Check in was very easy and smooth and the apartment was clean and comfortable and everything I expected. I would stay here again.
My only quibble was with the communication. Sonder is a big corporation and so when i requested a late check out—just an hour later—I had to text with an AI which told me my request was “pending.” Again and again. At the same time, I was also receiving messages informing me that I’d have to check out at the originally stated time as well as messages telling me I’d be granted a 30-minute late check-out.
The conflicting messages made it confusing. But that’s what happens when you deal with a corporation and not a real person. The apartment itself and the location was great.