not a great stay
we were told we could leave our bags with the cleaning crew because we were arriving early but when we showed up 45 minutes before check-in we had missed them, understandable, but then realized we were never given the code to the door (we were supposed to get it at noon for a 3pm check in)
after a couple messages requesting it we were finally sent it around 3:15p
the outside trim on the door was broken so had to be pushed back into place so the door would open to enter the unit but since it was the outside trim there was no way to fix it from inside the unit so we had to force our way out when leaving, and i mean FORCE our way out ... the people staying in the unit next to ours witnessed us having to do it and commented on how noisy it was
I reported it after the first times entering and leaving and was told it would be fixed but it never was so we had to deal with it for the three days we were there
after the first few hours the wifi became unreliable and wouldn't stay connected for more than a couple minutes at a time and the network would disappear completely for long stretches of time (there's a Comcast hotspot accessible from the room so i used that after the first day)
the walls are paper thin so our neighbors inadvertently shared some very personal conversations with us (we let them know after it became apparent just how unaware they were we could hear them) ... awkward!
the majority of my questions and messages to the property manager were answered with short, one sentence replies ... not necessarily rude but not really very helpful
overall it was not a great stay which is really unfortunate because the property itself was cute and the neighborhood was very pretty
the beds were comfortable and the water pressure in the shower was great but with all the other issues it's just not somewhere i would recommend staying