I was slated to spend a month in the space. It was a very clean space. However, unfortunately, another guest had been smoking in the space and given our extended stay this was not going to work for us. I brought this to the attention of Ishmael and he was very understanding and helped us change our reservation so that we could go elsewhere without paying for the whole month. I really appreciated his attentiveness and understanding. As well as his efforts to amend the situation. Knowing his response, I would not expect another issue at the place but also would feel assured that they would help amend any situation that may arise. 5 stars for service