I have been to New York several times and this has been by far one of my best stays in the city. Viviana has a lovely apartment that is about three blocks away from the subway station. She made it incredibly easy for us to check-in and -out. She was sure to keep tabs on how we were doing and if we needed anything else. She had several extra products in the apartment such as coffee, shampoo, and conditioner in the apartment for our convenience. Having bought my fair share of all of these things while on vacation, I truly appreciated her attention to detail to make our stay that much easier and cared for. If and when we return to NYC, Viviana will be the first place I will look to reserve!