We have not met Ana in person, but the communication was perfect. Even though we stayed at Ana's apartment for business reasons, we enjoyed every minute of it. The check-in went super smooth, and the apartment is as shown on the pictures if not even better. The neighborhood is very nice as well. We can highly recommend Ana as a host and a pleasant stay in her beautiful apartment. If the apartment is available for the next business trip over here, we will def come back!