Ali was very attentive and quick to respond to messages. Location was perfect for us. The space is small, perfect for two people. The bed is against the wall so my friend slept on the couch for comfort (personal choice). There is no A/C in the unit and it was quit warm when we arrived; opening the windows helped. The first full day we were there the weather was in the high 80s so we made sure to stay out late to not deal with the heat in the unit. If you're looking for a quick place to sleep and plan to be busy throughout the day, it's a good place for the price and quality. We were in town for a conference so it was a good place for our needs.