Sylvia met us when we arrived to give us the key and the grand tour. She was very helpful with any information I needed. The apartment is exactly like the photos: small (the size of a two-car garage), but cozy and comfortable. It's in a very quiet residential neighborhood, yet just a short walk from downtown. Very easy to get to the Convention Center, with more privacy and lower costs than a hotel! It was exactly what we needed for our stay.