We traveled in from Florida and had plans that early evening scheduled around our check in time.
We checked in at 4p and walked into the apartment. It had not been cleaned. The beds were a mess, trash, dishes and food everywhere. Hair all over the bathrooms and the shower. It even smelled uncleaned and I didn’t even want to use the bathrooms :(
Apparently the cleaning lady forgot she had to do this room or didn’t see it on the list… this is what she told me when she finally arrived to clean.
We had to leave our personal belongings with her while she cleaned. She finally finished up about 7:30pm. The tub was still gross with hair everywhere but whatever, I was over it.
The owner of the apartment said he’d give us a refund for the first night. I was pleased to know he was going to do that being it was inconvenient.
Well communication stopped, they claimed AirBNB is having problems with the refund but I just spoke to someone who got one a couple days ago. He stopped responding complete when I ask him if he was able to get ahold of AirBNB for the refund.
Overall, the apartment complex is in a good location. The apartment needed to updated and the shower was completely clogged up so it was more of a disgusting bath and the shower curtain had mold.
I would personally stay at the apartment complex again but I would try a different apartment, different owner.