We didn't meet Reka, but her housemates Erin and Rob were home for much of our 9 day stay. They were so easy going, helpful and kind, and were playful and incredibly patient with our one year old. They were happy to help 'baby proof' the apartment, and shift furniture in our bedroom to fit the portacot. They also made it easy for us to have hired baby gear delivered before we arrived.
Room Pros: The WiFi worked as expected, the aircon in the bedroom was a lifesaver, and the washer/dryer in the complex was very handy. Room Cons: The gym was very small (maybe 3 cardio?), and the curtains in the bedroom weren't very effective at blocking out the light. (Thankfully, Erin got us a thick rug which we draped over and it did the trick. She also kindly offered to get new curtains...we declined!)
The apartment location was wonderful- we felt safe walking around day and night, and there were so many great restaurants and bars within walking distance, of varying price levels. There aren't too many retail stores within a mile, but plenty of delis, pharmacies, and grocery stores. Both the bus and CityBike were super close, but we used neither - instead we walked to the subway (which was only about a 10 minute walk). Once you're on the subway, we found you can get anywhere in NYC very easily.