Tamara was available to help us if needed but completely respected our privacy. She introduced herself when we arrived and brought us some coffee. This is a wonderful place and as charming as it looks on the website. It had everything we needed and more. It was very quiet with a very comfortable bed to we were able to enjoy wonderful sleeps each night. The neighborhood was very convenient for us with lots of shops and restaurants nearby and we felt very safe at all times. I would highly recommend this apartment to anyone wishing to visit Portland.