When we arrived at our location there were squatters in the apartment. This made me feel unsafe. When I called to report the employee asked me if I was in the right location and acted like he could not find my reservation. He did eventually find it and move us to the location next door. The couch was not clean, we put a blanket over it to sit on it. The bathrooms were very small. You could here everything the neighbors did plus the cars from the road and the plains.