The hots are just wonderful, and the home was just as I expected. To begin, Cynthia was extremely supportive and quick to respond to all my questions. I reserved the entire home to host a Super Bowl gathering, and she was flexible to meet my interests to make sure the stay went perfect. One disappointment I and the guests had was a technical issue with the main tv during the game where the screen continued to “twitch”. Moreover, Cynthia expressed concern as well and immediately connected me to someone I can consult with about the situation. Although it was unfortunate, the additional entertainment of the spa, pool table and cabana made for a good time.