My wife and I visited NYC for a week, and this was our first time using airbnb. Caroline really hit it out of the park. Caroline and her mom keep the place tidy and well maintained, so the room was really comfortable and cool in the hot weather. When I contacted her about a small maintenance issue, she responded and fixed the issue very quickly.
The location was ideal. The neighborhood was peaceful, friendly, and safe, even well into the night, and it's a quick 10-minute walk to the subway. Check-in was simple, and procedural details (assigned fridge space, recycling, keys, etc.) were easy to understand. There is really no reason to pass on Caroline's place.