The check in was great she let us drop off our luggage early before the apartment was clean. The laundry was broken and Monte did not let us use the other one in the lower unit that was unoccupied. She also wanted to charge us 10 euros for an extra sheet. We needed one for the sofa bed. I think that should be advertised on air bnb so people can buy their own sheet. The alley was clean but a little away from the central location to walk back at night.