Paula was very welcoming as were the two floofs that we had the pleasure of meeting the day of our arrival. When I originally booked my stay I was notified that the hot tub isn't normally available after Labor Day weekend, but Paula kept it open a week longer for us! She checked in messaging to make sure we had everything we needed for our stay or if we had any additional requests that she could accommodate. The place itself was very clean and gave us the privacy we were looking for. The neighborhood is very safe and family forward, and driving to downtown only took about 15 minutes. I would definitely stay again!