Kirstie was really lovely and communication was excellent. She was very helpful with directions on how to get to the apartment, and even offered to pick us up because my Mum has a bad back. She was also very helpful with a flexible checkout. The location is awesome. You could not ask for better. A few minutes walk from everything. It is also right around the corner from an amazing German bakery. There were lots of blankets and towels which was really helpful.

The bed's mattress was pretty hard, but I can see that none of the other reviewers mentioned it so maybe other people found it ok. There is a sofa bed though which is a bit softer. It's also surprisingly quite noisy with trucks and cars going past quite early. But unless you are a very light sleeper, again this might not bother you. The spa only half works, but if there's only two of you then its quite pleasant because two of the spurts work.

But besides those things it was a great apartment in an excellent location.