The host lied to me various times throughout my stay making promises to get my the parking fob so I could access the assigned parking spot for the unit. I was never delivered a fob. When I notified host of the need for a later checkout, they denied it stating they had another guest book. Yet when I check the app to extend my reservation the room was available. They reached out to me to extend the reservation and then denied me. SMH… lastly despite all the inconveniences by the host nothing was ever done to rectify. Also the number on the account doesn’t get you to the host directly, it goes to an answering service that repeats details that the host collected using a non authorized for collecting sensitive personal information like I’d details and vehicle information(for parking that mind u I never used).