I visited for a long weekend with my best friend for a trip and while the apartment was nice, it was very dirty. The apartment looked exactly how it did in the photos, with lots of light and modern looking but it was a bit gross staying there and much dirtier than what I hoped for when booking the stay.
-stains on the fridge and trash can
-hair on the toilet seat and in showers
-makeup stains on towels
-hair on the spare pullout mattress
-extra linens that were already opened and had small stains/crumbs
-extra pillows that were already opened and had visible hair inside
-dropped a pillow and it was covered in dust bunnies
It was a great area and getting into the room was easy but it was dirty - not what you expect when checking in for the first time. We requested additional linens after discovering the other ones were used and they were delivered quickly which was great. Overall, I was pretty disappointed since I know Sonder prides itself on being "A better way to stay".