-cleanliness issues & late check in, no refund option.
* very terrible*
Do not book with Blair if you are looking for a pleasant experience.
Blair called at 3:53pm and asked me if it’s okay for us to wait 1 hour( they also asked not to enter until 5pm,check in time was 4pm) to enter the house because the cleaning was not complete by check in time.
The host called me again at 4:30pm and said they need more time for cleaning. She said she will call me back when they’re all done, but also she said we can enter (prior to the unit being fully cleaned).
We have a 2 year old baby and needed to use the washroom. We entered the unit @ 6pm and at this time the unit was still nowhere close to clean. All the duvets were on the ground. We had nowhere to go with our baby. The cleaner was still present at this time and had not even completed cleaning more than half the house.
I called to the owner again and requested full refund but did not receive adequate assistance.
The host even lied to AirBnb support stating the house was done and ready at 5 (completely untrue)
For your own sanity, never stay here.