Marc, the owner, was kind in the written interactions we had but he was not in town during our stay.
The person who checked us in (she actually only opened the door to the apartment and took a picture of our IDs) was late. She did not apologize about it and was very crossed when I complained. As a result she left immediately without giving any instructions.
We figured out things but it took some time..
The apartment could use some maintenance (water not draining from bathroom sink, balcony door not closing properly, entrance door lock hard to turn) while pillows and covers seem very old, stained and in need of replacement.
The apartment is spacious and charming , the building very characteristic of the Sevillian style and the location terrific.