From the very first day I inquired about this apartment, Ed has been an excellent communicator. He would answer my questions (and I had several) very quickly and was flexible to adjust my check-out date. Both Kym and Ed are excellent hosts. There was a personal "Welcome Sign" to greet my family, the apartment was clean, nicely decorated and furnished with everything we needed to make our stay feel like home away from home. The best thing of all (besides Kym and Ed) was the neighborhood! An easy walk to a beautiful park and restaurants and it was located near our son's apartment. We even found a trivia night at a local restaurant/bar nearby, which we really enjoyed. We would not hesitate to come back the next time we visit Portland.