What a wonderful stay! My fiancée and I came to celebrate our anniversary... little did we know when we booked that we’d be staying during a snow storm! Valerie was so kind and gracious through the multiple power outages, snow, and ice storms. We spent the entire time in the loft and couldn’t have asked for a better spot to ride out the storm. We had a ton of fun playing games, puzzling, and watching TV while enjoying the awesome amenities (the sauna and hot tub are phenomenal). A five star experience all around. We can’t wait to be back!