Category: ENGINEERING

         SENIOR ENGINEERING PROGRAM MANAGER         Summary     Accomplished senior program management professional with a successful broad-based career defining and guiding the
implementation of industry best practices, standards, processes, and tools to strengthen organizations and drive
competitive growth. Extensive expertise in leading and delivering cross-functional transformational solutions.
Demonstrated knowledge of project life cycle methodologies with experience in developing and implementing
leading-edge strategies for large-scale enterprise initiatives. Proven ability to navigate complex situations while
prudently mitigating risks, identifying value creation opportunities, and building strategic partners.        Skills          
		
	
	
		
			
				
					
						
							
								Program Management  Portfolio   Management  Process Analysis  Solution Design  Enterprise   Software   Systems Integration      Data Management  Product Excellence  Agile Methodology  People Development  Leadership Development  Coaching/Mentoring            Professional Experience      Company Name    City  ,   State    Senior Engineering Program Manager   02/2011   to   04/2017          Accomplishments:   Managed mission critical project initiatives to support the Corporate Finance Organization     Developed strategy and led effort to evaluate the upgrade of the Oracle EBusiness
          Suite of Applications to Release 12. Highly complex ecosystem with over 70 countries, 100 boundary systems, and 3000 customizations    Built and led project team through the assessment and proof of concept required to build business case
          and secure funding for project.  Defined program governance structure and staffed program   Developed several presentations to executive leadership in Finance, Supply Chain, and Engineering to secure buy in and funding        Accomplishments:   Led various initiatives to improve operational effectiveness/efficiencies for a portfolio of over 60 projects    Championed Product Excellence (PE) initiative for the Finance IT organization and drove effort to define, monitor and score PE goals  Partnered with the Finance Business, defined, and implemented a governance processes to manage stakeholder alignment. Defined and managed key system risks   Defined project portfolio metrics for over 60 key projects, drove effort to optimize investments, and aligned initiatives with business priorities   ​   Accomplishments:     Managed several mission critical product development efforts to support the People Operations Organization (HR)     Managed relationships and collaborated with business owners to develop world class technology solutions in the following process areas: Performance Management, Benefits/Compensation Management, Learning and People Development, and HR Operations  Built a high-performing BI/Data Warehousing team to provide unified reporting solutions to enable HR the ability to gain insights to optimize business goals  Launched a global, custom Total Rewards application to 35 countries and managed the project team   Defined and managed a cross-organizational effort to assess and design a more robust integration architecture for over 60 boundary systems     ​         Company Name    City  ,   State    Founder/Principal Consultant   03/1998   to   01/2011      Provided consulting services to several Fortune 500 organizations to solve complex challenges, including enterprise systems implementations, process improvements, application development, and release management all within complex, global environments.  Key clients included Google, Cisco, Arbonne International, 24 Hour Fitness, Symantec, Critical Path, Fujitsu Computer Products of America, Etec Systems, and Disney.      Accomplishments:    Managed implementation projects for critical Financial and CRM applications ranging from Oracle, Salesforce, and custom applications.  Planned and managed execution of cross-organizational effort (Business, Engineering, Infrastructure, and Hardware) to relocate over 70 servers supporting key corporate finance business applications  Developed a quality assurance strategy for the implementation of a Customer Advocacy on-line service contract portal to improve company interactions with suppliers, partners, distributors, and customers.  Defined QA strategy and managed execution by 25 leads across multiple functional areas - Quoting, Ordering, Registering, Renewing, and Service Contract Management  Managed the stabilization phase of an ERP implementation for Contracts Processing, Billing, and Member Services for over 300 fitness centers  Developed Oracle training strategy and delivered training to business users on Finance, Manufacturing, and Supply Chain modules          Company Name    City  ,   State    Senior Manager   06/1993   to   03/1998      Provided consulting services to several Fortune 500 organizations to solve complex business challenges, including enterprise systems implementations, process improvements, application development, and release management all within complex, global environments.  Key clients included Disney, Glenayre Electronics, Quantum Corporation, and Western Staff Services.     Accomplishments:    Managed resources, costs, schedules and drove end-to-end delivery of global world-class technology solutions at client organizations  Developed and presented successful proposals for several business development efforts to prospective clients  Coached and mentored consultants for leadership development  Led the Demand Management Center Of Excellence for the Oracle Practice to develop best practices and promote knowledge sharing for client engagements          Adjunct Professor       Claremont Graduate University, Claremont, CA    Designed and Co-Facilitated a new transdisciplinary course "The Art & Science of Computational Thinking for Industry" for Masters and PhD students.  (Fall 2014 - Fall 2016)     Mount St. Mary's University, Los Angeles, CA    Instructor at Mount St.Mary's University - Taught programming language courses to undergraduate students in the Computer Science Department.This included advanced courses for honor students and introductory programming courses for non-computer science majors. (1987 - 1988)   ​​       Education      Ph.D.  :  Computer informations Systems and Technology    Claremont Graduate University  ,   City  ,   State              Master of Science  :  Computer Information Systems and Technology    Claremont Graduate University  ,   City  ,   State              Bachelor of Arts  :  Business Administration    Mount St. Mary's University  ,   City  ,   State           ​         Certifications      Myers-Briggs Certified Practitioner, Feb 2017  Certified Professional Co-Active Coach, Mar 2017 - Mar 2018             Publications       Doctoral Dissertation : "An Examination of the Role of IT Governance, Interorganizational Collaborations, and Interorganizational
       Learning in ERP Implementations"   AMCIS Conference Proceedings : "Examining the Role of IT Governance in the ERP Post-Implementation Phase"   OAUG Conference Proceedings : "Redesigning the Order Fulfillment Process in Order to Realize the Benefits of an Oracle ERP Implementation        Professional Affiliations       Industry Advisory Board Member, Drucker School of Management - 2015 to Present