I did get what I signed up for, a great Portland experience! The stay itself offered the basic amenities that I expected and was able to use for myself and my family. It was hard, however, when trying to get things set up for my infant. I did let Kaleigh know that I was bringing an infant and was hoping she would respond about having a crib or pack N play available, but she never got back to me. Even when messaging about how to check out and help with cleaning she never got back to me. I was disappointed to see that she never responded to any of my questions even during the stay when I asked about problems with the dishwasher, but she did send the expected automated messages about checking in and out. So, overall, I got what I paid for but not what was advertised. Would do again for Portland and only adults, but was very difficult when trying to have my baby sleep safely. Would recommend for only adult trips or perhaps with older children.