This apartment is fantastic. Newly decorated with great taste. Spacious and clean with sparkling new kitchen and bathroom fixtures. We had read rave reviews about Iñaki as an Airbnb host and it is all true. He communicated thoroughly and helpfully before and during our visit. When we arrived, he and Juan spent almost an hour with us going over maps and giving us recommendations for both in Bilbao and out of town excursions. As an example of his service, the wifi was pretty unstable one day and we contacted him. He wrote back immediately that he would check with the company, which he did, and then went over to check it himself, and then wrote back to us. The apartment's location is fabulous: in the old town center with a good amount of life and activity right outside but nothing too noisy. And it's super close to the tram and within good walking distance of almost everything in the new and old city of touristic interest. Can't say enough good things about Iñaki and the apartment.