Sonia was great to work with and very responsive. She came by personally to check on my folks to ensure they had all they needed during their stay and they loved her place. It is comfortable and beautiful and beds, including living room futon/foldout, were all comfortable. My family made great use of that wonderful kitchen and stove and all talked about how much they were able to relax while staying there. I was in the midst of wedding preparations, so having a comfortable place for my visiting family to stay and knowing that they were cared for was a huge help to me!