Not one to usually post a review, but this experience was an absolute joke.
Check in was delayed for a couple hours so in the meantime we were sent to park at Holiday Inn Carpark at a certain rate, only to be told the parking was for THEIR guests ONLY. This was communicated to the receptionists at our accomodation by Holiday staff prior to our arrival, yet still sent us and other guests without hesitation. After wasting so much time relocating the car, walking 15 minutes with luggage etc. We were finally greeted to our room. DISGUSTING smell from the carpet which hit us on entry, clearly due for replacement! Windows were sealed so no fresh air could come in! Was not going to put up with it for two nights due to bad asthma so requested another room. After more messing around we got another room with the same carpet smell, at least with functioning windows. Regretfully accepted as we ran out of time and had places to be. Spiders and cockroaches in the room (have pictures) no fresh towels during our stay?!! The time wasted & money spent on parking I would do it all differently. Refund/compensation expected.