Steven met us and was extremely helpful and informative. He provided us with wonderful recommendations in his neighborhood guide. The room was exactly as pictured. It was comfortable and clean and large. The bed was awesome, and it was good to have air conditioning: something rare in Portland. The amenities, such as cookies, local coffee, soaps and shampoos were great! The location is the heart of the Pearl: you won't need a car to see the city from this location. We will definitely stay here again!