For the most part, this place is fine. It's in a very solid location with paid parking nearby. However, on our first night, we were placed in a room without working heat. There were not clear instructions for how to contact the front desk, so I had to go down to speak to them in person. They were ready to tell me to just wait for the room to heat up (I was waiting for over an hour for the room to heat up by this point), and only after I insisted did they send a worker to inspect the room. After their inspection, it became clear that the heat wasn't working, and the worker went to tell the front desk. Another 30 minutes passed (with us in <58 degrees) with no communication, so I went down to the front desk again to check on it. Without an apology, they moved us to another room. Overall, the experience was very detached and seemed unfriendly and inhospitable. I'd stay here again if necessary, but not before looking at other options.