Paulina is the sweetest most cheerful Airbnb host (and possibly person) you’ll ever meet! She makes you feel welcome in her home from the moment you book, sending you very detailed information on things to do in Bilbao and surrounding areas, and responding to all your questions quickly. I checked in a few hours late but she greeted me warmly and then spent an hour at 10 pm helping me finalize my sightseeing plans for the next day. She’s a wealth of knowledge on the area! Also, my last night I arrived back late and tired from a full day of touring, and hadn’t had time to figure out my dinner. Paulina offered me some food she had at home so I didn’t have to get delivery...so sweet!
The accommodations are sparkling clean, modern and the room is well-appointed with lots of hooks and closet space to hang things. You even have a clothes line outside your window in case you need dry clothes (there’s a washing machine in the kitchen), and she provides toiletries for showering. The apartment has 3 rooms and two bathrooms so depending on which room you book you’ll either have your own bathroom or share a bathroom with Paulina and another guest. I was in the shared bathroom and it always clean and I never had to wait to use it.
In terms of location, apartment is very close to the main bus terminal in Bilbao, which is excellent for making day trips to other parts of the Basque Country. You can also walk to the Guggenheim, Old Town and more central areas of Bilbao within 20-25 mins or take one of the many trams or bus lines that run near the apartment.
Additionally, Paulina speaks at least 3 languages which which really helps create a sense of community with the guests staying from different parts of the world. During my stay there was an Argentine, Portuguese and myself, American. It was amazing to see Paulina easily flip between the three languages so we could all engage in conversation/share stories of what we’d done that day.
Overall, Paulina’s apartment is an excellent stay and she really goes above and beyond to make you feel at home. I strongly recommend staying here when you’re looking for a place in Bilbao that’s comfortable, a good value, and with a fantastic host!