This is a hotel run a bit like a student hostel. Room was very clean. The host requires you to call his cell for any request. I waited to check in at check in time, but found no front desk and no one running the place. You have to call the host for him to appear. Host insisted he did not have a reservation from me three times, but finally found it. He wanted me to check myself in and out. No help for two old ladies going to the third floor with a couple of bags. Fireplace didn't work but host was not willing to get it fixed. That was one feature I chose for this birthday celebration trip in particular.
Host should at least make an appearance at check in time to see if guests have arrived. I called the hotel three times to make sure my reservation was complete. Each time host said he "wasn't at the computer," and to "call back later." He should have been calling ME back if he cared about his customers.
Our room was in the very top of this Victorian. Where the bed was placed, one person could not get out in the night. Move the bed to the center of the windows so both people sleeping in the bed can get out without banging their heads on the low ceiling there.