All communication was excellent, before and during. On arrival, the apartment wasn't as clean as it could be with some unsanitary bathroom items left from the previous rental. However, the host came down immediately and replaced the items and offered to get the apartment cleaned again which we accepted. There were a couple of kitchen items that were no longer usable but these were all replaced on request too. Half of the beds were comfortable but in the other half, you could feel the springs. This is a great location with a really useful garage and lovely balcony. This is a nice, traditional, Spanish apartment that is probably priced appropriately for the location. It could be amazing with about £5000 spent refreshing and modernising it so overall, we'd give it a 'very good' rating.