We really enjoyed our stay, the issues we had were subjective/personal preference things. We really appreciated the follow from Arlene. During our booking, we initially anticipated an early arrival however, our plans changed and that did not happen but, we were pleasantly surprised to receive a note to follow up and, on the day of our arrival, we receive a phone call to confirm our arrival. Arlene was very responsive to the couple of things we contacted her about during out stay.