Jenny's communication was prompt prior to our stay, which is great as all our queries were answered. We didn't get to meet Jenny but we were greeted by her friend Silvia. Silvia was really warm, welcoming and extremely helpful. The accommodation was great, clean and new. Bed was nice and warm. The view is fantastic. Great wildlife in the area too (although in the city). Friendly neighbourhood, I highly recommend staying here if you ever get the chance to visit Sydney!!!