This was my first Airbnb experience and Kumar made it so easy. I was traveling with my boyfriend and 3 year old daughter so I wanted to stay somewhere that seemed kid friendly. From the very beginning he was helpful and accommodating to all of my changes and questions. Check in was simple and we walked into a warm, cozy, clean apartment. Literally as soon as we opened the door we could smell how clean it was. Kumar made sure we were settled in and was available if we needed anything at all. He had windows replaced on our second day there (he had kept me updated so I was aware ahead of time) and even came to us later with a bottle of wine for any inconvenience it may have caused us. I truly feel he went above and beyond to make sure we were comfortable and I’d absolutely stay again!