A bit smaller than expected; we had to call down for extra towels (we were two people and only given one large towel) and pillows (2 small pillows), which came fast. Was relatively quiet and VERY central to everything we wanted to see. A complimentary coffee/tea/hot cocoa station would have been wonderful with the cold weather or to wind down. We were there to do our own thing so we weren't expecting the service(s) or check in' to be anything personable.