We loved our stay at Blueground! They were very responsive and had no problems during our stay. Awesome amenities and we enjoyed every minute of it.....However, we paid a 500 deposit pet fee and we were very disappointed to find out they took over 200 dollars out of our deposit for pet hair. They charged us for "excess trash" due to them throwing out extra hangers and kitchen supplies that I personally purchased and left thinking I was doing a favor. They also chose to throw away perfectly good pillows and bed sheets/comforter due to "pet hair." We didn't even use the pillows during our stay as we brought our own..I would just beware if you have a pet. If you don't, this place is perfect for a temporary stay!!