As a Bronx native, I knew the neighborhood and expected a Bronx basement apartment. This is just what I got. At the time of reservation I advised them that we would be driving straight from Florida. This being a 20 hour drive I was hoping the accommodations would be ready. I called at 2 pm on the day of our arrival, because we had not received the code to the door yet, at which point it was given to me. I then asked if we could check in earlier at 4:30 and was told ok. So we showed up at 4:30 and they were just in the process of cleaning. We couldn’t check in until at 5p.m.
At this point all we wanted to do was shower and sleep but were unable to because there were no towels available. By 9 p.m we have only received two towels for 5 of us. I decided to take a shower and use the paper towel to dry. The bathroom was a disappointment. The shower head (replaced by day 3) was spraying all over and making the floor wet, there was only a shower curtain (fabric) but no liner and the grout was moldy and had many cracks. It was hard to regulate the water temp.
The size of the apartment was good for 5 adults. The Futon needs to be addressed. It is ok to sleep on but as a couch it slides down each time you sit on it. The TV took a while for the kids to figure out how to turn on but once we finally got it we still couldn’t get local stations to see weather/news.
The keyless, I was never sure if it was locked or open. The Bronx is not somewhere you want to be unsure if you’re secure (extra key to lock top lock).
It was very nice to have AC (atypical for NYC). But I don’t remember window units being so loud. It was hard to sleep with them going and being on the ground level you can’t sleep with the windows open.
Parking was not a problem. Just don’t forget to read the street signs. I forgot about alternate side of the street parking and received a parking ticket.
The garden would have been nice placed to sit but it was overgrown and hidden on the side was a pile of recycling/garbage.
All in all, the entire place was OK, their parents were nice and response time ok. There is a need for a new coat of paint for the dirty walls, and the bathroom needs some work but the place is a great size. If I needed to say in the Bronx again I would not stay here unless it was my last option or if some improvements came from these comments.
I couldn't wait to go home.