This was one of my best air bnb experiences. Joy is an excellent communicator and always responded to me very quickly. If there was ever any issue, it was always quickly resolved. Joy also helped me to extend my stay a few times without any issue. The place is exactly as pictured, in a safe and quiet building. The unit is equipped appropriately for longer stays. Check-in process was very easy. The neighbourhood is safe and within walking distance to many restaurants and bars. It is also very close to the Katy trail. The building amenities are very nice and the staff is very friendly. I will absolutely stay here again when I visit Dallas.