I expected only the basics indicated in the listing but didn't even get that much. Communication around the check-in was poor, and it was much less "flexible" and "safe" than stated in the listing. I wasn't given any information until I asked for it, including where to pick up the keys or what apartment number it was. The host made a last minute change and I had to rearrange my plans to pick up the keys so as not to get locked out. It was all very stressful and not worth it. Upon arrival, I found a mix of a mouldy smell in the building and a smoky smell in the room, with insects crawling on the door, walls, floor, and counter, and a dead insect on the kitchen sink. The insects soon crawled into my suitcase and I had to repeatedly shake them out of my clothes. The bed was not Queen size as listed. No soap, shampoo, shower gel, etc. were provided in the bathroom, despite being included in the listing. Only a tiny, half-used bottle of conditioner was provided, which wasn't enough for my stay. A nearly empty bottle of what was supposed to be soap was provided in the kitchen, but it was so watered down it was barely functional as soap. There was a complete disregard for hygiene and meeting the commitment made in the property listing. I had to supply my own soap, shampoo, etc. The window was wide open upon arrival, leaving the heavy rain to pour in, soaking the table, chairs, and floor near the window. The neighbours had loud conversations throughout the night, keeping me awake. There is also a tarp in the courtyard right outside the window which sounds like a drum being banged all night when the rain hits it. On the morning of check-out, I was given different instructions at the last minute than the ones previously provided, which took extra time and caused inconvenience. While the property listing does say in the fine print that wifi is not included, it's very misleading that photos of the NBN connection and modem (which uselessly occupy space in the room) are included in the property listing. The arrangement of electrical cords dangling over the kitchen sink doesn't seem safe. Conclusion: it's good that there's a budget accommodation option available for those who need it, but the host needs to tell the truth about what's included and put at least a basic level of effort into communicating and providing clear, consistent, accurate information so that guests can plan and know what they need to do/bring, and not fear that they're going to get locked out.