Lara was an amazing host! She communicated with me from the beginning and had bottles of water ready for us when we arrived. I loved the lock box check in and check out because we had to leave very early and it made both processes quick and easy. She even had the towel warmers on when we arrived! My husband and I love walking, so the neighborhood was perfect for us. The neighborhood is cute and quirky and has easy access to the downtown areas. If you're afraid of driving/parking up steep hills, I would definitely suggest using the bus system. It was easy and reliable. I've never been in a city where the bus driver and maintenance techs have public incentives such as "driver/tech of the month/year," but it shows in their work ethic.