Giving 3 stars just because the house looked new and because of the locality. House looked new and clean but once we started using kitchen sink it started to smell like sewage. We observed this issue immediately within 5 mins of using the sink after check in and notified this to the host using the sonder app. There is no phone number with which we can talk to them so we had to use the chat service. I had to start multiple chat sessions to even report the issue as one time they did not respond. Once they respond to my messages they said that some one will come and look into the issue next day as it was already night. We saw one more issue of water not draining from one of the bathroom sinks and they said the same thing that this issue also will be addressed by the same plumber who will come to look into the other issue. The next day evening once we came back none of the issues were resolved. At least there was not even a message from them. We saw one more issue of cold water In the shower of 2 of the bathrooms in 2nd floor but I did not even report it as there was no hope of them coming anyway and we were leaving the next morning. Overall very bad communication.