My two friends and I from middle school got together to celebrate our 60th birthdays! Todd was awesome!!! The communication with him was excellent! When we arrived, the refrigerator was not cooling and he was there within minutes to check on it. A little later he checked with us again and it still was not cooling, so he immediately delivered a mini fridge for our use! The photos are exact! It is such a darling unit, comfy and the upstairs rooftop is awesome! We were there during the heatwave, but the nights cooled down enough for us to be able to take advantage of it. Cute coffee shop just a few minutes walk and great little restaurants close by. Will definitely be back!!!!