Location is great and the place is a newer build. All rooms and bathrooms are as described with nice beds. Nice amenities included more than enough towels in the bathrooms, soap dispensers including shampoo and conditioner in the showers, and some welcome goodies including snacks and drinks. The host was very responsive and helpful.
The biggest issue for us was the cleanliness. It is advertised as adhering to "enhanced clean" guidelines and all the reviews speak to the cleanliness, which is part of the reason why we chose to stay here particularly with little children during a pandemic. Initially things seemed clean on a surface level, but as the kids played on the floor with bare feet we noticed that their feet were black (the floors need to be mopped!). The master bathroom had hairs in and around the sink that were not ours. And lastly, there were dirty dishes and silverware with food crusted on them in the cabinets and the drawers. All these things were reported to the host who offered an apology, but nothing further. We managed and after buying our own dishwashing detergent and washing all the dishes and silverware we felt much better. I presume these issues are with the cleaning crew, which hopefully will be addressed and improved.
I really wanted to like this place due to the layout and the location, but left feeling a bit frustrated and uncomfortable.