We were very grateful that Melissa let make accommodations for our arrival. We had great communication and she was easy to reach. The area is close to a nice shopping center and that was good, although I didn't feel comfortable walking after dark. The entrance is a bit grungy and felt like an abandoned apartment building but once in the unit it was okay. The restrooms seemed clean but the carpet seemed worn. TV had very little channels so if you bring a Chromecast device that might be helpful. Overall our stay was good.