Terrible, we were on our way in the taxi with a newborn baby, we rent it for a month and she text us 1 hr before the check-in that she can’t take us because a electricity issue. That we should find a place for stay for one or two days, but never said when the issue will be fix. we were on the taxi, with all the grocery, suitcases and baby stuff. When we ask her what to do or if we can stay in a studio she talk about before, she neveeeeer respond back, not even to apologies. Never told us when the electricity will be fix or how long will need to find another place, We talk to her before we did the reservation because for us was important everything in the place was working perfectly for our baby and even we text her the morning of the check in, she just wait till last minute to let us homeless. Horrible experience. Never even text us back. Thanks God the Airbnb support help us.