Anne and Mike are lovely people and very easy to communicate with. Anne went out of her way to leave us snacks and anything else we might want before we arrived. The unit is just as described and visitors should be aware that it is pretty high up in the mountains and the road is narrow and windy. This lends to it's charm as does the rural atmosphere. There are air conditioning units in both rooms but we just opened the windows and let the cool night air in. As others have mentioned, we had no cell phone service (we have AT&T) but the internet service was great. As soon as you get to the bottom of the mountain, the cell phone service does come up.