Kiela is kind and easy to talk to. She made sure my stay was pleasant by calling and giving me a guided lowdown of all that came with the room the moment I moved in. The room looks like the picture - with the added bonus of great Feng Shui. I would say it caters to a female tenant-audience (in a positive way). The neighborhood is what you'd expect from Harlem: a little sketchy but right off the main drag of some very nice restaurants, so mostly safe and always alive. I am a young woman and I went out many times around 4AM to pick up food & drinks at nearby delis. (Just walk with some kick in your step.) The block itself was beautiful with a smooth townhouse vibe. I would not recommend the room itself to someone claustrophobic, as it is not spacious (but it's cozy!). Good for creative folk.