text: Bought this unit and didn't get it out of the box for 14 months. Hurricane Dorian got me nervous, so let's get it running. Start up went smoothly, followed the instructions carefully. After 10 minutes, it quit and would not stay running again. Called customer service, had me check oil level, then disconnect the oil level sensor. Ran well after that, and they are sending me a replacement part. The unit has only run an hour, and seems to provide OK power so far. I will revisit this review after replacing the part, and actually using the generator for a while.