Jesús was a very responsive host when I had problems which at the start was often. I had difficulty with the WiFi and was put in a less aesthetically pleasing apartment. I stayed in the flat for 5 weeks so It was okay but if I only wanted to stay one night it would be a pain. The apartments are very small, mine had lots of excess furniture but they serve their purpose and are in a great location. It does depend on the other guests, some can be noisy and their smoke can drift in. I also had trouble with teenagers which like to meet outside the building. They play reggaeton and act like teenagers do. One day I returned to an egg thrown through my window. Of course the host can't change that. I was happy with the reduced price I paid (as it was over 4 weeks) but would not have been happy paying the original price