In this case i had to book for an international yoga teacher i work for. We had difficulties with her visa so I had to book accommodation for her at the very last minute. Thankfully Joanne was incredibly helpful. Given the time difference between Spain and Australia she was very prompt to confirm the reservation and she helped coordinate the arrival and delivery of keys, etc. Feedback from Meghan (guest) has been super positive as she loved her place, views and the convenient location to the yoga studio she was teaching at in Manly. Thank you Joanne you are star!