Claire is very helpful, friendly and very approachable. I asked last minute questions when getting into Sydney and she was very helpful with quick responses.
Her place is very central and we caught the train everywhere. It was very handy!! We also loved spice ally which is literally around the corner!
Her place had good wifi and kitchen facilities. There was no heater, however the place stayed surprisingly warm enough, even though it was winter. We had a few things break down, but Claire was very apologetic and found a solution for us.