I had a pleasant experience at Leonard and John's place. The location is fantastic and close to downtown, and the room itself was very tidy and stylish. Plus, I found the room to be very quiet, and I am a light sleeper. The key system is mostly easy to use, it just requires some patience. Whenever I had a concern or question, I received clear and prompt responses. I was only in town for a night, but I'd love to stay again. Overall, I highly recommend this place.