0/10 - would not recommend.
If I had known this Airbnb was ran by such a poor third-party company, I would have looked elsewhere. After booking, I was required to jump through multiple hoops, including sending them my ID, selfie with my ID, etc. only to have them tell me the system was still running my background check several hours later when I wanted to check in. Customer support was not helpful either, as I explained and asked me to be be patient as she continued to refresh the system for over 40 minutes.
After traveling and working all day, all I wanted to do was shower and sleep and after this ordeal I didn’t get in until after 9pm when check-in was at 4.
The best part? No hot water for the shower.