The place was great. Michael was communicative and the place was exceptional. My only complaint was that during my visit I was involved in the Mall Of America shooting. After this happened, I wanted to go home because I was panicked. I was informed I wouldn’t receive my money back if I decided to leave early. Despite having stayed yet. It was disheartening. I even offered to provide proof of my situation. Didn’t seem as though this company cared about the lives of the customers. Lovely place, but won’t stay again.