Patty was away for the weekend so her son Henry helped us check in and was very helpful. We arrived early so they kindly stored our bags in their unit just down the hall. When we got into our unit my 18 year old daughters head nearly exploded from excitement. It's a very 'New York' style of studio flat with a lovely view, especially at sunrise when the buildings all turn red. We took a massive bag of washing (nearly everything we own as we have been travelling three weeks) to the laundry downstairs and had it all washed and folded for us for only $12.50. We had dumplings for dinner literally around the corner at Prosperity Dumpling $2.70 for ten! They were so good we had them three nights in a row! The unit is clean, warm even in record low temps, and exactly as pictured. It is a little noisy and the beds a little hard but other than that I highly recommend it. We would definitely stay here again.