Katherine was the manager on call and she was absolutely fantastic! She was prompt and handled everything great.
However, some of the appliances didn't quite work. Two of the front burners didn't work due to a bad igniter. The grill was a bit decrepit and the master bedroom fireplace didn't work.
The last issue was with the pull out couch where the sheets were dirty and no replacements were provided (until we reached out to Katherine and she helped us get to the storage closet to change the sheets).
Again, cannot talk up Katherine enough. She handled and helped us through all of these problems.