Katie is friendly and bubbly. No-one home when we arrived but a key was left for us. The home was a let-down especially for the price paid. Bath towels not provided so we had to wait for the family to return home to ask for bath towels to use to freshen ourselves before we were due to attend a family Birthday celebration. All the bedding was crumpled that included the pillow-cases as well as the 1 (bottom) sheet and doona cover. It was a very hot weekend, it would have been preferable if there were a top sheet not just the bottom sheet and heavy warm doona. Bedding did not look anything like the picture posted on the airbnb web. Carpeted floor in bedroom dirty and ensuite shower doors had a thick layer of scum. Drinking glasses had a sticky residue and appeared to have been used but not cleaned. We did not drink from them. When we entered the home we were immediately confronted by the dirty carpeted stair case that led to the bedroom. The location of this property is extremely convenient if you wish to travel to the city or elsewhere within the Sydney metropolitan area by train which we did a couple of times. However if you are a light-sleeper like my husband it would have been preferable to know the train-line actually backs the property so unfortunately for my husband he did not sleep very well due to the noise of the trains and some of the street car and party "hooning" that occurred in the early hours of Sunday 14 December. The bed was definitely comfy and was KING so that was a plus. We advised Katie we would be returning home late at night, when we returned at 12.30am (sun morning) the house was in darkness except for a dim light emanating from a room at the rear of the house. The staircase and top level of the home leading to our room was in complete darkness and my husband and I tripped on the shoes that were left by others at the top of the stair-case. I advised Katie Friday evening that we would be attending family Birthday party and would be away from the home for most of our stay and arriving late in the evenings. The rule about no shoes in the house is strange as the floors are dirty. Hosts need to address cleanliness issues and also ensure that the room guests are paying for is welcoming and not as we found it.