We had a disappointing stay at this property.
- we were greeted by unclean drawers, with chocolate wrappers in them, opened cigars. There were used soaps and shampoo bottles in the bathroom and 99% finished hand soap bottles. We found this and other things unpleasant and when we complained, the owner responded saying so sorry we used a new cleaning company
- half way through we found a camera in the master bedroom- on the inside facing outside, but it was hidden behind the blinds
- the master toilet clogged and the only response we got from the host over text was it’s never happened before so pls try the plunger. He also ordered a plunger for pickup vs offering to do a rush delivery.
- the owner had pest control scheduled and did not bother to tell us about it- the way we found out was the guy was on the back patio - 6 ft from us as the blinds were open and we were getting the kids ready for school- they guy said he’s repeatedly told the owner to fix this problem.
- there wasn’t a single non stick pan that was worth using for making a simple meal without it sticking and ruining food.
- we are new to Austin and thought are getting the famous Austin allergies- and I went to the doc. 3 days before us leaving I find cat/pet hair on the carpet sticking to my black dress and then we looked around to find a cat/ pet ramp stored in the closet. Im allergic to cats and irrespective, would have wanted to know the presence of pets prior to booking. The place was clearly not cleaned.