Olga agreed to check in at 4pm then changed it to 6pm because she said she had to work until 5. She must have known that when she agreed check-in time. I had driven from country Victoria all day and did not appreciate having to hang around for extra 2 hours. When she finally arrived she did not show me around - just pointed to my car space and took me to the unit. There was no unit number on key ring (it is a huge complex), so it would have been easy to get lost unless you took notice of unit number when you arrived.
Place had random items (like a woolies shopping trolley and another trolley on the balcony) also some building material, a standing lamp in an empty room and part of some gym equipment in another room. (It looked like it was a bit of a storage yard.)
I could not leave the unit on day of departure when I was ready to leave, because there was nowhere to leave the keys. I had to hand them back to the host , and she did not live near. Host had asked via email the night before when I was to leave. I thought 7am so told her. I was ready to leave at 6am and called many times to get her to come earlier. It just rang out. Finally at 6.20, when she did answer I told her I wanted to leave earlier. She told me I could not. I had to wait until 7. I said again I wanted to leave. She was rude and arrogant but finally she said she would come in 10 minutes. After waiting for 20 minutes I rang and said I would leave the keys in the bushes next to the garage. I left and she arrived shortly after. I know this because she rang shortly after to ask about extra night's money that she wanted to be paid in cash to her. This money has now been sent via airbnb.
Host expected communication through email but did not offer internet facilities at accommodation. Luckily I had someone who could let me know when she had contacted.