Check-in was smooth, all information was provided prior to arrival. The room has keyless entry and locks when door is closed, we felt ok leaving our belongings. The room is very spacious, comfortable bed and private bathroom as described. The pictures make it seem like a tiny room, but it's not. One note, the laundry room is just behind the room, one particular guest did laundry around 6:30am slamming the laundry or dryer door loudly and waking us up, but other than that, this is a quiet room. The kitchen has everything you need for day to day cooking. Although we never met Jack, we met the house managers on the house, very nice and polite. They'd make sure they weren't being loud or on your way. I'd say this is a nice private room with a private bathroom that feel like a hotel room.