Ben and Sarina are awesome. They are so on top of all the details that we didn't have a single question. They provided a word document with every detail you can imagine on it. They waited until we got there to hand off the keys and were so accommodating seeing that we arrived 90 min late! Their place is great...big, comfy, good location (took 10 min to walk to Williamsburg). Their cats are super nice....if you don't "do" cats, you don't need to worry b/c they keep to themselves for the most part, but let you pet them if you want (which we did!). This was our first experience with airbnb and we are never staying in hotels again!