This property is beautiful and very clean. It looks exactly like the photos and has been carefully decorated for comfort and aesthetics. Everything was very clear and easy to use, including the door lock. There were thoughtful amenities like tiny bottles of olive oil for cooking and virtually everything we needed for our morning coffee. The beds were comfortable and the bathrooms were very spacious with dreamy rainfall showers in all the bathrooms. Even the family room was enjoyable to hang out in and the instructions for the Chromecast TV operation were clear.
It was snowing when we arrived so we did not get to do all of the things that were within walking distance of the property. We would love to come back and enjoy Germantown. However, in spite of not being able to walk, this property is very close to everything we wanted to see in Nashville. We never drove more than 15 minutes to get anywhere, and it was usually less than 10 minutes. Parking was also very easy, we found spots right in front of the building no matter what time we arrived back home.
My only caution with this rental would be to make sure you are aware that Sonder is not a person, it is a company. In order to get my check in instructions I had to download another app, create a profile, upload a photo of my ID, and take several photos of myself from all angles with their camera system before I got my check in instructions. I have done all of this already with Airbnb and this is one of the reasons I book with Airbnb...I have been verified and had reviews written about me, etc. I like to book quickly and not think about it again until I am about to arrive. It was time consuming and frustrating to have to go through all of this again with a company I had never heard of before. It felt sketchy since I did not seek them out and they required A LOT of personal information from me. I had to interact with their customer service several times. They were quick to respond, professional and friendly each time. However, they also switched from the Airbnb chat to text message without warning and texted me from a different number each time, never identifying themselves, just leaving me wondering who was texting me.
Had I been prepared for all of these extra steps I would have started my vacation with less frustration. Sonder ended up being a good company with an excellent product (this rental) and a great price. I was so frustrated at the time of the check in that I was ready to write a negative review. I just can't. This property exceeded our expectations and ended up being worth all the extra trouble, just be ready for it so you can avoid the frustration I felt :-)