From the moment we booked with Rich and Patty we knew it was going to be a great experience. They were very communicative on what to expect when we got to the island. It was our first time using air bnb and our first time on Block Island. We were pleasantly surprised. Rich was there when we got off the ferry to take our bags and was very friendly. The air bnb was immaculate and there were snacks and coffee supplied. The discounted taxi service was just icing on the cake. Rich even went out of his way to make sure our bags were stored until our departure. We will certainly be back. Thank you again!