I have stayed in plenty of hotels and Airbnb’s, unfortunately this stay was unclean. The elevator and hallways had trash throughout and smelled like trash had been sitting there for weeks. The exterior has nothing to do with the host but it definitely impacts your initial impression.
Once I arrived, I had trouble entering the property and unfortunately the host was non responsive. He mentioned that he was busy assisting another client and that his partner would call me, which he did not. After multiple calls and messages, I had no assistance. It took me at least an hour to check in.
To take matters to another level, there were crumbs in the bed and stains throughout properly as if the surfaces were never wiped.
Given that we are in a pandemic, I hope that their cleaning crew (the host and the property manager) takes initiative to provide a clean environment for renters. Aside from the pandemic, the property should still maintain a decent level of cleanliness!