Robert was accommodating; he worked with my wife and I when we needed to reschedule at the last minute due to a family emergency. This was much appreciated. However, we were very disappointed with accommodations. As a previous reviewer noted, the place is a bit rundown. Everything - furniture, sheets, towels, place mats - had stains on it. Overall, it didn't seem particularly clean and there was a lingering odor. We wouldn't stay here again, especially given the price point.