I booked Anas apartment on the fly after experience air conditioning trouble at my original reservation. The place is truly beautiful and state of the art although they could use more elevators. The only trouble i had here was that the air conditioning unit was not working upon arrival , and the current temp in the room was 82 degrees Fahrenheit. I was traveling with my toddler and already had he dreaded experience of not having AC in the other unit. It was getting late and i couldn’t risk being stuck without AC again in this already very hot apartment. I contacted hotel staff and they said they would have an engineer come out and see “IF” they could repair it. While checking in another guest in another room also a B unit was complaining about her AC not working either , seemed like this was a common issue. Please note i booked and showed up and chose to cancel all within the same hour. Ana was totally unwilling to cancel the reservation and issue a refund. Even though it just booked an hour before and nothing that air conditioner was not working. Airbnb got involved and got me my refund. Beware of booking here , if you value AC.