I had a great stay under the circumstances (Blue Jackets and Buckeyes lost). The location is great (behind the North Market) with great restaurants in the vicinity as well as Nationwide Arena. I had issues finding the lockbox (my fault for but fully reading check-in instructions) but Nate called me and walked me through it. He was very accessible including him calling me back after locking my phone in the condo on Saturday evening to provide code for keypad. Would highly recommend.