This was a modern, clean and well appointed apartment.
We arrived at 10pm, and the afterhours outside secure key pickup was easy to use to gain access to the building and apartment.
However despite booking this apartment because of the free carparking, there were no carparks available when we arrived.
We twice rang the emergency number supplied, which connected us to the Quest answering machine which advised assistance was available until 11pm, however no-one picked up the call to advise us what we should do.
A resident out walking told us to park in the front reception zone, else we might still be circling and looking for somewhere to park!
We were travelling from interstate and felt unsupported and unsure what to do at a time when help should have still been available.