We checked in the same day we booked the house. I immediately heard back from the host indicating they needed a few hours to get the house clean and ready. It took just a little bit longer than they expected but Jessica was excellent at communicating & letting us know when it would be ready. We also heard from her the next morning to make sure we had everything we needed and to make sure everything was fine with the house. If I messaged her for anything at all, I heard back from her immediately. The house was clean and ready for us when we got there. I highly recommend this host & would definitely be willing to stay with her again. The photos were accurate and we got exactly what we expected. Our stay was great