This unit is located in a very quiet residential neighborhood with great parking right next to the B&B entrance. Makes carrying in your luggage a breeze! We did not have any personal interaction with the hosts except for one time when I locked the door from the inside upon going out to dinner and couldn't get back in with the code. Fortunately I was able to reach JoAnna by phone and she resolved the issue quickly. Our only slight negative was the noise level upstairs -- kid(s) running back and forth and heavy adult foot steps throughout the evening. There were also trains blowing their horns in the distance periodically during the night, which would probably not bother anyone unless you have very sensitive hearing and would need to bring earplugs. Other than that, the place was clean and beautifully appointed for a comfortable stay.