Charis was absolutely wonderful:) It was my first time in NYC and as soon as I buzzed the door she came down stairs with a big smile and welcomed me to Brooklyn. She saw me overloaded with stuff and she physically took my heaviest suitcase and carried it all the way up to the third floor. I can never forget that kindness. She spent a few minutes with me telling me about the places I should eat, the places I should stay away from and she said welcome to Brooklyn and then left. The next day I noticed that she refilled the bottle of water in the fridge and made sure my first night stay went well. She has a Golden Heart! The rooftop is beautiful. The neighborhood is full of young hipsters and puerto-rican families. It was a couple blocks to the train station. Overall It was great and I would definitely stay again.