MY CAR WAS STOLEN. From the garage. Not only was my car stolen, but all of our belongings were turned upside down and thrown around. It was absolutely horrible and terrible experience. What made it worse? The fact that I could barely get a response from our Airbnb hosts, absolutely no camera footage and not s single solution provided. He continued sending me automated messages. Before the theft the host claimed that it was incredibly safe, while the officers told us that they have taken calls for break ins on that block of condos WEEKLY. When I told the host that he said “well no one has gotten into our house before” that still doesn’t make it safe!! He had poor communication, lied, and did nothing to make any of us feel better. With no solutions from the host we were stuck in an unsafe house and the police told us to be worried about the thief’s coming back for more.
Now the house. While the house was nice and sure easy to get into! The patio had missing couch cushions, their were cigarette butts everywhere, the house was “clean” but had scuffs on the walls countertops and you could tell it was very well used if you know what I mean. It was overall a bad experience made worse by terrible communication.