TERRIBLE CUSTOMER SERVICE. Don’t expect the host to work with you on any issue. There were thousands of flights canceled into and out of Seattle, there has been power outages, and terrible weather. The host wouldn’t work with us to reschedule for a later date or refund us any sort of money. Due to this issue being completely out of our hands I thought the issue would be handled differently, but the host chose to steal our money and not work with us at all. Completely unprofessional. I would recommend not working with this host.