This was my first experience with Airbnb and I can honestly say that because of Lisa and her hospitality I have been spoiled and will look to Airbbnb before a hotel. Lisa put her personal touch on everything which included a sign welcoming me as I entered the apartment. She thought of everything from snacks, toiletries, games, reading materials and tips on local places to visit. Her kindness and willingness to work around our schedule was appreciated as well. I felt welcomed and at home. We were in Nashville for a graduation at Vanderbilt & the location was perfect. When in Nashville we will check with Lisa first! Her kindness is felt not only in person...but in her living space as well!