Javier was very nice and met us at the apartment to show us the unit. He gave us additional helpful information for sights around Seville. The apartment was much larger than expected, and looks exactly like the pictures. Unfortunately we ended up moving to a hotel the first night because of a strong overpowering smell that seemed to be coming from the half bathroom. The smell was overpowering we could not sleep. After leaving we contacted Javier and asked for a refund but he did not accommodate which was understandably his choice. I know Javier believes we should have contacted him before leaving, and stay one more day to see if he could fix the problem. However we didn't want to risk another sleepless night. He did go to the apartment the next day with a plumber and said there was nothing to fix and no odor. We have rented many homes through another site and have never had this problem before. We were sad this happened.