Salle is very quick to respond and easy to work with. The apartment is within walking distance of the Lake Street light rail stop. This particular unit is in the basement of the complex so it's a little dark. The parking is convenient and if you have a pet, access to outside is convenient. There is quite a bit of overhead noise when people are staying in the apartment above but it's something you deal with in these older homes or with apartment living. Overall the apartment is well stocked and the building has a lot of character.