The check-in process was a little tricky with multiple codes to enter and once we figured out how the badges worked, access wasn't a problem. The apartment is large and as described. The location of the building is ideal. The only problem we had initially was a missing remote and not enough towels. I reported these issues and Kasa quickly resolved them. I would recommend this apartment for 2 couples wanting to stay in the Warehouse District. Beware that there is a large building being constructed directly across the street and the noise starts at 7am on weekdays.