Michael provides the best possible experience one could expect, from thoroughly answering questions (quickly too I might add), to being flexible on check-in day, to checking up on you to make sure everything is to your liking. He has a remarkable gift for hospitality and makes you feel warm and welcome. The room was beautiful, clean and as advertised, with a shorter than expected walk to the beach! Being a professional in the hospitality industry it is clear to see that Michael has a passion for what he does and it shows in every detail. I would give seven stars if I could, if you are visiting Bondi don't think twice! Cheers and thanks for a great week!