Everyone we communicated with prior to arrival was helpful and accommodating - especially considering the fact that our rental vehicle broke down and we were VERY late arriving to the apartment (we were exhausted and frustrated so it was great to finally arrive)! The space was everything we needed, and the location was wonderful - very central to many fabulous sights and surroundings, and perfect for walking everywhere. A manageable flight of stairs up to the apartment, with a lovely balcony, and all basic amenities. The only thing to note is that it isn't somewhere you'd want to bring a vehicle of any kind, as there is no parking and the streets are very hard to maneuver as visitors (especially a large van! - in this beautiful, old, historic part of Seville, the streets are narrow, many one-way, and it's very difficult to find your way around!) My advice would be to take a taxi/Uber to the apartment and if/when you are leaving for the next part of your road trip, pick up a vehicle at the airport after your stay! All in all, we loved the place and would stay there again!