This is the information I just left for Xie in my message to them. If I could attach pictures, you’d be able to see for yourself.
You advertised your place as clean and it was no where near clean. The bed had hair on it before I ever sat on it. I have sister alocs so there’s no way that was from me or my fiancé. The dresser and tv had dirt on them and the inside of the dresser had items. There were mice/bug traps everywhere, the A/C in the window was filled with dirt, the baseboards were filthy in the room and bathroom and the decorative pillows had someone’s make up stains on the back, but you had them on the bed that had the hair on it… I was disgusted and I tried to find another place to stay, but due to Fashion Week and the anniversary of 9/11 everyone was booked. My fiancé and I changed the bed, sprayed with Lysol before putting on new sheets and cleaned your bedroom 1 as best we could which was not our job.
The rug in room 1 looks very old and like it needed to be cleaned and/or thrown out.
Your other tenants also didn’t make sure the front door was closed several times and I felt that was unsafe for times when I was there alone. I have never seen such carelessness in Air BnBs I’ve stayed in and there’s no way we’d ever attempt to stay there again… there are too many viruses running around for that and even if there weren’t you should have more pride in cleaning your unit better. Room 1 was unacceptable and I’m still frustrated by the experience.