Absolute worst experience with an AirBNB property!
The night before our flight to Nashville my wife had to be taken in to get medical attention. She ended up so sick that we were unable to fly and were forced to cancel our anniversary trip.
Through it all I repeatedly tried to contact Mint House reps…all to no avail. I left messages/texts through AirBNB app and left voicemails at the number associated with this property. I never received a single response. I even waited two weeks to hear back from them, in hopes that they would ultimately do the right thing. Never happened!
Over $800 lost on this property without any effort made by Mint House to reimburse or offer any type of credit. Never has our family had such a miserable experience with an AirBNB property owner/management company.
This has completely soured our desire to go back to Nashville! Next step is to try to take this up with AirBNB for their intervention.