It's lovely spot overlooking a beautiful lagoon. BUT, for the cost of this rental, I would have expected that the basics were taken care of without having to ask. I never received any communication regarding how to get into the rental upon arrival. Sent requests for info several times through AirBNB and got crickets. After a late flight from the East coast got in, we arrived at 1am with no access or response from my morning communication on AirBNB. Had to look on Beachnest's website for contact info and finally got through to someone at the third number I called at 1 in the morning. Finally got into the unit. Inside we found NO HEAT, NO HAIR DRYER, NO WIFI (upstairs neighbors gave us access to theirs a few days later) and two rolls of toilet paper for a two week stay. I sent several messages via AirBNB and still crickets. Called the office about the heat and hairdryer (my daughter had already bought us toilet paper) and was told they would be taken care of. Still no heat when we left, and the hairdryer we were promised that they would drop off never showed up. The AirBNB listing for this unit represents the apartment location and beauty, but way over promises on the basic amenities and services. Maybe it's a California thing, but at $5200 for two weeks, I would have expected that what was promised in the listing was exactly what you get. Our experience with AirBNB has been beyond our expectations to date. This rental came with the worst customer service of any AirBNB we have rented.