I highly recommend this hotel as they won’t keep any stone unturned in offering their best services to their guests. They helped me with check-in early, check-out late, overnight parking for my car, pillow-change request, room at the 5th floor without even asking (best room available at that time) and having luggage securely stored after check-out were just to name a few. Complimentary coffee, complimentary breakfast and short walk to Central station were some added bonus. We could return to hotel past 11pm and had no dramas. I wish I remembered the name of the Duty Manager who accommodated all my requests on Thursday morning but the manager and his entire staff worked as single unit to deliver a great experience for my family. This was our first trip to Sydney and stay at this hotel made a great difference to my entire Sydney experience. I hope they can offer me some good deals over this upcoming New Year period, nevertheless, I’ll still go back there in the near future. Job well done 57 Hotel Team and keep up the good work. I read the previous reviews and went there and found all those reviews genuine.