Excellent and stellar communicators, I needed to book an extra day and Heather made it work for us. I also needed a late check out since my flight was delayed and they worked with me and accommodated me.
This neighborhood was magical and the Airbnb was as magical, cozy, welcoming and we did not want to leave. Check in was easy and simple. Location was very clean, loved the Toaster, definitely used it. Plus the small refrigerator has a freezer!!! Yay. Loved the color scheme, the place was very light, I want to live in this neighborhood. Love the cats, they were friendly and enjoyed laying in the hammock.