We met Jess by arrangement outside the apartment at 9.00 p.m. approx. following our flight from Melbourne. She handed over the keys but did not seem enthusiastic about bringing us into the building and showing us aroung the apartment. She was double parked outside & appeared to be under pressure to leave us so we made our own way into the building and found the correct apartment ourselves. The apartment was as described on the website and the neighbourhood was lovely.