Check-in was pretty easy, took less than 5 minutes and the front desk clerks are all friendly. Hotel fees were discussed before check-in was completed, so I can't speak for others who said they didn't know beforehand. Elevators do work w/your room key so make sure not to leave them in your room or lose it. The room was clean and presentable, however slightly stagnant feeling. The AC did not cool the room well at all, unfortunately even on the lowest setting. The issue is that the vent for the AC points upward with an expectation of the air pushing outward towards the room, but it won't do that if it isn't powerful enough. Went to Target to get a 17" desk fan and put that on top of the AC vent to direct the air into the room, which turned the room into an icebox after that so AC issue averted thankfully. A personal issue with the room, there's no mini fridge or at least something to keep drinks in. I know it's considered a boutique room/hotel, but I have stayed at plenty before where at least a small mini-fridge is provided. Aside from that, the room itself was pretty good. The bathroom isn't bad either, my only issue there is that the toilet is situated in a corner that is rather tight. Being considered a "person of size" myself it was rather difficult to use comfortably. Not a kill-all by any means but definitely something to take note of. The shower was a good size and heated pretty quickly as well. Water pressure isn't lacking but don't expect jet-like flow either. Our door to the bathroom would not close properly at all like it was off the hinges or misaligned. We would need to lift up on the handle for it to somewhat slide into the door frame, but it would still never completely close. In doing so, the door handle also seemed somewhat loose so we would just close it to the frame and not push further to avoid causing any damage. All in all, 7/10 stay.