I booked last minute to stay here with two friends while in Palma overnight. Piedad and Jürgen were friendly and very quick to reply.
The only issue arose when a new third friend had had too much to drink so we let him stay over too. I admit that this was wrong as we had not booked for four, but it simply slipped my mind to even mention it the morning after as he and my other friend left early in the morning for work.
Piedad is 'sure' that I have THREE extra guests and insisted that she saw two extra characters leaving the property at times that not only do not correspond with reality but that do not even fit a descriptions of anyone I know.
When she got in contact to, I'm assuming in her mind, 'catch us out' - I said that I would pay the extra 10 euros for the additional ONE guest. She would not concede the fact that she was mistaken and instead decided to move forward getting airbnb to charge me for THREE more guests.
As a matter of principle, I will not be paying for these imaginary guests that she is so very sure stayed in her apartment that night.
Apart from being called a liar and expected to pay for this unfair cost, the property was very comfortable and great value. There is little natural light however - something that would put me off from staying longer than a night.