I showed up and the place was filthy/unclean. My husband and I were greeted with a dirty/stained bare mattress with the dirty wet towels placed on the pile of unclean sheets. Emma’s helper tried to find me a new place but it was too far from where I needed to be. Emma agreed to my refund request which is in process. I requested a full refund through Airbnb which I hope they fulfill. I would suggest a hotel if u need to stay in this location. I would not recommend. This was my worst Airbnb experience in our 4 years.