when we go there, it was easy to get through the gate to the garage, and the apartment was easy to find, 6th floor, to the left. I felt safe since it was a gated community. The balcony has a relatively good view, just keep in mind that your neighbors will be able to see you on the balcony. There was extra blankets, and towels, but the sofa bed did have a stain/mark of I want to say food, which was brought to their attention, with other little things I pointed out.