James was quick to message back when I had a question and even called me during the stay to mention a problem that I may encounter with the microwave, which I thought was nice. The pictures are really true to what you get with your stay. One thing I would advise, is that when planning for a bigger group, I would say 6-7 should be your max. There are 3 beds and a pull out couch downstairs, but, the pull out was not comfortable to sleep on, especially for a several day trip. We had to make the 3 beds and the top of the couch work for the 8 of us. Overall beautiful house and great service! I would recommend highly!