Not sure where to start with this. Everything was great. I woke up the day I was flying in with a text from Marcelo to contact on arrival and they would accommodate my check in to my arrival. Communication was great. Condo was the best one I’ve stayed in at the tides. The view was amazing from the balcony. One night the cable didn’t work so I contacted them and said don’t worry about it there are apps on the tvs. They had it fixed by the next morning. Everything works great (including the ice maker which didn’t seem to work in any other place in the building I’ve stayed at). Don’t think about this one just rent it, you won’t regret it.