Bharti was quickly responsive to every question, although we never met her in person. I appreciated the large living space and especially her attention to all the small details that make a stay feel livable (and that hotels often neglect) -- from every kitchen item we might need to thick towels and good-quality toilet paper. One downside is that this is a basement apartment, so below grade with little natural light. But Bharti did install substantial lighting and does provide a small outside patio and table, where I enjoyed breakfast next to flowers she obviously carefully tends. The other downside was that there was no door between the bedroom and rest of house, so that if one of us was in the living room and the other in bed, the light shone into the bedroom. However, Bharti said she planned to put up a curtain at the bedroom entrance and perhaps already has.