Communication with the host was excellent both before and during our stay. It is a lovely spacious villa in a very handy location for the old town in Alcudia. The hosts were incredibly generous allowing us to stay on for a later check out the day we left. We were incredibly unlucky with the weather, it was colder than Scotland! I imagine the villa would be perfect in the warm weather. We found it to be very cold on arrival, understandable no central heating and the A/C unit didn't really heat up the house at all. The pool is unheated so although we braved it for ten minutes it was more an ice bath. Unfortunately the hot tub was broken so we couldn't use that to warm up. It would have helped to have a few warmer blankets. Other than that, a few extra pillows in the bedroom and possibly replace the mugs that are all chipped and stained. It wouldn't take much to really take much to make the villa perfect.