Horrible experience with this host. I never met “Eva”, only met and spoke with several other people, this unit is run by a management company.
They showed up late for check in, in a rush, explaining they are so busy managing their 50 properties.
The first problem: the only sleeping pillows in the unit were old & stained without covers. And no extra linens for the 2nd bed. So, stuck with gross unsanitary pillows until they finally brought around pillow covers the next day.
Then Night #2 the toilet broke, and ran all night long. I had to reach out 3 times for a response from host. So no working bathroom. They finally came late afternoon, though plumber left horrendous mess. And night #3 toilet made noise all night long. Throughout stay.... No apologies from host, nothing. Not even checking in to see if all is ok, let alone move to another property.