Bryan was who we communicated with and he was extremely quick at responding. However, when I asked if a bedroom was accessible by wheelchair he failed to let us know that the front door has three steps. This would have been very useful information prior to booking. My dad, who was also a guest staying here, is unable to walk. So, we had to carry him in and out every time we went out.
The bathrooms are extremely small and the back bedroom (which is where the washer and dryer are at) is very hot and does not have a fan. The sheets at another bedroom were full of dog hair although it clearly states that no dogs are allowed. We do appreciate a $30 credit for the lack of cleanliness of the sheets. Besides all this, the stay was fine. I think that with some TLC of the grounds, paint, new carpets, a better cleaning service, and a fan in the back room, it would have been a 5 star stay.
My mom and i ended up sweeping and wiping down the bathrooms!!