Chris was a great communicator and always responded quickly. The location was perfect for our needs and we never had a problem with parking at all. Check in was a breeze. Upon arrival the oven was broke which caused an issue for cooking our graduation breakfast casseroles. I would have planned and prepared a different breakfast idea had I been aware of this issue. There was also an issue with ants in the dining/living area. Other than that it met our needs for our stay in Columbus for graduation weekend.