Heath provided easy instructions. The floors were not mopped, counters and microwave had food particles. There were large food particles and sticky substance on the couch. Drawings on the walls and poop streaks in the toilet; showers had not been cleaned. There was no linings on the bed or provided, one fitted sheet that was soiled. There were wet towels in the washing machine. I inquired about the linings, which took some time for a response. My kid and I had to go out at 9:00pm, during a weather freeze, to buy bedding after driving 3 hours with a spinal injury. I was extremely irritated and disappointed. I stayed up pass 2am disinfecting and cleaning unit. It's extremely disrespectful and unsanitary, to expect customers to clean behind others. Heath did not acknowledge or rectify the situation. Plugs in bathroom weren't working explains the hair around the unit upon arrival. Water in the shower got extremely cold after 3 minutes. Took 2 days to warm to 75. Will not stay again.