Erin was super responsive and kind when we had to call because we weren’t sure which lot to park in! The place was also very clean and in a great location if you’re wanting to go out to the bars! I honestly found the bed to be very stiff and uncomfortable similar to a fouton from college. You can also hear every noise from the units next to this one as well as the hall and outside so I would recommend bringing a fan for noise if you’re a light sleeper :)