Prior to our stay I was very impressed with responsiveness to my questions. Check in process was easy with good instructions. The space in the apartment was very good, especially the 4 bedrooms plus loft, difficult to find that so close to downtown. Location is right on campus so their are loud frat houses across the street. Easy spot for getting ubers. Secure garage for car. But we were very disappointed in the upkeep and quality of the apartment. Right when you walk in you notice a very pungent smell, which I believe to be mold. In the bottom drawer of one of the bathrooms, their is mold growing in the drawer. The walls are very dirty and paint is chipping, cupboards in bathrooms are also damaged. The one sink in bathroom was plugged from the moment it was first used and never did drain that water for our entire stay. Over 3/4 of the vanity light bulbs did not work, nor did the bedroom lamps have functioning light bulbs. Grout in the other bathroom shower and floor is disintegrating and very dirty. Carpet in bedrooms isn’t tacked down and would come up every time you tried to shut the door. Yes, I could have reported some of these issues to be resolved during our stay but when I’m on vacation I don’t want to have to deal with conversing/organizing a maintenance person’s arrival since we had plans to be gone during the day and we were not comfortable with a stranger being in the apartment when we weren’t there. These are all maintenance issues that are very visible and should’ve been addressed PRIOR to our arrival. This isn’t something you have a lot of control over but the apartment halls are also terrible- the floor is covered in pigeon poop and right above your door a pair of pigeons sat the entire time we were there so you have fresh poop on the floor in front of door along with feathers all over your entrance rug and door.