Ana and Jose's place is an absolute gem, my wife and I and our 1 year old stayed for 5 nights here and had a wonderful experience. Even before our arrival Ana's communication was great, from the time that we confirmed the booking to a couple of days before we arrived to make sure everything was ready and we would be met on time for our check in.
On arrival, Jose met us and took his time to make sure that we were all set up, ready to go and had everything we needed. We found the fridge fully stocked thoughtfully with bits and pieces for the baby as well as us. The bathroom was also fully stocked with toiletries for us all as well.
The apartment was the perfect size for the 3 of us with a good size lounge diner and open plan kitchen with all the facilities and good sized bathroom and bedroom. The location of the apartment within the block is also great, it is on the beach side is generally very quiet at night. It's also on the ground floor so no stairs or lift are needed if you use the back pool entrance to come and go.
The location of the apartment is amazing as you are literally 1 minute from the beach and also the cafe restaurant next door, and Santa Ponca beach has lovely family atmosphere and is well looked after and clean. There are plenty of restaurants, cafes and shops within walking distance but I would recommend hiring a car as Palma is only 20-30 minutes drive and the lovely town of Soller is about 40 minutes away - definitely worth a visit.
Overall we loved our stay here, Ana and Jose were wonderful hosts and couldn't do enough to make sure our stay was as comfortable as possible, we would recommend Santa Ponca as a good location for a relaxing family holiday.