We felt very welcome. Brandi made sure that we were comfortable and accommodated to our needs. She was also very knowledgable about the area and someone to turn to if we got lost or bored. The room was cozy and the beds were quite comfortable. The heater was also a good bonus for those rainy nights. If you don't have a car, it becomes a bit of a hike up some steep hills to get to this place. There is a bus that takes you a portion of the way up or down, but it only runs on weekdays so it wasn't much help on our trip. Once you reach the top, however, you're greeted with beautiful sights of the city. The whole area is full of natural beauty, too, and there is even a Japanese garden and zoo nearby. All in all, we were quite satisfied.