This is a challenging review to write. We booked a house for the U.S. Open weekend nearly one year in advance and reconfirmed the reservation a day before arrival. Nonetheless, we arrived to discover the host overbooked our condo and that someone else was staying in our unit! Fortunately the host found us nearby accommodations for the first night of our stay and refunded us for that night, and also brought free pizza and beer, which was awesome (although the place wasn't particularly nice). We were then upgraded to a nicer home for the next two nights. It was inconvenient to have to move houses (it was perhaps 20 minutes away), we did enjoy the second house and the hosts were so nice and professional and helpful. We just wish we got what we booked, but at least the host went above and beyond to acknowledge and correct their mistake.