Gabriela is a warm and sensitive hostess who made us feel comfortable and welcome in her flat. She provided ingredients for a simple and sustaining breakfast and her rooms were immaculately clean. The room we were in was spacious although we were also welcome to use the rest of the flat and there is a balcony with terrific views of Bilbao. It is very central, within walking distance of all the important things in Bilbao, both the art areas and the old town. We found the twin beds firm but very comfortable and the flat is quiet. Gabriela has pretty good English which was helpful to us.