Overall we had a good stay and in all fairness, we didn’t reach out to ask the host to remedy anything. However, many of the amenities did not match the description, or photos, nor were they comparable.
Pros
- Good location in Chelsea- close to several subway stops, Union Square, and West Village
- Good price especially for a long term stay
- Building and neighborhood felt very safe and secure
Cons
- Bathroom wasn’t comparable to photos in listing. Listing showed and described bathroom as modern with either a large shower or jetted tub. In reality the bathroom was tiny and very outdated. Shower in particular was very small with a dirty floor and dirty shower curtain.
- Wifi not usable- incredibly slow or non existent
- Cabinets in dresser were broken, drawers were not usable
- A/C and fan didn’t work, and no ceiling fan as pictured in listing
- No smart tv per the listing, just a regular tv
- Freezer was iced over upon arrival to the point of being unusable
- Listing showed two side tables and one table lamp, room only had one side table and no table lamps
None of these cons ruined our stay, but did make us feel that the listing was deceptive.