Property is very nice, located in fairly good neighborhood. there were a few sketchy folks roaming around at 2am. Neighborhood is in transition. We had no issues with people. This is Nashville, so there we drunks. No problem. The unit is clean. Bathrooms are very nice. Toiletries available. This is a 3 floor unit. Checking in was great. Once you get in, you have 21 steps to the bedrooms. That is the second floor. The units bedrooms are small, the beds are amazingly comfortable. We all loved the beds. One bedroom, the door would not fully open because the bed was in the way. We had to partially open the door, walk in the room, then close the door and go into the room. The second bedroom was tight. Almost, the bed took up the entire room. The kitchen living area is very nice, however another 21 steps up to the kitchen. Oh wait, I forgot something in my bedroom, down 21 steps, get the item and then 21 steps back up stairs. The most common room was the 3rd floor. Kitchen was great. Smaller over, dishwasher, plates, bowls glasses, full size dishwasher. TV was great, nice balcony. I wish the chairs were not so so low to the ground. Unit is nice, however, those steps would prevent me from renting this unit again. We walked 12 miles in 2 days, so it wasn't a physical thing, just a constant of having to go and down steps. Our A/C broke when we got into the unit. It was taken care of. Dealing with Sonder customer service was a challenge. Overall, good unit, but would not return, due to the steps and the A/C.