My interactions with Dore were all very pleasant and we really appreciated the responsiveness. That said, we were very surprised when we arrived at the beach hideaway. The pictures do not accurately represent the rental. The two bedrooms are fairly accurate, but the carpet is very stained and the rooms are cluttered to say the least. The bathroom is also fairly accurate but not as bright as represented in the picture. The living room does not look anything like the pictures, and I would guess it hasn't in some time. The colors are very different, the room is much darker, the ceiling is very low, and the room is also extremely cluttered. I spent an hour the first night wiping things down and sweeping. All that said it was a wonderful location and we really appreciated all the things that were included, such as the bikes and BBQ.