Chuck greeted us right on time and was very friendly. We had a crew of 4 kids and 4 adults and we all felt very comfortable and welcome instantly. This apartment is better in person than the listing suggests. They have renovated the downstairs bath and it is immaculate! A plus for us is the bathrooms both have heaters. The backyard is awesome and our kids had a blast. The neighbors have a trampoline that can be used in addition to the treehouse and fire pit. The neighborhood is nice too and us close to the subway and great shops and restaurants. I highly recommend Building on Bond for coffee in the morning (2 blocks) and for dinner as well. We truly felt at home here and I highly recommend this place to anyone with children.