It was not clean when we got there - at all. Wet towels on the ground and other peoples dirty sheets. I called 10 times within 45 min and sent messages because the code they gave did not work, which was very very frustrating when it is 100+ degrees outside. They did refund the cleaning fee which I appreciate, but I had to sit in there with the cleaning company as they did it so we could not get settled. Once I finally did get ahold of them, she was very nice but seems like more employees need to be hired if it takes 45 min to reach someone. Very good location and birds were everywhere which made it very easy to get around and have fun!