I am really disappointed, maybe even disgusted. We had to have PCR tests for the kids as they haven't been vaccinated.These have to be completed no more than 72 hours before the flight. I did this, and unfortunately one of my children tested positive. Bearing in mind that I couldn't have canceled when I would have received a decent refund because of the 72 hour rule, I have received less than 1/3 of the payment I had to make. Also, why should I pay cleaning when we couldn't go? We were so disappointed not to go and on top of this we have an autistic child who completely doesn't understand. Very unsympathetic in these horrible times. Don't book unless you are all vaccinated. I thought I had sured us up to not lose money, but as rules keep changing, it is impossible.