Everything was great with reservation and communication up until we landed in Fort Lauderdale. I booked this condo for my birthday trip with my sisters as well as paid for early check in. We get there and the front desk cannot find our reservation. No one could reach the host. The front desk contacted the cleaning crew of the condo to try to contact the host. We waited about 45 mins & they finally received the reservation. We check in, they hand me the keys as we are walking to the room, I receive an email stating that the reservation had been cancelled due to AC issues. I immediately panicked and became stressed as I was celebrating my birthday & now we have nowhere to stay. I go to the front desk and they have no idea what's going on. I then receive a phone call from AirBnB's customer service stating that the host cancelled and that a refund has been processed but it could take up to 15 days to receive back. One of my sister's husband found us another condo in Miami which not only put us 30 plus mins from the airport but we had to pay for another Lyft/Uber to take us further after getting one from the airport. About another 45 mins, I receive a phone call from the host stating that it was now fixed and asking if I wanted to still stay there and have my card re-charged. I said no, we had already found something. I was not going to re-book after going through this because at this point I'm frustrated and disappointed and not to mention wondered why he just didn't give me the option before cancelling & just telling me that something was wrong with the unit but it was getting fixed. This birthday trip was suppose to be stress free and relaxing but instead I ended up spending more money and time.