Pros: Check in and communication went well and the location was pretty ideal for us to get back to the train station. Cons: Air conditioning didn't work; there was a unit for it but it just pushed out recycled warm air, ever so slightly. Dried blood stains on my husband's comforter. Wifi that is advertised is pretty much non existent and the signal was either too low to load a webpage or there was no signal at all. Long black hairs in the towels (we don't have black hair). Do you like a rock hard mattress and bed springs in your ribs? The bathroom door was hard to open more than 18 inches and when closed it didn't latch shut. Plenty of other minor issues but you get the point.