First time having major issues on an AirBnb stay after using the service many times since 2014. Showed up at night and the apartment hadn't been cleaned. The dirty sheets were still on the bed and used towels were hanging in the bathroom. The hosts were out of town so it was difficult to remedy this problem late at night after arriving from a long flight.
The next day, the cleaning crew came but failed to replenish items such as toilet paper which had run out. It seemed like one problem after another the entire weekend.
The apartment itself is cute but there are no blinds on the upper windows so the unit is very bright in the early morning. If you're an early riser, it'll be no worry but if you want to sleep in-- bring a sleeping mask. The window unit A/C is loud and insufficient for hot Austin summers and wasn't able to cool the unit lower than 85 degrees in the afternoon. It worked okay at night.
Bottom line, be sure to ask if the hosts will be in town when you make your reservation. They live in the house on the property so I'm sure if they had been home, these problems would have been easy to solve. When they're out of town it doesn't seem like they have much support for AirBNB guests. They did refund 1 night & the cleaning fee for all the trouble but staying here was a real challenge for my visit.