The good: room was clean and had what you would expect. Communications with Jose was effortless and timely.
The small issues: The bed is comfortable and slept well for 10 nights. The problem is with the bed base, the corners protrude out and I stubbed my toe at least 15 times, fortunately its padded.)) The other issue was the hotel will give you a voucher for a towel. You give them the voucher and they will give you 1 towel, no more. I understand things get stolen from hotels, but not being one of those people who steal, it feels mistrusted.
The bigger issue: The rooftop pool is next to a public bar, giving access to anyone who wants to jump in the pool. I know at least 10 people who lived down the street from here came for the pool only.
The biggest issue: On the day of checkout, at 10:30 AM I packed my suitcase and brought it down to my car outside.
On returning to the room to retrieve a blender and other items, that I couldn't carry in the first trip, were gone . After feeling like I was loosing my mind, I decided to open some cabinets. Finally I found everything tucked in the back of the sink cabinet. Obviously someone saw me leave with luggage and entered my room, hid everything they found valuable and snuck back out before I returned. I was outraged and immediately went out to the corridor and question the closest maid. "I no speak English" is all I got!
I will say none of the issues have anything to do with the host, just the hotel and one particular thief on the hotel staff!!