Apartment was exactly as pictured. Clean, bright, well decorated and very well located. The building itself is amazing. A great base for a stay in sydney. We didn't meet our host so can't comment on that. There were a few leaflets of suggestions for things to do but not as much in the way of personal touches as we have experienced from other hosts. We travelled with our three year old so did quite a bit of cooking in the apartment and did find the kitchen to be lacking a few wee utensils but nothing major and imagine most people would be looking to eat out as we would have given half a chance! Definitely recommend as a great place to stay.