I booked my stay at 6 pm the night before and tried to cancel within 30 mins due to ice and snow in the forecast for Dallas that next day. The host told me “it just me looks like rain” and that I would have had to cancel before 3 pm to get a refund. But it would have been impossible to cancel before 3 pm since I booked at 6 pm. I was forced to pay for one of the 2 nights plus fees. The hosts then had the audacity to send a message to keep faucets dripping due to freezing temps. You know for that weather that “just looked like rain”.