From the start our host luis meeting us , very welcoming , very helpful nothing was a problem, as a few times we messaged Luis during our weeks stay plus spoke to him , sorted everything even down to booking a lovely restaurant for 9 of us for our last evening , plus taxi's to get us there . Villa superb plenty of room , clean , tidy lovely big pool cater for all the family from age of 6 up to 72. Car is essential to get about as villa is situated just outside Costitx . Would definitely go back gets a big 👍