Laure and her host on ground were only lovely and and super quick to communicate. We had a dishwasher issue with a safety concern that was temporarily dealt with immediately.
Personally I found the level of cleanliness a little disappointing and the house looking more tired than it does in the pictures but the price is quite inexpensive so I guess you pay for what you get. The master bed is particularly firm if that’s your thing but the garden was a gorgeous retreat and lovely to eat meals on ( as long as you were ok to move the table around to chase the shade). One other bonus is that it is a single level house which was attractive to us as we have a toddler who is obsessed with climbing stairs.