When I came I was put in the room different from that I paid, and on different floor, but the host made that clear at my arrival. He was very communicative and attentive. Safe. it could use a bit more cleaning. I had one nightly pest visit, however that was the only time, so did not find it relevant to mention to the host. Am sure if I did he would taken care of it. It is a nice place overall for short hostel like stays.