Further from airport than expected by public transport with train line works in Sydney complicating our arrival. It took us longer than our flight from Melb to get to the room in the hotel, where Yimu is based.
This is not Yimu’s fault however upon asking, her reply was vague re:directions, stations etc.
The room looked modern (as pictured) and comfortable for a 3-night stay.
Room located on a noisy corner of building - on a busy intersection, with cars accelerating up on on-ramps.
Good location by bus to where we were headed in Chatswood West with bus stop outside hotel entrance.
Fruit pictured (in images) was not supplied. Only 3 little milks supplied & some nice toiletries, but room not serviced & things not replaced over weekend or during the weekdays. I did ask for a few extra towels on Monday & a check out to be extended from 10am to 11am.
The room smelt of stale smoke in main room and bathroom, as though smell coming up from the kitchen sink & bathroom drain outlet. I tried to air the room during the day when we were out. The room needs to have an air freshener added as this stale smoke smell is not typical of other rooms.
Would have been a pleasant stay if the weird smell were removed/gone for our needs.
No food or breakfast available in the hotel, since Covid-19. Would be good to know this before arriving.
The laundry- washer & dryer were communal & quiet so my husband managed to wash his running gear easily. He really enjoyed the proximity to National Park running.