We had a great stay at Kristin's place. She was very flexible with check-in / check-out, which was really helpful. The location is excellent, close to public transport links, and the surrounding area is lovely and felt safe. We didn't get to talk a lot to Kristin due to differences in schedule but she was kind and helpful with everything and responded quickly to messages. She definitely went the "extra mile" trying to help us see raccoons! :)