Rical was responsive and met us in person despite a late flight. The place was very nice and clean. It had individual A/C units in every room that worked very well which was great after spending all day in the sun. The location is great, you can walk just a block to a beautiful view of the beach. There were some magazines about traveling in Mallorca in the living room which were nice to read. The only negative was that the WiFi was a bit slow.