Potts Point/Elizabeth Bay is magic so the location was perfect and the iconic view was as depicted. But staying for 3 weeks was a mistake. The place is much too small for two people and that length of stay. We asked Victoria if we could extend our stay by just a few hours as checkout was at 10am and our flight back home was not until 10pm. She said she had guests coming in the next day so the place had to be cleaned before their arrival. The day before we were due to leave, we asked again if we could pay for another night just to be able to keep our 4 suitcases there and clean up. She agreed and said there were no guests booked in for the next day. I messaged her to tell her where we left the keys. One set hanging on a coat hook inside the front door and the spare set with reception. When we got home to Malaysia, there were several emails from Airbnb including one saying she was charging us $120 for not returning one set of keys. We had. I messaged her and repeated location. No reply.