Great location and beautiful space. Very smooth stay after check in. However, I was specifically told by Sonder that there was a lobby we could wait in until we could check in but it was just a couple chairs and a broken desk in the elevator hallway. Asked if we could check in early due to the lack of waiting space and as I was notified the room was clean, but was told we had to wait for a “quality check” of the room. Then when we finally entered the welcome card was addressed to the wrong name.