Our stay at this apartment was pleased however, it was not cleaned properly. We had asked to check in early and understandably could not as there were other guests. We were told the apartment needed to be deep cleaned. We checked in at 3pm to find hair in the hallway, bidet, sink and stuck to the shower wall. As we were only staying that evening, we did not inform the host until the day we left. They were completely non-responsive for 2 days. I followed up again to ask for some acknowledgement and finally received a response. After much back and forth and wasted time on our part, they refused to return or cleaning fee. It’s a shame and it’s a great location and communication was good until something was wrong.