We are new to airbnb which may account for an uneasy start to our stay. We had to wait until the last minute to get the "code" to get into the apt and only after numerous emails. The apt was spacious and clean but disappointing in its furnishings and amenities. Heather says she is in the business of "restoring homes". I think this translates to buying a rundown property in an improving neighborhood, slapping some paint on the walls and furnishing it with an assortment of flea market furniture. You get a sense of its history as you enter the dark entryway to the second floor apt with its chipped plaster walls. The manual says to enjoy the coffee (there was none) and put the dirty dishes in the dishwasher (there was none). Overall, the apt was adequate but a disappointment from a comfort standpoint.