Location is great and walking distance to downtown! Good communication and responses are fairly quick!
The place itself was fair. The couch leg was broken and the sofas are uncomfortable! The air mattress lasted one night before it deflated (and would not hold air after that).
We had to clean the tub before we used it and it was not very well stocked with soap, towels, etc like it shows in the pictures. Check in and check out was slightly confusing, so make sure to check your emails.
Elevators take a while, especially at check in and check out times. We used the stairs mostly during our stay due to the slow elevator.
Don’t expect a quiet place to stay. It’s close to downtown and has that “college apt” feel. I would bring ear plugs if you’re a light sleeper.