The apartment is in a prime location for anyone visiting Dallas for the first time. You're within walking distance of restaurants, coffee shops, shopping centers, and more. Unfortunately, although the apartment itself was pleasant, in good faith, I cannot recommend this Airbnb to future guests. The communication I received from Bo, in particular, was very poor. He was insulting and condescending when there was a simple miscommunication regarding an alteration request. As someone who works in the customer service industry, I was appalled by his response to me. Instead of suggesting we talk on the phone to clear up the miscommunication, I received a lengthy passive-aggressive message from the host. In reality, this is an example of a host who lacks customer service skills. Not to mention, I've stayed at over 20+ Airbnbs, and this is the first time a host asked me to pay $40 an hour for early check-in. I couldn't believe it! I promise you better stays in the area with excellent hosts!