I wanted to love this stay so badly, and I hope for anyone else who stays here they have a much better experience. Lindsey and Beth were very responsive and I really appreciated them doing anything they could to make us more comfortable. However, I would never tell anyone I cared about to stay here or in this area. Pay a little bit more and find something downtown or south of Lady Bird Lake.
Pros: Lindsey and Beth are great
Cons:
- LOCATION IS HORRIBLE. The building is located in an unsafe bad part of town not convenient to get to when visiting downtown Austin. We witnessed someone in the parking lot breaking into a neighbor's car. We didn't feel comfortable leaving our electronics in the room or our car in the parking lot even gated.
- The building is old and we experienced many plumbing and noise issues: The water in the shower was only scolding hot, and the sink had no water pressure and big puddles of water on the floor so we had to have maintenance come
- The neighbor of unit 617 kept us up all night screaming and we had to move to a different room
- Cleanliness was an issue, we were convinced there were bugs because of unexplained bites all over our bodies but we never found any in bed.
- It was not easy to get in or out of the complex since we only had the gate access app on one of our phones. We never saw a way to type in a code but that would've made it much easier.
- Wifi worked well in only one of the two rooms we stayed at.
- The kitchen was not stocked with much so the one time we did try to make something we really only had a pot and spoon to work with.
I cannot comment on the amenities like the pool because we didn't want to spend any extra time at the airbnb. I don't leave negative reviews typically but we disliked our stay and the area so much we ended our trip early. I'm sharing in hopes this saves someone from having a disastrous trip like we had, and while there's not much that can be fixed in terms of location, I hope the other issues were just bad luck for us and not typical experience here.