The downtown location can't be beat; my wife had an event at the Convention Center and it couldn't be more convenient. The place was attractive, clean and had all the necessities. (The Keurig and coffee were greatly appreciated). As previously noted, it can be noisy, especially on weekends, but what do you expect for downtown Austin?
Unfortunately we had a problem with the parking. When we arrived, another car was still parked in the space assigned for the apartment and the garage fob wouldn't open the gate. We tried repeatedly to reach the property management group, but were unsuccessful. we left messages for Ryan throughout the day without reply. I noticed the next morning that Ryan had left a message at 2 am. He reaffirmed that that parking space was the correct one, and that the car would have to be towed. I sent him the info on the car that morning; we left for a few hours and the car was gone when we got back. But we still couldn't get the garage fob to work. I sent more messages but didn't hear back from Ryan until 4pm. He suggested we open the fob and check the pin settings. He wasn't sure of the correct pin connection, but my wife tried several combinations until she got it to work. So, it took a day for us to get in the garage, during which we had to provide alternate parking for ourselves. We never did hear from the property management company. Ryan apologized for his delayed response , saying he had been traveling when we tried to communicate with him. This may very well have been a one off, and unusual for this property, but we had little support for our problems and basically had to handle them ourselves. Otherwise, again, the property was excellent.