I didn't meet Emily, but space was as described and clean. Convenient to have a kitchen (with dish rack, sink, and hot plate) to cook, and shower is spacious if you're muddy after hiking in Big Basin State Park nearby. Self check-in was easy, parking space clearly marked. Be mindful there are a lot of narrow, dark, and winding roads in this area, so allow extra time (beyond GPS estimates) if driving in the evening.