Kevin and Louis were very responsive throughout the inquiry and booking process. The place was just as described, fun and welcoming, with a few little extra touches that made us feel particularly at home. (A few good books that caught our fancy; extremely friendly cats; a mix of beautiful and funky decorations in both the house and yard.)
Their professionalism was even more remarkable when I realized they were out of town at the time we decided to book our last-minute stay. They responded promptly to every message, and must have made arrangements behind the scenes for our arrival even before we finished booking. Everything was beautifully prepared, casual, and smooth.