Neil and Kelly were very responsive in making sure we had everything we needed for our stay. The Twin Cities was covered with glare ice the morning we were due to check out, and they were out early salting the steps to the basement, and then offered us the chance to stay an extra 3 hours to wait for the roads to improve. We had ample supplies to do breakfasts and lunches there, and connected with area family and friends for the evening. We are in the process of building a new home in the area, and this gave us a great place to stay for Christmas with family, and close to our new home for finalizing plans.