My wife and I arrived at Ellen's place very late at night, which would have been no problem because Ellen had made sure we had a full set of instructions. As it turned out we didn't need them because Ellen came out to greet us, helped us carry our bags and gave us an overview of everything, we were really impressed that she did that at such a late hour (after 10pm). The unit was absolutely spotless, as was all the linen, towels etc. There are three bedrooms, with a second TV in the bedroom with the trundle bed. The unit is equipped with everything we could want, heaps of kitchen ware, a dishwasher, super quiet washing machine, clothes dryer, gas stove, full size microwave, good size fridge. There is a sliding door between the main living area and the alfresco, which was useful when wanting to do some computer work away from the TV area. There is plenty of hot water and good water pressure, my pet hate is accommodation where you have to keep moving to get wet.There is a Bose bluetooth speaker which I used every day. We also appreciated how private and quiet it was. There is car parking right out front. There is a Europcar within walking distance , as is the train station ( about 10 minutes). For stocking the fridge the Seven Hills shopping Plaza with Woolworths and Aldi is about a 3 minute drive, or the Lalor Park shops with an IGA close by. Ellen and her husband are great hosts, they were always available and always helpful but never intrusive. We would certainly stay there again and happily recommend Ellen's place to any of our friends.