I picked this apartment based on good reviews but we did not have the same experience as others. We picked this apartment based on their secure parking garage valet for security with our work equipment. The valet refused to park us and was unhelpful and rude. They told us to use the street parking (which is next to highway and a homeless community) and we could not take the chance of theft so we called the management company for help. We received a response that said they were working on our issue and would call us. So I stood around 2 hours waiting only to realize each response was auto generated and NO ONE EVER CONTACTED ME. We missed our work dinner, had to spend the night and next day on secure parking for work. Ruined our stay completely.
The apartment is clean but the pillows are overstuffed so bring your own pillow so your neck isnt stiff. Honestly there are a million other options in the area and with this type of service, its best to try another rental. I know I will. If you have a single issue they will not contact you to help. This was a nightmare and this is the first bad review I have ever written.