There were two hosts that responded Marcos/Lujuan I will only be referencing Marcos since this is the listed host.
While it pains me to rate this unit less than 5 stars I will be rating it 3 stars. The unit delivers, the host did not. I encourage you to find a unit with another Airbnb host at costa Hollywood. The problem occurred when we opened the combo washer/dryer unit after arriving. Unbeknownst to us it was filled with water from cleaning(?) and flooded the kitchen area immediately. We quickly shut the door and it was still half filled with water. We slipped and almost fell multiple times. I contacted Marcos. I was told use “use a towel to dry the floor” and “Use the drying clothes to dry it, today it is impossible to approach him, the cleaning people retired.” He also said I spilled the water and I was the one with the problem. Airbnb notified me he would be coming to clean up, I said I was satisfied with that. We left the unit. When we returned to the unit we found he had only delivered a dry mop and rags for us to clean up. Marcos said I misunderstood and that he would not be cleaning. This is a synopsis not every detail.
My hope is that he is motivated and not angered by this review. This is an opportunity for Marcos to become a much better host.
We are currently working with Airbnb towards an amicable resolution and I am hopeful for a better response from him.
The unit would benefit from kitchen
under cabinet lighting.
Directions for washer/dryer, oven and stove would be useful.
There is plenty of storage!