Kathryn is a great host and was very responsive to our messages and questions. We did encounter a problem with the bathroom light and Kathryn sent someone over very quickly. When the light fixture could not be repaired in a timely manner they provided a lamp that worked well as a back up. Kathryn offered to have the fixture replaced while we were out during our stay but we opted to go with the back up lamp. Beds were very comfortable and the house is very cozy.