The hotel and surrounding area is beautiful! The windows, natural light, and balcony were my favorite part. The hotel staff, however, is extremely rude. The “security” guard yelled at me in the middle of a packed lobby for placing my drink and my purse on a side table. He stated that the table was not a “dropping zone” and that it was for door dash orders only - even though there was not a sign stating this. He went on to ask how other guests were suppose to find there food if all of my stuff was on there. It was extremely embarrassing and unnecessary. The elevator wait was unlike anything I’ve ever experienced. It took 15 minutes to get from our room to the lobby during one trip. Amenities inside the room (kitchen) were less then basic. The condo was cheaply renovated. There were scuff marks all over the walls, damage to the edges of pictures and furniture, and the tile in the kitchen was peel and stick.. overall not what I would consider to be a 4 star room.