Lori's place is a great, cost-effective option for Nashville. She's a very caring hostess and when she found out the hot water heater wasn't working the day before my arrival, she communicated immediately and offered to allow me to cancel with no penalty or get a refund on one of the two nights. I decided to stay and take the refund. She continued to provide updates on getting it fixed and felt really bad about it. I have a lot of confidence that Lori will always do the right thing with respect to these kinds of situations that are out of her control. The apartment is nice and I had a great stay at Loris'!