Excellent pre-arrival communications. Apartment was charming and looked as shown on the listing. Bed was super comfortable and all amenities were included in the apartment so you don't have to bring anything with you. The unit is in a historic building and there is no elevator...so if you have multiple suitcases or boxes, be aware. Other than that this is an excellent apartment in a great location...near numerous hot spots and only a mile from Music Row. Party Central in one block away on Friday and Saturday night, but you can't hear it in the room.