Always prompt and efficient, Carl was the perfect host. We have been coming to Santa Cruz for years and are delighted we found Bagshot Row. Although the house is small, the outdoor patios and fenced lawn provided lots of space for relatives who visited during the day. The cottage has been nicely remodeled, and our family delighted in the Tolkien theme. The home feels very private but a few steps to the front of the yard gives you a gorgeous view of the ocean which you can enjoy while sitting on the benches in front of a fire. We loved the location--daily walks along West Cliff, to coffee houses, and around the neighborhood. We greatly appreciated the various beach toys, games, and books that were provided. We can't wait to go back!