We wanted to love this place, but sadly it was the dirtiest and most disgusting AirBnB we have ever experienced! Despite the owner being a Superhost and advertising the Enhanced Clean process, this unit was anything but! We first realized something wasn’t right when we opened the rooftop door and were greeted by empty beer cans and boxes from the previous renters. Inside, our socks were black from walking the floors, fingernail clippings were found all over the kitchen floor, and as we pulled back the sheets to the master bed on the first night, we found a long human hair. GROSS! In addition, the walls were filthy and the dishes had to be properly cleaned before use. This is NOT what we expected in a “luxury home” and certainly not for the price we paid. In addition, we discovered minor damage to a few chairs and fixtures on the main floor.
While the owner did offer to send a cleaner halfway into our stay, we decided it wasn’t worth it as our weekend was already drawing to a close. This is a rental in Nashville very close to the downtown bar scene, making it prime for minor damage - we get that. But what we can’t excuse is the obvious filth. The owner refunded the cleaning fee in the end along with an apology, but I’m really not sure it was enough. While the location was prime and the overall layout was ideal, we cannot and would not recommend this rental based on our unexpected experience!