Lola was a great host. We were coming off a 24 hour flight trip with a 1 year old and she made it possible for us to get in early.
The lift was broken when we checked in and she stayed and helped us bring everything upstairs. I also think it was her persuasion that got it fixed as quick as we could.
Also, since we had a little one with us she left us with toys and books to occupy her and a cot with a blanket and pillow.
Overall it was a great stay!