This is the first time I have left poor feedback on AirBNB. I was surprised to see that this place has so many positive reviews after my experience.
I will say that the hosts were friendly and positive with communication and came to help quickly when needed but I feel that I need to warn other guests of the quality of the property as well as my experience, especially when paying almost $400 for 3 nights (1 bed) and expecting the experience to reflect the price.
1. The listing shows in amenities 'FREE PARKING' but property has no carpark. There is some 2 hour street parking and the hosts offered $15 a day parking, i.e., NOT FREE. In the event the car park is away from the property (which I could not see and was not in the instructions), the hosts said that there is 1 parking space and it is first in best dressed, so really it’s not guaranteed free.
2. In the instructions provided you have to open a lockbox with a code. What the hosts did not say is there are 2 lockboxes on the front of the property and at night you can only see the window lockbox. It took us 20 minutes to find the lockbox behind the screen door, trying so many times to unlock the wrong lockbox was infuriating especially when the host was not answering the main number provided by Airbnb. We messaged the hosts via the Airbnb app and had no reply regarding this issue. We also called and it went to an overseas number. In their defence, the hosts did give a second emergency contact number in their plethora of instructions which we did overlook. But they should have advised us of the location of the lockbox, indicating there are two and only one is visible at night.
3. I was in the shower when the power cut out - pitch black! This is no fault of the hosts and they did come within 10 minutes to fix this but I write this to say that I was told this is not an uncommon instance in an old property. So be warned this may happen to you too...
4. There was 2 coffee cups for a place with 6 Airbnb guests. (On complaining the next day there were more, but with the price paid should I really have to bring this to their attention).
5. There was 1 desert spoon for 6 Airbnb guests.
6. The kitchen basin has caked thick green / black mold, obviously hasn’t been well cleaned in a long time.
7. The room I stayed in has extreme traffic noise ALL night. Even with the best earplugs on the market expect to hear everything – this is a busy road all night and especially in the morning!
8. The bed is king size but if you like a firm bed you'll be extremely disappointed. Get used to sinking in the middle!
9. The room was not ready until 2 hours after it was supposed to be ready.
I say all this only to inform future guests if they are willing to pay good money for such an experience. The hosts were nice enough but this experience was very disappointing overall especially for the price paid for 1 bed for 3 nights.