In communicating with Dominic before and during our stay, he was kind and respectful, so the rest of my post should not reflect on his character as I think he is a good man.
That said, I had many issues with our stay. First, I checked in and found out that our room was only reserved for half the time (we booked 8 nights and the front desk said we only had a room for 4 nights). Second, when we got to our room, we were provided a room that had less amenities than we originally booked (and what was advertised on Airbnb). We were supposed to have a larger room with a hot tub and balcony and were provided a smaller room with neither. With both issues, Dominic assured us that they would be corrected. Neither were and ultimately we were forced to leave the premises after four nights because there were no other rooms available. This was a huge and expensive inconvenience for my family as we had to scramble to find another hotel in Nashville last-minute for the remaining four nights.
As a side note, the resort is probably two out of five stars. The shower wouldn’t drain, so every shower was almost like a bath. Also, the toilet would clog with every other flush, so plunging became a frequent occurrence during our stay. Overall, I would not recommend booking a trip here, I would look elsewhere.