The unit was clean upon arrival and equipped with what we would need for our two night stay. The location was fantastic.
Overall, this stay was fine—but there were elements that were odd and/or not typical of an AirBnB. There are a number of photos in the listing that are not actually of this this unit, and while our stay was fine, it’s misleading.
Entry instructions came in late, after I reached out to the host following our 4 PM check in. This was fine since we didn’t need to enter right away, but would’ve been inconvenient had we been in a rush.
You have to be buzzed into the building upon every entry (day and night). This, combined with the communications that we can use shared spaces but should keep our AirBnB stay discrete, made it seem like our stay was not legal with the building. We were always let in on the first or second buzz, but I’ve never experienced this at an AirBnB.
Upon entry, the unit was extremely hot. We ran the single standing AC unit for several hours only to find that the unit would never cool down the building which was disappointing. After reaching out to the host, she recommended we open the windows, which we found necessary to do to be comfortable in the unit both during the day and night.
It was off-putting how many times we received the information that due to how busy our host was managing other units, she wouldn’t be available by phone. The unit manager did respond to my inquiries in a timely manner via message.
Finally, there are instructions about how to clean at the end of the stay. These are not published in the listing prior to purchasing stay. After messaging the host, she informed me that these are optional, but I do not recall reading anything about them being optional during the check in instructions. I suggest revising this language. Combined with the other notes around fees for early check ins and late check out, it sounds like the guest may be fined for not taking out the trash.