Having to download and communicate through an app outside of Airbnb is frustrating. You get multiple notifications when they respond. Text, email and then their app. The floor that we were located on smelled heavily of drugs enough to make us gag when stepping off the elevator, but we couldn’t smell it inside our room which was good. The beds were the best that we’ve had on our trip and the kitchen is well equipped. The view is also very good, but communication with the company that runs this Airbnb was not easy and when they promised to have local maintenance bring us towels, they never arrived