My family and I were looking forward to our stay - we were pleased with the communication and accommodating manner to our requests on lead up to our stay, including cot & early check-in. However we finished our stay disappointed - the strong musty/damp smell of the place (I suspect due to damp rising) was very off-putting (even with 3 fans going almost constantly), some of the furnishings including lounge chairs and rugs were very tired & worn. We did appreciate the supply of kids toys and comfortable beds. However the damp smell needs immediate attention and some furnishings updated to ensure the place is pleasant and comfortable for future guests.