Laura was very communicative up to and during our stay. The house itself is much cuter than the pictures indicate. Very cozy and a nice layout. The kitchen was a challenge, however. The dishwasher barely worked and it seemed like it was about to come out of the wall. There were no standard rental house supplies (salt and pepper, spices, olive oil, etc) which required us to buy what we needed or bring it ourselves. I would suggest that the kitchen be more fully stocked for guests. More wine glasses would also be nice. Overall, the place was great. You can't beat the location! I would stay here again but would be better prepared for an unstocked kitchen (which is rare for a rental home).