I am so dissapointed with Airbnb and the hosts we have encountered on this trip, i read all the reviews and thought this would be a good ckean place with communication, but i was wrong, dirty washcloth in shower and dirty hand towel in bathroom lets me know was never cleaned, sprayed perfume very heavily in bathroom to mask whatever, could not breathe, pilling on fitted sheet so never slept under aheets just on top of bed with blanket, also listing said we could use microwave and sink in kitchen but when asked about using toaster before we arrived host stated No kitchen with no explanation as to why, i asked with no response, not sure if it is because we are a mixed couple but did not feel comfortable at all, NO COMMUNICATUON, text her 4 different times with no response until we told her we cut our stay short because of all the things i listed. I believe airbnb cares more about the hosts than the guest, my wife and i have been using airbnb for 5 years and have always spoken highly of them until now. We are at another location now with same stuff going on. We sent all the texts to "Help" center to which they said we need pictures of said problem, i explained i could not send smell through pictures and i did not take pictures of dirty towels and pilling on sheets. So we are out money because hosts can get away with a lot of nonsense. We never took showers there as i was afraid of cleanliness, also was told upon arrival we could only put toilet paper in trash can, never went #2 there either! Upon arrival all nancy could talk about was how beautiful our teeth were, had to tell us her dad was dark too even showed us a picture. But then absolutly no communication from there on out. I think we arw done wirh air bnb, very hard to find honest reliable hosts and once you are in a place help center does not HELP at all, you are jyst out money and feeling unrest.