This Airbnb was as picture and described - beautiful, clean, and ready for guests. Aside from those positives, the experience felt somewhat uncomfortable. This is an operation, a business, not an Airbnb that will make you feel connected to the place or the people who live there. No one lives there. They’ll gladly charge you hefty fees to do things that are usually favors: mailing an item left behind or letting you leave your luggage for an extra hour while exploring the neighborhood. There were also automated message systems which consistently generated the wrong check in and out times and caused confusion before the stay and a point person who could help if we needed it, which made the experience feel so corporate and sterile. This is truly a beautiful space but the experience was just not our cup of tea!