We stayed here for the weekend of our college reunion (my husband and I in one bedroom and a friend in the second) and had a wonderful experience. Accessing the apartment was very easy - especially given that my husband was late to meet Farnaz to get the keys! But we had no problem with entry. The apartment was simple (but had everything we could need -- including a coffee maker and filters!) and clean and very comfortable for our weekend. We enjoyed being able to walk easily to various spots in downtown Palo Alto as well as to the Stanford campus. At the end of the weekend, the 3 of us agreed that we were SO glad we had chosen this AirBnB over trying to do a hotel for our trip. The entire experience was managed very easily and professionally, making our stay comfortable and effortless.