Brent was friendly and accommodating, the unit is located in a great spot in south Austin and I loved the easy access to hiking trails and grocery stores (all around 5 minutes away).
The unit wasn't as clean as I had expected on arrival, the refrigerator had leftover food from the previous tenants and needed a good wipe down before I could use it. I brought these issues up to Brent and he was apologetic and immediately addressed the situation. I assume this was a one off situation since previous reviews haven't mentioned issues with cleanliness.