#1 The house was clean and had no smell upon arrival. Valerie was easy to work with during the reservation time line. #2 In the description it states 4 bedrooms. One of the "bedrooms?" had a huge credenza and a love seat that pulled out. Not even the size of a twin. It was very uncomfortable for the person that used that room.
#3 The bedding and towels had a sour smell. We ended up washing everything.
#4 the top of the stove did not work. On the control panel when we pushed the areas for each burner it would make a clicking sound and would not turn on. After that every night, in the middle of the night it would start clicking and would wake us up and one of us would have to get up and hit the top of the panel to make it stop. One of the reasons we rented a house was that we wanted to do lot of cooking. A good portion of the food we bought had to be discarded. We had to go out to eat more than we wanted which cost us more.
#5 One of the bathrooms the shower would not drain. We used the plunger which brought up a black substance which smelled terrible. It also stared to come up in the sink and then it looked like the toilet was going to overflow. I called Valerie that night. I had to leave a message for her to call me. The next morning I had to call her at 9 Am. Her husband came over to no avail. I showed him the stove top. He said "Well that will have to be fixed." They called a plumber who was supposed to be there at 11:00 Am. We change our plans so we could be there. Valerie came and we said we would stay and wait for him so she left. She said if we needed her to come back to clean up after him she would come back. He got there at noon an hour late. He decided what needed to be done and called her for approval. It was only supposed to take one half hour. It took an hour. When he left the bathroom was a mess. Water all over the floor and even into the bedroom. It was disgusting. Because it was raining pretty hard at this time we decided to clean it ourselves so Valerie would not have to come out. We wanted to get on with our day. We used most of the towels to clean it up. We then washed the towels on the sanitary cycle twice.
#6 We wanted to vacuum but could not get the vacuum to work.
#7 We asked for a $200. reimbursement which would be $50. each. For the inconvenience. By the way We are four senior Ladies. She said she would only give us $100.00 because she had to pay to have the plumbing work done which was not our fault...
#8 We left the house very clean. Like I said we could not use the vacuum. Washed all the towels and bedding and left it folded very neatly.
#9 So there you have it.