We had a great time. on our way down, Matt checked in with us to let us know the RV was ready for us even before check in time. Upon arriving, Matt was available to meet with us and go over any questions we had (as first time RV'rs). Great outdoor shower with comfy towels. Everything we needed was provided, sheets, towels, paper goods, etc. Easy walk to the beach (you could do a drop off if you have a lot to carry). Kids loved the RV and having their own space.