Great overall experience.
Room:
Good- The room was clean, well lit and well organized. The kitchenette has everything you need for a short stay including pots, pans, utensils, cups, gas stove top, dish washer, refrigerator and microwave. There was coffee and tea and they had a nice french press. The bed was comfortable for a few nights. A/c worked well despite the higher summer temperatures.
Bad- Large windows but not much of a view. My only real gripe was the shower which was way too small and let out all the water.
Location:
Good- The location is a 3 min walk from world trade center and it was very easy to get around the city. We arrived from Newark and took the PATH train to WTC, very easy and convenient. Brooklyn bridge is a short 10min walk. Many restaurants in the area even a Joe's pizza which is a must have when in NY. Fulton station is also nearby (4min walk) with plenty of restaurants and access to the subway.
Bad- There are bags of trash in the street right in front of the entrance and the surrounding area while not a dangerous neighborhood by any means, is not somewhere I would like to be at 2am.
Staff:
Check in was a breeze, staff was friendly and accommodating. We arrived an hour earlier than our check-in time, my wife is pregnant and needed to use the restroom. They were nice enough to let us check in earlier. Check out was also easy and the staff was nice enough to let us store our belongings there so that we could continue exploring the city.
Overall, great stay. highly recommend this location and would definitely stay here again.