Room, location & cost was very good. The Latch system was confusing and not explained. Several floors as well as entry/exits but not clear on Latch app which went where. I was not the only one confused & frustrated as several people (young & mature) were complaining as well. Very annoying. They should have a video on how it all works and/or instruction book in room. The room was loud (outside noise) and let too much light in for sleeping. The noise didn’t bother my husband as he’s deaf in one ear, but for me it was annoying and kept me from sleeping well. We loved the location and access to parking. The host is kind and responded quickly. I think if some heavy window coverings were installed it would help alleviate both sound & light.