We stayed there for five nights, the condo was great. We did not meet Grace in person but she was very caring and helpful on the phone. The kitchen was well equipped, which is good for us to prepare baby's food. High chair and baby cot were also a big plus! The condo is spacious for a small family like us with two little kids. The parking space was also very helpful, especially parking in downtown is really expensive. The location was great. It is all walking distance to downtown and waterfront area. Highly recommended for staying in Seattle!