Dorothy was very helpful and responsive. We like the place but not so much about the tenants on the ADU. We can smell their smoke (don't know if it is cigar or weeds or what but it smelt bad). We hear noise from the ADU tenants everyday whether it's their dog howling, their conversation, guitar, singing and other noises. Nothing was wrong with the tenants. They didn't bother my family at all. It's just poor sound and noise insulation between the house and ADU. My family couldn't sleep a lot of nights and I had to explain to my children about the noise. The HVAC is shared between the units so we smelt their smoke almost everyday. If you travel with children, this is not an ideal place for you.