Wow, where do I start? I've a lot of Airbnb experience, I'm staying in another while I write this! Typically I cut hosts some slack if something is substandard. I almost always write thorough reviews to help the community. I had booked 2 nights but the room was quite cold, and the mattress slopes because of an unlevel floor, and it has a bit of a low spot on the right side which I found quite uncomfortable. If you try to sleep on the left side I found one would slide into the pit because of the sloping mattress! The door "lock", as mentioned in previous reviews, is totally inadequate! A cheap lightweight hook and eye that does not even hold the door shut! So easy to fix - why not?! The same for the bathroom door "lock", which was practically falling off. Room is bright, as advertised, but also is at night because of a neighbor's outside spotlights. I slept so poorly that I felt that I had to get out of there and I was willing to walk from the 2nd night that I had booked. Chelsea offered to move me for the 2nd night, but replied too late for me to take her up on the offer. No refund was proferred for the 2nd night. I understand her position , but as a "superhost" I think she should have been more generous. I was there for less than 9 hours, and let her know early in the morning that I was leaving. It took her almost 3 hours to reply. Why is there a kayak in the closet?!