Disappointed all (3)window views & balcony were of walls, parking lot. Parking garage very difficult to get into. Required hard turn in very limited space due to proximity of other obstacles. Communication not received timely as promised. Unable to watch/use television- chrome casting required. hallway carpets stained. Elevator had a lot of broken glass on floor one day- all day. Adjusting thermostat did not seem to have any effect. Ultra modern décor felt uninviting. Overall feeling is of absentee landlord who does everything remotely. There is a 24 hr number you can call- person is offsite. When I called re access codes she asked did I receive them in my email fm Airbnb. No I did not- or I wouldn’t be calling! Beside- Sonder was the one who said they would send. They market themselves as a hotel. They are not a hotel in any way. If the place is only for 20 year old, “gen Z” , or tech savvy people then state that clearly.