What a perfect experience! We never met Neal, but he was very proactive with letting me know all the details needed for staying at the Stewart House. His assistant, Matt, was also a great help in answering questions l had. The Stewart House was peaceful and comfortable, but still close the the hustle and bustle of downtown Nashville. And we loved the 12 South neighborhood- all of Neal's recommendations were awesome! We had a great time in Nashville, and when we come back, we're staying at the Stewart House again :)