Faults from check in
- door could not be locked from the inside, did replace the lock after 2nd request after 3 nights
- dishwasher has not worked entire time - does not wash, just wets and soap never used, apparently under warranty but advertised feature
- TV only has channel 9 and 10, antenna is a aluminium foil home made extension
- dishwasher leaked - was eventually fixed after 3rd time reported
- washing machine still leaks
- gas leak
- bed in 2nd bedroom is broken with amateur repairs
- it was promised a clean every 3 days and only happened twice in 2 1/2 weeks after prompting. After speaking to the cleaners they were very helpful but seemed to be understaffed for the volume of guests/rooms.
- no wifi for 3 days
- blind in main bedroom not working
- only had 1 glass and 1 wine glass on check in and 3 mugs for 4 person apartment, received top up on request. Toaster still full of crumbs
- Freezer is not sealing and frosting over.
- No soap/shampoo provided until first clean on day 4.
- Never issued receipt for payment of $180 for extra parking and pet fee. Eventually got a receipt for refund on check out. Asked multiple time for receipt but never received it.