The location of Mario’s apartment is great (close to the beach, many restaurants and supermarkets around and a bus stop nearby). The apartment is part of a bigger apartment building, located on the third floor with lifts available. The neighbors are very friendly. We really appreciated the details, such as snacks and water provided in the fridge at our arrival.
Other than that we have expected something different and therefore unfortunately had to cancel our booking only after one night (we were supposed to stay for one week). The main reasons for us to change accommodations were: Issues to get access to the building due to a “new” lock (it was impossible to turn the key in the lock and open the front door, we were depending on neighbors in the hallway to open the door from inside- they had the same issues with there keys, it cost us a lot of time and nerves), not sufficient cleanliness standards (e.g., dishes not clean, floor mat in the shower old), bad air quality in the bath- and bedroom (we assume the smell came from the sewage system, there might be new filters needed), also the sofa in the living room is not comfortable at all. Consider bringing ear plugs, there is a lot of noise from the street.
In sum, we recognized the effort made to create a good guest experience in a nicely located apartment. Mario was very friendly and responsive. However, from the point we communicated that we plan to leave earlier, there was no reaction to our messages and refund request.