Lisa and her family exceeded our expectations in every way possible. During the snowstorm, our daughter's family was without power or water. Lisa offered a discount to us since my daughter is an essential healthcare worker and quickly got the room ready so they could come over and warm up asap. Communication was spot on and quick!! Even with Lisa out of town, her daughter-in-law stepped in to make sure everything was perfect! She even offered a discount when they lost heat to the water. OUTSTANDING in every single way, do not hesitate to book their clean, roomy, and comfy space!!