This listing was below expectation.
I alerted the host to multiple issues that need improvement.
The photos make the listing look much brighter/fresher/cleaner.
- First, be aware there are two flights of narrow stairs. Do not book if you have a disabled or elderly person with you (which we did).
- There are birds nesting in the walls of the bedroom I slept in. Expect loud scratching noises at night when you’re trying to sleep!
- The bedroom temperatures are difficult to manage.
- No screens on windows.
- No curtains on bedroom windows, only blinds, so the street lights shine into the rooms at night.
- No Brita, filtered drinking water system or bottled water provided.
- On check out, discovered the fridge to be broken and all of our food was spoiled! Ice is melted in freezer. The host said she would issue a partial refund for our spoiled food, which did not happen.
- Knobs missing for lights in a few places. I saw in the reviews another guest noticed this and it has not been addressed.
- Main bedroom overhead light defunct.
- The beds are foam, not firm, not comfortable for my mom or myself.
- Communication with the host was strange. She requested I send her photos of the issues I found. I believe she is not familiar with this listing or she has multiple people managing the correspondence.
- My teenager had a period accident in the bed so I notified the host and asked how she would like me to handle it. She asked me to explain what I meant and to send her a picture of the blood! Her only response was that there is no laundry machine in the unit. She did not offer fresh bedding. I went to the grocery to buy supplies to hand wash the sheets before I left.
- Supplies like coffee creamer and chalk for the chalkboard were not stocked. Host did have someone deliver them.
PROS:
- The shower pressure is fine, bathtub holds water. Water gets hot quickly.
- Overall, the only main benefit of this space is the walking distance to shops, food and grocery.
- The host was concerned about providing a 5 star experience but overall this was 3.5/4 stars.