Right off the bat, communication was easy via text and email. Upon arrival we were given a solid tour of the residence and the family suite. We were also given good tips on local restaurants and sites to visit. Based on our experience the posting was completely accurate and the hospitality was above and beyond as were provided fresh bagels and various other items during our stay in the suite. Access to laundry, jacuzzi and bike racks were some of our favorite bonuses in addition to the foosball and ping pong tables. As Steve works in the medical field, he is often on call leaving his sons (Spencer and Griffin) to run the show... our family was beyond impressed by Griffin's maturity as an 18 year old (just graduated HS) and his ability to thoroughly set us up and check in consistently to ensure our needs were being met. Last but not least, the neighborhood was amazing, clean and full of friendly residents. We would definitely stay with Steve and his family again!