DON'T BOOK HERE UNLESS YOU WANT TO STAY IN FLORIDA WITH NO WORKING AC!
My family and i were extremely excited to visit Florida for the first time and we soon discovered how hot and humid the weather was. This town home was extremely beautiful and the housekeeping was great. The first night we had no issues. The second night as my friend was walking up the stairs the thermostat blew up like a firework. We thought nothing of it until later that night the AC was no longer working and the home quickly got hot and humid. Come to find out there was a power surge and not only damaged the Air Conditioning but damaged my cell phone since it was plugged in charging. All appliances were no longer functioning correctly, the garage door wouldn't close anymore, and i was left without a cellphone and had no choice but to buy a new one. I called TurnKey the next morning to make them aware of the issue and they advised they would send an electrician to fix the issue. No one ever came and we were left with sleeping another night with no A/C. Out of the 3 nights we stayed here we had to sleep uncomfortably for 2. I filed a complaint with TurnKey and they initially wanted to refund me a measly $40!! I escalated it and demanded to get refunded for the 2 nights we had no working A/C, the best they could do was refund $270. This would have been a great trip but with the AC breaking and me having to buy a new phone on vacation, i wont take my chances and will never book with them again. Don't book here unless you're willing to sleep sweaty and sticky and have your property damaged.