The second bed didn’t have bed sheets or pillows and didn’t look like the Murphy bed had been striped or cleaned. There was footprints on the bathroom wall in front of the toilet. Only one towel in bathroom no bath mat. You could also hear the people and tv from the other side of the house. Diego’s instructions were very clear and his response time was very quick. He accommodated early drop off for bags which we didn’t end up using but still thoughtful