Brandon and Kelli are outstanding in their responsiveness and are very genuine in their efforts to keep guests happy and comfortable. What sold me on the place was the photo of the exterior and having laundry and extra sleeping/eating space for our small family and the house was really perfect for those things. It is a clean, cute place to stay for a trip to Portland! You may consider other options if you are particular about bed linens or towels. Those things met the minimum standard, in my opinion, whereas the kitchen appliances were above the standard.