Everything went very smoothly. The communication was great for our check in and check out. They let us know that the unit was available a few hours early. The person who greeted us was very friendly and showed us how the fobs, garage and locks work, which were a little complicated because it is a VERY safe building. The room was a bit smaller than appeared in the pictures but was still big enough and nicely appointed, very clean and had everything we needed. We had a car for one day so having a free place to park was great. The location couldn’t be beat. We spent our time between the Seattle Center and Pike Place Market and this was right in between. It is also very close to the Westlake light rail so convenient to and from SeaTac. We would stay here again.