There was an issue at the start with checking in. We were grateful that Matt allowed us for an early check in (about noon) to leave our bags. When we went in, the room is actually not ready, beds not made, dishes not cleaned, dirty linens, trash is full. So we thought we should just go out and come back after 4pm which is a check in time and expected everything to be ready. when we come bck after that, nothing was cleaned, and i texted Matt. Apparently he was stuck in a terrible traffic, and came only after 7pm to clean the house. that was our only disappointment in the whole stay. there was a lift issue on one of those days, but it wasn't Matt's fault, in fact, he took some action when i escalated it to him. I can definitely see that he tried to make up to us from the dissappointment during check in and he is also very accomodative. The location is definitely great and central to everywhere, close to the train station that goes directly to the airport. I would say, it wouldn't be like a big no-no to give this place a go, but just hope that Matt will have the place ready before check in to avoid other holiday-goers' dissapointed. Thank you.