After I staying at the Level in LA and having a wonderful experience we didn’t hesitate to check out this place for our overnight trip to Seattle. Getting there was simple and their check in system went smoothly.
Their front lobby area is particularly beautiful. Upon getting into the room we found it to be much much smaller than the photos, which although mentioned as a possibility in the original post, wasn’t exactly close at all. One of the beds in the suite was literally in a room the size of a closet almost and barely any room to stand. Upon entry a man also showed up immediately to check the pipes and inform us there is no hot water, only luke warm water and didn’t know when it would be fixed. 2 of the 3 pools were closed including the indoor one, in January where it’s cold outside…the one hot tub was occupied by a group most of the time.
And after messaging Level with the problems they never responded at all.
I would stay again but not for the price they charge.