Staff was super friendly and welcoming the entire time we were there. Check in was simple, quick and easy. Hotel looked great on the outside, lobby was super nice and clean. Booking through here probably isn't the best way to go if you're there for more than 1 night or want something on the quiet side, we just assumed we would get a queen or king bed but when we got to our room it was close to a twin with a sheet for a blanket so we didn't really get good sleep and we didn't realize how close the pub was to the hotel itself, it's almost connected and unfortunately for us our room was lower level with the door facing the pub, the walls are super thin so we heard the nightlife of the pub all night long and anyone who walked by we heard them so clear. Neighborhood wasn't a bad area but it was definitely active all night long, constant cop or fire truck sirens all night since this sits off the highway. Not the hotels fault if I knew any of this I would've asked for a queen or king room on the other side of the pub. Room itself was clean and nice and the bathroom was clean, bed wasn't comfortable at all. If we do come back we know now to book through the hotel and ask for a certain side of the building and bed size.