We enjoyed our stay, the accomodations are nice. We had an early morning flight and during our departure we were trapped in the parking area. We tried to use the gate remote that we had been using all week and nothing we could do would open either gate. We called to contact number and explained our situation and that if we couldn't get out we would miss our flight. To this day, we have received no response from the management. We called again begging to get us any info on how to get out. We were trapped. The gates wouldn't open. We had to make other arrangements to get out and just barely made our flight after over an hour and a half of trying to get out. We never received a call or anything. As far as the management is concerned we are still trapped in the parking area.