Four friends and I stayed at this property for our annual girls trip. I'll start with the good first... The location is ideal. The house is situated in a quiet neighborhood, with everything you need within a short driving distance (i.e. Target, Walgreens, Publix, Chick-Fil-A, etc). The house has ample space and the decor is nice and is as shown in pictures, as is the pool and outdoor furniture. Unfortunately though, for us that is about as far as the good went. Within an hour of our arrival a man arrrived requesting entry to the garage (through the house) to retrive paint. Having no idea who he was, I reached out to the owner who had the property manager call me. And while she was prompt she was also quite curt and spoke to me as if we had invited him there. She then proceeded to come over and with that same energy, putting us in the middle of some miscommunication between her, the painter and the owner. Not at all the FL welcome we were hoping for. Then minutes after she left some random guy came up to the fense and started hading out business cards for lawncare. That evening we discovered that there was an electrical shortage and lights in certain rooms were going on and off by themselves, a ceiling fan was broken AND this biggest concern of all, there were roaches in the kitchen. So I immediately reached out to the owner again who forwarded the info to the same property manager and without a response to me, we woke up the next day to a repair guy at the door. Now while he was quite easy on the eyes, we were not expecting him because she had not communicated that he was coming. Shortly after he left, she came back, knocked on the door and then let herself in. Disregard the fact we were all in various stages of getting dressed and made up. And while her demeanor was more lighthearted that day, she still took the opportunity to place blame on everyone except herself, i.e., the owner for "being a man and not thinking", the repair guy for not waiting for her to arrive, FL for having roaches, previous guests for not being clean, and again, the painter for coming when he should not have. Seeing that I was completely over it, she offered me a $100 refund as asked me to "please not leave a bad review". Later that morning, the pool guy showed up, unannounced of course- and then later that afternoon a whole family showed up because there was a mixup in their reservation or something. At this point, to say that we were frustrated would be an understatement. What was supposed to be a fun yet relaxing long weekend trip became a "Guess Who's Coming Over Next" saga AND we had to keep our bags closed for fear of bugs getting into our luggage. On Saturday we didn't even sleep...