Inconsiderate, not helpful and non responsive.
MadeComfy didn’t respond to any of my messages for almost 2 days. Due to their lack of communication I tried to cancel with a few days notice, but of course they didn’t accept that.
I managed to contact Airbnb to get a refund through them but at this point my booking was the next day so I decided to leave it.
1 hour before my booking I got a call from MadeComfy saying that the garage will not be available and of course - no street parking. This went for an hour until they finally decided to let it go and give me access to promised car spot.
Now we get to the accommodation itself and it’s much smaller than the photos. The rooms are not air conditioned and very sunny so you will be waking up sweaty. Shower overflows when on more than 2 minutes and the balcony door needs maintenance.
Some decent customer service would have improved this experience but even that was lacking. I will be avoiding MadeComfy like the plague. Shocking.