You can speak with Raymond in english and Spanish. The apartment looks better in person than in photos, it has 1 bedroom and a sofa-cama so I recommend this place for no more that 3 people. The neighborhood is super safe, I never felt in danger. There are markets near the apartment where you can buy food, drinks, etc. The subway is just 8-10 mins walking, you can get to Manhattan in 30 mins on it. I would stay there again and the check-in + check-out was easy.
Thanks for the staying !!! 5 stars