warning! this is a third party user on Airbnb!
no parking available! no understanding and no useful communication. all of their responses sounded like pre-written messages. and when I finally actually got a human response it was so late in the night I had a book a new hotel.
I am still waiting on my refund since I was not able to use the airbnb. however, this company keeps on blaming airbnb. and Airbnb keeps telling me Sonder needs to accept my refund request.
also instead of just giving me a refund, they kept insisting on giving me credits to their sonder website. which just seems super sketchy.
also if you look on their website it says listening devices are used and cameras are put in public areas. super creepy!