We couldn't have been happier with our stay. We didn't get to meet Michael but we did get to meet Luz. She was as fantastic as anyone would hope. So friendly and she gave many suggestions. The suite itself was as described and better. We felt like we were staying at a log cabin. It was clean, spacious and very comfortable. I could have slept in all weekend. The bed was great! They had bottled water, coffee and snacks. Never expected but so enjoyed. We hope to get back to Austin and stay with them again!