Hannah was awesome. She responded quickly to my questions or request for information. The property is exactly as shown in the pictures. It's newly remodeled, clean and very homey. The Loft is in the center of downtown with a short walk to Broadway. The valet across the street was kind enough to let me off and on load our luggage. There wasn't any smell from the cigar store below. I would highly recommend this location for your trip to Nashville. I will definitely return. Thanks again Hannah