Ez has great communication. Very responsive and took action immediately on two minor issues we had. The location is great - 3 minute walk to the N/W - and the neighborhood is lively. The apartment was clean and had everything we needed.
The only small qualm we had was that the futons in the living room were not very comfortable for long periods of time. Our daughter slept on one of them and didn’t have any issues, but they lacked cushioning.
However, this was minor compared to the location and communication, both of which we’re outstanding.