Pat asked what we needed and provided an extra comforter and a heater, as well as aluminum foil for our food leftovers. She was extremely responsive. The guest house was quiet with the occasional noise from the water pump nearby, but still far quieter than the city or even most suburbs. The experience in the forest was exquisite, and very relaxing, and the location is just close enough to Los Gatos and Santa Cruz for more activity. I had such a great experience, I intend to book again!