Sarah's place leaves so much to be desired. We stayed at 6 places on our roadtrip and experienced so many nice places that we were incredibly disappointed to be let down on this stay in Seattle. First off, check in was incredibly confusing and down right irritating. Sarah's note was written as though it was directed to a local, saying 2nd vs 2nd avenue made us think 2nd level of the garage. We finally had to pay for parking and tried buzzing her at the main door. She answered but didn't know what unit we were renting and seemed in a hurry to get us off the phone instead of helping. She sent us a text 30 mins after we arrived with checkin instructions meant for another person, including the code to get their key which is a safety concern. Her directions only stated that the parking garage was in the alley which left us driving around the block over and over until we found which alley that really was. We finally got our keys and were able to drop our bags. The apartment was decently spacious and very close to all the essentials in Seattle, but Sarah's photos made it appear cleaner, brighter, and referenced a water view which may have been possible if you leaned way out over the rail on the balcony. The carpet was dirty, the couch looked old and stained, and the place was somewhat dusty. The thing that really got us was when we got there, the linens/towels were in the dryer instead of put in their respective places. I am not saying I mind getting everything out, but when you are paying as much as we did, we expect it to be ready. It made it feel so impersonal compared to the rest of our stays, which all had nice touches and great hospitality. Sarah also leaves a note for guests asking them to throw the linens in the wash if they have time. Not that I would mind that, but since she did not have them out for us when we arrived, we definitely were not going to wash them before we left either. Another thing we found lazy yet amusing was her use of a hair tie to try and stop a leak around the gasket in the bathroom shower. Clever trick but not something you do when you are renting out your place (did not fix the leak that sprayed everywhere either). Finally, the apartment was super hot but there were no instructions on how the thermostat worked for heat. There was a portable A/C unit in the apartment but no clue why the heat had no controls (thermostat was set to 50 but it was 80). It is very evident that Sarah is a property manager, so she has no personal touches and is probably spread way to thin to take care of each individual property, which is why we could not and would not recommend her to future...