Overall, we were disappointed with our experience. The positives - beautiful courtyard, The place was clean, the beds were comfortable, AC worked well.
Dealing with the management was horrible. Really slow/late response times. We notified them we would be arriving at 13:30 and they advised they would be at house to meet us by 14:00 - 90 minutes later someone showed up. We were sitting on the street corner, bags, kids, etc. The most frustrating part is that we were continually told 10 more minutes 10 more minutes 10 more minutes (see similar situation shared by other guest). The woman finally showed up and she proceeds to throw her colleague under the bus saying that she is new and doesn’t know how to properly schedule check-ins.
We requested a third key (3 bedroom place) and was told via email not a problem. Just before we arrived we were told that they were unable to accommodate three keys. We requested a cot for an 11-year-old and was told no problem only to arrive and then be told that they don’t offer cots.
The place is much smaller IRL than it looks in pictures. Layout is weird - there’s one bedroom off of the living room which is challenging noise-wise and then there are two bedrooms that you have to exit out of the main area to access.
The bathroom in the room with the double bed had a sewage smell.
This is our 6th time to Seville in 4 years - There are so many lodging to choose from; Unfortunately I cannot recommend at this as one of them.