Mike was extremely communicative and responded to our request quickly. I sincerely appreciated that he was willing to accommodate us on the same day of our request. Not only did he let us book last minute, but he moved us to another one of his properties (which was larger) without raising the cost. He also was flexible with our check-out time, which was really nice because we got in late and that allowed us to sleep in. Unfortunately, we had some issues with check-in and some cleanliness issues in the bathroom. The lockbox code we were given wasn't working and when we arrived at 12:30 AM we couldn't get into the house. Luckily there was a backdoor that was unlocked but come to find out, that door couldn't lock altogether (which felt a little unsafe). Although the neighborhood was super cute and felt very safe! It felt like the house had been unoccupied for a while (probably due to COVID) and there were a few dead flies and fly larva in one of the bathrooms. However, the rest of the house was very clean and tidy. The towels were fresh and all the beds and sheets were clean and comfortable. The kitchen was spotless and the house was very spacious. We notified Mike about these issues and he was super apologetic. He said he'd look into all the issues and thanked us for staying! I have faith that he'll fix these little hiccups so his next guests won't have the same issues :) *NOTE: this review is for another property since Mike moved us to a different home!