Sarah was very helpful and responded to my messages very quickly. She was also able to receive my emergency package from my doc’s office which I appreciate. The place was very clean and up to date with modern decor. The place did have AC but was only strong enough to cool down bed area. (There was also heat wave when we were visiting) Apt is near lots of great restaurants and whole food. There were homeless camps two blocks away which is something to consider when you book as we did have two unpleasant & aggressive encounters just outside of our apt.