I checked out 11 days into a 30 day reservation because they were wanted signs on the elevator and on the doors and windows were broken in the stairwell. I messaged the host, told him I was checking out early told him why and ask for a refund for the remainder of the stay. The host asked wine what they could do and I told them. They proceeded to ignore me and messaged me at the end of the reservation asking for a review. I asked them about my refund and I was told that even though they responded since I didn’t request it through their technological channels they would not be refunding my money.