I was very impressed with the apartment it was immaculately set out and a fabulous space. I was disappointed that the description for parking was not clearer. We booked the apartment as we travelled from Nerja to Sevilla for a wedding with family. We were travelling in an Opel Vivaro and we were confident looking at the picture of the parking space that we wouldn’t have a problem. It was our first time in Seville. Had we have known about the one way system and very narrow street we would have looked at alternative vehicles or accommodation. We were allocation parking bay 15, which is not the one photographed. We were unable to park as a neighbour had parked over their own bay making it impossible for our vehicle to fit between the concrete posts (not in the photograph) and were told we could not use the parking facility. I ended up driving around for an hour and having to park near the bus station which cost me €54.80 for 48 hours.
It was also very difficult to check in. We had said that we would be arriving around 16.00 we got there at 16.15 having driven around 3 times trying to get the car down the very narrow street only to find no one there and no one in the area knowing who we needed to contact. I sent several messages via the app as the call host button wouldn’t work on the app and I had no other way of contacting the host. I finally got hold of An employee of Grupo to to be told he had left to see another client. I had 3 young children in the car in 39 degree heat and had to wait until almost 6pm to gain access to the accommodation.
I think it should be made clear that the accommodation is co hosted prior to booking and an office contact number provided when the booking is confirmed to prevent this happening again. I also think the description needs changing to reflect the true reality of the parking and the narrow streets around the property for guests like myself who have never travelled to Seville before. Despite this as previously mentioned the apartment was very well set out and beautifully decorated. The compound was very secure and in a great location for walking anywhere. I would recommend this accommodation if you are without a vehicle or in a small city car.