I recommend you DO NOT book this place. If you are willing to spend over $200 a night at an Airbnb in this area, there are plenty of other rentals and even hotels that would be better than this. In summary, it wasn’t cleaned properly, stains on couch, location is ok but still drove or used transportation a lot.
The location is alright. There’s a little market a block away that was useful for when we had to buy toilet paper because we were only provided a partial roll on the holder. Nice to have free parking with it, which could cost upwards of $40 per day at a hotel or another area. If you plan to be in the city, get a place closer to the areas you want and maybe skip the car. Or, choose somewhere else and drive wherever, but maybe not here.
First, we found food particles in the fridge and microwave. Gross, but we cleaned most of it up and went on about our day.
Second, after returning to the Airbnb after being out during the first day, we found hairs in the sink and shower. We noticed yellow staining on the cabinet about the toilet (like many people touching it after peeing…) and there were feces in the toilet still. Because of all these things we found, we didn’t feel it was cleaned properly and wanted out. This place was not cleaned to the standards Airbnb should have. Especially with covid.
Third, we asked for a partial refund so we could look elsewhere and were denied. We were given a refund on the cleaning fee but had to stay because our money was tied up. My standards for a $1400 stay is way above what they provided in communication, cleanliness, and accommodations.
Fourth, when we used up the partial roll of toilet paper, we looked all over the place for more. Eventually we went out and got some. When I told Mike and Ashley, they said they wished they knew about it because they had some in the LOCKED linen closet and gave us the code. We were not given a code, never told we could ask for it if we needed more supplies. They didn’t offer to pay us back a little since we left most of the pack there. They really struggled with communication and showing us the space properly (maybe because they had someone else do it).
Other things to note:
1. There were stains on the couch (big ones)
2. The balcony is tiny and cramped with two large chairs, couldn’t even get onto it.
3. The upstairs neighbors are so loud! They were stomping around all hours of the day.
4. There was a ton of screaming outside on the street just below the balcony area.
5. Pillowcase was ripped.
6. Water controls are backwards in the shower so that was confusing.
7. Very little storage. No dresser. Cant hang long clothes (dresses) in closet and no where to put clothes on a shelf.
Noisy. Bad communication and customer service. Gross/Unclean.