The host chase is very quick to respond and gives detailed instructions for the property. I chose this location because it stated kid friendly and was in a optimal location for our planned activities.
Upon arrival the floors had debris including hard pieces of children's food. There was hair on the ground and the floors were not cleaned. Our socks were visibly dirty from the floors. I asked for a vaccume or access to cleaning supplies. Unfortunately, he only had a broom that was coated in hair and dirt available. I was offered a 50% discount on the cleaning fee. Which I did not receive.
The fridge had multiple boxes of baking soda inside, I'm assuming for failed attempts at odor control. There were liquid filled ant traps easily accessible in multiple rooms, not safe for my toddlers.
The property is in a great location. Close to the zoo, shopping centers and restaurants. The neighborhood was quiet and felt safe. The property is supplied with all basic material needs.