We stayed at Carlos apartment for 6 weeks and had a wonderful time. Everything was very uncomplicated and the apartment had everything we needed. The pictures don't show everything so we were a bit worried if there was a washing machine but during check in Carlos showed us all the amenities, it has everything. The flat is located in central Palma, very close to the cathedral. There are many small stores around, larger supermarkets are a 15min walk away. The specific area of the apartment (one corner to be exact) is a bit sketchy, and Carlos warned us about that. Maybe if you are alone and it's at night you would feel a bit uncomfortable there. However there weren't any problems for us, apart from being asked if I wanted to buy weed once. Due to the central location I couldn't imagine for anything to happen anyways, especially during tourist prime time. Whenever we had any questions Carlos responded immediately and was very reliable.