Was messaging the hotel through Airbnb and asked to book a car park. Booked and confirmed it but when I got there and asked about it the lady at the reception was quite rude and kept cutting me off and talking over top of me because I didn’t call the hotel to book so apparently my booking of the car park was invalid and no longer available. DO NOT BOOK A CARPARK THROUGH AIRBNB!! was very upset when I had to trek it to the car in the rain and through all the huge puddles and find car parks when I know I booked one. The men I spoke to through the app were lovely it was just that one rude lady at the front desk that ruined my experience for me.