Although we arrived late at night to the Airbnb, we arrived to an apartment that had clearly not been cleaned since the previous guest. We attempted to contact the host numerous times to get the check in sorted but to no response. We ultimately had to leave and stay somewhere else. Luckily Airbnb was able to fully refund the property but communication with the host was deeply lacking. Hope she is ok and this seemed to be a fluke, since her other reviews are good.