* Floors super filthy, dusty blinds and dust all around with dirty marks all over walls. If you are looking for a not clean property that only cares about making money this is it. Great location but everything in the place is cheap quality and unlike other Airbnb’s we have been to that the property owners are proud of and genuinely want you to enjoy their place. We had to message the property contact later in the evening because our feet was completely dirty. It was like walking on dirty garage floors. They sent an off duty cleaner the next day who mentioned that it looks like no one has ever mopped and later spoke on the phone to some else about how dirty the floor is. The property owner/managers don’t even check to see if their cleaners actually thoroughly clean the place. Oh and shower curtains had dirty marks too. Gross.
This place is run by a management company that doesn’t answer their phone, text or Airbnb message after your car is towed (our fault for forgetting the parking permit in the glove box). We asked for help and information on how to retrieve our car. No reply. The towing info is not posted anywhere on the walls or on property info. Had to search online outside of Airbnb to their property management website to find another number to call. Another representative who said he is not assigned to that property and does not have the information on towing company and how to retrieve a towed car but he assisted anyways and told me to go to the gate entrance floor and look for towing info sign near entrance. I mentioned that I called the property managers cell twice and no one picked up, I texted the cell number provided and left a message via Airbnb. He told me that he will call them immediately after speaking to me to have them call me now to make sure the towing information is the correct one. Anyways, no calls or replies from them. At the end of the day they messaged the standard “hope you had a great stay” with check out instructions. It was really alarming and disheartening that they choose to not even check up on me. They later replied that they had the impression I was already helped. Yup. By a colleague that wasn’t sure about the towing info and where it was located and said to walk to gate and see if it is there.