Shannon was great and the entire process of renting this house was really easy! We had a girls weekend and everyone loved the house and thought it was super cute--one of the girls may even rent it out for an upcoming weekend in Austin. Shannon was super responsive and gave great directions for navigating the house--door locks, etc. She also had the house set up super nice for a large group--phone chargers and USB ports everywhere, shampoo and conditioner in the showers, coffee and tea available, etc. The whole weekend was great!