This was my first Airbnb experience, and my family and I were very happy with our stay! Instructions on where to find the key and how to get in to the cottage were very clear. The place was accurately described and definitely suited my family's (including a 3 year old and 2 month old) needs. Communications with Kathleen were very prompt, and she even offered up any baby gear, although we didn't need to take her up on it. Overall, a positive experience, and if we need to stay in West Seattle again, this is a great option.