Ryan is the perfect host! He was readily available throughout the whole trip just to ensure everything was going well for us. He responded promptly to all of our questions and immediately addressed any concerns that we had. For example, we thought one of the windows was broken because we could feel air coming through. I texted Ryan and he sent a maintenance guy right over to fix it. It turned out that the window wasn't closed all the way >_< Another example of Ryan's great customer service is when my friends arrived in Austin late Thursday night with a car rental that they decided to get at the last minute. The assigned parking was taken by another vehicle so I texted Ryan very late that night (around 1-2am) and he responded right away to address our problem. He even went above and beyond in helping us find good restaurants to eat for lunch/dinner. We loved his condo - it was fully equipped with almost everything we needed (there are no condiments...salt, pepper, cooking oil, etc). It was walking distance to all of the bars, clubs, restaurants, food trucks and touristy spots! We enjoyed our stay at Ryan's condo and would definitely rent his place again if we come back to Austin. I highly recommend Ryan - his hospitality made our experience in Austin all the better! :)