Jessica was very accommodating and quick In her responses. While we didn't have the pleasure of meeting her in person, we were fortunate enough to meet her dog Sam, who was very a very friendly guy. Plan B was as described and we got what we paid for. I will say that you can hear the people above, so if you are a light sleeper please keep that in mind. We spent most of our time in Nashville downtown, and it's just a 10 min ride from Plan B. However, if you're looking for a nice area to hang Sylvan park is a great option. I would definitely recommend cafe Nonna! Plan B was perfect for what we needed during our trip, easily accessible to downtown and the airport, and located in a nice area.