METHOD AND APPARATUS FOR VENDING

Abstract: A video cassette vending machine (10) has a plurality of storage positions, defined by supports (14), which are not user-accessible and a vend position (17) which is user-accessible. A carrier unit (35) is provided for carrying a selected video cassette (11) between one of the storage positions and the vend position. A positioning unit (40, 44) is provided for positioning the carrier unit proximate to a selected storage position in response to user input. An engaging unit (55) fixed to the carrier unit is provided for engaging and disengaging a selected video cassette. A microprocessor memory system (104) is provided for recording and processing information about the contents of the storage positions and the identity of the selected video cassette.

Description: I I •■ METHOD AND APPARATUS FOR VENDING BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method and apparatus for vending a selected item to a customer from a vending machine, and particularly, a method and apparatus for vending items such as video cassettes. 2. Description of the Prior Art As home video cassette players have become more popu¬ lar, a need has arisen to provide prerecorded video cassettes for home viewing. Such video cassettes can be purchased or rented from selected stores. In addition, various arrangements have been proposed for allowing a consumer to select and either pur¬ chase or rent a video cassette from an unattended terminal. For example, U.S. Patent No. 4,414,467 to Gould et al. discloses a vending machine which dispenses a selected video cassette to a customer. After viewing, the video cassette can be returned to the vending machine. A similar machine is shown in U.S. Patent No. 4,300,040 to Gould et al. However, such arrangements have disadvantages which reduce the efficiency of their operation and require frequent attention from trained service people. t Accord¬ ingly, it is an object of the present invention to provide a method and apparatus for dispensing selected items such as video cassettes which is efficient in operation and which does not re¬ quire frequent attention by trained service people. Additional objects and advantages of the invention will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention. The objects and advantages of the invention may be realized and obtained by means of the instrumentalities and combinations par¬ ticularly pointed out in the appended claims. SUMMARY OF THE INVENTION To achieve the foregoing objects, and in accordance with the purposes of the invention as embodied and broadly de¬ scribed herein, a dispensing machine is provided comprising a plurality of storage positions which are not user-accessible and at least one vend position which is user-accessible; carrier means for carrying a selected item between one of the storage positions and the vend position; positioning means for posi¬ tioning the carrier means proximate to a selected storage posi¬ tion in response to user input; engaging means fixed to the car¬ rier means for engaging and disengaging a selected item; reader means for identifying a selected item; and memory means for storing and processing information about the contents of the storage positions and the identity of a selected item. A method for dispensing a selected item for storage array in the machine including a plurality of storage positions is provided comprising the steps of manually entering a selection request for a selected item, automatically positioning a carrier proximate to a disignated storage position containing the se¬ lected item in response to the request, engaging the selected item for movement by the carrier, positioning the carrier and the engaged selected item at a vend position, recording the empty condition of the designated storage position.in a memory system, and dispensing the selected item to a customer. In addition, a method for redepositing a selected item in a dispensing machine is provided comprising the steps of placing a selected item in a position which is both machine accessible and user-accessible, reading the identity of the selected item, engaging the selected item for movement with the carrier, positioning the carrier prox¬ imate to a designated storage position for the selected item, and depositing the selected item in the designated storage position. BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are incorporated in and constitute a part of the specification, illustrate a pre¬ ferred embodiment of the invention, and, together with a general description of the invention given above and a detailed descrip¬ tion of the preferred embodiment given below, serve to explain the principles of the invention. Fig. 1 is a perspective view of a vending apparatus incorporating the teachings of the present invention; Fig. 2 is a perspective view of a front panel for the vending apparatus shown in Fig. 1; Figs. 3a, 3b, and 3c illustrate examples of a display which would appear on the front panel shown in Fig. 2; Fig. 4 is a perspective view of a video cassette car¬ tridge and case which is to be vended from the vending apparatus shown in Fig. 1; Figs. 5a and 5b are side elevational views of details of the carrier means and associated components incorporating the teachings of the present invention; Figs. 6a and 6b are side elevational views of the en¬ gaging means incorporating the features of the present invention; Figs. 7a, 7b, 7c, and 7d are side elevational views of the carrier means and associated components in various stages of operation; Fig. 8 is a perspective view of the storage area of Fig. 1 with additional auxiliary storage racks; Fig. 9 is a perspective view of a configuration of mul¬ tiple vending apparatus; Fig. 10 is a block diagram representation of the con¬ trol system for the vending apparatus shown in Fig. 1; Fig. 11 is a flow diagram representation describing the customer identification sequence of operation of the vending apparatus; Fig. 12 is a flow diagram representation describing the tape selection sequence of operation of the vending apparatus; Fig. 13 is a flow diagram representation describing the tape transport sequence of operation of the vending apparatus; Fig. 14 is a flow diagram representation describing the tape return sequence of operation of the vending apparatus; Fig. 15 is a flow diagram representation describing the new customer sign up sequence of operation of the vending appara¬ tus; Fig. 16 is a flow diagram representation describing the service call sequence of operation of the vending apparatus; Fig. 17 is a flow diagram representation describing further steps of the service call sequence of operation of the flow diagram shown in Fig. 16. DESCRIPTION OF THE PREFERRED EMBODIMENTS Reference will now be made in detail to the present preferred embodiments of the invention as illustrated in the accompanying drawings. It should be clear that the method and apparatus are preferably used and to vend video cassettes as il¬ lustrated below, but may also be used to vend other items in a similar manner. In accordance with the present invention, there is pro¬ vided a dispensing machine comprising a plurality of storage positions which are not user-accessible and at least one vend position which is user-accessible, carrier means for carrying a selected item between one of said storage positions and said vend position, positioning means for positioning said carrier means proximate to a selected storage position in response to user input, engaging means fixed to said carrier means for engaging and disengaging a selected item, reader means for identifying a selected item, and memory means for storing and processing infor¬ mation about the contents of the storage positions and the identity of a selected item. Fig. 1 shows a dispensing machine 10 having a storage rack 12 with a plurality of storage positions for receiving a number of video cassette cartridges 11. The storage positions comprise a two dimensional array of vertically and horizontally arranged supports 14 forming a coordinate matrix array of com¬ partments. 5 A front panel 16 covers and is spaced from storage rack 12 to make the storage positions defined by supports 14 inacces¬ sible in a direct fashion to a user of the machine. The dispensing machine also includes a vend position 17 which is di¬ rectly accessible to a user. The vend position 17 preferably in¬ cludes an insertion station means such as housing 18 having an opening 20 of sufficient size to accommodate a video cassette cartridge and case or any other selected item which is vended by the machine. The vend position 17 also preferably includes a dispensing station means such as housing 22 with opening 24 through which selected video cassette cartridges are dispensed. Like opening 18, opening 24 is large enough to accommodate a video cassette cartridge 11 or any other items to be vended by the machine. Opening 24 is preferably below opening 20 and con¬ nected to opening 20 by a chute 26. A pivotal door means 28 is positioned below the inser¬ tion station housing 18 in chute 26. Door means 28 can assume a position shown in Fig. 1 in broken line which allows video cassettes falling through chute 26 to be ejected through opening 24. Door means 28 can also be actuated by a solenoid 27, to pivot to a second position shown in solid line such that chute 26 will be unblocked by door means 28 so that video cassettes will drop through chute 26 through an opening 30 into a storage area for damaged video cassettes such as a open topped box 30. Carrier means 35 is provided for carrying a selected item such as a video cassette, between one of the storage posi¬ tions defined by supports 14 and the vend position 17 which in¬ cludes transfer housing 32 having opening 34. Opening 20 in in¬ sertion station housing 18 communicates with opening 34 in transfer housing 32 so that a video cassette can be passed between opening 34 and opening 20. Fig. 5a illustrates carrier means 35 for carrying a selected item such as a video cassette between one of the storage positions in storage rack 12 and the vend position 17. As shown, the carrier means 35 preferably in¬ cludes a base 36 and a rotatable table 38 which is mounted on a shaft 37 and is rotatable relative to base 36 in a horizontal plane by a motor 81. Dispensing machine 10 also includes positioning means for positioning the carrier means proximate to a selected storage position in response to user input. As shown in Fig. 1, the positioning means preferably includes a first transport means such as a vertically running motor 40 which positions itself along a vertically extending rod 42. The positioning means also includes a second transport means such as horizontally running motor 44 which positions itself along horizontally extending rod 46. Motors 40 and 44 may be driven along rods 42 and 46, respectively, by a rack and pinion arrangement wherein rods 42 and 46 are geared racks and wherein motors 40 and 44 include driven pinions 41 for engaging those racks. Vertically extending rod 42 is fixed in position on storage rack 12 by bracket 48 which engages an end of vertically extending rod 42. A second vertically extending smooth surfaced rod 50 is positioned on the opposite side of storage rack 12 and is held in place by bracket 52. One end of horizontally extending rod 46 is fixed to T-shaped sliding bearing member 54 which allows horizontally ex¬ tending rod 46 to slide along second vertically extending rod 50. The other end of horizontally extending rod 46 is attached to a second sliding member 56 which is also attached to and serves a mount for the vertically running motor 40. Second sliding member 56 is slidable along vertically extending rod 42 and is driven along vertically extending rod 42 by vertically running motor 40. In this way, vertically running motor 40 can be actuated to ver¬ tically position vertically running motor 40, second sliding mem¬ ber 56, T-shaped sliding member 54,, horizontally extending rod 46, and horizontally running motor 44 attached to horizontally extending rod 46. Thus, horizontally running motor 44 is verti¬ cally positioned by vertically running motor 40. It can be seen that horizontally running motor 44 is attached to base 36 of car¬ rier means 35 for positioning carrier means 35 proximate to a se¬ lected storage position in storage rack 12 in response to user input. As shown in Figs. 5a and 6a, engaging means 55 is fixed to carrier means 35 for engaging, holding and disengaging a selected item. As shown in Fig. 6a, the engaging means 55 com¬ prises a mechanical finger means 58 including an engaging means support 60 which is fixed to rotatable table 38. Relatively mov¬ able fingers 62 and 64 are pivoted about pivot shaft 66 by a so¬ lenoid 68, fixed to engaging means support 60. When such an arrangement is used, a selected video cassette is housed in a special case 70 having a bar 72 mounted on case 70 for engagement between fingers 62 and 64. An alternative engaging means 55 is seen in Fig. 6b. An engaging means support 74 is attached to rotatable table 38 and contains a magnetic means such as electromagnet 76 which is selectively energized to create a magnetic field. When this em¬ bodiment of the engaging means 55 is used, a second special video cassette case 78 is used to house a selected video cassette such that case 78 contains a slug or section 80 of magnetizable or magnetic material seated in case 78 for magnetic attraction and engagement by the electromagnet 76. In this manner, the engaging means 55 mounted on car¬ rier means 35 can engage or disengage a video cassette item at •a one of the supports 14 in storage rack 12 or engage a video cassette placed in transfer housing 32. It is noted that since the engaging means supports 60 or 74 are fixed to rotatable table 38 they are rotatable with rotatable table 38 relative to base 36. Rotatable table 38 includes translational movement means such as winding motors 82 and 84 which alternatively drive shuttle belt 86 between them and along guide pulleys 88 so that belt 86 translates back and forth parallel to the top surface 90 of rotatable table 38. Belt 86 is fixed by a drive dog 89 to en¬ gaging means support 60 through an elongated longitudinal slot 81 in top surface 90 of rotatable table 38. As shown in Fig. 5b, engaging means support 60 can alternatively be driven along rotatable table 38 by a reversible motor 92-which drives a sprocket 91 meshing with a toothed timing belt 93 which is attached by a suitable coupling 95 to engaging means support 60 through an elongational longitudinal slot 81 in top surface 90 of rotatable table 38. Timing belt 93 includes a switch actuation tab 97 for operating limit switches 94 and 96 to stop reversible motor 92 when engaging means support 60 is in a limit position near either end of rotatable t ble 38. Therefore, it is seen that engaging means support 60 is supported by the rotatable table 38 while being mounted for translational movement relative to rotatable table 38. These facilities enable movement of the engaging means to advance and with draw video cassettes from storage rack 12 and further deposit cassettes in and remove cassettes from transfer housing 32. Dispensing machine 10 also includes reader means for identifying a selected item. As shown in Figs. 5a and 5b, such reader means includes a reader head 97 which is preferably capa¬ ble of reading a bar code. As seen in Fig. 4, the video cassettes are stored in cases 98 having a window 100 which is aligned with a portion of the video cassette inside case 98 which displays a bar code 102 indicating the identity of the particular video cassette. Bar code 102 is readable by the bar code reader in reader head 97. As can be seen from Figs. 5a and 5b, reader means such as reader head 97 is fixed to engaging means support 60 of engaging means 55 for movement therewith. Since the reader means is fixed to engaging means 55 and engaging means 55 is fixed to the rotatable table 38, the reader means also moves with rotatable table 38. In addition, since rotatable table 38 is part of carrier means 35, the engaging means 55 moves with car¬ rier means 35. It can be seen from Fig. 1 that carrier means 35 is positionable over a locus that defines the plane between a plu¬ rality of storage positions such as the two-dimensional array of supports 14 and the transfer housing 32 of vend position 17. As can be seen from Fig. 8, dispensing machine 10 op¬ tionally includes auxiliary storage racks 13 similar to storage rack 12. Auxiliary storage racks 13 are positioned in an arrangement which is spaced from storage rack 12 to allow carrier means 35 to access either storage rack 12 or auxiliary storage rack 13 from their respective inwardly facing sides. The provi¬ sion of rotatable table 38 on carrier means 35 allows engaging means 55 to engage video cassette cartridges stored in either storage rack 12 or auxiliary storage rack 13. In this manner, a greater variety or quantity of video cassettes may be stored in an individual dispensing machine 10. An arrangement for further increasing the variety or quantity of available video cassettes is shown in Fig. 9. A plu¬ rality of dispensing machines 10 include a multiple operation exit point similar to or convertible from dispensing station housing 22. When a selected tape is issued from the multiple operation exit point 25, gravity causes the tape to be directed down a chute onto conveyor belt 31 and thereby transported to the desired location. As shown in Fig. 9, dispensing machines 10 may be arranged in a row along one side of the conveyor belt 31. Alternatively, dispensing machines 10 may be arranged on both sides of conveyor belt 31. In addition to increasing the quantity of video cassettes available, this arrangement is particularly useful in a situation requiring higher security than usual. In such a situa¬ tion, dispensing machines 10 may be located inside a building and the video cassettes may be dispensed by conveyor belt 31 to a customer on the outside of the building through a chute 41 which passes through a wall 43 in the building. In addition, such wall would have an input select panel 45 by which customers could re¬ quest a particular video cassette as described below. Dispensing machine 10 also comprises a memory means for storing and processing information about the contents of the storage positions and the identity of the selected item such as the bar code representing the title of a particular video cassette. Preferably, the memory means includes a microprocessor system 104 which can receive, transmit, and remember information about the contents of the storage positions and the identity of a selected item such as the bar code representing the title of a particular video cassette. A suitable microprocessor system is commercially avail¬ able. For example, the Pro-Log model 7842 microcomputer by Pro-Log, Inc. for the STD BUS System is acceptable for these pur¬ poses. A block diagram of the control system is shown in Fig. 10. Additionally, Figs. 11-17 show flow diagram representations describing the sequence of operation of the dispensing machine. Microprocessor system 104 will be discussed further below in describing the operation of the dispensing machine 10. A menu display 106 is mounted on front panel 16 in communication with microprocessor system 104 for informing the user of dispensing machine 10 of the selections which may be made based on the video cassettes which are presently contained in storage rack 12 of dispensing machine 10. The vending machine also has input select means for in¬ putting a request for a selected video cassette in a user acces¬ sible position. Preferably, a keyboard 108 is positioned on the front panel 16 proximate to the insertion station housing 18. Keyboard 108 includes numbered push button switches which are connected to microprocessor system 104 for coding in a request. Further description of the operation and interrelationship between keyboard 108 and microprocessor 104 will be described below. Customer identifier means is provided for identifying a customer and either permitting or preventing that customer from further use of the machine. The customer identifier means also allows microprocessor system 104 to identify an account corre¬ sponding to the customer, debit that account when a selected video cassette is carried to the vend position from one of the storage positions and credit that account when a selected video cassette is carried to one of the storage positions from the vend position. Microprocessor system 104 records when the cassette is vended and when the cassette is returned and whether the cassette is returned in a damaged condition. The customer identifier means preferably includes a card insertion slot 110 in the front panel of the machine near the number keyboard 108. Card insertion slot 110 includes con¬ ventional card reading means (not shown) which is capable of reading a magnetic strip or other indicia on the card. This in¬ formation is transmitted to the microprocessor system 104 to ei¬ ther permit or prevent a customer from further use of the machine by permitting or preventing the machine from responding to a cus¬ tomer's commands. The microprocessor system 104 also includes validation means such as a program for validating input into the customer identification means and confirming the presence of a selected video cassette prior to debiting or crediting the account. The microprocessor system 104 is programmed to accept certain codes which are associated with the identification cards of customers. This allows the owners of the vending machine to prevent the ma¬ chine from being used by customers who have failed to pay bills or have violated other conditions for using the machine. In turn, the microprocessor system prevents actuation of keyboard 108 from causing the machine to operate. In addition, microprocessor system 104 is programmed to confirm the presence of a selected video cassette prior to debiting or crediting the account of a customer. Microprocessor system 104 receives input from reader head 97 which reads bar code 102 of a video cassette through window 100 in video cassette case 98 when vending the video cassette to a customer. Upon vending the cassette, the identity of the cassette is confirmed to avoid the possibility of an error resulting from incorrect storage of a video cassette. When the video cassette is returned by a customer, microprocessor system 104 compares the code which is read to records listing video cassettes which had previously been issued but not returned by the customer identified by the identification card which had been inserted into the machine. In this way, the proper number of days for the rental charge can be computed upon return of a video cassette and the account can be properly credited with the return of the cassette. Microprocessor system 104 includes memory means for re¬ cording empty cassette storage positions that become vacant upon vending of video cassettes stored in these storage positions. When a video cassette is returned to opening 20 in the insertion station for credit, microprocessor system 104 directs motors 40 and 44 of the positioning means to an empty cassette storage position as recorded in the memory means of microprocessor system 104. The video cassette is then housed in that storage position and its position is recorded in the microprocessor system 104. This allows the machine to indicate the availability of the particular video cassette to a subsequent customer and may pro¬ vide a subsequent customer with that video cassette. Thus, a trained service person is not required to manually restock the returned video cassettes in storage positions and program the ma¬ chine to recall the location of such restocked video cassettes. The vending machine includes means for allowing a ser¬ vice person to remove all video cassettes with an undesired title from the machine and restock the machine with video cassettes having a newly released title. The customer identifying means includes means for identifying a service person, and the input select means includes means for requesting all copies of a se¬ lected video cassette so that all copies of a selected video cassette in the video cassette storage positions are serially and continuously carried to the vend position. This is accomplished by providing service people with identification cards which are generally similar to the identi¬ fication cards for regular customers. The means for identifying a service program includes a program in microprocessor or system 104 which identifies the machine's user as a service person. Microprocessor system 104 then permits means for requesting all copies of a selected video cassette to be actuated. Such means for requesting all copies includes keyboard 108, which can be used to input such a request, and a suitable program in microprocessor system 104. Keyboard 108 can be used to command microprocessor sys¬ tem 104 to cause the carrier means 35 to serially and continuous¬ ly carry all copies of a selected video cassette to the vend position, such as opening 24 in dispensing housing 22. There¬ fore, a service person need not continuously code in a request for a selected video cassette on keyboard 108 to remove all copies when that particular video cassette is no longer to be of¬ fered to customers. This arrangement allows the vending machine to be restocked by service personnel who are not highly trained and who do not require the machine to be opened in order to accomplish their function. The machine is restocked with new video cassettes by a service person in the manner described above with regard to the description of how a customer returns and redeposits a video cassette. The vending machine also preferably includes printing means for printing a statement of the transactions and issuing the statement to a customer upon completion of a transaction. Such printing means preferably includes a conventional receipt printer 112 positioned in front panel 16 of the vending machine and connected to microprocessor system 104 so that receipt print¬ er 112 prints the details of the transaction on a slip of paper which is issued to a customer. Such details include the identity of the video cassette involved in the transaction, the time and date of the transaction, the charges to be incurred, and the date that the video cassette was either previously dispensed to the customer or the date that the video cassette is due to be re¬ turned to the vending machine. The vending machine is provided with a means for communicating information between the microprocessor memory means such as microprocessor system 104 and an external system 116. The means for communicating information .is preferably a communi¬ cation system 114 including an interface between microprocessor system 104 and a telephone line which allows the microprocessor system to be accessed from a remote location by an external sys¬ tem 116 such as a telephone or a computer which is compatible with the telephone system and microprocessor system 104. Microprocessor system 104 is preferably programmed to allow a customer to reserve a selected video cassette by tele¬ phone to prevent the vending machine from providing a copy of the selected video cassette to a customer who has not reserved that selecte.d video cassette and if the number of copies of the se¬ lected video cassette does not exceed the number of reserved copies of the selected video cassette. Microprocessor system 104 includes means for receiving a coded video tape selection in¬ putted by dialing a number on a customer telephone which com¬ prises part of external system 116. The video tape reservation means also includes means for generating and communicating voiced instructions to the cus¬ tomer. The microprocessor system 104 includes a tone generator for generating a synthesized voice to be transmitted over the telephone lines instructing a customer of the selections available and how to code in a request for a selected video cassette. In response, the customer dials in a number on his telephone corresponding to the code for the video cassette which is to be reserved. ' The video cassette reservation means includes a program in the microprocessor system 104 which prevents the vending machine from providing a copy of the selected video cassette to a customer who has not reserved the selected video cassette, if the number of copies of the selected video cassette does not exceed the number of reserved copies of the selected video cassette. External system 116 also preferably includes a central control location for uploading or downloading the memory of the microprocessor system 104 so that the owners of the vending ma¬ chine may have a central data storage of information regarding customers' accounts. In this manner, adminisration and billing centralized. In addition, such a central control location could be used to access microprocessor systems 104 of various machines through communication system 114 to permit or prohibit a customer from using the machines by invalidating the code corresponding to the customer's identification card. Communication system 114 can also be used to communi¬ cate information from an external system 116, such as a central control system, so that microprocessor system 104 can be pro¬ grammed with information regarding new video cassettes which are to be stored in the " machine. This allows menu display 106 to properly display the availability of such new video cassettes to customers and allow the machine to know where the new video cassettes are stored without the need for on-location programming of the vending machine. The vending machine described above is disscussed in regard to the vending of video cassettes. It is to be understood that the vending machine as described can be used to vend se¬ lected items other than video cassettes and -that video cassettes are given as an illustration of the selected item to be vended. The machine as described operates in the following man¬ ner. Customer operations are shown in the flow diagrams of Figs. 11-15. Service call operations are shown in Figs. 16-19. A 1 5 customer inserts a magnetically coded card into card insertion slot 110 where the card is read by a conventional card reader. The data regarding the customer' s identity is communicated to microprocessor system 104 which either allows or denies the cus¬ tomer access to the machine. Menu display 106 will display a movie category menu similar to that shown in Fig. 3a and the cus¬ tomer will actuate keyboard 108 to select the general category of his choice on a movie category menu. Menu display 106 will then display a title selection menu such as that shown in Fig. 3b cor¬ responding to the selected movie category. The customer will again actuate keyboard 108 to select the title of the movie of his choice or reject the choices to return to the movie category menu shown in Fig. 3a. If a customer chooses one of the titles, menu display 106 will display information regarding the selected title such as that shown in Fig. 3c. At this point, the customer commands the vending ma¬ chine to vend the selection by making an appropriate entry on keyboard 108. Such an entry will be conveyed to the microprocessor system 104 which then causes drive motor 40 and 44 to position carrier means 35 so that fingers 62 and 64 of engag¬ ing means 55 are proximate to and engageable with bar 72 of case 70 of a selected video cassette. Microprocessor system 104 positions carrier means 35 proximate to the selected video cassette because microprocessor system 104 contains a listing of the location or locations where the selected video cassette is stored in storage rack 12. Microprocessor system 104 operates drive motor 40 to position itself in the proper vertical position along vertically extending rod 42 and operates horizontally running motor 44 to position itself in the proper horizontal position along horizontally ex¬ tending rod 46. An illustration of the proximate positioning of carrier means 35 and the selected cassette in storage rack 12 is shown in Figs. 7a. Engaging means 55 is advanced toward the se¬ lected video cassette so that fingers 62 and 64 can engage bar 72 in video cassette case 70 through the actuation of solenoid 68. It is noted that the alternative embodiment shown in Figs. 6b may be used. In that embodiment, an electromagnet 76 is placed proximate to magnetic material 80 and energized to engage magnet ¬ ic material 80 in video cassette tape case 78. After the video cassette has been engaged by engaging means 55, engaging means 55 is driven by a mechanism such as mo¬ tors 82 and 84 and belt 86 so that it translates across rotatable table 38 pulling the selected video cassette across top surface 90 of rotatable table 38. Thus, engaging means support 60 trans¬ lates from the end of rotatable table 38 which is proximate to storage rack 12 as shown in Fig. 7a to the opposite end of rotatable table 38 as shown in Figs. 7b thereby sliding the se¬ lected video cassette along top surface 90 of rotatable table 38. Carrier means 35 is then positioned so that upper sur¬ face 90 of rotatable table 38 is in alignment with the bottom surface of opening 34 in transfer housing 32. Either prior, dur¬ ing, or subsequent to this movement, rotatable table 38 is piv¬ oted relative to base 36 by operation of the motor 81. As can be seen from the drawing, rotatable table 38 pivots from the posi¬ tion shown in Fig. 7b to the position shown in Fig. ' 7c. The engaging means, and in particular the engaging means support 60, is again translated across rotatable table 38 into opening 34 in transfer housing 32 along the bottom surface of opening 34. As shown in the drawing, the engaging means sup¬ port 60 moves from the position shown in Fig. 7c to the position shown in Fig. 7d. At this point, the solenoid 68 is operated to release the finger 62 and 64 and the video cassette drops through chute 26 to dispensing station housing 22 so that the customer can take the video cassette from the machine. Reader head 97 is activated to read bar code 102 on the selected video cassette either during the transport of the tape between storage rack 12 and transfer housing 32 or immediately before or after such transport. Reader head 97 transmits the in¬ formation read to microprocessor system 104 which records the in¬ formation and activates receipt printer 112 to print a receipt for the customer. The receipt printer prints information regarding the transaction such as the identity of the selected video cassette, the day the video cassette was vended, the day the video cassette will be due to be returned to the machine, and the charge incurred during the transaction. The customer can return the video cassette by inserting his magnetic card in card insertion slot 110. The customer iden¬ tification sequence proceeds as described above and the customer actuates keyboard 108 to indicate that a video cassette is being returned. The customer is told when to proceed and then places the video cassette in opening 20 in insertion station housing 18. The carrier means is positioned proximate to transfer housing 32 so that fingers 62 and 64 can engage bar 72 as shown in Fig. 7d and reverse the sequence recited above to translate engaging means support 60 across rotatable table 38 to the position shown in Fig. 7c, rotate rotatable table 38 to the position shown in Fig. 7b, and translate engaging means support 60 across rotatable table 38 to the position shown in Fig. 7a. During this sequence, the carrier means is positioned proximate to a vacant position in storage rack 12 so that when the carrier means reaches the posi¬ tion shown in Fig..7b, engaging means support 60 will insert the video cassette directly into a storage position in storage rack 12. Also during this sequence, reader head 97 reads bar code 102 on the video cassette and transmits that information to the memory of microprocessor system 104 so that the machine will be able to correctly access that video cassette when requested by a subsequent customer. A service person can remove all copies of a selected video cassette to change the available titles by inserting an identification card, which identifies him as a service person, in card insertion slot 110. The microprocessor system 104 will then allow the service person to enter a code on keyboard 108 to allow all copies of a selected video cassette to be transported in the manner described above to the dispensing station housing 22 for removal by the service person without access to the interior of the machine and without having to provide the machine with more than one request for all copies of the selected video cassette. Microprocessor system 104 will command carrier means 35 to remove all video cassettes of the selected title continuously in serial fashion. 1 8 The service person can stock the vending machine with a new title by inserting copies of the new video cassette in the same manner outlined above for the customer return operation. In addition, microprocessor system 104 is programmed to remember the locations of the new titles and is provided with information suf¬ ficient to display data regarding the new titles on menu display 16 in the manner described above. Preferably, the information regarding the new titles is transmitted from external system 116 such as a central control station. The central control station transmits data through a telephone line to communication system 114 within the machine. Communication system 114 is compatible with external system 116 which transmits the data in a pro¬ gramming format that is compatible with microprocessor system 104 to microprocessor system 104. In accordance with the present invention, there is pro¬ vided a method for dispensing a selected item from a storage array in a machine including a plurality of storage positions comprising the steps of mutually entering a selection request for the selected item, automatically positioning a carrier proximate to a designated storage position containing the selected item in response to the request, engaging the selected item for movement by the carrier, positioning the carrier and the engaged selected item at a vend position, recording the empty condition of the designated storage position in a memory system, and dispensing the selected item to a customer. As embodied in Fig. 1, vending machine 10 includes a plurality of storage positions in the form of a two-dimensional array of supports 14 constituting storage rack 12. The selected item preferably includes a video cassette housed in a case 98 which is stored on a support 14 in storage rack 12. A customer manually enters a selection request for a selected item by enter¬ ing a code corresponding to the selected item on keyboard 108 lo¬ cated on front panel 16 of machine 10. In response to the selec¬ tion request which is transmitted to microprocessor system 104, a carrier such as base 36 and rotatable table 38 are automatically postitioned by microprocessor system 104 which causes motors 40 and 44 to position themselves in the proper vertical and j ι horizontal position respectively on rods'42 and 46 respectively via a rack and pinion arrangement, so that the carrier is proxi¬ mate to a designated storage position. In particular, top sur¬ face 90 of rotatable table 38 is aligned with and proximate to support surface 14 in a storage position containing the selected item. The selected item is engaged for movement by the car¬ rier by engaging means such as fingers 62 and 64 which engage bar 72 on the cassette case as shown in Figs. 6a and 7a. Alterna¬ tively, the engaging means may include the electromagnet 76 which can be joined to magnetic material 80 in a cassette case as shown in Fig. 6b. The carrier and the engaged selected item are posi¬ tioned at a vend position through the sequence shown in Figs. 7a, 7b, 7c and 7d in a sequential manner. In particular, the engaging means support 60 is trans¬ lated across top surface 90 of rotatable table 38 to slide the selected item out of support 14 in storage rack 12 onto top sur¬ face 90 of rotatable table 38 as shown in the sequence between Figs. 7a and 7b. Rotatable table 38 is pivoted with respect to base 36 by motor 81 so that it moves between the positions shown in Figs. 7b and 7c. Engaging means support 60 then translates across rotatable table 38 to position the selected item in a vend position such as opening 34 and transfer housing 32 which commu¬ nicates with opening 24 in dispensing station housing 22 so that the customer receives the selected item at this point. The empty condition of the designated storage position is recorded in a memory system located in microprocessor system 104 so that a sub¬ sequent request for the particular selected item will not cause the carrier to attempt to withdraw the selected item from the previously designated storage position. The contents of the storage array are stored in the memory system of microprocessor system 104 and displayed on menu display 106 prior to the time in which a customer enters a selec¬ tion request on keyboard 108. Examples of such displays are shown in Figs. 3a, 3b and 3c. It is preferable that prior to entering a selection re¬ quest, the customer is identified by the insertion of an identification card into the machine. The identification card is preferably a laminated plastic card similar to a credit card having a magnetic strip having a code that is read by a conven¬ tional card reader positioned proximate to card insertion slot 110 in front panel 16. The information from the card reader is transmitted to microprocessor system 104 which either permits or prevents the customer from using the machine. Prior to dispensing the selected item, an account cor¬ responding to the identification card is debited for the charge of the selected item. Microprocessor system 104 maintains indi¬ vidual accounts corresponding to codes which are entered into the card reader at insertion slot 110 corresponding to each customer. After a selected item such as a video cassette is dispensed, the account stored in microprocessor system 104 is debited for the charge of the selected item and a record is made of the date of the transaction and the identity of the selected item. It is preferable that after entering the selection re¬ quest on keyboard 108, a determination is made as to whether the selected item is available. In this way, the customer's account is debited only if the selected item is available. This determi¬ nation is preferably done by interrogation of the memory system in microprocessor 104 prior to actuation of drive motors 40 and 44 which position the carrier means. If the selected item is available, the dispensing operation will commence and the account will be debited. If the selected item is unavailable, the ma¬ chine will so indicate by an appropriate message on menu display 106. In order to confirm the identity of the selected item prior to receipt by a customer, the identity of the selected item is read before the carrier is positioned at the vend position. This is done by reader head 97 which reads bar code 102 on the selected item while the selected item is being transported between storage rack 12 and transfer housing 32. When a selected item is a video cassette, the identity of the selected item would include the title of the program recorded on the video cassette. After the customer has received the selected item, it is prefera¬ ble that it could be returned at a later time by replacing the selected item in the vend position such as at opening 20 in in ¬ sertion station housing 18. The identity of the selected item will be read by reader head 97 and the selected item will be en ¬ gaged for movement with the carrier as described above by engag ¬ ing means such as fingers 62 and 64. The carrier will be positioned proximate to the desig¬ nated storage position for the selected item. The designated storage position is preferably an empty storage position recorded in the memory system. The selected item is redeposited in such a storage position in storage rack 12. The storage position loca¬ tion of the selected item after it has been redeposited in stor¬ age rack 12 is recorded in the memory system in microprocessor system 104. In accordance with the present invention, there is pro¬ vided a method for redepositing a selected item in a dispensing machine comprising the steps of placing a selected item in a position which is both machine accessible and user-accessible, reading the identity of the selected item, engaging the selected item for movement with a carrier positioning the carrier proxi¬ mate to a designated storage position for the selected item, and depositing the selected item in the designated storage position. As embodied in Fig. 1, the selected item is a video cassette in case 98 which is redeposited by placing it in opening 20 in insertion station housing 18 which communicates with open¬ ing 34 and transfer housing 32 wherein the openings of such hous¬ ings are machine accessible by finger 62 and 64 of the engaging means and user-accessible since the user is able to place the video cassette in such a location. The identity of the selected item is read by reader head 97 which reads a bar code 102 which appears on the video cassette so that it can be seen through window 100 on case 98. Such information is transmitted to the memory of microprocessor system 104. The selected item is engaged for movement with the carrier by fingers 62 and 64 if the embodiment in Fig. 6a is used, or by electromagnet 76 if the embodiment shown in Fig. 6b is used. The selected video cassette is engaged for movement with a carrier such as rotatable table 38 which is rotatable with respect to base 36 as described above. I ! The carrier is positioned proximate to a designate d storage position for the selected item through the movement of the carrier between the positions successively shown in Figs. 7 d , 7c, and 7b as discussed above. A designated storage position for the selected item is an empty storage position such as support 14 in storage rack 12 as shown in Fig. 7b. The selected item is de¬ posited in the designated storage position by the movement of the engaging means support 60 along rotatable table 38 between the position as shown in Figs. 7b and 7a as described above. The location of empty storage positions are recorded in the memory system and the identity of the selected item and the storage system after the selected item is deposited into the des¬ ignated storage position as described above. Prior to the redepositing operation, an identification card as described above is inserted into the machine at card insertion slot 110 to be read by a card reader in a conventional manner. After the identity of the selected item is read by reader head 97 in the manner discussed above, an account corresponding to the identifi¬ cation card is credited by entering the appropriate data into an account corresponding to the code of the identification card which is stored in microprocessor system 104. Additional advantages and modifications will readily occur to those skilled in the art. The invention in its broader aspects is, therefore, not limited to the specific details, rep¬ resentative apparatus and illustrative examples shown and de¬ scribed. Accordingly, departures may be made from such details without departing from the spirit or scope of the applicant's general inventive concept.

Claims: 23 WHAT IS CLAIMED IS; 1. A dispensing machine comprising: a plurality of storage positions which are not user-accessible and at least one vend position which is user-accessible; carrier means for carry¬ ing a selected item between one of said storage positions and said vend position; positioning means for positioning said car¬ rier means proximate to a selected storage position in response to user input; engaging means fixed to said carrier means for en¬ gaging and disengaging a selected item; reader means for identi¬ fying a selected item; and memory means for storing and pro¬ cessing information about the contents of the storage positions and the identity of a selected item. 2. A dispensing machine as claimed in claim 1 wherein said engaging means comprises a mechanical finger means. 3. A dispensing machine as claimed in claim 1 wher ' ein said engaging means comprises a magnetic means. 4. A dispensing machine as claimed in claim 3 wherein said magnetic means comprises an electromagnet. 5. A dispensing machine as claimed in claim 1 wherein said storage positions comprise a two-dimensional array of sup¬ ports. 6. A dispensing machine as claimed in claim 5 wherein said positioning means includes a first transport means for mov¬ ing said carrier means along one dimension of the two-dimensional array and a second transport means for moving said carrier means along the second dimension of the two-dimensional array. 7. A dispensing machine as claimed in claim 6 wherein said first transport means includes at least one rod extending along said first dimension and said second transport means in¬ cludes at least one rod extending along said second dimension. 8. A dispensing machine as claimed in claim 1 wherein said carrier means includes a base which is fixed to the posi¬ tioning means and a rotatable table which is rotatable relative to the base. 9. A dispensing machine as claimed in claim 8 wherein said engaging means is fixed to said rotatable table for transla¬ tional movement relative to said rotatable table. 10. A dispensing mjachine as claimed inn claim 9 wherein said engaging means is fixed to said rotatable table for transla¬ tional movement relative to said rotatable table. 11. A dispensing machine as claimed in claim 10 wherein said rotatable table includes a surface for supporting a selected item during said translational movement of said engaging means relative to said rotatable table. 12. A dispensing machine as claimed in claim 1 wherein said reader means is fixed to said carrier means for movement therewith. 13. A dispensing machine as claimed in claim 8 wherein said reader means is fixed to said rotatable table for movement therewith. 14. A dispensing machine as claimed in claim 1 wherein said reader means is fixed to said engaging means for movement therewith. 15. A dispensing machine as claimed in claim 1 wherein said carrier means is positionable over a locus that defines a plane between said plurality of storage positions and said at least one vend position. 16. A method for dispensing a selected item from, a storage array in a machine including a plurality of storage posi¬ tions comprising the steps of: manually entering a selection re¬ quest for a selected item; automatically positioning a carrier proximate to a designated storage position containing the se¬ lected item in response to said request; engaging the selected item for movement by the carrier; positioning the carrier and the engaged selected item at a vend position; recording the empty condition of the designated storage position in a memory system; and dispensing the selected item to a customer. 17. The method of claim 16 wherein the contents of the storage array stored in the memory system are displayed prior to entering a selection request. 18. The method of claim 16 wherein prior to entering a selection request, the customer is identified by the insertion of an identification card into the machine. 19. The method of claim 18 wherein prior to dispensing the selected item, an account corresponding to the identification card is debited for the charge of the selected item. 20. The method of claim 19 wherein after entering the selection request, a determination is made as to whether the se¬ lected item is available and the account is debited only if the selected item is available. 21. The method of claim 20 wherein the determination is made by interrogating the memory system. 22. The method of claim 16 wherein the identity of the selected item is read from the selected item before the carrier is positioned at the vend position. 23. The method of claim 16 wherein the selected item is rotated on the carrier before the carrier is positioned at the vend position. 24. The method of claim 16 also including after the step of dispensing the selected item the steps of replacing the selected item in the vend position; reading the identity of the selected item; engaging the selected item for movement with the carrier; positioning the carrier proximate to the designated storage position for the selected item; and redepositing the se¬ lected item in the designated storage positon. 25. The method of claim 24 wherein the designated stor¬ age position is an empty storage position recorded in the memory system and wherein the identity of the selected item and the storage position location of the selected item are recorded in the memory system. 26. A method for redepositing a selected item in a dispensing machine comprising the steps of placing a selected item in a position which is both machine accessible and user accessible; reading the identity of the selected item; engaging the selected item for movement with a carrier; positioning the carrier proximate to a designated storage " position for the se¬ lected item; and depositing the selected item in the designated storage position. 27. The method of claim 22 wherein the designated stor¬ age position is an empty storage position recorded in the memory system and wherein the identity of the selected item and the storage position location of the selected item are recorded in the memory system. 28. The method of claim 22 wherein the selected item is rotated on the carrier before depositing the selected item in the designated storage position. 29. The method of claim 26 wherein prior to redepositing the selected item, an identification card is in¬ serted into the machine and after the identity of the selected item is read, an account corresponding to the identification card is credited. 30. The method of claim 26 wherein the designated stor¬ age position is an empty storage position recorded in the memory system and wherein the identity of the selected item and the storage position location of the selected item are recorded in the memory system. 31. A video cassette vending machine comprising: a plurality of video cassette storage positions which are not user accessible and at least, one vend position which is user accessi¬ ble; carrier means for carrying a selected video cassette between one of the storage positions and the vend position; positioning means for positioning said carrier means proximate to a selected storage position in response to user input; engaging means fixed to said carrier means for engaging and disengaging a selected video cassette; reader means for identifying a selected video cassette; a microprocessor memory means for recording and pro¬ cessing information about the contents of the storage positions and the identity of a selected video cassette; customer identifier means for identifying a customer, for debiting an account corresponding to the customer when a selected video cassette is carried to the vend position from one of the storage positions and for crediting the account when a selected video cassette is carried to one of the storage positions from the vend position; and input select means for inputting a request for a selected video cassette. 32. The video cassette vending machine of claim 31 including validation means for validating input into the customer 27 identification means and confirming the presence of a selected video cassette prior to debiting or crediting the account. 33. The video cassette vending machine of claim 31 wherein the memory means includes means for recording empty cassette storage positions and directing the positioning means to an empty cassette storage position when a video cassette is carried to a storage position from the vend position. 34. The video cassette vending machine of claim 31 wherein the vend position includes an insertion station means for accepting a selected video cassette from a customer and a dispensing station means for dispensing a selected video cassette to a customer. 35. The video cassette vending machine of claim 34 also including a chute, the dispensing station means being located below the insertion station means and being connected to the in¬ sertion station means by said chute, and wherein the carrier means is positionable proximate to the insertion station means for accepting a selected video cassette from the insertion sta¬ tion means and for dispensing a selected video cassette at the insertion station means by sliding the selected video cassette down the chute to the dispensing station means. 36. The video cassette vending machine of claim 34 wherein the vend position includes door means below the insertion station means for receiving a damaged selected video cassette in¬ serted into the insertion station means by a customer, said dam¬ aged cassette dropping to a storage area for damaged video cassettes. 37. The video cassette vending machine of claim 31 wherein the customer identifier means includes a card reader for reading the identification card of a customer. 38. The video cassette vending machine of claim 31 wherein the customer identifier means includes means for identi¬ fying a service person; the input select means includes means for requesting all copies of a selected video cassette so that all copies of a selected video cassette in the video cassette storage positions are serially and continuously carried to the vend posi¬ tion. 39. The video cassette vending machine of claim 31 including printing means for printing a statement of predeter¬ mined details of the vending transactions and issuing the state¬ ment to a customer upon completion of a transaction. 40. The video cassette vending machine of claim 31 including communication means for communicating information between the microprocessor memory means and an external system. 41. The video cassette vending machine of claim 40 wherein the communication means includes telephone line access means for telephone communication with an external system. 42. The video cassette vending machine of claim 41 fur¬ ther comprising video cassette reservation means for allowing a user to reserve a selected video cassette by accessing the tele¬ phone line access means to prevent the vending machine from pro¬ viding a copy of the selected video cassette to a customer who has not reserved that selected video cassette and if the number of copies of the selected γideo cassette does not exceed the num¬ ber of reserved copies of the selected video cassette. 43. The video cassette vending machine of claim 42 wherein the video cassette reservation means includes means for receiving a coded video tape selection inputted by dialing a num¬ ber on a customer telephone. 44. The video cassette vending machine of claim 43 wherein the video cassette reservation means include means for generating and communicating voiced instructions to the custom¬ ers. 45. The video cassette vending machine of claim 40 wherein the external system includes a central control location and wherein the communicating means is for communicating informa¬ tion regarding accounts corresponding to customers to the central control location. 46. The video cassette vending machine of claim 40 wherein the external system includes a central control location and wherein the communication means includes means for communicating information from the central control location to the means for identifying a customer to permit or prohibit a cus¬ tomer from using the machine. 47. The video cassette vending machine of cl.aim 40 wherein the external system includes a central control location and wherein the communication means is for communicating informa¬ tion regarding video cassettes stored in the machine from the central location to the microprocessor memory means so that the title and the selected storage position of newly loaded video cassettes may be recorded in the microprocessor memory means.

Inventors: O'NEIL JAMES PALMER, POWELL KEN ROGERS, O'NEIL, JAMES, PALMER, POWELL, KEN, ROGERS
Applicants: TERM TRONICS INC, TERM-TRONICS INCORPORATED
Application year: 1986
Main classification: G06F7
IPC codes: B65G1, G06K17, G07F7, G07F11, G07F17, G11B15