This is a beautiful apartment, and the location is amazing. Loved that it looked out over a beautiful plaza and palace. It was an easy walk to local restaurants, cathedral, Alcazar, etc. So 5+ stars on location and views from windows. The apartment looks just as it does in pictures on the Air BNB listing. Very clean. We had a ton of space and loved that it had 2 bedrooms and 2 bathrooms. We didn't really use/need the kitchen - but it appeared to be fully functional and stocked. There was tea and coffee available and a nice, cold carafe of water in the fridge. Also, this apartment felt very safe - there were basically 3 locks to get into the apartment. This was a very quiet apartment (except for the beautiful church bell that rang occasionally). The AC/heat worked well - and there were extra blankets available. There was ample closet space for our clothes and belongings. Rocio and Daniel were excellent communicators, and were very easy to get in touch with. They gave very clear instructions for check-in and check-out, and they also provided recommendations of bakeries, etc in Sevilla. Location, safety, cleanliness, storage, space, host, and looked as is pictured in listing = all 5 stars.
There were some negatives - which is why I didn't rate this apartment as well. The beds are very uncomfortable. The master bedroom bed was so very hard - we actually layered blankets on the bed and tried to sleep on top of them to provide some amount of cushion. It helped a little - but not much. My husband complained of a back ache every day from the bed. I was unable to sleep in the bed - because I must have been allergic to something on the bed. After laying there for a several minutes - I'd become congested and begin coughing. So I ended up sleeping on the sofa every night (which was slightly more comfy than the actual bed).
My son slept in the other room - and that bed was even worse. It was hard - but it also had a huge indentation in it. I actually don't know how he slept there. No way could 2 people sleep in that bed comfortably.
It rained almost every day were were in Sevilla - so it was humid, rainy, and wet outside, and very humid in our bathrooms. We were given 4 towels. The bathrooms had poor ventilation - so they stayed humid. So the bath towels didn't dry out after each shower. Also the shower "doors" are so undersized - that the spray from the shower got out all onto the floor. So we used one of the towels to clean that up. That was a mistake - because when we asked for a few more towels - we were told they could be given to us for a charge of $5 a towel. We explained that our towels were wet - and weren't drying due to the moisture in and out of the building - but that didn't matter. I really feel like there should have at least been 6 towels in the unit (since the unit will sleep up to 6).
The water in the bathrooms had a sulfur smell to it. I didn't notice that smell in the kitchen sink. Maybe that is just the way water in Sevilla smells - or perhaps it is an issue with the pipes in the bathroom. I'm not sure. The hand soap was gross. It had an awful smell, and was in a single, use plastic soap dispenser (which had clearly been used multiple times). There is no bath soap or bidet soap - so you'll need to bring that or buy some at the grocery store (which is close by). The apartment is on the second floor (which I really liked) - but the stairs in the hallway are steep (so could be an issue for someone with mobility issues).