These hosts asked us specifically why we were booking with them ( to explore the live music & bars on 6th street) when the second wave of COVID shut 6th street down before our stay they would not refund us nor reschedule with out a higher rate. When we got to the place the dishwasher was broken. There was only one spoon and one fork. One of the floor to ceiling windows blinds were stuck shut. The master sink would not drain. We also were stuck in the parking lot due to the complex gate not working... we were stuck there for 30 min before we got a response back & an hour before we were able to leave. This threw off a whole day of plans.