Mandy is a terrific hostess! She provided lightening quick responses to all questions and issue throughout the entire process, which is always reassuring when coming from afar. The room was cozy, comfortable and ideally located for my event. I especially loved the large bathroom and full sized shower and tub-which is rare these days! The whole place is super cute and was very clean and stylish. Overall, a truly great stay and I would highly recommend to anyone needing a place in the Palo Alto area. It's an expensive area where hotel prices are not cheap, so this provides the privacy of a private house at the price of a room in a home, thanks to the private entrance and bathroom. Thanks again for being a great hostess, Mandy!