Pros
Excellent location – close to train station, restaurants, cafes and the beach, nice modern apartment with basic amenities, good side double bedrooms, nice kids beds, well maintained and clean, functioning appliances, good communication with the host, a companycalled Basque Stay, free underground parking via car elevator.
Cons
There was a tremendous difficulty with accessing the parking, the vehicle lift is very small and not easy to manoeuvre even for experienced drivers, maybe suitable for small cars.
Time consuming check-in process – keys needed to be picked up from the town office.
No welcome pack the easily explain the WIFI password, operating the appliances, introduction message and recommendations of the area – “Gros-San Sebastian.
The TV speakers were not operating well, the sound was bad (muffled).
Not enough linen (Pillows, extra blankets), the ones given were old and tatty with holes in the fabric, No mattress cover/ protector
No fans provided for hot days
No dryer, only washing machine and laundry rack outside
Constant smoking smell throughout the flat from the outside when opening the windows, some chattering noise till late at night.