Beautiful unit/yard, and everything was clean and organized. The hot tub only worked for about 15 minutes before it broke down, but the host was quick to respond to my inquiry. They said they're aware of the hot tub issue and are working on getting it fixed. You can hear the upstairs neighbors when they walk around, but that was only during the daytime for the most part. We needed a place to stay for one night while in town for an event, and for the most part this place was good. Bummer about the hot tub though, which was the main draw, and the reason I rated 4 instead of 5 stars.