He was very responsive when asking. Pictures were deceiving, pretty sure only a few were accurate. Several broken items in the home, but he said he was aware it and knows its not from us bc it was like that already. The circuit blew a fuse and he was aware of that issue as well, but did send someone to fix right away. Not the cleanest home, but the essentials like bedding and towels were clean. The hot tub was very unlevel and didn't get very hot. The fire place was unusable and didn't have the nob to turn on. For sleeping 13 guests there weren't enough plates and only 10 towels, without any extra for hot tub, had to wash them twice a day. These are nuances, but he was very accommodating and with a few tweaks to the home issues, it could be much better, but over all a decent stay.