Michelle's apartment is quite spacious and on a high floor of a very large housing complex in the Upper West Side, reachable via the 1 train. Michelle was out of town but exchanging keys was not a problem. Communication was excellent, Michelle was very fast to respond and sent clear instructions. It seemed she hadn't been home in some time and the bathroom could have been cleaner but we did still enjoy our stay. There are some good food options within a 10 minute walk but we spent most of our time exploring further south.