It was great! Very communicative & helpful! Only two concerns but both are minor - the parking process is a little cumbersome & I would have like a curtain dividing the bedroom & living space area. Realize that it’s a loft space but there is a hanging bar which indicates to me it’s purpose for curtains. If you have 4 people, an extra bit of privacy would help! Otherwise, great experience! No real complaints, just hopefully some constructive feedback!