Jacek was totally available to us the two times I reached out to him via cell. Though we did not meet him, he was friendly and helpful. The place was in an amazing, very walkable and trendy location. We barely spent any time inside the apartment, which is in a house with six other apartments. When the people above us began to blast their music in the middle of the night, I called Jacek and he was VERY apologetic and asked the neighbors to turn it down right away. My husband and I were able to get right back to sleep. The place was clean and comfortable. We would definitely stay again. Far and away the best airbnb host we've had. Thanks Jacek!