Nan and Jimmy were good. While they corrected the hand full of issues we had in a timely manner, it would have been nice not to need the apartment re cleaned upon arrival. Also, not having general items that a traditional hotel has was a little annoying. Washcloths and an iron are general basic items and should need to asked for when deciding to stay in an Airbnb. Otherwise they were both nice, and very responsive. Staying here will give you the very basic needs for a stay away. But great hosts.