Our extended family of 7 stayed in this house for 3 days. I had reached out previous to our stay a few times about some issues in other reviews regarding cleanliness and maintenance. Amy assured me that she had been to the house prior to our check in. The house did smell very strong of cleaning products but there were deeper issues in the house.
1) A soiled diaper was found under a bed as we were packing up.
2) 2 beds / sheets were not clean. Ours had hair and what seemed like drool stains on our pillows, so we ended up washing them again after the first night.
3) the Dishwasher had a weird smell and upon inspection, the liquid detergent never dissolved in the previous wash, which led us to believe unwashed dishes were put away before we arrived. We didn’t trust anything in the kitchen so we had to rewash everything prior to use.
4) lots of dust everywhere and doors were caked with grime.
5) not confident the bathroom counters were sanitized. We found fake eyelashes sitting on the counter behind the sink- found on the last day as I was packing up my toiletries (I don’t wear fake eyelashes). The other eyelashes were stuck to my husband’s sock.
6) the downstairs toilet clogged often. So eventually all 7 people had to use the same toilet in the master bedroom. Amy offered to send someone to fix it, I provided times, and no response.
We really hate leaving bad reviews, but I want to verify what the other guests have written. The house is not well maintained. The closet door is still broken, for example. Or the master bedroom shower was literally disintegrating around us (gravel/grout). The railing on the balcony was wobbly and did not feel safe (we have a 5 year old).
The pool was great and we spent as much time as we could outdoors. The new grill worked fine and we used it for 2 out of 3 dinners.
I do not recommend this house.