We had booked this place to stay with a group of friends. In hindsight, this was not the best option since the place is not really comfortable for 4 people, especially if you are not all related. There is no real division between the rooms, so there is no privacy. Communication with Sebastian & Ricardo appeared to be good before our stay. However, I tried to communicate with them afterwards because I thought I left something behind and never got a reply. Also, although there is a cleaning fee you are asked to take out the trash yourself before you leave. Otherwise, the location is good, although might be a bit too loud (especially with the windows open, which was necessary because the airco doesn't work)