The check in instructions were very clear, even provided a video. Unfortunately there was a mixup when we arrived and someone was already in our booked room. They ended up having us stay next door instead. Kickstand responded quickly and was helpful in getting the situation rectified and gave us a slight discount to make up for it. The area was nice enough but the cars and people outside could be heard all night. Additionally, we spotted two love cockroaches and one dead one in the apartment. Otherwise, the experience was good. Decent location and value for the money but we will likely look elsewhere next time we're in town.