The art, layout and location of the place are excellent. However, the place is run down and in need of maintenance and more detailed cleaners. It felt grimy and the oven was very dirty. It didn't have the usual basics (tea, coffee, laundry powder, salt, pepper etc.) that are pretty standard with such places. The lack of a shower door in the ensuite meant that bathroom got very wet. There was so much potential to the place. Tracey is a great manager and responded immediately to our concerns, as much as she could.