Ana's place is ideally suited as a base for anyone exploring Bilbao, there are bars, a supermarket and a lift to the metro almost literally within view of the front door. The apartment is at the top of about 300 steps but these can be avoided altogether by using the lift (lift-only tickets are available) if you don't like steps. The apartment is small but has everything you need. One room has an en-suite but there is a separate bathroom for the 2nd bedroom which has a shower too. There is quite a bright street light out the back so be sure to use the blackout blinds if you prefer to sleep in the dark. Ana was a great host and was happy to let us check in earlier to accomodate our flight times, and was very quick to answer any questions. I recommend her place 100%