Despite the freezing temperatures we experienced during our short vacations, the apartment was cozy and warm. We had plenty of blankets and the heating kept us warm all time.
In fact, the apartment is larger and more comfortable than the photos posted. The kitchen has all you need to cook for a family, the beds are incredibly comfortable with fresh clean bedding.
Chris was available and very responsive in answering calls and text messages.
Overall, it was a pleasant stay in NYC : )