We booked this vacation thru ResortShare originally for 7 days. This was a trip to bring a loved one home to there final resting place. We found out that the Funeral Mass could not take place till our check out day I contacted ResortShare asking if we could extend our stay 2 days. They replied back to me right away and they we able to do that for us at the same room rate. I am very please with this whole experience and hope to be able to book through them again.