Lots of glowing reviews for this AirBnB, but unfortunately our experience was subpar. The house had been cleaned in a rush or not cleaned at all. The rugs had days or weeks worth of dust and debris accumulated on them, the floors hadn’t been vacuumed in a while, the tubs/sinks had hair in them, and the toilets were poorly cleaned. There were dirty q-tips left in one of the bedrooms.
The house smells like smoke and the floors are sticky. The house looks good and has been recently remodeled but needs a serious cleaning by professionals. It’s irritating to agree to pay a cleaning fee only to find that the place hasn’t been touched by a competent cleaning crew.
I contacted the host and she offered to come clean the house, but I told her we wouldn’t be back. We would have left and gone to a hotel, but it was late at night when we arrived, so we cleaned a bathroom as best we could with the limited cleaning supplies in the house and stayed the night, leaving first thing the next morning. We were in the house for about 10 hours out of a 3 night stay. I should have gotten a full refund but was still charged $170 for the first night.
Maybe my experience was just a fluke or people are just afraid to write bad reviews for some reason.