Consumer Rights Bill — House of Commons, 2015-03-09
Topic: Domestic Commerce
Philip Andrew Davies (Conservative, Centre-right): I congratulate my hon. Friend on keeping a straight face when he said that, but it is not for me to explain it. I have certainly kept my position consistent, and I have to congratulate the Secretary of State for Culture, Media and Sport on maintaining a consistent position on these issues. I can only presume that the interference of our Liberal Democrat coalition friends in the Department for Business, Innovation and Skills has led to this about-turn We have an issue here, because the Minister seems to be arguing that nobody in the secondary market has anything to worry about and that their industry is going to thrive, prosper and flourish, yet all the sporting bodies and events organisers, and some of our hon. Friends, are cock-a-hoop about this. They are not cock-a-hoop because they think the secondary ticketing market is going to thrive and prosper as a result of this Lords amendment being accepted; they are cock-a-hoop because they think the exact opposite will happen. I have to congratulate the hon. Member for Washington and Sunderland West (Mrs Hodgson), who has been very persistent on this issue, and my hon. Friend the Member for Hove (Mike Weatherley). They obviously knew what they were dealing with in Liberal Democrat Ministers; they knew that they were always in the game for a U-turn whenever the Lib Dems were involved, and I congratulate them on their industry and initiative in that regard The question nobody has asked is why are the sporting bodies and events organisers so keen for the full details of the ticket—the row number, the section number, the ticket number, the seat number and the whole lot—to be published online? Let me give hon. Members the answer. They are so desperate to have that information so that they can see who bought the ticket, cancel the ticket if it gets sold on to somebody else, blacklist the person involved and prevent them from ever buying a ticket in the future. The only reason they want this information is so that they can use that information to stop this market The Government have said that these bodies will not be able to do that—the law will say they cannot do that—but I would like to know from the Minister who is going to police that? When somebody turns up to an event with a ticket bought from a secondary ticketing site and the event organiser says, "Sorry, I’m not going to let you in. We don’t like the look of that ticket. We saw it in the secondary ticketing industry", who is going to be there from the Government to say, "No, this chap should be allowed into this event"? Nobody will be there. That person will be sent away and never get to see the event they wanted to see—the Government will have let them down. Even if the person went to court and won the case, they would still have not got to the event they particularly wanted to see. It is an absolute con if consumers think this will protect their interests when they buy a ticket from the secondary market. The sporting bodies know it and the hon. Members here who have been agitating for this measure know it, and that is why the sporting bodies and the events organisers are so keen to have this information. The Minister says that people cannot be blacklisted, but who is going to police that? Who is going to stop it? What resources are the Government putting in to make sure that does not happen? The answer is none. Basically, there are just warm words. The Government are repeating what they did on immigration, which is making a promise that they know they are in no position to keep. It is that kind of thing that brings politics into disrepute The Minister said that consumers could now have confidence in the market, but where is the evidence that consumers do not have confidence in the secondary ticketing market? Consumers have confidence in the secondary ticketing market, but the sporting bodies and the big event organisers do not. If people did not have confidence in it, they would not be buying tickets there in the first place. The problem for these big bodies and these multi-millionaire music organisers is that too many people do have confidence in the secondary ticketing market, which is why they want to damage it. That is why we should reject these Lords amendments this evening.