This review is a tough one, since so far we only had amazing Airbnb experiences. Unfortunately this stay turned out to be rather disappointing, mainly due to the bathroom situation and communication with host Natasha. Let me start out with mentioning some positive points.
PROS:
- newly renovated
- next to a 24/7 petrol station and supermarket
- relatively easy to find a parking spot in the area
- close to the airport
- bed is super comfortable
- spacious apartment and big balcony
- fairly flexible check-in and check-out
CONS
- the apartment had been recently renovated but not completed yet
- there were no shelves in the bathroom, not even a place to put your toothbrush or face wash. All toiletries had to be put on the floor, or as the host suggested 'on the kitchen counter'…
- there was no holder for toilet paper, toilet paper had to be put on the bathroom floor. Not a single hook for towels next to the sink either
- because of the poor design of the shower, water flooded all over the bathroom floor and toilet paper and mat ended up wet
- these inconveniences gave our stay a bit of a camping vibe. As far as we are concerned, the price level didn't match the experience
- we attempted to discuss some of these points of improvement with the host, since they seem pretty easy to solve (simply by putting a small table or drawer in the bathroom, not even need to drill holes in the wall). Unfortunately we didn't receive the constructive response we hoped for
- after we nicely shared our feedback, the landlord bluntly suggested we should find somewhere else to stay if we didn't like the current condition. End of discussion.
- since we only had so much time to spend in Palma we decided to go with the current situation, and then the host replied by lecturing us - "not everything comes in live like we want"
- some drawers in the kitchen were broken and the coffee machine didn't work properly either. They didn’t bother us much and since the host already showed she isn't open to feedback, we let it go
Overall it wasn’t a very pleasant stay, since we had to face some unnecessary issues which wouldn’t happen in a cheaper 3-star hotel.
Due to all the inconveniences and negative attitude we encountered, sadly we cannot recommend staying at Natasha’s place until these issues have been improved.