Very clean, quick responses to anything you might ask before the trip and during your stay. This place is within walking distance to many restaurants/bars/etc. You might want to note the parking garage right beside Banner Lofts is overpriced, but go three blocks over on 6th to the Library Garage and it is $14 a day max. Fairly certain it is probably the cheapest garage in this area. This building is also secured with access codes, so we felt very safe. Enjoy your stay!!