Ted and Janet were great. Very communicative and responsive. The doormen in the building are wonderful as well. Unit wasn’t as clean as I expected and the mattress was not great but that could be personal preference. Awesome location and a 5 min walk to subway stations plus there’s a Whole Foods down the street! Had to regretfully cut my stay short due to dust allergies. Unit could use some updating but it’s manhattan and it is HUGE for the city.