I didn't actually meet Adam, but he communicated very well whenever I had concerns and was helpful and clear. I met an associate of his for check in and was handed keys; it was a very quick and easy check-in and check-out process.
The apartment was incredibly clean and well kept. We only stayed one full day but slept a few nights. We could hear the traffic a little bit but we happened to time our trip with local roadworks. Super easy to ignore and the fold out sofa was comfortable, as was the main bed. Plenty of blankets were in the cupboard too & the heating was cosy.
Would recommend Adam's place, it was a few minutes walk from George Street and was also surrounded by convenience stores and cafes. Everything was easy to walk to! :)