I made a reservation paid & confirmed by Airbnb. As instructed for check in I messaged the number the host provided & when I got to the property the host was extremely rude over the phone & basically said he’s “not comfortable with my reservation”. Not only did he tell me that I wasn’t welcome to the loft - but it was also suddenly unavailable. He refused to cancel the reservation so I had to pay the fee for cancellation. Totally unprofessional & the worst experience. They both are racist & very unwelcoming