Unfortunately due to the extreme weather, booking needed to be cancelled. Akash would not budge on supporting a modified cancellation. I was not able to stay at the Airbnb and Akash did not accept a request to change the reservation to a 5 night stay versus a 7 night stay even though I wasn’t staying at the location at all. Airbnb support communicated with Akash and I was informed that Akash refused to provide a modified refund. Very disappointed with how this situation was handled. Akash had the opportunity to be kind and provide a pro-rated refund and it seems like a greedy move to refuse any refund despite cancelling the reservation and other people could have booked. In the future, I’ll be cautious with hosts like this.