I'm a New Yorker who now lives in another state and returned to NYC for a mostly theater-themed trip (film, Broadway, opera) with a couple companions. Staying anywhere in Manhattan for 6 days is insanely expensive, so I looked for places we could stay where we could still easily access the places we wanted to go and found this! The room looked exactly like it did in the pictures, the beds are comfortable, great pillows, excellent shower, lots of privacy, clean, and access to various spaces - all for a reasonable cost. It's a very short walk to the 4 & 5 trains, which allowed us to get anywhere in Manhattan with relative ease, plus easy road access for driving. We were literally just across the bridge from Manhattan.
There wasn't really any verbal communication of any kind during our stay, it was all digital or in print, which I actually preferred, though I suspect we might've had trouble getting assistance of some kind if we'd needed it. There are a few convenience type stores nearby and a good bagel place called Bagel & Barista Cafe or something like that that had good food. There are also some decent restaurants within delivery distance, and as I said, it's not hard at all to get to Manhattan (or elsewhere).
The only heads up I'd give is that the toilet paper is very thin and not the greatest, so you may want to purchase some extra if you're staying for more than a few days. Other than that, no complaints! It's a cool property and area, and I'm glad we found it and stayed there.