Our stay in Austin was good. The home is what it looks like in the photos and the check in and out was easy. We had an emergency come up and let them know in advance that we would no longer need the last three days of the stay (the weekend) and asked if they would post it as available so we could maybe recoup some of the money but they weren't very helpful. Other than that, the place is nice. The bed is a little small and we found it uncomfortable but the couch was really nice and the space was clean and as pictured.