Cassie, was very quick with responses, and gave detailed tips on what to do around the city which were very helpful. We were all beyond impressed and happy with the fresh and clean sheets. We were all happy with the house despite of minor issues such as the a musty old smell in the house and the cockroach. However, the screened in porch was amazing as we got to enjoy our morning coffee while sitting in the hammock. Over all, we had a great time.