We really loved staying in Brooklyn for our first ever trip to NY. The local area was far less touristy than Manhattan and we got a feel for how it would be to live there. The public transport is close and easy to navigate and the gourmet deli around the corner was a favourite of ours. We also utilised the laundromat close by which was clean, modern and staffed.
We only saw Sara by chance on the first day but she was quick to answer questions via message and was very helpful.
For future guests, a couple of things to note; the steps to access the apartment are narrow, steep and at night, dark. The sensor light didn't always work. The only real negative we experienced was the bed was extremely squeaky and the bedroom only has shear curtains so both of these issues effected our quality of sleep. We would stay again if these were addressed. As I said though, the location is perfect with lots to see and do locally.