if you want a very small, spotlessly clean hotel room in a central location, this will be fine. However, if you are expecting an apartment with modern decor, a kitchen where you can prepare a meal and a dining table where you can eat a meal, then this is not for you. Sally did respond in person after my second message where I expressed my ‘surprise’. I was grateful for that but nothing could be done to change the situation. I told Sally I actually thought I was in a different room to the one I booked on AirBnB. Otherwise, the bed is very comfortable, building is fine, Netflix is great.