What follows is not a happy review. I don't think there was any bad intent on Vince's part, but I do have to state plainly that my evening was effectively ruined by a maintenance problem at this property. When I arrived, there was another guest (from another unit in the same building) sitting on the curb. I tried my code at the front door and nothing happened. The other guest stated that she had also tried her code and was also locked out. It took more than an hour before a third guest happened to open the door so we could enter and well more than that before someone attempted (and failed) to repair the door lock. At this point, I had to make a go/no-go decision on leaving my belongings in the apartment and risking being locked out again late in the night. I did not feel confident in my safety and so I chose to abort my plans and return home (2-hour drive) while that was still viable. I did ultimately get a refund for my experience from AirBNB, but this was a very disappointing experience.