We didn’t end up staying at Jacob’s Halcyon property so it wouldn’t be reflective to leave a review of the house. Here’s what you should know. On the day of check in we were notified of an issue with the house we booked. We were offered an alternative property which we accepted. The entire process was handled with incredible care, sincerity and professionalism. Things happen, there’s alway a surprise. How it’s handled tells you everything you need to know about the people you’re doing business with. I will specifically seek out Jacob’s properties when in Dallas. I’m secure knowing whatever it is, it will be well taken care off. Huge kudos to Brooke! Thank you!