Kaysie was super accommodating, she provided an AC due to the heat wave which was mich appreciated. The unit itself was very clean, beautifully decorated, comfortable and roomy. The laundry and kitchenette were incredibly useful and the toiletries provided in the bathroom were great. The only thing we had an issue with were the blinds, we found that they were a little see through so they didn't completely ensure privacy, however this was a very minor concern.