It was an unusual situation in that I missed my flight out of LaGuardia by about a minute and next flight was not until early morning, so I needed something nearby that was affordable. I was tired and stressed and I am used to places that have easy access through some kind of exterior code lock on the door, and being sent clear instructions. This was different and I was not clear what to expect. Unfortunately my wifi was not working when I arrived in the area and I got stressed out because I could not find any restaurant or business with wifi and so it took me a lot longer to communicate or attempt to find the place. Once I did, they got me a key & I left around 4am for the airport. I appreciate having a clean, safe, affordable home to stay & share in an expensive area like Queens / NYC.