Due to the hosts' proactivity, finding the location was a breeze! Once entered, there was an unexpected situation in which we ultimately decided to contact the hosts after attempting to problem solve on our own. The hosts immediately responded, and helped us address our concerns while they were on vacation! Talk about hospitality :) They truly went out of their way to assist us to ensure the matters would be resolved. Hands down to the wonderful exchange of communication between parties! They made the stay oh-so-much more pleasant with all of their help. Thank YOU again, Crystal & David (and your family member) :)