This host did not respect our time on vacation. She called and texted us at all hours of the day and night. Even calling at 2:30 AM repeatedly. This was unacceptable to us. I’m fact, Nia called us and texted us each individually every day of our vacation.
The worst part was that the thermostat was broken but the host repeatedly denied this. We were sweating while getting ready for a weekend’s worth of wedding events. When we tell Nia the host that we were uncomfortable sleeping in the heat she advised us to open a window and said the previous guests had it on 64 degrees the whole time without issue. That was not our experience or helpful to us. We paid enough to expect a working AC unit. It is August. Also, the acceptance for a reservation and check in process is a little over the top ridiculous. You must answer a long paragraph of 7 questions to get accepted to reserve the unit. Then, you must send a photo ID of every one entering the unit a week prior to checkin….I have never experienced this during any of my times renting an Airbnb. Great location though. Right by the convention center.