I don't typically leave extremely negative reviews. And this one is not mean-spirited, it's just an attempt to help others avoid a ruined vacation or additional hassle in having to deal with a really poorly maintained and equipped unit.
We own a company that has people on the road a big part of the year, so we stay in a lot of AirBnb's all across the eastern US. Without question, this property was hands down, the worst we've ever encountered in several categories. Had it not been for us being in the middle of a very stressful project with lots of other things to pay attention to, we definitely would have requested a refund and moved. As it was, we just toughed it out and made it work. But the longer we were there, the more we noticed!
Here's a quick synopsis.
1. The place stank of stale cigarette smoke, covered up by cleaning products smell.
2. It was dirty at a severe level. The overall appearance was like a low-budget rental property whose most recent tenant moved out, and no one bothered to deep clean it before renting it again. There was grime and gunk in the corners, along the baseboard and in the shower. The walls are white, but have dirt haze around high touch surfaces and about 18" up the walls, presumably from mop splatter.
3. Bedroom light fixtures only had 1 of 3 bulbs that worked and none of the blinds fully cover the windows.
4. The kitchen was VERY POORLY EQUIPPED. There was no coffee maker or cups, no toaster, no sharp knives, no dish towels, and not even a dish washing sponge.
6. The property accommodates up to 6 occupants, but there were only 3 bath towels.
7. There was no extra bedding of any kind
8. This unit is part of a duplex, and there is a pool in the back of the property, but it is only accessible to the back unit.
9. The unit is situated near a gigantic construction site and the road is limited to one-way traffic.
10. There is nothing to speak of to do nearby. Some restaurants are within walking distance, but little else.
To their credit, the rental company was responsive when I mentioned the lack of kitchen items and offered to reimburse me for the items I needed to buy (coffeemaker, knives, etc.) And they may have made some effort to make things right, but again, I just didn't have the time to address it or move again. In my mind, none of these issues are things that any visitor should expect to deal with - especially a kitchen not stocked with the most basic of utensils and appliances, not having enough towels, and having built-up funk everywhere - especially when a 15 night stay is over $3k (The nightly rate was $159)
Maybe the owner/managers are just short-staffed and are not checking behind their cleaning and maintenance teams, or maybe they don't care. I have no idea. What I do know, is that under different circumstances, we would have never stayed here. Again, not complaining, just being honest in hopes of helping others' trips from being ruined.