My colleagues and I come from around the world to Palo Alto atleast once a quarter and have been staying at AirBnBs in the neighborhood for many years now so know a thing about the local homes. Shelly's place has been by far one of the favorite stays all of us have had.
Firstly it's the cleanliness and comfort. The place has very large king beds that have great quality mattress, sheet and pillows that meant a super quality sleep, I even asked her where she bought it all. The towels are also high quality and super comfy as well (didn't thing I would ever review towels). But it's really the details that make the place great.
We arrived to a small basket of snacks, chocolates, a bowl full of oranges, a bottle of wine and a fridge full of bottles of water. She has nice bath products like Molton Brown shampoo and the place is convenient for sharing since it's a combo lock front door so no need to carry keys.
Especially after some nightmare stays in the area that promised the world, this was a great gem of a find