I absolutely DO NOT recommend this rude and inappropriate ‘host’ or their substandard property. Molly was friendly and communicative prior to booking -that changed drastically after the booking. It is unbelievable the ‘host’ much less a ‘superhost’ would display such poor communication skills, name calling, and even goading her dogs to jump on me. Sadly for her, a video captured the encounter and I had to let her know I would have to call authorities if she didn’t stop. Repeatedly, she was asked to communicate via the Airbnb app, and not show up at the Airbnb unmasked and unannounced just to insult me. It was just a day’s stay and I couldn’t believe the host had so much of a reaction to my mere presence.
CHECK IN:
As other reviewers have pointed out, the place doesn’t show up easily on Google maps. Molly was contacted via the Airbnb app for directions and parking, but no response was received from the host, which made finding the place difficult.
PRIVACY:
Finally, when I did find the place and was unloading, I realized the door to the outside (where houses and the open road are) is very close to the bed in this tiny unit, and has large open glass without coverings, causing privacy issues. The picture shows this clearly; however, I assumed there would be blinds (because that is typical). In 80 Airbnbs, I have yet to see the door to the bedroom or the outside have no blinds if having a glass or opening. So, 1/3rd of the door is open glass, open to the world to see, and the entire tiny space is the only space – so as you sleep, be prepared to be seen.
COMMUNICATION:
Things can go wrong and be unexpected on the road – that’s a given. Bad communication however isn’t. Host didn’t provide privacy curtains or a covering when asked; instead, she arrived and abruptly asked me to move my car (I was still unloading). No recognition of whether I reached properly safely, no addressing the non-private door, providing a sheet, or covering, or even a newspaper, just move your car right now. She seemed angry, not at all interested in fixing the problem, and insisted I move the car right-away. There is a 0.1 or so mile vacant driveway but Molly insisted I move the car and lug heavy items to the unit on foot. This is a cross-state move and I had a lot of luggage – I was shocked at this demeanor. Never have I been treated so poorly by an Airbnb host. Later communication on her part resulted in frustrated messaging and use of hateful words – sadly has led to be flagged with Airbnb.
I had to also repeatedly ask Molly to use the Airbnb app to communicate – she was nicer on the app but very rude and inappropriate in person.
While neat, some cleanliness issues were also found - photos were sent to Airbnb. Again, prior to booking, I was assured the place is cleaned professionally but didn’t seem like that at all. Some of the towels seemed unclean. Also, surprisingly NO microwave, NO washer dryer, NO coffee maker, and NO television (though that’s mentioned in the description), important to be made aware of.
I was so glad to leave and find another Airbnb. I almost never write a negative review, but this review is beyond the average bad experience – it was reactionary in the extreme; Molly definitely earned hers. Lots of other, excellent places in Portland with equally fabulous hospitality that I have enjoyed from hosts and superhosts and would definitely recommend over this property and host.