Here is the review by my client and friend and I agree. The review form does not provide enough space to adequately review the questions.
Dear Phil,
We regret having exposed you, as our guests in Australia, to a bnb facility which was significantly below the standard to which you have become accustomed.
Our rating overall would be just "okay", which would be what one might expect of student housing, with many negative features detracting from the falsely advertised "luxury" positioning.
Negatives we have noted include:
~poor level of maintenance overall
~lack of cleanliness in bathrooms
~missing appliances ( most notably the coffee machine removed due to the ridiculous excuse of "COVID"!)
~ low quality dining table and lounge all in very poor condition
~ bare lightbulbs and faulty downlight over the dining area
~damaged door on dishwasher allowing door to fall and injure users.
We regret having been less than diligent in scrutinizing the property offer, there is more to add!!!