Cleanliness- 2 Crickets came out of the stack of wood in the bedroom closet. Bathroom and bedroom weren’t cleaned at all because the cleaning ladies didn’t come that day so that’s understandable.
Value- Sofa bed hinge broke off. After a long day of issues we just didn’t want to mess with anything else so we blew up the blow up mattress and slept on it in the living room instead. Additionally, the AC unit was barely working. Host said it was due to how hot it had been that day which I agree is true but the portable fan in the bedroom shows that they know there is a slight issue with the cooling of the AC unit.
Communication was fast and host offered to relocate but he was all booked up that Thursday night. In the end, I did receive a refunded a third of the total price for one night. My family and I rolled with the punches but honestly we all wished we would’ve just stayed in a hotel for the night.