Adlene was amazing. Great communicator, he let us check in early. The week we went there was an event going on so the elevators here were terrible, had to wait 20-30 mins for one. Somedays some of the elevators were down, and I know that’s not the host fault but that is a huge negative for this
Place especially when you pay all this money and it’s on floor 31 walking down the stairs is NOT fun! Other than that great location and amenities.