Run don’t walk away from this place. First time visiting Seattle landed around 12 PM, the other guest waited about 2 hours outside of the property because we had no check-in guidance, no additional help, and no solutions. They claimed that I didn’t register him even though I did it through the Airbnb app and said I had to do it through an email they “sent.” Please do your research because I promise you I’m not the only one and the security on property said we weren’t the only ones who have gone through this.
Long story short we had no place to stay at and spent 3 hours looking for surrounding hotels.
Lack of communication & lack of professionalism. I beg you to research this company and all of the complaints on the better business bureau and their lawsuits. Shady business practices, wouldn’t recommend to my enemy.