The Airbnb “appeared clean” and designed well. Our first night was great. The two nights thereafter were HORRIBLE. This Airbnb has a rat infestation.
The night I got out of surgery we tried to grill in the backyard and rats were around the outdoor seating area and barbecue grill. Jumping from her house to her neighbors house back-and-forth, in the gutters and going into her crawlspace. We notified Jessie of these problems and explained that we would not be staying as long as we requested. We have numerous pictures and 2 videos of the rats running across her roof and into the top portion of her home. At night you could hear them in the crawlspace running around all night.
We tried to work this out and were totally dismissed.
We made a complaint with Airbnb and have sent them the rat videos and pictures. Just image being from out of town and coming back to your Airbnb and seeing disease ridden rats everywhere and hearing them through the ceiling above the bed you’re sleeping in.