The main reason we rented this place was for the pool. It’s the first picture in the listing and the main attraction. When we arrived the pool had apparently been under maintenance for awhile. As a result, the pool was unusable our entire stay. CozySuites should’ve been on top of this. They only offered a small refund. Overall, they didn’t seem to care much even though I told them how important the pool was.
The apartment itself was fine, but without the pool it wasn’t worth it. They were quick to communicate, but overall it just didn’t meet expectations.