I'm unsure which of these items fall on Ammos, and which are the responsibility of the hotel, so keep that in mind when reading. This is a beautiful location, with a gorgeous rooftop pool. It has a lot of potential, but the process needs some Improvement, as well as some maintenance.
-Check in was all mixed up. Front desk could not locate our reservation. I received a text from Ammos with a completely different address than the listing. Front desk wasn't clear or communicative about what the issue was, so I just awkwardly stood around till it was cleared up.
-Toilet paper holder was broken in the bathroom.
-Roll up style curtain (think roll up projector screen) was inoperable because the chain was broken. The chain was just lying on the table near the window. Nobody bothered to fix it. So we couldn't enjoy the view that we specifically booked this placed because of.
-Hot tub was so murky that you couldn't see the bottom. Pool was crystal clear though.
-All of the room furniture and fixtures were extremely modern and high quality. Beautiful place.
-Calling the valet to have your car ready ahead of time is pointless. They never had our cars ready, and despite us giving them the valet ticket number on the phone, they still asked for it, and THEN retrieved our cars while we stood around. Jennifer was awesome though. ;)
Perhaps the previous customer didn't report stuff they broke? But then the cleaning crew between customers should have reported the broken items to Ammos I would think?
I do still recommend this place, but I felt kind robbed by the curtain situation and the lengthy/awkward wait at check in. Ammos is quick to respond to texts, but the phone number goes to a call center. Again, I recommend this place, but proceed with patience.