This was our first time using airbnb, I would give our overall experience 3/5. The space was as described, the street that the apartment is on is nice enough, but the surrounding area is pretty rough. My husband was not comfortable with me walking anywhere alone. It's also really hard to find anything decent to eat, especially for a toddler.
Our first night there the door knob of the second door (there are 3 doors in a row that lock) fell off locking us out with our exhausted 2-year-old. My husband managed to jam the knob back on and get us inside after 10 minutes of trying. Our host was away but still managed to get someone there to fix it the next morning, which was also a Sunday. Unfortunately, it immediately fell off again so we didnt bother locking it as there was an inner and outer door that also locked.
There were quite a few ants in the kitchen and on the counter despite the kitchen looking clean. Even after I wiped the counter down with Lysol the ants kept coming.
Don't bother calling the only suggested taxi number on the hosts writeup (I think it was called Puerto Rican Taxi), we called it 3 separate times and were disappointed each time. The first man spoke no English, had to use my phone GPS to get us to our destination and only took cash, the second also needed my phone GPS and told me I needed to pay over the phone when I called if I wanted to use credit. The third time we called was when we needed to get to the airport to leave. The dispatcher was rude and told us all the cars took credit and that we were wrong, then 20 minutes later we gave up waiting for our cab that was supposed to be there in 5 minutes and dragged our luggage to the subway.
My husband said he wouldn't have a problem staying here with a buddy but it was not the right fit for our family.