Maria was quite accommodating. She assisted me in changing my reservation (which was within the timeline according to the policy). She was communicative and provided every detail to make our stay good. The downsides - the toilet was not working and we had to go to McDonalds to use the rest room, which was pretty inconvenient. The first night we were there I let Maria know there was a problem and she did send someone to fix it within the hour of the call. But it didn't work the next day. We were attending a professional conference and it was a big inconvenience to have to leave the house to use the rest room and come back to get ready. While we were at the conference however, she had a plumber fix it. The next issue was the AC. While we were at the conference that day we came home to an 80 degree inside temp when the AC was set on 73. We then bumped it down to 67 and the inside temp went up to 83 - it was 10pm and quite uncomfortable to sleep. The issue wasn't addressed that evening and we left the next morning. I hope she looks into the issue so that her next guests don't experience this discomfort, but I am fairly certain she will - she seems very conscientious and genuine.

The home is quite lovely, the beds are comfortable and the location is very convenient to just about everything especially downtown. The neighborhood is quiet except for the occasional train whistle which seemed only to be heard in mid to late evening (but it really didn't bother me.)

Even with all of the issues, I would stay there again - second time is a charm, right?