At first arrival, the property practically looked abandoned with the overgrown yard and weeds. Once inside, there was a definite dog urine smell and there was a broken chair with a tiny note placed on the seat saying "out of order". Before we had a chance to explain to the children and my disabled husband that the chair was broken, they both were caught sitting in the chair with 3 legs. Luckily no one was hurt. The backyard was extremely overgrown and had dog poop in it. Granted the previous renter had not done their part cleaning up after their pet(s) but it was not a place for children to play. After preparing a quick meal after driving 6 hours, we found the garbage disposal wasn't working and the sink clogged immediately. Then looking for the coffee pot to prepare coffee for the next morning, we found a coffeemaker with a handle for a carafe but nothing more. I quickly reported this dilemma. Later we found tucked in a corner a tiny motel room coffee maker that basically makes 2 cups of coffee. Not exceptable for a 6 person lodging. After dinner, I ran a small bag of trash out to find the trash container completely full. Then, in the main bathroom, there was a safety issue of a screw sticking out of the wall at least an inch near where you enter & exit the bathtub. The bathroom sink would not drain unless you held the stopper up with your fingers. There was no dish soap or laundry detergent. There were crumbs in a kitchen drawer. A mishmash of old pots/pans & lids. The refrigerator door is loose and has to be tugged on to open. The half bath toilet is continuously flowing a bit.
The bathtub was slippery and we did appreciate Scott bringing a bathmat for safety. Also appreciate him bringing a new coffeemaker, detergent and soap, but the fact that I had to call and report these deficiencies and safety issues, and the inconvenience of all of the above, at the extremely overpriced rate left my family and me feeling less than satisfied with this poorly maintained property.
My family and I have rented many properties and this was by far the worst experience and truthfully I feel we are due a refund for our trouble and disappointment.