Apartment was comfortable enough and was in a great location. However, I had no hot water for the 3 days I stayed there. While communication with Kasa was great - the team was very responsive, the issue was not fixed. They offered to move me to another building on my last evening but I did not see the point as I was checking out the next morning. Additionally, the washing machine was not adequately stabilized and I am not exaggerating when I say that it literally moved about 3 feet from its original position during the spin cycle and the noise was horrific.