The condo itself is beautiful and everything was clean and in order. The owner was quick to respond to questions
Unfortunately the issues with the Hyde and how it is managed negatively impacted my stay
there is a separate desk for air bnb check ins - they are not appropriately staffed and we waited a long time to check in
Upon check in you’ll be given armbands and need them to get into the elevators and swimming pool
The armbands had my drivers license number and date and of birth on them and immediately come apart when in the pool and go floating away. In order to get replacement armbands you have to wait at the air bnb desk line again - I’d recommend getting several sets of armbands at check in or just carrying them with you instead of putting them on
The elevators are just ridiculous
Unless it’s early morning or late at night it takes a long time to get an elevator
I waited over 25 min for the elevator on more than one occasion
One day my armband came off in the ocean and I didn’t realize it . We tried to go to the pool at 615pm- it closes at 730
They wouldn’t let me in without a new armband and it literally took 1 hr to take the elevator to the lobby , get the armband and get back to the pool - just in time for it to close.