Though we didn't meet her, Jenny was great with communication, answering questions quickly before arrival and during our stay. We briefly met Andy who was also friendly and helpful. The room and facilities were basic but clean with the apartment being shared by a number of other people. The apartment was ideally situated - only a short distance from the airport and a short walk from the local train station. There is also a McDonalds and supermarket just across the road. The room met our needs for the purpose of our trip.