A lot of problems with our experience. We never received our checkin text 24 hours before with the code and everything which we had to text and ask for day of. The rental itself was falling apart with broken floor boards, a mirror that just fell off the wall, and the shower knob falling off. It wasn’t very clean, and when we walked around our feet would turn black. Also, despite our reservation being for 3 people their were only two towels and no blankets or pillows for the couch. I asked for some night of and I was told someone would bring some in the morning but no one ever did so I was stuck sleeping on a couch with no blankets. Also on the first night our next door neighbors were blaring music till 4am, disrupting our sleep and not adhering to quiet hours. I also question the safety of the place as on the first night upon walking in their was what looked to be a homeless man sleeping on one of the lawn chairs right in front of the apartment. All around not a great experience and I am very disappointed especially with this lack of help from staff.