Arrival was bad, we were not able to enter the appartment because the app did not work. The keys were inside the appartment. It took 25 minutes before we could enter the appartment.
The appartment itselfe is nice but not worth the price of €400,00 à night. It was realy hot inside, over 30 degrees celsius (the present fans did not help) throughout the whole stay. One of the two showers was not working properly. The bed in one of the bedrooms is too small for two adults. One of us slept on the sofa.
The neigbours are realy loud and had a party at one of the nights we were there that went on till 3 in the morning.
The communication with feel tree rentals is bad as well. The complaints are acknowledge but no action is taken. Every e-mail they answer with full understanding but offer no solutions.
San Sebastián is great! Zarautz is great! The location of the appartment is good. Inspite of the bad experiance of the appartment we had a great stay because of the positive vibe of San Sebastián.