Frank was FANTASTIC! So warm and welcoming. I went for my bachelorette weekend and had 2 girls who were stuck in traffic and arrived late. We happened to being there during the Jazz Fest so parking was tough (But there are 2 spots right at the house!!). Frank was so kind he went across the street for us, used his local's ID and got us good rates and spots held for our 2 friends. He checked in throughout our weekend making sure we had everything we needed and couldn't have made our experience any better. We loved the house, location and Frank so much, we are planning an annual girls trip back every summer. Highly recommended!