Ting was very great at fast communication and very helpful with any questions and early check in. During our stay there was a fair amount of construction taking place on the building and builders were in and out of the building which we was not communicated. I would recommend some more water glasses (only 1 in the cupboard), a top sheet for sofa bed and towels as each of ours got damp during 5 night stay with no heated rail to dry, but other than that it was a suitable stay for what we were after. Thank you Ting