We stayed in the same building the week prior and the Airbnb we had booked wasn’t available but we loved the view and the building so we booked this place instead and it was a huge mistake.
At check-in the host had entered the wrong date for our stay so we had to call them (international call - they’re in Colombia) to get that sorted out.
The outlets in the living room/dining room didn’t work and we asked the management company to please send someone to take a look. They promised someone would come take a look every day for 4 days before someone finally showed up on day 5.
We were there for a week and they only left us 1 toilet paper roll per bathroom and a single trash bag. They didn’t have any paper towels, detergent or hand soap in the kitchen.
The kicker was that there were towels in the drier when we came in and we folded them and put them away and got charged an extra fee for damage because apparently the towels had makeup stains on them. We are men. None of us wear makeup.