We were completely shocked when we checked into Craig's place. We were looking forward to a nice relaxing Thanksgiving vacation and were disgusted with the state of the home as well as the inaccurate representation.
Upon arrival, Craig met us to show us his home. It was clear at that point, that he lives there year round and stays somewhere else when he rents out the home. Because of this, all of his personal belongings are in the home including a full freezer, clothes in dressers and hanging in closets and items in cupboards.
The home was not clean at all as there were feces on the outside of the toilet in the bathroom. The dishes were dirty in the cupboard with food on the outside of the drinking glasses. There were dirty dishes in the dishwasher with food still all over the dishes and bbq sauce dripping on plates and utensils. There was a sour odor in the house and carpets were matted and dirty. The sheets were stained.
We took photos and provided them to Airbnb who then reached out to Craig. He responded that his house was clean and he wouldn't be doing anything to make the situation right.
Thankfully Airbnb took care of us and we found a new place to stay.