Kate contacted me within an hour of my original checkin time with specific instructions. We had no problem finding or entering the apartment. The space was cozier & older than the pictures alluded to. Kate left a helpful book of suggestions that came in handy. The neighborhood was a quick Uber to Broadway & we always felt safe. There are some noisy bars nearby that were going strong past 2am. The window unit helped with the noise. Overall, it was a great value for our needs.