What a great apartment! What a great city! Xabier was there to hand over the keys when we arrived and everything we needed was provided (with the exception of a kettle, although it was easy enough to boil water in a pan when needed) so we did not contact him again. The apartment is quite spacious with a nice little balcony and it is in a great location - easy walking distance to pretty much everywhere you'd want to visit in Bilbao. We really enjoyed our stay and would recommend this place to anyone.