Her communication is excellent and always quick. House was clean and fresh and fully stocked with everything we needed for a group of 3 adults and 3 kids. She had stuff for the kids and the back yard was fully fenced for the kids to play in. The garage was an awesome added feature. The decor was on point and the furniture was comfortable. Beds were cozy and well kept. The coffee pot bailed and she offered to get us coffee and we had a new coffee maker waiting for us shortly after even though we said it wasn't a big deal. We will be back!!