We arrived in the afternoon and the check-in went smoothly. Luis Manuel replied swiftly to all messages, he was warmly welcoming us and explained all important features of the flat as well as advised us with a map, which locations/sight seeing spots around the city are worth visiting. The flat itself is very spacious and nicely furnished, even basics for breakfast were provided in the kitchen. Overall we had a great stay in Bilbao and will definitely be back soon!