Zina is very responsive with communications. Check-in was a breeze with a lock-box right by the front door. I really appreciated the personal note that was waiting for me when I arrived to tell me about what was available in the apartment, what the wifi information was, etc. Also there was a great list of nearby places and to visit. The location is just about a mile from downtown, so I enjoyed an easy walk to and from my conference each day, and at night I enjoyed some of the excellent restaurants just a few blocks away. The space itself was clean and quiet, and really everything I needed it to be for my stay.