From the moment we stepped in the door there was nothing but hospitality. The loft is VERY spacious, well appointed, cozy and clean. The bed is comfortable and the sofa is an additional bed if needed. The kitchen doesn't have the best of flatware and coffee cups but they provide you with complimentary hot chocolate/coffee/tea (filters, cream and sweeteners). The gym is limited but has all the necessary cardio and free weights you need. Box House also offers a complimentary shuttle in a one mile radius which proved very helpful. The drivers even made sure we felt comfortable getting around town and knew how to get there. Will definitely stay again when back in NY.