Townhouse is unique, tastefully decorated and new. But we did have some major issues & had to leave our 7 day rental after only staying 1 evening.
Upon arrival I reported the unit was VERY HOT & not clean (bath towels had stains on them, someone’s dirty underwear was found under the master bath sink, dirty used tissues found in the bedroom) The following day the host EJ did send cleaners to address the issues but a day later was not acceptable considering the conditions and not having clean towels to use after a long day of travel ( also we had 5 guests and were told we only get 1 towel per person... no extras!!) . In addition the A/C was not operating properly and the unit was so hot. Ej blamed the conditions on the Texas heat... we are from FL we know heat! At one point the upstairs was 83 degrees with terrible humidity. Unfortunately the host Ej is slow to respond and doesn’t care about the comfort of his guests. EJ did not offer a discount for the first night in addition tried to charge me for the second night (which we didn't even stay) despite written communication releasing me from my contract due to the A/C not working. The whole stay was a fight and all EJ needed to do was fix the issues with the A/C which we did ask multiple times, he had ample amount of time to do so since we were going to be out of the unit all day which we communicated.... this was not done because I think the issue with the A/C might be unfixable. I read the past guests review and it turns out they had a similar issue with the A/C. It's too bad we ran into an issue like this. Airbnb did end up crediting us for nights 2-7 minus the 1st night, cleaning fee & service charges.... so unfortunately we paid over $450 for a really crappy nights sleep in a really HOT rental . We found another Airbnb close by that's amazing, clean & nice and cool.