Andrew is very quick to respond and has provided a lot of amenities for his guests. It's great to have a washer/dryer and full kitchen equipped with everything you'll need. The bed is medium firm, so no morning backache & the fireplace keeps the whole apt cosy. I always got a good wifi signal. Very clean. A very nice place in a great location, and still it's quiet both in the unit and the neighborhood. I was very comfortable here.