This is the second time we have stayed at Sarah’s place and we have found it very comfortable and the location is excellent. If something is not working, she jumps right on it and will take care of the issue. This time when we checked in the body soap was not there, I let Sarah know and the very next day, we had four new bottles at the house. In any business issues do come up, it is how the company deals with is makes them stand out. Sarah’s customer service stands out and that is why we will continue staying at her place.