Caroline was a very gracious hostess. Very friendly, flexible, and enjoyable. The house and gardens are lovely, and Caroline is happy to share information or "give a tour" of the garden, the orchid room, and rest of the property with the guests. Perfectly wonderful experience. And her Bengal kitty "Claudius" was very sweet too. The entire house is beautiful, and decorated tastefully and comfortably. The kitchen is naturally warm and lit with golden morning sun; an open and spacious country kitchen feel. The furnishings in the living room are artful and colorful, welcoming and warm. We were very satisfied with our stay there, and would definitely go back another time we need to stay in Santa Cruz! Wish we could have stayed longer!