We had a wonderful stay here! She was very helpful and considerate. On New Year's Eve she gave us a tray of home made cookies and a bottle of wine, she was very hospitable. She answered any questions I had in a quick and timely manner and made sure we had everything we needed. Location is great because you're about 30 mins from Times Square, but you're in a nice quiet neighborhood. Overall great stay and I'd definitely like to stay here again in the summer!