TurnKey Vacation rentals helped make the entire Airbnb rental process easy and convenient. After booking your reservation, representatives from Turnkey are available for any questions before your reservation and throughout your stay. All information is sent via email and text message and you can call or text a number for immediate responses to any questions or issues. In addition, there was a tablet in the rental which included information on the Airbnb, contact information, and other details about the rental/location. I would highly recommend a Turnkey Vacation rental to anyone looking to rent via Airbnb!