Jen was very sweet and the place was exactly what we needed for a few days of AC during the heat wave and close to my partners work retreat so he wouldn’t have to wake up too early. It’s conveniently located near the Valley Fair mall and Santana Row which we enjoyed but the neighborhood is still quiet enough you feel far away from things. It’s very basic and the bathrooms a tad small, but it’s better than staying at a long stay suits hotel and that’s all that matters!