This was the most inconsiderate thing I have seen since dealing with these types of websites. I and my five family members had already traveled to our destination after we received two confirmations from AIRBNB that our place was ready. Payment was taken and yet on the day of our stay when i called Johnny at 3pm to get the keys. He informed me he had cancelled the evening. My family was counting on me and Johnny let us down. I hope AIRBNB handles unreliable hosts like this properly for people in the future.