Nikki is seriously one of the most responsive, customer satisfaction-oriented hosts we have ever worked with. She REALLY goes above and beyond to exceed guest expectations and ensure that guests are having a wonderful time - extremely responsive and an absolute pleasure! Nikki quickly dealt with and resolved a couple of major issues with the home's amenities. The home itself is nice, but needs some updating for the price point. It's in a convenient area on the canal, just not as private as we like (personal preference). We will DEFINITELY work with Nikki again!