We felt so welcome all through the process. Alexis sent us an email in advance of our arrival detailing how to find and enter her place. She was very available for any needs that we had. Upon arrival, the room was set up for sleeping (which was perfect) and there was a nice note on the refrigerator door wishing our son good luck at his swim meet! The refrigerator was stocked with some breakfast items and beverages and there was candy on the counter for my little girls. Plenty of towels and all necessary amenities to make our stay comfortable. The location is a short walk to campus and to downtown and the neighborhood is safe and quiet. Great job Alexis!