Toni is worthy to be trusted, even she seems very busy during our staying in New York. While we first time 9.30th meet up with Toni @NY Brooklyn house, Toni showed us round the house and how to use furniture/appliances, and then left everything to us with complete privacy. The communication was smootly and timely, good host. The apartment is lovely,cosy, neat, and quiet neighbourhood. The location is also very nice, it is few minutes(7~10minutes) by walk from the subway C line @"Franklin Av" (It is one stop to change A line @"Nostrand Av"), in a word, very convenient to getting into the Manhattan center of town and JFK airport. Moreover, there are restaurants/bar and supermarket are nearby. My family really enjoyed a happy stay in New York! :) The most important and useful for us is kettle to boil water (& microwave oven, kitchen unit etc. amenities well prepared) I wouldn't hesitate to recommend this apartment to people visiting New York - it was a much happier experience than any hotel we could have got for the same/or even higher money. As our 3rd time experience of AirBnB, it was definitely very good. We would definitley choose this house again next time ~_~