I messaged Bram to see if we could check in early, he said we were able to come around 2pm instead of 4pm and use the pool and keep out of the cleaners way. We also needed some help finding a grocery store and Bram was quick to respond with help. It took longer then expected to get groceries etc so we ended up arriving at 4pm met the cleaners and she gave me a tour of the place. Bram offered to stop by the house if we had any questions but we all had a long day and just wanted to eat and relax. Every time I messaged Bram with any questions he was very quick to respond. The ping pong table was broken from the previous renter but that wasn't a big deal to us. We really enjoyed the pool! Bram offered us a late check out which we really appreciated. Looking forward to making this an annual trip with our family of 16!