The bathroom has issues that hosts knew and did not fix them. I just lost $400+ because I walked out. Icalled up Airbnb and was refunded only $50 . they closed the case without issuing my refund. the hosts might not own the property , yet they have a responsibility along with Aurbnb to not mislead guests. knowing issue exists and trying to calm people down saying we will send repair person is pathetic. Do not rent a place where it says non refundable. the smiles of victory on the hosts will soon head south and so will Airbnb 's reputation.