Theresa was an awesome hostess. I could call or text her with any questions, and she responded immediately. My stay happened to occur during a hurricane. In anticipation of the house losing electricity, I stayed home until the storm was over and electricity was restored. Theresa was on top of the situation at all times and refunded me for the one-night of lost electricity. One of the fans in a bedroom did not work, and she sent her handyman over the very next day to fix it. I wish all hosts were like Theresa!