The cleaners hadn't finished when we arrived and we had to wait until 4:15 to check in. There were quite a few areas that were not well-cleaned but once I alerted the host, a team of cleaners were sent to fix most of the issues the next day. Only six out of eight lights were working in the kitchen and entryway but the cleaners also fixed most of these when they came to re-clean. Walls in some areas were very grotty and need a good wipedown. Nice big fluffy bath towels were provided but no hand towels and only one face washer. No tissues but plenty of toilet paper for our five night stay.
The apartment was spacious and in a good location nearby to a great playground at Darling Harbour that our three kids loved. The kitchen was stocked with basics (tea, pod coffee, sugar etc) and there was washing powder for the newish washing machine and dryer in the laundry. Nice big tv and comfy beds. If the apartment was better maintained (eg leaking shower heads, crooked shower door needing hinge replacing, re-paint very stained kichen ceiling etc) and cleaner I would have felt the money we paid for our stay was worthwhile. A bit disappointing.