I've stayed at a lot of airbnb's and I've never had as much trouble as I did with this place, this listing. I went to Portland for medical treatment. Getting rest was ESSENTIAL to my care. I booked this property because it was near where I needed to be. I had NO idea that this place was across the street from a MAJOR construction zone. Nowhere on the listing was this stated, I would NOT have booked this place otherwise. Since I arrived late afternoon, and immediately went to rest, I wasn't aware of what was across the street. At 7am loud trucks and construction began. I got no rest. At 8am I started making calls to the property information listed, vacasa, and told them I would have to leave and get another place and wanted a full refund. They said it would be resolved within an hour. I went online to find another place, needing to hear about the refund first in order to book another place. vacasa didn't get back to me and I lost the opportunity for the place to stay. I called vacasa back 4 times, over the next 4 hours to get this resolved. I was unable to rest, was stressed by this situation, and it took hours to resolve and it was not fully resolved still. They only issued a partial refund, and kept hundreds of dollars which is dishonest and wrong. This listing didn't give the full circumstances of the location; this caused enormous stress and hardship when I was not well. The listing is misleading and omitted a critical aspect about the construction. I am due a total refund and they've wrongly kept a portion of these funds.