Very responsive. Instructions were descriptive. Great location. Great space, alot of room. Two bedrooms, but one bedroom doesn't have a door, just a partition. Bathroom was good. Great water pressure and heat. Nice views out the window. Fully stocked kitchen with utensils/plates/icemaker in fridge. No parking space included, but street parking available. Not uncommon in downtown areas. Overall, would most definitely recommend, especially if you have more than 2 people. Way more comfortable then staying at the hotel right across the street.