Disappointing. I had high expectations that were not met. Place was dirty and internet didn’t work. I have a 1yr old and staying at an exceptionally clean place during this Covid times was very important to me. Yes, It looked clean at first glance but it was far from it. Dirt and sand under every couch and bed. We even found an empty plastic drink bottle under bed, used paper, even a dirty sock! The breakfast table had crumbs and one of the bathroom sinks was full of toothpaste. Needless to say I never felt comfortable at the place.
I spent 3 nights, asking for them to please solve the wifi issue because I needed to work while I was there. Gave me the run-around for 2 days until and after suggesting a full refund so I could find a new place, they offered me a partial refund for my stay which I took. They have an office that is always closed and they give you a phone number to call that no one answers. I do have to say they quickly respond to messages through Airbnb, but I even requested somebody called me and they couldn’t bother to do so.
The good: The location is great and the place has been remodeled and it’s nice (if only it was clean). Management was never rude or disrespectful but I believe they need to improve their service, I felt they just didn’t care.