The apartment was excellent! It looks exactly as it does in the photos and is in a perfect location to explore Austin without a car. Our group arrived and the place was spotless. We never saw Ryan, but knew that if we needed anything he was on call. One thing that is fantastic about this place is that it is entirely keyless - so our party could roam in and as needed and not stress about losing the key or only having a few copies. All and all, a fantastic experience and I would definitely stay here again!