Christine was very responsive and her notes are thorough. It def looks a bit more spacious in pics but over all its great for the value though for a nights stay with a big group. The location is perfect for partying at SXSW. Not family friendly- more of a college kid vibe. Ppl were partying all night in the hallways and on balconies. If that’s not your vibe don’t book here during SXSW. Overall, very clean though beds were comfy and it was comfortable for what we needed for the night.