This rental was awesome! The location is great for larger groups as it is close to downtown but in a residential area close to stores. As a first time renter the entire process was painless and I would rent this location again. Before we arrived I received a phone call from the management company that there was an issue with the pool but the homeowner was on his way to fix it. When we arrived the owner, Mike, was there working on this issue. He was very professional and apologetic that there was an issue. He arranged for repairs to be made the next day and kept in contact to let us know. He offered suggestions on things to do in the area and checked back in after the repairs were made to see if we needed anything else. Mike didn’t want to keep us from enjoying our trip and his hospitality made it that much more enjoyable.