Diana was very sweet and attentive. The room easily accommodated the 3 of us with plenty of space left over. We went in and out as we pleased because we had our own entrance. We did not have a key the first day, but weren't worried because the neighborhood is very nice/quiet. 10 minutes to downtown. The only hiccup was the bathroom. I decided to clean it myself my first night there. But to Diana's defense, we did book on short notice.She had to move all the furniture into the room to accommodate us earlier that day, so I, personally, didn't mind. Overall an awesome location, awesome host, awesome space.