The apartment was well situated and near all the shops. Right across the street there is a park and art museum. Alex gave us a detailed check in and was very patient and helpful. The apartment was clean but bare bones. There were limited kitchen utensils that we had to supply ourselves. There were no trash cans except for the one in the kitchen. The beds were not very comfortable and the pillows were flat. The bedroom closest to the front door was pretty loud—you could hear the neighbors talking very clearly through the walls and could even hear the tv shows they were watching. Having the free parking spot was really convenient because there weren’t places to park in such a popular area. Overall, this is a good base to stay if you want to be conveniently located in Bilbao.