This place worked for our needs, but it's a bit too expensive to be considered "luxury" for what you get. There were scuff marks/dings all over the walls, grouting in the master shower drain that made it look dirty, and the most concerning part - no shades or tinting in the restrooms! The place next door is so close that we could see everything they were doing (Crown Royal & solo cups on the kitchen island, etc) and they could see straight into all of our bathrooms (including anyone sitting on the toilet). Luckily the neighbors had shades and closed them on the 2nd day, but this place has no privacy whatsoever in the restrooms and it was very unnerving for my older family members.
Besides that, communication was great before we arrived, and the check in process was smooth as butter! I can't honestly say I'll stay here again, but it worked for our large group for the week.