It is with great regret that I suggest you avoid this host at all cost...

Although it was cold, late autumn, electrical wiring in the flat couldn't support heaters left by our host, fuses were blowing nad as a result, rooms couldn't be properly heated.

To make matters worse, on the first night someone broke into the flat and stole nearly £450 from my wife and my daughter. Unfortunately, our host didn't really care about how we were, him and his employee were only asking if front door were damaged or TV stolen. Our host's employee suggested that it was our fault as we should have closed both locks, instead of one and kept the key inside the lock. She also made us feel that she didn't belive that our money were stolen at all.

For the rest of our stay host was avoiding any responsibility for our loss and crime which was commited in his premises, offered us no help whatsoever and on the last evening informed us that we had to leave on 11am the next day, instead of 4 pm which was agreed when we moved in. When we were vacating the flat, host's employee, who came with a man unknown to us, made me stay in the flat, while she was 'examining', clearly checking if nothing was stolen (!!!).

Until this day I haven't heard from the host, even though I asked for a compensation, because of his and his employee's behaviour. This matter has been reported to Airbnb Resolution Center.

To put it simple, Mallorca is a very beautiful place, but if you're planning to go there for holiday, better think of other host and other apartment, to avoid problems that me and my family had to face...