We did not have access to the internet the entire stay and when we reached out she was slow to respond.
The apartment was a bit dirty, there was rat feces in the cabinets, the shower was gross and the kitchen utilities were old . We ran out of toilet paper. The pictures posted made us expect something else. Although it was in a beautiful neighborhood it was extremely noisy at night.
The light in the stairwell was broken: there was no light when walking up at night. When you look closely at the apartment you start to notice how dirty it actually is.
The apartment was spacious but was - quite honestly- a disappointment.