Communication was good. The first apartment we got was not clean (as in massive stains on the bed sheets which had not been changed, dirt on the floor, no surfaces had been wiped, etc). We quickly got in touch with Jurny and after an hour they got back saying they would come the following day to clean. As there was nowhere to sleep we disputed that and in the end were given a different apartment for the first night, which was fine. Area has a lot of homeless. We did not feel unsafe but definitely something to be aware of. Parking worked well and it was nice that it was free.
Overall a good stay.