text: Ordered this because the original laptop I ordered came damaged. This model had decent reviews, but never worked properly. It would connect to the internet and then randomly disconnect after about 3 minutes. You had to troubleshoot it to get it to connect again and then it wouldn't stay connected even though we tried it at home, out at stores, my son tried it at school. After two weeks of dealing with this piece of garbage, I put in a request to return it and was told that I could no longer return it. Amazon was no help, they told me I had to contact the seller. I won't buy any type of electronics from Amazon again.