The pictures were misleading and the Airbnb was smaller than expected. There was also the smell of mildew. The lock was broken (screen cracked, would not lock on exit). The benches by the fire pit were broken. The initial listing did not list a no pets policy and airbnb allowed me to book Jesse’s listing for 4 people and a dog (for my family to stay for my wedding). Jesse contacted me the day before and asked me to Venmo him $100 as a “pet fee”. I asked that transactions go through Airbnb and ended up paying this given that it was two days before my wedding at this point. My family arrived, Jesse came out and was passive aggressive to my family about our dog (commenting again to not let him on furniture and asking them if they had opened a gate that they had not) and they did not feel safe staying once we discovered that the door did not lock. I was late to my rehearsal and had to help find my family alternative lodgings for them, given that Jesse did not pick up the phone when we attempted to contact him. This has been by far the worst experience I’ve had with Airbnb.