Allen was very quick on responding back for any questions. The location was in a very quiet neighbourhood. Great place to take a walk. Closest store was about a mile walk from the house. The driveway was very steep so if you have mobility problems, not suggested unless you are driving and you can drive to the back entrance. It was our 1st time ever using Uber and it was a life saver. All the drivers came quickly with very clean cars. Very inexpensive to use Uber. 13.00 to Downtown and 16.00 to the Opry.