Sheldon was in touch with us a few times and was flexible about our arrival time. He greeted us warmly, made sure we knew how to use the door lock, shower, etc. He encouraged us not to worry about "bothering" him with questions, texted us after our first night's stay to ask if everything was OK, was readily available but not at all intrusive. The neighborhood is very walkable and convenient for taking the #5 bus. We would definitely like to stay there again when visiting our family.