Purificacion made us feel at home - she was waiting for us and incredibly attentive. Allowed us to do laundry, and held our bags much past check out times. The space was fantastic, in an incredible location - minutes from action, but far enough that you do not feel "touristy" -it was clean, had everything we needed (hair dryer, iron, etc), and we tried out both the pull out bed and the bed - personally, we found the pull out larger and firmer, and loved that we had the option to choose! Overall, it was great, and we loved meeting our host - we definitely recommend it!