From the get go they were wonderful. Super fast in sending information. Very informative with their directions on where to park and how to find the tiny home. We had no problem finding it. It was just as described and pictured. Not too "tiny". It is in a great neighborhood. Lots to do, safe & only a block away from the lake. I got to meet Rob and Nadia, and the kids, dog and kittens. Everyone was so friendly! Definitely would stay here again. Thank you for a great first experience with air bnb and opening your tiny home to us.