Kelly's place was just okay and did not match the description of "pristine" in any way. The bed and covers were extremely uncomfortable and seemed to be some made of some weird material stuffed into the covers ?! Also, there was no way to control the room temperature.
There were just 2 rolls of toilet paper and no kitchen towels at all. We had to repeatedly request these items. The "designated office space" consisted of a dusty and shabby couch, which I did
not feel comfortable using.
We had reserved the place for three people for 5 days and were quite disappointed in the lack of basic amenities :( This is the first time my family had such a disappointing experience renting an AirBnB apartment.