Though the communication was great and host are kind & respectful during messaging-we felt that this place was certainly not what we paid for. We did get a partial refund (for cleaning fees), but had to ask for it several times before host agreed.
After finding a few of their other properties (after stay) we see that we haven’t been the only ones to have a strangely similar experience - apartments not being clean (by minimal & basic hygienic standards). They do have many great reviews but please believe the poor ones!
*They specifically asked us not to write a poor review.
Examples from our stay alone: Dusty (noticeable on vents and most surfaces), fake eye lashes found, hair on floor in most rooms (wood, carpet & bathroom/shower), kitchen utensils dirty, splatters on walls where they shouldn’t be, photos not properly hung on walls, lightbulbs not in light fixtures, and bathroom trash still full. & wifi hardly worked, even after reset.
Felt like half effort when promising high.