The place is beautiful, and John and Gina were responsive. However, we had a problem with the AC going out, and not being able to get fixed during our stay because of parts needing to be ordered. Also there was an ant problem. John and Gina were quick to respond and try to help, and they also gave a partial refund.
While the house is beautiful, and it was a convenient location for us, the neighborhood it was in did not feel very safe, for a group of girls staying there.
All in all, there were some issues, but the. Hosts were trying to help resolve them.