Although we didn't personally met Javier, he had a great support network that aided with the communication pre and during out stay (thank you to Geoff and Fabio). Overall, our stay was great. The apartment was beautiful and just as pictured in the perfect location. Although it was on a busy street, the noise was blocked out quite well. The only hiccup we had was a very clogged shower drain but nothing a quick trip down to the local Coles couldn't fix. We really enjoyed our stay here and would highly recommend to anyone visiting Sydney.