Sue was helpful with the booking but when I tried to change the booking to include my kids it became a nightmare. The rules did not say unsuitable for children - and I said I was bringing an infant all along - but suddenly it became a big problem (on the day of checking in) and she said the place is unsuitable for children (not in the description or rules). Description says suitable for 2 adults and an infant - but it is not suitable for babies. The photos show an enclosed balcony - this is not the case (it is open to a driveway - so clearly unsuitable for babies unless they are not mobile at all). She also had a problem with us staying at the house during the day - surely we should be allowed to come and go as we please in our own space? A lot of very restrictive rules thrown at me at the last minute - I respectfully ask for her to update her description so that future guests do not have to cancel and find alternative accommodation at the last minute.