Robert was there to meet and welcome us on our arrival. He had tons of information and suggestions regarding places to visit and great spots for coffee and food. He had answers to all of our questions and was always immediately available if we needed help or information. The place is absolutely wonderful, especially if you appreciate original character and detail in a home. The apartment is spacious, well equipped and beautifully decorated with period furniture and accessories. The amenities were top notch and plentiful. I especially enjoyed the chocolate Gina and Robert provided as a "welcome home" treat. Would return in a heart beat, and highly recommend this accommodation to all.