I've had excellent experiences with Airbnb stays but Min really deserves an A+++ I stayed here from May 2020 through the end of September 2020. Min was respectful of my privacy while checking in, letting me know she's a text away. Every month she'd offer to send over cleaners, when the muggy NYC heat hit she was concerned with my comfort and even arranged for a 2nd a/c to be installed which I felt guilty about but she assured me it's her job to ensure my comfort. She was quick to respond to any issues and seemed sincerely concerned to resolve things asap. She's the best, honestly can't get better then her. What adds to her "up and beyond" hosting was her ability to handle things from across the world as we both dealt with housing struggles during the world pandemic. Truly a host that shines!