Robert and Gladys are tremendously hospitable hosts, and yet they are very respectful of their guests' privacy. Our cab had barely stopped before Gladys had opened the door and was helping us with our luggage. Robert got there shortly after our arrival and made sure that we had everything that we needed and that we knew how everything in the apartment worked. Gladys ran out to the store and returned with snacks, coffee, and breakfast food for us. They pretty much left us to ourselves for the rest of the week, but made sure to let us know that they were available if we needed anything.