Location was great. On the edge of Vanderbilt campus and near Vanderbilt U. Hospital. Very comfortable neighborhood. Only minutes from downtown Nashville. Apartment was clean, contemporary, with plenty of space for 2 people. Mattress was firm but very comfortable(would like to have that mattress in our home !). Service response was very quick and helpful by phone. Only complaint and the reason for 4 stars not 5 stars was the door lock. Cumbersome to manipulate if you have your hands occupied trying to open the door by number code. Seemed to only activate with the same hand that was originally used to activate upon arrival. Door did not close completely without having to apply added effort to make sure of closure. This would then require waiting to assure that lock bolt entered door jamb before departure.
Other than the locking system, the accommodations were very comfortable, customer service was very responsive and we would definitely stay with Sonder again !!