Erica was exceptionally sweet & responded very quickly. When we asked her where we can find the iron, she actually had one sent over right away Which was extremely thoughtful & helpful since my boyfriends shirts were all wrinkled from being in his luggage. The house was very spacious, clean and equipped with everything we needed to enjoy our stay & cook….Although we got caught in terrible weather and could barely enjoy the pool or BBQ grill lol! Would definitely recommend