We enjoyed easy, virtually-instantaneous and helpful communication right from the start with Vanessa... and it only got better. We extended our stay (and would have done again if it had been available!) to more thoroughly enjoy all the amenities offered: perfect location for walking to shops, transit, beach, sight-seeing, everything. Very reasonable rates gave us the freedom to explore and enjoy without feeling like we had to rush anything. Beautiful views (sunsets in particular) and a lovely neighborhood rounded out our introduction to Sydney. We'd happily stay again!