Worst AirBnb experience I've ever had. Most difficult & invasive check in process. Forced to pay a separate deposit which you have to manually send them through the AirBnb app and they call it "Extra Services." Then to check in, RBA forced me to download an app and asked me not to link it to my AirBnb listing (sketchy). The app forced me to take a photo of my face (invasive). No way around it. They said it was to access the lock on the door, but it wasn't. It wasn't even that type of lock. RBA tried to force me to send them a pic of me holding my drivers license next to my face. They force you to valet at this particular building, which was one big downtown AirBnb factory. I'm not sure a single person actually lived in the building. The place had a very strong chemical smell that gave me and my daughter constant headaches. RBA rep denied any smell. Trim missing. Broken lamp. No remote to the TV in the bedroom. Bathroom floor was grimy. Bare bones apartment. No coffee bar. Just awful.