Great location! Several small issues inside the apartment were annoying (toilet running, never fixed — tile floors were dirty when we arrived, they were cleaned the next day — several electrical outlets didn’t work, we were given an extension cord — towel bar kept falling off the wall in the bathroom. However, the biggest concern was our unit was left unlocked after a worker came in to unsuccessful repair the toilet. We returned home at 8:30pm to find the door unlocked! The response from Eric was “Buggers - I’ll be sure to talk to him about that.” What a missed opportunity to show excellent customer service. I was so disappointed with the lack of concern for our safety and security. The construction workers (we knew if the ongoing work at the time of booking) started on Saturday and Sunday at 8:30am. I felt the management was putting the comfort of future guests over current guests.
I wish i felt a better rating was warranted- Eric is friendly and the setting is ideal.