Charlie was great. He was there when we arrived and explained the few things (rules and how-tos) that were already on printed docs, but verbal always wins with me. He and Annette were very available/communicative prior to the stay, so all details were worked out. The location is great for visiting Columbia City, with access to Link Light Rail for exploring much of the rest of the city. The house is on a steep grade, and I'm glad I didn't need to park a car!