Check in was nearly impossible. Had to be on phone with management company 4 or 5 different times. The app they use to unlock door was not working and had to give us codes to enter. The first 2 didn’t work and had to wait for an additional code to enter front door. They require additional asks such as a deposit and photo ID. Didn’t allow us parking, only 2 hour parking in street. Lady from management told us to park car in 2 hour parking. Apartment has recording devices to check noise levels which was very weird and made us feel uncomfortable. Place was cozy and well decorated though there were many dings on the walls and minor maintenance needed to be done. (Broken fixture in bathroom) to be honest, greater customer service would have made the experience way better.