Definitely best appartment in NYC for big families/groups !! for the price, you will not find anything better nor bigger. Hans and Paulette were super helpful and comunnication was always fast and clear. The appartment was as pictured and everything worked properly. Water pressure was AWESOME and all the beds, pillows and linen was SO comfortable. We had a few chilly days and the heat worked wonders. One of the most important things: we found a LOT of everyday-use products in the appartment that came in very handy (salt, pepper, soap for the washing machine, waste bags, coffee, syrup, splenda, sugar, toilet paper and so much more). Sometimes airbnb hosts don't leave a single thing in the appartment but Hans and Paulette were super generous and a lot of products were at our disposal upon arrival, which made settling up a lot easier and quicker. They even bought a gift for our 4 children, who were super happy playing with their new water blocks. Location is awesome, with lots of restaurants, supermarkets an cafes nearby. Only 2 blocks away from the nearest metro station to head downtown. You can't go wrong with Hans and Paulette's appartment. Definitely will go back on our next visit to NYC !!!