We had a great time, the home is beautiful and my kids loved it. This is a five star home. We had a little issue with dog hair on the bed and around all the corners of the doors and the living groom fan and night stand full of dust, if only she had apologized and asked to stop by to clean it she would of got a five star, but instead she subjected that it was strange and went on about her cleaning protocols,but never apologized for the issue with or offered to stop by. The only reason I even mention those issues to her was for her to just be aware of them.