The interior design is beautiful.
However, the cleanliness of the house was totally unacceptable. When I arrived, the house smelled like a dirty kitty litter and I discovered the garbage hadn’t been taken out for a week. I reported it to Brendan and he immediately offered to take the garbage out and credit me $35. That was great.
It went downhill from there and I discovered so many dirty things: dirty and crusty baking sheets in the oven, both cutting boards were dirty, crumbs in the kitchen drawers, dirty dishes in the cupboards, bed nightstand wasn’t wiped down, and the only kitchen dish towel I could find smelled dirty. In a time of Covid-19 and higher sanitation standards, it made me inspect everything I touched and wonder if it’s dirty. I wanted to take a bath, but opted not to since I would need to clean the bath tub to feel comfortable.
I reported all these issues to Brandon and he reacted with surprise and shock, but no offers to reduce the rent or clean the house. I considered contacting AirBnB to move out but I’d just arrived from Indonesia and was quarantining so didn’t want to deal with the hassle of complaining and moving. Throughout my remaining days I discovered many more things but didn’t tell Brandon since it seemed he wouldn’t make any changes (cat hair covering the dining room chair, outdoor patio furniture dirty, the list goes on). The day before I checked out Brendan messaged me asking if he could improve anything but after 6 days in the dirty house his offer seemed disingenuous and I was leaving the next day.
I’m not a clean freak and have never written a negative review on AirBnB. I paid $1,000 for the week so expect a high standard of cleanliness. Due to this experience, I probably won’t stay at AirBnBs during Covid-19.