My parents & I came for a quick trip to attend a LegalShield conference downtown. We came from Michigan. I wanted my parents to experience the Airbnb home setting. They’re us to going to hotels when traveling for business. JAMI was excellent with responding right away even though this was a last minute stay. She was beyond helpful with full detailed answers, to any questions I asked! Made me feel even better about booking my first one! Definitely will stay in this home or another she has in the near future☺️