Cute house, well decorated. House is in a good location and neighborhood. HUGE disappointment, someone lives in the basement and has access to the house through the stairway at ALL times. When we arrived the door was open to the basement and a dog downstairs. We have 2 children. I reached out to Matt and he responded that someone was there taking care of his dog and he was not there while we were. At 2am we were then woken by a slammed door in the basement, so bad as we were exhausted from our day of travel. Then the next day we were napping the kids and a delivery guy comes to the front door, NOT our delivery. Disturbed us again, he went downstairs to the person and again, door slammed waking my husband. We did not feel safe as we could not lock the stairwell and in the description is Owner is not present and its a whole house. NOT the case. I reached out to the owner for a refund and have not heard back.