Isaac was super responsive and friendly. The location of his place is excellent - close to lots of activities. It's in a quiet and friendly neighborhood, the beds were comfy, and the linens were clean and plentiful - there are extras in the laundry room. There are a few things that others have mentioned - BASIC cable TV (wah, me and my first world problems), very few outlets (none in the bathroom for the hair dryer), ice maker not hooked up, there is no dishwasher as listed on the amenities page, two of the plastic dining chairs were dangerously cracked. The kitchen was new and cute, basic amenities (I recommended adding a cookie sheet), but not many leftovers from other guests spicewise. I would not recommend this for little kiddos, as some of the furniture pieces were all metal and thick hard plastic. The pool is great, though, so it's a tradeoff. If he continues to charge in the mid-lower end for a stay, it's a good value.