Miate is a very welcoming and professional host. I went with my mother, and even though we don't speak much Spanish her and Miate seemed to always have some great conversation. Miate was thoroughly prepared when we arrived, with brochures, and maps for us which was lovely. The apartment itself is truly amazing, very clean, very spacious, very close to the centre. If you're going to Bilbao, look no further Miate's flat is fantastic.