5 stars for location and communication prior to arriving.
2 stars for cleanliness. I honestly don't know how recent travelers have given this 5 stars based on this alone. I tried to tell Ben our first day that whomever is cleaning this apartment is not doing a good job, and he absolutely lost it on me - yelling at me over the phone, interrupting me, telling me how he is a Superhost. This was when I told him that there was a half-drunk soda in the fridge, bag under the cabinet (sticking out, mind you, which is why I saw it/thought it was trash), a dirty towel in the bathroom drawer. He told me it wasn't my business because that stuff was for either the maids or for the person fixing the furnace. I didn't bother sending him photos the next day once we had an opportunity to really settle in - food splattered all over the microwave, the oven looks like it hasn't been cleaned in 5 years, mold in the shower, surfaces that haven't been dusted (i.e.: upstairs dresser), the sink had a wire "shelf" in it which also hadn't been cleaned in forever - gross black stuff growing on it (we washed it 3x in the dishwasher to get it off), food/something splattered on the inside of the cabinet where the trash can is, and a general overall untidiness (someone maybe lives here sometimes?). The place needs some TLC - the towel rack in the downstairs bathroom is bent, nails in the wall where something once hung, markings on the walls.... I can deal with that stuff if the place is at least clean, which it isn't. If you plan on cooking, there is only one large pan and one large pot and colander. Also no coffee pot (granted - wasn't listed as an amenity, as Ben made it a point of telling me, apparently due to something that happened with a previous guest). Given it's Seattle - like the coffee capital of the NW - maybe have at least a French press so we don't have to spend $4/cup out somewhere, especially when one of us drinks like 6 cups of coffee a day?