I’m really pissed by the living experiences here.
Firstly, it was super cold at the day when I moved in. And the heater doesn’t work well. I wore many clothes in order to get sleep warmly.
Then, I was locked out because I forgot to bring the phone. That was my mistake. But, I tried to call the help center and they promised will solve the problem within 30 mins. However, I wait for almost 2 hours in the cold winter hallway and called many times, Zeus still don’t give a certain solution, just asked to wait. Because Zeus didn’t solve the problem, I went to the leasing office, and their employees helped with the problem. Finally I were able to walk in my apartment with a $4000 rent fee per month. During the time Zeus and the leasing office employee tried to solve the issue, Zeus really performed very unprofessional.
Then, I went hiking one day by the seaside. Got very exhausted, cold and dirty. Hoped to have a nice and warm shower when get back home. However, the hot warm tank was broken and I never got any notification about that. So I have to boil water by teakettle (and btw, you don’t even have a teakettle and I bought I by myself) then I took a very cold shower. I got sick after this. And can’t event go out for work because I didn’t took shower. I went to the leasing office and finally realized what happened. There was no explanations by Zeus before that. During the time, I contacted you for many times. Zeus has never tried to solve problem but ask me to submit the requests and wait.
One day I arrived the apartment from a long day. And tried to open the door, but the Latch doesn’t work because Zeus didn’t renew my extension status. And I’m lock out again. I can’t stand this anymore. I have to report the bad stay experience in the place to Airbnb. I waited them more than 2 hours to solve the problem in my car at the dark night with hungry and thirsty.
Beside the above issue, Zeus never told me this was horn train across everyday and every early morning. I have to wake up because the noise and I bought ear plugs for myself.
I’m really triggered by all the issues above. I leave here only about 40 days, there were too many issue happened. Very bad experience.
Any Zeus never answer in one hour