We stayed here for 3 nights with our almost 3 year old. Kate was very communicative. The place is really nice and does not feel like a basement once inside -- the ceilings are tall and there is plenty of daylight. The neighborhood is quiet, safe, and very family friendly. We spent a lot of time walking around and going to the nearby playground. It is also not too far from other things to do in the city. The check-out list is very reasonable -- it took very little time to do what we needed before we left. We will definitely stay here the next time we are in Portland!