The address to the building is not accurate, there are dozens of master key boxes on the building. The door to the apartment was unlocked and open. There was excessive clutter in the entrance space and the living room. The apartment looked so different from the photos on Airbnb I messaged Arty and Maria with photos of what I saw to make sure I was in the correct apartment. There was a smell of gas in the shared space and a chain lock on the front door (you can easily be locked out by another guest). There is no lock on the private room; it looked nothing like the photos. After many texts, Maria came and yelled at me for being unreasonable and high maintenance. Maria offered to show me another guests' room who was not present. The bathroom was dirty and smelled of mold. I did not stay and was forced to rent a hotel room in another neighborhood, inflating the cost of the NYC trip. I was refunded only $100 of the $570.59 for the two nights.