Veljko was very nice and accommodating. The place is in an awesome area, right in the middle of little Italy and Chinatown. The bedrooms are nice as is the common area and kitchen, all spacious enough (especially for New York). The only reason I didn't give the place the full 5 stars was because the pipes were quite loud (above and beyond normal New York pipe noise) so if you are a light sleeper that might be a problem. Otherwise I highly recommend the place, great way to experience the fun of downtown Manhattan.