I didn't get the chance to meet Jaclyn during my stay but her housemate Mattie was very helpful during check in and in making sure I had everything I needed for a comfortable stay. The area is great, there's so much happening in williamsburg! This home isn't on an overly busy street so there wasn't too much traffic noise. I did find the walk from stations slightly longer than Jaclyn had specified, but that could well have been my own ineptitude navigating NYC streets. Overall a great place to rest my head after long days of exploring.