After reading the reviews about cleanliness, I reached out to make sure the unit would be professionally cleaned before my arrival because I suffer from OCD. Arrived and saw that while cleaning was attempted it was still dirty (sink, shower, fridge, dust all over, cobwebs in the corner of the bedroom). I went and bought supplies and cleaned it myself. I didn’t say anything to Joy as it was a long travel day and I figured I would catch up with her over the weekend when we met her in person. We were staying for a month, but on the third night, my daughter and I were woken up at 3 a.m. to scratching sounds under the floorboards. It was clearly animals, and they were going nuts. Some people may be more chill about these things, but we were freaking out. I reached out to Joy by text. To her credit, she called within 15 mins, but told me she would not be taking my recommendation to have an exterminator come because the animals “would just come back” (she suggested they were either rats or raccoons). She did offer immediately to refund me my money, which I took her up on because we were definitely at an impasse. It became clear in our conversation that this was not the first time something like this had happened. When I mentioned the cleanliness issues and that I did not believe she got her money’s worth if she had it professionally cleaned, she became defensive and started gaslighting me, suggesting it was me and my “neurosis”. I can assure you, it wasn’t, and I had even sent her pics of the dirt and dust so she could see. And while I appreciated her offer to refund me, I was taken aback that out of $3300, after staying only 3 nights (cleaning one evening and being woken up the third evening), I only received $2500 back. I will say the Little Blue House has a special charm in that it contains a lot of Joy’s artwork, and it is located just 2 blocks from numerous shops and restaurants. But it is very old and has not been maintained well. And between the cleanliness issues and the critters taking up residence under the house or in the floorboards, it was not the place for us.