Jeanette provided us from a lot of information. He gave tips on tourist attractions and other thing like Thanksgiving ideas. She also responded very fast to our messages/questions and was kind enough te keep our luggage with her after check out.
The room was clean, we had our own keys to enter and lock the doors, and was kept at a good temprature. Enough space to store your luggage and clothes.
The room is near a subway station (30min from Central Park) (1h30min from JFK Airport).