This has been beyond the most terrible experience I’ve ever had with an Airbnb host and I’ve booked many before! DO NOT BOOK WITH THIS HOST. Me and my family needed a place to stay last minute for a funeral after ACCIDENTALLY reserving Gabrielles home with wrong dates selected I instantly messaged Gabrielle and let the host know that because like any person grieving I was not in the right mind space and did not realize I had the wrong dates selected I asked if the host could either change my check in date or give me my refund since I was very tight on money after all the funeral expenses my family had just spent but she didn’t want to work with me at all only offered cleaning fee of $160 back, I called Airbnb and they told me it was solely up to the host on refunds and that couldn’t do much besides them trying to convince her to please give me a refund after TWO representatives spoke with her and explained the situation more thoroughly to her she still rejected a refund or change of check in dates even though they told her I was already driving down to Portland. Because of Gabrielle not wanting to cooperate with me in any way our loved ones funeral did not go the way as planned and everything was a disaster. We did not even stay in her home and she still charged us the full payment. Do not book with Gabrielle unless you want a host who has NO HUMAN DECENCY.