This is the first negative review I've left on AirBnB, and though I feel bad doing so, I think I should be honest about our stay. I've let Tyson and Jana know the details, and to be fair they were responsive via messages throughout our issues - even though they couldn't resolve them. The primary issues concerning our stay were:
The WI-FI did not work at all from our first morning, and our hosts were unable to fix it.
There was construction going on next door that at times completely blocked the entrance (though our hosts did call the council to address this) and was noisy and intrusive. Our hosts should have let us know that this building was happening, as it really impacted our stay (the banging started at 7am!).
The back door did not lock at all, which we only realised on our last day when we tried to make sure we had locked up the whole house. This is scary, as it meant we had stayed three nights and left all our valuables in a house that was not locked the whole time.
Should you book this cottage, I recommend liaising with the hosts and confirming that these issues have been rectified, as they really did impact our stay.