This place is as pictured. Very neat, everything you need is here. Check in was a breeze. We didn't get to meet Alex, but she was friendly and accommodating. She even answered a question I had about the AC (there isn't any here) at 11:30pm. Being from Texas, we aren't used to having no AC. It wasn't uncomfortably hot but verging on that when we tried to go to bed, but it ended up cooling off and we slept very well. The neighborhood was nice and seemed safe. Lots to do just down the street within (easy) walking distance. By the way, the food in Portland is SPECTACULAR. Eat at Bamboo Sushi and Little Big Burger. Thanks, Alex!