We have been able to sort out a refund for the issues we have had here but they are also the same issues that other people have written reviews about:
Not very private, you pretty much need to have the curtains closed at all times.
The house is in a reception blackout area so you can't get phone or 3g/4g reception.
The internet didn't work and said it had no data which meant we were unable to contact anyone unless we walked up to the main street of Enmore. also couldn't use the TV as it's all internet based.
They only leave one roll of toilet paper - so prepare to buy your own.
Due to there being no internet or phone reception we were not able to contact the accomodation managers from the property about these issues - and they also don't have staff working on weekends.
They have been really great about providing a refund for these issues since we left. But unless they organise a more reliable internet be prepared to have a digital detox at this property... and to buy your own toilet paper.