Place was nice and clean. Fantastic location. The host was very slow to respond. Upon check in the AC was locked and it was hot. We reached out for assistance but after an hour of no response we decided to grab a bite to eat rather than stay and cook hoping it would be fixed by the time we returned. They responded a few hours later but still no resolution. A simple phone call could have solved the problem. We slept with the windows open. The problem was resolved the next day but for the price we should have stayed at the Fairmont for better service.