Communication was easy, prompt and friendly. The flat was exactly as represented, well-equipped and beautifully decorated with personal touches. The children in our group loved the outdoor play space. The neighborhood is loaded with great shops and restaurants, and the number 8 bus on the corner can take you downtown. Being able to eat some meals at home was convenient and money-saving, as was the ability to do laundry. We were sorry to leave our Low Gear flat and Portland.