When we arrived the temperature in Minneapolis was 100 degrees outside and the home was 90 degrees inside. No one bothered to turn on the air-conditioning prior to our arrival. It took until 2:00am for the home to cool down into the mid 80's and the next day (24 hours) to get it into the high 70's. When I contacted the Kim the host she said to open the windows and turn on the floor fans. Completely unacceptable. Some of the cooking implements had been used and put back into the drawers unwashed with food on them. Paper towels were provided instead of hand towels. The townhome was nice and furnished tastefully.