Outstanding experience. Cristina is the best host I have ever encountered. She made sure we had everything we needed, she baked bread for us, and even lent us her metro card so we could move around Bilbao. There is every amenity a family could need (even beach towels/toys). We traveled with our three young children, and the stay felt just like at home! Also, the metro is 1.5 mn walk from the apartment, very convenient.