Alex was very racist towards me and boyfriend . He called my boyfriend “a black piece of shit” over the phone . He gave us a dirty room despite COVID going on . He was going to give us a refund but then started making falsifying accusations about my boyfriend . He was being very inappropriate but not only contacting me saying inappropriate thing but also ignoring calls when my boyfriend tried to contact him about the accusations but he refused to answer and he was unprofessional with me . I did not like what he was saying to me, he made me feel uncomfortable. I would not stay here again. Especially if you’re a person of color