My daughter and I enjoyed our brief stay in Austin and having a place so close to downtown but also far enough away that we could enjoy quietness was great. We had everything we needed including 2 queen sized beds, fast internet, Netflix, stove, refrigerator and more.
The check-in process was the easiest I've ever had and checking out was just as simple.
I didn't ask anything of Betty because I didn't seem to need anything, but she was in communication with me to make sure we were happy and that made me feel that if I did need something, she would have handled it right away.
I'd definitely come back.