Very timely communication, located conveniently in the Music Row area with a short walk to many bars + restaurants, comfortable place and very safe area to stay!
I had an issue with the shower draining and communicated that to the team, who offered to have someone come by to check it out at a time convenient for me. I was able to get it working myself by unclogging it and did not need to have them come by, but that goes to show that they are willing to put in the effort to make sure your stay is worthwhile!