The location was great, the unit was clean, and the sauna was a bonus. However, it's awkward when so many of the promised appointments (the heater, the WiFi, and the television) don't work and you have to address them with the property manager, as well as AirBnB.
Initially, the property manager came over around 6pm on Friday and we tried to get things working. We were unsuccessful in fixing the problems. No service workers were available to fix the heater, and I was promised a space heater the next day, and they would also attempt to fix the internet.
The property manager delivered the space heater the next day. I was away from the unit and simply asked them to leave the heater in a safe place outside my door and that I'd bring it inside when I got back to the unit at 6pm that evening.
They sent me a note via AirBnB messaging stating they were troubled that I wouldn't give them access to my unit, and that they thought it was strange. I messaged them that I didn't know, nor did they tell me, that they needed access. I called them trying to get clarification and they became angry telling me that they'd bent over backwards for me, and that it's been extremely inconvenient for them trying to fix these things, and I should have let them in the unit when I wasn't there.
They made me feel that these problems were mine and that I should just deal with it. I checked out at 9am on Sunday morning. The bad energy from this experience really tainted my entire weekend. A more understanding attitude by the property manager would have done so much to make this better.