We only stayed one day in Nashville, but we did have a very comfortable stay. The apt is well located and there are several walking distance bars and food places if the weather is bad and you don't feel much like exploring. Parking was a bit of a challenge, but we did eventually find a free spot on a side-street. We never met Kate personally, but she did a great job of leaving instructions and suggestions. Kate was also was very understanding when we requested an earlier check in.