The hosts were incredibly responsive, we requested extra coffee pods one morning and they promptly had their cleaning staff drop off. The Latch app was easy to use at our door, we couldn't get it to work at the main building door but there were always people going in and out which wasn't a problem. We were disappointed by the $10/hour fee to check in early, although that seems to unfortunately be a more common thing with Airbnbs these days. There was a convenient luggage check guy in the lobby who just charged $5 if you do need to drop stuff off before check-in. The building was super close/walkable to all the main bars downtown; with a lot of partyers in the building I was pleasantly surprised with how quiet the building was overall. I would stay here again!