I had discussed via the AirBnB app with Karen that our family did not need any assistance the day of check in. Karen and a male companion were still in the home, and stayed in the home for around an hour after the first members of our party arrived, which made elderly members of our party very uncomfortable.
An unidentified man let himself into the backyard a few days into our stay and tended to the pool. I was not given a heads up that a worker would be on site while we were there.
The trash bins outside were overflowing when we arrived and clearly hadn’t been taken to the curb in a while.
The house itself is decent and the neighborhood is good. However, Karen is the first AirBnB owner I have encountered to totally overstep any and all personal and professional boundaries. I would suggest you stay somewhere else where you don’t have to deal with her.