Unfortunately Lorraine was ill while we were there but check-in was a breeze and communication was great. She texted us every morning to see if we needed anything. The bed was soft but comfy. The pool area is large with plenty of seating and the pool was kept clean. It is shared with the owners and one other unit. There is a neighborhood bar and grill within walking distance and is on a canal. The hosts provided us with a drink coupon which was a nice touch. The kitchen was updated and had whatever was needed. The water and ice dispenser was disconnected but ice trays are provided so not a big deal for us. You will need a car as there are not a lot of restaurants within walking distance and the beach is a few miles away. We had a good time.