While Bridget's place was cleanly, there were many things that weren't true to the description of her place. First off, there are three people in charge of this place and while one person is the main host there are two co-hosts. Our host was Bridget but yet we never talked to Bridget at all, only the co-host Al, which is a bit confusing and frustrating. They did check in every day, but it felt generic and at times when we were having a conversation, Al would just change the subject without addressing my previous inquiries.
I sent a message to the host before booking our stay letting them know that it would be my boyfriend, me, and our dogs staying because I read that there was a fee and wanted to know how much it would cost. All I got in response was a pre-approval to stay in their home and it didn't have any pet fee added on, so I assumed they didn't have one or else they would've said so when I inquired. On the last night of our stay I get a message from Al saying that it's $15 dollars a night for a pet fee and that it would be $60 total even though we were only there for 3 nights. I told her that her math was incorrect and that she should've told us about the pet fee beforehand because we might not have stayed at her home if that was the case. She was kind enough to waive the pet fee, but she should be more upfront about it in the first place.
Now for the inaccuracies on the description. While it was convenient distance wise for places to go in San Jose, it did not explain that the place was on a main busy street where people are walking by the fence constantly and you can hear all the cars, buses, and trucks going by. So if you have dogs that are protective or just expect it to be a quiet stay, it's not. There is a decent amount of street parking though.
The yard/gated patio is there but the photos show some grassy areas which are no longer there, they are now filled with wooden bark. That was a little but of an upset for us with dogs.
They Also didn't state that the whole place was a shared wall with the main house and that you could hear EVERYTHING including full conversations, what shows they were watching, and even their footsteps through the house. There was arguing every day to the point where it sounded like domestic violence. If you're expecting to sleep in, you won't unless you're a VERY deep sleeper because they are extremely loud for almost the whole day. They are good about being quiet at night however.
Now for the place itself inside/amenities. Check in was very easy with a keypad and the place is spacious enough for two people to be cozy. There is a mini fridge with a tiny freezer in it and a filtering pitcher (which you will need because the water is cloudy and weird tasting, even for just brushing your teeth), a coffee maker, a microwave, & a toaster. The bed is comfy even though there wasn't a fitted sheet on the bed, so it was just bare mattress. The tv is decent and there's a desk if you need to work. The whole place is carpet except the bathroom, and there is a vacuum, ironing board, iron and space heater if you need them. There were some paper towels and toilet paper but that's it. Also, they only gave us ONE medium towel for everything so only one of us could take a shower and we had nothing to dry our hands on.
The shower was decently sized and the water pressure was good (until someone in the main house uses it, in which it decreases dramatically) but you couldn't really move the shower head. Also bring your own shampoo/conditioner/body wash because the ones in the shower which was like a hotels dispenser were very cheap, thin, and smelt like orange Pledge cleaner.
The washer and dryer were nice albeit small but they don't provide any washing detergent or fabric softener. They are also outside in the yard.
They did provide a trash can in the bathroom and under the desk but the main trash is outside, and when we got there it was almost completely filled with trash from the people before us. I'm not sure who's doing the cleaning and restocking but they need to do a better job, that's the whole point of paying a cleaning fee.
All in all, we would not stay here again if we were back in San Jose and would appreciate more transparency with the descriptions of this place. I hope this helps someone in the future/ the owners to fix the issues we had.