A great city location, walkable to most downtown activities. We experienced a quiet building considering the typical street noise you hear. The front desk was helpful with our luggage loading and unloading by the use of a cart [if available] and courteous as we entered and left the building. The apartment was clean, well equipped, and tastefully decorated with expansive viewing windows. The bed appears to be medium soft and the daybed medium firm. If you need firm or very firm, I'm sure you can check with the Alex. The weather was clear skies and in the 70's during our stay, making our entire experience wonderful.