the place itself is nice; however the host is a company that is just not very responsive. If nothing goes wrong, you don't need any clarification, or advice, then you're fine.
the host never responded to my messages over airbnb
I had to call their number, which wasn't the host, it was a corporate line, then I waited on hold for 30 minutes to talk to someone. They eventually sent someone a couple of days later but didn't communicate with me about it.