Our experience with Roque was great! He accurately described the room, amenities, and area that we were staying in. He was extremely hospitable and very helpful with hints and tips on how to get around and navigate the different boroughs in New York. He was very accessible and was extremely easy to talk to in small conversations. This was definitely a positive experience for all of us. I traveled with my kids (10 & 13) and a friend. I felt completely safe in the area and took Roque's advice in accessing the Metro 6 Train which was a better lit walk at night. It is the Bronx, which just requires a little vigilance however a quiet neighborhood. The accessibility to several train stations was nice. Time estimates approx. 25 mins to Times Square, 45 mins to Ground Zero, and 1hr 20mins to Coney Island. I will keep this short and say that I would definitely stay at Roque's again, it was pleasant and beat the ridiculous prices of staying in Manhattan along with another perspective of New York.