The apartment is absolutely adorable, and the entire process was very smooth. For that he gets 5 stars. Two items to note: 1) If you plan on visiting the aquarium on the last day of your visit, make sure you get up early. I was hoping he would be flexible on returning the passes as long as we were "checked out" already, but we were given a strict deadline of noon. 2) If you use Airbnb to meet different people, or have any interaction with your host, this probably isn't the place for you, as Jim's place is very much run like a business. Neither of these items are complaints, but I just thought they were worth noting. I would totally recommend staying here.