Heidi was a great host. She answered all our questions and replied quickly. She also helped us when one of our friend's flights was delayed by meeting him and letting him into the loft while we were away from the property. Everything in the loft was as expected. Everything was clean and functional. Plenty of towels, sheets, blankets, etc. The location was good, as there were three breweries, Pine State Biscuits, a neighborhood pub, and a small grocery store within walking distance. Overall this is a good base for a group of friends exploring Portland.