Jordann and Brian were very easy to work with. We actually got in a little bit earlier and saw Brian at the property because he was making sure everything was in line before we checked in. He gave us a tour and was very helpful in suggesting places to go since it was our first time in Portland. Overall, the home was beautiful and very comfortable. There was a small A/C issue but I trust that Brian and Jordann will get that serviced ASAP since they have been so responsive the entire trip. Definitely would recommend people staying here!