I think a little bit more effort they could nail this. A quick check to see if everything was going ok after we couldn’t get in would have been very nice and would have went a long way. The hosts failed to respond with check in information, their phone went directly to voicemail and it was full. We did not get a response until we indicated we may need to reconsider our plan to stay with them-two hours after our check in time.
There’s a large piece of broken transition between the flooring in the kitchen and the dining area, two screws are loose associated with that damage and one caught my foot pretty good on our first night. That happened while we were searching for light switches. The place was very dark, indicating where hidden switches are would have been helpful. Many light bulbs needed to be replaced both inside and out. You can’t see down the first several steps down the side of the house in the dark, and since we didn’t get a response from them until we were at dinner with friends, our first encounter with the space was when it was dark outside.
A small amount of money and effort could have made this space and experience 5 stars easily. We’ve never ran into this kind of thing before, and we like all kinds of experiences. We travel a lot, don’t let my new email and few reviews fool you. We too are hosts and feel that listening to the hosts yell at other guests at 4 AM was disrespectful to them and us. Two out of our four nights of our stay we were woken up at 4 AM either to yelling and/or loud thuds/bangs/dragging furniture directly over our heads. That makes 3 of 4 days with unpleasant experiences during our stay. I hope the hosts take this to heart and things improve-the location and space were great minus what I mentioned.