Patrick is very nice, and it is clear he takes this responsibility seriously. He is very accommodating and easy to talk to. He reads people well-- he knows if you are chatty or if you'd rather keep to yourself. As far as the room goes, it's very cozy. I slept like a rock both nights which is not always how it goes with me. The decor is beautiful and interesting. It's also in a great area. Lots of cool stuff nearby. Totally hitting up Patrick next time I'm in Portland for another stay! :)