Everyone was excellent. They were very accommodating, answering questions we had and making suggestions. A public transportation guide was left on the coffee table, which helped immensely. We felt very, very welcome, and very comfortable. We had a lovely weeks stay in Austin. The listing was accurate, everything was spot-on. The neighborhood was great. There was a cool BBQ joint down the road, nearby food trucks, tacos, bars, you name it. Very enjoyable area.