Wayne was responsive and the cottage was cozy and clean. The location was great. They did have an issue with ants and we did see a mouse run across the living room during our stay. He was nice enough to come and set up a trap when I let him know though. I also did not like the fact that we had to figure out how to work the dvd player on our own because the set up in the instructions were wrong. Also, I wasn't told exactly how to properly operate the gas stove plus his grill was dirty. Overall, we did enjoy our stay and if the issues are addressed I would like to return.