Colleen was a very friendly, responsive, helpful host. She sent me clear instructions on how to find the place and check in. We stayed in Sydney for my bday weekend from Melbourne and the place was perfect : clean, minimal, central location, walkable distance to cafes and the city and central station. The flexible check in/check out times really helped with our flight times. The place is beautiful with palm trees and natural sunlight. The towels were fresh and big. We had an amazing time thank you so much Colleen!