Elena was really friendly and easy to reach. She gave us suggestions on where to eat and was really nice. We had no problem communicating with her. The loft space is located in a neighborhood that looks a bit run down, but do not fear looks are deceiving. The place felt safe and we walked home in the evenings. It is still an up and coming neighborhood so if you wonder a few blocks out you will notice a change. It was located really close to great restaurants and bars. We parked our car on the street in front of the building for 3 nights. Parking was free but if you are staying between Tuesday and Friday you may have more issues as no parking is allowed in the mornings due to street cleaning. The place was clean and had an elevator. The bed however is located in a loft space so we did find it a bit stuffy when the days were hot. But the room has air conditioning. It can be noisy at night so if you're a light sleeper something to consider. Elena did have other guests staying in the living room which we weren't aware of, so just check with her beforehand if rooming with others is an issue. Regarding subway it's like a 3 minute walk to Montrose station on the L line. So an easy commute. Only issue is the L line was shut down for us when we were there for maintenance so that made it challenging, but I can see how easy it would be to get into the city when the line is operating. Overall a good clean spot with a convenient location to the subway. Close to a great nightlife in bushwick.