Our Airbnb experience as a whole was painless. Halona mailed the key to me before our trip. There was a set house manual with all emergency numbers and information about the neighborhood that was super useful. We had a fantastic stay at Halona's home! The neighborhood was pretty central to various Brooklyn activities and Manhattan using the subway and Lyfts. The highlight of the house for us was the garden. It's beautiful, spacious and a perfect escape from the city.