Eliza did fix the slow drain and replace the light bulbs at the end of our 1 st week as requested( previous reviewer had also made note of that). The location is fabulous but as others have noted this is an old house that has been lived in so it is not in perfect condition. The laundry downstairs is not ideal as it is in a very old, damp unfinished basement. But the place has 3 bedrooms in an ideal location that worked for us for 2 weeks.