Georgina was great in responding any issues that we had. The apartment is just right size for a small family with a nice living room but quite noisy both from streets and neighbors (very thin wall). The best way to get to Circular Quai is by train (we tried buses but more complicated and takes longer) but the nearest King's Cross station area is not recommended for fmailies with small kids (adults stuff at late night). What also bothered me in particular was shower; its door was not well fixed and pushing water back to shower with a mob after each shower is not a pleasant daily chore while in vacation... Good value money though.