My stay at the Madison House was very pleasant. Carmel was able to accommodate an early check-in. We enjoyed the complimentary bottle of wine and the filtered water was AMAZING. So amazing I've been looking at purchasing one myself l. The house could use some extra covers or a throw. Luckily we only used 2 of the 3 bedrooms so we used the covers off the day beds. The couch is not very comfortable. Carmel was easy to reach and addressed any questions or concerns. I would definitely book this house again