My wife and I cannot say enough positive about the group, Stay Local Austin.
Our travels to Austin were delayed by the ice storm a few weeks ago, while waiting for a flight at 3:30 in the afternoon, not arriving until 9 o’clock at night, I got a message from them that the heater was broken and the property was uninhabitable. Instead of kicking my wife and me to the curb, they offered another property that they have in their portfolio.
They put us up in an incredible Villa, much more space than we needed, and didn’t charge us anything extra!!! We were excited for the original property we had reserved, but were blown away by their hospitality, when they put us up in this incredible home!
We’ve never had an experience where the reserved property was deemed unavailable the day we were to check in. What the Stay Local Austin group did to accommodate us was above and beyond. The property was clean, gorgeous, and made for an incredible stay during our families wedding weekend in (unfortunately) cold and rainy Austin. Highly recommend these hosts.