Iñigo is helpful, communicative, and provides all the information you need before and during your stay. Check in was easy and personal; he has so many wonderful and insightful recommendations for what to do in Bilbao and the surrounding area.
Iñigo, his wife, and their three cats made the stay very comfortable. There was wifi and plenty of space in the room for 1-2 people. The location is incredible, next to the tram, metro, and bus stops, and also within walking distance to many key attractions and quite a few markets.
As a solo female traveler, I felt very safe even at 10pm at night. Would highly recommend visiting Bilbao and also would highly recommend Iñigo as a host.