Being a rookie to Latch, Cynthia was sooo very kind and patient with walking me through it all. She responded quickly, was very understanding when we cancelled in the spring due to COVID and again when we questioned safety during the week of the protests, and created an inviting, relaxing space. The location was great! We could easily walk downtown and felt safe doing so. We also enjoyed the little touches that were added to make us feel welcome! We loved the courtyard, but missed out on being able to sit out on the rooftop as it was closed in preparation for reopening soon. Not anyone’s fault. Thanks so much for having us!! We love the Nashville area!