Shane was excellent with communication and very responsive. Check in was easy and the location was great for access to the downtown area.
However, this is where the positives end for us.
There were 4 of us scheduled to stay here, we only spent about 3 hours in the condo - 1 had asthma symptoms, another got an almost immediate migraine and the other 2 just felt "off". The place smelled of mildew and fragrance - best way I can explain it.
We asked Shane to keep the cleaning fees for the time we spent in the apartment and to refund us the rest because we felt we needed to find another place to stay. He flatly refused.
We were able to get a small refund from Air BnB based on the pictures we sent but we basically had to pay for lodging twice. This is the 4th Air BnB I've had in Austin and the other 3 were spectacular at the same price point.
We paid for 4* accommodations and got the No-Tell Motel.
First, the community is very dated, and that is being gracious.
The condo itself:
*Dirty, blackened carpets in all 3 bedrooms and up the stairs.
*Vinyl floor peeling
*The floors were NOTICEABLY uneven (warped) and you basically walk down from front door to patio door
*Smelled of mildew
*Dirty / Rusty medicine cabinet
*Warped doors
*Old & mismatched furniture
*Pillows and beds were dated
*Decor was something like a college kid's first place (not what I'm used to at this price point in Austin)
*Tubs seemed to be painted over and peeling
*Ceiling fans covered in dust
*Fridge was full of old / used condiments (and many out of date)
*Linens were old, some towels even had holes
To sum it up, I felt like we walked into someone's dated, mildewy old crash pad; that had been given a quick once-over before they left. It was not the level we were expecting for the cost, not even close.
I cannot in good conscious recommend anyone stay in this property in its current condition.