Khira was very helpful by providing instructions with both check in and check out. She was also very responsive. The neighborhood feels safe on a street lined with three story, nice homes. The suite is essentially 8-12 minutes from all the main places to visit. I stayed with a group of my friends for a college football game and we did not mind riding in Ubers. The suite has your essentials which is more than enough when you are in Nashville to see the city! I would stay again if I return to Nashville.