Our overall stay was great! The place is well located and close to Division St neighborhood and Hawthorne St. It's a relatively quiet area, the basement apartment itself is super clean, spacious and comfortable. The check in and check out process is straightforward and easy to do. The bed was really comfortable too. Would have given five stars, but gave four because there was an issue with the heater that wasn't resolved while we were there for our two-day stay.