We were going to stay at Veronique's place right as the Coronavirus pandemic hit. At the last minute, the event was cancelled and we also decided that travel was too risky. Needless to say, Veronique was incredibly kind, respectful and understanding throughout this unforseen crisis. She treated us not as clients but as human beings. A really gracious person and wonderful to deal with. Can't wait till next time to stay at her place!