There are pests in this property. We had mice, mice poop and spiders. There was a nail sticking out of the floor in one of the bedrooms right next to the bed. The host is a whole rental company so they didn't really care. The walls and ceilings/floors were so thin we could hear everything in all surrounding units - like people being intimate and random conversation. We were woken up at 5 am every morning by the upstairs neighbors. The host leaves ear plugs by the bed because they know its an issue and we still got a message from the host one evening saying we had a noise complaint for just watching a movie at a reasonable volume. We ended up leaving early and going to another Airbnb. The host and Airbnb confirmed we would get a refund for the remainder for the stay. We didn't. Ive had a support chat open with Airbnb to figure it out and I've been messaging them consistently for the past couple weeks and they've completely ignored me. They also filled the unit immediately after us.