Ann the host communicated promptly and her instructions were simple and easy to follow. The area seemed safe and the space was just what I needed for my super short trip. The bathroom is great with amazing hot water. You may need to contact the host if AC/heater is up/down, since you cannot controlled it on your own. The bed was too firm for me, but it may work for other people. Cleanliness can be bumped up. Parking is on the street and fairly easy to find.