This … business .. ruined my vacation from the second I entered their unit till the last day of us spending in a random hotel. This stay was a celebration of me finishing medical school. It was supposed to be an amazing and memorable stay. Instead it turned into a nightmare. The unit was disgusting and dirty. There was zero support from the .. business. There were random men that didn’t speak very good English answering me and reassuring me that someone will come and clean, although when I asked to check in a little earlier I was denied the opportunity because the cleaning crew was hard at work. The bed sheet were dirty with makeup stains and yellow stains all over the pillows. There was black hair all over the bed headboard which wasn’t vacuumed since it was installed into the unit. The walls need some serious paint job. There is mold in the closet. The door onto the balcony was broken upon arrival. The bathroom was superficially cleaned with stains on the sink and what looked like pubic hair on the vanity. The dining table wasn’t wiped which showed by oily fingerprints all over the table. The living room rug was definitely NEVER vacuumed. I literally sat in the unit waiting for someone to come clean for 5 hours after which I filed a complained and had to wait several more hours to exit the unit. I didn’t get reimbursed for resort fees or the 3 days parking that was 80 dollars a day. I lost so much money, stressed more than I stressed in a year of med school, and had a ruined vacation due to us having to relocate to a questionable hotel in the middle of the night due to the time restriction. This was the worst vacation of my life thanks to the owners of this business which had to say one thing “it’s a shame you had to leave.” It’s a shame you charge more for your unit than the rate of an actual hotel with proper cleaning and services included and cant even do a basic job cleaning. Also please consider hiring customer service from United States. In short, if you would like to enjoy nice views, come with vacuum and your own cleaning supplies while paying the same charge as a 4 star hotel on the strip.