Our stay from the beginning was awful. We had showed up to the original location when we had arrived and nothing was working. We had all of our bags and we’re not able to check in to the original location we had booked. After almost an hour we saw in very hidden print that we had to check in at a completely different building. Made no sense whatsoever. After going to this new check in spot, no one was able to find a reservation at all for about 15 minutes. When they finally found our name, they had informed us that our spot had been moved to a hotel. We had not been aware of this at all. After waiting an additional 30 minutes for the room to be ready, we went up to find out the room made for us was not a 2 bed 2 bathroom like we had paid for, it was a one bedroom one bathroom. We had 4 guests, there was no way it was going to work. We had to go all the way back down, wait an additional 20 minutes for a new room to be ready and prepared for us. Check in took literally about 2 hours. During that time we had a dinner reservation but because of how long check in took, we weren’t able to make our dinner reservation in the limited amount of time we had in Dallas. In addition to that, we went out and came back to have the room smelling like fish. It wasn’t anything we did, it was something coming from the vents and stunk up our whole room. This was by far the worst experience I’ve ever had with an air bnb. It put a horrible damper on the trip and made it ridiculous and such a horrible experience for my guests and I. 100% would never recommend your services again. We had a good trip besides the room. Horrible customer service, horrible communication. Everything was absolutely horrible.