Jacqueline was kind and very responsive even when our flight was unexpectedly canceled. She thoughtfully messaged us to check that everything was okay -- something extra that we appreciated. There was even coffee, which was an added bonus for us caffeinated New Yorkers. The space was as described -- very clean and spotless, and there was an online guide to the neighborhood. Lastly, the beds were super comfortable!
We'd definitely stay with Jacqueline again and would strongly recommend it. The location couldn't be better to downtown and was a convenient Uber to many places.