Really cute place! We did a self check-in (keypad lock) with our basset-mix and there were no problems. The place can get pretty chilly when it's cold out -- we were there when it was in the upper 20s-50s and brought a space heater, which definitely helped. They had a thick comforter for us to use, which was nice and warm. The place is precious and well decorated and, for its proximity to the center of Nashville, it's a good deal. However, we did pay a $50 pet fee on our initial check-in in so that you can factor that in when comparing to other places. Would definitely consider staying here again in the future.