Jennifer's communication was great. She even left the lights on for us when we got in late. I only wish we could have arrived earlier and stayed longer, but we were driving from Crater Lake and had a scheduled hike in the morning, so we didn't get to play the lovely piano. The kitchen was fully stocked with pots & pans, colander, and cooking utensils. My mother enjoyed the character and decor of the homem Bed was super comfy! Highly recommend!