Communication was great, which was super helpful during our trip. The location is perfect. The neighborhood is lovely and near a great coffee shop, food trucks, and Biketown racks. There is a ton of information and recommendations available in the kitchen and guidebook. The personal touches from light switches to decor was great. We loved the rainy evenings by the fireplace. One downside was the shower curtain around the claw foot tub became clingy during the shower (not sure why). Our time in Portland was wonderful. Thank you!