This is such a nice resort but housekeeping doesn’t clean the units at all. We had such a horrible experience with check in, we were told that the unit was professionally cleaned and inspected by housekeeping but that was false. We arrived and found both beds with dirty sheets and not made. We found the floors dirty with ants crawling all over the walls and floors and when we called and spoke to Jeremy which was absolutely no help at all because he told us that no one was available to come clean, after he confirmed to me that housekeeping has cleaned the unit. As If that’s not bad enough, we booked the 25th floor but got the 18th floor and had to go down to front desk but of course we were told they couldn’t help us berceuse it was a private residence that’s not part of the hotel. Overall the Hyde Beach Resort is a beautiful property however the maintenance of the units and the cleanliness of these units are despicable. I do not recommend.