Heather was very responsive and helpful!
The apartment was clean and fully functional. I had just moved into Seattle and it worked perfectly as a temporary place to stay while looking for a new apartment in the same area. I had to extend the stay for a total of 3 weeks, and Heather was always okay with that.
Two things to be aware: Internet is finicky in the building, so expect interruptions if you are planning on WFH. Also, the walls are very thin, you will hear everyone's TV and chattering.
Still, I would definitely consider renting one of Heather's units again if I ever need it :)