They didn't have the queen unit available and booked us one with two single beds instead. They let us know and offered to cancel if we didn't agree. We agreed, though we would have much preferred the queen.
We were sent detailed arrival instructions, though we ended up needing some help in finding the keys. The unit was clean and nice looking, as shown in the pictures. The beds are not super comfortable, but they are ok. The shower didn't have much hot water at busy times (it was ok on Sunday but we had to take a lukewarm shower Monday morning). The planes that take off from and land at SYD airport fly right over you, which is quite loud, though they stop from midnight to 6am or so.
It's a like staying in a motel/ budget hotel, overall ok with some inconveniences. The location is very convenient to transit, eating out and Newtown/ Uni Sydney, and the price is fair for what it is and where it is.