Jose is a wonderful host. He responded to messages very quickly prior to our arrival. The apartment is in a great location - only a few minutes' walk from the old town. The place is very clean and beautiful. Wifi worked just fine. The bed in the bedroom was very comfortable, the bathroom is spacious and private. Jose even provided us with coffee, tea, and snacks! He is a wonderful host - he took time to give us tips on places to visit in and around Bilbao. He secured us a taxi for an early flight out from Bilbao airport. He even woke up before 5 am to walk us to the taxi. The apartment is shared (Jose and his spouse live in it), but we had a private room and bathroom and our own set of keys. We did not mind chatting with Jose and his wife at all! My husband and I really enjoyed Bilbao and the apartment and will be coming back!