Easy check-in, very good location close to everything. The apartment was clean and as shown in photos. However, we wanted the AC to be lowered but the thermostat is locked, we asked Alan to lower the temperature, and for some reason the temperature remained the same he never lowered it. Also, the walls are very very thin, you can hear every conversation happening outside, which prevents from a good night sleep. Alan was responsive and accomodated my late check out request but tried to charge me a late check out fee because I stayed an hour extra.