I couldn't find the Welcome email with instructions regarding check-in but William was very prompt in replying all my messages on Airbnb. The neighborhood is nice and quiet. The unit itself is beautiful and modern, love the open space, very clean! The bed is pillows were ridiculously comfortable - we took the pillowcase off so we could find out where we could get one for our home :) It was our first time in Seattle so we rented a car and it was about a 10-15 minute drive to Pike's Public Market and Capitol Hill. Very much enjoyed our stay!