July 31, 2022
Gotta be honest, this was the worst Airbnb experience I've ever had. For a 4-night reservation, I made it about 1 hour before I left. Most of the issue stems from the cleaning service not happening, or being done in such a poor way that it may as well not have happened (won't go into the gory detail here, but trust me). But also, the A/C was broken (83 degrees inside when I showed up) and the gate to the "fenced in" yard doesn't close, so my 35lb dog got out without the slightest bit of effort.
In their defense, the hosts were responsive and wanted to fix the problems, but unable to get it done fast enough. They did give me my money back. But I'm still out several hundred dollars for having to book a different, last-minute stay.
I hope they get their act together. If they put in the work, then things would have been fine. But I'd be very hesitant to be the next guest until they start doing things very differently.