HONEST REVIEW FROM AN EXPERIENCED AIRBNB SUPERHOST
My boyfriend and I booked this Airbnb for our 6 year anniversary. We were extremely disappointed. We landed in Florida 8 hours before check-in because our flight got changed. I asked Nicolás if he could allow us to drop off our one bag and he said “no”. Our only option was to sit outside of the Airbnb with it, for 8 hours, during a thunderstorm. That’s what we did. I asked if I could use the bathroom after traveling since 1am that day and was told “No” from the house keeper and then received a nasty message from Nicolás telling me to not bother her. I ended up walking around Hollywood trying to find a bathroom.
Several amenities noted in the listing were not provided. Such as:
•Salt
•Pepper
•Oil
•Soap
•Extra Pillows and blankets
•Oven (which he has now updated in the listing)
•Hot tub (This was very important to us. Nicolás waited until after we checked in to let us know that the hot tub is not connected to a heater. This makes it a Whirlpool, not a hot tub.) Also, if you notice the caption on the photo of the hot tub it says that it is not working. I messaged Nicolás to ask if it is working and he said that is it and he forgot to take that message down. Even after I reminded him he still did not take it down.
These were mentioned as amenities which means that he should’ve provided enough for our entire stay but he did not:
•Toilet paper (We were given one used roll of toilet paper and were told it is our responsibility to purchase more)
•Paper towels
•Shampoo
There are several cameras on the property. One of which faces the bedroom window which is against Airbnb policy.
The towels were dirty, there was hair in the shower; needless to say the place was dirty.
After reading Nicolás’ other reviews I notice that he says all issues have been worked out nearly 5 minutes after they were brought to his attention. I checked out of Nicolás’ home 3 days ago and can assure you that none of the issues have been resolved in any way.