I personally rarely take the time to write reviews, mainly because most of my Airbnb stays have been just as expected if not exceeded expectations. However, the stay with Nancy and Steve has turned out to be somewhat iffy.
I booked Nancy’s garden guest studio last minute when I had a large group of family visiting from New York. Despite the daily rate of the place, there weren’t high expectations since it’s a last minute booking, but I did double check with Nancy prior to booking whether there’s AC in the unit, to which Nancy confirmed. However, after I first entered the unit trying to find the AC thermostat to no avail, Nancy and Steven informed me through Airbnb that the guest unit had no access to AC adjustment, and that they set AC temperature at 74, which they find it plenty cool in their upstairs, bigger and better-ventilated main residence. At that moment, I politely asked if they could set the temperature lower and turn up the fan, because the downstairs garden unit wasn’t well ventilated and there’s no air coming out of the AC vents. Which they’ diplomatically refused and suggested me to consider using the fan. That response felt stand-off ish and patronizing to begin with, in dismay, they exclaimed how there’d never been any complaint about the temperature in the unit. The whole point of air CONDITIONING, is to CONDITION according to one’s own sense of comfort.
After spending the first of 3 nights I booked, I decided to just leave. Much like my communication with the hosts, the mattress was especially firm and uncomfortable and I barely got any rest. Sleep deprivation and almost 100 degrees heat on my second day there, I simply left without asking for any refund, and quite frankly any attempt to communicate with the hosts.
Other cons: awkward, uncomfortable furnitures, e.g. sofa, table with unfit height, terrible mattress, challenging parking
Only 2 pros: somewhat posh neighborhood, good cleanliness