Zach and Betsy were my first AirBnB experience, and they couldn't have made me feel more welcome, from our initial communications to actually staying with them.

I was initially nervous about how I'd get in if they weren't home when I arrived, but they eased my concerns well ahead of time by providing very specific instructions and the combination to the lockbox on their front door which held the house keys.

The room itself was wonderful--actually nicer than my bedroom at home! And the whole house was clean, neat, and very cozy. (Seemed like a safe neighborhood, too, and a quick shot from the airport on the light rail and then a short bus ride to a stop about a block away.)

Clearly having done this before :) , Zach and Betsy had written instructions in the room about what breakfast food I was welcome to, how to get online access if I needed it, and generally making me feel very much at home. A fresh towel right on the dresser, a huge and cozy bed . . . felt like home away from home from the moment I arrived.

I was only in town for a couple of days and was running on my own fairly tight schedule, so I didn't see much of either Betsy or Zach, but I did manage to spend a few minutes with them on my second night there. They were definitely busy too, but took the time to chat a bit and make me feel welcome and comfortable. Both of them are very friendly, and I'm glad we at least got to connect in person.

I would stay with them again in a heartbeat and can't recommend them highly enough. Thanks so much, Betsy and Zach, for making my first AirBnB adventure such a treat!