Here is everything that is wrong with the outsourcing of airbnb's to management companies. The chief problem is superficial cleaning. We found thick dust on top of the bed end, the picture frames and underneath furniture, and had to vacuum the lounge before we could sit on it without sneezing. A quick wipe of any portion of floor came up brown with dirt. The bench underneath toaster and coffee maker was putrid. Crockery came out of the cupboard with visible yuck on it. The ceiling above the shower is dotted with mold. The coffee maker is missing a part, the toilet roll holder falls apart when you use it, the toilet seat slides off to the side, the doona is far too hot without any alternative supplied and the ground sheet is not fitted. I've never encountered these problems in a privately managed airbnb. The next problem is the misrepresentation - everything is done to hide the involvement of a management co until you're en route. Finally, the difficulty of parking is hugely understated