I loved my stay at the Chalet. When I met Neal and Carolyn, they instantly made me feel welcome. They're genuinely nice, have an interesting past and Neal went the extra mile accommodating my need to change the dates of my stay. I'm grateful that was the case, because the Chalet is a gem. The design in itself is pretty amazing. The house's lights and fans are almost fully automated, which really added a convenience I'd never experienced before. I've been fortunate with the comfort of mattresses in other Airbnbs, but in my opinion, the mattress in the loft has been the most comfortable I've slept on so far. In addition to some of my best night's rest, the air conditioning, cable tv/streaming devices with Netflix, cleanliness and affordability of the house also made it a great place to stay and will be my go to whenever I'm in the Santa Cruz area.