The apartment was clean and tidy. We didn't see Montserrat much as she was at work when we arrived and we were late in after looking around. Seville. But when we did see her she was welcoming and friendly. The room was nice however extremely hot. There was a fan but this didn't help much and early in the morning there was lots of noise from the apartment below so sleep quality wasn't great. However it was a low price for a room very close to the centre of town so worked for us.