There was some unfortunate miscommunication regarding the check in process. The key for the apartment was not available upon my arrival and I had to wait 45mins for the key to be delivered by a Lyft driver. I had plans my initial night so that wait was a huge inconvenience. I was expecting a follow up from the host to ensure everything was to my satisfaction as well as an apology but unfortunately I didn't hear from anyone during my entire stay. Coffee and tea was available but there weren't any mugs. There was an iron but no ironing board so I had to purchase one at Walmart. While trying to relax and watch a couple of movies in the living room we noticed a few roaches that surfaced each day/night. That completely grossed us out. During the days of our visitation, it was incredibly cold. We attempted to turn on the heat but we immediately smelled something strong and burning from the vent. This immediately triggered the smoke alarm to sound off. This apartment does have potential, so I can only hope there will be better accommodations made for the next guests. I do understand everyone's standards are different but these nuisances I mentioned were very problematic for me.