I booked Urban Stay’s place for a party of 14 people. The listing stated there were 6 beds, 1 pull out couch and 2 air mattresses. The “pull out” was a foam pad with no pull out to put it on and the air mattresses had no pump to blow them up. We ended up buying 3 of our own air mattresses to sleep everyone and avoid having to look for a new place to stay. We left our air mattress purchases at the location, so hopefully guests can benefit from these in the future.
Nonetheless, this place was conveniently located. Although I wouldn’t recommend walking the streets at night, it was about a 10-15 minute Uber from downtown, the airport, etc. UberEats and DoorDash both delivered to the location. There was a coffee shop and a dollar tree a block up the road. We had a late flight leaving ATX and the hosts offered us the option for a late checkout for a $50 fee, which we were grateful for! The check in and check out process were both very seamless and easy.
As our stay went on, some more concerns began to arise. We quickly noticed that the oven did not work. The gas line didn’t seem to be connected but it was giving off an unusual smell. We had a firefighter in our party who checked it out and determined it unsafe for use. I notified the host of this in private and received no response.
The upstairs hallway bathroom had a foul smell for the entire trip. We opened the windows and continued to use it thinking it was coming from the toilet. On our last day there, we noticed the abundance of BLACK MOLD on the inner shower curtain, bathtub and outer shower curtain. We immediately went to purchase cleaning products to clean the area, clean ourself and our belongings. We were not going to risk infection and disease due to black mold. I messaged the host with my concerns and included pictures in hopes that they would address these concerns in private. The hosts failed to respond to my message.
In all, this is not a horrible place to stay, just be aware and take it for what it is. Enjoy ATX!