To be clear, I did not stay at this airbnb. I had planned 6-night stay, but my boyfriend had a grand mal seizure while driving and got into a bad car accident a few days before we were supposed to come to Mallorca.
Due to this medical emergency, we could not fly overseas from California as he was in the hospital. I explained our situation and asked the host if he could give us a partial refund for some of our stay, but he refused to refund any portion of the trip without sympathy or compromise. I understand that last minute cancellations impact host’s financially, but we were supposed to stay for 6 nights so the host could have rebooked part of the trip with a new guest.
This was a huge financial loss for us considering all the medical bills we are now dealing with. I would not recommend booking your trip with a host that obviously just wants to take peoples money and has no compassion.