Unfortunately, this is my first bad review on air bnb and not something I enjoy doing but at the end this stay, I was left fighting for a refund and told to keep quiet, so I think a review is necessary. The host actually asked me not to leave review, especially about the cleanliness of the apartment, which I find really dishonest.
The room was not clean. The floors throughout the apartment were not vacuumed. The bathroom had not been cleaned and there were men’s beard trimmings and hair on, in and around the sink. The apartment had bed linen just thrown in the cupboards and everything stunk. It was honestly really unhygienic.
The worst of all was the bed. Bed linen had not been changed since last guest and pillows and blankets were stained and smelt of old sweat. There was even clumps of hair inside my pillow. We had to call the host to get someone to return to clean the room, which was not much better.
There was also scaffolding outside, which meant we were unable to use the balcony. The host did not mention this until 1 hour before I arrived and then once issues arose, said we knew about it. Finding out when I get off the plane is not prior notice in my eyes. This normally doesn’t bother me as I know things happen, however as 2 women staying alone in the apartment and having 4 men set up station outside on the balcony, with sheer curtains and no where to change, we didn’t feel comfortable moving around the apartment and were unable to shower that morning. They were also doing work early on a Saturday, obviously not the hosts fault, but not great to wake up to.
The whole experience ended badly & I would not stay again due to the state of the apartment. The host himself was communicative and did offer a refund for 2 of the night we stayed due to the state of the apartment, but is being let down by his cleaning team. The back and fourth conversations all weekend and after my stay, trying to fix issues that were not mine just wasn’t what I signed up for on my weekend away. If you want a clean place to sleep and stay, this is not it unfortunately.