Communication with the host was the worst. We were accused of falsifying information because we were trying to get a refund for a day that weren’t going to be able to make it due to being in a state that was hit by Winter Storm Landon. The location is perfect because it’s right next to Ktown, subway lines, Times Square, and Penn Station. Was very weird that the amount of silverware were consisted of 1 bent fork, 4 spoons, and 1 butter knife. If more than 2 people are staying there please bring your own cutlery. The security at the front desk was so nice. Overall our stay was very nice because we were there for Fashion Week and the place was cozy.