I was switched into another room at the last minute which was a downgrade never was I refunded any of my money for the downgrade in room. The host was very unresponsive and when I did get a response it was very short and I was given the impression they didn’t care. Checked into the room to find ants crawling all over the bed they said maintenance would come the next day which they did come but not for that issue only to bring toilet paper because they didn’t provide us with any when we checked overall the host was horrible