text: I wish amazon offered 0 stars for a product. I don't understand what happened to Whirlpool / Kitchenaid. Their quality control is awful or they don't care or both. I knew i was taking a gamble on the Kitchenaid brand but wanted to support a North American company. The first circulation pump failed approximately 5 months after purchase - of course i delayed the installation so the 1 year warranty was over (and i verified this with their customer service dept whom i explained the problem and to which they were completely unsympathetic). I thought it must have been a fluke and replaced the pump with this one which just died approximately 6 months after installation. Do yourself a favour and buy a Bosch because Kitchenaid just doesn't care.