Alvaro and his father were extremely friendly and communicated well.
We did had some problems with broken water heater, we understand that unexpected problems might always occur, but out of 3 nights, we did not have hot water for 2 nights.
What bothered me the most was the balcony that was clearly shown on the pictures as part of common space for all of the tenants to use, but the balcony has a fence with a lock on it with no access to it as it is obviously a balcony of other private apartment.
We are grateful for everything else, but this is not a 5 star apartment, at least not until they change the old water heater and remove the balcony pictures.
Best,
Barbara