Booked 6 weeks out. I reached out about cancelling less than 2 days after the 48 hr full refund window hoping for the best. Family situation came up. It took 5 weeks to get a response. Owners response was that they didn't see it but they could help cost wise if cancelling but I would still would have to pay the cleaning fee. I said we were able to make it and then was asked if I needed a parking spot (yes) and if so, it would be $25 a day. What?
The door to the bathroom (toilet 6 feet from the bed) was broke and would not close more than 1/4 of the way. The door was never fixed while there. The fire alarm cleared us out of the apartment 5 times one day/night. After 3rd time, I asked whats up and owner said it was a sprinkler. That feedback would have been nice to know. The upstairs neighbor was late and very loud so I slept with headphones on. Great Location - Clean place. Owner cant control Fire Alarm or Neighbors but I can help set expectations of owner and building.