Daniel was very responsive, and he was quick to get me all the information I needed to arrive. He does the booking, and his young aunt, Laura, is the person you'll actually meet. She's attentive, responsible, and friendly. And she can guide you where you want to go. She's working on her English, but her communication skills are high!

The room is basic with a futon on the floor. Clean and comfortable with shelves for clothes. The bathroom is just across the hall. Everything for bathing is provided.

It's a perfect place if all you need is a place to sleep, change clothes, and shower. So it was perfect for me. One reason is that the place is in the center of the old town with lots of shops and restaurants. The location is incredible. Guggenheim is only about 20 minutes away.

The room is quiet, has windows, and there is even an elevator! The price is good, too. I'll try to stay there again when I come back to Bilbao. It's a delightful city!