Checking into this location is slightly challenging as the concierge is not always there to initially let you up into the correct floor(need a fob for the elevator). After initial getting into the apartment, It was not at all what the pictures looked like. Don't get me wrong, it was equally clean, but not the same bed size, different kitchen set up, etc. I specifically booked this room for a king bed, and did not receive that. After reaching out through Airbnb I had to call Mint House corporate office to get approval to either switch apartments( which they could not do) or get a refund. Opted for refund in this instance. Communication was ok, just don't know how they thought it was ok to switch apartments on me.