Unfortunately, my partner and I did not have a fantastic stay at Rob and Sylvia's place -- it was OK at best. As other reviewers have noted, the photos are definitely nicer than the actual place is. I also would note that the towels are worn/thin and the bath mat was dirty and had stains (I have photos of this). We were fine with it though, as we did not plan to be inside the unit much. We were however extremely excited to use the hot tub, and in all honesty that was the only reason we booked this place. We got up early our first day there to use it. My partner and I both got right in, but as soon as I sat down I started to notice how slimy it was. I started looking around and noticed it was filthy --- not only crud floating around, but I ran my finger along the inside through a thick brown layer of film (I also have photos). I wrote a message in the app to let them know that the hot tub was quite dirty. I received a response back that they would take care of it. The next day, my partner went out to use the hot tub, but again it was still dirty. We were heading out that day and ran into the owner on the porch. We did not realize it was the owner, but thought it was another guest. My partner mentioned the hot tub being gross, and then the owner said something along the lines of, "Oh, are you the guests who wrote the message? We didn't realize you were still here or we would have cleaned it already." He then explained he would try to clean it that day and to come back and use it that night etc. During that day while out I noticed I had a couple of missed phone calls that I did not answer. Later I got a message and I called back. It was Rob. Rob explained that he cleaned the hot tub and that it was dirty from the previous guests wearing lotion into the hot tub, but he put stuff in it to clean it up and that he was using it at the moment and it was great. My partner and I had a busy day attending my nephews graduation and graduation party and could not use the hot tub that evening and we did not get back until very late, and I was a little weary of using a hot tub that had possibly been shocked with chemicals just hours earlier. Rob then texted to let us know that we could have a late check out if we wanted to use it in the morning, but unfortunately that was not going to work as we needed to get on the road. I let Rob know that I felt it would make sense to offer some form of partial refund, whatever amount he felt was fair, as leaving a filthy hot tub for guests and not cleaning it in between or even checking it is not really acceptable. I never heard back from him. So, long story short, no, I would not personally recommend this place, and I definitely would not stay here again. I can give the benefit of the doubt that this was just an oversight on their part, but why did they wait over 24 hours to remedy the situation? Why didn't they seem to know how long we were staying as guests? I am a bit miffed I got into a filthy hot tub in the first place. Does no one check this in between guests? And furthermore, all they really offered us was late check out to remedy the situation, which we could not do -- so yeah, customer service is lacking as well.