I stayed for 1 1/2 weeks in Susan's very clean and comfortable apartment. She created a very welcoming greeting with a few groceries already in the kitchen after my long trip from the East Coast. I really appreciated having basic necessities on hand, including an ample supply of towels and blankets. The apt is exactly as described. I had almost no contact with Susan because I had no problems or needs! She left clear instructions on post-it notes that were very helpful. When I did have contact with her, she was lovely and gracious. The neighborhood is close to many stores and a nice residential area for walking. If you need to be in East San Jose, and just need space for 1 or 2 people, I highly recommend this carefully equipped, nicely decorated, and spotlessly clean apt. I agree with the other reviewer who said that she wanted to keep Susan's a secret! I want to come back on my next visit to the area.