We walked into the loft, and found a bottle of wine awaiting us on the table. The place was perfect for our needs. It was clean, nicely stocked( towels, pots and pans, cleaning supplies, trash bags), and close to many restaurants, as well as to the bus stops. Being right downtown was wonderful. The keyless entry worked very well. When we rented a car, having the parking garage right in the building was a plus (particularly since there was no extra parking fee.) Erik & Crystal were very easy to communicate with, not that we needed to do so often. I would recommend this place.