Hands down, the hosts have great hospitality and are very welcoming. They respond quickly and communication is great! My family and I felt safe at the AirBnB, and the place is extremely family-friendly and clean (free from bugs, everything is neat and orderly inside unit, etc.). It is centrally located, and because of this, we were able to travel with ease. We will definitely try to stay here again, but the place is usually booked, so we were glad to see it available during our visit to Santa Cruz for my son’s birthday.