I was very disappointed by the lack of communication and cleanliness. We were only given 2 towels and told to use them for the pool and the hotel would provide replacements upon request. When we requested the new towels, we were told there weren’t any. The hotel never provided replacements despite multiple requests and we had to leave early because we could not take a shower without towels. We requested a partial refund and neither AirBnB nor the hotel were responsive. I have never experienced something like this before. I will not be recommending this place and will definitely not be returning myself.