We were traveling with our son to move him out to New York where he is attending school. Sadly, our flight was cancelled and rescheduled for two days later, which would bring us to Wednesday afternoon (we booked the place Monday-Thursday).
I wrote Lisa a quick email letting her know that our flight was cancelled and I she said, "I’m so sorry to hear. Best of luck getting here!" Really? How? Walk? I contacted AIRBNB and believe it or not they changed their policy as of January 2021 due to COVID and numerous cancellations. So flight cancellations are no longer regarded as extenuating circumstances. They told me to get a hold of Lisa and try to work out some solution. So her offer was to not refund us for our original booking, but if we wanted to rebook with her she could offer us a 50% discount if we wanted to rebook. I of course had no choice but to take her up on this offer. In the past I have worked with two other home owners and they graciously offered to rebook me and transfer my dates! I am a teacher and my husband is retired so money is super tight, and this set us back quite a bit.
Now for the stay---The room with the king size bed is super small so beware getting in and out of the bed because you have to crawl into the bed to get in. My husband and I ended up sleeping in the other room with the smaller bed to have more walking around room.
The outside area was nice, except I had to clean the whole area in order to sit outside! I ended up wiping all the chairs and table down, and when I flipped over one of the white cushions there was a huge spider with a nest of little babies crawling everywhere! Also, I know they mentioned they had security cameras on the property, and I just felt like I was being watched while we were trying to relax in the backyard.
So from now on before I rebook I will reach out to any future places to see what their policy is for cancelled flights.