When looking for somewhere to stay in Seville, the photos seem to suggest you get everything you see, you do not, many of the photos are of communal areas. The greeting went well. Later that day I had to communicate to say tv doesn’t work, I spent 20 mins trying to tune it. Next morning host came and tried to tune it but after 15 mins all we were left with was YouTube for the rest of our stay. The aircon in the lounge area only blowed cold even when set to 29c, didn’t bother reporting it, the lounge area at this time of year can be quite cold so we went to bed early to keep warm. The windows in the lounge and bedroom are high and all you can see out of them is sky. Also in the event of fire around the front door you simply cannot get out plus if there was a fire at the top of stair area you would be trapped in the room with no way out. I do not know what the fire escape regulations are in Spain but they definitely would not meet UK regulations for escape. No welcome pack whatsoever