Fantastic location, comfortable unit for 2, setting among live oak trees. Checking was a nightmare, it was dark and nobody could point us to bldg 13. Had to contact host for tel no needed for parking permit online. First number host texted was incorrect. Parking instructions unclear and had to renew permit online daily. Only one key and no instructions for fob, card, and second key. Had to request Wi-Fi own. Why not leave all this information on a sheet for guests? No information on garbage, recycling, neighborhood, how to check. Host was awol when hot water ran out. Had to handle it ourselves with property management. Also, host did not warn us that a new heater was to be installed during our stay. If host can grow up and show the slightest responsibility, this could be a pleasant unit. Host needs to invest in some basic china: plates, cups. Paper plates and styrofoam cups do not cut it. Final points: we had to fix the toilet; one hears clearly footsteps from the unit above.