If you want a great location within an easy walking distance of all downtown San Jose has to offer, this is the place!
The living room has a nice television with power reclining sofa. The dining room is roomy enough for at least 6 people. The kitchen had everything we needed to prepare meals for our group. The bathrooms have been recently remodeled and all the toiletries provided are cruelty free and vegan. The backyard oasis was used frequently once the sun started to set and pretty much each morning as well.
We discovered the air conditioning wasn't working while we were there. I contacted Gwen and she responded very quickly. She had two different repair companies out to look at the air conditioner to address the issue and ensure it was fixed as fast as possible. In every communication with Gwen, she expressed a genuine concern to ensure we enjoyed our stay.
The only downside is that the place is under the flight path of the San Jose airport. Outside conversations were temporarily suspended while a plane was flying overhead. However, none of could hear the planes inside while trying to sleep.
We felt safe in the home and neighborhood. For us, it was the perfect location and we all thank Gwen and Eric for providing this wonderful place for travelers such as ourselves.