Gina was great with communicating with me and was very, very nice! We did have some issues upon arrival due to the previous guests. The pool area and house were just what we needed for staying for a baseball tournament. Overall, the outside areas need a bit of upkeep/maintenance. The front yard was very tall and didn't get mowed while we were there. The pool area and golf area are great for kids. The pool table area is an enclosed garage that is not air conditioned but great for 11 year old boys who didn't mind getting hot. The inside is very nice and lots of amenities were provided. The neighborhood is residential, so be mindful of that if you have a large group or loud group.