At first she was responsive and then she started ignoring calls. It was not as advertised because there was no working smoke alarm and carbon monoxide alarm. She appeared like she doesn’t care about concerns. I wish I had read the reviews before coming here. Also the picture of the room was not what it was on the listing it was a much smaller room with no a/c or ventilation. Also, the place had a smoking smell although it says no smoking. There is no elevator in the building. The building looks dirty inside. I wish I could give this 0 stars. Moreover, there is no mesh for the window so when opening the window it would bring bugs inside. It says on the listing shampoo was included but it’s not. None was provided. When I presented issues to her she has a demeanor like she doesn’t care.