Where to start? No information about the local area was provided in the house as is customary at air bnb properties. We did not even know where to put the bin bags when they were full. There were no basic items in the house. No bin bags, washing up liquid, toilet roll. This is not required but is common decency to make people feel at home until they can go to the shop.
We arrived at this villa and discovered that one of the toilet handles was broken and that the aircon unit in the kitchen was not working. We were immediately on high alert as the house only had 2 aircon units and the temperatures were extremely high. We had contacted the agency that manages this house on behalf of the owner prior to arrival as we were concerned with the high temperatures and lack of aircon. We requested fans in advance of arrival but were told there is a sea breeze and to leave the windows open. The owner arrived and did fix the toilet. The owner also came another day and replaced the broken toaster. The aircon unit seemed a surprise to her and the man with her could not get it working. The agency called to say someone would call the following today. We literally baked in the house.
We then noticed the fridge was not working properly. None of our food and drinks were chilled so we put everything in the freezer. We made another call, a technician came which we thought was for the aircon but he did something to the fridge. It was better but not as chilled as we would be used to.
One of our family members got an electric shock from the sockets, the main room had 2 lamps on either side of the bed but the socket was burned out and didn’t work. The house was a huge disappointment.
The beds were rock hard, the pillows were all old,hard and flat. We had been so looking forward to this as our first post covid holiday and for the price of this, it was not worth it.
We emailed again as the heat was unbearable and the owner came with 2 fans. They really did not care in the slightest and when we emailed saying this house was overpriced and we wanted to be compensated in some way, we were ignored. The only time we got an email was to actually blame us for breaking for the aircon unit. We were told that we had set it too cold and broken it. This was funny as the unit had never worked. It was only when during our stay we looked up and saw a new review had been posted. The unit didn’t work during the previous guest’s stay either. This was infuriarting as we realised the owner not only knew in advavnce of our stay but did nothing abut and then went ahead and blamed us. This house has broken chairs but the pool was refreshing. This was the saving grace until Day 5 when it was no longer cleaned and maintained.
Do not stay at this villa, do yourself and favour and avoid!!!