Frank was a wonderful extremely accommodating host. He allowed us late checkout last minute, which was a lifesaver. The place is in prime location and exactly as advertised. Its a great downtown location. Perfect for someone who wants to walk to printers alley and Broadway. Frank's instructions were very clear and easy to understand and made our check in and check out very easy. Would recommend to anyone looking for a downtown feel. Just as an aside it is downtown, in an alley so it is true city living, which is exactly what we were looking for.