As a Superhost, I was very saddened to see such a great looking house be managed poorly. This house is hosted by a large company. So little things that you appreciate from Airbnbs like communication from an actual person, and not an automated response were not present. The listing stated that it could cater to 11 people, but there was not enough towels for my entire group. We also ran out of toilet paper. 1 roll of toilet paper for an entire group is unacceptable. The upstairs bathroom of the smaller house has a horrible ant infestation, I found myself trying to plug the hole in the wall to stop the ants from coming in. The drainage of the large house is also at question - leading to guests having to stand in their puddle of dirty water while showering. The house itself is very new and very good looking, however it is obvious that the host/company is attempting to manage the listing with a very hands off approach. Also, the check out instructions include starting a load of laundry. This is pretty counterintuitive since the cleaning fee is an included expense.
Stay at your own risk