We had an unfortunate experience at Ea’s place. This was my first time to have to contact the support line. The room was very dirty & amenities were broken. The bedding was dirty, slept on, & smelly. The bathroom was filthy with pee stained toilet seat & pubes. There was miscellaneous junk laying around. The sleep # bed remote wasn’t working & neither was the smart TV. The hot tub looked like it had dead skin floating around in it and had never been cleaned. The area felt unsafe with homeless folks walking around all hours of the night. We really didn’t want to leave our car parked on the side of the street due to the fear of it being broken into. The accessibility is terrible and the side gate doesn’t latch & is hard to open. This stay almost ruined our entire trip and was definitely a turn off to future Airbnb experiences. I will give Ea a shout out for rectifying the situation best she could with how late in the night it was, but should have never happened. Don’t recommend!