Alex was very friendly and helpful! This isn't your average AirBnB - you sleep in a small but comfortable cabin with an open ceiling, and there's a common area for breakfast or relaxing. You should be respectful of the house rules, e.g. keep quiet after 8:30pm. It was a great place to stay, and wonderfully located next to Penn Station and not even 20min walk to Times Square. I would definitely recommend this place!