We did not see our host during our stay and the only contact with him was a brief email on the first day,but we had no problem gaining access to the apartment as the instructions we received were accurate, the area was a bit more rough than we excepted and would not recommend traveling home to late at night.There were six in our party and as we had to use all the rooms as bedrooms it would have been good if each room had a door of its own for privacy.However we had everything we needed for our stay and feel that it was good value for money.