My boyfriend and I have been staying in Bnbs throughout Europe for a few weeks This has been our least favorite AirBnB experience despite the fact that Mallorca was one of our places. We were disappointed with a a few things, but really did enjoy it overall. Negatives: (1) directions. We've been successfully using public transportation throughout our stay in Europe. Carla's listed directions for bus 3 and 20 from the airport with a transfer are great directions. DO THAT if you using public transport. However, she sent us a message telling us to get on Line 1 and walk to the apartment shortly before our arrival. This was a disaster. We wound up horribly lost as we would have had to walk on a highway with no sidewalks to get to the apartment. Sadly, our sim card wasn't working in our smart phone at the time, making it difficult to resolve the situation as we relying only on a print out of her directions. She definitely failed us. Locals were able to help us find the correct way. We took a taxi to the apartment. Definitely double check directions though. (2) hot water tank is good for 10-15 minutes only. We made it work. But my boyfriend was not happy the first day when his shower turned cold at the end. (3) Noise. Construction all day. Until midnight one evening. Very thin walls. We wanted at peaceful few days here. (4) the outside of building looks sketchy. The building next door is abandoned and covered in netting. The entry downstairs is in disrepair and poor condition. Our taxi driver started suggesting hotels because his wrote didn't want to leave us here. (5) check in. Obviously this was poor because of out tardiness in arrival. But Carla was rushed. Obviously she'd been waiting for us for a while. However most of th details she went over were difficult to remember/understand as we spoke English and minimal Spanish. A house manual would have really helpful. POSITIVES: (1) the view is amazing. We got over all of our frustration when when we saw it. (2) the apartment is immactualy clean and modern. Straight out of the Ikea catalogue. You would would have no idea from the outside that the apartment is there. (3) location. Great spot. Good restaurants and supermarket in walking distance. Overall a good stay. Carla is friendly. Apartment is a hidden gem with a few minor blemishes.