Good communication and very responsive, unfortunately the place was not as expected. Apartment smelled like cigarettes and sadness. Broken blinds, cracks in the ceiling, random nails in the walls, and broken 1970s era thermostat contributed to the depressing atmosphere. The building wasn’t much better. Broken laundry machines stored in the stairwell, oh did I mention the laundry isn’t in the unit? It’s on another floor behind like 4 different fire doors and takes quarters like from 30 years ago.