Olena's place was really great and has a bus outside that took you directly to Palma which was very convenient. We got their super late so she sent us check in videos which were very helpful. We were a bit concerned at first because the address Airbnb gave us was different than what she was telling me so it was a bit confusing but ended up working out and we were right on the beach. She gave us good food recommendations and was great at communicating. It however started to go down hill during checkout. I asked her if there is anything she would like us to do for check out before we left and she said that it would be helpful if we took all garbage out and striped all beds and put in the bathroom. We did exactly that, room out garbage and cleaned the place perfectly like the way it was. Hours later she started texting me mass messages about everything we did wrong and sent pictures with it and was not kind about it. She sent a picture of the bathroom bedding and was frustrated as to why it was on her floor in the bathroom but that's exactly what she asked. Then there was the smallest makeup stain on a towel that I barely could even see but she was also upset about. Then sent a picture of a light we left on which was definitely an accident. It was very unprofessional and I felt harassed the way she was talking to me.