Where to start, first of all let ourselves in was very uncomfortable. Dont know who is comfotable letting themselves in to an unknown premisis and not being escorted in. To arrive to a front door that doesnt actually work ( i mean cmon ) ive picked the door up in the hinge and physically moved it. We then enter the sauna on an already 45 degree day, absoloutely ridiculous. The front of the place is actually a OH&S the tiles where all raised shit everywhere disgusting. To the then enter to find all peoples left overs and garbage in our flat to go and try put our stuff away to there being no usable storage. We have made do and tried to turn on the aircon. We are trying to do this whilst 4 different animals walk through the premisis and make themseleves at home we finally figure out the aircon after half an hour and go shopping to let the room cool. To come back 3 hours later to it literally being 55 degrees. Which the host herself when she finally answered the phone and returned home. Not to mention after i wasnt answered by two numbers then got told by the third it wasnt there problem. Sandra also offered on the phone that we could stay in her family home ( not happening) or jump in the pool. Neither these offers happened to suit us because we payed for a private room with air and a door so thats what is deserved atleast. Second point being i didnt bring togs to go swimming at 1 am when im sweating and on all holiday in a room i payed for. We then stood there with sandra trying to “ fix” the “ working” aircon to the SLIDING door coming completely of the hinges and just scrapping past my mate to sandra to laugh. We then left and where promised a refund which we did get thanks to air bnb ! Being flustered in the moment and being there no storage i had to put a toiletry bag in amongst the shit in the cupboard only being room for that i did leave it behind. To then have realised that our numbers been blocked. We called of another phone to be refused entry back to the property even if she left it outside. Look i guess the 200$ or so worth a makeup i cant get back and thats fine but if i can prevent anyone from having such a horrid experience as i did i will. Just to sum up the holiday we then had to spend another 1200$ on accomodation over new years eve in SYD, Aus. Dont be fooled.