This apartment is in a great location (can be difficult to get to with the current traffic changes), has access to a secure car park, good shared spaces for guests as well as plenty of bathrooms and space in bedrooms.
However, I must be honest and relay my overall experience at the apartment was severely impacted by the disgusting lack of cleanliness when we arrived. We firstly had issues with the swipe key to access the car park and elevators - it was cut in half and therefore impossible to use. Luckily the apartment is inside a hotel so I was able to ask the reception for a spare key.
When we entered the apartment (quite late around 8:30pm) it was very apparent that the apartment had not been cleaned after the previous guests. There was mould on the front door, stains on the floor, rubbish in all the bins, stains on the bathrooms - on all mirrors, sinks, toilet seats, random bits of hair on all surfaces including the badly made beds, no clean towels or clean sheets. I reached out to Linda immediately and shared photos of the apartment. She got in contact with the cleaner and arranged for them to arrive the following morning to clean the apartment. I acknowledge this is the best possible outcome considering the late time however the fact that we were forced to stay in an unclean apartment for one night during a world wide pandemic is an absolute joke. The apartment should have been appropriately cleaned in the first place. I was under the impression that AirBnB had increased their cleanliness standards in the wake of COVID19.
I have travelled all over the world using AirBnB and this is the first issue I’ve ever had. Again, I know Linda did all she could to rectify the situation however I have asked for a refund for the first night stay considering the circumstances and I’m still awaiting a reply.