Jeanell made us feel more than welcome when we arrived at the listing, which, by the way, was breathtaking. She gave us a brief tour of the resources and amenities provided and then gave us our privacy. The penthouse was everything pictured and described, and more. We chose to sleep on the outdoor bed and to my surprise it was not cold or wet at all, all we needed were a few extra blankets. One night was not enough in this little slice of heaven, but we will be back! Thanks Jeanell!