This was our first airbnb experience and it was fantastic! Frances made us feel very welcome in her lovely apartment. She was thorough in suggesting a variety of neighborhood places for brunch and dinner, MTA stops, etc. There were numerous travel guides in the apartment that we accessed as we planned out our days. She is friendly and accessible, a phone call away for any question. The pictures capture the apartment -- it is clean and spacious and has everything you need to cook if you decide to stay in for a night. The quality of the bed, linens, etc is very high. The location is very convenient. We loved it!