I was met by Heather who was incredibly welcoming, made me feel instantly at home and made sure I knew where everything was inside the apartment. It was immaculately clean with a very comfy bed, fully stocked laundry, hanging space in the wardrobe, & lots of doors for an open flow-through feeling. The location is ideal with shops, cafes and restaurants close by. I didn't mind not having a kitchen - I had everything I needed. When it rained, Heather brought us a dog towel for Cliff, and looked after him while I was packing up the car to leave. THAT is true pet friendly hospitality! It is clear that Heather and Richard, Tom and Adelle go above and beyond to make this an exceptional airbnb experience - and it was. We will be back!