Kristens flat was large and comfortable for the four of us to live in for our four day stay. It is very stylish and in a great part of town! Parking can be a hassle but it was worth it to be so central!! Kristen was not able to meet us but Samantha was there to let us in and answer all our questions. She also works right downstairs so we could ask her for help if we needed it. There was a problem with bugs but Samantha immediately helped us out and took care of our concerns.