We unfortunately never received the check-in information from Tyler in advance of our arrival. We were not able to get in to the apartment and had to find a hotel last minute as we were unable to contact Tyler via Airbnb app, call, or text. As you can imagine, this was incredibly stressful, and very expensive, especially after long travel. Tyler finally responded at 1 am asking if we made it in to the apartment okay. I have no idea how we would have gotten in to the apartment because we still hadn’t received the information. We never even received an apology from Tyler, rather excuses and defensive communication. Airbnb will not reimburse us for the entire additional expenses incurred due to having to book a hotel last minute. Most hotels are upwards of $500/night during peak season in the greater Newport area. I don’t like leaving negative reviews, but I do think it’s only fair of us to be honest about our experience. If you do decide to book with Tyler, I would just suggest making sure you have all your check-in info way before you get there so you don’t run in to the same costly and frustrating situation we did.