Levana was super communicative and sweet. She allowed an exception of early check in because my family members were flying in first.
House was simple and clean and had everything we needed. I loved that the front door had the keypad which made it super easy to access entry and exit of the house.
My room which sits in the back with the view of the backyard lake had ants and mosquitos.
The rooms were not really cleaned and also under the beds.
It seemed like it the last people who stayed left and the house was only swept super quick and not mopped.
The air fresheners gave this bad odor as if someone smoked in the house and I got worried because the first day when my family members came in they mentioned to me that the house smelled a little bit like cigarette smoke, which is why I notified Levana.
The room next to the kitchen on the left that has 2 beds did not have any ventilation, the fan machine has probably not had a filter change -when it was turned on it gave an odor of mold and dirty gym clothes.
The patio door needs to be readjusted, it was super hard to lock on top with the knob. You had to pull both side doors super hard and try to place the stick knob in the top middle but since it’s not adjusted right, it will not go directly in the middle of the hole. Easier if you have another person to help you lock it.
TV In the living room kept losing signal.
Overall I was satisfied with the house and communication was great which made our trip easy and comfortable.
Just needs to have a better cleaning job since they CHARGE A $150 CLEANING FEE and to fix the small issues. Overall I recommend this house for a family.
Everything is 30 mins away driving.