The apartment looked just as it appears in the photos, so there were no surprises. Frank's instructions were very clear, and he included restaurant suggestions also. I had a problem with the AC, but Frank quickly helped to resolve the issue and all was fixed within hours.

The location was perfect, as it is close to so many subway lines and ferries. I really enjoyed the variety of food within steps of the apartment. The neighborhood felt safe at all times. My stay was three months long, and this was the perfect place to stay to explore the city.