I've never written a negative Airbnb review. We've stayed in many in different countries and always had good experiences. But our luck ran out with this stay. First of all, this was a very deliberate bait and switch. We wanted to stay in a very specific area near our daughters place and all the restaurants and shops. We reserved a flat at a certain address which was a perfect location. This "host"-- which is really a huge corporation operating under fake host names--insisted on sending the checkin instructions to my personal email rather than through the Airbnb app-- a clear violation of Airbnb rules. We followed the digital map and instructions provided and checked into what we later realized was a totally different address nearly a mile from the address we thought we were reserving. We didn't realize this until we got a ride app ride to the given address and realized it was not the place we checked into! Thankfully we had a very kind driver who helped us figure out where we needed to go. Otherwise we would've been left at the side of the road not knowing where the Airbnb was! When I contacted the fake host with a fake name, he/she did not even apologize , just wanted to know if we were checking out. Where else were we going to go on a busy Saturday night in a big city with no other reservation? The host was rude and nasty and though he/she eventually said it was a mistake, they never offered a refund or any other remedy. Also some other bad things: there was absolutely no security in the apt building or parking area. Anyone could walk in. We had covered parking but it was not secure. The unit was mostly clean but the outer shower curtain had nasty mold on the bottom, and a filthy iron left a stain on a blouse. Also, the rental company had the gall to call me long before checkout, when we were visiting with family and friends, to try to force me into checking out early! Finally, this is the only Airbnb I've ever been in where they wanted us to strip the linens off the bed (sorry, we are not your housekeeper!). So-- unless you want to be lied to, cheated, disrespected, pestered, and expected to provide free maid service for a soulless rental corporation, don't book any unit with this corporation, which Airbnb won't let me name.