The communication from JT was great. I booked last minute and he responded to me almost immediately. This is one of the cleanest apartments I've stayed in on AirBnB. It's a bit more lived-in than the photos suggest and would benefit from a fresh coat of paint in the bedrooms and bathroom. The other reviewers are right about the noise from the CalTrain. It didn't bother me personally, but if you're a light sleeper I would think otherwise. This is also a very busy street. We didn't have a car and walked or used ride sharing everywhere. There's not much close by the apartment but there are some good restaurants about 1/2 a mile away.