When we arrived at the inn around 2:00 AM, the door lock pin pad was not working. We stayed near the pool and tried to rest for few hours. When we decided to cancel our stay and check-in in a nearby hotels, Alexandria realized the problem and offered us to stay in their penthouse next door. It was a very comfortable room for us and we enjoyed the penthouse. But on the last day the A/C was not working due to the low battery level in the thermostat. We left early before the check out time due to the penthouse became uncomfortably hot. This inn is in a fantastic location surrounded by expensive hotels and so close to the beach. I would come back to this inn and keep my fingers crossed for the door lock and A/C working.