I booked this trip for my boss and a group of young clergy to visit and explore Seattle. Joe was extremely pleasant to work with. He answered all of my questions, made sure a special request was met, was kind and prompt. He even walked me through an error on my end, when I needed to tack on an extra night. The group had nothing but great things to say. They thought the space was even better than the pictures on the site. They were impressed with the cleanliness and hospitality; a very comfortable place to stay. It was in a great area, so easy to walk to places and catch an Uber. I only wish I had been in attendance. Whether booking for pleasure or business, I'd highly recommend staying with Joe.