This is my honest review. First it is important when anyone is providing space for them to be available and upfront about the area. I requested for the location in advanced prior to the day before so I can research the area, I received the address the day before I was traveling which did not provide me with enough information to know where I was exactly staying. Prior to ne arriving, I had no issues communicating with the host but after receiving specific instructions, I asked if the location was safe. I was told yes. I would say if you are traveling with a partner or friends then it's different. When I arrived I could not get the key lock open. I called and messaged the host asking for support. The host responded the next day. I had to ask the uber driver to wait with me outside while I tried to figure out the key lock. I kept on calling the host, no answer. I had to then get a police officer to help me because the uber driver waited with me for 30 minutes. The police asked me to call the host and the host still didn't answer. Two police officers had to come and help with the key lock. Then I was told to be very careful in the area, especially by myself. I have stayed at many Airbnb and have never had any issues. I couldn't sleep once the police officers helped me in. I had major safety issues due to information that was not disclosed to me, especially regarding extra keys. I immediately left in the morning and rented a hotel. My safety comes first. And after explaining my concerns to the host and asking for a refund for the second night, the host refused to give a refund for the night I did not stay. The host did not even apologize for not answering her phone or responding to messages. She had the nerve to tell me that I should have felt safe, not acknowledging the feelings of others is inconsiderate. You cannot tell someone that they should feel safe if you have not had their experience. The host did not acknowledge that not answering her phone or returning calls or responding to my Airbnb message was wrong. I left the Airbnb based on me not feeling safe. As this is an honest review, once in the apartment it was clean, no issues with the apartment being clean. But definitely some integrity issues as it relates to being honest about the location.