My experience with Marc was VERY VERY BAD.
I Followed the directions on the app.
I Went to the back of the house where we entered.
Put the code on the lock, but then… the door did not open because the bottom lock was LOCKED.
I Called him to let him know what happened. He told me he was going to talk to his daughter that was up stairs and so I waited.
Waited 15mins for the daughter to unlock the door and the door was still locked.
I Tried to knock on the front door to try to tell the daughter it was still locked, but No response.
Called him again to tell him what happened. Then he got frustrated, angry, and annoyed with me just because I called him. He then YELLED at me to try to convince me that I was at the wrong house and I did not know how to open a lock when I followed the directions perfectly. As he was yelling at me I kept my voice at low tone to not escalate the situation.
I am a positive, introvert, quiet, shy person that is not the type to raise my voice or try to make the situation worse so I let him say what he needed to say and I waited patiently.
Then another 15min comes and she finally unlocks the bottom and I was able to enter.
He did not even apologize to me for being locked out for 30+ min.
From this experience I was shaken from his intense yelling and worried about where to sleep that night.
Besides all that it was everything just as I read in the reviews. But… if you ever get locked out just like I did be prepared to deal with a host that has an ego, that’s unprofessional, and that is an anger issue monster of a bully.
STAY AWAY