Didn’t even make it into this location for my stay. Not communicative I never received my email day of my stay and I arrived early in the morning 9 am . Tried my best to call and get ahold of them by messaging , calling them . Finally got someone on the phone then they said they would send me an email with my key lock code in 10 min that’s all I needed. Never got that when I tried calling back I was on hold for almost an hour (as I was already outside the building with my suitcase) it was 2 hours past my check in time 6pm at this time as I tried to wait for a response before showing up but it was getting late and had to try. Then to make it worse not the best area so and it was getting dark didn’t feel the most safe and it started raining with our luggage. Finally after over hours trying to get ahold of them I had no other choice than to find another hotel last minute resulting in prices being higher and time lost on my trip. Luckily Airbnb accommodated but still not professional on this hosts part. Was disappointed