We stayed at William's place for a week in April 2021 during our son's spring break. Initially we booked for February during (one of) Austin's worst winters when the entire city was struggling without power and water. William is a super host - always super responsive and proactive. He proactively gave us options to refund or defer our stay in February. Even during our stay later in April, he was always on top of our needs and would always send quick response to any of our questions. Best, he kept his place super neat and clean and filled every room with great amenities for a comfortable stay. I would highly recommend William's place for anyone looking for a cozy and comfortable getaway in Austin.