Susan was very responsive and helpful. I had a cancellation of Susan’s cottage that then became a re-booking that due to a personal predicament then became a cancellation request that ultimately became a continuation of booking. Throughout, Susan was considerate, helpful and patience with the twists and turns of my travel plans. The place was clean, tidy and spacious. The bathroom hand sink was a little slow in the draining but it was probably because the cottage is in a more established part of the city. Overall I definitely recommend Susan’s cottage!