Wonderful location and Gabrielle responded very promptly to all inquiries! Complimentary bottle of wine, water and coffee for the “coffee bar” that were advertised in the pictures were not included. Some people are ok with harder mattresses; however, my back honestly couldn’t handle the firmness. I ended up having to sleep on the pullout sofa while my husband was ok in the bed, which wasn’t too ideal for our anniversary. The Latch app only worked sporadically and actually never worked for the main entrance. It wasn’t just for myself but for all other guests as well. You had to hope someone would be in the main lobby to be able to get into the building. Lovely location and very lovely host 🙂