NIGHTMARE. Glad there's AirCover and support.
Apartment is pretty used. One of two heaters wasn't working properly at 15°C outside temp, couch and bathroom door dissolving itself.
Disappointing overall cleanliness! Dirty Bathroom with permanently stained towel. Cooker hood coated in a layer of grease and dust.
Very disappointed of the host Richard himself. Tried to objectively discuss problems with him and asked if I could change the booking to one night due to the issues with the apartment. He declined and wanted a horrendous amount of money for two nights and the cleaning fee (for having the apartment obviously not cleaned properly).
He constantly denied everything I said and was getting personal various times.
Fortunately the support saw the pictures and approved the early checkout for several reasons.