Our experience with Melissa and her apartment was far from good. Upon arrival we had trouble with check-ins but did not hear back from her until the next day (thankfully we resolved the check-in issue ourselves). When we attempted to contact her about other issues (scummy shower curtain, moldy shower, and an overall unclean and under-stocked apartment- two pillows and two towels total for two people for an entire week, cable that did not work, very noisy rear alley with multiple unlocked trash receptacles and scavengers nightly), she showed no interest in attempting to resolve the issues. She made it very clear to us that her priorities were guests at other rentals of hers and that she had no interest in trying to make us feel comfortable or welcome. As the week wore on and we attempted to resolve these issues, our efforts were thwarted by excuses and long response times. At one point, she did not respond to us for over three days. Overall, we found the apartment unsatisfactory, and Melissa to be a very unaccommodating and disappointing host. We would not recommend this rental or host.