text: And no way to contact Amazon - these were delivered to my old address, and I never received them. I have started a refund/request form, but the notice says they won't start processing it until I return them. Logically, I can't return what I don't have. So I am just out $90 for two stools and the fact that I feel the only way I might hope that somebody is aware of this is if I write a review. I realize this isn't a review, but I have no idea how to get somebody to help me. I know I can't be the only person to have had this happen to them, surely this problem has been addressed before. So frustrated that there isn't a proper avenue for this. Hopefully somebody sees this and can help me either get a refund or have the stools send to my actual address.