Mauricio was very responsive throughout the booking process and that continued throughout my group and I’s trip. The property looked like the pictures and was in a great location. All and all his home provided great accommodations for a quick weekend get away in the midst of everything going on with COVID-19. The only downfall we experienced is not being able to us all amenities like the Pool. The Pool was completely filled with debris and dirt im assuming from recent storms, however it didn’t appear it had been cleaned any time recent. Mauricio did offer a solution of pool passes that could be used at a neighboring hotel pool , however that did not meet my group and I’s need. We intentionally booked the home for the Pool and space, if we wanted to stay at a hotel we would have done so. The only other solution was to clean the Pool ourselves ( we were told the Pool tech came everywhere Wednesday & Saturday but that never happened and we never heard word as to why they didn’t show that Saturday morning) We were highly disappointed that this never got resolved and we had to spend time trying to get the Pool to a usable state. Unfortunately, that did not happen during our 4 day stay. A few of my counterparts did mention seeing ants/bugs around the property (primarily in the kitchen) however, that was not an overwhelming issue.