Amanda's communications was over the top. Every question was answered promptly. The loft was in a safe neighborhood that allowed my wife and I to walk everywhere we wanted to go; Music Row and the honkey tonks, The Ryman, and beyond, even after dark. We parked across the street in a parking garage. One more thing, and some might find this important, my wife and I have two opposing tastes in mattresses, she likes soft and I like firm, but the mattress in our unit provided both of us with great comfort and a great sleep. Best thing I can say is that I'd stay here again when going to Nashville.