They were both really responsive. very clean unit. They went above and beyond to decorate for my girlfriends 26 birthday. They met all my expectations and more. This room is perfect for any girl stay, that's for sure. The only issue I really had was parking was confusing for us, but if you pay for parking, go to level P3, and you'll be right there. This condo is close to downtown but also tucked away that you're not bothered by all the music and lights of downtown. All together, we loved our stay, and if you need anything, you can reach out to the host, and it will be handled. Thank you again.