the good: the location is one of the best. the unit and the bed are comfortable.
the bad:
it is corporate run and it shows. my blinds next to the bed were broken (and obviously by a human). they refused to fix it the first night forcing me to sleep with the incredibly bright light of the giant parking garage glaring in and all of the people in the tall buildings across the street able to look in. when i complained, they replied with, "good news! we will fix it tomorrow!"
they do not provide soap or shampoo so bring your own.
there are no electrical outlets next to the bed so bring an extension chord.
overall it was a good experience and i will stay there again, but it is definitely not for everyone.