Unfortunately, we were not impressed with this experience, which was very surprising to me considering all of the positives reviews I've read about this place.
After tripping over a curled rug corner inside the front door the first thing we noticed was that the living room furniture didn't match the photographs. The pillows on the couch were stained, the desk, desk lamp, and chair next to the desk looked like garbage and the couch wasn't much better. Most of the furniture in the place was chipped or just felt like a cheap afterthought. The "welcome" sheet felt way more condescending than welcoming.
The decor was very lacking, especially in the kitchen where some tacky pop-art is awkwardly placed partially over an electrical box. There were nails/screws sticking out of the walls all over the place. The lamp in the bedroom was only for show apparently and did not work.
We found tons of dust on the baseboards, door frames, etc., lots of rust in the kitchen cabinets and bathroom furnishings, chipped paint all over the walls and kitchen cabinets, black mold/mildew in the bath, the bathroom faucet was rusty and had a broken drain-knob but water was backing up in the drain anyway just from normal use. The kitchen appliances were decent but the fridge wasn't cleaned very well.
There were places for smoke detectors in each of the bedrooms and the hallway between them, but all 3 of those smoke detectors had been removed. The one remaining smoke detector, in the living room, had dead batteries when we tested it. We couldn't find one in the kitchen, nor could we find a fire extinguisher.
The first night there I pulled one of the kitchen tables out to sit down and the chair literally fell into pieces. This made me very angry because my mother and my girlfriend both have chronic back conditions, and if either of them had sat in it, and it had broke, their conditions would very likely be worsened for the rest of their lives. More cheap, garbage furniture...
The street lost power for 1.5 days due to storms in the area so my parents had to stay at my place for a night. Obviously nobody is at fault for that, but it would have been a nice gesture for the host to at least offer some additional blankets, a rebate for the day, or anything..
Overall I found the place rather depressing and I was thankful that my parents could spend the majority of their vacation visiting me at my house, because this AirBnb would absolutely not be where I'd want to stay on vacation. My parents are pretty easy going and they said they would consider staying here again, but that they would definitely look at other options first.
Check-in was easy and quick, Jean and/or Lacy were quick with communication, and helpful. Brent never responded to a single message that I'm aware of, and when Jean/Lacy asked Brent to confirm whether or not he was getting our messages he never responded which further convinced me that all he cares about is the money he's making.