The apartment was great very clean and comfortable and the communication from the host was excellent. The information sent out prior to arriving was super helpful, as was the thoughtful provision of the travel card ( we didn't have time to use it, but nevertheless it was a kind touch). The apartment was stocked with an assortment of team and coffee, as well as cleaning materials, eg dishwasher tablets etc. We were so impressed with Bilbao and would recommend BkT to our family and friends.