Exceeded my expectations in every way. The kids loved all the snacks, and I appreciated the thoughtful amenities such as extra toothbrushes in the bathroom & fully stocked toiletries. Communication was superb, with Lisa face timing me before arrival to walk me through the property. Excellent location that made it pleasant to walk through the Arana Gulch down to the harbor. Close & convenient to the rest of Santa Cruz. Very comfortable bed, and the two sofas were perfect for the kids. Great value. Homey, casual, comfortable. Jim personally walked over to greet us upon arrival. I'd be happy to stay here again when I'm in town.