Good things first…
The property was spacious, had a perfect layout and was thoughtfully designed. The house was located about 5 mins from downtown in a nice diverse neighborhood.
On the down side…
The house had inadequate cleaning supplies (no kitchen towels/ rags or basic cleaning supplies) to clean the kitchen after meals, causing clean up to be long and inefficient.
Lastly, the management company could do a better job with guest services.
Upon our arrival, we noticed that there weren’t enough body towels for all guests, after reaching out to the management company, we were told that due to the weather (cold temperatures) staff would only address emergencies (3 days later) and still no follow up or an offer to bring more towels…very inconsiderate.
Correcting these things would make this property a five star stay.