Sarah was very helpful, smiley and always available for suggestions. She gave us a map and explained the surroundings. However, we hadn't realized that the apartment was so small, with no common area apart from the small kitchen... That was probably our fault as we hadn't looked closely enough at the description. And it wasn't that important as we were out most of the time. You don't really need a bus to go into the central part of town, which was great. But there is one if you need.