We never met Nico but he always replied to messages quickly. His mum did the check in and was very friendly, helpful, and gave us good tips and advice. The room is relatively small but clean and has an ensuite. The room and bathroom were very clean. The shower is excellent. The breakfast was simple but good. There is a day and night bus just outside the flat that takes you to San Sebastian centre. You can also walk to the Old Town in around 30 minutes. Altogether a good stay, thanks.