The host was wonderful, very polite and responsive throughout our stay. We had one issue with the keypad batteries dying during our stay but the host was able to fix the problem in a very timely manner at no expense to us. The place was very clean, spacious, and pics looked like the place accurately. The only complaint I would have is that we used the pull out couch for 1 adult to stay on (there were 5 of us) and unfortunately the pullout couch is extremely uncomfortable due to it having a bar that is raised up towards where your upper back would be when laying down so it was to uncomfortable to sleep on. So that person ended up having to sleep curled up on the couch versus on the pullout couch bed like expected. There was also a blowup air mattress in the closet, but unfortunately we couldn’t get it to inflate. But all in all wonderful place and will definitely stay there again if visiting Nashville!