Worst airbnb I have ever booked
No accommodation and no money back!
I was really looking forward to my Mallorca trip as I haven't taken a vacation in a very long time due to the Corona pandemic, however it was ruined by this provider's offer.
I booked the airbnb normally through the website and contacted the provider regarding the key transfer or code for the key box. However, I didn't get a response -even after we contacted the provider several times on site! So we had to spontaneously expensive to find another accommodation. Only after the booked travel period, the provider contacted us, but did not even apologize.
The costs have not been refunded to this day, the provider even refuses to refund the cleaning costs (1/3 of the price), although he NEVER had to clean the apartment because NO ONE checked in. Airbnb only informs us that their hands are tied! WARNING TO EVERYONE- worse case scenario!!