Interactions were quick! If you had a question, either Rob or Sylvia will be there with a reply. The place was clean, comfortable, and amazing to be in! It's filled with everything you need if you wanted to cook, have coffee in the morning, or just relax up in the loft. It was set up to make you feel at home and never want to leave the place. It also has a hot tub that is peaceful to enjoy your night after a long day. Definitely would stay here again In the future!