before my arrival Fredrick wrote me an email asking when I would arrive. I did not see this because I was on a flight. When I arrived in the city I called him to ask if I could come an hour early because I saw that check in was between 4 and 6 and I wanted to come at 3. He was angry that I did not answer his mail and said that I would need to wait until 5:30-6:00 to enter, which was an inconvenience for me as I was on the street with a suitcase. I waited and was allowed to come in after 6. When I complained about this Fredrick said that he did not want to rent me the room, meaning that at 7 in the evening he meant to leave me in the street, because I complained. We overcame this tension and from then on we got along fine. However, when I wanted to leave the room three days earlier than I had planned, he was unwilling to refund me what I had paid for the room. I felt this was unfair, as he was willing to refund me when I arrived and had no place to go on the first evening because he did not like that I complained about him leaving outside for three hours.
this unpleasantness aside, Fredric was helpful and responsive to my requests.