My family and i LOVED the location, the app enabled access to everything, the FREE starbucks coffee pods with creamers and hot chocolate were the most beautiful, unexpected amenity!! Except the views from the rooftop...*chef's kiss*!!
My ONLY qualm, and it is very isolated and thr only reason i did not give a 5 star rating. I did communicate multiple times about having access to the rooftop for the New Year's Eve countdown with my family. As we danced our way up the stairs at 11:45pm to prepare...the rooftop access was repeatedly denied...as the typial day has the rooftop access locked by 11pm. However i was cmmunicated that there would be access. :( So my family had to rush down to the river and through the crowds for a festive countdown, at the last second. So that was a let down.
If you remove that...this location was definitely a 5 star and i would recommend to others for sure!