They cannot warm the pool by more than few degrees, and bad beds - really cheap for the place which otherwise is really good. All are twin cheap beds. Sorry, but this is what it is. And Toni is no good at comunication. We agreed we can arrive before 4pm check in tine, gates was closed and Toni did not pick up or call back entire day. Gentelment that showed up eventualy did not speak 1 word in english