Rosie was very friendly and helpful. She asked me about when to check in and how many people are staying so that she can arrange the room accordingly. Even though she was unable to take care of us due to her own business, she let her housekeeper Jenny take care of us. Jenny was also very friendly and helped us a lot during our stay. When Rosie came back, she brought us postcards and cookies, which was so nice and unexpected. The apartment is perfect for a family visiting New York. It is close to subway station. The interior is warm and clean. Rosie is also flexible with check out time if she doesn't have immediate tenants coming. All in all, it was a fantastic stay and I would love to come back next time. Thank you Rosie for everything!