Excellent communication and flexibility. Very clear instructions about how to get in and the nice food amenities made it feel like you were a special guest. The Keurig coffee maker and home made pasta sauce and salsa, as well as the snacks and even fresh fruit were so nice that we didn’t need to do much grocery shopping. The location was great to access the parks and lakes and restaurants in the area. We only stayed two nights but we felt like we were home when we were there. Thanks!