After reading the amazing reviews that this place has received, I was very excited about my stay. The communication with Amanda was great until the time of check in. After asking for an early check in and it was granted, I waited in the hallway for 3 hours hoping for Amanda to reply so I could get into my room. I am not sure if this was a rare incidence. But there was another group who were also having the same issues & bad communication. - so the only bad review that I would give this place is based on the communication factors and having to wait on the floor for several hours.
Other than that, the location is amazing. Walking distance to broadway! It was also my first time in Nashville so this was the perfect spot!