Gayle and John are great hosts! Instructions were easy to follow and straightforward. We did not have any problem during the one-night stay -- quick replies, which made things a lot easier!
The location is great as it was only a short walk to downtown Palo Alto. Interior is cozy, clean, and homey. Looks just like it is in pictures. I would recommend Gayle and John's unit to anybody, or family, who needs a space in Palo Alto.