Chris was extremely responsive and timely. Check-in was easy and the close out instructions were clear. The location is very convenient and the in-house game room was a big bonus! Plenty of towels were available and the updated appliances made the visit very comfortable.
The “Where You’ll Sleep” section could be clarified a bit; though the pictures were very accurate. The bedroom on the first floor is very small which made it difficult to sleep 6 comfortably, as implied. The 2nd bedroom has a queen bed and two single/bunk beds. The third single bed listed in that bedroom is actually a foam mattress housed in the closet. Similarly, the single specified in the 3rd bedroom with the 2 king beds is actually a rollaway cot, also stored in the closet.
The 4th bedroom (main floor) contains a daybed and trundle, but the wall/door that conceals it prevents you from using the trundle for anyone larger than a small child. That bedroom leads to a 1/2 bath and has no window coverings, so it is hard to rest, privately.
Persons with severe pet allergies should notice the “pets allowed” section of a listing. I missed that and my nephew suffered because of the pet residue from previous visitors. There was pet hair in the sofa, in two of the carpets and in the bed of one of the bedrooms. Chris responded expeditiously, however, and remedied the problem first thing the next morning. It took the housekeeper quite a while to get it all cleaned up, but her diligence made the rest of the stay much more comfortable for us.
The parking limitations are not conducive for groups. Only one vehicle is allowed at the complex, which makes loading/unloading a little inconvenient. Off-site parking is near by, but most days, we had to park almost a block or more away from the residence.
Finally, as beautiful as this home is, it is not handicap-accessible. Our family members with physical disabilities had to make other arrangements upon arrival.