I'm sure the majority of guests will have a good experience at this property. Unfortunately, I have to leave an honest review. Upon our arrival, the hot water was not functioning properly. We were told the heater was older and that we may be not using the shower correctly. After 2 days of no hot water, Chase sent two people to the house. They inspected the hot water heater and made some setting changes. This allowed for hot water to return for less than 24 hours, when it eventually stopped working again. On top of no hot water, the A/C stopped working on day 3. This continued until our final day/check-out. We did not have anyone fix the A/C until the morning before we left. My warning is, if something goes wrong at this property - be prepared to suffer. If things so smoothly, I'm sure you'll have a nice experience. We were given a refund, which was less than 10% of what we paid for the reservation. This was my worst experience at an AirBnB since I started using the service in 2014.