It was a easy find and check in, but their cleaning service has accidentally forgotten to clean the apartment so it was very gross to walk in. After contacting the host she immediately had the cleaning crew come and clean around us. They were fast and efficient. The host also refunded the cleaning fee, which was nice but I believe more was due bc it was such an inconvenience with a group of 6 trying to get ready for a concert. Overall it was an okay experience.