The location was perfect. Many stores close by, a gym within walking distance, and cultural activities to enjoy. The apartment itself is older, but was clean. She even had a set of new towels laid out for us, which was nice because some renters don't even provide towels. I was a little disappointed in her advertising that she had alcoholic beverages available when she had only one bottle that didn't have enough for one drink. Most the bottles were empty and very old looking. But, that was not a big deal for us. What was a huge deal was that there was water damage in the ceiling above one of the beds in the bedroom. The damage was so bad that it had crumbled and had mold, so we knew it was a recent problem, but not that recent where she could not have addressed the issue before our arrival. Due to this issue, my daughter had to stay in with her sister on campus as we weren't sure as to how bad the mold may be, and we both started itching. So, that night (our first night), we decided to look for lodging elsewhere. Another small incident occurred where the cable was shut off, so I contacted Maritza the next morning to let her know about the cable. She did get the cable reconnected. Once we secured lodging, at another, I contacted Maritza to let her know that we were dissatisfied with the conditions of the ceiling and that we had secured another to stay, and that I wanted a reasonable refund. I will note, reasonable (in my head) was one night, since that's how long we were there. Initially, was apologetic and agreed to a refund. She said she needed to contact airbnb first. So, each day I contacted Maritza to check the status of the refund, and she assured me she was checking into it. We were in NY for 5 days & still no word about the refund. Finally, Maritza said to seek the refund through Airbnb, so I did. I put the amount I wanted back and she DENIED my request! She said that I did not allow her the opportunity to fix the issue! She knew she had water damage and that should've be fixed BEFORE we arrived. And I know she was aware if the issue, because where the ceiling had already crumbled there was no evidence on the head of the bed, so I know she had to have cleaned that up before our arrival. Any kind of water damage, especially in 90 degree weather, is unacceptable because of mold. Right now I have asked airb&b to step in to see if I can get a refund. My preference is to work with Maritza, but she ended communications.