Unfortunately our experience was not the best. We originally booked another house but however when we showed up there and checked the keybox we found the keybox empty. I immediately contacted “Fincas” and they told me that they not have been informed by the owner and that the house is already booked for this week. They offered us one other house (this one). However this house was further away from the coast and Palma which was not what we were looking for. I asked “Fincas” to send me one or two more houses. They said they can’t because everything is booked and they can not give a a house which has a higher price than the one that we originally booked. This part made us quite upset because it was clearly not our mistake and I think it would’ve been appropriate to give us another house even if it’s out of the price range. But instead they told us if we are not happy with the one that they offered I could contact Airbnb support. Well great!
So of course we decided to stay here. I even asked m if the house is even ready and cleaned they told me it is. When we got there the house was not really clean. We had the impression that it has not been rented for weeks and is already prepared for winter. Many cobwebs, dirty pool area and no wifi.
On the second day a gardener showed up to clean the pool. There were pomegranate trees around the pool and many pomegranates have already been falling down and created quite a mess. He did not really clean it he rather cut the trees and gathered the pomegranates on the floor.  Furthermore it took two days until we had wifi. I have been in contact with two different people but none of them was actually responsible for it. I got answers like “I can’t do anything else, I just follow orders”.
Also the electricity stopped when we had washer and dryer running at the same time.
Some dishes in the kitchen did not seem to be cleaned.
Also the parking situation is really tricky around the house. We had several neighbors knocking on our door complaining about parking.
Also you have to drive your garbage to a waste disposal site. In the info folder it said that we have to show the owners ID to enter. However it turned out that there was a card required to open the gate. Happily somebody helped us in and out. Also this facility is closed on Wednesday (which was the da my that we left) so we already had to gather all of our garbage on Tuesday.
I think the main issue was that we just have not been informed about things which made things for us unnecessarily complicated.