Everything went really smoothly and the beds were very comfortable! The only part of my stay that was disappointing was the cleanliness of the bathrooms. I stayed for 4 nights and I never saw the bathroom cleaned. The sink and shelves had dust and hair on them, and the tub was very dirty the night I arrived. My friend rented another room and the key was missing, thankfully we were both renting rooms and I could lock his laptop and other important electronics in my room until we received a new key. Other than that, Katrina was very friendly, helpful, and promptly responded to my questions and concerns.