The OVR team was very response to my concerns at check-in and helping me to resolve my upset honorably. However the accommodations had some serious challenges for me that I couldn't have expected.
1) the steps are very steep, and I am an elder.
2) it was very cold downstairs in the kitchen- like being in a garage.
3) the upstairs did warm with two space heaters, tho the fuse breaker blew a few times until I got the right settings.
4) The parking in the area is terrible. My van didn't fit in the garage because of the topper, which I spoke to them before i went and I got an in-accurate reply that there would be spaces available. (It was a dark back street and as an elder with my grandchild...I felt uncomfortable. but i don't live in cities)
5) The master bed is squishy saggy soft due to the topper...not comfortable. The twins were good.
6) The carpet was so bad... there was duct tape! ... very old.
7) nothing cute about this place but it was functional.
7) This place is GREAT for Location! LOCATION~ Location!
8) The TV room and screen with channels were great.
9) I was very grateful to have my dog welcome.
OVR was super available and in the end did their best to accommodate me and the changes I needed.