Carolina was really helpful and nice with us for my in laws stay. The place is very close to downtown Mountain View, accessible by car and bus, 10 minutes from downtown by walk. Location is beautiful and quiet, the apartment is clean, new and really cozy. Loved the Bosch appliances and Miele washing machine and dryer. They worked perfectly for the entire length of the stay. It was very easy to communicate with Carolina, she was always nice, available and reachable when needed. Everything worked perfect, I would really recommend her and her apartment!