The upstairs neighbors were louder than you could ever imagine at all hours of the night. To be understanding to the situation, I don’t believe they knew we were downstairs. I am unfamiliar with the Portland area with that being said, this could have at one time been a much safer area. This year has brought unfortunate circumstances and situations to where people disregard the surrounding area (broken glass, uncomfortable people outside the building). Despite the things I had been exposed to, it was unsettling but I felt safe inside the air BNB. When I told Aaron of my complaints he was fast and responsive, he took care of things diligently and with kindness. While I might never stay at this specific location again, I would stay at another one of Aaron’s locations.