Jillian was very quick to reach out even 1-2 days before my scheduled check-in day. She gave me clear and easy to understand directions to make the check-in process easy and seamless. The location was nice! It was 2 blocks away from a Target, Marshalls & Costco. There was also a really good pizza place Patsys located 2-3 blocks away. The 4 & 6 trains were easy to walk to with only a 4 block walk and in a matter of minutes, I could be in downtown Manhattan. Perfect place for a single traveler or a couple. Would stay here again!