I would have done less stars because the tv didn't work the hot water was cold and the bed was super uncomfortable in both mine and my boyfriends opinion but when I went to the hotel to complain about it the next day they put us in one of the rooms in the hotel. Which was alot nicer and they didn't give us any trouble about it and didn't charge anymore even though the room was cheaper than the cottage. The only reason why they got the stars they did was because the staff were super pleasent and accommodating.