As with all experiences there are pros and cons. The pros are listed below.

While we understand that our originally booked unit was under construction, thus were were moved to a different unit, sight unseen, our accommodations were ABHORRENT. We were okay with being moved believing they were thinking of us so we wouldn't have to deal with any construction noise. However, we also believed we would be getting the caliber of a condo that we saw on the web site with hardwood floors, nice kitchen and bathroom furnishings, etc. We truly felt like we were back in our college apartment circa 1992.

1. Full tiles missing from the kitchen counter tops.
2.Two drawers didn't have handles.
3.Two cabinets wouldn't open at all.
4.Other cabinets were all hung crooked.
5. Painted cement floors rather than hardwood (we can live with that)
6. The glaze on the bathtub was chipping everywhere, the drain was broken and moldy
7. The toilet and tank wasn't settled on the floor - tank shook and rattled every time you sat on it.
8. One of the outlets in the kitchen was loose in the wall and didn't work/no power and the power outlet to the TV stopped working Saturday so we had no TV for the rest of the weekend.
10. Our balcony was boarded up with plywood - couldn't sit out there.
11. The hot water ran out before the first person was out of the shower.
12. The closet doors were very hard to open and close - wouldn't slide.
13. They gave us a late checkout of 5pm and then changed the lock box code at 11am Sunday. We were locked out of our room with all our bags still inside. We never did hear back from our contact to let us in. A person that happened to be cleaning the other spaces allowed us in with a different code.

We were trying to communicate with our contact through all of this and I have the text and email trail if that is needed.

At one point we were told they would be discounting our cost by $100/night and we were very happy with that response. However, that was then taken back and we were told that we were already given a break on our rate, which we were not. At the time of booking there was no mention at all that anything was under construction.

At the very least we should pay for the caliber of unit we stayed in. which was not the caliber of unit that you see in these beautiful pictures. Austin is BEAUTIFUL and we're definitely planning on staying again - SO DISAPPOINTED in the unit and our experience, because really its the very best location we could ask for as far as proximity to everything.