Our stay here was great. What surprised me, because it wasn't clear in the description, that this is a suite in Sun Beach Hotel more than an actual apartment. Not that it is bad, we found it to be nice, so the 4 out of 5 stars for accuracy in the description and is not a reflection on the quality of the stay. Jaime's communication with us was excellent, and he even offered to find storage space for our extra stuff, as we were there waiting for our lease to start. Parking was reserved as promised (though the ramp down to the parking spaces was, well... not too uncommon for Mallorca, just go slow). The accommodation was clean. Really clean. Much cleaner than a lot of Airbnb's we have used and the same goes for a lot of the hotels we have stayed in. The view was awesome and the location in Santa Ponza is central. If our stay there would have been for pleasure rather than a roof over our heads at night after dealing with Spanish bureaucracy in Palma all day, we would have had a blast there. Definitely recommending it to our friends coming to Mallorca for vacation. Check in and check out we're a breeze, as it should be with dedicated staff to take care of it. They even accommodated and early check in. Did I mention this place was really clean?