I had a pleasant experience. Jodi was very friendly and helpful. She sat down with me on the first night and helped me figure out the routes I would have to take to get to my desired destination by public transportation. She provided tea and coffee, and there were yogurt and fruits that I could help myself to whenever. The bed was comfortable with a heater provided if I needed it. The bathroom was very clean, and had shampoo, conditioner, and body wash. Plenty of towels available.