Our check in was seamless she welcomed us up the stairs and into the apt. She showed us our rooms and was so kind. Little details that went a very long way was the water in the kitchen for a family of 4 was GODSENT. We had been traveling all day. She gave us some recommendations and a map. These are little things that go a long way when you are new to a city. Her Airbnb is worth ever euro. Amazing space and very clean and quiet!