When we first arrived, the initial difficulty was with just getting the door to open...
Next, we were told it would be an extra 30 for another adult to stay with us for one of the nights, but was only provided with 2 towels and 2 wash cloths... so someone had to shower with the large hand towel to use as a washcloth.
On top of that, I have severe allergies... as soon as i laid in the bed, i started breaking out into whelps and itching profusely! with further inspection of the bed, we found that the comforter was dirty and the mattress had bugs!
I had to use my EpiPen to get my itching under control!
We were here on vacation and had to go to Vanderbilt ER where we waited so long to be seen that we left after 3 hours! And still had to get to dialysis in Franklin!
When we requested to get our monies back, since the place was a HEALTH HAZZARD, they only cancelled one day. We were suppose to be there from July 22nd to July 25th. We ONLY stayed that 1st night and left the next morning before 11am! So they still owe us for that one day and rejected the request for a refund! WE DID NOT STAY!!! WE LEFT B4 11am THE VERY NEXT DAY!!!!
I contacted airbnb and was told they could only help with the refund if we had ER paperwork stating i got treated!!!
We use airbnb a LOT... this was by far in the top 2 of THE WORSE places we have ever stayed!

If you look at OUR reviews, EVERY SINGLE review has been nothing but positive on us!!! We are always clean and respectable of the home/space/unit that we rent.