Leland has been very helpful, responsive and friendly from the day i booked the room to the day i checked out . Any question that i asked has been responded in a few minutes,the room was very clean,has everything you might need like tv,mini refrigerator,microwave even a xbox..house location is great.you can go to the downtown seattle within 15 minutes..i felt the hotel comfort during my stay so definitely thumbs up for Leland