Our stay was perfect. Literally. I wish I could critique, but in all honestly everything was flawless. We were traveling for the first time with our child under one, so obviously it was frightening, but Jordan & Daniel were life savers. They answered any questions, had wonderful suggestions, & even stopped by when we were having some technial issues. They made us feel beyond comfortable & at peace for our longer stay, which was super important to us as a family. The house was stocked with basics, making it feel like we already lived there & set up things perfectly for us to live day to day with no worries. The providing of a pack & play & brand new highchair was everything we could have asked for as well from traveling across the continent & having to pack light. We can't wait to stay with Jordan again, & truly recommend it to anyone who has the opportunity (but not everyone because we want to stay again, haha!)