Unfortunately I did not meet Stephanie on my stay, however I communicated with and was greeted by relatives of Stephanie.
Stephanie's relatives were lovely and made the check in process easy.
Little extras were provided such as milk, eggs, coffee and bus passes for travel.
The apartment is clean and was a perfect size for a short stay for two people. Public transport was close and we did not have trouble getting around the city. Also there are several excellent restaurants in the building complex.
I would definitely stay here again and I recommend to anyone travelling to Sydney.