Ha is a friendly host and was amenable when I was late for check in. Has a cute and precocious daughter too. Check in was effecient, and the space is solid, with a bedroom and a separate living space. Little garden steps away from your door which was a nice touch. In the more authentic part of the LES, as an NYC native I know it well. A little grittier, but safe, and with tons of affordable restaurants (super cheap dumplings, pizza, etc), near the F train, walkable to the Financial District, borders Chinatown. Bed was comfy, wifi was fast. Only big issue however was that the water for the bath (and I tried the shower too) was luke warm, never got hotter than that.