It was the first time we visted Nashville and we stayed at Richard's for three nights. The communication was great. He reponsed quickly with clear instructions. He also gave us lots of information about places to visit and parking tips. Very helpful. The location is great. Short walking distance to get breakfast and great latte as well as pretty close to downtown. We had the second floor all to ourselves. It's clean with all the necessities. Richard also stocked some fruits and juices beforehand. It was such a wonderful stay. Highly recommend!