My husband and I booked this house to visit with his family. The night before our arrival I received a message from Samuel saying that the place was treated badly by previous guests. He also mentioned that he installed another tv for our group which was very kind of him.
Upon arrival, it did not seem like the house had been cleaned very thoroughly. There was quite a bit of dirt on the floors, the carpets are badly stained throughout and the few places that were really bad, there are area rugs covering the stains. As well as, the kitchen was not fully equipped with enough dishes or pans to accommodate our group.
In addition, the upstairs air conditioner was not working (where three of the bedroom are). After reporting the issue Samuel did take quick action and got someone out immediately to look at it (even on a Sunday), which I appreciate. Monday someone else came to look at it and fix it and was there until about 11pm. We were grateful for the large place to get together with family but would have liked for it to have been a lot cleaner.