- Internet was not working because the owner hadn't maintained their credit with the network provider. The owner amended this by leveraging off internet in another apartment in the building they owned. This took time and resulted in very slow internet which was frustrating.
- The toaster was not working. It would be useful for appliances to be checked before a guest stays.
- There was a doormat inside the front door which stopped the door from fully opening. We moved this outside the door of the apartment (in the enclosed locked area on the first floor). This was taken and the owner chose to accuse us of stealing it, which we found to be very odd.
- The neighbouring apartment sharing an internal wall partied non-stop until early hours of the morning most days of the week. My partner and I were working which was difficult to be kept away until 4am.
- The times we saw the neighbours they appeared to be on drugs/drunk and struggling to open their door. This made my partner feel very uncomfortable. Particularly given the door mat had been taken.
- the neighbours had a dog that didn't sound happy. It spent alot of its time barking and crying which was upsetting for our small dog we had in the apartment.
We are adults and we got through the stay. However, Grant trying to make us pay for the stolen doormat was the last straw. Poor customer service and treatment of people who had just spent $5,000 on a months accom.
I wouldn't recommend this place purely on the neighbours, and secondly on the treatment from the owner.