Upon arrival the unit was a complete mess! It appears as the previous tenants checked out and we entered the unit in the exact same condition that they left it! Food in the sink, on the counters. Full trash cans. Disheveled bed! Used towels, toilets and tub! I photographed the unit and sent it to Li and did not receive any response! Jet lagged and tired, we gathered our things and left the unit to find a hotel! We were stopped in the garage by the property manager, Jimmy, who helped us get another unit that was managed by Li. This unit was clean but we found things like other peoples hair on the rugs and couch pillows as well as hair in the tub! And we had an infant with us! We were very disappointed! Li’s co-owner called after we moved into the new unit and actually had the audacity to ask us to be prepared to move back into the 1st unit in the morning!! Like seriously!? Completely inconvenienced our first day there and planned on inconveniencing us the very next morning because of their mistakes!!? After expressing our displeasure, then and only then were we allowed to just stay in the new unit. (Which was NOT an upgrade at all). The messages I sent to Li were finally responded to…after we had checked out and arrived home! Poor communication!