The host/concierge contacted me the day of check in to explain that the original property that I booked wasn't available due to a previous guest damaging the place. Having to make the last minute change definitely changed the experience especially since the second home they offered (this one that we stayed in) wasn't of the same quality. The place was safe (quiet neighborhood) and well stocked (towels, washcloths, kitchen essentials etc) and overall got the job done however it wasn't super comfortable (ie. soft bedding, plush pillows etc) and you can tell they may have had a number of bad guests based on the tone of the conversation with the host/concierge. Beware of the check out time (10a) and the check in time (5p) - I've never seen anything like that so it caught me by surprise. And per the host if you need a later check out/earlier check in it's a $100/hr fee from their cleaners.