Mirko was easy to contact prior to, and during, our stay and he responded quickly to my enquiries. He was unable to greet us himself, but his girlfriend Federica met us and made us feel very welcome. The flat was perfect for our family of 4, clean and in a great location. The only negative was that the ABC channels on the TV did not get a good signal - but that is very minor! Thanks Mirko for a great stay.