MULTI-USER SPEECH RECOGNITION SYSTEM

Abstract: A multi-user speech recognition system includes several speech recognisers (3) which are shared between many user terminals (2). When a user terminal (2) is activated, one of the recognisers (3) is assigned to deal with voiced instructions received via that user terminal. This recogniser (3) requests the respective "templates" (4) from a memory device (5). A controller (6) handles requests from the recognisers (3) on a first-come first-served basis, and prevents later requests from interrupting earlier ones.

Description: This invention relates to a speech recognition system capable of dealing with a plurality of users. Single-speaker dependent speech recognisers are known, for example for connection to a telephone, in which the user "trains" the recogniser with his or her voice patterns. These patterns are stored as "templates" in Random Access Memory (RAM) within the speech recogniser. When a user wishes to make a phone call, he activates the recogniser, for example by lifting the receiver, and the recogniser uses his templates to interpret voiced instructions, for example of the telephone number the user wishes to dial. When other users wish to use the speech recogniser, they have to go through the training procedure, and when this happens the original user's templates are deleted. Therefore, if the original user needs to use the speech recogniser again, he must retrain the recogniser first. In multi-user environments, for example a Private Automatic Branch Exchange (PABX), one recogniser could be provided to serve all the extensions connected to the PABX. However, in this case, the user at every extension would probably have to go through the tedium of training the recogniser every time he wished to make a call. An alternative arrangement would be to provide a speech recogniser at each extension, so that each will be trained only by that extension's user. However, such an arrangement would be prohibitively expensive. A better alternative is to provide a few recognisers, connected to the PABX and shared between the many users. In such a system, a common database is provided containing the templates of all the users. When any particular user activates his extension, one of the quiescent recognisers is arbitrarily selected and assigned to his use, and his templates are then loaded into that recogniser. A micro-processor is provided to control the loading of the templates. The rate at which templates are loaded into the recognisers depends upon the speed of the micro-processor, and the more recognisers wanting access to the database there are, the more complex the micro-processor is required to be. Every recogniser is assigned a priority, and the micro-processor deals with requests for service in strict priority order; so if a lower priority recogniser has access and is loading templates, and a higher priority recogniser requests access, service to the lower device is suspended while the higher device is served. Only when the higher priority device has finished is the lower priority device allowed to continue. This type of interruption may continually occur, so that a low priority device may be delayed while several higher priority devices are served, and the overall system suffers from the disadvantage of not being totally user transparent. According to the invention there is provided a speech-recognition system for the provision of a speech recognition facility to a multiplicity of user terminals, the system comprising: speech recognition means connected via a switching node to a plurality of user terminals, there being a smaller number of speech recognition means than there are user terminals; and a database containing respective templates for each of the user terminals; characterised in that there is a plurality of speech recognition means, and in that the arrangement is such that, when a user terminal is activated, one of the recognition means is assigned to deal with voiced instructions input via that user terminal; the database being arranged, in use, to provide a copy of relevant speaker-dependent templates to the assigned recognition means and in that there is provided control means connected to the speech recognition means and arranged, in use, to receive requests for templates from the recognition means, and to instruct the database to provide complete copies of the requested templates in the order in which they are requested. Advantageously, the control means comprises a cyclic channel selector and a clock, the cyclic channel selector and the clock being interconnected by a switch which is controlled by the requests for copies of templates from the recognisers. A preferred embodiment of the invention will now be described, by way of example, with reference to the accompanying drawings, in which: Figure 1 shows a schematic illustration of a preferred embodiment of the invention; Figure 2a shows a schematic illustration of a controller according to a preferred embodiment of the invention; and Figure 2b shows a realisation of the controller of Figure 2a. Referring to the drawings, Figure 1 shows a PABX 1 having n extensions 2 connected to a bank of m speech recognisers 3. The bank of speech recognisers 3 has access to a database 4a containing n sets of templates 4, one set corresponding to each extension 2, all stored in a memory device 5, for example a Winchester disk drive. A controller 6 is also connected to the bank of recognisers 3. When one of the extensions 2 is activated, by a user picking up the receiver, one of the quiescent speech recognisers 3 in the bank is assigned to that extension. That recogniser 3 then ceases to be available for assignment to another extension 2. Once a speech recogniser 3 has been assigned, it requests the templates 4 associated with the relevant activated extension 2, and these templates are fetched from the memory device 5, and loaded into the recogniser. The user may then give voiced instructions to the recogniser 3 for handling the call. Once no more instructions are expected from an extension 2, for example once a call has been set up, the recogniser 3 assigned to deal with that extension is returned to its quiescent state. The requests from the recognisers 3 are handled by the controller 6 on a first-come first-served basis. The controller 6 assigns all the recognisers 3 equal priority, and all subsequent requests are stacked, in order of arrival, until previously-requested templates 4 have been loaded. The controller 6, shown in more detail in Figure 2a, comprises a cyclic channel selector 7 having a parallel output which is connected to all the recognisers 3 in the bank. The controller 6 also comprises a clock 8 having an output connected to the channel selector 7. Every clock pulse received by the selector 7 causes the parallel output to be incremented. Every recogniser 3 has an output, and these outputs are connected together to perform OR-logic, and thus to provide a control signal which stops the channel selector 7 from continuing to cycle. This is shown schematically as a control signal to a switch 9 which opens the circuit between the clock 8 and the selector 7. Each recogniser 3 has a user-selectable channel identification number. When access to the memory device 5 is required, to load a set of templates 4, a given recogniser 3 scans the parallel output of the channel selector 7, and compares this with the identification number until there is a match. At this point, the recogniser 3 sends a high control signal, and freezes the selector's parallel output. The recogniser 3 then has complete uninterrupted access to the memory device 5. Once the templates 4 have been loaded into the recogniser 3, it ceases to send the high control signal, and the selector 7 continues to cycle until it is again halted. One of the advantages of this system is that the controller 6 does not require any intelligence, and may be realised with passive devices, as shown in Figure 2b. In this realisation, open-collector drivers 10 are installed on the output lines of the recognisers 3, the lines all being connected together to perform OR logic; and the resulting single line, shown connected to a pull-up resistor 11, is fed to the switch 9, embodied by a D-type flip-flop. Of course, the system may be arranged to operate when more than one user is expected to use any particular extension 2. In this case, each extension 2 may indicate to a recogniser 3 a series of users in a preferred order. The recogniser 3 will then request the templates 4 of the most preferred user, and check if these match the actual user. If not, the templates 4 of the second most preferred user may be requested, and so on. It should be appreciated that the user terminals (extensions 2) and the recognisers 3 do not have to be wire-linked as shown in Figure 1. The user terminals 2 could be portable transceivers, for example in a cellular radio system, connected to the recognisers 3 by radio channels. In this case, a PABX would be inappropriate, but any suitable type of switching node could be provided within box 1. In any event, the user terminals 2 would not necessarily be activated by lifting the receiver, but other means, for example a switch, could be used.

Claims: A speech-recognition system for the provision of a speech recognition facility to a multiplicity of user terminals (2), the system comprising: speech recognition means (3) connected via a switching node (1) to a plurality of user terminals (2), there being a smaller number of speech recognition means (3) than there are user terminals (2); and a database (4a) containing respective templates (4) for each of the user terminals (2); characterised in that there is a plurality of speech recognition means (3), and in that the arrangement is such that, when a user terminal (2) is activated, one of the recognition means (3) is assigned to deal with voiced instructions input via that user terminal (2); the database (4a) being arranged, in use, to provide a copy of relevant speaker-dependent templates (4) to the assigned recognition means (3) and in that there is provided control means (6) connected to the speech recognition means (3) and arranged, in use, to receive requests for templates (4) from the recognition means (3), and to instruct the database (4a) to provide complete copies of the requested templates (4) in the order in which they are requested. A speech recognition system as claimed in claim 1, wherein voiced instructions input by any one of a known group of users via a particular user terminal (2) can be dealt with. A speech recognition system as claimed in claim 2, wherein when a user terminal (2) is activated by a particular user the speech recognition means (3) assigned to the terminal identifies the templates (4) relevant to the user. A speech recognition system as claimed in claim 3, wherein the user terminal (2), when activated by any of the known group of users, identifies the members of the known group of users to the assigned speech recognition means (3), indicating the preferred order of these users, the arrangement being such that the recognition means (3) then requests the templates (4) of the most preferred user and, when a copy of these is received from the database (4a), tests if they correspond to the current user and, if they do not, requests the templates (4) of the next most preferred user, tests for correspondence with these and continues this process until the current user's templates (4) are identified. A speech recognition system as claimed in any previous claim, wherein the control means (6) comprises a cyclic channel selector (7) and a clock (8), the cyclic channel selector (7) and the clock (8) being interconnected by a switch (9) which is controlled by the requests for copies of the templates (4) from the recognition means (3). A system as claimed in any previous claim, wherein the user terminals (2) comprise portable transceivers. A system as claimed in any one of the preceding claims wherein the switching node (1) is configured as a telephone exchange. A system as claimed in claim 7, wherein the switching node (1) is a private automatic branch exchange and the user terminals (2) are telephone extensions of that exchange. A telephone exchange for connection to a multiplicity of telephone instruments (2), the exchange including speech recognition means (3) for the provision of a speech recognition facility to telephone instruments (2) connected to the exchange, the speech recognition means (3) being provided with a store (4a) for speaker-dependent templates for use in recognition, characterised in that there is a plurality of speech recognition (3) means but many fewer than the number of telephone instruments (2) which the exchange can serve; the exchange including control means (6) which, in use, provide that when a telephone instrument (2) connected to the exchange is activated one of the recognition means (3) is assigned to deal with voiced instructions input via that instrument (2), and the store (4a), in which, in use, speaker-dependent templates (4) are stored, is arranged to provide copies of relevant speaker-dependent templates (4) to the assigned recognition means (3), the control means (6) being arranged, in use, to receive requests for templates (4) and to instruct the database (4a) to provide complete copies of the requested templates (4) in the order in which they are requested.

Inventors: TCHORZEWSKI, KAZIMIERZ
Applicants: BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
Application year: 1988
Main classification: G10L5
IPC codes: G10L15, H04M3