When I grow up, I want to be like Sheryl! She is very friendly and warm. She has impeccable taste--I know this because I am in the construction industry and know good quality material. The Serenity Suite was beautifully decorated, comfortable, and just so very lovely. She thought of everything and I felt like I was in an upscale hotel suite. I especially love the towel warming rack--how thoughtful! Definitely will use Sheryl's place again when I am in Sunnyvale.