The host and the person who checked us in were really nice and easy to communicate with. The unit is certainly spacious and there were some great amenities including a built in espresso machine and full size kitchen.
We were most looking forward to staying here but ended up leaving a day early. Our two big issues were location and cleanliness. The unit is within 10 minute walking distance to Old Town but passes through one of the sketchiest neighborhoods in all of Bilbao. We found two used towels hanging behind the door in the bathroom; the kitchen sink did not look like it had not been cleaned and had a wadded up dirty towel inside; the refrigerator, trash area, and other kitchen surfaces were also grimy. We felt as though the cleaning after the last guest was done in a hurry so that all these things were overlooked.