Excellent experience all around. The apartment was exactly as advertised, with accurate photos and great description. My folks slept on the very comfortable bed and I took the couch, which pulled out into a bed. I slept comfortably and woke up rested. The location can’t be beaten. It’s in a great neighborhood with lots of shops and great places to eat. Christopher was very communicative and clear, and his check in instructions were very detailed and specific. All in all a great experience and I would highly recommend this place to anyone who wants to have a great home base for a trip to NYC.