Alex was a great host for my first time in nyc! The apartment was lovely and in a great location. He answered promptly with any questions that I had and went above and beyond as a host. We didn't see each other much but had a chance to chat when I arrived and he was very easy to talk to and provided lots of tips. The information packet that he developed was also a great help, especially for someone new to the city. The bedroom was clean and comfortable and he provided a fan for the heat. The rooftop was also a wonderful addition. I will most definitely stay there again. No complaints!