Ames is a very attentive host and they made it very easy for us to get into the apartment. What we did notice is that the front door code has not been changed in over 4 months and they are not required to change it by Airbnb. Also, the inside of the unit could use a bit more cleaning. This is supposed to be a Plus unit and it did not live up to the standards Airbnb outlines on their Plus page. The bathtubs have cracks and grime, the shower curtains have mold stains, the master bathroom toilet doesn’t flush all the way (see Well-Maintained on the Airbnb Plus site) and the kitchen was basic. It states on their page Washer and Dryer, but these are not actually in the unit, but in the complex. We were not supplied with filtered water like the Airbnb Plus states we are supposed to be provided for (under Well- Equipped).
The issues we had didn’t make our stay feel safe nor should it have been an Airbnb Plus.