There is a (not small) cleaning fee... and she asked for me to collect the trash and wash the dishes (among other things) but there was no dish sponge! Or anyway to wash the dishes...And some guy came trying to open the door, basically giving me a mild heart attack at the sound of the lock trying to open, but he worked for her and needed to change the stove top burner rings so I let him in and then he said they were fine and it was just startling and strange.