Host was very available and provided flexibility when we had a little hiccup in our travel plans. Any questions we had were answered quickly. They had a few toiletries for those times you might if left something at home, plus some lovely teas in the kitchen. I think the area I really liked the area and walking distance to Jefferson park is prefect. Anything we needed was a short car drive away. The only thing I would suggest is the addition of a fan or two, add there is no a.c. and it's an upstairs unit.