We had a fantastic stay at the apartment. We arrived slightly earlier than we thought but Belen welcomed us, gave us excellent tips and advice and let us leave our bags while she finished preparing the apartment. It was so nice to meet our host rather than use a lock box, and she kept in contact during our stay to make sure all was well!
The apartment is located right in the heart of the Old Town, with the hustle and bustle that goes with this, but we found the shutters and earplugs meant we had good nights' sleep in the very comfy, large bed. We also enjoyed the separate room for hanging clothes really helpful. We didn't use any kitchen facilities apart from the fridge but it was all very clean.
We would highly recommend the apartment if you are coming to Bilbao and want to be in walking distance of all the fantastic pinxtos bars and restaurants! Thank you Belen & Mercedes!