We got to the AirBnb about 2:30 and was not informed what room that it was so we called the office manager and he said that he had no reservation for me I told him that we booked several months ago and even gave him the conformation # still couldn't find it. So we had to wait for him to contact Silva which lives overseas and a big time difference. she finally contacted me a while later and told me what condo # it was. after getting in the room we noticed SPIDERS which I am TERRIFIED of.. She told me" there are no spiders I have 36 PERFECT reviews" So I sent her pics of 8 spiders the 1st. I had to get in contact with the office manager and he said that he would have someone there the next morning. So t he next day a lady came and knocked on the door with a can or RAID and said " here is you spray to spray the spiders" I could do nothing but laugh.. Like I'm not spraying your room you need to get someone in here to do it. She left the can of spray and I contacted the OM again and told him that they needed to spray for the spiders that WE came for vacation not to spray for bugs and spiders.... they say they sprayed but later that night when we got back I still saw some... I am not sure what it was but
I also have SEVERAL bites all over my body... I asked if we cold relocate to another condo and was told no I asked for a refund and was completely ignored.. I DO NOT RECCOMEND STAYING HERE!!!!!!