When we booked, we were told there would be luggage storage on site for our final day. This was inaccurate. Late check out for an additional 3 hours was a $25 charge (which we declined). Difficulty with communication via the Sonder app was very annoying. We wanted to use the fire pit and were given differing info. Eventually they turned it on for us, but it was a headache. Room was nice/clean.