We loved the modern style of this apartment and its beautiful view of the Dallas skyline. The instructions for check-in were clearly detailed, and appreciated amenities were provided (Wi-Fi, towels, shower products, tea / coffee).
Unfortunately we did encounter an issue with the check-in process. From my initial communication with this host, I had requested an early check-in. I was assured that an early check-in would be available, and I paid extra for an additional cleaner to make sure the space would be ready for our arrival. Unfortunately, the apartment was not ready at the appointed early check-in time; the cleaners were just arriving to prepare the space.
The host did offer to reimburse the early check-in fee (as seems appropriate for services not rendered), but unfortunately the timing did impact our travel plans. We were very disappointed by this aspect of our stay.
Hopefully the communication issues for this host and her team have been resolved for the next guest's stay! It really is a great space and I hope the next guest has better luck with timing.