Overall this property is fine. The location was disappointing. Property backs onto the alley way of a low rise apartment building. Wouldn’t recommend this area for families. We were told by a local passing by to make sure we are extra careful to lock our doors. Of course we did this anyway but it was off putting when people approached us to remind us, made us feel like the community wasn’t safe.
House and backyard seem to be as advertised. The listing had said tvs in each room and that was not true. To clarify, there was one tv in the main living room and one bedroom had a tv but that was it. The backyard was lovely. Just a warning that the pool is NOT heated. It wasn’t a problem for us given it was so warm during our stay. I doubt the pool would be usable during cooler months (Jan-March) as it would be too cold to swim in a non-heated pool, but that’s all personal preference.
Communication with the owners was fine. They quickly made arrangements to send us a beach umbrella when we realized it was missing. We were also logged out of the streaming services at one point and they quickly responded with the log in credentials. However, it would have been nice for them to communicate with us when people were coming by to work on the backyard. There were multiple days where people had come by to do maintenance on the home with no warning. Sprinklers were getting fixed one day, gate was being measured and fixed on a different day, pool was being cleaned on another day. We would have been happy to arrange to have been at the beach or out of the way for these occurrences but we were given no warning. The pool cleaning was particularly annoying as it was happening in the middle of the day and prevented us from using the pool for majority of the afternoon after the chemicals were added to clean the pool.
Finally, the dreaded end of stay realization. While arriving at the airport some of the guests staying with us noticed small itchy bumps on their hands and back. We thought nothing of it at the time however after being home for a day we quickly realized these were likely bed bug bites. In the end, the bites appeared on every guest that stayed at the house. Each of us has about 10-20 bites (mostly on our hands/arms, back or neck). I quickly messaged the owners to notify them. They said they would look into it and then I heard nothing for multiple days. I messaged again requesting to be updated on what they had found and they said they took proper precautions and contacted a company that searched for bed bugs and found nothing. To be honest, it doesn’t sit right with me as I am fairly certain the bites we all have are in fact from bed bugs. I really hope the owners are being honest because it could be a serious problem as guest may bring these bugs home with them if it isn’t properly taken care of. In the meantime we have taken precautions on our end to ensure these bed bugs didn’t travel back with us on clothing or in suitcases.