We had a decent stay overall and the communication with Sarah was smooth, but a couple of things about the apartment were not as expected. We arrived as temperatures were dropping, and the apartment is not well-insulated — there's an AC unit that is not well-connected to the window and which leaves holes through which air can blow in, which we had to try to block with a towel. Check-in has to be booked for a very specific time 72 hours in advance, which limited our travel flexibility on our arrival day. Beds were not super comfortable (especially if you like to sleep on a harder mattress). There's also a fair amount of street noise that reaches the apartment. But the location is excellent and all the essentials are there in the apartment, so would still recommend if you're looking for a basic place on a budget.