Clayton definitely made us feel welcome. Very simple instructions on gaining access to the unit. He was very reachable. I contacted him a few times while trying to turn on the tv until I found out there is no cable service. There are tv's but only one with an antenna. He tried to instruct me on how to connect my laptop to the tv but I'm not very tech savvy, so it didn't work. This was to no fault of his at all.
I do wish I knew beforehand that there was no cable because I probably would have brought my little portable speaker with me to listen to my music while getting ready. Something I do all the time.
The unit was very clean and in a great neighborhood. I would definitely recommend this stay if you want something simple, clean, quiet and don't mind climbing the ladders to get to bed.