Paula's attention to detail is superb. For example, the knives in the knife block were sharp. You know how rare that is in an AirBnB?? The fold-out sofa bed was most comfortable. Colors and interior design well beyond what I expected. Paula provided air freshener in the bathroom. Please do note that the apartment is a converted basement, and when her listing states, "You can hear us", she is 100% correct. (I got used to it.)