Hai was responsive and provided helpful information (eg. cafes nearby) via Airbnb messenger. Apartment was also suitably furnished for our use - thank you for providing adequate amounts of bath soap/ shampoo and towels! Apartment was also conveniently located and we could get to our destinations easily thanks to the bus stop <1min away.
Some areas of improvement: We had some issues with the airconditioning as well as the initial PIN for the front gate upon checking in. Would suggest the the host provide up some instructions on how to reset the PIN and airconditioning settings for future guests.