Unfortuneatly had a terrible experience with Sonder. Never received our room number or code, let alone the code to get into the apartment building. After I realized I had yet to receive these things, I reached out to them several times with no response. Went to the location anyways in hopes there was someone there to help, but to no avail as no one works the front desk. Waited for about two hours (and to add, the external environment most definitely was not the safest to be alone in) and finally was forced to find another stay. A response time of almost 12 hours, terribly dissatisfied and they still have not tried to help resolve the issue.