We have stayed in 20+ AirBNBs all around the world. Some were great. Others not so much. But everyone has been nice.
Until this stay.
We stay in AirBNBs for the convenience of a washer and dryer on long road trips. So the first issue was that the washer and dryer were in a dank, precarious basement. When I went to use the washer, there were wet sheets in it from the owner. I decided to be nice and dry the sheets for her. I moved them to the dryer and washed my clothes. Later, I returned and removed the dry sheets from the dryer. Finding no basket or clean place to put them, I set them on top of the dryer. I put my clothes in the dryer and returned upstairs.
Two minutes later, there was a knock at the door (10:30PM). It was Tara the owner. In an extremely aggressive and accusatory tone, she demanded to know if I had put her wet sheets on the dryer. I said that I had dried them and then put them on the dryer. She was indignant, and repeated the question. Again, I explained what I had done. She then stated her sheets were still wet and demanded that I dry them when my clothes were done. I was stunned and agreed, just to end the confrontation.
Later, my husband and I went downstairs. I wanted him with me just in case I ran into her again. He checked the sheets and they were dry. He placed them in the dryer again for another 60 minutes, just to make sure.
I was so upset I wanted to leave. Ironically, we were already strained because it was 95 degrees outside and there was no air conditioning as promised. When we asked her about that, she said there was a unit in the closet and asked if we needed help setting it up. We said we would handle it. She thanked us for being understanding - you would think she would know we’re the kind of guests who are more than willing to work with an owner to be respectful and unobtrusive.
In the end, the place is fine and Tara purchased another air conditioner. But her aggressive behavior was completely unacceptable. I would never stay again and would not recommend it to others. What could have been handled politely and with no issue at all was instead handled really badly. Look elsewhere for someplace to stay in Providence.