First I would like to mention that the communication was very good and you reacted very good to our concerns. Moreover the location and furniture is great. However, the apartment was not sufficiently clean. Moreover, the balcony could not be accessed due to construction works and there were even workers on the balcony. We haven’t got feedback regarding our amount of refund for this. All in all, the apartment was overpriced in regard of the current circumstances (renovation, no access of balcony etc.).