Check in was smooth. She was always available if there were questions by messaging. The place was very clean. Well located. Very short walk to the closest metro station. Two flights of stairs but super easy. If you can’t do two flights of stairs you probably shouldn’t be visiting NY. Check out was also easy. Tons of dishes and things to cook. Pull out couch was ok for a a few nights. Not too much bad to say. Maybe the internet could be a bit faster