Phil was extremely accommodating from check in to check out. Phil provided suggestions on where to eat. Places to go, etc.
Rebecca checked us in, helped with our luggage upstairs and showed us the way around the property.
Upon checkout, Phil carried 5 bags of luggage up the Butler Stairs, 102 steps! He also checked on us to make sure we made it to the train depot, we are 4 travellers aged 70 to 80!
We were treated very exceptionally and the property was everything we needed.