We received a quick response to our request to stay at Susan's place in the Wallingford neighborhood. We were pleased with followups before, during and after the visit. When we arrived, all was as described, and the photos accurately portray the apartment. It's a lovely 2-bedroom duplex with a beautifully landscaped back yard. Everything was clean and orderly, and we appreciated the many special touches, including the fact that the well of the k-cup coffee maker was full of fresh water and several varieties of tea and coffee were on the counter - also cream in the refrigerator! We were impressed with the quiet neighborhood and unit. The bed was very comfortable, as was the living room furniture. Great neighborhood with lots of good breakfast spots within walking distance. We appreciated the complete welcome notebook, with clear instructions for departure and all the appliances. It was helpful to have the wireless printer, and it was easy to use. We also appreciated the off-street parking in a neighborhood that requires permits.