Ralph was in constant communication with us right from the moment we reached Fort Lauderdale. He was present at the house when we arrived. He showed us the house and all the different amenities. The house had everything in it, super clean, kitchen was very well equipped with all the utensils, cutlery that was needed for the stay. There is a nice Keurig coffee machine with the pods from Starbucks, DD, Peet. The rooms were very well decorated and well lit. The best part of this tropical paradise was the beautiful backyard with pool and jacuzzi which we enjoyed during our trip. Everything is exactly as the pictures show. Ralph was very kind to drop off a wireless Bose speaker for our backyard enjoyment and also offered to drop off homemade gelato. Thank you so much for your hospitality Ralph. We hope to be back again.