TLDR: do not book here.
If I could give this place 0 stars, I absolutely would.I have been a loyal AirBnB customer with no issues, except this stay made me question the entire corporation. I came here for 5 nights, and it was 5 nights too many. From the beginning of my stay here, I was met with problems (eg. men’s hair all over the linens, microwave stains and crumbs). I confronted them about these problems and asked for the cleaning fee refunded, to which I was told that the main host was out of town and they did not know when he would be back. The second day I was there, the toilet stopped working, and I was told the next morning that the maintenance man would stop by. The next morning was my first day of my new job, and I had bought $60 worth of groceries for my week. Upon opening the fridge, I noticed that it was not working and all of my produce had spoiled. This was the last straw for me, and I was told that the fridge would not be fixed until the next week and was asked to switch units. When I was going to switch units, I was told to stay in the original unit because the replacement unit had a leaky kitchen faucet. After all of this, they offered me a pathetic $30 refund, which I didn’t accept. At this point, I could care less about the money, but I wanted to be heard and supported. I did not get any of that. Mark and his team seem like they don’t care about the customer, and I would highly suggest booking elsewhere.