We stayed at Mercedes' appartement for 5 nights. Even we arrived pretty late in Palma because of a flight delay, she welcomed us very friendly and caring.
The appartement looks exactly like in the pictures: clean, stylish, small but cosy and well equipped. The location is in the centre of oldtown Palma, so we could reach nearly everything by walking.
If we go to Palma again, we would definitely choose this one!