Heidi was wonderful. They met me at the door, showed me around and had everything ready for me. Place is very quiet with lots of light. Beware the smoke detector in the bedroom - it is sensitive and steam from the shower will set it off, so follow Heidi's instructions about the vent. Location is great - close to downtown, close to airport and close to Mt. Tabor, easily one of the prettiest places in Portland. This is a great place if you're visiting Portland.