When my boyfriend and I arrived the BnB was NOT clean. Bed was not made up and it had Old bed sheets and trash in bathroom like someone had just left before we got there... We left to go visit friends I Messaged Hector and he came over to my friends house in about 15 mins to get the Key and clean the room.... He left us a complementary bottle of Wine after the incident which was great.. Other than that everything was Good and my stay was Wonderful.... It would’ve gotten a 5 star but I think First Impression counts &’ We wasn’t impressed in the way the room was left.