Benjamin was the worst experience I ever had on Airbnb. He could have gotten us killed. We booked a stay and as we go to check in we walk into our stay to a purse there and food on the oven. As if someone is in the home I booked for !!! They could have shot me walking in! I told Benjamin and his team not him& they proceeded to say it was mistake and they were in the wrong unit! How did they get the code and address to this stay??? It doesn’t make sense ? Do you not change your codes are your codes the same for every house! This is unsafe. After that he moves us to another unit which is a downgrade from our first. We walk into cat hairs and crumbs all over the couch. The bedroom looking just as if someone just got up and left! A laundry basket for a trash can and to top it off MOUSE DROPPINGS!!! The other reviews of his is true his listings definitely has mouse dropping! The mouse droppings prompted us to LEAVE ASAP. we contacted him again about these problems as well and all Benjamin and his team wanted to offer us was $40, mind you we checked in at 12 pm , with checkout not even 12 hours away and paid $200 for that 12 hours just to sleep and he’s offering $40? No . On top of him only offering the $40, he would only give us that if we left a good review!! He had no remorse whatsoever .
Benjamin and his listings need shut down and I ADVISE NO ONE TO STAY ANY PLACE HE OWNS.