Lou was really friendly and helpful. We stayed at room A which was huge. The underground was just 3 min by walk and we found the neighborhood really quiet. There is a small kitchen equipped enough to cook some breakfast and quick lunch. The bathroom had a hairdryer which was really helpful cuz I forgot mine. We had clean towels in our room. Overall the stayed was really good, you could get something better and closer to manhattan but obviously way more expensive. If you just want somewhere to have some rest while you explore the city this is your place :)