We were in Portland for a very short stay (2 nights) with an elderly parent. The check in was easy and we were pleased with the cleanliness of the unit. We noticed immediately that the mini split unit did not work. it happened to be a very cold week in Portland. We notified the host and they suggested we were not operating the unit correctly. After several messages back and forth it was concluded that it was indeed broken. The host gave us the impression that this was "news" to them. After our trip we discovered that the guest prior to us had complained about the same thing and the host had brought an extra blanket and a space heater. The space heater was still there when we arrived and it kept the loft warm enough but downstairs it was like camping with no heat! The host said he could not get it fixed while we are there and we could leave and get half our money back. We could not spend the little time we had left looking for another place to stay. At the very least the host could have brought another space heater by. Fortunately Air bnb compensated us to make up for the two very cold evenings! We were most disappointed by what appeared to be the host's obvious misrepresentation of the property. He knew from the previous guest that the heat was broken, he should have notified us immediately and worked with us to make arrangements.