When we arrived the place had been heated in advance. this was welcome as it was cold and late. the place was spotless. and some complimentary soft drinks were in the fridge. Communication with the host was promptly answered well. The facilities in the room were excellent. We had a great stay in Nashville and were able to chill out at the end of the day, after our outings in downtown Nashville. Checking in and out was simple and instructions were clear. I would recommend this as an excellent place to stay.