The property was very nice. French doors off the front porch brought you into an open living/dining room/kitchen area. The bedrooms were nicely appointed with comfortable beds (although it would have been helpful to have bedside lamps in both the bedrooms) and the bathrooms had nice towels. The ensuite bathroom had handy hooks on the door. The other bathroom could have used some. The location of the property was nice too, on a quiet tree-lined street with trendy restaurants right around the corner.
The main problem was that the unit had not been cleaned in what appeared to be a long time. The beds had fresh sheets and the bathrooms had clean towels, but the floors had dust and crumbs and used band-aids and Bobby pins and clumps of hair here and there. The refrigerator had not been cleaned out and neither had the shelves in the medicine cabinets. It was very unpleasant and we ended up having to spend a lot of our vacation time documenting the issues and dealing with the owner about them; the owner initially was defensive and went on the offense, claiming that she wasn’t used to dealing with this kind of a problem, and that mistakes happen. This communication took place entirely through texts as the owner never answered her phone or called us. Eventually we agreed on a solution, but it certainly was an unpleasant process. It was clear to us that the owner wasn’t too involved supervising the cleaning process and didn’t like hearing about the problem.