text: Interesting that you are directed to the internet for the instructions on how to unwrap the pillow, get air pumped into it, and how to shape it. It took me a little bit to do all of this, but I love the pillow. It allows me to sit up in bed, if I am watching TV or reading a book. When used horizontally, it helps to elevate my head when I have a head cold. Perfect solution, perfect pillow.