For this to have been my first experience renting through Airbnb it was honestly an awful experience and definitely my last time. I checked in 6/28/21 & the apartment #2303 is in terrible condition. Every part of this apartment has ENDLESS AMOUNT OF stains from the furniture, Walls down to the flooring ( Especially the Carpet!! Yikes ). This unit didn’t even look like it was cleaned or sanitized . There was so much dirt/Dust , hair & a few Dead Cockroaches in the bathroom & kitchen floor. The door has a Big crack in it forcing one to slam it very hard to ensure it’s secured properly. There wasn’t any cleaning supplies and only one (1) roll of tissue paper for the entire duration of my stay. Upon receiving the key cards
one of them wasn’t working and i entered into an unexpected guest stating he was putting a door back on the hinges & fixing the A/C in which was another issue. From the time i made reservations ( April) until the time I arrived should’ve been more than enough time to have this unit in livable / rentable conditions. I’m worried about what the initial apartment would’ve looked like prior to the unexpected change in the units. I don’t know where to begin on explaining how filthy & unsanitary this unit was. I’m very displeased & VERY UNSATISFIED with what I paid for. I definitely didnt get the services i expected to receive. Not to mention #2303 wasn’t even the unit I paid for. Also there were ADDITIONAL fees that I asked Michael about on several different occasions & Never received a response. Concierge had plenty to say about his lack of Communication. I paid 29$ a day for resort fees in a apartment that I Couldn’t even utilize. Pool runs out of towels & the Beach ran out of chairs . It’s Definitely false advertisement & a big inconvenience. I wish there was a way to attach photos. The pictures posted definitely had been taken when the development was Newly built.