This place is absolutely amazing!! I did not get to meet Ilana, but she was still very friendly and communicative. The neighborhood is very convenient, safe, and has a lot of parking spaces. Checking in and out was extremely easy. The room definitely exceeded my expectations! You can tell that the room was very well thought out. It is extremely spacious, cozy, comfortable, and most importantly CLEAN! Overall, the room and my experience was wonderful. I would easily choose to stay here again whenever I come back to Portland.