Ben was incredibly kind and patient, he allowed me to bump up my check in time when I messed up my planning, gave good advice on sites to check out, and always gave quick responses to my questions. The room was very comfortable and clean. Also the location is great, rides were always easily accessible and I could get anywhere I wanted (space needle, Pike place, any type of restaurant/ mall, etc.) to go in 20 minutes or less. Highly recommend for anyone trying to see some of the highlights of Seattle.