Sue was great! She picked us up at the airport right when we landed. She had a nice snack selection waiting for us as well as wine and beer in the fridge. We asked for an ironing board and iron and she brought it over that day within hours. The guest house was as pictures and described. The bed is like sleeping on a cloud, so comfy. It's perfect for a couple. We didn't rent a car but decided on the second day that we wanted one. Austin didnt really seem like a pedestrian friendly city. Although our car rental only cost $40 for 3 days so it's worth it to save on cab fare. Most places we went had easy parking.