I booked my clients at Nigel & Maria's home for 5nights for a Birthday Celebration. I am the travel agent and friend of the Birthday girl. Her first impression did not match up to the pictures of the pool & jacuzzi because there were leaves in the pool, floaties by the picnic table, the furniture was not exactly setup or staged as the pictures, this quickly disappointed the client. This is what sold her on the property and it did not appear that the property was cleaned and cleared before our arrival. I quickly contacted the host which sent over Aaron to clean the leaves out the pool. Host mentioned had been cleaned but could have been done the day before. The had been a hurricane but Pompano Beach was not affected they just had the wind. Which still if was done day before alot of the leaves would have been gone. The next day we noticed the Jacuzzi had leaves and calcium an area of the seat. I contacted the host again which sent Aaron back to the home. While Aaron was there we checked all the lights and few of bulbs in one room was out and the light bulbs on the house near the pool were blown. Aaron cleaned the leaves and brushed the calcium off the seat. We ran the Jacuzzi was cloudy the algae from the jets were circulating because had not run for a week. Contacted host again to have Aaron come back to install the bulbs and he added clarifier to the jacuzzi. I discovered at that time that I would need to skim the pool with the provided equipment. I did only because my client was not happy and did not want to get into the pool nor Jacuzzi due to the issues with cloudiness and leaves at bottom of pool. I cleaned and with the direction of host he walked me thru running jet to make the water mix into the pool. I also had a issue with finding the heater for the pool even after reading the provided info but Aaron assisted with the location and on the 3rd evening finally was able to start utilizing the pool and I did not contact the host any longer. I also mentioned to host that was they consider as sofabeds to make up the remaining sleeping areas are not the most comfortable. I recommend they replace them with something that has a cushion and offer linen and pillow for them. The area was quiet and plenty of stores nearby. Pictures makes the house seem a bit bigger but the size worked for our group. The bathrooms are beautiful.