Mercedes met us outside the apartment and welcomed us in before giving us tips on what to do and where to go. The flat is in a very central location entered from a street buzzing with shops and cafes. The apartment was spotless and perfect for 3 of us on a 4 night stay. The beds were very comfortable, the shower is very good and the living area has a modern kitchen with basic crockery and utensils for cooking at home. We ate in one night. For being so central there is very little outside noise although there is occasional noise from neighbours talking, walking etc as soundproofing is not great. I would recommend Mercedes flat to anyone, especially a couple, if you are wanting a break away in Palma for shopping, sightseeing and trips to the beach. The location and cleanliness were top of the list for us!