My review of this property is very mixed. When arriving at the home we were greeted by Vince who was very nice initially. We checked in without any problem and were able to promptly settle in. After the first day we encountered an issue in the pool house with bedbugs. We called Vince who came over with his wife and denied having bedbugs even though we had irrefutable photographic evidence. We had to contact Airbnb for a resolution when he could’ve easily come up with a resolution that satisfied both parties. He only offered to give us a new mattress which to us was not an option as bed bugs infest wood which is what the bed frame was. We were not disrespectful and we made sure that we addresses him appropriately. Vincent then became very defensive and was unable to communicate properly. We had to move out of the home which inconvenienced us immensely. We then had to rebook in a hotel because Airbnb’s rules are if you encounter a home that has bedbugs you cannot rebook another Airbnb for three days. This was such a huge inconvenience to our group of 12 that Airbnb took care of us better than we could’ve even imagined which we have to say kudos to Airbnb.