From the first minute my reservation was approved, Diana was communicating with me via phone calls, texting and e mails, she was professional, in spite her place was booked up she was able to manage and accepted me in her house. On my arrival she was there at the house receiving, welcoming me with a nice smile on her face and showed me my room and gave me the key. She had to leave after that to take care of her father who was released from the hospital, she continued to check on me to make sure I was fine and required anything.