We spent four nights in Bilbao in early October. Communication with Luisma was easy throughout the booking and arrival processes and he was available during our stay if we required any assistance. He is a very kind man who wants the best for his guests. He left us some groceries which were very welcome. The apartment is beautifully furnished and was spotlessly clean. It is close to everything you could want but was extremely quiet at night. Wifi worked perfectly throughout. We had a great stay and I would not hesitate to recommend both Luisma as a host and his fantastic apartment.