I booked this stay for my friends and when we got there the place was not as described or pictured.
The picture had a balcony so we specifically booked it for the balcony, but when we got there we were super disappointed when there was none. My friends need an open place cause they can be claustrophobic. If we had known it does not have a balcony we would have never stayed here.
Luckily the receptionist was nice enough to swap us out a different room which had a balcony, but now the problem was that the bed arrangements were not what we originally wanted, the original room had 5 beds (1 sofa bed, 1 bed and a bunk bed) the room we stayed at only had 4 (a sofa bed and 1 bed) so my friend had to sleep on the floor cause we had nowhere else to stay. To cancel the booking we would lose our money so there was not much we could do.
The whole arrangement put us 1 hour and a bit more behind our schedule and honestly ruined our day.
We were extremely dissatisfied with this stay.
The receptionist was super nice, we know it’s not her fault but this listing needs to be changed ASAP as I’ve heard other guests have this problem.