First, they were very good at communicating. But...the building and room are nothing like the pictures. It is Not newly renovated.....maybe new paint but that is it. When we arrived there were no trash cans in the kitchen or bathroom. Took them 2 days to bring one even tho they said they would bring them right over. Only 4 towels for a 7 day stay. Cleanliness was subpar. You can tell they do not scrub or disinfect. Only sweep as the bathroom had hair from previous guests. There is no closet in the bedroom, only a rack that only holds a few items. Bedding was old. No hot water in the kitchen at all. Had to clean dishes with cold water. Coffee pot sucked. Single serve hotel style which coffee is hard to find (no Keurig). Lots of updating needs to be done. Would not stay here again.