When we arrived there was no toilet paper, one trash bag, no paper towels, and no shampoo we had scheduled this place for a week long stay. All of this was annoying but we just took a trip to the grocery store and got these essentials. The real issue was the sofa bed. I booked this place because it said that it could sleep 4 people, my wife and our two young children. There is a bed and a "comfy" sofa bed which would have been fine except the sofa bed is shockingly uncomfortable, it is like sleeping on a box spring without a mattress. so bad in fact that my daughter cried when we went to put her to bed. I reached out to the owner but was brushed off. The owners of this property spared every expense in setting up this unit. I would not recommend it to anyone who is planning on using more than the one bed.