Fabio was so nice and welcoming. He provided snacks, drinks and tea for us, which was very generous of him to do. We were provided with plenty of towels, an iron, and a hairdryer, all of which were put to good use. It was kind of hot in the room and it appeared that the air conditioning was either not turned on or turned on very low. However, there was a fan provided for us that helped with the summer heat. Overall, we had a great experience!