A welcoming, communicative host.
I loved the view from the patio. The bed was very comfortable. Parking was easy, especially considering it's a city! Check-in and check-out was easy because of the keypad--less of a hassle since there's no key to exchange. The biscotti and tea were a lovely bonus. We liked the neighborhood a lot. There is a great BBQ place 5 blocks away called The People's Pig that is NOT to be missed. Easy to get around. We pretty much walked everywhere.