Kaysie responds quickly, is kind, instructions are thorough & clear. The neighborhood was great, & it worked out for our short stay; we were able to do our laundry & repack before our flight out, we were able to park there, & go to a costco nearby too. Appreciated the streaming services on the smart t.v., & loved their gorgeous little bathroom (very smart use of space! So pretty), etc. The fireplace was a favorite feature of mine, it was plenty warm in there. We have dogs at home, so we didnt mind theirs at all, hopefully my toddler's occasional screetches didn't bother them though! Would stay here again!