We arnt completely sure if the place was cleaned and checked from the previous stayers before we arrived. There was a mattress in the double room that reeked of urine causing the sheets on the bed to smell of urine as well. Also, upon a rival, we realized the living room was very dark and that the one lamp actually didn’t have a lightbulb and the other light didn’t work. We contacted Tom about it and he responded he would be sending someone to fix it and told us he would let us know the ETA of the person coming to fix it…no one ever came. After telling him about it again 2 days later he said he would check in with the maintenance and yet still no one ever came. We also asked Tom for a later check out at 12pm, which he graciously gave us. However, he did not inform the hotel we would be checking out later so we got locked out of our room with all our belongings still inside. The hotel told us Tom knew it was his responsibility to inform the hotel about our later check out so his negligence caused us to be late to our flight. While the place was as pictured and the location was nice, we experienced many issues. Some that were never resolved.