It was the hospitality of Ms. Debbie Dare, at the desk, she saved the day. Jose was available as the host. She represents all there is to do with hospitality. The place was excellent but not because of Jose, it was a Sheraton Hotel. It was clean as expected. I shall never rent an air bnb from a host that will not be responsive when access is an issue. Debbie handled everything. We love you, Ms. Dare! Expect a card in the mail.