The place is great. But not a very family fun friendly area. Not much to do. You have to travel 20+ mins to find something to do. It’s a good place for relaxing and neighborhood traveling. Nigel is very nice but we had issues with telling him our problems in the house. He would belittle our problems and make excuses for why things were the way they were. Finding “roach”poop in the cabinets while trying to cook something wasn’t ideal. I think a final check on the house before we arrived would’ve been beneficial. Finding roaches everywhere because “the house was recently sprayed” wasn’t a good enough reason. Because they should’ve been swept up. The problems were dealt with but it was like pulling teeth trying to tell him what was wrong. Something he said that bothered me was “we have never gotten complaints”... while he was receiving one. It was just not a relaxing vacation. He was very particular about things. I understand he was trying to save us from costly charges if something were to happen- for example “pools lights being left on and bulb blows” type of things. But it was scary that he knew these things.. he had a camera outside of the place watching us the whole time but tried to lie and say a “neighbor” said something. We were in communications with the neighbors and they didn’t say nothing to us. It was a stressful vacation. Beautiful scenery but it caused issues within our family arguing because it was difficult dealing with all the problems we ran into. I hope this comment does nothing but help Nigel in the long run. This review was not to hurt him but just to help him improve.