Location, location, location! Wow!!! Great location that was convenient to all area attractions. The view of the ocean and cliffs from the backyard was extraordinary! The backyard itself was a great place to relax and just hang out, barbecue dinner and enjoy the view. Also, a wonderful place to do smores (our grandkids, ages 5, 5 and 6 had a blast). The parking for up to 4 cars was fantastic and needed for our visit.
Our host, Turiya, was excellent. She was very responsive to texts, questions, etc., and met us at check-in. She also provided info on places to eat and things to do/see. All of the issues discussed below were addressed with her and I was advised they are working on repairing and replacing many of the items.
The house itself had plenty of space for the 9 of us that were there. The bedrooms were spacious, comfortable and the linens were clean. The bunk beds were a hit for the little ones as they fought over who got to stay in the top bunk. The Keurig coffee maker worked great and there was a large bottled water dispenser with plenty of water. The gas grill, heater and fire pit all worked very well.
But the overall condition inside the home was not up to standards of the “luxury” level described in the AirBnB ad and the price paid. That being said, it should be noted this is a fairly older home that had some minor updating in the kitchen but none in the three bathrooms. (More to come later on bathrooms) I have photos of the items discussed but AirBnB does not allow posting them. If needed, I can provide to AirBnB if they request.
It should be noted the house was comfortable but it is badly dated inside. The front door was poorly painted on the inside and outside and didn't give a great first impression of the home. The electronic lock did not properly lock several times when trying to leave the house and needs replacing. The interior doors are original and several had scratches/chips/split wood and mismatched paint. The main living room window trim had exposed nails (most likely for old Christmas decorations placement), and packaging tape hanging down from trim pieces. Many rooms had chipped and cracked baseboards. Most of the furniture with exception of the TV, dining room table, beds and sofas, have seen much better days. The tables, sideboards and nightstands are stained, scratched and nicked. Interior decor is badly out dated also.
The master bathroom, while clean, had cracked tile around the faucet fixture on the sink and the showerhead was at my chin height (I am 6 foot even) so I had to bend over quite a bit to wash my face and hair. The master bath vanity had doors that would not close due to settling and poor fit. The master shower floor tile had missing grout. One add-on bathroom is exceptionally small and at the complete other end of the house away from the bedrooms without any countertop to place personal items. The small bathroom also had missing grout and the shower ceiling had mold growing on it. It was obvious attempts had been made to clean it, but it was disgusting, unsightly and unsanitary. Also, there is no light in that shower which made it extremely dark to shower and does not help in regards to mold growth. In the hallway shower one morning, someone flushed a toilet we think, and my daughter was suddenly scalded with straight hot water. Hopefully there is a anti-scald device installed and it is just malfunctioning. She was in tears on how hot it was suddenly.
Two people of our party were shocked plugging things into a couple of the electric outlets. One in the master bedroom behind the bed (needed for CPAP machine) and once in the tv room. The outlets were very loose in the wall and pose a hazard. The light switch in the master bath is broken with one switch not working and the frame was missing pieces.
I also need to address the level of routine and thorough cleaning:
The dishwasher is not cleaning dishes very well. This was with us rinsing dishes before placing inside too. Food stuff was left on plates, bowls and silverware. We had to hand wash quite a bit. I opened the drain cover and saw it was full of gunk and food stuff was in bottom of filter opening. Not sure it will last much longer.
Having a large bottled water dispenser is a nice touch. But when we changed out the water jug, the inside of the dispenser where jug sits in was pretty dirty. Looked a little moldy according to my son who did it. We did not use it again.
Another water related item was moldy bits of junk and dirty specs of something were found in our water glasses when using water/ice dispenser on fridge. Looked up into the opening and it was black with mold and dirt. If this looks like this, how do we know the water filter inside the refrigerator was clean? Most likely not. We again did not use it again.
Two globe lights had dead bugs in bottom. Spider webs were in numerous corners of house. We dusted them down ourselves but it should not be like this.
What I was hoping would have been a thoroughly luxury experience for $5,000+ for three nights did not happen. This is due to a serious lack of attention to upkeep, and cleanliness for guests. This would not be acceptable in any hotel or resort for the price paid with the expectation that goes along with it. As such, it was unacceptable to us too.
It is an honest review and I try very hard to always give the benefit of doubt. I rarely use AirBnB, Vacasa, etc., and usually stay at hotels, resorts, etc., because we enjoy the amenities there. I just