I recently stayed here with some family members. The good - the location was fabulous. Cassandra is wonderful with communication and extremely responsive. The place was very clean.
The negatives - the washer dryer didn't work. as a result, we couldn't wash anything, which created significant issues. The A/C unit didn't work upstairs, and the temperature climbed to 82 inside. She was great in sending over help, but the team installed window units improperly, resulting in some rooms being way too cold (especially for a 2 year old), and some being way too hot. We spent the better part of Saturday afternoon trying to trouble shoot everything, which totally ruined our day. Also, the apartment was not stocked at all with basic bathroom supplies. there was just hand soap, and so we had to go to CVS and buy shower soap and shampoo. Because of the washer situation, the towels were full of lint and we all were covered with lint every time we used them. The toilet paper also was what you would find in a gas station or Walmart, so we had to buy additional for the stay. Again, Cassandra was very responsive, but with all these little issues (maybe due to the unexpectedly warm temperature), it added a lot of frustration to the stay that would have hopefully been avoided for the cost.