They were very helpful in booking the place one day earlier and it is in a great location. As far as cleanliness it could use a major overhaul. The tv remotes didn’t have batteries. The place has marks and dirt on the wall. The shower is missing a piece of glass in the master making it so you can’t even use both shower heads unless you want water all over the floor. There is no bathroom rugs either so you have to use the towels they give you so you don’t slip and fall. Also a couple of windows don’t have blinds or tint so sleeping in is kind of difficult.