Diego is a warm, thoughtful host. (We did not meet his wife but are sure she is just as kind.) Even though his home had smoke smell due to previous guest violating house rules, he offered us cancellation or discount. We had driven a long way so we decided not to find another place and aired the home instead. After we had internet issues on day 2, he granted us *full* refund of *his part* of the booking cost with no discussions at all! (We ended up paying only cleaning, taxes and Airbnb service fee). The internet was spotty upstairs (worked in stairwell and landing, not in rooms) which he is working to fix. Since we were working/schooling remotely it was a bit of an inconvenience but won’t be an issue for those on holidays or using phones. As soon as we mentioned the issue, he came by to check on us. He was always responding quickly and professionally. He suggested some cool local places to eat. Loved Pip’s. Simple clean home for a short stay for four. Giant washer dryer was useful. Host kindness is definitely the highlight!