This was a cute apartment in a very central location, however there were a couple of things not working and items missing when we arrived. The heat wasn’t turning on, there was no soap in the bathroom, the sink in the bathroom didn’t drain, we ran out of toilet paper on the second day and the WiFi did not work at all. Nacho quickly worked to fix the heat and sink however the WiFi did not work for the entirety of our stay. Nacho was in constant communication with us trying to resolve it, and while it did not start working we received a partial refund. I would have normally given 3 stars for this kind of experience but I was impressed by Nacho’s diligence in working to fix everything to make our stay as accommodating as possible.