Rick was very responsive from square one. He accepted our reservation within minutes of requesting the home and gave us a very detailed itinerary at that time. A week before arrival he then sent us a confirmation and honored our request for early checkin and texted us when house ready. The house itself is AMAZING. Very close to everything and has all amenities needed for a great vacation. We loved staying here and the house is setup perfectly with essentially two master bedrooms with their own fully stocked in room bathrooms. We will definitely be back.