Richard went out of his way to make us welcome even picking up a few groceries as we were late getting in. He was not intrusive but checked with us everyday as our paths crossed. The apartment is spacious and quiet. For us the only limitation was the kitchen facilities (fridge microwave only) It was very easy to get downtown by bus costing us as seniors 85 cents only. The house manual is detailed and Richard is also able to give information as needed. We enjoyed our stay