Max was very communicative. The place was very clean. The only downfall was that we had three people and the third person had to sleep on the couch. A hard metal piece was sticking through once we laid it out into a bed. And you can’t lay center. She got a horrible nights sleep. Other than that it was a nice place to stay and we’d come again. If we come with more than my husband and I we will most likely pack our air mattress so no one has to sleep on the couch.