We had a very warm welcome from Asier outside his apartment, which we found easily after following his instructions of phoning to arrange an arrival time and precise details of arriving in a 'non traffic zone' with our car! He took us up to the apartment on the 6th floor, of which there are two lifts. The apartment is very modern and clean and has all the necessary items for a visit (towels, hairdryer, coffee pot, local information were our essentials... etc etc). Asier showed us round, explained a few things and their quirks, plus keys, parking, wifi, what to do on check out and a contact for him in between if we needed. We were a couple and my 77yr old mother staying in the apartment for 3 nights, it was ideal for us, with enough space for our comfort, a quiet location above a pedestrian shopping street. We enjoyed the 15 mins walk to the beach and the old town, plus a 20 min walk to the bus station for a day trip to Bilbao. It couldn't have been better placed for us, a comfy apartment above a quiet street in a pleasant area with access to everything by foot for us two and a 77yr old! Thanks Asier!