Zuleide is attentive and friendly. She is always trying to help you and improve anything that can make you feel more comfortable during your stay. The building is in a nice area close to the metro station with many restaurants and bars around. My room was the "C" and even is a little individual room, has anything you may need. The kitchen and the living room are big and spacious so it would not be a problem if the other rooms had other guests, there is enough space to share at the same time with people. I am glad to found that spot in NY City because it made my experience much more manageable. I highly recommend it.