Tom and Sara were extremely responsive and kind. The house is well appointed with everything you would need exactly where you would expect it. Everything was extremely clean. It has great access to shops and restaurants in Grandview ,not far from Ohio State and an easy 10 minute drive to German Village. The upstairs loft space (no door) is beautiful and the bathroom is gorgeous. Our group was myself and a friend on a girls weekend and we each had our own bedroom and bathroom and it was perfect for us. Would stay again and highly recommend. Hosts were flexible and kind.