We had no heat for two days, a thermostat that didn't work, and no extra blankets in the apartment. Unfortunately we didn't find this there was an issue until we returned to the house late the first night when it was 37 degrees outside. We immediately alerted the host via text and were only told to check the thermostat and "it was working for the last guests." When we awoke the next morning and again texted the host they said they'd send a handyman-this never happened- and they asked if we'd like to leave. There was no further follow up via text. We were in town for an event and to visit family and so went on about our day assuming the problem was being addressed-my mistake. When we came back that evening there was still no heat. When I sent an email to the host the following morning that we had checked out early (the smoke detector started to beep at 6:30am) and provided details regarding how disappointed we were with the experience their response was that from their point of view there had been a misunderstanding and they hadn't received permission to enter ...THEY NEVER ASKED.....and they asked what they could do to avoid a negative review. I didn't respond. I wouldn't stay here again.