Our host Matthew was away but had his friend Christopher meet us at the apartment. Christopher was very nice, helped us with our bags and promptly answered any questions. The place was very clean, charmingly decorated (as depicted in the listing), nicely heated and quite comfortable. Travel magazines, some little snacks and coffee were also thoughtful touches. The location was perfect, in a lovely residential neighborhood near two parks and many cafes, grocery stores, etc...our small children appreciated all the open spaces and playgrounds nearby.