Both the suite-itself and Susan were amazing! We had a wonderful master bedroom with an oversized fully-private bathroom, as well as another lounge room that was filled with food, fresh fruit, drinks, and other amenities (coffee maker, etc.) Check in was very easy, communication was great, and the value alone was very much worth it. The backyard porch was super relaxing as well, and I would highly recommend this stay to anyone looking to visit the Bristol area. We were only a 2-3 minute walk to the main-downtown area which was amazing!