Michele contacted us right away and helped to coordinate our stay. She let us check in early and we were able to relax straight away. I booked the room for my mom and she really made her feel welcome. There was tea and biscuits and other basics which made us feel right at home. The accommodation was comfortable and close to bus lines. Everything was clean and tidy. It was peaceful and very quiet. Highly recommended for mature female travellers. Michelle is delightful and we ended up having a meal together we liked her company so much. Great location for busses to the City or mall.