The place is very clean and comfortable. The bed was soooo comfortable, we didn't move once we laid down! The host was extremely helpful, friendly and responsive. Our only problem we had was finding the elevator from the garage. The step by step instructions were very helpful, however, there was not a picture or description of the elevator that we needed, only the one we didn't. But even then, the host helped us promptly and we really loved the place! We will be back!