Sarah is extremely responsive and helpful. The place is cute and comfortable. However, there is a noticeable urine smell upon entering the house. The living room carpet was not clean and had food crumbs and hair on it. The bathroom was dirty around the toilet and the floor and had a strong smell of urine. Luckily there were plenty of cleaning supplies. The place seems to be in the midst of being upgraded, and it will be even better once upgrades are complete. It is a good value for the price. Sarah is very nice and helpful.