Jen was great about communication and cleanliness. I liked the shoes off policy allowing for a very clean floor/house space. The bed was okay, nothing fancy, but it did the job for our budget. I would recommend bringing your own pillows and blankets if possible to make it more homey. The house is also positioned right next to the 101 so I can be noisy at times. Other than those things, it was great and Jen is so nice and sweet. We really liked our stay!