We rented this AirBNB super last minute on New Years Eve because we had to evacuate due to the storm. Surf City got it ready in time for Check in.
Surf City handled the problem with the heater quickly and efficiently.
My only complaints would be the following:
1. All the bedding (bed pillows, sheets, comforter) was covered in dog hair when we got there. It was gross.
We brought our own bedding due to soap allergies, so we just switched them but clean bedding should be clean when you arrive.
2. It is winter in CA and we get rain and its wet outside. There was no rugs or mats at the front or back door. We had to use beach towels from the cabinet to not track water everywhere.
3. The non stick pans need to be replaced. The non stick coating was peeling off and they were severely scratched.
4. The shower knobs are finicky and hard to get the correct temperature. The head should be updated so you can turn off the water while showering.
All in all, it was a nice stay.