My mom and grandma stayed here while in town, and they were initially nervous since they had never used air bnb. It was a breeze for them to get in the house, and they thoroughly enjoyed their stay. The mattress was comfortable, and they asked in advance if they would like the couch pulled out for a second bed (which they did, and surprisingly that was also comfortable!). The place was roomie and very clean, and the location was great - close to lots of things but still in a quiet neighborhood without a lot of noise. Overal, highly recommend!!