Natalia met us (she even tried to hold a parking spot for us) at the street. Everything you need to know is simply explained in order. She is available at email and phone, but there is not a lot to ask about after you met Natalia once :) The apartment is clean, nice and perfect for a good stay i Seville. The location in the city was surprisingly good. We have two boys (1 and 4 years old) that also enjoyed it at Natalias apartment.