I was sent a welcome email with local insight of what was nearby and worthwhile to go see and do. My hosts answered all of my specific questions ahead of time before I traveled to Austin. Check-in and check-out was easy. The bed was comfy and the place was clean. The shower is small like a European shower, but the water pressure was fine for me and my long hair. Just don't move the shower head in a way that water will be near the door seams -if you do, you'll be using one of the towels to mop that water up off the bathroom floor.