Lola was very nice! She gave us the right information from the airport to her home. The flat was located in Old Palma in a quiet neighborhood. It was walking distance from the Cathedral, shopping area, beach, and public transportation. My sister and I was able to walk to most places we went and was no more than 10 minutes away from any of the bus stops and the bus/train station. The flat was nice and cozy. It match the description and pictures provided. My sister and I really enjoyed our stay.