Kenny's Airbnb ad was true to word. He was communicative and all the directions were easily accessed on the house manual. It was easy to find and we did feel safe, though the location was in a bit of a sketchy area of Nashville (near railroad tracks and what appeared to be a low security prison). The unit was very warm and Kenny/housekeeping very thoughtfully set up an air mattress in the living room, though we didn't need it. The only things I wished were different were that a few of the lights didn't turn on (even after plugging them in) so the rooms were a bit dim, and also I wish he had provided soap, shampoo, and conditioner. Other than that there were no issues. We loved having Netflix available!