Phones didn’t work, needed new towels but couldn’t call to get any. When calling the line would just beep on a busy line. Tried several times. The view isn’t like the pictures the view we got was just the brown brick wall of the building across the street. Receptionists we’re extremely nice! Very thin walls we had the room on the 4th floor right outside the elevators and could hear people everytime when they left or got in the elevator.