BIG TOURIST SCAM. I cannot stress how terrible our experience was. Firstly, no one met us at the apartment- we were left waiting outside in the heat for 30 minutes. We called Javier many times and no answer. My daughter had to walk to their office to get someone to help us in. We were guaranteed the apartment would be clean by 3pm—we walked into the cleaning lady still cleaning the place at 4pm. Their excuse? “The place was very dirty before you came here”. Great. The place was not as advertised, very dirty, and dated. The guy who let us in was super rude to my daughter for trying to help us.
Bottom line: not as advertised, very dirty and dated, there were barely any amenities, and horrible treatment from the company. We had to find a new place last minute for our week long trip.