This is an overall good Airbnb. The room is clean and comfortable. It is a bit smaller than what the pictures make it seem, but otherwise fine. The pool could have been a bit cleaner (bugs and plants from the storms at night) but was still usable.
Location is nice and quiet. It is perfect for a beach getaway!! However, there is not much within walking distance. If you have a car then it is no issue. 15 minute Uber rides generally.
Our main issue was communication and checking-in. We had very early flights and check-in was not until 4pm. Sextant advised we could purchase the room the night before (which cost more than what we were even charged per night just to use it in the morning only) or that there was a storage closet we could use onsite for our luggage. We opted to use the storage closet since we didn't mind killing time at the beach until check-in, as long as we didn't have our suitcase to carry. When we arrived, we could not find the storage closet. I called Sextant and their main office advised there was no storage closet onsite despite them messaging us that there was. They acted like we shouldn't have came early, but we were told there was a storage closet. They advised us to drive to their office in Miami which was NOT happening. We didn't even have a vehicle. Customer service dealing with the office wasn't great and not helpful. The only staff onsite was the cleaning staff who was AMAZING and so helpful. They advised us when our room was clean, which was a few hours before check-in time. They told us to call the office to let them know it was clean so we could access it. The office again was difficult saying the room wasn't clean and then saying that they normally charge for early check-in. I was never offered early check-in before and was only told I could purchase the room the night before for quite a lot of money. I honestly wouldn't have minded paying a normal amount for early check-in, but that was never offered to me. They called me over an hour later to say as a courtesy they would let us check-in early even though they normally charge for it and that the code to the room would work within 15 minutes. It took another hour to two hours for the code to work to the room. In the end, we never would have been in that situation if they hadn't told us there was a storage closet for the luggage. We planned our day around being able to store our bags as we were told and then we were treated as if it was our fault for coming when we did.
All in all the room was great, but the office, while responsive, was difficult to deal/communicate with.