My husband and I was planning to visit Sydney this week for his GRE test as well as visiting his cousin from N.Y. Unfortunately, our flight to Sydney was cancelled twice in two days in a row, and we ended up cancelling our whole trip to Sydney.
Cheryl is very organised, giving us all instruction to get into her place from a day before.
Even though we couldn't make our trip, Cheryl is sympathetic and understanding our situation, very pleasant to communicate with.
Next time when we visit Sydney, we'd love to stay her place:-)