Troy is a great host. Good communication and very nice. I was late to check in and he didn't even mention it. The room is small, but still able to accommodate 2 people just fine. Private bathroom is nice. The location is right in Times Square and above several pubs. Surprisingly quiet considering the location. There's a skylight so bring an eye cover if you are sensitive to light while sleeping. Also, be ready to go up 5 flights of stairs.