Magic was a delight to work with and was always super quick to respond. I was able to drop off my bag early and securely save i had early morning appointments. Check in was a breeze and the room was perfect for my needs for a few days. There was a random sock under the couch that wasn't mine so maybe just a bit more focus is needed on sweeping, but it was such a small thing and the rest of the room was spotless. The only other minor issue was that the upstairs neighbor could be pretty noisy - I could hear their music and TV, and them walking around. That being said, Marcprovided ear plugs in the bathroom - I just ended up using my headphones and listening to my own music. I could have gone upstairs and asked them to turn it down but my headphones sufficed in blocking out the noise, and the neighbor abode by the quiet time hours of 10am to 8pm for the most part (I could still hear them walking around in the morning). Overall, I had a great stay, and would stay again if in the area.