I loved the idea of this house.
Let's start with the good-- the design is modern and fun and the place feels good to be in. It's spacious and perfect for a family trip. I loved the bathtub and master bathroom and closet. My husband and I traveled with my mom and the three of us felt like we had ample space. It was awesome having a garage to park the car in and they even left the clicker which made using the garage so easy. The location is great--walkable to Katy trail, restaurants, grocery stores, etc.
When we arrived we were really excited. However, as we entered it kind of seemed like someone had done a half-assed cleaning job. There were keys left in the closet where they store extra soap. There was a huge sticky spot on the floor in the kitchen. There was a broken window covering on the side window (which was fine since no one could see in, but still) and in the garage, the shelves looked like they had been backed into. Some were hanging on by a thread. There also was a faint smell of marijuana lingering the entire 4 nights towards the office and garage and we do not smoke weed.
The internet did not work. Heath was good at responding to my messages at first, but after the first night, I just called the number on the oven with issues regarding the internet. Since the internet didn't work, the host was helpful and brought a hot spot which was really nice and a total plus. My husband needed the internet for work.
My main concern with this house was that on night two, my husband found a fully loaded semi-automatic rifle in the bathroom cabinet. I am not anti-gun, but I am anti-leaving guns around where random people who don't know how to use them could find them. We didn't have any kids with us on the trip, but it made me feel sick to my stomach that a child could have found that, started playing around with it and a really tragic situation could have occurred. I called the management company to report the gun, and they answered and said they would send someone "RIGHT AWAY" to retrieve it, but no one ever came to get it, so I left it out on the side table in the dining room.