We arrived at the property and were unable to access the apartment because the doorknob was locked. There is not a phone number for the owner so I sent him a message and was finally able to get his phone number from a tenant in the building. After finally getting in contact with Rick he told me where a hidden set of keys were and I was able to unlock the door. Once inside the apartment we discovered that it had not been cleaned. The beds had been slept in and were not maid, there was food on the kitchen counter, dirty towels on the floor, trash was not taken out, etc. I informed the owner and he said he was on his way and would get it cleaned up. I let him know we had a function to attend and would be back late that night giving him plenty of time to get it ready. When we returned the place had not been touched and no one had been there to clean it. I called Rick multiple times before he answered and asked him to place us in one of the other apartments so we could get some rest and he declined stating he had other people coming to stay for 2 weeks. I asked to be refunded and we had to go find a hotel. We ended up spending more money because of this and it put a major damper on our vacation!!!