The Airbnb I had booked was cancelled while driving to the airport, they had a leak in their roof. I reached out to several places to try and get new lodging booked. Paul responded right away and helped me get something scheduled so my family & I had a place to stay when we flew in to DFW in the middle of the night. I was really concerned when our first place had to cancel. Paul made it really easy and gave us a place to sleep when we arrived. The house is really nice. My family loved the pool room, it was a great place to hang out and spend time together!