We loved our stay at Lou's in Chelsea! The apartment was just as promised- very clean, well appointed and in a fabulous location. Our family of two adults and two teens enjoyed checking out the neighborhood and we found that Chelsea Market, Washington Square Park, the Highline and countless great places to eat were all within walking distance. We found the position of the apt. in the building protected against a lot of street noise, and we loved the exterior garden we could view just outside the living room window. The communication was great and check-in and -out was a breeze. We'll definitely return for another stay.