I booked my stay the night before we needed lodging. I chose Lill's place b/c of the 5 star reviews and the newness of the home. I have a toddler with some notable skin sensitivities which makes me extra careful about cleanliness, as parents with children with allergies can imagine. I'll rate on 3 fronts: 1) The Place, 2) Cleanliness, and 3) Lill's customer service. Lill revealed two very different sides of her personality during our stay. She was business like in the beginning: We had a lot of questions for her (mainly b/c of our toddler's allergies). Where we ran into the "other" side of Lill was when we communicated the "yellow spot" on the toilet. We literally communicated "there is a spot on your toilet that she might want to be aware of for the future". She reacted pretty negatively, and from that text forward, her business-like style turned into emotional aggressive language that bordered a bit on scary. Our recommendation is if you rent her place, only say nice things. Deal with the rest. 1) The place: 5 stars! It is modern and about 2-years new, so it did not have any smells that a vintage location might have. Kitchen is well-stocked (some of it is leftovers from former lodgers, so please check due-dates etc as some have expired.) 2) Cleanliness: 2.5 stars! We arrived around 930pm. On appearance the place looked very clean as the carpet still had vacuum marks on it. However, if you take one-click down, we saw: - Bathrooms: Not quite clean, if you look beyond the surface. On the downstairs bathroom, the underneath of the toilet seat had some dark yellow spots in different areas - Upstairs Tub: We only used the tub in the upstairs floor, to bathe my toddler. My wife found some brown short curly hair stuck to the drain. She wanted to be extra careful b/c of my sons allergies and washed the tub. - Master Bedsheets: had that same brown curly hair stuck to the middle of the bed. My wife washed the sheets. - Towels: A few had make-up/foundation on the corners, so my wife washed the towels. - Refrigerator: Didn't look like the fridge was cleaned. There were sticky things on the trays. So why and how did we notice these things? Perhaps we have good eyes or perhaps hair and make-up tend to stand out. Our hypothesis is that b/c it was such a quick turnaround from Lill to allow us to rent her place, that she probably had to clean the place faster than she normally does. So we may just have had an outlier scenario. The only other hypothesis I'll add to this Cleanliness analysis is that Lill asks her tenants to do a load of laundry before leaving the premises. Perhaps the last tenants didn't do that load of laundry, and they left the place looking tidy enough so the bedsheets and towels used may not have made it into the...