Sonder is a mgmt company that manages many properties via AirBNB you loose all of the cutesy personal touches you would get from an actual person. Including continuity of support from your "host". The unit we were in had a fire alarm go off, the water shut off and the AC turn off during our stay. The unit itself was dirty and had ants.
The pillows were comfortable and the description of parking was accurate. Hard but not impossible. We took this place over others becasue another review said they could fit a pack and play in the closet and have some separation from kiddo, that was not true for us, it did not fit. Sonder did not provide it on time and the unit is very hard (concrete floors, shower stall not tub and 4ft tall toilet) so overall not at all kid friendly.
Sonder did make efforts to rectify these issues once addressed- we did eventually get two pack and plays, ant traps and some partial refunds.