seriously needs to fix the non-existent communication between cleaning staff and your team. upon check in: clogged sink in guest bathroom, unwashed dishes in cupboard, light out in closet, clogged air vents in bathroom, hairballs on floor with sticky things. The light was fixed after one day, but all other issues never fixed, even after 4 days and daily requests! Unbelievable. Mgmt did refund 2 nights after day 2, but still never cleaned the apartment.