First of all, let me start out with the positives. Our host Jennifer, is the nicest most responsive Airbnb host I’ve ever had. We had some major issues the first couple days and she responded immediately which goes a long way. Secondly, the location In Federal Hill is within walking distance to Numerous restaurants and great coffee shops. If you are a runner like me it is also great to run from here to downtown Providence to explore college hill, Brown university, the river and all that Providence has to offer.
Some ways to make this better would be to make sure all supplies are stocked and ready to go before your guest arrive. For instance, there was only one coffee cup in the kitchen, no wine bottle opener and no wine glasses in the kitchen. Also food was left in the kitchen along with half empty bottles of hair products and body wash in the shower which gave us the impression that someone lived there part time. I’ve stayed in many Airbnb’s and have never experienced that before. Maybe that is something that some guests prefer but for us it felt awkward.
This is a 3 floor building with an apartment on each level so might not be the best place to stay if you struggle with staying asleep and can hear the people above you. I will add that when we complained about noise, our host was very quick to ask the upstairs guests to quiet down which goes a long way and I’m grateful for the response so that we could get some sleep.
This is an old building and I knew that from the pictures. However, small small touches would go a long way to make this feel more comfortable. Add lots of lamps as the overhead lights were harsh. Consider investing a little money into bathroom and kitchen to update a little.
Again, kudos for the host, Jennifer for her quick responses. She did make things right in the end with a discount and with her quick responses I would give her a 10 out Of 10 on that alone. In the future, my companion and I would prefer something a tab bit more updated in a quieter building but this may be a perfect Airbnb for others with different criteria. Thank you Jennifer, for your quick response to our needs.