Salvador is a pleasant man who worked effectively to solve the problems we encountered. However, he didn't seem to have made sufficient preparation for our arrival at our announced time. There was no lighting at the entrance gate, so it was difficult to open the lockbox. We were using a cellphone light when Salvador came out of the front door to welcome us. When we entered the apartment we found it at 39 degrees. We turned on the heat, but it took hours to warm up. Then as we were preparing for bed, the smoke alarm started sounding intermittently. Salvador came promptly, changed the battery, and left. Twenty minutes later it started up again, so Salvador came again and removed the alarm completely. We had no problems on the following three nights.
Salvador is a nice guy, and helped when asked, but the uncomfortable experience of our first night prevents us from giving him a perfect rating.