This is a great spot to stay in central Santa Cruz! Check-in instructions are clear, the apartment is clean, and the bed is extremely comfortable. I only got to interact with Vito briefly but he was responsive and friendly, and he had a cup of coffee ready to go for me in the morning. Thank you Vito! P.S. Please note, if you are a sensitive sleeper, that the room overlooks a main street (not too noisy at night) with street lights (which do shine through somewhat).