Brennan communicated well both before and during our stay. We found the apartment to be very clean (not always the case, and I am picky!) and perfectly positioned for our days at the International Tennis Hall of Fame. Although our schedule did not allow much sightseeing, Brennan provided abundant recommendations for tours, restaurants, beaches, and walks. Both he and Laurie were very friendly and welcoming, and we felt safe and comfortable in this apartment. It was a treat to find cold drinks and snacks ready, too. We enthusiastically recommend this rental and hope to return when we will be able to take advantage of Newport!