This was our first experience with Airbnb and if every experience is as wonderful as this, I am never going back to the other travel sites! The pool house is much larger than the pictures show with a beautiful updated interior. My husband and I enjoyed 4 nights with everything we needed. Marlene filled the fridge and cupboards with wonderful snacks, provided small kitchen appliances and offered their grill for cooking. The city of Los Gatos is within a mile and is a charming little city with lots of places to eat and shop....and pick up the prescription of medicine you left behind. My husband, who is battling cancer, forgot an important script at home. We contacted Marlene (at work) for the nearest trusted pharmacy for the oncologist to call it in. Within minutes she had a name and phone number for us to give. It's these "little things" that are a big deal to us and made our stay a pleasant one!