The apartment itself is quite spacious, modern and well stocked and the location is good for getting around Manhattan. Sonder staff are generally very responsive and helpful if there are problems. However, it is incredibly noisy at night. Garbage trucks, delivery trucks and roadworks are very loud and throughout the night and it can be impossible to sleep at night, even with ear plugs. The windows have zero soundproofing. Also, it's supposed to be a non smoking building but the smell of smoke from other rooms is constant so I don't think they actually enforce this. Had a few problems with the code for the door not working.