We had an excellent stay at the villa. More than enough space for 8 people (two families), well equipped kitchen, comfy beds, lovely private pool, good parking space for two cars.
Juan answers very quickly, gave us excellent driving instructions (which you need for the last part...). He also let us check in earlier and checked out later than first agreed. We had a late flight home from Palma and Juan let us stay whole saturday without any extra cost so we could drive from the villa direct to the airport at night. Very appreciated!!
We had some problem with one AC and one toilet but it was fixed the same day. That is exactly what you want when you report it. Splendid!
If you are staying at the villa don't forget to visit Pollenca town. Just lovely, have a really good dinner at La Trencadora. Excellent food!