Nice spot right on top of the strip of Santana Row. You can just take the elevator to the ground floor, walk out the lobby, and you're in the middle of a shopping area. The loft and interior design is minimalistic and aesthetically pleasing to anyone who has an artistic eye. Bathrooms are extremely luxurious, and shampoo/conditioner and other simple amenities like q-tips are provided. Felt like the quality of a 5-star hotel, but at an actual home. A con is that it can get rowdy at night due to nearby bars and restaurants and people partying on the street. Not the fault of anyone though. My only complaint really is that the Wi-Fi went down randomly at least 3 times throughout my stay here. That was the only annoying thing, trying to reset the router and troubleshoot the issue. Ray was really responsive though and more than willing to jump on a call with me until the issue was resolved. Our first day here, all the carpet and floors were wet due to recent cleaning. An improvement would to have that done 1-2 days ahead so that we weren't walking on wet carpet for the first 2 days. Thankfully it dried by the time I came back home after my surgery. I stayed here for 2 weeks to recover after having jaw surgery and it was the perfect amount of peace and space for me and my mom to stay at. Having a roomy, clean, functional kitchen was great. The utilities are modern and there is even a handheld frother if you want to make steamed milk.