I have used Airbnb on a number of occasions and this is the first time I have had an experience such as this.
First the good, the space is large enough to accommodate a number of people and the location is near shops and restaurants within just a couple
of minutes walk.
Now the bad, and I am hesitant to write this as I know this is his place of business and I don’t want to jeopardize his livelihood but I don’t want anyone else to go through what we went through.
The space was dirty. I didn’t take pictures, but wish I had as it ranged from a dirty refrigerator, backed up bathtub, dirty windows, and carpets that were stained and dirty. The bedding had random stains and dirt on them. The window shades were fragile, ripped and dirty. In addition there were many lights out in the location as well.
He didn’t have basic amenities for guests such as creamer and sugar for coffee.
I reached out privately to discuss with the host to find out if he could take something off my bill for the inconvenience, I only asked for a partial refund and not the total amount. However, he said that I should have told him while I was there. It is true that I could have contacted him but we only stayed in the site for one night and it would have interrupted our stay to contact the host and get the site cleaned while we were there. I feel that the place should have been sparking clean before we arrived in order for me to be able to relax and enjoy our stay instead of contacting the owner and waiting for them to show them all the things wrong and then clean up something that should have been clean in the first place.