Antonio was extremely kind and quick to respond to all of our questions. His mother lives next door and was also really kind and patient with us as we had many questions. When we discovered that the Moka Pot didn't work they explained they had just put in a new induction cooktop and within a half an hour brought over a new coffee pot that worked on that kind of stove despite there being other types of devices for making coffee. SO NICE! The pool is a delight and the view is great. It's a really homie feeling house that we would totally stay in again.