John did everything he could to make sure that we had a great stay! We were in Austin during the February 2022 winter storm/freeze, which meant we had many flight delays and it was cold! But John stayed flexible with the checkin time and made sure the heat was on when we arrived. The location of this apartment is SO great—about a 7 minute walk from all the restaurants and shops on South Congress! And the apartment was equipped with everything we needed, with a quirky Austin feel. Would definitely recommend staying here on your next trip to Austin!