Worst Airbnb stay I've ever had. I've tried to resolve issues before leaving a review but this agency is a joke. They communicate great when asking questions prior to booking (although they keep trying to redirect you off Airbnbs platform) but once you book they won't respond.
*Beds are extremely lumpy, squeeky (barely move and you wake the other person up and overall gross.
*Most TVs (main room greatroom for hanging out and Master bedroom) do not work/have cable and are not smart TVs. This means no ability to have family/hang out /unwind time together while someone cooks and others watch tv like planned.
*Internet day one was so horrible (down then very poor speed) I had to use a wework space at the last minute. We reset the router and got the internet to work upstairs only on day 2. (I guess they consider the plastic folding table in the family room with a monitor (but no cables) the office!!!??? instead of the actual architectural office on the main floor that is secluded and designed for this purpose? this defeats the purpose of having a dedicated work space if in order to use the it people can not watch tv on the only tv in a common space.
*yard not useable, it has an only sink countertop laying against the fence like a junkyard and it's full of weeds so you can't even access the fire pit and it would be a fire hazard if you did.
*broken window in laundry room and door to bedroom by kitchen didn't close (door doesn't fit the jam) made was concerning
* kitchen - beautiful but refrigerator didn't make ice or dispense water and dishes were dirty it was super unorganized, used odwella bottles in the cabinets and multiple jars with mold in them.
THIS PLACE NEEDS TO BE REMOVED FROM AIRBNB'S PLATFORM IT DOES NOT MEET THEIR STANDARDS.