It was freezing, the furnace was blowing cold air. After contacting Kelsie a few times it was a little better towards the end of the trip. There were 2 dirty wash clothes left in the bathroom. The remotes for the tvs didn’t work so we had to download an app to run them, the wifi didn’t reach one side of the house too well so it was difficult to run the tvs. Kelsie was very responsive to all issues we had.