Todd was very enthusiastic in preparation for out stay. When I look for an AirBnB experience, I know there are degrees of professionalism no matter the size, space, or location . Just like the difference in customer service you expect between a budget INN vs. a 5-star Hotel. Todd definite prepares and expects to provide the 5 - star experience. The home was clean and charming for its historical relevance. We arrived on the day-after the Great Blizzard of 2016. Todd kept us in tune with the weather and community conditions plus cleared out snow and set up slip-proof mats/blankets in the entries. Todd offered great insights on the area & provided the extra sleeping accomodations in event our large group chose to stay. Due to relative shut-down of Nashville and poor road conditions, we deferred to book a couple of rooms also at the Sheraton within walking of the main Broadway strip, but my wife / I still used the Pink House overnight and found the commute very straight, direct and easy enough where given a better circumstance, the house would be a great place to explore Nashville. Hope to be back and get the most of it. Can't go wrong here.