My stay at Long's was very Troublesome due to the fact that there is no air conditioner and the only air conditioner they do have is a portable one that is supposed to cool down the entire apartment which it does not because it's on the second floor of the apartment and the time of travel that I arrive there was a very hot week in San Jose I had informed mr. Liang this and let him know that I was also unable to open the windows at that time I had stated that I did not get into the apartment until well after 10 p.m. the night before and that I was requesting at 3 p.m. check out the communication was fine with them they told me they would give me till 3 p.m. and then of course I have check to make sure that they didn't have any other guests that were coming in at that time and they did not I was able to book the room again if I so choose but I did not the apartment is a fourplex okay so you have for other people that are living there with you in an apartment setting to downstairs to upstairs the one person that's directly across the hall is the owner of this apartment I felt there was no need to tell me that his team would be coming in to assist me when in fact it was him and his wife I felt that was a lie I'm you also have to travel over for driveways to get into your gate which then you have to walk through a dirt yard and the children that were playing and loud voices that we're coming from the other apartments makes it not very private alone you know and once again it was very very hot I was not able to use the kitchen I would have liked you because I wanted to cook a meal and I would have liked to been able to sleep in the beds but by the time I got into the apartment that night it was so late I fell asleep in the chair and then check out was miserable because they kept coming in at 11 a.m. trying to tell me that the cleaning crew was there and when was I leaving when was I leaving when was I leaving kept calling me on the phone and they're disturbing me when I was just simply trying to rest peacefully you have to basically do a hundred miles an hour to get out of your driveway in the morning when it's commute time because it's on a very common thoroughfare that's one lane road in East Direction that mean Moorpark and it's a very run-down apartment complex there there's a bunch of duplexes it's one of those duplexes or apartment buildings that they happen to live in the apartment itself is very beautiful very nice it's just that it was very uncomfortably hot and they didn't seem to understand that I wasn't trying to be difficult I was just simply trying to tell them accurately that I could not breathe in the apartment it was that hot