The unit was clean and had access to a decent gym. Those are the only positive things about this “luxury suite”.
The unit was much, much smaller than advertised and looked nothing like the photographs, too small even for just my wife and I. It appears as though they have a demo suite they use for website pictures.
The check in process was unnecessarily convoluted. The host required that I download an application to receive a code for check in, which seems to be in direct violation of Airbnbs policy to only communicate on the Airbnb app.
The coffee provided did not fit the coffee machine. The Keurig coffee machine requires cups but the apartment only supplied one coffee pod for my wife and I to split for a four day vacation. Needles to say the pod did not work and it took ~36 hours for someone to simply walk some up.
At one point they offered an early check in only to decline my request in a follow up email. Also, at first they declined my late check out request
only to grant one after the whole coffee fiasco (noon instead of 11am). The apartment building appeared empty so I’m not sure why they had such a hard time granting these simple requests.
Lastly, the apartment is adjacent to a freeway in a crappy neighborhood… My wife and I will not be using Global Luxury Suites again.