I chose Isabella's place due to the close proximity to the hospital where my mom had knee surgery done. Her place is exactly as described and shown in the pictures. She gave me a complete run down on her place and the neighborhood before I arrived via email. This being my first Airbnb experience I didn't know quite what to expect, but Isabella was always prompt in responding to my various questions and requests. Her place is accessible to public transportation and and the neighborhood is very safe. My mom and I stayed there for an extended amount of time and felt like true locals. I did encounter a problem returning the keys though. The Keycafe service used for key exchange didn't recognize the fob on the keys and I was stuck there trying to figure it out while I had my mom waiting in a cab with the meter running to go to the airport. I called the Keycafe customer service number and after 30 minutes was able to get one of the drawers unlocked so I can deposit the keys. It was stressful start to my journey back home.