I booked this apartment for my daughter who was travelling solo overseas for the first time from Australia. Joyce was absolutely wonderful with her communication, and the apartment was perfect for my daughter who felt very safe and extremely comfortable. Directions for check in were easy, she had very easy access to the subway to NYC, shops, convenience stores, the bed was comfy, and the apartment had everything she needed for her almost 2 week stay. highly recommend, and if my daughter goes again we will definitely be booking the same place. Thankyou Joyce, for offering your beautiful space to us and going out of your way to ensure it was ready for her arrival, with your quick turnaround of bookings.