Where to start? Check in is a big to do. Make sure they give you wristbands upon arrival. We had to go down various times. The instructions say you have to be there at a specific time if not they will make you wait to be seen after 5. But we got there and they make you wait in the heat with luggage till they want to come for you. Take cash to pay for parking and fobs. According to them cc machine didn’t work and they make you use the ATM in the building for a fee. Really!!!!
The apartment is well equipped, clean and comfortable. Second bedroom bed the bed frame was loose and my son almost got hurt. The refrigerator has an interior leakage, and I never had WiFi.
I contacted both the gentleman that helped with checkin and the owner. The checkin man was none responsive and owner would answer but nothing was ever done or fixed. I was told to wait for someone from 11-12. There was a no show. We waited until 2:15 and nothing. Leakage in the fridge ruined some of my food. Not to mention I had to clean more then 5 times.
The building doesn’t allow music. If I’m on vacation I want to put music. Other instructions not provided is in order to use the carts downstairs you need to take an ID. They will not release it without it. No luggage in the lobby. Etc.
All the headaches were not worth the stay For the amount of money I paid.
Good luck to whomever stays at this building.