Zach was responsive and helpful both before checkin and once I was there and had some questions. The apartment is large, with super comfortable sofa, very well stocked kitchen, and lots of windows and light. I was glad, too, for the elevator. The place is also just around the corner from a Q subway stop which goes direct into Manhattan, with stops there walkable to the Met, Times Square, Central Park, and much more. Also, the apartment is amazingly quiet and peaceful, although it is located in a busy neighborhood.