The location of this home to downtown is great. Communication with the host was also good. She also allowed us an extra hour for check out, which we really appreciated. The downstairs bed and bathroom were nice. W&D unit are new and worked well.
Unfortunately we did have a slew of concerns regarding our experience in the home itself. Upon entering, the smell of marijuana was pungent. The stench was extremely strong, which was disconcerting in general, but also in light of my three young children, ages 6, 4 and my newborn who is 3 months old. The ad boasts a “WOW” factor, though I don’t believe that is the “WOW” most are seeking.
Additionally, we were highly disappointed in the availability of basic items one would expect in a rental advertised for 8 guests. There were only 3 forks, less than half a paper towel roll with no extra supply, no hand soap in the kitchen or downstairs 1/2 bath, and only one hand towel in a house with 2 1/2 baths. One extra roll of toilet paper is also unacceptable.
The carpet felt grimy and dirty, and the downstairs floors also felt as they had not been thoroughly cleaned.
Upstairs in the two bedrooms, the beds were made up of thin sheets only. Your pictures indicate beds that are made up with actual bed spreads/comforters. The double bed upstairs is EXTREMELY uncomfortable; completely lopsided, lumpy and cannot be good for anyone’s back. The shelving unit is falling apart and the desk drawer meant to house items is missing the actual drawer. Your ad says “all appliances and furniture are new and well maintained,” and what we observed significantly contradicts that.
While the closets are huge and spacious, there was not one single hanger to be found. The tiny coffee pot making 2-3 cups of coffee at a time is insufficient for a home for 8 guests.
After booking the home, we were then told that this home rents rooms individually and mentions cameras that need to be unplugged and food not to be touched in the fridge/freezer. This is information that should be disclosed to people prior to booking. The 1/2 eaten container of Kim Chi, packed freezer and Bachelorette penis straw in the utensil drawer, left me feeling as though we unknowingly rented the home of college aged individuals who left the home unprepared for a family visiting from out of town.
Guests deserve to be fully informed of all of the above prior to booking.