Taylor was very responsive and helpful. The house was extremely clean and same as the pictures shown. The yard is absolutely breathtaking and the location is great/close to almost anything one could think of. The only critique is that the plumbing for ALL the toilets did not work/broke (not due to our fault) for half of our stay and although Taylor was responsive and tried to help, there was no solution and basically we could not use the bathrooms for half of our stay. This was extremely difficult and uncomfortable. He did not offer any compensation and many of the guests could not pee or poop and had to hold it in or travel farther than necessary to find relief. Also, none of the television/cable channels worked and the WiFi was spotty with frequent disconnections. Otherwise, living at this home was a pleasant experience.