Kristin is a wonderful host and she has been very communicative the entire time. Her detailed instruction helped us find the place easily. The loft is beautifully decorated with two comfortable beds and clean towels, and she has excellent taste on interior design. The loft is also very quiet even though it’s by the busy shopping district, Santana Row. We slept very well after coming back from our busy meetings. Me and my coworker will definitely come back and stay here again when we’re in town next time!