URINE AND BUGS! DON’T WASTE YOUR MONEY HERE! I CHECKED IN AND CHECKED RIGHT BACK OUT!
I’m a travel nurse and I decided to try out an Airbnb instead of staying in a hotel like I usually do. I booked this place for a week (thank God I didn’t book for the whole month like I initially planned to). I got to this property and right away, I was uneasy about it. The neighborhood itself is pretty sketchy, but that was honestly the least of my worries after stepping into this place. The house has a weird smell to it, like cheap cologne or something. It definitely doesn’t smell, look, or feel clean. When I went more into the living room, there was a smell of urine coming from the couch in there. There were flies flying around. The walls had dirt and dirty hand prints on them. The downstairs bathroom had spiderwebs with a ton of dead flies. The shower curtain was visibly dirty and looked like someone smeared something on it (it looked like poop, but who knows what it actually was?) The rugs in the bathroom were visibly dirty. There was dust/cobwebs all over the ceilings. Visible dirt buildup on the staircase. This place looks and smells like it hasn’t been cleaned in ages. And guests are expected to just hop into the beds and feel comfortable on sheets that probably haven’t even been washed (if we’re judging by the way this place clearly isn’t being cared for), not knowing what other insects/pests are in this house? I stayed in this house for less than 2 hours and contacted the host about refunding me. His reply was that since I left, he has the option to not give me a full refund, instead of being a decent/responsible person and refunding someone for subjecting them to such a disgusting environment. He mentioned resolving the issue before cancelling, but there is no quick-fix for bug infestations or a urine-soaked couch. And by that point, I was already so disgusted by everything I’d seen (and smelled) that there was no way I was staying in this place. He didn’t even seem surprised when I reported the issues to him, which leads me to believe that he was already fully aware of the disgusting shape this property is in, but it’s still making him money at the end of the day, so he doesn’t care. I was able to get a partial refund for the remaining nights, but what’s $300 when you paid over $900?? This place is a rip-off/scam. I ended up paying a ton for a last-minute hotel room and had to shower as soon as I got there because I felt so gross after being in this home.
I had to come back to read ALL of the reviews because I was curious if this is a recent issue, and if I was the only one who had these issues, but it turns out guests have been reporting the unsanitary environment/insect problems since last year, and the host just doesn’t care to fix them, I guess. Worst Airbnb experience ever. I learned my lesson and will be sticking to hotels from now on.