Tom was a very friendly and considerate host. very detailed and welcoming. Before we arrived, he texted me several times telling me how hot it'll be in Portland and he prepared us a fan and screen doors so we can keep the windows open for cool air. He also msged me to remind me the place is on the 3rd floor in case my parents can't walk on the stair case. When we got there, he met us in person and gave us very detailed instructions on what we should do to check in/out and what we can do in the neighborhood. we felt very welcomed and glad we rented from Tom. The place was so nice and clean. very spacious and homey. Tom prepared some fresh flowers which made the place even nicer. We are very satisfied with our choice. It's a very convenient and nice neighborhood. highly recommend!