Our check in was super smooth - we followed the step by step instructions with pictures in the app, which were very helpful. Cherice and Michaela were communicative throughout, responding to and helping us immediately when we ran into a hiccup. They were also quite accommodating - Cherice brought us a space heater and some extra blankets as it was a chilly night. The place is spacious and feels fairly private. Thanks, Cherice & Michaela!