I’ve booked many different airbnbs but have never had an experience like this. I hate to even give a bad review but I don’t want others to go through what we went through. The unit was dirty, especially the bathrooms. There was mold in the showers, one of the sinks wouldn’t drain which then caused it to leak all over the floor. There was no toilet paper or soap. I got stuck in one of the bathrooms, come to find out the lock was put on the wrong way so lock is to unlock the door and unlock is to lock the door. The communication was inconsistent. Usually took a day or two to get ahold of someone. Thankfully after waiting there for over an hour to check-in, someone answered one of the two numbers (that was given to me through an automated response on the app) and told us what unit we were staying in. The door was just unlocked, no keys. The keys were found the next day on top of the fridge. Again, the check in process was not sent to me the day or even hours before. Kitchen was not equipped and the faucet was broken. For our party of 12, 2 people in each bedroom, the unit felt very small. The common area was small and there were no chairs for the table so we used the desk chairs that were in a few of the rooms. Also there were no mirrors in any of the rooms and no bulbs in any of the lamps.