The house was located in South Dallas in an area called Fair Park (not a great area in Dallas). The actual street the house is located on isn't too bad. We had booked the house because my friends & I got trapped during severe snowstorm in Dallas & we weren't able to drive home because the streets were frozen over. The major issue we had with the house was that the heater was not working properly. The house temperature read 68 degrees until the sunset. For the remainder of our stay, you could see everyone’s breath (you can only see your breath when the temperature is 45 degrees or less). The house has a fireplace, but we were told not to turn it on. The weather was so bad that night, that the power went out. At the end of the night, we all had to gather every blanket in the house, layer up & sleep together because the house was freezing!! The front door & windows are not properly insulated. The weatherstripping on the front door doesn’t even reach from one end to the other & you can easily hear the draft coming in…
I understand that it is not the Airbnb hosts fault that Dallas experienced this drastic weather for that weekend, but this was honestly the worst Airbnb to stay during the mess. Most of our stay the temperature was below 50 degrees thanks to the horrible insulation & horrible thermostat that didn’t work. Regardless, the temperature never went up even when the heater “was” working. Even though the host lived down the street, The host never offered any assistance or a solution knowing that we contacted her about the heater not working.