Unfortunately, due to concerns over the coronavirus in Washington, we were unable to stay at Michael's place. THAT BEING SAID, I wanted to leave a review since his communication with us was excellent.
We reached out to Michael before we cancelled the trip hoping to get a full refund due to circumstances. He readily agreed and completely understood where we were coming from. He kept us informed while waiting for the refund and when the confirmation email didn't arrive in a timely manner, he quickly responded to our messages and helped us out right up until we got the confirmation for our refund :)
Bummed that we didn't get a chance to stay this time around, but with such great customer service in mind his studio will be the first place we try and book next time we're in Seattle.