Let me start by saying response time from Stephen was phenomenal! Unfortunately, I had to contact Stephen multiple times. As a home owner, I completely understand that all homes have issues over time. Our trip consisted of: Day 1: The lock app was a pain, but we got in. We also found a twin bed with broken slats, useable but not the most comfortable. Day 2: We came back from a day out and about to a 78 degree house. There was one oscillating fan in the house, so we went to plug it into a kitchen outlet to move some air around. Plugged the fan in and the lights in the kitchen and the lamp in the living room turned off. We used another outlet with no issues. Day 3: Tried to open the back door and it would not unlock, then could not get the front door to lock. Someone came out and fixed the air conditioning and someone else replaced the door handles. Like I said at the beginning, Stephen was quick to respond and the woman that came out to help us was amazing! We were a group of 6 women and felt safe (outside of the electrical and door issues) and loved the location! The air and door issues were fixed while we were there, so if they fix the bed and electrical issues, I would recommend if you are looking for a low-key area to stay. Also, if you choose to stay here, go try Tower Market and Deli!