A truly beautiful apartment, seemed a lot bigger in person than in the pictures. Kalana was very accessible for communicating around check-in and when we had questions. We had some issues with the hot water, but we were doing dishes and giving a bath to our kids shortly after so we may have just overworked the hot water tank (we had no problem taking 2 hot showers the next morning). The condo was very safe and easy to access. Lots of shops easily within walking distance. And a fantastic playground for younger kids just a few minutes away (Underhill Playground)! Overall a great stay and a great host.