Elizabeth was very communicative and easy to be in touch with about arrival and any other questions we had. The apartment is lovely! My parents stayed here and we're really happy with how spacious it was, found the bed very comfortable, and appreciated the having the TV after a long day in NYC. Elizabeth was kind enough to leave some snacks and food. The apartment is nicely located near the subway and was very clean! Not to mention Elizabeth has a great book collection and wonderful art. Thanks for letting my parents stay! It worked out perfectly