We are grateful for the accommodations, however, we have some serious concerns.
1. Non-working refrigerator. We contacted the host and he sent out a repair person. The repair person admitted the fridge was broken beyond repair and “the management” is aware of this already. This caused us to be unable to properly store our food. We had lots of food that went to waste and were forced to order food for our guests.
2. There are bullet holes in the window and doors. This was very unsettling for our guests. I understand that repairs take time, but I’m confident a better job of disguising the damage could have been done. It caused some of our guests to feel unsafe.
3. Broken chair set up at the dining room table. Fortunately we saw it was broken as one of our guests attempted to join us at the table. This could have been a horrible situation if it was used.
4. Broken lock on the guest room to the left of the kitchen. Apparently the door lock gets stuck? Our guest had to climb out of the window in the middle of the night to leave the room.
5. The pool hose was not attached to the timer. This caused the water level to drop below the pump/filter. Therefore the pool was filthy when we planned our pool time on Sunday. I fortunately knew how to turn the water on and get the pumps running again. But as a guest, is that my job or the host’s?
6. The beds in the guests rooms are extremely uncomfortable. The springs can be felt by hand with minimal pressure. Multiple guests resulted to sleeping on the couch.
7. The TV is broken in one of the guest rooms. We assume the person running from bullets knocked it over? (This was replaced within an hour of us checking out)
The best part of our stay was definitely the large quantity of towels and free coffee.
Based on our grievances, we requested a full refund of our stay as compensation.
As of the writing of this review we were told “we could have checked out earlier and received a refund of any un-used nights”.
We had multiple individuals arriving on different days, the logistics of moving accommodations wasn’t feasible. We tried to make the best of a bad situation. The least the host could have done is offered something. He chose to do nothing. Hopefully this review will cause the next person to think twice before renting. If you do chose this rental, check for bullet holes, working pool, stable chairs, comfortable beds, and a working refrigerator.