Overall everything was good. I will say the communication between the host and I wasn’t the best, due to a tragic family matter on the host’s side. I was able to get in touch with her the day I checked in, but there was a major issue that I wasn’t able to speak with her about again until my very last day, Friday, and I checked in the previous Sunday…It wasn’t until I asked if I needed to contact Air BnB that she finally responded to me. I had sent several messages about the matter, which was regarding the pull out couch bed being broken and multiple signs left underneath the couch when we tried to pull it out Sunday night to sleep on (the couch itself was also broken). There were two of us staying there and I had to sleep on an uncomfortable air mattress the entire week I was there because I wasn’t going to make my mother sleep on the air mattress (and I suffer from bad neck issues so that wasn’t fun). The host admitted to forgetting to let me know the pull out couch bed broke the week before, due to her family matter understandably distracting her, which I understood completely. However, on my check in day, Sunday, she told me she was going to see if there was anything Air BnB could do about it, and I never heard back from her. So I messaged her several times throughout the week and again, did not hear back from her until Friday, our last day there, and that was after asking if I needed to contact Air BnB.. So that was definitely frustrating sleeping on an uncomfortable air mattress for a week. I wouldn’t have booked the room had I known I wasn’t going to have the pull out couch bed to sleep on. Thankfully, the host granted my request to a partial refund of a 4th of the total cost. We were very appreciative of that. There were other minor things, like the refrigerator water filter was bad, the ice machine wasn’t working, which I also booked the room because I saw it had those things, so that was a tad frustrating. But the location was good, and the room was clean and nice. Overall we enjoyed our stay in Nashville, and as long as the host gets back to being able to communicate quicker and gets the pull out couch bed fixed, I would definitely recommend you book this room with Lisa. :)