The property was in a great location, looked exactly like the photos. Looked clean and maintained. Now I do understand this is southern Florida so seeing insects isn’t out of the ordinary however this property had a cockroach infestation. I did send a message to the hosts through the app as I was looking for cockroach killer as I had found two cockroaches the one day- this was before I knew how many of the bugs were in the house. The next day when I opened the closet in the bedroom and saw some running around during the day time I knew I had to check out. I requested a refund which the hosts provided for the unused nights. The hosts were professional and easy to deal with when I explained what was going on.