Donna was very quick in getting back to me when i was first interested in booking the AIRBNB, however when an issue arose from the bathtub not emptying out it took her over 12 hours to get back to me. Donna did not respond to me after I e-mailed her around 5:30 pm on Friday-however, she did not get back to us about the clogged bathtub/shower until 10:23am on Saturday. Donna stated to us she would get back to us after she heard from maintenance at that time. Then at 11:02pm, she e-mailed back and said a plumber would be coming to inspect what was going on. We gladly appreciated that. She e-mailed at 5:27 that evening and shared that the plumber was able to fix the issue with the clogged drain. I informed Donna the next day and sent photos that the shower was still not working. The drain was completely littered with hair and other things, it was disgusting. The plumbing was never fixed and we checked out on the 30th after being offered to look for another airbnb for 24 hours and we