Hope's place was genuinely excellent, mostly because it's really well kept and comfortable, and all the little things were perfect, things that previous places I've stayed in can sometimes fall down on - like faulty heating, or hot water, or a messy building etc. Hope's building, and apartment, were just in great condition, everything was clean and working, all the basics were provided and to hand, so it was a really easy stay. Add to that that Hope was really quick to respond, everything was as she said it would be, and she made the apt really easy to get comfortable in with little touches like leaving tea/coffee, coffee maker, bottled water, travel toiletries etc. She's also very clear about how she'd like the apartment taken care of, all very reasonable, and left plenty of tips and numbers for help locally if you needed it. Also, apt's in a great area for a business or pleasure visit, it's nice to be on the first floor within the building, and it's a couple of blocks from trains in every direction. Would definitely stay again, and fully recommend it.