Overall our stay in this apartment was very comfortable. We had issues with a faulty washing machine, which was replaced during our month-long stay. Overall, communication was good, although I needed to call several times to follow up on previous conversations. Cleanliness was not the greatest, but was also not the worst. The apartment had everything you needed and location was fine, just a ten minute walk to local shops - small supermarket, pharmacy, laundry, take away shops and cafes. Bus stop was also right out front, car space was easy to use.