We were in a desperate situation to find accommodation in Maroubra for family flying in from overseas, after the sudden death of our baby daughter at birth.
We paid top market price for what amounted to backpacker standard surrounds. The owner made no concession for this horrible situation.
The place was extremely cold with one tiny heater that was inadequate for the 2 large rooms. We had to purchase an additional heater (at our own expense) which ended up tripping the circuit breaker. Everything was on this one circuit!!
It was not very clean and every drawer in the place had old grocery bags in them. For example there was a used toothbrush and paste sitting on the bathroom sink.
The mattress was brand new (still wrapped in plastic) but with no covering under the bottom sheet and as hard as a rock.
No towels or bathmat and one ratty hand towel.
The shower head was not attached to the wall so showering meant holding the wand in one hand.
There were no kitchen items except an electric jug and HUGE fridge.
There were a few random pieces of cutlery and crockery.
The host does not understand the responsibilities and duties that are required when providing a commercial accommodation.
Bottomline is this was VERY basic accommodation at top price.