At the start of this experience we had an issue getting into the apartment and contacting anyone but Hilary was amazing once we got hold of her. She fixed the issue and we were very happy with hpw quickly it was done. The apartment is in a very nice and safe neighbourhood with the most amazing thai food around the corner. It was only about a 15 min walk to times square so the location is great. There is also an awesome rooftop area to have a few drinks of a night time. Cooking facilities were just what we needed... thanks Hillary for letting us stay at your apartment. You made our stay in New York enjoyable and relaxing having a nice place to stay. Emma and Brent xx