FULL DISCLOSURE: We didn’t actually get a chance to stay at Vince’s, we couldn’t. The night prior to check in there had been an unprecedented snow storm in the Seattle area and my family and I were unable to safely reach our destination. Given that the snowstorm was a natural event, I tried to reason with our host to either let us change our reservation or to get some sort or refund. He declined our request stating that the payment was non-refundable. I understand the no-refunds condition under normal circumstances but when the trek to get there could endanger someone’s life, I feel that more reasonable decision could’ve been made by our host.