Patrick and Sarah were great with communications and responded very quickly to any questions I had, both before and during my stay. The apartment was easy to find, and all the instructions given for accessing the building and the apartment itself were detailed and accurate. The apartment is lovely - comfortable and well furnished, in a nice area with lots of bars and restaurants. Security at the building is very good and I always felt safe coming and going, even late at night. The kitchen is mostly well equipped - coffee maker, electric kettle, Pur water jug, plenty of plates, glasses mugs etc, but only had 2 small saucepans and a wok for cooking so it was difficult to cook anything - could really use some ovenware-type dishes and a new set of saucepans. I really appreciated the little touches like a supply of tea and coffee, and even some laundry detergent, which is great when you only have 1 load to do! All in all, a great place to stay and I would happily stay there again