Jacob was very friendly, easy to communicate with, and flexible. He was happy to accommodate our request to check-in early, and the casita was very well-decorated and clean. The bed was also super comfortable, which was important for my wife who has back problems. The location is also perfect, as it's a close drive to many of the Austin attractions, but it's removed from much of the congestion and stressful parts of the city. I would highly recommend this place to others. When we go back to Austin, we plan to use this place again.