We stayed 8 nights in Chantal's cozy place. We didn't have the chance to meet her but she was always available to answer our questions through text messages. The place was really clean even though we shared the bathroom with other guests. The heat was always on and the place was extremely warm which was perfect as we visited in winter time. Opening the doors was confusing at first as we didn't know how to use the fob. As we soon understood, the other guests that checked-in 2 days later had the same problem. In their effort to reach the bathroom in the middle of the night, they opened the door which connected our room with theirs. They felt embarrassed for doing that but we laughed at it and we explained to them how the doors open. That door though that connects the living room with the other guests' room should lock! About the area now... There is this feeling of insecure and unsafety so we tried not to return later than 9 pm. Personally speaking, I wouldn't recommend the area for young people who have a bit sense of fear.