This place was a mixed bag. I don't think I'd stay here again, there were just so many small issues. I must say responses on the airbnb app were very prompt (typically within 1-1.5hour), but just the fact that we needed to text back and forth a bunch soured the whole experience. For example, on the first day, we couldn't get bath soap until 9.15am, the crib had to be specially requested although listed in amenities. Here's the detailed list -
Pros -
- The location is great, very convenient in central Austin.
- Bedrooms and living area are very spacious.
- Plenty of parking
Cons -
- One room gets really warm and the other really cold! The central heater/AC isn't uniform. It was annoying for one set of people to be sweating and turning up the AC only to have the people in the other room suffer.
- The water heater is small and could not provide hot water for 4 people having a shower in the morning. The first person got scalding hot water and everyone else got none.
- The amenities also included a crib, but we discovered at 11.30pm when we checked in that this needed to be specially requested ahead of time. This wasn't mentioned anywhere. We got it the next day.
- Upon checkin, there was no shower gel or bath soap. This was rectified at 9.15am the following morning. We then discovered that the shampoo bottle was only at 25% and there was no other bottle, we didn't want to have to ask again and wait, and anyway the water was luke warm. I think additional soap and shampoo can be easily be provided in the bathroom cabinets.
- There's a washer and dryer, but detergent is not available. It doesn't cost much to buy detergent at the 7 eleven down the road, but to do 1 load, I didn't need a whole bottle and then I can't fly out with the rest of the detergent. it's such a hassle. It was rather inconvenient. Having advertised the washer & dryer, I think it wouldn't be too hard to provide a few Tide pods.
- The amenities listed mentioned breakfast, but there is none. There were 2 complimentary granola bars, and when asked, I was informed that the posting will be updated to reflect that.