Ryan was accommodating, patient and great with communication. He replied quickly to any questions I may have had and went out of his way to make us feel comfortable. Our stay was great and he checked in with is to make sure everything was to our liking. Great place to stay- it was clean and large enough to fit 10 people comfortably. My only critique would be the size of the pool. It was much smaller than it appears in pictures and is shared with a large number of people.