Overall a great place. Everything is very well organized (checkin instructions, labels on how to use things). FYI: you can only toggle the bedroom light with alexa! Sort of tricky. Our two biggest notes is that it seems to be run as a business with several people behind it and automated messages, but when I sent a message they responded quickly. Additionally there was some blue gook on the bed sheet (maybe detergent) that i told them about and they didn't really acknowledge.