Jacob was very responsive in getting us set up with a very late arrival. The apartment was as described, a few sketchy neighbors but that's out of his control. Our main concern was that clearly somebody had entered the apartment one day while we were gone. The lights were turned on and trash can was moved. We didn't like this because we weren't given a heads up that somebody would come in, and all of our possessions were in the room. It made us concerned. We actually ended up leaving because of this and stayed at another location. Overall I just say stay at your own risk, but the unit is as described an entry is fairly secure. It is close to downtown