The communication was not well at all. We had messaged host days prior asking for possible earlier check in due to our flight landing early. We heard same day we landed at 2 pm that we were unable to check in any earlier than 3 pm. The common courtesy to let us know earlier would’ve been helpful. On the last day we had asked to leave our bags in the main office due to a late flight out and not being able to stay a few hours later per host-manager responded “I’m not always here, you can leave it outside” which was not professional at all with leaving all of our luggage outside in an open area. The apartment didn’t have working light bulbs in some fixtures. It did not provide much soap, the light came on for air conditioner to check filter and did not provide cool air much at all our stay. Overall not impressed and wouldn’t staying here again.