Miriam was a good host. Her communication before our stay was very good and she went out of her way to let us check-in early, which was greatly appreciated, since I came in on a red-eye. As we didn't have any issues come up, there was no communication during the stay. The place was an excellent location, with easy access to the metro, and as easy of access as possible in Manhattan to JFK. The unit has a spacious kitchen and ample bedroom, and a cramped but adequate bathroom. It is five flights of stairs to the walk-up, however, which makes it difficult to carry groceries, and, especially, luggage. This last issue is the one reason I can't give it an unqualified thumbs-up, but, if you're okay with lots of stairs, check it out!