Even though we never met in person, Bharti was wonderful! Very responsive and helpful and checked in after a couple of days to make sure I had everything I needed. The place was perfect, super clean, comfortable bed, a very warm gas fireplace, easy parking and all that you need. I was there for a week and was very comfortable. The only thing I would say, and it wasn't a big deal, is that there is an odd order in the back room mostly but she had air freshener which helped. And if you open window for a bit that helped too. I stayed for a week and would stay again. Great reviews from me!