Everything was just as promised. We specifically wanted to stay in this area because we were visiting family close by. It is an older building, but everything was very clean and in good working order. We enjoyed beautiful walks through the neighborhoods, finding a lot of excellent local eateries and shopping in Hillsborough and 12 South. It’s a very short ride to downtown and was fun knowing we were staying in Music Row! I personally think this place is best suited for 4 people, as I wouldn’t want to sleep on the futons or air mattresses. We only had three, so it wasn’t a problem. I never had to contact the owners because all the information we got was accurate and complete. I would stay here again.