We had a good stay but some of the lights were not working. We tried reaching out but there was a lot of miscommunication and at a point during our trip, we felt that the host doesn't care any more.
We asked for a late check-out but the host didn't allow it. While we understand that it's a lot to expect but Jaclyn didn't even allow us to park our luggage. However, the house help and the other co-host were nice enough to let us keep our luggage in until we left for the airport (1 extra star for them)
Location is amazing. Every major spot in downtown is within 5-10 mins. Check-in was a breeze and the house was sparkling clean. Instructions were clear and accurate.
I would have given a 5 star if the communication wasn't an issue but would end up giving 2 stars for the experience that we had on the last day.