Our stay at Hillside was underwhelming and disappointing. When I booked the reservation, I said “I hope this isn’t too good to be true”, but sadly, it was. To begin with the positives, the host was exceptional. The moment I called them with an issue, they picked up the phone and found a solution immediately. The location is great- it’s right off the highway and an easy 10 minutes from downtown. The room was clean (but beware- if you aren’t staying at least 7 days, they will not change your sheets or bring you fresh towels. We had to steal some towels and some toilet paper from a cart).
Now for the bad news. When we checked in, the woman at the front desk could not find our reservation, even though we booked several days in advance. She insisted we did not have a room booked, and this is when we had to call the host. He cleared things up with the lady, and after about 20-30 minutes, we had a key to our room.
The room is very bare. The tv didn’t work- it was just for display. Theres a random paper towel holder, but no paper towels. There was no shampoo or conditioner- just one bar of soap and 2 towels. There’s a microwave and kitchenette area, but there are no cups or dishes. The lock on the door is messed up, so we had to swipe our card several times before it unlocked, and once it unlocked, we had to KICK the door open because it was so stuck every time.
The pool looked clean, but there’s ZERO shade- no umbrellas to sit under, so bring lots of sunscreen and a fan if you plan on laying out.
If you’re just looking for a clean bed and a place somewhat close to downtown, this might be a good deal- but if you’re staying more than one night, be ready for some issues. I was hoping for a unique experience, and I guess you could say I got that! Nashville has much better than this to offer.