Mercedes was out of the city when we arrived to Palma, so we had a deal with her daughter, who is also living in the apartments. She is super nice and attentive person. She let us drop off our bags before check in time so we could easily visit the nearest beach without packs. The house is modern, clean and very cosy, it has all you need for a comfort stay: towels, bed linen, hairdryer, air conditioner, balcony. The kitchen and bathroom are shared but we didn't have any problems with that - no queues in the morning :) The location is also very convenient - close to shopping mall, train station and downtown area. Definitely recommend!