Linda provided a clean and comfortable room and was very helpful with giving directions to places in the neighborhood. I felt that she was friendly and accommodating. One thing I should add is that I was experiencing pretty bad back pain (related to a chronic injury and not to anything about the airbnb) and Linda couldn't have been more helpful with assisting me with things like carrying luggage up and down stairs and even gave me a ride to work! Plus, she has cute cats. How could you go wrong?