AVOID THIS LISTING. Some members of our party were exposed to/tested positive for COVID 1 day before our trip. The 2 of us canceled our flights and made a refund request. Airbnb's policy said that Karen would make a decision within 24 hrs. She did not. She took so long to respond that we had to reach out to Airbnb support for help. When she finally responded, she denied our request for a refund. Because Karen was keeping our money, the other members of our party who weren't exposed to COVID decided they would make the trip and make use of the Airbnb we were paying for. But Karen denied them! She refused to let the members of our party--who had been added to the booking for months and were visible under the "Manage Guests" feature--use the service that she was keeping our money for. That's the definition of a scam. This is a listing that accommodates up to 6 people and Karen said in an earlier message that another person could check in. Then she retracted that, but kept our money.