Michelle responds promptly and all was neat and clean in apartment. Pretty good location for getting around but it's a several blocks from subway entrances (I had a bum foot so wasn't able to do that this trip). A block from HiLine which we did this time. All was clean and in order. Like all NY apartments at this price, it's relatively small but was perfectly fine for what we needed on this 5 day visit. Hallways were in the process of being painted, which they needed. And, unlike some other NY BnB's we stayed in, never saw a sign of tiny animal or insect life.