I never have written a bad review, but after this experience I want to make sure other's are aware. My "stay" with Ellis was a nightmare. He was untruthful and we ended up not staying and getting our refund when I contacted air bnb. We arrived to his place and directions for where to park and how to check in were super unclear. After figuring that mess out we get to his apartment and the electricity was turned off. And it had been for quite some time by the looks and smell of food in the fridge/freezer. I contact Ellis to tell him and he thinks I am joking. Not something to joke about. He said he contacted Austin Energy and they said there were outages everywhere in Austin and they cannot get to the problem until after the holiday weekend... I knew that was a lie because they would never leave people without power for THREE days. So I called Austin energy myself and they said there were NO outages in the area.. After talking to management of Ellis' building, they said Austin energy came days prior to shut off apartments that were not paying. Ellis had asked me not to speak to his management because he was supposedly not allowed to rent on air bnb. But the situation was too sketchy not to ask. His account on air bnb should be removed immediately so this does not keep happening to other visitors.