I am new to Air BnB community. The first three booking experiences were wonderful, I can't say enough nice things about hosts. This fourth one turned out to be a nightmare and I have reported the incident to Air BnB. To start, due to current pandemic situation, we try to stay away from hotels and try to book entire home or detached guest house for our biz travels. I booked "Seattle - Alki Beach View Bungalow - the entire house" from July 20 to July 26. We arrived in the late afternoon, hard to find a parking. Then I realized I was offered downstairs space and there was a family living upstairs with a young boy. The house was poorly insulated and the young boy hopping around all evening. We put up with it thinking he will be tired and go to bed. The bedroom is in the back of the house, could be partially underground. All night, the room smelled very moldy despite I kept the fan running. The next morning, I was ready for my two Skype meetings, the boy started hopping around upstairs again. It was so bad I had to cancel my meetings. I text host that this was not good and I need to cancel my booking. The host said upstairs family is her relatives, give her some time and she would make them leave. I told the host we were packed, ready to go for day's business activities, she could charge me for the night we stayed there. Then we agreed to moving to her another nearby Air BnB place for few more days. The place is called "Alki Beach Cottage - Seattle". The host urged me to book this place right away. I did. We went to the new place around 6 PM on July 21, very hard to find. It is the top floor of a house, not a detached cottage. Seattle was very hot that week, and inside the space was way above 90 degrees. I looked for air conditioner, there was none which was common in Pacific North West. There was a portable fan. I turned it on and tried to open all windows, only to realize most of windows were broken and could not be opened. After over 20 minutes trying, I managed to lift open one window and had to put a cooking pot under it to hold it open. By that time, our eyes were burning and felt dizzy. I text the host telling her the condition was not acceptable and we were leaving. She text back saying only if I could give her an hour and she would bring air conditioner unit to the top floor. I told her I did not have an hour for her. We checked into a hotel room nearby and stayed there for six nights. I did received three text messages from the host asking me to cancel my reservations. First of all, we were so busy everyday and did not respond to her request. Secondly, I am new with AirBnB and did not know I needed to cancel my booking via Air BnB in order to unlock the unit for new bookings. By the time I canceled my booking for both places, I got charged for two extra nights that I did not stay. I asked host to refund the two nights charge and she refused. I believe this host grossly misrepresented her two units, and does not respect other peoples' time value. It is my opinion that both of her places are not suitable to host guests for financial gains until major repair / renovation work is done.