Our experience here was good. Ben met us on our way in, had some great restaurant advice, and got us settled in very nicely. He was also very easy to get in touch with, on our way into Portland and while we were there. Very pleasant place to stay, quiet and getting around the rest of the city seemed very easy. We did not realize that there was a washer / drier in the suite but that was a great option too! Also the bed (now listed as the recent upgrade) was SO comfortable for us.