My experience with the Director's Suite and with Ryan Windsor were both phenomenal. Ryan was very accessible and flexible and - with one comprehensive email - provided me with all the information I needed to get set up in the unit. He also included local information in the event I wasn't familiar with the area. The unit itself is beautiful and had everything my 8 person group needed for our stay. The appliances were top notch, there was plenty of very nice silverware/plates/cookware for our use, having the use of a name-brand washer and dryer was a great bonus and all the cleaning products/soap/shampoo/conditioner, etc were also provided in the unit. The beds were extremely comfortable, the bathrooms (and the entire unit itself) were impeccable and the temperature controls were excellent, which kept us extremely comfortable both day and night (it was over 100 one of the days we were there - the air conditioning kept the unit at our preferred temp of 68 without a single issue). The location is perfect!! We were able to enjoy three days in Austin without once thinking we needed a car - look for yourself on google and yelp - there is enough around this location to fill a month's worth of activities. The inclusion of a gated and reserved parking spot was perfect for my rental car and I was able to shuttle all of my friends back and forth to the airport knowing that - despite the traffic of downtown Austin - I would have a guaranteed spot back at the unit. In short, if you have a large group and are planning to visit Austin, definitely consider this unit! We paid less than what it would have cost us for a hotel and we got FAR more than we would have if we had all rented individual rooms. Plus, we had the benefit of being able to stay together and enjoy each other's company during the down times, which you just can't get at a hotel with individual rooms. Highly recommended!!!!