Dalouny was very responsive to my queries when I had issues running the HVAC system. She had maintenance come by and even provided us a space heater instead since we could not run heat in the common room. Overall, she was very accommodating to my requests and made the stay here stress free. The place is located right next to a convenience store so that was a plus if you need a drink or snack. There is a Target and Safeway nearby for any shopping needs.