The house is great - and suited our group of 6 adults, 2 young kids (8 & 7) and two very little kids (3 & 1). The hosts were very good about communicating. We reserved in November for February. Because of covid, we had to contact a few times about when we would be able to come up, and they were both quick to answer and flexible about timing, as we were afraid we would have to change, but ultimately we made it to our original date. They were helpful about communicating generally.
When the dishwasher failed to start, they sent a handyman, then a plumber and ultimately gave a partial refund when it could not be fixed quickly. The house is kept in very good condition, notwithstanding the dishwasher problem which we feel falls under the category of "these things just happen in houses."
It's easy to get to from Church Point by ferry or Pink Water Taxis. We had excessive luggage (almost all food), and taxi drivers complained but managed it and charged for it. They were able to drop us at the house's jetty, which is very near to the ferry landing, but was appreciated due to our baggage.
It's a large, multi-level and very comfortable house with a very well-equipped kitchen, games in a cupboard, a fabulous open (sheltered) porch that we used a great deal do to poor weather. We did manage to take advantage of the swimming and paddle-boards in the boat house as well as good walks. The fact that the house is so extended over multi-levels also means that despite noise and chaos (children!) it's possible to get away from it and enjoy a quiet read and a quiet sleep, both much appreciated. It is expensive, but it's particularly comfortable, well-furnished and well laid out and equipped. We recommend it - and the hosts - strongly.