We had last-minute plans fall through and found this little cottage, which was really nice.
This said, we experienced issues with the sink/water multiple times during our stay, likely due to the extremely cold temperatures (below zero). When I mentioned these to Graham, he said he’d be bringing a plumber to help. Before the plumber could come, we experienced another issue with the sink being unable to be turned off, which started an over-flow of water. Graham responded to immediately in-person, and fixed the issue right away.
Graham was extremely responsive, apologetic, and quick to resolve the situation, and I appreciated this as a guest immensely. He was also able to provide a partial refund for the inconveniences, which says a lot about how much he cares for the people staying at his place.
Overall, we appreciate Graham and Danielle as hosts more than anything.