We were very disappointed in this property, anywhere we go we always inspect for mold or bugs before we unpack or stay anywhere. Upon arrival we lifted up the bed to see that there was a bug crawling under the mattress. The fold out couch had sheets on it still filled with stains and crumbs the ac unit was filled with mold, the front door and back door looked like they have been kicked in so they don’t shut properly. We immediately tried to contact Jorge which said he would give a full refund he was terribly sorry he even offered to move us to a different unit we declined. A few minutes later his wife called me and said she would need to see the unit before giving a refund. She said that what we were saying was not true. Said we could stay in her other unit but told her no we don’t feel comfortable. She basically came off as in we were lying that she has pest people that come in and no mold. I felt very irritated at that point that Jorge’s wife called and basically said we were liars. I then sent pictures and videos to Jorge later I received a refund minus a cleaning fee that they said they couldn’t reimburse. I was just happy to get my kids and family out of there. Hopefully they can fix the issues before renting out again.