The unit is clean and spacious.
But the main door knob is faulty, with loose screws that caused it hard to open the door at times. There is also no light at the entrance, making it very difficult to open the door at night (we could not see the keyhole at all) .
There was no facial tissue, paper towel or bathing towels provided initially in day of check in. Host claimed they overlooked and then sent out the supplies the next day. This caused our first day experience at the unit to be very poor. On hind sight, perhaps the host had expected us to bring our own supplies instead.
Host was not responsive. While a phone number was supplied, we were unable to contact the host successfully when we could not enter the unit at night around 10pm. This had caused significant distress to my family and i. The host tried to make remands the next day by providing alternative contact channel.
Host should consider repairing the main door properly and install a light at the entrance.