Look up Lana Apartments and look at the past year’s reviews. It explains it all. Arrived to find no parking. Messaged the host who did not respond. Finally found parking .3 miles away. Walked up the the hall scattered with beer cans, trash outside the doors to a key under a mat. Not gated. Went in to wash my hands and found the towel stained and coated in hair. New rules posted on the wall stating no use of decorative towels or extra fees. Went to check the sheets after noticing a random screw on the floor. The sheets were coated in hair and stains and I stepped in water in the carpet. No regular pillows only decorative pillows. I decided this wasn’t safe and it was DISGUSTING. I contacted Airbnb to let them know I was leaving after the host didn’t respond. Two hours later the host responded informing me I was lying about the cleanliness. The stains were detergent stains and she took pictures of how clean it was. Airbnb is refunding me $9 of $357. Will be filing a formal complaint.