We were very pleased with this stay at the Portlandia Pad. Before our arrival, Sarah was very communicative, with prompt and helpful responses. After the initial agreement, I needed to add an additional day but the website wouldn't let me add select just one day. I contacted Sarah and she promptly enabled me to adjust the rent period. When we arrived, the place was spotlessly clean and very appealing. My wife can be hard to please with hotels and AirBnB, but even she admitted that the place was clean and stylish and cool. The place had everything we expected. The location is great - quiet area, free street parking, interesting houses and tree-lined streets, plenty of restaurants and bars just a short walk away.
The only down side was that the windows face east and the window coverings didn't keep out the light very well, so the morning sun blazed in and it was hard to sleep in. This issue is the reason that I said our overall experience was "good" instead of "great." However, even this turned out well. As we were leaving I happened to run into Sarah's husband and mentioned the problem to him. Two days later Sarah emailed me, thanked me for the information, and let me know that she had already put up heavier, velvet curtains that will block out the light. That's a quick and very positive response in my book. So I really liked the place and really liked the landlords. Hope to stay there again.