The host is very responsive and dealt with our issues quickly however the place was not clean, food still stuck to plates in cupboards, trash cans not emptied and the pool was filthy when we arrived. Heath did clean the pool that same day but annoying it wasn’t dealt with before as it took the entire afternoon to clean. It also isn’t “in the heart of bishops art” but a 10 minute walk away from bishops art. If it was just slightly cheaper it would be better value for money.