We were able to text Emily, who was our contact, very easily and she arranged to meet us so we could drop off our cases. This made the whole process very easy. The flat is great, in a lovely block, the views are stunning and the pool is such an asset. The whole area around Potts Point is wonderful, so close for shopping and the visits to the harbour, with many great food outlets and restaurants. The flat is well maintained and comfortable. The only thing I could fault, and it's not really a fault, was there were only 2 pillows on the bed, (1 each) a couple of spare ones would have been more comfortable. Thank you so much for a wonderful holiday. I am sure we will be back to Sydney!