I feel mixed about this review because it really should be excellent but didn’t live up to its potential through things that could be so easily remedied.
The one thing I will say is the location is absolutely perfect. We went up and down the entire bay and can say the best beach for families is here and you are 20m away from it. It really is fantastic. And because you are a touch away from Can Picafort or Port Alcudia you miss a lot of the crowds and the the beach here is much more protected than in the Southern part so really perfect for families.
The apartment itself was satisfactory but I was disappointed with the quality of the the beds/pillows/sofas which were basic. The kitchen was missing things like washing up liquid and sponge and missing a washing machine which was in the description.
On the communication side the management somehow overbooked and we were forced to cancel a part of our booking and we had to find additional accommodation for the rest of our stay. They offered us some other place 600m away and not by the sea which we didn’t want. I have to say I was very disappointed when they didn’t give me any discount for this huge inconvenience or offer to pay for my cancellation fee on the other property I had booked after I was forced to make another booking once they informed me that the other client had cancelled and I no longer had to move out. The issue was I couldn’t cancel anymore without fees. So I wasn’t offered any compensation or discount for this issue. I would happily have stayed the entire time with them if they had covered my cancellation fees on the other property which amounted to less than 1 night at this place. A small price to pay for them to secure additional days/income and compensate us for their mistake. They did help in other ways. For example, they did give us better pillows and they allowed us a very late check out which makes the refusal to compensate us even more bizarre as that place was empty for that night. Overall, a great place with lots of potential but too many things grated me and I felt I deserved better for the price.