I booked with jesica 2 months before my trip. When I arrived at 3:30 pm I was told our room wasn’t ready . My check in time was supposed to be 4:00 pm. They didn’t have the room ready till 8:30 pm , we sat in the lobby for 6 hours waiting on a room we booked a whole 2 months ahead of time . Then as we got to the room and looked around we noticed that this wasn’t even the room we paid for . We were supposed to have 3 beds and a pull out bed . We only had 2 beds and a pull out bed. We’d already waited 6 hours and was well over everything at this point so we decided to stay . As we walked around we noticed the room wasn’t properly cleaned , their were 3 bags of trash on the balcony and room smelled like smoke ! We called jesica at least 20+ times getting no response. We stayed 4 days , none of the days did jesica reach out to us about our concerns!! But she could email me 6 times about a stain left on a table , stating it’s 2,100 worth of damages after we check out ! VERY UNPROFESSIONAL ‼️‼️ Wouldn’t Recommend To , NO ONE ‼️