The place was not cleaned upon arrival, the air conditioner drips on the bed, there is no mattress on the fold out sofa, and the neighbors do not observe quiet hours. Had to send multiple messages for a refund request and it was only partially honored. We had to spend one night because we had no other option and then checked into a hotel for the remainder of our trip. Such a disappointment. If management had handled our issues differently then this review might have at least some redeeming quality. We’ve stayed at MANY Airbnb places and this was the worst experience we’ve ever had.