This was my first and last experience with Airbnb.
This apartment is amongst section 8 housing in North Nashville where being a victim of either violent or property crime is one in 19, among the highest in the United States.
After I arrived and checked in, I was required to leave immediately and my reservation was cancelled due to an alleged breach of the Airbnb terms of service by the host, Alex.
After we were thrown out of our Airbnb, I spent hours contacting several representatives from the “Trust and Safety Team,” none of which offered me an available alternative place to stay. In fact, when I asked where I should sleep that evening, I was hung up on.
After wasting a full day of our vacation standing on a street corner in North Nashville with our luggage, we had no choice but to pay a fortune to stay in a hotel room in the only hotel in the city that wasn’t booked at 7:00 on a Friday evening.
My stay at your Airbnb was an absolute nightmare that subjected my family to severely unsafe conditions.