Host was quick to communicate and the house is absolutely beautiful! It's even better than it looks in the photos. We loved the open floor plan and everything seemed very new. The outdoor furniture and entire backyard is just what you'd want in a vacation in Fort Lauderdale.

Our only issue was with the pool. When we arrived, the pool had not been cleaned as was detailed in the Guidelines. There were branches and leaves floating all over the pool, as well as at the bottom. The pool jets hadn't been turned on either, which meant the water wasn't circulating. Once we got ahold of Inessa, we were contacted by her maintenance person on the phone, who informed us that the pool had not been cleaned because the pool guy's car had broken down earlier day. We were informed that the pool guy would be there between 8 and 9am the next morning - and the pool guy didn't come until around 11 - after we had to contact the maintenance guy again.

While we understand that things like this happen, the private pool was the main reason we booked this house, so this was quite a disappointment to not have the pool the first day we stayed (which was our only free night to enjoy the house).

We wish we didn't have to spend so much time coordinating the pool clean-up on the phone, and we felt as though the host thought we were exaggerating about the pool (even though we took a picture and sent it to her). We were also denied a partial refund that we requested.

Overall though, once the pool was cleaned, it was a great stay and we really can't overstate how nice of a house this is!