-- Before booking, host asked for 2 required documents. Who is coming, purpose, etc., and the picture of who is staying. I found these requirements to be under privacy invasion! This may not work well with other guest and they may look somewhere else. If the host has clearly mentioned what is allowed and not and the guest has accepted those terms and has paid what was asked, then why guest need to give any extra details? Specially pictures?
-- According to the host's rules we were supposed to get lockbox key code 30 mins prior to the check-in time. Check-in time was 3 PM. My flight landed at PDX after 7 PM and the code was still not sent. I messaged the host and only then the code was sent. Host should do exactly what they have mentioned and should not put guest under any extra stress specially if guest has already paid for the entire day.
-- It was a very hot day at Portland when we arrived. This room is upstairs pretty much in the attic. Gets a lot of heat from outside than downstairs for obvious reasons. When we entered the room it was scorching hot and unbearable. Host has only left 2 fans on prior to our arriving. Host knew it will be hot and those fans will not work yet air condition was not turned on. I am pretty sure this was to save more money for the host but why is that if guest has paid full amount for that day? Host should use common sense and turn AC or heater on prior to the guest arrival if it will be one of those days.
-- Host should provide a ready to use USB charging cable for Apple and Android cellphone devices to provide more convenient to the guest. These cables are not expensive but very useful in the event guest forgot to bring their own.
-- There is a small and old ceiling fan that is basically useless. Barely gives air and not sure why host is not replacing it with something useful.
-- There is a small clock in the room that has no battery! What is the point of putting such a useless clock then? There are 2 light holders in the bathroom but only 1 one of them has a bulb. Why not on both of them for more light?
-- There is a shared kitchen that has everything but you have to go downstairs to access it. Imagine you are waking up in the middle of the night and need something from the kitchen like water, etc.? You have to go all the way down to get basic stuff. I highly suggest host to have a small microwave and refrigerator in the room for guest convenient.
-- Every rental accommodations has a pen/pencil and a notepad in the room to write something. I didn't see any such thing here. I highly suggest the host to put a pen/pencil and a notepad in the room for the guest.
-- Host has put a "house manual/rules" in the room that is generic and some of it doesn't apply to this upstairs room. For example; it says there are 3 knobs in the shower where as the shower has only 2 knobs!
-- Only 2 shower towels and 1 small towel was provided for our entire 4 days stay. Quantities and types of towels should be listed so guest can bring their on as needed. I think host should provide more towels specially if the guest are staying for longer days.
-- Shared kitchen has everything but it was messy. Things were everywhere and not organized. I found a used medicine cup, host's receipt, glasses, and other personal stuff on the kitchen counter that should not be there.
-- Host doesn't want the guest to lock upstairs room so there is no lock on purpose. In fact, the door doesn't even fully closed. To get to the room guest has to go through the other door that leads them to the upstairs and this door has a lock. Some guest might feel uncomfortable with only one lock downstairs and no lock for their actual room. This might give unsafe feeling specially at night. I highly suggest host to install at least a door chain type of lock that can be locked only from inside. This way guest can lock it from inside whenever they are there and there will be no issue for the host that someone will lock it from outside.
-- Host has provided shampoo, conditioner, and a body wash, but they were all oversized bottles that were left on the floor since it does not fit the small shower caddy. Since the bottles were on the floor it was a huge inconvenient for us to bend down every few minutes and use it. After this discomfort I asked the host for a shower bar. Even though we were told to ask if we need anything on the first day, host's response on the message regarding this issue was rude and unfriendly. Host went into details of how it was never a problem and that everything was provided according to the listing. I found this response to be very inappropriate specially since I just ask for it and was not even arguing. Just because no one has previously complained and the setup has worked everytime doesn't mean that the same thing will work with every one. Host should be open to changes and feedback. Shower bars are not even expensive so need to be rude and unhelpful.
-- After we left, I received multiple messages from the host regarding how we have "taken" all the tea bags that was left in the room. I was also harassed that since we have taken all the tea bags that there will be extra charges for it!
First of all, I was so shocked that host got so upset about something so