We were met on arrival by a representative of the owner, who was also available during our stay. Great central location. Well appointed apartment, lovely roof garden and terrace. Washing machine not installed when we were there, not a problem for us as we didn't go to Seville to do our laundry. The hot water supply was a bit eccentric - we had to leave the kitchen tap running to get the boiler to fire up to heat water for showers - but a minor quibble rather than a major issue. Some instructions on how to operate the oven would have been helpful as we couldn't get it to work. Excellent air conditioning. Parking in Seville is a problem, and I would strongly advise you not to bring your car, as the closest parking is 10-15 minute walk.