WORST Airbnb experience ever! firstly, some the minor issues: not cleaned properly, no toilet paper when we arrived, could not easily find the linens for the extra beds. The MAIN ISSUE is the host and her RUDE behavior. She informed me before arrival the key to access the unit was misplaced. We were let in by a rude neighbor which could be a safety issue, he did not know who we were. After arrival we were informed to wait some hours to get a key, interrupting the start of our vacation. When I expressed that this was an inconvenience, She was ANGRY and RUDE that we were disrupting her life. She said we could leave! I had 10 people traveling during the holidays! Which felt like a threat knowing she had the upper hand. I had to go back n forth with a friend of hers to get the key over 2 days. DON'T STAY HERE! Not worth the trouble of dealing with this host. Airbnb did not help at all with this situation. DO NOT STAY HERE!