I booked with Frontdesk about one and a half weeks before my trip. The day before check-in they messaged and asked what time I would be showing up (on the listing it said check-in was after 4 pm). I told them that it would be somewhere around 6 PM. They said that would work fine and I would be able to check-in around then. The following day I received a message at 2:45 PM while I was at a work event. They told me that the unit was not clean yet and that check in would be after 5:45 PM. This didn't concern me because I had already told them I would be checking in around 6 PM or later. I was still at the work event at 4:15 PM when they canceled my reservation. They said it was due to their cleaners no-call no-showing on them. I found all of this out after my work event. At this point in time I did not have a car with me and and purposely booked this airbnb to accommodate that. I was lucky enough that I ran into friends at the event who were able to get me home. However, I live an hour and a half away so it was a major bummer that I could not stay and enjoy the rest of the night. I will never book with Frontdesk ever again.