Stephen was really great with communication the entire stay. The location is great for communting to and from the City. Overall the apartment was really nice and the only thing I'd mention as an issue was the hot water. Stephen did mention there may be issues when we checked in but the hot water would turn off after 2 or 3 minutes everyday (even after restarting the boiler). This was quite inconvinient but otherwise everything about the stay was really good. Would rate the overall stay 8/10.