The apartment is located in a large condo building in downtown Dallas, right next to West End train station. That means you are located up to 30 min walking distance to all major sights, which is pretty convenient. Safwty wise, you do have to understand that walking around at night may not be the smartest idea, as probably in any other US city. There are quite a lot of homeless people and beggars around the area, which is quite heavily secured by police force. We have never felt threatened in any way, however if you get scared easy, perhaps you may want to look elsewhere.
We checked into a dirty room - it seemed like previous guests has just left. VT team was soon on it and sent us entry info for the correct apartment that was ready for us. It was very spacious, comfortable and perfectly clean.
The building itself had a weird smell (aggressive cleaning materials?) on the hallways, but you kind of get used to it after a few days. The smell of the room was really unpleasant to our taste, but we soon discovered it was the artificial scent coming from the room fragrance that was plugged into the wall socket - once pulled out, the scent gradually subsided.
VT provided all the basics, such as trach bags, dish washing soap, (olive) oil, salt and pepper, toilette paper, ... Very helpful and not expected but highly appreciated! We could use a dining table to sit around, though.
There was a problem with the AC: it was blowing hot air into one of the 2 rooms regardless of the temp setting.
Our room was turned the train station side and there was quite a lot of noise coming from the trains and the street itself. If you have trouble sleeping and get woken up easily, search or ask for another room.
Free snooker (community) room, gym and parking add great value to this place. Pool are was closed.