Malfunctioning washer. Only washes in hot water even when set to cold. Washer gets stuck in wash/clean/spin cycle on repeat. Many of our dri-fit clothes got ruined because it got doused in hot water over and over for hours, and we couldn’t take it out due to the perpetual cycle. Owner mentioned to let the washer cool for 30 minutes, then run the cycle again, which didn’t work. Owner was aware of this problem, but never disclosed until asked of the issue. Owner’s attitude was very non-chalant and no urgency. Kept telling us to use public washer downstairs, to keep us from cancelling the booking. I immediately cancelled the booking because didn’t want to stay overnight. Owner wouldn’t come to help open the washer and told me vacate the property with our clothes still locked inside, because the booking was cancelled. Owner wouldn’t take any responsibility regarding any damage to the clothes, since we cancelled the booking. Couldn’t pick up our clothes until the next day, which the owner simply ploped outside the door in a garbage bag.