Ana was absolutely lovely and the place was very stylish. Our only wish was that it was a bit warmer in the apartment or we had more space heaters available. The location was within walking distance to most destinations, within about 15-20 mins. Ana was quick to respond to us when we had difficulty using the induction oven. She personally came over to help us start the stove top! I think it would be helpful to have a welcome booklet of information about the place and recommendations for exploring Palma. Overall, we loved our stay here and thought our hosts superb!!