We never actually met Claire but she always responded to our communications quickly. The welcoming person who let us in was very nice.
I would like to point out a few issues that are totally redeemable, though...
1. Fruitflies were everywhere, not many but 1 or 2 in all the rooms we went into (bedroom,bathroom,kitchen)
2. There was no hand soap or conditioner in the bathroom
3. Either the walls are very thin or the permanent resident in the next room played his TV loudly late at night
4. The wood floors are super creeky & LOUD (not sure what can be done about that.. carpet/rug maybe?), so when people are walking in the hallway at 2am, it wakes you up
5. The light in the hallway is extremely bright and is kept on all night, so if you have to get up in the middle of the night to use the bathroom... 🎶blinded by the light🎶 lol Also it comes through the door edges into the room
6. Nothing can be done about this and it's not bad but heads up... these buildings are extremely old and have no temperature control, so in the winter the radiators get very hot in the rooms so a window will need to be kept open.
Otherwise all was well. We came and went as needed, resident dude was helpful when needed. Towels were provided and full use of the kitchen if needed. We never had to wait for the bathroom. And I'm totally stealing her remote light control idea which I absolutely loved!! 😁