Fumi & Lucie were very helpful and communicative our whole stay. They even helped us with things like where to park our car around Sydney and recommendations for where to go. The apartment is nicely furnished and clean. The only downside is that the window faces onto an inner courtyard which has no natural light and or air coming in from outside which means you can't air out the apartment because there are not windows to the outside. It left me with a bit of a stuffy feeling, but I'm sure other people might not mind it so much.