Beth was great about communicating quickly and answering any questions I had prior to and after arrival. We never actually met Beth because she was out of town and they had rented out the front house as well, which we were a little worried about, but we only caught a glimpse of them as they arrived one evening then never again. This space was actually better than expected, the pics do not do it justice. Everything that we could possibly need was provided (including a box of delicious cookies!) and it was spotless. This is a quiet residential neighborhood close enough to walk to many of the great restaurants and shops downtown, which we did and really enjoyed, parking was abundant on the street. My husband and I stayed here over the 4th of July weekend with our 4 yr old niece, she enjoyed the swing set in the yard and the very friendly kitty (that stayed outside only). This is a very large back yard cottage that can easily accommodate a small family. We would definitely stay again and recommend it to others.