Jurgen and Susie are terrific, experienced hosts. Their apartment is very comfortable and looks just like the pictures. It was very clean and all instructions were simple to follow. All the essentials are available in their place and are well maintained. After the stores and restaurants close, the street is quiet; we didn't hear anything after we went to sleep. The location is great! We tried several restaurants on Santana Row and could walk to the mall across the street. Would definitely stay again.