I, my husband, and our 14 year old stayed at Loren's for the weekend. Loren's apartment was lovely, a great space, well-appointed and very comfortable. Everything was super clean! The building was quiet and the neighborhood was quiet at night, too. The apartment doesn't face the street, which is always a plus for me.
The key pick up/drop off was easy. Although I didn't get a chance to meet Loren, she was very responsive to messages and even suggested a place for dinner the night we arrived.
The apartment is a few short blocks from the subway. There are good restaurants within walking distance. We came to do the whole Christmas in Midtown with our son, so we didn't do a whole lot in the neighborhood.