Totana & Emma were great, they gave very detailed and accurate instructions on how to check-in. The pictures were very accurate, the place is very clean and modern and the bed was super comfortable! I would say the only downside is it's not located in the greatest neighborhood. There is a lot of music from cars and sirens at night, so if you're bothered by noise this place may not be for you. Other than that it was a great stay and I would book again if I ever go back to Providence!