Pam was very responsive and the place was in a very walkable location near restaurants and cafes. Check in was a bit complicated, with keys in a lockbox that was a struggle to get open. The apartment was downstairs and had everything we needed. The couch and bed are pretty used and uncomfortable, and we could hear guests walking around upstairs when we tried to sleep. Otherwise, it was well priced and again, great, walkable location at a great price!