My original trip was April 22-25. I arrive around 9:15 pm I contacted the host around 9:49 pm because there was no bath towels only two dry off towels, there was no hot water, and it was an unpleasant smell like mold in the airbnb. One of airbnb options is to request a refund and the host must respond in an hour which they failed to do. I was in the airbnb a max of 2 hours only because I was on the phone with airbnb and they were trying to reach the host. Maria said the water was inverted but I had already tried both sides. When I was leaving one of her other guest of hers said they didn't have hot water either. I had an infant with me so it was urgent that I leave with it smelling like mold. Airbnb even said the host was not responding to them. I will post pics if allowed. The host tried to lie and say I didn't leave but I recorded a video of me leaving and playing the key back in the box