Pool, deck, oven, etc., had cleanliness issues. Beds and showers were clean.
Our children swam when we arrived on a Friday (April 19th, 2019). They lost goggles and toys in the pool. These toys could not be found as the water was a merky gray. The debris on the pool surface was disgusting, and unusable. We have pictures of us standing in the gray water and you are unable to see our bodies beneath the water, as it was a solid colour of gray. Taylor kept arguing that "their professional pool people stated the water was safe." I contacted numerous pool companies who stated you should not swim in grey "milk like" water. One can also google this issue and obtain the same information . Taylor diagreed and thought it was ok. On April 25th i spoke directly with the pool company after Taylor insisted they convince me it was fine for the children. At that time i became upset and told the gentleman i would be bringing in a pool company the next day. That when i did i would post on social media the horrible condition and results of their assessment. Just like a "miracle" the pool was clearer the next day. This was our wedding week that was suppose to be relaxing. Having a rental without a pool severely impacted our week. This house does not present as advertised. I would gladly provide pictures, and videos, to support the issues we encountered. We should have been reimbursed for part of our stay. The other issues in the house became secondary and we stopped relaying them to Taylor....as there were just too many.
There was a lack of outdoor seating, broken furniture, old furniture, broken pull out beds, lack of dishes for large group (mugs, wine glasses, etc), no kettle, no dishclothes, etc., etc., etc. The outside door in the garage bedroom has large open seams around the door. Each day we would get cockroaches and insects in that room. The light shines completely around the door . Again, i have pictures to show the accuracy of this.
I have had fifteen rentals in Florida to date. This is my first that impacted the joy of our vacation. My hope is Taylor deals with the issues so that future renters do not have the same experiences.