Apartment was not very clean on arrival, we had to clean the whole flat again ourselves. Flat was very bare when we arrived, did not look as nice as photos (eg rug was very dirty etc), no welcome pack of basics (milk tea etc) or instruction book, and not many kitchen supplies provided. Gabriel did drop off some new supplies during our first week to make it better. He is very good on communication. Would be a good stay for a quick weekend get-away where you're going to spend most of your time out of the apartment exploring the city but not really great for a longer stay or where you're going to spend a lot of time in the flat.