All in all our stay went well. We were told there was an issue with the flat when we arrived, but fortunately Gerald had another (larger) unit for us to stay in very close by. (One gets the impression that these are 'apart-hotels'; you can tell nobody actually lives in them long-term.) Check-in was easy and Gerald was pretty quick to reply to our questions. The flat is well located for anyone interested in exploring Williamsburg or Greenpoint (but be sure to walk up and down Graham Ave as well!). All in all a good spot to go adventuring in Brooklyn.