I’ve never dealt with a host that is this unhelpful, inflexible and unpleasant. The entire experience of checking in and staying at this Airbnb was tough. First I was bombarded with many lengthy messages on how I must not talk to anyone or mention Airbnb, to lie about why we are there and pretend that we live there - there were signs in almost every room saying the same thing as well. Certainly not what you want to see or feel on holiday.
For check in, we were asked to contact the cleaner directly who didn’t pick up because she was on holiday. The process eventually took hours. Finally we were given the code for the lock box to remove the key which is placed close to the ground and covered in pee.
The flat itself is very basic. When we got there, there were bags of trash lying around. Check in is also at 5pm with no flexibility, which feels too late.
The only saving grace is the location, which was good.