Pros
The branch in 2 Washington Street is Amazing! Starting from the reception to the room! The location is great too!
Cons
The only problem I had was with their customer service - they couldn’t communicate with the local branch and made me wait 15 mins outside my room. While the Sonder’s branch in 2 Washington street (amazing people) told me the room was ready; the customer service people refused to let me in saying their set policy is 25 dollars + tax for checkin before 4pm despite the room being ready.

Overall good stay!
Would I return? Probably not, cause I don’t want to wait till 4pm to check into my room.