Sarah and Katie responded quickly to my reservation request. They had great communication leading up to my stay. The apartment was easy to find and matched the pictures and description well. Sarah and Katie had everything set up for me to get access to the apartment without them, and even had laminated instruction sheets for everything that I would need to know such as how remotes worked, recycling guidlines, internet access, and how to check out. They even had a stack of take out menus and area attraction brochures to help us find out what to do. The included parking spot was definitely a plus. Also, the aparment is right next to a bus stop, so taking public transportation into the city was a breeze. I would definitely recommend staying at Sarah and Katie's place - they definitely know what they're doing!