Both Karina and Tania were very quick to respond to any questions and were very accommodating. The flat was very clean and comfortable and had the added bonus of a patio and roof terrace with pool at the top that was lovely. The only negative was that the pillows on the bed could be more comfortable but this may just be a personal thing. A chest of drawers in the bedroom could also be a plus to have some extra storage but otherwise the flat has everything you may need. The building is also looked after very well.