Suzanna was very responsive but there were problems that we felt should have been addressed before we checked in (broken toilet seat and washer/dryer door).
The bathroom showers had a great deal of mold along the bottom and the floors were not particularly clean. It would have been nice to know ahead of time that there was alot of construction in front of the building that started at 7 am.
Overall the place was in an excellent location and met our needs for the stay.
Suzanna provided us with many great suggestions and did attempt to fix the problems.