Great location, very friendly and helpful staff. Loved having a subway stop a block away. We stayed with our family of four (two parents, two teens) in one of the quad rooms. It was a tight fit with luggage but we expected that! One tip - we were able to open our luggage and then slide a suitcase under each bottom bunk. That helped to create some floor space. Highly recommend bringing ear plugs - the walls are thin but slept fine with earplugs in.