Melissa was very accommodating and responsive. I even left something in the flat and she was helpful in arrangements to get it back to me.

The flat itself is in a great location. That alone was well worth the price. The kitchen is fully functional and has everything you need. As others have mentioned, the space, and in particular the bathroom, is quite small. It is fine for a single person or couple, but the bedroom is tiny and has no real privacy. The bed is quite comfortable though. While the building's entrance hall and the bathroom could use a remodel, the rest of the flat is in very good condition and clean.