Quick communication and appreciate being able to check in a couple hours early (with no extra fee). When we arrived it wasn't as clean as we would've liked, but Grace & Michael were quick to offer for the cleaning service to come back. Loved having 3 bedrooms all with room darkening curtains - made naptime a lot easier! Location was central to everything we wanted to see in Nashville. The one car spot in the gated backyard was also a plus!