Josh was very welcoming and courteous. He met with us to ensure our stay was going well and recommended some of the best places to see in Bilbao. If I ever had any questions I could expect a quick response and it made our stay that much better. The location was also right in the heart of the Casco Viejo which is the old town in Bilbao where you can eat and see some of the oldest parts of Bilbao. If I ever come to Bilbao again I'll make sure to stay with Josu again.