This place is cute and in a nice area, yet not too far from the action. The beds are very comfortable and made the nearby train hardly noticeable. The stairs are steep and creaky, so not good for little ones or older people with joint issues. The expensive cleaning service need to do a better job for the money they are being paid. The guests should not have to help so much for that charge. The TV issue needs to be addressed. Chase is working on it and reimbursed us for our trouble.