I was disappointed that the place I walked in to did not look like the photos. Isaac was very responsive and helpful. Check in was so simple with a keyless code.This place could be something special but needs some serious TLC. The floor looked awful,kept my socks on until I got in the bed. Though everything had random stains,cups had chips,and pool was cloudy... my kids didn't seem to notice and still had a great time. I guess you get what you pay for.