I am shocked by the good reviews on this place. Upon arrival I ran inside to check it out like I always do before bringing in my 2 small children. Without writing a novel, the place was filthy. Dirt, bugs, hair. The hottub water was brown and there was gunk all around the inside. The smell slapped me in the face when I opened the lid. I have pictures and videos, one including a video of hair, crumbs, and a bug crawling around the microwave area.
I immediately locked up and left. I messaged the host to let them know and then called Airbnb. At first the host responded apologizing saying they would be issuing a full refund, and worded it as though they were doing me a favor. Then I had to deal with a series of calls with Airbnb because they said the host was being unresponsive. All in all I got a full refund, and the host did say they would look into replacing their cleaning crew.