Staff at the resort were very nice and accommodating. It’s very close to grocery stores and shopping outlets. We didn’t get a chance to use the pool while at the resort, so I can’t give much info regarding that area. However, the room was very nice and spacious. The only recommendation I would give is for the resort to have better signs directing you to the building for Checkin. Other than that we had a great time and will definitely be going back again.