Maite is a lovely host, very helpful. She felt like an old friend by the time we left. The location is fantastic. Very close to the Gran Via for the airport buses and surprisingly quiet for the centre of a city. The flat felt very secure with two locked doors and a caretaker on entry before reaching the stairs. We only needed to use the lift for the suitcases because the flat was only on the first floor. She lent us a card which we could load up with money for the local transport which worked out much cheaper. It could be used on the buses, metro, Euskotren, the hanging bridge. If two of you are together all the time you only need one which can be passed back and forth. You can't cook in the kitchen but you can sit in there to eat if you bring anything in. You can make hot drinks whenever you want, she has an amazing selection of teas as well as a coffee maker. There was a shelf in the fridge we could use for our breakfast food. There is a supermarket a couple of doors away. The room is just as the photo and feels separate and private from the rest of the flat. The bed is very comfortable and I slept very well the whole time we were there. Maite was always willing to help but not intrusive. I was also able to practise my Spanish on her as well. As I was on my own on the last evening Maite took me for wine and pinxtos at a bar where they specialised in local cheese. Do ask her the name so you can try it.