Great place in an awesome location. There is so much to do within a few blocks of this place and if you need to go further then the Trains, buses and taxis are all just outside the front door. We absolutely loved our stay. Loved spaciousness of every room and bathroom and how comfy the beds and pillows were. It was also surprisingly quiet thanks to the double glazed windows. The keys weren't left as per the original instruction upon check in, but First Hand were very responsive and helped us into the building as soon as we contacted them with this issue. They were very supportive and gave great customer service throughout the booking. We look forward to coming back.