We needed a reasonably priced place to stay in San Jose, found Jorge’s place. It was clean, welcoming and stocked with soap etc.

He had a sofa bed that we unfortunately tried to use as directed in a house binder. The sofa bed got stuck when we tried to pull it out flat. Obviously it had a problem and we tried to push it back in, it got stuck again, then we left it alone. I’m sure there was something wrong with the sofa bed prior to us trying to use it. What bothers me was after I sent a thank you note and pointed out what happened with the sofa bed I thought it was okay. I got a message from Jorge accusing us of jumping up and down on the sofa bed, I politely explained what happened, then Jorge wrote something about hardware, tools and can’t fix it. Again, I explained what happened.
Immediately after that I received a payment request for $721. I declined, we didn't damage the sofa bed.
Note that I have pristine reviews on Airbnb and we’re always respectful of other people's property