We had a great stay here. Photos are very accurate. The owners live next door and were very kind checking in on us and bringing us oranges and pastries, but they weren't obtrusive. the location is great a few minutes' walk from the main square. We used this as a base to spend the week walking around Mallorca. A car is useful to allow you to explore. Note the streets in Pollenca are very narrow so would recommend you get a small car. Overall I would really recommend this property.