I booked this for my parents-in-law while they came to visit us. They only slept here, but were comfortable and check-in and communication was very easy; they enjoyed the space. They noted that the bed is very low to the ground and so they had quite a bit of trouble getting in and out of it. This probably only applies to older folks or people with disabilities for whom this might be an issue, for most people it may not be a problem. Thanks for a great stay!