We basically lived In your backyard enjoying the many amenities provided back there (pool,hot tub,games). Also wanted to let you know of a few areas that could use some attention. I know you are already aware of the rat infestation in the yard and expressed it was a large problem in Providence as whole. We saw quite a few large rats in broad daylight and at night. My guess is the full trash that we had to call you to empty may be a large part of the source. I would make some serious investments in extermination and prevention efforts as it is extremely disconcerting to be mingling with rats of that size. Other items included some plumbing issues, it sounds like you have a venting problem as the upstairs shower and toilet and shower gargle and backs up. The above range microwave had no place to plug into the above cabinet and we were forced to string an extension cord over the stove while using both to cook a large family meal. This overuse of extension cords for power was the case in many other locations throughout the house. This may not be a problem for most but us having small children it was a concern. You had supplied large quantities of bath supplies, toothbrushes, toothpaste, and had comforters dry cleaned.....all great touches. What you were missing was glasses, silverware and hard plastic cups for back area. That being the case we were also extremely disappointed that both kitchens had dishwashers that weren't working and we were doing dishes often. In the future I would disclose the broken dishwashers upfront.