The apartment is very cozy, quiet and sooo clean! We had our own room with an wardrobe for our stuff. It was enough space for two people and the bed was very comfortable. The communication was very easy and fast. Our flight was cancelled and our connection flight delayed and we arrived at 2 am in New York, that was no problem and she made the check in very easy in the late night. We could also check out later at 1 pm without any fee.
The location is soooo good for New York and the Subway is easy to reach! We would definitly stay there again!