Clean and modern hotel in the heart of Manhattan, but very misleading Airbnb Ad + slow service. The ad advertises a large room with good lighting, however, upon check-in, we were met with a much smaller, cramped dark room. Our view? A concrete wall. Space for a large luggage case to be opened? None. Service was also abysmal during our New Years stay. We called front desk to request more shower gel and slippers, they said they would send someone up, and they never came. We had to go downstairs to the front desk, and found out that there was only one person working the desk on their busiest night.