My family and I were in town for a concert and vacation, when our lodging plans fell through we needed an Airbnb on short notice. We booked and checked in - no problems.
The unit is really cute, I'm sure all the units are nice. There are very strict rules about noise and tidiness, for us this wasn't an issue but it was odd that we were charged a $75 cleaning fee from the start and upon check out we were sent a list chores to do before we left. I have never been asked by a host to take out my own trash and recycling and strip the bed of its linens. That said, we at this point were still pleased with our stay.
We checked out that morning and then around 8:45pm that evening I received a text message from a number I didn't recognize. It was Rob the Airbnb host. He got my number out of the app to text me privately and accused me of theft. He said I had stolen all the soap and all the hangers from the unit. My first thought was that this was a really stupid joke. It wasn't. This host contacted me outside of the safety of the app and demanded money from me and accused me of stealing. This made me super uncomfortable. Also why would I steal your soap? I will never book with this host again.