Pros: Daniela was very easy to get in touch with prior to our stay. She even sent a "need to know" tip sheet. We booked the day before and that was great. Easy location to find. Lots of natural light. Newly remodeled. New furniture. Lots of towels, pillows, sheets. Use of washer/dryer. BEAUTIFUL photos of the unit!! She was receptive and very sweet to any concerns or issues we had while we were in the unit. She did also grant a $20 discount when asked about booking a Sunday night one day stay. As a host myself, I am exceptionally clean and cognizant about other's space as I expressed to her.

We arrived at 2pm and departed by 10am Monday morning.

Cons: There is NO cell service, unless you are on the wifi. No coffeemaker or microwave. It does appear that the host lives here part time & personal belongings were in the closet, kitchen, fridge and storage areas; this is something I wish we had known before booking, I would feel much more comfortable in a dedicated unit that is for rental use only. There is a SERIOUS ANT PROBLEM. Daniela did mention before we arrived to not leave food out, because "santa cruz has been known to have an ant problem." Ants were all over the couch, in the bed when we tried to sleep even. I messaged her to alert her to this issue that made it hard to sleep after shaking the sheets, brushing the bed off and trying to find where they were coming from. She directed us to some ant spray and said someone would come by in the morning (after we departed) to deal with the problem.

Daniela did in fact offer a $20 discount to us (after the initial $20 discount offered prior to booking) for the ant issue. With fees, I ended up paying $406. I suggested a 50% refund and she refused. She offered $40. To avoid more of a conflict, I accepted and let her know I would be leaving a factual review.

As a host myself, my first priority is the comfort of my guests. If I had a guest express concern for ANY bug issue, I would at minimum offer a 50% refund for their discomfort.

To be very honest, I did not want to write this review, but for the sake of the honesty in this community, I felt it was needed to have a fair review. I would NOT choose to stay here again. The photos are gorgeous but not worth the $346 I ended up paying for a night sleeping with the ants. The equivalent amount of money to stay here can get you an ocean front view at beach front property.