Access to the property requires some climbing of steps; lots of them. Being a senior traveling with two similarly aged friends, it was a bit of exercise. Upon arrival, the property appeared pleasant: nice kitchen appliances, hardwood floors, clean bathroom (watch your step entering; it’s elevated several inches above the rest of the apartment).
We had to move the coffee table into the kitchen in order to open the sofa bed. Upon doing so, we found the rug under the table to be relatively unclean, with food crumbs and M&Ms on it. Once opened, we found the same in the sofa bed. And there were no linens for the sofa bed. So I messaged Nicole about it. A man called about 15 minutes later and said that the cleaning service would be there with linens. They never arrived.
We found pillows (without cases) and a wadded up comforter in a messy closet in the bedroom, and had to make do with that after brushing the debris off of the sofa bed. The bedroom had no privacy drapes, and the windows overlooked windows of other units in the building. There was a smoke detector in the bedroom with a weak battery that “chirped” constantly, so we got on a chair and removed it from its ceiling base so we could sleep when we returned from our night out.
Long story longer, Nicole was kind enough to refund the “cleaning fee”. If all issues were addressed, I might consider staying there again… emphasis on “might”.