Only gave it one because we did not stay. I made a mistake and showed up a day early. Not the fault of the host. But when we tried to contact the host, I couldn’t. Luckily there was a worker there that tried his best to help.
The listing says PENTHOUSE with an OCEAN VIEW! It was a third floor walk up with highrise hotels between it and the ocean! I understood that there was no cancellation but I was expecting a return on the cleaning fee of $130 and parking of $40. After all, there was no need to pay someone to clean when we did not even open the door. Airbnb fought for me and we did get a refund for those fees. I would not recommend this host because they misrepresented the unit. It may very well have been lovely inside but it was not as advertised. We did not know about the parking fee until after booked. You can’t get the address until afterwards. I would like to be able to research the area and building before booking so I know what I am paying for. I should have known when there were no pictures of the outside.