Thank you Kathleen for being so accommodating, we had an early flight and she allowed us an early check in. The room was beautiful and she did not miss one thing! We foolishly forgot an umbrella and she had one there! We also felt a little under the weather and the tea she had in the kitchenette was a life savior! We also loved the heated floors. The room was perfect and I will always rebook with Kathleen when I return back to Seattle. Thank you Kathleen!!