Rachael was an excellent host and very accommodating with checkin, allowing us to drop off luggage and get in a little early when the cleaning staff was done so we could get ready for our event. We did not feel unsafe in the area though it was not in the upscale part of uptown (which was cool with us). We could easily walk (usually around half a mile) to good places for coffee, food and ice cream and we were also close enough to the lakes if you're looking for a long walk/run. I agree with a couple other reviewers in that the place looked more beat up than in the photos, and it has both the old home charm and inconveniences (no ventilation in the bathrooms, we had some issues with clogging bathtub and a stuck front door when we stayed there). Rachael was super responsive to any problems we encountered, which to our group of pretty laid back travelers, is the most important part of any experience. Overall, a good stay!