Greta was incredibly responsive and helpful! We had an issue with one of the showerheads, and Greta had it fixed within an hour. The rental home is absolutely gorgeous - it is clean, spacious and the location is wonderful for anyone visiting Newport. It's a quick ride to the beach and downtown Newport. The grill and outdoor seating was really nice to have while on vacation so we could grill burgers and enjoy eating outside. The rental included bikes, beach chairs, and even a cooler. We loved every minute of being at the house!