The place was clean and well appointed for our needs except for extra linens and blankets for the person sleeping on the sofa. Did message Victoria to inquire about that and didn’t get a response. There is only one bed and the sofa. People have complained about only 2 elevators and waiting. Yes we had to wait sometimes, but it wasn’t more than a few minutes. Not a big deal. Lobby and pool area are clean. Just wish we would have known the pool area bar is currently closed. Otherwise great stay. Everyone was very friendly and the shuttle bus to the beach was a fun ride.