A lovely apartment in the heart of old town Palma! Everything was as pictured, clean, and welcoming. The bedroom provided a quiet respite from the evening liveliness and the location was perfect for exploring all parts of the city. I had a small issue initially getting in to the apartment using the keyless entry, but Claudio was extremely responsive and ensured that everything went smoothly. It always takes a day or two to acclimate to new surroundings, but by the end of our 5-day stay, we felt like going to the apartment was like going home.