Overall, we LOVED our stay! The pool is fantastic and the house is great and has all the essentials for a comfortable stay. Jen and Alex were very quick, friendly and responsive when communicating. We definitely felt like they were there if we really needed them, but we also felt like we had privacy at "home" during our stay. The location of the house is fantastic and made it easy to get to all our favorite spots. Visiting in the summer heat meant that we took full advantage of the pool-- a real luxury that we were very grateful for. The pool is a great size and our kids loved it as well (the waterfall fountain is especially fun). We would love to come back and stay next time we are in Austin!