My family and I have been using air bnb for travel since 2017 and this was the absolute worse experience. We arrived to this home and thought it was abandoned. Just so happens when we arrived Taylor was there and he gave me a walk through but was very quick. The room off of the garage had a thin rod separating it with a fallen down curtain where you can see old debris and mattresses that I assume they stored for later use. Once we purchased grocery and settled in we noticed the stove didn’t work, the refrigerator didn’t work. The sink was broken, the TV’s didn’t work, the jacuzzi didn’t work and there was no drain cover in the master bedroom shower. I was livid!!!! It was pretty late so after calming my family down and talking them to agree to get a resolve in the morning my son went to the trash and was greeted with a slew of maggots!!!! That did it!!!! I immediately contacted air bnb and asked them to relocate us!!!! They gave us the run around which I later found out protocol was to give the property owner a chance to fix things. SO THE NEXT MORNING to add insult to injury my daughter who fell asleep on the couch woke up with bed bug bites...we call Taylor and he says he’s on his way. Low and behold for about 5 hours Taylor and his whole maintenance crew came in removing refrigerator, stove,TV’s etc...cleaning debris and trash from the yard that Taylor said was left from previous guest. It was a NIGHTMARE!!! We were on vacation and had to reschedule our activities because who could get dressed with a house full of strange MEN!!! Taylor seemed to have a bunch of excuses and said he would compensate us for our inconvenience but after it was all said and done he retracted that. Like I told Taylor. His home has the potential to be BEAUTIFUL....he need to put more time and effort into it. Everything isn’t about just making a quick few bucks!!! If you don’t value your investment and future and potential guest you will fail!!! Everyone doesn’t just accept anything. The house was not worth it and I am still working with air bnb for a full refund!!! I’m sure Taylor will rebutt this review because he’s good at that. Instead of taking responsibility he will have something clever to say, I’m sure he don’t say even though our vacation home was a disaster we left it cleaner than we found it!!!