Unfortunately we were unable to meet Hugh as he was busy, but otherwise it was a great stay! Location is decent, it's near King's Cross station which is great if you are travelling around Sydney by public transport. Takes awhile to walk to popular destinations in Sydney such as the Opera House or the Darling Harbour, but the sights on the way are great (check out the Botanic Gardens). Cleanliness was great, the apartment was very well-prepared for us, beds were comfortable and the apartment has pretty much everything you need. Highly recommended!