Check in:
Awful! The code for the door did not work. I waited outside for 1.5 hours trying to get ahold of the host. No response. I decided to called Airbnb for assistance. They were a life saver.
Communication:
Terrible! After finally getting ahold of the host via message I entered the home. I booked room F and they told me I was in A. Thought that was odd but I tried to be open minded. I entered a room that had not been cleaned. Nothing worse than seeing used masks and trash on the floor. Spoke to the host via phone where I discovered they had booked someone else in my room by accident. They didn’t have an explanation. The communication on the phone was poor because the male host was trying to have a conversation with me and the female host kept talking over us. They offered to send someone over very soon to clean the house, but I was so frustrated with the mix up and communication that our conversation ended with a cancellation.
Refund:
Airbnb offered me a refund and a discount on my next booking. The host sent me a message apologizing for the communication.
Price:
You get what you pay for.