Mercedes was extremely helpful! The flat is in the best possible location in Palma - close to everything. 15 minute walk to the beach, main train/bus station and 10 minutes away from the main shopping street. Restaurants and bars are very close (not to mention the incredible ice cream place just outside the front door and the lovely square with bistros for breakfast!) The flat itself is also very wonderful and spacious. 6 of us fit ideally and there was never any trouble with showering or sitting space. The three bedrooms and two bathrooms are very spacious, and the kitchen and laundry area is very, very well equipped. Next time I'm in Palma, I will definitely want to stay in Mercedes' apartment! Our stay was extremely pleasant and we could always count on Mercedes' help!