Kim was very responsive from the first contact to the last. The apartment is beautifully decorated with comfortable beds and ideally located for St Paul or Minneapolis. On a quiet street but moments from Whole Foods and good coffee! Kim made a great effort to make us feel comfortable with so many special touches, from the welcome basket to the fresh fruit, basic groceries and toiletries. Special mention for the extra mile she went for our young twins by providing beds, high chairs, toys, books, cups, cutlery, etc, etc. Makes life so much easier! It felt like staying in a boutique hotel made especially for our family.