Douglas was was a life-saver after my accommodations in NY fell through short-notice after a long trip. The booking process was very clear and he answered very quickly for my arrival within just 2-3 hours! He was a great and gracious host, giving plenty of options for food and travel to my next destination. The place itself was very clean, well decorated and homey. The additional items with quick breakfast options and the coffee were the perfect touches after 20+ hours of travelling and another 4 to go before finally reaching my home in DC. Thanks so much Doug!