First off, Emma was polite & delightful, letting us up slightly before check in time. Not to mention, the location was prime!
Nonetheless, the condition of the apartment was real bad - strong stench, old & worn out. The entire building was just worn out and old. Floor was badly scratched and stained, so was the bath. Shower’s curtain rod was hanging on a hinge and a door had missing knob. The front (main) door was not secure and we had to almost slam it shut for it to be properly closed.
Contacted Air Bnb support and was advised for certain procedure and the case was passed around and tended by many, each seeking same details, which we had to provide over and again. (Another long tedious process). But, we are appreciative of the team’s assistance.
We ended up checking out, left the host a message and checked in a hotel nearby.
P/S: Never be too trusting on pictures, any uncertainty, do seek clarity from the host. Seeking the support team is a long tedious process which I hope there would be no such need in future.