We paid for our room ahead of time ..
the room above ( which we didn’t get )
with the wrapped around windows.. wrapped around balcony etc..
( and 2 days before our trip they switched it without telling us )…
I have all the screenshots of me going back and forth asking so many questions because every time they answered my question they must’ve thought I was 2 years old.. and thought I wouldn’t know everything seemed like an excuse .. every answer wasn’t making sense… so I was proving to them I was very aware of that. idk if this happened because we’re young.. Anywho we get there .. & the man at the front desk gave us a complete different reason why our room was switched..we were told “ THEY GAVE IT AWAY! & let someone else book it “ & that they don’t handle switches there so he didn’t know ..
I knew the people on the Airbnb app answers was off because they couldn’t even give a forward answered and when they did it didn’t make sense then they didn’t even answer some of my questions when I was on there proving them wrong..
so we get there & it’s not a upgrade..
like we were told .. it was not “ more “ spacious than the original at all.. I looked at the square ft of both rooms on their website and our original room we chose had more square ft..
BUT now it comes to checkout.. so they say
“ ask 24 hrs before checkout “ for a later checkout. We go down there in the lobby to use WiFi yesterday and there was a Caucasian man in front of us who asked if he could checkout tomorrow at 2pm .. the lady at the front desk told him .. “ okay no problem “
…. So we ask can we request our checkout time to be 2pm cause our flight isn’t until almost 9pm she bluntly looked my boyfriend in his face and said “ Unfortunately, we can not offer any later checkout time than 11am “ .. like we didn’t just hear what she told the guy in front of us.. I would hate to make this an racism matter but we were also looked at very funny for many days like we didn’t belong there.. especially at their personal restaurant & rooftop bar that they have ..
which the rooftop bar was only opened up once out of the whole week we were there. But it rained a lot so that’s understandable..
lastly .. not to mention the dried up blood on their sheets.. & black spots all over their towels
( which I have pictures of ) .. the patio had trash on it & their rags smelled like mildew … we honestly got the vibe that they didn’t care in there & that everything was done “ lazy “ .. & for this to be my boyfriend and I first flight, first trip ever together I do wish we would’ve booked somewhere else. Kinda ruined our experience. Amazing restaurants, amazing view but that’s all I can really say about that.