We've debated whether or not to leave this review, however were encouraged by AirBNB support to leave one based on the claim we were forced to pursue with video/picture details of issues. First, location and pool area is perfect. Wheel chair accessible which was much appreciated. The woman who cleaned the home was sweet and thorough. Upon arrival the house looked exactly as posted. However, that evening things changed. Initially the host was responsive, but as issues mounted communication proved impossible. So renter beware, the plumbing and drainage in the primary suite side of the house is problematic (sewage backup, drainage issues, unusable sink/toilet). Appliances are generally broken or not working optimally. Issue with at least one door which the technician told us has been going on for a while, won't lock. He tried for 5 hours, issues were not solved. Very disappointed with the property and host's response to our picture evidence was dismissive.