Quentin is a great host!! He is so responsive, nice and there is a lot of space in this unit. However, we did not even have enough towels for the amount of guests we had staying(room only had 3), had one roll of toilet paper and one roll of paper towels for 5 guests for 5 days. The units AC was very poor and unit was disgustingly hot. We had maintenance come in to check out our AC and the filter inside was filthy, and AC still did not work any better after replacement. The hotel does not have any available pool towels ever and the staff was rude and basically nonexistent. The front desk staff was extremely rude and did not follow through with any requests even when asked multiple times. The hotel is somewhat dirty in common areas also. Overall, Quentin was great, the unit was okay and the hotel was below par and the staff was absolutely horrible making our stay a bit frustrating.