I stayed on the first unit by the entrance.
As soon as I walked in, it smelled moldy like dirty water from mopping. The floor was still wet when I walked in. They claimed that they just cleaned but I noticed the big black stain on the orange couch.
- the walls are pretty dirty
- the corners are damaged
- the bed squeaks so loud with every little movement that we had to move the mattress to the living room.
- we had to vacuum and cover the orange couch with the extra bed sheets because it was dirty.
- the shower curtain had 2 rings attached to each other on each hole because it was too small.
- the kitchen/bathroom floor mat was dirty and didn’t look like it was cleaned at all.
- the bed sheets were full of hair and smelled like dry sweat
- the frying pans were not cleaned with dried up foods on it so we had to clean some of them
I originally reserved the unit for 2 1/2 months. I wanted to cancel it on the first night but couldn’t bc I didn’t have anywhere to stay and I wouldn’t get any refund at all ($2700) so I changed the reservation to the minimum which was 28 days. I messaged the host about the squeaky bed due to the broken bed frame and they responded with “this is not a 5 star hotel” and asked me to cancel my reservation which means I wouldn’t get my payment of $2700.
I worked 12 hour shift the 2nd day so I was not able to talk to Airbnb Customer Service. The 3rd day, I talked to one of the agents at Airbnb and he could only give me half of my money bc that was the only price the Host was willing to give. So I lost $1200 (including the cleaning fee!) on 3 days of stay. This is basically a SCAM.
THIS IS NOT WORTH IT. THE HOSTS GET AWAY WITH SCAM LIKE THIS ITS UNBELIEVABLE.