Alazne is a very welcoming and likeable host. She will give you some maps, information and tips to improve your experience of Bilbao and its area. She worked a lot during our stay but was easy to contact and flexible on the arrival/departure times.
Her apartment is well decorated and will make you feel at home. Inside you will probably also encounter some of the fine art Alazne is doing.
The neighborhood is a little bit odd with a lot of abandoned buildings, but also very calm and easy to access from the center.
Overall I strongly recommend this place !