Mike and Tom were very nice guys. The room was lovely and the bed was very comfortable, which is really the most important thing in my opinion. Everything seemed nice and clean. That being said, the room is in an older home, so the bathroom was dated, say from the 50's or 60's (very retro, if you will), but it didn't bother us. We slept later than we had planned due to the nice dark room! We loved that they provided blinds and dark curtains to block the bright morning sun, if you so desired. We would stay there again.