Excellent apartment in the heart of the old town in Bilbao. Ana was the perfect host throughout, even after check-out when we left some items and Ana contacted us to return them. The apartment is exactly as listed, very clean and with all utilities that anyone would require. The only downside we experienced was due to noise from the bars and street during the weekend. Not an issue if you are in Bilbao to experience the nightlife, however, with kids it was pretty noisy to sleep.