I booked this place it was like $1650 wasn’t able to make it due to the snowstorm and we were scheduled to go for Christmas and out of that money. I was only refunded $400. I even submitted the information from the airline showing that there were no flights out due to the snow storms for the next couple of days so we wouldn’t have been able to fly out to our stay was over. I kept in communication with the host, but when I opened up a complaint with Airbnb Airbnb informed me that the host did not want to refund me and that was their choice because they did reach out to them for a refund due to the circumstances of me not being able to stay I really think that’s low of the host to keep that money due to the fact that we were trying to get there to see our son who is stationed out there cause he’s in the Navy and they kept our money and screwed us!