clear instructions were given beforehand and Luisa was super flexible with our request to check in earlier! :) I personally loved the shower, super great water pressure, after a rainy day! The place was only 7 min walk to the subway and you could get to Manhattan within 15 to 20 mins! it's great to be close to that subway line to take you to any of the touristy spots without having to change to a diff train! there's also a 24/7 grocer which comes in handy when you're hungry in the middle of the night! it was also a quiet area!