We had a lovely stay as Mercedes and Xisco's guests! We felt welcome, answers to our messages were quick and friendly. On day of our arrival we were greeted and showed around personally by Xisco. We were very thankful to be able to check-in early after not much sleep due to an early flight! We loved the beautiful garden and pool, but due to some bad luck with the weather weren't able to enjoy them as much as we would have wanted. The surroundings were rural and the house private even though only a few kilometers away from the closest town. Only downside about the house was that it was impossible to call a taxi there without the ability to give directions in fluent spanish over the phone (taxi services could not find the address for some reason, no one spoke any english at the customer service, they hung up calls or stopped answering our numbers after a few wasted efforts...). Thankfully we got some help from Xisco who was kind enough to book us taxis and later airport transfer for our return home! We absolutely recommend getting a rental car upon arrival!! If you don't have a license/can't rent a car, this is not the house for you (nearest bus stop 30 mins walk). If you do rent a car you'll find it easy enough to get around: Arenal with beach and shops is only a few minutes away and it's very easy to reach the highway if you are driving to destinations farther away (and you should!). We loved our stay, were sad to leave and wish to return to the island again to see more of it's beauty! P. S. Loved the dogs, absolutely wanted to take them home with us!