For the couple positive things, whoever did decor and selected the beds did a great job. Awesome beds and decor was adorable even though whoever did their photos should be paid double cause it made the place look twice the size it actually was.
This is far from a 5 star stay for a few reasons, but mainly lack of communication overall. Especially with no phone to call or text when there are issues. The gate codes did not work when we arrived (only the car code which we had to use all weekend since there was never a response to that issue or wasn’t even acknowledged that I asked the question). Then one of our doors the keypad didn’t work so we were locked out until a cleaning lady helped us get into the lock box for the spare physical key. Wasn’t till 4 hours later they responded through the app saying “that happens sometimes, use this key…”.
Then we had a terrible ceiling leak from something flooding above us that ruined our bathroom I also received a late response with little info, no apology, and no resolution. It took all of our towels to clean up with no replacement or response about this issue.
These, along with some other misleading notes about how this is walking (CAN NOT walk to 6th or Rainey, is it very sketchy with a homeless camp you have to pass that is under the highway) - makes this place too much for its high cost. Cute and adorable, but management/communication needs to be fixed.