Communication with Miriam was easy, and she sent emails promptly after reservation and a week or so prior to trip to let us know about the keys, check in, etc. Studio was nice and clean and had lovely linens and plenty of toilet paper and paper towels and shampoo/conditioner and body wash if you wanted it. Kitchen had what you needed for basic food prep (we only did breakfast). Bathroom was small and not very much counter space, but had what you needed and was very clean. Bed was comfortable, but caved a bit in the middle, we still slept very well. Nice bright, clean and comfortable. I would recommend.