I cannot begin to express how gracious, accommodating, personable, and warm Heatheran is, and what an amazing stay I have had in her place. This is the BEST Airbnb experience I have had; not only because of the fabulously designed, comfortable apartment with excellent amenities, beautiful light, and perfect location, but I have never felt this much at home (other than my own home!), ever. Heatheran is working 300% behind the scenes, 24/7, to make sure her guests are always accommodated and she is ALWAYS cheerful and thoughtful. What had originally been scheduled to be a one month stay ended up having to be extended due to travel circumstances beyond my control, and Heatheran went above and beyond to accommodate my itinerary changes. As the spring days got longer and the sunlight made it difficult for me to work at the desk facing the windows, she immediately had someone come and hang windowshades to block out the sun. She would respond to every message within the hour (usually within 20 min), attended to touches like planting tulips and daffodils in the planter in front of my entrance on the first day of spring, and then gorgeous pink impatiens as the daffodil season ended. These touches completely brightened my stay. She knows, and is loved by everyone in the neighborhood, and is able to provide excellent suggestions and tips for any request. She prioritizes everyone else's needs and her endless energy, enthusiasm, and fabulous outlook on life is a joy and a gift. This was a 10 star stay out of 5 - but I really hate to divulge this with Airbnb community, because then it will be harder for me to book a stay at Heatheran's in the future!