Marc was very nice and responded very fast whenever we needed him.
The apartment was well-located in Chelsea. You could easily connect with a lot from the metro lines, but the closest (1-3 min away) were 1 and F.
Very comfortable for 3 people. Small kitchenette, but it worked great for our short stay. Very clean towels, bed linens and toilet.
Nice tv with Netflix, Hulu etc. subscription.
Would greatly recommend the place.