We never actually met Hilary but we had a great experience. She was clear and communicated very well with instructions before and upon arrival. She lives in a quaint neighborhood with many food/drink options around. The only thing that bothered us was she has a cat that meowed incessantly in the morning that started around 6am. This could be a one time thing, but as we only stayed one night, we found it a little disruptive. However, overall it was a great experience and we would stay here again.