Heather and her husband were there when I arrived to show me around, answer questions, and introduce me to a few of the cats. They quickly ran through all the important info, then left me to settle in. I didn't see them again while I was there, but Heather was very quick to respond to messages.

The Airbnb is a converted garage next to a house in a cute and quiet residential neighborhood. It's about a mile walk downhill to most of the shops and bars in Ballard.