Cottage was clean and great for single traveler on a work trip. The hosts were very communicative and clear about instructions and check-in. Very nice neighborhood and the location was great for where I needed to be in Palo Alto. The only trouble I had was that there was no central heating, and I happened to arrive on an unusually cold December evening. The radiator was eventually enough to warm the place to a comfortable temp when I had it on for a while. The hosts were very open to my feedback and I would stay again.