very friendly and prompt communication.
super clean.
everything as expected.
beds are a bit short and slim,but I am byond 1,90m....
we spent two great days in Bilbao.
the location is great.
everything in walking distance
public transport just around the corner
supermarket within 3 minutes
in case traveling by car,one advice could be just to park it in a close by parking,saves a lot of time.
saludos