I have been using Airbnb and coming to the Hollywood area for several years. In my own error, this resort, I thought, what is the Hollywood Beach resort and so I went there. Obviously there was no reservation at that resort and my frustration for about 2 1/2 hours began. I attempted to call the owner to determine the problem and there was only voicemail, and it was full! So then the escapade began with trying to locate an Airbnb person! And in a very elongated way, I eventually asked for my money back and Airbnb denied- Obviously it was going to be a very difficult time to find a space in the summer at the beach in the moment!
The major problem in this reservation was partly my confusion, the owner unavailable by phone, and the greed of airbnb!
The location issue was finally figured out by the Airbnb staff person but I was between an hour and two hours of frustration believing I had no reservation to stay anywhere on a sunny florida day!