Jeanne was very helpful during the reservation and stay. The lights were on when we arrived (we told her we would be there by dawn) and the complimentary food in the refrigerator was useful for having a light breakfast before going out. There are signs in each place that someone unfamiliar to the house could need, no need to memorize the light's switches layout!. We had a small problem caused by one of our kids and Jeanne was very quick to have it fixed.
Some tips:
* When checking in, use the code and then turn the oval latch (not the knob).
* Read carefully the meticulous instructions that Jeanne sends when reserving.
* Once checked in, make sure to read the instructions in the binder, I took my time before fully reading it and missed a few opportunities with the helpful tips/instructions.
* Don't forget to take a look at Jeanne's beautiful paintings at the house! we made sure to look at all of them and pick our favorites from the printed (and signed 😍) cards.