The first place we rented did not have a blanket or pillow for the 2nd bed. It was after 7pm. Clark was willing to offer a different place so instead of enjoying our evening out in town we moved to a new place. Sadly the heat in the second place did not work, and with 48 degrees outside the house got cold the first night. We also were not given the location of the internet code so could not access internet that evening to plan the next day (he gave us the wrong codes on the phone). Clark was responsive to concerns. Someone came to change the heat control battery and asked if we could check it later. That was THEIR job, not mine. But we changed plans and returned to the unit after 5pm and there was no heat. So we moved to another place and now have heat. We wasted a full day worrying when we should not have been the ones ultimately responsible for the heater to work. Clark then had the nerve to charge a $91.00 cleaning fee PLUS $60 additional fees on $200.00 room fee. We would not have left if we had heat. I would never recommend this owner due to this being unacceptable charging when he did not provide an acceptable unit. The house is good as is the location. We were ripped off. Sad to waste my first day on the place to sleep instead of enjoying our stay. They failed to provide required items in the first and second replacement unit. We are now happy in another place enjoying this city.