Chalu is very communicative and does what every visitor to have a good experience. We had planned to stay for 8 nights and found her place when another reservation had to be cancelled by the owner due to Covid being present in the home 2 days before we arrived. However, we only stayed for one night. We cancelled within 24 hours of our arrival due to concerns we had about dead bugs (appeared to be roaches) behind a bed and in another bedroom closet on the floor. Chalu was gracious and apologized immediately after being notified. Other suggestions to improve our stay would be to better maintain the furniture, lights, and linens. This is a great place if you are fine with a travel hostel experience, but we were expecting more comfort from the photos we saw promoting the airbnb. Chalu gets an A for communication and sincere graciousness, but the home receives a C- for airbnb quality and what guests should expect.