they wouldn't heat the pool unless I paid an additional $600. I suppose when I see "heated pool" in a listing, I expect that a heated pool is included in the price of the stay, which it isn't.
they were very responsive over text, but didn't actually follow through on any of the things that they said they'd "take care of that today for you" - such as a smartlock that stopped working on the first day, and furniture that was handmade and not really all that safe to sit on.
otherwise a fine stay in a good location.