We stayed at Rafael's for a week as a family with one 4-year-old kid.
Rafael's apartment is bright and clean. The view from the balcony is fantastic! You literally live just two minutes walk from the beach. The beach is great for the family with small kids as the water is shallow for about 50 meters. There are many small shops and supermarkets around for essentials and food. Restaurants are also 5-7 munites walk.
The bedrooms' windows however face the road, and you can hear roadway noise in the evenings. We were not expecting that to be so loud.
The apartment itself was very clean, but there were few things that we would have liked to be a bit different, considering Rafael was listed as Superhost.
We were given one large towel per person, and two small towels to share between the three of us, which we found was not enough. There were no extra garbage bags and we ran out of toilet paper on the second day. We didn't find soap in the bathrooms either. These all are very small things that we fixed quickly by going to the nearest shop, but they make an impact when you go on long-deserved holidays for just one week, especially when you also need to do it with your little kid.
We were exhausted on the day of arrival. Our day started very early in the morning and we spend quite some time getting the car and driving from Palma, getting lost a couple of times on the way. We felt Rafael was being quite impatient for us to be there on time and was not very happy when we arrived an hour later than we anticipated. He, however, kindly waited for us and explained everything in the flat, and pointed to a supermarket, the pharmacy, and the harbor.
Rafael mentioned several times that it is good to use energy responsibly, pointing to the AC. I get it and I agree with it, but when it's 31C outside and you pay a good price for the place, it feels a bit pushy coming from the Host.
The flat description mentions free parking on the premises, but this was not an option in reality. We, however, always managed to find a free parking space across the road with 3-4 min walk from the house.
Overall, the stay (both apartment and communication with Rafael) was OK, but not what you would have expected from a Superhost. I traveled a lot in the pre-pandemic world and almost always use Airbnb instead of a hotel. I am also a Host on Airbnb and can say from both of these perspectives that the little things I described above make a lot of difference if done right.