Bhaskar was great at getting back to me right away through both phone and email despite that I forgot to figure out the check-in situation until the last minute. He was very kind and hospitable giving me the full run-down of the room and amenities. I was super comfortable and a happy camper. I have to say, usually I have a really hard time sleeping in a new bed for the first time... it is a rare occasion for me to sleep well but I slept like a rock both nights! MEGA STARS for this place.