The host was very accommodating. Everything was as advertised. Location is unbeatable, just across the Ramon Sanchez Pizjuan stadium, if you are a football fan that's a plus. Very safe neighbourhood. There are bars, restaurants and supermarkets nearby. 3mins to Nervion or Gran Plaza metro stations. Close to Nervion Plaza Mall and El Corte Ingles. If you are travelling with kids like us, there are public playgrounds nearby to release their excess energy. The property is on the 3rd floor (4th for US) with no elevator. No washing machine but there is a self service laundry shop at Gran Plaza. Overall, we were very satisfied with our stay.