Although Veronica was out of town and we were unable to meet her, she provided convenient and prompt correspondence via email. The loft was hip and cozy--and my parents tell me the bed upstairs was "a dream!" It was so nice to have a full kitchen with a stove and refrigerator available. The loft was clean, bright, enjoyable, and decorated well. The restaurant right down the street is close and delicious! Zilker park is right there. I recommend staying here! :)