Tom's place was exactly as described and pictured. Clean space and clean design -- the perfect place for us to rest after having moved out of an apartment. It's almost like being in a hotel (shampoo, conditioner, soap, hairdryer provided, plus even more toiletries as well as coffee essentials, dish soap, etc.) but you get more space and a full kitchen. Communication was super clear and the Wifi worked well. Just steps away from the lovely Cafe Flora and some other spots to eat at on Madison.