Host was always very prompt to respond when messaged. The amenities and finishes of the condo are gorgeous. Like others have mentioned, checking in and parking is a bit confusing, but that has nothing to do with the quality of the condo. Cleaning fees seemed a bit high considering there was a $50 fine for not loading and running the dishwasher before you left along with having to strip your own beds and such. Other than that, if you are wanting to visit Nashville this is a great place to stay!