Ryan and his team were great. Quick response time and a fountain of information. I appreciated the extensive instructions for the location, codes, parking and specifics of the unit. They also gave recommendations for where to eat, shop, hear live music and many outdoor activities. The unit is exactly as described. You are in the heart of the city so expect traffic, people walking by and noise from the "hall" across the street. The unit was clean and the beds were amazingly comfortable. The dining room chairs need to be replaced and there should be seating for at least 6 in the living room. Overall the location is excellent and the unit is centrally located for everything you might wish to do in downtown Austin. Take a yoga class across the street and sample a fruit smoothie after. Bliss!