I usually try to leave really good reviews, however, there are some things I do want to highlight. Overall, for the most part, the host was easy to communicate with. His response time was at least within 10-20 minutes. Unfortunately, my boyfriend and I arrived at 23:00 due to driving from Orlando. We were told to park on the right side of the garage. When we got there, someone was parked there in the middle of where we were suppose to park. We have 2 cars. We had to wait about 30 minutes to actually park in the grass and on the left side of the garage, which was a bit frustrating as we had just driven 3 hours and a half. The AC was a bit of an issue. It had actually leaked water onto our pillows. We couldn’t adjust the AC on the 2nd day. I read other reviews about the AC not working as well. So it either was really cold or really hot. Before leaving, I removed the bedding and put that and the towels on the bed to help with cleaning, however, I noticed the mattress cover had dirt particles all over and it was apparent it hadn’t been washed prior to us arriving. The neighborhood is safe, and beautiful. The shower was the best part. The smart TV was a nice touch as e we were able to watch Netflix.