Kelli and her co-hosts were the best! The Flatrock House was the perfect stay for my husband and I's weekend getaway! Our pup enjoyed it to. :) It was exactly as pictured, and the perfect distance to the Nashville hotspots! Communication was 100%. Unfortunately, we had to cut our stay short due to the weather, and Kelli was extremely responsive and accommodating, ensuring our safety and comfort were top priority. I would highly recommend Flatrock House to anyone traveling to Nashville.