Here’s a suggestion, actually follow through with the “deep cleaning” that you apparently do the place was putrid.
Oh and be careful about how ignorant you are about MENTAL HEALTH.
Try to mow the lawns the day before people come to stay not on one of the NIGHTS that you have guests … and yes he did this at NIGHT TIME
& instead of focusing on “NO SMOKING IN THE HOUSE” maybe focus more on the fact that you don’t allow PETS make that a bigger bolder statement & maybe people who are new to the platform will see that clearly.
Ohh one more thing, you should probably wash your sheets and blankets they smell like dust.
PEACE