This was the first time i used Airbnb and Tracy's hospitality has made this a very pleasant experience. As i was new to the bay area and that too without a phone, she made sure that i had very clear instructions on reaching her place and letting myself into the house. The house was really nice, peaceful and clean and was exactly as described. She is very kind, friendly and made sure i felt comfortable and had everything that i needed. I really appreciate the fact that she tries to get to know a bit about her guests beforehand. Since this was my first airbnb experience, i did not have any reviews already but she was kind enough to accept my reservation. Staying at her place has been a very warm welcome for me to the bay area. I would highly recommend her place.