While we were moved to this location after our initial reservation was cancelled less then 12 hours before our arrival to Nashville, Julian was extremely helpful from the start in trying to accommodate us where others failed. Any issues we had with the home, Julian was very responsive and had people there to correct the issue. The house is better in person then what the photos show online. The house itself is very clean and spacious and can accommodate a large family where they have space from each other when needed. The game room in the garage was a hit with the men and Uber/Lyft was relatively inexpensive since we were around 2 miles from downtown. While we had some issues they were easily corrected but do recommend a eye mask for those staying in the master. This room faces the parking lot and the lights come through the shades and is pretty bright all night. If you are a coffee drinker, there is a Kcup but is only 1 cup at a time and there is no blender. Very basic items in the kitchen so if you want anything special or spices or staple items, you will need to plan ahead. Especially since the Kroger down the road had empty shelf’s and was high priced. If you want a clean and spacious place for your family that is close enough to the action, where you know you will have great customer service if you need anything, then this is the place for you.