This was a very disappointing experience. As a Airbnb Super Host for the past 4 years in Arizona, I try to make my home as comfortable as possible for my guests, just as it is when I am in the home myself. If there are problems we quickly try our best to resolve them. This was NOT my experience here!
The communication was sparse, and unapologetic while I waited for the AC unit issue to be resolved, which did not work for the 4 nights I spent there. I waited for someone to come to fix the issue 4 different times and finally on my last day there a technician came and I was told that the system was NOT repairable. This was a huge inconvenient & very annoying and ruined my experience there, which seemed like I was constantly waiting for someone to come fix the AC.
The place is difficult to find, even with GPS & since the building is also shared with a hotel it’s chaotic to figure out where to park and how to get into the building. Once in, I found it to be noisy and unfortunately had to close the sliding glass doors at night to be able to sleep, as the AC wasn’t working (in Miami !). The bed, which is on the floor, should be replaced as it is aged and sags. The light colored cloth couch & furniture was not clean, leaving hair on my clothes and also due to the outside balcony floor not being cleaned, which was covered in soot and brought in on feet.
I expected to receive a even token rebate for the aggravation and inconveniences I experienced every day I was there…but the owners denied my request and proved that it’s just only all about the money. BUYER BEWARE!