Nena and Hub welcomed us when we arrived (it's not a keypad like it says on the listing). They were very friendly and helpful. We took them up on their offer to show us around the lot, which is actually a hidden gem in Dallas...I think they said it was an old farm, but it's now in the middle of a neighborhood. Pretty interesting! As for the home itslef, it's a nice pool house. Very clean and well kept. The pool was a perfect temperature to swim. Even though their home is right next door, we didn't see them after the introduction and it felt nice and private.