You are absolutely getting what you see and read on the site. It’s no exaggeration to say it is immaculate, and it is beautifully appointed. We had little reason to contact Camron, but he responded immediately when we did. The bed is great. Of course that’s a matter of personal preference, but we are 68 and 76 years old and found it very comfortable. This will always be our first choice when we return to visit the area.