I’m giving the host a 4star for outstanding resolution and communication. They are more than willing to help if there is a problem. The listing itself is a bit too much. Something are just not for everybody. They had items and objects that are not pictured which made it super uncomfortable for me to stay. It was a stench in the house as well. The extras was just not my cup of tea. The house is overcrowded with older pieces and this is probably why it has a stench. The atmosphere is heavy. It’s just not for me but the host understood and helped me; which I appreciated!