After spending quite a few days researching apartments/hotels for a weekend reunion, and never having visited San Sebastián we were so very happy with our decision to book this apartment.
The location was fantastic, very central and in the thick of things. Perfectly sized for a group or family or even just a couple. 3 great roomy bedrooms, 2 with outdoor balconies and one with an internal one. The living area also very spacious, with another balcony. A massive kitchen if you didn’t want to take advantage of the amazing bars and restaurants. Only one bathroom, but 2 toilets which was useful with 4 of us staying we managed very well.
Check in was great, Tania and I messaged earlier in the week to coordinate a meeting time and when we arrived I called to confirm we were close by and ready to meet. She sent her colleague Thomas who met us 20 minutes later as agreed and he checked us in and gave us a quick tour of the apartment and some recommendations of places to go and things to do, via a map he left for us.
We were an hour early for check in and a lovely lady was still cleaning the apartment when we arrived, but we knew this beforehand, we were happy to just drop our bags and head back out. The lady was very lovely and kept apologising for being in our way, even though it was the other way around.
The rest of our stay was perfect and the apartment was quiet and very cool in the heat, so a great a place to rest up after being out enjoying San Sebastian’s delights all day.
Saving the best for last - when we left and arrived at our next destination 90 mins drive away, I realised I had left my make up bag in the bathroom so contacted Tania to check if it had been found and that we may come back for it if so.
Once it had been located Tania contacted me to let me know she had found it herself after going to the apartment to check up on it. She offered to post it to me and has done so without cost to myself. She contacted me to let me know she if sent it and also sent me a copy of the postal confirmation.
We’ve stayed in some great Airbnb apartments, but I have to say we have never experienced such fabulous customer service and attention than we have with Tania. Thank you again Tania, I appreciate you going out of your way to follow up on my forgetfulness!
I highly recommend this apartment for your visit to San Sebastián, it ticks all the boxes and then some!