Shiela was great! I would have gave 5 stars across the board if the pool was heated and jacuzzi was filled up a little more. I let the front desk know and they never would do anything about any of it. Try to get towels at the front desk, and they would tell us they will put in a request for that. Hours later still no towels. We had another condo across the canal because we had 12 of us staying down there. We spent 90% of our time over there. We basically just use that place to sleep and shower. Even though the setting was beautiful downstairs, we never stayed there. Pool was so cold no one would barely be in it. So if you’re looking for a place to stay, that’s close to everything and a beautiful atmosphere. It was a really nice setting. The reason we didn’t stay there most of the time was just because the pool and jacuzzi was not relaxing. The only other thing that I thought would maybe be in the room was a freezer with the refrigerator, but there is no freezer.