As an Airbnb newbie, I have to say I was completely blown away and Janet set the bar high for future expectations. Check in was seamless and easy, and she gave thorough instructions. Everything was perfectly as described, clean, and tidy. She had thoughtful touches throughout like toiletries in the bathroom and heated mattress covers for chilly nights. She was incredibly friendly and helpful, and gave me lots of suggestions for things to do during the day. All around an absolutely lovely stay!