I feel conflicted because Amy was very responsive when I told her the shower head wasn't functioning correctly and the bath tub wasn't draining. I just can't in good conscience not mention this. Her maintenance came, but the issue wasn't resolved--which led to me not being able to take a real shower in the two days I was there. She refunded part of my payment, but then said maintenance was saying there was no issue and suggested maybe I didn't know how to use the shower head (which would have been how it was set before I got there and after the first maintenance trip). Prospective guests should ask for a video of the shower running with someone's hand in the water flow--it was scalding or cold with nothing on between and half of the water was flowing out of the tap.