Place was in a great location right in the heart of the city and Austin is well worth a visit! The complex was secure and once we found the unit (there seemed to be no order to the unit numbers) it was easy to access and comfortable. Especially the couches. Very comfortable.
However, Ryan was not accommodating at all of our ahead of schedule arrival. Even more frustrating, he refused to accommodate a late check out, even though he did not have a booking for 2 days following and I even offered to pay a portion of the nightly rate. This left a bitter taste in my mouth of what was otherwise a positive experience.