You can expect a clean, well decorated, and cozy place to stay! My girlfriend and I came to explore Austin and we were pleasantly surprised. While we didn't meet Helen, her roommate was present and was friendly, welcoming and helpful! I have bad allergies to cats (which they have two adorable ones) yet they made sure that our room was free of any hair, as they are not allowed in the room. Lastly, we had a 6:00 AM flight and getting to the airport took no time! Going downtown or SoCo isn't expensive as its 15mins or less but can add up if using Lyft or Uber over a few days. All in all, this was a great value for our trip!