I previously had a horrible Airbnb experience but Ana changed all of that! Before you arrive she gets to know you personally and asks you for any requests to ensure you have the best stay possible. When you arrive she greets you by name and shows you the place. She even left us goodies in the fridge because she knew that we traveled far. The place is like a mini home with everything you might possibly need such as a microwave, toaster, stove, kitchenette, toiletries, etc. When ever I travel down to South FL again I hope she's available! Amazing hospitality!!! 10 stars!