DO NOT BOOK HERE!!!!!!! This was the worse experience I’ve ever had in my life!!!!...This host canceled me and I didn’t even know until I attempted checked in. Check in time is at 4:00pm and Stay Sol wrote me at 10:50am to confirm I was still coming. I arrived at the Hayde at 4:45pm to be turned away by the hotel receptionist, that’s when I was informed that my reservation had been canceled, and may I add that the full amount ($3107.00 which will take 5-15 days to be refunded) had been withdrawn from my account. So once I found out the reservation was canceled I called the number that Stay Sol provide or the site, and I gave them my reservation number and the representative told me my reservation had been canceled and I asked could he explain why and then he hung up in my face, I called several times after that and couldn’t get anyone to answer. I traveled here from another state for surgery and ended up having to pay more money because I needed somewhere to stay immediately because I was having surgery the very next morning. Still to this day Stay Sol still hasn’t reached out to me at all. Stay Sol is trash!!!!