We originally booked two nights to stay. Unfortunately, the first night we stayed we killed several cockroaches inside the apartment. We killed a large one in the room between the two bedrooms, several small/baby ones in the kitchen, including in the utensil drawer, on the floor, and on the ceiling. Also, a medium sized cockroach got away inside the kitchen drawers. We all were very uncomfortable sleeping there that night. We had to find other accommodations for the next night. We communicated with the owner about the cockroach issue but he says it’s not his fault bugs come in from the outside. He also stated that he had pest control come a week ago. Unfortunately, that didn’t seem to do much for his apartment’s cleanliness, and then became our problem. We were not refunded any amount upon first reaching out to the owner and then also reaching out to Airbnb. My advice is take more pictures than I did. My initial thoughts when seeing a cockroach in the apartment was to kill it, in hindsight I should have taken pictures each time before killing them.