Pretty disappointed with our stay. First off, we didn't have any hand towels and had to ask for them. They came about 24 hours later. 2nd, there was highly visibly black colored mold in the grout in the shower all over the place and some on the floor grout near the shower as well - probably due to the shower's leak. On day 2 when we used the shower, we saw a puddle of water on the other side of the shower wall in the bedroom area. The shower door is not water tight and water leaks onto the floor, goes under the wall spilling into the bedroom area. Thankfully, we did not have our personal items on the floor there but we did place extra pillows there which got wet. We used one of our bathroom towels to wipe up the water and kept it there to catch more water when we continued to shower for the rest of our stay. We called and there was nothing they could do due to the holiday. We tried multiple times to use the heating/cooling unit on the wall but the air never changed, hot or cool. It stayed the same temp no matter what setting we had it on or degree it was set to. The weather varied and we needed both A/C and heat and neither work. We ended up turning it off in frustration. We did reach out for all of these issues and some were corrected but we definitely did not have a comfortable or clean stay. It was highly disappointing because we spent almost $1200 on this space for 3 days. Ridiculous! We have asked for a reimbursement but haven't heard back yet and its been over 10 days since we asked. We loved our first time in Nashville, but did not love this place.