Pam and TJ were very responsive when the garbage disposal wasn't working on Christmas Eve. They called their handyman and he put in a new one that same day. We were very grateful for that. The place was spacious, and the kitchen has a big refrigerator. Coffee was provided which was nice. It would have been nice to have end tables in every bedroom, not just the master bedroom. Also, there was only one lamp in one bedroom, and it needs a new bulb. There was overhead lighting in every room, but only that one lamp, which made it inconvenient for reading, especially at night. There was a nice big TV on the wall in the livingroom, but no written instructions that we could find. I had to send a message to the host to figure out how to access regular TV channels. They responded immediately, which was helpful.