I booked my overnight to stay at Audra and Lacey's on Friday (2 days) before my Sunday overnight. I had to cancel within 24 hours of booking because of a last-minute work obligation I need to tend to on Monday morning, making it impossible for me to stay at their place. I sent them a message Saturday, either hoping to get a credit for the next time I visit Columbus (I frequent often) or a refund. I didn't hear back from them until Sunday (the day I would check in), informing me they follow a strict no refund policy. Since I was driving to Columbus from Chicago and then Columbus back to Chicago in a day - I could not respond to their messages asking if I was still staying at their place. I clearly stated in my first message that I was unable to stay over. I take full responsibility of booking and canceling. I just figure since I booked it 2 days in advance and canceled in within 24 hours, there could have been a little bit more flexibility and not completely losing out. Lesson learned.