Check in was smooth But security ask if you have wrist bands to access your side of building and they ask what floor you are going too out loud. Which I think is a little insane. The valet parking manger is rude and there’s no one to speak with above him. As far as the room, the host was excellent made sure we were ok and in with no problem. The room was so nice and clean. I would definitely book again and recommend for others to book.