We had to stay in a hotel our second night.
Pros: the room was clean and the yard is beautiful. The house is walking distance to restaurants (don’t go to the recommended Italian restaurant unless you like expensive bland food) and shops.
Cons: We were given no check in instructions until we messaged the host that evening. We weren’t told that the hot tub wouldn’t be on and that it would take an hour to heat up. This would have been ok if we had known ahead of time. We would have requested the hot tub on before we left dinner. Then the caretaker put us in an awkward position by coming in person to talk to us basically saying “well I could stay up late for you and turn the tub on but I was planning to go to sleep.” So we felt like we were inconveniencing her too much and we didn’t use the hot tub that night. She also said she’d be out for dinner the next night and wouldn’t be able to turn the hot tub on until 7 or 8. That would have been ok if we could have comfortably slept in the room. The mattress was terrible and the metal bed shook and rattled all night. I was only able to get a little sleep when I stuck a pillow between the mattress and bed frame. The pillows provided were flat and uncomfortable as well. The heat was also uncomfortable but we weren’t going to try to wake up the caretaker at 2am to change the thermostat. Another random issue was that there were only 2 towels (which I find odd when a hot tub or pool is available.) We were so uncomfortable that we ended up staying in a hotel the second night despite having paid for two nights at the airbnb. We were not offered any type of refund. I hope the hosts replace the bed for future guests at the very least.