We spent a wonderful week at Richard's place in Surry Hill and communication with Richard was great throughout our stay. The apartment is as shown in the photos with floor to ceiling windows letting in the sunlight. Since it's on the 11th floor, it is fairly quiet for a city apartment even with the police station across the street. The location of the apartment is fantastic with easy access to restaurants and public transportation. Be sure to get exact directions to the apartment from Richard as the entrance to the apartment is a little difficult to find. We will definitely stay here again when we are in Sydney.