Everything was perfect. Margarita is the sweetest lady and made me feel at home immediately. Although she doesn't always spend time at the apartment she regularly stays in contact to make sure you are ok and ask if she can help with anything. She is very knowledgeable about the area and goes out of her way to find information you might like - she asked around and came back to me with around 20 cycling and hiking route options because she knew that I enjoyed doing that! The room itself is spacious and the apartment is lovely. It has everything you need and everything is well maintained, clean and available to use. If I come back to Bilbao I won't hesitate to contact Margarita again. Thankyou!