Louise is great! Check in/ Check out was seamless. My daughter and I had the opportunity to tour the neighborhood and learn about the history of Louise's home. She is quite knowledgeable of the history of the homes and the diversity that makes the neighborhood a true gem. Some food items were shocked in the cabinets as well as a bottle of wine and chocolates! 3 minute walk to nearby subway line that was a quick straight shot into Manhattan. She suggested things to do nearby & all around the city. The porch is comfy and private. Entry to the home is secure. We felt safe and right at home! I look forward to coming back for another great stay!