While Susannah couldn't be there to meet us (we booked last minute), she was quick to respond to messages and made sure that we could access the property with no issues. The apartment was as advertised, comfy and clean. The neighborhood was really quiet but had a fair few restaurants around. Getting downtown (Pearl District/Chinatown/etc.) was about a 5 minute drive, so the apartment was nice and convenient as well. Overall, we had an enjoyable stay and I would recommend it to others.