Ann is a wonderful hostess! She responded to all my questions/messages very quickly, and went out of her way to make sure my sister and I were comfortable. We loved the personal touches which included: a directory of local eateries, shopping venues, and places to visit; the assortment of teas and electric tea kettle in the kitchen area; the beautiful shampoos and soap as well as spare feminine products in the bathroom; access to a washer and dryer; and the lovely home-made hibiscus tea Ann made for us when we were struggling with colds/sore throat. The location/neighborhood is also ideal: close to bus-lines and within walking distance to markets, restaurants and little shops but at the same time quiet and residential, with lovely walks along quiet streets with yards bursting with blooms/personality.