Very nice , comfortable home that was plenty of room for my family of four. Jana was annoyed that we did not place the dishes in the dishwasher. We were in a bit of a hurry and candidly, I would not expect guests to do any clean up. If I was to stay in a hotel, I would certainly not be cleaning the room. Also, the toilet was clogged (at no fault to my daughter) and Jana seemed annoyed when we informed her. She did not seem understanding/sympathetic. Perhaps take hospitality classes?