Lied about location to get us to sign. supposed to be on the beach w/ocean view but across st w/building view. Check in took 4 hours cause he kept promising he was fixing and we should wait. Wife was angry for hours as this was first little getaway for years w/kids. Front desk understood and admitted we were screwed. told restaurants on premises...NOT! Had to keep driving every meal. Valet very poor. Pool bar took 40 minutes on line for drinks. Spending 4 to $500 a night and no fresh fruit in pool drinks???? (no strawberries or bananas). Room description with jaccuzi.....No JACCUZZI!!!
elevator broken next day..waited 25 min for elevator to get upstairs and find keys were disconnected. went back down and made to wait on line "AGAIN" for elevator. Disgraceful! Should be embarrassed. FYI we kept all texts!!