The room was excellent and great view!! I could not figure out how to be able to watch tv but it worked out, forces me to enjoy all the amenities rather than tv. The check in process was an hour+ waiting for my prepaid advance reservation to be entered in system. The elevators could be a night mare if there is an event or lots of people on site. Elevators could take up to an hour and low or no a/c by elevators. Terrible!!