Our trip to Nashville was a nightmare. The entire city shutdown due to temperatures bring in the 20’s for high, our first day, temperatures was 7° outside. We are able to check-in about an hour early to warm up a bit after a 6 1/2 hours drive. Jeff was at the location fixing the door keypad which, was not working properly. Thankfully, he was able to replace it before going out of town himself. The place is located in a great neighborhood with two groceries stores and a Walgreens within less than 1:4 mile. Place was clean and fully stocked. However, if you are visiting in the winter months, this is not the place to book. There was no central HVAC. Jeff provided 2 medium size, as well, a small one. However, those were not enough to keep the apartment comfortable. After 2 nights, we checkout early and got a hotel room. Jeff was helping to the best of his ability and did issue a refund for one night (due to early checkout). Nashville is not a city to be visited in the winter months.