Carol was an excellent communicator and a very thoughtful host who even swung by to turn on lights when she found out we were arriving very late. The apartment is just as described, bright and comfortable. It was wonderful to have a designated, covered parking spot. I am sensitive to scents and chemicals and I can't tell you how nice it was to have towels and bedding that were soft and not heavily perfumed or bleachy. For once, I didn't have to use my own that I bring when I travel. The only thing I'd note is there is no dishwasher or microwave and, if you're a light sleeper, you might want ear plugs because of the traffic noise. But my husband slept like a lamb. :)