Pros: kevin communicated very effectively. Excellent instructions on location of keys, parking and how to locate the apartment. The apartment was very clean and he had made up the sofa bed for the third guest (who reported it to be very comfortable). Parking was secure and the location was very close the lots of things (SCG, centennial park, short Uber ride to city, close to public transport).
The only downside was the apartment is on a busy street, with light rail and under a flight path. It made the sleep a bit noisy. However, the apartment was value for money and offered an early checkin and late check out, which was appreciated.