the room pictured is not what we got. It was very similar in the layout and size, but don't be surprised if it's a different room than the pictures. The check in was OK- no one is there and there is no lobby area, it's just en elevator in a parking garage that goes up to the rooms- Sonder sent pictures as part of the check-in info, it would have been very confusing otherwise. The key pad was not super quick and took a few tries to get it to work but we never got locked out. Very clean. I thought the bar scene on 6th near the hotel was not what we had in mind and was very divey.