Grover was really helpful and friendly when communicating with him intially. Althought we didn't get to meet in person he emailed to make sure things were ok with the house. The house itself was fantastic I stayed there with several friends while we were at a conference. Everyone loved the house. Having traelled together for work all over the world we often rent houses and this was up there with the best. Harlem is an interesting place and it is easy to get down town on the subway.