We had high hopes to stay at this location but unfortunately had to cancel our trip. Vince, seemed very cordial and interested in helping out since our flights were cancelled. I realize we were out of the window for refunds by the time of cancellation, but I had asked anyway since it was expensive for only one night and I wanted to use the money to rebook for a different day. The host seemed interested in helping, however, he instead had me go through loops of communication with AirBnb only to deny any request for any form of a refund. I realize that I am not entitled to a refund given the situation but it would have been nice if he were more upfront.