This place is located downtown Seattle near walking distances to everything. However my friend and I stayed in the condo for maybe 4 hours as we did not feel safe. Upon arriving to the room we were told it would be ready by 2:30 we got there and the housekeeper was still there which we didn’t mind as we waited since check in was at 3. Around 3:15 my friend and I were unpacking and the house keeper walked in on us. The door has a keypad and you must know the pin to enter which we thought we were the only ones who had the pin. Two hours later, my friend and I were standing by the entrance door and someone had unlocked the door and opened it. However we were able to close the door in time before they could enter the room. At this time I sent a message to Vince regarding the situation, I had to ask him twice to change the pin and he did not seem concern about what had happened. I explained the incident to Vince regarding the housekeeper and the door opening and he only questioned the incident with the housekeeper. I ended up reaching out to Airbnb instead as we felt unsafe knowing that someone was trying to come in. Vince then changed the pin to the door but we decided to leave instead. As we were packing, someone unlocked the door one last time with the new pin. We left immediately and informed Vince we had left and canceled the reservation and didn’t even receive a response back. This was such a traumatized experience that no one should have to experience on vacation.