In Unit Washer and Dryer flooded during early in our stay. On site manager was there in about 90 mins and cleaned up. Big inconvenience since we were staying for a week and have two toddlers. We were without a major amenity for rest of trip.
That said communication via App or telephone was very fast. Everyone I spoke too was pleasant and wanted to help.
Ultimately was nominally compensated for the time loss and lack of amenity. I did have to pursue it but there was no pushback on their end.
Otherwise the location was A+ convenience for families. You can walk to everything and Target is ground level of the tower.
I will still use Vacasa operated properties in the future. They handle the disastrous situation promptly and treated me fairly.