Great place - it turned out to be bigger and more spacious than in the pictures. Conveniently located in a nice safe neighbourhood and the subway (F train and R a little further away). Very clean. Comfortable beds (including the sofa bed). Nice toiletries and a well stocked kitchen.
Hanayo is very nice and easy to contact. We arrived on the eve of a snow storm and Hanayo went out of her way to help with a last minute change of plans. She also offered to print/scan some documents for me (did not need this in the end, but the offer was appreciated). She left us some fruit and snacks which was a nice touch.