I did not meet Melissa during this trip, but she does provide a lot of amenities in the apartment like coffee, pots, cups, even flour. However, the pots were dirty and I don't think they were cleaned properly by the previous guests. The room was in a basement floor which caught me off guard and it gets stuffy inside if you leave the windows closed. The windows are the only source of ventilation and we didn't want to keep them open or else everyone outside could hear our conversations. Regardless, this room was cozy and the bed was extremely comfortable. I enjoyed my stay here!