Michelle is friendly and responsive. The place has large common areas (living room and dining room) with bedrooms on the smaller side. The place is clean throughout. The one window air conditioner in the dining room seemed to keep the place a comfortable temperature, although the weather was mild during our visit. Each room has a fan but we couldn't get the windows open for any fresh air. The location seemed great for us. We got most places we wanted in 15 minutes or so.