Overall a very nice place, centrally located with a very helpful concierge service on the ground level. It was smaller than the photos suggest though, and pretty bare bones in terms of supplies, no sugar, napkins or paper towels. It does have a washer dryer but only provides general instructions about how to do laundry and nothing to explain this specific washer. I think they provide laundry detergent as I added what I thought was the right tablet but my clothes came out smelling quite bad. One thing I missed was a personal touch - while the concierge was very nice and helpful, the place does really just feel like a hotel.