Do not stay at this apartment. On the day of check-in, we were told no one would greet us and the door will be unlocked. When I checked in my elderly parents, there was no hot water and we didn’t get it back until the following day. The Wi-Fi was not working, due to a broken modem. It was only replaced 12 days later. In the middle of the first night, my mother went to the kitchen to take her medicine, and was greeted by at least 20 cockroaches running in different directions. The next morning, we took pictures of the cockroaches she had to kill and sent it to Charles. The host then asked us to move to a different apartment that was smaller and further away. We were finally able to move back into this apartment 10 days later, after the exterminator finished. When I asked Charles for a partial refund at the end of our stay, he accused me of blackmail. Save yourself the trouble, and don’t book here.