Ellen met us at the door when we arrived. Offered to carry our heavy luggage up a full flight of stairs! Had our own wonderful, private bathroom. (we hated to leave it!!) Bed was very comfortable. Ellen made a delicious frittata for us our first morning there. Fresh fruit and coffee topped it off. She helped me sign up for Uber which we used a lot while in Newport. Hatchet was very entertaining also. We met Charlie on our last morning there. Again, fresh fruit and an array of breakfast items. Our bathroom also had fresh ice water served in a carafe along with fresh lemons. Very, very nice. Ellen and Charlie made our stay in Newport very enjoyable. Highly recommended. (almost forgot - there was a bowl full of chocolate bars in our room also!)