Michaela was great from 3wks out in communicating to arrival and even a midnight (arrival). I asked for a few extra things and she kindly accommodated. Michaela hit 5 star ++ as she helped me out AFTER I left the place. I left a few items and even a prized coffee thermos at the cool cafe Kerby Lane, down the road. She offered to keep it all as I was returning in 30 days. Pretty darn cool. Thanks for everything Michaela!