Ping gave a very warm welcome and was aware of the possible difficulty my mother might have with the steep stairs (the rail mentioned in a previous review hadn't been installed yet). Information about outdoor lighting for the steps would have been good, though. It had been raining and was very dark when we returned after dinner. Apart from this, it was a lovely, clean place to stay, overlooking a beautiful garden and golf course. Help with luggage up the stairs when we left was much appreciated.