This was a really disappointing stay. I really wished I had read further in the reviews before booking this place...
Upon arrival, we got word from Derrick that our room's (#461) shower / bathtub was out of service due to a crack in the bathtub. Apparently, this was mentioned in a review back in March by Conner. There was yellow caution tape taped in the form of an "X" over the shower-tub. It was not a pretty. With my wife and daughter both getting their visits from "Aunt Flow", this was a huge strike.
We were given access to the vacant room next door (#462) 'to use the shower' but this property had signs of someone else staying there; garbage / dishes in the kitchen sink and shaved beard clippings in the bathroom sink. Pretty gross.
The main bed uses bed toppers instead of a mattress - also mentioned in March by Sarah. I didn't have much of a choice but yup, woke up with my back in a lot of pain. Derrick's listing photo #1 of 47 shows an actual wooden bed with a frame and headboard. That was not the case. We had a metal rickety bedframe with 2 mattress toppers.
Expecting a second bed, photo #26 of 47 shows what looks like a murphy-bed. There was none. There was a pullout sofa and 2 low-end futon style couch / beds.
The parking permit for the garage is broken and cannot be hung over your car's rear-view mirror as intended. I left it on our dashboard at the start of our stay. At night and heading to bed, I started reading over more reviews of the property and noticed that there was more to Conner's review back in March. He was booted for not displaying the permit on his mirror. I, of course, leaped out of bed, grabbed a bunch things I had access to, ran to the elevator, dealt with drunken behaviors and floor stops and finally MacGyvered a way for this permit to hang from my mirror. Luckily I had not boot on my car but a lot more stress than I needed.
The place was also dirty. There was an accumulation of dust EVERYWHERE. Cob webs in the corner, dust on the light-bulbs in the bathroom... I just didn't trust anything to be clean. There were definite signs – in weird locations – of what I can only assume is bodily fluid or ranch dressing. I didn't bother to confirm either way.
With all this, I reached out to Derrick and politely requested that I not pay the full price of our stay. It's not fair for me to ask for a full refund and still stay. We came to an agreement on knocking off the cleaning fee ($150) and service fee ($60). When we got home, all our other AirBNB transactions from this trip had gone through our credit card statement but not this one. I had to reach out to Derrick and follow up. He sent me a screen grab for $75 and that is where I started talking directly with an AirBNB customer representative. He was to work with Derrick and provide us with the remaining balance of what was agreed upon. Upon asking the AirBNB rep on how to review the property, his advice was to be honest, so that's what I'm doing.
Derrick is an admitted traveling photographer in his profile so he can capture anything in a moment of beauty. I don't think he's a bad guy, but maybe just not as focused on this AirBNB side hustle. It's just unfortunate that this property no longer matches the description he continues to promote. I do think if you are in Nashville for a short term and looking to party hard and just need a place to call home-base for the time being, you'll probably overlook everything I mentioned. It's 100% true that the distance to where all the action is is close by. However, if you're looking for a getaway that is "very quiet and cozy for the area" so you and your family (especially with younger kids) can reconnect, you will be strongly disappointed. Hopefully this review helps others planning their trips to Nashville and gives Derrick some feedback that he can improve on for future guests.