I wrote to Carol with my concerns and she did not answer within 72 hours, so I am forced to leave a bad review. Here is what I sent Carol and I feel it describes our situation:
“Hi Carol. I hope you had a lovely Thanksgiving. I wanted to send you this message yesterday but figured I would let you enjoy the holiday peacefully.
I’m not sure where to begin. I was not happy about my stay at your Airbnb. When I arrived, I read through the binder and noticed it said there were quiet hours. I read the listing thoroughly a bunch of times after you messaged me, and no where on the actual listing did it say that there are requested quiet hours. Had I known, I would have booked somewhere else.
Not only that, but a HUGE selling point of booking this Airbnb was the bar, and to say we were disappointed in the condition and cleanliness of the bar is an understatement. There is A LOT of gum stuck under the bar, and judging by the state of the gum, it has been there for quite some time. In addition, we noticed that the bar sink had some questionable contents in it, and the water did not turn on. In fact, the handle came off when we tried to turn the water on. When we went to use the provided bar glassware, there were some dead gnats in several of the shot glasses. Not only that, but the floor of the bar was very dirty and when we swept the floor, there was a pile of debris that we cleaned up. When we eventually ran dishes through the dishwasher, we realized some of the glassware looked better now than it had when we used it.
It is very apparent that that bar has not been used or thoroughly cleaned in quite some time, and to say we were disappointed is an understatement. We ended up using the kitchen to cook our Thanksgiving meals and transported everything back to my place, when we had every intention of having a nice dinner in your Airbnb.
Not only did we feel like we were misled in the listing, we feel like we didn’t get our monies worth. We paid $300+ for a home with a dirty bar and quiet hours that were not in the original listing.”
No response. I’m not sure how this place is a superhost with so many positive reviews. If you are in your late 20s/early 30s, think about booking elsewhere.