Kim was extra accommodating as my daughter left behind her laptop upon checkout. Kim contacted us immediately and, even though we had been on the road for almost an hour, I turned around to go get it. The house, although small, is perfect for a small group. The outside area has plenty of room and Rory (our dog) loved it! The inside is decorated perfectly and the house is fully stocked with kitchen supplies, bathroom supplies, and condiments. I cannot wait to return some day!