I booked Karen's place maybe 1/2 hour before I arrived for check-in. This is a hotel in the heart of Los Gatos, about 10 minute drive to downtown San Jose. Great value for a clean room, felt very safe, parking lot in the back. The room itself was a decent hotel room. All the modern amenities. An effective mini-split HVAC system (beats those drone-units you would find at other hotels). The place has been around a while and it has character, but they've kept up with the times. I would recommend and stay again.