We had a terrific first time visit to Bilbao. We really appreciated the location of the apartment which is very well situated in the Casco Viejo (old quarter). A wonderful bakery is across the street, and the city market (Mercado de la Ribera) and the tram line are around the corner. I wasn't familiar with WhatsApp, but once I installed it, communication became very easy with Xabi and Patricia. Loved those pintxos!