Wow where should I even start! I booked this place for me and my family to get away to celebrate my birthday.
Jordan’s airbnb home is located in a nice quiet neighborhood located perfectly to several grocery stores, the beach, highway and casino. His home is nicely decorated with some great amenities such as a pool, big screen plasma, high tech lighting, laundry room and more.
Here is my issue with staying / booking with Jordan in his airbnb.
When me and my guest arrived to his home it was very difficult to get inside due to his high tech smart locks for the door, Jordan failed to have the batteries changed and check before we arrived. It took us 10mins to get inside because the batteries were extremely low with the back door completely locked and dead.
Two of the main guest bedroom sheets and comforters had multiple stains and cigarette burns as well the main master bedroom comforter were worn and had rips causing half of my guest to feel uncomfortable with sleeping on his sheets and had to purchase their own comforters and detergent from Walmart. Two of the guest noticed bug bites after completing stripping and cleaning the beds.
3rd Issue, Jordan had cleaning staff come by the house unannounced with no mask or proper identification to fixed the doors. My issue with this is I had to personally call the host to ask what was going on because I did not know who was at the door trying to get inside and to verify the staff and their story . The staff did not have a face mask during Covid-19.
As well they never fixed the door issue and the host ask me if I could personally go in the laundry room and find batteries to change the locks myself since the staff lefted and said they were coming back which they never did.
My final and biggest issue we’re checking out, the cleaning staffed showed up an hour early before check out and started cleaning which made me feel uncomfortable and rushed to pack up and leave.
A couple hours later I received a message and a phone call about me causing $500 worth of damages to his one window blind in the master bedroom, if it wasn’t for me having a video walk through of the home as well calling airbnb to report the several issues between me and the host I would be responsible for damages I know for a fact I didn’t cause. I can only think of what would have happened if I personally would have changed the batteries to his locks myself like he requested or not make a walk through video of the home what issues or charges I would be accused of.