Pros- The resort was nice, the rooms were nice. Space, amenities, & overall the room was comfy. There’s a bar, karaoke, food place, pool, hot tub, volley ball area. Came with a Washer and dryer which is a must. Everything you could need in your kitchen. Complimentary detergent, and dish soap.
Cons- there was long curly black hair in our shower.
I was told my room would be ready around 4. When I checked in there was no room available, I had to wait for a room. If I had known this was a possibility I wouldn’t have flown in at noon or at least would’ve picked another resort.
At about 7pm Our air conditioning system made loud popping noises and shot out sparks, I called the front 8 times from my room and three times from my cell, no answer. I started calling the concierge and they took a note and said they would report it. I also let my Airbnb host know. They gave me a number to which I left a voicemail about what was going on. I went downstairs the next morning and told the desk, who said they would call someone. It wasn’t fixed until about 3pm next day. I never received a call communicating what was wrong or that it was safe and fixed. We just came back in the room and it was plugged up again and on.
We were told by the guys hosting the “time shared” that they would make sure we got another room but it didn’t happen, maybe cause we didn’t agree to buy into the “timeshare” not sure.
Besides that. If those incidents hadn't taken place, the stay would be perfect.