Chas and Em did a great job communicating with me when I made reservations and with directions right before my stay. Three weeks before my visit I broke my leg and I was very concerned with accessibility to the house, room, etc. I shared my concerns and they assured me I'd be able to get in and out easily. My room was on the first floor which worked out very well. The other guests in the house were very pleasant. Charles was very hospitable and helped me with my luggage. A very pleasant stay and close to URI.