Daphne is great at communication. We arrived with all the details a week ahead of time. Check in was very easy. The keypad was easy to use also. The space was better than expected. We had plenty of amenities blow dryer, shampoo and conditioner, etc. Also the pool was nice to swim in. I was worried about hearing people outside etc as stated in other reviews but I didn’t find that to be a issue. It’s close to everything In downtown Nashville and surrounding areas. This was my first time visiting Tennessee and also staying at a air bnb. I found great restaurants close by. Bed was comfortable also. I highly recommend staying here.