We really liked the space. Although I don’t think it sleeps 6 comfortably. It was perfect for two.
We were expecting a pool.
I noticed about a month before our trip that the pool wouldn’t be open until August. As you can see in the listing the information about the pool is small and hard to find. I contacted Kelly and she seemed hopeful that the pool would be open by the time we got there. Stating it was just waiting for an inspection due to Covid. Shortly there after the listing changed again to the pool would be open by September. A few days later I checked the listing again and it stated the pool would “hopefully”by September.
I spoke to a few other hosts, guests and Contruction workers outside the condo. They all told me that it’s going to be sometime before the pool will be open. The pool is surrounded by a Contruction site and is clear to me now that it is a lot more then an inspection keeping the pool closed. I contacted Kelly and was very upset. Kelly told me she would like to compensate us in someway. and agreed she was not completely honest.
Then offered a full refund. We did not get a refund of any kind and Kelly stopped answering any messages I sent.
I understand when the pool opens is out of Kelly’s control. However lying is a huge problem. She was misleading from the start. A partial refund would have been nice. Kelly knew the pool was important to us.