Audrey clearly cares about her guests and has provided lots of little extras and information about the local area. She is a busy lady but friendly and helpful. The room is large and she has thought about extra touches such as a white noise machine since the window is right over a busy highway. The bed was very comfortable. The only thing that bothered me ( and I am a clean freak ) was the state of the shared bathroom. It had not been cleaned for a while and I had to wipe off the sink and mirror before I was comfortable using it.