Overall my stay was nice considering I was here for two months. Kasa’s quick responses are highly impressive, and the company acts quickly when something is requested of them. It seems the building I stayed at was a recent addition to Kasa, so I understand any areas that may have lacked by them, but the important thing is that when one requests something, Kasa immediately acts.
I.e. I noticed that they added earplugs and white noise machines to the rooms a few weeks into my stay, switched to a newer door key panel, and more. They also provided me with a Swiffer when I asked for one to wipe my floors (as I’d be there longterm).
The laundry rooms are a great addition—they’re almost always available and the machines are very large and new. Kasa provides plenty of blankets and towels too, along with little things like makeup wipes and olive oil.
Finally, location is great. Couldn’t be any better! Right by Pike’s Place and many restaurants/bars/rooftops, the ferry, sculpture park, and more. :)
My only complaints:
The building is old, which explains some issues I had like the toilet continuing to run long after flushing, or the bathroom light switch and fan not functioning. But again, Kasa right away fixes any issues.
For those looking for some quiet, the street below can be very noisy—particularly at night due to the insanely loud dump trucks and some homeless people, and a bar across the street on weekends. But after using earplugs, I slept well every night (and daytime is relatively quiet). However, I was on the top floor and in the corner of the building, on the opposite side of the alley with the garbage trucks. Still, such noise situations seem universal in the area.