The place is very clean. Most suitable for two couples or a family of four. The location is simply the best since it is situated about 100 meters from Castro street where you will find many restaurants with varied cuisines( Greek, Chinese, Mongolian, Indian,etc . The light rail start point is about 500 meters away which is co-located with the Caltrain station.
Alex is very helpful and respond quickly which sets your mind at rest especially when you are coming from the other end of the world.