We had to use google translator for everythinng, because Carmen nor her son speak english. We only could put small stuff in fridge and we had to ask Carmen when we wanted something from it. After this, we didn’t even ask for usage of kitchen. She protects her privacy. Carmen is nice and caring. When we didn’t respond after we had called her, she wrote messages about what happened. Great place just for sleep. If you want to chat with owner in english, its not right for you. Thank you