Serena is a fantastic host! Was fast to respond to all questions, and gave super clear on all instructions to entering home. The flat is large but older, so wouldn’t go in expecting new construction feel. Owners have added new furnishings though. The mattresses are so comfy. Pantry was well stocked with supplies (cleaning products, paper towels, TP, etc.), and place was immaculate. Was a great deal and super convenient to all things in Mountain View!