House was ok....we've stayed in a lot of homes due to our business requiring us to travel a lot. Preethi's home is one we prefer not to stay in again. Preethi was quick to accept the reservation and very responsive in the beginning. However, when we went to check in about 8pm at night, after we finished our work day, we could not access the house due to the door code never being provided. We had to sit outside for over an hour because our messages and phone calls were being unreturned. After we called the AirBnB help center, we finally received a message from Preethi stating that she was "out of country" and is on a different time zone. She was very apologetic and stated that it was the fault of AirBnb for not sending the access code since they are to automatically send it as soon as the reservations is confirmed. She followed up a few times after to be sure nothing else was needed. I definitely want to point out that the house is not a very comfortable accommodation for 4 adults seeking separate beds. There are 2 regular beds and two kid size bunk beds. Definitely a good fit for a family with children. Maybe not so much for business trips that include adults only. You could definitely tell the home is lived in on a consistent basis by the family. The closets are all filled with personal belongings. the shower curtains were old and dirty, and there was old food leftover in the fridge. A few things to change with the cleanliness and organization and this house could be a great stay for a family.