When we arrived the guy was still there. We still had no code to get in, the cleaning guy gave the door code. The a/c was not working when we arrived, it was 82° inside. I messaged owners who were very slow in response . We ended up having to get 2 hotel rooms our group for the night. They did say they would comp us for the first night, so we'll see. The repair man came the next day, he said he'd tried to come Sunday(the day before we arrived, so knew it was not working) but couldn't get in. Finally got the a/c fixed. Then the plug for the washing machine tripped and wouldn't reset. Again super slow response, so we had to go buy an extension cord to finish washing clothes.
Other than the ants in the kitchen, the house was nice & clean.