I believe in honesty and integrity. I wasn’t sure if I’d leave a review out of fear of what the host might do/say given my experience with them. If you have no issues with your stay, I’m sure you’ll have no issues with the host hence why there are many good reviews. In fact, my stay overall would’ve been good if it weren’t for one comment they made. This is a condo in a hotel, so the amenities are handled by the hotel. I had minor things go wrong with the hotel that started to add up i.e., no bottled waters, no hair dryer, phone wasn’t working for a short period of time, and their computer somehow put an additional hold on my CC that wouldn’t drop until after my stay. I was willing to overlook all these little things, because they did apologize for all the things gone wrong. The location is great, and the room was pretty good. We enjoyed the balcony and the kitchen came in handy. Communication was a little slow with the host but acceptable. Then communication went horribly wrong. I let the host know of these small issues I was having with the hotel. I never blamed the host, I never asked for anything, I never insinuated that I was asking for anything. The host messages me saying they think I’m making all of these issues up to get a free ride. I only let them know because the hotel’s shortcomings aren’t in their control, but it affects their Airbnb guests directly. I was telling them so they might communicate with the hotel to step it up next time. That was it. I found their comment to be unprofessional, inappropriate, and offensive. It affected my overall feeling about the stay and it made me worry about being honest with my experience. If they accused me of lying already, what would stop them from doing it again? Like I said earlier, I think if you have no issues with the hotel then you’ll have no issues with the host. But if you have issues with the hotel, know what you’re potentially in for if you tell the host. They seem to take it personally and might say accusatory and insulting things. It was disappointing and they never apologized for what they said. They eventually apologized for the incidents that happened with the hotel though. That’s as honest as it gets and I have the screen shots of the conversation as well as the extra charge the hotel put on my card. I’m sure it’s a great place to stay as long as you keep your mouth shut.