This place has so much potential, but I would not stay here again.
My discomfort started when asked to send in an extra "community access deposit" separate from the airbnb booking, and having to send in a selfie holding picture ID, then being required to download a specific app to my phone to gain access to the apartment. Despite my reluctance, I got this done and the booking was confirmed. I requested access an hour early(3pm) and was told that it would be arranged on the day of check in. Later that day, I got a follow-up message stating, "You are all set for check in!" At no time did anyone say I needed to take additional steps to ensure the early check-in would happen. When we arrived at the apartment, we couldn't get in. I messaged Rba and was told that check-in was 4pm, and it was only 3:21pm. After calling and waiting on hold for awhile, I was given access finally, but this started things off badly, especially after Rba sent a follow-up text stating that I didn't request early access THAT day, so they didn't think I needed it anymore (????).
The apt was nice, we liked the city-industrial type look and all seemed well until we started really looking around. Multiple light bulbs were burnt out or missing, it was in desperate need of deep cleaning, a smoke alarm was missing (hanging wires), and the shower curtains were grossly moldy. I messaged the host and the discrepancies were acknowledged. On 2 out of 3 days of our stay, maintenance arrived unannounced and wanted access to the apartment. Rba had not informed us of these work orders which had been placed prior to our arrival. Throughout our stay, I was in almost constant contact with Rba about issues that kept cropping up. It is my hope that they address this problems, many of which I see have been commented on by earlier guests. Upon our departure, I sent them pictures and detailed description of work and cleaning that needed to be done. Having had rentals myself, I understand that things may be overlooked if one is not on top of things.
For future guests:
-Pros of this place are the city views, the neat industrial type jive, the spaciousness and the ease of communication with the host. The free valet parking was very convenient, but when you're coming and going 4-5x a day, the tips can add up.
-Cons are that the building and apartment has a very chemical-moth ball smell, it is NOISY and neighbors do not respect the quiet times, the cleanliness and maintenance is not up to par by any stretch, there was no "light breakfast of oatmeal and high quality coffee" as advertised, there are missing blinds, broken furniture and decor items, and the dishes in the cabinets were dirty. There were NO extra blankets anywhere and it was cold. The towels were still in the dryer and still damp. many of these things are small, but adding them up, it shows a complete lack of attention to detail.
Again, this place has A LOT of potential if they make the needed repairs and step up the cleaning.