We had originally booked a hotel through another site and when we turned up it was filthy so we turned to airbnb and found Jay. We put in our request and he responded in minutes which was such a relief. We also didn't have email access at the time which is how we would normally have been sent the check in instructions. Again, within minutes Jay had found a work around. We had a little mix up with the initial check in as the keys were not where they were supposed to be however, Jay was able to sort this out quite quickly and was able to offer us alternative accommodation at the same price. Luckily this was close by. Although not the original place we had booked, it was similar in style to the photos of the accommodation we had seen for the initial booking. Most of all, it was clean throughout and it smelled nice.
It is in a handy location, close to the city, public transport, a supermarket, bottleshop, chemist, Oxford Street and all the attendant pubs and restaurants.