I usually never have bad things or negative things to say about people at all but taking someone’s money is something crazy to do. First off my son was coming to Austin for a trip to begin his clothing career and network with people while with family and paid for this out of his pocket, didn’t think I needed to tell the host considering they would be understanding and refund the money. The host have a policy which I completely understand which is you have to cancel within 48 hours ( which i did ) and 14 days ahead but I booked the bnb 12 days before. So instead of taking all of HIS money why not work out a deal ? Have a cancellation fee rather than taking all of his money ???? What if it was your money or your child and someone refused to give them their money back ? I won’t sit here and bash and tell anyone else not to book or anything negative like that but don’t take peoples money.