Noelle and Jasmin (who helped check us in) were responsive, friendly and thorough. The Captain's Quarters was the perfect place for our family of 13 to explore Ft. Lauderdale/Miami as we waited to leave for our cruise. We used both the Front House and the Guesthouse. In the Front House, there were two bedrooms with king sized beds perfect for the 2 couples, as well as a bedroom with sleeping capacity for 4. The loft above the living room had 2 additional twin beds. In the hallway by two of the bedrooms were the 2 bathrooms as well as a washer and dryer, which we conveniently used. Out back, was the guesthouse, which was perfect for the couple with the infant. Noelle graciously bought a new pack n play for the baby to sleep in. Excellent customer service! We were thrilled with our choice of accommodations!