Ginger was very responsive. We had questions about parking and notified her about some "housekeeping bedroom issues,"Ginger doesn't live there but she was quick to respond and sympathized with our concerns. Others renting rooms that weekend, I believe 4 rooms all share the one bathroom. Bathroom had 2 used razor and hair all on sink and the counter and someone's toothbrush and dirty washcloth in the bathtub. However, we enjoyed the location and house layout is well thought out, very homey feel. Ginger is very reponsive, positive and good energy.