Paul and Erin as well as their co-host who greeted us were very friendly, responsive and accommodating. The cottage was updated with hardwood floors, a nice bathroom and linens. It was reasonably priced. The location was close to area sites and in a safe neighborhood. We were surprised that the cottage was located in the backyard of a home with 3 other cottages so it lacked some outdoor atmosphere but we were not there very much. Also, it really was not adequate for 4 people as advertised. There is NO way 4 people could sleep in this cottage. Paul, you may want to consider a larger and more comfortable futon. We only had 2 in our party and we needed separate sleeping accommodations and my guest was very uncomfortable and didn't fit well on the small futon. We ended up borrowing an air mattress for my guest. Overall it is a cute cottage, very clean and good for 1-2 guests that would sleep together in the bed. Thank you anyway. We had a great time nonetheless in Austin!