I have been going to Nashville every summer for the past five years. This past trip was by far the worst. Mainly because a third-party management company ran the place we stayed. This review isn't for the owner; they don't care. This review is to warn you. The inside of the home itself was fabulous! It was beautiful and perfect. Proximity to everything was great and easy. The location itself, though, wasn't the best. We didn't feel overly safe there. There are signs posted all over the parking lots, buildings, and even at the front door that says take your belongings out of the car. Even the apartments up the street had broken glass in the parking lot from a car. One morning, a family approached us after getting out of their car and informed us that they had caught someone trying to break into their car the night before. Their window faced the parking lot. They told us the signs were no joke. Each townhouse has a small wooden porch with stairs. One day we hear maintenance workers outside. We hear a ladder right at our front door. We had seen them painting the day before. We look out the window and see a man with a large roll of craft paper. There is only one door in and out. We had to wait to leave for the day until they were done on the front porch. We open the door to see the craft paper taped over it. They literally papered us in and didn't care to remove it when they left! That was mainly due to them not being done. I seriously had to push through the paper to go. The paper was still taped up on our door when we returned that evening. I left a message through the chat. They told me that the owner had planned that and they didn't know, but we could walk on it. I responded that yes, I planned on walking on it, but the fact that we rented this place for a vacation and that they, the third party, and the owner thought that was ok was a problem for me. I told them I didn't want the paper there in the morning. I also asked for toilet paper that we never received. The following day it was gone. However, we had to wait to leave again because the front door wouldn't lock! I called this time. Again, you do not have any contact with the owner, only a third-party management company that IS NOT LOCAL. When I called, I was informed that he needed to call the local person. I kept calling back. They hadn't heard from the local person yet. This took about an hour. Finally, I got a code to work. I had booked an extra night, which could have been why it didn't work. However, I had booked it about five days earlier, so that should have been taken care of then if that was the reason. I had seen someone earlier this week on the phone at their door having a similar problem. That night we got back to the townhouse around 10:30 pm. There were no available parking spaces! Not that I was comfortable with it, but there appeared to be street parking right in front. There was also a bus stop, so I wanted to ensure I was in the right spot. I called, and again, the person had to contact the local person to call me. I had to wait at least 30 minutes again. She tells me that she wasn't sure, but there was parking anywhere up the street. Again, this "local" person didn't even know the property. I said there wasn't a reason for me to be on the phone with her if she wasn't even familiar with what I was talking about. The location isn't safe. At this point, it is the middle of the night, and their solution is to find what I can, regardless if it is two blocks up. My friend and I got in the car, and with all the one-way streets, we basically had to drive about six blocks to get back to where we were. It took about 30 minutes to find something. This is unacceptable. They said there are 16 units and 18 spots, first come, first serve. Each unit should have one designated spot for the location, and any guests should have to do street parking. So, you pay a lot of money to stay somewhere but don't necessarily have a parking spot. I had to get up the following day to get the car and drive the six blocks again to get to the parking lot that had one spot, so I could pack up to leave. The whole experience was ridiculous. If I were dealing with the owner, they would care and make things right. This owner does not care and is only using it to make money. I will never use a third party again. If you stay here and have no issues, you won't have problems and might even enjoy it, but trust me when I say that if you have an issue, you will regret it. Instead, you have to contact the third party, not even local, that contacts a local person who is not fully aware of the property. Again, not sure how I would get toilet paper in that situation. And after three different issues, they didn't care or try to make anything right. It was more my problem.