We had booked this stay for a weekend in Fort Worth. Upon arriving at for our 3:00pm check in, we were greeted with the door unlocked, the garage door wide open, and with someone car parked partially in the garage. Frontdesk was quick to reply that it was a cleaners car and would have them move it. We started getting settled in and immediately noticed the place was not cleaned. There was broken glass and food bits in the living room, trash in the bedroom, dirty shower curtain. But the worst was the gnats. They were EVERWHERE. Including dead ones covering the bottom of the fridge and freezer. It was disturbing to say the least. We quickly realized that we were not going to be able to tolerate staying there. We messaged Frontdesk and they were quick to reply and said they would send someone to clean the unit again “free of charge,” but would need to notify the building maintenance regarding the gnats. At this point we had left to do our activities around town, and Frontdesk offered to send the cleaner at our convenience. After returning back, we deceived the gnat issue was too much and we needed a solution. I asked Frontdesk what our options were and they offered us a 1 or 2 hour late checkout for the inconvenience. Seriously? Stay later in a possibly cleaner, gnat infested apartment? No thanks. We eventually contacted Airbnb and they helped us navigate the cancellation process. In the meantime, Frontdesk sent a cleaner out and said that this apartment and one down the way in the same building has a constant gnat issue and no matter what they do, they cannot get rid of them. Seriously? A known issue that the host has let continue? That’s pretty bad. We eventually got our stay cancelled with a full refund. Unless you want a gnat infested apartment, I’d look elsewhere for your stays in Fort Worth.