wasn't ready after 1 as stated in listing. his maid, he claimed, was coming in after 5. he said "he thought" I'd come in after 9 to 11 pm, when I was just in general saying I'd be coming in late, but why is the property just not ready in general after check out time after 1 pm as advertised? he said he would give further instructions on Friday, not a word from him in the morning....I thought "fine maybe he will write in a couple of hours". NOPE. Got there at 3:30 pm on that very Friday, and still no instructions. Also it was AN APARTMENT COMPLEX. I couldn't get in because a gate code is required. He also was very vague with the instructions on the default messages "key in the lock box", which was an occurring theme.....which is dumb because WHERE IS THIS LOCKBOX? He didn't even tell me where the unit is. There are like 100 apartment units and probably 8-12 buildings and I'm supposed to just find a needle in a hay stack? And not only that....he said he didn't want me to go in there because it wasn't cleaned up yet, WHY WOULD HE LEAVE INSTRUCTIONS (however vague) TO FIND KEYS IF HE DIDNT WANT ME TO GO INTO HIS UNIT? So I tried calling him, 6-7 times. I texted him even. He claimed he was "on the other line" but we all know it takes 10 seconds to make a courtesy text while on a call. He was not very about his business with the whole thing and just seemed either highly incompetent or just a scammer. I am inclined to think the latter. now here is the kicker, I guess he thought I'd just give up after not hearing from him. I thought, maybe I'll ask if the front office of the apartment knows anything about this guy. Turns out he wasn't even supposed to sub-lease to anyone else on Airbnb. They asked to see the messages, and I figured, if he is going to treat me like an idiot I might as well. And as I'm leaving the property, lo and behold, HE CALLS ME. And somehow he knew I went to the front office. I guess that put a fire under him to be about his business. So this is when he was going on about "my maid hasn't cleaned the room yet, come after 5". So I'm being VERY PATIENT with him at this point and figured I would give him another chance. I went to Austin City Limits and MY VIBE WAS RUINED FROM THE WHOLE THING. I just wanted to check in on him, and the room, while I'm trying to enjoy the show. He texted back and said "it's best to cancel now, since this thing is a whole mess". First of all, WHY DIDN'T HE CANCEL AND GIVE ME BACK MY REFUND? It's bad enough I'm stranded now (I ended up trying to sleep in my own car, which I couldn't) but now if I myself canceled, I saw I wasn't eligible for a refund. So for the longest I tried to contact support throught text, as I was trying to multitask watching a concert while getting this mess handled, and I happened to misclick to cancel the booking. I NEED MY MONEY! I work all day driving strangers around, for 12-16 hours to make the money I did to spend on this reservation. HARD, EXHAUSTING, AND EVEN RISKY WORK. I would be open to rescind this review if I get the WHOLE REFUND.