Jeff is amazing! He is SO accommodating. Jeff was quick to communicate with me immediately after booking our stay, he suggested music venues, restaurants, and attractions. We even had to change our trip date and he was very understanding. Once we arrived he showed us around the place immediately, and familiarized us with the sauna/spa, (which was a terrific experience.) The unit had literally everything we needed and more! The neighborhood and the house is unreal, the atmosphere is so welcoming. If we ever make another Seattle trip, we're definitely staying again :)