It was an absolute disgraceful experience.
We paid 600aud deposit and our original stay got canceled two days before our stay (which was our wedding week) without advising with a phone call or sms, just through emails that I don’t even look that often. The reason was that we forgot to transfer the money to pay the balance on the account, but of someone would have call me I would immediately fix the issue! It was my wedding week, hell, I was busy!!!!!
We rushed into booking this “chic” apartment which was 400 aud more expensive but with no view and on the 3 floor without elevator.
We call the host who never rang back, he messaged 4 days after saying that the old stay was already booked.
The apartment was dirty, someone else hair everywhere in the bathroom, the balcony was unaccessible, the windows all dusty and the curtains touching the ground and so all black, inside the wardrobe i was also dirty , in the bathroom and main bedroom it was toilet smell, and…. The cherry on the cake, someone pink undies next to the couch. Yes, not under it, hidden in a corner, just right next to.
I immediately rang and messaged the “emergency” contact mentioned in the booking explaining the situation and asking for an extra cleaning who NEVER came back to me.
There were no cleaning products or sanitizer we went to buy everything and cleaned the whole disgusting apartment!
We have a little stroller for our 2yo (the yoyo babyzen, it’s so tiny) we parked on the bottom stairs where other two bikes were and every single time we were going back down the stairs our stroller was outside in the driveway! I started to leave the stroller under cover outside, away from people way, but still someone was pushing it all the way outside on the driveway!!!
The building it’s horrible, missing from years of maintenance.
The whole stay was definitely NOT CHIC and way overpriced even for a place like Manly.