While we never met Priscilla, she had all of the necessary details organized for us to easily access when we needed it. The lock on the door is very easy to use (unlike others I've used with other rental places). The fireplace was the cherry on top for the listing. It kept the place very warm and cozy. It was private--barely interacted with neighbors. Loved the neighborhood and how close it was to fun places in Fremont. Lyft drivers are usually nearby and the bus line is also walkable. Great area for running to practice hills! We had a great stay!