Check-in was fairly easy and convenient since we did not arrive until 9:40 pm. Upon arrival, it was hard to see into the unit since only 2 lights work. The bedroom light did not work. Communicated with the host and was told to flip breaker switches, but no resolution. Turned on window air unit without knowing the filter was filthy and my allergies flared up and I was unable to breath for the remainder of my stay. Communicated with host about filter and was instructed to pull out filter and rinse it in the sink. Finally, host wanted me to leave the house in the dark to go to a porch to get light bulbs, so that we would have light in the Airbnb after 5 days of our stay. We had to call support because that was a dangerous situation to send me out into an unknown neighborhood in the dark. We were promised a full refund, but still only received partial. While communicating with one host, another host would respond which caused confusion of not being on the same page.