Alex is the best host I have ever had at an air BnB. and I have been at quite a few recently. He will respond to and fix any problem that arises. The house is kept very clean and he has a maid come to clean. He also provides much more than just shampoo and towels for guests.
I had an unexpected problem arise and he was more than accommodating and willing to work with me. Seriously, this is the best air BnB host ever. And it is nice house kept in great condition. and if not, he will fix it right away.