Our stay at this property was a bit complicated. There are many great things about the property and the location, but there were also some disappointing elements of the stay.
First, the good. The space itself is very spacious with lots of storage and modern fixtures. The location is excellent, close to everything but just outside the more touristy central area which is a big plus. The space is very clean and the bed is very comfortable. The pictures are a good representation of the space.
Next, the complexities. Upon arrival, the reservation told us to contact the host for check-in instructions, which we did and received none except the address listed. The property certainly feels new, but there are some structural inconsistencies that leave something to be desired; namely, the door to the bathroom and door to the outside do not fully close, leading to potential bugs in the room and limited privacy. There is no AC, despite it being a listed amenity at the time of our reservation. The host told us it was broken and offered no alternative. The listing has since been altered to reflect this. Additionally, the wifi was unexpectedly out for one of our three days - not the hosts fault but it did impact our stay. When asked for a partial refund due to multiple listed amenities being unavailable during our stay, the host declined and said it was “not that hot” during our stay (90 degrees F and humid) which we found frustrating.
Overall, we still enjoyed our time in Palma, but wish elements of the stay had been as expected.