Shelbi was a great hostess and very responsive. It was kind of hard getting inside, but Shelbi helped me out a lot. The inside was very clean and matched the photos although it was smaller than I expected . The outside of the property was dirty. The AC/heating unit may be broke because it was very warm in the building despite the AC being on 40 degrees. The air has a faint smell of cigarette smoke, and it’s very humid inside. Shelbi had everything you needed from towels, toiletries, blankets, etc.