We were simply looking for a room for the night. Zarata made our stay so much more than that. She helped us find the perfect parking spot, she called to make dinner reservations for us, she showed us the perfect route for enjoying the neighborhood, she LOVED our dog....My only regret is that we didn’t have more time to enjoy getting to know her better, with her wealth of knowledge about Bilbao and actually, life in general. Her place is comfortable and stylish and so perfectly set up for guests. Highly, highly recommend.