Everything was easy from booking to checking in to staying and checking out. The door code was changed on us one night so we were locked out for a bit but Nadia was able to quickly fix things. However it’s really important to note that one room has two air mattresses in there with no windows in the room. It wasn’t too bad, just unfortunate to not know that before booking. As this was a corporate retreat and it’s not a great look to ask employees to sleep on air mattresses when you’re expecting beds for a week. Other than that everything was fine.