I’ve never written a bad review for a property until now. I also wouldn’t have left a bad review if it weren’t for the deceitful and outrageous request for $1400 from the host following checkout. An attempt at theft if ever have I seen one. But I’ll get to that... The property is lovely, the communication of the air butlers was fantastic. The mention of the noise of the trains is truthful, however I don’t know how anyone can say this is not disruptive. None of the guests had a good sleep for 3 nights. It is actually incredibly loud. The top floor bedroom also has a window over the stairs that you can’t cover and at night you not only hear the roar of the train but the flashing lights also light up the room. As it has been quite cold we were expecting to sit outside to eat under the outdoor heaters on the roof which are clearly visible in the photos. However after we checked in, we couldn’t find the switch so messaged the air butler to be told they have been disconnected due to safety. This was extremely disappointing. 4 days after checking out I received a message from the host Laura requesting payment of $1400, with a pay now button and a message saying there was a red wine stain on the sofa and they were “attempting to remove it” but it looks like a new cover will need to be purchased.... for $1400!!! First of all red wine was not consumed at the property. Second of all, a request of $1400 was made from me before they had fully attempted to remove it. The stain was not from myself or any other guest which I made clear in my reply. Laura pushed the point and escalated the situation to Airbnb. A case file was started and I was told that I had to pay $1400 unless I had evidence it wasn’t me. I explained my case, no red wine was consumed, the stain was not from myself of another guest and that her request for $1400 was absolutely deceitful and unreasonable before every attempt was made to remove it. I also looked at the photos posted on Airbnb to look at the lounge in question.... and would you look at that... the photo Laura has used of the lounge room shows a VISIBLE STAIN in the exact spot she claimed was caused after my stay. As per the photos on the Airbnb listing the lounge displayed clear markings prior to our stay so it is clear the host falsified a claim so that she can repair/clean her property at my expense. The lounge is not worth $1400 let alone the material cover. After showing the images to Airbnb and pleading my case I was sent a reply to let me know the host managed to remove the stain and the request for $1400 wasn’t needed... hmmmm 🤔 I can’t express how helpful the Airbnb...