Communication is terrible - I have tried to call the number numerous times using an Australian number, message through the platform and also by WA but most of the time I do not get a reply.
Inaccurate accommodation - The chair was without backing and had sharp edges. The shower head handle was with sharp edges and it cut my palm. Hot water wasn't working well, intermittent hot and cold water. The last day was the worst as there was no hot water at all and I have to bathe in cold water during the winter. Terrible.