Great location, cute apartment. However, upon arrival we used on a of the toilets which apparently was clogged and flooded the entire bathroom. We contacted the host and explained what had happened and he said he would have someone come look at it later that night (around 11:40). We were able to check into a hotel where I informed the host we would no longer be staying at his apartment due to this issue. The host apologized and said he had had the same issue with one of his units in that same building a couple of days before we arrived.
The host is refusing to refund us, and we had to contact Airbnb in order to solve the matter.