John and Trang were really friendly and helpful hosts. All of our check in, logistics, info on the neighborhood, etc.. was smooth and easy. Their response time was so quick, even when Trang was traveling abroad! We were certainly staying in their home, this is a very lived in airbnb. It was more cluttered than shown in the pictures and not as clean as I'd find ideal, especially for a longer stay. The main thing that was concerning for me was that there was a doorway separating two parts of the house. While they were totally separate living areas, there was open access between the two. I did not feel safe with that open doorway to other guests in the home. While nothing bad happened, and of course I'd understand that the owner would have access, having just an open door to other renters or people coming in and out while I'm upstairs napping or getting home late at night, I just didn't feel safe with the opportunity there for something bad to happen.