We had a wonderful stay here! Though we didn't have a chance to meet Sarah and Steve, they were in touch and always replied to our questions. The apartment is very comfortable and exceptionally clean. They clearly put the comfort of their guests as the main priority, which was demonstrated by their attention to detail - everything from having umbrellas for us to use, to having the nightlights at key places, plus having enough hooks in the bathroom to hang stuff. I was very impressed. Even the complimentary coffee was delicious, one of the best I've tasted! There are plenty of towels and facecloths, so you don't have to waste luggage space on those things. They even provide soap, shampoo, hairdryer, and iron - everything you'd find in a hotel and more. The neighbourhood was lovely and quiet, plus it was a short drive to the downtown area. Stay here - I highly recommend it!