Our host made contact before we arrived to make sure we knew how to access the apartment and to let us know we could contact her if we needed anything. She welcomed us with a nice note and a yummy treat, which we definitely appreciated. The apartment is located upstairs in her house, but we rarely heard any noise, and when we did, it was not at all bothersome. The neighborhood is perfectly located to easily access restaurants, shopping and Nashville attractions. The furnishings were comfortable and we had everything we needed. I would definitely stay here again!