Diane allowed us to arrive early and was there to welcome us into her home. She and her family were quite friendly, most helpful, and accommodating in every way. She was quick to make us feel at home and offered suggestions of points of interest that we would enjoy during our stay. Diane's home is beautiful with a lovely private garden for relaxing. It is the perfect location to downtown Palo Alto. The bedroom and bathroom were very clean with accurate photos and descriptions. A really comfortable bed too. My husband and I highly recommend Diane's home for your stay when you visit Palo Alto. We arrived as strangers and felt like we left as friends