Location can't be beat! We stayed on the 45th floor and had stunning views of the action down below. The staff were friendly and helpful including letting us securely store our luggage before we were able to get into our room. Our rooms were spacious and mostly comfortable but it seemed like the room could use a deep clean as some of the furniture was dusty. The faucet constantly dripped and one of the reading lights continuously flickered. We were able to look past the cosmetic issues for the great value of being close to the subway and in the heart of Times Square. The hotel lobby included a restaurant but we didn't try it during our stay. There was also a small store that carried snacks and sundries near the lobby. If there is anything else you need there is a small convenience store called Times Deli Cafe (across the street) that had great breakfast sandwiches, coffee, water and snacks, etc. We enjoyed going to this spot anytime we needed something while staying at the hotel.