Very nice people. Intensely respectful of our Privacy. They are there if you need them but otherwise leave you alone. The self contained unit was great with free Netflix included. We went there in the coldest time of the year however the unit has a strong Air Conditioning unit that quickly warmed the place when we arrived home each night. It easily heated the whole unit and we were toasty warm. We will definatley stay there again if they are kind enough to allow us to stay again. This was our first Air BNB experience and I think we would find it hard to beat. Thank you.