The location of this apartment is excellent, and the views spectacular. It truly could be a great apartment….
EXCEPT it is let so very badly down by shockingly terrible maintenance. Some examples:
- when we stayed, it was so dirty we had to vacuum at least twice and mop the floor twice before we even felt safe to take off our shoes. There were large balls of dust rolling around and a thick coating of dust over everything.
- the entire apartment, pillows, cushions etc had a deep smell of dust, and we got terrible coughs staying there.
- the living room rug was so dusty and the vacuum wouldn’t clean it so we put it in the laundry room, and found out that there was a 2 inch wasp under it.
- cupboards and drawers were extremely dirty, one looked like it had a shaver emptied into it. Plates, cups and cutlery had dried food stuck to them and had to be washed before use.
- the mattresses and sofa have lost all support, so we were very grateful to leave so we could then get a good night’s sleep. I cannot understate how bad they are.
- there are serious electrical issues (plugs hanging off walls, missing and broken switches, not working lights).
- the washing machine was full of dirty laundry and the bins were full.
- the shower flooded the bathroom.
We told the agent these issues on check in, but nothing was done. It was so bad, that when we found cockroaches running around, we didn’t even bother telling the agent.
It really is a shame as we will need to stay close by several times a year in the coming few years, and this flat would have been ideal. The thought of getting no sleep in such a dirty place means this would never be an option. If the agent or owner were to rectify these issues it would be a great place to stay, but there will be no way of knowing until too late.
We really hate writing poor reviews, but we don’t want others to experience this.