The room is as advertised on their listing or website. It was a quaint, comfortable space to be in for a short visit to Seattle. I appreciated the Nespresso machine as well. The check-in process was straightforward, and I didn't need to contact Sonder staff. The only issues I ran into included: 1) Water from the shower leaks through the sliding door where the opening begins even though it's closed at its most, and 2) the TV/Chromecast was frequently disconnecting from WiFI internet at random times even though the WiFi works on my other devices, and so it was pretty much useless to use it most of the time.