The place was nice and clean, however the refrigerator and freezer did not work. The handyman did not make it out until the second day of our trip and could not fix it. It was not fixed for the entirety of our trip. Due to some food spoilage and the inconvenience of having to communicate through airbnb to try to get it fixed numerous times during our vacation I requested a $200 refund (approximately 10% of the total payment, which I believed was fair). The owner sent back $100 and after more back and forth was unwilling to increase this amount to the $200 requested.
In addition to this we had an issue with the checkout time. The original booking email and check in correspondence showed 11am check out time and $100 fee if we were not out by 11. The night before check out I got an email that check out was at 10 and we would be charged $150 if late. I had to contact them again to let them know we had planned for an 11 checkout. After I was told we needed to be out by 10 to avoid a late fee I had to copy and paste the two places where it originally said checkout at 11 and they allowed it.
I am sure this place would be fine to stay if you have no issues and everything is working properly, unfortunately that was not the case for us. If the small refund request would have been met I would have still submitted a positive review. My rating is based on a poor experience with the host. If you stay here I hope that you do not have any issues or have to spend a significant amount of time communicating with the host like we did. If there are problems, I would not expect them to be resolved to your liking.