Luisa’s home is in the middle of a very nice area of Bilbao, accessible by public transportation as I arrived from the airport. It was easy to find and Luisa greeted me. I was grateful for the elevator as it was the end of my trip and I was tired. She showed me my room, wifi, my private bathroom, and the kitchen. Everything was spotlessly clean. Her home is like a very fancy hotel. I only stayed one night but the room was warm, cozy, bed was super comfy, and I was very pleased with everything. I could have spent much longer there and it’s a fantastic value for the money. I would absolutely stay with Luisa again. Thank you, Luisa!