The host (Jen) was very amenable and most helpful with every request I had. My daughter had oncology surgery, and I had to stay longer. I needed a place that was safe, secure, and close to the hospital. As typical of large apartment complexes, the parking was a good walking distance from the apartment door. But the security and location made it worthwhile. I took a collapsible wagon. I would ask for one of her properties again in a heartbeat.