Clean, comfortable space just as described. Firkin the cat was nice and hung out in the room with me for part of the day (although you can shut the door to keep the cat out if wanted). I loved the quirky/cute bathroom decor with cat towels and parrots. Emily and Ian gave us our privacy but were easy to contact via the app. We didn’t have a chance to chat with them while we were there. The location is in a safe, nice neighborhood. I felt comfortable keeping my car full of luggage outside.