My family and I received unjust treatment due to having a legally protected service dog with us for my father’s disability. Rachel was rude and discriminatory asking us to leave in the middle of the night. She was not understanding in the least bit. We left the following morning and did not come back. Airbnb agreed that Rachel violated their policy against discrimination based on disability and refunded our stay. Rachel is more interested in making money and her business and property than she is in caring for the well-being of her guests. FYI this property is a duplex and Rachel lives next door. There is very little privacy and the walls provide very little sound barrier. Floor grates have layers of dirt and dust in them. There are not smoke detectors in the rooms. We are unsure if there is a carbon monoxide detector in the unit.