We never got to see Patricia because of the busy schedule we had, but that made no difference as the apartment was as described, it was nice and clean, had everything you needed, even if you wanted to eat in. It was in a good area “China Town” which is a great place just to walk round. The "Freedom Tower" could be seen from the window, that and Brooklyn Bridge was about 1 mile away. and easy to walk too if your a walker like us. There was a great American diner close by “Cup and Saucer” where we had our breakfast, and for an evening meal the “Pies & Thighs” just down Canal Street was great also. Sleeping in the loft was an unusual, but enjoyable experience also. Great value for the money, would recommend to anyone, and would stay there again next time we visit New York.