Hosts were quick responding to one little issue we had with the bed (it appeared the bedding wasn't changed before our arrival because there was glitter in the comforter and pillows, but that's just my assumption) there were extra linens in the closet so I changed it and it wasn't a big deal. The noise like the other reviews say are true, there are other apartments in the building so you can hear what's going on but at night it was quiet. Kitchen was perfect for what we needed: mini fridge and microwave for storage and quick heat up of milk for our little girl. Location was the best! you can walk pretty much anywhere from here. I would definitely recommend this place and I will be back if available.