Jay was amazing. Because of a technical issue at a different property, he had to do some house swapping around. Long story short, he ended up upgrading us to an amazing place in the heart of the city for no further charge! He also ended up giving us a ride to the place! He was very accommodating, and although we didn't spend much time in the place because of ACL fest, we sure wish we did. Would definitely contact Jay again to stay in one of his properties my next stay in Austin.