Good: Clean. Quick friendly communication. Washer/Dryer.
Bad: No Santana Row view which I had expected, rather it has a view of the backside- Bloomingdales and Bank of America off in the distance. Only one designated parking spot in the garage, one fob for the garage, and one for the lobby... so we felt we couldn't go different places at different times due to fob constraints. One shower for 4 people. Small balcony closed off.
Definitely more appropriate for a couple without children. Stairs are definitely a sleeper concern.