We only stayed for one night, but we wished we had stayed longer! The pool was amazing, very clean and well equipped with noodles and floating water beds, perfect for a relaxing night under the stars. The location was perfect too, close enough to the flamingo gardens for our tour of the everglades. We didn't get to meet Jim during our short stay, but we didn't have any trouble contacting him, and he was also great in helping us check for a pair of sunglasses we had left behind. All in all, a great place we would recommend to our friends :)