The place was clean. Accurate description. Check in was super simple. They even have luggage storage for your bags if you arrive early or leave later than your scheduled check in/out time. Service: IMPECCABLE! We were greeted every time we came into the lobby. We had an issue with our chrome cast, someone was in our room in 10 min, fixed the issue, and she was so lovely. Even recommended us a Thai dinner spot which we went to and I have to give it 2 thumbs up! Whenever I travel, especially back to NYC, Sonder will be the first place that comes to mind for my stay.