I never actually met Janette in person, but she was always very kind and communicative in our messages. Check-in was a breeze (there's a private entrance and gate code). When we got there, there was a plate of cookies and a note celebrating National Cookie Day, which was so sweet! The space itself was incredibly clean, cozy, and felt like home for the short time we were there. I very much appreciated the coffee and french press. :) It's also in an awesome location if you plan to hit up Divison or Hawthorne at all. Parking was never an issue around that area for the ~3 days that we had a car rented. Personally, the noise on weekday mornings from her kiddos getting ready for school really didn't bother me or my boyfriend much. I'd definitely consider Janette's place for any of my future visits to Portland!