The first two words would be 'safe and warm.' We appreciated the aircon units, and the wall-unit heater in the bathroom. The water in the shower was hot. The beds were comfortable and warm. The extra pillows and blankets were helpful in the winter. The kitchen is small, but rather convenient. Small blender, electric water kettle, mini fridge, microwave and toaster oven. I made a delicious roast pork in applesauce in the toaster oven! We appreciated the coffee and little snacks in the kitchen, as well as the tea packs. The yellow of the bathroom towels was cheerful. Everything was easy to use and well-labeled. The multiple locks on the doors contributed to our sense of safety. I just wish the weather was better so we could have enjoyed the nice table/chairs outside. The Roku TV was enjoyable too. Thank you!