I have been in Dallas quite a bit for work the last few months and stay here whenever it's availability matches my needs, which has been 3 times now I think. It is perfect each time - quiet, clean, safe, comfortable and close to where I need to be. This last time, however, the weather was bad and the roads were expected to be bad (and they were) so I messaged Samantha the morning of to see if I could adjust my reservation to come in that night - a day early. She was so quick to respond and kindly let me adjust my arrival so I felt safe driving in. I am so grateful.