First off thank you Enrico for trying to take care of the issues that came up. I would say they need a new cleaning company. We had to spend a lot of time cleaning floors, tables exc. Other then that this place is amazing (not the most up to date furnishing but still good) The view was worth every penny and the resort has amazing amenities. The staff was super nice and helpful. Enrico is awesome to work with. We will book with him again. Another benefit was being high in the hotel. It avoided the elevator issues as well! Over all we’d tell our friends and family to stay here.