Robert and the College Inn team were SO welcoming and hospitable; my partner and I didn't realize the room we booked was a shared bathroom, but they immediately allowed us to upgrade the next night to a room with a private bathroom. They were always very responsive if we lost a room key, and were understanding leaving our luggage as we explored the city the next day. The location is fantastic, next to many bars, coffee shops, restaurants, and a great walk or run of UW and the Wetlands!