Ibana made us feel very welcome and wanted us to enjoy her lovely home. Everything was set out clearly and we wanted for nothing during our entire stay. Everything in the apartment was in good working order and the living space was very nicely lit and cleverly arranged. The neighbourhood couldn't be been better, right in the heart of the medieval old town with two local cafes literally on the door step. Bilbao is a great place to visit; unpretentious, easy to get around with very friendly and sincere people. The Guggenheim is no doubt the jewel in the crown but we thought the 'Seven Streets' of the old town took some beating in terms of atmosphere and sense of place.