Headline: Nice apartment, a few minor quirks, however, you need to go through Airbnb for support or your life will be hell.
Rented this place for a couple months for 2 people, working remotely.
** THE GOOD **
- It's a pretty nicely furnished apartment. Looks pretty, pretty functional, nothing surprising after you've looked at the photos. There is a 3D tour if you look up the listing on zeusliving.com. (But you SHOULD NOT rent through zeusliving.com; more on that later.)
- Nice part of town. Definitely only if you're into suburbia, but I personally don't have an issue with that. It's pretty, walking distance to UPS, nice park right behind the apartment, a few restaurants, grocery delivery. Plus there's a fun company called Starship that will deliver pizzas and groceries with little robots. It's quite cute.
- Reliable internet. You have physical access to the router, and we had no trouble running ethernet cables. The wifi is fine as well in all the rooms, although not necessarily in all *parts* of all the rooms (e.g. on bed against far wall). It's an asymmetric plan, so don't expect more than 10Mbps upload, but you'll get 100-200Mbps download just fine. We were getting only around 1-3Mbps upload, but Zeus was able to upgrade the plan to the 10Mbps one, which proved mostly satisfactory.
- Gas stove. Better than coil.
- Air conditioner, works as advertised and pretty powerful. However, it will cause the temperature to drop precipitously at night unless you turn it off before then or you are also running the heater. And the living room will definitely get a lot colder than the bedrooms in general. Yes, the apartment has central heating, and it vents to all rooms pretty effectively. The thermostat has a cooling option but it does nothing... use the window AC instead. (I have a personal AC unit with internal thermostat for my room and this worked a lot better for climate control, but I think most people will be satisfied with the system that comes with the apartment; I'm atypically sensitive to temperature.)
- Nice spacious feeling, large bedrooms, living room with space to walk around. We moved the king beds to the corners of the bedrooms, which gives much more space for desks and such.
- Packages are mostly delivered directly to your door by the major delivery services. Occasionally someone will drop something off by the mailboxes, which is very annoying, but we found that happens pretty rarely.
** THE BAD **
- Washer and dryer are in one of the bedrooms. Somewhat inconvenient due to the noise and because you have to go in some else's bedroom to do your laundry.
- It's a fair walk to take out the trash; you have to go down the stairs and out to the parking lot; the bins are next to the street. By the way, there are 3 streams: trash, paper/cardboard, and other recyclables. Since only two bins are provided in the apartment, I'd recommend plopping down a cardboard box for the paper/cardboard stream. It works well enough that it wasn't an issue for us.
- Mail is also not delivered to the door, you have to go down to the courtyard and unlock your box.
- Occasional noise from neighboring apartment.
- Very poorly calibrated electrical system. Unless they've fixed this, you may be spending a lot of time resetting tripped breakers. We tripped the AC breaker a number of times, the kitchen breaker a few times, the dishwasher one (more on that later), and even the washer/dryer one. At least resetting them is easy; the panel is right in the hallway between the bedrooms.
- Doorbell is almost impossible to hear for me, although my roommate claimed it was perfectly loud enough. I got a better one off Amazon for $20 and it was a five minute installation with no tools required, easy peasy.
** THE UGLY **
The biggie, which is why this is a 2-star review, is the support from Zeus. If it can be called that. I think I have never had such an abysmal experience with support from any company I have ever worked with, and I once had to spend several hours arguing my health insurance company out of charging me for two copies of the same insurance plan.
The biggest problem we had in our apartment was that the dishwasher started tripping the breaker and turning off every time it was started. The dishwasher being nonfunctional is a pretty big issue in my opinion so I expected a fairly quick turnaround. However, it wasn't fixed by time we left the apartment over a month and a half later, despite continual follow-ups and reminders on my part (and if you don't follow up, we learned, you'll never get anything back). And this was far from the only time this happened---we had maybe three or four other things that needed to be fixed (ants in the bathroom, leak under the sink, toilet wouldn't flush, somebody parking in our reserved space) and for all of them we needed to go through a similarly painful process of confusing back and forth. I'll spare you all the details, but it was extremely frustrating and slow in every case. And the entire time, we kept getting these saccharine form messages cheerfully telling us that "Zeus is here to help" and "your ticket is still marked as pending" and "we've reached out to get an update from (name of some internal team)". Spoiler alert: they never get an update.
It's as if all messages to Zeus are printed out and dumped in a giant pile on the floor, and each day a new support representative who's never worked there before comes in and starts sorting through it. It's really hard to fathom how else they could so consistently and repeatedly drop the ball, violate all of their promises to follow up on an issue, and yet act the whole time like nothing