Joanne is very responsive, the place was nice and in a fun neighborhood, and the welcome instructions and guide were great. I was staying for a business trip and found it quite difficult to find street parking most nights. One night it took 20 minutes of circling to find a spot and ubers outside of the cap hill area were $30 each way. I was also looking for something that wasn’t cold like a business hotel and this spot did not really deliver on that. There are no curtains or blinds in the stairwells or main living/kitchen area in this or any of the other condos in this complex and I was not a huge fan of that.
There was a lot of messaging around making this a 5-star experience and given all the emphasis on that I feel like they could do a few things better. There were no tissues, the toilet paper was rough, no TV in the bedroom, toilet seats that slam, and no filtered water (just tap).
As a longtime Airbnb traveler and past host I have to say I’m disappointed by the increase in people running businesses here. It’s lost the personal touch and I’m not a fan of this direction. Joanne was lovely to deal with and the house is very nice, but it’s 1 of something like 29 properties under management. As a result I even received a message asking me to speak with them directly if I was going to give anything less than 5-stars. That’s pretty off putting IMO and perhaps says more about the state of Airbnb than anything.
All that said, if your goal is to check out cap hill with some friends this would be a great home base.