Our first time in Bilbao, the location of Apartment was exceptional. Everything was in walking distance. We did a lot in a short stay since things were close by. Walk across Zuri bridge and there is a tram stop. Several eating places and grocery stores at your door step or a half block. Very safe and a neighborhood feel. Charo speaks Spanish but can communicate easily with Airbnb translation. There are English instructions to follow. Plus apt is easy to figure out. I slept very well both nights.