Ben was so hospitable! He gave us fruit to eat and went WAY above the call of duty to accommodate us and make sure we were comfortable. The house could not have been cleaner, nor the location better. It was a very nice neighborhood within walking distance of downtown San Jose but was also quiet and peaceful. Excellent and seemingly-new appliances were in the home. This was my first experience with Airbnb, so I was initially concerned but am so glad that I had a great first experience with Airbnb, thanks to Ben!!!