Had some first night issues that were addressed very quickly. Timely responses throughout the stay. For being a basement apartment it is surprisingly bright. Upstairs noise is not too bad with occasional loud foot steps but voices are pretty blocked. Cleaned well and cleaning throughout our 3 month stay was done thoroughly. Do know that for long term stays there is no stove, only toaster, toasteroven, coffee maker and microwave. We bought a hotplate from the grocery store for $20 and it worked great. Smaller space with 3 steps to get into the bathroom. Internet can be spotty because the router is upstairs. Overall I would stay again.