This was the worst experience I’ve ever had with Airbnb. The AC broke, there was only HOT water, the bed was broken, no pillow cases and there were zero expected amenities. We contacted the host the first day and advised of the broken bed and pillow cases and they blanked the lack of resolution due to the maintenance at the hotel/condo and the many other requests that were happening at the hotel. After 3 nights the AC went out and by 9:30 am our room was reaching 80 degrees. We left early and then found due to the lack or response from both the host and Airbnb, we still were required to pay the resort and the valet fee for our entire stay. We only received 20% of the Airbnb night rate discount for the entire situation and lost well over $1000. Horrible, gross, disrespectful, inconsiderate and crooks.