Both of the hosts are kind, polite and highly accommodating to our requests and needs. I contacted them via mobile prior to pur arrival and I found both of Jim and Ming are most approachable with an easy and open style of communication. They gave a brief tour of the house on arrival; showed us where everything was and left us to it. The whole experience was very relaxed and pleasant with no fuss at all. We thoroughly enjoyed our stay at Jim and Ming's house.