Landing put us through 10 weeks without air conditioning in the middle of summer in Texas! The temperature inside our unit reached 85+ degrees daily, despite running two window AC units 24/7. Landing offered no solutions whatsoever to this problem. We followed up with them frequently about the problem, and they seemed to think that if they submitted many duplicate maintenance requests to the property management, somehow the problem would solve itself. After 6 weeks, we escalated the issue with Airbnb support, who were appalled by the conditions Landing was putting us through. After we did that, Landing ghosted us for the rest of our stay.
The AC problem was never solved and Landing never stepped up to provide legitimate solutions, so we suffered for 10 weeks. The only "solution" anyone at Landing proposed was for us to request to terminate our stay through Airbnb and book a different place, which would have costed us an additional $1,300 or more! That's an insane solution to a simple air conditioning fix that Landing could have contracted themselves for probably a couple hundred bucks.
The check-in process was a disaster and we almost had to get a hotel on the first weekend of our stay because Landing didn't have working keys to the unit. We spent 1.5 hours walking back and forth from the leasing office while our Landing host tried different sets of keys.
This particular unit also has frequent water outages. In one instance, our water was turned off for a full day without notice.
If you stay here, expect that no maintenance requests will ever be filled, and expect that Landing will do nothing to help you. We had other outstanding maintenance requests that sat the full 10 weeks without being addressed.
Landing claims to provide "an easier way to live," but they actually provide an extra layer of bureaucracy between you and your property managers. Landing will not help you solve your housing problems; they'll stand in your way.