It saddens me to give a negative review about my experience at this building. As I have stayed here multiple times before with all great stays until this one.
Cleanliness - There was female hair found on the shower walls and floor. The shower floor is painted black. I can only assume that could be the reason for hair not being seen by the cleaners during reset. There was also a roach that crawled on to my toothbrush. Not a fan of that at all! I have not seen a roach in over 30 years. There were gnats flying around the entire rental from the moment we arrived, until the moment we left. Also if you do decide to take this unit, be aware of the cobwebs on the ceiling. There are a lot of them!
Accuracy - there was a pool, but it was closed the entire time. Which is one of the reasons why we chose this location. A few of the amenities mentioned on the listing was pots and pans, oil, salt and pepper. There was no salt! I actually walked to a local store to purchase salt and left it there for future guest. There was no body wash. A bottle was affixed to the shower, but it was empty. The WIFI was horrible. It went out about every 15 mins. So watching the smart TV became quite a difficult task. Lastly, I'm unsure why it mentions breakfast provided on the listing. This not true! There wasn't even water provided, as this is the first AIRBNB I've stayed in that didn't provide at least 4 bottles of water to start you off.
Check-in: I asked for early check-in of around 1215. I was told that this was feasible. Once arriving to the AIRBNB, we were not allow access to the rental until 1pm. We had to sit outside the apartment for 45 mins, which caused a real inconvenience.
Communication: Communication was there but very delayed. I've used AIRBNB a lot. This was the worse one with communication. From being delayed access to the unit and ac issues, I pretty much gave up after this. Some other issues came up on site. The unit is next to the trash shoot and freight elevator. From 6 am - 10 am, all you hear s banging. So don't expect to sleep in. This also could explain the roaches and gnats.
Location - I have been to this building multiple times for AIRBNBs in the past. I can honestly say that it has gone down over time. There was once a security guard on ground there. Now there is not! The access door literally had people standing by them waiting for someone to open the door an let them in. That made us feel a little unsafe. As like I stated, which the security guard, I once felt safer before.
Value - Not worth the value. Great location, but all these other concerns that I mentioned will keep me away from this AIRBNB in the future.