Ariel was very friendly, with excellent communication. He was away when we checked into the apartment and most of our stay but communicated well with us throughout, but also left us to it which we appreciated. The room was great size for the two of us, plenty of space in the joining lounge room, and very private with its own entrance. The wifi didn't really work however, barely connected when we were next to the router, and would often just drop off - made life a bit tough for us to plan our days activities and travels. The shared bathroom was fine, the bed a bit tough but did the job. Overall a great stay in a great part of Brooklyn.