Check in was smooth. This is a cute place, location is accurate. The parking is not ideal as some of the reviews stated most of the spots are reserved and the distance to the elevators mentioned is a little farther than We planned to walk with luggage and two kids. If you do end up having to to walk farther the only way up to the fourth floor is the stairs. And arriving at night wouldn’t be ideal. When we got there, there was some strands of hair in the bathroom, immediately notified K + K, but they said there was nothing they could do and if I wanted to check out I could. Unfortunately, we had been traveling all day, tired, and receiving a partial refund was not an option. Thankfully,there were some cleaning supplies under the sink, and I was able to clean it myself to ensure we weren’t using a dirty bathroom. Communication with management was good besides that.