Javier wasn't there to check us in, but was available every moment we needed. We got in very late, and he had his roommate pick up out key and have it ready for us, and buzzed us in. Normally you pick it up at a laundry-mat, and it is open until 11pm, so we were a bizarre case in which our flights got delayed very late. But again, Javier was so kind and immediately found a way to make sure we got in. His roommate was quiet and kind, and Javier checked in with us to make sure we got into the room, as well as the next morning to make sure everything was going ok. Fresh sheets and towels were there, and everything was very clean and nice. Close walk to all things in williamsburg for a stellar price. I would def stay here again.