Where do I begin... it all started before I walked in the door as it was already open (lack of security) and upon walking into the room I was smacked right in the face by a revolting smell of cigarette smoke. 😮 due to a long drive from the coast I had to use the bathroom, when id almost fallen off the toilet seat due to not be secured in the ground correctly, oh it doesnt end there I then proceeded to have a cold shower due to no hot water available, I tried all variations with the taps but a loose tap fitting didnt help the case and loose tiles within the batnroom just isnt on. The towel reeked of smoke also and majority of my belongings smelt of smoke too! Oh and dont get me started on the disgusting pillows they were way past there use by, yellow pillows filled with other people sweat and bacteria I just couldn't even deal with how unhygienic, youd expect every place to be a a higher state of a hygienic standard due to COVID but pure laziness can act as a result for such a 😮 next to the bed was a heap of hair showing that the room hadnt be cleaned followed mold spores in the fridge, the clutter, the list just goes on. It came to the point where I left the premises and headed back home destroying my weekend stay and plans in sydney and to make it even better the host denied all photo evidence and refused a refund, wouldnt bother with this place if you want an enjoyable stay as it will cause you more harm than good... it should be not be advertised as a "world class boutique" as it was absolute TRASH 🤢