Easy check-in and check-out process. The unit is in a great location in Hyde Park and looked just as it did in the photos. Memuna was an excellent host and was very responsive to my texts. There were a couple of issues with the property during my stay (the water was shut off for most of one day, and the a/c quit working on my last night), all of these were related to the property management company and not to Memuna. Memuna was very responsive to my texts and did what they could to assist but we were at the mercy of the property management company and they were not easy to work with. Would definitely stay with her again!