We had a lovely stay and Charlotte was very helpful. Self checkin was easy. Apartment was perfect. There were some works going on in apartment below which was very noisy durng the day but we were out most of the time so not an issue and my son did take a nap through the hammering so obviously he was not too worried. We enjoyed location. Walked to Sydney harbour via botanical gardens and train station was 5 mins walk and very simple to find. Easy to catch train to airport as well. Apartment was set up perfectly for visitors which is there intent....you don't feel like your invading someone's personal space. Great value. Linen and mattress was very very comfortable.