Linda and Robert were very responsive and welcoming. Robert picked us up and dropped us off at the Airport for a very reasonable fee - making coming and going easy as well. Their home is quiet and comfortable and in a safe neighborhood. The Q65 bus stop is a few houses down - so a 5 minute bus ride gets you to the 7 subway line for easy access to the City. It worked well for us with it's kitchen and 3 beds. I highly recommend staying with them.