Unfortunately my experience was not positive. It took us 4 hours to get into the apartment as the lock was not working. When I tried to call air keeper they said they would call me back and didn’t, they promised this about 4 times. I had to repeatedly call back to find out what was happening while I was waiting in the heat to get into the apartment. Come 6:30pm I finally get some assistance after waiting 4 hours only to find an apartment that was dirty. Hand towels stunk, glasses and bowls filthy, build up of dust on the fans, stains and marks on couch as if someone had just been there and not cleaned it, dirty mirrors, cigarette butts outside on floor, dirty bath and hand towel. Unfortunately I was disappointed with the service I received, and unprofessional. The spare keys we received also did not work for the front door. I ended up finding alternative accomodation and airkeeper disappointed me in sorting out a refund which resulted in me contacting Airbnb.