We were offered an extra night to stay with our rental which we ended up using so that we could check as early as possible the morning we actually arrived. They allowed us to check out late with a small fee of $25 an hour. My biggest issue with the place was that the listing when we booked noted a pull out sofa bed, which was taken off the listing before we arrived to stay. When I asked the owner about this, they said that there is an air mattress, so no big deal. However, when we arrived and I asked if they have linens for the air mattress they stated “we don’t have an air mattress on the listing, a guest just left it behind.” Okay so, I have 16 guests coming to stay and that’s what I booked for when the sofa couch was listed. So, there should be linens for the air mattress that you offered as a resolution to this issue. The house was very clean. The fridge didn’t seem to work at first but once we turned down the temp on the door screen it finally was cooling down. The location is decently close to downtown but our Uber drivers seemed to think it was a rough part of town, although I didn’t find it too bad.