Maria was very caring, although we only met her in the very end in person, it is always possible to call or text her, you get immediate reaction. Her friend Eva was there instead, also super helpful. We (4 girlfriends around 30) had to change the appartment due to an overbooking but still had a wonderful time in the new appartment without a kitchen (same building). The common kitchen was perfectly fine since we used it basically on our own then. On top for this inconvenience Maria organized a wonderful sundown boat trip in Palma which was amazing! We would definitely come back to her place in Alaró. (We loved Alaró:) )