Unsafe neighborhood, broken "security" gate was open, toilet unclean and had a brown surprise. I wish I had checked Nashville PD/ Crimemapping site before booking, this is definitely the worst neighborhood I have stayed in and the "gated community" didn't make me feel safer. Upon checkin I first found that the toilet bowl had feces in it (!) so if the bowl was dirty, the seat was dirty. I let Luis + Crystal know and had to clean it myself. I told them I did not feel safe in the neighborhood with my car there and the gate broken and was looking for other accommodations. They were not proactive or helpful and kept responding in all caps. I finally just changed reservation to one night, didn't sleep and left in the morning. I could have just cancelled as soon as I got there but AirBnb makes refunding guests even in bad circumstances difficult. East Nashville has much better/safer neighborhoods with great hosts. Do your research.