Apartment was beautiful despite the refrigerator and air conditioner not working. The amenities also were very nice but the staff was not kind. Out of the 40+ floors only about 2 elevators worked and I waited almost 20 minutes to get to the lobby because you cannot access ground level (door is locked) on the stairs. I asked the staff multiple times if someone would please help with the refrigerator and they pretty much told me it was not their problem, they also left the apartment a mess due to construction on the floor above and would not offer any cleaning services.