We had a great 10-stay at the apartment. We had a bit of a last-minute emergency whilst in the city and booked the place for a long stay less than 24 hour before we needed to move in--Oiane was very accomodating given the short notice. The apartment is very nicely furnished, had reliable internet, and for visitors the location is perfect--you are 2 blocks from Plaza Moyua, where you'll find the metro and tram, and the bus stops to/from the airport. 15 minutes walk to the casco viejo, 5 minutes from the Guggenheim.