The cottage was a very clean and fully equipped space, and has a great location in Palo Alto. Although I didn't actually meet her, Sruthi was responsive and made sure to check in to make sure I didn't need anything. The only downside is that it was usually too dark and chilly (and rained that week!) to take advantage of the patio seating as I was there for work. If you are in town for work and you need to work when you get back at night, keep in mind there isn't a table or desk to use in the cottage itself, though I was fine sitting at the end of the day sitting back on the day-bed with my laptop. Great space!