We enjoyed our stay. They were very responsive during our holiday stay. The house was clean. Unfortunately we couldn’t really enjoy the pool because it was cold outside during our stay but the outdoor area is cool. There were a few issues which we communicated with the rep such as lacking basic seasonings, board/arcade games were missing, hot water running out quickly, TV required setup, room light/fan remotes not in sync with rooms, master bedroom shower not pitched correctly resulting in puddling water, there were issues with the grill and outdoor light not functioning. They were very receptive of the feedback and responded right away and corrected what they could during our stay. I would definitely stay at another one of their properties next time as their customer service was great.