Our stay in this apartment was lovely. It is a great location, perfect for exploring Palma. We made use of the luggage lockers provided to store our case on our last day. We had to message three times before the security codes were sent to us, but once we had them, accessing the apartment was easy. We didn’t stay in the apartment that was shown in the listing photos and didn’t realise it was an apartment block, with several apartments and we would be put in any of the same standard. We thought we would be in an upper floor, but we’re actually on the ground floor next to the main front door. The apartment was clean, the kitchen small, but we made use of the fridge.