Although we were unable to meet Dianne, it was as if she was there. The instructions were extremely helpful and accurate. She was only a message/text away if we needed anything, which we did not because everything we needed was already stocked. The unit was clean and well kept. The location could not have been better! We walked everywhere and enjoyed our SC vacation. Luckily, it cooled down pretty quickly the weekend we were there so opening the window and skylight in the loft area helped maintain a comfortable temperature. If you are staying on an extremely warm night, I would suggest bringing a desk/mini/personal fan as there are outlets available in the loft area. Anyway, Dianne's place is wonderful property that we hope to visit again soon!