Kate was very helpful, nice, and responsive. She quickly addressed an issue that came up early in my stay. Bed had clean sheets and was very comfortable. Bathroom is newer and shower was nice and hot.

As others stated:
—checkin/checkout was quick and easy
—it is a basement apartment and looks exactly like pictures. Area(s) were also large and spacious
—there was some occasional noise from owners upstairs walking around, but it is very minimal, not prolonged, and never at night or early morning
—there is some traffic noise from outside, but it is to be expected in a city and it usually quiets down at night. If you are talking, watching tv, or otherwise distracted, you may not even notice (especially if you are used to living in a city). So the traffic never bothered me.
—a few people mentioned the place being a bit chilly. There are two space heaters for use. It is an older place so having both on can disrupt circuits, but once the baseboard heat (if needed) was put on (by Kate)the temperature was quite comfy and we only needed one space heater occasionally to knock off the chill. I could see how in summer this would be a nice cool temperature on hot summer days
General
The high traffic areas were neat and relatively clean (bathroom, shower, bedroom, kitchen). I am an admitted neat freak when it comes to staying in hotels and air bnbs. So for me there were some areas that were dusty and could have used more cleaning like the baseboards, corners, and bathroom air vent.