This is a fine place.Great location, and clean, spacious (if sparse) apartment. The reason for 3 stars is that we had an awful, and hopefully rare, experience. Aparently if the balcony door is left somewhat ajar the inside lock can flip shut!!! We went out for dinner one night and came back to find our unit locked from the inside. The guy at the lobby said this happens frequently— yet the engineers who typically handles the problem when it arises was gone and unreachcable.🤷‍♀️So a security kid spent an hour trying to jimmy the lock as our small dog went nuts. The AirBnb owner did not reply to about 10 frantic emails and since they never provided a phone number I couldn’t call. They didnt even reply until almost noon the following day and then a woman asked “what is it we can do for you?” !!! Well. At that point nothing. “Ok!” She cheerfully said and hung up.
Anyway. Terrible management. Please warn people about this danger. Please be available in case of emergencies. It was bad enough having our dog stuck inside - I can’t imagine if someone had left a kid in there while they went to throw out the trash or something.