A total disaster. nor the host or his property manager showed up to open the door for us. We reserved from the night before and agreed to arrive the next day at 9:30 am. We were on time and waited 1 hour in the cold, with 3 pieces of luggage and a 5 year old on the sidewalk before calling Airbnb. Airbnb called the host and gave him 45 minutes to respond. No answer of course. Had to get transportation for 30 dls to a hotel, then 315 for 1 night hotel and 2900 plus for another Airbnb. The worst part is how Airbnb handles the situation offering us $30 dollars for the inconvenience. Great experience, isn't?. From now on we only stay with Superhosts. Thank you Airbnb for nothing.