The original description I read of the room, stated there was a door that didn't lock. Since I was coming with my husband, this didn't worry us. I had reservations about coming due to seeing a note on the airbnb page that said there wasn't even a door to the space. I also had reservations about the pandemic continuing and wrote the owners a message at the end of July. I didn't receive any communication from that message on 7/27/22 until check in day on 8/31/22.
Fast forward...I had decided to come since I got COVID during a prior trip. From the time of check in, I received quite a few emails asking for communication back from me about my experience so far since "anything less than 5 stars is a failure". We felt very manipulated by these communications, as we didn't enjoy the same respect from you. In terms of the room, a swinging gate that was the only barrier to pass before entering the room, not a very secure situation with other Airbnbers or renters there. As a female traveling single, it is a concern.
The room or suite I rented was nice otherwise, even if I hit my head on the low ceiling a few times getting into or out of bed. It wouldn't take much effort or expense to secure the 3rd floor entrance with a door that locked like all of the others. I no longer see this space being advertised, so perhaps that is the plan.
I did find the kitchen to be disorganized with items. There wasn't even a silverware drawer so that I could get a clean spoon to stir my tea.
It would have taken little time to respond to me. I've been really disappointed about this experience.