The condo inside was as we expected but checkin and things outside our condo were difficult. We were allowed to check in early as our flight came in a couple hours before our time which was amazing but the language barrier left us standing around wondering what was going on. We discovered that our key fobs did not work so we tried to visit the office just a few minutes past the closing time. These were our fobs to go out to the beach and through the condo so we were unable to go out the first day because we were ignored when we saw employees still in the office. The luggage restriction through the lobby was very confusing as well. We did not drive so we were dropped off in the only place for car service and had to walk around the entire building with our luggage to a specific door. I recommend bringing extra toilet paper and trash bags if you’ll need more than what is staged. The rooms were very clean though and had plenty of space for 5 people and our belongings. The kitchen had plenty appliances provided to cook and the beach access/pool was true to the description.