Great location, there's a supermarket and a fresh food market round the corner. The flat has everything you need, furniture and appliances, and the floors are spectacular. Very clean and bright, clean linen and comfy mattress. The windows are traditional wood and glass (no double glaze) so wearing earplugs for sleeping might be needed.
We had to wait a few hours to get in the flat 'cause they forgot we were coming (we're all human) but to compensate, they allowed us to stay an extra couple hours on the day we checked out.
We didn't get to meet Kristin but her assistant, Marion, was really nice and helpful.
We felt very comfortable in this flat and would use it again if back in Mallorca.