Elena is welcoming and friendly. She gave me advice on where to eat and which beaches to check out in Palma. She is also responsive to Airbnb messages. Elena speaks English as well as Spanish, which was helpful for me because my Spanish is not great. Her apartment in Palma is close to a bus stop, which makes it a good place for accessing other parts of Palma. The guest room is cozy and the bed is comfortable. The apartment is a bit far from some beaches, but it is about 15 minutes by bus from the Plaza Mayor in the center of Palma. Overall, Elena’s apartment is great deal. I would highly recommend Elena’s place to stay when you’re in Palma, and I look forward to staying there again in my travels.