The property is perfectly located for anything near NOVA or the surrounding colleges. It is an easy drive over to Fort Lauderdale beaches. So location is a definite 5 stars. The communication via text with the company doing the management was also responsive. The beds were very comfortable. Quite honestly, at the price point of $957 for a 3 night stay it was a fail. I have travel frequently with airbnb and have consistently found very clean and well maintained properties. I requested to have a small reception (10 people max) in one of the commons areas and was told that no guests were allowed. Wish that had been clearer earlier, but just a disappointment. Next, 2 weeks before I had asked for an early check in if possible. Again, that didn't happen, but not the end of the world. Calling me to tell me check in is an hour late because the unit wasn't ready is not ok. In their defense they offered a 50$ credit for the inconvenience, which was nice. When we finally arrived to the unit, all four adults in the group agreed it was a very tired looking unit. A very tired looking unit that was poorly cleaned to boot. I have stayed in other properties that were older and in need of updating, but they were spotless. This unit was not even close. The master bath at the top right of the steps had long black hair still in the shower drain. The master bath at the top left of the stairs had the stopper completely missing from the sink. (they offered to put in a work order) The contractor grade shag carpet was well worn and pretty gross. If you walked on it with white socks, they immediately turned dirty grey with hair hanging on to them. In bare feet it just felt icky. The blinds by the kitchen table did not raise right, but we did get a text that said a work order was in for that problem. I am not sure if they did not mop the tile floor or if maybe the water was dirty when they did, but the tile was very average clean. We only had 4 towels for 4 adults, which really did not register until we came back from the beach on Saturday and I went to throw our suits in the washer on rinse cycle. Imagine my surprise when I lifted the washer lid to find dirty towels from the previous guest still in the washer and beach towels in the dryer. When I asked for new towels and someone to take the dirty towels away I was told housekeeping had gone for the day. This was at 4 on Saturday. Finally, at 4:40 on Sunday afternoon, they brought towels in a garbage bag but did not take the other ones away. In Florida heat and humidity, towels do not dry very well between uses. Unfortunately on Sunday morning, we all had to get ready for a ceremony with damp towels that had been in use since Friday. None of this is end of the world type stuff, but it CERTAINLY IS NOT the norm of properties that airbnb usually have. I absolutely will not stay in another property hosted by Kasa at this complex or any other complex for that matter that they manage.