Overall, it was a decent room and location, but one terrible interaction with the main host Flor ruined my stay.
We had agreed to extend my stay and she said that we would use the price listed on Airbnb. When the day came and I showed her the price I was going to pay, she stated that I should pay more than what was listed. I called that ‘unfair’ and she proceeded to verbally assault me in the kitchen. The money was not significant, but it was the principle of going against her word. What I tried to explain, but she did not allow me to do because of her verbal assault, was show her that the price listed on the Airbnb page was probably different than what she saw and that she probably assumed that I was extending for a month, not 27 days.
I tried to reason with her calmly, but she would not allow me to speak and continued to rant about how she was charging the other Airbnb guest more and other things that had NOTHING to do with my situation(i.e. her financial and health issues).
I have never been treated with so much disrespect and her unprofessionalism was uncalled for. I felt like I had to walk on egg shells the entire rest of my time because I did not know what would trigger another verbal assault from her.
I did not leave because I did not want to waste over a thousand dollars and move into another place after only moving in roughly a week prior.
Thankfully the co-host Alois was nice, but he defers everything regarding Airbnb issues to Flor.
The place is stylish, the rooms are large, and the neighborhood has a lot of great food options.
I would not stay there again because having a good guest/host harmony is important to a stay and Flor did not provide that during my stay.