Prior to checking I did have to edit our stay to one day less and hostess responded right away and approved the change. We had an issue the first night but I reached out in the morning and they communicated right away and helped resolve immediately. Besides that it was a good stay for us, cozy, clean, nearby to an event we attended that weekend and Seaside beach was an amazing view. Its only a few minutes away. Only minus for us was the dogs that barked every morning. I like furry friends but after staying out one of the nights I would have appreciated some good sleep without the disruption.