After a long drive from Melbourne to Sydney with my 5month old. My husband and I just wanted our child to have some floor time. We were not greeted by Michele as she was away. There was a rug in the middle of the living space and it was covered with fur. We knew it was a pet friendly house, but it wasn’t clean as her profile says she was a 95% super host.
I communicated with her immediately as Airbnb says if there is an issue inform your host. Michele had made it clear that she was replying to me on a Sunday, implying that Sunday is her day off and therefore I should be grateful. However, the health of my 5month child who is at risk of SIDS was not something I would risk.
We went through the documents Michele had advised us to review. We noticed that on 16.11.18, there had been pest work done on the property. We were not advised that there had been an issue and again, alarm bells rang. Then that night, a German cockroach was scattering in the bathroom. Michele has admitted that roaches are an always seen in Sydney homes, but as I am currently in Wentworth Point I have seen none.
This escalated through the night and I contacted Airbnb. To no control of my own with the policy, Michele was disturbed through the night herself and expressed she did not appreciate it as both her and her partner are fulltime workers. I’m afraid that a infant child’s safety was no concern of hers.
Therefore despite the property saying it is family friendly, perhaps not for young child or those who have immune system deficiency.
I’m sure Michele is lovely, but at that time she was more concerned about her sleep than her guests babies life.