Beware!! Would not recommend this property!
This place was absolutely not as advertised, don’t be deceived by the photos. We had so many issues from the moment we checked in including:
- cleanliness
The places was grubby and filthy. Issues included bathroom mould and black grime (also shaver left behind by previous guests left on the bathroom floor), black filthy drains, smears and marks on walls and light switches, stains on blinds, filthy kitchen appliances including the oven (black inside), coffee machine (old brown milk stuck on the steam wand) and toaster (grease stained all over).
- Only sheer curtains in the main and second bedroom so all the light shines through
- Broken blind in the third bedroom
- Missing smoke detectors that took them nearly a week to fix
- “Luxurious bathrooms” in the advert means a second bathroom that has a shower head directly over a toilet so you need to remove the toilet paper when showering so it doesn’t get wet.
- Mismatched carpet repair job in the bedroom with screws sticking out of the floor
- BBQ not connected
- TV reception doesn’t work
- Cockroaches under the green cushion on the pool deck
- Yellow stained quilt
- Aircon that couldn’t cool the third bedroom
- Filthy leaves covered balcony
- Chips, smears and marks on walls.
We tried working with the owners/managing agent on the issues to limited success. They further passed on my private personal details to third parties, without my permission, who harassed me with phone calls and emails. It is reprehensible they allowed the property to be let in this condition.
After many years of staying at amazing Airbnb hotels, we have never had an experience like this and never wish for others to go through it.