Angela was responsive and accommodating. We didn't use much of the kitchen so I can't comment on that, but it seem well-stocked. Several desk locations available if one wanted to have a work space while staying. We had a large truck rental (tacoma) and while it wasn't the easiest to park in the garage unit, it was still accessible and possible. The bed is very soft so my husband and I weren't a fan, however, I know this is a personal preference. At the end of the day, the unit was clean and had everything we needed (toiletries included)!