One word - location! This apartment was so perfectly placed to explore Sydney. An easy walk to Darling Harbour, the Opera House, World Square, the Harbour Bridge, QVB etc etc. I booked my stay at reasonably short notice but Milan was very quick with replying to my questions and check in was very easy. The apartment is pretty basic in appearance and furnishings and was clean but not sparkling - some people might also worry about the noise of the CBD below but I reckon that's the price you pay for the incredible convenience. I think it would also be big enough for a family of 4 to stay in comfortably. Would stay again.