I’m really disappointed SoFlo was uninterested in rebooking us for a new date in the future. I had a flight to FLL that was last minute canceled due to rising Covid cases. I proceeded to book a new flight to Orlando to then drive 3 hours to make my reservation. That flight was then cancelled due to Covid (an obviously frustrating day). I understand that this can’t be predicted, however I am out $700 with no trip rebook. So I had to cancel my reservation for a vacation I had been looking forward to for months. I’d hope for more, especially from a host that has multiple properties and seems experienced. And they wouldn’t provide any refunds for fees. Even the cleaning fee. Extremely disappointed in the experience