I stayed here for about 3 weeks while working remotely and had no issues. James and Sally were very responsive to my questions and communicative. Everything was clean and in good working order with reliable wifi. The place was very spacious and I liked the separated kitchen. It was quiet and I felt safe walking around the area alone. The mall and Santana Row are were about a 10/15 minute walk and there was a bus stop at the end of the street that went straight to the airport. Overall I had a very nice stay