lack of communication, inaccurate listing and lack of parking due to poor communication.
I walked into my room and the floors were sticky from the get go. The toilet was unflushed. There was molding on the wall and the sound was so loud at night from the upstairs neighbors and tenants. The room smelled of marijuana and the bed was so uncomfortable! The bed kept folding down in the middle. My partner and i could not lay flat on either side because the bed caved so much in the middle.
This was the most unpleasant airbnb experience I've ever had. I spoke to a manager for 24 mins on May 14th at 6:23pm. She did not help, she just kept telling me sorry for the bad communication. I kept asking for help and she kept repeating that parking is not involved. I felt like no one cared for the guests at mariner.
Currently working on my refund