Estell was very welcoming, letting us know she was available if we needed anything. The studio is small, but ample room for the two of us. The snacks she had for us were great, and although I didn't think I would be eating the dried cranberries, found them delicious on my morning oatmeal! I loved sitting outside every morning drinking my coffee, eating breakfast and watching the squirrels race around the immense tree (trunk) growing next to the studio. THe studio is very private and I felt very safe walking in the area. I kept the windows open the entire time and never was concerned about anyone breaking in. Although parking was on the street, I never had any problem finding a place to park close to the apartment. Everything was clean and comfortable. I would definately stay there again and recommend the studio to other couples looking for a reasonable, safe and comfortable place to stay in Mountain View. The internet service was great