Disappointing. Before I touch on the negatives, I want to compliment the cleaning service. It was as clean as possible given the condition of the appliances and furnishings, and all linens were very clean.
The property is very neglected. It appears to have been used as a rental for college students in the past. There is no one thing that cast a pall over our 3-week stay, instead it was an accumulation of many small issues that generated a growing sense of discomfort. When we first entered the property it was immediately apparent that the entry threshold is not firmly fastened and the kick plate on the dishwasher was partially detached and laying on the kitchen floor. I communicated these issues to Rachael and her response was that she "was at the place this afternoon" and was "aware of some general things around the house". Rachael did offer that they would fix things to make our stay more comfortable, an offer that I accepted a few days into our stay and Andy did comply. I do not rent a vacation property to be put into a situation where I am making the owner aware of projects to be completed, and there are many for this particular property. Examples are: the aforementioned threshold; sugar ants (we purchased some ant traps and resolved this in a couple of days); thermostat batteries needed replacement (we replaced them); kitchen clock batteries needed replacement (we did not replace them); a couple of cobwebs (not a big deal...I grew up in an old farm house); unstable kitchen table; old but functioning refrigerator with a broken door handle and very yellowed ice/water dispensers (which we did not use); rust in the back of the microwave (which we did not use); slowly draining kitchen sink; dishwasher which we did not use because it had standing water when we arrived (probably because the kitchen drainage was slow); main floor bathtub faucet works but not well (significant effort is required to get water flow); broken drain plug in main floor bathroom sink; towel bar in main floor bathroom won't stay fastened; basement bedroom had box springs and mattress that are worn out and roll to the middle; living room furniture upholstery is stained and very worn; and other general maintenance issues.
The TV, and washer/dryer worked very well, and the main floor shower-head is great. We found the property location to be very convenient to both Minneapolis and St. Paul.
The place has great potential. Some money, some time and a lot of effort could see that potential realized. It was not a good value for us, and I would be very reluctant to use another of Andy's and Rachael's properties.