Fanny was willing to wait for us even when our plane flight got delayed by two hours! We got to the house at around 2:30 am and she had the whole place prepared and cleaned. All of the amenities were included, including towels, hair dryer, shampoo, conditioner, and body wash!
Fanny was always willing to help and was very responsive.
The silverware, plates, and stoveware was very clean to use as well, and we enjoyed cooking our meals at home.
The only thing I wish we were warned about were the erratic times of the bus. It is very close, but the bus was late many times (by ~30 minutes) and even if we wanted to go to other places in Majorca, the bus always took us to Palma first.