Even though we never met Charlotte, we received several pre-stay emails from her with great information. We also talked with her after arrival on the phone and she was very helpful. The apartment is as described with a large living room/kitchen and a comfortable bedroom and large bath. What isn't mentioned is that this is the best stocked/outfitted apartment I've ever rented. It's as though someone was living there and just moved out a few days for us to have it. Spices, olive oil, canned soups, ketchup, mayo, soaps, laundry detergent, lots of extra towels and even a backpack to use for day trips in case you didn't have one. The location is excellent near the heart of the city. Two blocks from lively Kings Cross action but if you don't want to be in the middle of the action, you can just walk a different direction to town and you miss the area. The only negative would be for people that would find a third floor walk up a problem. We loved our 11 day stay and would stay again if we returned to Sydney.