Overall experience wasn't too bad. One day prior to my trip I was informed that Wi-Fi hadn't been set up and wasn't available. I asked if there were other alternatives that were available but besides coffee shops only other options given was that I could cancel my trip and book elsewhere. I asked if I could check in early and was asked to pay a extra fee for the service. On the day of my arrival, I informed Edouard that I would be in around 11am or 12pm to check in. He was confused and told me I never paid to check in early even though I had paid days prior to the trip. Thats when he let me know he was sending a cleaning crew and had to "kick out" those who were staying in the apartment before me. He told me the cleaning could get done in 30 min. The time frame didn't make sense for a cleaning that takes an hour or 2 to do properly but he said it could be done sooner but I didn't want to rush cleaning so i asked for my money back. Projector and Roku weren't set up and lacked batteries.