Frank and his co-host were incredibly helpful and welcoming, they communicated with me great and were also very understanding. As for the apartment, it didn’t take long for it to feel like home as it’s extremely cosy and organised. The location is amazing, at the heart of Palma, only a 10 minute walk from the centre/docks. Countless cafes scattered around, including a nice restaurant just outside the apartment. I’d definitely recommend this place, and I’ll most certainly be back.