I want to say that Colleen was a very responsive communicator and even cut me a break when I had a family emergency to tend to. That said, I'm sure most people will enjoy this place, but mostly for the location. I found the kitchen to be in fairly bad shape and the stove even unusable (hard to predict temperatures that I couldn't control). Cabinets that would not shut, and just generally in bad shape. The photos definitely paint a much nicer image. If you're just looking for a place to crash, it likely will be no problem but as someone that was stranded there during a pandemic, the state of the kitchen and in general was fairly disappointing. I feel that the cost of the place is a tad high (and I know what Austin prices should be since I lived here). I understand that it's difficult to remodel in an apartment complex, but perhaps the price should reflect that. Please read the other reviews and come to your own conclusion but I still enjoyed my time there and I appreciated Colleen's communication and professionalism. Thanks!