What a wonderful Austin home-base! In the weeks leading up to our trip, Jay stood out from typically-good Airbnb service to exceptional. His communication was unparalleled, sharing tips for favorite restaurants, bars, & activities, along with clear check-in instructions.
Once settled in, we found our home to be sparkling clean & inviting. Lacking a desk or table other than the kitchen bar, it’s perhaps less ideal for folks wanting to cook at home or do extended computer work... but with so much to eat & do in Austin, this is a perfect option for visitors who just want a safe, clean place to sleep & get ready for the next night out! The walk-in closet was great, with an iron & ironing board. An abundance of clean towels & bedding for a week-long stay, plus on-site laundry facilities. The neighborhood was delightful &, as first-time Austin visitors, easy to navigate to/from. When our departure plans were unexpectedly delayed, Jay was quick to work with us for an extra night’s stay.
Jay’s exceptional host care was summed up one morning midway through our stay. We woke up to a text alerting us that City of Austin had issued a warning not to drink the tap water due to flooding contamination. Five minutes after that text, there was a knock on the door: one of Jay’s teammates delivering a case of bottled water for our use. While stores scrambled to keep bottled water in stock, we had all we needed through our stay, thanks to Jay’s quick thinking & thoughtfulness.
Thanks for being such a welcoming part of our Austin experience, Jay!