Alexander was very informative, and provided us with seamless experience for checking into and out of the apartment. Upon arrival, the apartment was clean. While we spent most of our time exploring the wonderful area, the bed was not comfortable for neither myself nor my husband. We kept rolling towards the middle of the bed the entire night. Also, we did not have any hot water for 2 of the 3 nights that we were there. This apartment is located in a safe area, within walking distance from University Avenue - where we were able to enjoy many new restaurants together.