My first ever negative review. Absolutely terrible experience. We were evacuated from our home due to fire and I chose Kim's home because she advertised as Pets allowed. Her extremely nosy neighbor (who's window is about 3 feet from the outside area) called to complain about my dogs who were causing zero problems. Kim then threatened to kick me out. The house smells pretty bad, the bed downstairs is unlivable and the bed upstairs is tiny. Ant problem in the kitchen. The cleaning lady was there for over two hours after check in time. Charged me $400 extra after I left for a scratch she claims was my dogs but I think was not them as the size of it makes no sense.