As all other posters have stated, Michelle was very accommodating and easy to contact for questions or troubleshooting. The house is within walking distance of Vanderbilt and music row but not downtown/Broadway area. The house itself leaves much to be desired, was full of clutter, and was not in the best shape. The room was as advertised, clean, small, but serves its purpose if you're just planning on sleeping there and not spending any time there except to sleep. You get what you pay for-- the host was 5 star quality, but the house and location was not.