We stayed at Bettye B for a quick girls trip. The loft is gorgeous. If you are wondering if it really looks as good as the pictures on Airbnb - it does and, really, it is even better. The pics don't completely capture the cool vibe, creative design, and spaciousness in the rental. Check-in was super easy with the keypad lock. We arrived at night and we were happy to find a few seltzers and beers left for us in the fridge from the host- nice touch. The kitchen was well-stocked for our purposes (which really means it had a standard coffee pot AND a Keurig along with lots of mugs as well as bowls for our chips and salsa. Lots of other stuff too.) Responses from the host were quick during the booking process and during our stay. I would not hesitate to rent from Music City Lofts again.
Why I didn't rate it as a 5:
-None of our 4 TVs worked. We spent a good amount of time trying to figure out the DirectTV and troubleshooting and eventually called the hotline. We were told that a storm had knocked out the system and they had "meant to email us ahead of time" to let us know. We were told they were being fixed the day after we were to check out. At this point, good customer service would've sounded something like "We are really sorry about that. We are going to refund the extra $100 we are charging you for late check out." or something like that. TV wasn't the reason we took the trip but we do like to stay in tune with the world in the morning and it is just good to have some background noise sometimes. I did call back and as if she could bring us a bluetooth speaker so we could at least play some music and they did do this when they came to fix the lock on the back door.
-What? Fix the lock on the back door?! Yes -- When we were trying to figure out if loud music* was coming from downstairs neighbors or a different building, we realized the locks on the back door seemed to be installed a bit out of alignment and did not work. Credit is due to the host's quick response on this. We called the hotline and this was VERY QUICKLY fixed but still a little freaked out that we spent a night like this.
These were not major issues which is why we still rated the experience as very good at a 4. They did not ruin our trip and we still would book again with this host.
Things to know ahead to make your stay even better:
-There is no place to store luggage if you have early check-out (standard is 10 am) and a late flight. It mostly worked out for us to check out at 1 with an additional fee but we did end up wasting some of our last day since we ended up heading to the airport a bit early. Explore other local options for luggage storage if you plan to fly out a night.
-There are 28 steps up to get into the loft. Not a big deal (and definitely adds character) but if you have someone with a mobility challenge (we did) good to have a plan ahead of time. Related: Broadway is down a hill from the loft...which means UP a hill when you return from your night out. Keep that in mind for your return trip. Some nights we walked, others we caught a ride. Uber was about a $7 ride / Cabs about $15 after the bars closed if you prefer not to walk back.
-If you are planning to use the sleeper sofas in the common space, bring eye masks. There are no curtains or blinds here and it gets bright quickly especially if you are out until the bars close at 3 am. :-)
-Earplugs take the edge off if you have loud neighbors. The host had provided some and we were thankful when the downstairs guests returned the first night we were there.
-Do not hesitate to call the hotline if you have a problem. We didn't want to bother anyone when we had the noisy neighbor issue especially since we weren't sure at that point if it was coming from inside the building but when we mentioned it the next day the host emphatically told us to call if a problem arises. There were no noise troubles after the first night.
All in all - we had a great time in Nashville and loved staying at the Bettye B.