Kim was very kind and accommodating throughout our stay... She helped point us in the direction of some terrific local spots, and was quick to respond with any questions we had throughout our stay. The apartment was clean and comfortable, and located in a lovely neighborhood close to the quaint little town of Ballard. We showed up dirty and smelly from 4 days of hiking and camping, greeted us with cold bottled water, and allowed us to use the washer and dryer. This was my first Airbnb experience, and if half of the hosts are like Kim and her family then I'm sold.