Sheldon was a fabulous h out. He emailed to say he wouldn't be in when we arrived and gave us clear directions to obtaining our key from the key safe. He also gave us his contacts details in case we needed him.
We got into our apartment with no problems and we're delighted how clean and welcoming it was. We unpacked and went for a walk to buy some supplies. Shortly after our return Sheldon came and checked with us that everything was okay. His warm and friendly personality made us feel very welcome. He told us that he was in the downstairs apartment and to not hesitate to knock, ring or email if we needed anything at all. Fabulous!!!!