Pros: Apartment was very clean and spacious; check-in information was relayed accurately and Joy provided super fast responses to any questions.
Cons: No balcony on the apartment, new apartment building next door is under construction and it was very loud almost all day every day; master bedroom is located near a very busy highway, Central, and that added to the noise; I relayed that I was traveling for a funeral and needed to check in and out early and was immediately asked to pay an extra fee even though I could see from the calendar no other guests were planned on the day before I arrived or the day after I left, which was relatively inconsiderate; pretty positive this is a corporate apartment with a management company.