It is a face to face check in. The property is much older than the pictures lead you to believe. The neighborhood is very old and a home across the street is under construction. At the private beach, we were harassed by a nosey neighbor who wanted to know how many people were staying at our property, and wanted to verify the address we were staying at and how much we paid per night. Ofcourse we gave no information, so they followed us around. It was very uncomfortable. We stayed at the house after that incident and did not use the keys to enter the private beach again. The house was freezing cold. Although, it was unusually cold in florida this past weekend. The bathroom facing the pool has zero privacy from its shower. Anyone can see inside. This was extremely alarming for our guests. The pool was great and there was plenty of room inside to enjoy. There were plenty of towels and a full laundry room for convenience. The beds were comfortable, but the bedding/ pillows could be replaced