Great place! Rachel was super responsive and kind enough to let us know that the apt happened to be ready before check-in should we need it any earlier. She also let us keep our bags inside the apt after checkout while we had our last day about in the city so we didn't have to lug suitcases around. Rachel also gave us some tips on where to go around town. Snacks and coffee and a few extras made the stay even more pleasurable. The apartment definitely lived up to the reviews. It was spacious, very clean and comfortable and I would stay there again. My toddler was thrilled with the extra kids books and puzzles. Stairs are a little steep for really young ones but manageable if you stay on top of your kids. The apartment is in a great location we were able to walk down to the water, over to whole foods, into downtown for dinner and I felt extremely safe in the neighborhood. If I had to make any improvements to my stay, the master bed is pretty noisy if you are a light sleeper it's rather squeaky. There was also some directions about how to get the hot water to work and although I thought I followed them, I still took a coldish shower or two it was hit or miss but with the heat outside I didn't really mind. All in all, a wonderful stay. Thanks, Rachel!