We were given the incorrect code for check in so tried reaching out to host (it was late but that shouldn’t ever be an issue), ended up having to go get a hotel for the night! Worst thing about our entire trip. Host wasn’t sincerely apologetic about the situation..I had already spoken with Airbnb customer service for a refund but host basically just said “I’m so sorry, not a good way to start your wedding weekend.” Well..of course not. Never offered to fix anything about the situation. Overall, the place itself is nice but communication wasn’t where it should be.