After a communication issue, we arrived at 1 am on Thursday morning without a key in the code box. Reaching out to Laura she made everything possible to get us the key as soon as possible. Even her mum came over to change our bed sheets. They even offered us to refund one night due to the trouble, which we kindly refused.
The rest of the trip was an absolut joy and the appartement was very nice. Comfortable beds, well working ACs and a city plan from Laura where to get the best breakfast (the chocolate bread was amazing), the supermarket and even free parking.
The only problem was that it was quite a walking distance to the balneario 6 other than that we enjoyed it here very much and can recomment this appartement.