This review is strictly for Barclé group as a host. First they are extremely unprofessional. I had originally booked an apartment with them several months prior to my trip at a good rate. Barclé canceled the booking with me for no reason only to to have the exact same listing on Airbnb at a 50% increase in price. When I reached out they said I needed to book the new listing at the increased price and they would credit my account. They never credited my account once booked. Airbnb gave me a partial refund
They were not responsive to my emails or chats on airbnb. The unit had insufficient toilet paper, towels and no soap for the shower. They did however message me multiple times to inform me when I needed to check out of the unit
They charged exorbitant cleaning fees while still requiring us to strip the beds, clean up and run all used silverware through the dishwasher
Their check in procedure was no in-line with the condos rules and we’re not very secure.