Liz was there to meet me at the agreed upon CHECK-IN time. She went over everything: the thermostat, the oven & stove operation, the door locks etc. Note that there's no key to the back door. The front door has a combination lock but it's finicky. It took Liz several times before it would unlock. Since there was always someone in our party (of 11) at home, that wasn't an issue. We discovered the first night that the lights in one of the rooms were out. Liz sent her handyman out to fix it the next day (the circuit breaker was tripped - and the breakers were OUTSIDE the house, without a lock!)
The most attractive thing about the house for our group was the abundance of bedrooms and bathrooms. Also the house was big so we never felt crowded. We had looked at homes in Pebble Beach and Carmel Valley but those that offered 7 bedrooms or more were out of our price range. We did the wine tasting and lunches in San Jose, very short drive away (during off peak hours.) I would recommend this house to any group of friends or family that needs a large number of bedrooms.