Jorge was great at responding quickly. He even surprised us with a bottle of red wine when we arrived! The location of the place is quite convenient for public transport. The neighbourhood felt very safe. A little bit of a walk to get into the main tourist areas but it's a very enjoyable walk where you go through local communities and shops. The place matched the photos exactly and was very nicely decorated. It felt like home away from home. Bathroom on the main floor doesn't have ventilation so it gets stuffy after a shower. Kitchen cutlery and cups were dirty but wasn't an issue as we just washed them before we used them. It was also great to be able to wash our clothes mid trip! Overall a great place to stay and feel like a local. Would definitely stay again!