The check in process was a pain in the butt they have a complicated and separate check in that isn’t in the Airbnb app. First off my check in information wasn’t sent to me until after 3pm on my check in day and I had to call and wait 20 minutes in the parking garage. Once you check in you need to go back down and move your car. Also on check out you have to go back up and return their parking key. The tv was not setup correctly so that took us about 45 minutes to figure out and it reverted to the improper setup after two days this was rather annoying. There was some stranger trying to gain access to the building at night and I asked if they needed help and they fled I took a picture of their license plate and told Kasa about it- this didn’t make me feel very safe. They could use more or better security. Also the keypad for the door was finicky and sometimes didn’t work so I got locked out for 15 minutes one night. The apartment was clean and nice the location was great. Besides these annoyances I enjoyed my time here.