Our experience was very mixed.
Some positives to start:
1. The property has an excellent shower;
2. It has a fan, which was useful given we arrived during a heatwave;
3. The apartment is well maintained and has some lovely (real!) plants;
4. The kitchen is well equipped.
5. There is an elevator
However, there were some drawbacks.
First, it is not clear in the listing that we are sharing Val’s apartment. Whilst in practice this was fine, as we had a lockable door to our area, we weren’t expecting to be sharing the place given the listing says you will have the whole place to yourself.
Second, though it advertises a Smart TV, all it’s functionalities were locked. The host said this is because of GDPR rules in Spain, however, I have been staying in multiple properties across the Basque region and haven’t encountered this issue anywhere else.
Third, the location is OK, but not one I was entirely comfortable walking in alone at night Though you are in proximity to the Old Town, you are not in it. If I were to return to Bilbao, I’d try and rent a place closer to the Guggenheim or the river.
Fourth, the bedding and pillows are low quality and not very breathable.