Christine seemed like a very friendly, welcoming person. She was super responsive and accommodative of our needs during our stay at her place. The bathroom was clean, and also the bedroom and living space. The towels provided had a bad smell to them, but there's a washer and dryer you have access to to solve that problem. She offered clear instructions in terms of gaining access through the designated entrance of the house, WiFi access, and she also provided a list of where everything was located inside the space (coffee, dishes, utensils, extra supplies, etc) along with recommended restaurants, grocery stores, and cafes nearby. She and her husband live above the rented space, so we were able to meet the both of them. Christine always greeted us with a friendly smile.