The place looks clean, smells clean and felt clean. Chris provides earplugs and shower flip flops. There was never a wait to use the toilets or showers and towels were provided. The door to enter is very discrete and felt safe, well still being extremely close to subway stations and within walking distance from shopping and even Times Square. Chris was also able to answer questions and make sure that not only the stay, but that the parking was good too! We would stay here again! Great host, great location!