This was the first air bnb that I've ever booked. I'll start with a pro: the balcony is nice to relax on. Reason we were in Brooklyn is because my husband, our friend, and myself were apartment hunting and are moving to the area soon. We drove from MD that morning. After driving all morning and spending 5 hours with a real estate agent and then getting dinner, it was nice to get a few beers and relax on the balcony before we went to bed. However, when we got back home from a late dinner, we realized that there were no sheets or pillowcases for our friend (we had requested the air mattress ahead of time and told our situation so it was known about the extra accommodations). I was like "no worries, we will give you the flat sheet on our bed." Then come to realize we don't even have a comforter on our bed and the flat sheet was our only blanket. We lined her bed with a robe and towels, only to find out that the towels were damp. We had to hang dry them on the balcony while we were all on there chillin. I tried contacting Shae at 10:20pm that night (I think she lives downstairs) and never heard back until 2 DAYS LATER... when we only booked the one night. My husband and I used the two extra robes as a comforter. After an uncomfortable night sleep, we checked out early. Check in is after 5pm so we barely stayed there. It's a shame because this place really had potential, it's cute and set up nicely. The pictures online are so cute. It only takes the one bad experience to not be supplied sheets for an air bnb (no notice ahead of time to bring our own) and then to not get responses from the host (when advertised that you can contact her and she's there to help) to realize other bad things: both towel racks are broken, lamps have no shades, wifi name doesn't come up, she gave me the wrong key in code initially, check in is late, response time is awful, etc. No lie, the whole stay was just ratchet. With the cleaning fee, I paid $180 for this place thinking we could save a little money, when I only would've needed to spend $40/ $50 more for a nice hotel with service, wifi, and SHEETS.