Joelle's daughter Stephanie was easy to communicate with. She was helpful and responsive all along. The house is in a great neighborhood. MIssissippi Ave is just a few minutes stroll as is mass transit. We had a car and usually parked right out front. The house is nicely and comfortably furnished. The mattress is the best I've been on outside of my home. The description provided by the host is pretty accurate. You can hear every move from the upstairs tenants. They are reasonably quiet and considerate, but I can see that it would not suit some people. The first morning we were awakened at 6:20 a.m. by the crying of their child, but this did not happen again. Still, even the best behaved child can get sick or cranky, but we got used to having upstairs neighbors. Also, there were a couple of nights that we just could not get back by 10:00 p.m. per house rules. We tried to be quiet, but that is something prospective visitors should consider in advance. The neighborhood itself is very quiet. You can use the white noise machine for some relief. Better yet, a room A/C is provided (an unusual and welcome amenity for Portland). We didn't need or use the A/C for cooling, but overnight the fan function blocked out most sound and provided excellent air circulation.