We reserved Will’s place & paid. Almost immediately received a message from Will we could not stay because last guests damaged the place & was not sleep-able along with an apology & he asked me to cancel. Since it was booked I could not cancel, said no refund. I contacted Will & sent him screen shot of where he would have to do it & he told me that was so wrong & had been doing this for 7 years & asked if he could send back our reservation purchase, I said that works. Sounds like a refund to me & was happy. It’s been a little over a week and have not received any money back. If place is still listed on airbnb please try & check if it is “sleep-able” before you book.