When I started to get into bed the first night of my stay I noticed some hair on the pillows. I inspected the bed further and found more black hairs and some dirt stains on the sheets. I wrote to the host but since it was 11pm they could not help me that night. The next day I had to follow up with the host because they had not gotten back to me. After reaching out in the afternoon the local branch called me and a housekeeper dropped a set of clean sheets that evening. The rest of the stay was good and I enjoyed light in the home.