This was the first time I stayed in an airbnb lodging and I was impressed with how easy it was and how happy I was with the apartment. Laurie is an excellent communicator and responded to my questions by either text or email almost immediately. The apartment looked like new and was spotless, not to mention very comfortable. It became my home away from home while I visited family in Ballard. The location was perfect for me, and within a few blocks of a business district with shops, taverns, and a pretty darn good "ice creamery". I really enjoyed the accommodations, the location, and the friendly hostess, Laurie. I can easily give it five stars!