It was unfortunate that our stay was not consistent with the positive reviews and great experiences that so many have had at this apartment. After looking through the reviews it appears that some others have also had similar issues that we did, which I will list below. However, I'll start with the pros:
Pros:
- The apartment is an adorably charming space with lots of natural light.
- The photos are very representative of what the space actually looks like, except for the bathroom (more on that later). It's in a really great location, there's lots to do nearby.
- Check-in was very easy and Jordan was quick to reply.
Cons:
-The apartment was dirty. Lip-marks and fingerprints on the glasses, dirty silverware and plates, there was hair throughout the floor of the entire apartment, as well as in the tub and all of the dresser drawers. There was still garbage in the cans from the previous renters. It was pretty clear that nobody had been there to clean the place, or at the very least did a very rushed and poor job.
- The water pressure in the shower is so low that it's essentially unusable. The only way for us to bathe in that shower was to fill up mugs of water using the faucet and pour them over ourselves. We contacted Jordan about the issue, he suggested a fix that we already tried (adjusting the dial on the shower head) which didn't work, then thoughtfully offered to come over and fix it while we were out. While we appreciated the gesture, we returned to see that he had adjusted the knob in the same manner he suggested which didn't fix the issue. We then asked if he could fix it further, possibly by replacing the shower head, as well as detailing our cleanliness concerns. He stated that there was nothing he could do about the shower and that the best he could do is shorten our stay and reimburse us for the remainder of the trip, which left us without housing for the remaining 4 nights of our stay.
Ultimately, the stay could have been fantastic if the shower head was replaced and the apartment was deep-cleaned prior to our arrival, or if our concerns were met with a more accommodating and thoughtful response.