Gedan was polite overall. Description and problem solving not so good. I was with my dad and chose this place since it offered a bed and an airmattress. I asked for the airmattress while still flying (he ignored it). We got there on 12-25 midnight (they were flexible with the check-in time). His cohost, his mom, was very nice during our stay. But just one bed, no airmattress at all. Ms. Gigi called him, he literally told me that if I didn't like it, I could just cancel and leave (hard to do at that time, date and weather). He promissed airmattress and a TV for the next day. Yet the only person there trying to fix all is his mom, who didn't get the mattress nor the tv and gave us her mattress. She slept on the sofa with a super loud TV everyday. Extrawork and inconvinience for her and us. He agreed on sending refund, yet ignored my texts about that, asked for a 5 star review and keeps ignoring me. If you're a couple and don't mind chatty hosts, it might be a better experience.