The staff at Hotel Lucia were unbelievable! We came in early to drop off our bags and they were able to check us in to our room over 2 hours early. Also, when we were leaving, our Uber cancelled on us and the Hotel staff worked with us and called us a cab at 5am so we could still get to the airport on time. In addition, the hotel itself was beautiful and we loved our room. I would highly recommend this hotel to anyone staying in Portland!