We stopped in this apartment for a month in Feb/March 2022. The location of the apartment was great. Buses and ferries on the doorstep. Views of the bridge and city are excellent. We did feel though totally let down by the management and owner. When we arrived the we noticed the sofa, unlike the one in the photos, had no legs so just sat on the floor. We highlighted this to the contact we were given and a few days later a function-able but clearly secondhand and badly marked replacement arrived.
Shortly after we arrived the dishwasher malfunctioned. We reported this immediately. A representative of the owner attended. He promised to speak to the owner about a replacement but unfortunately this never arrived. We had 23 of our 28 days without a dishwasher which was very annoying. It was also very annoying that whilst on holiday we had to continually chase for responses. Most disappointingly we have never had any sort of apology. We asked for compensation and nearly 2 weeks after our return of small amount of compensation has been promised.
It’s such a shame that the customer care was so poor because the apartment itself, although slightly tired, is in a great location.