Katie's directions and communication were excellent. We were greeted by the sweetest furry residents. The home itself is impressive and the neighborhood seemed nice and quiet. The parking was expansive and much appreciated. Upscale touches such as organic coffee creamer, comfy bedding and luxurious pillows were a nice touch. She provides soap, shampoo, iron, and hair dryer. I would recommend the addition of an ironing board. We encountered two situations, one with the hot water and one with the battery dying in the automatic lock but both were remedied very promptly. We thoroughly enjoyed our stay in Newport, and look forward to returning soon.