The room was just what we expected. It was clean, nice, with a beautiful view of the ocean. In the master there is plastic sheets under the normal sheets which were a bit annoying. The beds were very comfortable. Our check in was very unpleasant. Our flight out in at 7 am and Jaime said it would be okay if we check in right away and gave me a room number. When we got there we went to our room to get settled in. Jaime accidentally gave us the wrong room number so we got kicked out of the room and were stuck in the lobby until 9am when they got it figured out. Not a great start to the trip.