To begin with, Genesis was wonderful to work with. She answered all questions quickly and was very helpful. The location of the apartment is not in a great part of the neighborhood and having 4 kids with us was a bit unnerving. The kids (ranging from 6 to 18) were not comfortable in the beds. Two of the beds seemed to be missing the middle support. Overall, it was nice to have the family together but this is not a location I would ever go to again.