Let me start by saying this location is AMAZING! Less than a block from the cathedral and walking distance to any shopping, cafes, activities you could want.
That being said, everything from check-in to expectations of amenities was unnerving. First, Tim had zero contact with us after the initial reservation confirmation; I messaged him from the airport to confirm our meeting time to no response. We managed to not hear from him at all for the length of the trip. Check-in: after waiting outside for 30 minutes, his daughter shows up to let us in. Apparently running the apartments is her business, but when asked if there was a dryer she looked confused and pointed to the washing machine (heads up - no dryer if you're planning to wash/dry clothing and not look wrinkled for the remainder of your trip). More communication would have been appreciated, along with accurate advertising.