My only real complaint is that depending on what room you get, you'll either have a fantastic view of the street or a terrible view of the back of the building (we unfortunately got the latter). There was also a $50/day service fee I had to pay once I got there that wasn't immediately obvious from the listing. Either way, this is a fantastic hotel in a fantastic location (only a few blocks from Times Square!), and I will definitely be staying here again the next time I'm visiting Manhattan.