Kristin was great and super responsive anytime we had a request. Since this is a basement unit, it can get chilly during the night. The heater didn't really work well for half of the first night and overall, it was a bit cold unless you were in bed. Aside from this, the apt is super clean and welcoming, and Kristin is a very generous host. We didn't realize we had stayed a few hours past check in, and she was accommodating as we scrambled to pack up and head to the airport. Thanks for a great stay!