Sameer does a good job communicating through the app and often offers to get supplies or anything that the guest needs. When we arrived there was no hand soap and dish soap, so we did need to purchase that with our initial grocery trip. Later we also found out that there were no additional tall kitchen bags for trash and Sameer was able to drop more off within an hour or so when I let him know that we were out. I will say that this may not be the right house for you if you plan on doing a lot of cooking yourself at the house. There was no oil that we could find and only a few pots and pans. The kitchen supplies felt limited, such as only two water glasses.