Immediately upon arrival, a key amenity was missing: the gate opener to let us in the parking lot. I contacted Gabriel, he told me he would investigate but he wouldn’t be able to get us a remote and we would have to park on the street. I told him that was unacceptable because one reason we booked his place was the secured parking. He then ghosted me for nearly 4 hours. When he finally contacted me again he made excuses about bad service, told me he was going to check at home to see if he had an extra, but that he would likely have to order a new one. I told him we contacted Airbnb and they were working on our refund and that we had already left and found other accommodations. Additionally the unit was in need of a thorough cleaning and maintence; the curtain rod had come out of the wall so we had no curtain to control light, the bathroom doorknob came off in my husbands hand, it smelled odd, I had to sweep the floor, and the fan blades, vents, and ceiling corners had cobwebs.