Sam's communication was excellent, which is a necessity for my wife and I. The place is just as nice as it appears in the pictures, was obviously cleaned well (fresh smell throughout), and roomier than we expected! The intracoastal views are fantastic, and the location is quiet and peaceful. This view was a trip saver for my wife who was suffering with migraines for a large part of our stay. The beach and all the shops are an easy walk across the street. We've LOVED this area for many years; this was our 4th trip to Hollywood Beach. We've stayed at The Sheldon, The Hollywood Beachside Boutique Suites, and the Hilton Doubletree, and preferred Sam's place over all of them! As tall people, we appreciated the high ceilings and open layout. There are robes, shampoos and soaps, an iron and nice hairdryer, beach chairs, beach towels, and a beach umbrella. The couch and bed were comfy, which was nice for people who tend to have lower back pain. The only thing we'd change would be having a slightly larger bathroom with double sinks, since like I said, we're tall people that also tend to be bathroom hogs. ;o) It was really nice to have our own stove top and fridge to do our own breakfasts and then have big dinners out together, mostly at ROCCO'S!! :-D