The place was fine, clean and nice. But the check in process was a pain - they make you check in on a separate webpage, entering in all the same info you already submit to airbnb. Plus the webpage didnt work, so I had to download an app and do it multiple times. Not a big deal, but just an annoying inconvenience when you expect everything to go through airbnb. Also, I asked for an early check in and they wanted to charge me $100... this is a management company you are dealing with, not an actual person so of course the nickle and dime you. Overall the experience was fine but I would have rather stayed somewhere directly managed by the property owner, it is just typically nicer and easier that way.