This was pretty nice, I can tell this is a full time airbnb - not really someone's apartment. So, it was very clean but didn't have dryer sheets/ lotion available, though there was a couple tide pods in a zip lock bag near the washer & dryer + there was shampoo/ conditioner/ body wash. They did have a keurig + some K cups & adequate kitchen utensils/pots/pans etc.
The shower wasn't that great, no tub so the shower curtain had nothing to stick to and would end up blowing towards your legs & hitting you.
It was easy to get in and out of the building & the apartment without needing a key (everything had codes).
They were fast to respond but some of the information provided was definitely automated. They kept advertising that we could get a late checkout but once we asked, they told us to wait until the day before checkout to ask, once we did that we were told that they would not be able to accommodate a late checkout. Then, I got an automated check out reminder message that again advertised a late checkout (that time specifying that it would include a fee) - so this was frustrating.