TL;DR: The space was clean, communication was quick, bed was comfy, coffee was close, WiFi worked well, and I’d stay again.
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Great, centrally located space in Eastlake, which is a quiet, walkable neighborhood with a few cafes, restaurants and shops within walking distance. Overall, a great 4-night stay for two adults + 1 dog. ($100 fee)
Check-in was easy (love a good keypad entry), and the space felt like a high-end hotel. The unit was-appointed with everything for cooking and cleaning. Bed was only a full, but it was super comfy with great pillows/clean linens. Nice shower, modern appliances. There was a nice desk for doing some remote work, and I enjoyed having coffee outside on the enclosed patio in the mornings.
Note: this unit is a floor attached to a larger townhouse. It’s definitely a separate space, but it really felt more like a mother-in-law suite. Because of this, we could hear some movement above us pretty much all day—common city noises—not a deal-breaker by any means. (Turnkey provided earplugs! Nice touch.) It’s not clear if the unit above is occupied by the property owner—as the unit is run by Turnkey—but I assume it likely is.
Last thing: there’s no dedicated parking spot, but street parking is available—just not from 4-6 on weekdays. It’s easy enough to move the car to the other side of the street, but this is something to note if you plan on parking for a few days!
Overall, this stay felt more like a hotel experience than a classic Airbnb stay—due largely to the rather business-like tone TurnKey sets from the get-go. Personally, I prefer the personal, warm-and-fuzzy approach by individual Airbnb hosts, and property management companies just haven’t mastered that art.
That said, TurnKey is a well-oiled machine and does a good job keeping things running. I appreciate their expediency, attending to detail, and clear protocol.