We had a slight issue with the internet one day and as soon as it went out, Mitch
Called and began to walk me through the procedures to get it back on when we realize it wasn't working, he called a few people in the neighborhood and we found out it was a system problem. Then he arranged to have a tech come out the very next day. He kept me in the loop every step of the way. I was very appreciative of that. Checked on us a few times by text to see if we needed anything and if everything was going okay. I feel he went out of his way to make sure we were comfortable. Definitely would recommend this house.