Great communication and the house is a great size and the set up is so cute. but had a rough time trying to check in because the gate was broken so unloading the car was a pain. The shower was so clogged that it was coming up to our shins so we only had one shower for a time of our trip. The location was good for getting downtown but it wasn’t in the best part of town and our house had access to the street while the other houses were in a gate.