One of the ladies working there wasn’t wearing a mask around us at all and when the key card stopped working told us that she could fix the battery but “didn’t feel like dealing with it” and wanted us to change rooms so she didn’t have to. They did change it the next day so it was only broken for a night. Other than that good customer service, very clean, nice rooms. They’re still new so I think they still have some kinks to work out, but I recommend!