Tim was lovely - he was proactive and always replied very quickly. He met us as we arrived straight form the airport and showed us around the apartment - our check in and check out were flawless!
The apartment is gorgeous as well. It feels like home right away! Decorated with very good taste, lovely view, quiet neighbours. The area is full of bars, restaurants, close to the city and transportation... Perfect.
Would definitely recommend for a true Sydney/local experience!