Nina was very prompt with communication. She gave us many suggestions on sight seeing and where to eat. Checking in was easy. Everything was just as it is in the pictures. There were many amenities including a flat iron! There is also an iron and ironing board. We didn't use the kitchen area but Nina had all amenities a kitchen needs. She also had take out menus and touristy pamphlets which came in handy. We were able to connect to wifi. The great big closet kept the room clutter free. There is also a couch. We didn't use the T.V. but there is a nice one there. The bed was a dream! It was hard to actually get out of bed in the morning because it was so comfy. We visited in cold weather and the room was nice and warm. We cracked the window just a little when needed. I felt very safe in the area. There were many families with strollers out and about. There are also shops within walking distance. I would definitely book this place again. Thanks Nina!