Tom is a perfect host who communicates exactly enough to make sure everything runs smoothly for your stay. He was even generous enough to lend me a personal item I needed. Other reviewers have mentioned the noise of footsteps — the sound in the unit is nothing out of the ordinary for living in an apartment building and was not at all bothersome. The amazing amenities, 3-minute walking distance to the Arboretum, and privacy of the unit however were beyond expectations. I highly recommend staying here with Tom!