Before we left the UK Marta had helped up arrange taxis which took away any hassle (as a family of 5 sometimes it is hard to find large transport).
Once arrived Marta gave us a map and showed us the local surroundings. From this moment we were set.
The old town is very local and in walking distance to the main attractions. There is also some lovely playgrounds near by and I think this was the best part of the holiday for my children (4,6 & 8 years old).
The apartment looks nicer than the photos online and it truly is lovely.
If I was to ever stay in Bilbao I would certainly stay here again.