Sama and Yousef were quite helpful. They were willing to allow us to check in early (we didn’t need it after all). Upon arrival I asked if I could use the washing machine to do a load of laundry. Yousef insisted that he would do it himself - which he did. It was super kind of him.
One thing to note - you are renting one of 3-4 rooms that they have. They rent the other rooms to other individuals. So once you leave your room you are in a common hallway and kitchen with other guests. We did not mind this at all but think it is important that prospective guests are aware of this.