I dont like to write negative reviews, but I had a frustrating experience beginning w/ check-in. I messaged Lisa the morning of my arrival to say I'd be coming in on an earlier flight than expected and ask if it'd be possible to check in early. I didn't expect an immediate reply since it was very early. I know early check-in isnt always possible, so I also wouldve totally understood if she told me no. But Lisa didnt say *anything* to me until 11pm that night, when she sent a message saying she's out of town. (She hadnt communicated prior that she'd be away, nor was there anyone else to assist.)
Even without that issue, I wouldve had a rough stay. I barely slept either night bc the sound of the neighbors walking(?) upstairs is INCREDIBLY loud. Well past midnight, the sound was so loud it felt like they were stomping right there in the room. More troublingly, someone in the complex has a dog that barked ALL through both nights, the kind of howl that suggests the dog had been left alone