I had a great experience staying at Jen and Steven's place. Their communication was very helpful from the start, and they are quick to respond to any questions. Their app is very informative -- it includes detailed instructions on check-in, check-out, and any other questions you might have. The apartment is well-furnished and comfortable; perfect for my stay in Austin. The location is great -- it's a safe and quiet area, with many shops and restaurants nearby. I would highly recommend staying at Jen and Steven's place!