A comfortable, spacious apartment in a good location, within easy public transport reach of most of Sydney’s main attractions. It is well appointed, with plenty of kitchen utensils and crockery. Unfortunately some cutlery, plates and pans were dirty and had to be washed before we could use them.
It is not really geared to tourist accommodation – there was no tea, coffee or sugar, just a few herbal tea bags. Also, no maps or tourist information. Minor cost items which would greatly improve the amenity of the property.
The WiFi was not working when we arrived and we note two previous reviews making a similar comment. We quickly diagnosed the problem – a broken connector on the ADSL cable. We notified MadeComfy immediately but a new cable took two days to arrive. The WiFi worked very well after we installed the new cable.
On the downside, the key collection is clumsy and inconvenient. We went by taxi from the airport to a convenience store, as instructed, at the check-in time, to find no keys available. We waited 30 minutes until the cleaner arrived with the keys. Then we had to walk 500 metres to the apartment, with our luggage. Not very easy for three people in their 70s.
We were then asked to return the keys to the convenience store at check-out, not satisfactory for us as we had an early flight. However MadeComfy allowed us to leave the keys in the apartment on departure.
Apart from these few issues, which we dealt with ourselves, we had a pleasant, comfortable stay. Good value for money.