Oscar has been such a big help when it came to being flexible with check in time. I have arrived early to NYC and he allowed me to check in before the designated time. The place was spotless and the rooms were spacious and comfortable for our big family. He offered a lot of dishes and even gave us complimentary donuts and soda, Yum! He is very quick with responses and clear with his instructions. I love where the airbnb was located, would definitely stay here again