Kepa goes above and beyond to make you feel welcome and at home. He offered many recommendations and we plan to do most of them while staying in Bilbao a bit longer. He came to the bus station to meet us and take us back to the place. Communication was exceptional. He has very good English and Spanish (and French too!). His kitty Mos that is pictured was part of the reason we chose his place since we were missing our kitty back home. Mos was super friendly. Room was smaller, but perfectly fine for the two of us. There was some noise outside on Friday and Saturday evenings until late from the bar across the courtyard. If you are seeking a super quite stay, consider this if you happen to be looking at staying there on either of those nights.