Your safety is not Ryan's priority. First day teetering cable box fell off the top of the bedroom flat screen, striking my wife in the head/eye. My wife's eye blood and blackened for the duration of our trip. A maintenance an was sent to address the issue and install a shelf. To little too late. We reported a missing smoke/co detector in the eating area and this was never replaced or repaired. During our stay, we looked forward to using the pool in the courtyard area. Tuesday morning, landscapers showed up and dumped all the potted plants on the pool deck which closed the pool for the day. Wednesday a crew of pressure washers were cleaning the walkways and walls again closing the pool. The dirt from the pressure washing filled the pool which made it dirty and disgusting and not usable on Thursday either.
we're not asking anybody to stop the maintenance of the area. The pressure washing actually made the complex common areas very presentable. But when you book a vacation for a premium price expecting to use the pool the amenity should be available. complex maintenance stated that the owner of the property received emails. We just would have liked to have known that use of the pool was not going to be available for three days during my trip.
No compensation was offered for the inconveniences.