Michael was quick to respond to any messages/inquiries.. We met on check-out and he was very friendly and polite. Flexible self check-in was a bonus as predicting travel time through NYC traffic to get to Staten Island is difficult and we had to arrive quick late because of traffic. Easy to drive to otherwise. Parked rental car on street right in front for 3 days with no issues. Bonus to be able to do that and take the train right across street to the St. George ferry terminal (so felt safe returning late because just had to cross the street). Count on an hour of travel time between train and ferry to get to or from Manhattan. Ferry is free, runs every 1/2 hour and train sched seems to be within 10 minutes of ferry arrival/departure. Pay closer attention to the ferry schedule for your return trip. (A delay on subway an just missed it by a minute on second night and had to wait an extra 1/2 hour).
Accommodations were fine. Clean and quiet. The bed is a pull-out couch, and comfort was as anticipated. Great value, and if Micheal upgrades to include a bed (and coffee maker -- maybe we just couldn't find it!) he will likely charge more for this secret!