The location was great. The hosts had brochures and instructions set up for us. That was helpful. No one greeted us when we arrived to check on status of house. This is the first Airbnb we've rented that did not have someone there to greet us. We quickly discovered this house was far from clean. dirty dishes in the sink, dishwasher, and oven. There was a mountain of wet, dirty towels and bed linens in the basement. The kitchen rug was filthy as was the floor with food all over it. I notified the hosts immediately and they did send a new cleaner to get some of the worst issues the next day. We kept shoes or socks on in the house at all times because deep cleaning still needed to be done and bare feet would get dirty if not covered. On the second day of our 8 days a pipe started leaking in one of the basement bedrooms. Despite notifying them immediately and sending photos and reminder emails, It was not repaired until the day after we departed. That room was uninhabitable, we had to cancel having other friends stay with us as planned. The air conditioner we paid an extra $40 per day for didn't cool the upstairs and made the basement like a freezer. The house began to smell like cat urine because the puddle from the pipe grew to fill half of the unusable basement bedroom. This is the first bad experience I've ever had with Airbnb. We were in town for our son's wedding. I was embarrassed that the videographer went there before the wedding to take footage of my son with his wedding attendants. I was hoping they wouldn't notice the funky odor in the house or see the filthy rugs on the stairs and upstairs hallway or the huge pool of water from the leaking pipe in the basement where my other son (the Best Man) was staying right outside that area. I am disappointed, and angry because of how much this cost us (over $4000) considering the conditions we had to endure.