First off, when I read negative reviews on AirBnB i usually think people are just extremely picky as I have stayed in places that have not had good reviews and I found them to be not accurate. I have never left a negative review for any house I have stayed in.
The check-in process was smooth, Joey was very responsive and communicated well. Also, while in the house Domenic was a point of contact and he was great as well.
The problem was the house itself. It is in need of a major, major overhaul. The house was infested with bugs. I understand it rained a lot while we were there but I spoke to a few neighbors and they didn't have any issues. There were roaches (i was told they weren't roaches but I grew up in NY and I know what a roach is) , flying termites and ants everywhere, So bad in one bedroom that we could not even use it. There was mold everywhere, on the walls in bathrooms, on the ceilings and the ceiling air conditioning vents were disgusting. If you have allergies or kids with allergies good luck. There is literally rotten wood all around the roof of the house where I am sure water pours in when raining.
The house has to have a ton of water damage/mold. The garage was loaded with mattresses and furniture thrown in there that apparently was the owners and when it rained water can in from somewhere so when you walked on the tiles in the garage water would squirt out from underneath.
The grounds of the house was just as bad. The pool area could be beautiful but the shrubs have literally overtaken the pool and its gross. The pool was supposed to be cleaned on Tuesday, we arrived on Sunday and it was never touched. By our second to last day the pool water was green, you could not even see the bottom. The tiki hut looked beautiful in the pics, the problem is the holes in the top of it to when it rains it makes it unusable.
Lastly, if you are looking to sun bath in the yard, forget it.
For the price that we paid per night the house was terrible and I would not recommend it to anyone unless major renovations are done.
Sorry for the bad review but I want to warn people of what they are getting. I have pictures to back up all of my issues.