Lori has very welcoming and communicated well before and throughout our visit. The location is good -- in a residential part of Santa Cruz, with easy access to different areas. A short walk gets you to a number of restaurants and shops -- we walked to Whole Foods in the morning one day.
The guesthouse is a cottage not a house, perhaps without all the furnishing features of a house or apartment. For example, the kitchen floor is a smooth concrete. Overall not the most cozy place. Nothing wrong there, just not luxurious.