The room is ok although there was no desk but several things need to be improved:
- check-in takes a long time as Rosario fills up forms. We had to wait standing and we were tired and we wanted to go to the toilets. I suggest Rosario lets us come to our rooms while he fills the forms
- Rosario did not allow me to make a washing machine whereas I was travelling with 3 children
- we have no access to a kitchen. It should be clear on check-in
- Rosario was unflexible regarding my date change request