Communication with Maria and her co-host Angela was immediate and responsive. Angela met us outside and showed us into the apartment. The apartment was true to the photos, plenty of space for our group of 4 adults and two children. The views are lovely with plenty of natural light. It does get noisy in the plaza below but we were prepared for that from reading other reviews and brought noise machines along which made all the difference. We only stayed two nights and didn't really use the kitchen but it was well appointed for longer stays. The elevator is a big plus since the apartment is on the 4th floor (5 stories up).