Horrible experience booking with Vacasa Portland, this company is the epitome of greed, I had a family emergency that was related to COVID and asked them could they allow me to edit my trip, they would refund my money due to not giving them enough time to re-book the place, the place had a horrible odor to it, customer service was absolute trash, I was highly disappointed in their service and moral aptitude as a company, borderline racist and sick business methods! DO NOT BOOK WITH THIS COMPANY AT ALL! Please save your money and book with a company that will value you and your life as a customer! DO NOT BOOK WITH THEM!!!!