I think Mark is probably a great host overall, and the troubles we had with the apartment do not directly reflect on him, but it was quite the let down to get into Nashville after a long day of driving to then not be able to stay as the electricity was out due to the bill not being paid. He did work back and forth with us to get the situation resolved, but it was a long process as he was doing a show. We ended up cancelling the reservation when we went back to the apartment a second time and the electricity still wasn't on after we were told that it should have been. Had the electricity been on (and it being off was outside of Mark's control), I have no doubt that our stay would have been great.