My family spent 1,5 months in Maria’s appartments in June-August 2019. It’s was most terrible experience in my and my family Airbnb life. I just should to warn in advance everyone else that no one should contact or deal with these people!
First of all, The apartment is terribly-terribly noisy and unsuitable for sleeping -especially with kids! It’s just under the 24 hours bar-caffe where people drinking and laughing by 5 am!!
There is NO air conditioner in the bedrooms (!) and by noise you can’t open the windows and the sleeping absolutely not possible!
Next one there is no elevator and if you are with a stroller every day it turns into the hell!
The appartments terribly old and needs to be renovated in most using stuff, needs adequate repair:
The sink in the kitchen was clogged (HOW do you rent an apartment in this condition??) and at the request to Maria to solve the problem, she replied that it was always like that and nothing to do.🤷‍♀️we had to complain to airbnb to solve the problem. The kitchen utensils are terribly old and seems to be assembled in different caffes-with the names of institutions on cups. terrible spoons and forks. there isn’t the most necessary, we had to ask twice to bring us dishes to cook elementarily. Maria did not respond to our requests and had to complain to the airbnb. pots and pans, it’s just time to throw it away and buy fresh, on such a simple cooking. the handles are loose and all pans are scratched and old.
Was broken coffee maker in there-we asked Maria to fix or replaced and she doesn’t respond we complaint to the airbnb again. There were no just simple things like cheese raiser or cutting board or bowls) to cook and feed kids. Also, The bedding is old and torn.
Old RUSTY washing machine was broken during washing — our children's things were stuck for 3 days ! After intervention to the Airbnb again( again and again) machine we were replaced and our children’s things were removed from the old one.
Maria always came with her mother. They both very rude and unfriendly! They do not speak English and they do not look neat and looks inadequate.
When we arrived to the apartment there was a mess and old grossery . the bathroom is leaking and impossible to use.
after the inability to have a dialogue with Maria, the Airbnb helped us to resolve issues and we were reimbursed part of the money.
And on top of everything Maria doesn’t show up for closing apartments, we waited for 2 hours and just Left the keys on the table. And.. a few days later, we got absolutely false message from Maria that we damaged her apartment by writing fictitious facts!! and a request to refund them 500 euros! Of course, the truth was certainly on our side and no one paid them anything. it was terrible to deal with such lying people on your vacation! they are just scammers and trying to make more money! They just tried to return part of their fine!! Thanks Airbnb for helping us to fix problems.