Julie met us when we arrived. She is very welcoming, explained the key system: all very easy. The apartment is lovely as are the gardens and the neighborhood. And Julie provided delicious homemade gluten free granola, homemade gluten free muffins, juice, coffee, tea, bottled water, and almond milk. In addition the bathroom was stocked with shower supplies, hair dryer which was lovely. Highly recommend experiencing this lovely spot.