We asked for an early check in and they said they cannot as they have a late check out but they said we can come drop off our luggage which we did but as soon as we got there Andres told us we have to leave right away as it won’t look good if the people staying woke up and found us in the place which basically felt like we are getting kicked out and he asked us to come back at 2 and then texted to come at 3. Next morning when i saw him in the house he just walked past me no good morning or hi or anything and finally on our last night i texted him asking to check out 12 instead of 11 and he said we cannot since the guest coming after us has an early check in which at the end resulted in ruining our whole plans.
We couldn’t wait to get out of there as they were not cooperative and treated us very poorly.