Shortly upon arriving my husband used the restroom and the toilet wouldn't flush. He noticed that the toilet tank didn't have any water and the water was shut off, so he turned the water on so the toilet would flush. In less than 2-3 min, the toilet tank began leaking water on the bathroom floor and on to the bedroom. We hadn't been informed of any toilet or other issues. Upon reaching out to Ames, they informed us that they were aware of the toilet issues but that maintenance had been there earlier that day "fixing" said issues. (The toilet tank had cracks or holes in it which was repaired with adhesive). We promptly contacted Ames to inform them of the leak and that we would be leaving for a hotel. Ames asked that we cancel the reservation and we have since requested a maximum refund. However, that's not the full amount of the reservation. I'm seeking a FULL refund for this poor experience.