Not quite sure what qualifies someone to be a super host, but I would imagine responsiveness and communication would be high on the list. I don’t know how Sobe Deluxe has reached that high standard. I should have known before booking. They agreed to a different price and then stopped answering my messages FOR DAYS. Eventually I booked figuring if there was an issue we’d get the money back from Air bnb would stay in a nearby hotel. The day before I got instructions for the hotel, which didn’t even include a unit number. I tried to coordinate entering the room about an hour early, to which Sobe Deluxe said they would do their best to accommodate us. The day of check in they continued to say they’d accommodate us. When we entered the hotel at 2 pm I called the contact number and the woman who answered was not even on the site to let us into the room or greet us. I understand early check-in is not a guarantee, however the responding air bnb host and contact person on the site were not communicating with on another. I also had asked for 2 extra pillows, if that was possible, the day before. I asked the girl who drove there to check us in also. She said she would be back in 5 minutes. I had to text her again to ask and message through the app to get the pillows 2 hours later. The room had two dirty napkins bedside, and the floors were not very clean. Our feel we’re black from just walking in the room. The bed sheet was a top sheet, tied in a knot at the edges!! It didn’t even fit the bed so it kept sliding off. The host provides one towel per guest and then says you are welcome to use the pool towels. I don’t know about anyone else, but I find sweaty pool towels to be a disgusting option to use to clean yourself. And obviously I didn’t pack my own towels. The host provides only one key, and a key is required to enter the rooftop pool. Pool is swarmed with kids and on the weekend has a horrible DJ blasting music. Overall, you get what you pay for, but certainly not what you’re promised. The host never adjusted the price based on what they agreed to. The woman who checked us in also let us know this unit was new and had only been rented out 3/4 times. However, the listing shows 9 reviews. The hotel was cute and in a decent area. Room was tiny, but as pictured. I’ve used air bnb for at least 10 trips and was most disappointed with this one.