Kristen is an amazing host and very responsive. I was not prepared to haul my 50 lb suite case up 3 flights of stairs.. so that was hard. Also, they use tide detergent and I am very allergic to tide. But outside of that it was wonderful. The bed was the softest bed I’ve ever slept in. I do believe it is an older remodeled building, so mold allergies probably not the best. Overall it was very very clean and well organized. Just my allergies and the stairs were something to notate. Not suitable for anyone handicapped.