Wanhong was very responsive, providing detailed instructions to access the key safe and building. He responded promptly and helpfully to a specific advance query we had about parking for our longer vehicle.
The apartment was as described, comfortable with magnificent views, in an excellent location with great cafes/restaurants nearby and ease of transport.
It is directly on the Pacific Highway, which means there is unavoidable traffic noise, even 9 floors up. Ear plugs helped!
The block-out blinds don't completely block the light, so our room was completely light by 6am (in summer). We expected this, so weren't too bothered, but proper black-out blinds would make a difference.
The apartment was clean and well supplied with body wash, shampoo and basic teabags etc. It could be improved by including a small bottle of milk for tea/coffee.
We did notice a mouldy smell in the bathrooms - possibly because it's been so humid lately. We alerted Wanhong to this as we left.