Jasmine was very communicative when I was in the process of making the booking, and while I never met her in person, her friends Bronwyn and Fran were very helpful. The location is quite central, and a 15 minute walk to the train stop. The apartment is located on the ground floor, right on the street, and the window glass is quite thin, so you can hear anyone who happens to pass by. I am a heavy sleeper so was fine with the noise outside, but can imagine it might bother some. Overall, I enjoyed my stay at this apartment and would recommend it to anyone else, especially if you're in Sydney for longer than a week.