If you take a look at my prior Air BnB experiences, I have nothing negative to say and have only given positive reviews. I also have never received negative reviews because I used to host and know what's expected. My experience at this Air BnB was the worst Air BnB experience I've ever had, and I don't recommend they continue listing their space. We received noise complaints, ran out of hot water, and had to pick up after ourselves (throw all sheets and towels in the bathtub, put dishes in dishwasher, and throw away all garbage).
The house accommodated up to 7 guests. Our group was 4 guests on Friday night, and 6 guests on Saturday night. For the majority of our stay we were out and about, and only used the house to get ready and sleep. On Friday after we checked in, we went out to dinner. After dinner, we came back to the Air BnB and watched TV in the living room before heading to sleep. Woke up to a noise complaint post-it by one of the neighbors. On the 2nd day we went to an event from 2pm-7pm, and returned home afterwards to change for dinner. After dinner, we came home and went to bed. While getting ready for dinner we had music playing from the TV in the living room. That was between 7pm-8pm, whereas, the quiet hours don't start until 12am on weekends. I received another noise complaint, but this time from the Air BnB host directly accusing us of throwing a party. The host based his accusation off of the same neighbors who had complained a 2nd time to them directly. It appears the quiet hours mentioned on the listing are misleading and should instead read "24/7 quiet hours". This also means that although there's a beautiful terrace with BBQ, it cannot be enjoyed by guests because of the noise. The proximity to neighbors is too close and the walls are paper thin.
To top things off, on the morning of our departure the hot water ran out after the 1st shower. 5 people in the house had to shower with cold water.
I reached out to the host to try and resolve this accusations and issues, and was not provided any compensation. The host apologized for the hot water issue, but did not apologize for the accusation around the noise complaints.