My stay was OK. The worst things about it was the check in process & noise level. The check in process was a nightmare because you must take a photo of your ID in order to get into your place. But the check im website was incompatible with my Android. I tried about 6 times before giving up & calling to see if theres anyother way to check in (email photo, video call, on site check, etc). The customer service told me no & if i couldnt complete set up, I could not get into my place. I asked if i could talk to a supervisor or tech team & she said she was the supervisor & tech team was being unresponsive & I was the only one with this issue.
The doors & walls are very thin and I could hear a lot of noise from my neighbors.
The best things about this stay was the location & the cleanliness. However, I was bummed there was no complimentary cleaning service during my stay. This is a really good budget stay, but if you want a hassle free, easy stay, just get a hotel or an Air bnb that doesn't have a glitchy check in process.