I would absolutely recommend this place for anyone considering it. It was clean, comfortable, and well-located. I received instructions the night before on how to access the building and my room which were accurate and I got in without a hitch.
I was impressed with my room. The whole thing was very tightly packed, for sure, but was still comfortable. There was a fridge, a microwave, a coffee maker, a small ironing board and iron, and TV. The AC unit was easy to use and could easily adjust the temperature in the room due to its small volume. The TV had 30-something channels with a good range of genres.
The bathroom was very modern and while the water pressure wasn't high, the showerhead was still very nice. Shampoo, soap, and lotion were provided. The towels were comfortable.
My bed was a stiff spring mattress on a nice raised frame with a padded headboard. While the stiffness wasn't ideal for a side sleeper, it was perfectly serviceable. As someone who uses a lot of pillows, I loved the fact that I had four bed pillows and one accent pillow to sleep with. They varied slightly in size, so I think anyone would be able to find one that worked for them. The bed had two sheets and a light comforter, which was fine especially since you could control the temperature of the room so easily.
The wifi was perfectly usable for surfing to find places to go. It was iffy streaming voice and video, but not unusable.
It was nice having the rooftop area to hang out in, and I used it multiple times to eat take-out meals I had gotten nearby.
It was right next to one subway entrance and within a 10 minutes walk of two others, making it easy to get around town. Additionally, there was probably 30 restaurants in a two or three block square, as well as pharmacies and grocers. This was very comforting to me as I never had to worry about finding food--it was all close by and there were tons of options. The only downside due to this location was the noise. It definitely was not quiet at night--you are near a main road and a number of clubs.
I was very happy with my stay overall, and really couldn't have asked for a much better first trip to NYC.