First off, this is a lovely home. The beds are wonderful and we really enjoyed the decor. We were very disappointed, however, in the lack of consideration when a problem arose. I notified Jean that a smoke detector was beeping about every minute or so on a Saturday at 3:44pm. The annoying, loud chirping they make when the battery is low. Jean said someone in the department would be notified to look into it asap. I gave approval for someone to look at it while we were out of the home as we had plans. When we arrived back to the home it was late and the smoke detector was still beeping. I did not contact Jean at that time as it was 1:00am. We had to listen to the smoke detector all night which made for a restless night for everyone. Jean was contacted the next day and was I told it was being forwarded to the appropriate department right away. This should have been addressed the day before. We paid good money to stay somewhere that was so nice and comfortable only to have it ruined by a stupid smoke detector. It was something so simple but so annoying. We were unable to fix it ourselves as the ceilings were too high and there were specific instructions not to touch them. Really disappointed in the lack of consideration. It really is a nice place but be aware your needs or concerns may not be addressed appropriately.