While we never actually met Shanna, her communication and description of space and what-to-do upon arrival was speedy and impeccable. As for the space itself, it is truly awesome - my partner and I enjoyed it thoroughly. It's modern; Shanna and partner have gone out of their way to make it ecologically friendly, and the attention to detail (little snacks provided as well as maps, books, etc. about Portland) was exceptional. The space feels very private and is in a great part of Portland - easy to access highway and downtown in minutes. We'd stay again in a second!