Although the studio was neat and tidy, the cleanliness of it was subpar. We did find hairs everywhere (on the bathroom counter, floor, and bedroom), the toilet wasnt clean ( we had to wipe down the seat because it was dirty). They were hospitable. We did have issues with the internet and werent able to connect to it on any of our devices. Even after we tried to restart them. Skip did come to the door to check up on us when it came to the internet issue. Even during our issue, Skip was in contact with us trying to help. However, it was not resolved.