Dagmaras family is very friendly and you quickly feel like a part of the family. Very nice room. Whole apartment is also nice and clean (bathroom, kitchen) and you can have your privacy, even with 3 or 4 children in the apartment :). Since it was my first time in Bilbao Dagmara simply explaind how to travel through the city and what I might like to see. Even the morning conversations are fun and interesting with Dagmara.