management seem pleasant until you actually have a problem there was ants and bugs in my unit and when I wanted the issue resolve rapidly she could not meet my needs and then when I continue to complain she got an attitude I asked for a refund and she stop responding to me and told me I need to contact Airbnb then she told me she will come spray raid in my unit because pest control is unavailable and she never showed up nor was she respond to me anymore. It was a complete nightmare on top of the fact I did not have a parking pass when I first got there I didn’t get one until the next day that afternoon there were human hair in the bedroom and dust all on the fan but the ants and bugs was the major issue