I left prior to the end of my stay with Elizabeth after a very troubling & frightening angry outburst by her. I informed her I would not be staying after she raged at me in an irrational angry voice as I washed dishes to “shut up”, saying it at least 3 times. She refused to refund the balance of my stay of about a week I had paid in advance & Airbnb resolved the refund issue on the telephone in a short time in my favor & I left. The trigger for Elizabeth’s irrational rage as I stood washing our mutual dishes after dinner was I picked up a lid on a pan full of something yellow near the sink and asked her, “ What is this”? She yelled in an angry voice, which shocked me, “Leave that alone”. I was stunned and then asked
her “if there was a problem.” She then screamed “shut up” at least 3 times
and seemed to be in an irrational rage, walking threateningly toward me and looking angry and continuing to yell at me. I left the kitchen immediately, went to my bedroom and waited about 15/20 minutes and then went out to tell her I wanted to leave and I wanted to resolve the issue of the refund of the balance of my stay without involving Airbnb. She told me to “do what I wanted to do” and she refused to refund the balance of my stay. LFortunately, Airbnb resolved the issue within a couple of hours and, as it was then late evening, I left the next morning. There were problems with the accommodations which I tolerated but I was not not happy with such as: dirty comforter& pillows and old & stained, mattress old & stained, duvet stained, towels and wash clothes old & thread bare & stained— window blinds dirty in bedroom & kitchen, bath tub did not drain so at least a foot of water stood when showering, bathtub old and stained & mold all around edges where it needed caulking, shower curtain not freshly washed, dining on kitchen or dining room tables impossible as tables heaped with papers & misc “stuff”, kitchen counters so cluttered there was little room for food preparation. For example, there were dozens of jars & lids of varying sizes which took up 1 counter. The entire house seemed chaotic, other than the living room area. The houses was so cluttered with “stuff”, it appeared as if someone was just moving in or just moving out. Elizabeth complained that I used too many towels as she wanted me to use the same face & bath towel & wash cloth for a week. I said no, I wanted a clean face towel & wash cloth alternate days and a bath towel 2/3 times weekly, and I offered to wash the towels I used if it was a problem. I have been an Airbnb fan since 2014 and this experience with Elizabeth is a first and I hope a last very negative experience.