AVOID THIS PLACE AT ALL COSTS. I am not sure what to say about this condo, or the staff that manage it from Welcome Mat Vacations (WMV). First, it is nicely decorated. However, upon further inspection it is only surface cleaned. Upon arrival, it was a bit concerning at the door had portions of the wood chopped out. The condo is small, and only offers a couch to relax in the living/dining area. However, the biggest issue is the worn-out mattress, that offers a crater for you and your significant other to roll into each other. After the first night, I slept on the couch. After three nights, my husband couldn’t take it any longer and we decided to cancel our reservation and find somewhere else to go. I signed into Airbnb to contact the host and did so at the number provided. They, of course, did not answer the phone. I immediately get a text back stating they are on the other line and received a missed call. I explained to them via text that I sent a reservation change request. The said it was a new base and it should be fine. I explain it is not the base, the mattress is past its service life, and cannot be slept on. I explained that I wanted to cancel my reservation and I would at least get one night back (we had two nights left) in accordance with their policy. WMV then tried to say there were no cancellations after checking in, in which I stated that is not what is identified on Airbnb. WMV then stated that I was “informed no cancellation when they said they would send maintenance.” Ummm that’s not how it works WMV and I let them know I would contact Airbnb for resolution. The Airbnb representative stated that I should cancel my reservation via Airbnb, and not submit a change request. In which I did, and that was the only reason I received a one-night refund in accordance with the WMV refund policy. Additionally, after I cancelled the reservation via Airbnb, WMV changed the code to the door. Luckily, we were smart enough not to shut it while loading the car. Otherwise, our items would have been locked in the condo. So, I would suggest, stay anywhere else, and with any other host. This one is a joke. Oh, and back at you WMV – HAVE A BLESSED DAY! (Yes, they messaged me this and I DO know what it means). Completely unprofessional.