We received such great communication from Phillip, before booking with questions we had, throughout the booking process, before and during the stay. We were booking this accommodation on behalf of one our younger team members who had not stayed in Sydney previously and Phillip really went above and beyond making them feel welcome, speaking with them before they arrived and throughout their time there including giving the best tips on where to go throughout their stay. The accommodation was very clean and as described, excellent location, safe and secure and the hospitality and service was even better. Highly recommend this accommodation and host and will definitely be back in the future.