We were happy in Larnce's place and we have rated Larnce's place as "great" mainly because we felt Larnce's place was decent value for money in comparison with the local competition (AUD 224/night inc service fees etc). We liked: 1) Larnce's quick responses, 2) flexibility with check-in, 3) accuracy of the photos, 4) proximity to a frequent bus service to Bondi junction, 5) excellent internet, 6) excellent clothes washing facilities, 7) comfortable beds and 8) large TV and fridge. We didn't use the games console and drum set but this would probably entertain kids.
An easy improvement would be to include more cups, glasses, plates, a teapot, cutlery, tray to hold cutlery and general kitchen equipment. We found it a bit strange that Larnce put tape over some kitchen cupboards to prevent use (we can understand locking some cupboards outside of the kitchen for Larnce to store personal items). The shower guard in the shower room is not long enough to prevent water coming onto the floor so each time after a shower you need to mop up the floor. Some of the neighbours can be occasionally loud but this is not Larnce's fault.