Steve is a very responsive host. He even allowed us to check in early! The one reoccurring problem that we had was with the heat and power. The house would be very cold (under 50 degrees). He offered us space heaters on the first day before he was able to come over and fix it. Steve was really kind about going back to the house multiple times in order to help. He even sent his maintenance guy. But that was reoccurring multiple times a day. It also didn’t help that the power kept on getting tripped in multiple parts of the house. Steve did offer us a refund for the rest of the days of the problem couldn’t get fixed. Toward the last day he left instructions and a lighter so that he didn’t have to continue coming over, but I ended up burning myself in the process. Overall, Steve is a great host and the house was beautiful. There were lots of clean towels and the living room was comfy. I even told him I enjoyed staying at his place. Other than the heat issue, we did enjoy the place!