This apartment is in a great location, however our experience was not great.
I contacted the host prior to arrival to see how easy it was to get a bus to the apartment. He messaged me to say that we could get a bus easily and he would wait in the apartment for us to arrive, but without messaging any change, he was not in the apartment when we arrived. In fact the buses do not go near the cathedral and it's a 20 minute walk from the bus stop - it would be good to have been told this in advance. We zig-zagged through the cobbled streets with our cases, but it would have been better to know we should walk along the promenade where the pavements are smooth. We struggled to reach Tim because of the poor internet connections, and had to stand outside for an hour before someone eventually let us in.
The apartment is in a great location but it is up 50 very steep steps. The sun terrace is tiny and only seats 2 people and is up another 40+ steep steps. It is shared between several apartments so if someone is already there, you could not join them.
The shower drain was blocked and water was coming through the bathroom ceiling through the light fitting from upstairs. I messaged the host about this on our first morning but he did not fix it during our entire 7 day stay. The apartment smells damp and there is clearly a problem. The host ignored my messages about these issues. The laminate floor is warping and this appeared to be getting worse during our stay - could be related to the poor drainage problem.
we were only provided with 1 bath towel and 1 hand towel each for a 7 night stay.
The pillows are really poor quality and need replaced and 2 did not have pillowcases on them. The spare duvet did not have a cover. The property is listed saying cleaning products are provided, but there is only a bottle of washing up liquid (and no dishtowel). The property is listed saying shampoo and conditioner are provided but there is none. Only a bottle of shower gel.
The general condition of the amenities is not good. The towel rail in the bathroom is broken. The bidet is very marked and scored. The lid on the toilet is very wobbly. The grouting in the bathroom need replaced. The kitchen tap is really wobbly. The 2 bar stools are both very wobbly. The 2 chairs on the terrace both have broken arms. The wardrobe has plenty hanging space but there are no shelves or drawers at all in the bedroom. The TV does not offer any streaming channels as you would expect. Great location and it could all be so much better. Very disappointing.