Jenny is a great host and is very responsive and helpful. She responded to some of my urgent inquiries within minutes (i needed a printer early in the morning urgently). Jenny had toys and bassinet ready for kids. There were more than enough blankets and pillows and towels for our big group (3 adults, 3 children), and plenty of dishes and cutlery for eating in. All her instructions were very clear and everything looked as it did in the photos. It was too cold to use the balconies, but they are nicely set up for summer use. All in all a nice experience - great location (walking distance to coffee shop and other eateries, beside university).