Jose Ramon is a fantastic host! Highly recommended!! The apartment was ideal for us (2 adults and 1 child), was very clean and had everything we needed and more (even an adapter for US plugs which we happened to need!). Communication was perfect before, during and after arrival. Jose is very attentive and also gave us very good tips upon arrival on where to go and where to eat which was very useful as we only stayed in Bilbao for 2 days and had never been there before. The apartment is beautifully located in the old center (ideal to explore everything walking), and we left our rental car in the garage provided by Jose which was super convenient as parking can be quite a problem in/around the historic center. Perfect check-in and check-out. Overall an absolutely wonderful and positive experience. Jose, muchísimas gracias por making our stay a very relaxed and wonderful one!!