From start to finish before and during our stay Negra was always available to answer any questions and help if possible. I had a few questions before and during and Negra was always prompt in responding (Even one night where we got home late and needed a take away, she let us know the food had arrived 12am!!)
The home itself was exactly what we wanted for the 4 of us it was the perfect size with a lovely kitchen with all things needed to cook a meal if you really wanted to, we cooked breakfast most mornings. Close to a shop the eggs are much nicer than the uk and a 30 second walk from the house to 46th street subway it was a perfect location to get to New York Times Square which was 20 minutes one subway ride.
The subway is relatively easy to use, I found it very easy but I work on London Underground customer service however my mum and aunt found it ok to get around on.
We arrived 2 hours early and Negra being a good host allowed us to leave our cases in her apartment until it was ready which was very nice of her as it was last minute as we messaged as we was outside the apartment, also being late to inform her that we needed a late check out she was able to get the cleaner to come an hour later.
The steps are not as steep as you would normally think steep. This was not a problem with my aunt who has arthritis in her knees. Coming into the apartment there was milk left for us with some other bits and the tv was large but we didn't use it so often.
We didn't bump into Negra again the whole holiday which showed she left us to our own devices which was very reassuring. Unfortunately I didnt get to meet the husband however my auntie said he was a lovely man who was also quick to offer help if needed before he headed off to work.
If we return we would stay here again and we would recommend this apartment to anybody who wants to save money for more spends in New York, for the sake of 20 minutes on the subway which we did not once find Intimidating or dangerous and we were coming home from 9pm-1am every night we barely had a minute to rest in NYC. as it was our first time we wanted to do as much as we could in the 8 days we was there.
The area itself was also safe no problem walking down the street late at night.
5* ideal for what you want.
Thanks again.