The apartment was in good condition and clean when we checked in. The bathroom was especially clean. The unit size is also generous. The terrace was huge and pleasant.
However, our stay was less than pleasant.
The whole neighborhood suffered an electrical outage on the last day of our stay. Our block's electricity was only restored at abt 7pm that night.
As the lifts were not working, we (like all residents) had to leave the apartment via the fire escape stairs in the morning. However, we could not return to the apartment the whole day as we were not given the key to the fire exit door (it seems to be auto-locked and could not be access from the outside unless you have the key).
We called the host's hotline in the morning and in the evening - but there was minimal assistance of any sort rendered.
In the evening, we had to wait at the lobby for over an hour while hoping that some resident (with the fire exit door key) would return in order to access the fire staircase back into the apartment. In the end, a resident with the fire door key - who luckily stays on our same level - returned home and we were thus able to return to the apartment by following him up via the fire escape staircase.
While I understand the power outage is out of the host's control, we were upset that there was no assistance of any sort rendered when we called their hotline twice.
The whole day was quite stressful as we did not know when the power would be restored and if it didn't for the whole evening, how we were going to return to the apartment or even where to stay for the night.