Unfortunately this was my worst AirBnB experience to date.
First off, as many other people mentioned, the actual home is not accurately represented in pictures. Though nicely furnished, it overall feels old, dingy, and lackluster.
Our power went out our first night there, and when I called Connor about it he was unaware. We went through troubleshooting (checking the elec. panels and breakers), and when that didn’t fix the issue we realized it was a power outage. I was understanding about that because I realized it was out of his control. Luckily I had commitments and planned to be gone all day.
When I returned (10 hours later) the power was still out. However, Connor never once tried contacting me to keep me updated on the situation. I had to reach out to him about it, in which he replied “Did you check the breakers again?” We went back and forth and after waiting 30 minutes in the dark and cold house, I told him I was going to find a hotel and wanted a refund for the remainder of the stay. He quickly replied and said that he was just notified that the power was back on (it wasn’t). I left and he agreed to a refund.
I gave him a week, and when I didn’t see any refund transaction I reached out to follow up on it. He had forgotten about it. If I never would have said anything, I would have been out several hundred dollars.
I would not recommend this place to anyone.