I stayed at Randal's place for a quiet, long weekend getaway from Seattle. It's such a well-designed, welcoming, airy space. Dimmers on nearly all the light switches (love that!), gas stove in a nice and well-appointed kitchen, and a very comfortable bed. Easy access to a bunch of restaurants, bars, and cool neighborhoods. Without traffic, downtown was only about 10 minutes away by car; lot of great places to check out closer than that, though!
I didn't have any problems at all during my stay, but Chantel and Mackenzie reached out a couple of times just to check in and also to remind me of the check-out policies. I don't doubt that any issues would be addressed promptly.
In short: highly recommended, great hosts, great place, would love to stay here again!