Cockroaches! Cockroaches! Cockroaches!
Okay now that I mentioned the major issue with this apartment here is my full review.
Location is fine. Surrounding area is a lite dirty but not bad.
Easy walk to the beach through the back of the building and nice partial views of the ocean from the apartment balcony.
Apartment it’s self looked clean to the eye at first during the evening check in. Living room is fine. Minimal furniture couch and table which is good so you can see the ground.
Bedrooms a little rundown and dirty. Sheets seemed clean.
Bathrooms need some work. Tub is floor and walls are pealing. Should use shower shoes in that bathroom. Primary bathroom is better but still old and could use a face lift.
Unfortunately the points above mean nothing to me because the Kitchen was completely Infested with COCKROACHES!!!! Absolutely disgusting.
The first morning I woke up and went to make a pot of coffee. As I pulled out the pot from the machine two cockroaches ran out from the machine and went behind the refrigerator. Surprised I started to look around and found Raid “Roach Killer” under the sink. I took the Raid and sprayed behind the refrigerator.
COCKROACHES then began running out from under the refrigerator which i sprayed with Raid killing around 1/2 dozen at this point as the rest ran under the cabinets and doors.
Next my wife went throw something away in the garbage. As she threw the item into the bag another COCKROACH came out of the garbage. We sprayed the garbage and removed the inner bin. Between the inner and outer bin there were another 20 or so roaches which I sprayed with the RAID and pulled to the hallway hopping that was all of them.
Unfortunately it wasn’t just the garbage can. The COCKROACHES just kept on coming and I kept spraying them. Had to kill another 20 or more over the next hour or two. They were coming form cabinates, under the fridge below the ridge, they were coming from everywhere.
We had left the garbage can in the hall and told the Amos rep Lucia that help us check in about the problem. Lucia lives in the apartment next door. She said that she was aware that there were Cockroaches and gave me another can of raid.
At this point I notified Milli, Ami and Lucia of Amos of the issue and they said they had no idea of the issue and that they would notify the owner and take care of everything. All three of the Amos reps were on a single text chain that is how we were communicating the day before about check in.
I don’t believe that they weren’t aware of the problem. Clearly Lucia new about the Cockroaches which is why there was roach killer under the sink and why she had another can on hand to give me.
At this point I started to look for other apartments to move to because my family was completely grossed out and didn’t want to stay. Unfortunately since it was New Years weekend and the Orange Bowl was going on, we couldn’t find a place to go.
Amos got back to me and said they could have someone come fumigate the apartment with strong poisons but we would be able to be there (we had no where else to go) and the apartment would need to be ventilated. That wasn’t going to be an options since some of the widows didn’t open and the ones that did plus the door to the balcony didn’t have screens.
Clearly at this point Amos knew they were in a position of advantage since my only option was to stay with the COCKROACHES. They apologized and offered to refund me a portion of what I paid.
I am so disgusted and disappointed at this point because I believe they purposely miss led me and others and knew there were Roaches in the apartment. They should have disclosed this in the apartment listing on Air BNB so people can make their own decision as to whether or not they want to rent an apartment that is infested with COCKROACHES. I decline there offer of a partial refund and have requested all of my money back. I also requested my money back from Airbnb.
This is about being able to trust the Airbnb platform And the host that utilize the platform in this case “Amos”. Airbnb and Amos should take responsibility for the miss leading listing for this apartment and be held accountable so that they don’t do it in the future.
Like I said at the begging of the review, in this instance nothing else mattered accept the fact that the apartment is infested in COCKROACHES. The view, number of rooms, location amenities, price, etc. It doesn’t matter. No matter what I wouldn’t have rented this place if I knew it was infested with COCKROACHES.
Maybe someone else would still rent this apartment even with the Cockroaches and that is their right but in order to make that decision the listing should include that the apartment has cockroaches.
Going back and reading other reviews, I’m sure that Amos’s response is that I’m saying all of this because I want a refund and yes I do want a refund but I’m saying this because it is true and want the next renter to know. I also want to see if Airbnb will do the right thing so I can continue to trust and use the app in the future.
I also have many, many photos and videos of the the Roaches. I’ve sent the photos to Airbnb and have asked for a email that I can send the videos to.
I have also sent the photos and videos to Amos.
Sincerely.