Joana was nice to work with, but the overall experience was fairly austere. The most disappointing fact was that we were placed in a apartment that didn't include as nice of ocean views as they listed photos. That is the main reason that I chose this Airbnb over other ones, so to not be able to experience that was definitely disappointing. The balcony was also just one side instead of a wrap around, which the photos showed. There were no washclothes, kitchen towels, paper towels, beach towels. Overall very sparse amenities. It's not mandatory to provide all those things, but it certainly makes a stay much more comfortable and enjoyable. The photos should match the apartment that the guest is placed in, especially when a corner apartment with wrap around balcony and better ocean views is what is advertised. That was quite disappointing.