I had numerous issues with this property. Initially, I notified the host that the internet connection was failing. As per her instructions, I proceeded to restart the router. It didn't work as the connection kept dropping constantly. My husband was working from home and couldn't perform his duties as the internet connection was extremely unstable. Additionally, I informed the host that the freezer wasn't working properly and my food could go bad. On the other hand, I informed her that the hot tub was dirty. We were always polite, respectful, and open to resolve the issues we had. The property manager stopped by the property at 7:30pm. She was visibly upset and with a bad attitude. The first thing she said upon arrival was that she had had a long shift at work and was tired and whether we spoke any English. She went over the different issues we had. As we noticed her bad mood and aggressive tone, we told her to calm down and be more polite. She told us that she was in the military and that was the way she was. After having an argument with her husband on the phone, right in front of us, she said she would buy a new fridge.
She was very rude and made us feel incredibly uncomfortable. Because of her bad attitude we decided to cancel the reservation and go somewhere else.