Five stars for the physical space and location - the loft was very comfortable with all the amenities needed for a short stay. Fully equipped kitchen allowed us to cook a meal. Appreciated the shampoo and conditioner in the shower. Beds were comfortable. Walking distance to all the great shops and restaurants in Bishop Arts.
If you are looking for a warm & fuzzy host experience, however, this is not it. I tried to communicate with Alex about renting one of his other properties because I got stuck in Dallas due to weather. He would not take any phone calls and exclusively responded via robotic text message. In the end, I booked somewhere else for my additional nights because it was clear Alex didn’t care to retain my business. Probably not an issue for most people, but part of what makes Airbnb unique is the personal touch of the hosts and this simply had none of that.