This was our 4th place this trip as our stay kept getting extended - unfortunately it was also the worst.
It started out great, we needed to book quickly and check in early and were accommodated right away. Once the $ was transferred however, we were on our own. Right away the description of amenities did not match the listing - much was missing (we purchased and were refunded). Basic cleaning products and kitchenware were not there. It took a day or more to get responses and resolutions.
PROS
- clean
- new kitchenware/linens
- spacious
- great location for Cleveland Clinic
CONS
- missing necessary items
- TVs didnt work and only got 1 fixed after a week's wait
- host was very unresponsive
- burner not working
- fridge/washer leaked
- no instructions given for using faulty items
We always leave the place spotless and intact so there's no complaints against us. We hope this host will pay a bit more attention to their renters. It's not enough to give access if it's lacking