Though the location was desirable and the unit was updated, I would not stay at a unit owned by this group again for the following reasons:
1. When we arrived, the unit had not been cleaned, the dirty sheets were balled at the end of the bed, etc.. Because we arrived late at night, the unit could not be cleaned until the next day. The owner apologized for the “inconvenience” and refunded me that night’s stay. To me, the surface level apology for the inconvenience felt insufficient for how much it affected our stay that first night.
2. The halls were quite dirty.
3. The host provided inaccurate parking information, which led to confusion and frustration.
4. Lack of attention to detail: no chairs on the deck, no full length mirror, no dining table or breakfast bar, no instruction about where the trash shoot was located despite the host’s request that we empty the trash in the trash shoot.
5. The unit was facing the inner courtyard and pool, which made it noisy.