The unit itself was very pretty but it is an apartment on the third floor with no elevators. This isn’t mentioned in the ad at all and I was lead to believe it was a house. So if you have anyone with limited mobility like we did, you’re in trouble.
When I contacted the property management team it took a while for them to get the manager to call me back and they were unfortunately not able to do anything besides offer a refund if we found a different air bnb. As this was the day of the trip and we had such a large party this wasn’t a feasible option for us.
It left us in a very bad position personally due to their advertising. But the unit was what we expected besides that point.