Jennifer is a really patient host. I had many questions about navigating the NYC subway stations and Jennifer was very willing to help. It's great to have a washer and dryer available to use. And the umbrellas provided are great for rainy days. Her studio is conveniently located near a subway station and is a very cozy place to stay while visiting NYC. One thing I want to mention is that the footstep sound from upstairs can be a little loud at night. I'm a light sleeper so it did bother me, but my teenage son who traveled with me had no problem with that.