I was excited to take my team of trainers to stay in this AirBnB after reading the other reviews. Unfortunately our stay was not what I expected. Soon after arrival I noticed the upstairs didn't look clean. The bathroom floor was dirty and there was obvious hair and dirt around the shower and on the floor. There was also no toilet paper. I text Hayden about these issues and she asked me to send photos. I sent the photos and she then said her cleaning service didn't clean the upstairs as they didn't think we would be using it ( This confused me as we rented the entire house). Regardless I asked for it to be cleaned and instead she refunded some of the cleaning fee. I have a baby so this was not really acceptable to me so I personally chose to stay in a downstairs room. We Later found a box of half eaten donuts in the microwave which lead me to believe the downstairs may not have been cleaned either. She then said that they only clean the microwave every other time? After this, we had issues with the hot water heater. Overall, the experience isn't what I had hoped for with my team of employees. It is also a pretty noisy neighborhood at night...