Sue made "checking in" very easy by meeting the first of our group to arrive at the house. The house was as pictured with the bonus of an off street covered parking place in front that I was not expecting. Our group really appreciated the few snacks, coffee and laundry/dishwasher items she provided. She was very quick to respond when we had a question. Sue was a very personable and dedicated host. This was my first experience with Airbnb. I was very pleased.