Shirley was AMAZING! We are from Oregon so when I come back to visit family we tend to stay on West Coast time. We get back to the place about midnight, start trying to get the kids ready for bed and what does my 3 year old do? Locks a bedroom door that has a key where you can’t get in (he was NOT in the room). We tried to get the door open and wound up texting Shirley at 1am asking about a key. She drove a key out to us at 1:30 in the morning, with a smile telling us it’s ok. She was AMAZING. The house fit us with no problem. Great water pressure, beds were comfy, kitchen stocked. Can’t praise her enough! Will probably stay here again next visit with family.