This place was perfect! The host, JT, was friendly and responsive. The in-person checkin was very smooth (3pm on a Sunday). The place is laid out very well to stay organized and comfortable during a stay. He was also very responsive to a couple of details I overlooked, like where to find the wifi password.
There are a lot of thoughtful touches throughout, like a power adapter on the living room desk and a portable space heater if you need it.
The place had the right amount of space for 1 or 2 people. I didn't have to use the pull-out couch, so I can't speak to that. This stay was early November (avg 45 degrees, no rain), so the place was comfortable once I turned the heat down. The elevators and lobby are extremely warm, but there's not much a host can do about that.
The location, right on the edge of Cap Hill and Downtown, is perfect for convention center events. There are stores nearby (even a Target on Pike) in case you need any essentials. There are some really cool bars, like Rumba, a block away.
I wouldn't hesitate to stay here again. The value compared to the nearby hotels is astronomical.