Natalie was communicative and kind and helpful. The Airbnb location is awesome for walking around UW, ravenna park and green lake. Easy street parking. Comfortable bed. Very convenient that there is laundry in unit. Shower, despite being small and a little makeshift feeling, had good water pressure and heat. There is also some shampoo and soap.
There are some opportunity areas. Some are already being addressed. Lock was tricky for us and would take multiple tries, but Natalie is looking into it. The upstairs neighbors were quite loud and the dog was running around until 1 am one morning making it hard to get sleep. Natalie is addressing this with the tenants, and gave a small refund for the inconvenience.
Bathroom is a bit dark since there is only one light above the shower and not the sink. I ended up not doing makeup for the time I was there bc it was kind of hard to see. The heat was a unpredictable, sometimes cold and other times really hot, as the unit would turn on and off.