I unfortunately had some issue's with Shelby's place. Apparently the last guest had clogged up the drains, broke the tv, etc. but none of these things were fixed prior to my arrival. I was there for work and it was a bit of a bummer to have a sticky floor, no hand soap, clogged shower and shattered tv at night. Shelby did refund the cleaning fee, was apologetic, and I hope it's better moving forward. My experience is hopefully a very rare one. I was just surprised none of these things had been noticed with such a high cleaning fee and no hand soap for me and a coworker during covid was uncomfortable. We had to use dish soap and shower wash to wash our hands. The blinds were also broken, as was the gate which was one of the main reasons we booked it to secure our vehicle with work equipment but had to carry everything in and out of the house multiple times which was a bummer.