I have to tell you the bad before I tell you the good. We where in town for a work trip with 4 employees at our company. We had to get up early. Fire alarms went off at 4:30 am. I pulled batteries out and unplugged after we went through the house and outside to make sure neighbors didn’t have any issues. That was the bad! I emailed Alex. At 7:30 am Alex responded and was very apologetic. None of this was a big deal to us. He immediately called contractor to resolve issue. Alex wanted to stop by and bring us gift cards and local brewery beer to compensate for any inconveniences. I assured him it still wasn’t an issue for us. He then comped 50 dollars as a token of hospitality. He communicated fast,well, and above all courteous. The place is immaculate, I highly recommend the use of this property for all. It has my vote for one of the best in Nashville not just because of the place, but Alex is top notch.
Thanks,
Matt Pearce