The home was a nice home and close in distance to everything that you may need however communication with the hosts was absolutely terrible, the property manager Sara had the nerve to tell me to be "grateful" for sending us the code to the Airbnb after my friends and I were stuck outside for 3 hrs after the check-in time, Airbnb was unable to reach them and so were we, that was completely unprofessional. Communication and respect are imperative when in customer service! I hope anyone else has to experience what we did.