Staying at Neal's Chalet Apartment was a very positive experience. He communicated well before arrival, and was there to greet us and show us the place when we arrived. Didn't really interact with him during our stay, but he wished us farewell before we departed. The apartment is very cozy (beware the tiny loft with a low ceiling) and since it was raining while we were there, we got to listen to the sound of the rain on the roof- like camping in a tent in the forest, only much more comfortable. It was very relaxing.