Ray was an excellent host, leaving very clear and easy to follow directions for meeting him upon check in, the walk through on the condo, and the "to-do" items in the area. The condo is very nice, as pictured, and Santana Row where it is located above the shops is quite nice as well. Many good places to eat and socialize.
The shower, washer/ dryer and other features of the fully outfitted condo were all in excellent shape and functioned extremely well. At times in the early evening the bass from the music from the restaurant below was quite noticeable - but not unbearable by any stretch and to be fair I was quietly reading and writing so in a normal setting I may not have noticed it (like if I had the TV on, for instance).
I left something in the condo and Ray is FEDEXing it to me without charge, very generous and it was without my prompting - he offered.
All around excellent stay, I would recommend to a friend, and revisit if I found myself in the same area again.