We were in town to visit our daughter for thanksgiving. This location was very close to my daughter and added bonus Airbnb is located walking distance to great eating spots. Prior to my arrival there was an issue that required a plumber. However, Lindsey was quick to communicate with me and moved me to the downstairs unit (btw is also very nice). Next day we were moved upstairs and all was good. Place is nice clean, cozy. Check in and check out was very easy. Communication was superb. Two thumbs up!