My check-in was scheduled from 4pm to 6pm! I received a message from the host asking could they give me a call. I replied when I was available and received a call around 4:30pm they day of check-in from the host stating the air wasn’t working in the home and that an a/c repair man was scheduled to be at the home by 6pm to fix the matter. I arrived before 6pm trying to pass time so we would arrive at the same time. He never showed at the time stated so by 7pm still no word so I gave the host another call making her aware that the repair man still hadn’t showed. She then stated he was having transportation issues and she could send someone over with 2 mobile a/c units or either I could relocate to another location. Not to mention one mobile a/c unit was already installed in one of the bedrooms and there was multiple fans throughout the home so at this point I believe the host was very well aware that there was no a/c working in the home. Upon inspecting the house I did notice the pool had not been cleaned so while I was waiting on this repair man I attempted to clean the pool but the pole was broken so again at this point I don’t even think the pool had been cleaned for a while due to the fact the materials needed to clean it were broken. By this time it’s almost 8pm and I have no other choice but to pack up my families belongings, food, etc and accept the offer given to relocate to the other home which was 20 minutes away! The host stated over the phone that new location had the same amount of space as the other home and that was not true at all. Upon arrival (at 9pm) the new location had a pool as well and it was in the same condition. The description given of this home was incorrect and the host admitted they locked one room door due to me having 6 guest. So here we are 6 guest and 4 bedrooms matters the amount of ppl the information provided in the description of the home was incorrect. Overall I was inconvenienced 5 hours, didn’t make any of my plans, one room short, and I didn’t receive my full stay due to issues on the hosts end. This was the worst experience I’ve received with any Airbnb and all the host offered was and attitude, excuses, $100 refund to a $600 transaction that I didn’t get to enjoy at full capacity.