Lucy was very quick to respond to my questions. The space was cozy; temperature was fine even with the thermostat being upstairs in the host space. Lots of room. Delightful unexpected touches (snacks, fruit, yogurt, tea, ground coffee). Great showerhead! Lots of towels and extra blankets and pillows. The door was very sticky-don't give up if it doesn't open after you punch in the code and try to open it. Lots of parking on the street outside--be careful! It is a very busy road with traffic whizzing by.