Julie went above and beyond to make sure our Sydney stay went smoothly and was enjoyable. Her communication was amazing and she instantly responded to messages. She was flexible with letting us store our luggage until check in time, which was almost an hour earlier than expected. Even after we had checked out, Julie rang and arranged to meet us in the city to drop off the phone charger my daughter had left in the apartment...just WOW. We will definitely stay with Julie and Danh next time we visit Sydney and highly recommend this apartment and host.