Amazing all around! I didn’t have much interaction with Tracey because I didn’t need to, but when I did, she was friendly and prompt. All information on the property was clear and perfectly described and check-in/check-out was the easiest of any place we’ve stayed. The space itself is fantastic! If you don’t mind stairs and you’re on the fence about a place in Nashville for a couple+, do not hesitate on this space! The open-concept kitchen/living room was very spacious with high ceilings and lots of natural light. The bathroom shower is an oasis - and the bed - there are not enough words to describe how comfortable it is! Like sleeping on a cloud! Also, even though we didn’t use it, the separate laundry room was a big plus and the dedicated parking spot was very nice. We are already making plans to stay with Tracey again when we can stay longer! Best advice: don’t hesitate on this one - it’s exactly as described in the listing and more. You won’t be disappointed!