Throughout the process Beatriz was helpful and quick to respond. Beatriz gave us plenty of tips on where to eat and what to do etc. She even did our laundry for us when we arrived!! The apartment is perfectly located with lots of restaurants and bars with a minutes walk - the cathedral and palace is about 8 minutes walk - Plaza de Espana 15 minutes walk. The apartment is well equipped and the double glazing does an excellent job of shutting the street noise out. Highly recommended.