The beds were super comfortable. we had an issue with oneof the toilets being clogged the first night we got there and he had someone come immediately to resolve the issue. The beds were super comfy and the house was cozy and comfortable. Having the pool was an added bonus. Only thing we would have liked to have is a grill in the back patio area to be able to cook while using the pool. Other than that, he was responsive and made sure that he addressed any concerns right away.