Colleen was very responsive, helpful and engaging throughout the reservation, stay and check out process. The house was in a good neighborhood and reasonably close to the beach, other shops and pretty much anything in Santa Cruz. The house was very clean upon arrival and well presented, with nice personal touches for a comfortable stay. It was a bonus to find some beach equipment in the backyard shed (trolley, boogie boards, chairs etc). The backyard was also a feature of the house, with some comfortable outdoor furniture, a grill, fire pit and occasional visiting cat or two. Overall, this was a very enjoyable and relaxing stay in Santa Cruz.