I stayed at Emma's place with two colleagues on a business trip.
Communication was prompt and check in was easy, with a clear email 2 days before and keys in a lock box.
The house was clean and well presented. It seems like this is primarily used as an Airbnb as there were no personal effects anywhere - felt similar to hotel in that respect.
The beds were comfortable and there were towels etc. provided.
The house is in a leafy neighbourhood in Palo Alto and it was perfect for a business trip as it saved us a lot of money.
Would stay again.