Andrew and his family were very sweet, and Andrew was quick to respond when I had a question. Check-in was super easy, and the room was very clean. I really appreciated the soft bathroom towels. There were also water and snack bars which I took advantage of. Parking on the street was easy, even when I came back late in the evening. Note that this is a downstairs room, so there is some sound from above, but nothing that went on late into the evening or seemed more than the usual noise from those living above you. I will be staying here again when I come back to S Jose. Great AirBNB overall!