Upfront communication was good BUT We cancelled our stay shortly after we walked in the door. We were already skeptical of the neighborhood as it was rundown but pockets of well kept homes. Though it is in a older neighborhood the building was rundown and inside was dingy. Difficult to figure out which unit to go into as all of the units look the same and the building numbers are hard to read and/or covered up with overgrown bushes. In the parking area, there were what seemed to be an excessive amount of garbage cans randomly placed where there could have been more parking spaces. The beds were so squeaky just to sit. We were debating if the couch would have been better to sleep on. There was very limited furniture and TVs were only in bedrooms. Wish we would have taken pictures or video in hind-sight.