Veljko was helpful and communicative. The place doesn't have an elevator but it is on the first floor so when caring luggage up and down it's not bad. The air in the first room jams and actually cools down the entire unit so we were able to stay cool and slept amazing. We found it located in a fun area in which no matter what direction we walked there was so much to explore. The beds were comfortable and we found the unit very cozy. I am in construction so I appreciated the custom wood base, casing and covers for the older air vents. It's decorated with nice, simple taste. The only remark I would make is I would recommend less bulky pillows, or options with one firm and one flat. We all noticed the pillows, but managed. We hope to be back one day soon. Thanks for an amazing stay!!