My friend Molly and I were on a road trip and our car broke down 30 minutes outside of Portland as the sun was setting. We were able to book Heidi's apartment instantly, which was a huge relief. The instructions on how to enter were straightforward and easy -- there was no contact needed, the whole process was seamless. The apartment itself is clean and simple, exactly what we needed for a one night stay. It's in a great neighborhood, close to lots of great food and coffee!