Luca was great; very responsive and willing to help. The WiFi wasn’t working the first day and they were able to help me resolve it quickly so I could keep working. This place was extremely spacious. The beds are like the Manhattan-style bed so lower than your typical bed, but comfortable nonetheless. The water pressure was great but I guess it gets the job done. We were not crazy about the neighborhood; it didn’t feel very safe. You definitely have your fair share of homeless folks wandering around. If you’re sensitive to it, just know the hallways always smelled like weed… but I never saw anyone smoking so that was odd lol If you plan on cooking, be mindful that it’s lacking a lot in terms of tools and such. The dishwasher had to be run a couple of times for the same load because it just could never seem to get the dishes clean. Otherwise, I think I can speak for all my guests when I say we enjoyed our stay. The place has much potential!