Paula made us feel very welcomed, even with beautiful fresh flowers!! She was always available if we had any questions or needed anything, which we never did. She check in on us just to make sure everyone and everything was just as it should be. The garden level apartment we stayed in was just like the photos. Nice lighting and great backyard. We weren't there to much since the location was in such a fun area, so many shops, restaurants, bars right around the corner. We would stay there again and already looking forward to our next trip to Portland.