Jaq made us feel very welcome and provided easy to follow information. The accommodations were as described and better than we expected. Accessing the loft was simple. Dirk and Jaq have thought of many things to make their guests comfortable (coffee, tea, lotion, shampoo, etc.). The room is very private and we ran into very few people. It was nice having a secure place to store luggage after check out and the room was even ready early. The loft is VERY close to the tram and is an easy walk to Pike's Place. We walked around the neighborhood during the day and at night and felt at ease and safe.