Hello,
Unfortunately the home in this listing was not clean upon arrival. When this was brought to the hosts attention they advised me that my stay “ sounds horrible and that I should check out. They stated that it would be best.” As someone who is traveling from out of state and only booked this place…that was the most unsympathetic response I’ve heard. There was dirt hidden behind beds, dirty wash clothes, towels, sheets, and the list goes on. If stains are visible please just throw those things away. There was visible mold in the all three air conditioning units on each level of the home. The host took no responsibility for it and stated it was just dirt after my stay. The host has a cleaning company come in and does not see the home so they could have known that; which is why I brought it to their attention. The host was disrespectful and stated that if I wanted to stay somewhere clean then I should have booked at the Ritz Carlton. The lack of professionalism in the responses from the host alone shows that they have been alerted to this before and they are not afraid to show pettiness. I did read reviews after I stayed and see that other guests have had issues with cleanliness here. You will see skid marks on all the walls at this place. The host declined to refund the cleaning fee and did not offer to send the cleaning company out during my stay even after alerting them to the issue the day of check in. The area is also sketchy as previous people have mentioned in reviews. When I asked for a refund for the cleaning fee the host declined and decided to send a request for $40 to me in retaliation. Please beware of these “superhosts” as they have decent reviews but you must read the majority of them to know about the listing. This is the only host I’ve had an issue with and please be advised that they are extremely unprofessional!