Great place to stay. Had some trouble because a friend helped me unload my things and accidentally locked the bottom lock when she walked out. When we called for help they gave us the code for a lock box got the key out and tried to unlock but the key would not work. We called for help again we’re instructed to get a locksmith. When he arrived he tried to open the door with the key as well and could not. The locksmith even said that was not the right key. I submitted the invoice (136.00)for the locksmith because it wasn’t the correct key and was told that it wasn’t their fault so they would not pay. If the working key had been there I would not be writing this review. I do not think it was handled fairly.