Thank you so much! My booking was an unusual one as I booked from Australia for a friend who was in need - Julia and Ishmael were very accomodating and responding almost immediately to my booking request, as well as offering early check in and even enquiring if I needed them to organise for him to arrive a night early - even though it was already night over there, they were willing to organise for him to get in a day early. I'm so grateful, as is my friend!