Our host was very attentive to our needs and personable; he met us at the apartment promptly upon our arrival and responded immediately when we had questions, very easy to reach him. The apartment was huge by Manhattan standards at the rate charged and we had everything we needed. I saw some complaints about outdoor noise in feedback before I booked, but the noise was similar to other NYC apartments we have stayed in and you just figure you will hear garbage trucks collecting in the a.m. when you stay in Manhattan. The location can't be beat if you love to shop and eat - trendy stores and restaurants are on the same block. Within a few blocks you will find Magnolia Bakery, Big Gay Ice Cream, John's Pizzeria, Murray's Cheese Bar, Coach, Ralph Lauren and Reiss. Wifi worked great, lots of room to hang clothes, full-sized refrigerator, great TV.