This "individual" owns close to 20 apartments in this building. When we arrived there was a strong chemical odor in the hallways and apartment that was so bad our eyes were burning and we had to leave. Then spent 3-1/2 hours waiting for Dwayne, their maintenance guy to show, he never did. They tried sending us to a different AirBnB location. After the drive there none of the "codes" worked on the door. Now 4 hours into it, we cried "uncle" and got a hotel room. Still waiting on full repayment for a place we couldn't stay at.