I was checked-in by Noelia on the day I arrived in the city. But I believe it was Isaac who replied all my messages pre-arrival. I never met Isaac or Linda though. Noelia said Linda was in Dominica back then taking care of her sick mother. First, I didn't know how to enter the house but turned out the front gate is never locked. So just make your way in and knock the basement door/window whatever you can find bc they live downstairs. Noelia's a very good person, always offers me help if I need anything. The room itself just like in the pictures, quite small but I'm okay with that since I traveled alone. For the bathroom, it was quite nice and clean and shared with other people and there were also other guests in the same floor with me. I don't have any problem staying there. Wifi was acceptable, not too slow, not too fast. House is quite easy to be found from Metro Station (36 street, N line) it was only 4 blocks away. Many restaurants and convenience stores too around the house. I loved staying here. Definitely will stay here again when I go back to NYC someday.