Tom was solicitous of our comfort and convenience before we arrived, making sure we knew that he was there to answer any questions or to help with any arrival issues. He and his wife, Reba, made us immediately comfortable, and after our evening out in Portland, we enjoyed a relaxed but stimulating conversation with them. Tom is a very knowledgeable Portland "insider," so he can answer questions and steer you right with great authority. The accommodations were comfortable and located within a couple blocks of Hawthorne restaurants and shops, and across the street from a park. A fine Airbnb experience.