The location is in a residential quiet neighborhood & the house has a lot of old character to it. Jamie communicated with us & was very accommodating. I truly appreciated his approval to allow my dog to stay. You can tell he's a dog lover. The house was clean and upon arriving we found snacks and a bottle of wine for us to enjoy. We didn't drink it but it's the thought that counts. Additionally, the beds were very comfortable, I slept well.