Andrea was very responsive and flexible and provided clear instructions. Apartment was pleasant. Bedroom has no door and horizontal blinds to separate it from the main living space and the beds were rather firm but otherwise everything was comfortable. Bathroom is nice and spacious with a large tub and shower. Wifi and TV worked perfectly and there are lots of outlets to plug in any personal devices. Nice view of the city, including the bridge from the balcony. Location is convenient and quiet and families with children will appreciate the park down the street.