Warning - completely misled unprofessional . Took my money and then. Blocked me.
Here is the story.
Planned a beautiful holiday vacation with my family and children and was sent pictures of the apartment.
I originally booked my stay directly with Airbnb. After booking, several days later we decided to modify and Extend our vacation. Raul then tried to modify the dates on aribnb but didn’t know what he was doing. He reached out to us and told us that he can have Airbnb cancel the trip I would get my money back including fees and I then would send him money through zelle. I was so busy at the time and just said ok. BIG MISTAKE. Huge. Never send anyone money without knowing them. The day we landed and were about to check into the hotel we tried calling Raul directly because we thought the room given to us was a mistake. We booked a room with a kitchen and a living room and we ended up getting nothing but a filthy dirty bed and bath. The carpet is filthy stained and smelled like animal urine. Raul blocked us and told us we should be grateful for the price that we paid because anywhere else I would have paid a lot more money.He claimed he sent us pictures of the apartment by accident and took down pictures off the site. This is a warning be careful Raul is a THIEF and a LIAR and claims he doesn’t speak English or live in the states and management at the hotel said that they’ve seen him numerous times and he does speak English. This was a disaster!!!!!! A nightmare.