Overall the place was really nice and we had a great time. Below is my honest review of the good and the not so good.
The Good
The unit is beautiful and huge. Private elevator is cool. Views of the intercoastal and drawbridge were awesome. The kitchen was really well appointed. Paper towels and napkins were provided and came in handy. Washer and dryer also came in very handy. There were bottles of water provided in all the rooms. Location is convenient to the beach and lots of restaurants and bars. Walmart is right across the street which also came in handy. Valet/parking staff were friendly and helpful.
The Not So Good
The unit was not as clean as we would have expected upon arrival. There was a smelly bag of trash left under the sink. The master shower smelled moldy and we ended up using the tile cleaner provided to scrub it down (after which it smelled fine the rest of the stay). All the beds had hairs of different lengths on the sheets and pillowcases. We questioned if the sheets were actually changed from the last guests. We had to wash all the sheets and remake the beds. There was only one (almost empty) box of tissue for the entire unit. We had to buy more at Walmart. There were no extra trash bags provided. There was a missing smoke detector in the main living area.
Perhaps the biggest disappointment of the stay was the fact that the AC would not turn on. This left the unit (especially the bedrooms) really stuffy and warm. Bianca was responsive when we alerted her of the issue, however, we were asked to be available for an AC tech to come at 10am Saturday morning (canceling our brunch plans) and then last minute we were told he was running behind and couldn’t come. We were asked if we could just live with the broken AC. (really?!). In an effort to be understanding we actually agreed since we do know things happen out of the owners control. We kindly requested a discounted rate in exchange for the inconvenience. Not surprisingly, our request went unanswered. On a whim, we decided to reset the breaker for the AC. That did end up working and the unit started cooling. But half of our stay was with no AC. Some acknowledgment of this inconvenience and compensation from the owner would have been nice.