Carmen was there at check in and never saw or heard from her again. She speaks no English. When I explained to her that I didn’t know what to do when I checked out because a key is needed to exit the building I was met with a rude response and backlash. No instructions or communication was given about check out.
There is no lock on the bedroom door for while you are inside. A small dollar type lock is provided with a flimsy chain that wraps around door handle to lock while you are out. Not secure at all. There are other people and guests in the home and the lock and chain are cheap and ineffective.
Can not recommend this place based on door locks situation and general rudeness and inaccessibility of host.