James was very kind to arrange for a bar fridge for my medication as the fridge in the apartment broke down a couple of days before our check in
The apartment was bright and photogenic. It looks exactly like the photographs in the listing
We had mixed thoughts about our stay
1/ upon check in at 3pm, the dirty sheets were bundled were left at the doorstep until the next morning
2/ As per the check in instruction, there were 3 keys given to us, 2 identical ones for the door and another for the security metal gate. However we were later informed that there are no keys to the security gate. So we left it unlock whenever we left the apartment
3/ the duvet had no sheets, except for a cloth that was placed on it. We were told that the sheets are clean, however when we opened the wardrobe, there are other duvet and pillow on the ground of the wardrobe.
4/ there are dirt and dust balls on the ground of the wardrobe to the extent that it sticks to my clothes when it falls on the ground
5/ there were stains on the bedsheets
6/ water in the toilet bowl was whizzing, we had to get a plumber to fix the toilet bowl. Small issue as we cant hear much noise if we close the bathroom door
7/ generally neutral bay is a pleasant area, unfortunately there was a drunk neighbour above the Indian restaurant blasting the speakers and singing out loud from his window the first night we checked in. We had an hour of Taylor swift, Celine dion and other musical songs for an hour. The apartment faces the main street so i supposed guest needs to be prepared for these uncontrollable events
8/ Apartment is just 2 mins walk to the ferry dock and a bus stop. There is only 1 bus and 1 ferry service so do remember to check the timing. On certain days/time they come every hour.
9/ there was only one roll (half used) of toilet roll. We were asked to purchased our own and he would reimburse us 😆
10/ We checked out a day earlier as the stay was not comfortable. We msged James the night before but only had a reply the next evening.
A reminder to guest that if it is not clear in the listing
1/ there is only limited free street parking on first come first serve basis
2/ there is a coin washing machine at the back of the building if you wish to wash your clothes
I suppose if Getawayz is meant to operate like professional service, the above feedback may be worth considering.