Communication with Melissa was great, and I wish we could give this place a better review but we were very disappointed with the overall cleanliness of the house. When we arrived the refrigerator was full of spills and gunk, the floors had not been swept, there was food splattered over the counters and cabinets, fingerprints and grease on the sliding doors. Melissa was great though - quick to respond and sent the cleaning crew right back over. A few women showed up who laughed about it being dirty and gave the house a quick 10 minute wipe down. Melissa did refund us the cleaning fee which we really appreciated and offered to come clean herself. We spent the next few hours cleaning just to feel comfortable during our stay, but never really did. The location is close to the beach - less than a 5 minute drive and there’s a playground within walking distance for kids which we enjoyed. You can tell a lot of people are in and out of this place and it really needs some love - overall cleanliness is an issue, most of the furniture is run down, blinds are broke, etc. This place has potential just needs some care. Unfortunately we would not stay again.