Claire was very easy to communicate with and very accommodating. My 9yo and 6yo daughters comfortably shared a room with the extra mattress on the floor. The beds were comfy, linen was lovely and soft and the towels were fluffy. Our girls appreciated the trampoline, board games and puzzles. The home felt spacious and had everything we needed. The welcome box on the table and the lights being on for our evening arrival were also very much appreciated. Thank you Claire! We will definitely stay again.