The place was as pictured. The listing said there was a laundry room, which had been closed for months, so we ended up having to go to a laundry mat. check in took about an hour because the host gave me the wrong door code and had to contact someone else to get the correct one. The address was also incorrect in the email she sent us but it was easy enough to figure out. There ended up being a big leak in the bathroom. Though the host was quick to respond, it took days to get help with it. we ended up having to be moved to another unit. the big take away here is the host is not on site and doesn't have answers to your questions. she's just a property manager who has to reach out to maintenance or other people to get answers, which takes time. Initially she will just send you the same info she already sent in the welcome email, which for us was never helpful. She did give us money back for 2 nights since we had to move units. It was a head ache of a two week stay.