The only hang up we had, had nothing to do with Jeannette or the loft. Unfortunately the last night of our stay the Christmas music on the town display which was right outside our room did not go off all night and blasted us with "pop" music all night long. It made for a long night with little sleep. The loft otherwise was awesome. It was also magically because the city Christmas display was right out our windows. It was cool until the last night.