The place was clean and very nice. My main issue is the keys they gave me were on a very flimsy keyring please be aware they can be lost very easily. The key fell off on my way to work a night shift at the hospital. I got off at 3:00 in the morning and realized when I got there that it had fell off. There was no phone number to call for help. The # on BNB was closed due to virus in California. I left a text message which was the only type of communication available. I had to sleep in my car. Did not hear back till 11:30 the next day from them. Finally got another key at 1:00 in the afternoon which is a normal $2.00 key that they ended up charging me $25 for even though I had to sleep in my car because there was no way to contact them. After all that when I got the new key and left to go to work the new key would not lock my door. I had to take all my things to the car and haul them back in after work. Not pleasant when you just worked 12 hours in the ER. So yes the room was nice and clean. Yes, the people were quite pleasant. But you need an emergency contact number for when issues arise. I had to sleep in my car. I have to pay for a key that did not work. You need better key rings so that customers don't lose them. Thank you.