Isaac was helpful and thoughtful with the size group that we had coming. When the time that I was supposed to arrive had come he called to make sure everything was OK. I was running late and this was not an issue for him. One of the guest left some keys and he called right away to let me know. There were some issues with the one unit and when I brought them to his attention he said he would get them taken care of.
It's not the Ritz, but it was perfect for 11 friends who only get together a couple of times a year and the location was central for all of us.