Rodrigo and Georgia were great! Before I booked our stay I reached out to Rodrigo with some concerns about the staircase because another review had mentioned it was challenging. He sent me some photos of the stairs to help us decide if it could work for us and we decided it would. (Once there it was manageable for us). The place itself is very nice and spacious- I agree with other reviewers that it is much bigger than the pictures seem to indicate. There were lots of nice touches like heated floors in the bathroom, a fantastic coffee maker, and supplies such as snacks and hygiene products. Georgia even brought us some more milk when we ran out! :) One thing I didn’t realize before booking is that there is no TV, which seemed unusual because most places have one. But we don’t watch a lot of TV so it wasn’t really an issue for us. We chose this place because of its close proximity to my mother in laws house, which is in a quiet residential neighborhood. Would definitely stay here again!