This place has potential as it is a beautiful home with a lovely outside area in a great location but when considering all the issues we experienced it’s not worth the price or hassle.
The house did not feel very clean, the floors had definitely not been cleaned or mopped before our arrival. There were huge cockroaches inside the house. We had problems with the electricity throughout our entire stay. The fuse trips literally every couple minutes. You can’t use the jacuzzi without the fuse tripping so don’t expect to be able to sit back and relax. The internet almost never works and if it does it’s only in the living room.
Because of the fuse issues, the refrigerator turns off so if you’re not home to spot it, then all your food will spoil. The listing states they provide essentials like toilet paper and soap but that’s not true, according to the operations manager you buy it yourself.
Because of the fuse issues, often some of the outlets don’t work so depending on which room you’re in, you may wake up to a dead phone after thinking it’s been charging all night. There is a filter machine for the tap water but because of the electricity issues, the filter turns off regularly and the water doesn’t taste good. A lot of the things mentioned in the listing that should be provided are not - iron, soap, oil are just a few examples.
While the people working at this agency are very nice and friendly and attempted to fix things whenever we raised concern, they were not apologetic at all until the final night when the entire house lost power around 23:00. We travel to Mallorca every year and have never experienced so many issues with accommodations. There are definitely better properties and/or rental agencies in Mallorca to go with (from personal experience). Save yourself the hassle and book elsewhere! Especially if you’re looking for a relaxing vacation. This villa is anything but a calming experience.