Consular Support for British Citizens — House of Commons, 2021-12-09
Topic: Immigration
Hannah Mary Bardell (Scottish National Party, Centre-left): I am incredibly grateful to all who have spoken, including the hon. Members for North Norfolk (Duncan Baker) and for Strangford (Jim Shannon). I failed to mention the Kevin Bell Repatriation Trust in my substantive speech, and I apologise for that, because it is an organisation that we hold in great regard and would like to work with more. I will reach out to the hon. Gentleman on that. We also heard from my hon. Friends the Members for Angus (Dave Doogan) and for West Dunbartonshire (Martin Docherty-Hughes), and the Opposition spokesperson, the hon. Member for Hornsey and Wood Green (Catherine West). They have all spoken passionately about devastating cases in their constituencies I have to say to the Minister, gently and kindly, that I know she has come into this role recently, that this is a huge brief and area, and that she has a pre-written speech—we all understand how this works—but there will be families at home watching this who will be furious. That is not in any way to insult her or her staff, but I am concerned that they have not grasped the gravity of this and the gaps, to put it bluntly. She talked of detailed experience of local staff. I am sure that many do have detailed experience, but I am afraid that in many cases, such as those we have heard about today, they fail to share that experience or they fail to have the support and resource to share that experience. She spoke of a service that operates 24 hours a day, seven days a week, but many, many families we have met and dealt with would beg to differ on that. That may be the definition of what a service is, but, as my hon. Friend the Member for Angus said, an offer of false, empty hope is worse than no hope at all—I would agree with that. I know that the level of service and support is aspirational, and staff want to give the very best service, but there is a long way to go. I am glad that the Minister does want to work with us, because we want that too; as I said, I want to be a critical friend. However, fundamentally, when we talk about the Vienna convention, we have to remember that the UK has an opportunity to lead the way on this, but it is falling far behind. As we well know, diplomatic and trade relations play a serious role, and post Brexit we are in a dangerous and difficult place. We need to do much, much better for the families of these islands Question put and agreed to. Resolved, That this House regrets that the consular services provided by the Foreign, Commonwealth and Development Office (FCDO) to bereaved families of people who have been murdered, have died in suspicious circumstances, or have been imprisoned or tortured overseas have fallen short of the standard reasonably expected; notes that access to justice and basic standards of assistance are dependent upon a person’s ability to pay; is concerned that there is no legal right to consular assistance and that support is provided on a discretionary basis, which can lead to unpredictable and inconsistent communications from the FCDO; further regrets that consular services in the UK are below the level of support UK citizens should expect; believes that the FCDO’s focus is on what it cannot do to help, rather than what it can do, which adds to the trauma experienced by victims; calls on the Government to improve and standardise communication processes at the FCDO, to publish consular procedures and policies and to revisit the findings of the Fifth Report of the Foreign Affairs Committee, Support for British nationals abroad: The Consular Service, Session 2014-15, HC 516; further calls on the Government to consult with the families affected and to raise the standard of how British citizens are treated by FCDO procedures; and urges the Government to set a world leading example of how a state treats its citizens in their darkest hour of need.