Charlene was always very quick to reply to anything I needed. The place was cozy and walking distance from dollar general where you can buy last minute things and to the bus stop that takes you to the subway station to go to Manhattan. It was also 30 mins from JFK which was convenient for us. Charlene was also nice enough to let us check out late since our flight was later in the day. Definitely enjoyed our time out there and would recommend her place to anyone visiting New York!