Wow, where to begin…I chose this place based off the great reviews. How could I be so wrong?
Communication from host is terrible. Ricardo doesn’t care about you or what’s going on during your stay. Just a guy renting from another guy trying to make a buck.
Place is small and semi clean which is nice. What isn’t nice is a 3rd of the front door is see through glass and anyone can see into the place if they walk by. especially at night you don’t know with the homeless walking by whose looking in. The neighbors are plentiful. The ones in the back like to come right out front the bedroom late at night and have friends over drinking till early in the morning with their young kids out. 5 out of my 8 days I barely could sleep cause they were out front kicking soccer ball and drinking beer listening to music - wish I could join but here on 12 hour work days..
Let’s get to the part that the city knocked on the door twice with violation notice placed on door saying property wasn’t in code and illegal to rent for vacation property…Ricardo didn’t care when bringing it up and blew it off as If it’s cities problem. The second time the city knocked it had me worried - like why am I even dealing with this?
Contacted the city and sure enough address was in violation. Contacted airbnb, they promised to make it right since obviously I’m going to leave early and not stay at an illegal place.
Well…airbnb was a bunch of fluff and didn’t follow through with anything. Absolutely terrible customer service rep Cesar I dealt with. Was unresponsive and didn’t follow through with anything promised. Told call backs never did. You would think…the city is saying it is in violation but Airbnb doesn’t do anything about it and has customer service reps who don’t reply. Nice.
Don’t book this place unless you’re looking for a 2/10 stay. Best thing I can say is the location was central to where I needed to be. Other then that 2/10 for the actual place. Bed had my back hurting for 4 days after I got home. 1/10 for the host ( which…lol after I told I was leaving early and basically said they don’t care then 5 days later tried to say I opened a “movie basket” which is $15 and consist of a $1 m&m box, a bottle of water and candy cane and gummies. Once I told Ricardo of all the videos I took when leaving, he messaged that he sent towrong guest. Right.. BE WARE OF THIS HOST. And honestly Airbnb you should be ashamed. Cesar is doing your company horribly and question whether I’ll use it again knowing all that happened. Seems dramatic, but what did I just go through..