Nicholas was very responsive. we ended up arrivibg a couple of hours before check in, and he was very accomodating. We only stayed for a day. Check out process was very smooth. Location was alright for us. We were mostly in St Paul, but for tge price the place was near public transit and pretty convenient. Parking was heated and underground, making it much more convenient in winter. only thing was that the floors werent as clean as we would have liked (we usually do not wear shoes at home). Overall thou, I would definitely stay here again if had the opportunity.