Unbelievably bad. This host cancelled my booking less than 2 hours from check in AFTER I contacted them for instructions on check in. This was for my wedding, two nights booked. Makeup, hair, wedding cars and photographers who had to be rearranged the day before the wedding not to mention no where to sleep after the wedding. The excuse “guests decided to extend their stay” - yeah maybe acceptable if the place burnt down but not just because the previous guests decide to extend their stay and a fair paying guest has their stay cancelled.