This stay would have been fine: everything is as-listed. But unfortunately my hairbrush rolled off the shelf above the sink, landed in the sink, and cracked it. I only realised then that the shelf was loose and detached from the wall, which was why my brush rolled off. I told Michelle promptly and explained all of this to her. Unfortunately she still stuck me with the bill, so I told her we would need to sort it out through Airbnb. During this conversation Michelle raised her voice and blamed me for putting things on the shelf; at no point did she recognise that the shelf’s state was her responsibility. After this incident I felt very uncomfortable to be staying in her home. I could also hear her on the floor above me on the phone until the wee hours of the morning, which kept me awake.