In order to get the code for the door to this Airbnb you have to create an account at their corporate website. Who needs more online accounts? Upon arrival I used the door code given through that site and it did not work. I texted the number from their site with the issue and waited several minutes for a response. This conversation continued for over 30 minutes without them being able to give me the correct code. Finally they gave me a number to call and after several more minutes that person was able to give me the correct code. The space itself was fine if a bit cold and unwelcoming. It was very clean with plenty of towels and good a/c. The bed however, was terrible. So bad, when I laid down on it, I could feel the individual springs pressing into my body. It was so firm and lumpy that I couldn’t get a good night’s sleep.