the facility did not have wheelchair accessibility. I had inquired twice via email with a very unclear response that I was eligible to make a reservation. I had two people who are handicapped. one was in a walker and the other was in a wheelchair. the one in the Walker I was able to assist getting up the steps. but the one in the wheelchair was unable to make it up the stairs. we wound up not staying for obvious reasons. this was a $200 mistake. I do not recommend.