I can’t express my gratitude enough for Rosie’s excellent communication and customer service. My family and I were literally on the road to a different Airbnb, when we reserved a message saying our reservation had been canceled due to bad weather and busted pipes. I immediately went into overdrive searching for another home to reserve and came across Rosie’s home just in the Knick of time. I didn’t have much time to research or read through the reviews so this was truly a leap of faith and I have absolutely no regrets. Rosie immediately responded and sent over a code to access the home! The home exceeded my expectations and actually was much better than the previous home we had reserved. It was so spacious and exactly what we were looking for. We played games and sang karaoke all night. Thank you so much Rosie for saving the day! We really appreciate you.