While the house itself was clean, quiet, and large enough to accommodate a big group, the lack of air conditioning was an unfortunate situation that severely impacted our overall enjoyment. While Diana and Micah were responsive to our report of the issue, they unfortunately were unable to get the issue resolved during our stay. They offered a partial refund ($100 of the nearly $1500 it cost to stay) and a 20% discount if we came back in the future. When I asked that we receive the 20% discount now given how uncomfortably hot it was inside (over 80 degrees), I was rebuffed and offered 15%. Although they were quick to send this money, $180 off didn’t feel like a good value for how uncomfortably hot it was. It was also disappointing to find the lake almost completely dried up, significantly different than the photos of a dock floating on inviting water. And finally it must be acknowledged that one of the neighbors clearly dislikes AirBNB guests - the house rules and additional messages from Diana and Micah made it very clear that even accidentally turning in to the wrong driveway was a problem. (not tough to do considering how close the houses are). Not to mention the death stares my group got from this neighbor as we arrived. We had no issues with her, but we were constantly under stress worrying about upsetting her. In summary, this would have been an almost perfect stay had the AC not been out. As it was, we made the best of it but felt we did not get the value we wanted.