Seema’s instructions on how to get the key from the lock box were very informative she even had a pdf with images! The place was very comfortable and Seema was able to offer me early check-in which was very helpful coming off of an international flight. There’s no lift only a walk up to the top so if you have a lot of bags or are not able to carry them up several flights that could be a problem I didn’t find that a problem I am very fit and able but it’s something to be aware of. The view was of course spectacular the Wi-Fi didn’t work and it wasn’t resolved during my stay which wasn’t great but there was free to air tv available. I would recommend staying there it’s very central with a great view from the balcony. The balcony does need a cover so you can sit out there when it’s sprinkling it does get very wet out there.