Don was a good host..he answered all my inquiries extremely fast before my visit..pics of the unit don’t lie—and it’s well stocked with essentials if you plan on cooking your own meals..but there were a few frustrating issues.. first, from the garage—the elevator won’t come down for you and your luggage..it will go down to the garage if you’re on the 1st floor (tried it).. you couldn’t watch tv in the bedroom—it continuously froze up and then replayed..the temperature in the unit never went below 74 degrees—no matter what the thermostat was set at..the box fan provided in the closet was needed to try and cool down the bedroom to sleep..our first nite we were greeted with loud / rowdy neighbors up on a balcony making rest almost impossible—easily heard throughout the complex—no peacekeeper around to quiet the situation tho..we did our due diligence keeping the unit clean— cleaning all dishes—and starting the laundry for sheets & towels—don’t understand the cleaning fee then.. with the frustrating topics not necessary—it was a fair stay for my wife and I….