John and the company managing the unit were super helpful with making sure all our questions were answered prior to our arrival date. Instructions for lock box were clear, the listing was accurate, everything was clean, and our expectations fully met or exceeded. Would definitely choose this place to stay at again, in a heartbeat! The cherry on top was when John suggested Nordstrom's nearby concierge service to hold our luggage while we continued to explore Seattle on our last day (checkout was 11am, and our flight was in late evening). I was stressing out on how we would be able to enjoy our last day if we had to carry our luggage everywhere, but thank goodness John easily solved that for us. You cannot go wrong with John's listings!