What a HORROR STORY!!! Yes, the house is located in a nice area near everything and on a quiet street but GOD (!!!) we had so many issues during our stay that we DIDN'T enjoy it AT ALL (what a waste of time and money!).
Where to begin... first, the house is managed by a company and not the host personally. So, we ended up communicating with 5 different employees of said company to try to settle our issues during our stay (5 nights)... not pleasant at all. I did try to get in touch with the host (Pablo) but he never answered until I sent him a final message stating that I had filed a complaint with AirBnb (to which he finally replied).
Here are some of our biggest issues:
1.	fridge - upon our arrival (Saturday), we noticed that the fridge was at 13 C instead of 5 C (not ideal for breastmilk conservation). We notified the manager and it was fixed remotely the next morning.
2.	AC - upon our arrival (Saturday), we noticed that the AC of both rooms on the 2nd floor didn’t properly work. We notified the manager and I had to follow up with her on Sunday night because it wasn’t fixed and no follow-up was made by the manager... The manager came to the house around noon on Monday. She mentioned that both ACs were connected to sensor monitors (AC turns off if no movements are detected in the room). She undertook to call the AC company to turn it off to allow us to turn on the AC in our baby’s room while we were starting her sleep routine out of the room (in order to make sure the room was comfortable and cold enough for our baby girl). It was never done! According to manager #5 that came to the house, the AC company turned off the sensor monitors but she admitted, after I had told her that the ACs have been on for 3 hours (it was really late when she came over) at 20 C, that the AC company had clearly not deactivated the sensor monitors (the rooms were way too hot to be anywhere near 20 C). This issue was never fixed.
3.	Wifi - the signal wasn’t strong at all (not accessible on the terrace and the 3rd floor). Honestly, the signal was so low in the entire house that we ended up using our personal data (most of the time). I notified the manager on Sunday and never heard back from her on this issue. Issue not fixed.
4.	Shit smell in the entire house - upon our arrival (Sunday), we noticed a very bad smell on the terrace level. We opened the door of the “kitchen / top floor toilet / shower / laundry area” (btw not a kitchenette at all, there is a sink and some counter space, a washing machine, a toilet and on top of it a shower... that’s it) to allow the air to circulate and try to reduce the horrible smell. The smell remained but at least it was only on the top floor. However, on Tuesday, the smell had propagated in the entire house. We notified the manager and she came on Wednesday morning. She didn’t notice any weird or bad smell (odd ...) on. The smell was still pretty bad in the evening I requested an inspection so manager #5 came to the house. After arguing with her, she admitted that the smell issue was well known but that it wasn’t mentioned on AirBnb house description because it would be negative for business .... euuuuhhhhh so they have been intentionally omitting important facts to induce travellers to book with them... (it that even legal?!?) YUP, what a nice thing to be told by manager #5! This issue was obviously never fixed!
5.	Cockroach - we had an uninvited guest ... a living and crawling cockroach !!! Please keep in mind that we were travelling with our 9-month-old baby and that if she wasn’t in our arms she was on the floor .... we completely freaked out! Manager #5 mentioned it was normal (and well known) but once again intentionally omitted on AirBnb house description ....
The above explains why we didn’t enjoy our stay in the house. We will never go back to that house or any property managed by Pablo!