Piero and his wife are both very warm and considerate. Despite being late in the night, they came in to help fix the room temperature and checked in to make sure I was warm and comfortable as the polar vortex dropped the outside temperature to -15 C.
The place is done up clean and minimal, located at a walking distance to Times Square, Theatre District and Empire state building. It has a Michelin restaurant next door, a coffee shop and juice bar right opposite, and a 7-11 few blocks away.