Heidi and her team were super responsive and accommodating for our trip to Portland. She has great recommendations and has a lovely booklet that highlights places nearby to check out. The only downfall if someone is staying upstairs the sound travels, however when I did contact Heidi about it she was quick to try to resolve the issue and get into contact with the other group. The place has a unique/interesting set up but overall a great value that served my family and myself well! Would happily stay here again