The trip my friend and I took was entirely spontaneous, so much so that we didn't book a place to stay until we were halfway to Nashville! (Maybe not our best decision)
Despite our last minute request to stay, Brad got back to us within the hour to approve our stay and provided all of the necessary information we needed, including a cell phone number.
There is a keypad function on the front door, which when we arrived seemed to not be working for us. So we called Brad, which he answered immediately and was very helpful. (Turns out nothing wrong with the door, we just obviously forgot how to properly use a keypad)
The bed is a little firmer than for my usual tastes; however, it fit the bill for a trip just fine. The pull out couch was surpisingly pretty comfortable too! The patio overlooking the river was a nice touch to wake up to. If you plan on sleeping on the pull out and are sensitive to light, I would recommend bringing a sleep mask, because the sun does get pretty bright in the living room.
The condo was a great size for a mini week trip. Great location too. If you walk along the river sidewalk, it will take you right to downtown. (About a mile) and if you aren't feeling walking it's about a $5 uber.
Overall, a great stay!