Alex's flat is old but extremely clean. Alex was waiting for us even after arriving after 9:00 p.m. vis train from Madrid. The location is Bilbao is great. A couple of items need to be upgraded or fixed. A plastic chair in the master bedroom is cracked and should be replaced. The mattress in the master bedroom sloops toward the middle from the right side. The mattress should be turned over and/or replaced. Alex is very personable and tries to communicate very hard. However, he does not speak English. He may want to get an English speaking person to do the check-in.