hi Judith. we think is better you talk to the girl who welcome your gests, so she doesn't make the people think that you are a bad person.
we told you that we were going by taxi to the apartment so we could get there before 23pm. and so we did, and got there at 22:45. we paid more, we investe money on the taxi, so we didn't have to pay the charge of 30euros for the ones who get there AFTER 23pm. but the women who welcomed us, simply stayed 16 minutes explaining us about idiot things, as how to turn on and off the light in every room in the house, how to turn on and off the tv, she told us to install the password of the wifi to "see if it's working", she explained us that in the fridge we could make ice (really?!?!?), she also told us how to open and close a toilet lid (can tou believe this?? what are we? animals?).. and did it all veeeeery slowly, and exactly at 23:01pm she said that it was all and so, as it was 23pm, she would HAVE to charge us. and we paied, even complaining and telling that we got there before.
in Brasil, we say that this is MALANDRAGEM, she acted in bad faith with us. and so we paied the taxi instead of a bus, to avoid the 30 euros, and also had to pay the charge even if we disagree with that. awful!