All emotions detached, Helen was a great host. She introduced us to local tourist attractions, daytime, nighttime activities all while being considerate of our price range. However, as informative as she was, she was also very passive aggressive in the way she talked. On the first day, I made a mistake to leave my shoes in the hallway, and this was met with a lot of aggression rather than a simple reminder. To make matters worse, the water bottle (filled with water) which she had kindly offered to us, had heavy heavy lipstick smudged all over (my gf was not wearing any); it was not a stain. It was clearly unwashed or even rinsed slightly. It was not only disgusting (as we have already taken many sips before noticing), but also dangerous during the epidemic and we could have been infected with more than just COVID-19. She did try to make it up with coffee the next morning. But this is not a mistake she could have fixed with coffee, or money, or anything as it is our health on the line. Considering you have been a long-term host to an Airbnb, it is important that you clean the most basic amenities; you don’t have to sterilize, but at least rinse. On our end, we have caused some trouble for Helen by accidentally splattering some of my gf’s purple shampoo on her shower curtains. Of course, we are very apologetic for that. All in all, she can improve her attitude and her basic hygiene.