This condo has great views and the decor is tasteful.
TLDR; no coffee maker provided, not a functional kitchen, uncomfortable beds and linens, questionable cleanliness of all kitchen items
I was traveling with my 70 year old diabetic mother so having a kitchen where she could make a snack was essential. The coffee maker is a Nespresso machine for which no pods are provided nor sold in any nearby location this rendering it useless and misleading in their listing. The cookware provided consists of one sauce pan, a 6 inch pan, and a pot. There’s also a blender. They don’t provide a cutting board and their policy is to not provide any food items so there’s no oil, salt, pepper, or any of the other basics you’d need to have a snack at your home away from home.
Furthermore they do provide some dish soap but don’t provide sponges so I’m at a loss to how the dishes prior to us arriving were washed given that the dishwasher does a sub par job. This is supported by our experience with the sauce pan we used to boil water for coffee which smelled like pasta sauce, and the wine glasses that all looked dirty - not just spots and water stains but legitimately unclean/unwashed.
The beds are incredibly uncomfortable and the pillows also feel cheap and are very uncomfortable. The fold out couch feels like sleeping on a thin pad on top of a bed of coils.
I reached out to customer service and they were dismissive and useless. For the cost of this condo their responses felt flat out disrespectful.
In comparison, I stayed at a different condo in this same building for a week prior to check in that was managed by a different management company and I did not encounter ANY of these issues.
Overall, I would never stay at a unit managed by this company again.