Place was not prepared well for guests. It was dirty in a few places, sheets and towels smelled stale and had strange stains, check-in directions had innacurate information, shower needed immediate repair, and a few other odd things. Furniture was shabby, wobbly, torn, sometimes broken. It did not seem quiet as description stated, with major roadway nearby and school next door. You can constantly hear cars zooming buy and often the school recess with noisy kids at play. The management responded to some requests while arguing about others and not taking responsibility. The location is generally good (except noise) as upper west side has many good shops and restaurants nearby. We felt is was a poor value considering the unit and poor management and would never choose them again.