We never received a personal code to unlock the front door and were instructed to use the back up emergency code. The upper lock on the back door didn't lock. The few blankets smelled unclean, there was an old stained mattress left in the bedroom closet, the mattress pads had blood stains on them, the shower was dirty, the left bathroom sink was clogged and dirty, there were no extra garbage bags or toilet paper, and there was no broom or vacuum available. There were old boxes left in the driveway and the area the house was located in was not great. The stay was quite pricey for what we received.