Tom and Mary were great! They were very helpful as I was making the reservation, and that lasted throughout the visit and even after (I forgot a sweatshirt in the room, and they offered to ship it for me). They have a beautiful home, and even went beyond the expected by providing anything extra we could possibly need (toothpaste, contact cases, shaving cream, etc) plus delicious homemade snacks by Mary. We had a great time in East Nashville and would highly recommend this AirBNB to anyone staying in the Nashville area!