We had a lovely time! Check-in and check-out was super-easy, the room was comfortable and I appreciated how quickly Michelle responded when we had a repair request. The room had a lock on it, which was also appreciated. I loved that the place was so close to the A train. It made it super easy for getting into Manhattan and part of Brooklyn we were visiting. Billie's Hideaway is on the top 4th floor, so you should expect to scale several sets of steep stairs.