Hilary was incredibly accomodating with my last minute reservation. She even let me come by early and drop off my luggage, which was incredibly helpful. The room was well appointed, and the bed was very comfortable. There was a little too much stuff in the room for my taste, but, again, it was inviting and comfortable. I especially loved the towel warmer and tea set-up. The family is very kind, and were great hosts. Hilary made me breakfast in the morning which I didn't expect, but I really appreciated. The chai spice honey was incredible, and I am still thinking of it days later. I didn't even know I liked honey so much! I loved the location. It was in a neighborhood, but with easy access to Hawthorne, Division, and 28th, all full of great quality food and shopping, including a New Seasons market just a few minutes walking.