Hal was unexpectedly out of town at the time of our arrival but he was very accommodating and made sure we were clear on how to get into our suite. He gave an alternate number in case we had any problems during our stay. The place was extremely clean and in a quiet location. It was extremely hot in Portland the night of our stay but our suite was cooled by air conditioning when we arrived. We were greeted by a nice bottle of wine with cheese, bread and fruit which was a very thoughtful gesture. I would definitely recommend this location to friends and family visiting the Portland area.