Lovely location, ideally situated at charming Balmoral Beach but the current host was a terrible communicator from the start of the process. We had no WIFI upon arrival without any information as to when we might get it, or if it was permanent situation (again due to lack of communication). We were charged twice the rate we had originally booked at, and the place itself needs serious updating. The sofa and chairs are terribly stained and the carpet is well worn. For a nightly rate of nearly $500 we expected much more. Disappointed.