Burbank is not the most elegant part of San Jose. And this Airbnb is in line in that this is not an elegant place to stay and, instead, gives one a sense of the Burbank neighborhood and architecture. It will, however, meet all your needs--appliances all worked and we had everything we needed--so long as you are not expecting a hotel experience. It is centrally located in San Jose and easily accessible to the several highways that can take one anywhere in Silicon Valley and north to San Francisco or south to Santa Cruz and the beaches. It met our needs. Elaine was responsible to the one time we had an issue, which was needing to simply reset a breaker and, to do so, we needed its location. Lights were back on within 5 minutes of our letting her know there was an issue. Nice!