We had a nice stay. The checkin information was sent in advance and being across the road from the Vanderbilt Campus is a nice touch within walking distance to the west part of Broadway street in Midtown / Music Row. We had three people staying in the apartment and the pull out bed was missing for the first night when we arrived, but Kevin was able to resolve that the second day to accommodate. The bathroom is a bit tiny for multiple people staying in the place, but definitely enjoyable experience.