1) requires you to agree to terms on a 3rd party site. sign at your own risk
2) unit smelled like smoke and a ton of air freshener
3) we discovered most of the cups and many pots, pans, cutlery were dirty when we went to make dinner. there wasn't a sponge so we had to clean up with paper towels
4) was about to wash my face with a wash cloth and found someone else's hair in it.
5) shower was clogged
6) smoke detector was unplugged and in a kitchen drawer.
frankly this is so standard Airbnb crap at this point I'm done trying to get it fixed. however Laura (?) works for the company and was very helpful getting me into the unit.