This was my first ever non-5-star review for a booking, out of many many times and places I’ve stayed with AirBnB. The apartment is in a very accessible place - great for someone seeing the sights of Sydney. Unfortunately however, I had access issues. Access to the apartment needs to be provided in person, with a ‘concierge’ who will meet you in person to open the secured doors to the apartment complex. This was made clear in messages to let them know an arrival time. Unfortunately my flight was delayed by 30 minutes and then the concierge couldn’t wait for me because he had to go to another property about 45-60mins drive away, and that meant I would have been waiting for at least i-minutes to get into the apartment. I also had other engagements booked at that same time, and then ended up paying a $40 fee for him to be there at 9pm. This was very unexpected and again there is no mention of any of this on the booking information. I had a couple of people come harass me for money whilst waiting because I was obviously not from there because I was hanging around with my suitcase. Finally, the hot water wasn’t very hot - even on full hot water at the taps it's wasn’t hot enough. In summary, it is a very convenient place to stay, but I recommend any potential travelers be aware of the limited opportunities to ‘check in’ and be prepared to pay extra for anything after 8pm