Zack was very communicative and made himself available should we need anything. The space is the basement of his home, so you can hear what's going on upstairs, but it didn't bother us too much. The two bedrooms provided us a place to sleep and a place to work which suited our purposes well. A little lacking on some amenities such as shampoo/soap, etc. but I'm sure Zack would be accommodating if there is something more you need. Overall good value for us!