BIOHAZARD!!!
Unsanitary and zero cares by the operating management!! THEY ONLY WANT YOUR MONEY and don’t care if your health is at risk!! I’ll start there and come back to that in a sec.
So the very first thing is that the place is super bare. No place to place your bags or unpack your clothes into. We literally had to move the dining table into the bedroom to use for our clothes otherwise it was on the floor. Walls are dirty everywhere and dishes had food stuck to them. They advertise TV services but NONE of them have a subscription so completely useless.
Second is that it was once a garage that got converted. A family appears to live in the main, attached unit and the walls are paper thin. We could hear everything at all hours.
Third, they will not care AT ALL about your needs or problems there!!! This is a managed by a foreign group that ONLY cares about the profit and knows that your needs and complaints won’t affect that much so they’ll essentially humor you with responses to your messages but ultimately not do anything to remedy the situation.
Last and WORST of all… The plumbing is old and in really bad shape!! The first thing we did was shower and dirty, dark water began to backfill. Then the toilet water wouldn’t drain and we could hear the kitchen sink, of all places, gurgling water from the drain. This was a very bad sign. Over the next 48 hours we exchanged several messages with the host group and the best they did was call the CLEANERS to come look.. twice, and do nothing. We literally didn’t have a restroom for two days and there’s nowhere close by where you could walk or even drive to use one! They didn’t care. Finally… be prepared… human waist began to erupt from the kitchen sink!!!!!! You read that right and we took photos and video. A plumber was finally sent and he told us that the plumbing was done and was going to need MASSIVE REPAIRS. We messaged the host and advised them that we were checking out since at no point was this place habitable. They completely ignored this and kept messaging as if nothing I said mattered. They would send messages like, hope your stay is going well, and on the last day of our booking (three days after we checked out and stayed someplace SO much better), they messaged asking what time we would check out. Not sure if they were trying to act ignorant for some sake of keeping the money but we constantly reiterated the fact that we had left and that the place was is shit shape, pun intended.
Finally we asked for a refund from airb&b, submitted documentation of the issues and the hosts response and we got a full refund. But according to airb&b the host was fighting the refund and claimed that everything was fine. Airb&b made them aware that we Jade proven our case and the hosts response was “you’re taking their side on this”. These people are pathetic! The kitchen sink and walls had human waist splattered on them, as did the shower floor and they expected us to stay there. Sick!!!
As I said, the plumbing needs MAJOR repairs. This will not take place any time soon and based on the hosts responses and the bare bones furnishing in this place, they have no plans to make it livable. They’re going to LIE and say that it’s been fixed and when you’re there swimming in waist they’ll tell you to stay and that it’s fine and try their best to keep your money. DO NOT RISK THIS PLACE nor any other hosted by U.N.I.!!!!!
You’ve been warned.