Bartolome was a wonderful host. This was the first time I used airbnb and he made the whole experience very easy. We communicated via the airbnb site and whatsapp and he always responded quickly. He met us at the apartment shortly after our arrival in Palma and gave us keys and a quick overview of the apartment, wifi, location, etc. Everything was clean and the apartment was even better than I expected. Especially the location. I would definitely recommend Bartolome's apartment to anyone looking to stay in Palma.