This was one of the worst Airbnb experiences I ever had. The host didn't have the house ready by the check in time. Check in was at 3pm and at 4:45 the home still wasn't ready. I had to wait until 6pm to be able to enter the home. I was told that the house wasn't cleaned in time because it was her birthday the night before and she didn't notice that I booked the home. This was red flag number one. Once I was in the home, I noticed that the TV was broken and the wifi didn't work. When I brought this up to the host's attention, she simply brushed it off and refused to compensate me for the remaining nights that I booked for. Also, the washing machine was broken. I was promised all of these amenities and none of them worked. The host was extremely unhelpful and stopped replying to my messages once I demanded a refund. The instructions for check in that I was given were also wrong and I was left wandering around trying to figure out where the lock box and entrance were. Please avoid staying here if you can. There are much better places to stay in Providence that are in a better neighborhood and closer to all the touristy sites.