We stayed at Richards place in Palo Alto for a few nights and it was a great place for our family. I would definitely recommend staying here if you are looking for a quiet neighbourhood and good location in PaloAlto. We were one of the first guests to stay at this property and it was missing a few common Airbnb items but Richard was quick to respond and have someone bring items that were missing / provide us with extras. One of the heaters was not working great and Richard had two portable heaters delivered which helped . Over all, the house has everything you need for a comfortable stay and has easy access to Palo Alto area. Richard was a great host, very accommodating and helpful with questions outside of our rental as well. Would stay here again!