Exceptionally clean, everything in it's place! There are extras; honey sticks, chips, coffee, creamer, soap, shampoo, etc. Check in & out instructions were clear and easy to follow. The only slight negative is that we thought the couch was uncomfortable, but that is more of a personal preference than anything else.
Other positives; super fluffy towels, quick response time, super close to downtown. If you need a place to stay in Nashville, This IS IT!