Nicole was amazing! She checked in on us before arrival and even had bagels, cream cheese and juice ready for us when we arrived which was so thoughtful. The house was adorable and so clean and comfy. We were only really there to sleep so the only reason we gave 4 stars instead of 5 was the noise from above. They like to stay up really late! But after a friendly knock on the ceiling at 2:30am they quited down quickly! Other than that everything was outstanding!