Hey Shaun! Your place was beautiful first off and very clean! I know you listed under notes that you had another unit on premises, I would still change the listing from "entire place to yourself" to something else as that can be confusing. Also, you sent me a list of checkout duties, yet when I opened the cupboard under the sink right before leaving there were a list of rules I hadn't seen online. So, everything did not get done as I had no idea that is what you wanted. I do apologize about the noise complaint as if we had realized people were directly underneath us, we would have been more on it.