Xavier communicated very well with me and really wants his place to be rated 5 stars. Unfortunately, there are enough little things to keep me from honestly being able to rate it above 4 stars. Hopefully with a little maintenance and straightening up Xavier can make the place 5 star worthy. The location is convenient to Love Field, but is in an industrial and dirty part of town. Nothing he can do about that, but I would not have stayed there if I had known that in advance. We didn't have any issues because of the location, so it might be that my expectations were too high.
On a positive note, the beds were comfortable and we all slept well. The heating and AC worked very well and we quickly cooled the place down during a few unusually warm nights. Xavier provided plenty of towels and individual shampoo and soap for everyone, which was a nice touch. Check in was very smooth using a keypad. Very easy to find by Uber and Lyft.