Kristin was super responsive when I asked for anything. Our flight arrives at 9.40 but the checkin was 15.00 but Kristin let us checkin at that time anyway which was great. Apartment was well equipped and perfect for us 4 people (2 couples) witg two similar bedroom. A lots of nice restaurants and bars just outside and around the corner. Everything within a walking distance. A bit noicy from the traffic outside but no problems. Recommended and would be glad to stay here again if I come to Palma!