Hi Craig- while there were many things we love about your place our group felt there were some things needing attention. Sorry for the dupes in anything we have talked about on the phone…
It appears like your cleaning company is not doing a thorough job… from towels not being hung up… hair in the shower, no dish detergent for dishwasher or soap for the washing machine.
Also- I can’t exclaim enough how disgusting the pullout sofa mattress was and then on top of that it was BROKE! and not a little broke. VERY BROKE. Like not usable broke. You can’t list that as a bed for your renters. That was extremely disappointing and misleading.
There were no hand towels in the place and also it’s pretty disgusting that there was other renters soiled laundry on the premises in the closet. We discovered these while looking for a matching set ie fitted sheet and flat sheet. There was only flat sheets available. Also many extra pillows BUT no pillowcases for them. We actually had to run a pillow sham in hot water only because no soap for washing machine- to put on a pillow for one of our friends.
So there you have it. It is an extremely honest and accurate review.
And while you were courteous and friendly on the phone and had the items delivered - it was late and after the fact.
Respectfully,
Anita Bolen