Good communication for booking and if I had transportation questions-however I did not speak with Phillip. When arranging check in I suddenly had to speak with Phillip for that. After arranging check in and being told he was there and waiting our arrival he was not there. Two tenants of the building tried calling him and the other woman but no answers. Tried emailing 3 more times and no answers. Went up to the apartment and no one was there. After over an hour of waiting and leaving a guy chases us down (after a good ways down the street) and says he had been there the whole time and waiting for us. Never even introduced himself, and no one was in the building or near it waiting so it was a lie. After we went up to the room and unpacked our bags we had a cockroach like pest on the bed crawling around the apartment. The building itself looked like it needed to be sprayed or treated- old carpet and walls.
Pictures are fairly accurate but the angles are deceiving and the bed was like a college dorm bed.