I don’t typically leave negative reviews but I feel as though it’s necessary so Sonder can fix these issues for future guest. Our place was dirty. The walls had dirty handprints all over, our bathroom doors were visibly dirty, the grout in the showers was moldy. Our blinds were twisted in all different directions and we couldn’t get them open. Sonder did send someone out who straightened the blinds and asked what areas he could clean. We showed him all the walls and he kept repeating “oh a magic eraser would take all this out” and I get that but it should have been done before we arrived (and he didn’t have a magic eraser) He grabbed some spray from a cabinet and some paper towels and wiped the walls. He was a nice guy so I felt guilty to have him wiping down walls when in all honesty there wasn’t anything he could do to make me feel this place was clean. It was too late for that. A few other things… there are no tvs in the bedrooms, there is only one in the living room. The beds are very hard. It was extremely difficult to get a good nights sleep. This is my first bad experience with an Airbnb. I understand things happen and I truly hope these issues are addressed. I would like to mention a few good things about the location specifically. It is within walking distance of some cute little shops and several restaurants. We tried Hopdoddy burger bar, taco mama and meet noodles which were all pretty tasty. E3 chophouse is right outside the place and had a rooftop area that we loved.