this was my first time on airbnb. I booked this place for a week. the check in time was at 4pm and the host contacted me and said the place will not be ready until 6pm and after I said I had a meeting at 5 and needed to check in she agreed to 4:40. after arriving she was ther with her mother cleaning. they left after 10 minutes that I waited and I went in. the room was dirty and you could tell that it had not been cleaned properly. the carpet under the bed was very dirty. I was late and went to my meeting. when I came back I was really tired and went to bed. at 10:30 I woke up itching and warm. my face and body had blown up and i was in pain. it looked like bed bugs. I decided to leave immediately for the hospital. I called airbnb and they suggested that I leave. there was a storm outside. I took my things and left the key in the lockbox. as I was driving I got a flat tire and had to wait all night for the tow truck. I asked the host next morning for a refund and she refused.