Overall I am giving TopTrips a 3 star rating. Okay, but with a few things to improve.

When I initially requested to book this unit I was contacted by the host with a list of questions about what I would be doing in the condo and on my vacation, with an emphasis on partying not being tolerated, understandable as a destroyed condo can not be rented but annoying in that my vacation should be my business. After I asked for clarification as to what their definition of "partying" was in order to avoid any misunderstanding, instead of getting a response, TopTrips allowed my request to laps, costing me a booking fee. I would have chosen another place to stay if the agent hadn't contacted me and seemed genuinely apologetics. After resubmitting my request, costing me an additional Airbnb booking fee, I booked the condo. Once I had booked, I expressed the possibility that I might be renting a car for my trip. A form was sent to me for a parking space at $100 for the week (a great deal in Austin). It was the week leading up to my trip that things really started to show negatives. An agent emailed me with "It looks like mentioned possibly having a car but I DON'T BELIEVE WE RECEIVED A CREDIT CARD AUTHORIZATION FORM BACK TO PROVIDE A PARKING PASS". I was amazed at the unprofessionalism. I understand the need of a business to be paid for services, but the wording of "credit card authorization form" instead of something like "will you still be needing this service" really annoyed me. This was followed by an email asking when I would be arriving and leaving, my arrival time and departure time already being in the rental agreement. The final strike was coming into the condo and finding the furnishing completely different from what was shown in the images. When I called an agent she informed me that the condo had been remodeled and then tried to give me a pitch as to why this was better. From a company that wanted to know every detail of my trip the fact that the condo had been remodeled and refurnished was a major thing to neglect to tell me. After that there were little things like only having 1 trashbag and 1 trashcan in the condo (none in either bathrooms) and 2 rolls of toilet paper in total, to be used by 8 people for a week.

Overall it was an alright place to stay, although definitely "lived in". Next time I'm in town I will be getting a hotel. Even if it costs me more I'll be safe in knowing that they will handle their business with a little more professionalism, and what I see on the site is what I will get.