Pros: Great location. Great neighborhood. Great communication. Fixed a problem we had in the house fairly quickly. They pretty much had anything we needed in the house and if there was anything extra we wanted the grocery store was walking distance away.
Cons: Construction going on with the house next door woke us up every day at 7 am (not great for a vacation when you want to sleep in). It also prevented us from napping. The tenant upstairs was also contributing to the noise by blasting music bright and early.