The host was available and responsive to messages, which we appreciated. However, resources in the house were extremely limited. They gave the bare minimum of everything - 1 towel per person for the entire stay, no wash cloths, no tissues, no bath mats, etc. I had to reach out to ask for additional linens, and the host drove in the following day to unlock the linen closet in the house. She gave us more towels, then locked the linen closet again for the rest of our stay. There were ants all over one of the bathrooms. There were also too many rules and if we didn’t follow they said we’d be charged - take out the garbages, instructions with the bed sheets and towels, early curfew on using the backyard, etc. My family was on vacation trying to enjoy but unfortunately, this was not the experience we were hoping for.