Maria was very helpful and responsive. However far as cleaning it seems if they just mop the floor, change sheets, and straighten up. The place needs a thorough cleaning in between guest. My mom got bit by a spider twice while sleeping in the double bed room. Maria diagnosed it as her being allergic to mosquitos. However we are from the country and have been attacked by many mosquitoes and that is not the case. My mom had to go to urgent care and get a antibiotic shot. Arms and foot was swollen, red, and pus coming out of bite. Furniture throughout needs to be most definitely updated. Front bedroom only has mattress no box spring. So bed was unpleasantly low. I live in Broward and I went home to bring my own sheets to place over seating area outside by pool due to the dirtyness. Printer doesn’t work so that should be removed. Maria was going to print shop to print my documents out that I needed but they were closed. I had to go home to print. Overall I would recommend this place due to the size for large gatherings, pool and hot tub was a plus. We did enjoy ourselves for the 4th of July weekend despite of everything else.