It all bode well, Juan's communications were good and despite it being late and dark we found the location without difficulty. It took some time to enter as the key(s) didn't work very well, it felt like jeopardy every time we tried to enter!
The apartment was very cold, the heating off and the interior temperature less than 5c, there was no toilet paper, no waste bins, no drinking water, no soap, in fact nothing to welcome us to our stay except a dirty apartment. It felt like it was furnished 40 years ago and not touched since, the bath was stained, one of the shower screens wasn't even attached, the cooker knobs broken and dirty, the stove lighter didn't work, the kitchen surfaces ingrained with stains Juan came out late at night to help us with the internet and the boiler and arranged for cleaning the following day. We contacted the agents Novasol, they asked for email which we sent but received no response. Great location but very, very disappointing, shouldn't be let in this stat