Cons: Arrived at 4pm check-in. Could not go inside because the cleaners were still cleaning. I contacted David to ask when could I enter the house. Was not able to enter the home until 4:37. As I was entering the house, a man approached me saying that he is showing the property for the owners. I was like no sir, I have booked this space. I called David at One Stay again to find out what is going on. The (man) realtor refused to leave saying that he was authorized to be there. He proceeded to do a virtual tour. This was frightening! The day of check-out- the shower knob flew off in the hallway bathroom, we could not put the knob back on because the water pressure was strong. Then, the water in the master shower would not come on. The water in the kitchen would not come on.
Con: Landscaping/grass is not maintained.
Pros: Contacted David, he had someone there to fix the water issue within 30 minutes. He was very responsive. The house was clean and the house is nicely decorated.