Booked at 4pm and booking was confirmed. Drove 5hrs and finally got to the apartment. Parked on the street and carried our stuff to the front door of the apartment. Followed the instructions that were emailed to me. Tried to unlock the lockbox on the front door for a few minutes, nothing. Then my wife opened the door and we seen a bunch of someone’s personal stuff everywhere. We immediately closed the door and double checked the room number. It was right.
We then heard some loud young men coming in from the elevator hallway. They went passed us and entered the unlocked Airbnb unit. We were confused and In shock.
Messaged Sean about the situation, still in shock. Carried our luggage back down to the street. Waited. He finally got back to us and informed us that the room was “double booked”. Offered some multi step refund Instructions. So we got back in the car and called Airbnb. Was told it would be 15 days for a refund.
So we sat there on a dark street at 10:30pm In a shady neighborhood trying to find another place to sleep. Tired from the road and still in shock that the place we were supposed to be sleeping at had OTHER PEOPLE IN IT! It still seems surreal and unbelievable.
I wouldn’t trust his booking process. Imagine if you book the room and somebody else comes in YOUR RENTAL in the middle of the night? Or you enter the Airbnb and someone else is occupying the room. Could’ve been a tragic situation.
100% would never book here again. Unsafe isn’t even a word to describe it. A nightmare.
Better off getting a hotel with more secure parking. Homeless folks everywhere and it smelled of marijuana.
Be careful If you do rent, maybe block the door so nobody enters in the night while you’re sleeping thinking it’s their rental too.