Communication was a breeze, check in and check out simple. Lewis and Tarah arranged for early check in and late checkout without fuss.
The accommodation itself is large, spacious and clean. All the facilities you need is available eg washing machine, dryer, wifi etc It feels like you are staying at a friend's place (read as comfortable). There's a nice large balcony for chilling on with a view of the water. I didn't get around to it but there is a gym and pool also.
It's close to many buses straight to city (10-15mins ride) and a 10 minute walking distance to many cafes, bars and various grocery shops.
Would recommend to friends and family and would stay again.