Everything is exactly like the photos! Decor is on point, check in/out was super easy, and we enjoyed the snacks and note Richelle left for us! The shower is the star of the whole place for sure - definitely beats the one I have in my full size house! I live in Austin, so I didn't really need much in the way of communication, but I'm sure she'd be an amazing help if you're new to the city. This was the perfect tiny staycation for me and I highly recommend staying here! (also took some decor notes for my own space kthanks!)