I booked this MIL for my in-laws that were coming in to town at the last minute. Cassie was extremely helpful in being flexible and accommodating on key pickup, arrival time, and allergy concerns. We arrived to fresh oranges and a chocolate bar on the table (a nice treat!). The fridge was stocked with condiments, and there was tea, spices and coffee. The place was extremely clean and Cassie provided us a walk through describing rules (very few, and all reasonable) for our stay. It is a great space and does not feel like a basement! Extremely colorful and the french doors opening up onto the patio provided great air flow throughout the apartment. The neighborhood was great- just a few blocks from the Junction and a free shuttle to get to the water taxi that takes you downtown! My in-laws had a great time and this place helped make their stay in Seattle extra special.