Martine was incredible! We were a situation that we needed to find a place quickly and she responded in a very short time. Our young son was in NYC for the week and Martine took him under her wing and did over and beyond to make sure he was ok. Appreciated her wonderful communication from the start all through to the end. She provided snacks, some rides and genuinely cared that our son was ok. As my son said, she's the"GOAT" (Greatest of all time) We highly recommend Martine and she would be our first call for future travel to NY.