Tl;dr - clean, well located, broken bed and air mattress both, and mislabeled sleeping arrangements in the listing. Owner will fix broken things but doesn’t seem to care if guests have a mediocre experience
This place was very well located and clean. The kitchen was well stocked, and check-in was easy.
However, we ran into a few issues during our stay that made us not love it.
First and foremost, there’s no way 6 can sleep here unless you have children. There’s a queen upstairs, but the downstairs was a fold out full, and the futon on the middle floor folds back and becomes a very short twin. Certainly not what anyone would consider a sleeper sofa.
When we first went to go to sleep the first night, our friends who were using the upstairs bed simply sat on the edge of it, and the leg broke. We found the air mattress mentioned in the listing, and tried to use it but it would not inflate so they had to sleep on a pad of blankets on the middle floor.
The next day, Vince did have someone come to fix the bed, but told us that it was our fault and the cleaning crew had said it was fine before we got there. The issue with that is we found the middle support legs in the closet not being used, and the screw that was holding the leg on that broke was already stripped. He did not make mention of charging us for this, but he was unwilling to listen and work with us that 3/5 of us were displaced for sleeping in the first night. He also told us directly that there is a weird trick to get the air mattress to work, which also shouldn’t be listed if there are no additional instructions included with the bedding.
Upon checkout, I worked to address the issues we had run into with Vince, but he ignored my initial message and he did not reply until two days later when I sent a follow up message. This did not lead to anything productive, much less an apology for the bed or air mattress issues.