My boyfriend and I spent 3 nights at this Airbnb. The place is nice, matches the pictures that the host uploaded. It's spacious, has proper living room, dining area, kitchen and can definitely sleep up to 6 people (with sofa beds). You can tell that the host spent some time decorating the place and providing the essential equipment. This place is a little outside of downtown Portland, about 20 minutes which to us is a totally acceptable distance.
However, there are 3 downsides:
1. Internet Speed
- We ran an internet speed test and it was 1mbps. You can barely do anything with 1 mbps, takes forever to load even just a picture and even the basic TV channels were lagging. We think the host performed a reboot but it was still slow.
2. Noise from upstairs
- The host has mentioned that noise might travel since this is a basement suite and the owners live directly above it. They have provided a noise machine and a fan to help. But if you're not ready for stomping noise and dogs walking on wooden floor at 7am, this is not the right place for you.
3. HOT WATER FROM SHOWER
- We arrived at around 9:30pm on the first night. We were already tired from long hours driving and took a shower immediately. Turned out the drain was clogged. We communicated the problem with the host and they sent someone to put Drano in the next day while we were away from the house, problem solved. Second problem we noticed right was away was there's only HOT WATER coming out from the shower even you turn the valve to point at MAX COLD. And when you turned the valve to MAX HOT, even HOTTER water would come out from it. We didn't have a thermometer with us so couldn't tell the exact temperature of the water. All we knew was when you turned valve to MAX COLD and the water would make the glass and mirror all fogged up, the water is HOT! We thought it was a temporary issue with the heat pump so we waited the first night. Second day morning the issue remained and I delivered this concern to the host. We received a response at night time and the host said the valve seemed to be working fine, no issue. The valve itself was fine because it's not physically broken but there's something wrong with it. The owner tried to call around for plumbers but there's one available for emergency call, and the soonest availability was until after we checked out. Basically my boyfriend and I took showers with only SUPER HOT water for 3 days in a row.
These issues made our stay very uncomfortable and inconvenient. We received no compensation afterwards, and this is simply not okay.