Our hostess was fabulous. They were on demand when we had any questions & were very helpful indeed; especially when we needed our boarding passes printed. The photographs didn't do the place justice. It was decorated in an Art Deco style & was an excellent use of New York space (where land is bought by the inch!). The bedroom was situated in a little conservatory whereby you could open the blinds and look at the sky; very sweet! It was also very close to Korea Town and only 10 minutes walk away from Grand Central station. I would certainly recommend this place to anyone wanting to stay in downtown New York!