I visit Palo Alto on a quarterly basis for work and while I had utilized AirBnB on a couple prior occasions, the experiences were nothing spectacular. However one stay at Lucia's changed my entire outlook. Her studio was extremely comfortable with amenities that would rival that of any hotel. It was exceptionally easy to connect with her and she took the extra initiative to check in with me every so often just to make sure my stay was going well. If you have an opportunity to stay at her studio, book it immediately! It's no wonder why this place is usually reserved and without a doubt, it will be my first choice the next time I'm in Palo Alto.