Lisa was very responsive and available. Air conditioning a little undersized for the space, but we happened upon what might be considered a Minneapolis heat wave. Hotter in MSP than in Atlanta where we're from. Great location as long as you're willing to walk a mile or so, and Uber/Lyft are plentiful. It is up a full flight of stairs to the main area, and another set to the second & third bedrooms, which wasn't a problem for us. Beautiful area and house.