Instructions on entering the house were easy and convenient. When we arrived past the allowed time to check in, due to us running behind. We entered the house and the house was not ready for us. The housekeeper didn't speak English so we called our host. He made it sound like it would be done soon. we arrived after 5 and left the house about 5:30. We went to dinner and arrive back at the house around 8:30ish.. House was better. We felt like perhaps it was rushed as we felt like the bathroom rugs weren't cleaned. There were no hand towels or rags anywhere in the house. We found 1 rag and used it to wash dishes. There was no dish soap or tabs for dishwasher, no dry towels. We received no information letting us know we needed to bring those supplies. The kitchen needs mixing bowls, measuring cups, measuring spoons. There were no extra garbage bags. The host finally told us where to find bags. patio furniture was broke.