Communication with Ella was poor. There is no elevator and the room is on the 5th floor. She didn't provide a key to the side gate, closest to the stairs. There are different codes for front and side gate and I got locked out when the front gate code didn't work. I asked for the key to the side gate after that and was finally given one. The room was clean but not very liveable. No place to sit but the bed and a hard chair that was much too low to sit at the high counter. A microwave and hot plate were provided but the hot plate didn't work. The small frig is fine. There is a full kitchen, laundry, and pool table in the common area, which you have to walk across the roof and down 5 flights to reach because a key to the door wasn't provided. The common kitchen is nice but disgusting as no one cleans up. The room is on the same level as the roof deck, where people smoke and hang out but there is a big window on that side of the room with a curtain that can be seen through at night when the lights are on, so there is no privacy. There was a lot of partying in the building and people threw their used cat litter in the hallway and it stunk from then on. The room is in a good location and if you are going to eat your meals out and only use the room for sleeping it might be ok. I would not stay there again.