Noelle's room is clean and homey, with plenty of extra towels and blankets to keep you comfortable. She responds promptly to messages and even left out kitty treats for my cat who came with us! She provides little food and water bowls for the furry family members and has a few toys for them to play with. We were extremely comfortable there, every detail was seen to. We arrived very late, so we didn't get to meet her, but the experience was five stars. She has extra soaps in the bathroom and left water bottles for us in the fridge. I highly recommend staying with her!