We really deliberated over writing this review. Because we do not have a lot of experience with Airbnb's, we sought the opinions of friends and family to see if our expectations were unrealistic or whether we were on target about our issues.
There were some good points about the house. A yard as well as a small park across the street for our dog, a washer and dryer in the garage. Because our stay was lengthy, these were important factors for us. We stayed a total of 9 weeks. The location was good and the neighborhood was quiet.
I will not go into every single detail about what was wrong with the house. But there are general and specific points that need to be made. It was old and not well taken care of, furniture was very dated, and it looked like everything had been around for awhile. Amenities were at a minimum; NO garage door opener (What!?) which is a huge hassle when you are coming and going all day long. They stored some of their personal belongings in the ONE car garage (bike, wood, etc.) which made it difficult for us to store our own stuff and park our car. Internet was 3 mb/s which made it pretty hard for my husband to work from the house. In our minds, although not exactly impressed by these factors and somewhat inconvenienced, we COMPLETELY understand that these are not issues that warrant a terrible review but certainly bring it down a couple of notches. HOWEVER, that said, there were other things that, in our opinion, were not acceptable.
Our first morning at the house, we found small dead bugs in the non dairy creamer. We brought it to their attention, in person. Obviously they were unaware of this and were very apologetic. We assumed this was just a fluke and things like this can happen. No worries.
Upon getting settled in, however, these are some of the big issues we had:
The master bed was a mattress and box spring that sat directly on the floor with no bed frame. The noise the bed made when you sat on it or moved around on it was unbearably loud and made sleeping extremely difficult. For 9 weeks!
The kitchen had major problems: We had FOUR spoons, ONE pan with the bottom scraped off (we do not have a picture because mid stay the handle broke off so we threw it away and bought a new one), no mixing bowls (we made and served salads in a cooking pot), one metal strainer that had RUST on it. A few mixmatched glasses, a few mixmatched bowls (the dishes were a full set) and a couple of disposable storage containers, one of which was an empty DOG TREAT container. A few pots, 2 with loose handles. There were many other kitchen items missing. When we mentioned this to the owners and asked for kitchen towels and oven mitts, they brought them over but said it was not their responsibility to provide us with everything. Based on the conversations we've had with others, actually, it is. We should have what we need to run a household day to day, especially for a 9 week stay. And everything should be in working condition and sanitary. Well, I guess we were on our own. We bought some pans, strainer, cutting board, and many other kitchen items we needed. Some were items she did supply but we were not comfortable using hers in the condition they were in.
The bottom of the bathtub was completely rubbed off and looked old and unsanitary.
Obviously, we were unhappy with our accommodations. It was clear to us as guests that our comfort and convenience were not not a priority. We wanted to shorten our stay but were unable to. We just made due.