The communication with Diane was excellent! She gave accurate information from the beginning and always responded immediately. The apartment is very nice. Both bedrooms have enough space and the sleeper sofa is comfortable as well. I was especially impressed that there was so much for my baby! I didn't even have to bring a crib, my son loved the toys and was able to eat breakfast on the high chair in the morning. We didn't cook our own meals in the evening, but the kitchen is fully stocked! My friend forgot his one airpod, she shipped it the same evening. The condo is about a 20-30 minute walk from downtown and there are many restaurants around it. We went to Monell's - you sit at a table with strangers and pass food around like a family dinner. Very great!