Denise communicated with me by text and phone. The procedure for checking in and checking out was super convenient. We arrived pretty late, so the streamlined process was greatly appreciated. The neighborhood isn't one you want to spend time walking around in, but it's like any university neighborhood, I guess. The convenience to downtown was what we wanted, and our daily trips to 5th & Broadway were very fast and easy. The space itself worked very well for us. There are three bedrooms, and I like that there are two twin beds in one of them. The king bed in the master bedroom was great. The living room couches were comfy, and the table is nice for games. Everything was well laid out and homey. We would stay here again.