We stayed at Mercedes' flat for 12 days during a recent trip to Sydney and only have extremely positive feedback about our stay. Mercedes has hosting worked out to a science and from the thoughtful greeting to well-laid out instructions on the use of the flat's amenities, it made our stay comfortable and enjoyable. Communication with Mercedes and her team was seamless and she was certainly quick to respond if we needed anything or had any questions about the property. I would also add that the location of the flat is outstanding, close to the beach with great restaurants and shops just around the corner. I would highly recommend Mercedes' flat to any future traveler. You will not be disappointed in your stay!!