This home was such a sweet oasis after a long week at a conference! The room was clean, comfortable and the A/C a much needed amenity in the NYC summer. Fantastic bath products from Aesop (better than a hotel!!) Though we didn't meet Ben, we did text and he was very responsive and kind. His roommate, Elena, was very nice and showed us all the nooks of the apartment before leaving for the whole weekend. We lucked out having the space to ourselves and enjoyed much needed downtime. Will certainly return :)