Amanda’s place was comfortable stylish and clean the bed was comfy and amenities exceeded our expectations . When we arrived we were unable to contact the host but we were greeted at door by her partner Bob he asked if my name was Shawn I said no he asked me if I booked their place for the night and I said yes and then he went in and verified with the host he came back and asked to see my phone to verify reservations he then apologized for the misunderstanding and Amanda later texted through the app to apologize for the misunderstanding unfortunately, during our stay we accidentally locked our keys in the room and we informed Amanda of the situation and she quickly responded stating that she was away from her home and will be back in 4 hours at 11 p.m she arrived at 11.30 p.m to open the door for us . I understand that it was our fault that we left the keys inside, however after a very long 7 hours drive we were exhausted and ready for bed and was hoping that she would be there on time these are all pretty minor issues but we were hoping for a better experience.