Communication was good to begin with, even though Gio wasn't supposed to be there. We have actually met him in person, when finishing to prepare our room, which was great. He nicely let us arrive sooner than expected so that we could put our stuff. The apartment is well-located as indicated (hello Central Park and subway station, interesting neighbourhood) and well-equipped as well. We were told there would be his roommate, who ended being a couple with a baby and theirs needs (very nice family), maybe we could have got this information sooner (which wouldn't have changed our mind anyway). There's still room for little improvement (cleanliness?), but in NYC, you'll hardly get a better quality-price value than this. Thank you for everything, Gio!