Terrible check-in and communications. Three phone calls and waiting over an hour in the 90 degree heat. Our taxi dropped us at the wrong address, due incorrect listing on Teresa's place. We learned Teresa has 43 properties listed, and there was/is confusion. We when we got in the taxi at the train station and we called and got an answering service. They said someone would meet us there, when we arrived. No-one showed up. We made a second call, they said we were at the wrong apartment, and someone would meet us at the correct address. We were lost in Seville lugging our luggage in the 90 degree heat, asking people how to find the apartment. When we found the correct address, still no-one showed up. We ended up waiting almost an hour in the 90 degree heat on the street with our luggage. We made a third phone call. This time Teresa answered and said she would be right there. A short while later Teresa came running down the street. She apologized, but did not offer any compensation . The day before checkin, Teresa sent a very long computer generated message. Most of the message talked about penalties we would have to pay if we arrived early or late. Something like 30 euros if we arrived before checkin time and 50 euros if we arrived late. We didn't get any euros for the host showing up an hour late.
Teresa's message also asked when we would be arriving. I wrote back our train schedule, and asked her the best way to get to the apartment; she said it was a 15 minute taxi ride. Teresa knew when our train arrived and we were taking a taxi; she knew exactly when we were arriving. But still no-one was there and it took three phone calls upon arrival to get someone to show up. We have stayed in many Airbnb's around the world. Teresa seems like a very nice person, but she is not an Airbnb host; she is a property manager for 43 properties. There is no personal attention that normally comes from an Airbnb host.