Jennifer was incredibly accommodating and responsive. Check in was hassle free, and she met with me when I got there to figure out if there was anything I needed. I went to Austin to cover the music there so I was out most of the day, but was able to do work in the morning. I was able to prepare myself some breakfast before I left as there is an easy to use hot plate in the room. The Wi-Fi was way faster than I expected, and it was one of the most important amenities that I needed as I was writing and posting about the event. Everything was very clean and comfortable. Jennifer is an Austin native and you can totally tell right away as the people from Austin are incredibly friendly. I highly recommend her place and would stay again.