Hollie was great at communicating and the room/bathroom situation is now clearly laid out in the room descriptions. The shower/bathroom is shared by other guests so might not be for everyone and it is not attached to the room which was fine for us but just know this ahead of time. Hollie was responsive when we reached out to her for anything. When we checked in on this winter day the room was warm and when we came into the room after the wedding we attended the room was decently room as well. Unfortunately late in the evening as the temps started to drop the room became increasing colder where we grabbed every extra blanket in the room. There was a small electric heater in the corner that was working and the larger one in the room on the ceiling when I turned it on it was extremely loud and sounded broken. Hollie knew about this but it wasn't voiced to us ahead of time. She did refund some of our stay and hopefully the heater will be fixed. Great potential at this stay.