Carol had to be out of town, she had told me in advance. As I entered the unit I received a welcome call from her....her timing was perfect. On the phone she walked me through the apartment and offered recommendations on local restaurants and events. In addition, she provided a local contact in the event we had any problems. Overall...we had a very comfortable and pleasant experience staying at Carol's Garden Apartment. A real plus is the patio...wonderful to relax and enjoy some of Portland's limited but beautiful sunshine! This location was perfect for us...tucked in a northwest neighborhood...convenient and safe with restaurants and shopping nearby.