BEWARE OF THIS RENTAL… pictures are deceiving.
Roaches, ants, spiders…. Ohh my!!!
First, let me start by saying I know they will respond and make it seem like I was a difficult customer. I want to ensure you I wasn’t. I have pictures to prove my experience. But, this algorithm does not allow posting of pictures for reviews.
I’ve stayed in many AirBnBs since this company started and this is by far my WORST EXPERIENCE EVER! When I first booked, I messaged Heath and asked him if I could stay an extra couple hours after 11 am checkout because I was working on east coast time and needed to knock of some projects before heading to the airport. Heath responded to me in less than 1 minute telling me NO and I’ll have to pay for an extra day to do so. Fine, completely understand and left it alone. Upon arriving, I received several messages from Heath regarding instructions to get in the building.
When I finally got into the apartment. I noticed right away that a large portion of the ceiling had fallen, there was a major water leak - with water dripping. I messaged Heath about it and didn’t hear back for almost 12 hrs. I than called the number he provided, it was an answering company that sent someone to ONLY clean the spot the ceiling fell from and not fix the leakage. NEVER heard from Heath, not even with my numerous messages asking him to please give me a call. The agency I contacted were very RUDE.
I than went in the kitchen. The apples that were left had teeth marks on them (not bite, but the print of someone’s teeth). There were bugs everywhere in this unit. The carpets in the closets of the rooms were old and smelled like mildew. The bathroom tub was not draining properly. My feet felt filthy while I was taking a shower. Again, BUGS everywhere… UGH.
When I finally spoke with someone using the number Heath provided (that person wasn’t Heath). They were very rude and dismissive, they told me the maintenance person would be there in an hour. I waited for 2hrs, I had to cancel a work meeting, and that person never showed. I finally called AirBnB and reported Heath. I sent AirBnB pictures of everything I experienced (mentioned above) and they refunded me 100% even though I stayed one night.
BEWARE OF THIS RENTAL. You will be disappointed.
Did I mentioned, I still haven’t heard from Heath???
Give me a call HEATH!!!!
Location was the only thing great about this rental.
SAVE YOURSELF!