Jim and lisa were both amazing jim met us at the rental and was super kind and helpful gave us so many ideas of what there was to do in Santa Cruz thanks jim !!!unfortunately lisa was out of town so we didn't get to meet her personally but we did get to video chat with her shes so sweet and spunky.the home was super clean and comfortable it was way more than we expected.i highly recommended jim lisa and there home.cant wait to go back thank you both for being a part of our mom daughters weekend getaway charlotte Nadine kyleigh and ashlynn