Bonnie was a wonderful host! Very quick to respond & easy to get ahold of. Very helpful with directions, parking & entry to building/unit. She even text me a skyview pic of the apartment complex indicating the proper entrance to use and where to park. The place was cozy, clean and just the right size for a couple. The kitchen was stocked with the min. essentials, making it easy to prepare meals. Wifi and smart tv with streaming services were easy to access. I loved the Ring security camera at front door, it made me feel safe there. Plus, I made sure to wave 👋🏼 to Bonnie every time I entered or exited the unit. The key pad/ keyless entry was a nice touch, not having to be responsible for extra keys. All in all, it was a great stay, I have no complaints. I will definitely think of Bonnie next time I visit Austin!
I'd like to add that Bonnie was our recovery host. The original host ghosted us and was completely unresponsive. Leaving us waiting outside his apt building for 3½hours after check in time. Finally, he canceled the reservation but never responded. Airbnb customer support issued a full refund + coupon code, without which I wouldn't have been able to book on such short notice. Long story short, Bonnie came in clutch and really saved us. It was almost 6pm and reservations were about to close for the day. She called me immediately to give direction, parking info and entry code. Check in was flawless.
Thanks again, Bonnie! You're the best! ♡