When we arrived, the floors were sticky, the carpet hadn't been vacuumed, the inside trashes were full, and there were wet towels on the floor. We alerted Erick to the problem and he was very responsive. He was able to get someone in to take care of it early the next morning (we arrived late at night). Other than that, the rest of our experience was great! The house was a great value for the size and the 3 bathrooms. The silverware was pretty beat up. The walls in the house are pretty beat up as well. There is a park right behind the house, which was an awesome surprise for our young family. The house is in a great location, very close to lots of things to do.