Stacie and Kevin were friendly and accessible when I chose to inquire. Otherwise, they leave you alone. Nice and clean accommodations, decent-sized bedroom/bathroom, nice shower and luxurious bath towels and soap/shampoo. The front entrance keyless lock made it easy to enter and exit on my own schedule. My only criticism is the bed mattress was a bit firmer than I expected. They have two beautiful cats and although I have cat allergies, I did not have any reaction. It helped that my 2nd floor room had an air purifier, a ceiling fan and there was a gate at the bottom of the stairs to keep those two cute felines out. Also, there's a good local diner that's a 15-minute walk away!