Jeff is simultaneously friendly and professional. He consistently responds to messages faster than my own mother and understands the importance of small touches in making someone feel welcome. We asked for restaurant recommendations as we don't know Seattle terribly well and were directed to the best Sushi restaurant I've been to in my life (not something I say lightly). The apartment is immaculately clean, well priced, bright and inviting. Let's be honest you didn't rent an apartment in downtown Seattle to spend your time inside, no matter how nice it is. When visiting a city like Seattle location is every and this apartment has it. In-between Pikes Place Market and the Space Needle, right on the monorail line...you could not find a better location. We jogged the 5 minutes to pikes place every morning for coffee. There are more restaurants and bars in a few block radius than you can shake a stick at. Check-in and Check-out were quick and easy. We will be back.