Pros: The studio we stayed in at Mint House was gorgeous. Parking, a full kitchen, laundry, and a bathtub big enough for an actual adult to fit in were all very appreciated. The bed was very comfortable. The location was great - close enough to downtown action but far enough off the beaten path that it was very quiet.
The one major con: access and communication were very difficult. I never received my email with check-in instructions, the person at the front desk had to let us into the room and then verbally tell me the code. Then after leaving for a few hours and coming back, it didn't work but he again gave us access to the unit. I gave him my email address directly and he was able to get a new code/welcome email sent to me, we tested it, and it worked. The next evening, we tried to return to our studio and then the second code did not work! The front desk person on for the second shift did not have access to any codes and could not let us in. She sent a request on her end and we had to wait around until finally someone called my cell phone with a THIRD code to get us in. We were only there for a quick stay and three codes needed over the course of about 36 hours was very frustrating (especially at the end of a long day when we just wanted to get into our space and relax). The concept of "luxury and amenities of a hotel with more space and less contact" was really appealing to me, but I expected one of the "luxuries" of a hotel would be someone on site who could help with issues, not a call center who knows where updating door codes remotely.