It is am amazing property with great potential. The hosts were very responsive and friendly. I would rate this a solid 4/5. I would recommend some small but important changes to make the guest experience better.
1. The check in process should be simplified. There are too many door codes, and the apartment door code changed on the day of check in. We were also given two different door codes for the main building. Furthermore, I don't think that a door code for the bedrooms is necessary. It should be made optional. If a guest doesn't pay close attention to so many codes and a child locks themself inside the bedroom, panic would set in.
2. Initially we were told to park in "retail parking" and then later it was changed to a fixed spot number. It adds to confusion.
3. The hosts should physically verify that everything is in working order before a party arrives. The router had been reset by someone (probably the last party) and as a result the wifi network name and password were different than what the hosts kept giving us. There was also no coffee make and a dining chair had broken legs. My wife fell and could have been injured. I do appreciate that a new coffee maker was provided the next day and the chairs were replaced.
4. A guest review from last month mentions that the exhaust fans in the bathrooms were not working. It's disappointing that they still haven't been fixed.
5. Some more essential items are required, e.g. an iron, cutting board and strainer in the kitchen etc.
6. The hosts should consider providing cotton bedspreads. The polyester ones are very uncomfortable.