The location is superb, apartment is very spacious, nicely furnished, comfortable, quiet and well-equipped for self-catering. Lots of information provided to make stay enjoyable. Free wi-fi and phone calls a bonus. Unfortunately we had some issues. When we used the garbage disposal on Christmas morning everything blocked up and it took 1.5 hours with a wire coat hanger to unblock. Understandably no plumbers were interested. We were unable to contact Ramy as he was overseas and his phone was switched off. The concierge was very helpful. We planned a bbq for our last night but found the gas bottle was empty. A minor issue was finding there were only 5 knives, small plates and mugs when seating 6 for Christmas lunch, 6 of everything else and plenty of wine glasses. We were also a little surprised we had to buy salt, pepper and coffee given other basics were provided. Overall we enjoyed our stay but we think it is important that someone else be nominated as the contact when the owner is away.