During our stay, the power went out for all appliances, fridge, washing machine, drier, stove. Ken was informed of this as soon as we noticed but based on the state of our frozen goods it had probably been off for 12+ hours. After some time some of the power was restored but the stovetops never worked again during our stay, forcing us to “cook” the last of our food using the microwave. Again Ken was informed that the stovetops were not working yet never responded to this issue.
There are automatic responses from”Ken” but it’s very difficult to actually get him if needed, phone calls went to voicemail, texts unanswered etc.
Everything else was fine, but just keep in mind if you do have an issue you could be waiting significantly longer than you expect for a response.