Worst experience I have had with an Airbnb. The check in details told us not to communicate with the leasing office, I assumed this was because they must get bothered by people all the time but when we checked in at 6:05pm they bombarded us at the door asking if we were staying at an Airbnb and that they had to see our confirmation. We told them we already had the key and we’re checked in and we were told not to bother them. The manager then came out and said that it was illegal for the tenants of the apartment to be operating an Airbnb and that they have been trying to get their listing shut down for months. They said we could provide them with our confirmation and copies of our ID’s or we could find another place to stay. I told them this made us feel uncomfortable and put us in the middle of an issue with their tenants. They said they would not allow us up in the elevator if we did not provide the confirmation. Since it was after 6pm and we didn’t know the area and had traveled thousands of miles we didn’t feel like we had a choice.
Shortly after getting to the apartment it was evident it wasn’t very clean, big balls of dust in all the vents, dried up urine around the toilet, the walls were dirty and the worst part was the bedding hadn’t been cleaned including the comforter which had what looked like melted chocolate on it and hair on the sheets so we had to wash everything (we took pictures). The whole thing was very disappointing and made for a stressful weekend.
The location was great, so if the host would provide a clean apartment and figure out the issues with the leasing office it would be a great place to stay.