From the start I didn’t really have a good feeling about this. They obligated me to download the app and they were asking for so much information. They wanted a picture of my license and a picture of myself even though AirBnb already has the information. Then covid hit again and me and my family were sick, so I wanted to cancel, and get some money back. When I tried to cancel, they weren’t polite about it at all. They show no compassion. I wouldn’t recommend this to anyone, its not worth the money that I spent. Also make sure you read their cancellation policy before you agree to it.