This is a very cute older style home in a great location. When you receive check in details you are told that you have to pick up keys from a keysafe in a suburb that is at least 20 minutes drive away from the property. I found this to be very inconvenient. You are expected to do the same on departure. There was outdated information in the house regarding garbage night, and the instructions in general were lacking a sense of friendliness. When I informed the property manager that there was no gas in the BBQ and we couldn't get the dishwasher to work when we first arrived, I was basically told to read the house instructions. With a little more thought put into the guests experience, this would have been a wonderful stay.