My parents lived here for 9 days and had to move out and stay with me for 5 of them as the owner/ host refused to repair the air conditioning system which they expected my 65 years old parents with medical problems to live in in 25-30 degrees heat, I reported this daily, they were slow in responding or never responded at all even when contacting them ever day.
I have had to involve air BnB for a refund as this in air bnbs defence is the only property I’ve ever had an issue with in all my years using the service.
This property is not fit for humans to live in with no air conditioning in an Australian summer and the owners did not care one single bit when I constantly let them know my parents were 65 years old with medical issues.
I understand not everything runs smoothly but for an air conditioning unit to lie faulty for the whole stay and my parents needing to move out and stay with my 5 of the days is disgusting and the service we received from the host m/ owner was appalling