Paloma was very easy to contact, very responsive, helpful and flexible. We had a very late arrival and a late checkout and both were accommodated with ease.
We felt at home in the apartment (though we spent very little time there!). Paloma has a nice style for her home. The neighbourhood felt safe with a great cafe at the end of the street. Hot shower and comfortable bed.
Given there is a cleaning fee, I do feel the standard of cleanliness could have been a bit higher. It didn't impact our enjoyment but there were signs that the cleaner had not done a very thorough job (dirty q tip /cotton bud on the floor along with dust and hairs about the apartment) I say this only so that Paloma can follow up with the cleaner or hire a new one!! It would only be a real problem if you are really OCD. Nothing horrendous :)