Betty was very responsive and her apartment was a cute, quaint stay for our group of 3 friends traveling together. The sitting area is a typical NYC space and can be tight. There is a narrow staircase and walkway to the first floor apartment but we were able to transverse it fine. Located in a neighborhood setting with 787 coffee shop, Marinara pizza shop and Pinks dive bar nearby. Subway is a 10 min walk. Betty was great about giving suggestions and flexibility with check in and out times for our luggage. Place was quiet (for NYC life) and only issue we had a first was waiting for the building heat to turn on (no temperature control in the apartment). It was not uncomfortable, just preferred it warmer at first and had blankets as backup. There is a step into the bathroom which was not an issue for our group. Overall, a great stay for an active group to go out an explore the city.