Upon arrival the room was very dirty. Especially when staying there during the COVID pandemic, we expected cleanliness. There was sand everywhere, toilet paper was a mess, sinks were still dirty and overall, the place did not look clean. We spent another hour disinfecting the place ourselves. The elevators took about 15+ minutes to come each time. One day, we had to take the stairs, which is not ideal when you’re on the 14th floor. The pools were closed 2 out of the 3 days we were there, which was very frustrating. There were many supplies that we would have liked to have had as part of the rental: paper towels, trash bags, a working corkscrew, additional dishes, pans, etc. WiFi did not work in our room and one bathroom did not have any hot water. Also, one thing that was extremely concerning was the random people that were entering the condo. We assume they were hotel staff, but we do not know. They entered multiple times a day without knocking. Once, they entered at 11:00pm at night which made us feel very unsafe. Overall, the place did not feel that it was worth the money we spent. We did not feel clean or safe. The host was very responsive and offered to try and help many of our issues. It was more the hotel that gave us extreme difficulty. Unfortunately, I would not recommend to stay at this place.