We arrived at the train station in Sevilla, our taxi driver didn't know the address and didn't speak any English. I called Ian, he spoke to the taxi driver, he drove us to the meeting point where Ian explained to him. Ian also helped us with our luggage which we really appreciated. He was very kind and helpful. The place is really close to the train station, great location if you travel further. The place was clean and the mattresses were comfortable. We were very satisfied with our choice.