Host took money after I canceled my stay only 10 minutes after booking. And Was completely unresponsive too my need of the funds in this pandemic. I only canceled because I soon realized it would be a shared home . I never stayed and canceled immediately so I feel I should receive a full refund for canceling with in only 5-10 minutes of booking . I was unable too book another air bnb because of the funds they decided they would keep even though I wouldn’t be staying .