The host and I did not meet but he was very communicative. Everything is labeled well; however, you’re on your own to find things (coffee, towels, etc .) , of which there are plenty. He has added many extras such as mouthwash , filtered water, Keurig coffee machine with pods. The stairs to the bedroom are narrow and steep so if you have mobility issues this would probably not be the best place for you. The room was quiet, very clean, comfortable bed.