Frances is amazing, and so is her apartment. She was very responsive, gave us lots of great info beforehand and made herself available without being intrusive. She checked in with us at the beginning and the end of the stay, and I appreciated the personal touch.
The apartment itself is a lovely place to come back to after a long day in the city. Everything in it was thoughtful and well-placed and useful. We loved every bit of our stay there and would love to come back again!