Basically, Josephine was so rude that I didn't want to stay there. And we were told we were not allowed to open the windows under any circumstance, even though the AC was cold, it was a chilly rainy day, and it's an airbnb near the beach. I wouldn't have booked the spot if I had known that. It was not a special view at all, it just looked out at gray condos across the street. It was my birthday and Josephine's communication- curt, cold, condescending- left such a bad taste in my mouth, that despite being super thrifty and excited for the good deal, I did not bother try getting a refund, my partner and I just left and booked another place.
It started out strange with being told the exact time I had to check-in, not asked. I was traveling on a road trip, and made the mistake of waiting until the last minute to get a covid test, and when I gave her my ETA and update, she had no patience or flexibility and then took ages to respond to my messages, or to let me know if she would allow us to even still stay there, let alone give me a check-in plan or update, even though I gave her continuous updates, including ones to say that we would indeed be on time. When we got there, she did not believe that our covid tests were valid, and spent ages looking at them and then messaged me asking for more proof about their validity. Even though we had already been indoors together and touched hands and phones by that point.
The place was very clean and nice enough otherwise if you're not picky. I write this because there were such great reviews that I assumed it would be a flawless trip and I wish I had been warned. I hope Josephine was just having a bad day, but she never came close to apologizing for her attitude.