Independent Complaints and Grievance Policy — House of Commons, 2018-02-28
Topic: Government Operations
Mark James Harper (Conservative, Centre-right): I hear what my hon. Friend says. I do not entirely agree with him, but I do not wish to deviate from this debate into a wider discussion of standards My final point is about training and culture. The hon. Member for Perth and North Perthshire made a sensible point about MPs’ backgrounds, but I wish to pick up on his slightly prejudicial comment that assumed that everybody on the Government Benches has a privileged background, which is entirely not true. I will not bore him with the fact that I was the first person in my family to go to university, my father was a labourer and we had certainly not had any Members of Parliament in the family before—I just want to challenge the hon. Gentleman’s prejudices—but he made a sensible point: MPs have a very varied set of backgrounds. Some have run their own businesses and employed significant numbers of people. Some, like me, have worked in a business for others, and I have experience of managing teams. Others will come to the House having never managed anybody before in their lives Members obviously come to the House at a variety of ages and with a variety of other experiences. We are all then plunged into employing members of staff. As the Chair of the Public Administration and Constitutional Affairs Committee, my hon. Friend the Member for Harwich and North Essex (Mr Jenkin), said, Members come to the House with the very best of intentions but often do not have the required skills. We therefore need to improve the training on how to employ and manage people and on the expectations that we set. We also need to provide HR support not only proactively, so that Members are better trained and supported, but so that we have somebody to ask questions if there are challenging issues that we are not comfortable dealing with. That would be valuable I welcome the recommendation that training should be part of the induction process for new Members. I do not think there is a massive gap between the position of the hon. Member for East Dunbartonshire (Jo Swinson) and that of my hon. Friend the Member for Harwich and North Essex. I think that everybody should go through the training, but the challenge is that we can mandate that everyone goes to a training course and physically turns up at the room, but we cannot mandate that they will listen attentively and change their behaviour after doing so. It seems to me that the people who are least likely to go to the training are probably those most in need of it As the hon. Member for East Dunbartonshire said, the challenge is to persuade people that they should go on the training course, listen and change their behaviour. The proposals to which the hon. Lady referred on publicising whether people had been on the training course, so that there is peer pressure and people feel they should go and so that the staff they might wish to hire put pressure on them, are a good idea. Nevertheless, for new MPs, it should be part of the standard set of training that every Member undertakes, so that we set the expectations correctly That leads me to the second part of my final point, which is about the culture of this place. I have listened to the debates we have had on this issue over the past few months and thought about my own working career. I was perhaps fortunate to work for two businesses that took management and how they treated their people very seriously. I went on training courses on how to manage people and set expectations and on what was expected. Staff members were empowered to speak up, and it was recognised that speaking up on a whole range of issues—whether how we ran the business or how people behaved—was the right thing to do. That set the right sort of culture, which is not always the case I have thought through some of the comments that have been made over the past few months. Examples of behaviour have been given and people have said things like, "That sort of behaviour was acceptable a few years ago, but things seem to have changed." I thought back to when I started my working after leaving university, which is tragically a lot longer ago than I care to remember, in 1991. I thought through some of the specific examples we have read about, and whether they involved Members of this House or people outside it, we heard people say, "This sort of behaviour used to be acceptable." I was thinking back to when I started work 27 years ago, and I concluded that, actually, those sorts of things were not acceptable. The difference between then and more recently is that people used to get away with behaving like that. What has changed is not that certain behaviours are no longer acceptable—actually they never were acceptable—but that people cannot get away with them now, and that is right and an improvement. What we are trying to deliver with the training and the change of culture is that everybody accepts not only that those sorts of behaviour are not acceptable, but that no one will let people get away with them.