Jen and Hari were very welcoming. During my stay winter storm Jonas hit New York, Jen and Hari were really supportive and helpful through this as I have never experienced such a thing. I was able to spend the day inside their home and felt really comfortable and cosy. The apartment is in a really good location with the subway just across the road, and only a few blocks from Central Park. It is near a really busy intersection, so light sleepers should pack some ear plugs. The house is tidy and clean, there are two cats and a puppy (they are well behaved and sweet animals) however I recommend packing a lint roller as the cat fur tends to stick to clothing.