Iker is a delightful host. He met us at the door to give us the keys and answer any questions we had. His communication was excellent both before and during our stay. He also called a taxi for us when we left. The location was perfect for us. It’s an extremely short walk to the Guggenheim where you can also find a Bilbao information bureau and a tram stop. There’s a very good supermarket one street over and many bars and restaurants nearby. Iker also provides suggestions for other locations for restaurants. The apartment itself has everything you could want - washing machine (no dryer, just a drying rack), dishwasher, notepad and pen, many books and maps of the area, many cooking utensils, plenty of plugs for your electronics. We really appreciated all the food supplies that were provided - milk, coffee, sugar, salt and pepper and other condiments, cookies, and even a few things in the freezer! We arrived late in the afternoon so we really didn’t need to do any shopping until the morning if we didn’t want to. As an aside, we heard that apartments in the old town have very little light with just a window in the front onto the street and then nothing all the way back, so we’re glad we picked a more modern apartment. There’s also an elevator if you have lots of luggage, even though the apartment is just one flight up. We can highly recommend Iker and his apartment and would stay again if we are ever in Bilbao.