First, let me start by saying Brenda seemed polite and responsive to our inquiries. But this place was below basic cleanliness standards and overall standards Airbnb should allow. There were spider webs and balls of pet hair scattered throughout the house, (we couldn’t even sit on the couch) some of the blinds were dilapidated and when we arrived the place smelt like urine. It was truly disappointing and concerning especially since COVID-19 prompted most people to be on guard about cleanliness.