Brian and Anh we're very welcoming and communication was never a challenge. The place was just as described in their listing and was perfect for what my family and I were looking to do in Seattle. The unit is clean, well stocked for day to day needs and the kitchen came in handy. There is an efficient charm to the place making the most of the space that made the stay comfortable and enjoyable. There are several stores within driving distance and a few places you can walk to a couple blocks away for quick bites and because its located higher up the hill, it was quiet.