Jessica was very accommodating & personable. The location was great for the price was able to drive to many things & grab an uber to head downtown. Upon arrival we noticed our bedding & bathroom had not been cleaned. When I contacted Jessica about it she was very quick to offer to fix issue right away. Although we loved Jessica, the basement hasn't been thoroughly cleaned in ages we had mold in shower, left over hair on sink & shower, spider webs, dust balls flying. We also must have not paid attention that she allows animals in rental because a ton of animal hair was on every piece of furniture/bedding. We both had severe allergies... So thankfully we were able to stay busy out & about.