Our elderly parents arrived to stay at their AirBnB the same day as winter ice storm. Worried about if the place would be warm enough for them, we reached out in advance and they did everything they could to reassure us and make sure the place was comfortable. They even put ice melt out before their arrival and turned the heat up to ensure it was warm when they got in. After snow and freezing rain, they had shoveled the path, even though it was Christmas Eve. The communication and level of responsiveness from the owners exceeded our expectations! We highly recommend this place for any one planning to stay in Portland. Montavilla is a also great neighborhood with some of our favorite attractions within walking distance and not too crowded of a scene.