We checked out a day early.
I don’t recommend renting through the Grand Welcome company. It was Memorial Day weekend. You would assume they would have the pool clean and ready, as well as a propane tank that works with the BBQ pit. They told me to find another one next door but all 3 were empty. It was also my birthday weekend so I invited my sister and kids to come stay so we could all have a place to swim and hang out together since they live an hour and a half away!
The pool was dirty with bugs and lots of debris from the trees along the bottom of the pool. I called the company and they told me it was cleaned the same day. I sent them pictures and videos because there was no way it was cleaned that day. They offered to come the next day. However, they never made it to clean the pool. Instead, I spent much of my time trying to clean it myself and calling different numbers and talking to different people from the local Austin team to their main office customer care line. No one could help.
We decided to leave.
I reported it to Airbnb. They were not able to reach the company either.