The unit and building were very clean and as pictured. It is SO close to the beach, restaurants, and beautiful amenities. The pool closes at dusk, which was 7:00pm when I stayed. I would have loved for it to be open later, especially since there are lights on the rooftop. The hot tub was often full and we had to wait for a chance to enjoy it. There were no beach/pool towels provided. The sheets were cleaned, but had old stains visible upon close inspection. The toilet paper was cheap and we had to buy our own. The freezer was also frozen up and did not work. Overall, the stay was great and the perfect spot for us. I would definitely stay again whenever I'm in Hollywood Beach.
The host was responsive, but sometimes took several hours or a day to respond. I confirmed with the host three times that I was confirmed for a late (1:00pm) check out, and I was assured that the housekeeping staff were notified of the late check out. At 12:30pm, housekeeping came knocking at the door several times, and even walked in on one occasion. I finally answered the door and a man with housekeeping animatedly said "you have to check out, you need to leave." I told him that I was approved for a late check out, and he said "no," asked who told me I could check out late, and had never heard of the host company. He made a phone call and then did not return. Because of this, I would recommend keeping the bolt locked when in the room.