Channah was great! She even looked after our baby for an hour and a half! Very sensitive to the needs of a family travelling with a baby. The apartment was great as well, and it is in the perfect location. Really nice neighborhood with lots of shopping boutiques, coffee shops, and good restaurants. Conveniently close to downtown as well. Although the parking was tight, we were always able to find a spot within 5 minutes and close to the apartment.