Heidi and Gene were wonderful hosts. We had several email communications before our arrival, and Gene showed us the suite when we got there, although or flight arrived quite late. The space is lovely, immaculate, and stocked with any imaginable necessity, plus chocolate, cookies, gum and some terrific Oregon wine. We cooked some meals there and went out for some meals, utilizing the suggestions in Heidi and Gene's Guidebook. We were in Portland to visit our son and were out a lot, so we didn't have a chance to visit at any length with Heidi and Gene. However, we did communicate via email and received immediate responses. We highly recommend the space and would stay again. During the 4 nights we stayed there, it was our home away from home.