This was by far one of the best properties that I stayed in. The apartment was located in a great area in Brooklyn, was clean, well-designed, complete with a bunch of top-notch amenities, spacious enough for 2 and very comfortable. Frances was very easy to reach and she responded very quickly. She was also on top of everything and communicated with us to check in and make sure that our stay and experience in Brooklyn were 5-star. Both check-in and check-out were super easy. We always felt safe with the surrounding neighborhood. I can't say enough great things about this place and will most definitely stay here again if/when we return to Brooklyn. I highly recommend this property.