Host was very communicative until I told him there was no heat. The weather during our stay was 8 degrees, so it was obviously freezing in the house . There was a thermostat that did not work. I texted the host and he face-timed me and walked me through how to set the temp. He advised me to wait ten minutes and then text him back if it still did not come on. I texted him and let him know there was still no heat and no response. I did not want to continue to harass him so we had to make do. Overall , the house is large and spacious but pretty empty. One television in such a large house. Leather couch is ripped up. The plumbing isn't too good, the toilets get clogged up with just a little tissue. The floors needed mopping , but its a nice spacious place and has great potential. The host is kind which is great.