I was supposed to stay an overnight at Jaime's home after one night in the hospital. This area is 4 hours from where I live. As it turned out, I had to stay two extra nights in the hospital. I tried on multiple occasions to reach the host via email to explain my situation and at least have him refund the cleaning fee, since I was never there. Not only did Jaime not honor my request (under the circumstances, he never even gave me the courtesy of a response. Apparently, he's all about the money and nothing else.