Sometimes problems just happen. Then its about how the host works to make things right. One of the two water heaters failed the Saturday we arrived. First of the week Valeska had a plumber out to make repairs. Took the plumber a couple of days, but the heater got fixed. The home easily accommodated our extended family of 10. Lots for kids to do at the house. It was difficult to keep the kids out of the pool and off the trampoline! The kitchen never felt crowded even though there were, on occasion, 4-5 of us doing meal prep. This is a first airbnb experience for us and Valeska made it comfortable.