Check-in and parking instructions were very well communicated. I had no issues whatsoever. The parking garage is a 5-minute (at most) walk but it's pleasant as you can stroll right through the commons to get there. Apartment was clean and kitchen/bathroom stocked well enough for our 2-night stay. Dom always responded within a few minutes. The only thing I would have liked to see (but not a big deal, in the scheme of things) is better shades or curtains to block the morning light. The apartment has beautiful, large windows throughout, and it is east and south-facing, making it difficult to sleep in. Overall, it's a great place in a wonderful part of downtown.