Denise was wonderful with communications and allowing for an early check in. The neighborhood is very nice with some great restaurants nearby. Not too far from Manhattan and really conveniently located near LGA, though you hear all the planes taking off (which wasn't really a problem for me, but if you have trouble sleeping or with noise you might want to know). The only thing I had trouble with was getting the wifi to work. All else was very clean and cozy, I would rebook.