Nicole and Jason were great! Loved the apartment and how convenient it was to everything. I’m from cleveland and I wasn’t familiar with the Italian village area and I left in love with it! The first night, the smoke detector in the bedrooms battery was low and started chirping. We called at 10pm and by 10:45 Jason was at the apartment switching out the battery (mind you they are 20 ft ceilings so he had to bring a large ladder with him). Overall it was a fabulous experience! I will definitely recommend this place to friends and family.