Lynne really helped me out in a bind! I am also a host in the same neighborhood as Lynne, and had an unexpected plumbing emergency which left our current guests with nowhere to stay for the night. I found their place on Air Bnb at 7pm, requested immediate check-in, and received the best hospitality within minutes! Super responsive, caring, and accommodating. Also graciously allowed a late check out the next day. Thank you!!!