We had some issues with cleanliness, a broken curtain which was replaced by a blanket and a broken oven. When we arrived the check in was easy it was exactly as described. We came in to paper on the rug that had been missed by a vacuum. Stained couch, bedding and pillows. Hair on the couch and bed. Previous guest bathroom supplies. Like travel size soaps and a used soap bar in shower. A bucket of dirty towels in closet. And only one towel for us to use in bathroom I’m glad my family brought our own. The ac and stove were disconnected we had to reconnect both. Come to find out the oven was Broken. The host was told about all the issues some responses were quick some were very slow. They did offer to send out there cleaning service but we had to be there to tell them what to clean. We denied that due to us being on vacation and it’s not our responsibility to make sure they do there job properly. The stove top worked just not the oven so we were able to salvage some of the food we purchased. We used our pillows and blankets. Plus side the location was great. And the size of apartment was great for my family. My husband and I brought out 3 month old with us and the bedroom had plenty of room for us to have his play pen in. We also used the metro line every day It’s literally less then 5 mins away which was awesome. Overall I think the host just haven’t seen the house in a while and are depending on there staff to keep them posted on things. I give the overall experience a 3 out of 5.