I hope things really do get fixed in the future. But things weren’t as expected for our stay. When arriving the floors looked as if they have never been swept, a lot of cat hair everywhere, sheets had human hairs on them. When I communicated the hairs on the sheet issue to the host she said, “cleaning lady ensured that they have been washed”
There were prescription pills in the kitchen drawer just laying out. Under the Kitchen sink flooded and was unable to be used, so we had to do dishes in the bathroom sink. Host offered for plumber to come, never heard anything and no one came. Never got the projector going because the remote wouldn’t work , which we were pretty excited to use.
I communicated all of this with host and I got refunded a $50 cleaning fee (haven’t gotten it yet)
Communication with her was hard because she said she had “bad service”