Rory was very responsive to any questions and communicated well throughout. Unfortunately the place wasn't ready for our check in time and we arrived to a house that needed cleaning but Rory had messaged ahead to inform us, but we missed the message. Overall the location of the place is good, a short drive to the city centre. Parking was difficult in the garage as it had stuff in the way and is a tight entry. There is parking on the next street but it is very busy so hard to get a spot. The house was clean and tidy generally but due to people staying the night before it could have been tidier. The house is better suited to 4 people or less due to the space and dining area. The back door also doesn't lock so is a bit of a security worry.