I will start with the pros because I always want to begin with the positives:
It was quiet and just what we needed to have for this trip. The location was amazing and so were the views of the ocean--from the living room and balcony. The bed in the master bedroom was amazingly comfortable and they had plenty of blankets. The neighborhood is beautiful and it is easy to find on the map. This time of year--it seems quieter than usual and it seems like a safe place to stay--at least in January. I could hear the ocean all night even though the master bedroom is in the back of the condo.

The cons:
Normally I give 5-stars--but I'm sorry to say that in good conscious I can only give them 3-stars for the following reasons:
1. On the first night, we noticed that the pilot light was running in the fireplace and the controls to the fireplace did not work properly. In other words, when we adjusted the thermostat that is located across from the island in the kitchen (as per the red binder) the pilot light did not change to a flame.
2. Additionally, the filter on the refrigerator for the water needed to be changed. We called them the next day and the person at the office agreed that the fireplace was not functioning properly-- they said they would send someone to fix those items while we were at our training retreat. However, after arriving back in the evening (9 hours later), we were disappointed to discover that no one came by to fix the items, and they did not even try to contact us with a phone call or a note. Being that we were busy enough as it was, we decided not to try and chase them down..."Sigh"
3. The master bathroom only has a shower--no bathtub--they should really make that known. I think every master bedroom should have a bathtub in my opinion or let people know this is the case. Additionally, the water pressure is really low and we ran out of hot water. Also, there is nothing special to see out the window from the master bedroom--it is a just a cement wall in the back and another person's condo has an adjacent view to the same cement wall-- which explains why they keep the curtains closed in the pictures.
4. On Sunday morning when we were checking out and washing dishes--we noticed a small leak under the sink--obviously a pipe is in need of repair--they should have noticed the leak when cleaning and/or they should do more routine maintenance checks.
5. The recycling bin is hard to find. They have strict rules about separating recycling and garbage which will be an additional charge to your deposit if it is not sorted and put into the proper bins--that's fine--just be more clear on where the recycling goes when taking out the garbage and recycling so that we don't have to hunt for it. In this case, we just had to figure it out.
6. In the red binder--I was looking for linens the first evening I was there. They have information of where the linens are kept--but it is for a different location--which is titled-Linens/387 Beach. It goes on to say that the the downstairs has striped towels blue sheets for bunk beds--obviously the Linens/387 Beach does not apply for this location because there is no downstairs-- and they don't have bunk beds etc....
Overall our host was okay--at best--not great, and they didn't seem particularly concerned about communicating with us regarding the fireplace or changing the filter among other things like leaky faucets under the sink even though it is advertised that there is an office that the guests can go to. Therefore, I have to say that for these reasons, we will NOT be staying with Cheshire Rio Realty again!