Mostly it was a great 3-night stay for my family and me and I'd rate the accommodations 3.25 / 5.0.
Pros: We've stayed in several of the these townhome Airbnb's and the 4-story townhome layout was what was expected and served my parents, my wife, and myself pretty well for our Nashville trip. The townhome keeps all of us close together versus a hotel room and the Airbnb accommodation rate per night (excluding cleaning fee / service fee / and taxes) is very reasonable for Airbnb standards.
Cons - For future guests, note that these are the areas that I didn't feel were "luxury accommodations". Full disclosure I am a neat, clean, and organized person, so take what you will from the bullet points. Also note that I fully understand this Airbnb is primarily utilized for large groups of people, so of course time will not be kind to the place. That said, in no particular order:
-I estimate only 25% of the premises were “cleaned” prior to our arrival; i.e. hardwood floors were dirty; tables dusty; miscellaneous garbage remnants from previous guests found on area rugs and on the ground. (I just expected more "cleanliness" when we pay a $300 cleaning fee that is tacked on to guest stays).
-beds/linens are definitely a very low thread count, almost paper-like (not "luxury"), compared to a nice hotel
-towels provided were the cheap / thin (not "luxury")
-one shower doesn’t drain, end up standing in a few inches of water during the shower; the sink drain doesn’t have a stopper (not sure how the owner would know this unless informed, so I did inform).
-TV’s in every bedroom, but they were useless as its counterpart remotes were not provided; we found random remotes in other rooms, but some didn't have batteries and those that did have batteries did not pair with TVs; battery covers missing on a few remotes somehow (I'd think the cleaning crew would be responsible for checking/having ready for the next group of guests, but if they are not responsible, then I am not sure how these would ever be fixed.)
-Rooftop: Tables/chairs thrown about/not set up for us. Missing cushions, and the cushions that existed were horrendous and we would not sit on them
-fun surprises in nightstands, such as a dirty sock in one room and a can of tobacco in another room (cleaning crew responsibility)
-each storage basket has an assortment of game cards / playing cards thrown in it, like not in their boxes and seemed to not be complete sets
-Couch was definitely not “luxury” as it felt like sitting on metal bars.
-Several wall art pieces are missing; the walls are full of black marks and scuffs (not all that impactful to our stay, but just takes away from the advertised "luxury" feel).
-Vents are full of dust balls spilling out of it.
-Closets, while nice and large, have no hangers so you still live out of a suitcase
-Very noisy inside the house due to proximity to highway (not the owner's fault, just a fact)
I probably sound like such a pompous person per the above, but I just feel that too many times reality doesn't meet advertised amenities when I am vacationing. I assume the Airbnb photos are from when the house was first built. Time has taken its toll on the place and the photos are a representation of what its "luxury" once was. But overall, the above comments shouldn't deter anyone from booking reservations at this place, I just feel responsible to report the reality to the next potential guests.