Everything from check-in to communication was perfect. The location is ideal for visitors to go to the beach or Hollywood. Miami is only a 45 minute drive (without traffic). Vanessa did a family photo shoot with us so we got to meet her in person. She was very professional and very patient throughout the shoot with our baby. We requested some baby items while at the house and it was dropped off within the hour. Great hosts and exceptionally clean house. Not to mention, very safe as well.