The people running the customer service department are fantastic. They respond in record time and are always so polite and professional.
The apartment itself is very secure but the location felt less than safe sometimes. As a relatively fit and likely overconfident woman in her 20s who is known to make poor choices, I would not go for a walk at night alone.
The style of the apartment is very industrial and I personally loved it. My one and only complaint is the almost complete lack of cookware and cooking utensils. If you’re lookin for a full service kitchen this is not it. Also any specialty tools you need you will want to bring with you such as bottle openers, corkscrews, and can openers. Air BnB really needs to add those items to the checklist when looking at a listing because staring at a bottle at 6pm to serve with dinner and slowly accepting that there isn’t corkscrew hiding in any of the drawers…really makes you appreciate the little things.
Like corkscrews.