Pros: The room was that--a room--and we both agree that it was very clean, the bed was very comfortable, and it was very nice to have the smart TV. Those were much-appreciated. Cons: Communication was terrible. I emailed a couple of times, trying to relay info and ask questions pertaining to our checking in, but never any response. Richard told us where to park, but there was a vehicle in that spot as well as the other(s) there, so we wound up parking on the street in what seemed like a semi-sketchy area. We were provided us about 10 squares of toilet paper with no extra roll! :-( Access to the room itself was a bit precarious, but we know not much can be done about that; however, a motion-sensing light could've solved much of that.