If I could give a 0/5 star rating I would.
where do we start.
•Communication from the start wasn't good- this was my first red flag.
•I booked an Airbnb on 42nd St, but was given a check in address on 43rd St-2nd red flag.
•We sat outside for HOURS trying to check in and get a hold of the host while it was pouring.. supposedly he was "out of town".
•He kept telling me the lockbox code was wrong, when in fact it was correct. I verified the code was correct and all numbers aligned with a picture to Taz.
•Another guest came down to check us in/help when the host wouldn't help after standing outside in the rain for 3 hours.
•After we get upstairs, there is another couple in our room (pictures of the room I booked & confirmation proved this) This could have been bad as someone else is now staying in a room with my credit card tied to it.
•This was a new listing. he's got 1000+ good reviews on another unit, but there is something shady/ not right about this unit. There's also a sign on the back of the door along the lines of " I'm helping my friend who is very sick and renting my room out. please do not say anything, please don't contact Airbnb, if you have any problems contact me, NOT Airbnb " . Is this a coincidence with everything that transpired and a different address given after check in?
•This guy never cared one bit about anything noted above. He started scrambling, suddenly calling me and other guests, once he found out I was on the phone with Airbnb to rectify this nightmare.
Airbnb confirmed something isn't right with this listing and they've opened an investigation about this new unit. I was refunded immediately after providing them pictures with what I mentioned above.
This was a horror story you only read on Reddit, and it happened to be me.
0/5****
Book elsewhere and save yourself any issues.
I stayed at the Millenium Broadway after I got my refund. Located in Times Square and would HIGHLY recommend.
Hope this helped anyone reading this review.