We didn't end up staying in this unit because we arrived to find water damage coming from an upstairs apartment. Edie could not have been more responsive or helpful. She immediately sent her husband over to assess the situation and when it became clear we wouldn't be able to stay there she also immediately refunded our stay and offered to help us find other accommodations. While this event was totally unexpected and out of Edie's control, she managed the situation perfectly. Would absolutely book with her again.