1-Washer was broken. We only notified about this after we checked in. Due to COVID-19, the primary reason that we decided to get an Airbnb vs a Hotel was a direct and private access to a Washing Machine
2-There was a water leak in the crawl space of the house which needed to be addressed right away. This impacted our stay as the water needed to be shut off during our stay and plumbers needed to access the house to repair this issue.
3-There was a strong smell of "Urine" in one of the bed. After further investigation, we realized the source of the smell was coming from one of the mattress topper as it had smelly yellow stain on it.