When I arrived at the Airbnb, there were two cars in the driveway which caused me to have to block traffic and park in the street. I rang the doorbell, Susan Cox came to the door and asked me if I got the code to enter the property via email. I explained to her that I never received a code, she then asked if I was sure and made me sit outside for about 10-15 minutes until she could find it!
Once I was allowed into the Airbnb, I encountered another person, that I was told was the cleaning lady, Susan asked me to “stand outside because the cleaning lady didn’t have a mask”!
Once the cleaning lady left, Susan said she had to show me around the property. Meanwhile my other house guest was left outside in the car. Let me just say we were traveling since 3:30am and were extremely exhausted! She talked for at least 30-45 mins before allowing me to invite my house guest into house, she was explaining the swimming pool situation at this point, she said the pool guy comes on Friday’s to clean the pool. Then she stated she had to have me sign an agreement for the cameras that was on the property! At this point my other house guest (who happened to be my mom) told Susan I was NOT signing anything regarding cameras being in the house, this information should have been provided beforehand and also in the Airbnb agreement! My mom also expressed the fact that she Susan has now made our stay extremely uncomfortable! At this point Susan stated she would leave the premises.
Now, we proceed to change to get into the pool and low and behold, as I’m in the master bathroom changing, through the window I notice someone outside the pool area! I go running and screaming to my mom that someone was outside, this frightening the HELL out of me! My mom approached the person, he stated he was the “pool” guy! We were all flabbergasted!!! Susan just told us he comes on Friday’s, it’s Tuesday! Needless to say we really thought someone was spying on us! $4000 and this is NOT at all what we expected! After being in the Airbnb for a few days, we realized that the doorbell (which was a ring doorbell) was not ringing into the house or the Ring Chime was not ringing into the house, so we assumed and I’m sure we were correct, when someone rang the doorbell, Susan was intercepting and reviewing who was coming and going! To say this was creepy is an understatement! The property is beautiful the people will make you feel extremely uncomfortable