The check-in experience was about the only thing that went right with this stay. I have utilized AirBNB for numerous stays and have had wonderful experiences most of the time. There have been a few that were less than stellar. However, unfortunately, this was by far the worst experience I have ever had. This was the first time I felt it necessary to write a negative review. The pictures and listing of the accommodations could not be more deceiving. In addition, there was mold on the ceilings of the bathrooms. There was hair in the sink. There were holes in the walls. There was a furnace filter where should have been a vent. The closets were makeshift. Drapes were hung up by screws. One of the rooms had a window that looked into another bedroom ensuring no level of privacy. The outside area was poorly kept including furniture that was in disrepair. The surrounding community was less than desirable as well. And on top of this, there was a plumbing issue causing the entire place to smell of sewage.
Needless to say, we left and requested a refund. Not only have we yet to receive a refund, the owner had the audacity to suggest the plumbing issue was my fault - stating that we flushed a diaper and sanitary napkins down the toilet. Mind you, my party had no baby or reason to utilize such items. If all of this was not bad enough, upon leaving, we find that there is a whole other family staying on the other side of the property (even through the property is listed as “Entire Washington Street House” ). They were leaving early due to the plumbing situation as well. We are awaiting resolution from AirBNB. The whole experience has been beyond disappointing.