The communications were great. The owner very responsive. The place was clean. Kitchen appliances were new and nice. The bathroom was clean and new however the hot water was only slightly warmer than lukewarm so I would suggest that you ask the owner ahead of your stay to turn up the heat. I did mention this to them during the stay but it was after I had been there 36 hours and they said that it would be tough for them to turn it up at that point. The bath towels were of great quality but they don't provide washcloths. The bed was comfy. The HVAC unit is pretty loud so if you are light sleeper I would suggest earplugs but if you like white noise you will sleep like a rock. The HVAC works very well however.