First of all, it can be really challenging to unlock any of the doors (and there are 3 to access the place), the locks aren’t working properly.
The communication with the host was somehow confusing - I was communicating with 3 or 4 different people on two different channels. The woman that showed us to the apartment stopped responding the minute after she left, although she said we could contact her anytime.
Although (!) when we asked for the refund and compensation for the dysfunctional Wifi router, they were fast to reply and tried to resolve it. They also offered a refund and compensation for our stay there, which went through smoothly.
The place looks nice, but it is not really functional. A lot of things aren’t working properly or are in bad condition. The sinks aren’t draining well (or at all), the shower is dripping. There is a washing machine, but very limited space for drying the clothes (one small rack on the ‘balcony’).
The location is good, close to the city centre and all main attractions.