Home is where the heart is. If I did not share this space with my mother, husband, and brother I believe my overall experience would have been a nightmare.
Issues: Upon arrival the breezeway leading to the door was dirty and appeared to have possible feces smeared near the entry door. Upon entering the residence, I observed a white sofa and dining set that appeared dirty from use and not properly cleaning the leather. Both the sofa and dining set had been clawed to death by a cat from a previous guest. Neil response to this was due to Covid it’s been hard to get a delivery of a Sofa. Of course conversations were held with Neil but at some point I felt his intentions were not pure. I did not care for the Airbnb as I am use to staying at Intercontinental but was unable to due to rolling loud concert or a comparable hotel so I booked Airbnb. I explained I would not be leaving unless my money was refunded. He explained I needed to speak with Airbnb when I did they stated, Neil denied the refund. Further communications were had with Neil where he again suggested I could leave because he had family in town that would like to stay there. Again as previously stated this is why I felt his intentions were not pure. Why would I allow you to keep my money? I did nothing wrong I arrived to a place where some upkeep was needed and it was not to my standard of living. I am not sure where it made sense for me to leave allow you to keep my money and then let your family stay there. I felt this was very inconsiderate because he knows as well as I know he was paid. I did not mislead anyone, while I understand things happen the condition of the sofa was unacceptable. My family and I made the best of it and enjoyed each other and this is why I said Home is where the heart is. The place looks like the pictures. The outside needs some upkeep and hopefully by the time you book this place the furniture has been updated.