My husband and I recently and unfortunately stayed at Carlos’s Sant Miquel Albufera, 23, Palma de Mallorca. Out of a number of Airbnb stays in different locations, this one by Carlos was the Dirtiest and Moldiest Airbnb we’ve ever stayed in. My husband has generally been the one to book and therefore is the one to review - those reviews have typically been very positive. For this reservation, I found over 200 great reviews about Carlos’s multiple places, so we decided that I would book with him. His info on Airbnb only mentions Carlos. Prior to our arrival, I get a message on WhatsApp asking for our transportation info from a person named Noemi. After I messaged Carlos on Airbnb, she messaged me back on Airbnb so at least at that point I knew she was someone in connection with Carlos. She was nice in person and thankfully informed us to not drink the tap water. It was just strange because her name was not on the Airbnb info and we thought we’d be working with Carlos. Then we were given a third person’s, Naike’s, info on WhatsApp in case we needed anything because Noemi and Carlos would be off the island during our visit. I think they need to update their info on Airbnb so it is very clear that it’s not just Carlos and so when people who’ve booked with Carlos get random messages from Noemi or Naike, they know those people are legit. The apartment at first glance appeared okay. It was small, had a bed, had air conditioning. Decorations in the apartment were fine though they were simple IKEA items that we can find anywhere. In other Airbnb places we’ve stayed, they’ve been decorated with items from that location which makes it more enjoyable for us (such as the apartment we stayed in while visiting Valencia-it was amazing, super comfortable, and Clean!). We want to experience some of that culture. So after Noemi left we relaxed a little, took off our shoes, and looked around the apartment some more. Immediately we notice our feet collected dirt and crumbs from simply walking around the apartment. We saw trash on the floor: food crumbs, long hair, several little plastic tags that previous guests had ripped off of their new clothing, and used tissue. Next we noticed the bed. It was made with decorative pillows and the bathroom towels were rolled up on it. The towels had several stains. The decorative pillows had brown smears, long hair, and worst of all many white crusty stains. We were appalled that these pillows would be put on supposedly clean sheets which also had a stain. The bathroom was hideous. The sliding door didn’t close all the way and when you had it “closed” you could see several different length hairs stuck to the wall as well as big brown smear. The wall on which the sink was attached had a bunch of splotches of dried toothpaste, unidentifiable brown spots, and black...