This property was a disappointment. Along with the lack of overall maintenance and low level of cleanliness, the management company seemed not to care about the issues we encountered and were in no hurry to respond to or rectify them.
The house was not very clean; linens, baths and kitchen surfaces were acceptable but once we started to unpack and use the house we notice a significant lack of upkeep. First off: a pair of children's slippers partially sticking out from under bed in master bedroom. Secondly, a necklace found in the ( original?) shag carpeting in guest room, right in the middle of the room, so it was obvious it hadn't been vacuumed. The examples continue: toothpaste splatter on side of cabinet in bathroom, dust I could write in inside tv cabinet, dirty cabinet fronts, dirty baseboards, and bedroom carpeting that we were afraid to walk on with bare feet. As far as upkeep, the wall behind bed in guest house wasn't completely painted, curtains stained in guest bedroom, the refrigerator was set to warmest temp yet still froze all our food including a glass milk bottle which shattered. There was also no laundry soap for the washer, though there was supposed to be.
The pool itself was quite nice, but the outdoor area around it was not cared for; piles of decaying leaves on pool deck, old pool equipment and debris behind pool, overgrown trees and shrubs that stuck out over the staircase to get to pool and lighting that was only accessible from an obscure light switch on the very dark lower deck. The string lights on the upper deck were mostly burned out (after we finally found an outdoor extension cord under the bed in guest house).
We had an issue with the entry door keypad and could not get it to stop beeping incessantly, or to lock/unlock. I notified Avantstay immediately that night and did not get a response until the next morning saying someone would be contacting us directly. Though we had plans to be gone for the day, we waited several hours for someone to contact us, as we did not want to leave door unlocked. No one did, so we finally left only to return in the pouring rain that evening and not be able to get in the front door.
For the amount of money we paid for this rental, we could have stayed in much nicer lodging...and not been afraid to walk barefoot