This is great apartment in the heart of the old town of Bilbao. Jen was really helpful and responded to all our queries positively and quickly. When we arrived, she gave us lots of tips of places to go in the area. We didn't need to contact her during our stay but I was confident that she would have replied quickly in response to any queries or concerns. The flat itself, is in a perfect location with everything you need on the doorstep; from supermarkets, public transport, bars, shopping and the river. The flat was presented spotlessly clean and the comes with thoughtful extras such as a fresh orange juice machine, coffee, tea, spare towels etc; all the little things that make it feel like a home from home. The layout of the flat makes it feel spacious with room for everyone to relax and enjoy the sound of the city. This can be in the form of live music played by buskers just up the alleyway during the day.
It is definitely a place we would love to return to. There is so much to do in Bilbao and the surrounding area and we only just scratched the surface during our week long stay in this fantastic apartment.