Apartment was beautiful and clean, looks just like photos. Agreed with other guests about attention to small details - nice bath towels, noise machine, different kinds of pillows, French press, etc. The bottles of water in the fridge were a nice touch too! Karli was very accommodating as well - I'm allergic to feathers and she made sure the bedding was feather free for me. My only concern was a minor safety one, which I think a small fix (which I've now communicated to Karli) can help.