Overall, this is a great unit in a very convenient part of town for accessing most parts of the city. For an urban part of Seattle, I found the neighborhood to be safe and devoid of much homelessness. Sophari was always prompt in communicating. Checkin/checkout was a breeze, and I liked the minimal checkout procedure (run the dishes, take out the trash). The kitchen wasn't quite as well stocked as other Airbnb's I've rented (e.g. no tupperware, nothing to wrap leftover food in, and only Folger's coffee which I wouldn't mention if it wasn't Seattle), and a couple minor details like the presence of a hand towel in the main floor bathroom were missing. I thought the no fuss/no hassle ease of working with Sophari and the quality of the unit made up for it, so I'm still giving 5 stars and a recommendation.