Unfortunately, we were displeased with our stay at this Airbnb. We arrived late in the night, so the issue we most immediately recognized was not being able to control our thermostat. We were very cold, and we reached out to the host 4 times over the course of 10 hours before we actually got a response.
Even after we got a response, we asked for it to be adjusted to 70, and the thermostat was only adjusted to 67. There was nothing in the house rules that explained we wouldn’t be able to control the thermostat ourselves.
Because we arrived at night, it wasn’t until the next morning that we realized that we had a burnt iron, stains on the sofa and chair, in the carpet, on the washer and dryer, and also on the wall and ceilings. One of the chair legs was broken as well. Experiencing this any other time would raise a concern, but it did especially during COVID.
We also requested a remote and were not told until after we had left for the day how we were supposed to use the TV without a remote.