I was extremely excited to stay at your home, and your overall listing of both of your homes was stunning. However I found in many ways you do not disclose things that are essential for guest to know prior to booking. While your communication was swift I was disappointed by your response when issues began to arise and found you didn’t take real accountability or put a plan in place to resolve the outstanding issues.
this will be a long one, I booked Aj place in addition to the main house in the backyard of the property. There are many things that are not listed in listing, for example there are no labeling to differentiate between the three tiny homes on site. In addition the walkway that guides you to the backyard is dark and easy accessed by the street which made for being alone at night as a woken extremely nerve wracking. The tiny home was not cleaned as expected especially during a pandemic, the bathroom was riddled with yellow residue and hair and it the ladders leading up to the lofts of the home are not properly enforced, and looks to be DIY. It was a huge concern of their stability and safety, we booked for three nights but only stayed one because upon arrival there was a thick odor of marijuana and the third night the home was riddled with ants. Lastly for the price you pay the home is not well maintained as you’d expect, and while the host responded swift Aj did little to resolve the matters at hand.
the larger home has a basement that has a door off the kitchen with no way of securing it, and there is an access door from the outside. The home quite often loses power whether you are using it or not. During my four night stay we lost power at least 6-8 times, and the breaker was in the basement which made each trip down the stairs quite scary. The home has the bare minimum is not as well prepared as advertise for your stay, in addition I found the home level of cleanliness to be alarming, and when I brought it to the host attention he was apologetic but did not have any cleaning supplies to resolve the issue, for example the fan in the bathroom was clogged with dust every time you turn it on it would spew dust all over the bathroom or the shower edges was riddled with black mold and the drain to bathtub was embedded with hair. The home has tons of Cham but for the price you pay you would expect a higher level of quality, the mirror is broken in the bathroom, the wall paper is peeling in the bathroom, the sheets were stained, and there were numerous other issues that seemed to come off as though the home was not maintained. Ultimately the third night of our stay we came home to the home infested with ants, and made the decision that was everything else to check out early. While Aj did respond swiftly his responses lack accountability or willing to offer a solution, I was super disappointed as this was a place I originally was very excited to stay at!