Really wanted to like the stay and give it a great review but there were some hiccups. Would just say it was okay which is hard for me since I’ve had really good experiences with other air bnbs.
CONS:
When we arrived at 4pm, the unit was pretty warm at 74 degrees. We contacted them right away and Vera walked me through how to work it. Still warm. Nicole then told us that there was an issue and maintenance had just fixed it and would follow-up. We were able to get some cool air opening the balcony door but definitely couldn’t leave it open when we slept as that would be unsafe. So it was warm during the night. No one wants to sleep hot, lol. Maintenance didn’t show up until the next afternoon to fix the a/c (luckily we were out when they got there). Unfortunately we had to wait 45 min when we got back as they were in the restroom fixing the a/c and this delayed our plans as we couldn’t get ready. Once the a/c was fixed, it felt so much better. The other amenity we selected besides a/c was we specifically wanted a place with a washer/dryer in the unit. When we booked it was listed but there was none and it looks like they updated the description to say “shared only” after the fact. Felt misled, we should have been notified of this to let us decide or not if we wanted to stay there. There seems to have been one in there as you can see in the bedroom closet where it was supposed to be. Also, the kitchen is listed as being stocked. They had two steak knives and no chefs knife so we were cutting meat and veggies with a steak knife lol. No simple things like salt, pepper, sponges (there was an old dirty one under the sink) - we had to go buy all this. Only two usable small bath towels for us to use. There was another one in the cabinet but it had a long piece of red hair on it so we didn’t use it.
PROS:
Again, really wanted to like it. It was clean which we liked and we didn’t have water pressure issues like some others did. Nicole did try to be helpful and we do appreciate that she did stop by to provide a nice note and some towels and knives (more steak knives though). The pool area is great and we did utilize the gym which I loved. Very close to many places. Grocery store is walking distance and we even had dinner at the Mexican restaurant in that area. Was great.
Unfortunately I don’t think it’s worth the amount we paid. Especially with the lack of kitchen amenities, towels and no w/d. Thanks.