My feedback is based on the experience I had with him and an exception due to an emergency I had. Read carefully his rules, reviews -don’t overlook or read- and look for the location on Google before you book this one. based on all of that said before. It was impossible to know beforehand. Vince is not open and helpful.
I was not able to travel -emergency- I informed him in advance but he sticked to what he called “policy”. For this trip I had 2 flights different cities m, 3 hotels + Airbnb and a cruise. None of them had insurance or protection. Due to my emergency everything was refunded minus his because that was his policy. I informed him ahead of time 10 days before travel, so he could list it again. However, he said no and a according to Airbnb it was not up to them the had to check with him first.
It is very disappointing and frustrating!