I don’t know where I should start. My sister-in-law and nephews were supposed to come to Seattle for 50 days in April so based on previous reviews, reserved the Brook and Cat’s place for her. But due to COVID-19 crisis, our plan got changed and decided to travel earlier than planned time. We were so worried about cancellation and finding new place. We could not blame Brook if he was not happy with our decision if he was saying no or charging us! We had no option so my sister and I decided to explain Brook our situation, unexpectedly, he kindly agreed not only modify the staying days but also gave us amazing discount. First of all, his communication is great and response time is quite fast. They are unbelievable kind and understanding. Their location was spotless clean and minutes from shopping stores and downtown which made our life easy. Their place is quiet, well-equipped and comfortable. We extended our staying 3 times and he amazingly helped us to enjoy our trip. Extremely recommended Brook and Cat’s (You may not know me but I am supper picky person, you should definitely experience his hospitality to understand what I am saying :) )