Charo was very friendly and was at the side walk Waiting for us when we got out of the cab. She explained everything and was easily available through messaging. The apartment was clean and comfortable the bed linen and towels were very fresh. location was great, pretty close to major attractions like the cathedral and Royal Alcazar of Seville. We were happy to find water and some snacks inside when we arrived. It was a bit cold but they had heaters and airconditioners and a lot of blankets. I loved this airbnb!