House is as pictured. Beds were comfy. Furniture well appointed. Nice kitchen and pool. Experience was a bit frustrating because of lack of communication. But we muddled through. The teens enjoyed upstairs where there was a TV lounge and 2 bedrooms and a bath.
Comms issues - We never received checkin instructions. Had to contact them at checkin (was 10pm at night). When we were finally messaged checkin instructions they included information for Big bear, CA. Our rental was in Austin, Texas. Then we had to request WiFi as it didn’t come with house code once we finally received.
There is no house manual and with so many systems we didn’t get to enjoy the full potential of the home. For example outdoor speakers but no instructions how to connect to them.
In our experience if the home is booked through AirBnB then all comms should come through this platform. Asking someone to use another communications platform/app is not congruent with AirBnB terms, and in communications to renters from AirBNB we are told to NOT engage about the rental outside the AirBnB platform.