When we arrived to the house there was a lot of excitement seeing this house, but more importantly seeing our families we haven’t seen for 4 years due to covid restrictions. We had guest coming from overseas to see us. The rooms were laid out well and catered for us all. The showers were perfect to use as well, no complaints there. However, I did feel like this house was a let down to other air bnb experiences we have had. Usually, air bnb are fully equipped as we are guest in your home. It’s meant to be a unique experience and differs from staying at a hotel, but this stay felt like this was just a place to sleep in not a place to spend time with family. Note we did have a lot of planned outings so we were not always at the house but we still wanted to have a homely place to come back to. The pool was dirty, the house was dusty and we could hardly say that this house catered for our family. The neighbours were nosey and unfriendly. This house catered for adults but not our kids. We chose this place for the pool so our kids could enjoy it but the swimming pool was dirty when we arrived so the next day one we had to clean it for our kids to swim in. While this was happening, I saw the neighbour watching from their balcony as we cleaned the pool. We couldn’t believe the lack of cleaning tools and utensils. 3 forks or something and no spoons, and there was no mop. Not enough seating in the dining room, no placemats for the glass table. The house was dusty and we were constantly coughing around the house. Not all equipment worked properly like the TV remote. The TV remote wouldn’t work properly you have to push the buttons a few times this was for the remote in one of the bedrooms. There was no extra linen as well. No dryer. And the TV in the main room had a line through the screen. All the equipment was old and needs an update. Not all the bathrooms had simple things like bin lining or hand soap. We walked into bathrooms with already used shampoo and conditioners and body wash. It looked like it belonged to the previous people that stayed there. Also, not enough toilet paper. We searched for toilet paper and found 2 where one was half used. Of course, we did our own shopping, but seeing the unused items and a bit of toilet paper was confusing, it was like the house wasn’t cleaned properly before our arrival. We had an issue with using one key for all the outdoor doors as a potential fire hazard and unsafe. What made this stay uncomfortable were the neighbours. They were unfriendly and nosey. The neighbours stared at us as when we were packing our things into the van. I waved and said hi twice as I didn’t get a response the first time, and they just continued to stare at us. Maybe that is normal here but it is not normal where I am from. Randomly on one of the days my 76 year old father who was at home while we took our kids out said someone turned off the water because he manually turned it back on. It worked when we left so it was turned off when we weren't there. Since we had overseas visitors we had family come by for dinner. We are a happy family who laughs from our belly’s. We were enjoying our time together as it has been 4 years since we were all together. I saw the neighbours on the left a few times as well from the balcony. We felt like we didn’t have much privacy from them.
Also note some extra things we were charged for after our stay: one of our kids accidentally feĺl into one of the walls that needed repairing and didn't tell anyone. It already had cracks (we took a picture of it at the beginning of our stay) so just be careful if you plan to have kids stay at the place. We did apologise and paid for the repair as we missed it when we left because it was in a cupboard that we weren't using. Just like other stays we spent most of our last night and morning cleaning. We were charged extra for cleaning for glass in the pool, excess rubbish and dirty carpet. We only used the pool for half an hour during our stay because it was dirty and it was too cold for the kids. We had no reason to take glass to the pool as we had kids swimming in it. We vacuumed most area's and even scrubbed the carpet before we left. We took most of our rubbish because the bins were not very big and didnt want to leave excess rubbish but to my surprise we were told that rubbish was left everywhere and charged extra. The picture they provided of the excess rubbish was a handful of rubbish that could've just been put in the rubbish bin. The vacuum wasnt great so there were spots on the carpet with lint we left for the cleaners to vacuum. I could not believe we were then charged over 400 for a deep cleaning carpet clean for all the carpet in the house. We would of just vacuumed those area's before we left if we knew that was going to happen. We also have pictures of the carpet when we arrived and it was not clean. The reason for family visiting was for a birthday and christening that we had off site but prepared for at the house including a balloon garland. We missed some balloons while cleaning and were accused by the owner for having a party at the house which we didn't.
Overall, a beautiful quiet area with