There was a box for the key with a code in email when we arrived. We could not find the second bathroom for hours. Laterwe found it opening from the small groudfloor terrace outside. There were planty of towels which was very useful because we (5 people)stayed for a week. There were small extras like salt, oil, detergent for the washing machine. Air condition super. Dont come with a jeep or you will have difficulty parking in the garage from the narrow street. We called the host before leaving and they kindly gave us extra 2 hours time to move out. The only thing we did not like was cleanliness of the kitchen furniture. The handles were sticky ,there was garbage smell under the sink. and the fridge was rusty outside( working perfectly though). But we did not use the kitchen too much anyway, we went out to eat.