Unfortunately we had several hiccups with this stay. I want to first say, it was a large and really beautiful Airbnb and the things i am noting below are things the owner can easily address.
1. The location where the airbnb is mapped is not accurate. My aunt cannot walk for long and we had chosen this airbnb because of its listed location. The actuall location is just over a mile away, which we were not expecting and had to adjust for.
2. The key was not left. We waited 45 minutes for the owner to drop off the other key and missed our dinner reservations. We couldnt check in early and get ready at the airbnb, so waiting last minute to do it there was not a good idea because of this.
3. We stated on the initial booking that we had a service animal and they tried to get a pet fee of $175. Airbnb does not allow owners to charge for service animals, so i dont know if them asking for the fee was because they genuinely didnt know the policy or if because they wanted to get some extra cash. Either way, just something to be aware of for future bookings.
4. No shower amentities such as soap, hair condition or shampoo. We had nothing to clean up with, even just soap.
5. Tv remote batteries are dead.
Again, all things that can easily be addressed, it just was not an ideal check in experience and the rest of the issues. If these things are fixed, id highly recommend