We had a lovely stay! All instructions for check in/check out was very clear, and they were very responsive. The place was clean and looked just like it did in the pictures. Great location too; close to downtown Pacific Grove and Lover's Point--we just walked around our whole stay there. The whole inn was great, very nicely kept, the common rooms are inviting and homey, and the room we stayed in was cozy. They were open and honest about the fact they were repainting the building; they made sure we knew and that we were okay about it. Overall, great inn!