Overall, we had a great stay! The Airbnb was in the perfect location — close to restaurants, shops, and bars in the Short North, and not too far from campus either. The check-in and check-out instructions were simple. The Airbnb was very spacious, clean, and homey! However, we did not have any hot water during our stay. We decided to tough it out since it was such a short visit. When I alerted GH Hospitality to it after check-out to ensure it would not happen to future guests, I did not receive any explanation or apology for the inconvenience — which would have been appreciated. Although that was disappointing, I would still recommend this Airbnb to a friend.