Biggest complaint is that there was no toilet paper in the entire Airbnb! This was the first time I’ve encountered a house with no toilet paper. Umberto is slow at responding to questions so the first night we had no tp. There was also no hot or even warm water our entire stay, we had to take cold showers. The wi-fi password was not provided until the next day and once connected we found the Wi-Fi to be unbearably slow, so we didn’t use it. There is an old TV, so no Netflix, and also no shampoo or any soap. And We found several bugs, some big, on all floors of the villa.
The only nice thing about this villa was the backyard and pool. We felt like the listing inaccurately described the actual villa we stayed in.
The listing advertises 5 bedrooms, but we only found 2 of the bedrooms bearable to sleep in. The other 3 bedrooms were on the basement level first floor - a floor without any working A/C in 100 degrees heat. 2 of the bedrooms there also smelled horribly humid and moldy. Some of our group opted to sleep on the couches in the living area which were quite uncomfortable but at least wouldn’t soak in sweat. The pictures show a bright and spacious villa but we encountered a dungeon-like house with a weird layout so there were really no areas that felt open. My group of 5 felt crammed in the villa, I cannot imagine a group of 11 people staying here comfortably! Also you can’t flush toilet paper down the toilet, not that Umberto provided any tp for us to flush!