Kyla and Jonas were very prompt to respond and went out of their way during the check in process. We had a small miscommunication about the boats location and we found the description to be confusing. I see that they have revised the wording so I hope that helps moving forward and eleveates any issues for future guests.
This is a great option for anyone looking for "something different" but make sure you temper your expectations before committing. I see they have also made revisions to their description regarding guests expectations so hopefully this will help moving forward.