We unexpectedly needed a last minute stay in Portland and Max was very responsive when we requested our day-of booking. The instructions to enter were easy to follow and it was nice to have a parking spot by the house. Unfortunately, the AC unit was disassembled and wasn’t functioning properly, which made the temperature pretty unbearable due to the heat wave that was occurring. The weather was totally out of Max’s control, but he was pretty dismissive when we presented our concerns, which felt pretty bad. Otherwise, the place was as advertised.