This was our first experience with airbnb, so we don't have any previous experiences/expectations to compare this with. And- the day we arrived, we received notice of a death in the family, so we were not as outgoing as we might have been in meeting/ communicating with our hosts.
We received very detailed information prior to our arrival from the hosts. It was extremely helpful. In fact, we wish we had ignored google maps directions and just followed theirs! We arrived prior to check in time, and were extremely grateful for a place to store our luggage for a few hours.
The accomodations were as stated online. The rooms do look larger in the photos, but the space was ample for us. We only communicated via email and text during our stay, but received prompt response to questions that we had.
Overall, this experience was positive, and left us eager to explore other airbnb accomodations in other parts of the country. We hope we did what was expected of us as guests!