This is the first bad review I've ever had to write. If it is winter, be ready to arrive to a freezing cold room and unshoveled walks. I was told it's too costly to heat rooms prior to guest arrival. I stayed in a room accessed via the back stairs which were treacherously icey until I asked the house manager to sand them. The floors of the rooms and halls are like staying in a funhouse - very uneven. There was no place to put luggage in the room other than the other beds (bunks) or the couch. A simple luggage rack would have been nice. There would even be room for a desk which would be great in that room. But clearly guest comfort is not a priority at all here.