Hard to check in and $650 cleaning fee!!
Your company needs to catch up with the times and not make us stop at the office to pickup and drop off keys. Every Airbnb that I have stayed at provided a combo in the door before our arrival. That took an extra hour out of our vacation. Also $650 cleaning fee is ridiculous! We talked to the cleaning crew and they only charge you $150. What a complete rip off. Plus the fact that we had no electricity ion the first floor for the entire stay.