our expectations fell short when we arrived in Austin.
The place was not cleaned and we found trash around the house, crumbs on the kitchen counters, several cigarette butts on the patio area, open and empty bottles of shampoo/conditioner in the shower, and a dryer full of towels and bedding.
He had someone come over to clean after we called him about it, but she stayed for only about ten minutes. We were also only given one roll of toilet paper and paper towel despite having a large party of nine guests, and after asking was only given one extra roll so we ran out before the end of our stay.
On our second day, the toilet in the only bathroom stopped flushing. We called him and he sent over a neighbor to fix the issue, but it was nonetheless another hiccup we experienced.
Also the listing looks significantly different than the photos presented on the air bnb website. The furniture in the living room, bedroom and patio were all different and the lighting was extremely dim even during the daytime. In the photos, the patio boasts a beautiful couch seating area which was not there when we arrived. Instead, there were several broken wooden chairs and table in its place and a lot of dead leaves.
Unfortunately we also noticed a lot of ants and even cockroaches in the bathroom and one of the bedrooms.
jesse had promised us a refund of the cleaning fee upon checking in but did not answer my texts or requests on the air bnb app after our stay. we received our refund after contacting customer service. all in all,
we wished we had stayed at a different place.