PROS:
Although I wanted to cancel the trip due to the COVID-19 pandemic spreading in Florida, the owner did not allow but we are happy that we still went.
The location of the property is in a very small neighborhood with great access to the beach only one minute from the house. The saltwater pool on the property is a huge plus and was one of our favorite features. The pool area is very private and has enough space for a family to enjoy without being in each other's way.
Overall we were happy with our stay because of the location and pool. Everything else needs a lot of work. The owner was accomodating and allowed us a late checkout, our flight was changed last minute and we would have been stranded at the airport for several hours.
CONS:
The listing stated that there were TWO king-size beds and TWO queen size beds. When we arrived we noticed that the bedroom near the back of the house (Which seemed to be a patio that was eventually closed in) had TWO twin beds that were placed side by side to look as if it was a king-size bed. This bedroom with the twin beds did not have any privacy what so ever. The adjoining bedroom with the other king bed had sliding patio doors that entered into the twin bedroom and were only covered with sheer curtains. The door that leads to this room had glass panes.
Management has to do a better job of maintaining the overall cleanliness of the home especially the bedrooms and resolving issues that arise during the stay.
This is a monthly listing, the property should have cleaning supplies so that guests can maintain a clean house during their stay. We had to purchase a mop and several cleaning supplies to ensure that the house did not get filthy.
The wifi has good download speed but needs a better router to reach the entire house, this was very important to us because we were working from home and had several dropped video calls and internet interruption. Management instructed us to reset the router whenever this happened, we ended up having to reset the router at least 20 times during our stay, very frustrating.
Communication was good. But there were several issues that needed attention and the management person did not provide good solutions. For certain issues, they instructed us on how to resolve it on our own instead of sending a professional to address the matter. After noticing this trend my husband took it upon himself to resolve issues instead of contacting management.