Communication: Mireille was great and prompt with our communications (super clear instructions)
Location: 6 min scooter ride to 2nd and Congress. Amazing coffee shops and dining places around the apartment. Parking was good (first come first serve on the driveway), and the parking half a block away is not difficult to get if driveway is busy (can't park right in front of the apartment without an appropriate permit).
Apartment: Even though it's an older apartment, everything works (except the light switch located downstairs for the stairs light - the one upstairs worked, so it was not a big deal). One of the windows does rattle quite a bit at night due to A/C vibration, and it actually over empowered our baby's white noise machine, so if you are into a total quiet environment at night, be aware that it's not a silent environment (A/Cs running, ceiling fan, and house fan running do work as white noise themselves if you are into that). I do see a review posted on June of 2021 mentioning the window rattling, so here's the 1 year follow up: please fix!
No complaints on the neighborhood at all, and we didn't hear a thing even though we stayed a Friday night. Some houses around the neighborhood may seem "sketchy" as other guests have claimed, but they are not (it's just old home that happened to be next to newer million dollar homes).
Ah, did I mention whole foods is also a couple of blocks away? Overall, good value on this place.