Jill was very responsive. Minutes after I texted her for a mattress topper and a box of Kleenex, she had the items waiting at the landing. The Airbnb unit sat below Jill's home so we heard footsteps above.........and whatever delicious baked goods she had in the oven. :))) The set-up definitely made it feel like a home away from home.
We loved the jacuzzi in the unit. Upgrading the cabinets and shower lining in the bathroom may modernize the place. Other than that, we had a nice stay.