This was not a good experience. My wife and I had traveled all day and arrived late to Stephanie's home (around 9:30pm). I told her we would be there later and so she left a light on for us. However, we were not given any instructions on how to get to the house. We were only given the address. When we got to the address, there was a driveway and a large house we had not seen in pictures or anything. We did not want to disturb a stranger if this was the wrong house so we called Stephanie. She answered the phone but seemed very annoyed because she was getting ready to sleep. Turns out, there is a dirt road we were supposed to follow to the rear of the property to the house. This would have been nice to know. Also, if you have a low car, beware. The dirt road is poorly maintained and my car nearly bottomed out. When we got to the house we were exhausted from our day of driving. We specifically booked this place because of the open-air bath house. Unfortunately, we could not get the shower to work. We felt bad calling late but we had been looking forward to a hot shower all day. When I called Stephanie, she answered with a grunt. After explaining the problem, she said all you have to do is turn it on. As you can imagine, this was not very helpful. We tried a few things with no success. She said she was already in bed so I gave up on the shower and said I would call in the morning. We tried the bath but there was no hot water. So we went to bed without a shower or bath unfortunately. The next morning (about 8:30am) I called Stephanie and once again, she answered the phone with a grunt. She was still asleep and was not happy about being woken up. I felt bad about bothering her but we had to be at the airport soon and really needed a shower. She came out to the house, walked over to the shower and gave the knob a hard twist and it turned right on. We had tried this last night but the PVC was bending and we were afraid of breaking it. She looked at me like I was an idiot and said, "See, you just turn it." I apologized for the inconvenience and then explained that we could not get the hot water to work either. She went to the propane tank, turned the knob and said, "Sorry, it was off." Then she left, saying it would be warm in a couple minutes. It never got warm... At this point we were fed up and just wanted to get out of there as soon as we could. We left very frustrated. When you stay in a stranger's house the last thing you want is to feel like you are a burden and unwelcome.