All of the reviews are accurate. Bristol is lovely town and Susan's location is close to many shops and restaurants.
The primary reason I made the visit to Bristol was to take my bicycle on the Ferry to Prudence Island. I left my car at Susan's which eliminated the need to find parking at the Ferry dock (which was a 5 minute ride from Susan's location).
Susan was welcoming and asked about any dietary requests and met them. I plan to return to the Newport area again for more exploring and my first choice will be Susan's
One caution is that the stairs are very steep and narrow. If you have difficulty with steep stairs you should ask Susan about that.