I'm going to preface this review with a simple statement, I spend a lot of time in Airbnbs and have had great experiences overall. So much so, that I was really looking forward to this extended stay at Charlotte's place while I looked for a permanent home in Austin after relocating from NYC. Unfortunately, this ended up being a stay that I was happy to have come to an end. Below are the highlights of the good and the bad. Please take from them what you will. Let's start with some good things: 1) The location is close to downtown and in a nice neighborhood. 2) The property is quiet and backs up to greenspace. 3) The unit is well equipped and has access to laundry. 4) Charlotte added a landline phone to the unit for me as cell service can be spotty and I work from home. 5) Easy access to the Hike and Bike trail and neighborhood pool. 6) The price for the unit was very reasonable compared to the surrounding market. Here are some of the bad things: 1) Although the location is close to downtown it isn't really walkable to anything. You'll need to have a car or access to Uber to get around. 2) Cockroaches. This place has tons of them. The unit was sprayed before we came and we had to have it sprayed while we were staying there. Charlotte was quick to have the service come, but we still saw roaches and other bugs every day even after the spraying. If you're squeamish about bugs, this is not the place for you. 3) Charlotte sent me several messages in regards to issues with Airbnb processing my payments. Unfortunately, the credit card I rented the unit with was canceled due to fraud and Airbnb kept trying to charge it. I updated the payment information in their system and corrected the issue within minutes of notification. However, Charlotte still found it necessary to send me messages that were accusatory and offensive. She seemed overly concerned she would not be paid. Weird, considering Airbnb acts as 3rd party intermediary to prevent just such an issue. 4) The unit has a very clear statement that the renter is on the hook for the A/C cost in the summer and that the unit is metered. However, when it came time to pay that bill, Charlotte yet again sent me messages that accused me of overusing their electricity, yet had no metered bill for that unit to produce for me. She told me I owed her $185 for the month for the increased usage. However, when I asked how she came up with this number she had no real documentation to prove it. I could have paid her nothing, but instead, I paid her the requested $185 plus extra because I'm not the kind of guy who would ever short someone on a bill. 5) I found the bed to be extremely uncomfortable. Maybe it's just a personal preference...