We asked to come in early; check in is at 3PM. We asked 72hours in advance to be able to come in as early as we could. Blair told us he would speak with the cleaners and let us know as soon as they were done. Well on the big day (which was our wedding day) I called Blair at 1:30PM to see how far the cleaners were. He didn’t answer. And 5-10min later I receive a phone call from a lady telling me she didn’t receive anything on her calendar from AIRBNB and she will be there as soon as possible. They hired outside cleaners. And the regular cleaners came at 5PM. They had the audacity to park inside the garage while I had guests (such as my grandparents and parents) showing up. And when I asked her to move her vehicle she gave me attitude and acted as if I didn’t mean “Right now”.
I did my best to not be a bridzilla and she made it very hard.
I am asking for my full refund.
Also the yard has plumbing waste from their last plumbing issue.