Greg was very responsive and helpful. This is was a great AirBnB experience. A detailed email was sent to me a couple of days prior to our stay with easy-to-follow instructions. The check-in process was painless, as the property has coded entry. This was a much better option than a hotel, for the space. The property itself was clean and in great shape. I traveled with my small family and dog, and Greg and Amanda were easygoing about that. There is a grill out back and a small, convenient little backyard. Parking was no problem and this is the north Austin area with a lot of great nearby ethnic restaurants, UT Austin, the Domain, etc.