Crystal is very communicative, responsive, and helpful. The home is very spacious with plenty of seating in kitchen and family room. Beds are very comfy. Outdoor space is lovely. But we did find things that need improving. Number one complaint is that there are no dressers in any of the rooms, nor is there shelving in the spacious closets- only rods and a shoe rack. If you look closely at photos you'll notice this. We missed it, and we were there for ten nights, so it was a huge pain. Also, kitchen is not well equipped. We cooked a lot while there and pots/kitchen and serving utensils are sparse. I had to buy wine glasses because all they had were stemless ones. Plate choices are either large and heavy, or tiny. Appliances are showing their age. And the TV in master bedroom has a cord that doesn't reach the outlet. Lastly, two car garage, but only car fits one because they are storing broken furniture and hardware in there. Despite shortcomings, we would stay here again.