Was very inconvenient we booked in advance for Valentine’s week and when the time came. She told us the couple who were already there couldn’t leave. Instead of getting them out she just gave us a random apartment that she had available. And we asked if we could add an extra day to our trip because of the inconvenience, but she refused. she allowed the couple to stay in the Airbnb we booked a month in advance without giving us any reason but wouldn’t allow us to add 1 extra day to out trip. We ended up having to drive 4 hours in a snow storm. Also on our last day there we went to sleep at like 8:30-9:00pm and I woke up to several messages about how we were being loud and noisy even though we where both sleeping. It was even more frustrating because the whole time we stayed there the people in the other units where extremely loud all throughout the night and day and we didn’t complain. Overall very frustrating trip