Admittedly I was a bit disappointed, as the apartment I stayed in did NOT match the listing photos.
Turned out the host manages multiple apartments in the same building, but the one I was given didn’t have the great unblocked view, instead both its living room and bedroom were surrounded by multiple buildings…
I’d be appreciated if different apartments listed individually with accurate and real photos. It builds trust and sets right expectations.
A big thank you to Airbnb's support team! I checked on a late Friday. As the listing is covered under AirCover, the next morning I contacted Airbnb support for inquiry and help. With their mediation, the host offered me a refund, which was about 5% of my total payment for my 10 days stay.
Having said all the above, I do want to cover the other aspects that I appreciate: the apartment was clean; the electronic appliances were modern and functioning well (the one I had used, such as microwave, laundry, fridge, etc); the hosts were very easy to reach to - on my arrival date, they waited for me because my train was delayed for at least 30 minutes. It is a relatively new apartment in a very convenient location.