The host was lovely and very communicative. We extended our reservation for another week, and I'm so glad we did! Location was 5 out of 5 for us! It is in a wonderful, safe neighborhood of Dallas and you wouldn't even know it's downtown until you see the great city views from the courtyard. The complex was quiet no matter the day of week or time. The pet-friendly courtyard + playground was perfect for our pooch, and especially convenient with 2 kids. The unit could've been cleaner upon arrival (some dust/dirt buildup and the floors were a bit dirty). However, the king bed was FANTASTIC. Speaking of the TV- it had great, free streaming services to choose from! We were looking forward to the gym mentioned, but were disappointed to see it closed for "renovations". But all in all it was a wonderful stay and we would definitely stay again! Thanks again, Taylor!