Carmen is an excellent hostess and her response time is great. The apartment has an excellent location and is as described on Airbnb. The only issue is that the water heater for the shower does not work properly due to the water pressure. You have to adjust the water temperature every five minutes and this can be a bit annoying. The owner can do nothing about the water pressure in the building, so it's not really her fault. Other than that, the apartment is great for the price.