Thais was there to greet us. Lovely to meet the lady that we had been corresponding with. It was great to leave our luggage prior to our scheduled check in time. The staple pantry and fridge items and a fresh loaf of bread were also a wonderful start. Thais had a handbook of the local area, shops, cafes and transport which was a great reference. A text to let us know that all was ready for our check-in was also helpful.