Checking in was a little confusing. The staff wasn't entirely sure how to tell us to get to our unit. We had to walk through the parking ramp from the front desk area to take the elevator to get to our unit. On our last day, we found out by accident that we could have taken the elevator by the front desk and gotten to our room. But because the condo building was so new, I don't think the front desk staff was completely trained on the layout of the building. The front desk staff was so friendly and so willing to help us. The building lost power on the first night of our stay and the employee was so kind and helpful trying to accommodate us. We also were not ever able to get logged in to the wifi. Not sure what was going on with that. Other than these minor things, the unit was extremely nice, clean and convenient.