The condo itself was just as pictured.
**The good**
Very nice inside and you can see the ocean in between the buildings. This resort is on the river side not the ocean side. The condo faces away from the river overlooking the pool area. The beds were comfortable and it was clean. There is a coffee pot & a Keurig along with a toaster. There are some basic cooking pans and glasses/plates. We had to walk to Walmart (across the bridge) and buy groceries, laundry, soap supplies, paper plates & towels and anything needed for cooking. But we expect to have to do that in a condo but sometimes there are items there so just know you have to get all of that.
The elevators were an issue as other people in this resort have complained about based on other reviews. I haven’t been to a beach resort high rise condo that didn’t have this issue. You have to wait for an elevator. Sometimes 15 mins if it’s check out time or a busy time of day. This condo is on the 10th floor so that makes it nice if you have to take the stairs versus the 40th floor. The pool is on the 6th floor so most of the time we just walked to that floor. There is an elevator that only goes from the 1st floor to the 6th floor so if we didn’t want to wait forever, we would walk down to the 6th floor and take that elevator to the first floor. That was usually super fast.
**The bad**
The couch in the living room was extremely hard. It’s not a cozy couch to watch tv on. We usually all watched tv in our bedrooms bc it was more comfortable. The water pressure in the showers is almost non-existent. My kids could barely wash their hair in it and I didn’t even try because my hair is super long and thick. It was that way in both bathrooms so we didn’t say anything since I don’t think this is our condo owner’s issue but more like an entire hotel issue. The hotel pool was extremely crowded and we could never get a bed or towels. They were always out of towels (for the whole time). People go down and reserve chairs with a towel but don’t come down for hours. Security does not enforce people not being present but taking up chairs. We tried the beach and were told all of the chairs were so out and no towels. One day we did get our allotted two chairs but no towels. They have you packed in too so people are all around you and you can’t see the ocean unless you get the first or second row. The outdoor movie screen picture never showed a movie. The security guard told me he had been working there since June 2021 and had never seen them play anything on it. We were bummed about that. The outdoor jacuzzi was also broken and there was no estimated time that it would be repaired.
My overall impression of the condo itself was nice. I took baths instead of showers so besides that, I had no problem with the condo. For $700/night though, I would expect a much more luxurious resort with all of the amenities working. I felt like that was the worse part of it all but that’s what I get for waiting to make a decision about booking a beach condo at Christmas. We wouldn’t come back to this resort because of all of the issues with the overall property. I feel bad for the condo owners in this resort because most of the bad issues are out of their control unless they all complain. We wouldn’t stay here again because of the issues we ran into and would rather book somewhere that has everything working and offered.