The level of communication and instructions provided were outstanding. We were new to staying right in Seattle and the information on transportation from the airport to the ID were so detailed and took a lot of worry out of our experience. When we arrived we were allowed to leave our bags prior to check in which was a huge help as we had friends to catch up with. When we did check in, the instructions left throughout the building were very informative. The facilities and room were very clean and inviting (as described). I would definitely recommend to fellow AIRBNBers.