I needed to escape SF for a night. I found this gem of a place within walking distance to Japantown (the reason for the San Jose staycation), and was lucky enough to book it a few hours before my expected check-in time. Andy was my point of contact and was extremely accessible and helpful in his communication. The home itself is gorgeous and clearly well-maintained. Self check-in was a breeze, and I felt safe. The room (Private Master with the Bar) was lovely and arguably had the most comfortable bed I've ever slept in. Everything was near perfect except the mini fridge was not cold (at all), so items purchased earlier at Nijiya market spoiled overnight, and the water in the faucet never got hot. I selected this room with intentions of taking a relaxing bath in the inviting soaking tub, but after discovering that the sink water didn't get hot (or even remotely warm, for that matter), I didn't want to risk wasting water for a bath that would likely be cold. After discovering the water issue, I did see another reviewer comment on the lack of hot water during their stay as well. Once these two (relatively minor) issues get remedied, I'd say the stay would be a solid 5. I highly recommend and would absolutely stay here again.