Terrible experience:
Tuesday, April 12th 4:05pm – Me and three others who shared the Airbnb entered the room between 4:00pm-4:02pm. Check-in was at 4:00pm. We immediately opened the refrigerator and freezer to put up our food. In the refrigerator, there was a cup with unidentified liquid in a disposable cup. We thought that it was from the guests before, so we dumped the mystery drink down the sink and put the disposable cup in the trash can. In the freezer the was a can of the alcoholic beverage – Twisted Tea. We moved it to the fridge, so it didn’t explode. At approximately 4:05pm, the door to our Airbnb opens without any knocking. The Manager of the Sobro Guest House, Blake, without knocking, walks directly into our apartment and walks to the refrigerator, and opens it. We were startled as this random man just walked into our room. Blake then shares that he left his alcoholic drinks in our refrigerator and freezer to get chilled. He then asked where his disposable cup of mystery liquid was, and we shared that we just threw it out; Blake responded, “If I were you, I wouldn’t have touched it.” We shared that we thought it had been leftover from the previous guests, and he proceeded to share that the cup was full of various Twisted Teas he found in his car, and now all he has is the Twisted Tea that he left in our freezer. Blake then went to the trash can, pulled out his disposable cup and filled it with ice from our freezer and left.

Tuesday, April 12th 5:00pm – We opened the pull-out couch to prepare the bed for the night when we returned. The bed had old sheets on it and had a coin, wrapper, dirt and crumbs all over it. I messaged the host through Airbnb, and they had to come bring clean sheets as our room only had one extra flat sheet in the linen closet. I have attached images.

Saturday, April 16th 12:30am – We returned to our room to pack our as our Lyft was scheduled to arrive at 5:00am so we could make our 7:00am flight. When we arrived at the building, our building entry code worked perfectly and let us in. When we got to our room, our room code sent to me via email was no longer working. I called the contact the host's number listed on Airbnb, and the representative who I spoke with called the Sobro Guest House on-call staff member, and they did not answer. The representative said that the on-call staff member had 24 hours to respond to our inquiry. I shared we needed to pack and sleep before our Lyft arrived. The representative shared that there was nothing that could be done, and we would just have to wait. Since we had nowhere to go and were cold and tired of sitting in the hallway I continuously called the host's number until, at 2:30am, someone got on the line who shared that somehow our room code was changed and gave us the new code.