Zac’s concern for 5 star ratings far exceeds his concern for making sure the guest has a 5 star stay. After booking a non refundable room that night, his “breakfast is provided” is a Keurig generic off brand coffee pod. That hardly qualifies for breakfast. Very misleading and he still lists it under “Services”. He gave us a credit of $10.00.
The TV remote was missing when we arrived that night…..apologies made to us the next morning.
Because there is no breakfast, we went to the store and bought a loaf of bread to make toast for morning BUT there was no toaster.
Whoever cleans or checks the room before the next guests arrive needs a checklist to make sure the basic items are available. A TV remote and toaster would be on the list.
The building is lovely, the bed is comfy and the room was clean and pretty. Those all matter too but this was not an overall good experience for the price.