This was our first Airbnb experience, and based on our stay with Abby and Greg, we will definitely use Airbnb again! (...and when we return to the Twin Cities, we hope to be repeat customers here!) I was pleased with how easy and efficient the check in process was, and Abby replied quickly to my questions as a first time user! Furthermore, Abby and Greg were ideal hosts! When we needed information about local restaurants and ice cream places (Nelson's ice cream was a hit!) Abby was very helpful. She and Greg were very gracious in answering our many questions about staying at Airbnbs. Then, later in the evening when we returned and wanted privacy and quiet, their room and house layout allowed for just that. Travellers in the Twin Cities will be fortunate to stay with Abby and Greg, and we look forward to staying with them again!