Overall we had a really wonderful time at Villa Cifre. However, there are a few things you should know before booking.
Negatives:
- This house is looked after by a real estate agency who are not very empathetic towards their guests.
- The ease of using Airbnb was severely tainted due to the fact that closer towards our stay, the agency tried to charge an additional 70 euros 'agency fee' in cash for essentially just checking us into the residence.
- They also asked to charge an additional deposit of 300 euro, via credit card. We asked them to request this via Airbnb but they never got back to us, so we were left wondering what was happening with our booking as the agent mentioned there would be a problem if it wasn't paid.
- Both additional charges were not listed on the original booking and as Airbnb recommends never to exchange money outside of Airbnb, this became a stressful experience for us.
- The agent suggested that we could skip the 70 euro booking fee if we provided copies of our passports online and checked ourselves in. We were happy to do this but forgoing the agency fee meant that the agent was very unhelpful and dismissive of us when we later asked questions about the house.
- In general, the inside of the house is quite rundown and could really use some care and attention. The upstairs shower flooded everywhere and the beds were not very comfortable.
- Worth noting that the spa needs at least 12 hours to heat up.
Positives:
- The location is perfect to explore surrounding northern beaches and villages.
- The house is situated in nature but close enough to Alcudia and neighbouring towns.
- If you're going during summer and will mostly be outside, the outdoor area of the house is wonderful.
- Our group loved cooking on the outdoor bbq with open fire/coals (but worth noting there is not a conventional bbq).
- The pool was a good size for our group of seven.
We still had a lovely time but probably wouldn't recommend or book this place again, mostly due to the issues and stress with additional fees.