The location of this unit was convenient for our purposes. The property itself and the courtyard area was lush and a nice environment. Self check-in instructions and information were clear, apart from requiring some clarification about parking rules, and the host reps were quick to respond to messages.
Overall though we were a bit disappointed with our one night stay due to the unit smelling of smoke, along with use of a lot of air fresheners which made the smell inside overwhelming. We opened up to air out the unit which helped.
The unit was also not completely clean (bathroom garbage from previous guest had not been removed), so given the high cleaning fee of $80, we were surprised to find this.
These factors made us feel that it was an expensive night for the value received.
As this seems to be a new unit for this host and their reviews are so high otherwise, we're sure it will only improve.
We're sorry to be the first review and it to be a somewhat negative one, but we thought it best to be honest. I messaged via airbnb a few minutes after our arrival in the unit to let you know that there was a definite smell of smoke (as if the previous owner/tenant may have been a smoker), that it seemed there was an attempt to mask with a lot of air freshener plug-ins. The smell from the air fresheners was overwhelming, so much so that we unplugged all of them (I think it was 5 or 6 which is a lot for a small place that's completely closed up) and opened up the front door to air out the unit. We wanted to open windows as well but were unable to open the blinds and opening the windows was difficult, so we left them alone.
We also wrote to let you know that the bathroom garbage had not been emptied after the previous guest. We just felt given the hefty cleaning fee of $80/night, which is more than the nightly rate itself, that the unit would be completely clean. We understand mistakes happen, but the only response we received was that a professional cleaning company was used and that they would be informed.
But overall we were disappointed given the amount of money we spent for a less than 24 hour rental.