Melanie was very quick with responses as well as accommodating. The check in &out instructions were very clear and easy. I love how she had a binder of restaurants and groceries store nearby with menus and a map. Melanies home had a lot more amenities ( lots of spices to cook with, lots of utensils, plating, cookware, extra bedding, a parking spot) than other air bnbs I have stayed at before which made it a very comfortable and pleasant stay. Overall I had a great time visiting Portland and staying in her home, if anyone looking to stay in Portland/St. John I would highly recommend!