It's a classic Portland historic home, with living areas on three floors (townhome style), including a huge and charming attic bedroom. We arrived on Dec 27 so it was right after hectic Xmas weekend and the cleaners (probably in haste) forgot to clean the inside of the refrigerator and left it sticky. I notified Kylie immediately and she gave me a credit for the hassle (the cleaners also offered to come by and clean) so the owners are very responsive. The location is close to many shops on Hawthorne but there is street noise (tho the bedrooms are in the back away from Hawthorne). They nicely provided ear plugs.