Frances is great. Many things went okay during our stay. However, we had a few issues. One room had an air mattress that didn't stay inflated throughout the night, so we woke up in the morning to our daughter laying on the ground. The A/C is super loud. It would wake me up when it would turn on throughout the night. The kitchen sink clogged on us, so we had to have maintenance come over, but she handled that well. The home is very clean, the living space is enjoyable, and the beds are comfortable, so this place is decent.