Very clean and well maintained. The issue we had was dealt with very efficiently from the maintanance staff. All the staff were pleasant and hospitable. The air/heat system is an older one, but heats and cools fine with adjustments. If you bring pets that might want to get on the bed, you might want to bring a bed topper to protect the hotel's bedding. Everything is stark white. I made a trip to Walmart for that. No complaints. We enjoyed ourselves very much!