Great location to Division/Hawthorn shops and restaurants. Comfy beds. Bedrooms are a bit on the small side, but plenty of room to stretch out in living room. We were a bit concerned about the prolonged barking in the apartment below when we first arrived, but once the dog heard us coming and going a few times, it settled down quickly. Would not recommend for people who don't have furry friends. Never met Jennifer but she immediate responded to our messages, so no problems communicating with her.