There were a few things that we encountered about this apartment that weren't amazing for us and that you should consider before booking this reservation. The items noted below were things we encountered in our monthly stay in this apartment.
1. The air conditioner. The a/c stopped working 4 different times allowing the home to become 80 degrees even with the thermostat set to a continuous 73-77 degrees. The a/c even stopped working after the a/c technician tended to it. We had to continuously power off the system and then turn the power back on several times before the a/c started blowing cold and allowing the home to reach the programmed temperature.
2. Both bathroom windows were broken. The bathroom with the shower, the handle was broken and wouldn't allow us to open or close it. The other bathroom window wouldn't close all the way allowing hot air into the bathroom and throughout the home, if we left the bathroom door opened.
3. The day we arrived, we informed you about a few items that were damaged or not working. We scheduled a maintenance call for these items to be fixed the next day. They even informed us that we didn't have to be home for the maintenance team to enter the home. However, we were home all day the next day and no maintenance personnel arrived to fix any of the items listed such as the hallway light bulb burnt out, the kitchen cabinet door broken and not closing properly, ect.
4. It would be helpful having a few kitchen towels for drying dishes and cleaning, the only towels were bath towels in the home.
5. The shower drains slowly while taking a shower. At first, it begins draining quickly but then slows down and at the end of your shower starts draining slowly.
5. The home is very noisy. We heard delivery trucks early in the morning starting around 5 am and continuing throughout the day. We also heard maintenance personnel in the maintenance closet located next to our living room and kitchen. We heard them talking loudly in the closet and down the hallway, banging around in the closet, ect. We also heard other guests outside at the pool and talking loudly in the hallways.
6. When we arrived, the elevator was one of the things we were looking forward to using as we had a lot of large heavy luggage. However, after arriving we discovered the elevator didn't work. We tried calling the elevator several times and from both the 1st and 3rd floors were our room was but it never arrived (the door never opened). This did get fixed after we mentioned this not working in our initial maintenance call on the day we arrived. It was still working when we left thankfully.
7. We inquired about receiving packages, we were told to be sure and put our apartment number on the shipping label. We followed the request exactly as instructed, however the package was not left at our door and was returned to sender as undeliverable despite the fact that we were home all day waiting for the arrival of our package.
8. We encountered a few people parking in our assigned parking spot on a few different occasions throughout our monthly stay.
9. The internet was slow many times and often stopped working. We had to wait for several minutes for our devices and TVs to reconnect.