Check in was at 4 pm, we arrived at 4:30 and keys were not at the expected place. Building has a bad smell. A portable air conditioner unit was hooked up to the window, which let in a lot of cold air. They took the unit out upon request and provided an additional blanket. The unit was right next to the front entrance, which allowed a lot of noise into the unit, especially at night with other people coming and going at all hours. Not a bad experience but we wouldn't prefer to stay again.