Colin and Kristen are very kind and helpful! Their place is exactly how it is described: clean, tidy, spacious, and well-furnished. They have books and pamphlets on Portland, which are nice guides for those who are new to the area. The location is close to downtown and to nearby food trucks, which was a big plus for me. Colin and Kristen also respond very quickly to help out with anything. A great stay for my first time in Portland!