I think the communication was great and you were pleasant to talk to. Overall, the airbnb was in a great location which I loved. However, that being said, we came in at around 6pm that Friday on March 25 and the entire space was never cleaned. I deserve a refund for at least the cleaning fee portion of the stay. I have pictures that are time and date stamped to show that the space was never cleaned. The rooms were not cleaned, there were dishes in the sink that were never washed, trash that was never taken out, the floors were dirty, the table in the living room was dirty, and as a whole the place did not look well taken care of. I enjoyed my trip to New York City but unfortunately this Airbnb stay was not pleasant.