Very disappointed with the communication between our host and Airbnb during our stay. Before arriving, we communicated with Andrea asking if we could check in early to which she said yes. When we arrived to the motel on check in day, we had waited a long time without hearing anything from Andrea/Airbnb about the code to check in. We called Airbnb, to which they told us our room number, and our room would be ready when it was done being cleaned. We spoke with a member of the cleaning service who was the most helpful of anyone we spoke with all day. She informed us guests had actually been moved to our room due to electrical problems in their room, and they were supposed to remain in OUR room for the entirety of our trip! When we called Airbnb they didn’t know what to do so we basically took it upon ourselves to figure out the situation, and waited for several hours to be moved into our room in the heat, and received no help from our host during this time.