Susan was a wonderful host. She was always quick to respond, so friendly, and understanding. Her home was so cute, and comfortable. It was the perfect size for our family of 4. We were able to walk to breakfast, and the boardwalk. Not to mention the house was spotless. She had snacks, and candy out which the kids loved. I would recommend this home to anybody who is wanting to stay in Santa Cruz. We look forward to another trip in the near future!