TDLR; I wish I had nicer things to say. We were rather disappointed.
My partner and I travelled with our two cats for an emergency holiday isolated Texas vacation after being on COVID lockdown for 290 days in our Missouri home. Our stay was nice enough and we got to soak in the hot tub a few times, but I think we severely overpaid for the experience. We expected luxury, but got slightly upper middle class with mysterious stains. We paid ~$2400/5 nights with pet fees, after a $100 refund but the experience was really worth maybe ~$1800 tops. Perhaps we aren’t their target guests, but even with a large group, I don’t see how it’s worth the price.
- Cleanliness: 0/5 stars
This is more on the cleaning staff than Asher, but the place was pretty gross upon arrival. Dust was prevalent on all surfaces, some lamps didn’t work, there was a bandage in the hot tub, mysterious stains on couches, hair on “clean” towels, pet smells on “clean” linens, sticky cup holders, the list really goes on (including a balloon in the skylight from previous guests). We expected more with an enhanced cleaning badge and fee. We spent our first night dusting, disinfecting, and washing linens rather than having a drink outside. Asher was kind enough to give a partial refund of $100 for the cleaning fee, but I hope they follow up with their cleaning crew.
- Amenities: 2/5 stars
When we arrived, we found no paper towels or facial tissue on site. Asher was kind enough to give us the code to the supply closet and the extra bedroom for the inconvenience. There are basic cooking pots/pans, but some basics are missing (like a pizza cutter). Overall, the “luxury” experience doesn’t cross over into amenities. Coffee would have been a nice-to-have, as most other places provide small guest tokens. The poker table was a huge draw to my partner and I for booking, but we were super disappointed to see there were no playing cards on site. Kind of ruined our night. We ended up watching a movie instead as they have no other games.
- Value for price 2/5 stars
There are a lot of bedrooms, which makes the ranch home good for large groups who like to cook. The beds are large and rather comfortable. However, the bathrooms are small for large groups. The hot tub was the redeeming quality of our stay as the pool is not heated and there is no grill.
- Accommodation: 3/5
Asher is very kind, communicative and responds quickly. They were able to book and prep for our last-minute arrival, and gave us access to the supply closet and extra bedroom complimentarily to make up for the lacking amenities and cleaning; though the supply closet was lacking, the linens were unclean, and the complimentary bathroom had mysterious stains on the walls. Asher assured us that the unmentioned camera by the hot tub was unwired and would be removed. It creeped us out when we first spotted it.
We probably wouldn’t stay at these properties in the future, but it was a good-enough last-minute getaway and we’re we are happy we did it.