Ignacio is genuinely a superhost. He is a very proactive communicator and very hands-on at the time of solving problems.
Despite our praise for the host though, the house we rented turned into a nightmare dressed as a dream. Unfortunately for us, who travelled with two young kids and three grandparents, this house did not offer the leisurely rest we were looking for. The absence of air conditioning in the whole house combined with huge windows that face the SW and have no sun protection meant that we were essentially staying in a hot box. In the afternoon, the house becomes unbearably hot and only the swimming pool offers some refreshment. There is some “air conditioning” in the bedrooms. However, air conditioning is a bit of a misnomer, as you can’t actually set it to the temperature you’d like and it doesn’t cool down very much; for the first two days, we couldn’t get the temperature to go below 27C in some rooms. At night, the temperature in some were still above 28C. Technicians passed by daily to check the air conditioning, hereby disrupting our stay. To make matters worse, a new construction has started 100-200m away from the house the week of our stay. We were woken up by the jackhammering every day - not only by the noise but also the vibrations. All in all, we cannot recommend this house in its current state, which is unfortunate as it has a lot of potential.