I LOVED this property. It was beautifully clean, comfortable, and modern. It served as a wonderful place for use to stay as I recovered from a minor surgery.
I had absolutely no complaints the entire stay, and would have loved to be a returning visitor, UNTIL we checked out. I wanted so badly to leave a 5 star review. I will only deduct 1 star because the property really was so beautiful and clean, but I warn pet owners against renting until you read this.
The rules listed that no pets are allowed, which is very understandable because they tend to shed, destroy the grass, and make noise. I boarded my dogs elsewhere for our stay.
However, after checkout I received a message from the owner that “there is an overwhelming amount of evidence that there was an animal on the property” and that we would need to pay an additional cleaning fee ($150). We only stayed on the property for 2 days, and the owner has video cameras that cover both entrances to the rental property. I asked him kindly to review his footage and see that no animal was brought on property. (Not to mention that we would have needed to let it outside to use the restroom if we had). As any long haired dog owner knows, it does not matter how clean you are, your animals send their fur everywhere with you, and inevitably we left about 30 long white dog hairs behind. This was sent to us in photos. A vacuum canister with literally 30 dog hairs was the “overwhelming evidence” that we had “disrespected” his property.
His response was that we should have let him know that we would be leaving dog hairs behind and that he still needed to have the unit deep cleaned because he has renters who are allergic (which I understand). However, it is ENTIRELY unrealistic to expect pet owners to pay an additional cleaning fee, especially when that deep cleaning needed to happen anyway to keep up with Covid-19 standards.
Had I known this would’ve been an issue, I would have happily had my fiancé vacuum, because we always leave places as clean as we can. He wiped EVERY surface we touched down with disinfectant wipes before we left to ensure the safety of whoever would be cleaning the unit.
If you do not have pets, this place was amazing and accommodating and 100% a great value. It is just very sad that we will not be able to visit again in the future, and that our otherwise amazing experience was spoiled.