Higher Education and Research Bill — House of Lords, 2017-01-16
Topic: Education
Robert Stevenson (Labour, Centre-left): My Lords, I apologise for the delay in getting to my feet, but I was just wondering whether others with more direct experience of current university arrangements wanted to comment I have listened very carefully to the noble Lord, Lord Lucas, and his very interesting disposition about the information needs. I could see where he was coming from on his request for research materials. That was a good point, which may well be of value in later years. If we can find out a bit more about the processes that are going on, I do not think anybody would object to that Obviously, there are boundaries around personal information, personal choices and other matters, but his general point was that we do not know enough about the choice matrix that students go into. Particularly as we move to a more market-based economy, that must be the right decision. I could see where he was coming from on that, and I broadly support that, although I have some reservations about some of the detail he was looking for I have raised this point before in Committee—and will come back to it, whether in Committee or on Report—about where the boundary is between the Office for Students and the CMA. The Competition and Markets Authority has been doing some work on universities, as I am sure the Minister is well aware. Indeed, several of the universities—including one of which she is an alumna, I think—were required to give undertakings to the CMA about the sort of information that should be available, under the Consumer Rights Act 2015, to provide the appropriate level of assurance about the information that is required in decision-making. As one of the staff of the CMA said, the choice to go to university is an expensive "one-off decision" for many people—£50,000 seems to be the direct cost that will be involved in going to university, and that can either be paid directly or borrowed. Clearly, that is a significant amount of money, and the consumer rights issues involved in the decision to apply and then receive an offer of a place at university need to be clear in general terms. We must also work out—and I do not see it well expressed in the Bill—where the OfS has responsibilities and where the CMA has responsibilities. Is it, for example, in the Minister’s mind that the OfS will take over from the CMA the extensive series of undertakings that are now being sought from a number of universities up and down the country? I raise that point because I think it is at the other end of the area that the noble Lord, Lord Lucas, was beginning to mine. I will come back to that in a moment I am afraid that the rest of what the noble Lord said left me a bit troubled, and I hope that the Minister will respond in the negative to them. I do not think that it is appropriate to begin to look at matters such as relationships between staff and students, even if that information were available. I am quite surprised that he thinks that way, and I think that there are a number of other things in this area which would not have really worked. However, on the other hand, there are some which might fit into either of my two categories relating to the decision points within the process of accepting a place at university, in which the CMA will have responsibility, and the issue of research The CMA material is really interesting. The undertakings that it has sought broadly lie in the area of information around the costs of courses and the type of engagement with staff that will be available. I have heard, although I have not been able to find it in my research in preparation for this debate, that when requirements for courses are advertised, for example in prospectuses, the student applying to that course should be able to establish, at the time of the application, which staff members are teaching the course, how many contact hours they will have and what sort of contact will be involved. Such matters have not been routinely dealt with by universities very well, although I am sure that in the round they do them well, but I do not think that many universities—certainly not the one that I worked at—would have been able to tell you, nine months before the start of term, which teachers would be teaching which courses. There would be a standard and it would be an appropriate standard, but it would not be a named person. However, the CMA seems to want institutions to name the individual who will be teaching the course. It may be right, and I am not saying that this is right or wrong; I am just saying that it is an interesting move. In a sense, that is beginning to go down the route that the noble Lord, Lord Lucas, has gone down. To that extent, we are at the beginning of a journey. The CMA says that it is making progress and that the change in responses from institutions between 2015 and 2016 has been quite significant, so clearly it is having an impact right now To go back to my earlier point, where exactly will that rest after this Bill becomes law? I would be interested to have any advice that the Minister can give on this matter. But, wherever we are, we are clearly in a different world, in terms of consumer rights and responsibilities, than we were five, or even 10, years ago. We are definitely in a situation where there are existing contractual rights and responsibilities and, as the CMA says, at the end of the day much of what it is currently doing will have to be tested in the courts, because only the courts can determine whether what is being offered is within in the law or needs to be challenged These are responses to the amendments which have been put forward by the noble Lord, Lord Lucas. I hope that the Government will not give a blanket response, because there are bits in there which should be picked up and taken on board. However, there is also this underlying question of what the CMA is doing here, where its responsibilities will begin and end and who will take over the burden of the extra responsibilities. I look forward to hearing the Minister’s response.