Clean. Quick responses. Always a great value in San Jose. I accidentally booked two rooms for the same nights due to an Airbnb glitch. The host refunded me within hours without any problems. I was in room 12. It comes with a small kitchen area for you to do your dishes and some light cooking. The place is very quiet. With 3 common bathrooms to share among the tenants. Never had a problem with bathrooms. Quick walk to downtown San Jose. Will definitely come back!