I am leaving this review in hopes that anyone wanting to rent this AIRBNB knows what is in store for them! When we arrived there was a bucket with stale water under the AC unit in the bedroom. Also, the night stand under the unit was water damaged. On the second day there,
the AC unit in the bedroom began to pour water. We immediately reached out to the host and they told us an AC repairman would be there immediately. No one arrived and the following day we were told because it was a holiday no one could come until Tuesday. We spent three nights with pouring water from an AC unit.! When they came to repair the unit we were concerned about the smell and mold. We notified host and every time they came to smell the odor they said they couldn’t smell it!!!! They even tried to mask it with a plug in and tell us there was no smell. The stench only became worst and we began to wake up with headaches! So after rearranging the furniture in the family room, we moved the bed to the floor and slept there until we checked out. So basically the whole time, a total of 10 weeks, the one bedroom became a studio yet we paid nearly $8000 for our stay.! We asked for some sort of compensation but they would not agree.Even though Susan personally told me she would compensate us. We called AIRBNB and they did not help either because the host has to approve all refunds. We hired a company ourselves and have video proving there is major water and water damage in the wall!!! Therefore, the horrible stench. A few weeks later, once again the AC began to pour water and for 6 whole nights there was no AC in the bedroom. One AC unit is not enough to keep the apartment cool, especially, in the hot weather of Fort Lauderdale. After hours of calls and messages AIRBNB wanted to approve 9 nights of refund but the host would only approve 3. The host continually said we could leave but that would have been financially devastating! She offered to have someone start repairs on the wall but we were gravely concerned that would put us in more of a health risk! It was a horrible stay and a huge disappointment from the host! On top of it, the negative reviews we read were true. The toilet seat does pinch your leg when you sit! The pool is always dirty.! The pool is also located in front of another apartment with tenants. The walls are so thin you can hear the neighbors. Even the tv playing all night! The wifi is not high speed it is horrible you cannot rely on it! Lastly, now that we are home we are having to wash all of our clothes and dry clean work clothes because they too have a stench!!! Although, we had a terrible stay we left the apartment immaculate. I can provide photos and videos of everything stated in my comment.
I would rate this AIRBNB a 0 out of 10. I would not even stay there if it were free.