Decided to book this less than 5 stars due to the fact that we already pay cleaning fees. Around 5am (check out day) I received a message with a “Check Out Guide” stating to strip the beds, load the dishwasher with any dirty dishes and start the load, and to also take out the trash to the trash can located in the driveway. Since we already pay for an expensive cleaning fee, why do we as customers have to clean after ourselves?
I understand not to leave a mess to begin with but I thought that was a bit much again we PAY for cleaning fees.
It was a bit of an inconvenience because we were all rushing to get ready before check out time and felt an extra weight on our shoulders to make sure every little thing was perfect and up to their needs.
Also, I messaged her kindly asking if there were any other guests after us to extend check out time (wouldn’t mind paying the fee) again, felt rushed to get ready before 11 and stated that the Dallas game was at 3:00 so driving around for 4 hours would be a bit difficult but I never received a reply back..