The place is great, clean and has a great location. The only problem we had was with check-in because it is a bit complicated and definitely not self-service. Mostly, this would only affect your stay if you are checking in after midnight, otherwise you should have no issues. Basically, we got to the building super late (after communicating our ETA) and Jon was not answering the callbox to let us inside, and at one point picked up, asked who it was and then hung up. Luckily, some other residents let us inside otherwise we would have had no where to go.
We communicated that we were not able to reach the building until late in the night and Jon said that was okay and that it shouldn't be a problem. However, when we tried to check-in (it was very late) after keeping him updated with our ETA, Jon was not answering the callbox to buzz us into the building and appeared to hang up on us at one point. Luckily, some building residents were exiting the building and held the door for us, otherwise we would have been locked out in the middle of the night with no where to go.