Initially was met with sketchy booking process, having to use a separate app and send pictures of my ID as if I haven't been a multi-year Airbnb user. Additionally, I was prompted with a very unprofessionally made tutorial on how to download a separate app to access the door where I would be staying. Lastly, we had agreed to a slightly later checkout for an additional fee, only to be told it was going to be even MORE money the day of the late checkout. This including parts of the place being dusty/unclean and also being treated like a number and not a customer. The place was okay, but the service was an absolute miss.