Cherriann was very responsive and helpful with an early check in but the house was not great. The sheets are older and one of the sheets on the bed had white stains on them. She sent someone to bring new sheets but seeing that just makes the whole feeling of staying on the beds not great. One of the shower heads fell off when we turned the water on - we managed to just put it back on. There was dirty dishes left in the dishwasher. Dusty floors around the house and we even killed a cockroach. Sent the host pictures of the place and we ended up leaving a day and a half early because we had kids staying with us and everyone wanted to leave. It was the first part of our 2 week basketball tournaments all over Florida and started with a bad note. I hate to leave a bad review because the host was a very nice person and tried her best to fix the situation but you want to feel comfortable in a home when you’re away from home and we did not get that experience.