First, the host waited until the day AFTER I could cancel for a full refund, to tell me that there were major leaks and damages (the extent of which exceeded what he described in his message) in the house which would affect me, and this did not allow me enough time to make an informed decision before I could submit a cancellation for a full refund. I could not cancel immediately because I did not have anywhere else to go and stay for the first night, so I unfortunately had to stay one night. Second, after I did check in, I noticed the house and space both inside
and outside was very, very filthy which is not up to standard with a typical, expected, and
promised Airbnb experience. It is unreasonable to charge a cleaning fee but check into a space that is not clean. I have pictures to show as proof of the lack of cleanliness in my appointed space (bedroom, bathroom, closet space, windows, etc.) as well as in the common spaces (front door and porch, foyer, stairway and ceiling, etc.). Third, I did not feel safe at all in
this neighborhood. I even inquired with the host as to where I should leave my bicycle, and to the host's admittance, it is not safe outside. This is a major concern as well. Fourth, the host stated that there would be repairs going on during my stay, some of which would occur in the private space that I rented. This is unreasonable to experience while vacationina and traveling and most unreasonable to mention to a guest just
AFTER the cancellation date for a full refund. I cancelled my stay on the second day and immediately requested a refund, as well as opened a case with Airbnb support. All of these details were shared directly with the host and Airbnb support team in full transparency.