I’m not sure who Nicole and Brad are. We dealt with a management company the whole time. First off we got into Dallas at 11:30. I checked to see that no one had stayed at the apartment the night before. I know check in was 3, but I hoped they would let us get there early. Simply not to have to walk around with our bags and suitcases all day. I mean if there isn’t anyone there cleaning why not? Well I asked when we landed in Dallas and they said they would get back to me. They didn’t . So we lugged our bags around all day and got there at 3. The apartment is ok. Bare minimum stuff in the kitchen (2 forks and 2 spoons) very little provided. We walked to Kroger. Easy 20 minute walk. When we got back the pool was being used by 2 females and a male BLASTING music and it smelled of weed. We went into our unit. Could still hear the music perfectly. We wanted to use the pool but felt uncomfortable as we were watching the pool and some sexual acts were happening in the open and we could clearly hear the music in our unit. We called the number bc the wifi didn’t work. Whoever answered didn’t know who I was by name and asked for my unit number. We told them the wifi didn’t work. They didn’t believe me and I informed them of what was going on in the pool. A lady came. Not brad or Nicole. They music had stopped by that time so we realized the people left and we went to the pool. She did not fix the wifi and it took several more texts to get on to a wifi network that worked. BUT THATS NOT ALL. The next day the toilet would not flush. I texted and called at 10:21 saying it wasn’t working. I’m at 35 year old homeowner which I told the lady the day before when I met her. She then questioned if we tried to plunge it. I’m not a moron. It wasn’t clogged. The handle wasn’t working. I sent a video and then didn’t get a response. I then called again and then started reaching out via Airbnb. Finally I got a response. And they said they would come over at 12:15 and I informed them that I had been waiting since 10:21 to use the bathroom. We went to an appointment and my friend came back around 2 to the front door wide open. Our stuff left exposed to god only knows who and 2 workers. Fixing the BROKEN not clogged toilet. It was just one thing after the other. And if you’re advertising brad and Nicole I expect brad and Nicole not a management company that doesn’t care. I was very disappointed in the whole experience and would say it wasn’t worth the money. Clean and relatively comfortable, but no one wants to deal with that on a vacation!