The house wasn't clean when I arrived. I spent hours cleaning it, very disappointed. Many things were broken in the house. Stained dirty carpets, dust balls everywhere including hair, dirty counters and floors. Had to check all dishes before we used them because 85% of them were dirty. Before the dishwasher broke it made the dishes more dirty when they came out, black stuff all over the dishes. You don't deal directly with Jonny, you deal with James on his personal cell phone which I do not recommend. Always communicate through airbnb messages so airbnb can see what the conversation is. It takes multiple days for Jonny to respond despite the hour response time he has. When I didn't respond to Jonny less than 24 hours later he sent someone to the house and they opened the front door which was locked so they used the code. Very unprofessional. I will never be staying here again. The heater broke and dishwasher broke. The dishwasher never got fixed while we were there. It took days to get a response about the heater being broke. They are very unprofessional all together. It's definitely not worth the price at all! They had lawn care for the house but they never let us know when they would be coming so people would just be on the property at any given time, on the porch in the backyard. They would start super early and everyone in the house would be woken up from the leaf blower and lawn mower right next to bedroom windows. I asked for a refund for the cleaning fee and wasn't given that until I tried to cancel my reservation. The only reason I feel I was refunded the cleaning fee was because since they refunded that I couldn't move forward with the cancelation of the reservation.