Vladimir was very communicative and the check in instructions were fairly clear. The room was also pretty clean. However I asked for an iron, which was listed in the amenities, but he said it had been stolen. When I asked why that was still included as an amenity then, he blamed me for picking on the absence of that one amenity. I had to go get my shirts pressed at a launderers. Also, the only article in the bathroom was an empty body wash container. And that was another article listed on the amenity list - c’mon! I’m not coming back again, obviously!