Unfortunately the pictures were not what we found. There was a bed missing. We were told that the bed would arrive next day and the bed never came. It would have been nice to receive a call or message that the bed was ready. On top of that a refund was offered to us, and the refund never came. We asked when we would expect the refund and we go my response 2 weeks later saying that in a couple of days. That is unacceptable 2 weeks to issue a refund that can be done in one day. I called today, sent message and no answer whatsoever. Communication was terrible unfortunately.