We stayed for a four night girls holiday during half term. We were warmly greeted by Alvaro on Sunday, who gave us a tour and info. The apartment is a great base to explore the city, it really is just a short walk from the Guggenheim, Casco Viejo and the Funicular de Artxanda. We treated it as a home from home, very cozy in the evenings when resting our tired feet from the day's adventures. Minimal street noise, there were roadworks one morning but I imagine it was a one off. We didn't need to contact Ianire during our stay but our communication beforehand (advice on transport etc) was great. Well recommended.