This is one of several "Kasa-managed" units on the property, and so a simple issue with dirty towels meant I received messages from six (or more) people about resolving the issue (along with some confusion about the washing machine).
Additionally, visiting family while smelling like pot from the unit below (also Kasa-managed) was not great, nor was the super-duper hard mattress on which I slept poorly. Harder beds are more durable, but for me, still uncomfortable.