General //

-Booking:
BEWARE UPSELLING TO MORE EXPENSIVE ROOMS

-Building:
Beautiful with lavish greek revival decor, plenty of coffee and fruit out at all hours.

-Staff:
Very pleasant innkeeper, quiet and polite.
Very nice cleaning lady who found our missing jewelry within minutes and chased us down in the parking lot.
Manager/reservations guy Andy was very unpleasant and upsold me a more expensive room after telling me that was the room that was available for the booking price.

-Room:
Lovely and spacious. However complaints entail broken furniture, trash bin full of garbage and dead ant in comforter. 3 of the light fixtures were broken (not just dead bulbs) and the fire alarm kept going off in the morning as we packed for our departure.

Details //

My booking experience went as follows:
-I ask what rooms are available for specific date
-Am told room is available at price listed
-I look at room on the website and book the stay
-The next morning I am told I have booked a smaller room
-When I tell them there has been a mistake and that I was told that I had a larger room at the same price, I am told that room has been booked for march and that I can always upgrade upon arrival
-I continue to ask which other rooms are then available at the price I booked at and am repeatedly told that every room that has any space in it is booking up fast or unavailable the day after each inquiry.
-I leave for check in knowing only that the small room I did not want is being held for me and that my only option will be to upgrade with the innkeeper by giving them an additional $40, if a larger room is in fact still available
-I arrive as ask so see both rooms
-My tiny room has about 40sqft of walkable space just enough to squeeze around the bed
-The large room is humongous
-Frustrated my partner agrees to pay the difference because he knows I am struggling with the immorality of the bait and switch move the manager Andy just pulled.
-The innkeeper leaves us in the large room, letting us know that we can pay when we come down once we are settled.
-We unpack and start getting dressed to leave
-10 minutes later the innkeeper comes back to ask if we need extra towels, and to remind us to come down and pay the $40 downstairs
-10 minutes after she leaves I get a phone call from an anonymous number, from Andy, telling us to come down and pay the $40
-I let him know that it had been made abundantly clear that we have to pay the price difference from being upsold the upgrade, and hung up to finish getting dressed before someone had a chance to bust out of the fake fireplace to remind us yet again!