The Heart House was great. We felt right at home. The location was fantastic. The patio was a great perk with cushions and pillows available. The bed was HEAVEN. We were concerned as it initially felt very soft, but we slept like babies. I mostly communicated with Cynthia who was very welcoming and informative. The crew provided tons of resources on things to do, "do's and don't's" of Austin, and much more. This was our first stay using Airbnb and they couldn't have made the process easier. The heart house is VERY pink in the photos, but don't let that deter you. Somehow the color combination doesn't even factor when you're there. It's surprisingly warm and neutral. Thanks for the wonderful and comfortable stay!!