My parents and I had to stay in Seattle for a couple of days before they departed for China. Fern was very easy to communicate with and answered all my questions. She kindly let us leave our luggage in their garage for extended time after we checked out at 10 am. When we returned to the house to get our luggage, the husband came out to the garage and asked us if we saw a missing towel which is a bit insulting as he obviously implied that we might’ve taken it. I said no he said okay have a nice day. Overall, the experience was okay. The guest suite was downstairs of the host’s room so you can hear people talking. It might be something to consider if you want absolute privacy.