The loft apartment is quiet, has good AC, a comfortable bed and is in a good location on Santana Row. We made use of the washer/dryer and iron/ironing board. The kitchen has the bare minimum for cookware and the cabinets are a bit worn and peeling at the edges but there are plenty of coffee/pastry options on Santana Row for breakfast and plenty of restaurants for dinner. The decor is cookie cutter rental apartment decor. The apartment building was difficult to find using the instructions provided. The Margo Building is on Santana Row - the entrances are at either end of the back of the building, behind Madewell and LB Steak Restaurant. The apartment is near the end behind LB steak. My husband waited in the 15 min parking on Santana Row while I ran in to the apartment to get the fob that is required to enter the car park, the entrance for which is behind H&M. The fob seemed to be temperamental until another resident informed us that to enter the car park you press the button on the fob until it turns green and to enter the door from the car park to the elevator you don't press the button but instead place the fob close to the pad to the left of the door. We met several other renters in the building and the building across the way who had difficulty with the whole check in process, but once you get the fob it's a great location to stay!