This review is a little different because I didn’t get to stay at Marinas place because she forgot to put the keys in the lockbox. My flight and travel to town had me arrive around 11:30pm and when I got to Marinas there weren’t any keys. When I called the Airbnb phone number on file, it went to her son who doesn’t live in town. Her son texted me back instructions for how to try to wake Marina, including knocking on her personal window/door to her room from the outside. I felt uncomfortable doing this but did it. After a lot of knocking I finally suggested to the son I stay in a hotel because I was quite uncomfortable being outside for so long with my bags. The next day, I assumed I would hear from the son or Marina but instead was contacted by Airbnb to refund my stay. I had to find accommodations for the rest of the week at the last minute and wasn’t offered to continue in my reservation with Marina. I reached out to Marina to make sure she was physically alright, to which she responded and apologized for forgetting the keys. She she did respond to my message, she was friendly and considerate.