The hosts were extremely kind and responded to our text about laundry detergent within seconds and left us a bottle of detergent at the front door within 2 MINUTES! It was very nice. We were disappointed, however, due to the photos not matching up to the actual space. The photos being used to advertise this space are very edited and the actual space is far from what is shown in the images. We also expected the space to be bigger but it was a lot smaller. If you’re hoping for a relaxing getaway, maybe try a different location. This one is a basement and you can hear everything happening up on the main level. We heard foot steps and everything throughout our stay. Overall, the space wasn’t what we expected but the hosts are VERY friendly.