Unfortunately I made a booking at this place during the march 2022 NSW floods. I booked it as an emergency accommodation for my family of two young kids and 8 week old pup. Sadly I could not make it to the hotel due to the floods and various emergency trades that attended my home to make my property safe so that I didn’t have to leave my own home. Despite fully being aware of my circumstances neither Hyun nor Airbnb provided a full refund. I was given only 50% of $4350 (which I paid upfront)! I cannot believe that Hyun did not consider my emergency circumstances and despite Airbnb intervention he did not budge to give us a full refund.