Myself and my sister booked to stay in the apartment for two weeks, before arrival we had an email to tell us how to get into the building and where the keys were left etc, we also had a very helpful email giving us ideas of places to eat, things to do and how far the train station was away. The locations was absolutely perfect being a five minute walk away from kings cross train station with a very short train ride to the centre of Sydney. Within a few minutes walk of the apartment there was a lovely selections of restaurants and fast food places. The apartment was clean and how it said on the description. We were able to email Catherine if we had any problems but luckily there was no need for that. I would recommend others to stay as well as booking again if I return to Sydney.