We made an easy reservation. We arrived at the place and it looked very nice. Parking was also easy, when we entered the place it looked nice and we did a walk around. When we entered the bathroom i saw a cockroach on its back still alive moving. I immediately took pictures. We then entered the kitchen and proceded to look at the draws and refrigerator. When we opened two draws we saw cockroaches running away. I immediately contacted Gabby and told her I am not staying here for obvious reasons and especially because I have a 5 yr old child with me. At first she wanted to fumugate the house the next day which is to late we are checking out the next day. She then said she would only give us a partial refund which is totally unacceptable. I then said I want a full refund on the 1 night stay. Today I still only received a partial refund.