The location was great and the apartment seemed really nice and clean.
Sadly we had issues because the hot water heater did not work. We notified them late the first night of our stay and they sent someone to look the next afternoon. They were unable to fix it for two days because of missing parts and that is understandable.
The part that was annoying was having to reach out several hours after they had someone check to figure out the status. We ended up leaving early and getting a partial refund but were stuck without hot water for two nights of our trip. We were unable to find another place to stay with such late notice that they were unable to fix it. More pro-active communication about the problems would have been nice so we could have made other plans.