A bit lacking in cleanliness (some mold and spider webs) and some equipment (one toilet and stove) were not working on our visit; however, Norm was attentive to these complaints, so they will probably be fixed for future visitors. Check-in was very easy and Norm was quick to reply to messages. The location was great - we loved the big yard and proximity to the beach, but our family usually drove to the beach (~17min walk). Despite some short-comings, we had a good stay.