Nicky was extremely welcoming and super helpful upon my arrival. I had been in transit for about 24 hours coming from Australia so I was a little all over the place when I first arrived. Nicky, however gave me a great rundown of Austin and even helped me with a ride into town. The place is wonderful and clean and located in a lovely quiet local neighbourhood. Couldn't ask for anything more. Coming home to Alina and Molly (their dogs) was also a nice treat.