The host was very helpful and reactive, the location great and the instructions easy to follow. However: there were light bulbs missing in two of the lamps (one of these in the bedroom) a strong cigarette smell in the living room and laundry, and cigarette burns on the carpet. Products (soap and dishwashing) were not similar to the standard of those on the advert pictures and the sheets were synthetic (from K-mart) they very worn making it a hot place to sleep in summer. The towels were worn and there was no bath mat in either bathroom.