While we stayed at the apartment Alanna was away--so we never met her in person. However she was always available to answer questions via email, and checked in with us about our stay.

The apartment is very conveniently located to the A train. It only took 35-45 minutes to get to Manhattan. We had no trouble in the neighborhood, and there were many close convenience stores.

The only negative would be that we did see a few cockroaches--but we know this would have been hard to avoid in the city and it didn't effect us having a good stay.

Would recommend!