I've stayed in AirBnB's all over the world. This is my first negative review. Host never greeted us even though she asked when we would arrive...Kinda strange. She frequented the condo while we were there so there was an opportunity to at least say high. Enjoy your stay....Host was like a ghost. Bed was absolutely horrible. The bed is not memory foam but straight up springs. Those springs jammed our backs all night. Didn't rest on a "comfy queen size bed" as listed. You can actually feel the springs if pressing your hand on the bed. Watch out for that detail. You will be disappointed. We both woke up with twisted & stiff backs which didn't make walking around the Santa Cruz Boardwalk all that enjoyable. We actually couldn't really sleep in because our backs were hurting so much... Should have paid more for a semi decent bed. Condo and room were clean, orderly, and decorated nicely. Condo, room and parking were secure and safe. In and out of the condo/room was easy with no time restrictions. Transient fee is paid cash or via Venmo. That was a first for me but not sure on the AirBnB policy. Overall, it was a bad experience and won't return.