I have yet to talk to anyone about my refund or being accommodated for since the hot water was not working. I don’t feel as if I should have payed anything for this Airbnb bc our hot water did not work the whole time we were there. The owner kept saying that “it should be better now” (Water) but it still was not fixed. Had to get a hotel for my whole stay in Dallas. I need someone to call, text or email me ASAP about my stay.