Pre booking contact stated building had elevators, was safe. They booked us on 3 rd floor, no elevator but they we’re able to change to first floor immediately. Tap water was brown, didn’t try to correct. Had to buy water for all cooking etc. internet very weak at times and couldn’t stream, maybe 3 sporadic days. (Didn’t inform them). Had to turn off TV. No dresser drawers or shelves in bedroom to put cloths, hangers only. Pool had green algae in the overflow well around inside of pool. No heat to pool. Bathroom tube/shower were very very slippery and NO grab bars. Had to go and buy suction grab bars and bath mats Refused to reimburse.
Workout room and pool area were beautiful. Easy walk from apt. Not resort atmosphere, more like we were subletting the place. Not a good match for this elderly couple displaced by Hurricane Ian.