We were very pleased with the management. They let us check in early so that the kids could nap after a very early flight to Austin that morning. They were also quick to resolve a parking situation where someone else had parked in the assigned spot. The place was in a very convenient location downtown next to the convention center. There were lots of things within walking distance. However, it is a fairly busy street and so I thought it was loud at night from people talking while walking down the street to police/fire truck sirens going by every few hours. If city noises bother you, be sure to bring ear plugs. We would certainly stay there again if the need arose.