The apartment is just as it looks in the photos, very bright and clean. It is a "professional" holiday rental (ie no one lives there normally) so feels more like a hotel version of an apartment. It looks pretty new and has most amenities you may need (even an orange juice machine, which I loved!). My contact with Carlos was minimal but he was punctual to meet me when I arrived and when there was a misunderstanding about my check out time he sorted it out within an hour or two. It is easy to walk everywhere from the apartment so I was happy with the location. The only drawback for me was that the hot water does not last very long in the shower so it would usually run out before I was finished. Overall though quite happy with my stay.