I didn't get the chance to meet Beth, but she made us feel welcome via text prior to check-in and left us a friendly note by the entrance when we arrived! She was very attentive and responded quickly throughout the process. The place looked absolutely wonderful, as it does in the pictures that you can see on the profile. The decor made us feel at home, and we were very pleased. The neighborhood is quiet and in a great location, not too far from downtown Santa Cruz. I would definitely recommend staying here :)