Raazee is very easy to communicate with--I sent an email, one came back quite quickly. That is much appreciated. The room that I rented looks airy and indeed it is. I love the private entrance looking out onto the pool area. The bed is quite comfortable. I appreciated having a good desk in the room since I had brought work with me (papers to grade--I'm a high school teacher). The kitchen area was immaculate! And when the night got unFloridian cold, the heat went on.