We were a big group of friends who originally booked this location because of the number of beds provided and the great location. But the night before our stay, I was told that we could no longer stay through an email, which I missed. No attempt was made to call me or notify me through the Airbnb app, so I only found out after my friends had already arrived at the airbnb and realized that they didn’t have the access code. I was about to board my flight when I read the email and in a panic, called vacasa right away, who told me that the home actually was OK and that it was a miscommunication with the owner, and that we were allowed to stay in the home. They also had booked us a back up home. They let us look at this original house first, but the “futons” were broken and not truly big enough for anyone to sleep on; there were paint buckets in the kitchen and a giant box (presumably a new sofa bed) and so it was clear to us that even though the home was deemed “ok for us to stay”, it definitely was in the middle of some repairs/remodeling. We ended up going with the back up home which was a MUCH better stay, but we had to spend a lot more money on transportation because it was much further from downtown than the original location, something that was annoying to deal with so last minute. Had we known we would have to stay so far away, we would have rented a car. Overall, vacasa did help us and found us a better place to stay, but the communication between vacasa and the owner caused us a lot of heartache and it was clear that this home was NOT as described at the time of our booking. Hopefully all the issues have been fixed by now, but wouldn’t recommend staying.