Just to let you know we have now left the villa- we had to move out of the main room as there was a massive ant infestation they were all over the walls and floor and bed (I will attach images and videos below) I really think this needs to be looked at before anyone else enters the villa as it is really awful….on the other hand I just wanted to thank you for how quick you guys were with the plumber coming out.
However, in regards to the other side of things with us not being happy with the villa, I think it’s absolutely outrageous what happened on Thursday with someone coming down to the villa. It was threatening and very uncalled for. We felt very nervous being there after that and felt we couldn’t express how we felt about the villa itself, there were things wrong with the villa, the fridge itself had an awful smell, we noted how many bites we were getting and after noticing there were ants crawling all over the white sofa in the living area, ants were crawling on the bed room walls, there is also an ant infestation next to the wardrobe in the main bedroom, all of which we have taken photos and videos of.
we appreciate the plumber coming out but only 1 shower and 1 tap were fixed. Overall the cleanliness of the villa was not on top form for the price we paid at all. I understand you wanted to send someone but again at 6:30 in the evening when we were trying to get ready is not ok one bit. In fact very disrespectful. You could clearly see we were in towels and having felt so intimidated by the people who turned up again was just shocking behaviour. We have never experienced anything like this before and again considering the price of which we have spent on this villa, I am in absolute shock. Being a young couple in an area of which we were not sure about. We were not safe.
I will be leaving a review of this situation as I would hope another young couple or anyone at all should never have to go through this uncomfortable situation ever again.