From one of the beds having hair in one of the sheets, to a dirty towel, to the AC not working until the last day we were there, to the terrible communication I would give this place zero starts.
I informed them I was going to get ready for my wedding at the place, and I didn’t have any AC! I called and text multiple times until finally someone answered yet, it wasn’t until 4pm that they sent a tech to fix the issue which wasn’t fixed. Yes they have a ridiculous $50 refund, as If that actually is going to make up for how stressful that day was due not not having ac, them not responding and me having to deal w the tech as I’m trying to leave for my wedding!
Their answer was, “you should have told us earlier”. If it wasn’t my wedding weekend and I didn’t have a million things to do I probably would have, yet better off, I think the question is; why didn’t they make sure the unit was clean and ready for the next guests? It’s Florida. AC is a must to always check.