Definitely a five-star experience from beginning to end. We especially appreciated Lola meeting us in front of the apartment. As she took us into the building, she clearly explained which key to use where, where there were lights to turn on, how the elevator works, et cetera. Once in the apartment she was equally thorough in showing us the apartment's features, and then showing on a map several areas of particular interest.
The apartment itself was comfortable, uncluttered, full of natural light, and even larger than the photos suggest.
And finally, we appreciated Maria arranging for a taxi to pick us for an early morning flight.