Honestly, I did not meet Brandin but Jan was amazing. She was very flexible with our schedule. This was very last minute and I'm amazed at how easy she made the process for me. I was traveling with a baby and a 6yr old, lol not easy at all. My day was upside down, nothing was working accordingly. Jan was a breath of fresh air. She communicated with us until I got all set up at the house. The place was great! The pictures does not do it justice. Jan was very helpful and truly a very nice person. I loved my stay and will definitely be back.