Niko was very friendly and accommodating! Since there wasn't anyone currently staying in the room when we arrived, he was kind enough to let us check in early in the morning. The apartment is small but Niko makes sure everything you need is readily available, and everything is very clean. The bed is super comfortable--my friend and I slept well the three nights we stayed! I'd be happy to stay with Niko again if I visit New York in the future.