Although our host was not present he communicated clearly and promptly prior to our arrival. The couple who lived downstairs gave us helpful info on getting to the apartment and met us with the keys when we arrived. The apartment was a delight, better than what we had expected. Even better was the neighborhood which pulsates with all kinds of activity. An abundance of food stores, bakeries, cafes, a Whole Foods 8 blocks away and the subway around the corner--made our stay so pleasant.