The apartment was very clean, and the key aspects (heater, shower temperature & pressure, washer & dryer on ground floor of building) worked really well. The check-in procedure was seamless. Location was great - on a relatively quiet street in Hell's Kitchen super close (~5 min walk max.) to bars & restaurants. The WiFi was great - very fast! The apartment is very quiet - I was only disturbed on a few nights by very inconsiderate neighbors (not PropertyLink's fault). The communication from the host was decent. The apartment was a different one to what was shown on AirBnB, so in terms of accuracy that wasn't ideal, but the features were very similar. In terms of value for money, I think it is on the expensive side, but not outrageously so.