This cottage has a great location and price but is held back by its cleanliness and size.

Let me start by saying that Jennifer is a great host. She was communicative and attentive to our needs and satisfactorily provided solutions to our issues. Checking in was easy and the environment surrounding the property is pleasing. A dog and two goats live outside in the main house yard next to the cottage and they were fun to interact with! Jennifer provided two bikes for my wife and I to explore the city and they were perfect for our needs. The location is great for accessing most restaurants, bars, and attractions in the downtown Austin area.

We did have a few issues unfortunately. When we arrived, the room obviously had not been cleaned since the previous guests had left. The bed was unmade, towels were dirty, the toilet had not been flushed, the floor had not been vacuumed, and there was trash in the room. We immediately notified Jennifer and she was extremely apologetic and offered us the first night free. This was acceptable since we weren't able to actually use the room until 8pm when our check-in time was 3pm. Jennifer cleaned the room herself and had really good recommendations for what to do and where to eat during our stay.

Once the room itself was cleaned the stay became more enjoyable. However, there are some other problems we encountered. The lodging didn't have the greatest of amenities, most notably with shampoos, soaps, and toilet paper. Investing in small bottles of shampoo and new soap for guests would go a long way. Also, we were only provided with a single roll of toilet paper for our trip. We asked for more and Jennifer provided one additional roll. Instead of asking every time we needed more we ended up just buying our own from the store as well as new soap. Finally, the room itself is quite small for two people. The bed is small and half the windows did not have curtains which stifled our privacy.

These issues keep the overall rating from exceeding 3 stars. I can't speak highly enough of Jennifer and the way she handled issues as they arose. All of the recommendations she provided enhanced our stay in Austin. The location, price, and Jennifer's attentiveness added a lot to the value but could not compensate for the other issues we experienced. I would recommend this lodging if you are by yourself and none of the problems described here are notable.