Shaun's communication was great. The apartment was as shown in the pictures. Enjoyed having the balcony, Wifi, fully equipped, having laundry was a plus. Plenty of room for 4 adults. Our flight was delayed and Shaun was very accommodating, as soon as we arrived we called his brother-in-law Josh and he was there within minutes to let us in. The location was great, short walk to train station, we walked to CBD, Darling Harbor, Chinatown, and Glebe. Very convenient Central Park Plaza a short distance away with a Woolworths, and several restaurants.