Best location — close to the métro and many bus lines; awesome bars, cafes, and restos; but still in a quiet residential area. Botanic garden and opera house are walkable (a pleasant one at that). Emma and team are so responsive and easy to talk to. The only unfortunate issue we had was with dirty linens on the sofa bed and lack of full size towels despite us informing them twice beforehand of our party. Emma and team were apologetic about it and offered us a small refund to compensate for the inconvenience. All in all, it’s good value for the location. Best to book in spring or fall as there are no room heaters available.