Karan went above and beyond with making my husband’s surprise birthday trip absolutely amazing! The place and his customer service was impeccable! 😊 From the moment of booking the communication was amazing and very quick. Our flight landed in Miami at midnight so we didn’t end up getting to Hollywood until 1:30am and Karan stayed up to make sure our check-in went smoothly! Upon entering there was a happy birthday sign, two slices of cake, a candle, matches, and light snacks for our late arrival. I cannot say enough great things about Karan and his amazing place! You must stay here on your next trip to Hollywood/Miami area! 😊