I decided to book this unit while working in Sydney for a short time. Check in was on time and staff were professional and courteous. The unit was basic as advertised but the bed was very comfortable which I appreciated. There was a problem with the sliding door leading to the balcony which made it unusable. After contacting Ian there was an immediate assessment done and I was told that the repairs would take some time. As a result I was relocated to a lovely apartment close by and thoroughly enjoyed the remainder of my stay. Again staff were very obliging and courteous and went out of their way to ensure the transfer went well and I was comfortable in the new apartment.