Cathy (who stood in for Michele while she was away in Italy) went above and beyond my expectations and she even went out of her way on several occasions to accommodate me. The neighborhood is very safe and from the few people I met, they were very friendly. The description of the home was very accurate and exceeded my expectations. Very clean, very comfy. My stay here was absolutely amazing and I highly recommend this place to anyone! Oh, and the cat is the cutest thing ever.