The host contacted us with all necessary information before we arrived and let us know he was accessible should we need anything. He has contact numbers on the refrigerator for himself & his wife but also for police, fire, etc. A very nice idea! We texted the owner about a something and he responded promptly.The house is exactly as pictured inside. To be honest, when I first drove up to the house I was skeptical as the outside is not so inviting; however, once you go into the house it is beautiful and very fully appointed! don't think there was anything we could have needed that wasn't there. There is a binder in the house giving you some info about local businesses.The house is walking distance from the downtown area which is a plus for us as we like to walk and explore on foot. If I was going back to Portland, I would definitely consider staying here again. An overall good experience!