The Stay Sol staff is responsive and the place is tidy with a really nice view. The experience, however, was marred in many ways beginning with not having any hot water in the shower for the 5 days of our stay, finding our door open with a bolt lock upon returning from running errands (fortunately nothing was taken, but it was very disconcerting to see that our door was open upon our return), and not being able to really enjoy the amenties (poolside) because it was constantly crowded or because the staff was rude and offensive (beach staff). I have directly shared my grievances with the Stay Sol staff and hope some of these concerns are addressed.