The inside property is great, but I I had a very bad experience with their management company (Turnkey). If you are used to dealing directly with the apartment owner or a small hosting company that cares, you may be disappointed with them. Three main issues: (1) Initially their key code didn't work and they refused to speak to my guest (who was the first to arrive at the house) on the phone to help her. (2) Upstairs deck, backyard and furniture was covered in dirt/dry leaves. They said it was due to it raining after they had cleaned it and not their fault, and refused to even credit the cleaning fee. When I first reported the incident, they made me jump through hoops to even agree to send a cleaner (did 3 phone calls, different people asking for photo evidence and more details, scheduled a cleaning but didn't show up). They finally cleaned it, but had no empathy that they handed us a dirty house and then made it really hard to get it remedied as if I wanted to spend so much time on my vacation talking to their team. (3) They have a 10am check out and wouldn't let us check out even 30mins later. The cleaning lady even showed up 10 mins earlier than check out. I have never been in an Airbnb that didn't allow me to stay at least until 11am since 10am is so early/unusual.