European Union (Withdrawal) Bill — House of Lords, 2018-03-14
Topic: Domestic Commerce
Christine Mary Crawley (Labour, Centre-left): My Lords, I support my noble friend Lord Monks in his excellent introduction and other noble Lords with amendments in this group, which contains Amendment 145 in my name and that of my noble friend Lord Judd My amendment requires Her Majesty’s Government, in partnership with Parliament, as my noble friend Lord Monks would put it, to seek ongoing reciprocal arrangements in the field of consumer law. The consequence of this not happening would be consumer chaos in this country. It is a modest request, in the context that UK consumers are key to the prosperity of our country and integral to the economy. As we know, every month consumers spend £100 billion in the UK, and in doing so support UK businesses, manufacturers and employees. It is therefore vital that this Bill protects the rights of consumers into the future The Bill as it stands reveals the gaps left by the Charter of Fundamental Rights not being part of domestic law on or after exit day. One important gaping gap relates to Article 38 of the charter: the right to a high level of consumer protection. In the launch of its consumer charter for Brexit, which I attended this morning, the leading consumer body Which? called on government to maintain and enhance Britain’s vital consumer rights and standards, stating that those rights should be at the heart of the Brexit negotiations—negotiations of which, as my noble friend Lord Monks has said, we as a Parliament are at present spectators. We must ensure that Parliament is no longer a bystander Government reassurance is long overdue when it comes to consumer concerns about the uncertainty, risk and disruption of the Brexit process and the sheer lack of information coming out on areas such as food safety, energy bills, travel rights, the validation of aeroplane safety—as the representative from ABTA reminded us at the Which? launch this morning—and roaming charges. How will the Minister go about responding to those consumer concerns? What is his response to the list of consumer priorities that were set out this morning, such as the need to maintain the UK’s world-leading consumer rights framework? The consumer framework in this country is very much based on local government and on trading standards—and I am very proud to be a vice-president of the Chartered Trading Standards Institute. The lack of resources to local government questions the Government’s insistence that, post Brexit, they will lead a race to the top in consumer rights in this country, given that the consumer framework is so heavily based on a local government framework Ensuring that we maintain and incentivise food quality and safety standards is another priority, as is maintaining the supply of affordable energy. Monitoring and maintaining access to the EU’s common aviation area to protect flight choice and suppress travel costs are also priorities. Further priorities include ensuring that reciprocal rights are maintained, such as in the field of healthcare and the European Health Insurance Card, which is used by nearly 250,000 UK citizens every year; and protecting mobile roaming in Europe. All these are urgent priorities for UK consumers which I do not believe the Government have really focused on and addressed so far What strategy have the Government in place to maintain reciprocal rights for consumers? If the Government are unable to secure a deal, for instance on aviation post Brexit, what will happen to all those passengers who are already booking holidays beyond 29 March 2019? What happens to their rights to holiday refunds or to compensation? What Government messages have been communicated to people about travel uncertainty beyond Brexit? Both Lufthansa and Ryanair have recently warned that UK holidaymakers could face flight disruption as a result of Brexit Surely it should not be left to individual travel companies, who themselves are unclear as to what a post-Brexit scenario will look like and who, not unnaturally, are looking themselves to their own interests in these uncertain times. For instance, according to Which? this morning, Thomas Cook has changed its terms and conditions to state explicitly that it will not provide compensation and will also not reimburse expenses or cover losses if it has to change bookings, which could occur in the event of airspace closures. Thomas Cook’s Brexit clause places airspace closure—