Van is very friendly and makes you feel welcome from the moment you reserve. There were three units in total at his place, while we did not see anyone, there were slight noises coming from upstairs. Not enough to intrude or keep us awake , however. The location is great and the small outside seating was a nice surprise addition. We also appreciated the ample parking. We hope to return as our daughter has just been hired as a veterinarian by City Kitty across the street!