Great experience! Came in extra tired and hot during an excessive heat warning for the city and was so grateful that Flora allowed me to escape the heat by checking in earlier. Communication was easy and very responsive which gave me reassurance. Everything was well set up and provided door - especially appreciated the nespresso, water in the small fridge and yummy smelling bath gel. The shower was a favorite and I loved that there was a window and light streaming in which was beautiful. Very nice decor, appreciate the temperature control and the kindness of the staff with letting me stay for the night. Would certainly visit again!