The apartment was very nice and clean. I had a corner unit with lots of light and a view of the city below. The only problem I had was the door code to the building didn't work. I waited out the cold off and on the phone with Sonder for and hour until they finally had a security guard come and let me in. I would repeat, hoping that the door code wasn't an issue for me next time - I'm thinking it was a one time thing or else the building management (which is not the same as Sonder) messed up somehow.