text: You would expect your tablet to arrive in like new condition, after all, that's what is advertised: Product works and looks like new. Except you probably won't. My iPad arrived with scratches, dents and the cherry on top - filed off engraving on the back of the device. If you're giving this away as a gift, don't. You'll just be disappointed. I'll spend a little bit more and ensure my device is actually certified and "like new"