Karen was phenomenal! I contacted her last minute to see if her place was available because the place I had booked originally was apparently a SCAM! My husband and daughter were allowed to go over to Karen's property and change clothes before check in so that they could arrive to the concert that they were attending! She was truly a God-send for my family! I could go on and on about how I appreciate Karen's hospitality and kindness in our moment of despair! My husband said she was super sweet and very attentive. Thank you so much Karen!!!