Daniel and Grace were responsive and accommodating. We had some issues with the AC not seeming to work but they were great to send help to see what was going on and resolve the issue. We also didn't have any towels in the unit upon arrival but were quick to come and bring fresh ones for us. The location was convenient with plenty of parking and space for several of us. Everything you need in the house and accessible to many spots in the South Bay. Thank you so much!