Our host Jack has been outstanding. The flat was great, but what we appreciated the most was Jack's proactivity with anything related to check-in (the video provided was super helpful), recommendations (loved the diner bar he suggested trying for breakfast) and welcoming (the Doritos and the wine bottle we found when we entered the flat were definitely the best greetings we could ask for). The flat was clean and complete with every service listed in the ad. Just like in the photos. Awesome experience, will definitely return the next time we're in NY.