Team is very responsive to answer all questions. There is a charge for valet that is technically a garage fee for self-valet- valet is extra. The building elevator wait takes about 15 minutes for the whole building so stairs are the only practical option to get anywhere in a reasonable time. The apartment itself could have been cleaner and everything felt a bit half cleaned. Gym cleaning hours are 1:30-2:30pm and is closed then, but seemed to stretch longer than that.