I was very disappointed with my stay here. I let Michael know I would be arriving late night to check in when I got to the house the entry code that was given to me did not work. I tired several times before calling Michael. He did not answer so I eventually sent him a message through the app which he responded to and said he would reset the code. Something that should have been set prior to my arrived but it was ok because eventually I was able to get into the house. As soon as I got in I tired to turn the heat on because it was 62 degrees Fahrenheit in the house and I’m from warm weather. I tried several times and several different settings on the thermostat the only thing that would blow out was cold air. I tired to again contact Michael several times via call and text no answer. So I found some extra blankets and slept in my clothes. When I woke up I immediately tried to contact Michael and received a very generic I hope your stay is going well let me know if you need anything message from him but nothing in regards to several tries to contact him about the heat. There was also no hot water for me to shower and I had to get to a meeting. After some time Michael eventually responds stating that he will not respond to my “demands” …. I couldn’t believe it. All I was asking for was heat and hot water. I then realized there was a ring microphone inside the home and I grew more uncomfortable to the point I decided to pack up and leave and find a new place to stay. Thankfully Airbnb assisted me after seeing my dialogue in the messages with the host Michael. I was able to get all of my money back and find a much more comfortable place to stay. Michael’s home was clean and looked nice, the potential was there but with such poor communication and compassion for my situation I would not recommend ever staying in a home hosted by Michael. He truly needs to work on his ability to communicate and accommodate. All is this could have been resolved with proper communication.