The instructions are clearly laid out in the description of the place. Stick to the 3pm check in time. Our flight landed early and communication with the host was okay, it would have been nicer to be able to check in early as an option; however, the issue was they said they were trying and communication lacked unless I messaged again. Waited 3-4 hours in the lobby waiting for responses, by the time I got a clear answer it was already 30 minutes prior to check-in. Being direct would have been nice, they place offers bag holding at a fee, but we could have explored or went somewhere else waiting for check-in. The place needed a cleaning prior to entry, why it took so long I’m unsure since the person staying is asked to clean, throw the wash in, start the dishwasher, and take out all trash. The location is perfect to easily get to Broadway! It was such a lovely home and stay, the balcony was nice to have, doesn’t offer the best view but was great to use none the less. The place had just about everything you could need. I had an issue with the latch app working halfway through the stay with only the room but was able to use it for the rest of the facility. The other thing is I had to request the latch/entry information instead of receiving it already to get into the building, even just prior to check in. The facility/lobby is also very trendy and beautiful, with giant yellow doors that can never be missed. Overall though the stay was incredible and I had an excellent time in Nashville!