Henry and his co-hosts were excellent with communication regarding check in and check out. The balcony was surprisingly spacious with a lovely view of Pyrmont Bridge and wooden shutter blinds for privacy. A few minor issues - one of the bedroom handles fell off after a few uses, the bathroom/kitchen was missing hand soap and there were no bedroom lamps as pictured in the photos. The couch arrangement (also different to the photos) allowed for a more spacious feeling, which was nice.