location: great location, close to city centre, chinatown and train station (Central) so it was convenient to get around
cleanliness: amazing — clean towels + handtowels for 4 guests. bedsheets are also clean and free of stains. headboard was a little dusty but was acceptable
staff: very helpful and friendly! there will be a staff at the lobby 24/7 to assist with any questions
amenities: it is a hotel, so towels, soap, tissue, tea, coffee, fridge, hangers, iron, tv was provided! there is also hot water in the shower
check-in: was very smooth process, they allowed us to store our luggages before check-in and after check-out which was fantastic!
safety: good area and relatively well lit