My first AirBnB experience was great thanks to Sara! First off, she was prompt in responding to my inquiries, and even if she was in Italy during our stay, she took the time to check up on us. We actually never had to contact her throughout our three-day stay since we had everything we needed in the studio (toiletries, cooking utensils, pots, etc.) The property was just as described, A/C and heater works perfectly, the area's safe and was close to every tourist area/restaurants we wanted to go to. Check-in and check-out was super simple, and the property was very comfortable for 4 people. Highly recommended! Will definitely go back!