I'm honestly very surprised by all of the positive messages regarding the host which was a major selling point for me for booking this property. We were told we would receive check-in instructions 48 hours ahead of time and did not receive instructions until we were already (hesitantly) driving to the property from out of town.
Additionally, we tried all available forms of communication including phone, voicemail, messaging on Airbnb, and e-mail to multiple inboxes. The only thing we received was (finally) the check-in instructions. We were desperately trying to understand what was going on. (Was our out of town COVID form received and accepted? Was our reservation being cancelled? Should we spend hours traveling there?) We received no apologies or correspondence after receiving the 42 hours late check-in instructions.
In addition to this, the obstructed view they show is an old photo. The trees nearby have grown substantially since this photo was taken and the view they show no longer exists. The deck is beside an A/C unit with the view some trees in the large parking lot behind the property.