I would have really been grateful for some sort of human compassion about having to check out early. It was one day, money was already tight cause of my sons open heart surgery and you were unwilling to help us out in any way. We left a day early well a day and a half, and requested a partial refund but that was denied. Place was great, just wish we could have at the least had a 50% credit for that day we did not occupy the home. We even cleaned up the whole place like it was our own.