Patricia was easy to communicate with on the day prior to and day of our arrival. She was warm, friendly and made sure we had everything we needed for a comfortable stay - including home made cookies! We also loved interacting with her cats and dog. The property we stayed on was a beautiful getaway in the mountains. It felt like a small community of travellers as they were other guests staying on the property too. There is also a private hot tub and pool, which we didn't use, though I wish we had!