This is our second time staying with Seattle Vacation Homes as a group. This location was wonderful (cars can be a bit noisy but neighborhood is quiet) with an amazing view, the house is HUGE, and great for groups (we had 14). The first stay we had no problem, but this time the one big problem was a bedroom auto-locked and we had no key to open it. We contacted Lynne in the morning and left for the day, we were told that someone would come and open it, but when we got home around 9pm (12 hours later) the room was still locked. It was stressful not having access to the room and luggage in it, and not knowing when it would be opened. We ended up getting creative and found a way to open the lock without a key. Not exactly sure what happened with the person who was suppose to come open the door, but that was a shock especially since Seattle Vacation Homes seems so professional, and we paid quite a bit for it. I would like to end on a positive note since besides that experience, our stay was wonderful. Lynne also accommodated us to extend our departure which really helped us out and made our last day in Seattle so much more relaxed.