Upon checking in, we noticed the pictures did not match at all. I had a few concerns, about the broken beds, and the broken couch.
I was in contact with the management, from the time I checked in, to the time I checked out. I complained about how uncomfortable the beds were, and instead of, giving us a different or better mattress, they sent me a mattress cover through Amazon, and left the box outside my door.
I had to put a comforter on the couch, because you were sitting on metal, and I asked multiple times if they could switch out the couch.
I was very uncomfortable, and nicely asked for a partial refund, and the best they could do was 10% off, which was under $100 refund.
I explain to them, the place needed to be updated, to match the pictures, and if they replace the beds, and the couches, I would come back.
I was really hoping for a partial discount, as I was very transparent with pictures and my words from day one.
And no one told me about the LOUD trash pick up @ 3AM !!