We had issues with this booking from the start. Our Booking was 3 days midweek in July 2021 for two senior couples. We had to cancel our stay due to COVID Government travel bans. The host would not refund and AIRBNB just said as booking was made after March 2020 they could not help. My only choice was to book another date, I had to do this twice more due to extensions of travel ban. The last time I decided to book for the same time in 2022 in the hope we would be allowed to travel. Each time I was charged a fee and the rate went up. I communicated with host asking would he discuss not charging us the extra cost of this final booking and at least honour the original price. He agreed to discuss then stopped communicating other than to "accept" my changed dates. The extra money was taken from my account by AIRBNB and the host would not refund it. This already high priced holiday had just doubled in price! We had no choice but to accept as Airbnb said they could not help and to next time follow a link (only provided when it was too late a year later) for extenuating circumstances. This link was nowhere to be found on the site originally. We decided to just go enjoy the view and the 5 star apartment we thought we would find. However, the apartment was genuinely a disappointment.
If you charge 5 star prices the apartment needs improving. I have photos of the dirt and mouldy piece of food under the couch which we turned to watch the view, which is undeniably spectacular. The kitchen provided no basics such as tea, coffee or a small milk on arrival. Coffee plunger but no plunge coffee to go in it. No microwave safe containers or casserole dishes. The peeler was broken and unusable. The pots and stove top were dirty. Only one chopping knife which was blunt The bathroom was tiny and impractical, with things falling off the wall and no soap in dispenser at hand basin and no bar of soap. A second set of towels should have been provided as, due to the rain, when coming in from balcony water dripped on the floor which was slippery and dangerous. We had to lay down our bath towels and then dry them in dryer...which was gaffer taped together!
Floor tiles were badly cracked throughout unit and moved underfoot next to sink. Holes in wardrobe wall and bare cords. No broom or mop or dustpan provided. I have photo's of most of these things . As there is no parking, which we knew, the Host could at least provide a parking permit as many other places do. The weather was bad which made the up hill walk to bus, train or Ferry was not an option. Ubers just added to an already overpriced stay.
Entry was smooth and easy with clear instructions from Host
The spectacular view, surrounding Harbour walks (weather permitting) and the lovely Restaurants in Kirribilli Village were really wonderful....and all available without staying here.