It was easy to check in and the communication was great the entire time. The only major hiccup was we got locked out one night and waited 20 minutes before we could get it resolved. The door keypad had died, after we notified the host the morning of it dying. The host responded quickly, but still a little inconvenient for a vacation. The master bathroom door was coming apart a bit, especially when closed, and we notified the host. The master mattress is also horrible and slumps in to the middle of the bed. Otherwise, the place was clean and as described. The host communicated quickly and when needed.