The location and place was great. We had couple of issues. When we checked in and got settled in the room, we had couple of men walk in the room without knocking. We were shocked and when they knew someone was in the room they just left without saying anything. This was very concerning and after digging in, we found out it was the maintenance team. Arnold's team knew they were coming and never communicated this with us. I wish they did so we knew what was going on and wouldn't have had a heart attack. Couple of other things that happen was the safe was locked and couldn't use it until we contacted Arnold's team and they had maintenance come fix it. Room also didn't have an ironing board and when we contacted Arnold's team they said it was in the room and when I told them it wasn't they never responded back. Last thing we stayed for 4 nights/5 days and they only give you 3 towels, 2 hand towels, and 2 wash cloths for all those days. When we asked for more they said they couldn't.