Yuliya was very responsive to all our questions/requests, while also giving us plenty of space. The house is located in a wonderful area. I'd never visited Interlaken Park before, but it is a real gem, just a couple minutes walk away, and the arboretum is also lovely and very nearby. The space itself is nice, though the ceilings are a bit low, and while they have tried to get a reasonable amount of natural light into the lower level space, we generally had the lights on anytime we were inside, even when it was bright outside. There was a great selection of items to make it friendly to a family with young kids, including lots of books, toys, some puzzles, and a pack and play.