Beautiful location, responsive host but miserable experience
My family and I rented this house for a family vacation in July and to see other family members in Rhode Island. We arrived on Sunday as planned and found that the air conditioning did not work properly. The host told us to set it 65 and let it cool off. Unfortunately that did not work. The next day, the host had a air conditioning service tech there and was able to replace a part in the downstairs unit so at least that unit worked properly however upstairs was another story. In July it is warm outside and we were unable to get the temp below about 78 degrees in the bedrooms. This was extremely uncomfortable for the entire week.
Then on Friday night, after everyone was done showering after the beach day, we can downstairs to find that the septic system had backed up into the house from the half bath and all over the kitchen. We immediately called the host to explain what had transpired and that they needed someone out at the house to clean up and fix the issue. We were informed that per our contract we had to clean it up and they would contact a plumber. We had to clean up something that we did nothing to cause? Disgusting.
When we came home that evening, the owner had found a plumber and was informed the septic system overflowed from the rain storm the day before. Really? They had someone pump the system at midnight and the house smelled like sewage for more then a day.
The idyllic location was fraught with system issues during our stay and no remediation from the owner/host.