Eric was very helpful & always available to answer any queries we had before & during our arrival. The apartment was clean & modern, I thought the sofa bed may have been a problem but it was amazingly comfortable ( I have a memory foam mattress at home & it's was as good as that!) The area is great, lots of character, plenty of shops at the end of the street (duane read, supermarket, convenience stores) & a few fast food places (burger king, & my fav a handily placed dunkin donuts lol). There's a renowned Mexican restaurant just a few doors away & the 103rd street subway is less than a minute's walk, very handy to get the 6 train downtown. We were caught up in NY when hurricane sandy hit & Eric was very concerned & helpful, so we wish to thank him for that. I would stay again in a heartbeat. Cheers Eric : )