Judith was great, and her son is adorable. The balcony was the best part, which overlooked the river. We certainly felt like we got an authentic living experience in Bilbao by staying there, and you cant beat the location. Its close to everything you'll want to see. The floors might be a bit crooked and the walls cracked, but that adds to the character of these homes and is what makes them special. We loved it and would stay there again. The wifi was slow while we were there, but the market across the river has free wifi that is fast, should you need it.