Auri was very welcoming and informative. The rooms made available to us were clean, apart from an old grubby couch. The apartment was sparsely furnished and missed some kitchen basics. A "whole" apartment was advertised and photos showed 2 bedrooms, one with a double bed. It was on this basis that we booked it 6 months in advance. We were disappointed to be denied the second bedroom(it was locked) without prior notice and were not offered a price reduction to reflect the fact we were not getting what had been advertised. Further we did not get the double bed, but 2 singles pushed together. Had we been told earlier of the unavailability of the second bedroom we would have looked elsewhere.