the penthouse apartment was exactly as described. the location was perfect for us as we have family in the eastern suburbs. the location is excellent for transportation to the city. the views are wonderful. Louise was a pleasure to work with from beginning to end. Louise responded quickly to my initial request, answered my questions, and promptly issued an approval. the information she provided about the apartment - the "user's guide" was thorough and extremely helpful. all the arrangements were well thought out and accommodating. Louise responded quickly to questions during our stay and followed up afterwards with an email. all Louise's communications throughout were prompt, clear, professional in a good way, and courteous. i hope to stay in Darling Point again.