Location - Amazing for exploring Palma and nearby beaches eg direct bus 25 to Playa de Palma . Apartment is 10-15mins drive from the airport. Amazing for a truly local feel (I enjoyed waking up to the sounds of Spanish voices and hearing the horses hooves' clip-clopping down the cobbled streets but some (?light-sleepers/ late wakers) may find this less desirable). A fairly narrow and steep climb with side railings to the apartment through the building as previously described - not a problem with shopping but do be careful with heavy luggage (my husband managed okay with a 20 kg suitcase with an average to good fitness level but me being more petite at 5'1 might have struggled)!
Amenities - Fully functional kitchen with cooking essentials eg pots, pans, oil, salt, washing up equipment. Minimal toiletries but adequate toilet tissue esp when we were mostly at home over Xmas and boxing day - However, I would still advise everyone to bring their own toiletries for convenience. Washing machine - easy to use. Bring your own detergent. In the worst case, there is a very handy mini mart just steps away from the apartment which is open almost all the time (it stayed open over Xmas and boxing day) and 2 bigger supermarkets 15 min away across the canal, well stocked with toiletries and groceries. Heating - it does get chilly in the night over winter (down to about 10 deg) but this was easily managed as there was a portable heater in the room and also in the bathroom. Probably wise to bring proper PJs instead of beachwear style PJs when visiting in winter.
Communication - Perfect. Fast and accurate responses.
Check in - Smooth. Apartment easy to locate with directions. When available, Daniela's husband can pick you up from the airport (do enquire if needed) to ease the journey to the apartment. We didn't know about this and had already pre-booked a return airport transfer.
Overall - We would not have changed anything. Everything about this little apartment in the heart of Palma suited us perfect and we would definitely come back! A big thank you to our lovely hosts!