Pros: The view was amazing! Bianca is quick to respond during the week.
Cons: Hyde employees are rude and are not helpful at all. We had to 10 min walk down the beach to get to the umbrella/chairs. Not really sure why they aren't in front of the building. My mom has a disability and can't walk that far, so she was unable to enjoy the beach due to this issue. There is only one sliding door on the shower in one of the bathrooms. Bathrooms only had 4 towels and a hand towel, no wash rags and no extra toilet paper. No dish rags or towels (to wash dishes), no trash bags, no dishwashing detergent for the dishwasher. The stove top was cracked and barely able to be cooked on.
All the electrical outlets quit in the master-bedroom. Asked for maintenance to come up and look into it, they refused and stated we had to go through Bianca, which we did and no one ever came up to look at it or fix them. The issue with this is that my mom has to have an Oxygen concentrator on every night and we had to plug it in the bathroom, had that outlet quit working she wouldn't have been able to sleep in a bed, which is just ridiculous.
The pool was an absolute no fun zone, you had to buy their $20 each drinks. You are not allowed to bring anything into the pool area. Even when you did that you couldn't have them near the pool. Elevators take forever and only 3 were working.
We will NEVER be back to this Airbnb again, the entire experience was not a good one. Free umbrella/chairs is very misleading in the description of this.
We have stayed in several Airbnb's and this one lacked quite a bit. Most of them supply you with a few days worth of necessities.