We did not have hot water when we arrived. The gas company could not get into the garage because the code did not work. The maintenance person did stay with my husband on the third day and had a locksmith finally get into garage so pilot light could get relit . We were told we could use another house for showers. Well that was a real delight with four children under the age of five.
The pool was not heated but the pool guy came out two days later and turned it on.
There were two doors that the locks were broken but were fixed during our stay.
Expect noise outside next door from the constant trucks fixing the golf course.
I also recommended that they add some pans and trays to the kitchen. It is a beautiful big kitchen but does not have enough to cook with.
Many of the towels had bleach spots all over and were so worn out.
On a positive note, the house was large, clean and the backyard was great for young children especially with the playground and pool.
A small refund was given.