This “modern” unit is located in a dank 1957-built building. It is baffling how this place has so many 5-star ratings, though we seem to be the first review since August 2019. Because of my cancer and suppressed immune status, we needed a clean place to stay with in-unit washer and dryer during my lengthy treatment at SCCA. We were assured by the “enhanced clean” commitment in the listing. What we found was a dumpy, dirty apartment with a broken washing machine, a shower with the ceiling collapsing from water damage, and a refrigerator making such loud noises from a failing compressor it was impossible to sleep. We spent our first night in the very nice Homewood Suites hotel next door (a highly recommended and much cheaper alternative for lodging in this area). Grace acted surprised by the condition of the unit, which seemed odd for an attentive owner. She was very nice and tried to be accommodating. She had cleaning done the next day and let us sleep in an unoccupied 1-bedroom unit on another floor while working to get the appliances and bathroom ceiling repaired. However, the cleaning was still poor even though we left a list of tasks for the cleaning people. The area rugs remained with more spots than a Dalmatian dog, and a peek under one of the beds to find something we dropped revealed a layer of dust so thick we wondered if it contained ash from the 1980 Mount St. Helens eruption. After 12 days the appliances were still not repaired, and we were spending the nights in yet another vacant 1-bedroom unit. All three of the units we experienced in this building left a lot to be desired in the cleanliness arena, from stained carpets and mattresses to finding other people’s hair in the sheets. When my asthma began flaring up (after several years of no activity) we decided it was time to move for the sake of my health. A refund was ultimately given for the remaining nights not used, but it was a smaller fraction of the total pre-paid amount than we expected as the substantial long stay discount and waiver of the parking fee were removed without compromise offered. Airbnb staff tried to be helpful, but in the end were entirely ineffectual due in part to our late reporting of problems. This 12-night stay cost us about $4700. This was a truly incredible charge for a place this bad. For this money we could have stayed in a four-star downtown hotel. Expensive lesson learned the hard way: If you encounter big problems on arrival, walk out, contact Airbnb staff right away, and don’t be strung along by promises from the owner no matter how nice she or he appears to be.