We didn't meet Morag however communication prior to our arrival was always quick and helpful. Positioning was great, our uber fares ranged from $10-20 to anywhere in the city. One night we walked to the opera house and it was about 30 mins but a lovely way to see more of the city. The unit was clean and tidy, very comfortable for 2 couples and had all the amenities you could want. We spent the majority of our time in the unit relaxing on the upstairs deck- INCREDIBLE sunsets and sunrises. Morag was very helpful in allowing us to stay an hour longer due to our delayed flight, it was very much appreciated. Thanks again Morag!