James was just great. He went out of his way to provide us with maps and places we could visit nearby. Even suggested the best sites to visit in Sydney. They even had fruits for us as well as coffee. Towels were also available. James also messaged us a couple of times to check up if we were okay. The place was also perfect. Location was 3-5 minutes away from the train station and a bunch of restos, cafes and pubs in the area. The place was cozy and clean as well as complete. Bed was confortable, it was hard getting up in the morning. Washer and dryer was also a big help! All in all a great experience for us! Will definitely book here again.