The apartment is clean, located in a quiet, convenient neighborhood and includes many amenities; the photos are a good representation of the space. It was a comfortable size for me and my husband. The wifi worked very well, and it was nice having a combination lock for arrival and departure - no need to arrange a meeting with Ben for collecting or returning the key. Ben's communication was good, he responded quickly to my notes. The bed was quite soft, so it is ideal for those who prefer a soft mattress.