Once I checked in and had a problem with the internet, I sent message to the host. It was important because I was remotely and the interruption cut off a Teams call (similar to Zoom) and the internet service continued to cut off and I was not able to do any work. I did submit a request to AirBnb for help and decided to check out and find a hotel since it was late and the host wasn’t responding.
Fast forward two days and AirBnB offered me a refund for one day. I responded asking for the full three days since there was no response from the host and I submitted a refund request + help from AirBnB.
The host has never responded about my concerns and I received no refund. Although the apartment was clean the furnishing and appliances are outdated which was in stark contrast to an AirBnB rental I has just 10minutes away (closer to the beach).