Renee is pleasant and responsive and we had a great NYC visit. The apartment is located in a friendly and lively neighborhood. The 10 minute walk to the subway conveniently took us past local groceries where we purchased breakfast fare and bath soap. The apartment is truly large and sunny, a comfortable home away from home. We enjoyed keeping the windows open and used the ceiling fans when it got a little warm, but the air conditioning is available in case the weather turns hot. The apartment is kept very clean. The kitchen is well furnished and the washer/dryer worked well for us. We are very satisfied and hope to stay here again