Vivian is a great host. She is super responsive and left many nice touches, such as a food hamper on arrival and things for the children (stool, high chair, cot & games). She was also prepared to be flexible if something happened to our travel plans because of COVID and allowed us a late check out.
Unfortunately, the apartment let’s Vivian down. The floors had recently been redone, but in general we were disappointed with how worn, old and unclean the apartment was. There were also some things that were low quality and/or broken and then some things that were simply missing (E.g. the cutlery basket for the dishwasher, mattress for the baby cot). Vivian personally came to fix some of the items and organised the cleaner to come back, but the apartment is really in need of a full renovation. For example, water has gotten between the glass on the shower walls and doors. The indoor pool, gym and sauna help balance the scale, and it was really lovely to sit on the balcony with the view of the inside garden (mosquito repellent recommended!).
The apartment is in a nice, quiet (no tourists) part of Pyrmont, but it is right next to the ANZAC Bridge. I am a very light sleeper and with the windows closed, I could sleep without earplugs in and my husband had no problem at all. While the need to have the window open is low due to the AC and fans in the apartment, it would have been too noisy should we needed to do so.
Overall, once we got over our initial disappointment, we had a nice stay.