I manage short-term rentals for a living and have worked for a national property management company with the same set up as Sentral, and I have to say, this was disappointing. The communication has to go back to their website multiple times only to be met with error codes. The yellow background with white font on the mobile page makes using the website virtually impossible. Genuinely disappointed with the check-in and staff. I was the only one there and the vibe that was set was that I was inconveniencing the person at the desk who had a headphone in during my check-in. Good concept and design, poor staffing and website leading to bad execution.