Louise and her husband Rick met us at the building and were very welcoming and helpful. They assisted us with our bags and my mother who was in a wheelchair. They provided us with tons of useful information about the apartment and the area. There was also a printed manual and lots of brochures and maps of the city and transportation system, which we found extremely helpful. The apartment is great, especially the living room area and terrace. It has a gorgeous view and is very comfortable. The rooms are quite spacious and comfortable. We did have a little trouble with the circuit box - electricity kept going out so we had to flip the fuse several times - but Louise brought in an electrician and had it fixed so there were no problems after that. We appreciated her responsiveness to the issue. We had a wonderful stay.

Nicole