Before book just know, THIS IS NOT A HOUSE AND READ EVERYTHING ABOUT THIS LISTING, Including the RULES. Look hard at the pictures. READ A FEW PAGES OF REVIEWS.
*Quick Summary:
-1 Window A/C unit, NOT CENTRAL AIR (in the livingroom)
-2nd floor tight stair case, this is a triplex apartment building connected to a gym.
-Freezer side of the refrigerator is broken, the host believes it’s not and just needs to be “defrosted”, check it before buying groceries
-Power went out for about a hour
-He is weird about guests, he will say no then post up outside the building to make sure no one comes by (other reviews mentioned he did that and he did it with us too).
-Kitchen needs a deep clean in the cabinets
-One of the burners on the stove top is broken, this was reported previously by another customer.
-If you are ok with Motels then this is perfect, because everything else is mediocre but the bathroom is really nice.
*Longer detailed summary:
This is an apartment on the second floor, there is ONE a/c WINDOW Unit located in the living room. My toddler and husband get really sweaty so A/C is a must have for us. We weren’t expecting a window unit but after putting the a/c on the coldest setting we could turning on all the ceiling fans, plugging up the box fan, and closing the doors to all the additional spaces we were able to sleep peacefully. But if u sit in the living room it ironically doesn’t get that cold. In my opinion it shouldn’t count for having a/c feels very misleading, same as it popping up as a house within my search.
I’m not sure how clean the place was because the half bath toilet was clogged when we got there. Told the host when we headed out to get groceries told him he could go in to fix it but it seemed like he wasn’t interested in remediation or even apologetic for not making sure the place was ready for us. My husband went ahead and unclogged the toilet. He waited until the next day to ask if we needed assistance with the toilet.
The rules say no parties, and to ask before having guests over. My husband’s parents volunteered to babysit so me and my husband could go to dinner alone. His sister said she could help them with our toddler too. I asked the host, he replied “This place isn’t for hosting. You can drop the toddler at their house. Lmk if you need dinner place reservations.” That day we asked if his parents could come he sat outside by his pool like he was trying to watch who came in and out. He wasn’t getting in his pool and he wasn’t working on anything. He just sat out there. We left for a day and a half because his parents live about a hour away so it was just easier to stay at his parents so they could spend time with their grandson without messing up his sleep routine.
We return at night and see that the freezer part of the fridge is broken. I mentioned it to the host because after 2 days we realized the water bottle we placed in the freezer was barely freezing luckily we didn’t eat any of the raw meat we had in there. He replied, “Late message. Sooner you can notify me the sooner we can address it. It’s not broken, the freezer just needs to be unthawed. Things should be staying cold , moving your fridge stuff into the freezer side will keep colder an good since it’s not freezing the water bottle.”
I had to explain that the water not freezing isn’t the main concern our food not freezing isn’t safe for us to eat. He then replied to leave the keys in the lock box. But that morning my husband and I agreed it wouldn’t make sense for our trip to be delayed anymore. He should have a extra set of keys. We had things to do the next day and not having keys to get in and out when we need to didn’t make sense so I told the host we’d rather he fix/replace the fridge after we leave. After that encounter I decided to look at the reviews. Some things in there with complaints were repetitive, cleanliness, rudeness, odd obsession with no guests, lack of dishes to us to cook with and someone reported the stove top being broken with taped turn dial and not surprised the stove top is still broken. It’s giving slum lord.
I’m just going to wrap this up with the host appears to be renting out all the apartments in that one building and since it’s short term rentals he isn’t upgrading or fixing much that he doesn’t think he has to. Because like my husband pointed out his fridge being broken isn’t something we have to live with. I also think having all of the apartments listed on Airbnb should be illegal, I thought landlords could only use 20% of their rentals for Airbnb. So I wouldn’t suggest this listing to parents with small children or if u actually know anyone in the state.
I think he had a few bad experiences with guests but that doesn’t mean you treat everyone like they did the same thing. Target gets stuff stolen every day but they don’t treat their customers in a manner like they all did something wrong, their quality of customer service doesn’t deplete and their routine maintenance and upkeep continues… Please be aware that something similar will happen if you book and good luck if you do. He may take this as a wake up call to fix things and work on a more hospitable approach.