The house area was unsafe and we were 3 girls, when we reached the place, there was a guy who stood in front of our car and didn’t move and started yelling at us. We had to run from there and drive around for 30 mins to see if the man has left and then make it to the place. I tried calling Jennifer to help us get inside the house, but she didn’t answer. When we finally saw it was safe to enter, the keys didn’t work for the house, and instead of changing locks, Jennifer has instructions to only open it from left and if turned right the door would never open. We only moved it to left and even then the door didn’t open for 1 hour and with that environment and the man already behind us, was extremely scary. Finally Jennifer came to help us and even she couldn’t open her own house with the keys and she had to wake up an existing air bnb guest to open the door for us. When I suggested Jennifer to change locks instead she gave me a long scary look in the eyes, which was equally scary. All the days something or the other was coming out in the house as the house was extremely old and not maintained at all. The rooms were cold and no extra comforters, heater would only work in bathroom and not in rooms. The curtains always came out , the doors wouldn’t lock and come out. The stay was extremely difficult. Therefore I would like to report such unsafe behaviour, environment and broken house. Such incident has made me doubt if even I should book an air bnb in future or not