I chose the room because the reviews seemed to be good. maybe casey did not have a good day but i did not feel really welcomed. when i arrived, the bed wasnt made, the blanket and pillow not covered ans the room was very drafty as the windows do not close properly because of the aircondition installation. the blanket which was without any cover and obviously not freshly made was too thin for the cold and when asking for a cover and another blanket i was offered also an uncovered day blanket. so not too hygenic and not a way too feel comfy and i am really used to being also in hostels etc. also - as i am a host myself- when a guest arrives, at least you can offer water or something to drink. also the room is really noisy because directly on a big street and you here the neighbours. the rest of the time i did not see casey too much and there was no communication. the second night i chose to sleep somewhere else. wouldt book again. still- maybe casey only had bad days or something…