What would have been an otherwise nice stay was disrupted by not being informed the washing machine, listed as an amenity, was not working until after arrival, where I had no easy space to maneuver around the problem (other hosts in the last have told me ahead of time the washer wasn't working, allowing for changes in plans). I travel for several months at a time, and Airbnb's with washing machines are critical to my travel. The host suggested going to a laundromat, but that would have taken hours out of the day and wouldn't have been viable. I didn't push the matter further as the damage had been done at that point.