My wife and I stayed for two days, including the 4th of July. We understood it was a holiday, but we paid full price and it seemed we didn’t get what was advertised.
The apartment was very clean and comfortable. The unit was as pictured.
We were pretty disappointed with the lack of communication and the inaccuracies of the listing.
We didn’t hear from the hosts at all, after the initial confirmation message, until the day of when we asked if it was possible to check in a little earlier. We were understanding if not. We didn’t get a response. Later, after checking in, we asked about the washer and dryer. We did get a response and an apology for missing the first message that was sent several hours prior.
The washer and dryer are listed as amenities with no mention of them being shared. But, they were not in the unit and are completely inaccessible. They are located in the host’s home.
The listing also mentioned free onsite parking, but the spots listed either had “no parking” signs on a very narrow street where an oversized car or truck could hit it, or the potential to be towed in a lot. Onsite parking ended up being a block away down a steep hill. Although the host assured us we would not be towed, neither suggested spot seemed like a good, safe, option for us. The third option they gave us also did not pan out.
Also mentioned in the listing were opportunities to “just knock on their door” if we needed anything. But we found out later that the hosts were out of town and that their home had been rented out. Imagine our surprise, and the other renters, if we had knocked on the door to ask if we could use the oven or borrow some discs. This was also the reason we did not have access to the listed washer and dryer.
Another negative was that there is no thermostat in the unit. Again, if we needed to adjust the temperature, we’d have to contact the hosts, who would have had to contact the other renters.
All in all, the apartment is very nice but if the listing was accurate and truthful, we would not have booked it.