I hate to rate this place 3 stars as I was very excited to visit after seeing the photos.
Starting with check-in, it was worrisome that we did not get our check-in information until we arrived in Palma and I had to be the one to reach out to Maria to get the check-in info. Fortunately she responded within 20 minutes. In all the homes I've stayed in, hosts were always providing info at least the day before or even the morning off. Waiting until after the check-in time and me having to reach out to the host I feel is unacceptable.
There is no parking on premises, there is street parking and a public lot. The public lot is always packed and when we come back around 9PM, there is no more parking and we have to circle for 30 minutes before finding parking on a very steep hill.
The apartment is loud and you can hear everything. We stayed two nights on the weekend and we heard people singing, clapping, the bus, cars and the garbage truck until 3AM in the morning.
The apartment needs a bit of fixing. One of the light switches is exposed and the right window does not lock. The water drains very slow in the bathroom sink and shower leaving a pool of water.
Some minor things, no napkins/tissues are provided. One toothbrush was provided even though we had two people. No shampoo/conditioner, just a tiny bar of soap is provided. Host does not provide any info about the area or about parking, I found out about the lot by myself. The only info provided is the link to check-in and that's it. I did not hear anything from the host on how to check out so I just left the key in the apartment and closed the door.
Besides the above, there are some pros. It's a good location if you don't have a rental car as the bus is right there. There are lots of restaurants in the area and the beach is literally right there. The view is beautiful from the room and you can hear the waves when you sleep at night. There is also a supermarket with parking a 5 min drive away which was convenient to get everything we needed that the apartment did not have. With some improvements, I think this would be a great place to stay.