amruta333/text_classification huggingface dataset:
Category: BUSINESS-DEVELOPMENT

         BUSINESS DEVELOPMENT EXECUTIVE       Summary    Accomplished sales professional with 20 years of business development and account
management experience in both the private and public sector; healthcare, education and government. Adept at managing
intense demands of multiple existing customer accounts and cultivates strong customer
relationships.      Highlights          Negotiation   Financial Analysis  Detail Oriented        Strategic account development      Relationship selling    Teamwork             Accomplishments      Selected to the Staples NAC Green Team.        Successfully grew account base to 14 new customers.        Generated $3.5 million in new business acquisition.        Recipient of BDE All Star award.  Closed $700,000 in furniture for customer's new corporate headquarters.        Experience     08/2012   to   Current     Business Development Executive    Company Name   －     State      Experience in delivering profitable, multi-year national and corporate contracts to
      companies with 400+ employees.  Responsible for business-building and relationship-building expectations through
      long selling cycles with unique accounts.  Lead entire sales process, price negotiation, final contract terms and
      implementation from inception to close of sale.  Create and conduct unique marketing proposal presentations and RFP responses
      for all Staples industry business solution categories; supplies, facilities, technology,
      promotional, print, and furniture.  Generate new sales opportunities through direct and telephone selling and emails.  Leverage lead generation tools to increase profitability and product presence in the
      marketplace.  Developed new customer base consisting of 14 accounts averaging $250,000
     dollars in office supplies a year.         07/2007   to   07/2012     Account Manager    Company Name   －     State      Responsible for customer acquisition, retention and expansion.  Established relationships providing healthcare solutions that fit accounts goals,
     objectives and GPO contract agreements.  Administered all e-commerce training and development.         12/1991   to   12/1997     Account Executive    Company Name   －     State      Managed largest corporate accounts in seven states.  Negotiated and executed marketing and advertising promotions.  Met or exceeded all quotas throughout tenure and increased market share in
     accounts.         11/1987   to   12/1991     Sales Representative    Company Name   －     State      Effectively communicated and coordinated execution of the planogram with store
     management.  Arranged items in favorable positions and areas of the store for optimal sales.  Managed the purchasing process for the entire department.          Education          Bachelor of Science  :   Journalism and Mass Communications     Kansas State University   －   City  ,   State      Public Relations and Marketing        Skills      Customer Relationship Management (CRM) software (Salesforce)  Office 365  Healthcare: GPOs  Government and Education: Consortiums
Category: PUBLIC-RELATIONS

         PUBLIC RELATIONS ACCOUNT COORDINATOR       Summary     Public relations professional possessing excellent project management, leadership and event planning skills with a strong background in brand building public relations.        Highlights          Relationship building expert  Deadline-driven  Exceptional writer  Exceptional multi-tasker      Proficient in Adobe Creative Suite  Organized and efficient  WordPress  Proficient in Adobe Creative Suite             Experience      Public Relations Account Coordinator     Jan 2015   to   Current      Company Name   －   City  ,   State     Create brand pitch letters and press releases for distribution    Solidified top tier placement for brands such as FOX & Friends, USA Today, Yahoo!, AOL and Daily Finance     Social media brand manager     Casting manager fulfilling multiple media requests such as ABC Nightline    Production manager for multiple video projects and events     Organize and maintain all press hits       Identified brand needs through market research and analysis.      Create lists for distribution via Vocus and Cision          Account Coordinator     Mar 2012   to   Jan 2015      Company Name   －   City  ,   State     Organized production of North American Hairstyling Awards, a red carpet event with Giuliana and Bill Rancic, and charged with assisting in all aspects of event planning for major, high-profile promotional events.  Provide account management services on a range of beauty-oriented accounts including ECRY NY, PIXI Beauty, NY Streets, Beauty Collection, Beauty Addicts, and Cosmoprof North America.  Solidify top-tier online placements for clients, and develop media lists and press kits.  Draft pitch letters and organize editorial calendars, coordinate mailings, and send products and press information to publications.  Entrusted with management of clients' social media accounts.         Public Relations Intern     Oct 2010   to   May 2011      Company Name   －   City  ,   State     Charged with building press books for clients' media hits, and with creating event press releases for use in driving additional traffic to client sites and businesses.  Oversaw three-part red carpet event with Nicky Hilton when she hosted at Chateau Nightclub, and created detailed write-up of event for client's blog.  Managed social media accounts via Hootsuite that better leveraged client services.         Education      Bachelor of Arts  ,   Communication and Journalism   2014     University of Nevada   －   City  ,   State      Marketing, Public Relations and Journalism coursework         Skills     Account Management  Proficient in Vocus and Cision  Administrative Experience  Familiar with using TVEyes
Category: BUSINESS-DEVELOPMENT

         BUSINESS DEVELOPMENT ASSOCIATE       Summary     Extremely determined, outgoing, and passionate professional with proven ability to build rapport with clients.  Strong communication and interpersonal skills make the candidate successful in seamlessly working with clients, staff members, and other professionals in various areas across different job levels.     ​        Experience      Business Development Associate   12/2015   to   Current     Company Name   City  ,   State           Contact new and existing clients to discuss how specific products could meet their needs.     Identify issues with existing marketing material to drive process improvements.     Collaborate with key client stakeholders and document organizational challenges and business objectives to define client requirements.  Prepare ad-hoc presentations and proposals for internal projects and external clients.  Conduct root cause analysis in order to identify data integrity issues and needed adjustments to Tableau's management reporting dashboards.            Senior Financial Analyst   08/2014   to   12/2015     Company Name   City  ,   State           Worked in partnership with key multi-functional stakeholders to identify risk, develop remediation strategy and assist in the implementation of effective control structures to help mitigate potential risk.   Gathered rules and requirements from the Corporate Operational Risk team to successfully implement the enterprise wide Spreadsheet Policy; validated attribute data for over 1,000 spreadsheets, performed risk assessments and gap analysis with all GBAM Finance lines of business teams within a six-month time frame.  Developed and led internal control training programs for management and employees responsible for conducting key controls and self-assessments across all business lines.          Operations Analyst   11/2009   to   07/2014           Centrally managed an internal enterprise web-based application and acted as a trusted point of contact for over 2,000 users. Successfully on-boarded and trained new users and provided continuous support for existing users on system enhancements and evolving functionality     Successfully managed the activities of 4 team members in multiple locations.   Created training manuals targeted at resolving even the most difficult customer   issues.    Developed, implemented and monitored programs to maximize customer satisfaction.    Prepared and provided detailed monthly departmental reports and updates to senior management.      Developed rapport with the user base by handling difficult issues with professionalism.      Led global User Acceptance Testing (UAT) for application improvements; managed enhancements and successfully coordinated testing results with business and development teams.            Education      BBA  :   Management   May 2009       James Madison University   City  ,   State               Skills       Microsoft Office Suite    Visio  SharePoint  Zendesk
Category: TEACHER

         SUBSTITUTE TEACHER           Skills    Computer literate, drivers, listening, natural, packaging, quality, rapport, teaching      Experience      Substitute Teacher     01/2014   to   11/2014      Company Name   City  ,   State      Prepare lunch
Direct children for recess
Aid in teaching class.         Teacher aid     08/2011   to   06/2012      Company Name   City  ,   State      Welcome children and direct them to the proper area for that day.  Assist children with assignments and lead them to completion of assignments.  Assist with manners and lunch prep.  Teach Yoga to students.  Attend any field trips and supervise activity.         Forklift driver     04/2009   to   Current      Company Name   City  ,   State      Safely move any product to the proper location after unloading it from the truck.  Check weight and product
packaging as its unloaded.  Keep all area's clean and clear of trash while production is going.  Take care of any paperwork and make
sure it is legible.         Quality Assurance Technician/ forklift driver     06/2003   to   06/2006      Company Name   City  ,   State      Performed proportions and weight tests.  Printed and checked labels.  Checked chlorine and metal detection of
each line.  Checked in products and conducted temperature verifications for each product.  Bailed boxes, loaded tied bails into trucks, unloaded products and any box trucks, arranged products from
oldest to newest, and printed labels to tag each product as they came in.  Worked closely with drivers and product teams to ensure quality.         Education and Training      Associate of Applied Science  :   Business Management   July 2012     Fortis College Online   City  ,   State      Business Management       Associate of Applied Science  :   Criminal Justice   March 2011     Fortis College Online   City  ,   State      Criminal Justice       Associate of Applied Science  :   Automotive Technology   June 2008     Lincoln College of Technology   City  ,   State      Automotive Technology
Category: CHEF

         ASSISTANT CHEF         Highlights        Microsoft Word, Excel, PowerPoint, and Access              Experience         May 2015   to   Current      Company Name   －   City  ,   State          Assistant Chef     Oct 2008   to   Nov 2011       Developed and prepared meals.  Coordinated with manager and supervised kitchen staff.  Communicated with clients to fulfill their needs.         Financial Aid Office Assistant     Jun 2013   to   Jun 2015      Company Name   －   City  ,   State     Developed excel projects for budgeting, calculating student needs, etc.  Evaluated and processed numerous documents daily.  Performed data entry.  Consulted with students and assisted with financial aid documents.         Education      Bachelor of Science  ,   Finance							   CPA Eligible Business   June 2017     Portland State University   －   City  ,   State      GPA:   GPA: 3.84 GPA: 3.66   Finance							   CPA Eligible GPA: 3.84 GPA: 3.66 Business       Associate of Science     December 2014     Portland Community College   －   City  ,   State      GPA:   GPA: 3.89 President's List   GPA: 3.89 President's List       Languages    Fluent in English and
Spanish, conversational French      Skills    budgeting, clients, data entry, Fluent in English, financial, conversational French, Access, Excel, PowerPoint, Microsoft Word, Spanish
Category: INFORMATION-TECHNOLOGY

         INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)       Summary    Retired Information Assurance Systems Security Certification Specialist responsible for managing and monitoring
information systems and network security, and information systems security programs in support of the Information
Security/Information Assurance mission for U.S. Army Medical Command and Defense Health Agency. Also, served as a clerk typist and secretary.      Highlights          Self-directed  Results-oriented  Time management      Strong interpersonal skills  Dedicated team player  Labor relations            Accomplishments     Increased office organization by developing more efficient filing system and customer database protocols.        Experience      INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)   01/2012   to   11/2015     Company Name   City  ,   State       Interpreted scan results, implemented corrective action, and prepared reports of findings in support of the
   network infrastructure.  Worked in coordination with Army Cyber Command and Regional Computer Emergency Response (Army
   Cyber and RCERT) to support Computer Networks Attacks (CNA) and Computer Network Defense (CND)
   efforts.          Chief Steward   01/2000   to   01/2012     Company Name   City  ,   State       Defended the interest of the federal employees at Fort Sam Houston, TX.     Assigned cases to stewards based on their skill sets        Managed the receptionist area, including greeting visitors and  responding to telephone and in-person requests for information.         Prepared employee's rebuttal to grievances.      Organized files, developed spreadsheets, faxed reports and scanned    documents.       Participated in arbitrations, mediations, and Alternate dispute resolutions.           Education      Associate of Science  :   Business Administration   1980       Richard Bland College   City  ,   State       Business Administration        Skills     Excellent attention to detail   Fast Learner  Ability to work under pressure  Excellent problem-solving abilities
Category: CONSTRUCTION

         CONSTRUCTION WORKER           Summary     Hardworking shipping and receiving clerk familiar with all aspects of logistics, shipping and receiving and general warehouse operations.       Highlights          Logistics  Shipping and receiving  Punctual and reliable  Detail oriented      Adaptive team player   Strong problem solver  Multi-tasker  Fluent in Spanish            Experience      Construction Worker    October 2011   to   Current     Company Name   －   City  ,   State      Completed residential and commercial construction projects with minimal or no supervision.          Retail Associate    November 2012   to   September 2013     Company Name   －   City  ,   State      Offered exceptional customer service to differentiate and promote the company brand.  Balanced the needs of multiple customers in a fast-paced retail environment.  Prevented store losses using awareness, attention to detail and integrity  Facilitated quarterly physical inventory counts.          Quality Assurance Clerk    August 2006   to   September 2011     Company Name   －   City  ,   State      Answered customers questions and addressed complaints in person and via phone.  Resolved delivery issues for carriers, warehouses and  customers.   Documented pilfer and damaged inventory.  Presented customers with bills, receipts and collected payments for shipments picked up.  Organized and scanned inventory minimizing company loss.  Monitored shipments to guarantee on-time delivery.  Forwarded client-related quality and service issues to the appropriate manager for resolution.          Package Handler    August 2005   to   August 2006     Company Name   －   City  ,   State      Worked at a rapid pace to meet tight deadlines.  Cleared damaged items while loading freight.  Redirected and organized outbound shipments.  Operated powered pallet jacks and forklifts safely, with a 0% incident rate.          Education      High School Diploma   :     2005    Moneta High School   －   City  ,   State              Skills     Energetic work attitude, following directions, able to lift 75 lbs, organized, responsible, strong work ethic, dependable, reliable
Category: BUSINESS-DEVELOPMENT

         BUSINESS DEVELOPMENT REPRESENTATIVE         Summary     Dedicated Business Development Representative who is a detail-oriented self-starter and congenial salesperson who has excelled in closing percentages. Background in inside sales and customer service.        Skills      FCA Kain Automotive training (3 steps to digital success)  Chrysler Certified Employee   CRM training        Highlights          Seasoned in conflict resolution  Strong organizational skills  Energetic work attitude  Adaptive team player   Telephone inquiries specialist      Multi-line phone talent  Exceptional communication skills  Excellent time management  Leadership abilities  Quick Learner            Experience      Company Name    City  ,   State    Business Development Representative   07/2016   to   10/2016          Answered customers' questions regarding products, prices and availability.       Emphasized product features based on analysis of customers' needs.       Responded to all customer inquiries in a timely manner.       Shared product knowledge with customers while making personal recommendations.         Maintained friendly and professional customer interactions.            Company Name    City  ,   State    Internet & Social Media Manager   12/2015   to   07/2016       Answer customers' questions about products, prices, availability, product uses, and credit terms.  Recommend products to customers, based on customers' needs and interests.  Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.  Create and publish gravitating posts on various social media forums (Facebook, Twitter, Instagram, etc.).  Respond promptly to all reviews regarding the company.  Compose and send compelling email blasts weekly to generate business.  Conduct weekly meetings discussing current sales percentages of the Business Development Department.  Update information on the company website frequently.          Company Name    City  ,   State    Manager   10/2014   to   04/2015       Trained new employees and brought them up to the restaurant standards.  Finished all tasks in a timely manner.  Oversaw all customer complaints and assist the problem correctly for the best benefit of the customer and the store.          Company Name    City  ,   State    Server & Lead Bartender   04/2012   to   07/2015       Provided excellent customer service.  Worked closely with other servers and kitchen staff to ensure that the restaurant runs efficiently.
Category: AGRICULTURE

         E-COMMERCE SUPERVISOR         Summary    I am seeking a challenging position in management, where I can apply my experience to a company's objective and profits.  I have a discipline approach to the task at hand and the ability to anticipate potential obstacles, which is contributed to a strong record of excellence for getting the job done safely. I am an optimistic & quick learner,  I am safety conscious and have excellent organizational and multitasking aptitude. I currently plan and lead individuals in order to complete daily tasks in a timely and safe manner.      Highlights          Qualified to operate and train individuals on various equipment.  Proficient in Microsoft Office  Proficient in Exeter WMS      Strategic planning  Troubleshooting and problem solving  Flexible  Dedicated            Experience      E-commerce Supervisor  ,   02/2015   to   Current    Company Name          Plan and manage daily workload.  Lead and develop employees through teamwork and  create continuous improvement through employee engagement that supports the companies values.  Continually looking for ways to improve quality, safety, and productivity and communicating those ideas throughout the network.  Currently helping to organize and lead the Safety Committee          Co-Owner  ,   01/2006   to   01/2010    Company Name          Develop and manage projects and budgets   Experience in Real-estate law and procedures, contact with city offices, screen and select qualified renters.  I continue to buy/renovate and rent out homes without a business name.          E-commerce Coordinator  ,   03/2003   to   02/2015         Continuously directing and leading individuals to complete the objective.  Sharp organizational skills preparing work assignments.  Fostering teamwork by being enthusiastic and having a positive energy.             Agriculture Worker  ,   01/1998   to   01/2007        State      Manage & maintain heavy farm equipment.  skills gained- responsibility, flexibility, self-determination and confidence.          Education and Training        Electrical/Electronics Engineering Technology, AAS       Presently attending Owens Community College   -   City  ,   State      GPA: 3.93        2012 Active Participant in the 5S program        2010 Owens Community College - Toledo OH -Photovoltaic Certification         2007 Training Assistant Position Workshop         2006 Online/Phone course for Mentors of America         2004 Participated in Best Buy Lean Team        Graduate  :    1998    Riverdale High School                  Skills    attention to detail, continuous improvement, logistics, excel, power point, word, network, internet research, organizational skills, , safety, teamwork
Category: TEACHER

         SUBSTITUTE TEACHER         Skills        Outlook, Excel, Word, PowerPoint, QuickBooks and OneNote            Experience     09/2016   to   Current     Substitute Teacher    Company Name   －   City  ,   State      Design learning environment to meet educational development objectives.  Responsible for classroom schedule, subject matter, selection of materials and media, development of learning activities and documentation of plans.  Establish positive relationships with students, parents, fellow teachers and school administrators/staff.  Provide regular feedback to parents regarding work and behavior in class.         09/2015   to   04/2016     Maintenance Technician    Company Name   －   City  ,   State      Managed 100+ lots and ensured maintenance requests were fulfilled in a timely matter.  Maintained electrical, plumbing and landscaping.  Informed management of potentially dangerous electrical equipment and faulty instrumentation.  Recommended new equipment and maintenance procedures to the facility manager.         04/2012   to   06/2014     Sales Associate    Company Name   －   City  ,   State      Enthusiastically conversed with customers about purchase needs and available products.  Inquired about buying experience, item preferences and future purchases.  Tracked inventory and prepared for promotions by setting up displays, adding signage, and retagging merchandise.  Recommended appropriate items and direct or lead customers to selections.          Education and Training          Bachelor of Arts  :   Business Administration Management    Eastern Oregon University   －   City  ,   State      Business Administration Management        Skills    buying experience, documentation, inventory, selection of materials, Excel, Outlook, PowerPoint, Word, plumbing, QuickBooks
Category: CHEF

         CHEF           Career Overview     Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.       Core Strengths          Strong organizational skills  Active listening skills  Sharp problem solver  Energetic work attitude  Inventory control familiarity  Customer service expert              Accomplishments      Customer Interface     Greeted customers upon entrance and handled all cash and credit transactions.  Assisted customers over the phone regarding store operations, product, promotions and orders.          Work Experience      Company Name     September 2013   to   January 2016     Chef   City  ,   State      Responsible for the preparation of 2 daily snacks and lunch for 150 children.  Required to create a balanced menu along with catering to child specific medical and religious restrictions.  Continuously maintained above par menu and stayed within an established budget.  Highly organized, time sensitive and creative.          Company Name     August 2005   to   Current     Sales Associate   City  ,   State      Assisting Customers in the purchases.  POP inputting.  Creating an overall experience to create returning customer base.  Customer service, product knowledge and computer skills.          Company Name     May 2003   to   April 2005     Assistant Food and Beverage Manager   City  ,   State      Worked a liaison between membership and management to ensure all requirement where meet for a satisfying experience at a golf/tennis/pool facility.  Was continuously asked to manage private and company events due to hard work and commitment to excellence.  Ordered beverages to maintain sufficient stock, scheduled staff, and  excellent customer service.          Educational Background      MCLA     1984       Bachelors  :   Business    City  ,   State      GPA:   Summa Cum Laude    Business Summa Cum Laude        Skills
Category: DIGITAL-MEDIA

         DIGITAL MEDIA BUYER         Professional Summary     Versatile digital marketer bringing        Highlights          Pay Per Click (PPC)  Google Adwords   Google Analytics  Content Marketing  Social Media Marketing - Facebook, LinkedIn, Instagram    ROI Reports   MS Office - Excel, Word, Powerpoint, Outlook  PPC Bid Management  Lead Generation   Mobile Marketing  Video Marketing      SproutSocial  Hootsuite  Marin Software  Drupal  WordPress  HTML  Optimizely  Landing Page Management  A/B Testing  Multivariate Testing  Content Writing  Blogging            Experience      Company Name    City  ,   State    Digital Media Buyer   03/2016   to   Current       Oversees and co-manages PPC campaigns across multiple search engine platforms for three beauty school directory websites.  Creates, implements, and manages all organic social profiles and paid social campaigns (Facebook, Instagram, Twitter, Pinterest, etc.) strategies for beauty school directory websites.  Organizes and creates monthly blog and photo content for social profiles and blog site.  Partners with Creative Director to create original content and to promote new brand across social platforms.  Successfully increased brand awareness on Instagram and increased follower growth by over 400% within the first month of managing social account.  Attends online and local marketing seminars to actively keep up with industry changes and trends.          Company Name    City  ,   State    Digital Media Buyer   11/2014   to   03/2016       Managed over 10 different education clients' paid social media and paid search accounts across multiple platforms.  Effectively budgeted and managed over $500,000 per month in client money to implement throughout search and social campaigns.  Consistently hit client lead goals and CPI goals each month with each client's given budget.  Created and delivered paid social and paid search strategy performance reports for clients and senior management.  Communicated directly with client services team and clients regarding account management and performance.          Company Name    City  ,   State    Sales Associate   06/2014   to   10/2015       Created and managed social media accounts across multiple platforms.  Helped increase brand awareness and advertised product promotions to current customers.          Education      Bachelor of Arts  :  Communication Business    University of Missouri  ,   City  ,   State      Communication Business        Skills    account management, photo, budget, content, CPI, Creative Director, client, clients, Drupal, senior management, HTML, Internet Marketing, managing, marketing, Excel, money, MSOffice, Outlook, PowerPoint, Word, Page, seminars, strategy, websites, Content Writing
Category: FINANCE

         FINANCE ASSISTANT       Professional Summary    College graduate offers strong technical skills and ability to learn concepts quickly.
Proven ability to manage multiple assignments while meeting tight deadlines.
Experience in data analysis, economic forecasting, advanced problem solving, collaborative research and presentation skills, customer service.      Skills                    Work History      Finance Assistant     06/2013   to   09/2013      Company Name   –   City  ,   State      Prepare financial statements, maintain accurate records in a database, generate reports and present data.  Enter revenue and expense transactions and prepare expense reports.  Prepare and file financial statements such as balance sheets and income statements.  Complete purchase orders and customer invoices.  Calculate sales taxes and make bank deposits.         Catering Specialist     01/2012   to   06/2012      Company Name   –   City  ,   State      McAlister's Deli - Corpus Christi, TX 					5/7/12 - 1/2/13.  Duties included: sandwich making, order organization, order preparation and order delivery.  Maintained food handler certification.  Technician (full-time, spring semester) Managed a 350-client route.  Responsibilities included analyzing lawn, developing treatment programs to address each lawn's specific problems, monitoring lawn status, evaluating its progress during every visit and adjusting custom treatment program.         Customer service representative/driver/food line     02/2009   to   11/2011      Company Name   –   City  ,   State      Entered customer orders, prepared pizza dough and toppings, made pizzas and delivered customer orders safely within company time requirements.         Education      Bachelor of Arts  :   History     8 2014     Texas A&M University Corpus Christi    -
                                GPA:   Recipient of Rising Star Scholarship Academic Achievement Award, Texas A&M   History Recipient of Rising Star Scholarship Academic Achievement Award, Texas A&M       Lone Star Community College    -
                          City  ,
                          State          Diploma  :      1 2008     Jersey Village High School    -
                          City  ,
                          State              Skills    balance sheets, client, database, delivery, financial statements, funds, Excel, PowerPoint, Microsoft Word, progress, QuickBooks, sales, taxes, Technician
Category: BANKING

         BANKING RELATIONSHIP SPECIALIST       Summary    Highly enthusiastic customer service professional with 7 years of client interface experience. Dedicated Customer
Service Representative motivated to maintain customer satisfaction and contribute to company success. Strong organizational skills, Customer service expert, Active listening skills, Adaptive team player, Courteous demeanor, also seasoned in conflict resolution with an energetic work attitude.      Highlights          Creative problem solver  Types 45 wpm  Call Center    Reliable      Excellent communication skills  Friendly  Approachable  Exceptional customer service            Accomplishments      Consistently achieved a  100 % teller balancing average, as well as     balanced daily cash drawers and vaults totaling an average of $ 900,000 .           Experience      Banking Relationship Specialist     Jul 2005   to   Sep 2011      Company Name   －   City  ,   State     Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.  Customer Service Customer Service Inbound Call Center Transfer calls to appropriate department when necessary Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.  Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records.  Customer Interface Greeted customers upon entrance and handled all cash and credit transactions.  Assisted customers over the phone regarding store operations, product, promotions and orders.  Opened and closed personal and business checking, saving, and cd accounts, processed safe deposit box transactions, created cashier checks, entered customer data into chex systems, processed fed ex shipments, filing, answering phones, sending faxes, responsible for making executive decisions regarding new customer relationships.            Completed daily incoming and outgoing banking reports.         Merchant Teller     Dec 2004   to   Jul 2005      Company Name   －   City  ,   State     Processed large deposits for merchant customers, assisted with incoming and outgoing courier transactions,.  Responsible for balancing accurately on a daily basis.  Assisted Operations Manager with teller line, answered phones, filing, and all other duties associated with the position of a Merchant Teller.         Teller     Jun 2004   to   Dec 2004      Company Name   －   City  ,   State     Cashed checks for new and existing customers, processed incoming daily reports, completed mail deposits in dual control.  Processed cashiers checks and money orders, processed credit card payments, and all other responsibilities associated with the position of a Teller.         Education      Associate of Science  ,   Inter Social Behavioral Sciences   2016     Los Angeles Southwest College   －   City  ,   State  ,   United States          Received certificate in Fingerprinting.            Skills     In and outbound call center,  Excellent customer service assistance, Fax, Filing, Answering phones, Type 50 wpm, Microsoft word and excel.
Category: CHEF

         EXECUTIVE CHEF       Summary    Motivated professional with exceptional skills as both chef and manager. Over ten years of experience in the restaurant industry. Exceptional leadership and interpersonal skills. Proven ability to succeed in a high-pressure, challenging environment while maintaining a calm demeanor. Expertise in a variety of different cuisines and cooking techniques.      Highlights          Food Safety and Sanitation  Sous vide technique  Staff Training and Development  Menu Development       Batch Cooking  Ordering & Receiving  Labor & Food Cost Control            Experience     04/2014   to   08/2016     Executive Chef    Company Name   －   City  ,   State      Co-ordinated and executed meals for various corporate clients; from parties ranging from 20 to 500 guests.   Implemented new cooking techniques and organizational protocols to lower food and labor cost.  Managed daily kitchen operations; identified and provided solutions for any problem areas.  Developed new menus in accordance with guests dietary needs and restrictions; vegan/vegetarian, gluten-free, etc.         06/2012   to   04/2014     Chef/General Manager    Company Name   －   City  ,   State      Developed food and beverage menu for a new fast-casual restaurant.  Created standardized recipes to maintain quality control.   Handled all hiring, training, scheduling and payroll.   Provided courteous and informative customer service in an open kitchen format.         06/2009   to   06/2012     Chef de Cuisine    Company Name   －   City  ,   State      Worked with executive chef to develop and execute a daily-changing menu in a fine-dining establishment.  Tasted and smelled all prepared dishes, and observed color, texture and garnishes.   Initiated and maintained relationships with local farmers and ranchers to bring guests the highest quality ingredients while maintaining appropriate food and labor costs.          Education     2003     Bachelor of Arts  :   International Development with a minor in Spanish and Anthropology    University of Oregon   －   City  ,   State  ,   United States            Skills        Commitment to Quality  Well-tuned Palate  Communication  Fluent in Spanish  Team Building  Food Science  Software: Shopkeep, Excel, Caterease
Category: CONSTRUCTION

         CUSTOMER SERVICE REPRESENTATIVE          PRESENT           Accomplishments      ADOT Highway plans reading
ADOT Pen Computer System Training
ATTI Field Asphalt, Soil/Agg.  14135F ACT
Building Performance Institute, Build[nc Analyst Professional
Troxler Nuclear Gauge Safety Training, Class #0110486
8 hour Refresher OSHA hazmat training Cert.  40 hour OSHA training Cert.  Life and Health Insurance, DOI#642125.        Experience      Company Name   －   City  ,   State    Customer Service Representative          Present        Extensive experience assisting customers with purchases and returns, constructing displays, training new employees policy and procedures
Awarded customer satisfaction card, alternate customer service supervisor.          Company Name   －   City  ,   State    Construction Materials Technician        Highway construction plans, construction inspection procedures and  specifications; materials testing procedures, personal computers and the use of applicable software.  Communicated and coodinated construction schedules with the necessary paties, and ensured that work complied with project approved plans, standards and specifications.  Work out of town was common.          Company Name   －   City  ,   State    Construction Quality Assurance Inspector        Served as a Special Ministry counselor  to  individual(s) and families to provide free basic relocation assistance.  Identify the clients problem(s), present solutions, and work in a team setting.  Informing clients of prerequisite for assistants, assessed information, and collaborated with team on the recommended decision.  Collaborated with private contractors, the public, State management to ensure that work complied with approved plans, standards and specifications.  Prepared and submitted field task reports of materials sampled and field test  to State district head office with calculations of QA monitored or client.  Classified as a level II State inspector after completion of first assignment.  Expected to competently perform any new assignments tasked.          Company Name   －   City  ,   State    Geologist/Assistant Lab Manager        Supervising geologic and geophysical activities involving various types of analysis, data interpretation, preparation of geologic report findings.          Education and Training          Morehead State University  City  ,   State      Bachelors of Arts  :   Political Science    Political Science        Certifications    ACI Concrete Field testing Grade 1 Cert.01029787      Skills    a level II, basic, counselor, client, clients, customer satisfaction, customer service, inspection, inspector, interpretation, materials, office, QA, supervisor, Supervising
Category: ARTS

         CERTIFIED CUSTOM FRAMER             Qualifications      Ability to multitask.  Certified in custom framing.  Motivated to meet every deadline.  Excellent communication skills  Problem solver        Experience      Certified Custom Framer  ,   01/2015   to   Current    Company Name   －   City  ,   State      Providing great customer service in helping each customer pick design that best fits their needs.  Managing time to meet deadlines.  ​Helping out on the floor or at register when needed.  Training new associates in the frame shop.          Sales Associate  ,   09/2014   to   11/2014    Company Name   －   City  ,   State       Delivered excellent customer service by greeting and assisting each customer.      Filled in positions when understaffed or a task needed to be completed.   Assisted manager in closing down store and cash registers at the end of each night.    Visual merchandising through setting planograms and detailed recovery.  Stocked inventory when shipments were received.  Learned how to work with a team to accomplish greater tasks.          Education      High School Diploma  :    2014    Trinity High School   －   City  ,   State  ,   United States      4.3 GPA    Graduated with Honors  Business manager on yearbook staff
Category: CONSULTANT

         CONSULTANT       Skills           Financial aptitude with In-depth knowledge of sourcing vendors for medical supplies   Specifically with purchasing and sale of medical supplies   Critical thinking proficiency & sound decision making abilities in time sensitive situations     Cultural awareness and sensitivity         Extensive experience with Microsoft Office; Word, Excel, Access   Confident public speaker    Relationship and team building skills with emphasizes in conflict resolution                    Experience      Consultant     Jun 2016        Company Name   －   City  ,   State        Created annual goals, objectives and budget and made recommendations to reduce costs.       Specifically with scheduling and booking of various auctioning events     Reduced overall costs via sponsorship's       Implemented standards and methods to measure the effectiveness of agency activities  .      Sourced and implemented new performance appraisal process.           Assistant Manager / HIPAA Privacy and Security Officer      Jun 2014   to   Jun 2016      Company Name   －   City  ,   State       Facilitated
an organization-wide change in electronic health record systems.     Analyzed
and summited monthly reports to accounting manager- goal was to demonstrate
that all policies and procedures were appropriated practiced        Performed
end of day accounting and balancing:     Specifically
accounts receivable for; products and services purchase internally, &
documentation of all co-payments received –. Averaged $12K-$20K in daily
balances         Conducted
a thorough HIPAA risk assessments:    I dentified
weaknesses within current record systems-ranging from insurance information to
confidential patient information

Successfully
developed new organizational policies and practices to better protect patient
information needed to .                Planning Assistant      Nov 2012   to   Feb 2013      Company Name   －   City  ,   State       Created an analytical framework for identifying and developing financial growth opportunities .      Kmart and Kohls- I worked both projects simultaneously, both resulted in successful restructuring organization, increased sales resulting in overall revenue growth and new job opportunities     Managed customer service department for the American market     Customers ranged from family owned local markets to national accounts.          Education and Training      Bachelor of Arts  ,    Arts in History   2012     University of Illinois at Chicago   －   City  ,   State  ,   USA   Graduated Summa Cum Laude 3.99 GPA       Master of Science  ,   Health Administration   2015     University of Washington at Seattle   －   City  ,   State  ,   USA
Category: CONSULTANT

         CONSULTANT       Summary    USE MY SKILLS TO MEET THE REQUIREMENTS OF THE 
		COMPANY I WORK FOR IN ORDER TO COMPLETE THE  
		COMPANIES GOALS.      Skills        Excel and Microsoft Office
	         Read Schematics and Blue Prints            Work History            Company Name                  Experience      Company Name   City  ,   State     Consultant      Had Classes for safety and handed out rule books to personnel. Set up programs on their computers help them keep current location of their inventory (Rail Cars). Set up a process for computer personnel to report information on movement of inventory to their Supervisors.         Company Name   City  ,   State     Manager Asst. Bldg. Superintendent,
						Manager of the Demurage and
						Switching Billing, Asst. To 
						Clerical Director, Manager Crew              Company Name   City  ,   State     Manager        Prevention of Inter-modal equip-									ment.  Retired) Assembler Chrysler Automotive 
	McDonald Aircraft Co.	Long Beach, Calif.	Assembler on DC 8 Aircraft
	General Telephone Co.	Long Beach, Calif.	Central Office Computers Tech.          Education and Training          Tuloso-Midway High School	Corpus Christi Texas            Diploma      San Jacinto College		Pasadena Texas	(60 Semester Hours)
	General Telephone		Long Beach, Calif.	(4 company schools        Personal Information    Non Smoker or Drinker. I am  punctual honest and have a good work ethic.        Skills    Automotive, Consolidations, DC 8, Excel, Microsoft Office, Office, Read, San, Schematics, Telephone      Additional Information      PERSONAL INFORMATION          
	Non Smoker or Drinker. I am  punctual honest and have a good work ethic.
Category: TEACHER

             PRESCHOOL TEACHER       Professional Summary      Efficient, accurate and detail-oriented with and innate drive to provide exceptional service. Also  experienced   professional   with strong leadership and relationship-building skills.          Skills      Strong communication skills  Microsoft Office  Staff motivator    Commitment to quality and service  Profit enhancement  Employee hiring and retention        Work History      Preschool Teacher     February 2010   to   August 2015      Company Name   -   City  ,   State      Collaborated with  teachers  to ensure the delivery of efficient, high-quality service.    Successfully initiated and implemented  projects  which resulted in  positive outcome .          Supervisor     February 2004   to   January 2010      Company Name   -   City  ,   State      Reviewed weekly inventory charts and recorded facility needs.  Consistently received positive feedback from guests on performance reviews.  Provided coaching, mentoring, and consultation to staff to enhance staff development.    Worked directly with  retail vendors  to achieve  excellent customer service.      ​        Team Member     January 2001   to   March 2003      Company Name   -   City  ,   State      Supervised and coordinated dining room activities and employee schedules.  Set-up and operated line for birthday parties.         Education      Chattahoochee Technical College     Current     City  ,   State     

Associate of Applied Science
            
              :   Business Management                   Valdosta State University           City  ,   State       Business
Category: HEALTHCARE

      R        HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE         Summary    Customer care representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name.      Skills          Telecommunications knowledge  Strong problem solving ability   High customer service standards    Active listening skills  Customer service expert  Telecommunication skills  Reatail and Corporate      Microsoft Office proficiency  Time management  Excellent communication skills  Strong problem solver  HIPAA compliance  Type 60 WPM                Experience      Healthcare Customer Service Representative         Company Name   Oct 2011   to   Current       Handle inbound calls from customers with inquiries and questions regarding their health insurance, wellness programs, prescription plans and help provide the best solutions for the customers' health and financial well-being.  Assist in program development with new products and/or services.  Process one-time checking and credit card by phone payments.  Evaluate information and options and select the alternative that best meet the requirement of the issue(s) presented.          Custodian         Company Name   May 2010   to   Dec 2011       Ensured spaces were prepared for the next day by taking out trash, tidying furniture and dusting surfaces.  Swept and mopped floors and vacuumed carpets.  Washed and sanitized toilets, sinks and showers and restocked disposables.  Secured facilities after operating hours by locking doors, closing windows and setting up the alarm.          Customer Service Manager            May 2004   to   May 2011       Analyzed statistics and compiled accurate reports.  Recruited, mentored, and developed customer service agents and nurtured an environment where they can excel through encouragement and empowerment.  Kept accurate records and documented customer service actions and discussions.  Provided services to customers by cashing checks, issuing money orders, assisting with refunds, and sending and receiving money grams.  Supervised 20+ employees at a time, enforced company regulations and delegated daily assignments.          Education and Training      Diploma  :   General Educational    Rowan-Cabarrus Community College      General Educational        Training and Onboarding  :   Healthcare Customer Service    OPTUM      Received certification for training new hires as they enter customer service roles