We love Jurgen & Susie place. Nice location and very good apartment, rooms and bathrooms are all very nice. There is also a good size patio to enjoy our breakfast. The intruction for all appliances is also very clear and printed in the apartment. One thing that we wish, is that the living room and kitchen floor is wood or tile, as the concrete finish is a little hard to keep clean for us. But it’s not a big issue.
Kids are very happy with the free Netflix provided during our stay, which is nice of Jurgen and Susie.
Also for those that has never been to Santana Row location (like us), but bringing car, we suggest to check in on time with Jurgen. The entrance to private parking is hard to find for first timer to Santana Row.
Otherwise park at the mall (it’s free), go down to survey the apartment first, than proceed to drop bags at the loading bay (the entrance is next to it). Than find the private parking thru the apartment lift (it’s easier than finding it from outside), trust us.