This is unfortunately my first negative review and my worst experience on AirBnb.
My friends and I were travelling to Asutin to spend the Thanksgiving weekend at Gavin's. When we got there, Gavin let us know a new cleaning crew had cleaned up and told us to let him know if the cleaining was deficient. As we started walking around the house we noticed that the sheets in the bedrooms smelled weird, the garbage bins weren't cleared and the house in general had a musty/stale smell. When we let him know this was the case, he immediately agreed to return our cleaning fee. Kudos to him on that.
After that, we decided to check things thoroughly because we had an infant, a 3 year old and a pregnat woman in our group. This is when we started noticing bigger concerns like electrical outlets exposed, switches hanging off the wall, a dryer full of someone elses laundry, dirty microwave, refregerators filled with the previous guests food, caked on grease in the oven that had a foul smell as soon as you open the oven door, hair in one of the bathtubs, a small attic bedroom (not that I would call it one) with a rickety banister amongst others. At this point we were very concenred about the celaniliness and safety, and raised our concerns to AirBnb. Although it took them about 4+ hours to get back with us on a refund status. But because we were left hanging during this time we decided to clean some of the sheets, the microwave, the countertops and the tables so that we felt comfortable sitting down on the furniture and laying kids down for a nap.
In the end we got our refund and were able to book another location. But our entire thanksgiving evening which we had planned to celebrate together was completely ruined.
Gavin, you have a fantastic peice of realestate, but I think you really need to bring it up to safety standards before renting it out again.