We had a great stay overall; the place is beautiful and as described. Everything is In working order. The location is perfect and convenient.
Instructions about checkin were somewhat unclear; I was told that I would receive instructions on how to get into the unit on the morning of our arrival. When those instructions didn’t come, I texted and got a message back from someone saying that they didn’t realize that we were checking in that day. Further confusion ensued about where to check in. We eventually got in after being forced to wait 15 minutes prior to our 4 pm check in, as the host would not give the desk person permission to give us the keys early even though the unit was ready. It seemed petty and ridiculous.
Once in, the only small issue we had was that the freezer made no ice, and there is none available in the building.
The host answers you as soon as you text them. They offer to be helpful; they’re just not. As long as you don’t require their help this place is great.