Booked a stay for 5 weeks due to my home being built. No issues organising the booking. However after a few days I noticed multiple cockroaches (dead and alive) on and around my bed aswell as the kitchen. Initially I did not take any action as it can be common for houses. However, once I identified this problem on my bed while I was sleeping. When I informed the owner her instruction was that this is probably a once off and to get a tissue and put it in the bin. Once I did this and went back I pulled back the quilt that was provided to find multiple insects laying on the bed. I proceeded to tell the host I was unhappy with the condition of the room and request to end my stay after 5 days. She said this was okay. She at the time agreed to refund the money paid for beyond the time that I stayed in the room. When I requested the funds and reported the issue to Airbnb she was unwilling to co-operate and not willing to return my money. No reasoning was provided. I would not recommend anyone stay here. Let my experience show the character of the owner. I hope no one else goes through what I did.