Staying with Carol was a delightful experience. Their home is easy to find and the comfort of their guests is obvious from the moment you arrive to find a personalized welcome sign on the porch! I was traveling to Austin on business and arrived in the early evening. Carol had let me know that I might need to check myself in as they had 2 evening events. She communicated very clear and easy instructions about getting in to the house where I found lights on, my bedroom nice and cool and a binder on the bed with all the information I would need during my stay and lots of info on the city if I needed it. The neighborhood is a lovely, older one that feels very Austin. It is safe and convenient, and amazingly quiet even though it is located right next to a major freeway. As it happens, I am very familiar with Austin but a guest visiting for the first time would find loads of information on all kinds of options for activities, places to eat, ways to get around, etc. The bedroom has everything you could need - a comfortable bed, closet space and dresser space, a desk area with clear wi-fi connection instructions, an air conditioner you control and a large comfortable bathroom a few steps down the private hallway. Coffee, tea, juice, chilled water and easy breakfast options are available in the kitchen. I didn't actually meet Carol until the afternoon of my second day (and Darrell the next morning), but I felt very comfortable in their home from the minute that I walked through the door.