The only reason this does not get 5 stars is that is was not clean like we would have expected when paying a large cleaning fee. The kitchen cabinets we very dirty on the outside, splatters on the walls all over the place, dust caked on the ceiling fans, garbage left in the game room and lower level bathroom had used dirty bar soap left in it. Response was quick about this as they offered to have someone come clean more right away but we did not want someone in there after we were already in and unpacked but we did send them pictures of everything. Would have rather received some sort of discount on our cleaning fee since it was not clean when we arrived. Location is fairly close to downtown which was nice but the neighborhood is not the best. Other than that it is a great place and it was perfect for our trip because we were all able to have our own private areas because it is so big.