John was readily available for questions and the check-in/check-out process was very straightforward and simple. The apartment was clean and well decorated. The location was great also. There were plenty of shops, bars, restaurants, and coffee shops within walking distance. The main drawback was the comfort of the apartment. After a long day of walking about Portland, we wanted to hang out in the living room to relax and watch a movie, but the seating was quite uncomfortable. The bed was also very uncomfortable. This part actually was a problem and would prevent us from renting this apartment again. All in all, however, the apartment was a nice home base.