We had issues with our AC the first night, and Kay drove 2 hours from Culverville to address it and even offered to refund us so we could get a hotel. Great experience and communication! The location is also excellent, on our last night we walked down the street for dim sum and had a drink at an oyster bar— lots of cute bars and restaurants nearby! House was clean, adorable, and perfect for four guests. If I go back to Austin soon, I’ll try to snag this spot again :)