We had several issues with the house, the first night the hardwired smoke alarm went off at 3 AM and dinged until somebody came to fix it the next morning. Twice while we were there the smoke alarms with fire fire - exit the building - came on and we had to get the reset done. The pool was ice cold it’d been raining for at least a week, it took two days to get the heater on. There was one towel each per person for an entire week that is skimpy to say the least. The ice machine in the freezer was turned off. There’s no lightbulbs in the living room for the lamps or they were all burned out. The light over the stove burnt out. The beach towels were old bathroom towels?? It was just a combination of a lot of little things and a lot of calls to property manager and at this point I just cannot say I’d recommend it to someone else. I would have to say though they responded every time and promptly. Giovanni was awesome and tried. We did get an attitude from the property manager the first time we called about the pool which I didn’t appreciate. For almost $4000 a week I would think an advertised heated pool is not an extraordinary request.