Although we didn't meet Ron in person, our communications via email and text were good, and Ron was friendly and quick to respond. The apartment was great - just right for me and my two teenagers. Well-equipped with everything you would need. Ron even left me two cold beers in the fridge, which were greatly appreciated and enjoyed on the lovely patio. Great colors/artwork/decor etc. Weather was unseasonably hot and we requested a fan, which Ron promptly delivered (thank you Ron!). Apartment had everything we needed for our 4-night stay. Location was wonderful, 10-15 minutes by car to anywhere.