I booked this place for 2 weeks and instead spent only 3 nights. When we arrived, we had to immediately air out the house bc it smelled like a combination of dirty mop, fried/ chicken grease, and strong air fresheners. There were also used masks hanging on the back of door handles and inside a vase from previous guests. (Airbnb and the Hosts claim they are part of the “Enhanced Clean”) Traveling with my husband, toddler and infant, I had no choice but to have all of us sleep in the master since we couldn’t make use of the other rooms. The room by the pool had a terrible stench, the blue room has a noisy ac unit in the closet behind the curtains, the outdated yellow room was covered in dust and all the drawers of the dressers hadn’t been dusted as there were also hairs from previous guests. The bathroom had dust too and the last bath had heavy soap scum. The dining chairs had loose arms and legs and my husband who Weighs 157 lbs. fell right through a lounge chair. There were loose pavers by the entrance of the pool and patio doors which my son tripped over. The pool had a layer or grease on it and sand in it. The rugs were dirty and I went looking for a vacuum to clean it myself but only found a convertible handheld one which had mold in it. The pillows are about an inch or so thick.... basically non existent. If I could upload the photos of all these things as proof I would. I tried to make the best of a terrible situation but we just couldn’t tolerate the conditions and had no choice but to leave. I then contacted Airbnb and the host asking for a refund. The hosts seemed like nice people while messaging but they also sounded nice when they flat out told me I could leave but they won’t issue me refund. The hosts also said I should have reached out to them first and that the smells and issues with the pool and broken lounge chairs are considered normal. But when they charge someone a cleaning fee, you expect the hosts to have the place actually cleaned before the next guests arrival... so why should I have contacted them 1st? The job should be done right from the beginning. Especially during the Covid pandemic. (Which is why I rented a house instead of the hotel while traveling with the family). I then had to prove my case with photos and continue conversing with Airbnb directly and a few days later they offered me a 50% refund. I will look into more options but to still have kept the money they did is unreasonable, especially when I had to go and spend more money at a hotel for the remainder of our trip. It was completely unsafe and inconvenient to clean a house I rented the first 2 days, spend a 3rd day repacking and looking for another location, and then every other day dealing with Airbnb for my refund. I do not recommend this place and it’s a shame bc I looked forward to this vacation with my family and instead it was a disappointment and our hard earned money was basically stolen. It will not be kept in good faith. I’m sure The hosts will post a response, but nothing here in my review is a lie, otherwise I would not have received a refund (of sorts) from Airbnb.