Lou went above and beyond to ensure that my stay was delightful and comfortable. He was always available and quick to respond to any questions, concerns, and needs I may have had. The apartment came fully stocked with everything necessary for my month long rental. Lou offered to drive me around once when I didn't have any means of transportation and even helped me obtain some groceries when I first arrived. He met and exceeded the normal responsibilities of a host, always respecting my privacy and schedule. This is how an AirBnb experience should be.