Michele was quick to respond to any questions I had prior to staying. My husband and I did not require any assistance while I stayed at the laurelhurst loft. Check in was simple and convenient. Location is good and close to downtown. We had no problem finding parking close, but do be ready for a crowded road as many people park on the street. The only thing that I didn't love was the window air conditioning. We didn't need to use the air, but since it's a window unit, it can seem a bit noisy for someone who is a light sleeper like me. Having garbage day and some construction going on nearby made it a bit difficult to sleep in.
Other than that small detail, this place is great to stay in - a comfortable bed, plenty of room, very clean, and an overall welcoming atmosphere.