Check in was a bit up in the air. I had to reach out to the host number to receive check in information. They told me as long as the pre-arrival check in was complete we would receive check in information, but I didn’t receive the link to complete the pre-arrival check-in until I reached out a second time. I wish I would have been sent the pre-arrival check in link rather than having to reach out twice for the information. This delayed our check in. I do wish there was more face-to-face interaction rather than the automated communication.
Other than that it was a nice room. A bit smaller than the pictures convey but was fine. Entering the room we were greeted by cold air from the air conditioner and some soft calm music from the TV which was a nice welcome.