Zallo and Jen were great hosts. The check in and checkout process were very smooth and the communication with the hosts was always timely. The apprtment is great, spacious, was very clean and the wifi was very good. It is located close to the Guggenheim museum and the old city(short walk) and it is close to some great tapas and cocktail bars. So very great location. Highly recommend Zallo and Jen as hosts and their apartment in Bilbao