We had a great time in Austin, such a wonderful city. It was our first experience with Airbnb.
Jon and his team were very reactive over email, which was great. I have to say though we had to email the night before because we didn't know how the check-in was going to work - didn't know if we were meeting in person or not. Maybe we would have appreciated a more "welcoming" message, before we have to email last minute the night before.
Also there was some red dust all over the appartement, on the fridge, door handles, even inside pantry (on plates and glasses) and same on the floor. We could see somebody "cleaned" before we arrived, but the appartment wasn't clean overall.
Because it is a small place, I think it would help to have some hooks especially in the bathroom. And maybe one or two towels extra because we had to use some because the shower was leeking.
Location is fantastic - very close to downtown !
We still had a nice stay overall, but some details can be improved - especially cleaning :)