We made a last minute booking (24hrs before we stayed) and we were accepted straight away, which was great. Beth gave us detailed instructions.
The bedroom area of the cottage was lovely and the bed was very comfy. However, the cottage wasn't as clean as we were expecting. The fridge and freezer were quite grubby. The bathroom mat was quite unpleasant and the washing machine had lots of mildew (we were hoping to get a wash done but decided against it). We have read other people's reviews, and wonder if it was the fact that our booking was only 24 hrs before our stay. We also found that the carbon monoxide detector had a battery missing...a little worrying. We borrowed one from the tv remote.
Cleanliness aside, we had a good sleep in a comfy and quiet bed.