The airbnb itself was just as pictured I have no complaints there. Me and my friend arrived around 1pm, checked in easily, left once and came back with no problem. We left again late at night to explore Fort Lauderdale and got an uber back around 2:30-3:00 AM. When we get back the keypad was dying we repeatedly typed in the same code he sent and it would not work. Every time we typed in the code it would not let us in it would just keep repeating very loudly, “Keypad is dying. Please replace batteries”, something along those lines. So we tried to contact the host via messages and he had a ring doorbell we kept ringing, no answer. I do understand that it’s late at night so he was asleep but we stayed outside for an hour trying to get ahold of him and trying to get in. We were very uncomfortable because it’s now around 4 am pitch black and we are two young women alone with our phones dying, so we had to uber to a random diner and sit there until we got ahold of him. We finally got ahold of airbnb support who then got in contact with the host. When I spoke directly to the host he was EXTREMELY rude making it seem like we just didn’t know the code or like we were inconveniencing him in a way because it was so late. He never ONCE apologized for the inconvenience, he laughed, he just kept repeating how the battery shouldn’t be dying. He finally went and changed the battery and we put in the same code we put in for hours and finally got in. I get that accidents happen but him showing no remorse and making us feel like such an inconvenience made this stay terrible. For that reason I would never book with him again.