I feel bad to leave 3 stars because the unit itself was superb and exactly as pictured, gorgeous! But 3 stars is me being Generous toward the private host. The resort itself will be getting a 1 star rating. The resort was the worst I’ve experienced. They don’t heat the hot tub so it’s colder then the pool. The lady who works there laughed and said it’s not broken, they just chose to not heat it. So, no hot tub even though it’s advertised. They only are doing movie night outside on Saturdays (not sure if that’s normal or because of COVID) but that was cancelled because projector was broke. So no hot tub or outdoor movies. The pool bar and grill is only open on the weekend. The resort employees are the absolute rudest and least accommodating I’ve ever experienced. My son went to use the basketball court (no one was in there) and the lady who supervises the pool deck and sports court told him that even though no one is in there, he can’t use it because it’s booked all day. So we went down to the front desk to reserve time for him at the next available time slot and the front desk said there were no reservations, he can use it now through the next hour. We also reserved the tennis courts for the an evening slot and when we went to use it, the same lady who supervises the pool deck argued with us and told us there were already people using it (which there was) and she’d know if we had a reservation. So she followed us down to the front desk, where the front desk CONFIRMED we did in fact have a reservation. It’s difficult to even get towels, they ran out of pool towels at like 1pm and said to use the ones from our room. So we called for more room towels because our shower towels were all damp and used, it literally took over an hour and 2 phone call and trip to the front desk. Then I requested 8 towels (there is 6 of us) and the lady said, “8, how many people are in your room?”, I I told her 6, but we need 8, she still called up for only 6. I will definitely never go back...even though the unit and the resort is absolutely gorgeous, the people running it our the most miserable and rude I’ve ever dealt with. None of the amenities were as advertised.