I have stayed at this location under a different company, however the process seemed to be far less smooth here. When I arrived, there was no lockbox or keypad on the door to enter. I contacted the company, which they were quick in their response, to have the keypad replaced. I was able to find the keypad laying in the hallway after it seemingly had been smashed open and left broken. In total, I ended up not staying at the building and found something more suitable/safer for the evening.