My wife and I and our two adult kids stayed at Chad & Ruben's apartment for a 4 night weekend stay. This was my first time using Airbnb and I encountered issues with Airbnb verifying my identification. But actually, it was refreshing to know that they took this security measure very seriously. After trying to get my profile setup on a Sunday night, a quick chat session with an Airbnb rep on Monday morning finalized my account setup. In the meantime, I had messaged Chad and Ruben indicating who we were and that we really liked the place and wanted to request it but were having the account setup issue. They responded within 5 minutes indicating they would hold our spot in line were another request to come in in the meantime. I was impressed with their quick, courteous response.
As advertised, the apartment was located on a quiet section of E. Thomas street at street level just a 3-4 minute walk to Broadway on top of Capitol Hill...not to mention being equally close to 3-4 coffee shops! Upon walking in, our first impression was that the apartment was clean, not too big and not too small, and had everything we really needed, especially given that we were going to be out and about a lot, and mostly being in the place just at night. The living room included a large flat screen TV and the couch was very comfortable, in fact the "kids" slept on it. One "kid" used the included air mattress the first night which worked fine but he did not want to bother inflating it each night so opted for the couch after that. The kitchen area was small, but what one would expect in a small apartment. It included a refrigerator, stove, sink, utensils, pots, pans, etc. (no dishwasher). The bathroom was roomy with the necessities provided (bath towels, T.P.), plenty of hooks for drying towels and all components working fine (shower, sink, toilet). The master bedroom contained a very comfortable queen size bed with abundant pillows and blankets. One person moving around in the bed hardly moved the other person.
All in all, the apartment worked out great for us. The price was very good, the location was excellent and the communication between us and the hosts (Chad and Ruben) could not have been better. We most definitely would request to stay at their apartment again on a future trip to Seattle!