We, family of 6 with 3 kids, spent a lovely vacation for 9 days in July 2015. It was a spacious house with a nice garden. All equipment was there. The owner came and gave us an instruction of the house and gave us 2 pairs of keys. He left refreshments in the fridge for us, beer, coke and fruits. We didn't see the hostess, but she helped us when needed by phone and e-mail. In other words everything went smoothly without delays and problems. We have only one comment concerning the electricity. It was not possible to use both aircons at the same time. The fuse went off. It was by the way enough using one aircon to keep it cool at 1. floor where the sleepingrooms are. It is a little bit too far from Port de Alcudia to walk back and forth several times a day, but all facilities you need are in close range. This was our 4. stay in Alcudia, in other words we like the place a lot.