Most disappointing was inconsistent hot water and radio silence from Bryan and Steph in response. There were only 2 of us staying in the home. On the first night, I took a shower and it was fine. (I take no more that 5 minutes for my shower) My daughter then took a shower hours later and had warm water initially, then cold. The following morning, I had a cold shower (only moments of warm water at the onset) and that was the only water usage that morning except normal handwashing which was fine. I notified Bryan and Steph. They commented that was weird and they would "come over pretty soon and take a look." It appeared they did come by as the shower curtain was moved, but that was the only indication anyone had been there. We took fast showers for the remainder of our stay to avoid the discomfort of cold showers as the situation was not in any way improved.
Additionally, there was no attention to the details regarding cleaning: there was someone else's hair on the bathroom wall, thick dust on the trim... When I see things like this, it makes me question the depth of clean of any of it, not to mention, the house and linens did not smell clean.
Also, the kitchen is well stocked as far as plates and glassware, but every airbnb I have stayed at before has had some cooking essentials such as a selection of spices. This kitchen does not. And while there is a drip coffee pot, there is no keurig.
To us, the decor mostly felt cluttered: a collection of knick-knacks the hosts felt the need to point out in the guest guide were not for guest use. Normally, I do not care about the decor, but given that it already did not feel clean, this made it worse.