We booked this months ago. We arrived at 4:30 pm (check in is after 4 pm) and the place was not clean, the beds weren't made, light bulbs out, shower door would not stay closed so water leaks out, garage door remote did not work, AND no internet for 3 days...I could go on. On the 4th day of our stay, the internet company came and said we were using wrong network name and password that was provided by StayLocal. They offered $90 compensation but only if I signed a contract that would prevent me from writing anything negative. Needless to say, I did not take the offer! The townhouse itself was fine. There is construction right across the street which you could hear. The location felt safe, but you need to uber to get anywhere. We enjoyed Nashville, but StayLocal did not perform at five stars as they claim to do.