What a fun space - the colors, the atrium, the beautiful decor. Managers were responsive to issues= we rarely have issues when we stay at airbnbs so when three came up we were wondering if they would get frustrated with us.
First was our issue -we stepped out without at key! They told us exactly how to resolve it- thank you.
The 2nd and third issues were their responsibilities, but things happen! And they addressed each as well as they could. It was the weekend and the holiday season so they struggled to get people out to repair.
One was the heating- it wasn't working well at all and we were bundling up in jackets to go to sleep at night. They couldn't seem to fix it and we finally agreed to have them bring us space heaters which worked well.
Another was the plumbing. The shower floor filled with water and it flooded the bathroom. Yuck. But they sent a plumber and it got repaired.
Great place and good experience with managers. Thank you- we highly recommend!