Jacque had the quickest and most accurate responses to everything we asked. We traveled during the covid19 scare and still had a great time. The bed was comfortable and the book of things to do very helpful. Check in and out super simple. The house has everything needed for meals in and lot's of room for cooking and eating with family or friends. We had to leave early so we only just met the hostess, Jacque, but she was super kind and helpful. Would definitely stay again and hope my concert doesn't cancel next trip 👍