I cannot help but write a negative review although the place is nice, and spacious.
My negative review is mainly due to the way guest handling was done in the name of being “professional”.
The host clearly needs to learn how to be more courteous. I made a mistake while booking in mentioning the number of guests (instead of two, I had mentioned one). But well before my arrival I shared all my details and and was also made to pay extra for changing the number of guests. Finally, I paid nearly $1200 for an 11 day stay. That’s almost as much as a hotel was charging. Even after that the host repeatedly behaved as if I am purposely conning my way into her property.
Extremely disappointed to find the host to be unhelpful. Even for simple things, I was told to figure things out and if I needed some additional help a charge of $65 will be added to my bill.
At the time of check out, the host created an unnecessary confusion by not explicitly clarifying the check-out process. Two persons messaged - creating a confusion. I thought some team will be coming at the time of check out to see if everything was fine. I waited. 15-20 mins post my check out time when the team did not arrivei messaged and got a reply that I have to pay extra because the cleaning team is waiting etc etc.
Much more...don’t have time to elaborate.
The room and the facilities were otherwise fine.