This apartment was not as pictured, it was not clean, it had a terrible odour and smell throughout the whole apartment including bedrooms. The shower heads in both bathrooms were crooked and this made it difficult to even have a shower. The bed lines was not clean, it also smelt horrible and the pillows and mattress in all rooms left a lot to be desired. The curtains in the main bedroom were broken and took a long time to move across. We felt the apartment was not safe or clean for our children and after the first night we had to find a new apartment.
When checking in we were told to go to a different building to collect the key and when we arrived (later than check in time) the key wasn’t even there. We had to chase this up with two small children and 4 large suitcases and had to pay more in taxi fees.
We were refused a refund by the people who manage this listing.
This would have to be the worst experience we have had on Airbnb.