Roland was great to deal with... I had trouble with booking on line and he went out of his way to stay connected and hold the spot for me. He was there when we arrived to orient us and make us feel totally welcome in his heritage home in a GREAT neighbourhood of Seattle. While he shares his home with you, he makes it feel like there is protected space for you as his guest, yet he is comfortable being in the space with you. We had a very short time there, but I loved sitting on the porch with a glass of wine, thinking, you just don't get this feeling in a hotel. Highly recommended