Jay and Linda were very helpful and met us on arrival. They helped explain how to use the gas heaters and stove in the house and oriented us to the wifi and electronics as well. The house was perfect for us and our dog. There is a nice back porch with chairs, although we didn't get a chance to use it this trip because of our sight-seeing plans! (A side note: we didn't realize that the property would be so close to the main house where the owners live-- this is really not a big deal for us, but for those looking for complete seclusion it may be important to be aware of the proximity.)