Never met our host. Communicated by email, keys were left in a lockbox, and everything worked out great. Loved the neighborhood. We could walk to food, shopping and Central Business District with ease. It should be noted that the parking space behind the building is very difficult to squeeze into. A large car or SUV won't fit behind the building. Street parking not a problem if the car is gone by 9am as there is a 2 hour limit in the daytime.