Tom's place was in an excellent location and it was super easy to get around the city. We loved how spacious the house was and there was easily room for all 5 of us. It seems there have been some updates since the photos, so the place looks even better in real life. Tom and Sally were very easy to communicate with and there were no challenges with getting the keys.
There were really only a couple of downsides which didn't greatly affect our stay but we wanted to make others aware. The house is very clean and tidy, but there is a very strong, unpleasant, cat smell in the house, especially in the dining room. The smell even lingered on some of our clothes.
The other thing to note is that the unit is on the third floor with no elevator, which could be a problem for those with mobility issues, but it was fine for us.
Overall great place that our family enjoyed.