The first night we saw a little crawler (roach) which although we were aware that we were in an apartment building in the city, it was still a lil surprising. The balcony was a mess with trash from assumably other guests and the view wasn’t the best so it wasn’t used. Of course parking was pricey which they couldn’t confirm in advanced (about $30 a night) depending how many times you need to leave. The suite style was not exactly as the picture shows, the small room wasn’t a shock since again we were in NY. The towel rack was literally falling off the hinges and couldn’t be used. Thankfully they had extra towels and some supplies in the kitchenette that were a little handy. The AC was not the best but when it locked us out the service line responded rather quickly but we figured it out on our own before anyone arrived. The giant sign from the storage place next door definitely makes it hard to sleep since the curtains are white. However, the bedding was extremely soft and so comfortable so huge positive. The tv was nice and came with streaming services. Overall it did what it needed to do but the bug was a no.