I am writing this feedback as objectively as I can. We booked the place for overnight, Sat to Sun. AJ was great communication-wise, very friendly, welcoming, and very responsive. He gave recommendations and was not short of providing guidance around check-in, house rules, etc. The unit is as shown in the pictures. It actually looked and smelled clean. So we went to bed that night hoping for a good night's rest. Only to wake up the next day with bedbug bites all over (was not sure yet at that point). I informed AJ about it promptly as soon as we checked out at around 830am. He said he went to the place and checked and saw possible "dust mites." He offered to refund $200 for the amount we paid. I only replied saying I will have to check and make sure these were not bedbug bites and promised him to send pictures of all the bites as soon as we got home. He then offered to do a full refund and got pest control to come in the next day. Pest control confirmed the room we stayed at had bedbugs. I went to urgent care the next morning (Monday) and got injected for steroid meds given the gravity of the bites. My wife's bedbug bites appeared the next day (Monday) and a few more a day later. And just for context, my right wrist alone has more than 30 bites. And I got bites on both arms- from the fingers all the way to both shoulders, lower back, both ears, right cheek, neck, and both lower legs. The wife had pretty much roughly the same areas and the same number of bites all over, including her butt and thighs. We are still going through the unnecessary stress, anxiety, and inconvenience caused by this traumatic and really upsetting experience.