My husband stayed here during a work project. Check in was smooth and the space was clean. Unfortunately, it was very cold when he arrived, and there was no thermostat to turn the heat on. I reached out to Chris 3 times over 2 days before ever receiving a response. On top of that, my husband said there was yelling upstairs all night each night he was there. My husband needed to charge the battery for his truck, and on their final day Chris unplugged it. She also wrote me at 7 am on the morning of checkout and told me there would be an extra charge for using the electricity. We travel very often in Airbnb's, and we have never had an experience like this. He would have left shortly after he got there, but unfortunately there were no other locations near by available at the time.