Jenifer was very easy to communicate with -- she was kind enough to set up the bed for me because I was coming in late. The room was nice and toasty, well appointed, quiet and clean! I was Seattle on business for just one short day/night -- this was so close to the local office, I would definitely recommend to my co-workers who travel as a great alternative to a hotel. Wish I'd had more time to explore the recommended eateries, the neighborhood looked very charming!