Michael’s place was sparkling clean and quite spacious. The property was also environed by beautiful views. However, having known that there were three of us coming and that we would require the sofa bed, Michael failed to provide the bed sheets and linens for the sofa bed, and ignored to respond to our messages despite us having asked three times. Instead, Michael proceeded to tell us to leave the sofa bed open so that the cleaner would know that we used it. We hope that Michael will do a better job in the future at ensuring the basic needs of his guests are met, the first step of which would be answering the questions asked, especially if repeatedly...