Jon is very friendly and responsive. We used Google Translate to communicate between English and Spanish and there were no issues at all. Jon was there to welcome us when we arrived and answered all of our questions. We really appreciate Jon offering us the use of the Metro card, we could reload it and used it for the whole family. We recommend Jon’s apartment, it was comfortable for our family of four for our four-day visit in Bilbao.
Huong, Fadi, Adrian, and Chloe