I truly enjoyed the location and the apartment building's amenities. It was a great view and the apartment had all the basic things to stay there for a few days. Proximity to Whole Foods and a park were added benefits.
Communication was great. Samantha who was in charge of the operations and communication was fantastic and very responsive. She called back immediately even when I didn't leave a message.
However, dealing with the reservation staff which is located in remote places around the world, was not very helpful. These people have no idea of the reality and the operations side and they go by the book, instead of thinking of a client's convenience.