Natasha was a wonderful host. She's great at communicating, easy check-in and even left us stuff for breakfast! Natasha worked well with us when we decided to shorten our stay. We found a huge bonus in the free use of the washing machine in the complex. The unit is nothing fancy, very old with probably original carpet, but a 10-15 min walk to Petersham and Stanmore stations. Natasha also keeps it stocked with plenty of linen and everything extra you probably didn't pack (e.g., umbrellas, washing detergent, clothes pegs). However, one major downside was that we had an issue with bugs/cockroaches, which Natasha responded and tried to rectify quickly but was unsuccessful. Hopefully this will be cleared for future guests.