It was a lovely stay for my friend and I. Alan was very helpful, considerate and friendly. He gave us an early check in bcs he knew our flight was reaching early in the morning and explained everything very clearly with no room for any confusions. The place is beautiful and quiet. They had made apricot jam and sourdough bread that we really enjoyed for breakfast. Their garden was amazing as well. Unfortunately, we couldn't meet Charles during our stay but would love to come back again.
The place is 5-7mins walk from the train station and max 20mins from the city. However not every T4 train stops at Arncliffe station so sometimes we had to wait for quite a while for trains so it's better to check the train schedules before starting the journey.
But yes, beautiful stay. I'd def consider coming back here if they'd have us.