Three of us stayed at the apartment the week of September 22, 2014. We arrived before check-in time and the apartment was being cleaned as another guest had vacated the unit that day. Hugh held ​our luggage in his office so that we could discover Sydney freely. He texted us when the apartment was ready and arranged for our luggage to be delivered to the apartment (much appreciated).

Hugh oriented us with the apartment, neighbourhood and surroundings, recommended nearby restaurants that met our needs (e.g. two-for-one fish and chips), advised of the location​ of grocery stores and tourist information kiosk in the neighbourhood, and made recommendations with respect to attractions to visit.

The building has a lot of character, the location and views are great, and the unit has many amenities. We felt very safe. The apartment, located on a quiet residential street, was clean, quiet (with the exception of the ventilation through outside walls which means that you can hear birds chirping and people talking in the early morning), nicely furnished and well stocked with towels, bed linen, guides/maps, etc. Extras include a bottle of wine, toiletries, electrical power bar/travel adapter/recharger, hair dryer, washer/dryer, iron, pay-as-you-go phone if you wish to buy a top-up voucher. Hugh has anticipated all the needs of the traveler.

The location is great for walking and close to buses and trains. There are many affordable restaurants nearby. We loved Sydney and would definitely recommend this particular apartment to anyone.