As I had the entire apartment to myself I did not have a lot of contact with my host. Shaun was very quick to respond though during initial emails and help me get stuff organized. While I did not meet him his parents (I think) were the ones to meet me with the keys and were very helpful at giving me the run down on the apartment. The apartment was very clean and had literally everything I needed. The only thing to note is there is no longer a gym across the street. However it is a great place to just head out for a run. Would be happy to stay here again.