We booked during the ice storms and they cancelled my flights. My daughter had a chance to stay there and she said that it was a lovely place and location, other than the coldness of the ice storms. Joe was so helpful and accommodating and understanding with the schedules and the storms. We were reimbursed for the nights that we could not stay there. If it weren't for mother nature, I am sure we would have enjoyed their place. we look forward to trying to visit again.