Upon arrival we experienced a 2 1/2 Hr. Wait just to get into the room due to the key not working and maintenance being unavailable. The elevators take way too long to arrive. Once my wife got into the bathroom the door handle fell off and I had to open the door from the outside. The towel situation could be a lot better, will leave lint all over your freshly washed body. Be careful when drying your hands as the tile holder at the bathroom sink may just fall apart and off the wall. Also if you’re doing on street parking on Diana St. Make sure you’re parked no later than 10 PM and not leaving for the rest of the night, if not it’s about a half mile walk back to the room. The best part of this place was the view and the common living room area.