My host was never physically present. The only interaction I had with Lucia was over an intercom. All information was posted on a wall. I also want to make sure others know that this is a hostel (and not a good one) and NOT a private residence. Its a building with a lot of rooms. Previous hostels I've stayed had a reception and made a lot of effort to make their guests welcome. If you want an anonmyous room with no interaction with anyone, then this is your place.