I do not like to give bad reviews and it takes a lot for me to be completely unsatisfied with a place I stay! However, the only good thing about this Air BNB is that it was a place to stay. Other than that I have nothing positive to say about this unit.
1. The location is in a very sketchy neighborhood. I had a friend pick us up and drop us off and she mentioned it was not the best part of town. I guess it is close to downtown and getting around but that's all.
2. There was no directions to finding this unit. Just an address and a number. We had to walk around for a good 15-20 minutes just to find the door. Other than that getting into the unit was easy with the code and we were good from there.
3. Once we got in we were tired and just went to bed. However, when we woke up is when I started to notice some things. We went to shower and get ready for the day. Only a few towels provided (3 towels, 1 wash cloth and 1 hand towel for 2 people for 3 days and 4 nights) they were rock hard! I get towels get rough after being used but I could scratch my skin with them and get a cut because of how hard they were. With that I grew concerned with the cleanliness of the bedding, blankets etc. Everything looked nice and clean but I think it was a lie.
4. I wanted to wash the blanket in the closet and on the bed to make sure things were clean. We were only given 1 laundry pod to clean anything with so we washed what we could. The washer barley even worked. I would not be surprised if they ask all their guest to wash their sheets and the guest doesn't even notice that water doesn't even come out if you can even get the washer to work in the first place. I still felt dirty after washing those blankets and wrote a note to the host to get it checked if they want clean sheets to provide to anyone. Otherwise to wash the sheets like the hosts asks I had a friend bring detergent over so I could wash the sheets for the next person.
5. The pictures provided and what we got were different. The set up in the living room was different with a different couch, no rug, different layout. I am not super annoyed with that but what they put in pictures IS NOT what you see when you get there.
6. I am going to admit we broke a piece of pottery by accident. we cleaned it up and saved the pieces and I let the host know that I understand there will be a charge. I did also let her know that it does look like it had been broken before and glued back together so we will see what happens with charges for that since they have so many rules and charges that they can give you. When we were cleaning we had to move the couch to sweep under. The couch had not been swept under in months it looked like. I was kind of grossed out about that. More specifically about that couch... we wanted to pull it out and put sheets on it so that we could watch the TV and be more comfortable. that bed was disgusting and the only other sheets provided were dirty and just as disgusting. We did not use that bed or those sheets and just sat uncomfortable on the couch for our stay.
I would be very cautious when getting this Air BNB. I do not mean to be harsh but I believe in being honest and what you see is not what you get. Please read EVERYONE'S reviews and not just the good ones. I read all of them after I stayed here and I wished I had read them all before (my fault). I guess when I see something that is 5 Star and rated as clean I assume that it really is the way they present it. I also noticed on those reviews how the host has responded to them. I work in a industry that we rely on good reviews. when we get a bad one it is always interesting to see how people responded to a negative review from the company. I pride myself in how we responded to negative reviews but I do not feel that I will get a positive response from her about this nor will they make any changes to their Air BNB to improve upon. This is just a money makers for them and I have learned my lesson.