We didn't get to know Elle personally, but communication in advance was very nice and helpful. Also communication with the co-host, Nadia was very nice and answers always came quickly.
The apartment is small but perfect for a couple of days to get to know New York. The location next to central park is perfect, also the subway and bus stations are really near. We started our days with a coffee on Broadway and then headed of to different areas of Manhattan and Brooklyn.
I can fully recommend Elli's place!