Marcela was a gracious host with a clean, oceanview apartment on S Ocean Drive. In appreciation for adjusting the price to accommodate our last minute plans, this stay rates 4 stars. This rental does not receive a Great rating for not mentioning that there would be an additional charge to arrive for check in after 8pm, a walk-through of the unit and strictly enforced rules of the building. We mistakenly used the passenger elevator while carrying a beach umbrella. Security promptly informed us that we should have taken the service elevator while carrying any items other than our person. Most of all disappointing and especially alarming at a time of a pandemic was the absence of HOT water for our entire stay. We were told that it was a maintenance matter with the entire building, but that was little consolation when desiring to get cleaned up from the day's activities. Marcela did offer reimbursement of one night for the inconvenience, but it remains a ding in our attempted week of escape from reality.