I booked the room for my sis in law and we had a misunderstanding about arrival time. It was a long wait for Dee but she was so patient and greet my sis in law with smile. The room is presentable just like advertised. Dee's kindness and willingness to make my sis in law stay in Australia pleasant should be commanded. Dee even got up at 5:30am to send my sis in law to the station... unbelievably kind !