Mandy was amazing from day one - she waited until 11.30 pm to personally show the property. The place was perfect with everything stocked up in the pantry. She also went beyond her responsibilities of the host to give me contacts of realtors and property agents who could help me find the right place to live. Finally, when I had to cut short my trip, she immediately offered the refund and processed the trip alteration in no time. I would recommend Mandy to everyone whos travelling!