Roberto and his family lives in the apartment next to the studio room, which was just renovated and is in mint condition. The room was clean, comfortable (especially the mattress!), with cooking facilities to make breakfast if you wish. There is lift access if you have heavy luggage but otherwise it's just one flight of stairs up. The location is very convenient as it is only a 5 minute walk from the Termibus where the airport bus and all the local regional buses are, and the tram stop is just on the next street. There are bars, supermarkets and local shops around as well. Roberto was an extremely helpful and hospitable host despite my very late arrival around midnight, and gave lots of useful local tips. I would highly recommend this place to anyone coming to Bilbao.