communication was great. when we checked in we noticed there wasn’t an iron, ironing board, no paper towel, no ice tray and only 1 roll of toilet paper. Within 20 minutes the hosts came and delivered all the items as well as 2 bags of ice!! Place was clean, we had parking. We did run out of hot water in the shower one day but otherwise everything was fine. I left behind a black furry long coat and my travel pillow, my friend left behind a white dress that were all in the 1 closet by the bathroom, we went back to get it before the other guests arrived and it wasn’t there. Host said he reached out to maid and laundry as we were willing to pay for shipping and nothing. Let’s just say it wasn’t a fun plane ride back to 30 degree weather and no winter coat. One of the rooms (the one I stayed in) didn’t have a shelf to hang my things up which is why I had to use the one in hallway. so please make sure you check everywhere before you leave for any items! No other issues!