The place is beautiful, the location was perfect for our needs (my daughter had a doctors appointment at the Sanford the following morning).
The check-in process was very smooth, the beds were very comfortable, the place was very clean and in a very nice neighborhood. Whenever we travel, we always take great care to treat the properties as if they were our own.
I stay in Airbnb‘s often - it’s a safer way for me to travel due to a health condition. I can only think of one time over the years that I have had a negative experience and left a negative review, I usually chalk it up to the inevitable, feel gratitude that 99% are wonderful experiences and move forward.
There was an incident during our trip that I felt warranted a negative review. It is a perfect example of the fact that things can be very pretty aesthetically but, ugly on the inside. I believe that how we treat people in the world tells a lot about who we are.
My daughter and I arrived around dinner time and decided to order through DoorDash. Despite my best attempt at providing instructions for the delivery driver, she pulled into the wrong driveway and left our dinner at the main house which is owned by the Airbnb host. I immediately sent the delivery driver a message letting her know that she must have delivered to the wrong place, she felt horrible and within one minute of dropping it off, was able to retrieve it off the porch for us.
When she brought it around to our portion of the property, she was shaking, flustered and on the verge of tears. I felt so sorry for this poor girl that I wanted to give her a hug. Her name was “Feather.” She shared that when she picked the food up off the porch, Joanna (the host) opened the door and started yelling at her, and despite her attempts to tell the host that she mistakenly delivered the food to the wrong address, she continue to berate her, “get off my property,” “ get out of here,” etc. as she was carrying the food away.
I pay close attention to how people treat others- waitresses, waiters, delivery people, anyone in the service industry. You can learn a lot about someone by the way they treat others who they may feel are “beneath them.”
Fancy houses don’t impress me, good humans impress me. The accommodations are wonderful but if you order food, please make sure you meet the person on the street versus having them deliver because it can be a bit confusing and someone trying to earn a living should never be treated this way.