The hosts use a separate app that was inconvenient to log into and I ended up just asking them to send me the check-in instructions directly. We had several disappointments with the property. The towels were cheap, rough, and threadbare. All of the furniture was cheap and uncomfortable. The washing machine was broken. Although the hosts were responsive in sending someone out to look at the washer, they were unable to fix it and did not return the next day as promised. The dishwasher wasn't bolted to the floor and tipped out every time it was opened. One couple ended up with cold showers one morning. One of the other bathrooms had very low/poor water flow. The kitchen wasn't adequately stocked. There weren't enough utensils for the number of guests the house can accomodate. No wine glasses. No frying pans, no pot large enough to cook pasta, just a couple of small sauce pans. The house is on a main road so the front bedrooms had quite a bit of road noise. Nothing was walkable from the house so I would recommend having a car if you're planning to stay here.