The location of the residence was great. It is a charming neighborhood. The street parking was adequate. The hydraulic bar for the front storm door was missing which allowed wind to swing the door around instead of the door being pulled shut. The binder that we were told to reference by the owners prior to checkout was missing. The house itself was dirty. By that, I mean you could see dirt, grass, and bugs on the floor and stairs as though it had not been swept anytime recently. The floor had a dirty enough appearance that I did not feel comfortable walking around barefoot. There was a layer of dust on the main lamp in the living room and there were several dirty hand prints on the front window. The coffee maker was filthy. I had to clean it so it could be used. There was a spill in the fridge and freezer that had never been cleaned up. There was a towel stuffed in the vent of the bedroom causing the vent to protrude from the wall restricting air flow making that room very hot and uncomfortable that night. The light switch of the bedroom was not attached at all with screws and just fell off when turning on the light. The shower in the bathroom only provided enough hot water for upwards of five minutes if that. We notified the host after the first shower and notified them again after the second shower (which was 12 hours later). We were told the first time that they would have maintenance look at it. The second time we were told the hot water heater had been replaced recently and they would need to have it looked at again. We expected an apology and an offer of a partial refund and we received neither. If we had reserved the property for more than one night we would not have stayed. Thankfully, we were just passing through town for one night. I really believe the cleaning service for this place simply changes out the trash bags and linens, but does not actually clean the rooms. Every room was dirty from neglect. Overall we cannot recommend this property or its owners. The property is in need of some TLC.