You don’t get the rooms you pay for but the location and rooms are great. The amenities are awesome and look exactly like the pictures. The key fob stopped working at a point but luckily I had a second key fob. The elevator stopped working one time. The parking space is limited and you have to call the front desk to allow access to the 10th floor for parking. For a tech company (Sonder) there can be a more efficient system than that. Overall, a great place to stay if you decide to not let the inconveniences bother you.