Kelsey and Quentin were very communicative with questions we had. Response times never took longer than 10 minutes. The area was located near everything in Portland. While we mainly rode the bus it was easily accessible with a 20 minute walk which had a shortcut through a hiking trail. When we arrived everything was very clean and was easy to find. There is an owl around the apartment that greets you day and night, adding the experience of staying at the Owlcreek retreat. Definitely recommend to anyone who is thinking of staying in Portland and wants a mini house type of stay.