Communication with Nataly was excellent and she was really kind. Check-in worked out perfectly - we got a very detailed guide on how to check-in. There were a few issues with the thermometer but nothing major. The kitchen was lacking a few cooking utensils (nothing major, though) but had a toaster, coffee machine, boiler, and microwave. We didn't have to worry about a key since the entrance was locked with a code. The location was outstanding for our trip, about 25 min from Mall of America, 15 min towards downtown. We felt very safe and comfortable and enjoyed our stay a lot. Thank you, Nataly!