I showed up at this house with a work associate the bed with the pallets as nights stands had a mattress that was way to soft. It was not acceptable to me or to my work associate and so I reached out to the property owner to request a refund. He offered to come take a look at it which wasn’t going to resolve if it was acceptable to my associate. We made the decision to leave and contacted airBNB as well as the host to request a refund. Painted sub floor and cheap mismatched furniture. I expected a base level of comfort and was very disappointed and frustrated by the experience. Chip refused the refund and accused me of blackmail when I stated that I would leave a bad review if this was unable to be resolved.