My experience was negative from the start. When I used the code to open the lock box to get the key it was empty. I had to call multiple times and wait a long time until Melissa sent her son to give me a key.
Melissa comes around the apartment complex often. She also frequently messages guests about annoying matters like lights, cups, tables, and etc.
The stove top is not fully functional. One eye is broken and one does not get very hot. The kitchen lacks basic appliances like a toaster and coffee maker.
She tried to change her cleaning fees the day before I left and threatened to charge me an extra $225 based on a messy tenant in one of her other properties. She believes that young guests like summer interns are all dirty. I have never left an Airbnb a mess. I took pictures before I left, of the apartment for proof to refute any extra cleaning charges.
I would never stay in any of her properties ever again.