Phoebe and her family members are super friendly and fairly open to communicate at all time. It was such a great stay with my son during three weeks with any small problem and inconvenient. They always tried to find out how they make our stay better. And it's very easy to access your room with proper privacy and there is clean and spacious private bathroom with full amenities seems like a hotel. The room with queen size bed is a little bit tiny for two adults but it should be perfect for the couple who love each other. ^^