To start with, even before the check in date communication was GREAT. Very quick responses. The only issue i had was the check in process. I received the keys to the door and proceed to go on the floor it was on. Come to find out the door was not opening. Going back and forth to the front desk, especially knowing our room was on the 11th floor and having to wait for the elevator was honestly tiring when all i wanted to do to put my stuff down and eat something. Besides that, the room was very clean. The views were amazing as well. Watching the draw bridge go up and down was so satisfying to me lol. But i would definitely come back again, already planning on doing so! & to the hosts, you guys are awesome! Always checking in on your guest, making sure they’re okay. Thank you.