Cate was helpful and responsive throughout our stay. The location is conveniently located in Capitol Hill. The unit itself is pretty big, I'd only comment that the bathroom is a little small compare to the rest of the unit, there's little space around the sink. It'll be perfectly fine for a short stay, but since we were there for 20 days, and with a baby, that part could be a little inconvenient. Other than that, it's been a great stay for us!