Siena was so nice. Gave out specific instructions. Beautiful view. From the living room looking over the the right, I could see the sunset. Great 15 minutes walking distance to the pike market. There were a few mishaps when we arrived. Since we were coming from a different Airbnb, we arrived a bit early before our check in time. The locker that was given to us was supposed to be cleaned out, but her handyman left a couple of items behind. So just imagine 8 people trying to play Tetris in a half taken locker. Lucky, I was able to reach out to Siena and she allowed us to place some of our belongings in the apartment tucked away before the cleaning crew came in. We left then came back after the apartment had been tidy. But them I realized that the cleaning crew only gave us one set of towels. I had to reach out to Siena again about the towels and and toilet paper, since we didn't have any replacements. Last but not least our shower nozzle came right off the shower, Siena had to call in for maintenance . But it was no use the shower nozzle came off again. But overall, Siena took no more than an minute to reply and was very attentive while we stayed.