Check the fine print!
The apartment was new, clean and well located. I thought it was a good value. My only recommendation was to install some window treatments, because the place is very light - day or night.
I gave a poor rating because my check in experience was terrible.
In my communication with GH Hospitality I said I was arriving in Columbus about 2:00, and I ended up actually getting there about noon. When I got to the door, the code didn't work and I had to text GH hospitality (GHH). They came back and told me that the agreement said check in time was 4:00. I hadn't read the fine print. I asked if the apartment was clean & empty, would they mind letting me in - I had a 2:00 call I needed to take. They came back with another contractual quote saying the "early check in fee is $10/hr and do i want to give them $40. My choice was to wait outside an empty apartment or pay them $40 . . .I felt "had" . . .I paid and was really unhappy! Ridiculous Customer Service.. I later told the Airbnb Resolution Desk that I thought this was cheap & sleazy and, they expressed sympathy and said there was nothing they could do.
I guess the check in fees are in the fine print, but I'll never forget how sleazy and low class I thought this was and will tell all my friends about the poor experience . . . .all over $40 for an empty apartment. Poorly played!
Brent Bostick