Overall we were generally satisfied with our stay at the apartment. We were pleasantly surprised with check-in, Bruno was extremely nice, especially with meeting us at the apartment for an early check-in.
Issues that were a bit problematic were that:
1. The shower hardware were mis-fitted (shower drain plate kept falling inward so that there was a square hole in the floor of the shower that we kept stepping in;
2. The handle control for the water volume and heat fell off and we were unable to screw it back in, it looked like the screw-in hole was stripped;
3. The sponge for the kitchen sink was well-used and hadn't been replaced with a clean/new sponge. It was unpleasant enough that we used our fingers to scrub the dishes instead of the sponge.
Aside from the above, we were happy overall with the apartment, Carlos and Bruno were VERY professional from start to finish.
We're assuming that there may be some issues with maintenance/cleaning personnel, and that Carlos and Bruno were not completely aware of the problems we noted.
Shawn