Rick was super responsive via text. The place was clean and comfortable too!
We had a small issue with the keys, but Rick's neighbor, Yael, was "johnny on the spot," really friendly, and super nice!
If you are a tourist coming to NYC for the first time, please Google where Alphabet City is. I love LES and it is a quick walk to SoHo, but it may not be easy to get to touristy landmarks.
Overall, great stay!