Rob was very responsive when we inquired about some issues with the apartment and was quick to address them. The location is great! It is minimal in amenities but for the price and if your out and about, enjoying the area and eating out for meals it works... walking to dinner and drinks was great. Walking everyday around the lake was perfect! Got our steps in for sure ! Close to everything! If you go make sure you go to Ballard - cute little town with great dining and shopping. The main bedroom is quaint and we enjoyed our coffee and books every morning looking out at the lake. 😁