Looking at the past reviews, it seems that my visit only was a bad timing, but I do have to let know that my stay was really bad.
Multiple issues happened during my stay at Javier's place, which seriously deteriorated my experience :
- Insalubrity : cockroaches were found in the room, including one crawling on the bed in the morning. Javier said fumigation services occur 2 times a year, but there they were.
- Missing utilites : electricity was missing in the bedroom. As the result, the TV did not work, A/C heating did not work, and same goes for power outlets. As a result, we spent our nights in the cold, and without TV.
- Defective equipments : flush did not work properly and we had to manually fix it everytime. The bedroom's window could not close. It is worth noticing that this is the window that faces the street, one can easily imagine how unsecure we've felt during the entire stay.
- Miscellaneous : the water heater is only of a 50L capacity which is hardly sufficient for a 2-people flat. We had to wait 35min between each of us' shower. It is a detail, but that adds up to the total.
Plus, all of this could have ended another way, but Javier only offered help during my last night in the flat, and declined my request for a partial refund. Needless to say that AirBnb granted it immediately looking at the pictures and videos.
Apart from all this, location and check-in process are worth highlighting.