My father and I had a great time wat Roberto’s apartment. We couldn’t meet him personally, but he let us check in earlier than expected and his gracious daughter greeted us warmly. The apartment had everything we needed and was more spacious than I thought. There were maps of Bilbao available, which was really nice, and the house was a walkable distance from the beautiful old town. Roberto was also always helpful and prompt. Just be careful if you have heavy luggage; the stairs are a bit dark and steep. Anyway we’re glad we stayed at this place! Thanks Roberto!