When we arrived at the hotel we were surprised to realize that this facility has no staff on site. You have to enter a code to get into a building and you check yourself into the room. We first noticed the lobby area where the coffee was was dirty and missing supplies. We arrived 2 hours early and asked for a early check in, again not knowing nobody would be there. We were charged a $30 early check in fee. We had to wait an hour to find out if we could check in early. When we went to our room we first noticed a dirty towel on the sink and the bath mat soaked. Hair all in the shower and sink. The bed sheets were stained, dirty and absolutely gross. The sofa couch was stained and dirty and peoples clothes were left in it! The bag of sheets and blankets in the closet were covered in urine stains. Clearly this room was never tended to and we were charged a fee to go into that! The next room they sent us too also had stained sheets. We were refunded for only one night out of 6.