Although we didn't meet Scott till the day after we arrived, everything was perfect when we got there. The apartment was beautifully appointed and every need was anticipated. The website pictures were truly accurate and met my expectations. Especially loved having the bikes (with lock and helmets) ready for us to use. Bedding was very comfortable. I noticed that there were even ear plugs available since the unit is on a somewhat busy corner. However, they were not needed as this is really a residential area. We will definitely stay here again!