Yolanda was a very considerate and gracious host! Great communicator and did everything to make me feel comfortable. The room is exactly as described and the location is perfect! Just minutes to Old Town and a short walk to the Guggenheim. The building is very new for Bilbao and having my own private bathroom was such a plus. Would definitely recommend staying here. Big bed so perfect for couples as well. 5 stars all across the board.