If we could give Dagmara 6 stars we would! She was the most warm and hospitable host imaginable. When Tom lost some belongings, she could not have gone out of her way to be more helpful, from making phone calls to accompanying us across the city to the police station where she translated for us and explained what had happened. This has to be one of the best value rooms available. Dagmara is indeed a 'superwoman' with her 4 young children. The room was clean and the bed comfortable. The location is great, being right next to the old quarter of Bilbao and is is a pleasant walk alongside the river to the wonderful Guggenheim museum.