My friends and I rented the Carlisle for a bachelor party weekend. This house sits on a hilltop with an amazing view of the Austin skyline. It's a great location and it's roughly a 20 min drive to the downtown area. During the trip we had a couple of major snags with the property. For the price I was paying, I was expecting exactly what was advertised; however, the biggest issues we had were (1) the showers were not working properly and (2) the pool had some algae. When I brought these up with Renters Club, Kevin, the person who addressed my issues, was EXTREMELY responsive. As soon as I had reported the pool algae, there was a pool tech onsite in no time. When I had reported the showers not working, there was a plumber onsite in a couple of hours. Renters Club has amazing customer service and they were able to work with me every step of the way (hence the four stars). Had there been zero problems, our experience at the Carlisle would have been flawless and I would have been happy to give a well deserved five star rating.