The check-in process was smooth. No problems accessing the apartment or checking in. The apartment is in a great location Knox-Henderson area of Dallas. Eating places, shops and the Katy Trail very close by. It was wonderful to exercise on the Katy Trail! The apartment complex is clean and has a nice pool area. We rented the apartment for a long three month stay for my son's internship in Dallas. The apartment itself had most of what he needed to accommodate a long-term stay. There is a nice Kroger for grocery shopping just a few miles away. There is a gated and underground garage for parking. We were excited about not having to park on the road as many of the apartments close by. The garage does have signage saying lock your vehicle and take valuables. Unfortunately, my son had left valuables in his vehicle and had items stolen out of his truck and the window broken. Then a few weeks later, broken into a second time (we were smart enough not to leave much in the vehicle the second time...the thief did take the apartment fob - do not leave your garage fob in the vehicle). Just be aware that this area of Dallas - EVEN THOUGH VERY VERY NICE AREA - is fraught with vehicle burglary right now. Other than having vehicles broken into, the stay was great and the apartment was great. The host was GREAT to meet with apartment management with us to ensure Dallas PD had everything they needed to attempt investigating the burglary. The host can not help it that the vehicles were broken into and we understand that. The host was great.