Quinn, our hostess, made herself available whenever we had questions. We landed over an hour and a half before normal checkin. We called to ask about getting in early. She had her cleaners go through and let us in early. The home extras touches. A few examples: There were extra toothbrushes in each bathroom, bottled water and sodas in the refrigerator. There were hairdryers in both bathrooms. Every cabinet was labeled making it easy to find everything we needed. It was clean, nicely decorated and we very much enjoyed our stay. Would stay there again.