Hi Alberto,
This is the letter we wrote to you, which you never bothered to respond to.
So we changed our mind and want to share our experience with other guests.
We had a good time in Seville but we are highly disappointed with the lack of service we've got for a very, very high accommodation price for your place.
Instead of leaving you a very, very bad review which would destroy your tourist season, we decided to give you a chance to make things much better.
Apart from the location of the apartment, all other relevant categories of amenities were lacking. PLEASE CORRECT:
1. Parking - overpriced although you claim it is free street parking
2. No hand soap in the bathroom to wash ones' hands
3. No shower/shampoo - until we asked for it
4. no small pots and/or pans - just 1 huge pot (where to cook eggs?)
5. no wine opener (we asked for it, you have not provided it during our stay)
6. no paper towel or kitchen cloth
7. no dishwashing detergent
8. no sponge for dishwasher
9. no table cloth or table mats
10. broken ironing board
11. no trash bags
12. no response on Saturday evening about the wine opener
13. no extra duvets (it was cold)
14.no extra pillows
15. no coffee or tea
16. no sugar and no salt, no oil (you claim you have it)
17. no children books toys (you claim you have them)
18. no backyard - you claim you have it
19. you claim you have oven - no oven
20. there is no coffee maker although you claim you have it.
For such lack of service we claim at least 50% off.
Hope your next guests will have better luck and that you will offer the service they paid for.
Wishing you a good season,
Gordana