We could not access the rental after a five day road trip and were tired and cranky. Having to wait to access my daughter's computer to find how to get into the rental did not help. (I left three voice mail messages, one twenty-four hours prior to arrival). When I did access Annie's e-mail, she addressed me by the wrong name. The thirty-plus year old daughter who travelled and stayed with my husband and myself, did speak to Annie, who admonished her several times to make sure we were quiet. That was the first day and after we read Annie's "welcome note" where being quiet was high-lighted in red. I recognize it is her home and try to be respectful of even hotel property, and quite frankly do not like attempts to treat me like a child. I am sorry. I broke Annie's rules about turning off the lights after you leave twice. Both times we were coming home in the dark and felt much more secure having one light on. We did access her furnace room. The place was stuffy with no air flow and so we availed ourselves of the fan that was in the furnace room. It had a door with a post-it note saying not to enter. Two doors had the post-it notes saying not to enter. There were no locks. Come on, human nature will have people open doors like that. Annie needs to invest in some locks, which is not the only thing she needs to invest in. We had three towels for three people for four nights. At least in a flea-bag motel I feel comfortable asking for amenities and don't feel like someone is doing me a favor when I pay money for a service.