Melissa was very accommodating, helpful and responsive to all questions. The place was clean, a lot smaller than expected, but nice and warm for the colder weather. When we wanted to check in early, Melissa was very accommodating to this which we are grateful for.

Overall it was a good experience, but there were a few downsides.

The hot water only lasts for about 5 minutes. This means there is barely enough water for one person to shower, let alone two. This was problematic because not only was it almost Winter when we stayed, it meant my fiancee could not shower for at least 2 hours after me. Considering you pay an additional $15 per night for each guest beyond the first, it is a little frustrating.

The internet was frustratingly slow. The listing mentioned business level wifi, but I could barely get 1mb the time we stayed there. If you are travelling for business, the Internet will be a problem for you as presumably everyone in the building is using it. I could not Skype colleagues nor family reliably. I think too many people in the building are using it, possibly downloading and ruining it for everyone.

If you like to cook, the kitchen is missing a few basics like oven trays or can opener, so be warned. You do get a frying pan, glass oven dish, cutlery, cups and a pot though. There is also no kettle, so you have to microwave water.

The listed Maytag dryers and washers on the basement level are also not free. For a wash it is $1.50, to dry it is another $1.50. The machines only accept quarters. While paying is not a problem, I wish we would have known prior so we could get some quarters to do washing when we arrived. It was just inconvenient.

Be warned (as mentioned in the listing) this room is on the third level and there are no elevators. Fortunately the stairs are not too long to climb, be warned if you have a bad back or you are pregnant however.

If you are travelling by yourself, this place is perfect. Close to buses, grocery stores (Trader Joe's and Safeway). I do not think this place is really for 2 or more people, until the hot water is fixed at least. Or at the very least, removing the additional $15 per night cost for an extra person beyond 1.

I do not want to sound like I am putting this place down, because it was pretty good. It was close to everything you need; travel, food and nightlife. It was warm, safe and clean too. And above all, Melissa was lovely and accommodating, however as with everything in life, things can certainly be improved. I would stay here again, if the price was a little more reasonable.

PS. Hard time turning the taps on? Pull out and twist.