Sheldon was very nice and quickly responded to every message we sent him. When we needed the water in the showers to get hotter he quickly responded and came to the house to assist us. (However showers were still just warm and not steaming hot)The house was clean and was a home away from home. The towels and bedsheets were very very clean and smelled nice. Alexa and WiFi in the home was a plus. The zen themed house was magnificent. We loved it. Plus not too far from ft.Lauderdale and south beach Miami. 20 -25 minutes away from ft lauderdale airport in high traffic. Also the neighborhood was very quiet. love love loved everything would definitely come back for my next stay. Amazing!!! Btw Florida In February is a bit breezy at night so bring a light jacket.