We enjoyed our stay, the communication was amazing! They checked in with us to make sure we arrived safely. The unit was clean and neat.
I really hate to have to say anything bad, but I want to be honest.
The only issues were if you are mobility challenged. Some things the host had no control over. You have to park in the back and walk to find your building because the buildings are not "labeled" from the back side. The night we checked in, we had to walk this very slight incline area that had snow and slush that was a little tedious. We made sure to get in before the temp dropped and it became black ice.
There are quite a few steps, not a ton, but if someone has mobility issues or handicapped needs, this is may not the unit for you. Also, I stand 5'4 the height of the bed was just below my knees. It was very low and again, if you have mobility issues, this may be a problem. The bed was comfortable though.
Even with this, we did enjoy our stay. I usually travel with someone with mobility issues and I always have to consider them when searching for a place. It may have been in the description and I may have missed it. I don't want someone else to miss it.