Category: ADVOCATE

         PATIENT ADVOCATE /CLINICAL CARE COORDINATOR           Career Focus    Selling capital equipment computer hardware and software to corporate accounts.  Supporting management and staff in developing and maintaining market share through aggressive account sales growth.  Top 10% in the nation, #1 in the region three years in a row. 
*Recognized as top performing sales and marketing specialty representative. Analytical thinking and administrative skills, leadership, interpersonal skills, communication skills, self-motivation. Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management. Medical device/healthcare sales experience.
*Maximize corporate profit by achieving sales revenue targets and grow market share for a specified territory, by promoting, selling and servicing  company's products. Increase sales and revenue by aggressively targeting and developing new accounts by using strategic account strategy and keen business insights. Sale of Injectable and Oral Medications.
*Train appropriate medical staff on company products. Develop and implement plans to achieve/exceed sales goals. Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff (complete office sales).      Summary of Skills           Prospecting and cold calling  Team building expertise  Strategic account development  Strong interpersonal skills      Key account generation  Regional accounts  Sales force training  Business negotiation  Strong lead development skills            Accomplishments      Client Interface     Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.  Created strategies to develop and expand existing customer sales, which resulted in a 120% increase in monthly sales.  Established 30 new accounts in a single year through successful client development.  Earned President's Club Trip in 2003.        Professional Experience      PATIENT ADVOCATE /CLINICAL CARE COORDINATOR    February 2010   to   Current     Company Name   －     State      Patient and Family liaison to facilitate communicate with physicians, health care providers, case managers to develop course of care and emergency care.  Experience in a clinical setting, outpatient or managed care experience.  Clinical Coordination of clinical activities: Wound Care evaluating, and providing patient care through the use of hospital and nursing standards.  Case management, providing treatments, and patient/caregiver education related to wound care management.  Collaborates with other health care providers, Wound Care Center Physicians, Program Director, and Medical Director regarding patient needs.          MEDICAL SALES REPRESENTATIVE    October 2007   to   February 2010     Company Name   －   City  ,   State      Detailing in the specialty areas of Pain Management, Neurology, Anesthesiology, Rheumatology, Orthopedics, Oncologist  and supportive Oncology.  Oral and Injectable medications.  Ranked Top 10% nationally 2008-2009,  achieved  a product index of 114%, and ranked #1 in the District.  Detailing Pain Specialist, and hospitalist.  Hospital based selling experience and Negotiating Skills.  District trainer; efficiency, teamwork  and software.  Maintain relationships with key area pharmacies and support the pharmacist by providing discounts, educational information and updated manage care information.  Matrix Management Skills, and Market Research Knowledge.          PROFESSIONAL SALES REPRESENTATIVE    December 2005   to   October 2007     Company Name   －   City  ,   State      Launched new asthma drug  #1 in the region 2006.  Cardiology and then  Respiratory Divisions (respiratory devices).  Achieve quarterly 139% to goal, and annual sales goals in excess of 126% to goal average 2006.  Ranked Top 10% nationally,  achieving a product index of 136% 2007, and ranked #1 in the District 2007 and #2 2006.  Develop and implement plans to achieve/exceed sales budget.  Specialty Market Placement.          MEDICAL REPRESENTATIVE    August 1997   to   December 2005     Company Name          Persuasively sell the concept of testing for Hep B and Hep C via diagnostic test to targeted physicians.  Hospital sales (buy and bill) anti-infective market place.  Field Representative Insurance Market Advisor for the Northeast  region, coordinating real time customer activity with the marketing team for the development of sales material and strategy.  Network of relationships within the Federal and State Government community.  Operating room sales experience.  Directed an aggressive risk management & patient education program for weight loss medication, and initiated growth in a territory severely affected by negative media campaigns.  Conduct primary Medicaid reimbursement research to increase corporate profit.  Trained specialty representatives on working community/teaching hospitals and long-term care accounts for new corporate initiative, 2004.  Completed "Management Skills Development" Seminar, 2000 Area Sales Trainer for the Northeast Region, December 2001 Achieved 100% of call quota,  121% bonus requirements, and Ranked 10% nationally.  Maintain formulary status in the Hudson, Essex and Bergen county hospitals.  Detailed oral medications in the following disciplines: endocrinology, cardiology, diabetes, pain management, and infectious diseases, urology, blood-related disorders.  Researched market competition and developed presentations to stay ahead of  the key players in the market place.  Managing cross functional groups, cross business group and other forms of working that cross the traditional vertical business units in order to increase sales.  Proven success and positive track record of consistent sales performance in complex markets and diverse customer segments.  Knowledge / experience with Medicare Part D, and VA selling.  Responsible for all aspects of educating & training sales representatives.  Design Sales and Marketing plan to enhance revenues of existing accounts while also developing goals to build new accounts.  Analyzed current selling market and modify current simulated selling environment to the needs of the organization.  Knowledge of sales processes and sales training.  Knowledge of the reimbursement and fulfillment pathways for injectable medications.          Education      Master of Public Administration   :   Health Care Administration      FAIRLEIGH DICKINSON UNIVERSITY   －   City  ,   State       Health Care Administration Graduated Summa Cum Laude         Master of Administrative Science   :   Human Resource Administration      FDU           Human Resource Administration         Paralegal Studies - ABA Approved   :   Paralegal      FDU                  Bachelor of Arts   :   Political Science / and Urban Planning      RUTGERS  UNIVERSITY   －   City  ,   State  ,   USA     Political Science / and Urban Planning         Masters of Information and Library Science   :   Knowledge Management      Villanova University   －   City  ,   State      Knowledge Management        Master Certificates - Human Resources/  Six Sigma Black Belt / Green/ Lean- Health Care        Villanova University                  Additional Information      HONORS/AWARDS
PI ALPHA ALPHA  HONORS SOCIETY- Fairleigh Dickinson University
Special Achievement Awards in  recognition of selling success & leadership.  Presidents Club        Professional Affiliations     National Sales Network       Skills     Account Management, Analytical Skills, Anesthesiology, budget, Business Development, C, Cardiology, caregiver, Case management, Change Management, Interpersonal skills, Oral, Competitive Intelligence, concept, Customer Service, Database Design and Management, Designing, diabetes, emergency care, endocrinology, forms, functional, Government, Human Resource Management, Human Resources, infectious diseases, Insurance, Interface Design, Knowledge Management, Leadership, Legal, long-term care, Director, Management Skills, Managing People, Managing, Marketing plan, Market Research, marketing, Market, 2000, Multitasking, Negotiating, Negotiations, Network, Neurology, nursing, Oncology, Oncologist, Organizing, Orthopedics, Pain Management, Paralegal, patient care, Persuasion, presentations, Presentation skills, Problem Solving Skills, Problem - solving, processes, Product Management, Profit, Project Management, Public Relations, real time, Relationship Building, Research, risk management, Sales experience, selling, Sales, sales training, Six Sigma, strategy, teaching, Teamwork, Trainer, urology, Wound Care