First of all, Robert is excellent with communication - always replied quickly. The apartment is in a great location and within walking distance from a lot of great touristy things! The dog area in the court yard was SO convenient. The apartment itself is pretty sound proof, so despite being right in the middle of the city, we didn't hear much of it at night time. There's all sorts of kitchen utensils and equipment although we didn't cook during our stay. The place was clean and well stocked with blankets, pillows, towels and shampoos/soaps. etc. We didn't have any issues and appreciated the ease of this stay!