After first arriving, I had noticed that the room didn’t seem to be up to par with the cleanliness expectations. After messaging Ella, who swiftly responded, she deduced that the cleaning schedule had been mixed up, which lead to my unready room. After I was notified of this, Ella allowed me to stay in another room for the night so my original room could be prepared the next day. Before I knew it, I was able to move back over and enjoy the rest of my stay. With great communication and assistance, Ella did a phenomenal job of handling the problem and providing the best solution for me. She definitely cares about her renters and will do the absolute most for you. Definitely recommend! The place itself was easily accessible to the metro and in a nice spot a couple minutes outside the downtown area. It’s gated with many locks, so you can rest easy at night. Definitely a great place to stay at my first trip to Seattle.