First the good things. The space is as described, it's very, very clean, the hot tub is awesome and backyard area is lovely to hang out in, and despite it being a bungalow it feels very spacious inside-definitely enough room for our family of 5 to not be in each others way all day, the kitchen is large and easy to navigate and the fridge is nice and large, the beds are comfortable and the rooms are spacious and the neighborhood has a nice feeling and is quiet.
Now the not bad, but not so good. When my family of 5 arrived for our 10 day stay, I noticed that there was only two rolls of toilet paper, I looked around in closets and cupboards to find the rest but couldn't so I left a message asking where the backup was. Within 10 minutes I received a call and was told that the two rolls of toilet paper were part of a "starter pack" and that I had probably not read about said "starter pack" on the listing. She was correct, I had not read about this on the listing because it is not posted on the listing, and staying in a place that provides shampoo, conditioner, soap, towels, garbage bags, paper towels, etc. I thought I would be safe in assuming that toilet paper would be included (at this point the toilet paper pandemic freak outs were not going on anymore). I basically had to defend why leaving 5 people 2 rolls of toilet paper for 10 days was not acceptable for her to eventually drop some off later, so that was weird. The other thing was in the listing it says a gardener comes every other Friday to do maintenance, our stay included a Friday so we were ready to get out of their way and stay inside in case it was they Friday they came. Nobody came, but the next day Tom messaged me with only two hours notice that he would be coming over to do yard work and maintenance. The intention of our trip was not a fun vacation, so we had picked that Saturday to be our family day for grilling and spending time together, and it had to be postponed as we waited for Tom to pick tomatoes and check the hot tub, not exactly the most pressing issues. So just know that even if you do carefully read the listing, it's exactly accurate.