I arrived at 8pm, just need a few hours of good rest. I booked it for the strick no noise or distance policy's. By 9pm I was sleeping and by 10pm I was awoken by a young girl below me who was watching TikTok or something similar and bursting out in laughter. I really tried to ignore her but this continued for an hour while the staff did nothing but peak their head in and leave. The laughing was intermittent but wasn't just bothering me. The front desk lady didn't say anything to her until I said I was leaving. When she did confront her she was wearing her ear buds oblivious to the noise she was making. I was sleeping two feet above her in a bunk. the rooms are mayby 80sqft and house six or so people. There was also a lot of exterior noises on the walls like thumping, pounding and some fan motor on the fritz. No thanks! I was also instructed to cancel on my end by management to get a full refund. I thought okay they're making this right, they lied. Airbnb made it right though.