I will review based on a family of three staying, with a toddler.
Communication was quick and easy. Linda/Robert will make you feel very welcome.
For a minimal fee, pick up and drop off at the airport is included and that is hard to beat.
Th space was big and could easily fit more kids/people. Linda left a few children's toys that entertained my daughter well. The beds are comfortable and neat. It is a space, especially, in NY that is hard to find especially if there is more than 2 in your company.
They are updating the space as much as they can and it will show some parts (toilet/bath) are a little outdated but it is more than functional and clean, most importantly. With items/choices that you can use, e.g.: shampoo/conditioner, lotion, etc. There were some occasional odd noises at night and we figured out it was from the heater.
It is a good walk to the subway station, maybe just 10 mins but would stretch to 15-20 due to heavy foot traffic. Then again, you could take the bus to make it quicker but we did not do that.
The convenience to food and restaurants is excellent! Food that is really good and cheap.
It is a safe, family friendly neighborhood and a great place to stay after a day out in NY, and that was primarily the reason why we chose their home. And we do not regret it! Thank you Linda and Robert!