Anna and Georgia were helpful and responsive. The apartment was clean and comfortable and within walking distance to 3 subway stations, but it’s a long ride into Manhattan. If you have any mobility issues this apartment might be problematic. The bed sits on a platform that’s low to the floor. Mattress was fine, but it’s hard to get out of the bed. Getting into the tub/shower was tricky. However, the apartment has everything you need for cooking and has a nice dining table.