Very nice and new. Bed was very comfortable. We were allowed to check in early which was very helpful. Items left from someone else such as opened food items in fridge and a stocking hat. Not much for toiletries…conditioner was just water, coffee was stale, limited towels. Wanted us to download and communicate through a different app (DACK) that we were not interested in. Overall it was nice but could have been better with attention to details.