The host went above and beyond! Delivered the key and fob to us while we were out to lunch. Great communication and patience since we didn't have our notifications on plus we weren't on our phones at lunch.
The location is great. Some construction in the window view but never heard it. The area feels safe. Having a secure parking spot was a sweet bonus. Parking is so expensive in the city. Easy walk to the Nashville City Winery.
That bed and pillows were heavenly. Dark room. Cute space and building. Washer and dryer plus soap was nice. Just had to remove the load of sheets and towels left in the dryer.
The pool is open but it's freezing cold. Nice to look at I guess.
Vending machines located in the building have an eclectic mix of snacks and toiletries.
My negatives would be:
Not once did we have hot water. Just warm. It's almost like the handle can't be turned to hot. Safety feature maybe? So we couldn't use the tub. Which was a huge bummer especially after finding the pool was a cold running pool.
Plus, I didn't find out about the hot water til after I cleaned the tub. The cleaning team needs to do a way better job in the bathroom and under the bed. A good dusting is needed too.
Plenty of towels, shampoo, conditioner and body soap though.
I know this is not on the host but man did it suck to be woken up extremely, aggressively by maintenance EARLY in the morning. They were painting the hallways. So they needed everyone to prop their doors open. Our door stayed propped open the whole morning. Thank goodness we pack earplugs! The noise was still ridiculous though. The lack of privacy and security we felt by having that door open til we checked out was not cool. At one point they needed the door fully open while the door was painted. Hello. They just banged on the door at 08:30 while we were asleep. Should have packed robes. There were flyers posted in the hallway but it vaguely stated painting happening this week.
Last ding, I wouldn't advertise the place with snacks and drinks. That was untrue.
I would stay there again and recommend it. The maintenance fiasco and hot water limit wasn't her fault. You can tell she takes pride in this listing and city guides. Thanks again!