The location was great and we walked everywhere. The place stays quiet with the shutters closed & the air conditioning on. It is a bit dark though. The bed is upstairs in a loft and comfortable but those that don’t like stairs may not be as comfortable. We did not meet Chelo, but communication was great. We were able to check in early since their where no guests the day prior. Would recommend. The address is on an alleyway and the cab driver that drove us from the train station wasn’t familiar with it so you may need to tell him Santiago which is a street next to it. Make sure you stop at El Rinconcillo for lunch or tapas which is right in the neighborhood.