From the moment we arrived, the only correct information we had was the gate code and our room number, not the key pad lock to our room! It took over 30 mins to be able to speak to anyone, not via call or text. The recording would tell us we had to call back later. The parking instructions were trash. Demanding we are parking in the correct spot yet they did not have the 3rd level even marked like it showed. Jennifer, the person who called us back finally, told us we were to park on the 4th level. She ASSURED us this was correct and that the photos in the instructions where wrong. Stating she called the local person (Amir) and this was his instructions. We were told 100 times we HAD to register our vehicle, ended up with someone msging through the app saying they were doing us a favor because it was REQUIRED. Only to get a call from Mr. Amir the very next evening demanding we move our vehicle and were in the wrong spot and acting like I was stupid for thinkingwe HAD TO REGISTER THE VEHICLE. He didn't even try to hear all that happened the night prior. Acting as if we should just KNOW the instructions were jacked. Oh, and our lock code was wrong, people running like a circus all day and evening, and the neighbors with his trash out for 3 days smelling like a death camp. Amir was the rudest and then wanted to whine to my husband that I yelled at him, to which I had not done. Discussed by all of it. Also, the floors were GROSS, the stools and our feet/shoes stuck to the floor non-stop. But don't break one of those 100 rules they have 🙄 Not a chance we would ever stay here again, there is a 100% chance I have and will continue to let others know NOT to stay there. Ridiculous.