Connor was extremely helpful and went out of his way to make things right. The only issue I had was there were not enough sheets and towels for the size of guests that we booked. No one was available to bring items that evening and the linen closet on the outside of the house was locked. The cleaners wasn’t able to bring the items until the second night (which was out last night there). With this information I ended up driving up to Fred Myers to buy an extra sheet. Fortunately, my father decided to wait to shower in the morning, but he had to borrow a used to towel because there still weren’t any. Also, if your whole group drinks hot drinks, please be aware that there are only 2 mugs to use in the cabinet. I felt like the kitchen was lacking some everyday essentials. It was a very nice place and Conner truly did the best he could with what was given, but there needs to be an easier system when there aren’t enough sheets and towels, and everyday essentials.