I can't say enough nice things about this place. We were in the area for a family wedding. Check in time was 3pm, but Brenda said we could come at 1 if needed. Due to picking up relatives at MSP and lost luggage, we got way behind schedule. We couldn't check in and had to go straight to the rehearsal dinner. Which had no heat. Totally other story. By the time we got Brenda's to check in, it was around 10pm. At no point did she threaten us with cancellation. We walked into a beautiful, warm and comforting space. The beds, pillows, linens are all top quality. Coffee and tea provided. Loving cat and dog will want to come in and visit. Really want to go back there again. Thanks Brenda!!