This was our first time using Airbnb and we were excited. But it turned out to be an unpleasant experience.
This is my first time staying at Airbnb and will be the last Airbnb stay but I just wanted to share my experience.
One of reasons why we decided to use Airbnb was “kitchen”. We wanted to save some money by cooking our dinner. But the cookwares at this place were not proper condition for cooking. The cooking surfaces of all pans were ruined and the half of coating was gone. I took pictures of those.
Because of that, we couldn’t use all groceries that we bought. We went out to get ourselves dinner in a restaurant. It ended up costing us more than double for the dinner.
Not only that.. we came back from dinner and found out all bedding, blankets and pillows were not washed. I don’t know what is average condition of bedding in Airbnb but I expected the similar conditions as hotel. Because Airbnb host charged me $80 for cleaning. I expected at least washed bedding, blankets and towels. All bedding and blankets smelled old. It cannot smell like that if those were washed. The expectation could be different between people. I don’t know if my standard is above than others.
I wrote a message of complaints with the pictures I took to the host and the host refunded $80 of cleaning fee. I was almost packing our stuff up to leave the place but it wasn’t easy to find a hotel nearby.
In less than 24 hours of our check-out in the morning of Feb 20th, we found out that we left our jackets there when we arrived at Cocoa Beach hotel at midnight of Feb 20th.
I wrote a message to the host if they can send those jackets to the hotel at Cocoa Beach where we are staying until Friday, Feb 25th.
We didn’t receive a reply from the host until this afternoon, Feb 22nd. So I wrote another message to the host. The host finally replied that they have thrown away everything in the room so they don’t know if there were our jackets or not.
The cost of staying at this place wasn’t cheaper than a hotel but the quality and service were not good at least to me.