I had some difficulty getting a response from Sleep and Co when I needed to discuss some potential changes to my stay, which was frustrating.
When I arrived at the apartment it was very dark around the back of the building, where the key was located, so keep that in mind if you’re arriving alone at night. Also, there were no lights at the entrance, or in the internal corridors while carrying my bags up the stairs.
The advert stated that there would be amenities like soap, which there wasn’t. That wasn’t great when I arrived in the evening, as most stores were closed. The host offered to bring some the following day, however that didn’t help me when I needed a shower the evening before.
There were animal hairs on the couch and cushions, the TV did not work, and the shower floor felt slimey. The host offered additional cleaning, and to fix the TV, but I decided to just leave early, as I really didn’t enjoy the apartment. I expressed my concerns and asked for a partial refund, which was declined.