About the host: I ignored the previous reviews thinking that stephen is a concerned owner and he would have fixed the broken items but he didn’t fix a thing. We reported the defects to him within a few hours of check-in, he was simply non-responsive. This host has a tendency to hide reviews, I don’t know how it happens or how he does it. But it happens.
About the property: I was there for 3+ weeks. I was in unit 3, unit 4 is the cleaning lady (wished I knew it earlier). Whatever I am going to write below has already been written in other reviews before me.
The property is literally a crash pad. 2-3 bowls, plates, a knife, a spatula is all you get on the name of cooking amenities. Washer has been broken for a few months now and he is aware but he won’t fix it. Dishwasher is broken too but since nobody used it before me, it was never highlighted in any review. Most of the lights were out. The renovation work in bathroom was incomplete. The shower area window is transparent, anybody from the outside can peep in. Bedroom window blinds were broken, one of the window lock was broken. The whole house can be accessed from this window, safety compromised. Cooking oven was filthy with oil and grease, we had to clean it. Cleaning supplies (mop, floor cleaner, dish scrubber, soap etc.) were simply not provided for a long stay.
This place should not even be there on the listing but unfortunately it has been there and people have fallen into this trap, including me. You have been WARNED!
About Airbnb: we reported all of it to Airbnb Customer support team within 24 hours of check-in. Their response was to return the full money and hunt for a new house. No compensation about the hassle we would face, no mention of owner’s intentional ignorance towards non-fulfilment of listed amenities, no mention of their own role (Airbnb’s) as a mediator to verify if the mentioned amenities are proper and in the working order. Simply nothing!
Overall, a horrible experience. But since I was there on a business visit and I didn’t have time to go through this refund and re-search of a new house, I bought the stuff I needed to make that house liveable.