Daniel was out of town while we were there (we stayed for a week) but was very responsive by email. The house was wonderful and the neighborhood felt just like "old Portland," very walkable with lots of shops and places to eat. Our two teenage daughters were excited to have their own bedrooms, and we used the kitchen and outside grill for our meals, utilizing the Safeway across the street almost every day. My husband and I have lived away from Portland for almost 25 years, but staying in this house made us feel like we had "come home." Definitely highly recommended!