We thoroughly enjoyed our stay at Vista Manor. For comfort and kindness, it would be hard to beat. We are in our 70s and transitioning from a house just sold to the new house, which isn’t ready. We and our sweet old dog would have stayed another couple of days at Vista Manor but, in spite of the innkeeper spending literally hours on the phone with Airbnb personnel, the corporate people refused to remove a block on an empty room. We were thus denied the use of the room, and we were forced to move on, with great difficulty, before it was convenient. A great deal of stress and anguish resulted from Airbnb’s seeming lack of consideration and total disregard for the comfort and wellbeing of the customers, us, in fact. It was enough to turn us off Airbnb for good. Frustrating and in the end harmful to our family.