What I liked was Team Kasa was really really responsive. If something is wrong, the team members do want to make things right. A huge shout out to Laurel! I think she went out of her way to make sure I was taken care of when I pointed out very obvious things that same day I moved in. I hope they fix those things before the next guest moves in.
Things I wished to have paid attention to during booking. I didn't pay attention that they have monitors (sound and smoke) inside the rooms. It seems creepy. It appears someone blasting music next to your unit can get you in trouble.
That being said though, other tenants (not Kasa units) seem like mostly SJSU students. Even though it was in the heart of downtown San Jose and students were next to me, the noise level didn't get too loud to where I couldn't sleep throughout the night.
Location was next to San Jose State University, San Jose City Hall, and bar district in downtown San Jose. Trader Joe's and Target are a short drive away from this Airbnb or "Kasa." Freeway 280 is about 5-10 minutes away.
Overall, my stay was okay.