The first disappointment was the intense mildew smell. Then a rat got caught in the trap in the middle of the first night. It was a pretty loud ordeal and took a minute for us to figure it out. After finding it in the oven warmer the next morning, we felt entitled to some compensation. We were told that if we left immediately then he would refund the second night. I still had to pay the first night rate, the cleaning fee and the processing fee. I don't think that was a hospitable response to us pointing out a rat infestation. Huge disappointment and inconvenience.