You will not be working with an individual but a company (“Frontdesk”) in which you cannot communicate directly with the person who can solve problems/issues. We had many, by the way. We were promised parking and balcony access only to be told neither would be available. The former was important, as we needed parking for our car and was one of the main reasons we chose this place. There were further issues in the form of no access to the tv since the roku lacked batteries (and there were no spares to be found anywhere), as well as the smoke alarm beeping endlessly with a low battery warning. Multiple attempts to discuss via phone failed. Would not recommend doing business with those operating this property.