Our home flooded and as the rebuild keeps being delayed, we keep having to find a next place to stay in the Silicon Valley area. It is just my husband and i, so we didn't need all the room at this home. But, we like the Santana Row area and it's always nice to have extra space! I ended up booking a different home and being very sorry i did. It was dark, dirty, and had a strong smell. I had just moved all our things from another home into that place, and realized i just couldn't stay there. So it was late in the evening and i was quite exhausted when i tried to book this Air Concierge home... and they were able to take me in! What a breath of fresh air! So homey, so comfortable with the carpet, a nice kitchen area, modern and with air conditioning, and a garage we could use! For the first time in weeks of bouncing around i felt a bit at home. They have all the little things needed- including a cozy blanket on the sofa and appropriate kitchen supplies, etc. Also fun touches like creatively folded towel swans and paper towel and toilet paper folded (credit to the cleaner, i imagine!). We have carpet ourselves and like to take our shoes off and it just felt very comfortable. One note that i didn't realize on booking is that none of the bedrooms is a master, having an adjoining bath. That worked fine for us but just a thing to maybe note. Another note is that the beds were very firm. I really was hoping for time to walk around the area but didn't get the chance to. It was a nice, quiet neighborhood! The managers were good communicators and helpful. Highly recommended. They rescued us :)