The view is AMAZING....however the elevator does not work;bell hop man helped us get through an "exclusive" elevator on the other side as he seen our frustration but couldn't get back down to front desk through elevator so we had to walk down 18 flights of stairs,valet parking men on 3rd floor claimed they knew nothing about the elevator that ppl had been waiting on 1 hr prior to our arrival,they had no phone to call front desk to let them know the issue about elevator,room is very small,housekeeping left a dirty wash towel on the headboard and there were no wash or dry towels in the room...Christian was very easy to communicate with as he tried to fix all problems but we checked out after one hr of being there