Had to wait about 15 minutes for the Sonders host to arrive to check in for our keys. There was another group behind us to she quickly explained how we needed to get to our room. Directions weren’t very clear and there was no signage in the hotel to tell you which stairs to take or which way to walk in the parking garage. There was a hotel worker in the parking garage that helped us out. Once you get to the room it’s easy to maneuver and get back and forth. The room was clean and organized. We couldn’t get the TV to turn on and the staff helped us immediately. Easy walking distance to many restaurants and quick Uber ride to areas that were a little further. All in all a great experience and would definitely book with Sonder again.