My unit was on the ground level. The communication and responsiveness from the team was excellent. The unit was nicely decorated and clean. However, there were few things that made the unit not enjoyable. A constant noise from the filter pool machine located just outside of the bedroom. This machine operated 24x7 so was the noise inside. We asked if the machine could be shut down at night but that wasn’t possible.
In addition, because the unit is on the ground level, windows are on the parking side or main corridor of the inside building. That meant that you have to close the curtains all the time to have basic privacy inside. The curtains were short so even with that, privacy was not good. Unit was dark as a result and we could never open the curtain. As an example, the main window in the living room being on the parking side, the car parked there is feels few inches from the unit. Headlight straight on the window. Despite the good comm and responsiveness, I wouldn’t do it again for this unit.