This was by far my worst experience on Airbnb. We got in on Sunday evening. Immediately the area looked a little sketchy. Upon arrival, the hot water was not working. We contacted the host and was instructed to let the water run for 15-20mins and everything would be fine. It wasn't. After the hot water not working and one of the residents next to the rental saying some threatening things, we decided to leave on day 2 of our 2 week booking.
We offered to pay for the night we were there (even though there was no hot water) but requested a refund for the rest of the stay. The host was only available over chat and refused to pay any refunds. We ended up paying for a 2 week stay while only staying only one night.
I'd recommend reading reviews for this host. There are many similar experiences like this.