Room was clean and the host did communicate well. Beds are comfy. Check in was definitely a process and the lobby was really busy. We checked in to the hotel at 2:30pm. It took 30 mins in line to actually get access to the pool and obtain wrist bands. So beware that the lobby was busy. Also the room is located on the 40th floor, which has a stunning view. However, elevators were a huge problem constantly waiting and stopped at every floor! So annoying. We went for a girls trip and there were tons of families with kids and teenagers. Wished there were more women and men in their 30s that stayed there.