I arrived late in the evening due to airline delays during the near-nationwide freeze in December of 2022. Stanley was in the house (he lives there) and greeted me when I came out of the room (which one enters from the side of the house via a code on the exterior door leading directly into the rooms -- there are 2 separate rooms in the home used by Airbnb guests). Stanley (and his adult son whom I also met) were affable and helpful. After an initial glitch with a breaker switch (which was not anyone's fault), it was smooth sailing. Julie was responsive and dropped by a day or two after my arrival. She and Stanley were helpful and considerate during my stay & the suite is very comfortable. One other note--though the home is fairly close to a major road--two blocks away I believe-- I rarely noticed it (I typically have the overhead fan on (i.e., white noise) as a sleep aid. That being said, if you are an extraordinarily light sleeper, it might be a consideration