24 hours prior to arrival, we received a note on AirBnB that “due to a discrepancy the unit is no longer available.” They then offered us a unit nearly 1.5 miles away in Minneapolis and offered a phone number to call with questions. We then called the number and spent 2 hours on the phone with Sonder. Originally on the phone they offered another unit in the original building. After a few back and forths, they said that unit wasn’t actually available either and the best they could do was a refund or move us 1.5 miles away. We originally selected the first unit due to the location — we really wanted to be in that neighborhood. However, the unit we selected was the only unit open in that neighborhood. Finally, already being on the way to the city from 8+ hours away, we accepted the other unit not in the desired neighborhood. While it all worked out OK in the end, we were not pleased that we were never given a true explanation for the last minute cancellation and that we could not be in our desired neighborhood.