Arrived and realized that we did not have the code to enter. Did not receive a response from host in a timely manner, had to call Air BnB to get information. Received a message from cohost who sent entrance info about an hour later. Once we went up to the apartment and opened the door to our room the bed was clearly slept in and unmade, a dirty towel on the bed, and a bag and opened box in the corner. I wrote a message to the host and he immediately called me, very frantic and apologetic and said he would be to the apartment within the hour to clean it. Upon further inspection the bathroom was a mess, no toilet paper, towel on the floor was wet and dirty, pubic hairs in the tub and the tub and shower curtain were very clearly dirty. Kitchen was dirty and all garbages are full to the brim. Living room had large Amazon boxes opened and stacked in the corner to the ceiling. We left, got a refund, and stayed in a much cleaner and more hospitable air bnb. Nathaniel did try to correct the errors but this was unacceptable to me and I did not trust that someone could come in and clean this place properly for me to feel comfortable in. I am just glad I arrived in the middle of the day for this to be corrected rather than arriving at 10 pm at night in a place I didn’t know and ending up without a place to stay.