We did not actually interact with Jack and Cris during our stay. We got in later than we intended and then left the next morning fairly early. Even so, the cottage was exactly as they described and we enjoyed it. They have converted a garage into a beautiful space, and you could see they've put a lot of work into it. The loft space was plenty large enough for myself, my wife, and her parents. It was less than 15 minutes from downtown, and the neighborhood it was located in was very inviting and had a ton of restaurants, bars, and shops.