Susana's place was exactly as described. It was my first time in Bibao and I arrived late by train. Susana gave suggestions for local places to eat, but because it was late she offered some of her dinner - Zucchini soup - she's an excellent cook! The bed was very comfortable and there was an adapter available for my US electronics. With her directions I was able to navigate the city easily. The apartment is beautiful, Susana is delightful, and I loved Bilbao! Oh and there is an elevator in the building if you walk past the staircase to the right. I missed it when I arrived.