Host communication was great. We wanted a blender and offered to go buy one but they did for us. Great customer service from the host.
Property is in a pretty spot and has more than enough space. They are making improvements that aren't in the pictures that are starting to make it look really great.
BUT, I feel like there was a bait and switch. We booked this place to accommodate a group of 12. They took away the large couch and additional couches in their game room as well as the large table that seated 10 or more (in pictures) and did not replace them. There is one couch on the property that seats 3. Juan said the pool table and kayaks were provided and it seemed like he was trying to convince me that those were making up for not having the items we initially booked for. When I said I was upset about the couch he responded with, well it wouldn't have fit everyone anyway, but whether it did or not we could've sat a portion of us in an area.
There was also an awful sewer smell all weekend in the main house and then on the property that was coming from the drains and septic. When we arrived Diego mentioned it and that they were burning incense to help. It did not get better at all through the weekend and nothing was offered to fix it nor any comment that it was getting fixed. It was VERY off-putting.
They have definitely put thought into some areas of the property and no thought into others (2 bowls for 12 people?), I am hoping they really improve this place because it has SO MUCH potential!! I hope guests going forward have a way better experience because Juan takes some of our suggestions :)