Check in and out could not have been easier with all email communication (though phone numbers were provided in case they were needed) and keypad entry. It is a nicely redecorated unit in a triplex in a central location in Austin - a rare commodity. Probably better for 2 guests who can share a nice double bed as the other sleeping accommodation is a futon. The $109 cleaning fee bites on short stays but it would be very economical for longer stays. Overall, I would recommend it and would stay there again. Thanks, Mireille!