The room was beautiful and incredibly comfortable with an amazing view. The family lives in the front of the flat with the rooms in the back so it's nice & quiet. Dagmara is a wonderful host & has everything set for a most wonderful time in Bilbao. She is very accommodating and generous. The flat is a bit of a hike up a steep hill & on the top floor of the building but don't let it stop you from staying there, it totally worth it (your ass & thighs will thank you after all the eating you will do in the city). The location is is the oldest part of the city (The Seven Streets) and is close to the euskatren (the tram that runs a loop around the city). Out of all the places I stayed in Spain, this was my favorite and you can't beat the price.