I was checking my email the day prior to a visit to Portland for check-In instructions to the Airbnb I booked and I didn’t see any email or messages from the host. I gave Darrick the benefit of the doubt and figured he would let me know the morning of my arrival. Come the day of, I still hadn’t heard back on check-in instructions, so I messaged Darrick right before boarding a 2.5 hour plane to Portland. Upon landing in Portland, I check my inbox again and still nothing. I proceed to calling Darrick directly and all calls went straight to voicemail. My friends and I were left stranded at the airport with nowhere to go. This was the worst Airbnb experience I’ve ever had and it put a damper on the rest of the night. Though it took Airbnb customer service about 3 hours to get us into a hotel room for the night, I’m grateful that they were able to help us out through the entire processs. At the end of it, I still never heard back from Darrick.