Jacob made us feel welcome and was available by phone and email when we needed him. We did not have a car so the bus was important to us and it was a few minute walk to the stop and we went all over austin. The neighborhood is delightful and quiet. There is a good BBQ place down the street and Juice Land is a 5 minute walk. The area was safe. The flat had everything we needed and we would (and will) go back to Jacob's place.