Carmen is great and so is her suite. She even met me near the entrance of her place. She isn't fluent in English, but she more than makes up for it with Google Translate and my own muddling through. She was always enthusiastic to share her recommendations (all good) and happy to answer any questions. There are some instructions in her apartment in English. The location is outstanding! I loved her balcony and small kitchen. My only teeny complaint is that her double bed was quite small but we knew that looking at the listing. If you're a tall person, it might not be as comfortable. But there is a separate bedroom with a single bed and the couch is roomy, too.