A couple of items were not up to par when I checked in. Two of the most attractive features about this listing were not fully operational. Now for the good, Noemi and her team did everything within their power to try to communicate and remedy the situation. She also extended my check out by an hour as a concession for some of the mixups. It's important to remember that things will almost never go exactly how you think it will, the biggest highlight here was how understanding and helpful her and her team were. I would definitely recommend a stay here. From what I was understanding is that it was a recent acquisition for them and they were not finished making all the necessary changes to be up to their standards. I do want to emphasize that this was not a bad experience! Host and the stay were overall excellent.