We have stayed in Airbnbs around the world and I'm happy to say I've never left a bad review - however this place was very disappointing.
1. It smells bad - the whole house has that stink of old mouldy carpet.
2. The house is very tired (more so than the photos show). The furnishings and kit have been done as cheaply as possible. It feels like living in a deceased estate.
3. Bugs - there are huge cockroaches running around the kitchen and bathroom.
4. Parking is difficult because it is on a narrow cul de sac and parks outside are hard to come by. We had to park streets away.
5. Not cleaned well. Dirty toilet and brush when we arrived. Bins overflowing with stinky garbage. Very lacking in basic things - no hand soap, cleaning products, sanitiser etc.
5. It is hosted by MadeComfy - who are terrible. I raised that thr Internet was down. It took more than a full day for them to sort it. I raised these cleaning and other issues with them and was largely ignored. They offered a touch up clean to sort the smell and bugs - which clearly is not the right solution. It is like dealing with an uncaring robot. I'll never let a place managed by them again.
6. Noisy building site very close. Loud work going on from about 7am every day.
I have sought a part refund given the huge disparity between what was advertised and what we got. The house is an expensive let but done cheaply and the house is gross. I've been offered a refund of my cleaning fee but I will be seeking a part refund of the let - it's that bad.