A wonderful place to stay in NYC. Service is excellent and the premises is spotless. Ronnie’s smile and conversation never fails to kick start your day. The drivers are always super helpful and will go above and beyond to get you to your destination and their conversation is excellent. The night staff made me feel like I was returning to friends. The cleaning staff were incredibly polite and good humoured. One gentleman even stopped what he was doing to help me carry some plates to my room. Huge thanks to them for making each morning and each evening both comfortable and memorable. I would not hesitate at all to return here upon my next trip to NYC.