At one point I asked for wash cloths (because there was only one) and for help with ants. One representative told me that they would have someone bring some over and have someone come in to take care of ants. My friend slept on the couch. No one came. The next day another representative informed me that washcloths were not something that the airbnb provides. Odd because there was one and also not cool that the first rep didn't tell me. On the last day a representative said she would bring someone by to take care of the ants and by that point everyone was over it and said don't worry about it. It seems like they try their best to be communicative but miss the mark following through. Also, the AC stopped working at one point in the last day. There seems to be some inconsistencies with how the AC unit is set up because some parts of the home were hot, and some were cold. The place is pretty hot with all of the nice big windows and I’m thinking that the windows were bringing the sun in and causing the home to be hot. I’m not sure but we were hot lol . The handy man wasn't available for over an hour and I was instructed to do all this troubleshooting. We finally left the home to get out of the heat in hopes that when the sun went down it would be cooler.
Towels were dirty. Ants were in the room. other bugs/reptiles were understandable given the location, but black sugar ants are not okay. The place was still pretty accurate, and it was a cute place. towels were dirty and so were the pillows. There was make up and hair on them. Now with all of this being said, the place is nice, the location is RIGHT by the beach...we literally walked there. The place just needs to be a bit cleaner; the communication needs to be better during the actual stay, and they should spray for bugs like ants before guests arrive. I'm just being honest. The place was nice and a good value but there is some room for improvements.