Jon, like the unit itself, is amazing! Easy to communicate with and responsive. Our questions were answered nearly immediately with friendliness and accuracy. The unit was nothing short of spectacular! Centrally located to all the restaurants, shops and bars (and a brewery conveniently located downstairs)! It was spacious, very clean and offered all the amenities you could ever need (and some you didn't realize you needed in the first place but are glad to have!). It was quiet and inviting. Would VERY much recommend this unit to anyone and am already planning a time to return.