Communication was difficult. I wanted to check in early, but had to wait about an 1 1/2 hours before I was notified that early check-in was not possible that day. Which is fine. They then mentioned that I could drop off my luggage until it was time to check in. However, took me another hour for them to get back to me with details. So standing on a corner in Nashville with my luggage for a few hours, not the best way to start my vacay. (All of this probably could have been done through the app more efficiently, but at the time, the app was not functioning for me...) I had a lot of trouble getting the door to lock each time I left the room. No TV in the bedroom for those that need it to go to sleep... Good things: Pretty decent location. Skip the line at the Pancake Pantry for breakfast and find a seat at the bar at Ruby Sunshine. Good coffee provided in the room. There's a washer dryer, but no detergent... Clean, comfortable.