Although the place we selected had some issues and we couldn't stay there, Rowen immediately got us another apartment and took great care of us. We were staying a week so to have a kitchen that had everything to cook and a washer and dryer right in the apartment was fantastic. They even left us some laundry soap. The location is exceptional. One block from Darling Harbour. Tons of cafe's, restaurants, supermarkets, shopping and transportation. We also really appreciated the quiet nature. There were lots of people living in the building but you couldn't hear them thru the walls. There was a pool and gym but we didn't use them. Thanks!