The air conditioning did not work. I sat for hours in a stuffy 80. degree studio waiting for a service person. He could not find the problem. I canceled and left that evening. Airbnb was very responsive and helpful. The company owning the studio would not talk to me. At that point texting did not work for me. The picture and instructions for the thermostat on the website showed a new unit. In actuality it was very old and did not work. A very bad experience.