The unit was not completely cleaned when we checked in and one of the doors was open! I brought this to the attention of the host, then left to pick up dinner. When we returned, there was a stranger in the unti! They startled my daughter. It turns out it was housekeeping, returning AFTER our check-in without permission, so I asked them to leave (cleaning still unfinished). After our stay, I asked the host for a refund of the cleaning fee as I had to perform some of the cleaning and I adhered to all check-out procedures. The host ignored my request for cleaning fee refund.