On the plus side Location in Hell's Kitchen not far to public trans and restaurants on 9th Ave but I had a challenging stay. I was told by DM all apts on 1st floor but it was 4th. No A/C unit - had to get installed the day after arrival, internet sketchy even after 4 'adjustments' and TV not working (no guide). AirBnb tried to contact owner via their call center but after 6 hours (no response) it was too late to get me a hotel for the 1st nite (with AC). A lot of basics missing - closet but no hangers, a single knife and spoon and 2 forks (but 6 serving utensils and 2 can openers!), nothing to clean or sweep with (Per Previous reviews) and some cleanliness opportunities (grout mold, dust). I was there for 5 weeks so this was tough but maybe fine for lots of people! I have shared this all with owner in hopes that they will address some of these things but given some of these are repeats, I'm not sure.