DO NOT use Sonder!!! We were never allowed into our rental for this place. After them vetting me for the reservation, they required an even more extensive vetting process before gaining access. I did not receive an email promised 3 days before check in, so the morning of our reserved stay, I messaged them. They required not only a copy of my driver's license, which I sent them even though I'd sent it earlier. They wanted a biometrics using the camera on my device, which would never work. I called them multiple times and no one had the authority to give me access without the computerized process. After almost 2 hours of this, I finally booked another place in Nashville. The only good thing is that I was refunded my money, not sure if it came from Sonder or Airbnb.