I wish this could have been a 5 star rating for me, unfortunately my stay wasn’t as enjoyable as it should have been.
To start with the good, the guest house is well located in picturesque Mosman, near a bus stop & balmoral beach. The studio was nicely styled & tidy with a modern kitchen/bathroom, & there were nice touches such as a complimentary bottle of wine. The host Thomas was easy to communicate with & polite.
Now, unfortunately onto the bad. Upon check in there was an overpowering smell of mold and damp. As I have asthma I raised this issue with the host. Thomas explained that there had been very heavy rainfall recently & that he could provide a de-humidifier & candle to help alleviate smell. It had been raining a lot that day, so I was willing to give the host the benefit of the doubt. I accepted his offer & kindly the lady living above brought a de-humidifier/candle downstairs, and was very apologetic. I did use the de-humidifier ( which was a good dimple model) but spent a lot of the night in discomfort and emptying the machine when the tank was full. At one point humidity reached 84%. I left the de-humidifier on over night & by the morning it had dropped to 68% so an improvement.
The other issue was a lack of hot water. 1 minute into washing my hair it ran out. Needless to say at this point I considered staying elsewhere for my final night. Thomas was very reasonable and offered a refund for my final stay. However, I struggled to find last minute alternative accomodation and after not a great sleep decided it was too much hassle to move. So I kept my reservation and told Thomas that I didn’t require a refund.
I was really hoping that the de-humidifier might get to better work to by the evening. Sadly the next day it was much the same and my clothes and luggage smelt mouldy. It should be highlighted though that Thomas did provide a late checkout for me, which was much appreciated.
I struggled in writing this review, as I didn’t want to be unfair to the host.Had there not been an issue with hot water and humidity it would have been a 5 star review. Perhaps an a/c or ceiling fan would be a good addition to the studio.