Our stay was OK. Check in was a nightmare. Combination given did not work. It was 9 pm. Attempts to communicate with host went unanswered for three hours! After our stay the host reached out on a terrible line to ask if everything was OK. I complained again about the checkin. She apologized and said she would email me a voucher for a future stay. I said I think she should refund some of the money because we basically lost that first day. She said she would but then got cut off and never sent me anything nor did she attempt to reach me again