Joanne and Brian were welcoming, friendly, easy to reach and quick to give local recommendations. The flat is wonderful (comfy bed, nice kitchen), and had a great location in Central Brooklyn, both close to town center and the train station. Loved the historic feel (used to be an old grocery store) and it's proximity to the river (Hawkesbury), Dangar Island and several National Parks (Kung-Ring-Gai Chase and Bouddi). Only regret is not taking one of Joannes yoga classes.