Communication with staff was great. Fast responses.
When we arrived, the place did not look as clean as it did in the pictures. The walls have quite a bit of damage. The main wall you see when you walk in was horribly damaged from the air conditioned. The doors looked like they were never cleaned. The toilet seat has stains all over it. There was hair in the bed as well as a fake eye lash in the bathroom sink.
The stove knobs were damaged. They kept coming off and one side didn’t even work.
There were no remotes for the ceiling fans, so we were unable to use them.
The living room area is awkwardly set up. We had to turn to the side if we wanted to watch tv at night, we ended up just going to the bedroom.
We also didn’t have hot water the entire time we stayed there. You also hear everything above you.
We were required to rest the air conditioners, put all garbage in the kitchen garbage can (the only other garbage can is in the bathroom so everything went to the kitchen garbage anyway).
When paying a cleaning fee, I definitely expected to have a clean place, but that was not the case.
They also charge a parking fee (which is listed), but they have their own parking spaces in front of the building so it was a bit ridiculous. We also stayed in the building next to the address that they gave us (which was a bit strange to me).
If it wasn’t so close to the beach and just a place for us to go to at night to sleep, I probably would have left as soon as I walked in. It worked for the 3 nights we were there, but unfortunately this is not somewhere I would return.