First and foremost I’d like to commend Joanne on being a great host and trying to resolve some issues we had.
In the home guide it mentioned a hot tub so the kids were extremely excited to go into it. To our dismay there was actually no hot tub and the air guide was incorrect. I believe it has now been removed.
The home has some good bones however has not been kept up to the standard you would expect for the price you pay per night. The carpets are extremely dirty and stained. Unfortunately the housekeeper did not clean the home prior to our arrival. This issue was quickly resolved by Joanne as she offered to have the cleaner come back in. It was quite disappointing that this was even an issue.