The Hostess was in communication with us when we first reserved the home 1 1/2 months prior to our visit... and again just a couple days prior to our visit. She was thorough and accurate in her description of the place. It is a beautiful "granny's house" in the Hostesses back yard. We just used the side gate to get in and out. The place was clean and ready for us. They key was in a lock box which she had given us the combo to. She even had snacks and coffee in the room, along with Seattle maps and travel books! And there is a mini-fridge and microwave! The location was amazing. The neighborhood is beautiful and quiet. Small streets with lots of trees. We used UBER (a version of a TAXI, only cheaper) and got around Seattle just fine. I loved that there are 2 sleeping options; the loft and the hide-a-bed couch. We used the loft and it was sooooo comfy! The Hostess made her place have most of the options of the hotel, but with a "homey" feel to it. Nice family. Nice dog. Nice place! You can't go wrong here! We would go back in a heart beat!