Felicity was incredibly responsive which really meant a lot! I had a quick in&out stay that meant I had to check in later than expected (after a wedding around midnight), and she made sure I was okay getting in - plus - she made sure my rental car was safe! Understand, this is not a huge space and you are not getting Waldorf-type amenities. This is Austin, TX so compact BnB's are definitely a thing. That being said, I appreciated that the place was tidy and there was care placed in giving you the things needed to come and go with ease. Again, the most important thing sometimes is having a host answer you when you're ready to crash! Thanks, F!