Amazing location, felt very safe. Loved the passcode to enter and use the elevator. Amanda was more responsive before check in. During the stay it was more vague communication, and no clear answers on anything. You will not receive any additional items you ask for, towels, sheets, anything. It’s basically a hotel and you only have what is initially provided. - 1 towel per person… for 5 night stay???? Ok, this would have been great to know before hand. Sink was very slow to drain, toilet needed to be fix upon arrival-thanks husband, the bed is not as described. It’s a Queen been, and a bunk bed in the additional room. Bunk bed was very unstable and not able to sleep on top bunk. Thankfully we brought a air mattress just in case. Our door was open one day, for who knows how long after we were sure to pull it shut. We contacted Amanda and asked who has access to our room, she sent maintenance (not sure why). Maintenance said the cleaning people probably opened it by accident, and to keep shoes or personal items by the door so they know someone is still there ??? He also was able to remove screws from our door with his hand and said that needed to be fixed.. not sure if he ever fixed it. Overall it was a great stay, but much different than normal Airbnb’s I’ve stayed at. It’s basically a hotel with no service. Location is the best thing about the place.