We booked the room in the pictures but received another one for whatever reason. They claimed it was an upgrade because it was on a higher floor. However, it was only a 4 floor difference. Maybe they considered it an upgrade because there was an extra bed? But that’s not what we needed. The living room was way smaller and it was no longer a corner balcony which we greatly preferred. A StaySol representative wrote me back to say that it was a larger living room but there was no possible way, if we attempted to arrange the furniture how it was arranged in the picture of the original room it would have never fit. The dryer did not operate, we told maintenance and no one ever came up. No towels were in the room, had to go to the front desk twice because they were never brought. Just kept getting an excuse of being understaffed. Also the last day they must of been doing maintenance in the room on top of us because there was loud drilling above our heads all morning, which I recorded. I am extremely disappointed as this was a celebration for birthday and we paid a pretty penny to be here. Only for it to be nothing like we imagined. StaySol has stopped responding to me after my stay so I guess they no longer care because they have their money now. I would highly recommend you all going somewhere else.