I was a bit nervous about the check in process, after reading some of the reviews here. Sonder staff texted me as soon as I landed in Dallas, and they were waiting for me to give me the keys and show me the property. I was very happy about that. The apartment is located in the same building as the Statler hotel, so it is nice and there are always people around, so it felt very safe. It is walking distance to restaurants downtown, the convention center (I was there for work) and we even walked to Deep Ellum one of the nights. I was traveling with a co-worker, so this apartment worked nicely, as we each had our own private bedroom and bathroom. Parking was pricey, we paid 40 USD for the first night. However we later discover street parking was free after 4 PM. So we were able to park on the street for free after we came back from the Convention Center. Overall very good experience, and I would definitely book with Sonder again.