The property is more amazing than the pictures show and the service and communication were top notch. While I was booking the property, Lauren was very quick to respond to my questions and gave me complete answers to everything. She also sent me all of the check-in information and extra details about the property days before I arrived. On check-in day, she made sure that we were able to enter the property and that all of the features of the house were working.
The day we checked in there was a thunderstorm and the power to the entire neighborhood went out. Lauren messaged me immediately, kept tabs on the weather for me, and gave me constant updates about when the city expected for the power to that area of the grid to come back online. After the power restored, Lauren kept in contact to make sure that everything was working and that we had everything we needed. Everything turned out great!
The house itself is amazing and has all of the amenities you could ask for. Everything worked as advertised, the TVs, sounds system, pool, hottubs, everything worked great. Lauren also sent over a helpful pdf with very specific (and helpful!) instructions on how everything worked. The property was also extremely clean, well maintained, and dream to stay at.
I would definitely book this property again. 10/10.