The instructions to unlock the door did not work, but Daniela responded quickly by text and we were able to sort it out after not too long of a delay. I felt fine once I was inside, but the neighborhood is not desirable and I did not feel safe walking by myself at night. The building is old and has that smell, but Daniela keeps her place clean and smelling nice. The bed was comfortable and I was able to control the heat to my liking.