Disability Support — House of Commons, 2018-12-19
Topic: Social Welfare
Richard James Shannon (Democratic Unionist Party, Right): I think the Minister is nodding his head, and I think he accepts that, but we need to have people that can do that for them. We deal with them every day of the week in my office, and in every other hon. Member’s office. I am not different from anybody else—we are all the same The EHRC also recommends that the Government should: "4. Make the UN Convention on the Rights of Persons with Disabilities…part of UK law"— that is what the hon. Member for Eastbourne (Stephen Lloyd) referred to in his intervention— "so individuals can effectively challenge rights violations in the domestic legal system, and develop a clear and coordinated plan for how the UK and devolved" Administrations "will systematically address the UN’s recommendations on disability rights." I have been contacted in the last two days by some constituents. The hon. Member for High Peak referred to a quotation from some of her constituents. My constituents have asked me to highlight the fact that universal credit simply isn’t working. Those are real-life responses from real people with real problems. They have asked me to make contact with the Department, especially with Ministers, to ensure that their voices were heard in the midst of everything that has happened in this House today. We all know about it—I get a sore head just thinking about it. I assured my constituents that I would ensure that I voiced their concerns today, in the presence of the responding Minister. The concerns are as follows The Government say that no one falls through the cracks and ends up losing their benefit, because they will make sure that everyone claiming benefits under the old system is moved automatically on to universal credit and not forced to make a new claim. The Government say that no one is left without the money they need to survive, because they are continuing to pay people all of their old benefits until their new ones have kicked in. The Government say that everyone is protected from becoming worse off under the new system, especially vulnerable groups. I say that is a very honourable assumption to make. I do not for one second say that that is the purpose of what the Government have put forward, but currently the Department is failing people I know of many people who went to the jobcentre and went through the online process with a member of staff and then came into my office. The benefits office—what we would have called the bru office many years ago—is just around the corner from my office, so most people come to me when they have a problem, to talk to my staff members. Although they went through the online process with a member of staff, they then came to my office, in tears, as they simply could not understand what was happening to them. They could not understand that they had not got their benefits. They could not understand the paperwork system. I do not want to be too critical, but I have to say these things, as that is what has happened People are sick with worry, not understanding what is happening or what is required of them. They are very worried about their benefit, and when we think that many of those who are on universal credit are ill, and that the stress of this makes things worse, it is clear that we are failing. We are failing the most vulnerable, and much as I would love to help every person on universal credit, my staff are doing nothing else but that I observe, by the way, in the news that staff in one of the jobs and benefits offices were enjoying a celebratory cake for doing an excellent job and seeing the end of the roll-out in Northern Ireland. There was not much of a celebration in Newtownards about it, and that is a fact. Nor was there a celebration anywhere else. That is not saying that they should not have enjoyed the cake; I am just saying, celebrate when it is good but do not celebrate when it is not. Too many people are anxious and concerned. I would ask the Minister to assure me, and others in the House, that changes are on the way for the most vulnerable in the practicality of the roll-out, and changes in how it is affecting all of those I listed earlier I understand that we need all those who are able to work to do just that. That is very constructive and helpful, but let us be honest: are people on benefits and sickness benefits because they want to be? No, they are not. They want to work the same as the rest of them. It is perfectly plausible to put that forward. But I also understand that forcing those who are not able to work to worry and make themselves ill is cruel and unnatural. It must not happen. We need changes, yes. We also need assurances and action. I look to the Minister and the Department as to how and when that will happen.