Miya was very friendly and helpful. She is particularly good at communicating promptly. The apartment is clean and well supplied, even with toothbrushes and mouthwash. It's private and self contained, though you can hear people in the room behind the bathroom door. There was construction going on, but she alerted me to that fact and it was no problem. The neighborhood is standard suburbia, safe, and a mile's walk from the Marriott, where my conference was. A very pleasant stay here.