Christina was very good with communication by text and email. However, the place isn't such a clean place. We arrived and she was able to tell us the code for the front door to let us in. She wasn't around to greet us or do a walk through but that was fine. We got into the building and went to the place and noticed the front door was unlocked and walked on in. The door needs the handle fixed as it was very loose. She said she would leave a key but no key was to be found. We had to wait for about two hours until a neighbor came back from work with a copy of the key. The inside was pretty dark and we noticed there were roaches in the bathroom and bathtub. We were booked for two nights and we did not take showers for those two nights. The location is near a subway stop and a nice Hasidic Jewish neighborhood. Other then the good location, everything else needs to be worked on. Especially the bugs and cleanliness.