Charles had very open communication. From the very beginning he informed me that there was ongoing construction. The construction did not bother me at all. We checked in earlier than I anticipated and Charles was understanding. This is a small attached apartment that is connected to the back of the main house. The pathway is lite up well at night. We felt safe, which is important to me. The cleanliness wasn't 100%. It wasn't nasty dirty, but you could tell it had not been deep cleaned in some time. The sheets/blankets were clean. My biggest con is that you can hear every single thing that is going on in the main house. We retired that night at 11:30 PM and it was well after 1 AM before it got quite in the main house. If you are a light sleeper, this is not the stay for you, but if you can sleep through anything, then you will be just fine. Overall, it was a good stay and efficient for what we needed.