I can’t recommend nora and Susanna enough. I’ll just list a few of the reasons why they made our stay so wonderful.
1. The check-in process was seamless. They provided such helpful information and tips for what to do and see that really helped us feel at home. They went above and beyond.
2. We purchased covid take home tests authorized by United airlines since our country requires negative covid tests to fly back. When it turned out we had defective kits, Nora immediately responded and gave me information about clinics who could perform the test. They saved us stress and helped us spend our trip discovering the area instead of tracking down and worrying about entry requirements. We were grateful for how above and beyond they went.
3. The flat was wonderfully decorated and the bed comfortable. Everything we needed and great location!
But above all, their responsiveness and eagerness to help make them gems!