We asked for an early check in and we’re told that I would be looked into. We didn’t care that we couldn’t check in early but when we arrived at 4pm to check in, we were told our room still wasn’t ready. At about 4:40pm our room was ready to be checked in. When we asked how long it was going to take, the lady at the front talked about how someone’s dogs used the bathroom everywhere (our room ended up smelling weird). The bathroom shower wasn’t cleaned when room service cleaned our rooms. I feel like they were in a hurry and that’s why some things were left unattended.