Good - location, checkin, email response (excellent email response time). Clean, some minor paint, tub, wall scratches. Common area outside dirty but we didn't use it. It's an investment condo with some long term and some short term users, not someone's home (and that shows.)
Bad - dryer didn't work. Didn't learn this till all my clothes were done in the wash...so wet clothes with me in a wet towel and no rapid resolution to allow the clothes to dry to be worn that night (we were leaving as soon as the load was to have been done, meeting others so couldn't be late) requiring my wife acquiring other items for me. They did let me use the adjacent unit to dry, but by the time it got from the hold menus, to a person, to the guy who came out to check, this was too late for the evening to proceed as planned.
There were very noisy neighbors, and there was about a 30 min response to their being asked to turn it off after quiet hours.
For over $1,700 in rental and fees, not checking if the appliances work is not acceptable. Management did not respond to my request for refund of any of my fees in any way nor even with an apology.