Lynne was very responsive and helpful getting settled into this townhome. The home is nestled in a great neighborhood and has some awesome views from the master bedroom. The listing says "Luxury" in its listing description, I would personally have to disagree with that, as the home was clean, but had a very "lived in" feeling, stains on the master bedroom carpet, marks and chips all over the walls, dirty windows, etc. The listing also says "There is a queen size sleeper sofa (with highest end sofa bed mattress on the market)", this also a stretch. This is nowhere near the highest end sofa bed on the market - it was extremely uncomfortable, you could feel the springs protruding. Again, this is a nice place, but a stretch to call it "Luxury".