Boris was very accommodating and polite. He was quick to respond and even accommodated an earlier checkin once the cleaners finished with the property. We are a family of 7 traveling with 5 kids and had been en route to Minneapolis since 130am. We were exhausted and being able to get in a bit early made all the difference for our sanity. The home is located near all the places we had planned to visit, specifically significant was Mall of America (which we visited 4 days in a row 😆) We would definitely recommend this home away from home 🏡