Jeff was super responsive and the house was very clean. Jeff was out of town but my only complaint (and I could've brought this up with the host) is that the sheets and bed were very uncomfortable. The mattress was squeaky and felt like low quality, and the sheets were old jersey sandpaper grain. I mostly got this place for a comfy spot to sleep, and found the bed and linens wanting. A pretty affordable upgrade to make, hope Jeff makes it.