Marco was excellent to work with. He was very prompt in his communication with us, very kind, patient and helpful. His assistant who met us at the apartment did not speak English but our oldest daughter speaks fluid Spanish so there were no problems. We loved the apartment. It felt like home. Very comfortable, clean and centrally located. Having two separate bathrooms was a very nice convenience with two teenage daughters. The bedroom that had it's own bathroom had twin beds pushed together to form a full bed. It would be nicer and better for a married couple to have had the double bed in that room instead. That would truly be our only recommendation. It was a huge help having our own private parking spot in a safe and secure location within the building. A must in San Sebastián as there truly is no outside parking available. We loved San Sebastian and the Basque Country. Everyone should visit at least once. We definitely recommend Marco and this apartment.