Jon was super quick in responding to our queries prior to stay. The apartment location is with in walking distance of local attractions (cathedral, palace etc) and also located in a very quiet street. Rafa was there to greet us when we arrived and was kind enough to provide local tips. Our train was leaving late in the afternoon/evening past our check out time but Jon was kind enough to arrange for a place where we can leave our bags. Overall we enjoyed our stay very much