To make this as brief as possible, our room had not been cleaned after the previous guests. Many failed attempts were made to contact the manage/owner, and in the end they gave us a different (much smaller) room and comped our stay.
Please know that this place is under new ownership/management and what you may recall, if you have stayed here in the past, no longer exists. There is nobody on site, the restaurant and bar are closed. The outdoor patio is under construction. The plants on the rooftop deck are dead. There is a stairway built to nowhere. The elevator did not work. The security gate was never closed and/or secured. The rooms are in ROUGH shape and we had no bath soap in the shower.
I understand that properties change hands and renovations are made, but... one may want to inform future guest before making reservations that this property is undergoing updates, etc.