Zhuana was prompt with any responses and was overall super accommodating with extending my stay several times. Deb was lovely, helpful and great to talk to the few times I saw her. All of the other guests were friendly and polite. The updated features and the overall decor was stylish and unique. The bed was super comfy and Deb was kind enough to bring me up a small table so I was able to work on my laptop in my room. The location is pretty decent for getting food delivered and close to some cool places if you prefer walking (namely Midtown Global Market). Overall, I had a wonderful stay and would definitely recommend!