This home is not somewhere you want to take your family. Upon pulling up to the home, you see an overgrown front yard with long and weed infested yard. Upon entering: It was filthy with cobwebs everywhere, both inside and out. You looked out the windows and saw filth and cobwebs on all windows. You then tried to open blinds, only to find cobwebs and dirt on them. The kitchen had a cracked tile right in the middle, with a rug thrown over it. When Chelsea was questioned about it, she told us "it adds character to the house". It was unsafe and felt like we had to walk around this all the time in the middle of the kitchen. It says it sleeps 12 but there is NO way; plus the beds do not have box springs and real mattresses. They are like a bed "topper" so the sleeping is quite uncomfortable. There are two hooks to hang towels, so had to hang towels on hangars around the house to dry. There is really NO closet to hang anything. One bedroom had NO closet; one bedroom had a locked closet (which turned out to be where our much need toilet paper, etc. was... but NO hanging of anything in this closet); the third bedroom had a closet STUFFED with tables, vacuum, xmas decorations and looked TOO filthy to hang any dresses, clothes etc. The one bedroom that had a ceiling fan had it running the wrong way for summer (was actually pulling heat down on you... instead of cooling you off) and it was absolutely filthy, so I had to turn it off so the dirt was not flying around the room. The couch in the home was ripped and this room looked nothing like the picture for this house. If you planned on enjoying the long backyard.... forget it. The deck is filthy, patio furniture full of dirt and tables were filthy with dirty ashtrays on top. The weber grill was full of old charcoal; but thankfully we did not plan on using bbq. We literally saw the back and looked at it once, then due to the filth, etc. we never went out in the back again. The front porch had minimal chairs and had dirty table, dirty ashtrays, and cobwebs everywhere. This house had potential, but perhaps they allowed too many college stays, or I don't know what but this house needs a bad paint job (marks and messy looking walls) and serious CLEANING. The chairs around the kitchen table are very uncomfortable and there was only seating for six. I luckily found folding chairs. If it lists as "12" can be there, shouldn't there be seating to feed at least that??? Really was hoping for a nice home for our rare family vacations... but this one was NOT that at all. We did make the best of our trip... but really MAD I paid SO much $$$$ for three nights to stay in this home. Chelsea did respond, but usually late for what I needed. For the price you are going to pay for this home, there HAS to be other homes to go and enjoy Nashville!! This was overpriced, lacked serious basic items, and was filthy inside & out. Quite disappointing.