The loft is stylishly decorated and the bed is very comfy. It is well appointed for being a small space and feels very safe. The location is excellent and perfect for walking to amazing shops, restaurants, and bars.
That being said, we had some issues that I brought to Alex’s attention shortly after our arrival and they were never resolved.
The wifi was a consistent issue. Alex offered alternative networks but the same issued persisted- service was incredibly slow and sometimes didn’t work whatsoever. At times, streaming services did not work and were buffering. After I experienced the issues with the wifi I looked back through the reviews for the property and it appears that the wifi has been an issue at the property for some time that has not been resolved.
The large bath towels in the bathroom were in incredibly poor condition, a couple were shredded. When I brought this to Alex’s attention he directed me to other towels, but unfortunately they are very badly stained. This was disappointing as there is a notice in the room letting you know you will be charged for stained towels. If this is the case I would expect the towels to be in perfect condition.
The stainless steel shelf where the clean dishes are located in the kitchen was covered in some kind of spray that was never wiped off, and all the clean dishes were sitting in the spray.
The large vents near the water heater were incredibly grimy and in need of deep cleaning.
Water flows out of the shower when in use.
I asked Alex to address the wifi and issue with the towels and dirty kitchen and he let me know that he would notify the property manager. At minimum a cleaning fee should have been refunded- this did not resolve any of the issues during my stay.
A few adjustments would make this a stellar stay!