The hosts were very very responsive. Anything I asked about, they would help me with, also, ther communications were very, very kind and timely. They would respond almost immediately. The appartment was a little less colorful and sleek than the pictures showed. There was a smell of cigarrette when I came in that I handled with essential oils. The neighbors were noisy at night. If you dont mind this, it is a very spacious and confortable appartment in a great location for a good price.