Laura was very accommodating to our late check-in time which we appreciated. However, we were instructed to park on the road which was covered in snow and in between two slopes even though the driveway had ample space. Had trouble driving the car away the next day with the ice going up the slope in the road. The room was also pretty cold, though we appreciate the extra blanket Laura thoughtfully provided. Still prefer a warm room after a long day on the road though. The place was very clean and well maintained though and Laura was super helpful in the morning with shopping suggestions.