Our 27th floor condo was beautiful! The views were amazing. We had a blast watching sunsets on this balcony. However, upon arrival check in was a tedious process. The staff was very rude and weren’t so informing on our process of getting to our condo. We were also locked out which caused us to go to the lobby and ask for a key. However, was told on our very last night that we could use a private elevator that we weren’t informed on in the check in process. As previously stated, the condo was beautiful! Thank you for your time!!