Ginger and Joey were very helpful and easy to get a hold of during our entire stay. We had a last minute change to our housing plans, and Ginger and Joey answered us within 20 minutes of booking, and got our room ready within an hour and a half from confirmation of booking (this was a same day booking). They even let us check in early because of our situation, and were very understanding. They went above and beyond to accommodate us and we were sincerely thankful of their efforts.
The bed is on the softer side, but the sheets, towels, room, etc... are provided, clean, and comfortable. The sheets/blankets all add up to make it quite warm (this is a personal preference thing), but each room has a fan to help keep things cool. There is access to the entire house, and the rest of the house is nicely kept. The only thing to keep in mind is that this is a 3 bedroom, no host house, so be prepared to share the space with other travelers if you did not book the other rooms. We had no issues with the other travels in our space, and the other travelers were respectful of our space.
We can definitely recommend Ginger and Joey's place to all travelers coming to San Jose for a visit. Thanks for everything!