We never received a code for checkin. When we sent a text asking if we provide the code or if she does, the answer was "yes". We had to call to clarify. There were so many rules, which is fine but they were in the book and on the Keurig. We were also questioned if we were smoking at the house. Neither of us have ever smoked! There are cameras outside so if the neighbors "saw us smoking", you could definitely see that wasn't true. Definitely not a good experience and will not return.