We called at check in when no one was there to meet us and someone came out, handed us keys and pointed to a door. Flat is in a nice area with bars and restaurants. We messaged the host to ask how to use the AC and recieved no response the two days we stayed there. We had a panic and searched the entire flat for an AC remote since it was too hot to sleep and after an hour found it attached to the wall. The bed is terrible. Neither my partner or I could sleep well. There was lots of noise from the outside street. If the terrible bed and lack of communication were fixed this could be a good Airbnb, but as is I would not recommend.