Dagmara is a welcoming and warm host. She had prepared a lot of information for the surrounding area and was willing to take the time to share it. While balancing family life she also successfully balances hosting multiple travelers; expect to meet a few during your stay as there are multiple rooms available. The view from the window in this room is excellent. The neighborhood she is in is on a hill so be ready to walk up both the hill and the flights of stairs. If I were to find myself in Bilbao again I would easily opt to stay with Dagmara & Family.