Everything at Rosa's place was lovely. We were a little hesitant about getting a place that required climbing to the 3rd floor, but it was worth it. Rosa is great. She was helpful and wonderful to talk to. She accommodated us the first night when we were not able to check in until rather late. She made everything easy. The apartment is spacious and beautiful. The room is large and the bathroom is private and clean. Everything is comfortable. It is right by the river in the old town area and a nice walk to the Guggenheim Museum. If you are trying to get to bed early, ear plugs and/or white noise are helpful -- on the weekend especially. It is in the middle of a things and great base for enjoying everything that Bilbao has to offer. There is easy access to restaurants/bars, a park, busses, the train and metro stations.