Ricardo was not forthcoming about his 2-bedroom unit no longer being available and failed to provide realistic options before I arrived to check-in (pipes busted in the apartment and it flooded). He claims he didn’t know about it, but attempted to pull a fast one and provide me a 1-bedroom unit without notice or even a partial refund (front desk reached out to him to see what he was going to do about my reservation, which I appreciated). He then attempted to place me and my friends at The Hyde Resort after I updated him that one unit would not suffice for our group and he demanded we pay the resort fee ($37/daily) plus parking. When asked if he would cover the resort fee (for this inconvenience) he stated “I am already out of money because you guys will be staying there at The Hyde, that is luxury, it’s like upgrading from an economy flight to a first class flight.” We arrived at the Beach Resort around 7:30pm, tired and just wanting to get to our rooms, I suggested if there was any other units available. After about a few more calls going back and forth, we were able to check-in at the original place but in a different A and B unit. Unit 1509 AB needs some major upgrades: both shower heads were not functioning properly, TV remote in the living room did not work for the TV, footprints and/or hand prints are on the white walls in the living room as well as in Unit B bedroom, towels and hand clothes need to be replaced, couch is super worn in. Unit B overall is super small, barely room to walk from bedroom to bathroom. Also note: The advertisement for free beach chairs and umbrella has stopped over a year now (the resort no longer has the contract with the beach providers, $85 for 2 chairs and an umbrella for a beach day, unsure why the Host is not aware of that!) BUT the actual resort is really nice: the balcony was a nice add on, walking distance over the bridge to the beach, across the street is a Walmart, driving distance (15 minutes or less) to some amazing culturally exquisite dining options!! The pool is small but a nice touch for those sunny mornings (watch out for the cute iguanas) before the crowd shows up! Staff are super nice and pleasant. Hallandale Beach, Florida owes me and my friends nothing, next time we plan to stay at The Hyde, because who doesn’t like luxury! 😏😏