The heaters did not work. They expected me to tell them. I was visiting for a wedding and was so disappointed coming home to a broken heater each night. They also said they were aware it was due for a service and yet expected me to contact them to tell them. They refused to give me a refund and said the issues were my own responsibility. They live next door and monitored all of my movements in and out of the house. They expected me to knock on their door and report the heater issue. There is no privacy. And they are very cruel to their little dog they leave outside to freeze. It looked very neglected. Seems they care only about making money rather than maintaining their property as they told me they are so busy with bookings they didn't get around to servicing the heater. They offered me a free nights accom but yet refused my request for a refund. Lots of great air bnbs in the area that are better value for money and with closer amentities.