We were in Newport for an unfortunate family emergency, and had a VRBO reservation that turned out to be a scam. Chris was so quick to respond, and so helpful! The house was amazing - historic, fun, incredible location. As it was a last minute reservation, the hot tub was being fixed - Chris showed up the following morning and had it running by the time we finished our morning coffee! This is an amazing spot for a large family, equipped with everything you could need in an incredible central location. If we are in Portsmouth again, we will be back!