Communication with Teresa and Maxi was great. The keys were exactly where they said they would be. There is wifi in the reception and pool areas. The building is old but the apartment has been refurbished. It was very clean and every thing was in top condition, except for the shower head, which we fixed with a q-tip trick. The apartment is located in one of the quietest points of a very noisy area. If you're looking for a place to stay in the Alcudia area, this will not disappoint.