Ana was very helpful
And the main reason I gave 5 stars for the experience
The house itself was very nice
However, like the other reviewer stated, upon entering the house, it smelled like gas
It turns out the stove had 3 pilot lights
Two of which were out
Once relit, it solved the problem
Ana helped throughout the stay
Both with making sure PG&E came quickly to fix the stove, and to handle getting the wine vouchers that came with the stay
So 5 stars for awesome service