STAY ELSEWHERE! I've been reported as a delightful, tidy, friendly, clean and communicative traveller from all my past hosts but this one, this is really something. An experience I wouldn't wish upon anyone. The description is dishonest! It is beyond my comprehension as to how they could write essay-esque description of their listing, but conveniently leave out that AC is centralised and at their sole discretion. I have stayed in listings where it had centralised AC, but was not disclosed as part of the amenities since the traveller isn't allowed to use it at their discretion, which I am perfectly fine with and appreciative when my past host turned it on for me as I was perspiring from the long walk. But Sandy and her husband! They were not only aggressive, but dismissive. She tried to brush it off by saying it was disclosed in the description, but when I asked her nicely to point it out where was it (I just wanted to make sure it was my oversight), it angered her and she simply walked away, living me in the hall and told me to talk to her equally aggressive (and aggravating) husband (because they didn't put it on there, thus couldn't prove it). I've never had such a nasty experience with any hosts and I'm generally easy but this is atrocious! The worst part was her telling me that my body is not her responsibility; that it was mine to cool down!? Obviously it wasn't, which is why I wanted to book a room with AC! But no, when I got to the room, she said that it would be inconsiderate of me (no surprise) to turn on the AC and tried to explain it away with bring "sustainable". I'm all for sustainability and I was willing to compromise if there was a fan, but THERE WAS NONE! She tried to pass off giving me two more towels as "an act of goodwill" (yea thanks I'm no charity case), but instead gave me a floor mat instead. When I finally got it sorted out with Airbnb, they were vindictive and decided not to respond to my text entirely on how to check out. I waited around for more than an hour (and this was after a red eye flight with zero sleep), I called Airbnb who advised me to text Sandy that I'd left the keys in the bedroom and leave since they were not responsive. Even then, even when they were complete horrible people, I stayed on a little longer and waited for the other tenants to ask if they could lock up after me so that the main entrance is locked. BUT just as I was about to get on my Uber, Sandy got back and the first thing she did was accuse me of being irresponsible without even checking if I had locked up after me!? FINE, I'm a nice person and I'm tired so I wasn't going to argue with her. I told her that it was locked by the tenants and that I'd wait for her outside to check if everything was in order before I left. After waiting for 10-15 minutes in my Uber (?!?), THEY DIDN'T EVEN BOTHER TO COME OUT AND CONFIRM WITH ME. JUST LEFT ME HANGING THERE! INCREDIBLY IRRESPONSIBLE! I had to go back to their house and check if they've got everything instead!!!! This is almost like an outhouse, stay at your own risk!