I was traveling to Austin for work and excited to bring my family along. This looked like the perfect place and Jill was prompt in her responses to me. When my wife arrived, she thought she was at the wrong house. The doormat with key under it was covered in dirt and dog hair. Opening the door, the house was clean. However not as pictured. There were personal items on the console, clutter throughout the house and an entire office filled with personal things. After a quick walk thru it was very obvious someone lived there full time. The fridge was full, not even cleaned out. This would make sense if you are staying at a family members house for The Weeknd. As for a rental property, it was truly an awkward situation.
The beds are not crisp and white as pictured and there are little personal things everywhere, including photographs of family all over. Again, if it’s your family, great but seriously this is not an Airbnb plus -very blown out misleading photos. We decided not to stay and are awaiting our reimbursement. We have also contacted Airbnb