Valentina is a royal hostess. She surpasses any expectations you could have for communication - providing suggestions for travel en route to Alcúdia, constantly staying in touch for a smooth arrival and check in, and then providing a thorough overview of her place, the neighbourhood, and worthy sites in the area based on your activity and food preferences. She is uber organized, ready to answer any questions and full of addictive energy. Her place is spacious and spotless and appointed with all the necessities for a lengthy stay. The beds and linens are comfortable, multiple bathrooms handy if staying as a group or family and the air conditioning a blessing during the heat waves. The outdoor seating area is super welcoming and so cozy for casual visiting and a glass of wine. The added touches of beach towels, picnic basket etc are wonderful for an active family. Valentina has mastered true customer service. We wish her continued success sharing her home and community.