This apartment was disgusting. The floors were sticky, dirty, and covered in grime. The home has not been cleaned in months. There is mold in the shower, half of the furniture pictured is missing, and the washing machine dial is broken. We vacated the property after one night because it was filthy and unsafe. Marc and Charlie offered a $15 refund for the cleaning-an embarrassment based on the state of the apartment. Airbnb custom support was even less helpful. I will never book an Airbnb stay or Airbnb experience again.