Upon initial checkin we notified host of the deficiencies in unit (lack of towels, no wifi) we also found no pillows for family members using futons in living room. Since the stayed during xmas holiday, we were especially not happy with amenities and responsiveness. Jen stated to go to the pool to get extra towels since she probably couldn't get anyone to come out to give us towels. Housekeeping for the facility came next day with two additional towels. There was one hand towel in kitchen and none in bathrooms. Only 2 wine glasses mis matched were in unit. Spending almost $400 per night you expect more. We use to live near seascape and have stayed there many times before at the hotel, this was not on par with that experience.