Friday before I checked in I was advised that one of the main attractions in the master suite ( the jacuzzi tub ) would not be available. I was shortly told after that it had been fixed and that we should give it time to dry. ( check in was 4pm) . Saturday morning around 1’ o’clock a.m. the guest in that room decided to run a bath which cause the ceiling to leak from upstairs into the dinning area . We moved as much of the furniture and cleaned all of the water and notified the host. A security personnel was sent at 2a.m. ( as soon as I let them know after cleaning the mess ) to take pictures of the damage . Saturday afternoon I declined anyone coming in due to us not being there, I requested they come back the next day. When we got back the water was not working and did not work for quite some time. We did not have any consistently running water for at least 16-20 hrs . The issue started around 530-600 pm Saturday and it was not fixed until Sunday around 11am-12pm. . They claim the city water people do not work in the weekend and claim it was a CITY issue . Yet a person came the next day to fix it on a Sunday. This was Valentine’s Day. Weekend in 2021. Image that . I. Had to call several time and requested that the property manager call and he did not until after the issue was supposed to be fixed that same Sunday . We had to cancel plans due to not being able to shower after facing the hot sun all day . The water still continued to turn off due to a safety feature that was designed for the home in efforts of keeping major leaks from flooding the house , meaning too many people using water at once caused it to shut down. We were all left to shower at once due to lack of water . The property manager could have done a lot better with resolving the water issue we had, we also requested more rags and towels to accommodate The 7 guest that we had. Out of everybody the security Guard from Saturday morning was the BEST help. He continued to come and try to fix the water , before we just figured out how to do it ourselves. We had his number and he was a huge help during our stay , despite the water continuing to shut off. It was he who told us of the safety feature on the house . Everything was beautiful as seen in the images , however the back yard in under construction and messy . I also did not feel like I got my money’s worth after not having any consistent water for more than 12 hrs. The broken pipe took away also . People don’t want to have to deal with these type of issues while trying to vacation. Outside of all of this we made the best. Out of Valentine’s Day weekend and the house was nice .