I gave this 4 stars for the following reasons:
1. Great communication and no problems with check in.
2. Location is in a undesirable part of downtown but it is close and we never had anything unsafe happen while we stayed.
3. A few issues in the house like only one tv, some lights went out while there, and small furniture like the couch and dining table.
4. Great appliances and thermostat.
5. Parking was pretty bad there.
Overall, great place for the value! Definitely recommend for >=4 people and short stays.