This place was awful
Bad communication; I asked for an early check in, at 2pm instead of 4pm. I sent a request for this at 11:30am and no one got back to me until 1:45pm. Then they sent a link to pay the 25 dollar fee for an early check in and the link didn’t work. I had to call twice to get someone to help me.
The washing machine was broken
There were stains on the comforter that was on the bed
And no explanation on how to use the tv
I would never use Sonder again, I highly discourage it.