when we arrived at 3:30pm, couldn't get in with code due to it not being 4:00pm as that's when check-in was. we were traveling in so hard to get there right at 4 sharp. however was able to contact someone to get a new code. maybe they could give a time check-in window. upon entering the house and putting car in garage there was piles of rubbish around rubbish bin and it was full. there was also a bag of beer cans outside the bottom bedroom window. also on top floor the garage door was hard to open because the cable was off track (we fixed it ourselves). other than those things house was nice, all beds were comfortable except the one on first floor that had a regular bed with twin on top, it sank in the middle. location was good, and toys were great. Had plenty of room but seems to need more sitting area on main floor. would stay here again.