Emily was not able to greet us when we checked in, but the instructions she provided were excellent and had every detail for us to check in and out without any questions. It made my job easier as the organizer of our trip to not have to deal with too many questions. We rented the basement floor which was decorated in a clean and modern style. Everything was provided, including kitchen appliances and utensils. All amenities we expected were there. The wall heaters were very effective in keeping the place warm and cozy. There was construction going on at the house next door, but they kept appropriate quiet hours at night and the machinery was barely noticeable during the day.