We arrived at the house and bedroom and bathroom were not clean. There was a lack of communication with housekeeper. Lisa was very responsive and acted fast to fix the problem but we waited 2 hours until housekeeper arrived and finished cleaning. I was willing to pay an expensive cleaning fee since host is committed to 5-steps enhanced cleaning process and with COVID-19 we take any extra precaution to stay safe but I was wondering how deep clean you can do it in less than 2 hours. Lisa gave us a credit for the inconvenience. After that incident, we spent a good time in the house. House was very confortable and neighborhood is very quiet.