What can I say, this was the worse Airbnb experience I ever had. First of all, this place just isn't suitable for any type of long term stay. There is no living space at all, just a hallway with a tiny kitchen and nowhere to sit except for the bed. You're basically paying for two beds and even though they are in separate rooms the space is incredibly cramped. A motel 6 room feels more spacious than this place. Second, was the noise. You can hear them walking, coughing, loading dishes, dropping things, and when they watch TV. Even though they specify that quiet hours are from 10pm on we were woken up the first night there by the loud sound of a TV, more than once. It sounded like the TV came on in our room, that's how loud it was. And this happened twice well after 1am. I actually messaged her that night about the noise and in the morning I received what looked like an auto message with no acknowledgement of what I wrote the night before. I had to message her again to get a response back. Third, the description states that they have a "full kitchen", however there is zero counter space. We looked at it when we first arrived and wondered how we were supposed to utilize it for the month we had booked there. Fourth, the shower worked abysmally with very little pressure. Finally, the duplicitous behavior and lack of communication with the host was extremely disappointing. After the first night we decided that we couldn't stay at this place, let alone for an entire month, and I tried to contact her. First I contacted her about the noise and that took a couple of messages from us and several hours before she responded to it. Prior to that I tried calling both cell numbers that they left to contact them and no answer, and I left messages on both. No return call. I then messaged her again to discuss the situation. After several hours I didn't hear from her so I called both cell numbers again, no answer. She didn't respond till the next day. We left the place after that. A week later I get a condescending message from her partners, Loftium, and they basically told me that we were not going to get any refund, that we could cancel and still get no kind of refund, and have a nice day. Gee thanks. They made it very clear that they don't care about the renter's experience at all. It was clear that none of them cared really. The host could have been much more straight forward in her communication with me but it looks like she was waiting for Loftium to do that for her. Her slow response time, unclear communication, and general avoidance just wasted more time than was needed. Just be straight up and not waste peoples time while waiting for Loftium to say what you wouldn't. After this experience, I would avoid any place associated with Loftium. And for the price they charge on this place, Motel 6 would have been way more suitable.