Holly Jo greeted us warmly upon arrival! She was friendly yet professional. Made us feel right at home and gave us great suggestions for food and entertainment right away. She showed us around the house and let us know that she would be available if we needed her for anything. There were others staying at the house when we arrived and they were welcoming and cordial. The house is so cute! The front two rooms are full of odds and ends that remind me of an antique shop. The house is in a sweet, safe neighborhood with LOTS of restaurants and shops literally a block away. It's a more homey neighborhood which was good for us, but the tourist-y downtown area is not a far walk and a super close drive across the bridge. The perfect distance from the hustle and bustle! Clean, spacious room, nice mattress/bed, good light/air, bathroom down the hall is basic and super clean, charming old house!