The staff and valet were excellent and very welcoming. And the location is definitely great!
Unfortunately the reason we booked this hotel was for the access to the poolside bar and restaurant in the lobby which both closed hours earlier than advertised. Along with that disappointment, we discovered human feces in the hallway inside the hotel. When we reported this to the bartender he informed us it had already been reported earlier and had still not been cleaned up. Due to the disappointment of not being able to enjoy the main attraction of the hotel, we chose to end our stay only hours after arrival.
The concierge staff were amazing at understanding why it put a damper on our stay and informed us management would be in contact with us to discuss our experience.