My largest complaint is the check in process is horrible. You pay for “valet” and then told you have to park it yourself “due to covid”. You have to go between two builds for parking passes, pay for a key fab to be able to even get into the building. Which you don’t get the money back at the end of the stay. The front desk staff is rude and allowed 80% of people they knew in and out without a mask. Even though our state does not have a mask mandate. I was yelled at over and over if I didn’t have one. They want you wearing one outdoors as well. We were scolded at the pool for having a water in a tumbler while another family that obviously lives there are chips on the ledge of the pool. It was so much about the rules (they make you sign you agree to follow btw) it’s that they seem to choose who to inforce them with. Inside place, paint is peeling off walls, floors are dirty in corners, vents dusty, hair in bathroom on counters and shower wall. You are located next to zero if you plan to walk to get food rather than their eat in “cafe”. I can keep going.