The apartment itself is great; it was big and clean. The location is also ideal as it’s steps from the main street. What was disappointing was the lack of communication from the hosts. I contacted them through the app and called and texted the number they provided numerous time. They never responded and the one time they did after many attempts they said they would get back to me about my issue and then they never did. It was extremely frustrating and stressful. Our issue was that the listing said there would be a free parking pass in the kitchen to use during our stay but there wasn’t one there. We ended up getting a ticket and then happened to talk to the bartender from the bar under the apartment and he gave us a parking pass. We expect to be met with professionalism and consideration when paying thousands of dollars to stay at a place and sadly we did not recieve that here.