As a host, Juan is superb. He is very responsive and checked in via phone and e-mail frequently to ensure we were finding things alright.

Our main challenge was the noise and I think that this was mostly due to students being on spring break (outside of our host's control, obviously).

Our kids really enjoyed the pool and the beach and the front desk staff were very helpful. The walls are a bit thin so you hear a lot but it was great to have a place to hang out after a cruise and cook your own meals.