My group of 6 traveled from Wisconsin excited to stay at Colleen's place we arrived early and wanted to check in early she advised 20hr but we can get refunded if we give them 5 star ratings we get to Florida no response from host till 230pm advising door code etc we get there get dressed get food come back were in the kitchen and ROACHES started coming out of nowhere little baby ones and BIG ONES I immediately contact host the next day advising of issue his wife Colleen was very rude and was advising I wasn't telling the truth and they never had this issue I then send her video footage and pictures she was very rude the next day get husband Jonathan calls me trying to say it wasn't his wife who was being rude I then advised we wanted full refund in fact he wasn't not willing to do he advised he sent someone out there to spray unit but my group and I were at beach we gotta back attempted to cook finished meal and roaches came out again at this point we don't want to eat they started invading our personal space all in living room going upstairs etc he offered 325 back which to me still wasn't enough he zelled 200 AND ADVISED WE CANT GET OTHER 125 UNLESS WE GIVE THEM A 5 STAR RATING I SAID NO CAUSE YOUR TRYING TO BRIBE US AND WERE INCINVIENCED HE ADVISED ROACHES ARE COMING FROM UNIT 2 CAUSE THEY JUST SPRAYED UNIT 2 🙄 HE THEN ADVISED WERE LEAVINGTHE DOORS OPEN AND NEIGHBORS ARE COMPLAINING OF LOUD NOISE I ADVISED THATS NOT TRUE WE BARELY BEEN THERE WE SEEN BOTH NEIGHBORS AND THEY ADVISED THEY DONT HAVE ROACHES AND NEVER COMPLAINED COLLEEN AND JONATHAN AREN'T HONEST AND THEY TRY TO BRIBE YOU WITH MONEY TO GET 5 STAR RATING STAY AWAY FROM THEM PLACE THE HOME IS INFESTED WITH ROACHES!!!