Check-in and communication was borderline awful. We spent the better part of 45 minutes arriving at the place and trying to call the Mint House customer service because there was no one at the check-in desk on-site. Then, once I received check-in info via email (why couldn't that have been sent prior to?), I get stuck in the elevator lobby because someone needed to let us in to use the elevator?
Just a convoluted and awful process, which is unfortunate because the room itself and everything else was perfect.