Frances was an awesome host!! She reached out right after I booked the trip even though it was still more than a month away. We had an early flight into New York but check-in wasn’t until 3 pm. Frances allowed us to keep our bags with her so we could get a head start on exploring the city without having to worry about our bags! Frances messaged me the moment her cleaner was finished cleaning the apartment so we could get in early and rest. She made sure we knew she was there for anything we needed as she lived in the building herself. She checked in with us in the middle of our trip to make sure we had everything we needed. The apartment was very clean and we really felt at home. The couch was wide, long, and comfy enough if you had another guest they needed to sleep on the couch.
After we had checked out on our last day, Frances allowed us to leave our bags with her again so we could run some last minute errands in the city before heading out.
We really enjoyed our stay and would definitely stay with Frances again!