NOT A GOOD PLACE FOR A STRESS FREE HOLIDAY.
We had a very bad experience with Ian on arrival which made us decide to leave within 5 minutes. We had problems getting to the location due to not knowing the area as a tourist wouldn't, and a phone that died meaning we could not call an uber. this meant we arrived 2 hours later than we originally said. We tried to keep Ian informed as much as we could but as previously mentioned we had only 1 phone that would only work when connected to Wi-Fi. the last communication we had with Ian was 1 hour prior to when we arrived. On arrival we apologised for being late and tried to explain what happened. to which Ian very rudely said we needed to work on our communication skills. This rather took us aback but we shrugged it off and tried to carry on with the check in as normal, reiterating again that our phone had died hence communication issues.
Ian was very persistent about the lateness, asking us if we thought an apology was good enough, making us feel like children as this was very patronising, I'm not quite sure what he wanted us to do but I did comment that I understood his frustration but we did all we could to get there on time and again mentioned our lack of phone, to which he told us we were the least technologically advanced Europeans he had met to which I said that was a rude comment. He then got into an attitude and said ' do we expect a host to wait around all day for guests '. in response to that I would say no but bare in mind we were only 2 hours late and sometimes things are out of a travellers control.
This conversation all took place in the bedroom we were supposed to be calling our home for the next 3 nights, and Ian stood in the doorway blocking our exit. It was incredibly intimidating as he is about 6 foot 7 and him being angry and having aggressive attitude.
As we had apologised and he had with a disgruntled fashion showed us the room he should have left us to it. But instead he asked us to write why we were late on airbnb so that he could respond. This was very inappropriate as he was basically telling us what to write and again making us feel like children late to the classroom. This was disgusting behaviour and baring in mind this is our arrival and we would be staying in the strangers home for 3 nights, I do not understand how he expected us to feel comfortable staying there.
Furthermore, this whole trying to be intimidating in 'our room' had a massive impact on myself who struggle with depression, leaving me absolutely frozen and scared and my boyfriend to deal with the conversation.
When we were leaving I said I'm sorry for causing you trouble and that it's better that we leave than cause anymore troubles, sadly even here Ian had to have a last comment and said to me ' it's such a rude comment'. I didn't manage to go slowly through the door because he decided to slam the door.
I am absolutely shocked as to how Ian has so many good reviews. Maybe we were just unlucky or perhaps he had a bad day. I don't know...