Giving a three star review to balance out that there were numerous issues with this AirBnB and to denote that every issue raised was actually responded to. Started with being moved from one apartment to another the day of check in. There was then no heat in the building though space heaters were quickly provided. We also were given a front door code that did not work and got trapped out in the cold until some other people let us in. We had to ask twice for a new code. Eventually, after we expressed all the issues we had to manage, we were comped a night but then had to communicate twice to get the full amount returned. Again, the space itself was as advertised, clean, and appointed well, but it took several communications across the entire stay to get everything right. It was a lot of work and is the most trouble we have ever had with an AirBnB.