Rachel was extremely communicative. We traveled with two young children and the house was equipped with two pack and plays, mattresses, sheets, and a high chair which were totally set up upon arrival. House was clean and equipped as described. Furnishings and open space in the house were also kid friendly. Heated pool was great. House also had all of the beach necessities. Only downside was sound privacy, the louvered doors on the bedrooms and hardwood floors really allowed the whole house to hear a crying baby. We would definitely stay again if in the area!