Karen is the best host ever. She was very attentive at the check-in time and during our stay. We had to travel to Buffalo and didn't want to carry our big bags and she offered to leave them in the apt until we were back. At the end of our stay, we received a package from Amazon and Karen took care of it. The place is very clean, it has AC, which is very important in summer, and it is a couple of blocks away from the train station. We would give it 10 stars if it were possible.