Ms.Larlene was kind and supportive.The only trouble was to find the designated parking space.The parking lot was somewhat like a maze with seemingly random parking space numbers.Other than that,the place was well designed and clean,bedding was cozy,convenient with woolworth,an asian market and some restaurants and cafes right downstairs and short drive from the Sydney int'l airport. Be sure to ask for video on how to find the parking space beforehand.I'd stay there again if I go to Sydney with my family again.