The day we were to check in, the extreme amount of rain had caused some flooding and out booking was cancelled. We knew this completely out of anyone’s control, but what I wasn’t expecting was the kindness and thoughtfulness Suzanne showed to us. She offered to find us a new location and was very responsive during my mild panic attack at the airport. She couldn’t have been better about it. Better than the customer service received through here, to be sure.
We definitely want to give this place a try the next time we are in the Emerald City.