Well, here's the thing. I really, really wanted to give Designedvr a positive review, BUT there were a few major problems with my stay.
Let me start by saying the Conrad hotel where this Airbnb is located is an absolutely beautiful upscale hotel with a popular upscale restaurant (Takada) and beautiful pool. Very modern designed room with a balcony overlooking the ocean. I think they get like $800 a night for some rooms on peak season so I was pretty excited about the airbnb deal I got for a full week's stay. Cool, right?
Here is what was not-so-cool:
First, meeting the Designedvr "representative" who I hadn't spoken to prior in the lobby was a bit odd. He arrived late. The guy was clearly not who I spoke with before and was a bit like a car salesman and full of himself. Basically, he just hands me the initial paperwork saying I agree to pay the hefty nightly resort fee, deposit hold (and parking fee which was not applicable since i had no car). He then handed me off to the hotel front desk who actually checked me in. Fekt all of this could have been done online. Felt like they just wanted to check out my appearance or something. Kinda weird.
Next, there we plumbing issues. The afternoon I arrived I had just wanted to take a long hot shower but the standup shower wouldn't drain. Contacted Designedvr they insisted I take a video (back and forth with issues sending the video eating into my day) and then late that evening they sent over a couple of pretty scary-looking dudes who arrived at 8 PM and plunged the tub. Double sink to right would not drain at all but I didn't want to bother calling the sketchy plumbers back so I used the sink to the left. The toilet would get clogged easily but for this I called and begged hotel maintenance to come up with a plunger who thankfully took care of that for us. My girlfriend could not get the water in the bathtub to run warm let alone hot. Bag of Epsom salts wasted. Again, could of called Designedvr but didn't want to spend the time dealing with videos and sketchy plumbers.
Third, and here is where things really got annoying. When I looked at the pics that were posted for the room. Off the balcony, you could clearly see there was construction going on next door. The Four Seasons is building an upscale apartment building there and it is a major reno project. When I asked the Designedvr rep about it during booking I was the told "the construction is going on on the other side of the property and will not be an issue." This simply wasn't true. Fence arounds the entire property, hard hats, trucks going back and forth all day on MY side of the bulding. The contruction was going on in the entire property. Jackhammering, sawing, trucks backing up from 7:30-6PM. loud bangs, some sort of steam that I thought was a fire, strange burning smells, full blown constrution starting each morning at 7AM! Again, contacted Designedvr, explained the issue in detail another video requested.... send this to text number, email to this one? Didn't receive it and then finally received it after 4-5x trying to send. The communications were always annoyingly polite but now I am thinking not trustworthy. The net result was after a lot of back and forth, they gave me about a $200 discount for one week+ stay with bad plumbing and lots of noise that made it impossible to work on the balcony which was a big part of the draw of the place for me. Anyhow, just wanted to share my story b/c I feel like they initially lied and then did not make good on the noise factor which was a major issue for me. I would absolutely stay at the Conrad again but I just wish they were honest with me about the noise out of the gate. Hope it helps.