Luwan was very helpful during our stay and responded super quickly!! The place was very clean when we arrived and the snacks and wine was a great touch!
We did have a small occurrence with the upstairs neighbors being loud, but when I reached out to Luwan she was able to reach out to the landlord, and see what was going on, and the noise subsided.
The location of this Airbnb was definitely in the older side of Dallas, and I would recommend ubering most places rather than walking.