We arrived at the place to find the bathroom was completely flooded with raw sewage. I understand that things happen but this made me think that no one had been inside to check on the cleanliness/status of the cottage for a few days. Also the comforter was super dusty and had hair on it. Vacasa did offer to put me up in a hotel for one night (we had a 2 night stay booked at this cottage), but that wasn't going to work for us since I was traveling with my baby for the first time. Airbnb was a nightmare. I got my refund but feel like I deserved some compensation for the hassle this created in our lives. Airbnb offered us nothing.