This was a very weird and just bad experience and thanks to Airbnb I was fully reimbursed.
The posting isn’t clear about the loft door. There is no door it is an open space at the top of the stairwell.
The sheets on the large bed were dirty. When I pulled the covers back there were long black hairs throughout the bed. I also found multiple stains on the sheets. Despite stating in his welcome message that he’s available 24/7 and responds within an hour, when I asked him where I could find clean sheets I got no response. I couldn’t not find any in the loft.
I decided I would just sleep on the couch as I arrived around 11pm and had to start work early. Upon inspecting the couch however I found it was littered in crumbs and the throw pillows were covering sticky stains. I sent the host pictures of all of my findings to no response.
At this point it was after midnight so I resigned to sleeping on the small twin bed. After inspecting the sheets they seemed clean. As soon as I put my knee on the bed there was a loud creak. Literally.. every. movement. I made throughout the night was met with creaks it sounded like it could bust any moment. It also had a large dip in the middle.
In the morning around 7:30-8a I messaged the host again asking what he could do to resolve the situation. Still no response.
Finally, as I was getting ready for work I spotted a pile of French fries on the living room rug in front of the TV. I sent the host another photo and told him I’d like a refund. I didn’t hear from him.
These were just some of the things I going in the loft portion of the house not including the sticky hardwood floor and the filthy bathroom.
I called Airbnb and sent them the pics I took, they were so helpful and quickly refunded me. They even gave me a credit for having to find another place.
At 9:30a “Jerry” finally responded to me. Saying in part that he hopes I’m enjoying my stay and if there’s anything I need to let him know. OR if any one is violating his noice policy to let him know and he’ll address it right away!
It’s a shame because the loft itself WAS cute, and looked like the pictures. But the cleanliness, and the quality, and obviously the communication, was the worst I’ve ever experienced. Absolute worst.