Ibana went to special pains to help me check in when I arrived early in Bilbao so I wasn't burdened with heavy luggage. Her directions were flawless so even though I'm easily disoriented, I found her apartment with absolutely no difficulty. Based on the photos posted on the website I was expecting a very nice apartment, but the photos don't begin to capture the beauty of Ibana's place. Her husband is an architect and it shows. The design and decor are magazine-quality. The apartment is so clean I felt completely free to walk around in bare feet. The kitchen is fully equipped and although I didn't cook I could have made full meals without any problem. The location is absolutely perfect--I walked everywhere in old town and new town, and the walks were a significant part of my enjoyment of Bilbao. Ibana was always available to offer suggestions and she had thoughtfully prepared a written sheet of restaurants and worthwhile things to see and do. How she can open up her beautiful home to perfect strangers is a marvel to me but I'm very glad she does because I hope to return one day when I have more time to explore Basque country.