Place was absolutely beautiful, definitely in the top 10 homes that my family has stayed in for years and we travel the world! My gripe is communication with the host. When we arrived we had 2-3 questions of where to find things in the house and also to notify him of some scuffs on the furniture and a pillowcase with dried mucus on it and for him to replace it (this concerned us as especially during covid19 we expected the linen to be freshly cleaned) and yet Juan for no apparent reason got angry at us and messaged us that we should stop messaging him and that we can leave and he will give us back our money. We were flabbergasted as we just drove 4 hours to Newport with 5 kids and were being treated like garbage. We then stopped messaging him as he requested and decided to just make the best of our 5 day stay there. This could've been avoided had Juan welcomed us in person as he said he would. To add insult to injury as we were driving back home I got a message from Juan that he was requesting more money in damages for "a mess and damages to the floors". We must've spent 3 hours before we left cleaning and organizing (like we always do when leaving an Airbnb) and we left the place in the SAME condition we found it in. I feel sad writing this review as the place is beautiful and I specifically chose it because of the myriad of great reviews and his super host status, and that made it all the more shocking to us the way we were treated.