Christie and Chad were by far the best AirBnB host we have ever had. We were not traveling for pleasure, a very stressful trip as our grandbaby was having open heart surgery. The surgery got postponed the night before. We left early and expected nothing regarding a refund. Chad reached out and ask us to check out early on the app. We did and they re-rented. We got a one day refund. Skip the money part, they both were so concerned and so sweet regarding our family situation. These host are kind and caring people. I would gladly stay anywhere they had a house!