Good points: Mitchell is very responsive, friendly and willing to help as much as he can - answering queries well into the night. Great location, very convenient (although, overlooks the hot and noisy HVAC system from the shopping centre). Apartment is clean and the view from the balcony is superb - as advertised.
Bad points: Apartment is vey, very hot in summer. Aircon broke down and, unfortunately, made it unbearable in summer when we stayed. Whilst the aircon breakdown is not down to the Owner (central aircon), Mitchell did admit that the apartment is still very hot in summer, even if the aircon is fully working - so this is a problem with the apartment I'm afraid. Maybe this wouldn't be an issue in the cooler months, but it made it very difficult for our young kids to even sleep at night. This should be taken into consideration in the description.