Several of our messages through the Airbnb app were not responded to until days later or after they were resent. The host says they did not populate which could be the case but we needed an answer because our flights were canceled due to weather and we needed to rebook our flights. Also when we checked in it was late and we dropped our bags to go eat. The furnace wasn’t running at the time so we didn’t notice that it was making an extremely loud noise like a generator. We got absolutely no sleep that night. When I contacted the host the next day they sent a mechanic right away to take care of it but when I asked if they could provide any sort of credit for the night we stayed with no sleep I was told no. They didn’t offer the slightest discount for a very uncomfortable night. The location was great and the place was clean but I really feel we should have been compensated for the night we got no sleep. When booking an Airbnb isn’t that the point, for a place to sleep.