Myrtle is personable, responds quickly to messages and is easy to contact. The duplex is a gem in New York for the amount of space that it provides & there are no critters! It is conveniently located to Manhattan and LaGuardia. We decided to Uber; however there is a subway nearby. If you have a problem with navigating stairs, then this is not the space for you because there are two long flights of stairs; one leading up to the main floor and the other leading up to the bedrooms. The TV is Internet-based which is not a problem because most people have streaming services now. One recommendation is to increase the size of the TV screen. Please read the house rules carefully because I did miss the one rule about non-smoking on the deck in the back; however, that was addressed and immediately corrected.