We booked this for my daughter's bachelorette getaway. Let me begin with the negative and end on the positive.
When we arrived trash was horrible!! Two trash cans overflowing next to the street with trash also on the ground. Additionally a third trash can overflowing with trash in driveway up by the house also with trash on the ground both in the driveway and in the flower bed leading to the front porch area. There was also open trash bags with scattered trash right at the back door on the carport area. Although the guy cleaning the house did come back and pick the trash up in the back, the front remained the same. I would highly suggest this be corrected. It gave a very negative vibe from the moment we pulled up. I really wanted to get a picture of my daughter's bridal party together outside the house as it in of itself was cute, but honestly the trash just did a disservice and killed that desire. Furthermore, upon us leaving, because the trash situation had not been rectified, we lined our trash bags very neatly at the back door as I couldn't in good consciousness put more trash on the ground out front. I let the management know we did this. Again, the trash was ridiculous.
Next I did let the management know that it was hard to utilize the kitchen when there were no simple kitchen essentials such as mixing bowls. They did rectify the mixing bowls immediately and had a set delivered. I did suggest that they may want to take inventory of what they have in the kitchen and think about what is reasonable to have on hand. I have never stayed at an AirBNB where their was no/to very limited kitchen essentials, even such as measuring cups, enough plates/cups for house guest, etc. This was pretty disappointing.
I had read a couple reviews regarding the master bathroom door not closing; I guess I would have thought this would have been fixed. I have to say this was quite irritating not being able to have complete privacy in the bathroom, especially since this is such an easy fix. I also let management know about this issue.
The next major issue we had was the smoke smell. None of us are smokers, so the smell was overwhelming from the moment we walked into the house. I did let management know and they immediately took the effort and ordered an ozone machine to correct the smell.
Another thing was the dead cut flowers left in vases in the game room area. This was just laziness to not clean up. Speaking of the game room, it seems they have replaced real darts with plastic tip, however the tips are all bent up and just junk looking. Furthermore, I suggested to management If they are going to continue with plastic tips, it would definitely be worth the time to repair the holes in that wall and maybe put up some cork around the board. Additionally, there is no pool chalk and the anchors for the pool sticks to hang, some are missing. And might I add, we love to play pool in our family which this alone was one of the selling points of why we chose this particular place, saying that, however, to play pool you have to constantly move furniture/pool table around because it's such tight quarters.
Lastly, there was no furniture to empty our luggage. I was not at all excited about 10 people living out of suitcases for 3 nights/4 days
Now to the positives......
I did appreciate the quick responses to my issues while we were there, both with the prepping bowls and the ozone machine due to the smoke. We also had issues with the door lock and was locked out and when contacting management, they responded super quick and had that issue rectified before we returned from being out.
Overall, I thought the home was nice and simply decorated and felt very welcoming. We had enough space and bathroom linen. One of my favorite unexpected things was I love that they have a Nespresso machine and several flavored syrups available for the coffee; that was a nice touch for sure, especially coming from a coffee drinker.