I had made a sort of unconventional booking. I made the booking for my wife and our young kids. They needed a place to stay in Seattle on their way up the coast from Oregon where they had been camping. I had to head home early and had taken a train back home to Vancouver.
So Sean had three people showing up who he had never met and who he had not had any direct contact with.
My wife had the address and check in info, but didn't have a reliable cell phone (due to the lousy US roaming plan on her Canadian cell phone and due to her having been without power for a few days, so the cell had minimal charge).
Despite these limitations, everything worked great!
Sean had provided all the info needed for my wife to find the place and get checked in easily.
The room was perfect for their needs.
Sean and family were very welcoming, even though they had guests visiting.
My wife and kids had a great time in Seattle and appreciated Sean's hospitality.