I was very disappointed in this property. My team was in for a conference in Dallas and the location and size of this place was perfect. Positive points - Brian was very responsive, although I feel he did make excuses for some of the issues. There were snacks and drinks, plenty of towels and the necessities were in place.
Unfortunately, there are many negatives... Some of which i actually copied and pasted from a review in December, nothing had changed.
The place needs to be deep cleaned, the rugs in the bathrooms need to be pitched. The "master" bath has mold around the tub, shower stall and floor, the shower curtain was very moldy (I did contact Brian and he brought a new one) There is a hole in the door to the bathroom, the edges of the tub had dirt/dust and small hairs - just needed a deep cleaning. I specifically asked him if we could use the hot tub and would the hot tub be ready for us, he said yes but it took literally the entire visit to even get to a warm temp and I don't believe it had been treated. There was barely any water pressure made for uncomfortable showers and the hot water took a looong time to get to the bathrooms and didn't last long. The condo needs a good sweeping and mopping. Ad stated free parking in the back but do not park in the covered spots because those are for tenants... there was very few non covered spot. The parking in the front was basically non existent. The atrium where the hot tub is was messy and very un-inviting, the center atrium had caution tape up around most of it and cigarette butts everywhere. The property needs an overhaul. In a message before check in, he did warn me about some ceiling damage that's he's working on on the 2nd floor due to a toilet issue from the 3rd floor but the ceiling is actually missing a large chunk of drywall (on the 2nd floor in the nook as you enter the 2nd floor) it needed to be temporarily patched somehow. The balcony had two chairs and both are broken (apparently since december) There are two panels, held up to the ceiling with lag bolts, one in the kitchen and one on the 3rd floor located between the queen bed room and separate bathroom which both panels sag so you can see what's behind them but that's more of an eye sore. The front door has no knob at all so to shut the door and lock it from the outside you have to hold the door knocker and push the lock button or the door pushes back open. No knobs on the dressers so they were basically unusable. We were warned by Brian that the microwave may trip the breaker if the hot tub heater is on... which it did, the breaker box is on the 3rd floor in the bedroom closet...also some of the outlets in the kitchen did not work. These electrical issues need to be addressed. The steps (which there are 3 sets) and the beds are very creaky. Lastly, the instructional sheet left for us was very vague, no garbage instructions, WIFI??, dishes? So we just used our best judgement. I would love this place with updates and a good cleaning but the way it is... I would not recommend it.