Jillian was super responsive and got back to us right away - the check-in process was seamless and convenient and Jillian was great when I forgot something during checkout. The house is conveniently located to get to Rainey St., East Austin spots, SOCO, and downtown. There is plenty of space in the house and it is great for groups but note that there is only parking for one car as the street requires permits and they rental comes with one.