Check-in was super easy with lots of helpful tips in their binder. They also have a great selection of helpful pamphlets with activities around town. There are loads of good places to eat in this area (your waistline will be happy that you've walked 3 flights of stairs). The location is also perfect for walking into the city or hopping onto a bus or train. We stayed over a week and were very happy to use this spot as our home base. I'll also add that the coffee shop (room 10) which is 20 steps from the door to the building is excellent both for coffee or brunch. Very handy if you need that good cup in the morning.