Thao's place was exactly as described and very cute. It was really easy to find the place and it's located in a nice, quiet neighborhood. We loved how close it was to Santana Row as it saved us from having to drive and find parking there. We also met Thao briefly and she was so warm and lovely, welcoming us to contact her if we needed any additional accommodations (which we didn't). The bed was super comfy. Overall, an enjoyable experience!