I booked a stay for my son, who was in Fort Lauderdale for one last night. He had an important appointment the next day and didn't have a phone. I called Andres after I secured the reservation to explain the situation and what to expect. He understood and met my son at the unit. Once my son was checked in, Andres called me let me know everything was fine.
I am very grateful for the care and time Andres took to ensure my son got into the apartment safely. There are three units, each with a different code and without talking directly to my son, I couldn't tell him which unit to go to. I didn't want him to arouse suspicion with the neighbors by trying a code on three different doors! My son had a restful night and made it to his appointment on time. The unit was clean, comfortable, secure and located close to public transportation. Andres went beyond his role as a host and was a sympathetic and kind person ensuring a 20 year old and his overbearing mother were comfortable. Thanks again!