I leave long, honest and unbiased reviews. Some things that bothered me might not bother you! Take what info you want and leave the rest.
I messaged the host the day I booked requesting Premium Parking and was told to ask again the morning of check in. I like to be a little bit more prepared than that but maybe that’s just her process. I did this and that morning she said she would have the fob and parking pass for me inside the unit. Which means you have to find a place to park temporarily (she does send a link for 20 minutes of free parking). After locating the building, and hassling with the temporary parking, we found our room but the fob/pass was not there. I had to contact her for the pass, she said someone would run it up to me, but this all took more than 20 minutes, even with her prompt response. I finally did receive the pass and it all worked out but it added some stress and waiting around after a long day of travel.
Host sent a very long and detailed message with instructions only about 30 minutes before check in, and I had to ask for them. Again, I like to be more prepared when entering a large city for the first time, but I appreciate her details! However the instructions to the Premium Parking were a little unclear. The street listed in the instructions was not actually the street that the parking deck was on, but it was in an alley off of the street listed. If she had added “alley”to her instructions that would’ve been helpful! We figured it out on our own but again… It was a long day. Between this and the missing fob it took about an hour from arrival before we finally got our bags to our room and could settle in. She was pretty prompt in answering my questions via the Airbnb app though.
I suggest taking the stairs, the elevators are very slow and busy and you will save a lot of time walking vs. waiting for the elevators.
You can hear the people walking above you, and in the hallway through the door. Not very soundproof at all but wasn’t too bothersome for me.
There is mold on the ceiling in the washer/dryer closet, but it’s high up and isn’t touching anything.
The change filter light was on on the refrigerator.
The Nespresso machine was great!
The pool was great, super fun atmosphere.
The building is large, but easy enough to navigate. Reminds me of a college dorm atmosphere. This room is not as bright and airy as the photos depict, but looks right into a parking deck (I did know this from previous reviews prior to booking but didn’t think it would be *that* bad) and this lead to a somewhat dark and dingy, claustrophobic feeling during the day. The shades are not black out so you can see the lights of the deck even with the shades and curtains closed, but it wasn’t too bright for me to sleep.
The place was updated, cute, and very very clean! Upon arrival, the unit smelled very strongly of some sort of chemicals… I figured it was from the cleaner. But it never dissipated over the 3 days. It was easily the most bothersome part of the entire stay. It was very strong and odorous. But I’d rather smell cleaner/chemicals than a dirty/musty smell! It was either some chemical or a really strong air freshener (we never found the source). Unfortunately after we got home, we had to re-wash all of our clothes and air out all of our suit cases, bags, and belongings to get rid of the smell. The next morning, 12+ hours after being home and having all our stuff out, even the car STILL smelled like the apartment.
The bed was very comfortable with plenty of pillows and extra linens, The shower/bathroom was roomy and bright. Good water pressure and fast hot water. The Latch system was super easy to use. It was about a 5-10 minute walk to Broadway depending on busyness and how fast you walk. The staff in the building were very helpful and kind, as were the hosts. Now that we are familiar with the parking and the area, we would stay here again (maybe in a different unit to avoid the smell) and would recommend to others!