I didnt get enough notice bout ac out.I was lead to believe it could be fixed or get a 5to7day refund but we are 4hrs almost aqay from home.luckily we didnt fly and be stuck out.My husbands just so happens to be a HVAC tech and knows how the business is ran.After 1 man came and waiting on another we left while they were at dinner and hard to reach them at times Friday aug 3rd.We know it cost more for weekend service call and realize was heb thst said itll be Tues before someone comes back out they just didnt want to pay extra fees,bc it is high but we paid in advance and haD kids. If there ac went out I know they would not wait 5days in this tx heat.I just think it's nothing on them and next customer and $please.this was our first exp with airbnb,we have food allergies so I thought be nice to cook Nd ha e a private place like home.Thank good we didnt buy plane tickets.No go here.