The lack of communication was absolutely ridiculous. The attempt to charge me $100 after I checked out was not okay, after we followed the exact check out instructions.
Sitting with no internet because of the lack of care also not okay. Considering this is 2021 internet in a place we stay is very important.
Our original room was not clean. And they took 45min to move us to our new room. Which in turn made me late for my dinner meeting.