Place was *exactly* as described. Everything was very streamlined. As soon as we booked we were given all the information we needed. We didn't get the pleasure of meeting Andy but we didn't need to. I personally like more social interaction but I can't complain. Location is great. There is a bathroom with a shower, bunk bed, table, etc, the room is completely self contained. The entry wasn't actually that difficult but we did get a little confused. It was late and we both had a long day.