UNNACEPTABLE!!! I don’t recommend anyone booking this air bnb. This is the worst house I stepped into! Lena is very unprofessional. Made it to her house around 11pm just to find , a dirty dishwasher, duck tape holding the microwave together, packaging clear tape on the counter to seal cracks, toilet seat broken, no batteries in the remotes, blinds are broken and missing chunks. We were in the house all of 25 minutes and majority of that was talking to Lena and air bnb customer support. I called Lena to inform her of how bad this house was just for her to get a attitude and act upset. When I’m the one inconvenienced. It was no way in hell we were staying there. We got a hotel room at midnight. Lena also stated for the price we payed that’s the best I could get. I found another place for about the same price and had not one complaint for that owner!!! I didn’t even feel comfortable sitting my food on the counter. I’m sure if I looked for a bug I would’ve found one!!! But we were literally in and out within 20-25 minutes. Back yard area to the pool was super muddy, Lena did agree to refund my full amount, then yelled she doesn’t have my money Airbnb does then I had to ask her for the number to contact Airbnb, all in all This house need to be removed from Airbnb ! I took pictures and video so you all can see it for yourself. But it’s not allowing me to upload them.