This is a beautiful house in a grate location. Super spacious, nice deco and comfortable for our family of 6. However it was not ready for for our stay.
1. The house needs a clear instructions with all the important information: wifi info, parking, TV…. We had no internet access when we arrived, I have messaged the host and didn’t get back from him until the next day evening.
2. Oven was not working when we arrived, so we couldn’t make breakfast next day. it was fixed the next day evening)
3. Fridge is not working and didn’t bring a temp fridge during our stay. It was extremely frustrating as we were traveling as a family of 6, with my little toddler still drinking milk. And it is like 98 degree weather outside. The management lady said they would find a temporary fridge and brought it over asap, it was never happened.
4. No toaster: the lady came to fix the oven promised that someone would call me about the issues I have, or she would buy a new toaster and drop it off later that day, it never happened. So we wasted the bagels and bread we bought, couldn’t even have breakfast at home.
5. The blue towels in the bath room need to be replaced. The blue thread are so loose and we were covered with them after we tried to dry ourselves using them. It was terrible. Had to take another shower again.
6. the last one is communication, I have sent the host many messages and didn’t get answer until the next day, I used Airbnb regularly and one of the reason I booked with Jacob is because he is a super host. I was very disappointed about our communication. ☹️
It is a beautiful house and I hope Jacob can fix these issues, so it will be ready for the future guests.