The check in was quite a hassle since the battery of the door wasn’t working, we had to wait outside for over an hour until they fixed it. Thankfully Nadia was able to respond quickly and assist with the process, which made things easier. The ice machine in the freezer wasn’t producing ice but the front desk suggested I can get some from the bar on the 9th floor. I didn’t like how far down you have to walk to enjoy the free beach chairs & umbrella, my sister is disabled & it was really difficult to get the wheelchair through the sand. It’s about 0.20miles down from the hotel. Overall, everything else was clean & the view was beautiful.