This was our first time renting through Airbnb, and Sally was very helpful through the process and in answering our questions. We were two adults and two kids (5 and 2) staying at Sally's apartment and it was perfect for our needs. Everything was very clean, the view is great, and the location is fantastic to get around and explore Sydney either on foot or by transit. Before booking I had been a little concerned based on reviews of other units in the same building that said common areas were dirty, but we saw none of that - lobby, hallways, laundry facilities, and rooftop terrace were all clean. Overall a great place to stay and I highly recommend!