The unit is described as new but when we entered the walls were dirty and scuffed. The mattress was covered with sand. The bathroom door didn’t work properly. The washer drier didn’t fully dry the clothes and left them with a smell. The bedroom blind was broken. The freezer was broken and filled with water. A houseman was sent out and wiped the walls and the concerns were supposed to be forwarded to management. I was never contacted again. I reached out again to request a different unit or a reimbursement, but was ignored and the houseman was sent out again. Unfortunately, this was not the home away from home getaway as I hoped for.