Carol is extremely warm, caring and an absolute gem of a host! She was very welcoming when I arrived. Room was very quiet, location is terrific, as you can walk to the vibrant downtown restaraunts. The bed was very comfortable , and I'm picky, so that means it was extremely comfortable. The gardens are just gorgeous , her home is a little oasis in Mountain view! I will definitely be back! Thankyou Carol for the terrific experience!