We have been “living on Airbnb” for the last 7 1/2 months with month-long stays and have loved all of our stays until this one. This was our most expensive reservation by far and we had looked forward to having friends and family visit, cooking, and exploring the Nashville area. Unfortunately, we canceled our one month stay and were there less than 24 hours.
When we checked in there were ants in the kitchen. We had brought in some takeout food for dinner, laid it on the counter while we unloaded our luggage, and ants were in it. We found a line of ants going up the counter and on a couple of walls. We contacted the host and they sent over the cleaning lady with liquid ant bait traps. The next morning we found another line of ants along the kitchen bar area as well as a roach on a roll of toilet paper. There was a roach motel trap behind the couch and we found roach eggs inside the dirty kitchen cabinets. We found ants in the upstairs bathroom before we left the next day.
Overall, the general cleanliness was not great. We have not experienced anything like this in any of our other stays. The pictures are OLD. The stairs are scuffed. The walls are grimy. The LED light strips did not work in the kitchen and the wires were hanging down. You can sit in the living room and see the dirt and grime beside the couch and the wall. There were dirty socks behind the couch. The dining room chair is massively stained and you can see the wear on the bench cushions. The bench is covered in dust. There was trash and ant traps in the upstairs nightstands. The patio area was dirty and I could say more but I’ll stop here.
We did not feel comfortable here. We could not have food or drinks out unattended and we do not feel comfortable cooking food in the kitchen. After contacting Airbnb Support, Brandon agreed to refund our remaining 29 days but we were still stuck paying for the one night and the cleaning fee.
This was not the place we had expected! This was our most EXPENSIVE stay and this was not how we wanted to live for a month. We would NOT recommend this place nor would we stay at any of Brandon’s properties after our experience here. We left this Airbnb in less than 24 hours and 6 hours were spent on the phone with Airbnb Support.
We left without a place to go but we couldn’t stay here.