Despite being out of town, Sui made sure to contact me ahead of time to arrange check-in and had someone waiting for me with the key when I arrived (who also kindly served as a nearby contact). Overall the place was fine and matched the pictures. Loud neighbors and dogs might bother light sleepers and the wifi is shared with a neighbor who hosts the router, so it's not the best place if you're hoping to spend a lot of time at the listing. I was attending a conference at the convention center and wasn't there much beyond sleeping, so it worked well for my purposes. The neighborhood wasn't the most amenable to walking around and there wasn't much nearby, but downtown was only about 7 minutes away by Uber.