Oscar was very prompt and very cheerful with the little contact we had with him. The House is convenient to the beach and ver clean upon arrival. The two issues we had was the "3rd" bedroom isn't actually a bedroom but more of a den off the living room. The doors were see through so no privacy and the bunk beds in there were child size. There were 3 sub apartments on the property that people lived in so it wasn't as private as originally thought. Had such a great time though that we would stay again