Hosts are pretty quick with their communication and will answer any questions you have. Great location with easy access to a lot of places. The area wasn't as ideal as I hoped. There's a lot of construction going on in the area, no immediate access to sidewalks or safe walking places to walk my dog, occasional smell of marijuana in my unit (it's supposed to be a non-smoking building), the unit itself was had a few things that needed to be fixed. The hosts were pretty responsive after I've voiced my concerns.