The place was clean and easy to find. I asked to check in at 9 am because I had an early morning flight and was given 3 pm check-in. When trying to check-in at 3 pm I was given 3 phone numbers to reach Shae on. I couldn't find her on any of the 3 numbers. I called like 5x on each number. She reached back out at 9 pm! If I didn't know people in the city, I would've been sitting outside of her place for 6 hours potentially. I had an event to go to and trying to check-in made me late and irritated.