Right from the get-go, Juan’s very proactive in making your stay comfortable. He personally welcomes you and asks if you need help with anything. He even provided food, drinks and coffee. And on the plus side, he speaks English well. Great location with nearby bus stops and the Santa Justa station is walkable. Although it is in a commercialized area, it’s quiet and safe. The attractions are 15 - 20 mins on foot. Highly recommended!