We excellent communication right from the beginning. We arrived late on our first night but Neveen happily made alternative arrangements for our key collection. Both Neveen and Tristan were exceptional hosts, who went out of their way to make us feel welcome, right down to the last detail. They were also more than happy to point out the best local coffee and restaurants. It was an absolute pleasure staying with them and Felix was an added little treat to our stay. We highly recommend this gorgeous apartment for anyone staying in Darlinghurst.