He is a very nice and friendly guy, only seen him twice the whole time we were there and he was very polite. As for the space, it was great. Lots of extra blankets and travel books in the room to give you a selection of things to do in the city. The private bathroom was inside the master suite and it was huge! Great space & you can control your own temp in the room. WiFi was a little rough to use at times. Lastly, parking is 100% hell because you have to park on the street so if you’re going out to see the town like we were 9 times out of 10 when you come back, you’re either going to have to park illegally and move in the morning (hopefully no one tickets you) or come back early.