The place was neat and clean. There were even some extras - a bottle of water, butter, laundry detergent, etc. There was also a package of Tim Tam chocolate which we got addicted to. It was so delicious that we bought some for ourselves. Everything she described on the website was accurate. It was a 30 minute walk to the opera house and a few minute walk to the train station. The bus stop is just around the corner. She was very helpful. She showed us how to get around the city through a map . I think it is in a good neighborhood, close to classy restaurants.