We were so excited about staying at Hannah's Bondi house with our son and friends from New Zealand. When we arrived, everyone was so happy about the fabulous location, the spacious size of the house and gorgeous garden complete with warm outdoor shower. We particularly liked the way the back of the kitchen could be opened up completely so the kids could run in and out.

However, during our stay we started to notice a few things that didn't sit well with us. These were the issues we encountered:

the upstairs toilet would flush during the night (waking us up);
the flushing mechanism for the downstairs toilet wouldn't flush properly sometimes;
three out of the four lights in the downstairs bathroom didn't work (which meant we were pretty much showering in the dark);
the AC in the kitchen didn't work;
on arrival we found old used soaps in both bathrooms;
there were no instructions on how to connect to the internet;
there was no ironing board, dustpan & brush, and only one plug for the two baths

We got in touch with Hannah about some of these issues during our stay and indeed the bathroom lights were due to be fixed but this never happened.

On our final morning when we were doing our final bits of packing, the cleaning team turned up half-an hour before check-out. We had very little warning about this and we felt this particularly unfair given we had two toddlers in the house.

Overall, we felt that Hannah's house is not being kept/managed to a standard that warrants £326.00 a night. While we appreciate there will always be wear and tear in a family home, this property really needs some attention and updating. Erratic plumbing and broken lights shouldn't come as standard for a property at the price bracket.