Veronica was very friendly and welcoming, and was very concerned with my comfort. She responded very quickly to a few questions I sent her in the weeks before my arrival. The location was convenient for me- it is walkable to downtown and many destinations. The room was clean and the bed was very comfortable. Veronica did not mind me asking her to remove the plug-in air freshener and she took it away immediately. A word of caution to anyone chemical or scent sensitive that there are many air fresheners throughout the entire house. I brought a fan to put in the window and it was ok. Veronica was a very kind and gracious and generous host. And again the bed was very very comfortable.