Category: BANKING

         ASSISTANT BANKING CENTER MANAGER               Accomplishments    Outstanding Bank Manager      Experience      Company Name   January 2011   to   October 2014     Assistant Banking Center Manager           Oversaw a team of five bankers that executed all sales activities; established and achieved sales goals through effective sales management techniques. Recruited, trained, and mentored staff on client profiling, conducting sales meetings, and closing deals.  Exceeded goals and expectations; conducted skills assessment, performance management, development feedback, and coaching of employees and sales force.  Utilized consultative sales approach to define customer goals and develop solutions that cultivated strong relationships with customers.  Managed of day-to-day branch operations, including problem resolution, customer service, sales, and over-seeing the banking center team  Responsible for maintaining all compliance and operation issues, and audits of the branch, specific to applicable federal, state, local laws, and regulations, as well as Comerica policies and procedures  Ensured reconcilements and balanced items are resolved on a timely basis, proof corrections, NSF and return items, Reg D, Reg CC, large item review, teller balancing, monitoring and correction  Oversaw the servicing of customer accounts and ensured changes were handled in a timely manner, including research requests and/or additional information as requested  Researched, wrote and reviewed operating procedures to keep branches and deposit operations up-to-date on policies and procedures  Assigned to additional branches to oversee the overall operational performance and to train managers and employees to set standards and perform procedural activities per Comerica standards  Assisted Regional Operations Manager with support on special projects, including currency reporting company wide and Process and Procedure Manual for new assistant managers and other employees  Provided training and education to all staff members regarding fraud, operational risk, robbery, privacy/information protection, cash control and negotiable items, and all other operational tasks  Sourced and fund business loans and mortgage products, and developed team members lending knowledge on various products and solutions          Company Name   March 2008   to   March 2010     Wells Fargo Company Licensed Financial Specialist           Top Sales Producer - December 2009, Top Small Business Accounts Opened - May 2009  Exceeded monthly production goals of $1,000,000 in demand deposits, $100,000 investment referrals, and $150,000 credit lines; opened and maintained demand deposit and time accounts, sold insurance products, and fixed annuities  Initiated, structured, and closed mortgage loans and business lines of credit; referred customers for brokerage services and other cross-functional opportunities  Initiated team efforts with the staff to achieve sales goals, operational excellence and issues during sales meetings and/or while assisting customers          Company Name   November 2006   to   September 2007     Accredited Home Lenders, Field Account Executive           Solicited brokers to acquire subprime loan packages for funding and establish wholesale mortgage market share for the company  Surpassed market share objectives with loan volumes of over $6,000,000 per month, exceeding company profit goals for account executives          Company Name   July 2000   to   October 2006     Senior Loan Officer           Windsor Capital individual Top Producer of the Month - July 2005, Windsor Capital Platinum Club - 2004 and 2005, Gold Club 8 x's between 2003 - 2005, Silver Club 8x's between 2003 and 2005, Windsor Capital Branch Top Producer - 2003, 2004 and 2005  Hired, managed, and trained new loan officers for mortgage production and sales  Funded over $100,000,000 in mortgage loans for single and multi-family properties  Partnered with title companies, real estate agents, contractors, and escrow officers to solicit new clients and generate mortgage loans          Education      University of Michigan, College of Engineering      BS  :   Electrical and Computer Engineering    Education & Licenses: University of Michigan, College of Engineering, BS Electrical and Computer Engineering        University California     2015       Certificate  :   Project Management    City  ,   State  ,   US    University California - Irvine, Certificate in Project Management 2015 Microsoft Project, Excel and Word proficient        Certifications    Wachovia Bank, N.A., a Wells Fargo Company Licensed Financial Specialist - March 2008-March 2010 University California - Irvine, Certificate in Project Management      Professional Affiliations    Windsor Capital individual Top Producer of the Month - , Windsor Capital Platinum Club - and 2005, Gold Club 8 x's between 2003 - 2005, Silver Club 8x's between 2003 and 2005, Windsor Capital Branch Top Producer - 2003, and 2005      Presentations    Product Presentations      Skills    Loans, Mortgage, Sales, And Sales, Mortgage Loans, Clients, Escrow, Multi-family, Real Estate, Sales Goals, Sales Meetings, Accounts And, All Sales, Audits, Basis, Cash, Closing, Coaching, Consultative Sales, Customer Accounts, Customer Service, Effective Sales, Lending, Operations, Operations Manager, Performance Management, Problem Resolution, Receptionist, Reconcilements, Retail Sales, Sales Activities, Sales Force, Sales Management, Securities, Solutions, Training, Annuities, Brokerage, Credit, Top Sales, Account Executive, Field Account, Market Share, Subprime, Excel, Microsoft Project, Project Management, Word