Heath's listing was a last minute choice based on our 1st choice, cancelling our reservation 3 hours before Check-in. Heath offered early check-in but when 30 mins before check-in, I was sent a message that the house wasn't cleaned yet and would be cleaned by 5p. When we checked in at 315p, the house was dirty, smelly, 4 big bags of trash from what seemed to be a Thanksgiving dinner. We had a 6p reservation that we were hoping to freshen up for. Needless to say, we missed our reservation. We waited 3 hrs, at 6p we decided to go buy our own laundry detergent and cleaning supplies. When we returned, the cleaning crew had arrived and apologized. They did a great job at cleaning but they didn't finish til close to 7p. They removed the rug our the living room because how filthy it was and looked. Heath apologized for inconvenience and promised half off 1st days stay. We checked out at 10a and still haven't heard from Heath regarding the refund. Wouldn't stay again.