National Minimum Wage Enforcement — House of Commons, 2021-04-28
Topic: Labor
Paul Stuart Scully (Conservative, Centre-right): The hon. Gentleman makes an important, twofold point. First, on anomalies, ignorance is no defence when it comes to paying the national minimum wage, and secondly, that is where enforcement comes in. I shall expand on that in a second. He is absolutely right to raise these issues, to make sure, as I have said, that companies are not balancing their books on the poorest paid in their workforce and in society We relaunched the minimum wage naming scheme on 31 December, naming and shaming 139 employers, including some of the UK’s biggest household names, for failing to pay the minimum wage. We have also more than doubled the budget for minimum wage enforcement and compliance since 2015. There are now over 400 officers in Her Majesty’s Revenue and Customs dedicated to ensuring compliance with the minimum wage I should like briefly to share the results of HMRC’s work in the 2020-21 financial year. As we have heard, it was a really challenging year for the whole country. Many of HMRC’s investigations are carried out face to face. Its officers can arrive unannounced at business premises to check minimum wage records or to interview employers and workers. Those face-to-face visits clearly had to be limited in line with covid restrictions, and with many businesses closing their doors. Nevertheless, the Government believe that the pandemic is no excuse for failing to pay staff correctly, especially in sectors such as social care and retail, which have provided invaluable services over the past year. I am pleased that HMRC continued its enforcement and compliance work, prioritising desk work where possible and expanding its educational work with employers and workers Despite the pandemic, in 2020-21 HMRC closed over 2,700 cases, securing more than £16.7 million in arrears for more than 155,000 workers. It issued 575 penalties worth over £14 million. HMRC also contacted more than 770,000 employers and workers to improve awareness of the minimum wage. As part of this, it sent over 400,000 texts to apprentices regarding the risks of underpayment from unpaid training time. It wrote to nearly 200,000 employers and workers. HRMC produced a variety of webinars and educational videos that accumulated nearly 20,000 views. One of those webinars is aimed specifically at the social care sector, covering travel time, waiting time and breaks. About 12,000 letters are being sent to Care Quality Commission-registered providers of home care service to highlight that webinar The Government acknowledge the particular challenges in enforcing the minimum wage in the care sector. We estimate that approximately 27,000 social care workers were underpaid the national living wage or national minimum wage in 2020. That represents just over 3% of all workers in the sector and is in line with previous years. All workers deserve the wage they are legally entitled to, but particularly key workers in the current context of the coronavirus pandemic. The Government therefore asked HRMC to focus on the sector in its targeted enforcement activity. We have also recently published comprehensive revised minimum wage guidance for all employers. That includes guidance on the recent Supreme Court judgment on sleep-in shifts, where we now have clarity after years of revolving court judgments But I am well aware of my hon. Friend’s concerns about social care workers. We met late last year, as he outlined, to discuss the issue of care workers providing care to individuals with direct payment arrangements, also known as personal budget holders. I appreciate that the situation with personal budget holders is particularly tricky as they are vulnerable individuals, but in minimum wage terms they are often the employers of their carers. That means, under minimum wage legislation, that any enforcement action by HMRC for underpayment of their care workers can only be taken against these individuals. I would like to give some assurances on how enforcement works in practice in such cases. Where complaints are received, HMRC works with all parties to ensure that personal budget holders receive the necessary help and support while also continuing to protect the rights of workers. As my hon. Friend said, local authorities have a duty of care under the Care Act 2014 to give personal budget holders clear advice about their responsibilities as an employer. Local authorities must also be satisfied that a personal budget holder is capable of managing direct payments, and should put in place an effective monitoring process related to those direct payments. Crucially, this involves checking to ensure that the individual is fulfilling their responsibilities as an employer. I understand that there are examples of local authorities stepping up to financially assist personal budget holders where minimum wage cases are brought against them. I strongly encourage this, and it is in line with the local authority’s Care Act duties, but ultimately HMRC needs to protect the rights of any underpaid worker Where arrears have been repaid to the worker, HMRC has discretion on whether to issue a formal notice of underpayment. HMRC rightly makes limited use of its discretion in practice, but cases brought against personal budget holders are instances where I would expect it to consider using that discretion. I therefore urge workers who care for personal budget holders and who believe them to have been underpaid, such as my hon. Friend’s constituent, to complain to HMRC or contact ACAS for advice. I understand, having spoken to my hon. Friend, that this is clearly an issue—although I cannot comment on his individual case in detail—that is a good few years old. As I say, I admire his tenacity in working with the council as well, pushing the council to do more and also speaking to my predecessor as well as to me. I know that my hon. Friend is calling for HMRC to be able to enforce directly against local authorities in such cases, but HMRC can enforce only against the employer—that is laid out in primary legislation It is right that there is a clear line so that employers are always clear about their responsibilities and workers are always clear about their rights. Any change could call into question the other scenarios in which multiple parties are involved in employment, such as in respect of agency workers, umbrella companies or contractors. That could lead to protracted court cases to determine who is responsible for paying the minimum wage, which would only delay workers getting the pay to which they are legally entitled. We therefore have no plans to change the minimum wage legislation We are extremely proud of all our health and social care staff and recognise their extraordinary commitment, especially during the covid pandemic. The 1.5 million people who make up the paid social care workforce provide an invaluable service to the nation, especially during the pandemic. Putting social care on a sustainable footing where everybody is treated with dignity and respect is one of the biggest challenges our society faces. There are complex questions to address and we want to give them our full consideration in the light of current circumstances, which is why the Government are committed to the sustainable improvement of the adult social care system. The Department for Health and Social Care will bring forward plans for workforce reform later this year We are providing an extra £341 million for adult social care, to pay for infection, prevention and control measures and to support rapid testing to the end of June 2021. That will bring specific funding for adult social care during the pandemic to almost £1.8 billion. We are also providing councils with access to more than £1 billion of additional funding for social care in 2021-22, on top of the significant support provided over the past year to support the sector in dealing with covid-19. My hon. Friend talked about the single enforcement body, which is indeed something we are consulting on and working through, not least as we move towards the introduction of an employment Bill. We are taking the time to reflect on the lessons that we have learned from the covid-19 situation—the baked-in behaviour changes to work practices in the wider sense of the employment Bill—and the single enforcement body will be a really important part of that. I look forward to my hon. Friend’s contributions to the debate when we introduce forward legislation to bring that new body into existence My hon. Friend made some important points and I am really pleased to have had the opportunity to respond. The Government are committed to ensuring that all workers are paid at least the minimum wage, which is their legal entitlement. We also recognise that personal budget holders and individuals who arrange their own care are often among the most vulnerable in society. When complaints are received, HMRC will work with all parties to ensure that individuals receive the help and support that they need, while continuing to protect the rights of workers. I look forward to continuing to work with ministerial colleagues to ensure that all care workers are paid appropriately under the National Minimum Wage Act Finally, Mr Deputy Speaker, may I associate myself with your words and wish you a very good Prorogation—or whatever the term is? Members, staff and your team have played an amazing role in allowing us to continue the scrutiny of the Government’s work and our work as a fully functioning democracy.