Mike and Karimar were kind enough to change our dates for us. we had previously booked their other unit and it was unavailable, so we reached out and nike was fast to respond and quickly accommodated us. their unit is beautiful clean and perfect. we are type a people and this places was wonderful! the mattress is firm which we liked but if u don’t like that maybe inquire about their other unit (the santa cruz surf) the unit is spotless and backs up right to a creek with a smart tv and everything you need to feel right at home!