Everything was wonderful and the cottage is a great place to stay with a well thought out space and amenities for both leisure and business travelers to feel comfortable and at home. The cottage is well stocked, location is on a quiet neighborhood street, close to downtown Palo Alto, with lots of shops and restaurants, and the freeway so you can get around town easily. I highly recommend this location. Tracy was great. She checked in on us multiple times and the only time we did run into a need it was sorted quickly.