Our stay was great, just what we expected. Ashraful was easy to contact via phone and email and was very welcoming when we arrived. He showed us around, got us extra blankets and pillows, all with a smile. We were out all the days and heard other guests occasionally in the morning and evening but pretty much had the place to ourselves. Although in the middle of a vibrant section of Queen's, the apartment was very clean, very quiet, and the bed excellent. We had a lovely stay and will stay here again.