Stephanie did an excellent job of communicating the check-in procedure & making it easy for us. She has very detailed instructions on the use of her beautiful home and we did not need to ask her anything as it was all covered. Ren & Stumpy (the resident cats) were both very social and nice to be around. Even those of us who had cat allergies were not bothered by them. The home is in a very convenient area of Portland, easy to get anywhere you need to go and quiet at night. Would definitely stay here again!