Everything was perfect, we were kindly greeted upon arrival and the room met our expectations ! Super clean, peaceful, everything we needed was available (soap, shampoo, hair dryer, toilet paper, coffee machine, etc). Communication was easy, check in was easy and everything was ready when we arrived. Easy access to a metro station and fairly easy to get to Manhattan (as easy as can be with the New York metro! ;) ) We would definitely recommend this Sonder location to friends travelling to New York/ Brooklyn :)