This was our first Airbnb experience, and based on conversations with family and friends, we heard that Airbnb stays could go well or possibly not so well. Happy to say that everything was just as represented in the description, and that this will be another great review to be added to the list of other 5-star reviews.
The house was very clean, the appliances were new, and there were plenty of linens, towels, etc. Additionally, the house is conveniently located near Stanford, a Whole Foods, and numerous restaurants and stores. Having a dedicated WiFi network and log-in details prior to arrival was convenient as some of us needed to be up very early on our first morning for remote work in the prior time zone. The house also had thoughtfully placed skylights that brought in sunlight to some of the interior areas - the natural lighting was great.
Brian was a fantastic host - he reached out well in advance of our arrival with check-in information, helpful tips on finding the house, avoiding traffic, etc. Additionally, for the three days before we arrived, the Palo Alto area experienced a heat wave with unusually high temperatures. Brian asked about our approximate arrival time and offered to turn on the air conditioning in advance of our arrival. On the day of our arrival, our flight was delayed, and consequently, we arrived very late at night. Having the refrigerator stocked with fruit juices, bottled water, etc. was welcoming and very much appreciated. Brian provided clear and concise information about the smart house features and the surrounding area, with the information waiting for us in the printer upon arrival - he was so organized. Brian also checked in with us after our first night to see how our stay was going and if we needed anything. We understand why he is considered a Super Host.
This was an excellent experience, and when we re-visit the Palo Alto area, we hope Brian's house is available.