We had a few issues related to weather like our first room we could not get into due to a frozen lock then a pipe burst and there was no cold water and the toilet stopped working. Nobody told us there was a burst pipe until we were checking out. Lack of communication from the on-site personnel. All rooms are accessed from outdoors as well if traveling in the winter. The rooms were warm but moving luggage in was quite chilly. More of a motel feeling than a hotel. We also did find a roach in our closet area. Overall the stay was not bad, but was not the best. Definitely get what you pay for.