Jake is friendly and welcoming and really personable. He is very concerned about the welfare and comfort of his Airbnb guests. I mentioned that a toaster would be much appreciated and he went out and bought one for the apartment before we arrived! He is attentive to your needs. He loves Portland and was very helpful in suggesting places to visit and restaurants to try. This was our first experience with an Airbnb stay and it was completely positive. I absolutely recommend Peninsula Haven.