Their communication is great. The facilities are super clean! We saw employees running in and out and they were all very friendly. My one suggestion is to bring an eye mask and ear plugs depending on your own sensitivity to light and noise.
The location is great. You really don't need a rental car (which they asked us if we would have because they'd be able to provide parking but would need to add a fee). Taxi/lyft/uber is plentiful and drop off is easy. We could walk to nearby places with ease. There were food trucks, restaurants, bars, and a mart all nearby. Just overall, it was a great experience but I emphasize bring an eye mask and ear plugs.