At first glance you will find a lovely apartment in a very good location. We arrived early and were allowed to take the key before our 3pm arrival time which was excellent. The host was very pleasant and gave us a very brief introduction to the apartment. But once we were in the place for a few hours we started to find a few problems. Firstly the TV was not working. I reported it to the host, after several hours I got a response saying she would get it dealt with.
Day 2 we found a leak under the sink, we reported it to the host, she eventually responded to say that she will get someone to come and fix it. In the meantime we cleared the items from under the sink, cleaned up the pools of water and put the washing up bowl under the leak to stop any further damage.
We found cracked and chipped plates, broken toilet seat, the shower curtain was mouldy and what looked like blood stains on one of the pillows. We were there for seven days. The TV never got fixed and the leak was not fixed until our last day.
As a host she was a waste of time, she states that she will respond to all messages within an hour but the same day would have been nice, plus responding is only half the job, then you must act on your responses.
The apartment has been, and still could be, a lovely place, just needs someone to look after it who cares!!!