Carlos has a wonderful apartment in a fabulous location. He made check in easy and was available in no time with just a couple of questions we had during our stay in Bilbao. He had so many wonderful suggestions including places to see, places to eat (for all different meals and preferences) and included information about foods typical of the area. We took him up on the local favorite food recommendations and were so glad that we did. Carlos also offered many important phone numbers anyone may need. Thank you so much for everything.