The apartment wasn’t cleaned properly, there aren’t basic cleaning items (broom, vacuum), not enough kitchen items, plugs in bathroom didn’t work, 4 towels for a 3 bedroom apartment (we had to call housekeeping for more)
The elevator can take up to 30 minutes to arrive empty (had to walk down the 14 floors more than once), the valet can take up to 30 minutes to bring the car and there is no self parking.