The house was clean and comfortable. Michael is friendly and went out of his way to help even though we arrived in the very early morning. I’d say clearer instructions would alleviate any reason to contact him. I can fully recommend a stay at the apartment as far as the unit itself and the price. You will be able to enjoy it without issue. If I had to give an honest complaint and also be fair to Michael and say that it’s beyond his control, I have to mention that while the grounds around the apartment are of good quality and pleasant they are also covered in other people’s dog’s poop even though the grounds have multiple poop bag and disposal stations. The other tenants lack pride in their living space and it takes away from your experience and comfort if you’re looking to enjoy the outdoor areas.