1. The apartment is in a quiet neighborhood, which is located 20 minutes walk from very nice attractions
2. The check-in was flexible and we could check-in earlier. We paid an extra night to be able to check out late.
3. The apartment lacks heating system. It has AC in two rooms but ir was not enough to make all rooms warm. We asked for extra blankets given my small son and sister felt cold, our request was simply ignored.
4. Bathroom shower was broken, so no way to fix in the wall. Water drain also not working. When we reported this, we were asked to send picture and no follow up questions were asked.
5. Simple comfort things missing. Ex: nowhere to hang towels and trash bin in bathroom. Very few pots, plates, cuttlery, etc. Hot water storage too small and not enough for more than 2 people to shower
6. I do not recommend this place for winter season. For the summer, the missing itens and lack of support may not be as bad as it is in the winter.