Natalie's apartment is in a fantastic location on the Upper West Side of Manhattan. Close to coffee shops, restaurants, grocery stores, Central Park and the subway. We had a bit of an issue checking in, but Natalie was super responsive and the issue was resolved right away. The apartment was pretty clean, but there was no space to unpack. The bed and pull out couch were very comfortable, and the large screen TV was great for watching the Macy's Thanksgiving Day Parade.