Rocio & her assistant was very prompt awaiting for us at the time we agreed. They were very helpful with giving us information around town. They even graciously offered to call a taxi for us upon departure which we found extremely helpful on our way to the airport. All correspondence was timely and much appreciated. The apartment itself was very clean and organized. We loved that the apartment was tucked away in the furthest corner of the Plaza and short walk away to major attractions and restaurants. The balcony was large, private, and overlooked the quiet plaza that had an amazing scent of flowers. Neighborhood was safe. I would highly recommend this gem.