Checking in was awful. called to see if I was able to check in early. They said no due to having to clean which was understandable I kept myself busy till 4 . I arrived at four and no one was there as told to let me in. I contacted host and no one got back to me. I stood outside for almost an hour waiting for help. Not acceptable when I spent almost 1,100.00 for the place. Finally I was let in around five. gave me two sets of key fabs but the second one did not work so we had to leave together to do things because we only had one key and you need the key to do everything inside, elevator, doors, garage ect. I had went to make the bed on the pull out couch and noticed the sheets had black stains on them as well as the blue couch! Looked like sweat stains. Definitely needs to be washed cushions ect. The bathrooms and bedrooms were clean. The kitchen had left over food in the cabinets. You can tell not cleaned. Dryer does not dry unless you have five hours to wait. Great location tho!