Really poor communication. I was told I could stay on the top floor and then when I arrived and carried my heavy bags all the way up to the top floor then I was waited for 2020 minutes for them to open the key code then they couldn’t do it so then I had to move downstairs and then on my second last day they didn’t extend my key code even though I had paid some more accommodation time so then I got locked out of my apartment for an hour and then they were unavailable to speak with just a voicemail only