Mark was a great communicator and very accommodating to our needs. We had 2 appointments at Swedish Hospital, so his place is about 4 blocks away or so. The unit was spotless! It is simply decorated with a large TV screen although we were quite challenged in figuring out Netflix. Mark answered our emails quickly and provided some great info on parking and local restaurants. The unit is in a quiet very nice neighborhood. I recommend that you bring a flashlight if you arrive at night since it is difficult to see the combination lock on the door to get the keys. Thanks Mark!