This review is long but accurate. I will start by saying that I had good communication with this management company. This is the 3rd Airbnb I have stayed in managed by them. It seems to be hit or miss on maintenance and janitors. I was moved to this location after there were extreme cleanliness & maintenance issues at another home managed by Heath. We moved in and it appeared to be clean at least so we stayed. The good: The location is great. It’s old and unique. It has a skylight with lights around it on the inside. The bathroom in the living room is large. The a/c works great. The beds were clean and comfortable. The bad: The tv screen was broken when we got there and was replaced quickly by a nice maintenance guy. The couch is clean looking but the cushions are worn out. The rug is stained. The table chair legs are loose. The vent above the stove doesn’t work, the outlet on that same circuit doesn’t either. The shower liner is stained and the bathroom cabinet had a stain that looks like someone used hair color and it streamed down. The sink has stains and has a constant leak. Oh.. and the dishwasher leaks. I had to use all the towels in the house to clean it up and then washed them before I left. I am usually a keep it simple reviewer but I feel like this company needs to do a better job managing and maintaining their properties. They need a maintenance inspection process to be implemented. Consumers use photos to choose a place to stay and I learned this week that they can be very deceiving.