The key pad lock took 10–15 tries to open, the main ceiling fan light did not work half the time, asked about a pack and play and didn’t get a response for 4 days(we had already arrived and had to spend $140 to get one by the time we had a response). Had to share the house with another family with nothing more than a locked door separating us. Two nights in a row our bathroom smelled like marijuana(I’m assuming from the other family). The other family had a barking dog that kept our baby up. Not an enjoyable stay.