This was our first time using Airbnb for a trip and it was very disappointing. I had guests with me who flew in from India and it was a huge letdown. The property is not clean at all. Not sure if the property managers ever conduct in person inspections but the entire inside is dirty, dusty and grimy. The backyard pool is supposed to be a feature of this property and was filled with leaves from nearby trees (okay understandable) but the water was green which means the chemical balance was off, and had dirt and bird poop everywhere - clearly the pool has not been cleaned in many months. All the outdoor furniture was thrown around and falling apart. DO NOT be fooled by the serene chic listing pictures. WE DID NOT STAY ON THE PROPERTY FOR OUR ONE NIGHT STAY. Instead we left and booked a nice room in a nearby reputable 4 star hotel. Save your money and time. The hosts need to step up and take responsibility for the state of this listing and stop making excuses and change your cleaning crew.