I am never one to write a bad review. I usually always just brush off the bad experiences and go about my day. However, there were a few things that happened that just made this experience frustrating and disappointing. It truly was one of the worst Airbnb experiences I’ve had, sadly.
- I requested an early check in weeks in advance because our flight was scheduled to land at 7:00am and we didn’t want to Uber around Nashville will all of our luggage until 3:00pm. They told me to check back the day before arrival for an answer. I checked the listing the Monday prior to our arrival (Thursday) and saw the property was vacant that Monday-Wednesday (they have a 2 night minimum). So I messaged them on Monday to inquire about early check in saying I saw the house is vacant until our arrival, could I get early check in and offered to pay more. They told me no, still too early check back the day before. Checked back the day before, they then said check back later in the afternoon and we’ll have an answer for you. Checked back later that afternoon and they then said no, message us when you land in Nashville. This made for a stressful time trying to plan things not to mention the house was vacant and they kept delaying a response about early check in. They ended up honoring an early check in and we were able to get in around 8:30am, it was just annoying we didn’t know until literal last minute. At this point, still wouldn’t have written a bad review over that but was frustrated with that whole thing.
- There was only 5 of us staying so we each had our own bed. We stayed for my bachelorette so I was the lucky one to get the master bed. I ended up discovering what looked like someone’s lipstick/makeup all over the pillowcase, sheets, and duvet cover. Huge stains all throughout, it was disgusting. What’s worse is I then was assessing more and turned over one of the other pillows and found a huge stain of dried blood! I can’t even tell you how disgusted and shocked I was. I sent the hosts photos and they dropped off a bag of clean bedding and refunded me the cleaning fee. They did apologize for the inconvenience but that is totally unacceptable! Especially with COVID, you’d think their cleaning services would be even better than usual.
- We did really like the convenient location. Uber rides to downtown were only about 5-10 minutes depending on traffic. Aside from the filthy bed, the house is very nice and spacious. Master bedroom tv didn’t work but we didn’t go to Nashville to watch tv so I didn’t care. The master bathroom was huge allowing us girls to all get ready without feeling cramped. The other girls did rave about how comfortable the other beds were.
Unfortunately it was such a bad experience between the early check in communication and the bloody / lipstick stained bedding that I would not stay here again.