Allen and his team were extremely helpful and communicative when it came to checking in and expectations, etc. The 2 units we rented were in even better shape than described and it was the perfect place for our large bachelor party group to stay. They let us drop our bags off before check-in which was very helpful and appreciated. Everyone had a great time and this place was a big reason for that. If you are debating staying at this place with a big group then book it with confidence - it was great!