Tam was very good at communicating with us throughout. if we had questions, she always responded within a short time via the airBnB hub. Tam is the property manager I believe, not the owner - if that makes a difference.
Apartment is very clean with a well functioning and stocked kitchen ( I very much appreciated the new sponge and dishrag in the kitchen!) as well as a very clean bathroom with a tub upstairs. A small shelf unit would be helpful in the upstairs bathroom as there is no where to put one's toiletries, but definitely clean and spacious! White clean and soft towels and bath mat were laid out for us and a small tube of various toiletries was available which lasted the first couple of days. The laundry machine and dryer were a huge plus and they too were in clean and good working condition in a closet in the half bathroom downstairs. The apartment is nicely decorated with typical Ikea furniture that is well laid out and functions well, and there is plenty of storage space in the bedroom upstairs. The air Conditioning in the apartment works well and cools the downstairs quickly and efficiently, however since it is a loft and hot air rises, the upstairs bedroom was more difficult to keep at a comfortable temperature , without freezing the downstairs. I wonder how the AC would handle summer heat!

Unfortunately the upstairs bedroom is a bit dark and additionally, the ceiling lights were not functioning. We tried to replace the bulbs but I think the whole fixture needs to be replaced once the bulb is dead. I didn't ask Tam to have them fixed while we were on holiday since we didn't want to be bothered, but I am sure that Tam would have tried her best to take care of it as soon as possible. In addition, the recessed light at the entry is also out.
Regarding location - this is very centrally located apartment on the veryn orth edge of Surrey Hills, not far from Hyde Park and CBD. If you want to stay in the quieter Surrey Hills with the trendy coffee shops and boutiques, you would be better off finding something near Crown and Cleveland Streets, which is the more central Surrey Hills location. If however, you really want to be near CBD, but maybe not in a big hotel, this is a great location. It is just a matter of learning the area if you haven't been yet to Sydney
My overall assessment is that this was a very reasonably priced, clean safe apartment in Sydney that worked really well for us and I recommend it.