Check in was easy however why do we need to download another app “Sonder” in order to continue booking? I also requested an earlier check in request and the request went unanswered for 2 weeks so I messaged the host via the Airbnb app where someone finally replied. Upon check in the bathrooms were not clean at all. There was hair all over the bathroom floors that was not cleaned up. There were ants crawling along the baseboards and there were many ants on the 3rd floor where the living room and kitchen were. There were many marks and holes in the walls in the bedroom and going up the stairs and in the living room. The pullout couch gave off a horrible smell and when we pulled it open there were old French fries folded in. There were extra blankets and pillows in a closet upstairs by the living room but the pillows and blankets were not clean. There were makeup marks on all of them. There were about 40 steps from the downstairs entrance all the way to the top floor so that was tough. In one of the bedrooms we couldn’t close the door fully because the bed was blocking it so we had to step on the bed to get into the room. The beds are not queen sizes they seemed more like a full. You could hear music and bass coming from a club or restaurant nearby starting at 5PM and it went until late night. The ceilings are extremely high and the 3rd floor is all windows so it got extremely hot if you forgot to put all the shades down.