John and the Pillow team (their hospitality contractors) made us feel very welcome with their proactive communication and for making things as easy for us as possible. John's hand-written note for us as well as having some snacks and coffee available were two really nice touches that made us feel at home. We also appreciated their binder of suggested activities and dining options.

The location itself is fantastic, located just a few blocks from downtown, Pike Place, and the Space Needle. We loved our stay!