The receptionist was very rude to me when I checked in. There were extra costs that I was not made aware of and she had terrible customer service skills and handled the situation very poorly. The fact that I was not made aware of additional costs prior to check-in is completely unacceptable. The room was booked for eight people and there were only three double beds and it is required to pay an extra $50 to use the sofa bed which is just price gouging. There was a sealed bag with amenities in it due to COVID-19 and only one bar of soap was provided which is not even the bare minimum as well as being extremely unhygienic. There were also what appeared to be coffee stains on the sheets in one of the beds. There were also only four coffee pods provided for a room meant for eight people (all adults) which again does not make sense. To park there for one night is $35 which is an extortionate amount considering the lack of parking on the surrounding streets. I am overall just very disappointed with the value of the accommodation, being almost $1000 for a single night and not even getting the bare minimum.