Do not use turn key to Book!!! Be aware. These people canceled our reservation two hours prior to my arrival. I drove 10 hours of a 12 Hour Dr. from Philadelphia to Nashville. When I talk to you their customer service department they claim that they never confirmed although the message in my inbox clearly stated that it was confirmed. The customer service was excessively rude and talked over me. They stated that even though it said the appointment was confirmed, I was to receive a contract and because I did not receive a contract, that we did not officially have a reservation. I would not book using turkey. I would email them and message them and they would return my messages as if Reservation was booked when it was in fact not booked. Please save yourself the aggravation and do not use these people anywhere where it says turn key on Airbnb