We had high hopes for this stay, it was a celebration of our son's 3rd birthday with family coming in from out of town. The location was good, it was close to downtown, and check in was seamless. Initial communication with the host was also good.
3 stars may be generous for this specific stay, but I believe in people, and I think that the host was trying to do the right thing under bad circumstances.
Basically there were multiple issues.
2 of the burners on the stove did not function.
The coffee maker was inoperable (Grandpa didn't like that)
There were only 2 forks in the whole apartment.
There were dirty dishes in the cupboard and some wet ones too.
The TV did not function at all and some pieces were missing to make it work according to the hosts instructions.
We did our best to resolve these issues with the host while we were there. They did bring a few more forks, also they brought a cable for the TV which was not the right cable. They apologized about the coffee maker, tv, dishes, and said that they thought the previous guests may have helped themselves to some of the items that were supposed to be in the listing.
While this is unfortunate for the host, it negatively impacted our stay. I wish no ill will to the host and I think that with some better pre-checks before the next guest, these issues would have been resolved and I wouldn't have to write this review.
After the stay we communicated once again with the host, asking for consideration due to the issues. The host became unresponsive after discussing what we thought would be fair. We weren't asking for a full refund or anything, but the 5 issues listed above really kind of ruined what otherwise would have been a nice stay.