Josh and Nicole were extremely friendly and welcoming. the apartment was cozy and had great amenities especially if you are planning on cooking. the bed was super comfortable and the bathroom had a great shower and tub with consistently hot water and great water pressure. the bathroom and kitchen floors are also heated!! we didn't end up using that feature since it has been on the warmer side but I can imagine that's quite nice on really cold days. Josh and Nicole helped us out with providing a desk chair for us since we were working from home. they were also very patient with us having our groceries and some packages delivered there which was a huge help to us! the location is gorgeous with a very close walk to the lovely main street of Madrona and also Lake Washington! would highly recommend!!!