1. The location was perfect if you are looking to be in downtown Palma
2. The room was great
3. Check in and check out were extremely simple.
Make sure you have phone data to get to the stay, it is nestled deep into Palma. Originally the AC wasn't working when we got there but within a few hours it was up and running again and they put a fan in our room just in case. Communication was great to resolve the AC issue.
Don't plan on a great view out of your room. Also horses come by the room frequently because there's a historic site on the same street.