Alan was a terrific host. He was away overseas at the time that we arrived but the communication was clear concise and very accurate. He was able to recommend great discount tickets for shows and always responded to any questions we might have had. We are first time users of Air BnB and were very apprehensive as a result. We could not be happy with our decision to go with this property. It had everything we needed to feel like we were at home in New York City. Far better than staying in usual hotel room.