we went to Austin for a wedding and arrived early withour flight. David responded fast and let us check in early. We did have a water problem, which I know is unpredictable. David again responded so quick and the problem was solved with an hour. The location is amazing and walking to alot of great food places, which was awesome since we didnt have a car. Also, when we did get food delivered or ordered an uber, the location was easy to find. I loved the art in the Condo! It was a pleasant stay. We would stay again.