I do not recommend reserving with this group. I've never left a bad review on Airbnb and unfortunately am having to leave one here. My reservation was changed from this 2 bedroom to a 1 bedroom same building. Sonders sent me an email titled updated check-in information at 4pm (rental started then) and it seemed like an automated message so I didn't even think to look to make sure the apartment was the same. Figured out quickly that it was a 1 bedroom when I got there. I called them and they claimed they had tried to notify me of the change (I had no missed calls or messages so I think they only sent that one email). I called them and they explained it had to do with COVID- which is fine, but they should have told me that upfront and offered me another 2 bedroom vs. keeping the 1 bedroom. Fortunately I was traveling with my best friend and we didn't mind staying in the same location in the 1 bedroom, but that would not have worked had we been trying to accommodate more people of course. They sent me a random $150, and when I asked them how they had generated this number for a refund they sent me another $80 with no explanation. I again asked about where they were coming up with these numbers and they said they had fulfilled their obligation and referenced me to airbnb. Again- never communicating and not answering my question. I'm still working to resolve this dispute with Airbnb. The location is great for the building. Can't comment on this room exactly because I didn't see it! Would review where I stayed... but the sketchy thing is I was sent somewhere that isn't on Airbnb just another Sonders apartment. My major issue remains poor communication :(