Very clean and just a quick ride to downtown. During my stay Austin had a boil water warning in effect, so John courteously provided chilled boiled water and a case of bottled water, along with the other complimentary amenities such as coffee. The bed and futon are firm, so if that's your preference then you'll love it. There's no thermostat in the rooms, but I sent a message to John and he adjusted the temperature for us. Altogether it was a good experience and I would stay again.