$150 value for somewhere I didn't stay. I couldn't make the first dates due to Portland shutting down for snow and icy road conditions. The hosts decided not to fully refund me because Airbnb "left them in an economic crisis during Covid and can't afford to refund me" (or anyone apparently). We're all in need of support during this time, but if I wanted to give out money just because, I wouldn't come to Airbnb to do it. Their solution was understanding my frustration and suggesting I call Airbnb for a refund. Airbnb let me know that, unfortunately, they could not sway the hosts decision. Sure, at LEAST, I received a partial refund. But being charged for taxes and a cleaning fee for a place I never went to just doesn't feel good.