Erik & Crystal were great. Super responsive before, during & after the rental. The loft was fantastic and centrally located. A couple of our favorite things about it:

1) Location
2) Plenty of linens & such.
3) Lots of basics. I.e. when you rent an apartment you don't want to have to buy a whole thing of cooking spray or salt. They had lots of the basics that you would need to cook (i.e. cooking spray, coffee, coffee filters, tea bags, sweeteners, salt & pepper and some other spices, etc etc). They also had a whole bunch of the hotel shampoos/conditioners/soaps etc (check the drawers in the bathroom).
4) Air conditioning worked well.
5) Ironing board, iron, hangers..etc. We were there for a wedding weekend…so all of these appliances made looking good possible :)
6) Flexible on check and check out time which was awesome since we had a late flight out. Also, we ended up coming a day early and since there was no one staying there, we were able to extend our stay!

Overall, would definitely stay there again if I returned to Austin!