Mike and Tom are super friendly and helpful in every way possible. The house has a super homey feeling to it. From the choices of decorations to the furniture you can tell that there is a personalized touch to everything. Tom was also nice enough to drive us to the cruise port where we were suppose to board for a small fee as compared to what the taxi service would of charged us. Don't hesitate to ask Tom or Mike any questions that come to mind, because their responses are super helpful !