We used to live in the area, a few blocks north of the University of Portland entrance, and had an opportunity to come back to town with our kids to have a bit of a neighborhood reunion with old frends. This place was clean, tidy, roomy, well appointed, and in a perfect location for us to easily venture out to visit friends and old haunts. Though we had no issues, and thus no reason to call upon James & Clarissa while we were there, it was nice to know that they were readily available "on site" if we had had any issues. At the same time, the apartment entrance was nicely separated so that we had our own privacy.
North Portland is a wonderful place to visit with great restaurants, bars, and shopping, and easy access to downtown Portland and to the Columbia River and the new Vancouver waterfront; it somehow seems to have gotten even better since we lived here a few years ago. Whenever we come for another visit, we'll definitely check availability for James & Clarissa's place.