My first interaction with Ziad was his prompt reply to my message about booking the room which was what prompted me to book it. It's very much like an actual hotel and very clean! Considering how many rooms he has available, it was very quiet. We felt safe in the neighborhood and knowing he was next door. We booked the room for it's proximity to Santa Cruz, which was less than an hour's drive away. It was also very close to gas, a CVS type store, and dining. I would recommend Ziad's place if you want an affordable option compared to staying in Santa Cruz