Helen was a excellent host. She went above and beyond to make sure we had everything we needed ( which includes helping us book our flights and print out our boarding passes). She knows NY very well and is always willing to make recomendations about which places to go and visit. The room is exactly as described and so is the sharing of the apartment room. Helen was there most of the time and engages with you as much or as little as you want. It is true that helen's place might not be adequate to some needs so id recommend reading and rereading the rules and descriptions of this listing. The location is perfect. very close to a subway station and full of life durig day and night. there are also many good places to eat around. Overall the experience was very good