In my opinion, the cons outweigh the pros.
Pros: 1) good location in Palma, very close to the main areas and good restaurants/shops (be aware: about 1h hour away by car and 2h by bus from the main beaches in Campos)
2) easy access from/to the airport by public transportation
3) clean apartment in general, especially the bathroom
Cons: 1) climbing the stairs can be quite tricky as they are very steep, not advisable for children and elderly
2) the room is small and a bit cluttered for 2 people. Difficult to move around in the room and open the luggage
3) The room is right next to the hostess’ bedroom and since there isn’t a wooden door to block the sounds, we can hear noises from the outside and we were concerned about making any noise not to wake the hostess up
4) No toilet paper in the bathroom during the day. We went back to the apt during the day and there was not toilet paper so we had to buy our own.
5) LACK OF FLEXIBILITY AND TRANSPARENCY from the host. We had an emergency and wanted to change our reservation from 4 to 2 days since we were leaving Mallorca earlier than expected. We tried to modify the reservation but the host declined the change 3x (even after Airbnb contacted the host) stating that she would lose the money which would be understandable if she stated in her listing that any modification would not be accepted. This type of behavior showed lack of flexibility and transparency (on the rules of the reservation change) from the host which I thought should be made known to potential renters.