Unfortunately we didn't read through every single detail and didn't realize this was a time share type place. Obviously we could have opted out of the presentation but we were assured it wouldn't be more than an hour so we decided that would be worth the "extras" they included for our time. 2 hours and 20 minutes after our presentation began, we were still waiting for them to wrap it up. We were treated very rudely when we told them they had taken enough of our time and we were finished listening.
Pictures of room don't show the actual room that we got, there was no jacuzzi tub in our unit. The refrigerator wasn't running cold and out 1 of the 3 TV's could be used at a time. We were very disappointed to find out that the hot tub and water slides were closed, as well as most of the other activities. Those things were one of the reasons this listing caught our attention, our kids were very much looking forward to them.
We were happy with how spacious the suite was, the beds we're comfortable and lots of pillows provided. Everything was very clean.