First off the property is beautiful and beautifully decorated. We appreciate the kitchen and supplies. The beds were very comfortable. Don’t love the pillows but overall very comfortable.
BUT…..there was 2 broken and boarded windows. There was zero communication about this beforehand. We would have chosen to not stay at this location otherwise. This is completely unsafe. One bedroom had a broken and jagged broken window that could have easily cut someone (a child) and or fallen on the them if touched. It’s not up to code to have a bedroom without a window to get out of in the event of a fire. 2 bedrooms had boarded up windows and one had a large window pane propped against the wall. Completely unsafe and I am disappointed that we were not made aware of this.
We spent an hour locked out of the rental the first night. We easily got in when we arrived but later that night we couldn’t get in. When we called support we were told they would call back after 5 min and not only did we not get a call, but I was contacted 12 hours later. We were cold, and quite nervous as we didn’t have a vehicle and felt stranded. We finally got in after I decided to try the “garage” code instead of the “entry code”-not the same code I used to check in with.
We were told by the locals that were our drivers that the neighborhood is better than it used to be, but still not a safe location and to be careful, and not go for a walk.