I spent 6 days in Dallas for a conference, and this was a great apartment. Modern & clean and with a great kitchen. Windows face west. To me it seemed to be a safe and quiet neighborhood.
For public transport users: a bus stop in front of the building takes you straight to downtown Dallas in ~15 min (bus 39, leaves from Love Field airport). And the Parkland bus/train station (which has a bus to DFW airport) is a 15 min walk. There is a large Whole Foods supermarket at <10 min walk, and there is a big Kroger store just a little bit further.
Rita was very friendly and quick with responding.
Great experience, I would highly recommend this place to anyone.