Anya was most helpful when we arrived. The place was easy to find and the instructions were accurate. We parked in the back and used the smart code provided to access the back door. The problem was that our room wasn't ready which turned out to be a mixup with Anya's cleaning lady. She offered us another room upstairs for the night which turned out ok, and she let us know that she would refund us for one night. Thanks! The place was nice and homey. There was another guest staying there while we were there but we didn't bump into them. There were snacks in the room and a list of restaurants in the area. The location was great and close to everything. We stayed for two days and felt at home in the neighborhood. I would recommend it, it's a great airbnb with everything you need for a stay in Providence and I would stay again if in the area.