Josu and Irene were fantastic hosts. To begin, they were very responsive to communications about the place and answering all questions. When we arrived, they offered to provide transportation from the airport (extra cost, but worth it!). The apartment is well located in the Casco Viejo and is within walking distance to much of Bilbao. The apartment can be a bit loud on a Saturday, but earplugs were provided, and I believe this was mentioned in their listing. They were helpful with restaurant recommendations, favorite places, things to see and do, etc. It was a pleasure staying at their place, and we would definitely book again!