My wife and I booked this the same day as we were driving cross country. Caitlin contacted us immediately and accommodated our late check in. Her husband, Bill, even greeted us at night and showed us into the apartment, where he had already put on the AC for us on a particularly hot night. He was super friendly and helpful providing tips about where to go and eat in Nashville. Apartment is spacious and clean. We only could stay for two nights, but this is probably a great place to stay longer, as there is a nice kitchen, W/D, big bed, and very easy to get to downtown. Great stay! Highly recommend!