It was very difficult, incomplete instructions, no keys for outdoors or advertised pool yet told there was a $100 fine for missing keys, no directions or maps to pool. Not near by. Took three days to get an alarm beep (chirp) turned off which interrupted sleep. Expectation I would stay and wait for the service man to come. No mention that if I left for the evening and did not take clicker, I couldn't get back into the gated community. Half eaten food left in the refrigerator no amenities like soap or shampoo. Would not go here again, barest minimum not worth the price.