BEWARE!!!! This is not what it seems. The communication ability isn't great. No direct contact on the weekends or outside of the 9 to 5 hours. If you have an issue between 9 and 5 you may get help but your not guaranteed service. Don't think the leasing office will help you because they don't want to be bothered by National guests. We had called asked for an issue to be fixed then returned later to find out they never fixed it or even came to look at it. They don't follow up on issues and pass the buck when called out on it. They have an after hour service which has answered and they were polite and helpful when they did. BUT there were times when you try calling you enter the extension it rang then it would hung up to where you couldn't leave a message. They only provide you with one roll of toilet paper and one small garbage bag no matter how long your stay is. No plunger and NO RUSH Service to fix the toilet. One of the times we called for an emergency service and went 11hrs with no toilet! The shower doors don't get cleaned very well nor the base of the faucets. A musty smell when sitting at the counter. No hangers . One set of towels set out for two people. Yes there was set in a plastic bag tied on the very top shelf of a closet which made it seem off use. No instructions for unlocking or locking the door into the unit. Remote for the garage doesn't always work. Definitely not worth the $100 cleaning fee. The building is good and the unit was a good size. Oh and I forgot to mention there was a road closure which made finding the place difficult.