Azure, who met us and saw us off was extremely friendly and helpful. He kept in touch with us and responded to any problems we had. The apartment was exactly as portrayed on line. The location was fabulous. We were right in the middle of the Centro neighborhood and right over the river from Triana. If you come to Seville for Semana Santa, this flat is right in the middle of the action. It is in a building with a tapas restaurant, so it could be noisy. The roof patio is wonderful. My daughters and I had cocktails on the roof every evening at sunset. The apartment is a bit spartan. It could use a bit of decoration, but that iswa minor detail in comparison with the location.