Kate was lovely in the beginning. But This is not a place for you and your pet even if it lies and says pet friendly ! Unfortunately she did not handle the abrasive and obnoxious noises that kept me and my family up throughout the night which I did tell her, Also accused me of having my dogs by the pool when they have camera and can just simply look before accusations and harassing someone while on vacation. Then at the end she charged me $350 for what was a simple paw print from the beach that can be washed with soap less ,claiming it was urine. My service animals do not do that . Anyone that has a pet knows , wet dog doesn’t smell great but does not equal Urine . We are on the beach, so a paw print may occur . I left that place completely cleaned including having to wash the sheets and towels myself . The place is equipped with minimal as possible as well . Beware of fees that she will try and get you to pay at the end, that are absurd and scam like. The view is beautiful though!