Overall the stay was pretty good, the pictures were pretty much what was expected. The couch was a little dirty. The AC went out during my stay. I was told if that happened to contact the front desk, so I did. They sent someone up and they confirm it was not working. They would get someone out tomorrow. I then contacted Diogo and expressed my concern and what I did and that I thought the right thing to do would be to give me a small discount or some type of incentive for the inconvenience. He stated the he wished I told him as thats a private unit and they have no say. I told him that they need to have better communication so that there is no confusion. Last but not least Diogo mentioned in his remarks if you don’t clean you will be charged $60. Why charge that if they already added a cleaning fee? Didnt understand how that works.