The house was good value and it is a nice property. This feedback is in no way a reflection of it's quality, but rather the management company managing it. Fremont is nice area and the house is very well located to get to downtown as well as other neighboring areas. The property was broadly as described and reasonably comfortable. Heating the house took a long time as other reviewers have noted. The mantle piece above the fireplace was not secured properly and fell off one day. Thankfully our four year old was not in the vicinity as it is a heavy piece of wood. There were some general maintenance issues we flagged with the property management - the front window in the dining room / lounge leaked when it rained (which in Seattle in January is quite a lot). When we spoke to Vacasa they advised us they had been aware of it for some months The property was cold on our arrival. We had noted other reviews that had mentioned this, and requested via Vacasa that the heating was left on for us on the day of arrival (we have a four year old child and were not checking in until 4pm). Vacasa informed us this was not possible. Appreciate that protocols are different with COVID, however it wasn't clear why this request couldn't be honored considering it was January and very cold in the house. The property was not properly cleaned. We found hairs in the beds, dust and dirt in the washing machine, there was dust on the floors and blinds. As mentioned above, Vacasa had informed us that due to Covid protocols the property would be undergoing a full deep clean prior to our arrival - it clearly had not. There were a large number of ants under the kitchen sink and in the upstairs bathroom. We had to make several calls to Vacasa to get maintenance to come and resolve it. We stayed in Seattle a few more weeks after our AirBnB stay. On the day we left the property, we realized that we had left our daughter's plate at the property in the dish washer. We contacted Vacasa to see if we could arrange to collect it. Despite several inconveniences that we had put with, including the lack of cleanliness in the property, the issue with ants in the kitchen, and the house being very cold at check in due to not being able to have it turned on in advance of our arrival, Vacasa couldn't even assist us as a gesture of goodwill and were insistent on charging us a $25 location fee for the plate plus return postage costs. It was a small plastic child's plate that had sentimental value to our daughter and we gave several options to collect it as we were still in Seattle. It took several phone calls to Vacasa to get them to agree to locate the plate and waive the charges for finding it as a small goodwill gesture