The apartment is well located on the 2nd floor, which avoids the elevator hassle. Also has a nice ocean view. However, it is poorly maintained. 1. the refrigerator was broken for 3 days; 2. the dishwasher had to be re-attached to prevent tipping over; 3. living room lamp was broken at check-in; 4. safe is unavailable (not advertised to have, but expected at Hyde); 5. door handles fall off in master bath and small bedroom; 6. insufficient amount of bed sheets and towels, had to be delivered; 7. closet doors were either missing (master) or no handles and off-rails (small bed); 8. towel rack in the second bath would constantly fall down; 9. walls and curtains were filthy, especially at the bottom. The apartment is largely neglected, and while most requests were fulfilled, it’s definitely not something you want to deal with on vacation, especially when you pay for a “luxury” residence. Issues may differ, but will likely surface, as the apartment is not upkept on a regular basis.