My Alaska Airlines flight was cancelled due to a sudden snowstorm in Seattle and I was unable to find an open seat on any flight to arrive in-time for my reservation. I considered moving my flight to a future week and requested a date alteration from Kasa, only to be denied. Additionally, restrictive refund policies meant that I received less than 50% of my payment back, even though I was placed in a situation whereby I was forced to cancel and physically unable to reach my booking.