Katie was always easy to get ahold of from the beginning of my booking. She answered all of my questions and accomodated a third person in my party after arrangements had been set up. The apartment is in a safe area, pretty and clean. The apartment had everything youd need. Full kitchen, tv with hulu netflix and such, towels, huge bedroom, bathroom with full tub, and big comfy couch with lounge. The patio is perfect to sit out on with tables and a chair. Katie was easy to get ahold of and replied quickly. Its not far from downtown dallas and is conveniently located with 7-11, pizza and fast food within walking distance. the pool was clean and 3-4ft deep, not heated but even in october it gets warm enough to want to swim. i didnt see many neighbors, just one or two walking their dogs. there is parking close to the unit and literally nothing i could say bad about this location and unit. katie even left chocolate on the pillow :)