We booked with relatively short notice due to some weather complications and last minute changes. Chad was very accommodating and quick to respond. The space is very private and just feels like a small home away from home. Check-in and check-out were both a breeze. We loved the look of the room and everything that came included with the room. There were far more amenities in this room than every hotel I have visited. This location is wonderful if you plan on going into Austin without being right in the middle of traffic. I would highly recommend staying here if you plan on visiting Austin.