This is the AIRBNB FROM WHICH NIGHTMARES ARE MADE OF! First of all, the check in is extremely difficult and confusing. Codes were changed and different on different emails. The host is unreachable for hours (if they respond at all). After finally getting to the room (the “hotel” is not a hotel, it’s a cheap looking apartment building) which was like a maze, I looked for the key fob to access the parking garage and it was nowhere to be found. I informed the host who all but called me a liar and said his cleaning crew took a picture of it after the last checkout and it was there. I informed him he was being lied to and he basically told me to “have a good night”. He then contacted later to advise his crew took it with them. Then the fire alarm went off in the entire building at about 1:30am and continued to do so for over an hour until we finally left the building and went to get a hotel. We asked residents that lives there if it was a common occurrence and they said yes. We then met with police and fire outside who stated the alarm is malfunctioning and the building manager and fire department can’t turn it off. We advised the host that the building was uninhabitable and unsafe (if the fire alarm is malfunctioning, we wouldn’t be able to rely on it in case of a real fire) and that we left and want a full refund (keep in mind we were only there for about 2 hours before all this happened). The host refused and we were forced to take our case to AirBnb’s dispute center. I highly discourage anyone from booking with this host!!!