The unit was very clean and tidy. There were very easy to follow instructions on how to get into the unit, it was honestly the easiest directions I ever had getting into an Airbnb. She was very communicative and had a nice organized binder inside the house with restaurant recommendations, Wi-Fi, and other commonly asked questions. We also forgot a set of car keys after we had left and she was kind enough to help organize on sending them back to me. Would recommend.