Apartment looks very good in the photos but is very dirty. John met us and seemed very obliging, but when we complained about the cleanliness and the smell, he offered a full refund if we wanted to leave, which we did as there was old food, dog hair and dust through out the apartment. We took John at his word about the refund, but are still waiting to receive this, a very disappointing experience, and a very costly mistake booking this air bnb.