James and Clarissa were great! I had to adjust our reservation, and James was very helpful and accommodating. Getting there from the I-5 was easy, and once we arrived, there was a super welcome basket of goodies. The suite is just like the photos, full amenities, very comfy for 3-4 adults. Restaurant recommendations were very helpful (Tamale Boy/HiWheel - awesome). Easy to get downtown by car (and apparently also by transit, according to my sis who was also with us). We had bikes with us (but we didn't explore the neighbourhood) -- security outside no problem. Afterwards, I thought I had lost my pocketknife (sentimental value) and James and Clarissa went the extra mile to look for it. Only downside, internet was off/on sometimes. Thanks James and Clarissa!