This was my first Air B&B experience snd it was positive+. Lee sent clear check-in information prior to our departure for Portland, and a personal note with contact info was waiting for us when we arrived. The "house rules and operating instructions" were clearly printed in a looseleaf binder that also contained useful information on the neighborhood, restaurants, and other topics. The accommodation was accurately described. The neighborhood, "Alberta Arts," is lively and charming and it's populated by friendly people.