Where to begin... this place was absolutely perfect! The location is fantastic (quick walk to the main Ballard street), Chris and his customer service are top notch (he responded to every message and did so within minutes) and his home was filled with a lot of extra warm touches (extra blankets, drinks in the fridge, dog bed and bowl and so much more). He left a personalized welcome note to our moms who were visiting for Mother's Day, which of course they loved. Bonus - there is an outdoor area that is just lovely and we had pretty good weather so we got to enjoy it on numerous occasions. I highly recommend this place and will of course be recommending to any family or friends coming to visit us.