The hostess was very responsive and welcoming. The wi-fi had a problem and they solved it as quick as humanly possible.
We arrived Christmas Day and everything went smoothly. We were received with OJ, bagels cream cheese and a package of fresh coffee. That was nice.
The house is very nice cottage with small rooms as shown in the pictures . I do not claim to know much about the neighborhood. We were able to find street parking every day. I would divide the house in the main floor and the basement. The main floor was decorated nicely with lots of plants. I liked it. The kitchen was excellent and well equipped. We only had breakfast there and not every day, NICE
The master bedroom was somewhat small, and it was the warmest room in the house, great walk in closet and the barroom was as pictured. Once you figured how to arrange your stuff it worked great. They also provided toiletries. The bed was fine. I have no complaints.
The bathroom also opened towards the kitchen to service the rest of the house. The second room has a full bed, a little higher from the floor than the master, and my daughter said it was comfortable.
My older son used the futon and was happy, I thought it was a little too hard, to each his own.
The living area was very nice. There were plenty of table games and tons of books. The only TV in the house is in the basement and only works with a DVDS player. I had no problems with that. Once in a while news would have been nicer. Wifi filled any gaps.
The basement access was a little tough the staircase has a very low access and the stair threads are not identical. My two small kids were down there and two twin beds were fine. There is a DVD player and movies. The first night they were not aware of the space heater ( we do not use them in Puerto Rico). Once we discovered it it was fine. The bathroom down stairs is small, it works, but your knees touch the pedestal sink when you sit down. My kids had no problem with it. I would not have been. The basement also has the washer dryer and they work well. They provided detergent. I only used it for two loads. No complains.
The house worked well for the six of us, I think eight would be tight.