Susan was phenomenal! The place is incredible quaint and cozy and perfect for my partner and I. Susan’s instructions were very clear and check in was easy. There is plenty of security (main door with lock and the unit has its own smart lock as well). We visited during a frigid weekend and Susan’s husband installed some additional insulation upstairs to make sure we were comfortable. Our stay was fantastic and I’d highly recommend Susan’s place for anyone visiting PVD.