Kay was very nice and very attentive. He responded quickly to every message I sent. It was nice to have an entire house to ourselves! The house shows it’s age, but is very clean and presentable still. The beds were VERY comfortable. There 4 of us so no one has to sleep on the couch, but that was comfortable too. The complimentary bottle of wine with our stay was such a nice touch as well! The key pad on the back and front door make check in really easy as well. The area could be better, but it was close to a lot of the things we wanted to do.