I was overall very disappointment with my stay in Bilbao. It started with the arrival where i stumbled upon a faulty matrass. When i tried to contact the owner she told me it was my back and they could not help me. After complaining for a couple of times via Airbnb, the owner finally helped me with the matras. Second, The water system was not made for three people so we could not shower after each other. When I asked the owner about this. they told me they would fix it but they never did. In the contract there is something about extra costs for energy but the owner started charging us more than promised because we were using 135% more than last year. I still think this is unfair and impossible. Lastly, I wanted to leave a month early but the owner told me I signed a contract and could not end it a month early. I left still willing to pay for June but eventually they rented the room to someone else in the month I paid for to get double rent. When I complained about this, they said that it was mentioned in my contract that because I left, I had cancelled the contract. The contact and contract was completely in Spanish and I don’t speak Spanish so it was very hard to communicate. I am very unsatisfied and disappointed in my stay at this appartment. Would recommend it to nobody!