Javier made my first experience renting an Air B&B so easy and pleasant. He responded very promptly to my emails. He was very easy going and flexible. I loved the apartment and it was so nice to have "home" to enjoy at the end of a busy sight-seeing day! The location was great for walking to what you needed - within 3 minutes of a grocery store - 5 minutes to the river, 15 minutes to the Guggenheim and 30 minutes to the Old town. Easy access to taxis, bus and metro as well. I strongly recommend this great apartment to anyone visiting Bilbao.