Host was always available to help. The location is perfect, about 10 minute drive to downtown Dallas. The apartment is well furnished, with a nice spacious vibe. A couple of points to consider, the location is next to a main road, so there can be a little bit of noise in the bedrooms. The windows are slightly drafty, so when it's extremely cold (which is rare, but was the case during our stay) it can get a little chilly in the bedrooms. Otherwise, we had a wonderful time and would stay again.