I was hesitant to leave a review because I know it can reflect badly and the hosts were very apologetic and communicative about my incident but if I had known prior to booking I would have went elsewhere before spending my hard earned vacation time and money so I feel it’s my responsibility to leave a review.
Every night we swam we spotted at least one palm rat scurrying along the fence or in the trees. I made the hosts aware the first night and they were very responsive and apologetic and asked if there was anything they could do.
Well then I saw rats outside by the pool every night sometimes 2 sometimes 1 and on the very last night I took my daughter out swimming at 9 pm and 3 rats started chasing each other around the fence she told me “mommy inside.” I made the hosts aware and they told me they have never had issues but they called an exterminator and they think the neighbors may have an infestation that they weren’t made aware of.
I just wonder how nobody else has noticed the rats. You can’t miss them they aren’t very shy. And the reviews say the place is very clean when there’s caked on dust in the exhaust fan in the bathroom and caked dust on the living room fan. And an empty bottle was found under the bed I also had to clean the bedroom drawers out because they had small amounts of dust or dirt or whatever it was.
Again I did not want to leave a poor review but I wish someone would have for me and my family.