Jennifer was very nice but I don't think she was as forward with me as I would have liked. There were snacks for us at the studio which was awesome. I just wish she had let me know I would have to walk down the street to take my service dog to relieve himself before I booked my stay. This was a difficult task for me especially with the extreme heat. Some ants also made their way into my luggage to infiltrate my sealed dog treats the first night. No AC in the unit, so even with following her tips to stay cool I sweated through the night. The internet cut out a few times while watching Hulu. She asked me right before check in to clean up my dog's fur before checking out. She also left a list of chores for us to do prior to checking out that I didn't even notice until last minute. We spent our last hour frantically cleaning. I think for the money it's worth it, but I would have chosen something else had I known about the lack of yard and AC.