We arrived and the locations was not ideal. It’s located right next to and shares an alley with an abandoned building. We were still okay with it since the inside (based on pictures) seemed like it would be a pleasant stay. When we entered the room with two beds, the bed frames were not clean and one of the bed frames looked like it was falling apart and haphazardly “fixed”. The linens were also not clean and the pillows we were given had massive sweat and drool stains on them. I’m not a fan of leaving negative reviews but it’s all I have left considering Airbnb did nothing about our concerns (they asked us for picture which I sent and then never responded again) and the host never responded to our messages sharing our concerns. I instead got a text message from the host encouraging me to leave a positive review. We didn’t end up staying and instead booked a last minute hotel room. I did not get a refund or partial refund. Just disappointment. This was our third Airbnb experience and now we feel really discouraged to use it again because none of our concerns were heard or addressed.