After a day of travel, we were told our room wasn’t ready and we didn’t get to check in until 7:45 pm. The room was clean and well located! We loved watching the boats go by and seeing the draw bridge operate to accommodate bigger boats! A dining room chair and toilet paper holder were broken; we reported the chair immediately to Sol because we saw it first, and Sol said he’d report the issue to maintenance. We planned to tell the maintenance man about it also when we saw him, but no one ever came. The staff on site were underwhelming; it took 20 minutes to get pool towels which were literally through a door behind the front desk. What we surmised was that the host and staff didn’t have to be quickly accommodating because the place was packed and a hot spot! The smell of pot was in the halls and on the balconies pretty regularly. The knives offered for cooking were extremely dull; a plastic knife from restaurant carry out was more effective than the knives provided. The couch was very stained and super uncomfortable. The TVs didn’t offer Netflix/Amazon Prime and the description didn’t say to bring a firestick if you wanted those options. The complimentary WiFi was horrible so that may be why streaming options weren’t provided. It was a pretty unfriendly experience all the way around. I share all these things to say that the condo is nice, but you need to plan on being completely self sufficient if you come here for a vacation.