Upon trying to check in, we waited 2 hours in the hallway for maintenance because the room would not open. Ekaterina sent me an email image she sent to the place saying “please let Kaly into the room” when my name is Kyle. I was told she would refund me, but I am still waiting. I have taken the issue to Airbnb and requesting a full refund. I would recommend looking elsewhere for a place to stay.