we knew we were taking a risk staying at a place with no prior reviews, but it paid off wonderfully!
our room was on the 8th floor. the decor in and out of the room was gorgeous! We had a service animal with us, and no one gave us any grief about it--just welcomed her along with us. There is parking a block away, and you can unload in front of the building. The subway is super close. there's no concierge, but the desk staff was very helpful to us tourists. there's a coffee shop in the lobby, and a convenience store less than a block away too.
we would highly recommend this place. they really were the highlight of our trip!