The location of the home is terrific (very close to the beach) and it is a nice, spacious house; for these reasons many people might want to stay here regardless of the cost, hospitality exhibited by the host, or supplies provided. But we found the experience unsatisfactory in several ways: 1. One of the beds was so extremely hard that none of us could sleep on it. 2. The only people who had comfortable pillows were those who brought their own. 3. There was no property binder available to explain how to do anything (use of the entertainment system, location of the outdoor trash cans, day of trash removal, etc., etc.) 4. When I wrote the host asking him to explain how to use the entertainment system, he gave a glib response and told us to contact him again if we couldn't figure it out. 5. The House Rules that I obtained on Airbnb stated that the BBQ was available when in fact it was locked. The host responded by saying that the "fine print" I had read in the House Rules were 3 years outdated and needed to be changed. Instead of apologizing for the misleading information, he said that I should have checked the "Amenities" listed on Airbnb not the "Supplies" section of the "House Rules". 6. After staying 2 days, we had to shop for more dish washing soap as we were supplied with exactly 2 pods for a party of six staying for a period of 4 days. Perhaps Santa Cruz is such a popular destination that the quality of hosting is not very important. If that's the case, then fine, but compared to other Airbnb homes I've stayed at, this one ranks pretty low on the hospitality scale by comparison. If the above considerations were taken to heart and improved upon, this home could be a truly outstanding place to stay. For now, though, the location is the only thing that is exceptional.