The mix up with the residence and codes is not only unacceptable, but is very unsafe. This is my worst experience that I have had. Not only is it alarming to walk in on a half naked man, another tenant could have walked into the location I booked. That is VERY upsetting and VERY unsafe. Your explaination of the situation, though unfortunate, is not acceptable. If you were unable to be in the "right state of mind" due to your medical issues, you should have canceled the reservation. Our safety and security was sacrificed for the monetary gain and that is truly unacceptable. What if the other guest had a license to carry a fire arm and thought we were intruders. He would have had every right to protect himself. As someone who is in town for a business trip, this was not handled well or professionally and is completely unacceptable. I did not teach back out after the getting the correct information for the residence that I actually booked, because I was working with my company to find an alternative location for my stay. Though staying at the property due to timing and cost, I was absolutely unsatisfied with the experience and felt very unsafe and we had to arrange our work schedukes to make sure no one would be in the residence alone in fear of someone possibly walking in on us in another mix up. Safety and security should always come first and I am truly disappointed.