Nagore is a pro-active and extremely helpful host. A lovely, warm woman. She went above and beyond in helping me to find the apartment on arrival and offering to take my luggage to Bilbao on my last day so I could travel without it. She even then dropped me at the airport. She provided invaluable advice on buses.
The property is spacious with a great location and well-equipped. Very clean, nice coffee, chocolate and muffins is a really welcome touch. The stairs up to it are steep although no problem for anyone fit. It's a great location for exploring the city and arriving at the bus station. Although the apartment is in a quiet area of the city, the lack of sound insulation between apartments may disturb some although there was little noise after 10pm. And I suspect groups who themselves might be noisy will encounter problems from the neighbours. I would definitely return.