Heywood and Julia's place was a great overnight crash pad for what we needed. It's very basic and simple. We got in at night time (in the dark) so it was a little tricky trying to find the light switch(es) to see where we were going (I would suggest maybe leaving the lights on for guests). Everything was fine, we really only needed their place to sleep and shower as we were attending a Memorial in Bellevue (about 25 minutes away). Just when trying to warm up the home (it was cold upon arrival), there were no instructions for the thermostat so we kept touching it to get it to turn on but that's not how it worked. It took us a bit to figure out that you do something to the side of it to make it move but after trying, it would lock up and say system error. So we just piled on all of the comforters in the home on the bed because we couldn't get the home to warm up. It was late at night so I didn't feel comfortable bothering the hosts for instructions. The beds are a firm.