There are all these warnings about no parties in the description, then how come that was our experience? We listened to people party into the wee hours of the night. It sounded like the people above us were throwing bowling balls. In addition, we were looking forward to the pool use, however we arrived around 4pm Saturday evening to a scene that can only be described as every guest inviting 5 frat friends over. The pool was so over crowded, loud music blaring, and the trash were over filled with beer cans and scattered all over the ground. In addition, we continuously had trouble getting in the area as the security guard was "late" (we never saw one show up). After this very uninviting experience, we went back to our room to hang on the patio (outer ring). We could hear the pool party happening on the other side of the building (screams, laughs, drunkenness etc). We were super bummed we didn't get much time at this beautiful courtyard area. In addition, there is no real guidance. I went up and down the silver elevator numerous times (trying to pick up doordash) just to find out the silver elevator doesn't even go to the lobby (that would've been nice to know). I wanted a weekend to relax, not relive my college frat party days. We also found mold in the laundry room closet, that was the real buzz kill for me. No thank you. Norman himself was very kind and helpful, however this just wasn't the experience we signed up for.