Every detail of the check in has been honed to perfection. Before your stay, Miguel sends you very detailed check-in instructions (pictures and everything). Keys are stored in a lockbox, which is how they should always be done in my opinion (so no one is waiting around for the other party to show up).
Once inside, Miguel has labeled the rooms so it's easy to find yours, and inside the room, has a list of everything you'd need as a tourist (sightseeing spots, places to eat, wifi, etc.). It was set up well, and we had no issues getting anything to work. What we loved most were the amenities! There was a washer *and* a dryer, which was a godsend for us, since we'd been traveling for about a week and needed to clean our supply of clothes. They're both free to use, and detergent is provided. Also, the kitchen is modern and completely spotless. It was actually a joy to use.
Other notes:
- there's one bathroom in the apartment, and you're sharing it with one other bedroom. We never had an issue with having to wait.
- if you're coming by car, there is technically free street parking, but it's very limited. If you arrive late at night like we did (10pm or after), you won't find any. We ended up parking a few streets away, based on Miguel's suggestion (about a 10 min walk).
- It's possible to store your luggage for a few hours after checkout, which made our lives a lot easier. Even that wasn't any hassle, as the lockboxes made it easy to return the keys whenever we left.