This place is awful. I was accepted for the booking and then the day of, after I drove 3 hours to Dallas from college station, I was informed that my reservation was cancelled after the check in time of 4pm. It was 6pm when I was cancelled and I had already arrived to the condo and was waiting on the code to get in. I had to call the sonder team multiple times and i was told my reservation was cancelled bc my phone number was local. My phone number is not local to dallas it is a 979 area code which is college station. I had many guests with me and we were all left in downtown dallas with no where to say. I not only have not gotten a full refund yet nor did I receive compensation for my hotel room that I had to last minute book. The sonder team was no help and kept telling me on the phone that “the decision was final and there’s nothing we can do”