Pros: The location is great! Right by Columbus Circle & Central Park. Easy to get groceries at Whole Foods across the street. Easy subway access.
So nice to have 3 bedrooms to spread out. We are a family of 5 and while the kitchen and living room were tight, the bedroom space was great.
Cons: The radiator in the back bedroom made a terrible racket all night. Like a wrench hitting a metal pipe. The nights that were colder the worse it was.
Also when we arrived there was a sign on the front door of the building that said the water had been turned off. When we got water from the kitchen sink to drink it was yellow/brown. So we had to go buy water from Whole Foods to drink which was a slight inconvenience.
We did not meet Emily but her personal assistant Allan helped us with everything and he was great!