We were unable to stay because the compressor in the furnace failed and the apartment was too cold. It blew up our Christmas plans, but Tanner kept us well informed about what was happening and they issued a prompt refund. Unfortunate that parking was behind the building, which meant hauling many (Christmas) loads upstairs from around back and then having to carry it all back down because we couldn't stay. Bottles of sparkling water seemed to be meant as a nice amenity turned out to be kind of a gross thing as we found most of them opened and half empty. There were four guests and only four bowls, plates, and silverware sets which meant doing dishes after every meal. If we had been able to stay that would have been a bigger issue. We probably would have tried to stay again but will reconsider that since Kurt never responded to any messages from us after he issued our refund.