Gail's cottage is lovely! It looked just like it does in the pictures. It was very clean. The bed and couch were quite comfortable. The heater kept the place warm. It was conveniently located. Also, the kitchen was stocked with some basics-spices, olive oil, balsamic-which made cooking easy. Booking and check in/out were a breeze. I would definitely stay here again if I find myself back in Santa Cruz!