I stayed in the apartment for 5 nights with my husband and found it comfortable, as described and convenient for exploring the old and new parts of Bilbao. Although in the old town and near to bars and restaurant the road it is on has cafes and we found it quiet at night. We did not cook but there is everything available if you want to buy from the market. Communication before was good and Sylvia was helpful letting us check in early when we arrived.