This was probably the worst place I booked at from air bnb JUST because of her attitude and the way she went about things so I end up booking at Jennifer place ONLY because air bnb had mad a mistake with my reservation before this one so they helped out with this one Jennifer knew I had 3 adults and a child and she knew from booking me with air bnb but she supposedly said no kids but she should have said that before accepting my money not once but TWICE but she “ supposedly had s cancellation because of my nephew but her listing says NO PETS AND the guess next to us had a dog a big dog but we didn’t complain also our first time booking check out is at 12 her day was knocking on the side door at 11:15 for us to check out and she was was already booking another 2 nights with her also when my fiancé went to rush to the door to stop the loud knocking her dad was being very inappropriate and her dad seen my nephew and everything and she continue to book another stay for two nights the bathroom door was broken and I took out my tool box and everything and fixed it also the person that was booked at the same time as us that was in apt number one not only was the smoking on the balcony and not no cigarette illegal substance ALSO he had Covid and inform that the host KNEW but she didn’t inform ANY OF US THE HEAT in the room didn’t even work our whole first stay very complicated to manage THERE was not no body wash no shampoo no conditioner as listed in the accommodation also the floors creek everywhere through out the house she went on my profile and made a horrible review I feel like she only did it because my fiancé had let her know how she approached us durning check out was rude it was 12:11 and we was walking out the door yes I know check out at 12 but we don’t leave nothing dirty I was taught to clean up after myself so that’s what ran me a little late because We was cleaning behind ourselves like always she was upset we was checking out 11 mins late she came in like she wasn’t seeing we was walking out and exact words was “ YOU GUYS NEED TO GO I HAVE A EARLY CHECK “ we reply we was just cleaning we always clean and as I’m saying I apologize she yells “ just go like what there was no she put on my review that a party left because of my nephew yelling at 4 but my nephew is on a bed time he not even up at 4 in the morning and also both guess that was there durning my stay spoke and also gave us a Christmas gift and GENGER BREAD HOUSE I feel as if she was upset cause me telling her she didn’t have to be rude she added things to my review and I don’t think that’s okay also the extra blankets was dirty and had hair on them and also I have two air bnb accounts if I could up load my reviews I sure would but I Have never out of 3 years of book had a bad review