!!Book at your own risk!!
Airbnb actually opened an investigation into our case and decided to give us a refund if that tells you anything.
There’s a list of issues so long with this property I don’t even know if I can write them all down.
When we checked in it was clear the place had not been cleaned. Stains on the walls and furniture, floors were dirty, hot tub was filled with gobs of hair and lint and even a shot glass we stepped on. No trash can in kitchen and non working tv remotes. Flimsy curtains that don’t block out parking lot lights or freeway and train noise. For a $300 cleaning fee I expected much more.
Next was the fact that it was not at all as advertised. The living areas had been stuffed with more bunk beds or crammed with a pool table. One of the bedrooms also had bunk beds instead of a queen as advertised.
The rooftop deck was suppose to have a bunch of beautiful patio furniture and all it included was a ripped up sofa and broken bbq in the corner.
When I messaged the host and cohost about these issues and said we wanted to check out the following day as we weren’t comfortable staying there, they ignored that and said they’d send someone to clean the hot tub the next day if we wanted to drain it! It would be unusable for 2/4 days we were there.
I offered to pay for one nights stay and the cleaning service but asked to be refunded the rest as we were over being there and just wanted out.
The cohost Brandon offered me $350 of the $2100 we paid on the condition I not write a review. It was insane! Management is terrible and this place is not at all what we wanted. I will never be booking with these people again.
Do your due diligence and actually read all the reviews BEFORE you book and don’t make the same mistake as us. It’s clear we weren’t the only people with these issues.