Nate was incredibly responsive and communicative with us from the moment we booked. He went above and beyond to help us feel comfortable and gave us places to go for the short time we were staying in Austin. He included a stocked mini fridge and coffee for our room - AND included tampons!!! in the bathroom for his guests. - So sweet! He has two wonderful dogs who we got to share some love to. 10/10 recommend. Wonderful stay here.