Ashley is very friendly, like she mentions she is an early riser, but she is not loud at all, I was able to sleep through the noises. The bed and pillows are clean and very comfortable, the bathroom is clean, the animals are very loving and sweet they both got along with my dogs. The location was almost perfect, right off of Division which has LOTS of restaurants and places that are walking distance. Not too many places to put your belongings if you are staying for a while, other than that the place is nice.