Received a call them asking for check in instructions which found out check in was selfcheck in. There is not person on property to be able to address issues . When i asked the person (who also had a heavy accent which was very hard to understand) why this was not posted on airbnb his response was: AFTER purchase that I received an email and it described that it was selfcheck in. I let him know the right way to do business and doing it ethical way was to put all important things upfront so person can make a decision if that property it is good fit. He did not liked my response and blamed me that i should have read the email AFTER i paid online. He sent info about check in. First off this is not boutique hotel. More like an old house with each room locked rented. Word Hotel don’t belong to this property. Walked in l, my room was on top floor, which is a very steep stairs it did not help with my knee pain, no elevator. Now let’s continue to room. Bed is not a spring mattress. It is a bad quality foam mattress. Pillows are also awful. Room on top floor which roof hits you on head almost everywhere but bed. No place for luggage. Both windows have no latches won’t shut so not only constant wind but all that noise of cars. House is next to a street light and curtains white so bright inside almost as if light is on. There was a door between my room and next yet no way to lock from my end but only from other. When i asked about it they told me it never happened so same as window no one ever complained so that means i should be like most and never have an issue because room window won’t shut? I can go on and on and have all documentation however worse was when person answering airbnb system told me i was rude to gentlemen with accent. I ask them to post the conversation online and put a link to airbnb see i was or was i getting bullied?
Best part of it is it is over, after one night of no sleep canceled remaining (they did not have a problem) and booked an actual hotel a real one.
it may be i had an awful room other rooms might have been different.
On good side: they were very responsive, parking was very decent location was good.