Pros: location, design, and decoration
Cons: 1) communication: it takes long for them to respond. We asked to provide a new cleaning soap for washing machine. They said Ok but in the end, the cleaning team didn’t. We took the advice to park in a nearby parking lot and are told the cost should be around 25 euros. But in the end, it costed 32 euros (apparently you will need to buy a special ticket online in advance and every day you will need to drive out and in again; all these never shared with us). 2) The pool on the top seems to be big sellling point, but it is more a bath tub. 3) at the check in, it took ages (not easy since you could only the car temporarily at the front); the lady filled in a form manually and then digitally for the same thing again??!! The client needs to sign both manually and digitally (are we in 2021?!)
Overall, I think the management of the property and professionalism of this place still needs huge improvement.