Kristi was kind and responsive. She was also flexible (allowed early check in) and answered all our questions. We absolutely loved the neighborhood too. We spent most of our time just walking around and exploring food trucks. The kitchen and living room were nice, and there was also a nice high top table in the dining room that was perfect for our family to play games. The bed was extremely soft/mushy for us, so the sleeping wasn’t great, but everything else was lovely!