I travel and stay at a lot of Air BnB places for work and pleasure. Even though this is a nice house and nice location the experience was ok. When I look back all of the communication and effort to make our experience inviting all of the correspondence to me was about how to take take of the house but nothing about taking care of me. We had plenty of reminders about garbage day and plenty of notes everywhere to remind us but not once did I feel about was my experience going well. Several examples; plenty of cleaning supplies for the kitchen but none in the bathrooms. Every place I have stayed had the staple toiletries. Not even a bottle of water. This place looks like it is run by a service to maximize getting people in and out but not helping you enjoy your stay. No spices, no supplies to wrap food, nothing. Not even a welcome, except for the canned email with all of the reminders. The place was 55 degrees when we showed up and took 2 hours before it warmed up. The kitchen had limited staple supplies to make food and missing some essentials to open a bottle of wine. I have stayed at many Air BnB's in Mountain View and you have many choices (several had a bottle of wine on the table when we showed up, with a nice note) and your paying so much you should provide more supplies for a better experience. Not just light bulbs which I had to use two because when we arrived they we not working and toilet paper and kitchen cleaning. If you are looking for a clean place with no charm or supplies this is your place. If you are looking for the right Air BnB experience, explore your options. P.S. get rid of the touchpad login. Waste of time, impersonal, and it is worthless when you can use the Air BnB text messaging.