Texas was hit with a huge winter storm the week of 2/15. Many were without power and water, and as a result, I needed to try and find a place to keep my family warm. We booked Lee’s place after a cryptic message saying he “was able to confirm” if electricity was on, we decided to take a risk and go anyway. The house DID have electricity but it did not have hot water or power. The cleaners were still there when we got there (which is fine) but did a pretty rushed job (toilets still had pee stains, there was a real life bird on the third floor that my dad and husband had to get out, dirty towels, etc.) I understand this was an unprecedented time, but I would hope that the host would have at least given us a slight discount due to the circumstances, especially since there was no internet or hot water.
Also, I asked several times for a phone call and not only did I never get one, I got messages responses through the Airbnb app up to an hour or more later. Very disappointed, because I do think this place has potential, but definitely not worth the almost $700.