I'm sorry to say there was not heat in the basement to heat two bedrooms, one bathroom and a main room. That left the bottom half of the house unusable during Christmas. One burner on the stove didn't work. Kitchen not stocked for 10-16 people. Sidewalk icy when we arrived - very slippery.
Roddy did give me a bit of a refund which helps but it is obvious the house is not monitored to be sure everything is ready for guests.