The home met our expectations-location and was very spacious.
Day of arrival, I was notified the carpet was wet vacuum. Upon arrival, the carpet was damp & several fans were on. The damp carpet caused an awful odor. Lysol was sprayed & we purchased carpet freshener to help remove the odor.
At the end of our second week, a cock roach was crawling in the 3rd level bathroom. Picture was taken, husband killed it & I notified the host.
What concerned me the most was the host initial response. ‘dead cockroach is one where spraying is work’. I informed the host that it was alive & my husband had to killed it.
The host never showed empathy to our situation or offer an alternative place for us to stay. Options offered:
‘Check out (we didn’t have any where else to go)
‘ Spray (for chronic health reasons, we didn’t want to be exposed)
‘Cleaning (wasn’t necessary because we cleaned day one & during our stay). My husband was also working & routinely covered confidential information.