My family and I travel a lot and I must say that our stay at the Hancock has been the best!! It truly is your home away from home!! It's not easy to travel with kids and a lot of time the host is not too thrill when you tell them that kids will be staying but Richelle was not like that, from the moment we set foot at the Hancock she made me and my family feel welcomed. She welcomed the kids with yummy treats and gifts to keep busy during downtime. Richelle is awesome she is always ready and available to answer questions and to make sure that all is good. the place is great nice and cozy really feels like home, we were there for 7 days and not once did we miss our place!! Nice neighborhood and easy access to subway. At the end of the stay Richelle had gotten to know my kids so well that she had gifts for them of their favorite characters.
In a nut shell we are extremely happy that we stayed at the Hancock,Richelle is an amazing host and staying at the Hancock made our trip to New York even more special and it's certainly a memory that will always treasure. Did I mention that we are already planning our next trip!!