We never received an intro/greeting from the host. The night before check in i msged the host, but never received a reply. On the day of check in, we just followed the check in instructions, and luckily were able to check in. This is my first time staying at an Airbnb without any communication with the host. I never sent a 2nd msg. Place is smaller than expected but it was good value for the price. Some minor complaints include no body wash, no shower mat, and the bed sheets had some minor stains. Tv is very small but it comes with Netflix so give or take. Aside from that the place was fine for the price we paid.