Stephanie was very friendly, communicated well, and was forgiving on our misunderstanding regarding the check out time. I wish the reviews would have been more accurate or descriptive mainly on the bedroom and bathroom, with an emphasis on the bathroom. There were mildew stains on the Silicon around the tub, dirty Grout lines (had to purchase shower slippers to feel ok with using the shower), a makeshift bamboo stick acting as a lock for the door, the window frame was dirty. The reviews were accurate with regards to the extra toiletries and the window a/c unit working well in the bedroom. My boyfriend didn't mind the powerful insense type of smell throughout the house but it did overwhelm me. The entrance to the shared driveway had a steep entry point, wasn't an issue luckily as we had driven our truck versus our car. I guess what left the worst taste in our mouths was the following night we stayed in a 3 out of 4 stars Red Roof Inn about 4 miles away for the same price we paid for our Air B&B experience... we kind of kicked ourselves for not going there to begin with.