Pros: Great location, accurate photos and good space.
Cons: no hand soap in any of the bathrooms whatsoever, no soap, body wash, shampoo or conditioner anywhere either. No paper towels or chux rags to clean up the kitchen after ourselves. When we wrote to the property manager we had to follow up with them and they took 24 hrs to get back to us with a response which was that they couldn’t get onto the cleaners to find out where we could locate more in the house( we searched the house thoroughly) and if we wanted some we should order it and they would reimburse us. It was inconvenient and not what I would expect for an Airbnb of this level.
Side note: We used to Airbnb our house so we understand sometimes there are issues, however if there was an issue such as this we would have organized for supplies to be delivered within a matter of hours.