Hello,
I plan on leaving this same feedback on Jullet's Bargain Space, Jullet was not a good host and very hostile, she seems to be "not willing" to provide even simple direction for somebody that has never been to New York before, if you stay in an hotel, they will not treat you like this.

My second issue is the fact that my sister had an emergency and had to travel back, she left 2 days prior to the expiration of her stay, Jullet told my sister "I do not care if you leave I am already paid" this is not the way to run hospitality business, I did contact Jullet after my sister left and requested if she will refund one night and keep one night" Her Answer "Did you not read the cancellation policy?"

This is not the way to run a business, but I think airbnb share some of the blame, it is easy to turn people on to unwilling and uncorporative hosts, Airbnb should hold some sway over the host they associate with, I will never have gone to Jullet if not for airbnb, I did not pay my money to Jullet, I paid it to airbnb, but when I have an issue, I am turned over to an unwilling ally.