This place was just amazing as was the staff. When we arrived we were greater by the receptionist (I think it was John) He took his time to explain everything and then showed us to our room where he went through everything. The drivers of the courtesy cars were all pleasant and informative especially Virgil (I'm bad with names, he was Puerto Rican from Brooklyn) we're buying a castle together in Scotland :). We had a couple of drinks in the bar and again staff were great.
Although the hotel it's self is special I think the staff make it extra special and they all talk highly of their employer. We will be back.