I booked this apt for my daughter, husband and toddler to do their 72 hours isolation after arriving from overseas. They experienced a number of problems with the apartment. The worst of these was that despite advertising a full kitchen the oven doesn’t work. This was a serious fault for us as we had provided a range of food requiring roasting and baking so they had meals for the 3 day public health quarantine order. Alex is listed as host with a phone number but the host is an agency and can’t be reached by phone. The attention we received was from a different online agent who was unable to arrange for a technician to attend. We ended up running extra hot food over to the apartment doorstep, doubling our costs and effort involved. Other issues are that the TV has bad screen interference and is unwatchable, the shower water backs up in the bath and doesn’t drain properly and the toilet seat needs to be properly attached. While the apartment itself is fine these issues made the stay for my daughter and her family very unsatisfactory.