I communicated with Julia throughout, and she was very cordial and responsive to anything I needed. The spaces rented out are set up much like a hotel. The studio was bright and clean, and it had its own "minibar" (drinks and snacks in the fridge that are not complimentary). What I loved overall was the style of the building and the terrace, which you could also easily reserve for a gathering if you wanted to. It was walking distance from all things I wanted to see.