Blair, was nice&responsive. Mattresses and pillows were great. Home is spacious and heating system is solid. But there were issues with maintenance & cleanliness, that we would not book here again. We made due, but the property pictured isn't quite an accurate depiction of what we got,&it needs a deep clean: particularly the floors, mold in the kitchen, bathroom,&in the washer. We have a disabled person in our group and we note the furniture available in listings so we book places accessible for them. The inaccurate photos, changes in furniture, insecure hand rail on the stairs&limited wifi made leisure time together hard. In our 1 wk stay, we did have to have a maintenance person come by for the washer/dryer, a plumber was expected to come by to work on a leak, & the host's friends keep their van in the garage, so they also had to come by to get their van. We did not reach out to host to get the place cleaned whilst there,because we didn't want another person coming by during our stay