Gabriella was very responsive and easy to communicate with throughout. I would recommend her place for great value. She provides alot of little amenities to make sure you are comfortable as well. Including great books about the area, wine, coffee, and bagels for the morning. The set up is all very thoughtful of her. She does keep very close track of all of her belongings and what should stay in the apt, so there is no confusion there. The only thing worth noting for guests is that the bed is very soft and has a bit of a divet in the middle. If you need a firmer mattress just be aware of this.