PROS: Sherry was an incredibly kind and communicative host. She laid out everything perfectly in advance and check-in/check-out was smooth. The location is ideal, the parking spot is right next to the townhouse and off-street parking was easy for us (though I know that varies). The beds and linens were particularly clean and comfortable. The space was laid out nicely.
THE CONS: While I believe when this property was first listed it was in immaculate condition, it is no longer. The carpet is stained and lifted throughout the home and as mentioned in previous reviews, there is a spill that runs up the entire staircase. The walls are pretty heavily marked up throughout the home (especially near the pool table) and the space could use a fresh coat of paint inside. The kitchen did not have really any utensils for cooking—I mean seriously bare bones. No toaster, no spatula (or anything of the like), no foil, plastic wrap or ziplock bags. There was also no dishwasher soap or pods, nor was there laundry detergent (we scraped together enough for one load). In the showers, they have dispensers, all of which seem to be broken.
If this were a normal listing on Airbnb and not on Airbnb Plus (and we hadn't paid a pretty exorbitant amount for two nights), I wouldn't be as hard on the place. But what we expected and what we received were two different things.