This house was beautiful and extremely clean, but I'm only giving 4 stars because of the lock system. There were no instructions saying not to lock the bottom of the front door, so we did. We got back to the house at night and the code only unlocked the top. We waited outside for over an hour in 20 degree weather at night waiting for her to respond. We all spent the remainder of the weekend sick. It was unlocked for us which we appreciate, but it was an emergency, and we had a terrible time contacting the host.