We rented for most of January,2023 and Matt contacted us after we settled in to assure everything was working and we were happy. We told him that he knives were dull ( we love to cook!). Matt ordered a brand new knives set from Amazon which arrived at our door the following morning.
Matt’s service was really fantastic!
The hot tub heater was the only negative. It was finicky and most often didn’t heat to the proper temperature. Matt acknowledged the same and was going to work on an improvement
Finally, we had a package arrive after we departed. Matt went to the house, retrieved it and mailed the package to us. Now that’s service!
I would highly recommend this house and would recommend Matt highly as well.