Terrible experience. We drove to this place and told the host that our expected arrival time was at 10 pm. Given the light traffic, we were scheduled to arrived about an hour earlier, but notified the host of this slight change 50 mins before our arrival. She didn’t respond to our message, so we called upon arrival. She said she wasn’t available, but that her son was on his way to let us in. After about an hour, he hadn’t shown up so we called again and she said we would have to wait until 10 pm, which we said we would do even though we notified her with plenty of time (and her place is listed for check in from 1pm to 9 pm). 10pm hit (the agreed upon check in time) and still no one to let us in, so we messaged her and then she called us saying that “she wasn’t our servant to be there for us nor was her place a hotel front desk.” She also accused us of “harassing” her because we contacted her twice. We told her we already made a reservation, we were waiting for a while and paid for a service. She was extremely aggressive and told us that she was not going to let us in to her place nor refund our money and to go pay hundreds for hotel (by the way, hotels are not that much more expensive than her listing!). She treated us as if we were an inconvenience and as if she wasn’t expecting to check in guests that day. We felt uncomfortable with her hostility and extreme rudeness so we decided to find another place to stay. After 35 mins she messaged us saying she was waiting for us at the entrance to let us in as if we didn’t have the entire previous conversation and said that if we don’t check-in, it is our own choice. Absolutely nuts. We use Airbnb quite a bit and have never had such an outlandish and inflexible host. We reported this incident to Airbnb and received a full refund because she refused to do it. She kept the money without providing any service. We were disappointed by the dishonesty and rudeness of this person. Others seem to have had a fine experience with her, but be aware that she evidently doesn’t care about hospitality or accommodating guests outside of her own comfort.