We did not stay at the home. When we arrived we noticed the bedding wasn’t clean, hair on all the beds. We took the sheets off all 3 beds and washed them. After further inspection through the house that’s when we noticed the bathrooms and floors weren’t clean. There was obvious trash on the master bathroom floor. It didn’t look like anyone attempted to clean. I can understand dust from a vacant home but there was a cigarette butt under the bed, trash on the floor, bathrooms not cleaned. Not a place we wanted to stay with our children. We reached out to Airbnb and explained our situation. They in turned attempted to reach out the the host. It was explained that both parties need to be contacted and have the opportunity to correct the issue/complaint. The host did not respond to Airbnb at any point. I was in contact with Airbnb, through the app chat and by phone, for over 16 hours before they let me know the host did not respond to them. They assisted in the cancellation and refund of our stay. The location would have worked well as we were in Dallas to celebrate with family that lived near by. Airbnb did help us through this unfortunate experience. This was definitely not the experience we wanted. My husband noticed reviews for both the host’s properties were the same. I am not sure if this is normal, he didn’t have any reviews for the home in Dallas or the reviews we saw were copied.