Unfortunately due to the lingering stale smoke smell in the room I was allocated, my 7 night stay was reduced down to 1 night. Had I not arrived so late at night, I would have found another hotel to stay at straight away. I woke at 3am feeling unwell from the smell and had to open the door to allow the fresh air to enter the room.
Smaller details but still adding to the disappointing experience included the lamp beside the bed being broken (a huge crack and piece missing from the base) and the tv was not working properly.
The best part of the stay was the incredibly caring reception staff who always replied to my queries with professional care, concern and support.