I usually don't write reviews. 1st, no one met me at the condo at the condo. Upon arriving at the front desk come diving at the front desk, I was told that it was up to the owners it was up to the owners to let me in the building. It did I tried to talk to contact Andrea once we landed, and several times after that. I finally got a hold of Jose. He told me he was calling the front desk. I went to the frint desk and they had to call him. I finally received the code to get in tbe room. I was also told by the frint desk that i had to go into another building and register. I dropped off my luggage.
It was then I realized, this wasnt the room I purchased. It was a bait and switch. After texting Jose he seemed confused. I sent him a pic of my room reservation. He then said the room I had now was almost the same. I told him no, this one is much more run down. He finally offered me a 10% discount or to stay at another condo. Since I didnt have a car, I had no choice but to take the 10%. Upon checking in, I spoke with several other people and the front desk. MOST owners are there at check in to explain the condo's process and rules. I was td there was a book in tbe room that explained it all. The wifi password I was given was incorrect since I " switched rooms". Trying to do laundry was also a feat. I had to go to the front desk and ask them why the machine wasnt excepting my credit card. They explained to me that I had to purchase a special tide credit card in the other building.This card had a $5 fee. E. The front desk told me that normally front desk told me that normally the condo owner has a condo owner has a card in the room.. Mine did not. After I purchased the card, I also had to put money on the card through a special machine. Once doing all of that, I was finly able to do laundry. I did leave the card in the room so that the next person who rents there is able to use the card and not go through. I felt the whole process was stressful. If someone just would've met me in the building at check in, a lot of my questions and concerns out of my questions could have been dealt with swiftly. I am terribly disappointed with the whole stay. I asked for a discount and was told that I already received 10% and more wasnt possible. I will not be staying with Jose again.