Delightful! Tom gave us a warm welcome even though we rang his doorbell at 9:30 at night instead of following the provided instructions to use the keypad to let ourselves in. He was very gracious about that! He was also quick to respond whenever we reached out. The bed and couch were extra comfortable. And Tom and Susan clearly put a lot of thought into every detail of the place - they even had luggage racks, umbrellas, a bottle of wine chilling in the fridge, a selection of tea and coffee, and plenty of nice pillows and towels. We would definitely stay here again!!!