Rex and Briana were not there, but they made it easy to get in the house without them needing to be there. The house was great, the beds were clean and done, more than enough towels, and extra blankets as well. We used the kitchen quite a bit during our family reunion stay and they had everything! Even an All-Clad non-stick pan which I really want! Anyways, the stay was great - the kids even loved the backyard and played with the sand toys that were available.