Nicoli was extremely responsive and pleasant. His home has everything you need in a urban, slightly quirky (in a good way) apartment on the top floor of a city home, with a great location (off-street parking, in the funky Uptown area, near lakes and restaurants). It was easy to check in, there is plenty of space for extra guests, it has all of the amenities (including a wine bottle opener and wine glasses, which are a necessity), the linens were clean and the bed was comfortable, and the air conditioners and fans kept the temperature comfortable in the summer heat. It could use more counter space (but who wants to cook on vacation anyway?). I highly recommend Nicoli's apartment!