Like other reviews said check- in process is painful. We reached around midnight and the valet parking person couldn't help us at all. There are two buildings and each have a separate service entrance and the map which Oscar shared was very confusing. For the next 2 hours we were on our own looking for a way to park the car and get into the apartment. I didn't call Oscar as it was too late . But instructions given are outdated. Parking fees is $50+ $20 deposit now. The apartment is decent with grand view. No In house washer-dryer. Need to get laundry card from the receiving office and it's not free...we got to know this only last day of our stay and the office was closed. Wish they had shampoo n conditioner in the house! Kitchen can be stocked up. Didn't even have sugar! So had to make a trip to grocery store next morning for the basic items...we have stayed in many Airbnb's where the host goes to great extents to make ur stay comfortable and quick to respond for any queries but that wasn't the case. It was all about payments and money. The response time was more than 5 hours from the host.