The room was very clean, all in-site amenities were as advertised, and the rooftop patio was very nice, especially over morning coffee.
I received no communication prior to my check in, so I arrived without knowing where to go or what to do. As there is no on-site assistance, I needed to call customer support just to know what my room number was.
Using the Sonder app required me to take several pictures of my face, which I found uncomfortable.
Also, parking is VERY limited, at times virtually zero. The description mentions "free street parking," but you should not arrive expecting to find any, so I feel that this is misleading. There is fee-for-service parking, but the lot is small and at times looked full.
Overall, I was satisfied with the room but didn't much enjoy the experience, so I don't expect to use Sonder in the future.