Jennifer was quick to respond to all inquiries and was a pleasure to communicate with. Most of our stay was spent outside enjoying the pool and hot tub. The house manager was kind, helpful and not intrusive. Although you do have the entire house to yourself there will be the occasional person walking through the backyard in order to get to the back house. However their shades are drawn and they do not use the yard except to access their home so you still have a good amount of privacy. Overall an excellent place to stay!