Corporate owned AirBNB lacking personal touch customer service. The location is great because it’s so close to a lot of things in the city and plenty of places in walking distance to eat. The beds were extremely comfortable and the fitness center is really nice. Having a washer and dryer in the unit is nice. There could be improvements. The check in process is way to inconvenient and complicated. They have a front office, but that’s not where you get your fob or check-in. I’m not exaggerating when I say you go to the garage, go up the stairs, through a building, down the stairs, to an elevator, through a corridor and you get the point. This building was built fairly cheaply as the hallway carpets appeared to not have been cleaned in a year and there is a distinct odor in the hallways.
The unit itself had a tv but only allowed you to cast shows from your phone, there is no cable. It also had a record player in the unit, but the volume wouldn’t go louder than a whisper.
Disappointing to not be renting from a less corporate entity. Because it seemed they are more invested in profits than providing an experience for guests. It was a good stay, but to pay what we did for the place, you expect a better overall experience.