The biggest pro was the communication from Jenny and Tom. They reached out first and checked in on us. Additionally, the location is fantastic and the local coffee shop was terrific. Other reviews didn’t like the bed, but I thought it was really comfy. It’s on the softer side, but still has firmness - I didn’t sink in. I’m 5’1” and thought the shower was short, so my husband who is 6 ft definitely felt it. There were a couple of other minor things and the neighborhood was sometimes loud during the day. But, it was the least amount of checking out duties I’ve ever had to do. I appreciated feeling like the cleaning fee actually was going towards something - and it was pretty spotless when I arrived.