This is a two sided review for Ammos and Hyde. When we arrived to the room, it was obvious that it wasn't cleaned. Dusty, dirty, a used shampoo container in bathroom, etc. Ammos responded right away to our message but the problem was they couldn't and wouldn't send someone to "clean". The following day, Ammos sent a woman with a broom and dustpan, which wasn't going to help with dusty rugs and couches, dirty counters. We bought our own supplies and spent the first night cleaning our room ourselves.The room itself is great, but it is not maintained well. Host should leave more supplies for guests to can clean up after themselves.
The Hyde resort is a mess (not Ammos fault) Elevators can take 20 minutes. There is no outside food or drinks (even a Starbucks coffee) allowed in pool area and they search your bags and confiscate even if you have children to feed. This wouldn't be so bad if they had good service and a full kitchen/bar area catering to their guests without over an hour wait