We found the room (room 827) we stayed far larger than what we were expecting compared to the photos (taking into account that the rooms are all variable). It was very spacious and four people could easily stay in that space comfortably. We found the room somewhat rundown and not what I would expect of an Airbnb quality compared to when it is someone's home. It is however, tidy and well-equipped with various amenities. We found the dishwasher had not been cleaned in-between clients and though empty of dishes, had plenty of unwanted food scraps from the previous load. My husband found it difficult to sleep on one of the nights as a neighbouring unit was playing loud music, but apart from that, it seems the residents are pretty reasonably behaved. The reception is available 24/7 which is convenient when you arrive late at night to check-in. They also offer complimentary luggage storage when you check out if you're wanting to move around the city free of your burdens.
The location is very close to Darling Harbour and about a few minutes' walk to two light rail stations, or approximately 15-20 minutes' walk to Town Hall train station.
Parking was available at $45/24 hours with multiple entries to a partnering Wilsons carpark next door.
We would recommend this place for its location and convenience, though not for its warmth/homeliness.