We recently returned from a 3 night stay at Hyde in the condo hosted by Ricardo. The unit itself had incredible views from every room and had all the basics to get by for our 3 night stay. The balcony area was pretty expansive too! Some extra trash bags would have been nice. The biggest issue is our AC Unit did not work. We waited 24 hours to see if it was just us, but I was never contacted back after reaching out via text and through the Airbnb messaging to rectify the situation. It was manageable as it is only March and we could crack the doors and get a breeze, but for what we were paying, we expect AC to work and it would have been nice to hear back from the property manager. The Hyde itself has a beautiful rooftop pool and bar. The pool service is 5 star and it kept our kids entertained the entire trip. The beach was clean as well. Lots of checkpoints at the hotel w security and wristbands that make it at times frustrating, but overall we enjoyed our stay. The elevator wait times can certainly have its moments, but it wasn’t bad enough that I wouldn’t go back. For as many rooms as they have, u think they would have built in a few more elevators and bigger hot tub! The staff held our bags as we arrived before our 4pm check-in and also accommodated us since we had a later flight out on our check-out day, although that took some negotiating, which we have never had to do before. They did however hold our bags and allowed us access to the pool, so we could pass the time and continue to spend money.