Category: INFORMATION-TECHNOLOGY

         SYSTEM ADMINISTRATOR             Experience        03/2009      Company Name          21674	SKSIT Security and the Wireless Environment	         11/05/12 18640	SKSIT Securing WLANs	         10/30/12 27481	SKSIT Building and Securing VoIP Networks	         03/20/12 36542	SKSIT Protecting Windows 7 Against  Malware and Vulnerabilities          03/13/12 30688	SKSIT Physical Security	         02/03/12 14766	SKSIT FIREWALLS AND VPNS	         01/23/12 34601	KISAM Service Manager (SM) Overview	         09/27/11 31699	Adding of Assets in KISAM Asset Manager	         09/26/11 31856	Windows Server 2008 System Administration	         04/01/11 28902	STAN - Security Configurations for Windows 2003 Servers	         01/31/11 28801	"EOps Test Planning Procedures OS, Databases and COTS"	         01/20/11 14763	SKSIT (ANS) ENCRYPTION TECHNOLOGIES	         04/09/10 23796	SKSIT Intrusion Detection and Response in Networked Environments        	03/22/10 21797	SKSIT Introducing Voice Over IP	         04/15/09 21674	SKSIT Security and the Wireless Environment	         04/14/09 17090	SKSIT Wireless Communication Basics	         04/10/09 17623	SKSIT Auditing and Monitoring	         05/01/08 21597	SKSIT (ANS) The Fundamentals of Networking	         04/25/08 18287	SKSIT ITIL: Problem and Change Management	         04/24/08 18054	KARTA Introduction to the Certification & Accreditation Process	         04/12/07 18064	KARTA Information Security Awareness - Beginner	         04/11/07 13085	SKSBS BUILDING RELATIONSHIPS TO GET RESULTS	         08/03/06 14115	SKSIT INTERNET SECURITY: FIREWALL PRINCIPLES	         08/02/06 14025	SKSIT CISCO ROUTERS, FIREWALLS, AND PERIMETER SECURITY    07/31/06 14780	SKSIT Wireless Security	         07/31/06 15248	WINDOWS SERVER 2003 ACTIVE DIRECTORY SERVICES	         04/07/06 17633	SKSIT Malicious Code	         03/24/06 18035	KARTA Technical Controls	         03/23/06 18041	KARTA Risk Management	         03/22/06 18034	KARTA Operational Controls	         03/17/06 18004	KARTA Principles of Operating Systems Security	         03/17/06 18033	KARTA Management Controls	         03/16/06 17996	KARTA IT Security Awareness - Intermediate	         03/15/06 18076	KARTA FISMA: Establishing Security Metrics	         03/14/06 18064	KARTA Information Security Awareness - Beginner	         03/14/06 18060	KARTA Implementing Physical Security	         03/14/06 15225	Firewalls and Internet Security	         12/16/05.          System Administrator  ,   07/2005   to   Current    Company Name          Hours per week: 40 + Ogden, UT 84201          Series: 2210 Pay Plan: GS Grade: 12           Information Technology Computer (This is a federal job) Supervisor Peter C Morgan 304-264-5413           May Contact Supervisor: Yes As the 12 Computer Systems Administrator the EOps-ECC-WSSB-BSS-CIS group, my job function is varied and requires multi-tasking as a standard.  I have acted as the CIS section supervisor.  I am a trainer for new employee's coming into the group on details and 4 new permanent employees into the CIS group.  I am required a basic working understanding of 7 projects and to be able to step in for other SA's at a moment's notice of well over 500 servers.  The work involves analyzing customer requirements, developing specifications for new or modified systems, planning and coordinating the design, development, testing, installation, and support of new and modified systems, including hardware and software, and serving as the primary liaison with customer organizations on all IT-related matters.  The work may involve developing and presenting training on the operation and maintenance of new systems to the IRS IT staff including IT specialists in other specialty areas, to insure that new systems are properly managed.  The employee may adapt and implement systems diagnostic and maintenance tools to ensure the availability and functionality of systems required to support organizational Objectives and evaluate and recommend selection of new systems diagnostic tools.  This work affects the availability of IRS IT systems needed to meets the mission requirements.  Regular contacts include employees in the same or related units, employees and managers within IRS and contractors/vendors at several levels of the agency (campuses, headquarters or field offices); and individuals or groups from outside the agency, including consultants, contractors, vendors, or representatives of professional.  My main duties are to maintain server's operation, security, and analyze and diagnose system hardware and software components.  I also write up problem tickets with server's hardware and software and get clearance for vendors to have access to the servers for hardware repair as well as scheduling times with local I.R.S.  personal and vendor to accomplish the repairs.  I  make sure when new server are to be put on the Domain I do all of the appropriate paper work which includes requesting  UWR's, KISAM asset management to include all of the new servers information from serial numbers, bar code, make, model and location just to name few of them.  I also file out the Server Compliance checklist, software license forms.  In addition, I image or re-image server with the proper Windows Operating System and software needed to run the server e.g.  Contact Recording, Contact Analytics, TOS, RTS among other servers.  I also monitor and respond to KISAM Tickets I also monitor HIDS, Symantec Anti-Virus programs are up to date and operational.  Insure all Microsoft Windows patches are installed on servers.  I make sure Altiris is installed and the endpoint is healthy and if not I make the necessary corrections.  I run Windows Policy Checker to insure the server stays with IRS and Cyber Security Compliance.  If there are any that is not in compliance, I make the necessary changes to bring them back into compliance.  I create documents in Word and Power Point in referencing to problems that I have encountered during trouble shooting a situation for other's in my group in case they have similar situations or problems and put them in our group shared location on the network for all to read.  I also have done short training on things that I have encountered or I had more knowledge than others in my group via OSC in sharing on my conference calls.  TPF Operations Server (TOS) I am the main system administrator and my accomplishments that I achieved was to set up a single sign on BAG group, single sign on to the IMM, from un-secure  IMM Web page to a secure Web page and brought it current with the Big Fix patching.  Installing and maintaining software and hardware, controlling current versions in use and future release of application software, and documenting the physical configuration of the system.  Optimizing the functionality of servers systems using performance tuning tools and techniques.  Analyze and Diagnosing and recovering failed systems using systems diagnosis tools and fault identification techniques.  Planning and coordinating the installation of new products or equipment, resolving installation problems, identifying and mitigating security vulnerabilities and risks, and maintaining server integrity and availability.  Initiating corrective or preventive actions, such as increasing disk or memory capacity to improve system performance.            01/1989   to   04/2007    Company Name          Hours per week: 40 + Ogden, UT 84201          Series:2210 Pay Plan: GS Grade:  Information Technology Computer System Administrator (This is a federal job) Supervisor Sandy Spiers (801-620-4555) May Contact Supervisor: Yes.  My responsibilities were to assist public electronic filing programmers by analyzing, diagnosing and making proposals on error in software to getting there software to passing the IRS standards for electronic filing.  I did this by using IRS IRM and thereby have them transmit standard test returns then I would have to print out there transmitted test returns and analyses and determine where there programming error's  were and call them and  communicate to them where the error occurred.  They would make the correction and it would be accepted as an Electronic Filing Software Program.  I also work closely with the electronic filing Tax Examiners in assisting the transmitters in problem solving their situation.  Another responsibility I had was to have all of the data copied to a nine-track tape and processed on the mainframe computer from that output then we had to drain the information on to an archival system that allowed the authorized I.R.S  employees to access the returns if a taxpayer had questions about their returns.  I also helped my group to maintain our network and desktop computers.  There were times we would lose connection to the network and we would have to use a network sniffer that would assist us on the type and location of the problem that needed to be fixed.  I also would install updates to the workstations, as they became available to us thru download transmittal.  Job Related Training:.  Item	Item Description	         Completion Date.          Information Technology Specialist  ,     01/2013      Within my first 7 years I was able to go from a GS 3 Clerk position to the level of Systems Administrator GS -12 I achieved was to set up a single sign on BAG group, single sign on to the IMM, from un-secure  IMM Web page to a secure Web page and brought it current with the Big Fix patching.  Personal Interests: Riding Motorcycles, Walks, Hiking, riding bicycles, Camping, Spending quality time with family and friends Tracking the Stock Market.          Education      BS  :  Sociology and Social Work Psychology  ,  1983    Weber State University          Sociology and Social Work Psychology My education background has provided me with several abilities that has allowed for an easy transition to any job that I        Cultural Competence and Effective Communication	         04/06/16
27931	"SKSIT Monitoring, Backups, and Recovery in Windows Server 2008"	03/02/16
31818	SKSIT Software Updates and Compliance Management in 
Microsoft Windows Server 2008  :    02/17/16            SKSIT Patch Management and Securing and Monitoring Servers in Windows Server 2008					12/18/15 36545	SKSBS IT Project Management Essentials: Monitoring and Controlling IT Projects					12/11/15 36544	SKSBS IT Project Management Essentials: Executing IT Projects		12/11/15 36543	SKSBS IT Project Management Essentials: Initiating and Planning IT Projects	12/11/15 36546	SKSBS IT Project Management Essentials: Managing Risks in an IT Project	12/11/15 36541	SKSBS IT Project Management Essentials: Introduction to IT Project Management						12/10/15 27225	SKSBS Troubleshooting and Closing the Project			12/10/15 60476	SKS-LLPKG PM Lite - A Blended Approach			12/10/15 27236	SKSBS Managing a Project					12/09/15 27234	SKSBS Transitioning into a Project Management Role			11/27/15 27233	SKSBS Project Management Fundamentals				11/13/15 27235	SKSBS Initiating and Planning a Project				11/12/15 31813	SKSIT Windows Server 2008 Backup and Recovery			11/10/15 31586	SKSIT Setting up and Securing Windows 7				01/14/15 57785	PSTR - FISMA Continuous Monitoring - ASCA Training	    	01/07/15 43943	SKSIT SSCP Domain: Malicious Code	         10/16/14 23279	Configuration Management (CM) Overview (CBT)	         01/07/14 43161	Change Management Process Overview	         01/07/14 31813	SKSIT Windows Server 2008 Backup and Recovery	         12/10/13 53407	SKSIT Cisco IINS 2.0: VPN Technologies and Public Key Infrastructure       	12/06/13 23796	SKSIT Intrusion Detection and Response in Networked Environments          12/05/13 23464	SKSIT 3G Communication Systems	         11/23/12                   Skills    Computers trouble shooting Microsoft Access Microsoft Excel Microsoft PowerPoint Microsoft Word Computer Security Anti Hacking  HIDS Microsoft Event logging Adobe       Additional Information      Awards or recognitions Performance Award August 2013 Performance Award August 2012 Performance Award August 2011 Performance Award August 2010 Performance Award August 2009 Performance Award August 2008 Special Act award April 2008