Matt was extremely responsive & even made sure a phone that was left behind was returned to us. The place looks bigger in the pictures, but the decor was nice! We did have a few issues, the kitchen counters weren’t wipe down well, we couldn’t adjust the heat on the second floor so it was extremely hot when sleeping, the TV in the living room was stuck on demo mode, so we couldn’t use it properly, and the master shower had hair, so it wasn’t cleaned well either. Needless to say we did a little cleaning upon arrival, but it was still a nice spot to stay for a few days! My only suggestion is putting a frost or something on the bathroom windows. Thank you for your hospitality!