George was super communicative, proactive, and nice! He was always willing to go the extra mile to help out. Prior to booking, he responded to all of my questions and was super helpful. I provided George with some suggestions such as having blackout curtains since we were awake super early due to the morning sun, tissue boxes, and dishwasher detergent.
While this was out of George’s control, the walls are thin and you do hear people above and in the halls, walking, talking, doors shutting, etc. quite frequently. Also, the elevators were often broken and when they were in service, it would take a good 8-10 mins for them to arrive.
In addition, while the parking valet service is a great touch, the valet did lose my keys (assumed to be stolen since there is a homeless shelter next door from what I was told from the parking attendants). I had a wasted day trying to sort that out. Again, out of George’s control, but definitely detracted from the overall experience of my stay.