Although the entrance to the building/communal area of the block wasn't the most welcoming, the apartment was great! Very modernly decorated apart from the older kitchen. Everything you need, super comfy bed, and loads of helpful info and recommendations re dining/touristic spots and getting around the city in general. As previously mentioned, it was a noisy area pretty much at all hours of the day/night but with windows closed this was minimised and worked out fine for us. Unfortunately we didn't get to meet Charlotte or Chris but the self check-in was easy and communication over email was simple and stress free. Thank you for having us!