Really wanted to love this Airbnb Plus but unfortunately it fell short of cleanliness. I’m moved from Seattle to DC and was excited to be back in the PNW. We had been traveling for a bit so really booked this place for the amenities (laundry) and parking, since we rented a car. We arrived late evening and stopped by local QFC for a bottle of wine. Hoping to get into Airbnb, do some laundry and enjoy a glass of wine. Right away, we checked in and no laundry soap. I contacted the host and she apologized and said she ran out today and new soap won’t arrive for 3 days. Walked to local store to get laundry soap. Took a shower and noticed bathroom shower and sink were clogged. Shower liner was very moldy. Vacuum cleaner was not dumped, fans we full of dust on both sides. I had to hand wash wineglasses because they weren’t cleaned well, paper towels were not refilled. No wine cork in the full amenity kitchen. Hair in bathroom, kitchen and on bedding. After the washer was done, we open to dryer to find wet sheets and towels. Communicated to the host, she apologized and said maybe it stopped dryer after cleaning lady left. But even if it was dry... what then? Do we fold the other laundry? Just felt like I wasn’t welcome to use the washer & dryer, even though it’s listed as an amenity. We also found the lint trap was very full, like fire hazard. The guest manual states guest need to clean this out every cycle. Cleaning lady should be checking for this too. Very disappointed. Try to communicate most of these with host, she was very responsive and made me feel like she cared.
You would think during these COVID times, everything would be extra clean and prepared for guests properly. Unfortunately had to leave the next morning and check into hotel.