Stayed as a family of four. Property needs a bit of repair and updating to be advertised as ‘luxury’. Examples: skirting boards/some walls and doors were very dirty, burnt out lightbulbs, unpleasant smell in kitchen, front door difficult to lock from inside the house, holes in some walls and broken/wonky blinds in the master bedroom, pool with broken tiles and discolouration).
The hosting could also be improved to make this a ‘luxury’ property. We communicated mostly through the AirBnB app with as many as 10 different people, some in different states which felt impersonal. As a result, we arrived the property with no one to greet us and let ourselves in via a lock box. We then found the property had not been cleaned and a pile of dirty towels and bed linen by the front door. After a bit of effort we got in touch directly with the owner via WhatsApp who apologised and offered to relocate us to a hotel for the first night (which we declined as it had been a long journey). A cleaning crew arrived a few hours later (9pm) and returned the next day to work further on the house. The owner rightly refunded us for the first night but did not offer further compensation despite my sending photos showing the poor condition of the property. We were then directed back to the AirBnB app for further communications. We found this difficult and definitely prefer the more personal hosting approach most other AirBnBs offer but understand owners have this choice.
Unfortunately until either the property or the photos/price are updated we sadly can’t recommend this particular house.