Jay was a friendly, and very helpful host. It was easy to contact him, and he went out of his way to help accommodate my requests. The place itself is quiet, clean, and cozy and is perfectly located near beautiful walking paths, and only a short walk from great restaurants, shopping and music venues. As is accurately presented in the property description, the spiral stairway would be a bit tricky for oversized suitcases (or travelers). I loved this very affordable place and hope to return the next time I come to Austin.