Olivia, one of the hosts, was kind and accommodating to my sister and I. When we needed to check in early due to our bags, Olivia allowed us to come in prematurely so we wouldn't have to travel with our luggage. The house is quite and spacious. One critique is the hallway and bedrooms are minimalistic and there is no outdoor seating in the backyard. The neighborhood is safe and quiet with a neighborhood park nearby.