The duplex is nice and very comfortable. The place was clean. Everything was there including toiletries, shampoo etc (tho we brought our own shower stuff). This was our first experience using Airbnb. Pretty quick responses from the host and he called when the TV was in Spanish and I couldn't figure it out. Wednesday, the day before we left, a semi had come by and tore the cable cords out of the power pole itself, taking out our cable and wifi services for the remainder of our stay. I had called the host right away. Host said he be there in 1-2 minutes. No biggie. 35min later I was calling back because it was on my sister in laws car and I wanted him to see what was going on for himself. He gets there, isn't personable at all, calls and yells at someone on the phone, they call back, he yells again, gets in his car eventually and leaves w/o another word said... Just thought even a thank you for letting me know would've been nice. WiFi was one of the main things on my Airbnb must have list so though it wasn't his fault, he could've at least been professional about it...