Unfortunately we had a number of issues with the accommodation/services/facilities not being as described. Local management completely unhelpful and unwilling to accept any responsibility. Dispute settled by Air B&B.
Advertised as being 4 bedrooms, waterfront, and having a bathtub and gym. We arrived to find there were only 3 bedrooms, no gym and located around 2.5km from the closest waterfront (on a scruffy back road just off the main road into Porto Cristo). Signs in each bathroom asking us to leave our towels on the floor if we wanted them to be replaced, yet we received no housekeeping visits for the entire week. We had to purchase our own cleaning supplies (cloths, dustpan and brush, bin bags etc) and dispose of our own rubbish. There is also only one washing machine between 9 apartments and no drier or clothes line (which meant we had hang wet clothes on our balcony to dry them).
The worst thing was Natalia’s unsubstantiated allegations after we left that we had caused damage to the apartment, and also attempting to charge us for breakfast (which we were previously told was free) to try and avoid issuing the partial refund imposed upon her by Air B&B. Air B&B stepped in again and we had also taken a video of the whole apartment as we left so were able to prove we left it in perfect condition and her claims were false. A greedy and underhand trick.
Thank you again to Air B&B for your excellent customer service and assistance during and after our trip.