The hosts are very responsive and worked to assist us quickly with questions and concerns. A group of 7, we attended a conference at the nearby convention center. We used both houses; 4 people in one and 3 in the other. We didn't use the pool (it was January when we stayed) as the water was appropriately cold. We had some trouble regulating the temperature of the houses, and our host assisted with suggestions. We also didn't have enough towels, which was quickly remedied with a next day drop off by "housekeeping." There were less than 7 total forks within the combined kitchens of both houses; it would have been nice to not have to worry about sharing silverware given an advertised kitchen. Finally, the large homeless encampment nearby was something I didn't expect. If I were traveling with children, etc. I'd want to know. I would not walk alone near this home, which is not a reflection of the house itself, but I feel guests should be aware of the surrounding area.