If you want to stay anywhere in NYC and you’re on a budget, this is the place to stay. Ted and Tony didn’t interact with us face to face but they were very responsive online. The check in was very easy. They even let us come in a couple hours early! The space is more than enough for one or two people and it’s great for a long or a short trip. They had coffee and tea at the room which was very nice (although i couldn’t figure out the machine lol but that’s more my inability to figure out new technology / coffee machines!) The bed was extremely comfortable and having our own tv in the room was GREAT after a long day. I will tell all my friends staying in New York to come here! I will also be staying again on my next trip. Absolutely FANTASTIC!