Silvia made us feel very welcome. She was well prepared for us with clean linen etc, keys, tea making etc She was very flexible as my day changed and arrival was delayed. A great communicator. The room is really clean, bright and airy - as is the whole apartment. This is fantastic location for Kings Cross and beyond to the city. Kings Cross train station is about a 10 minute walk an here are lots of busses into town. Bayswater Rd is a very busy street. Traffic noise does not bother me but if you are very sound sensitive, traffic on the adjacent street may bother you - I closed the sliding door and slept very well. The pool looks great - unfortunately I had no time to use it. There is one lovely big clean bathroom.