I am a healthcare worker on the COVID-19 response and have been isolating from my family for 2 months an 3 weeks. I booked this space to stay for 4 weeks which would have been my longest, most settled stay since having to leave my home. I have been hopping between motels, hotels, and any space I can find that I can safely isolate. When I arrived here, the post was less than honest about the space. There are 2 other tenants living on the property and when you arrive there is a sign on the backdoor saying that you won't have access to the backyard space that is pictured because the permanent tenants use that space. The space itself is nicely renovated, although they did not install any type of AC so when I arrived it was 82 degrees inside the house. With all the windows open and fans going, I was able to get the temperature in the house down to 79 by around 9 pm. I would not recommend this space in the months between May-September.
The wifi cut out every couple of hours on the first day and the second day it just cut out entirely. I contacted the property manager who told me to reset it, which I did 5 times with no success. He then told me to call the wifi company myself and I spent 2 hours on the phone with them to no avail. I had a tele-med shift that I needed wifi to do since I need access to our medical database so I drove to Target to try to buy a hotspot. They didn't have any so I called the property manager to tell him I needed help. Shortly thereafter, the owner Joe called me directly and had my try to reset the router again and it still didn't work. Joe apparently owns a bunch of properties in seattle so he had me move to a different property - keep in mind that I only had a few hours between all this and my night shift. I had to pack up my things and my dog for the 3 time this week and move. The new property was fine but apparently Airbnb wasn't notified that he was moving me so they were upset and told me that they wouldn't cover anything since I moved to a different property (like it was my decision). Joe told me he had another person staying at this new location so I began looking for a new housing option and planned to leave 2 days later (Friday) but I needed a refund on the 4 weeks I had booked in order to pay for a new booking. I contacted Airbnb for their help and an hour later received a call from a technician saying I needed to vacate the property as soon as possible because the host no longer wished to fulfill the reservation. I had a shift at the hospital an hour later so I packed up all my things for the 4th time this week and my dog and we went to stay in someone's garage on an air mattress because we were suddenly homeless.
I have never been so appalled by someone's treatment in my life. This has been the hardest 2.5 months being away from my family, having to move every few days, running out of money to pay for housing. I just cannot express how horrendous this whole experience was. And I am writing this review from my phone sitting on an air mattress in a garage because Joe essentially kicked me off his booking even though I had payed for 4 weeks. I was refunded most of the total cost.