Drew and Brittany were super helpful and very prompt with responses. Their place just wasn't for us. It was nice, clean and would be perfect for someone else. We were first-time AirBNBers and did not know to ask questions about things we didn't see in photos. That said, I think their place is perfect for the right people who are looking for a clean, safe place to crash for a day or two. We were there for my husband's birthday and needed more amenities than their place offered. Not their fault. We didn't know what questions to ask ahead of time to clarify - and I'm sure they would have been honest and helpful had we.