Hello
I and my wife were very disappointed with our stay in your apartment. We have been to many parts of the world and never had such hard beds, we had to go and find a duvet from the store room, and put under the blanket, to lay on.
The blankets were inferior.
The bathroom was not as described, “recently renovated” it was not. The dirt and mould around the bath was disgusting!
My wife finds it difficult to stand for long periods of time, and like the use of a bath, we asked if you could mend the bath tap twice, and twice we were told it was being mended !
I run my own business and I can see what you are doing. You are not spending to have repairs done. You are taking people’s money without any thought for them.
We met a couple from Australia who had been over the world with Airbnb and they said it was the worst place they had ever stayed in !
I am sending this to Airbnb as you are swindling your clients.