Toni's little place is very nice - clean, safe, it's easy to communicate with her and we got quick replies. She went out of her way to get us organic decaf coffee, milk, organic grapes and bananas. She got us fresh towels and took out the trash daily. She even provided filtered water in pitchers every day. The bed is a tad too soft for us and the quilt a bit too hot. But the bed doesn't dip in the middle and you can leave the windows open to deal with the warm quilt. There are shampoo, conditioner, body wash, sink soap, a hair drier, nice white towels, glasses, cups, spoons, dishes and paper towels provided in addition to a fridge that is quiet at night, microwave and coffee maker plus nice TV. The shower was great too.