when we arrived, there was a half-eaten sandwich sitting above the fireplace and the trash+recyling bins were full to the brim. on the second night, we used an electric grill in the kitchen area and blew a fuse that caused the lights in the kitchen to turn off. then the next day the microwave caused the refrigerator to turn off. we contacted the helpline but they were unable to tell us where the fuse box was. they informed me they would get back with answers, but i never heard from them again. thus we had to cook with flashlights and our fridge was not cold, causing some foods to go bad. there was also only a singular trash bag on the premise, we had to buy our own.