I would stay away from this place until two major issues are addressed.
1. First of all, The beds are awful. I have stayed at Airbnb‘s all across the world. I have never felt a bad this uncomfortable and years of using the platform. You could feel every spring, and the bed was so uncomfortable that I had to sleep on the couch. Everyone woke up the next morning complaining about how each bed was uncomfortable. My wife actually had back issues and needed to go to the chiropractor. I am a professional triathlete who was there for a race and I was up until 3 AM, did not race. “Bed” is in the title of Airbnb and to have such awful beds is not acceptable.
2. This is listed by Vacasa, but it is local management that can service any of your needs. We had the issue with the beds, and left a message in the AirBnB app, to which only Vacasa can respond, at 8 AM. Because they are not the local management, rather the rental company, they played phone tag with local management for 36 hours. And even then it took our initiative to inquire whether or not we were going to be first of all, this is listed by Vacasa, but the local management company is the group that can service any of your needs. We had an issue with the beds, and left a message in the app with Vacasa at 8 AM. Because they are not the local management company, rather the rental company, they played phone tag with the management company for 36 hours. And even then it took our initiative to inquire whether or not we were going to be helped. So while it was an issue with the beds, if we had been locked out, I don’t know what would have happened. It’s just simply not acceptable to not have direct contact with a local person to help you with issues. In the end we were refunded one night rent, but the fees are high, 50% of one night of rental, so we really did not receive one night for payment back and I do not believe we were compensated fairly from this company.
Also - the floors were so dirty our feet were black from just walking around, and the check in process was cumbersome.