The check in and check out process has been stressful while staying here. I like it for its location and cleanliness. But the staff usually get my booking wrong. This last time Ichecked in and on the second night the lady at the front desk came banging on my door...the same lady who "checked me in" the night before....saying "oh it says this room is vacate." I asked her if there were any issues and she said no. Then Icheck out in the A.M. and was told I never checked in. There has been situations like this and others each time. I travel for work so I've been coming every weekend except one. It would be 5 stars if the front desk and their "system" worked.