Pros: Good location to walk to food & activities. The unit was clean & had everything you need including plates, pots, silverware, & included laundry detergent & dish detergent including dishwasher detergent. Staff was responsive, accommodating, & nice. If you have kids, pool was more of a party scene, which was good for a 20-something, but didn’t feel comfortable taking the kids there.
Cons: We hit some storms driving from Florida which delayed our arrival & we didn’t arrive until 10 pm. I contacted them around 4pm that day to notify them of this, and no one was there to check us in. We had to wait for the arrival of staff (about 25 minutes). Note valet is pricey (43$ a night, but self parking is available 1-2 blocks away). Access to apartment is through a garage, which includes steps so does make
It difficult with luggage & groceries (we traveled with 6 people so we had a lot of luggage). Only one TV in unit. I like to watch news as I get ready for the day but no TVs in bedroom. Also received a text that I immediately responded to followed by a call from Sonder at 2100 stating we were going to have our security deposit withheld because the “noise detector” was off the charts at red… come to find out the noise detector was directly under the ONLY TV, and the TV is was at a reasonable level. Staff did state they “notated my account” & won’t get charged but still was offensive. There was a full night where we also had no water after returning from an event which was extremely frustrating.