The photos look amazing but reality was very different, sadly.
First off, the check in process was really good, as was communication from the management team.
When we first walked in we were excited - but quickly that went away. It wasn’t clean.
From sticky stuff with hair on the kitchen counter to dirt, hair and all kinds of crumbs in the rug. It’s just let us down.
The living room couch was broken (and while they offered to replace it right away, that never happened, even after agreeing a time to do it).
The kitchen was missing bar stools, had a kick plate laying on the ground by the oven and overall it felt neglected.
We couldn’t use the master bath shower - it was also dirty and grimy.
Our master bed was on some kind of wire temporary frame and the master bed was missing a light cover on the ceiling.
Not that it really matters but the pictures of our unit didn’t fully match - by this point we were just over it.
Maybe other units are better, if so this would be a great stay, but we won’t be back.
There were too many things that gave us a negative experience.
They offered us refund on the cleaning fee which was decent gesture but honestly not enough considering all the factors.