Heather was wonderful in responding to all my inquiries and the stay was pleasant. The room was clean, exactly like the picture, and the onsite managers were very nice. It's a been hidden but felt like a small getaway. The only issue I had was with the smell of smoke from the neighbors. Luckily it didn't permeate too much into the unit, but it was unpleasant going to and from the room. Since I was mostly out and about, it wasn't too much of a nuisance. Other than that, the stay was wonderful.