LOCATION
Location is great - it’s in the middle of places we wanted to check out and pretty quiet at night, although it didn’t feel the safest on weekday nights when people weren’t out and about as much. Lots of cheap eats around - Prince St pizza, Wah fung, cheongfun carts, etc (bring some cash as Chinatown food is mostly cash only).
PLACE
The bedding description needs to be updated as the room didn’t have a king bed as stated. It did look exactly like the pictures. Check out the rooftop for city views. Kitchen didn’t have any condiments as noted by other reviews. In the bathroom, there was complimentary shampoo, conditioner, bath lotion and soap.
COMMUNICATION
Jeniffer was helpful and was prompt with replying prior to our check-in, though she was only in charge of reservations.
We had some issues over the weekend & there were no team members available to help. My issues were eventually resolved 2-3 days later on weekdays.
IMPROVEMENTS
Would be nice if we could have a kettle, some paper towel, shower gel, and some basic condiments. Wifi was slow.
OVERALL
The place was clean and comfortable. There’s some room for improvements but overall a nice stay. Would love to stay here again in the future.