The place was absolutely beautiful, and in a prime location. However, the communication with host was rather poor and that really put a stain on the trip overall. We were waiting on the street for almost an hour past our designated check in time to hear a response on instructions for how to get in to the apartment. Maintenance issue was acknowledged quickly but there was no follow up or update at all past the host acknowledging that there was an issue, and that maintenance would be contacted.
I know that early check-ins are hard to accommodate, but our request wasn’t even acknowledged. Had the communication been better, it would have been a much more enjoyable stay.