My cousin and I didn’t get the chance to interact with Leonard or John all that much in person but they were always very prompt to respond to with any concerns or questions we had. The home itself is beautiful and everything was very clean. The lock system is a little tricky at first but they were very patient with us about figuring it out. It’s in such a neat area, it’s super close to a lot of restaurants and bars in Deep Ellum. If we are ever in Dallas again I would stay with them again!