Vickie and Stella are very responsive, The apartment was well stocked, but it could use an additional counter to fill up a dead space near the kitchen. Our major problem was the poor, poor internet service and our smart tvs were useless- no matter what we tried (and we found out that a few other rooms had no tv service also) we absolutely could not get anything to work except old YouTube shows. This was a real turnoff because this is what was promised and what we enjoy doing at night! We should get some of our money back because this was unacceptable!