Not clear on instructions to check in. Instead, ended up at back (as per address given by Host) host phone number was a non working google number. My family and I had to call hotel, find it, checkin, wait in line for bands/keys, find building. 30mins to do this simple task. All of this could’ve went smooth with simple plain instructions, with confirmation. Asked for 1/2 day rate or discounted rate, with Covid and all. Absolutely, no flexibility. Lastly, was not advised of checkout time of 10:00am by host.