It was my family and I’s first stay in Austin and the host made it very unpleasant. They didn’t try to understand my concerns or address them professionally at all. If your able to make it into the building with the very complicated instructions, the room is located all the way on the fourth floor, farthest room from the elevator. In addition, the parking garage is impossible to get through. Horrible instructions and hard to locate. Save your money and DO NOT book with them