CARMEN IS FANTASTIC!! SHE IS SO KIND AND HELPFUL, AND HER PLACE IN VALLDEMOSSA IS A HEAVEN ON EARTH!!! AMAZING APARTMENT, CLEAN, STYLISH, MODERN, IN GREAT LOCALISATION IN VALLDEMOSSA, I WAS ALMOST CRYING WHEN I HAD TO LEAVE. THE BEST PLACE I HAVE EVER BEEN IN RBNB. I HIGLY RECOMEND!!!