We loved the Sonder Hotel!
We can only say positive things about our stay at the Battery Park location in lower Manhattan, NY.
Location: a quiet area but easy to access via car or train. It’s location is right next to Battery park which was great for us considering we have a toddler. We took her to the local Sea Glass Carousel and Playground. 911 Memorial and the World Trade are also within walking distance. A view of the Statue of Liberty is also within walking distance by the water.
Hotel & amenities: The hotel was literally like an apartment. It made us feel like we were at home and not tourists staying in a very small cramped hotel. I loved how every floor had amenities such as lounges, studies, conference room, laundry room which was fully accessible at all hours (we used), a rooftop and pool which is only open during the summer, a card room, a gym that I did use and a golf simulator that my husband used both days that we were there. It was such a treat for him to use the golf simulator especially when it rained.
Inside the hotel/apartment room: our kitchen was fully stocked with pots, pans, olive oil, salt pepper, full-size fridge with ice, a freezer, a coffee machine, a microwave, a toaster, dishwasher, stove, ground coffee and creamer‘s, plates, cups and utensils. Therefore we were able to save money and just make breakfast at home. Then go out for lunch and dinner. The windows let in a lot of natural light there for not needing the lamps during the day. Many people complained about the streaming via the television but we had no problems at all.
They even provided us a highchair for our toddler which was a big bonus. This made life a lot easier for us and more comfortable.
There are tons of extra towels and blankets if you ever get cold. You can also control the settings of the temperature inside of the apartment.
Everything was clean and well-kept up. Even the bathrooms had a sulfate free shampoo, conditioner and body wash. The mirrors in the bathroom were extremely large therefore allowing both my husband and I to get ready in the bathroom at once. This is a HUGE plus!
Once leaving for her airport the front desk let us hangout in the lobby and gave us a recommendation for a car service which was cheaper than a taxi or Uber/Lyft.
At the end of our trip my husband accidentally forgot his wallet in the bathroom stall. Sonder’s customer service was very prompt with contacting the hotel to make sure that the wallet was retrieved and mailed back to us immediately. This was the ULTIMATE plus!
Overall I would highly recommend this hotel/apartment to anyone! When we come back to New York in the future we would love to stay here again.