We had a wonderful stay at The Gallatin. I traveled with my family and the room was very comfortable and quiet for the 3 of the us. The bunk beds were so comfortable and the bathroom offered privacy (toilet and bathroom both in their own rooms). The space is a vibe. The location was perfect. We were close to East Nashville spots and downtown. It was easy to get around. I love the business model and would definitely stay here again when I visit Nashville. We had no issues during our stay but I am confident that if we did the staff would be attentive and responsive. Even though there was no staff on site, we had no problem accessing the building or getting to our room. We had the necessary contact information to get in touch with someone if we needed to.