Unfortunately, we had a bad experience. The apartment photos were accurate but 1) both bathroom Shower lights didn’t work 2) soap spout in hall bath was broken 3) dirty washcloth 4) WiFi wasn’t provided in the check-in list and was later updated after I asked. Now, those really weren’t enough to make me write a bad review.
The things that put me over the edge were 1) going to give my kids a bath and only the hot water worked. I had to get a pot from the kitchen and keep filling up cold water to level the temperature. 2) the master back bedroom was freezing. The heater did not work back there. I asked about a separate thermostat and was told there was only one thermostat. I had two toddlers with me and the other guests had fallen asleep in the other beds so it was rough. No other beds.
Talking to the owners, they were unsympathetic and did not offer a refund nor anything else. Said they were going to alert maintenance but it was a 1 night stay that wouldn’t have helped us.