Mary was amazing throughout this entire experience. I work in recruiting for a company who often flies out candidates and their families. This family was visiting from overseas (3 of which had never been to the US) and Mary offered a wonderful experience for two entire weeks. They loved the house and how close it was to downtown Mountain View. There were issues with the payment in the beginning (we wanted it on two different cards), and Mary stuck with us until we found a solution. I would recommend Mary in a heartbeat.