I have dragged my feet on posting this review bc I'm all too aware that this could be a significant source of someone's income. I wish no one the stress of not being able to provide for themselves & their family. However at this point I feel as if I have no other choice.
So here goes... I arrived at this location several hours after check in time only to find that the residence didn't at all live up to the pictures or the host claims that the property was clean & recently renovated. I have pictures of the damages that clearly show otherwise. Locks that did not completely/ easily lock, dirty & broken window shades, stains on towels & bedding, visible damages on floors, walls, ceilings, inside the shower, & broken towel racks. Communication with the host prior to my request to cancel my reservation & request for a refund were prompt & polite. After my request, after involving airbnb resolution dept I've still not heard from Hector. I spent less than 20min in this home before contacting Hector, leaving & having to come out of pocket for a hotel room on top of the more than $300 I spent on this reservation.
Good luck to anyone reserving this property. I personally have no interest in throwing away money.