Stayed here for a workshop in the Ballard location -- great location, close to Safeway, Starbucks, and McDonalds. Communication was fast, and self-check in was easy. The place itself was a little underwhelming, and we felt could use a little fixing up (e.g. loose sink faucet, loose toilet seat). The bathroom is quite small, and the micro sink is hard to use, with an awkward ledge beneath the mirror. Furniture and decor could use an upgrade, and we didn't feel there were any personal touches.