My husband and I stayed at Lucia's suite in Palo Alto for a week in August while visiting our daughter, who is a graduate student at Stanford. The suite is private, on a nice, quiet, tree-lined street. It is a very walkable neighborhood and we felt safe even when walking at night. The room was spacious, nicely furnished and clean. The bed extremely comfortable and we had the best nights sleep in awhile! We were out and about most days and so rarely saw Lucia, but she let us know that she was available for anything we needed. She is very sweet and warm, and even offered to be available to our daughter in college if she needed anything. The location in Palo Alto is perfect--only 2 blocks from a street filled with restaurants and shops. We enjoyed our stay immensely and will definitely return here next time we visit.