They communicated well and answered any questions! I would just like to say the garage isn’t wide enough for anything other than a compact car to fit. My husband actually ended up busting his front headlight trying to make it work. There are multiple marks on the garage indicating others have had trouble as well. So plan to park in the street which is still free parking! The home was very clean and had everything you would need. Just park in the street to save yourself the trouble.