I brought a shelter dog with me for an overnight so i could give him some home notes, and help him get adopted. We had a great time, and the pup really enjoyed playing fetch in the back yard. While i was packing up the car, i somehow managned to lock myself out with the dog in the house. I called John, who answered right away, and had a solution for me. I was back in the house within 5 min. Blue and I say thank you!