My three night stay at Joy's studio apartment was delightful. The unit was as advertised. It was clean and had the basics. Very quiet. The garage parking is less than a five minute walk from the apt. The unit location in the Short North District is excellent. It's right around a corner from High street, where all the action is centered. I had no issues during my stay (and that's good, right?) so I can't comment directly on the responsiveness of the owner. Joy's up front information was very clear and precise. Would I stay here again? Yes!