The location, the amenities were absolutely amazing. We were excited to leave compliments on guest book, which is on the dining table. We also enjoyed the netflix. We were that happy with the apartment.
Everything was so great until we found cockroaches in the kitchen. We had to kill the baby insects til the dawn. (They hide when human comes, so it took us more of time.)
This type of situation needs professional care in my opinion, for cockroaches propagate really fast and they’re harmful.
But we couldn’t get "any" actions for this situation. Literally had to spend another night killing the cockroaches.
I ended up contacting the host again, and the conversation was nothing more but disappointing and unpleasing. It was time for bed, but imagining those insects creep everywhere... we needed solution. had no choice, but to contact airbnb customer service centre to get a refund and we moved to nearby hotel for my rest days of Sydney trip.
If this problem’s solved, everything, everything is surely great.