Kim was very accommodating. Anytime I messaged to ask a question she responded promptly. The apartment has a nice cozy feel, and was especially nice to relax in after a day of sight seeing. The washer and dryer were extremely helpful in helping us pack lighter than normal. The kitchen was fully equipped and was nice to have on the times we felt like staying in. The location is perfect for getting out and about. We would go for morning walks in the neighborhood and the park about a half mile away.