We had a family emergency and had to go to New York during a holiday weekend, we booked the apartment a few days before our arrival. Unfortunately, we were there for a funeral, and we found this place by luck. It was in a great location and at an affordable price. My husband, two son's and I stayed at the apartment. Yes, it is a small space, but it is in Manhattan, to be expected. It is a New York apartment with all the amenities needed for a family. It was close to shops and restaurants. Central Park is a block away and the train only a few blocks, the location is perfect for anyone wanting to explore New York. It was easy to find the apartment and to get access to it. Nathalia was great and we are very thankful for her, she was kind enough to allow us earlier access to the apartment after a long overnight flight with children. We were going through a very difficult time, and she made our trip a lot easier for us.