The location is not close to the metro, so you have to take a bus to get there. The bus works well and is fast, but I don't recommend it if you have few days in the city. Taking the bus every morning and every late night can be quite inconvenient. I would also not recommend the neighborhood if you are a female and traveling alone.
The room we stayed in was great! We also had a problem at Checkin, where we were informed, when we arrived at the place, that the room we booked was not available, so Rita provided us with an even better room, with a private bathroom. Even so, the checkin process was uncomfortable, but I imagine it was an isolated case.
We also had a problem with very loud noise late at night on the property, but we spoke to Rita and she quickly resolved it. We met Rita at our Checkout and she was sweet!