I never checked into this unit. I accidently had 2airbnbs booked for the same dates. when I realized what had happened I was unable to communicate with the hosts via the contact information provided. I was ultimately able to reach a person within the company who was very helpful and although the owner of the property was unwilling to refund any of their income from this unused booking, the management at Evolve was nice enough to offer$100 in return to offset the costs of this mistake. I realize it is not the responsibility of the property owner to be a human being but sometimes it's nice to actually encounter one.