Positives: location, cleanliness, everything you need is provided, and Bill and Susan are great hosts. Negatives: the unit is very small, there is no real TV, and steep and narrow stairs have to be negotiated to enter and exit. Overall, this unit's best selling point is the location. It is in a nice, historic neighborhood and is absolutely perfect for accessing the waterfront area and the shops and restaurants on Thames Avenue. We enjoyed our stay very much!