Sandra took in my 90 year old mother in law and her disabled daughter, while our home was being worked on (think 4 foot trenches worked on - it wouldn’t have been safe for either mobility challenged lady to try and live through), and Sandra helped us through the whole process with her flexibility around the numerous schedule changes (and disasters - who expected the kitchen electric to be taken out by a jackhammer?).
She called us any time they got confused, or were distressed about something.
She was a bright spot in an otherwise pretty miserable four month construction job.