This was good enough for what my parents needed for a day or so. It could be GREAT if they took better care of the place. We called the emergency contacts several times after misplacing the key. They finally responded via the Airbnb app, which was good, but we didn’t hear any follow up to make sure we got in. Thankfully we were able to return both the original and replacement key. The faucet is low pressure and we couldn’t get hot water properly. The windows cannot be opened, so this can be a safety concern.