Location was okay, house was nice, a bit small but nice. Owner was nice, but response time when messaging could have been a bit better at times, especially considering you do not have access to the heating. It was cold most of the time, owner said he was turning up heat and that it was at 74 or 76 degrees but it never felt that hot. We had to turn the stove on and leave the oven door open for myself and girlfriend to stay warm throughout the night. It’s already a very small place so for us to struggle with the staying warm was quite annoying. We were not allowed an early check in, and we’re required ti check in after 4 which was okay but when we got to the place at 4:30 we were locked out with a note on the door stating that the cleaning crew were still there and not going to be done until 4:45pm. Now i understand that it took longer to clean because of the previous tenant but it was apparent the owner knew this and didn’t tell me so when we got there at 4:30 we were stuck outside in the cold until the cleaning crew was done, and they were done a little before or after 4:45. so for at least 15-20 min we were waiting outside in the cold because we had to uber to the rental. When i tired to reach out to the owner about compensation, he seemed to ignore the question and move on to the next part of my complaint. I asked again still nothing but finally responded about the third time i asked. Aside from all that it was an okay rental. My only real issues were with poor check in, heating in the rental, and the owner’s poor communication.