Host was extremely accessible to answer all of our questions during the stay. The check in process was super easy and the host was flexible about our check in/out times. The pool and spa was great and just as pictured. The house appeared not to be professionally cleaned. Upon arrival, we spent several hours cleaning the entire home. There was also random boxes, papers, pool toys, etc. stacked up in the corners of the sun room. Overall the property was just ok, with a little cleaning and organization, it would be a really nice place to stay.