Overall our stay with Sonder was very good. The location was great, though the train was a little loud. I would stay again. Check in could have gone smoother. No one was at the desk to get us into the building to get our keycards. After many messages to customer service going in circles someone came to let us in. This did not happen again and there was always someone there for the remainder of our stay. The biggest disappointment was being unable to get a comforter for the sofa bed. We had three guests total on our reservation and when I went down to ask the desk for a comforter for the sofa bed I was told they didn’t have any. If a sofa bed is offered there should be adequate bedding.