We had an awful experience with Alejandro, when we booked the place the parking was included but when we got there they told us he had left a comment that I have to pay for the parking, I try to contact her and also the hotel administration try but he never answered... he send me a message 3 days later saying she was going to fix the issue but we never had a solution, we end up paying 150 usd for parking plus a 65 usd dólar fee. The resort is nice, is well located, I got a lovely view.