Unfortunately we encountered a major housekeeping issue, as all five beds had sheets that had not been changed. The beds were made up, but we had no way of knowing how many people had slept in them before our arrival, so it was very disconcerting. In fairness to GH, they were extremely responsive and sent a wonderful housekeeper promptly who changed all the beds the following morning. She also provided new duvet covers and a fresh shower curtain liner. GH was very apologetic and refunded our cleaning fee, so our overall level of satisfaction was good, but I asked for a call from them to assure myself they were taking proper actions to ensure this would never happen again, and unfortunately I did not receive that call. The rest of the house was clean, fresh and modern and the grandkids had lots of fun playing shuffleboard.