We have used Airbnb for our travel for almost a decade now. Recently, some of the places we have stayed are just okay. As more hosts use Airbnb properties solely for income generation, some of the personal touches get lost, and places can just have the "feel" than many people have stayed there.
This was not at all the case with Nancy's home. Everything felt fresh, clean, and thoughtfully considered. It was evident that there was care and attention put into the details to ensure guests are comfortable and have everything they need.
Additionally, after weeks of a Texas heatwave, the AC had a minor issue during our stay. I contacted Nancy about it, and the issue was fixed in the couple hours we were out and about, with no interruption to our plans.
The next time we're in Dallas, we hope to stay at Nancy's place again!