I was very excited for this stay but unfortunately didn't even step foot in the apartment. My boyfriend and I were traveling from the Blue Mountains to Sydney and found this listing last minute. I was a little worried to book and Airbnb last minute but we had the option to book so I figured everything would be fine. We drive an hour and a half into the city, only to find the keys were missing from the lock box. I called the host a few times and when she answered, she informed me that the housekeeper had taken the keys with her and the space was not ready for guests, it would be at least 3 1/2 hours before the space was ready which would have meant checking in around 11PM! Not sure why the housekeeper would have taken the keys and not cleaned the apartment?? Even worst, my credit card had already been charged. She did apologize but told me I would have to cancel the reservation and contact Airbnb. Come to find out, SHE could have canceled the reservation and refunded my money. Instead I had to waste more of my time to get it sorted.