Our experience was probably a bit different than normal stays. After 5 flight cancellations and a total nightmare at 3 different airports, my family and I were stranded in Nashville over Christmas with no luggage. I booked with Amy a few hours before check in and was allowed to check in early for Christmas Eve. The condo was an unexpected perfect alternative to spending the holidays at home. The best part was the fireplace that reminded me of home. Even after our 6th flight cancelation, Amy was more than gracious to let us stay another night at a last minute notice. She was in communication the whole time and super sweet. Will definitely stay there again on our next PLANED trip to Nashville. Thank you Amy!