I was locked out of my rental 4 separate times waiting a total of 5 hours to get into my unit. I was incredibly proactive and anticipated these issues as I extended my rental and was worried my code to access my rental would expire. Told multiple customer service representatives and they all told me everything would be fine each time I was locked out. There were various failures in their processes that led then to these issue.
The place itself was clean but the toilet roll holder was broken and so it felt like there were some issues with the place. I would not recommend this place based off these issues.