Sheets had stains, floor was drenched when I arrived. The front desk worker told me to open the door and let it air dry and that she couldn’t send someone to dry the floor because they aren’t allowed to use towels on the floor. She failed to tell me which room I was staying in AS WELL AS forgetting to tell me the code to unlock the room. They all are liars but that’s a whole other story of its own. Don’t expect quality, or good customer service. Or a refund. Definitely don’t ask about a refund because they will send you on a wild goose chase. Good luck.