Great location and proximity to downtown. Needs significant improvements. DIRTY!!!
10-15 from downtown/Broadway
20-25 to BNA Airport
This place is huge. Has sleeping for 12. Big bathrooms, living room, kitchen.
The house was disgusting when we arrived. The cleaners had just left so we were shocked. Hair was still in the sheets (we were told this was normal by the host due to a mass washing facility/laundry company) bodily fluid stains on the quilts, dusty, food scraps, and trash on the floor.
Only 3 rolls of TP per bathroom, 2 rolls of PT, 1 towel per person, 1 kitchen towel, 3 extra trash bags, no counter spray, no oven gloves. Not at all enough for 3 nights and 10 people who are cooking, drinking, and trying to maintain some level of cleanliness.
2 beds/bed frames were broken, the turntable plate was missing from the microwave, there was one big wok and 2 sheet pans to cook with (not adequate when entertaining 10 people)
Definitely bring anything you could possibly need. Only a salt and pepper shaker were available.
Live ants were found in one of the closets.
The dryer took 6 hours to dry 10 towels.
The roof deck furniture was sad and old, the photo-op wall was damaged. Water backed up on the roof and left a musty/swampy smell. It ended up leaking through the roof and into one of the bathrooms.
While we were in communication with the host during the trip to try to rectify certain things minimal effort was done, extra supplied weren’t delivered as promised, the maintenance team said we’d have to deal with the leak for the night.
No follow up or care came from the host. They had an excuse for everything. Saying it was a builder issue or they haven’t ever had another renter have these issues - look back at June/July of 2021….
For a house as expensive as this one, basics should have been met. Plenty of extra supplies for cleaning, trash, towels, etc should’ve been available.
Broken and tattered furniture shouldn’t be left as is.
Bodily fluid stains shouldn’t be on sheets. Hair shouldn’t be left in sheets, the kitchen should have the basics to cook and clean up.
We were looking so forward to coming here to only be dealing with little things piling up and causing a lot of frustration during our stay.