James' is really nice and has prompt responses. The space was clean and he put in an extra effort to make sure I had access to a table and chair for a dinner with my boyfriend. The space is smaller than expected so I would only recommend it for short stays. The only issue I had was the check-in process. It was difficult to access the apartment due to faulty lockboxes. However, James made himself immediately available via Facetime to ensure that we could get in. While the check-in process wasn't ideal I appreciate his attention to the matter. During the night there were some loud noises, but other than that I didn't have any other issues. James gave us an extra hour free of charge and that was very appreciated.