Susana made our entire trip perfect! I do not use those words lightly. We arrived one day early by mistake and realized while we were on the bus to Susana's apartment. I contacted her and she responded very quickly, and happened to have another apartment 1 block away! She welcomed us when we arrived and we asked about renting a scooter, she called a scooter rental and they brought one over by van. Both of Susana's apartments are incredibly clean! I felt at ease and felt like I was at home. The apartment was equipped with clean towels, toilet paper, clean sheets, extra blanket, kitchenware, but still felt like a hotel in the since that she did not have any of her personal belongings there, this apartment is a true Airbnb apartment. There's a washer, which we used and hung up our clothes on a clothesline. We asked for recommendations and Susana always had a great suggestion. She was very attentive. There are very few traveling moments that I can honestly say that were just perfect, and Susana made our trip to San Sebastian one to remember. You will not be disappointed!