Amanda was great! Quick to respond to all questions. Loft is in a great location. Close walk to downtown. Close market and liquor store nearby. Checkin and out was a snap. The Banner Lofts are very secure and safe. The loft is very roomy and open. Love all the windows. Nicely decorated. We also loved the maintenance man who lives on property. So nice to be able to have a full kitchen for Thanksgiving dinner. A nice change from hotel living. Would definitely stay here again. Only con was parking was expensive, but lots to choose from.