Matthew worked with us when something came up and we had to check in pretty late at night. However, he was unresponsive after check-in when we tried to call and text the phone number that he provided.
The apartment is located close to everything. We were in town to tour UT, and it took about five minutes to arrive to the parking garage. The beds were very comfortable, and it was quiet at night.
However, it was evident that the bathroom connected to the bedroom had not been cleaned prior to our arrival. The towels that were in the bathroom looked old, so I had to run to Target to buy a towel since I had not brought one from home. We couldn’t figure out how to turn on the shower in that bathroom, so we contacted Matthew. However, he never responded, so we had to share take turns using the shower in the main bathroom, which was inconvenient but not a big deal.
Overall, aside from the couple of inconveniences, we had a good stay. The location of the apartment was definitely a plus. I would book again if the things I mentioned were taken care of.