We were a family of 4 (with a 3.5 year old and 18 month old) who stayed in May 2022. Communication was good via WhatsApp and we used the key box to get access to the property. Everything was clean and well presented, with good facilities. It was useful to have a bathtub for the kids and separate shower split across two bathrooms. Plus we had a large travel cot for our 18 month old. It's a spacious apartment and the host had left the basics (washing up liquid, sponge, towels etc) as well a small welcome pack. There's parking outside the apartment but this fills up during the week. Close to supermarkets, restaurants and the beach which is very useful. Overall a very comfortable stay in Port de Pollenca.