Bilie the owner was out of town so we never met her. JoAnne, the lady who let us in was very helpful. She suggested some yummy restaurants that we really enjoyed. The location and neighborhood was fine. Not too far from the Mansions. The hot tub was great after a day of touring. The bed is a waterbed, probably pretty comfortable for 1, but not that great for 2. We missed having TV, the wifi and internet worked fine.