The home is lovely and wonderfully situated in a safe and beautifully mature neighborhood. We ran into a few issues during our stay and unfortunately, we were unable to get any resolution from the property management company. The issues were regarding basic amenities that were either not provided or not working (ie., towels and other linens, coffee maker, ice/water dispenser). It made it challenging to host a group of 10 people with some of these basic needs unavailable to us. Their recommendation was for us to wash and reuse the towels that were available. There was no suggestion regarding the other issues so we ended up going out for coffee each morning and purchasing the other missing items. The rest of the correspondence went unanswered. Needless to say, this is not the expectation when you are paying for what is deemed a ‘luxury’ rental.