The stay was okay, except we had an issue with the heat. It was freezing my partner and I, so we contacted the host 5 times with no answer. We finally had to contact Airbnb Customer Service, who got us in contact with her. Due to the issue the host was gracious enough to offer a partial refund. The house was dirty, and overall not what I expected from a house that follows the Airbnb 5-step cleaning process. Disappointed and this experience has definitely turned me off of booking Airbnb’s from now on.