It was unfortunate maintenance issues occurred but Health was very kind and fast to help, and offered to let me out of our contract. I didn’t feel comfy there for some reason, but can’t explain why. The no hot water or tub stopper was disappointing bc I was so cold and ready for a warm bath, but only found spiders, dirty sink/towels, hair, and cold H2O. Heath was fast to offer help, but I was already freezing, as the temp inside was 55F upon arrival, tried to find clean towels for hot bath, had to go buy my own (his were covered in hair) came back, ran bath water, realized no stopper/no heat, and was too cold to wait for him to try and find out if maintenance could come out. I requested a refund and to leave, as I was only there less than 1 hour, and he kindly agreed despite his policy. Hair was hanging off staircase. Great location, kind host, cute area, needs a little TLC & hot water. Appreciate you Heath for fast / understanding response! Try this place NEWay! Bet he’s fixed it now!