Jacky and Ruben were fantastically good with communications. This place is super close to the Hilton Anatole which is where my conference was held and it made it a convenient spot to stay. The neighborhood is being revitalized but I never felt unsafe. I thought the casita was well appointed and cute. Beds were comfy. All that said, I did have an issue with the neighbors in the connecting apartment. They were incredibly loud late at night and I had to report them multiple times to Jacky and Ruben. I understand that there was little they could do to make the renters behave better, but I also know I wouldn’t have chosen this AirBnB if I had known when booking that it was a “shared” property. This definitely should be disclosed. Because of the increased noise from across the wall, I was unable to rest two nights of my stay after I had spent 12-14 hours at a conference. Unfortunately, that made this stay super unenjoyable.