Disappointed to say the least.
Our stay was delayed for 2 days by visa issues ...
and we asked for Janelle to refund us the two days.
Janelle came back with an option for us to extend our stay by two days at the end of our 5 day booking . We could not as we had a trip booked to Vanuatu in check out date .
On arrival at 11.30pm directions we're poor and we couldn't get in for 30 mins .
As our bad luck would have it .. our flight got cancelled on the day of Vanuatu trip so I then went back to take Janelle up on her offer for an extra night stay.
She returned back after 3 hours saying
''we have guests day after tomorrow & I cannot do another turnaround tomorrow'
So basically she had cleaned the apartment, and didn't want us in it for another night ( we only used it for 3 out of 5 paid nights )
Reallly pissed off here with her inconsiderate attitude and inability to flex a little.. especially after we had not been able to use the flat for 2 nights in front end of trip .
Not Happy👎👎👎