Evan's place was so unacceptable, that we just couldn't bring ourselves to stay. Upon entering the unit, we were immediately hit with a smell of what we contributed to as stale smoke. When I opened the bedroom closet, I smelled what i believe to be odor from a dead rodent. I'm guessing it was removed at some point, but the odor lingered. There were two toilet paper rolls in the bathroom, each had maybe 10 sheets of paper on them. We literally could not use the bathroom. There were also no paper towels to be found anywhere in the unit. There were dirty dishes in the kitchen cabinet, a used, dirty sponge left on the sink for our use and the mirrors throughout were streaky (as if washed with dirty rags?) I immediately contacted the host, he was very quick to reply and apologetic. He told me that they do not allow smoking in their property so maybe the smell was coming from the neighbors unit. Maybe it was, so we have to tolerate it? He insisted, multiple times, that the cleaning lady assured him there is no odor in the unit and things are in order as they should be. We left the property less than 30 minutes after arrival, and spent the first 2.5 hours of our time in Columbus searching for other accommodations and rushing through our dinner in order to be on time for a concert. During the concert I was taking phone calls and responding to emails from Air bnb. In fact I spent the next 3 days on various communications between the host and Air bnb. The host refused to refund any portion of our stay, but did finally offer to refund $10 off the cleaning fee!! Fortunately this morning I woke to an email from Air bnb stating that they processed a full refund.
We have stayed at multiple Air bnb properties and travel on a budget. We really are not picky people at all; have never had to take a complaint to this level. The host's unwillingness to cooperate with us at all is very disappointing. Stay elsewhere when visiting Columbus. This host has multiple properties in the area, so I would take a really close look before booking with them. ps: Airbnb was extremely attentive and helpful throughout this process.