We were in town visiting family, so we arrived late and didn't get to meet Dan on arrival. Dan was very easy to get in touch with and sent easy instructions on how to access the place. The apartment is adorable and so comfortable! It's also conveniently located in an area that is downtown, but felt safe. We loved enjoying our lazy morning with coffee on the rooftop/balcony. We felt so welcomed by all the attention paid to details- they even left towels outside the door for us to dry our dog off in case she had gotten wet in the rain that day. (By the way, a great place to stay if you are traveling with a dog- our Sam loved walking around the park right across the street.) We did get to meet Dan's wife on our way out the next morning and she is just as sweet as can be.