It's a five star location done with 2 star setting. The sofa was so soft and you wouldn't sit on it, it just sunk. The bottom of the bathroom door and mirror edge was rusty. One hanger for towel behind the bathroom door was broken. No show or shampoo holder in the shower. In the kitchen, no salt and pepper only chichen salt and pepper steak seasoning. Not enough toilet paper for the stay duration, uncomfortable mattress (one was almost completely sunk in one side), no actual duvet cover just two sheets on either side, dish washing liquid almost empty and hand soap dispenser had been refilled with mostly water. These were some of the more memorable issues.
It was in such a great position, all those things that made the staying very uncomfortable can be imroved by some simple maintenance. It's a pity that a unit can be really good was managed badly due to bad details.