This was the first time my husband and I have used Airbnb. I had no idea what to expect but Daphne was extremely helpful and communicated quickly and efficiently. We were getting in a bit earlier than her usual check in time, but she was incredibly accommodating! It was nice feeling like we were at home rather than a hotel and still had all the amenities that you would with a hotel. Free wifi, an incredibly comfortable bed, all the toiletries you'd expect at a hotel & coffee! With a full kitchen we could cook if we wanted to, BUT when you're in a foodie city like Nashville it wont get much use!! Unlike staying at a hotel, we didn't have to pay for parking a car which was an added bonus!! Another bonus was Daphne letting us drop into a yoga class at her studio during our stay. I will say that the upstairs folks were a little loud while walking, but we travel with heavy duty earplugs so it didn't bother us too much. We also had an issue with the wifi and cable when we first arrived, but after texting back and forth with Daphne she let us know that it was a neighborhood wide issue and would be resolved quickly - which it was. Overall it was a great experience and when we head back to Nashville (which we will) we'd love to stay here again!