She was good reaching out before my stay to say hello and be friendly. Her house was clean and as described. She let me know that they were having a little surprise birthday party at the house. I assumed a family party or for a child. It was actually quite a big a party. She offered me to join them if I wanted to and I thought that was friendly but I had an early morning so I went to bed. At this point what can I do? I was concerned about being able to sleep with the noise but I didn't think I had many options. My issue was with her attitude with me in regards to a complaint. Upon arriving, I was not particularly concerned with the event because people have lives, I'm not worrying about it. Except... it was so loud, thumping music and drunk people yelling.. it was loud from my room. And it went on and on until past 2am. Since I did not see the host in her house or out back I texted her to ask "how long is this party? I have to sleep and its still very loud" no response, so I airbnb messaged her that I would likely be requesting a refund because I don't know what to do.
People were yelling in the hallways, barging into my room drunk looking for the bathroom, it was just too much for me. The reason I rented this chill looking airbnb is to SLEEP. I had to get up at 5:15am for a job. So shortly after I messaged her I'm laying in bed and she bangs on my door, opens it and starts yelling "get out my house, get out! get out get out!" and she drags my suitcase into the living room saying that because I complained and because I said I wanted a refund I was wrong and should go. This is completely unreasonable behavior. I was shocked and startled, and I said, no because I paid for this room, and I'm not being disruptive, I'm simply complaining to her that her guests are too loud. As a guest it is my responsibility to communicate problems to the host while I am there to give them the opportunity to help the issue. RIGHT??? It seems logical to me. But apparently there was no chance of adult communication about this issue. I don't know if I was understood correctly, her english was not very good, there could have been a miscommunication.. but regardless.... I experienced her to be completely out of line. Luckily there was another person in the house, maybe her husband, who apologized to me and said it was ok, he said that I could stay and it was his fault (they were the people partying) so I was able to try to go back to sleep after that. Ugh. Horrible experience.