My sister and I stayed here for a night to celebrate her birthday. I had a request come through for $5 for a face towel with a picture of an unwashed face towel. My sister's complexion is darker than mine, she washed her makeup off her face with the towel. The cleanup team didnt wash the towel he just sent it as it was and wanted $5 for it, he told me he'd send a picture of the washed towel the following day so just pay for it? I never received the picture or an update the following day. If your complexion is a darker tone I'd suggest not to wash your face with said towels. You will get a request for $5 before laundry is even done. Place was near Downtown area, clean, and simple.