It was nice meeting Regan, but it was unsettling and disappointing to be left stranded in the middle of the night. I informed her that I was 15mins away, which she acknowledged, but then she failed to answer the door or her phone when I arrived. After driving over 6hrs, I was exhausted and stranded in a town I am unfamiliar with for 2hrs, trying to find somewhere I could sit, while I attempted to find a last-minute hotel. It wasn't until 1am that she finally returned my call and I returned to her house. Again, Regan was nice and apologetic, giving me a refund. Hopefully this was an isolated event that others might not experience.