Check in was very straightforward. The suite is as pictured and described: very nicely appointed, roomy, modern, comfortable, and quiet. The apartment is located above the host's garage, so the living space is all one level once you walk up the stairs. The location in the Los Altos Hills is quite serene, safe, and private. You will need a car to get to and from this location. Abi warned us that the driveway is steep and bumpy, but I think it would only prove a problem for a very low sports car. Our fairly sporty family car had no problems negotiating it.