The place was filthy, from the black spot mould on the back of the blind to the unchanged, stained bed sheets. We arrived in the early hours of the morning so had no choice but to stay the night. The host was very understanding when, the next morning, we explained that we couldn’t stay and why and was happy to refund us for our remaining night. I was a little shocked to not be offered a full refund considering the state of the place, and then had to book a last minute hotel room for twice the price. The host explained that she had been struggling to find decent cleaners and was surprised and embarrassed that they hadn’t done a satisfactory job but to be honest, the level of grime would suggest that the cleaning job previous to the one that had apparently been done before we arrived hadn’t occurred either. The experience has really made me question using Airbnb in the future at all.