Laura is a quick communicator which is very helpful. She is accommodating and flexible. Overall the space was comfortable for three adults and a medium-sized dog. The third floor (make sure your dog/people are ready for a couple of flights of stairs!) loft has a larger than expected bedroom, a small kitchen, and a skylight rich living room/dining room area. The third person slept on a roll-up mattress pad in the living room which was comfortable and easy to get out of the way during the day. We loved walking around NW 21st and 23rd (both have wonderful shops, art, and restaurants), plus having quick access to Forest/Washington Park! All in all, the third floor apartment is a gem!