Super-flexible and nice hosts, as my arrival was impacted by VERY late flights. Provided an iron almost in real time, which was quite helpful.
Bed was nice and firm, and comfortable - I slept very well.

Neighborhood is great, close to highway and downtown Palo Alto (and Starbucks!). I would call this location a bit "old school" in that the room is large and the bed is great, however the shower isn't deluxe and the bathroom is pretty small. For me that is a "so what" as I care most about high-speed Internet and a good night's sleep. Good off-street parking was nice bonus.

NOTE: Space heaters are available, an improvement over a previous review.