Brian was unexpectedly called out of town prior to our stay.

However, he left a lot of detailed useful info and a contact number. We rang him once when the Microwave stopped working. He got this replaced with a new unit within 24 hours - great service ! He also got a friend to call in and help us with operating the TV / Cable (not that we watched much TV , we were too busy having a wonderful time in NYC).

The photos are an accurate reflection of Brian's place. It was clean, with plenty of spare towels, etc. The sofa and chair are comfy. The bedroom had plenty of storage space and a comfortable bed (I think it was a queen size, plenty of room for Arlene and I). The kitchen is compact but fine (we ate out most of the time). It was also handy having the washer and drier. No problems with hot water in the shower (though if you are up very early - jet lag! - you need to let it run for a minute or two).

The location was great. Only 10 minutes walk from Times square. Hells Kitchen is a really vibrant area with a wide variety of restaurants and bars. I got a buzz just walking around. For anyone from my home town of Melbourne, Australia the nearest thing would be Brunswick street.

I would happily recommend this place to anyone - fantastic location, decent apartment and reasonable rates (Brian also only charges a small $25 cleaning fee, others charge much more). We were sorry we couldn't catch up with Brian, but having the run of the apartment wasn't bad either.