We were overall happy with our stay, except we did notice a few things that were a bit unpleasant. The walls were quite dirty, and it was evident they hadn’t been wiped down in a long time. Additionally, we had put the “do not disturb” sign out on the door handle on our first night to prevent any room service from coming in. We had laptops out, clothes on the bed, even toothbrushes on the counter of the bathroom since we had a very early start that morning. However when we got back that night, room service had come in anyway and clearly touched all of our things that were out. This could just be a cultural difference, but when the do not disturb sign is out, we hoped the room shouldn’t be disturbed. The next day we didn’t put the do not disturb sign out, and room service didn’t come in that day. We found that odd, since they would come in on the first night only when the sign was out, yet when we didn’t put it out the second night they didn’t come in. Aside from this, the check in process was smooth, however the day after check in we had walked into a food delivery person asking the desk receptionist if that was 28 Hotel (female at this time, we checked in with a male receptionist). He clearly just had a food delivery with one of the tenants staying in the hotel, but the desk receptionist was extremely rude to the delivery man, saying there was nothing she could help him with on getting the food to the customer when he clearly had not asked her anything if the sort. She was just simply rude to him for no reason. This desk receptionist was also quite rude when we asked her if there was complementary water available by the coffee maker. However this comment only applies to this desk receptionist, not the others, but unfortunately we didn’t get her name. Overall the stay was enjoyable, and if these small complaints are addressed we would like to come back and stay again, as the location is simply unbeatable.