Sarah was great! She was very proactive about communicating how to get there, what to do when to checkout, ect. Always a quick response too! The place was so much better than expected!! We really appreciated all the extra towels and toilet paper. There were 10 of us and we truly had everything we needed. Definitely appreciated that we could do a quick load of laundry with detergent and such provided. The place was super clean too!! In a more quiet area, which was amazing but still so close to downtown. I think I speak for all 10 of us when I say it was well worth it! Thank you so much Sarah 😊