Kumail was wonderful to work with and very responsive. Unfortunately we had a few glitches in our stay. The plug-in deodorizer in the kitchen was overwhelming. The wi-fi password had been changed and I had to email to confirm correct one. The cable did not work throughout our stay and the wi-fi connection only worked during our first day. We also had the carbon monoxide detector stop working during our stay which beeped every 30 seconds until we unplugged it and took the battery out. The apartment was in a great location and met our needs for our stay, but the above issues kept it from being super enjoyable.