This was a great place in a wonderfully convenient area for walking to all the activities in the Madison Square Garden and Times Square areas, or for reaching public transportation. Sherry was very quick to respond and address any questions we had and she was very pleasant and friendly. She also let us stay a bit beyond regular checkout time. We just had a couple issues: we booked the place for our family of 4, but there were only 2 bed pillows that we could find. I found a couple pillow cases and covered the decorative pillow shams for two of us to use. Also there didn’t seem to be extra blankets and the bed just had a thin sheet-like bedspread. It’s an old building (which is pretty awesome) but we didn’t know how to get the heat to work the first night so we got pretty cold. Called Sherry the next day, and she quickly responded and sent the building superintendent who showed us that the knobs at the base of the radiators needed to be turned completely to the right, not only partially. After that we were cozy!
The bed was comfortable and the apartment was cute. We would definitely want to stay here again if in NYC. Thanks Sherry!