Joanne was super awesome!! My friend and I stayed at her place for the New Year and really enjoyed the place. Her house is very clean and organized and filled with lots of great photos of her family. Though Joanne wasn't there when we arrived, getting into the place was a breeze due to the lock box outside. She even left us some breakfast food! When she did return a few days into our stay she was in a rush to head to work, but even so was very friendly and welcoming! Joanne was great with communication as well and it was reassuring to know what was going on when things changed. My friend and I were out and about a lot and unfortunately didn't get much time to just sit down and talk over dinner, but if we ever need a place to stay in Portland again, I would definitely consider Joanne's place.