This apartment was comfortable and roomy as advertised. Heidi responded quickly to every inquiry. This is a building with rental units below and above you, so if you have a couple with 3 young kids running back & forth above you, it can get a little noisy but Heidi does have a quiet rule at 10pm. We just didn't bother. What really makes this 5 star worthy is the great location. Conveniently located in the Buckman neighborhood and all the great spots on Belmont and Hawthorne. We enjoyed our stay.