Anna was very welcoming and friendly; she was keen to help with suggestions for things to see and do, and we enjoyed chatting with her. The home was clean and comfortable. The location was close to the express bus stop which made getting downtown fairly quick easy, even though it was a fair distance. Lastly, we were impressed with how caring Anna was towards another guest who'd had problems with her next Arbnb, which included trying to help her find alternative accommodation.