I chose this property because of the location--near downtown, great restaurants, etc. The property itself was less than optimal for a family gathering. Driving into the complex, the first thing you see is the trash enclosure with the gates open and trash all over the ground. Not a good first impression. We closed the gates once but they were opened again and remained open throughout our stay. We had units 4 and 9. Our unit (9) was dirty, many lightbulbs out, dirty toilet in the master, empty body wash container in the bathroom, dirty blankets, dirty dishes in the cabinets, the toaster was so dirty it smoked and the oven in unit 4 was so dirty that smoke poured out and we had to open all the windows despite cold weather. The 2 pocket doors in the master bath kept rolling closed. The refrigerator had no shelves and the ice-maker didn't work. Julian was responsive by having the toilet cleaned, 2 lightbulbs replaced (of many needing it) and bathroom essentials replaced.