Everything was as shown/described, and access was seamless. I was met at the front entry by the house keeper who showed me up to the apartment. Everything was self-explanatory inside. The apartment was clean and well-stocked. I was barely there - only to sleep really - so I did not get to use the roof deck (which was why I chose the rental in the first place!) So maybe next time I will have my morning coffee up there. The shower had great water pressure. The bed was comfy. And thank goodness for the air conditioning! :) Check out was easy, too.