Lucia and Carmen are very helpful and polite and it has always been very easy to get in touch with them to sort out issues with the house and to ask questions. The flat itself is quite basic, but it was big enough for a family of 3, clean and has all the basic amenities needed for spending a few days in Seville. The location is excellent in a safe neighbourhood and walking distance both from the main attractions in Seville, but also the area where most of the bars and restaurants are located. There is one flight of stairs to get to the flat which is not the easiest if you have a baby buggy. Overall, this is a very good flat for this price range, especially considering the location. Thank you both!