Our host greeted us as we arrived and were very polite and kind and just overall very welcoming. Me and my gf really enjoy their place as well as the area around it. It was very calm and peaceful and made for a great weekend getaway in the hills. Inside it was very clean and cozy, very neatly kept and extremely relaxing. I would love to come back and stay again in the future and I highly recommend Neal & his wifes chalet apt. to any and everyone!