The location was nicely appointed and comfortable: a kitchenette/sitting room and large bedroom--the entire third floor of a brownstone. Haydee, who lives on the first floor, is friendly but a little elusive. I think her English is limited and she depends on her daughter to respond to tenant messages, so they tend to be slow getting back to you. The biggest drawback was not a terribly big deal but something they ought to consider: their wifi password (which I only learned toward the end of my stay because of their slow responses) is unworkable--long, elaborate, and ambiguously case sensitive. So I never did get online, and by then I'd despaired of getting a prompt response to further queries. That said, again, the apartment is comfortable, the neighborhood colorful (if a little on the raffish side), and I was mostly pleased with my stay.