The good:
-The location is phenomenal. It’s right in downtown Dallas and close to plenty of local attractions
- The space itself is really lovely with striking windows that
-The bed was comfortable and we enjoyed a good nights sleep.
-The complimentary valet service was really convenient and timely.
The bad:
-We never received a code to access the Jurny app which we were looking forward to as it’s one of the features advertised to make the stay that much more convenient.
-There was black grime in between the tiles in the shower that could have easily been removed with cleaning.
-The shower head had low water pressure. We requested that it get looked at but I guess no one ever came. Other reviewers mentioned this but I guess it’s not that big a priority to get it fixed for guest.
-The pullout portion of the couch was broken, which we should have been made aware of. Its unfortunate that such a lovely living space would have such a cheap piece of furniture that wasn’t fully functional.
- The body wash wasn’t refilled. We brought our own soap, but it seemed like one of those things that should’ve been taken care of before.
-The electric lock ended up dying which took almost two hours of out of our night to resolve with Jurny. We were almost late for reservations we had because of it.
Moving forward, I think we’ll stick with private instead of business hosts. There just wasn’t the same level of care that that I’ve come to expect from private hosts.