This place is very nice, but the inaccurate listing and soulless management were too much for me. I booked this very expensive place because it said it had a hot tub- it was going to be cold during my stay and it was really important to me to relax in a hot tub during my vacation- but there was no hot tub. I contacted the owner through the app and all they would do is tell me there wasn’t a hot tub (duh). In my opinion, if a place isn’t as advertised for a major amenity then some kind of discount or at least an apology for their inaccurate listing is in order. It’s not like the hot tub was closed- it just doesn’t exist. They refused to provide a small discount when asked.
Things the listing says it has but doesn’t:
-A “dedicated” workspace- there was nowhere i could even sit and access a plug for my laptop.
-Cooking essentials- there was no salt, pepper, or oil.
-As mentioned, there is no hot tub.
-Didn’t see a high chair in the unit, not sure if they would be able to provide on request, but i doubt it.
If this place is trying to compete with the downtown or Rainey Street hotels then it has a long way to go- there was no hand soap in the bathroom, parking was crazy expensive, and the cleaning fee was huge- yet you are asked to strip the beds and take out the trash- what’s the $150 fee for then? Just save yourself the trouble and stay at a real hotel where there’s staff to help you, cleaning fees aren’t insane, and the amenities are accurate - Hotel van Zandt is nice, Hotel San Jose for south congress, or the Hilton austin downtown~actually~ has a hot tub. No reason to stay here.