Check in went smoothly. The second bedroom was locked when we were let in. When it was unlocked, the room had been used. Unmade bed, bottles of alcohol on a cart. We said that we could live with one room if we got a credit. Ashley said ok. Last we heard from her. Also, the unlocked bedroom had dirty, stained carpeting and one lamp was broken in half. Living room tv cable didn’t work. I had to fix it. The entire 4 days we were there we never saw anyone at the front desk to talk about issues. After we returned home finally got in touch with John. He promised to have someone get touch with us so we could be compensated. Have heard nothing. Terrible experience. I would not rent from this place again.