The wifi in the unit did not work for the 2 month period I was there. I was able to use a neighboring unit's wifi, but this was a bit frustrating as Spectrum had to come twice to re-affirm that the hardware in the unit was not sufficient to have its own connection. The coffee machine was also quite dirty when I arrived, so I requested a new one (which they did provide). The bed is comfortable, the in-window AC unit didn't seem to work all that well. The doors to the units are quite loud when they slam shut, and you can hear the neighbors walking around/talking through the walls (which is to be expected). Isaac was responsive and the check in process was easy.