Prior to our stay at this Airbnb, Nicole, was very responsive in getting back to me with any questions I had. However, upon arrival to the Airbnb we noted that it was not properly cleaned. Miscellaneous trash from the previous guest, foul odors, and overall lack of maintenance to the facility. In addition, the Wi-Fi was not working. I attempted to reach out to Nicole with regards to these issues, I had no reply minus various automated messages. There was a co-host listed to whom I contacted and he was very prompt in getting back to me. He immediately apologized for the state of the Airbnb, discounted our first night, and got in contact with customer support to fix the Wi-Fi issues. We stayed at this Airbnb in order to attend a conference at the Greater Columbus Convention center. Location was great, but due to the issues listed above I will not be looking to stay at this Airbnb again.