Beautiful photos, disappointing experience. We arrived for a 10-day stay to find the heat had been turned off accidentally due to the airing out of smokers before us. We spent the night huddled in our clothes in a very uncomfortable bed. Then we were told the washing machine didn’t work and given coupons for a laundromat. The place is very pretty but lacks comfort and needs to be maintained, burned out lightbulbs, old windows that don’t keep sound out, broken floorboards and the shower handle falls off. The sound on these streets ricochets so everything can be heard inside. After two days I asked to leave and the owner graciously agreed and refunded us. I found a lovely place across the river. There is now construction on the street nearby which would have been intolerable. Owner also never took our passports or asked for ID which I found strange. My advice - look outside the old town. Very safe nice city. Lots to see.