Remember that the first floor is above the lobby, so you have to climb the stairs one floor up. There's no elevator so prepare for a mini workout if you are carrying heavy luggage (like me). The lobby and stairs are very dark at night so you may need to fire up your phone's flashlight if you come back to the place after dark. The city is at 15 min walking distance, but you have to go up a steep street; if you are not in good shape or you are not a walker then you're better off calling a taxi or taking the train, which is just right outside. Overall this place is comfortable and sparkling clean. Wouldn't hesitate to stay there again if I come back to San Sebastian!