The home is great and as depicted in the pictures and checkin and checkout communication was great. Unfortunately our experience was poor because on the Friday night that we checked in and one of the guests has a large vehicle that could not fit in the garage so was parked outside and during the night it was broken into by smashing a window along with a few other vehicles in the area which were also broken into. The guest took the vehicle for repair on the Saturday and then on the Sunday night the vehicle was broken into again by smashing a window again along with other vehicles in the area. I wrote to Chris on Saturday asking if there is a safe parking space nearby and didn't receive a response. Chris sent a message on Sunday which appeared to be a generic checkout message about procedures which completely ignored the message I had sent about the break in. On Monday I sent a message after the second break in to which Chris responded saying he'd missed my first message. I don't blame Chris for the break ins, these things happen but the level of communication could have been a lot better.