When we arrived the checkin had no record of our reservation and no contact information for the owner of the unit. They will not accept proof of your reservation with Airbnb to let you in, period. We had trouble getting hold of the owner and the phone number that Airbnb gave us didn’t work. We sweated it out for an hour and started trying to find a hotel nearby that had availability but all were sold out when we finally got a Message back from the owner. He felt terrible because he forgot to tell the hotel we were coming. We would have been screwed if he hadn’t finally gotten back to us. My word of advice is don’t get on a plane until you’ve actually spoken to the owner. Airbnb confirming your reservation means nothing. Finally, if you are a clean freak you need to know that the hotel doesn’t clean well and if dried on food on the carpet and furniture is a no go for you, you might want to book somewhere else. The owner has no way to know about the state of the place since he’s in another state and trusts the hotel to clean it so that’s not his fault. I let him know though and we just ignored it, being so happy to just have a place to lay our heads for the night.