While the unit is very convenient to all the city sites and transportation, we were very disappointed that there was a plumbing problem in the kitchen so we could not use the sink nor he clothes washer - this happened within the first hours of our arrival. Nacho had a friend look at the issue but it required a plumber. we realize that these things happen, but Nacho didn't respond to our questios nor did he provide any updates so we didn't know what was happening. The kitchen sink and shower drains were also slow/blocked. The refrigerator had not been cleaned and the kitchen drawers were off their rollers. There was AC in every room (except the kitchen) but some of the controllers lacked batteries. The unit seems to be poorly maintained. Nacho declined my request for a discount.