Jon, communicated all logistical information well in advance of the arrival at his property. It was easy to find and the keyless entry was such a bonus during the stay! He made himself available via cell phone during the stay which was a nice addition in case there had been questions. He had been so thorough in the prearrival details and the very well prepared ring binder with restaurants, places to visit and other information about the area that it was not necessary to contact during the stay.