The flat is spacious, has a large wardrobe and many cupboards and places to stow things, is bright and warm and comfortable. The bed is great, and I shared the kitchen with just one other person, so no problem at all (I had my own fridge and dishes etc in my room anyway). The flat is only a few blocks from University Ave, the heart of Palo Also, and still nice and quiet. Kathy is supernice and responded to every single little issue right away. I had a wonderful time and will always choose this flat again when I return to Palo Alto.