The public space was very run down - I even hesitated in staying before I got into the actual condo. I had a tough time getting into the unit. I was on hold for 30 minutes then it took time to go through the "troubleshooting" to just give me another code to get in. I was then irritated that I was an hour late checking in due to issues that were your fault but you didn't even consider adding that hour to the end of the stay. I think that is poor customer service. The condo itself was dated but clean and the view was great but I wouldn't stay again because of the public space.