Leslie was so quick to respond to every email and text we sent. We truly appreciated that! Additionally we were able to check in earlier and check out later than we had to (and that was AMAZING)! The location is superb - close to downtown, the Rose Garden and our favorite NW 23rd! We enjoyed exploring the neighborhood on NW 21st and all the coffee shops, bakeries, and restaurants. The extra heaters came in handy to keep us warm since it was a bit chilly in Portland when we were there. The beds were comfy and even the mattress for the couch. Loved staying here. Thanks again Leslie