Opon arrival, our little place was sparkling clean with thoughtful touches all over. The bed was full of fluffy pillows with a super comfy mattress. The bathroom is small, but still feels like luxury due to the efficient layout and maximization of space. What a special little gem close to the heart of Ballard! Mighty Heidi replies quickly and always feels close by if you need anything, or simply have a question. Excellent experience, and we hope to be back soon.