I’ll start with the good: the apartment was exactly as pictured in the listing. They had a few kitchen utensils and supplies but no spices, which is fine. The beds were comfy, but master shower was dirty.
However, I wouldn’t recommend a family stay here. We use a white noise machine for our baby while sleeping to help drown out noises commonly experienced in an apartment. The machine is quieter than a washing machine or dishwasher and it was setting off the alerts on noise detection devices installed in bedrooms. They messaged me and called throughout the night when we were all sleeping to inform me their alarms were going off. After the first time explaining, I would have expected the customer service staff to make a note to ignore any further false alarms. They instructed me to unplug the device but it was screwed into the wall and I didn’t have a screwdriver. They continued to call and message at night. We did not feel welcome here. :(