This house is BEAUTIFUL. We felt very at home here. We were on the back patio and in the backyard every day, great for entertaining. The beds are very comfortable, everything is brand new. The kitchen has everything you need for a long-term stay. Have nothing but great things to say about the house itself.
Our experience dealing with the property manager left a bit to be desired. He seems to be the good cop intervening for a sometimes difficult owner who was unfamiliar with the property. This meant that turnaround times for basic questions or routine fixes were extended.
We were left without full water and power for three weeks (after an original four-day timeline for restoration) and were offered very minimal compensation in return for our lack of basic amenities when our options to go elsewhere were limited. I've stayed at dozens of homes on Airbnb and this was the first time that I've found myself disappointed with a host interaction which I trace back to a lack of foresight and empathy.
Outside of the situation with the storm which came at the end of a three-month stay, our time
staying here was an incredibly positive experience and I would recommend staying here and working with Dallas.