Jen was pretty prompt with responses from Day 1. She answered my questions very accurately! She met me in front of the apartment, showed me everything and even walked me around the car park to show me how it worked. There were a few times I got locked out since we only had 2 keys for 3 people. But she came within minutes to the apartment and let me in! She was very welcoming and her apartment was clean, fully stocked and was even nice enough to supply an ironing board when I asked about it. The place is VERY convenient - a literal 70metres from the station; right across the road and above Choc Pot and Oliver Brown. I would definitely stay here again! Jen was a wonderful host!