I don’t usually write a review unless it’s exceptionally good or bad, unfortunately, it’s the latter in the case. 2 stars instead of zero because of the effort of the owner to best resolve the issues as some were partly out of her control.
Good points first, the owner is reachable and tries to help in the best manner; the property was clean and well decorated; the room has a big tv, and the bed isn’t much comfortable but okay.
Now negatives, which were plenty.
1.	The experience started in the worst possible manner–I reached the residence address provided on the booking at the time of check-in, only to find out that my booking has been changed to a different place because of unfortunate circumstances with the previous guest (I hope that person is in good health now), but this happened without informing me! And the new place was somewhere across the highway on some hill, on which you practically can’t do anything without Uber/Lyft. The only reason I booked this place was its walking distance proximity to Renaissance hotel (where I was attending the conference) and to the Arboretum mall (for food and shopping).
2.	Anyhow, once I reached the new residence, I was given the option to take it or full reimbursement, but all other good places were already booked - perhaps there is a reason people make somewhat non-refundable early bookings: to avoid such mishaps and to have a peace of mind. The owner offered me a $50 discount and free use of laundry. Well given the location, that $50 was spent on the first day when I had to go out twice and return by using Lyft/Uber, so I ended up spending almost $50 additional per day on Lyft/Uber, which was super bad and made this stay expensive (With this much, I could have stayed in Renaissance hotel itself due to the deal they had with the conference). On top of it, I had to use food apps for delivery as there was nothing nearby, so ended up again spending more and receiving cold food.
3.	Unfortunately, due to some technical issues, there were multiple power outages.
4.	Also, the only time I planned to use the laundry service that was offered to me, I couldn’t use it because the laundry machines were not functional due to some parts unavailable.
So, overall, despite the owner's help, the stay became entirely disappointing, and actually, it ruined my entire Austin trip. Pity!