Everything was wonderful. The apartment was a great fit for our family of 4 with two kids (9 & 11). It all starts with Fiona & Fernando who were super hosts from the start. Great communication right after booking all the way through our stay. They greeted me upon arrival and the place was clean and seemed recently renovated. Had everything we needed in the kitchen. TV with all the apps although nowadays we all pretty much just used the wifi. Location was ideal for Palma - Bar Espana is a nice tapas place on the ground floor under the apartment with friendly staff. Walked to everything in Palma. Fiona had recs for places to eat. The place felt comfortable and we settled in feeling sad to finally leave. If you have trouble with stairs, it is on the 3rd floor and you have to take stairs up and down. But that gives a great view out the balcony and our kids have a flat rancher at home so also loved running up the stairs! lol Best summary is we'd love to come again.