First of all, we were given two (2!!) towels when we arrived, which is just absurd in a place where there’s no air conditioning and the clothes and towels never dry. What’s even more funnier is that we were left with one freaking toilet paper roll. Glasses and kitchenware weren’t cleansed properly, some of them were just plain dirty. If you’re planning on moving your arms during your shower, just dont.
There were no proper blankets available, i was freezing most of the nights covering myself with some pieces of cloth.
Our host during the check-in wanted to leave as fast as possible and didn’t seem to care about our arrival at all. I later asked him about a car rental (they mentioned that they had a rental place) using whatsapp, he sent me an address and when i went there he was nowhere to be seen and no one knew him by name. I sent him a message asking where he is and i was left on read with no reply. Later that day i told him that we need more towels, he read the message and did not respond, again. Then i messaged Gerard about the towel and toilet paper issue, she promised me our host would bring them, but no he did not.
And then worst of the worst, the check-out was promised at 11 o’clock, but our host arrived 30minutes late and we had to freaking wait outside half an hour just to give him his keys back !
Communication was extremely difficult because of the language barrier, so making a complaint was not even possible.