The staff was very supportive and attentive in whatever we needed and recommended great places to go to. They went above and beyond - when our cards couldn’t go through the Spanish websites they purchased our tickets for us on their personal cards and we paid them cash. This saved us lines at the hours long queues for the Alcazar. The place is located just a 20 min walk to the older areas. Amenities such as plates and coffee maker made a huge difference (need that coffee!). Awesome and sparely shower and bathroom. Would definitely recommend and come back!