Hector communicated almost instantly before booking when I had questions and followed up during our stay (but we didn’t need anything!) The house was BEAUTIFUL..not to mention the house was equipped with everything we needed for our weekend in FL from a fully stocked kitchen, beach chairs, comfy beds and enough full bathrooms for all 9 of our guests to share for the weekend! The pool was great as well as the outdoor space, however, his neighbors are sensitive to sounds so you just have to be mindful of that (we didn’t have any issues but there is a dB tracker outside for you to be aware of your own noise level)! Would highly recommend and return in the future!