Online Abuse — House of Commons, 2016-07-07
Topic: Mixed Topics
Chinyelu Susan Onwurah (Labour, Centre-left): I, too, thank the Backbench Business Committee for granting this important debate. I congratulate the right hon. Member for Basingstoke (Mrs Miller) and the hon. Member for Carmarthen West and South Pembrokeshire (Simon Hart) on securing it. The contributions have been characterised by reasonable, well-informed arguments that reflect the consensus around the House and a desire for a constructive improvement in the situation that many of our constituents, and we as Members of Parliament, face. I may have mentioned it in the past but before entering this House I spent many years as an engineer, building the networks that eventually formed the internet. I did that because I see technology as democratising and enabling, as my hon. Friend the Member for Sheffield, Brightside and Hillsborough (Gill Furniss) also emphasised: technology as something that builds bridges and connects people rather than something that bullies and snoops on people. I spend a lot of time in this House and outside it talking about the positive benefits that technology, and particularly the internet, can bring if harnessed properly. For most of us, the internet is a window on the world. It is a place to learn about what is happening, to keep in touch with friends or make new ones, to buy something, to find a new job, to study or to play games. However, the increasing presence of online abuse means that, all too often, the internet is a place where people do not feel safe. As my hon. Friend the Member for Brentford and Isleworth (Ruth Cadbury) said, technology is a tool that can be turned into a weapon As we become ever more connected, there are fewer safe spaces from bullying and harassment. The hon. Member for Carmarthen West and South Pembrokeshire reminded us of some of the horrifying statistics on cyber-bullying. One third of children have been a victim, a quarter have come across racist or sexist messages online and, according to the Safer Internet Centre, four in five teenagers saw or heard online hate in 2015; that is 80% of our children. The hon. Member for Ochil and South Perthshire (Ms Ahmed-Sheikh) emphasised that online porn is available that targets children as young as 11, and the hon. Member for North West Hampshire (Kit Malthouse) suggested that we are sleep-walking into a mental health epidemic because of the impact of bullying and online hate on our young people Citizens in this country enjoy the right to walk down the street without being attacked or harassed. When that happens, the police act. Digital citizens should enjoy the same rights online. As the hon. Member for South Ribble (Seema Kennedy) said, we need to protect our digital citizens. In his short but powerful contribution, the hon. Member for Mid Worcestershire (Nigel Huddleston) said that we should focus on our duty to protect young people. To coin a phrase, digital citizens deserve digital rights It is the Government’s primary responsibility to keep their citizens safe, but they are failing to do that for citizens online. This is not a tech issue. As the right hon. Member for Basingstoke emphasised, it is about standards, interoperability, protocols, control, industry co-operation, self-regulation and, if necessary, legislation. We cannot just look at what we have now and try to patch over the problems. As well as the Government, internet companies also have a responsibility to keep the internet safe. I welcome the fact that the big internet firms are beginning to take that responsibility seriously, particularly when it comes to children. However, in my view, and in the view of many on both sides of the House, they have been too slow and are still not doing enough. It was great news that Twitter decided to add a button to report abuse, for example, but why on earth did it take seven years to think of it It is important that we get the principles right, rather than just trying to keep up with the latest technology, putting regulatory sticking plasters over whatever the latest innovation is. We cannot keep having this battle with every new internet giant or ubiquitous application As a woman engineer in a predominantly male industry, and particularly when I worked for Ofcom, the communications regulator, I remember the outrage voiced by many in the tech sector when asked simply to consider taking responsibility for content. Their main accusation was of undermining freedom of speech, as my hon. Friend the Member for Heywood and Middleton (Liz McInnes) highlighted. They also called parents irresponsible if their children found porn online, and accused women in particular of being over-sensitive when we objected to violent images of rape or to misogynist threats. As my hon. Friend the Member for City of Durham (Dr Blackman-Woods) reminded us, it is women who are often victims of online hate. The hon. Member for Romsey and Southampton North (Caroline Nokes) has a very robust approach to challenging online abuse, but unfortunately we cannot all emulate that I remind the industry players of the period when many championed what I would call a wild west approach to online safety. I do not want to undermine the work that they are doing now, and which I will come to, but to highlight that some of the lack of trust in the internet and the reluctance of many to go online can be traced to those early mistakes, when the right support and protection for consumers was not put in place. We now face a new frontier in citizen data control, and many of the same industry players—Facebook, Twitter, Google and so on—are still on the back foot on this. We need to give citizens and consumers control of their data On the subject of online outrage, the hon. Member for Rutherglen and Hamilton West (Margaret Ferrier) highlighted the Gamergate scandal. A recent period of online vilification came when I had the audacity to suggest that misogyny in games could perhaps be signposted; not necessarily regulated or eliminated, but simply signposted. That caused outrage among many in the industry, who still do not recognise the importance of social responsibility when it comes to the internet As has been said, there are many very bright people in this sector. If they can build algorithms to snoop on our email or phonebook, or to tell us who to be friends with or what washing machine to buy, they should be able to crack down more effectively on abuse and harassment and put me in control of my own data. The new platforms need to understand that. Perhaps it is not seen as a major priority because it does not come with a revenue stream attached, but safeguarding people should always be the No. 1 priority. That is not only because it is the right thing to do, but because if we allow the internet to become a place where only those who shout the loudest or who use the most appalling abuse can have a voice, people will turn away from using it. As the hon. Member for Paisley and Renfrewshire North (Gavin Newlands) said, those involved in such abuse must be held to account I am particularly pleased that the motion makes reference to training and education for the police and for young people. I welcome the recent Stand Up to Bullying Day, held on 5 July and organised by the Diana Award, which seeks to build digital resilience. I also welcome the work done by many third sector organisations. This is not a problem that will take care of itself without significant and sustained action from industry and Government. I also welcome the Reclaim the Internet campaign on which many across the House, including my right hon. Friend the Member for Normanton, Pontefract and Castleford (Yvette Cooper), are working. I am sure that my right hon. Friend looked to the Digital Economy Bill to provide some appropriate responses to online abuse, but I am afraid that we did not see any. I hope the Minister will be delighted to learn that Labour Members intend to make significant improvements to the Bill. A successful digital economy requires its citizens and consumers to be protected and empowered. Governments and platforms need to use technology to support citizens, instead of leaving the haters to attack them.