Jessica was always very quick to respond and provide any information or answers to our questions. The space was very clean and comfortable, just as described. The only complaint we had was that the temperature was a hot that week and there was no A/C, so sleep was very difficult. Also, the firehouse across the street lit up almost every night, which I know isn't something that can be controlled. Overall the experience was good, just wish the temperature at night was a little cooler!