You can expect a cold and calculated person- not a host! When things go wrong he will NOT help you. We booked way ahead of the heat wave that hit Portland and then had a trip into Mount Rainier before heading to Portland so we didn’t even have cell phone connection to know what was going on with the weather. An hour before getting to that location is when I learned what was going on. The host did not seem helpful, definitely did not have any kind of floor fan or anything for me. It was 114° and we couldn’t stay there. I was not expecting a full refund but I was expecting the host to do a little bit more then give me my cleaning fee and taxes back when I was staying there for three days. How he left it with me was, “ Sorry you feel that way.” My close friend was the one who recommended this location and she is now telling everyone to steer clear.