Heath was a responsive. The location was great. The location and walkability was also great. Worked great for us to be able to walk our dogs with doggie bag and trash can stands throughout the neighborhood. Space was perfect for 1 or 2 people. Only complaint was with the toilet not always flushing, which can be inconvenient. Heath had someone sent to fix it, but because it was intermittent, when the repairmen showed up, the toilet was working, so there was nothing to fix. I am sure it can be addressed. Other than that, I would recommend the space. Great overall stay, especially for pet owners.