We couldn't be happier with our stay. From start to end Imma was super friendly and helpful. Our plane was two and half hours late, meaning we arrived at 2:30am instead of 11:30!, which she was super understanding about. The room was super cute, stylish, and clean; we loved the Napolean Dog picture and the color scheme. The lofted space was big enough so you could sit up in bed no problem and the bed is very comfy. The "downstairs" is cozy too and made a nice area to unwind after exploring. The location is great, really central and within walking distance of the beach. If we come to Mallorca, we'll definitely stay again. :D