Lynne added great touches to show her investment in the happiness of her guests: nicely folded towels on each bed, a guestbook, treat bag and great warmth and tact in her prompt messaging. If we do our family reunion in Seattle again, we’ll definitely be staying at this property.
She basically helped turn around a trip that would have been a disaster! My sister had booked at another AirBnB property that was a party property/scam that was inappropriate for our family to stay in. We desperately needed a place that was more appropriate for our party ASAP, as we had two children and a senior included in our group of five guests. Lynne was able to accommodate a late-night check-in and was friendly and understanding of how we needed to be in a more family-friendly home.
The girls went from fearful and dismayed at the other property to enthusiastic and relieved the minute we opened the door at Lynne’s. They flew up the stairs and were happily chattering away at how much more comfortable they felt.
The bag of candy and popcorn definitely helped our food-obsessed girls get back into super fun vacation mode!
When my brother and mother arrived a few days later, they were really pleased with the accommodations. Everyone was really happy here!
Every time I stopped by to check in, everyone was cozy and at ease: This is definitely a home away from home. Thanks so much, Lynne. Your professionalism and considerate approach to hosting should be the gold standard of AirBnB!