The host was great and quick at replying to my communications. I am so grateful they let me have a friend visit and the hot tub was divine - this was all such a treat after camping for 6 nights. Their dog, though big and barking, was ultimately friendly to my husky and my friend's chihuahua. The shower was a bit confusing but there were instructions I noticed later in the bedroom - I just experimented till I got it right. The laundry was a wonderful thing I needed (thanks so much!); also the coffee. This would be perfect for even a small family on a vacay in the area as there are two separate rooms with beds - the one I used was so comfy. I'd say there was everything I could have possibly needed.