Irene is a very very accomodating host. She mentioned that she was not really fluent in English but we were able to communicate well with her and she tries her best and is willing to spend time explaining to us about the area despite her busy schedule during our check-in day. In addition, we had many questions regarding Bilbao over the course of our vacation, and we very quickly got our answers by asking Irene. Irene is definitely a very outstanding and knowledgable host, one who is extremely accomodating. Any questions you have, any assistance you need, she will try her best to accomodate. 👍👍👍👍👍👍👍