I wish I did not have to write a negative review. My group and I had high hopes for this place. The pictures looked great and it had great reviews. Upon arriving, the house looks abandoned. The door was left open. I called and messaged UrbanNashville to advise of this and received no response. After walking around we noticed flies everywhere. Not just live flies, but there were dead flies on the walls in the bedrooms, living room, and bathroom. To top it off, there were ants crawling all over the countertops by the sink and the stove. We contacted UN to address our concerns. At first, they tried advising that the lack of cleanliness was an “oversight” and asked if we wanted to have them set ant traps and send out an exterminator. There were ant traps already set out when we got there with a new box under the sink. UN was well aware of the issue yet did nothing about it prior to our arrival. Due to the last minute issue, trying to find a hotel for a group of 7 was impossible and we were forced to stay. Aly provided a 20% refund however, that does not make up for the disgust we had to stay in. We contacted AirBnB support and provided pictures of the flies and ants but they didn’t feel it was sufficient to do anything further. Needless to say, they were and are no help. The fact that AirBnB allows a place to be rented out in the terrible condition the house was in, is appalling. Lesson learned: stay at a hotel next time. We will never stay at an AirBnB again. Terrible experience.