The apartment itself is quite nice: it is clean, has lots of light, in a very quiet neighborhood close, within walking distance, to the UW and to the village shopping center. The stairway in the building, however, needs some improvement: it looks shabby and creates a bad first impression. For long-term stays such as mine (4 weeks) the apartment could use some more cleaning equipment and kitchen utensils. It was always easy to get in touch with Melissa.