Massiel ghosted me. I made the month-long reservation over 6 weeks ago. On the day of check-in, I started messaging Massiel at 4pm. Between 4-8pm, I made phone calls and sent texts and messages through AirBnb. By 8:30pm, there was no response despite AirBnB support so the reservation was canceled, leaving me without housing the night before starting a clinical rotation at Montefiore. Thankfully, I could afford to book a hotel room overnight and my significant other could help me find me alternate housing while I was at work, but this could have been an unmitigated disaster. It's so frustrating and disappointing, since Massiel has such a good reputation for being a good communicator, as seen in previous reviews.