Blood stains “fresh” as in still wet, were on the walls, stairs, and the floor. Sheets were stained. Hair that didn’t belong to us was EVERYWHERE, dirty floors, and we saw a roach! Couldn’t check in until 6pm cause of the supposed cleaning that needed to be done when check in was originally 3:30pm. Then was told “if our cleaning crew is still there let them finish.” Called multiple times to speak to someone about the issues or get a refund and kept getting the run around. Then when I finally spoke to someone they told me it was too late to receive my refund. Kept getting told we will clean it, then when asked for the manager that the manager is in then told he’s off for the weekend then finally he comes back from lunch from “x” time. Would not recommend to anyone, worst bnb I’ve stayed at. I hope the company sees this and issues me a refund cause this was bull shit that I kept getting a run around just trying to get my refund. Have a great day!!!