The apartment was very spacious and clean and bright. There was 6 of us and we didn't feel cramped. Although it faced the main road, the shutters meant it was quiet. The kitchen was very well stocked but in particular it had many glasses and cups. The place was friendly to those with mobility issues as there was a stair lift and a lift.

The location was about 20 mins walk to old town and 10 mins from the main bus stop. If your bus from Bilbao airport stops along the river get off at the first stop and then it is a 2 minute walk.

Aritz was very welcoming and helpful. He helped us book a taxi when they didn't speak Spanish and was contactable when we had problems with opening the door.