Ben was the most accommodating host I've ever had! He was always available for any needs, he even did my laundry for me when I needed it. He really was happy to go above and beyond - I felt like I could ask him for anything and he would help me. If you're looking for somewhere to stay in NYC, this is the perfect place as the location is perfect, right next to the subway, and the area is super cool. (Plus, everything was immaculately clean and working as described. Can't fault anything.)