My experience at this airbnb was mixed. On one hand, the mattress was comfortable, the location was great, and Charles was helpful during our communications. On the other hand, the cleaner didn’t do an adequate job to the basic and reasonable expectations of any airbnb. I took photos to document the used bandaid on the floor, clumps of blue toothpaste and stray long hairs around the sink in the bathroom, apparent pubic hairs on the duvet, and little piles of dirt and crumbs in multiple places. Needless to say, I slept with all of my clothes on. The supposedly hassle-free keyless entry didn’t work. It wasn’t due to user error, it actually was malfunctioning. I wasted about 20 minutes outside with my luggage before the second reset by Charles helped me to gain entry. The host seemed pleasant, although initially appeared to treat the malfunctioning door code as being due to my actions when it seemed clear that the initial code wasn’t working from the first try. The place did not meet basic hygiene standards due to inadequate job by the cleaners. I took photos. Didn’t raise this with Charles at the time, although I had the impression he would have addressed it and sent someone over. However, I was in a hurry travelling to give a major presentation and simply didn’t have spare time to wait for people to fix an inadequately cleaned place. I just needed an airbnb where things worked as expected, and unfortunately this one let me down in a few key ways. This isn’t Charles’s fault, but I would be speaking to the cleaner about not cutting corners. A used bandaid on the floor, for goodness sake. I tend to want to be able to write glowing reviews where praise is due, but unfortunately it just wasn’t possible in this case.