My wife and I were in Columbus Wednesday-Friday and we had a wonderful stay at Garden Manor! It's a very convenient location, especially getting to downtown. Al has done a fantastic job with the space and it is clean and comfortable...we felt right at home. We got a tremendous value, and we would definitely stay again! We did not have any face-to-face interactions with Al, but his communication leading up to our stay was excellent. He also made himself available during our stay, but we did not have any issues, so there was no reason to reach out. Highly recommend!