If I were just rating the host, it would be five stars, no questions. Hilary was responsive and friendly, and was willing to make the 30 minute drive from her home to the unit when the front door wouldn't unlock. The snacks and water were a nice touch and the bathrooms were well-appointed. The beds were comfortable and the decor was beautiful.
The unit itself needs work. The front door lock needs immediate attention. It took us 20 minutes to get the door unlocked--the trick was to jiggle the door back and forth while the electronic lock grinds. We used the garage door for the rest of our stay, but it made check-in very challenging. There is something wrong with the fridge. The icemaker makes a constant, repetitive clicking noise (that's loud enough to be heard through earplugs). Turning off the icemaker didn't stop it. I know this isn't normal because I've stayed at two other units in this complex with identical (silent) refrigerators. It made it impossible to sleep in the living room