We had an unfortionate booking at a hotel up the road (Borras... do not ever stay there), and had lost hopes of a nice holiday in Mallorca. We quickly checked airbnb and saw this place and sent a hopeful message to stay with short notice. Manu replied to us in about 10 minutes, and felt very compassionate about our situation and went out of his way to ensure we could stay, and also check in early. Check in was super easy, and the lock box for the key makes it nearly impossible to lose it :) Manu brought over a hair dryer just to be nice, and had a lovely chat. This is a family owned flat, and Manu's mother Maria greated us upon arrival. Very lovely family and really went out of their way to improve our stay. The flat has a lovely balcony, and is exactly what we needed to relax. Would absolutely consider staying again, and recommend to our friends who might be visiting Port de Pollenca / Formentor in the near future. Thanks for making our holiday fantastic! :)