The first night was ok even though we didn't have hot water and the wifi wasn't working. The second night was a nightmare. The automatic gate immediately outside the window was broken causing a loud grating sound every 30 seconds all night. The sound kept both my 7 yo son and I up all night. We ended up sleeping in the car the next day instead of driving to our next destination.
We had told Frank about the gate problem at 3:15pm the day before but it just never got fixed.
Even at $200 a night, I didn't expect a 5 star hotel experience, but at minimum I wanted a quiet night's sleep so I can function the next day. I was ok with no hot water and no wifi. But no sleep? That's too much.
Frank didn't even bother apologize for all the problems or anything. I don't recommend anyone staying here. It's overpriced for such poor accommodations.