The apartment is located right at the center of Palma, comfortable for 4 people, clean, looks as advertised, key can be picked up easily. Despite the air conditioning in the living room, the bedrooms are not that cool during the very hot periods in the summer. Another potential drawback is that the apartment overlooks the busiest street, thus it can be a bit noisy. But nevertheless, it's a great place to stay, I highly recommend it.