Let me start by saying that financially, they made it right.
I believe somebody was actually living here full-time and they got my reservation and scrambled to throw everything in four trash bags and leave it on the balcony and behind the front door.
The floors were dirty. The sheets and pillowcases were not clean. There was no towels, no paper, toilet or paper towels. Nothing. I found some towels in the wash machine that had just been washed so somebody was in a hurry to clean it up. They gave me two hours after I confirmed it to check in, but apparently that wasn’t long enough!
It’s a very new apartment complex and a decent area. The top of the parking garage has a fantastic night view of downtown Dallas.
I think there was just some miscommunication between whomever was living/staying there and cleaning up in time for me.
I would give them another chance.