Peter is very quick to reply to questions or inquiries. When we arrived at check-in (3pm), the cleaners were still onsite and while Peter did his best to look into the issue, we had to wait over an hour after the listed check-in time before entering the house and I did not receive any compensation for this time. The house is accurately represented and the pool is lovely but, because it is so close to the freeway, there is quite a bit of freeway noise when in the backyard. Inside, with the windows closed, the noise is not an issue. I think this home is a good value but I found it to be quite a drive to get to Miami Beach, Little Havana or the Miami Zoo. Next time, I may pay a little more to be closer to the action.