When we arrived at Eileen and Stewards Air bnb, there were keys hanging out of the front door. I sent a message to Eileen, whom I’d been communicating with up until this point, asking her if those keys were supposed to be there since she had previously told me that the keys to my private, studio suite were in the lock box. She replied to please take them out and put them in the mailbox. I retrieved the keys to my private, studio suite and proceeded to enter through a wooden gate and through a sliding glass door. There was another suite connected to this one I assumed because there was signage for it outside. When I entered the studio, I noticed a door straight ahead. Thinking it was maybe a closet I opened. Shockingly, I seemed to be staring through another door left wide open right into Eileen and Stewards kitchen. I was shocked because no where in the description of the Air bnb or in any of the reviews did it mention that this “studio suite” was in fact attached to their home. Had I know this, I would have never booked it in the first place. Nevertheless, I figured the door into my “room” would lock on my side and I would feel a little more safe. Unfortunately, the door did not lock. So this meant that the door that led into their kitchen locked on their side only. So if someone wanted to, they could enter where I was staying from Eileen and Stewards home, and I would have no way locking the door. And our first impression was that they had left their keys in their front door, so safety precautions were clearly not a priority even though they host people in their home. I called my mom, as a young girl on vacation with only one other young girl, and was concerned on what my next steps should be. We had just arrived and now I was uncomfortable staying somewhere with a door that doesn’t lock in an unfamiliar area and apparently in someone I don’t knows home. My mom called Eileen to express the concern of safety that we all had and that we were strongly considering leaving. Eileen was very nice, stating “I was just thinking the other day that we should put a lock on that door. Let me see if my husband can install a slide lock on their side.” About five minutes later, Steward showed up at the back door clearly agitated. He spoke loudly and aggressively. He said “I just received a call from my niece stating you guys had a safety concern?” I replied “Yes, I noticed that the door right there leads into what looks like your home, but it doesn’t lock on this side. Is that correct?” He replied angrily, “Yes, that’s our home. We’ve doing his for four years and have never had anyone have a concern with safety. I can try to find a lock but I’m not a carpenter. And even if I did find one, I’d still have the key”, he threatened. I told him that “I apologize and I didn’t mean to offended, but as two young girls staying by ourselves, we just really don’t feel comfortable not having a door that locks.” He yelled, “well I am offended!” And he kept repeating that he’s not a carpenter and he’s never had issues before and he can’t believe this, but that he’d try to find a lock. Scared and shocked at this point, I said “that’s okay. We are just going to go ahead and leave.” And he threw his hands up in the air and said “okay” and left. We immediately left and booked a hotel in Fort Lauderdale instead. I let Eileen know that we had an extremely unpleasant experience with her husband and that unfortunately we need to cancel our reservation due to safety concerns. We asked that she provide a full refund considering the circumstances and we also did not occupy the room for longer than one hour. She let us know that she will not provide any refund and to go ahead and file a complaint with Air BnB.