A positive start - Varuna was very courteous in re-arranging plans with another Airbnb user who was staying in the house so that my partner and I could have the same room for both nights of our stay. When we arrived on our first night, Kannan showed us around the house and made us feel very welcome. He allowed us to order Uber Eats to the house and turned the heating on and provided us with an extra blanket when we asked, but unfortunately the positives stopped there. Upon entering our room, the first thing we noticed was the millimetres-thick dust on the venetian blinds that cover 1/3 of the room’s walls, which caused numerous asthma attacks during the night. The two pillows provided were very thin and uncomfortable. We ran out of toilet paper the first night we were there and couldn’t find any in the bathroom or linen cupboard, so we left it and figured that it would be replaced by morning. It wasn’t, but we were leaving the house early in the morning and not returning until late so we were sure that during the day it would be noticed that there was no toilet paper and replaced by the time we got home; however we got in around midnight and it still hadn’t been replaced so we had to message Varuna who ended up replacing it at 2am after we’d gone to sleep.
Unfortunately after our stay a few personal matters have been discussed between Varuna and I, and I feel that she was very inconsiderate of my situation and went about it in a very unprofessional way; even going so far as to make threats and accusations without even bothering to hear my side of the story.