Nicole and her company were flexible on our check-in and check-out times, which was very nice of them. The location of the apartment is also excellent, being in the heart of the Short North.
As former Airbnb hosts for 7 years, though, there were a handful of things that could have been taken care of ahead of time: a broken table, incorrect wifi info, wrong entry code, no hangers, stains on the comforter and shower curtain, etc. Also—and other reviewers have also commented on this, but it really needs to be underscored—the street noise is extremely loud. It's as if there was no separation between the unit and what's happening outside. We stayed on a Thursday night and by 1 am had to resort to earplugs—can't imagine what a Friday or Saturday would be like!