This was a great experience in a perfect location. From booking to check-in to fielding a few questions once we arrived, Cloud was very communicative, friendly, and helpful. The 5th floor walkup is no joke(!), but she was very clear in her description so there were no surprises and it was no problem for us. I would also mention for upcoming guests that the bathroom set up is odd- you walk through the shower to access the sink/toilet area, and there isn't any division between the 2 so the floor and room remain a little damp after a shower. However, we chalked it up to an example of the kinds of compromises you make in some NYC apartments, especially in such a great neighborhood, so it was fine with us. The other thing you might want to know is that there are 2 mini fridges instead of a large one. Fully not an issue for us (especially with so many yummy restaurants nearby!), but might be helpful to note if you are planning on doing a lot of cooking. We had a great experience here!