Note that Ana Maria apparently rents out multiple apartments under the same account - the photos on the apartment were not made at the place we stayed at and most probably the other reviews are for different places, as well. All in all we were really dissatisfied. There was a gut-wrenching smell coming from the sink of the bathroom which filled the whole apartment. Kitchen - yes, spices, oil or anything you would need for the simplest meal -
no. Washing machine - yes, but no washing agent. Not enough toilet paper, only one garbage bag. But all of that would be fine. Mistakes happen, things can be missing, it's really not necessarily a problem. It's all about the attitude. If you're asking for hotel prices, you have to deliver like a hotel does. But after nicely remarking about the stuff that was missing and the smell from the bathroom she was completely unreasonable about it. The whole communication was a hassle, since she was asking us pushily and repeatedly about our EXACT arrival time already days before our actual arrival (a 2-hour time window and the proposal that we'd give our exact time on the day of arrival were not good enough). All of that in Spanish only, since she didn't or didn't want to speak or write a single word in English. The cherry on top was Ana Maria commanding us to take the trash to a public waste disposal facility when we left...