The Sonder stay was very nice. The Air bnb was as described and set up when we arrived. Was also very clean and spacious. We had 2 couples and it was perfect for us due to the 2 bed rooms and bathrooms being roughly the same size. The check in was really easy and the location was only a 7-8 min walk from Broadway.
Our biggest downfall and the reason it’s not a 5 star review is all the construction going on around the building from 3am-7pm. I understand this isn’t the air bnb owners fault but when we brought it up after the first night of no sleep we were told we would be charged extra just to move room to the other side of the building. 4 nights of no sleep later and we are not happy.
Definitely NOT the way to handle customer service and I would deter anyone else from using this air bnb until the construction is done.