We were really disappointed about our stay here. The cleanliness was lacking!! The shower flooded on the first night when my son had a shower. The drain was blocked with hair, we had to remove the slimy cap and pick out the catcher. The toilet brush was full of hair was well which was so gross!! There were dust balls on the floor and a big string (frayed part of the blind) in the second room. There was water wipe marks on the kitchen cupboards and splash back. I vacuumed the floors using the one provided and the head was full of hair as well. The kitchen dish cloths were also dirty and weren't fresh. There were no tissues or paper towel etc.
The rest of the unit was clean except for the issues mentioned above.
There was no hand soap either in the kitchen or bathroom so we had to buy our own! No salt and pepper, tea and coffee or cooking oil.
This unit missed the homely touches (as above) which you expect when staying at an air bnb, otherwise we would stay in a hotel.
The location is really great. There is a park up the street for the kids and its really close to all food options and chatswood shops are a short walk. There is an ALDI downstairs and also great food options. The unit is easy to find and check instructions were good. The beds were super comfy and we had a lovely nights sleep. It is a nice and safe neighbourhood.
Check out was annoying because we HAD to upload or send a photo of the keys in the lockbox, which i have never done before. We had to prove that we had checked out. There is also a $30 per hour late check out fee. The information book in the unit said checkout was to leave the keys on the table and pull the door shut but i was emailed instructions as per above.