Place was beautiful, as pictured with an amazing rooftop but when we stay at airbnb's I want to spend as little time as possible having to communicate and figure things out and do want to get a good night's sleep. There was road work happening in front of the townhouse so every time a car/truck passed by the metal plate it sounded like thunder. Obviously not something the place can control but would have been good to know upfront so we could have brought earplugs as it kept us up both nights. There was also duplicate communications (asking for things twice), mixed messages with Turnkey and not always quick response. Couldn't get any water to run in the bathtub which was very disappointing, also had trouble getting the dishwasher to start (found no directions anywhere, eventually figured it out but didn't hear back until we had checked out). Also a 9 digit code to get into the place and no trash bags in the cans. Generally that would not be a big deal but for this kind of money I would expect better. I did leave something at the house and they were very helpful in helping me to get back in to retrieve it so that was nice.