Ronald was a great host. We had some issues traveling from our hometown, and Ronald accommodated us best he could, being responsive and empathetic to our situation. Once we arrived, we had no issues getting into our place, and Ronald was flexible with our checkout as well. We were so busy exploring the city that we barely had time to ENJOY the place, but it was there when we needed our rest, and had all we needed! If you want to experience the lower east side as it should be, this place in Little Italy is for you!