Erica checked with us to make sure we had all the information we needed and let us know that the house was available earlier than the scheduled check-in time. That was really nice. She was readily available to answer questions and responded quickly. We loved staying at the house! Very comfortable and so cute! Loved the eclectic decorating! Great location. We would have loved to spend time out in the backyard, but the weather didn't cooperate. Would be lovely in the summer.