This property was a FALSE ADVERTISEMENT with an extremely unfair cancellation policy. The host was very rude and continuously harassed me and my guests and would not listen to us when we insisted the place would not work out for us within FIVE MINUTES of checking-in!
We paid for a “5-star gated community mansion that sleeps 21+ and comes with free rental car” as stated in the headlines. Instead, we got a 4 bedroom house that had bunk beds and air mattresses, as the property only accommodated about ten people even considering this. Part of the count for the 21 beds included the leather sofa in the living room. The host clearly used distorted, panoramic-like pictures to make the property look much bigger, and took pictures of the same room decorated differently to deceive the client. The property came with NO RENTAL CAR, which was a main selling point for us to even choose this property.
The small backyard, a majority of which was occupied by a large picnic table was filled with with garbage, cigarette butts, and muddy containers of water which attracted mosquitos and other bugs in addition to an unfavorable, dirty environment that frankly had a wretched stench.
As soon as I saw the property was less then satisfactory, I put in a cancellation request with AirBnB. Once I did that, I was directed to present the dispute to the property owner and was berated over the next several days with derogatory and bullish messages attacking my character and my age.  The hot did not cooperate with me or accept any of my several attempts to resolve the dispute. He rejected several attempts at lowering the bill by initiating a partial refund and/ or changing the length of our reservation.