My partner and I stayed for 2 nights. JoAnne wasn't there to meet us, but left detailed instructions. She is very organized and the room was just as described. We had a room key we took with us when we left the room. The neighborhood was quiet and safe. We loved the jacuzzi tub to relax in after a long day of exploring mansions. The parking was great and we loved the breakfast foods that were in the fridge to get us going. Will stay there on our next trip!