Alejandra is a wonderful host. She was easy and quick in communication, she prepared the apartment with a bed and other handy stuff (a high chair) for our little boy Jussi. The apartment is lovely decorated and equiped with everything you need. The location is also great. Next to the old centre and around the corner from the railstation to Guernica. It could be a little noisy at times, but what would you expect in the centre of Bilbao.. We would certainly recommend this place!