Context: Alex is a college student, living on a college campus with other roommates in this property. He is also (seemingly) a new Airbnb host, as this property appeared as a "New Property" when I booked it, and there were no visible reviews that had been left previously. Therefore, there was a learning curve here, and I'm confident Alex will do a better job in the future. He's a nice guy, and tried to help us out as much as he could, despite not being on the premises himself. That being said, here was our experience... Alex was our stated host from the listing. However, about 24 hours before we checked in I contacted him, and he informed me that he would not be there to check us in (it was Spring Break at the time), but his roommate would be. He also informed me that only 2 of the 3 bedrooms would be available to us, which was not stated in the listing or at the time of my booking. We were 4 people, so the beds/bedrooms were a crucial detail. We wound up having to have people sleep on the couch. When I tried contacting Alex's roommate the next day to check in, I was unsuccessful. I contacted Alex, and he contacted his roommate for me. Turns out, Alex had accidentally sent me the wrong phone number for his roommate. This caused a delayed check-in, but we were able to work through it once Alex's roommate and I were able to get in contact. Once we were able to check in, Alex's roommate was present for the next 1-2 hours, doing laundry, packing, etc., even though it was stated that we would have the place to ourselves. He then returned a few times over the next 24 hours, either to drop things off or pick things up, which was not ideal. The apartment itself was nice; spacious and in decent shape for a college apartment. Full kitchen, big living room with large couches and a large tv. However, the Wifi, which we were anticipating to be able to use, was not made available to us. We were told by the roommate that checked us in, that you needed a login account to access it. He did not offer us his login, or any other solution to connect to the wifi, so we were essentially without it for the duration of our stay. Despite these hurdles, overall our stay was ok. Once we got past the communication issues and made due without the third bedroom and the wifi, things were ok. The apartment was comfortable, not too far of a drive from downtown (we were there for SXSW), and the value was good. If you don't mind staying on a college campus, in an active and lived-in college apartment, then this is not a bad option. I believe Alex will work through these issues and provide a good, seamless experience to guests in the future. Given that he is...