My mom and I did not have a good experience in this airbnb. I have never given anything other than a 5 star review but I need to be honest about my experience. I will make a note that the management was amazing, quick to help and respond which we were very grateful for. However I wish I had a more detailed review before booking. We came from Canada and had to book last minute for my sisters birth. We thought the place looked nice in the listing. Upon entering, we realized the apartment looked more spacious in the photos. We were 2 people and brought our dog. It felt like there was no room to move or breathe. Within the first 24 hours, we realized the water in the shower was cold, wouldn’t get warm, and the bathtub was clogged causing a pool of water to accumulate quickly in the tub. I contacted the host and he came right away and brought a plumber to fix the issue. The water handle was stuck mid way not allowing us to access the hot water. I appreciated that the management was quick to help and thought mistakes happen, maybe there wasn’t a thorough inspection after the last guest. The shower was hotter after that, but generally the hot water only lasts about 5 minutes in the unit. A few days later, the shower clogged again. But this time there was a new problem. A pool of water now accumulated onto the bathroom floor. I thought maybe there was a leak from the bathtub since it was clogged when I showered. It took me 1 hour to clean all the water off of the floor. I used all the 4 towels + mini towels provided and mopped the water off of the bathroom floor, ringed the mop in the bucket, and then spilled buckets full of water into the sink. I didn’t understand how there could be so much water. Shortly after I spent all that time cleaning, the water was back on the floor up until my ankles, even with all the towels still on the floor. No matter how much I tried cleaning, the water wouldn’t subside. We then realized the water was coming out from underneath the toilet with every flush. At this point I was extremely frustrated. I had no more towels left to wipe the water. All my clothes, my dog and the whole tiny apartment was dirty with what we now realized was dirty toilet water. At this point I was crying from frustration. I was embarrassed that I was in charge of booking the airbnb for my mom and I and that I booked this one for her to stay in. I contacted the management in frustration and they came relatively quickly to fix and reseal the bottom of toilet. Giovimar brought us new towels, and even cleaned the floor and bathroom well for us which I really appreciated. The whole event was a huge inconvenience and wasted my entire day. I was scared to use the bathroom afterwards but luckily there were no issues after that other than the internet occasionally going in and out. Other things to note: the entrance is in an alleyway which made us feel a bit scared at night. The windows could not be opened and the AC needs to constantly be on for circulation which made us cold at night. The blanket provided was too thin so we needed to buy a new one. The bed wasn’t very comfortable. The floor is hard to clean. No matter how much I mopped and sweeped there was still sand on the floor and bed at all times. The apartment wasn’t very bright as listed. The location of the house itself wasn’t our favourite but the general Hollywood location is great and close to almost everything. The beach is an 8 min drive or 1 hour walk from the unit. There is a cvs and grocery store within 5 min walk which is a positive. Overall we didn’t like the airbnb. It wasn’t our taste aesthetically, it was too small and there were so many issues that it ruined our vacation. I’m very grateful that we still had a place to stay, however the airbnb needs more inspection between guests. We are now staying in an airbnb in the same area for about the same price which is a mansion in comparison. I definitely think it was too expensive and wasn’t worth all the money I spent. Thank you.