Extremely dissatisfied because despite confirmation from the host and from Airbnb we were not able to check in. The staff's communication was misleading, they blamed Airbnb and didn't even offered us a glass of water or a seat for 2 hours while we tried to figure out what to do (instead of them). We spent 2 hours in the reception, missing the majority of our short stay in Seville. I strongly advise against booking in this place until they are able to manage the bare minimum of managing their reservations or have a staff who can handle (quite common) situations like this in a professional manner.