Tram was excellent! Communication was immediate and kind. Check in was a breeze. The house is equipped with all you need and more. There are even a few clothe steamers along with irons. There's an abundance of towels and three bathrooms with showers. The mattresses are memory foam and the house feels very homey. If you're renting a car, the home has a two car garage. All in all this place has all you need and more, and it's centrally located with all kind of shops just a few blocks away. Definitely recommend for anyone looking to spend time in Dallas and feel at home at the same time!