I had a rough experience here, though the host Brad was communicative and friendly. I had conversed with him about possibly cancelling two nights and he was nice about explaining why we couldn't do it. That was fine. When I checked into the condo, I was overwhelmed by a horrible chemical smell from a cheap plugin air freshener. Somehow the “scent” had accumulated in the bedroom to the point where I became nauseous and ill. I found the plugin and removed it, but the smell lingered even with the windows open (and it was freezing outside), so I asked Brad for a fan. He had a fan delivered the next morning, which I had to run throughout the entire stay to keep the air circulating to limit the smell. During the stay I also encountered a few things that were out of place: 1) the cleaning crew had not emptied the trash and left cleaning supplies out on the sink, 2) the TV and internet setup was entirely unplugged so I had turn it all back on, 3) even when plugged in, the cable modem went out frequently. Brad said that they would fix all these issues so I hope that there are no more problems like that moving forward. Also note, the condo is located in a large building that’s in a somewhat remote location, so take an Uber/Lyft at night which only costs about $5 each way.