Communication and check-in process was great. Unfortunately, the place wasn't what I expected. The smoke detector had been removed. There was no fire extinguisher. The toilet was broken. The windows face another apartment, so people can see right in, and there's no natural light. The building itself seems unsafe, we were harassed by another tenant who followed us to our room. The place is so hot the air conditioner can't keep up, even when it's cool outside. The bedding was extremely uncomfortable. Definitely don't recommend, especially for queer people or people of color, given the nature of our harassment.