Diane was absolutely amazing from the first communication we had. She was quick to respond and very friendly. I booked her retreat for my fiancé’s birthday and unfortunately we were not able to make it and had to cancel. She was so understanding of our situation and worked with us and Airbnb to cancel the trip and take care of our problem. I honestly can’t say enough good things about her. I really hope that we can actually stay at her place sometime in the near future. Diane thank you again for everything. You are a great person and I wish you all the best.