For full disclosure I never stayed at this particular location but wanted to send effusive praise to the host of this particular AIRBNB. Initially, I was in Austin on an emergency trip because my father had been placed on hospice care. When I initially planned my trip I was told to make other arrangements for lodging in lieu of the amount of activity at my dad's place surrounding the hospice set up. Upon arrival in Austin, I was told that I should not stay in the Airbnb and I could stay at my dad's house and it wouldn't be a problem. While the host of this location was under no obligation to refund all of my money due to cancellation rules, they went out of their way to help me recoup 100% of the money I had committed to paying them. I thought it was a very humane thing to do especially in lieu of the circumstances. Thanks so much!