Had trouble with the check in. They accidentally scheduled our stay a day later than the intended date. There was no number to call. We called airbnb support but they were no help. Thank goodness the people who checked us in were sweet enough to change the reservation themselves to save us sometime. Other than that inconvenience, everything was great. I would honestly just recommend booking through the hotel itself. It might be a lot easier and maybe even cheaper. Amazing hotel and super nice.