Frank's parents are very welcoming and really care about you making sure that you are comfortable and that everything runs smoothly. My interaction was limited with his parents only because I was gone almost everyday. You get a key which allows you to enter your room with your own living quarters and to get inside at night no matter what so you don't need to be home by a certain time and the area is very safe. The rooms were very comfortable and provided the basic necessities. I highly recommend this place!!!