Everything was as described, Yolanda was very helpful and welcoming. The room and hallways are kept clean and there is a kettle + microwave + sink in the bedroom to make coffee/tea and basic 'heat up' meals. She has 2 dogs, the small one always comes to greet you but the other is a little more shy! The location is a little out of town (Palma) but it doesn't really matter as there is an excellent bus service (no.7) from Son Rapinya. It's cheap and runs frequently. It's a family area with a local park, bars and restaurants. If you wish, you can even walk past the golf club into the 'wild ecological park'. This is a good starting place to explore the beautiful island of Mallorca, and you are certain to enjoy Palma. Enjoy!