Before, during and after our stay, Sarah communicated clearly and in a friendly, but not intrusive way. The perfect balance. The listing was accurate, we loved the unit, and we enjoyed the neighborhood--especially the convenience and the diversity. To me, the very best thing about this accomodation was that it was peaceful, private and quiet. The simple and calming decor was the perfect antidote to busy days filled with people, places, sights and sounds.