The place itself is nice. Quaint, centrally located and modern. Our stay was, however, anything but enjoyable. Two days before check-in we were asked to switch to a different unit to accommodate other guests that had made travel errors. We thought, no big deal.. if it helps out the other guests and the host and doesn’t have any affect on us, why not? Mistake. The unit we were switched to was the downstairs unit and the first night was a sleepless one due to relentless stomping and noise from the guests above until well after 4am. After contacting our host to explain, the second night was thankfully noise-free. That still doesn’t fix one sleepless night of a two night stay. Second issue: after fiddling with the washer and dryer for about half an hour and contacting our host to see if there was something we missed, we were told the washer and dryer were broken and needed fixing. We ended up going off-site to a public laundromat and were promised compensation. Never received it. Last issue: the thermostat resets itself every two hours no matter what temperature you set it to. When we asked our host if there was a trick to making it stay at the temp we set, no help. This is on a weekend that the outside temperature stayed above 100 degrees. As compensation for the aforementioned issues, we were offered 10% off a future reservation. Thanks but no thanks. A situation that could’ve easily been rectified if handled correctly. Botched. We will be looking elsewhere for accommodations on our next visit to Dallas.