My husband and I had a great stay with Noel. He is very friendly and accommodating, and consistently checked in with us to make sure everything was going well. The only "complaint" we had (which is actually more of personal preference and not a complaint at all) is that our bed was very, very soft. Our bed at home is firm so we had a bit of difficulty sleeping, but again this can be chalked up to preference. Just something to be cognizant of if you need a firm bed! Thanks Noel for everything!! It was a pleasure meeting you and we had a great trip.