The house was advertised as having a pool. It was a community pool, it was closed the whole stay. The backyard grass wasn't cut, making it uncomfortable to hangout in the backyard, it looked like it hasn’t been cut for months. The A/c wasn't working properly we had to buy fans. The host was very unpleasant and not helpful or friendly at all. The oven had old food that was left (shrimps) to be precise. Customer service is key, host had no CS etiquette. It was too last minute and we couldn't request to be relocated. I was so disappointed. It was my grandson 1st birthday and we wanted to have a nice dinner and cake by the pool. It was all ruined 😪. No pool!! No clean backyard!! Never again!!