1- Host are amazing. Communication is A++
2- View is awesome, high floor with big balcony
3- Facilities are very well. Pool a bit small for a lot of guests but found some chairs all of the days except one. Lobby is clean and new. Coffee stand at the hotel. Something really practical.
4- The condo is perfect for small families (2 + 2) or a couple. You have to plan for hygiene products if you stay more than 2-3 days and cuisine products are limited but functionnal. We left a baking tray because we did not have one. Small details.
5- Fully functionnal microwave, oven, luxury cooking and refrigeration
6- The big hack of this place: Elevators. Not enough elevators in the Hyde Residences. And owners know it. When we were there, 1 elevator was not working. Between 10h30 am- 11h30 am and 4-5:30 pm you can wait 30 minutes to get where you got to go. This was the biggest problem for our stay. Had to climb elevators with the kids because we were stuck in an elevator 2 times and kids we’re scared to get back in them. This has to be fixed!!
This is the only thing that gets me from giving a 5 star review. Hope it helps!