My sisiter and I had booked a 3 night stay (03/04/22 - 06/04/22) at this wonderful looking apartment in the heart of Seville. Sadly, my sisiter tested positive for Coronavirus prior to our departure and we had to cancel the trip.
Up until the day we were due to leave, Carlos was super helpful: he had organised a car to pick us up at the airport (as we were arriving fairly late). He also booked us a table at one of his favourite restaurants for when we were due to arrive in the city. On top of all this, he had been shopping for us so that we had supplies in case our flight was delayed and some bits and pieces for making drinks and breakfast.
When I called him on the morning of our departure to say we would now no longer be able to come, he was equally charming and polite. Airbnb have offered us a full refund and Carlos refused to charge us for the shopping we requested. I really wouldn't look any further when we are seeking a perfect host in Seville.