They advertise washer and dryer and there isn’t any. This was a specific Necessity for my stay I would have booked another location. I asked to check in earlier on arrival, as I was leaving way before the checkout time. I was told I couldn’t due to “cleaning”. Also I stayed what time I needed to check in prior if it couldn’t be accommodated that should’ve been disclosed prior. There were cobwebs on the light fixtures and in the showers. The floor had visible dirt. The pillows were tinged brown. Shades for the windows didn’t work. Not that you would want to look through the dirt film on them. Beds were UNCOMFORTABLE never have I stayed ANYWHERE and the beds felt like this. Lumpy dents and indentations where u previously laid. The ceiling fan in the living room didn’t turn off at all. The ceiling fan in one of the bedrooms didn’t turn on at all.
I booked this for a week. I had a surgery done. So my expectations were based solely on pictures and the listing itself. To get here and have these experiences significantly dropped the rating. My mom ended up cleaning to ensure we were “safe”. We found a broom and mop (that was dry as hay). The cleaners didn’t have mask(we drove past to see if they were there). Upon entry hours later and seeing it wasn’t really “cleaned”. I wonder how was a cleaning fee charged when there was no cleaning done. The night before I left I received a email asking if I needed anything. Seriously! I stayed 8 days it took 7 to ask if I needed anything. Wifi connection was HORRIBLE. Iron was missing but ironing boards were present. Has potential to be 4-5 stars. I just don’t like bait and switch scenarios.