We have never had the chance to meet Laura in person, but everthing was great. We did not have any problems, at all. The price is good, subway is walking distance 3min and then 20 min ride, you are in times square. The area arount the apartment; a big supermarket which is 24h open, good neighborhood.
On our last day, Sandy came :) We we stuck, Laura was helpfull, she let us stay one more day, but we had to leave.
I recomend the apartment