My first negative review since using airbnb for many years. After an 8 hour flight we arrived at Rob's place at 10pm. Our room door was wide open (others also) and it was not ready! Bed not made, tub filled with water, dirty laundry, etc. I reached Rob my phone and he didn't know who I was or when I made a reservation. He offered for us to stay in another room and transfer in the morning. We started to get situated in the second room and received a call from Rob explaining that the room was booked for the night and we would have to leave! We were now left stranded with no accommodations! I was worried about Covid restrictions since we were in a room where someone else was expected shortly! I am sorry to say that Rob doesn't seem to know how to run his business properly.