We stayed at Bill's carriage house for a weekend in Austin. The space is simply fantastic! It's beautiful and bright! The art throughout the carriage house really adds to the charm of the space. The bed is so comfortable. It's close to SoCo shops and restaurants. While we didn't need to contact Bill, he left a hand-written note letting us know that he was available and, if we needed to, we certainly would have reached out. I would highly recommend Bill's space.