Lori was quick to respond and provided details of how to access the property included driving directions. I was not certain what time we would arrive and Lori was very accommodating. The space was clean and comfortable with plenty of space for the four of us. A fully functioning kitchen meant we were not dependent on restaurants. It was a nicely quiet neighborhood with easy parking. The dog is friendly and the chickens were quiet. Lori and Gian were full of helpful suggestions when asked.