Pros:
Monte was a great communicator! I had a problem with the place not cleaned when I arrived and he had the house cleaner come back and change sheets for me and my brother. The next day while I was at work he had the entire place cleaned. He was apologetic and I appreciated his concern for my comfortability in his home. He offered me a day refund do to this problem. I would consider coming back based of his communication and great customer service alone!
Cons:
I did not know there would be people living above us. I could hear them walking around and their phone in the morning (alarm).