Susan is a SUPERHOST for a reason! I love her personal touches on everything. She brought me flowers and personally handed me the keys. I like that she lives nearby and makes herself available should you need anything. Plus, she is fun to talk to and knows the area extremely well. Her place is fantastic - I love the penthouse. We will be coming back every time we visit Providence. The apartment has everything you could possibly need and the location is unbeatable. Honestly, I cannot say enough good things about Susan and her property. I am so lucky to have found this awesome place.