I really enjoyed my stay at Sonder. The location is great. You can easily walk to Broadway in under 10 minutes. There is also a Whole Foods and Publix within a 10 minute walk. Church Street itself has several bars, restaurants, and coffee shops within easy walking distance. The units themselves are nice. They are basically small studio apartments equipped with a full kitchen and a small table for eating or doing work.
I had to take off two stars because there were several issues with my stay there. When I first checked into my Sonder, the door code they provided to me did not work. I had to spend about 45 minutes with a support person on the phone to check in. After I was checked in, I discovered that my apartment did not have hot water. The support person I spoke with was very helpful and eventually moved me to another apartment that did have hot water. Later in my stay, the code for the front door to the building did not work and I had to call support again.
Throughout all of these issues, the support people were very helpful and did all that they could to resolve my issues. However, I'd rather just not run into those issues in the first place. Sonder needs to work out some kinks with their door codes.