Unit is clean and had everything I needed. Benjamin was very responsive to issues I had to report and was able to resolve them: 1) dryers not working well at first, 2) lost internet connection in building. Was a little bit of a pain hauling laundry down several flights of stairs and at a cost of $5/load, but cost of unit was probably less than a unit with more conveniences. Building is older with ‘fussy’ faucets, but it has character and was still comfortable/homey. I would stay there again if price remained commensurate with other comp units.