The townhouse was great, just as described, except for the fact that after one of the guests took a shower the first morning we were there water came pouring out of the kitchen ceiling and light fixtures. Heath responded immediately. Asked me the same question 2 different ways and never responded after that. No solution ever proposed. The property management company was informed about the problem immediately after the stay. When told about the problem and that the guests staying at their property had to use their gym memberships to take a shower for the entire weekend stay was offered only a “Thank you
for informing us of the situation.” No offer of a discount or refund.