Terry communicated in a very friendly, helpful way prior to and during our visit. We weren't able to meet personally, but she made perfect arrangements for us to get the key and orient us in the apartment.
The description was 100% accurate - we had everything we needed, from fully equipped kitchen to wifi. My 3 kids and I were perfectly comfortable for our 4-day visit, and I as mom felt very safe with the surroundings, even walking home from the subway 5 blocks away after dark.
Several diners, bars, restaurants within a stone's throw of the building as well as a Whole Foods grocery a few blocks away...not to mention Central Park!