The host was extremely unprofessional and didn’t have much respect for us. The cleaners cancelled a few hours before our ETA. The host then offered to clean it for us, and when I asked for some form of reimbursement (for the $99 cleaning fee that I paid for professional cleaners) she denied because she claimed that her car broke and she had to pay for an Uber to get to the house to clean it. So, she justified our cleaning fee as going towards her own costs of travel due to her own inconveniences. On top of this, when we arrived to the airbnb the back door was unlocked, keep in mind it is in a sketchy area. I asked the host about this and she said she keeps it unlocked just in case the renters can’t get in. I find this unprofessional and unsafe, as the owner should help us if there is an issue with us getting in rather than risking our safety. On top of this, there were multiple creepy men lurking around the property and watching us as we unpacked from the car and following us around. We didn’t stay a single night at the house and scrambled last minute to find a hotel in the area. Overall, I am disappointed with the host’s professionalism.