Michael was great. Due to some issues with travel, I found myself without a place to stay for a night, but when I made the reservation, Michael got back to me within minutes to confirm. The room pleasant with a comfortable firm bed, and the wifi was fast. The house is conveniently located near the airport and to several bus lines. Michael was also helpful in our departure, allowing us to keep our bags at house until late in the night of our check-out date.