Kristina was super friendly and helpful with assisting us during our stay. The home was very cozy and clean, and there were instructions for how to use all of the amenities which I appreciated. Everything was exactly as described in the listing. We had one very small hiccup which Kristina was both proactive in preparing the home (just in case something like this may happen) and responsive about in helping to clear up the issue. Would stay again! Thanks again :)