This is not a review for the place (though I'm sure it's lovely), but instead for how great Logan and Nicole were in responding to a less-than-ideal situation.
I arrived in Columbus the afternoon of Christmas Day, during a snow storm. The electronic keypad of the unit wasn't working. I called the listed number for the host and was able to reach Logan pretty easily. He was on-site in about 15 minutes, and worked on the lock for a half-hour without luck. At that point I was moved to a different apartment nearby, which was also quite nice.
Logan was incredibly helpful throughout the whole ordeal, even though it involved being dragged away from home on Christmas.