The house was very nice but we had issues getting into the property. The pin they gave us worked but the lock was not unlocking. We called support and they told us what to do and that still didn't work. Once we got in after troubleshooting we had to make sure we were able to get back in when we left the house. The lock would only open when it wanted to. We called the property support team and they sent someone out but they said the house was old and needed a new door entirely so the smart lock could work. This whole process was frustrating and overwhelming not to mention it was my graduation weekend. The lock was never fixed. The sheets in one room was dirty. I contacted them about that and got no response . The house was nice but those issues made my stay a little irritating.