Bob and Ting's experience in the hospitality and service industry truly shines through. From the personal guest fridge (filled with water bottles) to the hotel-grade sheets/towels, every detail has been thoughtfully considered. They are both very friendly and responsive but also give you plenty of space if you need it. I had the opportunity to chat with them on my last night, and they shared wonderful stories and helpful tips for my next visit to Seattle. Highly recommended!