Comfortable place and right in the University of Washington area. Did not meet Melissa, but she was quick to respond to any questions I had. Check in was easy. Lots of shops and restaurants around, and close to transit. Also didn't take long to get a Lyft to Pike Place or Fremont, so it's a decently central location. Neighbourhood is typical of most larger cities. I never felt unsafe walking at night, but everyone has a different comfort level. The building is quiet and you can hear bits of conversation if someone walks right past the window. As the ad states, it does have an ajoining door to the next unit, so you can hear muffled conversations if there is someone in that space. It wasn't enough to disrupt my sleep or make the stay unpleasant, but something to be aware of.