Jacki was very attentive to our needs, and gave us our privacy, too. This is a lovely place. She remedied a couple of oversights very quickly, and also mailed back some items we forgot in our hurry. Great place to stay. Old Ballard and the Locks are very interesting, and the bus takes you straight into Seattle. Very easy, but you do need to be able to walk comfortably. For arriving and departing with cases, I would recommend Lyft from and to public transportation. The bus and trains are very reasonably priced, so even though the airport is a long way South, it's not an issue.