Room was as described. However… on the day of checkin we were spring with a $150 pet cleaning fee when it wasn’t advertised. There were 2 adults and 2 children on the booking request and only two towels in the room. When we requested two more we were given only one and said they had run out until tue next morning after 10am, but we were leaving earlier. I complained and they then sent the same lady who was lovely back with two extra towels from another spare room. The glasses were almost all dirty to some degree, and parking was unavailable although we were told we could pay $35 at reception on checking. We were told to go and park down the street, and after spending 20minutes unsuccessfully looking for a park I decided to park in the reserved spot and informed the front desk and again the lovely lady said she understood. We tried to order room service and was told the pizza restaurant they use wasn’t accepting anymore orders because they were busy. I placed an uber eats order with the same restaurant and had it delivered. By this stage I needed a drink and ask reception if I could order a glass of wine, they said sorry they have run out of wine. Wow, what a terribly run hotel that has so much potential if only someone managed the place properly.