We never got in touch with the host while we were there. So we had a few issues that we could never resolve. When we walked in there, we were overpowered by a smell of mold. It got better over the days when we kept all of the windows open - something the host could have done before we got there. In one of the rooms, it smelled so foul that my grandparents couldn't sleep in it and that never went away. Overall, hated our experience and felt bad that I took my family here. The apartment itself was pretty good - could use some updating though; but the service and the lack of response was what ruined our stay.