Our group had high expectations due to the downtown location, previous reviews and photos of the loft. However, the management company made the experience even better by going above and beyond with their responsive and informative communication as well as accommodating our check-in/out requests. The place was clean and came as advertized - no surprises. I will also confirm what other people have mentioned about the outside noise - the loft is beside a bar that can be noisy late at night. Given we were also out enjoying the town until late in the night, this was never a problem for our group. Great overall experience and loft.