I’ve stayed at Sonder before in a different apartment and this one was a let down.
When we first arrived—I’ve always had an issue with the bar over the keypads when putting in the code. Makes it difficult to gain access. Once we got in and to our floor it smelled like a mix of moth balls and paint. Luckily it wasn’t in our apartment, only in the hallways. Throughout the 5 day stay the main issues were the air conditioning not cooling the rooms (we reached out to the host and they were amazing at responding, but maintenance didn’t fix the problem, the bedrooms were still hotter than the rest of the apartment), shower pressure was super low, rooms being smaller than expected and overall the apartment could use a deep clean. There was staining on the couch and the pullout bed really should be replaced.
Overall—it was a decent place to stay, but after 5 days I was ready to go. I didn’t have that experience at the other apartment which is a let down especially for my birthday trip.