Andrew is super fast to respond and will help you in any way possible. He really makes that space feel like home. He helped me and my brother with activities we can do while we are there. It’s super close to a subway, Whole Foods, Marshall’s and other stores. Sharing a bathroom with him was not a problem. He really does his best to work between our schedules. The place is very clean. My brother slept just fine on the couch and the bed is very comfortable. The location is great too! Around a 4 minute walk to Central Park. Would highly recommend this place.