From reservation through departure, Jose Luis and his assistant, Diego, could not have been more accommodating. They communicated well, and Diego was there, waiting for us - he even flagged down our cab as we drove slowly down the street. The apartment fully met its advertised qualities...and more: We couldn't believe how quiet it was. The bed was super comfortable, and the wifi worked superbly. We walked everywhere from there, opting not to hassle with the Medieval streets and difficult parking away from the apartment. Maybe 18-20 minutes to the center of downtown - our smartphone's Google Map was invaluable, especially after dark. Right in our neighborhood, we found a very good coffee shop and even - ta-DAH!! - a microscopic shop that dispensed 4 very good local craft beers! When we couldn't figure out the washing machine, Jose Luis arranged for his housekeeper to come by very quickly and walk my wife through the process. When we returned later, we found that the housekeeper had washed our laundry and hung it up to dry!!!! We found some truly great restaurants between us and downtown. The night before our departure, Jose Luis even called a cab for us - and it arrived 1 minute early. We'd recommend Jose Luis and his apartment to anyone!!!