Rita was a fabulous host, right from the very begining of the booking process, she was quick in reply and booking. I asked Rita for a reccomendation for dinner for my husband's birthday which was while we were in Palma, she not only e-mailed me some reccomended restaurants, she even left some cakes on the door step on his birthday! We had good communication before we arrived and Rita was really helpful with directions, she even met us from the bus stop which is a mere few minutes from the apartment. The apartment itself is small but perfectly formed and full of character. Everything you need is provided, except for a kettle, not a problem if you're not a tea-obscessed Brit as there is a coffee percolator! The location of the apartment is fantastic, in the old, narrow streets of the old Jewish quarter. Everywhere was easy to walk to, including the bus station where you can get buses (and indeed trains) to everywhere around the island. A perfect spot, we definately would love to return to Palma so will also definately be returning to Rita's apartment. Thank you so much Rita for a lovely stay, you were very kind. Highly recommended!