Jennifer sent us clear instructions for check-in, and we had no problem finding the room. The room was in the basement, but had good lightings and was very clean and well-maintained. We had some issue connecting to the WiFi, but Jennifer did her best to help and offered a refund when things didn't work out. Other guests at the place had no problem with WiFi so that was probably just an isolated event. I would recommend Jennifer's place to anyone visiting Portland.