I'm giving this place 5 stars, despite the fact that I thought there were a few essential items missing (mostly kitchen-related). The 5 stars is because it's a nice place that is clean, spacious, quiet and well located. But mostly, the 5 stars is because the owner, Luc, was very open to hearing what items I thought were missing and seems to have a genuine desire to make the experience even better. I have every intention of staying here again, the next time I visit Austen.