We were made to feel very welcome with the essentials being provided in the kitchen for our arrival.
Tabitha was very accommodating to our arrival/ check in and departure/ check out times.
There were plenty of toys, DVDs, books etc for the kids- perfect after a busy day out sightseeing! Travel cot and high hair were also provided- made our lives that bit easier!
The master bed was soooooooo comfy!!!
Only few little issues that may put some families off, especially if they are a single parent with a little one in a pushchair -there are steps at the front of the building and no disabled/ alternate access apparent. The local area is also very hilly with sets of steps between streets, notably to the closest supermarket. Not a big deal for us, but could be for others