I want to start by explaining that after being turned down by several airbnb's in the area and even the same building due to "Covid-19" even though their ads were still up, and the building across the street at Hyde was open, Nancy decided to give me and my family a chance to stay at her place for a much needed vacation for my birthday, and I am very glad she did. Once we got there, the people in the reception were very confusing about our check in and she came to our rescue to personally check us in within a 10 minute time span, not only did she assist in checking us in but she made sure we had enough keys and cards for the elevator since there was 7 of us, 3 couples and a child. Throughout our stay she made sure that any questions we had she got right back to us and even though in one instances we wanted to access the rooftop pool as we were told it was open, they had said it was for owners only she still got on the phone with the front desk and tried to assist us in accessing it. We ended up needing to stay an extra night as we had missed our flight and not only did she accommodate us but she gave us a very fair pricing so we were able to do so. Since we checked in the place was impeccable with an amazing view, very comfortable furniture and amazing views from each room and especially the balcony. We never heard from Nancy during our stay unless we reached out for something we needed to which she promptly replied and facilitated for us. I would like to state that anybody thinking of staying here, do not be misled by some unfair reviews in my opinion about the host as I feel she could not have possibly have been a better host! If you are thinking about staying here do not for a second doubt it, and make sure when you do you chec out the pool and restaurant at they Hyde a block away right in front of the beach as they have a great pool as well and amazing staff at their restaurant. Finally location is across from the beack(walking distance) and across the street from Walmart from any needs as well as great restaurants all withing walking distance. The perfect place for a beach vacation. Will 100% be staying here again once we come back to Florida without a doubt!!!!