We were a group of 3 and stayed at this place for 4 nights. The arrangement of keys in the locker was very helpful as I arrived at 1 00 AM due to my flight being delayed. Also, Mercedes was very responsive with messages. The place is right in the heart of Palma. Couldn't believe that it was this central as you can see the busy market, street musicians performing, etc. right outside the window. Very spacious rooms which were super clean. Will definitely recommend this place.