Great communication, made check in very easy. No problems arose during the stay. The place is very centric and close to key iconic areas but it is separate enough from the noisy streets and therefore unit is quiet except for occasional noise from neighbors. The place is small but it matches the descriptions so it was not a surprise. The windows have solid shutters which almost completely darken the room. I didn't use the loft, the climb up to it is steep and it is not for frail people. There is no lift to the unit as stated. The hallway lights may turn off on your way up and it becomes completely dark at night and difficult to climb the stairs to the unit. There is coffee but otherwise very few basic supplies. All in all, a great choice for a functional, centric, quiet stay in Seville.