Horrible experience with cleanliness of unit and check in process. To start our stay our check in was delayed by over an hour. Once we got into the unit we found the bed to be covered in dirt and the sheets had what appeared to be urine and makeup stains on them. Additionally the pull out bed had dirty sheets from the last tenant on them as well.
The unit was missing all basic necessities for the stay including toilet paper, soap of any kind, dishwasher soap, or even a sponge and dish soap and paper towels.
We immediately messaged the host upon walking into the unit, we eventually got someone to change the sheets (required us calling host over 10times because they wouldn’t respond to Airbnb messages). The person changing the sheets said they would return with toilet paper- this was not delivered for over 48hrs so we had to go buy our own toilet paper for the unit.
The unit itself is nice with a great view of the bay and has an excellent rooftop pool with great beach access. Unfortunately the service from this host was so sub par that it made our stay very unenjoyable.
We will not be staying in any units with this host ever again and recommend you avoid them at all costs.