Communication with Elegant was perfectly fine for me. The unit itself was nice and very spacious. Very clean except the thick dirt caked on the outside of the windows. Unit is as pictured but I will say you’re on the second floor so don’t expect that beautifully clear and fancy view they have on the photos. The shower was an interesting experience to say the least, water would be hot for maybe 2 minutes and then freezing after. Unless you plan on waking up around 6am-8am everyday be prepared for a very unfulfilling shower. Other than that with the UNIT, I have no complaints.
The building however definitely needs a lot of TLC. The trash chute was absolutely disgusting and overflowing. A strange mildew smell floats throughout the hallways and is especially predominant in some of the amenity rooms.
As far as parking goes you’re better off taking your chances finding a street spot if you don’t mind all the homeless in the area. I’m not sure if it’s the time I went but the valet service was so unbelievably slow I literally witnessed an employee tell a guest to get their own car if they were in a rush because it would be awhile.
This building is directly across from a public library where I noticed a lot of homeless people like to congregate and sleep, I definitely noticed and experienced a few of them giving some trouble.
Overall, if it’s a last minute trip and this is the only place available I’d book again but honestly I’d spend my money elsewhere.