Room was as expected based on pictures for the most part. Expect a fee for every little thing. Although the place was very clean, there was a massive hole in the shower not accounted for in the rate. They also refused to provide any washcloths and said that isn’t included when they listed towels as an amenity. Zero follow up from service reps as you’re picked up and dropped off to a different rep with each conversation. Next time I’ll spend the extra few dollars for better service