I had my grandma and Uncle stayed at the apartment for a month until our house was ready. The place looked nice but had cockroaches. I messaged them and they wanted my grandma to leave the apartment so they can treat it. My grandma is 80 years old and really during Covid? I even explained that she was high risk because of ongoing medical condition and had a stroke. Grandma killed the cockroach from her bed crawling when she was getting ready for bed and threw it in the kitchen garbage. My uncle found one in the patio and I saw one on our way out by the pool. They wanted me to take picture for evidence. Sure, let me dig into the garbage where grandma threw it (no way) and chase the cockroach to pose for the camera. My grandma was going to dig into the garbage so we can show them and I just stopped her. She was more concerned for next tenants. I told her to just let it go because it was not worth catching any sickness digging into the garbage. When I brought it to their attention, they did not even offer any alternative to help or any compensation for the inconvenience. I was at the apartment couple times and the sofa might have fleece or something because my arm was itching every time I was there. We left 3 days early and I advised them. They did not even offer anything. Looks can be deceiving. Be careful! I will never stay there again.