First there was the "Oh My God we lost our keys to the apartment" emergency - and Ed and Sandy were there to save the day (keys left on coffee table inside). Then there was the "How does one work these new-fangled remotes" emergency- (full confession we do not own a TV) and Ed and Sandy were there. Everything exactly as pictured, hosts as nice as could be, and even the dogs liked us! Garden was so lovely we ate brunch - late sleepers - out there very morning. Location wonderful. Would come back.