This was my first time trying Airbnb in order to visit my son and new granddaughter. It ultimately was very disappointing. I arrived about 9:30 p.m. to my rental and was greeted by the host’s cousin to give me the key. This was 5 hours after the allowed check in, so plenty of time to clean. The bed was made with pillows and a fitted sheet only. I asked about blankets and was shown a bureau with one rather worn looking one stored. There was no top sheet. After the host’s cousin left, I also noticed the floors needed sweeping and mopping, and the bathroom had hair remaining on the floor, tub and toilet base. I saw used cleaning rags hanging and avoided them to use paper towels and proceeded to clean the floors and bathroom. Used bar soap was in the bathroom sink and shower. Eventually, I mopped the entire apartment and borrowed a top sheet from my son for the duration of my stay. The refrigerator had old food -half jars of jam and salsa. Overall the atmosphere was dark, dark wood, floors, low level lighting and the apartment building was noisy. On Friday and Saturday evening two approx. 10 yr old boys were running up and down the hall chasing a dog. Apartment doors were metal and echoed like movie jail cells when slammed closed. This was not the airbnb experience I hoped for. I am not a picky person usually, but I hoped for clean, paid a cleaning fee and a daily rate not far from a branded hotel, yet, I did not have proper sheets, a clean refrigerator or floors and bathroom. That seems pretty basic and I should not have to clean my own rental space upon arrival to feel comfortable.