Avoid booking with Mireille at all costs. When the winter storms hit Austin, Texas, her property was left without heat, a working toilet, and had bugs (I know this via a review that was left after we had already booked). Upon seeing this and the overall state of what was going on in Texas (all businesses closed, rolling electricity blackouts, unsafe travel conditions, etc.), I contacted her days in advance of our checkin date to cancel. She was unresponsive until I had to escalate to airbnb support. Still, she kept all of my $581 despite us not even traveling to Austin or ever stepping foot in her listing (for obvious reasons). I truly couldn't believe the lack of decency on her part. Treat people like humans. Be better.