The check in process was a 10 out of 10. Alexis has a very sweet and thoughtful gentlemen that meets you in the parking garage and escorts you through the front entrance and to your condo. The condo itself is spotless, adorably decorated, and is stocked with all of the essentials and some. The Burnham building was stunning and within just a few minutes of restaurants and nightlife scene.
The only issue, which is a major issue, is that the hot water heater malfunctioned which caused my guest and I to take cold showers. We contacted Alexis's assistant, and were told to try to move the shower handle all the way to cold for hot water, and to hot for cold water. Obviously we tried that, amongst several different things. We were then told that a service call would be made for maintenance to check on the shower. But that didn't resolve the issue we had while there.
Everything minus having no hot water was nice, but I would not stay in this condo again for this reason.