Didn't meet Toby, but Chelsea was extremely gracious, cheerful and helpful, as well as conscientious about Coronavirus precautions. She even brought us fresh eggs from her henhouse! (YMMV) The snug and cozy duplex apartment is tastefully decorated and landscaped, with shady deck, small outdoor sitting/dining area and well-equipped kitchen. It's on a quiet street within walking distance of beach and harbor. Very relaxing! We look forward to coming back.