William sent us everything we needed to know and to get started independently, and responded promptly to our email inquiries. The apartment is immaculate and cheerful, with all the amenities of home - washer/dryer, plenty of cookware, spices etc., dishwasher, iron. The neighborhood is excellent for getting in and around the city without needing to deal with the traffic, with great restaurants and coffee shops within walking distance. There is even a view of Lake Union and the Space Needle. We're sad to be leaving it.