The unit was spacious and comfortable, as described, well located, and well-outfitted with amenities etc. However, we had issues first with hot water in the bathroom in the master suite where no hot water was coming out. Upon contacting Sonder, they let us know that the pipes were possibly reversed and to try pointing towards Cold for Hot. This worked, and we confirmed via text. However they then sent a message saying someone came by and fixed it, and then the next morning there was absolutely no hot water in either bathroom in the unit. We're not sure if these were related (the visit and the lack of hot water). When notified, Sonder immediately sent us a $75 refund, which was appreciated, but it was a hindrance to not be able to shower. The morning of checkout we also discovered a leak in the exterior wall of the master bedroom, which caused some belongings to be damaged. We notified Sonder immediately and they offered us $15 off our next stay with Sonder. In all, the space was nice, and the team was responsive, but the issues we experienced were suboptimal. I hope they're fixed before the next guest checks in!