My stay started off on a rocky note due to the Texas snowstorm, which knocked out the water in the building due to a burst pipe and caused damage, so I couldn’t move in on time. However, the host upgraded me to a two-bed in the same building for no charge and when I mentioned I was disappointed about the lack of the desk setup from the original apartment, they moved the whole desk down the hall for me! The place was so stylish and the host was very responsive - there were a few things missing from the kitchen but when I mentioned them, they brought them a day later! A couple loud noises at night were my only compliant, but overall a great experience!