We were unhappy with the place because it was 1) unsafe for our kids. We couldn't use the upper balcony at all because the railing was broken in several places; 2) generally unclean. Stuff was sticky and there were bugs, including a dead roach in the carpet which was old; 3) generally not nice. The stocked cookware and anything else like the barely functioning universal TV remote were not good quality. The bathtub was old with blemishes. The beds were uncomfortable.