Erin was friendly and responded quickly. We had to check out late at the last minute and she was very accommodating. The house is beautiful inside, clean and very comfortable and worked well for our large group. Even though it's close to the highway it's very quiet inside! It also makes it easy to get to different parts of Columbus. Checkout was the easiest of any Airbnb I have stayed in! I really appreciated not having to do things like strip the beds or start a load of laundry, and the fees were more reasonable than a lot of other places. Thanks for the great stay!