Front desk is great, the checkin instructions are always very thorough and helpful, it's a very independent stay and we enjoy that a lot. The apartment itself is pretty nice, our only complaints are that it's a bit difficult to keep at a cool temp even when it's chilly outside and the balcony door and bedroom window are a little rickety and can be a bit of a struggle to open and close. We didn't know that the gym and pool weren't accessible until checkin day which was a bummer, but understandable. Aside from that it's a nice building, parking is good, and the view is beautiful!