Apartment was dirty, linens were dirty, and no soap to take a shower when arrived at 11pm. I had to change the linens (Fortunately there were clean linens in the laundry room) and buy soap at a near market that was still open. My scleral contact lens fell into the bathroom sink drain/pipes. I was fortunate to remove the elbow pipe and find it. A permanent drainer should be installed.
Sarah was communicative and made it right. She refunded a day, cleaning fee, got cleaners the next morning, and brought a new shower curtain.
The apartment is walking distance to many places and has good security.