Good - Soledad is very friendly, and answers relatively fast. The fridge and freezer in the room are a life saver!
Less good - the hallway stunk of cigarette stench, there was a cockroach in the shower, it was hot as hell and very difficult to sleep (August), we were stuck outside for 30 min when we arrived from our flight around midnight after we said in advance we would arrive late. Soledad was very apologetic and the next morning paid for our breakfast as a sorry, which was very kind of her.