From the get-go you know you're in good hands. Lynne is probably the most thorough host I've ever interacted with. Everything you'll need to know about your stay has been thought of and taken care of. You'll know everything about your stay before getting there, so you don't have to worry about any logistics details. The place was spotless, and it looked just like the ad pictures. Great location. We had a fantastic stay at The Great Wall and felt right at home. Lynne was a great host, and interacting with her was extremely easy, quick and efficient. 100% recommended.