I met with Patricia at check in, I was a little late at check in due to some delays at the airport but she was quick to follow up and check when I would be arriving. When I did arrive on the street, I had trouble locating the apartment but she was quick to come to the street to direct me. When I look for airbnbs, I often look for self check in, however checking in with Patricia has completely changed my mind on this. At check in, she was extremely thorough as she took me through the apartment to explain how use the amenities such as the dishwasher, laundry machine, TV, blinds, thermostat etc, she was thorough but concise as it was still a quick and easy process. Throughout the entire stay, I thought everyday “what a great and well done airbnb”, what surprised me the most was how professional/organized they were. They have all the necessities, oil, salt and pepper, dish soap, dish sponge, laundry detergent, dishwasher detergent, drying rack for laundry, garbage bags, all which were neatly packed ahead of time which seemed specifically rationed for each guests’ stay. If you book with them you will also received very detailed guides on what to do in and around the city, where to eat and more. Throughout all these great surprises, the basics were also there - cleanliness and amazing location. Next time I am in the city I will for sure be booking here.