This has been my worse experience ever with an Airbnb. Not only the flat was far from the minimum cleaning standards that I am used to when it comes to Airbnb accommodations, but even worst was the manners from the contact person/host. From the initial booking I waited 4 days to have his answer to a question related to the flat -his answer was not helpful-. The very morning of our arrival, as I hadnt heard anything from the host yet, I reached out to him via message to understand how to proceed in order to get access to the apartment. His instructions were to text him once in the doorstep and he’d get there straight away. I texted him before getting to the house, to give him some heads up. He didn’t reply my messages or calls and got us waiting on the street for 15 mins, with 2 big suitcases and after 12 hours trip. Whilst I understand that someone can be delayed, what came afterwards I dont find it acceptable when I am paying a service.
Not happy enough with having us waiting, he arrived with an outraged attitude -as I texted and called him several times- stating that we were too demanding and, literally, to ‘go back to Germany’. After feeling insulted by the host, we all made the attempt to leave the building and he finally throw the keys to us to help ourselves, what we finally did. The last day, I messaged him again in the platform to understand what to do with the keys before leaving.. I am still waiting for an answer, 3 days after.
The flat: dirty, dusty, unfinished -doorframes not assembled, doors don’t fit in the frame, hairs in the floor, splashes of water in the bathroom mirror, drops in the cutlery drawer, noisy in the evening..
Good location, great potential of the flat, good atmosphere and close to many bars and restaurants.
Definitely, I would not recommend it at all.