This is my second stay at one of Stephanie's places. First time had no issues. Quiet area, check-in was seamless and apartment was clean and matched the photos. However, this time around, communication slipped and was clearly misinterpreted when I notified her that the living room AC was not working 6 days into my stay. Initially, there was a gentlemen that was supposed to come view the AC unit, but was unable to due to scheduling conflicts, which I understood. I then asked a question in the message chat about choosing to stay in the current apartment when might someone be able to come and check out the AC or if we moved to apartment #2 next door, what compensation would we receive for the inconvenience. No response from Stephanie after that...
Airbnb Support reached out to me shortly to modify my reservation because they were told I would be checking out the following day, which I never said. Airbnb Support also was advised that Stephanie asked me to leave and that I had agreed, which was never the case. I never agreed to leave nor did my host ask me to in any form of verbal or written communication. I did not receive any more updates or communication from Stephanie regarding the AC situation after Airbnb Support contacted me. I stayed in this particular Airbnb for a total of 13 days and 7 of the latter days the AC was not working. I was simply looking for an update regarding the AC status and/or timeline and ended up receiving nothing.