This place was perfect for us, a family of 8 adults. Even with 2 mobility restricted elderlies in wheelchairs, the house was still spacious enough for us. The furniture were all reasonably stylish and true to the photos provided. Plenty of useful quality items were provided like shampoo, dishwashing soap, food seasonings. The house had everything we needed. My family was very impressed with the place.
The only issue I experienced was the slow response from Hai. Check-in instructions were only provided to me after my flight landed. We did not get any response from Hai until we arrived in Australia, which gave us quite a bit of anxiety as we had no idea if our booking was still standing. Thankfully everything went smoothly after we got a response from Hai and we managed to check-in with no issues. Housekeeper Susan was there to greet us at the house and was very helpful answering our questions.
Overall, apart from the lack of communication, the house is perfect for families. I would recommend this place if you don’t get too worried about delayed replies from the host.