Communication was great. The place looked exactly as shown on airbnb website. I just want to share our experience so others can choose the best place for them. The tub shower combo has a very very high tub with a very wide ledge you must step over to get in shower. I am 5 ft 3 and could barely get in without awkward maneuvering. You can't sit on the ledge and swing your legs over because it is a glass door opening and there is no room. The lovely pool outside was not comfortable to use because it isn't heated. We were there for 3 weeks and the weather in Florida was in the 60s and 70's so the pool was way too cold. We like to cook and the kitchen was great and after we contacted them because there was only one cooking pot, they sent a whole set of new pots. The frig, oven, microwave and dishwasher were all top quality and worked great. It is a queen bed and is probably alright for most people but it was very soft and I now bed choices are personal so I won't complain about that. The IKEA had two chairs and a sofa. The chairs were terribly uncomfortable too. They provided a high top table for dining with 4 chairs. I wanted to have friends over but the table was probably 24 inches in diameter. We couldn't have fit 4 plates on it. Drinks would have been fine. On the positive side, there was an open office storage room and it had plenty of towels, shampoos, clothes washing soap, etc. at our disposal. We loved having a washer dryer in the unit. We used it often. The pool man came every week and everything was kept nice and clean. We had a great parking spot provided right in front of the unit.