Oliver was certainly friendly and accommodating. He answered our questions as best he could, and did not misrepresent anything. He discussed possibly confusions at locating the apartment well in advance and had a note for us when we arrived about the location, shopping, subways, building, expectations, maintenance, recycling, garbage, wifi etc. We worked with a friend of him to enter the apartment as Oliver was understandable away at the time. The building was an old brownstone and functional. The location was good for us, close to the A and 1 lines on the upper west side, and the bnb affordable. The venue suited the two of us fine. We felt safe. Free street parking was available, and we just left our car parked and moved it once to avoid a restricted parking time.