Poor communication and ammenities. Despite arriving almost two hours after the check in was supposed to open the host asked us to wait an additional half an hour before letting us into the place, and this was only after having to disclose my family members medical condition and need to rest. Even though the host had an additional two hours to clean, when we entered the property it was dirty, there was expired milk, and the bed was unmade with the sheets not dry but left wet in the washing machine. The outdoor furniture was broken so badly that it was mostly unusable, the TV would not connect to the internet or Netflix despite being advertised. The air conditioning was not functional for the first night and we were expected to wait for someone to come and fix it the next morning - we were unable to wait the hour the tradesman estimated it would take to do the repairs and had no option but leave them unsupervised and hope they locked the door when they left. This situation was completely avoidable as the host disclosed that the aircon had been broken days prior. The location is also directly under the flight path from Brisbane airport and is very noisy with planes crossing overhead almost every 45 mins.
Essentially, the place was unclean, with multiple advertised ammenities being unusable and communication with the host being beyond poor.