Unbeknownst to Lagrange, and due to a new property management company (PMC) buying out the the PMC Lagrange was originally contracted with our house has not been cleaned from the previous renters. Once I shared photos and msg Lagrange she IMMEDIATELY msg me back, called the PMC to have them make contact twitch me she confirmed a cleaning crew was dispatched. Her follow up by calling me directly was amazing and we both came to amicable agreement.