Jenny always communicated well and quickly when I needed to get in touch. Self check in was a combo on the front door. Entered and we're notified to leave our shoes downstairs. Guess there was a older couple living downstairs. Never saw them, but definitely smelled the fish they were cooking on one of our nights. Small upstairs living/kitchen area was constricting. I had to contact Jenny to have her turn on the AC, I guess controlled via phone app. It was ok for what we needed. Was up there for a graduation. I will definitely stay here again if I find myself in the area.