Unfortunately this listing is the worst bnb I have stayed in over my many years of travel. While it was known that this bnb has multiple private rooms with a shared bathroom and central area, I still expected the shared areas to be clean. It was exactly the opposite. The bathroom had scattered soaps, loofas, and hair on the bottom of the tub as well as a crusty tub surround. The kitchen had dirty dishes in the sink and spoiled milk in the fridge. There was a deep layer of dust on all surfaces and the floor had pieces of debris and dust throughout. Immediately upon entering the home there was a pungent smell of what seemed to be cat urine. We initially booked two nights, but as soon as we arrived i reached out and asked if we could change it to one night because i didnt feel comfortable in this dirty area. The listing said that it couldnt be cancelled after the check in time of 4, which is when we arrived, so i did not ask to cancel the current night. Ginger easily changed the booking, which is why i dodnt give 1 star for communication. Then, as we were trying to sleep at a normal time of 10 pm, another guest who was staying in the room next to us appeared to awaken and was extremely loud all night long. They watched tv loudly, slammed doors and seemed to be screeching chairs across the wood floor. We left at 7am and couldnt get out fast enough. I then politely requested a refund for the cleaning fee and pointed out these issues. She became very passive aggressive suggesting that I was being untruthful and asking for ‘proof of these issues’ to which I provided photos. She then accused me of taking advantage of an additional two hours of stay, to which I explained that although I initially reached out to her at 2 when I booked (this is something I do for every host when I book out of courtesy to say hello) I did not arrive until the designated 4pm check in. She ultimately refused to refund the cleaning fee so I have a request with the air bnb company. While $30 is not a large sum of money, I don’t feel its fair to pay extra money toward a service that is clearly not being performed. I highly recommend avoiding this listing unless you’re desperate and have no other choices.