Yolanda was very welcoming. We booked it last minute but she was still able to meet us and accommodate special requests- in our case, providing a baby travel cot. She took time to explain areas to visit.

The flat itself was clean, calm and very central. We went in February so it was cold ish in the evening. But we were able to turn the heating on. The kitchen was a good size so we were able to cook. It also had dishwasher and washing machine