First the good: The apartment is spacious with lots of available beds available if you need to pile them in. The accoutrements (towels, pillows, kitchen wares) were appropriate (though a toaster would have been appreciated) and though it took a bit we figured out the TV (mostly). It is not far (2 miles) from good grocery stores (Publix & Kroger) as well as the airport and interstate highways. With the kitchen & washer/dryer it is definitely a step up from a hotel room. If you got the right person in Vacasa they were engaging and helpful and customer focused.
Now the downsides: On our arrival Sunday afternoon (4 PM check in – we arrived a bit after 5) the access codes did not work. The Vacasa number (a company managing rentals and such) we called responded and the women was helpful and engaging while working with another client – and if we had not resolved the issue would have driven out to assist after finishing working with the customer she was working with. She provided an alternate code that still did not work But did work for the front door (actually in the back of the unit - that we eventually tried) – so at least we were able to get in. In communicating with her it was agreed that someone would come out Monday to rectify the front door issue. Once we got in the apartment instructions stated we should use the garage door opener with a vendor provided code – we tried and again no joy but were not given a specific code for the garage door. So, we let them know and they stated it would be fixed Monday. We did not get any communication Monday at all – so a dropped ball.
The apartment itself – you enter on the ground floor and go up 17 narrow steps to get to the living room (TV) and the kitchen and then another 17 steps to get to the two bedrooms and two bathrooms. So be prepared to climb stairs. There were minor issues showing normal wear and tear but nothing major with perhaps the most concerning was wasp nests off the small deck.
Bottomline: If you rent this be prepared to climb stairs and GET the accurate confirmed codes & instructions and ensure a code for the garage door is included. When the folks from the company came out Tuesday they changed the door access codes and even showed me it worked – when I tried it later I still could not use it to unlock the door (not a great automatic locking system) but we used the now operational garage until our departure.