I have never actually written a review, but was compelled to do so after my experience. I booked a room then contracted Covid and was unable to travel. This "resort" which is really a time share brokerage for a Wyndam product, disallowed me to move the reservation even with multiple days notice...and were particularly rude in doing so, and blamed AirBnB's auto responses for misunderstandings about policy. They also delayed the check-in time after the reservation was made. Then in a final insulting stroke, attempted to charge $99 for a name change....to my wife's name, because I was not able to travel. I ate the entire weekend. I am sure that "Samantha" the broker will deny or amend this narrative given her disposition. I will not be using AirBnB going forward, and certainly not booking with the nameless, careless brokers of the time shares at the Wyndam in Neport.