Paul was helpful and quick to respond to our questions and needs. The beds were comfy and the space was very clean and open giving a place to hang for all 4 of us staying. Our daughters boyfriend had to study and was able to find quiet and privacy in the dining room while we gathered in the living space. The location was great, close to lots of great dining. We had a noise issue one night. It it was resolved the next day once we notified Paul. He credited us for the night which was awesome and unexpected as the noise was from other guests.