My husband and I stayed only for one night as we had to catch an early flight the next morning, so we did not have a chance to meet Ann, but the apartment was very clean and cute! Cute decor, a reserved parking space just for Airbnb guests, and some small breakfast items included. Communication was great, check-in /out was super easy. Just be careful when backing out of the parking spot, as there is a curb that was hard for us to see in the dark early in the morning, that we scraped our car in. Other than that, great stay!