The communication was great and check in process was really easy. The location is in a pretty good spot in soco. We also appreciated how clean it was. But the air conditioner doesn’t work that great - it kicks on for maybe 5 minutes every 45 minutes so the room got warm quickly/frequently. The bed needs to be completely replaced. The framing is falling apart and completely broken underneath. We thought we were sleeping on the box spring bc the mattress was so hard and the sheets aren’t great. Despite the room being super small, I think a different bed would have changed the whole experience.