Overall, our stay was very positive. Dylan had excellent communication and was always responsive and accommodating with all questions. The residence was clean, centrally located, safe, & comfortable.
There were some opportunities for improvement with basic maintenance & amenities. I understand that this is an older NY apartment, but there were lose fixtures and water spots on ceiling tiles that could use some attention. In addition, there were no basic amenities, i.e. coffee pot, microwave, or easily accessible TV. These was a coffee press and a hot water heater, but it was complicated to use and the coffee did not get hot. In addition, the tv needed to be hooked up to a laptop or phone and we were not able to get it to work with the directions provided.
One other opportunity was in the bathroom with the shower curtain that barely covered the shower.
Overall, a good and pleasant stay, but a little maintenance would really make the difference in upgrading our experience.