Rueben always replied to emails in a timely and informative manner. He was at the house to greet us and was always friendly and available to assist when required. The house and neighbourhood are lovely, quiet and secure. The views are sensational and its a short walk to Balmoral Beach. The house was immaculately clean and very comfortable with a number of living spaces, quality inclusions and plenty of utensils and equipment in the kitchen. It was perfect for us and our adult children. Thanks Rueben.