From booking Jake was friendly and informative and quick to respond. The house is in a quiet neighborhood in North Austin but close enough to downtown that it only took us about a 10 minute drive. Stocked better than the house I live in! He's thought of every detail. My kids loved the Legos and games, we all enjoyed the pool, and when it rained, the Wii was a great distraction. Comfy beds, clean bathroom, and well stocked kitchen. I cooked while we were there and found every kitchen gadget I needed. Great house with a fun Austin vibe that made our trip perfect!