Yolanda was lovely. She was at the house at the prearranged time and was very helpful, getting us oriented to the city by showing us all the sites on a map. The house was not quite as magnificent as I expected for the price. I think if we had a larger group, the price would have seemed reasonable, but we ended up with only 4 people. The house is on three levels, plus an additional upper level to get to the washer/dryer. Lots of stair climbing.