Their customer service is awesome, you feel like staying in a hotel, not in an Airbnb. Mandy and her family are the sweetest. If we are back in New York I'll definitely be staying at Mandy’s. What you see in the pictures is what you're going to be found, everything is so clean, and the place is cozy and has everything you need for a vacation. They made you feel at home. If I could leave 10 stars I would do it.