argyrotsipi/train-dataset huggingface dataset:
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): I appreciate the hon. Gentleman’s concern, specifically for his constituency, given the desperately sad incident that occurred there. He is absolutely right to ask these questions and raise these concerns, as would any consumer be who believed they were at risk We carried out the review at the behest of my predecessor, my hon. Friend the Member for Burton (Andrew Griffiths), who ordered a review of the Whirlpool modification process in 2018. As the hon. Gentleman will know, the review looked at the effectiveness of the technical modification and the adequacy of the outreach programme. It concluded that the risk was low, and was further reduced by the modification. Following the review, we issued a 28-day notice letter to Whirlpool, specifying issues on which we wanted more information and assurances. We were unsatisfied by its response, which is why, on 4 June, we issued a letter of intent of notice of a recall Following conversations that I had with the hon. Gentleman last week, he wrote to me at the end of the week asking for a meeting. As I said to him last week, I should be more than happy to meet him to discuss any of his concerns about the ongoing process. My absolute intention is to ensure that we hold companies to account when we do not believe that they are carrying out their legal obligation, which is to place safe products on the market The hon. Gentleman is entirely right to be concerned about the future prevention of fires. I can tell him that, according to Home Office data, there were 224 fires caused by tumble dryers in 2017-18, a 10% reduction on the previous year’s figure of 808. We will obviously do all that is required to ensure that consumers are kept free of harm. We are following due process, in line with the regulations, in order to ensure that Whirlpool carries out its obligations I am more than happy to answer any further questions from the hon. Gentleman in detail as the process continues, and, as I have said, I am also more than happy to meet any colleague at any time.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): I must start by outlining that the protection of consumers, the safety of consumers and the safety of products placed on the market are of utmost importance to me and this Government. I did indeed update the House last week in response to a question about the action that we have taken in regards to Whirlpool; it is part of a legal process, as I have already outlined. All complaints about modified or unmodified tumble dryers that have been duly registered were included in the review. The review was significant: it looked at many areas, took all the data into account, and carried out the assessments, as the hon. Lady has outlined, and I am absolutely satisfied that the review undertaken by OPSS was appropriate and robust I have not taken a different decision from OPSS. We were very clear. OPSS wrote to Whirlpool after the review outlining areas where it wanted a guarantee of further work. Whirlpool had 28 days in which to respond. It responded, and the OPSS reviewed that information and was not satisfied, finding that the commitment was inadequate. We therefore decided to issue a notice—an intention to recall. As I have outlined today, we will be reviewing what has been submitted by Whirlpool. There is no intention to put, as has been suggested, big business over the needs and safety of consumers, and we will not do that. Fundamentally, the safety of people in their homes is of utmost importance to me and the Government and I will do everything in my power to make sure that large companies and manufacturers absolutely comply with their legal obligation to place only products that are safe on the market. If they fail to do so, this Government will take appropriate action to hold them to account.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Andrew James Griffiths (Conservative, Centre-right): I congratulate both the OPSS and the Minister on having the cojones to hold Whirlpool to account, because there is no doubt that Whirlpool has been shifty on this and the Minister has called it out, so I say well done. Does she agree that it sends a clear message to business that either they have to put their house in order and ensure that their products are safe or the Government will act and have a product recall?
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Mixed Topics
Kelly Jane Tolhurst (Conservative, Centre-right): I thank my hon. Friend for his comments and acknowledge his role in instigating the review of Whirlpool’s modification programme last May. Let me reiterate that the law is clear: manufacturers have a responsibility to ensure that only safe products are placed on the market, and appropriate action must be taken when a safety issue is identified. We will make sure that any organisations placing unsafe products on the market are forced to comply with the law, and we will continue to hold them to account.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Mixed Topics
Kelly Jane Tolhurst (Conservative, Centre-right): As I outlined earlier, the review of Whirlpool was a review of the modification programme. It looked at the effectiveness of the technical modifications and the adequacy of the outreach programme. The review concluded that there was a low risk from unmodified machines, and an even lower risk from modified ones. The wider review was concerned with the actions that Whirlpool took to resolve any risk of lint fires in its machines. I believe that its findings were robust and proportionate. The info that was provided to us via Which? and "Watchdog" and the testing carried out by Which? were also featured and taken into account in the review. However, the review very much focused on the technical effectiveness of the modifications The reason that this has taken so long, as the hon. Lady suggests, is that we followed due process in carrying out a substantial review, making our assumptions and providing Whirlpool with laid-down notice to come back to us with what it would do to rectify the situation. I would just highlight that part of enforcing consumer and product safety involves ensuring that we carry out a review when we believe that manufacturers are not fulfilling their obligations under the regulations, and that we follow due process in doing so. We will continue to do that where there are concerns about any product that is placed on the market. We will ensure that organisations and large manufacturers comply with the law.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Mixed Topics
Kelly Jane Tolhurst (Conservative, Centre-right): I thank my hon. Friend for that, and I note his particular interest in this as a result of his past career. He is absolutely right to suggest that we will ensure that large manufacturers such as Whirlpool comply with the regulations if they find that a technical change needs to be made to their products. We expect them to take appropriate action where a risk has been identified. This is indeed a priority for this Government. It has been a priority since I have been in post, and we will continue to ensure that these organisations comply with the law.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): We are following due process, and we are taking action. This has been an ongoing piece of work. When issues with the modification programme were raised, my predecessor, my hon. Friend the Member for Burton (Andrew Griffiths), instigated the review, and OPSS has been working since then and has been in continual communication with Whirlpool. It is vital that we follow due process and, whether the organisation involved is small or large, that we ensure that any action is proportionate and correct. Any consumer with concerns about the tumble dryer in their home can get in touch with Whirlpool by entering the serial number and model to check whether their product is affected, and we encourage anyone who is worried about the product in their home to contact Whirlpool immediately.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Victoria Grace Ford (Conservative, Centre-right): I do not talk about this in public a lot, but I lost my father in an electrical accident when I was 10, and there has not been a Father’s Day in 40 years when I have not wished that he was still here. Consumer safety must come first, and I thank the Minister for the action she has taken. We have some of the strongest consumer safety standards in the world, but enforcement is sometimes challenging. Will she therefore take this opportunity to consider ways of strengthening the enforcement, and will she examine whether the penalties for producers are effective and strong enough?
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Mixed Topics
Kelly Jane Tolhurst (Conservative, Centre-right): I thank my hon. Friend for that question. I am sorry to hear about her father, particularly since this urgent question comes the day after Father’s Day. She is absolutely right. This action serves as a warning to manufacturers that if they put unsafe products on the market, this Government will act to make them comply with the law. The beauty of the OPSS, which this Government set up in January 2018, is not only that it is a national body that takes responsibility for national crises, but that it supports local enforcers on the ground with scientific and research-based knowledge. I assure my hon. Friend that we are taking the matter seriously, and this is a warning to manufacturers that we will enforce the law if we believe that they are not complying.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): The hon. Lady raises an important point on how we reach consumers, and part of the review covered the adequacy of the outreach programme. Our review found that Whirlpool needs to do more in that space, which is exactly why we issued a notice for Whirlpool to tell us what it will do further on the intention to recall. Whirlpool had time to respond, and we asked for further information on how it will get that information out to consumers. That will be a key part of how we review anything that Whirlpool submits to us, and the process will be ongoing if the recall notice is served or if Whirlpool decides to undertake a recall itself.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Peter James Bottomley (Conservative, Centre-right): We ought to recognise that Whirlpool took over Indesit Hotpoint in 2014. It identified the problem in 2015 and has been trying to take action, but not fully adequately Will the Minister ask Whirlpool to make sure that the website better identifies the EU product safety site, as with Creda, Proline or Swan? Will she also ask the search engines, especially Google, to feature product recall information on the first search page, preferably even before the advertisements? Finally, will she indicate that safe products have a green dot inside the door? If people want to know the serial number and model, that is also inside the door.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): I thank my hon. Friend. As he requests, I will ask Whirlpool how it can make its website more user-friendly. I cannot give him any guarantees on Google’s actions, but I am sure that is something we can take forward. He has previously raised his final point in the House, and consumers will therefore have heard him. I reiterate that, if consumers are concerned about the products in their home, they can go on the website and call the Whirlpool helpline. If their tumble dryer has been modified, continued use is a low risk. We recommend that unmodified dryers are unplugged and not used and that Whirlpool is contacted.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): The right hon. Gentleman outlines that there are 500,000 machines, which is not a Government estimate—we have used data to estimate the number of dryers still in people’s homes. As I said to the hon. Member for Westminster North (Ms Buck), Whirlpool has an outreach programme to communicate with individuals who have not yet contacted Whirlpool and who it believes to have faulty equipment We recommend that anyone who buys any kind of electrical appliance should register it so that the manufacturer can easily contact those who have a particular product—this is not just for Whirlpool but for any kind of electrical product that is sold. It is vital that consumers take the time to register their purchase so it is easy for the manufacturer to contact them if any faults or problems are found with the machine.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Mixed Topics
Stephen Charles Kerr (Conservative, Centre-right): I congratulate the Minister on the action she has taken. One of the first cases I received as a newly elected Member of Parliament was on the safety of tumble dryers; the issue came up at my first surgery. As a member of the Select Committee on Business, Energy and Industrial Strategy, I have to say that I have been singularly unimpressed with Whirlpool’s attitude to this problem. Part of the problem lies in trying to find where these machines are, so is the Minister entirely satisfied with our current system for the registration of appliances in this country? It is sometimes very difficult to find serial numbers and model numbers, especially where appliances have been fitted in kitchens or utility rooms, for example. These are real, live issues. Is she satisfied that this system is adequate for purpose?
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): I thank my hon. Friend for that. He is right to raise concerns about whether the system is suitable, and whether all appliances are easily identified and registered. We definitely need to look, on an ongoing basis, at whether some of the products being placed on the market are easily identified. He is right to highlight the issue with built-in appliances, as it is sometimes difficult to remove them to get the serial number. As I have said, I recommend that all consumers register their appliances on the registermyappliance site. We will keep all information under review, but I remain determined to ensure that where manufacturers do not comply with the law we will take enforcement action. That is why I am pleased to be standing here today outlining the steps we are moving through to make sure that we comply with the regulation on the enforcement.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): Trading standards, in Peterborough or anywhere else nationally, are carrying out, every day, the important work of enforcing safety issues; they are taking lots of enforcement action. I, for one, am very proud of and grateful to trading standards officers, who sometimes work in challenging circumstances but do some fantastic work. One reason the OPSS was set up was in January last year was to look at product safety and standards, and it was the body that carried out the review of the Whirlpool modification programme, working with regional trading standards, including Peterborough’s. Trading standards do have the ability to work with the OPSS on the scientific research and data, using the expertise the OPSS brings to help them carry out their duty locally. Therefore, I very much disagree on this; action taken by any enforcement body is being taken on behalf of the consumer, not in the interests of large manufacturers.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Mixed Topics
Kelly Jane Tolhurst (Conservative, Centre-right): My hon. Friend asks when his constituents would have a replacement. I would say that the affected tumble dryer should be modified, but any action must be taken swiftly. The particular circumstance, the age of the model and the brand of the model would dictate which action Whirlpool takes.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Nigel Paul Huddleston (Conservative, Centre-right): The UK may well have one of the strongest consumer protection regimes in the world, but does the Minister agree that things need to be under constant review? Can she assure me that the OPSS has sufficient resources, powers and skills to do what we expect of it?
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Mixed Topics
Kelly Jane Tolhurst (Conservative, Centre-right): I can reassure my hon. Friend that the OPSS has the powers and funds necessary to carry out its work. The beauty of the OPSS is that it is absolutely focused on product safety and standards. Part of its £12 million per annum funding is for building scientific and technical expertise. It works with trading standards locally and nationally and provides the national leadership required on national issues such as this one.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): I thank the hon. Lady for that suggestion. I will commit today to making that a topic for discussion at the Consumer Protection Partnership, which is the group of organisations that sit together to consider consumer protections. Perhaps we can look into whether that would be more beneficial for consumers. I reiterate that the Government have a recall website that gives the details of all white goods that are subject to recall or fire risk. All consumers should register their appliances. It is down to the manufacturer to make sure that the products are safe, but if consumers take the simple step of registering their goods in the first instance, when they buy them, before any changes are made, that is the best way forward.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): As I have outlined, it does not matter whether the product is second hand or has been with its original owners since purchase. If a dryer is affected and is unmodified, consumers should contact Whirlpool. I reiterate that when the OPSS carried out its review of the modification programme, it took all the data into consideration and the risk was deemed to be low and further reduced for modified tumble dryers. I therefore urge any consumer with a tumble dryer in their home to look to see whether it is one of the products affected and make contact with Whirlpool.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Mixed Topics
Kelly Jane Tolhurst (Conservative, Centre-right): The right hon. Gentleman talks about modified machines. When any information or testing that had been carried out at any particular event by "Watchdog" or Which? was submitted to the Department or to the OPSS, it was scrutinised and looked at during the review of the modification process. The outcome was to put the risk level at low. However, anyone who has a concern about any machine should contact Whirlpool. In actual fact, if anyone has any concern about any electrical appliance within their home, they should stop using it and contact the manufacturer.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): I thank the hon. Lady for highlighting that point. One of the issues that we considered in last year’s review was the outreach programme. There are many ways in which Whirlpool should be able to contact the people who have bought its products. This is very much the responsibility of the manufacturer, and it is one of the reasons we are taking so much care with this review, and why we are asking so many questions. It is the responsibility of the manufacturer to make sure that it has a programme that is sufficient to reach its customers. We are dissatisfied with what it has done. That is why we issued the intention to issue a recall. She is absolutely correct: Whirlpool should be using everything at its disposal to make sure that it contacts anyone who has purchased its product by any means necessary.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Domestic Commerce
Kelly Jane Tolhurst (Conservative, Centre-right): I thank the hon. Gentleman. I know that he has a particular interest in this matter. He will know that, when I last sat in front of him at the meeting of the all-party group on fire safety, I was very clear that if action needed to be taken I was not fearful of taking such action. As I tried to outline to the hon. Member for Makerfield (Yvonne Fovargue), it is a valid suggestion, and I do agree that we need to look at it. That is why I have said here today that I am prepared to bring that to the Consumer Protection Partnership to see whether we can progress it further. He is absolutely right: we need to do all we can to ensure that consumers are protected, but fundamentally I am here today to talk about holding Whirlpool to account, and I am proud to be standing here and doing that. This Government want to ensure that, no matter how big manufacturers are, we will still make them comply with the law.
Recall of Tumble Dryers — House of Commons, 2019-06-17
Topic: Mixed Topics
Kelly Jane Tolhurst (Conservative, Centre-right): I thank the hon. Gentleman for his question. As I have outlined, anyone who has one of the brands that are affected—Hotpoint, Indesit, Swan, Proline and Creda, manufactured between April 2004 and September 2015—should go to the Whirlpool website and put in their model and serial numbers to find out whether it is an affected model. If they do not want to go on to the website, they should ring Whirlpool’s helpline.
Gulf of Oman Oil Tanker Attacks — House of Commons, 2019-06-17
Topic: Mixed Topics
David Ian Jones (Conservative, Centre-right): The Government’s assessment has concluded that the attacks of 13 June were almost certainly the work of the Islamic Revolutionary Guard Corps, which operates effectively as a state within a state and which in April was designated a foreign terrorist organisation by the United States. My right hon. Friend has made it clear that the Government’s approach is to seek to de-escalate the situation, but can he confirm that his office will keep under careful review the actions of the IRGC and keep Britain’s options open as to whether this country should also designate the IRGC a terrorist organisation?
Gulf of Oman Oil Tanker Attacks — House of Commons, 2019-06-17
Topic: Other
Andrew William Murrison (Conservative, Centre-right): I gather from the harrumphing from those on the Opposition Front Bench that my de-escalatory attempts were not terribly helpful; clearly it ruffled some feathers, and I understand that. The hon. Gentleman’s remarks are on the record. I do not diverge from him at all, and I hope that those on the Opposition Front Bench were listening.
Gulf of Oman Oil Tanker Attacks — House of Commons, 2019-06-17
Topic: Mixed Topics
Andrew William Murrison (Conservative, Centre-right): There is an investigation under way already in relation to the attacks of 12 May, and I have referred to that. It is principally the responsibility of the UAE, since that happened within UAE territorial waters. This happened in international waters, and the vessels concerned are heading for the UAE. It is for the shipowners to determine how they wish to investigate the damage done to their vessels. However, we stand ready, with others, to be of assistance wherever we can in these matters. As the right hon. Lady will probably appreciate, we have some expertise in matters of this sort, being a maritime nation, and if any of those skillsets can be of assistance, we will obviously be prepared to offer them.