Communication - Excellent+. We were met at the door by Voyna. During our stay, someone was always available and responsive. Very helpful.
Bedrooms - quality linens, pillows that worked for us, note that the second (third floor) bedroom is small. The second floor bedroom is large.
Kitchen - a galley style kitchen, well equipped
General - This property is right in the middle of all the action - cathedral, alcazar, Plaza de España, Treana a short walk away. It is on a pedestrian street, so no car sounds. In fact, other than Friday night, you couldn't hear the street noise at all. You will have to manage stairs. Although there is an elevator to the first floor, the apartment has three floors. Terrace is beautiful with views of the Cathedral. We enjoyed a night cap there each and every night. We would like to stress the availability off our host. Extremely helpful.