Laura was out of town during my stay and had a friend help out who left the keys with a business. I lived nearby years ago so knew the neighborhood and all went well. The entire interaction was via text which worked fine. I would add one thing to her listing. The apartment is next door to a coffee shop which is one of the very best in an area of great coffee. I actually ran into friends there who walked over from North 11th and Berry regularly just for the coffee, and delicious snacks.