Reception was correct. The host said we could always call or email him if we needed anything. We asked to make a reservation at a restaurant, but only got a response after two days. There was also no information before checking out (where to leave the keys for example). But worst of all was the noise. Every day until 1am there was huge noise caused by the neighbours (next to and above the apartment we rented). Furniture being moved, children screaming, sound of a drill, woman constantly pacing above us in stiletto heels, people who spoke loudly to each other, etc. Perhaps due to the lack of acoustic isolation between the different apartments in the apartment block. Just TERRIBLE. From 6:45 am the noise just started again. Anything but pleasant, so if the intention is to relax and fall asleep peacefully. It also took a very long time for the water in the shower to heat up. And the water (in the shower) was anything but warm...just lukewarm. And if the third or fourth person wanted to take a shower, they even had plain cold water. Beds were small and uncomfortable...very disappointing experience (if you pay 220 euro/night).