The original information we were given was incorrect, which didn't help when our UK phones wouldn't work in the USA, so we couldn't see his messages with the correct information until we walked into the city the following morning and hooked into the areas WiFi.
We did manage to get in thankfully that first night though which was a result.
Nice room, quiet area, would definitely recommend using this place, despite the initial issues.
The beds were comfy, place was clean, the WiFi was great (when we finally got access to it) and the local shops were easy enough to find.