Upon arriving to the Air bnb after a very long drive, someone else was staying there. The owner approached this person and told us the lady accidentally took our air bnb but we could stay at a different one. She also stated “if you do not like it, I will refund you everything you paid.”
We went to the other air bnb location. It’s in a very old house with 3 other “apartments.” Come 11pm, the person above us was stomping around non-stop. I then messaged the owner and stated that we will not be staying the night there and that it was not what we had originally purchased.
The owner then shorted me over $70. I approached the owner in which she stated that I did not cancel the reservation on time to receive a full refund. Mind you, SOMEONE ELSE TOOK OUR AIRBNB.

Will not be back.