The house was as advertised. The pool area was great and it was nice to have plenty of full bathrooms for the group. The neighborhood felt safe and like a convenient location.
Kim was a quick responder but we checked in with no wifi and never had any for the remainder of our stay. Although this was an Xfinity problem, not Kim's, it meant that any work, downloads, streaming etc. was impossible. She did give us a small break on the price after the issues but I felt like I had to be proactive to let her know it remained out, I had multiple calls and texts from Xfinity on my vacation and nothing was ever resolved or checked in on after the first morning. It seems like an oversight to not check that the home is fully ready for a group check in day of or day before, in my opinion.
It felt like there were some missing thoughtful touches compared to other Airbnbs.
Overall, it was a nice house but I was pretty disappointed in the experience.