Ginger & Ray were superb hosts! They were very helpful and had lots of local knowledge which they seemed pleased to share. Genuinely nice people. We had a mobile number we could reach them on if we needed anything and they were always very responsive and helpful. The studio itself was great - we stayed for a month and it suited us perfectly. The location is great for Santana Row and Valley Fair and it has all that you need in the unit...Internet, cable, full kitchen and very clean etc etc.