This was my first time using airbnb and Noel made my first stay a great one. He provided perfect information about how to access the location from instructions on where to park, key access, etc. He coordinated with me in a timely manner which was important to me because I was on a very tight work schedule. The accommodation is very comfortable and decorated nicely. The location is near many great amenities that downtown Palo Alto has to offer so I was easily able to enjoy some local establishments. All in all, wonderful experience.