Reza's place was very clean and when I had an issue he was very quick to respond. My only concern was that the house heater does not work. He provided space heaters for each room however due to the size of the rooms the heater do not generate enough heat. The week that I was there it was extremely cold in Sunnyvale, so I was literally freezing and was confined to the bed room while I was there with door closed to try and keep the room warm. Other than that the place is very nice and met my needs.