Right from the start the host was super communicative. I knew what to expect from check-in to check-out. My friends and I were staying for one night and it was great. Everything was super comfy. Location was perfect- one quick uber ride away from anywhere. The place has a wonderful airy feel and although just for a night, we would have stayed longer. I texted the host about one or two things and they got back quick. One thing was the antenna would cut out so tv watching was a tad spotty at times, but we weren't there for TV watching so that was okay with us. If it was an issue I would have texted the host, but it wasn't. My sister thought the whole place was cute and so do I. Great water pressure- which I appreciate. I would definitely stay here again.