Communication, check in, check out, and location were all great. But there was hair scattered throughout the room and a few on the bed making me question how much the space was cleaned between guests. There are several rules to follow while in the house such as keeping showers to 15 minutes or less and I was upstairs and they asked I walk more on my toes while up there. Aside from that, decent experience. The stairs are a hazard though, be extra careful!