We would not recommend this unit/host for various reasons. Firstly, we take Airbnb seriously and have used it 70 times with 70 positive reviews of us. With regards to the host, on the 4th day of our 2 week stay, we requested an alteration to leave 1 week early due to a work location change. This request and the corresponding Airbnb generated refund amount was denied immediately. After many messages, we agreed to accept a $200 refund instead of an $850 refund as a compromise and to move forward. He was very difficult to deal with and insisted this was a cancellation. We discussed our issue with Airbnb Support and they agreed this was not a cancellation.
Even if the above had not happened, we wouldn’t recommend this “Luxury” apartment for various reasons: (1) There is nothing luxury about the unit - it’s in a dated, run-down 4 story walkup apartment in an area that leaves little to be desired (2) it was not clean – we were afraid to open up cupboards and drawers because of what we would find. Some examples include dirty sponges left for dishwashing, food stains on dishes, nail clippers in kitchen cupboard, strange sticky spill in a clothing drawer and many more (3) AC noise was so loud we didn’t want to use it (4) the room light in the 2nd bedroom was pink only (4) shower leaked on floor (5) kitchen faucet sprayed when using even on lowest water setting. The list could go on and on. This unit was occupied by the host and his family until very recently from the looks of it, as there were personal things all over (clothing, medicines etc.) It looked like they left in a hurry in an attempt to quickly make money on Airbnb.
All of the above was documented in messages and photos to Airbnb Support. The host then tried to request money from us saying we broke his pet rule. At the time of booking, the listing had pets allowed (he has since changed this). This has been our worst and most painful Airbnb stay to date.