Please read if you are considering this home: the listing is NOT accurate for the home. When we got there we were missing over 20 amenities (most of them being basic necessities) she had put in her listing like butter knives, hand towels, pots to cook in, and more. The host got an extra star in this review because after much convincing she did go to the store to get us some of the more essential amenities we were missing. Afterward, she went to great lengths to make us feel guilty for needing specific items. The amenities on the listing that are still missing are: no room darkening shades, no window guards, no exercise equipment in apartment, no drying rack for clothing, no waterfront, no lake access, no resort access, no free street parking, and no smart lock. She communicated to us before hand that we were allowed to have two cars on the premises, but the truth is only one is allowed and it must be registered every 24 hours to avoid getting towed. And after registering it 3 days in a row you have to wait another 3 days to register it again.
I’m glad that if anyone stays here in the future they will not be missing the amenities she got for us, but the confusion of the host messages, the parking lot situation, and the rudeness of the host are not worth staying here. Again, you’re not allowed to park in visitor parking for more than three nights at a time and if you have two cars, well, you’re just out of luck. The apartment smelled like marijuana from the moment we got there and consistently smelled like it until we left. The host was very rude whenever we had questions, she would never answer them directly but instead tell me to look harder or just not answer the question at all until I asked multiple times. Sometimes she would even copy and paste the exact same response as if I am unable to read. She made me feel guilty for bothering her when I had simple questions like “where is the laundry building?” and “how do I know my car isn’t going to get towed?” Her instructions were often confusing and her answers to questions were very vague.
If you are in desperate need of a place to stay for a couple of days, this Airbnb will get the job done but don’t stay more than 3 days because of the parking. It is not suitable for long-term stays. We were there for 17 nights and had issues where we had to contact our host every day we were there (with the exception of a few days when I didn’t want to get into another argument with her). A few days into the reservation we tried to work out a way to check out early and get our money back for the days we weren’t going to be there but the host refused to give us any money for the days we would cancel unless she rebooked the apartment the same day. We were not trying to get a free stay- we were more than willing to pay for the days that we had already stayed but wanted to get out to avoid further issues. Yet because she would not help us out, we stayed the entire duration and after it was over, the host claimed that there were damages to the unit that were not there. We followed her check out instructions exactly as written and she still tried to charge us an additional cleaning fee after we left which created more of a problem once I had finally felt free from this terrible living situation. Also, she asked us multiple times to not tell anyone we were staying there. We weren’t allowed to talk to the other neighbors at the apartment or the leasing office. No one could know we were at an Airbnb. She had many other shady dealing with us that I never felt comfortable with. She said she wasn’t allowed to change the listing to remove the amenities that she doesn’t have because it would look bad and she could get in trouble.
Please know that I am not making any of this up and I have pictures to prove all of it. The host tried to be a good host but after we pointed out that her listing was inaccurate, she became really rude and passive aggressive towards us. If any issues involving money come up, you can expect her to look out for her own interest and not the guests at all. I have read her other reviews and she took zero ownership when she got bad reviews in the past, calling those guests liars but I wish I had listened to them sooner before having the most stressful Airbnb stay ever.