Ketanya was very communicative and it made things very easy. The space she provided was comfortable and very clean. I really liked the off street parking inside a gate and safe from the streets of New York. She was very considerate and left us a beautiful hand written note, cookies and another treat. I thought it was very considerate. The private side entrance is nice to feel like we are not bothering Ketanya or anyone else regardless of the time we may want to go out. I think the king sized bed was very comfortable and a nice feature for my husband and I. I would definitely stay here again.