Nan is simply the best host! After I checked in, there were some weird sounds coming from the apartment that made me a little nervous. I contacted Nan and she responded me in minutes and went up to my unit to check everything for me. It turns out that's just the way the AC works. She made sure everything is working properly and that I can feel at ease. I couldn't ask for a better host! On top of that, the space is sooo gorgeous and clean!