From reserving this space all the way until checkout it was such a smooth and breezy process. Cleanliness was at its maximum, communication was clear and easy, the room was super cute and provided everything I needed and more. Slight noise issues but what can you expect when you're staying in NYC, it did not affect my stay with Sonder at all. I even called for a late checkout at the last minute and they kindly accommodated all my needs! 10/10, would definitely recommend to a friend!