Fran was amazing! She was super communicative and totally understanding about our vague travel plans for the day we arrived. She had bagels and bananas ready for us, and was charming and helpful the whole time. We checked out later than expected (were moving slow that morning, haha) and she was understanding and didn't hurry us at all. I would ABSOLUTELY recommend staying here -- the place is perfect for 2-4 people, the bath is a gorgeous shower stall (no tub), and the bed is soft and warm. The kitchen is cute and a good size, and there's entries to the guest house from the alley and the main house's backyard. The neighborhood is definitely in transition, in the midst of gentrifying, but it's safe and filled with cute indie restaurants and shops. It's a really short ride to downtown, and getting to the pedestrian bridge is also not that bad. We really enjoyed staying here, and we can't wait to come back.