We had a great stay here! Laure was super responsive to some minor issues we had. The unit is amazing, a little windy on the wraparound balcony but that did not stop us from using it. The views are incredible. It sounds like some other tenants of the condos had long check in processes and 15 minute waits for the elevators but during our 4 night stay only Saturday was busy with either. If you are coming with toddlers, the unit has great black out window treatments, beach toys, a double stroller and it was easy to rent cribs and a high chair through the Dack app. Perfect place for 6 adults and worked well with the 2 toddlers we brought. The beach and pool set up are great too. Pool seats are first come first serve and the beach chairs are just to the left of the beach entrance (not the ones directly at the entrance). we paid a $120 fee upon check in that got us 2 chairs and an umbrella per 4 days along with a beach towel card (for the pool) which is technically good for only 4 towels but we had gotten 8 every day. We would definitely stay yet again.