We struggled with poor communication from the host prior to our arrival. First it was looking for clarity on parking since they don't have parking on site, then it was trying to figure out the check in process and not having an electronic door code to get into our room. The people running the front desk had no personality at all, and barely spoke English. They were completely covered except for their eyes, it was really creepy for my daughters.
The unit was laid out nicely and spacious. It felt like the bed linens were freshly cleaned and nice quality. The kitchen and living room area were nicely appointed and clean. The bi-fold closet doors were so tight to the carpet that they would barely open, that is the ones that were still attached on the sliding side. Neither of the toilets were cleaned, it was obious that someone had shaved over one of them, eek. The pocket door in the bathroom was extremely difficult to open and close, and it was lined up so poorly that it wasn't able to be locked.
We didn't find pool hours anywhere in the information that we received ahead of time, and we were very dissapointed to find out that it closes at 5:00 pm when we arrived there. What pool closes at 5:00?!