Here's a snapshot of what Sally and Rober are like. I called Sally when we landed in Bilbao airport at 20:30; we had traveled all day from switzerland and I wanted to know if we should eat dinner in bilbao before we go on the bus or if we could find a place to eat in durango. Sally, on her own accord, offered to make us dinner. They picked us up, and Sally and Rober had a delicious dinner prepared for us. They also made us delicious breakfast every morning, and gave a us a tour of their local village. They are fantastic hosts!The flat upstairs is beautifully decorated and very spacious. An excellent experience for a family of 6.