In the beginning Jacob was great! He let us check in early, our TV’s were messed up and he came over right away to get them working. However, I told him about the mold on the shower curtain & that the bathroom “needed a little help” I told him I would go buy a new shower curtain and hang it, he said he would pay me back for it. When we went to check out I messaged him 2 separate times with no reply & no money back. All in all this is a cute little place & worth the money. I just wish in the end the communication was better.