This was to be our second visit to Manuela's lovely home, but terrible snow (and avalanche threats!) caused us to have to cancel our trip. Manuela was proactive and contacted us days before to tell us she would understand if our plans changed; we held out hope we could make the trip but had to finally realize it was not to be. Manuela was AMAZINGLY helpful (as was airbnb). I will definitely stay at Manuela's again, she went way beyond to help us.