Ben made the check in process so easy and allowed us early access to the apartment as we had a red eye arrival. It really helped get the trip off to a great start. We stayed a month and really felt that it became our place. We appreciated the shopping bags, umbrellas, bottled water, toiletries, etc that were available upon arrival so we didn’t have to race out and buy things immediately (or pack these items). It really was a wonderful experience. Great location (close to subway, grocery, bagels, restaurants) safe, clean and homey. Great communication too. I’d highly recommend this apartment. Hope to be back next summer. Thanks again!