Honestly it's such a wonderful place. Right in the middle of downtown Seattle. Very secure. The washer and dryer was the blessing I didn't realize I needed. Instead of coming home with a suitcase of dirty clothes I was able to come home and put away all clean clothes except for the ones off my back. Amy was very quick to respond and very kind. She went above and beyond to accommodate our late check in. I would stay here again in a heartbeat.