Pros: Brand new modern hotel. The staff is very friendly and professional - they will do the best they can to meet your expectations. The bar at the pool has a great selection of upscale cocktails. I tried a few of them and was very satisfied. The rooms are good - great modern/high-tech touch. The bed is very comfortable. You will find a cute message written by the staff when you walk in. The robes are absolutely amazing! (Wish I could take one home). Shower is great and the body wash/body lotion smells so good!! Overall, I had a great night of sleep - especially because the blinds will not let any light come in, so I was able to sleep in and lose track of time. The neighborhood is very quiet and there’s not much around, but it was really close to downtown Palo Alto - shops, restaurants, etc.
Cons: unfortunately I wasn’t able to use all the amenities the hotel has to offer. It was a quick stay, so there was no available slots for the sauna/steam room. If you want to use it, you have to book it in advance. The pool did not meet my expectations. I don’t know if the sun ever hits it. Also, there are only 3 lounge chairs available in the pool area, which I found quite odd. I would really recommend the hotel to get more appropriate pool furniture, so people can get more comfortable and really enjoy that area. The pool cabana showed on hotel photo gallery was not there.