We got locked out of this apartment because the keypad at the front door didn’t work and we had no chance to reach the host!!! He did not respond to several text messages and my calls just got declined so I could not even reach a voice mailbox. This happened in our second night that we booked with this Airbnb which is why all our things were already in the room. We had no choice but to book a hotel room for the same price as the entire Airbnb for two nights. The host did not refund us the full Airbnb and had all his hidden costs in cleaning fees. We now had to pay for the Airbnb and the hotel that we necessarily had to stay in because we could not get into the Airbnb or get any of our things. Additionally, he promised us money back when he told us last minute we could only check in 1.5 hours later than agreed on. We also never saw any of that money. The hosts behavior has been very ignorant after all of these issues.
Inside the rooms you can hear all noises (TVs, snoring, etc) from other guests and the apartment smelled extremely bad from rotten food in the refrigerator!!
We would absolutely never stay at this place again. Mistakes can happen but getting absolutely no help from the host or any offer to help make this situation better afterwards is absolutely unacceptable!