The host are nice however this place I booked & paid for is not the location I stayed in. I was “upgraded” (which felt like more of a downgrade) to another unit. No notice until I was in route to the location. The heat did not work nor was there instructions on how to operate the AC/Heat unit. The dishwasher flooded the kitchen floor. The shower in the master bedroom did not work. There was no type of compensation for any of the issues. I paid almost $850 for this AirBNB & it was disappointing.