I only met Amy and her cute little son. They were very welcoming and Amy was available for any questions. The room was just as the pictures show. It was just the amount of space we needed. We were out and about a lot for a friend's wedding and to check out downtown Austin. The location is pretty central to the airport, downtown and not far from Lakeway where the wedding was. It is only a bedroom and a bathroom, so if that's all you need, this place is perfect!