My first Airbnb and the experience was bad! Had trouble finding keys to my room and Eddie the doorman was really helpful in finding the spare keys. Went to open doors to my room only to find that the previous Airbnb person hadn’t left yet! The person mistakenly assumed they had paid for the night. This only meant that the room was not even cleaned! since they would have mentioned the other person to leave. Got $90 refunded for a room that I paid nightly for $200. Mariana was finally able to get the room cleaned for my 2nd night. Only good experience was the location since it was close to Manhattan since that was our primary sight seeing place.