The host communication with check in process is not handled well. The hyde beach representative was not notified of our arrival and the room was not clean at 4:30pm. We arrived to our half clean room after the host and resort staff communicated for almost one hour. I was unhappy with the overall checkin process and the cleanliness of the rooms. Definitely suggest booking through Hyde beach house directly and not through this host. Check the other reviews and see that the cleanliness and checkin process is an issue. Awesome service received from the Hyde beach house staff, great location, amenities and loved the spacious rooms.