Melissa was a great host! Our fist night started out not so good. We arrived at the property late in the evening only to find the heater was not working on the 1st floor. Mind you Nashville was experiencing a cold front (~30 degrees) It was so cold in the house we could see our breath while talking. We got creative and turn on the stove and oven to warm up. First thing in the morning Melissa sent a service person to assess the issue along with portable heaters which made a HUGE difference! She then called to let me know she would be extending our stay for an extra night for the inconvenience. What an awesome gesture! Would 100% recommend Melissa’s stay and her as a host!