Josu and Irene are amazing hosts and lovely people. Nothing was too much for them. They responded quickly to any questions we had and went above and beyond providing us with tips for the local area and surrounds and a personal tour of some beautiful areas we would not otherwise have seen. The apartment is squeaky clean, well located in the old town and has all the mod cons you need. We only had one flight of stairs to cart our bags up - even so, the added bonus of a couple of cold beers in the fridge when we arrived was very much appreciated!! Given the fantastic central location, we expected it may be noisy at night but we actually slept better than we had anywhere else in Spain - 11 hours one night!!! We were there Mon through Thurs nights so it may be a different story over the weekend but there are earplugs thoughtfully provided in the bedside drawer should you need them!! It was very hot in Bilbao when we were there but the apartment remained super cool even though there isn't aircon. All in all an A+ experience and highly recommended.