Great communication prior to arriving, But when I asked for my money back he said no, below is what happened when I arrived to his site:
Check-In was 4pm. I get to the place to check in around 4:20 and the house cleaner is still cleaning my bedroom, not acceptable.
2 min later a couple that was staying in the other room came out in the common area arguing about a phone very loud, inappropriate.
Lastly a dog comes out of another bedroom barking.
All this is happening while I’m waiting for the maid to finish my room for a 4pm check-in.
Once I saw the couple arguing I no longer felt safe.
I asked the host to cancel my reservation, but he said he could not do it nor refund me.
Airbnb I would like my money back!
I had to check into a hotel in downtown San Jose last minute because I did not feel safe.