Best AirBnB ever! First, this apartment is in an amazing location. Bakeries, restaurants, cute shops, but yet it is not so close to bars that it is noisy.
Second, the apartment is very stylish. It is a space that felt great, peaceful, and refreshing. From the lovely comfortable bed with perfect linens and soft fluffy towels, to the nice touches in the kitchen (lovely dishes, etc), I didn't want to leave. My husband and I have stressful jobs, and this apartment truly helped us to relax and refresh on our vacation.
Third, this experience exuded hospitality. There were nice treats to eat upon our arrival, coffee on hand, and an excellent list of tips on local restaurants, grocery stores, with good descriptions. The owner also keeps a pinterest page with useful tips. This help with understanding and finding the local treasures is what I really like to find in an AirBnB, and I cannot express my gratitude enough. Fourth, the owner was very generous to help us out with parking a rental car, something she really didn't have to do. Fifth, check-in was great. Even though Ana was not available, she had a person who spotted us in the square, and introduced us to the apartment. Sixth, there was ample literature on things to do - I just wish I had another two weeks - to read the literature and do more exploration. I had no idea I would fall in love with the Basque region, and Bilbao, but boy did I. And really, I think this apartment helped to start our northern Spain adverture on the right foot. I hope I can return to Bilbao in the future, and this is the place I will definitely want to stay.