Communication was wonderful with Alina, and she was very accommodating with both my arrival and departure from the apartment. This is a great place, with lots of natural sunlight, large closet for clothes, nice work/dining table. A very quiet (high floor) studio in my favorite section of the upper west side. Great value, esp. for a single traveler, but could work well for a couple as well. Good A/C for the warmer months, and very secure and friendly building with laundry in the basement.