The Kosmopolitan team were great hosts! Extremely professional and communicative. I loved how they sent a pdf of local attractions a week before my stay, and provided a manual on the kitchen table with helpful info like the Wi-Fi password and check out instructions. The unit was spacious and we were in walking distance from the train, restaurants and bodegas. One thing to note is that there is an enclosed area near the kitchen where the floors are like frosted glass. There was someone in the unit underneath us and because the flooring was thinner in that area, it was easy to hear them and vice versa. We would have liked to know this upfront for privacy reasons, but all in all a great affordable stay near many hot spots in BK.