WOW!! Just, WOW! This is perhaps one of the best, if not THE best place that our family has rented through Airbnb. There are so many wonderful things to mention about our stay--the condo, location, the host, and amenities, that I'm not sure where to begin. The host, Crystal, was amazingly communicative prior to, and throughout our stay. Check-in/check-out instructions were simple, and the host's notes were thorough, reasonable, and easy to follow. Crystal went above and beyond for us. The day that we checked in, wildfires began popping up and spreading in the Santa Cruz mountains, and in other surrounding areas. The morning after our check-in, the smell of smoke filled the air and there were traces of ash/soot on the patio railing and nearby cars. Frightened and mostly concerned about poor air quality for my children, I contacted Crystal with my concerns. She was so amazing and understanding, and was willing to work with us in the event that we weren't comfortable staying. She even gave me the Airbnb info regarding receiving a refund pertaining to natural disasters, safety hazards, etc., in case we felt the need to leave. While we monitored the situation via the local news and appropriate websites, Crystal did as well on our behalf as she knows the area better. She was extremely helpful and kept in contact with me with any information she knew, or had learned. The air quality improved, and we so enjoyed our stay.
The condo is very family-friendly and well-appointed and accommodating. Everything we needed was provided for us, and then some. The host even provided a basket with plenty of hand sanitizer, wipes, and cleaning solution for our health/safety during this COVID pandemic.
The location is perfect--a vast ocean view from the balcony, a very short stride to the beach, and near stores/take-out restaurants. We had a wonderful time staying here, and would love to stay here again in the future. It was such a great experience, and the perfect place to get away/vacation safely with our family during the pandemic.