text: I have a sneaky suspicion that this item had already been returned: no cd-rom, no allen wrench, camera wrapped in zip lock baggie.On top of that, the camera refused to save settings, and seemed to have a mind of it's own. Sometimes it would aim left when I moved the joystick right, most of time it would not recognize movement or sound. Camera is quite heavy, seems well made- only problem is: it just doesn't do what it is supposed to do! Returned it to Amazon as this particular item must be defective, unless the 5 star reviews are all made up?