Communication was super easy with very fast response times. You can leave your luggage at the front desk if you arrive earlier than check-in time. The space was very clean and fit 6 of us comfortably and had everything we needed for our stay. Fantastic location (2 blocks from Pike's Place), was easy to get around (many things are within walking distance but also easy access to public transportation including the Link Light Rail to/from SeaTac and the Amtrak to get to Portland).