Despite the bad reviews we saw before our stay, we had a lovely stay at Sonder. It was clean and spacious considering how small most hotel rooms are in Manhattan. We had a small issue with the hot water but that was sorted within a few hours of the issue being raised. The location is perfect with so many bars and restaurants on your doorstep. We stayed in room 906 which backs onto 23rd St. I'm guessing the rooms with the noise complaints are the ones that face Broadway as this street is busy all night long. I can't complain about anything. We had an amazing stay at Sonder