I didn't interact with Jaclyn but her roommate Mattie was always friendly and available. The apartment is kind of a dump. I mean, the common areas are tidy and put together like someone cares about the place, but there is just no getting around how badly the unit needs to be renovated. The doorknob in the bathroom is hanging on for dear life. There's a giant rip in the kitchen floor and cabinets that won't fully close. Mismatched paint on hastily patched walls. And so on. The bathroom appeared not to have had a thorough cleaning in quite a long time, and there was no place to set down anything one might bring in there. The bed was clean and there were no insects or rodents or anything dramatic, but it still isn't a place I would stay again or recommend a friend to stay. Location is solid and why I chose it. But I could hear the iPhone key clicking and every conversation of the guests in the next room. So yeah, on balance, I'd say it's not a great option.