First Rachael was extremely responsive. I noted that I was taking the Link from the airport & she gave perfect directions from the Westlake station. Katie met us at the building & gave us a tour of the apartment. Katie was awesome! The apartment is clean clean clean. It fit our needs perfectly! I imagine the air-conditioner will come in handy during these summer months. Rachel has a printed list of local restaurants & things to do which was helpful. This apartment is within walking distance to everything like the Space Needle & MoPOP, Aquarium & boat tours, & tons of dining.