The night I checked in, it was apparent it had not been cleaned after prior guests; linens in pile, crumbs on counter, hair in bathroom. Messaged host and 2 hours later got reply that he was out of country but would address it as soon as possible. Due to the time this took and my need to find other lodgings urgently, I cancelled and was refunded minus cleaning fee (ironic). I appreciated the host's eventual response, however it was challenging to have my accomodations fall through so last minute when I had booked my entire trip around what I thought would be reliable lodging.