Louise was very nice and the airbnb was very clean. She met us at the airbnb and helped us settle in. We did have a problem with noise in the neighborhood. Her neighbor two doors down was playing music very loudly and we could hear it in the airbnb with the television on and the air conditioning running. The music went on until 1am and kept us from sleeping. We contacted Louise about the noise but nothing was done. I don't blame her because it was the neighbors but I do think guests should be warned about the noise.