Great spot! Very cool style with a comfortable living room for lounging; excellent amenities, including coffee, snacks (making up for the lack of kitchen), and a lot of streaming TV services (Amazon, Hulu, Netflix, HBO...); great location, walking distance from lots of restaurants, a Max orange line stop (which goes straight into downtown), and the beautiful Ladd's Addition neighborhood.
We didn't meet Katrina, but she made it easy to get in and was good with communication. I hope we can stay here again!