Heidi went out of her way to make me feel comfortable, even though I sent a request at the last minute. She contacted me and made it easy for me given it was my first Airbnb experience. Her home is lovely and she put out beautiful blue pottery dishes in the kitchen and comfy towels on the bed that made me feel at home. All the descriptions of the space and neighborhood were right on! She even suggests places to visit - they were great! Her art and decor is delightful. My wife came to pick me up and intends to stay there the next time she is in town.