First off, the space is very clean. You are close to downtown right over the 1st street bridge which has pedestrian portion. Close to hamburger joints and food trucks. Parking included on the property is very handy as Austin is quite expensive for parking. Property is comfortable, beds are good, well appointed. Very easy check in process with automated lock on the door.
Unfortunately, we were here during the “once in a lifetime” winter ice storm which took out electricity, internet, heat and water for days. Not the fault of Sonder (management company). We were evacuated early and they very nicely refunded part of our stay. The only thing that could have been improved was faster and more communication on the storm and what we should do. Luckily we had Austin locals we were visiting to help us through the storm. Again, the storm was unprecedented, so I can’t blame them for not being prepared to advise.