I booked Joy’s home during a time of urgency and uncertainty - we were w/o power (Dallas, TX). I was in desperation to locate a safe and warm space for my family since since 3AM. It was very early Tuesday morning when I contacted Joy; very hopeful I would hear from her about the possibility of checking in early because her reviews on communicating w/ her guests was stellar-impeccable.
Though we did not make it to Joy’s lovely home due to road conditions and other unforeseen events, her consistent and kind messaging during an awful and extremely stressful time was invaluable.
Joy, I appreciate you immensely. Thank you very much.