I worked with Rob who was great! Responded very quickly and allowed me to check in a bit early which was very helpful. The place has a very nice vibe - a peaceful oasis to return to at the end of long days. Lots of light from the skylights and nice touches including flowers and wine upon arrival. While the outside of the building/entryway is a bit scruffy the inside of the building and the apartment itself are quite lovely - very clean, tastefully decorated and comfortably furnished. Lots of great restaurants within walking distance. All in all a wonderful find - I would love to stay here again!