The room is adorable and it is in an amazing location! The communication was excellent, they were very easy to communicate with. The only issue was the room and bathroom were pretty cold as the whole building is mostly brick and we stayed in February. The bathroom is not very private. It stays very clean, but it's shared with everyone else on the floor and there is an open window that makes it so that sounds from inside the bathroom are not so discreet :/. Also, since the bathroom is getting all the outside air, it makes taking a shower or bath not as appealing since you're anticipating being VERY cold as soon as you undress or get out of the shower. However, the bathroom and bedroom are decorated beautifully.