Luis is a very responsive and helpful host. When we had no hot water he came quickly and sorted it out. The position on the river is very pleasant. Unfortunately when we were there there was a building site next door which was noisy, but sitting outside for breakfast and in the evening while watching the activity on the river was lovely. There are a lot of steps, but we didn’t find that a problem even with our bags. A good location in an interesting area too, and fine for the centre if you like to walk. We recommend the smaller private palaces - Salinas and Duenas - if you have time for them.