We arrived a few hours early but Justin's mother (Ginger) met us and made us feel very welcome, and took us to our unit. The unit was clean and what what we expected, and was located in a perfect location in Santana Row. It was just a block away from my son's apartment who lives in Santana Row. Amenities was readily available including coffee pods for that quick shot of caffeine in the morning. It was nice to have a washer and dryer in the unit. Santana Row is a great place to get away for a few days!