Category: SALES

         SALES REPRESENTATIVE       Summary     Ambitious Yard Manager with more than 15 years of management experience in the Oil and Gas and Transportation Industry. Applies strong analytical and critical thinking skills to solve complex operational problems.       Highlights          Inventory management  Employee development and management  Expense control  Materials accountability  Scheduling  Customer service-oriented  Safe driver  Shipping and receiving      Heavy industrial equipment  Vendor management  Superior negotiation skills  Motivated self-starter  Cost reduction  Current CDL license  Map reading and navigation skills  Heavy hauling            Experience     May 2016   to   July 2018     Company Name   City  ,   State     Sales Representative       Established new customer accounts.   Delivered products to customers in timely manner.   Efficiently addressed issues with customer accounts to ensure quick resolution.   Updated database with customer and sales information.   Completed documentation for product and service sales.   Maintained productive relationships with existing customers through exceptional follow-up after sales.   Informed management of special sales and service issues.   Cold-called prospective customers to build relationship.   Processed all sales transactions accurately and in a timely fashion.   Guaranteed positive customer experiences and resolved all customer complaints.   Confirmed that appropriate changes were made to resolve customers' problems.   Built and maintained effective relationships with peers and upper management.                Answered customers' questions and addressed problems and complaints in person and via phone.   Trained new employees on company customer service policies and service level standards.   Recommended and helped customers select merchandise based on their needs.   Attended local, regional and national trade shows for product development training as defined by territory needs.   Helped customers select products that best fit their personal needs.             November 2015   to   May 2016     Company Name   City  ,   State     Truck Driver       Maintained telephone and radio contact with supervisor to receive delivery instructions.   Checked load accuracy and stability before each trip.   Hooked and unhooked trailers from the tractor and converter dollies.   Recorded expenses and maintained receipts.   Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.   Submitted reports on the condition of the truck at the end of each trip.   Operated a tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.   Picked up customer loads in a timely and accurate manner.   Interacted with customers and vendors in a friendly and timely manner.   Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.   Retained valid proof of insurance and registration in vehicle at all times.   Conducted daily DOT pre-trip inspections according to a set checklist.                    June 2015   to   November 2015     Company Name   City  ,   State     Sales Representative       Maintained productive relationships with existing customers through exceptional follow-up after sales.   Established new customer accounts.   Updated database with customer and sales information.   Landed new customer accounts through a consistent combination of perseverance, dedicated cold calling and exceptional service.   Greeted store customers promptly and responded to questions with knowledgeable service.   Generated high volume of referrals.   Delivered products to customers in timely manner.   Cross-sold additional products and services to purchasing customers.   Delivered products to customers in timely manner.   Delivered products to customers in timely manner.   Cold-called prospective customers to build relationship.   Built customer confidence by actively listening to their concerns and giving appropriate feedback.                    February 2015   to   June 2015     Company Name   City  ,   State     Sales, Internet Sales       Led sales calls with team members to establish sales and customer retention goals.Grew number of customers by 100%  in 5 months.Determined merchandise price schedules and discount rates.Monitored customer preferences to determine focus of sales efforts.Maintained friendly and professional customer interactions.Identified prospective customers using lead generating methods and performing an average of 60 plus cold calls per day.Participated in various incentive programs and contests designed to support achievement of production goals.Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.        July 2014   to   August 2014     Company Name   City  ,   State     Project Manager        Dispatched, Assigned workloads, Assigned projects and tasks to employees based on their competencies, scheduled routes and job duties.  Documented daily equipment inspections and submitted daily inspection forms to Manager.  Coached and mentored Supervisors and Dispatchers.  Reviewed and approved all truck repairs and Reviewed and approved all fuel reports.  Bid on jobs, also handled customer orders.  Also went over Drivers logs and DVR's and turned in to Manager.         June 2006   to   July 2014     Company Name   City  ,   State     Yard Manager        Select Energy Services - Cleburne, Texas   Qualified competitive subcontractor bids prior to execution of contracts.  Monitored the safety of all construction activities, making on- site personnel safety the top priority.  Managed the day-to-day tactical and long-term strategic activities within the business.  Reduced and controlled expenses by improving resource allocation.  Reviewed and approved billing invoices and expense reports.  Coached and mentored all Supervisor and Dispatch members by offering constructive feedback and taking interest in their long-term career growth.  Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.  Assigned projects and tasks to employees based on their competencies and specialties.  Assisted the project manager with bidding new jobs and projects.  Reviewed and approved all payroll and fuel reports.  Made and submitted all monthly allocation sheets.  Documented daily equipment inspections and submitted daily inspection forms to Manager.         June 2004   to   June 2006     Company Name   City  ,   State     Supervisor        Reviewed and approved billing invoices and expense reports.  Maintained account plans for top client accounts .Recruited and hired new drivers and operators .Documented daily equipment inspections and submitted daily inspection forms to Manager.  Dispatched trucks, and met with Company Men to get invoices signed.         June 2002   to   June 2004     Company Name   City  ,   State     Forklift and Loader Operator        Maintained operator logs, forms and records in accordance with company policies and DOT Regulations.  Operated equipment safely and efficiently at all times.  Obtained proper signatures as required.  Operated and maintained a forklift and loader in a safe and efficient manner .Executed daily pre-trip and post- trip inspections and documentation in compliance with DOT guidelines and company policies.         June 2000   to   June 2002     Company Name   City  ,   State     Supervisor        Selected the most efficient routes in compliance with delivery instructions and fuel policy.  Presented customers with bills and receipts and collected payments for goods delivered.  Operated heavy equipment, including forklifts, stair climbers and pallet jacks.  Evaluated customer needs and determined appropriate action, referring their questions to management when necessary.  Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.         July 1998   to   June 2000     Company Name   City  ,   State     Supervisor        Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.  Processed shipment documents neatly and efficiently for each load.  Obtained and maintained proper delivery authorization and pickup documentation.  Interacted with customers and vendors in a friendly and timely manner.         May 1997   to   July 1998     Company Name   City  ,   State     Trainer        Processed shipment documents neatly and efficiently for each load.  Obtained and maintained proper delivery authorization and pickup documentation.  Conducted daily DOT pre-trip inspections according to a set checklist .Communicated the duties, compensation, benefits and working conditions to all potential candidates.  Contacted all job applicants to inform them of their application process.          Education     1981     Castleberry   City  ,   State  ,   USA     GED  :   General     General             Castleberry - River Oak, Texas, USA   I also have Commercial Driver Training. Heavy
Equipment Operator Certificate. Forklift Operator Certificate. Operations and Quality
Management coursework. I also have a certificate for attending a Alcohol and Drug
Behavioral awareness class. As well as a CPR and First-Aid class.              Skills    benefits, billing, competitive, contracts, CPR, Client, delivery, Dependable, documentation, Drivers, Equipment Operator, expense reports, First Aid, First-Aid, forklift, forklifts, Forklift Operator, forms, inspection, communicator, payroll, peak, personnel, policies, Procedure development, Quality
Management, Relationship building, repairs, safety, selling, self-starter, strategic, Supervisor