The communication was very fluent. When we arrived, we were welcomed personally. The apartment is located right in the middle of the old town. The apartment was clean and tidy. The room is very small and especially for a couple not recommendable because the beds are divided and you cannot push them together. There was a microwave and a fridge in the room, we had no access to a cooking place or a water cooker so that we were forced to eat out almost every meal (which is not so super cheap in San Sebastián). All in all it's a nice room for two friends which want to stay centrally and don't mind going out to eat.