Summary: Bugs, non-functioning A/C, and slow internet
We checked in and moved in our things and sat for 40 mins in the living room, trying to get on the internet. The internet was extremely slow and the A/C wouldn't budge from 80 degrees.
So we message her. First she tells us that the reason why the temperature was at 80 degrees is because we had the door open while we moved our suitcases in. We told her we didn’t leave the door open while we moved the suitcases in and that it had been 40 mins and the room temperature didn’t go down a single degree.
Then she proceeds to tell us that her A/C actually doesn’t go below 78 (!!) and that’s normal for Texas, and then stated we must not be local. (FYI the temperature in Ft Worth has been ~107 degrees for the past month and we’ve had functioning A/C that goes well below 78 at all other accommodations lol. I also told this to my co-workers in the area the next day and they all laughed at Karen’s blatant dishonesty 😂)
If you are ok with 80-degree room temperature in the middle of summer in TX, dial-up speed internet, spiders and mosquitoes and a questionable host, I’d say go for it! Otherwise, save yourself the hassle that we went through.
In addition, the host left us a passive aggressive message after we left, saying that she hopes that we find a “super cool place!!” instead. We were polite and cordial with her the whole time, even though she was dishonest about her amenities. It seemed like she was trying to gaslight us as if we were asking for something ridiculous? Honestly, is a working A/C too much to ask when you have it listed as an amenity and are charging $250 a day?
Airbnb told us they took a note of her unprofessional messaging behavior and misrepresentation of the amenities and that if she repeats this she will be penalized from the platform.