Online Safety Bill [HL] — House of Lords, 2015-12-11
Topic: Technology
Floella Benjamin (Liberal Democrats, Centre to centre-left): My Lords, this is a probing amendment and I very much look forward to hearing what the Minister says in response. Following the net neutrality vote in Brussels, it would seem that if the filtering arrangements negotiated by the Prime Minister—I congratulate him on them—are to continue, the Government must bring forward legislation to make them a reality by April. I very much hope that the Government will use this Bill to rise to this challenge since it not only makes statutory provision for filtering but addresses two serious shortcomings with the current voluntary arrangements One of these shortcomings is addressed by Clause 1, which not only mandates adult content filters but states that these cannot be lifted without prior age verification demonstrating that the person wanting to access adult content is indeed an adult. Clause 1(3)(a) requires that the age verification scheme used by the internet service providers, or ISPs, and mobile phone operators, or MPOs, conforms to the standards set by Ofcom in Clause 2. My amendment proposes that the guidance from Ofcom required under Clause 2(1)(b) must cover the age verification procedures not only for the initial set-up of a service but when people seek to change their filter settings, and to make provision for this to be done in a proper way Most people would find it very odd that the Government should have encouraged the industry to provide adult content filters but in a way that makes it perfectly possible for children as well as adults to lift them. There are two counterarguments here, as there are concerns about this dangerous situation. First, I fully understand that if a few tech-savvy young people can hack into TalkTalk, they would certainly be able to work out a way around age-verification checks. However, that is not an argument against doing what we can to make sure filters are not lifted by children but an argument against filters per se. Crucially, it is an argument that has failed. No one, least of all the noble Baroness, Lady Howe, or I, has ever argued that filters are the answer or the one and only silver bullet. The point about filters—the reason that the Prime Minister was absolutely right to promote them and that the noble Baroness, Lady Howe, has been so right to pursue them—is not that they make the internet safe but that they make it safer, by acting as a speed bump to slow down access Secondly, I am completely aware of the fact that the big four ISPs agreed that if the filter settings are changed the account holder should be emailed, so that if the settings were not changed by them they are made aware. However, this arrangement is completely unsustainable. In the first instance, the whole point about age verification is that it is something you do before, not after, allowing an age-restricted activity. In the second instance, the means of providing retrospective protection through this system is in any event very weak. Even if someone reads their emails very quickly, it will probably take several hours before they can do anything about it. During that time, their children could be freely accessing adult material In a poll for the charity CARE, a total of 34% of British adults—some 16.3 million people—said that they would not read an email from their ISP immediately. Some 11% said that they would probably leave the email unread for up to a week, while 9% would be likely to leave it for more than a week and a staggering 14% were unlikely to read any email from their ISP at all. This would leave a significant number of children exposed to adult content for a week or more, and others exposed permanently. We cannot allow that to happen In responding to this point at Second Reading, the Minister rather indicated that she was content with this. She said that, "three-quarters of parents in the UK are confident that children are unable to bypass these tools. But to mitigate any further risk, as has been said today, ISPs email the main account holder when filter settings are set or changed".—[Official Report, 17/7/15; col. 860.] Even if only the children of the remaining 25% of parents attempt to switch off the adult content filters, this can be no justification for exchanging credible age verification procedures before allowing the user to opt in to access adult content, for an arrangement that comes into effect only after adult content has been accessed and which we know will not be picked up by parents in significant numbers I simply cannot believe that the Minister—and I know her well—or the Government are really, truly satisfied with this unsafe arrangement. The Bill before us makes good this significant failing with the current arrangement. It is the purpose of my amendment to highlight that by using language that makes the fact that people change their filter settings more explicit in the Bill. I very much look forward to hearing what the Minister has to say about this very important amendment, and I beg to move.