I stayed at Charo's place for 6 nights to get my daughter settled into her study abroad program. The location was perfect, easy walking to just about anywhere in the city as well as public transportation. The apartment's 2 balconies look over a little square with a grocery store, restaurants, and a bakery. It is busy at night, especially on weekends, but the bedrooms are at the back of the unit so I did not find the noise to be an issue. Charo provided maps, a metro card, and coffee, milk and fresh oranges for eating or juice. Bed was comfortable and the linens of good quality. Everything was clean and well cared for. I would absolutely stay here again should I have the opportunity to go back to Bilbao.