We were not happy with the flat. When we arrived late at night, there were many large cockroaches in the area and the complex. Once we were checked in by a friend of the owner, we discovered that there were about 30 mosquitoes in the flat as someone must have left the screen doors open previous to our arrival. We had to deal with the mosquitoes for two days. Additionally, the sheets were spotted and soiled and so I had to contact the owner and change all of the sheets myself late at night before the family could sleep. Even the new sheets however, were older and worn. When I changed the pillow covers, I discover that all the pillows were very solid and gross with drool spots all over the pillows. At minimum for an Air BNB I do expect proper good condition and clean bedding. We have stayed at many Air BNBs before and this is the first time I've had this type of experience. The bathroom tiles are old and is not as modern as seems in pictures. The flat in general is mostly dark and not sunny as described.
Thankfully, Jacki (owner) was very good with communication and did try to help us out as much as possible with offering guidance to resolve the mosquitoes issue and with the sheets change in locating the clean sheets. She also returned a one night refund for all of the issues we had to deal with for the first night. Julie was also very helpful with information and restaurants in the area. Also, thankfully the flat itself was treated for roaches so we did not have any roach issues inside the flat itself. The space itself is set up well, but would recommend purchase of new sheets and new pillows as well for Air Bnb guests.
The flat was about a 10 min walk to the trains that ran about 20 minutes apart during the holiday season from St Peters. The other stations were a bit further.
After this experience, I think I am going to have to be more selective about the areas and flats that we choose to stay. All of the other reviews are quite positive but unfortunately that is not the experience we had in this flat. We would not stay here again.
Still thankful to Julie as she was very pleasant and patient with helping us resolve the issues.