I dont like leaving bad reviews, so I figured I just wouldn’t leave one for this place. However, after seeing the last review and the response they got from the owners, I just had to make sure everyone knows about this place.
The only good things I can say are that 1) you are within driving distance to the beach (but there are plenty of other places near the beach) 2) the owners respond quickly…but what good is a response if they don’t deliver on their promises???
The minute we walked in we noticed that the door sweep was completely broken and bugs were coming in under the door. Messaged the owners immediately and they claimed that there was nothing wrong with the door sweep but that they would pass by anyway to check. I then got a message apologizing because the door sweep was indeed broken…they blamed a “worker”
The place is full of dust!!! Dont expect to turn on a fan or pass your hand along anything without having dust fly all over the place. The owners promised to have the “cleaners” come back immediately to clean…they did not! Also, the kitchen is “stocked” but expect to have to clean EVERYTHING before you use it! All kitchen supplies are stored in the filthy cabinets without being washed.
The shower has been clogged for a long time!!!! Another guest mentions this issue in their review and the hosts blame beach sand…that is not true in our case and we still ran into this problem. We reported this multiple times during our stay and the owner claimed that they would pass by with a plumber to fix the drain. They did not! The drain was not fixed during our entire stay! Imagine bathing in your own filth (and who knows who else’s since the place isn’t cleaned well at all).
The bathroom does not have any sort of ventilation. Showering turns the bathroom into a sauna and good luck using the bathroom after someone else has gone. Mentioned this to the owner who suggested we open the window…the window which doesn’t have a screen and sits right behind bushes leading to mosquitos and bugs entering from outside. After several messages, the owners finally put up a makeshift screen…but completely ignored the shower drain.
Based on previous reviews where I see that the owners are quick to respond to negative reviews by accusing the guests of being the problem, I anticipate a response from them. They claim that former guests simply didn’t report issues to them…well I can assure you that I sent them several extensive messages listing all of the issues with their property and they just accused me of asking for things that were in their eyes considered “remodeling”…. cleaning the place, making sure it isn’t infested with bugs, and having a hygienic bathroom and shower are not asking for too much if you ask me, a PAYING guest. They kept saying they’d go fix things, but the only thing they did do was replace the door sweep after claiming it wasn’t broken. Finally, on our last night there they offered to refund our money for the remainder of the stay if we chose to leave…why didn’t they offer this on day 1? We would’ve been MORE THAN HAPPY TO LEAVE…how were we supposed to find a place to stay for 1 night on such short notice?
I’d like to say you get what you pay for, but if that were the case then you’d pay nothing to stay here. This place is not worth the headache!!