The hosts were in communication before and during the stay. I had trouble with the keycode not working when I arrived, and the hosts immediately responded to my text and resolved the issue in about 15 minutes.

The apartment is basic (you're paying for location), but the hosts have provided some additional comforts such as soap and shampoo, hair dryer, ear plugs for light sleepers (there is a some traffic at night), Chromecast.

Wifi doesn't work very well in the bedroom.