Diane's place is a a very comfortable, well kept home. Right from when I first booked, communication was always quick and very friendly. I was made to feel very welcome from the moment I arrived. I was in Palo Alto to visit my son at Stanford and Diane and Michael were very hospitable, including allowing us to use the family room to watch rugby from the UK one day and the SuperBowl live the next! I was invited to try cupcakes Diane had made and it was altogether a lovely visit. I felt completely at home. I would thoroughly recommend Diane's place and hospitality to anyone thinking of staying in Palo Alto for a few days.