As frequent AirBNB and VRBO renter - and as a retired hotelier and golf resort owner - I have to say this is the best run vacation home rental I have ever used!
My wife and I looked online at several available AirBNB properties in Jamestown and settled on this one because it fit all our needs for the short time we would be visiting the island, and the rate was very good. And we are so glad we picked it.
A day before our check-in, we received a welcome email from the owners, Katie and Doug, with a Google Doc attachment. It contained all information we needed about the check-in, check-out, house instructions, pets, thermostat, appliances, trash – everything! Very well organized and easy to understand. It was much better than my hotel staff ever presented guest information!
The house is absolutely fabulous. It’s spacious, interesting, clean, well appointed, and I loved seeing “real” furniture and artwork. We’ve stayed at a lot of places with typical Home Goods décor, but Katie and Doug did an incredible job decorating and making guests feel at home.
What surprised me most was the location. So many times I have stayed at AirBnB rentals that are in the middle of a neighborhood and I often feel like I am ‘invading’ the neighbors privacy. I would hate it myself if my own neighbors used their house as a hotel style rental, but Katie and Doug’s is so different. It is right in the village, but it is quiet and surprisingly private. It has the local benefits of a hotel, but the amenities and feeling of home. What a beautiful house!
Also, we bumped into the octogenarian who lives in the apartment. What a delight! She has such great spirit, is so positive and upbeat, and knew the answer to every question I had about Jamestown and Newport. She’s a treasure!
I wish Katie and Doug worked for me during my hotel days. Five-star service. Five-star house. Immaculate and fabulous!