The check-in process is terrible. We arrived to find that there was an additional parking fee $20 (for a parking tag) so we spent a total of $90 for parking ($50), $20 (key fob for building) and $20 for a parking tag. The parking tag was to be paid in cash, which we were unaware of, and you get it back but only if you return it to the office when they are open, from 9-5, which is not doable for guests that must leave early. When checking in, what looked like a 12 year old took my husband to the room to show him how to get in, while I had to walk to a different building to try and find my way to the check in, which was not at the front desk. I asked several people and still had to find my way because no one could understand the other. I felt like we were going to be human trafficked. My husband said he would meet me, but I couldn’t tell him how to get there since I walked down several different hallways. The bathrooms were not cleaned, there was previous renters hair in both showers. The kitchen was gross, grease on the cabinets handles that was caked on, the vent behind the stove had the same problem. The pool hours are 8-5, the beach was disgusting (if the hotel has it for private use then they need to clean their area). Trash, bones from wings and cigarette butts all over. Hardly and utensils, pots and pans to use. And security and employees were not pleasant. Parking deck was ill-maintained, tripped on the peeling epoxy. The place needs several updates, including the floors, walls in master, and maybe take down the lights in the kitchen if you aren’t going to use them (missing the globes and lightbulbs).