My rating is totally based on the BODE’s lack of management during a power outage. Apparently they don’t have any emergency infrastructure and certainly had no proactive communication, no help offered, just wait and see. I wouldn’t be writing this review had they dealt with the issue at all.
I will not be staying with them again which is a shame as they are two blocks from my office. I will not recommend to any of my coworkers and clients to stay there. I was forced to get AirBnB to give me a refund which given the circumstances is ridiculous. I don’t know who reads these but whoever was in charge that night needs serious risk management training and to totally review how they respond to an emergency. It may have just seemed like it’s just the power out, but it was 100 degrees outside and with the lack of on site infrastructure (literally NO LIGHTS ANYWHERE, blackness in an apartment building) and seemingly no plan in case of emergency they are lucky if nothing serious happened. I walked to one of the 10 hotels across the street got a room instantly with power and saved $20 on the night after the refund. Will not be back. This was a joke.