Location is great, since NYC is a city you have to walk. The apartment was clean and exactly what our family needed for the stay, seeing as there were 4 adults and a kid along. Proximity to good restaurants and well-known sites. Checkin was tough, this may have been a one-off due to our greeter having forgotten they agreed to an early checkin time. Keep in mind, many buildings in NYC are historic and do not have elevators. This unit is up 50 stairs, the first two flights being continuous and very steep/shallow steps. Luggage and a stroller makes it tough, but you get used to it during your daily adventures. All amenities were great and when an issue did arise, we were able able to get in touch within minutes.