Let me begin by saying the unit (albeit small, but beautifully renovated) and location are excellent. That said, I had a couple issues with the unit while I was there.
The A/C failed to work after my first night. There is no natural airflow in the unit, so you are reliant on A/C to keep cool. I was informed the issue needed to be resolved by a specialist technician. I’d booked for 5 days and did without A/C for days 2 and 3… I left to a hotel on day 3 as the situation was not resolved and the unit was too hot to stay in. I was refunded for days 4 and 5.
There was also a strong sewage smell upon entering the unit. I didn’t complain about it, but it wasn’t pleasant or “luxurious” as the unit promises. There were reviews commenting on the same issue which clearly has not been addressed.
It’s a shame. The unit was lovely and perfectly located in the historic centre stays from the cathedral.