Lorraine, the hostess was there personally to greet us which for us was very important. Furthermore, Lorraine gave us a personal tour and admitted us mid morning (Normally your typical late afternoon check-in.) with an unexpected upgrade room so that we could get settled and get about our day in Newport. Towards that end, Lorraine pointed out all of Newport R.I.'s must see and do sights thereby helping us get the most out of our two day (1 night) stay. Lorraine was warm and welcoming and we felt almost like we were reuniting with an old friend. The location on Bellevue Ave. is a beautifully tree-lined street ideally situated among many of Newport's famous classic old mansions and a few minutes on foot from the Cliff Walk, and in the other direction, Thames St. (Wharves on the water. Great Restaurants / shops, etc.), and the Old Town.