Michelle did as much as she could to make my stay comfortable, including leaving out shampoo and conditioner and providing access to the kitchen with coffee and tea. Although she wasn't there for most of my stay, Michelle worked to communicate everything with me as clearly as possible. I didn't have any major issues during my stay, but she was very attentive and easy to reach. This listing was as described, but, as a woman traveling alone, I didn't always feel particularly safe. There are no deadbolts on the outer house door or the room door, and I was sharing the house with strangers throughout the week. Also, my last night, the neighbors had a really loud fight outside. There were no real issues, but I do think that women should be aware of the neighborhood, etc. Also, the location is not far from anything, but its also not close to anything. I ended up renting a bike for the week for $10, which was a really good way to get around. Overall, Michelle did everything that she could to be a good host and to make my stay comfortable, and I would recommend this site to anyone traveling to Nashville on a budget!