Ben was incredibly responsive and well organized. We had everything we needed to operate in the space, the moment we walked in. It was a clean and safe space, and he was gracious and welcoming. We needed basics and a place to lay our heads, and the location was fabulous - not too far to require a cab to our destinations (nice walking distance); close to the subway; surrounded by excellent food options; a wine and spirits store across the street; Whole Foods within a few blocks. I'd go back! Oh - and some people complained about no blinds on the primary window. We brought a paper temporary blind, so now it's not an issue. You are welcome! :-)