Jeff was really nice and easy to communicate with. The apartment is about 2.5 miles to downtown and you can either take the bus or an Uber or walk (if you're feeling adventurous), but the distance is something to consider if you're coming to Nashville as a tourist and aren't planning on renting a car. There are two grocery stores very close by, which is very convenient. We felt very safe in the neighborhood and liked that we were a little ways out of downtown. Overall we had a great experience!