The apartment is beautiful, and even better in person than the pictures and description. Hugh was easy to reach when we got in, and talked us through getting the keys from the lockbox. Upon arrival, there was a welcome package for us as well as instructions and information that made our stay very comfortable and convenient. The apartment is beautifully appointed, and we were amazed at how thoughtfully it was furnished and the amenities provided. The best part is the location, and we regularly walked out the back to Llankelly place. We would definitely stay here again.