Emily and Chad were very kind and awesome with timely communication whenever I needed to get in touch. The location is great! You’re within walking distance to some great food spots and public transportation. I stayed for a week while transitioning to the area for a new job. You are in a basement apt so you will definitely hear what’s going on above you: toddlers running, floor creaks, foot steps, etc. I would not recommend for light sleepers or those looking for a more quiet environment during their stay in Portland. There was quite a bit of dog hair on the bed linen and in the living area so I question how thoroughly the unit was cleaned before my stay.