Heidi was so incredibly accomodating and helpful. So layed back but always there if we needed anything at all. Members of our party arrived at different times and she was there to let each separate group in so we didn't have to wait around for the late comers. She gave us great suggestions on where to go in Portland, always got back to me promptly whenever I had any questions. The perfect place to stay for a bachelor party or any large groups! We could not have had a better experience!!!