The check in process was difficult. I was told I would receive the check in information and codes 24 hours before check in. When I did not receive it, I called and was told it would be sent in 20 minutes. After 1 hour I called again and they said it would be sent by the end of the evening. I received it the next day. I was told to “hang on” when asking for an update.
There is a not so great neighborhood across the street but it is a gated complex and we had no issues.
Sheets are not comfortable, recommend bringing your own.
Also, the couch bed is more of a futon style