Horrible check in process. I sent my arrival time and they confirmed. I arrived to apt expecting to have smart lock entry as described in the description. I called and asked about entry and they said you have to come get keys because there is not smart lock entry. They would not bring keys and I have to walk 20 minutes both ways with luggage to get keys. The apartment bed was not comfortable, the sides were higher than middle. The noise outside could be heard on weekends until 4am. The only thing good about the apartment was the location but it was overpriced.