Nikki was super responsive, friendly and very attentive. The apartment is a great price and Nikki has great taste in decorating :-) Although I didn't realize that the listing was an "instabook", so when I made a request it was automatically booked. But not a big deal as the price was right and in the location we were looking for. I do wish there had been pictures of the kitchen and bathroom, they were both fine (and everything was very clean), but just not as cute/nice as the living room pics shown, although again, for the price you can't complain. We did only get 2 towels total for two people, and when I asked Nikki if there were more, she replied right away and was quick to accommodate, so that was great. The location is super convenient as noted in the posting, but I wouldn't say it's a picturesque neighborhood, although we did find a couple good spots to eat, and all the cute areas were pretty easy to get to. Overall we had a great experience, Nikki was awesome and I definitely recommend it!