Our stay in the villa was so that we could attend the Dance World Cup in San Sebastian. Ainhoa could not have been more helpful. The washing machine broke down, it was replaced same day. The bus is a 2 min walk away, and was about every 10mins (don't forget your mask). It then took 5-10 minutes into the centre. The villa was so convenient, but nicely separate. Ainhoa old not have been more responsive and helpful.