I’ll start by saying that Colleen herself was lovely and replied quickly. Check in was easy and she had a welcome basket with snacks and a folder of places to eat and go so that’s sweet. The location is in a not so great neighborhood but we didn’t have any problems. I will not stay here again, however, because of the AWFUL ROACH PROBLEM. We killed at least 5 roaches in the ONE night we stayed there. Colleen was quick to apologize but after reading the rest of the reviews I realized that this issue has been going on for months but apparently hasn’t been solved. Parking was also awful. A few cars had parked in the back and I couldn’t move my car! There was no room to back out. Maybe if I didn’t have a van, a compact car would fit. I had to wait until someone left to be able to leave or else I would have hit someone’s car. Over all I did not have a pleasant experience and would have been happier paying the same amount for a hotel room. I understand that some older places have bugs but this place has a problem.