The apartment was fine, but I did have a frustrating experience with Michael. His cleaning lady canceled on the day I was supposed to switch apartments. He didn't know how to handle the situation and ended up getting really stressed out. He told me I should get a hotel room instead but refused to refund my money. Eventually he found another cleaning person, but he was really upset with me for some reason. Even though I was trying to help him out (I canceled my plans that day to be around the apartment so that I could help with the move) he was incredibly rude to me.