Beware. The place we rented from them was in the midst of construction. Physical safety and unsanitary conditions. Living Room and porch lights was not working, dirty dishes in the sink, construction supplies in the bedroom and in the washer/dryer (which were broken). We checked the beds, and the linens were soiled, our daughter found hairs under the flat sheet (fitted sheets weren't changed). Furniture were damaged/soiled. The pathway from the car parking to the front porch was a series of steps down using uneven stones. Without the front porch light it is unsafe to walk when it's dark.
Some time after we arrived, the cleaning person came in and removed the trash, put the dirty dishes in the dishwasher, and supposedly "changed the linens."
After she left, we checked the linens again and noticed she changed the visibly soiled duvet, but the fitted sheets and pillow covers were not changed because we still saw hair and other skin debris. We contacted management and they brushed us off by saying the cleaning lady was not wearing hair net and her hair may be on there. We told her we were certain the sheets was not changed. By the time she responded again, she responded: "I hear you. Unfortunately we do not have the ability to get you clean sheets tonight before tomorrow morning."
We were willing to wash the dirty sheets, but unfortunately, the washer and dryer was not working even though the listing clearly said there is washer and dryer. This is totally unacceptable and very unsanitary. Since we could not find another accommodation until the next day, we were forced to put our fresh t-shirts over their pillows and slept on top of the linens.
We canceled the rest of our reservation and were refunded except for $100.00. We were afraid the next day we would get another excuse on why they can't get us clean sheets. We tried working with them but the dirty linens was the last straw.
We just wanted the nightmare to be over, and move on to celebrate Christmas with our daughter who was in college in another state and this was our meeting place. We haven't seen her in 2 years due to Covid. Luckily we were able to find accommodation at the last minute and salvage our Christmas.