Sylvia was wonderful and very friendly, met me before my parent's arrived to provide the key and show me the apartment. My parent's stayed for 5 days/nights and found the apartment to be perfect for their needs. The kitchen was well stocked and the apartment was clean. Location is fantastic, easily accessible to multiple subway lines, close to La Guardia and the neighborhood is lovely with fantastic food and cafes. The street is a beautiful and quiet, yet just a few blocks away from nightlife, restaurants, and shopping.