The clerk was extremely rude to me, refused to call her manager, called the police on me for slapping my credit card onto the counter out of frustration. I came back later, and the manager told me the clerk is nice to "other people," and when I say that's what racists say, that they're nice to other people, the manager tells me the clerk can't be racist because she's not white.
When I tell the manager he's being ignorant, he throws me out, tells me he'll issue me a refund, and then follows me out of the hotel shouting at me, calling me brainless, talentless, and shouting that the clerk can't be racist because her husband is Asian.
I called corporate a week ago. As of today, I have not been refunded for my trip or been given an official apology from Marriott.