My mother had called me the night before letting me know she had a flight into Providence, last minute scrambling yielded almost no hotels as it was parents weekend at Brown university. So I scrambled to airbnb for the first time and I contacted Paula; she was responsive and walked me through how the whole airbnb thing worked...needles to say it was a relief to find a place in that short of a notice. The place was beautiful! If I didn't live in Providence, I'd totally would love to rent it out from her!