The check in process was quite annoying, the property management company wants to call you all the time instead of texting in the chat. They require a picture of your drivers license, a selfie with you and the drivers license, and then they want you to take a picture when you get to the unit with you in front of the property with the license. I was very frustrated with them because it’s not clearly stated when you book the airbnb when I booked. Also they refused to provide washcloths to the unit only towels, and when I asked for more towels they did not bring them. The home itself is beautiful, well decorated, very clean and looks just like the pictures. But my experience with the property management company was unprofessional. I ended up having to give them a time when I was going to arrive at the property and verify my ID with one of their representatives in person. Very inconvenient for a proposed self check-in stay.