Denise was very easy to get in touch with. She left bottled water and mints for our arrival, which was awesome! She had everything you really needed in the apartment, wine opener, kitchen stuff, hair dryer, hair products and more. The location was in a cute area, but not really walking distance to Thames Street, which was not an issue for us because it was off season and parking was not that hard to find! Overall, it was a great experience :)