Esteffany and her team were very responsive and helpful! The house was nice, however we did feel it was inaccurately described. For a house that is supposedly a “luxury vacation home” a lot of things felt cheap and or were broken and looked unfinished in certain areas. I would say this is a great house for a large group if you are looking for a good amount of space in a good location. We had some minor issues with the cleanliness of the house but the hosts offered to have a cleaning team come in and were very helpful. We would come stay again!