Giving 1 star so I can submit review. I am not sure how earlier tenants gave more than 1 star.
When we walked in property decor is far from what it looks in pictures, reality is, it’s really rundown maintained place. First found that AC was not working at all and it was 87 degrees inside. Called host and she offered to send handyman. He didn’t do much other than she promised to send tech next day. In mean time we found several issues , floor cleaning was questionable, toilet was not flushed, couch is broken and rundown quality, pillows on couch and bedroom are yuck, towels size is joke - they keep hand towel size towels as bath towels. bed was so loose that it swings by 4 inches, the most disgusting was stain on bed sheet. Took all pictures and reported to owner, she didn’t do anything other than kept saying sorry. This was all happening around 10 PM at night.
Finally after back and forth with owner I opted to vacate property for full refund. Owner agreed however the refund link she sent had lot less money as refund. Called again and she asked me to contact airbnb. I told her I am not going to do run around and waste more time, she needs to call whoever and refund money. Now full refund is on the way. I am not sure how this host is still in the business.
Take my advice and book better place, you may spend extra $ however that’s worth all headaches and drama. I am demanding owner should send me gift voucher as they ruined my vacation.
Don’t believe those pictures, you will be disappointed.