Aimee was so lovely to deal with. a few things were disappointing. The bed linen was all mismatched and screwed up with holes and stain marks instead of the lovely looking bed in photo. The bed is also only a double which I didn't realise. No pillowcase protectors on pillows. There was also no hair-dryer which Aimee rectified immediately. She is also going to updates photos on website. It was still spotless and in an amazing location with a lovely balcony. Would still highly recommend.