Scott was great with the email and text communication when booking and leading up to our stay. He checked in with us a few days into our stay. We were in the Providence area visiting family and friends for the holidays and wanted a place other than a hotel. The location was fantastic- walking distance to great restaurants and shopping as well as entertainment. Scott left some great recommendation for food and drink. The condo is exactly as described. Spacious for our needs (4 people). It is well maintained with lost of updates. Washer & dryer on premises came in handy. Wi-fi helped me to connect to the office. Definitely would rent again.