text: website they say for technical support does not exist, only automated answer machine for their phone number. When TV channel is blocked, it asks for password to unblock it, no mention for the password in their manual and it is not one of my passwords I used to log in to google account. Android version is too old and there is no way to updated. They claim 1500 channels but what the have is much less and no way near that number. Hardware failed after few hours of usage.