Exactly as described. A clean modern apartment with no-contact checkin. As others have noted, there are no basic cooking or laundry supplies. We bought dish soap, laundry soap, and cleaning cloths for 3 euros, and they got us through our 3-day stay just fine. Although we usually enjoy meeting our hosts and sharing a more homely experience, we did find this hotel-type apartment very comfortable and relaxing. Loved the city of Vitoria, found good places to eat, and got everything we needed within walking distance. And the wifi was fast and reliable. We highly recommend it for what it is.