The location is perfect, down at an alley, but still very close to the cathedral and alcazar. Juan Carols and Claudia were away during our stay but they were informative and prompt in providing check in details and recommendations for local restaurants. The helping guy was super nice too. The only downside was the two pairs of neighbors next door who were very loud talking in midnight. Due to limited sound proofing among rooms, we were literally woke up by the second pair at 1AM and had to knock on their door to ask them to lower down their voice. Other than that, everything was perfect.