Positives: Location was great
Negatives: Noticeably warn (scuffs on wall, stains in kitchen, paper holders laying around, dirty bathrooms, ripped/dingy bedding)
Check in was terrible. Our GPS took us to the wrong spot, when I called, the Vacasa people said ("Wow, these directions are terrible"). They hung up in order to have a local agent call me back. By the time the local agent called we had found the place (after traveling down several side streets not mentioned in the directions), we found out that they sent us the wrong codes for check in. An hour after arrival, we were still trying to check in and missed a reservation. By then, I had noticed the dirty scuffs/stains, and I told the local agent to note everything on our account. She agreed.
When I called on Monday, I was told by Vacasa that they would do nothing because I didn't send the pics immediately. I sent the pics and all supporting info, but I was ignored by Vacasa entirely after the initial response.