When we arrived at the unit at 5:30pm, the apartment had not yet been cleaned from the previous guests. The manager met us and let us leave our luggage in the apartment and informed us that she would let us know when the apartment was ready. We went to wait for her call at a nearby restaurant, and at 7:30pm we still had not heard back from her. After a long day of travel we were tired and this was a major inconvenience. We reached out to her at that point and then she let us know that the apartment was ready. Once we were in the unit, setting up the sofa bed was a bit more work than we would have liked (figuring out how to work the air mattress and putting the duvet cover on the comforter). Otherwise the description of the apartment's interior was great, and we did appreciate the bottle of wine in the kitchen. Future guests should know the unit is on the second floor with no elevator, and while the apartment is very close to a great grocery store and restaurants on Broadway, there is a hill to climb to get there!