Dianne gave me detailed and accurate instructions for how to arrive and access the studio, which wen very smoothly. She was very responsive to my messaging and even let me use the parking permit a bit longer after check-out while I was still at work. She had a variety of teas and an electric kettle, which were appreciated. All in all, this is a small but cozy unit, which was great for me as I only needed a place to relax and sleep after work.