Greetings,
My trip was wonderful. Besides, the Airbnb service is way under my expectation. Here are the factors I think your building management service should work on with Airbnb:
1). Noise. For the entire week, I was awakened by the street noise, mowing, ppl yelling, truck sound.
2). Customer service. Not for once if your team has contacted me to ask if everything was as expected. And on the last day, a lady came in without asking how was my stay, your service. But it's time for me to go, which I am already aware of.
3). Supplies. Three rolls of toilet paper, half-full hand wash, low-quality shampoo (made my scalp sensitive), three trash bags, and we were expected to throw trash daily?
Have a lovely summer.
Best,
Lea