Gigi was very responsive. The unit was perfectly clean, functional and convenient. Everything is close by (restaurants, groceries, beach). The only issue we had was the bed was overly soft and concave. Not a big deal if it’s one person (and you like soft beds) but if there’s two, then you both tend to get drawn into the middle. So we didn’t have great sleeps. Besides that, it was a good unit. If it had a new bed, we would be happy to return.