Beware of this place. Despite being at a lovely resort, the Airbnb is not worth it. The shower depending on where you stand actually causes water to drain out into the bathroom making a mess of the bathroom floor. We were locked out of our bathroom due to a faulty lock for 13 hours. From
The hotel we because aware that this particular room had this issue up to last week but our host didn’t communicate it with us. Any issues have to be resolved by the host and they take hours, sometimes days to respond. The hotel also couldn’t change us to a different room despite not having a bathroom overnight into the next day’s afternoon. Customer service failed to provide us with timely and accurate updates. Don’t waste your money, stay somewhere else. The location is great but the service is unacceptable.