Checking in was confusing. There's an odd form you have to fill out, but this form was only made available to me after 4, which was check-in time. Parking was confusing as well. There is a code you scan to pay for parking and in smaller print that there is another code to scan in the room that gives you the discounted rate.
Other than those complaints, I was very satisfied with the place. I did not experience the thin wall sounds that other reviews had, but that may have be luck. The location is very noisy, but my experience is that Nashville, especially this close to Lower Broadway, is noisy everywhere. It's only a short walk to Broadway, there is a Dollar General Express very close, and the room was very nice. Overall, I'd recommend this as a place to stay in Nashville, especially if you prefer to spend extended time where you are staying, easy to get comfortable here and is homey.