As other guests have said the apartment is well located in the old part of Palma. In a quiet side street. It is on the 2nd floor up a narrow steep stairs.
The apartment feels like it had seen better times and feels pretty impersonal and basic. There were bath towels but in the kitchen there was no tea towel or dishcloth. The flat could do with some TLC.
We didn’t meet Paula the host. Only communicated through airbnb app. Unfortunately the communication was pretty bad and the host didn’t respond to simple questions. We kindly asked if the flat was ready to check in before 3pm but our messages went unanswered.
You pick up the keys in a code padlock from a railing nearby and let yourself in. No questions if everything is ok etc. it feels as if the host doesn’t really care about the guests. Our question, if we could leave our luggage after checkout or where to store luggage only got an reply after several messages asking to get back to us..