Check in was easy and Rikki is communicative and responsive. The house is adorable and located near beautiful West Cliff Drive and lots of local restaurants and shops. Oslo the cat is an added bonus even for people who aren't cat fans! He's like the house mascot and we were sad to leave Oslo! Kitchen is fully stocked for home cooked meals. The patio is lovely and a serene space for morning coffee or an evening drink (hot tub and fire pit a plus!) House easily accommodates 4-5 guests. Rules are very clear and not strict or prohibitive just clear. Neighbors are friendly. Plenty of street parking in addition to the driveway. Santa Cruz is a funky town and Rikki's place is located where you can feel like a local and enjoy everything around you stress-free.