Brooke responded very rapidly to our reservation request even though it was last minute. She answered our questions quickly, helping us to have a smooth first Airbnb experience. I initially had some concerns about this listing because the images of the room were from the main Wyndham website and not taken by the host. However, our experience at the Wyndham was wonderful. We knew from reading other reviews that we should ask at checkin for a room accessible from an elevator, and that was no problem. We were given a room on the end of a building, and we had no problems with noise. Our particular room, while smaller than the one in the pictures, had a kitchenette and a table for 4, so we could invite our 2 adult sons (who live nearby) over for meals, as well as to join us for some TV in the evenings after a full day of activity - hiking, biking, and sightseeing. Very convenient location, near the Grand Old Opry, and easy on and off major highways. Overall, a great experience.