Charo was very responsive and helpful through all of our communication. She made sure everything was right for us and was very understanding over an accidental water spillage. Juan met us on arrival and showed us through the apartment. The apartment is lovely with fantastic uninterrupted views of the main beach. It is a short walk to the Old Town, shops, restaurants and all the wonderful atttactions San Sebastián has to offer. We had such a relaxing time here watching the life around the beach or walking the beautiful promenades. The apartment is very comfortable, well appointed and had everything needed for travellers including a lift in the building and a washer. It was a wonderful stay.