Our stay was great. Jeanie was great about communicating and was even able to let us check in early. We were traveling with a baby and they were able to accommodate with a pack and play as well as a high chair to eliminate some items we needed to cart with us. The home was private and quiet. It was quite warm while we were there and they had an AC unit. It wasn’t hooked up and we didn’t need it hooked up due to it being cool enough in the basement apartment, but they offered on several occasions to help us hook it up if we wanted. Great people. Great space.