Hi Melissa, I have been super busy since I got here but there are a few things I need to discuss with you. For starters, the listing fails to mention that the building itself is on a dead-end up a hill, where my Uber driver couldn't make a u-turn to get back down the street. But that was not an issue at the end, we somehow managed. I walked into the apartment, only to be greeted by something MUCH smaller than portrayed in photos. Fine. I got my stuff settled and went to go to bed, only to be met by what looked like a 4 month-old and unwashed bedset. Wrinkly, and sloppy. BUT THEN! I spotted a small black hair on the pillow case (the pillow with the neck support, specifically). I am sorry, but that is beyond disgusting...to find a hair that belongs to god knows who on your pillowcase. How was I supposed to feel sleeping in that bed after? I didn't. Instead, I took EVERYTHING off the bed (sheets, pillowcases, cover sheet) and got up to do laundry. At this point it was nearly 4AM, and I had work the next morning at 8. So imagine how I felt. Insanely upsetting and frustrating... On to the next problem: My other two friends (reported to you -- I had booked this unit for three people) arrived late last night. They were much more disappointed than I was. We had split the cost of this reservation in three, and were under the impression that three can fit, considering your posting says so. I also contacted you and confirmed that there would be indeed 3 guests. You said okay. There is one bed, and one sofa (with NO clean linens for it, by the way). That is for two people. None of us are a couple. We are three colleagues who obviously cannot sleep in the same bed. One friend ended up leaving and paid an arm and a leg to stay (alone) at the Red Cloud Inn. So us two were obligated to eat the cost since now our third person left. Not to mention that there are only two towels in this unit, even though, again, I clarified that there were three guests. Even if he had stayed, we would have not enough clean towels. The rest of my complaints are not very much worthy of my excessive typing, as a lot of other reviews said the same thing. 1) There is NO second bedroom, as pictured in your photographs....I think you confused this posting with your other 2 bedroom unit(s) in this building... The pictures are 100% not taken in the unit we stayed in. I will be able to send pictures upon request once I get back to the apartment later. 2) There is NOTHING in this unit that would qualify as "basic needS" like your posting says you supply. Other Airbnb units we've stayed at provide a hair dryer, toilet paper, a cup to...