Suncerae went above and beyond to make sure we were comfortable. Daily check in's of "How's the temperature? Are you guys warm?" When I asked her if there was a blender, she said there wasn't but she'd have one for me soon. When we got back, there was a basket at the door with a new blender, hand mixer and an extension cord. She is absolutely the best! The neighborhood is also great, literally a block from all subway lines and great markets and restaurants all within walking distance. I'd definitely stay here again!