To start, this host is toxic, rude, and cannot handle criticism. The host forced me to leave for not allowing her to let other guests into my room without my permission and disagreeing with her when she did not understand my complaint about the AC, which I will detail below.
This is clearly quite an old house and this final incident started because there have been ongoing issues with the AC not providing cooling upstairs. All the cool air is only sent downstairs and only the hot air rises, which causes these upstairs guest rooms to get so hot during these hot summer days that I was literally sweating just being in them. I had already notified and discussed this with her, and she agreed to have professional AC workers come and inspect the vents. On my last night there around 11:30 P.M, the other guest figured out how to take off the vent cover, which I had already done, and did not find it to provide any relief at all is it was under the bed and had very little air flow even without the cover. He told her about this and came to me and offered to help and showed me that that all he did was remove the cover, so I know for a fact that that’s all that was done. She then told me that I should let him in my room so he could "fix" the AC problem without having to hire professionals, and then proceeded to say that she was giving him the ok to enter my room without my permission, which is against the Air BnB privacy policy.
I then politely responded that I was not comfortable with her allowing other guests into my room without my permission, and that the vent cover was not the issue and simply removing it would not fix the issues with the AC system, that is all I said. She then got extremely defensive and responded in a passive aggressive and rude manner (which is how she responds when you bring up a problem) claiming that I did not understand that the other guest had figured out how to “fix” the vents, which is simply false because he showed me personally and she clearly did not understand that all he had done was remove the cover. She also sarcastically replied how did I expect the professionals to enter the room, which I never denied them access too, I simply told her I was uncomfortable with her letting other guests into my room without my permission. She then tried to claim that I was refusing to allow people to come in and repair the issue, which is false as I told her multiple times following that I had no problem with professionals entering the room with prior notice, I was just uncomfortable with other guests being allowed in the room without my permission. She then proceeded to argue that since he is a "professional engineer" he knows how to "fix" AC problems, when she clearly does not understand what an engineer does. Me and the other guest are both engineering students here for internships (he is a PhD student studying microchips, and I am an undergrad in mechanical engineering) and obviously that does not mean we are AC professionals. I tried to explain this, and she kept doubling down and getting offended because I told her that an engineer does not automatically understand every system, especially something as specialized as AC work, and continued arguing with me. I also tried to explain multiple times (more than 5) that I had already done what the other guest had done, and it hadn’t helped, and she just wouldn’t listen. She was saying that I am breaking repair policy by not allowing anyone into the room (which I never said) all I said was that I did not appreciate the host allowing other guests into my room without my permission. She then kept on saying that I was refusing to let anyone in which is simply false and repeatedly not listening to my explanation of my issue with her allowing the other guest in and the simple fact that I had already done what he had in removing the vent cover. She kept escalating it over and over when I tried to politely explain, and then demanded I leave (keep in mind its midnight now and she’s the one who texted me first) and started insulting me (calling names, insinuating I was trying to flirt with a previous guest who I became friends with as I knew no one here, trying to flex her “investments”?) and blocked me. She then unblocked me twice to insult me more and demand I leave, especially after I demanded a refund because I had paid for a long stay (an additional 3 weeks). I packed my things that night and left early the next morning as I felt uncomfortable and unsafe because of her aggressive texts. She also dramatically threatened to have me arrested for being on the property and when I asked on the Air BnB app about my refund she started insulting me again and threatened to file a harassment suite when I just wanted to ensure I would get my money back.
Unfortunately, this did not surprise me because throughout the stay there has been issues anytime you come to the host with a problem like the ones listed below:
Behavior: At first the host was polite and respectful, but after the stay is started, she starts nitpicking small issues like putting recycling in the trash by accident or forgetting to push a chair in (which I understand communication and letting guests know) but the host uses a very passive-aggressive and condescending tone. Host also chooses to text late at night, and oddly tries to guilt trip guests when you text her during the day saying she is stepping away from clients as if the guests force her to respond immediately. As