I enjoyed my experience staying with this host. We were made welcomed by notes left around the house that said hello, info about wi-fi/TV usage, and a list of recommendations to do around Santa Cruz! The hosts were very communicative and quick to respond. House was clean, fully furnished, and stocked with the just the right amount of basic necessities. We stayed in the upper unit, they stayed in the lower unit, and they were right-- we barely noticed that they were there.