Nick and Julie made my stay as easy as possible. While I did not see them, they were very prompt in responding to my questions that came up the first night I was there. The description of the room was very accurate with great instructions on how to access Keys. Having the kitchen space was very nice. There were plenty of pots and pans with clear notes on what was in each cabinet and drawer. Very close drive to downtown Salem. If I had wanted to I would have been able to walk there in about 30 minutes. Other guests were personable, but they kept mostly to themselves.