Charlotte was very responsive and easy to coordinate with. Checking in is a breeze with a lock code rather than a key.
The location is very peaceful but still with easy walks to downtown and South Congress. We had everything we needed.

Just a heads up to others that you'll also have to pay an Austin hotel tax and possibly extra for A/C in the summer if you use a lot (we didn't as far as I know).
The house wasn't 100% ready for us when we arrived but nothing that impacted our stay - a great space overall!