Nancy is very nice and works with you, but the place is a family home not the best for guests. The description says refrigerator and TV available but this means family fridge with no space for anything of yours and living room TV with no Hulu like it said. The front door lock is difficult to open. The bathroom is kept clean but shared so there are issues like a faulty toilet. I felt like I was invading their space. The house is busy and parking is tight. There are 2 dogs and a cat. The dogs may bark and get hair and dog smell on things.