Within 30 minutes of arrival, a man appeared with a lady, who would apparently be responsible for cleaning the apartment after we left. When questioning who they were, he stated that he'd left some belongings and was showing the cleaner what had to be cleaned after we left. A proper clean prior to arrival, may have been more appropriate, as we left it cleaner than it was before we got there.
As much as we were looking forward to our stay, it seemed to dampen fairly quickly by finding a lack of basic needs and requirements. As much as the apartment was nice enough, cleanliness lacked to our own standards and cleanliness was difficult to upkeep.
We found that bed linen was soiled and dirty, whilst towelling was stained and looked as if a pet had been dried by the towelling that we were supposed to use. A Hoover/vacuum cleaner, an iron and ironing board and basic day to day items that anyone would use, were non existent. If you are going to provide appliances, such as dishwashers, etc, make sure that they work.
The items that were missing and the overall initial cleanliness or the apartment was disappointing, considering the amount of money that was paid to stay in the accommodation and slightly cheaper than staying in a hotel.
We were left a contact number in case of anything needed, but despite messages left and calls made, no reply was received until after we left, explaining that they were on holiday.
A fundamental requirement from tourists, in this day and age, is wifi or internet. This was missing.
This was our first experience of using airbnb and will most definitely be our last.