Clean, nicely decorated, great place to stay! Very easy check-in. Awesome location- could walk to Central Park, Times Square and Broadway, Subway station to get downtown. Lots of food options all around! The living room was comfortable for our family of 5 to relax and watch TV, and my son said the futon was comfortable (definitely not big enough for two adults as advertised, though- max sleeping is really 5 people IMO). Yes, it's very small- it's NYC! One bedroom is a little bit more spacious than the other- the smallest one is almost entirely taken up by the bed, the larger one has a little more room to walk/move/put suitcases on he floor. As other reviews have mentioned, the bathroom is comically tiny- it worked OK for us (two average sized low-maintenance adults and 3 kids ages 5-13) but honestly would have been a problem if any of us were larger people. Like another review mentioned, the kitchen is very nice and it was great to have, but you can't really use/open the fridge because the table and chairs are in the way. We knew these space issues going in, so were prepared and it worked out fine for us. We would definitely stay there again if we visited NYC again!