I was disappointed that although things were white, they were not truly clean. When I arrived, there was dirt on the floor in the laundry closet. It looked like someone just swept the dirt pile there. There was a lot of dust all over the apartment. The bedding throw had a stain on it and once I washed it, it came out which let me know they did not wash the throw. The floor was absolutely filthy. I had no socks on and I looked at the bottom of my feet only after being there there for 3 hours and I had black stuff and dirt on my feet ( I have pictures). Due to the COVID-19, I was trying to be extra precautious with disinfecting, and I would’ve expected the owners of the property to have done the same. This made me question their cleanliness and care for their clients .Also, there were stains on the rug. This did not make me feel comfortable and totally safe in regard to cleanliness with the pandemic that we are dealing with.The space is cute in a minimalist type of way, but if you want clean and assurance that something is clean, this is not it. I am a Travel Agent and would be horrified if my clients stayed here. Very unacceptable.
Not as clean as advertised. The care of the property is not to the utmost as there were walls that had scrapings and discoloration which shows the property needs proper upkeep. They property had a cute in home swing,but once you book, you get instructions to not sit on the swing. This is kind of misleading if you think you’re going to be able to relax in the swing during your getaway and you can’t.
I asked if I could check in earlier and I didn’t not receive any personal communication. I only received a screenshot of the check-in procedures that I already had. Even with checking in a hotel, you’re able to ask if early check in is available. This communication was very rude and impersonable. I live here in Nashville and I booked this space for a staycation for my 33rd birthday since we are quarantined due to the pandemic. At this time, people are hard up for money and I chose to spend my hard earned money at this space. Having the poor communication made me feel undervalued as a client. On top that, the disregard for cleanliness totally confirms the lack of care.
If you want picture worthy & minimalist style cuteness, this is a great place. However, if you care about cleanliness, good customer service & quality, this place would be last on my list.
For quality:
The sleeping pillows were very flat, filled with balls of cotton and were horrible. You had to fold the pillows maybe 4 times just to get some firmness to lay your head. The decorative pillows were cute and more firm, but I’m sure they don’t want people sleeping on the decorative pillows.
The entrance walls had a tone of scoffing and marks.
The bed was extremely hard and caused back pain. I almost considered going back home to sleep. The bed felt like I was sleeping on concrete.
The bedding itself was cute& comfy. However the mattress and pillows need to be changed.
The space is cute, but needs a lot of help on other areas.