Carrie was responsive and checkin/out was easy. It was nice to find a place to stay on short notice to accommodate my family. It was cozy, but there was enough room for four of us to sleep in comfort. The unit was well stocked with essentials and we appreciated that it had laundry, was pet friendly & had a yard. we were surprised by the $190 cleaning fee that was nearly equal to a nights stay. But the location was ideal for getting around the area.