Alan was always super responsive, and very helpful when it came to running the pool and sauna. The location was perfect. SUPER close to the airport and to downtown (6th street, rainey street, south congress). Getting in and out of the house was easy, he was super flexible with check out. The house I wouldn't say was SPOTLESS clean - there were shoes under the couches and crumbs on the couch and greasy pan in the oven - but nothing that we couldn't take care of ourselves and didn't gross anyone out or anything. It was a great stay, and would definitely recommend to anyone looking to stay in Austin with a group. There were 8 of us, and it fit us perfectly.