We came to Sydney for a work conference and stayed for two nights.
The room was matchbox in size, very deceiving from the photos (we had the twin room). On arrival, our room was dirty and didn't feel clean. It smelled, there were obvious large yellow stains on the bed linen, the carpet looked unvaccuumed (where I didn't want to take off my shoes), the bathroom was also dirty and there was hair on the toilet seat.
I went to the front desk to speak with someone and the lady who served me was lovely, she apologies, let me know the manager isn't in on the weekends and that she would change my room for me. We were then relocated to another room which was actually clean and felt lighter which was good.
I am now dealing with being overcharged for an extra night that we did not stay, where I would expect to be refunded for all the trouble.
All in all, the place is not worth the price point at all.
The service from the lady definitely made the experience easier, so thank you to her.