We felt very welcomed before we even arrived. We were given instructions for the key code and reassured a late arrival was fine. A greeting on the chalkboard was there for us as we walked upstairs. Since we were celebrating our anniversary, they included that in the greeting. The apartment was extremely comfortable and well thought out. Having things like a coffee maker and tea maker, plus the supplies to use, were so welcomed. It was well lit outside for late arrivals and well lit inside for reading and computer work. We'd go back in a heart beat!