The host left us out in the street with all of our luggage. The door was locked and their phone was off. We had no way to get in. If it wouldn’t have been for a kind soul that came and let us in by we would have left to look for another place. They also knew that the WiFi system did not work and said nothing. Without it we couldn’t arrange the rest of our trip, costing us money. They later claimed that they tried to communicate with us, clearly a lie. The potential is here but without customer service this place quickly goes from five to two stars. These folks shouldn’t be in the hospitality business. Too bad.