I believe that other 70+ reviews had explained this well. Susan is a extremely nice person that greeted us nicely upon arrival. She took her time to ensure that we have everything we need. The place itself is amazing. Decorated with art pieces and little inventions, the atmosphere of the place was 10/10. the room we stayed was very spacious and clean. we even had our private bathroom. This is the first time I felt that I would love to decorate my house like this in the future. Also the location of the place is the best, right next to the williamsburg bridge. 15mins to manhattan. oh did I mention that peter luger is 5 mins away walking distance? I strongly recommend this place to anyone:)