If you're thinking of booking this particular apartment, think again. I booked this for my manager for her stay in Sydney for a few weeks. It turned out to be the worst airbnb experience we've ever had - and Shaz, the lady handling the apartment made it worse. From the reviews Keris (the person in charge of the property management company) seems very helpful.. we never dealt with her, only with Shaz. I don't know if Shaz is new, but she definitely doesn't represent keris well. To put things in perspective, our company uses both airbnb and hotels a lot, in fact i'm an airbnb superhost myself. I only gave 2 stars because we ended up moving us to another place due to the noise and other conditions in the first unit but only after they made us pay for an additional cleaning fee and after some rude comments on how no one has brought up noise and it's hard to believe ...and a few other things that we tried to solve (see below)... ummm Shaz, take some time and read the recent comments on airbnb. Here's a summary: * The photos do not reflect reality. The apartment is much smaller and old, and dark - but these things happen so we were ok. * If it's hot - good luck. The aircon is old, and doesn't blow enough cold air into the bedroom. when i brought this up with Shaz, I was actually told to turn off the aircon if i leave the apartment for a few hours to give it a rest, and only use it when i only need it.. seriously. Again, we thought ok, it's only a few weeks. * My manager couldn't sleep the entire night because construction went till 11pm, and then garbage trucks, cleanup, bottle clanking, people talking and cards driving were so loud it seemed like it was right outside. We ended up getting an ear plug they use for construction sites to sleep. Even then we could hear it. We couldn't understand it and ended up finding out the window wouldn't shut entirely - which is why there was no sound insulation. When we brought it up - this is when Shaz stated that no one has complained about the noise, implying we were over-reacting. Just read a few of the recent airbnb comments and judge for yourself (somehow they bring the old comments to the top to hide this fact - construction is recent so be careful) * My manager was locked out of the apartment for over an hour because the key wouldn't work. A locksmith had to be called in. Again, shaz acted annoyed like it was our fault. * Here's the best part - they said upon arrival, that if we don't empty the trash and leave the apartment as we got it, they would charge an additional cleaning fee on top of the cleaning fee we paid... umm isn't that what you charge the cleaning fee...