Donovan's place was nice, it looks just like the pictures. Easy check-in, we were contacted a couple of times to make sure everything was ok. My only issue will be the noisy neighbors above (noise starts around 5:30 am) which I understand is completely out of Donovan's control. They were extremely noisy our entire stay, it seems as if they were moving furniture all day and loud music at night. I'm sensitive to noise so for me it was almost unbearable. We tried to stay gone all day to avoid the noise. I must add that Donavan did reach out to the neighbors on our behalf.