Would've been 5 stars across the board, but the backyard was very run down. BUT-- it is completely understandable. So I'm rating it 4.99999 stars.
Apparently this location was posted by accident and the pricing was MUCH lower than it originally should've been. The host reached out to me IMMEDIATELY to make me aware that it shouldn't have been listed, but ensured me that they would get the place ready by my check-in date AND would be able to honor the pricing agreed upon. <-- AMAZING.
Once I arrived, I could see the mattress boxes out on the curb, so I knew they had been working hard to get the place tenant ready. Which brings me back to the yard. Knowing that this was an accident but they were still willing to allow me to stay here, I knew that there would be hiccups along the way since I was the first tenant. The yard was a work in progress, but they allowed to me to do some yard work myself (fill in holes, dog proof the fence, pick up debris and nails, etc) to make sure my fur babies would be safe in the backyard.
As for the house itself, they had everything necessary! Any tiny issues I had (a loose cabinet, a missing screw on the brand new ceiling fan, the water heater not being hot enough) were immediately fixed within 48 hours. And as for big issues, there were none.
I'm sure they will be able to do more cosmetic upkeep now since they will have time to spruce up the place, but they did a fantastic job!
The best part of the entire 3 month stay is that they were able to accommodate me so that I would be able to bring my dogs with me! No ridiculous breed restrictions, no size limitations. They were NOT bias at all and I give HUGE props for that!! I would 100% rent from them again if I get another contract in Austin,TX!
Now about the area: I read reviews about Riverside being "run down" and "scary", and about car break-ins and gun shots every week. . . . I stayed there for 3 months and my car was never touched, nor did I hear any gun shots. Maybe I just came during a good time of the year? Lol. But sure, this isn't the bougie side of Austin, but the house is really cute and clean, there's no traffic noises outside, and I'm constantly seeing people walk their dogs around the neighborhood- so it can't be too bad of an area, huh?
•Dog-friendly
•Cute house
•Quick responses/great communication
•Super accommodating
10/10 Recommend!