My husband and I stayed for 3 nights, a short getaway for his birthday. Given that we are in a pandemic, we were careful to choose a place that had a good rating for cleanliness and overall positive reviews. Unfortunately, ours will not be one of them.
I was disappointed (and a little nervous!) on the day of arrival to find that we had not received the lock code for self-check in. I called the host, who did not answer. I left a message, requesting the lock code. The host called back and said that they were just about to send it..(My first thought - did they forget we were coming?)The confirmation emails from Airbnb leading up to our stay had indicated the code would be emailed 3 days prior.
When we arrived, we perused through each room. I was appalled to find that the bedroom trash had not been emptied prior to our arrival. That was a BIG no-no.
I tried to put it behind us, but when my husband jumped into the shower, he found that the water did not drain and the stopper had been disassembled. Clearly we weren't the first to struggle with the water drainage. He yanked a bunch of gunk and hair from the drain in an effort to help the situation - yuck. Still, no luck. We then messaged the host who suggested we use the plunger to open the drain. Thankfully this helped, but again, not a good start to our stay. (I'll also add that I casually mentioned to the host during this conversation about the drain that the trash had not been emptied prior to our arrival, to which the response was "Thanks for letting me know." Not even an apology?)
That was thankfully the last of our woes, but the few things mentioned above were big. On top of all this, we found ourselves having to rummage through various closets for rolls of paper towels and toilet paper. They were not readily accessible.
The positives: the house is steps away from the water, and the decks would be great to take in the views in the summertime. There were good restaurants nearby and stores were within short driving distance too.
Overall, our stay could have been SO much better in many ways. We've stayed at dozens of Airbnbs, and this will be one to remember, and not in a good way.