We were given the wrong door code so we were not able 2 get in until we received the correct passcode.
The hot tub was cold. We messaged them. They responded with " u can change the temp with the up and down buttons " they proceeded 2 explain 2 reach into the bottom & feel if that water was warm. If that doesn't work flip the breaker. None of this worked. The temp buttons were even locked so I am not sure how we could. We didn't even realize until the next day it still wasn't hot.
This Airbnb was listed for &105.00 a night $105.00 x 4 nights =$ 420.00 Somehow we were charged over $1200.00 & then an additional $250 for the dog when u are supposed 2 be a pet friendly Airbnb. I am not sure how the property can be listed on the Airbnb site for 105 but u end up with a bill over $1200 plus a separate bill of $250 for the dog. My husband was not with me I had all 5 kids & the dog & just wanted it 2 be a nice trip. Instead the kids were upset over the hot tub & I was overcharged & stressed!