Top Trip is MUCH better than I ever expected. The place was so welcoming, with small local gifts like amazing coffee, chips, salsa, unique shampoo and conditioner, and lots of information about the area and tips on what to do when in Austin. There was a mix-up with my email address, but it was resolved immediately by the after-hours assistant. I cannot say enough good things about this left, Top Trip in general, and the area where we stayed. Thank you for a GREAT trip!!