This condo is beautiful and the downtown location is ideal for a getaway in Nashville. Check in and check out were easy and Amanda was responsive up to a point. Unfortunately, the condo was not clean upon arrival. There were visible urine stains on the toilet, etc., and the dishes in the cabinets were filthy. The countertops were sticky and had crumbs. The shower was out of shower gel. Basically, the condo had not been cleaned. Amanda said she would refund the cleaning fee, however as soon as we checked out, she ended communication. This would have been a 5 star rating had it not been for the cleanliness. I am not a picky person to say the least, but arriving to your vacation to be greeted by pubes on the toilet isn't a great way to kick things off.