Stephen is professional and personable, responsive, helpful, and pleasant. Everything on the listing was exactly as described and depicted. The house is quaint, cozy, comfortable, and the perfect amount of space for our family of 3 with our little dog. Everything was easy from finding the location to checking in and using WiFi, there were just the right amount of kitchen essentials for us to cook and with a grocery store right around the corner - we instantly felt right at home. Lots of movie nights in the living room. Stephen is very respectful and prioritizes customer service. We had such a blast in Austin for our Christmas trip and having a lovely home to stay in really helped. The neighborhood is clean, family oriented, and quiet. We would definitely stay here again!