Tom was very communicative and responsive from the beginning. His place was stunning - extremely spacious, light-filled, and well located within walking distance to restaurants and cafes. 3 of us stayed and it was more than enough space - a family could stay here with room to boot! Note it is up a couple of flights of stairs, my sister and mother were unable to lug their suitcases up so had to wait for me to arrive and do so for them.