Charlotte made us fell very welcome, she was there to meet us after a long flight from LA. The place is totally as described, it is spacious, light and really quiet. This was my first visit to NYC, and I loved this location, short but interesting stroll to F train, very cool eateries and Union Market right round corner. If there was anything we couldn't find, we were able to contact Charlotte and she would respond straight away. This is a great place for couples looking for a pad in Alphabet City. Thanks Charlotte we really enjoyed staying at your place Andrew and Amanda.