I honestly can't say enough good things about our experience both with Ryan and with his amazing apartment in downtown Austin. From the moment we booked, Ryan was communicative, helpful and nice. When we arrived to Austin, he gave us all the instruction we needed to get in, and once we stepped inside, we were blown away. The 2-story loft is beautiful! And on top of that, he left us a basket of goodies to welcome us to Austin. Ryan stopped by to introduce himself soon after we arrived and asked if we needed anything. He was available to us the entire duration of our stay and he called me upon checking out to make sure we had a nice stay. I would HIGHLY recommend staying at Ryan's place, you won't be disappointed!