The place has two faces:
The place is very nice and comfortable and spacious, with privacy, in a pretty neighbourhood. There's a lot of natural light inside the room. The family that lives in the house is very kind, they are very discreet and respectful of our privacy. Alexis was nice and helpful, although it’s not her function there.
The B side is the person in charge of the guests, Arlinda, that was practically absent to our requests.
For example, the microwave promised in the description was not there, changing considerably our vacations budget, and she never gave us a proper answer to this fault (-"The last person who stayed in room burned it"...). She almost never solved basic requests as replenishing toilet paper, or lend us a broom (as the cleaning service included is not daily, we ask for it).
We are simple people, we didn’t need more than the basics, and it’s for this reason that we consider it a fault in the service.
We can’t say that it made the stay a bad experience, but we think that they definitly have to work over this details.