In the beginning the communication with Cris was a bit difficult, she didn't answer to German messages. Later we found out that she doesn't know German and therefore didn't answer. The check-in with the key box worked without any problems. Cris explained a few things to us and that was it. The pool house was very clean and inviting. The location is perfect to reach hiking and shopping spots by car. The only thing we would have wished for would have been more cups, more dishtowels and basic spices. Otherwise everything was really very good and we will come again.