Rolmar was very welcoming, he kept in touch with me until my date of check in, he was very flexible with my check in time (I flew in internationally). The flat was cosy and lovely, and I felt immediately at home. It had everything that I needed for my 4 week stay. The facilities were great, lovely comfortable bed, nice bath/shower, good washing/drying for clothes, kitchen didn't get much use because the location it was so easy to get takeaway food, but what I did use was great. The building itself was very secure, it was quiet. I sat on the balcony every evening and despite being just off the busy oxford street it was quiet enough for me. The pool and gym were fantastic additions, and I often had them to myself. In addition, Rolmars great direction about restaurants etc were hugely helpful. I would recommend this apartment to any visitors to Sydney. 10/10 from me.