Communication with Hilal and Maryam was great. They were very quick to respond. The apartment is in an excellent location. I really love the neighbourhood and it was quiet. The bed was comfortable. I like that there was Netflix available. It took a really long time to get hot water. There was no drying rack to do the dishes. Building security was an issue because there were a number of times when leaving or coming back that the front door was not closed properly and so anyone could have entered the building.