Terrible experience.
We sent an email to the host two weeks before the check in day requesting some info but never replied. Our day of check in we called her phone hours before our 3pm check in and She sent auto reply of “can I call you later?”, so we asked for the door code but she never replied. We tried again at 3:40 pm to get the door code and our call was again denied with the auto reply of “Can I call you later”. She never replied. We had to call Airbnb customer service and they told us they will try to contact her and if she doesn’t reply in an hour they will call us back. So about 6 pm we got the call back. They couldn’t contact the host either. we ended up finally getting to a place to rest after our long flight at 7 pm.
To make matters worse. This host tried to charge us $500 for not showing up!
This host almost ruined our well planned out trip. Don’t waste your time - book with another host