Booked this house for my birthday weekend. The first night there were some issues with the house (a few of them were: bed linen cleanliness, critters, and breaker box issue), I texted Matt the following morning and he sent people to clean/address some of the issues.
They said someone else would come with a latter to clean the dirty vent, but no one ever did.
Matt came by after the cleaners. He asked if they had taken care of everything and as I was answering his question he cut me off and started talking over me. Why ask a question if you’re not going to listen to the answer? My friends and I just exchanged looks as he went to unlock the room with the breaker box. He stopped by to replace batteries in the thermostat, but forgot the batteries and never brought them.
I’m not from the area and apparently per Matt it’s “Typical for a roach to come out especially when rain comes.” He emphasized it was only one roach. He said if they spray for roaches it would just make it worse if there were more they would all come out. His tone was unnecessarily condescending. He was nicer to my male friends and basically focusing on them like I wasn’t the one who made this reservation, so I just stopped trying to interact and let them deal with him. He said to let him know about anything else that comes up but after meeting him in person I was not going to bother him again.
So no, I would never stay here again mainly because of Matt but also because we saw two more roaches on the last night (didn’t rain that day) and the fact that we even had issues night one that required cleaners to come — this stay already has a cleaning fee, the house should be clean upon arrival.