This listing has a tremendous amount of potential. Well styled, beautiful building/view, and great amenities. However it was not adequately cleaned and one of the showers was not functional (low water pressure). The company (kasa) does have great customer service as they did offer to send a cleaning crew out and, unprompted, refunded $250 in fees. They were very easy to contact and quick to respond. That having been said I'm surprised that the reviews in August 2020 were so good, as some of the cleanliness issues would have been apparent (a very moldy shower curtain). Additionally the window coverings are shear, though they may prevent others from seeing in, they do not block out sunlight. The location is excellent.