We had a great stay in Bilbao! Jose Ramon met us for check-in and check-out, provided recommendations for sites and day trips, and made himself available for any questions. The apartment is in a great location in the old city and we walked to all of the sites - everything was within 30 minutes walking at a leisurely pace - you can also walk about 5 minutes to the metro to get around. The apartment was spacious and cozy. We were a couple and only used one bedroom, but the two bedrooms can comfortably sleep 4 people. With so many restaurants and bars to try, we didn't cook, but the kitchen was well equipped. The apartment had a brand new heating system installed right before we arrived that needed final inspection so we used the space heaters in each room and that worked out fine. The blankets were very warm, so we didn't even need the space heaters overnight. The apartments was very clean and tidy. We recommend it and would stay here again.