Mike was amicable and very easy to communicate with, providing more than a few fridge items which was nice. Our flights werent until late afternoon and Mike allowed us to leave our luggage at the property which was greatly appreciated, so we could enjoy a relaxing lunch. Mike also provide great info on local cafes and restaurants as well as up to date guides of the area. There were breakfast items in the fridge which were a nice touch. Wonderful north facing balcony as our visit was in winter. Directions to the property were also concise.