We really enjoyed our stay in this house. The check-in was simple and worked well. Communicating with Pilar was straight forward and she is very helpful The house and garden/swimming pool are lovely and had everything we needed. It was all very clean and the facilities were excellent. The air conditioning is great (we were there in a heatwave, so really aprreciated it!) The location is good also. Santa Catalina has lots of lovely cafes and here are good restaurants about 15 minutes walk away, so you don't have to walk into central Palma but it is easy to do so.