Suzanne was an amazing host and the cottage was adorable, private & in a convenient location. My BF & I both are managers at 4-diamond resorts in Phoenix, due to an event in the area we were unable to stay with our hotel company so this was our first Airbnb experience and naturally we had some hesitations. Suzanne made us fell better the minute we booked with a nice text and a warm welcome. We were greeted with a bottle of wine & cookies waiting for us in our cottage. The cottage was quiet, cozy & exactly what we didn't know we needed. She had a binder that served as a directory for the TV & directions to all areas you may want to go. On top of the location & feel of the cottage, Suzanne was the most amazing host. We were there for a sports vacation & she had even preset the dvr to the games we were going to see live, just in case we came home and wanted to see parts of it again. She checked in with us via text to see if we needed anything during our stay. My bf & I agree that this was even better than staying at our hotels & Suzanne's service 5 diamond! We will definitely stay here again!!!