Luiza was on top of it, every step of the way. Everything was so organized and clean. The beds were super comfy. Vardgas responded promptly when the washer died and replaced it the next day. It was a breeze entering and putting down my bags and connecting to the internet. The kids had a blast playing pool and catching lizards outside and there was a lot of room inside! Plenty of water pressure, soap, paper towels, toilet paper, shower amenities, coffee, etc. It was a nice suburban neighborhood with lots of ducks waddling around with their cat. Yes the ducks have a cat friend. Overall we would definitely book with her again.