I believe Stay Local was extremely organized in helping prepare to the check in, parking, and check out process. However, when we arrived the first thing we saw was a loveseat with the couch bed pulled halfway out of that was broken. The couch cushions were just thrown on top of it. The underneath of the couch was dirty with crumbs and dirt and there was a disgusting stain under the pull out couch mattress. After calling them I was informed that they were aware of the situation and were scheduling maintenance to come fix it (why weren't we notified before arriving that this was an issue). After several hours of waiting expecting a maintenance person we were told they couldn't fix it (which is understandable) and that they would bring us an extra air mattress to make up for the broken pull out bed. After reading through previous reviews it appears the couch bed has been an issue since at least September 2021. I feel like it should've been addressed before it completely broke Additionally there are stains on the walls that could easily be removed if wiped down, dust and hair on all of the baseboards, and food crumbs from previous guests under the chairs in the living room.
While I understand there was nothing they could do about the couch bed, I feel it would've gone a long way for them to reach out themselves to notify us that there was an issue before we arrived and saw it.