John's communication was excellent and he was very informative in regards to transport. The apartment was in a fantastic location to explore Pollensa, so close to the beach which was perfect with our 2 young children. They also really enjoyed the pool at the apartment for a quick afternoon swim. The apartment was clean, modern and well equipped to cook and keep things clean. The washing machine was very useful as were the English TV channels. Our 1 year old slept well in the travel cot and the high chair was useful. We were grateful to have loan of the buckets and spades. We thoroughly enjoyed our stay.