The images did not show how old and how much work the house needed. From windows that could not be locked to issues in the shower. The towels there were washed I’m assuming but when I went to wipe my face hair from someone else was all over me. All that would have been forgiven or overlooked had she responded to my email that read, the shower, sink and toilet had body hair everywhere. I’m certain Shelby is an amazing person BUT not responding to that email left me leaving this review. When a homeowner asks to let them know of issues, you expect them to reply. We tried to only sleep at the hosue. We didn’t even want to cook there. As first I was hoping to stay longer until we actually arrived and saw the house. I will say, it was a cute house, nicely decorated BUT the cleaning crew did and horrible job. We also found items from other people who stayed there. Not happy at all