❌ DON’T Book with Designedvr Company ‼️
I booked with this host three months prior too my arrival. Okay two days before I arrive the host send me a link about extra pricing for things that shown to already be included with the stay. This home have a pool but it was 90 dollars extra for pool heating. I seen when it said almost 300 dollars for the house too be cleaned so i reached to the host they claim it was for midday cleaning but here when it get good. You have too pay to check in before 4:00pm and all these prices are on the app ( DVR Tourist) they give for check in instructions into you really see it additional money for the things what get you to book the home. Here when it get better I followed the rules and checked in at little after 4p.m. Because I didn’t want to almost pay 150 plus dollars for early check-in. I walk into the home and it’s 95 degrees inside the house in middle of summer in Florida. I call to contact the host on how to turn on the a/c unit and the first customer service representative for company told me it had just went out 5 minutes prior to my arrival and someone will be to fixed the unit in 15 minutes. It was so hot i decided to stay in my car for cool air into the problem was resolved. The a/c tech didn’t arrive until one hour after the call to tell me “ I am not fixing a completely broken a/c unit what have been broken for two weeks and i need to make home to eat dinner with my kids”. At this point i am livid i wasted four hours with the running in circles with the company spoke to four different people and they all pretty much b.s. the entire process. I explained i need know if it’s possible so i could book another stay before everything book up for rolling loud. The last rep told me they will send two portable units but again I get one unit and it’s too cool the entire 4bedroom house. Once another tech guy arrive he stay we needed at least 2 a/c units. After all the lies and betrayal i was still willing to stay in the because i did spend 2600 plus dollars on the home. I reached out to Airbnb myself to get help with a new location because by the time we left the home for dinner and returned the temp had risen too 90 degrees inside the house. So I had no choice but to leave because two of my associates have health issues they couldn’t leave in that environment. The company completely disregarded that. Once the Airbnb rep helped me out with booking a new place we decided to sleep in the car for air that night and pa k to leave the next day. The company send the same guy from the previous day too work on the air conditioning . Once he confirmed he was going to try to get the unit to blow the fan so if cool off took me over board. They will send people out to not fix the issue. Also they have top tier roaches. Had to keep our bag close so we wouldn’t bring any with us. It’s a hot box and roaches Paradise.