Dani and Suzanne were awesome. They gave instruction before the stay that were easy to follow. The insturctions involved an easy check in, easy rules to follow during the stay, and an easy check out procedure. The loft was beautiful and up to date. The pictures are true to the unit so proper expectations were set. The apartment is a two block easy walk to the heart of downtown broadway where all the action is. You will not need a car. Great Stay and would stay again!