My review is reflective on the issue we experienced with having little to no heat in January. The B&B is heated with space heaters and also a A/C window unit that offers a button that reads "heat". After a sleepless night of no heat, I was able to connect to the owner and after a long deliberation of pleading to please send someone over to fix the heat, and to prevent the fuse from tripping in the fuse box, the owner finally offered to move us to another unit. Yes, I actually was fixing the fuse box myself!!! Unbelievable! Yet, once we were moved into the upstairs unit, all problems went away and we were able to enjoy much of Nashville and our get away and come back to a warm apartment. Both apartments were clean as well, bathtub shower area in both could use a major facelift!