Our hosts were very helpfulp when booking as I had issues with payment options.
As fo apartment, it is quite spacious and has great location with playground in the inner court (which is great for visitors with kids, like ourselves). It also has a parking space, which is also perfect.
However, we found that the apartment was not clean / properly cleaned. This predominantely refers to barhroom (we washed bathtub 3 times before considering bathing our kids in it) and kitchen (freezer was literaly a brick of ice when we opened it - and could not close it again, hence we ended up defrosting it and cleaning it).
Apartment has lots of potential (with new bathtub), but in current state it is significantly overpriced.