Colleen was super-responsive and helpful. It's a walkable neighborhood, just a couple of blocks to a small grocery store. (Half a mile to the supermarket.) The kitchen is well equipped and has a big table that can also serve as a desk. If you're sensitive to noise you might need earplugs (upstairs neighbor and the occasional train). There are a couple of steps to the door, and then a step down to the kitchen, if mobility is a concern. (And you can't roll a suitcase on the gravel path.)