Aaron was very helpful, and a great communicator. He provided us with thoughtful snacks upon arrival. However, the unit is not as advertised. The back yard was not usable, the front entry was unkept and un-swept with open garbage cans and a rat that greeted us. The unit doesn't have a coffee maker, blow dryer or luggage stand in bedroom. The bed was comfortable but didn't have a top sheet, just bottom sheet and comforter. The bathroom walls were not clean. The neighborhood and adjacent building was a bit sketchy. The unit was not worth the money but has a lot of potential if given significant TLC.