The good: Location was fantastic and close to everything. Building felt secure. Communication and check-in was great.
The bad: Wow, this place was not clean at all. The fan blowing in the bedroom was literally caked in dust. The bedside tables and other surfaces were covered with a layer of sticky dust. We tried to slide our bags under the bed and it looked like months of dust was just swept under the bed. There was a bit of a smell in the living area, but we got used to it after a few days.
Sarah & team were responsive when we told them how dirty it was and had it cleaned the next day....but it was not much, if any, better. Was hard to tell any cleaning happened. They got 50% of the dust off the fan, and maybe that's it? They mentioned the fan would be replaced so we could use it without spraying dust throughout the room, but that never happened.
We ended up going to Target, buying a bunch of cleaning supplies, and cleaned the place ourselves. Not a fun vacation activity. Layers of dust and grime came off surfaces such as light switches, the bathroom, etc.
We made it through the week, but did not enjoy any time spent in the apartment, unfortunately.