Communication was a little tough at check in but ended up working out well. Check in was at 4 but we didn’t check in till 8. She was willing to accommodate for us when she realized we had to wait a little bit. Host offered to do something to accommodate us but I politely declined as we had family in the area that we hung out with while we waited. Over all perfect place and we will return if available next time when we visit family in NY. House had plenty of space and very nice neighborhood.