The home is very urban we had a two night stay. At arrivals we noticed the area wasn’t looking very safe. We were all girls and little scared. Sarah whom I’d been in contact with stated I could check in little early but check in wasn’t till 4pm. We arrived at 2pm. Wanting to unload and get some late lunch, we’d been traveling for hours and just tried and hungry. The code we were given NEVER worked. The “manager” a guy came to see us in. He seem bothered to have gotten called to come out to the property and told us several times checking wasn’t till 4pm made us feel unwanted. We stated we just want it to unload and go grab some food for we have been traveling for many hours. He didn’t seem to understand he left us towels and we immediately noticed the cot was broken he stated he would be back to fix it he NEVER did so floor. I also asked him about the neighborhood it seemed very unsafe and he stated “ well this is the east end and it’s up and coming” … I never knew what that meant. We couldn’t use the freezer because it was broken. We only had one roll of toilet paper to share for both restrooms.
Any time we left/ stepped out we had to leave the back door unlocked because we never got the code. We didn’t feel very safe and couldn’t really explore Austin like we wished to because our belongings were in the house & well the house was unlocked. Last night after a dinner I text Sarah and said hey we’re locked out the house the code isn’t working or maybe I’m not doing something right! She gave me a new code and worked well. We left Saturday morning at 10. We did ask we were asked to to clean up after ourselves and strip the beds wash our dishes out that up take out all our trash and we little swept. If not I was told “ and don’t make us charge you a nightmare or late checkout fee” so idk why we were charged a cleaning fee? But let’s leave this on a positive note! No one broke in, the pool was awesome and volleyball net was perfect. We did not use the bbq pit but my morning coffee (which I cleaned the coffee maker for it was VERY dirty) and morning reading outside under the tree was great!