This is the first negative review I have written for an airbnb.
It started with my check in. He mentioned that he is happy to offer early check in or late check out, when I asked him if I could go a bit earlier he said that the cleaners would be there and he would confirm to me if possible. No response till I reach him the next day, which was the day of my check in. I asked him for the details and he said he would give it to me once the place is ready. 3pm approached (the time of the check in) and no details were sent. Any Airbnb send details out for the check in within at least one day in advance. At 3pm I texted him, called and he answered back 5 min later saying: I’m sorry for being 5 min late. The thing here is not being 5 min late, these type of details have to be sent out in advance for the guest to get organised.
When I got into the property, I’m unsure if cleaners have been there in a while. Geoff, if you are paying someone to clean your property, please change this person ASAP because they are not doing it!
The cleanliness of the property was that bad!
The entire place was filthy. All surfaces were covered in dust and hand prints. Not sure if there was even fresh sheets on the bed, they were smelly.
Did not bother contacting the owner, I only stayed there for one night to organise a surprise for my partner’s bday, luckily he got there on the night time so he did not see how dusty and filthy the place was, which it’s clear visible on the day time.