My booking was unique - I live about a mile away and lost internet over the weekend. I work remotely, so I needed to find an affordable place with wifi to work from until a tech could come out and fix our issue. So I reached out to Alex to book her rental for 3 days, during work hours and she was game. The wifi was great, the unit was super cute, and I didn't miss any work! I really appreciate her willingness to accommodate me.