We booked our stay well about 6 months in advance understanding NYE would be a popular night in downtown Dallas. Unfortunately with about 48-hrs until our reservation, we received a message from The Guild saying they'd sold the property and could no longer honor the reservation through AirBNB, but if we sent them our personal email, they could help us establish a new reservation with the new owner. It seemed sketch, so we declined, but were then asked to cancel the reservation in AirBNB. Understanding this would leave us vulnerable to penalties of their cancellation policy, we declined and noted AirBNB Support would be contacted if they didn't initiate the cancellation. After 24-hrs, The Guild had not initiated the cancellation with AirBNB forcing us to contact AirBNB support to do so on their behalf.
It was a headache and frustration to find a place last minute in downtown Dallas on NYE. I will never trust this management firm again and encourage you not to either.