Outstanding! Warm, welcoming, convenient. We are first time airbnb'ers, and Shawna and Jonathan exceeded all of our expectations. Check in/out were quick and convenient with all the information we needed. Shawna is warm and accomodating (we ran late for check in) and the family's heart for hospitality is apparent in every detail. The house gave us all the space and privacy we could never find for our family of 6 in a hotel. It is beautifully decorated in a great neighborhood. We weren't around much to use the beautiful backyard, but it is private and would be great for relaxing and/or play. We are already talking about our next trip!