Chauncey offered his phone number in case we needed anything, but otherwise everything was communicated via email and felt rather impersonal. We did see the family who live upstairs, since they came and went via the front door and the stairs we shared. They were cordial. Mostly we were on our own with the place. As it was a holiday weekend, the nearby subway line happened to be closed, which meant transportation was not as convenient as hoped. We had to walk to Bergen St, or catch an Uber. Going to and from Manhattan therefore took longer (or cost more) than expected. It was interesting to experience Brooklyn and the neighborhood of brownstones was lovely. Recommend Prospect Park. Enjoyed brunch at The Vanderbilt. We all had trouble sleeping due to unseasonably warm temp. The rooms lacked privacy and I ended up sleeping in the living room. The third bed is a small twin, suitable for a child but small for an adult. After four days we switched to a midtown hotel and got three private (discounted) air-conditioned rooms, each with a full size bed, bathroom and a kitchenette, for half the price of The Carlton.