Easy check-in, friendly communication, and great homebase for Seattle adventures. When we checked in we had internet connection issues. We messaged Holly and Matt and they fixed it right away. I liked how they checked in midway through our stay to see if we needed anything. 5 out of 5 family members agree the beds were super comfortable. The one bathroom is small and if you are taller than 6 ft. you'll have to watch your head in the shower, but other than that it was fine!