Communication was great and we loved the location. We were disappointed with the cleaning prior to our arrival and there were some quality issues. An example of a quality issue is the toilet seat in the master bath, it wasn’t the correct size, so it was pretty gross to sit on as your legs touched the rim of the toilet and the rim was exposed at the back. I think the issue is that it’s an elongated toilet bowl, but a round toilet seat was installed. In addition, it would feel a lot cleaner if both showers/tubs were updated; even white tile and tub reglazing would help if to feel cleaner.
As for the overall cleanliness, we always take our shoes off at the door and our socks were immediately black (I don’t think the cleaning crew is mopping), there is mildew on the shower curtain, dust collecting by the bathroom ceiling fans, gunk on the exterior of the refrigerator, and the mattress cover on the pullout was disgusting. I highly recommend that they reevaluate whoever cleaned the apartment before we arrived.
I’m truly sad that I can’t give it 5 stars, as it was really great in so many ways, including our arrival. It was as a very easy check-in, the location was great, but we did need to clean it before we really felt comfortable. I would stay there again, because I trust Vacasa to take my feedback seriously and adjust accordingly.