Osvaldo was extremely proactive to support getting ready for our stay and instructions. The unit was exactly as pictured and with an amazing view. Check in at the front desk of Hyde House was friendly however our unit wasn't ready at 4. It took about 1.5 hour to get in, so closer to 530 before entry so spent that balance of time on the 6th floor roof top pool with great seating, view and food/bar. Great access to restaurants, beach boardwalk. Wish we had stayed longer. Thank you!