When a client rents an entire apartment, we expect to use the entire apartment, not just the number of beds vs. the number of occupants. Host did not even offer to replace soiled linens or address shower leak but rather just said 4 beds (even though they were both in one room) 4 people and that was that. There was also no acknowledgement that the shower leaks.
Overall, while the apartment was ok and in a great location, the experience was left tainted by the communication of the host. We will no longer be rent through BasqueStay and this has been escalated to Airbnb.