The location is fantastic and there was plenty of room/space for 12 people. Unfortunately, we had some hiccups in our stay. The oven/stove broke upon our arrival. We noticed this as we were trying to cook breakfast. They did send maintenance over very quick but unfortunately it could not be fixed during our stay. We lost a lot of money on groceries thinking we’d have an oven. I will say, we were slightly discounted on our stay for this reason, which was good customer service, but again, we spent more on groceries than what we were refunded for the inconvenience. This also resulted in us having to order food after already purchasing groceries.
Also, the master toilet frequently required plunging between bathroom uses. I noticed this was also mentioned in a review in July and it seems the problem may never have been fixed. There is very minimal kitchen supplies. No additional trash bags or any kitchen rag/sponge to help with washing dishes. The trash bins in the garage were already half full so we had to attempt to make our garbage fit in the bin with trash already there.
Overall, the issues were communicated and I heard back in a timely manner. There was plenty of room for 12 guest and everyone slept comfortably. The location is great. Close to downtown, making Uber rides cheap. For the price though, I was expecting more. After all, when you don’t have a car during your stay, some of these issues were pretty inconvenient.