The space and location can't be beat, but what stood out was that the communication was exceptional!! A couple issues beyond the hosts' control happened but my texts were responded to within minutes if not immediately: a previous person lost a necklace down the drain so it was clogged up - plumber was there and had it fixed in a few hours, and the power went out but the hosts kept me up to date on the restoration timeline. I will stay here again and highly recommend to anyone wanting to be close to uptown shopping, restaurants, and the lakes.