This is a review that a spent a lot of time contemplating.
I've been an Airbnb customer for over a decade and booked listings in 7+ countries. In booking with this service, I do not expect perfection, but I value the connection with another human to get this resolved.
Those expectations are antithetical to my experience with Abode, not "Alex." This listing is as corporate as could be. The check-in consists of unparalleled levels of identity verification, terms and conditions forms that rival F b,and such detailed "organization," that lead to duplication of efforts.
In recent years, US, urban Airbnb listings have had an increased layer of identity verification and security. I thought little of the requirements for Abode, which are excessive, in hindsight. What doesn't help is the treatment that entailed on-site, including inconsistency, corporate and accusatory tone, beyond inept customer service, and a visceral sense of disgust with the experience.
I do not plan to type more, as Adobe's recipe for overflow of communication to bury the details, has left me exhausted.
Do. Not. Recommend.