The front desk was very helpful in making sure I had a good time in Portland. The place was surpassingly clean given it was a Hostel. It was my first time at one I should add. The only complaint I had was how I felt “lower” and talked down to compared to the other guests. I wasn’t allowed early check in or late check out and some other restrictions compared to the regular guests. Also the room was too dark. Other then that, staff was great for the most part and the place was super clean! I’d still recommend it.