The Loft was PERFECT! Valarie didn't miss a single luxury (or necessity) and I swear if was looking for a star-shaped hole puncher, I would have found it (this is not to say that the home is cluttered at all- she just thought of everything you could possibly need or want!). All appliances and amenities are top of the line and the loft is immaculate. The place could not be more impressive. My only caution to families staying with small children is the loft itself. Make sure your children are old enough to mind you not to play by the edge or to try and look over it! Valarie was always available, but never in our business. She could write the book on how to set up and run an Air B&B home!