WINTER RENTERS BEWARE! Let’s start with the upside: This would be a perfect bare-bones summer cottage for families with young kids. It’s clean, the kitchen is cutely ‘50s, the retro rec room is awesome and funky. There’s a pool and a terrace that looks over a pond. Reina was pleasant when giving the tour. That said, this was by far the worst rental experience I have ever had in my life. I rented for a month in February, needing a getaway from my nearby home due to a family crisis. I work from home and was counting on the three living spaces advertised: the apparently sunwashed, white-walled living room that looked very cottage chic in the photo, the sunroom looking over the pond, and the rec room for my 15 year old. Nope, nope, and nope. The living room is actually a dingy dusty rose, with areas of fading and peeling paint, and some spackled areas that haven’t been repainted. The sofa that looks like white slipcovers is dingy off-white pleather. The wood furniture is full of dings and scratches. Overall feeling is small and depressing. (My husband ended up staying there for a while and when he returned home I showed him Reina’s listing photo of the living room, and he literally asked, “where’s that?”The other photos were accurate but the living room photo is way, way off.) But the real shocker was that neither the sun room or the rec room are heated. At all. In February. In New England. So basically, they’re unusable unless you haul a couple of space heaters in to preheat them before use. I went home after the tour and immediately let Reina know that this wasn’t going to work, as I’d rented the house for a month based on those rooms being usable. I suggested she keep one night’s rent, though I hadn’t used it, for her trouble, and refund the rest. Reina refused a refund of any kind and quickly became insulting, insinuating that I had a problem with the house because I was going through a difficult time (apparently wanting heat in February is crazy?), and chiding me for “harping” on the rec room and sun room, which she said were “barely pictured” in the listing. I gave up and took it up with Airbnb, as I felt it was a pretty gross misrepresentation to have 2 of 3 advertised living spaces unusable. I did not move in, waiting for their answer. Four and a half days later, they said there would be no refund because 5 of the 7 rooms advertised were heated, so that constitutes “heated.” As an Airbnb superhost of two properties myself, I am stunned that Airbnb would allow such misrepresentation, but buyer beware! As I said, since I’d paid $5.5k for this debacle, my husband used it. He, too, found it quite depressing. The rec room is super musty/mildewed which didn’t bother me but my husband felt the mildew smell carried throughout the house (to me the rest of the house smelled ok).He also noted you need to bring your own ziplocs or food storage containers. Honestly, if I hadn’t had this nightmare customer service experience with Reina, I’d recommend the place for summer for kids—pool, pond, rec room, nothing nice to worry the kids will break or harm… perfect for a certain kind of vacation. But winter? Only if you’re desperate to be in Barrington because you’re renovating and have kids in school. There are MUCH nicer places for the same money in Warren or Providence. If only I’d asked to visit the the house before reserving. Hard, hard lesson learned. It was a lot of money for us. Just an awful experience all-around. Glad it’s over.