Jonny was very courteous from the moment we booked the room. We were just in town for an event and headed to our room; unfortunately, there was no TV to kick back and relax. No biggie, we listen to music from our phones the entire time. He had some young kids and a baby which really didn't stop crying till around the end of the night when we were heading off to sleep. Otherwise, he was very kind and had snacks for us to complete the night's stay. I'd definitely come back given the opportunity.