The studio was beautiful, clean, and exactly what I needed for my rest day along the Camino de Santiago. HiBilbao was very prompt with all communication and even provided a site with instructions for all aspects of the apartment from using the dishwasher to the coffee machine. The washing machine is downstairs by the lobby, but was easily accessible and provided accurate run times so I could set a timer to come back once the load was done. I would absolutely stay here again. The only draw back was no air conditioning and, as I was visiting during an abnormal heat wave, it would have been nice to cool down a bit more. This studio is ideal for single or paired travelers, but an entire 4+ person household would feel cramped.