The loft was centrally located in an amazing part of downtown Austin. The amount of emails received after confirming the loft should ideally be condensed. Additionally, it's important to note the upstairs is just one large room with two sleeping "areas." When booking I was under the impression there were separate rooms.
To my surprise, hot water was scarce, though I'm sure this was unlikely a permanent ordeal. The kitchen sink drains into a pot kept underneath the cabinets so BEWARE if you are washing a few things.
Location and customer service is what you are paying for. The organizer of the loft was ALWAYS available by phone or text.