We had a horrifying experience here. Seattle was unusually hot and the room had only one window which did not stay open. My parents are elderly and could not tolerate the heat so I contacted the host explaining the situation and apologizing for the need to cancel the remaining nights on the reservation. The host responded with pretty unkind words which escalated in hostility even though I had no more interaction with him. The txts continued to escalate using increasingly foul language until around 3:30 am.. I'm not shy about using a 4 letter word occasionally but I have to say these were the kind of words one never ever ever says. 'nuff said on that. Because of the increasing hostility, I called my parents at 1:45 am, waking them up to find out if everything was ok. While I was on the phone with my father the host broke into my parents room and lunged at my 80 year old father yelling at him to get out. I could hear all of this over the phone. My parents feared he was dangerous and asked me to call the police. They were able to push him out of the room and lock him out and waited until the police arrived to escort them out. This is an excerpt of the police report: "Subject Frederickson was identified as the owner of the B&B. Frederickson let
me into his home/ B&B. Frederickson told me that he had been out drinking all
night with friends and that he was intoxicated. I could smell a strong odor of
alcohol coming from him as we spoke. He told me that he arrived at his house
and found the couple in the rented room. He then attempted to explain why he
had told the couple to leave but he had a hard time forming sentences that made
sense. He repeatedly told me that he ran an "Air B&B" and that the couple did
not belong. I told Fredrickson that the couple did belong and that they had
keys to the property and had the code to enter the home. Frederickson
eventually became uncooperative with me and said that he thought I was against
him.
We assisted the couple in leaving the home."

On the upside, Airbnb and the police were amazing, taking good care of my folks and making sure that they landed in a safe and comfortable hotel after what they went through. I'm deeply grateful to both of them for that.