My stay at this Airbnb was a little hectic and unpleasant for me and my family. The room that I originally paid for was vacant and when I asked why in the Airbnb app it shows it is available his response was “ he accepted the other dates on another site and he forgot to change the availability on the Airbnb site. My money was already out of my account and there was no refund available even if I canceled. I notifies him that I had my newborn and his brothers with me and we just wanted to check in with what he had available. The duplex he had we stayed on the 1st floor and as soon as we walked in, it smelled as if someone had just finished defecating in the bathroom. A family that was also staying above us occupied the pool that we did not ultimately know we had to share with. My one on one conversation with Jacob to resolve the situation was ok, however felt pressured with some of the options he gave me knowing that if I canceled i would not be able to get my refund unless I report