I received too many messages and it began to feel automated and impersonal.
The blankets and sheets in the closet for the sofa bed did not smell clean (we ended up buying another blanket ourselves).
Adding a plug-in room freshener could help clear stale odor.
We told them we’d arrive at 4 (they sent messages and asked to fill out a form to inform them when we were arriving so they could take the extra time to clean) we got the code a little after 4. It turned out to be the wrong code. We called and they gave us another code which worked. Thankfully we did not have to wait long for that to get sorted.
Overall, the place is conveniently located and a good place to stay for a quick stop in the city. Just minor things that caused it to not be as smooth of a time than we were hoping for.