My family of 5 stayed in the house for 8 days and we mostly loved it. We were there for work and vacation. The reason for the less than perfect review is because of three main reasons. 1. The pool was full of leaves when we arrived and after I mentioned the issue, nothing was done to clean the pool. It looked like it hadn't been cleaned in weeks. The day before we left, the pool service company came by on their scheduled weekly visit but I think they missed a couple visits previously. We still used the pool after we cleaned what we could by hand and had a great time but it was a little nasty. 2. The internet was slow and 2 out of 8 days the speed was under 1 Mbps. I did several speed tests and the highest I saw was around 25 Mbps. I ended up using my Hotspot a few times when internet was painfully slow. 3. Dog hair. Unfortunately my wife is allergic to pet dander and she felt it. We saw clumps of dog hair come from under the couches and we kept finding dog hair on our kids clothes and toys. The host did an amazing job communicating with me. I can't say enough good things about her. She responded quickly to a few questions I had and was very helpful through the entire process. The house had more beds than we needed, the loft was quiet and perfect for our 1 year old taking naps,,the hot water never ran out, it's in a great location (we walked to the Perot Science Museum and could have walked to many other places), and it is decorated and maintained nicely.