Positives lovely property in a amazing setting, it was as shown in the photo's, very quiet neighbourhood. Negatives - We could not access the villa till 4.30 pm as it was not ready, the cleaner could not speak English so we could not communicate. Both outside bins were overflowing on arrival and more rubbish thrown round the bins, we ended up dealing with this ourselves once one bin had been emptied as the smell and flies was so bad in the July heat. As we left there were maggots crawling all over the bin. 4 of the outside chairs were rotten and not fit for purpose , 1 sun lounger was slashed, only 3 others for 6 guests use. Both outdoor tables had not been cleaned. There was old equipment dumped in one corner of the garden. The lizards were amazing to watch but you think the whole garden patio area / deck would have been hosed down before we arrived but no, so there was lizard poo everywhere, it stank, we again dealt with this ourselves. We were told that someone would collect the damaged furniture , not one other person turned up in the 5 days we were at the property to help rectified the outside problems. The garage was a dirty dumping ground, it's door handle to the outside was none existent, none very secure at all, left us worried. Boiler was in one of the bedroom cupboards disturbing my Son's sleep as it was loud due to the a/c been on, he slept on the settee in the lounge in the end.10 remotes, no instructions and no charger for the one needed. No other information regards how to use the cooker, hob ect. Air vent off boiler into the lounge had months of dirt on it. No pillow protectors . Bedding was fresh but not ironed so very creased not the best first impression. Windows had not been cleaned. No kitchen bin lid, not very hygienic in Florida heat. Dirty hob and cutlery .Broken washing machine we could not use, not good when you hardly have any clothes with you as your travelling, you advertise there been a washing machine as a positive. 14 coat hangers for up to 6 guests, needs a lot more. It was such a shame as the property was just what we hoped for let down by terrible management and maintenance , we tried to let it not spoil our break but it did leave us very disappointed after months of looking forward to our break at this property for our 20th wedding anniversary.