The check in is straight forward and she gives you great instructions, however it wasn’t very smooth due to the gate not working. My car was registered as I sent the information to do so yet the gate didn’t work. I had to park down below to get the key and then try the gate again. Didn’t work so I had to have the office people let me in. This was the case getting in and out the entire trip not just check in. Everything else was great! Pictures were accurate, view is lovely. Elizabeth was traveling but her response time before my trip and during could have been better. Still a great stay. These issues could have been only for me, but it was frustrating none the less.