Unable to write extensively due to limit on words unfortunately.
1- arrived 18th Nov 2022 for 20 nights - the property had not been cleaned so had to stay up till 4am doing the bedding myself. Had to wait until lunch the next day for this to be complete
2 - The front door handle fell off and I was unable to get hold of anyone. Phone calls were being cut off and ignored. The faulty handle was known to them.
3 - I wanted to source a hoover or broom to keep on top of things. This took two days for someone to help
4- Airbnb app states 2hrs responsive. When contacting over phone or text this is not the case. It can be days
5- personal preferences: no full body mirror & only one key
6- noticed cockroaches downstairs a few times
7- waited 3 weeks and 3 days for first nights stay refund
8- was told I could have late check out however when the day arrived was told I need to be out by lunch time now and “to be more appreciative”
Pros - brill location and modern.
Will not be returning.