The apartment was very beautiful and the neighborhood too. Also, the responses from Urban to me always were quite quickly.
However, there were some situations that I didn´t like it at all. Situations that shouldn't happen according the elevated price that we paid.
The first one was that my trip to Sydney was 44 hours from my country, we were carrying 6 big bags so I asked to the agent If I could leave them in the apartment while they finished tidying up the place. However, the agent didn´t allow me to do this, and suggested me to use an app of luggage storage. I had to pay AUD 100 to drop my luggage at a random venue and AUD 60 more for the ubers.
In two times, the Urban Agent came to my apartment to check the wifi connection and to make an inspection for another person. In both cases the agent came without previous announcement.
On the other hand, I mentioned to the agent that the toaster wasn´t working and also the toaster made to trip a fuse. However, the agent never replaced the toaster and seemed not to care at all.
Finally, I made the mistake to book one day more to stay, that I didn't need it. Urban explained me that they couldn´t made a refund for it, because of the refund policies. They told me that in order to do that, I had to notify them with 14 previous days before the end stay. However, I couldn't advice 14 days before because I rented the apartment less than 10 days before.
All in all, the place is really beautiful but I definitely don't recommend Urban for your stay in Sydney. You have to pay more than double price of the real state market and the experience is not good.