We never got to meet Javi in person, but he is a superhost nonetheless (and Raquel took great care of us) -quick to respond, with great local tips and super accommodating to all our requests.
The listing is very accurate, sparkling clean, fantastic for a family with children. The apartment is stylish, well furnished and decorated, ideal for both short and long stays (since you will find everything and anything you may need for a comfortable stay). Everything worked very well and we enjoyed our stay very much.
The location is very good, close to the city center (just a few minutes on foot from the city hall and the old quarter), but on a quiet street, up in the mountain (don't worry, a free elevator saves you the hassle of climbing up and down) -with great views of the city.
I hope to be able to stay here again on future trips to Bilbao. #recommended