Andrea was very quick to respond to my questions. It appeared that the rug in the bedroom had no been vacuumed. There were several large pieces of black lint/fuzz & several clumps of long black hair on the rug. There was hair & dirt on the bathroom floor. The bathroom vanity is pealing apart. Older place that is need of some updates & a good cleaning. We booked this because it was so close to the beach. The beach, however was not very nice; it was covered with seaweed.