Carl was very friendly and helpful right from the start, making me feel right at home the minute I walked in. The room was comfortable and spacious, and I appreciated that it had a desk as I had some work to do in the mornings. He was very generous to provide coffee, snacks, and even an umbrella when I ventured out in the day. The light rail is literally right around the corner, which made trips to the city and airport extremely accessible (and cheap!) - I highly recommend staying here for a comfortable & convenient stay!