We got in extremely late and when we got there the host at the front desk told us there was no reservation, I had to call the host at 4am for him to send an email that should have been sent earlier. The place overall was not very clean. There was mildew on shower walls, the floors were pretty clearly not mopped. The place overall needs a bit of work, the bathroom door kept getting stuck and the handle wouldn’t turn, the faucets leak, the TV remotes didn’t work in the bedrooms, and the door going to the balcony was really difficult to unlock. The main issue was that there were multiple roaches seen while we were there, and although Sergio sent out an exterminator it was very unnerving to have roaches around. Also, this is out of the hosts control but the pool closes at sunset, so no night swimming, and the beaches were covered in seaweed which didn’t exactly make for a pleasant beach experience as it smelled terrible.