Jey's communication was very helpful from when we arrived and instructions to get in. Room was perfect for our visit and room was more spacious than expected. We didn't use kitchen, but it was nice to have available. Bed was comfortable and while it didn't have a street view, the room was quieter because of it. We had a tough last night because the power was out in the building, but Jey was dedicated to help fix the problem by calling power companies and seeing when it would get fixed and ultimately offering to pay for a hotel switch which we ended up doing. Would stay here again.