Lily is very quick to respond. She is strict with noise and parties for a reason... the home is the bottom unit of another AirBnB and you can hear guests upstairs if they're noisy. Luckily the guests upstairs were pretty quiet, we could only hear them walking around for the most part. Hopefully they did not hear us either. We had 3 adults and 4 kids. I had a major change in plans at the very last minute, but Lily was gracious and allowed us to keep our AirBnB even though we originally only needed space for 5. There is an extra fee for more people though. Overall the location of this AirBnB is great... pretty close to downtown. We found ourselves getting downtown very easily. The space is extremely clean! Meticulously so. The amenities are bare minimum. There's shampoo and conditioner but no body wash. There's new sponges and dish soap. There is no pantry so if you plan on cooking, do make sure you buy things like oil, seasoning, salt, pepper. I wish there were more hangers to use also. Several were broken. But we had a pleasant and comfortable stay.