The first night at the Airbnb was good. We did have to message the host because she forgot to send the code for the door but that wasn't a big deal as she was very prompt with getting back to us.
The next day we returned from shopping to find one of the rooms soaking wet. The bed was soaking wet and water was dripping from the ceiling into the ceiling fan. You could see the water inside the light of the fan. We contacted the host and she was very apologetic and even sent money for us to go to dinner that night. However, no one ever came out to the property and it continued to leak all night. We even had to go upstairs and talk to the tenants above us to see if they had any flooding. The host said we could use the air mattress in the unit since the bed was soaking wet and unusable. The air mattress ended up leaking and wouldn't keep air in it. It was pretty much useless.
We also ended up having to wash and dry the blanket from the bed ourselves so my friend had a blanket to sleep with that night. We were worried the fan was going to catch fire all night as it continued to collect water and drop. We had to put a pot on the bed.
We were more upset that no one ever came out to see if the unit was safe while we were there. It was a lot of money to pay to end up dealing with an issue like that on vacation. The host was very nice and apologized but didn't seem to do much else other than pay for dinner.