Believe the other reviews - we had major issues around hygiene and cleanliness. when we got there, the bed linens had been changed and the kitchen and bathroom surfaces were clean. Unfortunately, it was obvious that the cleaners had done only those things and left. The sofa cushions were in disarray and there were food crumbs visible all over the cushions. The side tables also had food crumbs all over. There were chunks of dried dirt, hair, and other debris all over the rug and floor. I opened a dresser drawer and there was a strange, fist-sized ball of hair in it. There were cobwebs along the baseboards and food particles and hair everywhere. The refrigerator smelled extremely fishy although the baking soda container in there was helping a bit. We had nowhere to sit and didn't want to touch anything.
Ames responded quickly and offered to let us cancel and give us a full refund without working with us on how to make the stay work out. We spent a couple of hours trying to find alternatives and couldn't find anything less than almost 2x the price on such short notice - so we asked him to refund us the first night stay and get us a hotel room for the first night, as we would be happy to keep the rental once cleaned. He refused and said he wouldn't pay for a hotel, and that we'd only get a refund for the first night if we didn't stay there. We couldn't afford to go anywhere else, so we just laid towels on the sofa and went to bed early. I pointed out that he was basically telling us that by not giving any sort of refund or compensation, he was demanding that we pay full price to stay in an uncleaned apartment with no internet service - no response.
Next day, the property manager came by to fix the internet (which was down - but this happens). The cleaner didn't show up by 2pm, nearly 24 hours after check in, so we left and came back late evening before dinner.
The cleaners had stopped by... but other than brushing the crumbs off the sofa and table, it didn't appear they had done anything. The sofa was still messy with loose feathers in the exact same places they'd been before. The ball of hair was still in the drawer. The floor was just as dirty as when we'd left.
At this point, Ames issued a refund for the first night and the cleaning fee - the right thing to do. It was a pity it took him so long to handle it appropriately.
Otherwise, the sofa and rug are as permanently filthy as other guests have mentioned. I mean huge dark stains that just look unsanitary. The bathroom tile is as yellowed and uncleaned looking as described by others (nothing that can't be deep cleaned - the cleaners just aren't doing it). Nothing like photos and no one would rent the place in the condition it's actually in. It's a shame as the apartment is small but comfortable, freshly renovated, and in a good location.
One other thing - there is a frat house of sorts near by and they have backyard parties from around 11pm to 3am. If you are sensitive to noise you will want to avoid this place.
Wouldn't stay again.