We were very excited to rent this place but our excitement was short lived. The host was very responsive before and during our stay. The house is very dirty and needed a deep cleaning. We found some roaches in kitchen around the silverware and a dead one as well. Upon arrival the pool was dirty from a storm the previous night and we lost a day in the pool. This was not the fault of the host and we understand that things happen. I contacted the host and he sent out a pool tech the next day and the problem was solved. The previous party had filled up all the trash cans and there was trash all over the parking area and smelled horrible. I contacted the owner and he sent out a crew to pick up what the city didn’t. He also did offer to send out pest control right away but we had kids around the house and felt like we should just ride it out. The problem with this place is that the host is not maintaining the property as it should be. It’s a beautiful property in a great neighborhood but a property like this need lots of upkeep and it’s not being done. There is a disconnect here between the host and the cleaning and his maintenance team. The house has many pluses like all the TV’s, outdoor Bluetooth speakers, ping pong table and pool tv which we used for movie nights. The house also had a grill which we used everyday and plenty of replacement gas tanks if you run out. The house was big and gave us all plenty of space to take any calls and for everyone to have their own space. To call this house luxury without fixing the issues and without a deep clean is misleading. I expected more from a property considered to be luxury. I would not stay again but don’t get me wrong we made the best of it. When you pay the price requested you expect certain things. He did credit us back maybe half a day for the inconvenience and was very apologetic for the inconvenience. We thank the host for always being responsive and trying his best to make things right. We hope the issues are addressed so others will continue to enjoy this home.