I had a pretty good stay here. This was a great location for the price. It was a 5 minute walk from the company that I was visiting during the week. When I first arrived, the door to my room was locked and the keys were not lying around anywhere in sight. Lucky for me, Kathy was responsive and showed up with the key within 10 minutes. The next day the entry door, which is in the back of the building, was locked. I can't blame Kathy for this because I am sure that another tenant in the building locked the door on his/ her way out. So I repeated the same scenario from the previous day: I called Kathy, she showed up within 10 minutes, and gave me a key to the entry door. The only other issue I had was WiFi, I am not sure if it was available, but Kathy did not provide me with information on it.