Mercedes is a great host! She tried everything to arrange my travel dates with her bookings and finally I booked. The apartment is fully equipped, super clean and wifi works quick and good. Handover of keys was easy and Mercedes is offering any help you need. The only thing I would recommend: bring some earplugs. The apartment is located in the historial center and in spite of very tiny streets there is big traffic in the early morning. Cars and coaches pass by and it feels like they just negotiate next to your head. Unfortunately there is a bumping manhole directly in front of the door. But nevertheless - great stay in wonderful Palma de Mallorca.