Verlean must take great joy in hospitality - the decorations and available amenities are very thoughtful and she was highly communicative throughout the week. Our AC did break toward the beginning of the week that we booked. It was out of anybody's control, and Verlean did her best to provide AC units and fans. My room did not have an AC, and for the rest of the week it was somewhat difficult to sleep well because of the Dallas July heat. Verlean did reimburse us for one night for the difficulty and even brought us dinner one of the nights. Overall I would definitely stay again, but maybe not during the summer!