Ferris was a great host for our NY trip to the city. She was very generous to understand our flight arriving a little sooner and was able to let us drop off bags about an hour before original check in time, which helped out so much! Overall very nice comfy place to stay at when staying in NY. It was also very helpful and convenient the location was close to nearby grocery stores, restaurants and subway stations. Would definately come back and stay at this location in the future!