Outstanding! Above and beyond customer service experience. From the moment I arrived yumi and staff were welcoming, accommodated special request, and were helpfu, polite and informative about a few misunderstanding from our side at check in.
I extended my stay late on 2nd day and was again pleasently surprised to find Yumi more than Happy to organise this for us.
Honestly the experience was made to feel more like I was a customer who had been staying at your chain for years. I am in Sydney every 2nd week for business and usually stay at else where. I will now be staying at the quest Macquarie park instead.
Also the apartments are brand new, spacious and well designed. Although is situated on a busy road we had no disturbance in regards to noise, definately value for money. They are furnished with modern, high end furniture. Kitchen has everything you'll need to cook any meal and since I love to cook this is one area I have noticed that other serviced apartment chains lack in.
Many Thanks to Yumi and the team at Quest Macquarie Park.