Two hours before I was supposed to check in Necole called me telling me she had to cancel my stay because the previous guests refused to leave. I felt bad for her and told her I would call Airbnb for alternative accommodations and a refund. Airbnb and I have been trying to repeatedly contact Necole for a refund, and she has been unresponsive. I had to pay for the cancelled reservation (due to Necole’s unresponsiveness to AirBnb) and the other place I ended up having to reserve at the last minute. It’s been three days and I still don’t have a refund. The cancellation ruined my trip with my son. Do yourself a favor and don’t book with this host.