First and foremost, Miles is a great host and the communication was very good throughout the process. That said, there was a scheduling conflict and my wife and daughter did not have a chance to stay at the Oasis for their girls weekend. Yes, I more than realize that the review is actually meant for staying but I was so impressed with Miles' level of custom care it was certainly worth the review. Miles notified us of the issue and compensated by accommodating my wife and daughter, on their girls weekend, at a grand and historic hotel downtown. Miles communication was great and apologized numerous times. Most AirBnB hosts would certainly have felt bad and apologized for the conflict but I would assume many would fall short of going the extra distance to ensure the girls weekend was in tact! Bottom line and based on this level of customer care, I would absolutely stay at the SOCO Downtown Oasis!