Nicole was great. She left a book on the counter with top things to do in Nashville. She also provided a bottle of wine. The condo was brand new and very clean. We had some issues with the Internet and she was very prompt and helpful. This condo is in a transitional neighborhood between downtown and the opry. It was a great location for driving or a ~20 uber downtown or ten minute drive to the opry. I would stay here again for sure.