Perfect host, beyond expectation. Steve was very helpful from the beginning, communication was precise and fast. Kind and gentle from the moment we make contact. We had a situation with the apartment, when the heating boiler broke down before our arrival. However, he explained everything in detailed and offer us to move to the first floor (pretty much the same flat) for a warmer apartment with heated blankets. The honest way he handled everything, gave us the confidence to keep the reservation. Glad we did! The only comment would be the stepping noise from the apartment above in the 1st floor. Everything else 5+ stars, we would not hesitate to comeback again anytime. Thank you Steven for everything!!! Marcela