Xabier was very prompt in replying to our queries when booking his accommodation and the key handover went very smoothly. The accommodation was in line with the description and we had a pleasant stay in a convenient location of Bilbao (15-min walk to the Guggheneim museum and the old town). Unfortunately, our stay was affected by very loud neighbours very late in the night (or should I say very early in the morning). As we were staying with a toddler, this was far from ideal but obviously beyond the control of our host.