Hey Erica
A few issues I would like to address.
1. The was not any overhead lighting in the main area by the hockey table which made it hard for us to have our Christmas dinner. There were only lamp no overhead lighting.
2. Kitchen table & bench were missing peg that made it u safe for us to use. It seems like someone just put the white decor pillows over the broken part so that wasn't usable either.
3. Broken glass by the main sliding glass door should've been repaired prior to your next guest arrival.
4. The Waterfall was a complete DISASTER as it came on at 7pm at night which is unacceptable considering we would like to enjoy it during the day.
5. Not enough lamps nor extensions to accommodate all bedrooms. Drawers in bedrooms wouldn't lose completely. Towels display on bed were not clean.
6. Couldn't enjoy the other amenities you marketed because all of the shrubbery & landscaping was overgrown & unkempt. Couldn't walk down the beautiful paths because all the limbs weren't manicures properly.
7. Your marketing pictures are quite deceptively as none of your outside solar lights around the pool or tiki bar lit up like your Air BnB photos suggested. Plus behind the bar isn't a safety guard/fence etc. Hammock Couldn't be used because it was in an overgrown area.
8. There was an incident with a car being parked outside of our house for several hours to where we had to call the police because it was some straggler sleep in the Ford explorer with a gun in his lap🙄. I have photos & documentation as well.
Just feel like I was tricked by the photos to be in a more unsafe less desirable area for ove $9k for the week.