I cannot recommend this room and these hosts enough. William was very communicative and so helpful. The day before check-in we received detailed instructions on how too get to the room via car and public transportation. Check-in was at 5 which is a little late for activities on the first day, but we were able to coordinate with William and get our luggage squared away with him before check-in. The room was very clean, like UV and Ozone scrubbed clean. They left treats for us in the room, YMMV with this, but it was exceptionally accommodating of them to leave us treats. They have multiple televisions with Roku built in, fresh linen, shampoo, soap, tooth paste, even bottled water next to the beds, everything a traveler needs.
Anything negative I have to say would be me nitpicking things that in no way negatively impacted us at all. And I'm completely sure that I informed my hosts of anything they'd have gone out of their way fix it, which is appreciated.
Communication was great. several times I needed to get in touch with my hosts. William made himself available to us, he responded quickly to any questions, he answered the phone each time I called, I have no idea what his voice mail even sounds like. I never actually met my hosts as they utilize digital communication, leaving video chat hardware in the room for us should we need that face to face with our hosts.
The room is pricey, but the atmosphere of the area is incredible. the room is in heart of downtown. Each night we were able to people watch, the numerous bars and breweries nearby had plenty of good drinks I could take to go. Public transportation is just 2 blocks away, and Uber will get you anywhere in city from the room for $15-$20 depending on day and time.
Overall I'd say the room hosts exceeded my expectations. You indeed get what you're paying for with this rental.