Communication started great. The check-out KeyNinja was terrible. Parking was to be comped, failed to explain how to access the second garage door within the first and didn’t respond to my enquiries. I parked publicly paying $200 AUD vs $50 AUD. I pulled hair out from the shower drain so it wouldn't create a pool of water. I killed multiple cockroaches. There was an iron with no ironing board nor hangers for the closets. There were pieces of various appliance parts all around such as irons, tvs, and toasters as well as hardware for drawers and stands. Never received a message from KeyNinja nor did we receive a response from the property manager prior to check out. Communication started off great then completely stopped during our stay. Beautiful apartment in a premier location, owners should feel comfortable charging premier prices. Property is being mis-managed. The price isn’t worth it. We frequent this location and this was by far the worst. I wouldn’t recommend this to anyone.