We had a great experience in Gretchen's unit, and would recommend it to anyone. It was clean and spacious enough for a family of 6. It was about a 10 minute walk to the metro. You could be anywhere in Manhattan in 30-45 minutes. We felt safe in the area, even retuning as late a 1:30am. We enjoyed grabbing breakfast just around the corner at Fat Doughnuts daily as well. Gretchen communicated with us throughout the stay. We didn't need any assistance, but I have no doubt that Gretchen would have been there to fix anything in a moment.