Simply the worst experience I’ve had with a host on AirB&B. I booked his place at 6:15pm with a check in time of 7pm. He never sent the checkin code. (But my $780 for 2 nights was taken out of my account promptly). Couldn’t get a hold of him. Waited 2 hours and called Airb&b. Cris was helpful. He tried to reach Jack, to no avail. They will refund my money. But I didn’t find a hotel available for 2 hours and 60 miles from Newport. Finally got in bed after midnight and $1000+ out of my account. Tonight I’m in a great Airb&b and appreciate their customer service.