Very hostile! There is no privacy! They have surveillance cameras inside the unit. I would not be surpised if she has one hidden in the bedroom. She left an aweful review on my mother's Airbnb profile saying that I am a "Video Game Junkie"! That should tell you a lot about her demeanor. FYI: I had helped her take out trash during my stay. And it was not a free stay. I hope this review answer your concerns whether booking your stay at Ernst & Lisa's rental.