As a host John saved our family holiday vacation. Our original destination was Gatlinburg but due to weather conditions we were not able to continue on. We immediately scrambled for a plan b and John and his team accepted our same day booking. The townhouses were able to accommodate our large family. There were plenty of beds and space for everyone to spread out. The kitchens were fully decked out with everything we needed. They provided full sized soaps, shampoo and conditioner and there were plenty of towels as well as extra comforters and throws. Overall we enjoyed our stay and appreciated the ease in communication with John as his team.