Everything an Airbnb experience should be. Linda welcomed me into their home (Marc was still at work), showed me where everything was -- kitchen gadgets, hot tub, etc -- gave me a few guidelines for enjoying my stay (park in the driveway, etc), listened to my plans and answered my questions, and handed me a key. I returned late at night and left early in the morning so didn't get to know my hosts better (in fact, never met Marc). The home was exactly as described