My husband & I stayed here the week of Thanksgiving to visit & be close to our daughter who lives in Austin, over the holiday.
Both couples in our party feel like the place has been neglected too long and too much.
There were safety issues with tripped GFI’s in 2 of the 3 bathrooms, an additional sparking garage GFI, and loose trim pieces on at least two steps along the front edge of wood-like stairs. Cheryl was prompt to schedule an electrician to come once we asked to have the outlets working, but she knew about the tripping circuit from the previous renters. I feel like I went above and beyond my responsibility to invite the electrician inside the house (from the garage where the breaker panel is), to further test the problem with the wiring. Later the same day the outlets tripped again and we had not been using any electric appliances except the washer and dryer after the repairman left.
The washing machine made such loud flaking noises the first time I used it that I was afraid to use it again (& didn’t) except to wash the towels & sheets before we left. We used our daughter’s instead.
I have a picture of a glob of black hair between the king bed and nightstand; our dog found a sock left behind by someone there before us.
The holes made by the bathroom doorknobs in the walls of the two baths with doors were evidence of neglect as well.
The temperature control throughout the house was very inconsistent (due to the cooler temps this week we were using only the heat): to get the ground floor to a reasonable 70 degrees results in the upstairs temperature too hot (approximately 80 degrees). So we settled for a much cooler lower level during the night so our guests could tolerate sleeping upstairs. The upstairs registers are in the ceiling so we couldn’t reach them to close them. The fans upstairs only helped to blow around the hot air.
The plastic Corell plates were the only serve ware and are lower quality than what a Residence Inn provides. There were no hangers in the upstairs closets, or the front hall coat closet, and barely enough in the master.
It would’ve been nice to have the option of a regular coffee pot for a house setup for 6 people. We borrowed one our daughter had so we could have multiple cups of coffee at once.
I did appreciate her prompt & courteous responses to my messages, especially during Thanksgiving week.
There are definitely some good features of the place, especially the fenced in back yard and comfortable beds and linens. It’s a safe neighborhood with sidewalks which made walking pleasant, and the nearby park has a 1.4 mi trail that we walked our dog on too. But all in all we were disappointed in the quality of the facility.