It's my first airbnb experience staying here. I was abit sceptical after reading some negative comments about this place. But it didn't turn out that way. Communication with Elaine was good, though she wasn't at home during my stay, she provided me detailed info on how to get to her apartment via email and SMS. The building is old, not for fussy people, but its really cosy with adequate facilities and privacy. The room and bed is clean, comfortable and spacious enough for me. There is a cool retro-looking elevator in the building but i didnt use it most of the time as Elaine's apartment is only a floor up. Nice kitchen, living room and bathroom/toilet. Friendly and cool roommates, who are very helpful in giving advise and directions. Situated in a nice quiet neighborhood where everything is conveniently located nearby with supermarkets, pharmacy, convenience store, mobile phone/phone card shop, eateries, etc. Subway is just a block away, getting downtown was not a problem at all. Walked around the entire neighborhood and didn't feel anything unsafe about it. It's a really great experience and stay in NY. Would love to be back!