Eva was responsive, but responsive only if it worked to her own benefit. She didn’t want to introduce herself at check-in or explain how the amenities work, which we found difficult. When requested for further instructions, she sent someone else who knew zero English, which made it difficult for us to understand. The house was dusty upon arrival, and the Wi-Fi was very choppy. And one of the rooms AC unit was not working at all. The shower water also turns cold after one person showers which made it very uncomfortable for my family to continue there showers.