Heidi was very responsive. She provided hot water kettle based on our ask before we arrived. The rooms are exactly the same as the photos. The room includes machine to make coffee, tea and hot chocolate. Heidi provided clear instructions for check in and check out. Overall we had a great experience with the host.
For the room like other reviews, we heard noises from upstairs for people walking but that was okay, not too terrible. We also heard noise from the bar across the street when people drank and laughed loudly until 2 am (We resolved this issue by playing white noise music to let us sleep). But if you are light sleepers you might want to consider it. ( We stayed for two nights and only one night's bar customers were loud)