Most visitors will not encounter this. We arrived on Christmas day, two days after a major snow storm swept the Midwest. The sidewalk, rather long and leading to the unit, had not been shoveled. Not exactly what you would like to encounter after a long day, air travel and celebrating Christmas. I messaged the management company and the sidewalk was cleared the next day. Unfortunately, two days later, with snow melt falling off the roof, the water refroze and I hit an icy patch on the sidewalk at night and fell on my butt. Other than that, everything about the place is as described in the listing. Excellent location. Minutes away from my family, OSU, Short North and downtown Columbus.