Rarely did I have communication with the host as she had outsourced this. Not exactly what you expect from an Airbnb host.
Even more disappointing and frustrating was her team trying to force me to use a third party website which was not advertised on her profile and thus in violation of Airbnb terms and conditions. Even after being reprimanded by Airbnb they continues to try and have me use their third party website six times ! Pathetic