Norma is a great host who places significant emphasis on her guests' comfort, safety and security. She got in touch with us immediately on arrival, helped us with security settings and took us on a tour of the house - all remotely! Throughout our stay, although she was unobtrusive, she promptly got in touch and helped us if she felt we needed support and assistance. Proactive communication was great. We will definitely stay at Norma's again and recommend her place without hesitation.