Susana has treated me as a VIP guest! Everything in the house is spotless and Susana doesn't leave anything unexplained! Some morning coffee and buscuits to nibble in the morning and ready to go visit Bilbao. Also great location by the river which you can follow up to the Guggenheim and get there in 15 min. Susana is also a great tourist guide with excellent tips about what to visit (including the least known architecture of Bilbao). Just great!