Melissa is really nice and helpful. She responded quickly and provided a lot useful information. She loaned me the hair dryer when I asked one. The location of the apt is greatly convenient for me, because I went to Seattle just for the purpose of visiting the University of Washington. The apt is right near the campus of the university. Around the apt there are markets, restaurants, bars, post office, interesting stores, gas station, public parking lots, all are within five minutes walking. And the apt is clean, spacious and cozy, very suitable for either long or short stay. Strongly recommend!