Communication is key for me, and Ramsay is great at it. I left my toiletries bag there and Ramsay immediately texted me to let me know he would keep it for me until I returned to get it.
The little things matter for me as well. Ramsay is extremely inviting and let me use the Airbnb for a emergency Amazon drop location while I was staying there. My package arrived and was put into safe keeping for me.