We arrived in the aftermath of an ice storm that knocked out power to most of the city. This could have messed up our plans, but thanks to Rachel's diligence, it made for an amazing weekend. We couldn't have asked for better customer service. there was groceries and wine for us when we arrived, and rach when the power went out that we had candles if it happened again (it didn't). I can't say enough about everything y'all did for us. We will definitely be coming back! (maybe in slightly warmer times!)