There was a homeless man sleeping in the staircase across from our apartment for 4 days and the host did nothing. He approached me multiple times (and shouted at me once) and it was extremely scary as he was roaming the halls of the apartment, looked into our apartment and knew exactly where we were staying. A few of the CX representations from the host company invalidated my concerns and tried to say he was a drunk resident. They also told me to ignore him if he wasn’t bothering me. ignore the random man sleeping in the staircase i use alone all the time. I had to get police involved who confirmed that he was not a resident and was not supposed to be on the property at all let alone sleeping in the stairway. completely unacceptable from the host and extremely dangerous for guests, especially women. We also found pillows, blankets, and towels in the stairway that belong to him and he kept following me. He also had jammed one of the doors with a clipper card but the guards did nothing.