Monica was great to communicate with; she always responded really quickly. Check-in was very easy. The apartment is lovely - very stylish - and has the added bonus of a rooftop terrace for use by residents. It is also well equipped. The apartment is on the second floor, but there is a lift for those with mobility problems. The location is perfect. Within a minute’s walk there is a supermarket and a square with bars and cafes; it is very much frequented by locals and is absolutely buzzing on an evening. The cathedral and Alcazar are about a 15-20 minute walk away. We loved our time at Monica’s apartment and would recommend it to other travellers.