Kristin was a great communicator, prompt and professional. The home is beautiful but a little too far from town to be convenient. It is a large and bright space which was nice but not sound proof at all so you can hear conversations from upstairs, their TV and especially the vacuum cleaner at 8AM when the hosts decided it was a convenient time to run it. The "exclusive" hot tub is also right in front of the hosts window and usage times must be pre-arranged. All in all a decent place but too pricey for what you get and the feeling in more like you are staying in your In-laws basement suite.