I was so thankful for Cynthia! We needed an early check in and she was super accommodating. She was so easy to work with and I was so grateful for that! This was my first Airbnb experience and she helped make it a great one.
My daughter and I were running a bit behind leaving the rental (7 min to be exact) and the cleaning crew was there 5 minutes before checkout waiting, which was to be expected. They were a bit rude to us but that had nothing to do with Cynthia. Other than that, it was a stellar experience!