Got things stolen on the first day of arrival by one of the Ken’s other tenants, advised by Ken to lock our luggage in the hallway before check in, we dropped in our luggage and came back 1.5hour later just to find out our stuff had been stolen, contacted Ken and it’s always a girl who picks up the phone and says Ken’s not available and that Ken wouldn’t offer a refund not even for the first day even though we haven’t even used the room yet. Til this day Ken is still untraceable and wouldn’t offer refund and apology advised by the girl who always picks up his phone. Upon the cops’ arrival, other 3 tenants living there spoke out that this has happened to them as well, either had properties stolen, being sworn at aggressively by Ken’s ‘assistant’ or that Ken could never be contacted. Worst host and place ever not to mention how dirty and small and smelly the place is. Ken also never changes the room locker password so any tenant who’s rented any rooms before can easily unlock the lock to the front door and the room you’ll be staying at.