Julie was very quick response and thanks for accepting last minutes booking ,we were running late when do a check in but she still really nice to waiting for us, house is quite brand new and make sure you do know that there is no WiFi and no garage access at all, but we can park the car on the street.
But here is some my concerns:
1.A welcome coffee and sugar( with milk will be great) will be a good start when guest entering the house (i noticed the tea bags are provided and Julie said she was not realised it run out and she offered to drop some coffee and sugar when i told her but as we need to buy some milk too we decided to buy it ourselves. not quite sure how she not noticed about it as i was running late about an hour to check in and it supposed give her plenty time to do throughout checking around the house and even can be done some quick wipe over the dusty surfaces.
2. A comfy queen bed will make our sleep much better but unfortunately the queen bed uncomfortable at all and always make some annoying noises if we make some moving on the bed
3. Bath towels are so thin and not absorb really well
4. Not sure why the bathroom always make a flood through the floor when we shower. And a bath mat is really worn out.
5. There is only one tiny mounted wall AC and it obviously not facing through the bedrooms and we were in spring now and it feels quite warm when we sleep and have to take off the quilt ,maybe will be struggle on the hot summer weather
6. As the house is 2bedrooms and fit up to 5peoples why not provided dining chair up to 4chairs
7. If you need using phone all the time maybe this house does not have a really good reception, as during my stays my phone reception wasn't good. I need to go to outside the house to browse internet and make some phone calls.