Pro:
- The biggest highlight is arguably the pool and the area around it. It is beautiful, big and clean with several spots to sit and lounge.
- The neighborhood is generally quiet and offers a good deal of privacy.
- Good location (few minutes to the beach by foot, very close to a street with supermarket, restaurants, clothing shops, bus station)
- Air conditioning
General remarks:
- The house was clean, but not greatly maintained. As examples, one bathroom had mold in the put and one bedroom had a weird smell that we could not get rid of during the whole stay.
- Although kitchen appliances are available (e.g. the fridge, stove top, oven, cutlery, etc.), general consumables for the house were not (just 2 small rolls of toilet paper, no soap, no spices nor oil or trash bags etc. for the kitchen).
- Please note that the tourist tax had to be paid additionally and is not included in the price initially given
Con:
Our biggest problem for our stay was the communication with EasyVillas:
- We asked for an early check-in during the night (detailing our travel plans and estimated arrival time) which was confirmed by them. However, when arriving, no key was available. We called their listed emergency number, but the person answering could not help us and directed us to the next best hotel with the promise that we could check in earlier than usual – which was not the case. In the long run, we had to find and pay a place for the night and wait 15 hours to finally enter the house.
- We also asked to have an additional bed which was assured to be available with extra fees. When we able to enter the house, no extra bed was available and one person slept on the couch. On request they gave us a small time window to pay and order the extra bed (at least we were not charged for something we never had).
- The general description states that we would have double the number of towels necessary for each person. When arriving we found 2 big and 2 small towels for 5 persons. Later, the owner of the house brought us 1 additional pair. After the check-out we we even asked for the “missing” towels. Conclusion: Bring your own towels.
Summary:
- Most likely the problem was not the owner but EasyVillas. Almost every message was signed with another name and we got the impression that the people did not communicate between each other or did not read the previous messages (e.g. EasyVillas employees asked for info which was already asked for and given in previous messages).