Ms. Elizabeth was a very nice host. She accommodated our 1 hour early arrival. The apartment was clean and with enough space for two people to share. Even though it is listed for four people to sleep, we basically stayed in the bedroom. The check in process was very easy and simple. She gave clear instructions that were very easy to follow. However, every time you walked into the building there was a smell that was a turnoff, once you were in the building your nose just adapted to the odor. There is two long flight of stairs you have to walk up, which Ms. Elizabeth does explain in her description. After a long day of running around NYC the thought of going up those stairs were unbearable. The bed mattress is an 8 inch foam, I sleep on a 12 inch foam at home. So the bed was very uncomfortable for us. The pillows were hard and always felt like something is jabbing you in the neck. There is no cable TV and whatever you watch on TV is steaming, Netflix and some other movie provider, I don't remember. The WIFI was slow, I am a master student and had to go to a local restaurant to do school work every morning. Also, because the TV was connected to the internet you could not watch a movie without it going out and reloading. My husband could not get through a whole movie and eventually gave up trying to watch. But overall it was a pleasant experience, would I stay in this location again, probably not. I missed the comfort that I am accustom to when I travel. I have stayed in a few airbnbs and VBRO in the US and internationally, this was would rank as number 2 on my list of locations to stay. However, the host was wonderful and she was very accommodating. If you are looking for a place to sleep and that it, its a perfect place to stay. When we travel we look for a home like feeling.