Mr.Wanhong always responded right away,which was great relief for us.
Check-in is also easy. It is a short walk from the City and there is a large supermarket nearby so walking around town is fun.
The only thing is that there were not enough dishes, cutlery and towels for a family of 5 including 3 children. It is hard to cook in the kitchen and not family friendly. He brought us additional towels right away. His response was always perfect!