We arrived to this airbnb after 9pm. The house was hard to locate - there is a 119A and 119B. There were vehicles in both driveways. The host did not answer phone calls for which one it was. We knocked on a door and found he was cleaning the house by candle light. He said the power was off on the street and it would be back on tomorrow. He left us a candle holder with some candles and a lighter that did not work. We had to go buy a lighter and tea lights at the store for light. The heater did not work. It was 28F overnight and very cold with no heat. The next day the power still wasn't on. Power crews were on the street all day blocking access to leave. We messaged the host multiple times asking for an update and for a power bank to charge our phones. There was no answer. In the daylight we saw that the house was not very clean. There were also dirty dishes in the dishwasher. We called airbnb support at 830pm to get out of the house and book a hotel. It was an awful experience for us.