This apartment is beautiful and in a great location. Richard was very responsive but we had so many problems. The terrace door didn't lock, there was no key for the safe, there was no clothes dryer as advertised, the oven, the toaster and one hair dryer didn't work, the master bath shower leaked all over the floor and the guest bathroom sink leaked. Richard did his best to offer solutions and make repairs. He brought the safe key, offered a laundry service in lieu of the dryer, let us use another apartment's oven until he could have a new oven installed the next day when he brought a new toaster. There was also an unsuccessful attempt to fix master bath shower leak. If this apartment were thoroughly inspected and totally functional, it is very nice, in a great location and worth the money! We appreciate Richard's support and his flexibility with early check-in and late checkout.