I had issues from the get go on where to park. He told me the wrong parking spots so I drove all over trying to find the spots he had originally put. Had to call the complex to get told the right parking spots. The rest of the stay was fine, I was there for 2 weeks. My checkout was the 19. On the 17, I go to enter the apartment and all of the sudden the code does not work. I tried multiple times and it would not let me in. I contacted Heath multiple times and got no respond. I called Airbnb support and the complex and they were not able to help due to Heath not responding. It took him almost 15-16 hours before he responded. By then I had to climb through the window to get in and get my stuff!! The host still never responded to help me or to figure out what was wrong with the code. This was the most stressful thing I’ve ever dealt with when dealing with a Airbnb.
He does not communicate at all and it was such an inconvenience.