I was caught in a jam because our other vacation plans fell through. I contacted Michelle who responded instantly. I told her that I needed a place that was close to the downtown area. Michelle was very polite, helpful, and straight to the point. I LIKE THAT! No miscommunication! She let us book a room with just a twelve hour notice. Michelle has plenty of notes and instructions for her place... this avoids problems. Her place was exactly how she describes it. Walking distance to downtown, catch the FREE bus to all the places, and a clean place to lay your head. What more do you want? Thanks Michelle! My wife and I had a great trip! One more thing... I had read the reviews about this place prior to booking (I am a police detective). There was some talk about the bed. My wife and I are in our early 50's and we slept peacefully. If you want to spend your money at a fine hotel... this place is not for you. If you are trying to save money and to travel extensively... book this place.