Megan responds quickly which is great. The place itself is relatively neat and clean BUT the building was not. The smell of urine and SMOKING at the entrance was disgusting, although it is mentioned that it's a non smoking place. You have to pull your luggages to the 3rd floor because there is NO ELEVATOR. It means exactly 43 STEPS. Add to this, the mouse trap placed in each floor😟 which was a shock to me. The internet was not good. Slow speed and frequently disconnected . Read the amenities carefully before reservation.