I just had difficulties before I ever arrived with the room itself, then I had another issue with the room and had to be moved after arriving. There was a bad smell and I think they were sanitizing it but I’m not sure. They had some machine in the room I think to do that. The door had a do not enter sign and I arrived after check in at 4 pm and was noticed the room was ready. It wasn’t ready. Staff around the area cleaning did not speak English and I kept having to call customer service for help. It was super frustrating. The mattress was awful and the bathtub/shower was so deep and I had trouble because I’m disabled. I’m positive when I reserved this room it was supposed to be accessible but I found out later only the full size bed rooms are equipped with walk a in shower or so I was told. It was just not pleasant. I should have gone with guest house at someone’s home like I always do. Lesson learned!!