We had one snafu at the beginning... exhausted baby and pack n' play in the ad, but not in the condo, but Scarlett was super responsive, we ran to the store and got one and she reimbursed us right away.
The place itself is PERFECT for our use. You literally walk out the door and you have the best of Nashville at your doorstep. Great restaurants, great shopping, etc.
Would definitely stay again. In better weather, the roof deck and private deck look like fun.