Laurie was away but Roman introduced himself and Daisy-Mae. The suite was very clean and a 3rd bed was all set up for our son who stayed 1 night with us. Laurie also had snacks waiting for us and many amenities for us to have. Laurie also had menus and a binder of information for the area which was very helpful. The bed was comfortable and there was lots of towels along with a basket of toiletries if needed. We enjoyed our stay in Seattle.