Great host quick response, very clear instructions. I really liked the parking at location, area was fantastic if you had an event at SAP center a couple min of a drive. The room is great if you need a place to crash out or get ready not really hang out spot. I did reach on for some concerns right before check out but no response back that's a bummer but host did respond about other questions day of. The blankets/ Sheets/ Towels/ pillow cases had an odor that was not pleasant and TV you had to have USB or some sort of connection that I was not aware of to bring so TV was no use, room was chilly at night.