Gate was never closed so parking did not feel as secure as I hoped. Cleaning crew was not done in time for us to check in at 3pm, which was less than convenient due to time sensitive plans that afternoon. Also was unable to use advertised Arboretum tickets due to them being fully booked; I did request the use of the tickets at the time of my booking but did not recieve the information to actually book until I requested a second time. Overall, the place was clean and comfortable. The pictures made it appear much larger but it still did its job for us.