There was a property manager. Probably caught her at a bad moment, she seemed a little irritated to have to deal with question of how to get in when I called. She had sent info to my e-mail but we'd been traveling all day hadn't had access to computer. She quickly said she'd send a text to my phone. All was easy after that. Never saw Brandi but place was clean and lovely, tho quite small. The view was lovely. Easy to find with a GPS system.