The house is beautiful and the stay was great. The reason for the rating was the host. He was nice at check-in, he went over about 20 things to know and that we needed to do but nothing was written down for us. There were no check-out instructions (written or otherwise) to ensure everything he wanted done got done. We had forgotten to do one of those tasks (which he had advised us at check-in that it had happened before with previous guests), which resulted in damage, unfortunately. The host's response to this was to call us, yell for 5 minutes, and hang up the phone. After us being nothing but apologetic and understanding, he then proceeded to find little things wrong here and there (even things that were never discussed and/or did not happen) and berate us (literally called us idiots) for them through Airbnb messaging. We have never had a problem with any host before. We have also never stayed anywhere where there has not been written instructions for check-out (especially in cases where the host knows there has been a problem before), particularly when there are a number of things that need done and if not done, could be detrimental and costly. We understand we caused accidental damage, we apologized emphatically and never argued with the host, but to react in the way the he did was unnecessary and extremely unprofessional (he was also threatening when demanding payment). The house was one of the most beautiful we have stayed in, but the host was demeaning and the worst we have dealt with (after the fact). We have never caused damages to any Airbnb we have stayed in before, and we are now worried to ever stay in one again because of the way this host handled an unfortunate situation. The house gets 5 stars, the host gets 1.