Isabella was very prompt and efficient in all of our correspondence and made the process very easy. There were good instructions for finding the house and obtaining the keys. The house itself was delightful and full of character. It is situated in a quiet and pleasant complex where there was easy parking. A car is vital! The nearest beach and stores were five minutes walk away, and the best beaches and coves were a 15 minute drive by car. There was a great little bistro in S'horta called "Es Babot". Isabella was really helpful sorting us a few extra hours at the end of the holiday to enable us to pack and go at our leisure. Great holiday.