This was my first AirBnB experience. And it was wonderful! I arrived in Miami later than expected due to a delayed flight. I checked Priceline for hotels and on a whim decided to also check AirBnB. I saw Kevin's ad and the property looked like just what I needed to both unwind and get some work done. Kevin was set up for instant booking so after reading the reviews I decided to make the reservation. The process was seamless. Kevin sent me very specific details on the property and what to do when I arrived.

When I entered the property, at first I thought there may have been an issue that someone else was already here. There were some personal items around and the bed was not made. I contacted Kevin and he immediately sent over the cleaning service, they arrived in 10-15 minutes. And when they left the space was immaculate. This is in no way a negative comment. It is more of a testament too how quickly Kevin responded to my message. He also offered to either buy me dinner for the "inconvenience", which I didn't really perceive it was an issue. And still at his insistence he refunded a portion of my money to compensate which I greatly appreciated.

Kevin had everything laid out to help me in knowing where everything was, a very detailed "hand book" detailing everything I needed to know.

This was a top notch experience and I will definitely return.

Thank you for everything Kevin.