Hands down one of the best hotel experiences I’ve had in a long time. Came for our anniversary and was surprised with free wine, chocolates, & rose petals by the hotel! The customer service was excellent all the way from check-in to check-out. Any extra needs we had were taken care of swiftly and kindly. The room was spotless & classy with great amenities like free coffee, tea, water bottles, etc. You also get a $10 dollar credit per day for whatever snacks, coffee, candy, etc. you want, right then and there. Insanely comfy robes and bedding, too. I tend to also always bring my own shampoo/conditioner/body wash to hotels because the ones provided are usually not that great, but this hotel provides luxury shower soaps and I was super impressed. The location was great; everything downtown was walking distance, and if you don’t feel like walking, the hotels has free bikes for you to use! Again, I truly can’t emphasize how great customer service was - everyone from front desk to housekeeping greeted us everytime with warm smiles & hello’s, answering all our questions and concerns. We will definitely be back soon, and staying at StayPineapple in every city we travel to that has one.