Yana made sure to tell me everything we needed to know about the place before I confirmed my booking. I really appreciated that as well as all the tips and places she recommended for us to visit for our first trip to NY! There were times where I messaged Yana pretty late into the night but she was flexible and responded to help us settle in properly. She made sure the Airbnb was well stocked with everything we could ever imagine, from games to books to detergent! I also left behind one of my valuables on accident and Yana was kind enough to help me ship it back to my home. I'm super grateful for her generosity and kindness! When I visit again, I would definitely stay here!