Lovely small and compact apartment in a good central location with a super little neighbourhood bar across the road! Josune was very helpful with information before we arrived and her friend met us on time to let us in. She was always easy to contact and friendly. Just a couple of small suggestions, a toaster and kettle would be useful kitchen items and a few more pieces of cutlery. Also some instructions about how to use the TV. There was some noise from the apartments above which we noticed more because we had our 2 year old with us but overall it was a very enjoyable stay and we loved Bilbao and would love to go back.