Overall the department is ok, there is plenty of space and the kitchen and bathroom are very well equiped, and the check in is very fast. We had an issue when arriving as I had sent a message to have the sofa bed made prior to our arrival (we were arriving late). I had to send two messages, before getting an answer telling me to send a message to someone else the day before arriving that did not even got answer and the sofa bed was not made. We called as we could not manage and we were answered immediately, and then had to call again as the sheets where not where we were told. The cleaning was ok but could be better, mainly the sheets. There is some light entering the apartment in the morning, through the window. I do not mind, but should have been informed.