We didn`t see Nimyan in person, we got our key from the doorman.
The location is great! Just 3-5 minutes walk from Grand Central subway (lots of lines), walking distance to all major attractions in Manhattan. 2 big drugstores open 24 hours are just 3 minutes away.
The lobby is gorgeous, doormans are great.
The apartment looks a bit smaller than on pictures, but everything is correct. Nimyan was helpful, and answered quickly by email.