Stay away from this place if you don't wish to share your bedroom with mice!!!
When we arrived, our room and the bathroom looked clean and we checked in without any problems. The host told us not to keep food in our room because we might encounter unwanted visitors! So we listened to what she said and brought all our snacks to the kitchen where she put them in a separate container, so the mice can't smell it. When we came back in the evening, a mouse jumped out of one of our bags, ran across the room and disappeared again. We immediately told the host, she used a spray and promised us that the mouse won't come back because of it! We tried to calm down and decided to stay the night because we didn't know where to go as it was already around midnight. Twenty minutes after going to bed, I felt something moving over my leg and when I turned on the light the mouse jumped out of the bed.
Since this situation was unacceptable, we tried to talk to Heather, but she said there's nothing she could do for us at this moment. She said she can only complain about the visitors who stayed there before us because they had food in their rooms. Granted, there was nothing she could do about the mouse at that moment, BUT you don't rent a room like that and actually expect people to pay, knowing that there is always the possobility of mice coming up through holes in the wall! She wasn't willing to help us find another accommodation. Apart from that, one of her relatives threw up over our cosmetics in the bathroom. As bad as all those things are, Heather did not apologize a single time or offer any kind of assistance... Finally, we got in touch with AirBnB and the woman on the phone was really helpful, telling us we can leave and we'll get our money back. The next day, we found a nice (but much more expensive) hotel, so we could still enjoy our stay in New York after this nightmare1