My boyfriend and I stayed here for one night on a last minute birthday trip and had a fantastic experience. Luis replied to every message within minutes, and with a friendly attitude. They even allowed us to change our check-in/check-out times with no problem. The location was great, we were able to walk to and from meals in the downtown Nashville area and visited one of the many parks in the area for a bike ride (they do have bike racks in the parking garage, which was super convenient). While the location was great for outings, the pool and the courtyard were so cool that we had a hard time deciding whether to go out on the town or just hang out at the complex. The room was spotless and had a very cozy/romantic feel. We did not hear any noise from neighbors, and we only stayed for a Saturday night so the nearby construction was not a problem, as some other reviews have stated. I was excited about the minimal amount of work for the check-out process. We loved our stay here, I definitely recommend the place and the hosts.