Lois greeted me when I arrived and was just as friendly as could be. The place itself is welcoming. The mermaid gate alone says, "Hi. come in. Be at home." The bed was comfy, the pillows abundant, the not water HOT and plentiful. I liked that there was a water dispenser. Friendly cats. And birds tweeting everywhere. It's really a haven. It's minutes from downtown and everywhere I needed to be. Darling neighborhood.