The property was outstanding - but the real difference maker was Jay from Rent Luxe, truely a SUPERHOST!
As a first time AirBnb customer, we had a lot of questions and issues that Airbnb fell short answering. However, Jay From Rent Luxe made himself available to personally call us and make sure all or questions were answered. Once we arrived, everything that Jay had committed to with regards to pool toys, additional towels and local information was waiting for us upon our arrival.
When the air conditioning shut off one night- Jay not only took our call at 10:00 pm, he immediately came out that same night and was able to get it running again. The following day Jay had service technicians at the property to assure that air conditioning system was fixed and running properly.
Jay made our stay at this amazing house one of the best family vacations we have ever taken.