⭐️RATING 3.5⭐️
After my stay in this beautiful property I would rate it a 3.5/5.
The estate was quite delightful; it was very clean, tidy and welcoming. The pool was beautiful especially at night - when the string lights, the jacuzzi jets and the pool lights were on. It created a charming ambiance. The view from the rooftop was exquisite! I was able to see the beach from the rooftop. Which brings me to my next point, the property was truly a 3 minute walk from the beach, which is great for any sea-lovers. Unfortunately, during our stay, the weather didn't permit us to enjoy the beach as much as we wanted.
The beds were very comfortable to sleep in, and the multiple bedrooms were perfect for our large family. They also had board games available for us which was a nice touch...
The reason why I gave my experience only a 3.5/5 review, is due to the following issues.
My family and I had quite some trouble at time of check-in. Due to the fact that the check-in instructions were unclear and misleading. We eventually had to call the Help number to assist us, unfortunately that resulted us into having a late check-in time and almost missing our evening plans.
One of the main reasons why I booked this property was for the elevator, as my partner couldn't use the stairs. Sadly, we got stuck in elevator a few times because the door kept locking us in or out.
The water in every shower fluctuated between very hot, very cold and sometimes no hot water at all. Regrettably, this reason affected our experience.
Lastly, we were all very excited to use the pool until we found out that the water was quite cold and had to pay extra to have it heated.
When a listing is considered a luxury property such as this one, the attention to detail is so important for the experience. There was a few other details in which I found could have been better during my stay.
For the amount of money we spent to stay in this beautiful listing, we expected more luxury and at least for the pool heating to be included in the price.