Abigail was fabulous! It was my birthday weekend and we decided to take a long weekend out of town so for the first time I decided to try an Airbnb. She helped me to understand the whole process with patience and kindness. Once we arrived I was so pleasantly surprised with cupcakes and a birthday card from her. The house was exactly as advertised, exceptionally clean and beautiful. The first day we couldn't get the tv to work and she was there within five minutes and fixed it for us. Abigail made our stay perfect. We will return to her for our next stay away from home. Thanks Abigail!!