George is a very warm person and very reactive. The room was impeccably clean and spacious, and well equipped with comfortable beds. The area itself can't be beaten, very trendy right on Hyde Park, we were close to everything and especially the start of the free bus and walking tours (highly recommend the bus tour).
A couple of issues which are not George's fault but rather the hotel, the jacuzzi was out of order and you are only given one lift key - a real challenge when there are 5 of you! WiFi is expensive but I hear this is normal in Sydney.
That said, the pool is really lovely and I think it must be heated, with a wonderful view over the city. We were worried it would be full al the time but we found ourselves often alone, which was great. There is a sauna too.
Many thanks George