Paula was very quick to arrange a room swap when we arrived and there was a smell of fresh paint in the room we were to stay in (I have chemical sensitivities). We were only here for one night but it is a fantastically located apartment overlooking the fabulous Manly beach but tucked away at the end. Paula was helpful, friendly and kept in touch by phone, as we were not in the apartment at the same time apart from when we arrived. Definitely good value and we would recommend to others.