The place was dirty when we arrived. The floor was covered in dirt and sand which meant we spent 40 minutes vacuuming the place. The glasses were dirty and we had to clean them upon using them. The dishwasher still had kitchenware in it from what I’m assuming was the last people who used it. Furthermore, our holiday was disrupted by the cook top not functioning which meant we had to buy food for breakfast, lunch AND dinner which was not within our budget as the reason we chose to stay at an apartment was so that we HAD a stove and could cook. I was told a service team would arrive to fix the issue, instead the hosts arrive to check the apartment and thus, disrupting the plans we had for the day. We flew to Sydney for an event and were late to this due to this inconvenience. Then we were informed a service team would arrive, but did not get any communication afterwards so spent the whole holiday stressing about WHEN a service team would be arriving to fix the issue. There was limited communication from the team and any issues were not responded to (only received automated messages on how to check out). This was extremely poor service and the place was more like a hotel which was what not we were after. Not worth the price and definitely poor service. It’s a shame because this place was quite nice and had so much potential.