1) The place wasn't clean: we found garbage inside the bathroom's bin, hairs in the shower, a dirty sink, and everything sticky in the kitchen. Some of the things in the kitchen haven't been washed/cleaned for a long time; in fact, we found cobwebs in some of them. In addition, the bedsheet had a bad smell (probably not clean), so we had to buy one.
On top of that, we killed 3 cockroaches in the kitchen, next to the garbage bins. Those bins had a new bag, but they had a lot of residues at the bottom (below the bag). Hence, we took the bins out of the house (we were not going to clean them).
The same story goes for the furniture in the garden, none of it had been cleaned for a while. So it was an area that we were looking forward to using, but it was just a mess. It is unacceptable to be charged a cleaning fee for a place that wasn't even clean, to begin with.
2) There was no hot water in the shower: the apartment is advertised with hot water, and we had hot water in the sink but NOT in the shower because the handle seemed to be broken. So, we contacted the host, and he said that we had created a post in Airtasker. However, after a couple of days, we were still showering with cold water, and when we looked into Airtasker, we couldn't find the ad our host created. So, we did not have hot water in the shower for our 10-day stay.
3) I believe that if the place comes with a kitchen and a washing machine then it should include things like a sponge, soap and hand towels at a bare minimum.
It doesn't make sense that I need to get these products in order to make use of the features included with the house.
4) No hosts: both hosts (Albert and Cyril) were friendly, respectful and always replied on time. Unfortunately, they were both overseas at the time of our visit. We only saw Cyril on our last day, 30 minutes before leaving the place.
5) No hair drier as advertised.