There is alot of homeless (You have to walk down the block with all your luggage to get to the building) and there was an outside church service which was very loud. There were curtains missing and one of the TVs did not work. The couch sits low and seems to be cheaply made. The pic makes it look of better quality. Lastly, the headboard of one of the beds was detached with screws hanging out. The room was clean.