I was somewhat skeptical at first with the prospect of dealing with a rental agency rather than a local host. But TurnKey was very responsive -- providing updates as our trip approached and acknowledged texts quickly. Fortunately we had no issues but I was confident they would have rectified problems without delay. We found the location ideal -- we could walk to Seattle Center (there is some elevation to be gained on the return), walk to any number of coffee shops (yeah Storyville!) and restaurants, and most importantly -- walk to the ice cream shop two blocks away.