Checking in was a breeze; key was left in a lockbox on the door. Although we didn't meet Suzy, she was super informative and let us know to reach out if we needed anything. Fortunately we didn't; Suzy had pretty much thought of everything! There were post-its everywhere explaining how to use things, which was super helpful. She also left REALLY good coffee for us and some snack bars which was a sweet touch. Overall, the apartment was super clean, awesomely decorated (seriously Pinterest-worthy), and very comfortable! One of us slept on the couch and had no complaints. Would definitely recommend staying here! Also, although there is no Uber/Lyft in Austin, the RideAustin app works pretty much exactly the same, and we never had any trouble getting a ride, even at 4am to the airport!