Possibly the worst AirBnb experience I’ve ever had.
Keypad out front was broken, so free entry was impossible. There was a backup key out back that we used.
One of the queen bed frames was obviously broken down the middle, rendering the bed unuseable. Lifting up the mattress, it was obvious the host had piled some pieces of scrapwood under the bed to try and hide the broken frame.
The couch is also broken and unsleepable, so that couldn’t even function as a backup.
Upon bringing this to the host’s attention, they completely ignored my request for a partial refund and instead tried to rush us out asap, for another guest they have coming in today. I can only assume this other guest will also find a broken bed frame propped up by trash.
Shame on this host. AirBnb slumlords deserve to be banned from the platform.