I had booked Jen's room at Little Saigaon #1 for my daughters stay in San Jose.
The room with private bath/toilet, which was on the ground floor was clean & communication with Jen was good.
The price is very reasonable & value for money, however the only issue was continuous disturbance at odd times intermittently during the night from the guest on the floor above even though Jen was proactive & had informed them.
We appreciate Jens voluntary gesture of refunding the money for the unused nights since the checkout was preponed by 02 nights.