We had to book this last minute due to our first host cancelling on us the night before our trip. We were supposed to receive a check-in email with our code to get in our room and everything prior to our stay and only received it after prompting the front desk to send it after we arrived. The pool hours are inconvenient (closes at 4 in the afternoon). The employees at the front desk were friendly but we weren’t impressed with the valet service, especially since we paid $30 a day for it. The rooms were clean but they don’t come to clean or replace towels during your stay. There was trash on our balcony from, we presume, the previous guests as well a random metal rod on the floor. Our refrigerator also was not working. Our room itself was clean and secure (what we needed) but it didn’t go beyond that. We won’t be looking to rebook with any of the Sonder locations.