Bad situation, responsive host.
I discovered (and was bitten by) bedbugs during my stay. I contacted Russell and he was very apologetic and responsive, and offered me alternate accommodations immediately, which I appreciated. He also stated that he would have pest control in ASAP.
It really sucked (no pun intended) to get bitten by bedbugs and have to go through all the hassle and worry of making sure they didn't come home with me, but overall I really appreciated the host's communication and customer service.