Karen was literally a life-saver! In a very unfortunate turn of events, we found ourselves without accommodations the night of our planned stay in Newport with eight people. Her place had a very unique opening (booked solid otherwise!) and she was very responsive and understanding to our situation. As soon as the transaction went through, I received a phone call from Karen with quick instructions on how to access the house and tips for places to go for food in the area. She was exceptionally accommodating and helpful in ensuring we had a place to stay. On top of all that - the house was incredibly clean, the linens were all freshly laundered, the beds were VERY comfortable - the space was just amazing. HIGHLY recommend - you won't be disappointed!