Upon the day of check-in, the host then informed me of the check-in instructions. She was aware of the time I was going to check-in as she had asked the day before. Her check-in instructions were unclear. Considering the host was communicating from Florida and her plan was to have her housekeeper hand over the keys, I expected her response rate to be much quicker. Instead, I was met with having to leave voicemails and writing one-sided messages. I used my friend's phone to call her again and the host was still unresponsive. I had to reach out to Airbnb Support as I thought this listing was a scam. She then called back an hour later saying that she thought the housekeeper had given me the keys already. I then waited 30 more minutes until the housekeeper came with the keys. The apartment was simple and clean. 1 of the 2 bedrooms did not have any curtains/shades, so prepare for the sun to be in your eyes. Check-out instructions were also unclear, as I had to reach out for the procedure.