Both hosts where very helpful and quick to respond, the place is definitely as pictured and it's a beautiful yacht. The check in process was easy, my boyfriend got there before me and he was extremely pleased with his check in process, when it was my turn, it was a lil confusing to get the gate open but the hosts answered the phone and that was solved quickly. My only concern was I wasn't aware there is no running water on the boat at all, the toilet flushes but that's it, there is an outhouse and it's close to the boat, which is convenient and it features an area for showering but it's a public outhouse, has a section for women and a section for men. All in all, it was a great, affordable and fun, I've never been on a yacht, hopefully you'll allow us to use it again in the future!