It starts with the difficulty finding the place. The address given through AirBNB was not the same address we were staying at so we had to be direct to another building. We were sent to a number of places until we just happened to run into the host who was suppose to help us. Strike 1 with me. Then everything is going fine and the Air BNB looks great, until we notice the the backdoor to the patio does not lock. This was an issue because our unit was located on the first floor and if someone wanted to, they can climb the balcony and have access to all of our things. Then, our biggest issue was the ROACHES! The kitchen was INFESTED with roaches, crawling out from the cabinets, the walls, an crevice you can think of. We proceeded to find a couple in the bedroom and the dining room. We called me man who was in charge of getting us signed in, and he was no help. First, he ignored our calls then when he did answer, he gave us an attitude and said “He isn’t required to answer our calls.” And that “There was nothing he could do.” When he came the next morning to see the roaches, he didn’t seemed surprised that they were there. We immediately booked a new hotel and this experience was very unpleasant. Only good thing I can say, it the resort that the air BNB is in is beautiful and everything is very convenient.