Do not go during COVID -19
I called the morning of to make sure room was ready.. we got there punch in the code and there were other people staying in the room, their luggage was there they weren’t (made my stuff feel complete unsafe from the begging) offers us an “upgrade” the upgrades too had a king size bed that was a plus.... BUT the room was not clean at all.. I walk into the bathroom and the toilet alone was dirty... VISABLY DIRTY that all one had to do was flush the toilet. So I know it was down hill from there if not even the toilet was clean and as I began to look around I realized I was right. We had to then wait for them to clean our room which cause a delay for us to get ready which we then missed our dinner reservation. I want my $50 “cleaning fee” charge back. Honestly I feel I should get a whole refund... they don’t care about there customers at all; during COVID there is no excuse as to why you wouldn’t have someone double check to make sure these rooms are CLEAN! If it wasn’t my BF birthday I wouldn’t have been so calm, would have made sure to get a refund and not even have stayed in the city at all (From Jersey)