The block of units are managed by a company not an individual. This reference is for unit 13. 8 night booking and zero hot water. Too many texts and phone calls back and forth and always the same response. It will be fixed tomorrow or the management will contact you tomorrow ( suffice to say neither happened). We cancelled 48 hrs before check out after talking to a person ( Asian lady with screaming kids in background who could only say sorry someone will call tomorrow). No refund given. The lights inside are all remote control via handsets. My guess is the other flats have the same system as our bedroom light randomly came on in middle of the night and fans randomly started. The noise from the next door and surrounding clients was excessive. Yes the place is very clean and well presented on inside while outside needs a huge upgrade. The kitchen is well provided with equipment EXCEPT a KETTLE. The beds were comfortable and the location is great for the beach and shops etc. BUT no hot water for 8 days is not even slightly acceptable in fact it would breach codes for rental properties. I want some compensation but guess I won't get it. Most likely it will come with the mystical maintenance and managers tomorrow!