Sheryl was very welcoming and friendly. The house was a little different than what we expected, it may have just been the time of year with 100s of apples on the lawn or overgrown grass and vehicles on the lawn but when we pulled up we weren't sure we had the right address. That being said, the room itself was clean and exactly as described. We didn't notice in the photos, but the roof does slope over the bed so if two people are sleeping in it the least claustrophobic one gets to sleep on the inside. The stairs up to the bedrooms are narrow and as everyone else has mentioned lots of remodelling is happening. We had a bunch of gear to carry up and down the stairs so it wasn't super easy. The house was clean and colourful, lots of maps are provided to help tourists. The location was fantastic, this was one of our deciding factors when choosing the place and we weren't disappointed.