Haavard did an excellent job communicating and it was a nice stay. Was hoping for additional flexibility to end the time earlier since we found out that our insurance was not going to cover the price. A pipe burst in my home during a cold night in Austin. Since I was eager to find a place after the disaster I didn't catch all the fine print. Haavard sticks to his word and agreements, so be cognizant of this when booking. Ultimately, it's the guests responsibility to understand the agreements they are stepping into... no matter what the circumstance might be.