While the apartment and location are beautiful, the check in process and communication with the host was extremely poor.
Check in was terrible. Luciano failed to provide us with the code for the apartment and it took us over 2 hours to enter. Instead of giving us this info from the start, he was sending us out of service phone numbers for his friends who were supposedly going to give us instructions. This made no sense and the process was disorganized and unnecessarily complicated.
The apartment itself has the absolute bare minimum and we had to buy everything. He gave us only one roll of toilet paper, no paper towels, one pod for the dishwasher - that’s it. Not enough bath towels (we were 4 people there for 5 days, only 4 towels total were provided). Hand soap was watered down. For the price we were paying, it’s not crazy to expect a bit more of these basics. I see prior guests have had the same critique but it looks like no improvement has been made. Disappointing experience.