The positives: location is great, communication was always on point.
The negatives: Initially the listing stated that there were two king size beds in both rooms, but there were actually full/queen size beds which was quite a bit smaller and more uncomfortable for the set up that we had with our kids. The person who was there to meet us initially stated that I had seen a different listing but later apologized that there was an error and offered to not charge us the $100 for checking in earlier in the day.
We were told that we had to take out the garbage on check out or we would have a $50 charge which is a bit crazy since we pay a cleaning fee which is already included in our >$800/night rate.
Things that are important to know at check in:
There is a contract that you have to sign which states that there is $1000 deposit (though the person checking us in stated that the credit card is not run) but it is in the contract that you sign even though I did cross this out as well as various other rules in it. At this point, we had already checked in so I did not make a big fuss about it. They also request a credit card and your license that they make a copy of for incidentals. Again, this is not something I have done at any airbnb or vrbo. Perhaps this is something new, but I do not like having my information that some person has access to even though they state this this will be shredded.