Shelly went above and beyond. We were there for my mom to have brain surgery at Stanford, rather than pleasure. We had several unexpected emergencies. Shelly was always so kind, and made me feel very welcome and comfortable. Had she been any other way, it would have easily added to my overwhelming stress.
She was quick to respond to messages. She made it easy for us to extend our trip twice. She was helpful and kind.
The house was excellent location, close to El Camino for convenience. About 10 minutes to the hospital. Close to both Stanford and country village with lots of shops and restaurants. Location can’t be beat. Also very close to several awesome parks for kids.
The house was very clean. It was very kid friendly. Everything felt safe and clean. The beds were amazingly comfortable. I’d love to know the secret- whether it was the mattress or the fluffy comforters and pillows. I only wish i got to spend more time in them, rather than the hospital. There’s a TV, which we used our Netflix account for.
We were pleasantly surprised by little touches like the Nespresso machine and capsules. There are also welcome snacks provided (we have dietary limitations so couldn’t enjoy, but still thoughtful). Lots of towels. Magazines.
We would definitely stay here again. Clean, convenient, hospitable and kind host.