Ana was very welcoming, She took the time when we checked in to walk us through the place. For the smokers there is a perfect separate smoking fenced in area outside your quarters. Anything you may need outside of what you normally travel with is in your room! The location is soooooo convenient for anywhere you may want to get to near south fl. Ordering good food for delivery is also very accessible. All the most useful information you may need she has posted in the room. We didn’t need to contact her for anything but she does make you feel welcome enough that if you did need anything more she is available. I let her know we were traveling for a birthday and she had a small cake and sweets as well as a bottle of wine to celebrate, along with a cute birthday banner to add the extra touch! The value for this stay is unmatched with what you get and the comfort you feel! Love it!!! Its like staying at your mami’s house and she took care of all the small things you didn’t even remember you needed! Thanks Ana, te ganaste el premio mayor te botaste.