Michael was great. He was very friendly and communicated well. Checking in was easy and flexible. I loved the fact that the place was cozy and QUIET. It's across the river from Brown and Providence, but it is an incredibly easy drive, with easy and safe parking. There's a diner/deli around the corner and a pub/restaurant down the street. I was there about a week and spent my days in Providence with friends, using this as my quiet crash pad. Would definitely stay there again.