Erik was fantastic. Extremely responsive and very helpful. I cannot say enough good things about Erik. Location is great - about 10 minutes to Knox Henderson or downtown. However the apartment is old and the bathtub must be the original with multiple layers of old calking. It desperately needs updating. The bed in the second bedroom is about 2 feet off the ground, which could be difficult to negotiate for older occupants. Also the ability to turn on air or heat is controlled by the building, not the occupant. System changed to air conditioning on last day of stay but first day it was 77 degrees in the apartment at 10:00 at night.