Stephanie was easy to work with and communicative. I had a question upon arrival that she immediately responded to. The house was nice and spacious, and it's in a beautiful neighborhood. We really enjoyed walking to Laurelhurst Park and hanging out there. Also very well centered in the city for getting around. The cat situation was definitely a bit more involved than the listing suggests. They can't go outside but want to and we were kind of stressed the whole time about losing their cats. Also, while the house was clean, it is definitely a cat house. If you have any allergies or think cats are in any way gross, don't stay here. Also if staying for longer than 2 nights they suggest you change the litter box and stuff like that, so heads up. Overall, it's a very nice house.