We booked here, found out there was no air conditioning during the heat wave, and had to move because they didn't have fans or anything. They said they'd cancel the booking and never did nor refunded us. Then we reached out about some medication that was left and super important and STILL haven't got a response. Now they are questioning when we cancelled and asking how our stay was like they have no clue or too many people in the office and not communicating. Total unorganized shit show.