Catherine was very friendly, and communications were very clear between us. Check-in was easy as, and everything was conveniently located, especially with King's Cross station 5 min away from the place (though unfortunately we never took advantage of this). Place itself is stylish and clean. Wasn't prepared for the flights of stairs to climb up, especially when coming back after a night out, but a small detail. Would recommend this place if you're after somewhere near /in the Sydney CBD area