One off my worst stays!!
While the atmosphere is nice the check in process was very unorganized. I waited 45 mins to be checked in and when I did and I had to wait another 30min to get my key rectified as it wouldn’t work. After all this we had to struggle to take our bags up the very long hallways with door labeled as “exit” but really are continuations of the hallway( a cart would be nice ) Having a 64 woman (my mom) sprain her arm helping with bags and wait wasn’t cool. The the noise coming from the train that passed every 45-1hr was not pleasing and added the bars are located right below your room an where very noisy passing of the train and the horn blowing. My family and I came in around 2-3 one morning and we where having convo in the living room. We received a notification saying that we where loud but however the entire areA is loud which really struck me as not a leveled play field.
Not happy at all that’s for a terrible birthday