I gave Vera’s stay a 4 out of 5 stars because we had an issue arise at our initial rental location.
It was 20-30 degree weather in Texas during our stay, so having the heat on was an absolute must. It took a while to get the heat going and when we finally did, it shut off after a few hours & would not turn back on.
After some time, Vera came and was able to move my family to another one of her units close by.
Beside this issue, no other problems arose once we were upgraded to her other location.