The place is located in a very charming and quiet neighbourhood, close to two subway lines. The room is comfortable and warm. Nicky has always replied my messages and provided me with all the help I needed very quickly. She is accommodating with the check-in and check-out times and I am grateful for that as not many people are flexible with that in New York City. Last but not least, she is also very friendly. My stay at her place was overall very good.