The booking was easy and Kristine was very easy to get a hold of and answered my questions quite fast. Had a little snafu with the pass code when we got there, but was fixed very quick. The place is cozy and fun in a nice little neighborhood. Highway is real close, but was not an issue for us. The place is close to Lamar and Congress for easy access to downtown. Only issue we had was the bed is hard as a rock and made for a rough night sleep, other than that it was clean and just as it looks in the pictures. Would stay here again next time in Austin.