Katrina was very helpful with our arrival, and very flexible with the times. We knew exactly where to go and what to do which was reassuring. The apartment was very welcoming, with all the basics plus lovely touches like a great homemade (I think :) ) granola for us, and some basics in the fridge. The welcome book was full of great recommendations around which we started using the next day. We had a car, and Katrina and Tom let us park in their driveway, which was also great. The apartment is located very close to everything you need, but on a side road so there's no noise. This was a great stay!