The location of the apartment was great! West campus, near UT and near downtown. The apartment decor is new and very pretty. The host was great at communicating and responding promptly, although most of our issues were not resolved during our stay. That being said, the apartment building is a little bit older and it needs maintenance (hole in the hallway ceiling). The elevator was out of service and the apartment was on the fifth floor so we had to carry our suitcases up and down five flights of stairs, and one of the guests in my group is pregnant so it was difficult for her to walk up and down the five flights every time we left the apartment. The apartment itself seems to have been out of use for a while before our arrival. The bathrooms were generally clean but the tub and shower were very dusty (probably due to lack of use and not being cleaned for some time before our arrival). There was no coffee pot, even though the host had provided complimentary coffee. The parking passes that had been mentioned were not provided. We notified the host and he could not get us new ones during our weekend stay, although he did offer to pay for our pay to park costs, but it was very inconvenient to find street parking in west campus.