This is a big and bright condo in the bustling area of downtown Dallas. The condo was very easy to find, easy to enter, and parking spaces are ample. We elected to park in the garage, which was nice. I have a very long car and it just barely fit because there is quite a bit of storage items towards the rear of the garage.
One thing that should have been mentioned in the description is that the condo is 3 stories high. One of us had a foot injury, but it was ok, as she elected to take the first floor bedroom. The second bedroom is on the 3rd floor and I took that one. The host asks that the guests do not wear shoes in the condo, which we complied with.
Overall, our stay was very pleasant. The condo was clean and provided its purpose. As an Airbnb host myself, there are a couple things I would suggest changing if this were my listing—just to make it more complete. There are lots of bad, very noticeable patches on the walls, some very loose tiles in the bathrooms with missing grout, tons of scuff marks and dirty spots on the white walls. Some of the cabinets need repair. One of the TV remotes didn’t work. We also couldn’t get the TV on the first floor to work, however the 3rd floor TV worked just fine. The pillows in the 3rd floor bedroom did not have pillow cases on them, so I slept on a towel. The luxury soaps listed in the description were not really provided. Instead, Trader Joe brand toiletries were there, which may just be a listing oversight. The garage is half-filled with things that look like trash (old party decorations, an old mattress, a hookah pipe). A coffee machine is in the kitchen, but no coffee is provided. The kitchen is well stocked with plates, cups, and kitchenware, but there are no “extras” that typically come with other Airbnb listings.
We were asked to strip the bedding and towels and take them to the washer as well as take out the trash. Of course, we complied, but I think this is a bit tacky. Especially because there is a hefty cleaning fee. At my Airbnb, we hire a laundry service so the cleaner is not so pressed to launder in such a short window. It so worth it.
I really like blunt honesty and forthcoming descriptions. Hopefully the host will be open to suggestion, as the little things really do matter in hospitality-based services.