The On-site team was great. Everyone made me feel welcomed. Apt was spotless, comes with all the amenities you could possibly need for a short stay. Walking distance/short Uber ride to most of the popular spots in town. They do have some constructions and road blocks going on around the building.
I did have some uncomfortable experiences with the Vacasa customer service pre-check-in over the phone. I called over to ask if it’s possible to store my luggage if the room is not ready. Three representatives hung up on me after putting me on hold to check with supervisor/local team. The fourth one told me no policy stated that they can store luggage for guests, so no, and he didn’t need to check with anyone for the “no” answer. Turned out the on-site team was more than happy to help their guests to store the luggage.