Two days before our arrival, Zach sent me a message with detail information regarding how to get in the apartment since my friend and I will arrive late. When we entering the apartment, everything is exactly like the description on the listing page; it's clean and comfy--just like home. Zach provided an information sheet with local map introducing the neighborhood and some useful traveling tips. The neighborhood is quiet and safe, and great location to any major attraction in the city. What I appreciate the most is the efficiency in communication; Zach always replies my messages within reasonable time, which helps us greatly in terms of trip planning. I will definitely choose this place again if I go to Minneapolis again.