Overall our stay was pleasant. Ann was responsive and very accommodating to our early check in request. We were traveling with 2 small kids and the house is plenty big and is located across the street from a nice park (with playground) and in walking distance to downtown Mountain View. There were several practical items that we thought the house was lacking like, more dishes, kids dishes, laundry basket, and a dish drying rack. I've shared those thoughts with the property manger and hope they consider adding those inexpensive items to make traveling with kids a little easier. We didn't see a highchair but there was a pack n play (we had brought our own). The house was well stocked on condiments, TP, paper towel, soap, shampoo and conditioner. Plenty of towels and bedding. There was heating/ac wall units which was nice. Overall our stay was fine and would consider staying there again if some of those practical items were added.