We did have some difficulty entering the house when we arrived however Ashley responded quickly and explained the process. During our stay we had another issue with the keypad entry and again Ashley immediately reached out to resolve the issue. The house was everything shown on the listing and the fresh flowers and complimentary wine was such a sweet touch and really made us feel welcome! The house was very comfortable and well stocked. We travel to Rhode Island frequently as we have family there and sincerely hope we will be able to stay there each and every time from now on!