This is a great unit and location but unfortunately the amenities were not all usable. It will be worth while to call the building (not the host) to make sure the amenities are fully operational. The main pool was closed and looked very unsightly with orange cones and yellow caution tape surrounding it. There was some accident with glass and the building had to drain the pool and then perform repairs due to structural issues. This caused the guests AND residents to use the smaller pool which was poorly maintained because it was being overused. Also, there are some elevator delays but even more so if NOT all elevators are operational. There were 3 out of 4 elevators working and this caused major wait times for guests. Often we couldn't fit in a single elevator because they were packed with people. Sometimes we waited up to 10 minutes to get an elevator car that can fit the 3 of us. Taking the stairs was not really an option if you're staying on the 22nd floor with a toddler. Again, call ahead to make sure everything the building has to offer is in tact. Regarding the unit—the primary bedroom has a mattress that sinks almost to the bottom if you're a man. It's either entirely too soft and needs to be replaced. My husband an I flipped the mattress in the hopes that it will be firmer on the other side. It was a little better but not very comfortable. If you care about your sleep. Call ahead to make sure this mattress issue has been addressed by the host.