This booking experience was very unpleasant, unfortunately.
The listing advertises a small but clean unit in a private apt complex that highlights a pool with a lovely patio and hammocks, a gym, bbq area and more. They show all of this and advertise a little oasis. I asked to book for 2 months, they accepted and never once notified my that all of the amenities were currently shut down (due to the covid19 situation which is understandable but never communicated). This would have changed my mind about booking here and I would have found another place with a little garden or backyard. As it was, I would have been confined to a small apartment on a second floor with no place else to go. I reached out 2 days before check in, then 1 day before check in to be sure all amenities were still usable but got no reply. I emailed them from my car on my way there only for them to finally reply saying no, all amenities are closed and to enjoy my stay. No offer of a discount or if making sure I was still on to check in- nothing. I called them, spoke to a helpful person who agreed with me that I should have been notified and that someone from bookings would call me back. No one called me back. I called again a couple hours later, spoke with another person from Zeus who also agreed and understood my situation and said someone from bookings would call but no one did. I was not going to stay I. That tiny condo apt for 2 months, but I couldn’t get my money back or a discount without speaking to someone as Airbnb would have charged me nearly 3k if I left then. Finally I got Airbnb involved and they agreed that there was ample opportunity for Zeus to communicate that none of the amenities listed to draw in customers were actually available and that I should have been notified. After never receiving any communication back from Zeus throughout this entire ordeal, Airbnb finally canceled my reservation at full refund (except for the one night I had to stay there since Zeus would not return my calls so I could leave sooner).
The lack of communication and effort was very disappointing. Because of this, I will never book with Zeus again.