They offer everything they say they will, but don’t expect any more than that. We asked for items such as plastic utensils, tissues, etc and they didn’t have them. They’re hard to get in touch with. We asked for more toilet paper to which they responded via text that they could bring - but they never did. The TV and shower also were very faulty. Not the best place I’ve stayed at, and not the greatest location- but was one of the cheaper things we could find