Esperanza is an exceptionally wonderful host. We felt welcomed and at home the minute we stepped in. The house is quiet and lovely, the breakfast is outstanding - but most important of all, Esperanza is simply a most delightful person. She went out of her way to make us feel comfortable, gave us lots of tips on what to visit in Bilbao and the area based on our interests. We enjoyed our stay with her very much and recommend it 100%.