Lorraine and Greg are great a communicating. There was more than we expected (making sure they met us) but absolutely understandable since this is their property and right next to their home. The extra touches like shampoo, conditioner, etc were very nice. It was clean and central to the places we were going. Lorraine and Greg offer up coupons and suggestions for places to eat and we really enjoyed to two places we were able to go. All in all it was a wonderful stay!