I booked this place back in May for a concert I was attending in Nov as an early birthday present for myself. This place had great reviews, a cute layout and was in a nice area not too far from where I needed to be.
Upon checking with the host a week before my stay, I was informed he would be out of state at the time of my stay but his replacement would have everything in order - there was no communication from the host after that.
The day of my checkin, I waited until 3pm to go in. I brought in all my stuff then proceeded to check the place out. Unfortunately to my disappointment, the place appeared to not have been cleaned from the last occupant.
The bathroom mirror was splattered with toothpaste and had long red hair stuck to it. The kitchen sink was full of splattered coffee, the fridge was full of someones takeout containers and had stuff spilled all over the bottom shelf. I had brought my own cleaning supplies as Im immune compromised, I cleaned the bathroom and the kitchen sink. I was tired from the day so I thought I would try to catch a nap before my event later. I pulled back the covers to find soiled sheets and pubic hair in the bed. There was a connecting door from the airbnb to the host's house, their dog was whining and barking at it the entire time I was there.
At this point I repacked all my belongings back into my vehicle and called the host to advise him I was going to stay in a hotel. The host apologized, stated that while he was out of state he was limited on what he could do though he did state that was not an excuse for the conditions and that if I had read previous stays I would see his ratings were great. I told him I was aware of them and that was why I originally booked the place. He offered to correct things if I could wait a bit - I explained to him that cleanliness was important to me due to my health issues and that I had an event I needed to get ready for in a few hours.
I did leave and check into a hotel. The host stated he would refund my stay - I paid $143 for night and was refunded $105. I hope the seller gets a new cleaner that he can rely on when he is out of town. I clean homes as a side business myself - from the bathroom, to the floors, the kitchen, the bed and even the light switches - I could tell there was no possible way this place was cleaned. Cleanliness is important, especially in the times we are currently living in.