Melissa was responsive and check-in was easy. She also let me check out a bit later so that I didn’t have to lug my stuff. The location was great - very close to the university. The apartment is generally clean and the WiFi was great. The cons of the place were that it is on the back of the building so definitely some noise from garbage trucks early hours most days and the bed was problematic in my view. The mattress was just foam on a box spring, which was not ideal.