Esperanza is kind, patient, warm-hearted and incredible funny to talk with. Staying in her place is one of the best Airbnb experiences I have ever had so far. She replies questions fast with every detail and always provides the most useful advice for where to go and eat. She knows everything and would love to help us in every perspective of our visit around Bilbao, Zalla and San Sebastian. Anyway she's amazing, it is lucky to have her in our little trip in Spain.