Carolina was great! She was quick to respond whenever anything was needed. the unit is adorable & comfortable. Fantastic location, especially if you love anything botanical as it's walking distance to the Dallas Botanical Gardens. Also very close to several other neighborhood communities which have lots to do & offer as well. Lastly, great location if attending a concert or event at the Cotton Bowl & is within a 5 min drive to a Dart Rail station which is the most ideal & affordable way to get there.