When you check in an Airbnb, you never know what you are going to walk into, sometimes there are good and sometimes bad surprises. This was a a bad one, no air conditioning in south Florida.
We attempted to turn the unit on, but nothing. Upon arrival, the temperature was 77 degrees inside, and we watched it climb to 81. Shame when you are in FL and it’s cooler outside than inside. Checkin was not until 4 PM or later, so we got there around 4:30, by the time we contacted our host with the problem, we were told, sorry, not maintenance after 5 PM. Now I could understand this is if it was for an issue with an appliance, but not something like the entire air conditioning system. So if the powers was out, sorry, we will have someone out first thing tomorrow??
So here we are forced to stay in a place with no air and the temperature rising. Time to head back to the bedrooms, both of which have ceiling fans, one of which worked well and the other, it turned on. So we were confined to the bedrooms in order to have some comfort, but then we found the beds that sank nearly to the floor. So the better fan was with the worst of the two beds…we chose fan over beds, in order to just be very uncomfortable and not uncomfortable and hot.
I got up early expecting that we would have someone at our door as early as 9 am when maintenance service came back, only to finally pack up to leave as he showed up around noon. After checking a few things and having no luck, he finally got the system running. We left and he closed up. Obviously didn’t stay around to make sure it cooled the place down, as we came back several hours later only to find the system not working once again and of course too late to have someone come back, because again, who needs AC in south Florida??
So now we are on to day 3 and surely the maintenance person would arrive first thing, right? Of course not…we left around 11 AM and hoped that we would get service as we would not be returning once again until after hours. At this point the expectations were so low, that we were pleasantly surprised to finally have the AC, of course it was only for the last 12 hours were were there of a 3 night/four day weekend.
Aside from the major issue with the AC, the exhaust fan in the kitchen didn’t work, nor did the ceiling fan over the small kitchen table.
To top it all off, check out as noted on the check out instructions, is at 11AM. By 10AM we had someone knocking on the door of the unit checking to see if we had left. Absolutely no sense of urgency to fix urgent and important issues but definitely in a rush to get us out.
Bottom line, this is not the place to stay. If we could give them ZERO stars that would be our rating!