This was a clean and cute place to stay. Very newly renovated. I had read a couple reviews about noise from the people living above, and voiced my concern. Joy said she would ask them to keep it down. It was loud with them just walking, but didn't hear a peep after like 9pm. It was quiet and comfortable, and the towels are super soft and fluffy...something I don't have ay my own house, so it was a treat. Communication and check-in was a breeze. We will definitely stay again if we ever need to.