We got a house, then she cancels on us the day of arrival and changed us to a different house which we were okay with the changes it was a nice home. but she locked us out of the house she gave me 2 codes and none work and she never answered the phone when I call her, I end up driving home at midnight, very upset, I'm glad my group didn't have any kids with us. worst experience ever with a host. The second house neighborhood doesn't feel so safe. We contact Airbnb and their customer service is amazing they help me right away.
I hope she does better for her future bookings and Doesn't leave them outside.