Tracy is very good at communicating, the place was very clean and adorable. The only issue we had was this is the basement level of their house with a side enterance for guests. I thought we had the entire house. We could hear them walking and some muffled talking around the house. We only stayed for 10 minutes then decided to leave. We thought that we would disturb them if we had the TV on late at night. Otherwise this is a wonderful place to stay.