We needed a last-minute place to crash for an event in Seattle. Adriana responded to my reservation request for The Maple House within the hour, which was great! The space looked exactly as pictured (so cute with comfy beds!) and felt like our own cozy Seattle apartment for the night. We did have an accident occur shortly after our arrival, to no fault of the owners or ourselves as guests. Home owners know disfunction may occur without warning, and that’s exactly what happened. We did our best to clean up any mess made from the mishap, and alerted Adriana asking what to do, while letting her know we’ll be out for a few hours if she wanted to take a look. She responded within 5-10 minutes with advice, and two options within the next 30 minutes… amazing! In short, Adriana and her husband had the opportunity to take a look at the issue, fix a few things, cleaned the space beyond our efforts, replenished a few accommodations, and graciously offered partial compensation for the mishap. My family and I are so thankful for Adriana’s time, prompt-responses, kindness, and interest in making our stay as seamless as possible. I would highly recommend The Maple House to any friends and fam visiting the Seattle area!