Charo went out of her way to meet us early. She was extremely welcoming and keen to tell us about local attractions, which included free entry to the Guggenheim on a Sunday. The apartment was as described and felt quite spacious with 2 bedrooms. Overlooking the square by the funicular, and 2 minutes walk from the white bridge, the location was excellent. It was an easy walk from Moyua plaza, where we got off the bus from the airport, and a very pleasant 15-20 minutes along the river to the old town. We stayed for 5 nights. The bed was really comfortable and 2 sets of towels were provided. Although Charo communicates in Spanish, she is always quick to reply to any query, and communication is great (just check the website translation carefully!)