The booking process was easy. Before selecting this place, I asked Lisa several questions via Airbnb email and she responded in a reasonable period of time with answers that helped me decide. The location relative to downtown is excellent. The place is a few blocks off Broadway making it convenient. We didn't rent a car and were able to walk and Uber easily. The facility was quiet. I had read some reviews about difficulty with the Latch keyless entry system. We didn't have any issues at all. It worked fine. I'd also read that the sofa bed is "broken". It seemed fine to us. Maybe it has been repaired or replaced? The living room could use one more chair but overall the sitting area was adequate. In other reviews, visitors complained about the bed being very noisy and I can confirm this is true. It's a spring mattress and every motion creates a substantial creaking sound. Finally, in the bedroom there is a laminate floor board that has lifted up. It needs to be glued back down otherwise someone is going to trip over it or cut their foot. Overall it was a fun trip, the accommodations were as described and we had a positive experience. Thank you Lisa.