communication with the host was on point she didn't take long at all to respond to any of my questions or concerns also the location was great due to the fact it was only 11-15 minutes away from downtown and only a couple of minutes away from fast food restaurants in the area . Now as far as the place itself we did run into a few surprises that we didn't expect as far as things being broken and not fixed but overall this place is outdated and needs a major upgrade