My partner, sister and 10 yr old nephew visited the apartment in July/ August. The location is faultless. Gary was on hand by phone / in person and was honest throughout about some building works that had over-run. He was most apologetic and embarassed but that that did not detract from our experience of the apartment. He was kind enough to offer a part refund and we felt he could have done no more given the circumstances that were outside his control.