The house was extremely filthy and cluttered. The bedding was not washed (signs that they were slept in) and haphazardly made. There were personal belongings on every flat surface with no rhyme or reason in the bedrooms and part of the kitchen. Two of the bedroom doorknobs looked liked they were vandalized. The main bathroom was not clean with two used bars of soap, a used washcloth in the shower with multiple loofahs. One of the sheets covering the couch had gum stuck to it, and although there were clean dishes in the dish rack, they were not put away. We opted to leave and go to a hotel instead.
Initially, Vong suggested a 6:30 pm check-in, but we negotiated for earlier. We arrived at 2:30 to drop off our belongings, but did not return until late at night. My family and I discussed while we were out if we could just deal with it for two nights, but when we returned and inspected the place further, it was clear that sanitation was not a priority. As a mother, I couldn't let my children stay there.
I appreciated Vong's initial communication, but once I informed him of our decision, I never heard from him again.