My stay at Isabel's place was just for a night and I actually haven't got the time to meet her in person. However, she arranged everything for me to get the keys as soon as I could and she was very quick to reply to every enquiry I had. The room is small and the bed quite small too (if you are taller than 1.85m you would have an issue). Anyway, the place is cosy and the area very quiet and safe. If you don't mind walking, the Cathedral is just 15 mins away. Overall, that was ok for what I was looking for.