Communication with Naomi was easy, and she was quick to respond. The unit is very cute. A lot of effort was put into its design. The backyard garden space is gorgeous. My friend and I were gifted with 5 eggs (5!) from the 2 laying hens in the coop. Thanks girls! Access to the unit was easy. Street parking was plentiful. The location is excellent, within 1 mile of 3 different great neighborhood shopping and dining spots. Wifi worked perfectly. The bathroom was very clean. Great value and a very nice stay.