1. the instruction for entering the door (#phone) has never worked. Lucky a guard was there to let us in and he was not always there. 2. We left a blanket in the apt and didn't pack it, but the owner kept saying the cleaning ladies didn't see it. They didn't see it does not mean it's not there somewhere in the apt. The owner should go there and look for it thoroughly, closets, drawers, laundry, behind furniture,... it looks alike the one in the apt but has cat patterns on the blanket, 11 days past, still waiting for her to look for the blanket.