I stayed at this Airbnb for my 21st, and it can not have gone any worse. When we first arrived, it was a sauna inside. The thermostat was set to 84°F. We immediately changed it to 70°. We left the Airbnb thinking it would cool down by the time we came back at night. As we arrived at the Airbnb, the thermostat had turned off and wouldn’t turn on. The Airbnb was still a sauna at night. All our guests were sweating, and some rooms didn’t even have a fan. The living room fan wasn’t working... At one point, being outside was more cooler than inside the sauna. I mean the Airbnb. Some of our guests had to resort to hotel rooms because of the excruciating heat, and those who stayed didn’t get much sleep.
We tried to contact the host, but it was late at night, so he didn’t reply until the following day. When it was fixed the next morning, it took over 10 hours to get it to 70°. We also noticed ants in the bathrooms and our rooms. We had ants in our suitcases. Most of our clothes, including my 21st bday dresses/ designer clothes, were ruined. I got bit by ants all over my body and they all got infected and left a nasty scar, which is not what I want during my bday. We kindly asked for a 25% refund or something to compensate for our first nights stay or the hotel rooms we bought, and they only offered 10% discount (which barely covers one person).
Overall, I believe some action needs to be taken because offering 10% refund doesn’t even begin to compensate for ruining the stay of my 21st bday. This was not relaxing or a fun weekend at the Airbnb.