The check-in was horrible. I had to wait 20 minutes in the hallway trying the code to gain entry. Customer service finally opened the door manually. I was told I would receive a new entry code within the hour. They did provide on time! Left to run errands and 2nd code did not work. Another 20 minutes in the hallway. Opened manually. Finally code provided and it did work for the rest of my stay. The place was great and a great view but still a little over priced. Would I stay there again! Of course!!!