Taylor was pleasant. However that being said the price we paid for all the units and the amenities we recieved were not equal. It was outrageous! The ac units barely worked, multiple bedrooms had no air flow whatsoever, we set the ac to 69 and kept the bedroom doors open to help the people sleeping in those rooms. Taylor was defensive and almost refused to believe what I was saying. He suggested we shut all the air vents downstairs to get air flow upstairs.. that doesnt make any sense, its 100 degrees in south Florida . There were places in the ceilings where you could see obvious water damage as well. A few things were broken, the houses were not extremely clean. The middle unit was absolutely gross. We had to have Taylor send someone to clean it while we were there. The backyard was gorgeous was shingles were littered all over the yard which begs the question, does it need to be repaired or was it just repaired. The houses would be ideal and I wouldnt mind paying the price if they actually put the money into taking care of them.