We booked this place for two couples for reunion weekend. JT was very responsive throughout the process and helped organize a late arrival which was great. I did find though that I had to provide a lot more info than with other hosts. There was also some confusion related to the initial booking. Place is nice and clean as described and shown on the photos. TV could use an update. Location is decent in its proximity to Stanford and Palo Alto but is on a busy road that is fairly loud in the morning.