Booked with this account when it was ran by a different group of people. Was told that there were access codes to the building and room that I would be given 5-7 days before I arrive. About two weeks before our stay I saw that Janice had taken over the page. Messages her 5 days before asking for access codes, got no reply. Kept doing it every day with no reply, and the day before very few hours, still with no reply. Landed in NYC and booked a hotel, but decided to give her the benefit of the doubt since our hotel was only a block away. Went to the building, knocked on the door- no answer. Stood there for 15 minutes and repeated but still same result. We left and went to our hotel.
Long story short, paid for an Airbnb we didn't get to stay in due to an unresponsive host. We got a refund, but I'm saying this just to warn all future people who may inquire about booking through Janice. Go somewhere else and save yourself some trouble.