Communication and check-in / check out were easy and efficient. Parking was easy to find as other reviews have mentioned, and we found the location to be pretty central to a lot of San Jose attractions.
However the place itself was disappointing. The inside is pretty run down - stained walls, uneven paint jobs and stained shower floor. The shower door was also missing and replaced with a curtain rod which made the shower smaller. The hot water also ran out in the middle of showers. Similar to other reviews, we saw a couple spiders and webs in the corners. The tv was broken for our stay as well. The bed was comfortable enough and the heating/cooling system worked to our liking. We only stayed for one night but overall we would not book this stay again or recommend it.