The location was great for us to access downtown Austin, and communication Caroline was great-she always responded to emails and messages timely.
The major issue we had, which I knocked off one star, was that the cleaning crew did have to come again while we were there because they did not clean the attached bathroom upstairs, and the result was an ant/fly problem that forced my friends using that room to use another bathroom for the duration of the trip. Caroline did communicate when cleaners could come back, but their lack of attention was a bit frustrating since we were only there for a short trip.
Outside of that and the AC not being as strong as we are used to (but the temperature is 100degrees outside, so I can kind of understand), it was a cool home with a gorgeous view of the backyard.