Min and Ed are great! They are on premises, so anytime we ever needed anything, they were right there. Without a doubt, they are "superpleasers" who work to make sure that those they serve are happy. They do a great job. As for the place, it is very clean, cozy and has everything one might want. In addition, the dedicated parking space is really helpful. The AirBnb is located in is very safe area and in a great location. You can get to San Francisco in less than 40 minutes and its about 16 minutes to Stanford. We would highly recommend this apartment and host.