Romy and Rupert were easy to deal with immediately. They were always fast to respond to queries and the notes they emailed re: the apartment and the area were extremely helpful. Also, the early check in they allowed was greatly appreciated. The apartment was just as described, spotless, secure and in a great location. We travelled with a six and four year old and it was perfect. Even in a busy area, it was quiet at night. Super close to trains/buses, we found it easy to get to everything (handy with kids in tow.) I can’t recommend this apartment enough.