I was involved in a car accident and I was in the hospital and not even there to check out at 10 am. I had no access to my phone which was damaged. I literally had all my belongings out in the open including money passport and clothes I just bought. I had no way of contacting the host and I couldn't get in contact with my family or the airline until I got out the hospital. I missed my flight and I had a horrible experience the day before I even offered to pay $70 for a late fee but he wanted $200 because he said he missed two gigs that had nothing to do with Airbnb that's more than what I paid for my two day stay plus he had other guests checked in when I arrived to pick up my things. I just thought he would be more sensitive and understanding but even on the phone he was angry and complaining about everything he had to clean up. I completely understand he was upset but I didn't expect him to want $200. like I just decided to leave all my things and not show up. I've never had any problems with hosts and I don't understand how someone can be so insensitive and money hungry. I didn't stay an extra day and I wasn't even there for what I paid for.