Responsiveness was the best. Carole answered questions immediately including providing checkin instructions. Last year I rented from someone else one street over on Sea Grape. That host was unresponsive, and when someone else tried to checkin to an adjoining apt (same owner as I rented from), they had to break in because they couldn't contact the host and cleaners had LOCKED the apt!
Everything was as advertised. I appreciated having a combination lock, so when at the beach I didn't have to fool with bringing a key with me.