We'd taken the train from Melbourne up to Sidney and a local train to the stop nearest Carmen's. Google maps accurately shows the building, but it's part of a complex, and the main entry isn't clear. No specific directions in the "how to get there" from Carmen, so we wound up having to descend and reclimb multiple hills. Then, there was no security gate, just two flights of outdoor stairs —no lift— and on down an open hallway, past barking dogs, and open neighbors' doorways to a pitch dark corner. Luckily, we had a flashlight, so managed to enter the studio apartment ...to a wave of hot air. It was stifling. Messaged the host for suggestions to deal with the heat. She said we should leave the front and back doors open for cross breeze. Bed is in full view from the front door (NOT an angle pictured in the description, that's the porch door shown). Hair and other "debris" in the shower was the last straw. We left and requested a full refund (denied by host, refunded by AirCover).