My wife and I had a great experience with Pura and the room we were in. Pura came to the fountain close to the apartment to greet us and show us the place. The apartment is in prime location close to the Alcazar and the Cathedral. The day we left it was raining hard and Pura helped us trying to book a taxi but all taxi websites were overloaded and unavailable, so Pura gave us an umbrella for us to walk to the bus station to take the bus to the airport. We made it on time to the airport. I would recommend Pura's place.