Although we did not get to meet Ana in person, she is an amazing host and responds quickly to any questions or concerns you may have. This was our FIRST time using Airbnb and I’m glad that we chose to stay at Ana’s property (the Hyde Resort & Residences Apartment). Before leaving, Ana reached out to me a few days prior and not only did she give me the steps for checking in, but she also offered if my family and I wanted to check- in early. The check-in went very smooth and the employees at the owner’s desk were very kind! As for the apartment, it is BEAUTIFUL! It’s literally the way it looks in the pictures! The unit was clean and we did not have any complaints about it. We could not get over that amazing ocean view! Overall this was a great experience! We are DEFINITELY going to book more with Ana in the future!