Hsiu was very responsive to my requests, and that was the redeeming factor. When I arrived, the oven was too dirty to use and smoked up the entire apartment. There was no paper towels, no towels to clean, no cleaning supplies, no trash bags. The water filters in the fridge were covered in mold and the bathroom did not even have toilet paper. I booked a six month stay and tried to utilize the storage space under the bed. The drawers were empty and ready for use, but we're gross. They were covered in dirt and hair. Hsiu responded quickly for the most part when I mentioned these issues, but I would not recommend this place for a long term stay.