Beverly was very receptive and available for any questions I had over the phone. She truly was available to help at any time of the day. As for the house itself, it was very beautiful and had much more than enough space to accomodate my group of 10. I did not feel the need to be in constant contact with Beverly because the house literally was fully stocked with anything you may need for a comfortable stay, not to mention how close and accessible the house was to most everything you'd like from the city of Austin. My group and I felt totally comfortable all three days and would without a doubt be back again given the chance.