My stay here was not the best. Mostly because of how dirty the unit was initially. What I walked into was unprofessional and unacceptable. The pictures advertised were deceiving and once I got into the unit it was apparent that the unit was not cleaned throughly before the previous guests left.
There was dirt all over the floors, food crumbs in the fridge and on the couches, obviously no one bothered to vacuumed the rug in the living room, it was also filthy. Bath bathrooms were also dirty, with urine stains on the toilets seats and hairs still in the shower and bathtub. The linens on both beds appeared clean even though there were hairs on the pillows.
It was obvious that the counter tops were wiped and clean towels were placed out and that was it.
My instinct once I walked into the unit was to grab the broom and sweep the floor, since I had things in my car to move into the unit. Once I moved my items in that’s when I noticed all the other areas that were not cleaned. I eventually cleaned both bathrooms and washed the linens. I booked the unit last minute because I needed a place for a couple of nights, finding another option at such short notice wasn’t turning out successful so I stayed here.
I did reach out the host and expressed my concerns and a cost- host stopped by unannounced to witness what I had mentioned. By that point I had already cleaned up the unit and so all I had was the pictures and a video I took before I completed all the cleaning.
The hosts were apologetic and I finished my stay there.
Once I cleaned the unit, my stay there was fine.
In hind sight I should’ve told them before I cleaned so they could’ve suggested perhaps having someone come out to clean. As a guest it wasn’t my responsibility to clean but I couldn’t find another lodging at such short notice so I made it work.
The unit is located conveniently near stores, restaurants and there was assigned parking. I had no issues outside of what I mentioned above.
I would suggest they ensure the unit is properly cleaned before allowing guests to check in.