HUGE DISAPPOINTMENT! Other than it being very roomy for a family of 4 & having a great view, this condo was very dirty. Carpet had many stains. Some dishes & glasses were chipped. The coffee maker was broken, one of the beds had dirty sheets, the oven had so much grease drippings that when we turned it on, it smoked up the whole kitchen. The safe was broken, the washer & drier were taken apart to avoid use. One elevator was broken, making it a 10-15 min. wait every trip up or down to 25th floor. When we communicated 1/2 of these issues to owner, he did nothing to fix it or compensate us at all. The tv. wasn’t working when we arrived & instead of sending someone to fix it, he asked me to reboot it & call him back. There were no oven mitts or kitchen towels. We’ve used Airbnb for many years and never had problems traveling all over the world. Never had we had such bad service & lack of attention to someone who was flying many miles away. Owner never touched base with me or was even apologetic. He overpriced for his place and the pictures he posted of his place were way different than what you see upon arrival. I will never book with him again. Very disappointed!