I want to preface my review with the fact that I am a frequent traveler and have stayed with Airbnb multiple times! With that said, this was by far the worst experience I have ever had! This is not due to Horacio but due to the building and the staff. When I first arrived I was told by valet to park and to go through the double doors on the side. I was rather shocked when I had to go through service doors and check in in this little room with staff that were not helpful at all- and not friendly. The service entrance was hot and stunk like garbage. Later we saw them pull dumpsters out of that entrance because the trash chute led to a room with dumpsters in it and in 100 degree humid heat in Miami it stunk! While checking in we were not able to use credit cards- cash only- which was fine. We were then given bright orange wrist bands- the kind that you wear at a bar to prove you’re 21. My daughter pulled it off and kept it in her pocket to show that she belonged but they made her get another which cost $10. Keep in mind we were in Miami for a week so we had to wear these hideous wrist bands when we went out for nice dinners and everything- it was pathetic and embarrassing! We checked into our room- the building is oceanfront but the room is not- it is road front. The room and building is old and out of date- circa 1980’s. The pics of this apartment show it looking very nice and updated but the upgrades were not professionally done and look like poor homeowner-done upgrades. We were given enough supplies for one day- one trash bag for each trash can, one dishwasher detergent pod, one tiny bar of soap, four napkins, nothing more..... I was told to get more from The Walmart. please keep in mind I was here for a week. The pool was the best part but make sure you pack your lunch. You need to arrive early to ensure you get a shaded spot with an umbrella- if you wait until 11:00 you will be sitting out in the blazing sun. If you leave your spot for 30 minutes the staff will remove your belongings and you will then be stuck in the blazing sun. That’s why you need to pack snacks and lunch. There is not a snack bar or anything out there for you to get food from. The bathrooms out by the pool were ridiculous as well. I am not big at all but just to close the door in the bathroom stall I had to sit on the commode- it was a ridiculous set up.