When we first arrived at the airport there was a bit of a communication hiccup that left my boyfriend and I a bit in the lurch. We weren't provided information on how to get into the unit so we were left at the airport for about a half hour not knowing what to do. It turns out Jamie had sent the info from a location that had patchy wi-fi and her messages didn't reach me. Aside from that, the a/c made the unit a bit chilly and we were provided a couple different contacts to help us get the air turned up, as Jamie was out of town. The response time and process with the alternate contacts could've been smoother but we did get the air to a comfortable level later that evening. The a/c control happens to be in the main house and inaccessible from the basement space. Jamie does seem like a nice person, I think this trip however wasn't the smoothest for us in the beginning. We were able to enjoy Portland however and the space itself is very well appointed and comfortable. We were visiting during a heat wave which doesn't happen very often in the Northwest so the a/c shouldn't typically pose issues. I think with smoother communication this could be a wonderful place to airbnb. We just weren't very lucky I guess.