The positive: large house and central location. Close to downtown and other fun activities; Shelby park etc...
The negative: I don’t think the house is for families. Even the house rules and the tone used seems to tailor to bachelorette or bachelor parties.
We stayed during the COVID-19 time and were eager to book a house in Nashville. The initial communication was responsive. After we went back and forth about our dog, we were pressed for time to book. They raised the nightly rate $30/night. Given we were now in a pinch, we didn’t have much choice but to take it. To me, that is advantageous and wrong especially during such a stressful time.
We also booked the house because it advertised a “pack-n-play” which we needed for our 1 year old son. After booking, they told us we have to go and pick it up. How inconvenient. How did they know we had room to pick that up in our car? Amenities should be available and guests shouldn’t have to go out of their way to pick up an amenity. Was it even clean given guests are worried of COVID-19?
During the stay... the communication was very slow. Debbie asked that we only use 2 bedrooms & 2 bathrooms. Mind you, we paid for the entire place, the cleaning & service fee which was high for Nashville.
The 2 bathrooms we did use each had half a roll of toilet paper. So naturally by the 2nd day, I text the owner if there was a stash in the house. 12 hours later she responded saying sorry the cleaner must have forgotten and to check the other bathrooms. One bathroom was dirty from a previous stay and again a half a roll of toilet paper. We bought our own at this point.
The backyard isn’t enclosed as it is depicted in the photos. The gate is broken. The BBQ grill was locked in a room that was “off limits.” Again, another amenity listed on the house and inaccessible. When we did access the BBQ grill, it was disgusting and probably wasn’t cleaned in a couple of years.
We rented the house for the backyard & the grill. Hence, our disappointed.