Ben's location was fantastic! With AC's in both bedrooms and even the living room with the futon in it, made it the perfect stay for multiple people at a fantastic price, and a near perfect location! With 2 different metro lines within a 7-9 minute walking distance, and lots of stores and restaurants too, getting to Manhattan was a breeze. As expected in most NYC apartments, there was the occasional cockroach, though they only really seemed to come out after a shower from the bathroom, and never any giant ones. None were seen at all in the bedrooms, and the beds were nice and clean, with a spare set of sheets for every bed, and plenty pillows to choose from. I personally prefer firmer beds, and these were absolutely perfect for me.
The breaker did trip when we tried to use the broiler in the oven, and we didn't try to use it again after so not sure if that's what caused it, but it was easy enough to flip the switch again in the basement.
The place looked absolutely pristine, and it really felt like coming home after a long day in the big city. Communication was also effortless and exceptional, getting a reply within an hour tops, even in the earlier parts of the morning. I can't recommend this place enough!