I booked this for a friends anniversary gift to her and her fiancé. I’m pretty disappointed as I had told the host up front that this is for friends and even added my friends name who would be there to the reservation. I told them I didn’t want this to be an issue because this was a special occasion and wanted it perfect. Front desk pushed back and they had to call me to frantically sort it out and I had to screen shot the messages and it was all very disorganized and unprofessional. This should be a lot more seamless. Despite this hiccup, the front desk was understanding and figured it out. Overall my friends loved the location, amenities and spot and would highly recommend. The place was beautiful and made up for the small hiccup in the beginning. They loved the huge in room tub, people watching from the balcony and pool/hot tub which is open until 10! They liked it so much I’m planning to rebook for my fiancé and myself :) overall I’m very pleased with the gift.