Anna's place was exactly as pictured in the photos. She greeted us at check in and showed us around the apartment and how to use the hot water. She also responded quickly when we had questions about wifi and check out. We stayed at her place for our last night in Sydney before flying back to the US so we didn't spend much time in the apartment but the location was good and close to a market, coffee, and some dinner spots-all within walking distance. The place is small for 2 adults with luggage but worked perfectly for us being a short stay. There is no air or fans but we opened the window for a bit of a breeze and were comfortable.