This was a good first visit to NYC & first experience with this service. My host was polite and answered the questions I asked. It was farther away from the "city" than I realized (it was my first time staying in NYC so that's not the host's fault), but the subway was close by & it's not hard to get around. Outside the apartment building people hang out on the sidewalk a lot and at first that's slightly intimidating, but they keep to themselves and are just there to talk and don't bother you at all. I would definitely stay again, it's an interesting area with lots of culture. I'd recommend this to friends.