We left the reservation because of the conditions. We had dirty pillow cases that had visible food on them as well as nasty stains. There were body hairs in the bed as well which led us to believe the bedding had not been changed since the last occupants. In addition to that, the apartment smelled of sewer pipe or something. When we arrived the windows were open airing out the apartment. When we shut them we realized the smell coming from the closet, where a pipe comes up from the basement. When we contacted Evan he tried to tell us he was present when the cleaners were there and he had pictures of the place clean and essentially was gaslighting us, telling us we weren’t seeing what was right in front of us. The funny thing is we had rented from “tailwinds” earlier in the week and had a cleanliness problem and another representative said the exact same thing about being present during cleaning and basically told us we were lying. I personally will not rent from tailwinds again.