Overall place and location was amazing. Close to pike place, the gum wall, right across from the pier and the wheel. beautiful place w minor inconvenience. Went to lockbox and key wasn't there. Called and he answered immediately but was then told to take another rooms key. went from the 12th floor to the 8th. I really wanted an amazing view but it was ok. Heater wasn't on went I arrived. which caused it to take about 24 hrs to warm the place. the windows werent properly sealed as the cold air was coming through like ac. And there were a lot of missing blinds and the blinds could not open or close. it was broken. Had to sleep w 3 pants 3 shirts and the oven on. I'm from Hawaii so going from 86° to the Seattle 34°was COLD. and YES I had the thermostat at max which was 90° I believe. I think the room was maybe too cold for the heater to warm it up quickly? not sure. maybe a malfunction? But other than that, it did not ruin. my vacation. I still had an amazing time here. Would recommend and stay here again. Just maybe request forthe heater to be on prior to arrival. oh and heads up. the key is on a bike rack on the next corner, so make sure you're really warm just in case you have to wait there with no car if circumstances change as mine did.