Traveler BEWARE, this is a DUPLEX with thin walls. I traveled to Dallas with my husband and our two dogs for a concert. We arrived close to midnight and as I was getting into the space, the tenants in the unit next to ours had some large dogs that rushed the door and barked at us in an extremely aggressive manner. We could not even get in with our dogs. I called the safety line for Airbnb because we did not feel safe. While this circumstance was unforeseeable prior to my arrival and attempt at checking in, I would think that some compassion could be shown. My family and I were stranded in the middle of the night and the only message I received from the host was a hope that the dogs would settle down. I had to make a decision in the middle of the night. We did not feel safe and there was not going to be a way for us to be able to stay with the other tenants' dogs acting as aggressively as they were. I was concerned that if we stayed, the aggressive dogs in the other unit could either damage the property or potentially attack us if we were to encounter them outside. I have one medium sized dog (lab) and one small dog (dachshund). I canceled the reservation because we had no other options and was told that I did not have the option for a refund. We did not stay and by canceling, we made the property available to be rented again as soon as we arrived at that decision. Ultimately, after the fact, I did find HIDDEN in the Health and Safety section, that this was a duplex. This information should be prevailing!!! Especially since people who are traveling with pets need to know this. I had to spend easily 3x the amount to find other accommodations, when all was said and done. I do not feel like this was fair at all. I WILL NEVER USE AIRBNB AGAIN IN THE FUTURE. Customer service is nonexistent. Hotels are much more reliable and willing to help.