So the place is located perfectly. Couldn’t ask for a better location! Unit was clean and cozy, but strangely they don’t give you a comforter so bring your own blankets. Mini split ac does a great job cooling and heating the space very quiet. Staff is almost impossible to reach by phone, and Airbnb messages respond time is 30 min to a hr. So communication was horrible.
Day 1 drain in my tub backed up grey brackish water I still have pics. Virtually no hot water. They said they will have it fixed.
Day 2 drain still backs up, still almost no hot water. They said they will have it fixed. Took a shower at the gym down the road.
Day 3 they told me I wouldn’t have water they were working on the plumbing. Also someone was parked in my spot had to wait almost a hr to park in my spot, I was tired and wanted to rest so I just parked over night at the public parking paid for it.
Day 4 drain still backs up they actually sent me the excuse it’s a slow drain. I work as a hvac/plumbing/electrical contractor… there’s no such thing as a slow drain there’s something wrong with the drain for it to be slow! I get back from a long day they piled trash and boxes in my parking spot and so when I called they said I’d have to wait for their people to come move it…. WHY SHOULD I WAIT WHY WOULD THEY PILE GARBAGE IN MY SPOT! So I asked for half of my stay refund since there wasn’t a single day I could relax! They had the nerve to decline it! So I contacted Airbnb direct and they agreed that my asking was fair based on the incidents. Thank you Airbnb for making things right but shame on this establishment for not even trying to make things fair or right.