Very helpful host who was super responsive. The resort itself is nice, easy beach access and the pool was lovely. The room was clean and had a beautiful view. The resort itself is very particular regarding the number of chairs you can have on the beach along with other rules but the host makes you well aware of these rules in his instructions which are clear and easy to follow. The elevators during off times were not an issue but when busy could take awhile to go up and down. These are super minuscule things that had nothing to do with the host or the room but I think are helpful to know! Overall was a great experience and would definitely recommend/come back again!