We were greeted by Saint who welcomed us and gave us the information we needed about the apartment. My husband met Monifa, but I only spoke to her briefly on the phone. The space is gorgeous, comfortable, and nicely decorated. I really appreciated having some drinks on hand in the fridge as the weather was quite hot and humid. Loved the ice and water features of the fridge in particular for the same reason. Everything is modern and up to date. The shower is fantastic! Many thoughtful toiletries and nice towels were available for us as well. The location is very near a convenient subway stop. We know the neighborhood well as our son lives across the street. My wish for improvement is much more lighting.