Would not recommend anyone rent this home. This has been the worst vacation we've ever taken due to the mismanaged property and sleazy owner trying to pull every dollar that she possibly can out of a renter.
From day 1 the commodities weren't up to par from the listing descriptions. A TV was broken, a chair arm outside was broken, a table outside was partially smashed, and one of the beds was missing a supporting bar. These were the first and sad to say the least of the many issues with this property.
The plumbing broke while we were there. Sewage was backing up in all 3 showers and coming out from underneath all 3 bathroom sinks and toilets. We contacted the property owner Maria at 11am and she told us to not use the water at all and the plumber should be there between 12pm and 4pm. She also told us to use her towels to block the backup from coming into the rooms. We stated the emergency of the situation as the sewage was starting to come out of the shower and into the bedroom with the double beds, the plumber and the property manager PJ did not come until 5pm.
The plumber and PJ had a side conversation wondering if "this was the same problem as last time?" that I overheard. I asked and they said a previous tenant stuffed a rag down the toilets to try and scam them, but the situation was resolved. The plumber then spent about 15 min on the roof working on the pipes and after he stated he did not know what was causing the back up and he could not see a clog. The only thing he checked was flushing the toilet once and then left.
The property manager PJ did a very poor job cleaning and I had to clean sewage water from the shower and floor of the bathroom in the hallway that she did not even attempt to clean.
The next morning, my fiancé was taking a shower and the backup was happening again in the other 2 bathrooms. He immediately got out and I messaged the owner, Maria, and PJ around 10am. The owner, Maria, called and we were immediately getting blamed by her claiming she was not getting scammed again. The plumber did not arrive until after 8pm! This time the plumber kept asking "are you sure you didn't put anything down the toilet"? They rechecked then pipes, ran the sink water for 15min and left. We had a conversation with a friendly neighbor walking his dog while the plumber was on the roof and he told us that the piping in all of the homes around this area are known to be bad as they were put in with cast iron piping, so this wasn’t an unknown issue. The owner, Maria, is intentionally renting a home with piping that can’t handle any normal situation.
All we asked Maria for was a compensation for 2 days we couldn't use the facilities and water. She said she could not because we did not use her toilets “properly” and that we must have used an excessive amount of toilet paper. She and the plumber fabricated a story of us intentionally clogging the toilets with baby wipes and toilet paper (we did not have a baby on our trip nor did we bring any baby wipes).
She is trying to get us to pay over $1500 in damages for her faulty piping and this includes about $113 for the towels that SHE ASKED US TO LAY OUT TO PROTECT HER PROPERTY and $550 for emergency cleaning when I had to clean sewage water myself for one of the bathrooms!!
Not once during this entire ordeal did she say sorry for any inconveniences and immediately put the blame on us stating she “wasn't going to get scammed again”.
We did some research when we came back. Not only did she blame a previous tenant for clogging the pipes with rags, but a guest Lauren left another negative review as they rented the property sometime before us and the owner Maria blamed her and her group for stuffing tampons down the toilets. How are 3 groups in a row intentionally clogging her pipes?!
BE AWARE! SHE AND HER EMPLOYEES ARE THE SCAMMERS!! There is a reason why she makes all of her renters sign a long list of things they will have to pay for because you can believe that she will try to squeeze every penny out of you that she can.
Sorry for the long post, but when I was looking for places to rent I would have done anything to know just how bad this place is with as much detail as possible.