Virginia, our host, was very gracious of accepting a booking postponement because of a changed client workshop date on our side. She is an excellent communicator facilitating all stages of arrival and departure, making it really easy to find the cottage and get situated. The Cottage is as shown in the pics, very clean and comfortable. A big TV invites to spend the evening home. The neighborhood is in very short driving distance or short walking distance from downtown Palo Alto. The neighborhood is very comfy and well gardened. Will return if I have a chance.