The communication with the hosts was very easy. they provided good instructions about the apartment, neighborhood, shops, restaurants. the apartment is located in a safe neighborhood, close to Public transport. it only took us 20 min to travel to Manhattan. the apartment was comfortable and clean. our only (minor) remark was the heating. we were not able to adjust it so at night it was a bit warm. in short: the apartment was a very good home for our 10 day trip to New York