WORST Airbnb experience!!! Living with mice and cockroaches
I arrived late in the evening and couldn’t really appreciate how dirty the place was until next day in the morning. According to the host someone had come earlier in the day to “clean”….
=Bathroom=
The bathroom was clogged the day I arrived. It was in the morning when I tried using it and it was clogged. Had to contact the host twice since he wasn’t replying. His solution? Use the plunger…which I had already done….his next solution? Go and talk to the superintendent and fetch a better plunger….I went and met the lovely superintendent Michele who gave me the other plunger….the toilet was still clogged and spilling dark water….so Michele had to come after she was done with her duties to unclog it…which in the end meant I couldn’t use the toilet in 6 hours in total? Then we realized the bathtub was also clogged. For this we had to wait for Michele’s husband to come help her unclog it using a machine….which meant more waiting.
Overall the bathroom was DISGUSTING. It was not clean at all. There were long hairs everywhere. The tiles of the bathtub, the walls were gray from dirt. It looks like the bathroom hadnt been cleaned not in months but more than a year or years???? Even Michele commented on the state of the apartment itself and the dirty ness of it…..
There were some towels that used to be white but were now grey and full of stains waiting for me to dry my hands….disgusting…in the end i had to buy towels at Target
So i had to spend my first two days CLEANING the whole apartment
The host’s attitude was awful….after I sent him a message about the bathroom being clogged he was like: “oh Michele will fix it so there is no issue” and he seem to downplay everything that was happening, the dirt, the mice, etc….when he should be ashamed of this mess and then he got mad because I dared contact the airbnb team about his mess of an apartment….
=Kitchen=
Dirty. Crusted stuff inside the microwave…a lot of it….there were dirty towels next to the sink. The mini oven is absolutely dirty.seems like it has never been cleaned. There was no space for me to put things in the fridge, which is FULL of stuff and has a weird smell.
=Bedroom=
This is the HARDEST mattress I have ever slept in. I’m not very picky when it comes to mattresses but I thought it was a JOKE when I sat on the bed….everything in the room is dusty and full of things. Overall it feels and is dirty. There was no space for me to out my clothes even though the host knew I was gonna stay here for a month.
There is no remote control for the AC so you have to get what the AC gives you. There are spaces between the AC and the wall.
=THE MICE=
Yep, there is a mouse or many of them? I don’t know if it was always the same. So after putting up with all that what I described before and spending the first 3-4 days of my stay buying cleaning products (because there were none of very old ones in the apartment) I thought everything was clean when I was brushing my teeth and saw something walk from the hall into the kitchen….a MOUSE….that’s when after sending all the pictures from the dirty ness of the place to Airbnb and informing them of the state of the apartment had to spend the whole day on the phone with them trying to see if I could be moved to another place….of course this is not possible since its NYC and finding accommodation from one day to another is literally impossible. So I ended up staying. And this is not new or something that has never happened here….according to the superintendent mice can be found in the apartment during the summer, which of course was not mentioned in the Airbnb ad.
So the mouse was running around the kitchen, on the dishes, on the stove….you can imagine how hygienic that all is…..
=CLEANING=
So i was here for a month…I’m not so sure but I would think someone should have come to clean the , change bedsheets once per week? Even Michele offered the host to come and do it….she didn’t get a reply from the host. I’m a clean person so I kept things clean for myself. So in the end I cleaned and Michele cleaned again after I cleaned around 5 days after my arrival and that was it.
Overall you are left to fix things yourself with the help of Michele, who’s an angel. The host is somewhere in California so if things go wrong like in this case its up to you to fix basic things that should not be your responsibility as a guest. It seems like this place is just to make money out of it without investing the minimum.
It is a shame because the apartment itself is not bad. The location is great. You have supermarkets, gyms, subway stations but the living conditions here are literally deplorable.
I had never written such a long review (and I have all the photos to prove everything, photos which I sent to Airbnb) I even have videos of the mouse!!! I had never experienced this mess before.
Stay here at your own risk