The apartment was in a great location but the listing was not accurate. There was no washer or dryer in the apartment. I had packed for this professional trip expecting to be able to wash some clothes during my stay. The check-in was supposed to be contact-free but their point person needed to meet us at the restaurant to pass along the key. The biggest problem was that both the main refrigerator and the small replacement fridge were broken. Our leftovers went bad. We couldn't bring in other leftovers. We couldn't store milk for coffee, etc. I texted the local contact person the first full day were there (with three days left) about the refrigeration but we heard nothing back. I pursued partial reimbursement as Airbnb states that they guarantee listings are accurate and so far the management company has agreed to $80 total reimbursement which I think is poor showing for what was missing from the rental.