This place was marketed as “ULTRA CLEAN” in the header description. Turns out it was not cleaned at all. There were dirty and wet socks lying in the bedroom, the sheets were slept in, dirty and not been washed in one of the rooms. When I asked to have the $190 cleaning fee waived, all I have gotten to two weeks is a brush off response saying they continue to wait for a response from their management company (if you can’t get hold of your management company for over two weeks, you should not be in the AirBnB business).
I have asked for compensation numerous times and the same brush off response each time.