The floors were sticky when we arrived. The co-host, Andrea was very helpful & contacted housekeeping right away but it was kind of a pain to go through the host vs being able to contact housekeeping directly.. We did a bit of back-and-forth before we could coordinate a time for housekeeping to come when we were there to get the floors cleaned. The front door did not easily open. It needed a good shove to get in. The safe did not lock & we never got laundry detergent even tho Andrea did request housekeeping to drop some off,. There were no kitchen, rags or towels. Andrea did drop off a couple of kitchen towels. And housekeeping eventually brought us more paper towels, toilet paper, and a kitchen sponge just never got detergent. The unit is a tad outdated but nice & great space. Loved the patio - nice view. The light switches were in goofy places & no USB outlets (unless we just couldn’t find them!) the lighting was dim - I sat on the patio to do my makeup! Overall good place.