Scam!
We called at 5 PM. The host said the apartment was going to be ready by 7 PM. When we arrived, she said there was an overbooking and that she was preparing her own apartment to give us. By 9 PM she would give us the apartment, but it wasn’t ready, it was dirty (The apartment looked exactly like the pictures of the one we booked, furniture included)
The next day she tried to relocate us in another apartment of hers, but the location wasn’t convenient for us. Then she wrote she wanted her own apartment back, and that we were to be relocated. Without negotiation.
We called Airbnb assistance, left the place immediately.
She then wanted us back in the apartment, but we didn’t trust ourselves to do it (we were traveling with 2 kids).
At this moment, we are not sure we even talked with Laura, as the picture of the profile doesn’t match at all. She is really aggressive in communication.