I expect that I will receive a retaliatory review from the hosts so please allow me to be extremely specific about the most important portion of my complaint about my stay:
I felt strongly compelled to shorten my duration of stay due to safety concerns. Therefore I requested that my stay be amended only to the period which I had already paid off in full. The host accepted the amendment without comment about potential changes in prices. I was then hit with retroactive charges across the entire duration of stay which increased the total cost of that already paid for period by 33%.
1) When I tried to reach out to the hosts, I received callous disregard over a retroactive price hike to time paid off in full. They simply shrugged their shoulders and said “smart pricing” justified a *retroactive* 33% increase in the total cost of stay.
2) They then demonstrated actual malice in their explicit refusal to refund payment when AirBnB support attempted mediation.
I believe it is my duty to inform future tenants that the hosts are willing not only to allow for massive retroactive charges but that they are willing to explicitly refuse refund requests.
Whatever else could be said about this location, you should at least understand this going in to any booking with these hosts.