Eric has been awesome at communicating with me. I had to text him few times and he replied back promptly. Very sweet!! The only drawback I had is the size of the garage where I had to park my vehicle in! Made me so nervous!!! SO TINY! The front entrance got a little tricky with steps...not ideal for my elderly mother, but the stairs inside the garage definitely helps. Other than that, it was a great stay! Wish I could stay longer! :)