Christina from Caminante Agua V is a friendly but not a responsible host. We are very frustrated about how she handled a few really bad situations that occurred. Several nights some other guests were responsible for serious noise pollution. Although the apartment is nice, it is extremely noisy. Groups of people decided to party at the rooftop pool (scream, play loud music, sing, move with stuff or whatever they did at 2am the first night and 4am another night, and Christina didn’t do anything with the complaints. Yes, she is friendly and responds quick, but once you message her about this matter, you only get a reply that all the guests are informed about the rules and she can’t do anything without a roomnumber. There are only 7 rooms in the building, cameras everywhere (also at the pool), they can see what time the guests unlocked their own front door from the apartment (I received screenshots) and I provided information about who the troublemakers were. I don’t care about partying people (I love it myself), but like noted before, the building is extremely noisy. They could have locked the pool in the night, warned the troublemakers or whatever. Christina as a host is not acting responsible while she should. Yes, in easy cases like the average cleaning the first day she was quick by made the rooms get an extra cleaning, but the 3 of 5 horrible nights (where I reported 2) she didn’t behave like a host who is responsible. Last but not least she didn’t do anything with the matter that I was already in bed, another guests from another floor accidentally used his own doorcode at my room and entered my room!! The other guest and I were embarrassed about the whole situation. Christina from Caminante only replied with a report that the other guest didn’t open our door with his code and that was about it. I even adviced her to contact the other guests. No words, no nothing later about this matter. In 2020 I was here before and I like the place, but several nights in 2021 were really horrible and and our host was (sadly) a big letdown.