Sam & co. were very communicative and easy to deal with. The place was extremely cute and comfortable, in an amazing neighborhood. You're like 10 steps away from a Jeni's ice cream window (dangerous), a great deli, a classic German restaurant, and a bunch more.
The power went out for several hours during my second day (due to an outage in half of Ohio, not the host's fault at all), with no estimate for when it may have been turned back on, and they were super understanding of my need to find a new place & request a refund for the final night. Wish I could have stayed that night and more!