The unit was as pictured and in a great location in proximity to our event venue for the weekend.
Unfortunately when we arrived 6 hours past check in time it was only 52 degrees in the house which I just find unacceptable, especially considering the temp was in the teens that night. We were thankfully attending a late night event so we turned the heat on, settled our things, changed clothes, and left again allowing time for the house to warm up.
Since we were able to turn the heat on I didn't address it immediately, but I did respond to the host's message hoping for a 5 star review the next morning and never got a response. The only communication received after that was another scripted message with detailed rules for check out and hoping for a 5 star review.
The unit is nice and worth the price, but the lack of personalized communication and response to my issue was a huge turn off for me.