The listing was very different to the apartment- instead of 1 double bed it was 2 single beds pushed together (with springs poking out of the mattresses). There was no sofa bed as advertised either. The shower had a bad damp smell so you need to keep the door closed the whole time. They also didn’t have some items advertised like milk etc. They later told us it was an old description and had not been updated.
This wouldn’t be too bad but they never mentioned the 2 single beds until we messaged them and stated there had been an “emergency”. The next day they put a double mattress in but I don’t think that they would have done this unless we asked them too.
They never offered any type of compensation as an apology for the first night which would have been nice as this is not exactly a cheap air bnb. I think this is the result of using air bnbs run by companies rather than individuals as they don’t care as much. Disappointing experience, but Seville is lovely!