Place was great and clean. Communication throughout the check-in till check-out process was outstanding. Even though there was a small hiccup along the way, the host did a great job of resolving the issue in a quick and prompt manner. It's understandable things can come up but the host was prompt and professional in taking care of everything. Location is awesome with a view of Santana row and would stay here again next time, I'm in town. Would recommend to friends.