The apartment is cozy and in an ideal location, a few walkable blocks to downtown Palo Alto. The house is secure with a security pad for both the front door, as well as each apartment. Communication with Alexander was excellent. The apartment itself is well-styled and has everything you would need for a stay. I had to do some work and appreciated the WiFi was strong and stable. The bed was very comfortable and had plenty of pillows. My stay was only two nights and I didn't have the opportunity to use the kitchenette, but it looked well-stocked with dishes, pots/pans, and silverware.
There are just a few things to note. The two days I was there they were doing road construction in front of the house. While this was out of Alexander's control, it was distracting when trying to work. I would not usually write that in a review, but I included it because the walls in the house are quite thin and in the evening I also had trouble working because the next room was listening to some type of sports game. The other guests were not doing anything wrong and it was early in the evening; however, with the walls being thin it didn't lend well to me getting work done. The floors were swept and clean, but the room's area rug needs to be shampooed. After working an hour or so at the table, the bottoms of my socks were quite dirty. Also, the cushions on the chairs for the table had stains.
On account of Alexander's excellent communication, the location/beautiful neighborhood, and security of the home, I would consider staying here again, but in a larger more quiet apartment.