Olivier gave instructions where the keys were; however, he still met me on arrival to ensure I found the apartment with ease. The building is not new but I felt very safe versus some of the building on the other side in Downtown Dallas are new and modern but have a lot of drug trafficking in the neighborhood (not so safe). Any questions I had, he responded quickly. Overall great stay! There’s a mini pool table in the living room so that was a little fun pastime to do after work.