Great communication from Al and he made the entire process including getting the keys painless. I've seen it mentioned by Al and other guests, so I would like to touch on the location. We came through some very nice neighborhoods and as we approached the Garden Manor it became obvious we were approaching the edge of a "transitional area". I was somewhat skeptical but when we came around to the off street parking all my concerns were alleviated. Manage your personal security accordingly and I can't see having an issue here. We used the front door late at night and had no issues. This is Columbus, a large city, all of it can't be a gated McMansion suburb, get over it and enjoy your stay.

A little more on the location, found this location to be very convenient and cost effective. We didn't plan on walking anywhere (not sure what is walking distance that you would want to walk to) but it was pretty close to the Conservatory and also a very quick Uber ride to Express Live, Arena district or German village or anywhere else you'd want to go.

Finally, let me say how nicely done the accommodations were. Full kitchen, washer and dryer, comfortable bed, great air conditioning and just an overall very comfortable space. Al has really spent some time making this a place you feel comfortable staying in. We would stay here again. I rate this high on quality and convenience.