Mona Lisa was great to work with and always very helpful. I stayed here for a month. Not her fault at all up the upstairs neighbor walks pretty loud and has some dogs that you can hear running around. They would also sometimes bark for 15-30 minutes without stopping. It usually all got quiet by around 11pm at night though. Overall, good value for what I was looking for. The place was clean and she was super accommodating to whatever I needed!