I'll start off by saying this location is stellar and a big reason why we chose this space. That being said, the photos were very deceiving. When we arrived (right at 3pm to check in) the cleaning lady was still in the space which was fine, as these things happen, but we walked in and saw that pretty much the entire living room (as seen in the photos) was not there, as well as we were down a chair or two at the dining table (the cleaning lady carried a broken chair out with her). We were a longer term stay for work, so having a living room area was important to us and we were disappointed to find the couch was missing from the space. It was also not communicated to us ahead of time that this was the case but she claimed it was in the notes. I found it hidden at the very end of the house rules. Again, had we known this I would have chosen a different place. Also, another selling point was the balcony which is an incredibly rare find in NY apts! Unfortunately it was completely unusable as well. It had not been cleaned in some time and was covered in pigeon poop and dirt, and overrun with pigeons. We also were long term guests and the cleaning lady made the bed with just a thin quilt like blanket and no top sheet, I trust the quilt is being washed after each guest (or I really hope so...), but some people would also like a top sheet for added warmth etc. When I asked about a top sheet she said I could look in the closet but we would have to wash them as she wasn't sure what was clean and what was dirty. Upon opening the closet, the sheets and towels were balled up in there and I personally didn't want to be unraveling another guests dirty sheets left in there so we made due with the bed as it was. It also rained rather heavily our first day there resulting in a pretty intense leak from the door to the balcony. I immediately sent photos and flagged this for her and she said someone would be by to repair it or at the very least clean it up yet I didn't hear anything about it again so we did our best to absorb an excess moisture on the ground and wall. It appeared as though this may be a repeat issue as the spot had some mold on it as well which could be a hazard to guests.