When we arrived at the room, there were dead bugs everywhere, including the tub, dirty dishes in the sink, beds still unmade abs dirty from the previous guests, and the place had obviously just not been cleaned. We were told someone would come clean it up by 8pm, giving us nowhere to go until then. We were then called a couple hours later she told the unit would not be available at all, probably because the air wasn’t working, and that they had to refund us the stay, causing us to have to scramble to find something else, I would not recommend staying in any of Stay’s properties if this is how they conduct business.