Great communication. Prompt and warm. We had a little issue (cleaning crew missed something) and she addressed it right away. Location is great. Walkable to local attractions, waterfronts, restaurants, coffee shops, etc... Probably my fault for not reading the listing carefully, but the main bed is a full sized bed (looks larger in wide angle photos). Kitchen is nicely stocked with coffee, teas, cooking and other utensils. Bathroom is a bit cramped by modern standards but everything works nicely. Appreciated that shampoo, conditioner, body wash were provided.