The unit itself was great. Giselle was very accommodating, allowing us to check in early and answering quickly when we had concerns about the internet not working. Sadly the building itself while in a very nice location , easy to get to Broadway and other attraction, was shabby, carpet in hallways was filthy and the pool on the rooftop was not usable due to the lack of cleanliness and upkeep. I would be more than happy to deal with Giselle again but would not stay in that building.