There was an issue with my check in and their system, but once I contacted them about it, they got back to me within the hour and set me up in a new location a while after that. They’re very hospitable and helpful. The location is very close to downtown. If you stay over the summer or fall the rooftop would be a great place to hang out. Unfortunately, I stayed during an ice storm, so there wasn’t much to do. The wifi network didn’t show up, so I had to use my personal hotspot to connect the TVs to internet. If you’re the kind of person who likes a really nice bathroom to get ready in, I highly recommend staying here. For any parties, they have a ring light in the bathroom closet for pictures or videos. For the mixologists, they have a mini bar in the kitchen with close to everything you’ll need for drinks. It’s a really nice touch. Overall minus the inconvenience, it’s a great place to stay.