Karen was great and responded immediately to my texts. It was very smooth to get in and our and the apartment was in a great location. We were happy with our stay and it was also nice to be able to watch some TV when we got back from a long day out. The location was right of a street with a ton of cute shops and also a coffee shop/restaurant that we went to every day! I went for a couple runs in the mornings of my trips and it was scenic/relaxing running by the local universities and neighborhoods.