Last time I use Airbnb. This corporate owned Airbnb is just a money grab. Vince is not the owner he’s the representative of aardvark the real estate group. His digital keypad decided to stop working (I used it 15-20 times) but it was insinuated I didn’t know how to use it. Replied to our being locked out and sent his canned check out procedures while I’m in a hotel with my issue unresolved. Get a new door handle and learn to handle complaints. The worst customer experience ever. house rules a lil nazi ish. Lots of cameras, looking to get you on the charges. Thanks for the “refund” lol no more aardvark properties for me. Y’all suck