About the apartment: exactly as in the photos and accommodated 4 people super well. Located 2 blocks from central park, and has a metro station on the corner, being approximately 25 minutes from times square. We did not meet Kate, but her friend Alex met us, gave us all the tips about the neighborhood and made it much easier for us to check in and check out. The messages were answered super fast and we had no problem. Our stay in NY was wonderful.