Received a text message on the morning of arrival. "Hi Chris, I have 2 guests there at the moment and they changed their plans so they won't be out till 7am tomorrow. So sorry for any inconvenience..." Apparently the email I read this morning at work continued on "I will be flying out of Sydney today so I wont be able to come home to talk to you". A very bad way to start the day. Repeated text messages to here were unresponded to. I turned up at the unit and talked to the fellow already in there. The other fellow had made alternative arrangements so I had a bed for the night, but not the sole use I was expecting. The fellow already there was also expecting sole use. I think that the unit should not be displayed in the sole use filter as people expect that even if booking 1 or 2 people.