I found pads, dirty socks and lubricant in the loft, which my ten year old was also staying in. I brought it to the owners attention and I was ignored. I chose this place because it had all the amenities I needed , the washer smelled of mildew and I wasn’t able to use it at all. I was very unhappy with how I was ignored after I mentioned my issues. I’ll never rent with them again. I’ve never had an experience like this before.