Alexzandra was a terrible host, my worst experience ever. I rented this unit to enjoy a family vacation that ended in a nightmare because of the lack of support from the Host.
To begin with, I received a call letting me know that the apartment will not be ready at the check-in time with a delay of at least 1 hour to check-in. Then, upon arrival we found we could not access the department, for some reason the electric lock was blocked, the cleaning lady was at the building at the time of our arrival, she tried to help us but could not unlock the door either. We waste about 2 hours trying to open the lock, while this was happening, I tried to get in contact with the host but she did not mind what was happening to us, lack in reply to my messages and never answered my request to call me by phone to try to sort out for this emergency.
Suddenly, we were alone in this situation, the cleaning lady disappeared and we weren't able to communicate with the host. Please do yourself a favor and avoid having a terrible time on your vacations with this very unresponsive and unsupportive host that ruined our vacations.