I booked for 3 people two adults and one child but was given a room too small for two adults less then three people. Then moved me to a bigger room temporarily until the empty room the my family and I needed was available and told me they can put a mattress on the floor for my son to sleep on until. But no one ever checked into the room we needed. Not only that but after I rebooked somewhere that could accommodate my family I was only offered a refund for the last five days when I had 11 days left but only stayed 2 days out of 16. 1300$ down the drain. Plus going in and out of my entrance walkway passing dog poop