This was our first visit to NYC and it was great! The apartment was very clean, cozy, and had everything we needed (iron, microwave, toaster, etc.) Suzanne gives very clear, easy directions and great recommendations for things to do. I was able to call and text her no problem. The apartment was not too far from the subway and bus stops. Given it was our first time to NYC, we didn't know the area well and found it to be just a little sketchy at night, but you can expect that with city living. We took the subway everywhere and had a great time, I would recommend this apartment! (Sam's Famous pizza nearby was really good)