We came from New Orleans to visit family for Christmas, and we chose to stay at Evan’s place because of location and the great reviews it had. Everything was as pictured when we arrived, and it was very clean! Unfortunately, our stay was during an abnormal freeze, and the pipes froze during our stay, causing us to have no hot water for days. We have 3 kids, the youngest being 2 months old, so not having hot running water was a big problem for us. Evan was quick in responding to the issue, and he did his best to resolve the issue, even though it was Christmas Eve. When the water had to be shut off, he found another place for our family to stay. The issue was not his fault, but it did put a damper on our stay, as it was extremely stressful for us. I am incredibly appreciative for his efforts in trying to fix the issue! If this unfortunate event hadn’t happened, it would have been a 5-star stay! Everything else about this home was great!