Susan was amazing from the start with great communication all the way to check out. They can be as hands off as you want or answer questions if you need. They have adorable dogs that they rescued and a beautiful house / garden. It was clean, had everything we needed and easy to park. Such a cute, quaint little cottage. And surprisingly quiet for being in the city. So nice to be able to walk around and 2 parks near by for dogs. Lots of shops, bars and restaurants in less than 1 to 5 blocks. BTW- periwinkle means purple house across the street and don't park there for more than 24 hours in the rules. Can't wait to visit again!