Unfortunately this experience was so unsatisfactory that I’ve been forced to write my first ever negative review. Do research on the location before booking. It’s advertised as a quiet/safe/nice neighborhood; however is anything but. I never entered the residence of the booking. I immediately contacted the host due to the unsafe nature of the area, and recent criminal activity. I was unable to be refunded for the month stay (not even offered partial reimbursement) and had to move all my belongings (7 suitcases) to a hotel. This was supposed to be my safe haven and an area to figure out my next steps upon moving from the islands of Hawaii. Unfortunately it was an overall terrible experience. (Prior to physically observing the residence I contacted the host two separate times, and asked about the area’s conditions and they neglected to respond until customer service reached out to them).