communication with owner was very prompt and efficient. Room was very clean, and bathroom had just been renovated. The room was much smaller than we anticipated, with little room for sitting. The room was also quite stuffy, could be quite uncomfortable in summer we had to leave the window open to get a bit of fresh air, which made it very noisy. The entry is a bit dodgy looking, but much nicer when you opened the door to the room. We couldn't get the TV to work, but hopefully the owner will see to this. The elevator wasn't working either, and it's located on 3rd floor, but this is apparently being seen to as well.