The home was really nice and stylish. We needed to wipe down all surfaces, as they weren’t that clean when we got there. Could definitely tell the floors weren’t mopped before we got there. Only noting this since we are in a pandemic and cleanliness is a priority for me. I suggest you bring own toilet paper as the one provided is pretty rough, but if you forget there’s a Safeway down the street which was convenient. Santana Row is a cute area for shopping, but definitely gets loud during the evening and late into the night. Chad was pretty quick in response during our stay.