The owner of the appartment gave us a warm welcome and fortunately he could communicate in English. as a welcome present he had bought a very tasty fresh raisin cake for us. He gave us a lot of tips of Bilbao and where to eat. The appartment was decorated in style and was fully equipped with everything you need. The location I would say is the best in town i.e. in the old part of Bilbao just a few meters away from the Cathedral and 2 minutes walk of the Plaza Nueva with its restaurants and bars. I can recommend this place to every one.