Teresa was a nice host and communication with her was quick and easy: when checking in she waited for us to explain all the spaces and services of the flat, including fully equipped kitchen, 2 bathrooms - one of them with a bidet, which was a plus - and WiFi. We were a group of 6 friends and we enjoyed 5 comfortable bedrooms, each one with private keys, and a spacious living room. Location is close to everything, old and new town, railway station and metro station all within a few hundred meters distance. I would both recommend it and go back again, when traveling to Bilbao in a group