Shan's place is clean, convenient, and full of extra hospitality touches like snacks, coffee pods and creamer, spare toiletries, and even a noise machine and earplugs if you prefer to sleep sans city sounds. Check-in is a breeze -- had no trouble at all. If you've never been to the Old Towne East area in Columbus, be aware that it *can* be a slightly rougher neighborhood. (But nowhere in the city is totally without risk -- just stay aware of your surroundings, lock your car and doors, etc. I've known and visited the area for years now and it is typically just fine.)