Jen was great! She was very thorough in her instructions, she gave us everything we needed to make it to the house and get settled in. Upon entering the home there were gifts as well as an extremely well put together welcome booklet with everything we needed to know about in the area, including attractions, dining, coffee and much more. The home was lovely, they did a great job remodeling. The house was set up well and super comfortable. The beds were nice, clean and comfy and we absolutely loved the master shower set up! The backyard was great and provided some additional relaxation space! Overall we were impressed and absolutely recommend to others!