The unit was fine, check in was not handled well.
I got to the unit and the key was not available, I had to call and ask what the problem was. I was told I would receive a call to confirm “in 10 minutes” and did not receive a call back. I was not able to check into the unit for more than an hour after initially scheduled because of cleaning delays.
If I had any plans on that day, this would have caused a huge issue since I did not have anywhere else to go after ubering to the unit from the airport and had to wait outside for that hour with my luggage. I was only offered a $25 rebate.
The total cost for two night stay was upwards of $600 and the hourly cost averaged about $20/hr. The inconvenience of checking in an hour late was worth much more then $5.
The unit was fine, walkable to West-end amenities but the experience was less than ideal compared to about 4 other stays I’ve had in Nashville over the last year or so.