I paid the required $20 a day for parking and I believe my car was hit while parked in my assigned parking space (#1). When I reached out to Eden for help, I was asked to file a police report. I asked if the cameras could be looked at and I was told that there are no cameras. I saw cameras on the wall facing the parking spaces, but I guess they don’t belong to Eden. It was very frustrating that I received no help. I was only asked to file a police report after I was already back in Texas. I expected more out of an Airbnb that I paid $1,102.88 to stay at, plus an additional $60 for parking.
Aside from that experience, the Airbnb is very nice. Eden’s communication was great. I had some issues with all of the tv remotes (3) and Eden sent someone out to fix them within a few hours. The place was clean, but has room for improvement when it comes to cleanliness. The penthouse is up 3 short flights of stairs. This can be a task if you’re traveling alone and have heavy bags. My daughter and I did fine, but it’s important to note if you’re elderly or have an injury… etc. The Airbnb is walking distance to bars, restaurants and the beach. It has a beautiful balcony where you can lay out or sit and enjoy the sun. My bed was comfortable and the AC worked great. The two rooms are separated to give plenty of privacy. Aside from my car being hit while on the property, it was a nice Airbnb experience.