The house is very roomy and is in a great location. It had snowed a ton in the area and when we arrived everything outside was already shoveled and salted for us. Unfortunately, when we entered the house we noticed it was not fully cleaned yet. We were a little surprised, but we were able to get a hold of Trish right away. After some digging it turns out the cleaner had a medical emergency and had to leave midway through cleaning. The situation left Trish and my group in a difficult situation. Trish offered us a few other options such as the use of some of her other properties or working with Air BnB to find another house. Trish was super flexible and gave us a full refund for our first day and even allowed us to use the house. Trish was able to get someone in right away the next morning to clean the house for our group. Great host. Would use again.