I travel often and typically Airbnb is the first option for me. I'm very disappointed with this host especially during a pandemic the cleanliness of this apartment was beyond poor. The moment we walked in we were picking hairs off the counter, we had to pump the toilet before using it and the sink was clogged. This is our experience before even getting settled in. They left less than half a roll of toilet paper out for us to use. There were bugs flying everywhere and within the first night of sleeping there we had plenty of bites on our body. The first day we were there i contacted the host and my message was completely overlooked i sent it again and they asked if they could come clean the apartment. I gave them permission to come in and clean just to come back to the same stuff. It was so bad we wanted to spend the least amount of time in the apartment and spent most of our nights on the couch. The issue is we were being charged a decent amount for cleaning and service when there's half ass cleaning. I asked if another unit was available and that was ignored as well. My concern is the apartment isn't being properly cleaned and sanitized after a guest stays to avoid another case of COVID. And you're paying a cleaning fee just for them to take out the trash :/ . I have photos of everything and it's very disappointing. They don't care for the well being of the people coming in and out of their units.