Chereen and her team were great -- very responsive and accommodating. They are professional and incredibly organized -- all the necessary information and detailed instructions regarding the apartment is emailed in advance and/or printed and documented in the black folder on the dining table. Parking passes were also available for a price which was convenient and provided us some peace of mind, because we didn't know Austin's parking situation. I loved that the apartment access was granted by an access code, it allowed my large group of friends to split up and head back at our leisure without coordinating keys. Chereen also allowed us to check out at 3:30pm instead of the usual 11am, which I really appreciated.

The apartment itself was great -- clean, modern, comfy. All amenities were provided and the prime location served us very well. We loved being walking distance from 6th street in the heart of downtown! Walking to the clubs on Saturday night took us literally one minute.

The only complaint I have is that it was slightly troublesome to read over and sign an extra rental agreement outside of AirBnB, especially because the clauses about the deposit and key collection are not applicable. Also, the toilet had some flushing issues while we were there but I'm sure Chereen and her team will fix that for future guests.

Overall this place was amazing, and I will definitely rent from Top Trip Rentals again.