Nice clean space, exactly like the pictures. A little bit annoying with the check-in process - you need to verify your identity before getting the code to enter the unit by sending a picture of your ID but I didn't get the email so I would have never been told this unless we called and asked about early check in (which wasn't available).... so that experience was very bad and left a lot to be desired. Also need to verify your phone number but we had changed ours with a new SIN since we were travelling. Overall bad check in experience. Downloading the Sonder app is basically mandatory so be aware of that. The space itself was great