We were excited to stay at James’ place and explore the Capitol Hill neighborhood. We arrived a bit before check-in time, so my GF and I grabbed a drink at The Crescent next door, a fun bar that was gearing up for the weekend’s Pride celebration. Once inside the rental’s building, we noted that the hallways were in pretty bad shape, though other reviews had said as much and we were prepared. However, once in the apartment, we saw that it hadn’t been cleaned in quite some time. There were piles of towels on the floor/toilet in the dirty, hair-strewn bathroom, the bed was rumpled and stained, there were dirty socks on the couch, and dirty dishes in the kitchen. I called the number provided and spoke with Kenny, who apologetically stated that the place had not yet been cleaned. He offered to allow us to wait in another rental in the building while he contacted the cleaners. We went downstairs to this other, subterranean apartment, and saw that it had also not been cleaned, and had been well lived-in…. This other place could be a review in itself, but since it was not what we had paid for, I will leave it to the reader’s imagination. Needless to say, we tried not to touch anything. After about 15 minutes, I contacted Kenny and said that we would be looking somewhere else, and requested a full refund. He stated that the cleaners had just finished (whoa! WAY too quick), and offered a discounted rate. However, he did eventually agree to refund us for the room and was very apologetic. I appreciate that they did the honorable thing in refunding promptly, and it was an experience so appalling as to be hilarious, so I’m grateful for that, as well.