The hotel failed to disclose information that ultimately didn’t allow me to check in, and refused cancel the reservation. They insisted i cancel and receive a partial refund. I called the hotel and got HUNG UP ON multiple times, put on hold at 2 am just to realize they were not returning to the call. The communication was poor, but hopefully the hotel itself was up to par. I contacted airbnb for the refund and received it and never got the chance to actually stay there, but I wouldn’t try booking again.