I would not stay here again due to noise being a major issue. There is very little noise insulation between rooms. Every footstep above our room sounded like a very large person was doing lunges. Normal conversation next door sounds like it’s coming from within your room. Street noise is quite loud as well (which I expected due to the downtown location, so this didn’t really bother me). Unfortunately we had guests above us for 2 of our 3 nights walking, moving what sounded like furniture and luggage and making a lot of noise between midnight and 3:30 am. I’m a heavy sleeper but I wasn’t able to sleep because of this.
Our first night a loud altercation broke out on the outdoor walkway outside of our room around 12:30 am (the property is a renovated old motel with walk up rooms).
On top of this, this property is essentially a hotel with minimal staff. There is not an attendant present after 11 pm or so to help with issues that may arise. For such a large property with a lot of rooms, someone needs to be onsite 24/7.
Check in and out is done via a self service website that requires you to re-enter your payment info, photos of your ID, arrival time, and personal info, even though this is already all saved in my AirBnB profile.
The rest of the property is quite nice- modern design, clean and comfortable, nice common space, convenient location. However, not being able to sleep was a deal breaker. For a very expensive property, there’s a lot of cost saving measures being implemented at the expense of a good guest experience. We won’t be back.