Carol was lovely, very communicative and friendly. Her home is situated in a nice, quiet neighborhood, on a dead-end street just up the road from an elementary school. We loved the location! Bus and streetcar stops were within walking distance, as well as a Blue Star donuts and Salt & Straw ice cream shop and many restaurants. The basement room is self-contained, and it features all the amenities you could ask for: fridge, freezer, dishes and cutlery, dishwasher, microwave, washer and dryer, etc. It was very cute and stylish, and very light and airy! The shower was fantastic. The bed and the pullout couch-bed were both comfy. The only thing that was a bit tricky for me was walking up and down the steep driveway to get to and from the door (I have issues with my joints); if you have limited mobility, this place might not be for you! Otherwise, you will be delighted with what you find!