Jessica was prompt with her communications and super easy to work with. She was good to be sure we understood any details about the rental that mat not have been covered in the listing. The cottage was spot on accurate with the description. In our case she was open to accommodating our pet which was not normally her routine but so long as we were willing to pay attention to a few key points she was more than willing to work with us. Our check-in could not have been easier with a couple of texts en route she decided to leave a hidden key for us which made for a stress free entry as we were arriving well after the typical check-in hours. The cottage was tucked in behind her house and quite private. Lots of goodies were provided for in the kitchen to include coffees, teas, jam and peanut butter and butter, also some home raised eggs from her hens just outside. Her place feels like an affordable reprieve from the very wealthy feeling surroundings of Los Gatos.