There were no kitchen towels and when I asked was told no. I had to call to get more than 4 glasses, pet hair was everywhere, even after they came out to clean for it. One of the comforters was very warn and beaded. We did not have a comforter for the sleeper sofa. The outside chairs were little more than folding chairs. And it was very drafty in the main area.
The biggest issues:
1) The second bedroom must be right next to the boiler/ heater. It was extremely hot and so loud you couldn’t sleep.
2) The kitchen was very poorly stocked for a place that required a 30 day minimum. There were no kitchen towels at all. It also didn’t have any Pyrex dishes for cooking, or other basic items one would have in their kitchen. If I am only staying a week maybe I could see the low stock. (Though any other Airbnb I have stayed in had these basics.) I had to spend extra money to have these items in hand.
3) The “insurance” fee was high. I can see charging up front but it should be reimbursed.