We received a "welcome" packet via email before our trip with all the pertinent information for checking in----everything went smoothly. The apartment was in a great location for walking to downtown Nashville---about a 10 minute walk that seemed very safe. The various terraces and patios around the apartment were wonderful--especially the roof terrace. The apartment was as advertised except there was major construction right outside our apartment which started at 6:30 am and included a huge jackhammer that started at 7:00 am! Very loud and went on until about 4:30-5:00pm. This construction looks like it will last for quite awhile. Without the construction noise, however, the apartment is a great place to stay.