Linda was very warm and helpful. She greeted me immediately when I arrived and showed me around the place. She was very communicative as well. I left an item there and I was able to coordinate picking it up easily. Also, there were amenities there that other places haven't had that I really liked. I enjoyed having a comfy bathrobe to walk to bathroom and out to the hottub in. I also liked that there is a comfortable small chase lounge in the room. Gave me something to hang out on in the room that wasn't the bed.