After a terrible experience with another property, we were left scrambling trying to find a new place. We booked this property the same day we checked in (probably about 2 hours prior to check in time of 4pm). From the very beginning, we experienced great communication and understanding. Once we checked into the property, we did find that some things were not quite clean or ready including the master bedroom and bathroom. We were very understanding of this considering we booked the same day and had already had a terrible experience earlier that day. We communicated with hosts, they apologized and were quick to resolve our minor issues. All weekend long they checked in and resolved anything that came up. We would honestly stay again. The property is spacious, beautiful, exactly as pictured, and close to things we wanted to do, particularly Hollywood Boardwalk.