Sara called me and let me know that the cleaning hadn't quite been done by our check in time. I let her know that was no problem as we had just landed and weren't going to make it for a while anyway. She then emailed me a welcome w/ lots of instructions. The place itself was perfectly sized for 3 of us. The pull out couch is comfortable and there were plenty of linens, towels, and toiletries around. Really enjoyed the full kitchen and walk-in closet!