Overall this was a fine place to stay. It was clean and cozy. Super convenient to have the Cenote Cafe right outside the door, everything we ate there was delicious. Just a heads up though it's not a very quiet place, especially on the weekends. The bed was pretty comfortable but I wouldn't wish anyone to sleep on the futon.. better off with an air mattress or don't recommend more than a couple of people that can share the bed. Our hope was to walk to the convention center but we would have had to pass through a decent sized homeless camp/group of people, which didn't seem very safe. Shannon was great and very quick to reply to any messages.