I will never stay at a Sonder managed property again. I had a major issue with my room that prevented me from getting a good night's sleep. I alerted them first thing the next morning through their app. They said they would take care of it within my accepted time window. They never did. No communication from Sonder as to why they did not take care of my issue. I ultimately had to book a hotel room somewhere else to get a good night's sleep. Never again, Sonder.