Check in went smooth. Literally just walked up to the room and put our code in. Only concern was wondering what would’ve happened if I couldn’t remember my code cause no employees were there after 11 pm. Since there weren’t employees after 11 there was a point where music was playing so loud outside at 1/2 AM for about 10/15 mins so It woke me up. There was a point where I used the Sonder app to contact the concierge for water and ice. I was told
There was no one in the hotel to deliver that for me. The next day I was told there was water and ice on each even floor that’s basically self serve. There were ants all over the room but especially in the bathroom. Our TV wasn’t working and we were told that we’d get a new room more than halfway through our stay along with a $100 refund. That didn’t happen. As far as location, there was a small strip that was 5 mins walking distance. There were bars and food. Any other touristy areas such as south beach or wynwood were like a 30/35 min drive from the hotel. Totally my fault for not doing enough research on what was around in the area. Needless to say I’d never stay here again.