The staff was very professional, helpful, and friendly. It was a great location (close enough to all tourist attractions and theater). It was an interesting hotel/ AIRBNB concept, with everything needed. There was not an on-site restaurant, if this is important to you. We loved the fact that the suites have two full bathrooms. It was more like a hotel that provides more room space for equivalent prices of a single king bed room in Manhattan. ($355/ night)