Kelly was very warm and welcoming throughout the whole process of booking and check-in. She left us a welcome note upon arrival and provides lots of information about Austin and the area in the house. Directions and instructions for access were also spot on.

The house itself is lovely with lots of special touches - cozy blankets, filtered hot and cold water, a memory foam mattress on the main bed and a heat lamp in the bathroom (especially loved this!). The decor is comfortable yet stylish and not at all fussy so you feel at home and yet like you are someplace special.

Kelly is very responsive to requests (we needed an extra blanket and had some trouble with the TV) and great at communicating around needs and timing. Overall a great experience!