Andrew gave clear instructions and was very responsive. The unit is inside a home that appears to have 2 other units attached under the same roof, we didn’t notice noise much except for when the other guests would enter or leave their spaces. There is also a great deal of noise from the passing cars, but it’s a typical San Jose neighborhood with lots of vehicles parked on the streets. We paid $12 for an Uber to the SAP center and made it there is about 10 minutes. The place was very clean, and as others have said the bed was AMAZING - could have slept for days! We would stay again.
P.s. bring water, the unit does not have any filtered water / water bottles.