I’m convinced that Truman intends to be a perfect host. Unfortunately he seems to be far away from the property and has to relay on the people that clean the property. Check- in was perfect but the property wasn’t completely made up or cleaned when we arrived in the morning. Though we paid from the day before 3pm). The AC in the living room didn’t work and one in the sleeping rooms not really as it should. Truman informed us before and thought that it shouldn’t be an issue. But it was, the property had 18C degrees, was cold in the morning and the evening. It’s wintertime in Sydney, saw people walking around with scarfs and gloves. Two of our family got a cold. A solution wasn’t presented beside that locals are wearing jackets at home in wintertime without heating ( in Sydney). We are not locals and we booked a place with ACs that can heat. Besides that the location is the winning point. So be aware if the AC is working.