I am not able to give a 5 star review for this property and this is why.
Upon arrival the pull out sofa in the living room was pulled 1/2 way out because it was broken and not able to be placed back in correctly. There were some stains on the mattress. We contacted Brandon about this issue and he responded by removing the sofa and replacing it the next day while we were out. There were no extra linens in the house for the pull out couch to be used for sleeping which rendered it useless.
Here are items that are in need of repair. We did contact Brandon and Airbnb about these issues and they did not get resolved.
The shower in the downstairs bathroom did not work so guests sleeping down there had to go 2 floors up to shower. We were told by the manager they knew there were issues with that shower but it was never repaired.
The trundle bed could not be pulled out so no one could use that as a bed.
The ice machine on fridge did not work if you turned it on the ice machine water leaked all over the floor.
The fireplace in the main living area does not work.
The main floor bathroom had a broken toilet paper holder and towel rod.
The queen bed upstairs had towels placed perfectly over a large stain on the comforter and lovely long black hair in the sheets. When we went to use the washing machine to clean the comforter the mold and smell was not pleasant.
The patio umbrella and canopy on the rooftop were both broken and not usable.
The BBQ grill had so much grease around the area that if used it would be a fire hazard.
There is not Keurig coffee maker which we were told was there but there is regular coffee pot.
Not one of beds had mattress covers on them just a sheet, no extra blanket, linens or towels.
We had a wonderful time in Nashville but we were very disappointed with the Airbnb. It is in a great location, pictures looked great and most reviews were positive. But for us all the little things started to add up to not worth the money spent for the place. If Brandon would have responded and rectified some of the major issues we would have been happy to not post such a bad review but after several phone calls and being told someone would get back to us during our entire stay and they didn't we think people should be aware of what they are paying for. They even said they would try to find us another one of their rental properties that we could move to but again the failed to get back to us.....