We love the city of Nashville, and can’t wait to go back! However, we did have some concerns…
Whereas the location of the loft was good, and convenient to everything, other aspects of our stay did not go so smoothly. Overall, our expectations were mostly met, but definitely not exceeded...
- upon booking, we received numerous emails with lots of information that were difficult to sift through… but stated a lot of important information, so make sure to read!
- the check-in/check-out process was very frustrating, and we had to prompt the owner to share entry codes for the property upon arrival, despite her insisting they had already been shared; Check-out is 10am, not the usual 11am (as is for most US hotels), and if you want to extend that time, you must pay a minimum of $75; despite paying the full rental cost at the time of booking, we waited on an invoice for this extra charge, but never received it though we were told it was sent – upon check-in, we were without the codes, and were told that our oversight in responding to the invoice was the cause; after promptly paying the extra fee, the next email was incomplete, and still did not include the codes, and frustrating phone conversations followed; this was very frustrating and took a lot of coordination to rectify
- the cleaning fee was paid at booking, as usual, but the ‘house rules’ required us to load the dishwasher (and start it or be charged a fee!) and take out the trash prior to departure (to the correct location or get charged a fee!) – seems a little silly to pay a cleaning fee, and still have to clean… and there should be more than 6 glasses for dishware if the property is advertised for that size so that the renters don’t have to continually wash dishware
- ‘sleeps 6’ should mean comfortably… the property sleeps 4 comfortably, but the ‘luxury fold-out sleeper sofa’ is anything but that – this loft should not be advertised as sleeping more than 5 adults
- everyone staying at the property needs to go to bed at the same time as there is NO private spot to stay up and talk without being heard – yes, the idea of ‘loft’ is realized, but it would be nice to know for planning purposes
- lastly, we wish we had known about the lack of Cable TV and Stereo/Speaker system – we would have brought our own Apple TV or our own speakers to listen to music… after all, we were in The Music City!
Regardless of the above, we will always love Nashville, TN!!! Can’t wait for the next adventure in this wonderful Music City…