Joanne was AMAZING! She answered every question I had quickly and she was a huge help. We were traveling to the area to visit colleges for my daughter and we had flight issues on the way there. Joanne was helpful and responsive to our needs and adjustments that we needed to make. Her apartment was super clean and in a great location. It was just as advertised! It is older but it was comfortable and the outdoor patio area was a great place to sit every morning before we headed out for the day. I would highly recommend and would definitely stay there again. If my daughter attends Brown University I will be a regular for sure!