If I could give no stars, I would. Check in process was clunky at best, and consisted of a lockbox hung on a stair railing at about 6 feet - I am 5'5 and had to get help to get my key. There was a mess in the bathroom when we arrived. We had messaged the host about these concerned, and after 12 hours of no response, messaged again. We went a total of 24 hours with the host not responding to multiple concerns, and eventually ended up going through Airbnb to get a refund. The worst stay I've ever had - spend your money elsewhere.