The people who work here are very nice we never had an issue with service or communication. My only issue is that the hotel is very dated one of the lamps were flickering the pillows were extremely uncomfortable. If you’re allergic to down, make sure to ask for pillows ahead of time that are hypoallergenic. I asked for some around one am when we were getting in bed and I didn’t get them until an hour later. The bathrooms were not very nice and could use a refresh. The showerhead was loose and the tub had stains. The location is great though, and I think the value for the price is overall good.