Booked place for an overnight for work commitment. Although the host offered to let us in an hour early, the check-in instructions were not super clear (a series of photos without steps listed anywhere).
Unit was ok- it was really clear that either the place was normally someone’s full time home or it wasn’t cleaned out before it was turned into an STR- closets and shelves full of personal effects, a fridge full of expired food.
Cleaning crew needs to be more detailed- found hair in the sink and bath/shower area.
The bed felt like sleeping on a marble slab. My husband and I love a firm bed but this was so firm we both had low back pain the following morning.
We had trouble with the keybox during departure and contacted the host ahead of check out to coordinate returning the key. It was a totally panicked experience due to the fact they had promised super early check in to the group behind us and had one key. Just not a smooth operation.