The unit was sparkling clean, stylish and roomy. She had a lot of amenities and offered some breakfast goodies. It is close to the train and bus station. It was a easy walk to the Gugghenheim if you do not mind walking. If you are walking the luggage to the unit there is a small hill to go up. When I first contacted Lainey she said there is a parking spot that i could use. When i arrived she suggested a paid garage in the area. Also, the check in information was lacking without any details. We waited at the bus station until she responded. Her mother met us up with the key and directions. Overall, i loved the unit! It was a great value and fit 6 people easily in 3 bedrooms. The communication responses were longer than expected after arrival.