Pictures are deceiving!!!!!!!! The place was NOT CLEAN (dirty black ring in toilet/toilet paper, many strands of human hair in the bathroom sink, wads of dog hair on the floor, cobwebs in the windows, massive amount of toothpaste spit all over the bathroom mirror, huge 'live' water roach in the drawers, rugs were tattered, blow dryer was an electric issue waiting to happen, bathroom drawers dirty, and black specs of dust or dirt on the sheets). We were disappointed as this place is so cute in the pictures. We had to initially contact AirBnB because we did not get a response for over an hour from the host after our arrival. Also, no passwords for the WiFi were ever mentioned and nothing in the residence indicated there was any even though the listing indicated there was. We shared pictures we took of everything with both AirBnB and the host. The cleaning fee was refunded but the host indicated he would give us a full refund...and never did.