We were a little disappointed that we never really heard from Mary Jane other than to tell us the hot tub wasn't working but a repair man was coming before we got there. We didn't have any idea if it had been fixed or how to use it. The treehouse is adorable with everything we needed and a comfortable bed. I did understand that we were going to go down a short trail and to not bring large luggage but I do think it would be helpful for others going to know they should wear sturdy hiking shoes and use back backs because while the trail is manageable and beautiful it is definitely a mountain train. Unfortunately I wasn't prepared for that and almost broke my ankle making the rest of our honeymoon a challenge. The other thing I wasn't prepared for were the close proximity of the neighbors...there are three other houses within view and a road very close. Ultimately they weren't a problem but it was just different than we thought it was.