The management was not very nice or responsive. I was stuck in a situation where it was midnight and the booking had booked for the next day. I contacted Airbnb support to see if they can change the reservation becusse the app glitches and I booked when the time struck 12. then I tried contacting the property owner to see if they would be able to let me check in since it was empty already and it was 1 am when I got to the location. So I had went through a cat mouse game through the management to see if I can check in and not sleep outside. I was then stuck with sleeping outside the door all night through the rain where my belongings and my dog were soaked. It was as simple as giving me the door code so that I don’t have to go through this. And I offered to pay for an early check in as well and they didn’t seem to bother with it, or care about my situation. the owners never responded not even until the next day. come check in time they requested a dog fee. Not listed on the listing