Check in was easy and smooth. We had no problems at all. All instructions and information were very thorough and clear. The cottage was really cute and very clean. We had a very nice stay, with only one thing I needed to text and Hallie responded very promptly and helped me right away. I would recommend bringing extra beach towels, as there is only one available and you will need them for the hot tub. Also we needed a bandaid, my Mom cut her hand, and there was no first aid kit that I could find. Otherwise we had a very peaceful and relaxing stay.