We did not get the chance to meet Damon and Rachael however they were helpful and friendly when I contacted them and replied fast.
The granny flat is true to the photos and was really clean besides from some foot marcks left on the wall near the bed.
I wouldn't recommend this place if you are tall as the bathroom is very small. I am a short person and my knees would almost touch the wall in front of me when sitting on the toilet. This was worse for my partner who is tall.
We were also disappointed by the mattress that had a large dent in it and was really uncomfortable. The mattress seemed really old. It was advertised as posturpedic. I'm not sure what happened to that mattress because that's not what we slept on. Me and my partner unfortunately had trouble sleeping during our trip and back pain from it.