From the beginning Cristina was very prompt with responding to messages. I really loved her professionally done welcome packet. It has a lot of information and tips for your stay. She also has some snacks when you walk in which is great if you didn't eat after a long drive or just a quick snack before you settle in. The place looks exactly like in the pictures or better. The house is very cozy and you get a lot of sunlight. Even when raining you feel really excited to be there and not dreadful of not being able to go outside. The pool is long and deep and you can get a decent workout swimming back and forth. Lovely chairs and table in private backyard to eat breakfast or even dinner with some really romantic lights. There is a lot i can say about this home and the best advice is go ahead and stay here and you will agree. Cristina is a wonderful host and very responsive. I never had to wait more than a few minutes for response in email and she will either offer a resolution or fix right away. I would recommend her or staying at her place anytjme to anyone.