We enjoyed our stay at the “Viena” unit. The unit itself is modern, well-appointed, and relatively spacious. While there are numerous popular eateries and bars just outside the door, the Amara area seems primarily residential — far less busy or densely crowded than Parte Vieja or Gros. As previous Airbnb tenants have noted, there is ongoing construction nearby, as well as a playground that seemed a magnet for children from mid-afternoon until sundown; during daylight hours, there was often considerable outside noise, but there were no noise issues at night.
Communication with the management was fairly good — before, during, and as we ended our stay — though there were occasional time lags with responses. We were able to get into our unit a few hours early (which was much-appreciated) and the management company representative was good about going over the house rules, check-out procedures, orienting us to the local area, etc. The only issue we had during our stay was the Wi-Fi going out during our first overnight. Frustratingly, this took over a day to resolve, but the blame lay solely with the unit’s owner, not the management company. (He/she apparently switched Internet providers and neglected to tell anyone beforehand...)
We would commend this unit to others, with the caveat that it is best for those without mobility issues. The 15-25 minute walks to Parte Vieja and Gros (home to most of San Sebastian’s best eateries and nightlife) were no issue for us — in fact, we came to enjoy “walking off” our meals — but for less mobile tenants this distance could be problematic.