Upon entry to the apartment, it was clear that there was a lack of organisation as the previous persons mess was not cleaned. It took over an hour to contact the host about this, having to go through airbnb directly. Being stuck with my 4 month old baby, I was told to sit in the communal area until it was cleaned, which was over 2.5hrs from the time I was supposed to check in.
This was just the start of it as we requested an extra towel for the baby which was not given. When we asked for it again the following day, we were told we'd receive it that day, but it still didnt arrive. Only on our penultimate night were we told it would come.
Whilst staying there we noticed there were no cleaning utensils to clean dishes and no bin bags to dispose of our waste. It felt like a budget halfway house more than a serviced apartment.
Overall, it is poorly managed and we would only give it 2 stars because we received a partial discount on one night after we complained about the mess.