Cons: trash on the floor, hair in the shower, flat pillows, and noisy bed. There were stains on the wall where the coolant had leaked from the A/C. The design of the house makes the top floor with the bed extremely hot even when it's cold outside, and the host was rude and dismissive of our concerns about the AC unit emitting heat and no AC. She said she couldn't help. To my concerns about cleanliness, she did apologize for the trash falling out but stated she did not see hair and merely advised I take photos. If the shower was cleaned thoroughly, the hair would not be present. It wasn't until I messaged her a record of our exchange detailing how she was not helpful that she came back to try and fix it. While the A/C unit was slightly fixed, we were still sweating at night with weather outside being below 40 degrees.
Also, the lack of level of cleanliness is concerning particularly in COVID and the extra precautions we're trying to take. The place is supposed to be AirBnB Plus but it did not feel that way. I did not feel at home nor respected and I would not recommend.