They offered me an extended stay with a discount which I accepted and paid for. That morning I had picked up my aunt and niece and we had just stepped out of the hotel room and we’re heading to the beach when I received a call saying I had to check out now because they had someone coming in and that they were going to refund my extended stay that I paid for to stay until 6 pm. It was around 11:15 a.m when they called me. I literally had to rush and pack up a weeks worth of clothing and items for 5 people and dogs in matter of minutes. I was extremely disappointed. I received a call from Olivia offering me a refund and a studio to use until 6pm that day since I was on my way to the beach and for the mistake they made to let me know last minute and for the inconvenience. I appreciated and accepted the offer. I did receive the studio however, I did not receive a refund as she promised.