I absolutely loved this place. Lots of space for my family. Loved being able to walk in and not having to worry about elevators or any line waiting. The place was clean and very comfortable. Rocky was so responsive and helped with everything. I was nervous about going to New York and I searched many places and decided on this one and boy was I so glad. We got there a little before checkin and were able to go ahead and get in. Close walking to time square.I felt safe in this neighborhood and it was just perfect. The place had everything you could need. Lastly we left a pocket book in after we left and he mailed right to me. I would like to think rocky for such a great experience.