The host was not present but had left instructions on how to find the key as well as an emergency contact number. She did leave us some helpful written information regarding the apartment and local transport. The apartment was tidy but on closer inspection we found it below standard in terms of cleanliness, particularly in the bathroom and kitchen. We would have cleaned it ourselves but there was nothing provided in the apartment to clean with! We did not feel comfortable in the beds as underneath the covers, some of which were torn, the pillows and doonas were very soiled. On a positive note, the apartment was close to public transport and had adequate free parking.