Good afternoon. I just finalized the reservation, but upon arrival for checking in the lodging was unacceptable. The house was not clean and the agreed upon time was 12pm for checking in. Towels were left in the bathroom on the floor and in the shower area on the first floor. Trash was not emptied and the upstairs bedroom was not made either. Counter tops had crumbs all over it. I did not arrive until 1235pm and had to call to get codes to get in because I didn’t have them. My guest and I had to leave and be displaced until they cleaned the entire place. I am very disgusted as this is unsatisfactory. Something needs to be done about this matter, whether there’s a compensation, incentive etc. but I shouldn’t have to leave because the lack of cleaning that was needed.