Kasa was very responsive. We were in town to care for our infant granddaughter while her daycare was closed and kasa found us a beautifully clean pack and play and high chair to use. All was as pictured and it was a great neighborhood. We had a plumbing program and maintenance responded that day. Central Market was easily walkable and great to pick up pre made food for dinner or lunch as well as groceries. The one drawback was uncomfortable furniture. We laid on the floor to watch tv.