We were excited to stay at Neal's place, but unfortunately there were issues with our flight leading to it eventually being canceled in the early morning hours of Saturday. Per policy we would have only been eligbile for a refund of the Sunday rate. Neal was gracious enough to understand that this was beyond our control and offered us a larger refund along with a discount on a future stay. Needless to say we are greatly appreciative and are excitedly planning another trip!