The AC was out the first night we stayed there. Magnolia scheduled someone to come the next day to fix it, but with two young kids (2 and 4 m.o.) we were all miserable the first night from being so hot we decided to just get a hotel for the next night. Magnolia was accommodating and gave us our money back without putting up a fight at all. They were understanding.
Positives:
Towels and linens were clearly fresh. The house was decorated very cutely.
There was a tv in the living room with streaming services and parking in the back of the house.
The house was in a commercial area with only two other houses in the area in downtown Fort Worth. It was a decent area. Near everything!
There were drawers and necessities provided along with a washer and dryer.
I think a good way of putting it is that the owners did what they could to fix up an old house without spending too much money. Paint was peeling in the living room and bathroom. The floors were rotting under the nightstand in the front bedroom. The floors were original to the house and were uneven, and a few doors wouldn’t close or had large gaps because of the structure of the house. Those are areas that would cost quite a lot to fix, though. So it is understandable.
A couple of areas that could use improvement:
The AC (but it seems like they were going to work on that)
There was a roach within an hour or two of us being there.
The floors likely had been swept before we got there. However they needed a good mop or something because my son’s feet were black from dirt after walking on them.
A doorknob was falling off to one of the bedrooms.
There were gapes in the vinyl plank in the kitchen.
I had to ask for my money back and they gave it to me for the second night at first and then after asking for my money back for the first night they did refund me. So I will say that they were very responsive and understanding.
Had the AC worked and there been no roaches we still would have stayed there considering it was only $75. But with the AC and no roaches it’s a $75 per night worth stay. But once again, Magnolia was very responsive and reasonable.