This unit is a very well laid out and modern space in a good location. When I stayed it was in need of a deep clean. I addressed this with the host and got no response. I decided to wash the blanket and bath mat and sweep to clean up enough to make the space work for me. The drawers in the bathroom and kitchen were too dirty to use.
The listing also stated that there was a pool we could use. All of the entrances were either locked or required a code that the host didn’t have access to.
When I reached out to the host for reasons other than cleaning he was very responsive and professional.
I did file a complaint with the host and Air BnB and it was settled to my satisfaction.