Upon arrival, the walkway to the apartment complex had not been shoveled and was covered in snow. parking instructions were not made clear of what to do in a snow emergency, and I was unaware a snow emergency was declared until my Uber ride to the impound yard to retrieve my vehicle that had been towed. I politely made Steven aware of the situation, and he deflected it by saying he wasn't aware that I had a vehicle and gave me an attachment of the parking restrictions. (Hello Steven, how was I supposed to know that a snow emergency was declared if it was never communicated!?) That same night, the building had to be evacuated due to a gas leak in the apartment building. The situation was resolved, and it was still very inconvenient, considering I had class in the morning.