First of all thank you for the quick communication. And honestly I am not trying to be mean. I realize you are not a super host. But you need to know. The place was not clean, there were crumbs of something all over the sofa. I wasn't sure the bed sheets had been changed as they looked all ruffled. There was coffee in the coffee maker, no telling how long that had been there. The shower curtain was way too long and stuck all over us when in the shower. Bugs crawling in the shower. The location to park was extremely sketchy. They were having some kind of party out there during the night and trashed the parking area. An earlier review about the noise in the bedroom while trying to sleep was extremely accurate. Not much sleep happened. Also, maybe you could put some hooks up in the bathroom and bedroom to hang a towel or clothing so as not to have them on the floor or table. The laundry area was weird, sketchy, looked like catacombs. Like I said, I did appreciate your quick communication, but on the other hand we had a family emergency and are not allowed any type of refund for leaving early.