Our room was not ready at 4pm. I contacted StaySol and they were very responsive, but ultimately it was in the hotels hands. We got in our room about 5-5:30 and found the sofa bed was missing the mattress and no linens on the trundle. Again I contacted StaySol and they got hotel services to our room right away to resolve the issues. I also noted the floors needed to be mopped, but I didn’t say anything…I just wanted to get settled in. I appreciated StaySol responsiveness, but definitely room for improvement there.
The condo was as pictured and overall very nice! My only complaint is that we only had 5 bath towels for 6 people. Would be nice to have at least 2 per person for a week stay especially with no laundry accommodations. I went to Walmart and purchased more towels that I left behind.
Location to the boardwalk & beach is wonderful. We enjoyed the rooftop pool & bar/lounge area a lot. The included chairs at the beach are also very nice.
Would definitely stay again!