Melody was a great host!! We never officially met but she was extremely helpful with everything (she is a great communicator, very fast and efficient). She gave us perfect directions for where to pick up & drop off the key and made sure we got in to her apartment safe and sound. Her place was very clean and spacious and met our needs perfectly. Her apartment is a bit far from midtown and some of the other "hip" areas but it is located on an easy to navigate subway line that runs all day/night so that made getting around easy; plus there is plenty to do/see/eat in Harlem where she is located. She provides a Keurig with plenty of cups to use that don't need replacing and having access to her netflix/cable was an added bonus!