We had a great stay. The checkin was smooth, the unit was very clean and had everything that was listed. The team was very responsive when we had an issue with the coffee maker and the bathroom. They replaced the coffee maker with a new one within a few hours. We stayed on the 10th floor unit at Hyde BH. The only thing to note was the shower head in the second bath was not working properly but had we reported it, it would have been fixed. This building only had 3 working elevators. And it is always an issue to get up or go down. Sometimes you have to wait quite a bit. Not a fault of the host at all but wanted guests to be aware. Otherwise a great stay and highly recommend. Thanks!