Super friendly staff, you can get a parking pass for a carpark down the road for $39 (cash only) which was helpful seeing as how terrible parking is in the city. We had a small mix up with rooms when we first arrived but it was sorted out immediately and one of the staff was super apologetic about it. Air conditioning is good, bathroom quite small but does the job and everything else was perfect. Super easy access and in a good spot close to Kings Cross Station. Would definitely recommend if you’re looking for a place to stay for a short time or even just a night like me and my partner did!!