From to start to finish Rachel was communicative in a very timely fashion. I could clearly tell she wanted us to enjoy our stay. The house felt like our home away from home and was as great as the pictures depicted. Everything about the home was well thought out and the kids really enjoyed the Alexa speaker in the kitchen as they requested all their favorite songs, as well as some of our own. Great stay, amazing house, I have nothing but great things to stay about our stay, the home itself or the hosts. Highly recommend.