The communication with you was great and very responsive...however we all felt the house definitely needed more cleaning (food crumbs on the floor and turned the bottoms of our feet black). Possible add more towels and was cloths in the restrooms as well..if you offer enough space for 11 people but only gave 6 towels it doesn't really work out very well. Thank you for responding to all my messages and trying to fix issues... unfortunately having to end our trip because of them was a HUGE bummer😔. The entire house just needs a deep cleaning and some TLC.