This place is overpriced for what it is. My expectations were low, but not this low.
I do not recommend this place for people who need a quiet place to stay, and people who have OCD / care about cleanliness, those who have disabilities, and those who may worry about not getting immediate help for issues that may arise (there could be many).
Noise: This is not a quiet place. There is a preschool next door and literally right outside the big back bedroom window. Kids were screaming from about 9am until 5pm. I had all the windows shut, but I could hear them from the living room on the other side of the unit. It was torture. There are also two small dogs on the other side of the apt that bark throughout the day. They barked when I went up and down the stairs leading to the front door, and also at other times when I was inside the unit. I heard them bark many times during the day and night while I was inside (yes, the owner leaves them out at night sometimes). The door is thin and they are very very close, so the barking is very loud. The big bedroom and kitchen side is also facing El Camino Real, a major road with constant traffic including big trucks. They honk at night and you can hear the traffic go by all day and night. On the other side of the apartment in the bedroom away from the preschool, the wall is shared with another unit, and the wall is very thin. I heard them moving furniture and such, talking loudly, playing music with bass at night. The unit is also above garages and whenever someone opens it, there is a loud sound that shakes up the place. People don't go in and out of the garage too often so it is not so bad but what got me were the kids screaming all day and dogs barking incessantly. I could not stay here for the entire duration of the trip I booked because the noise was so bad and it was causing my pain from symptom flare ups to worsen.
Cleanliness: It is not clean. Everyone has different standards and I am on the cleaner side. I clean constantly and my spaces are completely spotless. I came and saw that everything was old and worn, blinds not working. There were strange stains on towels and bedding, I found big dust balls on the ground and hairs that were not mine (I have light colored hair and the hairs were black). The kitchen wares were also very old and beat up looking and some were even sticky. A lot of plastic utensils, tools, and bowls/dishes, which are unsanitary. There were drops of oil on the stove, toaster looked very beat up, the hot water boiler looked very gross inside. I did not use any of the kitchen things except for some cups I washed again because they did not look clean or safe.
The whole apartment also has a old soaked-in kind of food smell. Mystery spices, but not in a good way. You know, the kind where the walls have just absorbed really old kitchen smells.
Supplies: They provided only a half used toilet paper and almost used up paper towel. No spares. If I had a big spill or wanted to wipe down the whole apartment, I would not have been able to. If I had stomach issues and needed more toilet paper, I would have run into big trouble. I have a disability and was unable to get to a store right away to buy toilet paper and paper towels. I was in a lot of pain the day of arrival and the next day, and I had to force myself to go to the store to buy these essentials because the host left no cushion for me to buy them a little later. This is really inconsiderate and is effectively discrimination against people with disabilities.
Furniture + Hardware: Some of the hardware like blinds were also in poor condition and did not work well. I had some trouble pulling down and pulling blinds to the side, etc.
Beds have wheels and roll around very easily. They are unsafe for this reason. I am a very light person (around 100lbs) and when I sat on the bed, especially the one in the front bedroom sharing the wall with the next unit, it would roll away.
Host's Responsiveness / Availability: Emey will be very responsive before you book but not so much after you check in. Understandably, as she has 15 listings she manages on Airbnb and possibly 20 others units that she was prioritizing over my issues after checking in. It seems she is overstretched in her role as manager and she does not have adequate help. I think 35 properties is way too many for one person to manage properly on her own, and this leads to a deterioration of customer service. If I had to manage 35 properties by myself, I might prioritize the prospective money makers first too, not the ones who have already paid. If you are the kind of person who doesn't care about quality or things missing or not working, then this won't really matter, but if you're someone who will need immediate attention at those times, I advise you against booking this place. Of course, there is a chance that she won't be stretched thin at the time of your stay, but there is also a chance that she will be.
Emey was also very dismissive and rude with me when I raised some of these issues about noise, calling me a liar. I told her about the kids screaming all day starting at 9am, and she told me that's impossible because the school is only open from 3-6pm. I told her I could hear dogs barking a lot during the day and even at night