It is the first time I have a bad experience with an Airbnb host. I'm actually travelling for work, so Internet is extremely important for me in this moment. That's also why I chose Lucia's hostel. However Internet didn't work, and even if Lucia were so "surprised", talking whit another guest, I realized that it didn't work since more weeks. I don't really like the way she acted dumb instead of be clear from the beginning. She just said " you can leave tomorrow night" and gave the money back for the second night; no sorry or other apologies.