The house was exactly as described and worked perfectly for our family of 6. William was very attentive and came by to greet us even though we arrived fairly late. It was very clean and modern and everything we needed was provided. Really loved the hotel quality bath towels.
Good location as well - walking distance to subway as well as many great but inexpensive restaurants. My boys really loved being next door to an authentic New York style pizza place.
We've stayed in Manhattan several times but it was fun to stay in a quiet neighborhood and live like the locals!