Alice went above and beyond with her communications before, during and after our stay. We were visiting Seattle for the first time and Alice gave specific recommendations in the city and area, checking with each restaurant to see their current policies and status. We really appreciated the assistance in picking places to eat and where to go. She even had wine, chocolate, and a certificate for local breakfast at our check-in. All personal touches we truly enjoyed! The place had a spectacular view, felt incredibly safe and clean. We enjoyed our cozy home for a few days!