The new set of keys of the property are not cut properly, i stayed stuck outside for hr not able to open the door in the rain and cold, i couldn't contact the guest for help, i was put through to some call centre telling me if i cant open the door i have to call a locksmith for help and its on me to pay the bill, not impressed my nails were broken and my fingers were sore for the rest of my time there, not what i was looking for during my time in Sydney