(1) Check-in instructions were not customized to this location and not consolidated in one area—the app! The instructions where confusing because you had to follow instructions via a text message which sent you to a website AND an email buried in your inbox!
(2) Additional contract signed was also not customized to this location so you had to pick and choose which terms might apply to your stay. Not cool.
(3) Location uses a third party agency to answer phone requests—I did NOT appreciate having to navigate through prompts and wait on hold.
(4) Laundry amenities only included detergent and not bounce sheets—causing me to buy some, which was annoying.
(5) Bathroom faucet was difficult to use, made a loud noise and I felt like I was going to break it. I told the third party service but it was not fixed during my 5-day stay.
(6) It was 66 degrees when I entered. Warming the tiny place to 73 degrees took several HOURS!
(7) TV units not equipped for Netflix or other similar service.