Overall I loved the house and would rent it again. It’s spacious, has great view, there’s more than enough room for a large family, and the property manager was prompt in replying to messages. However, a few minor issues need to be addressed for it to live up to its potential.
However, there are a few issues that caused a headache to our party.
1. Issues with pool heating - I requested that the pool be heated when I booked the house 2 weeks in advance of our trip. I sent a follow up email a few days before check-in confirming that the pool would be heated upon arrival and was told that it would be. However, the pool was not heated and I was notified that I had to order pool heating through a link. This link should have been sent to me when I first inquired about pool heating.
2. The hosts request that guests wash towels upon check-out. However, with a $450 cleaning fee, a 10am checkout, and with no laundry soap provided, this shouldn’t be requested of guests.
3. There was an issue with the plumbing in 2 of the downstairs bathrooms. The hosts immediately provided assistance, but it took 3 days to rectify the issue. So for 3 days, my guests had to wait an average of 30mins for water to drain in between showers. Some type of compensation should have been provided.
4. The bottom rim of the shower glass in the master bathroom needs to be replaced as it is quite icky.
5. There was also intermittent connectivity issues with the tv in the living room.
However, even with those issues, the house is still great and I will rent again if I ever visit the area in the future. Also, bring mosquito repellent!