The unit is great, clean, had all the essentials you would need, and has been renovated nicely. The location is excellent and having a reserved parking spot was a huge plus. The internet was fast and it was nice to have a designated work area.
My issue was that I communicate right away to Alex that the deadbolt was broken and at first I also thought they keypad wasn't working. I called Alex and said she would send someone. I called again asking for an ETA and that it was urgent as I did not feel comfortable not having the deadbolt. She said a Manager would call, which never happened. The maintenance person showed up and was friendly and did show me that the keypad worked but the deadbolt was definitely broken. I stayed three 4 days and I kept following up and was never fixed. Being that the unit is on the first floor, I did not like that at all. I also communicated a moldy smell coming from the kitchen and that part of the shower rod that attached to the ceiling was detached. I know there is nothing to be done right away about a mold smell, but the deadbolt and shower item should have been addressed right away. Alex could've had better follow up and care for my requests. It didn't seem to be an issue for her at all. Other than that as I said the place itself was excellent!