Phil and Andrea are old hats at this; they know how to make folks feel welcome and if you need help in navigating Seattle or eating places, etc., they're there to help. However, what I appreciated most, is they let you be yourselves. That is, if you want assistance with anything in relation to the apartment, which we didn't since Phil leaves these great notes explaining how everything works, they are right there pronto to address your needs or questions, but, moreover, should you just want to do your own thing, they are unobtrusive in a very cool sort of way. In short, great hosts, great central location, and a great place to sleep! I would definitely recommend staying here and would revisit again.