Honestly our review can come down to one word: dirty. When we arrived there was debris on the floor, trash under the bed, layers of dust on shelves, and large stains all along the sofa bed and on the bed sheets and towels. There were live bugs and larvae inside of the Murphy bed and in the linensThe toilet was also somewhat broken. Ryan reached out the next morning and asked how everything was and we mentioned everything. He sent maintenance who fixed the toilet promptly. He also sent cleaners who left us new towels (still stained and dirty) and swept the debri (some
of it) from the floors… and that’s it. We did not feel comfortable sleeping in the bedding and spent our stay laying on top with our clothes as sheets/blankets. Where it was located was great. Area was very noisy but we expected that. Hot water was minimal and more often mildly luke warm, not a deal breaker. The hygiene was, however. And given other past reviews, it looks like it’s not something Ryan prioritizes to fix.