It was easy to find and the way she has the security on the door set up is easy and convenient. The room was everything we expected it to be and we enjoyed our stay. We didn't get to meet her until the next morning but she was very knowledgeable of the area, very kind and had lots of smiles and great energy ! We were going to a concert at the Granada – which was only a few blocks away – so we were able to walk and enjoy the beautiful neighborhoods - we would definitely want to stay there again.