Rail Service Reductions — House of Commons, 2021-10-22
Topic: Transportation
Christopher Heaton-Harris (Conservative, Centre-right): I congratulate the hon. Member for Richmond Park (Sarah Olney) on securing this important Adjournment debate, and I thank her hon. Friend the hon. Member for Twickenham (Munira Wilson) for contributing. Lots of hon. and right hon. Members have made me aware of their interest in this subject, including my right hon. Friend the Member for Epsom and Ewell (Chris Grayling). I would not say he is constantly talking to me about it, but every time I see him he does mention this particular subject. I do know how important it is to Members affected by the consultation Thank you, Madam Deputy Speaker, for keeping us to time today, which is an excellent reminder that Parliament, much like the railway, functions at its best only when things run smoothly and efficiently. That is really the crux of the matter today—the need to make sure that our railways do actually run smoothly and efficiently, and put passengers first. Let me put try to put this debate into some sort of context. In February 2020, before the pandemic, our railways had one of their busiest months on record, and the commuter services in the morning from the constituency of the hon. Member for Richmond Park were busier than ever, too. It was standing room only on nearly all—or, in fact, on all—early commuter, morning peak services into London, and indeed on the vast majority of morning peak services around the country However, there were issues, too. The lines into Waterloo, for example, were at capacity, and any delay in the morning would cascade through the services for the rest of the day, often creating delays on other services, as well as having staff and trains in the wrong place at the wrong time, or where they crossed lines and all things got excited. Huge amounts of delay minutes, which is how the industry measures these things, were created by those issues Indeed, in May 2018, the whole system nearly keeled over. Unachievable timetables bid for in very complicated franchise competitions combined with infrastructure not being delivered on time and industrial action created a toxic mix and delays up and down the country, where millions of journeys were disrupted. Action was called for in this Chamber very loudly, and indeed by consumers, punters, passengers up and down the land, and a comprehensive review was started, led by a gentleman called Keith Williams Going back to my story, the pandemic followed that very busy February on our railways. In April 2020 passenger numbers were down to 4% or 5% of what they had been a year earlier—almost Victorian levels of carriage. When Keith Williams’s work came to fruition in the "Great British Railways: Williams-Shapps plan for rail" White Paper this May, we not only had to take account of the issues that were there pre-pandemic but obviously had to have an eye on what had happened over the previous 15 months. I am very pleased to say that the White Paper received cross-party support, and I thank the hon. Lady and her party for being so positive about the need for reform Everyone in politics and across the rail industry realises that, with passenger numbers still stuttering, these reforms were required more than ever, and we needed to ensure that our national timetable is reliable and fit for the future. It had to be an integral part of those reforms to ensure that passengers get the reliable, clean trains they deserve—that is a key reform Ensuring we have a timetable that allows freight operators to take lorries off our roads, helping to decarbonise journeys and get goods to places in a much more environmentally friendly way, is also part of those reforms. That is why this debate is so timely and so important The challenge for the railways is not an easy one. The industry must rethink its offer to passengers and to freight while carefully balancing the need to preserve the excellent performance that the hon. Member for Twickenham talked about. It must deliver reliable passenger services and provide good value for money for the hard-working taxpayers who use it, and for those who do not. The industry needs to ensure that timetables are attractive, efficient, reliable and fit for purpose South Western Railway routes have historically seen very high patronage. I used to commute on those lines, and this House will be aware that SWR and Network Rail have historically responded to ever-growing customer demand by increasing the number of trains on the network, often at the expense of the performance and reliability of the services and the infrastructure on which they run. I am sure the hon. Member for Richmond Park would agree that it is no use having frequent services if they do not run reliably because the network is too busy, and it is no use advertising trains if they have to be cancelled to recover time in the timetable. It is infuriating when something is promised to passengers that cannot be delivered. I am keen to ensure that any future timetables do what they say they will do and can be completely relied upon As we all know, passengers are slowly returning to the railways, but behaviours have changed. The morning peak hours are back to being the busier trains of the day. I was shown data earlier this week demonstrating that only one train coming into Waterloo on a new normal midweek day was at or over capacity.