Good location and staff but room very poorly serviced.
We arrived New Year's Day about 3pm. They said room wasn't quite ready and apologised that they didn't have enough clean towels.
Once in the room-it looked like someone had been to make up the beds (which were clean) but the floor, bathroom, bedside tables etc all dirty. The staff were obviously overworked with two people on duty with a full hotel (lots and lots of rooms). Seems the owners need to spend more on paying staff to provide the services they advertise.