Andrew was very very responsive. He laid out the instructions which were precise and crisp upto the point including that of parking. It was a cute little studio which was very well decorated and the way things were organized lit the place up. We got locked out in the night as something was wrong with the door lock and it wouldn’t open while it was 11 PM in the night. Guess what??? It was Andrew to the rescue and gave us instructions over the phone that got us in. I enjoyed my stay and it was very accessible. If you something closer to San Jose DT and yet accessible to the highways, this is your best bet.