Rachael was very responsive! The wifi didn't work when we arrived because some work had been done the day before and her partner came right over to fix it. Nice! Great central neighborhood near restaurants and the lakes. The interior of the house was very clean with lots of bedrooms, and it was well-stocked with linens, an air conditioner in every bedroom (and the living room), full kitchen was fine. Furniture was a little shabbier than I usually see in Airbnb and the backyard needs some maintenance before it is usable but a good experience for me and my family.