Very disappointed with Made Comfy. Upon check-in which was supposedly cleaned hours before, the place was very dirty. The windows hadn't been cleaned in weeks which was sign they rushed everything else as well. Food scrapes in the drawers, dirt piles in the corners, coffee table so dirty I could write my name and see it. My guess is the cleaning crew only had a short amount of time to clean before they had to leave. When I brought this to the attention of Made Comfy I was told that they would let management know. Zero accountability or any solution to fix the problem. When I reported this to AirBnB they didn't bother to respond to AirBnB either. The internet went out and didn't respond to my multiple requests until days later. If I were the property owner paying them 20-30% of the almost $8kAUD, I would be furious. Everyone has bad days but as an owner of a STR for 8+ years who uses a similar property management group, they dropped the ball and couldn't care less.