Fran welcomed us to this splendid, fully equipped, and clean apartment. It fits the description and pictures perfectly. They prepared gifts for us to welcome the New Year, including chocolates and the traditional 12 grapes beautifully wrapped, and a bottle of wine for us. Fran gave us a complete walk through around the apartment.
It was very easy check-in process. Fran was waiting for us in front of the apartment to guide us to the parking garage. He was accessible at all times during check-in. Fran was there for us every time if we needed him, and he was 100% responsive. The apartment is located nearby grocery stores, restaurants, pharmacies, and Seville.
Our rental car had a flat tire on check-out day. Fran took his family time to help us out while we waited for the tow truck. Fran gave my husband a daughter a ride to the tire repair place, while I rode in the tow truck. We cannot thank enough for all help they gave us. We absolutely recommend Encarna’s place! It was like family!