We were checked in by Laura who was very friendly. We arrived 3 hours early and she rushed to the location to meet us. Laura showed us all the amenities the unit had to offer and then gave us great advice on how to get around the city. She noted that the coffee was missing and brought us some herself the next day. Laura was very responsive when we messaged her. The unit itself is very cozy and well equipped with everything you need to enjoy your stay in Seville. I would highly recommend this place!