We enjoyed staying at Michael‘s apartment. It is close to Kings Cross station and therefore very central. The area is secure and quiet. The communication was good, Michael was always reachable and replied quick. As the apartment is in the ground floor it has a little bit of a „cellar“-feeling. That’s why it gets very cold in there in the winter month even with the little heater. Further, we had a few insects in the apartment. While our stay we had two „issues“. Michael made an appointment with an technician to fix the wifi-connection and adviced us one day earlier that he has to access the apartment between 8am and 1pm. This was very disappointing because we weren’t asked beforehand and only informed. Although Michael tried to cancel the appointment this was a very stressful situation at the beginning of our vacation. The second issue was, that we had no water for one evening until late morning. Michael and Vince were very helpful and fixed this as soon as possible.