Luci was responsive and respectful of our personal space. The place is situated in a nice, quiet, river-facing suburb of Sydney. Great for a short budget stay without all the noise and bustle. The room itself is cozy with comfy bed, TV and views etc... There was some leaking problem in the bathroom but Luci let us know beforehand and it didn't really affect us. You'll be greeted every morning by Maddie the cat who was very vocal and friendly.