I would just suggest Vince to be more transparent as there was a chance for a late check out. I askes two days in advance and he said he wouldn't know until 8am the day of departute and it ultimately was 830am.
He just didn't explain why it would take so long to get an idea of a late check out which would have made me more understanding. I asked multiple times and the question was deflected.
Other than that - it was a phenomenal value. And Vince, although not transparent, was very responsive.