Let's start with the positives.
1. location -- great location, everything I wanted/needed to do was within a 15 minute drive.
2. Access to a 3br/3ba airbnb sometimes is rare, so its appreciated.
3. When I did have a problem, it was fixed within 2.5 hours.
Now with the negatives.
1. The unit door did not lock, meaning that the unit door was completely unlocked. The phone number listed (once you book), leads to an office, I was disappointed and couldn't figure out how the unit wasn't able to be locked. I finally received a response from the host on Sunday (I checked in on Friday) asking for more details on the issue.
2. There was hair on towels in 2/3 bathrooms and hair in the shower in both of them as well. I'm not sure who is doing the cleaning of the units, but its absolutely clear that no one "inspects" the work prior to check-in.
3. This isn't the 1st time I stayed at a Heath property and there were multiple issues. I will not be staying at another Heath property in Dallas