Narelle and her daughter were very welcoming and were fantastic communicators before and during my stay. Narelle ensured the difficulty with the internet (now fixed and it was the provider's problem) did not impact on my stay in her lovely studio. The apartment is in a terrific spot in the heart of Newtown. Be sure to go up to the roof garden to get a great view of King St and into the city. The studio is comfortable and quiet with a block out electric shutter so there is no noise and no light ensuring a good night's sleep. It is clean and well cared for. I highly recommend a stay here.