Snow storm was coming to Minneapolis that was affecting our flight. Linda worked efficiently and closely with me in attempts to reschedule, cancel and ultimately keep our reservation due to our flights making it. She was kind efficient and thoughtful. The house was warm cozy and inviting with thoughtful gifts welcoming us. They allowed our adult children who live in the area to partake in their sauna the last night we had a pizza party. I can’t say enough about how wonderful and graceful they were.