Jeanie was an excellent host. The room was spotless, comfortable and was perfect for my husband and I. Contact with Jeanie was easy and prompt before and during our trip. Access to the room could not have been easier, with the keyless entry system. Jeanie was there to show us in and had a nice card and some chocolates on the pillows to welcome us. The room had lovely fresh flowers and was stocked with coffee, tea and water. We were in town for a wedding, so didn't spend a ton of time in the room, however the time we spent there was comfortable and pleasant.