Alida responded to email, call and/or text in a very timely manner. Information about the property, directions, and what to expect are very clearly stated.
Unfortunately, because of the winter storm in Wisconsin, our flight was canceled just hours before leaving. Which resulted in our family Christmas vacation being canceled.
I reached out to Alida to explain the circumstances and to notify her, we would not be arriving that day and had to cancel. Alida personally called me about the happenings. We discussed options and were able to make accommodations best suiting both of us.
Even though we did not stay at the property, I am positive, we will book again for our next vacation.
Janet
Green Bay Wisconsin