I was very disappointed with my Air BNB experience. After being highly recommended to Air BNB by friends who raved about the experience while still skeptical; I decided to give it a try. I found a property that advertised 4 beds so I messaged the property manager and informed her that I'd be staying with my parents, husband and two kids from Saturday to Tuesday in New York. We agreed on a price and never did she disclose that there was only one bed and a broken sofa bed. Even after, I messaged her and informed her that my in laws would also be joining us on the trip. I asked several times to be reassured we'd have adequate sleeping arrangements and even asked if she had another property available to make sure we'd be comfortable specially that my parents and in laws are older. When we arrived, we were greeted with this unpleasant surprise of only 1 queen bed and a broken sofa bed. The property manager only offered to bring an inflatable mattress to solve the issue. I am very upset and disappointed by this experience. We were uncomfortable and restless all trip long due to our sleeping arrangement. Not sure if I will use Air BNB again.