We (2 families) had a nice week in Pollenca. The previous reviews all have made good points....you need a car, definitely a small one to get down lane to house. There are quite a few mosquitoes and a whole family of cats! The house was a good size for 2 families and pools were lovely. House itself needs some TLC and I would call it functional rather than homely. There was a error with check in key code, but soon resolved, as was a broken door lock. Communication with Juan was always quick and efficient, Juan's Dad was very pleasant when attending to pool etc. Only real disappointment was cleanliness of kitchen crockery/glasses mugs etc which were visibly dirty, so we had to clean them at start of holiday. Overall though we enjoyed our stay, nice private location, kids loved the cats who we fed very well! Pools and ping pong a bonus. Pollenca old town was lovely for an evening meal and we enjoyed Alcudia beach and old town. Porto pollenca also nice to visit.