Joseph was very kind to wait up and let us check in late at night. I was very disappointed to find that the jacuzzi tub did not work as this was the reason I chose this air bnb. There were also not towels when we arrived and I had a hard time getting a response for Joseph when I requested towel. He did eventually give us nice clean towels late on our second day of our stay. Also the bedroom tv did not work. Beautiful big home. Comfy beds. We had a great stay.