I’m sure this is a good host but it was a bad experience for me and my family. We were not even able to step foot into the building because inside the lock box there was no key fob. I tried to contact the host via Airbnb app text, call him and text his mobile number. I did not get a response back for over 3 hours. We drove from up north and was exhausted, hoping to stay at this Airbnb. We were force to book a hotel last minute on a weekend in Portland which was over priced. After 3 hours the host finally reach back to me via Airbnb text. A previous guest made a mistake and left the key fob on another lock box, leaving me and my family out in 100 degree Portland heat. Definitely this was an honest mistake but I wished the Host would have responded quicker so that the host can get the key fob, since we booked it months ago and was really looking forward to this stay. Once the host contacted me, he was able to quickly provide me a full refund for this honest mistake. I think giving this a 3 star with my bad experience is more than fair due to the quick refund. My personal advice for those booking with this host, maybe provide an eta so that the host will be on alert, just in case there is a missing key fob in the lock box.