While Sandra did message me to call her a couple days previously, she didn’t mention she would be out of the state, so on the day of me driving to the bnb, I called and messaged her several times and received no reply. So I couldn’t check in nor could I ask for a refund since this was day of check-in. She eventually did reply but at that point it was too late as I already got a last minute hotel room. Please leave check in instructions right away for future guests that make reservations.