The apartment was clean, but very basic, on arrival which was late 11pm, key was in box, good start. A bottle of complementary water in the fridge would have been a kind gesture, there was nothing. There was very limited information, only information was about the pool usage. It did not tell you which wifi to log onto. It was guess work. I always have a check around, i noticed the shower tray had a crack in a couple of places, we feel this should have been noted by the cleaners, and repaired before our arrival, I took photos and reported it straight away, at 11 pm ( we were asked how it had happened, I feel they did not believe me when I said it was like it when we arrived ) we were not happy to use it in that state, as it could cause more damage, the repair was done the next day, which we were very appreciative for a quick response, but not without communication problems, we were told at first it would be done about 4pm then could not be used for 24 hours, on our first day with 4 people staying we were not happy with this solution. Fortunately it turned out to be 3 hours, so we all showered after 8 pm. Unfortunately that was not our only problem with the shower, the main water fall head was broken and was not useable, the bathroom had no useable lock on the door, the towels were very small, I would describe them as children beach towels, ( the owner said they were standard size) it would be nice as adults not to have been given child’s towels. Re communication, I ended up wasting a whole morning waiting for the owner to arrive to collect the electricity money in cash for electric used, I was given the wrong information, and was deemed as a misunderstanding ( totally not acceptable when I was meant to be enjoying my holiday). The apartment does have air conditioning BUT only in the lounge area, nothing in the bedrooms.
FYI you do not deal with the owner, you have to pay local tax, and for electricity used , in cash only