The apartment was exactly as described, and quite spacious for one person (especially by NY standards!). Izumi met me and easily explained the keys, laundry card, trash, and other logistics. She was flexible with meeting me as my flight into the city was delayed and changed several times. Upon leaving, I simply let her know my travel plans, and left the keys behind. This arrangement was perfect for someone who doesn't need much help with learning about the city, and can take care of themselves. We had minimal contact during the month of my stay, as there was nothing wrong with the apartment. Cleaning materials were in the apartment, along with extra sheets and towels, and essential kitchen implements. This apartment is most convenient for those who want to be on the east side of town, taking advantage of the museums and shopping. It is convenient to several bus routes, but a bit further from the subway. Overall, it was a very lovely place to stay, with several convenience stores, grocery stores, and a variety of restaurants all within 1-2 blocks.