I booked this apartment to stay in with my elderly father who has accessibility issues. I reached out to the host before booking and asked specifically if there are any stars, explaining my father is elderly and sometimes uses a wheelchair. I was told there was not, and so decided to book. Upon reaching the apartment building I was dismayed to find steps at the front entrance and no other accessible entrance. The host had completely misrepresented the accessibility of the apartment and caused my elderly father stress, embarrassment and shame every time he had to exit the building. The holiday that was meant to be fun, was instead filled with pain every time my father had to exit/enter the building. Appalling customer service and complete disregard for wheelchair accessibility. Once inside the apartment we quickly realized that the toilet seat was broken causing my father to slip and the rug in the living room stained badly. Beautiful views, but not worth the shame, stress or money.