Overall, this experience was just “okay”. I use airbnb frequently and would not return here.
I requested an early check in (for an additional fee) weeks in advance, was told I needed to request that within 1 day of my stay. When I did, I was told I hadn’t notified them soon enough to have the cleaners come earlier so I had to hang around the city with my luggage for 6 hours.
The floors were dirty enough that dirt came off my feet in the shower. There was someone else’s hair on the bathroom floor. The host provides a washer and dryer, but no laundry soap for even one load like most others do.
Though I realize this was out of the host’s control I had to deal with fire alarm testing the first two days and an intrusion to my privacy while I was not in the apartment by the city “inspecting locks”.
I was not impressed by the passive aggressive sign left by the host suggesting I was a terrible person jeopardizing their living if I left them anything less than a 5-star review.