Ok so I have stayed at the Hyde before with other hosts and never had an issue until this one. When first booking with this host it said in the description that there was a crib in the apt and just to make sure that there was one, I messaged the hosts and she confirmed that there was. Well once arriving at 8 pm we checked in our rooms and saw no crib only a bassinet, so we called the host explaining to her that there is no crib and we need one like she said there would be. After arguing with her for a few minutes she said that she can’t do anything about it and that if I didn’t like it I could check out. Now Image traveling all day with you baby just to hear the host say “if you don’t like it you can check out”. But after sometime she did apologize and agreed to go get one, but I had to build it because I had no other choice. We did find someone else’s underwear there and the hot water in one of the showers wasn’t working so good (water pressure also not so strong). We did have a few nights that were cold in FL and the heater wasn’t working but the host did send someone to try and fix. When they weren’t able to, she did send us one space heater. The apt itself if gorgeous and does have a beautiful view.