Highly suggest reading this if you’re planning on staying here. I will say I did get a complete refund through our host and air bnb support but I just don’t want what happened to us to happen to anyone else.
So I planned a trip for my moms 50th (we drove down from Canada) and I booked this air bnb as from the reviews and photos it seemed like a great location and a decent stay for people who really only need a place to rest their head. WRONG. So first off, there’s people that live here, like similar to supportive housing which take what you want from that but that didn’t give us a sense of safety. We only found this out because one of their rooms caught on fire with a child alone inside ? So we got to see everybody staying here as we were all forced out of our rooms by Nashville fire. While outside we got to talking with other nice people and the police who said we should try and leave because of how unsafe and dirty it was. We spoke to a couple who said that they found dirty underwear in their room and asked to switch rooms because of it. However; once allowed, we returned to our room with our packed bags and did some investigating as we felt gross hearing all of what we heard from multiple people. We pulled the mattress up and it revealed piles of dirt, hair, wrappers, black mould not to mention it reeked of smoke from the fire on the floor bellow us. So we immediately went back to the desk requested a refund and was told it had to all be done via Airbnb. LUCKILY, a refund has been approved. I am still waiting for it to deposit (can take up to 15 days) BUT I am waiting from my nice clean hotel room at the clarion downtown (which we were able to book in tears later on that same night). They were extra accommodating, they only had availability for 4 days (1 day less than our planned trip) but we took it because the alternative was to sleep in our car. The online hotel prices seem pretty pricey but when we came in person it was only $60 more a night, so definitely try calling around if you’re booking a trip instead of booking online if you’re considering a hotel! And if you are CONSIDER THE CLARION it’s right near downtown and so so amazing, free breakfast, free downtown shuttle 9am to 9pm. I hate to rip a place down like this in a review but it is by far not what is advertised and we almost buckled up for another 10 hour drive back home just to avoid having to stay here.