Sharon was great - she was always available to answer questions and provide advice. The house was ready for us when we arrived, and there were a lot of notes and hospitable welcomes waiting for us. The Hefner Haus is definitely historic, so be prepared for the age of the house; the electricity can be a bit wonky (don't plug in too many things to one socket) and there is only one bathroom (though the church next door has an open restroom). However, this also gives it a bit of a charming feel and a welcoming rest stop as you explore Portland. The house is perfectly situated for a short walk downhill to many great Portland spots -- we walked everywhere. Because the house is near PSU, there are also bars and cool things to do very close by. We wouldn't pack 12 people into the house again, but one or two couples with a few kids would definitely be comfortable.