Unfortunately one of the lower-end Air Bnb experiences we’ve had..
Room looks great in the photos, and host communication is very good with a check-in guide and the like.
As a first impression, the room was not properly cleaned prior to our arrival. Dirty coffee cups, improperly washed (stained) bed sheets (!!!) and a dusty floor was what we were met with upon checking in. When contacted by the host we told them of this and the response was “I’ll let the cleaner know” .. which didn’t really help us as we had one more nights stay.
The host also then asks exactly what time you’ll be checking out so that they can tell the cleaner exactly what time to come without delay … it’s a little bit over the top, considering the check-in time is plastered all over the guide and it’s on the booking already.
The thing that really ticked me off though was the beds. The listing advertises queen size beds in both rooms.. and these are NOT queen size beds. They’re doubles (at best). I’m 6”2, and my legs were half way off the end of the bed. I gave my wife the bed and I retired to the couch.. not much better in terms of length.
So after two nights on the couch, we’ve checked out. Disappointed and tired, as the booking is not cheap by any means. We’ve paid hotel prices for a sub-par stay, can’t help but feel short-changed.
Best of luck for the future, hope this feedback helps improve the quality of the stay for future guests.