Jen and Steven are great hosts! You can expect having to submit some information upfront to get through a background check. This helped us feel more comfortable staying in the community knowing that the building is secure and has specific standards. After you get the stay approved, they have a professional portal set up as an access point for any questions you may have during your stay. The place itself is extremely clean and well taken care of. The bed, pillows, shower, and bath mat were beyond comfortable. The thoughtful extras, such as the keurig, tv with netflix, iron, and hair dryer, were nice touches as well. Overall great stay and convenient location!!