Awesome communication! Timely responses and gave additional area information as well. The listing stated new but it did not appear new. The building and lobby were nice but once we got up to our floor the carpets were stained in the halls and markings all over the walls. The counters and beds appeared clean but the overall cleanliness of the unit was disappointing. The walls were all marked up with obvious hand prints. There was dirt and dust on light switch plates, lighting fixtures, around floor, and significant amount near the beds. There weren’t many kitchen towels that we found and no paper towels provided. There were cut outs in the walls of each bedroom I’m assuming for lighting but it took away privacy and you could hear each other. The latch system used to enter the building and room was easy once we figured it out. Location was great for what we wanted!