Check in and communication was smooth but when we arrived at the airbnb it didn’t look the same as the pictures or as described. The rug was not same and very dirty, the couch in the bedroom was not white, the fridge was dented and dirty, things weren’t hanging on the wall like the pictures. It seems like it was replaced with used furniture found on campus. The apartment floors were dirty and there was half a toilet paper roll when we arrived for a stay of three people. How is the host utilizing the cleaning fee? That should be refunded. The power went out in the restroom and we didn’t know how to fix it the whole night. The same alarm kept going off every few minutes for the four days of our stay, the walls are definitely very thin. We were staying here because we had artists performing at ACL, so when we get back to the airbnb, we just wanted to sleep after working 16 hour days, and the repeated noise and thin walls made it impossible and an insomniac nightmare. The front door’s handle was janky and could’ve easily been broken into. We didn’t feel safe and secured staying here. Because of that, we only flagged the toilet paper and restroom light to the host, because we were scared to cause any issues during our stay and heighten our unsafety. Definitely would not recommend. We deserve reimbursement especially for a cleaning fee that’s not utilized.