Hosts are very poorly organized. Checked in with 2 dogs, as place was listed as pet friendly. 2 dogs were included on our reservation request. Shower in the unit was not working, then hosts told us we could not stay as the unit was not actually pet friendly (despite being listed pet friendly, having rules for pets, and pets being mentioned in their welcome message). Host did not take responsibility for mis-listing, instead blamed "technology." We asked to be refunded and let out of the reservation, and they only issued a partial refund (after stating they would give a full refund.) I have been using airbnb since 2016 and this was the worst experience I have had. Hosts need to take responsibility and follow through with what they offer. I would never recommend anyone stay with them or any of their properties.