The host gave us information for apartment #619, so we checked in and finally got access to the building and apartment after a few phone calls with Roy. At 1 am, mid-sex with my husband, another couple walked in on us. They said they too rented that apartment. I called the host, who said we're supposed to have #419, not #619. At NO POINT IN TIME was this EVER communicated to me. I asked for a refund and was told "no". We will NEVER book with Roy again.