While we did not enjoy our stay, we were still treated with kindness by Kevin.
Unfortunately, upon arrival the elevator was broken so we carried our heavy luggage up and down five flights of stairs.
When we arrived at the unit nothing was cleaned. The toilet still had stains, the floor and tub were dirty. There was no place to set any toiletry items or towels or clothes while showering. Everything felt crowded.
The room was a similar situation. The closet was filled with clutter. No hangers or any place to set our luggage. There was dust and dirt all over the floor. There were no fans or AC. One window was open and it felt wet and hot the entire stay. Since the window had to be open at night, the noise woke us up several times.
The listing misled us to believe that we would have more access to the shared space.
Finally, when our travel plans changed, Kevin did not approve the revision of dates and kept the funds for the last three nights that we did not stay.