Before we arrived we checked to find any information in regards to parking. We did not, so naturally we parked in the driveway only to end up stuck due to lack of road prep for the snow. We were stuck trying to get into the unprepped driveway for a half an hour while the people on the property, who we were unaware were not the host at the time, did nothing but point out where a shovel was and then later nearly hit our car while trying to move theirs. Thankfully with the help from their very kind neighbor we were able to partially get into the driveway. When I went to message the host. Bailey, about what had happened, he continuously gaslit me and completely ignored and disregarded what I was trying to explain to him. He continuously made excuses about how either the maintenance had canceled or how the city does not plow their roads. We were arriving from Seattle where they also do not plow their roads, and made it down effortlessly in a 2 wheel drive and only had complications with the driveway.We had given them 3 hours in advance, an hour more than what they asked for, for them to be prepared for our arrival; and would have given them plenty of time to prep the driveway or any form of street parking. Also in regards to the ability to the maintenance not being able to arrive, the host (not wearing masks, mind you) had been able to arrive only to provide very minimal support. They had also implied that the location had been vacant, and thrust added to why maintenance was not able to arrive, but when we went to use the washing machine, we noticed it had been recently used. The host Amy and Bailey did not inform us that they were off site until I had made my first complaint and the people who belonged to the property did not help in the slightest and when it came to check out the gentleman of the house had come to our glass sliding door without notice while I was undressed.The host were quick to responding to our complaint, however they behaved very immaturely and disrespectful. Overall the town was sweet, we ate great food, and we encountered very kind and helpful neighbors when the hosts were not. It's a shame that the hosts had behaved the way they did, for we would have enjoyed our stay for our Valentine's trip much more than we did.