Very good communication and caring that guests are comfortable. There were a couple of issues with the new TV and how to work it, as well as a few other really minor things, but George was right on it to fix any problem so we could get settled in. This is a newer unit, and all kinks are now worked out to perfection! Quiet street, excellent balcony off the back. Cute kitchenette with everything you need. Only $7 to UBER to the main action on Broadway, or pay $10-15 to park.