We made an impromptu visit to Santa Cruz and were delighted that we were able to book Ray and Cathy's room, last minute. We thought we would arrive earlier then we did, and when we had to change our plans last minute - Cathy arranged for her son to greet us at the door. Michael was a great host and had us settled in, in no time. We had just done a 23km mountain bike ride and were pretty exhausted and it was lovely to be able to check in, do a load of laundry and find our way to Santa Cruz for a quick dinner before sliding into a incredibly comfy bed. Ray, Cathy and Michael are super friendly hosts and had we been able to stay longer, they would have very likely given us great advice about where to go and what to see - they are very well set up for this, with a counter full of tourist/visitor information and a parks pass, and local/insider knowledge on the area. I'd highly recommend staying with the family if you get a chance!