By far one of the grossest hotels I’ve ever stayed in and I’ve been to Nashville 5x and travel all over the world. It’s no acceptable to have cock roaches, black mold in shower, hair in shower and on baseboards, floors not sept or mopped, good inside microwave. Disgusting is a understatement and I reached out that night and several times since and no assistance what so ever. They didn’t even offer to have a cleaner come in and clean it while we left for dinner. Our check in was also a nightmare as they gave us the wrong keys twice that didn’t work and then the 2nd set went to a room someone was in. Staff was friendly but manager even admit she got my message and told me to discuss it downfall when downstairs told me I had to speak who a manager. Noisy cleaners super early in the morning shouting and it’s all around terrible. The lobby and stairwell were also dirty and never cleaned or mopped. I own an AirBnb and own a vacation rental management company where I schedule and manage cleaners all day, this is absolutely unexplainable and they had several chances to make it right and never did. It’s a health hassard for sure! Shame on you