Got a message at 11am saying my checkin was delayed from 3 to 6 because the last tenant took the keys and destroyed to place. Drove 4 hours to get there, on my birthday, and at 6pm we arrive and the cleaner was still locked out of the place. Messaged the host as I was told it would be ready at 6, he had to sympathy and never once apologized. Explained I was frustrated as we were paying to be there, then he offers a $30 refund...still no apology. We ended up driving an hour up north to stay at my step sisters house, as we didn’t want to wait around until who knows when for it to be clean. Stopped by the next morning to make food, dishes were all sticky and filthy, couch had so many stains on it, the place stunk like cigarettes, so we scrubbed some plates, ate quick and left. After our day in the city we decided this place was not worth being at after everything so we drove back to Wisconsin. Spent $140 for a horrible experience, all we got out of it was a place to make breakfast. Would have rather gotten a refund and found a different airbnb. Not impressed at all.