The host is very polite and quick with responses. When we arrived there was a live mouse, which Pavel called and had pest control there that night. One of the bathroom door knobs was missing and in its place was a towel. The freezer was frozen shut and leaked water as it defrosted. The chairs on the back deck were broken. The cleanliness was lacking. The bottoms of our feet turned black after walking in the house, because of the no shoes policy. Furniture was covered in dust and cobwebs were hanging from the ceiling. One of the couches has a wooden board placed under the cushions so make sure it isn’t sticking out when you go to sit down. There was clean linens and towels which were greatly appreciated. We had two other families with us sharing the house so with all of these issues we did not stay past the one night. Pavel was very apologetic and agreed to refund us for the night we did not stay. Communication between the host was great and I let him know of everything. Sometimes the cleaning company used does not do what they are suppose to. Others like myself who read reviews and want to know detailed truths then here you have it. I would not mind to work with Pavel but this particular house was not as expected for us to stay in.