Joanne was extremely prepared to have us though we booked the trip last minute. Though she couldn't meet us in person initially, she provided us a set of instructions to get access into the house. Once inside, there was a house manual that laid out everything clearly and the room had very sweet welcome baskets full of snacks and maps/pamphlets! The room and home were very neat and comfy (also, excellent pillows). We had access to the living room, dining room and kitchen, which made us feel right at home. Not to mention, we were able to do a quick load of laundry and feel fresh on our trip. Joanne and Taylor, her daughter, also provided yummy restaurant recommendations. Thanks for everything, Joanne!