Unfortunately, we were disappointed with our stay given the price of the Airbnb. While Nikki was kind, communicative, accommodated for an earlier arrival, and the location is very convenient to Clovelly beach, the Airbnb itself lacked basic amenities and was unclean.
(1) Cleanliness. The floors and counters were not clean, we only had an old dirty sponge, the cabinets were dirty as were the utensils, dishes, and tea towels, and there were very few trash cans. Unsurprisingly, there were multiple cockroaches and large spiders with only an empty insect spray, and the BBQ was dirty (and didn't work). Outside, the garbage bins were overflowing before we got there so we had no place to put our rubbish and had to dispose of it ourselves. Our experience may have had something to do with Xmas and NYE, but then that should've been reflected in the price or other arrangements been made. The guide in the house also specified we needed to vacuum the floors and clear crumbs, something that was confusing since this wasn't done for us and given the all-in cost of $750-1000/night including the cleaning fee, it seemed odd we'd have to do all that. There were even $25 charges for not putting various items away (which take 30 seconds to do but it's one less thing for a guest to worry about). There shouldn't be any charges for those things. The place should also be regularly fumigated as it's not enjoyable sleeping at night knowing there were multiple cockroaches and spiders.
(2) Amenities. The place lacked basic supplies beyond whatever what was leftover (usually a half roll of paper towels, empty insect spray etc). Two of the bedrooms had AC but the other two, to be fair as disclosed in the full description, only had fans which unfortunately didn't adequately cool the room but mostly circulated hot air. For a beach house, it seemed strange that no beach towels were available. Most people don't travel with those and we've never needed to.
All of these, except for the lack of cleanliness and basic amenities, would've been tolerable were the Airbnb half the cost but after coming from another Airbnb around the corner for lesser cost and a much better experience (abundant amenities, spotless, and everything in working order), it left a bad taste in our mouth.
Our review stands out vs. the other positive reviews so it may have been a one-off but I do hope the hosts take a more active approach in ensuring the place is well-stocked and clean.