Juan and Alejandra are AMAZING! I stayed here in Hollywood and with my mom and it was perfect. Alejandra met us when we first arrived, got us checked in, and showed us around. The place had everything we needed and we used the rooftop pool and jacuzzi every day. Even on our last day the washer/dryer gave us some trouble and Juan came immediately and personally took our clothes somewhere to be dried. These hosts go above and beyond and were available 24/7 to us - made the vacation easy and relaxing. We will definitely try to stay again!