This is a lovely apartment, well suited for five travelers, 3 singles, one couple. It was conveniently located to the old part of the city and the escalators made the last bit up the hill easier. We found it a bit noisy from street noise at night and early morning but for us, it was okay. Our hosts communicated with us beforehand and Irene met us at the apartment when she was finishing cleaning from the last guests. The apartment worked well for our 5 day stay in Bilbao.