Diana and Paul are incredibly warm people. They were upgrading (changing out furniture) in the room I intitally booked, so it was unavaible but they were very helpful in placing us in a different room in their home for the same rate. They've decked out their bathroom better than a 5 star resort, after a month on the road Q- tips were greatly appreciated. We loved staying at their home. Its 20 min (30 with traffic) outside of the hustling Austin downtown area, if you don't mind driving a little this will be your favorite place to stay in Austin.