Kelly and Louis made us feel at home and very welcome. Though we can in late Kelly met us as we went to the quarters, welcomed us and asked us if we needed anything. Later that same evening as we recuperated from the flight we discovered the TV wasn't working. Louis came up and tried to get it to work but couldn't - turns out the cable company had gone digital and a technician had to come out. They did and we had evening recreation. Lovely couple, with two lovely cats. The quarters are some of the nicest we've stayed in, in a physically beautiful part of Austin, very close to MoPac and a straight shot to the Capitol area, downtown and the East side. Highly recommend.