Jess’ apartment is located in a very convenient spot in Meadowbank, close to riverside parklands and multiple public transport options. Jess communicated quickly and often with clear details about the check in procedure. We had a unfortunate misunderstanding about the beds and didn’t realise the situation until late at night during our overnight stay. Jess has promised to resolve our issues for future guests and has communicated at length with me to resolve the situation appropriately. I wish Jess all the best in continuing as a host.