Leela met us on time and was very polite. The location was right off Pioneer square and made access to the city and waterfront ease on foot. The loft itself is just as pictured but has a few problems only 1 being the location and alley behind that has garbage pickup at 5:30am. The ceiling fan is attached to a bank of floodlights that can't be dimmed or turn off if you want the fan running which we needed since it was a 90degree June day and the unit doesn't have a/c.