I am not usually the type of person who leaves a bad review, however there were a few issues with our stay I would like to address. The first problem was the lack of communication and having a hard time getting a response back. I left a message on the Airbnb site and called the host’s phone to ask about using the hot tub and check in time and never got a reply. I texted her the night before our trip and finally heard back. Then upon arriving the house did not look exactly like the photos, the trees surrounding the house are very overgrown and the view from the pool is blocked so it doesn’t look like how the pictures show. When we tried to unlock the door there was no key in the lock box so luckily the cleaning lady was still there and let us in. We then couldn’t find the remote for the hot tub and I texted the host, she told me to call her and told me she could access it from her phone and I just needed to text her to turn it on and off and that she could bring a new remote the next day. But the next day I texted her and never heard back, the hot tub stayed hot though so I assumed she either left it on or just didn’t reply to me. The beds were horribly uncomfortable as they sunk in and the entire house just felt like it hasn’t been thoroughly cleaned in a long time. We almost ran out of toilet paper, the kitchen had minimal pans and pots, and the blender didn’t work. But out of everything the worst part was the roaches. There is a serious roach problem especially in the kitchen. The first morning I went to make coffee and when I opened the lid 3 roaches ran out of it. There were roaches in the sink, in the microwave, on the sides of the fridge, and in every drawer and cabinet. We would clean dishes and come back to a roach on them. Going to the bathroom at night we would see at least one roach usually more. The upstairs balcony was very nice but there was big gap that my 2 year old could easily fit through so we were really nervous about that and had to put something in front of it. The pool was the most enjoyable part and we made the most out of the stay but the house needs a good cleaning and the roaches need to be dealt with. Would not recommend staying here because for the price you could find something much nicer and well taken care of.