The pictures are the same as what I saw when I opened the door (also the bed is ridiculously comfy). The rooms and public areas are cleaned diligently. And there is a combination lock on both the front door and the bedroom doors, so I felt very safe. I also didn't need earplugs at night as Ken has strict quiet time rules. Intend to stay in one of his properties again, if not this one. Top notch service and response time too.