I should have looked back into look a reviews after I booked but before I went to stay - someone else noted that the fridge was dirty. Upon opening it, I was surprised to find that it was 1/3 full of the owners items and that the available shelves were dirty. I have never seen a fridge that was not empty and clean. I like to cook for my family, which is why I booked a house instead of a hotel. I booked for 4 people - there were 2 plastic forks in the entire house for our 4 day stay. No regular silverware. There were limited pots, no colander and there was a dirty pan in the cabinet crusted with scrambled eggs. There was no dishwashing detergent and the dishwasher did not work. The ac took forever to cool the upstairs. When I reached out to the host she offered no advice and rudely responded that no one had ever complained of these issues. On the third day, I attempted to find a hairdryer to no avail and she did not even respond to me asking where I could find one. I then asked to check out a day early for a partial refund, and my request was refused. I am going back to staying in hotels. Airbnb did not offer any support, either. I have had good experiences prior to this point. It was very disappointing because otherwise the house was in a safe area, was spacious and quiet. But those featured were overshadowed by the inadequacies described and the hosts rude behavior. I own a rental property and would be horrified if a guest of mine experienced what I did.