There are several reasons why I’m giving this one star.
The house has a ton of rules and very strict, for any minimal infraction you will be charged $500 and cancellation without reimbursement. We sticked to the rules but found it unfair that there service was not strict when they should be given how strict they expect there guests to be.
We rented the place for 3 nights, the first night I planned to use the griller, turns out the propane tank was empty, I wrote to the renters and had an answer 4 hours later saying they would send someone the next day to check it out, they have rules you have to follow but though they expect there guests to loose money and time. I had to refill the propane tank and pay with my money. They told me they would reimburse the money I spent on the refill but they made me waste time and time is money on a rental.
After installing the propane tank we realized the griller didn’t work correctly, super low heat and there’s was no way to brig the heat any higher, it took so long for the food to be ready.
In the kitchen we found cockroaches. We brought babies with us and found it disgusting that we couldn’t leave any baby bottles on the counters or kitchen tops because of this. Some kitchen tools didn’t work like the can opener and there were several coffee cups dirty with small cockroaches inside.
On the living room couch my 4 year old nephew found a big piece of broken glass, very disappointed and scared that it could’ve turned into a dangerous situation if our one year old baby would’ve found it.
There are also ants in the rooms, on the beds, my wife got bitten by several and had a mild rash on her body.
The bedroom door that leads to the pool doesn’t work, it does not close properly so you have to sleep with the door opened.
I wouldn’t recommend this Airbnb and I wouldn’t stay here again, waste of time money and not clean at all.