reece is extremely responsive and he was so kind to help us with our luggage during our check in. it was quite a bit of a hike to get up (many flights of stairs) but the apt had everything we needed. plenty of homeware and enough amenities for a pleasant stay. toilet was clean and beds had fresh sheets and we had clean towels. there were lots of storage space in the rooms as well. they also had books for adults and children and even some toddler toys. it did get a bit hot at night as there was no air conditioning in the rooms (just a small stand fan) but other than that the place provided a very comfortable stay. thanks reece!