Upon arrival we saw the sink was taped up. I messaged to ask if there was an issue. Nearly 24 hours later, there was no response. When we used the sink, we had to dip water out of a bowl that was placed underneath sink to catch the leaking water. The bowl was placed there by their own maintenance. After finally reaching someone, we had to sit for hours, 2 days and wait for them to come fix the sink. We were there Friday - Monday. They came out on Sat and Sun to work on the sink, and when we left Monday, the sink was still not fixed. Not only did we lose valuable vacation time by having to wait on them to show up and fix something they already knew about, we didnt have access to the most basic item, a working sink. Many times Amber told us we needed to be comped for this. And that they would be in touch. It has now been 2 weeks since we left and have yet to hear anything, much less any type of refund. Renter beware, once they have your money, they do not care what happens