Let me start off by saying that before we stayed with Janelle we had the worst experiences of getting an Airbnb. We had a host cancel on us a week in advance and we booked his place a whole month in advance. So Janelle was a blessing as I have told her many times. My brother and I didn't get to meet Janelle but her communication was great. However, we did meet her house keeper Nick who did communicate great and was more then wonderful he was GREAT. He showed us around the whole apartment told us if we needed anything let him know. The two sets of keys was good just in case if we lost a pair or if my brother and I came in at different times, he showed us how things work. We felt safe in the neighborhood. They both responded in a timely manner. There was construction going on around the building but it never bothered us. We are use to loud outside traffic and construction since we are from DC. The metro was a nice walk from the building. We had some trouble with the heat but once you climbed in the cover those comfortable beds you feel right to sleep and felt warm. The distance of the places me and my brother went to weren't far and we used uber and the metro a lot and didn't have to pay much. We really enjoyed our stay and when janelle and nick let us have a new check out time due to our ride coming late which we where able to hold our bags still in the apartment was lovely. Thank you so much Janelle and Nick for your lovely welcoming and for begin good host to us. We plan to stay next year in august for our annual brother and sister big apple adventure.