Overall a good stay but had some issues.
We did not receive the key pad access code the day of check in. After two phone calls, voicemail, text, and a message through Air BNB we finally received a call back about 20-25min later. Alex apologized and said it was supposed to be sent automatically but there has been some issues with the system.
The main issue was cleanliness of the apartment. There were several long brown hairs in the bed sheets and pillows as well as the bathroom. We ended up washing the sheets ourselves but in hindsight should have called and reported it to Alex immediately.
The shower was in need of a good scrubbing and a loofah was left in the shower floor from the previous guest. There was half a role of toilet paper in the bathroom when we arrived and we had to search to find more (not located in the bathroom but was downstairs in a closet). The mirror by the bed was also dirty…something had been splashed/sprayed on it.
The location of the apartment is convenient to the city. It is in an older area and appears a little run down from the outside. However it was very quiet and we felt safe.