Robert is wonderful with communication. He responds quickly and makes check-in and check-out very easy. The apartment is clean, has comfortable memory foam bed, and good air conditioning that we appreciated during our hot, humid July week. The parking permit was a great plus, as was the free c-bus right in front of the building. The apartment is centrally located in the Short North, within close proximity to lots of restaurants and the Convention Center. We had a very nice stay.