This place was exactly as described in pictures! Check in was easy, you just follow the check in guide that they send you, it has pictures. We had an issue with the key fob not getting us into the pool area, I contacted the hosts and Kiana responded immediately and contacted maintenance and after a while of running around they got the pool open for us! Kiana was very kind and apologetic about the issue, and even offered the next night to us for free!!! Super good host!