We were last minute guests - Alex was very prompt in responding and he waited up until we got in. The room was very clean and the bed was extremely comfy. The private bathroom was awesome - marble shower was gorgeous, water pressure perfect, he had shampoo and conditioner too. We were just quick in and out guests but I am sure a longer stay would've been great. Definitely recommend staying here, good price, close enough to getting into the city if you have a car, also close to SFO.