We've stayed at Helen's before and everything is always perfect before and during our stays. We work alot so our check in times vary, but early or late it is always simple and we walk in to comfort and a fridge with snacks, water and soda. You cannot find a better place to relax and have all the comforts of home, and all at a great price for the location. We like to just rest and relax when we are traveling for work and this is no better place to do it. Will be back again for sure!