The flat is well placed and modern.
Unfortunately we did not find it clean (crumbs/marks on surfaces that clearly hadn't been wiped/dirty cutlery etc) and although check in was very smooth, I messaged immediately to mention that the place was not clean and I was ignored. I also noticed that the front window did not lock and messaged the host within 30 mins of arrival, this was also ignored which is more problematic.
24 hours later I still had not heard anything from the host so I said that my family was concerned about the safety of our belongings and ourselves. (I was having to carry heavy work equipment in my back pack all day as I was not comfortable leaving it in the apartment with the window next to the front door not locking). They then said they would send a handyman. He came and said he had to go away and get a spare part for the window.
24 hours later we still had not heard anything (despite messaging again and now saying that the front door to the Main Street was not locking and could be pushed open by anyone walking by, so we were very keen to get this sorted). We called the host and they then said there was nothing they could do until Monday (we were there Wednesday - Sunday).
If this had not happened we would've felt that the place was fine, unclean which was not impressive, but good location and did essentially what we needed it to. But this whole exchange felt like they just hoped we would forget about the safety problems and stop bothering them. Fair enough if you are an individual doing your best (you can still show some concern and respond to messages, but fine) but not if this is a business and you are a super host. If the place had been clean and the host had cared more about our safety concerns we would've had a different experience. If these 2 issues are sorted then this would be a nice place to stay.