Typically we are pretty easy going when it comes to the places we stay and don’t complain much. But, this stay was the worst experience we’ve had at an Airbnb. It wasn’t terrible, but I would definitely not recommend this place to anyone. I did reach out to the hosts who said they would find a way to make it right, then I never heard anything else. So, here’s my honest review (sorry it’s so long!)
Location - First, the location is great. It’s right by a lot of restaurants, bars, and nightlife, which was nice. That’s basically where the good stopped for us….
Checking in - the parking is a little confusing even once you see it and ask for more explanation. There’s 2 spots in the lot you can use, but when you park in the one, it blocks the entrance to the lot from one end? So it’s confusing if that’s how it’s supposed to be done. But, we were able to park in the lot the whole time.
Cleanliness - the place was a mess when we got there. It was definitely “cleaned” by someone because the bed was made, but besides that, it was filthy. There were food crumbs all over the floors and tables and every surface we touched was extremely sticky. There was old socks and sharp plastic pieces in the couch cushions. Dust all over the floors and shelves and cobwebs on the walls. Every mirror looked like it hasn’t been cleaned in months. There was a bunch of hairs all over the sink in the bathroom. Pillow cases had dark smudges on them (hopefully makeup stains?). The pullout mattress should not be a realistic place to sleep for anyone, so be prepared for that. Oh, and “hand soap is NOT provided” so, if you fancy washing your hands, you should bring your own. We spent about two hours sweeping the floors, wiping the tables, and throwing away other people’s trash. We left the place much cleaner than we found it. We were still charged the cleaning fee, even though we did the cleaning!
Not necessarily cleanliness related, but both TV remotes were kind of broken when we arrived and the one had dead batteries. So we had to go to the store to pick some up (obviously not a big deal if that was the ONLY issue, but piled on everything else, it was frustrating!)
Communication- communication from the hosts was okay. They responded with parking instructions when I asked, but didn’t say much about the lack of cleanliness besides “that’s not acceptable, we’ll forward those pictures to our cleaner”.
Overall, I would definitely not stay at any of the Tailwind locations again. The lack of concern from the hosts in regard to the filthy accommodations was too much for me to get over. If you want a place to just hangout and get drunk, this might be a good spot. For anyone else, I’d find something else!