I stayed in the condo for 4 months (mid-June to mid-October 2018) while working in Austin. The condo is precisely as the pictures show, nicely decorated, comfortable, and in a fantastic complex with neighbors who are friendly but not intrusive.
Location/Safety:
As I was living on my own in an unfamiliar city and had no car, I could not have felt happier with the location in terms of being safe and central. I walked everywhere or took the bus. In terms of walking, you can walk anywhere easily. I loved being so close to the lake/Zilker park, but also near lovely restaurants and fun bars of 6th Street (don't worry it's far from the crazy part of 6th Street!) and the 2nd Street district, Republic Square with the farmers' market, and the film screenings etc, the Central Library, the Capitol etc. Wholefoods and Trader Joe's are less than 10 minutes walk, and there is plenty to do. The location really couldn't be better. The bus routes in Austin are not that well used, but I got the bus several times from less than 5 minutes from the condo, including to the airport, the Domain, and to the East Side. It never took longer than 2-3 mins to get an Uber either! If you are coming from the airport, it is possible to get an Uber door-to-door in 20-25 mins, and the bus (which I recommend highly), takes about 35 mins, and leaves you a 5 min walk from the condo.
The Condo:
The condo is decorated nicely, and has all the things you could need and more. There were plenty of towels, the bed is big and comfortable. I found the couch/sofa was also incredibly comfortable, and I fell asleep on it many times, while watching Netflix on the account which is available to guests. That was great to have too. I didn't cook, but there was a cooker, lots of equipment and a dishwasher for those who wished to do so. The laundry facilities are shared, but very clean and I did not have to wait for a machine. I had been warned from friends in Texas that bugs might be an issue, but unlike pretty much everyone I spoke with, I did not see one scary bug of any kind in the condo! Not one! There is visible pest control that is regularly attended to outside the condo which does a good job obviously. The complex is very well maintained, with lovely flowers and a garden area beside the pool. The other residents take good care of their condos, and the place is really nice and tidy in general. Having the code-based entry option is great, you don't have to worry about having keys etc. on you the whole time.
The Host:
Heidi is absolutely amazing and anytime I had an issue, I received an reply often within a few minutes. The issues were generally of my own creation e.g. I lost my credit card, and Heidi immediately flagged it with the management team in case it showed up. Realistically I think I dropped it on the way to work when trying to take out my wallet on Congress Avenue, but just in case it showed up she was happy to flag it with the team at the complex. It was great knowing someone was there to help me right from the start, and it was much appreciated.
Overall, I really enjoyed my stay and will happily stay there again when back in Austin.