My check in time when I was moving into this apartment was 4PM. Melissa called me on the move-in date saying that my room wouldn't be ready until at least 5 hours later, at 9PM because the cleaning crew had so many rooms to do. She also explained that there were rooms that needed to be cleaned before 6PM, my room which was supposed to be ready by 4PM apparently wasn't a high priority for her. I don't know if it was poor planning or sheer laziness but as a result I had nowhere to put all of my belongings for almost 5 hours. Mellissa did offer to let me store my things in another room in the same apartment complex, but frankly this was the absolute bare minimum that she could have offered. She also told me that she would message me as soon as my room was ready, but she failed to do so. At almost 10PM that night I still hadn't received any updates from her, and after reaching out multiple times I decided that I actually did need a place to sleep that night and moved in anyway since I had nowhere else in the city to stay the night at. The state the room was in was not what I expected after waiting an additional 5+ hours to move in because of "cleaning." There were multiple trash bags in the entry way alongside the sink in the kitchen being filthy. The couch also has multiple tears and rips in it and a bedsheet was covering it in a tacky attempt to hide the damage. Overall this place served its purpose and I'm very glad to have moved out. If you are in need of an old, loud, overpriced apartment coupled with the anticipation if you'll actually be able to move into place on the day you paid for, this is absolutely the place for you.