This is a beautiful spacious house with 4 bedrooms each with separate bathroom. The 4th bedroom on the ground floor has no bathroom and closet. Having 3 bedrooms on the ground floor is wonderful. There are good supplies of towels, toilet papers, bath gels and shampoo, cooking utensils, pots and pans (small and large), warming pot, blender, etc. Was a pleasure to have a well equipped and clean property.
We arrived just as Hurricane Ian hit Florida. There were no major issues, the crew were available to clean the yard when they could. The customer service team is great and responsive around the clock.
Recommendations:
1. The steps in front and to the backyard are very steep for the older population. These areas could use another steps to alleviate fall and injury.
2. You could put slab walk way from the back of the house to the trash bins behind the house. It was difficult to walk in the mud after such rain to throw out the trash.
3. Had problems with the washer (did not spin off water) and dryer (used 3 rounds on Quick Dry) and this could be the operating procedure which can be written and posted somewhere to help the customer.