This was a cool concept apartment, but NOT what it looks in the pictures. The couch was covered in large stains, the living room floors were filthy, the bathroom floors were so dirty that the grout was filled in with build up in several places, and the white towels had stains. The location was very centralized, but most definitely in a low end neighborhood. The entire building smells of marijuana with young adults smoking in the hallways and partying at all hours (even until after 4am). There were cigarette butts in the hallways and beer bottles thrown in the walkways near the front door. The valet parking was the best part and the Ben that was difficult. There were only two people working so getting the car took anywhere from 10-40 minutes at times. At that point, I would have much rather parked my own car. Make sure to ask the valet attendant where the main door is because the directions provided are not descriptive. When I presented the host with the cleanliness issue, along with pictures, the solution was to have the cleaning service come back and clean. Due to already being settled in and the stains etc. most likely not being easily cleaned, that wasn’t a viable option. We asked to check out late due to both of us working night shift and it being safer for us to drive home at a later time than 11, but were told that couldn’t be verified until the day of checkout. On the day of checkout, they offered a late checkout of 1pm for an additional $35, even after the issues we had had. Due to the extremely thin walls and listening to neighbors fight, party, and blare music until 5am, checkout nor the drive home were very pleasant.
Overall, not a great experience as only being the second time using Airbnb. For nearly $450 for a weekend getaway, this was absolutely unacceptable. I WILL NEVER rent from this company again and home this response and my private message to them will get something solved with their cleanliness situation.