Kyle was flexible with requests and welcoming on arrival! Great location, close to bars, beach, kids playgrounds and shops. All you needed was provided however the bed was quite firm. Checkin and Checkout process was simple and there is a pincode door system so no need for a key which was super handy! There was 3 small flights of stairs to top level (our apartment) which was easily manageable. Kyle was great in helping with parking and a highchair which was super helpful.