Let me start by saying I had a great experience with Keith and Tim from the time of booking up to the time of my arrival. They responded to messages quickly, sent check in instructions in a timely manner, and their communications were very thorough. Unfortunately this trip fell apart upon check in. When I arrived at the unit it had not been cleaned since the last occupant. There were dishes in the sink, groceries on the counter, dirty towels on the floor, and the bed had not been made or changed. I messaged Keith and Tim two days ago and have still not received a response from them. Luckily I was able to find a hotel for my stay and Airbnb has great customer service and rectified this by providing me with a full refund, but I would not rent from Keith and Tim again.