Jen and Paul showed us plenty of flexibility to accommodate our needs. The room was well equipped with toiletries, plenty of extra towels, snacks and a bottle of wine. Jen gave us all the information needed to make our stay successful right at checkin. The room was excellent. The bed mattress was significantly better than other AirBNB’s that I have been to. Room was plenty warm with a window air conditioner to suit our temperature needs. We visited during 16F weather but never felt cold in the room. The room is only two blocks away from a metro station, simplifying travel to downtown. In short, our stay was excellent and they are at the top of our list when we visit NYC again.