The check in process was not good as we had to wait almost 2 hours for our room to be ready. We were also not the only ones waiting for our room as there were other guests waiting as well. The host tried to make this up by extending our stay but we were in a time crunch so we really didn't need all that extra time. We were sent to the pool area to wait for our room and the security guard was not advised that we would go up with personal belongings. The security sent us away and we had to get the manager to explain to her our situation so we would be able to the pool area. When we finally got the room it was not as clean. TV in the living room didn't work. Appliances were very slow to even heat up any food. We had issues with the valet personnel who was very roud to us and when we asked his name he spelled out @$$hole. The Valet service who has nothing to do with the AirnB host or hotel but it does affect ones experience. Overall, the place is as described but its not worth it.