Together with four of my friends, I have spend the weekend from the 18. – 21. October 2019 in this accommodation. Unfortunately, our experience with this house was not quite positive…
Can Pastilla is a nice small neighborhood of Palma. It is a very domestic and calm area. The house is not far away from the famous “Playa de Palma” approx. 5 minutes’ walk. From there it takes you approx. 30 minutes to walk the beach up to the “Ballermann 6” and the “Schinkenstraße” where you will find the well-known clubs “Bierkönig” and “Megapark”. In addition, there is a good bus connection to the city center (approx. 25 minutes) as well as to the airport (10 minutes). In case, you need to go by taxi instead of bus, there is a local taxi agency called “Taxi Teléfono” which you can call.
Now let´s talk about the house itself. At first glance everything seemed to be quite clean and tidy, a bit ageing but that was it. When we took a closer look an inspected the bedrooms we detected the first cockroach in the rearmost bedroom. Luckily it was already dead…This must have been a well-known problem, because we found several bottles of bug spray in the cupboard below the kitchen sink. We were happy to have it there as this was not the last cockroach we had to fight during our stay…we had to cope with this problem every single day during our stay. We ended up with!!14!! dead cockroaches. This is more than disgusting. We should have been informed about this issue from the start but there was nothing to read about it, which is very impolite and rude.
In addition to this issue, we had no access to hot water. There was only cold water coming out of the taps, most of the time. Therefore, you needed a lot of luck to be able to take a hot shower. This was annoying and a second, absolute “NO GO”.
Fourth issue, the desolate condition of the roof deck. The railing was perforated by rust the whole construct was quite unsteady. Someone obviously tried to patch it but this did not help. It would have been quite dangerous to lean against it or use it to support oneself. This would have put yourself in a very dangerous situation…collapse is sure to follow.
Fifth issue, there were no blankets. We only had these thin bed sheets, which are quite common during summer season. However, mid of October it is much colder at night and there was nothing. In the stinky wall closet, we have found some bed spreads. Unfortunately, these adopted the smell of the cupboard and were therefore quite uncomfortable to use.
Therefore, overall we are very disappointed and angry. We have paid a lot of money for our stay! For the amount we have paid, you can expect at least a bit comfort, which we could not find at this accommodation. We are not talking about luxurious extras but some simple, self-evident standards you should be able to expect when booking a house for his vacation.