Check in / check out was a breeze and I really like the use of the key fob / locker system. Communication through the app was all automated message, but had all the necessary information provided in a timely manner. The place is absolutely beautiful and in a very walkable part of downtown with lots of nightlife and quick Uber pickup. The views are incredible. One caveat: bring ear plugs and eye cover bc the sounds and lights of the city could keep a sensitive sleeper up. Oh, and there was this horrible continuous beep coming from the stairwell every night that I could hear all the way into the bedroom - I called customer service before they closed on my first night about this and other issues and they never called me back over my 3 day stay, so maybe stick to the app for communications. I enjoyed the A/C and all the lighting options. It was nice to have a laundry machine available, but you have to bring your own detergent. The kitchen was beautiful and spacious, but cookwear and spice options were extremely limited. There's great closet space for keeping your things. The bed had some dipping spots to avoid, but the bedding was super comfortable. The building felt secure and overall, it was a very enjoyable stay.