We stayed at Kari's for the long weekend. She was kind enough to waive off part of the pet fee and check-in was smooth. It started out good, but once we entered the place, it was not as per the pictures (she needs to update them). The place looked like it had not been cleaned for ages. So if I am paying a $100 cleaning fee for staying at a 2bd/2bath home, I would assume that the host hires a cleaner to routinely maintain the place and clean up after a set of guests leave. Right?
There was dust all over the microwave, some of the cutlery was chipped, food in the pantry was expired (why keep it?). I went to the bathroom to shower that night and found pubic hair on the stalls and dust on the bathtub. I had to rinse it out before I could use it. I think it's time the carpets were steam cleaned or something, my dog started smelling like the carpet after two nights and I had to shower him at home later. The lawn hadn't been mowed in months, my pup refused at times to go pee there and I had to walk him around to make him feel safe.
The wall behind an electrical socket was cracked, the thermostat is old and most probably a fire hazard. The AC doesn't work in the bedrooms and it was quite hot at night.
The day before we had to check out, we got numerous messages with a list of things to do. We usually switch off the lights and AC off at an airbnb, that is understood. But we were also asked to collect all the towels , head to the washer in the garage and start a load before we leave. Being extra cautious, in case we get charged or something, we loaded up the dishwasher, emptied the trash as well. It was unnecessary pressure for us to think of all this last minute before we headed back on our road trip.
The place isn't bad but overpriced for the value. I have stayed at so many AirBnB's before, and one can tell that a professional cleaner has cleaned the room before our arrival. That was not the case here. Host has scope to improve the place.