The apartment is in a great location and is nicely furnished, and the check-in process was fine (although the letterbox is full of mouldy mail). However, we were disappointed to find the place was not very clean when we arrived after a 24-hour journey – we did extra vacuuming and surface cleaning ourselves before we could settle in. The dishwasher was broken and full of stinky water. There was also a broken chair in one corner. The apartment, being on the bottom floor of an old building, has some mould issues so this is not a good place for people with sensitivities to that. We notified MadeComfy of the issues as soon as we arrived, and a staff member replied to say that it had been "escalated", but we never heard from them again until the automatic message about checking out. Not the greatest experience!