James was very responsive and prompt on fixing a couple of issues I had during my stay. The only complaint I would have is that there is no AC in the Unit. Maybe this is just a Seattle thing? But with the current temperatures we are experiencing, i just could not take the heat in that room. At night it was fine when the temperatures dropped under 60. But during the heat of the day, it felt like it was 80-85 in there. Leaving the windows open doesn’t help much and then you have the problem with the bugs flying in. This is my only complaint and as I mentioned before this might have more to do with the listing being in Seattle. Maybe this is the norm?