Pros:
1. Quick, prompt communication. For example, had an issue with the toilet, but was resolved fairly quickly.
2. Location was nice. Fairly quiet neighborhood, close to shopping (grocery), and close to interstate for easy travel.
3. Accommodated my guest and I for early check-in free of charge since our flight arrived at 8am.
Cons:
1. Home could have been cleaner in my personal opinion. There were ants (or small bugs of some sort) on the kitchen counter and also on the desk counter. Also noticed hair on the bathroom floor, and crumbs/dirt in the corner in kitchen.
2. Soap dispenser in bathroom was obviously/noticeably broken on first glance. While the functionality was annoying, I was most annoyed by the fact that people are paying host well over enough money to replace a soap dispenser. It just feels lazy to me. Similarly, the lid on the trash can was clearly broken (disconnected from hinges). As a solution, host or whoever just sits the lid on top of trash and you have to lift every time you need to use it and it kept falling. Again, I've dealt with a broken trash can before. No biggie. My issue is that it has clearly been broken and it feels like host just doesn't think guests are worth a proper functioning trash can nor soap dispenser.
3. Could not get the outlets in bedroom to work so had to find outlets in the living room to charge devices.
4. Requests photo of ID for reasons that seem to be invalid. Host asked for me to provide photo of ID. When I inquired about the reason, she explained that "as per the building requirement they ask for us to have the id so that we know who is staying and who booked with us. And also we check the age."
According to mgmt, Airbnb rental is not allowed in this building. That being said, I do not mind being asked to show my ID in person, but it just feels like too much to request that guest(s) send a photo of their ID to a stranger to do who knows what with since it is obviously not being used for at least one of the reasons stated. When contacted regarding this matter, Numra did not response.
Overall, the stay was okay. I would not book again mostly due to illegitimate ID situation and lack of attention to property.