We as a family have traveled to the Atlantic before and love the place. We were aware of the fees. When we arrived they did not have our reservation. I called vacasa several times that day as well as Airbnb. No one could help. I had to pay out of my pocket ALOT for a room for the night. I was promised to be reimbursed (for less than the cost of the night with no apology), but still haven’t seen that. The next day, we were able to get into our room. It’s a handicap accessible. Not a big deal; but not noted anywhere in the listing. The bedroom/bathroom door was impossible to close. There were items on the floor in the living room. Book through another company.