Our host did a great job welcoming us. There was a manual with all the relevant details. Nick was nice enough to upgrade us to the main house on the property rather than the guest house we booked, I guess no one else had opted for it. We absolutely loved the property, it was very comfortable, and was more than we needed. Price was great, and Nick was a great help when some tech issues came up. We got everything sorted out and the trip was amazing. Would definitely stay again.