Most horrible Airbnb experience I ever had, we had to call Airbnb customer service and move to an other place.
Ian was abroad so he told us that his roommate James would welcome us.
We first had to ask for the address of the apartment (not written on Airbnb) and then for the roommate phone number.
He never answered to our next messages about dropping our luggage and our check-in.
So for our check-in we had to see with the roommate, we asked for dropping our luggage in the morning, he told us to come when we want in the morning and to keep calling him until he wakes up. He never answered, we arrived at 9 am and he answered at 2 am... so we began by loosing half a day of our trip.
Then, we did the check-in and James offered us beers.
We saw that the bathroom was dirty, especially the floor and the closets and that there were a smell of cold tobacco in the apartment. There were also mess in the living room and on the worktop in the kitchen.
It became a nightmare when we came back in the evening. The bedspread had holes, there were no quilt/duvet cover, the duvet was torn, the fitted sheet was dirty, as well as the pillowcases. There were dirt stains on the towels.
In brief, not a correct bed at all, not descent.
We reached the climax when my friend found a porn magazine under the table in the living room and when James came back, just after these findings, totally DRUNK.
It was late so we tried to sleep a little bit here and the next morning I called the Airbnb customer service, we've been refunded and we moved to an other place.