A+ all around! Stellar communication and the most charming, cozy spot for a getaway from all of the commotion. Epic view. Huge outdoor space with super nice furniture. VERY nice towels (super soft), and master bed has heated mattress and massage function. The couch feels like you're sitting in a cloud as well - I was in heaven! A family of deer came by every evening, and a family of turkeys came by every morning. This was very entertaining for my dogs who were with me. Tracy provided detailed and timely instructions for everything, and answered my questions within minutes. I hope she'll have us again! One note if you bring your pets - much of the house is white (couch, bed, towels, etc.). I found myself very nervous that my dogs were going to get everything dirty. Very grateful that my pups were allowed to join me on this getaway though.