Though I didn't get to meet Natasha when I stayed at her place for four days, she was very responsive to my emails, texts, and calls. The place, which is lovely, was immaculate when I arrived and her mother made me feel very welcome. When I couldn't get into the apartment during my stay, Natasha responded promptly to my call even though she was out of town, and I was later able to get in. Though the apartment is small, and the bathtub a bit cramped, it was the perfect place for a short stay. It's also around the corner from a subway station and there are a bunch of places to eat. I would definitely recommend.