Gail herself was kind and fast to address any problems but the property was very rundown. There wasn’t much surface dirt or dust but every crack and crevice was caked with dirt particularly the kitchen and bathroom. The first 2 weeks I was there the washer and dryer didn’t work and the kitchen WAS NOT adequately equipped. There were 2 plates and one fork for dishes and one dirty pot. In spite of these problems no offer was made of a partial refund. Im not sure I’ll use Airbnb again or recommend it to family or friends. I’d like to reiterate that Gail herself was absolutely wonderful. I was aware that the house was old so expected some quirks but not the absolute filthy areas. My home is a remodeled home over 100 years old but all of the woodwork and floors are clean and all of the plaster is patched so I know it’s possible. I have pictures of the areas I’ve complained about if anyone is interested.