Overall the house is an awesome space that was conveniently located. Check-in was easy. We did not have towels, and our host took care of that within 30 min of contacting him. We did report some damages we noticed upon arrival, but never really received any communication acknowledging, only the standard check in email and instructions. We had 7 people in our group and had PLENTY of space! Just be prepared for LOTS of stairs...it might be a problem if anyone has mobility issues.