Xabier’s apartment is well-located in Bilbao. That said, we had numerous issues/concerns during our stay. Firstly, we had written with Xabier the day before checking in, asking if we could drop off our bags at 9:30am since we had an early flight. He agreed and when we arrived at 9:30, he was unreachable. We sat outside the apartment and it wasn’t until 10am that I received a message from him and he let us into the building, clearly having just woken up and still wearing pajamas. Once we got access to the apartment that afternoon, we quickly realized this was a large apartment which was converted to 2 - separated by a thin wall. The apartment itself was very musty and needed a deep clean (shower had mold, stained bed sheet, refrigerator smelled) and should require a dehumidifier. The apartment is on the first floor of the building and the bedroom is right in front of a street light, so unless the metal blinds are closed, the room is very bright at night. On our last night, Xabier had a birthday party in his apartment which we could hear in our bedroom - the party didn’t end until 5am. We messaged him on Airbnb at 11pm asking him to turn it down, but the message wasn’t read until early morning. In general, the apartment wasn’t comfortable; the furniture was hard on the terrace and living room, and the bed was very firm. There was also no top sheet on the bed, so it felt like we were only using a used comforter.