Miss Karen was quick to respond and very kind. There wasn’t much communication without questions first for example how to check in. Once there, the toilet paper was out and had to purchase more... not a huge problem but still. After returning home from dinner we found that a rather large mirror had fallen from the wall in the living room covering it and the hallway (that being the entry to the home) in large amounts of glass. Karen did respond but there wasn’t anyone to clean up the broken glass until later the next morning. While quick to respond there were a handful of issues that occurred.