Shailins apartment was really nice and out together. She allowed my boyfriend and I to check in early the day of arrival because she needed us to checkout earlier than usual the day of departure however she wasn't ready when we got there and getting s hold of her/getting into the building was difficult. There was no communication of where toilet paper or anything was so we ran out and had to search the apartment for it. Upon check out I attempted to get ahold of her again which became very difficult due to the fact she wouldn't respond. The place was very clean and well put together though and overall was in a really good location.