I booked very last minute after a last minute change to my plans and received instant replies from Shan with very useful and detailed information of exactly how to get to the property from the airport where I had just arrived with a few options from the train to Uber’s etc. Within half an hour of booking I was at the property! Shan also included some useful stops such as the supermarket along the way! When I arrived, the property was what I had anticipated and more, it was very clean and stylish! Shan has really thought of everything you could need whilst you stay there such as any toiletries you may have forgotten as well as coffee available. The room was simple but comfortable and was all I needed. Despite being in a city I didn’t know on my own, I felt very safe. The communal living area and kitchen were quirky and cool and made me feel instantly welcome. I was sad to stay for such a short time. Thank you Shan.