Jay was so welcoming. I was staying for a whole month and had a large amount of luggage. He kindly offered to pick me up from the light rail station, which is very near the house but would have been tough with a month's worth of bags to wrangle with. He helped orient me to the neighborhood and toured me through the property to acquaint me.
During my stay, Jay was very responsive through phone communication and very accommodating of any needs I had; for example cleaning of linens/towels etc, where to park my bike, etc. The house is also in a very nice neighborhood and even people who lived on the block were very nice when I ran into them.