Check in was a bit of a challenge. It was difficult to find the entrance, as it was around the corner of the street listed on the address. I went in a side door and then couldn't follow the photo trail. When I finally arrived at my door, the lock box was different from the one in the photos, and wouldn't open with the password provided. I had to phone the front desk which, to their credit, gave me a new password that worked. Once I was in the room, the place was quite nice. My only comment is that it was a warm night but I was not allowed to turn down the heater, making for a warm night. Also, there were a good number of rules about using the kitchen and running the dishwasher, with no drying rack. I felt reluctant to use the kitchen as a result. The area is pretty sketchy but it's only a few blocks from the center of downtown. The price was quite good for downtown Dallas, so I'd call this a good value. Just clean up the check in process.