Do whatever you can to skip Vacasa customer service and get into direct contact with the actual in-area hosts who are a delight! Took me 2 hours of half-reading bot-like employees giving me the runaround before me making a joke resulted in them connecting me to the host that fixed my problem in literally 5 minutes. Once I bypassed Vacasa corp, the place was a legit dream. Loved it. Close to everything, so cozy, the tub was awesome and deep. I got it for the tub. The tub didn’t disappoint. And the vibe was honestly great. I want to come back from Jan 2-Apr 1st if Vacasa (or the hosts… call me hahah) want to cut me a deal for a longer stay, I’d be happy to stay there again 🥰