This is a beautiful apartment, but the host is incredibly difficult to communicate with. Initially, there were a few misrepresentations of what to expect, such as free on site parking (which the host later said he meant there is street parking, notoriously easy to find in Brooklyn), the presence of exercise equipment in the photos and listing, and details on what their cancellation policy actually consists of. There is no check in instructions, such as where to look for a lockbox and which one of the 14 unmarked lock boxes is the proper one. On my second day, I was unable to turn their AC unit on as it was 95degrees that day, and had to vacate the premises until that evening. No response from the host all that day, and then it was a number to call a handyman even though it was now after hours. Truly, a very unpleasant experience, especially when the host accused me of “gaslighting” him for sharing a screen shot of their 24hr+ notice for cancellations, to which they replied that they couldn’t see it on their end, must be some default, let’s just wait for Airbnb to reply. Much unpleasant back and forth to what should have been a quick and easy trip, except I was frequently treated with hostility from this host, who seems to not know how anything in the apartment works. Again, beautiful space, but that’s about it.