Worst airbnb i’ve ever stayed in. On the second day of our stay we found a cockroach infestation inside the room. We immediately tried contacting the host, but for hours were left with no reply. At midnight they responded and told us we could get a PARTIAL refund, as long as we were out by 11 am the following morning. We were left with 11 hours to find a new airbnb, and had absolutely no help from the host. After finding a new airbnb at 3am, they sent me a new request for a refund stating that I had to pay more money. After telling them how ridiculous this was, it was made clear that this new amount would be the only refund I would get. Overall this place was gross, the host took advantage of our vulnerability for needing to leave, and the communication with the host was horrible.