I booked this for my husband & son who were going to Austin City Limits festival. They said everything was great! They had all they needed for coffee & breakfast in the mornings, A/C for the heat, blankets & heater for the cold, parking, clear check/in out instructions, and lots of fun art that they really enjoyed. Jennifer responded promptly to my booking & questions & went out of her way to set up comfy sleeping arrangements for my 6'7" son. They recommend 10/10. Thanks Jennifer!