First it happens that Paula has a dog and did not mention that. I am not at ease at all with dogs, I feel fear. So if I knew I would not have booked there.
Second issue: the toilets flushing did not work. Paula did as she was surprised and was not aware. This is very inconvenient and not hygienic at all. No “sorry” from her.
Third thing: THE WORST! At night when coming back from city center, I entered the bathroom. There was a very bad smell. In fact, the dog had urinated on the floor and I already had walked on it! I had to put hygenic paper on the floor. I sent a message to Paula to inform her as she was not at home. No “sorry” from her.
At none moment, Paula apologized, said sorry or whatever. Paula did not come and speak to me. I heard the apartment door, she was leaving the place to go to work without saying anything, no info on check out, no comment on what happened.
I kindly asked a partial refund but she did not answer anymore my messages nor the ones of Airbnb team who tried to help me.
Some positive things nevertheless. I asked to Paula if I could use the washing machine and she agreed (I bought detergent). And the neighborhood is nice, modern area, nice walk of 25 min to city center.
But On the overall, it’s not worth it. 90€ per night (without fees).