The positives: hosts were good communicators and I do think tried to do what they considered their best to correct issues. The pool Is wonderful and private - noise (loud music) from the neighbors and the poor shape of the landscaping in the backyard are the only downfalls of the pool area. Check in was easy and the house was clean. The bedrooms are good sized and the mattresses were decent.
The negatives: the house is sparse on amenities - kitchen missing most things needed to actually cook. No dishwasher and pans are old Teflon all scratched.
Knives barely cut. Queen Beds had one flat pillow and 2 decorative ones - low on towels, washcloths and hand towels, nothing in kitchen but a sponge. Foosball table was wobbly and broken, missing entire stick and wasn’t replaced during our 8 day stay. Headboard was broken - We called right away about all these issues and left for one night so they could be addressed. Host did bring the things we asked - but if you’re selective at all about pillows, sheets etc this house will not impress. Very very low end. I was glad I brought one set of sheets from home. Obviously host can’t do anything about the area, though he did offer to call the neighbors to ask them to turn down the inappropriate music (we declined because we didn’t want to feel more uncomfortable) and while we appreciated the efforts made to fix things / bring items - we ended up receiving zero compensation from the host for the night we left or for the broken foosball table. This was an issue because we have kids and they were really wanting to play it a lot- It was part of the reason I chose the house.
Lastly, I do need to note that the host was always kind and composed while we were dealing with these issues. And I forgot my expensive new headphones there and they did find them when I asked and mailed them to me which I appreciated very much.