Comfy place! And exactly as described. I did enjoy the extra touches like the 42" (huge!) pet crate. It was very convenient for us since they can be pretty heavy to travel with. The outside security light was a plus...safety is always a concern for me & this made me feel safer. The coffee provided was delicious! And the bed was comfortable. Walkable neighborhood close to a school & stores are about 10-15 min away.