A mixed experience. We found out from Carmen the night prior to us arriving we could no longer have the apartment that we booked for the first night of our booking because it had been double booked with the previous tenant. We were instead offered a less than comparable apartment in the same building at a discount. This was unacceptable to us, so Carmen managed to arrange with the owner (Manuel) to put us up in a nice hotel for the night at the owners expense which was very kind. Nonetheless, we found them both to be quite disorganised with no one contacting us with clear and precise details of what was going on; instead we were simply told to call Manuel the next day about what to do. Given we had no arrangement with Manuel through Air BnB, this caused a degree of stress for us as we were not sure if this actually meant our booking was being fobbed off altogether. Nonetheless, we got through to Manuel, liaised with him and stayed at the agreed apartment for the remainder of our booking. The apartment itself is very well located to the centre of town which is great. The bed however dips in the middle, so two people sleeping will not be able to avoid rolling together. The wifi was pretty non existent although Manuel had told us he had spoken to the internet provider to sort this out. Also there was no window to the bedroom, although this might be of benefit in the heat of summer. Other than this, the apartment looked like the photos, was very clean and is peaceful at night; however due to the disorganisation and lack of communication we would hesitate to use this apartment again.