This is a beautiful little space that was perfect for my family of four. TV in all rooms with Netflix helped us wind down from a busy day of walking. He had snacks, beer, breakfast food, coffee etc for us. He was always quick to respond and even checked in on us. I gave it 5 stars across the board except for location only because you have to ride the subway to everything as far as sightseeing. Nothing (that I know of) is in walkable distance. Subway station is close and market is close. The place is extremely clean and very comfortable. We will be staying here again. Highly recommend!