We had an excellent 3 night stay in the apartment which was very well appointed, comfortable and had everything we required for our first trip to Bilbao, which we loved. Carlos was the perfect host, giving us very thorough information on our arrival regarding transport, tourist information etc. He & Bego had provided drinks & snacks for when we arrived which was very welcome given the unusually high temperatures. Communication with Carlos throughout our stay was excellent, he could not have done more.