I've have been thinking what exactly to write about this experience as it was essentially bad. To simplify it, we mistakenly double booked a room at Marieta's and corrected it immediately after 30 seconds but were still charged by Marieta even though we stayed at her place and it was so obvious she can correct this situation and return us the fee for one night.. especially as it was blocking her calendar for no more than 30 seconds... When I asked her about this, she gave some funny excuse so I just dropped it as I couldn't believe this type of customer treatment... I've waited for a couple of days after we left the appartment hoping she will think about her behavior and obvious extra monet taking so this can be avoided, but nothing happened... So my message for other guests - if everything goes smoothly with your trip, then everything will be fine. If, for any small reason, that can easily be corrected, something happens as it can happen from time to time while traveling, then it's questionable what reaction will you get from Marieta. Apart from this, the location is excellent, rooms are average and value for money (apart from amount wrongly taken from us) is good.