Juno was very communicative and responsive, answered all of my questions. the place looked exactly like the pictures. shampoo, conditioner, bath and hand towels, qtips were provided. kitchen was fully stocked but not for if you're making a big meal to serve a whole family. it was pretty nice, open concept and felt spacious. only issue we encountered was central heat wasn't working and so we slept in the cold the first night. the next night we were able to reset the system and it started to work. juno or the owner still dropped by and gave us 6 portable heaters just in case. that was so sweet! overall, we enjoyed our stay and we love Austin! would definitely stay here again if we visit again.