GREAT communication! Super prompt and helpful; they fixed an issue with the window within an hour of us contacting them. More guidance on how to work parking in the area would be helpful for guests; in fact, if you have a car with you, I’m not sure I’d recommend staying here. Street parking was tough with 1-4 hour maxs and it got pricey to keep paying every few hours. Other than that, it was very clean and check in was very easy. Central location- 10-15 minutes from almost everywhere we wanted to go in Portland. No air conditioning, so wouldn’t recommend for hotter weeks. We stayed during 60 degree weather and it did get hot, especially at night. Overall, nice place though, great staff, and wonderful for winter/fall/ early spring stays. Thanks for a great weekend!