This was a disaster from start to finish. LOWKL called us the day before we were to arrive telling us that they were moving us to another location that was an "upgrade". We arrived late at night and we had trouble finding the place. It was dark, no lighting, behind a gate and down an unlit path. Both of us tripped and fell trying to find the entrance. It was downright dangerous.
We were sent photos of the place and it looked nice. It turns out the photos were for the place across the street. We called customer support and they couldn't find our file and accidentally hung up on us twice! After a few hours of sleep we got up, stepped around the cockroaches and went to a hotel.
After endless confusing and contradictory text messages over the period of a couple of days we finally got a 50% refund. We hated paying it but were happy to get out of there. I hope that others have better experiences that we did. Ou experience with AirBnB has been good for many years.