When we arrived in Nashville, I put the address in for the property we booked on AirBNB. Once we got to the address, we noticed that the address that was provided on Sonder was a completely different address and property a few blocks down the road. We went to the new address and accessed the building and went into the condo. It was not the condo we booked. Not to mention the floors were very dirty and the showers were dirty. The thermostat was broken too so it was very cold. I contacted Sonder right when we woke up and they were very helpful but apparently they put us in a new property because the original one we booked was not clean. We ended up leaving early due to it being dirty and we were refunded for the additional night we did not stay. Sonder guest services were very helpful but seems like they need a new cleaning crew.