Check in:
We were greeted by Tim with a smooth checkin. Tim was friendly, met us at the property and walked us through the apartment.
The Bad:
We were very disappointed to find out at checkin that the bathroom sink was not useable. It had tape inside of it as it was cracked and the water was not hooked up. This was a huge burden as every time you used the washroom, you would have to go out to the kitchen sink to wash your hands. Brushing your teeth had to be done in the kitchen to use the sink as well.
(This was not mentioned in the booking or prior to our arrival).
At checkin we noticed a STRONG odour of smoke emanating from the bathroom. I assume that someone would use the bathroom to smoke excessively inside of. The smell was so strong that we had to keep the bathroom door closed at all times, otherwise the smell would spread to the rest of the apartment. I messaged the host about this smell the same day but did not get a reply.
If I knew the sink was broken and not useable I would not have booked this stay.
The freezer was full with frozen food. The closet and drawers in the bathroom were filled with Mens clothing. Making it appear this stay was just listed last minute to make income.
Of note, Air B&B did refund us 30% of our total nightly stays.
Positives: good location, lots of free street parking, new building, cold AC and Wi Fi.
Did not get any communication from the host after the initial check in. We were not even given checkout instructions.
I found this odd as Tim appeared to be very friendly and helpful at the first meet during check in.