It makes me sad to leave my first unhappy review after a stay. However, I feel it would be unjust to not express the disappointment we experienced during our holiday stay.
Unfortunately entering the property we found a dirty first impression. No hangers forcing us to live out of suitcases. A broken MB fan & toilet seat. Mold in the MB shower, dirty counters, a dirty stove with broken element knob. Hairs on the bunk beds & towels. MB floor covered in slimy film under shower mat. Washing machine had old towels left behind & reeked of mold.
While the property manager was quick to respond, I was unable to give a full account of all wrongs due to incoming bad weather & the need to get groceries for my family. A maintenance man came out, he informed us he’d never been to this property and had no idea how to help with some of the issues at hand. All in all we made the best out of a not great situation because it was Christmas for our family. I would have rather stayed in a nice clean hotel.