During this trip we have stayed in a couple of airbnbs that were pretty ordinary. However our stay at Luisma's apartment totally restored our faith in travelling with airbnb. His communications were impeccable, his care in settling my young niece and her partner into the apartment when they arrived before me was beyond expectation, and the apartment itself was fantastic - perfect location, in pristine condition, spotlessly clean and equipped with everything, and I mean everything you could possibly need. Luisma went out of his way to provide us with maps, familiarize us with Bilbao's sights and culinary delights. Thanks Luisma - your apartment was the best!