I have mixed feedback for our stay. The location was great with some local bars and restaurants well worth a visit. The subway was really easy to get to and the communication was pretty good throughout the stay as well.
The main issue we had (which became quite an off putting situation) was the toilet getting blocked on the first morning and again later on in our stay. We appreciate that this is a situation that cannot necessarily be predicted however as there was a plunger next to the toilet we guessed that this may be an ongoing issue. Thiago was quick to respond on the first instance but couldn’t get a plumber until that evening, our friend eventually deciding to go for it and try unblock it herself that afternoon which ended up being pretty nasty. To Thiago’s credit, he was very apologetic and did what he could remotely. As we believed that the blockage had been sorted we then cancelled the plumber only to have the situation repeat itself a few days later. The plumber reported back that there was a big buildup of paper blocking the pipe lower down, probably from a number of previous guests. Thiago has assured me that this is going to be monitored from now on so future guests shouldn’t experience the issue.
The other slight disappointment was the overall cleanliness of the apartment, it was in no way dirty but it did feel a little lived in from the last guests. Again this has been mentioned in feedback and we have been told that this will be taken into consideration in the future.
If these two issues get sorted the apartment is a great little place to stay.