We are doing this as we would like to avoid having disgruntled and disappointed customers like us in the future. We have stayed in several Airbnb properties in many cities. Cities include Cape Town, Tainan, LA, Bangkok, Da Nang, Chiang Mai, Tokyo and other cities. So you can see the variety of countries as well as price ranges. We are accustomed to sharing people's home and enjoy experiencing the local culture. However, for our most recent booking, we had the worst experience ever encountered from both Airbnb and other previous accommodations. The reasons in short are: 1) no hot water in the shower after 5 minutes (waited for around another 15 minutes and still none) 2) no ventilation in the room (could not open the windows when it was raining due to its design and no air conditioning) 3) flimsy bed and dusty condition with hair and other debris 4) inaccurate description in the property page Most important of all was the lack of hot water. The hot water literally lasted for 5 minutes and was gone in the middle of a shower. Considering the temperature was around 10 degrees celcius or less in Sydney now, you can imagine our frustration. Worse of all I was in the middle of the shower so although I tried to wait a bit, it was too cold and I ended up just finishing taking the shower in the cold. There was also no ventilation in the room, the windows were of a design that we could not open it if it rained - and indeed it was pouring that night. The room became very stuffy and since there were no air conditioning, there was nothing we could do to make it better. All of the above made it impossible to continue staying at the accommodation and we had to book 3 nights accommodation at Sheraton On The Park and moved out. For courtesy we have restored the Airbnb accommodation back to its original condition. We then sent a message to the host via the App but the response was far from satisfactory. The host’s response was below: “When you book at place on airbnb, you understand, that it is not a 5 star hotel. But you are sharing someones home. We had a storm last night. Yo could have let the blind down, and keep the window open. There is a fan too. The hot water system has enough water for two showers and reheats pretty fast. So I do not think that you complaint is valid. If you are choosing to move to a hotel, it’s your choice. Maybe your short trip is exhausting, but tying to haggle on the price is not in good form. If you choose to give me a bad review, I cannot help, nor there is a guarantee that you will keep your word. If you are not happy, you will not change it. I have hundreds of good reviews, on balance it is still going to...