Kelsie and David were not very responsive nor responsible hosts. When we checked in to the house we immediately noticed the house was in need of cleaning and not as nice looking as displayed in the photos. There were chips on the floor, sticky substance in the counters, crumbs on the stove and in the oven and particles on refrigerator drawers. I am no professional detailed but what I saw could have been easily cleaned with a simple wipe/scrub. There was a brown stain on the bathroom floor that seemed to be fecal matter near the sink. The bedroom that was near the restroom mentioned in previous sentence had a foul smell similar to body odor and fecal smell. The sheets were also stained and crusty and we had noticed a brown item near the bed that resembled feces(possibly from an animal). I went to inspect the backyard and there were debris and beer bottles along the fence and over the yard. I had brought all of the cleanliness issues to Kelsie after inspecting and requested a refund on the cleaning fee($125). After waiting nearly 24 hrs I reached out to Airbnb support for help and was able to receive the refund. After the refund I finally had received a message from Kelsie. Another issue in the unit was the AC. This was not brought up until after check in. We received a message from Kelly that we were not able to adjust the thermostat temp any lower than 70 degrees otherwise there would be issues with the unit. This should have been brought up when we scheduled the reservation two weeks prior to our stay so we could have cancelled the reservation and booked elsewhere. There seemed to be no sense of urgency from hosts regarding concern for guests which should have been their priority. I was accompanied by my disabled veteran father that has health issues, my one year old daughter and pregnant wife. I will not be booking with Kelsie in the future and would not recommend anybody else to either due to lack of urgency.