Don't go!! I traveled with my carpenter and an senior Client. I was looking forward to a great stay but instead a didn't get anything. First the email 24hrs prior never arrived it took several messages during the trip down there (from Sheboygan Wisconsin to Austin Texas) to get the code for entering the apartment 5hrs prior to arrival. Then finally there at 17:05, as the description when i booked was looking amazing the neighborhood was not really inviting as described, as it was getting dark some junkies came asking for money, that was clearly not what i was looking for. After 3 very slow turns around the building searching for the room - an apartment complex of about 200 rooms, by now 17:49 i contacted the owner, but didn't get an immediate reaction, i decided to knock on someones door to show me the way after a minute i finally found it. With the given code i tried to open it 3 times a dog started barking people started looking at me as if i was a burglar. I contacted the owner as it was officiously the wrong address, send pictures with it, and my group didn't feel safe and was tired by 17:54 i told the owner i was going to a hotel (Best Western). At 18:00pm the owner responded to me saying he was to check out what went wrong, as i found the hotel within just 3 min, i checked in, paid and on the way to my room i got an answer at 18:08 - " I found out the problem. If you’re still there, the unit 151 is the one you can check in. Our automatic system sent the wrong email to the guest that was supposed to stay at 151" problem solved and we could go back, i just entered my room to crush down on the bed. To tired to go back we stayed in the hotel! Then all communication with the owner stopped. No response anymore. At 18:13 i responded with another $220 for the room. No reaction. At 20:57 i responded "My client doesn’t want to go back to the place it look better on the pictures, there where several junkies in front of the parking, my client is not used to be in a lesser neighborhood, I cancel the further stay
at that place. A barking dog next door is not what I’m looking at after a 20 hour day. That we had to search for it so long and then still not getting in was to much for the day. We will stay elsewhere till Monday." Again no response. Next day i send another mail at 06:49am "I know the rules but it would be respectful if I would be paid back my money for a place I never got in the first place. Everything what had to go wrong went wrong and after 20 hours of traveling I just expected a good rest and that wasn’t there. As this is a business trip with my client the trust in my company got a big dent. No matter how good we are in our work this ruined the trip. For future projects I lost the trust that we can handle any job as we can not even book a good place to stay. It started on the wrong foot and will hurt my business in future deals in this area." No response again and officiously a dum question to ask for money back. Till today 12/17/2019 back in Wisconsin no response of the owner about the place or about recuperating my money. $472 for nothing including $220 for a hotel. Another $381 for air mattresses sleeping bags and towels to stay with friends in the neighborhood and the worst first impression to a huge client for my company. Others might had more luck to stay with Ames - the owner, i certainly had the worst experience and the most expensive for getting literally nothing!