We didn't meet William and Jimi but met Natalie at check-in. We got great directions to where to go. The space was clean and roomy for our toddler to get his wiggles out. It's in the perfect area of downtown Seattle and we were able to walk everywhere that we needed or wanted to go! Parking was reasonably priced and this is our favorite Airbnb we've ever been in! We will definitely stay here again when we need a place to stay in Seattle.