My husband & I had an awesome weekend experience. Everything was clean as expected, the room appeared just as the photo & the view was impeccable. We had a smooth check in & check out process for us. One thing that I worried about was the reviews in regards to elevator but it was super smooth & other hotels should adopt a similar style to prevent unnecessary traffic. Covid has hindered a lot of NYC experiences but the room was so comfortable & cozy that we enjoyed our stay in the room the most. Definitely worth it!