This is a lovely, well maintained and well furnished apartment in a great location. It's perfect for two, I wouldn't recommend it for 4. It was spotlessly clean and unlike other reviews there was no odd/bad smell. There are 38 steps from the ground floor to this second floor apartment. It's located in the centre of the old town of a capital city surrounded by bars, restaurants, shops etc, so yes, there is noise at night/early morning as rubbish is collected and streets are cleaned. There is also noise from neighbours who live in the building as they get ready for work/school etc. but nothing more than you'd expect.
There was cleaning equipment e.g. washing up liquid and cloth/sponge and rubbish bags. I don't remember seeing any detergent for the washing machine. There was hand gel, shower gel and shampoo in the bathroom (no conditioner). In the kitchen there was tea and coffee, olive oil, salt/pepper and balsamic vinegar. There was also many bags of rice! The oven, hob and washing machine all worked well and there were plenty of cooking pots, pans and instruments. There was foil and cling film in the drawer. The TV was modern and we were able to bluetooth YouTube to watch english speaking programmes. Things that niggled us were that there was only one mug and one beer glass (although there were small cups and juice glasses). There were no wine glasses and almost all the crockery was chipped. There was one tea towel for the week and one hand and bath towel each for the week, so bring laundry detergent. The kettle shed bits of the lining each time we boiled it, so ended up boiling water in a saucepan. The pillows (one each) were flat as pancakes. The aircon worked well but took some effort to operate as the batteries in the control unit needed replacing and there were no spares.
We were there Christmas day and many locals bars, restaurants and shops were open, including the local bakery across from the Town Hall. We recommend Cafe Plaza in the square of St Eulalia church and Bar Espana, top of carre Colom, turn left (opposite Bennetton) and left again. We've been to Majorca many times before but this was our first time staying in Palma - it's well worth it. We'll be back and would consider Mercede's place first if these niggles are addressed.