Our phone was not working in Spain and we had trouble contacting the host Inigo (our fault not his) to let him know our ETA until we were close to San Sebstian, but he was were able to quickly adjust and meet us otside your unit in less than 2 hours notice and help park our car and check us in early. This helped us a lot. His place is Great, views are great, and a close walk to everything! Having the Air condition work perfectly an extra fan kept us cool. Would definitely recommend as I did not see a lot of nice AirBNB unit with central air in San Sebastian.