The customer service at the resort was unmatched. The hospitality was phenomenal. Unfortunately, we were inconvenienced because the locks at this particular apartment were not working. We greatly appreciate the quick responses and same day maintenance service, however 3-4 hours were wasted because we couldn't leave the apartment until the locks were fixed.
The site for this location specifically states that beach chairs and umbrellas are FREE. We were told that the city removed this accommodation, but was not informed until we called. Guests should be informed of all changes.
Overall we received fast responses from the managers, but were not fully satisfied with this stay. The apartment is in a good location, but could be cleaner. It's within walking distance of Walmart, CVS and some local eats. The Hallandale beach is about a 6 min walk. Hollywood beach is about a 20min walk, and Las Olas Boulevard is about a 25 minute drive.