Unfortunately check-in was a little rough due to the door system to enter the building not working? The system seemed to be overheating because no one could seem to get it to work and it kept rebooting. We were nervous to leave at some point due to not knowing if we could re-enter. The space is lovely! We cooked everyday and it’s close to a lot of things! We were disappointed to find that the gym was closed especially with no proper signage to indicate it being closed. The pool is closed on Mondays which also came as a surprise. The company was quick to respond every time we contacted them which made up for most of the mishaps. Also only one of the elevators is working which is a nuisance lol. Overall Luca was a joy as a host even with the mishaps we experienced!