Tiffany was very responsive and the check in process was super easy and smooth. We arrived earlier than the afternoon check in time, and we were able to leave our luggage at the unit prior to exploring the town. Same for our last day - we were able to leave our luggage at the unit until 3pm prior to the next guests’ arrival because our flight wasn’t until 5pm. The only issue we had was with the noise one night. Apparently it was homecoming night so the teens were celebrating until the early morning. But it was just one of the four nights we stayed.