text: Bought three of these cameras, added SD cards and solar panels. Though customer service has eventually offered a partial refund, the hassles are not worth anyone's efforts. Major defect is the ridiculously slow response time of the cameras' activation/motion detector. They eventually kick in and I have recorded the back side of many delivery service personnel. A thief can make off with a package and one would be lucky if the camera caught the shoes of the exiting perpetrator. Accompanying software is "clunky" and persnickety. Once you master it, you'll likely know more about it than the customer support staff. Be prepared to be directed to FAQ links you have all ready memorized and typically have nothing to do with the issue for which you are seeking help or worse yet...not even the product you are inquiring about. On the plus side, the daylight recorded images are quite good and vividly capture curious squirrels sitting on them.