First, let me say that I did not have any direct communication with Jessica or Alfonso. All communication came from their co-host, Jiayi.
We are local & stayed here for a week while having work done on our home, which was good because we ended up needing a lot from home. The house could easily sleep 8, but the kitchen only included 3 forks & 2 glasses. The cookware was sparse to start, and some of it was non-stick that had the teflon scratched and scraped, so wasn't safe to use. The dishwasher was broken, and the TV missing the HDMI cable for Roku. Bath towels were included, but no washcloths. The beds were made to look nice, but the comforters on all 4 double beds were twin sized and turned 90 degrees, making it impossible to keep both shoulders and feet covered.
Major concerns were the malfunctioning latch and the random hole drilled in the front door & the lack of communication. We made Jiayi aware of the door issues and laundry found in the washer, but nothing came of it.