Amanda seemed nice. She responded quickly and provided some information but it did seem like it was copied and pasted from prepared talking points (not really insightful and no more than I could have searched for myself). The location was amazing and very easy to walk to our destinations during our trip. Even though the location is just feet from the downtown epicenter it felt secluded enough and very secure. We were able to park literally across the street for a very reasonable price. The loft was spacious and it meet all of our needs for a one night stay. All of that being said, the cleanliness was beyond subpar. Don’t get me wrong I’ve had experiences leaving me swearing to never return. This wasn’t necessarily one of those, but it was very close. Chapstick, bobby-pins, trash in the floor and very visible. An abundance of dust and cob webs. Dirty walls, baseboards, and light switches. Crusty foreign objects on nightstands and in cabinets. Dirty pots and pans. There was even a bandaid stuck to the mirror in the living room. Overall, I MAYBE would consider staying here again as a last resort (because of the location) but definitely wouldn’t be my 1st choice due to cleanliness, or lack thereof.