We loved the beautiful house. Only problems were minor "how to do's". Everything was great. The mattresses are mostly a little different, maybe more like firm futon, but still comfy. I am recuperating from a major surgery and had folks looking after me. But it was a bummer when we had to leave that spacious elegant house. Kam was very kind and attentive, coming over to check in when I had questions, and helping. It was so homey and wonderful. Especially for family with children.