We were welcomed on arrival and given a tour of the unit. My adult daughter joined us halfway through our stay. She arrived on a late flight that was delayed and took an Uber from the airport arriving near midnight. I alerted Rolando that she would be arriving late so he would not be concerned about strange late night arrival. Rolando was up and watched for her arrival and escorted her to our door. Rolando really went above and beyond to assure our safety and comfort.