The hosts are very helpful. They allowed me to check in early and check out late. They also sent a brand new heater and a blanket when the weather turned suddenly exceptionally cold. As for the unit, it is small but tastefully decorated. I disliked the bathroom the most. It is tiny and not ensuite. The quality of the tv is very low. Although streaming is possible, one needs to buy google home subscription. The unit is next to a busy road. The traffic noise disrupts sleep at night and early morning.