As a long time user of Airbnb, nationally and internationally, I would never choose to use this host. Our flight was unexpectedly cancelled 20 minutes before boarding due to pilot shortages in the current climate we live in. The host was not accommodating or understanding despite the unforeseen circumstance. In today’s travel environment, I believe it’s really important that your host is flexible and empathetic. We asked to move the date, even months out from our original trip, or receive some sort of refund whether that be 50%, 25%, etc. especially considering we shouldn’t even have to pay a cleaning fee. The host immediately shut us down and told us to “push harder”. Like myself, I’m sure majority of you reading this do not have a pilot’s license. With no other alternatives, we are expected to pay the full, already inflated price of the room. If you are traveling in the age of COVID, I would strongly suggest to NOT USE this host and find a host who is more flexible.