BEST DARN SERVICE EVER! 5/5 experience! My boyfriend left his car keys in one of the drawers at the Airbnb and he didn’t realize until we were about to board our flight back to Cali. Katie was out of town and had little to no reception at the time but still went out of her way to communicate with us and willing to send the car keys back to our home. The host was super kind and understanding. Looking forward to booking again when visiting Seattle. 💜