The unit we booked was not given to us last minute. the new unit we were given was filthy. i spent an hour and 40 minutes on the phone until they found another unit for me but not in the same building. prior to moving buildings i was given a different unit that had some one living in that unit, a resident. once i was finally moved to the new unit i waited another 30-45 min to check in as well. we were crammed in a small one bedroom unit. this whole ordeal was very very unsatisfactory.