Unfortunately this couple did not communicate well. Even with messaging the host earlier in the morning asking if it would be ok for an early check in, they replied yes and never stated any issues or no power problem. Got to the air bnb to see there was no power and was informed it had been out all day. Expressed my concerns and informed them I would not stay due to this and asked for a refund. Currently working with air bnb in hopes Adis & Jose are compliant seeing as Adis had stated a refund would be fine then retracted this statement. Otherwise air bnb matched photos.