Great location! Host was not great. We had a lot of issues with our stay. Our stay lasted 3 months for a summer internship and had multiple incidents over the length of the summer.
First issue had to do with the shower head. It was broken upon arrival, so we asked for it to be fixed. The host proceeded to fix it with duct tape that only lasted a few weeks. A three month stay requires a lot more than just tape. Once it completely broke again, it took over a week for the host to come replace the shower head (after saying multiple times that she would come, then not).
Next issue was with the door knob. It was an electric door knob that worked fine for the first couple of weeks, but then we started to have issues with the door not opening when the code was entered. I reached out to the host a few times about this issue and she gave me a few suggestions but also said she would come by. Turns out she never did even though we contacted her multiple times over the course of a month. This ended with us being completely locked out of the house and needing to climb through a window to get ourselves back in. This caused her to finally come by and replace the batteries (once again, had told us for a month that she would stop by but never did).
We had this similar issue with the bathroom drain, where we could not find the supplies to fix this and she kept saying she would stop by and fix it, but never did.
The final straw for me was when I was sitting in the backyard and a strange man approached me asking if he could access unit 2 from the back. This made me very uncomfortable especially with the news cycle surrounding Airbnb safety. He then told me he was there for the water heater. I was not aware of any issues with the water heater and I believe that it is incredibly important to keep residents fully up to date with anyone who will be arriving at the house. I felt unsafe, but it could have been avoided.
And on top of all of these issues, we got charged an additional fee for ridiculous reasons: moving furniture although we were told stuff would be rearranged on arrival, garbage in the outdoor trash can, and things broken upon arrival. Also, against Airbnb rules, this entire process was dealt with via cellphone as opposed to over Airbnb messages. When we got locked out, I contacted the host via cell phone because it was an emergency. All other communication was completely over the app, until these issues came up and the host moved communication to text. I’m not comfortable with that and was forced to block their number.
The place was decent, location was great, but the host made the experience sour. I would not stay with her again for fear of being locked out or being over charged for things outside of our control.