This was my first Airbnb experience and it was awesome! Jenni was always helpful, kind, and flexible. The house was like a safe haven from the stresses of travel. I much appreciated its close proximity to public transport. It was extremely easy to get around the city. The whole experience was easy, not just setting everything up and communicating, but being in/using the house, the room, the closet, the kitchen, the bathroom, the wireless ... nothing was ever surprising or frustrating. Also - importantly - the mattress on the bed was very comfortable. I also must put in a good word for Cam, who is the sweetest, calmest, kindest dog. I can't imagine a nicer first experience with Airbnb than Jenni's house.