Susan is amazing!!! We need a LAST MINUTE stay (not kidding less than thirty minutes before arrival) due to an emergency cancellation from another host. It was late in the evening and my partner didn't have a hardcopy Photo ID to stay at a hotel. I was remotely booking the airbnb for him from across the country and Susan made my life so easy.
The place was wonderful, my partner had a dead phone, and she communicated with me upon his arrival. It was a cute private stay with a perfect bathroom, bed with TV, and kitchenette. He was able to check in and out on the keypad and the timing was just perfect. I would definitely recommend staying here, in an emergency or not! (I'm sure she would appreciate more warning though, I'm so very thankful)