We had quite a late check in and Dan & Tori were both extremely flexible and welcoming. Despite that, the room was tidy and cozy when we arrived. We felt entirely at ease during our stay, both in the common spaces and in our room. They are both really friendly and easy to talk with, and their recommendations for places to check out are thorough & helpful! I feel like I got a good idea of what it is like actually ~living~ in Portland rather than simply visiting, which isn't always the case when traveling. Great experience (: