The location was great and the place was nice, however, the communication with the host was poor. The toilet was broken upon arrival and broke again after it was fixed by maintenance. I asked if there were alternative locations to use the restroom (as Im assuming the entire floor of the building were air bnbs she owns) and she ignored the question, instead prompting me to send her a picture of the inside of the toilet and telling me to stick my hand in the tank to flush it while waiting for maintenance. Me and my friends thought this was pretty unprofessional to ask of a guest. When I asked when maintenance was coming & also asked if it was possible to stay an extra night due to a potential snow storm and icy roads, we were ignored and met with a very obviously automated checkout message 24hr later.
Again, the location and place were nice but I wish that the host was more attentive to its guests needs.