Jennifer was very nice and communicative, and it was nice to have a private room and bathroom all to ourselves! That being said, there were a few factors that we had an issue with. Check in was a little bit of a hassle (—it happens! we get it), and the place was a bit dusty and dirty; the place has a bit of a problem with ants and they had to spray while we were there. There was no recycling bin, and the WiFi was spotty at times (which may have been because they are still doing construction on the main house). The washer and dryer broke while we were there and we weren’t notified.
In all, it (mostly) worked for what we needed, it just wasn’t the most homey or comfortable for an entire month. We’re all human and people make mistakes. As Jennifer says, some things can be fixed simply by communicating. However, some things should just be a given, and it’s frustrating when you HAVE to communicate so often because there are continual issues.