Booked a room with my family for the holidays.. expected a beautifully furnished room on the 15th floor..instead we received a room on the 12th floor barely furnished... with a leaking toilet... leaking shower head... broken door locks on the bedroom as if someone had kicked the door in before... the shutters for the sliding glass doors were damaged.. the sliding glass door also had no door handle... not only did I get put in a different room... it was no where near as nice as what's pictured above nor on the 15th floor... Guests Beware!