Esther was helpful, nice, and relaxed. The apartment is clean but I removed 1 star because pets can sometimes cause a slight “mess“. The apartment is colorful, comfortable, and doesn‘t get hot. Esther provided breakfast, coffee, and bottled water which is very nice. The windows and doors had insect screens and the balconies have many plants and are very beautiful. The outdoor pool is clean and the neighborhood felt very safe and friendly.