Joyce is a nice host. She sent me a thorough explanation on how to enter the house, unload luggages, and other details 3 days prior to my check-in date. That made my check-in so much easier and convenient. She will reply back to your messages quick.
One thing I want to note is noise. It was not until I heard footsteps and voices from upstairs in the very early morning during my stay I realized that the house above this down home was being occupied by other Airbnb guests. Although noise is to be expected since it is a basement, I would like to warn that it might be louder than you think. If you are a light sleeper or sensitive to noises, I would recommend to check in with Joyce if other guests will be staying at the house above during your stay. When I spoke to Joyce about noises, she quickly communicated my complaint back to the family who was staying above us and helped to resolve the issue.