While they were initially responsive to our inquiries, they were quick to point the finger at Seascaoe resort when we pointed out safety issues and concerns with the unit.
1. The safe didn’t work- Power West claimed this was a Seascape issue, however we spoke with the resort manager who claims the unit is privately owned and the safe is the responsibility of the owner. A simple battery update would’ve done the trick.
2. The Wi-Fi in the unit did not work at all . We had to use the resort’s Wi-Fi .
3. The heater was completely dismantled. Looked unsafe. We turned off for safety concerns.
4. The sheets smelled like heavy perfume roses- perhaps not changed? Or bad detergent.
5. We made a simple request for a fan because news reports said there was a heatwave. Instead we received a laundry list of excuses as to why the fan couldn’t be delivered before 9pm.
6. The noise. This unit is over the parking garage. You can’t open the window to get some air or enjoy hearing the ocean. This needs to be disclosed.
7. It needs some TLC and a paint touch up.
8. Why charge nearly 250 in a cleaning barge and make the guests take out all the garbage and hunt down an external garbage can ?
9. While disclosed in the write-up- there should also be a photo of the giant hole with gaps in the ceiling.
Just overall not the experience we’ve had in previous stays at Seascaoe.
Would have rather had a smaller , safe functional unit than something subpar with noise and no view.