Bare minimum.
I will start out by saying this is just my experience and my opinion. I chose to get another Airbnb because I had such a great experience with the one I got for Valentines Day. What made me choose this place is location and that the bed was lofted.
Check in: This was great. There’s a padlock that you’re given a code to get into. This unlocks all the keys and fobs you will need to get around the building. A plus is having access to the amenities and underground parking in the building. For anyone who have limited mobility there are a lot of stairs from the garage to the 1st level. Our parking spot was two floors below, not sure if this is the case for every renter.
The room: it was clean for the most part. A couple things I noticed was that the ceiling fan was very, very dusty. The ends of the wings are black while the fan is white. The thermostat was also dusty. There was a stain on the floor of the bedroom as well. These are minor to me but we are in a pandemic so I feel like I need to mention these things. The room it’s self - I grew to hate more and more. The first day is when we discovered that the bed is actually positioned directly in front of the huge window. The blinds supposedly do not work which only annoys me because I see cords that are intentionally unplugged from it. It just makes me wonder, why this isn’t fixed? I also asked a few different times through calling, messaging on Airbnb and text about whether or not the window is at least tinted. Their response was: “Hey Marianne, no one is able to see inside the place due to the windows”. So take that how you may because I feel like that is not a direct answer to my question. I also hate that I can hear literally every single person walking/talking in the halls. It makes me feel like I have to whisper because the walls are so thin or the door just happens to let in A LOT of sound. This place lacked that hospitality factor. I will also mention I’m very big on convenience since I did work in hospitality for sometime.. there are things I look for. There was no note card to introduce the amenities, house rules, check in and check out protocol. No mini shampoo, body wash, etc. Again just things I look for so I feel like spending a few hundred dollars was worth it.
Communication: I will start out by saying I did check in very late - like 9pm or something. So I did not get a response through text or Airbnb until that morning. They did send a text checking in on me and that’s when I expressed my concerns but I did not feel relieved after what they had to say. Again, fix the blinds if they supposedly don’t work or assure me the window is tinted for my privacy. I can literally sit up in the bed and look at three levels of windows. All I could think is some creep with a video cam or Binoculars.
Definitely would of gotten a different place if I knew the blinds were ‘broken’ and the bed was right in front of a huge window. Very disappointed I spent close to $400 to enjoy me and my partner’s anniversary.