Because of the train and the lower access to service, this place is priced perfectly. The reviews make the train seem a lot louder than it actually is, which was a relief. Earplugs definitely help and we’re necessary (Sonder provided). Though I liked having the app concierge and being able to easily access help that way, it was annoying at the same time because service took longer. You would go on the app to reach help, then somebody at Sonder sales/customer service would reach out to the hotel.
We had an issue with our dryer which damaged some of our clothing, and couldn’t be happier with how the situation was handled.
The pool was amazing and made the entire trip. We spent so many hours there! I definitely recommend this place all for the pool- it was that nice.