Ivy is a wonderful, well-organized hostess--she is very responsive and nearby in case of anything. The apartment is in a great location (cool West End neighborhood, downtown is within walking distance or 5 minutes by car). It is clean and comfortable but pretty bare-bones (includes a kitchen to cook in, small living space, and bathroom, but is not a place to stay if you're looking for luxury dwellings). Overall a great find for the price!