Bennet was excellent at communication and responded quickly to our needs and questions. The downtown location was perfect for walking to shopping, sights, eateries, waterfront. There was some street noise at night (people, sirens) but we slept well on the comfy bed (with ear plugs for the light sleeper). The internet was good for two people working remotely. So many amenities were available in the condo. We had some minor issues with broken/malfunctioning items when beginning our month long stay (closet doors, dishwasher handle, "running" toilet, slow draining bathroom sink) which were all to be repaired after we left. Both check in and check out were a breeze.