Rita is such a wonderful, kind person. Her energy gave us a hand when we arrived, all tired. She shown us around the apartment, it's furnishings, you can use many things like shampoo, suncream, dry spices, all you like. It has something like HBO+ on the television even! The apartment also has an A/C and electric fan. The one above the king sized bed was sadly broken down, so we moved the one from the main room - not much of a problem. :)
She replies within 30 minutes most of the time, which is another big plus.
We found out about the cockroaches just minutes before our arrival from the most recent reviews and it shocked us. As we booked in the spring, I guess it was not that much of a problem. But now, it is. Rita is using some kind of bug spray I guess, so when you find some in the apartment (during 3 day stay, we found 12), they are already dead. Two of them were not, but dying, we had to kill those and it was not especially easy.
In the bedroom space, there are none, so you can sleep peacefully. Real problem is the bathroom (10/12). Also the other reviews say that and during our stay, it was truth aswell.
When we tried to discuss the matter, Rita told us that this is common problem in Palma (which we can confirm as you can sometime see them running across the side streets) and did as much as she could - and the bug spray kind of works, it just does not repell them, it only kills them. She immediately offered us to spray the spaces again.
The apartment is great, but the cockroaches made us not enjoy the stay as much as we would love.
I am really sorry to write all this as I feel like I could break feelings of such a great person. But I think it is fair to put this into the reviews as I am trying to be as objective as possible.
When we were leaving, Rita kindly apologised once more and wished us nice flight.
If you can handle the cockroaches, you will have a wonderful stay. On the other hand, you will not find many other apartments at such a good price.