As other reviewers have said, Javier is accessible and delightful to speak with. The place is nicely set up and comfortable, although at 73 years young, the bed was a little difficult for me. The area we were staying in had the noise of people walking by our windows both inside the building and out, and the need to keep closing our windows due to smoking inside the building and out. If we had not been on the ground floor where the atrium and the stairs are, it is possible that living upstairs would not have the same disturbances.
It is quiet at night, thankfully.
We enjoyed being there.