Alan met us on arrival, was very helpful throughout our 16 day stay.
He installed 2 air conditioners when the weather got really warm.
Our children live a block and a half away and we are familiar with this leafy, pleasant neighbourhood.
Its convenience to shops and transport is a big plus.
The fully equipped kitchen allowed us to make our own meals and have our family enjoy the occasional meal with us.
After travelling for 4 weeks prior to arriving, the washer and dryer in the apartment were gratefully appreciated.
Access to the leafy backyard enabled us to enjoy some sunshine as the basement apt is somewhat dark. Also our little granddaughter was able to run around instead of being cooped up in the apt. when she visited.
Not having to climb stairs to an upper level suited us as seniors.
We were still able to see out the front windows and the back door.
The security was good.
Plenty of closet space, a radio/CD player, Wi fi, cable TV
Alan's instruction booklet and brochures, menus etc. were very complete and helpful. We even took advantage of a discount voucher for our return trip to the airport.