Jayne is a great host. We weren't expecting to be so communicative with our host until the digital door had a catastrophic malfunction. Jayne immediately responded to our texts asking for help getting into the unit and had a locksmith at the place within 30 mins to let us in. (The door malfunction wasn't her fault and was one of those things that just happened.) Jayne made what could have been a vacation-ruining experience into one that my wife and I laugh at when we remember our trip. Thanks again!