Eric's place was absolutely wonderful. Hands down probably the best Airbnb experience I have ever had. His place is better than pictured, which I found to be a pleasant surprise (my past experiences have been as expected, so this was wonderful). The heat is great, TV worked perfectly, wifi was fast, water was warm, and the place was spotless upon arrival. What I really loved was the high security -- it made me feel super safe. Location is great too, close to all the food places we wanted to try and close to Santana Row. 10000/10!!!