The house was nice on the inside, but it was full of mosquitoes and flies. The grass looked as though it had not been mowed in a month and the outdoor furniture was tattered and dirty. I tried to reach the host via messaging and phone within an hour of checking in and got no response.
I called Airbnb support and in the time I was on the phone with them, my husband and I were bitten multiple times (pictures sent to Airbnb of the pests and bites as well as the condition of the outside of the home). Airbnb was also unable to reach the owner and intervened giving us a full refund as part of the "Aircare" agreement. Best $80 I ever spent! We promptly booked another location.
Finally, after 2 hours, I communicated with the host who apparently had no idea I'd already checked out or that both I and Airbnb Support had been trying to reach her. She welcomed me to the home, apologized for the inconvenience and then told me that there were "probably bugs outside" and to shut the door behind me. I grew up in Texas near the coast and I'm well aware of how to deal with mosquitoes. How insulting! I am glad that we got there early before my parents did. I would have hated for them to have to stay 5 days in those conditions.
My advice - before you book this place, ask lots of questions about the condition of the outside and proof of pest eradication.