Jacek was very responsive. Our original plane got cancelled so we were late coming in. The method he has for getting in is easy to use in exactly this situation. He gives you all the information you need to get in. The location is in the Alphabet District. We walked 2 blocks and were on 23rd street, looking at tons of options for dinner. The next morning we walked around admiring the houses of his neighbors and the general vicinity. This was a great location in a fun part of town.