The customer service is through the roof, everyone I interacted with went above and beyond for me. The rooms were exactly as described and just the right size.
Unfortunately I got into an accident my first night and had to spend the rest of my weekend in the hospital so I was unable to actually sleep in the bed, but from the few minutes I was sitting in it, it felt very comfortable!
I cannot wait until I am coming back to Portland again, I will absolutely be staying here!