We had a great stay in this beautiful & perfectly located apartment. It formed the perfect base to visit Bilbao as we only had 2 full days and didn't want to waste any time on moving around. Moreover the instruction manual provided us with (aside from the how-to-use-the-appliances explanations) a nice listing of best places to eat in the neighbourhood.
Due to Covid-19 measures, there was no physical handover of the keys but the communication was very friendly & instructions on how to enter and where to find the keys were very detailed & clear.
We'd advise this apartment to everyone !