Save yourself the stress and do not book! Book directly with the hotel side. There were so many issues staying here which made the visit terrible! For me to pay almost $2k for 4 days and have these issues is ridiculous! First the unit was not ready on time. At this time I found out that the listed amenities were not available. Info the host failed to provide!
Secondly and most importantly the unit was dirty! Sheets were dirty!! Towels dirty with hair on them! I contacted the host who said she would handle it and then told me to make several calls to fix it which was inconvenient to me! The sheets didn’t get changed for 24hrs!! So where were we suppose to sleep!?! I paid $479 a night to not be able to sleep because it was dirty! The host wouldn’t even refund one night’s stay or the cleaning fee because of this nasty issue!! Where were we suppose to sleep?! To pay almost $500/night and could NOT lay down is crazy!
Then the balcony doors do not lock! This is a safety issue. The maintenance man came and the owner talked to the front desk. Only one of the 3 was able to be locked. A door knob came off of the bathroom door! Someone could’ve been stuck in there!! Mary ignored several messages about the issues! She is not as receptive or accommodating as reported. This stay ruined our visit. I would never recommend this unit and may never use Airbnb again because of this!