Category: PUBLIC-RELATIONS

         COMMUNICATIONS CONSULTANT       Summary      Client-focused communications professional with nearly 10 years   of internal communications, marketing, and public relations experience. Committed to producing results that deliver a unique blend of creativeness, strategy, and influence to advance company goals.         Technical Skills      Advising C-level executives  Effectively working in a large complex organization with multiple entities  Nonprofit and Public Relations agency experience  Experience in Adobe InDesign creative software and WordPress        Experience      Communications Consultant   08/2017   to   Current     Company Name   City  ,   State       Serves as an advisor, strategist, and writer for senior physician executives, including the Chief Quality Officer.  Authors and leads annual communication strategies designed to motivate, engage, and inform employees and key organizational stakeholders.  Develops internal send-all emails reaching more than 200,000 Kaiser Permanente employees.  Supports senior executives in high-profile speaking engagements including Kaiser Permanente's TEDx talks (10,000 livestream participants), Institute for Healthcare Improvement National Forum (5,500 attendees), and Kaiser Permanente's National Quality Conference (1,000+ attendees).  Built a communications function for the organization's research and development division which included establishing an intranet page, newsletter, monthly "stand up" meetings, quarterly all hands meetings, and roadshows to engage employees and key regional stakeholders.  Serves as the national program leader in marketing strategy designed to showcase the organization's clinical advancements to large broker and employer groups.  Rapidly develops stories for external website that feature patient and physician perspectives on a variety of medical advancements.  Led the organization-wide adoption and implementation strategy for new emergency communication system designed to keep employees informed and connected in the event of a crisis.  Serves as the national crisis communication representative for The Permanente Federation and eight Permanente Medical Groups.              Marketing Communications Specialist   06/2015   to   08/2017     Company Name   City  ,   State       Created clear and simple communication materials that empower members and prospects to make the best care decisions possible for themselves and their families.  Provided consultation on communication strategies that support member engagement.   Lead project manager for regional flu communications.  Project managed first kp.org cause-based marketing campaign that outperformed established benchmarks by 125%.   Produced creative print and digital advertising content to favorably position the organization with key member and non-member audiences.  Served as communications consultant and strategist to 22 medical facilities on matters that impact patient care.    Supported Legal department to ensure compliance with annual regulatory notifications to members.   Led cross-functional teams to draft a variety of communication that help members navigate the complexities of their health plan.            Internal Communications Specialist   05/2013   to   06/2015     Company Name   City  ,   State       Produced comprehensive communication materials that connected employees to strategic and operational goals.   Ensured organizational consistency in all aspects of communication to employees.  Authored weekly employee newsletter with readership of 4,600.  Responsible for the creation and posting of daily content on employee intranet page.  Served as lead project manager for communication of a $300 million renovation at regional medical center to reduce impacts to operations.  Developed creative concepts for employee communication projects to a variety of internal clients and business partners.   Wrote on behalf of the Regional Hospital Administrator to align employees with organizational and care delivery initiatives.           Public Relations Assistant   08/2010   to   04/2013     Company Name   City  ,   State       Managed volunteers at client events.  Organized speaking points for clients at public.  Supported meetings and press conferences key clients and business partners.  Wrote press releases and maintained relationships with members of the media.          Education      Master of Communication Management, M.C.M.      2016      University of Southern California   City  ,   State  ,   USA             Bachelor of Arts  :   Communication    2012      University of Hawaii   City  ,   State  ,   USA             Bachelor of Arts  :   Psychology    2012      University of Hawaii   City  ,   State  ,   USA             Board & Leadership Experience      Communications Chair, Board of Directors   12/2014   to   12/2015     Company Name   City  ,   State       Produced timely and comprehensive communication to chapter members about programs, workshops, and other matters of interest via digital and print chapter publications.