I found it stressful when asking about our arrival time at the last minute. We had understood that we had until 11pm to pick up the key and we did not know exactly what time we would be there because we were coming from hours away so, that made us feel like things were going to be a problem.
Secondly, I think it would have been reasonable that we should have been expected to be told about the massive construction project directly across the street. We would never have agreed to stay there had we known the level of noise we would be subjected to. It was right across the street, we did not sleep. Needless to say, our entire trip was impacted.
Thirdly, the apartment was dusty and the shower smelled of urine.