Autumn was very nice and friendly and the apt was very nice. She moved us to an apt on the other side of the bld. due to construction next door and it helped, but you don't want to stay and hang out all day, the banging will get to you. This is the first time I have used Airbnb and it was a nice change from hotels, the only thing I missed was an elevator. We had one issue while we were there, but Autumn resolved it quickly. The location is great, lots of places close in walking distance. If you have a car, I highly recommend purchasing the parking, There is a fair amount of construction going on in the neighborhood, so street parking is limited.