We paid $615 per night for this property.
Upon arrival, it appeared as though the house had been not properly cleaned. There was hair and dirt still on the floor, something disgusting left on the coffee table and hair on the walls of the bathroom.
We notified the owners straight away. To which we got a response about an hr later asking for photos. I sent her what I could to which she said she’ll do her best to get a cleaner there that night. (But no apology).
Waiting and waiting, we sent another message at 7pm, asking if they had been yet so we could return to the property her response was “Hi Karina, they are currently vacuuming the floor again. We do have video and found it hard to see what the issue was beyond the doormat and the bugs from under the door in the bathroom. I hope you are happier once you return. Regards, Maranda”.
There was no mention of the hair and mess on the coffee table. Although this had been cleaned when we got back.
To be honest, if they had just taken ownership straight up and apologized that the room wasn’t properly cleaned to begin with, we would have been fine. But the communication was dismissive and rude to say the least.
Even if the property had of been cleaned it is not worth $615 per night!
Only good thing about this place was the location.