-Great room for one with a desk, and bathroom firefly across the hall
-Marian is extremely nice and accommodating. She helped me call a cab for a restaurant reservation, and made great recommendations about where to walk around town. She went above and beyond
-Helps if you know some Spanish. If all you can say is "hola" and "gracias," you may have some trouble
-The building was a little noisy but once I feel asleep I didn't have any issues
-Great WiFi
-Not quite a central location, but still convenient. And I didn't mind because it gave me a chance to walk around and explore more of the city
-Would definitely stay here again if back in Bilbao