Our host sent us necessary information in advance. However, in other kinds of mail communications, he could be quicker.

The location is really good since it's only a few minutes walk to Times Square. A lot of restaurants and bars on this street though which made it quite noisy during the night. There is no elevator so be prepared to carry your bags up and down on narrow stairs.
The room itself was surprisingly spacious and nice. Our aircon was broken during our stay and was not fixed. Kitchen space is nice. There are bike locks to lock your bags in the kitchen.

Didn't know there was a cleaner who came to change the towels sometimes. However, she didn't throw away garbage or cleaned up anything else.