This was a beautiful house that worked well for our two families that were staying there. We had 6 kids total and the rooms were perfect for bunking up all the kids but keeping our two families appropriately separate. The game room was great for our kiddos and they provided a box full of fidget toys that was a great hit with our toddlers. The beds, linens and pillows were so comfortable. (mattresses were firm) which could be a pro or a con depending on what you prefer. There were a lot of great things about this home and overall, we were pleased with our stay. With that being said, I will describe the cons below.
Cons: The home was listed as non smoking and upon arrival, it smelled like the last guest had been smoking a cigar in the garage/game room and the smell permeated the kitchen and living room areas. There were a few small items that had been missed under the beds from the last guest. The dust pan was missing and full trash bags were sitting on the side of the house that we are assuming was from the last guest. There was no welcome book inside the house that we could find, and the information on how to contact the host was EXTREMELY difficult to find on the Airbnb app/site. We finally figured out that we needed to text the housekeeper, who helped us figure out how to get connected to the Wi-Fi.
Because the place is managed by a company, I feel like there were just some balls dropped and things missed that would have made the stay a 5 star, rather than the 4 star I am giving it.