I had a booking when Nothern Beaches were in lockdown and I couldn't go there. When I was trying to change the dates or cancel the booking, Maranda was very unresponsive. She wasn't picking up the phone and she wasn't replying to my text messages. I had to get in touch with Airbnb customer service to help me solve this issue. Finally I was able to change the date and went there a month later. The place is smaller and looks older than on the pictures. The breakfast was very poor. Just some packs of cookies which even expired last October (!) We saw Maranda when we were leaving and she didn't tell us anything and then she placed a money refund request on Airbnb for a water damage on the table we didn't do! I felt she did it on purpose just to get some extra money. It was the first time I've had such a negative experience with the host.