Communication was great, and the self-check in with the lock was so convenient and spot-on. Loved that the kitchen had plenty of dishes, cups, mugs, silverware and even trays for the oven.
There were however several things that had we known about previously, we would have likely chosen to spend the same money (or even a bit more) on a hotel. The host has been made aware of these things (as well as others that weren't as critical to mention publicly), and I truly hope they'll take the criticism to heart and make these changes immediately.
Most critical things to note about our time there (which will hopefully all be rectified before any future guests stay):
- There are not currently blackout curtains (and bright lights from outside at night) and the apartment has a myriad of light inside at night, from nightlights to TV/internet boxes blinking all in the bedroom in front of the bed. If you need darkness when you sleep keep this in mind.
- The pillows, sheets and blanket were not 100% cotton and therefore scratchy and did not breathe at night.
- The toilet seat does not work for a male to urinate, as it falls constantly. You either have to sit down to do so, or hold it up with one hand.
- We found several insects during our stay. With what is being charged for the rental, proper pest control treatment by a reputable local pest control company should be implemented immediately and retreated every three months.
With trying to compete with hotels for about the same price (or close to it), seasoned travelers expect certain things. As both a seasoned traveler and a professional in the hospitality industry, I'd highly recommend they implement these (and the things mentioned privately) in order to be able to better compete with the hotels in the area.
All-in-all, you'll have a great stay here if these things are corrected.