Our Airbnb experience with Elle was wonderful. She made it really easy to check in and was flexible about letting us leave our luggage early so we could wander the city. The apt was lovely - very light and bright and comfortable. There were thoughtful touches throughout and we really felt at home during our stay. The location was perfect, with restaurants and shops right out the front door. Additionally, Elle checked in with us via e-mail/text to make sure we were enjoying our visit to NYC, and gave some helpful recommendations. We will absolutely recommend this apt to friends and family.