the communication was great very. Quick response time. The check in was very easy read the instructions when sent.
Now the inside was to be desired. mattresses were the worst. the futon doesn't fit an adult. the dirty fan was so full of dust we were afraid to turn it on for fear of the rain of dust on us
the beds were dirty and we itched for days for some reason. not sure if the sheets were changed prior to our stay
it is just over priced for what it turned out to be. if it wasn't this expensive I would have been ok with staying in what I would call a motel 6 room with less features.
it is easy access to great city activities. our view was the corner of Broadway. easy to walk to Empire State and the other mid town attractions.
We liked our NYC experience but wouldn't stay here next time, reason being to explore other areas of the city .