Positives
Beautiful balcony that gets the evening sun
Great location for the CBD
Lovely huge bath
Good communication - Rowen was very responsive on email
Cons
Many of the amenities we were paying for we felt weren’t up to scratch;
- 2 out of the 3 lifts were regularly out of service. It’s not an exaggeration to say that it often took us over 10 minutes queuing for a lift to enter or leave the building (the flat is level 19). There must be over 140 flats using 1 lift and so at peak hour there were queues out the door
- There was a gas leak when we arrived which took 8 days to resolve so we were without the gas cooker (they did give us a hot plate to cook on but not ideal)
- The appliances were very dated and no manuals left (dishwasher we couldn’t work as the dial settings had been worn away and so we had to request instructions)
- sauna was out of service
We arrived back at the flat and there was a workman in the property that we had no notice about.
The flat lacked any basic cleaning equipment so was hard to keep the place nice for the duration of the stay.
Overall the experience we had didn’t warrant the relatively high price we paid.