I gave this place a 3 star review, number one because there are no 3.5 stars which it deserves, but also because although there are many excellent things about the house, there are also many small deficits. I have decided that a review should consider value for money and I have spent equal amounts of money for houses without many of these deficits.
First, Alfonso was not physically around but was very responsive to texts.
There are many things that I liked about the house. The outside space was excellent. The toys and playthings for children inside and outside was appreciated and well used. The location is very pretty. The décor of the house is very tasteful. The pool is terrific.
These were some minor issues. The owner left no written information about the house for guests regarding how to use all appliances including washing machine, dishwasher, stove top, oven/ microwave. These were not easy to figure out.. Many of the appliances here are old and do not work easily. For example the dishwasher does not turn on by itself when it is closed.
There are only 2 kitchen towels. No brooms. The only garbage can in the house is the one in the kitchen
There are some larger issues: The clothes washing machine is ancient. It does wash but not easy to figure out how to use it. It seems obvious that if the owner ever lives here that is not the one they use. The fridge is not that big and it is not easy to store all foods for a large group. The racks on the door have disappeared. The freezer looks like it has not been defrosted in years. It was covered in ice. Some of the bedrooms have no storage space. It is not acceptable to live in a room for one week and have nowhere to store clothes. The kitchen space is very small for large groups. Some of that problem has to do with the fact that a lot of food has to be left on the island counter space as there is no other useable space. The extension of the floor in the bedroom above the downstairs bedroom is not done properly and the sound is very loud between the 2 rooms. No privacy.
One last issue which turns out to be important was that the driving time to the center of Bilbao or san Sebastian were underestimated in the description. For example to get to the Guggenheim was about 40 minutes, twice as long as suggested. I had the feeling that this underestimation was done on purpose to make the place seem much closer to local attractions than it really is. I felt this was not honest and this left a bad impression.
Overall I still enjoyed my stay but felt that for this price everything should have been perfect.