The place we stayed in was dirty, amenities are in terrible shape and many of them are not functional. I do not know where to begin.
1. Couch, coffee table as well as other furniture are in terrible condition. Couch and pillows look and smells like it was found on a dump.
2. Outlets in the living room are fire hazard. Dangerous for a family with small children like ours.
3. Lights in the living room don’t work.
4. Most of the chairs in the house are either shaking or their legs are falling off.
5. Garage was full of rotting garbage from previous tenants when we arrived. After asking our host Axel multiple times, it was removed few days later and cockroach crawled out of this garbage. We found more of them in the kitchen and living room after that.
6. Kitchen dishes and mugs are chipped and weren’t clean at the arrival.
7. Closet doors are broken and 2 out of four balcony doors as well as windows are broken and don’t open. So no fresh air.
8. Curtain rod on the third floor kids bedroom fall on my children’s heads 3 times a day and curtains were black from dirt.
9. Bathrooms weren’t clean at the arrival and I found someone else’s things like razors in the bathrooms.
10. Carpet on the stairs and other rugs are disgusting and dirty.
11. Closet contained unwashed and smelly blankets and comforters.
12. Back yard and the pool was covered with cigarette butts and dirty socks were lying there as well.
Axel also promised that maintenance guy will come to take care of some of the issues, but he never came. We asked our host Axel to clean the place and cleaning lady came back and cleaned the bathrooms and washed the floor. Thank you for that at least. Me and my family also washed all the towels, duvets and curtains from kids room that were dirty. We rewashed all the dishes as well. So I don’t know who should be paying whom the cleaning fee.
Unfortunately our stay was during thanksgiving break, therefore it was impossible to just leave and find a better place to stay nearby. Everything was booked because of the holiday. This stay was one of the worst experiences I have ever had with Airbnb.