The plus about this apartment is that the view is breathtaking. However, there were many not so good things about my stay:
1. The rug in with the room with two full beds were filthy.
2. The frost day we found two broken knobs on doors and reported it. Enrico said that he would let his supervisor know but nothing was done.
3. During our 3rd day, the pool was closed while we were i it and were told that someone dropped something in the pool so it would be closed for the day. The next day, we went down to the pool and it was closed again and I was given the same reason. I messaged Enrico about it and he said that we would look into me going to another pool and never got back to me.
We luckily were able to get a day pass to the pool at the Hilton not too far away. Their pool was much bigger and there was an amazing view. I had to pay for that.
4. The main microwave was not working.
5. There are only two elevators in this large building and everyone that encountered complained about the lengthy wait that we experienced while being there.
The morning of my departure, I responded to an email sent the previous evening from Enrico and asked for an extension and brought up the fact that I had all these issues and the children wanted to go to the pool before we left. He said no and demanded that we leave at 11am or else he would call security.
I have never had an experience like this before and will not return now recommend that you stay there either.