Yvette was awesome! The house in general was fantastic -- great space for a family. The backyard is a little oasis perfect for our family of three's first family trip together! She was always responsive. We asked where the beach umbrella and blanket was and it wasn't at the house, but Yvette responded quickly, and it was at our door step within 30 mins! We enjoyed ourselves at Palms Casita and we just might make this our annual family vacation!