Ann was very helpful in getting me acclimated to the neighborhood. Ann was also very communicative during my booking process....zero wait time for communication responses. The location is excellent in relation to downtown Seattle. It took me five minutes to get to where I had to be in downtown. Well located also in the peaceful quiet Mayflower neighborhood. The bed was very comfortable. Very close to the Ballard neighborhood of Seattle where one can find a myriad of great restaurants.