TLDR: Unwashed bedding. Sketchy booking. Free parking & cute area! It served its purpose but I won’t be returning.
When we booked, I didn’t realize it was 1. nonrefundable and 2. from a large hospitality company- (I prefer booking w/ real life residents). There was a redundant confirmation of booking process that I didn’t like- they take you off AirBNB site to get your info. And then, I saw they allow refunds to customers who book there rather than AirBNB. I was not happy immediately after booking, but they had my money & I was stuck. Then to see such bad reviews before arrival had me so anxious.
Once we arrived, it was confusing to find & check in. The instructions aren’t crystal clear, but we figured it out (It’s easier if you download their app). Our room had UNWASHED BEDDING and mildew/moldy shower tile. Strange smell in the building.
It looked pretty accurate to pics. They had staff on site. Cute area. Free parking. Walkable. Comfy bed. But I won’t be returning next time.