Heath & his team were extremely responsive and accommodated our last minute booking request smoothly. You can tell they manage a ton of properties in the area because they were really quick with support and communications seemed very automated. The house was clean, just as expected, and it was a comfortable stay for our group! A nice touch was the smart TV with Roku. Our group wasn't too familiar with Dallas or the surrounding area, so there isn't too much directly nearby (~10-20 mins away by car).
It did seem like the cleaner could use a bit more attention to detail (dust) or that the house isn't always occupied but otherwise, we didn't experience any issues like the other reviews mentioned. Overall, a very comfortable stay!