Patty was lovely & the space is nice. However, 10 minutes before the 4pm check in i got a message from Sydney (i’m assuming she handles the property/rental management?) saying that our room had not yet been cleaned and would not be ready for an hour to an hour and a half. she only offered for us to drop our bags—didn’t offer any other accommodations or apology. she came off very rude and apathetic. only other complaint is that when i went to use the jacuzzi jets they kicked up a lot of brown debris like they had not been cleaned properly and i was already in the tub so it got all over me.