Beautif home in a nice neighborhood. The house was clean and exactly as in the pictures. Everything worked properly and the towels, dishwasher tablets etc. were fully present. We have not seen Andrea and James themselves, but they respond quickly to questions and helped us well. You could easily take the metro to Manhattan and the supermarket was within walking distance. Staying with Andrea and James is definitely recommended if you want a great stay for a good price. The booklet with tips was certainly useful and the many books about New York were a nice detail in the house.