Our stay with Sonder was good! We were 4 students looking for an amazing deal in the downtown area and the room provided was just spacious enough for our stay despite having to pair up while sleeping. The check in was smooth through their app, the apartment itself is very nice and has wonderful furniture and a TV, the kitchen is fully stocked with utensils, pots, cups, and even oil for you to cook, and the value of the location was unbeatable as it is under a 10 minute walk to the Honky Tonk downtown area. Some things that we wanted to note that were circumstantial likely only to our stay was that there is construction right across the street that can be heard and woke us up on more than one occasion. Additionally the heat seemed to be out on our entire floor during our stay but they were nice enough to provide space heaters for the rest of our stay (we weren’t really in the room that often). Finally, we had requested extra pillows and linens for our stay which they confirmed they would provide, but when we arrived we only had the standard bedroom and sofa bed linens and pillows provided.
Other things to make note was that Sonder has very friendly and responsive staff and customer service, however they did not respond to our request for a late check out until the morning of. Some of the bed linens and stocks of toilet paper seemed unchecked for stains or damages, but overall we never felt as if the apartment was unclean. Finally luggage storage recommended by Sonder comes with a discount, however it is inconveniently not located on the premise and is not within walking distance with your luggage.
Overall however, we found a lot of value in this room, especially due to its location, and the pictures provided are accurate. We definitely agreed that we would stay with them again as they provided us a stress free, low cost- stay in the heart of Nashville.