The place was easy to enter with a keypad, has a washer/dryer (I did not use this) and they were very responsive. Unfortunately after our first night we decided to leave. The place was pretty uncomfortable. There is one small, firm couch with a small pullout portion but it would not be a comfortable bed. A few blankets or pillows would have made this way more comfortable. The only way up to the bed is up some pretty narrow stairs. Bed was not comfortable and pretty bare. I woke up with 6 bug bites which is why we ultimately decided to leave. Honestly was very bummed with this place. Sorry to leave this review but people should know before booking!! They issued a refund and we got half our money back.