Gedan is a very prompt communicator. I needed a last-minute stay and he was more than accommodating. My partner & I slept comfortably on the bed. The room has a personal AC unit, which is a nice plus! The bathroom is shared with other guests, but I never had to wait too long. The location is only a 10-minute drive from JFK airport, which was wonderful for us weary travelers. (: If you need anything, Gedan is happy to help.