I had never had bad experiences with Airbnb until now. I drove all the way from Dallas got there early waited in the parking two hours before my check in time the cleaning lady show up and did not clean the apartment. I think she had a issue with getting in the apartment . Check in was at 3 I get a message saying that I wouldn’t be able to check in until after 4 didn’t get to check in until 5! The apartments were all bills paid so you couldn’t control the air or heat it was freezing in there. There were bugs all around the apartment in the inside of it. Communication was not good when they finally respond they just kept apologizing. I was told we could check out at noon instead of 11a.m. since we wasn’t able to check in at our original time. 11 a.m. check out day the cleaning lady walked in on me and my sister naked as we were getting in and out of the shower. I’m yelling we are still in here she still walks in saying we have to check out then I let her know I was told we can check out at noon. Then I received a message with a apology about the cleaning lady showing up early it was just a all around bad experience NEVER AGAIN WOULD NOT RECOMMEND TO STAY HERE!!!!