Valet car was awesome, that was one of the positives from this place. Check in was fine, they make it seem like a secure building with codes to get inside however one of the doors was broken so it was unlocked all the time not to mention the stairs entrance doesn’t lock so anyone can access this building at anytime. Never did I feel safe and secure. We couldn’t even last 5 minutes in our room it smelt so horrible of cigarettes, I tried to find a window to air it out but none of the windows open. It was disgusting. I’m not someone who usually complains but I instantly called and asked for either another room or a refund. They were very polite on the phone and offered me to check out another room and if I didn’t like it they would refund me. The other room was way better, didn’t smell at all. We stayed there for the rest of our stay. The cleanliness wasn’t that great the shower/shower curtain was gross. If you look under the beds you’ll throw up....I don’t think it’s ever been cleaned. Also there is a gym located two floors beneath this unit so be prepared to wake up every morning at 5:30am to super loud music and the instructors yelling. If I had read a review like mine I wouldn’t have stayed here and I wish I would have taken the refund and left. The only thing convenient about this location was it was close to the American Airlines arena which we watched a game at. Save your time and money and stay somewhere else. Next trip we come to Dallas we will be staying in a hotel.