Hosts Beverly and Dennis (building manager) are very responsive and helpful. The only 2 downsides to consider if staying here is that the beach is technically 2 blocks away but they are long blocks. You have to cross a very busy street, so we couldn't reasonably walk and carry beach stuff with our 3 kids ages 2-9. It costs around $2.50/hr to park closer to the beach. The other is that the shower doesn't regulate temperature very well and you'll need to keep adjusting it plus the drain never drained properly. There are many more positives however including a very clean pool, nice little courtyard (where my children enjoyed hunting little lizards), comfortable beds, a full kitchen, a balcony which faces a canal, nice size beach towels and high efficiency laundry machines you can use for free when the cleaning crew isn't. You just have to get your own laundry soap. There's also toys and games and pool/beach toys for use if needed. There are many restaurants and stores close by. This place is in a quiet and safe neighborhood and we would absolutely stay here again.