Okay, so first off, this place is by no means bad. It’s a good affordable place that’s not too far from the city. However, we did experience some issues that definitely could’ve been avoided.
The check in and check out process is amazing. It’s efficient and simple. No complaints there. This also feels like a very safe home, so I never felt unsafe. My housemates were cool and mostly kept to themselves besides some minimal conversation in the communal areas which was nice.
Now for the bad.
When my boyfriend and I first arrived, we had booked the master room and went in to use that bathroom. It was gross. The tub could’ve been scrubbed better. The floors and counter could’ve been cleaned better. But the worst part was the toilet. There was hair, pee, poop (I think) splattered on the lid, the seat, and underneath the seat. It was disgusting. I then messaged Leo and sent him a picture of the toilet. He immediately called me and apologized. Basically what happened was, the person who had stayed in that room before my boyfriend and I stayed a few hours after check out (I don’t know why) and used the bathroom after the cleaning crew had already came and cleaned the bathroom. One of the team members was there at the time of check in and apologized and cleaned the toilet for us which I was very thankful for. But I feel like this could’ve easily been avoided. I’m not sure why they let the previous renter go back and use the bathroom after it had already been cleaned, that is so unsanitary.
Anyways, Leo and his team handled the situation perfectly, but it could’ve been avoided to begin with. Also the house is pretty empty, there’s not much furniture or kitchenware which was a little weird.
Other than that, the stay was pretty much fine.