Kathy is very nice, and responded to my concerns quickly. Unfortunately, the unit disappointed me greatly. The apartment itself is dated, and the second bedroom is nearly unusable, due to the refrigerator blocking half of the doorway. Wifi was very spotty, and not reliable enough to do business, nonetheless email. There was no washer or dryer in unit, nor directions or mention of any on-site laundry facilities. The primary positive of this apartment is it's location to University Ave, making it very convenient to restaurants, stores, etc. However, the neighbors were incredibly noisy, often late into the night, and construction on the roof started up each morning. Lastly, said construction on the roof unearthed a termite infestation, that became apparent mid-stay, as they sought a new home via the ceiling in the main bedroom. I alerted Kathy to this, and she planned to bring in experts after my checkout the next day. With repairs and updating, this could be a good unit, but I can't currently recommend it.