The apartment was easy to find and the key code made it possible to arrive at any time. I was staying there for two weeks with a work trip so this was a great location in Palo Alto and lives up to the pictures and description. It's a 10m walk to the Caltrain and 5m to the high street. I also had an issue with the lock at one point and Farnaz was very quick to respond and sort this out. Would recommend this to others.