The house was clean and comfortable. Unfortunately, the house is managed by a large impersonal company that denied every request we made.We asked to check-in hour earlier and were denied. We asked to check out a little later, (in a thunderstorm) denied. We ran out of toilet paper on day 2 and had to Uber to the store to purchase. The dining chairs were actually dangerously rickety and unstable. Would not recommend sitting on them. We provided feedback to the management company regarding this hazard. The large picture of a cartoon man pointing a gun at guests was disconcerting and difficult to look at on a daily basis. Finally, we never could figure out how to turn on the television which was frustrating. The actual owners seemed very nice and welcoming (they were in a back house) however, they were not the people who we made requests or queries to. I had to reach out for the door code as it was not included in the Airbnb information and the initial code was frustratingly incorrect.