Overall the place is fantastic and we would love to stay again. We had 4 small children and they loved the colourful cosy space. Check in is slightly painful as someone has to meet you to do it rather than having a lock box. I understand what others mean about some maintenance needed (broken tiles, drawers sticking and not opening) buy nothing that is really an issue. Top floors very warm and water hot. Huge washer and dryer and on a street with little traffic. Amazing