Clay Casa was a great place to stay for my birthday weekend in Austin. Very beautiful home with plenty of space for my small group. Everything we wanted to do in Austin was a short drive away. The host Jeanne was very quick to reply to any questions I had during this stay. The only problem we had was the water was shut off for a period of at least 12 hrs (afternoon into the night, back on in the morning). This was not the host's fault. There was some issue with a fire hydrant nearby or something. Jeanne kept us updated on everything she knew about the issue. Again i know it was not her fault but it put a damper on that night. There were five of us and no one was able to shower or flush toilets for that period of time. Jeanne did offer a small refund of 30% off for that night and delivered us pastries at the door the next day. Also she offered us access to a shower nearby but the water had came back on by this point. All that being said, it was unfortunate, but Jeanne did what she could to make it up to us and it was appreciated. I still enjoyed my stay here overall.