While the place is nice and the view is beautiful, everything else was not so great. We thought parking was included (our fault), we didn't notice until we got the ready for check-in text and downloaded the app saying it's $30 for parking. I tried to message them through airbnb about parking, as I had an hr until check-in time, but never got a response. I parked in front of the place to go talk to the front desk (my bf said he read that someone else wrote they had issues with parking and the people inside helped them) but they were no help to me. I had to search through airbnb, the Guild app, and my emails to find a number to call. Luckily, someone answered and told me I could park in the garage by just getting a ticket, and to send them my license plate number to the same number. I sent a picture of my license plate, never got confirmation that they got it. I also text them another time asking about departure and never got a response. Also one of the bathrooms showers was only cold water and I was stuck using it, as someone was napping in the other room and I didn't want to wake them. Turns out that the other bathroom has warm water. Inside the place is a card with a different number to text, so I text that number to let them know I was leaving and that was then only time I got a response. Trying to get to the room from the parking garage was another thing, but make sure you watch their video explaining it before you get there. I didn't have good cell service to pull it up. While I now know about parking and how to get to the right floor, I wouldn't stay there again. It was too much frustration for me.