Chalu was an EXCELLENT host: warm, friendly, caring, and personable. She made my first experience in an AirBNB a great one. My bed was comfortable, her house is beautiful and cozy, and was able to travel downtown in less than 10 minutes. I will recommend this AirBNB to all my friends and family. If I could change one thing? It would be turning up the heat on the hot water heater. I would have liked the option of EXTRA hot water.