We had an issue with the AC and the manager who let us know he was the owner at first. He came in yelling at me and my guests over the AC. He was very rude and disrespectful and did not seem to show interest about fixing the AC. He claimed that we we’re over occupied and it was not true. He also let us know as soon as we got there that we we’re not able to use the grill outside unless we gave him an exact time and date. So we decided not to use it at all. In the mist of him being rude and not wanting to fix our AC we decided we we’re going to leave but I wanted a full refund. His wife came over and calmed the situation down. She was very sweet and so understanding and seemed very concerned about our issue. She gave us another option of staying and said she was able to relocate us. So we agreed. About an hour later the AC was fixed not because they called a contractor, but because my husband turned off the AC for the pipe to defrost and turned it back on an hour later. This happened on the 3rd day of our week long trip. We decided to check out a day later because the energy within the house was awkward and unwelcoming. I stayed with my husband and 4 kids and from how the “manager” made it seem.... this is not a family friendly place.