Where do I start !!!
We arrived at the villa 4 hrs before checking inn time gates locked .
Got a taxi from air port
We were told no entry to the villa till 5 pm
We thought fair enough that’s the policy
So don’t get there early what ever you do and bear in mind also it’s 5km near on to get a drink or a snack
Sat for four hrs in 31 degrees
No one turnt up to unlock gates so no entry to the villa
We sat till 7 pm
Still no show called air b n b no show
Had to get taxis to the port and find a hotel
Got a taxi next day back to villa gates locked
Bearing in mind there six foot .
We sadly took it upon ourselves to force the gates and jumped the lock we were in at last 20 hrs later
Done the key code on the box for the keys and we’re in to the villa
Fairly clean
Pool nice
Bedroom
So me and my partner started to unpack wife went on to the bath room slipped over the toilet was leaking banged her head and bruised her arm
Repeorted the leak no show no response till four days in to the holiday the water was running in to the bedroom we had to use all the towels to keep mopping it up a nightmare
Ants a big big problem in the bed in the kitchen on the sides nonpoweder or anything left
Also please note it says if you leave any rubbish you will be duducted from your deposit and trust me there’s no bins close at all
Really bad stay been using villas in pollensa for years have to say this was our worst ever holiday
Sadly
The cleaning lady who turnt up four days arfter reported leak was very nice and apologetic .