Rachel was waiting for us on our arrival. She was very welcoming and helpful with tips about stores and where to eat in the neighbourhood. The location is great, 10 minutes walking from the East River and Williamsburg Bridge. There is a bus stop directly opposite the front door. East Broadway subway station is 10 minutes walk away. There´s a great kosher bakery on the other side of the road and a small deli just 2 doors down which is open 24/7 for coffee and drinks, etc. Next door is a small pizza place which makes wonderful pizza and lots of other stuff! The flat is suitable for 4 people. 2 sets of keys are available. It is just like in the photos. There is even a small back garden which guests can use. Rachel´s flat and business are in the same building, so she is available basically around the clock. She let us print out our boarding passes on her computer and let my sister store her luggage in her office after check-out, since her flight was late that night. WiFi worked very well.