If I can say one thing STOP right now and go find a different host. Remember, this listing states once you commit you can't cancel and get a refund. This was one of the most frustrating and worthless experiences of my life. I made a reservation well in advance of my group's plans for a long weekend in Nashville. As per the listing I reached out to get information to access our rental the day before arrival. Literally on our way there I first get a message saying there was an issue with our reservation. Then two hours later i get a second response saying that our reservation was being canceled. We were arriving in Nashville in the next four hours. I scrambled and found us alternative arrangements but it was extremely stressful, unnecessary and required us to move accommodations. Customer service helped get my money refunded but nothing to help with the cost difference nor our inconvenience besides a coupon that can only be used of I spend a significant amount of money. Do not waste your time on this host. Find someone who will communicate and honor their confirmation. Especially as I stated above, since once you commit you cannot cancel and get a refund.