I would recommend against staying at this property.
- Host sent message requiring a $300 pet deposit outside of what I'd already paid THE DAY BEFORE I arrived and wanted payment through an app outside of AirBnB.
- Not clean. Dead bug (flies, moths, gnats, cicadas) in various rooms of the house. Dirty bare footprints on upstairs floor. Stained carpets.
- Endless clutter making it dangerous for dogs. Mine immediately found a vape pen behind a couch pillow.
- Host said she would honor written refund policy after I cancelled my reservation a day in, but went back on that after she was able to get internet issues rectified - stating this and her inability to immediately get a cleaning service in as the reasons she wouldn't give me a full refund. There are no caveats like this in her refund policy.
This was my first bad experience with an AirBnB host. Huge thanks to Marvin at AirBnB support for getting this situation rectified and ensuring the host honored her own written policy