We agree with the majority of the other reviewers. Charlotte was very easy to communicate with and was informative. The apartment is in an excellent location and Potts Point is a lovely neighbourhood. The apartment is also very easy to find if you're making your own way there via public transport.
The apartment itself is quite comfortable and nicely fitted out, the bed in particular is very comfy. However, it is getting a bit rough around the edges, it's not new and sparkling as the photos suggest, especially the bathroom. We also recommend travellers bring all amenities as there wasn't any shampoo etc, only soap for the shower. Also recommend a shop as, although there was tea and instant coffee, there wasn't any milk. If you're in Sydney for a short stay and want somewhere central but not in the city, it's a decent place to stay