We never actually met Keith, but he was highly responsive to my emails, and answered me promptly and clearly. Self-check in was easy, gated parking off the street appreciated. Good security and complete privacy. Keith was a very unobtrusive host, which we appreciated.
Be advised, the location is right on a busy highway. That being said, it is very conveniently located with regards to it's proximity to downtown, just a few short blocks away. We stayed there when attending a concert at Mountain Winery, and it was an excellent location for such a venture. It is also near Villa Montalvo and Hakone Gardens.
The place was clean, and adequate for all our needs. Although we did not have an opportunity to enjoy the jacuzzi tub, it certainly looked inviting!