argyrotsipi/train-dataset huggingface dataset:
Private Sector Pensions — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): I thank my hon. Friend. An investigation is going on. Not only is there one that has been initiated by the Business Minister, but the Insolvency Service will also be investigating what went on. If there is any evidence that untoward things have been done, a prosecution will follow. That is what we are about: we want businesses to act responsibly. They employ the majority of people in this country, so it is only right that we support them when they need our support and bring them to account when they are doing things wrong.
Private Sector Pensions — House of Commons, 2018-01-22
Topic: Other
Esther Louise McVey (Conservative, Centre-right): We received 800 responses to the Green Paper. We want to learn from the people who know most about these matters what they think is the best way to tackle the problem, because obviously we do not want such things to happen again.
Private Sector Pensions — House of Commons, 2018-01-22
Topic: Mixed Topics
Esther Louise McVey (Conservative, Centre-right): Of course it is important that we have the private sector delivering an array of services, because as the world gets more complicated and more specific, we need people with specific skills to go forward and do that. That is the best way to have a well-functioning country.
Private Sector Pensions — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): The Financial Guidance and Claims Bill, which we will be debating straight after this urgent question, deals with the advice and support that people can get in order to understand what options are on the table. That represents a positive move by this Conservative Government to allow people to control and understand their finances, because they need to know where to put their money and be assured that it will come back to them in a good pension.
Private Sector Pensions — House of Commons, 2018-01-22
Topic: Other
Esther Louise McVey (Conservative, Centre-right): I will indeed do that. My hon. Friend knows a lot about such matters. We will take advice such as that and the 800 responses to the Green Paper into account when drawing up our solution.
Private Sector Pensions — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): The hon. Gentleman is right that we are looking for ways to bring to account those who have not acted scrupulously. The regulator has taken measures, and they have proved successful. For example, BHS was prosecuted and we recouped £363 million. We have to adapt to situations as they arise and try to pre-empt other things, because none of the cases that have been mentioned today resulted from the same action. The hon. Gentleman is right that we have to ensure that unscrupulous businesspeople are brought to account, because we need good private business and good entrepreneurs.
Private Sector Pensions — House of Commons, 2018-01-22
Topic: Mixed Topics
Esther Louise McVey (Conservative, Centre-right): My hon. Friend is right to raise that point. The people watching at home who have a pension or are thinking about investing in one want to know that they are safe. They also want to know what the Government are doing to ensure that they will be safe going forward. That is exactly what we in intend to do with the White Paper by reinforcing corporate governance measures and making them tougher.
Points of Order — House of Commons, 2018-01-22
Topic: Other
John Simon Bercow (Conservative, Centre-right): I am grateful to the hon. Gentleman for his characteristic courtesy in giving me advance notice of his intention to raise that point of order. Moreover, the House has just learned from his detailed description of the prodigious efforts he made to contact the Secretary of State for Justice and Lord Chancellor, even if ultimately they were to no avail. I thank him, as I say, for giving me notice of the point of order As I have said on many occasions, colleagues, it is a strong convention, albeit not a rule, that a Member should give reasonable notice to a Member whose constituency he or she is intending to visit in a public capacity of the fact of that prospective visit. Apart from anything else, I regard this as a matter of courtesy I would say on this occasion that I am surprised to learn of this development, because I know the Secretary of State. Ordinarily, he would be regarded, I think, as one of the most courteous Members of the House. I do regard this as a lapse. It is regrettable and I hope that it will not happen again. We ought to treat each other with courtesy, which means giving some advance notice, as I have said.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): I beg to move, That the Bill be now read a Second time The Bill will reform the current financial guidance service landscape to improve outcomes for people in their everyday lives. It will bring about two changes. First, it will restructure the financial guidance landscape for members of the public by creating a new single financial guidance body and providing funding to the devolved authorities for locally commissioned debt advice. Secondly, it will move the regulation of claims management services from the Ministry of Justice to the Financial Conduct Authority. Both measures will benefit members of the public and provide a sustainable legislative framework for public financial guidance and the future regulation of claims management companies Ensuring that people, especially those who are struggling, are easily able to access free and impartial financial guidance to help them to make more effective financial decisions and to improve their confidence in dealing with financial service providers is an important step towards improving people’s financial capability. In addition, ensuring that people are able to access high-quality claims management services speaks to the Government’s commitment to ensuring that action is taken when markets work against consumer interests The provisions in part 1 of the Bill follow three consultations, conducted by the previous Conservative Government, on the provision of pensions and money guidance and the provision of advice on debt management. In particular, the consultations examined the demand for such services, how their provision should be structured and how to make that provision more effective for consumers. The final consultation revealed a broad consensus for a single body for financial guidance. As a result, the Bill will bring together the important work done by the Money Advice Service, the Pensions Advisory Service and Pension Wise to create a single financial guidance body. The relevant measures have received strong support from industry, stakeholders, charities and consumer groups.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): The hon. Gentleman makes an important point. Once the new body is set up, it will be able to see what is needed in the public arena and shape and craft what it does. That is important, as is debt advice for vulnerable people, who need to be able to plan a path for their future.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Mixed Topics
Rebecca Faye Clark (Pow) (Conservative, Centre-right): The fact that household debt in this country now stands at £1.9 trillion shows just how important it is to give people knowledge and understanding about the management of their finances. I welcome the Bill. Will the Secretary of State assure us that it will help constituents such as mine in Taunton Deane, who currently have to go to a plethora of bodies to get advice, to make the decisions that we hope will prevent them from getting into debt?
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): If I can make a bit progress, I will take some more interventions Old Mutual Wealth has noted that consolidating the Money Advice Service, the Pension Advisory Service and Pension Wise into a single financial guidance body presents an opportunity materially to improve the quality and reach of Government-led primarily industry-funded services to encourage consumer engagement. Accordingly, the new body will ensure that people have access to the information and guidance needed to make the necessary and effective financial decisions that we all have to make throughout our lives. This information, guidance and, in respect of debt, advice will be not only independent and impartial, but free at the point of use, making it accessible to all those who need it. By merging those services into a single body, we will remove duplication of services, increase the efficiency of the service and ensure that those who require information, financial guidance and debt advice know exactly where to find it. A single body also gives us the opportunity to provide a more seamless customer journey, doing the joining up behind the scenes. Importantly, it provides a hook back into the customer for follow-up support. The Government are concerned about low levels of financial capability in the UK. We recognise that not enough people know how to manage their money effectively, which is why we are taking decisive action through the Bill.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Mixed Topics
Esther Louise McVey (Conservative, Centre-right): The hon. Gentleman raises a very good point. Different people glean information through different channels, so a website works for some and telephones work for others, and there will be a need for face-to-face advice. At the moment, that is being offered through the citizens advice bureaux. Therefore, he is right in saying that face-to-face advice is important, too.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): Again, a valid point—the advice has to be impartial, free and in a language that people understand. Sometimes people might not feel confident to say that they do not understand the terminology, because they think that there is a presumed knowledge that might not be there. I concur with what the hon. Gentleman says The new body will have a number of statutory objectives: to improve the ability of people to make informed financial decisions; to support the provision of information, money and pensions guidance and debt services in areas where it is specifically lacking; to ensure that information, guidance and debt advice is clear, cost-effective and not duplicated elsewhere; to ensure that information, guidance and debt advice is available to those most in need, particularly people in vulnerable circumstances; and to work closely with the devolved authorities.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): First, debt is not rising. It has actually fallen over the past eight years, but it is still too high. This new body will offer guidance and advice, so that people understand what loans they are taking out and, fundamentally, what paying them back will mean for them. Secondly, we are today putting in place the legislative framework to set up the body, but it will determine the key things it wants to pursue. I am convinced that it will listen to the advice that the hon. Gentleman and others put forward The new body will also provide advice on a breathing space scheme, providing additional support to the Government’s policy development. The scheme will allow an individual in problem debt to apply for a period of protection from further fees, charges and enforcement action, alongside establishing a statutory debt management plan. One of the new body’s key functions will be to support over-indebted consumers, ensuring the provision of high-quality debt advice that is free at the point of use. Last year, the Money Advice Service spent £49 million to fund 440,000 debt advice sessions. We want the new body to build on that good work.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Mixed Topics
Esther Louise McVey (Conservative, Centre-right): My hon. Friend makes a good point. Household debt rocketed under the previous Labour Government, and we are now ensuring that it comes down, because it is still too high. I particularly appreciate that the Bill has cross-party support, because we all know that we need to help people who are in debt As a result of a range of broader reforms and initiatives, such as automatic enrolment, which has increased the number of people saving into pension schemes and the pension freedoms that allow anyone aged 55 and over to take their whole pension as a lump sum without paying tax on the first 25%, the number of people looking for high-quality, impartial financial guidance continues to rise. We look forward to the new body meeting those challenges, building on the existing good work of the Money Advice Service, the Pensions Advisory Service and Pension Wise.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): I will make a little progress before taking any more interventions, because otherwise I will never get through this, and I need to The second part of the Bill makes provision to strengthen the regulation of claims management companies. As many hon. Members will be aware, there is evidence of malpractice in the claims management sector in the form of disproportionate fees, nuisance calls, poor service, and the encouragement of fraudulent claims Following an independent review of claims management regulation led by Carol Brady, the Government announced in the 2016 Budget their commitment to clamping down on malpractice in the sector. Part 2 delivers this commitment in two key ways. First, it transfers regulatory responsibility for claims management regulation from the Claims Management Regulator, a unit based in the Ministry of Justice, to the Financial Conduct Authority. Secondly, it introduces new measures to ensure that consumers are protected from being charged excessive fees. Those measures include a duty on the Financial Conduct Authority to make rules restricting fees charged for services provided in relation to financial services and products such as payment protection insurance claims, and a power for the FCA to introduce caps in other claims sectors should the need arise.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Robert James MacGillivray Neill (Conservative, Centre-right): I very much welcome part 2, which does improve protections. Is my right hon. Friend aware that the Justice Committee looked at this issue in relation to changes to the small claims limit in personal injuries matters? Will she bear in mind the very strong evidence suggesting that, because the likely increase in the small claims limit will mean more litigants in personal injuries cases, the current cap in relation to payment protection insurance should be extended to personal injuries cases in order to extend consumer protection? Will she consider a "fit and proper person" test in relation to claims management companies operating in this area?
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): My hon. Friend always provides wise words. I can assure him that those matters will be taken into consideration This is not to say that claims management companies should be regulated out of existence. The Government believe that these firms provide a valuable service to consumers who may be less likely or unable to bring claims themselves. A well-functioning CMC market can also benefit the public interest by acting as a check and balance on business conduct. The measures therefore aim to strengthen claims management regulation in the round in order to enhance both consumer protection and professionalism in the sector The Bill ensures that those who use claims management services to make claims in relation to PPI are protected in the interim period before the FCA exercises its duty to introduce a fee cap. The Bill does this through the provision of an interim fee cap on PPI claims management services during the period between Royal Assent and implementation of the FCA cap. The Bill will cap these fees at 20% of the final compensation amount. The Association of British Insurers welcomed the claims management regulation measures, stating: "Confirmation of tougher regulation of claims management companies cannot come soon enough for people who are plagued by unsolicited calls and texts."
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Esther Louise McVey (Conservative, Centre-right): If I may, I will continue a little bit further and then I will take another question I will reflect on the passage of the Bill through the Lords. There was overwhelming support in the other place for the measures originally contained in the Bill. The amendments in the other place sought to include a Government manifesto commitment—a debt respite scheme—because noble Lords were concerned about legislative space. Some amendments made explicit in the Bill what was always implicit in policy, including making it clear that the single financial guidance body’s services are free at the point of use, and ensuring that the information, advice and guidance are impartial Other changes were more substantial, but none the less welcome. These ranged from the inclusion of a clause making it a criminal offence to impersonate the body to safeguarding clauses for its wind-up and requiring the FCA to create rules on signposting individuals to the body. Further additions include an interim fee cap for PPI claimants, which will ensure that CMCs charge fair and proportionate fees in relation to financial services claims during the interim period between Royal Assent and the introduction of the FCA’s fee cap, and making provision for the establishment of a debt respite scheme, which I will expand on shortly.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Mixed Topics
Esther Louise McVey (Conservative, Centre-right): We are of course looking at pensions today, but other rules, regulations and laws are in place to protect people from unsolicited, unwanted cold calls and the Department for Digital, Culture, Media and Sport is looking at how to strengthen them further. I now want to address some of these issues.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Victoria Grace Ford (Conservative, Centre-right): I listened very closely to what the Secretary of State said about the breathing space, which is a really welcome period to help individuals —she mentioned individuals—to sort out their debts without getting into more problems. Will she confirm that that also covers households and families so that it helps the whole family, not just the individual?
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Edward Vaizey (Conservative, Centre-right): May I welcome my right hon. Friend to her new position? As the former Minister with responsibility for telecoms, I was involved in trying to stamp down on cold calling. It may not be necessary to ban cold calling entirely, but I certainly welcome the fact that the Bill has been amended to take account of the knock-on effects of claims management companies on cold calling. I hope that the Secretary of State will comment on the need to make it explicit that the new regulator must consult Ofcom on some of these issues. Ofcom is the body charged with cracking down on cold calling. We often forget that when we introduce measures that are consumer-friendly—rightly, to allow people to have redress—that can, unfortunately, inspire some of the less scrupulous to up their game in terms of cold calling.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Other
Esther Louise McVey (Conservative, Centre-right): I thank my right hon. Friend for his intervention. No one knows more about this subject than him, and I am glad he has put that on the record. These are all things that we need to consult on to make sure that we get the new regulation right.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Domestic Commerce
Chris Ian Brian Mynott Philp (Conservative, Centre-right): On the question of cold calling raised by my right hon. Friend the Member for Wantage (Mr Vaizey), the cold calling provisions appear in clause 4 in part 1 of the Bill. Could the Secretary of State clarify whether those powers to prohibit cold calling will apply not just to financial guidance but to claims management companies, which are the topic of part 2? I hope that the answer is yes.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Mixed Topics
Esther Louise McVey (Conservative, Centre-right): That is our intention and that is what we will do, but those finer points will be worked out by the body as it works responsibly on behalf of UK citizens I want now to address issues that I know will be of interest to hon. Members. The Government have been clear that we will not stand for unlawful, persistent cold calling made by companies in the claims management sector. Cold calling is already illegal under certain circumstances. Under the privacy and electronic communication regulations, we have forced companies to display their numbers when they call, made it easier to take action against those involved in making the calls, and strengthened the powers of the Information Commissioner’s Office to impose fines That being said, a number of companies continue to act disreputably, so it is only right that the Government continue to take steps to further regulate the sector. That is why the Government committed in the other place to introduce measures to tackle those issues. The Department for Digital, Culture, Media and Sport is currently working through the details of an amendment to prohibit CMCs from making live, unsolicited calls unless the receiver has given prior consent. That step, combined with the Government’s previous actions in this area, should act as a warning to those acting unlawfully that we will not rest until the problem has truly been eradicated.
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Mixed Topics
Neil John O'Brien (Conservative, Centre-right): One of the important things that the Bill does is to regulate nuisance cold calling. It is sometimes tempting to dismiss it as merely a nuisance, but it is more than that for some vulnerable people. A constituent has emailed me to say: "All my friends and family have signed up to the TPS, but are still bombarded by these parasites. Our friend who suffers from dementia seems to get several a day, as I check his phone calls each time we visit. These vulnerable people…say yes to anything", even if they have not had an accident. My constituent adds that "TPS does not work…The only way to stop this abhorrent practice is for the regulator to hand out punitive fines" Will my right hon. Friend both maximise the scope of the Bill and encourage the regulator to clamp down hard on that kind of behaviour?
Financial Guidance and Claims Bill [Lords] — House of Commons, 2018-01-22
Topic: Mixed Topics
Esther Louise McVey (Conservative, Centre-right): I thank my hon. Friend for raising that important point. I bet that many constituents could bring forward similar cases. The maximum penalty for breaches will remain the same; that is up to half a million pounds. We must make sure that people do not abuse the system, which is why, particularly in this Bill, we are looking at ways to ban pension cold calling.