William was polite in our interactions prior to the visit, but the house was extremely unacceptable from a cleanliness perspective. There were roaches in the master shower, cobwebs with dead insects, the place was very dusty, the floors were not clean, and there was dog fur in the sheets. The most ridiculous thing of all was that there was UNDERWEAR ON THE FIREPLACE MANTEL! The Airbnb Cleaning Checklist was clearly not followed!
Also, note that he lives here. All of his belongings are in the house. This includes the fridge, freezer, and closets. The office in the picture did not have any desk space cleared for use. It was very cluttered.