Our stay at Susana’s apartment was alright. We had to wait 30min outside the building since we were not informed that we would locate the keys in a hidden place (we expected the host to meet us upon arrival). The location is excellent, walking distance to most attractions. The amenities provided were also complete although we do not recommend staying here during the winter. The heater is outdated and needs to be constantly drained for it to work. We appreciated the information provided (ie. tips, restaurants, walking routes) We especially loved the provided multiviaje card; it made it easier for us to get around. Overall, good value for the amount we paid, just hope some of the appliances are replaced/updated.