We had an issue with this company before check in one of the guests has a service dog and when I notified them about it they wanted to charge us $650 and were being very rude to us when we said that it was illegal to do so(it even said on the Airbnb sight they couldn’t charge service animals) we contacted Airbnb who resolved the issue immediately! When we checked in we loved the house and all the space but upon a closer look we saw all the mess and dirty items in the house. The baseboards were disgusting and we found mold in a few of the showers. We also had to contact them because there were showers that were clogged and wouldn’t drain the water. There was a huge stain on the couch that they tried covering up with a blanket. Also the top balcony that everyone was looking forward too sitting at the cushions were either extremely dirty or missing and the table was very wobbly and no one trusted to sit at it. They were nice enough to send someone over to open up the elevator for us because we had some guests that could not make it up all the stairs. The views here were amazing but I definitely won’t be staying here again.