I booked this to stay after returning from a cruise, got off the ship at 9 am, check in here isn’t until 4, we called to see if we could wait by the pool and we’re told we could “until our room was ready” and I assumed would be before 4-which was fine/reasonable. After a few hours of sitting I kindly asked the property manager if I could use the bathroom in our room as she was finishing up her cleaning, she rudely said she couldn’t allow us into the room and told me to walk down the street to find a bathroom, and then said to me “so you’re just going to sit her until 4?” I told her I had no where else to go and she gave me an attitude. Our family couldn’t get on their flight so they joined us until they could. She was unpleasant and kicked them out due to “insurance reasons” - this all happened to another couple and they left as we did. They were rude and unaccommodating. Don’t waste your money. Stay somewhere where they take hospitality seriously.