Upon arriving, we found two towels, one washcloth we asked for additional towels and washcloths since our stay was three days. Later on that evening, we figured out there was no way to control the thermostat we was freezing we had no heat. The host finally ended up bringing us a heater the next day after we had to sleep in our clothes to stay warm, the heater was unsafe to run all night long and would only heat the area around you. We ask the host for a refund because we could not stand the cold any longer. He was rude and by saying it was T-shirt weather at 50° outside. We could hear the people snoring that was above us and walking around would not recommend this place to anyone. Also, Airbnb was very uncooperative on helping us with getting our money back.