Ramsey was very responsive and friendly. He allowed us to check in early and accommodated an extra guest for one night. There are several subway lines a couple of blocks away, which makes the rest of the city extremely accessible. Several restaurants, fun bars, pubs and markets are nearby. There is not a coffee maker in the apartment, but there are a couple of coffee shops on the same block. We ended up getting supplies (including paper towels and instant coffee) at the market. There are plenty of nice, fluffy towels (but no washcloths) and the refrigerator/freezer is nice. Note that there is no dining table and only a couple of wine glasses and few utensils. The place is small with minimal furniture but comfortable. It's a little on the high side price-wise for the amenities and what was included but overall, we enjoyed our stay.