Hayley was very welcoming and helpful even before we arrived. The apartment looked exactly as described and its location is fantastic. We felt right away like home, we used the kitchen on few occasions and it has everything that one needs. Hayley gave us few tips regarding the area, which has many good places to eat and drink (even when you are on budget). Hayley and Milo (dog) are great hosts and we would love to stay there again if we ever come back to NYC.