I wish I could say it was perfect but on our way back home, we were contacted by Arriva and was told they were unable to locate the keys to Unit 2I, even though my boyfriend and I made sure we put all 3 items associated with the unit in the lockbox located outside of the building, we even double checked that the lockbox was locked after putting the keys in there. The lady who reached out to us was very condescending and rude about the situation, saying the lockbox wasn’t magical after I had asked if there were possibly two different compartments . I was only trying to understand the situation. We know we put it in there. So, I can only assume Arriva is charging me extra in some sort of scam. I am not sure how else to go about the situation. Otherwise the unit itself was nice, the bed and pillows were comfortable. But I will not be going through Arriva again. Very suspicious of this situation. You can scam me out of money but after this situation, never again. Buyer beware.