I rated this as a 4 out of 5 because of the location. The apartment is just a few minutes walk to the centre of the shopping district and a short walk to the harbour. The apartment has a few serious problems. Although it seems to have been recently renovated the very limited furniture in the living area is very poor. There is no comfortable place to sit. There is only a folded up double camp cot that is supposed to be a sofa. It is most uncomfortable but luckily there were a lot of pillows to help make it usable. It is odd that there is only a folded bed sofa to sit on when it is a two bedroom unit. There needs to be comfortable seating for 4 people.
When we arrived in Palma we phoned from the airport and then again when we were standing outside waiting to get in. It took at least 10 minutes for someone to arrive to let us in. Even though it was around 4PM the apartment was still being cleaned. We were given one set of keys (it should be two sets) and the lady left. We slept in the back bedroom and the bed was quite comfortable but there were many little problems. There are no bathmats or face clothes. There are almost no places to hang towels to dry in the bathroom. There are coat hooks in the hall outside the back bedroom that were just balancing of a screw and fell off if used. The beds were not made up and we had to sort through a confusing bunch of bedding to make the beds. There was very little water pressure in the front bathroom. The toaster was damaged and we blew a breaker when we tried to use it. I did phone Li and the toaster was replaced.
The biggest problem was that there were no instruction booklet. It is always a challenge using kitchen appliances that are completely different than ours at home. Without an instruction book they are difficult to use. Also, were there for 10 days and there were no instruction on where to get rid of our garbage.
With some comfortable seating and more attention to detail this could be a very nice place to stay .