In brief: Terrible experience. Dirty unit. Poor host customer service. DO NOT STAY HERE!
I usually don't write reviews, but I truly wish to advise people against renting from this host! As a long time AirBnB patron, I have never experienced as much upset as I did with this experience. A few of my colleagues and I were town for a busy professional conference and needed accommodations close to the convention center. This AirBnB was in a prime location (the only plus), but on arrival it was clear that the unit was incompletely cleaned and DIRTY. There was hair on the bathroom floor and in the drain, and visible dust everywhere. After communicating my concerns to the host, he supposedly sent a cleaning service over to the unit to address issues, but I cannot confirm this because I was not in the unit at the time and when I returned the same hair and dust were strewn about. After reaching out another time, providing pictures, and requesting a partial refund, he did not respond so I escalated my complaints to AirBnB. Absolutely terrible. Do not stay here.