The space itself was a 5-star experience, except for a couple issues that dropped it from 5-stars to three.
(1) Heat - when we arrived in late January, it was very cold. We immediately turned up the heat and it worked… for JUST downstairs. We had to literally turn the heat up to 76° or 78° so that the heat would actually warm the upstairs comfortably. This made it way too warm downstairs. When we alerted our hosts about this, they said they weren’t able to get someone to repair this major issue during the entirety of our 4-day stay.
(2) Late Checkout - From the time we booked, we asked for a late checkout due to the time of our flight. The hosts kept saying they would let us know “closer to checkout” in the event someone else wanted to rent the space. Dead season & no one scheduled close to our dates. We were literally asking them EOD every day of our stay until 17 HOURS before departure and they finally authorized a late checkout. Who did they expect to rent in the 18 hours before?