Staying at Susan's place was disappointing, especially since she had many good reviews. She did not communicate information in advance about check-in instructions and wifi. However, when I arrived, she responded quickly to let me in. The place is nice and the room is a good size. However, the room is dimly lit at night with only one small lamp, and it is missing the nightstand pictured on the listing. She did not leave towels in the room, so I had to look for them in the hall closet. The bathroom closest to the room had a disorganized vanity, and the door does not lock properly. It was very hot upstairs, despite outdoor temps in the low 60s, but the room does have A/C. I opened the window in the bathroom, but this caused the door to keep opening. I tried to shut it a few times to get it to stay, and Susan came up and yelled at me for "slamming the door all day". She was very rude and confrontational in this encounter, which ruined my stay and made me feel unwelcome. Her fridge is so stuffed, I could barely fit my water bottle in it. Other guests wrote that she offered them meals, but she seemed reluctant to even allow me to have some of her cereal. I did not feel like Susan was a very welcoming host.