No coffee pods for the machine!! No hot water in master bathroom and the tub literally may not even be connected to the water? It was moved out of place and weighs about 10 lbs? Weird. Simple effort for coffee would be good. I asked for the ability to drop bags off before our work conference and was directed to a link to pay more money However they sent a link multiple times to “help with cleaning” by letting them know if I was leaving early. How about I send a link for you to pay me $25 to let you know if I’m leaving early ? No hot water was most annoying , no lock code in the app or any email was also annoying.