Matthew sent me many messages to confirm my stay at this house. It was a little hard for us to find the house because it's so dark at night. The master room was clean but the curtain is too transparent and poor-quality that it's easy to see through. In the morning at 7 am, some people started doing construction next to your window outside, you can hear everything they were talking about and all the noise they made. The hot water is not working in both bathrooms, no one of us can take a shower in the morning. And before I checked out I asked Matthew if I could check out half an hour late, I was thinking to clean the house and throw away the trash. Matthew insisted we cannot check out late and the cleaning person was on the way. So we just left the house and returned the key ( there's NO
requirement in the manual or check-out instructions saying we MUST clean the house or throw away the trash AND we have paid $50 cleaning fee before our stay). After several hours, Matthew sent me a lot of things that he's not happy about and requested us another $50 dollars for cleaning. It makes me so disappointed about our Austin trip. Be careful, if you give him a chance, he will believe he has the right to request extra money from you!