Justine and Anthony are very friendly and respond very quickly. The studio was spacious and cozy. They did a great job with the smart lights and decor. The bed is comfy. There is a sink in the kitchen area with hot water and a gas stove but no microwave, which is fine..but if you want to heat up take out or something..you will have to do it on the stove. This worked fine for me, and I just made sure I didn't buy any microwavable food items at the store. I was there for a month, so it was nice to be able to make eggs or whatever. There is a decent size refrigerator, not a mini fridge..so happy about that as well. I work nights, so I sleep during the day. I found it to be quiet and peaceful. There is a space heater that heats the place up pretty well. They have an electric kettle and use the PODS for a coffee maker. I couldn't find the correct size pods in the grocery store, so the instant coffee option worked after the pods ran out. I would recommend this airbnb.