The apartment is very nice with beautiful views. Communication was terrific. All the comments about the building in other reviews are true. However, if you understand that these issues exist (elevators, pool chairs, beach chairs, etc) and just enjoy it for the beachfront location and amenities you can have fun. For instance, bring or buy a cheap beach chair and all the beach chair issues go away. I had a great vacation despite the issues with elevators and beach chair availability.