Grace was great and greeted me when I arrived. She was able to accommodate an early check-in when my flight arrived slightly ahead of schedule. The unit I got was an alternate unit, but still bright, clean and spacious. Grace took the time to tour the building with me and answer any and all questions about the unit, building and the surrounding area. The extra touches, like the stocked coffee maker and easily accessible, extra bed linens were appreciated. I highly recommend this place without hesitation.