Had issues with mice. Host told me ‘it’s a 120 year old house’ & laughed at me when I asked for a refund. To be fair, I didn’t have photos of the mice, just the damage they had done to food packaging I had in my bags. But, as a heads up for anyone who books here, DO NOT bring food into the rooms. Also, make sure to always have your phone on you because the locks act up. Their assistant was super responsive & helpful when that happened though!