreement that makes Schwab the exclusive provider of wealth management and investment brokerage services for USAA members. The USAA-IMCO acquisition has added scale to the Company’s operations through the addition of over one million brokerage and managed portfolio accounts with approximately $80 billion in client assets at the acquisition date. The transaction also provides Schwab the opportunity to further expand our client base by serving USAA’s members through the long-term referral agreement.

The Company accounted for the USAA-IMCO acquisition as a business combination under GAAP and accordingly, the purchase price was allocated to the assets acquired and liabilities assumed based on their estimated fair values as of the date of acquisition. During the three months ended September 30, 2020, we made a $43 million post-closing adjustment to the purchase price resulting in reductions of $9 million and $34 million to our initial estimates of the fair value of the intangible assets acquired and goodwill, respectively. The Company finalized the valuation of assets and liabilities during the three months ended December 31, 2020, resulting in no additional adjustments to the estimated fair values as of the date of acquisition.



# THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The following table summarizes the purchase price, fair value estimates of the assets acquired and liabilities assumed, and resulting goodwill as of the May 26, 2020 acquisition date, adjusted for the post-closing adjustments described above.

<table><tr><td>Purchase price</td><td>$ 1,581</td></tr><tr><td>Fair values of assets acquired:</td><td></td></tr><tr><td>Cash segregated and on deposit for regulatory purposes</td><td>4,392</td></tr><tr><td>Receivables from brokerage clients</td><td>80</td></tr><tr><td>Acquired intangible assets</td><td>1,109</td></tr><tr><td>Total assets acquired</td><td>5,581</td></tr><tr><td>Fair values of liabilities assumed:</td><td></td></tr><tr><td>Payables to brokerage clients</td><td>4,472</td></tr><tr><td>Total liabilities assumed</td><td>4,472</td></tr><tr><td>Fair value of net identifiable assets acquired</td><td>1,109</td></tr><tr><td>Goodwill</td><td>$ 472</td></tr></table>

The identifiable intangible assets of $1.1 billion are subject to amortization. The following table summarizes the major classes of intangible assets acquired and their respective estimated fair values and weighted-average useful lives.

<table><tr><td></td><td>Estimated Fair Value</td><td>Weighted-Average Estimated Useful Life (years)</td></tr><tr><td>Client relationships</td><td>$ 962</td><td>18</td></tr><tr><td>Brokerage referral agreement  \( {}^{(1)} \)</td><td>142</td><td>20</td></tr><tr><td>Royalty-free license</td><td>5</td><td>7</td></tr><tr><td>Total acquired intangible assets</td><td>$ 1,109</td><td></td></tr></table>

(1) The brokerage referral agreement has an initial term of 5 years and is automatically renewable for one-year increments thereafter.

The estimated fair values of client relationships, the brokerage referral agreement, and the royalty-free license were estimated using the multi-period excess earnings, with-and-without, and relief from royalty methods, respectively. The multi-period excess earnings method starts with a forecast of all of the expected future net cash flows associated with the asset, and the relief from royalty method starts with a forecast of the royalties saved by the Company because it owns the asset. The with-and-without method quantifies the difference between forecasted cash flows with the asset and without the asset. The forecasts are then adjusted to present value by applying an appropriate discount rate that reflects the risks associated with the cash flow streams.

Goodwill recorded of $472 million, primarily attributable to the additional scale and anticipated synergies from the USAA-IMCO acquisition, was assigned to the Investor Services segment and is deductible for tax purposes.

The Company’s consolidated statements of income include total net revenues and net loss attributable to the USAA-IMCO acquisition of $235 million and $51 million, respectively, for the period May 26, 2020 through December 31, 2020.

In connection with the acquisition, the Company agreed to reimburse USAA for certain contract termination and other fees and severance costs incurred by USAA. These costs totaled $21 million for the year ended December 31, 2020 and are included in other expense on the consolidated statements of income. Additionally, the Company incurred various professional fees and other costs related to the USAA-IMCO acquisition, such as advisory, legal, and accounting fees. In total, the Company incurred acquisition costs of $54 million and $14 million for the years ended December 31, 2020 and 2019, respectively, which are primarily included in professional services, other expense, and compensation and benefits on the consolidated statements of income.

## Pro Forma Financial Information (Unaudited)

The following table presents unaudited pro forma financial information as if the USAA-IMCO acquisition had occurred on January 1, 2019. The unaudited pro forma results reflect after-tax adjustments for acquisition costs and amortization of acquired intangible assets, and do not reflect potential revenue growth or cost savings that may be realized as a result of the acquisition. Pro forma net income for the year ended December 31, 2020 excludes after-tax acquisition costs of $41 million. These costs, and after-tax acquisition costs of $10 million incurred in 2019, are included in pro forma net income for the year.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

ended December 31, 2019. The unaudited pro forma financial information is presented for informational purposes only, and is not necessarily indicative of future operations or results had the USAA-IMCO acquisition been completed as of January 1, 2019.

<table><tr><td rowspan="2"></td><td colspan="3">Year Ended December 31,</td></tr><tr><td>2020</td><td>2019</td><td></td></tr><tr><td>Total net revenues</td><td>$ 11,794</td><td>$ 11,057</td><td></td></tr><tr><td>Net income</td><td>3,005</td><td>3,407</td><td></td></tr></table>



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## 4. Revenue Recognition

## Disaggregated Revenue

Disaggregation of Schwab’s revenue by major source is as follows:

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Net interest revenue</td><td></td><td></td><td></td></tr><tr><td>Interest revenue</td><td>$ 6,531</td><td>$ 7,580</td><td>$ 6,680</td></tr><tr><td>Interest expense</td><td>(418)</td><td>(1,064)</td><td>(857)</td></tr><tr><td>Net interest revenue</td><td>6,113</td><td>6,516</td><td>5,823</td></tr><tr><td>Asset management and administration fees</td><td></td><td></td><td></td></tr><tr><td>Mutual funds, ETFs, and CTFs (1)</td><td>1,770</td><td>1,747</td><td>1,837</td></tr><tr><td>Advice solutions</td><td>1,443</td><td>1,198</td><td>1,139</td></tr><tr><td>Other (1)</td><td>262</td><td>266</td><td>253</td></tr><tr><td>Asset management and administration fees</td><td>3,475</td><td>3,211</td><td>3,229</td></tr><tr><td>Trading revenue</td><td></td><td></td><td></td></tr><tr><td>Commissions</td><td>739</td><td>549</td><td>685</td></tr><tr><td>Order flow revenue (2)</td><td>621</td><td>135</td><td>139</td></tr><tr><td>Principal transactions</td><td>56</td><td>68</td><td>78</td></tr><tr><td>Trading revenue (2)</td><td>1,416</td><td>752</td><td>902</td></tr><tr><td>Bank deposit account fees</td><td>355</td><td>—</td><td>—</td></tr><tr><td>Other (2)</td><td>332</td><td>242</td><td>178</td></tr><tr><td>Total net revenues</td><td>$ 11,691</td><td>$ 10,721</td><td>$ 10,132</td></tr></table>

(1) Beginning in the first quarter of 2019, a change was made to move CTFs from other asset management and administration fees. Prior period amounts have been recast to reflect this change.

(2) Beginning in the first quarter of 2020, order flow revenue was reclassified from other revenue to trading revenue. Amounts in prior periods have been reclassified to reflect this change.

For a summary of revenue provided by our reportable segments, see Note 24. The recognition of revenue is not impacted by the operating segment in which revenue is generated.

## Contract balances

Receivables from contracts with customers within the scope of ASC 606 were $579 million at December 31, 2020 and $356 million at December 31, 2019 and were recorded in other assets on the consolidated balance sheets. Schwab does not have any other significant contract assets or contract liability balances as of December 31, 2020 and 2019.



## 5. Receivables from and Payables to Brokerage Clients

Receivables from and payables to brokerage clients are detailed below:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Receivables</td><td></td><td></td></tr><tr><td>Margin loans, net of allowance for credit losses</td><td>$ 60,865</td><td>$ 19,474</td></tr><tr><td>Other brokerage receivables</td><td>3,575</td><td>2,293</td></tr><tr><td>Receivables from brokerage clients — net</td><td>$ 64,440</td><td>$ 21,767</td></tr><tr><td>Payables</td><td></td><td></td></tr><tr><td>Interest-bearing payables</td><td>$ 84,642</td><td>$ 29,009</td></tr><tr><td>Non-interest-bearing payables</td><td>19,559</td><td>10,211</td></tr><tr><td>Payables to brokerage clients</td><td>$ 104,201</td><td>$ 39,220</td></tr></table>

At December 31, 2020, approximately 17% of total CS&Co and TD Ameritrade, Inc. client accounts were located in California. At December 31, 2019, approximately 22% of CS&Co’s total client accounts were located in California.



## 6. Investment Securities

The amortized cost, gross unrealized gains and losses, and fair value of the Company’s investment securities are as follows:

<table><tr><td>December 31, 2020</td><td>Amortized Cost</td><td>Gross Unrealized Gains</td><td>Gross Unrealized Losses</td><td>Fair Value</td></tr><tr><td>Available for sale securities</td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>$ 283,911</td><td>$ 7,005</td><td>$ 563</td><td>$ 290,353</td></tr><tr><td>Asset-backed securities (1)</td><td>18,808</td><td>174</td><td>84</td><td>18,898</td></tr><tr><td>Corporate debt securities (2)</td><td>12,408</td><td>388</td><td>—</td><td>12,796</td></tr><tr><td>U.S. Treasury securities</td><td>10,631</td><td>25</td><td>—</td><td>10,656</td></tr><tr><td>U.S. state and municipal securities</td><td>1,544</td><td>153</td><td>—</td><td>1,697</td></tr><tr><td>Foreign government agency securities</td><td>1,411</td><td>2</td><td>—</td><td>1,413</td></tr><tr><td>Non-agency commercial mortgage-backed securities</td><td>1,213</td><td>52</td><td>—</td><td>1,265</td></tr><tr><td>Certificates of deposit</td><td>300</td><td>—</td><td>—</td><td>300</td></tr><tr><td>Other</td><td>22</td><td>—</td><td>—</td><td>22</td></tr><tr><td>Total available for sale securities</td><td>$ 330,248</td><td>$ 7,799</td><td>$ 647</td><td>$ 337,400</td></tr><tr><td>December 31, 2019</td><td></td><td></td><td></td><td></td></tr><tr><td>Available for sale securities</td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>$ 45,964</td><td>$ 312</td><td>$ 121</td><td>$ 46,155</td></tr><tr><td>Corporate debt securities (2)</td><td>5,427</td><td>57</td><td>—</td><td>5,484</td></tr><tr><td>Asset-backed securities (1)</td><td>4,970</td><td>30</td><td>13</td><td>4,987</td></tr><tr><td>U.S. Treasury securities</td><td>3,387</td><td>3</td><td>6</td><td>3,384</td></tr><tr><td>Certificates of deposit</td><td>1,000</td><td>4</td><td>—</td><td>1,004</td></tr><tr><td>Commercial paper (2,3)</td><td>394</td><td>1</td><td>—</td><td>395</td></tr><tr><td>Non-agency commercial mortgage-backed securities</td><td>13</td><td>—</td><td>—</td><td>13</td></tr><tr><td>Total available for sale securities</td><td>$ 61,155</td><td>$ 407</td><td>$ 140</td><td>$ 61,422</td></tr><tr><td>Held to maturity securities</td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>$ 109,325</td><td>$ 1,521</td><td>$ 280</td><td>$ 110,566</td></tr><tr><td>Asset-backed securities (1)</td><td>17,806</td><td>50</td><td>85</td><td>17,771</td></tr><tr><td>Corporate debt securities (2)</td><td>4,661</td><td>57</td><td>—</td><td>4,718</td></tr><tr><td>U.S. state and municipal securities</td><td>1,301</td><td>103</td><td>—</td><td>1,404</td></tr><tr><td>Non-agency commercial mortgage-backed securities</td><td>1,119</td><td>22</td><td>—</td><td>1,141</td></tr><tr><td>U.S. Treasury securities</td><td>223</td><td>5</td><td>—</td><td>228</td></tr><tr><td>Certificates of deposit</td><td>200</td><td>—</td><td>—</td><td>200</td></tr><tr><td>Foreign government agency securities</td><td>50</td><td>—</td><td>—</td><td>50</td></tr><tr><td>Other</td><td>21</td><td>—</td><td>—</td><td>21</td></tr><tr><td>Total held to maturity securities</td><td>$ 134,706</td><td>$ 1,758</td><td>$ 365</td><td>$ 136,099</td></tr></table>

(1) Approximately 51% and 43% of asset-backed securities held as of December 31, 2020 and 2019, respectively, were Federal Family Education Loan Program Asset-Backed Securities. Asset-backed securities collateralized by credit card receivables represented approximately 36% and 42% of the asset-backed securities held as of December 31, 2020 and 2019, respectively.

(2) As of December 31, 2020 approximately 46% of the total AFS, and as of December 31, 2019, approximately 32%, of the total AFS and HTM investments in corporate debt securities and commercial paper were issued by institutions in the financial services industry.

(3) Included in cash and cash equivalents on the consolidated balance sheets, but excluded from this table is $2.5 billion of AFS commercial paper as of December 31, 2019 (none as of December 31, 2020). These holdings have maturities of three months or less and an aggregate market value equal to amortized cost.

On January 1, 2019 the Company transferred certain U.S. agency mortgage-backed securities with a fair value of $8.8 billion from the HTM category to the AFS category as permitted by ASU 2017-12, “Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities” (ASU 2017-12). This transfer resulted in a net of tax increase to AOCI of $19 million.

In October 2019, the Federal Reserve issued a final enhanced prudential standards rule, and the Federal Reserve, the Office of the Comptroller of the Currency, and the FDIC jointly issued a final regulatory capital and liquidity rule. With total consolidated assets of $294.0 billion at December 31, 2019, CSC is designated as a Category III firm pursuant to the framework established by the final rules. Accordingly, the Company opted to exclude AOCI from its regulatory capital as



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

permitted by the regulatory capital and liquidity rule beginning January 1, 2020. In accordance with ASC 320, Investment – Debt Securities and as of January 1, 2020, the Company transferred all of its investment securities designated as HTM to the AFS category without tainting our intent to hold other debt securities to maturity. At the date of transfer, these securities had a total amortized cost of $134.7 billion and a total net unrealized gain of $1.4 billion.

At December 31, 2020, our banking subsidiaries had pledged securities with a fair value of $44.7 billion as collateral to secure borrowing capacity on secured credit facilities with the FHLB (see Note 13). Our banking subsidiaries also pledge investment securities as collateral to secure borrowing capacity at the Federal Reserve discount window, and had pledged securities with a fair value of $7.9 billion as collateral for this facility at December 31, 2020. The Company also pledges securities issued by federal agencies to secure certain trust deposits. The fair value of these pledged securities was $1.2 billion at December 31, 2020.

Securities with unrealized losses, aggregated by category and period of continuous unrealized loss, are as follows:

<table><tr><td rowspan="2">December 31, 2020</td><td colspan="2">Less than 12 months</td><td colspan="2">12 months or longer</td><td colspan="2">Total</td></tr><tr><td>Fair Value</td><td>Unrealized Losses</td><td>Fair Value</td><td>Unrealized Losses</td><td>Fair Value</td><td>UnrealizedLosses</td></tr><tr><td>Available for sale securities</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>$ 61,706</td><td>$ 551</td><td>$ 4,774</td><td>$ 12</td><td>$ 66,480</td><td>$ 563</td></tr><tr><td>Asset-backed securities</td><td>1,398</td><td>13</td><td>5,822</td><td>71</td><td>7,220</td><td>84</td></tr><tr><td>Total</td><td>$ 63,104</td><td>$ 564</td><td>$ 10,596</td><td>$ 83</td><td>$ 73,700</td><td>$ 647</td></tr><tr><td>December 31, 2019</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Available for sale securities</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>$ 16,023</td><td>$ 94</td><td>$ 6,592</td><td>$ 27</td><td>$ 22,615</td><td>$ 121</td></tr><tr><td>Asset-backed securities</td><td>960</td><td>6</td><td>298</td><td>7</td><td>1,258</td><td>13</td></tr><tr><td>U.S. Treasury securities</td><td>510</td><td>—</td><td>1,243</td><td>6</td><td>1,753</td><td>6</td></tr><tr><td>Total</td><td>$ 17,493</td><td>$ 100</td><td>$ 8,133</td><td>$ 40</td><td>$ 25,626</td><td>$ 140</td></tr><tr><td>Held to maturity securities</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>$ 16,183</td><td>$ 100</td><td>$ 18,910</td><td>$ 180</td><td>$ 35,093</td><td>$ 280</td></tr><tr><td>Asset-backed securities</td><td>7,507</td><td>63</td><td>2,898</td><td>22</td><td>10,405</td><td>85</td></tr><tr><td>Total</td><td>$ 23,690</td><td>$ 163</td><td>$ 21,808</td><td>$ 202</td><td>$ 45,498</td><td>$ 365</td></tr><tr><td>Total securities with unrealized losses</td><td>$ 41,183</td><td>$ 263</td><td>$ 29,941</td><td>$ 242</td><td>$ 71,124</td><td>$ 505</td></tr></table>

At December 31, 2020, substantially all rated securities in the investment portfolios were investment grade. U.S. agency mortgage-backed securities do not have explicit credit ratings; however, management considers these to be of the highest credit quality and rating given the guarantee of principal and interest by the U.S. government or U.S. government-sponsored enterprises.

For a description of management’s quarterly evaluation of AFS securities in unrealized loss positions see Note 2. No amounts were recognized as credit loss expense and no securities were written down to fair value through earnings for the year ended December 31, 2020. None of the Company’s AFS securities held as of December 31, 2020 had an allowance for credit losses. No amounts were recognized as OTTI in earnings or other comprehensive income during the years ended December 31, 2019 and 2018. As of December 31, 2019, Schwab did not hold any securities on which OTTI was previously recognized.

The Company had $634 million of accrued interest receivable as of December 31, 2020 for AFS securities, and $471 million of accrued interest receivable for AFS and HTM securities as of December 31, 2019. These amounts are excluded from the amortized cost basis of AFS and HTM securities and included in other assets on the consolidated balance sheets. There were no write-offs of accrued interest receivable on AFS securities during the year ended December 31, 2020, and no write-offs of accrued interest receivable on AFS securities or HTM securities during the year ended December 31, 2019.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

In the table below, mortgage-backed securities and other asset-backed securities have been allocated to maturity groupings based on final contractual maturities. As borrowers may have the right to call or prepay certain obligations underlying our investment securities, actual maturities may differ from the scheduled contractual maturities presented below.

The maturities of AFS securities are as follows:

<table><tr><td>December 31, 2020</td><td>Within 1 year</td><td>After 1 year through 5 years</td><td>After 5 years through 10 years</td><td>After 10 years</td><td>Total</td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>$ 1,758</td><td>$ 22,392</td><td>$ 63,400</td><td>$ 202,803</td><td>$ 290,353</td></tr><tr><td>Asset-backed securities</td><td>15</td><td>5,975</td><td>4,012</td><td>8,896</td><td>18,898</td></tr><tr><td>Corporate debt securities</td><td>3,632</td><td>6,429</td><td>2,735</td><td>—</td><td>12,796</td></tr><tr><td>U.S. Treasury securities</td><td>10,316</td><td>340</td><td>—</td><td>—</td><td>10,656</td></tr><tr><td>U.S. state and municipal securities</td><td>—</td><td>116</td><td>824</td><td>757</td><td>1,697</td></tr><tr><td>Foreign government agency securities</td><td>125</td><td>1,288</td><td>—</td><td>—</td><td>1,413</td></tr><tr><td>Non-agency commercial mortgage-backed securities</td><td>—</td><td>—</td><td>—</td><td>1,265</td><td>1,265</td></tr><tr><td>Certificates of deposit</td><td>300</td><td>—</td><td>—</td><td>—</td><td>300</td></tr><tr><td>Other</td><td>—</td><td>—</td><td>—</td><td>22</td><td>22</td></tr><tr><td>Total fair value</td><td>16,146</td><td>36,540</td><td>70,971</td><td>213,743</td><td>337,400</td></tr><tr><td>Total amortized cost</td><td>$ 16,080</td><td>$ 35,119</td><td>$ 68,080</td><td>$ 210,969</td><td>$ 330,248</td></tr><tr><td>Weighted-average yield \( ^{(1)} \)</td><td>1.01%</td><td>2.09%</td><td>1.81%</td><td>1.10%</td><td>1.35%</td></tr></table>

 \( ^{(1)} \)  The weighted-average yield is computed using the amortized cost at December 31, 2020.

Proceeds and gross realized gains and losses from sales of AFS securities are as follows:

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Proceeds</td><td>$ 4,801</td><td>$ 24,495</td><td>$ 115</td></tr><tr><td>Gross realized gains</td><td>5</td><td>16</td><td>—</td></tr><tr><td>Gross realized losses</td><td>1</td><td>10</td><td>—</td></tr></table>



## 7. Bank Loans and Related Allowance for Credit Losses

The composition of bank loans and delinquency analysis by portfolio segment and class of financing receivable is as follows:

<table><tr><td>December 31, 2020</td><td>Current</td><td>30-59 days past due</td><td>60-89 days past due</td><td>≥90 days past due and other nonaccrual loans (3)</td><td>Total past due and other nonaccrual loans</td><td>Total loans</td><td>Allowance for credit losses</td><td>Total bank loans - net</td></tr><tr><td>Residential real estate:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>First Mortgages (1,2)</td><td>$ 14,804</td><td>$ 27</td><td>$ 1</td><td>$ 72</td><td>$ 100</td><td>$ 14,904</td><td>$ 22</td><td>$ 14,882</td></tr><tr><td>HELOCs (1,2)</td><td>823</td><td>1</td><td>1</td><td>17</td><td>19</td><td>842</td><td>5</td><td>837</td></tr><tr><td>Total residential real estate</td><td>15,627</td><td>28</td><td>2</td><td>89</td><td>119</td><td>15,746</td><td>27</td><td>15,719</td></tr><tr><td>Pledged asset lines</td><td>7,901</td><td>10</td><td>5</td><td>—</td><td>15</td><td>7,916</td><td>—</td><td>7,916</td></tr><tr><td>Other</td><td>181</td><td>—</td><td>—</td><td>—</td><td>—</td><td>181</td><td>3</td><td>178</td></tr><tr><td>Total bank loans</td><td>$ 23,709</td><td>$ 38</td><td>$ 7</td><td>$ 89</td><td>$ 134</td><td>$ 23,843</td><td>$ 30</td><td>$ 23,813</td></tr></table>

(1) First Mortgages and HELOCs include unamortized premiums and discounts and direct origination costs of $72 million and $74 million at December 31, 2020 and 2019, respectively.

(2) At December 31, 2020 and 2019, 45% of the First Mortgage and HELOC portfolios were concentrated in California. These loans have performed in a manner consistent with the portfolio as a whole.

(3) There were no loans accruing interest that were contractually 90 days or more past due at December 31, 2020 or 2019.

At December 31, 2020, CSB had pledged the full balance of First Mortgages and HELOCs pursuant to a blanket lien status collateral arrangement to secure borrowing capacity on a secured credit facility with the FHLB (see Note 13).

Changes in the allowance for credit losses on bank loans were as follows:

<table><tr><td rowspan="2"></td><td colspan="6">December 31, 2020</td><td colspan="6">December 31, 2019</td><td colspan="6">December 31, 2018</td></tr><tr><td>First Mortgages</td><td>HELOCs</td><td>Total residential real estate</td><td>Other</td><td>Total (1)</td><td>First Mortgages</td><td>HELOCs</td><td>Total residential real estate</td><td>Other</td><td>First Mortgages</td><td>HELOCs</td><td>Total residential real estate</td><td>First Mortgages</td><td>HELOCs</td><td>Total residential real estate</td><td>Other</td><td>Total (1)</td></tr><tr><td>Balance at beginning of year</td><td>$ 11</td><td>$ 4</td><td>$ 15</td><td>$ 3</td><td>$ 18</td><td>$ 14</td><td>$ 5</td><td>$ 19</td><td>$ 2</td><td>$ 21</td><td>$ 16</td><td>$ 8</td><td>$ 24</td><td>$ 2</td><td>$ 26</td><td></td><td></td><td></td></tr><tr><td>Adoption of ASU 2016-13</td><td>1</td><td>—</td><td>1</td><td>—</td><td>1</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1</td><td>—</td><td>—</td><td>—</td><td>—</td><td></td></tr><tr><td>Charge-offs</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>(1)</td><td>(1)</td><td></td><td></td></tr><tr><td>Recoveries</td><td>1</td><td>—</td><td>1</td><td>—</td><td>1</td><td>1</td><td>1</td><td>2</td><td>—</td><td>2</td><td>1</td><td>1</td><td>2</td><td>—</td><td>2</td><td>—</td><td>2</td><td></td></tr><tr><td>Provision for credit losses</td><td>9</td><td>1</td><td>10</td><td>—</td><td>10</td><td>(4)</td><td>(2)</td><td>(6)</td><td>1</td><td>(5)</td><td>(3)</td><td>(4)</td><td>(7)</td><td>1</td><td>(6)</td><td></td><td></td><td></td></tr><tr><td>Balance at end of year</td><td>$ 22</td><td>$ 5</td><td>$ 27</td><td>$ 3</td><td>$ 30</td><td>$ 11</td><td>$ 4</td><td>$ 15</td><td>$ 3</td><td>$ 18</td><td>$ 14</td><td>$ 5</td><td>$ 19</td><td>$ 2</td><td>$ 21</td><td></td><td></td><td></td></tr></table>

Note: Substantially all of the bank loans were collectively evaluated for impairment at December 31, 2019 and 2018.

(1) All PALs were fully collateralized by securities with fair values in excess of borrowings as of each period presented.

Despite the impact of COVID-19 on the economy and the continued uncertainty of the economic outlook, credit quality metrics and overall performance of the bank loan portfolios remained strong in 2020. The ACL increased from January 1, 2020 to December 31, 2020, primarily due to growth in mortgage loan origination during the year, driven by the continued low interest rate environment, and also reflects management’s consideration of qualitative factors associated with the potential persistence and effects of COVID-19 on the economic recovery. At December 31, 2020, management’s reasonable and supportable forecast period extends through 2024, with limited growth in home prices anticipated over the near term and unemployment expected to remain above 5% through the end of 2022.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

A summary of bank loan-related nonperforming assets and troubled debt restructurings is as follows:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Nonaccrual loans \( ^{(1)} \)</td><td>$ 89</td><td>$ 22</td></tr><tr><td>Other real estate owned \( ^{(2)} \)</td><td>1</td><td>1</td></tr><tr><td>Total nonperforming assets</td><td>90</td><td>23</td></tr><tr><td>Troubled debt restructurings</td><td>1</td><td>2</td></tr><tr><td>Total nonperforming assets and troubled debt restructurings</td><td>$ 91</td><td>$ 25</td></tr></table>

 \( ^{(1)} \)  Nonaccrual loans include nonaccrual troubled debt restructurings.

 \( ^{(2)} \)  Included in other assets on the consolidated balance sheets.

## Credit Quality

In addition to monitoring delinquency, Schwab monitors the credit quality of First Mortgages and HELOCs by stratifying the portfolios by the following:

• Year of origination;

• Borrower FICO scores at origination (Origination FICO);

• Updated borrower FICO scores (Updated FICO);

• Loan-to-value (LTV) ratios at origination (Origination LTV); and

• Estimated Current LTV ratios.

Borrowers’ FICO scores are provided by an independent third-party credit reporting service and updated quarterly. The Origination LTV and Estimated Current LTV for a HELOC include any first lien mortgage outstanding on the same property at the time of the HELOC’s origination. The Estimated Current LTV for each loan is updated on a monthly basis by reference to a home price appreciation index.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The credit quality indicators of the Company’s bank loan portfolio are detailed below:

<table><tr><td rowspan="2">December 31, 2020</td><td colspan="10">First Mortgages Amortized Cost Basis by Origination Year</td></tr><tr><td>2020</td><td>2019</td><td>2018</td><td>2017</td><td>2016</td><td>pre-2016</td><td>Total First Mortgages</td><td>Revolving HELOCs amortized cost basis</td><td>HELOCs converted to term loans</td><td>Total HELOCs</td></tr><tr><td>Origination FICO</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>&lt;620</td><td>$ 1</td><td>$ —</td><td>$ —</td><td>$ —</td><td>$ —</td><td>$ 2</td><td>$ 3</td><td>$ —</td><td>$ —</td><td>$ —</td></tr><tr><td>620 - 679</td><td>29</td><td>13</td><td>3</td><td>8</td><td>17</td><td>14</td><td>84</td><td>1</td><td>3</td><td>4</td></tr><tr><td>680 - 739</td><td>794</td><td>355</td><td>105</td><td>181</td><td>166</td><td>253</td><td>1,854</td><td>82</td><td>80</td><td>162</td></tr><tr><td>≥740</td><td>7,150</td><td>2,452</td><td>449</td><td>858</td><td>1,029</td><td>1,025</td><td>12,963</td><td>380</td><td>296</td><td>676</td></tr><tr><td>Total</td><td>$ 7,974</td><td>$ 2,820</td><td>$ 557</td><td>$ 1,047</td><td>$ 1,212</td><td>$ 1,294</td><td>$ 14,904</td><td>$ 463</td><td>$ 379</td><td>$ 842</td></tr><tr><td>Origination LTV</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>≤70%</td><td>$ 6,653</td><td>$ 2,211</td><td>$ 396</td><td>$ 793</td><td>$ 1,024</td><td>$ 911</td><td>$ 11,988</td><td>$ 351</td><td>$ 269</td><td>$ 620</td></tr><tr><td>&gt;70% - ≤90%</td><td>1,321</td><td>609</td><td>161</td><td>254</td><td>188</td><td>380</td><td>2,913</td><td>112</td><td>107</td><td>219</td></tr><tr><td>&gt;90% - ≤100%</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>3</td><td>3</td><td>—</td><td>3</td><td>3</td></tr><tr><td>Total</td><td>$ 7,974</td><td>$ 2,820</td><td>$ 557</td><td>$ 1,047</td><td>$ 1,212</td><td>$ 1,294</td><td>$ 14,904</td><td>$ 463</td><td>$ 379</td><td>$ 842</td></tr><tr><td>Weighted Average Updated FICO</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>&lt;620</td><td>$ 5</td><td>$ 2</td><td>$ 1</td><td>$ 4</td><td>$ 2</td><td>$ 17</td><td>$ 31</td><td>$ 3</td><td>$ 9</td><td>$ 12</td></tr><tr><td>620 - 679</td><td>67</td><td>34</td><td>16</td><td>21</td><td>20</td><td>40</td><td>198</td><td>12</td><td>20</td><td>32</td></tr><tr><td>680 - 739</td><td>784</td><td>252</td><td>66</td><td>121</td><td>110</td><td>171</td><td>1,504</td><td>58</td><td>55</td><td>113</td></tr><tr><td>≥740</td><td>7,118</td><td>2,532</td><td>474</td><td>901</td><td>1,080</td><td>1,066</td><td>13,171</td><td>390</td><td>295</td><td>685</td></tr><tr><td>Total</td><td>$ 7,974</td><td>$ 2,820</td><td>$ 557</td><td>$ 1,047</td><td>$ 1,212</td><td>$ 1,294</td><td>$ 14,904</td><td>$ 463</td><td>$ 379</td><td>$ 842</td></tr><tr><td>Estimated Current LTV  \( {}^{(1)} \)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>≤70%</td><td>$ 6,999</td><td>$ 2,582</td><td>$ 533</td><td>$ 1,034</td><td>$ 1,207</td><td>$ 1,283</td><td>$ 13,638</td><td>$ 452</td><td>$ 368</td><td>$ 820</td></tr><tr><td>&gt;70% - ≤90%</td><td>975</td><td>238</td><td>24</td><td>13</td><td>5</td><td>11</td><td>1,266</td><td>11</td><td>9</td><td>20</td></tr><tr><td>&gt;90% - ≤100%</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1</td><td>1</td><td>1</td></tr><tr><td>&gt;100%</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>1</td><td>1</td><td>1</td></tr><tr><td>Total</td><td>$ 7,974</td><td>$ 2,820</td><td>$ 557</td><td>$ 1,047</td><td>$ 1,212</td><td>$ 1,294</td><td>$ 14,904</td><td>$ 463</td><td>$ 379</td><td>$ 842</td></tr><tr><td>Percent of Loans on Nonaccrual Status</td><td>0.09%</td><td>0.38%</td><td>1.02%</td><td>0.87%</td><td>0.24%</td><td>2.82%</td><td>0.48%</td><td>1.37%</td><td>2.80%</td><td>2.02%</td></tr></table>

(1) Represents the LTV for the full line of credit (drawn and undrawn) for revolving HELOCs.

<table><tr><td>December 31, 2020</td><td>Balance</td><td>Weighted Average Updated FICO</td><td>Percent of Loans on Nonaccrual Status</td></tr><tr><td>Pledged Asset Lines</td><td></td><td></td><td></td></tr><tr><td>Weighted-Average LTV  \( {}^{(1)} \)</td><td></td><td></td><td></td></tr><tr><td>=70%</td><td>$ 7,916</td><td>770</td><td>—</td></tr></table>

(1) Represents the LTV for the full line of credit (drawn and undrawn).



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

<table><tr><td rowspan="2">December 31, 2019</td><td colspan="9">First Mortgages Amortized Cost Basis by Origination Year</td><td rowspan="2">HELOCs converted to term loans</td><td rowspan="2">Total HELOCs</td></tr><tr><td>2019</td><td>2018</td><td>2017</td><td>2016</td><td>pre-2016</td><td>Total First Mortgages</td><td>Revolving HELOCs amortized cost basis</td><td></td></tr><tr><td>Origination FICO</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>&lt;620</td><td>$ —</td><td>$ —</td><td>$ —</td><td>$ —</td><td>$ 3</td><td>$ 3</td><td>$ 3</td><td>$ —</td><td>$ —</td><td>$ —</td></tr><tr><td>620 - 679</td><td>12</td><td>6</td><td>14</td><td>20</td><td>25</td><td>77</td><td>1</td><td>4</td><td>5</td><td></td></tr><tr><td>680 - 739</td><td>478</td><td>220</td><td>304</td><td>290</td><td>421</td><td>1,713</td><td>114</td><td>105</td><td>219</td><td></td></tr><tr><td>≥740</td><td>3,512</td><td>1,058</td><td>1,593</td><td>1,839</td><td>1,909</td><td>9,911</td><td>496</td><td>397</td><td>893</td><td></td></tr><tr><td>Total</td><td>$ 4,002</td><td>$ 1,284</td><td>$ 1,911</td><td>$ 2,149</td><td>$ 2,358</td><td>$ 11,704</td><td>$ 611</td><td>$ 506</td><td>$ 1,117</td><td></td></tr><tr><td>Origination LTV</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>≤70%</td><td>$ 3,104</td><td>$ 906</td><td>$ 1,427</td><td>$ 1,812</td><td>$ 1,679</td><td>$ 8,928</td><td>$ 444</td><td>$ 354</td><td>$ 798</td><td></td></tr><tr><td>&gt;70% - ≤90%</td><td>898</td><td>378</td><td>484</td><td>337</td><td>676</td><td>2,773</td><td>167</td><td>147</td><td>314</td><td></td></tr><tr><td>&gt;90% - &lt;100%</td><td>—</td><td>—</td><td>—</td><td>—</td><td>3</td><td>3</td><td>—</td><td>5</td><td>5</td><td></td></tr><tr><td>Total</td><td>$ 4,002</td><td>$ 1,284</td><td>$ 1,911</td><td>$ 2,149</td><td>$ 2,358</td><td>$ 11,704</td><td>$ 611</td><td>$ 506</td><td>$ 1,117</td><td></td></tr><tr><td>Weighted Average Updated FICO</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>&lt;620</td><td>$ 5</td><td>$ 4</td><td>$ 5</td><td>$ 3</td><td>$ 25</td><td>$ 42</td><td>$ 6</td><td>$ 15</td><td>$ 21</td><td></td></tr><tr><td>620 - 679</td><td>45</td><td>36</td><td>32</td><td>26</td><td>68</td><td>207</td><td>18</td><td>22</td><td>40</td><td></td></tr><tr><td>680 - 739</td><td>474</td><td>153</td><td>213</td><td>199</td><td>307</td><td>1,346</td><td>92</td><td>80</td><td>172</td><td></td></tr><tr><td>≥740</td><td>3,478</td><td>1,091</td><td>1,661</td><td>1,921</td><td>1,958</td><td>10,109</td><td>495</td><td>389</td><td>884</td><td></td></tr><tr><td>Total</td><td>$ 4,002</td><td>$ 1,284</td><td>$ 1,911</td><td>$ 2,149</td><td>$ 2,358</td><td>$ 11,704</td><td>$ 611</td><td>$ 506</td><td>$ 1,117</td><td></td></tr><tr><td>Estimated Current LTV  \( {}^{(1)} \)</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>≤70%</td><td>$ 3,125</td><td>$ 1,018</td><td>$ 1,790</td><td>$ 2,119</td><td>$ 2,330</td><td>$ 10,382</td><td>$ 578</td><td>$ 478</td><td>$ 1,056</td><td></td></tr><tr><td>&gt;70% - ≤90%</td><td>877</td><td>265</td><td>121</td><td>30</td><td>27</td><td>1,320</td><td>33</td><td>23</td><td>56</td><td></td></tr><tr><td>&gt;90% - ≤100%</td><td>—</td><td>1</td><td>—</td><td>—</td><td>1</td><td>2</td><td>—</td><td>3</td><td>3</td><td></td></tr><tr><td>&gt;100%</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>—</td><td>2</td><td>2</td><td></td></tr><tr><td>Total</td><td>$ 4,002</td><td>$ 1,284</td><td>$ 1,911</td><td>$ 2,149</td><td>$ 2,358</td><td>$ 11,704</td><td>$ 611</td><td>$ 506</td><td>$ 1,117</td><td></td></tr><tr><td>Percent of Loans on Nonaccrual Status</td><td>0.04%</td><td>0.04%</td><td>0.04%</td><td>0.08%</td><td>0.25%</td><td>0.09%</td><td>0.19%</td><td>1.57%</td><td>0.83%</td><td></td></tr></table>

 \( ^{(1)} \)  Represents the LTV for the full line of credit (drawn and undrawn) for revolving HELOCs.

<table><tr><td>December 31, 2019</td><td>Balance</td><td>Weighted Average Updated FICO</td><td>Percent of Loans on Nonaccrual Status</td></tr><tr><td>Pledged Asset Lines</td><td></td><td></td><td></td></tr><tr><td>Weighted-Average LTV \( ^{(1)} \)</td><td></td><td></td><td></td></tr><tr><td>=70%</td><td>$ 5,206</td><td>766</td><td>—</td></tr></table>

 \( ^{(1)} \)  Represents the LTV for the full line of credit (drawn and undrawn).

At December 31, 2020, First Mortgage loans of $12.9 billion had adjustable interest rates. Substantially all of these mortgages have initial fixed interest rates for three to ten years and interest rates that adjust annually thereafter. Approximately 26% of the balance of these mortgages consisted of loans with interest-only payment terms. The interest rates on approximately 77% of the balance of these interest-only loans are not scheduled to reset for three or more years. Schwab’s mortgage loans do not include interest terms described as temporary introductory rates below current market rates.

At December 31, 2020 and 2019, Schwab had $43 million and $46 million, respectively, of accrued interest on bank loans, which is excluded from the amortized cost basis of bank loans and included in other assets on the consolidated balance sheets.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The HELOC product has a 30-year loan term with an initial draw period of ten years from the date of origination. After the initial draw period, the balance outstanding at such time is converted to a 20-year amortizing loan. The interest rate during the initial draw period and the 20-year amortizing period is a floating rate based on the prime rate plus a margin.

The following table presents HELOCs converted to amortizing loans during each period presented:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>HELOCs converted to amortizing loans</td><td>$ 26</td><td>$ 44</td></tr></table>

The following table presents when current outstanding HELOCs will convert to amortizing loans:

<table><tr><td>December 31, 2020</td><td>Balance</td></tr><tr><td>Converted to an amortizing loan by period end</td><td>$ 379</td></tr><tr><td>Within 1 year</td><td>31</td></tr><tr><td>&gt; 1 year - 3 years</td><td>88</td></tr><tr><td>&gt; 3 years - 5 years</td><td>95</td></tr><tr><td>&gt; 5 years</td><td>249</td></tr><tr><td>Total</td><td>$ 842</td></tr></table>

At December 31, 2020, $664 million of the HELOC portfolio was secured by second liens on the associated properties. Second lien mortgage loans typically possess a higher degree of credit risk given the subordination to the first lien holder in the event of default. In addition to the credit monitoring activities described previously, Schwab also monitors credit risk by reviewing the delinquency status of the first lien loan on the associated property. At December 31, 2020, the borrowers on approximately 52% of HELOC loan balances outstanding only paid the minimum amount due.

## 8. Equipment, Office Facilities, and Property

Equipment, office facilities, and property are detailed below:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Software</td><td>$ 2,314</td><td>$ 1,876</td></tr><tr><td>Buildings</td><td>1,444</td><td>1,056</td></tr><tr><td>Leasehold improvements</td><td>455</td><td>360</td></tr><tr><td>Information technology equipment</td><td>374</td><td>253</td></tr><tr><td>Construction in progress</td><td>325</td><td>324</td></tr><tr><td>Furniture and equipment</td><td>288</td><td>241</td></tr><tr><td>Land</td><td>208</td><td>163</td></tr><tr><td>Telecommunications equipment</td><td>135</td><td>91</td></tr><tr><td>Other</td><td>7</td><td>—</td></tr><tr><td>Total equipment, office facilities, and property</td><td>5,550</td><td>4,364</td></tr><tr><td>Accumulated depreciation and amortization</td><td>(2,667)</td><td>(2,236)</td></tr><tr><td>Total equipment, office facilities, and property — net (1)</td><td>$ 2,883</td><td>$ 2,128</td></tr></table>

(1) The Company assumed the estimated fair value of TD Ameritrade’s equipment, office facilities and property as of the date acquisition on October 6, 2020. See Note 3.



## 9. Goodwill and Acquired Intangible Assets

Acquired intangible assets and goodwill are detailed below:

<table><tr><td rowspan="2"></td><td colspan="4">December 31, 2020</td><td colspan="4">December 31, 2019</td></tr><tr><td>Gross Carrying Value</td><td>Accumulated Amortization</td><td>Net Carrying Value</td><td>Gross Carrying Value</td><td>Accumulated Amortization</td><td>Net Carrying Value</td><td></td><td></td></tr><tr><td>Client relationships</td><td>$ 10,089</td><td>$ 386</td><td>$ 9,703</td><td>$ 274</td><td>$ 228</td><td>$ 46</td><td></td><td></td></tr><tr><td>Technology</td><td>305</td><td>112</td><td>193</td><td>89</td><td>84</td><td>5</td><td></td><td></td></tr><tr><td>Trade names</td><td>113</td><td>18</td><td>95</td><td>91</td><td>14</td><td>77</td><td></td><td></td></tr><tr><td>Total acquired intangible assets</td><td>$ 10,507</td><td>$ 516</td><td>$ 9,991</td><td>$ 454</td><td>$ 326</td><td>$ 128</td><td></td><td></td></tr></table>

Estimated future annual amortization expense for acquired intangible assets as of December 31, 2020 is as follows:

<table><tr><td>2021</td><td>$</td><td>615</td></tr><tr><td>2022</td><td></td><td>596</td></tr><tr><td>2023</td><td></td><td>534</td></tr><tr><td>2024</td><td></td><td>518</td></tr><tr><td>2025</td><td></td><td>512</td></tr><tr><td>Thereafter</td><td></td><td>7,139</td></tr><tr><td>Total</td><td>$</td><td>9,914</td></tr></table>

Note: The above schedule excludes indefinite-lived intangible assets of $77 million.

The changes in the carrying amount of goodwill, as allocated to our reportable segments, are presented in the following table:

<table><tr><td></td><td>Investor Services</td><td>Advisor Services</td><td>Total</td></tr><tr><td>Balance at December 31, 2018</td><td>$ 1,096</td><td>$ 131</td><td>$ 1,227</td></tr><tr><td>Goodwill acquired and other changes during the period</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Balance at December 31, 2019</td><td>1,096</td><td>131</td><td>1,227</td></tr><tr><td>Goodwill acquired in TD Ameritrade acquisition</td><td>6,380</td><td>3,835</td><td>10,215</td></tr><tr><td>Goodwill acquired in other acquisitions</td><td>494</td><td>16</td><td>510</td></tr><tr><td>Balance at December 31, 2020</td><td>$ 7,970</td><td>$ 3,982</td><td>$ 11,952</td></tr></table>

See Note 3 for additional information on the Company’s acquisitions.

As of our annual testing date, we performed an assessment of each of the Company’s reporting units. Based on this analysis we concluded that goodwill was not impaired. There were no indicators that goodwill was impaired after our annual testing date. Schwab did not recognize any goodwill impairment in any of the years presented.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## 10. Other Assets

The components of other assets are as follows:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Other receivables from brokers, dealers, and clearing organizations</td><td>$ 1,748</td><td>$ 235</td></tr><tr><td>Receivables — interest, dividends, and other</td><td>1,180</td><td>788</td></tr><tr><td>Other investments (1)</td><td>1,019</td><td>633</td></tr><tr><td>Operating lease ROU assets</td><td>937</td><td>577</td></tr><tr><td>Securities borrowed</td><td>873</td><td>735</td></tr><tr><td>Other securities owned at fair value</td><td>687</td><td>718</td></tr><tr><td>Customer contract receivables</td><td>579</td><td>356</td></tr><tr><td>Capitalized contract costs</td><td>303</td><td>281</td></tr><tr><td>Other</td><td>457</td><td>264</td></tr><tr><td>Total other assets</td><td>$ 7,783</td><td>$ 4,587</td></tr></table>

(1) Primarily CRA-related, including LIHTC investments; also includes investments in FHLB stock of $29 million and $35 million at December 31, 2020 and 2019, respectively, which can only be sold to the issuer at its par value. Any cash dividends received from investments in FHLB stock are recognized as interest revenue in the consolidated statements of income. During 2020, CSB and CSPB became members of the Federal Reserve and as a condition of membership, are required to hold Federal Reserve Stock. As such, other investments also includes investments in FRB stock of $191 million at December 31, 2020.

## Capitalized contract costs

Capitalized contract costs relate to incremental costs of obtaining a contract with a customer, including sales commissions paid to employees for obtaining contracts with clients. These costs are amortized to expense on a straight-line basis over a period that is consistent with how the related revenue is recognized. Capitalized contract costs were $303 million and $281 million at December 31, 2020 and 2019, respectively. Amortization expense related to capitalized contract costs was $63 million and $55 million in 2020 and 2019, respectively, which was recorded in compensation and benefits expense on the consolidated statements of income.

## 11. Variable Interest Entities

As of December 31, 2020 and 2019, all of Schwab’s involvement with VIEs is through CSB’s CRA-related investments and most of those are related to LIHTC investments. As part of CSB’s community reinvestment initiatives, CSB invests in funds that make equity investments in multifamily affordable housing properties and receives tax credits and other tax benefits for these investments. During 2020 and 2019, CSB recorded amortization of $56 million and $39 million, respectively, and recognized tax credits and other tax benefits of $69 million and $47 million, respectively, associated with these investments. The amortization, as well as the tax credits and other tax benefits, are included in taxes on income.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Aggregate assets, liabilities, and maximum exposure to loss

The aggregate assets, liabilities, and maximum exposure to loss from those VIEs in which Schwab holds a variable interest, but is not the primary beneficiary, are summarized in the table below:

<table><tr><td rowspan="2"></td><td colspan="4">December 31, 2020</td><td colspan="4">December 31, 2019</td></tr><tr><td>Aggregate assets</td><td>Aggregate liabilities</td><td>Maximum exposure to loss</td><td>Aggregate assets</td><td>Aggregate liabilities</td><td>Maximum exposure to loss</td><td></td><td></td></tr><tr><td>LIHTC Investments (1)</td><td>$ 649</td><td>$ 344</td><td>$ 649</td><td>$ 516</td><td>$ 275</td><td>$ 516</td><td></td><td></td></tr><tr><td>Other CRA Investments (2)</td><td>118</td><td>—</td><td>152</td><td>120</td><td>—</td><td>154</td><td></td><td></td></tr><tr><td>Total</td><td>$ 767</td><td>$ 344</td><td>$ 801</td><td>$ 636</td><td>$ 275</td><td>$ 670</td><td></td><td></td></tr></table>

(1) Aggregate assets and aggregate liabilities are included in other assets and accrued expenses and other liabilities, respectively, on the consolidated balance sheets.

(2) Other CRA investments are accounted for as loans at amortized cost, equity method investments, AFS securities, or using the adjusted cost method. Aggregate assets are included in AFS securities, bank loans – net, or other assets on the consolidated balance sheets.

Schwab’s maximum exposure to loss would result from the loss of the investments, including any committed amounts. CSB’s funding of these remaining commitments is dependent upon the occurrence of certain conditions, and CSB expects to pay substantially all of these commitments between 2021 and 2024. During the years ended December 31, 2020 and 2019, Schwab did not provide or intend to provide financial or other support to the VIEs that it was not contractually required to provide.

## 12. Bank Deposits

Bank deposits consist of interest-bearing and non-interest-bearing deposits as follows:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Interest-bearing deposits:</td><td></td><td></td></tr><tr><td>Deposits swept from brokerage accounts</td><td>$ 332,513</td><td>$ 201,531</td></tr><tr><td>Checking</td><td>17,785</td><td>12,650</td></tr><tr><td>Savings and other</td><td>6,739</td><td>5,168</td></tr><tr><td>Total interest-bearing deposits</td><td>357,037</td><td>219,349</td></tr><tr><td>Non-interest-bearing deposits</td><td>985</td><td>745</td></tr><tr><td>Total bank deposits</td><td>$ 358,022</td><td>$ 220,094</td></tr></table>

## 13. Borrowings

## CSC Senior Notes

CSC’s Senior Notes are unsecured obligations. CSC may redeem some or all of the Senior Notes of each series prior to their maturity, subject to certain restrictions, and the payment of an applicable make-whole premium in certain instances. Interest is payable semi-annually for the fixed-rate Senior Notes and quarterly for the floating-rate Senior Notes.

## TDA Senior Notes

On October 6, 2020, the effective date of our acquisition of TD Ameritrade, TD Ameritrade’s debt outstanding was recognized at provisional fair value and with no change in existing terms. See Note 3 The TD Ameritrade debt outstanding on the acquisition date included $3.6 billion par value of TDA Senior Notes. These notes are unsecured obligations. TDA Holding may redeem some or all of the TDA Senior Notes of each series prior to their maturity, subject to certain restrictions, and the payment of an applicable make-whole premium in certain instances. Interest is payable semi-annually for the fixed-rate TDA Senior Notes and quarterly for the floating-rate TDA Senior Notes.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The following table lists long-term debt by instrument outstanding as of December 31, 2020 and 2019.

<table><tr><td rowspan="2"></td><td rowspan="2">Date of Issuance</td><td colspan="2">Principal Amount Outstanding</td></tr><tr><td>2020</td><td>2019</td></tr><tr><td>CSC Fixed-rate Senior Notes:</td><td></td><td></td><td></td></tr><tr><td>4.450% due July 22, 2020 (1)</td><td>07/22/10</td><td>$ —</td><td>$ 700</td></tr><tr><td>3.250% due May 21, 2021</td><td>05/22/18</td><td>600</td><td>600</td></tr><tr><td>3.225% due September 1, 2022</td><td>08/29/12</td><td>256</td><td>256</td></tr><tr><td>2.650% due January 25, 2023</td><td>12/07/17</td><td>800</td><td>800</td></tr><tr><td>3.550% due February 1, 2024</td><td>10/31/18</td><td>500</td><td>500</td></tr><tr><td>3.000% due March 10, 2025</td><td>03/10/15</td><td>375</td><td>375</td></tr><tr><td>4.200% due March 24, 2025</td><td>03/24/20</td><td>600</td><td>—</td></tr><tr><td>3.850% due May 21, 2025</td><td>05/22/18</td><td>750</td><td>750</td></tr><tr><td>3.450% due February 13, 2026</td><td>11/13/15</td><td>350</td><td>350</td></tr><tr><td>0.900% due March 11, 2026</td><td>12/11/20</td><td>1,250</td><td>—</td></tr><tr><td>3.200% due March 2, 2027</td><td>03/02/17</td><td>650</td><td>650</td></tr><tr><td>3.200% due January 25, 2028</td><td>12/07/17</td><td>700</td><td>700</td></tr><tr><td>4.000% due February 1, 2029</td><td>10/31/18</td><td>600</td><td>600</td></tr><tr><td>3.250% due May 22, 2029</td><td>05/22/19</td><td>600</td><td>600</td></tr><tr><td>4.625% due March 22, 2030</td><td>03/24/20</td><td>500</td><td>—</td></tr><tr><td>1.650% due March 11, 2031</td><td>12/11/20</td><td>750</td><td>—</td></tr><tr><td>Floating-rate Senior Notes:</td><td></td><td></td><td></td></tr><tr><td>Three-month LIBOR + 0.32% due May 21, 2021</td><td>05/22/18</td><td>600</td><td>600</td></tr><tr><td>Total CSC Senior Notes</td><td></td><td>9,881</td><td>7,481</td></tr><tr><td>TDA Fixed-rate Senior Notes:</td><td></td><td></td><td></td></tr><tr><td>2.950% due April 1, 2022</td><td>03/09/15</td><td>750</td><td>N/A</td></tr><tr><td>3.750% due April 1, 2024</td><td>11/01/18</td><td>400</td><td>N/A</td></tr><tr><td>3.625% due April 1, 2025</td><td>10/22/14</td><td>500</td><td>N/A</td></tr><tr><td>3.300% due April 1, 2027</td><td>04/27/17</td><td>800</td><td>N/A</td></tr><tr><td>2.750% due October 1, 2029</td><td>08/16/19</td><td>500</td><td>N/A</td></tr><tr><td>Floating-rate TDA Senior Notes:</td><td></td><td></td><td></td></tr><tr><td>Three-month LIBOR + 0.43% due November 1, 2021</td><td>11/01/18</td><td>600</td><td>N/A</td></tr><tr><td>Total TDA Senior Notes</td><td></td><td>3,550</td><td>N/A</td></tr><tr><td>Other financing</td><td></td><td>6</td><td>—</td></tr><tr><td>Unamortized premium/(discount) — net</td><td></td><td>249</td><td>(14)</td></tr><tr><td>Debt issuance costs</td><td></td><td>(54)</td><td>(37)</td></tr><tr><td>Total long-term debt</td><td></td><td>$ 13,632</td><td>$ 7,430</td></tr></table>

 \( ^{(1)} \)  Matured on July 22, 2020.

N/A Not applicable.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Annual maturities on long-term debt outstanding at December 31, 2020, are as follows:

<table><tr><td></td><td>Maturities</td></tr><tr><td>2021</td><td>$ 1,802</td></tr><tr><td>2022</td><td>1,008</td></tr><tr><td>2023</td><td>802</td></tr><tr><td>2024</td><td>900</td></tr><tr><td>2025</td><td>2,225</td></tr><tr><td>Thereafter</td><td>6,700</td></tr><tr><td>Total maturities</td><td>13,437</td></tr><tr><td>Unamortized discount — net</td><td>249</td></tr><tr><td>Debt issuance costs</td><td>(54)</td></tr><tr><td>Total long-term debt</td><td>$ 13,632</td></tr></table>

Short-term borrowings: Our banking subsidiaries maintain secured credit facilities with the FHLB. Amounts available under these facilities are dependent on the amount of our First Mortgages, HELOCs, and the fair value of certain of their investment securities that are pledged as collateral. As of December 31, 2020 and 2019, the collateral pledged provided a total borrowing capacity of $55.1 billion and $34.2 billion, respectively, of which no amounts were outstanding at the end of either year.

As a condition of the FHLB borrowings, we are required to hold FHLB stock, which was recorded in other assets on the consolidated balance sheets. The investment in FHLB stock was $29 million and $35 million at December 31, 2020 and 2019, respectively.

Additionally, our banking subsidiaries have access to funding through the Federal Reserve discount window. Amounts available are dependent upon the fair value of certain investment securities that are pledged as collateral. As of December 31, 2020 and 2019, the collateral pledged provided total borrowing capacity of $7.9 billion and $8.5 billion, respectively, of which no amounts were outstanding at the end of either year.

During 2020, CSB and CSPB became members of the Federal Reserve. As a condition of our Federal Reserve membership, we are required to hold Federal Reserve stock, which totaled $191 million at December 31, 2020.

## TD Ameritrade Lines of Credit and Revolving Credit Facilities

TDAC maintains secured uncommitted lines of credit, under which TDAC borrows on either a demand or short-term basis and pledges client margin securities as collateral. There were no borrowings outstanding under the secured uncommitted lines of credit as of December 31, 2020.

TDAC has access to two senior unsecured committed revolving credit facilities with an aggregate borrowing capacity of $1.5 billion, consisting of an $850 million senior revolving credit facility and a $600 million senior revolving credit facility, maturing in April 2021 and April 2022, respectively. There were no borrowings outstanding under the TDAC senior revolving facilities as of December 31, 2020.

TDA Holding had access to a senior unsecured committed revolving credit facility with a borrowing capacity of $300 million. On October 6, 2020, Schwab entered into a guaranty supplement to guarantee the obligations of TD Ameritrade under this credit agreement. The provision of the guaranty supplement by Schwab was a condition for certain financial covenant and reporting obligations being modified in the credit agreement. There were no borrowings outstanding under the TDA Holding revolving credit facility as of December 31, 2020, and effective January 28, 2021, the Company terminated the TDA Holding revolving credit facility.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## 14. Leases

The following table details the amounts and locations of lease assets and liabilities on the consolidated balance sheet:

<table><tr><td>December 31,</td><td></td><td>2020</td><td></td><td>2019</td></tr><tr><td>Lease assets:</td><td>Balance Sheet Classification</td><td></td><td></td><td></td></tr><tr><td>Operating lease ROU assets</td><td>Other assets</td><td>$</td><td>937</td><td>$</td></tr><tr><td>Lease liabilities:</td><td></td><td></td><td></td><td></td></tr><tr><td>Operating lease liabilities</td><td>Accrued expenses and other liabilities</td><td>$</td><td>1,033</td><td>$</td></tr></table>

Lease expense for operating lease payments is recognized on a straight-line basis over the lease term. The Company had an immaterial finance lease in 2020 and immaterial sublease income for all periods presented.

The components of lease expense are as follows:

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Lease Cost (1)</td><td></td><td></td></tr><tr><td>Operating lease cost (2)</td><td>$ 166</td><td>$ 137</td></tr><tr><td>Variable lease cost (3)</td><td>34</td><td>34</td></tr></table>

(1) Rent expense related to operating leases was $146 million in 2018.

(2) Includes short-term leases, which are immaterial.

(3) Includes payments that are entirely variable and amounts that represent the difference between payments based on an index or rate that would be reflected in the lease liability and what is actually incurred.

The following tables present supplemental lease information:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Lease Term and Discount Rate</td><td></td><td></td></tr><tr><td>Weighted-average remaining lease term (years)</td><td>7.02</td><td>7.15</td></tr><tr><td>Weighted-average discount rate</td><td>2.86%</td><td>3.42%</td></tr></table>

<table><tr><td>Maturity of Lease Liabilities</td><td>Operating Leases (1)</td></tr><tr><td>2021</td><td>$ 182</td></tr><tr><td>2022</td><td>193</td></tr><tr><td>2023</td><td>166</td></tr><tr><td>2024</td><td>134</td></tr><tr><td>2025</td><td>117</td></tr><tr><td>Thereafter</td><td>340</td></tr><tr><td>Total lease payments</td><td>1,132</td></tr><tr><td>Less: Interest</td><td>99</td></tr><tr><td>Present value of lease liabilities</td><td>$ 1,033</td></tr></table>

(1) Operating lease payments exclude $24 million of legally binding minimum lease payments for leases signed but not yet commenced. These leases will commence between 2021 and 2022 with lease terms of three years to 15 years.

## 15. Commitments and Contingencies

Loan Portfolio: CSB provides a co-branded loan origination program for CSB clients (the Program) with Quicken Loans, Inc. (Quicken Loans \( ^{\circledR} \) ). Pursuant to the Program, Quicken Loans originates and services First Mortgages and HELOCs for CSB clients. Under the Program, CSB purchases certain First Mortgages and HELOCs that are originated by Quicken Loans. CSB purchased First Mortgages of 8.7 billion and 4.4 billion during 2020 and 2019, respectively. CSB purchased HELOCs with commitments of 458 million and 242 million during 2020 and 2019, respectively.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The Company’s commitments to extend credit on bank lines of credit and to purchase First Mortgages are as follows:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Commitments to extend credit related to unused HELOCs, PALs, and other lines of credit</td><td>$ 8,141</td><td>$ 10,753</td></tr><tr><td>Commitments to purchase First Mortgage loans</td><td>1,917</td><td>1,521</td></tr><tr><td>Total</td><td>$ 10,058</td><td>$ 12,274</td></tr></table>

Guarantees and indemnifications: Schwab has clients that sell (i.e., write) listed option contracts that are cleared by the Options Clearing Corporation – a clearing house that establishes margin requirements on these transactions. We partially satisfy the margin requirements by arranging unsecured standby LOCs, in favor of the Options Clearing Corporation, which are issued by several banks. At December 31, 2020, the aggregate face amount of these LOCs totaled $15 million. There were no funds drawn under any of these LOCs at December 31, 2020. In connection with its securities lending activities, Schwab is required to provide collateral to certain brokerage clients. The Company satisfies the collateral requirements by providing cash as collateral.

The Company also provides guarantees to securities clearing houses and exchanges under standard membership agreements, which require members to guarantee the performance of other members. Under the agreements, if another member becomes unable to satisfy its obligations to the clearing houses and exchanges, other members would be required to meet shortfalls. The Company’s liability under these arrangements is not quantifiable and may exceed the amounts it has posted as collateral. The potential requirement for the Company to make payments under these arrangements is remote. Accordingly, no liability has been recognized for these guarantees.

Effective October 6, 2020, the Company acquired TD Ameritrade. The TD Ameritrade broker-dealer and FCM/FDM subsidiaries' operations include the execution, settlement, and financing of various client securities, options, futures and foreign exchange transactions. These activities may expose the Company to credit risk and losses in the event the clients are unable to fulfill their contractual obligations. TD Ameritrade is a member of and provides guarantees to securities clearing houses and exchanges under standard membership agreements. TD Ameritrade also engages third-party firms to clear clients' futures and options on futures transactions and to facilitate clients' foreign exchange trading, and has agreed to indemnify these firms for any loss that they may incur from the client transactions introduced to them by TD Ameritrade. The potential requirement for the Company to make payments under these arrangements is remote. Accordingly, no liability has been recognized for these guarantees.

IDA agreement: The Company’s IDA agreement with the TD Depository Institutions became effective on October 6, 2020. The IDA agreement creates responsibilities of the Company and certain contingent obligations. Pursuant to the IDA agreement, cash held in eligible brokerage client accounts must be swept off-balance sheet to money market deposit accounts at the TD Depository Institutions. Schwab provides marketing, recordkeeping and support services to the TD Depository Institutions with respect to the money market deposit accounts for which Schwab receives an aggregate monthly fee, determined by reference to certain yields, less a service fee on client cash deposits held at the TD Depository Institutions, FDIC deposit assessments, and interest on deposits paid to clients. Though unlikely, in the event the sweep arrangement fee computation were to result in a negative amount in any given month, Schwab would be required to pay the TD Depository Institutions.

Pursuant to the IDA agreement, Schwab will be required to move all uninsured IDA balances out of the IDA sweep program on June 30, 2021. The IDA agreement also provides that, starting July 1, 2021, Schwab will have the option to migrate up to $10 billion of IDA balances every 12 months to Schwab’s balance sheet, subject to certain limitations and adjustments. The Company’s ability to migrate these balances to its balance sheet is dependent upon multiple factors including having sufficient capital levels to sustain these incremental deposits and certain binding limitations specified in the IDA agreement, including the requirement that Schwab can only move IDA balances designated as floating-rate obligations. The amount of Schwab’s initial potential transfer will also be affected by the net growth or decline in the IDA balance from immediately prior to the October 6, 2020 effective date of the IDA agreement through June 30, 2021. In addition, Schwab also must maintain a minimum $50 billion IDA balance through June 2031, and at least 80% of the IDA balances must be designated as fixed-rate obligations through June 2026.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The total ending IDA balance was $144.6 billion as of October 5, 2020, and $154.1 billion as of December 31, 2020. Were IDA balances to decline below the required IDA balance minimum, Schwab could be required to direct additional sweep cash from its balance sheet to the IDA program.

Legal contingencies: Schwab is subject to claims and lawsuits in the ordinary course of business, including arbitrations, class actions and other litigation, some of which include claims for substantial or unspecified damages. The Company is also the subject of inquiries, investigations, and proceedings by regulatory and other governmental agencies.

Predicting the outcome of a litigation or regulatory matter is inherently difficult, requiring significant judgment and evaluation of various factors, including the procedural status of the matter and any recent developments; prior experience and the experience of others in similar cases; available defenses, including potential opportunities to dispose of a case on the merits or procedural grounds before trial (e.g., motions to dismiss or for summary judgment); the progress of fact discovery; the opinions of counsel and experts regarding potential damages; and potential opportunities for settlement and the status of any settlement discussions. It may not be reasonably possible to estimate a range of potential liability until the matter is closer to resolution – pending, for example, further proceedings, the outcome of key motions or appeals, or discussions among the parties. Numerous issues may have to be developed, such as discovery of important factual matters and determination of threshold legal issues, which may include novel or unsettled questions of law. Reserves are established or adjusted or further disclosure and estimates of potential loss are provided as the matter progresses and more information becomes available.

Schwab believes it has strong defenses in all significant matters currently pending and is contesting liability and any damages claimed. Nevertheless, some of these matters may result in adverse judgments or awards, including penalties, injunctions or other relief, and the Company may also determine to settle a matter because of the uncertainty and risks of litigation. Described below are matters in which there is a reasonable possibility that a material loss could be incurred or where the matter may otherwise be of significant interest to stockholders. Unless otherwise noted, the Company is unable to provide a reasonable estimate of any potential liability given the stage of proceedings in the matter. With respect to all other pending matters, based on current information and consultation with counsel, it does not appear reasonably possible that the outcome of any such matter would be material to the financial condition, operating results, or cash flows of the Company.

Crago Order Routing Litigation: On July 13, 2016, a securities class action lawsuit was filed in the U.S. District Court for the Northern District of California on behalf of a putative class of customers executing equity orders through CS&Co. The lawsuit names CS&Co and CSC as defendants and alleges that an agreement under which CS&Co routed orders to UBS Securities LLC between July 13, 2011 and December 31, 2014 violated CS&Co’s duty to seek best execution. Plaintiffs seek unspecified damages, interest, injunctive and equitable relief, and attorneys’ fees and costs. After a first amended complaint was dismissed with leave to amend, plaintiffs filed a second amended complaint on August 14, 2017. Defendants again moved to dismiss, and in a decision issued December 5, 2017, the court denied the motion. Defendants have answered the complaint to deny all allegations, and are vigorously contesting the lawsuit.

Ford Order Routing Litigation: On September 15, 2014, TDA Holding, TD Ameritrade, Inc. and its former CEO, Frederick J. Tomczyk, were sued on behalf of a putative class of TD Ameritrade, Inc. clients alleging that defendants failed to seek best execution and made misrepresentations and omissions regarding its order routing practices. Plaintiffs seek unspecified damages and injunctive and other relief. On September 14, 2018, the District Court granted plaintiff’s motion for class certification, and defendants petitioned for an immediate appeal of the District Court’s class certification decision. The U.S. Court of Appeals, 8th Circuit, granted defendants’ petition on December 18, 2018, and a decision on defendants’ appeal is pending. Defendants are vigorously contesting the lawsuit, and the Company is unable to predict the outcome or the potential loss, if any, that may result.

TD Ameritrade Acquisition Litigation: As disclosed previously, Schwab and TD Ameritrade have been responding to a lawsuit challenging the acquisition which was filed on May 12, 2020 in the Delaware Court of Chancery (Hawkes v. Bettino et al.) on behalf of a proposed class of TD Ameritrade’s stockholders, excluding, among others, TD Bank. The initial complaint named as defendants each member of the TD Ameritrade board of directors at the time the acquisition was approved, as well as TD Bank and Schwab. On June 11, 2020, plaintiff dismissed a claim that had sought to enjoin voting on or consummation of the acquisition. On February 5, 2021, plaintiff filed an amended complaint naming an officer and certain directors of TD Ameritrade at the time the acquisition was approved, as well as TD Bank, certain TD Bank related entities, and Schwab. The amended complaint asserts separate claims for breach of fiduciary duty by the TD Ameritrade officer, certain members of the TD Ameritrade board and TD Bank, and against Schwab for aiding and abetting such



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

breaches, the allegation being that the amendment of the Insured Deposit Account Agreement TD Bank negotiated directly with Schwab allowed TD Bank to divert merger consideration from TD Ameritrade’s minority public stockholders. Plaintiff seeks to recover monetary damages, costs and attorneys’ fees. Schwab and the other defendants consider the allegations to be entirely without merit and are contesting the remaining claims in the lawsuit.

## 16. Exit and Other Related Liabilities

The integration of TD Ameritrade’s operations is expected to occur over 18 to 36 months from the October 6, 2020 acquisition date. To achieve our integration objectives, the Company expects to recognize significant additional acquisition and integration-related costs and capital expenditures throughout the integration process. Such acquisition and integration-related costs have included and are expected to continue to include professional fees, such as legal, advisory, and accounting fees, costs for technology enhancements, and compensation and benefits expenses for employees and contractors involved in the integration work.

The Company’s acquisition and integration-related spending also includes exit and other related costs, such as severance and other employee termination benefits, retention costs, as well as costs related to facility closures, including accelerated depreciation or impairments of assets in those locations. Exit and other related costs are a component of the Company’s overall acquisition and integration-related spending, and support the Company’s ability to achieve integration objectives including expected synergies.

The Company is in the early stages of integration, and our estimates of the nature, amounts, and timing of recognition of acquisition and integration-related costs are subject to change based on a number of factors, including the expected duration and complexity of the integration process and the heightened uncertainty of the current economic environment. More specifically, factors that could cause variability in our expected acquisition and integration-related costs include the level of employee attrition, workforce redeployment from eliminated positions into open roles, changes in the levels of client activity, and increased real estate-related exit cost variability due to the effects of the COVID-19 pandemic.

Inclusive of costs recognized in 2020, Schwab currently expects to incur total exit and other related costs for the integration of TD Ameritrade ranging from $650 million to $1 billion, consisting of employee compensation and benefits, facility exit costs, and certain other costs. During 2020, the Company incurred pre-tax charges of $186 million for acquisition-related exit costs. The Company expects the remaining exit and other related costs be incurred and charged to expense over the next 15 to 33 months. In addition to ASC 420 Exit or Disposal Cost Obligations, certain of the costs associated with these activities are accounted for in accordance with ASC 360 Property, Plant and Equipment, ASC 712 Compensation – Nonretirement Post Employment Benefits, ASC 718 Compensation – Stock Compensation, and ASC 842 Leases.

The following is a summary of the activity in the Company’s exit and other related liabilities for the year ended December 31, 2020:

<table><tr><td></td><td>Investor Services Employee Compensation and Benefits</td><td>Advisor Services Employee Compensation and Benefits</td><td>Total</td></tr><tr><td>Balance at December 31, 2019</td><td>$ —</td><td>$ —</td><td>$ —</td></tr><tr><td>Exit and other related liabilities assumed in business acquisition</td><td>18</td><td>5</td><td>23</td></tr><tr><td>Costs incurred and charged to expense (1)</td><td>138</td><td>38</td><td>176</td></tr><tr><td>Costs paid or otherwise settled</td><td>(70)</td><td>(19)</td><td>(89)</td></tr><tr><td>Balance at December 31, 2020 (2)</td><td>$ 86</td><td>$ 24</td><td>$ 110</td></tr></table>

(1) Costs incurred for severance pay and other termination benefits, as well as retention costs, are included in employee compensation and benefits on the consolidated statements of income.

 \( ^{(2)} \)  Included in accrued and expenses and other liabilities on the consolidated balance sheets.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The following table summarizes the exit and other related costs incurred by the Company for the year ended December 31, 2020, which represents cumulative costs incurred to date:

<table><tr><td rowspan="2"></td><td colspan="4">Investor Services</td><td colspan="4">Advisor Services</td><td rowspan="2">Total</td></tr><tr><td>Employee Compensation and Benefits</td><td>Facility Exit Costs (1)</td><td>Investor Services Total</td><td>Employee Compensation and Benefits</td><td>Facility Exit Costs (1)</td><td>Advisor Services Total</td><td></td><td></td></tr><tr><td>Compensation and benefits</td><td>$     138</td><td>$      —</td><td>$     138</td><td>$     38</td><td>$      —</td><td>$     38</td><td>$     176</td><td></td><td></td></tr><tr><td>Occupancy and equipment</td><td>—</td><td>6</td><td>6</td><td>—</td><td>1</td><td>1</td><td>7</td><td></td><td></td></tr><tr><td>Depreciation and amortization</td><td>—</td><td>2</td><td>2</td><td>—</td><td>1</td><td>1</td><td>3</td><td></td><td></td></tr><tr><td>Total</td><td>$     138</td><td>$     8</td><td>$     146</td><td>$     38</td><td>$     2</td><td>$     40</td><td>$     186</td><td></td><td></td></tr></table>

(1) Costs related to facility closures. These costs, which are comprised of accelerated amortization of ROU assets and accelerated depreciation of fixed assets, relate to the impact of abandoning leased and other properties.

## 17. Financial Instruments Subject to Off-Balance Sheet Credit Risk

Resale agreements: Schwab enters into collateralized resale agreements principally with other broker-dealers, which could result in losses in the event the counterparty fails to purchase the securities held as collateral for the cash advanced and the fair value of the securities declines. To mitigate this risk, Schwab requires that the counterparty deliver securities to a custodian, to be held as collateral, with a fair value at or in excess of the resale price. Schwab also sets standards for the credit quality of the counterparty, monitors the fair value of the underlying securities as compared to the related receivable, including accrued interest, and requires additional collateral where deemed appropriate. The collateral provided under these resale agreements is utilized to meet obligations under broker-dealer client protection rules, which place limitations on our ability to access such segregated securities. For Schwab to repleedge or sell this collateral, we would be required to deposit cash and/or securities of an equal amount into our segregated reserve bank accounts in order to meet our segregated cash and investment requirement. Schwab’s resale agreements as of December 31, 2020 and 2019 were not subject to master netting arrangements.

Securities lending: Schwab loans brokerage client securities temporarily to other brokers and clearing houses in connection with its securities lending activities and receives cash as collateral for the securities loaned. Increases in security prices may cause the fair value of the securities loaned to exceed the amount of cash received as collateral. In the event the counterparty to these transactions does not return the loaned securities or provide additional cash collateral, we may be exposed to the risk of acquiring the securities at prevailing market prices in order to satisfy our client obligations. Schwab mitigates this risk by requiring credit approvals for counterparties, monitoring the fair value of securities loaned, and requiring additional cash as collateral when necessary. In addition, most of our securities lending transactions are through a program with a clearing organization, which guarantees the return of cash to us. We also borrow securities from other broker-dealers to fulfill short sales by brokerage clients and deliver cash to the lender in exchange for the securities. The fair value of these borrowed securities was $852 million and $719 million at December 31, 2020 and 2019, respectively. Our securities lending transactions are subject to enforceable master netting arrangements with other broker-dealers; however, we do not net securities lending transactions. Therefore, the securities loaned and securities borrowed are presented gross in the consolidated balance sheets.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The following table presents information about our resale agreements and securities lending activity depicting the potential effect of rights of setoff between these recognized assets and recognized liabilities.

<table><tr><td rowspan="2"></td><td rowspan="2">Gross Assets/Liabilities</td><td rowspan="2">Gross Amounts Offset in the Consolidated Balance Sheets</td><td rowspan="2">Net Amounts Presented in the Consolidated Balance Sheets</td><td colspan="2">Gross Amounts Not Offset in the Consolidated Balance Sheets</td><td rowspan="2">Net Amount</td></tr><tr><td>Counterparty Offsetting</td><td>Collateral</td></tr><tr><td>December 31, 2020</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Assets</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Resale agreements (1)</td><td>$ 14,904</td><td>$ —</td><td>$ 14,904</td><td>$ —</td><td>$ (14,904) (2)</td><td>$ —</td></tr><tr><td>Securities borrowed (3)</td><td>873</td><td>—</td><td>873</td><td>(673)</td><td>(195)</td><td>5</td></tr><tr><td>Total</td><td>$ 15,777</td><td>$ —</td><td>$ 15,777</td><td>$ (673)</td><td>$ (15,099)</td><td>$ 5</td></tr><tr><td>Liabilities</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Securities loaned (4,5)</td><td>$ 7,549</td><td>$ —</td><td>$ 7,549</td><td>$ (673)</td><td>$ (6,049)</td><td>$ 827</td></tr><tr><td>Total</td><td>$ 7,549</td><td>$ —</td><td>$ 7,549</td><td>$ (673)</td><td>$ (6,049)</td><td>$ 827</td></tr></table>

(1) Included in cash and investments segregated and on deposit for regulatory purposes in the consolidated balance sheets.

(2) Actual collateral was greater than or equal to the value of the related assets. At December 31, 2020 and 2019, the fair value of collateral received in connection with resale agreements that are available to be repledged or sold was $15.2 billion and $9.2 billion, respectively.

(3) Included in other assets in the consolidated balance sheets.

(4) Included in accrued expenses and other liabilities in the consolidated balance sheets. The cash collateral received from counterparties under securities lending transactions was equal to or greater than the market value of the securities loaned at December 31, 2020 and 2019.

(5) Securities loaned are predominantly comprised of equity securities held in client brokerage accounts with overnight and continuous remaining contractual maturities.

Client trade settlement: Schwab is obligated to settle transactions with brokers and other financial institutions even if our clients fail to meet their obligations to us. Clients are required to complete their transactions on settlement date, generally two business days after the trade date. If clients do not fulfill their contractual obligations, we may incur losses. We have established procedures to reduce this risk by requiring deposits from clients in excess of amounts prescribed by regulatory requirements for certain types of trades, and therefore the potential to make payments under these client transactions is remote. Accordingly, no liability has been recognized for these transactions.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Margin lending: Clients with margin loans have agreed to allow Schwab to pledge collateralized securities in their brokerage accounts in accordance with federal regulations. The following table summarizes the fair value of client securities that were available, under such regulations, that could have been used as collateral, as well as the fair value of securities that we had pledged under such regulations and from securities borrowed transactions:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Fair value of client securities available to be pledged</td><td>$     84,006</td><td>$     26,685</td></tr><tr><td>Fair value of securities pledged for:</td><td></td><td></td></tr><tr><td>Fulfillment of requirements with the Options Clearing Corporation  \( {}^{(1)} \)</td><td>$     10,222</td><td>$     2,171</td></tr><tr><td>Fulfillment of client short sales</td><td>6,274</td><td>2,293</td></tr><tr><td>Securities lending to other broker-dealers</td><td>6,522</td><td>1,017</td></tr><tr><td>Total collateral pledged</td><td>$     23,018</td><td>$     5,481</td></tr></table>

Note: Excludes amounts available and pledged for securities lending from fully-paid client securities. The fair value of fully-paid client securities available and pledged was $183 million as of December 31, 2020 and $142 million as of December 31, 2019.

(1) Securities pledged to fulfill client margin requirements for open option contracts established with the Options Clearing Corporation.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## 18. Fair Values of Assets and Liabilities

For a description of the fair value hierarchy and Schwab’s fair value methodologies, including the use of independent third-party pricing services, see Note 2. The Company did not adjust prices received from the primary independent third-party pricing service at December 31, 2020 or 2019.

## Assets and Liabilities Measured at Fair Value on a Recurring Basis

The following tables present the fair value hierarchy for assets measured at fair value on a recurring basis. Liabilities recorded at fair value were not material, and therefore are not included in the following tables:

<table><tr><td>December 31, 2020</td><td>Level 1</td><td>Level 2</td><td>Level 3</td><td>Balance at Fair Value</td></tr><tr><td>Cash equivalents:</td><td></td><td></td><td></td><td></td></tr><tr><td>Money market funds</td><td>$ 11,159</td><td>$ —</td><td>$ —</td><td>$ 11,159</td></tr><tr><td>Total cash equivalents</td><td>11,159</td><td>—</td><td>—</td><td>11,159</td></tr><tr><td>Investments segregated and on deposit for regulatory purposes:</td><td></td><td></td><td></td><td></td></tr><tr><td>Certificates of deposit</td><td>—</td><td>550</td><td>—</td><td>550</td></tr><tr><td>U.S. Government securities</td><td>—</td><td>30,698</td><td>—</td><td>30,698</td></tr><tr><td>Total investments segregated and on deposit for regulatory purposes</td><td>—</td><td>31,248</td><td>—</td><td>31,248</td></tr><tr><td>Available for sale securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>—</td><td>290,353</td><td>—</td><td>290,353</td></tr><tr><td>Asset-backed securities</td><td>—</td><td>18,898</td><td>—</td><td>18,898</td></tr><tr><td>Corporate debt securities</td><td>—</td><td>12,796</td><td>—</td><td>12,796</td></tr><tr><td>U.S. Treasury securities</td><td>—</td><td>10,656</td><td>—</td><td>10,656</td></tr><tr><td>U.S. state and municipal securities</td><td>—</td><td>1,697</td><td>—</td><td>1,697</td></tr><tr><td>Foreign government agency securities</td><td>—</td><td>1,413</td><td>—</td><td>1,413</td></tr><tr><td>Non-agency commercial mortgage-backed securities</td><td>—</td><td>1,265</td><td>—</td><td>1,265</td></tr><tr><td>Certificates of deposit</td><td>—</td><td>300</td><td>—</td><td>300</td></tr><tr><td>Other</td><td>—</td><td>22</td><td>—</td><td>22</td></tr><tr><td>Total available for sale securities</td><td>—</td><td>337,400</td><td>—</td><td>337,400</td></tr><tr><td>Other assets:</td><td></td><td></td><td></td><td></td></tr><tr><td>Equity and bond mutual funds</td><td>361</td><td>—</td><td>—</td><td>361</td></tr><tr><td>U.S. Government securities</td><td>—</td><td>253</td><td>—</td><td>253</td></tr><tr><td>State and municipal debt obligations</td><td>—</td><td>37</td><td>—</td><td>37</td></tr><tr><td>Equity, corporate debt, and other securities</td><td>7</td><td>29</td><td>—</td><td>36</td></tr><tr><td>Total other assets</td><td>368</td><td>319</td><td>—</td><td>687</td></tr><tr><td>Total</td><td>$ 11,527</td><td>$ 368,967</td><td>$ —</td><td>$ 380,494</td></tr></table>



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

<table><tr><td>December 31, 2019</td><td>Level 1</td><td>Level 2</td><td>Level 3</td><td>Balance at Fair Value</td></tr><tr><td>Cash equivalents:</td><td></td><td></td><td></td><td></td></tr><tr><td>Money market funds</td><td>$ 5,179</td><td>$ —</td><td>$ —</td><td>$ 5,179</td></tr><tr><td>Commercial paper</td><td>—</td><td>2,498</td><td>—</td><td>2,498</td></tr><tr><td>Total cash equivalents</td><td>5,179</td><td>2,498</td><td>—</td><td>7,677</td></tr><tr><td>Investments segregated and on deposit for regulatory purposes:</td><td></td><td></td><td></td><td></td></tr><tr><td>Certificates of deposit</td><td>—</td><td>1,351</td><td>—</td><td>1,351</td></tr><tr><td>U.S. Government securities</td><td>—</td><td>7,276</td><td>—</td><td>7,276</td></tr><tr><td>Total investments segregated and on deposit for regulatory purposes</td><td>—</td><td>8,627</td><td>—</td><td>8,627</td></tr><tr><td>Available for sale securities:</td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>—</td><td>46,155</td><td>—</td><td>46,155</td></tr><tr><td>Corporate debt securities</td><td>—</td><td>5,484</td><td>—</td><td>5,484</td></tr><tr><td>Asset-backed securities</td><td>—</td><td>4,987</td><td>—</td><td>4,987</td></tr><tr><td>U.S. Treasury securities</td><td>—</td><td>3,384</td><td>—</td><td>3,384</td></tr><tr><td>Certificates of deposit</td><td>—</td><td>1,004</td><td>—</td><td>1,004</td></tr><tr><td>Commercial paper</td><td>—</td><td>395</td><td>—</td><td>395</td></tr><tr><td>Non-agency commercial mortgage-backed securities</td><td>—</td><td>13</td><td>—</td><td>13</td></tr><tr><td>Total available for sale securities</td><td>—</td><td>61,422</td><td>—</td><td>61,422</td></tr><tr><td>Other assets:</td><td></td><td></td><td></td><td></td></tr><tr><td>Equity and bond mutual funds</td><td>442</td><td>—</td><td>—</td><td>442</td></tr><tr><td>U.S. Government securities</td><td>—</td><td>202</td><td>—</td><td>202</td></tr><tr><td>State and municipal debt obligations</td><td>—</td><td>47</td><td>—</td><td>47</td></tr><tr><td>Equity, corporate debt, and other securities</td><td>5</td><td>22</td><td>—</td><td>27</td></tr><tr><td>Total other assets</td><td>447</td><td>271</td><td>—</td><td>718</td></tr><tr><td>Total</td><td>$ 5,626</td><td>$ 72,818</td><td>$ —</td><td>$ 78,444</td></tr></table>



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

## Fair Value of Other Financial Instruments

The following tables present the fair value hierarchy for other financial instruments:

<table><tr><td>December 31, 2020</td><td>Carrying Amount</td><td>Level 1</td><td>Level 2</td><td>Level 3</td><td>Balance at Fair Value</td></tr><tr><td>Assets</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and cash equivalents</td><td>$ 29,189</td><td>$ 29,189</td><td>$ —</td><td>$ —</td><td>$ 29,189</td></tr><tr><td>Cash and investments segregated and on deposit for regulatory purposes</td><td>19,143</td><td>4,212</td><td>14,931</td><td>—</td><td>19,143</td></tr><tr><td>Receivables from brokerage clients — net</td><td>64,436</td><td>—</td><td>64,436</td><td>—</td><td>64,436</td></tr><tr><td>Bank loans — net:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>First Mortgages</td><td>14,882</td><td>—</td><td>15,305</td><td>—</td><td>15,305</td></tr><tr><td>HELOCs</td><td>837</td><td>—</td><td>838</td><td>—</td><td>838</td></tr><tr><td>Pledged asset lines</td><td>7,916</td><td>—</td><td>7,916</td><td>—</td><td>7,916</td></tr><tr><td>Other</td><td>178</td><td>—</td><td>178</td><td>—</td><td>178</td></tr><tr><td>Total bank loans — net</td><td>23,813</td><td>—</td><td>24,237</td><td>—</td><td>24,237</td></tr><tr><td>Other assets</td><td>2,883</td><td>—</td><td>2,883</td><td>—</td><td>2,883</td></tr><tr><td>Liabilities</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Bank deposits</td><td>$ 358,022</td><td>$ —</td><td>$ 358,022</td><td>$ —</td><td>$ 358,022</td></tr><tr><td>Payables to brokerage clients</td><td>104,201</td><td>—</td><td>104,201</td><td>—</td><td>104,201</td></tr><tr><td>Accrued expenses and other liabilities</td><td>8,263</td><td>—</td><td>8,263</td><td>—</td><td>8,263</td></tr><tr><td>Long-term debt</td><td>13,626</td><td>—</td><td>14,829</td><td>—</td><td>14,829</td></tr></table>



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

<table><tr><td>December 31, 2019</td><td>Carrying Amount</td><td>Level 1</td><td>Level 2</td><td>Level 3</td><td>Balance at Fair Value</td></tr><tr><td>Assets</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and cash equivalents</td><td>$ 21,668</td><td>$ 21,668</td><td>$ —</td><td>$ —</td><td>$ 21,668</td></tr><tr><td>Cash and investments segregated and on deposit for regulatory purposes</td><td>11,807</td><td>2,792</td><td>9,015</td><td>—</td><td>11,807</td></tr><tr><td>Receivables from brokerage clients — net</td><td>21,763</td><td>—</td><td>21,763</td><td>—</td><td>21,763</td></tr><tr><td>Held to maturity securities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>109,325</td><td>—</td><td>110,566</td><td>—</td><td>110,566</td></tr><tr><td>Asset-backed securities</td><td>17,806</td><td>—</td><td>17,771</td><td>—</td><td>17,771</td></tr><tr><td>Corporate debt securities</td><td>4,661</td><td>—</td><td>4,718</td><td>—</td><td>4,718</td></tr><tr><td>U.S. state and municipal securities</td><td>1,301</td><td>—</td><td>1,404</td><td>—</td><td>1,404</td></tr><tr><td>Non-agency commercial mortgage-backed securities</td><td>1,119</td><td>—</td><td>1,141</td><td>—</td><td>1,141</td></tr><tr><td>U.S. Treasury securities</td><td>223</td><td>—</td><td>228</td><td>—</td><td>228</td></tr><tr><td>Certificates of deposit</td><td>200</td><td>—</td><td>200</td><td>—</td><td>200</td></tr><tr><td>Foreign government agency securities</td><td>50</td><td>—</td><td>50</td><td>—</td><td>50</td></tr><tr><td>Other</td><td>21</td><td>—</td><td>21</td><td>—</td><td>21</td></tr><tr><td>Total held to maturity securities</td><td>134,706</td><td>—</td><td>136,099</td><td>—</td><td>136,099</td></tr><tr><td>Bank loans — net:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>First Mortgages</td><td>11,693</td><td>—</td><td>11,639</td><td>—</td><td>11,639</td></tr><tr><td>HELOCs</td><td>1,113</td><td>—</td><td>1,153</td><td>—</td><td>1,153</td></tr><tr><td>Pledged asset lines</td><td>5,206</td><td>—</td><td>5,206</td><td>—</td><td>5,206</td></tr><tr><td>Other</td><td>200</td><td>—</td><td>200</td><td>—</td><td>200</td></tr><tr><td>Total bank loans — net</td><td>18,212</td><td>—</td><td>18,198</td><td>—</td><td>18,198</td></tr><tr><td>Other assets</td><td>1,014</td><td>—</td><td>1,014</td><td>—</td><td>1,014</td></tr><tr><td>Liabilities</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Bank deposits</td><td>$ 220,094</td><td>$ —</td><td>$ 220,094</td><td>$ —</td><td>$ 220,094</td></tr><tr><td>Payables to brokerage clients</td><td>39,220</td><td>—</td><td>39,220</td><td>—</td><td>39,220</td></tr><tr><td>Accrued expenses and other liabilities</td><td>1,882</td><td>—</td><td>1,882</td><td>—</td><td>1,882</td></tr><tr><td>Long-term debt</td><td>7,430</td><td>—</td><td>7,775</td><td>—</td><td>7,775</td></tr></table>



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## 19. Stockholders' Equity

Effective October 6, 2020, the Company completed its acquisition of TD Ameritrade. In conjunction with the acquisition, the Company issued shares of CSC common stock and a new, nonvoting class of CSC common stock. Immediately prior to the acquisition, on October 6, 2020, the Company amended its certificate of incorporation to create the nonvoting class of common stock with 300 million shares authorized for issuance and to increase the number of authorized shares of capital stock by the same amount. Each share of nonvoting common stock has identical rights, including liquidation and dividend rights, except that holders of nonvoting common stock have no voting rights other than over matters that significantly and adversely affect the rights or preferences of the nonvoting common stock, or as required by applicable law. Holders of nonvoting common stock are restricted from transferring shares except for permitted inside or outside transfers, as defined in the certificate of incorporation. Shares of nonvoting stock transferred in a permitted outside transfer are automatically converted to shares of common stock.

Pursuant to the Merger Agreement, CSC issued approximately 177 million shares of common stock and approximately 77 million shares of nonvoting common stock to TD Bank and its affiliates on October 6, 2020. Those shares of common stock and nonvoting common stock were issued in reliance upon an exemption from registration afforded by Section 4(a)(2) of the Securities Act. Following this issuance, TD Bank exchanged an aggregate of approximately 2 million shares of CSC common stock for an equal number of shares of CSC nonvoting common stock and held approximately 79 million shares of nonvoting common stock as of December 31, 2020. TD Bank and its affiliates are not permitted to own more than 9.9% of CSC common stock. This limit is interpreted in accordance with the applicable rules of the Federal Reserve and includes shares of CSC common stock deemed to be beneficially owned directly or indirectly by TD Bank and its affiliates.

CSC did not issue any shares of common stock through external offerings during 2019 or 2018.

On December 11, 2020, the Company issued and sold 2,500,000 depositary shares, each representing a 1/100th ownership interest in a share of 4.000% fixed-rate reset non-cumulative perpetual preferred stock, Series H, $.01 par value per share, with a liquidation preference of $100,000 per share (equivalent of $1,000 per Depositary Share). The net proceeds of the offering were approximately $2.47 billion, after deducting the underwriting discount and offering expenses.

On April 30, 2020, the Company issued and sold 2,500,000 depositary shares, each representing a 1/100th ownership interest in a share of 5.375% fixed-rate reset non-cumulative perpetual preferred stock, Series G, $.01 par value per share, with a liquidation preference of $100,000 per share (equivalent of $1,000 per Depositary Share). The net proceeds of the offering were approximately $2.47 billion, after deducting the underwriting discount and offering expenses.

On January 30, 2019, CSC publicly announced that its Board of Directors authorized a new Share Repurchase Program to repurchase up to $4.0 billion of common stock. The share repurchase authorization does not have an expiration date. There were no repurchases of CSC's common stock under this authorization during the year ended December 31, 2020. During 2019, CSC repurchased 55 million shares of its common stock under this authorization for $2.2 billion.

On October 25, 2018, CSC publicly announced that its Board of Directors terminated the previous two share repurchase authorizations and replaced them with an authorization to repurchase up to $1.0 billion of common stock. CSC repurchased 22 million shares for $1.0 billion in 2018, completing all repurchases under this authorization.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

CSC was authorized to issue 9,940,000 shares of preferred stock, $0.01 par value, at December 31, 2020 and 2019. The following is a summary of CSC’s non-cumulative perpetual preferred stock outstanding as of such dates:

<table><tr><td rowspan="2"></td><td colspan="2">Shares Issued and Outstanding (in thousands) at December 31,</td><td colspan="3">Carrying Value at December 31,</td><td rowspan="2">Dividend Rate in Effect at December 31, 2020</td><td rowspan="2">Earliest Redemption Date</td><td rowspan="2">Date at Which Dividend Rate Becomes Floating or Resets</td><td rowspan="2">Floating Annual Rate of Three-Month LIBOR/ Term Five or Ten-Year Treasury plus (2,3):</td></tr><tr><td>2020 (1)</td><td>2019 (1)</td><td>Liquidation Preference Per Share</td><td>2020</td><td>2019</td><td>Issue Date</td></tr><tr><td>Fixed-rate:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Series C</td><td>600</td><td>600</td><td>$ 1,000</td><td>$ 585</td><td>$ 585</td><td>08/03/15</td><td>6.000%</td><td>12/01/20</td><td>N/A</td></tr><tr><td>Series D</td><td>750</td><td>750</td><td>1,000</td><td>728</td><td>728</td><td>03/07/16</td><td>5.950%</td><td>06/01/21</td><td>N/A</td></tr><tr><td>Fixed-to-floating-rate/Fixed-rate reset:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Series A</td><td>400</td><td>400</td><td>1,000</td><td>397</td><td>397</td><td>01/26/12</td><td>7.000%</td><td>02/01/22</td><td>02/01/22</td></tr><tr><td>Series E</td><td>6</td><td>6</td><td>100,000</td><td>591</td><td>591</td><td>10/31/16</td><td>4.625%</td><td>03/01/22</td><td>03/01/22</td></tr><tr><td>Series F</td><td>5</td><td>5</td><td>100,000</td><td>492</td><td>492</td><td>10/31/17</td><td>5.000%</td><td>12/01/27</td><td>12/01/27</td></tr><tr><td>Series G</td><td>25</td><td>—</td><td>100,000</td><td>2,470</td><td>—</td><td>04/30/20</td><td>5.375%</td><td>06/01/25</td><td>06/01/25</td></tr><tr><td>Series H</td><td>25</td><td>—</td><td>100,000</td><td>2,470</td><td>—</td><td>12/11/20</td><td>4.000%</td><td>12/01/30</td><td>12/01/30</td></tr><tr><td>Total preferred stock</td><td>1,811</td><td>1,761</td><td></td><td>$ 7,733</td><td>$ 2,793</td><td></td><td></td><td></td><td></td></tr></table>

(1) Represented by depositary shares, except for Series A.

(2) The Series G dividend rate resets on each five-year anniversary beginning on June 1, 2025 based on a five-year treasury rate, representing the average of the yields on actively traded U.S. treasury securities adjusted to constant maturity for five-year maturities. Series G is only redeemable on reset dates. The dividend rates for all other series of preferred stock, except for Series H, will float based on LIBOR.

(3) The Series H dividend rate resets on each ten-year anniversary beginning on December 1, 2030 based on a ten-year treasury rate, representing the average of the yields on actively traded U.S. treasury securities adjusted to constant maturity for ten-year maturities. Series H is only redeemable on dividend payment dates on or after the first reset date. The dividend rates for all other series of preferred stock, except for Series G, will float based on LIBOR.

N/A Not applicable.

Dividends declared on the Company’s preferred stock are as follows:

<table><tr><td rowspan="2">Year Ended December 31,</td><td colspan="2">2020</td><td colspan="2">2019</td><td colspan="2">2018</td></tr><tr><td>Total Declared (in millions)</td><td>Per Share Amount</td><td>Total Declared (in millions)</td><td>Per Share Amount</td><td>Total Declared (In millions)</td><td>Per Share Amount</td></tr><tr><td>Series A</td><td>$ 28.0</td><td>$ 70.00</td><td>$ 28.0</td><td>$ 70.00</td><td>$ 28 .0</td><td>$ 70.00</td></tr><tr><td>Series C</td><td>36.0</td><td>60.00</td><td>36.0</td><td>60.00</td><td>36.0</td><td>60.0</td></tr><tr><td>Series D</td><td>44.6</td><td>59.52</td><td>44.6</td><td>59.52</td><td>44.6</td><td>59.5</td></tr><tr><td>Series E</td><td>27.8</td><td>4,625.00</td><td>27.8</td><td>4,625.00</td><td>27.8</td><td>6,425.00</td></tr><tr><td>Series F</td><td>25.0</td><td>5,000.00</td><td>25.0</td><td>5,000.00</td><td>27.2</td><td>5,430.56</td></tr><tr><td>Series G (1)</td><td>78.8</td><td>3,150.35</td><td>N/A</td><td>N/A</td><td>N/A</td><td>N/A</td></tr><tr><td>Series H (2)</td><td>N/A</td><td>N/A</td><td>N/A</td><td>N/A</td><td>N/A</td><td>N/ A</td></tr><tr><td>Total</td><td>$ 240.2</td><td></td><td>$ 161.4</td><td></td><td>$ 163.6</td><td></td></tr></table>

(1) Series G Preferred Stock was issued on April 30, 2020. Dividends are paid quarterly, and the first dividend was paid on September 1, 2020.

(2) Series H Preferred Stock was issued on December 11, 2020. Dividends are paid quarterly beginning on March 1, 2021.

N/A Not applicable.

Dividends on CSC’s preferred stock are not cumulative and will only be paid on a series of preferred stock for a dividend period if declared by CSC’s Board of Directors. Under the terms of each series of preferred stock, CSC’s ability to pay dividends on, make distributions with respect to, or to repurchase, redeem or acquire its common stock or any preferred stock ranking on parity with or junior to the series of preferred stock, is subject to restrictions in the event that CSC does not declare and either pay or set aside a sum sufficient for payment of dividends on the series of preferred stock for the immediately preceding dividend period.



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Dividends on fixed-rate preferred stock, as well as Series G and H, are payable quarterly. Dividends on fixed-to-floating-rate preferred stock are payable semi-annually while at a fixed rate and will become payable quarterly after converting to a floating rate.

Redemption Rights

Each series of CSC’s preferred stock, except for Series G, may be redeemed at CSC’s option on any dividend payment date on or after the earliest redemption date for that series. Series G preferred stock may be redeemed at CSC’s option on any reset date on or after the earliest redemption date for the series. All outstanding preferred stock series may also be redeemed following a “capital treatment event,” as described in the terms of each series set forth in the relevant certificate of designations. Any redemption of CSC’s preferred stock is subject to approval from the Federal Reserve.

## 20. Accumulated Other Comprehensive Income

AOCI represents cumulative gains and losses that are not reflected in earnings. The components of other comprehensive income (loss) are as follows:

<table><tr><td rowspan="2">Year Ended December 31,</td><td colspan="3">2020</td><td colspan="3">2019</td><td colspan="3">2018</td></tr><tr><td>Before Tax</td><td>Tax Effect</td><td>Net of Tax</td><td>Before Tax</td><td>Tax Effect</td><td>Net of Tax</td><td>Before Tax</td><td>TaxEffect</td><td>Net of Tax</td></tr><tr><td>Change in net unrealized gain (loss) on available for sale securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net unrealized gain (loss)</td><td>$ 6,961</td><td>$(1,658)</td><td>$ 5,303</td><td>$ 430</td><td>$ (102)</td><td>$ 328</td><td>$ (123)</td><td>$ 30</td><td>$ (93)</td></tr><tr><td>Other reclassifications included in other revenue</td><td>(4)</td><td>1</td><td>(3)</td><td>(6)</td><td>1</td><td>(5)</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Change in net unrealized gain (loss) on held to maturity securities:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Amortization of amounts previously recorded upon transfer to held to maturity from available for sale</td><td>—</td><td>—</td><td>—</td><td>36</td><td>(9)</td><td>27</td><td>35</td><td>(8)</td><td>27</td></tr><tr><td>Other</td><td>8</td><td>(2)</td><td>6</td><td>(14)</td><td>4</td><td>(10)</td><td>(1)</td><td>—</td><td>(1)</td></tr><tr><td>Other comprehensive income (loss)</td><td>$ 6,965</td><td>$ (1,659)</td><td>$ 5,306</td><td>$ 446</td><td>$ (106)</td><td>$ 340</td><td>$ (89)</td><td>$ 22</td><td>$ (67)</td></tr></table>



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

AOCI balances are as follows:

<table><tr><td></td><td>Total AOCI</td></tr><tr><td>Balance at December 31, 2017</td><td>$ (152)</td></tr><tr><td>Adoption of accounting standards  \( {}^{(1)} \)</td><td>(33)</td></tr><tr><td>Available for sale securities:</td><td></td></tr><tr><td>Net unrealized gain (loss)</td><td>(93)</td></tr><tr><td>Held to maturity securities:</td><td></td></tr><tr><td>Amortization of amounts previously recorded upon transfer to held to maturity from available for sale</td><td>27</td></tr><tr><td>Other</td><td>(1)</td></tr><tr><td>Balance at December 31, 2018</td><td>$ (252)</td></tr><tr><td>Available for sale securities:</td><td></td></tr><tr><td>Net unrealized gain (loss), excluding transfers to available for sale from held to maturity</td><td>309</td></tr><tr><td>Net unrealized gain on securities transferred to available for sale from held to maturity  \( {}^{(2)} \)</td><td>19</td></tr><tr><td>Other reclassifications included in other revenue</td><td>(5)</td></tr><tr><td>Held to maturity securities:</td><td></td></tr><tr><td>Amortization of amounts previously recorded upon transfer to held to maturity from available for sale</td><td>27</td></tr><tr><td>Other</td><td>(10)</td></tr><tr><td>Balance at December 31, 2019</td><td>$ 88</td></tr><tr><td>Available for sale securities:</td><td></td></tr><tr><td>Net unrealized gain (loss), excluding transfers to available for sale from held to maturity</td><td>4,246</td></tr><tr><td>Net unrealized gain on securities transferred to available for sale from held to maturity  \( {}^{(3)} \)</td><td>1,057</td></tr><tr><td>Other reclassifications included in other revenue</td><td>(3)</td></tr><tr><td>Other</td><td>6</td></tr><tr><td>Balance at December 31, 2020</td><td>$ 5,394</td></tr></table>

(1) As part of the adoption of ASU 2018-02, “Income Statement – Reporting Comprehensive Income (Topic 220): Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income”, we elected to reclassify the income tax effects of the Tax Cuts and Jobs Act from items in AOCI into retained earnings as of January 1, 2018.

(2) In the first quarter of 2019, the Company made an election to transfer a portion of its HTM securities to AFS as part of the adoption of ASU 2017-12. The transfer resulted in a net of tax increase to AOCI of $19 million. See Note 6 for additional discussion on the 2019 transfer of HTM securities to AFS.

(3) On January 1, 2020, the Company transferred all of its investment securities designated as HTM to the AFS category. The transfer resulted in a net of tax increase to AOCI of $1.1 billion. See Note 6 for additional discussion on the 2020 transfer of HTM securities to AFS.

## 21. Employee Incentive, Retirement, Deferred Compensation, and Career Achievement Plans

Schwab’s share-based incentive plans provide for granting options and restricted stock units to employees and directors. In addition, we offer retirement and employee stock purchase plans to eligible employees and sponsor deferred compensation plans for eligible officers and non-employee directors.

## Acquisition of TD Ameritrade

Upon the completion of the TD Ameritrade acquisition on October 6, 2020, TD Ameritrade’s equity awards, whether vested or unvested, were assumed by the Company and converted into equity awards based on CSC common stock taking into account the defined exchange ratio of 1.0837. Otherwise, these share-based awards are subject to the same terms and conditions that were applicable immediately before the merger, except for performance-based restricted stock units which were converted into time-based restricted stock units. The fair value of the stock options assumed by the Company was determined using an option pricing model. The portion of the fair value of the replacement awards related to services provided prior to the acquisition was $94 million and was accounted for as consideration transferred. The remaining portion of the fair value of $73 million is associated with future services and had a remaining weighted-average service period of 1.9 years on the acquisition date. A change in the actual or estimated forfeiture rate from the amount originally or subsequently estimated will result in an adjustment to compensation expense based on the full acquisition-date fair value of



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

awards not expected to vest, regardless of whether those awards were treated as consideration transferred or stock-based compensation for future services.

A summary of share-based compensation expense and related income tax benefit is as follows:

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Stock option expense</td><td>$ 36</td><td>$ 51</td><td>$ 51</td></tr><tr><td>Restricted stock unit expense  \( {}^{(1)} \)</td><td>156</td><td>120</td><td>136</td></tr><tr><td>Employee stock purchase plan expense</td><td>12</td><td>12</td><td>10</td></tr><tr><td>Total share-based compensation expense</td><td>$ 204</td><td>$ 183</td><td>$ 197</td></tr><tr><td>Income tax benefit on share-based compensation expense  \( {}^{(2)} \)</td><td>$ (49)</td><td>$ (44)</td><td>$ (47)</td></tr></table>

(1) Restricted stock unit expense in 2018 includes $36 million related to special stock awards issued to non-officer employees.

(2) Excludes income tax benefits from stock options exercised and restricted stock units vested of $14 million, $23 million, and $46 million in 2020, 2019, and 2018, respectively.

The Company issues shares for stock options and restricted stock units from treasury stock. At December 31, 2020, the Company was authorized to grant up to 62 million common shares under its existing stock incentive plans. Additionally, at December 31, 2020, the Company had 32 million shares reserved for future issuance under its employee stock purchase plan.

As of December 31, 2020, there was $289 million of total unrecognized compensation cost related to outstanding stock options and restricted stock units, which is expected to be recognized through 2024 with a remaining weighted-average service period of 0.9 years for stock options, 2.2 years for restricted stock units, and 0.4 years for performance-based stock units.

## Stock Option Plan

Options are granted for the purchase of shares of common stock at an exercise price not less than market value on the date of grant, and expire ten years from the date of grant. Options generally vest annually over a one- to four-year period from the date of grant.

Stock option activity is summarized below:

<table><tr><td></td><td>Number of Options (In millions)</td><td>Weighted-Average Exercise Price per Share</td><td>Weighted-Average Remaining Contractual Life (in years)</td><td>Aggregate Intrinsic Value</td></tr><tr><td>Outstanding at December 31, 2019</td><td>26</td><td>$ 32.10</td><td>5.75</td><td>$ 403</td></tr><tr><td>Converted TD Ameritrade stock options</td><td>1</td><td>25.81</td><td></td><td></td></tr><tr><td>Granted</td><td>1</td><td>41.45</td><td></td><td></td></tr><tr><td>Exercised</td><td>(4)</td><td>23.10</td><td></td><td></td></tr><tr><td>Forfeited \( ^{(1)} \)</td><td>—</td><td>44.04</td><td></td><td></td></tr><tr><td>Expired \( ^{(1)} \)</td><td>—</td><td>43.83</td><td></td><td></td></tr><tr><td>Outstanding at December 31, 2020</td><td>24</td><td>$ 33.67</td><td>5.36</td><td>$ 452</td></tr><tr><td>Vested and expected to vest at December 31, 2020</td><td>24</td><td>$ 33.67</td><td>5.36</td><td>$ 452</td></tr><tr><td>Vested and exercisable at December 31, 2020</td><td>19</td><td>$ 30.51</td><td>4.64</td><td>$ 414</td></tr></table>

 \( ^{(1)} \)  Number of options was less than 500 thousand.

The aggregate intrinsic value in the table above represents the difference between CSC’s closing stock price and the exercise price of each in-the-money option on the last trading day of the period presented.



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Information on stock options granted and exercised is presented below:

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Weighted-average fair value of options granted per share</td><td>$ 11.56</td><td>$ 11.97</td><td>$ 14.16</td></tr><tr><td>Cash received from options exercised</td><td>79</td><td>118</td><td>125</td></tr><tr><td>Tax benefit realized on options exercised</td><td>11</td><td>17</td><td>35</td></tr><tr><td>Aggregate intrinsic value of options exercised</td><td>71</td><td>108</td><td>189</td></tr></table>

We use an option pricing model to estimate the fair value of options granted. The model takes into account the contractual term of the stock option, expected volatility, dividend yield, and the risk-free interest rate. Expected volatility is based on the implied volatility of publicly-traded options on CSC's stock. Dividend yield is based on the average historical CSC dividend yield. The risk-free interest rate is based on the yield of a U.S. Treasury zero-coupon issue with a remaining term similar to the contractual term of the option. We use historical option exercise data, which includes employee termination data, to estimate the probability of future option exercises. The assumptions used to value the options granted during the years presented and their expected lives were as follows:

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Weighted-average expected dividend yield</td><td>2.08%</td><td>1.85%</td><td>1.42%</td></tr><tr><td>Weighted-average expected volatility</td><td>36%</td><td>30%</td><td>33%</td></tr><tr><td>Weighted-average risk-free interest rate</td><td>1.0%</td><td>2.5%</td><td>3.0%</td></tr><tr><td>Expected life (in years)</td><td>4.3 - 5.9</td><td>4.2 - 5.9</td><td>4.0 - 5.2</td></tr></table>

## Restricted Stock Units

Restricted stock units are awards that entitle the holder to receive shares of CSC’s common stock following a vesting period. Restricted stock units are restricted from transfer or sale and generally vest annually over a one- to four-year period, while performance-based restricted stock units also require the Company achieve certain financial or other measures prior to vesting. The fair value of restricted stock units is based on the market price of the Company’s stock on the date of grant. The grant date fair value is amortized to compensation expense on a straight-line basis over the requisite service period. The fair value of the restricted stock units that vested during each of the years 2020, 2019, and 2018 was $175 million, $123 million, and $166 million, respectively.

The Company’s restricted stock units activity is summarized below:

<table><tr><td></td><td>Number of Units (In millions)</td><td>Weighted-Average Grant Date Fair Value per Unit</td></tr><tr><td>Outstanding at December 31, 2019</td><td>8</td><td>42.93</td></tr><tr><td>Converted TD Ameritrade restricted stock units</td><td>4</td><td>36.94</td></tr><tr><td>Granted</td><td>3</td><td>39.26</td></tr><tr><td>Vested</td><td>(5)</td><td>39.78</td></tr><tr><td>Forfeited \( ^{(1)} \)</td><td>—</td><td>41.13</td></tr><tr><td>Outstanding at December 31, 2020</td><td>10</td><td>40.85</td></tr></table>

 \( ^{(1)} \) Number of units was less than 500 thousand.

## Retirement and Deferred Compensation Plans

Employees can participate in Schwab’s qualified retirement plan, the SchwabPlan Retirement Savings and Investment Plan. The Company may match certain employee contributions or make additional contributions to this plan at its discretion. The Company’s total expense was $136 million, $118 million, and $105 million in 2020, 2019, and 2018, respectively.



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Schwab’s deferred compensation plan for officers permits participants to defer the receipt of certain cash compensation. The deferred compensation plan for non-employee directors permits participants to defer receipt of all or a portion of their director fees and to receive either a grant of stock options, or upon ceasing service as a director, the number of shares of CSC’s common stock that would have resulted from investing the deferred fee amount into CSC’s common stock. The deferred compensation liability was $176 million and $164 million at December 31, 2020 and 2019, respectively.

Effective upon the completion of the TD Ameritrade acquisition on October 6, 2020, TD Ameritrade’s 401(k) and deferred profit-sharing plans were terminated and TD Ameritrade employees were eligible to participate in the SchwabPlan Retirement Savings and Investment Plan. As of December 31, 2020, there were no TD Ameritrade participants in Schwab’s deferred compensation plan.

## FC Career Achievement Plan

The FC career achievement plan is a noncontributory, unfunded, nonqualified plan for eligible FCs. An FC is eligible for earned cash payments after retirement contingent upon meeting certain performance levels, tenure, age, and client transitioning requirements. Allocations to the plan are calculated annually based on performance levels achieved and eligible compensation and are subject to general creditors of the Company. Full vesting occurs when an FC reaches 60 years of age and has at least ten years of service with the Company.

The following table presents the changes in projected benefit obligation:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Projected benefit obligation at beginning of year</td><td>$     83</td><td>$     56</td></tr><tr><td>Benefit cost (1)</td><td>17</td><td>13</td></tr><tr><td>Actuarial (gain)/loss (2)</td><td>(8)</td><td>14</td></tr><tr><td>Projected benefit obligation at end of year (3)</td><td>$     92</td><td>$     83</td></tr></table>

(1) Includes service cost and interest cost, which are recognized in compensation and benefits expense and other expense, respectively, in the consolidated statements of income.

(2) Actuarial (gain)/loss is reflected in the consolidated statements of comprehensive income and is included in AOCI on the consolidated balance sheets.

(3) This amount is recognized as a liability in accrued expenses and other liabilities on the consolidated balance sheets.

## 22. Taxes on Income

The components of taxes on income are as follows:

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Current:</td><td></td><td></td><td></td></tr><tr><td>Federal</td><td>$ 967</td><td>$ 958</td><td>$ 847</td></tr><tr><td>State</td><td>172</td><td>184</td><td>159</td></tr><tr><td>Total current</td><td>1,139</td><td>1,142</td><td>1,006</td></tr><tr><td>Deferred:</td><td></td><td></td><td></td></tr><tr><td>Federal</td><td>(113)</td><td>3</td><td>42</td></tr><tr><td>State</td><td>(25)</td><td>(1)</td><td>7</td></tr><tr><td>Total deferred</td><td>(138)</td><td>2</td><td>49</td></tr><tr><td>Taxes on income</td><td>$ 1,001</td><td>$ 1,144</td><td>$ 1,055</td></tr></table>



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The temporary differences that created deferred tax assets and liabilities are detailed below:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Deferred tax assets:</td><td></td><td></td></tr><tr><td>Employee compensation, severance, and benefits</td><td>$ 271</td><td>$ 154</td></tr><tr><td>Operating lease liabilities</td><td>249</td><td>159</td></tr><tr><td>Reserves and allowances</td><td>70</td><td>14</td></tr><tr><td>Debt fair value remeasurement</td><td>67</td><td>—</td></tr><tr><td>State and local taxes</td><td>37</td><td>22</td></tr><tr><td>Net operating loss carryforwards</td><td>8</td><td>6</td></tr><tr><td>Total deferred tax assets</td><td>702</td><td>355</td></tr><tr><td>Valuation allowance</td><td>(8)</td><td>(3)</td></tr><tr><td>Deferred tax assets — net of valuation allowance</td><td>694</td><td>352</td></tr><tr><td>Deferred tax liabilities:</td><td></td><td></td></tr><tr><td>Amortization of acquired intangible assets</td><td>(1,954)</td><td>(51)</td></tr><tr><td>Net unrealized gain on available for sale securities</td><td>(1,686)</td><td>(28)</td></tr><tr><td>Operating lease ROU assets</td><td>(233)</td><td>(146)</td></tr><tr><td>Capitalized internal-use software development costs</td><td>(101)</td><td>(97)</td></tr><tr><td>Capitalized contract costs</td><td>(72)</td><td>(68)</td></tr><tr><td>Equipment, office facilities, and property</td><td>(69)</td><td>(62)</td></tr><tr><td>Other</td><td>(41)</td><td>(10)</td></tr><tr><td>Total deferred tax liabilities</td><td>(4,156)</td><td>(462)</td></tr><tr><td>Deferred tax asset/(liability) — net (1)</td><td>$ (3,462)</td><td>$ (110)</td></tr></table>

(1) Amounts are included in accrued expenses and other liabilities on the consolidated balance sheets at December 31, 2020 and 2019.

A reconciliation of the federal statutory income tax rate to the effective income tax rate is as follows:

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Federal statutory income tax rate</td><td>21.0%</td><td>21.0%</td><td>21.0%</td></tr><tr><td>State income taxes, net of federal tax benefit</td><td>3.2</td><td>3.2</td><td>3.0</td></tr><tr><td>Equity compensation benefit</td><td>(0.3)</td><td>(0.5)</td><td>(1.0)</td></tr><tr><td>Other</td><td>(0.6)</td><td>(0.1)</td><td>0.1</td></tr><tr><td>Effective income tax rate</td><td>23.3%</td><td>23.6%</td><td>23.1%</td></tr></table>

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Balance at beginning of year</td><td>$ 101</td><td>$ 112</td></tr><tr><td>Additions for tax positions related to the current year</td><td>15</td><td>3</td></tr><tr><td>Additions for tax positions related to prior years</td><td>3</td><td>4</td></tr><tr><td>Additions for current year acquisitions</td><td>200</td><td>—</td></tr><tr><td>Reductions for tax positions related to prior years</td><td>(7)</td><td>(2)</td></tr><tr><td>Reductions due to lapse of statute of limitations</td><td>(24)</td><td>(14)</td></tr><tr><td>Reductions for settlements with tax authorities</td><td>(40)</td><td>(2)</td></tr><tr><td>Balance at end of year</td><td>$ 248</td><td>$ 101</td></tr></table>

Unrecognized tax benefits totaled $248 million and $101 million as of December 31, 2020 and 2019, respectively, $202 million and $97 million of which if recognized, would affect the annual effective tax rate.



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Interest and penalties were accrued related to unrecognized tax benefits in tax expense. At December 31, 2020 and 2019, we had accrued approximately $58 million and $11 million, respectively, for the payment of interest and penalties.

The Company and its subsidiaries are subject to routine examinations by the respective federal, state, and applicable local jurisdictions’ taxing authorities. Federal returns for 2017 through 2019 remain subject to examination. The years open to examination by state and local governments vary by jurisdiction.

## 23. Regulatory Requirements

CSC is a savings and loan holding company and is subject to examination, supervision, and regulation by the Federal Reserve. During 2020, CSB, CSC’s primary depository institution subsidiary, converted to a Texas-chartered state savings bank and became a member of the Federal Reserve system. CSB is subject to examination, supervision, and regulation by the Federal Reserve, the TDSML, the FDIC as its deposit insurer, and the CFPB. CSC is required to serve as a source of strength for CSB.

CSB is subject to various requirements and restrictions under federal and state laws, including regulatory capital requirements and requirements that restrict and govern the terms of affiliate transactions, such as extensions of credit to, or asset purchases from CSC or its other subsidiaries by CSB. In addition, CSB is required to provide notice to and may be required to obtain approval of the Federal Reserve and the TDSML to declare dividends to CSC. The federal banking agencies have broad powers to enforce these regulations, including the power to terminate deposit insurance, impose substantial fines and other civil and criminal penalties, and appoint a conservator or receiver. Under the prompt corrective action provisions of the Federal Deposit Insurance Act, CSB could be subject to restrictive actions if it were to fall within one of the lowest three of five capital categories. CSC and CSB are required to maintain minimum capital levels as specified in federal banking regulations. Failure to meet the minimum levels could result in certain mandatory, and possibly additional discretionary actions by the regulators that, if undertaken, could have a direct material effect on CSC and CSB. At December 31, 2020, both CSC and CSB met all of their respective capital requirements.



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The regulatory capital and ratios for CSC (consolidated) and CSB are as follows:

<table><tr><td rowspan="2">December 31, 2020</td><td colspan="2">Actual (1)</td><td colspan="2">Minimum to be Well Capitalized</td><td colspan="2">Minimum Capital Requirement</td></tr><tr><td>Amount</td><td>Ratio</td><td>Amount</td><td>Ratio</td><td>Amount</td><td>Ratio (2)</td></tr><tr><td>CSC</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Common Equity Tier 1 Risk-Based Capital</td><td>$ 22,916</td><td>18.5%</td><td>N/A</td><td></td><td>$ 5,575</td><td>4.5%</td></tr><tr><td>Tier 1 Risk-Based Capital</td><td>30,649</td><td>24.7%</td><td>N/A</td><td></td><td>7,433</td><td>6.0%</td></tr><tr><td>Total Risk-Based Capital</td><td>30,688</td><td>24.8%</td><td>N/A</td><td></td><td>9,910</td><td>8.0%</td></tr><tr><td>Tier 1 Leverage</td><td>30,649</td><td>6.3%</td><td>N/A</td><td></td><td>19,396</td><td>4.0%</td></tr><tr><td>Supplementary Leverage Ratio</td><td>30,649</td><td>6.2%</td><td>N/A</td><td></td><td>14,744</td><td>3.0%</td></tr><tr><td>CSB</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Common Equity Tier 1 Risk-Based Capital</td><td>$ 17,526</td><td>19.2%</td><td>$ 5,919</td><td>6.5%</td><td>$ 4,098</td><td>4.5%</td></tr><tr><td>Tier 1 Risk-Based Capital</td><td>17,526</td><td>19.2%</td><td>7,285</td><td>8.0%</td><td>5,464</td><td>6.0%</td></tr><tr><td>Total Risk-Based Capital</td><td>17,558</td><td>19.3%</td><td>9,106</td><td>10.0%</td><td>7,285</td><td>8.0%</td></tr><tr><td>Tier 1 Leverage</td><td>17,526</td><td>5.5%</td><td>15,979</td><td>5.0%</td><td>12,783</td><td>4.0%</td></tr><tr><td>Supplementary Leverage Ratio</td><td>17,526</td><td>5.4%</td><td>N/A</td><td>N/A</td><td>9,763</td><td>3.0%</td></tr><tr><td>December 31, 2019</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>CSC</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Common Equity Tier 1 Risk-Based Capital</td><td>$ 17,660</td><td>19.5%</td><td>N/A</td><td></td><td>$ 4,073</td><td>4.5%</td></tr><tr><td>Tier 1 Risk-Based Capital</td><td>20,453</td><td>22.6%</td><td>N/A</td><td></td><td>5,431</td><td>6.0%</td></tr><tr><td>Total Risk-Based Capital</td><td>20,472</td><td>22.6%</td><td>N/A</td><td></td><td>7,241</td><td>8.0%</td></tr><tr><td>Tier 1 Leverage</td><td>20,453</td><td>7.3%</td><td>N/A</td><td></td><td>11,189</td><td>4.0%</td></tr><tr><td>Supplementary Leverage Ratio</td><td>20,453</td><td>7.1%</td><td>N/A</td><td></td><td>8,604</td><td>3.0%</td></tr><tr><td>CSB</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Common Equity Tier 1 Risk-Based Capital</td><td>$ 14,819</td><td>20.7%</td><td>$ 4,649</td><td>6.5%</td><td>$ 3,218</td><td>4.5%</td></tr><tr><td>Tier 1 Risk-Based Capital</td><td>14,819</td><td>20.7%</td><td>5,722</td><td>8.0%</td><td>4,291</td><td>6.0%</td></tr><tr><td>Total Risk-Based Capital</td><td>14,837</td><td>20.7%</td><td>7,152</td><td>10.0%</td><td>5,722</td><td>8.0%</td></tr><tr><td>Tier 1 Leverage</td><td>14,819</td><td>7.1%</td><td>10,486</td><td>5.0%</td><td>8,389</td><td>4.0%</td></tr><tr><td>Supplementary Leverage Ratio</td><td>14,819</td><td>6.8%</td><td>N/A</td><td>N/A</td><td>6,497</td><td>3.0%</td></tr></table>

(1) In the interagency regulatory capital and liquidity rules adopted in October 2019, Category III banking organizations such as CSC were given the ability to opt-out of the inclusion of AOCI in regulatory capital, and CSC made this opt-out election as of January 1, 2020. Therefore, AOCI is excluded from the amounts and ratios presented as of December 31, 2020. In 2019, CSC and CSB were required to include all components of AOCI in regulatory capital; the amounts and ratios for December 31, 2019 are presented on this basis.

(2) Under the Basel III capital rule, CSC and CSB are also required to maintain a capital conservation buffer and a countercyclical capital buffer above the regulatory minimum risk-based capital ratios. The capital conservation buffer and countercyclical buffer were 2.5% and zero percent, respectively, for both periods presented. If either buffer falls below the minimum requirement, the Company would be subject to limits on capital distributions and discretionary bonus payments to executive officers. At December 31, 2020, the minimum capital requirement plus capital conservation buffer and countercyclical capital buffer for Common Equity Tier 1 Risk-Based Capital, Tier 1 Risk-Based Capital, and Total Risk-Based Capital ratios were 7.0%, 8.5%, and 10.5%, respectively.

N/A Not applicable.

Based on its regulatory capital ratios at December 31, 2020, CSB is considered well capitalized (the highest category) under its respective regulatory capital rules. There are no conditions or events since December 31, 2020 that management believes have changed CSB’s capital category.

Effective March 26, 2020, the Federal Reserve eliminated a requirement that depository institutions maintain reserve balances at the Federal Reserve based on deposits considered to be transaction accounts. CSB’s average required reserve pursuant to this regulation was $1.5 billion in 2019. In 2018, the Company established Charles Schwab Trust Bank (Trust Bank) as a Nevada state-chartered savings bank to provide certain trust and custody services. At December 31, 2020, the balance sheets of CSPB and Trust Bank consisted primarily of investment securities, and the entities held total assets of $31.6 billion and $12.5 billion, respectively. Based on their regulatory capital ratios, at December 31, 2020, CSPB and Trust Bank are considered well capitalized under their respective regulatory capital rules.



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

During 2020, CS&Co registered as an FCM with the CFTC, and subsequently, Charles Schwab Futures, Inc., a wholly-owned subsidiary of CSC, transferred its futures business and all of its assets and liabilities to CS&Co. This transfer was accounted for as a common control transaction and did not have an impact on the consolidated financial statements.

As a securities broker-dealer, CS&Co is subject to the SEC’s Uniform Net Capital Rule, and as an FCM, CS&Co is also subject to net capital requirements under CFTC Regulation 1.17 under the Commodity Exchange Act. CS&Co computes net capital under the alternative method permitted by the Uniform Net Capital Rule, which requires the maintenance of minimum net capital, as defined, of the greater of 2% of aggregate debit balances arising from client transactions or a minimum dollar requirement, which is based on the type of business conducted by CS&Co. CFTC Regulation 1.17 requires maintenance of adjusted net capital equal to or in excess of the greater of (1) $1.0 million; (2) its futures risk-based capital requirement, equal to 8% of the total risk margin requirement for all futures positions carried by the FCM in client and nonclient accounts; (3) the amount of adjusted net capital required by a registered futures association of which it is a member; or (4) for securities brokers and dealers, the amount of net capital required by the Uniform Net Capital Rule.

Certain subsidiaries of TDA Holding are subject to regulatory capital requirements, including TDAC and TD Ameritrade, Inc. TDAC and TD Ameritrade, Inc. are subject to the SEC’s Uniform Net Capital Rule and compute net capital under the alternative method. TDAC is required to maintain net capital of the greater of $1.5 million, which is based on the type of business conducted by the broker-dealer, or 2% of aggregate debit balances arising from client transactions. TD Ameritrade, Inc. is required to maintain minimum net capital, as defined, as the greater of 2% of aggregate debit balances arising from client transactions or a minimum dollar requirement of $250,000, which is based on the type of business conducted by the broker-dealer.

Under the alternative method, a broker-dealer may not repay subordinated borrowings, pay cash dividends, or make any unsecured advances or loans if such payment would result in a net capital amount of less than 5% of aggregate debit balances or less than 120% of its minimum dollar requirement.

Net capital and net capital requirements for CS&Co, TDAC, and TD Ameritrade, Inc., are as follows:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>CS&amp;Co</td><td></td><td></td></tr><tr><td>Net capital</td><td>$ 3,117</td><td>$ 3,700</td></tr><tr><td>Minimum dollar requirement</td><td>1.000</td><td>0.250</td></tr><tr><td>2% of aggregate debit balances</td><td>616</td><td>446</td></tr><tr><td>Net capital in excess of required net capital</td><td>$ 2,501</td><td>$ 3,254</td></tr><tr><td>TDAC</td><td></td><td></td></tr><tr><td>Net capital</td><td>$ 4,040</td><td>N/A</td></tr><tr><td>Minimum dollar requirement</td><td>1.500</td><td>N/A</td></tr><tr><td>2% of aggregate debit balances</td><td>748</td><td>N/A</td></tr><tr><td>Net capital in excess of required net capital</td><td>$ 3,292</td><td>N/A</td></tr><tr><td>TD Ameritrade, Inc.</td><td></td><td></td></tr><tr><td>Net capital</td><td>$ 350</td><td>N/A</td></tr><tr><td>Minimum dollar requirement</td><td>0.250</td><td>N/A</td></tr><tr><td>2% of aggregate debit balances</td><td>—</td><td>N/A</td></tr><tr><td>Net capital in excess of required net capital</td><td>$ 350</td><td>N/A</td></tr></table>

N/A Not applicable. Net capital amounts and requirements are not presented for TDAC and TD Ameritrade, Inc. prior to the acquisition of TD Ameritrade.

Pursuant to the SEC’s Customer Protection Rule and other applicable regulations, Schwab had cash and investments segregated for the exclusive benefit of clients at December 31, 2020. The SEC’s Customer Protection Rule requires broker-dealers to segregate client fully-paid securities and cash balances not collateralizing margin positions and not swept to money market funds or bank deposit accounts. Amounts included in cash and investments segregated and on deposit for regulatory purposes represent actual balances on deposit, whereas cash and investments required to be segregated and on deposit for regulatory purposes at December 31, 2020 for CS&Co totaled $39.2 billion and for TDAC totaled $14.5 billion. As of January 5, 2021, CS&Co had deposited $4.8 billion of cash and qualified securities into its segregated reserve.



# THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

accounts. As of January 4, 2021, TDAC had withdrawn $164 million of cash and qualified securities from its segregated reserve accounts. Cash and investments required to be segregated and on deposit for regulatory purposes at December 31, 2019 for CS&C to totaled $23.0 billion. Cash and cash equivalents included in cash and investments segregated and on deposit for regulatory purposes are presented as part of Schwab’s cash balances in the consolidated statements of cash flows.

## 24. Segment Information

Schwab’s two reportable segments are Investor Services and Advisor Services. Schwab structures the operating segments according to its clients and the services provided to those clients. The Investor Services segment provides retail brokerage and banking services to individual investors, and retirement plan services, as well as other corporate brokerage services, to businesses and their employees. The Advisor Services segment provides custodial, trading, banking, and support services, as well as retirement business services, to independent RIAs, independent retirement advisors, and recordkeepers. Revenues and expenses are attributed to the two segments based on which segment services the client.

The Company integrated its business and asset acquisitions during 2020 into its two existing reportable segments. Revenues and expenses from our acquisition of USAA-IMCO are allocated to Investor Services only; revenues and expenses from TD Ameritrade and our other 2020 acquisitions are attributed to Investor Services and Advisor Services based on which segment services the client. See Note 3 for more information regarding business acquisitions.

The accounting policies of the segments are the same as those described in Note 2. For the computation of its segment information, Schwab utilizes an activity-based costing model to allocate traditional income statement line item expenses (e.g., compensation and benefits, depreciation and amortization, and professional services) to the business activities driving segment expenses (e.g., client service, opening new accounts, or business development) and a funds transfer pricing methodology to allocate certain revenues.

Management evaluates the performance of the segments on a pre-tax basis. Segment assets and liabilities are not used for evaluating segment performance or in deciding how to allocate resources to segments. There are no revenues from transactions between the segments.

Financial information for the segments is presented in the following table:

<table><tr><td rowspan="2">Year Ended December 31,</td><td colspan="4">Investor Services</td><td colspan="4">Advisor Services</td><td colspan="4">Total</td></tr><tr><td>2020</td><td>2019</td><td>2018</td><td>2020</td><td>2019</td><td>2018</td><td>2020</td><td>2019</td><td>2020</td><td>2019</td><td>2018</td><td></td></tr><tr><td>Net Revenues</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net interest revenue</td><td>$ 4,391</td><td>$ 4,685</td><td>$ 4,341</td><td>$ 1,722</td><td>$ 1,831</td><td>$ 1,482</td><td>$ 6,113</td><td>$ 6,516</td><td>$ 5,823</td><td></td><td></td><td></td></tr><tr><td>Asset management and administration fees</td><td>2,544</td><td>2,289</td><td>2,260</td><td>931</td><td>922</td><td>969</td><td>3,475</td><td>3,211</td><td>3,229</td><td></td><td></td><td></td></tr><tr><td>Trading revenue \( ^{(1)} \)</td><td>1,156</td><td>503</td><td>604</td><td>260</td><td>249</td><td>298</td><td>1,416</td><td>752</td><td>902</td><td></td><td></td><td></td></tr><tr><td>Bank deposit account fees</td><td>255</td><td>—</td><td>—</td><td>100</td><td>—</td><td>—</td><td>355</td><td>—</td><td>—</td><td></td><td></td><td></td></tr><tr><td>Other \( ^{(1)} \)</td><td>262</td><td>146</td><td>116</td><td>70</td><td>96</td><td>62</td><td>332</td><td>242</td><td>178</td><td></td><td></td><td></td></tr><tr><td>Total net revenues</td><td>8,608</td><td>7,623</td><td>7,321</td><td>3,083</td><td>3,098</td><td>2,811</td><td>11,691</td><td>10,721</td><td>10,132</td><td></td><td></td><td></td></tr><tr><td>Expenses Excluding Interest</td><td>5,529</td><td>4,284</td><td>4,145</td><td>1,862</td><td>1,589</td><td>1,425</td><td>7,391</td><td>5,873</td><td>5,570</td><td></td><td></td><td></td></tr><tr><td>Income before taxes on income</td><td>$ 3,079</td><td>$ 3,339</td><td>$ 3,176</td><td>$ 1,221</td><td>$ 1,509</td><td>$ 1,386</td><td>$ 4,300</td><td>$ 4,848</td><td>$ 4,562</td><td></td><td></td><td></td></tr><tr><td>Capital expenditures</td><td>$ 535</td><td>$ 507</td><td>$ 390</td><td>$ 206</td><td>$ 246</td><td>$ 186</td><td>$ 741</td><td>$ 753</td><td>$ 576</td><td></td><td></td><td></td></tr><tr><td>Depreciation and amortization  \( ^{(2)} \)</td><td>$ 288</td><td>$ 216</td><td>$ 158</td><td>$ 126</td><td>$ 106</td><td>$ 119</td><td>$ 414</td><td>$ 322</td><td>$ 277</td><td></td><td></td><td></td></tr><tr><td>Amortization of acquired intangible assets  \( ^{(2)} \)</td><td>$ 149</td><td>$ 26</td><td>$ 28</td><td>$ 41</td><td>$ 1</td><td>$ 1</td><td>$ 190</td><td>$ 27</td><td>$ 29</td><td></td><td></td><td></td></tr></table>

(1) Beginning in 2020, order flow revenue was reclassified from other revenue to trading revenue. Prior period amounts have been reclassified to reflect this change.

(2) Beginning in 2020, amortization of acquired intangible assets was reclassified from depreciation and amortization. Prior periods have been reclassified to reflect this change.



# THE CHARLES SCHWAB CORPORATION

# Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## 25. Earnings Per Common Share

EPS is computed using the two-class method. Preferred stock dividends, and undistributed earnings and dividends allocated to participating securities are subtracted from net income in determining net income available to common stockholders. Basic EPS is computed by dividing net income available to common stockholders by the weighted-average number of common shares outstanding during the period. Diluted EPS is calculated similar to basic EPS except that the numerator and denominator are adjusted as necessary for any effects of dilutive potential common shares, which include, if dilutive, outstanding stock options and non-vested restricted stock units.

For the year ended December 31, 2020, the Company had voting and nonvoting common stock outstanding. Since the rights of the voting and nonvoting common stock are identical, except with respect to voting, the net income of the Company has been allocated on a proportionate basis to the two classes. Diluted earnings per share is calculated using the treasury stock method for outstanding stock options and non-vested restricted stock units and the if-converted method for nonvoting common stock. The if-converted method assumes conversion of all nonvoting common stock to common stock.

EPS under the basic and diluted computations for both common stock and nonvoting common stock are as follows:

<table><tr><td rowspan="2">Year Ended December 31,</td><td colspan="2">2020</td><td colspan="2">2019</td><td colspan="2">2018</td></tr><tr><td>Common Stock</td><td>Common Stock Nonvoting (1)</td><td>Common Stock</td><td>Common Stock Nonvoting (1)</td><td>Common Stock</td><td>N/A Stock Nonvoting (1)</td></tr><tr><td>Basic earnings per share:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Numerator</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net income</td><td>$ 3,255</td><td>$ 44</td><td>$ 3,704</td><td>N/A</td><td>$ 3,507</td><td>N/A</td></tr><tr><td>Preferred stock dividends and other (2)</td><td>(253)</td><td>(3)</td><td>(178)</td><td>N/A</td><td>(178)</td><td>N/A</td></tr><tr><td>Net income available to common stockholders</td><td>$ 3,002</td><td>$ 41</td><td>$ 3,526</td><td>N/A</td><td>$ 3,329</td><td>N/A</td></tr><tr><td>Denominator</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Weighted-average common shares outstanding — basic</td><td>1,410</td><td>19</td><td>1,311</td><td>N/A</td><td>1,348</td><td>N/A</td></tr><tr><td>Basic earnings per share</td><td>$ 2.13</td><td>$ 2.13</td><td>$ 2.69</td><td>N/A</td><td>$ 2.47</td><td>N/A</td></tr><tr><td>Diluted earnings per share:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Numerator</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Net income available to common stockholders</td><td>$ 3,002</td><td>$ 41</td><td>$ 3,526</td><td>N/A</td><td>$ 3,329</td><td>N/A</td></tr><tr><td>Reallocation of net income available to common stockholders as a result of conversion of nonvoting to voting shares</td><td>41</td><td>—</td><td>N/A</td><td>N/A</td><td>N/A</td><td>N/A</td></tr><tr><td>Allocation of net income available to common stockholders:</td><td>$ 3,043</td><td>$ 41</td><td>$ 3,526</td><td>N/A</td><td>$ 3,329</td><td>N/A</td></tr><tr><td>Denominator</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Weighted-average common shares outstanding — basic</td><td>1,410</td><td>19</td><td>1,311</td><td>N/A</td><td>1,348</td><td>N/A</td></tr><tr><td>Conversion of nonvoting shares to voting shares</td><td>19</td><td>—</td><td>N/A</td><td>N/A</td><td>N/A</td><td>N/A</td></tr><tr><td>Common stock equivalent shares related to stock incentive plans</td><td>6</td><td>—</td><td>9</td><td>N/A</td><td>13</td><td>N/A</td></tr><tr><td>Weighted-average common shares outstanding — diluted (3)</td><td>1,435</td><td>19</td><td>1,320</td><td>N/A</td><td>1,361</td><td>N/A</td></tr><tr><td>Diluted earnings per share</td><td>$ 2.12</td><td>$ 2.12</td><td>$ 2.67</td><td>N/A</td><td>$ 2.45</td><td>N/A</td></tr></table>

(1) Nonvoting common stock was issued on October 6, 2020 in conjunction with the acquisition of TD Ameritrade. As such, nonvoting common stock is not applicable for the basic and diluted EPS computations in 2019 and 2018.

(2) Includes preferred stock dividends and undistributed earnings and dividends allocated to non-vested restricted stock units.

(3) Antidilutive stock options and restricted stock units excluded from the calculation of diluted EPS totaled 22 million, 21 million, and 18 million in 2020, 2019, and 2018, respectively.

N/A Not applicable.



## 26. The Charles Schwab Corporation – Parent Company Only Financial Statements

## Condensed Statements of Income

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Interest revenue</td><td>$ 38</td><td>$ 119</td><td>$ 88</td></tr><tr><td>Interest expense</td><td>(273)</td><td>(248)</td><td>(184)</td></tr><tr><td>Net interest expense</td><td>(235)</td><td>(129)</td><td>(96)</td></tr><tr><td>Trading revenue</td><td>1</td><td>—</td><td>—</td></tr><tr><td>Other revenue</td><td>(1)</td><td>(1)</td><td>1</td></tr><tr><td>Expenses Excluding Interest:</td><td></td><td></td><td></td></tr><tr><td>Professional services</td><td>(68)</td><td>(24)</td><td>(6)</td></tr><tr><td>Other expenses excluding interest</td><td>(85)</td><td>(83)</td><td>(79)</td></tr><tr><td>Loss before income tax benefit and equity in net income of subsidiaries</td><td>(388)</td><td>(237)</td><td>(180)</td></tr><tr><td>Income tax benefit/(expense)</td><td>45</td><td>(9)</td><td>20</td></tr><tr><td>Loss before equity in net income of subsidiaries</td><td>(343)</td><td>(246)</td><td>(160)</td></tr><tr><td>Equity in net income of subsidiaries:</td><td></td><td></td><td></td></tr><tr><td>Equity in undistributed net income/(distributions in excess of net income) of subsidiaries</td><td>2,476</td><td>(1,198)</td><td>2,590</td></tr><tr><td>Dividends from bank subsidiaries</td><td>—</td><td>4,915</td><td>750</td></tr><tr><td>Dividends from non-bank subsidiaries</td><td>1,166</td><td>233</td><td>327</td></tr><tr><td>Net Income</td><td>3,299</td><td>3,704</td><td>3,507</td></tr><tr><td>Preferred stock dividends and other (1)</td><td>256</td><td>178</td><td>178</td></tr><tr><td>Net Income Available to Common Stockholders</td><td>$ 3,043</td><td>$ 3,526</td><td>$ 3,329</td></tr></table>

(1) Includes preferred stock dividends and undistributed earnings and dividends allocated to non-vested restricted stock units.

## Condensed Balance Sheets

<table><tr><td>December 31,</td><td>2020</td><td>2019</td></tr><tr><td>Assets</td><td></td><td></td></tr><tr><td>Cash and cash equivalents</td><td>$ 4,654</td><td>$ 2,839</td></tr><tr><td>Receivables from subsidiaries</td><td>1,260</td><td>1,085</td></tr><tr><td>Available for sale securities</td><td>4,982</td><td>1,743</td></tr><tr><td>Held to maturity securities</td><td>—</td><td>224</td></tr><tr><td>Investment in non-bank subsidiaries</td><td>29,550</td><td>7,090</td></tr><tr><td>Investment in bank subsidiaries</td><td>25,548</td><td>16,325</td></tr><tr><td>Other assets</td><td>371</td><td>304</td></tr><tr><td>Total assets</td><td>$ 66,365</td><td>$ 29,610</td></tr><tr><td>Liabilities and Stockholders&#x27; Equity</td><td></td><td></td></tr><tr><td>Accrued expenses and other liabilities</td><td>$ 458</td><td>$ 430</td></tr><tr><td>Payables to subsidiaries</td><td>34</td><td>5</td></tr><tr><td>Long-term debt</td><td>9,813</td><td>7,430</td></tr><tr><td>Total liabilities</td><td>10,305</td><td>7,865</td></tr><tr><td>Stockholders&#x27; equity</td><td>56,060</td><td>21,745</td></tr><tr><td>Total liabilities and stockholders&#x27; equity</td><td>$ 66,365</td><td>$ 29,610</td></tr></table>



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

## (Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## Condensed Statements of Cash Flows

<table><tr><td>Year Ended December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Cash Flows from Operating Activities</td><td></td><td></td><td></td></tr><tr><td>Net income</td><td>$ 3,299</td><td>$ 3,704</td><td>$ 3,507</td></tr><tr><td>Adjustments to reconcile net income to net cash provided by (used for) operating activities:</td><td></td><td></td><td></td></tr><tr><td>Dividends in excess of (equity in undistributed) earnings of subsidiaries</td><td>(2,476)</td><td>1,198</td><td>(2,590)</td></tr><tr><td>Other</td><td>41</td><td>9</td><td>13</td></tr><tr><td>Net change in:</td><td></td><td></td><td></td></tr><tr><td>Other assets</td><td>(65)</td><td>57</td><td>(5)</td></tr><tr><td>Accrued expenses and other liabilities</td><td>34</td><td>34</td><td>28</td></tr><tr><td>Net cash provided by (used for) operating activities</td><td>833</td><td>5,002</td><td>953</td></tr><tr><td>Cash Flows from Investing Activities</td><td></td><td></td><td></td></tr><tr><td>Due from (to) subsidiaries — net</td><td>46</td><td>(122)</td><td>408</td></tr><tr><td>Increase in investments in subsidiaries</td><td>(2,172)</td><td>(1,783)</td><td>(1,188)</td></tr><tr><td>Repayments (Advances) of subordinated loan to CS&amp;Co</td><td>—</td><td>185</td><td>(185)</td></tr><tr><td>Purchases of available for sale securities</td><td>(5,397)</td><td>(1,141)</td><td>(1,751)</td></tr><tr><td>Proceeds from sales of available for sale securities</td><td>2</td><td>181</td><td>—</td></tr><tr><td>Principal payments on available for sale securities</td><td>2,395</td><td>994</td><td>573</td></tr><tr><td>Other investing activities</td><td>—</td><td>—</td><td>(5)</td></tr><tr><td>Net cash provided by (used for) investing activities</td><td>(5,126)</td><td>(1,686)</td><td>(2,148)</td></tr><tr><td>Cash Flows from Financing Activities</td><td></td><td></td><td></td></tr><tr><td>Issuance of long-term debt</td><td>3,070</td><td>593</td><td>3,024</td></tr><tr><td>Repayment of long-term debt</td><td>(700)</td><td>—</td><td>(900)</td></tr><tr><td>Repurchases of common stock</td><td>—</td><td>(2,220)</td><td>(1,000)</td></tr><tr><td>Net proceeds from preferred stock offerings</td><td>4,940</td><td>—</td><td>—</td></tr><tr><td>Dividends paid</td><td>(1,280)</td><td>(1,060)</td><td>(787)</td></tr><tr><td>Proceeds from stock options exercised and other</td><td>79</td><td>118</td><td>125</td></tr><tr><td>Other financing activities</td><td>(1)</td><td>—</td><td>—</td></tr><tr><td>Net cash provided by (used for) financing activities</td><td>6,108</td><td>(2,569)</td><td>462</td></tr><tr><td>Increase (Decrease) in Cash and Cash Equivalents</td><td>1,815</td><td>747</td><td>(733)</td></tr><tr><td>Cash and Cash Equivalents at Beginning of Year</td><td>2,839</td><td>2,092</td><td>2,825</td></tr><tr><td>Cash and Cash Equivalents at End of Year</td><td>$ 4,654</td><td>$ 2,839</td><td>$ 2,092</td></tr></table>



## THE CHARLES SCHWAB CORPORATION

## Notes to Consolidated Financial Statements

(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

## 27. Quarterly Financial Information (Unaudited)

<table><tr><td></td><td>Fourth Quarter(1)</td><td>Third Quarter</td><td>Second Quarter</td><td>First Quarter</td></tr><tr><td>Year Ended December 31, 2020:</td><td></td><td></td><td></td><td></td></tr><tr><td>Total net revenues</td><td>$ 4,176</td><td>$ 2,448</td><td>$ 2,450</td><td>$ 2,617</td></tr><tr><td>Total expenses excluding interest</td><td>$ 2,700</td><td>$ 1,559</td><td>$ 1,562</td><td>$ 1,570</td></tr><tr><td>Net income</td><td>$ 1,135</td><td>$ 698</td><td>$ 671</td><td>$ 795</td></tr><tr><td>Net income available to common stockholders</td><td>$ 1,050</td><td>$ 615</td><td>$ 621</td><td>$ 757</td></tr><tr><td>Weighted-average common shares outstanding — Basic</td><td>1,848</td><td>1,289</td><td>1,288</td><td>1,287</td></tr><tr><td>Weighted-average common shares outstanding — Diluted</td><td>1,855</td><td>1,294</td><td>1,294</td><td>1,294</td></tr><tr><td>Earnings per common share — Basic(2)</td><td>$ .57</td><td>$ .48</td><td>$ .48</td><td>$ .59</td></tr><tr><td>Earnings per common share — Diluted(2)</td><td>$ .57</td><td>$ .48</td><td>$ .48</td><td>$ .58</td></tr><tr><td>Dividends declared per common share</td><td>$ .18</td><td>$ .18</td><td>$ .18</td><td>$ .18</td></tr><tr><td>Year Ended December 31, 2019:</td><td></td><td></td><td></td><td></td></tr><tr><td>Total net revenues</td><td>$ 2,606</td><td>$ 2,711</td><td>$ 2,681</td><td>$ 2,723</td></tr><tr><td>Total expenses excluding interest</td><td>$ 1,494</td><td>$ 1,475</td><td>$ 1,445</td><td>$ 1,459</td></tr><tr><td>Net income</td><td>$ 852</td><td>$ 951</td><td>$ 937</td><td>$ 964</td></tr><tr><td>Net income available to common stockholders</td><td>$ 801</td><td>$ 913</td><td>$ 887</td><td>$ 925</td></tr><tr><td>Weighted-average common shares outstanding — Basic</td><td>1,284</td><td>1,300</td><td>1,328</td><td>1,333</td></tr><tr><td>Weighted-average common shares outstanding — Diluted</td><td>1,293</td><td>1,308</td><td>1,337</td><td>1,344</td></tr><tr><td>Earnings per common share — Basic</td><td>$ .62</td><td>$ .70</td><td>$ .67</td><td>$ .69</td></tr><tr><td>Earnings per common share — Diluted</td><td>$ .62</td><td>$ .70</td><td>$ .66</td><td>$ .69</td></tr><tr><td>Dividends declared per common share</td><td>$ .17</td><td>$ .17</td><td>$ .17</td><td>$ .17</td></tr></table>

(1) The fourth quarter of 2020 includes TD Ameritrade in our consolidated results of operations and financial condition starting on the acquisition date, October 6, 2020. Refer to Item 8 – Note 3 for further information regarding the acquisition of TD Ameritrade.

(2) For the fourth quarter of 2020, the Company had voting and nonvoting common stock outstanding. As the participation rights, including dividend and liquidation rights, are identical between the voting and nonvoting stock classes, basic and diluted earnings per share are the same for each class. See Notes 19 and 25 for additional information.



# THE CHARLES SCHWAB CORPORATION

## REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors of The Charles Schwab Corporation:

## Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of The Charles Schwab Corporation and subsidiaries (the "Company") as of December 31, 2020 and 2019, the related consolidated statements of income, comprehensive income, stockholders' equity, and cash flows, for each of the three years in the period ended December 31, 2020, and the related notes (collectively referred to as the "financial statements"). We also have audited the Company's internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control – Integrated Framework (2013) issued by COSO.

As described in Management’s Report on Internal Control Over Financial Reporting, management excluded from its assessment the internal control over financial reporting at TD Ameritrade Holding Corporation and its consolidated subsidiaries (TD Ameritrade), which was acquired on October 6, 2020, and whose financial information constitute 14% of the Company’s total assets, 15% of revenues, and 18% of net income of the consolidated financial statement amounts as of and for the year ended December 31, 2020. Accordingly, our audit did not include the internal control over financial reporting at TD Ameritrade.

## Basis for Opinions

The Company’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on these financial statements and an opinion on the Company’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the financial statements included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures to respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

## Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and



# THE CHARLES SCHWAB CORPORATION

directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

## Critical Audit Matters

The critical audit matters communicated below are matters arising from the current-period audit of the financial statements that were communicated or required to be communicated to the audit committee and that (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing a separate opinion on the critical audit matters or on the accounts or disclosures to which they relate.

## Asset Management and Administration Fees (AMAF) – Refer to Note 4 to the financial statements

## Critical Audit Matter Description

Certain revenues included in asset management and administrative fees are generated through third-party mutual fund and exchange-traded funds (ETF) offerings, as well as fee-based advisory solutions. These AMAF revenues are made up of a significant volume of low-dollar transactions, and use automated systems to process and record these transactions based on underlying information sourced from multiple systems and contractual terms with individual investors and third-party mutual funds.

Given that the Company’s process to record revenue is highly automated and involves multiple systems and databases, auditing these revenue streams was complex and challenging due to the extent of audit effort required and involvement of professionals with expertise in information technology (IT) necessary for us to identify, test, and evaluate the Company’s systems, software applications, and automated controls.

## How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to the Company’s systems to process the AMAF revenue transactions included the following, among others:

• With the assistance of our IT specialists, we:

Identified the significant systems used to process revenue transactions and, using a risk-based approach, tested the relevant general IT controls over each of these systems.

Performed testing of automated business controls and system interface controls (including batch processing) within the relevant revenue streams.

- We tested internal controls within the relevant revenue business processes, including those in place to reconcile the various systems to the Company’s general ledger.

• We created data visualizations to evaluate recorded revenue and evaluate trends in the revenue data.

- For a sample of revenue transactions, we performed detail transaction testing by agreeing the amounts recognized to contractual agreements and testing the mathematical accuracy of the recorded revenue.

- For a sample of accounts, we tested the accuracy and completeness of assets under management by obtaining independent pricing support and reconciling total positions to third-party statements.

## Purchase Price Accounting for the TD Ameritrade Acquisition – Client Relationship Intangible Asset – Refer to Note 3 to the financial statements

## Critical Audit Matter Description

On October 6, 2020, the Company completed the acquisition of TD Ameritrade for approximately $22 billion in common stock. The Company accounted for the TD Ameritrade acquisition as a business combination under GAAP and, accordingly, the purchase price was allocated to the assets acquired and liabilities assumed based on their estimated fair values as of the date of acquisition, including client relationship intangible assets of $8.7 billion. The estimated fair value of client relationships were estimated using the multi-period excess earnings method. The multi-period excess earnings method starts



# THE CHARLES SCHWAB CORPORATION

with a forecast of all of the expected future net cash flows associated with the asset. The forecast is then adjusted to present value by applying an appropriate discount rate that reflects the risks associated with the cash flow stream.

Given the fair value determination of client relationship intangible assets requires management to make significant estimates and assumptions related to the determination of net future cash flows, and the selection of the respective discount rates, performing audit procedures to evaluate the reasonableness of these estimates and assumptions required a high degree of auditor judgment and an increased extent of effort, including the need to involve our fair value specialists.

## How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to the determination of net future cash flows and the selection of the discount rate relating to the client relationship intangible assets included the following, among others:

- We tested the operating effectiveness of internal controls over the determination of forecasted net future cash flows, selection of the discount rate and the valuation methodology used.

- We assessed the knowledge, skill, ability and objectivity of management’s valuation specialist and evaluated the work performed.

- With the assistance of our valuation specialists, we evaluated the reasonableness of (1) the valuation methodologies used and (2) discount rate by:

Testing the source information underlying the determination of the discount rate and testing the mathematical accuracy of the calculation.

Developing a range of independent estimates of the discount rate and comparing to the discount rate utilized by management.

- When assessing the reasonableness of assumptions related to net future cash flows for client relationship intangible assets, we evaluated whether the assumptions used were reasonable considering the past performance of the acquired company and the Company’s strategic plan going forward.

- We evaluated whether the assumptions used to estimate net future cash flows were consistent with evidence obtained in other areas of the audit.

## /s/ DELOITTE & TOUCHE LLP

San Francisco, California

February 24, 2021

We have served as the Company's auditor since 1976.



# THE CHARLES SCHWAB CORPORATION

## Management’s Report on Internal Control Over Financial Reporting

Management of The Charles Schwab Corporation, together with its subsidiaries (the Company), is responsible for establishing and maintaining adequate internal control over financial reporting. The Company’s internal control over financial reporting is a process designed under the supervision of and effected by the Company’s chief executive officer and chief financial officer to provide reasonable assurance regarding the reliability of financial reporting and the preparation of published financial statements in accordance with accounting principles generally accepted in the United States of America.

As of December 31, 2020, management conducted an assessment of the effectiveness of the Company’s internal control over financial reporting based on the framework established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. As permitted by Securities and Exchange Commission Staff guidance, this assessment has excluded TD Ameritrade Holding Corporation and its consolidated subsidiaries (TD Ameritrade), as described below. Based on this assessment, management has determined that the Company’s internal control over financial reporting was effective as of December 31, 2020.

Effective October 6, 2020, the Company completed its acquisition of TD Ameritrade. Due to the significance of the acquisition and the complexity of TD Ameritrade’s systems and business processes, management’s assessment of the effectiveness of internal control over financial reporting as of December 31, 2020 excludes TD Ameritrade from that assessment. TD Ameritrade’s assets represented approximately 14% of the Company’s consolidated total assets as of December 31, 2020, and its revenues and net income for the period from the acquisition through December 31, 2020 represented approximately 15% and 18%, respectively, of the Company’s consolidated total net revenues and net income for the year ended December 31, 2020.

The Company’s internal control over financial reporting includes policies and procedures that pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect transactions and dispositions of assets; provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the United States of America, and that receipts and expenditures are being made only in accordance with authorizations of management and the directors of the Company; and provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the Company’s financial statements.

The Company’s internal control over financial reporting as of December 31, 2020, has been audited by Deloitte & Touche LLP, an independent registered public accounting firm, as stated in their report appearing on the previous pages.



## Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

None.

## Item 9A. Controls and Procedures

Evaluation of disclosure controls and procedures: The management of the Company, with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934) as of December 31, 2020. Based on this evaluation, the Company’s Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures were effective as of December 31, 2020.

Changes in internal control over financial reporting: Effective October 6, 2020, the Company completed its acquisition of TD Ameritrade. In conducting its assessment of the effectiveness of the Company’s internal control over financial reporting as of December 31, 2020, as permitted by the Securities and Exchange Commission Staff guidance, management has elected to exclude TD Ameritrade from that assessment. TD Ameritrade’s assets represented approximately 14% of the Company’s consolidated total assets as of December 31, 2020, and its revenues and net income for the period from the acquisition through December 31, 2020 represented approximately 15% and 18%, respectively, of the Company’s consolidated total net revenues and net income for the year ended December 31, 2020. As of December 31, 2020, management is in the process of integrating TD Ameritrade into the Company’s internal control over financial reporting.

Other than as discussed above, there were no changes in our internal control over financial reporting, as defined in Rules 13a-15(f) and 15d-15(f) of the Exchange Act, during our most recently completed fiscal quarter that materially affected or are reasonably likely to materially affect our internal control over financial reporting.

Management’s Report on Internal Control Over Financial Reporting and the Report of Independent Registered Public Accounting Firm are included in Item 8.

## Item 9B. Other Information

None.

## PART III

## Item 10. Directors, Executive Officers, and Corporate Governance

The information relating to directors of CSC required to be furnished pursuant to this item is incorporated by reference from portions of the Company’s definitive proxy statement for its annual meeting of stockholders to be filed with the SEC pursuant to Regulation 14A by April 30, 2021 (the Proxy Statement) under “Members of the Board of Directors,” “Board Structure and Committees,” and “Director Nominations.” The Company’s Code of Conduct and Business Ethics, applicable to directors and all employees, including senior financial officers, is available on the Company’s website at https://www.aboutschwab.com/governance. If the Company makes any amendments to or grants any waivers from its Code of Conduct and Business Ethics, which are required to be disclosed pursuant to the Securities Exchange Act of 1934, the Company will make such disclosures on this website.



## Schwab Executive Officers of the Registrant

The following table provides certain information about each of the Company’s executive officers as of December 31, 2020.

<table><tr><td rowspan="2">Name</td><td colspan="2">Executive Officers of the Registrant</td></tr><tr><td>Age</td><td>Title</td></tr><tr><td>Charles R. Schwab</td><td>83</td><td>Chairman of the Board</td></tr><tr><td>Walter W. Bettinger II</td><td>60</td><td>President and Chief Executive Officer</td></tr><tr><td>Bernard J. Clark</td><td>62</td><td>Executive Vice President - Advisor Services</td></tr><tr><td>Jonathan M. Craig</td><td>49</td><td>Senior Executive Vice President</td></tr><tr><td>Peter B. Crawford</td><td>52</td><td>Executive Vice President and Chief Financial Officer</td></tr><tr><td>Joseph R. Martinetto</td><td>58</td><td>Senior Executive Vice President and Chief Operating Officer</td></tr><tr><td>Peter J. Morgan III</td><td>56</td><td>Executive Vice President, General Counsel and Corporate Secretary</td></tr><tr><td>Nigel J. Murtagh</td><td>57</td><td>Executive Vice President - Corporate Risk</td></tr></table>

Mr. Schwab has been Chairman of the Board and a director of CSC since its incorporation in 1986. He also served as Chief Executive Officer of CSC from 1986 to 1997 and as Co-Chief Executive Officer from 1998 until 2003. He was re-appointed Chief Executive Officer in 2004 and served in that role until 2008. He served as Chairman of the Board and a director of CS&Co until 2018. Mr. Schwab is also Chairman of CSB.

Mr. Bettinger has been President and Chief Executive Officer of CSC since 2008. He serves on the Board of Directors of CSC, CSB, and TD Ameritrade Holding Corporation, and is Chairman of CS&Co, as well as Chairman and trustee of The Charles Schwab Family of Funds, Schwab Investments, Schwab Capital Trust, Schwab Annuity Portfolios, Laudus Trust, and Schwab Strategic Trust, all registered investment companies and affiliates of CSC. Mr. Bettinger served as President and Chief Operating Officer of CSC from 2007 until 2008 and as Executive Vice President and President – Schwab Investor Services of CSC and CS&Co from 2005 to 2007. Mr. Bettinger joined Schwab in 1995.

Mr. Clark has been Executive Vice President – Advisor Services of CSC since 2012. Mr. Clark has served as Executive Vice President – Advisor Services of CS&Co since 2010. From 2006 until 2010, Mr. Clark served as Senior Vice President – Schwab Institutional Sales of CS&Co. Mr. Clark joined Schwab in 1998.

Mr. Craig has been Senior Executive Vice President of CSC and CS&Co since 2018. He served as Executive Vice President – Client and Marketing Solutions for CSC from 2017 until 2018 and served as Executive Vice President and Chief Marketing Officer of CS&Co from 2012 until 2018. Mr. Craig joined Schwab in 2000.

Mr. Crawford has been Executive Vice President and Chief Financial Officer of CSC and CS&Co since 2017. Prior to his appointment as Chief Financial Officer, Mr. Crawford was Executive Vice President of Finance from 2015 to 2017. He served as Senior Vice President of Schwab’s asset management and client solutions organization from 2008 to 2015. He joined the Board of Directors of TD Ameritrade Holding Corporation in 2020, and has served on the Board of Directors of CS&Co since 2018. Mr. Crawford joined Schwab in 2001.

Mr. Martinetto has been Senior Executive Vice President of CSC and CS&Co since 2015, and Chief Operating Officer of CSC and CS&Co since 2018. He served as Chief Financial Officer of CSC and CS&Co from 2007 until 2017, and Executive Vice President of CSC and CS&Co from 2007 until 2015. He also serves on the Board of Directors of CS&Co and TD Ameritrade Holding Corporation; he served on the Board of Directors of CSB from 2010 until 2020. Additionally, Mr. Martinetto is a trustee of The Charles Schwab Family of Funds, Schwab Investments, Schwab Capital Trust, Schwab Annuity Portfolios, Laudus Trust, and Schwab Strategic Trust. Mr. Martinetto joined Schwab in 1997.

Mr. Morgan has served as Executive Vice President, General Counsel and Corporate Secretary of CSC since 2019. He also serves as Executive Vice President & Corporate Secretary of CS&Co; he was Senior Vice President and Deputy General Counsel of CS&Co from 2009 to January 2020. He has served as General Counsel of CSB since 2009, including as Executive Vice President and General Counsel of CSB since 2019, and as Senior Vice President and General Counsel from 2015 to 2019. Mr. Morgan joined Schwab in 1999.

Mr. Murtagh has been Executive Vice President – Corporate Risk and Chief Risk Officer since 2012. He served as Senior Vice President and Chief Credit Officer of CS&Co from 2002 until 2012 and of CSC from 2008 until 2012 when he was also Head of Fixed Income Research for Charles Schwab Investment Management. Mr. Murtagh joined Schwab in 2000.



## Item 11. Executive Compensation

The information required to be furnished pursuant to this item is incorporated by reference from portions of the Proxy Statement under “Compensation Discussion and Analysis,” “Executive Compensation Tables – 2020 Summary Compensation Table,” “Executive Compensation Tables – 2020 Grants of Plan-Based Awards Table,” “Executive Compensation Tables – Narrative to Summary Compensation and Grants of Plan-Based Awards Tables,” “Executive Compensation Tables – 2020 Termination and Change in Control Benefits Table,” “Executive Compensation Tables – Outstanding Equity Awards as of December 31, 2020,” “Executive Compensation Tables – 2020 Option Exercises and Stock Vested Table,” “Executive Compensation Tables – 2020 Nonqualified Deferred Compensation Table,” “Director Compensation,” and “Compensation Committee Interlocks and Insider Participation.” In addition, the information from a portion of the Proxy Statement under “Compensation Committee Report,” is incorporated by reference from the Proxy Statement and furnished on this Form 10-K, and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933.

## Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The information required to be furnished pursuant to this item is incorporated by reference from portions of the Proxy Statement under “Security Ownership of Certain Beneficial Owners and Management” and “Securities Authorized for Issuance under Equity Compensation Plans.”

## Item 13. Certain Relationships and Related Transactions, and Director Independence

The information required to be furnished pursuant to this item is incorporated by reference from portions of the Proxy Statement under “Transactions with Related Persons” and “Director Independence.”

## Item 14. Principal Accountant Fees and Services

The information required to be furnished pursuant to this item is incorporated by reference from a portion of the Proxy Statement under “Auditor Fees.”



# THE CHARLES SCHWAB CORPORATION

## PART IV

## Item 15. Exhibits, Financial Statement Schedules

(a) Documents filed as part of this Report

1. Financial Statements

The financial statements and independent auditors’ report are included in Item 8 and are listed below:

Consolidated Statements of Income

Consolidated Statements of Comprehensive Income

Consolidated Balance Sheets

Consolidated Statements of Stockholders' Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm

## 2. Financial Statement Schedules

Other financial statement schedules required pursuant to this Item are omitted because of the absence of conditions under which they are required or because the information is included in the Company’s consolidated financial statements and notes in Item 8.



## (b) Exhibits

The exhibits listed below are filed as part of this annual report on Form 10-K.

<table><tr><td>Exhibit Number</td><td>Exhibit</td></tr><tr><td>2.1</td><td>Agreement and Plan of Merger, dated as of November 24, 2019, by and among the Registrant, Americano Acquisition Corp., and TD Ameritrade Holding Corporation, filed as Exhibit 2.1 to the Registrant&#x27;s Form 8-K dated November 24, 2019 and incorporated herein by reference.*</td></tr><tr><td>2.2</td><td>Amendment No. 1 to Agreement and Plan of Merger, dated as of May 14, 2020, by and among the Registrant, Americano Acquisition Corp., and TD Ameritrade Holding Corporation, filed as Exhibit 2.2 to the Registrant&#x27;s Form 8-K dated May 14, 2020, and incorporated herein by reference.</td></tr><tr><td>3.11</td><td>Fifth Restated Certificate of Incorporation, effective May 7, 2001, of the Registrant, filed as Exhibit 3.11 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2016, and incorporated herein by reference.</td></tr><tr><td>3.11(i)</td><td>Amendment to Fifth Restated Certificate of Incorporation of the Registrant, effective October 6, 2020, filed as Exhibit 3.1 to the Registrant&#x27;s Form 8-K dated October 2, 2020, and incorporated herein by reference.</td></tr><tr><td>3.14</td><td>Fourth Restated Bylaws, as amended on January 27, 2010, of the Registrant, filed as Exhibit 3.14 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2016, and incorporated herein by reference.</td></tr><tr><td>3.14(i)</td><td>Amendment to Fourth Restated Bylaws of the Registrant, effective January 1, 2021, filed as Exhibit 3.2 to the Registrant&#x27;s Form 8-K dated October 2, 2020, and incorporated herein by reference.</td></tr><tr><td>3.15</td><td>Certificate of Designations of Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series A, of The Charles Schwab Corporation, filed as Exhibit 3.15 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2016, and incorporated herein by reference.</td></tr><tr><td>3.17</td><td>Certificate of Designations of 6.00% Non-Cumulative Perpetual Preferred Stock, Series C, of The Charles Schwab Corporation, filed as Exhibit 3.1 to the Registrant&#x27;s Form 8-K dated August 3, 2015, and incorporated herein by reference.</td></tr><tr><td>3.18</td><td>Certificate of Designations of 5.95% Non-Cumulative Perpetual Preferred Stock, Series D, of The Charles Schwab Corporation, filed as Exhibit 3.1 to the Registrant&#x27;s Form 8-K dated March 7, 2016, and incorporated herein by reference.</td></tr><tr><td>3.19</td><td>Certificate of Designations of 4.625% Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series E, of The Charles Schwab Corporation, filed as Exhibit 3.1 to the Registrant&#x27;s Form 8-K dated October 31, 2016, and incorporated herein by reference.</td></tr><tr><td>3.20</td><td>Certificate of Designations of 5.00% Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series F, of The Charles Schwab Corporation, filed as Exhibit 3.1 to the Registrant&#x27;s Form 8-K dated October 31, 2017, and incorporated herein by reference.</td></tr><tr><td>3.21</td><td>Certificate of Designations of 5.375% Fixed-Rate Reset Non-Cumulative Perpetual Preferred Stock, Series G, of The Charles Schwab Corporation, filed as Exhibit 3.1 to the Registrant&#x27;s Form 8-K dated April 30, 2020, and incorporated herein by reference.</td></tr><tr><td>3.22</td><td>Certificate of Designations of 4.000% Fixed-Rate Reset Non-Cumulative Perpetual Preferred Stock, Series H, of The Charles Schwab Corporation, filed as Exhibit 3.1 to the Registrant&#x27;s Form 8-K dated December 8, 2020, and incorporated herein by reference.</td></tr><tr><td>4.2</td><td>Deposit Agreement, dated August 3, 2015, between the Company and Wells Fargo Bank, N.A., as Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), filed as Exhibit 4.1 to the Registrant&#x27;s Form 8-K dated August 3, 2015 and incorporated herein by reference.</td></tr><tr><td>4.3</td><td>Deposit Agreement, dated March 7, 2016, between the Company and Wells Fargo Bank, N.A., as Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), filed as Exhibit 4.1 to the Registrant&#x27;s Form 8-K dated March 7, 2016, and incorporated herein by reference.</td></tr><tr><td>4.4</td><td>Deposit Agreement, dated October 31, 2016, between the Company and Wells Fargo Bank, N.A., as Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), filed as Exhibit 4.1 to the Registrant&#x27;s Form 8-K dated October 31, 2016, and incorporated herein by reference.</td></tr></table>



<table><tr><td>Exhibit Number</td><td>Exhibit</td></tr><tr><td>4.5</td><td>Deposit Agreement, dated October 31, 2017, between the Company and Wells Fargo Bank, N.A., as Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), filed as Exhibit 4.1 to the Registrant&#x27;s Form 8-K dated October 31, 2017, and incorporated herein by reference.</td></tr><tr><td>4.6</td><td>Deposit Agreement, dated April 30, 2020, between the Company and Equiniti Trust Company, as Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), filed as Exhibit 4.1 to the Registrant&#x27;s Form 8-K dated April 30, 2020, and incorporated herein by reference.</td></tr><tr><td>4.7</td><td>Deposit Agreement, dated December 11, 2020, between the Company and Equiniti Trust Company, as Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), filed as Exhibit 4.1 to the Registrant&#x27;s Form 8-K dated December 8, 2020, and incorporated herein by reference.</td></tr><tr><td>4.8</td><td>Description of Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934.</td></tr><tr><td>4.9</td><td>Neither the Registrant nor its subsidiaries are parties to any instrument with respect to long-term debt for which securities authorized thereunder exceed 10% of the total assets of the Registrant and its subsidiaries on a consolidated basis. Copies of instruments with respect to long-term debt of lesser amounts will be provided to the SEC upon request.</td></tr><tr><td>10.4</td><td>Form of Release Agreement dated as of March 31, 1987 among BAC, Registrant, Schwab Holdings, Inc., Charles Schwab &amp; Co., Inc., and former shareholders of Schwab Holdings, Inc., filed as the identically-numbered exhibit to Registrant&#x27;s Registration Statement No. 33-16192 on Form S-1 and incorporated herein by reference.</td></tr><tr><td>10.57</td><td>Registration Rights and Stock Restriction Agreement, dated as of March 31, 1987, between the Registrant and the holders of the Common Stock, filed as Exhibit 4.23 to Registrant&#x27;s Registration Statement No. 33-16192 on Form S-1 and incorporated herein by reference.</td></tr><tr><td>10.72</td><td>Restatement of Assignment and License, as amended January 25, 1988, among Charles Schwab &amp; Co., Inc., Charles R. Schwab and the Registrant, filed as Exhibit 10.72 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2014 and incorporated herein by reference.</td></tr><tr><td>10.271</td><td>The Charles Schwab Corporation Directors&#x27; Deferred Compensation Plan, as amended through December 8, 2004, filed as Exhibit 10.271 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2014, and incorporated herein by reference.</td></tr><tr><td>10.272</td><td>The Charles Schwab Corporation Deferred Compensation Plan, as amended through December 8, 2004, filed as Exhibit 10.272 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2014, and incorporated herein by reference.</td></tr><tr><td>10.314</td><td>Employment Agreement dated as of March 13, 2008, between the Registrant and Charles R. Schwab, filed as Exhibit 10.314 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2018, and incorporated herein by reference.</td></tr><tr><td>10.338</td><td>The Charles Schwab Corporation 2004 Stock Incentive Plan, as approved at the Annual Meeting of Stockholders on May 17, 2011, filed as Exhibit 10.338 to the Registrant&#x27;s Form 10-Q for the quarter ended June 30, 2016, and incorporated herein by reference.</td></tr><tr><td>10.349</td><td>The Charles Schwab Severance Pay Plan, as Amended and Restated Effective May 1, 2012, filed as Exhibit 10.349 to the Registrant&#x27;s Form 10-Q for the quarter ended June 30, 2017, and incorporated herein by reference.</td></tr><tr><td>10.362</td><td>The Charles Schwab Corporation Directors&#x27; Deferred Compensation Plan II, as amended and restated as of April 24, 2013, filed as Exhibit 10.362 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2018, and incorporated herein by reference.</td></tr><tr><td>10.385</td><td>The Charles Schwab Corporation Deferred Compensation Plan II, as amended and restated as of December 13, 2017, filed as Exhibit 10.385 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2017, and incorporated herein by reference.</td></tr><tr><td>10.389</td><td>The Charles Schwab Corporation Corporate Executive Bonus Plan, restated to include amendments approved at the Annual Meeting of Stockholders on May 13, 2015, as amended and restated as of December 13, 2017, filed as Exhibit 10.389 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2017 and incorporated herein by reference.</td></tr><tr><td>10.391</td><td>2013 Stock Incentive Plan, as amended and restated, filed as Exhibit 10.391 to the Registrant&#x27;s Form 8-K dated May 15, 2018, and incorporated herein by reference.</td></tr></table>



<table><tr><td>Exhibit Number</td><td>Exhibit</td><td></td></tr><tr><td>10.395</td><td>Credit Agreement (364 - Day Commitment) dated as of May 31, 2019, between the Registrant and financial institutions therein, filed as Exhibit 10.395 to the Registrant&#x27;s Form 10-Q for the quarter ended June 30, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.397</td><td>Form of Notice and Retainer Stock Option Agreement for Non-Employee Directors under The Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 10.397 to the Registrant&#x27;s Form 10-Q for the quarter ended September 30, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.398</td><td>Form of Notice and Retainer Restricted Stock Unit Agreement for Non-Employee Directors under The Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 10.398 to the Registrant&#x27;s Form 10-Q for the quarter ended September 30, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.399</td><td>Form of Notice and Stock Option Agreement for Non-Employee Directors under The Charles Schwab Corporation Directors&#x27; Deferred Compensation Plan II and successor plans, filed as Exhibit 10.399 to the Registrant&#x27;s Form 10-Q for the quarter ended September 30, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.401</td><td>Form of Notice and Restricted Stock Unit Agreement for Non-Employee Directors under The Charles Schwab Corporation Directors&#x27; Deferred Compensation Plan II and successor plans, filed as Exhibit 10.401 to the Registrant&#x27;s Form 10-Q for the quarter ended September 30, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.402</td><td>Form of Notice and Nonqualified Stock Option Agreement under The Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 10.402 to the Registrant&#x27;s Form 10-Q for the quarter ended September 30, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.403</td><td>Form of Notice and Restricted Stock Unit Agreement under The Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 10.403 to the Registrant&#x27;s Form 10-Q for the quarter ended September 30, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.404</td><td>Form of Notice and Restricted Stock Unit Agreement (no accelerating vesting for retirement) under The Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 10.404 to the Registrant&#x27;s Form 10-Q for the quarter ended September 30, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.405</td><td>Stockholder Agreement, dated as of November 24, 2019, by and between the Registrant and the Toronto-Dominion Bank, filed as Exhibit 10.1 to the Registrant&#x27;s Form 8-K dated November 24, 2019, and incorporated herein by reference.</td><td></td></tr><tr><td>10.406</td><td>Registration Rights Agreement by and among the Registrant, Charles R. Schwab, The Toronto-Dominion Bank, and certain other stockholders, filed as Exhibit 10.5 to the Registrant&#x27;s Form 8-K dated November 24, 2019, and incorporated herein by reference.</td><td></td></tr><tr><td>10.407</td><td>Amended and Restated Uninsured Deposit Account Agreement by and among TD Bank USA, National Association, TD Bank, National Association, and the Registrant, filed as Exhibit 10.6 to the Registrant&#x27;s Form 8-K dated November 24, 2019, and incorporated herein by reference.**</td><td></td></tr><tr><td>10.407(i)</td><td>Consent, Agreement and Joinder to the Amended and Restated IDA Agreement, dated as of October 6, 2020, by and among Charles Schwab &amp; Co., Inc., TD Ameritrade, Inc., TD Ameritrade Clearing, Inc. and TD Ameritrade Trust Company, filed as Exhibit 10.1 to TD Ameritrade Holding Corporation&#x27;s Form 8-K dated October 6, 2020, and incorporated herein by reference.</td><td></td></tr><tr><td>10.408</td><td>Form of Notice and Performance-Based Restricted Stock Unit Agreement under The Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 10.408 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.409</td><td>Summary of Non-Employee Director Compensation, filed as Exhibit 10.409 to the Registrant&#x27;s Form 10-K for the year ended December 31, 2019, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.410</td><td>2013 Stock Incentive Plan, as amended and restated (supersedes Exhibit 10.391), filed as Exhibit 10.410 to the Registrant&#x27;s Form 8-K dated May 12, 2020, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.411</td><td>Credit Agreement (364 - Day Commitment) dated as of May 29, 2020, between the Registrant and financial institutions therein (supersedes Exhibit 10.395), filed as Exhibit 10.411 to the Registrant&#x27;s Form 10-Q for the quarter ended June 30, 2020, and incorporated herein by reference.</td><td></td></tr></table>



<table><tr><td>Exhibit Number</td><td>Exhibit</td><td></td></tr><tr><td>10.412</td><td>Form of Notice and Retainer Stock Option Agreement for Non-Employee Directors under The Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans (supersedes Exhibit 10.397), filed as Exhibit 10.412 to the Registrant&#x27;s Form 10-Q for the quarter ended September, 30, 2020, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.413</td><td>Form of Notice and Retainer Restricted Stock Unit Agreement for Non-Employee Directors under The Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans (supersedes Exhibit 10.398), filed as Exhibit 10.413 to the Registrant&#x27;s Form 10-Q for the quarter ended September, 30, 2020, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.414</td><td>Form of Notice and Stock Option Agreement for Non-Employee Directors under The Charles Schwab Corporation Directors&#x27; Deferred Compensation Plan II and successor plans (supersedes Exhibit 10.399), filed as Exhibit 10.414 to the Registrant&#x27;s Form 10-Q for the quarter ended September, 30, 2020, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.415</td><td>Form of Notice and Restricted Stock Unit Agreement for Non-Employee Directors under The Charles Schwab Corporation Directors&#x27; Deferred Compensation Plan II and successor plans (supersedes Exhibit 10.401), filed as Exhibit 10.415 to the Registrant&#x27;s Form 10-Q for the quarter ended September, 30, 2020, and incorporated herein by reference.</td><td>(2)</td></tr><tr><td>10.416</td><td>Credit Agreement, dated April 21, 2017, among TD Ameritrade Holding Corporation, the lenders party thereto, U.S. Bank National Association, as syndication agent, Barclays Bank PLC, TD Securities (USA) LLC and Wells Fargo Securities, LLC, as co-documentation agents and JPMorgan Chase Bank, N.A., as administrative agent, filed as Exhibit 10.1 to TD Ameritrade Holding Corporation&#x27;s Form 8-K dated April 21, 2017, and incorporated herein by reference.</td><td></td></tr><tr><td>10.417</td><td>First Amendment, dated as of August 3, 2020, to Credit Agreement dated April 21, 2017, among TD Ameritrade Holding Corporation, the lenders party thereto and JP Morgan Chase Bank, N.A., as administrative agent, filed as Exhibit 10.1 to TD Ameritrade Holding Corporation&#x27;s Form 8-K dated August 3, 2020, and incorporated herein by reference.</td><td></td></tr><tr><td>10.418</td><td>Credit Agreement, dated April 21, 2017, among TD Ameritrade Clearing, Inc., the lenders party thereto, U.S. Bank National Association, as syndication agent, Barclays Bank PLC, TD Securities (USA) LLC and Wells Fargo Securities, LLC, as co-documentation agents and JPMorgan Chase Bank, N.A., as administrative agent, filed as Exhibit 10.2 to TD Ameritrade Holding Corporation&#x27;s Form 8-K dated April 21, 2017, and incorporated herein by reference.</td><td></td></tr><tr><td>10.419</td><td>First Amendment, dated May 17, 2018, to Credit Agreement, dated April 21, 2017, among TD Ameritrade Clearing, Inc., the lenders party thereto, U.S. Bank National Association, as syndication agent, Barclays Bank PLC, TD Securities (USA) LLC, Wells Fargo Securities, LLC, and Industrial and Commercial Bank of China Ltd., New York Branch, as co-documentation agents and JPMorgan Chase Bank, N.A., as administrative agent, filed as Exhibit 10.2 to TD Ameritrade Holding Corporation&#x27;s Form 8-K dated May 17, 2018, and incorporated herein by reference.</td><td></td></tr><tr><td>10.420</td><td>Second Amendment, dated as of August 3, 2020, to Credit Agreement dated April 21, 2017, among TD Ameritrade Clearing, Inc., the lenders party thereto and JP Morgan Chase Bank, N.A., as administrative agent, filed as Exhibit 10.2 to TD Ameritrade Holding Corporation&#x27;s Form 8-K dated August 3, 2020, and incorporated herein by reference.</td><td></td></tr><tr><td>10.421</td><td>Credit Agreement, dated May 16, 2019, among TD Ameritrade Clearing, Inc., the lenders parties thereto, Wells Fargo Securities, LLC, Barclays Bank PLC, Citibank, N.A., JPMorgan Chase Bank, N.A., U.S. Bank National Association, TD Securities (USA) LLC, Merrill Lynch, Pierce, Fenner &amp; Smith Incorporated and Morgan Stanley Senior Funding, Inc., as joint bookrunners and joint lead arrangers, and Wells Fargo Bank, National Association, as administrative agent, filed as Exhibit 10.1 to TD Ameritrade Holding Corporation&#x27;s Form 8-K dated May 15, 2019, and incorporated herein by reference.</td><td></td></tr><tr><td>10.422</td><td>First Amendment, dated as of April 21, 2020, to Credit Agreement dated May 16, 2019, among TD Ameritrade Clearing, Inc., the lenders party thereto and Wells Fargo Bank, National Association, as administrative agent, filed as Exhibit 10.1 to TD Ameritrade Holding Corporation&#x27;s Form 8-K dated April 21, 2020, and incorporated herein by reference.</td><td></td></tr><tr><td>10.423</td><td>The Charles Schwab Corporation Deferred Compensation Plan II, as amended and restated as of December 8, 2020 (supersedes Exhibit 10.385).</td><td>(2)</td></tr><tr><td>21.1</td><td>Subsidiaries of the Registrant.</td><td></td></tr><tr><td>23.1</td><td>Independent Registered Public Accounting Firm&#x27;s Consent.</td><td></td></tr></table>



<table><tr><td>Exhibit Number</td><td>Exhibit</td></tr><tr><td>31.1</td><td>Certification Pursuant to Rule 13a-14(a)/15d-14(a), As Adopted Pursuant to Section 302 of The Sarbanes-Oxley Act of 2002.</td></tr><tr><td>31.2</td><td>Certification Pursuant to Rule 13a-14(a)/15d-14(a), As Adopted Pursuant to Section 302 of The Sarbanes-Oxley Act of 2002.</td></tr><tr><td>32.1</td><td>Certification Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of The Sarbanes-Oxley Act of 2002.</td></tr><tr><td>32.2</td><td>Certification Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of The Sarbanes-Oxley Act of 2002.</td></tr><tr><td>101.INS</td><td>Inline XBRL Instance Document</td></tr><tr><td>101.SCH</td><td>Inline XBRL Taxonomy Extension Schema</td></tr><tr><td>101.CAL</td><td>Inline XBRL Taxonomy Extension Calculation</td></tr><tr><td>101.DEF</td><td>Inline XBRL Extension Definition</td></tr><tr><td>101.LAB</td><td>Inline XBRL Taxonomy Extension Label</td></tr><tr><td>101.PRE</td><td>Inline XBRL Taxonomy Extension Presentation</td></tr><tr><td>104</td><td>Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)</td></tr><tr><td>(1)</td><td>Furnished as an exhibit to this annual report on Form 10-K.</td></tr><tr><td>(2)</td><td>Management contract or compensatory plan.</td></tr><tr><td>(3)</td><td>Attached as Exhibit 101 to this Annual Report on Form 10-K for the annual period ended December 31, 2020, are the following materials formatted in XBRL (Extensible Business Reporting Language) (i) the Consolidated Statements of Income, (ii) the Consolidated Statements of Comprehensive Income, (iii) the Consolidated Balance Sheets, (iv) the Consolidated Statements of Cash Flows, (v) the Consolidated Statements of Stockholders&#x27; Equity, and (vi) Notes to Consolidated Financial Statements.</td></tr></table>

* The schedules have been omitted pursuant to Item 601(b)(2) of Regulation S-K. Schwab agrees to furnish supplementally a copy of such schedules and exhibits, or any section thereof, to the SEC upon request.

** Certain confidential information contained in this agreement has been omitted because it is not material and would be competitively harmful if publicly disclosed.



## Item 16. Form 10-K Summary

None.



## SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on February 24, 2021.

## THE CHARLES SCHWAB CORPORATION
(Registrant)

BY: /s/ Walter W. Bettinger II
Walter W. Bettinger II
President and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities indicated, on February 24, 2021.

<table><tr><td>Signature / Title</td><td>Signature / Title</td></tr><tr><td>/s/ Walter W. Bettinger II</td><td>/s/ Peter Crawford</td></tr><tr><td>Walter W. Bettinger II,</td><td>Peter Crawford,</td></tr><tr><td>President and Chief Executive Officer and Director</td><td>Executive Vice President and Chief Financial Officer (principal financial and accounting officer)</td></tr><tr><td>/s/ Charles R. Schwab</td><td>/s/ John K. Adams, Jr.</td></tr><tr><td>Charles R. Schwab, Chairman of the Board</td><td>John K. Adams, Jr., Director</td></tr><tr><td>/s/ Marianne C. Brown</td><td>/s/ Joan T. Dea</td></tr><tr><td>Marianne C. Brown, Director</td><td>Joan T. Dea, Director</td></tr><tr><td>/s/ Christopher V. Dodds</td><td>/s/ Stephen A. Ellis</td></tr><tr><td>Christopher V. Dodds, Director</td><td>Stephen A. Ellis, Director</td></tr><tr><td>/s/ Mark A. Goldfarb</td><td>/s/ William S. Haraf</td></tr><tr><td>Mark A. Goldfarb, Director</td><td>William S. Haraf, Director</td></tr><tr><td>/s/ Frank C. Herringer</td><td>/s/ Brian M. Levitt</td></tr><tr><td>Frank C. Herringer, Director</td><td>Brian M. Levitt, Director</td></tr><tr><td>/s/ Gerri K. Martin-Flickinger</td><td>/s/ Bharat B. Masrani</td></tr><tr><td>Gerri K. Martin-Flickinger, Director</td><td>Bharat B. Masrani, Director</td></tr><tr><td>/s/ Todd M. Ricketts</td><td>/s/ Charles A. Ruffel</td></tr><tr><td>Todd M. Ricketts, Director</td><td>Charles A. Ruffel, Director</td></tr><tr><td>/s/ Arun Sarin</td><td>/s/ Paula A. Sneed</td></tr><tr><td>Arun Sarin, Director</td><td>Paula A. Sneed, Director</td></tr></table>



## STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES

The following table outlines the information required by the SEC’s Industry Guide 3, “Statistical Disclosure by Bank Holding Companies,” which is presented at the consolidated holding company level.

<table><tr><td>Required Disclosure</td><td>Page</td></tr><tr><td>Distribution of Assets, Liabilities and Stockholders&#x27; Equity; Interest Rates and Interest Differential</td><td>F-2 - F-3</td></tr><tr><td>Investment Portfolio</td><td>F-4</td></tr><tr><td>Risk Elements - Cross-border Holdings</td><td>F-5</td></tr><tr><td>Loan Portfolio</td><td>F-5 - F-6</td></tr><tr><td>Summary of Credit Loss Experience</td><td>F-6</td></tr><tr><td>Deposits</td><td>F-6</td></tr><tr><td>Return on Equity and Assets</td><td>F-7</td></tr></table>



# THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

The following supplemental financial data is consistent with the Securities Exchange Act of 1934, Industry Guide 3 – Statistical Disclosure by Bank Holding Companies (Guide 3). Other information required by Guide 3 is presented throughout this Annual Report on Form 10-K.

## 1. Three-year Net Interest Revenue and Average Balances

<table><tr><td rowspan="3">For the Year Ended December 31,</td><td colspan="4">2020</td><td colspan="4">2019</td><td colspan="4">2018</td></tr><tr><td colspan="2">Average</td><td colspan="2">Average</td><td colspan="2">Average</td><td colspan="2">Averag</td><td colspan="2">Average</td><td colspan="2">Average</td></tr><tr><td>Balance</td><td>Interest</td><td>Rate</td><td>Balance</td><td>Interest</td><td>Rate</td><td>Balance</td><td>Interest</td><td>Rate</td><td></td><td></td><td></td></tr><tr><td>Assets:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and cash equivalents</td><td>$ 39,052</td><td>$ 120</td><td>0.30%</td><td>$ 23,512</td><td>$ 518</td><td>2.17%</td><td>$ 17,783</td><td>$ 348</td><td>1.93%</td><td></td><td></td><td></td></tr><tr><td>Cash and investments segregated</td><td>34,100</td><td>141</td><td>0.41%</td><td>15,694</td><td>345</td><td>2.17%</td><td>11,461</td><td>206</td><td>1.78%</td><td></td><td></td><td></td></tr><tr><td>Receivables from brokerage clients</td><td>28,058</td><td>848</td><td>2.97%</td><td>19,270</td><td>821</td><td>4.20%</td><td>19,870</td><td>830</td><td>4.12%</td><td></td><td></td><td></td></tr><tr><td>Available for sale securities \( ^{(1)(2)} \)</td><td>253,555</td><td>4,537</td><td>1.78%</td><td>58,181</td><td>1,560</td><td>2.67%</td><td>54,542</td><td>1,241</td><td>2.26%</td><td></td><td></td><td></td></tr><tr><td>Held to maturity securities \( ^{(2)} \)</td><td>—</td><td>—</td><td>—</td><td>134,708</td><td>3,591</td><td>2.65%</td><td>131,794</td><td>3,348</td><td>2.53%</td><td></td><td></td><td></td></tr><tr><td>Bank loans \( ^{(3)} \)</td><td>20,932</td><td>545</td><td>2.60%</td><td>16,832</td><td>584</td><td>3.47%</td><td>16,554</td><td>559</td><td>3.37%</td><td></td><td></td><td></td></tr><tr><td>Total interest-earning assets</td><td>375,697</td><td>6,191</td><td>1.64%</td><td>268,197</td><td>7,419</td><td>2.75%</td><td>252,004</td><td>6,532</td><td>2.57%</td><td></td><td></td><td></td></tr><tr><td>Securities lending revenue \( ^{(4)} \)</td><td></td><td>334</td><td></td><td></td><td>147</td><td></td><td></td><td>118</td><td></td><td></td><td></td><td></td></tr><tr><td>Other interest revenue \( ^{(4)} \)</td><td></td><td>6</td><td></td><td></td><td>14</td><td></td><td></td><td>30</td><td></td><td></td><td></td><td></td></tr><tr><td>Total interest-earning assets \( ^{(5)} \)</td><td>375,697</td><td>6,531</td><td>1.73%</td><td>268,197</td><td>7,580</td><td>2.80%</td><td>252,004</td><td>6,680</td><td>2.63%</td><td></td><td></td><td></td></tr><tr><td>Non-interest-earning assets \( ^{(5,6,7)} \)</td><td>38,608</td><td></td><td></td><td>11,559</td><td></td><td></td><td>11,984</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total assets</td><td>$ 414,305</td><td></td><td></td><td>$ 279,756</td><td></td><td></td><td>$ 263,988</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Liabilities and Stockholders&#x27; Equity:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Bank deposits</td><td>$ 291,206</td><td>$ 93</td><td>0.03%</td><td>$ 212,605</td><td>$ 700</td><td>0.33%</td><td>$ 199,139</td><td>$ 545</td><td>0.27%</td><td></td><td></td><td></td></tr><tr><td>Payables to brokerage clients</td><td>46,347</td><td>12</td><td>0.02%</td><td>24,353</td><td>79</td><td>0.33%</td><td>21,178</td><td>56</td><td>0.27%</td><td></td><td></td><td></td></tr><tr><td>Short-term borrowings \( ^{(8)} \)</td><td>89</td><td>—</td><td>0.20%</td><td>17</td><td>—</td><td>2.36%</td><td>3,359</td><td>54</td><td>1.59%</td><td></td><td></td><td></td></tr><tr><td>Long-term debt</td><td>8,992</td><td>289</td><td>3.22%</td><td>7,199</td><td>258</td><td>3.58%</td><td>5,423</td><td>190</td><td>3.50%</td><td></td><td></td><td></td></tr><tr><td>Total interest-bearing liabilities</td><td>346,634</td><td>394</td><td>0.11%</td><td>244,174</td><td>1,037</td><td>0.42%</td><td>229,099</td><td>845</td><td>0.37%</td><td></td><td></td><td></td></tr><tr><td>Securities lending expense \( ^{(4)} \)</td><td></td><td>33</td><td></td><td></td><td>38</td><td></td><td></td><td>18</td><td></td><td></td><td></td><td></td></tr><tr><td>Other interest expense \( ^{(4)} \)</td><td></td><td>(9)</td><td></td><td></td><td>(11)</td><td></td><td></td><td>(6)</td><td></td><td></td><td></td><td></td></tr><tr><td>Non-interest-bearing liabilities \( ^{(6,9)} \)</td><td>32,486</td><td></td><td></td><td>14,170</td><td></td><td></td><td>14,883</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total liabilities \( ^{(10)} \)</td><td>379,120</td><td>418</td><td>0.11%</td><td>258,344</td><td>1,064</td><td>0.39%</td><td>243,982</td><td>857</td><td>0.34%</td><td></td><td></td><td></td></tr><tr><td>Stockholders&#x27; equity \( ^{(6)} \)</td><td>35,185</td><td></td><td></td><td>21,412</td><td></td><td></td><td>20,006</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Total liabilities and stockholders&#x27; equity</td><td>$ 414,305</td><td></td><td></td><td>$ 279,756</td><td></td><td></td><td>$ 263,988</td><td></td><td></td><td></td><td></td><td></td></tr></table>

(1) Amounts calculated based on amortized cost.

(2) On January 1, 2020, the Company transferred all of its investment securities designated as HTM to the AFS category, as described in Item 8 – Note 6.

(3) Includes average principal balances of nonaccrual loans.

(4) Beginning in the fourth quarter of 2020, securities lending revenue has been reclassified from broker-related receivables and other revenue. Securities lending expense has been reclassified from other expense. Prior period amounts have been reclassified to reflect this change.

(5) Beginning in the fourth quarter of 2020, broker-related receivables were removed from total interest earning assets, resulting in an immaterial reduction to total interest earning assets. Prior period amounts have been reclassified to reflect this change.

(6) Average balance calculation based on month end balances.

(7) Non-interest-earning assets include equipment, office facilities, and property – net, goodwill, acquired intangible assets – net, and other assets that do not generate interest income.

(8) Interest revenue or expense was less than $500 thousand in the period or periods presented.

(9) Non-interest-bearing liabilities consist of other liabilities that do not generate interest expense.

(10) Average rate calculation based on total funding sources.



# THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

## 2. Analysis of Change in Net Interest Revenue

An analysis of the year-to-year changes in the categories of interest revenue and interest expense resulting from changes in volume and rate is as follows:

<table><tr><td rowspan="2"></td><td colspan="4">2020 Compared to 2019 Increase (Decrease) Due to Change in:</td><td colspan="3">2019 Compared to 2018 Increase (Decrease) Due to Change in:</td></tr><tr><td>Average Volume</td><td>Average Rate</td><td>Total</td><td>Average Volume</td><td>Average Rate</td><td>Total</td><td></td></tr><tr><td>Interest-earning assets:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Cash and cash equivalents (1)</td><td>$ 337</td><td>$ (735)</td><td>$ (398)</td><td>$ 111</td><td>$ 59</td><td>$ 170</td><td></td></tr><tr><td>Cash and investments segregated</td><td>399</td><td>(603)</td><td>(204)</td><td>75</td><td>64</td><td>139</td><td></td></tr><tr><td>Receivables from brokerage clients</td><td>369</td><td>(342)</td><td>27</td><td>(25)</td><td>16</td><td>(9)</td><td></td></tr><tr><td>Available for sale securities (2,3)</td><td>5,237</td><td>(2,260)</td><td>2,977</td><td>82</td><td>237</td><td>319</td><td></td></tr><tr><td>Held to maturity securities (3)</td><td>(3,591)</td><td>—</td><td>(3,591)</td><td>74</td><td>169</td><td>243</td><td></td></tr><tr><td>Bank loans (4)</td><td>142</td><td>(181)</td><td>(39)</td><td>9</td><td>16</td><td>25</td><td></td></tr><tr><td>Securities lending revenue (5)</td><td>—</td><td>187</td><td>187</td><td>—</td><td>29</td><td>29</td><td></td></tr><tr><td>Other interest revenue (5)</td><td>—</td><td>(8)</td><td>(8)</td><td>—</td><td>(16)</td><td>(16)</td><td></td></tr><tr><td>Total interest-earning assets (6)</td><td>$ 2,893</td><td>$ (3,942)</td><td>$ (1,049)</td><td>$ 326</td><td>$ 574</td><td>$ 900</td><td></td></tr><tr><td>Interest-bearing sources of funds:</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Bank deposits</td><td>$ 259</td><td>$ (866)</td><td>$ (607)</td><td>$ 36</td><td>$ 119</td><td>$ 155</td><td></td></tr><tr><td>Payables to brokerage clients</td><td>73</td><td>(140)</td><td>(67)</td><td>9</td><td>14</td><td>23</td><td></td></tr><tr><td>Short-term borrowings</td><td>2</td><td>(2)</td><td>—</td><td>(53)</td><td>(1)</td><td>(54)</td><td></td></tr><tr><td>Long-term debt</td><td>64</td><td>(33)</td><td>31</td><td>62</td><td>6</td><td>68</td><td></td></tr><tr><td>Securities lending expense (5)</td><td>—</td><td>(5)</td><td>(5)</td><td>—</td><td>20</td><td>20</td><td></td></tr><tr><td>Other interest expense (5)</td><td>—</td><td>2</td><td>2</td><td>—</td><td>(5)</td><td>(5)</td><td></td></tr><tr><td>Total sources on which interest is paid (6)</td><td>398</td><td>(1,044)</td><td>(646)</td><td>54</td><td>153</td><td>207</td><td></td></tr><tr><td>Change in net interest revenue</td><td>$ 2,495</td><td>$ (2,898)</td><td>$ (403)</td><td>$ 272</td><td>$ 421</td><td>$ 693</td><td></td></tr></table>

Changes that are not due solely to volume or rate have been allocated to rate.

 \( ^{(1)} \)  Includes deposits with banks and short-term investments.

 \( ^{(2)} \)  Amounts have been calculated based on amortized cost.

 \( ^{(3)} \)  On January 1, 2020, the Company transferred all of its investment securities designated as HTM to the AFS category, as described in Item 8 – Note 6.
 \( ^{(4)} \)  Includes average principal balances of nonaccrual loans.

(5) Beginning in the fourth quarter of 2020, securities lending revenue has been reclassified from broker-related receivables and other revenue. Securities lending expense has been reclassified from other expense. Prior period amounts have been reclassified to reflect this change.

(6) Beginning in the fourth quarter of 2020, broker-related receivables were removed from total interest earning assets and netted against non-interest bearing funding sources, resulting in an immaterial reduction to total interest-earning assets and total funding sources. Prior period amounts have been reclassified to reflect this change.



# THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

## 3. Investment Securities

The amortized cost, gross unrealized gains and losses, and fair value of the Company’s investment securities for 2018 are as follows:

<table><tr><td>December 31, 2018</td><td>Amortized Cost</td><td>Gross Unrealized Gains</td><td>Gross Unrealized Losses</td><td>Fair Value</td></tr><tr><td>Available for sale securities</td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>$ 25,594</td><td>$ 44</td><td>$ 82</td><td>$ 25,556</td></tr><tr><td>U.S. Treasury securities</td><td>18,410</td><td>—</td><td>108</td><td>18,302</td></tr><tr><td>Asset-backed securities</td><td>10,086</td><td>14</td><td>15</td><td>10,085</td></tr><tr><td>Corporate debt securities</td><td>7,477</td><td>10</td><td>20</td><td>7,467</td></tr><tr><td>Certificates of deposit</td><td>3,682</td><td>4</td><td>1</td><td>3,685</td></tr><tr><td>U.S. agency notes</td><td>900</td><td>—</td><td>2</td><td>898</td></tr><tr><td>Commercial paper</td><td>522</td><td>—</td><td>—</td><td>522</td></tr><tr><td>Foreign government agency securities</td><td>50</td><td>—</td><td>1</td><td>49</td></tr><tr><td>Non-agency commercial mortgage-backed securities</td><td>14</td><td>—</td><td>—</td><td>14</td></tr><tr><td>Total available for sale securities</td><td>$ 66,735</td><td>$ 72</td><td>$ 229</td><td>$ 66,578</td></tr><tr><td>Held to maturity securities</td><td></td><td></td><td></td><td></td></tr><tr><td>U.S. agency mortgage-backed securities</td><td>$ 118,064</td><td>$ 217</td><td>$ 2,188</td><td>$ 116,093</td></tr><tr><td>Asset-backed securities</td><td>18,502</td><td>83</td><td>39</td><td>18,546</td></tr><tr><td>Corporate debt securities</td><td>4,477</td><td>2</td><td>47</td><td>4,432</td></tr><tr><td>U.S. state and municipal securities</td><td>1,327</td><td>24</td><td>3</td><td>1,348</td></tr><tr><td>Non-agency commercial mortgage-backed securities</td><td>1,156</td><td>3</td><td>17</td><td>1,142</td></tr><tr><td>U.S. Treasury securities</td><td>223</td><td>—</td><td>6</td><td>217</td></tr><tr><td>Certificates of deposit</td><td>200</td><td>1</td><td>—</td><td>201</td></tr><tr><td>Foreign government agency securities</td><td>50</td><td>—</td><td>1</td><td>49</td></tr><tr><td>Other</td><td>10</td><td>—</td><td>—</td><td>10</td></tr><tr><td>Total held to maturity securities</td><td>$ 144,009</td><td>$ 330</td><td>$ 2,301</td><td>$ 142,038</td></tr></table>

For additional information on 2020 and 2019 investment securities, see Item 8 – Note 6.

As of December 31, 2020, with exception of holdings of securities issued by the U.S. Government and U.S. Government agencies and corporations, the Company held no investment securities from single issuers with aggregate book values in excess of ten percent of stockholders' equity.



# THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

## 4. Cross-border Holdings

The below information describes Schwab’s cross-border holdings, based on fair value, as of December 31, 2020, 2019, and 2018. Such holdings, by country, that exceed 0.75% of total assets are disclosed separately.

<table><tr><td>December 31, 2020</td><td>Banks and other financial institutions</td><td>Commercial and industrial institutions</td><td>Total</td><td>Exposure as a % of total assets</td></tr><tr><td>Country:</td><td></td><td></td><td></td><td></td></tr><tr><td>France</td><td>$ 6,716</td><td>$ —</td><td>$ 6,716</td><td>1.2%</td></tr><tr><td>Banks and other financial institutions</td><td>Commercial and industrial institutions</td><td>Total</td><td>Exposure as a % of total assets</td><td></td></tr><tr><td>December 31, 2019</td><td></td><td></td><td></td><td></td></tr><tr><td>Country:</td><td></td><td></td><td></td><td></td></tr><tr><td>France</td><td>$ 3,103</td><td>$ —</td><td>$ 3,103</td><td>1.1%</td></tr><tr><td>Banks and other financial institutions</td><td>Commercial and industrial institutions</td><td>Total</td><td>Exposure as a % of total assets</td><td></td></tr><tr><td>December 31, 2018</td><td></td><td></td><td></td><td></td></tr><tr><td>Country:</td><td></td><td></td><td></td><td></td></tr><tr><td>France</td><td>$ 2,793</td><td>$ —</td><td>$ 2,793</td><td>0.9%</td></tr></table>

## 5. Bank Loans and Related Allowance for Credit Losses

The composition of the loan portfolio is as follows:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td><td>2018</td><td>2017</td><td>2016</td></tr><tr><td>Residential real estate:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>First Mortgages</td><td>$ 14,904</td><td>$ 11,704</td><td>$ 10,384</td><td>$ 10,016</td><td>$ 9,134</td></tr><tr><td>HELOCs</td><td>842</td><td>1,117</td><td>1,505</td><td>1,943</td><td>2,350</td></tr><tr><td>Total residential real estate</td><td>15,746</td><td>12,821</td><td>11,889</td><td>11,959</td><td>11,484</td></tr><tr><td>Pledged asset lines</td><td>7,916</td><td>5,206</td><td>4,561</td><td>4,369</td><td>3,851</td></tr><tr><td>Other</td><td>181</td><td>203</td><td>180</td><td>176</td><td>94</td></tr><tr><td>Total bank loans</td><td>$ 23,843</td><td>$ 18,230</td><td>$ 16,630</td><td>$ 16,504</td><td>$ 15,429</td></tr></table>

An analysis of nonaccrual loans is as follows:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td><td>2018</td><td>2017</td><td>2016</td></tr><tr><td>Nonaccrual loans</td><td>$ 89</td><td>$ 22</td><td>$ 21</td><td>$ 28</td><td>$ 26</td></tr><tr><td>Average nonaccrual loans</td><td>$ 35</td><td>$ 21</td><td>$ 25</td><td>$ 27</td><td>$ 27</td></tr></table>

There were no loans accruing interest that were contractually 90 days or more past due as of any period presented.

Changes in the allowance for credit losses on bank loans were as follows:

<table><tr><td>December 31,</td><td>2020</td><td>2019</td><td>2018</td><td>2017</td><td>2016</td></tr><tr><td>Balance at beginning of year</td><td>$ 18</td><td>$ 21</td><td>$ 26</td><td>$ 26</td><td>$ 31</td></tr><tr><td>Adoption of ASU 2016-13  \( {}^{(1)} \)</td><td>1</td><td>—</td><td>—</td><td>—</td><td>—</td></tr><tr><td>Charge-offs</td><td>—</td><td>—</td><td>(1)</td><td>(3)</td><td>(2)</td></tr><tr><td>Recoveries</td><td>1</td><td>2</td><td>2</td><td>3</td><td>2</td></tr><tr><td>Provision for credit losses</td><td>10</td><td>(5)</td><td>(6)</td><td>—</td><td>(5)</td></tr><tr><td>Balance at end of year</td><td>$ 30</td><td>$ 18</td><td>$ 21</td><td>$ 26</td><td>$ 26</td></tr></table>

(1) See Item 8 – Note 2 for discussion of the adoption of ASU 2016-13.



# THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

The maturities of the loan portfolio are as follows:

<table><tr><td>December 31, 2020</td><td>Within 1 year</td><td>After 1 year through 5 years</td><td>After 5 years</td><td>Total</td></tr><tr><td>Residential real estate:</td><td></td><td></td><td></td><td></td></tr><tr><td>First Mortgages (1)</td><td>$ —</td><td>$ 1</td><td>$ 14,903</td><td>$ 14,904</td></tr><tr><td>HELOCs (2)</td><td>410</td><td>183</td><td>249</td><td>842</td></tr><tr><td>Total residential real estate</td><td>410</td><td>184</td><td>15,152</td><td>15,746</td></tr><tr><td>Pledged asset lines</td><td>5,811</td><td>2,105</td><td>—</td><td>7,916</td></tr><tr><td>Other</td><td>5</td><td>173</td><td>3</td><td>181</td></tr><tr><td>Total</td><td>$ 6,226</td><td>$ 2,462</td><td>$ 15,155</td><td>$ 23,843</td></tr></table>

(1) Maturities are based upon the contractual terms of the loans.

(2) Maturities are based on an initial draw period of ten years.

The interest sensitivity of loans with contractual maturities in excess of one year is as follows:

<table><tr><td>December 31, 2020</td><td>After 1 year</td></tr><tr><td>Loans with floating or adjustable interest rates</td><td>$ 15,465</td></tr><tr><td>Loans with predetermined interest rates</td><td>2,152</td></tr><tr><td>Total</td><td>$ 17,617</td></tr></table>

## 6. Summary of Credit Loss on Banking Loans Experience

<table><tr><td>December 31,</td><td>2020</td><td>2019</td><td>2018</td><td>2017</td><td>2016</td></tr><tr><td>Average loans</td><td>$ 20,932</td><td>$ 16,832</td><td>$ 16,554</td><td>$ 15,919</td><td>$ 14,715</td></tr><tr><td>Allowance to year end loans</td><td>.13%</td><td>.10%</td><td>.13%</td><td>.16%</td><td>.17%</td></tr><tr><td>Allowance to nonperforming loans</td><td>34%</td><td>82%</td><td>100%</td><td>93%</td><td>101%</td></tr><tr><td>Nonperforming assets to average loans and real estate owned</td><td>.43%</td><td>.14%</td><td>.14%</td><td>.20%</td><td>.21%</td></tr></table>

## 7. Bank Deposits

The following table presents the average amount of and the average rate paid on deposit categories that are in excess of ten percent of average total deposits from banking clients:

<table><tr><td rowspan="2">December 31,</td><td colspan="2">2020</td><td colspan="2">2019</td><td colspan="2">2018</td></tr><tr><td>Amount</td><td>Rate</td><td>Amount</td><td>Rate</td><td>Amount</td><td>Rate</td></tr><tr><td>Analysis of average daily deposits:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Money market and other savings deposits</td><td>$ 271,534</td><td>0.03%</td><td>$ 197,788</td><td>0.33%</td><td>$ 184,039</td><td>0.28%</td></tr></table>

At December 31, 2020, there were no certificates of deposit of $100,000 or more included in bank deposits.



# THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

## 8. Ratios

<table><tr><td>December 31,</td><td>2020</td><td>2019</td><td>2018</td></tr><tr><td>Return on average total stockholders&#x27; equity</td><td>9.38%</td><td>17.30%</td><td>17.53%</td></tr><tr><td>Return on average total assets</td><td>0.80%</td><td>1.32%</td><td>1.33%</td></tr><tr><td>Average total stockholders&#x27; equity as a percentage of average total assets</td><td>8.49%</td><td>7.65%</td><td>7.58%</td></tr><tr><td>Dividend payout ratio  \( {}^{(1)} \)</td><td>33.96%</td><td>25.47%</td><td>18.78%</td></tr></table>

Note: Average balance calculations based on month end balances.

 \( ^{(1)} \)  Dividends declared per common share divided by diluted EPS.



## Subsidiaries of the Registrant

Pursuant to Item 601 (b)(21)(ii) of Regulation S-K, certain subsidiaries of the Registrant have been omitted which, considered in the aggregate as a single subsidiary, would not constitute a significant subsidiary (as defined in Rule 1-02(w) of Regulation S-X) as of December 31, 2020.

Charles Schwab & Co., Inc., a California corporation

Charles Schwab Bank, SSB, at Texas-chartered state savings bank

Charles Schwab Investment Advisory, Inc., a Delaware corporation

Charles Schwab Investment Management, Inc., a Delaware corporation

Charles Schwab Premier Bank, SSB, a Texas-chartered state savings bank

Charles Schwab Trust Bank, a Nevada-chartered state savings bank

Schwab Holdings, Inc., a Delaware corporation

Schwab Private Client Investment Advisory, Inc., a Delaware corporation

Schwab Retirement Plan Services, Inc., an Ohio corporation

TD Ameritrade Clearing, Inc., a Nebraska corporation

TD Ameritrade Futures & Forex, LLC, a Delaware limited liability company

TD Ameritrade Holding Corporation, a Delaware corporation

TD Ameritrade, Inc., a New York corporation \( ^{(1)} \) 

TD Ameritrade Investment Management, LLC, a Delaware limited liability company

TD Ameritrade Online Holdings Corp., a Delaware corporation

TradeWise Advisors, Inc., a Delaware corporation

 \( ^{(1)} \)  In Illinois, this entity does business as thinkorswim \( ^{®} \)  and thinkorswim \( ^{®} \)  Powered by TD Ameritrade.



## CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in the following Registration Statements of our report dated February 24, 2021, relating to the consolidated financial statements of The Charles Schwab Corporation, and the effectiveness of The Charles Schwab Corporation’s internal control over financial reporting, appearing in this Annual Report on Form 10-K of The Charles Schwab Corporation for the year ended December 31, 2020:

## Filed on Form S-3:

Registration Statement No. 333-251156 (Debt Securities, Preferred Stock, Depositary Shares, Common Stock, Purchase Contracts, Warrants, and Units Consisting of Two or More Securities)

## Filed on Form S-8:

Registration Statement No. 333-237064 (TD Ameritrade Holding Corporation Long-Term Incentive Plan)

Registration Statement No. 333-205862 (The Charles Schwab Corporation 2013 Stock Incentive Plan)

Registration Statement No. 333-192893 (The Charles Schwab Corporation Financial Consultant Career Achievement Award Program)

Registration Statement No. 333-189553 (The Charles Schwab Corporation 2013 Stock Incentive Plan)

Registration Statement No. 333-175862 (The Charles Schwab Corporation 2004 Stock Incentive Plan)

Registration Statement No. 333-144303 (The Charles Schwab Corporation Employee Stock Purchase Plan)

Registration Statement No. 333-131502 (The Charles Schwab Corporation Deferred Compensation Plan II)

Registration Statement No. 333-101992 (The Charles Schwab Corporation 2004 Stock Incentive Plan)

Registration Statement No. 333-71322 (The SchwabPlan Retirement Savings and Investment Plan)

Registration Statement No. 333-63448 (The Charles Schwab Corporation 2004 Stock Incentive Plan)

Registration Statement No. 333-47107 (The Charles Schwab Corporation 2004 Stock Incentive Plan)

Registration Statement No. 333-44793 (The Charles Schwab Profit Sharing and Employee Stock Ownership Plan)

/s/ Deloitte & Touche LLP

San Francisco, California

February 24, 2021



# CERTIFICATION PURSUANT TO RULE 13a-14(a)/15d-14(a), AS ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Walter W. Bettinger II, certify that:

1. I have reviewed this Annual Report on Form 10-K of The Charles Schwab Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.



# CERTIFICATION PURSUANT TO RULE 13a-14(a)/15d-14(a), AS ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Peter Crawford, certify that:

1. I have reviewed this Annual Report on Form 10-K of The Charles Schwab Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: February 24, 2021

/s/ Peter Crawford

Peter Crawford

Executive Vice President and Chief Financial Officer



# CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of The Charles Schwab Corporation (the Company) on Form 10-K for the year ended December 31, 2020 (the Report), I, Walter W. Bettinger II, President and Chief Executive Officer of the Company, hereby certify, pursuant to 18 U.S.C. section 1350, as adopted pursuant to section 906 of the Sarbanes-Oxley Act of 2002, that to the best of my knowledge:

(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company for the periods presented therein.

/s/ Walter W. Bettinger II

Walter W. Bettinger II

President and Chief Executive Officer

Date: February 24, 2021

A signed original of this written statement required by Section 906 has been provided to The Charles Schwab Corporation and will be retained by The Charles Schwab Corporation and furnished to the Securities and Exchange Commission or its staff upon request.



# CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of The Charles Schwab Corporation (the Company) on Form 10-K for the year ended December 31, 2020 (the Report), I, Peter Crawford, Executive Vice President and Chief Financial Officer of the Company, hereby certify, pursuant to 18 U.S.C. section 1350, as adopted pursuant to section 906 of the Sarbanes-Oxley Act of 2002, that to the best of my knowledge:

(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company for the periods presented therein.

/s/ Peter Crawford

Date: February 24, 2021

Peter Crawford

Executive Vice President and Chief Financial Officer

A signed original of this written statement required by Section 906 has been provided to The Charles Schwab Corporation and will be retained by The Charles Schwab Corporation and furnished to the Securities and Exchange Commission or its staff upon request.



## Board of directors

## Charles R. Schwab

Chairman of the Board, The Charles Schwab Corporation
Age: 83. Director since 1986.
Term expires in 2022.

## John K. Adams, Jr.

Former Managing Director,
Financial Institutions Group,
UBS Investment Bank,
a financial services firm
Age: 65. Director since 2015.
Term expires in 2022.
Chair of the Audit Committee.

## Walter W. Bettinger II

President and Chief Executive Officer,
The Charles Schwab Corporation
Age: 60. Director since 2008.
Term expires in 2021.

## Marianne C. Brown

Former Co-Chief Operating Officer,
Fidelity National Information Services,
Inc., a financial services technology
company
Age: 62. Director since 2020.
Term expires in 2023.
Member of the Risk Committee.

## Joan T. Dea

Founder and Managing Director,
Beckwith Investments LLC, a private
investment and consulting firm
Age: 57. Director since 2017.
Term expires in 2021.
Member of the Compensation
Committee; Nominating and
Corporate Governance Committee.

## Christopher V. Dodds

Managing Member, Crown Oak Advisors, LLC, a registered investment advisor
Age: 61. Director since 2014.
Term expires in 2021.
Chair of the Risk Committee.

## Stephen A. Ellis

Managing Partner, TPG, a private equity and alternative investment firm
Age: 58. Director since 2012.
Term expires in 2022.
Member of the Audit Committee;
Nominating and Corporate
Governance Committee.

## Mark A. Goldfarb

Managing Partner, BDO USA, LLP, an accounting and consulting firm
Age: 69. Director since 2012.
Term expires in 2021.
Member of the Audit Committee.

## William S. Haraf

Retired, Special Advisor, Promontory Financial Group, a financial consulting firm
Age: 72. Director since 2015.
Term expires in 2023.
Member of the Audit Committee.

## Frank C. Herringer

Retired, Chairman of the Board and Chief Executive Officer, Transamerica Corporation, a financial services company
Age: 78. Director since 1996.
Term expires in 2023.
Chair of the Nominating and Corporate Governance Committee; member of the Compensation Committee.

## Brian M. Levitt

Board Chair, The Toronto-Dominion Bank, a Canadian chartered bank
Age: 73. Director since 2020.
Term expires in 2022.
Member of the Compensation Committee.

## Gerri Martin-Flickinger

Executive Vice President and Chief Technology Officer, Starbucks Corporation, a coffeehouse chain and coffee roasting company
Age: 58. Director since 2020.
Term expires in 2023.
Member of the Audit Committee.

## Bharat B. Masrani

Group President and Chief Executive Officer, The Toronto-Dominion Bank, a Canadian chartered bank
Age: 64. Director since 2020.
Term expires in 2021.
Member of the Risk Committee.

## Todd M. Ricketts

Director, Chicago Cubs, LLC, a professional baseball organization
Age: 51. Director since 2020.
Term expires in 2023.
Member of the Audit Committee.

## Charles A. Ruffel

Managing Partner, Kudu Investment Management, LLC, a private equity firm
Age: 65. Director since 2018.
Term expires in 2021.
Member of the Risk Committee.

## Arun Sarin

Chairman, Trepont Acquisition Corp I, a special purpose acquisition company
Age: 66. Director since 2009.
Term expires in 2022.
Member of the Nominating and Corporate Governance Committee;
Risk Committee.

## Paula A. Sneed

Chairman and Chief Executive Officer,
Phelps Prescott Group, LLC, a strategy
and management consulting firm
Age: 73. Director since 2002.
Term expires in 2022.
Chair of the Compensation
Committee.



## Corporate information

The Charles Schwab Corporation
3000 Schwab Way
Westlake, TX 76262
817-859-5000
www.aboutschwab.com
The Charles Schwab Corporation
(NYSE: SCHW) is a leading provider
of financial services, with 29.6
million active brokerage accounts,
2.1 million corporate retirement
plan participants, 1.5 million
banking accounts, and $6.69 trillion
in client assets as of December
31, 2020. Through its operating
subsidiaries, the company provides
a full range of wealth management,
securities brokerage, banking,
asset management, custody, and
financial advisory services to
individual investors and independent
investment advisors.

Office of the Corporate Secretary
(415) 667-9979

## Annual Meeting

The annual meeting of stockholders will be conducted at 1:30 p.m. Central Time on May 13, 2021, via the Internet. To register, visit www.aboutschwab.com/schwabevents.

## Publications

To obtain the company’s annual report, 10-K, 10-Q, quarterly earnings release, or monthly activity report without charge, contact: Charles Schwab Investor Relations 211 Main Street San Francisco, CA 94105 investor.relations@schwab.com These documents may also be viewed in the Investor Relations section of the company’s website at www.aboutschwab.com.

## Stock Ownership Services

All stockholders of record are welcome to participate in The Charles Schwab Corporation Dividend Reinvestment and Stock Purchase Plan, managed by Equiniti Trust Company. For information on the Dividend Reinvestment and Stock Purchase Plan, or for assistance on stock ownership questions, contact: Transfer Agent & Registrar, EQ Shareowner Services.

Shareowner Services
P.O. Box 64856
St. Paul, MN 55164
(877) 778-6753
www.shareowneronline.com

## About This Annual Report

CEO and CFO certifications: The Charles Schwab Corporation has included as exhibits to its Annual Report, on Form 10-K for the year ended December 31, 2020, filed with the Securities and Exchange Commission, certificates of its Chief Executive Officer and Chief Financial Officer certifying the quality of the company’s public disclosure.

## Trademarks or

## Registered Trademarks

Charles Schwab, Schwab, Schwab Stock Slices, and other trademarks appearing herein, which may be indicated by “®” and “™,” are registered trademarks or trademarks of Charles Schwab & Co., Inc. or an affiliated entity in the U.S. and/or other countries. These trademarks and registered trademarks are proprietary to Charles Schwab & Co., Inc. or an affiliated entity in the U.S. and/or their countries. Third-party trademarks appearing in this report are the property of their respective owners.
Customer Service
Investor Services: (800) 435-4000
www.schwab.com
Advisor Services: (877) 687-4085
www.advisorservices.schwab.com

## Investor Relations

Richard G. Fowler, Senior Vice President
(415) 667-1841
investor.relations@schwab.com

## Legislative & Regulatory Affairs

Jeffrey T. Brown, Senior Vice President
325 7th Street NW, Suite 200
Washington, DC 20004
(202) 662-4902

## Corporate Communications

Joe Carberry, Senior Vice President
Media Hotline: (888) 767-5432
public.relations@schwab.com

## Charles Schwab Foundation

Carrie Schwab-Pomerantz,
Board Chair and President of Charles
Schwab Foundation and Senior Vice
President, Charles Schwab & Co., Inc.
charlesschwabfoundation@schwab
.com

## Independent Auditors

Deloitte & Touche LLP
555 Mission Street
San Francisco, CA 94105
(415) 783-4000
www.deloitte.com

## Outside Counsel

Arnold & Porter
Three Embarcadero Center, 10th Floor
San Francisco, CA 94111-4024
(415) 471-3100
www.arnoldporter.com



## “Always put the client first.”
Chuck Schwab

Since day one, we’ve set out to challenge the status quo, looking for ways to offer our clients more value and a better experience. We’re confident our approach can help people take ownership of their financial futures.

We believe in the power of investing, which helps turn earners into owners. Investing can be truly transformative when investors actively engage and when they work collaboratively with the right financial provider.

We are champions of investors and those who serve them. We look at the world through our clients' eyes and keep that perspective at the heart of everything we do.

We offer investors a contemporary, full-service approach to build and manage their wealth. We help investors either directly as Schwab clients or through one of the thousands of independent advisors and employers we serve.

This is how we help investors, advisors, employers, and employees take ownership of their futures.

Own your tomorrow.