Carol was a very helpful host who answered my questions quickly and thoughtfully. She has lots of tips for things to do in the area (Mountain View, SF and beyond), places to shop, places to eat and things children might like. She made my family and I feel very welcome. The apartment is cozy and colourful with beautiful prints of the region and touches from Carol’s travels. It’s cool, even in the summer heat and is a good size for a family of 4. The books (for both adults and children) and children’s toys are a lovely touch and it was a great base for us. Bring quarters to use the washer and dryer which are in a separate room across the hallway.