I booked to stay here on 11th june 2018. Upon booking this apartment i was very very excited to come to nyc & to stay here. The apartment is how it is on the pictures in the outside the neihhbourhood outside is a lil rough but i had no troubles from other people. I wasn't greeted by my host which was saddening as i read another review stating alina was warm and welcoming and shared cool spots to visit etc prior to booking which is half the reason i booked this place. This wasnt my experience. The wifi didn't work properly the ENTIRE time i was there and i mentioned it twice and nothing was really done about it. Upon booking i had an error on air bnbs site stating the tuesday was fully booked and reached out on 31st december to ask my host alina if iy becomes available to let me know.. this never happened! I therefore checked out on the tuesday 12th june and went to stay with a friend and it cost me an extra $120 i didnt have! As the eifi wasnt working and communication was poor anyways i didnt get messages from her until i reached the other side of nyc 2 trains and 2 taxis away telling me i didnt have to check out. FRUSTRATING! Alina stated i could have the day i lost refunded on the wed 13th... however... she later declined to refund when i got home to the u.k and had wifi. I suffer from anxiety and i came down with a bug i caught on the plane there... i was fevered, achy all over, vomitting (into the toilet) and had a migraine.... i was bombarded whilst being ill with pictures from alina after i checked out at 6:50am as i was headed to a graduation despite feelimg like death warmed up i put wash off tan on for the occassion and so not to scare the guests as i looked sick. A small stain was left on 1 bed. All dishes were done, trash was taken out and in general i respected the place as i didnt exactly have any mad parties etc but yet was bombarded with texts saying the place was left in a quote on quote "HORRID" state which triggered anxiety attacks and ruined my trip. It was also innacurate to say the least and wasn't seen by alina herself only the word of a house keeper. It really was pedantic! There was a £95.42 cleaning fee included in the room surely that covers the house keeper to wash a bed sheet?! And make a bed. I am in the uk and STILL sick so sorry i didn't have the energy to make the beds but it really wasn't a huge deal to me i wear tan in my own house and i just throw the sheet in the wash & it comes out!! We don't get much sun in scotland so i often have to...