Good communication from the get go, booking accepted promptly and very very clear instructions with pictures included to make check in a breeze. There are a fair few stairs up, so not suitable for anyone who can't do too many but wouldn't be an issue for 99% of people.
The place was very clean, could not fault anything in that department. The place is more striking in person than the photos. The brick wall, lights within the headboard, desk, bookshelf (among other features) make the decor very lively yet homely and a really nice space to be in.
It's compact but really has everything you need (and then some), including massive tv, air con plus ceiling fan, washing machine and dryer, stationary drawer, some lollies, coffee pods and milk.
I genuinely feel they thought of everything they could and some friends who came to meet me remarked on how nice the place was.
Location is excellent, close to Oxford St, Hyde Park and Museum train station.
I would highly recommend for single or couple.