Their sneaky policies and lack of transparency coupled with the invasion of my privacy from the start did not set well and muddied the entire stay.
In addition the building is dirty, stained, and people left trash outside their doors.
The bed was not useable (zero support / completely foam) and my partner needed to go to a chiropractor today.
All in all I could have over looked the issues had their sneaky policies not been in play.
Waiting til someone can’t cancel without losing half their money to tell them that if they don’t comply with an additional background check, upload a selfie, and give their credit card to an unknown source for a “security deposit” is horrible practice.
They should have stated that people need to submit a selfie and pay a security deposit to a third party outside of Air BNB from the start.
I’ve lodged a complaint with Air BNB.
I do not appreciate that a third party now has my details.
I took a video of the apartment before leaving so they can’t claim things were taken or messed up. This was something I felt needed to be done after they sent a message the night before our checkout saying there was a $250 fine if we didn’t return a parking pass I never even used or said I planned to use.