We spent a week at Janelle's apartment for a family vacation (2 adults and 2 teens). The apartment was comfortable and reasonably clean.
The neighborhood itself is not particularly charming, but seemed perfectly safe at least at day/evening hours, and the near-by subway station was a great plus.
The beds were comfortable, the sheets and towels clean, and the washer-dryer very convenient.
Janelle was easily accessible via the AirBnB messaging app.
We very much appreciated her flexibility on the last day in allowing us to leave our luggage with her care-taker since we had a late flight - this gave us an extra 1/2 day of touring NYC.
All in all: I recommend and would go back.