I did not see Teresa in person, and only met her partner Bobby for a brief 5 minutes. We had a mix-up with the room we were assigned, and came back to find another couple there - however the matter was quickly resolved. The bed was comfy but we definitely found better value in a few other places. We were at first a bit shocked with the price when you look at the room (the window outlooks a bustling road and can be quite loud.)