Brad and Ching were very nice, prompt, and responsive. Check in and check out was a breeze!
I had an issue where there was hair in the sheets of the bed, and Brad came down immediately with fresh bedding and changed the bed himself. It was greatly appreciated.
Overall, I enjoyed my stay as it was quiet and cozy. The only disappointment I faced was the cleanliness of the place. I would suggest that they hire better cleaners and inspect the unit before check-in to make sure the cleaning was up to par. The microwave, fridge, tub, shower, bathroom sink countertop, and vanity mirrors all could have used some cleaning. I faulted to cleaning the tub and vanity mirrors myself. I booked this listing for the tub, and it did not disappoint! Beautiful and relaxing!