The host sent us a message a few days before our trip to let us know they would show us around the place when we arrived. The hosts were welcoming and friendly via messaging. We got there late and left early so we didn't have a chance to meet them, but we had everything we needed. They set out bagels and fruit for us and the place was SO fun. Obviously decorated by an artist/designer! Wonderfully comfortable and fascinating space with art everywhere, and friendly hosts. Would absolutely stay again. Compared with places in this area, this rental was priced lower and really worked out perfectly.