My parents enjoyed their stay in this beautiful home so much. Each day I was given comments about how clean, and comfortable the space was for my parents. When my parents flight was delayed by a day, we were able to communicate with Otis and change the booking dates so quickly, with consideration of all the hoops my family has jumped through to have a safe and healthy trip to Australia. When we wanted to extend the booking by a day, we were able to do this so quickly! Mum says the bed was very comfortable. Dad loved the living space so much. All in all it was really lovely. Thanks so much for the beautiful stay