This is a challenging review to write, I’ve never left a negative Airbnb review, or have been put in the position where I had to escalate a complaint to Airbnb (who were understanding and awesome by the way)
There was never any disrespect between myself and the host, just a major difference of opinion in what is fair.
My girlfriend and I arrived and it was freezing outside. Looking forward to a warm space we opened the door and the tiny home was cold. The heater was broken but we did find a space heater. Then, the internet wasn’t working. We messaged Aj and after a few back forth messages it was evident it wouldn’t be working. While we waited on the internet, we looked around and discovered the unit hadn’t been cleaned. Dirty face cloths and body hair in the shower, garbage in the kitchen and bathroom trash cans, and the final straw, crusted stains on the bedding. we ended up leaving and had to communicate with Airbnb for the refund. Hopefully this was just a one off occurrence.