Lulu is very communicative and she addressed our problems when she could. While the backyard and overall cleanliness could do better, it was great to have a place for us and our dogs. There is a train that runs along behind the backyard fence. The shaking and noise is more prominent in the master bedroom and bothered my brother who slept there but did not bother me or my other friend who had the other bedrooms. I would suggest some kind of thicker curtain or sound proofing for that room. While Lulu did ask us to wash her beddings and towels, she said it was due to our long extended stay so it doesn't seem to be applied for shorter stays. Overall, the location is great and close to many grocery stores and restaurants. It was also closer to some of the workplaces I needed to go to while I floated. The place is located close to mopac entrance.