My experience with Zac & Traci was fabulous, and restored my faith in Airbnb. I needed a quick response because I had mistakenly booked on a different website and I was in a disappointing place which I wanted to get out of quickly (to their credit, that site did give me a full refund).
For me the most important thing was to be close to my baby granddaughter. Zac responded almost immediately when I requested a more precise location. Although he wasn’t allowed to give me the exact address, he identified a nearby location which was “good enough for government work,” as the saying goes.
The location, as they say in their description, is good in many other ways and not just for this particular grandfather. I liked the fact that I could walk to so many stores, post offices, coffee shops and late night convenience stores.
I also like that it was a single family house on a quiet street.
Beyond location, the inside is everything they say, very modern and recently updated, even though the house itself is older. It is also very spacious, so even if two people were staying there I don’t think the lack of a second bathroom would bother them too much.
I had the benefit of being one of their first guests, which may account some for their freshness and enthusiasm, but it seems to come naturally to them, so I believe subsequent guests will encounter the same warm hospitality.
Zac in particular is very available and very responsive. When I let him know that there wasn’t yet a toaster in the house, he turned up with one in less than half an hour.
I admit to a strong bias in favor of hosts who take the job personally. Zac said “We want to be the hosts we wish to encounter on our own journeys,” and he definitely made me feel that way