Unwelcoming – No welcome pack received on check in. Disappointing for a 6 week stay and the money involved.
Unsanitary – Apartment was not clean. Looking clean is not clean. Surfaces were dusty, glass was dirty, cobwebs in every room and carpets were filthy. Rather than resolve immediately, we were invited to use the provided cleaning products. Eventually agreed to send the cleaners is again.
Unapologetic – After conceding that the cleanliness needed addressing, it was addressed in part but not to a high standard. Windows were dirty, cobwebs in all blinds, floors not particularly clean. We were told everything had been addressed as per our list of concerns, but no acknowledgement of the Customer being right and saying sorry

Overall, a very disappointing experience and a very basic no-frills type of accommodation. The host seems to have outsourced the care and responsibility and is simply accepting the money, which is not good enough in our opinion. Very different to other Airbnb experiences we have had in Australia. What a Shame.