Natalia was a good communicator. She promptly answered the few questions we had and communicated with us when there was a slight delay in the cleaning that didn't affect our check-in time at all. Check-in is seamless at this hotel. Staff are friendly. Wifi is free and strong.
The room is as advertised and the comments are accurate. This a basic but comfortable accommodation, in a resort, close (but not on) the beach. Beach is a walk over the highway bridge, or a short shuttle ride (included and timely). Beach chairs and towels are not included at the beach because the room is booked through AirBnb. Which doesn't make much sense given Natalia is surely paying condo fees to have access to all the hotel amenities.
The Room/balcony faces the busy road, but the room remains pretty quite. The pool is nice and we always found a chair. Pool shades early due to high rises. We didn't use the restaurant for food or drinks as they are very expensive. Be aware of the 18% gratuity that they charge for bringing your drinks into the pool area- just go in, order, and bring food/drink back out yourself! Gratuity is a very real thing in this area. Again, probably to be expected, but a bit of a shock for us whom have visited Florida a few times now.
I would recommend reading whats included more closely than I did as I was expecting more of a kitchenette with microwave, utensils, etc- but that is not included in the description so is not Natalia's fault. There is a small fridge in the room, and a public ice machine and microwave on upper floors. There are a few restaurants close to building and lots of places deliver to the lobby for no or little fee. The Cuban restaurant next door is very good. We also had a few good thai/sushi and mexican meals!
The beds are comfortable and the room was overall pretty clean. It could use some updating (paint, carpet, decor) but again, overall it is is as advertised and reviewed in other comments.
Overall I think this place is a good price for the area and for the amenities that are included in the hotel (pool, pool chairs and towels, shuttle to beach, restaurant, valet parking, etc).