It has taken me a couple of days post our stay to come up with how to provide feedback regarding our stay. When we arrived our apartment it was 40 degrees. When I contacted Albert regarding addressing the climate issue his response was he has no control over being able to provide heat because the building controls for climate are centralized. He was responsive but the only thing he did was come check the heating & air unit and had housekeeping provide an additional comforter for 4 people. After, talking with the building personnel at the front desk of the SIAN building & other guests in the building. We found out that we had the ability to have complete control of the heating & air conditioning. Albert lied to us and due to the lack of climate control we all ended up sick with colds. This experience ruined our vacation. I would think twice before booking with a host who is not honest or cares about his guests health & well being. Albert just cares about $$$ and not his guests.