The place we stayed in was similar to what was in the website but not what was shown in the pictures at all. In our place there was mold behind the toilet, the shower didn't drain and the hot water stopped working. Needless to say my husband had to unclog the shower (gross) and fix the breaker that kicked the hot water off. A drug deal went down outside the complex and even though there are quiet hours that we were told to follow, the others above us didnt seem to care. the communication was great however despite all of the negatives that made us decide to leave a day early they would only reimburse us 50 % of the last day. Unclogging the tub was work atleast 100% .