My experience was very good, I would recommend this apartment to anyone. The location is perfect: central, easy to reach from the airport, quiet and conveniently situated wrt to Palma historical centre and all attractions.
The room I stayed in was a bit smaller then the one in the picture because that particular one was already rented. However, my room was very nice and clean and definitely had a warm, cozy and welcoming feeling. It included a full size mirror, an armoire, night stand and a pretty awesome desk. Giorgio was great. I was in town for a series of job interviews and conference talks and I unfortunately completely lost my voice half way through my stay, which made it a bit harder for me to interact with anybody, and could have potentially made my trip a disaster. In that context, Giorgio was very kind and caring, he offered his help, he kept checking in on my health and even got me some great herbal teas and concoctions which maybe didn't get my voice back but definitely helped my spirit. All in all, this is not your usual AirBnB experience. If you are looking for a super silent place to stay without human interactions, perhaps you should consider an hotel, but otherwise I would say you cannot go wrong with this one! Highly recommended!