commutation was tough since they wanted to communicate off the app and I refused. place is really small, run by property managers, and you don't have access to garage below for additional storage. we had asked for a mail key since we stayed two months and they didn't provide and we missed a lot of mail and had to go other routes for that. for the price and not having something simple like a vacuum or a cleaning in between for that long the value isn't there. I would definitely rent with a direct owner vs. this property management company.