My friends and I had an excellent stay! I only needed to contact Renee a couple of times leading up to our stay but she was very quick and responsive! It was just what the 5 of us needed while we were in town for our friend's wedding on New Year's Eve. It was super comfortable and clean. It was great essentially having a home away from home where we could gather, hang out, and cook. We had all we needed to do just that! It was also great being so close to downtown without having to be right in the middle of all the action. I would definitely look this place up again if I were staying in Austin for a few days and suggest it to others!