ATTENTION: the ratings probably are inflated (I will get to this below)!
1. I subtracted two stars because they asked me in a separate email to give them 5 stars and told me they will return the favor. This is unacceptable since it undermines the whole concept of ratings! I consider this a heavy offense.
2. I subtracted one more star since the floor wasn’t very clean: I was wearing socks all the time and they were getting pretty dirty. The rest was spotless.