A very inconsiderate host. A few weeks before I was to arrive, I made a reservation to stay for a few nights. The host acknowledged that my reservation would be cancelled via email because someone already had made the reservation before me. Despite the host telling me this, it still showed I had the reservation. Subsequently, I did not think anymore about it until the day I arrived. This is when I was told again by the host during a phone call that she cancelled my reservation weeks ago. Bewildered, vexed and trying to figure out where I was going to stay for the night, I requested a full refund and filed a complaint with AirBnB for the inconvenience caused by the host.