From the time my reservation was accepted to the time I checked out everything went so smooth. When my friend and I checked in we were greeted with a warm letter from the host. She opened up her whole condo to us and made us feel at home. We really loved the soaps and the heated floor in the bathroom. The neighborhood is in a great location for the film festival we were attending in downtown. Parking was great and the complex was very quiet and safe. The beds were very comfy. As working members of the film press the kitchen table gave us room to edit photos, video and plan our day. Our stay was a 5 star stay and we will be staying again for future film festivals.