My first Airbnb experience and it was very good. Clean, simple convenient. Easy check-in/out with August app.
My only observation was that the apartment was on the cold side, partly because it was really cold in Palo Alto the days I was there. Also, there appeared to be little insulation for the house. The heater in the living room wasn't powerful enough although the space heater in the bedroom was ok.
I would certainly stay there again.