Troubled Families Programme — House of Commons, 2015-03-10
Topic: Social Welfare
Eric Pickles (Conservative, Centre-right): With permission, Mr Speaker, I wish to make a statement about this Government’s troubled families programme. In 2011, the Prime Minister set a bold ambition for this Government that by the end of this Parliament we would turn around the lives of 120,000 of the country’s most troubled families. Turning their lives around meant: drastically reducing the antisocial behaviour and crime for which they were responsible; ensuring that truanting children were back attending school; and getting parents into jobs. Today, with great pride, I can announce to the House that 90% of the families we promised to help have achieved those outcomes. More than 105,000 families have had their lives turned around, and the programme still has three months left to run I want to extend my gratitude to the army of front-line workers who have worked tirelessly with those families to bring stability back to their lives. I also want to offer my congratulations to the families who have grasped the opportunity that this programme has offered to them to end a dysfunctional and negative way of life and offer their children a better future. I also want to put on record the fact that the programme exemplifies how central Government, local government and their partner public services can successfully work together with a sense of common endeavour and shared objectives. All 152 upper-tier local councils across England, irrespective of political control, have worked closely with my Department, and it is only by working together that we have delivered this challenging programme at great pace In 2011, I was deeply honoured when the Prime Minister asked me to lead this programme, but I was also acutely aware that its bold ambitions had eluded the efforts of previous Governments. Looking back, we can see how the success of the programme has come from its simplicity, and from the clear aims and straightforward methods that have captured the hearts and minds of public servants at all levels I am sure that many Members of the House will know the frustration that comes from seeing how our services and systems have failed to deal with the root causes of problems and only treated, or reacted to, the symptoms. How many of us know families in our constituencies who have been failed by services but have at the same time placed a huge and disproportionate burden on those services through successive generations? Young men follow in their fathers’ footsteps into trouble; young women fall victim to abusive relationships; and families push through the revolving doors of hard-pressed services with recurring problems of addiction, violence and mental and physical ill-health I believed that there was a better way for those hard-pressed services to operate and through the troubled families programme we have found it. Families in the programme have signed up to a plan that gets to the root cause of their problems and makes a real difference to their lives. It involves tough love and practical help from people who take a no-nonsense, persistent approach, who will not go away and will not give up, and who will not be put off by missed appointments or unanswered doors. A typical family in the programme has nine different problems to contend with. A child’s bad behaviour and truancy leads to exclusion from school and a life of petty crime. The school tries to help, but its efforts are undone by a mum who simply cannot get out of bed in the morning to ensure that her son goes to school. She suffers from stress and anxiety and drinks heavily. Why? She is in arrears on her bills and is regularly beaten up by the boy’s dad. The result is that the child’s poor prospects become entrenched and the cycle of the family’s problems continues The key worker’s job is to break the cycle and they will prioritise what needs to change first. In this case, they will get the police and others to stop the violence and help the mum to budget better and start on a path to employment. For a while, the key worker will arrive at 7 am to ensure that she is up, making some breakfast for her son and packing him off to school. As her mental health improves and improvements grow, the key worker can step back, mentor and gradually let go The figures we are publishing today prove beyond doubt that the approach is working for families. It also helps the communities where they live and of course delivers substantial savings for the taxpayer. The key worker has replaced the expensive swarm of services buzzing around the family that deal with individual symptoms rather than addressing the root causes Today, my Department is releasing new information from local authorities that clearly demonstrates the savings generated by the programme. This year, Manchester estimates that for every £1 invested in family intervention, local public services receive an estimated £2.20 in savings. For Redcar and Cleveland, the figure was £1.94. For every four families helped under the programme, the equivalent of a police officer’s starting salary could be saved. In the London borough of Wandsworth during the first year of the programme, the total savings from reducing demand on the criminal justice system were nearly £1.2 million. The 70% reduction in domestic violence in the families being helped saved the borough £70,000. Salford has identified benefits to health services of £1,700 on average per family. Those savings follow a nearly 60% reduction in alcohol abuse and a 50% reduction in drug misuse in the 12 months following family intervention. If those savings were representative of all the 105,000 families who have been turned around by the programme so far, a total of £1.2 billion would be generated in gross fiscal benefits Those gains for the public purse are reason enough for celebration, but what makes me most proud of the programme is its impact on people’s lives, especially in getting family members into work. That is no easy task when we consider that they were previously a million miles from being able to hold down any kind of job. Figures released today show that more than 10,000 adults from troubled families have moved into sustained work. I want to take this opportunity to express my gratitude to my right hon. Friend the Secretary of State for Work and Pensions, who placed 150 of his jobcentre advisers in local troubled families teams. They have worked wonders in some really challenging cases This approach works for taxpayers and the families involved in the programme, and this Government will build on that success. I am delighted that we have secured cross-Government support for an additional £200 million of funding for an expansion, to work with 400,000 more families from 2015 to 2020. That work has already started ahead of time in two thirds of areas I would like to end by referring to a letter from a head teacher in Leicestershire to her troubled families team. She confesses to being a "notoriously grumpy Head Teacher on welfare issues", but says that the troubled families team is "something quite different" that she "can’t praise enough." Why is that? It is because "for once, everybody seems to know what is going on" She concludes by saying: "I have never come across anything quite like this before." Neither have I. That is why I am genuinely honoured to have led this remarkable, life-changing programme for the Government, and why I am delighted that it is being expanded to help more troubled families across the country. I commend this statement to the House.