Very good communication with Rebeckah - she was very prompt to answer our questions + requests. She was out of town, and asked her neighbor to give us keys. Our plane was delayed 3 hours, but Colleen was kind to give us those at 2am (!). Apartment was clean, and looked just like on the picture. Building is kept in a great order, and area is very safe. 5 - 10 min walk to Subway. Highly recommend for anyone on vacation or business in NYC. 30 min ride to Manhattan, 20 min - to Coney Island + Brighton Beach.