Had an issue with the air conditioner. I txt her at 12:00 in the morning. She quickly responded, and stopped by to look at it. Unfortunately it could not be corrected, but way extended our checkout time to makeup for the A/C issue. Rebecca was very kind, and a gracious hostess. The location is also awesome. A very short walk to the beach. We we are in the area, this will be our first choice for sure!