Shirliene was very welcoming and checked in to make sure our stay was going well several times! The check-in and check-out process was a breeze. We didn’t have any issues with the apartment itself at all. The reason for the four star review is that the complex was very unkept and smelled pretty badly. There were numerous amounts of trash outside, near the parking, the walkways and elsewhere but I’d say that is due to poor management of the property.