I wish I could give Shristi a better review but regrettably my experience did not turn out to be what I was looking forward to. The long story short is that I was unable to check in since the host did not provide the lockbox code as I expected, and could not be reached for multiple hours both by me and by the Airbnb ambassador that supported me throughout the ordeal. Eventually (about 3 hours after my first attempt at reaching out) the host did turn up on the grid, however by then the reservation had been cancelled by Airbnb. The host was apologetic and committed to turning the event into a teachable one.