We enjoyed our time in NYC. There was a small problem getting into the building initially, but Bill was quick to remedy the problem. The apartment is as represented in the ad. Our family of six had plenty of space. There were plenty of closets and hangers, but no drawers.
The cleanliness was an issue when we arrived. I was told that the cleaning lady didn't have time to finish because the group before us had left quite a mess. The floors were really dirty and the apartment was dusty. Luckily, I had some clorox wipes with me so I could clean a little. I never found a broom or mop, so we had to wear shoes the whole time. There was also a dishwasher full of dirty dishes that we had to clean, but the dishwasher soap was provided.
The apartment is close to Subway access and we were able to get everywhere we needed to go. It is about a 25 minute Subway ride into the city, so keep that in mind. It didn't bother us at all. The neighborhood seems ok, we never really felt unsafe, but I wouldn't walk around alone there.
Overall, it met our needs for our stay and we were grateful for the opportunity to be together as a family!