Sue and Bob were very welcoming and more than happy to help us to enjoy our stay to the fullest. The space was accommodating, clean, and provided plenty of room. The home is in a great neighborhood, walking distance to Hawthorne Boulevard and Laurelhurst park, as well as bus lines and the Max. The only thing I can say in the negative is that the listing stated the apartment as being "downstairs." I took this to mean on the first floor when it is actually in the basement situated underneath the kitchen. This is not a huge deal, but the sounds from above were intensified without carpeting on the floor. Other than that, we loved our stay in Portland!