I wish I didn't have to do the star rating. I was stuck on the side of the road from the snow storm and was trying to find a place to go. I booked the room and got the automated message that I'll get more info in a few days. I called Tyrin for the entry code and never received a call back. I had to find shelter since I was stuck in my car on the side of the road. Later I did see he sent me a message but since I didn't see it until the next day I requested a refund.