We were looking for a place to spend a quick one-nighter in Nashville, and the combination of attractive pictures and 5 star reviews for Landon's cottage made us feel we had found just the right place. It was certainly OK for our one night, but I really think its time for someone to review the place a bit more accurately.
The location is convenient for Five Points and is a short drive to downtown. Parking space is right outside the front door to the cottage and made it easy to unload. The layout of the cottage works well for 1-2 people.
On the con’s side, some changes have occurred since the pictures were taken.
The pictures show a well-kept, privacy-fenced yard. We found that the door that had closed in the fence behind the cottage is now gone, and you see the alley and parking space from the front patio of the cottage.
The pictures show a cute little cottage that looks freshly painted inside and very clean. We found that a lack of cleaning hits you when you walk in the door. All of the baseboards around the walls were dirty. The bed spread, the pillow shams and extra blanket were not clean. Hard to tell if they've ever been washed. Fortunately, the sheets, pillowcases and towels were clean. The mini fridge was empty, but had dirt and spills on the shelves. My husband wiped it out before we put some drinks in it.
Communications were not 5 star.
Landon did not send the instructions for how to check in. When we got to the morning of the day before check-in, we sent him a message via the AirBnB app asking for them. This went unacknowledged. That afternoon, having still heard nothing, we called him using the number listed for him on the AirBnB app. He was friendly and sent instructions right after our call. But really, that's not a call we should have had to make.
None of these things made for a terrible experience, but some changes would be needed for this place to be the immaculate 5 star cottage depicted in the listing.