Sean was very nice and helpful. Having the kitchen was nice and made the night.A few notable problems were the lack of cleaning and working wifi. The restroom had no clean towels, but 2 dirty ones on the ground, the bed had obviously been slept in and the linens had not been changed. The sinks were also dirty with hair in the bathroom and cups in the kitchen. Had it been properly cleaned, it would have a much better rating as 3 stars might be a bit generous.