Eva is a very well-organized host! Everything ran smoothly, except for two minor things. First, we once locked ourselves out, but that was completely our own fault. We contacted the upstairs tenant and she was SO SWEET to let us in. We feel badly for having to do that. Second, there were a couple critters (spider, slug), but it is Portland (aka WET) and this is a basement apartment. It was perfectly clean and this is completely understandable in my opinion.