Upon arrival, we received a message of when we would be arriving and we stated we would be there at 4:00 pm as check-in was listed at 4:00 pm. We ended up having to call the host for keypad information as we did not receive any further information prior to our arrival as the cleaners were still there.
When entering the home we noticed that behind every entrance to the home (front and back doors), there were holes in the walls. We also noticed the pictures on the Airbnb app were not accurate with the home. The only up-dating we noticed was the sink and countertop, along with appliances in the kitchen. It had a very strong musty and mildew smell even though the cleaners had just left. We had to go out and purchase air fresheners along with a house deodorizer to tolerate the stay along with our own cleaning supplies items. The provided one roll of toilet paper for our week long stay. The windows did not have screens on them, so we were unable to open windows to let fresh air in.
All furniture in the house was very well used, and the master TV had to be controlled by the buttons on the TV itself and not the remote.
The tile floors were all uneven and missing grout and pieces were loose. The bathroom sinks were loose on walls along with all hot and cold lines being opposite of what they should be, so our kids were scolded at first.
The yard was not kept up with, it was overgrown and full of garbage. The home was not geared towards a family, it was geared more towards young partiers.
It has been two days since check-out and our packed clothes still smell like the musty house.