The apartment is not suitable for four people! upon check-in, the manager pointed to the sofa which should fold out to accommodate two people. but the fun started at night when it was time to get ready for bed. To begin with, in order to push in the sofa, it was necessary to rearrange it in a room that was not large, and the unfolded sofa, together with the belongings of four people and the kitchen table, occupied the whole room. but the main problem is that when you lie down on him, he sways like a swing under you, in fact one person is lying on the back of the sofa, which has no support, and if your partner does not have more mass next to you, you will lie on the floor ... such is the carousel. in the process of pulling out the sofa, a socket was found that fell out of the wall and sparkled with bare wires. a good way to wake up suddenly at night. further, when they began to make the beds, they found sheets with hair and brown spots, on one pillow there were dried blood spots. after all, I immediately turned to the owner for a refund. in response from him, I heard something in the style of "I do not want disgruntled people to live in my apartment" and promised a full refund. I spent the whole next day talking with the managers of the airbnb and finding a new apartment, and the owner was only concerned that we left the apartment as soon as possible, zero apologies. as a result, minus a day of vacation, spoiled mood and nerves and a new apartment for a high price, bravo Fabio, excellent approach to clients.