We had a great 2-night stay in Seattle overall. Joel was very responsive over email and made sure to message check-in instructions far in advance of our stay. They set up a nifty key access system with the local convenience store down the street, so you can retrieve the keys on your own without having to wait.

As for the toiletries provided, there were MANY towels and toilet paper rolls, but there was no soap, shampoo, or toothpaste, so bring your own!

There were some minor issues with check-out (that were out of their control) but fortunately Andre answered the phone immediately and was very helpful.