My partner and I thoroughly enjoyed our stay in this cozy apartment! Communication from Ms Charles was wonderful from before booking, after confirmation, during our stay and even after we checked out. She was always accessible and willing to provide if we needed anything. The pictures of the space were accurate. The neighborhood is quiet. The location was great for us. It was a wonderful space to stay for the holidays with my partner. We felt right at home. The weather in NY is cold around this time of year but that was never a factor. We were warm and cozy the entire time. We even enjoyed some of the board games that were provided. I would definitely book again! Check in and check out was seamless and easy.