Some things that were unpleasant, I had to ask for face and hand towels, the AC filters were disgusting, there were cob webs and dirt on most of the AC diffusers, the blinds in the apt did not offer privacy inside at night, some blinds were broken and hanging off of the back door NONE, none were truly operational, there was putty smeared all over the cabinets like work in progress. This unit with a little bit of TLC could be a good one. Otherwise not what it seemed in the listing