I booked this location for a weekend bridal get away. I arrived and it was so hot called to let the owners know. she contacted ac techs who didn't come out until 5:30. We got showered and dressed in a sauna basically which was fine, bc ac tech had a solution we leave for dinner at 7:30. mid dinner I am texting Taylor to get an eta ( she wasn't reaching out to me). She let me know the AC was completely busted and was going to need to replaced. I lost money on all the events I had planned, photos, catering, gifts, and decorations. She said airbnb would help to relocate me. NO! They canceled my stay and supposedly refunded my money. Nothing has showed in my account. Everything was handled poorly from all parties. A memerorable moment that should of went down in our cherished moments bank ruined with no regard to us (the customer)