great location. comfortable bed and shower. adorable kitchen but nowhere to eat meals besides the sofa or small table on balcony (not applicable during visit on chilly days).
during my stay, the wifi was not working upon my arrival. i contacted the hosts who quickly replied offering suggestions, mentioning a storm as a possible cause (though the storm began hours after my arrival), and then not checking back in until i inquired again on each following day. they offered an apology and a call to the provider but at that point was far past inconvenience. phone service was very low already so this further frustrated the issue. as this visit involved some work, i spent funds to bring my work elsewhere and hours of time frustrated with this and trying to troubleshoot. the hosts were thankful that i brought it to their attention but it was never rectified.
i was very respectful in my communications with the host and will continue to be. in fact, i probably over thought leaving this review because i don’t mean any harm and applaud all entrepreneurs making it work. as a business owner myself, i would have handled this very differently. i did not receive what was offered and lost out financially and holistically. the hosts expressed their frustration that this has never happened to them and then ghosted as consolation; in my business, i offer something in return for what was missing. i wouldn’t book with them again because there was no wifi but because i felt like “just another guest”, which never makes for a great experience.