I loved my stay at Ames-Austin Vacay. I had an A/C issue when I got there and it was fixed within an hour of my arrival. The place was clean, spacious and exactly as advertised. My only comment is that the unit, which is in a very safe and great location in Austin, is part of a complex where no one locks the gate. I was a woman traveling alone and although I never felt unsafe I did not like that the gate to the complex was never locked. The unit is the first one as you enter and coming home at night alone made me slightly nervous. Again, I never felt unsafe but wish there was a way to remedy the issue. All in all, it was a great stay, with great amenities and great service.