This place was sooo cute! I needed a quick place to crash when I came in town for a friend's birthday party. It feels like a hotel when you pull up but it is an efficiency apt. Communication very was good. It's very organized in the info that is given. It's more than the usual process I'm used to. More information is needed from the renter and an app needs to be downloaded but it too wasn't bad. I only stayed one night but I wished I could have stayed longer.