I’ve previously shared my disappointment in this Airbnb with the host (Chirag), so he’s fully aware of the items I’ll be sharing in this review.
Overall, I would not recommend staying at this house until the host resolves the major issues: safety (back deadbolt did not work); only one of the two bathrooms had hot water for showering; garbage disposal did not work, which lead to sink backing up and dishwasher not working due to backup from garbage disposal and leaking onto the kitchen floor; numerous nailheads (at least 5) that were not pounded down and cut bottoms of feet—I ended up pounding down the ones I could in order to reduce the number of cuts on feet. There were other issues with the house—trim on kitchen island loose/fell off, kitchen garbage lid broke/detached; toilet seats loose and would not stay up—makes it more difficult for a male—master bedroom door doesn’t close/latch properly; the list could go on and on.
Another disappointing experiencing with the host (Chirag) is his lack of follow-up/communication. Even before the house visit started, I had reached out to him a couple of days ahead of arrival to follow-up on a previous request. Luckily, he did finally follow-up 2 days after initial inquiry. Upon our arrival the first evening and noticing things like the deadbolt, garbage disposal/sink, nailheads, etc. I reached out to the host. Unfortunately, with a number of the communications with him, I experienced quite a bit of delay in response—usually between 24 to 48 hours. I’d have to follow-up on numerous communications before getting responses.
Also, toward the end of the stay, I went in to see other reviews of the host and noticed at least 2 recent (right before our stay) reviews pointing out a lot of the same issues that my family and I experienced. That makes the experience even more disappointing that the host was aware of the various issues, but did not do anything about it. I wish I would’ve read those reviews ahead of our trip, as I would’ve cancelled—sadly, lesson learned on my end.
I’ve stayed at quick a few Airbnbs over the past 5 years and this is the only one that I’ve left a negative review of. The other houses were described accurately and if there was an issue/question, the host responded very quickly to any inquiries.
The positive about the house is it is a close location to areas where my family enjoyed visiting—Sundance Square, Stockyards, etc. The house is in a older development where there are other houses undergoing remodeling/new houses being built. In probably the next 5 years, the area will be a lot more updated/nicer area to stay.