Category: ADVOCATE

         COMMUNITY ADVOCATE       Summary     Dedicated and focused Community Advocate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.        Certifications    CPR and First Aid      Highlights          Active listening skills                    Time management
  Courteous demeanor                    Detail-oriented   Energetic work attitude           Telecommunication skills                  Sharp problem solver     Adaptive team player                     Strong organizational skills       Customer service expert     Flexible schedule             Experience      Community Advocate     Nov 2015   to   Current      Company Name   －   City  ,   State    Made it my goal to promote the independence of disabled individuals.    Managed daily office operations and maintenance of community and consumer relations.  Offered
exceptional customer service to differentiate and promote the company
brand. Collaborated with customer service team members
to give exceptional service
throughout the entire educational and joyful
experience. Balanced the needs of
multiple customers simultaneously in a fast-paced retail environment. Communicated
Fairplex policy violations to the leadership
team in a timely manner. Offered direction
and gave constructive feedback to motivate team
members. Held each team member accountable for achieving brand and
performance goals. Built and maintained effective relationships with peers and
upper management.            Lead Human Resource Recruiter     May 2012   to   Jan 2015      Company Name   －   City  ,   State    Answered customers' questions and addressed
problems and complaints in person and via

phone.     Helped customers select
products that  best fit their personal needs.  Maintained visually appealing and effective
displays for the entire office. Offered
exceptional customer service to differentiate
and promote the company brand. Built
customer confidence by actively listening to
their concerns and giving appropriate
feedback. Offered direction and gave
constructive feedback to motivate team
members. Held each team member
accountable for achieving brand and performance
goals. Built and maintained
effective relationships with peers and upper
management.    ​        Exhibit Creator     Aug 2008   to   Oct 2009      Company Name   －   City  ,   State    Maintained visually appealing and effective
displays for the entire building.     Offered exceptional customer service to
differentiate and promote the company
brand. Collaborated with customer service team
members to give exceptional service
throughout
the entire educational and joyful experience. Balanced the needs of
multiple customers simultaneously in a
fast-paced retail environment. Communicated
Fairplex
policy violations to the leadership team in a timely manner. Offered direction
and gave
constructive feedback to motivate team members. Held each team member




          Education and Training        Dietetics    CALPOLY Pomona   －   City  ,   State  ,   USA   Minor in Psychology       Associate of Science  ,   Social and Behavioral Sciences   2012     Citrus College   －   City  ,   State  ,   USA   Minor in Psychology       High School Diploma  ,   General   2008     Charter Oak High School   －   City  ,   State  ,   USA          Skills    Filing, Professional and friendly, Careful and active listener, Multi-tasking