Crystal was on top of it! She was extremely proactive and went above and beyond to make sure everything was great with our stay. She couldn’t have been more responsive. The apartment is super clean, comfy, and big enough for a family of four. It felt like home. The location is great in terms of walkability. There are a ton of restaurants, bars and shops in the neighborhood. The only downside is the street noise but Crystal provides a white noise machine which really helped. Bring some ear plugs and it is a perfect place to stay.