My plane was really late and Michael and I used messages to keep each other aware of what was going on. Located key and had a smooth arrival. The room was very accurate. The extras like refrigerator, microwave, and toaster oven, pod coffee maker along with the necessary bowls, pods, and utensils was great. There was cereal on top of the frig and milk, water inside. Bed was comfortable and room well appointed without clutter. I will come back again. Overall a wonderful experience.