We didn't have any questions for Krystal during our stay, so please refer to other reviews if response time or things of that nature matter to you. But I can say that the check-in experience was very straightforward, and the designated parking was very helpful in a neighborhood where street parking fills up quickly. We found this North Beacon apartment to be a great starting point for venturing into other parts of Seattle. We were close to dispensaries in the Industrial District (plus one of the thrift stores where the "Thrift Store" video was filmed), as well as a reasonable drive to places like the International District, Pike Place Market, the Museum of Pop Culture, and the cruise ship piers. (Fremont was a bit more of a journey, but it still wasn't a bad drive.) For travel considerations, this place is a reasonable drive (less than 30 minutes in light to medium traffic) from the airport. It's also very close to King Street Station (for BoltBus and other travelers), and you can easily get between King Street Station and this apartment on the Route 36 bus. The apartment is fairly spacious, though the common area on the middle floor can get a bit crowded with five guests there. (It just means, though, that some will need to be at the bar or dining table while others are closer to the TV area.) The two full bathrooms are located where they won't disturb people in the three full bedrooms; and for anyone needing a bit more white noise to drown out sounds, there are three floor fans in the apartment. The extra bed (or futon) isn't in a very private area; perhaps a room divider would be a good investment if the host finds herself renting this place to a lot of larger groups. But overall the beds, bathrooms, and common area were adequate for us and made our stay comfortable.