We stayed here last week over new year. The hotel was nice, good location and had a good view from the room. The hotel was short staffed and so they had the restaurant shut throughout our whole stay and the bar in the lobby only opened at 5pm. There is a food and drink voucher of 10 dollars a day included in the price of the hotel (once you pay the 40 dollars extra a night on arrival) but you could only use it after 5pm in the bar and on room service where nothing on the menu is below 10 dollars anyway plus tips and delivery charge so it’s pretty pointless and it renewed every day so if you didnt use it you lose. One lady on reception was lovely but the rest of the staff were not very friendly and made you feel like you were bothering them. The actual rooms were fine but quite run down and very basic. Overall, for a cost of on average 250 dollars a night we didn’t think it was worth the money. We understand it’s in the centre on NYC but for what you got we didn’t feel it was worth it.