I have used AirBnb for year's and this is my first negative review.
There was a long list of broken or damaged items. Which per contract I had to report right away. The management company responded that they were aware of most. The most bothersome were: The water and ice did not work in the fridge. I did notice that water line was not connected. The bathrooms had tiny sinks and the shelf next to 1 sinks was falling out of the wall.
Several if the bedrooms had no storage. There weren't outlets near the bed or clocks. The front bedrooms had a lot of street noise. 3 “bedrooms” didn't have windows.
I voiced my concerns about the visit from the fire department & was told by the management company that they would not discuss this with me.
I paid for an 11 am check-in in but the code on the lock didn't work so I could get until until much later.
I was texted on my cell phone as asked if I was going to check out early. They wanted to have the cleaners in early.