Stephanie was a great host to our young family. She was very responsive and helpful and took good care of us. The air conditioning was very appreciated during a very hot San Jose weekend! For families with young children/infants, note that the dining table set has a table that is high off the ground with high stools which our kids and infant couldn't use (our kids just ate standing up using the coffee table which was not a problem). What our kids did love is the Japanese garden and also the amazing home theater set up that even has speakers in the bathroom (we did not see anything close to their home theater system at any other air b and b stay). We also appreciated the really cool and useful dimmers on all the lights.