Check in was easy, location was good in a cute neighborhood. This is an old home, and perhaps our expectations were out of line with reality, but when we showed up, the curtains were drawn, shutters closed, and ac turned off on a 94 degree day. Inside the house was around 80 degrees and the house was very stuffy and smelled musty. Additionally, the listing advertised a smart TV, that when attempted to use, did not work, which is a little challenging when you're trying to get settled and have a 3 year old. The owner did offer come over and bring a different TV, which was appreciated, but was still an inconvenience none the less. My wife suffers from bad allergies, particularly to mold, and because we didn't want to risk it with the musty smell, we ended up checking into a hotel instead. When we informed the owner, they offered for us to look at some of their other rentals, which was appreciated, but said offer came a few hours after we informed them of the smell and that we were planning on leaving. At that point in the night, it was too late to look at the other options, especially with a 3 year old, and we elected to stay at the hotel. When we informed the owner that we wouldn't need any of their other rentals, there was no further communication, which I believe is in poor taste considering we were unhappy with the accommodations. I understand that we may be pickier than most, and we booked the hotel knowing that we would most likely not get any relief in terms of a refund, but that said, we feel like the owner should have handled the situation more delicately and with a little more consideration of our inconvenience and cost burden. For these reasons, I would not recommend staying at the Ann's cottage.