Laszlo was there to greet us and show us how things worked. He told us he was available by phone if we needed him. As it was the flat is simple to use and we had no problems or queries. It was in a great location -4 minutes walk to Town Hall Train and from there it is easy. There were lots of restaurants nearby ( brill Spanish deli underneath, breakfast coffee next door) but we also walked across Pyrmount bridge to Darling Harbour in 1 5 minutes and walked up to The Rocks along the shopping mall in less than 30 minutes ( although the train is also a good bet as only 2 stops away to Circular Quay). Great stay and much better value than the hotels especially as our teenagers slept on the comfy couch so no need for an extra hotel room and we ate breakfast at home.