This was our first trip to NYC for me and my daughter(11yrs). Frances answered all my questions and concerns prior to our trip. She checked in regularly while on our stay, checking to see if we needed anything or if she could help in any way. Her kindness and thoughtfulness was very appreciated.
The studio apartment was delightful. We felt at home from the first steps inside. The neighborhood restaurants were amazing. The coffee shop, Bedford Hill, just around the corner, is my new favorite coffee shop. It's a fun neighborhood to explore.
As promoted, the subway was easy to walk to and get to Manhattan.
Frances went out of her way on our final day to help us have an easy departure which was not "required" on her part but done out of kindness and hospitality. It was truly appreciated and helped to have a less stressful final day.
The only thing I would suggest was more wash cloths, we only had 1. There was plenty of full size, nice, cozy towels though.
Nice snuggly blankets were also available for relaxing ( my daughters new favorite blanket!). Nice finishing touches to feel comfortable!
I would absolutely recommend this place to my friends and family.
My daughter and I will definitely be back!