Communications with Helen was an ease. Her everything / every step / every just-in-case has been well thought out and planned. There are instructions for everything. Her house is truly home away from home. Well furnished with real appliances and linens, not just some Ikea stuff. As clean as all the reviews said. The space itself is at a lower level of her house with complete separate entrance. There is no cooking stove in unit. But it was perfect for my trip.