We only stayed one evening and arrived late as we spent the entire day in the city. The room was perfect for the night. I did not meet Shuly during my stay but her check-in instructions were specific and easy to follow. The room and the shared bathroom were immaculate. The AC unit in the room was perfect after an extremely hot summer day. There was street parking close to the home and it was only a 10-15 minute walk to the subway. Astoria is our go to location when we go to NYC.