The overall experience was alright. But some issues with check-in and the lock on our front door being broken tainted the experience for my friend and I. The lock box code sent to me ahead of the trip didn't match what was written in the House Manual and there was no message notifying me of any updates to the code. We also struggled to lock and unlock the front door despite instructions in the House Manual. Other guests also asked us to lock the door for them on their way out as they couldn't get it to work either. On top of this, we later found out that the lock on the front door was broken. Which was extremely concerning considering all our stuff was in the apartment and none of the individual rooms had keys of their own. More clarity and security is definitely needed. An adequate number of towels and extra soap would've been helpful as well.