Kevin was completely outstanding from beginning to end! He was quick to respond, extremely welcoming and great to talk to. Very helpful with check-in and his being flexible on check-out times made life easy when it came to moving on... which I was sad to do when it came to the time! You had the two rooms, so I felt like I had good space to spread out a bit. It was a quick walk to two stations, one of which got you to Manhattan in a single stop; ideal location. Will definitely be keeping as a favourite for future NYC visits. Thanks Kevin!