We came to NY aim the hottest weekend of the year. Unfortunately the A/C failed the day before our arrival. Eric communicated with us for the next days and worked diligently throughout the weekend to resolve the issue while we were waiting at a hotel.
Finally, we were able to check into the apt and call it our home for the remaining week. Location is amazing, apartment was great fun for the family.
Eric and his crew were thoughtful and transparent all the way through. The inconvenience we had at check in was nicely reciprocated by a late checkout on our last day.
All in all - lovely space, great host, amazing location.