My husband and I stayed here for a quick getaway from the knoxville area. The room was priced well and it was mostly clean except for the furniture that holds the television. It had some sticky finger smudges all over the top. The bathrooms were clean with every thing one would need to get clean, including a hair dryer. The walls are very thin! We could hear the drunk couple next door getting it on for about 45 minutes to an hour at 1:30am. The headboard was beating on the wall. I literally wanted to strangle the woman as she was screaming like she was being thrown from a plane...for 45 minutes! We could hear several TV's on in neighboring rooms also. The bed was comfortable and the staff is very friendly. The lobby art is pretty cool too. Based on screaming Suzy and the headboard malfunction and all the TV's on all night, I can't say I'd stay here again....BUT it is no fault of the Hotel Preston!!! I'd say if the price was right again, I might.