We were four sisters visiting one sister's daughter/our niece who lives nearby in Lake Highlands. Sheetal communicates promptly and thoroughly. Checking in with a keypad code is ideal, and a bottle of Cherry Blossom pinot noir was a nice surprise. Appreciated the Brita filter water in fridge. Beds were super comfy with quality linens, and tons of pillows! (All pillows are soft... BYOP if you need a firm one). Futon was more way comfortable than a traditional sofa bed. Towels are fantastic... thick, white, fluffy! Wide, full length mirrors in both bedrooms. The thickly carpeted stairs make for quiet coming/going between upstairs and down. Turn on the unusual sinks upstairs slowly, so water doesn't go everywhere. Pleased we chose Sheetal's place... the location is ideal, and we were quite comfortable.