I booked this place last minute. The description is accurate and Anastasia and Refael were very communicative and efficient. The place was clean and the breeze from the large window in the living room was great! The only struggle I had was finding parking on the street to run into the loft to get the key fob because Santana Row is a very busy street. However, that should be expected as the location is a popular place. Overall, we had a great stay.