Craig wasn't there when me an my boyfriend arrived but the cleaner welcomed us; he was very nice and kind. We lived in the small room which is furnished and quite nice (except the dust on the furniture). The bed is really comfortable and that's appreciable.
The only negative thing I have to report is about the cleanliness of the shared part I mean the kitchen and the living room. The tables were dirty,the cockery and the oven also.
Otherwhise this appartment is a nice place to live. Waterloo is not far from the cbd by bus and is near the airport. There is everything you may need in this area : pharmacy, supermarkets, restaurants,...