Prior to the our trip to Portland Jordana was helpful and sent me a thorough guide of things to know about the space and unique features of the area. Great location - the place was clean and very comfortable. I love the key box as it made it extremely easy for us to come and go as we like. The apartment met all our expectations. Upon leaving we had a slight problem with losing the parking pass (my mistake) and things could have been handle more professionally and effectively. There was a lot of back and for the regarding payment and for non US guests it was a challenging getting the money to Jordana. All in all great trip.