We had to leave after one night so because I do not like to write negative reviews, I will be as fair as I can: POSITIVES: Rooms, furnishings comfortable, photos accurate, Manuel has good communication skills. NEGATIVES: Keypad not dependable, host blamed us, gave us access to a side entrance invisible from street thru dark dank garage. We had to ask for the WATER and HEAT to be turned on as they were OFF upon ARRIVAL! Promised nice cooking equipment was dirty and scratched. Kitchen and other storage areas in total disarray. One bath towel ragged, washcloth w hair. Host sent new towels which were thin and scratchy. Dirty towels in hamper seemed clue to missing towels--and incomplete maid service? Host was not informed of all problems because the keypad, disgusting kitchen (we needed to cook), towels were deal breakers and we did not know where the problems would end.