The location of Air BnB was stellar. The check in instructions on where to park/ how to get to the place was not clear. My experience trying to message and contact them was quite horrible. Throughout the process i was contacting them prior to coming and on the date i stayed. They never responded before when I had questions and during the duration I stayed they responded a day later….. I understand that circumstances do arise but customer service is what is key in this profession and it was not good. As far as the Air BnB there was a blanket on top of the sofa with branches! As if it came from outside. I was going to let my daughter use that one until I saw how dirty it was. There was also trash bag with trash inside of the laundry room. Lastly, it was cold during the time I stayed, I tried to turn on the heater for my parents and the alarm went on when I had the heater on. Just horrible. Other than that the location is spectacular if you want to stay in the Domain. That’s about it.