Started off great - good communication, helpful and nice. Parking was tough, but no biggie. Place was clean, beds were not good, but that’s not the end of the world, right? Just needed some good sleep for a long-planned trip early the next morning.
At 9:00 or so, it sounded like a herd of elephants trampling overhead. Uh oh, no insulation between the upstairs unit (hardwood, from the sound) and downstairs where we were. They were having a party. Only 8 people, based on the voices. Hoped it would be short.
It wasn’t.
At 10:15, texted Jett to apprise her. This was because of the specific provision in the description of quiet hours between 10 p.m. and 8 a.m. She apologized and said she would reach out. I lay in my now-painful bed directly below these folks and heard nothing indicating any communication. I say this because I could hear every word, every laugh, every shriek, every tipped-over item (there were several). I felt like I was there, in the room, with them. I couldn’t avoid it. Pillows over the head, multiple Advil PM, nothing worked. I texted Jett at 11:30 telling her that we would have to find somewhere else to stay. I asked her to refund the second night, and was told that she would if they rented the place to someone else. No efforts were apparently made, because I got charged for both days.
What was even more annoying was that despite my sending her texts and messages via Air B ‘n B, she repeatedly sent me further communications over the next day and a half regarding checking out, hoping we were having a good stay, etc., all in spite of multiple further communications from me saying we had vacated at 6:20 the morning after our first night. I suppose they go out automatically, but it did not help. We found a hotel for the second night.
So my review: Clean place, basement so it is dark. No parking nearby. Beds are truly awful. You will know everything that goes on upstairs. I’m not kidding.
My first bad review. I hated to write it, but it is all accurate.