Stacey is a nice host. The house was very lovely, easy to use and she had instructions posted all over, which was helpful. I only had 2 issues with my stay, the hot tub needed to be cleaned of floating dirt so it wasn't really usable during my stay, and the beds are extremely hard and uncomfortable. I'm a larger person and I could barely sleep and it was super painful. I tossed and turned to fall asleep and then woke up in pain when I finally did get to sleep. I think a few good mattress toppers might help so this is a totally fixable issue. Our stay was a 4.5 because the home is lovely and was easy to use, but the hot tub and the beds were huge drawbacks.