Host was always available, unit was very clean, but for the life of me I couldn’t understand why the unit had some many black bugs throughout, I don’t like bugs and I had and little 4 month old baby, it was very uncomfortable and unacceptable, they were EVERYWHERE, the kitchen-bathroom, bedrooms, living room, we killed so many throughout our stay it was just sickening.-Until this issue is resolved, I don’t recommend them resenting this unit out to anyone else.