Patty was great. she was always available. Because of the bomb in Nashville, her cell was unavailable, so had to go to her door...not her fault. We did have trouble opening the lock (my fault), but she was right there to help! The bomb also cut off our internet... again, not her fault.
The room was small, but more than adequate. there was no counter space in the bathroom, nor was there a lot of room to sit and eat, but that didn't bother us at all. I will say the gate into the property needs some work to open more easily.
The place was immaculate, and had all the amenities we needed. The location was excellent, 10 minutes from Opryhouse, etc! I certainly recommend this for someone passing through to visit Nashville.