It's an absolutely beautiful place; it looks better the pics. Clean and inviting. Gated entrance made it feel safe. The air went out on our first night. 77 on the 2nd and 3rd floor. Dana was very quick to answer and had a maintenance guy out the next afternoon. Had to wait for a part so the girl staying on the 2nd floor had the thermostat stuck at 77 the second night. We opened the windows, but it was noisy enough they had to be shut. Beds were really hard, pillows pretty flat. If we had come for a party wknd I'm sure we wouldn't have noticed. However, this was a quiet moms get away for the first time away from my kids, and we just wanted to sleep in and sleep well neither were possible with the air and uncomfortable beds. The shower on the 3rd floor was pretty weak, the water fell out of the shower head. No trash bags in the cans or anywhere to be found in the house, which was not ideal when we went to bag up and take out trash as asked. No hand towel in the downstairs bathroom. Not huge, but was inconvenient the first time it was used.
Negatives aside, the place is GORGEOUS. it looks even better than the pictures. The location is great; it was $25 to Uber downtown Friday night at peak times. Dana supplied coffee, which was much appreciated, and the kitchen was supplied with enough everyday items to do minimal cooking. It's close to a neat brewery that serves great pizza with a ton of outdoor seating. Dana responded super quickly about the air, even at 11pm Nashville time. She offered to have her cleaning crew come and bring us fans for the air issue (no ceiling fans in the bedrooms). We declined and didn't want to make someone to get woken up to bring us something at midnight. We just slept on the couch. Dana was very nice, but we probably won't stay here again for the final price of $739 for 2 nights.