Spencer was fantastic! He made us feel right at home and went out office way to help us complete every detail of our stay in Palo Alto. The accommodations are as stated: very clean, very spacious, and family friendly. The neighborhood was quiet and we felt safe to be out at night and up early. Our vehicle was safe and many other cars in the neighborhood were parked with us on the avenue. You will want to go back and enjoy the peace and quiet at this fantastic location that is convenient to everything in the bay area. We went to Muir Park, China Town, Half Moon Bay (where we saw whales and a pod of dolphin), the Monterey Aquarium, just so many awesome places. We needed a good place to rest and relax and this was the place. Enjoy! We sure did and look forward to going back soon