Unfortunately we were very let down by the place. It could have been nice, but it was not cleaned well at all, and many things were broken/unusable. The pool table had wax or something dripped all over it making it unable to use, the main floor air conditioning didn't work the whole time we were there, our sheets had clumps of black hair in them, the towels weren't properly washed, all of the carpets were extremely stained, the tables on the deck were falling apart and the pieces were scattered all over, half the lights on the deck were out, several chairs on the deck were broken, the floors throughout the whole house left the bottom of our socks completely black, the one shower was clogged beyond use, we specifically requested propane for the grill and there were just 2 empty tanks, then I got a call that the grill was actually hooked up to the gas line, but it wasn't. I asked were to put the trash outside, and I was told "outside". Not helpful in anyway and extremely disappointed. I wrote all of this to them hoping for some help, and didn’t hear back.Very upset.