Me and two friends traveled from Ohio to Florida for a mini vacation. I’ve stayed in Air bnb plenty of times. But this one by far was the WORST..The reviews were pretty good so I decided we’d stay there. The place was clean but it doesn’t sleep 3. Sleeps 2! The 3 guest slept on a broke futon. It looked like a seat from a van. It was horrible. Every time we left or came she appeared from nowhere. She came into the apt without permission while we were all sleeping she walked in. & when she walked in she started a whole conversation while we were sleep. We ignored her and she kept talking until my friend replied PISSED! That’s an absolute privacy violation for sure. We were flabbergasted. That was a no go for sure. We reported her and moved out ASAP. She harassed me over $30 and lied and said it was $58 to add a additional guest but it was actually $30. She’s a liar and creepy. Not one time in our stay did we feel safe. I’m so glad air bnb was able to get us out that apt with Ornella and get us into a more comfortable safe stay.