I honestly don’t know how to start or explain it!! I use AirBnB for all of my business travel and this was by far the WORST experience I ever had! I was traveling with a co-worker and I ended up staying in my work events host hotel after coming to a disgusting used room.
It took forevermore find the unit and when we were lost we received generic texts back! It wasn’t until we called regarding the unit being unlivable that I finally got a call back.
Once the issue was addressed communication was fantastic, however, I we were credited for the first night, but not the second and I asked for upgraded accommodations as they mentioned they have 21 properties available in the Dallas area... the second unit was not upgraded and just honestly the WORST Airbnb I’ve experienced in my past 3 years using the service! NEVER AGAIN!!!!