I stayed in the Butler Brothers Building in Dallas for the month of January. The unit was OK, there was a cigarette burn on the sofa, but otherwise, the unit was clean and comfortable enough. The building is a block or two from most of Dallas' homeless shelters, so there were a lot of panhandlers around. The biggest issue was when the access code to my unit quit working a few days before I checked out. The first time I was locked out was around 10 at night and it took over an hour for an extremely rude lady to come and let me in. She literally never said a word to me. Just opened the door, turned around, and walked off. This was after being told the onsite person would be there in 5 or 10 minutes for over an hour. Then I had the same experience two days later. This time a maintenance man was standing outside my unit and wouldn't let me. The Sonder customer service people refused to call the building management and ask for the man to let me in. It was infuriating. Even after this, I decided to give them another try and booked a stay with them in New Orleans for this coming April. They not only canceled my reservation but banned me from Sonder. I wouldn't waste my time with them if I were you.