Very disappointed with service given to me, Wifi was not working at all we reach out the Host for help we really needed Wifi to do my remote work and my friend needed submit some assignment for her school we're doing a short workcation Austin for some new scenery . The Host reply to us only twice and that was it no more communication from the host BUT the wifi still was not fix. My group and I did not feel comfortable being out all day and getting exposing to Covid so we end up stay at the Airbnb with no Wifi which means no TV and no access to our laptops (to work) end up losing two work days. The lack of urgency and communication is unprofessional and unfair basic on previous review and star rate other renters receive I had high expectation on the service the host would provide us ............. Smh