Overall a disappointing stay. They said in the notes that they would give you check-in information by noon on check-in day but failed to do so. I had to call twice after check-in time to get the information from them. The pictures can be misleading as it showed a futon and a sofa bed in the living room pictures. However, the apartment we had just had the sofa bed. Also, it seems that they did not check to see if things were working properly before letting us stay. The shower in the main bathroom was not functioning as it should be which made it difficult to shower. The lockbox that held the second key was also broken. My final frustration was that they automatically accused me of breaking the lockbox without realizing that it was broken before hand. As far as positives things go, the location was nice and you are very close to a lot of things in Downtown. The apartment was also clean and reasonably priced. However, our experience was not favorable.