Julia is great at communicating quickly and resolving any issues. The house is old but she's put a lot of work into it and it's very cute and comfortable. We were a group of 7 and it worked for us - I'd say the only difficulty was the kitchen table area is a bit awkward for a group with the bench seating and super high stools. The games were fun though and even got the teenage cousins interacting! There are several different firmness of beds to chose from and each room is unique with lots of storage for clothes and bags. It was very easy to get around Nashville from there and there are quite a few yummy places to eat nearby as well as grocery and liquor store right up the street.