The flat is exactly the same as the photo and description. Kate is willing to answer my questions and also request. She provided a detailed guideline during the stay of the flat. However, the flat inside a quite messy to me - books left on the floor once I stepped in the foyer, towels are found in the washing machines, the dirt in the bathtub......The flat has not cleaned properly. I like the flat because the setting ( toys, book, DVDs) are kids friendly, but I would appreciate if the flat is clean and tidy.