Very clean and spacious apartment. Quiet in spite of very central location. 1 minute to Plaza Mayor and a big supermarket. Really lots of handy things provided in the apartment: from coffee and tea to tablets for washing machine and disheasher, great!
Steep staircase was a bit of a trouble for us as a family with heavy luggage and a child's stroller, but this is probably the only downside.
Bartolome is a proffessional manager, his replies were always prompt and informative.
Overall a pleasant experience for a reasonable price (if compared to other options I saw while looking for an accommodation in Palma).