This place was perfect for our overnight getaway with dogs. What was less than perfect was the lack of check in instructions. I was supposed to receive them day off reservation, but did not. After driving over two hours we reached the place to still no way of checking in to our room. Messaged the host 4 hours before arrival about said instructions and no response. Waited over an hour once arrived without any response from the host. Luckily, we did run into some guests also staying there who provided us with a suggestion to use the last four of my phone number to access one of several key boxes with a room key. We were able to get into our room which I'm very appreciative of, not having to book a completely new place. We woke up to a sincere apology with a refund from the host minus cleaning, booking, and pet fees.
The host may not live in the same time zone, so I'd highly encourage early morning communication.