Overall this place wasn't disgusting or awful or anything, it was clean-ish, but you can tell they are not willing to put in 1 cent to keep the place up to par.
I came into this knowing that it was probably on the lower end of the spectrum when it came to luxury and probably a step behind most air bnbs, because it was cheap for a 3br in Nashville. However when we got there it was just one broken thing after the next. I think I ended up sending 9 or 11 pictures of things that were broken in the house, some of which you could tell have been broken for months. When I let the management company know all they said was "Thank you for telling us, we will have someone come in after you check out". Which was such a BS response because I clearly stated that I couldn't even use one of the showers because the water wouldn't turn on. They then said they would send someone out after I reiterated this point. I told them all this on Thursday around 4pm, they sent someone out on Saturday at 4pm, which was just a few hours before our flights left, so to whoever stayed after us and got to use a working shower : you're welcome.
You can tell someone bought this property and thought " wow this will probably take 1000 bucks to get up to rental status, but I could probably put in 200 and air bnb it", and that exactly what you got. I get it, that it doesn't make sense to make this a 5 star due to the location and demographic they are targeting, but if they just put the slightest bit of effort to keep the property in shape it would have been such a better experience.
The other funny thing was that I think they messaged me the "rules" at least 4 times, maybe it just seemed like more because it was coming through the app, email and text. They are so adamant about their rules and fines, yet they provide a slum lord style housing experience.