Words cannot express my gratitude for this host and how they were able to help us out in a jam. My wife and sisters were down there for vacation and had initially booked the same property through another AirBNB host. Long story short the other host's information on their page was false and left my party in a real jam. I booked through here, and within litteral seconds of me booking and instant messaging him asking for a phone call to bring him up to speed on all the issues we were having with the other host, he called me and went waaaaaaay above and beyond. From doubling up house keeping to get my party into the room early, to texting me pictures of the room to ensure accuracy, to even offering to go out and secure an air matress if that was desired, i can't say enough good things about this host!!!!!!!