Mark was there to greet us when we got there. He stayed with us explaining the pool, outside lights, cable, etc... He was also very communicative when we texted him with a couple questions. The neighborhood is very nice and in a great location near everything. Our kids had a wonderful time in the pool, and there was enough space for our family to come over for Thanksgiving dinner. Thank you, Mark for making our stay easy and amazing! We will certainly be back!