This house is really wonderful, great space and location, this was our second stay and we love the house. Turnkey on the other hand was a NIGHTMARE! They make you sign a second agreement (amendment) AFTER your money goes through. This was the second time we stayed at this exact house, and the agreement you’re forced to sign to “finalize” even though they already have your money can change to whatever they feel like, and drastically changed the second time we stayed. The only option we were presented with was to sign or lose our money. I get that with Covid everything is changing all the time, all I’m saying is to present the information ahead of time!! I spent hours on the phone with customer service, trying to figure out a solution. The house is perfect, and it’s the only reason this isn’t getting a zero. The customer service deserves negative stars.