The property is in an excellent location, there is no dispute about that and once the renovation works are over this will be a lovely property to stay in. However the level of noise and disturbance coming from the renovation works that are still ongoing ( dispute me being told they would be over by the time I stayed in October) is incredible.
The workmen arrive very noisily around 7.30/7.45am and works if drilling, hammering, angle grinders all kick off at 8am. The noisy is unbearable and feels like they are going to break through the walls at any second. And it doesn’t let up all day, it went on to 6.30pm one evening! Of course this forces you to get up and out early but as I was working whilst away, this made it impossible to concentrate. Plus we had a couple days of torrential rain but going back to the apartment relax during the downpours was not an option.
The stairwell had been freshly painted - the fumes in the apartment were overwhelming for two days.
There is also a large hole in the wall of the bathroom and I was paranoid that the builders could actually see me whilst showering.
The shower head has a build up of limescale, so hasn’t been cleaned properly for a very long time and the rubber seals on the doors are all mould my and eroded so the shower leaks, leaving a large puddle to mop up every day. Shower doesn’t stay warm for long but does heat up again quickly if you did have more than one person staying.
I didn’t use any of the amenities like the kettle, iron, microwave, over, washing machine etc but they were all there.
The windows to the balcony don’t shut properly and can’t lock which is a worry. Although the property is a first floor flat and in a very public area, no one would think to question an workman on a set of ladders given the extensive renovation work going on in the building.
I also requested an earlier check in at 12, which I was told would be fine. On arrival I couldn’t initially get hold of the host and then when entering the apartment was told it wasn’t ready and hadn’t been cleaned so to come back in two hours, which was very disappointing and annoying.
This property I’m sure is fantastic during times when there is no renovation work going on. The location is brilliant, you couldn’t ask for better, but unfortunately the lack of communication and misinformation from the host on this occasion made my stay uncomfortable and disappointing. I have taken it up with Air B&B as I’ve still not heard back from Tim five days later after putting in a complaint about the things mentioned above which is very disappointing as it’s very poor customer service. Whilst I understand properties need maintenance, maybe it would be better not to rent this property out whilst such extensive work is going on, causing disturbance and upset to not only myself but many other guests before me and no doubt after me as the building work does not look like it will be stopping anytime soon. I was told that the work would cease in October and that no one had complained the week before so I trusted this would not be an issue. So if considering this property, be sure to get the relevant info to make an informed choice.