Matt and Steph's place had everything you could ask for in an airbnb. It was clean, safe, and close enough to all the touristy spots in Nashville. Matt and Steph texted us to make sure we had everything we needed, and were willing to hold on to our bags after "check out." We didn't need a lot of assistance, or recommendations, so we appreciated the space that was provided. However I'm sure if we did need more assistance, they would be willing to help. It really was a perfect stay and I couldn't have asked for a better first airbnb experience.