Frustrating, very dissatisfied we arrived 4pm check on time, the place was still dirty. The dishwasher, refrigerator, range and range hood were dirty. We gave them a chance to clean on our time but they missed upstairs They left the upstairs floors dirty and dusty, range half clean range hood dirty. They didn’t speak English so theirs no communication. Shower curtain and bath mats were full with smelly mold.
We called the host, for the dirty range he offer oven cleaner. We called for the missing bathroom light , replacement of the moldy bath mat and shower curtain in bathroom. He sent shower curtains and wrong bulb.
The refrigerator doesn’t keep cold in both homes. The back door lock needed a battery so we had to call. There’s no instructions for the TV so you have to call. No bath towels provided Just hand. We brought our own.
The host didn’t have a mop or broom to clean so we requested them and he provided both with shower curtains. Only stayed because of the holiday!!!