This property could have been so much better than it was. We had many issues with maintence, AC not working (when shown the dirty, old filter we were very shocked). The pool not cleaned at check in and was not maintained throughout our stay. The biggest problem for my family and I was cleanliness, for example: overflowing trash on check in which we had to deal with, cupboards with half-eaten food in them and dog hair from previous guest absolutely everywhere (4 weeks later we were still trying to clean it up). The cleaner, at the owner's request, did come back but only to remove paint that was all over the floor and take dying plants away. The owner has been notified of all the problems we encountered and in some areas he did try to rectify them.
Communication was very good and the house was in a lovely peaceful neighbourhood but because of the many isues we had and having to wait in for trades people to repair these issues, our stay was ruined.
The space in the property is great and the large tvs with always something to watch was a big plus. We feel with a property manager or owner checking the property this could be a great place but, with the way it stands at the moment it was way too expensive for what it was.
The pool area was probably one of the biggest disappointments. It was a space we were looking forward to socialising in, it needs new outdoor furniture and to be cleaned and tidied up.
We have stayed in many airbnbs and have never had this many problems and I, in return have always had good reviews back so I have not enjoyed writjng this.