When we arrived at the building, we had trouble getting the lift to work. That night it stopped completely for the rest of our 4 night stay ... fortunately the apartment is on the 2nd floor! Sally’s communication was always very prompt, clear and helpful. The location is perfect and was the biggest draw card for us ... easy walk from Circular Quay.. The projector to watch movies is a great addition. We appreciated the thoughtful surprise left for us in the fridge. Thank you Sally!