The place was otherwise pretty nice, but when we got there, the bathroom sink was leaking and the floor was covered in water. We spent the beginning of our stay stopping the leak and cleaning up the water, and I'm very disappointed with how the owner handled this problem. When I reached out to her, she offered no help or even sympathy, and then later messaged to ask for a 5 star review. I asked for a refund, and she gave me a $20 refund, which I don't think was adequate considering the condition of the house during my stay. It was obvious that she only cared about her rating, she asked for a high review before even addressing the leaking water in the house. Overall a disappointing experience, and very poor customer service.