COMMUNICATION IS VERY BAD.
To check in you are told to go to Redfern Convenience Store which is out of the way especially if you are coming from the airport. The location is good. The place itself is nice but as for the cleanliness it could be better especially for the cleaning fee charged, there were dirty underwear and used vapes under main bedroom. Tiled area’s (kitchen/bathroom) need a professional cleaning. The two downstair bedroom air conditioners DO NOT work, spent days trying to get hold of the host only to be told they are broken and were awaiting parts but failed to mention in the listing so there is no heating or cooling or extra bedding. Then spent the remainder of our stay again trying to get a response to a resolution but nothing at all. They do not answer messages, calls are sent to a voicemail and they do no return calls.