Bad experience: Our experience was ruined by the fact that the apartment had mice. We've informed Jennifer but the thing was handled only after 6 DAYS (6 days of sleeping hearing mouse squeakings at night) and the solution was glue traps all over and rat foam to block all the holes the kitchen had. The foam created another problem because it gave a strong chemical smell which lasted for 3 days. We had trouble breathing and we had to sleep with our windows open (in winter). We had a dog too so it was even more scary. I've asked Jennifer for a partial refund but she rejected our request without even a word of apology. She just clicked "reject" without even replying with words. We felt unsafe and not welcome in this apartment so I wouldn't recommend.