Cleanliness was sub par (stained sheets, hand prints on our bedroom windows, toothpaste in the sink, leftover trash from previous guest). This was disappointing because of the boasted cleanliness while booking. We were also told over the phone on Tuesday/partway through our stay that the restaurant was open for drinks (we assumed the rooftop space) - when we asked the front desk not only was there no restaurant at all but the rooftop bar was also closed. It wasn’t too much of a problem, just an inconvenience & misinformation.
However the staff were incredibly helpful & accommodating, we were given a new room immediately. The security guard working the night shift was also very helpful in providing recommendations for restaurants! Overall we enjoyed our stay but were not fully satisfied given the high expectations we were given, especially on cleanliness.