Mark sent a message asking us to cancel our reservation 2 hours prior to check in with no alternative lodging, leaving us in a very tight spot to find a place to stay extremely last minute. He did not pick up when I called, and his voicemail was full. I refused to cancel as I did not want to risk losing my money, and had to initiate a process through Airbnb to seek a refund. I do not recommend you rent from Mark.