I stayed here with 4 other girls for a week and we had the best trip! We loved the location of the house. It was very close to the airport which was convenient not only for getting to and from our flights but also we could easily rent a car for a day from the airport. The taxis into the center of palma were cheap and only a 15 min ride. The bus stop to get to palma was also only a block away from the house. The beach was only 2 blocks away and was lined with fun restaurants. We loved that the house was part of a hotel because it meant we could use the pools and get help from the front desk at any hour. One bummer was that the pool closest to the house was closed, but we still got to use the main one.
As for the house itself, it was exactly what we expected. Very basic and a little outdated but clean and bright. We spent a lot of time in the kitchen/dining room which had cute couches, a large dining table, and big windows. We felt like we had plenty of space and were comfortable for the week. They provided plenty of bath towels and cleaning supplies. We purchased our own beach towels and toiletries (no shampoo, conditioner, hand soap, or hair dryer). The house heated up and cooled down very quickly which made it pretty easy to regulate the temperature. It did get very humid and hot when someone took a shower so we would have to open windows to let out the moisture because there was no bathroom fan.
Isabel was very responsive leading up to our trip but anything we needed during our stay we just went to the front desk for.