The rental was in a good location, close to downtown Newport. It was great that the rental included a small kitchen. However, for check-in I had to reach out to find out the door code. Online check-in instructions said the key was in the mailbox, and I guess that both the key and the code were required to get in. Also, the host took 4 days to respond when I messaged him about a non-functional gas grill. Given the steep service fee ($96.56), this was less than desirable. I hope that this was a temporary glitch in the host's responsiveness. Given the other sterling reviews, I expected better communication and service.