Like another reviewer I was also moved to a different studio apartment, for the same price as the attic, at 543 Forest in Palo Alto. Everything went smoothly and I think within that market, it was a bargain. Walls a little thin, but it's an older building. Very well stocked place with new mattresses, good kitchen, storage space. Kathy made sure I checked in okay, let me know she was available if I needed anything, and I didn't hear from her again. My stay here worked out great.