Our stay here was very lack luster and difficult. Getting into the apartment and finding it were relatively easy. We got there with the expectation of a/c and a gorgeous rooftop (because the listing says so) neither of which are there. The portable a/c ran the entire time we were there and it was 85 degrees inside the apartment anyway. With all the fans included, the host has not helpful at all in helping us resolve the solution. So, we were stuck with it, it never reached below 76 the entire stay. The rooftop is completely disheveled, dirty with glass and trash, all but one table and set of chairs is packed up, and there are tiles on the roof literally falling in. I felt this devalued our stay because it was a huge reason we stayed at this location to hang in the roof and be able to see the needle etc. The location is excellent though I have to say! I feel like the security of the property is very nice. We tried to enter the apartment on the third day of our stay and the door handle just fell off. I contacted the host immediately and let him know because I had also lost our key that day. He sent someone to let us in and they got there 1.5 hours later, though he was not quick to reply, wouldn’t give any details of the person coming to assist us. The handle was not fixed. The next day we leave the apartment early, have our day and come back and the handle falls off again, we have to make a way to get the handle to let us in, but we get inside and cannot leave. We are locked inside. The host did not seem to think this was an emergency and asked if we could wait until morning, which seems not responsible if there had been a fire, emergency etc because there are no windows that’s open in the fourth floor of the building. Our host was vague, made me reconnect with him throughout the night for information on when he’ll would get there instead of offering up information. He sent someone to repair it and it was only a temporary repair with tape. We had to “treat it with love” until we left. Luckily the tape didn’t come off. The next day the communication was worse with trying to figure out if the door had been repaired and if we could stay there. We eventually contacted Airbnb for support and everything was resolved but the lack of communication and urgency does concern me with this host.