Great communication before and after visit. We actually didn't need anything while we were there because the home is so well equipped and perfectly prepared for our visit! Our family of 5 adults and 3 children stayed for 4 days and were very comfortable. 3 more adults came for Cmas dinner, easily prepared in a perfectly appointed kitchen! And our small pet was welcomed, too! Extra, extra nice was use of garage for our brand new car! Not one negative! This is a repeat house for us, absolutely!