Although the communication was detailed and in a timely manner we did run into a couple issues with our long term stay here. Like the fact packages are delivered to another location and have to be transferred to the property. Sometimes this took days for our packages to arrive to our unit.
We had a broken window that was not attached to its hinges and inevitably shattered in our kitchen. Management was quick to arrive and help with fixing the open window by putting basically a bandaid of plaster of it.
Unfortunately we had a mouse in our unit. And again someone came with traps but it was like pulling teeth trying to receive some compensation for this inconvenience. Eventually management and the owners were able to accept what I was asking for.
Great location to midtown. We really enjoyed our stay other than these issues.