Ralph was great and gave us good directions about staying despite having had surgery. They helped immensely by allowing us to drop off our bags early. He left a box of tissues for me when I asked for it☺. He has a nice write up in the room which clearly gives rules and suggestions for food and neighborhood. The neighborhood is beautiful and we walked downtown the first morning. Lots of places to eat and get coffee close by. His neighbors were delightful despite us arriving very late the first night. The steps up to front door were a little tough with our ridiculous amount of luggage I packed for cruise though. The room itself and amenities and the hosts were simply lovely and I'd stay again but not if I had 6 large bags again lol.