Positives:
The house and grounds are beautiful, the pool is great and the host is really quick at getting back to you.
Negatives:
- The house is overrun with cats, there were about 15 (including two litters of cats) possibly more. If you open the windows or doors the cats will be in the house, and the kittens are living on the patio outside the kitchen so you can’t sit out there and relax, they’re not wormed and flea treated so if you have young children or people who are allergic to cats it’s really not ideal.
- on our 2nd night we discovered bed bugs in one of the bedrooms. We reported it to the host who came in and changed the mattress and said they had cleaned the room and left some spray. Upon our return back we found more bed bugs behind the bedside tables and the wall art was infested with bed bugs, eggs and faeces. The spray which had been left was for mosquitoes.
We then reported the issue to Air Bnb who said we had to leave the property, we asked for another air bnb but they said they policy was that we couldn’t go to another property as we could spread the bed bugs! I then asked what our options were and we went over 12 hours without a reply. At 6.30pm they replied saying we had to leave the property and sent us a link to a hotel, which was adult only so not suitable. We were an hour away from the property with no internet and so by the time we managed to get back to the property, find a suitable hotel to move to and pack it was late. Really not ideal with two young children whose bedtime it was, and nowhere to go!
So really not a great experience from the property and really poor communication from air bnb!