The apartment was like living in the middle of a freeway, 24/7. A window air conditioner in bedroom amplified the problem of noise from the very busy 6th Ave, it faces.. Construction on 14th Street, which the living area faces, meant there was no place to go to for any moderate noise levels. We tried sleeping on the bathroom floor one night and after many nights with no sleep gave up and started staying elsewhere. It was costly to do that, but our trip was ruined from not being able to sleep.
We are not primadonnas and we know and love busy, noisy cities. We live in a very busy, noisy, city ourselves. But this was over the top. It was AWFUL. Had the noise level been accurately stated we never would have booked there.

I am sure there are folks who would not mind the noise. Especially someone who uses a hearing aid and could remove it while inside. However, it was incredibly disrespectful and completely unreasonable to not accurately portray the noise levels inside the apartment. I am requesting some money back- don't know if that will happen. And in any event, it wouldn't make up for the misery of spoiling much of the trip.
Also, the duplicate front door key did not work. Fortunately we were only locked out until our friend got out of the shower and could let us in. But it would have been a disaster if no one had been inside. We were locked out for about 30 minutes and was a problem for getting somewhere else on time.
We needed the heat the first night but could not use it as we did not get a response until the next day.
i am not a complainer by nature, but this experience warrants it. without any reservation.