Kelsey was very communicative, positive, and available if I had any questions. Excellent customer service. The indoor space itself was immaculate, thoughtful, and very comfortable. It was so easy to feel at home. The patio was also very spacious, though it is as Kelsey mentioned, that it overlooks the bakery (so not the best scenic view). During our stay, one of the businesses next door was running a generator all day that was very loud outside, but the patio doors are relatively insulated and blocked most of the noise when inside. Kelsey was also thoughtful enough to provide a white noise machine to drown out ambient noise. Very convenient location, we ate at the bakery twice and scootered to all of our destinations. Folks in the complex are quiet, the neighborhood itself very safe and fun to explore. Would definitely recommend if you like being close to all the iconic attractions in Austin!