I got woken up to several texts threatening to kick me out because of noise. Yet I was sleeping. They said oh maybe it’s malfunctioning because they didn’t receive anything on their end. Not a good enough excuse for four text messages at 4 am. Got locked out the first night because the door lock was dying. Spent the next three nights with the door open because we couldn’t close it or it would lock and we would not be able to get back in. The lady I spoke to said she can see the battery is dying. So someone knew that, got a notification and did nothing about it. I couldn’t speak to a human until the last afternoon (3 days later). She did not care at all that we were severely inconvenienced and having a terrible time. I will make sure I steer very clear of anything that has anything to do with stay local. Stay somewhere where the host isn’t just interested in taking your money and could care less about your stay.