The place was immaculate, stylish, and in a great part of the city. We arrived late after a long travel day, so the check-in process felt a little involved and confusing. However, the hosts had put together a very in-depth document with check-in information. I just failed to read it until we arrived. However, Erik was immediately available by text/phone and kindly walked me through the entry process. Overall, it's hard to give the place and the hosts anything but 5 stars.