I was disappointed. The pictures on the website did not represent the room.
We did not have any wash clothes or hand towels and were only provided two bath towels. The bath towels were of poor quality and oddly, were not even the same brand or style.
The carpet had stains which appeared to be wine or juice.
The shower had been
re-caulked but was done poorly. The shower grout was stained.
On a good note, the toiletries were to die for but, not enough lotion.
I have been working as an ER nurse on the front lines and a representative responded to me in an email that they would make every effort to place me in a room with a balcony. Sadly, this did not happen. Instead, I was placed in room 801-right next to the elevator so I got little rest because of the individuals who were drinking were very loud getting on and off the elevator and it continued in the hallways. I attempted to call the front desk but no one would pick up. The line would just ring. It was very frustrating. I finally just gave up.