I cannot speak to the cleanliness of the home/accommodations etc. All I can speak to is that my husband, myself and 2 kids were attempting to evacuate from Tampa, FL when we thought we would be a direct hit from Ian. We booked the Airbnb and then not even 15 hours later I contacted the host because my husband was told he needed to make other arrangements. He is active duty military and this was not a choice. The host stated that because in those 15 hours they had “multiple inquiries” they had to deny that they couldn’t help me out. Seemed as if they truly had those inquiries, they could have tried to book another reservation, and refunded some of my money. And if they weren’t able to find someone else then at least they tried and I would have still paid them. I’m a rental property owner as well and this just seems unethical to me considering the circumstances.