The communication with Tiffany was excellent. I had many questions as I was booking this for my 75 year old dad and 22 yr old son. Tiffany was very prompt with replying to my questions and patient. And I appreciated that. The location of the apt was wonderful, as we once lived on the island many yrs ago. The price was great. But pls keep in mind, this is a no frills place. If you need a place based on location and somewhere to just sleep and shower, this is the place for you. No amenities = no tv or living room. I also may request additional towels for your stay. Overall this was a very convenient place, served its purpose. Especially for the price.