On the positive side, the hosts were super responsive. I messed up and forgot the keys that they had mailed. The owners were very quick to provide a backup plan averting a big problem. They also responded very quickly to other questions before and after our arrival. The location is very central in the West Village near lots of transportation, albeit not on one of the quiet leafy streets a few blocks away. Beds were comfortable and there was plenty of room for four people.

However, the apartment seems like it needs some attention and upgrading especially considering the previous good reviews. The apartment was not well equipped as far as towels and kitchen necessities. Bath towels were old, crummy and scarce. The kitchen had one frying pan and no toaster. Also barely any soap and no paper towels.

There was an overall rundown feel. The bottom lock on the door did not work and it looks like the door may have been busted open.
The furniture and decor wasn't nearly as nice as other airbnb's I've stayed in NY and other major cities. The walls had lots of holes from things that were previously hung. The shower spewed more water from the back of the faucet than the faucet itself. Also, tiles were missing in the shower. There was a spoiled milk in the refrigerator and an open loaf of bread in the freezer.

Also, there is a new Roku TV that is quite complicated. There were four remotes, only one of which was useful. I finally got it to work by logging into my TV provider. Maybe I missed something but it shouldn't be that complicated. There needs to be some instructions.

Again, these are not super expensive problems to fix. The place just needs a little attention.