I've never written a bad review during my years of using Airbnb. Sonder was a bit disappointing. The brand takes expert photography, leaving the unit feeling disappointing on arrival. One of the most promising amenities, the balcony of this unit, is interior facing and looks out into the building's parking garage. They clearly cropped the photo of the balcony to hide this. Finally, Sonder has high prices for the area and the most strict cancelations I've seen. Sonder is a beautiful looking brand, but I'd be surprised if they have many return customers based on my experience.