Ignacio was a great host. Any issues we had were immediately addressed. He graciously allowed us to check in early and leave late. This was important for us as we had our own food which needed refrigeration and could not be left out from an 11:00 checkout until a 3:00 check in. There were 3 things that needed repair or addressing. He sent maintenance people immediately and we helped them understand what needed to be fixed. It was a great stay and we enjoyed it very much.