This stay was a very unpleasant experience for myself and my fiancé. When getting sent the check-in instructions, we learned that there is not any A/C control for the visitor in the place; the entire home is controlled by one thermostat not located in the apartment and the window A/C unit that was pictured was not installed. Upon arrival to the apartment, the apartment was not up to the look that the pictures provided. The bathroom was very small and uncomfortable to use. There was loose cat food on top of the refrigerator. We started logging into the internet and the TV apps. Within two minutes of starting a show, the tv stopped connecting to the internet. We noticed there was a lag on every device connected to the internet if more than one was connected. We contacted the host around 8:30 about the tv connection and did not hear anything back. After an hour of waiting, I tried to call the host and the phone rang once and I was sent to voicemail. I sent another message stating that we needed this remedied in order to do work and enjoy our stay. The host sent a message after I called stating that they would reach out to the local internet provider. We made the decision to seek other accommodations because we were unable to utilize the amenities of the apartment. When I messaged the host about this and wanting to discuss refund options, I did not hear anything back from them until almost 24 hours later, stating that I needed to cancel the reservation and if they were able to get the place rebooked, we would be able to get a refund. We were in the place for a total of 4 hours out of a three day trip. We picked this place based on the reviews that we saw but obviously if there are any problems, the host does not care. Be aware and hopefully you do not have any problems.