Pacific Grove mentions they have fireplaces in every room. But not 2 rooms in basement (#100 was ours). Outdoors temp was 50 degrees so we turn on our thermostat & temp goes from 56 up to 65 degrees at night. There are 2 small space heaters but they don’t warm the 250 sq ft space. Daytime the temp drops to 62 degrees, so I call & complain. They state the turn off furnace in daytime “because it gets too hot upstairs.” I tell them this is unacceptable. They say they have blankets & the 2 space heaters. I check out one day early (after being cold for 3 days) to a new hotel.
I have yet to receive one day refund.