I didn't have my code for access when I arrived. I called and they immediately gave me access,. They were very helpful and communication was great. We stayed for 7 nights. The beds are firm but comfortable and we slept great. Overall the place worked well for us. It was very clean and cozy. Cute and well furnished, good for 1 - 4 people. Good WiFi. Parking is on site, gravel driveway, and you can easily fit two cars. The neighborhood is turning, It's a mix of older, modest homes and new construction of larger, more modern homes and townhomes. There's a large development coming across the street along Hopkins Ave that should have a positive impact on this property and the rest of the neighborhood. I will definitely consider staying here again.