I spent 3 days in this piso. When I arrived, due to problems on MY end (operator error), I was not able to get in touch with Serafin's friend Silvia for the check in. I communicated to Serafin through Airbnb and he sent his friend Alvaro, who was at the piso within 5 minutes. Everything went very smoothly. The apartment is beautiful, having been completely renovated within the past several months. It had all the comforts that I needed to spend a relaxing few days. The bed is very comfortable, and there were plenty of extra blankets and pillows available (which I didn't need). If you like the bedroom dark when you sleep, this is a good choice for you. I appreciated being able to do a load of laundry while visiting. The photos in the listing are very accurate. The location is fantastic, on a pedestrian street right in the casco viejo, down the street from the Cathedral and a few blocks from the Plaza Nueva and Miguel de Unamuno Plaza. There are lots of food/drink options in the area (including the Ribera Market), as well as shopping. There is a tram stop around the corner from the piso which takes you along the water to the Guggenheim and other areas of the newer part of the city. The city is walkable, and you can walk to most anywhere from the piso. One thing to note: I took a cab from the bus station (Termibus), and when I gave the driver the address I was given, he wasn't familiar with the street, as the name was in Basque. Fortunately, I had looked up the location prior to arrival, and was able to give the driver the name in Castellano (Spanish) and with that the driver was able to get me to the piso without any problems. I would definitely stay in this piso again. Eskerrik Asko, Serafin!