This was our first Airbnb experience and we didn't really know what to expect. However any worries we had quickly evaporated once we began emailing with Anne and we saw the flat. Anne answered every question quickly and kept in touch during our stay by texting us to ask if we needed anything. It was a great flat and very comfortable, clean and nicely furnished. It's in a great neighborhood and we walked to the shops and restaurants along South Congress. She left a pitcher of cold water in the fridge which we very much appreciated. We are already looking forward to our next visit.