This location is amazing, a lovely view from the balcony and a beautiful room. The bar has a fun atmosphere at night, and the pool deck and surrounding views are breathtaking!
A surprise at check in was having to pay a deposit on the room. Since it was an AirBNB, I didn’t realize I would have to have a large chunk of money available at check in. I expected the resort fee as it stated in the listing, but not an additional deposit. We met a representative from Key1 to check in, but it felt like somethings were not clearly communicated. We did not have any communication for check out from Key1. Check out went smoothly.
A very expensive location, hard to find multiple places to eat/drink within a budget. Only room service for breakfast, in case you’re looking to splurge. I think because of the continuing pandemic, things were closed earlier than expected, especially on a Wednesday and Thursday. You have to make a reservation to eat at the hotel restaurant, Takato. Cornucopia was a nice option through out the day for meals, treats, snacks, and drinks. The pastry and coffees are delicious!!
Would recommend planning to stock the fridge/pantry with snacks! The dishes and silverware and appliances were a nice option to have available, especially since we had a longer stay. Gives you some more options with carry out.
The hotel staff were very helpful. Our sheets had a machine-like looking stain on them, they came up immediately and changed them. Otherwise the room was very clean! The computer door lock stopped working suddenly during our stay, and they fixed it quickly.
The resort fee covers two chairs, towels, and umbrella right on the beach across the street of the hotel. A very lovely spot to relax! Getting there early was to our advantage, but through the day we could see spots were still open.
Overall we enjoyed our stay!