Rhonda was very kind and thoughtful! We arrived early in the morning before check in, and she kindly came over at 8.30AM and let us in to warm up and stored our luggage. Similarly, we were able to leave our luggage until we left for the airport after check out time. Thank you for accommodating us despite having guests before and after us. She also gave us the larger apartment :) which made the trip a lot more comfortable. She took time to speak with us and give us recommendations around Nashville, and got to know us. Her responses were almost immediate and we felt very welcomed. Thank you again Rhonda!