Joy was great about checking in with me to see what my needs were and when I was expected to arrive. The space was just wonderful, and, there is an amazing view of the city from Joy's house. Her husband was very kind and her kids were lovely - and entertaining! One word of (minor) warning ... be in shape when you stay here as there are 200 stairs that take you to and from downtown! But no worries if you're not as there are resting benches along the way. I'd definitely stay again!