First off, I will say this home is lovely inside. It’s large…with 5 beds that are queen size or larger plus a few common spaces, you can comfortably house 10+ people for a few days. The location is nice being less than 10 minutes from downtown. But the positives largely stop here.
Immediately upon arrival, we toured the home and noted the number scuffs and dirt stains on each and every wall of the place. Plus, the home wreaked of cigarette smoke.
As we settled into the living room the first night and were trying to figure out dinner, one of us observed how filthy/black the white socks were getting on the infant who was traveling with us. This prompted a few more of us to check our socks only to find the same thing. To our surprise, the floors were very dirty. We knew we needed to clean them up despite the fact we paid a substantial cleaning fee on this reservation. So we decided to look around for cleaning materials so we could sanitize and cleanse the entire place as we began to notice sticky counters and surfaces elsewhere throughout the home as well. We didn’t find many cleaning supplies so we ultimately needed to run out to Target for swiffer pads, Lysol disinfectant, cleaning towels, etc.
These are just a few of the things we noted around the house. Among others, we also found:
A random dirty rolled up bedsheet in one of the bedrooms;
Bathroom floors that were dusty/stained.
Extra blankets that had not been cleaned;
Patio furniture that was extremely worn, weathered and dirty to the point there was no way we could sit in them;
Curtain rods that had fallen to the ground and weren’t put back in place;
Coffee pot that was really dirty…it was clear it had not been cleaned in months;
Pots and pans that were very aged and rusted. We couldn’t use them.
I’d discussed a couple of these items with our host who explained that the previous Airbnb occupants held a party there and essentially trashed the place. I understood to a degree…so I proceeded to ask if they could send someone to look through the place and verify that the furniture damages and structural damages (holes in some of the walls) existed prior to our arrival. They responded that they’d made note of some damages before we came, but ultimately this is where that conversation stopped. No one came to verify the damages and ultimately we were left to simply deal with things as they were with no effort by the host to atone for the damages/lack of cleanliness we unexpectedly walked into.
Again, this was a tough review to write as this could have been a much better Airbnb stay than it was. And I empathize with the fact that some guests do tend to leave the host in a tough position, especially having little turnaround time from one guest to another. But reasonable cleanliness (among other things) is not something that should be sacrificed for any guest regardless of who was there before them. So our experience was very below average, but I do hope that the issues I’ve outlined here are rectified for future guests of this home.
Safe travels.