Had a very pleasant experience booking this apartment with Kasa through Air Bnb on our trip to Dallas. The booking process was standard through Air Bnb, but after that point the communication with Kasa was professional and friendly and all of the online resources made for a seamless check in and rental experience. Kasa provided check in instructions that was so thorough and clear- it was great! The apartment was also exactly as expected, very clean and well-stocked. The AC and wifi worked well. The whole experience was great from start to finish, I would love to book again.