Allen was extremely communicative and responsive. The place was nice, but needs some work. Most of the smoke detectors were missing batteries, and/or pulled out of the ceiling, the dishwasher was broken, and one of the beds was very uncomfortable and sagged a lot. The location is convenient and close to a lot of things, including the light rail and busses. Allen was communicative and sent out maintenance people quickly to address the issues, but it was unpleasant to be in frequent communication about basic maintenance issues. This will be a nice place to stay once some of these issues are addressed.