Review is mainly based on the great costumer service and communication from the moment I requested more information about the unit.
Location! Best side of Hollywood/Hallandale beach. Convenience across Walmart and Publix. Restaurants, amenities and spa were amazing.
Hyde Residences reviews here and in TripAdvisor are all accurate but it all depends on how you process inconvenience or rude people.
Check in went smoothly, couldn’t get early check in, but I never asked in advance so that’s a given. People waiting in line will skip you and ask questions and were loud and rude so that made the staff to be always overwhelmed and not pleasant, in my personal opinion. Resort gives you bands to identify guests but still ask you every time you go in and out your room number and how many in and out, by the end of the first day it becomes annoying and delays the entrance but that’s the Hyde way of being overprotecting on who goes in and out. Restaurant was amazing and staff super friendly. Pool security kind of same scenario with the asking and checking bands. Beach access convenient and we chose to rent chairs from the spa because they had beach beds and closer to resort. BEWARE of Valet parking, rude, loud, not professional, and many time saying machine went down to charge only cash, meaning they keep the money and someone will harass you next day trying to collect funds again. Just make sure you keep your receipt and avoid to get to their same level of hostility. Show receipt and tell them if they have any issues to call the police. Then they move on to the next victim. Saw various people complaining about the same but again, I did not let that ruin my stay. We had 2 rooms and cleaning depends how well maintain they are. Some stains here and there on main areas but nothing to be disgusted about. We had some stains on one bed but contacted Managment thru Airbnb app and got it resolve quickly and they were very courteous. Elevators due take a long time, 4 (1 being the service elevator) and when everyone is going in (like after a rain storm at the beach) you can be there for 30 min+.