Santiago made me feel welcome by maintaining communication throughout my stay. He was very receptive to accommodating my time for check-in(earlier than his requirements)! Just a text/phonecall away to take care of any needs that you may feel are not being met. Santiago wants to make sure you have the best experience possible while staying at his airbnb. The room and amenities included were accurate to the description. I would recommend taking into consideration whatever Burrough you plan on visiting that you take travel times into consideration. I was taken back for a moment the time it took to get to the city, but I adjusted accordingly and all was right again with the world!