Mya was extremely responsive and communicative throughout our stay. The condo was spotless, the view from the rooftop patio is gorgeous after dark, and there were some really nice amenity touches in the kitchen. Yes, you will definitely get a workout hauling your luggage up to the bedrooms on the top floor but the pics and description didn't make that a secret....probably for our benefit after all the great meals we enjoyed down in Lowest Greenville lol!!