First and foremost, I’m not a stranger to Nashville or downtown, as I come about ever 6-8 weeks; I usually stay at the Hilton across from Bridgestone, Renaissance, Doubletree or the Moxy.
The original listing mentioned nothing about parking garages, let alone 2-3 blocks away; and the host failed to mention the parking garage directly across from the building.
The host told me the parking garage she suggested would be $35/24 hour parking, was almost $50. The host responded, rates must’ve went up and she didn’t know about it.
Secondly, there was a sleeping homeless man in the lobby, that was there for a very long duration, as we came in/out many time thought the evening/night. Also beer spilled in the elevator, cigarettes on the elevator floor; the mess was still there at 10:00 AM this morning.
The directions said to set a 3-6 digit personal access code, actually it takes a minimum of 4 digits; as we found out after about 10 minutes of trying.
The access code to the building is not #4321, it is *4321.
At 3:02 PM, the host send me a msg telling me that we could check in at 2:00PM; so you tell me an hour after the fact. I repeatedly asked to be called or texted; as I do not receive notifications on my phone for AirNB
The reservation was for (4) adults; yet only 2 sets of bath towels were available. None were found in the closets, bathroom drawers, bedroom drawers; so 2 of us were unable to shower.
NOISE! Yes, I know downtown Broadway is a party town, I know it all to well. However, it was not mentioned in her that the apartment & sleeping area with windows was facing the street and that the people walking by outside could be heard from the 4th floor; or the parties going on in other areas of the building.
As we were leaving, two young black men sitting in the lobby asking if we were leaving and wanted to know what room; they stated they were there to clean…. No identification, we had no idea who they were.
The security to the building is relaxed.
For the total cost of the room, the extra parking cost I could have used my Hilton or Marriott points and gotten (2) hotel rooms; but we wanted to share a place together.
I asked the host to call/text, that I do not receive AirNB notifications to my phone…..when I alerted the host of the problems last night and this morning the host should’ve called.
The 5 star reviews; maybe previous guests were younger and party people. We are not.
This is not the 1st time to use an AirNB in Nashville but it was absolutely the worst experience…..and the first time a host would ONLY use AirNN messaging as a method of communication; rather than call/text directly.
The final message received from the host was that I should’ve stayed at a hotel.