This was a very unpleasant stay with loud music, yelling, screaming, sounds of dropping things and moving furniture very late into the night and early morning hours all three nights.
I also was uncomfortable with the way that the guests above me were told to keep the noise down. The property manager sent me the message sent to the guests and it included a this part “THE GUEST DOWNSTAIRS HAS COMPLAINED TWICE THIS EVENING…” I’m unsure what the purpose of this was, however, it certainly did not consider my safety.
Additionally, there were also some gnats that I let the property manager know about via text. His response was verbatim: “Did you leave the door open? I inspected the unit and there not there.” Not the most customer friendly response yet again to a guest letting you know about an issue. From what I gather Victoria has better customer service as far as her delivery and the cleaning lady was very kind and pleasant. However, that still did not solve the larger issue experienced.