We stayed at Ro's apartment for four nights in June. It was a great experience! Ro was more than accommodating on meeting us for an early check-in and super early departure. She showed us everything we needed to know about the apartment and answered any questions we had about NYC and the transportation. We didn't have any issues or additional questions during our stay, so we had no need to contact her. She was very quick to reply to any messages before our stay.
The apartment was just as described. It was in a great neighborhood and we felt very safe coming in at late hours. It was a quick and easy walk to the subway and taxi/uber drivers had no problems finding us. The apartment was very quiet. There were some NYC street sounds but nothing that was so bad that it affected our sleep. We enjoyed hearing the sounds of the city!
The apartment had everything we needed including wi-fi, hot water & great water pressure (this was a huge plus for me!), fluffy towels, iron, and comfortable linens on our beds. The full length mirror in the living room was great for checking my outfits before we headed out for the day. The kitchen came in handy for our breakfast each morning. The apartment was very clean which made for a comfortable stay.