This hotel couldn’t have been more perfect for our stay. The staff was so friendly and kind, they had a little issue finding our reservation at first but after she inquired with someone else they very quickly found it. They moved us to a normal room since we preferred a higher floor rather than a slightly bigger room. They offer cleaning services upon request which was nice. Anytime we called they were quick to answer. There’s a nice bar on the lobby floor. The location was a very good distance between Time Square and The Highline. Overall very good service and a very very nice hotel! I would stay here again!