I was their first guest. Emily went beyond with food for me as I drove all day to get there. I got there late and she was very gracious. She showed me how to work the lock. The only time I saw Ben and Emily was the day before I left and that's because I wanted to tell them both thank you as I was supposed to leave early the next morning.
The location is convenient to get downtown. We used Uber and it was about $15 one way. Well worth it!!
Since, I was their first guest I made a few suggestions--more hangers in the closets and maybe have a snack basket for those coming in late.
I had plenty of towels. They had shampoo and conditioner available which was great because I had forgotten mine.
They were very down to earth. Easy to talk to and willing to improve.