The Good - The location did not disappoint! Literally steps from the Broadwalk and the beach. Price was reasonable. We got what we paid for as far, no frills but served it’s purpose for what we were looking for - a place for two people to work for the week with close beach access and a pool. Two free beach chairs included were also great! Overall messages sent to the host were responded to pretty quickly.
The Bad - check-in was a disaster. We arrived earlier than the posted check-in time (3pm) & were fine that the condo wasn’t ready yet as we were able to leave our bags while we went to get lunch. We arrived back at the building a little after 3 only to be told the condo was still not ready. At that point I messaged the host, who responded within a few minutes to say that housekeeping was running behind because someone had just checked out of that condo earlier that day (check-out is 11am) but that it would only be a few more minutes. I replied back asking exactly how long “a few more minutes” was and got no response. We decided at that point to do our grocery run, arrived back after 5pm and were finally able to get to our room. While waiting in the lobby it seemed that there were some other people who booked through the same host that were having similar issues with condos not being ready and having to wait until we’ll after 3pm to check in.
When we finally got into the condo, we noticed that there was a chair from the balcony missing and only 2 wash cloths & 2 hand towels. Plenty of bath towels but for a whole week for two people, 2 each of wash cloths and hand towels just wasn’t enough. I put in requests with the host for both the missing chair and to ask for a few extra wash cloths and hand towels. We received the chair the same day but had to put in a second request asking for the hand towels and wash cloths.
Mid-way through our stay, as I was exiting the condo, a couple was trying to enter with a key. It seems they had been assigned to the condo even though we were scheduled to be there through the end of the week. They mentioned this was the third condo they had tried to get j to that was already occupied. Upon returning to the condo shortly after this, it was apparent that our keys had been deactivated! I had to go back to lobby (and the long line) to get the keys reactivated.
More bad than good in my opinion. I don’t think I’d stay here again because of the disastrous check-in and reassigning of rooms when they are already occupied.