Al was very responsive, when we arrived he checked with us to see if there was anything we needed. We travel with our two boxers and Al was very accommodating. The pictures in the listing were a very accurate representation of the apartment. My wife was very pleased, it was so roomy for the two of us, great kitchen. The large walk-in closet was a great plus. The location is terrific. The public beach access is just up the street, but there are also two access paths right near the apartment. With so many restaurants a short walk away, you really don't need a vehicle. There are joggers, walkers, and bicyclists going by all day. Great place for us to walk the dogs in the neighborhoods behind the apartment. The Intracoastal Waterway is just a few blocks away, nice little shady parks available.