Hi Julie,
Thank you again for accepting our stay last minute and for allowing the dogs to come.
We arrived later in the day on Saturday dropped our things and spent the night out, came back into the unit and went right to sleep. Sunday was great weather so we spent most of the morning at the beach.
When we returned back to relax in the unit it wasn’t until then we noticed how disgusting the place was left for us.
The bed quilt was yellow and dirty, there was old vomit that we found our dogs smelling on the side of the house, there was a bin bag not taken out from someone else in the cupboard and only 2 rolls of toilet paper, no disinfectant wipes or paper towels to clean up after ourselves. We all agreed we were not comfortable staying another second and immediately packed our stuff and left.
It is unfortunate for such a high price point and great location the state the unit was in, brought the experience right down. Enough for us to pick up our things and leave after 1 night and not stay the full trip we had been looking forward to and paid for!
We would like to request our money back for the second night at a minimum and any other resolution you would like to offer us.