Timur was very helpful during the booking, his daughter met me at the apartment to give me the keys. There are a few flights of steps to the 4th floor, however when you are there it's just amazing, the apartment was clean and exactly how the photos show it to be. The terrace is great and lovely to sit out in the morning. If you head right to the top of the stairs there is a roof top terrace and the views of the whole of Palma. The whole stay was wonderful and such a great central location. I will definitely be back to stay again, thank you