We arrived late due to a flight delay and were concerned about checking in, but Marcella made sure the key to the cottage was waiting for us in the door. The cottage looked just as it was pictured and we found little extras that we weren't expecting - the homemade toffee, shampoo in the bathroom, coffee for morning, books at bedside, water in the fridge. We saw Marcella one evening as we were sitting outside and she asked if we lacked anything, and was available by phone/text if any need arose.