This house was dirty from the time we arrived. The outside table has sticky marks, there were dead bugs in upstairs shower, the fridge crevice was full of old crumbs and the futons upstairs also had crumbs as well (I attached a pic of everything mentioned above from when we checked in. )
We immediately noticed spiders and bugs and a lack of cleanliness. When we went outside the pool was beautiful however all the walkways around it were full of debris metal rubber leaves and sticks . The back fence is falling down , the outdoor area was over grown, the grass nor greenery seemed to have had recently been tended too. Steps were full of dirt in every corner . See pictures. And Spiders were dropping down everywhere from the upstairs porch .
Near the pool as we were taking a tour One of my kids immediately stepped on something sharp. From that point on everyone had to keep shoes on as the grounds were unsafe . How is that fun or acceptable?
Needless to say, We spent our first evening killing spiders and cleaning spider webs only for the sun to go down and the roaches come out !!!!
They were parading across the ceiling floors and coming out of the walls . It was a disaster! I wanted to leave so bad however my husband and kids had this planned for Mother’s Day and we had other plans in the city and vehicles rented as well that had already been paid for . So I sucked it up and cleaned so that I would be able to somewhat feel comfortable laying my kids down for bed . While in the process of killing roaches at about 11:20 pm we found the live scorpion in the upstairs bathroom. I called the 24 hour emergency line Renters Club-as Felton our direct rep was not responding, and no one even answered. What an emergency line!!
We checked in at approximately 430pm Friday and we killed bugs and cleaned all evening and I have texts to Renters Club-Felton as proof . The next day we were promised the cleaners would come at 10-1030. Which was a delay in our fun as who wants cleaners they don’t know in the home with all their belongings. However 10 or 1030 wasn’t the case . They showed up at 11 . So from 430 the day before until 11 the next day we had to wait for them to arrive and 11-12 morning wasted wasted watching after the cleaning crew , And then after that Renters Club-Kim showed up with her blower to clean a filthy outdoor area when I made it clear that a pressure washer would really be necessary! She was only there approximately 35 minutes . When she left the outdoor area was still so bad ,we needed a broom. I had to request that they send her back with a broom .And y’all did send her back with a broom to leave me how unacceptable .The filth and bugs may be suitable for a group looking to party but it definitely was not suitable for a family with kids . However even a party would be mad to see the outdoor area filthy and inoperable.
Kim got done with her cleaning at 1236 as that’s when I texted Renters Club asking for a broom . And then pest control came about 1 and said we couldn’t have the kids outside until the stuff dried and said it takes 30 minutes to dry. they left around 130pm. So from 2pm Saturday until 11 am Sunday is all we had in a somewhat maintained property. Renters club and this disgusting house wasted half my weekend . Oh and they have cameras facing the pool that were not mentioned in the listing . They deserve to have this listing pulled from Air bnb. The home is a safety hazard , infested with roaches and ran by a sub par rental company . In addition to illegally recording me! One plus is I didn’t get bit with any bed bugs! Yuck! Buyer definitely beware of this one !