Communication with homeowner and ease of checking in was great. Hailey was very responsive and even allowed a 30 minute early checkin for our family. Be sure to check the amenities before booking to see if they have what you need during your stay. A couple disappointments were that there were limited kitchen supplies and no grill. There is a smart tv but no cable. There was no washer and dryer. The home is a bit older and owners do live underneath home but have a separate entrance. We did not see or hear them. Home is in a quiet neighborhood but a little less affluent than some of the other neighborhoods around.