As an Airbnb Superhost and a longtime IHG member I was beside myself at the miscommunication and lack of customer service we experienced this trip. 1) we booked a 2 Queen room and booked for 4 adults but, when we checked in we were assigned a 1 King room. I was told by the front desk and the host that providing enough sleeping space for the number of guests is a “special request” and isn’t guaranteed. With Airbnb’s assistance we were moved to a king suite with a sofa bed. 2) The toilet was filthy. But, housekeeping was very embarrassed and cleaned it quickly. 3) There is a club with live music on the patio. We were on the top floor and the music was very loud until very late. Pack your ear plugs!