Amy was very very nice, patient, and helpful from the start. She allowed us to check in early and was also very flexible allowing us to store our bags even after check out time. She was very responsive if anything came up and had a great booklet with things to do in New York City! She really took her time to explain everything and it was much appreciated. You can see the hard work she has put into her Air BnB. Her space was very homely and we loved to come back to rejuvenate after a long day. I already miss her space. I’d definitely recommend. Thank you Amy!!!