Had a wonderful stay with my family here, but my interaction with the host was poor. There are many components to this stay, so to keep it straightforward I will break my review down into specific categories.
Communication - POOR!
No check in or check out guidelines.
Wifi? How to work the TV? What is expected at check out?
Host was angry with how we left the place and sent pictures of our pile of recyclables by the door, pictures of unmade beds, and a picture of our pile of used towels. I’m sorry but - is there somewhere we need to bring trash? Tell me and I’ll bring it there. Would you like me to make the beds? I figured the sheets were going to be removed and washed…. No?
Communication was unprofessional and rude. This situation has caused unnecessary stress.
$100 cleaning fee. $200 additional was requested. No damages. We’re not the neatest people int the world but we do try!! I kept this place well swept, cleaned the tub out before we left, wiped counters down, kept dishes clean, etc.
I have friends who clean AirBnB’s as a side job. I showed pictures and explained the situation. Both thought their response absolutely ludicrous. Honestly so much unnecessary drama.
Location - So beautiful! Great view and sound of the ocean.
Its right above the TikiBar, so it gets loud at night. We were OK with it because my kids slept through it…
Amenities - Kitchen means a microwave, hot plate, a toaster and coffee maker. It is stocked with random things other guests seem to have left. No sugar, salt, oil or anything extra. There are dish soap and sponges now that I’ve purchased and left some there. Pool is nice, but no shade and no umbrellas allowed. No hot tub.
Beach access - Easy! Loved it. Showers available to rinse sand when coming in from the beach.
Space - A little tight but we were able to fit comfortably as a family of 4. One bathroom type sink for the entire unit.
Porch space is nice! This is where we wanted to spend all our time anyway, when not down at the beach.
Overall a very nice stay, but communication after our stay has tainted the experience.
Really Bruce, I didn’t mean to anger you. I’m sorry you felt disrespected. I tried to keep the place nice. My logic was simply different, which is why I’ve suggested making solid check out guidelines. (Leaving the porch door open - I honestly though this would be nice to air the place out! Not that a bird might fly in.)