Friendly greeting, offering cookies and cold or hot beverages. Esteban and his family were delightful and always available. We had no problems. One of the cleanest places we've ever stayed. Breakfast cooked to order and complete. We had a wonderful time, talking with Esteban and his wife and a couple of his daughters. The neighborhood is busy (mostly Hispanic) with hundreds of stores and restaurants within walking distance. Three blocks from a subway that takes you to Manhattan in 20 to 25 minutes.The room was small, but comfortable. We stayed there for two nights and would stay there again.