From day 1 when we arrived, while we appreciated Alex letting us in early at 7:15am for only a $100, by 10:30am I found out there was no water. Thinking it was the community having work done in the area, we went to the neighbors who showed us that they did actually have water. We notified him and he investigated and eventually shared that it was a billing issue. We regained water at 1:30pm. We stayed 3 hours without any running water. On day 3 the temperature in the house was 79 degrees, outside was cooler than inside. We notified him and he insisted it was because someone had touched a certain part of the thermostat that we were not supposed to which burned a fuse. I shared that we had followed directions although I felt that it was important to have had a working thermostat. I was working during my trip and spent the entire day in an 80 degrees home. We had plans to go out and when he eventually sent the mechanic we had to change plans and wait to allow the mechanic in the house as he needed access to the thermostat. The issue was not resolved until about 9Pm that evening. On day 5 we were again in an 80 degree home and again spent the day sitting outside. This has been an extremely uncomfortable and unpleasant stay. We tried to be understanding but we payed a full price of almost $3,000 and expected to have a comfortable stay with a working AC unit and running water. We asked Alex to resolve the issue and again was not resolved until 10pm that evening. I would not stay again nor recommend!