I do want to preface that some of the reason this place was so bad for us was because of whoever was here before us on 3/26/22. They had zero regard for the fact that this wasn’t their home. We arrived at 5 after being told cleaning was running behind by an hour and they weren’t done until 6:30. When we finally got in we immediately smelled the strong odor. There was ash all over the house- some that I didn’t even notice until the day we left. I’m talking on floors between the basement beds. Inside vases on the table. Corner of the main level bedroom. All over. We found cigar innards left in the box on the table, tooth flossers on window sills and the floor, and trash on the bed side table. There were coins, dust bunnies, sticky spots, shoe prints and trash left on floors all over. It was clear that after our wait of two and a half hours all the cleaners did was change the bedding (I hope). We immediately contacted the hosts and they offered half the cleaning fee back if I signed a contract, but I was to not leave a negative review. The cleaner who came back out didn’t do much more than vacuum (which they really need a new vacuum apparently) and clean the obviously sticky parts of the floors. There was a lot of other things that weren’t working, 2/4 bathrooms didn’t have hot water in the showers, the garage door didn’t work, and the lights on the roof wouldn’t work. That being said, the employee who I have been messaging with was doing their best to be accommodating and helpful. The place was very cool and had a nice view on the roof. I think the cleaners just need to be much more thorough especially after guests who don’t follow the rules of the house like no smoking stay there.