Candace was great to work with. She was responsive and answered my many questions quickly. We did have one small issue when we arrived but it was handled fairly quickly and Candace called the next day to follow up and apologize. The house was nice and worked well for what we needed. We happened to be in Seattle during a very warm week and there isn't air conditioning in the home so it did get uncomfortable a few evenings and nights. Luckily there were a couple fans that made it tolerable. She had everything we needed for our toddler to be comfortable too. Overall I think this was a great experience and would stay again (when it's a little cooler there).