So let me start off by saying, for the price of the air bnb, you can find WAY better down in Hollywood & that I am a loyal Air bnb customer and this is the WORST host and place I have EVER stayed at. The inside of the actual air bnb place was decent, I would rate a 3/5. But the building itself was a 0/5. The building is EXTREMELY old, it smells like musk and mold, and there are no present stairs, meaning if there is any legit emergency, everyone is screwed. To make matters worse, don’t expect to get any sleep. The construction is ridiculous, the walls are extremely thin and you can hear EVERYTHING. But that is neither here nor there. During my stay with my boyfriend, I expected a nice relaxing vacation. Instead we were locked out the building at 1am ON OUR FIRST NIGHT because we were ignorant to the fact that there was an elevator key. Nowhere in the air bnb description does it say a elevator key is required. Additionally, the host claims that it is stated on a piece of imaginary paper in the air bnb??? Me and my partner have YET to see this paper. To make matters worse, my boyfriend had work the next morning and the host had absolutely NO way for us to enter the building and told us to “wait it out.” We ended up having to pay to stay at ANOTHER place and our stuff was LOCKED in the air bnb that we WEREN’T staying in. Keep in mind we already paid $280 for the first night. Granted the host went half with us for the hotel, BUT WE WERE ONLY AT THE AIR BNB THE FIRST DAY FOR 2 HOURS. $50 in comparison to the $280 WE ALREADY PAID for ONE DAY, is NOTHING. We asked for half a refund, and the host said he would give it to us. The next day, he changed his mind and said he never said that and that we were “asking for too much.” I wish we would of took heave to the comments about the lack of customer service and the building itself. Not to mention, TO MAKE MATTERS WORSE, when we first arrived the water was OFF because of a BURSTED PIPE. Please save your money and book elsewhere. This was a waste of money, and our time.