While Vanessa was super responsive and open to the feedback, ultimately, I cancelled my reservation after one night and made other arrangements.
The apartment was not clean - hair/debris in the bed and bath/shower, dirty fridge with leftovers, debris and dirt on the floor, etc. and I didn't feel comfortable staying. I will say that Vanessa was super responsive the entire time and was willing to bring new sheets and towels, etc. but I had already made my decision to find other arrangements.