I had booked a single room not realizing it was a single bed, as it looked like a double bed in the picture and the room looked bigger in the picture. The room was close to a main road and the traffic was loud, so I paid extra for a double bed room with a nice view.
The view was lovely and the room had a lot of natural light. But the motel in general felt run down. The kitchen is a small room in the basement and the BBQ area is in the front yard on the busy main road, so there wasn't a relaxing common area to meet people, and as a solo traveller, the atmosphere felt empty and isolated.
The main shops and supermarket are about an 18 minute bus ride inland, which was too far for my short stay, so I went to the small convenience store and Thai restaurant a few minutes down the road. The room was dusty and there was a stain on the bed cover (although the linen did feel very clean and crisp otherwise). The motel is close to the Ferry, which was great, but the Neutral Bay ferries run less often than, say, Kiribilli.
I made the most of it because I couldn't get a refund, but I wouldn't stay at Neutral Bay Lodge again, I would stay at the Glenferrie Lodge in Kiribilli where I stayed the night before. It was much more convenient to get to the city, there were shops walking distance, the decor was newer, it felt cleaner, the common areas were relaxing, there was a positive, safe atmosphere, the staff were friendly and gave me a free upgrade, and it was cheaper than Neutral Bay Lodge.