Our overall experience staying at Andre & Joel's place was good. The location is great and the apartment is clean. My only complaint is that Andre & Joel were very hands-off once we actually arrived. We were instructed to pick up and drop off a key around the corner inside a small market and then from there we were on our own to check-in. My family and I travel a lot and have stayed in many Airbnb's and this was a first for us. Not a huge deal but a little surprising. We also had a small issue with the toilet (our fault) which they did eventually fix. The response to the complaint was fast but taking action to fix it took longer than expected.