Despite a good location, this place had a poor floor plan. Although it accommodated 13, there was only a lounge that seated 4. There were wet towels under the stairs, all rubbish buns were full, electrical issues with light in toilet, no laundry but 2 washing machines in the kitchen. No full ironing board but a broken small table top ironing board. We pulled a dirty fry pan from the cupboard and three dirty dishes, and there was no grater. A Bala one that we were
blocked from accessing due to safety, that was not outlined beforehand. Definitely NOT value for money and if they chose to fix these issues it could work, but there wasn’t a sense of homeliness or care. Just lots of warnings about police being called and potentially being thrown out if there was noise after 9 pm. A disappointing stay for what could easily have been a great stay if they cared. This was also reflected in the non response when the issues were raised.