While overall the apt was clean and modern, when we first checked in there was pet hair all over the couch. They were more than accommodating when this issue was brought to their attention. They offered to move us to another room which we declined, but they also immediately sent housekeeping to clean the couch. I have a few other complaints though....The biggest complaint was thin walls and this apt seems to be situated near to a major emergency vehicle thoroughfare because all I heard all night constantly was sirens blaring and a bit of traffic noise. I was on the top floor too. A few other annoyances like a coffee maker that was extremely difficult to use along with insufficient coffee beans available, difficult TVs to use and a chintzy coffee table in the living room, left me feeling like I did not get a good value for what I paid. I recommend renting elsewhere.