I sent my booking request about 10 days in advance. It took a couple days to receive the confirmation. No big deal as our stay (six of us) was clearly confirmed.
Normally, when I or my friends have booked an AirBnB we get a "hello" of some sort from the host within a day or two. I get nothing. Which, I thought was a little odd but I looked at the booking and it simply says that in order to check in, I have to contact the host. So, I don't worry myself and kind of figure if there's an issue they'll get a hold of me. Big mistake!
We arrive around 3:30 (check-in is at 3) and I mesage the host. No response. The neighbor pops his head out and asks if were staying there and says to give the host a call. So, I call the number provided on the listing. No one picks up. I leave a message asking for the lock code. We sit there for a bit (maybe 30 minutes?) looking around to see if we missed a note or other instructions. Can't find anything. So, we decide to leave and catch up with the rest of the party. I send a text saying we were leaving the property and heading to the venue. So, if I dont pick up, please text me the passcode.
Fast forward to around 10:30 when our concert lets out and I have cell service again. I have no texts, voicemails or messages. So, I call again. No response. We drive back to the house. Call multiple times again and leave more messages. No response.
So, its around 11 pm. We have no way to way to get in. So, we bite the bullet and drive four plus hours back home. Luckily, for our sake, we weren't impaired and managed to get home without issue a little after 3 am.
Needless to say, we were not thrilled.