Diana is a great communicator even though we haven't met, she asked if I am safe and ok and gave me advices through messages. The apartment is clean, mainly the bathroom, which is essential. They are many people in the house, I rarely met them, but the walls are thin, so I could hear them :) The house is around 1h from Manhattan by train which is very close by walk (5 mins). The only handicap of my room was no window which I haven't noticed from the photos, but I survived, I only overslept in the room. There is also a kitchen available.