I want to start my review with positive things: the host was responsive , the apartment was clean and the location was good. However the heating system was broken. The host told me that she was not aware of this as the previous tenants did not mention this. Couple people came to check on the system and they decided that they need to replace the whole panel to fix the issue. I have stayed in a freezing apartment for two days. The host offered me small
space heaters however I did not want to leave them running in the night due to fire hazard. So it was very uncomfortable. On my last day there the heating system was replaced and working. I was without heat for two nights. I recorded every conversation. I requested a refund for two nights because it would be the right thing to do as heating is an essential amenity and I was refunded for $50 and the cost for one night stay in this apartment is $112 without cleaning and service fees. I left the apartment spotless regardless of what happened.