Suzanna from the first contact was amazing at communicating the process for us and then just before we left, the final detailed instructions including recommendations for where to go and what to do were sent. When we arrived the check in took a matter of seconds and then when entering the accommodation was exactly how Suzanna had described. We were a group of 5, which accommodated us perfectly, then an easy walk to Circular Quay which then offers access to the tram system. Just perfect and will be back.