At time of booking unit was advertised as oceanfront apartment with pictures that were ocean front. When we checked in the unit it is actually the furthers away from the ocean, it's definitely not an ocean front, it's a partial view.
It's also the closest to the elevator which is loud. The building is in between two highways with a fire station downstairs making it quite loud.
When dealing with issues Jennifer was very dismissive and unresponsive.
At checkout we were required to pay a departure cleaning fee by the hotel and residence even though Jennifer charged us 3 times more through airbnb.
Was never able to reach host by phone. Always went straight to voicemail saying unavailable leading us to think that she just turned the phone off completely to avoid talking to us. Correspondence via airbnb was very poor she never directly wanted to deal with the issues and thought there was nothing wrong, even though she removed SOME inaccurate pictures during our stay.
We are quite the seasoned travelers and this has been by far the worst experience we have ever had.