We did not meet Thomas as he was traveling but commuication through email was good and he sent a friend to meet us with the key and show us around the listing. Also, there are a couple of other people living in the flat to ask questions of and James in particular was very friendly and helpful. The listings description is accurate. The room is mostly taken up by the queensize bed but there is some closet space available and the common areas of the flat are comfortable. Location is convienent to a train station and new shopping complex. We stayed here for 9 nights around the NYE holiday. The neighborhood has been gentrified and we felt very safe there. Recommended.