Goodness, Maria was great! I arrived a little later than expected and she was so nice about waiting to greet me. She showed me the apartment, which the pictures do no justice. The place is amazing! The ceilings are SO TALL and the spaces are way bigger than the pictures show. The bathroom was luxurious, as was the bed. Whew, that bed! I've never slept better. Maria was available when I arrived to chat and help me get to the apartment and kept in contact during the trip.