This house was beautiful but on the other hand had roaches and ants. I booked this place for my birthday and had 3 of my guest leave because they were disgusted, the sugar ants were in there beds.. and for the guest who stayed, they complained . It was very embarrassing for me for my birthday. With that said I did message Lori and sent her pictures and videos of ants crawling on the kitchen counters and roaches in the cups & I asked for a small refund of 150 being that my 3 friends who left each put 55 dollars into the air bnb and didn’t get to enjoy it and want there money back . This was a big inconvenience to me money wise and my comfortability. after a lot of back and forth I continued to ask if they could at least work with me but they told me they would only refund 75 which I hadn’t even agreed to when they just sent it . I appreciate them refunding something back but I do feel like it should have been more being that a pest infestation was not in the details. Not worth $822