We came to check in at 11pm- using the instructions on the website which is to enter the last 4 digits of my phone number on the keypad and it didn’t work. We tried several times and then started calling the host. The host was not answering calls or texts. We were trying for 40 minutes and received no response. There was no correspondence shared between the host and I prior to this so we were left very confused. Had to call Airbnb customer service to cancel the Airbnb after they couldn’t reach the host either. It was really horrible and we had to find other accommodation late at night- thankfully Airbnb was very helpful! The host never reached out to me the next day or anything. Wouldn’t recommend staying here because of the lack of communication.