Jordan communicated well and answered all my questions about air bnb since it was my first booking. the place was in the perfect location, close to everything! free parking right outside was a huge plus since parking in the short north can get expensive. the instructions for check in were very clear and easy to follow and even included pictures. the air bnb itself is very cute feminine so is perfect for a girls getaway. there is a neon sighn that says "Columbus, OH" that is perfect for pictures. the free toiletries, coffee and tea were definitely a plus.