Everything was perfect up until the last night, when we came home around 1:30 am, and tried to get into the apartment. The key lock died, so we couldn’t get into the apartment. I was looking all over the site for her number and couldn’t find it. I suspect she put it in after the fact. We tried getting in through the window. It was locked. The police couldn’t help us. We also tried replacing the batteries, but those did not work. The only other option was to call a locksmith, because we were leaving in 3 hours at that point and needed our stuff. Before this, she did not give me her number in a private message, nor did she tell me where the spare key was in case of emergencies. Initially, she was very nice, but is now requesting money from me, when I was the one who replaced her lock, and cleaned her apartment. I just wanted to be refunded for the money that I had to spend for the locksmith.