Communication was amazing from beginning to end. Place was immaculate , everything we could have asked for and more. Location and view were spectacular. Neet little shops and restaurants nearby, and Ferry located right across the street. Can view Opera house and bridge from window. Wendy and crew could not have been better. Unfortunately we were pickpicketed late the last night there, and the keys were with the other items lost. The service and Wendy were very responsive and understanding. we received new keys in less than an hour. They made a horrible situation that less bad. we would definatley book with her again.