This is just my honest experience with the host that have been documented. Unfortunately this was one of my worst Airbnb experiences as a seasoned traveller. I notified Monica of the minor issues were were experiencing related to parking and cleanliness (giant roaches or "waterbugs" as Monica calls them/hairs from a previous stay/no soap in the bathroom to wash hands) as soon as each issue arose. To follow up, Monica felt the need to attack her guests for traveling with a blanket that had animal hairs from an event attended (outside of her home, God forbid). I asked for the item to be returned (me paying costs) and Monica acted like she didn't know me after offering a refund in the messages. Monica was a terribly inconsiderate host who made accusations about a pet because of a personal item. Beware that if you bring items from home with pet hair or hang out with an animal while in town (outside of her space), the host can be incredibly cruel. Not pet friendly, even if the pet isn’t there. Monica was not hospitable when we let her know that we had roaches in the listing and experienced our parking spot being taken. She offered a refund and when I attempted to resolve it with her post checkout she became a ghost, my request was declined said that her listing wasn’t dirty, ignored calls to address her accusations. Monica is an unorganized host and the listing we stayed was disgusting. Monica went out of her way to make my trip unpleasant by being rude, unprofessional, and unwilling to own up to her problems with the listing. I have never had a worse one night stay, and you are better off booking a Motel 6. It would be cleaner than her listing. If you run into anything, be sure to take photos and document everything/contact Airbnb Support within the first 24 hours, because it’s clear Monica is only in it for the money and empty promises. Hopefully Monica is able to do better in the future, and take care of her guests when people make honest mistakes like leave memorial items behind. All of this over a blanket I won at my high school reunion hours prior and a promised cleaning fee refund, it's funny to me at this point. Buh-bye Superhost Status I guess.