This is a great place, quiet and comfortable. And very close to the shops and restaurants in downtown Palo Alto. Lisa communicated well and made check in and check out seamless and easy. There was a thoughtful welcome basket that we really enjoyed. The location is a quiet residential street and it is only a 5-10 minute walk to all the amenities on University Ave. This was a perfect place for our family and we would definitely stay here again on future trips to Palo Alto.