Place was nice and location was decent. Checking in wasn’t smooth. Communication wasn’t great. Was told I could check in earlier then was subsequently told it was a mistake after I had already driven to their place. The verification process also is way too intense for the place I stayed at. Sending my license twice, taking selfies, and then taking another selfie with my license, checking a box agreeing to a back ground check etc…. for the type of place I rented was unnecessarily extensive. The price was fair for the quality though so no complaints there.
Losing a FOB or garage decal (which I did not) was $150 for each. It probably costs $50 for each to replace which is reasonable so feels like they are inflating the price unreasonably high for hoping for a potential human mistake that could happen to anyone.
All in all the hosts weren’t disrespectful in anyway. They just weren’t very accommodating or professional about communication. I personally would probably avoid them in future