It took multiple attempts to get the gate open and closed each time we needed to come or go. This issue was not disclosed before we reserved or before we arrived.
The towels folded up on beds on arrival were only about 2/3 dry so we had to dry them before we could even use them! The dryer took 2-3 hours per load and we only had it about half full each time! We only had enough towels for 1 of our 4 nights (and only 3 washcloths for all 11 of us!) so we had to wash towels every day and use hand towels as washcloths or not at all, not to mention washing clothes, and there were only 2 washer pods so we had to buy our own detergent!
There were no accessible dish rags/towels for kitchen.
We had to buy extra toilet paper.
Pac-Man was not working. It would come on then nothing else worked past that.
No potholders, no salt and pepper, no dishwasher pods or soap.
There were only 2 bowls and that were very large, no standard sized bowls for eating.
The lighter for the fire pit was not working.
The home was very nice and the sleeping arrangements were great. We just felt like we were not adequately taken care of for our stay. No one pays $3000+ to have these issues. Items advertised on listing were not available or not working properly. Having only enough towels for 1 day then only having 2 washer pods and a dryer that took hours was extremely inconvenient and disappointing!! Having to start working on the gate in advance before leaving each time then having to wait till it could be reopened finally each time we got back from outings was ridiculous! We would like some money refunded for all the inconvenience and the fact that the items were not as advertised on the listing. We hope these things can be corrected for all the future guests so they can have an amazing experience like we thought we were going to have when we booked this Airbnb.