Jacob was a dream. We found ourselves in a unique situation while in Newport, and he was responsive and understanding, allowing us to rent the unit quickly. The instructions we received once we booked were thorough, and the entire place was spotless and completely accurate to the listing and pictures. The location was great, but it got a little noisy at night, given the bars nearby. Each room had a sound machine, which we used and allowed us to sleep well. We would definitely stay here again.