We asked for an early check-in but that was not possible, but when we arrived in the room after the normal check-in hours, the room had not been cleaned after the previous guests and we did not receive any message (explanation or apology) from the host. At the end of our stay, I sent a message because I fogot a phone charger and prosoped to come back to pick it up. They told me they would be in touch, but I did not receive any follow-up afterwards...