Our stay at Jorge's did not turn out as we had hoped but Jorge was very understanding and accommodating.
Jorge's apartment is in a great location. A lively, Chelsea neighborhood with access to many restaurants and coffee shops. I think the listing has charm and could be perfect for some but also comes with opportunities that I think those that are more picky should consider.
When we arrived we had issues with the bathtub not draining properly and we could not shower. It was not ideal after a 16hr flight for my boyfriend in the 90+ degree heat in NYC. We flagged it immediately to Jorge and we were able to resolve on the second night of our stay. Jorge kindly refunded us a night for the trouble.
The second issue was that my boyfriend started having allergic reaction immediately upon entering the apartment. We didn't at first guess that it was from pet hair as his allergy is not so severe. We at the time didn't realize Jorge has a dog that lives in the apartment - it's written in the Health & Safety part of the listing which we had missed. To help alleviate his symptoms we swept the apartment on the first night and gathered big lumps of pet hair and dust, which I expressed to Jorge as I don't think he was getting his money worth through the cleaners he hired.
Due to the issues we ended up cutting our trip short. We spoke to AirBnB and they advised we can leave immediately and receive a refund, but we decided to reach an agreement with Jorge as he was very friendly and easy to communicate with. He found a replacement for the listing and we left a week earlier than planned.
Overall it wasn't the best stay but I appreciated Jorge for working with us and refunding the remainder of our trip.