As a frequent vacationer, I average 10-15 trips a year and have stayed at hotels 100% of the time. I gave Airbnb an opportunity this trip and was truly dissatisfied. The location of the Airbnb was under construction and did not have any curb appeal, the staff were very professional however a handful of staff did not follow proper Covid protocols. The room itself was modern and was a treat to the eye, the quality was not satisfying. I had some issues which were taken care of on my last day day of staying which to me doesn’t read customer service. My final comment is the cleanliness, I found numerous hairs, dirt and random particles of things in the sheets, bathroom, tub, pillows, floor. Overall 2 stars I find to be adequate simply for customer service not being the best, cleanliness not being the best, Covid protocols not being followed.