My husband and I were deeply disappointed, not only in the property, but even more so the property owner for the following reasons. We have never experienced this type of safety concern nor discourteous manner on Airbnb before. 1) The pictures advertised for the property are not the pictures of the apartment where you stay. 2) Front door handle was loose and broke apart. Owner was notified and the lock was never fixed during our entire stay. Essentially, our front door to the unit was not working correctly during our stay, which was a huge safety concern. 3) The light outside the front door of the unit was not operable and it was very dark in the area and you can barely see when entering or leaving the unit. 4) There were not appropriate sheets on the bed - just 1 mattress cover. 5) There was no bath mat in the bathroom at all for entering or exiting the shower/bath creating a slip hazard. There were only 2 very small, thin towels for 2 people for an extended weekend to use and no hand towels, bathroom hand soap nor tissue. 6) The unit ended up being a downstairs unit (not pictured in advertisement) and the people above were very loud, dropping items, stomping throughout the night. 7) Parking is terrible with the lot for parking full the entire weekend. 8) The floors were not finished and polished (as advertised) and it was pretty unsanitary. 9) Lastly, it was truly shocking to encounter the defensive, non customer oriented or concerned manner of the property owner. We have a Freshman that just started at UT with plans to visit a lot during the next 4 years. I not only would stear clear of this property but any property this individual, Andrea, owns. We do not say that lightly. She was discourteous, communicated with lawyer-like postering when notified of property concerns and generally more concerned with saving face than concerned about providing a safe, well groomed unit and experience to the buyer. Deeply disappointed and have notified airbnb of the safety concerns.