I had tried to reach out to them asking a question about the fire place , no answer .Landed at 4:30 - made my way there . Got there around 5:30 . Noticed white dry stains on both couches , couch is creaking , plastic dusty plants everywhere super ghetto . The bedrooms look awful, cheap blanket , spooky bad vibe right away . Felt unsafe it was not cozy . went to get groceries… after coming back back multiple bags I looked at the kitchen and almost threw up . Grease everywhere, no kitchen knife no cutting board . Stains all over . Dirty sticky floor . Just terrible . Hair on the unwiped sink in the bathroom , one towel that’s poorly folded under the sink and looks dirty ( reservation is for 2 people for 4 days ) Tried to reach out on the app to ask if there are more towels I can use that are clean . After a while and now multiple texts to the property manager still No response , I went to Walmart to get a few towels from Walmart . Horrible . Got a new place right away .