The apartment was not clean enough for the amount we paid per night. I had to wash the duvet cover, the showers had mildew, and the floors were dirty. There were not enough supplies like toilet paper, dishwasher detergent or trash bags. The hallway to the apartment was lined with black stains. When I contacted Vali, she apologized for the lack of supplies and the lack of cleanliness and came over with the supplies and refunded part of the cleaning fee, which was very kind of her and appreciated, but I think if you are paying almost $500 a night these things should not be overlooked.
I would be remiss if I didn't mention the Hyde. The apartment itself was not my favorite stay and had the experience at the "resort" itself been better, the review would not have been so bad, but the Hyde resort is awful! There was a minimum of a 10-minute wait for the elevators if we were lucky. (They don't have enough elevators for all of the people.) The pool area is so crowded, and so is the beach. The lounge chairs are stacked right next to each other, and there was always a wait to get chairs (the 2 they allotted ). The staff was not friendly. It was not a relaxing vacation, and we will never be back.
I will not be booking another Airbnb rental because of this experience.