The staff was very friendly and accommodating. We stayed 4th of July weekend and when we arrived on Thursday the elevator was being repaired so the one that was working was backed up. The staff pointed us to the service elevator and it did the trick. No more waiting. Elevator was fixed shortly after and things got better from there. The 2 bedroom condo though outdated was great for my family of 8. Beds were comfortable kitchen was very functional and the master suite had it's own entrance and mini kitchen. I originally booked this 2 bedroom condo because of the proximity to the beach and it didn't disappoint. One short block away with a convince store and pizza place on the same block. Overall stay was very enjoyable. Pool and jacuzzi on property as well as bar/food. I contacted Chris via email for some questions and he responded back right away. Would highly recommend this place if you are looking to stay close to the beach for a good price.