Sue was very hospitable and friendly -- definitely was a highlight! Along with the thoughtful touches of snacks made available for my husband and me in the room, as well as her friendly dog, Otto, who greeted us every time we came back to the house. This place worked out for us, as we just needed the essentials (a place to sleep and wash up) while we spent most of our time out in the city. Checking in and out was a breeze, especially since Sue was very fast at responding!