Xavier was very helpful, communicated very well and we loved our stay in his flat. It’s up quite a steep hill on a dead end street so fairly quiet. The location is excellent, easy walk to the old town, the shopping district and the Guggenheim along the river. The flat is very comfortable with two decent sized bedrooms, two bathrooms and a nice sitting/dining room. The kitchen is very small but it was so easy to go out for all the meals, including breakfast, that it wasn’t a problem. It was also very helpful to have a car parking space nearby in an underground car park. We drove to the flat, Xavier helped us unload cases, then accompanied my husband down the hill to the car park. You don’t need a car in Bilbao, it’s a fantastic walking city, but we drove out to explore and visited San Juan Gaztelugatxe (very well worth the drive). We were blown away by Bilbao and this was a great location to be based at to explore the city. Pintxos in the Plaza Nueva at sunset - just wonderful.