The apartment was lovely and actually a lot bigger than I thought. We were a family of three and were VERY comfortable - the apartment was cutely decorated, high ceilings, a lot of light/big windows, and a great location -- a couple of blocks from Guggenheim and walking distance to the centro commercial and Casco Viejo. Very convenient. Alex and Lucia were very responsive - answered questions immediately, allowed us to drop off our bags before check in and seeming always available if we needed them but there was no need since everything was great. I would highly recommend. I loved it.