The apartment was accurate picture wise and close to many locations. I did expect it to be cleaner. All the floors were dirty, especially the bathroom floor. The microwave was really dirty, I cleaned it myself! The shower had hair and a moldy curtain. It was just filthy. The entire place had a weird smell. I would expect for all of this to be clean as this is why we pay a cleaning fee. If your trying to get a good sleep, be aware there are loud footsteps late at night and early morning. From my experience Jessica was very unresponsive. I messaged one question the day we arrived, we left her apartment after our a five day stay and I never received a response. To me cleanliness is very important, if all the issues would be taken care of this would of been a better rating.