Location is great, yard is nice, and the house is roomy. However, communication in general was pretty poor. There was no house manual/instructions, and I didn’t even get a check in message (other than automated instructions to the lock, which were outdated). When we reported that a light was out in the main bedroom and asked if there was a bulb anywhere, we didn’t get a reply. Jarrod has a <80% response rate, so just keep that in mind! If you’re willing to go into this with low expectations this is fine, but if you have problems with the space don’t expect a resolution.
Though we appreciated the dog friendly nature of the place, we didn’t feel that expectations around pets were not adequately communicated. On top of the $160 cleaning fee, Jarrod tried to get us to pay an additional cleaning fee after the fact, despite us vacuuming up after our pets and doing what we thought was appropriate given the hefty cleaning fee and the lack of cleaning instructions. When I asked for proof of additional cleaning needed, he didn’t reply, and luckily we weren’t actually charged the fee.