I met Ryan when I arrived and their girls when they brought up shower supplies. Ryan was really nice and the girls were sweet. Never saw Ariel during my stay. It works more as a place to sleep but not really to hang out in my opinion but I was there for business so worked for me. The walk to the unit is a bit further than I anticipated (which wouldn't have been bad except it was raining when I arrived which meant carrying luggage through the rain). All in all it was good for the value and served its purpose for me.