Disappointed with the booking to be completely honest. The host the previous night mentioned how we could leave our stuff at the apartment at 12:30 as we had arrived early even though check in wasn't until 3. This was much appreciated as we had plans and also didn't want to carry all this luggage around. When I arrived there was no one to let me in so I messaged the host and he said his colleague was on the way; he didn't arrive until an hour later. Once in the apartment the place was a mess it hadn't been cleaned so I messaged the host again and said that he didn't promise that it would be clean that we could just leave our stuff and that their usual check in was at 3. He then said he'd get the cleaners out to the place as soon as possible. The cleaner didn't finish cleaning that apartment until 6pm, 3 hours after scheduled check in. Overall, terrible service in my opinion and there was no real apology which leaves a lot to be desired.