Check in was easy and communication was great! The place was hot (it was a hot day), but we opened a lot of windows and there was a fan provided which helped a lot. There were no extra blankets in the space for the guests sleeping on the couch. Luckily we stopped here on our way to a camping trip so we had sleeping bags for the kids to sleep in. There was a wash cloth hanging in the bathroom on the towel bar that looked used. Having a full kitchen and parking on site were huge plus's though!