Judy was helpful in all the right ways, with accurate, timely information and friendly communication, but still giving us complete space and privacy. Our plane was very late arriving, but she checked with us to make sure we could find the property OK, gave us good directions right to the front door, and had the lights turned on to welcome us. The apartment has everything going for it. It's in a great location close to shopping outlets, cafes, and easy transport to the CBD. It's clean and spacious, thoughtfully and beautifully decorated, and fitted out with everything you need for a perfect stay. I've had several Sydney Airbnb stays, and this was my favourite!