Wow - I can't say enough good things about Eugene's lovely place on Santana Row. The check-in process was seamless, the place was immaculate and adorable and the location was perfect for my stay. Even though Eugene's unit is in a vibrant area, his place is in the back of the building, so you don't hear any noise from the street at all. The unit's parking space was a nice added bonus. I had an issue with the coffee maker and, when I returned later that day, Eugene had dropped off a new one. He's great. Stay here. Really.