We did not get to see Sheldon in person but he organized everything just fine for us. We have all the necessities that are needed, from toiletries to cooking condiments. The location is also great, easy and convenience to go to everywhere especially UW. Great viewing from the window and very comfy sofa set. Definitely love the experience and will definitely recommend this location to other family and friend if they are ever going to pay a visit to Seattle. Thank u!