I didn't meet Jennifer but Jennifer was great! Completely accommodating. The apartment was charming. Easy key-less entry. Coffee, tea, fruits were provided. I loved the neighborhood - "up the hill" a bit from downtown Providence (I hoofed it up or down 5 times, otherwise used a cab once and an uber once), but nearby a small commercial section (Hope Street) offering a couple cute restaurants, drugstore, etc. In all, I felt at ease and enjoyed my stay a great deal.