The host was waiting for us at the apartment and was very helpful and friendly. I give 5 stars because of the location, cleanliness and the accuracy of the information and pictures provided. I didn't feel that something was missing from the flat. Everything we needed was included. You should consider staying here if you want to be in the centre of Palma. Right below there are a lot of shops. There is a lot of noise so you will need earplugs. From the apartment everything is within a walking distance.