I arrived at the 4pm check in time. The room I was staying had not been cleaned from the previous stay. I rang Ken and he organised the cleaner to come by an hour later but wasn’t apologetic of any sort. Whoever stayed in the room previously was filthy. Unbeknown to me, the place was setup like a backpackers hostel. It had multiple rooms. The kitchen was filthy, had no utensils to prepare food, which was important for me as I was staying there for work for a week. I ended up buying my own knife to prepare food, dishwashing items like cloths, tea towels and detergent and did my dishes in my bathroom. The stove was caked with spilt food, as was the stove. The place was noisey, as the majority of people staying there would get home late from nights out and the front door would slam after each of them. I should have done more due diligence in selecting a stay as I was expecting a more family home environment - Not a make shift hostel with multiple groups.