Great communication but had a couple of hick ups. Unit is described as smoke free but as soon as we opened the door we were smacked with a smokey smell that was trying to be disguised with air fresheners. This was a huge disappointment. I notified Joy immediately and the response was that she was aware.... so we had to deal with that the entire weekend. I understand you can't control prior guests smoking, but we should have been notified immediately before checking in, or offered another unit (which was available according to airbnb and managed by her. Otherwise, the unit was spotless, and convenient.