To say this is the best Airbnb experience is an understatement. From the beginning he was prompt and helpful in all communications. He made great local recommendations and response time was always lightening fast. The check-in process was smooth and they were able to accommodate an early check-in based on my travel plans. The apartment was perfect, truly above and beyond including a fully stocked coffee bar area (which had all types of coffee options), bathroom/toiletries extras in case you forget things or need something during their stay, and lots of extra shower supplies. I was here for two weeks on business and it made staying away from home as comfortable and as "home" like as I could've imagined. The bedding and pillows were amazing :) As an added bonus, he provided the garage door opener the day before an expected storm and slipped me coffee shop gift card before leaving. I could go on and on! I HIGHLY recommend his place, AND I plan to return here when work brings me back.