Communication was the most frustrating part. When I reached out through the app about our broken coffee pot we were told it would be replaced but this was never followed up on. When I reached out to the front desk about lizards getting into our room, he replied “What would you like me to do about it?” Then he went on to say that lizards are “the rats of Florida” and they its not a big deal as they get into everything. That being said the location was amazing and walking distance to the beach and plenty of restaurants and bars. If they could improve upon their communication and better resolve issues for their guests then this would be an even better value.