The apartment is very clean with a great view. We traveled in December and wanted a place to unwind, have a nice view, but was still in our budget. This apartment hit what we needed. We preferred to stay in the apartment vs adventure into the town. It was also easy to catch a bus into Palma. The area around the apartment is a bit worn down, but we didn't have plans on be outside a ton so this didn't bother us and is out of the control of our host anyway. We just wanted to hang out and watch Netflix.
The communication was also great. I can assure you- this apartment does exist. I read a previous review about difficulty checking in so I was a bit nervous, but the check in process was so descriptive (complete with pictures) that we had no problems. Any question I asked was answered. I recommend.