Bailey Property Management sent us a five page vacation-rental contract to sign that contained items in conflict with the Airbnb agreements. Bailey showed a lack of familiarity with this particular property when it came to finding the lockbox and getting the WI FI to work. Oddly, cell phone service for Verizon near the house is very poor but excellent elsewhere. There were several dropped calls in locating and getting the lock box code. We chose this place for the view to the ocean, but we had to ask to have the windows cleaned so that we could better enjoy the view. (They took care of this the next day.) After paying over $1700 for two nights, which included a cleaning fee of several hundred dollars, we were asked to strip all the beds and pile the linens and towels in one place, and warned that we would be charged for missing items. Wow! We honored that request, but it seemed rather tacky. Otherwise, a good location for Santa Cruz.