Our host was excellent in all regards. The apartment was exactly as pictured. This was our first long-term stay (30 days) in New York City so nothing to compare to other than hotels. I’d say the apartment is gently used and the building is institutional in design. The street noise took some getting used to but it’s New York City after all. Nice fitness room on 16th floor. The washers and dryers worked great. The location is good, central to everything and several subway lines on 23rd.