Overall, the room was very nice and in a great location 5 min from downtown. However, there were a few complaints. Upon checking in, the room smelled very strongly of smoke and some sheets didn’t seem cleaned. There is no front desk or lobby, all assistance is via messaging so I notified Sonder of the issues. They were very responsive and helpful, bringing new bedding and making an effort to resolve the smoke smell. The complex seems new, so these difficulties may be resolved in the future, but our initial impression was a little disappointing. Sonder was friendly and helpful, so not a bad stay all things considered!