Prior to booking, we messaged the host confirming there were two bedrooms, one with a king bed and another with a queen. When we arrived to the Airbnb after having a HORRIBLE check in experience, we realized we were in a totally different unit than we booked and DID NOT even have the Queen and king beds. Instead we were in two doubles. On top of this, on their profile they say they have a 1 hour response time but when we were struggling to check in and standing outside for hours, it took them over 12 hours to reply.
This was the worst stay I’ve had ever and all because of the host. It’s a joke that we still even paid for renting this space when it wasn’t even the same unit we requested.