Me & a group of friends flew into Austin right before the huge winter storm hit. We were greeted at the Airbnb after hours & were given a quick tour and instructions.. they answered any and all questions we had & were very polite.The place is beautiful! Located in a perfect area downtown. Keep in mind this place has a very open concept so you can hear everything throughout the house as the ceilings are exposed. The artwork & entire set up was perfect for us. When we needed to extend our stay because our flight was cancelled, the host responded quickly & was glad to assist us. I would definitely stay again!