Vulnerable Persons Resettlement Scheme — House of Lords, 2018-06-07
Topic: Immigration
Susan Williams (Conservative, Centre-right): My Lords, I join other noble Lords in thanking the noble Lord, Lord Scriven, for securing this debate and for his and others’ very human and humane contributions to it. I will say at the outset that I am very proud of the long-standing tradition that we have in the UK of offering protection and shelter to those who are most in need. The contribution that the UK makes to the needs of refugees, both in the region and here in the UK, is recognised across the world, and in particular by UNHCR. But it is absolutely right that we take time to reflect on what we have collectively achieved over the last few years and also to learn lessons for the future, as noble Lords have said. This report by the Independent Chief Inspector of Borders and Immigration is a helpful part of that process, and it is good that the issues are aired Before I turn to the report, it might be helpful if I take some minutes to set out the context. The vulnerable persons resettlement scheme is one of four resettlement schemes operated by the Home Office. These resettlement schemes offer a safe and legal route to the UK for the most vulnerable refugees. The scheme was launched, as noble Lords know, in 2014 and has helped those in the greatest need, including people requiring urgent medical treatment, survivors of violence and torture and women and children at risk—as the noble Lord, Lord Scriven, says, the most vulnerable of the vulnerable. He touched at one point on LGBTI refugees who, in many cases, must be in one of the worst situations of all. We need to be very sensitive in our treatment of them, particularly, as the noble Lord said, given the part of the world from which they are fleeing. I know that UNHCR has undertaken particular efforts to ensure that LGBTI individuals are able to register and, in addition to sensitising and training staff on LGBTI issues. UNCHR also works closely with partner NGOs supporting the LGBTI community in the region to facilitate registration, to ensure access to services and to explore available durable solutions, which may include consideration for resettlement. The NGOs are thus able to refer such cases to UNHCR where particular protection concern exists In September 2015, as noble Lords know, the then Prime Minister announced that the scheme would be expanded to resettle 20,000 Syrians in need of protection by 2020. In July 2017, the Government took the further decision to extend the scope of the scheme to include refugees who have fled the conflict in Syria but do not have Syrian nationality. The department works closely with the United Nations High Commissioner for Refugees—UNHCR—which is uniquely placed to identify those living in formal refugee camps, informal settlements and host communities who would benefit most from settlement in the UK. Although the UK has been resettling refugees since 2004, the announcement that we would resettle 20,000 people fleeing the conflict in Syria within five years represented a considerable increase in the scale of our resettlement programme. I am sure that noble Lords will agree that, with over 1,000 refugees resettled within the first three months, and over 11,000 refugees resettled by March 2018, this upscale is a significant achievement. Noble Lords, in particular the noble Lord, Lord Kennedy, acknowledged this On the report, the Government are pleased that the inspector, too, recognised the considerable achievements of the scheme. The Government welcome the recognition that the processes on which the scheme relies are essentially effective and that there is every reason to believe that it will achieve its target by the deadline. Furthermore, the Government welcome the finding that the flexibility in allowing local authorities to decide how best to spend the funding provided for each refugee—that goes to the point made by the noble Lord, Lord Scriven—has enabled some to participate in the scheme who may not otherwise have been able to do so In responding to the publication of the report the UNHCR said that it has been impressed with the UK’s ability to scale up its VPRS programme significantly and swiftly, co-ordinating closely with it. It went on to say that the UK programme is flexible and that the UK receives some of the most vulnerable refugees. The VPRS and the UK’s other resettlement programmes allow UNHCR to address serious refugee protection needs. The VPRS makes the UK one of the world’s largest resettlement states, and it is taking a leading role in promoting resettlement However, we are not complacent and recognise the need to keep improving to ensure that the scheme continues to work well. A comprehensive evaluation of the scheme is under way, and the department continues to engage with key stakeholders and delivery partners. I am sure that the noble Lord, Lord Scriven, will acknowledge the lack of defensiveness in that statement, but it is important that we continue to challenge ourselves and our own policy On the human point, which many noble Lords made, including the noble Lords, Lord Scriven and Lord Kennedy, the new Home Secretary made that point quite clear, saying that the Home Office deals with individuals, day in and day out. These are people; they are human. The noble Lord posed the question of what a good system looks like. In the Home Office it is when people feel as if they have been treated as human beings, efficiently and effectively, and feel that a fair process has been undertaken throughout The chief inspector made seven recommendations as part of the report. The noble Lord, Lord Kennedy, helpfully went through each one of them, and I shall do so in turn for his benefit and that of other noble Lords, and will try to respond to each. The report recommended that the Home Office review the scheme’s staffing, ensuring that roles are clearly defined and set at the correct grade and that staff receive training that enables at least some of them to be deployed flexibly, as required. The department believes that roles in the team are set at the correct grade and it has already deployed staff flexibly within the team. The activities of certain roles will be reviewed in terms of case sign-off and categorisation when staffing levels allow. Any changes in process or responsibilities will be reliant on securing the necessary changes to IT systems. I know that the noble Lord, Lord Kennedy, challenged me on what those changes mean. I will have to write to him on that. I asked the Box, and it has just occurred to me that I have not given a full answer The report recommended that the Home Office ensure that the data required to support the efficient and effective management of each stage of the resettlement process is defined, captured, shared and processed or analysed, and the results shared with all relevant parties. The department has a suite of internal management information and progress reports to enable the effective management of the VPRS, and is working to develop new digital tools to enhance automation and increase efficiency of casework, allocations and arrivals processes. That might be the IT changes; I shall confirm it. The collated management information is shared appropriately and securely with the relevant bodies involved in the resettlement of vulnerable individuals under the scheme, and is used by Home Office analysts in monitoring and publicly reporting the operation of the scheme The noble Lord, Lord Scriven, commented about there being not enough grip on the data and ensuring it is used, and asked what the Home Office is doing to improve the recording and monitoring of the reasons for referral of refugees. We record the primary reason for referral to the UK, as the noble Lord knows, and we manage people’s needs carefully. We do not believe a more granular approach—which I know he has pushed for, and has pressed me for time and again through Written Questions—would make any material difference to the support received by the refugees who are referred or accepted for resettlement. But I know exactly the point he will make now.