Clara & Mauricio were very responsive in the days leading up to our arrival! Meeting them and accessing the apartment was seamless. We loved the apartment, it was very clean and exactly as pictured. Their partner accidentally checked us into the wrong apartment (a smaller one then what we had booked) so when they realized the mistake they reached out and moved us over to the correct room. We were much happier in the new room with a proper bed as opposed to the original room which had a pull out couch. We appreciated their apology and would definitely stay with them again. The location is in the center of the old town, ideal for pintxo bar hopping and very close to some amazing food spots (bar nestor, zaruoko, atari, etc!) but very loud so keep in mind if you are looking for a great nights sleep. We loved our stay in San Sebastian!