We had a wonderful experience staying at the Big, Cozy & Chic! Exactly as described, clean and comfortable. We were unable to meet Ale but she clearly communicated and provided excellent directions. Ale also made sure that we were greeted by two fabulous ladies who made sure we felt welcome and comfortable. The neighborhood is very nice and we were comfortable walking at all hours. The subway was a few blocks away, and we were able to use Uber and Lyft with no problem. Thank you and we can't wait to come back!