The apartment was nice, clean and in a good location very close to the Alcazar. However, on our first day, we did not have hot water until 2PM and on the following day, there was no electricity at all until the maintenance guy showed up at 5 PM. Therefore, we could not take a shower or get ready early in the morning. Romina from the Minty management co. was friendly and responded right away, & first indicated that it must be an issue for the entire street and we should check if our neighbors had electricity. Turns out it was just our apartment. The maintenance guy couldn't explain what was wrong with the apartment as the electricity seem to shut off during the night when we didn't even have anything on. We are avid Airbnb users and easy going travelers but we were disappointed with our experience here as we felt our issues weren't fixed with urgency both days. The most disappointing for us was we contacted the owner about our issues and no response to this day.