Communication was great, and there were flowers, coffee, and chocolates waiting for us. The apartment is very attractive, and the bed was extremely comfortable. Two things other guests might want to know: 1. There is no separate control for heat. Kyla immediately delivered a space heater so we were generally comfortable, but in damp fall weather, we would have liked a little more heat. 2. The hand held rain shower head is mounted so high that I [5'2"] could never have reached it without my husband's help. But we would definitely stay again. These are excellent and thoughtful hosts, the apartment is both very attractive and comfortable, and the location was perfect for visiting our grandchildren at Brown. Even expensive hotels would have been less convenient! And we loved spending late Saturday afternoon on the back porch, reading in wicker chairs and enjoying the sunshine!