I recently had an extended stay at Daniel & Sarah's house in Minneapolis. It's clean, in a quiet neighborhood with easy street parking. They have a nest-type thermostat, so from the beginning it was a struggle with heat--in frigid February temperatures. The presets were frustrating. I would come back to a 60 degree house in the evenings and it would take over an hour to get back up to 70. They tried adjusting it remotely, but it was a constant issue. Most evenings I was wearing my down coat and hat while waiting for the heat to come on. The third week the heat just went completely out. It got down to 46 degrees in the house and I had to scramble and make other arrangements and leave. Daniel and Sarah are both very nice and responsive, but are on the west coast and don't have someone local to deal with issues--which is unacceptable.