This place is charming, well designed, cozy/homey, and well set up (nice coffee station). The neighborhood is quiet, pretty and an easy walk or short drive to the things that mattered to us (love the Rhododendron Garden nearby). We asked a few questions before we arrived that were never answered but once we checked in there was a quick response to a few problems. Because overall this place met our needs (close to relatives, quiet and comfortable for sleeping, air conditioner in the bedroom for nice sleep and a few important areas were clean enough, we were able to squeak it up to 5 stars overall……but there were some things clearly missed in cleaning that dampened the mood (moldy coffee grounds in coffee maker, used facial tissues in the bedroom trash, recycling bin full of the last guests discards, cooktop not clean and shower floor tile not deeply cleaned in a while (moldy). When I sent photos to the host/owner, they apologized and we were assured that this was not up to their normal cleaning standards but no remedy (like returning to clean) or compensation (like reduced cleaning fee) was offered. One thing I didn’t notice until I got there (should have paid attention to photos), the comfortable queen bed is up against the wall on one side which makes it a little hard to get out of bed in the middle of the night without waking my husband….if that is a common situation for you this might not be a good place to stay unless they arrange the furniture differently. Again the quality and charm of the house and the location are great and hopefully after this feedback they will make sure it’s cleaned better in the future….hosts resolution of problems could use some improving but again, we are all human and life isn’t perfect, there is a learning curve with hosting and each guests experience is different. I’m certain some guests would not have been as bothered by these things as I was.