Jileen was a good enough host, and she even let me check in early. There were problems with 2 of the bathrooms hot tubs and we ran out of hot water. When I let her know of the problem, she did apologize, though I feel like she was denying the problem by saying other guests didn't have the same problem. The hot tubs were spraying out black stuff from the jets and metal. I think this is because they hadn't been used for a while. While I am sympathetic to the host, the expense and then problems with the hot tubs and no hot water, were a problem. She did apologize again, after I persisted in the problem and even sent her pictures of the metal and dark water in the tub.