A little disappointed because of how many good reviews there were on this place. Our flight got canceled a day before arrival. I communicated that to customer service to inform them that we wouldn’t be checking in till one day later, that was never communicated over to the person who gives you the keys. I was called and text the day of the original check in date wondering when I would be arriving. When I called customer service the first time, I asked about power outages because of the recent storm. I was told the building wasn’t effected. Our electricity turned off 4-6 times for 10-15 min each time. We even got stuck in the elevator. (Not fun). The Wi-Fi password was also incorrect and I missed my meeting due to waiting for a response with the correct PW. Probably won’t stay here again.