My family and I stayed at Karen's place during a short holiday in New York. As a large family, we were initially unsure about how to get the best out of our very first family break in NY, given the different ages of our kids and their expectations; however, our concerns were all dispelled during our first conversation with Karen.
She provided a number of great suggestions for things to do in NY which was so helpful for our planning. Our flight was delayed and we arrived at 3.00am in the morning and Karen was there to greet us in person! Talk of going the extra mile.! The apartment was way better than what was described. This is a spotless, high quality, large and modern apartment with 3 very good sized bedrooms and a well equipped kitchen.
Karen was always available to answer questions on the phone or through the App and went the extra mile to help make our stay memorable which was so refreshing. She is nothing short of a host par excellence with a truly genuine and personable approach and we would definitely stay again!