I booked Eugenia's apartment in Seville as part of a gift for my parents. They were arriving early in the morning and leaving late at night so I was a bit concerned about the check in / check out processes. Luckily, Eugenia was really helpful and she always replied to my messages within few minutes or hours. She gave us solutions for making the check in / out processes easily and flexible. Her brother was very helpful as well with his detailed explanations about Seville, places to visit, bars, etc. The apartment was perfect and ideally located. A place to recommend with no kind of doubt!