Ive never had an issue with any airbnb rental until this one. Host was unresponsive and completely unhelpful. We were renting on new years day. They had a party there the night before and place was trashed. It was being cleaned at time of checkin.
Host kicked the guest out who was listed as additional guest simply because he showed up with his family to help him move in. Host was supposed to clean snd remedy some items and then cancelled meeting 3 minutes before which was to inspect to see if all had been fixed. Then host stayed in place (even though i rented it) and would not let us in. Ultimately had to request (and received) refund.