We unfortunately had to cancel day of due of due to extenuating circumstances. Something I have never had to do. :(. Shan was gracious enough to refund additional percentage on top of the expected cleaning deposit. Thanks Shan! His communication was excellent through the booking and subsequent cancellation. I originally booked to attend a concert at Safeco and know the area is perfect proximity to take the rail downtown to the show and all good things Seattle. Great happy hour at Taylor's oyster bar!