Natsuko and Raoul made us feel like "home away home;" a very warm feeling. They are very nice and really helpful from their hearts! Apartment is super clean and room is spacious. Natsuko made fruits-infused water always ready in fridge, which was so nice! Also she has a green thumb; there are many healthy green plants everywhere! My daughter just started living in Brooklyn, so they gave her wonderful advice and support. We felt like we had been friends for a long while!! We had very nice stay with very special memories!