Melissa’s place was in a great spot for the event we were attending at the convention center. It was very clean. She was always friendly and quick to respond. The outside area was not as clean as the inside but it was windy, so we understood about dust in the air and were not spending much time outside due to chilly weather. The pool table was in rough shape and needs replacing, which disappointed our grandson who wanted to play. We did anyway, but the condition of the table was challenging. Our major complaint was the dryer, it did not work properly and my kids stayed up half the night before their flight home trying to dry their clothes. They wound up with a ton of wet laundry all day at convention center and for the flight home. Melissa only said sorry and said the dryer worked and guests usually don’t use it. Not the best response. She was happy to take extra money for a 2-hour early checkin, but did nothing to comp for the laundry. Good stay without laundry.