FIRST AND FOREMOST EVEN AFTER COMMUNICATING WITH THE HOST THAT OUR GROUP WAS ARRIVING EARLY WITH SMALL CHILDREN WE WERE NOT ALLOWED TO CHECK IN EARLY WHICH WAS NOT A PROBLEM . ON TOP OF THAT THE CLEANING CREW DID NOT ARRIVE TO CLEAN AFTER THE LAST GUEST UNTIL 3:45. NOW MIND YOU CHECK OUT IS AT 11am AND CHECK IN IS AT 4pm. MY FAMILY AND I STOOD OUTSIDE IN THE HEAT ACROSS THE STREET AT THE PARK FOR 2HRS WHILE THEY HALFWAY CLEANED THE UNIT. EVEN AFTER ALL THAT TIME THE UNIT WAS STILL NOT CLEANED AND WE ENDED UP CLEANING THE UNITS OVER. I feel as though the house was ok but there definitely could have been more bang for the buck. Overall it fit everyone comfortably but there were some issues. There were chairs with loose backs which one of the backs eventually broke off, couch cushions with holes in them. There was ABSOLUTELY NO POOL ACCESSORIES which was surprising due to the fact that it’s “FAMILY FRIENDLY “ so please expect to purchase some stuff. Well unless you visit after us because we left some stuff for you and your kids. The hosts responses could have been a little quicker but nonetheless our questions were answered. There were random workers coming on the property unannounced which was a bit much. WE WERE INSTRUCTED TO PUT THE TRASH IN THE PROPER RECEPTACLES AND THERE WOULD BE SOMEONE TO PUT THEM OUT BUT THAT WAS NOT THE CASE AND WE HAD TO DEAL WITH MAGGOTS. THE POOL GUY JUST CAME AND DUMPED CHLORINE IN THE POOL DIDN’T CLEAN OUT ANYTHING. THE GARDENER CAME AND JUST CUT THE GRASS LEAVING CHOPPED UP GRASS EVERYWHERE WHICH WE ENDED UP SWEEPING UP BECAUSE WE HAD CHILDREN WHO ARE ALLERGIC. Overall we enjoyed our trip because we made the best of it but we definitely won’t be booking with ValGal again. HOPEFULLY FOR FUTURE GUEST VALGAL WILL BE BETTER PREPARED. This experience has made us realize that we will continue to only book with SUPERHOSTS.