Overall, the unit was very nice, clean, and so forth. The reason that I gave 4 stars instead of 5 was because of the provided utensils and so forth. The provided knives were chipped and generally pretty dull. The provided pots and pans were too small to be comfortably useful (I couldn't really properly cook a pot of pasta or cook about a pound of chicken without crowding the skillet). Also, the lack of some sort of mop with the hard flooring and only having a rather poor vacuum and broom made cleaning more annoying than it should have been. For the price that I was paying, I don't think I should have had to deal with these annoyances.