Emma was really nice and helpful. She does not speak English but I was able to communicate in Spanish and she recommended places to go and was really helpful. She even tried to find for us a second key to the house as me and my friend were passing time separately- but even without the key we managed. The place is very central and very quiet, so I got a good night's sleep every night. There is everything a traveller can need- kettle to boil water, a fridge, a bottle opener.