We paid for early check in, but upon arrival the security code wasn’t set to what we requested. We couldn’t get in and it was 30 min before we heard from anyone. So we waited in the cold. It wasn’t a good start
Once we enter the house, there were spider webs in living room. The garage was full of junk, we couldn’t use it. There was also no external trash can and recycling for us to removal the trash
The patio depicted in the photo was also completely not usable. We talked to the crew, who agree they should be replaced but it never happened so we never was able to use the patio
DirectTv was broken the entire time. There was promise of sending people to come fix it twice, but it never happened either
As a whole we experience slow response and non response when we raised issues