Ryan was very communicative and fast to reply. there are a lot of rules to the place so just make sure you read every single one of them. I had a phone call to better go over the rules and that worked out great. the backyard is the sole purpose to book this trip, it's very beautiful and you can go kayaking whenever you'd like. the guest suite is very clean some issues with the bathroom but Ryan was quick to take care of them. the area is not the best, so uber or having a car is a must if you plan to walk around be very careful and alert.