Gwen was a gem to work with! Communicated clearly and quickly. The house was very comfortable for our multi-family stay; including accessibility for my mother’s wheel chair (we brought our own ramp to get into the front door). WiFi was slow, so ended up disconnecting from it while we were there. We didn’t use the smart TVs so not sure if that would have affected streaming services. But overall the home was warm and inviting and the kids enjoyed the pool despite the chilly water!