Place was great for my in laws while they were visiting us. They had an issue with the heater because the controls are near the floor and they’re older, but the host remedied the issue quickly once she knew! There was one towel per person, so if you like more (as my mother in law does for her hair) you should request prior to arrival or bring one of your own. The host quickly brought an extra once requested. The building backs up right against the alley, so car noise can be heard infrequently through the evening. Not a problem unless you’re super sound sensitive. Location is fantastic for family visits; close to grocery stores and easy to find. Host communication was fantastic.