The loft was a really beautiful place to stay in and was in a great location to explore the city. It was really clean, great amenities, and everything was provided so that we were able to cook. However, no luggage storage available despite being listed which was a shame. Our wifi also cut out 2 days before we had to check-out. Contacted the host who asked what the issue was, and informed him that there was a payment error on their side. Was disappointing because we decided to stay in with the poor weather conditions due to Sydney bushfires. Host said it would be sorted out, however after half a day it was not fixed so we asked if it would be fixed by that same night so we would know whether to make other plans. Host never responded to us even up until now after we have checked out. Would have been nice if the host at least responded to let us know, even if it wasn't going to be the response we would have liked to hear. A great place to stay in itself, however a bit disappointed by how the host handled the situation.