Very quick to respond to a query I had. We stayed here to watch the hockey at Sydney Olympic Park. Easily in walking distance (with 2 young kids) to the main athletic centres. We hired a car to go further out to Sydney and Bondi, so it was great to have a car space available. The beds are very comfortable, and the unit feels modern. Would have preferred small things like a second baking tray in the oven, baking paper, Al foil, extra bin bags - but overall a very lovely place to stay and would definitely stay again!!