Would have left 5 stars if the pool and hot tub were operable. Amy did try to get the situation fixed before end of our stay but just didn't happen. The hot water took a long time to heat up at any faucet, but did have hot water. We loved the location and the 4 bedrooms so our family could spread out and have privacy. The house was very clean and had great variety of utensils, supplies, etc. available. The furniture was comfortable.