We were very warmly welcomed by Letitia. She spent quite a bit of time with us, sharing info on things to see, orienting us with a map of the city that she gave us. She had an informative booklet with info on sights, tiurs, restaurants, etc. the apartment was just as shown - and the rooftop terrace is a plus in good weather. And with the window shutters we had very little street noise even though there were many restaurants in the area.