The location is amazing! Beautiful view and next to the pool. I was extremely disappointed in the state of he unit and the lack of help from host. We arrived to a
Dirty refrigerator, freezer and dirty cupboards upon arrival
Filthy carpet-these need replaced. The unit is very run down and needs a face lift.
Dirty walls
Dirty showers
Dirty washer
Inoperable dryer- left with two loads of wet clothes to take with us home.
Ants in kitchen, bathrooms and front bedroom. My 8 year old woke up covered in ants.
Loss of 40-50 worth of food due to ants everywhere.
Dirty toaster that had ants all over. This could possibly be the source of the ants.
Patio unclean
I paid for cleaning supplies and cleaned the unit so we can stay there.
Fireplace didn’t work properly, the flame is very low and doesn’t put out much heat.
I tried to ask the host for help and she was unresponsive and couldn’t get someone to spray and never offered to have someone back to clean. I tried to let her do the right thing and fix the issues but she didn’t. I contacted Air B and B and complained and asked for a partial refund. She refused and offered us 50.00. I also host on Air B and B and you need to ensure your renters are taken care of. This could be a beautiful place if they cleaned it up, got rid of the filthy carpet, controlled the ants and updated it a bit. They also need a new house cleaner.