The inside of the apartment is in good condition, the furniture is not too old. We provided a service for the child: a playpen and a cot. We drove into a dirty apartment. There were long black hair on the bed. We sent a photo to the staff and asked for a change of linen. There was rubbish in the cupboard in the kitchen. The floors were dirty. There were problems with insects in the apartments, but the administration did not solve the problem. There was no toilet brush in the apartment. This is a hotel type apartment and we expected full service. days asked to solve the problem with insects in our apartment. The appeal was ignored. For several days we asked to change our bed linen and towels, which had not been changed for more than a week. The apartment staff wrote that the maid would come from 3 to 6 and change everything. The maid did not come at this time. But earlier in the morning of the same day, the maid came at 10 am and said that she would now clean our apartments. We explained that we did not wait for the maid at 10 am and we were not warned about it. And we cannot let her in now because our baby is sleeping. Later, the staff of the apartments said that the maid would not come to us again, since we refused her services in the morning. The organization in these apartments is very poor. The staff is very inattentive to customer requests. The booking includes the use of the pool, beach, jacuzzi, Wi-Fi. But after the end of your stay, the apartment will debit your account without warning for this service. Very strange organization of the service. On Airbnb, it is listed as an enabled service. But if you open the detailed information, it says that this service is paid $ 25 per day. We didn't use the beach jacuzzi pool. But the money was debited from our card without permission. The amount was written off more than the amount they provided in the documents.