The location is close to campus, surrounded by frats and sororities, making for noisy weekends. The doors of the complex either don't shut completely or slam. The apartment itself was dirty upon check in, with grime left on the dishes in the cupboard, food debris on the window blinds, large amounts of dust settled throughout the room, grunge behind the toilet seat (ew), and dirty carpets.
We took the the time to clean what we could, as we had booked a two month stay and decided to try to make the best of it, and were only refunded half the cleaning fee. We reached out to the host multiple times requesting a second parking pass for our stay and were rejected each time even though there were multiple open spots throughout our stay. Upon reaching out to our host about the obnoxious noise from other occupants in the apartment building, we were basically told that there was nothing they could do, even though they mention quiet hours in the house rules. Lastly, in the last two and a half weeks of our stay, the check filter light came on on the AC unit. When we told the host they acknowledged our message but never sent anyone to clean or replace the filter.
Overall, I would not recommend this stay or their team. This was our second and last stay with the Tailwind Team.