very quick to respond with our needs. extra towels, sheets, TP. etc... clean and cozy. 5 girls . very safe neighborhood. walked to local bar at night. Uber to Broadway definitely. wouldn't recommend 8 guests. too crammed. 6 max. 4 best. futons are practical. not comfortable for sleeping. had everything we needed for morning breakfast. only meal we ate there. back to change and sleep.. would stay again! highly recommend .