Diane was very accommodating to our crazy schedule. We were in Palo Alto for our son's wedding and came in a few days early to help out. We had stayed with Diane and Michael before. Their home is lovely. The bedroom (and bathroom) is pleasant and comfortable. The location is great, near downtown Palo Alto. Access to the room is easy - Diane uses a lockbox. Diane helped us with parking. Great hosts and wonderful stay!