This house is infested with ants. We discovered this on the second day of our stay and contacted the hosts. We were told someone had been out to spray but would send their "pest" people over to spray and leave us ant traps. We were left a bottle of ant spray and no follow up communication. Whatever was done while we were gone did not work. Ants were still in the living room and upstairs bedroom. They were all over the couch, in our luggage, and tables in living room and kitchen. No resolution.
The air conditioner was programmed upstairs to 80 degrees in the evening and we had to figure out how to change it so we could sleep. This "luxury" house was rented so we could enjoy time with our son and family and instead it was spent spraying for and killing ants. We considered leaving on our 4th night but Airbnb support put us on hold with no resolution and it looks like we will have no reimbursement or support from this host or Airbnb after a terrible stay.
Huge stain on couch, broken ceiling fan and a dirty floor were also contributors to our rating.
Will probably not stay at an Airbnb ever again. I am not a picky renter. We will work with owners, but these are not private hosts but a corporate property management team who cannot maintain their properties sufficiently.