Pros:
Communication with Andre was great! Very friendly and even left a complimentary bottle of wine. We didn't have time to enjoy it but we thought that was sweet. The place is spacious which was perfect because we brought our dog and wanted her to have some space while we were out during the day visiting family. We were even happy to find there was a little gated outdoor area. Location was great for us and close to major roads. Kitchen had anything you would need to cook. AC/Thermostat worked well. Directions were great and the reserved parking spot and electronic keypad made everything very easy.
Cons:
Overall cleanliness was okay and acceptable- we're neat freaks though. We were a little disappointed to find that the sheets and futon cover didn't seem like they were cleaned very well when we arrived. They smelled like body odor. On the plus side, there was a washer/dryer so not a huge deal but we got in late at night and were tired so it was a little frustrating. The bathroom sink drained slowly at times so we occasionally used the kitchen sink instead. He did leave a note saying he was available if we needed anything at all but we felt bad bothering him since it over Thanksgiving so we didn't. And this is totally out of Andre's control but just a note for dog owners- the complex itself has a ton of dog poop everywhere so it's not the most pleasant place to take your dog for a walk but there is a nice neighborhood field called Bert Fields park that is just a few minutes drive away.