Melissa was a very responsive host and sent new light bulbs when the ones in the kitchen didn’t work. However, the unit was really dirty, from the fridge, to the oven, microwave, stovetop/backsplash/kitchen walls, to something brown all over the closet door. The kitchen was not well equipped (no oven mitts or cutting boards, only 1 very small pan) and there was no mailbox access, which is hard for long stays, especially since USPS frequently delivers packages to mailboxes.