Ruby wasn't a perfect host. She can be gracious and charming, but she ended up being difficult for me as an Airbnb guest. Be clear: Her space was immaculate, on a safe street near two major arteries, and the amenities couldn't be better. But our interactions were surprisingly difficult.
She offered me a special rate. When I asked her to make good on it she grew irritable, and referred me to Airbnb help, who assured me it was hers to initiate. She never delivered on that offer.
Ruby went on vacation abroad while hosting, but didn't let me know that before I booked. ( This is frowned upon by Airbnb. ) When I checked out late, profoundly apologetic, she posted photographs of my things online.
And the day before my next booking with her, she cancelled my stay -- an Airbnb rarity -- and left me scrambling for a place. After all that, she asked for more money.
This was breathtaking. I am certain that people will see the best side of her in the future. I saw more than that, and I wish I didn't have to.
I still wish her the best.