I was very disappointed with my experience at this apartment. When we arrived for check in we found a man sleeping on the ground directly in front of the apartment door. Once my husband woke him he said he was there to clean. We showed up to check in and the apartment hadn’t been cleaned . When I called Front Desk they told me someone should have called me to tell me .... Unfortunately no one did. They were not willing to refund my stay. The only accommodation they offered was a later check out. I ended up not staying the apartment overnight because I didn’t feel like it was adequately cleaned. We are in a pandemic and staying in places outside our homes are are risky situations. I couldn’t rest in that situation. Over all I was incredibly disappointed and would not book with Front Door again. I have stayed in another unit in the building before that was owner managed. It was a totally different experience. In a positive way. Lesson learned 😕