The condo was beautiful, clean, and comfortable. My complaints are about the building. The app is challenging to use for the doors. I had to leave my phone on ultra power saver and limit my use while sightseeing in order to have enough battery power to unlock the doors when we returned. Stressful! Check out should be at 11:00 to allow more time to go through the complicated check out procedure (finding my car, unlocking doors, getting bags to the car, and putting the parking pass and garage remote back in the unit, while not getting the car towed due to not having the parking pass in it, more stress!). I asked the host for a late check out at 11:00 since I knew this process would be stressful and extra time would help. She was supposed to get back to me in the morning to see if that was possible, and she had been responsive up until that point, but she failed to message me back until after the normal check out time at 10:00, which by then I was already out of the unit. I recommend allowing a lot of extra time for check out. The elevator in the building is extremely slow, the layout in the building is confusing, and there is limited signage. Service is spotty in the parking garages, and the WiFi disconnects there, so be sure you know exactly how to get to your car, or you could end up locked out of the garage you need to get to and have to wait for a car to go through (like me). Everyone in the building was extremely helpful, but it still was stressful due to these issues.