Tyler was very communicative and prompt to address an issue we had at check in. The location and design of the space was perfect for our girls reunion. The kitchen has basic cooking things (one cookie tray, a couple of mixing bowls, a corkscrew) so even though there is room to cook a feast, you may want to bring your own gear if you plan on using the kitchen to cook. Also, the mattress on the pull-out couch wasn't as comfortable as we'd hoped, but the bed was VERY nice! Great shower/bathroom with room to spread out.