Hi, I loved the location and condo itself but there are some issues that could be addressed. Check in:
I only asked for an early check in because we landed at 10am, we had an agreement that they would do their best to make it earlier than 4pm. I had 2 other friends book in the same building so I got you 3 total rentals, you would think as a courtesy for the extra money they made on me they would at least make that happen, but no we waited til 4 like everyone else.
The towel situation has to be better. If there is no washer in the condo or the building, then there has to be someone replenishing new ones daily. People cant be expected to use the same towel for 5 days when showering multiple times a day in hot Florida.
Kitchen:
I tried to make breakfast for a family of 5 but there was 1 tiny pan so it took forever to make bacon, THEN the eggs. Minimal silverware.
No ice trays in the freezer or machine on the floor, had to go 2 floors down.
Beds:
1 of the pull out couches had NO sheets, in this covid world we cant be expected to have my kids sleep directly on a mattress...yuck!
Front desk:
They want nothing to do with us. If you dont stsy directly with rhe hotel and use Stay Sol all you hear is "contact your host" ..."sorry we dont do that, contact your host"..."sorry we dont have towels, contact your host" etc there is NO communication between the two.
These are only a few of the issues but im already tired of writing. If I were to stay here again I'd hope these concerns are addressed, thanks Sal.