Tanja met us at the door and showed us around, she was very nice and friendly, showed us all the information they have about the neighborhood and all the fun extra things they offer, like ping pong and the pool table, showed us how to work the tv and had plenty of cooking utensils in the kitchen for our use. We would absolutely return and stay here again on our next trip to portland. It was drizzling a little when we left- we were walking to the Max station a few blocks away and Tanja offered to drive us. We didn't see Noel too much but he was also very friendly. This is an excellent place to stay and I highly recommend it!