The air bnb was very spacious and nice. However, we had made specific plans around our check in time and when we arrived our Airbnb had not been cleaned from the previous guests and we had to wait over an hour before we were able to enter. We spoke with corporate and they said they would speak to their supervisor and come up with a form of compensation since the delay resulted in us missing our reservation and losing the deposit we had to put down to reserve our reservation and we never heard back, called several times to follow up and no one would pick up. Very disappointed in the check in process and communication but otherwise it was okay.