We booked back in 2020 pre-covid for our large family to come up from Central Victoria to see Hamilton. Unfortunately our original dates coincided with border closures and the Postcode lockdown in Sydney. (yes, we missed the show) Gail tried very hard to re-accommodate us at a future date under the exisiting rules (which have since changed to be more flexible with cancellations) We had a very comfortable stay, each with our own living space and bathroom! The location is brilliant - its a walk to everything, straight over the footbridge into the CBD and the very friendly immediate neighbourhood actually had everything we needed - a woolworths, a couple of nice cafes, restaurants, a super friendly sushi bar, bakeries, physio (Gran'ma Judy recommends highly), galleries and a paint & pinot which we'll try next time (its only open late in the week). The home itself is huge for the location, spread over about 5 floors. There's a basement laundry, up to a kitchen & living area at street level, then a small flight of stairs to a family room that spills onto a sunny back deck (surprisingly private in such a built up area) with a treetop outlook. From behind the kitchen, there's a long flight of narrow stairs up to the bedrooms, one has an ornate balcony. We are significantly fitter after a few days of these - as the toilets are also upstairs! A further set of well-lit stairs leads to a 'retreat' with sofa bed and TV and yet another bathroom. The perfect place for the teen in our party. Everything in the house worked. We particularly enjoyed discovering all the tricky modifications - extraction fans, inbuilt vacuum (!), door stoppers, remote control blinds and thoughtful extras such as haircare, key management and great array of tea & coffee making equipment. We'd definitely recommend for extended families as there is gathering space, private breakout space and a very functional kitchen.