It was a very nice hotel and resort but had absolutely the worst guest service I was not able to get clean sheets my trash taken out or clean towels without having to pay an extra $150 not to mention that the swimming pool only stays open till 7 PM I even had to purchase my own toilet paper lol good thing I did that because the next guest now has four extra rolls would not recommend it if you were going on vacation due to the fact that you can't even enjoy your vacation because all you're doing is cleaning and worrying about supplies that should've been already there for me