I spend a lot of time staying in Airbnbs throughout every year (usually 5-6 months' worth), and have never written a bad review. Unfortunately, I feel obligated to point out some things with this one.
First, I have to say that the unit itself was great. I don't really have any complaints - the location was perfect, the unit was clean and spacious, and had everything I needed.
But, the listing and booking process were very frustrating. I needed a 3 month stay, but for some reason Liz only allows guests to book one month at a time. When I first tried to book, it was cancelled with that explanation. I thought it meant I just booked the first month, and then could extend it once I checked in. Turns out that's not the case. Despite Airbnb fully supporting - with complete policies - long-term stays, Liz does not. She requires a separate booking for every 30 day period. The problem with this is that you are then having to pay the full term all at once (instead of monthly payments like Airbnb supports). This also means that, despite needing 3 months, by the time I was ready to book the 3 month, it was already booked. I assumed I would be accommodated (Liz was aware of my desire to say 3 months, though to be fair she never guaranteed anything), but that was not the case and I had to go to a new place after 2 months. This is stressful and completely unnecessary and avoidable.
The other two downsides are that 1) I had to pay a $95 cleaning fee for each month, despite no cleaning after the first month, and 2) it essentially obligates you to write multiple separate reviews, and you can't be completely honest until the last one because you never know how the host will respond. And Liz was sure to insist that I write my first review after telling me she gave me a 5 star review.
The last thing that bugged me was the lack of a parking space. To be clear - there is ample street parking at this place and it wasn't an issue very often. However, the listing said it was included and that was a factor in my booking. After bringing this up after I got check-in instructions (which said there was no parking space), I was flat-out told that I was wrong and it wasn't in the listing, and that I would have to use street parking. It was (and I believe still is) listed as an amenity this listing. Normally I wouldn't care too much if someone just said "Oh sorry we made a mistake", but to just flat out tell me I was wrong when it was in writing on the listing is quite off-putting. Why not just be honest and own up to it?
I'm quite disappointed in the way Liz does business, but as I mentioned earlier the place itself was great. I hope this feedback is taken in a constructive way to help future guests.