We were so grateful for Lisa and her wonderful home! We had a family of five visiting us from London, kids ages 13, 11 and 9. Lisa made the check-in process extremely simple and flexible. Our friends felt very much at home and were especially grateful for the basic groceries Lisa provided to make a quick breakfast in the apartment possible -- very thoughtful of her! Our friends loved the location, as it was in a charming part of Harlem and had excellent subway connections straight to the heart of Manhattan. Only suggestion would be to put a hot water kettle in the apartment for those European guests who are accustomed to them. ;) We had a 100% positive experience and absolutely hope Lisa's home will be available for us when we have future visitors!!