Birthe wasn't there for our trip, we were looked after by her housekeeper Angelaon who was absolutely fantastic. Angelaon came to meet and greet us at the top of the road and escort us to the apartment which was above and beyond.
Although Angelaon doesn't speak English we were able to communicate fine using WhatsApp and very quick responses. Very hospitable and helpful.
Lovely apartment with good amount of space, comfortable beds (including the pull out sofa bed) - there was 5 of us in total including a child.
We went in February and so gets chilly during the evenings but we were given oil heaters in each room which helped.
The outdoor space of the apartment is fantastic. We took the opportunity to eat outdoors and to explore in the garden. Even though the temperature of the pool was cold Angelaon had cleaned it so we could take a swim if we were brave enough - I wouldn't advise this though in the winter months as the pool isn't heated.
We were given a bottle of wine and water on arrival which was a nice touch. Tea, (no coffee), green tea, sugar and basic spices on hand in the kitchen. Hairdryer, iron, fans, heaters and plenty of towels all available for use as well as books and a few board games available in English. We were also given a local guide book to help with what was available in the area. The checkout time was also relaxed which was fab as we had an evening flight.
There is a beach about 7 mins walk called, Platja De S'oratori and several local restaurants, a pharmacy, doctors, supermarket all on the high street. The 104 bus stop is outside the supermarket and takes about 30mins to get into Palma and costs €2.15 for a single journey. There is also a Lidl about 5 mins in a taxi (Taxi was about 6/7 euros), I'd suggest going to the Lidl as the prices were cheaper and more variety. When you come into Palma airport, catch the No.1 bus into Palma bus station (€5) and then catch the 104 to the apartment getting off at Portal Nous.
Only real negative was the hot water ran cooler towards the last 2 using the showers, however there was 5 of us using this so to be expected as the tank would run out of hot water. Electricity went off due to a circuit blowing however was switched back on within 5 mins.
Overall very nice experience and apartment and would happily return.