Jamie was a great communicator and worked with us on very short notice. We were so grateful to find a place on such short notice, and the room itself was nice and as described. My only issues was with the bedding because I found some long hairs on the pillows. Luckily we had our own bedding so used those on top. But that wasn't a huge issue considering the short notice. Overall, I would still recommend this place if you're looking for a safe and secure spot for a stay.