Our stay here was good! Getting in and out of the parking space was a little difficult, but thankfully there is plenty of additional parking outside (near the unit) that's easier to use. Sina was quick to respond, in case you had any questions. There was a water leakage issue in a neighbouring apartment, for which access to our unit was required. But Sina was very accommodating to make it work around our convenience. We didn't have any problems in letting the plumbers in for a few hours anyway so we didn't mind. I stayed here with my husband to run few personal errands in the south bay. For us, it was a great spot in terms of accessibility. But beware, if you have big bags, it takes a bit of an effort to move them upstairs, but once you are done, it's all good to go!