Earl was a great host! He responded to my questions usually within the hour sometimes minutes. The place was really clean. When we first walked in to the building we were a little leery of what is was going to be like as the lobby is basically deserted. All shops are empty, no one at the hotel registration desk because it isn't a hotel anymore. We had to check in at the security desk. The elevators worked just fine but looked like they had seen better days. But when we got into our room it was bright and cheery. It smelled clean and fresh. It was really nice. We even had a view of the ocean, although you had to look past the roof of another part of the building, but past that you could see the ocean. The room included beach chairs, beach umbrella, and beach towels to take down to beach. Thank you Earl for a great room!