The room was disgusting. There were dirty wash clothes left on the closet selves that had red residue on them. When we first walked in, the floor wasn’t even swept, etc. We asked for a broom and ended up doing it ourselves. The lights/plugs near bed didn’t work. They offered to fix it, but it was at an inconvenient time considering we had just arrived and planned on going out. The remote didn’t work the first day and we didn’t receive batteries until later that evening. (This wasn’t a big deal, it just took all day to receive them.) The card reader stopped working during our stay as well, they fixed that as we were leaving. The employees were very nice and tried to be helpful. The room could just use some work. Had some down time in the community room (cool little space) tv and couch were a great touch, crushed my wife in ping pong and would have at pool too but all the pool sticks were broken though.