Paco was great! He was always extremely helpful and had the hot water fixed immediately when it stopped working mid-week. The place is gorgeous and there is so much to do outside! We loved playing on the volleyball court. The location is in the countryside which is private and picturesque, though with that the wifi upload speed wasn't the best and zoom calls were choppy. But if you're looking to unplug a bit and enjoy a beautiful spot, with so many fun activities, this is the perfect place!