It was my first time in New York & it was a pleasant one! Caroline was polite & quick to respond. Her housekeeper showed us the place, laid out what was expected for our stay, and offered suggestions. The place was as stated & clean. I would recommend & I would willingly stay again.
The day of check out I asked if we could stay later do to our flight being later in the afternoon & my friend didn’t feel great. She offered us a later check out with a fee & I was gracious for the offer.
It worked out for us perfectly.