The Airbnb was very nice and spacious and was not too far from the strip. It’s very well kept. The issue we had was upon entering the unit, we were having trouble opening the front door so Chris sent a maintenance man to replace the batteries. When entering the unit, we discovered that only the first floor ac unit was working. We asked the maintenance man if he worked with AC units and he said no but that he will call for an AC repair man to be sent. 2 hours after checking in, a man came through the door without knocking while we trying to nap in the heat. He was there for 2 hours I think. He was able to repair the AC but it did not cool down until late at night. I am a very understanding person, and wouldn’t have written a review of this length if there would’ve been an apology of any sort for the inconvenience. The property manager that called and texted me while we were napping in the Airbnb to notify me that the repair man was coming did not apologize. When I messaged Chris about it that day and throughout the stay, he either ignored me or answered the other part of my message and didn’t address this issue. He had said if available we could get a late check out. I asked him if we could, due to the inconvenience and said no because people were checking in the next day. The next day, by the time the uber arrived and we put our bags in, the cleaning crew had not arrived, indicating he could have been somewhat flexible. On top of that, I know this is out of his control, but the neighboring unit has a wasp nest on their rooftop so while we were in the hot tub we were constantly avoiding and catching wasps. Again, the unit was very nice, I just wish that the there could’ve been some apology for the AC not working in the hot summer.