Tucker is very unflexible in sharing the general location of the unit, they wait for 10 hours to share the location and door access code which is totally fine for the door code but extremely annoying and inconvenient for the location as it prevents you for doing any logical arrangements prior to arrival. Also tucker reset my door code 6 hours before checkout time which I was lucky to have my phone on me when I walked down to the car to get something out otherwise it would have been a horrific experience, and they have an international UK number for a US unit and it took a good 15 minutes of being stuck outside my unit for the code to be reset all while paying roaming charges on an international call. Overall this is not a recomended unit due to the two reasons above however the unit is clean and neat and matches the photos