Dee is a very attentive host and communicates very well. Unit was clean and had the accommodations we needed for a three day stay. If you have mobility problems, this may not be the unit for you given the steep driveway and circular stairs. The mini-kitchen worked well and the sofa with reading lights was handy. While the unit was not what we expected for the car show weekend rates we paid, it would be a good value at normal rates.