This place has bed bugs. STAY AWAY. It may be one of the worst experiences I’ve had with a hotel. The ONLY reason I’m giving this place 2 stars instead of one is because Joey was AWESOME. He made sure that everything I needed was fulfilled. However, I had three separate instances of bugs within my room, to which I had to be moved to another room one night, and pest control come another. Spiders in the room and gnats in the shower. The last instance I woke up to a HUGE BED BUG crawling in my bed. I wrote AirBnB IMMEDIATELY and management came to my room to review. I had to move all of my belongings, place them in bags to be heat treated by pest control, and had to relocate AGAIN, all in the middle of a busy work day. I was told I would be compensated with a full refund, to which I was only offered $400. I paid close to $2,000 during my stay here! Absolutely unacceptable. It’s unfortunate because this could be a great hotel. But there are bugs everywhere and management did not make sure that this was rectified properly. I hope Sonder does the right thing, or I will be opening up a lawsuit for my case.