Totally unacceptable especially in a pandemic! Specifics- black mold on shower curtain, in vents, roaches, mysterious black goo on kitchen spigot. Filthy floors that you had to wash your feet before getting in bed. Dirty dishes in cabinet. Had to clean the space upon arrival. Gooey food (or something) on side tables.
Dirt and trash under beds and place REEKED of cigarette smoke. Changed the air filter myself. Contacted owner and all they said was “well it will go away”. Left the place much cleaner than when we arrived. Also “dog park” courtyard with dog poo right in front of door. I paid $435 for two nights and the only safe place was on the bed in the clean sheets. Worked with awesome AirBnB rep who tried to negotiate partial refund. Host refused.