Pros:
-Excellent room design and features. Bathroom is gorgeous, tv display and RGB lights are phenomenal.
-Good view from Hotel room
-Good condition of hotel building, elevators and check in tablets
-Customer service desk service was good
-Great room and terrace on fourth floor
Cons:
-Check in process was poor with incredibly slow tablets
-Service with technical issues with tablets was below standard
-Early check in fee was outrageously high and led to long wait times for check-in
-Towels for bathroom were left on the floor and not all trash was collected from last resident in the room