By far the worst Airbnb host that I’ve come across since my time on Airbnb. The room itself was mediocre, good for a 1-2 night stay if you’re on a budget. Common areas are filthy and in need of a major repair. The whole place is in need of a major clean up- visible stains on the kitchen top, floorboards, pantry, couch, living room table. Even the cutleries and crockeries provided in our room were disgusting with visible stains on them. The only thing good about the stay was its close location to Berala train station. But hey, you get what you pay for so can’t complain too much there.
During my stay, the bed frame broke due to age. The next morning, I had inform Ken of the incident and to my surprise there was no response at all until I sent him a follow up message the next night. Following the message, Ken had arranged for a repairman to come on site next arvo who ended up doing a no show as he was sick. Rather than arranging for another repairman to come, Ken suggested compensation instead which meant that we were also to continue sleeping in this appalling state for another night We’ve booked Ken’s place for 5 nights for 2 people and the bed frame broke on the 2nd night of our stay. So we had to squeeze into one side of the bed as only half the side of the bed was still up on the frame for 3 nights of our stay and Ken only offered compensation for 1 night citing that ‘this is the best I can offer’ when he couldn’t care less about the whole situation from the get go.
Mate, I get that you’re running multiple budget stay accommodations around Sydney, but please get off Airbnb if you’re just here for the money. There’s no sense of accountability and hospitality at all and it is host like you that’s giving the platform a bad rep.