I guess our stay was alright???
Positives
-Furnishings were mostly nice and new
-Plenty of pillows and towels
-The place was clean
-Easy walking distance to the convention center
-Mary, the property manager, allowed us to keep our car in their lot for the day after we checked out.
Negatives
-The large window frame on the front door is busted in and held the door handle open. So anyone could just walk in the house. We made them aware of the issue and it was not fixed while we were there.
-Instructions said to retrieve the key from the lockbox to open our room door. They are instead using an electronic lock. Neither were set to the combination we were told to use.
-Couldn’t get ahold of the local property manager when we couldn’t get in our room; call went to voicemail. We eventually got in touch with Mary about an hour later and she quickly fixed the lock.
-We sent four messages to Evolve and didn’t receive a response until after we checked out.
-Some problems with the windows - bath towel being used as a drape in the living room over the air conditioner. Gaps in the bathroom window jammed with paper towels.
-House is located at a highway off ramp. The noise wasn’t bad, but people were begging for money right at the driveway.
-Broken car glass in the driveway next to our car; luckily it wasn’t from our car, but it didn’t make use feel too safe parking our car there.
-It’s always annoying to pay a high cleaning fee and then being asked to clean the whole place before leaving and being threatened with extra fees if you don’t do a good enough job.
-I could go on about some more minor issues, but I think you get the picture.
We’ll be coming back to Columbus in a month and will be looking for a different place to stay. Mary was nice enough, but the place needs some very basic work done to it and didn’t feel the safest.
My wife and I ran an Airbnb out of our home for about two years and were always rated as super hosts if that helps lend any credibility to this review. It didn’t feel like the Evolve company cared very much and could use a little evolution themselves.