The staff were friendly, but we would not stay here again. The price is similar to a hotel but without the amenities.
We had issues with check-in, the card reader on our door, and the TV remote. Our room very small - the bed is essentially against the wall on one side. The shower door had a broken seal and allowed water to pool on the floor.
The location is great - just blocks from Penn Station - but on a sketchy and rather empty street.