The heat was off upon arrival-high of 40 outside. Being so cold inside was not welcoming. My husband had to reset unit to get it to work. Tho heating the main level, made it very hot upstairs. Also, major drafts from 2 doors kept it cold.
The dishwasher was broken-there was a used dish pod in closed reservoir. Jane said she would contact a repairman. I had to contact her to learn no one’s available b/c of holidays.
Nashville had freezing temps and kitchen water pipes froze. Jane said since it’s weather-related, she was not responsible, thus we had to endure having no water in the kitchen. Thru-out Christmas time, we had to use water from a bathroom. Preparing meals was not fun.
Black dog hair was in sheets in the MBR bed. Jane basically called me a liar, saying no black dog was ever there. I saw the hair in the sheets! Also dirty underwear in MBR bath by sink left from previous stay. No extra sheets/blankets!
Jane was truly non-compassionate and a snarky host-worst Airbnb experience!!