The house was not perfect by any means. The dishwasher was broken and the rugs needed to be vacuumed and possibly replaced. I am leaving a positive feedback based on the communication. Anthony emailed me to make sure my check in went well. He also checked with me a few times after just to make sure nothing was out of place and that the cleanliness met my standards. His positive attitude and willingness to make my stay pleasant made up for things.