Fernan is an incredibly kind and responsive host. He gave very clear instructions for getting into the Airbnb, with a generous check-out time. He also very kindly allowed us to store our luggage at his workshop (he makes beautiful leather goods) so that we could explore Bilbao, and opened his shop again early so that we could pick up our bags to get to the airport in time for our flight.
The space is smaller than it appeared on Airbnb, but is very well done and clean. The shower is enormous! The bathroom is very well stocked. The bed was comfortable and the neighbourhood was quiet. The location is a short walk from the old town, which was great, but it’s not the nicest area and is not accessible by car - it was tricky to get our luggage down the steps from the road to the front door. Other than that the apartment was great!