Storm Arwen — House of Lords, 2021-12-02
Topic: Energy
Sue Hayman (Labour, Centre-left): The Minister may have heard of a small village in Cumbria called Ullock. In Ullock, we were without power from Friday evening through to Tuesday afternoon, so I have an acute understanding of the impact of Storm Arwen and the extreme weather it brought, which has been so challenging for the district network operators to fix, but it now appears that we were fortunate in that we were off for only four nights. The severity of the storm and the difficulties in restoring electricity connection referred to in the Statement have highlighted a number of serious concerns that the Government need to address First, will the Minister tell us what consideration the Government have given specifically to the impact on rural communities that are not on the gas grid and not as accessible in poor weather? Without gas, communities rely much more heavily on electricity for heating, hot water and cooking a hot meal, and it has been really cold. The Government and power companies were warned about the storm, so why was more attention not paid and more preparations made to provide the support that the rural and more isolated communities would need Where I live, there are elderly residents in their 90s, who are not classified as clinically vulnerable, so they had no extra support, apart from neighbours—who were in the same position, with no heat, no light, no hot water and no hot food. Does the Minister agree that the very old should not be left in this position for days on end This brings me to my concerns, personally experienced, about the very poor quality of much communication. In the 21st century, we should surely be able to provide timely and accurate information to residents. Electricity North West told me that I was experiencing a "fault journey". Unfortunately, I had no idea when or where that journey was likely to end. While I still had charge in my phone, I could go to the website to read the out-of-date and inaccurate information, which told me on a number of occasions that there was no fault in my postcode area. My husband called and was on hold for a long time, as were so many others. When he was finally put through, he was told that there was no information available and to keep up to date through the website. Of course, you cannot do this once your phone is flat Moving on to compensation, can the Minister categorically assure the House that there will be a prompt settlement of compensation claims and no attempt by any DNO to try to wriggle out of paying all claims in full? We should also remind ourselves that high levels of compensation are set by Ofgem to encourage DNOs to increase resilience. Will the Government ask Ofgem to increase the requirement on DNOs to improve domestic resilience, because if there is a lesson to be learned from Storm Arwen, it is that our long-term resilience against extreme weather is simply not good enough Yesterday, in the other place, Kwasi Kwarteng said that the Government would be "trying actively to learn lessons".—[Official Report, Commons, 1/12/21; col. 929.] He also said: "We have to be prepared for similarly extreme difficult weather conditions in future and make sure that our system is resilient in that eventuality".—[Official Report, Commons, 1/12/21; col. 921.] He is absolutely correct in that. We know that climate change will bring more extreme weather events and, as part of the efforts to tackle climate change, the Government are, quite rightly, phasing out fossil fuels. That includes petrol and diesel, gas and oil. There has been much discussion during the debate on the Statement about generators. What are the plans for generators once petrol and diesel have been phased out As we move away from oil and gas heating and towards electrical heating across all homes—because currently that is really the only option—how will the Government make the network resilient? Can the Government categorically say that it can be made completely resilient for the future in its current form? If we cannot rely on the resilience of the grid, we need to look at how we can make our homes resilient. What plans do the Government have for this? For example, what investment is being made into battery storage technologies? What work is being done to look at the future build of new homes to bring in this resilience? We could, for example, fit all new homes with solar panels with a battery storage back-up when that future technology is ready. We need long-term investment to make this happen Storm Arwen has been a warning to the Government and to the power companies that, with climate change and the likelihood of more frequent weather events, we cannot continue as we are. With the decarbonisation and electrification of domestic heating, there must be resilience built in for when the supply fails while the grid is being restored. What are the Government doing to get Ofgem to incentivise the DNOs to do this? How is Ofgem working with them to achieve this as quickly as possible? Will the Minister speak to the Government about reporting back to Parliament in six months on progress made in this area Finally, if the Minister is not taken by my suggestions on how we could make domestic properties more resilient outside of the grid network, can he inform your Lordships’ House how the Government are investing for the future so that we do not have to revisit the misery faced following Storm Arwen over and again?