the place was super clean upon arrival, and Marlene was very accommodating when it came to our flight getting cancelled and changing our arrival date due to weather in NY! The check in process was a little
confusing, we were lucky we arrived in the morning so Marlene was able to come out and help us get inside. You enter by using a padlock door, but there are some extra steps you must do to open the door after just entering the code that is not stated in the description which made it difficult for us to get in. But after reaching out to Marlene for help she was super friendly and showed us how to get in and we had no other issues with it the rest of our trip! It was a super fast walk to the bus which dropped us off right at the subway station for when we went into the city, but the neighborhood was not the friendliest. We had multiple men cat call at us and attempt to follow us, even in broad daylight. The place itself was well worth the price we payed for a week stay, super clean and convenient for a quick trip!