Steve was so helpful from minute one--letting us store our bags when we arrived early and check in ahead of schedule. It was raining and he was also quick to provide us with umbrellas upon our arrival. The accommodations were perfect and in a great location--we walked everywhere we wanted to go and loved running along the river which was nearby. We especially appreciated the hosts' willingness to help answer questions and offer friendly sightseeing advice during our stay, which was very helpful. Overall, just a great experience for our first visit to Portland.