Susie is communicative and easy to work with. Flexible, accommodating and response. The apartment is fantastic. Cozy and comfy set up inside. The back bedroom is quiet and not once did street noise impact my sleep. The internet was fantastic. And the location ... well ... it doesn't get much better than this. Truly. Central to everything and on a quiet street in the midst of the West Village. Access to good restos, bars, jazz clubs, markets, subways, walks along the river. And all of it in a safe area where walking along late at night was not an issue. The whole experience was like staying at a friend's house. I can't wait to visit again.