Kat was nice and helped us throughout our stay. She let us drop our bags off before check-in, got us an iron, and we were lent an umbrella. The apartment is near the express bus stop to downtown, but local convenience is expensive and there wasn't too much to do close by. The price point is what got us here, but the oven didn't work, there was only one pan, one bowl, and bare minimum utensils to cook with. The bed was uncomfortable it was a mattress topper with a thin memory foam on top and we could feel the boards underneath and it squeaked so much we moved it to the ground. Even though it's stated that the washer & dryer is shared on a certain day we were uncomfortable with another guest just walking into a private apartment without knocking first. When we were getting ready to check out on the last day, we told Kat we'd be leaving at 11 and made arrangements but the cleaning lady showed up an hour early and rushed us out before we were ready to go. If you are looking for a place to stay whilst visiting NYC we'd recommend staying closer.