Jim was very responsive and a great host. The location you cannot beat if you’re looking to stay in Uptown. My 3/5 is based on the condition of the place as it needs upkeep, Maintenance, and better cleaning. I brought almost every issue to Jim and he was very responsive and offered a reclean however we didn’t want to be bothered and didn’t trust the initial cleaning so it wasn’t worth it to us.
Issues noted:
1) we booked this place based on a few reasons but the big one was having a king bed. This listing is inaccurate, it does not have a king bed.
2) the bed we slept on was in really bad condition, it’s bowing in the middle and we had to sleep with our heads at the foot of the bed so our necks could get some relief. It also squeaks and just needs to be replaced. The other one is not in good shape either.
3) the throw pillows had white stains
4) glitter all over the bed ottoman
5) tons of hair and gunk in the master shower drain. We initially thought the plug wasn’t screwed back in so it showed they cleaned it but one look in the drain and it was really disheartening.
6) the doors for the w/d were broken and off track (they offered to fix).
7) the blinds in living room were broken and thrown in the closet.
8) the kitchen sink drain smelt really bad (left side) when you put water down it.
9) there was no toilet paper! Although they offered when i told them later, we headed to the store right away since we needed it.
Overall we were pretty bummed and kind of “walked on eggshells” all weekend hoping that we weren’t touching anything soiled unseen to the eye. When we came in there were vacuum marks on the carpet and couch and beds were made well but the lack of cleaning made me feel like I couldn’t trust anything. We felt like this was a party rental. Just needs better upkeep considering it’s an investment property and guests deserve better than the above, especially as they pay a cleaning fee.