The unit was INACCURATELY advertised as having 1 queen and 2 single beds that slept 4 which is the main reason why we selected this unit for my wife and me and our 27 year old son and 25 year old daughter. So we decided to pay about $200 more than comparable units that offered only 2 beds and a pullout sofa or inflatable air mattress so we would have 3 BEDS. We discovered upon arrival that the unit had only 2 queen beds and were told the front unit had the 3 beds but was occupied. Although the owner tried to provide alternative solutions, none were acceptable, including sleeping on an mattress in the living room or on the hard, non-sleeping sofa. We paid for and wanted 3 BEDS.
I was also informed that I could find alternative arrangements on my own if this was not acceptable. In other words take it or leave it!!! We made the reservation at least 6 weeks earlier for a 3 bed unit and had just traveled for 12 hours straight from NY via Seattle to San Jose to attend another daughter's college graduation. We also had a scheduled dinner in 2 hours after we checked in with the parents of other graduates, and we had no idea where else we should stay or at what cost. So we had no choice but to stay for the 4 days. So what could the owner have done but did not do: 1) accurately advertise the unit; 2) immediately go out and purchase 2 single beds; or 3) offer a financial discount.
In view of all of the above, we will not stay again in any of this owners' units. Also know that we have stayed in Air BnBs in Spain, Portugal, Ireland and several US states. Fortunately this is our first and hopefully last negative experience.