Our stay here was wonderful and Emma's responses to our questions and responses were particularly great. For example the wifi access info was probably written somewhere in the email before we arrived but still she responded quickly with the info when I asked how to access wifi. Then when we wondered if one of the hair dryers were broken, she ordered two extra dryers with same-day delivery and go them to us that same evening. The place is overall fantastic, spacious and even had a piano to play. Highly recommend it!