Esperanza's attention to cleanliness of the apt and response time was fantastic. The apt's water was hot, couch and bed comfortable, plenty of towels, and the kitchen met all our needs. I swear that the bed sheets were ironed! The neighborhood was fun and it was only a 15-20 min walk to main plaza. Her daughter showed us the apt and gave us info on tourist sites, restaurants and directions. She truly cared about our experience. Even after we left Esperanza contacted us about our lost luggage. We highly recommend a stay at Esperanza's apt!