I'm hoping my experience was an anomaly since most of the reviews are pretty good. There were no sheets on the bed when we checked in and I had a hard time reaching the host. We did eventually reach him and he had someone come over and make the bed. However, we were still missing towels. Some of the furniture could stand to be replaced and the bedroom gets pretty drafty at night. The location was great though, perfectly situated between Lower Greenville area and Deep Ellum.