Chris was initially great about responding to questions and helpful with directions and answering other questions. The pictures showed the room was small but it was even smaller in person! It was very clean and the bed was comfortable. The as mentioned there was a shared bathroom but I was also surprised at the small size of the bathroom. It was about the same size as an airplane lavatory! I expected some of this for the price but what I didn’t expect was a dog barking/howling all night from the front desk office. The earplugs provided helped muffle the outside traffic noise somewhat but the dog made it very tough to get a decent night’s sleep after a long day of traveling and a big day ahead of us. I tried contacting Chris asking for a partial refund but never got a response. That was disappointing!