We recently had a death in our family and planned this family reunion in memory of her. Our goal was to seek healing and relaxation and this property certainly helped us reach this. Below feedback is to Congratulate the property owners on the things they excelled at and also things they may want to consider improving on for maximum customer satisfaction.
Excellent at: Cleanliness and decoration of home. Gave a very welcoming vibe. Kudos for all the tastefully modern decor throughout the home. We spent a lot of time in the livingroom, kitchen and pool area. Plenty of towels. Loved the white bedding in all rooms, really gave a very clean atmosphere. Communication with owners was top notch. We had a minor issue with getting TVs and dishwasher to work, but it was all operator error. They were willing to drive up to fix issue within minutes of our reporting the issue. We figured out how to resolve so there was no need for them to come by but I felt super reassured by their quick response.
Favorite rooms were the master bedroom, very roomy and bathroom, tastefully designed and decorated. Also the bedroom that appeared to be a garage renovation. My brother loved how it was away from the rest of the rooms, very quiet and private.
Improvements reccomended:
Kitchen - Was smaller than I expected. but functional. My only issue was the lack of serving dishes. I had mentioned I was going to be cooking for the family and was told kitchen had everything I would need , except for ingredients. I was expecting serving platter or tray so people would be able to serve themselves according to their appetite. We cooked every day so it was challenging as there were only 2 large salad bowls. It was difficult serving bacon, eggs, croissants, tacos etc . Also, there was no cutting board, this is essential to any kitchen (IMO). So I'd recommend having at least a cutting board and 1-2 serving trays. Also, hand soap in all bathrooms and kitchen would have been nice.
Pool itself had lots of bugs and debris pool guy showed up to clean pool 2 days later, but did not appear to do a thorough job was gone in 5 mins. We ended up cleaning up pool more before going back in right after he left.
Floors were very slippery, not sure if it was due to cleaner used but would recommend change cleaning supplies and add more area rugs. Dining table kept moving at the slightest push. A family member actually slipped and fell when walking towards entrance /next to dining table. She was ok but if it had been my elderly mother it may have been serious.
Overall we really loved the home and had a great stay. We feel by making these small updates your property will be just perfect.
Sincerely,
Ana and Family