The apartment was great. Even better than in the pictures! Everything was clean and the apartment had everything you need. We stayed in New York for 8 days so it was nice to have a place with a kitchen with everything in it (gas stove, coffee machine, toaster, etc.). The area in East Brooklyn is especially great with a lot of bars and restaurants and you need only about 10 min from Graham Ave to Union Square with the L train. We would love to come back. Although we actually never met Mathew, communication was very good. Mathew answered on our text messages almost immediately. The check in went perfectly and functioned easily with access code or Smartphone App.