Karen was a flexible host that provided detailed instructions on how to find the apartment over the phone which was very helpful. There is a key to get in and out of the apartment, and shoes are expected to come off at the doorway to keep the carpet clean. Appreciated the host’s flexibility during the power outages when their was a storm. She has a dog named Spencer that stayed in the other bedroom. Did not see the host after check-in, liked having the space, open parking and private bathroom.