Beware. Covid is in the air. Plushy’s place is well designed and disgusting 🤮. I could see the germs on the microwave, faucet, the tub was black with dirt, the light switches and door handles showed the germs 🦠. Clearly they did not follow the Air bnb enhanced cleaning protocols. Arriving at 10:30 pm at night I had to clean it myself. Plushy offered to send a housekeeper who never showed up until the 4th day and left shampoos and conditioner at the door. Communication was definitely an issue as it seems that their understanding of the English language is mediocre. They did leave brand new unwashed towels and sheets which I didn’t use because the lint would’ve been overwhelming. Linens should be washed before use as we don’t know what they go through in the stores or manufacturing plant or in transit.
Note: The Mountain View location house rules require rolling out the trash and recycling bins for a 20 unit condo building on a Tuesday’s/Wednesday’s. It’s a big pink dumpster and about 6-12 large trash bins for the entire community. I thought that was overwhelming especially having a weak arm. I informed Plushy that I refused to do that prior to arrival. The response was, “well it’s the house rules that you should’ve read before booking.”
I could go on about the horrible experience I had with Plushy, but I won’t. I’ll sum it up to be that I left their place better than I found it and it took me 4 hours to clean the place properly before I was comfortable laying my head to sleep during a pandemic. The Covid virus is very real. People are dying because of it, and Plushy seems to be very nonchalant about that fact when it comes to employing a housekeeper who will follow the enhanced cleaning protocols. I should’ve Check their reviews on places they’ve stayed before I booked. I was very disappointed in the service and the level of social intelligence.