Gail was very responsive and welcoming! The cottage is kept very neat and tidy. The instructions were clear and easy. There was a small mishap with some broken glass wear that had fallen before we arrived and she was very responsive to fix the issue. All of the basics are there including close proximity to the beach and downtown SC! We walked everywhere! We didn't use the kitchen really but it is equipped with cooking equipment. All in all a perfect cottage for a few days in SC.