Gina was superb. She and her husband were out of town when we made the very last minute reservation but she accommodated us perfectly and made sure we had people to contact should we need anything. The apartment itself was great. It was very clean, well-stocked, and had a real home from home feel to it. It has character, is well situated for the central areas of Austin, and has a great cat! We would recommend it to anyone. Thank you Gina!