Mary Beth was very responsive during the entire process and was there to greet us when we arrived. The loft was absolutely beautiful-just as pictured-with lots of natural light and immaculately clean. There were fresh coffee beans ready for us to grind and brew. The bed was comfortable. The loft is situated over the hosts living quarters, but felt very private-(with our own entrance). We didn't see or hear them during our stay. The neighborhood is very safe, trendy & hip - and the loft is situated perfectly on a residential street but only a few blocks from a wide variety of restaurants, shops & Whole Foods. We loved staying here.