Jacqueline was very nice and outgoing ! She leaves a private line just in case you need to contact her after office hours and is always available if you have any questions or concerns. The apartment is kind of like a loft. One bed with a closet and bathroom and a little kitchenette in front of the bed with a large flat screen TV. It has its own individual ac unit so you can adjust the temperature to your liking which I really appreciated. There’s a mobile stove top with cooking wear and even your own cutting board which really showed me that they really thought of everything to make the best of the small space they do have to make your stay better. The fridge is like a normal fridge with a real freezer. They offer beach towels if you want to go to the pool or beach and clean your room everyday and take your trash out like any hotel room service would. It’s been recently remodeled and is very stylish. You are right by the road so you do hear a bit of road noise but it didn’t affect my sleep one bit! There’s a Publix and sweet Cuban bakery “Miramar Bakery” less than 10 minutes from the apartment. Really enjoyed my stay !