When we arrived on the first night, we were told that a bathroom strip light had fallen into the shower basin and that the problem would be fixed the next day. This meant for that night, my group of 4 had to all use the other bathroom to shower. Also, there was no shampoo, conditioner or body wash available on the first night even the Airbnb listing stated these amenities were provided.
A week after my stay, Rowen messaged me accusing me of smoking inside the apartment as there apparently was a smoke smell which incurred a $300 fee for an ozone machine.
I have severe reflux and sometimes I use moxibustion to relieve my chest and back pain from my condition. Nobody in my group is a smoker and the moxibustion smell is quite distinct from cigarette smoke and is not harmful. It is also alarming to hear that the smell was that prevalent, which really highlights the ineffectiveness of the exhaust fans in the apartment, and the lack of airflow despite always having the windows open.