I wanted to really like this AirBnB. It was updated, clean, & great proximity to downtown/museums. However was not accurate on the amenities and the management company who hosts was very slow to respond to issues we had.
1st - No Internet. We were there with kids and as you can imagine trying to settle them down for the night was damn near impossible. I called about the issue day 1 & said they are trying to get service updated & will call back. No call back & I had to call them to see if anything was going to get updated and nothing did for the entire trip. Also we saw the previous stays review (review after we booked) & they said the same thing so it was not a new issue.
2nd - No hot water the first day. They ended up fixing this but you’d think basics like this for a seasoned host would be taken care of
3rd: Amenities mentioned were not accurate. Obviously Wi-Fi but no dedicated work space, no patio furniture etc.
They took the cheap route. Just beware before booking this place