We arrived a bit early than the regular check-in time. Michelle wasn't there but she told us over the phone that we can go to the room and the keys would be on the table, which was very nice that we didn't have to wait till 3 to check-in. However the keys weren't there and there were no pillow covers or blanket/duvet, I guess the cleaning lady must have forgot. Michelle later came by to see if we settled down okay and realized all these were missing, then immediately fixed everything. You do have to share bathroom with guests from the next room, which could be a hassle in the morning. Ear plugs are highly recommended since the city could be pretty loud(cars with loud music, neighbour laughing, etc). The area was very clean compared to Manhattan and There's everything in the neighbourhood- good coffee and brunch, juicy brisket and grocery stores 5 min away. It was overall a great experience!