Arlene was very friendly and responsive. Her backyard studio unit is beautifully decorated and there’s a cozy and cute private garden with a lot of trees and a raised garden bed. We enjoyed watching a movie on the guest Netflix account. The kitchenette was well stocked. I received a warm and thoughtful welcome gift on arrival. The unit is very close to the beaches, shops, and down town. The one primary drawback to this unit, is that there is a very strong musty smell. I believe there is a possible mold issue. The pillows were nice. A memory foam topper on the beds might help decrease the squeaking from the bed springs. All in all, it was fine for two nights. Options in Santa Cruz are limited in the summer months without super advanced booking (3-4 months out). Without the musty smell, I would have given 5 stars. Arlene did go out of her way to make up for the musty smell issue after we checked out. We appreciate that. We are satisfied with the resolution. She is a friendly and attentive host.