Elizabeth was really responsive and replied within minutes when I reached out to her. She seems very knowledgeable about the area as well, and offered to help us plan our stay. The place was super clean and the sheets were soft and comfortable. The only downside was the low ceiling in the loft. It mentions that the ceiling is 6 feet, but that is only at one spot in the center of the loft. We were extremely lucky to not have anything planned for indoors while we stayed, and had great weather as well. I can imagine that if you were stuck inside due to rain, etc. it might make for a frustrating stay due to the slope of the roof / extremely low ceilings. Again, if all you plan on doing is sleeping and showering there, it' s a great place to stay.