When I originally communicated with Guisela she seemed kind and professional but that did not last long. I had an extremely long week and made it to the Airbnb and fell asleep. It’s not like me for my friends and family to call and I don’t pick up so they got worried. So worried they called the police because of Guisela’s no visitor policy. The police came and escorted my friends inside so they could see I was safe. Well after that Guisela took it upon herself to call my friends at 3am not to ensure my safety but to remind them of the no visitors policy in a very rude. My friend repeatedly told her that they left. After that rude encounter was there an apology? No. Guisela then proceeded to send my friends the listing to come and stay there…
Guisela’s behavior was unprofessional, unnecessary, and lacked common decency. The maintenance man at the property came with my friends and the cops as well and saw my friends leave. He spoke with Guisela but clearly that wasn’t enough for her. The cops spoke with her as well but that’s wasn’t enough either.
If you’re going to stay here I HIGHLY suggest you consider Guisela’s behavior. In terms of the property, it’s secured so if you’re traveling alone you’re pretty safe. The room was clean but there were ants and it reeked of marijuana. In all, I will not be staying here again.