The place was as described/ per photos. Clean and tidy on arrival, very close to public transport. The welcome book made everything clear and easy to find. No issues with sharing the kitchen/bathroom and only saw 2 people during our stay.
We did lock ourselves out of the room with our phones inside during our stay and didn't manage to get a hold of dirk or Jacq. That being said I easily found the emergency phone which I used to try and call them and also found the lock box for the spare key without any issues so it reflects on their great system they have in place.
Perhaps slightly excessive with the post it notes which detracted from the holiday vibes slightly, but overall we enjoyed our stay and would definitely recommend it.