My family and I stayed at Nellie's place Labor Day wknd (fri-mon). The area was nice, neighbors friendly, good restaurants and close to the Stop & Shop, only an hour from Newport, and we were allowed to bring our beagle. Nellie's house, which is probably over 100yrs old is decorated beautifully and it's a nice layout. There is only street parking, which was fine, however, I feel like we were deceived on quite a few things that aren't mentioned in the Airbnb description, & was either told to me during our stay or the day of checkout.
Nellie had mentioned to me after I had booked that you cannot run the microwave if the 2 air units downstairs were on. At first I thought ok, no problem. Well this turned out to be a very big inconvenience and an annoyance. The tv only has chromecast and appletv, which is mentioned in the description, but we couldn't get the appletv to work the first night. I texted Nellie with that and a few other questions, in which she answered right away. In the text she gave me instructions on what to do if the fuse blew from the microwave which required going into the basement that had a lot of "clutter" to have to maneuver around, making a left at the w/d and going towards the front of the house where the breaker box is. There shouldn't be a need for anyone who is renting a place on vacation to have to do this. Thankfully we didn't have to b/c we made sure to turn off the ac units before using the microwave. Although the house was decorated beautifully, there was a huge hole in the wall up towards the ceiling as you walked into the kitchen from the dining room. The majority of the doorknobs were very loose so we had to be very careful when opening/shutting the doors in fear that the knobs would fall completely off. The spiral staircase, which is wooden and situated against the wall as you go upstairs were just too much. You have to be careful going up and down them. Upstairs in the main bedroom there is a standing ac unit with a vent going out of the window which was poorly installed b/c there were gaps between the insulation and window to where bugs could get in. I tried to cover the open space as best I could. There is also no access to the closet in that room, but there were 4 hangers left out to hang on the back of the door. So, we just lived out of our suitcase. The other 2 rooms were very nice. The bathroom was absolutely beautiful. The only problem was the seal on the glass shower door was not good, so every time you took a shower, water got all over the floor. The couch downstairs was not the most comfortable, but it made do. There are white coverings on the couch and dining room chairs that could use a cleaning b/c you could see stains and dirt from previous guests. There were no paper towels, napkins or tissues which we had to go buy, but the kitchen was equipped with all the other necessary essentials. Plus, Nellie uses a lot of organic and cruelty free products, which is AWESOME!!
All in all, for the $ that we paid to really just stay for 2 1/2 days due to check-in at 4 and check-out at 12 (which I know is standard for airbnb's & hotels) we expected to have a much better experience.
Nellie sent me a text right before 12 on the day of check out to say she hoped we had a nice stay and to wish us safe travels (we checked out at 7:30 a.m. b/c we just were over it). In this text is where she mentioned that this house is a "work in progress" and still under renovations. This is something that should be stated in initial description of the house and/or after you book, not on the day of check out.
Nellie was very nice and quick to respond when texted, but I would not recommend staying at this particular location of hers until the renovations are complete, including a new electrical panel.