Rachel was very nice and friendly. The space was perfect for our family of four and actually more spacious than expected. The master bed was very comfortable. Linens and towels were especially nice. We loved the decor which had the eclectic artsy feel indicative of the Austin vibe. Bathroom was a very nice size. The extra air mattresses and extra bedding was convenient for the kids. We appreciated the cookies on our arrival and the french press coffee maker with coffee already available. We had everything we needed in the kitchen during our stay. Very nice quiet space overall and a quick drive to downtown and the Circuit of The Americas.