This is one of the best locations out there, if you plan to do much Downtown or on Broadway. Having parking included is a huge bonus.
The instructions on arrival and parking are lengthy and hard to follow at times, but pretty simple once you figure it out. Make sure your phone stays charged so you don't get locked out as you must use an app on your phone in lieu of a key. This app gets you in to the building and your room. There were two separate people in the lobby area on Friday night begging to borrow people's charges as they were locked out of their rooms with dead phones.
The room itself was pretty nice, but definitely could use some upgrades. Most of the items in the room are very cheap. When paying this much to stay for a night, it would be nice if they were a few better items to use. The bedding was not very comfortable and the pillows were absolutely worthless. If at all possible, take your own pillows. There is a shortage of towels in the room, and we only had one washcloth to use also. There were no paper towels or napkins of any kind, so plan accordingly for that as well. There were two TVs in the room, but neither one has access to any streaming capabilities and only uses the local TV antenna stations. Again, a small upgrade would be great. The $100 TV from Walmart isn't really cutting it in this situation. There is a futon like couch, which I believe is supposed to be the other bed. This might be a decent place for a kid or teen to sleep, but definitely not meant for an adult.
This would be an amazing place to stay at in the summertime due to its access to the pool area. It literally has walkout access to the pool area, so that would be a huge perk in the warm months.
The location and included free parking are really what makes this apartment worth any kind of money. You are honestly paying for the convenience more than the experience and comforts of the place.
The host is pretty quick to respond to messages when you have questions or anything like that. However, they are not at all hospitable if you have an issue with your booking. I'm mistakenly somehow typed in the wrong date of my trip and requested a Thursday night through Saturday morning stay instead of a Friday night through Sunday morning stay like I actually needed. I've used Airbnb many times and never had this issue before, but somehow on this booking I did it. I took responsibility for my mistake and contacted the host immediately upon noticing it. He basically told me too bad, no refund. While I didn't expect a refund in full, or even much of one, some kind of understanding would have been helpful. Instead, I paid for two nights when only needed one. I even asked Airbnb to mediate on the situation and he ignored their messages all together. As someone who works in customer service I found this entire experience very unprofessional. Although I love the location, and would likely stay there again did you most of my work trips involving meetings and functions downtown, I likely won't return solely based on these interactions. Thankfully the Thursday rate was much lower than that of Friday so it only cost me about $125.