Checking in was easy and communication with the team was great. Upon arrival we were happy with the location and layout of the house that had plenty of space for 12 of us. However, once we got to settling in we were disturbed with the uncleanliness of the house. The team was quick to respond and fix the issues that we presented them, but it honestly looked like the house had never been cleaned (thick dust on all fans/lights, disgusting air filters, hair in beds/showers, etc). It’s sad that places charge so much and don’t present you with a clean environment especially with COVID going on.