Our event was cancelled and we were unable to rebook or get a refund (understandably so because it was the day before) so only 3 of us stayed in this beautiful townhouse. It was an expensive stay for 3 people but we made the best of it. We didn’t know there were 3 floors and steep steps but we def got a good workout going up and down to bedrooms and loft area. May not have been comfortable for some of our older folk with bad knees but for us it was ok for two days. It was very clean and had just about everything we needed for basics to shower and sleep. Just no extras like condiments (seasonings, salt, pepper, etc) nor any coffee, filters, sugar or any of the little things that would save people from running to the store for little extras. Some of the dresser drawers/cabinets, door handles and few other things need some attention but minor stuff. Also there wasn’t any place to hang wet towels, the master shower didn’t drain well and no closet access in the master bedroom was disappointing. The only other thing is that the walls are very thin and the people next door were very loud and we could hear them throughout the day and night. Overall our stay for 2 days was good - clean and comfortable. We just worked and slept mostly. The loft area upstairs with gas fire was nice and relaxing. The decor was nicely done. They provided a nice list of recommendations although I’d take Hattie Bs off list as great chicken because we were very disappointed. Thanks for the prompt communication at all times and clean unit. Those are the things that counted for us so we think you still deserve 5 stars.