Days before check in Renee was reaching out to make sure if we had any questions and provided us with detailed instructions for check in/out. The easy and smooth communication made the check in/out process so easy. You will have to download an app called latch for access into the building and your unit, but you will be able to quickly get used to it. The unit was beyond clean, had everything we could ask for, and stocked with little extras that were appreciated. The building the unit is in sits in an absolute perfection location for downtown Nashville. We were walking distance to Bridgestone Arena and walking distance to all the bars and restaurants you could think of. Overall we couldn’t recommend this property enough and will stay here when possible anytime visiting Nashville! Thank you Renee!!