Rachel was very kind and accommodating to let us check in early due to our flight arriving nearly an hour ahead of schedule. The apartment was cute and in a great location for tourists to explore the city. There was no coffee pot so we had to spend a bit more on coffee every morning but overall it was a nice place. The lock box to return the key was a bit difficult to use as the scanner didn't work and it was unclear who to contact about that. An employee in the coffee shop said it happens a lot but otherwise it was a great stay in Seattle.