Communication was quick and good as other reviews mention.
Unfortunately, also like other reviews mention, there is a *serious* roach problem and no it’s not normal in Florida (I’ve been a long time resident). When I arrived there was a large dead roach in the cupboard and was told that it must be from the extermination that happens every month. Unfortunately, 2 days later, a live roach was crawling around in the bathroom, just as large as the first. We suspect it came from the gap in the ceiling of the bathroom. I’d say expect to see a roach on your stay here, if that would ruin your vacation and feeling of comfort, stay elsewhere.
The place is smaller than the photos suggest , and like another review mentioned the kitchen is a small corner.
I believe the owner lives in the same building, however does not take care to check the job done by the cleaning company. When I arrived there were hairs in the bathroom drain, a pubic hair near the window, a dead roach on the cupboard, and tiny hairs on the sheets. A very uncomfortable first night. When I told the owner, he showed up at the door in 2 min and apologized and had it all cleaned again quickly, which I do appreciate it.