Check-in was a nightmare. We arrived in the rain and the code given to us did not work. Was hung up on three times when trying to call Abode. Finally received a new code after standing in the rain for half an hour. TV remote was missing until we found it under the couch. As an avid Airbnb user, I'm simply used to more personal experiences than Abode provides. Cheap Uber to Broadway ($10-14) and couldn't pass up the deal we got with this apartment. Would recommend but know what you're getting yourself into.