Dagmara was extremely nice, responsive and accommodating! There was a lot of fog on the day we were supposed to arrive in Bilbao so we were not able to stay at her place, but when our flight was delayed and we were supposed to arrive very late, she was very understanding. When our Air Portugal flight couldn't even land and was rerouted to Madrid for an overnight, she offered to let us stay the following night (which we could not do). The next time we come to Bilbao we would definitely try to stay with her again.