I have stayed at many Airbnb's and this is by far my worst experience. The primary factor is the surrounding neighborhood. The listing wants to convey that the neighborhood is a positive element but this could not be further from the truth. There are boarded up houses along the block including the one right next door; moreover, people are living out of that house. Other houses have bars on their windows. We witnessed a few drunk-looking people walking by and drugs being done on the porch of a house two doors down. My family living locally were shocked that I was staying in this neighborhood. A check of a crime stats website showed that the area has more than a 100% higher crime rate than Ohio, on average. Since I brought my family, including a small child, I returned to the house the first evening to gather my belongings and move to a local hotel. After I contacted the owner/operator of this listing and described my experience, I never again heard from them. I put in a request for a refund but, again, never heard from them. I will be seeking Airbnb's assistance with this. I should also mention that the tub/showers were not completely clean and there was old food left in the refrigerator. My advice would be to stay far away from this listing. Even if you do not mind the neighborhood, you will not have the piece of mind that the owner/operator will take care of your needs.