First of all, we have booked countless vacation homes in the Miami area and the pictures are ALWAYS nicer than the place really is. Gabriella's place is stunning inside and quite nicer than the pics. I felt like we were staying in a 5 star resort! The linens were so soft and comfortable. The decor was amazing and both giant TV's were a hit with the kids. We loved the excellent views of the beach and the inland area. The TIDES resorts are incredibly well kept grounds and the little details around the pools shows the pride they take. The added cost for fobs to get around and parking fees are a little annoying but all in all it was a great experience. Also, the request to tidy up the unit, place dishes in the dishwasher, and take out the trash are a little frustrating after paying the cleaning fees.
Vanessa the onsite representative for Gabriella was AMAZING!! She was such a big help and really made the check-in experience special for us.