The cable tv was not working properly when we got there. Electrical wiring in kitchen is faulty. Two bedroom ceilings were open with wires exposed. A baby roach on my bed came close to my face. It was 5 of us with one bathroom. It appeared the bottom sheet on my bed was not clean. We had to request an iron and ironing board. Queen did not knock on downstairs door or announced herself before coming upstairs with another set of towels as requested. She made a big deal about bringing us the towels and counting them.