We had a shaky start as Dominic was overseas so we couldn't get into the place for the first night due to a combination of not being advised how to get in before we got there and then the previous guests leaving with the keys and locking the other keys in. However once we did get onto Dominic he was very helpful in arranging locksmiths while he was overseas to ensure we could stay the next 2 nights. Once we were in the apartment it was convenient and had everything we needed.