the check in is a bit cumbersome, add to that the phone app which is becoming popular in Nashville is just another novel piece of gear you have to learn to simply get a key. I'm really unsure of the benefits of such an app over a simple digital code - Especially for 55+ set. One thing you may want to avoid is the parking app, I put it on my phone and put my credit card in it and it stalked me everywhere in Nashville to the point I had to un-install it. Then I got a duplicate charge. So the big bad glitch was not with the Airbnb but with the parking garage attached to it run by Metropolis. Checking out was equally confusing like the chicken or the egg contest. You have the parking pass but you can't be parked in the tenant parking when you check out because then it won't be in the dash and you may not get past the gate, but you have to leave it behind in the room. So the whole parking thing needs a rethink. There were some street parking spaces at $2.25 (but all quarters) out back. I'd do that if I were reading this review, at least for checking and checkout. The only way to reach the landlord is via text, she doesn't answer the phone. We tried on checkin and checkout because of the parking corundum and she didn't answer the phone but promptly answered the text. Hey I'm a texting sort of guy... but not everything can be resolved over 162 character text field. The room was clean and roomy and convenient - exactly as advertised. However, nothing special on the furniture which had sort of a blemish when we got in. Again on checkout there was issues as you nearly have to clean the place yourself PLUS pay a cleaner. I've been doing airbnb for 10 years and have yet to stoop to the lows of corporate Airbnb's such as this one. Take your trash to the unspecified dumpster and make sure all the linens are in the tub and NO way can you check in an hour early and hour late, that's controlled by the robotic app which won't allow such things.