Communication
Narelle was a pleasure to deal with. She was clear and upfront on her expectations on her guests stay, processes for check in and check out and left up to date information in the apartment for guests to utilize.
Presentation
10/10. This apartment had an instant homely feel to it. The decor was beautiful and you really feel calm when sitting inside. The furnishings and choice of theme for this apartment not only commanded respect, it inspired it.
Utilities
The apartment was well stocked with everything that you would require for a short stay. I found myself not needing anything, as it was all provided. Kitchen utensils were clean and well stocked, Laundry facilities and detergents were well stocked, as well as shower gel and common cleaning items to allow self-cleaning after using items in the apartment. ***Well stocked toilet paper, and good quality paper***
Local Knowledge
The local information booklet was well stocked with up to date information and suggestions.
There was a guest booklet to leave a thank you note to Narelle and it leaves you with a good feeling knowing that any guest from over the years has had the same experience as you. This consistency is not as common nowadays and Narelle has managed to keep this up.
Check In/Out
Upon acceptance of the booking I was able to access information that was very detailed, clear and left no room for error.
I was able to check in by myself, without causing any concern or attention of other residents. I was confident of the location of the apartment and knew exactly how to access the front gate, locate the staircase and which keys worked for which locks.
Upon my exit clean, I followed the already agreed process of checking out with no fuss.
Follow Up
Narelle was a fantastic host, who followed up with me about my stay in her apartment and I look forward to being able to use this place, or another one of her places in the future.