location was great. pool area was clean and beautiful. room was clean. however, mattess extremely soft and uncomfortable. shampoo and conditioner not provided. no change of towels provided nor sheets for our 5 day stay. we had a leak from the fridge and Arnold respond immediately but response by front desk was slow. check in time per front desk is not till 4pm, not 3pm as stated on website. we got charged the resort fee as accurately stated on the website but this doesn't include the umbrella. not sufficient coffee provided for a 5 day stay. no supplies to clean the kitchen counter or dishes. initial pool towels were supposed to be available in the room. they weren't and were told to get them the next morning at the front desk. umbrella and chairs are supposed to be available until 6pm but they start picking up at 5pm. walls extremely thin, could hear entire conversations and other noises. price is not bad if we didn't have to add the resort fee. Hollywood Beach itself and the strand were awesome.