The check in process was by far the worst experience I have had an an Airbnb. The concept of this Airbnb was cool because it was almost like staying at a hotel but the front desk people in charge of giving us the keys were never notified of our booking and they had to get manager approval before we could even be let into our confirmed stay. Also, the listing for this Airbnb said that there was free parking for 1 vehicle but that was not true bc valet service is required at this location and cost an additional $40 a night. Other than the blatant false advertising and terrible check in experience, the staff that works at the location were very nice, the Airbnb was clean, and the location of the Airbnb in reference to bars and places to eat was good. All in all, the problem seemed to be with Vacasa and not Natiivo (the building the Airbnb was in). I would happily stay at the natiivo building again but I will not be booking through any property managed by Vacasa.