It’s hard to not give this house a 5 star because of the indoor pool and hottub but for the price we paid I couldn’t give it 5. We had several issues which Thomas said he would correct as soon as he could. Thomas was always right there for communication but things we had issues with couldn’t be fixed for our stay. This will sound weird but the pool was too hot 101°+ the kids couldn’t be in for very long and it took the 3 days we were there for it to cool down to even the low 90’s. The kids had a blast and the last day they could spend more time. The stereo system wasn’t working in the pool area. A word of caution also there are ants all over at least in the lower level so don’t leave food out and this was December. The house was great for our family of 12 Christmas get together but it wasn’t worth what I paid with several issues we had. Although Thomas tried to make it right I don’t know what could have been done during Christmas.