We didn't get to meet Khira in person but the check in details/ process was very easy and there was lots of information for us inside the house. Khira was in contact throughout our stay should we have needed anything which was lovely. The apartment is great, newly decorated and furnished throughout to a very high standard, we had such a comfortable stay here. The location was a little further out if town than we originally thought but the walk in and the free bus service were not far at all. We also used the 'Lift' taxi service quite a bit which was about $5 dollars back at the end of the night!