although I got a similar room to the one that I rented I did not get the room that was posted in the photos. I also had to go into the office of the hotel in order to speak to someone as I did not get replies to the app. The room was sparkling clean had everything listed and a few awesome touches with toiletries. I was told I would not be allowed to check in until 4 although the ad listed a check in at 12. They did accommodate the 12 check in. Who was clean the grounds for clean staff was friendly