Salle was very responsive and helpful. For example, when it got hot out, she came over immediately to put in the air conditioners. The apartment is pleasant and well-stocked with everything one needs. The only small drawback is that the garage for this apartment has two lot spots which park directly behind it. If both spots are full, getting out requires a little maneuvering--at least it did for me. Overall, though, I would strongly recommend this apartment.