Krystal let us clear indication to get the key, as we didn't have the chance to meet her. The apartment of Krystal is nice, cozy and clean. We feel quite fast at home! It has one bedroom and a convertible sofa in the living room if necessary. Towels and soap are provided, good thing! As drawbacks: a bit noisy though, probably because of not so much isolated windows, but that's the game when coming to New York :))) I would also suggest to add opaque curtains in the bedroom/living room. Otherwise, you get the light pretty early in the morning. Overall a good value in NYC. Thanks Krystal, would recommend!