Ryan made sure I knew everything I needed to know before and after my arrival..I am a very independent traveler that doesn't need a lot of guidance or support...however, it was reassuring to know that Ryan would respond to any needs.The apartment is located in a quiet residential area..if u dnt have a car you can simply walk to the train..The apartment was well-appointed,clean and nicely decorated which allows visitors to make their stay as homey as their time and or schedule allows..Over all had no problems and would definitely stay here again..