Mercy was very warm and hospitable! She was super quick and easy to communicate with and was even kind enough to pop the heater on in my room before I arrived later that evening so it was nice for me. The house is older but charming and Rose Bay really isn't too far away from things if you know how to use public transport! She has a cute cat (just a note if you have allergies) and is fun and friendly to talk to ! Overall a super cosy and lovely stay :)