I unfortunately had a lot of trouble getting in touch with Maria before arriving. The check in instructions said we would be given a lockbox code, but it was not included and Maria did not respond to my messages. We waited outside and kept ringing the doorbell to the gate for over an hour before we were finally let in by Maria. The listing we choose said we would be on the 2nd floor with a king bed, but she brought us to a room downstairs with two bunk beds. The listing also states free parking on premises, but you actually have to just find street parking. When I tried bringing this up and showed her what the listing said, she offered to push the two beds together but did not apologize for the inaccuracies of the listing. She forgot to give us towels, but she was quick to supply them once we brought it up. Noise levels were slightly louder than we expected in a shared house because the footsteps on the staircase echoed since we were in the bottom room. Maria was very nice during our stay, but unfortunately the entire check in process & the inaccurate description of the listing was frustrating.