Laura was so sweet! My boyfriend & I truly enjoyed staying with her. We saw her when we first checked in but never saw her afterwards. The house is very close to several bus stops. Getting to and from Manhattan took about 35 minutes each way. The area of Queens is nice and we always felt safe. The dogs did bark throughout the night, loud enough to keep you up. Being that the rooms are in the basement we were told to use the back entrance which at night was a bit unsettling. It is a dark alley with cars parked on both sides that back up to the garages and backyards of each house. The rooms are very nice and clean. Overall it was a great place to stay and I would definitely stay with Laura again.