Alright real review alert! John and Blanca must be robots because they refused to speak to me but had the audacity to put "communication is Key" in their bio.I'm sure whomever is reading this would agree that if you aren't going to use the service why should i pay for it? Well that is the case with this Airbnb host as I submitted a change request hours after making the reservation. This host has the nerve to put response time within 1hour and continued to ignore my request and not COMMUNICATE with me about the issue. The host eventually responded miraculously hours before the actual check in date and text me thru the app that he had all of the messages I was sending on silent or hidden 🤔🤔 and start tryna apologize for it. I find that to be so full of BS because I called Airbnb directly when the host wasnt answering me and the rep I was expressing my situation to said he was able to reach the host John and that he said he didnt want to honor my request. WHY COULDNT THE