Tim was very helpful. This was my first Air bnb experience, and unfortunately the Airbnb app wasn't working well for me. Tim personally assisted me and helping check in with the "self check in" The room was lovely looked over the river. And I did receive a text from Tim earlier about the Christmas boat parade that was scheduled to flat past. I was able to watch from my room on the second story and got some fabulous pictures. Over all a nice stay.