Ame's place was great! It had everything we needed from a blow drier to extra towels and toiletries. It has cute decor and the beds were very comfortable. It surprised me how spacious the rooms were and the sofa bed. The sofa bed is not the sofa that is pictured in the photos. It is bigger and more comfortable than expected! The check-in and check-out process were very easy and convenient for any time you may need to check in. I had no physical interaction with Ames but her email instructions were very clear. I would definitely stay here again!