Yvonne and Ralph were very welcoming, and genuinely excited to see us when we arrived. She gave us a tour and let us know we were able to use anything. Through out our stay she even offered to let us borrow new movies she had purchased! Yvonne was literally a phone call/text away and got back to us quickly. It was a very enjoyable and comfortable stay; and if we visit Seattle again this is definitely the place I would like to stay at :)