I have never had to write a bad review for an Airbnb stay before now. First of all, the toilet wasn’t clean. There was a dirty spot (that appeared to be blood or fecal matter) that I had to clean. Then, while pulling the daybed out some to use the outlet, we noticed that the floor and baseboard behind the daybed were dirty and there was a dead bug. The two lights above the bed were dusty. The curtain next to the bed couldn’t be let down to cover the window properly. The sheets on the bed were old and dingy. The one we used to cover the daybed was stained and had many holes. The daybed itself had many stains on it. There is no comfortable place to sit in the place for any real amount of time.
I asked Angela specifically, before I booked, if all of the bedding was washed between guests because I have an extremely weakened immune system and have to be extra careful right now because of COVID. She said it was. I said I just wanted to make sure because I know not everyone washes the comforter between guests. She never replied, so I assumed that meant she did, in fact, wash the comforter between guests. Then, on the morning of check-in, I requested that anything that wasn’t washed to not be placed on the bed. She never replied.
She should have told me that it wasn’t washed between guests before I booked, but since she didn’t, the very least she could’ve done was fulfill my request to not put it on the bed. (Yes, she left the throw pillows off, but I asked for anything that wasn’t washed to be left off the bed.
It’s not right for a host to not reply to all messages - especially when what they assumed by your previous response isn’t actually how you operate. I have stayed at other Airbnbs in Nashville since COVID began, and they all offered to wash all bedding or leave everything that isn’t washed off the bed entirely when I tell them about my health condition, and their spaces were incredibly clean. Angela doesn’t even clean up to regular standards, much less COVID standards!
I could have stayed at a Hampton that I was considering booking before I booked this place for the same price, and I’m sure it would have been a cleaner, better stay!
The only thing good about this place is it’s proximity to Vanderbilt. It is NOT worth the price Angela charges!