Sabina answered emails and texts quickly, giving us all the information we needed from the time of our reservation to the time we checked out. We found the apartment to be very, very comfortable, clean, and efficient. Sabina has thought of EVERYTHING to make the unit a home-away-from home, including a full kitchen with fresh-ground coffee and delicious homemade granola, condiments in the fridge, a French press coffee maker, and all of the dishes, utensils, and cooking gear guests might need--without a feeling of clutter. Beds are comfortable, and the bathroom is well supplied. (Do note that guests in the second bedroom must pass through the first bedroom to get to the bathroom--not always welcome.) The living room is sufficient to host a few friends, and the patio is a sweet little haven away from it all and a perfect place to sit and write, read, or enjoy a meal. Ravenna is an equally pleasant neighborhood--a great (hilly) place to walk, and convenient to local shopping. Sabina was home (upstairs) most of the time we were there, and she offered lots of helpful advice about the area. She's a very good host.