We discovered a mouse in our kitchen that ran in a hole behind the oven. I notify the property management group and was informed it was an old house and “sometimes when it’s this cold they find a way back in.” I opt out of emergency pest removal understanding things happen. The last day, we discover another mouse in the living room. Running into a different hole they had in the staircase. I again notify them of the second hole location and their biggest concern seemed to be that I did not publish a bad review.
Other than that, they were very quick to respond and friendly.