Warren was a great host and communicated well. He usually responded within the hour. There was an issue with the door code and extra keys were left at the house. One of the bedrooms relied on a wall air conditioner unit which got uncomfortable with 2 of the guests using that room. The house is pictured as listed. The pool was a great amenity that we used during our stay. The house itself is dated and the floors could have been cleaner but for a group of golfers it served the purpose.