Had some issues with communication, but overall a decent place. Pedro was very welcoming and repsonsive at first, but when a situation arose where I needed to alter my original reservation, I suddenly got the cold shoulder. Totally understand not wanting to deal with a guest altering an original reservation, but we never even received a message politley saying why he rejected it. It took over a day and series of one ended messages from myself to get Pedro to even look at my alteration request and then all we received back was a denial. Pretty poor "customer-service". We also had no towels in the room, but we managed.