Our trip to Seattle went well up until we found out the stove wasn't working after we spending a couple of hours for groceries. We went to bed hungry and some of our food went to garbage as we couldn't cross boarder with that food. We wanted to have a simple dinner. Wanted to make some instant noodles. And some boiled eggs and fried eggs for breakfast. We couldn't throw the eggs which were so wasting. So we used microwave to cook but it took so long as the microwave was small and we were 11 people. I messaged Blair at about 09:15pm after spending 30mins trying to work it out. My husband even found the instruction at the back of the stove and also searched the model number online in case we were missing something. But not much we could do. The response time was within one hour but we didn't get a response from him that night. I heard him next day at 7ish AM, asking to take a photo of the stove so I did and sent it via text. And later he said sorry he will get the repair man to fix. But Excuse me!! This should have been checked before hosting any guests. This is the host's responsibility. He said this thing happens without a warning but I don't agree. He should have checked before to see if everything is working good. Or why we should pay the cleaning fee and service fees?? He said extremley sorry and he would reimburse our food after my complaint. But it wasn't the point. I had guest from Korea and we wanted them to have fun in Seattle but after this incident, we weren't able to enjoy the rest of our trip as we were hungry so we spent extra time to eat breakfaat outside. So our itnernary went completely screwd.
I wasn't happy with it at all.
Besides this incident, I would have given a good review. I usually give good reviews as I don't usually have high expectation for air bnb.
But this time I cannot just shake it off and give a good review.
Out trip was completely blown afterthat. But I'll give objective opinios for this place. The location is good. Super easy check in. Parking is ok. The house was clean enough except strong urine smell in the washroom on the main floor.
The beds are soft except for the king bed. And the double size bed 's frame in the second room on the main floor is bigger than the mattress so it can be easy to get hurt by the corners of the frame. I got two scratches from them. It would have been fine if I was wearing long pants but I was in shorts as the weather was super hot during our trip.