Positives:
Place was very attractive and in a good location as advertised.
The inside was pretty clean and modern as pictured (though many of the furniture pieces were slightly damaged).
Easy checkout.
Negatives:
The worst check-in process I’ve ever experienced. I requested a 2 hour early check in 3 weeks prior to the check in date and waited until the actual check in time to be informed I wouldn’t receive early check in. I had followed up and queried the company days and days beforehand for an update, and 10 times the day of. Can someone tell this company waiting until a few hours before check-in the day of, to inform the customer if they can check in early or not, literally defeats the whole purpose? If I can’t check in early, that’s fine- but give people a 24 hour definitive answer so they don’t end up in the position I was in, walking around the city with my dog with nowhere to go. (Worse places to be)
It is literally impossible to talk to anyone in person.
The toilet worked 25% of the time in the Master bedroom, when I asked the company about it they informed me nobody would be able to come fix it for the next few days (after we left). So we just had to deal with that.
The wifi didn’t work.
The TV stopped working intermittently after about 10 mins on average.
The hallways to each apartment were filthy and filled with trash (and literal trash bags) and the most bugs we had ever seen.