I saw this beautiful listing & thought "this is the perfect space". I was about to room with three of my team members that I have only met through zoom for a convention. I contacted K&K and their response was immediate. A+ for communication.
However what was advertised both in description & in pictures is extremely misleading. It is "distinctive" however in that the hallways are concrete & dirty with garbage bags laying by one of the elevators. There is a picture of sundance square as the backyard (that is figurative) as it is about 4 blocks away. What is in the backyard however is a freeway & a train track.
I'm not entirely sure what makes this kitchen "gourmet" however it is open as it is a one room studio apartment (this was never mentioned in the description). The "floor to ceiling high efficiency windows" did not effectively keep out the freeway & train noise nor howling winds, quite likely due to the one window that will not close & I fear is going to fall out at any time.
As far as "fresh linens & towels" . . . as the ad states (which I was referred to time & time again), I requested for 4 people to be at this "5 person property" & upon arrival I was EXTREMELY disappointed. There was one set of complete bedding on the queen sized bed. The lumpy bumpy super single pull out (not as advertised - "luxury queen sized bedS" note the plural!!) had sheets & pillows. No blanket. We took the throw blanket off the queen sized bed for the air mattress that didn't hold air. (No blanket) I did request another blanket & 2 towels & that did arrive the next day.
The "fully furnished kitchen" that can accomodate up to 5 people had dishes & glass ware for four, 3 forks and one steak knife. Apparently it is professionally cleaned, but my gosh, sleeping on a flat air mattress gives a great view under the couch and there is a layer of dirt on the windows & soak your socks in bleach upon arriving home.
The "resort-inspired swimming pool" & the advertised "shared patio" as well as the "gas grill" were behind the locked gate that our code nor key could get to work. So we were also unable to utilize those features. None of the pictures that are under the heading backyard or exterior actually pertain to the studio apartment itself.
However it gets worse, way worse . . . . On Sunday morning the toilet became plugged. Yes there was a plunger however it was not solving the issue. I put in a request to K&K. They said maintenance did not work on Sundays. Well apparently they do not work on Mondays either. Try to imagine . . . . . four women & no operating toilet. Four women who just all came together for the first time. And we have no where to eliminate. We decided the best way to use the washroom was to urinate in the toilet & place the toilet paper in the garbage bin. For defecating we embarrassing used a bag & then took it outside to the garbage. We did this for TWO DAYS!!!!! I messaged K&K and said this was an unsanitary situation. His response, "We also doubt they'll work on an unsanitary toilet. . . . it will result in additional fees." REALLY?!?! Is this acceptable in the B&B world?
I am not accustomed to writing long reviews. I have better ways to spend my time. However, I was put in a very uncomfortable situation with three others who I did not know. This listing is not transparent. I have no idea on 90% of the reviews for 5 star.