Very expensive place for the problems we had. Will probably not be back.
When we arrived, the temperature in the house was 55 degrees. It was winter so quite cold outside. Because the house is so large, it took all day to warm up (we were expected to turn the thermostat up). I would think that someone should have turned it up prior to us arriving.
There are no instructions on the hot tub, so that took us a while to figure out as the screen to program it was broke.
We were never able to use the jacuzzi as we could not get the plug in the drain to work.
The fireplaces were not usable either - the keys to turn them on were missing. After the third day, someone finally came by to give us a pliers to turn them on.