I had really high hopes for this place based on the few other reviews, but it didn't really live up to any expectations.
- No wifi in the rooms!! They claim to have wifi, but beware, it is only in the lobby, and it is painfully slow! They suggested I go to a coffee shop by the river for good wifi to do my work.
- The bathroom smelled toxic. We had to use the bathroom as quickly as possible whenever we needed it and keep the door closed at all times. It had an exceptionally strong sewage smell. I mentioned this to them - no response.
- We were there for 6 days, and there was no check-in from the cleaning staff, no extra towels, no trash emptying, even though the trash can was so tiny; we got our own extra toilet paper.
- Location couldn't be better, but it is loud in the mornings and at night - the blackout curtains don't fully cover the windows, and the windows have no sound proofing like most places here do.
- The lights in the room would randomly start to flash on and off for long or short periods of time. We would just have to turn them off when it started happening. We took video of this happening, as well. No response.
- The size of the room is quite a bit smaller than what it looks like in the picture. The size of the room in square meters is not provided on the Airbnb site.
- The automatic entry via keypad is nice, however, there was no communication provided before-hand on how to enter. I had to search through everything to find a contact number to figure out how to get in. I saw a couple other people having the same issue upon arrival. There is no secure space to even leave bags before check-in or after check-out.
- They are sometimes responsive to questions, sometimes not, depending on your query.
So, overall, if you only care about being in a good location, this will suffice. But for the price, there are definitely way nicer hotels in San Sebastian with better service.