Where to begin? Randal, Chantel & Mackenzie go out of their way to accommodate the guest. From the welcome book with impeccably accurate tips and descriptions of the Portland area (and food!!!!!!), to the touch of niceties throughout the house (makeup wipes & EO soaps and conditioners), this place rocks and makes you feel right at home. It's the little things that make it feel like home, and Randal's place has all the little things. Instructions and tips throughout the house are concise and appreciated. NE Portland felt like home. You won't regret taking in the crisp Portland air from your master balcony.