Although we never connected in person, John was most helpful in his email and text communications and answered questions immediately. Neighborhood was ideal: lovely neighborhood street but very close to awesome restaurants, stores, walking/running/biking. Did not realize (my fault) that our bedroom (and private bath) would be on the same third floor as John's room. Not a problem at all, but a surprise. Great decor, kitchen facilities, BQ, patio: clean and neat.