We unfortunately did not get a chance to meet Charlotte as she was out of town, however she did both email and call prior to our arrival to let us know who we could contact in case we were in need of anything which was comforting. The tiny house itself was perfect for our needs. Comfortable and cozy. The neighborhood is beautiful with wonderful trees and plants everywhere. It felt secluded, however was situated absolutely perfectly. An uber to "downtown" (6th st area) only cost about 6 dollars. A 5 minute drive also took you to South Congress area which had no shortage of shops, restaurants, and bars. Great neighborhood spots like the Whipin were pretty much around the corner. Overall, the location is ideal, the setting idyllic and the home was clean and comfortable. Would definitely recommend a stay here!