The place wasnt at all clean from the previous guests, i had to contact Susana and she sent the cleaners to the place but i had to leave while it was being cleaned for over an hour and a half after having roadtripped all day. I didnt expect to have to leave when i just arrived. It was resolved and the place was cleaned, we moved my check out time as well as receiving a reund for the cleaning fee. But it was not communicated to the cleaning people on check out day and we had to send them away. It was all handled but all could have easily been avoided with some communication before our arrival, it was just very frustrating.