We came into town to visit family in Cooper City. Jacqueline was amazing! She greeted us and explained everything with detail. She remember my name so she would greet me by name when she would see us by the pool. I loved that she had pool toys because my kids had a great time using them. The pool area was spotless as well as our room. Housekeeping did come in make beds and change towels out for us! This was a great touch. I loved staying here and will be back.