HOST LEFT ME LOCKED OUTSIDE DURING TORNADO WATCH. ALSO RECEIVED MATERIALS THAT PRIOR GUESTS HAD USED. DO NOT BOOK HER!
a list of what’s wrong with this Airbnb and its “host”
**Airbnb Customer Support has graciously assisted me. Tip for everyone if you run into an issue do not try to let it slide or work with the Host..Airbnb policy is that you notify them within 24hrs of the issue to receive compensation.**
• HOST HAS HORRIBLE COMMUNICATION
• No details on how to check in, no details given on checking out. This lady did not keep her word at all.
•She disregarded my text when I told her that my key fob did not work then blamed me for not telling her….when I did.
•Dishonest host
•Gave us the WRONG ADDRESS (who does that???!)
•Do not believe the photos the unit looks nice but is very uncomfortable
• We were locked out of our unit every night due to ANDELA not giving us a proper key.
• Accused guests of lying
•Oh! And we were given previously used materials (paper towels, soap, sponge)
•Disrespectful Host
•Sink does not work and she completely ignored it when I brought it to her attention
• Rude Residents
• Crappy Furniture (it’s literally like sitting/sleeping on cardboard)
•Host refused to give me ANY form of compensation. Despite the fact that she knew we were locked out of the unit due to her giving me a faulty key fob.
•Tub was dirty upon arrival
•I also have photos and videos of this apartment and the troubles I’ve had to go through. I will be taking this to social media due to “upper management” & ANDELA not compensating my coworker and I for THEIR FAULTS.