This stay took place during the early weeks of the COVID-19 pandemic, and it is admittedly a frantic time when people are getting sick, work is being disrupted, and plenty of events are being cancelled. Airlines are waiving cancellation fees, gatherings for conferences are being postponed, and the stock market is fluctuating wildly.
Our personal situation involved a long planned trip to Austin to visit a newborn grandchild. Because of a upper respiratory infection, I ended up deciding not to attend. My wife was feeling fine and came two days later, staying at Dan's place. I had been keeping Dan aware through messaging about our situation and asking him to be flexible.
My wife found the place to be "bland but satisfactory." The photographs are accurate, and it is in a lovely Austin neighborhood.
Although I tried to sort out an accommodation with Dan, as we're planning on returning several times to Austin this spring and summer (hardly peak times for visitors), he has shown no compassion or flexibility. He maintains (accurately) that there are defined rules for cancellations- and he anticipates taking a bath financially over the next months. I understand his position, even though I don't like it. I also think that when an owner is generous- or is not- then that should be stated in public reviews.