Upon my arrival I noticed that the door to my room was wide open. As I walked closer I saw that the cleaners were still present. This was way past the check-in time. After speaking with the host it was determined that a deep cleaning was ordered. I should not have had to wait at all for something that should have been taken care of before I arrived. I was only offered the cleaning fee refund but I feel like a full refund would be more fair due to inconvenience. I was there for business and since I had to wait I was late to my event. There was also a nail salon at the end with people coming in and out as they pleased so it did not feel safe. I will not stay there again nor recommend this establishment.