I believe I caught Shelby off guard - the posting said check in at 3p and I’d receive info the night before on how to get in. I had to drive a distance to the property and asked for the info the day of and was told check in was 4p. When I pointed out the discrepancy I was told no problem.
We dealt with a pile of trash at the back door which we had to walk over every time we left. At over 100 degree heat. Disgusting. And it just got worse throughout our stay.
Bedding on two of three beds was too small. Pans were disgusting and cast iron skillet rusted. We reserved intending to cook.
We heard a large beep one evening - but the smoke detectors seemed fine. Remember over 100 degrees? We woke up to the house being warm. We couldn’t get the nest to respond. I reached out and it took the entire daytime fix. The nest had to be charged - the mother board to the furnace blown. It was toasty - we were offered to leave but I’m not from the area and I assumed this would be it.
The next day, the master bathroom toilet clogged after normal use and I was literally attempting to plunge while ankle deep in sewage water. I was done. And that’s the point Shelby lost interest in resolving.
I had to hound her for what on earth could be happening - I suspect previous reviews about piping issues were never actually resolved. And then about a refund. To be fair, she offered a full refund, I told her half would be agreeable since we did, in fact, stay there.
Couch had huge tear in cushion, bugs squished by fridge and shower and never cleaned. Actual home could be great property if actually cared for - not impressed and questioning if I ever want to stay at an air bnb again.