The cleanliness and state of the Airbnb did not live up to our expectations. It didn't seem like the Airbnb was properly cleaned and prepared before our arrival. There were several issues with our Airbnb including: difficulty accessing the Airbnb when using the number lock, sticky and unclean floors, unclean fridge and freezer which had stains, dirt and hair inside, AC not working on the first and second floor, lack of blankets for all the guests, unclean towels, and bedding, cockroaches found throughout the apartment; including in the bedrooms and bathrooms, broken dining table chairs and unstable and unclean couch in the living room, mold on the shower liners, and unclean and smelly bath towels which needed to be washed and dried on arrival by us.
Coming to Nashville we were excited and looking forward to staying at this Airbnb. We even chose this Airbnb despite several far cheaper options because from the initial pictures on Airbnb it looked like a high-quality place to stay. In reality we faced a lack of cleanliness and poor quality that frankly I haven’t experienced from any other Airbnb accommodation.