We appreciated how quickly the team was able to fix a tricky situation but the communication from start to finish was terrible. There’s no detail on the Airbnb listing, such as guests needing to call ahead for parking & to arrange for dogs to come along. Luckily, staff were able to arrange a new room for us last min after receiving no comms from Airbnb about our dogs coming. We sent a msg through Airbnb & this was ignored.. luckily we did, as the hotel only arranged a new room because they saw id sent the msg & it hadn’t been relayed to the hotel. The view from our room was amazing but ruined by filthy windows, which seemed like such a waste. Also, parking spaces are way too small & the whole parking situation was very stressful.