Our stay at the place is what you expected. House was clean and fit the description on the AirBNB site. The big issue we had was we booked as a large group and due to health reasons one of the families could not attend. We wanted to cancel one of the houses as we booked 2 houses in one reservation. That is my fault as I should have booked them separately to not have this issue. I reached out to Chris to see if we could cancel one of the houses and receive 50% of the cost of one of the houses back before the 7 day cancelation policy. He told me to talk to airbnb and They told me to talk to the host. It took the host 4 days to respond to one message and then another 2 days to respond to the other message I sent back. Then at this point we were not in the window to receive any money back. Again the house was fine and we had a great time.