We booked our stay with Katy almost a month in advance, just to have her tell us she never approved the stay when we arrived on time. I guess she wasn’t aware she had instant book on, and she had plans for that house that day. So instead of reaching out to us to cancel so we can re plan my birthday getaway, I guess she figured she’d mess up someone else’s plans completely by not being responsible enough to reach out.
Either steer clear of this host, or actually make sure some contact has been made so she’s even aware of your book.