I have mixed feelings about Pili's flat which has both negative and positive points.
The main negative point is the thinness of the walls and the noise made by the neighbours. The neighbours make a lot of noise from 7.30-8.00am on weekdays and even on Sundays (slamming doors, loud discussions in corridors, vacuuming). In addition, during our stay, work was being done on the ground floor of the building on the courtyard side, which caused very loud noise during the week from 8am to 4pm, Pili knew this (a comment a week before our arrival mentions it) but she didn't warn us during the booking. We would not have booked if we had known.
Finally, the mattress is not suitable for sensitive backs.
Apart from that the accommodation has several positive points. It is very well located, in the center of Palma on a very nice square and close to many good restaurants. Pili's flat is modern and well equipped and above all it is very clean. The communication with Pili for the reception and the return of the keys was easy.