The stay was accurate in description which we appreciated. Had a difficult check in process. We didn’t notify them of the time we were arriving, which was 5pm. When we got there, we couldn’t get into the building to we had to walk to another apartment’s lock box and enter a code -which was incorrect- to try and get the spare key. We tried for about 10 minutes and had to call the owners again because we couldn’t get the key. Once we got the correct code and key and got into the room, we found that there was another set of almost identical keys. No one told us that one set locks the outside doors and the other set locks to the room. We thought they were the same. So the second day we took the second set of keys( which were the ones to the room) and we weren’t able to get back in the building. We had to call the owners again who then had to call someone in the building to let us in. Overall the stay was good but it would have been more efficient if there was better communication.