So at first we were pleasantly surprised. Safe building. Lots of security. Great location. Clean apartment. Was surprised to be charged 20$ per person during check in, which the host said it would be refundable at the end of the stay but it wasnt. All good. We let that extra 60 bucks go. The shower wasnt the best but the host came by to help and was responsive. Everything was decent till the day of checkout. The host came in with another person and started screaming at my friends. (Granted, it was an hour past check-out but that is no reason to harass your guests) The host and her friend made us clean up the entire apartment. Every piece of paper had to be picked up off the floor. They threatened to record everything if we didnt clean the place before leaving. Now I'm not sure if this is how airbnb works, but we did pay a cleaning fee. What was the cleaning fee applied towards if we had to leave the place spotless? They also complained that we used all the towels (seriously? it was a 5 day stay with 3 people and maybe 6-7 towels total were used)
The women made one of my friends cry and only then decided to back off a little once they saw tears. This was my first airbnb experience so I'm not sure if this is considered the norm. I really dont want to leave a bad review because like I said, we were happy with the place and the responsiveness of the host. However, this experience made me not want to ever use airbnb again.