My stay pros and cons.
Pros:
* Had a slightly early check in with neil who kindly waited for me with his son.
* Very central secure location.
* Good ameneties, being a indoor pool, heated spa and gym, but may need to byo towels for both (didn’t know this at the time of booking).
* Great view and nice afternoon sun.
* comfy bed.
* large space with storage, wardrobe and cooking options.
* windows opened a little, good for some fresh air.
Cons:
* An older building, so there is a decent amount of room wear and tear like carpet burns, hair (and a black mark) on top sheet of bed, slight stains on sofa chair, surface rust on cooktop, and shower grout/silicon (and pool surround tiles) could welcome a good scrub.
* Only 1 towel provided and when asked for an extra was informed there was a hand towel provided (would have liked an extra full towel for the pool)
* TV didn't work but I chose to go TV free for stay (may be remote batteries, which i was asked to get replacements for with reimbursment, but didn't get around to)
* Gym was by key access and key not provided (this may be a new arrangment post covid?? as Jon said it is usually just open for use), but still i would have liked to have used it, and couldn't.
* Air con appeared set at one temp, couldn't seem to vary it.
I think overall i felt i was spending a lot of time intially contacting them for facility/room assistance. Still, it was a great location, and I really enjoyed that aspect and the view etc. I appreciated the prompt communications from the group of people, all who seem to manage the booking, and the nice aspects of the stay.