We were at this location at 12pm with 2 years old baby. This was the moment I’ve started calling and texting the Host. She didn’t answer for hours and with every hour we were more worried. We wrote to Airbnb to help us, and we called our not very close friend, who is living in Mallorca to help us (he was also calling the Host from the Spanish number). Then Ingrid wrote us back at 6pm. She was not in Mallorca, her friend should let us in, but she never contact us. Finally at 7/8pm she let us in, but she said that the apartment is not cleaned, then she started to clean when we were unpacking. The Hosts English was not good enough to speak with me, so she was speaking with our friend in Spanish. From this moment she wasn’t writing to me anything. This first day was full of stress.
Apartment was big, cosy and finally clean. Really nice place to stay. Only inconvenience was that every time we wanted to use kettle or oven, electricity went off… and there was only cold water in the kitchen