Great unit, great location, great gym. Loved the decor. The unit came with some coffee, tea and laundry and dishwasher detergent, which was nice.
However, the level of service was below expectations, especially given that this is a management company, not a person. The responses to emails (which is their encouraged means of communication - they only provide a phone number for emergency) were often not timely. Also, the package delivery mechanism relies on the management company forwarding notifications to us - which they sometimes did, sometimes after a delay of a day or 2 (!!!), and sometimes never. Fortunately the building management (which is another company, from which Blueground leases the space) cared enough to notice the problem and to manually deliver packages to our room. So, there's a lot of room for improvement on the management side, especially given the high end look and feel of the building and the price point.