Airbnb was fine for the two nights we needed it. But the very first night the toilet and the drains started overflowing and we tried to message shaun many times on what to do because the water wouldn’t stop and the floors were getting flooded. The whole situation from him finally responding and getting someone to come and help took 2 hours. Aside from that his communication the following days were fast. He did refund the first night because of what happened!