Fern was extremely helpful and communicative with us, and she looked up a few helpful pieces of information for us while we were in town. Place is very clean, convenient to the rest of the city. Travelers should note that this is a downstairs unit. The ad says so quite clearly, but we didn't put 2+2 together, and quite a bit of noise, both voices and footsteps can be heard in the unit. If that doesn't bother you, then you will enjoy the place.