Our experience was wonderful. Richard was extremely helpful. His directions to get into his home are clear. He also left assorted toiletries/snacks left by previous guests (none expired!) for us to use, which was a nice surprise. We knew Nashville well, but the detailed binder he provides would be A++ great for those less familiar. Finally, his location is PREMIUM. Ample parking for those who drive, and adjacent to the Belcourt/Hillsboro area. Would recommend to a friend.