We had a wonderful stay at this apartment. The apartment was small but cosy and exactly what we needed for our stay in the city. The area is super nice, with a great vibe and so many cafes and restaurants and bars. It's really close to public transportation and there's a lovely park just a few blocks down. Also a great basis to go for walks in downtown NYC. We didn't meet Heidi, but she was really helpful and quick at answering questions and the key pickup worked really well. Would absolutely recommend staying here! We had an amazing time :)