Our stay at Aladdin's place did not go as expected. First, let me say, Fatima's responsiveness and communication was quick and she is a very pleasant person. However, my intial thoughts upon entering the residence was the pictures online weren't a true depiction of the condition of the home. It is an older home but there were things like uncovered electrical outlets, small holes in the walls, one kitchen cabinet door was missing, very dim lighting (especially in the Master's bedroom. Three out of the four bulbs on the ceiling fan were out), and you have to play with the dimmer in the Master's in order for the light and ceiling fan to stay on, patch job on the ceiling in the living room, etc. The house was not nasty, no bugs, critters or anything like that. But there was a lot of dust throughout the home and other things that would lead you to believe that the home wasn't professionally or thoroughly cleaned prior to our stay. I attempted to find some cleaning products. All I could locate was Lysol wipes and hand sanitizer so we made due with that. Myself and another guest have terrible allergies and anytime the A/C (ventilation)was not on, we would have an allergic reaction, itchy eyes, itchy skin, cough, and trouble breathing. This can equate to mold so the home probably should be checked or tested. So needless to say, we had to keep the A/C going and it wasn't really all that warm. Probably considered pretty chilly by Miami standards. Still no deal breakers. We were ok staying there. Lastly, and the biggest issue during the stay was the water pressure in the bathrooms was low and we were without hot water for two and a half days. We all arrived Friday evening. There was very little use of hot water on Friday other than the washing of our hands. Saturday two of the five ppl in our party were the only ones that were able to get a shower with warm/hot water. The other three had cold showers. But we figured it was more usage than normal and again it's an older home so it may take a while to warm back up. So no biggie we all left the home and attended a concert and did not return until late that night...possibly early Sunday morning. Sunday morning one of the guests showered and the water never warmed up. I texted Fatima to let her know that there was no hot water and immediately they were over trying to fix the water heater. Again very responsive. The rest of the guests had to boil water to wash up for the day so we could get to day 2 of the concert. Fatima was even courteous enough to call me and ask if she could enter the residence while we were at the concert to get to the breaker box. Unfortunately, the water heater could not get fixed and she stated with it being Sunday they couldn't get a repairman out. So, Monday prior to departure...guests had to boil water again. At, first Fatima offered a later check out. But due to all 5 of us having early departures. I thanked Fatima for the option but asked if we could get some of the money refunded. Fatima at first offered $70. I told Fatima that's not even a night's stay and I didn't think that was comparable for this type of inconvenience for 5 ppl. She said $150. The total cost of the stay was over $1000. Having to split $150 among 5 ppl for such a major inconvenience, again not comparable. Plus I'm pretty sure hot water is a requirement for homes on air bnb. A refund based off the days of the inconvenience or offering to put us in a hotel for the last night would have been more suitable. I know the water heater issue was not planned or preventable. However, the reconciliation I don't believe was fair enough for the type of inconvenience and for the number of people it affected. By no means do I think Fatima is a bad host. There were towels, wash clothe available for use, soap, cots if needed, she allows check in at two, etc. Just bad timing I guess.