What can you except from Dan’s villa - BUGS, dirty floors and carpets and a refrigerator that smells like fish.
I checked into Dan’s Villa on Saturday and entered the villa with bugs all over the countertop and kitchen table, as well as the bathroom off the second bedroom. I tried not to panic and contacted him within minutes of entering the villa, he assured me he would contact the property manager and she would be at our property the following morning. I took it upon myself to go to the store that night on my vacation Because I was there with my two young children and husband. I bought bug spray as well as bleach so that I could clean the countertops and the bathroom and the kitchen table. Also did a deep clean on the refrigerator which smelled like raw fish.
We stayed the first night because our family traveled all day and my kids were tired, I liked the location so I tried my best to make his villa work. I was visited by the property manager Sunday morning and she apologized for the ants and the mess, she said that she would schedule a deep clean for me Monday or Tuesday.
But, after all of my hard work cleaning and spraying we had a influx of ants Sunday night on our countertops which entered our food and anything else that we had on the countertop making Dan’s villa unfit for a family with young children or anyone else to stay in. So we did not stay the second night, went back on Monday morning to gather our things. I was completely open with him, emailing him what I found as well as taking pictures and videos.
I kindly asked for a full refund because the living conditions were not as promised. Even the property manager who viewed the Villa said that it was unacceptable. But, Dan refused to refund me my money. After some negotiation with Airbnb I was able to get back the money for the nights I did not stay there, but was charged however for the first three nights. I would put a big warning label on Dan’s villa. Not only was it disgusting, had vermin, a cockroach, dirty floors, broken glass in the cabinets, a refrigerator that smelled like fish that even bleach and baking soda couldn’t help it, but the guy wouldn’t even return money for an unfit living environment. Thanks Dan, I will not be returning.