I will say we have a lot of complaints about this unit and building. We complained about the air conditioning in our room at least 4 times to the front desk. They sent someone up one time and he did not fix the problem. The room stayed at 80° all week and made it difficult for us to sleep. We were given 3 towels, no cleaning service, 2 rolls of toilet paper, and had to beg for things that shouldn’t have even been a problem. The elevators weren’t working properly and we ended up having to take the stairs when we checked out (22 flights with our luggage).
I think the AirBnB listing is extremely inconsistent with the experience that is provided. Host literally read my messages with all of our complaints and did not respond. Do yourself a favor. Stay at the Hyde right across the bridge. 10x better