Erica has amazing customer service, she even left a surprise for my birthday. The response time was extremely quick and she left more than enough things, to make sure we didn’t need anything. However, the home was not at its cleanest. The bathroom tub did not drain fully and dirt would collect around the tub and the shower had remains from the last visitors, which made us feel like it had not been cleaned. If the cleaning service was better I would definitely give this home 5 stars.