Unfortunately Airbnb has many corporately owned or managed properties and that’s what we got at this property. With this, you miss out on personal touches as well as inflexible rules. We were not allowed early check in or check out without a fee because they are managing too many properties. We wanted to drop off our luggage 30 minutes early and had to get a approval that still didn’t work out because they were running late on the cleaning. I had asked for an hour late check out on New Years Day because we stayed up very late and had to check out at 11. However, they wanted to charge us a $100 fee to stay one extra hour. Hotels don’t even do this and a private owner would always try to accommodate a guest when possible. The kitchen is now missing many items for instance we had very few coffee cups even though we had 12 people and there was only 1 wine glass left at the property. There was only one dishwasher pod so we had to wash coffee cups by hand so everyone could have coffee. The beds were not comfortable as they were old spring mattresses and so were the sheets. The managers did do everything possible to accommodate us with any problems that came up like our bed broke and fell to the floor, however if they had new beds, this would never happen. They also gave us a little refund for having to check in late, which was appreciated. The property was clean and large and looks like the pictures but it is missing items. I would suggest a walk through to look into missing items in the kitchen. Not sure how often any one goes there to see what needs to be replaced or remedied. It would also be nice to have seating on the front porch.