ATTENTION: There are hidden costs.
The place is nice, but the communication was abysmal!
When we booked this place, there were no extra costs listed in the description. There is a review in March that gave some insight to these additional costs, but we booked the place in February and it appears the listing was changed afterwards.
PARKING: Don't pay $75 if you don't need to - they will immediately say that's what it costs. It's $10 daily, $20 overnight, $75 for the week, and more if you stay longer.
BUILDING ADMISSION: You must pay $30 per key fob and are required to have one key fob for every two adults.
PARKING TAG: $20 deposit - IN CASH. This is a tag you hang on your mirror and is the only thing they will require you to have cash for. Everything else will need to be card. You will get this back IF you return it when you leave.
OFFICE HOURS: 9-5 Monday - Saturday. They might be open Sunday... I don't know. If you get there after 5, you will most assuredly have a difficult time getting in. And if you leave before 9, you might want to return the keys and parking permit the day prior to your departure.
For an overall stay, this place is pretty nice - it's spacious, clean, and has most things that you need for a comfortable stay. But they are lacking in some areas. The kitchen is well equipped and they even provide some beach toys, towels, and accessories for everyone to enjoy the beach. They do not, however, provide you with any notes on how to use items in the apartment (such as little tips for the light switches - the master bath can be tricky), or expected items like the WiFi password. They also do not provide extra items like soap and shampoo, so remember to bring those with you.
Marcelo is the main point of contact, but he did not do a very good job at communicating things. The day of arrival, we did not get any check-in instructions or notes on what to expect - only an address. We reached out to Marcelo to let him know that we would be in late, and he simply said to let him know when we were 10 minutes out. We did as requested and he said to meet him in the lobby. When we got there (about 11:45 PM), we met Axle, his business partner, who informed us of all the extra costs. Because of the lack of communication, we were caught off guard and were rather irritated about the extra costs and hassle to get into the building, but Axle helped as much as possible and escorted us to our room about 1AM.
The next day, we had to leave early due to a planned event and we were not able to make it to the office for keys to get back into the building. We were lucky enough to get back just before the office had closed, but the whole check-in process took us over an hour. Marcelo had neglected to communicate with the office that we would be there and had to be contacted to enter our information into the registration system. Once that was done, we were able to check-in and get our keys.
In addition, we had requested the WiFi password immediately after entering the apartment, but due to the late hour, we did not expect a response until the morning. That response didn't come until about 2PM, after requesting the password a second time.
Finally, the listing does say that it's not safe for infants and children. This is due to the fact that the balcony sliding glass door does not lock. So, if you have curious children, you may want to choose another place or ensure that they listen very well.
For communication, the only saving grace was Axle. He did his best to help us out, paid for our parking (which I paid him back the next day with interest), and was polite despite some members of my party being less than pleasant (no one yelled, harassed, or got out of hand, but they were understandably irritated). 1 star on this.
Apartment was clean (except for the microwave), and had most everything we needed. The master bath light can be tricky (PUSH then flip up), and the round things hanging from the light switches are touchable dimmers - the only one that works is in the living room. Noise travels well - if you are a light sleeper, bring ear plugs. 4 stars.
Over all stay - 3 stars.
TLDR; There are extra costs for parking and keys. Marcelo is horrible with communication, so look for Axle. Be wary of the sliding glass door - it does not lock.