We (4 families) came across the fact that different item has been stolen during the check-out process because bags where unattended. We tried to resolve the incident with a proper explanation via email, and we had 3 email exchanges. But unfortunately after 4 days no answer was provided at all to our last reply and the landlord tried to put the situation in a wrong perspective. We are deeply disappointed what happened and have no trust anymore. We wanted to avoid this public feedback on this platform. Please be careful.