Kateryna was extremely helpful on arrival. We landed early and was able to leave our baggage in the main house until the flat was ready. As we wanted to explore the downtown and didn’t know our way and the water bus was leaving pretty soon, Kateryna kindly offered to take us.
The only thing I think would need improving is the noise between the floors. As it was a basement flat we could hear everything from the main house kitchen area. As we were jet lagged and tired this was not ideal.