There was a fire next door and the unit underneath us, the door was busted through quite easily by a stranger to alarm them of the fire - there are locks on doors but don’t seem to be that effective if someone could kick the door open. the night of fire we were woken up at 5am and couldn’t go back inside of our unit until 9am. We requested a partial refund for the night of the fire and was not given one, and requested a late check out as we only got three hours of sleep before checkout at 11. Upsetting because we had a 6 hour drive home that day and had to pay an extra hundred dollars to get a hotel for a few hours to get a few more hours of sleep before driving 6 hours home. Responsive friendly host and unit is lovely but we basically didn’t sleep the last night that we paid for as we and only received a partial refund of $5.