Susan is super personable, and is so excited to share tips on where to go in Nashville. My husband and I have been a couple of times before, but enjoyed hearing from her about places to check out. The room is a bit tight but does the job nicely. We were never more than 10 minutes from anywhere we needed to be the whole weekend. The room does get a bit hot (not Susan's fault. It was August in Nashville!) but keeping the door closed and curtains drawn helps some. Also big fan of the keyless lock! Makes coming and going ridiculously simple.