Our stay at this home was okay. One we arrived and inspected the home I notified Rachel that the home was not cleaned thoroughly as there was hair in the sink and on the bathroom floors. The floors in the kitchen and living room area were also dirty and it appeared that someone may have made an attempt to clean in haste at best. Rachel quickly responded with and apology and advised she would bring doughnuts over the following morning. This was a nice gesture however the complaint was never rectified and my family and I were left to purchase cleaning products and clean the home to make it suitable for the duration of our stay. We paid a cleaning fee of $350 with the assumption that the home would be cleaned upon arrival and were sadly disappointed. On a positive note the home did accommodate our group and was in a quiet neighborhood where we felt safe.