We had an exceptionally poor experience with this stay. When we arrived, the electricity to half the house was out, leaving the bathrooms pitch black at night. The downstairs bedrooms had no working outlets. They are converted garages, and the photos shown neglect to include the large garage doors which provide poor insulation and have no way to block light from coming in the mornings. Space heaters were provided, but unusable without electricity. The electrical issues were resolved after two days. The hot tub was also cold on arrival and took two days to reach temperature.
Our group decided to stay and ride out these issues after the host agreed to refund the cost for the first two nights. After the trip, they called us to inform us the refund would be less than they originally stated. Two weeks have passed since our checkout and we still have not received any refund from them.
Dealing with the electrical issues, and a slew of other issues that cropped up during the trip (e.g. faulty smoke alarms with no batteries incessantly beeping) has made our group feel like tenants rather than guests. We will be avoiding Airbnb in the future.