We decided at the last minute to travel to Santa Cruz, and I messaged Erin requesting to book the day before we wanted to travel. She approved us within 30 minutes of my message. It was great! Since we only stayed one day we didn't have any questions for Erin--all the things we needed to know were in the binder on the counter. I'm certain if there was something else we needed she would have responded right away. The pictures she posted to the site are dead accurate--the unit is cute and well equipped. It is fully detached from her house with private entry.
The bed was very comfortable. It's perfect for two people on a getaway. The unit is a 15 minute walk to downtown and a 5 minute drive to the beach. Although most people that come to Santa Cruz want to stay virtually on the sand, I would argue that Erin's place is a much better proposition. Since it is not on a major street and away from the more touristy area, it is dead-quiet at all times of the day and night. The Boardwalk can be very noisy until late, and some parts of Santa Cruz can get sketchy late at night--not the case at Erin's location. Parking in Santa Cruz, particularly at high season can be tricky. Also not a problem at Erin's place. Further, Erin's place is an excellent value considering how much you get: fully stocked kitchen, private parking, peace and quiet, and close to attractions. I would recommend staying here very highly and we will certainly be staying there next time we are in Santa Cruz.