Although I never met Doris or Glenn face to face, they were easy to contact and provided all necessary information. It was nice to check myself in and out - made it easy to come in an make myself at home in the evening after a long, tiring day. The place was spotlessly clean. While I did not hear noise from the neighbors at all, noise from the occasional street traffic was on the louder side. It didn't bother me - it is not a busy street at all. But if you have noise sensitivity, probably something valuable to consider. The tenant at the place, Ralph, was wonderful - hospitable, easy going, and also respectful of private time, schedule (specifically re: bathroom), et cetera. Couldn't have asked for a better experience.