text: The original date for delivering was Dec. 4 and did not arrive until the 18th. To make matters worse the product looked as if it had been used or refurbished. The inside of the packaging was cracked with no damage to the outside packaging which caught my attention to further inspect my son's headphones. I then found the inner piece to be chipped along the inside and edges. The earpiece looked as if they were new so I'm wondering if I had been giving refurbished headphones when I clearly ordered new ones.