A rat scurried across the floor an hour after I got there. It came from the direction of the front door and went into the space below the bottom kitchen cabinets. When trying to get a cancellation and refund, I kept getting asked for a picture. It’s understandable that documentation is wanted, but who has their camera ready just in case they see a rat before it makes it to its hiding spot? Host denied refund request per Airbnb Support, but Support was kind enough to give a refund as a courtesy. Took 2.5 hours to get a clear resolution, so I was sitting in my car waiting to hear back from Support longer than I was actually in the unit.
Sketchy neighborhood where residents are watching. Parking lot has litter, which was gross as it had recently rained so it looked like soggy TP. I was parked where I could see the pathway to the unit, someone passing by the door tried to open it as I was sitting in my car. Glad I pushed the lock button on the keypad after I moved all my stuff out.