We booked another location and when we arrived the place hadn’t been cleaned. We called the owner to cancel.
He arrived immediately, apologized and offered another unit close by. He even offered to waive the cleaning fee. Because it was late, we decided to take his offer. The best part of the stay were the memory foam beds. In the morning we were disturbed to find a roach behind a stack of damp and dirty towels.
I appreciated the host’s willingness to make things right, but suggest extra attention to cleanliness.