Pros: The apartment is in a great location to get to all things Nashville! Close to downtown, nearby restaurants & bars, just overall a great spot. Also, being gated makes it a plus. They offer gated parking as well as available street parking. The apartment itself wasn't too bad however there were some things that made our stay less than enjoyable.
Cons: The bathroom sink was clogged and not draining at all. The towel rack was not sturdy and kept falling every time you even so much as touched the towel. The iron left stains on our clothes. The dishes weren't cleaned before arrival, yet in the cabinets as if they were. And we had to change the sheets on both beds due to us finding strands of hair in the bed. Which is by far the most disturbing of them all.
Comments: Their communication is there, but most of these issues weren't corrected during our stay as they said they would be. We had to go out and buy a travel steamer just to try and press our clothes! I'm assuming this is a company and/or team of people opposed to an individual owner since every time a message was received, it was signed with a different persons name. So not sure if something got lost in translation or if it just wasn't that serious to them. Finding hair in the sheets was our last straw but luckily they had extras in the closet. The company has some potential to be great just not all they way there yet. The cleaning staff seriously needs to pay more attention to detail.