my family of 3 were very comfortable here. instructions on getting to location and how to enter were great. didn't get to meet the friendly dog we could hear upstairs. the place was very clean, and just as the pictures show. there was a nice assortment of teas and snacks available. plenty of towels and very comfortable beds to include the couch, which I slept on. no complaints and would stay here again and definitely recommend to friends and family.