The unit was very nice. Great size, great location. The bed was comfy and all of the rooms were spacious.
Other than having to sweep the kitchen floor immediately upon arrival, it was pretty clean.
There were a few common household items that I felt were missing-- there weren't additional trash bags or paper towels in the unit. I asked if there were more trashbags and they were brought.
There were also no pot holders for removing hot items from the oven, no additional hand towels for the kitchen, or dish washer detergent for the dishwasher. We did hand wash dishes that needed to be reused throughout the weekend but had to use a bath towel to dry.
Our air went out on Friday. It made for a miserable evening of sleep and I had to reach out the next morning and ask for an update. There were even trash bags brought to the unit the next day, but while they were on site, didn't bother to check and see if the air was working again. Instead, relied on me to give an update once we got back to the house, much later in the evening. I feel like ensuring that the air was working before we returned should have been a top priority.
I know the air going out wasn't something anyone could have anticipated, but it could have been handled with a bit more care.
Over all, it wasn't a BAD experience at all, just a few things that could have made it better- better communication/updates regarding progress on air and additional supplies in the unit.
Jonniqua was very responsive when I would reach out but the follow up to those pain points could be improved.
Thanks for allowing us to stay in your space. It provided an opportunity for great connections and memories to be made from our conference this weekend.