The property was great value for our group, competitively priced. Overall it was a nice spot. As others have mentioned, it is really large and the location is fantastic. However, the overall detail and cleanliness of the property did not match the expectations based on the listing images. We were there for a social trip, so it was good for us. But you could definitely tell that others have partied there too.
The real miss was in our customer experience. First off, this is listed on Airbnb but you have to use the Sonder app in order to checkin and communicate with the host. You also need to submit biometric info in order to activate an account. We experienced issues with our access code/lock and struggled to get a hold of the host. And there was a strange beeping noise that went off every few minutes for the first 24 hours of our booking. It was super annoying. I could not get a hold of the host until the following day. Eventually the issues were resolved, but just know that this really is not an Airbnb experience, it’s a Sonder (another company) experience. Early checkin or checkout is an extra $25/change. And we actually got locked out of the place when trying to checkout because their team changed the access code without informing our party.
Although the place physically suited our needs, I don’t think I would recommend it to other groups based on our experience with Sonder. But if you need a place for just a couple nights to enjoy nightlife in Nashville, and are okay will dealing with the third party, this was good value.