If I couldn’t check in early because of cleaning only to find bodily fluids on the bed sheets and toe nail clippings on the patio then cleaning needs to be doubled checked by a supervisor.
Clear instructions of where the actual entrance is at and how to properly check in on the app.
Sonder’s was quick to send cleaning crew and they did a great job of replacing my all bed sheets and cleaning the patio. I was also compensated for the inconvenience after I called to follow up. Unfortunately the view was to the train tracks and they were repairing the rails at night.