first when we arrived at the property around 7pm, we had a horrible time trying to check in. the front desk didn't know what to do or who to call. after about 45 mins of calling and texting we finally got the code. When we got into the suite it was pretty clean and the first thing we wanted to do was shower then hit the Miami nightlife. unfortunately only 2 of 4 of us was able to shower do to the the room only having 2 wash rags and a large amount of body towels. I called the host about this issue and she tried to tell me they were in the closet, but like I said it was just body towels. the next day I tried to check in with the office and get a parking pass and door fobs. I was unaware of all the hidden charges till the day I arrived. I had to pay a additional $110 on top of my rental price which I was not happy about. the vallet was rude and very unprofessional and I didn't understand if I'm paying $50 for 1 and a half days at least park my car, but no I had to park it myself.
they're were 3 tvs in the suite and they all were set to a very high volume and none of the remotes worked. we had to watch TV like we were hard of hearing.
overall I did not enjoy my time at the property and I would not stay there again.