The hosts are not superhosts, but extra superhosts. The communication with them was great before, during and after our stay. They have their super helpful guidebook and also they message you whatever you need to know. If you text them, they will respond in <5mins. We had everything we needed in the room, kitchen and bathroom. The only minus is the location.. the neighbourhood is a bit strange, but you can take a lyft/uber that can leave you in the front of the building and that’s it. (That’s what I did). Overall, 5 stars for this airbnb :) Thank you Dirk & Jaq!