Rafael is very friendly man. We had enjoy in Palma. It was one of the our best holiday. The apartment has all needs. But there is no kettle. But it is not a problem at all. Rafael said us about best beaches, best supermarkets and bars. Also Rafael sent full instruction to get to his apart. The location is very comfortable. It takes you 3 min to get to the sea, 10 min to the supermarket and a few minutes to the bars. I recomend the apartment for everyone!!