Kelly and Mark did a great job with making us feel welcome! They were able to accomdate us with a late check-in after an extensive day of travel. We walked into Cottage Charm with snacks and beverages as well as a nice 'Point of Interest' booklet that outlined all the important pieces of information that we needed i.e. Wifi Password, places to eat/drink, local attractions etc. Kelly was very responsive whenever we reached out for assistance. The listing was on point with 2 pull out queen size beds and a king size bed on the upper level that also had a full bath. The neighborhood was very nice with tennis courts just across the street.