First and foremost, I really appreciate the communication prior to our check-in date. I was planning a stay for a group of people which can usually be a chore to wrangle all the guests, so being able to make changes and modify anything with the reservation was super helpful. I ended up not needing to change much, but knowing I had a reliable line of communication was reassuring. The space was AWESOME. The pictures don't fully do justice to how fabulous the apartment really is. Very spacious, yet still perfectly cozy. The cleanliness was top-notch. Definitely thinking of coming back for a stay-cation just for myself! Definitely a 5-star experience from check-in to check-out. For anyone thinking of visiting Seattle and staying on the hill, do not sleep on this place. Beautiful accommodations, and located in one of the prettiest parts of the coolest neighborhood.