Scarlett was warm, friendly and easy to get ahold of when needed. We loved the cottage! There were two living areas, which made it perfect for our family to have one quiet room (for the adults) and one play room (for the kids). The bedrooms were the perfect size—two twin beds in one room for our boys; and one queen bed for myself and husband with just enough space to put a pack n play for our baby. There were plenty of dishes, cookware, knives and appliances. We had a longer stay so these things were very important to us. The only thing that we didn’t expect was there wasn’t a smart TV (Netflix, Hulu, prime, etc). This is an amenity we’ve come to expect but we were totally fine without. We easily watched movies on our computer and enjoyed the cable TV when we wanted. We would definitely stay here again...and probably will! Thanks again Scarlett xo