The first issue we had was cleanliness. We arrived to find a bag of trash on the front steps. The floors hadn't been thoroughly swept and the bathroom trash hadn't been emptied. There was even hair still in the bathroom shower. The upstairs rooms smelled like diapers. The downstairs fire alarm had no battery... The second main issue we had was with the accuracy of the bed descriptions and specifically the downstairs bedroom. Note that The two upstairs bedrooms share a jack and Jill bathroom. Wasn't a big problem for us but could be for some so I felt it would have been nice to know. The downstairs bedroom is the "double bed" listed, but it is actually a small loveseat futon folded down with a thin mattress cover on top. It was incredibly uncomfortable. Additionally, while those in our group who stayed in the upstairs rooms were not bothered by the loud road noise, we in the downstairs room found it to be very loud. I would not recommend using this place if you need the downstairs room for your group size. The patio seemed nice too but the lights were broken which was disappointing. Finally, this one is a little petty and I probably would not mention if we hadn't had the other issues, but there is no coffee maker, just a kurig, and the only pods they provided for the kurig were decaf. We felt that for a house that is supposed to sleep so many, it seemed strange not to have a coffee pot. The decaf pods were just another little tick that made it feel not very hospitable. On the positive side, it's a convenient location especially with the light rail to northgate open now, and those in our group who stayed upstairs had a significantly better experience than those of us downstairs.