Avoid at all costs! I’m a loyal Airbnb user and have never had a bad experience until now! We came to Penrith for my son’s futsal tournament and much to our dismay opened the door to an overwhelming cigarette smoke smell in the downstairs area. Must be leaching in from the neighbours.
The unit itself was very tired, dark and dingy. Hair and food in the drawers. Stains all over the carpet. This part was not great, but tolerable however, due to the awful cigarette smoke smell we could not continue our stay and had to leave. The hosts were entirely unhelpful and didn’t believe us. As if I would make this up! Our stay was ruined and I spent the entire first day of my son’s important tournament sourcing another place to stay and on the phone with Airbnb for a refund.
For the price we paid, we expected a clean and decent experience. Beware of this overpriced dump. Never have I been misled so deeply on this app. Shame on you Sean and Kory.