There was an issue with my check in. I reach out to the host immediately but didn’t hear back from hear till hours later. I had to get airbnb involve and the only thing they could tell me was why I didn’t reach out sooner. I explain to them to look at the messages and could clearly see I have send multiple messages. At the end I didn’t even stay at this airbnb. The host still continue to send me messages asking about how my stay was after I had explain to her I never did. Clearly there management company for this host has no idea what’s going on. I have ask for a full refund and seem to have to take this to my credit card company to resolve this. Worse experience ever and poor communication with this host. Will never book with them again better off just staying at the Hilton as I did.