Very helpful and accommodating staff. Our family (2 adults and 3 kids under 8yo) booked two double beds through Airbnb. Upon check in we were about to get only a single king bed, but the staff was gracious enough to set us up with 2 king beds in a spacious room across from the elevator which made for easy late night check in/early morning check out. The beds were very comfortable, hot water and water pressure all good. We stayed on Monday night, so the Carlyle was relatively quiet. It’s in a convenient location right off 17/880 so only a couple minutes from downtown Los Gatos or downtown Campbell. Hot coffee, water and breakfast (cereal, bagels, muffins) ready at 6am which was perfect for us with a morning flight out of SJC. We look forward to staying here again the next time we’re visiting the Bay Area.