Em really goes out of her way to give you as close to a hotel-like experience as possible. The apartment is immaculate, well appointed, and in a fantastic location (you look right down on the Convention Center). Em is a great concierge with lots of ideas for things to explore and we were happy with all of them (the helicopter trip through GroupOn was the highlight though). Though it's not part of the service Em even moved our laundry into the dryer and folded it :-). It's definitely on our list of places to come back to. Spaz (the bunny) is also quite the gentleman (lady?). I used the exercise room every morning and you have 24 flights of stairs you can climb if you do don't like machines. Oh, and the people in the high-rise facing you might put on a show if they're feeling frisky ;-)