Our stay at Lorena's place was great! She was extremely responsive to any questions that we had and ensured that we had everything we needed. She even came by quickly when we couldn't get the sink faucet to work (user error, haha). The kitchen is well stocked and there are lots of great "extras" like a workstation, big tub, dishwasher and washer/dryer in the unit. The upstairs people were very quiet, we didn't hear a thing. It was a very kid friendly place and Lorena even had some books and toys for our daughter to play with. The only thing that would have made it easier for us was if there was a more formal area to dine, but we were able to make it work.