Last minute flight cancellation and we needed a place to stay for a family with 2 teens. The location was great with a Safeway super market at walking distance and a safe place to park the car, not on the street.
We had some issues with the heating, Bell and Jacob were always reachable, and even overnight 2 space heaters to the house.
Every question we had was always answered within one hour.
I would stay with them again.