The house was great and had everything that was advertised. However, the management company, Turnkey, offered poor customer service. We were two families that travelled by car to the location. After 3 hours of driving with 2 toddlers we arrived to a home that we couldn’t get into because the code we were provided didn’t work. After texting and waiting on phone with Turnkey, 45 mins later they gave us a new code that finally worked. The next day we left the house, to go to the beach, and when we got back the code didn’t work again. This time we waited 20 mins outside the door for a new code. Had it just been the adults it would have not been as big of a deal. But if you have been to this location you know that where the house is located, it gets very cold with high winds at sunset. Needless, to say the kids were very uncomfortable and we were all wet and freezing standing outside waiting to get in. I’m posting this in hopes that Turnkey revisits their security lockboxes provided or how it manages the code setup. We also couldn’t help but notice that the hand soaps in the bathrooms were watered down. Advertised in the soft soap bottles, the liquid had barely any soap and was mostly water (not ideal in Covid times.) this just felt very cheap. These were unfortunately, inconveniences that left us not wanting to stay again at a property managed by Turnkey.
Other than the door incidents and the non-soap soap, the house was good, in a perfect location and ideal for vacationing.