First off... ratings:
House is 5-star out of 5.
Owner (Greg) is not 5, not 6, but 7-stars out of 5!
When you pull up, you notice the cottage is cute, well manicured, and has a wide open yard with firepit and grill. Nice.
When you walk in, your first thought will probably be, "wow, this is REALLY nice!" like mine was.
Walls are all painted with crisp colors, floors are very nice, appliances are all updated stainless steel, and there are so many nice touches, you just feel like you made a really good choice.
All rooms are fairly small, but comfy. The details and living space are what makes it so good.
Nice 'Welcome book' tells you all you need to know.
Great selection of cooking tools; nice plates, glasses, etc.; spices -- even a fresh pack of coffee by the maker!
The place is "better than advertised," in my opinion.
But the real difference maker, to me, is the superior responsiveness and friendliness of the owner Greg.
His house rules show you he wants you to enjoy your stay.
His small touches (soft towels, quality furniture, great internet and TV, etc.) show you he 'gets it' and wants you to feel welcome.
And the true test? When something unexpected came up, he responded above and beyond. There was an unpredictable issue with a utility service that was completely not his fault, but he took care of everything IMMEDIATELY and made sure a small glitch (again, unpredictable and not under his control) did not become a problem for us.
5 stars, plus one EXTRA STAR for the many extra nice details, and ANOTHER BONUS STAR for handling what many owners might say, "not my fault, not my problem" as just another opportunity to show that he's one of the most exceptional Air BnB owners.
Cannot recommend the house AND Greg enough. Thank you for helping us have a great stay!!