We contacted Austin right after entering the place to share our issues, however he was not understanding and just suggested we should stay since our refund/cancelation policy had expired. Austin refunded nothing even though we did not stay in his place. He held to his policy, which is fine, but the pictures are not accurate, it had a bad odor, window unit air conditioners were purposely hidden in pictures, and the place has multiple doors throughout the place and don't even have bolt locks to make it safer.
It was disappointing that Austin did not even work with us for at least a partial refund since we didn't even stay. I will know in the future to take pics of the issues, however you can't take a photo of smell. I would not recommend this place for anyone.