I really wish that Matt could have been a responsive and friendly host, I’m sure he’s usually a delight but I had THE WORST experience with him so much so, that he told me writing this review was extortion and not to contact him again because he “WOULD NOT be giving me a refund”. I didn’t stay in the house cause he didn’t respond with anything outside auto messages and then finally responded at almost midnight when I had already drove around uptown waiting for him to answer my questions and concerns. Very rude and condescending. It took Air bnb almost 3 days to refund me and during that time, multiple customer service reps hung up after telling me they’d be transferring me to supervisors. Meanwhile I tried to professionally work it out with Matt in our messages but he was very rude and manipulative in his responses. I’m sure he’ll write a bad review on me but all of my reviews show my track record and yet he’s still not a super host so what does that tell you? I HIGHLY RECOMMEND that BNB does some research on this host to find out really how he’s getting all these good reviews since he DIRECTLY INTIMIDATED ME trying to get me to NOT leave a bad review. Then he accused me of blackmail😂 I have spent THOUSANDS of dollars with Airbnb and I highly recommend that you stay with another host as this was a nightmare. It was also highly inconvenient to meas I am a mom with two autistic kids and running my own company. I DO NOT RECOMMEND THIS HOST.