Treehouse was as pictured, comfortable and cozy. Range and small fridge, no microwave. Disappointed that we didn’t see staff wearing masks. Emberlie said no mask during check in because it’s hard to talk, which only kinda sorta made sense and she kept her distance so it wasn’t a problem. When coming to our treehouse she wasn’t talking much yet still didn’t wear a mask, even when looking and breathing straight into our place for a few minutes. Didn’t see staff with masks on once during our stay. Not Airbnb compliant with what we expected during this massive COVID surge... Absolutely beautiful foliage and natural beauty but to be honest the place felt more like an elaborate home for residents with more private areas than communal spaces available. With one pool and hot tub, opportunities for soak were limited. Very few amenities without additional charge.
Staff were very responsive and addressed issues (our heater went out during our stay and they brought a new one).