It was super smooth to communicate and easy to check in with a door code. Great location within walking distance to downtown Columbia city restaurants and shops!! While it has all the basics of what you need and was clean, I was just a little disappointed because the pictures do seem a little nicer and more upgrades than it actually is. Not to say it’s not fine but it is indeed a little worn out and old hotel feeling, with the couches a little greyed, there was a little duct tape on the wall, one of the windows wouldn’t open and was cracked at the window sill, the dressers and chairs seemed a little dirty/old. Fine for a large family but if you want something a little cozier and nicer with character for older family members to stay for a special visit like an aunt and grandmother, this might not be for you. I don’t want to say negative things because it worked well for our stay and the location is unbeatable but I was a little disappointed.