Unfortunately, I had to cancel this reservation a day in because the property was very cold, in the low 60s, and I couldn’t get the heating unit to get any warmer. I sent multiple messages to the host that all went unanswered in an 8 hour period. To be fair, she sent one message, but it did not address anything in my email messages. She did let me know she was upset about me bringing a dog when her listing said “Pets Allowed”. Eight days later, her listing still says “Pets Allowed”. She did also answer the phone once and tried to help about the heating unit. She gave some suggestions, and said to contact her if those suggestions didn’t work. I didn’t have any luck with her suggestions, so I called her back, and left a voicemail. No return call, and she didn’t answer a single Airbnb message the entire stay. That part was just so confusing, I thought maybe it was a technical glitch. Either way, it was a very cold winter day in Nashville. The property was not warm enough to stay, so I canceled.