We enjoyed the remarkably good pieces of period piece furniture you have which brought back pleasant memories of family life in England many years ago. You also have a remarkably good DVD collection and only regret was not having enough time to play more than one! Your house is well located for the trains and the service into town was exceptional. About 30 mins from leaving the house to circular key. Almost cancels out the need for a car! However and regrettably we didn't enjoy this stay very much. I'm sorry Alda but these are important issues for us and really feel something should be done very soon to rectify them: When looking for towels on the first day we opened a basket in the bedroom and saw what appeared to be dirty sheets and towels from the previous tenant who had moved out on the same day as we arrived; There was no wi fi despite being told in the ad it would be provided pay as you go. I noted this as Carol and I have important reasons to stay connected. All we were told was lots of hot spots nearby. By trial and error we found the Petersham RSL CLUB which had good wifi but you have to drive 10 mins and buy food and drinkWe would have been happy with pay as you go if the wifi provision expense was an issue. The Bath filler tap missing rusty pipe sticking out. Couldn't use bath at all water ran down back of bath flooding floor; Again told in ad we would have a bath Carol loves to take baths couldn't get a bath. Shower however worked well though much water goes down back of bath flooding floor. Wrap around shower curtain would have prevented this; Black mould thick on floor board in bathroom had to remove it . Same black mould around counter top window and shower tap in bathroom. Shower worked thank goodness but didn’t use often owing to black mould. Bathroom ceiling paint was peeling and in dire need of a coat of paint. I accepted about cockroaches being a problem and spray was left, thankyou, which worked well killing them on contact. However, while going after a cockroach that ran under wardrobe in bedroom saw very thick dust behind wardrobe and lots of it; Dust and cobwebs were evident in living room and kitchen above head height and all along the dados ie picture rails; Woodworm: Alta told us about wood worm but insect droppings from same all over drinking glasses in kitchen cabinet prevented us using wine glasses. The atmosphere heat was high in the house in evnings and NO FANS were provided making sleep impossible on some nights. Could only open one window only one bug screen was provided. Im sorry to have to inform you of this Alda as you are a very nice lady. We were very sorry for your family predicament at the time which is why we didn’t...