I do not see how any guest would not be totally satisfied with this unit. It is spacious. It is clean. It contains all the dishes, utensils, etc. you need. Nick responds to every text within seconds and definitely wants to make sure everything is as satisfactory as possible. The air conditioning kept the rooms cool on a hot July day. We loved the location. It was only a few blocks from restaurants and shops. Lake of the Isles is close and fun to walk around, as well as see the beautiful homes surrounding it.