We had a lovely stay at this unit. It was clean and well-equipped. Location is perfect, a short walk from downtown Palo Alto as well as the Caltrain station. Alexander was very responsive and professional. The kitchen is a bit too small if you’re someone that cooks a lot. As other guests have noted, you can hear people coming in and out because this particular unit faces the entrance, but that didn’t really bother us. Overall highly recommended!