The place itself is wonderful and the host was very responsive. The front desk people are rude and not very helpful. Had a few issues with the room key and every time I went to the reception to get it to work they were rude. The line is long and the communication with them is terrible. However, I had a great time in the apartment and the Host was very responsive. Also the place is just like the pictures and the view is breathtaking. Over roll it was a wonderful stay.