There were good communications from the beginning of our booking and on the day our hosts were there to welcome us at the front door on arrival. They also looked after our luggage on the last day and met us again to arrange the pick up and put us into a taxi to the airport. They were charming and professional.
The flat was fabulous - very contemporary and clean with everything we needed for our stay. It also has a top floor patio with awe inspiring views of the cathedral that was just over the road. In the evenings we sat on the patio just admiring this wondering sight.
The location is central - everything, shops, sights, best restaurants and river is in easy walking distance.

If you have any difficulties with narrow steps please note that there is a narrow spiral staircase of about 20 steps from the living area with its high ceilings up to the bedroom. It was not a problem to us and was part of the overall beautiful design but it may be difficult for people with physical handicaps.