Drew was extremely helpful and welcoming during the entire process. I almost gave up using this service due to a system glitch unable to verify my video. It was a bit frustrating, but I am glad Drew advised me to contact tech-support, Summer worked her magic and things just got better from there. I am pleased with everyone's level of professionalism and the host's hospitality, he is a natural for customer service who can relate to all people. I look forward to use your services agin, this really felt like home, a stark contrast from the plain and looney hotel room. I even miss the guys and gals at the place already. Best to you all! Art