Host kept communication alive until the very moment when they had to present a resolution and went complete incommunicado. They also played for time as they hoped probably to fall onto T&C’s and refused any price reduction for issues as serious as having seen alive cockroaches and found 5 dead ones. WiFi has also not worked, even though it was attempted to fix it and didn’t in the end. All the time, the host was in contact creating a feeling of trust. It was not in contact on the last day when a resolution was promised to be given. Very disappointed. It is a great space that needs proper industrial cleaning against vermin. Host has to become honest in communication too.