This is a tough review to write. Hillary communicated well abs responded when needed, a cleaning person was in the space closing the common areas multiple days.
We booked a place in Miramar with a private entrance, pool, desk/study area, etc.
When i texted with an arrival eta, we got a call with a different address. The new place was in a different city, had a shared entrance, no pool, no desk study area, just surfaces available in common areas.
We were traveling for a medical procedure, the private entrance was a selling point as my companion was having surgery and due to limited mobility intended to be in just a robe for a couple of days while recovering. This wasn't an option, as other guests were entering the only entrance regularly.
We were in a position to have to make the best of it, but it caused issues. We extended our stay for 3 nights because of a complication that required additional appointments, and Hillary was accommodating. Had my traveling companion been healed enough we'd have preferred to change locations, but they were in too much discomfort to mess with it.
Host was friendly and responsive, but the bait and switch on what we booked versus what we got is why the rating is 3 *