Ines was very easy to communicate with- we were locked out one night and it was very quickly rectified. There were plenty of towels, etc for 6 of us and the beds were comfortable. Considering how cold it was outside, inside was always very warm and cosy. It was very close to subway, which was great although it was a long trip into midtown Manhattan and there wasn’t much to do in the local area. But all in all, very good value for price. Thanks for having us, Ines and Jorge.