The unit was as described, and the location was perfect for our visit. Great coffee shops, convenient to the light rail and family nearby. However, when we checked in, it was only 57 degrees in the unit. We notified the host who responded to our concern by recommending that we use a small space heater that was in the closet to warm up the unit. This was not sufficient. We felt it was unsafe to run while we were sleeping, so we slept in our sweats, but were still cold. In the morning, we notified the host, who arranged for a maintenance tech to check it out. They confirmed the heat ventilator was not working and provided an additional bigger space heater, but the ventilator could not be fixed during our stay. With two space heaters, we managed to keep the unit at a tolerable temperature, but we did not sleep very well due to the cold. We requested a partial refund and came to a negotiated agreement.