This apartment was as described, very clean, conveniently located. It was the unexpected additions that made me give 5 stars: complimentary snacks and bottled water in the fridge; recommendations for tourists; free laundry facility; no keys to exchange (or lose) is so smart and convenient. Finally, at check out, someone was waiting in the lobby and offered to hold my bag until later in the day. All of these thoughtful touches made it a great value.