very very VERY dirty. mess from last people were EVERYWHERE. broken walls, dirty kitchen, stained walls and carpet. Roaches were everywhere. husband and I felt very distgusted being there. we didnt even want our puppy there by herself... there was not even comforters, towels, and toilet paper there when we arrived. the only positive is that Cyrille's communication...he responded at a decent speed. also the noise rule does not apply the neighbor had there dog outside and was barking all night, could not get an hour of sleep.