The home itself was clean and fit our needs. A bedroom was downstairs, which was perfect for my mom who has mobility issues. Navigating the stairs is tricky and I didn't even bother trying to get my luggage up there. The home was so cold when we arrived and it took hours to heat up, it would've been nice for them to turn it on knowing we were coming. The mattress upstairs is incredibly squeaky and would wake me up anytime I moved. My biggest complaint would be with the individuals that reside in the connecting unit. They were incredibly loud, screaming while fighting and cursing. The walls are then and you could hear everything. I found it ironic there is a quiet policy starting at 10 but they would be screaming at 2 a.m. In addition to the yelling, you could smell everything they were cooking or when they were smoking. We got very little sleep because of them.