Anya was very responsive anytime I contacted her starting with my initial inquiry and including all the way until our check out after one month. We loved all the storage space; it was especially nice for us since we were staying for a month. The living room has lots of windows with wonderful light shining through. On a clear day we were able to see Mt. Rainier from the deck and the kitchen window. From all the living room windows we could see Lake Washington and Seward Park. This unit meant all our needs. We wanted to be close to our family in Mt. Bakrt and were under 3 miles away.