Lynne was wonderful to work with getting into the house and dealing with some issues that popped up. Originally after booking, there was some maintenance going on at the house, so Lynne upgraded our group to a much larger house at no extra cost. Unfortunately, the Direct TV never ended up working and the internet was a little spotty too - not to sure what was going on with those. Had some heating issues too but those were quickly resolved through Lynne. Because the house we stayed in ended up being different than this one, a review of that house probably won't be too helpful, but the management company was great and easy to deal with.