Alice has been very friendly and welcoming, communicative and accommodating. The apartment is spacious, generally quite comfortable, with extra bedding and towels available. Bedrooms with daylight, a broad living room / kitchen, two full bathrooms. There was a bit of a smell from a couple of the blankets, but otherwise things felt clean. The location was comfortable, just around the corner from the R train, and close by many shops and restaurants. Check-in was smooth, I had help carrying in my luggage, and fast responses to any questions throughout my stay!