Renee was very accommodating and accessible throughout my stay. She responded immediately to any questions I had, including help to find a mechanic when I had an issue with my car. The cottage was cozy and had everything I needed with lots of info about where to find things, suggestions for restaurants and activities in the area. Although the location is in Capitola rather than Santa Cruz, this turned out to be really convenient for shopping (Trader Joe's and Whole Foods are a few blocks away) and accessing the highway to get to the mountains. The place is also super dog friendly -- Christine has provided doggie blankets and other helpful amenities so that I really felt that the dog was welcome.