Brendon and Pat were very clear with how to access their place and I found the unit to be both clean and conveniently located. Unfortunately, I found the mattress very uncomfortable and I could feel the metal rods underneath which left me with a poor nights sleep. Additionally, the shower would not warm up at all in the morning. It may help guests to include instructions for slow warming showers in the future, however without knowing and without the time to wait over 15 minutes for a shower to warm, I had to take a cold shower. Both the poor nights sleep and cold shower were challenging and put me off on the wrong foot as I headed to a work related conference. I do think both of these things can be resolved for future guests.