Upon checking in the house looked fine. There were minor issues, like the toilet constantly running throughout the night, stickers covering holes in the linoleum countertops, and a few doors not fully shutting or staying shut, but nothing that was a real deal breaker. Not until we had someone pounding on the windows in the middle of the night, requiring us to call 911. Law enforcement showed and walked around the house, but the person/people were no longer present. We did discover a window partially pried open. When the host responded to us the next morning, almost 10 hours later, we explained how terrified we were, requiring us all three of us to pile into one room for the remaining few hours of the morning until we could relocate. He initially seemed genuinely empathetic and insisted to "make it right". He offered various excuses as to why the window was open and so on- While he created possibilities of what might have happened, we weren't buying it. We did not feel safe and wanted to leave. After booking a new home, we discovered he recanted on his offer, and only planned on issuing a refund for the one evening of the incident for our inconvenience. His reason was his strict cancellation policy... Well, I have a strict "I want to feel safe" policy, and this place did not provide that to us. After two weeks of back and forth, I have reached a satisfactory resolution through Airbnb customer service and appreciate their concern in this matter. I was quite disappointed with the lack of response from the host.