The unit is very clean, welcoming and comfortable. It was also well-located in a residential area and not far from all the excitement of Broadway (approx 10 mins away). The hosts communicate like no other. They’re very attentive, respond quickly, and they’re helpful. I thought I left my AirPods behind, and they were resolved to find it and communicated with me while in the process of looking for my device. I unknowingly had my AirPods with me, and they we’re still so kind. I would definitely stay at this unit, again, and I recommend it to others.