lobby full of property violations & heroin addicts. in addition to no heat/hot water, we’re extremely inconvenienced by the following issues: dirty floors w cracked tiles, holes in walls/windows where bugs & air come in easily, unsafe (as inspected by nyc) doors that do not fully close, dirty/ non functioning stove & oven. non functioning refrigerator—was not cold. broken lock in which we had to wait weeks to be repaired & had no keys replaced. consistent wifi/power outages. an instance where a heater broke and started spewing water. the damage caused us to have to replace multiple electronics and chargers. with all this we had an unresponsive host. we encountered 2 privacy violations where the maintenance workers arrived unannounced, walked in on myself in the shower the first time, and to my bedroom whilst i was sleeping the second. we lost money having to buy food due to our inadequate fridge. we got sick because we had no heat. the host is extremely ignorant and never communicated