This was my first experience booking with Airbnb. As I was checking for availability with this room I mistakingly booked it. I talked to the host on the phone, explained my situation and asked for a refund without being charged any fees for my honest mistake. The host was not amenable, said nothing could be done and forced me to find a solution through the Airbnb help line. The refund was given in the end, though this soured my first impression with Airbnb and made my traveling arrangements difficult. I would look elsewhere before booking with this host.