The location, cleanliness and instructions on how to get to the flat were all great. It was a very hot day and Jewel turned on the AC for us, which was nice.
The problem was the communication and hospitality once we arrived: the key was outside the flat in a lock box although the host was home so we (my partner and me didn’t understand that part) and once in the flat we were greeted from the far end of the hallway.
As we used the bathroom there was a shelf with a note for guests to freely use what was on it and I left two small cosmetic bags on said shelf, because I was not instructed to do it differently. Jewel was on the phone, went into the bathroom, took my two bags and put them on another part of the same shelf while commenting to the person on the phone that “the guests shouldn’t leave their stuff there” and made other comments about us to the person on the phone while being basically next to us (in the hallway). She never said anything to us and I find this to be very passive aggressive and non welcoming.
We were happy we only had to spend one night there and if it was more days we would have canceled.