Dawn was super sweet! There was an issue with my original booking and she was quick to fix it and communicate it with me. She offered me the private suite/ studio without charging me anything more. I also locked myself out a few times and she was very kind to open the door every time.
The studio she has was very clean and cozy! It was an absolute upgrade :) additionally, I loved the bed! It was comfy. 10/10 would recommend. Thanks again Dawn!