This rental was very nice, fairly new and spacious and very clean. We were comfortable and it was a great location to lots of local amenities. It was easy checking in as well. The only issue I experienced was with the company/group that owns/books this place in that prior to coming out to Portland for our trip there was a state of emergency in Portland due to snow and ice storm. We didn't think we'd be able to fly in and even get to the location. I was coming out with my kids to visit my 46 year old brother who is terminally ill with brain cancer. This was a very expensive trip for my family, as we live in Boston. I wanted to move the dates due to weather and this company I booked with would not give me any flexibility to rebook for another date, I would have lost all the money. They were not compassionate at all about my circumstances, they just kept telling me "I'm sorry but there's nothing we can do about it".