The host has a rental on the Hyde that is inaccurate in all aspects. The apartment was not clean, rust stains, water stains, old residue on the countertops. The grout of the shower, DISGUSTING. There were broken fixtures, lights don’t work, and carpet hasn’t been cleaned which has caused a foul odor. Bleach stains on the carpet. Food in the crevices of the unraveled carpet, which would make roaches susceptible to invasion. Oh and the view you think you’re getting via balcony, A LIE. And the balcony needs to be pressure cleaned. The apartment is damp which there was mold to confirm the condensation in the apartment. The cleaning supervisor for the building also confirmed this as well. The cleaning supervisor informed me that the concerns I raised wouldn’t be able to be resolved during my stay and would at least take a week. Opposed to helping find another unit or just giving a full refund Enviro got into a shouting match and told me all he could do is 1 pm check out. The unit is accommodating to those who don’t have a sense of luxury or cleanliness. I wouldn’t recommend this unit to a homeless person. Protocols for Airbnb is to inform them of any concerns in 72 hours. They were contacted within 15 mins of opening the door and doing a walk through. Enviro thought he was doing me a favor by compensating me to check
out 2 hours later. Which was a lie. Oh and two patrons are sick due to dampness and mold! Way to go Enviro!