Ben was very communicative from start to finish and made the whole process seamless. We never actually met him but he had the whole process set up with door code, WiFi, and other instructions which made it super easy. The room is the size and decor equivalent of a moderate to high end junior suite in a bigger hotel. It is really nicely done, has a very large en suite bathroom, large closet, and mini fridge, microwave, and keureg machine in the room - really everything you need. The place is close to the river and about a 15-minute walk from 6th street restaurant/bar area which was perfect for us. We loved this up and coming neighborhood (Holly) and preferred staying on the east side with access to great off the beaten path cafes and music rather than right downtown but still close to downtown if needed. The closest b-cycle station was .8 mile away and once there we could get just about anywhere in the city in 20 minutes. Highly recommend!