Marcos was a good listener and very responsive. Happily the apt is actually more spacious in person than the pictures. The apt was clean. Only draw back all guests gets a plastic band for the pool access and adults are given key fobs to get in and out of the building. Beach in front of building is clean and was not too crowded during our March stay. Many wonderful people from all over the world. Close enough to walk up the beach to the boardwalk (20 min)