The apartment is very centrally located, within 2 min walk to Plaza Mayor and about 5 min walk to the shopping area. There are many pakis, stores and a Mercadona nearby. However, there were a few things that were a bit unpleasant during our stay. First, the apartment appeared to be much bigger in the pictures than in reality. Second, the amenities of the flat are not in great condition. The window handles fell off easily, the washing machine did not dry off laundry (we had to manually dry our clothes after two failed attempts) and the pillows in the bedrooms upstairs were way too soft to offer proper neck support. And third, the impression that the contact person Claudio gave us was a bit “unwelcoming”. We had some communication issues before and after our stay, for which he always mentioned that he would “get in contact with the platform”. Eventually we did not get to the stage where we needed arbitrary intervention of the platform, but at the end of the day it is the overall experience that matters. My friends and I had a nice time in Palma, but for the next trip we will not consider taking this apartment again.