text: I never leave negative feedback but Amazon customer service has been horrific lately! To buy a stroller at this price point and have the frame all scratched up as soon as you unwrap it is just in acceptable. I suspect this is more of an issue with the dark frame. I contacted them to replace with any other color and they refused! I have had this item here for a week! Their 2 day shipped was delayed 5 days, got this a week later than needed and now I’m told I can’t exchange the color. ANY other retailer would allow it. If you’re spending this much money on anything SHOP LOCAL!! Amazon has gotten too big to care about us loyal customers!