My family and had no where to stay when we got to Austin. Airbnb & Terry left us when no bed. Terry never responded. His number doesn’t even work. It’s the fault of Airbnb for not checking their host. I have to upload a selfie to reserve a spot but you don’t update phone numbers for strangers that rent their houses out?!? They gave me a refund that I’m still waiting on. Didn’t help me during my trip. Had to find a last minute hotel at 9pm. At the time Airbnb said they would refund that but didn’t. Worst service.