The place is clean and the pictures shown for the room is true as it can be. The hosts were wonderful and addressed any issues we had. We have only met Tom, and he is easy to converse with. One thing I just want to note is that the walls are quite thin, so you can hear about most things happening downstairs or in the room next door. Other than that, there is a small kitchenette and fridge for guests to share and use. We have enjoyed our stay here.