The communication between Ignacio and I was excellent, we had no concerns before we got to the apartment that we would be met and let in. His colleague Emanual met us having sent very clear instructions on how to get to the apartment and spent at least half an hour helping us with what we needed to know to help us get started. He was most helpful and kind. The apartment is as described , in a very quiet area but very close to the centre and we walked everywhere, which was so easy. The apartment was also very cool, despite outside being over 30 some days , we didnt need the AC. The apartment was very clean and there were small vanity purse left for us , which included shampoo, shaving and dental packages, a really lovely touch.I would highly recommend this apartment .