This review is truly a hard one for me as I had a great stay but had a ridiculous experience after checking out with our host.
Beautiful home and more spacious in person versus the photos. Melonee was great host to begin with and I had no issues during my stay. She stocked the fridge with plenty of water bottles and my favorite drink (which she asks for after you book her home) to ensure you are accommodated for. There was a tenant in the back house during our stay, so we could not park on the drive way. Since she had a tenant occupying the back house and drive way, we did have parking in front of the building right next door.
However, after the stay I found out that I did break one of her rules by having 4 family members over for a birthday dinner for my boyfriend; I then apologized. After I had willingly told Melonee about having more than a total of 4 people at the house without the full knowledge of her rules, (she then admitted she had a lot to read in her property profile and would make it clearer for future potential guests) she requested for an additional $100 for cleaning fees. Mind you, her cleaning fee at the time of booking is already $100 to start with.
She stated that her cleaner charged her an additional $100 for messes that were either non-existent or from prior to my boyfriend and I staying there. My boyfriend and I collected all our trash and recyclables and threw them out ourselves. We washed all the spoiled dishes we used and swept the floors before leaving. We cleaned up after ourselves like we always do at every Airbnb even though we paid her general $100 cleaning fee.
Apparently, her cleaner stated there was a pink sticky substance all over the walls, closet doors, kitchen cabinets and underneath the bottom of the drawer of one of her fridges.
My boyfriend and I used no such substance or food liquid that would leave a pink sticky substance all over the place. Not once did we utilize the closets as we kept all our items in our duffel bags and small suitcase. As for the little blue fridge, we did not once put anything of our own to store away. The only time we touched the bottom drawer of that fridge was to grab the water that was placed for us.
After all this, we both had reported the conversation to AirBnb to help resolve this issue. Only advice to future guests, please ensure you check that everything is clean at the time of check in. I wouldn’t want others to be accused of something they are not guilty of and be forced to fork out additional money after their vacation.