Communication soured our experience. I paid for parking a month in advance and at 10:30PM the night before our stay Christy messaged saying we had never paid and if we didn't pay by 10:00AM we wouldn't be able to park at the apartment. As soon as I woke up and saw the message I sent screengrabs of the receipt and she said she "believed me" but would have to confirm with Airbnb. I had to message several times to get her to agree to leave the parking passes and she never even confirmed she got the money or apologized.
After check in, she accused us of going in to the wrong unit. I told her several times we were in the unit we reserved, she said I needed to read more carefully and that she sent the wrong instructions. She didn't... and was unable to send screen shots showing otherwise? And again she just dropped it. This leads me to believe all the units have the same entry code. Yikes.
Lastly, it took 24 hours to fix a beeping smoke detector. Annoying and unsafe.