Gloria was very accommodating during our stay. Perfect little spot with ocean view. All we really wanted was a chill vacation with and somewhere where we could wake up in the morning, sit on the balcony, and drink our coffee. Much needed few days to decompress! People in hotel were very friendly and could walk downstairs with direct beach access! Food downstairs by tiki bar also very delicious! Just what we hoped for. Gloria was very responsive and helpful. Would recommend this to friends