This felt like we were the first ones staying in the unit. The unit was initially missing a number of the essentials: shampoo, body wash, hand soap, and dishwasher liquid. These were delivered over the first three days. The internet was unable to handle a normal Zoom call, and with two of us working from home we needed to find alternatives. The unit's heater didn't seem to work as expected -- we bumped it all the way to the top (90+ degrees) to keep it warm enough. The TV wasn't working as expected either -- we were able to turn it on and watch Netflix, but the volume was stuck at a very low level. Both the remote and physical buttons on the TV wouldn't raise the volume (which honestly didn't make a bunch of sense, but seemed to match the rest of our experience). There was even a nail head sticking up out of the wood floor in the middle of the living room. I stepped on it twice.