I was notified of an issue with the heat not functioning prior to my arrival. We decided to stay because of location and we had warm clothing with us. The house was just as advertised and directly in the center of where I needed to travel for work. The surrounding area is great and everything is within walkable distance from the house. Even though the heat was down and the service company wasn’t following through we were provided with space heaters and again the option to find different accommodations with refund. We decided to stay because we were enjoying the house and location so much. The space heaters achieved the desired comfort and the communication was excellent. I will absolutely stay again.