My friend and I enjoyed our stay in this cute little apartment. Victoria and Jake communicated and stayed in touch so that we were able to have any questions answered or problems solved. We had none of those, and on my side, I didn't communicate very well. We seemed to be busy most of the time we were there and by the time we got back "home" we were exhausted. You will have a lot of stairs in order to get to the apartment, so if you are not a fan of stairs, you won't want this specific apartment. I don't mind stairs, in fact, it makes me feel better that I am getting more steps in because of the stairs. They weren't a deal breaker for us, but they might be for someone else. Everything was very clean when we got there and the bed was very comfortable. I would love to know what mattress was on there! It was a great place to stay and I would stay there again if I ever make it to Dallas again.