Jim and Lupe are a wonderful and sweet couple who always checked in with us regarding whether we needed anything and if our stay was going smoothly. Check in went fine once I confirmed with Jim how the process went. The AC was cold, it was nice to have a kitchen and fridge with cold water inside. The coffee and snacks were also a nice touch. Neighborhood was quiet and felt safe. Overall a nice stay and we would be open to staying again if we come to San Jose again.