text: Awkward to handle because there is now a safety lock button located on the top of the unit. Have to operate with 2 hands in order to press both buttons. Motor burned out in less than a year making SMOOTHIES! Seriously what a piece of junk......called to get a replacement but I have to ship it along with a receipt and then they will send back to me. I might as well just by a new one from another company who doesn't have RUDE customer service agents.