There was a GIANT frat party right behind the unit with a full live band and hoards of college kids. It was a Tuesday about 9. The music was extremely loud. Two windows downstairs were unlocked when I came in. The unit was in the back and secluded from the street and I did not feel safe there.
Explained to host and Airbnb immediately and left. Transferred to at least three different people and each passed me along to the next. No attempt to rebook or resolve from Airbnb.
I was charged the full rate for three nights and cleaning fee even though I left ten minutes after I arrived and the unit would have been clean and fully available for at least two nights. I had to stay at a hotel. I was in FW because my dad was having delicate heart surgery and this was just one more bad thing to deal with after a long, difficult day.
I was a loyal Airbnb customer. Will never stay at an Airbnb again as a result of the terrible customer service.