The place was not what we expected but Ryan was quick to answer our messages on the issues we were having. The place is very clean, although smaller than what I thought, the bed was comfortable, the TV was great and helped pass time. Check in was super easy.
The first issue we had was with the toilet. It suddenly stopped working, it would not flush, it made me very uncomfortable since I knew we didn’t do anything to it but it flushed fine the first time we used it. Ryan sent someone to fix it and it worked fine again but the next day we woke up to the toilet overflowing and the bathroom floor flooded. We let Ryan know it wasn’t flushing again. We had to go to a near by place to use the bathroom. Someone came back in the afternoon to fix it, then it was fine for the last few hours we were there.
The other thing was the water in the shower, you cannot control the temperature. My boyfriend and I had sunburns but my bf’s was almost severe, the water was warm then hot, it was a disaster since he was in pain. Ryan sent someone to change the whole temperature somewhere in the closet and then it was ok, I thought the water was a little cold for me but it was perfectly fine for my bf. I just wanted to be able to control the temperature myself like we did at the previous place we stayed in. Ryan offered us Aloe for the sunburn which was nice of him and very helpful for my bf.
Another thing, you cannot change the temperature of the room, the first night was bad too because like I said we had sunburns and the heat does not help. Ryan has another fan in the closet and that helped, but we like the AC cold to sleep so we didn’t have a good sleep both nights, Ryan did adjust it a little bit the last night we were there when I let him know but for us still wasn’t cold.
The Patio was the reason why I chose this place but if you’re the type of person that don’t like asking too much for things, this place isn’t for you; I’m one of those people. I had planned to make a dinner outside, I guess everything that went wrong before killed the vibe There’s a fee for the fire pit and bar, also the kayaks seemed difficult to use and dangerous because we’d have to use a ladder. I really wanted to use it but all of the sudden I felt I shouldn’t, if you know what I mean. Also, the TV outside didn’t work for us, but someone came out and spent a while there, it worked as we were done using the pool at night. To me everything outside was a bit dirty but I think it’s because of the trees around and rain, although our last day there did not rain. I asked him to turn on the waterfall in the pool but it had a problem and didn’t work either. The lights at night made the pool better and so did our own speaker/music. The view to the river was nice during sunset.
The guy Ryan sent to help us was nice and helpful and we had great conversations with him, he gave us recommendations to his favorite beaches/places in Florida, etc.
Overall, I’m disappointed because o feel maybe I could’ve used the money spent here for another place, where we would’ve had a better time. We regretted leaving the previous motel inn which was great. It was the last few days of our vacation so I really wanted to just relax but it instead made me anxious, I even cried. This was our own experience though, it doesn’t mean your stay will be like this, also the sunburn didn’t help but regardless, based on what happened to us here, I would not come here again.