We had a lovely experience at Shane and Katie’s place. Not only did they provide everything promised and let us check in an hour early after our 8 hour drive, they were unbelievably prompt and nice every time we messaged. There were so many thoughtful extra touches, from the coffee amenities, complimentary toiletries to the his and her fluffy bathrobes in the master bedroom. The only hitch was the Comcast cable went out, but they came up with an Apple TV workaround. Then when they discovered the toys our daughter hid under her pillow, they mailed them to us - the week before Christmas! We would definitely stay there again.