Carol's place was clean and in a great location. The wifi was reliable and the bed was comfy. Docked a star for 2 reasons - we had to work around an electrician coming to fix something, which wasn't a super smooth experience and frustrating during the workday. The heat is also really loud and not something we could control (guessing the thermostat was in another apartment). But Carol's hospitality made up for it. She's wonderful and really tried to accommodate us.