The place was nice and in a decent area. However the water heater was broken when we arrived. I helped Natalie troubleshoot through the app at ~10pm. We then made a game plan for the next day if no quick repair was possible. While out traveling Natalie had two repair men out to rule out a quick fix. our previous plan was then thrown out the window after agreeing on staying without hot water and we were left to find a new place to stay last minute because Natalie was ultimately concerned with retaining her superhost status. Overall loved Portland and was lucky to have friend to take us in, first bad experience that I have had through airbnb