So we didn't know when we booked that it would be during a bomb cyclone and there would be record cold temperatures and rolling blackouts but Christy kept us informed about how to use the thermostat and what to expect with the blackouts (they only lasted about 10 minutes). She also gave us great checkin instructions. Next time we'll book when it's warmer but would definitely book this place. it was exactly what we were looking for and everything was great.