Pamela was very nice. She greeted us upon arrival and gave us a tour. She has many helpful travel and Portland/Pacific NW materials. It was such a great location, very easy to get from airport to house. Pamela had some helpful maps and pointed us to some great locations of interest. The entrance to the suite is from the side of the house, and actually enters first into a little garage. Pamela let us store our bikes here. It was a great trip to Portland and Pamela's suite was the perfect base for a great week.