No complaints at all!! Lorena’s space was just what we needed for an extended weekend get away. Lorena was very helpful and informative. She was quick to respond to all of my questions in a timely fashion while also being thorough with her answers. Getting the keys through Keycafe was a breeze. I recommend downloading the app which had instructions and steps on how to use it. The apartment was centrally located, so with nice weather we were able to walk everywhere!! The apartment is on the fourth floor and there’s no elevator but we were able to unload our things in one trip up the stairs. The apartment was very clean and well cared for. We didn’t see any neighbors during the time we were there. There’s no street parking on the street the apartment is located on, but there is free street parking on some of the streets that run parallel. Parking was the only part that we had some difficulty with but that’s New York for you. Next time we will catch a train instead of driving to eliminate the need to park. Highly recommend this location, will definitely be returning!!