Best air bnb host I've ever had.
I stayed at Josu's place for Valentine's weekend with my boyfriend and we couldn't fault the hospitality. Before the trip, Josu offered to pick us up from the airport for a charge of 20€ which we decided to do because it was convenient. He also created a whatsapp group chat with his wife Irene so that it was easy for us all to communicate.
It was a good decision for Irene to pick us up from the airport because she took us via the viewpoint and gave us lots of local info! She also speaks perfect English which meant that my boyfriend (non-Spanish speaker) wasn't left out of the conversation.
When we arrived at the apartment, she showed us around, pointing out breakfast items and beers in the fridge (boyfriend was happy). Irene then gave us tonnes of information about what to do in and around the city, public transport and her favourite bars and restaurants. A map of the city was provided and she later sent us everything she'd explained in the whatsapp group so we wouldn't forget! This was super useful and we ate in a lot of the places she'd recommended and they were amazing. Furthermore, she left us a public transport card so that we could easily get around the city.
The apartment itself was in a great location on one of the 'Severn streets' in the old town. The area is very lively at night which suited us but wouldn't recommend if you like early nights/are a light sleeper!
The kitchen has all necessary amenities, there is a large sofa, endless leaflets/brochures about Bilbao, heating, a good sized wardrobe with mirrors and the bed was really comfortable. I loved the small, thoughtful touches such as the bedroom lighting and the surprise we found when we turned off the lights and looked up to see glow in the dark stars on the ceiling - so cute!
I would 100% recommend this place purely due to Irene's outstanding hospitality and the level of care that has clearly gone into the apartment to ensure that guests have the best possible experience in Bilbao. Irene went above and beyond what I would expect or have previously experienced of an air bnb host, quickly and eagerly responding to any questions that we had.
Don't hesitate about staying here!