Sydney was great with communication and proactively contacted us with check in info. The home and neighborhood are exactly as pictured and how others described. Excellent neighborhood and beautiful space. Street parking was easy to find. We arrived around 6pm and Sydney had left the light on for us and the apartment was nice and warm. To access you have a private entrance and patio area with easy keyless entry. The apartment felt welcoming and is very spacious. Everything was extremely clean and included so many extra amenities (selection of coffees/teas, dishes, cooking appliances, toiletries, extra pillows/blankets, and several plush towels). The bed was firm and the blankets so soft and cozy. The shower has great water pressure and heats up quickly. We had such a wonderful stay and would highly recommend.