Unfortunately, we had to cancel our reservation in this apartment right after we moved in despite losing 300 EUR (not refundable) and paying for the hotel instead.
Our flight was cancelled, and we were looking for something simple but clean to stay for a couple of nights.
In reality, the apartment does not match the photos, where it looks clean, light and renovated. In fact, the whole apartment and furniture are shabby, the toilet has an old smell, the shower is dirty and rusty, and there is an unpleasant smell in the apartment.
There is no chance to solve the issues directly with the owner. As we got, the agency manages the apartment, and Jordi Jofer is the manager, not the real host. All communication and check-in are online.