We had no trouble finding the flat and getting the keys. Michael met us the following day and could not have been more welcoming, friendly and informative. The flat looks exactly like the pictures. It is a compact, clean and pretty basement flat with a lovely porch leading onto a small garden - a great place to relax after a day exploring the city. The area is eclectic with lots of interesting places to eat. The walking tour suggested by the hosts was a great introduction to the area and highly recommended.