I’ve communicated with Ally mostly through Dharma, and she always answered almost immediately and was helpful with all of my questions.
My apartment was clean, only thing is before I moved in I was notified that an air filter and door had to be fixed as part of maintenance after I had moved in. I wish that this could have been before I moved in especially since the door that needed maintaince didn’t lock (and my apartment was in the first floor.) BUT - as soon as I contacted Dharma about my concerns they IMMEDIATELY sent over maintenance to fix it.
The apartment is located in a gated community so I always felt safe, but sometimes the gate was left open during the day. This is out of Dharma’s control and more an issue of the property itself, but I don’t understand the point of a gate with a code if it’s going to be left open most of the time.
Thanks Dharma!