Check in was incredibly difficult, I had to ask for directions for self check in 4 times and was only sent them 15 minutes before arriving through some dodge WhatsApp communication even though I had stated more than once what time I would be arriving. When I got there the lockbox was empty, no key to be found, no one would respond to me on the whats app, the Airbnb messenger and the caretakers number I was given rang straight to voicemail. I spent a panicked 45 minutes trying to get a hold of someone as I thought I’d been totally ripped off. Eventually the caretaker Murray called me back telling me he had been told I was arriving 2 hours later than I had stated and was really lovely and apologetic.. who ever Jay is is totally incompetent and lacks communication, I received no apology from Jay or explanation as to why he failed miserably and doing his job. There was no directions for check out either. The apartment itself was what was expected however there was a broken chair that was unsafe to sit on and also some rank wet cleaning cloth left in the bathroom. Also the air fresheners have got to go. I definitely wouldn’t stay here again.