Vic was a great communicator, and very responsive to any question. Both she and Dave were really friendly and helpful with dinner suggestions, and my husband and I felt really comfortable at the place. We loved that it was a quiet, separate place that could be our home-away-from-home while we explored the city. The apartment is so cutely furnished, and extremely clean. The bed is comfortable, and we were thrilled to have a washer & dryer to take advantage of after a couple of days of hiking. We also enjoyed exploring Greenwood and Ballard neighborhoods--both have great restaurants and are fun to walk around. 5-star experience all around!