We arrived in the evening, after travelling for 30 hours, to an apartment that was not suitable for checking in to. It was not cleaned, beds were full if hair and stains, showers had dirt, and the couch was so filthy it was disgusting. The manager later explained that there had "not been enough time to clean", but never notified us. We had to book in at a Hotel for the first days. The manager promised that they would get the apartment cleaned properly. Two days later the couch was cleaned, the rest not. The manager then wanted us to contact and arrange with the cleaner. Unfortunately, I was not aware of our full rights regarding cancellation, and finding other accomodation Sydney was difficult on short notice, therefore we did check in. Had I known my rights we would never have. We ended up buying new sheets and blankets for all beds and the sofa. In addition, the apartment did not have enough plates/kitchenware for 5 guests, and we were provided 3 towels for 5 guests. Over all, this ended up far more expensive than planned, and less comfortable. This was by far the worst travelling experience I have had. I do not recommend this place.