The front desk and cleaning staff was slow to check in guests. When asked for someone in management was told no one was available to speak. I wanted over two hours to get into my room. There were several guest who were experiencing the same issue with little communication from front desk staff. I had to pay $40 for parking and $50 registration fee which I asked to be waived for being inconvenienced. Was told by Ashley the supervisor she had no jurisdiction. They were not prepared for the number of guests that arrived. Also the owner Stay Sol didn't provide a phone number until I emailed them several times. Not acceptable and to charge all those extra fees to be inconvenienced is unacceptable. Customer Service is to resolve an issue, a customer experience should meet and exceed my expectations - this did not!