I scheduled a 4 day stay with Annie. Upon entering the property I did a walk through. It was very unhygienic. I noticed hairs in the kitchen, on the counter and the sink. There were also lots of visible spider webs. I was very uncomfortable with the location and I immediately contacted Annie. I explained to her that I was highly uncomfortable staying at her location. Especially since we are facing a pandemic with Covid -19. I requested a refund. Not only did she refuse to give me back a full refund, she also said that she needs to clean the place now that someone has entered the property. “WHAT”? I literally was there for 10 minutes and I never even sat down on anything. What I was asking for was fair. Due to the unclean environment. Annie was not helpful and her business etiquette is poor.
In Crux, this was the worst experience I had with Airbnb. Annie’s place should not be listed. It’s very deceiving from what the pictures actually shows. I would not recommend anyone stay there.