The apartment was clean, secure, homely and in a GREAT location. We were able to walk everywhere, and when we did need to venture out further, it was just a quick walk to the station. We loved being just a few minutes from Hyde Park, the Museum and the Botanical Gardens. We didn't get a chance to meet Miao, but she gave clear instructions and was easily contactable. The apartment came with lots of handy city guides and booklets. It was an enjoyable, easy and fun stay. We would stay here again.