I messaged the host early in the morning the day of our check in asking if it would be possible to check in early. We arrived there at 2:00. They did not bother to respond until 5:00. Our checking was at 4:00. Thankfully airbnb gave us a full refund. The front desk explained to us that the host had not sent our reservation in & would let us know when they heard back. Did not even get to stay the night.