Booking and communication process was good. I emailed to ask for access directions and received a response shortly thereafter. On arrival, the house was tidy, and appeared generally as described. After we settled in we noticed several stains on the walls; the hard floors were visibility unclean and grimy; and there was a significant amount of debris in the carpeted areas, to include hair, plastic chunks, a used toothpick, and miscellaneous stains. The shower and bath tube had visible grime. Because we have an infant who would be crawling on the floors and using the tub, my wife went out and bought cleaning supplies to hand wash the floors and tub. They were easily cleaned, but there were not supplies there to clean. Furniture was visible greasy with fingerprints. Generally unclear for a rental property. Location was convenient for our purpose and neighborhood was well kept.