Veronika was very accommodating and conscientious. She was friendly and quick to reply every time we needed to get in touch with her before and during our stay. Things we loved: comfy beds and bedding, the AWESOME kitchen and table set, Veronika's attention to detail, the cleanliness of the unit, a welcoming entry way and two doors with deadbolts as you enter, luxurious towels, the coolness of the unit in the midst of 90 degree weather, a fan, night lights with motion sensors, bright lighting, The natural lighting that came through the back door when you opened up the the second door, lots of extras like paper towels, Saran wrap, condiments, coffee for the coffee maker, cleaning supplies, etc. We had our 11 year old son with us and there wasn't a place to lounge and relax as a family other than the beds, so not super kid-friendly.