I would say that our stay at Marieta’s was a bit disappointing. Her Airbnb listing advertised air conditioning however when we arrived she informed us that the air conditioning in our room was broken. This is understandable however she failed to inform us of this before our arrival. The main reason we booked this place was for the central location, good price, and air conditioning. If we had known about the faulty air conditioning we could’ve made more comfortable accommodations since it was 100 degrees in Seville the days we were there.
Upon arrival into our room, we found two fans that Marieta had put in the room to help with the heat but it honestly wasn’t much use. The next day, the day she assured us the AC would be fixed, she informed us that it would be fixed until next week. However, she also offered us a room with air conditioning which we happily moved into. The room had air conditioning and a bathroom however there was no privacy for the bathroom as there was no door between the toilet and the bed. Other than the bathroom having no privacy my partner and I were very happy with the new living situation.
Fast forward to the next day, my partner is uncomfortable using the bathroom in our room because of the lack of privacy, so they decide to use a shared bathroom. When my partner comes out of the bathroom, Marieta is standing there and begins to give them a hard time about using the shared bathroom to the point that they begin to cry. We were never informed by her that we weren’t permitted to use shared bathrooms, and I found this very unreasonable that she even give us a hard time about such a silly thing.
Once we left Seville we decided to ask her for a refund for our first night because she didn’t inform of us of the broken air conditioning and the Airbnb listing was therefore inaccurate. Basically she told us to get lost. I would not stay here again as we found her unreasonable and irrational.