- Told us she doesn’t know when we can check in because she “might be busy”, and the only way to guarantee a check in time is to have her pick us up from the airport for $15. She said this is cheaper than Lyft and Uber rates, which IS NOT TRUE because Lyft and Uber charge $12-$14 so you’re better off taking that. She nearly forced us to use her as a ride so that we can be guaranteed a check in time. That’s not fair. If you have a guest coming, you should be able to know that you need to allot 5 minutes at a certain time to check them in. Completely unfair that the only way we could be guaranteed to check in at 2 o’clock is if we use her to drive when it is more expensive than ride apps.
- Dirty pillows with brown stains
- AC in house was not on and outside 84° weather felt better than inside
- Toilet didn’t work
- Hand towel in bathroom was a bathroom floor mat