Henry and all of his associated colleagues (4 in total) were in the group chat on AirBnB. I felt incredibly intimidated with the continued messaging including at 1am in the morning trying to get myself and my guests to check out earlier than I’d paid for.
I also checked out on time however as I was driving a car, I wasn’t able to message a photo at 10:00 on the dot. This meant that Henry continuously called me from 10:02am until I could pull over on the side of the road to answer the call. One of Henry’s colleagues who was hassling me at 1:30 in the morning also started continuously calling. It was intimidating and ruined my stay.
There was clearly no trust in myself as a guest.