Helen was wonderful. The location is great if you need to visit SANS. Close but not too close to regular train schedule. Relaxing green suburb.. The unit is a great size & layout. The kitchen and stocked pantry was good & handy. The only slight impairment was, as a person with a phobia, the cobwebs were alittle off putting, but I understand that it is not uncommon with the lush surrounds. We wish it was warm enough to try the pool. Will stay again