My check in was a bit messy. Front desk person gave me a key after checking a few things. I went upstairs with the key, opened the door, someone was in that room without pants on. Yikes! I closed the door and turned around, saw the front desk person came right after me realizing he gave me the wrong room. For the rest of my stay, I. barricaded my door, so no one can open it, just in case. then one day, I went to my room, my key didn't work. turns out, they set the dates wrong on my key. I don't know what happened, but they can definitely do better with the check in procedure.
other than that, the place was fine for the price. it is a bit loud, from the street noise and you can hear your neighbor taking a shower. the place is also a bit tired looking, very old carpet and curtain, but decent bathroom. the bed is also super short, I'm 5'4" and it felt short, my husband who's 5'9" had to sleep diagonally. but subway is convenient and walking distance to lots of things.