A beautiful apartment, looking over incredible views with all necessities to make your interior stay perfect.
Unfortunately the stay was impacted negatively due to not being able to access the advertised car parks upon check in.
This apartment was specifically booked for my elderly parents as it was advertising 2 x car parks. Upon check-in the remote control for the car park WAS NOT accessible leaving my parents trying to find a street park in one of Sydney’s most densely populated suburbs with zero parking and when finally finding a park, having to move it every hour!
Because they have trouble walking, it was imperative their accommodation included a car park. I was happy to pay the increased booking amount feeling rest assured they would have access to a car park. The stress and energy of not having this had a massive impact on their and my stay.
To guests wanting to book this apartment: confirm that the remote for the gate will be available upon check in. And then confirm again.
To the hosts/ property manager of this apartment: make sure you double check the remote was left behind and have a spare on standby.
It was made obvious to me that they never checked this.
This was false advertising as the ‘car park’ was included even in the main title of this accommodation. I would have expected some remuneration for the incorrect ad and hassle caused.