Jose always tried to be helpful but the day we arrived we had to put the sheets on ourselves and the floor was dirty. He called to check in with us if everything is ok and when we told him that the floor could be better he made sure to clean it by the next day. The bathroom was clean. In general it's a nice room but (especially for girls) not the best neighborhood. The walking distance to the subway isn't too bad (8min) though. We never met Jose himself but his roommate seemed to be really nice.