Aileen was very responsive, easy to reach via text messaging and available whenever we had a question. Her place is large and comfortable with the bed especially comfortable. The shower hot water comes on quickly. Being familiar with the street, we thought we would be able easily to find on street parking but asked Aileen to arrange parking in the lot just in case. Thank goodness we did so as all on street parking places were taken when we arrived back to the apartment around 9pm. Aileen's apartment is a very good value for the price charged.