The hosts were amazing to us and very good and fast communication! We had a mix up with our check in, they told us it was ready an hour early and we got there and the cleaners were still in there for the next almost hour but they sent us pizza that evening to make up for it! We were very appreciative of that because we had a hectic day flying in and 15 people in our house!! Place looked just like the pictures and there was plenty of space to hold our whole group! Only real complaint we had was the hot tub was dirty and smelled really bad the whole 4/5 days we were there. We were expecting it to be cleaned Wednesday & nobody ever came out. All of the kids in our group got to enjoy it (because they don’t care about dirty water lol) but none of us adults got to get in it. Other than that, we loved the house !