Everything about this experience was great. Suzanne responded immediately to my request to book; the location is FANTASTIC - right in the heart of downtown Seattle, so a car is completely unnecessary. The apartment is charming... nicely decorated, very welcoming, great view of downtown, comfortable bedrooms with enough privacy for a family. The lobby of the building is a little dated (think 1970's...?) but The Nest itself was great (and who hangs out in the lobby, anyway??). This will be my "go to" place for family and friends visiting Seattle. Had a great convo with Suzanne prior to arriving (very friendly), and all of her directions about check-in, etc were easy to follow; no issues at all with checking in. Definitely a terrific bargain in Seattle and exactly what an Airbnb experience should be.