We had a friends/fam group trip and the host was gracious to allow a party of 14 to stay. We didn’t think it was an issue considering 12 beds were advertised.
There was a glitch with Airbnb system where it canceled my reservation after I had made the first payment installment. It was a fiasco trying to work with Airbnb and the host, who demonstrated some recalcitrance with finding a mutually beneficial solution. I guess the host was afraid we would have canceled which would have left her property unreserved for the duration of our trip. I caution against assuming the worst of people and allowing that to cloud your ability to meet people in the middle when finding a solution to issues. We ended up with a solution (I had suggested early on in the issue), and resumed the reservation as planned.
Tisha was amazing and very communicative. There were a few things around the house that had experienced some wear and tear, but nothing truly detrimental to the trip. My main thing was to let Tisha know immediately so that we didn’t get charged for something that we didn’t do.
The house did well with supporting our large group and overall we all had a great time. My 4 star rating was purely based on the the hosts willingness to help us out with finding a fair resolution when the glitch took place.