Probably the worst Airbnb we’ve stayed at in terms of value for money and host communication - it was a good lesson learnt as we’ve always booked Airbnbs that are managed directly through the owner rather than a service, which is what Made Comfy is. Be sure to read Google reviews on Made Comfy before booking as this is not a one off.
The internet didn’t work for the first 48 hours and I messaged several times with no response until 2 days later. Likewise the key card stopped working and I messaged them to let them know but didn’t hear back at all. They were good at replying in the lead up to our stay and then it seemed as though as soon as we got there they didn’t care about keeping us happy.
A few other niggles with the apartment (though these were manageable) - the bed is on wheels, on wooden floor so moves a lot - even just sitting up reading, the bed slid away from the wall. There was a neighbour next door who shouted abuse from his window in the early hours of the morning for about 20 mins straight (I think this might be a regular thing as someone else commented on it), the taps are scolding hot and the apartment wasn’t cleaned thoroughly before we got there, e.g hairs in the bathroom and scum build up in the shower.
The location was excellent and would highly recommend Glebe/Forest Lodge but unfortunately can’t recommend this apartment or this company.