Marjorie, the host, was welcoming, available, and the arrival and departure process went off without a hitch. The apartment was exactly as pictured in the ad, and was very quiet. My travel friend and I wanted separate beds, and the two beds were very comfortable, and in separate rooms which afforded us our privacy. There are about fourteen steps up from the street level to the apartment. The neighborhood is safe, lovely, and half a block from Central Park. It was perfect for us.