I can say without reservation (pun intended) that you would have a very hard time finding a better host than Richelle. Richelle is very sincere when she offers to help make your stay a comfortable and successful one and has been repeatedly willing and able to grant our special requests and meet our needs while traveling. I may have a small quibble about the softness of the mattress, but then every traveler is different, what I find comfortable you may not. That being said, I'm very confident that your overall experience will be a positive one, and a great value, I might add. New travelers by car to Brooklyn should know that parking can sometimes be a little challenging. Though, out of three visits to Hancock, we have always been able to find something on the block and usually a not at a great distance. new visitors should know too, that we have never had the least bit of concern for our safety and have walked a lot through the surrounding neighborhood. Increasingly, good places can be found to eat and shop within walking distance. Bus lines are not far away and the nearest subway station is about a 15 min walk.