Jenna was incredibly responsive to all our needs and made our stay in Portland very enjoyable. We did hear some noise from the main house as the room/bathroom is not its own unit, but it was minimal. However, we did have an issue with the towels since they didn't appear to be cleaned in some time (they were white with black stains?). We didn't have a chance to notify Jenna, but I'm sure she would've replaced them immediately if we had. Overall, great space for two and my boyfriend enjoyed the sauna. Thanks, Jenna!