While we didn’t meet Juan, his communication was informative and friendly, as was his friend who gave us the keys.
Unfortunately, there were several issues with the place that affected us. The heating doesn’t work at all, a space heater was provided but it was impractical to use this to heat the apartment during the chilly mornings. The WiFi went out, and the router was locked behind a cabinet that the host was resistant to tell me how to open, although he did after about 24 hours. There are issues with the plumbing, causing water to surge between hot and cold in the shower, and basics like hand soap and kitchen towels were not provided. Nobody was available to help with anything since The host is out of the country and he couldn’t reach any friends or family to fix anything. At $100/night for a stay of 5 days, this was quite frustrating.
Finally, unfortunately for the host and guests, there is construction below the apartment windows that was very loud and started as early as 6am. The dust and noise made it necessary to keep the doors closed and we were unable to enjoy the beautiful sunny patios.
We understand every apartment has its quirks, but we wish the host had been more forthcoming about the issues before we booked and should adjust the price accordingly. If these issues are resolved and when construction is complete, I’m sure this would be a better experience.