The flat/apartment itself has been refurbished, but it is actually located in a very old building (no lift, no ramp). The listing said there is air conditioning, but it is only portable aircon & they don't do the job in summer! They only provided 1 portable aircon & 1 portable fan for a 2 bedroom!! Asked for extra air conditioning, but they didn't bother answering any of my questions either. Extra linen/blanket in the cupboards were very dirty (has a used band aid stuck on it). We also found more used band aids on the bottom of the coffee table! :(