The host went over and above what I would expect to make me feel welcome; assisting me with parking information, allowing me to show arrive outside of business hours, actively seeking feedback on the property and genuinely doing everything within his power to make my stay comfortable. I've stayed in 5 star hotels that haven't delivered the same level of customer service!

If you want to chat, be social and know anything about the area the host is available always and open to this. Conversely if you want to be left alone the host is equally happy to respect your privacy.

I never expected to feel as welcome as I did but the host's commitment to delivering exceptional customer service is truly appreciated. I cannot rate my stay there highly enough and encourage anyone staying in the area to stay with this host.