Overall a good experience.

POSITIVES: Melissa was willing to work with my delayed flight, and left the keys in the apartment for my late arrival. She was friendly in her contact leading up to my arriving at the apartment, but... (read below for the follow-up to this statement). Sheets and towels were clean. Location is nicely situated near the university, a gas station and Trader Joe's were nearby, and there is an amazing breakfast spot a block away called Portage Bay Cafe.

NEGATIVES: The floor clearly hadn't been cleaned in a long while, as my white socks turned to black after about 10-15 minutes of walking around the apartment. The apartment complex gives you a bit of an unsafe feeling at night, and I would never let my wife/sister/mother stay there alone. The parking spaces she said I could park in were always full, so I had to park on the street and that was difficult to find parking. The refrigerator had a couple of old food items inside of it, there were almost no utensils or dishes in the kitchen to use, and the refrigerator leaked water onto the floor - and when I notified her she said she'd send someone out, but no one came and it wasn't fixed while I was there. While her communication was good before I arrived, the last day and a half I was there it was minimal/non-existent, and she never called me back, texted me, or emailed me at all after my stay to see how it was.

OVERALL: Great price, good location. Kitchen needs some dishes and utensils. Apartment floor was filthy and her follow-up communication would have been appreciated, but never happened.