I hate to write a bad review but I feel like I need to be brutally honest about my experience here.
Check in was supposed to be 3pm, the house wasn’t ready until well after 4. There was dog hair, flower petals, random dried food and who knows what else all in the rugs and the floors were just generally very dirty. I brought my toddlers so I’m aware of what’s on the floors. When I texted to ask if there was a vacuum I could use to clean the floors, she responded with “I cleaned for 5 hours today, the floors are not dirty.” And also let me know that there was no vacuum in the house. We ended up sweeping the rugs the best we could and the rest of the floors and still ended up with yucky feet & dog hair on all of our things. (I understand that it’s a pet friendly home but why am I paying for a cleaning fee when I’m having to clean when I arrive?)
We had another incident where we were locked out a day early because apparently the locks run through an app where the owner sets the check in/out dates. And I do understand that accidents happen but it truly was inconvenient.
The house itself was very nicely remodeled, decorated cute and stocked well. I wish I had a better experience because it really was a cute house but we will not be returning.