This house had not been cleaned at all. The shower had hair on the floor and walls and mould growing in it. The microwave had something explode and there was red sauce all through it and it absolutely stunk. The fridge hadn't been wiped out for months. There was hair and dirt through all the drawers. There was a rotten piece of fruit under the lounge and a half eaten biscuit on the floor. Advertised as a brand new house is incorrect, this is not an old house but it is DEFINITELY NOT BRAND NEW. Brand new houses don't have broken taps and a big chunk out of the floor. My Mum accidently broke a glass and there wasn't even a broom we could sweep it up with. When I complained to Ping about how dirty the place was she came and wiped out the fridge, microwave and shower with OUR tea towel and water (no product and no rinsing the tea towel in between). Then left us the dirty stinky tea towel to use and didn't replace it with a clean one. I ended up bleaching the shower myself. We didn't use any utensils or cups as we weren't sure they were all clean properly. I have never been so disappointed with an Air BNB house and this is the first time ever I have left a bad review. How people can get away with this is beyond me. I'm wondering whether the house has even been passed by council as the build was atrocious. No council would have signed off on it surely??