Deborah and Liz were great! We met Deborah at the start of our holiday and Liz at the end. Both were approachable and friendly. Deborah responded really quickly when we had a problem with the toilet (enough said) and it was all sorted out by the time we got back from a day's sightseeing. They were also really flexible about us leaving our bags until it was time for our taxi to JFK, which helped us to get the most out of the last day. The apartment was located in a great neigbourhood - lots of delis, bars and restaurants and it really did feel as if we were New Yorkers for a few days. Subway easily reached with a short walk and bus very close as well. The only minor disadvantage was the heating - the weather was really hot for October and we found that it was set a bit too high (even after adjusting the thermostat) but that might just be our personal tastes! Having the private yard out back was great and we made use of this late in the evening (which shows you how warm it was). Everything was clean and tidy and easy to live with. Nice powerful shower. I would definitely return to this apartment again as the location was exactly what I wanted and the hosts were friendly and laid back (but zoomed into action when necessary - see above!).