I took a lot of time finding the perfect place for our family needs and after reading all the reviews that were not so positive and seeing an average rating of a little over 3 stars, I was very skeptical. However I booked anyway. Most reviews are accurate in that customer service/ communication is troublesome. There were no clear check in instructions and we spent 15 minutes trying the code on the lock box hanging as soon as you walk up( because check in instructions say “ check in with code xxxx”. So my family and I were standing outside in 98 degrees with a 3 year old for 30 minutes before we finally got in. We anticipated a poolside family bbq that evening only to find no propane and disgustingly dirty grill. I contacted the property manager and 3 hours later around 7 we were bright another tank. This property has abnormal earlier check out and later check in (10 and 4), so I fully expect things like propane when the backyard area is their main attraction , to be checked and prepped for the next guest. They had 6 hours to sort that out. That being said , the pool is AMAZING. This is one of the most gorgeous pools I’ve seen on a residential property. Just beautiful in every way with a table and bar stools built in. Beautiful. The turf yard is great. There’s a huge outdoor tv that you don’t see in pics and that was a Greta surprise. The fridge outside works great. The house itself was fine but nothing to cook w at all. We had to buy pans. The gorgeous tub you see advertised is not functional which is another false advertisement and disappointment because I personally choose by bathrooms as well. All in all if you want a beautiful outdoor space this is great.