WORST CHECK-IN EVER, for any airbnb that I have stayed in. Just before your arrival time they send you an email, NOT a message through the Airbnb app, requiring you to go through an entirely separate check-in process that redirects you to another site that charges you more money and requires you to enter a lot of personal information (have your passport ready, and those of EVERY guest!!) in order to get a building access code.
Then, the access code didn’t work. They acknowledged that they were having trouble with their access codes. I had to request the code 3 times (again entering all passport info for every guest, each time), before getting a building code that worked and allowed me to simply enter the unstaffed LOBBY of the hotel.
You will never see an actual staff person. There are apparently none on-site. You press a button while waiting outside, on the busy street (assuming that you were lucky enough to find parking on the street — I did, 5 blocks away), and eventually someone will come on the line. But there is no front counter; no normal check in or check out process. Btw, they require you to check OUT online, too.
Someone had spilled yogurt on the floor of the elevator, but a housekeeping staffmember who was riding in the elevator said it was not their duty to clean elevators.
The bed was terribly uncomfortable.
The in-room laundry machine comes with no instructions, so good luck figuring out how to use its wash AND dry function.
The A/C was broken and never fixed during my stay in very hot weather in August 2022. The hotel’s suggestion? “Open your window” (to let in the 40-degree-Celsius heat).
Do Not Recommend.