The Airbnb model seems to work well because of the mutual investment in a positive experience and mutual accountability to that experience. When one mixes a managed apartment service into the model, a traveler’s expectations may not be met because the same incentivisation scheme is less at play.
If you’re comfortable leasing a flat from a service, that is available during business hours, and as responsive as one can be when one is simultaneously responsible for who-knows-how-many-flats, you may be okay. We found it different than expected, because we enjoy the Airbnb model.
Note, the flat has some unadvertised quirks, such as the power going out (you have to re-set the circuit each time) if you run the washer, dryer and aircon simultaneously. The hot water is inconsistent- a shower will require continual adjustment of the temperature knob throughout the shower. A hot bath isn’t possible without supplementing the tap ‘hot’ with water heated on the stove. (I did email to ask about this, but didn’t hear back on the subject).
It was nice to take the ferry to the CBD, however, and it’s a quiet and safe neighbourhood.