When we checked in the Unit was not properly cleaned and had some items that needed to be fixed or replaced. We were a bit disappointed and you know how stressful it is when you travel. That said, I have to commend the Zeus service team for their immediate and comprehensive response. They not only immediately got on the task and sent their contractor for 2 days but even offered to put us up in a hotel and, really, went beyond our expectations. Thank you Zeus, you'll be our go-to choice when back in the Bay.