when we arrived, the keys were not located as mentioned in the check-in process, without any message from our host. we had to beg someone's mobile internet to reach out to our host who told us that the apartment was not ready because the cleaning took more time than usual. This kind of thing may happen but the absence of proactive communication is not something normal.
Once arrived, the apartment looked clean but the floor was still sticky, the apartment smelly and we found many hairs in the bathroom. we had to clean it ourselves to try to make it more comfortable even tho some smells stayed on the couch.
Last but not least, the apartment is part of a student building (whereas in the description it is mentioned that students are around but not only, also other people). As a result, we had a lot of noise from our neighbors (alarm that woke up us, loud noises from the rooms surrounding ours).