Started off great until…
We didn’t have any hot water for over 18 hours.
Missed our entire night out for dinner because we couldn’t shower. Had to shower in COLD water.
It was extremely difficult to get this company to communicate well with us. We had to contact them multiple times.
Turned out to be such a stressful “vacation”.
I understand it was the building who was having this issue, but this company needs to do a better job of communicating back in times of need. I had to wait so long to hear back from them and I had to continue to call them to get a response.