We arrived at around 10pm and Rosa came downstairs from her third floor apartment to welcome us. The apartment is in an excellent location by the river, adjacent to the old town and the city centre is a short walk away. There are numerous bars and restaurants in the local area. Rosa is exceptionally hospitable and on our arrival provided us with drinks, maps and information on Bilbao and its environs. The apartment is very well appointed with beautiful wooden floors and the guest bedroom is large and comfortable. Despite being in the centre of the city, the apartment is quiet and peaceful. Throughout our four night stay, Rosa provided information on what was going on in the city which we found very helpful. We rented bicycles and had a wonderful day's cycling along the coast on a route suggested by Rosa. She told us that it was possible to take bicycles on the Metro which made our access to the beautiful coast very easy. Overall, I would recommend this apartment to anyone who wishes to have time in Bilbao with a hostess who can provide an insight into local life.