The house was outstanding and accommodated our 3 couples well. Well stocked kitchen equipment. Very clean and well kept. The only complaint we all had was the confusion over the spa/hot tub and the pool. These 2 amenities were reasons for renting property. At first I was told prior to arrival we did not have access to a spa. When I pointed out one was advertised another Vaycasa staff told me the ad meant an indoor jacuzzi. I pointed out a picture of the spa on the ad. Then another staff said we have one but there is a charge of $34.00/day to heat and would take a number of days to heat up. Since we arrived at this point the pool and hot tub were too cold to be used and pool was so cloudy you could not see bottom. I gave up communicating to the staff at this point. (You never get the same person). If we were informed of these extra charges in ad prior to booking we would have gone somewhere that had heated pool or spa since it is February and 50 degrees that week.