I had to drive 11 hours and 700 miles just for you to completely leave me and my wife stranded. You didn’t even attempt to communicate with us at all. I had let you know prior to my arrival that I would be arriving late after 11 pm, and yet you never provided a door code even after approving my rental. It’s a shame because I was truly excited to finally check in, especially after driving so many hours and now with no place to sleep. Every hotel in the area was booked or crazy expensive well beyond our budget.
We booked with you in good faith because of the price we locked in with you, this was our FIRST time using Airbnb, and it was for a special occasion and it was the perfect location. Unfortunately I had to drive all night until 4am when we were finally able to check into a ghetto motel far from everyone we planned to see and every where we planned to go.
Check out was 11am anyway. So after all that driving, and falling asleep finally after setting in, I got less than 4 hours of sleep before it was time to check out. My wedding plans were ruined because we couldn’t shower or shave or anything of the sort.
I’m sure the listing is great for locals who want a nice pad and can AFFORD it, or live close enough where a canceled listing wouldn’t really affect much, but as far as I’m concerned, if I’m traveling more than 700 miles, next time I’ll book a hotel.
Trip ruined due to poor communication. Did not get to stay, so 0/5.