Paul was fantastic with/ and quick to reply to any questions we had.
The apartment is a short walk to Coles, the station, and general mainstreet Epping area as well as a great park in the other direction. It did include parking but the street always had curbside spots available which was helpful.
As for the apartment it had all the basic amenities so really good for families or extended stays.
The downside to this apartment is the amount of fixes that are needed combined with the cleaning job did downscale it from luxury to average.
I did communicate Paul the following; Broken stair rail (health and safety issue), broken cupboard under dishwasher, upper dishwasher compartment not working (so could only wash a small amount at a time), and light over lounge and vanity light in upper bathroom didnt work. as for cleaning, when the couch is pulled out it is evident the underneath has not been vacuumed in some time (nail clippings etc.), bedside lamps need wiping (dust accumulating at base), and the shower needs a proper scrub as there were hairs on the wall and the corners full of dirt and grum, which considering the showers have handheld hoses, it is disappointing to see these weren't used in cleaning.
Although I really like the location and facilities, I probably wouldn't stay again unless maintenance issues fixed and cleaning becomes more thorough/consistent.