The apartment was comfortable and stylish and in a great central location for seeing the sights of Sydney, with excellent restaurants, bakeries, gelato, etc. very close by. There were a couple cleanliness issues when I arrived, but Kieren took care of them immediately. In general, he was extremely responsive and helpful. Only other minor complaint is that the cable tv was out the whole time I was there; not a big deal since I wasn't "home" much anyway.