We were greeted by the door by host and showed us around. She was very nice and helpful. The apartment felt like home right away. It was very clean, smells good, everything in order. They even loaned us Wii for the kids to play with. And it does help if you used to live in Capitol Hill like we used to. Usual city noise in the am but very quiet at night and most days actually. We would go to top pot for coffee. Only make sure you bring a lot of quarters for your laundry located in the basement. Quick communication also!