This was the worst experience I've ever had though AirBnB. We showed up at the apartment and our door code wouldn't work. After 45 minutes being on the phone with their customer service, we realized that they had moved my reservation without telling me to another building that was in downtown Minneapolis, several miles away ("Don't worry - it's still in Minneapolis," explained the customer service representative). After another 20 minutes, we were moved back to the original building, but there were no 2-bedrooms left, so my son and I had to share the 1-bedroom.
Also, nowhere in the description does it warn you that the bedrooms aren't fully divided from the rest of the apartment - there's no ceiling on the bedroom so any noise and light from the rest of the apartment goes into the bedrooms. Not so great if you're traveling with somebody who doesn't share your sleep schedule.
The interior space itself was nice (though the mattresses are hard as a futon). The kitchen was well appointed, and everything was very clean. But I understand now why Sonder gets a 1.5 rating from Trust Pilot. If this becomes the norm for AirBnB, I will have to look elsewhere.