Avoid at all cost. We were a little late in booking our accommodation in San Seb and this looked like one of the better flats from the photos. We could not have been more wrong. A complete rip off and the worst holiday rental that we have ever stayed at. Visited the property in Aug 2016 - was advertised at a premium summer rate but I wouldn't pay more than EUR50 per night. Property lacked basic amenities and even after repeatedly chasing the owners nothing was addressed. To note some of the issues: Check in process is very frustrating as you need to trek to their estate agents office which is near the beach with no parking and the flat is in a residential area about 20 min away. On arrival the flat had not been cleaned - dirty towels were still in the washing machine and trash from previous tenants still left in the flat. The property is advertised for 4 people but there was no bedsheets, duvet or pillows provided for the living room sofa bed. Even after highlighting this to Inigo on the same day nothing was done about it. For the first night we had to squeeze into the bedroom bed with the kids - which by the way are 2 single beds. And not to mention that we had to sleep on the dirty linen as the flat had not been cleaned. The bathroom still had the half used soap bar left on the floor of the shower area and the shower drain did not work properly. You have to turn off the shower every 30secs to allow the water to drain. Very frustrating and even after repeatedly reminding Inigo to get this fixed nothing was done about it. The sofa bed in the living room (which we could only use from the 2nd night) was one of the most uncomfortable beds we have ever slept in. Both of us had a backache the next morning. This property should not be advertised for 4 people. No bins or bin liners are provided so had to use a plastic bag for the trash. What was even worst was we had no option but to leave the trash on the worktop of the kitchen and sleep in the same room. There is a Nespresso machine in the flat but no coffee pods are provided. And there is no kettle in the flat so you have to use a pot to boil the water every time you need hot water for coffee or tea. Horrible experience, dirty flat and customer service is worst than what you would expect at a drive in McDonald's. Only positive about the flat is that it is in a nice neighbourhood and secured parking is available. We complained to the owners and it has now been about 7 days of constantly chasing up and they have not even had the decency to acknowledge or reply to our emails and messages. We spent almost...