Susannah communicated with me prior to my arrival, and picking up the key was easy. She made me feel very welcome! There were little fairy lights strung in the window, and it was so cozy, and loaded with amenities like snacks and guidebooks and toiletries. The photos don't do justice to the Garden Suite; it is a lovely oasis of peace and tranquility. The neighborhood felt very safe and walk-able, even late at night, with coffee shops and restaurants very close. Bonus for me: a vegan grocery store, bakery and boutique just a few blocks away. I would love to stay here again!