Mario was a great communicator. The bishop arts district is a great area to stay, and I’ve stayed in this area prior, however my guest didn’t feel comfortable and secure enough to stay here because of the complex. Yes there was a camera but she still felt very uneasy. The inside was just as showed however. I had to find somewhere else to stay. I reached out to airbnb support and the host and was not issued a refund nor partial refund so my best advice would be just to search up the address before to check if it’s to your liking.