Jeff, the host, answered all our questions and doubts very quickly all the time. One of our concerns were how to let him know of our arrival for the check in, regarding our plane was delayed and we only had wifi at the airport and no cell phone signal. But Jeff quickly gave to us a B Plan instructions and we had no troubles at all. The apartment is on the first floor in a neighbourhood with many spanish speaking people and very friendly. My daughter and myself were coming back late every night and always felt secure, besides we noted that a police car was parked at the corner everytime we left or arrived. Several groceries stores and restaurants are in the area and the most important, 2 subway lines to go anywhere we wanted uptown in Manhattan. Jeff gave to us very valuable recommendations about places to visit and transportation so we never had any trouble. The apartment was very quiet and peaceful for New York, and Jeff and our room were in opposite sides keeping privacy. Our room was very big for 2 people, with two big and confortable beds. We had our own heaters and never we felt cold despite the low temperatures outside in February. We have room for our clothes and baggages and even our own table and chairs plus a huge TV screen. In the kitchen it helped a lot to have a small fridge for our own use. The kitchen is small and sometimes we had to manage to use it at the same time, but most of the time we were outside. For pet lovers, we really deeply enjoy the company of the sweet April female cat and the young Franklin, a playful male cat who probably thinks is a dog! We miss them so much! Something very important for us was the check out at 12:00 hs, regarding our plane leave at 20:30 hs. Jeff organised everything helping us to leave our baggages in the apartment to retrieve them by five o'clock when living to the airport.