Category: PUBLIC-RELATIONS

         MANAGER         Professional Summary    Talented individual with a educational background in Economics from the University of California Irvine, seeks a career in the financial sector. Extensive knowledge in management, Microsoft applications, and economic theory. Always committed to approach tasks with tenacity and attention to detail. Very dependable and willing to take on added responsibility to learn and grow with every employment opportunity.
SKILLS l   Critical thinking          l   Customer service-oriented l   Strategic sales knowledge          l Articulateandwell -spoken l   Training development aptitude          l   A cc u rate and de tai le d l   Quick learner          l   Excellent planner and coordinator      Skills                    Work History      Manager  ,     04/2012   to   03/2014     Company Name   –   City  ,   State      l Trained staff and administered performance evaluations to track employee development.  l Analyzed budgets, financial reports and projections for accurate reporting of financial standing.  l Implemented innovative programs to increase employee loyalty and reduce turnover.  l Prepared payroll.  l Oversaw inventory and office supply purchases.  l Screened applicant resumes and coordinated both phone and in-person interviews.  l Provided an elevated customer experience to generate a loyal clientèle.  lConductedweeklywalk -throughs with the store owner to discuss interior visual displays, including store window presentation.         Public Relations Manager  ,     05/2010   to   04/2012     Company Name   –   City  ,   State      l Cultivated and managed relationships with key clients, vendors and community partners.  l Coordinated and participated in promotional activities and trade shows.  l Directed the hiring, training and performance evaluations for marketing and sales staff and supervised their daily activities.  l Ordered and distributed office supplies while adhering to a fixed office budget.  l Answered and managed incoming and outgoing calls while recording accurate messages.  l   Obtained signatures for financial documents and internal and external invoices.         Sales Associate  ,     09/2009   to   03/2014     Company Name   –   City  ,   State      l Answered questions regarding the store and its merchandise.  l Demonstrated use and care of merchandise.  l Greeted customers and ascertained customers' needs.  l Helped customers with questions, problems and complaints in person and via telephone.  l Stocked shelves and supplies and organized displays.  l Developed positive customer relationships through friendly greetings and excellent service.  l Trained and served as a peer coach for new sales associates.         g  ,     06/2009   to   09/2009     Company Name   –   City  ,   State      Audited new customer files to verify medical necessity and satisfaction of coverage criteria.  l   Contacted patients regarding unpaid and underpaid accounts to resolve any issues.  l   Improved timely paying of bills by developing flexible payment plans for patients.  l   Located, checked in and pulled medical records for appointments and incomplete patient charts.  l   Verified and created claim numbers by communicating with various insurance companies.         f  ,     08/2007   to   06/2009     Company Name   –   City  ,   State      Maintained a clean reception area, including lounge and associated areas.  l Verified and created claim numbers by communicating with various insurance companies.  l Located, checked in and pulled medical records for appointments and incomplete patient charts.  l Contacted patients regarding unpaid and underpaid accounts to resolve any issues.  l Answered and managed incoming and outgoing calls while recording accurate messages.  l Obtained signatures for financial documents and internal and external invoices.         Education      Bachelor of Arts  :   Economics  ,   1 2013     University of California   -   City  ,   State     GPA:   l National Society of Leadership, received September 2013. l   Deans Honor List for six consecutive quarters (2011-2 013   Economics l National Society of Leadership, received September 2013. l   Deans Honor List for six consecutive quarters (2011-2 013 l   Independent Research regarding physician burnout, completed December       l   Advanced courses in Economics and Finance l   Research and Data Analysis l   Advanced Econometrics and Regression Software l   Probability and Statistics l   Upper division Sociological writing and Research l   Money and Banking Operations l   Economic Anthropology l   Asymmetric Information in the Financial Sector l   International Studies l Asset and Investment Management l Microsoft Applications (Excel, Word, PowerPoint, Access, etc.)  :     1 2013           Skills    Microsoft Applications, Banking, budgets, budget, charts, coach, clients, Data Analysis, Economics, Finance, Financial, hiring, insurance, inventory, Investment Management, marketing, Access, Excel, Money, office, PowerPoint, window, Word, payroll, reception, recording, reporting, Research, sales, Statistics, telephone, phone, trade shows, employee development