It is difficult to explain in words the terrible experience that took place with Stefan. I went on holiday to Mallorca for a week with my boyfriend and Stefan's apartment seemed the most suitable. The fact of being central, the fact that the apartment from the start seems to have everything we would need and even the fact that we have a balcony to rest and soak up some sun.
Since my flight arrived at night, at 10.30 pm, I was careful to choose an apartment where I had no problems with late check-in. So, I sent a msg to Stefan before booking to ask if it would be a problem for us to arrive at 00:00, as it would be a little late. The answer, I quote: "Muy buenas! I'm waiting, no matter what time." Which means: "Hola. I'll be waiting, no matter what time."
We arrived at the airport and it took some time, something we had already foreseen, between waiting for our bags, picking up the car we rented and leaving the airport, so we would only arrive at the destination around 00:30. I put the address that appeared in the ad on google maps and we went to a path. Of course, I sent a message indicating that we wouldn't arrive until 00:30, to which you'll get the answer "no problem" from Stefan's side. When we arrived at the "supposed" destination, we spent some time looking for parking, something that was impossible to find. We managed to arrange a parking place about 20 minutes away on foot from the destination. I explained the situation by message to Stefan and, since it was the only chance, there we took our bags and went on foot to the destination. However, with these delays, it was almost 1:00 in the morning. I get several ironic messages from Stefan asking "Are they parking in Palma de Mallorca after all?", "But what? Are they still parking?". I sent a message saying that I was already at the location when I realize that the location is not the same as the photos. The ad address was wrong. I get a call from Stefan's whatsapp screaming, saying I was fed up with waiting and that we were making fun of him. He dropped the call out of the blue and we were scared, thinking we probably wouldn't find the right location and wouldn't have a place to spend the night. After the call, he sent us a message saying he was going to sleep, and after a few minutes he sent the correct location and to our surprise, the apartment was still about 15 minutes away. There we went, with our bags, on foot. When we arrived at the address, we found a very grumpy Stefan, arguing and yelling at us saying that he had sent the correct address and that we were making fun of him saying we were close when there was a long time to go. We tried to explain, in vain, that the airbnb address was wrong. He didn't listen to us, insisted that he had sent the correct address.
In the middle of this, he took us to a ground-floor apartment and rudely explained how the house worked. Quickly, he left. We stayed in the apartment, clearly confused by the situation and wanting to leave, as we were very unwelcome. The surprise is even greater when we realize that the apartment was not the one in the advertisement. And even more: it was dirty, with food scraps in the microwave, toenails cut on the floor, the floor all covered in dust, the chairs with dust and grease. The shower was clogged. Anyway, terrible! Since it was too late, we called airbnb to try to resolve the situation and leave the apartment as we were not feeling well. They were very understanding of our situation as we showed the ad vs. photos. photos of the real apartment vs. screenshots of whatsapp conversations with Stefan. In the end, we made it out of the apartment. I strongly advise you to avoid this host. We've had a hard time and I don't wish this on anyone.