Booked this spot as a surprise weekend getaway for my partner & it turned out wonderful! The instructions for entering the building and parking garage were clear. The loft was very clean and the bed was comfortable. We loved that you could open the large sliding glass door and look out on Santana Row below. It was the perfect location! We enjoyed trying local restaurants and exploring the shops (My favorite shops were the sunglasses hut, paper & co and the juice shop). We also visited the local mall. We recommend checking reviews on the restaurants at Santana Row before choosing. We found 2 great breakfast spots near by. The Breakfast Club has really great bloody Mary’s and we also enjoyed Bill’s Cafe. Don’t hesitate to book your stay here at Jurgen and Susie’s beautiful loft : )