We had mixed feelings after staying here.

Good things: beautiful location and views, beautiful house, spacious room with comfortable bed, close to public transportation, hosts that went out of their way for us in some ways, delicious breakfast of chorizo omelettes with juice, coffee, and bread.

Not so good things: the house was freezing cold, you are not allowed to flush toilet paper (there is a container next to the toilet where you are supposed to put your used toilet paper...), and we had a hard time communicating with the host.

We had asked Iharra if we would be able to do some laundry when we arrived. Access to laundry is not normally included, but she said we could use the laundry, which was very kind of her. When we arrived, Iharra's mother, Agur, who is actually the host, indicated that she would be doing our laundry for us, which was very nice of her, and unexpected. We would have been happy to do our own laundry.

The house was freezing cold. It was 48 degrees Fahrenheit outside and at least that cold inside. We turned the radiator on in our room, but it took 4 hours for the room to warm up to a comfortable temperature (around 65 F). We dreaded each time we had to use the cold bathroom. There was another portable heater not being used outside our room in the hallway, so I borrowed that to help our room heat up a bit faster. We went to dinner and when we came back Agur wanted to know where the portable heater was. I showed her where it was and she came into our room and said that it was too hot in our room, took the portable heater away, and walked over and turned our wall heater down. We felt it was very inappropriate to come into our room and turn down our heater. I told her it was too cold and she insisted it was too hot. She also had her daughter translate to us that we should not have left our lamp on when we went out to dinner. It all felt confrontational. We apologized. I finally motioned for them to leave our room because I was upset to the point of tears and didn't want to deal with it anymore.

I think the entire conversation would have been less stressful and upsetting if we had been able to better understand each other. I speak only a little Spanish, and Agur speaks Spanish and French, but no English.

We had scheduled to stay for 3 nights, but ended up leaving the next morning and losing the money for the next 2 nights. We just didn't want to deal with the cold house and difficulty with communication. I think this would be a fantastic place to stay during the warmer months and especially if you are proficient in Spanish or French. Lovely location and hosts that we truly believe meant well.