Antonio was very good with communicating. He was not able to meet us at checkin or checkout, however the lock box made it easy. Also, he gave very detailed directions with how to get there as well as pictures to show us where to park in the parking garage (which was free). The location was perfect as everything was walking distance and the apartment was very comfortable. We had a great stay in Sevilla and would definitely stay there again! Side note: If you plan on driving in Sevilla the streets are very small so be careful and have google maps handy because some streets are tricky=)