Luisma is an outstanding host. He help us with our baggage, and allowed us to check out, after regular time. Provided guidance for places to visit and how to use public transportation. The beds were clean and comfy, the linens clean. He provided a welcome package that included bread, milk, juice and a couple of beers. The place was an excellent location for walking around and visit most of the town tourist attractions. We recommended his place for anyone visiting Bilbao.