Mercedes and her daughter, Natalia, are incredibly nice and accommodating. I was allowed to check in early as I arrived around 9am. Natalia offered me coffee or tea, asked if I wanted an orange, and made space in the fridge for some food that I'd purchased. They have all kinds of brochures and maps for tourists to use. The apartment is just two years old and beautiful with marble floors and beautifully furnished with pretty area rugs. Everything is sparkling clean. The bathroom is stocked with soap, shampoo, and conditioner though I didn't need to use it as I had my own. There are also nice towels, a full length mirror and a hair dryer. Despite being in the city center, only a 10 minute walk to the Cathedrals in the Gothic quarter, it's easy to sleep as there's a thick sliding glass door with a metal shield that you can put down at night. During the day you can raise this and the entire wall of glass allows in plenty of light. A laundry line is available on the balcony if you want to hang up something wet to dry. There's a large closet where you can stow away all your stuff. A fast elevator zips you up and down the three floors to the apartment. Can't say enough about how nice my stay was and how sweet Mercedes and Natalia are.