she made us wait 2.5 hours to check in. she didn't have the condo cleaned. so we waited 2.5 hours after 5 hour drive from Oklahoma. another thing is, I called her once we arrived. she was rude and said there were photos to get in. didn't explain it. another thing, curtain bracket wasn't screwed into stud in wall. pulled curtains open and it just fell. as I inspect, I see there's a big hole where it's been put back up several times. as it fell it hit some inspirational quoted art on the walls. I looked up the cost of the art. $40. I left her $100. she could've bought two of them. I could've fixed this in 2 minutes if I had my drill. from the jump she says "I don't know what to say......this has never happened." two minutes later she tells me just to leave now and don't worry about cleaning. we had to get our stuff. she than tells me she's coming with the cops. ?????? she than tells air BNB we refused to leave and stayed past checkout. Lies. scandalous. don't trust this person.