Disappointing stay in a very expensive, unclean home. Trash and recycling were full and smelly when we arrived; dishwasher also full and smelled badly. Three large roaches in just the one night we spent there. Toilets, mirrors, faucet knobs not properly cleaned. We felt pretty uncomfortable staying there during COVID times, so we went and bought disinfectant spray to spray around the whole house. No clean towels in master bath. Laundry and dryer were full of damp clothes when we got there even though they are listed as available amenities; I had to finish the host's laundry so I could do my family's laundry. The host did respond to my concerns by refunding the sanitation fee, but it was still a very costly stay for a not clean home. The host relayed that it was hard to get the home prepped in time since I booked last minute; however, I feel that if a home isn't ready to go and sanitized properly then you shouldn't have it actively listed as available. Just take the listing off if you can't prep it! There were also very few notes or directions for anything - i.e. how to use the tv, where to find clean amenities, etc.