The stay was wonderful, overall. The place is exactly as shown in the pictures. The location couldn't be better! My family used to live in Glenbrook apartments on Stevens Creek and we just wanted to stay close while visiting the States and obviously we couldn't have picked a better place. The house was fully furnished so it felt just like home. The patio was nice and clean, with amazing views. Elaine was really helpful from checking in (finding the pedestrian entrance) to checking out (the whole scare about parking charge!). I'm sorry we missed her though, didn't get to meet her in person; maybe next time? Anyway, it was a pleasant stay throughout!