Simon's place was exactly what is depicted in the pictures and more. The welcome chips and water was deeply apprciated by us, weary travellers. The bed and linen were excellent, the whole facility was clean and spacious by New York standards. Simon was such an accomdating host, letting us in earlier than the check-in time. He was easy to contact and his instructions were always accurate. He even booked our car service for us. It was just the climb to the flight of stairs with luggages, (although Simon even carried our heavy luggages) plus the distance from the subway, which was difficult. Otherwise, our stay in New York was very comfortable.