Communication was great, I did not had any issues finding the place, nor accessing it. I booked this place as an emergency without looking at the reviews and I'll never do that again. I found two different types of spiders on the bed, the sheets stinked, the sofa was dirty and there were all types of hair on bed and sofa. I need to mention that I never felt secure, because there is not an actual Lock on the doors that are only accessible for the people inside the room, if you see picture 9th on the profile, you can see that there's no lock on the door and right outside there is another door that connects to another apartment that can be easily open. I think the owner needs to work on these security issues, since I couldn't rest at night thinking about some stranger coming inside my room.