Steer clear if you don't like to be weirdly attacked by a property manager. Right after you book you get the second contract, and then they start saying "well it's kinda like glamping". Whatever, we weren't disabled, so we didn't mind them screening us after airbnb to make sure we could make it down the switchback mule trail. That part was fine.
So you read the second contract they send you, littered through out it is a mention of very nice linens, like with a 1500 dollar amount in the contract, we understood they were mentioning them as something they could charge if they got stained, but that just made it sound better!!! Awesome!! Awesome sheets... nope. So these super nice linens they mention in their contract are target brand and they go on a lumpy glamping bed that wasn't smooth or soft.
So we were gonna come back here, give a four star rating, and let them go. We jokingly took a bunch of pictures in those bad sheets and towels and thank goodness we did!!!!
I was contacted two days after check out about blood on the opalhouse rag and target brand sheets. When I mention it's tanning lotion, they just say "regardless it must be replaced"... When I asked them if they tried to wash out they didn't reply for four days and the only pictures they have of the sheets or towels where we left them.
I'm still offended by these folks approach. Who wants to drop 550 a night for a glamping experience where they inspect the sheets and accuse you of bleeding on their stuff?
The property management folks were quick to point out their mascara clause in their contract. You see that type of clause and expect it to be for like, extreme stuff, not mascara and tanning lotion. The sheets weren't stained, and they were threw away by housekeeping without trying to launder.
We had already been concerned the liquid soaps were half full and bar soaps were provided, or that the toilet paper didn't even seem new. Let's forget about the weird film on the toilet seat when we got there.
No one asked us how our stay ways anyhow!
But seriously, in the times of covid, if the host drops the ball on proving they tried to clean the sheets before charging you... were those cleaned before you got there?