Keep in mind that this company does not really operate on Airbnb, other than advertising. This review is reflective of that experience. They were unresponsive to our messages through Airbnb regarding a couple issues that we had, like missing sheets and blankets for one of the beds. They were aware we were three people, and this place has three beds, but only two blankets were supplied. Sonders has their own app that they want you to download and use. They were responsive through their own app, and we were able to get the blanket the next day. The place was clean and a decent value compared to the market, especially if you are splitting it with friends. Easy Uber rides to downtown for about $10 during the week. One of us not having any blankets for the first night was a major letdown, along with the frustration of having to use their own software instead of Airbnb. I’ll probably leave a better review on their software, but this Airbnb review is reflective of our Airbnb reservation experience. They could have better integration or have part of their team actually pay attention to their Airbnb reservations. Trying to redirect all of your guests to your own proprietor software seems a little off to me.