Due to a glitch with the cleaning company, the unit had not been cleaned when I arrived. The problem was rectified the next afternoon. The unit is charming, private and quiet, except for the refrigerator. Once I read the manual provided in the unit, I was able to figure out the couch/bed. It is quite comfortable and big. My favorite breakfast restaurant is 3 blocks away--'Bills' on Alameda and Newhall. It's a short walk to Santa Clara University, several sandwich shops and a Starbucks. John is accessible and eager to make your stay comfortable.