Very helpful host , when I told him I was cold in the room because of the ac in the window he came in the room right away and took the ac out the window . He always made sure we was good no matter what time of the night it was. He answer the text within 1-2 minutes . He gave us a heater for the room and stuff and asked us is there anything else we need just text him . But once he took out the ac out the window and gave us the heater the room started getting warm . But besides that I would stay there again. Good big 75 inch tv and great host