Co- hostess Ava is very kind, friendly, welcoming and responsive, prior to booking and during our stay, which I appreciated very much. The house, however, lacked the cleanliness, basic maintenance and supplies for a comfortable and enjoyable stay. It seemed that the hostesses did not personally check the cleanliness and basic maintenance between guests but delegated that to a cleaning crew who was not doing their job. Ava was super responsive to my feedback, even on Christmas Eve. She ordered immediately online delivery of shower curtain and hair dryer replacements and swiffer sweeper. She also promised to work with their cleaning crew to improve the cleaning conditions for future guests. It is very important that guests give candid feedback in a timely manner help hosts be aware of issues and can correct them before the next guest check in. Thanks for hosting us.