We arrived before Brad and Becca came home from work. We opened the lock box and obtained the key to their home, letting ourselves in. We were greeted by their sweet kitty who was friendly but did not stick around. Brad and Becca had chocolates waiting for us on either side of the bed. A list of available items kept in the closet, as well as the wifi connection information was readily available. Once Brad and Becca arrived they were were very welcoming but did not intrude. A creative, fun map of Portland created by Brad was suspended on a wall. It was really helpful! We slept great, the shower was great and I was able to make a delicious cup of coffe every morning. Brad and Becca were off to work so my daughter and I had the kitchen to ourselves. Oh, they also have a wonderful dog too! He came in to say hello a few times but otherwise stayed away. I would definately rent from Brad and Becca again. :)