The property and unit itself were fantastic - well decorated, and very comfortable to be in. However, this was the most frustrating experience I've ever had using Airbnb, largely because this listing is from Vacasa and advertised via Airbnb. Once confirmed, numerous staff were communicating with me across Airbnb messages and via emails outside Airbnb as well. Several packets of forms were required and submitted as requested.
However, when it came to check-in, I was unable to do so, and had received a fairly curt and unprofessional message (after the posted check-in time) indicating I had not provided the required forms and wouldn't be permitted to check-in via the app they had provided to do so. This delayed us by several hours, trying to reach someone who could help us, re-sending the forms I'd already sent to the email address they had asked for, etc. Ultimately the front desk staff at the property were able to assist, but it definitely detracted from the overall experience and put a bit of a damper on an otherwise great weekend - we'd just finished a beautiful wedding weekend in the area and wanted to relax, not just standing around waiting to hear back from hosts.
On-site, there was none of the typical helpful information I'd come to expect: wifi password, tips for check-out, etc. Messaging the hosts through the airbnb app lead to incorrect information ("just leave the key in the keybox when you leave" - there is no keybox available). In addition, the unit on the property overlooks a construction site that begins loud work promptly at 7am.
While I'd recommend a stay at this property based on the amenities itself, I'd be more inclined to consider listings that not managed by Vacasa