As seen by the numerous other positive reviews Kathy is a pleasure to rent from. The added bonus of her being in the building = immediate response time. My flight coming into DFW was delayed two hours so I didn't arrive until after 10 PM but she was there waiting at the door with a key and parking instructions (which is rather easy as street parking always put me within 50 ft of the front door). I even forgot a Rx in the bathroom cabinet and Kathy was kind enough to mail it to me.
The only reason I wouldn't say A+ is there are a couple items I just wasn't aware of. This really has nothing to do with Kathy as all of her advertising was accurate. I didn't realize how close to the D-Love airport I was so the 6 AM take offs I could hear (not terribly loud but enough to take notice). The TV is dish-network which didn't have ESPN (small detail for us Sports fans). The shower had good heat and great pressure but the curtain magnets seemed to be deficient as it kept blowing in to me. Again, nothing Kathy did wrong, just the most honest review I can provide.
I would recommend any friend to Kathy.