All good with the exception of one HUGE NEGATIVE - Roaches. My husband and I stayed at Hugh's - Sunny with Views apartment for 2 weeks in March. The apartment is exactly as posted and Hugh was always helpful and quick to respond to all our inquires. Even though Hugh was away on holiday, he had arrangements in place for everything. We were greeted by his staff member and allowed an early check-in. It is a perfect location with access to restaurants, shops and stores. It is minutes from the train station which allows for perfect access to all of Sydney and beyond. It has all the amenities of home for a comfortable stay. Hugh even provided a mobile phone and all we had to do was purchase the SIM card.
The big negative is the infestation of cockroaches. On the first night, we noticed a few small roaches in the bathroom. The second night, we noticed a couple of very large roaches. My husband found roach spray under the cabinet and sprayed. After spraying, literally dozens (over 50) of huge roaches began scurrying everywhere. I emailed Hugh of the problem and included pictures as well. Hugh responded immediately (even though he was out of the country on holiday) and arranged for an exterminator to spray first thing in the morning. The spraying corrected the bulk of the problem. We did continue to see one or two roaches each day throughout our 2 week stay. We appreciated Hugh's quick response to the problem but we are so disappointed that Hugh did not respond to our future emails requesting we be credited for the 4 days the apartment was not fit for occupancy due to the infestation of roaches and the fact we had to wear shoes due to the chemical pesticide powder throughout the apartment. We didn't think our request for a credit of 4 days was unreasonable.
Hugh's apartment is actually very clean. This is a problem throughout the building itself and until the entire building is fumigated, roaches with continue to appear in the apartment. Once the problem is corrected, I would have no reservations about renting from Hugh again.