I have to say that before this stay I was honestly not too fond of Airbnb. Pictures online can only tell half the story so I've always preferred living in hotels where at least you know what to expect, rather than some stranger's house. However, Joann's place has made me reconsider a lot of my previous biases. It is by far the best Airbnb I've ever staying in, from the chic interior design, to thoughtful touches and amenities, to the excellent and responsive service provided.
The interior design is extremely thoughtful, comfortable, and provides everything you need, to the point where I'm basing my permanent apartment on a lot of the ways that Joann designed her space. Joann has also provided all the amenities you need for a great stay: toiletries, beverages, kitchenware, disinfecting wipes, etc. I barely had to go out to buy additional things. Finally, Joann was able to help with extra requests, such as offering a garage remote for an extra free (or even helping me find a package I sent in the middle of the night). Even though Joann was out of the country, she was able to assist me promptly and have a helped come over to take care of our needs. Overall, 6 out of 5 stars and will definitely reconsider Airbnb more if the place is run as well as Joann's.