I’m not one to usually write reviews but the host is very rude and inconsiderate. The Air Conditioning was broken. At first she would argue with me that it’s not broken, gave us clear instructions to “test it”, once that didn’t work she kept giving me her opinion of what she thought about the room temp. “It’s not that bad”.Upon requesting a maintenance man, she told me it would cost $300. Why do I care? Finally she came to see it and said “you’re right, it doesn’t work”. Maintenance guy came over the weekend and determined it needs a new motor, except parts store was closed til Monday. This was the exact reason I reached out first thing Friday morning (we arrived late Thursday). All in all there’s more to the story but ultimately she’s not pleasant to deal with and doesn’t understand customer service. I can’t wait to see what lies she tells this time when commenting on this post. Overall it’s a great location and the unit was nice (minus missing air conditioning on our entire trip).