I flew in super early in the am after little to no sleep. And I was sitting in the airport on AIRBNB trying to find a place to stay that would let me checkin early. Cynthia responded and let me come crash on the couch until she could come home and let me in the bedroom (and waaaaay before the normal checkin time) . I slept like a baby! And when she came in she didn't wake me she simply left me a note with the keys! Everything was clean and the bed was very comfortable. I enjoyed my stay and I'll definitely be back when the weather is nicer to enjoy the pool & hottub!