I wanted to make this review as fair as possible - especially because I genuinely think Leah and Andrew went above and beyond to try remedy some of this.
My experience at this airbnb was unfortunately eventful. There was flea or bed bug infestation. Leah was quick to come to spray the house down with raid but unfortunately the bugs survived it. A handful of days later andrew and leah contacted their landlord to have the place professionally cleaned and carpeted washed which was greatly appreciated.
This professional cleaning happened over two days ( September 20th and September 26th). The cleaning though meant that me and the other residents at the Airbnb were kicked out of the Airbnb from 8:00 AM to noon on the 20th. Then we were told to be out of the airbnb again from 8:00 to 1:00 PM on the 26th. This time ended up being extended though to 8:00 AM to 3:45 PM because the professional cleaners came late.
I had purchased this airbnb to also working remotely for my job and since these cleaning happened on my work days I was displaced. It also didn’t feel the best because I was paying for an Airbnb that I couldn’t properly stay in for a day and a half. I am disappointed that I have to pay for these full days and plan to reach out to Airbnb for a solution.
Lastly, I’m black and have dark skin. The bug bits created alot of itchy and painful discomfort. Now the bits have healed, they have left alot of hyperpigmentation up and down my legs. This is both unfortunate and disappointing.
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All this being said, I appreciate that Leah and Andrew tried to make the best of the situation and were very responsive to me. They are great hosts and truly kind people ( y’all, andrew deadass came to the airbnb to kill a spider for me. That fool was huge 🕷️) I appreciate this because this bad situation could have easily become worse had they not taken this situation seriously.