Had to cancel last minute due to wild fires and Salem being under a level 2-3 fire watch/evacuation. I was keeping an eye on the news, asked the host for more details on the fire with no response.
I decided to cancel because the news reports were not getting any better and asked host for a full refund, except for the first night/cleaning fees, etc., because I canceled the day of.
Despite explaining why I felt unsafe staying in Salem, the host did not acknowledge my concerns, and told me to seek cancelation through airbnb which would only refund me half of the total price.
Overall, I am very dissatisfied with the hosts professionalism. I did not even check in to the AirBnB, I was willing to pay for part of the stay and the cleaning, and they were unwilling to even talk about giving us a refund.
The wildfires are obviously out of everyone's control, but I would have appreciated a bit of understanding and empathy from the host considering how far I was traveling to just have a nice vacation.
I would not advise any one to stay with this host.