Juan gave quick responses to our enquiries both before and during our stay. His place is comfortable and very clean, and the amenities (pool, spa, rooftop space) in the building are fantastic. The location is great, being so close to Darling Harbour shops, cafes, and ferries. We (four women spending a "girls' weekend in Sydney") appreciated Juan's guidance at check-in. The hosts were in residence while we were there, but this in no way impeded our privacy or use of the space. We recommend Juan's place for those wanting a convenient location for seeing Sydney.