We stayed for 3 nights (Mon - Thurs) and found the apartment to be clean and fully equipped. Communication from Charlotte was great and we really liked Potts Point. The apartment is next door to a backpackers and even though we weren't there over a weekend the sound from next door was quite loud until about 10pm. The noise from the apartment above was also really loud..first thing in the morning but luckily it didn't last long. I can sleep through most things so wasnt an issue too much for me but I was staying with my nanna who is a light sleeper so she had a very broken sleep.