Susan's apartment was adorable and she was very friendly and welcoming. Before I booked the place, she responded to all my inquiries incredibly quickly. My brother and sister-in-law were staying in Susan's building at the same time I was, and we were able to go back and forth between the downstairs (large, gorgeous) apartment and the upstairs (adorable, and not all that small) penthouse apartment. Susan has decorated both spaces beautifully and the beds were very comfy and warm. I thoroughly enjoyed my time and would highly recommend staying with Susan.