The room we stayed in had vomit on the balcony, chairs outside, restroom wall, and carpet right by the bed, notified the host but no cleaning service came to clean it up.
The carpet was not vacuumed, there was broken glass on the carpet.
The coffee area wasn’t cleaned, residue left and used coffee pod left inside that was already used.
Low water pressure, we had no water for a couple hours the time we stayed.
The tv and phone isn’t working in the room, also there is no restaurant in the hotel. We where not able to check in early due to “ our room being cleaned “, no help with luggage carrying after I asked for help, the AC had also went out for a couple hours. No extra toilet paper when we ran out, just one roll, i had to ask the room next door.
Valet was unprofessional, OTHER GUEST where having a horrible experience as well, for a big building you’d think they’d have better elevators, or more then two, The wait is more then 15 min to ride it.
The only thing nice about our room was the view .