The Richmond Garden house was a lovely place to stay for my crew of two human adults and two small pups. Jason and Michelle were quick to respond with any messages I had and the house was in great overall condition when we arrived on Christmas Eve with a clean bathroom and bedroom. They also provided dog bags and bowls on arrival which was super nice.
A couple of downsides… my husband dropped his phone in the reclining couch and grabbed an old piece of cheese when he was getting it out. I get that this is an Air BNB with multiple visitors but a quick sweep with a vacuum would have done wonders. We cleaned up after our dogs in the garden but (as other visitors above have noted) there were still large piles of poop from other dogs we had to avoid stepping on when taking them out. Finally, the stove needed to be cleaned more thoroughly as there was grime all over the front.
While I think it is overall a beautiful home with close proximity to restaurants, grocery stores, and sites, better attention to deep cleaning would have made our stay more enjoyable.