Nan made us feel welcomed from start to finish. We had a couple of short "look forward to having you visit" messages before we left for our trip. The directions to the cottage were exactly as communicated. When we arrived we were greeted by a sign on the door on a little chalkboard with "Welcome Janet and Dan" on it. Everything inside was totally charming, Nan had even turned on the electric fireplace to make things even cozier. The cottage was so well stocked with everything we could need for bed, bath, kitchen. Such a comfortable, charming, and delightful place. Easy to come and go on our own schedule, stopping to feed the beautiful big pet bunny in the garden! The neighborhood was very fun and the bus to downtown was totally convenient. Plenty to do, places to eat, etc.