I've never stayed at an Airbnb that is managed by a group and not owned by an individual, and the difference was obvious. There were several things that would have been noticed by someone if they had spent any time there. The handle to the cold water in the bathroom sink came off any time you turned it, there were old molding sunflowers on the table in the living room, the hot water in the bathroom is way too hot (burn your skin if you touch the faucet hot), they ask that you clean your dishes before you leave but there isn't a sponge/anything to clean them with, both the conditioner and shampoo bottles are broken, the furniture is cheap and some of it is very stained. There's a neighbor who is a talented opera singer but I would have rather not heard her singing for an hour on Friday morning. Several small things that alone aren't a big deal but when taken together made for a subpar experience. It's also located in a weirdly residential part of downtown, which to me ruins the reason to be there, especially since it's not the safest area. All that being said the apartment was very clean with all the essentials and the bed was comfy with nice clean sheets. Not the worst place to stay, but definitely could be improved.