One of the worst Airbnb experiences I have ever had. I give it two stars only because Jordan from front desk was helpful and apologetic. Checking in & finding the apartment was simple. However the apartment was disgusting. It smelt so bad- a mixture of cigarette smoke & being unclean. The floors were so dirty and sticky, we didn't walk around without shoes on, not once. It was so bad, i had to message them and ask if someone could come clean them and they said yes they would. We got back from our afternoon outing & the floors were never cleaned like they said they would be and i never heard another word from them about it. The dishwasher hadn't been unloaded in who knows how long. The last morning we woke up to our car being towed. We did everything right- parked in the designated spot & registered my car online. It took 3.5 hours to get my back, pushing us so back on plans. & it was apparently the apartments fault for changing their parking policy and not letting front desk know. Front desk was helpful in getting our car released to us at no charge but was not offered to be reimbursed for any of the Airbnb cost for it being so dirty & being told they would clean the floors and never did. It just wasn't comfortable to even be in the apartment. Would not recommend.