I had a hard time checking in it took around two hours because I was told by the check in office that another person was showing as checking in that same day in the same room. Apparently a cancellation wasn’t sent to the checking office so they couldn’t check me in. Good thing I arrived prior to 4:00 pm (check-in time) I wanted to just use the facilities and not necessarily the room. However, it came to my surprise the room wasn’t even ready by 4:00 pm, it was being cleaned out but what I found some what ridiculous was that as we were trying to sort everything out for the cancellation and the fact that it took that long to check in they told me to go back once it was 4:00 pm it was 3:50!!! So I had to go back to the line and wait until it was at least 4:00 pm..
I asked to at least let me check out late since the room was not ready by the check in time and I got no response. However, I did get a text reminder telling me check out was at 11:00 am.
I wont stay here again.