Everything was perfect. The check-in was easy though I never saw Mercedes. But that wasn't a problem at all. The keys has been stored in a keysafe. The apartment was flawless and well prepared.
The apartment was very clean. It provides a fully equipped kitchen, a livingroom with TV (including streaming services) (my daughter was happy) a dorm with doublebed and a bathroom with a very spacious shower. The apartment provides a small balcony without seaview (in fact you can see the patio / just some other walls but so what).
The apartment is perfect located in the middle of Palma only a few steps from everything. If you leave the building you are direct in front of a very good restaurant.
I can totally recommend this apartment if you want to stay in the center of the city to dive into the dazzling streets of Palma.