Bianca and Miguel were great with communication. We dropped off luggage once we arrived and then picked up keys around 1.30pm whilst the room was being cleaned. We couldn't fault the location, right bang slap in the middle of everything especially the Real Alcazar and cathedral, and all the amazing tapas bars. The kitchen came with bread and a few other bits which were a lovely touch. It was perfect for two people. The only negative, if any, is the lack of natural light but if you're not spending any real time apart from sleeping then it's fine. We loved it and would go back!