We didn’t get to meet Andrew and Rachel but it wasn’t necessary anyways because the instructions they provided was very well thought out.
My first impression of the unit was that it was clean and cozy. We were so glad there was ac because the it was hot and humid! The pricing was reasonable and about a $12-$15 Lyft/Uber fare to the Gulch or Downtown. Overall, a very comfortable stay (comfortable bed!) and would recommend.