Our airline cancelled our flight due to turbulence. We couldn’t be rebooked for 6 days. Flying in from Upstate NY. Airbnb Owner said he had not been paid from Airbnb and would reimburse us. We had no control of the weather. He screwed us so bad. Gave us $300. Back out of $1,200. Javier even charged us the cleaning fee!!!!
Had we know he wasn’t going to reimburse us before 6 days… we would have driven the 28 hours to get there!!! He was very unfair and dishonest. Airbnb did not stand up for our loss either. It was sickening!!
We are almost 60 years old and don’t usually deal with rotten people or companies. Lesson learned as this was our first attempt with Airbnb. Shame on them.
We have contacted the better business bureau..