BasKey was super accommodating! We had car problems and ended up arriving very late for check in, (1am), but he answered our call right away to help us with the app they use for the key and made sure we were taken care of! The home has stunning views and is so relaxing. We felt very safe in this home. The city of Getaria is full of wonderful, and hospitable people. We would recommend our family and friends to stay here! Thank you!!