We never met Yi but she was very easy to contact and replied to our enquiries promptly.
We got the keys via a secured box outside the building and there was secure entry and elevator access.
The warehouse was extremely clean with all amenities available as advertised.
There were 3 of us and our 2 bedrooms were situated upstairs with a central bathroom.
You had to walk up a very narrow staircase so we decided to unpack our suitcases and take our belongings upstairs rather than try to carry the luggage up these stairs.
The mattress and pillows were very comfortable and there was plenty of wardrobe space and wooden hangers.
The warehouse style apartment is located on the 3rd floor and very quiet at night despite being in a busy area.
It was in a convenient location, less than 5 mins walk to Central station and there was a handy small Woolworths store around the corner.
Overall we had a great experience and would recommend this place to future travellers without any hesistation.