We arrived at the unit fairly late in the evening as we had a late flight. Upon arrival, the unit's cleanliness was not acceptable especially with Covid going on. It was a shame because the area was nice and we were looking forward to staying here. The host was especially understanding and provided us with a refund outside of the cancellation terms. I'd just read the fine print of all the policies when choosing your stay as not all work in favor of the customers. Thankfully this host was understanding. This overall experience was stressful as we lost hours of our weekend trip having to relocate to a hotel.