This was a great home base for our NYC trip! Very close to metro lines and not too far a walk to central park. Area is relatively safe from what we experienced. The inside has everything you need and was a great place to end up after a long day of sightseeing, shopping, eating, walking, etc.
Edwin was very helpful and accommodating when we asked to check-in a bit early after we found out we had an extra early arrival. (We had to wait at Amy Ruth's Chicken and Waffles which is a block south from here, which we didn't mind one bit!). He was easy to get a a hold of and also was good about letting us leave our luggage until we were ready to leave for our flight. We were concerned in the beginning as email inquiries to check in early were not responded to until a day after we arrived (which I can only assume was Charlie, since it was an odd response that we couldn't understand and were already in contact with Edwin). So I would call or txt if you need anything from them. Everything was clean and in good order. Would definitely stay here again!