We didn't get to meet in person however I had ready access to Carina via sms and she answered any questions I had.
Her instructions were spot on and the house was the same as the pictures.
I loved the upstairs carpet - very nice underfoot after walking!
The area is nice, and though not far from busy roads, there want a lot of noise but was peaceful and quiet.
We loved our stay and would return if in the area again.