great communication with both hosts! had an issue with a gas leak and got kicked out by the gas company. they got it cleared up and we were able to get back I the night but they left the gas off. I let the hosts know and they took care of everything and we were good to go by the time we got home from work. did have some bugs in the house but they were mostly already dead by the time we saw them so maybe just have it sprayed more often?