We stayed at Kelli's place to be close to family for Christmas and we couldn't be any closer, right across the street! So the location for us was perfect. We arrived during record setting cold and little things happened, like the lockbox was frozen, but she was on top of everything and made sure we could get in with no problem and was in touch with us about everything. The apartment is lovely and my favorite part....the soaking tub with bath salts to use, that's a really nice touch. The bed is soooo comfortable and I loved the quality of the towels. It's obvious Kelli put a lot of work into her place, I would definitely stay again.