Glenn is definitely a Superhost and welcomes you everytime you come home if he's home. He makes sure you feel comfortable at his place and will give tips and help you if you need. He was easy to contact and very understanding of my flight being 8hr delayed that kept changing my check in time. He also let me check out as late as I need to. The place is exactly as described and in an extremely convenient area. I felt safe walking at night by myself (there are homeless people). It was an interesting shower experience and can be a little difficult to get out if you're under 5ft like me. Overall he made my first experience in New York easy and comfortable.