This review is difficult to write. Joy, at first, was very pleasant to work with and appeared to be a fair & nice woman. However, that being said, I am so disappointed in what occurred. I initially booked Joy’s Place due to the proximity to Children’s Hospital; I needed a place for my daughter & I to stay for at least one month due to medical treatment she needs. Finding a place for a month in Seattle during this time of year here is extremely difficult. We have had to stay in the Seattle area several times over the past year and 1/2 so my 22-year-old daughter can be treated at Children’s Hospital for relapsed leukemia. We met Joy on our 1st evening at her place. She met my daughter and heard about the clinical trial she is enrolled in. After 10 days, we needed to leave. I called & left Joy a message about our need to leave. She called back, left me a nice message and said she would refund the nights we would not be staying (I prepaid for 31 nights.)
Sadly, this never happened. I called her twice to find out about the refund. She never returned my calls. I called Airbnb for assistance and am working with them now. I wish I understood why Joy said she’d refund me, knows our situation with my daughter’s medical condition and yet chose to not follow through what she said she’d do. So disappointing.
Now to the review of Joy’s Place – The Ravenna Apartment
1.	At first glance, the overall impression/condition is best described as musty, dingy and a strange, piecemealed layout. It needs an overall sprucing up, inside and out (weeds need to be pulled). The place is attached to the main house and people above can be heard easily due to the thin walls and floor. Another review mentioned the kitchen height – I can verify that it is indeed only maybe 6’ high as I am 6’ tall and bumped my head often. The kitchen is a step down from the main room, so it is easy to hit your head if you are taller.
2.	The bathroom also has the same low ceiling. And, is very small. The shower is tiny – I could barely fit. The ceiling seems shorter too and the faucet is at a weird angle. My tiny 5’6” daughter struggled too. There was scotch tape on the curtain (if you could call it a curtain) in the bathroom along with a strange covering over pipes on the ceiling held up with duct tape. The bathroom sink was useless - it was difficult to wash hands in the sink due to how the faucet is too close to the sink (can’t get your hands under it). And, barely any water pressure in the sink.
3.	The so-called 2nd bedroom had a sink in an attached bathroom that had an opening behind a wooden screen that lead to who-knows-where. Kinda creepy. Lots of pipes showing.
4.	Spiders were commonly found in the unit – while I know spiders are a thing here in Washington, it is still unnerving when you have strange openings in a place you are staying and know that spiders probably reside there. Big spiders too.
5.	No central heating - only space heaters. There is a stove we never needed to use.
6.	Washer/dryer are located in another space attached to the main house. You need to walk outside the unit, up the deck stairs and enter through another door. The area is unkept, cluttered and overall not hygienic.
7.	I do not believe this place is up to code – electrical (Induction cooktop, toaster oven are on a power strip cord. Both could not be on at the same time), structural (strange openings, pipes showing, thin ceilings), plumbing/water.
The only pro is the great location – near a great coffee shop (Seattle Sunshine Coffee), restaurant (Mioposto), grocery stores (Metropolitan Market and PCC).
Sadly, our experience here was really awful. It’s hard enough having a sick child and dealing with housing is stressful, but to add insult to injury like this is unacceptable. Joy should have at least followed through on her word and refunded our money. I even have a voice message from her stating she would refund us! We have stayed at other Airbnbs in the area and have always had great experiences. We have never experienced anything quite like Joy and Joy’s Place. I would not recommend it, nor will we ever go back.