Norah's place was clean and nice, and Norah responds quickly to your texts, if you have any questions or concerns. I stayed there during winter. Despite the fireplace-looking heater appliance, it was a little bit cold for me. Coming from an apartment where heat was included in the rent and so used to blasting the heat, it was a little bit cold for me. Also, I don't know if it was the kids or the dog, but every once in a while you could hear creature(s) above you running around the house. Personally, I am not noise sensitive, so it didn't bother me at all, but FYI for those who are sensitive to noise. Overall, my stay was okay!