Nice location, clean, super tidy. Their communication is slow and their response time on issues is non existent. We had an issue with the bathtub cold water being broken and having to bath our kids in the sinks because the water that was coming out of the bathtub drain was scolding hot. They communicated with me about the issue about 12 hours later, asked if I wanted someone to check it out. I said yes, and never heard back from anyone again via Airbnb message or via text or in person. I was there from 3 nights and never had anyone come to fix the water issue. Very disappointing and really put a sour note on what was otherwise a nice place to stay. Coming back to your place after being in the humid Austin weather or going to Barton springs and not being able to shower or give your kids a bath because the water is scolding hot is a terrible way to end your evening.