We loved the location. It was within walking distance of Downtown Broadway. There was a Starbucks and DD right beside us. It was also right near the Country Music Hall of Fame. Baggage Bellhop was very efficient and easy to use for our bags ahead of check-in. We did not have any issues with Latch. Our condo was exactly as the pictures show. We also enjoyed sitting out on the balcony. Dylan was super responsive to all of our questions and needs, which was also very nice. It was a great trip, and I would definitely come back in the future.