I didn't have the pleasure of meeting Michelle, but she was the perfect host and always responsed promptly to any questions. She checked me in over the phone and told me everything I needed to know for my stay. She gave great suggestions on where to eat, to go out, and how to get around. She even set me up with codes for Lyft and Uber to have free rides to and from the airport. The house is great and clean. I loved staying there and I will be back!