We spent about 30-45 minutes outside of the place because we couldn't get into the AirBnb with the electronic lock. It wasn't working. I called Leen and she said she would help us out as soon as possible. She offered for us to put our luggage next door, but I knew that wasn't going to solve the main issue - there was also 14 of us with our personal belongings and luggage. It wasn't going to solve us getting into the building itself. Leen said she was in Florida with a spare key, and her friend had another spare key, but it was locked inside a car with the garage door opener, and the keys to the car were missing. Her friend still came over (with a very cute puppy that calmed our nerves) and tried to get in, however he couldn't. A locksmith was on the way, but we had to get going for our first tour. I tried one more time to get into the place and was able to push the door open after giving it a strong shove. It looked like the batteries were the issue, they were under 20%. Her friend changed them, and we didn't see to have a problem getting into the AirBnb the rest of the weekend. Leen was available on her phone and very helpful and apologetic this happened, which was appreciated - Just bad luck on our end. Aside from that, the downstairs shower curtain had mold on it, and a kitchen drawer was broken, but the place was very nice and accommodating. As a group of 14 girls, I wasn't that comfortable with the location of the AirBnb, but we didn't have any issues with anyone down there. Very close to downtown, Uber's were very inexpensive. I do wish there were more instructions on what to do in check-in/check-out, etc. Cleaning up we were unsure of what we really needed to do. I also hope for next time, a spare key is made more available so if there's any difficulty getting in to the place, people can use that as a last resort.
Other than those minor issues, we had a great time in Nashville and really appreciated the AirBnb accommodations! Thanks!