The apartment is quite nice and the location is great. Our stay was less than pleasant. I had contacted Luong asking if he provided coffee or if I should bring my own. He assured me he supplied coffee and it was a special blend -- "the best." Upon arrival there was no coffee, sugar or creamer. After a day of travel we had to make a trip to the supermarket.
The complex consists of four units -- two upper two lower. He said the assistant mgr lived in one the lower units. The stairway up to our unit was filthy. Cigarette butts, spilled beverages that had hardened.
We hit a heat wave of 86-91. Unfortunately, the AC wasn't working properly and it was quite uncomfortable and made staying indoors impossible and sleeping difficult. Luong would describe to us how to fix the AC and, once it was up and running and the call ended so did the AC. Luong continued with effort for two days taking up our vacation time and trying our patience. When he did his in person inspection he did what he explained to us to do with the same result. Eventually he sent a repairperson who took pictures of the model numbers, said he needed to order parts and left.
We asked Luong (more than once) for some type of financial reimbursement for all the inconvenience but, to date, he has not responded.