The days that I originally booked to stay at Paula's listing fell right around the time that austin was still 20 something degrees & undriveable weather. One day before check in I requested a change of dates and it was approved within less than 6hrs. The day of check - in, I received a text that the house was ready to check in if I wanted to show up a bit early, which was super thoughtful.
Besides the outstanding response rate and clear communication the stay was very clean and in a perfect location. 10/10 would recommend!!