We spent a week in Cosme‘s finca with six adults and one baby. Our first impression of the finca was very good, since we were able to enjoy the beautiful, spacious, well kept garden and pool area prior to check-in time. Unfortunately this positive first impression quickly faded as we walked into the charming old finca and were greeted with a battery of six or seven bug sprays, which - as we would see very soon - were left there for a reason.
The finca is located in the middle of the countryside which is totally charming, but if you consider staying here make sure to not only bring a lot of bug sprays, but also some insect nets. The place is infested by ants and there are many (many!) mosquitoes all around. Considering the location, this is normal, but inside the house there is no possibility to keep them out. Since some windows have leaks, bugs can come in quite easily. As we bought several repellents and cleaning supplies we managed to get rid of most insects inside.
When we arrived we noticed that most towels and bedsheets were stained, some of them heavily. When we informed Cosme about this he explained, that since there are thirty fincas to take care of, the cleaning staff is not able to make sure all the sheets and towels are stain free. He offered to have them bring new towels, which were also stained, but smelled fresh. After washing everything at 90 degrees, the stains did not fade. So they seem to be clean even if they are stained.
All in all, most surfaces would have needed a good wipe down and/or washing. Especially the bathrooms (toilets and showers) might need an update. One of the shower heads broke off but was switched out by Cosme immediately. Most of the drains and faucets didn’t work properly, so Cosme brought cleaner for that too. After a few days one of the A/C units broke, so Cosme speedily sent a technician. After that the A/C weirdly and suddenly sprayed pieces of ice, but continued working.
The kitchen was generally well equipped, while there could have been more bowls and cups. The dishwasher itself was really dirty and didn’t manage to clean the dishes properly. This could be easily fixed by cleaning the filter of the dishwasher. The outside Barbecue and dining area, as well as the garden and the pool were great! The location itself is very nice, you can get around by car very easily.
Summing up the finca really has great potential and could be really charming but it desperately needs some improvements and a good deep clean. Cosme speedily took care of everything he could, but some issues still remained (as we explained above). Nevertheless the pool and garden are amazing and very well kept so you could really enjoy your vacation outside.