I was really looking forward to this trip and ended up having a very disappointing experience at this AirBNB. I was traveling with 2 small kids and working in the city, and thought renting an AirBNB would be a lot more convenient and homey than a hotel. Little did I know! This place advertised that it had "essential business travel amenities" and it was "kid friendly" but unfortunately it was neither. The first night after we arrived and got everyone settled I went to iron my suit for a big presentation the next morning and discovered.... there was no iron. I looked everywhere, texted the host, and didn't hear back. My only option was to try to steam it out in the shower, so I went to the shower (which is beautiful), turned the handle and immediately got soaked by the broken shower head that spurted cold water directly at the door. After closing the shower door and turning it to "hot," I looked for a place to hang the suit and discovered that all the hooks in the bathroom had broken off, so there was literally no place to hang it. I went back to the shower and after some wrangling managed to adjust the faucet so it didn't get the door all wet, and then hung the suit on the shower door. Then I tried to flip the light on in the shower so I could see when the wrinkles were out and discovered... the shower light was broken, too. Yup. I gave up and decided to just try to finish my presentation, since it was getting late. The wireless didn't work. I texted the host again and didn't get a response (it was nearly midnight, so not surprising). I tried to tether through my cell phone's hot spot, but since there is NO CELL RECEPTION inside the apartment, that didn't work, either. (The day we arrived the hosts sent us an informational email that said we'd need to use their land line for calls because there's no cell service in the apartment itself. Surprise!) The next morning on my way out the door I got several texts from the host apologizing because apparently his wife had broken their personal iron and taken the one from the AirBNB. Okay, my bad luck I guess. He put the iron at the top of the stairs (too late, oh well) and also warned me about the broken shower head (would have been nice to know that earlier). He asked if there was anything else I needed. That seemed nice, so I mentioned the broken light. Figured replacing a bulb is quick and easy enough. He said he would text my family and try to get things fixed that day. That evening, after no one had heard from him, I texted to check in about it. The host replied that 56 people had stayed in the house and nobody else had ever mentioned it. Apparently I was being a pain for...