As someone who o rents vacation homes often...I can honestly say that this was one of the best experiences. From the very first communication with Bill, all responses were quick and accommodating. Bill allowed me to come earlier than check in time to set myself up. He was easily available and accessible at all times, yet was not intrusive at all. And the home was ....absolutely perfect. The pictures do not do it justice!!! When in the area again, definitely would love to stay again!