Host is very responsive and the unit is very well stocked with everything you would need. A note that there are lots of pillows however most are display pillows and not suitable to sleep on (basically a balloon pillow). Patio is great.
The downstairs has blackout blinds but the upstairs does not. Since it’s a loft, all rooms will be bring as soon as the sun comes up. Woke me up at 6:30 every morning. The area (Santana Row) is packed with restaurants. It’s a good scene if you want to drink however the food is terrible. We either drive 10min away to get food or got it delivered.