The Pros:
(1) This house is pretty cool as a house (if you're going to book the whole house); the location is very relaxing and the view is stunning! Really beautiful view from the windows and only a short drive (2-3 min) or even walk (15-20 min, though down/up hill) from the church (The Sanctuary of Loyola). To clarify, the house is in the neighborhood of Loyola (which I guess is part of the municipality of Azpeitia) but not in the actual city of Azpeitia. It's about 10-15 min drive (or 30-45min walk) from the center of Azpeitia.
(2) The house and rooms are really clean and seem new or remodeled, which was really nice.
The Cons:
(1) The host is deceptive and misleading. She told me upfront that she overbooked the rooms in the house (there are 6 rooms I think) on multiple listings other than AirBNB (there was a festival in town and she thought she can make more money I guess) and even placed some beds in the pathway. My profile photo has my entire family (4 people) but I specifically marked as one guest as I was traveling by myself this time. She thought we are going to be 4 people and when I arrived and she realized I am only one, she tried to put me in a different room from the one I booked, that's smaller and cheaper (without the big window view and balcony that I booked in room 5). When I booked, room 5 was 10 Euro more per day, but I was ok with that since I could see from the pics it has the balcony and much nicer view. She wanted to give me back 20 Euro for the room change (for a 177 Euro reservation for two nights). I said I didn't want to change but she kept asking. I finally caved but said that I will only move if she give me 80 Euro back (figuring she can book this room for four more people now and make a lot more money since she raised the price after realizing it's a festival week in town). She said OK but than, after she gave me the new key and we prepared for the move, she said she can't give me 80 Euro back, only 20. I had no time or energy to deal with this so I told her I just want to stay in room 5 and don't want the change.
She was also unprofessional with a friend of mine, who was travelling with me - he booked a different room for one night instead of two, by mistake, and by the time he realized and wanted to book the other night, she had realized that it's festival week and raised the price per night by a lot AND restricted to booking for two nights instead of one. Since we were both planning to be there for only two nights, he couldn't add another one day (even with the much higher price) since she now required two days minimum (which would make it 3 days with the one day he already booked). She wouldn't let him cancel the one day without paying the cancellation fees (half what he paid for the room) even if he would than re-book two nights with the higher price. She basically wanted him to cancel, get the fee for herself, then book his room to someone else for much higher for the festival. He tried talking sense to her but she wouldn't help. He had to call AirBNB and they refunded him.
(2) The house is listed as 'smoking allowed' so BEFORE I booked, I sent her a message to ask if there's cigarette smell. She promised me there is none, yet the room did smell like cigarette. In Spain almost everyone smokes, so I understand why a lot of the places will smell from cigarette but she should have told me this and not lie. I'm guessing she might not be sensitive to the smell anymore as A LOT of people smoke in Spain.
(3) The listing say free wifi yet it doesn't reach room 5. Her solution - I can go outside to get wifi. There was another network that was locked with a password that did reach room 5 but she claimed she doesn't have the password for it. Only after asking a few times, finally, in the middle of the night before I left, she texted me the password (though I only saw it in the morning I left).
(4) There was no soap in the bathroom; not even a hand soap. I don't know if AirBNB listing requires soap but it's common sense - I've never stayed at one that didn't provide it.
(5) Because she overbooked the house, there was A LOT of noise all night. People walked in and out all night and being that it's a three-floors house, which lots of wooden stairs, I could hear every step of every person going up/down. The isolation is not very good I guess so unless you're planning on renting the entire house, expect noise from the other rooms.
(6) The location is not in Azpeitia, it's in Loyola, which is in the municipality of Azpeitia but still was too long of a walk as I was hoping to do (45 min walk or so).