The bed is soft and although it's a pull-out couch, I didn't wake up with a stiff back or neck. Susan told me they have replaced the usual mattress with a new, better one. The room has lovely natural light, is decorated in a very serene way and is very private. At night it doesn't get any streetlight shining in, so stays nice and dark. A mini-fridge is provided in the room along with a cushioned bench seating area. The dogs of the house are adorable and very friendly! They don't bark incessantly, which is wonderful. They will bark an alert if something odd is up, as dogs should. The neighborhood is safe and very cute and there is plenty of parking. I found it to be a very good location for my stay.