Worst experience of my life in 56 years! I booked a room for the Super Bowl, took the Red Eye to Miami, I didn’t sleep all night and was going to check into my room early that morning and the host said he never received any confirmation and didn’t have a room for me. I spent the next 14 hours going back-and-forth with Airbnb until I finally got a room.
Then for all of my troubles I was offered a $28 voucher. Then once I found a room for two nights it was over $400 and was told I would have a voucher for the full amount to pay for that.
I just barely checked my credit card statement and Airbnb charged me that $400 plus and now I get to call them and continue my nightmare trying to get this resolved.