Laura was great to rent from and extremely accessible. Her responses were quick and she met me when I arrived and departed. Very nice and went out of her way to make the apartment nice. My only thing was the apartment is not in the best neighborhood. I was expecting to sit on the terrace and feel the ocean breeze and the neighborhood is more local and about 10 min from the biggest part beach in Mallorca and not the cleanest area. If you have a car or scooter to get around best bet!