As a touring artist and traveler I’ve stayed at many AirBnb’s all over the world and have never written a negative review. The actual property is a sweet and well appointed studio dwelling that is a converted garage. The issue I had was that it was a studio property meaning it was all one room with no door between the “one-bedroom” and the rest of the place. For a couple it would be fine. However, I was traveling with a person who was not my partner and I expected a bedroom (with a door for privacy) and a fold out couch which was there. When I arrived I again reviewed the property details and photos and there were no photos showing the couch and bed in the same room. I called the host to discuss this misunderstanding and hoped to reach a civil compromise on the cancelation policy as we needed find another Airbnb. I offered to split the cancelation cost even though in my opinion the listing was misleading. She was extremely defensive and irate. I spoke with AIrBnb customer service after the call and they fully understood that the listing was misleading and refunded my money. I don’t think the host was intentionally trying to be misleading but nonetheless was unable to listen or understand my view.