Communication with Luis was prompt and helpful, which I appreciated. He was also understanding when my young daughter broke a candle holder.
The location next to Las Setas worked well for my family - about a 15 minute walk through lovely streets to the Cathedral and Real Alcazar. Another 15 more to the Plaza de Espana. It is at the edge of the Macarena district, which seems kind of hipster and fun. Plenty of stuff around to see and do. The apartment complex is in a very nice courtyard, which is quiet from City noise. Unfortunately, it does magnify the sounds of neighbors and so if you are a light sleeper, you might be woken up.
The apartment itself is fine. It was clean and had all the basic necessities. I do agree with some other folks that the towels, sheets, sofa cover would benefit from updating as they have a bit of an odor. Also a fresh coat of paint could go a long way to brightening things up.