Check in was good, but i had trouble accessing the balcony once i was in the apt, i couldnt open the door. They sent over a technician, but wasnt able to fix it himself. There was also no extra toilet paper or napkins, had to ask the host for some.
The place was not that clean. The tub floor was really dirty and the floor was sticky, it definitely was not cleaned before my check in.
The bed, couch, sheets were clean.
I asked the host if i could have a discount or at least check out a bit later because of the balcony issue. At first he said i could check out at 11:30am since my check out was at 11am. Then he called again and said that if i was late for my check out time (11am) even 5 minutes i would be charged $100.
I am a 5 star user. I dont exaggerate or lie about my reviews. I have never had any major issues with any of my stays till this one.
Thank you and good day.