Monica's home was clean. It was located conveniently to I 95 and FL Turnpike. The neighborhood was not the best. The alarm system makes one feel somewhat comfortable. The shower is very slippery therefore please be advised when entering...My 2 yr old daughter fell and had to get staples. Monica was very courteous but after finding this out she failed to offer a small discount or a followup call to see how child was doing....She hurried off the phone.