Sam's communication was first class during the booking process. We travelled from the UK on an 11 hour flight, then arrived another 2 hours later at the caboose so we were really tired. Sam welcomed us and lit a fire so that we could enjoy some marshmallows by the fire before we had an early night. Using a combination of Sam's directions and our own GPS we found the place easily, Sam was a perfect host and the caboose was better that we expected. Although we didn't need much that evening, we felt that Sam would go out of his way to assist us. The caboose was in great shape, clean and tidy. It had two double beds, one in a "loft" area accessible by a loft ladder and the other on the lower level. We had a good night sleep and left for San Francisco the next morning feeling excited and energetic for the day ahead. Thank you once again Sam for your welcome!