Check in instructions were incorrect and late, could have been provided in advance via the airbnb message box as customary. The location of the apt was a 5. Cleanliness and especially the sheets quality was a 4. Cabinets not tidy and organized hard to find anything. The TV remote control in the basement only had 1 battery, so we could not use it.
There was no coffee as stated in the amenities even after assistant came by she did not replenish, and she left the door to the apt open and of course unlocked with all our valuables in there. There were empty bottles of lotion and shower gel so this was not replenished prior to our stay. The matras of the bed downstairs was sagging right in the middle. The opening where the duct of the portable AC is placed was open and we could not manage to close it when the heavy rain and draft kicked in.
The window unit AC in the bedroom upstairs (street side) caused us to feel very UNSAFE as the side panels were just loosely placed foam to close the opening of the window without hardwood or other hard material to strengthen and insulate. That insulation was later replaced (after our complaint) by paper-like material and also taped with what looked like office tape. From the side openings of the window one can easily force their way in. The only thing we had expected was a proper and safely placed cover of the window as the basement window (street side) where the opening is covered with hard plastic.
Again the location is a TOP but will not return to Maria's apt.