The property is in a really nice location and has lovely views. The inside in nicely decorated and is as shown in the pictures. We did not end up using the pool and other facilities so we cannot comment on that.
In general the place is clean but, when we visited, the bathroom was not cleaned properly. There were hairs from previous visitors and yellow residue on the walls and ledges. We also had issues with ants going into the bin that was provided. The ants seem to be able to access the bin from an opening in the side of it.
After we left, we messaged Judy about these issues through the Airbnb platform. We got no response from her. A second message also went unanswered. It was really disappointing to be ignored like this. It was only when we initiated a refund request through airbnb that we got a response from Judy. It became clear that she had seen our messages and chose to ignore them since she disagreed with our assessment of the cleanliness. In the end, airbnb helped us resolve the disagreement and we were given a partial refund.
In summary, the bathroom was not cleaned properly and they have an ant-problem that needs adressing. It's entirely possible that the bathroom is usually cleaned to a higher standard since a lot of other reviews speak highly of cleanliness. The thing that really disappointed us was how Judy handled things once we raised these issues. Simply ignoring your customers is not a good way to handle a situation like this.