Sue provided us with a wonderful home away from home experience during our Austin visit :) She was extremely communicative, went above and beyond for a few pre-arrival requests (we arrived on Easter and she helped with the Easter basket set-up I had shipped beforehand!), and was just very helpful all around! My kids absolutely loved her beautiful pool/hot tub set-up, and we were so comfortable as a family of 5 in the upstairs bedroom all together :) We feel like there was so much more to see and do in Austin, and if we ever find ourselves back we'd stay with Sue again in a heartbeat!