I would give this place 5 stars if their check in process was different. We arrived at the hotel and had our bags put on a cart immediately without us asking. It was really nice. Went to the front desk to check in and was directed to a different table that was for the Airbnb. Totally fine. Except, the hotel employee helping with our bags started taking all of our bags off and wouldn't let us use the cart. I understand the employees of the hotel not being able to help us but at this point we had taken a lot of bags out of the car and there was no way we could carry everything. Not to mention it was a little embarrassing to try to carry everything in the very full hotel lobby. Two employees specific to the Airbnb helped to carry our bags but surprisingly didn't take them to the elevator. Because Airbnb guests where not allowed to use the hotel elevators, we had to walk down two flights of stairs, through a parking garage and to a side elevator to get to our floor. We were told that the the hotel elevators wouldn't stop at the correct floor but we found out later that they did. When we tried to take the elevators at a different time later at night, we were physically blocked by hotel employees. It is definitely a big issue that the Airbnb and the hotel need to work out.
Also, there were three bathrooms in our room and not a single outlet in any bathroom worked.