We enjoyed staying at this Airbnb! We felt the host’s communication was 5 star, but the place itself and our specific experience was about 3 stars.
First of all, the host was extremely easy to work with. She communicated well, always responding quickly to any questions I had, and even gave us a little flexibility (few extra hours) with the cancelation policy, as we got our flights sorted out. When we arrived, the check-in instructions were easy to follow and we quickly and easily were able to get inside and get the keys. The location was great and building was quiet. A very nice place to rest.
However, we did have a few critiques. Once inside, we realized that there was no hand soap in the apartment. Further, we couldn’t find bath towels or hand towels. After looking around a bit, we did eventually find towels in the dryer, along with other laundry. My biggest concern, however, was that the room felt pretty dusty. I have a bad dust allergy, so often struggle to breathe when trying to sleep in dusty indoor settings. I noticed there was a lot of dust caked on the air vent and in a few other places in the apartment, so that may be why. **I do want to mention that everything else felt very clean inside the apartment and also that my husband (who has no allergies) had no breathing issues there. So if you don’t have problems with dust, you’ll probably be fine. Regardless, this is likely something that could easily be fixed.
Some things that the host could consider adding in the future for a nice touch include:
*easy places to plug in phones near the bed
*extra pillows (2 per person would be nice)
*shampoo, conditioner, and body wash for guests