Ode is a good host who is friendly, helpful and responsive. Unfortunately all the Airbnb rooms have ducted air con and are controlled by one main panel. This caused issues when it was really cold in summer all of the sudden and some tenants wanted heating while others wanted cooling and it took a while to resolve. It was resolved by turning off the whole system as tenants were arguing over what setting to choose. Room and ensuite matched the description, however it was a bit dusty and dirty with stains and some hair.