Communication with C was fast and she was very helpful when we had some issues with access on check-in. There were a few minor things that needed fixing/upgrading in the apartment but overall it was clean and comfortable. Close walking distance to Westfield shopping centre which was handy. The building's lift was broken for a few days but thankfully the apartment is only on the first floor, and when we checked out the cleaner/manager helped us take our luggage down the stairs and even gave us a ride to the local train station, which was very kind.