Overall communication and location were great for working an event at the Cottonbowl. However a few appliances didn't work at all (coffee machine and microwave) and when we arrived the AC wasn't working in the top two levels and was 98 degrees! They did get someone to check it at 11pm. Overall the place is nice and the location was perfect for what we needed. I'm thankful Athena got back to us quickly on matters but would suggest making sure appliances and AC are working prior to booking or arriving.