Santa was great and very responsive! The house itself was very different than pictured though. Unfortunately it was really dirty, there were holes in the walls covered with tapestry’s, tape still stuck to the walls, the bathtubs were really dirty, coffee stuck to some of the mugs (we had to re wash everything) and the furniture was different than pictured. The location was great but I wouldn’t recommend a stay here unless the house had a really deep clean and was fixed up.