This unit was in the perfect location for our annual trip to Newport Folk Festival. The check-in process was a little jumbled. Duong gave us the right information but there were so many different units and we weren't quite sure which was ours. We decided to call Duong who answered right away and was able to walk us through everything over the phone. The unit was clean and had mostly everything we needed. The listing had mentioned an iron but we couldn't find one. Luckily our clothes weren't too wrinkled when we unpacked so it didn't end up being a problem. The fire alarm was going off quite a bit... including when we returned to the unit after being at the festival all day (so we're not sure how long it had been going off). I contacted Duong who said she would notify the contractor. I figured it could have been due to dust and blew on the smoke detector and it didn't go off again. We didn't spend a lot of time in the unit but when we were there we were comfortable and happy... especially on the balcony. I would fully recommend this listing to anybody interested. I would also recommend any of Duong's other properties as she was a terrific host.