There are Airbnb hosts who simply provide a space and collect the rent. Then there is Lisa! From the moment we committed to her property, she was in touch and helpful with any questions. Of course, there were few questions because she is very forthcoming prior to and upon arrival. This comfortable space was just the getaway base for my wife and I as we visited Santa Cruz for our anniversary. It is located very close to just about anything you would want to see or do in Santa Cruz or Capitola. We were concerned about arriving late due to the distance of our drive but Lisa made it clear that she would be available regardless of our arrival time. Upon arrival, Lisa welcomed us warmly and took us through the property explaining convenient details and nuances. She informed us about local shopping and made it clear that she would be available to assist us during our stay. The property was very clean and well-provisioned. There was a thoughtful basket of snacks provided and was welcomed after the 2hr drive. There are TV's in the living room AND the bedroom so not everyone has to agree on the same channel. The bathroom is spacious enough for a couple of people to navigate simultaneously and the kitchen area is open enough for a couple of chefs to function while engaging others. The owners clearly take an authentic interest in the comfort of their guests and leave visitors feeling more like family than tenants. It's nice to know that, when we next visit the area, there is no real need to scout other properties. We'll be back!