COLD BASEMENT AND UNRESPONSIVE HOST. When I arrived at the unit, it wasn't at all as nice as it appeared in the photos, and the heat was broken in December. There was also mold in the teapot, ants in the bathroom, and broken wifi. The host was extremely slow to respond, and none of the issues were ever resolved. He claimed on 3 separate occasions that a tech was coming out for the heat, yet no one came, and the host never confirmed with me. Overall, there was a complete lack of interest in resolving the problem. The host was unapologetic, didn't care in the least bit, and acted as if nothing was wrong. I understand that things aren't always perfect and problems occur. The issue here is the lack of care from the host and his lack of desire to turn my bad experience into a good one.