The place was cute, comfy, and quiet -- ideal for our group of 7 except the hot tub was not working. This was a pretty significant disappointment given we specifically paid for this more expensive airbnb because of the hot tub. We followed the instructions carefully and the lid was on all day, but the water temp would not rise above 92 so it was unusable.
To her credit, the host attempted to contact maintenance, but no one was available to service the tub since it was late evening. I understand things happen, but felt it was weird for the host to not offer a partial refund or to make things right given the major amenity & draw of this space was not usable.