This host was unresponsive all the time, and shampoo was not provided. The toilet was broken and we had to manually fix it each time we used it. (The host didn’t even mention it when responding even though we left a message on our first day.) We asked for new towels and they delivered them to the wrong room. We had to days and hours until we hear from the host or the manager. The common area was left with trash and no one cleaned it until we checked out. The only good thing about this stay was the location. Overall, I don’t recommend this hotel to others.