Given that we paid a cleaning fee we expected the place to actually have been cleaned upon arrival. There were major problems with the unit - bugs squished on the walls, spiders in the ceilings - we even found dead moths amongst our sheets. Said the sheets were also stained and moth-eaten. The couch that pulled out into a sofa bed was covered in crumbs and hair - completely unhygienic. The place was listed as a non-smoking house but the balcony was littered with butts and ash? There was an unwashed spoon in the sink and old food in the fridge. The bathroom also smelt strongly of urine. We raised these concerns with Anthea but she unfortunately denied the condition of the place and said apparently there was nothing she could have done about the things we found because the place was “very old”. I understand that the unit is old but there is a difference between old and unhygienic. I am disappointed that Anthea refused to waive the cleaning fee. I would not recommend this place - there are cheaper and cleaner stays in Sydney.