The house is very nice and stocked up with essentials.
There are several rules in place which we were happy to adhere to. Just like we respected the property it would have been appreciated if the host or property manager had communicated with us and disclosed a couple of things:
1.The garbage disposal was not working, when I informed the property manager of this he said they already knew it wasn’t working but didn’t think it would be an issue. The garbage disposal not working is not a big deal but I would have liked a heads up instead of feeling like I had to document this in order to avoid a repair fee.
2.We requested for the pool to be heated for two days and the property manager collected a $200 fee. I was informed the pool could only be heated up to 85 degrees. On the first day it took a long time for the pool to heat up because the heater had turned off. The property manager had to turn it back on a couple hours later.
On the second day the pool was very,very hot. We checked the temperature in the morning with a thermometer and it read 102 degrees, way too hot for me to feel comfortable putting my one year old in it. I contacted the property manager and didn’t get a response until four hours later, his message read :”We had the pool guys out on Monday to fix another issue that they said would fix this issue”. If they are aware that the pool heater has not been functioning properly I would have appreciated someone following up to make sure we didn’t have any issues. It took hours for the temperature to go down to 98 degrees, this was very disappointing since the whole reason we rented this house was for the kids to enjoy the pool all weekend and they only got a couple of hours in the pool.
While the house is very nice and I can see how it could be very enjoyable for small groups we would not stay there again. Communication can definitely be improved upon.