We were delayed getting to Rosie due a flight delay and hadn't been able to let her know, but it was absolutely no problem. She met us, showed us around and then told us the best place to get some food so that we could eat before bed.
The fridge was stocked with cans for our arrival and plenty of milk tea and coffee. Every day while we were out Rosie did lots of things to make us feel really welcome. Such as leaving treats for us, washing up all the used cups etc, building a fire for us in the garden firepit and topping up the tea and coffee.
The apartment is beautifully decorated throughout and I can honestly say that my bed (one of the queen sized) is the comfiest bed away from home that I have ever slept in. One of the bedrooms is on the front so for light sleepers ear plugs may be a good idea.
We would recommend getting a week metro card for $32 and the New York attraction pass, 5 attractions for $125 as this will save lots of money.