We booked to stay at the olive beach apartments for 3 nights however this was cut short due to numerous negative experiences.
Firstly, the air con in the living area was not working upon our arrival, we then let the reception know. We were made a promise that the air con would be fixed by the next morning, however it never was. We also had no update of when the technician would be able to fix it. As one of our party had to sleep in the living area on a sofa bed, this was very uncomfortable in 32 degree heat.
Secondly, although it is advertised that beach towels are provided, they are not, there is an extra cost and deposit required. As this was falsely advertised we had to go out of our way to buy our own towels.
Iron facilities are also not as advertised, there are 4 for the whole hotel, there is no ironing board provided and the iron was faulty, it leaked all over our clothes.
Additionally, we found the pool area quite unsanitary, when we went there on the first day there were several food items such as crisps floating around in the pool.
It was also difficult to stress any of our concerns/complaints to the members of staff within the hotel as they had very odd and unsociable hours of work, the reception was closed for a large majority of the day so there was no one at all to talk to or ask for advice.
And most disturbingly, we found a very large swarm of ants in our room, reception were not very accommodating or helpful at all with this, the ants were all over the kitchen and living area within the apartment in several different colonies. There was no food or anything left out or doors left open to cause this either. Also,
the apartment was set out in the way that one of us was required to sleep in the living area on a sofa bed and we all felt rather uncomfortable sleeping in a room with lots of ants all over the place. We requested to move rooms however there was no other rooms so we were impolitely told that this was not possible. We were then told the maids would come to do a clean of the room, we then proceeded to wait 2 and a half hours for the maids to come. When the maids finally arrived they knew nothing about the situation and with the language barrier it was difficult to explain.
We ended up having to leave and go to another hotel in Alcudia which is really disappointing as we had such high expectations of the air bnb as it looked so lovely on the website when we were booking. The apartment itself was beautiful, however an accumulation of all of these events, the fact that the members of staff within the hotel were so unhelpful and so unaccommodating and the poor facilities made our stay very disappointing and is the reason for us leaving this review. I hope you keep this in mind before you book to stay at the olive beach apartments.