Jacob had really terrific communication throughout our stay. Things got off to a rocky start; ultimately we found out the septic line had frozen. Within 15 hours of identifying this issue, three different folks had come by to (successfully) fix it, which I really appreciated. Jacob also offered a reasonable remedy for the inconvenience, as it truly was challenging at times. We were a group of seven women in our mid-30s looking for a getaway from the kids and this was a good house for our group. The kitchen was VERY well stocked, which I feel like a lot of Airbnbs skimp on. The majority of bedrooms are not on a floor with a bathroom; that wasn't an issue for us but might have been for others. We visited a local bar one night and restaurant the other. The hot tub had a hard time staying at temperature the first two days (not that that stopped us!) but the third day was absolutely perfect. Also, the clean up requests were light and reasonable; didn't ask us to do too much.