Adriana was easy to communicate with and check in was super easy. She meet us at the allocated time and showed us around the complex and the apartment. The apartment was beautiful and nicely styled. We didn't experience any noisy neighbours. We were provided with hotel style body wash, shampoo, conditioners & even shower caps. Also, ducted aircon and Netflix were available. Note the building isn't disabled friendly with only access to the apartment is stairs and the main bedroom fan switch is behind the bedside lamp, opposed to the light switch (took me awhile in the middle of the night to find it when I woke up hot). My only minor negative experience was that the main bedroom has a sliding door to the shared bathroom, and I could here the other guests while they were using it.