We had a fabulous experience with Javier and Elena! Javier went out of his way to make things easy on us. When Rob dropped us off to park the car, he got lost on the tiny one-way streets—unfortunately with both of our phones in the car. Rob doesn't speak that much Spanish, and Javier's English isn't as good as Elena's, so he contacted her to call Rob. Long story short, Javier took an hour of his time just to help us out. These are wonderful people, and the place is great. Awesome terrace off the kitchen upstairs. Although it is still possible to make lots of wrong turns with your car in Seville, you can't go wrong with this family!