Unfortunately, the experience and stay at this property was extremely disappointing and unacceptable. The home conditions and safety inside and outside of the home were beyond concerning. The furniture was broken and stained, the kitchen cabinets were covered in grime and dust, the air vents were filthy with piled up dust, the showers contained black mold, the blinds were broken/missing, yard filled with trashed and the list goes on. The most disgusting issue was ants on the kitchen counters and cockroaches in the kitchen and bathroom. The home is located on a very busy and noisy street and did not feel safe. We arrived and I let the host, Gunner know our concerns. He did offer to visit the property, but the caliber of the issues were way beyond being fixed in the less than 48 hour window that we were at his property. We were also not comfortable having any individuals come to the home with our belongings while we were not there and did not want to take time away from our vacation. We tried to stick it out, but the ant and cockroach issue became too much and we left the property to seek alternative accommodations for the remainder of our trip. I let Gunner know that we left and followed up by sending him 35 photos that we took to document the conditions of the home and never heard from him again. I finally contacted AirBnb once I returned home and they were able to assist us with a partial refund and classified the experience as “high severity” for cleanliness issues. When AirBnb was working with Gunner on our behalf, they told me that Gunner tried to give “photo proof” that we were still at the property after we had already left. I was able to prove his fabrication wrong as we were already on an airplane leaving Texas at the time he had “photo proof.” I was polite to Gunner in all communications. I am not one to complain or cause confrontation, but it needs to be shared that this property is not providing the experience that is marketed in their listing, is vastly overcharging guests and the host is not to be trusted to resolve situations in the right way for guests.