Shaun was responsive and helpful. A great value. The pictures listed are a bit old, as some of the furniture is worn (burn hole on the couch). The beds, linens, and pillows were a dream. So very comfortable. Coffee was provided. There was also laundry access, an iron and ironing board, a hair dryer with a diffuser attachment, good WIFI throughout the home, and a cute porch. There are many stairs to maneuver to get to the house and since we rented the entire house we also had access to the basement suite. The stairs to the basement were difficult to navigate (steep and narrow) and the first step to the basement has a tiny lip so be careful. There are some stray cats in the yard from time to time and we even saw a rather large raccoon! The outdoor lighting is minimal, so if you are entering the property at night have a flashlight ready. The gate was a bit tricky to open and close, there isn't a handle, but rather a wire that you pull on to open. The entire place could use a deep clean, but if you are looking for a comfortable place to sleep that this will do.