Sophie was an excellent Host! We highly recommend staying at her place as she was so diligent in making sure the place was spotless upon our arrival. We've had ok experiences through airbnb, but Sophie's place was like staying at a nice cozy hotel (it was that clean!) She was also very responsive to our questions prior to arrival and went out of her way to provide a very detailed list of tips and notes for the house and neighborhood. We were able to get around using public transportation due to her detailed explanation and her recommendations of food was awesome! She also has everything you need and everything was in great condition. We were very lucky to have experienced this nice cozy home in Neutral Bay. Since were from out of the country, Sophie even offered to let us use an extra mobile phone that she had. out of 5 stars, I'd give her 10 stars!