Glenn contacted me immediately after booking. Two days before arrival I was texted by Pilar, who would receive us in Sevilla. She was very kind and also asked and explained us how to arrive with public transport. She was waiting for us when we arrived and explained everything very well (also regarding the festivities of Epiphany). Glenn also contacted me by mail during our stay to make sure everything was ok. Communication was excellent!
The appartement is very central (10 min away by foot from the monuments) but also very quiet as it is situated in a back street of a plaza. It's well equiped (we loved the oil, some tea/coffee, rice, herbs -> those things you need but don't buy when just passing by for a few days). The bed is spacious for two and comfortable.