the place is beautiful, the view was amazing and it was comfortable- BUT…. check in was HORRIBLE- first the only way to get in the place is via stairs and having luggage and being disabled is inconvenient- even if i was not disabled my best friend said she wouldn’t stay there because of the steps and how far you have to walk to the elevator. after the steps, the walk to the elevator, then the walk to the apartment from the elevator is not an ideal situation for anyone with luggage- or more than one bag-
AFTER THAT- check in was a nightmare- i informed the host that i would be arriving late about 9:30-10pm because of my flight arrival- when i finally made it to the room about 9:45-10pm after all of the obstacles to even get to the apartment with my luggage- (steps etc)
the host gave me the incorrect info to get into the place (check in)- i stood in the hallway for almost 2 hours- only to be directed to a google phone and no one called me back or answered it was well over 2 hours later- when the host finally responded- after i had to then take my luggage back through the same obstacles i went through the first time… all with being handicapped- i then caught an uber to a hotel nearby and just as i was about to pay for the hotel the host finally responded via email- they didn’t even pick up the phone to apologize nor make sure that i wouldn’t miss the email- very very ignorant if you ask me. so after all of that i finally am directed with the correct info to get into the place (check in) BUT NOT BEFORE I HAVE TO GO THROUGH THE WHOLE PROCESS OF THE STEPS, LONG HALLWAYS TO THE ELEVATOR,& another LONG HALLWAY TO THE APARTMENT AGAIN- all this with luggage and being disabled.
IF THAT WAS NOT BAD ENOUGH-
this host harassed me by sending me emails repeatedly more than 10 about my upcoming stay- check in and check out- ** for the record ** i am not a big complainer nor a person who writes bad reviews - i usually just give 3- 5 stars and go on about my business however this hosts behavior is unacceptable and i wouldn’t recommend staying there especially if you’re disabled. the harassment alone is the turn off & then the fact that i couldn’t check in for over 2 hours by the time i got into the place it was after 1 am - almost time to wake up and start my day. and nobody replaced the uber money i had to spend to go to and fro to the hotel. this was a horrific experience and i would never ever stay here again even in the view was amazing .