Paula & Dave are great hosts. Paula was great at communication and making sure we had all we needed, even turning up the heat for us the first night we got in. The description is accurate - you can sometimes hear them upstairs. But real time communication about the noise level helps and they are very considerate of that if you let them know. The space is great - well thought out, comfortable, and nice little touches. The hot tub was a huge plus! So nice after a day out walking around. We had trouble accessing Netflix, but made them aware of the issue and hopefully they will fix that (we could only get access to the instant queue and couldn't search titles). Overall, we enjoyed our stay and left refreshed!