Frank and Sharon were both very nice and friendly. We didn't run into them much but they gave great recommendations and always available for any questions you have. Location is great if you are willing to walk, which if you are eating as many tacos we we did you will be happy to walk haha. We walked downtown near 6th St almost everyday and took backpacks and spent the entire day out. There is also a ton of scooter and bike rentals, no need for a rental car. Everything was clean. Jet the cat is very friendly and cute.