We had to wait more than 5 hours to check in because the apartment wasn't ready when we arrived at 4 pm. The floor in the bedroom was soaked due to a recurrent problem of infiltration. The supervisor tried to dry the carpet but he didn't solved the problem properly. The hotel was full (jan 2, high season???)...long wait at front desk, valet parking, elevator. Besides all the inconveniences, the apartament was exactly as described. Location, view, amenities, facilities is perfect! The heated pool at the rooftop incredible!!! Alejandro is a very nice and attentive host and instantly attended all our requests.