Monserrat is a sweetheart! She is extremely accommodating. We had a problem with an error on our side but she was able to quickly fix it. As soon as we got there, Monserrat showed us maps of the city and thanks to that we were able to truly get to know the real Sevilla. Monserrat knows her way around the city and will go out of her way to be an awesome host! I would without a doubt book her room again! :)