Francois was great with communication and let us check in the same day. He replied very quickly to messages. I missed in the listing that someone lived in the basement which was my fault. They kept to themselves but we could hear them at times. I am sure they could hear us too. The house was clean and as pictured. Parking was great. We couldn’t find any towels and wash cloths when it was time for baths. We found 1 towel and they brought us 3 more. It wasn’t many for 6 people but we made it work. Wash cloths and kitchen towels were not provided so take your own. The location was great for day trips to Providence.