Cecilia was very responsive to my initial request for accommodations and answered all my questions in thorough detail making me feel like I was in good hands. The place is exactly as pictured; very warm and inviting. I was arriving later than normal "check in hours" and Cecilia made sure that I was able to access the place and provided comprehensive detailed notes on how to locate and access the apartment. I was in Austin for work but it just happened to be SXSW during the same week. She left me local coffee knowing that I would need the caffeine boost in the mornings, as well as left some great recommendations for places to visit while in the area. It's very accessible to a lot of what Austin has to offer; only about 1.5 miles to downtown/convention center and even closer to some other nice restaurants and boutiques.