Reading the past great reviews of the unit makes me think there was an issue with my booking specifically as my experience was nowhere near great
The Good: location is great, the unit is nice, the rooftop area and amenities were very nice.
The Bad:
- My check in instructions were not sent to me till 29 minutes before my check in time which added alot of stress to my day
- I was given the check in instructions for the wrong unit as the host has multiple units in the building
- There was no Shampoo or Shower Gel which made showering before my business meeting not an option (double down on cologne i guess 🤦🏻‍♂️)
- There was no laundry detergent (just an empty laundry pods bag) which made doing laundry before my next destination not an option
- There was a dirty sock right next to the bedroom mirror
- While the listing states that parking is free, it is not an assigned spot, you can park in the “future resident” parking spots which all have a plaque that states cars would get towed, didnt end up finding empty spots and had to street park both nights instead
- The only available hand soap bottle had about 10% soap left in it.
I don't leave bad reviews usually but this time i had to, its not a unit issue as the unit is beautiful, i dont think its a host issue, i do believe its a management team issue.