The flat of Meg is very modern and clean. The kitchen and bathroom are well equipped. She provided two towels for each person. The problem was the check-in. We got the wrong address with the booking confirmation, the number was correct, but the street was wrong. Also Meg hadn't sent any check-in instructions like where to get the key although I had sent her several messages and our arrival time. So we were arriving after 26 hours of travel at an appartment house with no instructions where to go. I messaged her as soon as we got there still thinking she might be there in person or message me right before we arrive. After waiting for half an hour I tried to call her on the number saved on airbnb. The phone was off. I messaged her again, now waiting for about an hour. As she didn't respond we called the aibnb help service which was actually helpful because they promised us to care for a bed that night (it was Sydney right before new year's, so absolutely no place with rooms left). Sometime later Meg answered and after sending the check-in details of which she said she had sent them before and they didn't go through because she was overseas we tried out what she had sent, it turned out it was the wrong place we were in. After walking to the other place which was luckily not too far away (but still exhausting with a lot of luggage after 26h of travel and about 2 hours of waiting). There everything worked as described. 3 hours after arriving at the first place we could finally sleep. The next morning we tried to connect to the wifi with the details she had sent but there wasn't even a wifi called similar to what was in the message. Two messages and another day later we finally got the right details and were able to connect to the wifi.