Technically the host did everything we would expect, the key was in the key safe, the wifi password was on piece of paper and the apartment had all the rooms and furniture one would expect. But the experience was not great, the apartment was superficially 'cleaned', all of the furniture were rejects from the owners house to fill space, nothing matched, pieces of carpet were thrown together. There was no wardrobe in the bedroom or open space to unpack my kids clothing. There was a hanging rail for the adult stuff which is in open view to all. There is a very strange outlet water pipe that stuck out at the top of the bedroom which everytime water trickled through startled me, as if it was going to pour on my head. But most of all the noise is the biggest issue, there is no sound isolation between the apartment and the owner upstairs, our sleeping times were determined by theirs. It wasn't just foot steps, you could hear what TV programme they were watching, dinner conversations - everything. With two small inquisitive children, this was not ideal at all.