Wonderful stay as a party of 6 including 2 kids and 2 grandparents. It was great to have the 2 fold down couches and the air mattress so everyone could have their own cozy and comfortable spot to sleep. There is some noise at night (you are staying in downtown NYC after all) but with ear plugs no one was bothered by noise and we all got great sleep. This is a fantastic location for walking to restaurants, broadway shows, shopping, times square, central park, etc. I had one small issue/confusion with the lock when we arrived and the response was so immediate I was able to get in right away with no problem. It's great to know that if you did need help with anything someone is available right away. I thought it was a great deal especially for a group of 6 people. I would totally stay here again.