Luong was onsite installing security cameras and friendly to welcome us. We did have to ask how to open door as there are 2 door handles - you have to turn both at the same time. Kitchen is wonderfully stocked, cooking would have been a breeze. Snacks & drinks (plenty of types) were available for additional purchase. If you enjoy walking you can walk to Santana Row, however in my opinion it is only for comfortable walking shoes as it is a good walk. Space was comfortable, mini spilt systems in each room allowed us to choose our temperature of comfort. Overall, we enjoyed our night.