The property was fine, but the cost to have so many rules is just crazy to me. Why am I tiding up for the property if the cleaning fee is $120 and we only stayed one night? I am not a messy individual at all and I love to keep a clean space everywhere I go, but if I put dishes in the sink that should be fine. I shouldn't have to pre-wash and load them in the dishwasher and then start it. Trash should be taken out once the cleaning team arrives to say one bag of trash is all that can be there is ridiculous when most are ordering out and having things delivered for convenience of the stay. If I place it in a trash bag and have it altogether that should be fine. Hypothetically, if I leave some trash or items behind the cleaning team should collect and dispose of it. That is their job when you're charging an additional $120 fee for cleaning and the stay is only $69.00 for that night. Why am I adjusting the thermostat at all if you guys have a six hour window for your cleaning team to come in and adjust everything for the next guest? Also, most check outs are at 11 am or 12 pm with hotels, suites, or other AirBnB stays. If I can't check in to the property until 4pm and have to leave by 10 am that is just ridiculous to me. It is Austin for crying out loud and on a Saturday night most are out and about. Checking out at 10 am and blaming it on the cleaning team needing enough time to come is just an excuse. That property is not nearly big enough for you to need a 6 hour window. Huge suggestion push your check out to 12 pm to really accommodate your guest verses charging an additional $20 an hour for each hour over, or charging and additional $20 an hour to check in earlier than expected. The cost of this for so many rules is why I will continue to book suites and hotels. If you guys want to charge these high prices ease up on the rules that are just UNNECESSARY and you guys can handle yourself. Also, only one small tv in the property was just not helpful. Especially when you have a child and they want to watch what they want to. As adults we have to sacrifice and just all watch the same thing. Please add another tv to at-least one of the bedrooms. The owner or whomever deals with the communication were great. However, when I asked about arriving early and she/he said they would check to see if cleaning team was done with the property. She/he never got back with me. I hated the fact that the property doesn't allow any sort of small gatherings. Some people are family and very close friends we don't always just meet up at an establishment we sit in the house and just catch up, no loud noises or parties just enjoying each other's company. I have been to many hotels, suites, AirBnBs, and out of the country all-inclusive resorts and never had to deal with any of that. If anything were to occur we have paid and you have all of our information on file. We wouldn't dare throw a party but I can't speak for the rest but to just have these absurd rules and it's a non-refundable stay is just overwhelming and greedy. We're in a paid for jail cell with nice amenities lol 😂
On a lighter note, some rules made sense and I completely understand. The property was definitely clean and I loved how they were stocked up on items that could be useful. Body wash, shampoo, laundry detergent, coffee, teas, plates, cups, utensils, washer and dryer, etc! I loved the gated community since some of the surrounding areas didn't seem so okay. The computer desk in the rooms were awesome. I had to handle some work related task and I felt like I was at work with my desk and laptop.
I would say I would stay again but that early check out is a bummer especially at 10AM. I have never had one this early and it was a drag. Thanks again, for the clean stay I will recommend you to some others if they are looking for a cozy place to stay for MORE THAN one night. Please don't take the review the wrong way it is just helpful criticism that will turn this into a five star stay. ❤️