I only met Shawnee and Trevor once each but they were both very friendly and accomodating. That is also one of the benefits. There was no hassle or imposing of unnecessary obligations. I just showed up, was set up pefectly and went about my business with a feeling that this was my home while I was there. But, anything that was needed, they were quick to respond and meet any needs I had. Perfect little set up with everything one needs and a ton of little extras like Netflix, washer/drying, cookware, etc. I hope that Shawnee's place is available the next time I am in town. Exactly what an AirBnB should be.