The host was extremely accommodating to us having a couple of date changes due to flight issues, which was great! When we arrived at the place, it was decorated extremely cute and looked great. The location was pretty good as well in proximity to downtown Nashville and the complex was quiet and felt safe.
There was no info within the house that had the Wifi password, pool pass code, how we were supposed to leave the house, etc. I messaged the host right when we got to the place for this info, and then messaged her again before going to bed because I hadn't heard from her. She responded with the wifi name and password, but no other information. About 12 hours later, I got a 2nd message with the pool info. We never were told how to leave the house (where to put towels, sheets, etc.), which has always been pretty standard with any AirBNB I have ever stayed in.
The other issue we had was that the place was not very clean. It was tidy and things looked really neat and clean; however, the shower/tub had other people's hair in it and was not clean. There were empty mini liquor bottles on the floor in one bedroom, the sheets in another bedroom had a stain on them. We had to clean the shower before any of us could use it. The drain in the shower doesn't work very either, so we had to space our showers out quite a bit to avoid standing in someone else's dirty shower water.
The place was decent and provided what we needed for our trip; definitely has a few things that could be improved upon for future guests though.