We had to book last minute, and they were very accommodating to our needs. They ensured we felt welcomed & comfortable. Kelly was great at communicating. This was also a great location- about 10 minutes away from downtown Fort Worth & about 20 minutes away from Arlington. It was easy to navigate to the house from highways. The bed was also comfy :) Everything that is needed for a stay was provided- such as kitchen utensils and hangers.