Our hosts were extremely responsive and helpful. It's a quirky apartment that had enough room for the 5 of us. The highlights for us were: sunlit back porch, clean sheets, lots of space to hang out together, and the location. We had a great trip. I recommend Juliet's place for groups or families who want to explore and come back to a great neighborhood. It was a bit chilly one night, but the space heaters were great.