After booking, Jordan was in constant communication throughout our stay and responded to questions within MINUTES of me asking. That type of communication is priceless. From the moment we arrived we knew we would love our stay. The one-story home is ideal if you hate stairs (only a few up to the front door). All basic comforts provided and a well laid out home which afforded privacy between family members. All appliances were in perfect order. The heating system was a bit foreign to me but easy to figure out and Jordan helped with that too. The LOCATION of the home is perfect. Literally steps from great dining, a brewery, coffee shops, and specialty boutiques. There is also two supermarkets within a 3 minute walk if you need anything provisions. You can also feel safe and comfortable walking around the neighborhood day or night along the sidewalks through a really nice and hip part of town. We have never been to Portland so if you haven't either, please be aware that it is heavy on the recycling. Try to recycle as MUCH as you can, as your trash bin will fill up quickly, and trash pickup only occurs twice a month. I highly recommend this home for a stay, and Jordan is a most gracious host.