Jeanine provided easy to follow instructions on how to find and enter the apartment. Her and Sergio were away for the first couple of days of my stay but I felt comfortable in their home, which was clean and as listed. The location is great and within waling distance to central park and importantly the metro station. The neighbourhood is safe and provides a variety of restaurants and other such places. I would certainly stay here again if in NYC and would advise you to do the same.