We paid Alex extra for parking permits. He left them on table and gave us no instructions on how to use them. We read the signs and it matched exactly what we had on the permits. Our first night we received an almost 200 dollar parking ticket followed by the same thing the next day when we moved our car to another spot saying we were in area 8 parking. When this was communicated with Alex, he was short, rude and unaccomodation to help. Very unhelpful from the beginning even finding the apartment.