Excellent communication/customer service. Any questions i had were answered within 10 minutes. Great location, especially being able to park in an underground garage. Kept the car cool in the ridiculous heat wave. The bed is extremely comfortable as well. Unfortunately the couch was not very comfortable and felt cheap, along with some of the other furniture (barstools, coffee table, side tables, etc.) But if you’re mainly using the room for sleeping, it’s not that big of a deal. Large bathroom, and a full kitchen. Anyone we had to interact with when using the community elevators were extremely polite and pleasant. Overall a good experience, but docked a star because of the uncomfortable/cheap furniture.