This was a great experience! Room exactly as expected, with more storage and amenities than we anticipated, in fact. The bed was super comfortable, everything was really clean, and Carrie was incredibly kind! We felt very comfortable, and appreciated her help getting a car at the last minute when we were leaving. She also helped us with luggage, as we were in transit moving countries, and so had quite a lot. I can't say enough good things about our interactions with Carrie. The apartment is great, just expect to add some travel time if you're planning to be midtown or downtown.