Traveling distance was great to the main attractions, however home is not in the greatest location. I had seen great reviews and Unfortunately our experience was not great like other guest had. Once we checked in we noticed that the home was not cleaned counters were dirty and vents were complete covered, carpet was not vacuumed. we notified Chris and sent multiple pictures, Oven was so dirty that the fire alarm kept going off the first night we cooked. Miles reached out to us and advise he could have the cleaner out next day 10am.. They showed up and cleaned the oven only.. we asked her if she could vacuum but she said she was only there to clean the oven and if we wanted to we could use her vacuum since there was not one at the property. Miles did also send us pots for cooking since there was only two at the property when we arrived. We also had to notify them that the tub was not draining and Miles did have someone come and unclog the tub. Everything seems okay Until Friday evening when the temperature in the house started getting hot. however it was late and we called it a night. that morning we woke up to 81 degrees by 10:30 so we sent a message to Chris and Miles at 1:30 they responded with '' can you send a picture of the other thermostat too?'' and we did at 1:46pm at 6:22 another picture was send again so we could show the time it was still 80 NO answer from either one of them. Mind you this was Christmas Day so it was ruined. On Sunday day of check out we finally got a response 30 minutes before 10am check out and we had left earlier because we could not stay in that heat. Chris apologized for not being able to get anyone out to look at the A/C and said he would credit the last day for the issues … I responded '' That would be great'' Never got a response after that and never got a refund. This could have been a great Christmas but was far from that... I hope they can take better care of the next guest.