Disappointing and frustrating. Notified Carlos of the broken blinds in the bedroom within minutes of checking in. He postponed the fix until the second day. It wasn’t until after 18:00 the following day that I asked for a cancelation and a refund that he appeared within minutes to fix it. The bedroom faces the stairwell and the neighbors by the way. Awkward enough with your clothes on. Also the sofa is broken and bring your own extra toilet paper. We had three pieces left on the roll. No new rolls around I could find. Washing machine is provided. But the drying rack is on the roof which is kept locked.