Carlos was very accommodating and always responded quickly to messages I sent before the trip. He provided contact info for his sister in law who welcomed us when we arrived and provided us keys, a map of the area and list of recommended restaurants. We arrived in the morning and we were able to drop off our luggage at the apartment (since previous renters left early that day) and went out in the city until check in at 3 pm. The apartment was in a perfect location 1 block from La Concha (beach) and a short walk to main shopping in Centro and bars and restaurants in Parte Vieja. The apartment was comfortable and spacious and has a balcony off the side of the living room. It was a great stay and I would definitely recommend this to others!