My daughter and I were on a girls trip with our three small dogs. Things weren't going quite as planned and we ended up checking in even later than we had originally expected. Edwin came outside to greet us as soon as we arrived, personally showed us around, and even offered to help unload the car for us!
The place was super clean and spacious, and included a large fenced-in area that allowed our doggos, who had spent much time cooped up in a car over the previous two days, room to run around. There was plenty of grassy area out front for walks, and we didn't feel creeped out even when we were outside with the dogs late at night.
The bathroom was roomy and there was plenty of hot water. Edwin let us know what was nearby so we could order delivery. We were able to take a hot shower, get some food into our bellies, and kick back with Netflix in a comfy bed. (We shared the bed, but also could have used the pull-out couch.)
The next morning we slept in and gave ourselves and the dogs a bit of time to recuperate. My daughter and I were getting things set up to leave the doggos and head out to a prepaid event we were seriously excited about. As we were leaving, Edwin came out and spoke to us - and very nicely informed me it seemed like I was confused about my booking. I had an utter panic attack when I learned I had mistakenly booked the room for one night - the housekeeper and the next guests were on their way!
Edwin and Mercedes were absolute angels. I fell apart - the entire trip I had planned for my 21-year-old daughter had been a disaster. We had already paid $100 to attend an event that was starting within the hour. We had to get cleared out of the room, and then what were we going to do with three dogs while we painted wall murals with local street artists?!? Edwin told me not to freak out - we would figure everything out. While my daughter and I hurriedly packed up the room, Edwin spoke with his wife. They offered to dog sit for us while we attended our event, and then we could find a place to stay afterwards. He even offered to help us find a dog friendly AirBnb!
My daughter and I ended up getting the room cleared out and were actually able to take the dogs with us to our event. But the fact that Edwin & Mercedes were so nice, so understanding, and offered so much help was not lost on us - especially in a time when many people are more concerned about their problems than a stranger's. If I am ever in the area again, I will specifically look them up and book with them again!