We had a party of 3 people staying in Natalia’s home during July. Natalia, to begin, was very cooperative and attentive to questions, and answered them sufficiently and in a timely manner. Upon arrival, instructions were very clearly indicated, and the home was true to the pictures, with no misrepresentation whatsoever. The neighborhood is a fantastic residential community with rich ethnic background, and the proximity to the children’s park as well as subway stations and local businesses made us feel as if we lived in the area. With this, you get the occasional noise of cars passing on the street, with other expected ambiance for a neighborhood like this. During the night, it was easy to sleep, especially if you have the AC on, as it basically drowns out any trace of noise.
Natalia consistently answered questions through the duration of the stay if I ever was unclear about something or misread the instructions, and again, was timely. I never had stayed in a home with another family above me, and was expecting much worse. You hear occasional footsteps and indistinguishable chatter, but it was not a problem at all.
The cleanliness of the bathroom and surfaces was, to say the least, reassuring and comforting, especially for our first trip.
Overall, I would definitely come back, and would recommend this to someone even for a first time airbnb trip. Thank you, Natalia!