Communication was okay, at best, with the host. The host is a nation wide property management company and not Nashville based, so it’s expected that they would not have the same level of hospitality or southern charm.
We had to go buy hand pump soap since the dispensers in the unit do not work.
3 towels left out for 3 day 3 night stay. No instructions on how to get additional towels.
QC person was nice enough to let us in early, after asking if an early check in was possible and being told no by “the host”.
Not impressed.
We own a condo unit in this building and brought friends that were staying in our unit. Thought we would try another unit for the experience and comparison.
I have never been so grateful for our property management folks and the extra mile they go to ensuring our guests have an amazing Nashville experience.