Great place! In the middle of Palo Alto, but tucked in off a side street. Easy side entrance and check-in was easy. Everything in the room was clean - nice tall ceilings and brand new bathroom with a tub/shower. Bed was very comfortable. This was the perfect weekend base for us as we were going up to Belvedere/Tiburon, Half Moon Bay and meeting friends in Palo Alto. The space isn't big, but since we weren't planning on lounging in the room it was great. WiFi was strong enough for us to watch a full miniseries on Netflix. Lots of outlets all over the room, and the Nest thermostat also acts like a night light - nice touch! Thanks again Chao, and we'd definitely stay there again!