Yahaira was welcoming and responsive to pre-arrival communication. However I did not get much help getting to the apartment with my suitcase given no elevator and insalubrious narrow staircase. She clearly makes an effort to keep things neat and to give you your space. However hygiene is very problematic; I had 3 cockroaches in the room and found 1 in the bathroom. It made the stay very uncomfortable. The neighborhood itself is somewhat suboptimal as well. I found the pricing quite incongruent with that type of stay overall.