I am saddened that I have to write a terrible review for my reservation as I am yet to receive a refund. I checked out the day that I checked into this listing. There is no one that is available to assist you when you run into problems. They operate out of an overseas call centre with no physical support. If there are no issues then “you will love staying here”. But more often than not there are issues that will arise and you need someone local to be on call to help. The heating in the apartment is broken. We planed to stay on a cold winters night with the temperature reaching 8 degrees celsius. There is no heating in the bedrooms and I was told to turn on the living room heat pump to heat the bedroom. Unfortunately the living room heat pump must have been faulty because it was unable to heat the bedroom. There was a single portable electric oil heater but with two bedrooms this was inadequate. The hot water kettle was also broken. The host refused to come out and replace the kettle and to bring another portable heater. I made the decision to check out of the apartment the night we checked in as the host was unable nor willing to resolve the problems. Fortunately I was able to check into a hotel and stayed there for my entire trip. I would caution anyone considering booking this apartment and would recommend you to find other accomodation. The listing also states that there is free street parking but this is a lie.