Overall the place is great. It’s modern, clean, open, and there’s great division of space with rooms on all 3 floors so it doesn’t feel like you’re on top of each other. The style was really cute too and the rooftop was a nice bonus. Kitchen was very accommodating too.
The location is ok. Close to Broadway (like 7 min drive) but there’s nothing worth walking to when you walk out the front door.
My main complaint is that they have outsourced employees for the communication process. Every time you message, it’s someone else responding rather than just the host. This caused us to not get our check in info (so we couldn’t get in when we arrived) and then again I had to prompt them for the check out info to make sure we did everything needed before leaving. There were ants in the kitchen and two of the bedrooms, when I messaged about it, we got a reply from one of these workers asking us if we wanted pest control to come take care of it - (no, since we were leaving in the morning). The check in is also a single key instead of anything electronic so that’s kind of annoying and outdated to me. We lost the key and were told it was $75 for a spare. A copy of a key is $6 at Walmart and I get the convenience portion but that seems a little taxed.
Communication just wasn’t personal like you get at most airbnbs.
We did love the home and it would be great for families or friend groups.