Karleen is beyond words wonderful. My stay was one month with four adults. I moved from out of state with three of my sisters. The first thing that I thought when I entered the cottage was that it was beautiful, and that the use of space was not only smart, but cohesive and luxurious. We did struggle with the lock, but with some help, got it figured out. There is so much light, which I loved. From the windows to the installed lighting, there is an adjustment for any preference. The kitchen is well-equipped, perfect for guests who love to cook. The washer and dryer, though smaller than the standard unit, was so convenient in the bathroom. Karleen made sure to communicate with us regularly. Karleen even helped out my sister when she was in a pinch with printing work forms. She was always up for conversation, with great insight and advice about navigating the city. I am so thankful for everything. It was a wonderful stay.