The host is very inconvenience and kept calling and texting me nonstop throughout my stay.
We arrive to the house on Friday, she gave us a little earlier check-in which was nice. However, we started having problems the moment we arrived. The AC was not working properly and it was leaking and making the entire hallway wet, which become a hazard. She sent someone soon after we contacted her to fix the issue and all the did was clean all mess. We had to keep cleaning the floor all night Friday and all day Saturday until someone really came to fix the issue.
In addition we got so disappointed with the pool not being heated upon our arrival. Someone only came to adjust the heater Saturday as well as clean the pool that was not clean when we arrived. We were looking forward to enjoy our time at the pool and the main reason why we got her house was because she had a heated pool but unfortunately we were only able to use it Sunday, the day we were leaving.
There was other little things that we were not happy about like the kitchen not having the basics utensils like a potato peeler and all the knifes being dull which made harder for us to prepare our food.
But all that I mentioned above was not the worst part, the host was. We rented a house for 8 people and I told her that I would add the additional two names once I figured out who was going, I forgot to add them and a few hours after we arrived she send us a message to add the two guests, of course she was watching us on the camera, I told her I was going to add and when I tried to add she wanted to charge me an additional $228. I talked to her, sent screenshots of our conversations and still she told me I needed to pay. I thought this was not fair and I contacted Airbnb. Finally after she kept calling me about 10 times every hour Friday and Saturday she told me if I didn’t pay she would kick us out of her house. It was a nightmare. Having her calling all the time and ruining my vacations in additional to threatening to kick me and my family out was the worse experience ever.
Yesterday, she even sent me a message thanking me for taking good care of her house and that I left everything all in order and etc, hoping I was not gonna post this review.
I honestly don’t post any reviews but this women deserves one. I really want to save others the trouble to deal with an inconvenience, disturbing and greedy host like her.