Upon arrival, the address on our reservation was not the street that was posted next to our door. We called customer service, the rep was from the Philippines, and as much as she would have liked to help us, was not able to confirm if we were at the correct location or not. We rented 202B, and steps are not a problem for us, I feel like 20 steps up to the main living area and 20 steps back down should be explained on the listing, as it could be an issue for some renters. The unit was stocked well enough for a couple of days.