Ok I never asked how to flush the toilet that was information you provided due to guest complaining. So you sent a mass text to everyone even the guy there from Italy. Secondly my guest showed Selena the spiders that she killed and asked if you could turn up the heat. You said there was no heat so you provided a space heater that cut off every 15 mins due to a short in the cord. My guest is a chef and we both cleaned the kitchen before we cooked. The night that dishes were left she got up at 430am and washed them as well as others that we didnt use. Selena explained that the fruit flies were there due to compose being there previously. However we didnt know that they had teeth. Because we were bit up and have bumps and marks to prove them. I'm not use to nasty environments such as yours so I realised you had a scapegoat to take the fall if something went wrong which thats what occurred with Selena who also lives in the basement. This explains why she was always apologizing and trying to explain why certain things were a certain way. The carpet was damp due to previous rain which she explained. But everyday it was damp. And before you lie again and say its because we took showers and went into the room, let me clarify that it was way too cold to do that, plus we're women in a new environment so that totally inappropriate. Also you only stopped in once to see if things were ok and when we started talking to you you directed us to Selena. The occupant and state compliance certificate was dated in 2015 meaning yours is out of date. The steps need to be updated because my guest slipped down them so many times that she began crawling and sliding down them instead. Not being funny the bedbugs was the icing on the cake because those bites are bedbug marks which my guest has only on her face because she slept fully clothed the whole time. The couches had cum stains on them from people being sexual on them. I have no reason to lie or be fraudulent about this issue. This was not what you advertised. I have a apartment that I stay in in Maryland when we're there on business and trust this was no basement apartment. More like a torture chamber and dungeon.