After reading some of the reviews, I wasn't quiet sure what to expect, but I have to say that I found this place to be exactly as advertised. It is extremely close to the UW campus (definitely within walking distance). It was clean, and exactly as pictured in the photos. The kitchen and bathroom had everything I needed, and the bedding was actually a bit better than I was expecting. I had no problems with the wifi, and the building was indeed very quiet. I did not communicate very much with Melissa, but when I did she responded promptly. Would definitely recommend as an alternative to hotels for someone visiting the UW campus.