Initial instructions getting to the place went well. The place was cute. After about 40 minutes, I wanted to relax in the tub before I had to participate in a wedding rehearsal in which I was the best man. Lo and behold, after running the water for 20 minutes no hot water. I Contacted Evan and 1. He was clueless as to which property I was at.2 What really was irritating he was asking me questions about an electric stove like that has anything to do with a hot water tank 3. After 4 Hours he transferred me to one of his other properties and that is another story in itself. I did miss the wedding rehearsal. Is really horrible trip