The house was great: brand new, neat and tidy.
Unfortunately the air con didn't work. We deliberately booked a house with air con for our four night stay because we know how hot that area can be in January. Within half an hour of arriving and me trying to sort out the air con Kevin stopped responding and I didn't hear from him again for a day and a half. Apparently AirBnB support couldn't contact him either. We knew that there was going to be a 35 degree day during our stay. All the other days were 31.
On that 35 degree day the temperature inside the house was almost 32 degrees in the evening. With no ceiling fans and bedroom windows that only opened a few inches it was very uncomfortable.
Kevin gave us a small discount (after I asked for one), and AirBnB added an extra discount as well.
Otherwise, the house was great. I understand that because we checked in on a Friday evening it would be difficult to get a technician on site, but the poor communication really spoiled our visit.