We stayed at Kasa for almost a full week. One (and longer) reservation was done through Airbnb, and our one-day extension was done through Kasa's own website. It is a convenient hotel, fairly modern, and although it doesn't have front desk staff, we were able to receive timely support for most of our inquiries and issues. There are some improvements to be made, but I think the hotel is definitely making the effort to better the experience for its guests!