We enjoyed our stay for a couple of nights here. Very clean and good location for what we wanted to do while in Columbus. A big plus was finding Fox in the Snow for breakfast each morning. The only down side to the stay was that inaccurate information was given about check in and we did have to contact Nicole. No key pad as mentioned in the check in info we received. If there isn’t a key pad, why not just give instructions that are correct in the email about check in. She did reply promptly but seemed an unnecessary step to the process.