clean room and friendly staff, but reception hours are very limited. We came to leave our bags in the morning and again to check in within the specified check-in window. Both times there was no one at reception. We were able to get help after calling their number and waiting a bit, but it was difficult for us having just landed in Sydney and not yet having a SIM card. We weren't able to use the laundry room because we needed to buy tokens from reception, which was closed at the time. If a lack of reception isn't a big issue for you, this is a decent place to stay. It was a bit of a hassle for us though.