We stayed one night at Luisa's apartment and enjoyed our stay. She is in a very central location for walking to the museum and other areas of Bilbao. Everything was very clean and organized. Lots of space in the right bedroom where we stayed. The bathroom was nice. The bed was comfortable and there was plenty of space for 2 people. Overall, we had a nice stay. She had directions for connecting to WiFi, if you need laundry done there is a fee, but she has that noted as well. Check in was flexible and easy and check out was very easy!