We were checked in by Silvia and she was a fantastic host. Gave us some local tips on places to visit, was flexible with check in and check out and had arranged the house with our small kids in mind, which we were VERY grateful for. This included toys for them to play, a baby chair for eating and a small swimming pool that they enjoyed a lot!
The apartment itself was sparkling clean and well furnished, with a very nice kitchen that had everything we needed. The big terrace was a plus for kids to play or just relax outside. There is a decent sized playground in the back of the building that we also used quite a bit.
Location is a bit far from the center but that was not a problem even with the car as Vitoria has quite a lot of parking space available, even for free. Salburua natural park is very close and was fantastic to walk around.
Overall, the place was very nice and we would highly recommend it to families.