My family and I were in town for a wedding and I contacted them for an hour early check-in considering we still needed to get ready and check-in isn’t until 4pm (which I think is really late). They pretty much said we can drop off our bags at 12pm and avoided giving me an answer about checking in early. I didn’t even ask about dropping off our bags, I just asked for an hour early check-in lol they then proceeded not to respond to my a follow up message about check-in (I sent the afternoon prior to our check-in date). They also never even messaged me the code for the self check-in keypad. I ended up messaging them AFTER the check-in time if I should just use the emergency back-up code since I never received the check-in code and they just responded with “yeah”. No apology or anything, a guest shouldn’t have to reach out AFTER the check-in time on how to even get in the house. I’m assuming that was their attempt to make sure we didn’t have access to the code if we wanted to check-in early. I was super nice and polite when messaging them so idk they pretty much ghosted me. The Airbnb itself was okay but not worth the listing price. It’s a little more on the older side and in a bad area. It gave us the creeps tbh. Helicopters were surrounding our neighborhood so it did freak my family and I out a little too just because they were literally hovering right above our house alllll night long which made the house shake. The blankets smelled pretty bad, like wet laundry you left out for a few days before putting it in the dryer, so I ended using my own that I brought from home. House “accommodates” 5 or 6 on the listing but realistically it only fits 4. 5 if you bring your own paper plates, utensils and cups. There was only 4 plates, 3-4 bowls and that’s about it, so one of my family member had to use a napkin as their plate for dinner. Very limited utensils and dinnerware. The backyard seemed bigger on the listing but it’s really small. The back door was unlocked when we first checked in (10pm) so that was scary as well since it was so late and helicopters were circling. All in all, I wouldn’t stay here again. Better places, especially for the price.