Kelly was quick with responding to issues. For example, during on first week, it rained a lot and the downstairs flooded. There was a cleaner there within a couple hours to clean up and a contractor to fix the issue once the weekend was over. It rained quite a bit more during our stay but the downstairs didn't flood again.
As advice to future people who stay here, the dryer doesn't have a vent. It instead has a tank that fills with water as the clothes dry. You should empty this between loads. Don't be like me and be confused for a couple hours on why your clothes aren't drying.
It was a nice stay. Not much to do immediately close by but a subway isn't that far of a walk.