Any complaint I had was remedied by a considerate and attentive staff.
But upon arrival we had issues with a rooftop that looked like no one cleaned it, wifi didn’t work and became quite an ordeal to figure out (during March madness), all the pool cues have completely ruined felt tips, missing pieces for games and a broken wireless mic.
The fixed all of this during our stay within the first 24 hours. Very good at taking care of problems.
This place is amazing and all the good completely outweighed the bad. If you stay here be very assertive about whether these particular items and the final details have been confirmed to be in good shape. Bc they will insure it’s all good, but the state of things being not perfect went a little over their heads until it was pointed out.
Had these things been amazing from the get go it would’ve truly been a 10/10 instead it was still a 9/10. Totally recommend!