My experience with Dave was TERRIBLE!
STAY AWAY from this property, and work with anyone but this owner!
I booked a same day stay for about 2 weeks at his place. I greeted him cordially and asked about early check in which wasn’t available. Check in was scheduled for 3:00pm, so not surprisingly, the person who asked about early check in arrives at exactly 3:00pm.
I arrived to a property STILL OCCUPIED by a maintenance team that was power washing the premises and had flooded the only walkway to the upstairs unit. I had to catch their attention just to walk though without getting inadvertently sprayed.
I walked up a severely slanted staircase to the unit and immediately reached out to the owner about both the service men and the walkway. He was immediately responsive but also entirely DISMISSIVE! Instead of apologizing, he said they should be gone in 30 minutes, and then asked me to LEAVE a parking spot that was advertised as part of the unit, and park on the street until his team was done.
In my first few minutes in this hot unit, I tried to adjust an AC unit that was on, but WASN’T WORKING when I tried to adjust the settings or turn it off. After having issues:
1) People still on the property
2) Flooded walkway
3) Broken AC
4) Denied Parking Spot
5) Dismissive Owner
I asked Dave for a refund of my money, to which he replied “Ok”. After reaching out to support to attempt to assure the refund was on its way, and having them offer to help me find a new place, I’m still dealing with many issues connecting with the team at AirBnb and TRYING TO GET A REFUND!
Sometime after saying “ok”, he’s tried to make it a partial refund instead, and the AirBnB team is currently taking forever to process this. Now I’m being FORCED TO FIGHT to get my MONEY BACK, for a place I stayed in for all of 10 minutes.
I’ve been passed around to almost 10 different AirBnB reps, was told yesterday I’d get a full refund in conversation, then told he will try, then told it was 50% and see some random number well below 50% of the money I paid potentially en route.
Incredibly PAINFUL experience that I’m still dealing with, and hope you all take the time to read this AWFUL but accurate review.