Consider yourself lucky if you're able to book at Jess and Michael's place! We actually rescheduled our flight last minute hence I had to request for an early check in the night before. Michael responded very quickly and made the effort to meet us at the entrance of the apt when we arrived early. Everything from A to Z in the house was perfect: the interior, cleanliness, amenities, everything. Any questions or requests were answered very promptly. The only tiny bit we were able to find was the Public Transport: there isn't a train station FROM that area (nearby) so you'll be able to catch a bus to the CBD instead. Still, definitely recommending this!