We had trouble using the given keys to unlock the door but Jason was able to respond immediately and come within 20 minutes with a new set of keys. We stayed for one night but found that the floors were extremely sandy and quite dirty, and there was a lack of a bath mat in the bathroom so we left footprints all over the common area. The Internet is also not too strong considering it was supplied by a portable hotspot device instead of a proper modem. All in all it was an okay stay but I probably would not recommend for long term stay.