I’d give the Vibe Townhouse 3-3.5 stars (out of 5). We stayed here for a girls trip weekend and the experience was underwhelming particularly for a Superhost. The pros were that the house has a modern design and plenty of space. So the pictures were consistent with what we were expecting. There was plenty of room for our group with beds to spare.
The cons:
The house wasn’t very clean. The white walls and decor are misleading. The master bathroom had dirty shoe marks in the shower, and two other bathrooms had brown dirt on the shower floors. One of the bedrooms had a shower curtain rod fall on our guest while another’s tile bar collapsed at the lightest touch. There was dust in the corners. The bathroom on the 3rd floor had mold on the inside of a shower curtain and cobwebs at the base of vanity. There were also little black bugs on the window sill and in the bathroom (though they appeared to be harmless). We also observed that the floors were dirty and clearly not mopped. There was dirt on our socks and feet after walking around the house. There wasn’t sufficient cleaning products given we had to wash all dishes and pots before checkout.
We’ve stayed at plenty of homes with SuperHosts and have been wowed upon entering. Typically there are welcome manuals and baskets with snacks and water or fresh flowers. This house had nothing! Water bottles are basic and major oversight in hospitality, again, particularly for Superhost.
The “owners/property managers” weren’t flexible about check in, wanting to charge $100 charge for 90 minute early check in when we landed in Nashville. We completely understand that host can’t guarantee availability if the house is stilled being cleaned, but an additional $100 charge on a $3000 plus stay for 3 nights did not scream Superhost.
In terms of walkability, we would give this house 2.5 stars. Note the house affronts a very busy street (we were never compelled to open the living room shades given 40mph traffic 15 feet from the window (noise and lack of privacy). There are a few shops about 15 minutes up or down the busy street but establishments seen from our windows were Burger King, Enterprise Rental, U-haul, a gas station, etc. What does warrant the term ‘walkable’ is the 12th street strip which is a 35 minute walk away. Here a plethora of shops, restaurants, studios, etc. line both sides of the street. We made the trek one night and was nearly attack by a dog in someone’s front yard (though the neighborhood and houses are cute).
Lastly, the whole complex seems to be for Airbnb rentals in a tourist city geared towards young people, which meant some nearby drunk boisterous behavior. One of our group mates had to call the police because a neighbor was wasted, yelling that he was going to kill someone, and kicking the door in at an adjacent unit at 2am in the morning.
All that said, if you are not looking for a boutique Superhost experience (which, in our past, meant receiving service and accommodations that surpassed that of a hotel) and the whole management company style of rental is ok with you, this place is fine. The outdoor spaces, televisions, and Sonos boxers were a nice touch. Though simple things like snacks, a local treat, or spotlessness upon arrival makes a rental stand out and deserving of Superhost status.