Kevin was great and communicated very clearly. He was very helpful in showing us around the house when we arrived. He really made us feel at home right from the start which was very nice. There is a numeric keypad to enter the house in case you arrive very late or very early. Kevin made sure everything was there for breakfast (coffee, juice, milk, cereal) so no worries if you get there late.
Wifi was great and there are very large tables to eat or work on. There is a Nest thermostat which is easy to use.
The house was very spacious, nicely decorated and the kitchen had everything we needed. A Smart tv for our kids to watch their favorite shows. We loved the style of the house with a lot of original features and very modern style blended together.
The bathrooms were very modern and clean, one bathroom with a bath and one with a large shower upstairs.
Our kids went to the Palo Alto community pool (5 min walk) and played tennis on the (free) community courts (5 min walk). We enjoyed walking downtown Palo Alto (15 min walk) for dinner and stroll around town. The location is great in a very safe and quiet neighborhood.