We did not get to meet Laura, but her sister lives next door and she welcomed us and invited us to let her know if we needed anything. Was cute, cozy, clean, beds in BR's very comfortable but hideabed couch not so much! Fits 6 comfortably. Everything we needed was there, towels, soap, TP, ect. TV needs to be upgraded, very small (19in?). Was GREAT location for proximity to DT, UT, Barton Springs, Airport. We would for sure stay there again!