Claudio is the perfect host and the apartment located in the City center was perfect for wandering. Communication was good, the beds were comfortable and I am picky. The shower pressure and amount of hot water was very good. There was everything we needed in the apartment including spices for cooking although we didn’t. We frequented Fika Farina daily for their baking, which is just down the street. It was cooler in Palma during our stay and for the first day the heat wasn’t working on the main floor but it was in the upstairs bedrooms. Claudio immediately called a technician to come and had someone bring two space heaters to make us comfortable which was very much appreciated. One can always encounter issues but it’s how owners deal with them than can make or break a vacation. Claudio was the perfect host. For those with mobility issues not the two flights of stairs to the apartment and the winding staircase from the main floor to the bedrooms and an additional level up to the terrace. It’s a bit slippery with socks so just be aware. I would absolutely return. Gracias Claudio!!