The place was exactly as described and just as shown in the pictures. The location was an eclectic area and centrally located to everything. We used car2go and there was always one close by. We met Chad when we arrived and showed us to the unit and made sure if we needed anything we could ask. When we checked out he let us leave our bags behind since we had a much later flight than check out. We were able to explore Austin then come back for our bags later and head to the airport. Overall a great experience!