Thought I had booked a solid location for our stay but as soon as we get off the plane I’m trying to contact them for the 3rd time about our access information because our stay WAS already confirmed and we had still yet to receive it . Instead I get a cancellation email 1 minute before check in time . So we got to wonder around Dallas looking for somewhere else to stay … terrible communication. 10/10 would not recommend if you want a reliable place to stay .