The location is perfect--right in the middle of the old town, on a pedestrian street. It is close to many bars, restaurants, the tram and the subway. It was perfect for 2 couples + 1 with two double bedrooms and one single bedroom plus two full baths. Kitchen was well-stocked, and we definitely made use of it. We arrived early and Arantza was flexible on our arrival. We were greeted by her assistant, who showed us how to use the appliances and how to log into the working wi-fi. The apartment was a perfect size for our group. The building is old, with thick stone walls and windows open to the lively street. So charming.