Had no problems staying in Ana's home. Ana is kind and accomodating. We used google translate to converse with her. The room is clean. The bathroom is right across the room. Location is also nice, just 5mins away from the metro. And around 10mins to the city. We were also able to use the kitchen to cook rice and noodles. Ana also helped us with the washing machine to clean our clothes. Upon checking out, she offered to drop us at the metro station, as we had a lot of luggages.. thanks Ana.
Would recommend as a place to stay in Bilbao, great value!