Vera was very responsive and quickly addressed any items which had been damaged or misused by previous guests. We had replacement items within 24 hours or less in most cases. We all enjoyed our time in her lovely home, and hope to return next year. Our oldest group member at 89, who is from Europe, said several times it was her best vacation ever. She (and the rest of us) especially loved the salt-water pool and terrace. We all enjoyed night-time swims with moonlight and a clear view of the stars as well as the sunlit daytime swims. The neighborhood is calm and beautiful, and great for long walks. The house was spacious and nicely furnished, so even when there were six of us present, we could each find a pleasant, private space inside or out. None of us wanted to leave after our month-long stay.