Lynn was initially very responsive as part of the booking process, the information she shared for our stay was comprehensive, and check-in was a breeze. The place was clean and beds were comfortable. We received a nice welcome package as well! We had an offsite with our team there (a group of 10). At one point, I did reach out about finding an extension cord to help us both plug in the wall AC without removing the plug for the wifi router. I received a quick response about her or someone stopping by, but no one actually did come by and there wasn't a follow up. It wasn't a big deal, but just a small nuisance that we had to work out. A few minor things to note for your stay: not all rooms have in wall AC units and the top floor is a bit creaky. Nothing that would prevent us from staying again, but something to be aware of before booking! Thanks for the hospitality Lynne.