Let me just start with this: Patrick’s home is Beautiful! The location is Outstanding! The neighborhood is quiet. The kitchen is phenomenal. Had this property had a different host, it may have been one of my top AirBnb stays yet! However, it didn’t and that really put a damper on things. I originally inquired about booking on a Friday, but due to a mechanical delay at work, I didn’t get around to actually putting my request through until Saturday. That request was approved on Sunday morning, 8:15am to be exact, for a Monday check-in of 1pm (that is what was listed on the property and agreed upon). I got an email later Sunday evening from Patrick saying that cleaners wouldn’t be showing up until noon and that checkin would now be 3pm on Monday. I explained to him the tough position that would put me in, as my 87 year old grandmother was coming to visit and would need a place to rest ASAP following her first flight in years. Patrick Informed me that there was nothing he could do, being that I booked on Saturday instead of Friday. He told me that had I booked on Friday following my original inquiry, he would’ve had more time to get cleaners in order. I asked him why he’d even approve the request if he was unsure if he’d be able to have the property cleaned on time. He was first argumentative, and then defensive, and then just outright dismissive. I went to Publix to gather cleaning materials to clean what I could on my own, with Patrick’s encouragement. Cleaners didn’t actually show up until 3:14pm. They stayed until almost 5pm. The flatscreen in the family room did not work the entire first day of our stay (a technician had to come out and fix it on Tuesday). The pool would NOT heat. Male undergarments were left (wet) in the washing machine, and the sliding door leading to the pool malfunctioned constantly. I took pictures and videos of everything. Not once did Patrick offer any type of apologies or compensation. I’ve stayed in MANY Airbnb’s and have nothing but great reviews from ALL of my hosts. Unfortunately, I didn’t have that same luck with Patrick. But I will say, that after the home was cleaned, TV was fixed, etc., my Granny and I were able to put the past behind us and have an awesome stay. She really enjoyed having a pool view from her bedroom!