So my mother and I came to San Sebastián for 2 nights. While on the bus from Barcelona I attempted to contact the host to confirm to meet outside the door at 5:20 pm. After half a day of no reply, they finally messaged back and agreed to meet at 5:20pm. We arrived early at the front door at 5pm, waited till 5:45 before I went off to find WiFi at a nearby bar to try to get in contact with the host. We can only access WiFi whilst connected, so I had to go buy a drink in order to access WiFi/Airbnb to message the host. They messaged back within a few minutes and came to meet us around 6pm-ish. I guess they wanted confirmation that we were out there before they came to meet us? Now, the flat was great, no issues with cleanliness or location. Once the host left after letting us in, we attempted to connect to WiFi. No WiFi was available. Which meant no WiFi to contact the host to let them know there was no WiFi. And being tourists in a town, where we need WiFi to plan/book things, this was a massive issue. I had to go back to the bar to message the host, and with no reply have 30+ minutes we decided to just go off and explore. Hopping in and out of bars/restaurants to buy something to have access to WiFi to play cat and mouse in communicating the WiFi issue. The host said they are talking to a internet technician and will let us know when they figure it out. Okay.. we ended up finishing our 2 nights there and never heard back from the host, never had WiFi which was quite unfortunate considering we needed that to plan/book the rest of our trip and do our computer work.