Joy was always so easy to talk to in correspondence leading up to our trip. She was very responsive as well. I could tell she was very friendly and welcoming. When we arrived she happened to be walking up to leave lights on for us- we arrived a little earlier than expected. So it was nice to meet in person. Again she was very friendly and hospitable. Left us alone pretty quickly but made sure we knew she was available if we needed anything. She doesn't live too far from the little blue house. The house is adorable and was just perfect for us! I love all the charm! The neighborhood is awesome too! Short walking distance to downtown Pacific Grove- tons of restaurants, bakeries, coffee shops, etc. Joy also gives great recommendations in her guest book in the house. We also walked down to the water from the house easily- seemed like it took less than 10 minutes to walk to Lovers Point. It was great to grab coffee and walk down there in the morning. We highly recommend this cute home in this charming neighborhood and working with Joy is a pleasure! Great experience!