Elias was quick to reply. We got this place last minute. The area wasn't the best considering it was only me and my 2 kids, but the fact that the entry was thru the gated/fenced parking lot in the back ..it made it feel a little safer. The place had clean towels which was a big plus since i forgot to pack extras. All in all this place was great ideal for a Man or Couple traveling and passing by. Cute place.