I let the host know when we would arrive and he didn't respond to that. He let me come all the way to the address through narrow streets- nightmare of a ride- and then after I contacted him again he said to com to some plaza and that we should not have gone to the apartment. It took a long time to find the garage and only to see that our SUV doesn't fit into the space. The guy from the agency that greeted us was nice - this was not his fault- and sent us to a public garage where we had to pay for parking and walk quiet a distance. The appointment gets a bad cleanliness rating because there was a cigarette bud on the floor.