Pros
-beautiful space
-exactly as pictured
-small touches like free snacks
-host is wonderful. She’s great with communication and made it a point to help us with any minor issues immediately.
We had a major plumbing issue during our stay. This is not something the host could control, but it got to the point that it was unsafe for us to stay there. The water heater had rusted out and was making the water brown. That meant we couldn’t shower, brush our teeth, wash our hands, or do dishes. We had our baby with us and could no longer wait on the plumbers so we had to leave. As we were checking out, maintenance came and replaced the water heater. If it wasn’t for the issues with the plumbing, this would have been a wonderful stay.
Now that we know that there will no longer be issues with the water, we would happily come back to this Airbnb. The host went above and beyond and the space was beautiful and spacious. We would definitely recommend this place. If it weren’t for the plumbing issues, this would have been 5 stars.
Keisha, thank you for doing your best with the situation you were handed.