Miles was quick to respond to questions and the check in was very easy. I very much appreciated that. Experienced a leak from the roof during a rainstorm but was able to manage it. The house was spacious but limited in amenities, which proves a bit challenging when visiting from out of state. If you are staying here, you need hand towels, wash cloths, laundry detergent, paper towels, toilet paper (had rolls almost empty upon arrival - left more than we had coming in), and dishwasher detergent. The downstairs bathroom has no curtain on the window, so be careful if changing in that room! The upstairs master bath has no shower curtain so that can be limiting. The other upstairs bathroom had an old scrubby and toothbrush in it, which kept all of us out of that shower. :) When I read the reviews, I knew the location would be good and it was in walking distance to High Street which has great restaurants and a Kroger not too far down. However, the reviews also mentioned it not being very clean, and we were willing to try anyway. I found this to be true. The floors needed swept and mopped and the stairs needed vacuumed. I also found vinyl utensils in the silverware drawer that were dirty with food encrusted on them. So obviously wash anything you use thoroughly before use. This place worked for our needs for a conference regarding space and location. But if you can't handle some uncleanliness and lack of amenities, you may look elsewhere.