With me communication is key and they definitely nailed it when it comes to that, when I needed them they were quick to respond.
As far as my stay the place was clean and the beds were comfortable.
I wish there was a stand or something in the bathroom, sharing the house with a few different people kind of sucked, lugging our stuff around back and forth. There's also no place to hang your towels.
The pictures on the page should be updated as there is a few things that are different.