The place was very clean and Elizabeth allowed us to check in early because our flight arrived earlier in the morning. We loved her reccomendations for food and drink in the area. Since we had never been to Seattle we were surprised that the place wasnt as central as we expected. It is a bit of a commute to downtown/pike place and other tourist spots. At times that was nice to be away from the hustle and bustle but we found it to be inconvenient. The place is in a basement suite and we found the noise of footsteps above to be bothersome at times. No complaints as far as Elizabeth. She was kind and helpful. Our expectations may just have been a little high but we didnt find it to be the best value for the price.