Karee and Jacob are wonderful hosts. Their communication is excellent! Instructions are very clearly written out and they also very personable with wanting to meet/check in with you, making sure everything is going well. Your personal space in the lower level is private and huge. Included is your own private bathroom and TV/sitting room. Everything is very clean and cozy as everything is carpeted. It's a very quiet space too - something I really need after my long days with my dogs at our events. I highly recommend!