Unfortunately we had a very bad experience with this accommodation. Rachel was inconsistent with her communication. We couldn't get into the apartment due to the key not being in the lockbox when we were checking in, and it was only through AirBnB support we were able to reach Rachel and access the apartment nearly 2 hours after the check in which greatly disrupted our plans. The apartment itself was dirty and the towels smelled very musty. Fortunately Rachel did accept our request for compensation but overall it was a bad experience and I would not stay here again. If the communication had been what one would expect and the apartment was cleaned properly, we would have had an entirely different experience.