Johnny and Alicia were very available, and responded quickly to our texts. We didn't now when we'd arrive, but their set up is flexible and we didn't hold them up. It's a really well planned basement apartment. 2 Bedrooms are nice, clean and private. There was a second bathroom near the laundry, so no waiting. The kitchen was helpful because we had some stuff to condense and repack. It's a really cute space that's very modern and CLEAN. The neighborhood is great for walking up to get dinner and drinks. We could hear them upstairs, but it wasn't a bother, in a house like theirs, it's to be expected. We left very early for a flight, I just hope we didn't wake the whole house!