First of all the place is AMAZING. So nice and clean and the ocean view was the cherry on top. The only issues I had were the customer service at the Tide. I would ask simple questions that no one knew the answer too and had to walk around the whole property to find someone who could. Waited 30 mins in the lobby just to check in and have people give us attitude. We were told about all the parking fees and deposits. I felt like they were making up payments on the spot. Besides the employees there that ruined it mostly and wasted alot of our vacation time, we made the best of it. Location is great.