The hosts were very quick to respond to any queries we had while staying there and were very friendly during the process. Our entire group of 12 people were very comfortable in the house and enjoyed the views from the balcony and good quality furniture (even the couch pull-out mattresses were comfortable!) and overall accommodations. They had everything you would need in the kitchen and provided pump dispensers of hand soap, shampoo, conditioner, and body wash in all of the bathrooms.