I stayed in this apartment for 28 days. I didn't have a car, during this stay, which I let Peter know before hand. In the amenities, this home showed that it had a washer and dryer. That's not factual at all! They do not have 1! When I asked about this situation, they let me know, that I could use their washer and dryer on a Saturday between 11-12pm. I declined this offered, as I had a precious engagement. I then reached out to them 4 more times. Each time I was told that they couldn't let me use their washer and dryer, as they were out of town, had family over, it was the holidays and it was a busy season for them! They kept saying that I should be able to use, "the many laundromats that are around the neighborhood". I don't have a car, thus it wasn't easy for me to find one! The only planes around the 2 miles radius, are dry cleaners, which I had to use, thus I had to spend 120$ for this service...however, I was still not able to find anywhere to wash my other clothes I had with me. The only places that offered this washing service, was a company that only takes clothes if its 20lbs of dirty clothes. This created a huge inconvenience for me. It's not fair, to state amenities in your ad, if you don't have them! Another issue that arose was that I had asked the owners, if I could use the address to receive mail. They responded by stating, "you may not, as we sometimes are never home, and we don't want you to lose any packages". I was only expecting Christmas cards and an occasional
Letter from my mother for Christmas. Once again, their response to this was, "they rent out boxes at ups, which you can use". I had to rent out a box from ups for 60$. Their response to everything was, use the services around the neighborhood. They once again failed to see, that this added more cost to me and also, failed to see, that would not be such an easy task, as I had no car. The internet in this home is extremely glitchy. It cuts off a lot and it is very slow to connect to the internet. I did let Peter know of this and he did respond, and had said that he had added another router, which should fix this problem. It fixed the connection on the tv, that I used to watch Netflix, yet, it still was extremely glitchy for a laptop connection. The home is in a great location. That's the only positive thing I need to say about this experience.