Michael's home is wonderful. His apartment is very clean and well-appointed. There is plenty of space, and everything you could possibly need is provided, from toiletries to basic grocery items. He was kind enough to provide us with umbrellas as well, as one of our days in Providence was plagued by heavy rains. The check-in procedure is quick and very well-thought out. My father and I did not encounter Michael during our stay, but we prefer to be discrete anyways, so we could check in and out without causing any bother. Communication was quick and efficient, and I trust that he would resolve any problems that could arise, however, we did not encounter any, and I am certain that no one who books his apartment would either.