Juan’s apartment was very clean and comfortable with fresh linens, and the location was nice in that it is close to a supermarket and many Newport restaurants. Kitchen amenities could have been better—there were no pot holders, only 2 small mixing bowls, flimsy cooking utensils, no baking pans, limited spices (only salt, black pepper and a mostly empty bottle of oil) and the dishwasher did not work during our stay. When I messaged Juan about the dishwasher not working, they messaged back asking if I’d like for them to come take a look at it. Before I could respond yes or no, a woman was knocking on the front door and came in to check the dishwasher. I felt forced to open the door and allow her in since she was knocking loudly. Her tone was off-putting and she seemed annoyed—she even made a rude comment like, “You guys have been having a lot of issues with the apartment, huh?” even though prior to the dishwasher issue, the only questions I’d messaged the host about were how to operate the TV Input and the lamps, which I ended up resolving without the host’s help. Only after she referenced private Airbnb messages that I’d had with “Juan” did I realize she must be Juan’s wife—I thought it was odd that she didn’t introduce herself as such, and that she came into the apartment without my saying that I wanted the dishwasher to be checked. At that point I realized I’d seen the same woman on the first day of my stay; she was on the first floor with some construction workers. When she saw my guests and I looking around the parking lot for the apartment entrance on our first day, all she said to me was “it’s upstairs.” At the time I thought she was a construction worker so I didn’t think much of it, but after learning that she is the co-owner of this Airbnb, I thought it was unprofessional and unwelcoming to not introduce herself. It was also a bit intrusive and disturbing to have people doing construction downstairs during our stay—and it was uncomfortable to have the host enter the apartment without my asking for them to be there. I believe Juan uses the apartment above this one (Alby’s Cozy Home) as an Airbnb as well, as the upstairs guests were very noisy early in the morning.