Sally was really helpful before our visit, giving us advice about our stay and confirming amenities on hand (especially important for us as we were travelling with our 10month old son!). Unfortunately Sally couldn't be there to receive us but she had organised for her parents to be the welcome party and ensure we had everything we needed. There was also a booklet with all the local restaurants, supermarkets and bars in and descriptions on how to get around the city.
The apartment itself has great views of the city and really well situated right on the perimeter of Hyde Park. This means it's only a 10min walk to Darling Harbour and about 15-20mins to circular quay down George street. The other big advantage of this location is that it's on the direct train line to the airport so no need for long taxi rides!! The apartment itself had everything we needed and. Easy access via lift. All in all, a great place to explore Sydney from!