Mark was really great at communication, positive attitude. But the location of the neighborhood isn’t what I expected , parking was horrendous you either could park in front of the place but it was a consistent one way fast traffic . So getting out and in your car was risky especially trying to get your little ones out. The location was pretty but the neighborhood was loud we weren’t expecting a live band playing behind the complex so hearing heavy music until 11 at night wasn’t exciting . The housekeeper forgot to take out the trash so it made us uncomfortable of what else wasn’t cleaned ! The one thing that made us very uncomfortable was when we had returned for the night we noticed the side door had been unlocked and was cracked open , we never opened or went through it . Scared us ! Also their is always cold air seeping through the whole house , make sure to bring extra socks or warm house shoes. I do want to say though the place is very close to everything bars , restaurants and coffee ! So that was great and the place was very aesthetically pleasing.