We loved our room. It was clean and quiet. While minimalistic, it had all the basic necessities. The bathroom is shared, but almost always available, very clean, modern, and right next to our room. We did not get to meet Sarah, but she was always in contact and Sarah's daughter was very helpful. For us, the best part of the stay were Zoe and Pumpkin, French bulldogs. They are adorable. If you do not like dogs, they can be kept out of your room, but we enjoyed their visit every evening when we got back.
We found the neighborhood safe and relatively close to Manhattan (10 min walk to the subway station + 20-30 min. ride). The only problem we had was G-train--it stopped running after 9:40 pm. Hopefully, it was a temporary problem.