This Airbnb experience was the worst thing I’ve ever encountered. I booked here since I came to play in the Us Open and it was close to the site, I had no clue it would turn out to be so stressful and uncomfortable for me . The house rules the hosts sends through makes you feel as though you are walking on eggshells everyday .Even before check in I called host to introduce myself and ask a question , I was basically yelled at on the phone by her saying she wants to speak over messages . I messaged her a few days later to let her know the air conditioning in the room was loud and no air was coming out , hoping she could tell me how to fix it, she proceeded to send me a string of disrespectful messages accusing me of lying about it . I told her I would send her a video of the sound it was making and was told it is illegal to send that , and the sound the ac was making was probably in my head. I’ve been with air bnb for years and had amazing experiences, even kept great friendships with my hosts after departure. Very confused how after the great reviews my host had that I was treated as a low class liar when I was the one getting no sleep before my matches. Definitely would not ever stay here again or recommend this house to anyone.