We arrived early and met people checking out so were able to get Javiers telephone number from them and he arrived within minutes to let us in. Neighbourhood is authentic, not at all touristy which we liked and a fabulous restaurant a few doors up. Great clean accommodation, very comfortable beds and in particular the roof terrace a haven for enjoying the sun. We also appreciated the key to allow us access straight to terrace from entrance lobby. We didn't see information about apartment until three days in, its on a coffee table in a hessian type of folder, we had assumed it was to protect table and hadn't looked too closely! We had some internet trouble, bit intermittent, which was inconvenient at times. When we couldn;t make contact with Javier, we emailed Elly and she replied immediately so 100% to Elly for responsiveness to our queries re hob and cooker. All in all a beautiful peaceful place to stay and we had a great holiday in a wonderful city.