Please do your best to make sure everyone is on the same page when it comes to Airbnb reservations and stays. I was mistakenly charged double (even though it was later refunded) causing my account to overdraft. All because the communication between the service, the host, and the hotel staff wasn’t clear. They were unsure how to process my reservation, so they proceeded to charge me extra to extend my stay because they didn’t know better. All can be fixed by proper training.
The hotel was nice and clean. Staff was friendly, just not very knowledgeable when it comes to Airbnb’s process. Causing hiccups and confusion.