This apartment was relatively more affordable than other listings in the area, which was about the only positive thing I have to say about this space. Overall it was a major disappointment. The price was still high enough to warrant decent service, which I did not receive despite multiple obvious appeals. The appearance of the apartment itself was fairly represented in the photos, but the complex as a whole seemed more run-down in person. The building is similar in quality to a motel, and has roughly the same feel. The laundry room is not well furnished, for example, and requires several dollars for a single wash cycle. Naked wires hang from the hallway ceilings. The lock on the apartment door needs replacement, for lack of functioning smoothly. Only one burner on the range actually heated. (On my last day the host fumbled with the burners for several minutes, and got another one to work). The apartment was clean upon arrival. The major disappointment during my stay, which was for a month, had to do the hot water. The water heater broke after my second week, prompting two weeks of back-and-forth haggling and disagreement between the owner, Melissa, and me before a temporary fix was found. That meant I went two weeks without hot water. And the issue was only half resolved by the time I left. The host's customer service aptitude during these two weeks can only be described as poor. She was very demanding of me, her paying guest, and not once did she say anything along the lines of "I am sorry for your inconvenience." In fact, she never acknowledged that the experience she provided was of low quality, becoming accusatory instead of responsive. In fairness, she did offer other units, across the complex, for a hot shower for 2 or 3 days at a time when they were not being rented out. She also hired a worker to replace the hot water heater 4 days after being made aware of the issue. But the new heater quit after less than 24 hours due to electrical issues, and these new issues were not addressed by the host in a satisfactory manner. At one point I was left a note saying that they could not fix the heater that day because they "lacked a Phillip's screwdriver." The problem remained. And beyond the hot water issue there were also two significant water leaks that occurred. One spilled a half gallon of dirty water from a pipe in the unit above all over the microwave, my groceries, the kitchen countertop, and the floor. Good thing I had moved my laptop from that space a few hours before, or it would surely have been damaged. The other woke me in the night with water running through the wall and, again, onto the kitchen floor. When I told Melissa about this, her response was "Oh it's no big deal, just a small leak." I recommend avoiding this unit.