This was a very disappointing experience for me and my family. Though it didn't ruin my vacation completely, it certainly negatively influenced it in a big way.
when I arrived the sheets were soiled and dirty, the underpads on the beds were soiled with body fluids. I contacted Kevin who sent over his cleaners who told me it was clean! I showed them the yellow soiled stains (and took pics)...and they asked me what I wanted them to do.... THIS SHOULD NOT HAPPEN esp now with the prevalence of disease.
After the cleaning ppl left, the floors were still dirty to the point that we wore flip flops in the house... The furniture/curtains were very dusty making it obvious that no one had cleaned in a while.
The outdoor area that looks so beautiful in the pics....does not look like that in real life. The round sun chair is rusted and the cushions on the outside recliners are all ripped up and unusable. When I asked Kevin about this he said, we are planning on getting new furniture...ok, that's great but I have paid for functional furniture NOW not sometime in the future.
The freezer handle came off in my hand as it was held on by glue. Kitchen cupboard draws were also falling off.
I had such high hopes for a nice place for my family but I was very disappointed. I communicated everything that was going on in real time to Kevin, who offered me $100 for my trouble....as the trip costs were the over $3000 price for this airb&b, $5000 in international flights and used vacation days from work..this seemed very insulting.
I can say the pool was a nice temperature.