We had a great weekend in pompano beach, celebrating our bride-to-be, despite several issues with our Airbnb. Upon arrival, we did not have many of the essentials that were part of the listing included in our stay (toilet paper, paper towels, soap, etc). About an hour later, the property manager delivered a “care package” that included one roll of paper towels, and four rolls of toilet paper for four bathrooms. There were several beach towels for our use, which was greatly appreciated. However, bath and hand towels were scarce. We had 11 people and a four-day stay at the Pompano Beach House. This was simply not enough toilet trees. If the owner was willing to provide toilet paper, they need to provide enough for the duration of our stay. As a group, we planned to cook breakfast. There was no cooking oil or spray for us to use. Additionally, utensils, pots, and pans were also scarce. There was no mention of toilet paper, paper towels, etc. not being made available. If we had been informed, we could have been better prepared.
The house lacks climate control. Many of the rooms did not cool down, regardless of the temperature on the thermostat and the fans. The showers were lukewarm, and the water pressure was minimal. The shower in the upstairs master never ran hot water, we were taking cold showers the whole duration of the stay. In one of the bathrooms on the main floor, you could see people showering from the outside. The freezer was leaking our first night, and the ice machine did not work. There were also several outlets around the house, but many of them did not work. The beds and pillows were extremely stiff and uncomfortable. The comforter in one of the bedrooms was also stained.
One of the positives of staying with this Airbnb was the location and free shuttle service around Pompano Beach. Tom was available whenever we needed him. Worth noting that the property owner lives next door to the Airbnb. The property manager was great and easy to work with.