Valerie was a nice representative. She was right on time and was available whenever we needed her or had any questions. House is really nice. Enjoyed walking on beach and in neighborhood. Not too far from nice restaurants. Few things were missing. No Batman on upstairs hallway bathroom and no place to put your soap and shampoo. Only two small hooks for clothes. Should have ceiling fan in 2nd bedroom downstairs. But they did have small fan that we used. We enjoyed outdoor seating and swimming pool. House was clean. Really nice place.