BOB was very responsive and I appreciated the quick replies.
Definitely needed some cleaning, I was surprised that it wasn't cleaner considering the pricey cleaning fee... lots of dust, bathrooms weren't very clean, and utensils in the drawer needed to be washed before use.
VERY minimal items... a coffee maker, but no coffee, but much toilet paper, no extra pillows or blankets, etc. The worst part was only 4 towels and 4 washcloths (for a 2 night stay with 4 people) and they were truly threadbare and very rough.
It was a pretty good location, not too long of a drive to downtown Austin, so that part was nice.