Travelling with my family with two kids our first night staying in an airbnb listing could have been a better experience. We arrived on an evening flight to Palma for only one nights stay and had communicated with the host before hand on an estimated arrival time to the apartment site. Well on ground I sent a text to the host saying that we were on schedule and on our way in a cab. No response from the host, but we continued on to the flat. There we waited for 40 minutes with no contact and had to start calling airbnb for help. Finally we had to take a cab to our friends hotel to drop of our bags for 15€ already running late to a friends birthday dinner at a restaurant nearby. 1,5-2 hours after the time of our communicated arrival the host gets in touch with us and we finally get the keys to the apartment. After dinner we had to race and get our luggage at our friends hotel to transfer them to the flat for another 10€. An altogether super frustrating situation for us and not at all what I expected for the first night of our stay in Mallorca.

The flat is situated in a really nice area of Palma. The apartment is charming and nicely decorated. If we would have stayed more nights I really would have appreciated a better bed to sleep on, the one me and my wife slept in was a fold out sofa bed that was really uncomfortable.