This place was nice. It was modern and clean, although there were a few spiders around the apartment. The kitchen has essentials for cooking. There is an AC in the common living room, but not in the individual bedrooms, so they sometimes got very hot at night. Laundry was $1.25 per load in quarters, but the machines were really good. We had some problems with the deadbolt on the front door. Only one out of three sets of keys could unlock it, so my roommates and I sometimes locked each other out. The walls are also really thin. If someone was talking on the phone in one of the bedrooms with the door closed, you could still easily hear them in the main living room.
Kathy could be hard to get a hold of. She didn't always respond to messages, and when she did they were often incomplete or didn't address all of our concerns.
The best part of this place was the location. Being right next to downtown Palo Alto and the Caltrain station was fantastic for going out to eat and going to/from San Francisco.