Liked the property but the communication was sub par. Lights were out when I checked in due to weather. I understand that’s out of the host’s control but communication is in their control. I was told lights will be on later and they never came on. I told them I was leaving to get a hotel room and needed refund, they refused. Contacted air bnb directly to get refund. Host wasn’t going to refund even though electricity was out the entire time. Luckily Air BNB support thought differently.