The place was very dirty and gross. Paying over $250 per night for dirty floor, counters, dishes, fridge, and no wifi is ridiculous. No place felt at home, even the sheets were so dull with extra large stains.
I gave them the chance to fix it by waiting hours after sending the pics they requested but got no feedback. Extremely disappointed, this ruined our vacation. As after walking up the stairs to with luggage to the 3rd floor where the bedrooms are located, we had to bring those. Down again and find a hotel asap and of course I ended up spending a lot of money finding a hotel the same day. Funny thing is I am still battling for a refund. I would have expected more accountability, but still having to jump through hoops, lots of frustration!!!!