Rick was easy to connect with and was very responsive. Great location for anyone coming to experience downtown Nashville. It was also very clean and easy to check in and out. I will say, if you’re a light sleeper, I would not recommend this suite. It’s obviously a very old home, and we could hear every step the people up stairs made. They came in at 3am and it sounded like elephants stomping around which woke me up and kept me awake for sometime. Other than that, everything was exactly as advertised and we got a good bang for our buck!