Booked in a couple of months in advance. On the day before check in, Feel Free tried to get my credit card details before giving me check in codes. I had to get airbnb to intervene. This was extremely stressful up to the last few hours. Check in was via an app which I had to download in a foreign country with no wifi. It then didn't work. There was no coffee or any condiments whatsoever and just one roll of toilet paper for a 5 day stay. Feel Free said that this was due to "health reasons" - haven't heard that before! So we then needed to do a big shop just get the basics. Feel Free left a "welcome pack" which consisted entirely of house cleaning products. I found this offensive.
There are just floorboards between the flat upstairs and this one. It sounded like the neighbour was in our place during the night. He would bang on the floor at any noise at all after 10pm, even banging when we were whispering sitting in bed! The location is very noisy with drunks singing all night, though this we expected as a downside for what is otherwise a fabulous location.
Aside from all this, the flat is awesome. We wished it was run by an individual who gave some love and care rather than a corporate agent.