Perfect word to describe my experience: WOW!
I had a sudden schedule change for a work meeting and needed to stay an additional night in PDX area and not only did Natalie work with me and allow me to stay, she offered an additional hour for check-out!
Messaged her around 6:30pm to inquire if property was available and eligible for instant booking, she replied in less than 5 minutes, and ~40 minutes later, we were stepping into this amazing property!
Ultra clean; organized; many handy utilities (power strip on dedicated work desk, multiplug wall outlets, etc.); far more spacious than I anticipated; everything was just amazing and exceeded my expectations above & beyond in all areas! Natalie was very communicative and friendly, which helps someone feel "at home" right away.
11 out of 10!