The place was in a perfect location - walking distance to Times Square and a ton of food options, including a wine bar just outside of the building. The bedroom sizes were perfect and very comfortable. It could have used more basic amenities so we ended up having to go to the store and buy some. The store was just around the corner though so it was perfect to get breakfast items.
The check-in/out process was very easy. Walter was very responsive to any issues we had.
We ran into a few minor issues but Walter was quick to resolve them and overall we had a pleasant experience.