Shan was very easy to communicate with. The apartment was very clean, and had all the basic necessities supplied. The kitchen and bathroom was very clean and well kept. The bedroom felt very private from the rest of the unit with the retractable curtain. We had a very short walk to the convention center, and restaurants. I would highly recommend staying with Shan! We will definitely book again when we get back to Columbus. Thank you again for the great communication and very easy directions.