Louise wants to accommodate tenants' requests and resolve the issues, and clearly, she has the resources. She sent a housekeeper lightning fast when I asked for cleaning supplies for the room. She responds to the messages within an hour during normal business hours.
We expected the building to be something like a small, renovated motel turned into cute hotel rooms that were reminiscent of Spanish style outside, and it was exactly that. Plenty of outside seating in the sun and in the shade to enjoy the breeze.
The kitchen, living area, and bedroom are renovated and furnished with new furniture. The linens are clean. The kitchen seemed to be stocked enough for cooking simple meals. The bathroom was not part of the renovation in the unit we stayed in: except the funky 70s’ style 4”x4” tiles with black borders.
Other units that Louise hosts have fabulous reviews and you may enjoy your stay there. However, unfortunately, the stay was not for me and my husband, and we had to cancel the rest of the stay and move to another hotel.
What went wrong basically was that I felt like I was dealing with the daily matters, such as cleaning, dealing with the housekeeper, damaged tiles and clogged shower drainage (I took shower in the evening and made a 3" depth paddle of water in the shower stall. It did not drain overnight and my husband took shower in the same 3" cold water), etc, when I wanted to get away from them.
When I mentioned this to the host, her response was it is normal for the hotels within the price point that we have paid ($154/night before the service fee and taxes) to have these issues. At that point, taking another shower in the 3" paddle of water, or dealing with the plumber was not my idea to be a comfortable and enjoyable experience, and decided to leave the property. Fortunately, Louise was understanding and we have received a partial refund which helped pay for the new accommodation.