This airbnb was clean, nice, cozy, convenient and available at time when my family needed it most. While airbnbs are clearly not hotels some flexibility around check in/check out is appreciated for extenuating circumstances.
We booked the unit in a hurry to visit a dying relative. Some of the details of check in were lost in our rush to get to Minneapolis as soon as possible. The host and I have different communication styles and while the place was warm our welcome was not.