The experience was very positive. The best thing about this apartment is the location. It is just a few minutes from University Avenue where all the restaurants, bars, and cafes in Palo Alto are located, near the Whole Foods, and maybe a slightly longer walk from Stanford. We were in town for a wedding at the Garden Court Hotel that is only two blocks away. The apartment itself is as advertised and quite functional. The kitchen even has some items in stock. We requested a fan at one point for better air circulation. (A/C is not really needed in Palo Alto). Farnaz was very generous and not only dropped off one fan, but also purchased a brand new fan for us.