We stayed in the rental for one night. I requested to check in early (at noon or 1 pm) so our toddler could take a nap at her regular time. Fern was quick to respond and very polite. He put in extra effort to make sure the apartment was ready for us by 1 pm. I really apprected the hospitality. The space is very clean. I could hear some talking and walking around upstairs but there wasn't much of it and it didn't bother us (and we're really sensitive to noise). I didn't hear any noise after 9 pm. Overall it was a great experience.