There was no host, the apartment is run by a company, and the check-in is at 5pm, which is late for airbnb. We asked if we could come in a little earlier but the answer was no.
There was work in progress in the apartment, and some items (a glass pane, some tools) were left in the kitchen. Not a huge deal, but just felt less than spotless. The biggest concern was that there wasn't nearly enough kitchenware. Initially there were 6 forks and 7 knives (the place is supposed to host 10). We called customer service and they were good at coming right away and brought another 2 forks and 2 knives, but that still meant we had to do the dishes after every meal. For cooking, there weren't any great pans, and the salad bowl was quite small, not nearly enough for 8 people. General it felt that kitchenware was insufficient.
Several lightbulbs didn't work and some chairs were broken. Again, customer service came quickly and fixed it, and a big thanks for them.
Other aspect of the stay were great. Location is amazing, the showers were nice and they had left body wash and shampoo for us. The rooms were good, etc. As mentioned before, customer service was very responsive and fixed the things that were most problematic. So overall it was a good stay.