Found 2 cockroaches the night we arrived 😱One of them in the fridge🤮. The following day found another one ( we killed them) 🤢After that was very paranoid. Property needed a few things fixed and was almost made to pay for some things for not reporting it the night of check in (we had traveled 15 hours and arrived at 1am) Make sure to throughly inspect your property and take pictures! The last straw was having to clean the property after I used the dishwasher and unbeknownst to me a hose was not hooked up and there was water everywhere. I tried to contact Carrie, response came 10 hours after by then I had cleaned up all the water that flooded through the kitchen. The response was she had to rest. If you have the responsibility of the property you have to be on call for emergencies like this! I asked to have some credit for my trouble and was told that was not possible."things happen" Reply was I would get a negative review if I gave a negative review and wouldn't be able to use Airbnb again. Due to these threats I did contact customer support and was told to go ahead and give the review and they would back me up if I was reviewed negatively. This was my first time using Airbnb, needless to say it was a total nightmare and advertising of the property was very deceiving. It was not all bad but unfortunately for us in this property the bad outweighed the good 👎👎