My experience at Ally & Horacios place in Fort Lauderdale was an unpleasant experience. While my stay (8/8- 8/10) I experienced several red flags which should be against Airbnb policy and invasion of privacy.
Firstly, upon entering the home, we noticed that the visuals online were not the same representation of the home. Completely Different. There was a horrible moldy smell. So undesirable I quickly placed my belongings down and exited the home to do some shopping in hopes the smell will go away. As we returned to the home, the smell was still present so we freshened the air with candles. During my inspection of the home, I noticed the home improperly cleansed. The bathroom was filthy with stains on the mirrors and hair in the tub, one of the room the comforter smelled like urine, the kitchen microwave had a moldy stain and inside had food debris, in the cabinets there were dead insects, the curtain at the back French doors had vomit stains, ALL EMERGENCY EXITS HAD CHAINS AND LOCKS! Total disaster! We informed the owner of the unclean property, they claimed the home was cleaned and the insects entered the home by leaving the door open, which was not true because they were dead insects. There’s signs on all doors to keep doors closed upon exiting the home, which we abide by. They advised us that they’ll send their cleaning crew to assist, but with COVID-19 and Florida being a high case state, we declined for EVERYONES SAFETY! It should have been properly cleaned before we checked In. We cleaned the home ourselves and requested refund for cleaning fee, which we have not gotten a response for.
Secondly, we wanted to go for a nightly swim in the pool. We had difficulties locating how to turn the back patio light, so we messaged the owner. They replied back quickly stating a remote near the television controls the lighting outside. I preceded to turn it on , In the mist of communicating with owner in attempt to collect funds for cleaning fee, the owner states “we noticed you’ve found the remote to the lights & please let us know quickly because we’ve noticed you’ve been in the home for a few hours”.
We were all startled, frighten, uncomfortable, and violated!!!! I was literally at the door in a thong bathing suit!!!! How creepy is it for someone to watch you! Btw, there was no mention of surveillance cameras in the listing! Who knows , their might’ve been hidden cameras in the home! They are sick people!!!!
This has been a horrible experience and wish for this listing to be reviewed & removed!