I cannot believe the high amount of good reviews here and maybe I am just having a rare bad experience. Though, I find that hard to believe when the house condition has clearly been the same for a very long time. I’m sharing this so others can consider this. No amount of apologizing can make this right or better. To start, when we first arrived my mother in law advised that the refrigerator was full with other peoples food. Not sure if this is frequently restocked but some of this had been used and was not unopened. Gross. Then next we noticed that the kitchen didn’t seem the cleanest. The floors seemed to be dirty as well as the kitchen countertops. You know that gritty feeling? The house is an older house and that’s not an issue but as a result of it being an older house you can see the wear and tear and lack of cleaning over the years. Dirty baseboards. Dirty walls. Marks and punctures on the walls. Gross but honestly we were here for the Christmas holiday so we tried to make the best of it and not allow it to ruin our experience. I cooked chili the first night we were there. Mind you, we thoroughly cleaned the kitchen and counters before doing this. While I am cooking and walking to and from the kitchen to check on my chili I see a roach. Yes, a roach, crawling on the stove. Disgusting!!!! I understand bugs are a common occurrence but not roaches. Where there are roaches there is filth and a lack of cleaning. I was so disgusted. In that moment I lost my appetite and Christmas spirit. From there we once again cleaned the kitchen and removed as much as possible from the counters. We sent my father in law on a run to find Raid on Christmas Eve night. Thankfully he found a used can in a gas station and brought it home to do some spraying. The next day we found another smaller roach on the counter and in that moment we decided we would be leaving that evening. There are old pots and pans that are very old/very worn. This was my first experience at an Airbnb and my mother in law had to explain this was nothing like her previous experiences at Airbnb’s where the lodging is immaculate and everything looks practically brand new. Which is what a standard hotel is like. There were signs on various doors saying no trespassing and they had tape over certain doors and cabinet doors. This was very unsightly especially considering we are celebrating Christmas here and a few relatives coming to visit. Some of the wash cloths had stains on them. Gross. The iron did not work and was taped up with electrical tape. The ironing board was rusted and looked like it had been there since the 80’s. Almost all of the outlets could barely hold a plug in them. Its hard to believe this was not all just a terrible joke. I am extremely disappointed with my experience at this residence.