Simply put, Brad's apartment didn't live up to the expectations set by the description and previous reviewers. To start, we were told (the listing stated) there would be two beds - one a traditional bed, another a pull-out sofa.
Upon booking, we were informed that the pull-out sofa was broken by past guests and that an air mattress was available...as a family with a history of back problems, an air mattress is not ideal. The listing has now been updated to say that there is an air mattress instead of sofa.
Although I reached out to Brad through AirBNB Messages instead of text/call (per his request), I received nothing but automated responses. "Hi! We hope you've settled in well..." etc. after sending specific questions - which were never addressed. The final automated message I receive asked to leave a 5-star review - my questions were never addressed and I was never actually in contact with Brad. I really appreciate the direct host contact that is typical through AirBNB, however I was unable to find that here.
Location is about a 20 minute walk from downtown - please note that this apartment is located in the industrial area of town...walking around during the day is alright, but there's a reason that everyone uses Uber/LYFT. I do not recommend walking in this area at night.
Overall, the apartment itself isn't bad. There's a nice view of the river and the amenities are fairly up to date, we simply wish the description had been more accurate and we were able to get in touch with Brad.