Car Parking (Private Land) — House of Commons, 2015-03-16
Topic: Transportation
Robert Goodwill (Conservative, Centre-right): I have not looked at that in any great detail, but from what my hon. Friend says, it seems unreasonable to expect a person to know when it is or is not a match day. It does not seem beyond the bounds of possibility to list days when there will be matches to address that particular situation The code helps to ensure that contact with motorists is not threatening, and that parking charge notices are issued promptly so that a driver can recall the circumstances surrounding the event. A reasonable amount of time must be allowed for payment to be made before any additional charges are imposed or the matter is escalated Even though strong requirements are in place to regulate the actions of parking companies, the disclosure of data from the DVLA is tightly controlled. Parking management companies are visited to audit their operations, and further in-depth checking of individual cases is undertaken to make sure that requests have been submitted for genuine reasons and with reliable evidence to back them up. Car parking operators pay fees when requesting keeper details. The fee levels are set to recover the cost of processing requests so that those costs are not passed on to the taxpayer. The Government do not gain financially from the provision of such information, contrary to what one may read in some newspapers Inevitably, motorists who feel that they have been unfairly treated will complain. The parking operator needs to demonstrate compliance with the code of practice of its accredited trade association to retain its membership. The ATA exists to investigate and ensure that, where appropriate, remedial action is taken. It is for the ATA to decide whether the operator needs to be placed on notice with additional scrutiny, follow-up audits and checks to monitor future actions closely. In more serious cases, a decision may be taken to terminate an operator’s membership of the ATA. A company can still manage parking on private land, but if it is no longer a member of the ATA the Driver and Vehicle Licensing Agency will not provide contact details to enable breaches to be pursued. That has a serious consequence for a company’s survival, and it is an incentive for it to behave responsibly The DVLA plays a key role. Where sufficiently serious concerns are raised or ongoing issues are identified, it will consider whether continued access to vehicle keeper data is appropriate. Several parking management companies have had their ability to request vehicle keeper data suspended where shortfalls in the standards expected have been identified. In addition, trading standards departments can prosecute companies if they have breached consumer protection law. In short, if a company is not meeting the standards expected, there are serious consequences We recently announced a new package of changes to help tackle over-zealous parking enforcement. The changes are designed to help local shops, and they include the introduction of grace periods. As we have heard, drivers will get a 10-minute grace period where they have legitimately parked on the street or in council-owned car parks. That will prevent penalties for being just a few minutes late back to the vehicle. We have also introduced a new right to enable residents and local businesses to demand that their council reviews parking in their area Off-street parking has many synergies with policy about car park charges, land-use planning and high streets, so we have decided to transfer responsibility for all off-street parking to Ministers in the Department for Communities and Local Government. That will enable the Government to look more easily at the contribution that public and private off-street parking can make to a place, and how it can support local economic rejuvenation. Communities and Local Government Ministers will now turn their attention to the behaviour of off-street car park operators, and they intend to ensure that unfair and unreasonable behaviour is dealt with in the way that the Government have addressed on-street parking abuses I urge my hon. Friend the Member for Ribble Valley to discuss any concerns he has directly with the parking operator, and if he is not satisfied, with the accredited trade association. Providing them with details of any cases in which his constituents have experienced questionable actions or bad behaviour will allow the ATA to investigate and to take the necessary action Question put and agreed to.