We have stayed at Karen and Neil's beautiful garden apartment twice- both times following my hip replacement surgeries, as our home has too many steps to easily negotiate directly following surgery. The apartment is exactly as presented in both the description and photos. Very comfortable and well thought out in design and amenities. If you have any questions or needs, you can expect assistance in a timely manner and always with a smile. During this time of COVID, I corresponded with Karen about the cleaning and time between guests. We felt quite comfortable with the protocol they had put in place. Their apartment has been the nicest Airbnb we have stayed anywhere in the world and would not hesitate to stay again, should an occasion present itself (given that we live mile from this lovely gem).