My stay was good but when I realised I’d left my glasses in the room, I rang the hotel as soon as I landed back in Victoria. I was informed me they would mail them to me at my cost. The following day they called and told me the management could no longer offer that service to me because they couldn’t spare someone for 20 minutes. Best they could offer was to hold them in lost property for a month or find someone that lives in Sydney to pick them up.