The host was wonderful to work with! They had wonderful communication, and were helpful during the entire process. We specifically needed a space that was close to the convention center - this was 4 minutes away! Some reviews mentioned the entry steps being an issue, but we visited with 3 small kids (ages 2, 4, and 7) and we had zero issues. We monitored them a bit closer, but it did not affect our stay negatively whatsoever.