This was the first time that my boyfriend and I had used airbnb, and Dirk and Jaq are so great! They are very communicative and thoughtful. The apartment that we stayed at was very clean, homey, and had everything we could possibly need (even an umbrella)! The apartment also had a guestbook which was super helpful -- laying out instructions for arrival/checkout, providing transit maps, and even a guest parking pass. Even before we arrived, Dirk and Jaq were very helpful. They let my boyfriend and I know how to get to the apartment from the Seattle airport and gave advice on how to get around town.