Cristina was very responsive and came by nearly every day to keep the common areas clean. I was disappointed by the actual space though. It felt like a fixer-upper, especially the bathroom/bathtub area which was chipped and obviously painted-over. There was also a strong chemical smell in the stairway and doorway (I think due to moth ball packets lying out). It's not a bad value if you are just looking for a roof over your head and easy access to the subway.