My sister and I really enjoyed our stay at the Heart House. The place was a surprise for her birthday and she absolutely LOVED it. The view from the balcony was refreshing. The place was spotless! I'm artsy so I fell in love with the colorful decor. I didn't have to contact the host for anything but they did check in us to make sure everything was going ok. I'd definitely stay here again. To add the book of things to do helped us a lot on what to do in Austin ! Thanks much