I recently stayed here with 2 colleagues, and it was a good stay overall, but there were a few opportunities for improvement. We liked having two suites with private bathrooms, and there was plenty of room for the three of us. Things that could have been better:
* The area behind the couch in the TV room was pretty filthy.
* On the day we arrived, the temperature in San Jose was 105F, but the air conditioning was turned off. It took several hours to get the house below 90F, and it was very difficult to sleep the first night.
* One of the bedroom fans was broken (wouldn’t turn on). We messaged the hosts and were told it would be fixed, but it wasn’t fixed during our stay.
* The check-out instructions were a little odd. We were asked to strip the sheets off the beds and wash the towels we used, which we did. But isn’t that what I’m paying for? Also, how do I know that the previous people washed their towels properly before they got to me?