Melissa is great about communicating with you, and she is really nice. We enjoyed having her as our host. The location of this apartment in Hawthorne is great; there are a lot of great restaurants nearby, and it isn’t too far away from downtown. The space is small, which is mentioned in the description. It fits two nicely, but three people makes the space a little cramped. Also, the pullout sofa bed for the third person is not very comfortable. Again, our stay was good, we just feel that the space is best suited for two people. It is in a basement, so you can hear people moving around above you, but it wasn’t really an issue for us.