My husband and I recently returned from spending six days in Simon's apartment. Upon arrival we walked in to an immaculately clean unit. In all of our travels this bed is the most comfortable bed the two of us have ever slept in.. Everything was to our liking. We found the neighborhood quiet. We appreciated the short walk to the subway as well as Whole Foods. We got take-out from Sylvia's ... delicious! We also ate at the Red Rooster and Babalucci's and found them both very good. Because we are 80+ seniors we found the steps up the stoop and the 2 flights to the unit challenging, especially with our suitcases. However, Simon solved that for us. Simon will work with you on any matter requiring a resolution.