First time using Airbnb! My boyfriend and I went to Austin to kick off our vacation. We originally booked a room at an Extended Stay, but it was terrible!! So we decided to get a refund and look into Airbnb (mind you this was at 9pm on a Friday). Carol was quick to respond and was completely accommodating and welcoming. Her home is located in the perfect location. It was close to downtown, East Side, and Barton Springs. Carol is wonderful! She had great recommendations to check out while in Austin as well.