Neha communicated well with us and it was a good place for us to be. My husband had surgery so I asked about the comfort of the furniture and they were kind enough to bring a reclining loveseat they had in the garage into the property so he would be more comfortable. They were very accommodating. It was a plus to have a comfortable king bed in the master bedroom as well. The location was convenient. It was close to various freeways, expressways, restaurants, stores, shopping, and yet it was tucked away in a quiet neighborhood. Just 30 minutes away from Santa Cruz, an hour from San Francisco, close to Santa Clara University and the airport. I even picked a tasty orange from the tree in the back yard.