I booked this place for 5 nights . Unfortunately for me I had a family emergency so I couldn’t make it for the Tuesday I was supposed to check in. I arrived early Wednesday morning instead. Tired from a long trip and just wanting to relaxed and later get ready for the next day which would be the day of MY MOTHERS FUNERAL, sadly the place was not presentable. It smelled of mold clearly it was not cleaned. The window was opened I guess in hopes it would have aired out by the time we arrived. Walked into the bathroom and there it were a hole in the wall from either a RAT or Mouse who had made a nest right next to the bathroom sink, which was also spread to other parts of the floor. My husband called to immediately report this to management. We were told there were no other rooms available and was given a room which we had to be out of by 11:00Am that same morning at no cost to us and we were told our money will be refunded in full. WELL THAT DID NOT HAPPEN. Stranded on the streets of Florida with no place to go and being given the run around in order to get our money back. Only later on to be told we will get back PART OF OUR MONEY NOT ALL FOR A ROOM THAT WAS’NT FIT TO STAY IN. I then had to call the bank and file a dispute in order to get back my full refund. Terrible service. Good luck for us later that day we were able to find accommodations else where and I was able to stay in Florida and say my final goodbye to my mother. No worries Mariano we will not be booking with you ever again.