We were greeted by John's property manager Debora as soon as we arrived at the property and she made sure we had everything we needed. The place was very cozy and comfortable. The biggest plus for us was being able to bring our two dogs! Debora even let our dogs have a play date with her dogs while we were away. John came by later in the week and was very nice and helpful. If we ever go back to Fort Lauderdale, we will definitely stay there again.