The apartment was beautiful and looked just like the photos. However, Gregorio told us we could check-in early, but when I messaged him to confirm a few hours before, he didn't reply. So we showed up at the agreed upon time, messaged him again, with no reply. An hour later he said the cleaning staff was there and could let us in. So we went back to the apartment, but no one was there to let us in again. Also, we could not control the temperature of the apartment