This is a strange one because it’s more about how great Vivian and Adam are. Portland had a very bad winter storm and water and cell service were out in this neighborhood. Not only did they fully refund our rental but they helped us find a great alternative. Airbnb did nothing. We will definitely try to stay with them again when there isn’t a major storm. Just know if they are hosting you, you will be taken care of. Also the Wald House rocks. We stayed their last winter and it was lovely. Their record collection is not to be missed. Art on walls is great. It’s a very chill stay.