We loved Bilbao and this apartment was amazing. Clean, good price, nicely designed and a great place to chill out.
Our check in experience was excellent: friendly and great communication. Fantastic extras like coffee pods and food basics provided.
We were aware that this apartment is in a gritty, urban area. And it is brilliantly located. We live in the middle of a city in the UK and travel to European cities a great deal. But I definitely felt that there was a potential for trouble on this street. There were young men loitering about all day, lots of shouting and arguing, police frequently on the street and a drunken fight on one occasion. My daughter and wife expressed that they felt vulnerable walking through these groups of men standing in the street corners.
The apartment itself is perfect. We did not come to any harm at all. But: you just need to keep your wits about you on the street.