We enjoyed our stay in Austin at Jeannie's place. The apartment had everything we needed, and it was in a great location. As others have noted, it's a tricky climb up the spiral staircase with large bags, but that didn't bother us too much. Check-in and out were incredibly easy, as was communication. We only had two small complaints: (1) the pillows could do with replacing; and (2) the fridge was intermittently noisy (we ended up turning it off at night so we could sleep). That said, neither was a big issue and we were happy with our stay overall (and we thought the price was very reasonable).