The overall place was nice and clean but the customer service from the host was horrendous.
We got in late Wednesday night and we’re missing the virtual key to get in the building. We messaged Jeremy to get the key and he took a while to respond. We finally got the key but had no fob to get in the elevator for the building. We had to wait for residents to let us in.
We were told the fob was in the place which it was not. Jeremy kept saying that he would ask where it was and advise and bring It the next day. He didn’t do that.
We didn’t know we would be right next to the Highway which was so loud and hard to sleep.
Overall the place was nice but the hosts basically ghosted us and were not responsive. We ended up staying one night and leaving.