Rando is very nice, since the moment we arrived he offered to help us with our luggage and even when we left he helped us scratch the ice from our windshield even though it was freezing outside. We didn't get to know Donna because she had a cold but in the morning she let fresh baked muffins in front of the door, it was such a good gesture from her. The guest house is charming & beautiful, decorated with very good taste, we felt like at home there. Of course we recommend the place and we would stay with them if we visit Austin again.