Rikki was very friendly and responsive and flexible before, during and after our stay. We needed to be near family for Thanksgiving and used Rikki's beautiful home as overflow for my husband, father & myself

Pros
* Location. Only a few blocks from the ocean, and close to Safeway. Convenient to downtown.
* Natural light, outdoor space. Hottub was a little dirty but not a big deal, outdoor patio is lovely.
* Cat. Oslo is very sweet and loving. He did meow a little in the mornings to wake us, and sleep with us when we left the door open, but if you like cats he's a great one. It said not to worry about feeding him but he seemed hungry so we did :)
* Full kitchen, everything you need.
* Comfortable beds! Exactly as pictured.

Cons
* Wifi took awhile to setup, but with clearer pswd instructions it should be easy.
* TV only has Netflix & Hulu which I normally would be fine with but my father was upset he couldn't watch football over Thanksgiving. I should have seen this on the listing, but didn't think to look.
* There were some ants in the kitchen cupboards and bathroom.
* Hard to heat the downstairs. It was unusually cold (30s) for Santa Cruz & we had a hard time getting the downstairs warm.