Cora made us feel welcome. We knew from the start that she lived 20 minutes away and would most likely not be in direct contact, but she made sure to give us the lock box information the day before, and had already provided ample information on the listing, as anyone can see. One concern we had was that it was stated that there was no central heating in the amenities, but when we arrived, we saw that no only were there two space heaters, but that there absolutely was central heating that was shared from downstairs (we just didn't have control over it). When I had questions (about the wireless password and the location of the laundry room), she answered promptly within thirty minutes, even somewhat late at night.
The place was very clean and comfortable, and we were also happy to see how fully functional the kitchen was, and it was more stocked than we expected (with regard to spices, teas, cooking oils, miscellaneous items that other tenants probably left).