Montse is a very nice person and gave very useful tips in terms of sightseeing and what to do in Bilbao (and where to eat). The location is 20 minutes walking distance from the bus terminal and from the Guggenheim museum with many bars and shops around. However, the window of the room does not look to the street so it's also very calm. Montse, her daughter and her three cats were very sweet, the room was clean and had everything one could ask for. I would definitely recommend it to everyone! Gracias para todo Montse! :)