Sandra is an amazing host. She responses promptly and follows through on whatever she says she will do. The house is lovely and the little touches like shampoo/conditioner/body wash dispensers in each bathroom and a full length mirror in each bedroom is perfect! Kind size beds and Roku TVs were also great, my kids appreciated that! Just be aware that the area looks like a construction site with all the new builds and empty fields but its extremely close to downtown and some really great attractions.