Marc and the Tailwind team were extremely responsive and kind. I stayed in their unit during an unprecedented storm and power outage in Columbus - our Airbnb never lost power but they remained patient and kind as I asked for more details. That goes a long way!!
I've left them private comments about the small ways that they can improve the comfort of the stay and I feel confident, given their professionalism in our communication, that they'll take them into consideration. I would recommend this unit (for max. 2 people).