Genevieve was extremely helpful both during my booking process and on arrival. She was a pleasure to deal with. As other reviewers have said the apartment is exactly as described. I arrived on an extremely rainy day and it was so impeccably clean and cosy. The apartment is newly built or renovated. There is no kitchen but there is tea/coffee facilities and a small fridge with milk. I made myself a small breakfast and bowls and spoons provided. It's a wonderful position. 5 minutes walk to Woollhara or Paddington Shops. I lived in Sydney for many years and chose this position on purpose. I would highly recommend.