I booked the same day and check in was at 3:06 pm as per the email and the room was not ready even close to 6pm which is 3 hours after checkin time. I contacted the host and he was more interested in canceling my booking than to try to make it better and accommodating. The host questioned how long I was waiting and made the problem about that even though I was talking to the host while they were way behind on time trying to make it about him. I have never had a experience Ike this on air Bnb and I’ve used this app for years and multiple countries. I just hope he doesn’t do this to others because it’s a terrible situation. I spoke to air Bnb and they were great to try to help me and assured me that this was not typical. This could have been resolved much easier had the host had more empathy and compassion.