Really great place to stay. I would stay again. Ray was really great with communication I would give him 6 stars in that category if I could. The place has easy and free parking (public lot). Coded entrance that keeps the randoms out of the building. A really fun view from the balcony / window. There is a coffee shop just down the stairs along with a hundred other shops. It can be a little loud at night but you have to expect that if you are on Santa Row. I slept right through it. Over all it was a great stay.