IF you are looking for quick resonance, don't expect it. I had to call Airbnb to get involved, twice. Extremely unreasonable and unrealistic cancelation policy, and no information of when you can change your dates. I booked in May with an October trip, figured the pandemic would be over, dumb me it wasn't. I tried to cancel 15 days prior to my trip, her cancelation policy is 48 hours which I knew, fine. Worth asking due to the circumstances. Nashville has a growing number of COVID cases right before my trip was expected, I already had 2 family member's pass from it and 6 others get it. Not the host problem. I feel I am at a high risk, and wasn't willing to risk it, which I expressed. While waiting for a response after 6 days passing, I put in a change date order 4 days into the 6, since I didn't hear anything. On day 6 I got a decline due to her policy after finally contacting Airbnb. I asked if I can change the dates to some time in the future due to the circumstances. No response had to call Airbnd. Host said NO after another 4 days. I wasn't asking for weekends, I was fine with middle of the week that way it wouldn't effect the peak days. A big NO! DONT BOOK unless you are extremely close to your stay date. You will NOT get a change date and good luck if anything global happens, you WONT get anything. At least the host got a full payment for her place not even used. Even got the cleaning fee.