My husband and I stayed here for about a week while we were in town for a wedding. It was very close to downtown, which was nice. It's not in the best neighborhood, possibly because of it's proximity to downtown, but we didn't have any issues. There were a lot of people managing this rental, so you might not always get the same person if you have a question or issue. However, everyone we spoke with was very nice and prompt with responding. We did have some issues checking in, but that was because google maps took us to the wrong location, so we entered the building from the wrong doorway. Overall, a good stay.