John was very communicative from the start and provided all the details necessary before arrival. The entry system eliminated the need for a "check-in" process, which really helped because no co-ordination on time was required. John swung by the next morning and made sure that we had everything we needed. The house itself was immaculate with all detailing (and more!) of a 5-star luxury hotel. The only con is that the living area is a little smaller than we expected, but the bedrooms and bathrooms are spacious. The neighborhood is ideal with all the favorite Austin eateries within walking distance.