Overall, we enjoyed our stay here. The place was quiet and we especially loved the screen porch.
There were a few issues from the start. First thing we noted was that the refrigerator had not been cleaned out. There was someone’s take out food in a cardboard container, there were a few big glasses of soda from Wendy’s with straws in place, multiple open containers of milk and other liquids/food. This was truly disturbing.
One thing lacking was towels. There were 5 of us staying there for 4 nights. There were enough towels for 1 each person (bath towels), only 2 hand towels total, I believe one wash cloth. There were 2 kitchen towels.
We did address both of these concerns with Jules. He was very quick to answer and was apologetic about these issues. He sent someone to take care of this. They did come and bring a couple more towels, not really enough for our size group, but we made do. And we had moved some of the stuff out of the fridge and I guess they didn’t see it, as we need to take it all out to garbage when we returned back later.
There was no kind of book or binder with general information, ie: how to use the French press, how to operate the tv, and the light/fan in screen porch. local restaurant ideas, local stores, local attractions. That would be welcome, helpful information.
The dryer was broken and we realized this after doing a load of wash, which we ended up drying in the screen porch.
Jules was always quick to answer and responsive. He admitted that they have some things to work on. I hope that they do resolve some issues, as it is a nice place overall.
Jules did recommend a local restaurant to walk to, Lou’s and we did love that place.
Overall we loved Austin. The location is good and close to a few restaurants and also to the trail near Lady Bird Lake.