Save yourself the trouble and stress, find another accommodation!!
We were absolutely shocked by the state of the Airbnb when we first arrived and found the following issues:
- window was broken
- bathroom light was not working
- extremely bad smell, suffocating and caused migraine
I initially contacted the host 48hr before check-in to confirm that the Airbnb was clean, safe for us to stay in and also to request more blankets. The host confirmed that the Airbnb was cleaned and safe for us to stay in, which was why I didn’t cancel since they promised the Airbnb was in a good state. They were unable to provide extra blankets (only 1 blanket provided).
Upon arrival, we knew the Airbnb was unsafe for us to stay in and my friend started getting a migraine due to the smell. We had to urgently try and find another accomodation ourselves. Airbnb was helpful but the host refused to process a refund despite us not staying at Airbnb and providing proof.
Save yourself, find another place!!