Sonja was not only communicative , kind , but also very accommodating. We arrived to bilboa ahead of schedule. She was still cleaning form the last guest but made sure we brought our bags to drop off while she prepared our beautiful apartment to stay. She always answered questions and even made sure we had a cab for departure! I love the local area , just down the stairs ( that gave a beautiful view of old town) there was an amaZing area with pinxos and a short walk to nueva plaza! Also if you have a chance visit New Hampton pub. Laila and Pablo are the best Basque hosts in the area !!!