Kate was great. She was not present when we arrived, but she left us a key in the drop box and communicated how to access the airbnb before we arrived. Everything was perfect and exactly like the description. The inside of the apartment was adorable - just like the pictures. It was clean, close to a few great places on Broadway and walking distance or a quick cab ride away from downtown Nashville. We didn't use the bus, but that would have been easy to use from her place as well. The AC units and fan were a DREAM and were absolutely necessary, so we were very happy they were in the apartment. When we first arrived it was pretty hot/stuffy, but that was fixed after everything was running for about an hour (and we turned it on and off as we were in the apartment). The building and street overall were very quiet, which was great for us to sleep easy, but all while still being close to where we wanted to be. My friend accidentally left her hat in the apartment and Kate mailed it to her, which we really appreciated, so I just wanted to mention that as well. I would definitely stay here agin!