Please take the time to read the negative reviews. In all the negative reviews I read (after my experience, unfortunately), the common theme was that that hosts do not take responsibility or apologize. They leave passive-aggressive responses instead. I also suggest googling the location after you've booked it to see if you are comfortable with the lack of privacy. This is my 1st bad experience at an Airbnb. It was too cold, noisy & dark. It didn't feel safe, so we checked out after only two hours. I messaged the hosts the following day, hoping to come to some resolution, or to at least understand the lack of care. They didn't respond, and five days later asked us to leave a good review. That's when I asked for a refund, and it went downhill from there. They never took responsibility for the issues or apologized. Keep looking...I'm sure you'll find something better.