The ridge is probably perfect for some people. Our room was just barely big enough to fit a queen bed and our luggage, but that's really all the space we needed. In the heart of LES, there is no shortage or bars and restaurants in every direction, but that also means it's a bit noisy and busy at all hours of the day/night. Self check-in is a fabulous feature, and when a fire alarm was beeping in the hallway, the staff were quick to respond to my email. The rooftop is a super cool bonus, with views of Freedom Tower to the south and the Empire State Building to the North. I'm giving it 4 stars though for cleanliness - while it appeared that most surfaces had been disinfected and the bed sheets/towels were certainly clean, The Ridge misses the non-obvious things. There was a little centipede in the shower I was able to quickly flush, the light fixtures were full of dirt, the floors were not cleaned, and some nooks and crannies had accumulated some grime. Not a deal breaker for us, but also not pleasant.