Pam's communication and responsiveness was exceptional. There were a few minor issues/questions that we had upon our arrival and she responded immediately. The location is perfect, just a couple of blocks off the Lyndale/Lake intersection, adjacent to a park and Sonnie's ice cream parlor, and of course a short walk or bike ride to the Greenway and lakes. While this may have been stated in the advertisement, I did not realize that the studio is a basement-level apartment. As a result, the windows are quite high and while attractive and cozy, the studio is quite dark. The window coverings are of poor quality, often covering 1/3 to 1/2 of the windows which exacerbate the situation. Other than this, we enjoyed our stay. The bed is SUPER comfortable, the kitchen is fully stocked and the back garden offers ample space to relax and enjoy a meal or a drink.