Michelle was an incredibly communicative and attentive host. I arrived during a heatwave in Portland and the apartment did get pretty warm but Michelle actually reached out to me first asking if it was too hot! She did her best to try and find an AC unit but they were all sold out (everyone in portland was having the same problem) and so she bought a second fan to cool the room. She even offered to refund the trip so I could find a hotel with AC. The apartment was very spacious and the neighbors were very kind. Would definitely stay here again.