Ken was incredibly welcoming and eager to make our stay as pleasant and uncomplicated as possible, he went out of his way to make himself available to meet us when it was convenient for us and he kept in contact with us throughout our stay to make sure everything was going well. The apartment was great with incredible views and less than 5 minutes walk from the North Sydney train station, bus stops and various shops. The apartment has double glazing and was very quiet inside despite being in the middle of the city. The apartment was well stocked with everything we needed. I would highly recommend it to anybody looking for somewhere to stay in Sydney. Everything was beyond expectations.