The place was great - easy to find, directions for entering were great, nicely done, clean, etc. The place itself was a bit smaller than we were expecting (though the pictures were pretty accurate when we went back and looked at them) for the price. We're also aware that we booked on a bit of shorter notice, so perhaps the pricing was a bit elevated because of that. Either way, it was just some differences from expectations. Overall it was great place to stay and met our needs.
Ann was super communicative and offered to let us check in early, offered suggestions for places to go nearby, etc., and was eager to help if we'd asked!