Overall a disappointing stay.
I’ll start with the good points though.
•Location is good, easy walking distance to the beach, shops, restaurants, and all public transport.
•The eco products provided as in shower, shampoo, etc are lovely.
•Check in was a easy/simple process and communication was fairly fast.
The apartment is a lot more tired than the photos or description suggests, the kick boards under the kitchen units are all knocked out so you can see all the grim dirt underneath, rugs and cushions are dirty and have holes in them and the “newly renovated bathroom” already had the sink coming away from the wall and a window blown out and blocked up with wood.
On arrival the apartment hadn’t been cleaned properly with chocolate smeared over the sofa and dust everywhere.
The rooms are pretty small with no real storage.
The WiFi drops out alot.
We had cockroaches in the apartment on 6/7 separate occasions.
And then to top it off we were woken in our last week by building work on the apartment block and workers ripping up the pavement from 8am till 4ish for 5 days laying new drainage. Although I understand every building needs maintenance, we should of at least been notified of this, as we would of chosen to stay elsewhere.
We advised the team of each of these situations, they apologised for the cleanliness, said cockroaches were to be expected, and said they weren’t aware of the building work. Although I wasn’t overly impressed with it not being clean, we tried to just get on with enjoying our break but felt it was a continual build up of new issues throughout our time there, and when you’re paying over £1000 a week you don’t expect these types of issues.
When we finally made our last contact with the apartments team re the building work, requesting some form of reduction on what we were paying, we received £75 into our account. It felt like a bit of a slap in the face.
Generally I’d say this apartment would be better for weekend let’s, rather than the 3 week long term holiday break we needed it for and needs some tender loving care before it’s let out again.