We corresponded with Rick by email and text. He was always prompt to respond. The home was almost exactly what we expected - clean, modern, & beautiful interior. The reviews helped tremendously and even being able to see how Rick responded to the few concerns was very reassuring. We felt confident about our choice and it didn't disappoint in the least. The home is spacious and so much more than what we would have gotten in a hotel in the area for the price we paid. The only things we would change are the noise from construction work going on at 3 a.m. one night, (The noise of nearby highway traffic didn't really bother us.) and the unsightly pile of debris next door from what seemed to be the former daycare that was demolished. We had read that it probably would be torn down, but didn't know the remnants would remain there indefinitely.