Kevin had great communication with us prior to arrival- when we arrived he waited for us to show us around. The house was very clean and tidy. Kevin offered us coffee every morning when he was making his which was nice. He even offered us blankets to take when we went to central park which would've been perfect if my husband didn't forget them. The only negative we had was that there was no door or curtain on our room so we didn't have total privacy when the common areas where in use- however Kevin did offer to put a curtain up!!! Also the front door entrance was very difficult to open until you get the hang the key. I would highly recommend Kevin's place and would definitely stay there again.