Lori was very friendly, welcoming and relaxed. We felt immediately at home. It was great to have the whole basement to ourselves, and we really appreciated the comfy adjustable bed with massage after long days of college campus tours! This was a great central location for our visits, and the neighborhood felt very safe. Small touches, like super soft sheets and towels, were a nice surprise. Podji came downstairs to say hi and get an ear scratch now and then, which made us feel like one of the family!