Iradj was very pleasant to communicate with before our trip and once we arrived. As mentioned in earlier reviews, he met us at the door to greet us and insisted on carrying one of our heavy suitcases up the three flights of narrow stairs! He emailed clear instructions regarding check-out since he was going to be out of town the day we left. Location was great - 10 minute walk to Times Square and Broadway and just a step or two to Restaurant Row! While we were in town for the Thanksgiving festivities, we ate French, Italian, Mexican and had our morning bagel fix all within a three minute walk! My husband and I were traveling with our 17 year old daughter as a HS graduation trip, which is why we chose this particular place (it had a double and a twin bed, separated by the living room). The apartment served us well. Bring earplugs as the NYC traffic happens all night long, as well as the radiator bumping off and on all day during the winter months!