It's an older place, which was expected. With the heat on, the upstairs is 15-20 degrees Fahrenheit warmer upstairs than downstairs so I recommend turning it off well before going to bed or you will be sweating under the sheets. Biggest complaint was the lack of communication. Asked about the internet because it went down multiple times (checked on multiple devices, restarting the modem and router didn't fix it) and got no reply other than an automated message about the wifi network and password. Asked about early check-out and no reply. Last bit on the wifi, unless we were super unlucky then don't expect reliable internet for evening relaxing and streaming, it was down 2/3 nights we were there so they could probably use a new service provider.