This is a nice holiday apartment, although we would not be as glowing as some of the other reviews. The apartment itself is beautiful and very well kept, with a nice sense of style (a combination between modern/scandy and vintage). The terrace is beautiful and private, and the hot tub is actually quite big (bigger than the pictures show) fitting two people very comfortably. The kitchen is well equipped although there is no oil provided for cooking.
The check in procedures could be improved, and this was the main down side of the experience. We asked if it was possible to check in earlier than 4pm and were told no, and so we planned accordingly, and then on the day were told we could have come at 3pm. When we arrived by car, we found the entry in to the garage near impossible. It is up a raised curve with a very small entry and then the garage is on a curve. It would have been better to have been provided with better instructions on how to enter, or simply told to park elsewhere, do the check in, inspect the difficult entry and then attempt it. Overall though, it was still nice to have a private parking spot.
Esperança then asked us at check in what time we would be leaving on our final day (4 days away), which didn't set a very welcoming tone, and was a bit disappointing. We were also asked to take our recycling to a recycling depot, which is about 10 minutes' drive away.
We had a nice stay in the apartment whilst we were there. There are air con units both upstairs and down which work very well, and Esperança had them on for when we arrived so it was nice and chilled. The shower was broken while we were there (although Esperança did offer to try and fix it).
As a side comment about Arta, we found that unfortunately Arta wasn't as nice as we were hoping. It is very pretty, but most places we went, we did not find the people very welcoming, which was a bit of a shame (even as Spanish-speakers, it felt like they were not very open to having foreigners there).