The first concern we had was the location upon arrival. The townhouse is in a sketchy neighborhood and the upkeep of the townhouse is not as it appeared in the listing. (Definitely needs some attention.)
In previous Airbnb's we've stayed in, there was more "home-like amenities" available. That was not the case in this town home. No toaster, very limited dishes/cookware. We also only received 1 towel per person and that was all that was in the home.
The living room decor is ascetically pleasing, however it is not comfortable/functional at all. Only a tv in the living room and one in an upstairs bedroom. (2 bedrooms do not have tv's at all.) The downstairs bedroom could use a dresser/cabinet to place clothes in. (Only a small closet available.)
The entrance door handle was loose and we were unable to access the home at first (or lock it) but we did contact Grand Welcome and they were able to walk us through it. The laundry room door was also broken or off the slide so it was difficult to slide back and forth.
All of these concerns were sent to Grand Welcome early in our stay but nothing was fixed/done about them. Hoping they take our concerns, suggestions seriously and make improvements for future guests.
On a positive note, the overall cleanliness of the town home was good. The bedrooms fit our group well and each bedroom having it's own bathroom, plus an additional half bath on the 2nd floor, (living room & kitchen are located on this floor) was nice. The distance to downtown Nashville was good but we would not stay in this town home again due to the location/neighborhood and other things mentioned above.