This was a great apartment and location, the rooftop pool was incredible. This place used to be a hotel and still kind of is. The front desk isn’t really able to help with anything but you can contact your hosts for questions/ requests and they are very quick to respond. The room we stayed in was a conjoining room so we were able to hear the people next door very clearly (they were also very loud). We would recommend this place for location, convenience and cleanliness.