My husband and I arrived in Nashville in the middle of a bad snowstorm. Fran was there to welcome us despite the weather. She gave us everything we needed to navigate the neighborhood, e.g., directions to the nearest pub, restaurant and grocery store. The guesthouse was exactly as described. It's nice, comfortable and well taken care of. She also made sure that we had a way to contact her if we needed anything. The Five Points neighborhood is great, full of good restaurants and places to hear music. All of this was only a few blocks away. I would stay here again in a heartbeat.