Light-filled, lovely and comfortable space in a fun NYC SoHo location. I received very clear instructions for finding the unit, and checking in and out. Karen was available to meet me upon arrival and provided great suggestions for activities and restaurants. She stayed in touch throughout my 3-day stay . . . it was very nice having that great communication and connection. It was a privilege meeting her and other members of her family. Also I had access to some really special museum passes which provided even more value to this visit.