This is by far the most professionally run AirBnB property at which I have stayed. In advance of our arrival, we received a detailed (and very helpful) video which walked us through the entire process. The property itself was immaculate and ideal for a family looking to stay in the old town (Seven Streets) of Bilbao. Patricia, our host, was in constant communication and helped us with our every need. For the price, this property offered a most luxurious value. I offer my highest recommendation.