When we arrived the air conditioner was blowing hot air, 80 degrees in the house. We reached out to Arielle numerous times she would not answer via text, email, or calls. After opening every window purchasing fans we got a small amount of sleep before the neighbors across the street squealed tires screaming, trains are passing threw 2-4 am. The temperature never got below 75. Miserable having 12 guest.
After contacting Airbnb, 18 hours later she responds to my email, maintenance man came out had to change the thermostat. Still did not fix our issue completely but it let us sleep decent without having the windows open.
We would’ve had a wonderful stay if the air would’ve worked/been fixed or even if I wouldn’t have been ignored for over half of our stay for the price!