It’s long, but it’s a must-read!!
I’m writing this to provide a more informative description of this listing for everyone else.
First, what these hosts don’t tell you is that there are children here. There is a babysitter who may be there - whom doesn’t respond to you when you try and talk to her.
Secondly, while I have no problem with cats, they have cats. Something that should be mentioned as people do have cat allergies.
Thirdly, the only two spaces you are allowed to occupy (a small bedroom and a bathroom) are hot and muggy. I was not allowed to open the bathroom window to air it out and it smelled of mildew. The bedroom has a window shaker, but you are not allowed to leave it on if you are not in the room. So when getting there after a 12 hour drive or being out on the town all day, the last thing you’d want to deal with are hot and muggy spaces.
Next, the neighbors are not friendly. I had a hard time figuring out the keys (it’s not obvious which door is actually theirs unless you read through the 6 page check in manual) so I tried to ask the neighbor for help and apparently she called the host and complained. The host did not answer when I called her first.
Also, everything around them is closed due to covid. Basically only the more commercial company food places remained open. There’s a few “mom and pop” places, but not enough to worry about.
Also there is no street parking. You have to go park in a $20/night garage around the corner.
I had booked a 4 night stay, got there on a Sunday evening. Tuesday morning, I was woken up early by their kid(s) screaming and throwing a tantrum.
I do not have kids, nor expect to have to deal with young kids throwing a tantrum when paying to stay anywhere.
Due to this and the poor quality of spaces, I decided to end my trip early with two nights remaining.
I simply let the host know that I was unhappy about the inaccurate listing ad, the child waking me up by screaming and said this was not the experience I wanted or expected.
She responded by being very nasty and had made very rude comments. Made no apologies, and simply said kids will be kids.
Upon looking through the reviews farther, I apparently am not the only one to have had a similar problem.
I reached out to Airbnb about this and requested my last two nights be refunded due to the above issues. I had shown them the conversation we had, and the representative stated the host still fought against giving me a refund.
Lesson learned is that if you have ANY issues, reach out to Airbnb immediately and document it as best as you can.
I was able to get a refund for my last two nights from Airbnb, not the host unfortunately.
This host is a nasty person and the ad listing is very inaccurate.
This is the first time I’ve really ever had any issues staying anywhere.
So just remember “buyer beware” on this one. There are a ton of other places to stay in the NY area, you don’t have to put up with this or their nasty attitudes.