Digital Technology (Democracy and Digital Technologies Committee Report) — House of Lords, 2022-03-11
Topic: Technology
Parry Mitchell (Crossbench, Unknown): My Lords, like most noble Lords, I am absolutely thrilled to see Lord Puttnam here today on the steps of the Throne. His wisdom and fingerprints are all over this cracking report and we owe him a great debt of thanks. Speaking very personally, I have to say that it is a real tragedy that he is no longer a Member of this House. My noble friend Lord Lipsey is to be congratulated on stepping into his shoes and delivering such a masterful introduction to this debate Never one to hold back, Lord Puttnam said in another speech that the Government’s response was "lamentable" and: "It came across as if written by a robot" I will go a little further. On this committee sat Members of your Lordships’ House, drawn from all sides, each of whom has extensive experience of the dangers to our democracy from the misuse of digital technology—and we have heard from this debate just how powerful and experienced all the contributors are. So why did DCMS produce such a tepid and bland reply to our report, and why did it not accept many of our 45 recommendations? We know the answer: it just ignored them. Written by a robot? More likely written by a junior with the brief, "Write 25 pages and say nothing" I wish to contain my comments to recommendation 8: "The Competition and Markets Authority should conduct a full market investigation into online platforms’ control over digital advertising." I will link that to what I believe to be the massive dangers to our democracy posed by big tech, in particular Google and Facebook; I do not have to use their other names, Alphabet and Meta When Google was founded, it had a corporate mantra which proclaimed, "Do no evil". Facebook had one too. It was "Move fast and break things". Today, Google has 3.5 billion daily searches; Facebook has 1.7 billion active users. These staggering figures show that both services are hugely popular in much of the world, and they are also free of charge. But, of course, we all know that they are not free, because their product is each one of us, and our combined data is very valuable. The amount of data that Google has on all of us is mind blowing: 10,000 petabytes, a number that is so immense I cannot even conceive of it. How does Google collect it? From our location, from our searches, from the apps we use and from what we buy and where we buy it. Facebook has 300 petabytes of information as well: a smaller number but still huge Both companies monetise this data by using algorithms that produce results that are vital to advertisers in selling their products. If data is the new oil, Google and Facebook and their sister companies, WhatsApp, YouTube and Instagram, are literally swimming in it. The ownership of such data gives these companies enormous power—corporate power the likes of which has never been seen before. But they have not behaved like responsible citizens. In the political environment, we have seen massive abuses of power, particularly by Facebook. The role of Cambridge Analytica in the 2016 Brexit referendum, and then its role in the 2020 presidential election in the United States, are famous examples. The data it provided, and the manner in which it obtained it, were contrary to the best aspects of democracy. Frances Haugen, the Facebook whistleblower, said of Facebook in her brave testimony to the House of Commons Select Committee: "Unquestionably, it is making hate worse." Their power of these companies is awesome. Their bank accounts are huge. They are staffed by brilliant people and they hire the best advice in the world, Mr Clegg included. Plus they pay minuscule tax on their enormous global profits. From an economic point of view, both Facebook and Google are monopolies —and not just national monopolies but global ones. Google, for example, has 92% of the UK search market; YouTube’s figures are even higher. These companies engage in surveillance capitalism. They are dangerous and we need to curb their power Luckily, movement is afoot. In the United States, Lina Khan, head of the FTC, is pushing for antitrust Bills. In the US Senate, Amy Klobuchar has introduced a Bill. In the EU, Margrethe Vestager is introducing a digital services act to regulate big technology. But we lag behind. I ask the Minister whether the Government have any plans to encourage the CMA to investigate the monopoly powers and influence of big tech. Big tech moves fast and breaks things. Big tech also facilitates hate and evil. We, the lawmakers, are ponderous and slow to act, but the threat to our democracy is real and we need to move with haste.