I have given myself the full two weeks to write this review hoping as time passed I would cool down. Here is a list of the problems with this Airbnb that I just can’t get over.
1. When we arrived there was no code provided and we were stranded overnight in a heatwave. It was too late to get a hotel so we tried to sleep in the car in a parking garage. Not really sleeping that first night really threw off our entire visit.
2. The next day all the host said was “sorry it was supposed to be automated”. She never asked if we were okay or anything. Running 30+ airbnbs is a business, not an automated cash cow.
3. At first she only offered to refund the first night. That’s the bare minimum considering we couldn’t stay there. Obviously we shouldn’t be charged for that. She did eventually refund a second night.
4. The pictures aren’t accurate. The soft couch has been replaced by some hard leather one. The throw pillows are all gone. The rug is missing. The plants are gone. It feels like you are in some 22 year olds first apartment.
5. The bed is so insanely hard. The pillows might be made of stone.
6. The shower drain is clogged, there’s mold on the vent and the shower curtain had to be rehung to shower. I could only find one towel for all three nights. The toilet paper makes tissue paper look nice. Gotta get the most out of the cash cow though, right?
7. It’s a duplex, which isn’t mentioned, and this unit only has a small patio off the side yard. There was still dog waste from other dogs and my dog has been sick for two weeks now. She’s old, so it could be unrelated, but I would be very careful if you’re bringing your pets.
8. When we finally got the door code it is like 10 digits long so plan on pulling out your phone every time.
9. Our final impression was being stared down by one of the owners as we packed up the car. Instead of acting like a normal, concerned business owner he sat in his illegally parked truck and just stared. He only got out and shuffled towards us to get the parking pass he thought we might forget. No apology for the royal screw up. I can’t imagine behaving in such a way.
Just a reminder to future guests, the Fairmont is close buy, has great customer service, allows dogs, has soft beds, and it’s CHEAPER.