This was a convenient place to stay for a work trip. It was very cold at this time of year and we felt lucky to have space heaters in each room, as well as extra blankets. However, we had a few problems with the process here. The first and most jarring issue was that one of the bedrooms was locked, and it was difficult to problem-solve this. It was hard to find the keys; the keys didn't work; Glenn had to come try to fix it, and spent an hour drilling the door. This was a pretty stressful way to start our weekend and it was hard for us to sleep.
The other issues are more minor, but still problematic: we were told to park in a spot that had a car in it, then another space that also had a car in it (confusing); there was a dirty sock in a drawer; no bathtub plug & a dirty shower curtain; we were told to wash dishes but there was no dish soap; and lastly, the TV cable was not connected, and the Netflix account was unable to be used so I had to use my own. Well. The balcony was nice.