The room didn’t have heat the first night which is insane because it is very cold here. And the front desk attendant didn’t offer to move us to a different room with heat. They brought us a stand alone plug in heater. We tried to use it for about 20 mins but it didn’t heat the whole room so we asked for a second heater to plug in. When we plugged in the second heater the power short circuited so we reluctantly stuck with one small heater. They fixed the heat the second day (why wasn’t the heat working to begin with when we paid for a room a week ago?? OR why didn’t you move us into a room with heat??) but then the water heater broke the second day so we weren’t able to shower. The room also smelled badly. I’m not sure what the source was, whether it was the carpet or drapery. I have no idea. And on top of all that, the fridge did not work. Not having hot water, sleeping in the cold, not having a working fridge and sleeping in a smelly room. . .This was actually the worst stay I’ve ever had. The only reason I didn’t try to leave is because I had to plan a lot of this trip on my own and I didn’t want to spend anymore energy figuring out a different place to stay. But I would never stay here again or recommend it. The staff were polite but that doesn’t really change the fact that we went through that.