House is old & host is unresponsive. One of our guests used the hair dryer one night and blew a fuse that left us without power in most of the house (we looked around for the fuse box, didn’t fine it— likely behind the one locked door in the house). The following day, all 8 of us had to get ready for a wedding so you can imagine how necessary power would be. I messaged the host multiple times & called him multiple times with no answer. I then turned to Airbnb support who tried to contact him on my behalf and still no answer. We knew his brother lived in the apartment below the house so we knocked on the door and left a note hoping he could help us, considering the host told us his brother would be around should we need anything. Again, nothing. Finally, 24 hours later, I get a message from the host that he turned the power back on (don’t know how or when he did that or if he or someone else entered the home to flip the fuse while we were sleeping). When I contacted airbnb to ask for some refund considering we were left without power for 24 hours, they said that the host is denying that we didn’t have power & that without evidence they can’t refund us any money. Completely ridiculous & false. Horrible experience & with a house that old, I wouldn’t be surprised if something broke during another guests’ stay. Don’t expect the host to come fix it in a timely fashion & definitely don’t expect AirBnB to be able to help as the host will lie & AirBnB will not help you. I cannot believe I paid full price for a house with no power for 24 hours. I won’t be using AirBnB again.