There was barley any hot water for a shower, the plug for the washer kept slipping out and covered the floor in water and soaked the carpet. The toilet paper is terrible, towles scratchy. The top sheet on the bed had a black stain that I didnt discover until after I snuggled it up against my face. The bed was nice and firm, but the pillows were way to soft and didnt have any support. The employees were nice and helped as soon as I requested. It was more of a hotel vibe but without the complementary pool and gym.