The location of the small studio apartment was good especially being so close to Central station, etc. Communication between the owner and ourselves was prompt.
We were without light in the tiny bathroom for 3/4 days. Although it wasn't the owner's fault that the globe blew, this should have been rectified quickly as there is no window in there.
The building's lift was out of order for about 4 days. We stayed 6 nights.
We are in our 60's and also encountered an unfortunate wheelchair-bound man on the floor we resided on. He could not leave the floor until the lift was repaired. This is the fault of the body corporate.
The worst problem for us was the terribly old and very uncomfortable mattress which has caused ongoing back issues for us.
There should have been a warning ahead of our stay about the oven issue. We were told that the previous tenant broke it and another tenant had scratched the new hotplates. Either the oven has been out of order for a while (the owner advised after we had booked the unit that it had been broken by the last tenants). Is it possible that the owner doesn't want it being used or to clean it, even though we paid a decent cleaning fee/rental?
We should also have been apprised of the very noisy drilling on 2 days during our stay in the apartment next door or patio below our window, along with other current ongoing building renovations as per the notice by the lift. Noisy neighbours x 2 mornings at 2.30 am. This was beyond the owner's control.
We have never left a bad review and have stayed at a lot of hotels, both basic and luxurious, but feel we didn't get value. Please replace the mattress.