Rachel was a gracious and considerate host, allowing me to use the kitchen and backyard of the house freely. She was also very responsive to my queries and messages! She considerately checked with me before she had to enter my room for the aircon. One is safe in each room locked with a keypad. The location is very convenient, safe and lovely, and for a moment, it was enough to make me want to stay in Palo Alto permanently! Many hotspots, such as University Street and Stanford were within walking distance and the Caltrain station was not far at all. The backyard is like a calming oasis with comfortable seating to unwind. I recommend staying here if you want to check out Palo Alto, and if you're not driving, I super highly recommend staying here.