Candy is very nice and helpful and is very thorough with her explanations. We applied last minute and she replied within 10mins to allow us to stay at her apartment. Her apartment is also very clean and the view is beautiful. You also get your own car park spot, if you have a car. The apartment is close to public transport and close to the Westfield, even by walking. I would definitely come back and stay here if I were ever to visit Liverpool in the future. 100% recommend.