We were really looking forward to having the entire house for the weekend. Prior to our arrival to Santa Cruz, Ryan was extremely communicable and helpful. Unfortunately the house did not meet our expectations upon arrival. The kitchen trash was full and there were dirty pots and pans stacked in the kitchen and the dishwasher was full of dirty dishes. We arrived just before dinner so we had to handwash the pans before being able to cook and have enough cutlery for dinner. There were also crumbs in the kitchen and dining area so we had to vacuum the floor beforehand. The beds weren't made which wasn't a big deal, but because there weren't enough thick blankets in the closet, we had to go through the hamper and do a couple of loads of laundry to wash the used blankets before we could go to bed. There was also a soiled towel in the bathtub which kind of put us off as we weren't sure if the bathroom had been cleaned prior to our arrival. The place itself is really cute and charming, and served as a great base during our stay in Santa Cruz. We just felt like we had to do a lot of cleaning before we could feel comfortable for our stay. Our experience was probably an anomaly because Ryan was out of town during our stay but the lack of attention to detail was a bit of a let down.