Maribel came and met us right at the apartment and was extremely helpful right off the bat! They have a whole collection of brochures with different activities and lists of all the times and prices for tourist things all readily available! Maribel even ordered us a taxi for our 5 am departure right in the spot and confirmed with us the day before we left as well. The place is absolutely beautiful as well and a very pleasant stay. The location is perfect-- a very close walk to most of the tourist sights, but still quiet for the night so that you can get rest! Honestly, at the end of a three week trip through Europe, this was probably the best experience we had with our hotels/hostels/other Airbnbs!