Quite disappointed with the overall cleanliness (including lack of cleaning supplies and poor condition) and rear courtyard area. The outside space is very overgrown; needs weeding and a good tidy up. I found that I did not use the outside space despite being the reason I booked this property, because of the uninviting nature of the area. Communication was very good, but let down by the attention to detail (such as empty hand soap, body wash) etc.