My husband and I arrived and initially had a bit of confusion meeting up with the person letting us in (not Sandra). Then when we got in, the cleaners hadn't come yet so we had to leave again until they were done. Not a great first impression. We had just arrived from 15+ hours of travel and desperate for a shower and down time. She says in the listing that the cleaning fee covers bed sheets and towels and that's it and we felt it. The bathroom wasn't particularly clean (moldy shower, other people's hair) and the floors didn't feel clean. And I'm not sure if it was the overcast weather but the studio was never anywhere near as bright as in the listing photos. It feels like an Airbnb spot that hosts a lot of people and could use a scrub-down and refresh. On the upside, great location and neighborhood. They left us some tarts and the bed was comfortable.