Javier was at the entrance of the apartment to make sure we found it ok. He escorted us to the private parking spaces and helped us bring up the luggage. He showed us around the apartment and suggested local places to go. He was patient and showed us how to use the keys and was prompt when getting back to us when we had questions about how the heat works. The apartment is in a great location near the metro and the old town where you have many choices for pinxiois (tapas), the market and cafes. We (3 of us) had a wonderful time. Highly recommend.