A nightmare experience as the host cancelled on us the day of, leaving us stranded.
Our party paid in full and the reservation was confirmed 3 days before check-in. I reached out to the host 3 weeks before we were due in regarding early check-in since we had a morning flight. We never heard back and when our party, including two young children arrived, Sonder could not find our reservation. The host then cancelled by noon when we were already there! We were stranded and it took us 4 hours to find another option with the help of AirBnB.