We had a rough start to our stay. We arrived at night and went right out. Upon returning home to sleep, we realized the place had not been cleaned and the sheets were not changed. Needless to say, it was a rough night with little rest. Katherine from Music City VH was in touch first thing Saturday morning and was very helpful. However, we had to spend most of Saturday dealing with getting our two units cleaned. It made for a very stressful start to the trip and basically took a whole day away from us.
Katherine was extremely helpful and understanding. They refunded two nights and the cleaning fee due to our experience, which was very kind and appreciated.
The units themselves were very nice. The location was excellent. 10 people stayed in each unit. It was definitely close quarters but we were comfortable enough. Two of the queen beds in each unit were bunk beds and not very stable. We couldn’t use the top bunk. Something to keep in mind for larger groups.