Osvaldo's please is absolutely great. THE VIEW is just amazing. Perfect for a relaxing morning cup of coffee or lunch with a view! All in all, we absolutely loved the place and had the most relaxing vacation in a long time (which is a lot to say with 7 and 4 year old). Definitely a place we will come back to next time we're in the area.
The place was clean and communication with Osvaldo was very easy. He was very responsive to any questions we had.
Both bathrooms had standard hotel size toiletries and kitchen was equipped with good amount of pots and dishes/glasses. One thing that would be helpful is to have simple seasoning items like salt and pepper in the unit. Not something that you'd normally purchase for a week.
Having washer and dryer in the unit was very convenient. There was some washing machine detergent and also 2 dishwasher tablets.
The hotel has a nice restaurant on the premises and is right next door to an awesome Japanese restaurant (a must!). There are also few restaurants within walking distance. There is even a deli that will deliver food straight to your beach chair.
Here is a few (hopefully helpful) points about the resort and not about the unit itself.
As other stated in their reviews...elevators are not the easiest thing to get used to. I'm assuming July is not a high season so we didn't have too much trouble, but I can definitely see it being much more cumbersome thing when the place is busier during high season (especially since there is 4 elevators for 44 floors and one was out of service).
Pool area is beautiful and having a restaurant and pool bar right there was super convenient.
Unfortunately one of the pools (the bigger one) was closed, which was very disappointing. They said it closed about 2 weeks before we got there so I cannot really blame the listing not including it. Again, thankfully the building wasn't busy so the pool wasn't too crowded, but just something to be aware of. The hotel also adjusted the daily resort fee for that reason, so that was good.
The beach chairs and umbrella that comes with the unit are about 3 resorts down the beach (5ish minute walk on the beach). It was not a big issue for us since we have slightly older kids and we'd stay at the beach for few hours at a time, but might be a nuisance if you have younger children and need to go back and forth more often.
Beach itself was clean and there was a great sandbar created at low tied. Kids loved being to get to "the middle of the ocean".
The valet parking was very pricey but I guess you'll have that with any place you stay at in the area. They were very efficient with getting the car and you could get it at any time of day and night with no issue
One thing my kids were a bit disappointed about was the lack of 'game room' which still shows in listing pictures. Front desk said the room no longer exist so just be aware.
We didn't use spa services but spoke to someone who had and they said their massage was great.
Overall, we LOVED our stay and would definitely come back in the future