Joan was ready to welcome us in and happy to point us in the right direction. We had minimal interaction during our stay but she was quick to respond to txt questions. The place was clean and comfortable and had everything we could need for our one night stay. I stayed there with my dad while we were on a road trip and it was so nice to have the two separate sleeping areas. We also booked it the day of and Joan was very responsive to our last minute booking. My bed was very comfortable and Joan even left a small goody basket out for us with some snacks and such. Our uber ride downtown was $7 and easy to get to. The neighborhood felt safe and comfortable. I would totally stay there again.