While Emma has promised a discount for some of the issues we encountered (not yet received), I want to leave this honest review so you come in with the right expectations or are prepared to be asking for fixes during your stay.
1)The location is great, near Cap Hill and fairly walkable to any neighborhood if you’re willing to face the hills coming back. We found parking in the lot across the street to be safe and the most convenient. 2)The building is very old and you need to carry your luggage up 3 flights of stairs. Just be prepared.
3)The fridge barely chilled after turning the temp cooler for over 24hrs, we thought is was broken at first.
4) Dirt and hair from previous stays and dirty dishes gave us the impression the place wasn’t cleaned before our stay.
5) The orange futon pictured is SMALL, maybe a twin? Along with being worn, the wood frame is all you feel when you’re on it and I wouldn’t even put a child here to sleep. We double checked with Emma and she said it would be suitable for an adult before our visit. After the first miserable night she provided an air mattress that deflated to the ground. She replaced that air mattress with another in worse condition. Could just be bad luck, but could happen to you as well.
6) The shower is temperamental. Get the knobs just right and you might have a decent temperature, but don’t run the sink in the kitchen or it’ll turn to ice.
7) While responsive at times, there were days we waited and heard nothing back from Emma.
Again, to give Emma credit for being accommodating, she did attempt to fix the major sleeping arrangement issue that we ran into (&we may get a discount back as promised), but you hate to spend your whole trip having problems like these.