A house with good and bad things, and one life-dangerous thing for kids. The size of the house is really good. We were there with 7 persons but i think with 10 persons the equipment is too little. When we arrived the house was not cleaned well, there were fingernails in the badrum, hairs in the shower and the whole floor was sandy. !!!The houses fusebox is installed on a wall very low so small kids could reach it, which is sick but crazyer is without any lock so that kids could open it. Inside the fuse box were some parts missing so that there were open cables reachable for kidshands- really crazy!!!
Good things: the pool is very big. much space in and outside the house. Good mattresses in the beds. The beds and towls are changed once a week. Really nice outside area. There was a baby chair and a washing mashine (in describtion is no washing machine and the support also said there is no). AC in every room. Its very central many restaurants, shops and activities near, and the beach was ca 10 minutes walk away. 3 goodsize bathrooms. The coffemachine was missing parts but they came directly with a new machine when i meansioned this. The support answered often quick.
Bad things: the poolwater is cold - no poolheating. AC´s did only work for like 2 hours a day- support ignored question about it! In the garage/floordrain outside was water standing and there were a hell of moskitos br eadingso we could not enjoy evening in the outside are. We went to the beach instead - the customer support just answered "its because of rain" instead of sending someone to fix the drain and ... it didnt rain. The mainwaterpipe on the housewall outside was leaking a big amount of water, it was splashing out!!! - the customer support said " its because of rain" ... stupid people that waste our natures resorces on an island with watershortage (and moskitos)- it leaked the whole 3 weeks we were there and got more! The bathroom downstairs was totally smelling shit when we showered upstairs, ididnt wrote the support because i knew the answer already "because of rain" i guess...
I wonder that they didnt said the coffemachine is missing parts because of rain.... But we had good weather and were much outside the house and exploring majorca.