The home was beautiful and clean as advertised. Suzanne, our host was accommodating to our special requests. It was my birthday party celebration with as few friends, and they wanted to drop off refrigerated items before check in time, and she allowed for this. After dropping everything off we left and spent the day in Fort Worth. We planned to get back that evening and have some fun playing games, celebrating and building a bonfire. After arriving back at the home, it was freezing in the house, so we checked the thermostat. It seemed to be broken. After seeing no change in the temperature, we replaced the batteries, but no good. We tried to have a good time, but spent most of that night attempting to warm up, so we didn’t play games or do the bonfire. The host tried to help by having her grandson drop off some space heaters, but my friends and I missed the message having gone to bed to warm up under the blankets. I ended up sleeping in my winter coat. The house was 55 degrees all night. We woke to no change. We hooked up the plug-in heaters for some relief. When attempting to clean up, we discovered there was no hot water, an it was then that we realized the pilot light must be out. The host sent her grandson to help right away, but he was unable to fix the issue. He told us we didn’t have to check out on time, so we did hang out and relax a bit by the fire pit. It was difficult to rate this stay, as I appreciate the host and her grandson for their kindness and efforts, but it was not the relaxing getaway with my friends that we had imagined.