Earlene was incredibly accommodating with an early check in which really helped us out. There was no hand/dish soap in the kitchen and one the bathroom’s soap dispenser was watered down. There were no basic shower amenities like shampoo or soap and the towels were small and sad. The pictures were a little more glammed up too. The single bedroom is basically big enough for just the bed, but worked for us, just good to know. I didn’t measure but I’m quite certain the bed in the front bedroom is not a queen as advertised on the listing, but a full. I understand it’s Brooklyn and there’s noise, but you could hear people walking by on the street when trying to sleep in the front bedroom not to mention ambulances and other cars. The heat worked great for us and we were grateful to have space we could spread out for a party of 5 people. The subway station was a 10-15 minute walk so very accessible. Earlene was very responsive and helpful. Cute coffee shops and some delis were nearby. Felt safe. Overall it worked.