The property was in a good location and very nice.
However, I experienced severe unprofessionalism and unfair treatment from the house manager and owners. I have recently returned home from deployment and believed their property to be the perfect one for my close friends to stay at and some of my family and friends to stop by. I communicated with the house manager that people would be stopping by the property BEFOREHAND. The house manager was made aware of this. The house manager nor the owners said that it was a problem if people stopped by the property to see me from being back from deployment.
The following day, they accused me of having an “event” when I in fact did not have one and refused to believe me when I told them otherwise. Everyone that was supposed to stay at the property were the only people who stayed. They refused to give my security deposit back, even though there were no damages to the property, and the amount of people they accused me of having at the property was sorely incorrect. I believe they dictated how many people were there by how many times the front door was opened, which is completely inaccurate.
I was never disrespectful or dishonest to them at any point. I did not ask for a full refund of our stay, I simply asked for my security deposit back which is money that belongs to me that they unfairly kept. If I actually had an event, or left the property dirty or with damages, or people stayed that were not supposed to, I would have paid the money for those violations of their rules. I am not an unreasonable or unfair person. However, none of those things occurred.
The house manager was extremely rude to me the day we checked out, and the owners were not much better in that regard. I am not sure if I was treated this way due to racially charged reasons because I am a black woman, or if they are trying to get the maximum amount of money they can, or something else. I am awaiting paperwork and information to continue to pursuing the matter of my security deposit.