The location was great but my experience was not the best. The rental was not given to me in sanitary conditions. Many areas have been neglected and it appeared as though the property had not been cleaned from the previous guest. I notified the host that the place needed a deep cleaning. Zeus tried to resolve the issues by sending cleaners, maintenance, and someone to shampoo the carpet and upholstery. It is an old apartment and needs to be updated with new carpet, appliances, and furniture and the mirrors, tub, and sink need to be replaced due to damage. I was told that there would be a penalty to relocate. Also within our last week of staying there, we received a 3-day notice to vacate on the door due to the rent not being paid. I immediately contacted Zeus and they took care of it the same day but it still caused some worry on our part. As far as customer service, every representative I spoke with was very polite and cooperative and did their best to stay in communication with me.