Very responsive however, I would strongly not reccomend. When we arrived it was 48° and the house took all night to warm up due to the pipes throughout the house (despite the thermostat being relatively new). It was supposed to be a nice getaway for our honeymoon but we were dissapointed with dirty dishes from previous customers, a cold home, no cleaning supplies (dish soap was practically empty) and a 78 dollar cleaning fee over two nights despite all the of rules put into place that require YOU to clean the entire home- actually ridiculous. You should pay US for cleaning.