The pictures of this place is false advertisement. We arrived and checked in, and the place was beyond dirty. The floors were soaked with what we thought was bleach water, the bed sheets were dirty and had hair all in them. Bug shell casings in the sheets and pillow cases. Blood on the curtains. The fridge and table were still dirty. There was hair everywhere in the place on all of the base boards. The outside was still a mess. I called the host and was advised i would be contacted by the manger. No one called. They advised they sent house keeping back out, and once I returned I was then locked out. We arrived at 3:30, and these issues were still going on by 6pm. After 17 long hours in the car I was excited to arrive and relax by the pool but unfortunately things did not go that way. I am still trying to get a refund. I would NOT recommend this place or these host!! TERRIBLE SERVICE!!