George had ZERO communication, didn’t respond to any of our request throughout our stay. Missing house items, every single towel and wash cloth was dirty, bed sheets had stains. Room smelled like cigarettes when we checked in. Hate to leave reviews like this, and great communication usually balances some of these issues out but George literally responded to nothing. We had to purchase everything needed for home. He charges extra fee for every hour early and late needed in the unit. Fee was more than initially stated. Only thing good about this unit was it’s convenient location to downtown Dallas and convention center.