You get exactly what you see in the pictures and write-up: honesty. My wife, my daughter and I found the place to be perfect for us. It is well-located, well-appointed and very clean. The beds we slept on were comfy. Everything worked! Juliet arranged for our arrival perfectly. My daughter went to college in Portland and I lived there for about a year a long time ago, so we knew our way around and didn't have to bother Juliet. All in all, we had a fabulous stay, thanks in no small part to Juliet's place. It couldn't have been any better.