I think the income from BNB stayers is important for Michelle, and it shows in her unrelenting hospitality. She is an incredible host. She does EVERYTHING in her power to provide a pleasant stay in her home. Whatever you ask; she will find a way to accommodate your need. She recommended restaurants, provided coupon links to different restaurants, gave us directions, coupon links for free taxi services, and was pleasant and personable the whole time!! P.S. (j/k, but) I think that Michelle must have hired our house-mates. They were the nicest family. They wouldn't let us leave before eating their groceries....!