Taylor’s Airbnb listing is materially inaccurate in regards to the
Jacuzzi not functioning, the pool being filthy, the master bathroom shower being broken, termites in the sink
cockroaches in bedroom,
bugs in the shower, the washer, and the dryer provided are different from host pictures, along with dining furniture and couches.
This Airbnb was booked in hopes of having a luxurious stay, and this stay was very far from it. I honestly believe the condition of this place is comparable to a motel. This listing needs to be removed from Airbnb as it violates one too many of Airbnb’s refund policies.
Being that the house was infested with cockroaches and termites, this place contains both a safety and health hazard.
We checked in on May 26th. On May 26th, we noted a broken shower in the master bathroom. This issue was not addressed promptly and was delayed until the next day. On May 27th, we noted a bug in the hall and bedroom. On May 27th, we also noted a massive amount of termites in the sink in the Master bedroom. The property management was contacted and minimized this issue. After expressing our interest to Evacuate the property and demanding a refund, extermination services were finally offered and scheduled for the following day. My group was not able to locate another Airbnb with similar rates this holiday weekend at such short notice, so we had no other recourse than to stay at Taylor’s listing, which did not provide us with comfort. Ultimately, each day a new issue arose.
After having paid nearly $4,000 for group vacation and did not have the opportunity to sleep comfortably, I would like a full refund as my group and I was totally Deceived. After sleeping on Taylor’s unsanitary furniture, a couple of guests developed skin irritation and rashes. Pictures will be uploaded for evidence, along with pictures of bugs and furniture.
I look forward to speaking with someone soon regarding my refund. Please note that I will also plan to contact the BBB to ensure this never happens again to another large party.