My wife and I had a great experience with Grace. She was wonderful, very helpful, and responsive to any questions we had. The apartment was right downtown and within walking distance to the train that takes you to and from the airport. It was also close to Pike Place Market and the Space Needle was within walking distance. The bed was on the firm side, which was good for me but my wife likes the softer mattress. The couch was also comfortable to sleep on as well. Would stay again if we come back to Seattle.