Evyn was great (didn't get a chance to meet frank). She was so friendly on arrival and gave us some great tips for getting around the city. The pictures don't do the space justice, it is larger in person. It is so clean and perfectly put together. The area is quiet and just the right distance away from the Bachelorette madness happening on Broadway. Evyn was very flexible with our arrival and departure which mad things very easy for us. We would definitely stay here again. The space was perfect.