Anne was easy to communicate with both before and during my recent trip to Nashville. She was there to check me in on arrival and showed me everything I needed to know about the apartment. It was fun staying in the neighborhood, and the apartment was just as described! I had everything I needed for a fun 3 night trip to Nashville to visit my son. Great neighborhood with many places within walking distance or an easy drive. Anne checked in with me via text to make sure everything was going well with my stay and to see if I needed anything. I didn't, but it was very nice to know she was there if I did!