Juana and Rafael are one of the sweetest and kindest people I have ever met. Prior to arrival, they gave me clear instructions on how to get Heliopolis which made my journey there easy. Right at check in, they greeted me with a warm welcome and walked me through the amenities. The place was exactly like the pictures; so peaceful, clean and cozy.
They also gave me a transit card (super handy!) and a tour of the neighborhood along with the bus routes. In addition, they gave me a list of recommendations on local restaurants, attractions to visit with hours of operations and city maps.
Juana and Rafael were always available to answer any questions I had, taught me Spanish, and were checking on me regularly. I know I have gained a new family in Sevilla after staying at Juana's. I am going to miss our chats, Juana helping me warm my food, and giving me the best teas to try. I cannot thank them enough for making me feel right at home and taking such good care of me. Highly recommend it!