Never met Julie, windows on this beautiful porch, only half were able to open or close, could not sit in porch, no dish towels, not enough paper towels in kitchen ,only small portion of 2 rolls. Other than that everything seemed clean and neat. Also, to use bathroom we had to go to the upper level or lower level, none on main floor. But we enjoyed our stay as we could walk to Lake Harriet and Lake Calhoun.