Gigi is very responsive and on top of communication and her space is beautiful, well designed, and the bed is comfortable. You can tell how hard she's worked to make it special. We have experienced better amenities at less expensive spaces and with a "Plus" had a higher expectation for premium touches. There is very little there by way of snacks and hot beverages. There's canned coffee grounds, but the sugar bowl was empty and there wasn't any creamer to speak of. There was an empty mint tea box as well. We appreciated the sparkling water, but regretted not being able to stop by a store after a long trip to finally arrive that first evening. The location is fantastic and although a friend loaned us a car for a mt bike experience at Barton Springs, you really don't need a car to get around! Do enjoy the architecture on your journey and the stories of the historic homes and their previous residents. Bouldin Creek Cafe is a must as well as Thai Fresh around the corner. For our first "Plus" we weren't dazzled, but it didn't take anything away from how much we loved Austin! Definitely visit the downtown library!