Unfortunately, we had problems from the get-go with Heath's place.
Check-in was awful. We couldn't find the house for a good 15 minutes because the address displayed in the listing was incorrect. We texted Heath asking for help, explaining that we could not find the house, but got no response. Luckily, we eventually realized the address he included in the message he sent us the day before check-in was different than what was in the listing, so we finally figured out where the place was.
Once we got there, we had problems with the door code. We followed the instructions given and made sure we were putting the correct numbers into the keypad but could not get the door open. We tried calling Heath and got no answer, then texted again letting Heath know the code was not working- still no reply. We had gotten back in the car to find a bathroom to use elsewhere since we could not get in, and I decided to try to use the code one more time and it finally worked after about 10 minutes of trying.
Upon our entry, we quickly noticed the main and master bathroom had multiple lightbulbs out. Out of 6 lights in the Main, 3 were initially out, and then one more went out. Out of 2 lights in the Master, 1 was out and the other was blinking constantly about to go out. The light in the shower was also out in the Master which made it almost too dark to use.
We brought our dog with us to this place and were happy to know it had a fenced yard for her to roam around. This by far was our biggest disappointment with the house. The photos were very misleading as it only pictured the porch and not the rest of the yard. If you have a dog- do NOT stay here if you're looking for a place with a well-maintained yard. I'm okay with a yard not being perfect, but this one was not maintained at all. Full of weeds and trash scattered where I honestly did not feel comfortable letting her roam around without me constantly having an eye on her. When we first let her out in the backyard, she actually stepped on an injured bird that the weeds were covering up, that's how tall they were!
There were quite a few dishes still left in the dishwasher upon our arrival as well and we weren't sure if they were dirty or clean, so we ended up rewashing. Something small- but knowing we're charged a cleaning fee, it's something we expected to be taken care of before we arrived.
I had reached out to Heath about all of these issues early into our stay, and the only thing he did was send someone out to change the lightbulbs. He never acknowledged any of the other issues. We were disappointed he wasn't even apologetic about any of it.
The positives of this place are the beds were extremely comfortable, the place was well decorated. Having a desk was a huge plus as we brought our laptops to work during the day. It was also stocked with necessities like plenty of towels, body wash, shampoo, laundry detergent, etc.
If you don't plan on using the backyard at all, or plan to use the patio only- I would recommend this place. However, if you're bringing a dog and the backyard is a big reason why you're booking this place, the trash scattered throughout the yard and tall weeds made it where we couldn't be comfortable letting the dog roam around freely, which was a huge reason why we booked this place to begin with.