Very responsive, courteous, and considerate host! Easy check-in and check-out. Our family relocated here from a small southern town, and we were nervous about “city life” from our initial culture shock. Rich had provided every single comfort of home that helped ease our family’s transition. We felt safe, secure, and at home. I can see that the area is up and coming, but the house was beautifully done, while still maintaining a bit of historical charm. Awesome location with close access to major interstates, public transportation, entertainment, groceries, restaurants…We loved everything! Fantastic for families and pets! If we could have extended for another week, we definitely would have! Highly recommend for anyone!