Cloud's West Village flat was amazing - we would definitely come to stay again!
The only thing to mention is it's a pretty high walk up.... 4 stories "NYC style" is about 8 smaller flights of stairs. Luckily we are "gym people" and this felt like a nice workout a few times a day, but if you want to avoid too much leg work that would be the only thing. The positive is that being so high in the sky, you're removed from typical NYC street noises and have gorgeous views - so for us, we'd take this again, as it's worth the climb!
Cloud was perfectly communicative and it was all very easy, clean, and a great stay for the value. 5 stars.