Nic was great to deal with throughout the whole process. She was quick to respond and was very accommodating to all our changes prior. Moreover, we met Patrick, he was the person responsible to check us in and help with with the Tinny. Patrick was so friendly, helpful, bubbly and knowledgeable, which overall made the experience so beautiful. I don't know what Berowra Waters would be like without Patrick. Thank you - Artie.