Cati Ana's communication was perfect. Any questions were responded to almost straight away. The arrival was easy. She had booked a taxi for us and left the key in a safe at the door. After a long day travelling it was lovely to find refreshments waiting for us in the kitchen. We were greeted by Cati Ana after a couple of days - she met us at the door to make sure everything was well. Later in the stay she left us a duvet incase we were cold at night. She explained the electricity payment very clearly before we booked the apartment and our usage was comfortably within her estimation for the time of year.
The apartment was beautifully clean (we have stayed in places where the floor was REALLY dirty so this was heaven for us!).
We had a 3 year old with us and a crib and baby chair was made available to us. There is a second bedroom with beds which we chose to make use of for our little one.
We were delighted we chose this apartment!