Lowell was a great host -- warm, yet low key. He was very responsive to our messages, which was helpful since we did instant book that morning! He provided us with the information to get into the room, and even though check-in was technically at 3 PM, he told us it was OK if we arrived a bit earlier. The space is set up similar to what you'd get at a hotel (2 beds, fridge, TV, microwave), but significantly larger and has a nice homey feel with comfortable couches.
He was also a lifesaver! We accidentally locked ourselves out and he was there to let us back in!