This was my first Airbnb experience and, overall, it was a positive one. The house was very cute, if a bit old, with a great outdoor space, and a superb location on a quiet street within walking distance of restaurants, shops, grocery stores and downtown Palo Alto.
David is very nice and friendly and was super helpful, especially when the TV wasn't working and I emailed him while he was out of town and he responded in a timely manner. He also left us a bottle of wine, which was thoughtful. Though he couldn't meet us upon arrival, which was fine, he did come by the house on a couple evenings, first to introduce himself and, then, on an evening when I had company, to take care of some things in his garage and yard. My only issue was that, on both occasions, his visit was for somewhat longer than anticipated, since we rented the house entirely and didn't expect to see so much of the host while staying there.