Elise is very nice and very quick to respond! Any concerns or questions I had, she answered right away! The house is beautiful! Very clean and spacious. The view in the back is awesome, it gets very dark at night so we didn’t get to hang out there to much. The location of the house is not for the faint of heart! We are located in a cliff sort of, and the roads we needed to take were not the easiest! We are from the city, so it was hard to adjust too! But nothing Uber can not solve! Would definitely stay here again next time we’re in Austin!