Yolanda is a delicate but strong person , takes care of each amenity and “touch “ in the rooms she shares with the guests ! I’ve never stayed in such a dedicated to us place ! As long as you wanna stay in a central , interesting place of Bilbao and want a reasonable payday you have to stay at Yolanda . She cares of things that are not needed but they deserve the try ! Thank you Yolanda!