We had an okay stay here. The host lives in a different city so if something goes wrong, as it did for us, then it can take a while to get it sorted out. We needed a replacement access swipe card as it was faulty and we were charged an additional fee. It also took the host some convincing to replace it that evening - it took us 4 hrs of messaging on the app for this to be arranged. It was important that we could come and go from the unit as we were there for a business trip, which the host was aware of. The host is now trying to make us pay $300 to replace the swipecard. The balcony needs attention as it is dirty and damaged. We also found it odd that the host required evidence of COVID 19 vaccination when we had rented the entire apartment. I will never stay here again.