We booked this place for family from Europe that was going to spend the holidays with us and it's only a two minutes walk from our house. The other place we had rented never gave us the code/key or the address and we had to search for alternatives. We got lucky that Serena had two more units in the same building available a couple of days later, and since we already was in contact with her we did not hesitate to rent them for the rest of the family. She is super friendly and her places are perfect.