My experience was mixed: some things were great; some were less so.
On the positive side:
(*) Rachel was friendly and tried hard to address problems as they came up.
(*) The neighborhood is lovely and the unit is airy and full of light.
(*) When the internet appeared unfixable, Rachel let me transfer to another unit she owns, which solved the problem.
(*) The unit has whimsical and creative artistic flourishes throughout.
(*) Initially, I'd been a little worried about sound isolation, but this didn't turn out to be a problem for me (i.e., sound never woke me up).
On the less-positive side:
(*) The internet failed intermittently, e.g., every hour or two, for maybe a quarter of an hour at a stretch. Because this was a working trip, my business meetings would disconnect repeatedly and unpredictably, which was catastrophic for me. After a little sleuthing, it turned out the wifi and local router were fine, but Verizon had misconfigured their own system. At my suggestion, Rachel asked her bookkeeper to phone Verizon, but apparently they didn't try hard enough to get somebody to fix it. I was in the unit Wednesday to Sunday with the same problem before I gave up and (with Rachel's help) switched to a unit in a different building.
(*) On arrival, the unit lacked paper towels, kleenex, dish soap or shampoo. I immediately let Rachel know; she dropped a bag of supplies 2 days later. In terms of the delay, she apologized for being incommunicado for 24 hours; she said she had a family emergency. (She mentioned that she doesn't usually stock shampoo. I confess to some sympathy for her situation: I see that I'm complaining about the lack of shampoo, and a previous review complains about the *presence* of shampoo.)
(*) The unit has a skylight adjacent to the bed and there is no way to cover it. It's on an angled ceiling, so it's not even possible to hang something in front of it to block the light.
(*) Aside from nightstands and so forth, there is one actual table in the unit. It's a very clever and visually-striking table made from a glass top, a gigantic, 3'-diameter metal gear, and a standard table base. Unfortunately, the gear has 6 spokes and the table base (which it just rests on by gravity) has 4 spokes, so the table rocks a lot. One can see the accumulated wads of paper from dozens of earlier AirBNB guests trying to fix this unsuccessfully. As I needed a table for work, this was very frustrating for me.
I won't review Rachel's second unit here, aside from mentioning (1) it has the same cute artistic touches and (2) the internet was rock-solid.