Winnie and Andy were great and easy to talk to! I felt extremely welcomed, check in was very easy, place was clean, AC works well, water is hot for showers with good pressure, coffee is provided in the room...You may use the kitchen upstairs, but it also makes it convenient to have a mini fridge in the room. The location is close to the 2 and 5 trains which makes it easy for travel. Everything is explained in their description. No surprises. Overall, great stay!