Host is very quick to respond to questions. Check in and out is seamless. Apartment is very clean and. As others have mentioned, the couches are very uncomfortable and we needed an area to do some work, but there wasn’t really a comfortable place for that. If we had been here on vacation, that would not have been an issue and host left several goodies to be used for vacation (sunscreen, toiletries, towels, chairs... even a little beer in the fridge). The AC keeps the living area and kitchen cold, but the bedrooms could use fans to help keep them comfortable during the nights. We do feel it was a good value!