Buyer beware! I have never ever written a bad review for a host as having been a landlord myself I know just how much goes into being a great host for short term tenants. However…this place is in serious need of updating and care, and the hosts are unprofessional. Despite being a standout listing with beautiful photos, reviews, and super-host status, the experience of renting this home was unpleasant for my partner, my two young daughters and I.
The house was littered with cobwebs, hairs, and the sheets were musky and stained. The main bedroom mattress needs replacing as almost all of the springs are shot to pieces.
The upstairs en-suite bathroom and toilet is doorless, so there is no separation between the bedroom and toilet which is strange unless for solo occupancy.
Incidents that were not dealt with professionally:
We lost access to the upstairs bedroom/en-suite as well as all of my daughters’ belongings when the door at the top of the stairs closed behind them and locked at around 11pm. No tools in the house available to fix the issue. Contractor came the next morning and acknowledged the handle was broken and needed replacing.
The downstairs toilet (the only one left available to our family of four) broke when the old handle within the cistern snapped off.
I politely asked the hosts for a partial refund the day of our departure which I felt was only fair but they have stonewalled me. I am now dealing with Air bnb as I feel the place is falsely advertised, in desperate need of updating, and poses a safety risk to families with young children.