Connie was wonderful and so accommodating in every way possible! The loft was absolutely fabulous and even better than the pictures show. It was bright and airy, and provided a nice quiet place to get away from it all and be able to rest and relax at night. It had cute touches and sweet gestures, such as a Keurig and some snacks left in the fridge for us! We enjoyed staying at the Loft by the Park very much, and can't wait to schedule our next trip to Nashville!