The only thing that I would have liked to have known beforehand is that the A/C is set for the whole building, so I was unable to change it during our unseasonably warm stay. However, Anita quickly responded when I texted her about it, giving instructions to use any of the 3 powerful fans in the closet, and we got it quite comfortable. Quiet tenants, mostly college students and small families, spotless place, VERY comfy bed with nice linens and pillows. My family would 100% stay here again!