Josu and Irune were impeccable hosts! Met us at the secure parking location, walked about 5 minutes to the accommodations (helped carry luggage!), got us settled, explained a few things about the place, recommendations where to eat, things to do in Bilbao and surrounding area. Fabulous location in the old part of town. It is a bit noisy on Friday and Saturday nights- but was fine with earplugs. Both Irune and Josu were excellent in their communication, quick responses and we would definitely stay here again.