My family and I had been vacationing in Bimini for a few days and wanted to stay in the Ft. Lauderdale area for 2 nights before returning home to Jacksonville.
Well let’s just start by saying check in took 40 min. due to their computer being down, that process wasn’t even terrible but then we had another 20 minutes waiting for an elevator because one of them isn’t working.
We finally get into the room and it was filthy. I had to contact the owner / property manager and they sent someone about 20 min later. The cleaning crew said we had to leave for an hour.
We decided to go to a near by mall to pass the time.
When we get back to the room I will say the cleaning crew cleaned very well. The unit itself has a bad smell and scuff marks all over the walls. It’s sad because it’s a super nice condo and has so much potential. Next day we decided to hit the pool area and this is where i was just over it all. The main pool is closed due to an issue and the only pool available is tiny for the whole building. This didn’t feel like a vacation at all.
We decided to leave and request a refund because honestly this didn’t feel like vacation at all.
I sent pictures and requested a refund and no one has done a thing. The owner said it wasn’t his fault that the building was full to capacity and basically ignored everything else. He said he would zelle me one nights stay and that never happened either.
Air B & B was also useless and I’ll be booking with VRBO from now on.