Unable to get good rest at the rental because the bedding had not been laundered and smelled like urine.
I showed Ornella photos of the large urine stain that I had washed out.
I also had to deal with large roaches that most likely crawled under the entry door which had a large gap at the ground.
There was cigarette smoke at times coming from the adjacent unit (this wasn't constant but it was annoying at times).
There is not much of a barrier between units, just drywall and doors, but thankfully the neighbors were quiet.
After first being dismissive, Ornella apologized and said she would try to address some of the problems.