The check-in process is awful. They make you download the August Home app which you then have to create a profile/username/password for after you've emailed them a picture of yourself holding your ID. Yes, this part was on their description, which I missed the first time I read it, so just an added inconvenience although I get it. The long list of things you're supposed to get into the apartment include watching a youtube video to see how to get from the parking garage (mandatory valet if you don't want street parking) up to the apartment. Unfortunately, you're unable to click on the youtube link in the Air BnB app or even copy paste it into something useful. At no point was I able to get into the building without waiting for someone to open the door from within.
Once I figured out what building I was going to and I got in, the apartment was clean and of good quality. The host entity/company etc. was fairly quick to call me when I sent them a message on the Air BnB app, but I became quite fed up with texting and calling them repeatedly while trying to get my wife, 2 small children and all our stuff into and up to the apartment. Once you get the August Home app situated, it did open the door to the apartment as advertised. Other than the check-in process, the apartment was good. I would only stay there again if I were by myself on business, traveling light.