The hotel was beautiful. The amenities were great. The location was awesome. The communication with the "host" was unprofessional and frustrating. 24 hours before check-in they sent me a text message with a random link. They asked me to click the link and upload all my credit card info, scan my license and then take a photo of myself. And with this text came a message saying "don't worry. This is secure." Come on! In a word filled with identity theft, this didn't make me feel comfortable. I replied that all my info was up on airbnb and they should reference that. They responded saying that they needed this additional info via the link otherwise my check-in would be delayed. I went back and forth with them for a long time until I finally just gave in and did it. How unprofessional and unaccommodating! You should NEVER ask someone to upload all their personal info via some random link in a text message! I don't care if you are a hotel or not. And if the customer says they prefer not to do that, the response should be nothing short of understanding and accommodating, not threatening a delayed check in. It put a really bad taste in my mouth. Otherwise the actual hotel was very lovely, clean and quiet.