Elisa is so wonderful! It really was my pleasure staying at the RR loft! She was so kind and helpful! It was raining while I was in town so I asked to borrow an umbrella and within seconds she had an adorable polkadot umbrella for me! I loved the mini champagne bottle left for me on the vanity. It made me feel so special and like a princess when I arrived and had to get ready to go out for the evening. It was perfect for what I needed. Very chic, girlie, and great for just a lil me time. I love the speaker in the lamp too! Elisa was extremely accommodating also when I wanted to change my check in time. I cannot recommend enough!