Laurel was a quick and clear communicator. No problems with that whatsoever. The space is lovely! Clean, comfortable, great location, decorated very well. Nice SECURE covered parking. We were there 4 days.
The only downside was the WiFi. It was really weak and unreliable. Laurel gave me instructions to reset it on the router, which I did several times. It really didn't help. That was the ONLY negative to our stay.