Upon arrival to the unit on Checkin 5/27/22 my wife took off her shoes (her feet were blackened after walking on the floor) and while inspecting the property for accuracy and familiarity, we noticed the 2 rugs next to the bed showed signs of debris, as well as the rug under the dinning table. The glas dinning table had visible signs of food crumbs and smudges. Once in the kitchen, the microwave oven cointained a paper bag with left over fried chicken and Hawaiian bread. Inside the refrigerator, an open can of redbull was found, alog with a coffe can. Inside the freezer, a pack of strawberries was also found. The steps leading to the bathroom had hairs and upon entering the bathroom, the shower floor also had a few hairs. I immediately contacted Tiffany and informed her about the situation , as well as sent photos of the findings. I informed Tiffany that my wife was very unhappy with the lack of cleanliness of the unit and didn't feel comfortable staying. Tiffany apologized and advised she would work on getting a refund and we shoukd hold for a few minutes. My fwife and I looked for a hotel room while waiting, and despite being a holiday weekend, we were able to find a hotel in Manhattan at double the price, which clearly threw us out budget. We proceeded to book the hotel and called an Uber.I informed Tiffany we were leaving the unit ( nothing was used or put out of place) for the newfound hotel and that I'd be waiting for her confirmation on the refund. On the way the hotel, Tiffany informed me that the "cleaning company" had provided with photos and the property was left in "mint" condition and it was basically my word against the cleaning crew and it was now up to AB&B, despite her seeing the evedince on the photos and previously apologizing. Tiffany went as far as to say that she had gone to inspect the property and it was found ransacked and the bathroom was flooded... Needless to say my wife and I were appalled at the accusation and decided to contact our credit card company to file a dispute on the payment of the unit. That same night I attempted to reach AB&B customer service to no avail and was able to reach somene yesterday. After providing all the information described above and photos, I was contacted by the agent this morning and was told a refund wouldn't be possible and cancelation policy applied and since i had filed a chargeback thru my credit card, the case would now fall under a different department once the chargeback was applied. I am now waiting for the outcome of the investigation on behalf of the credit card company, and hope the moneis paid for a service that was not delivered to the standards of any hotel or rental property. My wife and I remain feeling insulted and appalled by the actions and accusations on behalf of Tiffany,; as well as with the shortcomings from the hosts (Michelle an Tiffany) to ensure that our needs were met after failing to meet the cleanliness standards that AB&B and any hospitality company owes to their patrons, who place their trust and hard earned money into their hands, expecting what was promised. Hopefully AB&B will take this into account and this will serve as lesson learned for both the company and the hosts.