We did self check-in and check-out, so never met our hosts in person, but still felt well-connected through kind and thorough email/text communication and the guidebook in the apartment. Great location, steps away from good coffee and food, super easy to get to the train station. The apartment itself functions well, has everything you would need. The bed is very comfortable. Only complaint would be about street noise in the mornings from garbage collection, but earplugs did the trick. I would certainly recommend this apartment to family and friends who were travelling in Sydney.