Michael and Ellen were extremely friendly and helpful. I landed a few hours earlier and they accommodated an earlier check in for me. Everything was accurate with the listing. The home is small and quaint and only 10-15 minutes from downtown Austin. The bed was very comfortable. It was fun going up and down the ladder to the sleeping area for a short trip. The hosts were very responsive to all my messages. Ellen also helped me ship me a couple of things I left back on the same day.