They said i was the fist person to rent the house, so they ask many questions before giving me the key. The house has no wifi as it said on the information provided. One of the twin beds broke in the middle of the night, i text them the next morning and the issue got resolved pretty fast, nothing complicated. If you decided to rent the place make sure not bringing anybody over or having anyone visiting, they seem to be very concerned about that. But the house was beautiful, big and in a good location.