I have to say that unfortunately, we had an issue with the A/C in on the of the bedrooms and I texted the host to let him know about it, he replied back later saying that he could not get the technician to go check it out that we could sleep on one of the sofas in the living room (not the answer that I was expecting). On Sunday he said that he was going to meet with his management team and that he will let me know ASAP what they said. I waited 2 days for his response and I did not get any. I am still waiting and it's been almost a week. We love the place, however, we were very disappointed with the service and I cannot recommend it.