Armed Forces (Service Complaints and Financial Assistance) Bill — House of Commons, 2015-02-02
Topic: Defense
Kevan David Jones (Labour, Centre-left): The Opposition welcome the introduction of the armed forces ombudsman. The current Service Complaints Commissioner for the Armed Forces was introduced by the Labour Government as part of the Armed Forces Act 2006, which came into effect in January 2008. I should tell the Minister that that was no easy task. Other hon. Members and I—a few in the Chamber served on the Defence Committee at the time—did a year-long comprehensive report on the armed forces duty of care. They know that some of the arguments put up against the further extension in the Bill were put up against the 2006 Act. It was said that somehow the earth would stop if we interfered with the chain of command and had external scrutiny of the armed forces We have been proved right in terms of how the Service Complaints Commissioner has worked. I pay tribute to Dr Susan Atkins, who has been so successful because she has pushed the boundaries effectively and ensured that her remit is listened to. The commissioner was introduced after the Deepcut tragedy and Lord Justice Blake’s report. The report was not only thorough but made some very good recommendations on armed forces discipline and dealing with complaints. In particular, it dealt with matters for the families of those who committed suicide. I put on record my thanks to Lynn Farr from Daniel’s Trust, who over many years, and in the tragic circumstance of her son’s death in service, not only campaigned to ensure that the system is more transparent and open but made real progress. I also pay tribute to Geoff Gray and Yvonne Collinson for their work on the deaths at Deepcut. I am on record as having said this before, but no matter what happens now we cannot bring those individuals back, and I doubt whether we can get to the truth of what happened at Deepcut. However, the work that those individuals have done has changed how the chain of command and the Government deal with young people in our armed services The Service Complaints Commissioner was a step forward. It was the first time that independent oversight was introduced to our armed forces. I remember at the time Conservative Opposition Members arguing that that would be the end of world, and that somehow the world would stop if there was independent oversight or if the chain of command was questioned. The world has not stopped. As the Minister rightly said, the chiefs have accepted that the commissioner has been a major step forward and has helped to increase and enhance the armed forces’ reputation, not only in the eyes of the public but in the eyes of those who serve. If the Bill is tightened up through some of the amendments that we will table in Committee, it can enhance that process. No one in the chain of command has anything to fear from the Bill The Service Complaints Commissioner drew attention to the efficiency with which complaints are dealt with and the fact that individuals can complain if they feel that something has gone wrong. There is a culture not of complaining for the sake of it, but of questioning behaviour that is not acceptable, no matter whose behaviour it is. In 2013 the armed forces attitudes survey reported that 10% of servicemen and women felt that they had been subject to discrimination, harassment or bullying in service environments in the previous 12 months. That would not be accepted in any other walk of life, and it should not be accepted for members of our armed forces.