Pros:
-Customer service is great
-Location is fantastic
-Parking is great
-Noise was very very minimal for a downtown apartment, just heard doors closing from other apartments.
-Well stocked with essentials.
-Great internet for working from home.
-Nice stylish spacious apartment.
Cons:
-Cleanliness: Floor could have used some mopping/wiping. I had to walk around the apartment with socks or shoes to keep my feet from turning black with dirt. The couch needed some vacuuming to remove pet hair and other visible dirt. We used it with sheets we brought to cover it because it was dirty. If you plan to use the couch as a bed, come prepared. Everything else was pretty clean.
-The washer: It will not wash if you set the water temperature to hot. Warm or cold works fine.
Overall, it is a great place for the price. If they improve cleanliness it would be beyond perfect.