The only good-5 star back yard view! Loved every second of the breeze rolling in through the living room windows while the sun was setting. Reality of the stay 1 star. 1st the showers had no hot water. One bathroom would stay ice cold & the other would be room temp. That issue was never resolved. All 4 of us guests to share a bathroom settling for the less cold water. The sheets/bedding supplied & what the beds were made with were a soiled & stained. Fresh dirt was on the top & underneath the comforter on the sheets directly. That issue was completely ignored. The messages between me & the host seemed like automated responses & didn’t solve any issues. Other issues were black mold coming out of the air vents, showers wouldn’t drain, bugs/cobwebs. Not a single resolutions to any issue I had.
I’m never one to complain especially because I’m a host myself. $300 was refunded our of $1400 on Airbnb side and I still have yet to have a single answer from Vacasa. Poor management company.