Place was a decribed. We contacted Kyle when we arrived and he was very helpful to our needs. We had a total of 15 people in our family group that went and it was fabulous to have the different floors and houses so the small kids could stay on schedule. Kyle was a very responsive host and walked us thru a few things that we needed in the house. Quiet location very close to downtown and all the attractions. The sauna was a nice thing to have along with the workout equipment. Very close to medieval times and the museum's.