This was a annual family after Thanksgiving get together. We were all excited about the accomodations and everyone having their space and also a room for all to gather. We looked forward to using the spacious kitchen as we all cook. Our first evening while attempting to use the oven we were stopped by turning on the oven which read "CALL FOR SERVICE, FAN SPEED LOW" We decided to make due (it was not easy) and then let Megan know after dinner. I contacted her through the Airbnb app and let her know the oven was not working. She responded and said she would contact someone to come and check it out. The next morning I did not hear from her so I again made contact. She instructed me to contact Trevor, no answer so I left a message. Another message and her response was she contacted her maintenance person and would let me know the next step. Unfortunately we never heard anything back until I received a reminder about check out time. So very disappointing and unprofessional. (we have photos)