John was easy and quick to communicate, very friendly and flexible with checking times. The space is amazing, huge, high ceilings, very stylish, and spotless clean. Plenty of sunlight through the windows and skylights. We stayed there as a family of four for a week. The bed in the guest room is a bit too small for two adolescent boys, but John was very helpful and provided an extra air mattress. The master bed is super comfortable, on a quiet courtyard, we slept there like angels!
The furnishing is minimalistic, so if there is anything to complain, then maybe the lack of one or two extra chairs, a couch table (John is working on it!), and bedside lamps. But this is complaining on a very high level, and is by far compensated by the overall experience. We would check in again anytime, if we manage to come back to NY! But beware of the stairs, they are really a work-out!