This was our first experience and Marlene's place really made us comfortable. Lots of snacks and coffe, beverage stuff. To start, she was very welcoming even tho we were a last minute booking. The place is very comfortable, in a great neighborhood, with lots of places to eat in walking distance. I really enjoyed the imassage chair after a long day. There was a parade in LosGatos that weekend and Marlene was quite helpful in navigating it. Such a friendly couple we ended up enjoying the Santa Cruz Christmas Boat Parade with them and look forward to staying in their place again.