They charged my card more than what was agreed at check in for resort fee. Incidentals as well as valet. The following night they charged my card again. When I asked what was the reason they were very rude and they stated “they needed to make sure the money was there.” After I was already charged the day before. Very unprofessional and I feel it was a racially motivated incident. Because why wouldn’t the money be there? Extremely unprofessional. Poor communication . We asked for house keeping on day 2 and didn’t receive anything upon checking out. I will never stay or book this hotel again. We spend too much money to be treated unfairly due to what I believe is the color of our skin.