I booked the place for the new year for 2 days with a friend. The place looked great but was very cold due to the bad weather and the radiators could not warm the house enough. We woke up with neck pain due to the cold and contacted the landlord for aid. The response was that there were extra blankets in the closet. After exploring NYC the second day and returning in the house for some rest we realized there were no extra blankets anywhere and contacted the landlord. The response came the day after that he was 5hrs drive away and could not help. On our request for partial refund due to our bad experience the host refused to take any action. Overall was not an experience to our expectation and feel treated poorly.