Out of all my Airbnb stays over the years, unfortunately this was one of my most unpleasant experience yet.
It all started with a miscommunication at check in which led to some frustration from Morag because I got in around 30 mins late. From there, her attitude felt cold towards me.
Firstly, don't be fooled by the main picture in this listing. If like me, you were attracted to it and made the decision to choose this listing in the first place, you may be disappointed.
The Roof Terrace is not that easily accessible - it's accessible by the host's room and most of the time, the door at the foot of the staircase would be closed, indicating that you are not allowed to head up. Only time I saw the door open was in the mornings before I left the house to go about my schedule, which was never an ideal time to be up there chilling.
Cleanliness wise, other than the exposed bed frame being dusty, there was an even dustier fan that stands right next to the bed.
Towels provided were also stained with an odd paint-like substance. Ended up using my own towel when I opened the ones provided in the shower and saw the stains.
On the day of my departure, I left something important by accident and got myself locked out of the apartment upon check out. Was about an hour away from getting picked up by my airport shuttle but it was a nightmare trying to contact the host to find a way to get back in. In the end, it was a struck of dumb luck that the next person was checking in after I was waiting over 45 mins, and I was able to get back in.
I understand that she's busy with work but I think Airbnb hosts have to understand that this is a business too - one where people are paying for the service. Alternative contacts should be readily provided in times of such emergency cases.