Jay was a great host and excellent communicator. We were affected by the Southwest airlines meltdown/cancelations and we're unsure if we would be able to make it to Nashville. He was very understanding and even offered cancellation if need be. Fortunately this was not necessary as we we're able to make it last minute. And thank god, because this place is awesome! Great location, fairly close to downtown, but away from the chaos. Jay has many recommendations. We will be back for sure!