Kaytlin is awesome! We had a lot going on the day we arrived in NYC but she was very flexible to meet up with us at a time that was convenient to our schedule. Her place was clean and the location is EXCELLENT!!! One thing to note - the shower is small. It was fine for me, but I could see it being too tight for someone who is over 250lbs. Other than that, everything else was great! I'd stay here again!