Place wasn’t cleaned from previous people’s stay. Beds weren’t made, trash was full, hair in sink, etc. We stayed here for business and basically used it to sleep and get ready for the day. The bed smelled like someone else.
Altogether, the place is nice but not being cleaned was a critical error. The owner was very prompt being responsive at first, and refunded our first night. They stated that the place would be cleaned the following day while we were away at work. Upon arrival the next day, it was clear that nothing was done and place was still dirty. The owner said they would refund again but this did not happen. I sent another message but they ghosted me.
I do understand that mistakes happen but I would have much rather stayed at a hotel to have the peace of mind that the room would be cleaned. The only downside to Air BnB is you never really know what you will get.