"Colin's wife" was very nice. Sorry, don't know her name, she only referred to herself as Colin's wife. We stayed in room 2 on 2nd fl. Really beautiful space, old home with nice old finishes, wonderful staircase, large rooms, big windows. It's so nice however that it made us a little upset why they did not close the loop and make everything nice. Pillows were way too old hard to sleep with them, towels were so old and so small it was hard to dry off, and while I appreciate using discarded furniture to fill it up I felt like they picked up garbage in the street regardless of style or look or usefulness. There really was no way to comfortably sit and enjoy the amazing living room. It was a bit frustrating to be somewhere that was so nice which raises expectations and then all the little things are so wrong. Funny but if the home were less nice the little things may not have stuck out so overall really nice and would recommend.