The apartment is just as you see it in the photos, and is nice and clean with all the essentials we needed (fridge). We were only there for a couple of nights with our two small boys, so we didn't see Ruth much. But, everything worked like clock work from getting the keys to checking out. The apartment was great for us as the kids slept on the air mattress on the floor. We LOVED the location. There were great eating places nearby, and close to central park (and some great concession stores for those who like second hand designer bargains).
All in all, our first airbnb experience was a success. Thank, Ruth!