While my stay did what it was supposed to do - provide a safe place for my family and I, I do have some concerns. The check in was fast. As mentioned in previous reviews, the elevator is limited. The room itself was not well kept. The floors were not clean and room could use updating. The luggage valet, towel rack, and bathroom mirror was broken. Raul was extremely prompt in responding; however the luggage valet was not fixed. Upon arrival, I informed Raul that we needed towels. We were a party of three and only received two face towels. I was told to contact someone BUT would receive an extra charge for extra towels- remind you we were a party of three. We had to go to the laundry mat to wash. I do not think that is good customer service, esp being we didn’t receive the adequate amount of face towels upon arrival. Also our neighbors were extremely loud. They played music throughout the night and was smoking weed. If you have a family, I wouldn’t recommend this location bc it appears to be a party spot. Overall, the stay was ok but I am unsure if I will return.