Staff were very communicative when we had issues. They were very friendly and got things resolved for the most part.
1. Wifi was not great. I had reached out a couple of times and it did not get resolved. This affected my ability to work remote.
2. The wardrobe was old and broken, but they replaced it after letting them know
3. There was a swarm of small flies that were in our bathroom which they got rid of.
4. The AC did not work in our room and we got moved to a different room as it would not get fixed during our stay.
5. There was no indication that there was no elevator in this building and when we booked, we had to carry our large suitcases up 5 flights of stairs. I would have liked to have known this before booking.