The house is in a great location, right in the middle of everything. Nice set up, comfy bedrooms.
My main concern however was the cleanliness, or lack there of. Upon arrival we immediately noticed the amount of hair throughout the home. In the bedsheets, and wads all over the master bedroom floor. We also found a band aid wrapper and candy wrapper right in the middle of the floor of one of the bedrooms. How does housekeeping not see this? It was quite disgusting.
I did reach out to Joanne and she responded immediately. Offered to send a maid and new bedding but I declined. I like my privacy, I didn’t need some stranger over there cleaning while my family and I were trying to get settled in. I declined the bedding because I’d rather wash it myself and see that it is actually getting cleaned properly.
The home had no cleaning supplies other then a broom and vacuum. So off we went to the nearest store and bought Clorox wipes, disinfecting spray, and a swifter so I can mop the floors.
When we returned to the home we began to strip all the bedding and rewash everything, even the towels (just to be safe). When I pulled out the vacuum cleaner I was once again mortified. It appears that no one has ever bothered to clean it out in who knows how long. So I used it as it was because I was not going to be the one to mess with that disgusting muck.
So I cleaned from head to toe in that place. Stayed up until 2am cleaning… washing, disinfecting, vacuuming, and mopping( you should of seen all the dirt i picked up with the Swifter!) I finally did manage to get that place clean enough for us to finally feel comfortable enough to finally settle in.
Another problem I took note of is that the 2nd floor was extremely hot. The 1st floor and 3rd floors both had air conditioning but not the 2nd. My kids were sweating in there sleep because it was so hot. I felt so bad for them! On our first night we did open the windows but a bunch of fruit flies flew into the home so we kept them closed the remainder of our stay. I highly recommend the owner invest in some screens for the windows and perhaps ceiling fans for the bedrooms… it’s the least you can do to make it a little more comfortable on really warm nights.
Overall I’m just so disappointed. This place had so much potential but I wouldn’t return back and I most definitely would not recommend this place to my loved ones.
I do recommend you get better cleaning service though. It is absolutely ridiculous to see how so much was overlooked when they initially cleaned the home.