Together with my girldfriend I only booked a room for an extended weekend but Josune was an excellent host! She was fluent in English, constantly reachable per chat, picked us up at the bus station and gave us so many useful hints what to see and how to get there. We really appreciated her help! The room and the shared restrooms were tiday and clean. So we had 3 nice day in Bilbao and can recommend Josune in every way. We surely would book again here!