Dirty place, lack of attention, bad structure, cold, old and weak shower, terrible customer support, really bad support. I reported all this bullet points to them and the answered was: "we had never received a bad review". Really really bad. If you priorize a clean place and a good structure, not only a simpathic decoration, dont stay there. If you want to stay in a place where customer is important to them, its not the right place to stay.