Welcoming was nice. I believe the place reflects the description. I really appreciated the LOCATION (in central Palma, into the the historic center, and few steps from the ocean, walking distances from food and seafood markets, main bus stops,etc), the BALCONY (nice breakfasts and dinners outdoor, view of the Cathedral and of the pedestrian street, etc), the access to the ROOF/terrace at the top (enchanting view of Palma, ocean and surrounding), the KITCHEN, well equipped (enjoyed shopping, cooking and meals on the balcony), etc. I believe from here you can experience "the hearth of Palma" and also having a base for visiting the island.