Jim was awesome! Super responsive and kind and made sure to come say hello once I arrived :) He was very flexible when I needed an extra spot for my husband's car and made sure we had some fun Christmas music on outside on the patio when we were relaxing outside. The space itself is LOVELY, cozy and curated. I am partial to Jim's snowman painting in the kitchen from when he was younger :) We would recommend this lil hideaway to anyone!