The home was set up and ready for us to stay. The hosts sent me instructions prior to the stay which were spot on to where the keys were and how to operate things. I ran into Steve the first day, he was inviting, nice and asked if I needed anything. My family felt very welcome. We also ran into Brenda on the second day and she was friendly, welcoming and asked us if we needed anything. The host couple was very accommodating and friendly, which was nice as I am sure they are plenty busy with such a property to care for. We loved it, and our 3 year old had a private place to stay not a noise hotel. Price was very fair for all that is offered.