Eva was easy to communicate with and made check-in/check-out easy! The place was just okay. Nice decor, clean, and good location very near La Concha. Agree with all the reviews that said great for kids - kid-friendly dining and play area right outside. On a warm day, it would have been unbearably hot at night if we did not have our own fan. Rooms very bright in the morning. For the price we would have expected a bit more consideration to comforts like this