1-STAR. This airbnb was such a disaster. DO NOT BOOK THIS PLACE, or do so at your own risk of not having somewhere to stay when you get there!!
When we arrived to the house on 6/2/22, there was a CEASE AND DESIST letter from the City of Austin stuck to the front door, dated in permanent marker 6/1/22. It stated that the owner was running an illegal rental operation, and no one was allowed to enter the property until the owner met with the City, or they would be subject to fines something like $2k per night. The letter wasn't exactly clear if just the host/owner would be fined, or anyone they found on the property. We called Airbnb, who called the host, numerous times. No answer. FOR HOURS. It was 100 degrees outside and getting late in the evening, so we waited inside the airbnb while we frantically tried to find a new airbnb that would accommodate our group of 10 on the same day. Airbnb helped us secure a new location, even though the process took 5 HOURS on the phone with Airbnb from when we arrived to when we had a solution, so we wasted a whole night dealing with this issue. The host finally responded to us on Airbnb messenger a few hours after we arrived and just wrote back "Oh no worries, the city's files aren't updated :) " Um, really? We never heard anything else from them again, nor did they ever check in to see what we wanted to do.
Besides the complete lack of concern on the host's part, when we did a walk through of the property, it's clear the house receives little-to-no attention from the host. The pool was green-ish, there was a dead cockroach in the living room, stains on the walls, ceilings, linens. Opened food in the pantry and freezer. We have pictures of everything to back up this post. We ended up at the Governor's Mansion that's 12 minutes away from this one, and we're so thankful the Governor's Mansion saved our trip. This one should be a HARD PASS.