Communication was extremely challenging from check in on. We were told we would receive notice when we could check in and were not.
The house had several cleaning problems: sand in the shower, mirrors with splatter, spare washroom not cleaned at all (dirty toilet, dirty toilet water, used soap bar, used towel, smell of mildew). Laundry room had a massive pile of dirty towels and bed linen on the floor. Toilet paper holder was ripped off the wall and just placed on the toilet.
If using the bath tub, water was luke warm for the most part and went cold after 5-10 mins. Shower head too low, even for a 5'7 female.
The lights in several areas did not work.
When we addressed the cleaning issue, we were not even compensated the full cleaning fee. The host stopped responding halfway through the stay.
We were told the house had a fenced in yard; it was only partially fenced and therefore we could not let our dog off leash outside.
There was also construction going on every day that we were not informed about, so we had to keep the blinds shut for privacy.
The host also made condescending remarks more than once in regards to us having two friends over who were vaccinated and wore masks.