Everything with our stay was great. Carmen was very nice and helpful. The location is great; transit is literally 7 blocks away so it was easy to go in and out of the city everyday making this place a great alternative to the pricy NYC hotels. The neighborhood has walkable restaurants and other amenities. The beds were super comfortable and the heat worked well. All and all a great value for the money and was a great day for 3 guests. Would stay here again for sure.