Although I didn't meet Liane in person as we were both busy, I felt that she was helpful and supportive without being intrusive. The apartment was as described, immaculately presented and although a studio it was quite spacious and also private. It is worth noting that although the kitchenette was perfect for my use as I ate out, it does not have a stove (only a microwave). I chose this apartment specifically for the area, which I love. Beautiful Bronte beach and the coastal walk are only a few minutes away, as are great restaurants and a few shops and the bus to the city is just around the corner. It was also in a quiet and safe neighbourhood. I would definitely recommend this apartment to others.