Julie is super response which was the greatest part about staying here. The location is great because of the easy and quick access to city transport. The house itself was easily able to accommodate 7 of us (4 adults and 3 children, 2 of which were teenagers). Everyone really enjoyed sitting around the fireplace first thing in the morning and right before bed after a long day.
We did not enjoy the downstairs toilet leaking water, that was a problem our entire stay. It started with water leaking out of the bottom back right tile which only seemed to happen when showers were being taken upstairs. We could initially use the toilet free from water on the floor if nobody was showering. Eventually it turned into a larger problem when someone flushed the toilet and water was flowing pretty heavy from the back of the toilet. Luckily there was a drain and mops readily available so we were able to clean it up each time. However, this was not something that any of us expected to have to deal with while on vacation. One of the adults also became stuck in the upstairs hallway shower because the middle glass door was missing a wheel and came lose off the track; the door could not slide left or right which prevented the other 2 doors from moving as well. We were able to temporarily fix it freeing the adult from the shower. After that, anyone who showered in there had to do so with the doors open so they did not become stuck as well. Both issues were addressed with Julie and responded to immediately.
The house did the job but only because we were gone all day and really only slept there. If we would have been home throughout the day for longer periods of time, I am not sure that this house would have been a great choice for our family. I would not stay at this particular home again nor would I recommend it to our friends and family. The house appeared older and water damaged and could use with some much needed maintenance along with some updates to various fixtures.