The person who is in control of renting the property is a bit rude. I received an email saying there was water damage to the property and a balcony was not to be used. The email made it sound like there was a huge hole in the floor/ ceiling (upstairs bathroom floor). I received this email within a week of my stay. I asked if we could get a discount and the person got very defensive stating all other guests were understanding and gave her no issues. I asked for clarification on the damage to property. Turns out it was just a balcony that couldn't be used. The floor was repaired. The original email was very unclear. I expressed my discontent that i was not alerted earlier and she kept getting very defensive. I was being kindly frustrated, not difficult at all. I eventually had to tell her I don't want to keep going back and forth so she finally stopped emailing me and being defensive. There were ants in all rooms including bathrooms and kitchen. The master bed had a lot of old blood stains and it really grossed us out. Would not stay again