I never checked in as I booked wrong month...rookie error! By the time I realised it was too late to cancel. Sadly I booked on 2 Feb with my "stay" commencing the following day.
My 5 star rankings are because I don't want to give a poor review, but as I never got to see the place, my rankings need to be taken in context.
I contacted Jules to see what he could do to help me.
Jules went out of his way, kept me informed and ultimately refunded the cleaning and some other costs.
Very, very fair in a scenario where I was 100% at fault.
Thanks Jules. Hopefully I'll get to stay there 1 day!