Michelle was very welcoming and easy to stay in touch with throughout our stay. Any questions were answered quickly. She even left snacks and coffee supplies knowing our late arrival would not give us time to stop for groceries. The online photos of the apartment don't fully capture how beautiful it is. The location was perfect for access to downtown and all the fun neighborhoods in central Austin. The neighborhood is also perfect for walking - such lovely homes and even a nearby walking trail. We we definitely choose This apartment for our next visit to Austin.