We arrived after checking in online. Host did not provide a passcode to the door so we couldn’t get in. We messaged and tried to call the host several times to no avail. Finally contacted Airbnb; they also could not get in touch with the host.
Bottom line, we paid in full for a place to stay and couldn’t get in. We were forced to find other accommodations late at night.
The host finally responded at 3:04am via Airbnb message “apologizing”. No reason was given for the terrible service.
We have had nothing but great experiences and great hosts with all other Airbnb reservations in the past. This was NOT one of them.