Our stay was only one night. I was in town with a colleague for a business event (Newport Concours d'Elegance) and we checked in late, since we arrived before our check-in time, and needed to go register at the show for the events we were covering. So, unfortunately, I did not get a chance to meet Colleen in person. Communication was great and Colleen offered us an earlier check-in at 2 pm, but we were already working the show. The double room we had was clean as can be. The check-in was easy as directed from Colleen, and we both slept well, the beds are SOOOO comfortable.
The shared bathroom is clean, and everything needed is available.
Id' definitely recommend and will stay again the next time I'm in Newport. The location is walking distance to everything and the parking is FREE!!