Igor, Boris and Susan's home was a lovely space in a prime location. Their communication was on point, and they got back to me within two hours every time. When I had an issue with my room they were very accommodating and offered another room that they had available. It was unfortunate that I didn't end up staying with them and found a hotel, but they gave me a refund and were very sympathetic! I recommend staying at their stays but also caution to give advanced notice of your arrival.