We had quite a few issues with this airbnb. Overall, it was OK - not great, & not awful. The hosts were responsive, but we were getting texts from multiple phone numbers (confusing), and it would take A LOT of texts to resolve.
- POOL WAS DIRTY - they did have someone come shortly after our complaint.
- EXCESSIVE TRASH - they did not properly clean the trash area from the previous airbnb tenants to the point there were maggots everywhere; it was so disgusting that the stench would come over to the pool. We couldn't use part of the backyard area due to the odor.
- THERE WAS A DEAD IGUANA rotting in the backyard! How did they miss this at cleaning prior to our arrival?!
- FLOORS WERE FILTHY- dirty to the point that everyone's feet were stained. They did not wipe the floors down before our arrival.
- NOT ENOUGH TOWELS - there were not enough pool towels for the number of BRs/guests the house
- TEMPERATURE - they locked the thermostats, so the house was muggy the entire time.