We only saw Jayde once as our schedules we're very busy. Adam, her partner, was the one who was around the most. He's super friendly and definitely does his best to make us feel at home. The house is located about 10 min from Eastwood Station, and by time you get train you'll arrive in the city in about 40 minutes (The journey is fast and confortable). There are shops around too. The house is big and receive other guests too. We didn't have many problems regarding using the common areas. Ed, The cat, was a plus. So cute. There is easy parking on the street. There's a good washing machine and dryer in the laundry. There's also a "Share Shelf" in the kitchen where the guests can help themselves from. Nice experience.