#1: Location: It was perfect. I was travelling alone as a female and I felt safe walking around. You are in the 'old town' beside the river - tons of character! - with grocery stores, restaurants, cafes, the famous market, the cathedral (etc) close by, plus the tram stop is around the corner. You can walk to the Guggenheim or take the tram.
#2: Communication: Excellent. She answered messages quickly, gave me tons of visit suggestions, and lives across the hall.
#3: The Apartment: Lovely. It felt very secure, as there is an outside door at street level, and your own apartment door. It has a quirky vintage feel, which I loved. Unlike many Air BNBs, there were lots of little warm touches (e.g. a cozy blanket on the couch) that made it feel like an actual home.
#4: Cleanliness and Amenities: Great. Sheets smelled clean, fresh bath towels, dish soap, shampoo, hair dryer, microwave, kettle, coffee pot etc. I didn't use the kitchen much, as I was out for meals, but it was nice to have the fridge for snacks, and I boiled milk on the stove top.
I am so glad I booked this place for my stay! thank you Alejandra!