First, it was absolutely GORGEOUS! It was perfect for us since-just a few blocks from the Kessler for our concert. The closet was large and stcked with spa robes, a clothes steamer, an iron and plenty of hangers. The bathroom was spacious; my wife and 2 sisters had plenty of room to get ready b4 the concert. The bed was comfy w/multiple pillow weights. The patio was quiet and serene. We travel with 2 senior dogs; the host was more than happy to have them. It's a 3rd floor walk up so we did have to take a break on the landings for them to rest. We arrived early and decided to go ahead & figure out where we were supposed to be. The host and her partner were cleaning but instantly welcomed us in and were so lovely! We struggled with the app to unlock the door before we arrived but she was responsive the entire time. She kindly took the time to make sure our app was working properly before she left us. We loved this place & host!!