From the outset Morgan provided quick and detailed responses to all of my initial questions. This was my first Airbnb experience so I wanted to make sure that all was in order before committing to book the apartment for my family and I. Morgan's replies were always detailed, reassuring and she even invited more questions should I have them! Communication with Morgan remained throughout our stay and she was always on hand to help however she could.
Upon arrival at the apartment we were met by one of Morgan's kind friends - this was prearranged with all parties and was incredibly smooth. Inside the apartment a kind note was left by Morgan along with a box of cookies which our kids loved!
The apartment itself is on the 5th floor and has a spacious living/dining area with good bedroom space in both bedrooms - there is also a compact kitchen which worked out fine for us, together with a snug bathroom. It is situated towards the back of the building (i.e. off the street) so there is very little noise bar some air ventilation units which did not bother us at all. The neighbours were quiet and any we passed in the stairwell were all friendly, and we felt part of the community at all times.
The location of the apartment is in the upper east side of Manhattan in a neighbourhood that sees a mix of residential, commercial and medical buildings. As a family we really enjoyed the area as there is was a park close by along with a vast array of restaurants, convenience stores and most importantly coffee houses (Oslo's on 74th St was a great little find!). I would describe the area as friendly, non-intensive and an overall nice location - it was definitley a great retreat after our action packed days down in the heart of the city!
The subway was about a 10min walk from the apartment over to Lexington, but with a good coffee in hand the walk is a pleasant one - the subway at this location is on the green line which was really convenient for getting downtown.
In conclusion I would have no difficulty in recommending Morgan, the apartment or the location. As I say, all worked perfectly for us (a family of four with 2 young children) and our situation, and there were no issues at all during our stay. In fact, if we were returning to Manhattan for another holiday, Morgan would be my first port of call!