The location of the apartment is excellent. Just outside the Placa Mayor and on Carrer San Miquel. Within walking distance of everywhere of interest, Restaurants (especially those in La Lonja), Shops and the Cathedral and Placa Espanya for Busses. Our apartment was on the fourth floor. (Stairs) On some evenings the sounds of buskers including a lady playing violin would waft into the apartment. Beautiful. We really only used the apartment for sleeping and breakfast as we were out most of the day. The kitchen is well equipped and the washing machine came in handy after a few days. Our host was very responsive via text but we did not have any problems other than to get confirmation of the WiFi password. WiFi is good too. We do intend to stay in this apartment again. Palma itself is a beautiful city.