Category: AUTOMOBILE

         RECREATION ACTIVITY COORDINATOR       Summary     To secure a position related to the personal care of clients hair, skin, and nails, and continue my education at the post secondary  level towards additional certifications and /or an advance degree.       Highlights          Licensed Cosmetologist  Strong communication skills  Make-up application  Bridal makeup specialist  Self-motivated  Sales background  Outstanding client care  Superior attention to detail      Hair coloring temporary semi permanent and permanent   Styling Techniques  Infection control sanitation procedures  Facial waxing  permanent waving chemical relaxing  shaping hair with shears razors clippers            Accomplishments     Consistently received positive performance reviews from guests on online rating sites.       Experience      Recreation activity coordinator    03/2013   to   Current     Company Name   City  ,   State      Applied the positive reinforcement method to redirect negative behaviors.Assisted 10Helped prepare daily lesson plans for activities and lessons.Encouraged students to be understanding of and helpful to others.Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.Physically and verbally interacted with students throughout the day to keep them engaged.Wrote daily and weekly lesson plans.Implemented club rec and teen warehouseAdministered minor first aid to injured students. programs to encourage student participation. children per station during small group learning periods.         Billing & coding intern student   11/2011   to   12/2011     Company Name   City  ,   State       Greeted clients and data entry.Thoroughly investigated past due invoices and minimized number of unpaid accounts.Recorded and filed patient data and medical records.Strictly followed all federal and state guidelines for release of information.Wrote clear and detailed clinical phone messages for physicians.Acquired insurance authorizations for procedures and tests ordered by the attending physician.Scheduled patient appointments.          Guidance Counselor   02/2006   to   02/2013     Company Name   City  ,   State       Assisting in the schools guidance program by providing individual and/or small group instruction.  Maintaining manual and computerized records.  Assisting school staff with pupils' discipline problems.  Assisting with classroom instructional learning and development.          Retail customer service    06/2010   to   03/2013     Company Name   City  ,   State       Retail Customer Service: Assisting throughout the store with answering the phone and resolving customer complaints, cash handling and balancing.  Assisting with displays and processing damaged merchandise.   Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Offered exceptional customer service to differentiate and promote the company brand.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.         Sales Representative   06/2006   to   10/2006     Company Name   City  ,   State       Responded to inquiries with genuine interest and concern.  Accurately completed rental contracts and found acceptable resolutions to customer's problems or complaints.  Identified and properly completed any computer entries and or paperwork required for rental returns.          Call Service Counselor   06/2006   to   01/2007     Company Name   City  ,   State       Worked in a call center responding to membership questions about services and products offered.  Dispatched tow service to stranded members.  Verified membership, fees and services covered under membership.  Upgraded membership and services for towing, auto and boat insurance.          Flight Attendant   04/2000   to   06/2006     Company Name   City  ,   State       Customer Service Ticket Agent:   Excellent decision making skills with a positive attitude.  Communication skills with the ability to deliver onboard announcement in a professional manner.  Provided leadership, direction and assisted in the performance of all safety and passenger services.          Education      licensed   :   Hair and skin, nails   2014       American Academy of cosmetology   City  ,   State  ,   USA             CPR Certified, MEDCIN Certificate,  HIPAA Certificate, Microsoft Excel & Word Certificate,  MEDISOFT Certificate

Grossmont Health Occupations Center Santee, CA - 2007 Certificate of Completion  :   medical Billing and coding   2011       UEI College, Medical Billing and Coding   City  ,   State               Additional Information      AWARDS & CERTIFICATES
Certificate of appreciation SDUSD 2006 through 2011 Perfect Attendance and Honor Roll UEI 2011 with 4.0 GPA Customer Service Excellence Northwest Airlines 2003        Skills     call center, cash handling, Communication skills, CA, contracts, CPR Certified, resolving customer complaints, clients, Customer Service, data entry, decision making, direction, instruction, insurance, leadership, MEDISOFT, Microsoft Excel, Word, Retail, safety, phone