pros: quick response time, good water pressure & good hot water, location near hospital.
cons: so many flies and ants when we arrived.
what you need to know about this place is that the pictures look much more recently-redone and clean than it is. The main living areas are pretty clean, but there's definitely grime between floor tiles, around outside of tub, etc.
What bothered us was the bugs, and if we had had the right impression of the place we wouldn't have been as surprised. We killed 20 flies the first night and about 70 the next day. Then Heath sent a pest control guy who left a spray that solved the problem---after that it was just the ants. We cleaned so much! Swept the floors, scrubbed some deposited food off the kitchen wall, scrubbed all the counters, basically scrubbed anywhere we saw ants, and put some bait around the floorboards (that Heath will reimburse us for). By the 3rd day the ants were gone (!!!) and we were down to just a few horseflies a day, which honestly was fine.
The location near UT SW was great - 6 min drive the hospital where my mom got treatment.