First I would like to say that this was a nice property overall. When we first arrived we could not get the heating system to work. We contacted the host multiple times and nobody returned our calls. We stayed in a freezing cold property all night with no help at all .When I got up I contacted the host again to get some assistance and was advised that the maintenance man would be there but they did not have a timeframe. To make a long story short the maintenance man never arrived and we had to cancel our stay. When I contacted ANGELICA she was extremely rude and inconsiderate at the fact that we were freezing and needed help. She hung up I’m my face and STILL DID NOT SEND HELP. When I went to take a shower the tub faucet in the bathroom downstairs came off and water went everywhere. The screen in the down stair bedrooms balcony was broke. There is an older car in the drive way that doesn’t allow you to park. We checked to see if someone lived there but I could not see anything. The tv in the living room was broke and the fireplace did not work. The ice in the freezer tasted like it had paint or some type of chemical on it from the renovations or painting. Lastly the dishes were dirty and we had to over clean them. This host needs some more hospitality skills before trying to rent to anyone else.