Russell deserves to be called a Super Host. He went out of his way to stay in touch with me after Austin was hit by yet another storm leaving neighborhoods without power, many fallen trees and branches everywhere. Luckily power was restored the morning we arrived but he was kind enough to offer a full refund if the house was unusable. For my purposes the house was in the right location and the neighborhood quiet. Again, Russell went above and beyond to be helpful and communicate quickly.