The actual location was nice. The bathmat was kind of dirty in the master, but other than that the house was in good order. The communication was very sub-par. I messaged them weeks in advance for a 30-minute early check in and they said to check day-prior but acted like it was no big deal. I messaged day-prior, got no answer, messaged day of, they said they would not allow it. It wasn't the biggest deal, but an inconvenience as they could have just told me there wasn't any flexibility -- I had to get ready for a wedding rehearsal. At the end of the day, it wasn't a deal breaker, but a frustrating experience given the lack of communication day of, and the inability to find alternative options being that close to a reservation.