My fiancé didn’t want to write a review because she had spoken with Catherine about our experience. I expected to hear something back, no avail. I myself was looking forward to the backyard experience. The back yard was terrible. The pool was dirty. We cleaned before we could enjoy ourselves. No one has kept that yard for a long time. The pool was filled to the Max and no one had any idea the depths of the pool. The balls were flat for the kids to play with. There was poop all alongside the pool. Just bad. The inside my fiancé had a problem with bc the floors hadn’t been swept, the air doesn’t get extremely cold and they only want you to keep it at 75, but we were all hot and uncomfortable at that temperature. There’s a bad ant problem. The first night one of the kids must have left a single French fry on the counter and we came back to it 10,000 ants covering it. The ants run the kitchen. We wore shoes the entire time because they are all over the floor. We didn’t want to cook in the kitchen which meant spending more money out than we planned. I don’t think detergent is used to wash the towels bc they were stained so we bought and left some, hopefully it will be used. I could go on and on. We gave these complaints to Catherine. She said she would be in touch and it’s been several days. I didn’t like how my lady was handled when she asked questions. So our recommendation: it’s a nice home, needs better house and grounds keeping. Wouldn’t stay again or recommend. If you do decide to stay take your own everything...including tissue bc that was the worst, the girls complained and I had to make a Walmart trip for that. Bug spray and there’s an abundance of lizards in the yard