Alison and Carlos were very welcoming, allowing us to leave our bags at their home several hours before the apartment was ready. Alison took the time to give us suggestions for places to see in the city. We were in a fantastic location near everything. We also had an early departure time and she had no problem meeting us at that time. The accommodations were wonderful and the bathroom was especially nice - plenty of hot water and double sinks. The bedroom was very quiet and set away from the street. We highly recommend this apartment and host.