Lourdes and her family are very kind and welcoming!! We got in late and they were flexible with their schedule, greeting us when we arrived and recommending delicious tapas nearby. When we had to catch an early train to leave, she woke up early to call us a taxi and make sure we made it on time. Lourdes was always available via email and quick with her responses. The house is located in a convenient, quiet neighborhood within walking distance to the city center. The city itself is beautiful - we had a wonderful time in San Sebastián and would recommend this apartment to anyone visiting!