I arrived late at night, the place had a sensor light that came on when I came up the steps, and Tiara sent me the passcode in advance. It was easy to use. Very adorable decor, and cozy welcoming atmosphere to walk in to. The place had an assortment of coffees and teas and water. I don't drink coffee, but the tea was amazing. :) The bathroom had anything you might possibly have forgotten, and Tiara was very easy to get in touch with if I had any questions about anything. I was glad to be able to do my laundry before I left (soap and dryer sheet provided!) so all I had to do when I got home was put everything away, so convenient! Will definitely stay here again next time I'm in the area. :)