The apartment has everything required for a stay in Bilbao. The kitchen was very well equipped and immaculately clean. The lounge and dining area is excellent for a group of friends/family. Bathrooms are modern and again very clean. Location was excellent, being five minutes from a metro station, 3 minutes from Azkuna Zentroa and 15 minutes walk from the old town. Jen who welcomed us is worth a special mention as she really helped to make our stay, assisting with various questions and sorting out a couple of minor issues. very quickly. We would have liked air conditioning due to the fact that there was a heat wave which came as a bit of a surprise in mid October but the fans provided were very welcome. Our only negative comment would be the beds which have memory foam and we found to be very hot and not very comfortable.