I found the cottage to be meticulously clean and with all the amenities exactly as described. I feel its character, charm, beautiful garden and neighborhood provided me with a unique lodging experience that really enhanced my visit to Seattle. The check in/out was seamless and although I was unable to meet Julie in person, she promptly responded to messages and checked with me during my stay to see how I was doing. She also provided excellent local information and suggestions for dining, shopping, etc. I did not have an opportunity to try the hot tub but I hope to have the opportunity in a future visit for I would jump at the chance to stay here again! Highly recommended.