Excellent Apartment! Four of us stayed here the week of Christmas. Pep was very prompt on all communications before we arrived. He met us at the apartment and showed us how everything worked and provided us with a Christmas gift of a few bottles of wine. He also went with me to bring the car to the house garage since the one way streets were very confusing. Pep was great and was always available throughout our stay for any questions or issues.
The apartment is nice and modern with main living space on the first floor, two bedrooms (one double and one single) and 3/4 bath on the second, and master bedroom on the third. The master balcony is a great place to soak up afternoon sun with a glass of wine. There are great views of the surrounding town from most of the windows and we had some beautiful sunrises and sunsets. The garage is large and has lots of room for bikes--they have bike tools there too. As other have said, getting to the garage and parking with a big car can be tricky. After the initial park in the garage, we opted to just park at the free parking near the bus station. It is only a five minute walk back to the apartment and significantly reduced my stress level. *Note: There are lots of stairs in this apartment as it is spread over four floors.
The location is perfect for exploring the town by foot. 2 minutes to the Calvari Steps, and 3 minutes to the main square. There is a small grocery store at the bottom of the Steps that has almost everything you need. We did most of our shopping here because it was so close. If you are vegetarian, the Agromart in the new part of town has lots of tofu based "meat". They also have things like quinoa and beans. If you are gluten free, the Eroski will have bread, but there is a little shop on Carrer de Tito Cittadini, I think the same block as the hardware store, that has a small but good gluten free section--Pizza crusts, more bread, cookies and crackers, etc. Because it was Christmas, a lot of the restaurants are closed. We at twice at UPlaca, one of the times being their Christmas Eve dinner and it was excellent.
I rented a road bike in the Port. Pep gave me the name of a few places before we arrived but we happened upon the Pinarello shop while parking. They were great and the bike was really nice. One tip though, if you come over Christmas, make sure you make arrangements for bike rental in advance. Most of the shops, if they are open, will close the week before Christmas and sometimes don't open again until Feb. Usually you can make arrangements for pick up or drop off during those times.
Overall, this was a great place to stay. This was our first time to Pollenca, but we will be back and won't hesitate to stay at one of Pep's places.