I was stranded in Austin due to Hurrican Harvey and booked Ames's place really last minute. Everything went very smoothly. There was no need to pick up keys because of the smart lock system. The studio was very clean and modern. Wasn't sure how to pull the couch out, but it was very comfortable for one person. The TV is a smart tv which I was pleasantly surprised about. Shampoo, conditioner, and body wash was provided. The kitchen is fully stocked with cooking and eating utensils. There's a pay washing machine and dryer in the room next door and detergent pods are under the sink. A binder with tips or an email with more tips would've helped greatly. It was a little bit of a task to figure things out. But overall a great experience for this displaced Houstonian.