Janet's home is located in a quiet neighborhood in Puerto Portals. It is a big house and worked out well for our large group. It was also within walking distance from a couple of great restaurants and the harbor. When we arrived we immediately noticed some plates were dirty, one of the doorknobs to the bedroom was broken and the dryer did not work. This was a little disappointing because as travelers across Spain, we needed a place to wash and dry our clothes. We also had issues with heating the home at night and the hot tub did not work. Janet and the maintenance team were very nice and helpful even given the language barrier. Another issue is that after our stay Janet attempted to charge us an additional $150 dollars for excessive cleaning(we didn't take the trash out as there were no clear instructions to), damaging the doorknob(which was already broken on arrival), and for missing cups and blankets which we had never seen. I enjoyed Janet's home and Mallorca in general but would probably opt for the comfort and guarantees of a hotel instead.