We booked this rental because of the reviews and photos and were surprised by what we saw when we arrived. We were disappointed upon arrival since all the shutters were closed, and it was dark and cold. We saw that the living room couch, chairs and dining table were covered by fabric and cloths, noting that almost all the furniture is from a well-known economically priced furniture and home company. We didn´t know whether it was covered to protect their furniture from renters or for other reasons. The rental was not made to make us feel at home or welcoming at all and definitely not what I would expect from Airbnb. There were silverware, blankets and bath towels still in the store packaging. We found the housecleaning to be superficially done and in-depth cleaning especially in the bathrooms and bedrooms needed. In additional, some overview preparation for incoming guests to be lacking and we had some maintenance problems as if we were the first guests to be arriving this year. We were happy to find loads of cleaned towels and bed sheets available in the closets. We washed the towels and remade our beds.
We did not meet the owner, instead the key was available in a key lock. We made the initial contact by email prior to arrival and did not receive any detailed welcome information, instead we received emails showing the rental entrance and where to park the car. There is a sign posted in the living room detailing more about the rental and the owner did respond quickly when we experienced problems.
The surrounding area is beautiful with the sea and mountains in a small vacation community in a more remote part of Mallorca. The view from the second floor master bedroom balcony and roof top is beautiful. Unfortunately, we could not agree to be present when we were asked by the owner to agree to receive the delivery of the new patio furniture during our stay. So, unfortunately, we did not have any table in the patio or balcony.
The heating, hot water, dishwasher, washing machine and wifi worked well. There are bikes available for use. There is a small TV with DVD in the living room and the kitchen is fully equipped, however, some of the usual items such as pots and cutting knives should be replaced. It is best to bring shampoo because this was not really provided even though it is listed as an amenity.
There are several local restaurants nearby and this was an added plus.
When we compared to what we paid at a Mallorca hotel prior to arriving at this rental during this low season period and what we paid at this rental (rental fee, cleaning fee and Airbnb fees), it has come out to be more expensive for a mediocre experience. This experience has made us to rethink the future use of Airbnb rentals and to really look at the reviews with a bit more skepticism.