ok let me start by saying the overall experience was nice the location was great. I learned that they do not provide washcloths which is crazy I never been to a place that don't provide wash clothes. and then after I checked out a day later they hit me with $179 charge because of hand towels and sheets. I wear makeup so you're telling me because makeup on the hand towel you would charge somebody the amount of money that you charge them when you wash them. makeup come out of cloths and also sheets now if it was a case where it was red wine or something that can't come out that's understandable. I would have washed them myself!!!! I also booked a trip from April 1-3rd which I missed out on my flight was canceled twice and I reached out to the company to let them know. I even sent a picture of my canceled flight and they told me they couldn't do ANYTHING modify my trip to push my dates up a little or even charge me for the day of check in and just move my dates up they said no. so I booked another 2 days for almost $300 April 3-5 because I missed out on the room I paid for previous to not work with a customer that have no control of circumstances especially flights and bad weather they did not do anything for me I didn't arrived until the night before check out they let us keep the same room wish was good because we didn't have to move anything but what about the cleaning fee from the last room you didn't have to clean that room and you got money for that room and nobody occupied it for them dates but have the nerve to charge me $179 for some cheap sheets and towels as filthy as that floor was say If I had wiped my foot on the towels then what I still have to pay when they supposed to clean that room including mopping the floor!! it would have been a rating of five stars but because of this matter I gave it a 3 I will not come here again because now I know they will charge you for anything!!!!l