Isabelle and Ralph were very communicative and responsive while we were booking and during the stay. The house is nicely laid out inside, especially the open-format kitchen+dining+living room, and the polished concrete floors and kitchen appliances are even nicer than in the listing photos. There were many convenient electrical outlets / chargers / power strips in the downstairs area -- a nice touch and very useful for a working trip. Kitchen utensils and the like were brand new / in good shape and covered all the basics. The beds were comfortable and bedrooms a good size. The AC / climate control was good on the whole though sometimes fluctuated unpredictably, but I am sure that has more to do with some fine-tuning of Nest (having one at home myself, I know) than anything -- was manageable.