The apartment was nice, clean and cosy, enough room for 2 couples. Location is great. Nice neighbourhood, we felt safe. It's only 15 blocks from Central Park and 15 min with the Subway to everything. Runs everytime. Look out for red lines 2 and 3.
Grover was very nice, we had great communication. Although we never got to meet him. He was VERY caring, checking in, asking for questions/issues/etc. A little too much for our taste actually, but everything went well, so no complaints. On the plus side: Netflix, kitchen, 2 keys, wifi.