This place was clean and very spacious. Although the place was very nice it was not the same layout and not decorated the same as the photos showed. We notified them that we were arriving earlier than the check-in time and they were able to accommodate us. We did have trouble finding where to go once we arrived. This may had been because we were early and the instructions had not been sent yet. After asking a few residents of the building they notified us that the leasing office was down the block. I was able to talk to someone at the leasing office and they sent me instructions on how to enter the AirBnb. During our stay I had a question and gave them a call. They picked up right away and were able to answer my question. Overall the place worked very well and the area is great. Just be aware that the photos aren't the exact unit you will be in and make sure you are clear on the check-in process before arriving in front of the building with all of your bags.