I was in town for Formula One. Communication from Lan and team really make sure checkin process was smooth. Accommodation was for 3 people.. Lan provided addition blowup bed which was very comfy..The refrigerator was stack for us with drinks..Condo have a very nice view..Location was very close to Rainey Street..Cool spot for some live band and food.. Downtown and sixth street just a short Uber ride away.. We had internet issue first day but Lan gracefully offered to refund portion of our payment which wasn’t expected but much appreciated. Overall stay at Natiivo was very chill..thanks for the great service