When I got to the location it seemed clean and looked like the pictures, however I started noticing there were roaches. Host stated she never had roaches before, but I noticed several larger, pregnant roaches. I did not come to Florida with roaches and certainly did not intend on leaving with them. She refused to compensate us for our troubles, although I had sent her several pictures. Mind you the original location was $170/night, whereas the new location was $149.00 plus the difference in whatever the fees were. We were moved across the street to a different location which was way cleaner and more comfortable to end up having to go back to the original location. Although host responded quickly, she showed no remorse and was just hell bent on saying she never had roaches and how she was loosing money for calling pest control and allowing us to move to her other location.
This is only the 2nd and probably last time I use any air bnb services at this point. Hearing my daughters randomly scream because roaches are coming out of the bathroom sink, or all through the kitchen is bad enough for me. Oh also, there were blood stains on the mattress of the pull out couch.