Door didn't lock properly. There was no parking when I arrived later in the day. She had an attitude when I asked her where I could park which there is parking on property but only if you arrive early. She had her friend come to look at the lock and it took him like 15 minutes to manage to lock it. The deadbolt was out of alignment with the hole and I think he was strong enough to shift the whole huge door. The next morning it was out of alignment again and I couldn't lock it. She sent me so many condescending texts about how the door locks. She finally after much trouble and argument moved me to another apartment. I only was in Austin for about 40 hours so I would have preferred she just fix the lock because I had a lot to do. it would have been a simple fix but she preferred to tell me over and over that it works. I think the people who say she is a good communicator didn't have any questions or problems