Closely review the "about listing" page. Nowhere in Itinerary/emails did airbnb mention a $120 pet fee or the fact that we had to pay for a propane tank to use the supplied grill, it was only in the listing page under "about listing" page. In the description it's listed as a 5 bed 4 bath and sleeps 10 people, It's actually a 4 bed 3 bath home and could sleep 8 people in beds, for 10 people to sleep there people would need to sleep on the couch. The "waterfall feature" didn't work and was clearly a broken and dirty hot tub that the host hasn't fixed. The pictures are highly misleading. The pool heater also broke on our second to last day because even though the pool cleaner was there, they didn't clean the filter and the heater stopped. Keep in mind, this doesn't cover old loose outlets, the leaky shower and broken shower we reported and the "maintenance" staff they didn't tell us were coming/shut off water/power. Even with this we were refused a partial refund.