I would like to say my experience with Vacasa was good, but I would be lying.
We arrived in Nashville late, but despite messaging Vacasa hours before to confirm parking and how to enter, they responded with a canned message and then were not available when we arrived. They replied 8 hours later.
If you want to take a bath good luck the plug doesn’t work, if you want to open the blinds, they’re broken. The coffee machine only had decaf pods and they provided a kettle for hot water but no tea!
By the way nice touch with the guest book except they conveniently tear out the bad notes. The entire experience lacked the personal touch that comes with Airbnb and this company wasn’t in the least a good choice for the owner. I know now never to book with properties managed by Vacasa.