My boyfriend and I are new to airbnb. Everywhere we have stayed was wonderful, even the house that was still being renovated, but not this place in Seattle. It was not 100% clean and as a bipolar person, sleep is vital, yet I got barely any because it is incredibly loud outside of the bedroom window. I'm not too familiar with most of Seattle so I did not know there was such a busy road right next to the house. the ad says quiet neighbourhood, but on our last night, gun shots woke me up from the only hour of sleep I got. We knew the washer/dryer was shared, but not the building itself. The people below us woke us up almost everyday slamming things around. although there is "quiet time" I don't know why they felt the need to slam all of their doors and car doors, and it almost seemed like they were hitting the ceiling (while we were asleep) The ad is also inconsistent with the link they send you for more stay instructions/details. it's called aardvark. The few times I messaged them with questions or confusion because the listing says something different than the aardvark link, they would edit the aardvark details before responding as if I just missed the detail. take screenshots! I have my boyfriend read me the details on the way to each place we go to, so I don't have to get bossy with him about the rules, and so I hear AND read them. As others stated, Vince's responses are lifeless. First they said they had guests below, then they said it was him and his family. They send multiple automated messages which I personally find a bit annoying, and because of their inconsistentcy, I ended up ignoring them in the end and referring to the link he sent/reminded me of like 3 times. I definitely would not stay here again.