The customer service here was absolutely amazing. They worked with us through inconveniences and made sure they attended to our needs to the best of their ability. The room was beautiful, clean, had all the utensils we needed and was spacious. They had gems hidden in plain sight. For example, the sofa turned out to be a full-blown bed. But there were some downsides. The pool was not open due to the pandemic. That was a bummer because we were all looking forward to it. You have to bring your cable for the movie theater. The TV in the apartment did not have Netflix or some other channels to keep us entertained so bring your Netflix with you. The painting room did not have anything to paint with and the music room did not have drum sticks or cables to connect the guitar to the speaker. We were looking forward to all this but they were all accessories. That was a bummer.