For the money we paid we definitely have some pros and cons to mention:
Pros: super responsive when we needed to contact them. We were able to check in early, which was very helpful because our daughter was not feeling well. The apartment is in a great area, right in the heart of the gulch. Everything was very close. The space was clean.
Cons: A LOT of rules!! We understand the need for rules but some of them seemed a bit out there. There is a pool and the information provided states you need this wristband to go to the pool which our daughter said no one else at the pool appeared to have one. In the rules it mentioned that if you loose this wristband it will cost $250 to replace it. Which seems a bit steep for a green rubber wristband! The couch in the apartment was so uncomfortable!! It felt like sitting on cardboard. For the amount they charge they should be able to replace it for something decent. They only provide one FOB which was aggravating because our daughter needed it to go to the pool, and get in and out out the building, while my husband and I went to explore the area. Needless to say we needed it to get back into the building from the parking garage so a second FOB would be great to have.
The apartment itself was clean but the walls are paper thin! Train tracks are about 40 feet away, trains are active, so If you are a light sleeper you might want to go elsewhere. The building itself is very confusing, looks the same on every hall and there are no signs that direct you to the elevator, the way from the garage to the apartment is quite a walk which did not bother us at all but might be difficult for a person with limited mobility. All in all we totally enjoyed our vacation, but I think we will look for an alternative place next time.