The description said shampoo was included I brought my own just in case (purple shampoo), to my surprise they had a selection of shampoo and conditioner which was really nice. the check-in was really easy and AC unit saved the days of humidity. My stay was definitely pleasant... Eve answered my questions and concerns quite swiftly as well. All in all a nice Airbnb, minus thin walls, taht you'd hear your neighbours phone conversation, but overall a great stay. (: