Great little place for the two of us. Location was perfect and near the subway lines. Place was cozy and very clean. Michelle was easy to communicate with and very responsive. The physical keys (which, to her credit, Michelle describes how to use in great, accurate detail) require a little bit of finesse to get in all of the doors. Just don't panic! They work. :) As my son said, this felt like a legit New York experience staying here. Would definitely stay again.