We booked this place for an extended stay in Nashville after a business trip. Prior to the trip my husband ruptured his achilles and had to have surgery. When we found out he would be non-weight beating and on crutches/scooter we tried to cancel. We were told they would not refund our money. They waited just long enough to respond that we couldn’t even get a 50% refund. Since we would be out over $500 we decided we would still go even though we knew it would be difficult for my husband. The place is not handicap accessible and even though we explained all this to PC Homes they were not willing to budge on the refund. The latch system was an adjustment and we never did get it to work on the door, always had to enter the code. The place was not clean! The bed had hair in it and the bathroom was not very clean either. The shower curtain was moldy and gross. There is construction right outside the building and the street light shines right in the bedroom window. It is a somewhat easy walk to the main strip but since my husband was handicapped it was definitely not ideal. Upon checkout we were asked to strip the bed and start the sheets/pillowcases using the laundry soap on top the washer but there was no laundry soap in the place.