Disappointed. The room did not appear as advertised. The photos make the room(s) look larger, nicer, sunnier, more artistic ... when in reality it was not like this. It was a typical tiny room in NYC, looking into the small air shaft, with views of other windows to other rooms. Not lots of daylight, like the photo suggests. The room was a typical hotel room, with only a decal on the wall - not the artistic feeling that you get from the photos. And, it was so small! The one side of the bed was against the wall.
As for cleanliness, it was fine. Though, the carpet is old and should be updated. The halls have a feeling of an old, tired hotel.
Check in and check out were smooth.
The bag check was generous.
The location is as advertised.
Overall, just not the room we expected. I'd rate it a very average stay. Not an extraordinary stay that we were hoping for.