It was easy to communicate with John before our stay. He was very helpful and prompt with his replies. John met us on arrival and was very pleasant. He also popped in during our stay to check that all was well. The studio was as we expected from the listing. It was comfortable, with good heating and in a peaceful location. We travelled by car, but there was a bus stop within a stone's throw of the studio with a regular service to the city. This was our first experience of airbnb accommodation and we were impressed.