The home is beautiful. Eugene was quick to respond. However, there are a lot of what feel like "rules" and regulations before check in. Additionally, our team had issues with the next thermostat. Initially it wouldn't turn to heat mode (it was locked on cool mode while 45 degrees outside). When the host did switch it to heat mode, it still limited the amount of heat or AC that could be used - this was a bit frustrating. Overall, the stay was good and the neighborhood is very cute.