Everything was faultless. From the minute we booked to the minute we left. The place is amazing and it made our stay superb. Last year we stayed at the Alfonso XIII and this is sooooo much better. The location is great, it’s super clean, great layout and beds are v comfortable. The views are out of this world and Maria Elena and Sonia were simply amazing. When the lift was not working on our check out day sent two men within minutes to help w suitcase. Faster and better than a 5 star hotel! Gracias for making our holiday so special. We love your city. We love your apartment and we love how special you made us feel. Will definitely be back!