An oasis in the city center!
My partner and I stayed at Casa del Ray for 5 nights. As a disclaimer, at the time of our stay, the property had only been open for 2 weeks, so there were definitely some issues that needed to be worked though. But even though we had some problems, Noelia (and the other staff) went above and beyond to help, troubleshoot and do everything they could to problem-solve. Noelia single-handedly turned a negative situation into one that was memorable.
I’ll start with the good: The building is absolutely gorgeous, and has been restored with no expense or detail spared. It is perfectly located, on a central, yet quiet street. The apartment was shiny and new, beautifully decorated and well- equipped, and had the most amazing mattress and shower that I never ever wanted to get out of. Truly a gorgeous flat!
However, here comes the bad:
The downfall of being in a brand new property is that they haven’t had the time to work out all the kinks quite yet. The heating in our apartment didn’t work for 2 of the 5 nights. To be totally fair, we were offered an upgrade after the first night, as the heating issue seemed to be connected to the sensor on the front door. But we loved our room so much, we opted to stay and use a space heater they kindly provided instead.
Secondly, they have a problem with the wifi, and it seems it wasn’t set up for apple/Mac products. Even the staff with iPhones couldn’t connect. So for our entire 5-day stay, we didn’t have internet access. Which for us, being digital nomads, was a huge source of stress.
Lastly, our apartment was located directly above the front gate. Which means that every time someone went in or out of the building and the beautiful heavy wooden door closed, you could both hear and feel it. This could be easily resolved by installing a dampener. Which I highly recommend they consider doing.
Overall, once the property has a little time to iron out the wrinkles, I would say it will be one of the best properties in Seville. We would love the opportunity to revisit it and feel lucky to have had the opportunity to stay there.