Great/Clean but Passive Aggressive hosts.
As other reviewers have noted, the place is great, exceedingly clean and well stocked, good location. Hosts are very responsive (within a few minutes) but every single communication (including rulebook) is passive aggressive in a way that make you uncomfortable. My wifi was out for MOST of the stay, and while they refunded me some for this, they made me feel as if I was lying (“seems to be working”). I had to leave to go to a cafe for meetings (marked this as a biz trip), major inconvenience. And this was the trend, the hosts suggested very inconvenient things as if they are doing you a favor. “You don’t have to check out early or wash your dishes but it would help us!”. “You don’t have to follow this 5 page rule book but we are monitoring everything, including noise levels!”. If this was someone’s home at a low rate, sure I get it. But this a professional operation (they have many listings) and is the same rate as nearby 4 star hotels which don’t have such inconveniences or guilt tripping. I had issues checking in because one section of the guide is wrong and I was made to feel like I was slow for missing it. After payment, nothing is owed as a guest but here you’re walking on eggshells (literally, as they monitor noise levels) the entire time you stay and I can’t imagine anyone could get comfortable. While I won’t be staying again unless rates drop significantly, perhaps all this might motivate some changes or be exactly what you’re looking for in a structured stay.