The hosts were definitely responsive, however this listing is not an accurate representation of the place. I would not recommend staying here. There were a number of issues with the place. We were given an incorrect key code, were left a dirty towel, had a broken bed frame, ceiling fan/lights that only worked half the time, among other things. Having to wait around for their help was aggravating on a trip where we wanted to relax. I would not recommend staying here unless they make some serious changes. However based on previous reviews, I do not see that happening.