Jennifer was very friendly and helpful and easy to reach! She gave us good suggestions for things to do in Austin. The location was awesome--an easy walk to a great cafe, bars, and restaurants. Three of the windows don't have curtains or blinds so it got pretty light in the morning and the internet kept cutting out, but otherwise the cottage was clean and the bed was comfy. The bathroom was really cute. One of the dogs in the yard is still kind of a puppy so it jumped on me a lot, but if you're a dog lover then you'll enjoy it.