Everything from communication to checkin to car parking to special touches was fantastic. We were a party of 4 senior adults (60s and 70s) who managed the stairs to the property well. On checkin and checkout Nora helped us by enabling the use of the lift for luggage. The car park is a couple of blocks walk. Supermarket is just around the corner. It is possible to use a life through the metro station down to the Old Town.