For some of the stuff, it might be difficult to pin against them, because I only booked about 3 hours prior to my stay. The way I was told to get in did not work, luckily someone was on their way out & let me in. Getting the keycard for my actual room was simple. One of the workers came by my room & gave me a number to contact for any issues. The person on that number they gave me different instructions to get into the building. Once I got in my room, the first thing I saw was the sofa bed, & it was a mess, I didn't touch it or need it though. The whole apartment room just felt dirty, again I did book only about 3hrs prior, so maybe they didn't get the chance to clean? The circular couch that's used as a coffee table had stains, the remotes had stains, the stove, the floors & bathroom sink, all which probably could've just been wiped down & it'll probably look okay. A lot of this made me question whether or not I actually wanted to stay there. The giant window & the view was pretty amazing, honestly it was probably my favorite part about the room. From that phone number I contacted, I was told that they substituted cable tv for Pluto TV, which was a bummer because I wanted to watch the NBA Playoffs, & that app did not have ESPN or TNT. The shower drain was very bad, it clogged every time I showered & took a long time to drain. All of the amenities were closed for the time being, I wish I had known that prior because I like to gym. I feel like the apartment doors might be too thin or the place is so echoey, that you can hear a lot outside of your room. Some people down the hall were having a party that lasted until 4am, which I don't really mind honestly but just noting. A security guard eventually came & told them to stop. I felt bad for even watching TV at night even at low volume, because like I said, for some reason you can hear everything since it's so echoey. Free valet parking was very convenient, which was a big part of why I chose this place, because from my research most Dallas downtown hotels/stays didn't have parking & if they did, it's expensive. The walk from the parking structure to the building was always sketchy though. That whole area feels a bit sketchy, I wanted to walk around DT during my stay, but after seeing that area, I opted not to since I was alone. One time while driving in front of the building, some guy was just heckling me for some reason. And just down the street, at night time there's a bunch of homeless just sleeping on the sidewalk. If I come to Dallas downtown again, I would probably choose to be more upper downtown where all the bigger buildings are. All in all, I think if the room was more tidy up a bit, it would've been nice, but like I said I did only book 3hrs prior. Overall it's a beautiful room.