Lois was very kind, responsive and welcoming to her home and Airbnb when I was having issues checking in due to a previous person that never checked out. (Which wasn’t her fault!) Lois responded very quickly and did everything in her power to make sure my stay was smooth going toward. The Airbnb was beautiful and cozy and the amenities were great. I hope to stay here again soon for another Austin trip. Despite the hiccups during my check in, it was still a pleasant experience. Thank you, Lois!!!