Place was great, only issue were the elevators didn't work so most of the time me and my 3 children had to walk up and down 7 flights of stairs even with our groceries and luggage. T he host accidentally put the wrong door code in the messages so we had trouble getting into the room, after a long 10 hour drive and it was 1:30 in the am—-thankfully he provided his cell phone number and answered without a problem and very helpful. A load of our laundry got stolen in the public, unmonitored laundry room. Talked with security, house keeping and the front clerk, which none of them were able to help and they said there weren't any cameras in hallway to check either! The room instructions were on the door but was all in Spanish …. Dish washer was on its last leg. Wouldn’t drain water thoroughly. Living room was spacious and clean. Bedroom was clean ands spacious also.