The spot looked beautiful in the pictures and had a great location and we felt it would be worth spending the extra money. Ryan gave clear instructions about the check in process. When we arrived we did become very disappointed that many of the amenities shown were not accurate or available. The walls were horribly marked up along stairways and there were barefoot marks on the wall. The stove burners did not work until one of our handymen fixed it which came in handy as we had to heat the main level of the unit with this when we lost heat (we were there during the xmas storm). Two of the windows were broken (pried open) and we had to fix that before the 0 degree weather hit. We could not use the washer as there was wet, mildew smelling blankets. We had to do a load of dishes when we first got there as they were dirty. Showers didn't drain. The kitchen island chairs were found broken in the closet. Ryan was made aware and I hope this can be corrected so others may enjoy his space.