Britta reached out a couple days before via text with arrival details that were very helpful. She was always available and open for anything that came up. Home was located in a quiet neighborhood and house rules were clear and concise. The house itself is very cute and cozy. Furnishings are modern but not sterile to where you feel as if you can't relax. The home is small but spacious for a group of 3-4. Mattresses made it hard to get out of bed and shower pressure was great. Definitely recommend staying here!