The host provided two different times to check-in which I accommodated. I got there the second time the place wasn’t ready to check in. I tried the code given for access but it wasn’t working. Surprisingly, two ladies came the door to ask if we were guests. I said yes, then they told us, they were still cleaning and will let us know when they are done. Bear in mind, we have had to wait 2hrs before check-in because the place wasn’t ready. I reached out to the host via the number provided severally with no response. I canceled and he refused to refund. It seems he wanted frustrate me to cancel in order not to get a full refund. Not even an apology