House was littered with pet hair and other debris. Host offered to come clean the house after we had already arrived, to which we declined considering my wife and I get a two day trip every six months to have our own privacy, we do not want a random person cleaning the house while we are there sitting on the couch. After filing a cleanliness report, Host claimed that the obvious pet hairs were actually mop brush debris. Fortunately Airbnb saw the photos and immediately sided with us, and refunded most of the stay. After all was done, I had a great call with one of the employees at ITrip, in which they admitted fault and apologized for my experience, which I appreciated. This is a great house and a great location, but the mess combined with the gaslighting response and denial of the conditions of the house made it my worst Airbnb experience ever.