We experienced the nightmare every airBnB guest dreads: we opened the key box for our room and there were no keys. Messaged, texted and called the host with no response. Luckily the keys for another room fit our room, so we were not stranded. During our stay, I worried constantly that guests would arrive for the blue room and need the keys. I left a note to them to contact me if they arrived. Then after we left the host contacted me to say that we had not left the keys in the lock box for the next guest. I reminded him of my contact regarding NO KEYS. THEN he messaged to let me know that the next guest in the blue room complained that the red room guest had stopped up the shower and toilet. Which I reminded him that he must be referring to the new red room guest. Because, after I removed an inch of hair from the shower drain strainer, we had not experienced any drainage issues. If there had been keys, I would be giving a good review. We had a terrible first airbnb experience.