The host was very quick to respond whenever I messaged or called the office. The space was exactly as pictured, a very nice stay on a quiet side street. The linens were clean and the beds and seating areas were comfortable. The location is pretty central and within a 20 minute walk from most of the sites. Please note for accessibility that cars will not be able to go directly to the front door because of the narrow streets. Also, the one complaint we had was that the hot water in the shower would come in and out.