The room and building were very nice. The check-in process was confusing and although she gave very detailed instructions, it was a lot to figure out when you just got done traveling and want to relax. The Wi-Fi wasn’t working when we first arrived and we weren’t aware that we were supposed to receive a parking pass so we paid for the first day of parking only to find that she sent a parking pass hours before check-in. The elevators were out our first night so we have to go up 13 stairs. Most of this is uncontrollable but I do wish it was a little easier to access. Overall I would stay there again as it is a nice room, location, and building but comes with a lot of instructions. Great coffee and chocolate shop inside the building