My grown daughters and I enjoyed the proximity to everything we wanted to do. Joan was very responsive and her instructions were fantastic! The place was exactly as portrayed. You could hear a rumble from the subway but it did not keep us awake at night. We happened to visit during negative temps, but her unit kept us warm with plenty of blankets and radiator/water pipe heat. We were within walking distance of Chinatown, Little Italy, and lots of restaurants in LES. Metro was easy to get to. The checkin/checkout process was hassle free.