Absolutely terrible! Diogo cancelled on us right before we boarded our flight to Miami and left us in the dust paying triple the price we originally did to stay somewhere else last minute. The reason for cancelling? The air conditioner wasn’t working. I don’t consider this to be an emergency or acceptable to leave the people who had this booked months in advance left with nothing! We had to use all of our spending money on a new location. Don’t stay here!! Truly awful to do to paying customers minutes before boarding a flight to the destination. If I could leave 0 stars, I would!!