This company has not yet worked out their huge issue of checking in. The code system is extremely flawed. We had to wait outside for an hour and a half while waiting on the correct code, making us late to our event. The code given to us did not work and their app was “undergoing maintenance”. After messaging back and fourth with no urgency on their end, I was directed to a customer service line where I was on hold for 10 minutes. It is pretty apparent that you are dealing with a corporate company as their responses via Airbnb message seem automated. It definitely put a damper on our stay. Only positive is that the location is convenient to downtown. Will not be staying at another JURNY property in the future.