Jason was adamant about the contract, despite an ice storm and city and state warnings not to travel into Austin unless necessary. Despite polite requests, explaining delayed flights due to weather, and that I couldn't risk getting stuck in Austin if I did make it out there, he would not budge on a refund or partial refund. I found him and this space inhospitable and business/revenue-focused, with no consideration for the many risks I'd have to take to sit in the space for two days and wait out the storm before getting back on a plane. The main draw of the space is the pool, and in an ice storm/in winter in Austin, that should not be the selling point of the space. It's unusuable this time of year, and that should be clearly noted for those of us unfamiliar with the new extreme weather patterns in Texas.
Ultimately, I was forced to pay for a space I couldn't safely use with no consideration or concern from the host whatsoever.