We are experienced travelers that rent probably 3 properties or more a year for 20 years or more. We are tolerant and understanding, we have reasonable expectations, and generally just expect Hosts to live up to what is promised, or if falling short, try to make it up in some way. I definitely understand that a Host will certainly advertise the best aspects of property and try to hide any weaknesses. I really have never wrote a bad review that I can remember. I just expect to be treated fairly. This was not a great experience due to the following, our bed in the master bedroom had a thin sheet over the mattress and no mattress pad? Did not really even seem sanitary? It really sounds like a lot of these issue have been brought up in the past and went unaddressed. One of our toilets did not work the entire length of our stay. We kept letting the host know, they kept saying they would fix it, they even sent people but they did nothing but plunge it? I now see that this part of the unit is listed separately, and many past reviews from this part of the unit address the broken toilet that was never fixed for those renters?
Kitchen was sparsely equipped (4 forks?) . Bedding was inadequate for 5 people much less 6. Requests were made and not addressed until the end of day 3 for us. I kept asking hotel staff about the "Private Beach Club" that was advertised that we had access to, and I was getting weird looks. Turns out that it did not exist, and neither did the "Bar with Poolside service". Views from the 27th floor are beautiful, as long as you don't look down, which is a great view of the Walmart at it's parking lot. I would not even bring this up, but I am still frustrated that the Host has been unwilling to answer any of my messages Post trip. Clothes washer could only be used as we were leaving property, because it is either broken or breaking. It sounds like a stampede is going through the condo when running it. No towel service offered at VERY public beach as advertised (we found out the hard way), just 2 chairs. Pictures in listing 25, 26, 27, 31, 37, 40, 41, 42, 43, 44, 47 and 48 do not seem to exist or at least did not exist while we were there, not sure where they were taken or when?. Overall a nice property, but needs to be honestly advertised, reasonably priced for what is actually offered, adequately stocked, and everything brought up to normal expectations and working order. A very disappointing stay for us, unfortunately.