Lene is a great host, she was very responsive in arranging check-in time, arranging for an extra half day to stay in on Saturday instead of paying a full day fees plus providing directions and any help. Upon arrival Lene was very helpful and welcoming, she even left some fruits and food in the fridge for me which were very handy after a 12-hour flight. The place is very nice and clean and the street is very beautiful and quite. You will occasionally hear some movement from above but its a basement flat after all and wasn't too distracting. I had a slight issue which I reported to Lene and she immediately helped. She even checked on me several times when I was sick. All in all very positive experience.