This was my boyfriends and I’s first time in NY and we had a wonderful stay for 5 days, it’s in such a prime location we went all up and down New York just subway hopping! Was so fun! It is right in the middle of the city so noisy and busy but personally that’s what we wanted to get the whole experience. The actual room is small but perfect for two people it has everything you need and not to mention the super comfortable duvets we wanted one for our home :) their customer service is amazing always super nice and helpful! Unlimited water, coffee, and tea! On the day of our check out we had a later flight so we still wanted to roam the city before heading out and they so kindly kept our bags in a secure room for us after checkout! Over all 10/10 experience and will definitely be staying here again next time we’re in NYC.