Lucy could not have been any more accommodating. Our arrival from Florida was very early in the morning, and she graciously allowed access to the apartment prior to the check-in time. After being in transit for 30 hours, I can't tell you how much my family appreciated the ability to start off our day with a shower, change of clothes, etc. The accommodation left us with a great first impression, as did Lucy's friend, Jen, who was extremely friendly and is on-site and offered to answer any questions we had regarding the apartment or the surrounding area.
The accommodations themselves were perfect for our family of four, that includes two young children, and had all of the amenities we needed (e.g., Foxtel, wireless internet with good speed, dishwasher, washer/dryer, etc.).
As for location, the general description of "Absolute Beachfront Apartment" may be understated. My family is from Florida, and I don't know that I have ever stayed this close to the breaking waves. Watching the sunrise over the water framed by the North Mona Vale head was unbeatable. Furthermore, there is no shortage of activities within walking distance (e.g., a rook pool is 100 yards away and multiple headlands for nice hikes) and the north beaches area is outstanding.
In sum, when we return to Mona Vale, the first place we will go for lodging is to Lucy in the hope we can secure the apartment for our next stay.