Stay did not start well as when we arrived in the evening we could not contact Juan and he was not there to meet us as arranged. With some help from kind locals we found his family owned a nearby pension/hostel and we were able to get the keys to the apartment from there. Juan did get in touch later and was very apologetic and made it up to us with a free boat trip on the river and a sightseeing bus tour - which we appreciated as it had been stressful arriving at night with 3 kids and suddenly not knowing if we had somewhere to stay. However, the apartment itself is ideally located in the centre of town. It is a compact apartment but well equipped. It was neat and tidy. Juan was easy to communicate with while we were making the booking.