Tried to resolve with First Stay but instead Airbnb saw the conditions and gave me a refund.
1.) There's a homeless guy sleeping on the couch outside the apartment for 6+ hours during the day with a red backpack. Had my package stolen within an hour of delivery by neighbor (homeless guy was still sleeping there so I doubt it was him). 2.) The "pool," "firepit," "lounge area" are all a facade. Either does not exist or gated and pool water was puke green and filled with trash. Unusable and misleading. 3.) AC/dishwasher did not work (I have footage). 4.) Cigarette smell. Refer to 2022 June user Uriel's review and First Stay response. Uriel shared cigarette smell. First Stay shared it's the upstairs neighbor and they've since fumigated the apartment. This doesn't appear to be true as both the Boathouse and Wild Flower still smelled like cigarettes in August 2022. Also gaslights Uriel. Accuses customer to have left marijuana behind. Should have cancelled this booking when I saw that response to a customer review.