I was travelling with my three sisters, two of whom have mobility issues. The condo would have been great for that except the elevator malfunctioned with us in it!!! We were very relieved that the Nashville Fire Dept. rescued us, but I was very disappointed in the management's response to our dilemma. When I messaged them on the app, they did respond, but I was never able to contact anyone by phone. It was really disappointing, because we were overheating in the elevator, and were really worried about one of our sisters. Also, we were told that the elevator was fixed, so two of my sisters tried to use the elevator again and got stuck again. I did get a phone call that time thank goodness, and it did help, because by this time I was really unhappy with these people. The apartment is very pretty, and really big. The bathrooms however, were very moldy. Hopefully they will get that cleaned up soon. The people that I spoke with were nice, but I think their policy (I guess that's what it is) of not giving out a phone number is way off base. I do appreciate that they were fine with us leaving a day early, and charged us for only 2 nights instead of the 4 that we had planned, but I will never stay there again. The location is super though!!!!