I don't even know where to start. We rented Kim's place for my birthday this year, which happened to coincide with an epic winter storm in Austin...the worst we've seen in 30+ years. Despite things that were out of our control (city-wide loss of water, being iced in without access to groceries, etc), Kim went completely out of her way to make a grocery trip on our behalf, was in constant communication with us, and even offered her personal home to us so we could take showers. I've never felt more cared for by a host and Kim is just simply a stellar human being. I highly recommend any of Kim's properties as you will definitely have an amazing experience.