One can't give a 5-star rating to property based on its location because WE are PAYING for that location. So, just because the location is good, doesn't let them off the hook on all the other issues they have.
Many items in the house are not up to code. The rails on the stairway; space between is too wide, any kid or older adult can easily fall through and get hurt. The sink in the master is too low, as if for toddlers. The toilet in the master is too close to the shower. Many outlet covers are broken, with exposed wiring. Drain cover in master is not secured so if you step on it, your toes can go down the drain hole.
There are other small issues that could be resolved if they hired a decent handyman to take care of them, but that just shows how cheap they are.
And they want you to take out the trash can all the way to the street of be fined for that. Greedy rental companies taking advantage of everyone they can.
I don't know how no one has reported this, or how is this place still up for rent. Should be closed down and fixed before rented out again.