Door to the master bathroom got stuck shut multiple times, my friend was locked in the bathroom for almost an hour. The service at reception and security was horrendous, we ordered a pizza to the room, but the lobby employees, instead of bring it up to us, told the delivery man they would take care of it; They ate our pizzas instead and did not even notify us that the food had arrived.
Check in was an absolute nightmare and took well over an hour. There were hidden fees that were not mentioned in the bio for the place. Every morning we were woken up by cats fighting in the pool yard (They house 10+ ferrel cats there). Wifi was so slow that our laptops could not operate, and the television remotes did not work.
The place was clean, and had a great view. but just because a place looks great however, does not make it great. This stay was a hassle more than anything.