Kelly was so easy to work with - very accommodating. The apartment is wonderful - very spacious. The private, keyless access made coming and going easy and I never felt like I was disturbing anyone. As a 3-week renter, she gave me access to my own washer and dryer, as well as space to store my bicycle. Kelly was friendly and helpful with every request - even as small as me needing a vase for flowers I purchased at the market. The apartment is not completely sound-proof from the house above - I could often hear footsteps and voices, but nothing that ever woke me up or kept me awake. The location was awesome. Walking distance from anything I needed in Roosevelt/Ravenna and just close enough to the U-district for those special amenities. The bus stop is one block away, too, with direct access to downtown. I will certainly consider staying here on my next trip to Seattle. I highly recommend this rental - especially if you're staying more than a few days. The apartment is spacious enough for two to stay very comfortably (in a real bed) but definitely large enough to have additional guests visit for meals or study sessions.