I had spoke with Ryan about the listing as far as the environment was before even entering the home at 3pm . We left and went to Walmart because I felt unsafe as well as there was no where my kids could actually be outside there while on spring break (no yard etc...) At the time, Ryan assured me that there has been no safety issues at the home. I am a victim of gun violence and was shot 6 times. I told him I would try it out. We pulled bk up to the home at 4:18pm, the door was wide open and no one was there, there were police in the front arresting someone, etc... we attempted to go in and check it out as I was scared seeing the door wide open I thought maybe his cleaner was still there. No one was in the home, the walls were messed up, blinds, messed up, the home was nothing as the pictures. I called immediately and told him what the issues were, and he said he’d work on getting me refunded. It is now Good Friday and I still have not heard back. My party of 8 which included 6 kids had to find somewhere else to stay, we had food melt due to not being able to stay there and out of pocket extra money. I paid more than this for the stay, but if this is what I will get back that’s fine. On Easter, Ryan responded and let me know he was unable to refund any money back. He also told me after the fact that a party had been thrown there which is why the walls and blinds were messed up. This should have been know with the first conversation. Do not book!