Check in was at 3pm Friday October 8th, 2021. We had notified the owner that we were coming for ACL(a 3-day music festival). We were unable to check in since we got to the festival by 3pm and left our bags in the cars. Returning around 11pm (scooter receipts for returning) after day 1 we looked at our details for the room and code to get in. This was the only information provided from the owner. We get to the door but the code did not work. Nothing worked to get in. We called the owner (he was drinking and seemed to be either inebriated or on something else as his communication skills seemed very impaired) and from a distance he told us “come here” and walked us down to the 2nd floor to a different room number with a different code to get in. He stated the new information should have been sent , but nothing was received about a change in apartment from Air Bnb. He opened the door and told us that this is where we would be staying and that it was to ourselves. (The original booking was for a “shared space”). In this unit that he put us in, it didn’t seem like a place a that should be rented out. There were random belongings stashed in a corner in the hallway and there weren’t many clean towels and no washcloths. In the Air Bnb description it stated we would have a pull out couch and this unit did not. There was not any extra pillows or blankets. Thankfully we brought our own. There wasn’t any clear check in or check out information about this unit. The next day the owner asked a guest if he could go into the room to grab his laptop in which the guest allowed him with supervision. As a guest, we wouldn’t feel comfortable with the owner just going in when he pleases, so he ( guest) asked if he ( owner) could go in before the guest left for the festival. He showed signs of annoyance and ultimately he went in there and rummaged around for it. He could not find the laptop, left the apt and said “I do not want to waste any of your time. I am not sure where it is, god forbid it’s even in there”
Fast forward to the following week on Wednesday the owner complained saying his laptop was taken/missing since we left his place and requested $1,400 dollars. With no evidence or anything he outright blamed us and said it was taken. I reached out to Air Bnb and reported him and informed him that I complained to Air Bnb. A day later Jonathan sent a message stating he “found” his laptop. That his neighbor hid it away in her apartment and didn’t tell him. The whole thing was very sketchy.
All in all, this owner is extremely unprofessional and with this experience we do not recommend spending your hard earned money on this unit.