From a communication standpoint, Benjamin was on top of things — thorough instructions and quick to respond. Less than an hour before check-in, we found out that our original location had no running water. We were offered three other options and took the first listed. I understand the difficult predicament and appreciate the quick resolution. The replacement condo was ok - a little rough around the edges, but at that point it was after 6 p.m. and we needed to make due with what we had. Ultimately the condo was comfortable, easy to access and close to our other destinations. Again, I appreciate Benjamin's timely and thoughtful communication and would rent from him again.