It was really nice! There was a room as it was in the picture, and the public space was also clean. Unfortunately, the heater in our room was broken, and Gilbert brought us a new heater so that we wouldn't feel cold while the heater was being fixed. Gilbert responded kindly to us if we need anything else, and I could see every day that he was also trying to solve the problem. Also, thanks to adjusting the check-out time. Five days in Gilbert's room were all satisfying experience!