Not only was the home FILTHY when we first arrived, it looked nothing like the pictures shown. Various pieces of furniture were missing (barstools, table, comforters, etc), bed frames were broken, stains all over the couch, cockroaches crawling on the walls, and holes/scuffs all over the walls throughout the house. The third story shower would back up and we were left with a grimy sediment all over the shower floor. On our first full day, we woke up with an ant infestation all throughout the kitchen. To top it all off, we found BED BUGS on our last night there!!! We all had to call exterminators when we got home, lost hundreds of dollars in loss of personal items, were infested with bed bugs, and the only restitution we were offered from the host was automated messages. When we reached out to Air BnB themselves, our only offer was HALF OF A NIGHT and the refund of the cleaning fee.