Pros: Super cute place, great location, and reasonable prices
Cons: Upon arrival, there were hair balls from someone’s pet on the floor, hair and debris on the couch, the left side of the couch smelled of urine, stains on the bedding, shampoo spilled in the tub, and the toilet ran constantly every 30seconds or so!
The host has great communication until a problem arrises. Then you are told “I’ll talk to my team and get back to you” “sorry for the inconvenience”. I messaged Amanda when I arrived some of the things I immediately noticed and was sent that message. Then, I checked out the next day and still never heard from her and I sent her more photos of the things I noticed the night before other than another “I’ll discuss it with the team and get back to you” at 11am. I followed up around 4 or 5pm and asked for an update and this time didn’t even receive a response. Now it is approaching 8pm the night after my stay and nothing has been addressed, I haven’t been issued a refund,…nothing! I think this is very unacceptable. This is the first time I have ever had an issue on Airbnb. Also, keep in mind construction is currently being done next door and they started around 6 or 7am. Another thing to note is, it is not easy to find an areas for your dog to go to the bathroom close to the building so be prepared to walk them a decent ways to find grass every time they need to be let out.