CJ was very responsive and took care of our concerns quickly! The unit didn't have a pack n play when we arrived, but since it was listed as an amenity for the unit CJ ordered one to be delivered for us. The condo was comfortable and very clean! The only warning I would give to parents of small children is that all the floors are concrete, so if you have kids learning to walk or who like to bounce around a lot concrete floors aren't the safest. Overall however, the unit was nice and a good value!