Pros - Location was good, close to family in Stanmore and the city. Shopping centre and coffee shops nearby which was handy. House had plenty of room and the backyard also meant we were able to bring our dog which was great. Karen was friendly and easy to communicate with.
Cons - House had known sewerage system issues which were not advertised when booking and only mentioned to us shortly before the visit, by which time it was too late to book elsewhere. The sewerage system itself backed up completely on our last day, meaning not only were we unable to have showers or use any water but also were left cleaning human waste from the driveway prior to checking out. The listing also advertised an 'off street parking spot' which was in fact only a parking permit pass for one car for ON street parking. Being a busy road with 4 hour paid parking, this meant that we often ended up parked away from the house and having to carry all our Xmas stuff a distance which was not ideal.
Overall found the property had issues that should have been disclosed in the original ad. As AirBNB is a business venture some extra linen would assist in rolling bookings. When paying good money, having someone in location or a phone number available to assist should something like we had go wrong would be beneficial. I am sure these issues caused Karen as much pain as it did us.