Carol was very warm and immediately made me & my pup (and my boyfriend who stayed for the first few days) very comfortable by giving us the bigger room & being very easy to reach upon our arrival. Carol was very receptive about me bringing my dog and she was able to let her out while I started my new job the first few days, which was a life-saver! My dog even got stung by a bee at one point while I was gone and Carol was kind enough to tend to her and make sure she was okay. The house is very pleasant. It was really nice to walk through a garden of lavender and sweet smells as I came and went. She hosts beehives in the backyard & offered me some of their delicious honey for my breakfast in the morning. I really enjoyed lounging in the backyard during down time - very serene and lots of sunshine. Loved that the location was close enough to walk to downtown Mountain View and Eagle Park, which is a great place to take dogs. The neighborhood is in a great location and close to so many conveniences i.e.; grocery stores, Target, restaurants, parks, etc. Carol's house definitely helped make my move to Mountain View a very warm & welcoming experience.