EJ was very responsive and helpful during my visit. I did reach out a few times for little things and I always got a response within the hour. Sometimes it was almost immediate. The location was great as it was a close 5+10 minutes for everything Dallas has to offer. The only downside of the location was there was a busy street near by so you could head cops or ambulance driving by. But coming from NY it's not even noticable. There were 3 bedrooms and the rest would be softness and blowup mattresses so itf you need more bed ros lol elsewhere. There are 4 floors and you enter in on the ground flood so there are lots of stairs so be prepared. I would consider staying there again if travel plans call for it.