Positive things: Lola y Manuel were very nice, friendly and available by mail for all information. We did not meet them but their niece Alba even came to the airport at 23:00 and took us home for free, very nice. Once we needed to command a pizza very late and she kindly did it at our place. The apartment is 10 minutes walk from the touristic center and 15 minutes walk from Alcazar and Chathedral. The apartment was very clean.
Less positive: The area and appartement is adequate for students and young people but not for families and elderly: The apartment is very small and in 2nd floor without elevator. We did not see anything shocking in the area but the district did not seem family-friendly to us.