Charlie was wonderful to deal with. My emails were always answered promptly. He did all he could to accommodate 2 requests we had. The cleaner went out of her way to help us when we needed to drop things to the unit earlier. The unit was clean and spacious AND the bed was amazing as were the beautiful soft pillows and sheets. I want to know where to get them !! Anyone looking for central accommodation in Sydney, close to shops and restaurants you cant go past this unit.