This apartment is great. Location cannot be beat. However, I did not have hot water for a shower for my stay - 2 nights. Although some minor attempts were made to rectify the situation, the bottom line is that a new hot water heater was needed and not installed timely. I offered the manager several opportunities to right this wrong, but he did not respond. The extent of it was, "sorry for the inconvenience." I consider showering more than a convenience.