We needed to check out early because of the dust issue and the stairs. This house is also not able to be rented for less than 30 days, but we did not know this till after booking. The dust around the home and the clutter was A LOT. My mom was there for surgery and we needed to be close to the hospital. When I let Kim know that it was unsafe for my mom, the stairs were much steeper than I thought and the cleanliness was less than ideal, she said she would contact airbnb for a refund for us. Airbnb said she was unwilling to return any of our money. Even one day would have been kind, yet she chose to keep it all. We moved to a hotel and everything worked out fine, but the thousands of dollars she was able to pocket without us staying at her residence.