Scott was extremely responsive and helpful -- e.g., I had a bit of trouble connecting to the wifi, and he responded immediately to my message (within 1 or 2 minutes), resolving the problem.
The apartment is very nice and well-equipped. It was more than sufficient for my needs. Check-in/out was easy and convenient. The location is very central in Providence.
This apartment is in a fairly noisy area. It overlooks a busy street, so there is traffic (large trucks, motorcycles, etc.), and also there are bars nearby, so you can hear people talking outside late into the evening, even on weekdays. My first night was a bit sleepless, but after I got earplugs, it was okay.