We were in apartment O on the upper floor. Elena has 2 other apartments at same address and it's obviously a business for her. Some of the photos shown are for Apartment O, others photos may be for the other apartments (or the furniture has changed since she took the photos). All the items listed are true and in many ways it's a very nice place, we just ended up feeling it was not worth what we paid. Nice big windows, lots of light, king size bed (fairly comfortable), air con worked great, full kitchen, 1.5 baths, big closet, lots of clothes storage, big living room area, Netflix worked, shared rooftop with pool, very close to the cathedral, marble in bathrooms, a terrace and small table to be outside. But the negatives reminded us of a shared space at university and definitely was not the "luxury" we had hoped for (as per the listing title): black mold in the shower, utensils in the drawers were dirty, the place felt dusty, soap was provided but the cheapest you can buy, big mismatched leather couches in the living room and other cheap furniture, cheap pillows, cheap curtains, 8 wine glasses but 1 mug. For just a few more euros (and a bit more cleaning) the place could feel a lot nicer. The rooftop area is shared and the pool is neat, but cold. We went once with no one there, and went another time with 4 young guys partying, felt weird and left. It was also a bit of a hassle to check in. Messaged Elena a few weeks before in AirBnB app and she responded quickly. She told me Andrea would be there to check us in and gave me Andrea's cell number. I messaged the day before and the day of using the AirBnB app (assuming Andrea would also use it), but no answer. Andrea phoned the day of, and I texted her back (as it's much cheaper for me to text than do international calls), but she didn't text, she phoned again, so we didn't connect. We got there exactly at the time we said, and Andrea was there, so no big issues. But she wanted me to use WhatsApp to message her and I wanted to use the AirBnB app (or text) - it just seemed like a hassle. We didn't have to message her after luckily. She gave us a very quick review of the place and the rooftop, 2 sets of keys (which was great), we asked for personal recommendations, she just pointed to the binder (which was not that great - do your own research), and then she left pretty fast. Did not feel personal or especially welcoming. Overall, we didn't hate it, just didn't feel it was worth what we paid, were expecting "luxury" and did not feel that, and wished we had spent the same amount to stay at a very nice hotel instead. Tips if you do go: we found wifi for...