I’d like to preface this review by saying that I am not a picky person at all! But unfortunately this stay was our worst AirBnb experience. Our guaranteed check-in time was 4 PM; however, the place was not cleaned for check-in until 8pm, and the owner was unapologetic when we informed him. Additionally, upon flushing the toilet that first night, a brown, sludgy water came back up (no one had a bowel movement), and we had to go to Walmart to pick up supplies to fix the toilet ourselves. And yet again, the owner was unapologetic and assumed someone in our group clogged it. Our group thought it was reasonable to request the cleaning fee to be waived after the stay was not ready until 4 hours after check-in and the issue with the toilet, but the owner was not interested in considering that request. Furthermore, at 8:30 AM on the last morning of our stay, a crew of men came into the backyard to cut down a tree/remove branches. We just wanted to enjoy our breakfast and coffee outside, but we were unable to because of this. The owner did not tell us that a crew was coming. It was very noisy, with people walking on the roof, multiple chainsaws, trucks, and a construction lift. Moral of the story is- even though the space and location were nice, the communication and experience with the host were very poor.