It was very easy to communicate with Michele; she was great. We had our son and his wife in from the West Coast, and our son from NC. The space was comfortable for the 5 of us and would have been for up to 6. There are 3 nice private bedrooms. The townhouse is located in an area with limited parking so having any guests over for a visit is a challenge. A friend of our son’s stopped in for a couple of hours and we had to figure it out. Limited access to the garage would have been very helpful.