Camille was very easy to communicate with, she left toys for my daughter which was a huge help and much appreciated. Check-in was super easy and while we are from Brooklyn we so enjoyed exploring a new area. However, apt is an old building that could use a good cleaning and we were freezing the whole stay. Camille said it wasn’t normally a problem but even with layers both my daughter and I left with colds. The heat is for the whole building so you have little control over the temp.