Ylcie was a great host, getting in touch a few days before our arrival with all the necessary information for a speedy self check-in. The apartment is centrally located - just 10 mins walk into the old town - but up a steep hill (though there are street escalators!). The street was a little noisy at night. The apartment was well equipped and comfortable for two of us. We enjoyed our stay - Bilbao’s a fantastic city.