Brittany was very welcoming and helpful in both booking and staying at her home. The home was well appointed and in a nice neighborhood just outside Austin (5-30min to downtown depending on traffic). Unfortunately we would not stay there again. Our main complaint was the cleanliness. When we arrived the first thing we noticed was the smell - - not a bad smell mind you, but just an overwhelming smell of room plug-ins. We don't really care for the strong synthetic fragrances...It was too strong for our liking, so we unplugged them. The bathrooms were very dirty - especially the toilets (hair, urine, dust, etc) and the floor mat and carpeting was also dirty. I called the host right away and she responded immediately with apologies and sent a cleaner over to re-clean while we were out. The home was re-cleaned and vacuumed, but it still didn't feel clean and the first impression just left a bad taste in our mouths. We expected a "hotel" standard of cleanliness.

The other complaint was that the host lives in the rental and then leaves when it gets booked -- so the closets and drawers were full of her personal clothing and items. I expected a vacation rental - but it was more like we were staying in a friends master bedroom.... like we were intruding in her space...probably wouldn't have booked it had we known that.

Overall it was just "ok". We wish we would have had a better experience.