Jaime welcomed us when we walked through the door and let us know how to reach her if we ever needed anything. All the rules for the place was listed clearly next on the fridge and were quite easy to follow. The place itself was beautiful and was a nice rest stop for us to explore Portland. She also had some amenities (various snacks, board games, coffee and tea) that were a nice touch for our stay. The guest guide she provides was also very helpful for us when we were figuring out how to spend our time in Portland.