The place was very tastefully decorated and had the basic essentials. It has a very corporate and almost clinical feel to it. Not that it isn’t warm and cozy, it’s just run by a corporation and it shows. However, they were such great communicators and responded immediately to everything. We had an issue with the washing machine and they were there in the blink of an eye to fix it. We were impressed With the service.
The only reason we would not likely return is the parking situation. It got very expensive, even with the discount vouchers they provide. There is no in/out privileges, so even if you literally leave for 30 seconds with your vehicle and come back, you will pay a minimum of $7 each time. We ended up paying over $70 in parking and we barely used our car. There needs to be a better system. If you don’t have a car during your stay, this is a non-issue. And despite this, it was still a great stay.
The only other issue I would mention is that the HVAC system in the unit is incredibly loud in the bedroom. I sleep with earplugs in and could still hear the roar of it all night long. My husband is a very hard sleeper and it woke him up too. There is also a lot of street noise, but that is to be expected in a downtown location.
The pool is amazing and was never crowded. The workout facility has state of the art equipment and when you stay here, it is all at your disposal.