This was my first time staying in a Sonder property. Overall, I thought the location and value were worth it to get around East Austin and downtown. I appreciated the parking spot in the garage, although it all required a decent bit of walking around the property. This place also only comes with one building fob, so if you're in a party that will split up at all, make sure you're okay with all of the required coordination. If you plan to use the washer/dryer, Sonder only provides detergent pods and no dryer sheets. And the particular unit my friend and I stayed in had rooms that faced the highway, so if you're a more sensitive sleeper, keep in mind that at least one unit in this property means you can hear the traffic 24/7. Sonder email support is great - very speedy and generally thorough. I had a lot of trouble calling them but it didn't make a difference in the end because their email support was so great.