I am currently trying to resolve these issues through AirBnb but wanted to warn people that on arrival we were shown to a flat that was not the one above we booked and was half the size and unclean with ants and lots of dead flies on the floor. It was very underequipped (no iron/hairdryer/very limited kitchen items) compared to other Airbnb properties we have stayed in. After initially stating we had made a mistake, Ana (new manager of these properties), confirmed that the flat we booked was infact on long term rental until 15/7/13. Despite this I can see that it is still bookable via Airbnb within these dates. Not impressed! They seem to be using more attractive properties to get bookings, but then giving inferior apartments to people as the nicer ones are actually on long term rental. Sad to write this as have had an excellent experience with the other four times we have used this site.