This was a great flat for us (three friends) to spend a week. The location was perfect and Claudio was very quick to respond to messages and made our check-in really smooth. The only issue was a neighbour downstairs who was quite loud at night - Claudio did respond as soon as we raised this and went to speak to her the next morning, but unfortunately it didn't completely resolve the issue. Generally this was a positive stay though, and I'd stay here again if I came back to Palma