Carolina was very responsive with communication. Her response was swift and problem-solving when my husband and I locked ourselves out the very first day, we Both thought the other had the keys. The apartment is beautifully appointed, looking like something from a magazine. I took pictures of every piece of art. (I’m an artist). It was quiet, the bed extremely comfortable, bathroom nicely sized and everything was very clean. The location was perfect and in a quaint neighborhood near White Rock Lake. We will stay again when in town. —100% better than any hotel.