Do yourself a favor and keep looking!! If there was an ability to leave 0 stars it would still be too much!
Where to start. Clearly the photographer is amazing as this “charming flat” is far from it. There’s a huge stain in the futon, broken blinds in both rooms, window unit a/c, and a door that barely closes. The deadbolt lock doesn’t even work. When you put the code in to unlock the door, be prepared to wait 20-30 seconds for it to actually unlock. The same goes for locking the unit. If you don’t lock it, the door can just push open since it never truly closes. And that’s the positive portion of this review.
There’s no internet. As another review stated, you are using WiFi from another unit. You are asked to login to a 2G (yes apparently 2G is still a thing) that has a “fair” signal. I tried to communicate with Heath and the office to no success. Keep asking me too reset the router. Simple right? Well this unit has no router so there’s no way to reset it. I work from home so I had no ability. The tv is a ROKU tv which only works on WiFi. Yep, since no WiFi no tv.
Lastly, there’s an infestation of bugs. If I could post the pictures of bugs attacking the kitchen and common areas you would still assume itv was fake. Left bread on the counter, attacked by ants. Put packaged, frozen meat out to thaw; ants took that over too. Flying bugs and biting bugs were prevalent. And behind the bed is what appeared to be rat faces. Obviously I didn’t get too close to look, however, when pest control arrived 2 days later, he didn’t dispute that’s what it was. Again, tried to contact Heath and the office. Was promised a call back, promised they’re looking into it, promised they would take care of it…. I’m still waiting.
I asked to be transferred to another property, no response. Finally I had to do what’s best for my family and cancel my 45 day stay. Definitely the worst experience of my life. As someone who owns rental properties, I had no desire to leave a bad review, just continued private notes and communication to address the issues. However the service and experience should not be wished on anyone else, ever!!