My visit was ok. Let me explain. We had an issue with the fire alarm going off during our visit. It went off the first time Christmas Eve at midnight, the second time at 8am same day and the third time was for over 2 hours on Christmas Day. I would like to say that it is in no way the owner’s fault but the owner was very responsive to my messages. Getting into the building when we first arrived was difficult. The owner has very clear and helpful pictures and descriptions on how to get in. It took me a few mins to find them. (Me issue not a them issue ) However, the front gate in step 1 was broken. We waited out front in the cold until a tenet came home and was nice enough to let us in. The front elevator was also not working. Once we got through the first gate, it was smooth sailing. The sofa isn’t comfortable for lounging and we had to purchase paper towels and toilet paper. There was some provided but not enough for our stay.