Booking process, pre-arrival contact and pre-information from host was all very good. On arrival day our inbound flight was delayed but our hosts representative waited for us, so no problem.
We were very happy with apartment on 14th floor. Spacious, clean, well-equipped with plenty of towels, kitchen equipment and beach chairs. Good TV system with Netflix and other apps. V comfy main bed. Our adult son used the sofa bed for a couple nights and said that was also comfy.
This apartment (14T) faces the parking lot not the ocean but this means it benefits from evening sunshine on the balcony and some limited views of the intracoastal. There was some noise from the road while on the balcony but not intrusive & not a problem for us.
The pool area is family-friendly, clean and well managed by the helpful attendants. We always found available sun beds and umbrellas no problem.
There’s no pool bar though, so no place to buy drinks or snacks poolside.
From the pool area there is direct access to beach which is not too wide but is sandy and clean and has lifeguards on duty. Water sports rental available just a few yards away.

The Tides has no restaurant and only has a small mini mart/cafe which is the only part of Tides that we found disappointing. It had very minimal basic supplies, OK for picking up milk or juice but otherwise it’s pretty limited.
They offer pizza, coffee and a few other snacks but those we tried were not great and the store staff who served us were slow and disinterested. So after first day we didn’t bother.
There’s a nice Argentinian cafe right across the street and a mall with plenty of stores just a short drive across the bridge. You can walk to the nearest store (Walmart) in less than 10 minutes.
Overall we had a really good stay and we have no hesitation in recommending Jose our host and also recommending this apartment at The Tides resort. We would stay here again.