Dustin was always responsive to our messages, and was accommodating when we had a flight delay that caused us to get in late. The location of the apartment is amazing, within walking distance of so many things to do in Seattle (not to mention all the great restaurants in the neighborhood). The view is just as pictured and the rooftop deck is a perfect place to unwind after a long day sightseeing. The apartment itself has everything you need for a comfortable stay. I’d have no hesitations about staying there again!