The recepsionist was very fine and helpful they try to their best. But you can't check-in before 3 p.m. And it is really problem. The aim of visiting is to come early to the city and enjoy but you can't carry you luggage until 3 p.m. It is nonsense. But I couldn't understand how it can be possible to come in each hour during the night or early morning with their luggage althoug they can't check-in in these hours. Cleaning was fine. Kitchen and tool are useful.