Nick, I’m sorry for the unfortunate review/ratings. We felt very uncomfortable and unsafe in the environment where your house is located. As I have mentioned before there were suspicious activity going on between 4 adult males who were acting to be under the influence to some degree. The security camera and bars on the doors were added reasons to believe we were not safe, if we needed to be so heavily “protected”. We tried to contact customer service that day for some sort of help and solution to our uncomfortably with our surroundings. After researching more about this area specifically, we were reassured that this area was unsafe. We were really looking forward to walking around and exploring the area... but didn’t feel like we should. I would like to be able to dispute this civilly and not have to bring any other higher authority into to this. We would just like our $270 back for not staying at your house, not using your electricity, water, amenities and so forth. We are good people and worked really hard to earn that money in order to visit, as I’m sure you understand. Please consider our request!