I advise you not to rent from this cold hearted lady! I booked her unit a month in advance and when we arrived in NYC after 5 hours of traveling, Natasha did not provide us with the lock box code to access the apartment. We reached out to her all night along with a case manager from Airbnb and till this very day she still has NOT responded. She left 10 people including children out in the streets in 13 degree weather. My entire engagement weekend was ruined because of Natasha and she still has not had the decency to reach out to any of us. Don’t let her ruin your trip!