The trudge up the hill from the tram stop may seem daunting at first, but that is quickly made up by a cheerful welcome from Susana, who is helpful and conscientious in seeing to your comfort and requirements. The flat is super-clean and fitted with all mod cons, as it has been renovated only a year ago, and Susana has added touches from her knowledge of architecture and interior design. After nine days of travel, it was great to have a place to wash, dry and iron my clothes. We also had some great conversations about Susana's sojourn from Argentina to the Basque country and her views on the city of Bilbao.