I had to cancel at the very last minute because of the corona virus outbreak. My family and I planned on staying in Nashville for the SEC mens basketball tournament. Due to the corona virus outbreak the tournament was canceled hours before our checkin. I had been in communication with Doy prior to the news and he assured me he would provide me a refund if I needed to cancel. It was great to have a host with compassion regarding this global issue. He was a man of his word and gave a refund even though I canceled hours prior to check in. I will be keeping Doy's residence as a favorite for future trips to Nashville. A+++ host with compassion.