The communication prior and during our visit was thorough and quick responses if we had any questions. Upon arrival we were greeted with a personal note and house gifts...which was really a nice touch and we thoroughly enjoyed. The basement apartment was very light and airy and the bed was super comfortable. It was in a great location! A very quiet neighborhood but close to all the restaurants on 15th Street and a short walk to Broadway. The apartment was new, contemporary, great lighting and very clean with all the amenities that you will need. It was perfect for my husband and I...we would definitely stay there again!