Liang and his partner were very kind and hospitable. They are respectful of your privacy, but also acknowledge you when you enter and leave very kindly. The area is very close to almost everything, gym, stores, grocery, food you name it. You get your own room which is right when you walk in, you get your own bathroom and it's pretty and stylish. I had a few issues separate from the place itself, but Liang handled them very well and timely. Very accommodating and understanding. If I ever find myself out in San jose again, I would book here again.