After a very bad experience with another airbnb host, James and Lara totally restored my faith is using this service. Their apartment is amazing. It's got spectacular views across the city from the 35th floor. The apartment is band new, in new building with a friendly doorman. Their apartment was a second home for us for a month and was a comfortable peaceful retreat which included everything we needed after busy days sightseeing in the city. The building is super close ( about 50 steps) to three very convenient subways into Manahatten. All in all I can't say enough wonderful things about my experience. James and Lara sent me through very comprehensive emails detailing everything from how to use the Apple TV to guides on great spots to visit to their personal choices for food in the neighbourhood. If you're planning a trip to NYC you will be lucky to stay here and it will make you trip amazing. Beautiful, clean, comfortable, secure, convenient...what more could you ask for?