Through no fault of the host, this was not an ideal stay. His “cleaners” did not do their job at all. Beds had zero linens, no toilet paper at all in the house, trash can lid with what looked to be food all over it and placed on the kitchen counter, food all over the stove, dirty dishes in the sink they just did not clean whatsoever and I’m assuming said they did. Matthew stepped up big time. He immediately took care of me as one would hope to as a guest. He contacted Airbnb and they wanted to only refund a partial payment of the stay (I am assuming his portion he would earn-shame on you Airbnb) Matthew made sure I got my money back so I give him all the praise because this was in no way his fault yet he made a wrong situation right.