Vera was an excellent host. When we arrived, the heater was not working and she responded right away and came to fix it for us! She was so sweet and attentive! We absolutely loved this space and it was perfect for a weekend with my boyfriend and our dog. Walls are a little thin, you can hear upstairs neighbors, but that is like any apt. complex. It didn't bother us much. I would definitely book this place again in the future. Thanks for a wonderful stay!