Very easy access to the host, brief "instruction sheet" provided in the apartment with his contact details and an alternate contact. The apartment was as described, very clean and with good amenities, nice and warm, plenty of hot water for showers etc. Beds were very comfortable with plenty of bedding and plenty of clean good quality bath towels. Located in great neighbourhood with easy access to the subway and lots of good eating places and easy walking. Our first experience with Airbnb was a great success and contributed to a wonderful Christmas and New Year in New York. Thanks Dave