The host, Autumn, was helpful in answering questions and was responsive. She left a booklet with some recommendations and procedures. She also left a nice note and a bottle of wine, which was very welcoming! We enjoyed the location and found it easy to walk across the big bridge over the highway to get into the downtown area, but if you're not used to a lot of walking, that may be more difficult for you! The apartment itself is very nice, however the building it is in is a little bit more run-down and older, which we hadn't expected from the pictures of the unit. Overall, we had a good stay and the bed is very comfortable, so that is helpful when you are traveling.