For what I paid it was pretty disappointing especially the communication. When we arrived the apartment wasn’t clean. Had to vacate till they cleaned the room. 2 hours after check in time we got back in. Whenever I needed something and I messaged I wouldn’t get a reply for hours if not days. I couldn’t find the remote and instructions for the carpark, I messaged and got a reply about 2 days later.
Terrible communication. Then when it was time to check out they told me that I could check out late because of the 2 hours they dibbed me at check in. But I get a message to say they couldn’t offer me the 2 hours and ask that I check out at 10am. They messaged me to say it was an automated response but why would the automated response say we can’t offer you the 2 hour check in delay because they had someone about to check in after me. So basically can you get out before the next person comes in even though we didn’t prepare the room for you before you got there and had to take 2 hours of your time to get it ready.
Location was good but the service and communication was terrible