I didn't meet Rick, but he made sure we had everything we needed when we arrived! It was really nice to be able to park right by the door, and everything was very clean and looked like it does in the pictures. The neighborhood is definitely transitioning, but if you don't mind long walks, we walked to the Gulch and the Honky Tonks from here and we felt safe the entire time. It was a 30 - 40 minute walk. The only thing that bothered us was that we could hear the people staying above us, so when they woke up, we woke up. Other than that it was great!