My experience staying here was disappointing. It’s very clear Blueground, the corporate rental agency renting this place is here to make money and that’s it. Despite having paid in full for a month stay, despite years of reviews as a guest at other places, they require an additional background credit check which very clearly resulted in my credit being lowered. When I showed them proof of this happening they simply were very dismissive. Renting from them can mean your credit will be lowered 3 points. If you’re not careful and you rent from them a few times you may end up in a bad place credit wise. Not cool.
As someone who is saving to buy a home, having my credit lowered just so they could satisfy their over and above requirements left a bad taste in my mouth (again, month was paid in full)
Apartment itself is nothing special. I’ve stayed in many in Silicon Valley condos and this was outdated and lacking any charm. Walls were thin and you can hear someone snoring very loudly every evening. Lots of screaming children. Sometimes til midnight. It really was a lot. Kitchen utensils were seriously lacking. Parking space was awkward. Outside the apartment was filthy, no one has bothered to clean thick dust which ended up on my things. Only perk about this location was it’s close to a large park.
Because I was there for the month and recovering from surgery I had many Amazon orders that were very important. Blueground failed to forward the package arrival information for 10 packages. Some would arrive to my front door with no problem. This was very confusing and when I emailed, And when I called blueground they had no idea what was going on.
I ended up re-ordering many of these items until the very last week when I figured out what was going on. That’s just failure on there part. I had received 10 different emails and simply failed to inform me
Overall. A lackluster apartment, a dirty exterior they had not bothered to clean, a lowered credit score with no apology, mismanaged mail, no broom, very basic kitchenware. No attention to detail. The only communication that they’re on top of is when they want money from you.
Professionals would have done something to make up for these mistakes. They simply didn’t.