Henry is great - very responsive and helpful. The unit itself is not that great. We stayed there with 5 people. The mattresses were generally uncomfortable, with one very uncomfortable. The pillows were uncomfortable. Parts of the unit were not clean - hair on the floor and blood on the sheets of one bed. Bathroom was clean and the most updated, but need a mirror above the sink and need a shelf in the shower. Overall, it gets the job done and the location is good, but would not recommend.