This place was amazing. We had an issue at check in but Jan fixed it very quickly and was extremely nice through the whole process. The room was beautiful, the resort is amazing. They have all kinds of events every day of the week, all day long. The pool and water slide was incredible. There were so many things to do here I wish we stayed longer. This is a great resort for families and romantic getaways. There are four pools, the main one is where the kids all go but the others were very quiet and relaxing. We definitely will consider staying here again.