Great location and access to W amenities. The unit itself needs some updating with the bathroom especially. Very low water pressure in the bathroom sink and shower head. We did have maintenance come to look at it and there wasn't much they could do.
Kitchen is great but could be stocked more with silverware and plates. The fridge was leaking water and maintenance came and was able to fix it. We left behind some cooking supplies and laundry detergent for the next guest.
The pull out bed needs a new mattress as you can feel the springs on your back. We were able to find additional blankets in the closet to put underneath the sheets but for those using the unit to sleep 4, its a challenge.
Paula who is the onsite staff was super responsive when I reached out and did ask maintenance to come the same day.
The unit has so much more potential with an investment in updating a few items aesthetically (lamp in the bedroom has the lightbulb hanging out of it), etc.