Shirlene was very professional and helped me resolve the issues that came up. Stellar communication. They do have a rental agreement, which is annoying and unusual. This unit was built in 1984, so while the decor may be modern, the unit is not. It’s a nice unit and perfect for 2 people who want a bed, a TV with a couch, and a kitchen stocked with cookware. It’s in a gated community, which is a plus. AC works great.