It was very easy to communicate with Jody as far as planning, checking in and out, etc. She was accessible and yet gave us the space we needed. As far as physical space, there was more than I expected. The location was perfect for us as my daughter was going to a nearby school. One thing I had to get used to was the floors as it would creek when we'd walk. After a couple of days, I just got used to it. I would return again.