The posting is a lie. Don't expect what you see in the photos. Don't expect a balcony (in spite of what the posting says). Don't expect any kind of helpful communication. Don't even expect to have windows in the bedroom.
Do expect to have your time wasted by Sonder (the company that runs this Airbnb). Do expect to be put on hold for an hour, then disconnected. Do expect to call back and talk to someone else who will be equally unhelpful, while giving you entirely different answers than the first person you spoke to, before putting you on hold for an hour until you are disconnected again. Do expect this to happen multiple times.
Do expect Sonder to have such poor customer service that you may get an email response offering to look into moving you to another room a week after you've already left.
Sonder is a disorganized mess at best and unconscionably dishonest at worst.
The pool and the Trader Joe's downstairs are nice, though. So if you're comfortable being tricked into overpaying for a room that's not remotely as nice as what's promised, you can go for a swim and get some convenient snacks.
Hats off to the Airbnb customer service who were way more capable than Sonder's.