We stayed with Andrea and Randy for 8 nights. The check-in was flawless and Andrea is very responsive to text messages. They were staying with family the night we arrived and Andrea texted me the code to the lockbox to get the keys. She had made some last minute changes to the room (bed changed from a queen to a double). I told her we really wanted a queen or larger and she allowed us to change rooms to the queen bed. The apartment is small. You enter the front door into a small work space with desk and a small kitchen immediately to the right. The room we stayed in was in the front of the apartment immediately off the kitchen. From the kitchen you go down a short hallway and the shared bathroom is to the left and the hosts room is at the end of the hallway. The air conditioning are window units (bedrooms) and wall unit (hallway) between the bathroom and bedroom at the end of the hallway. A TV is provided in the room with Netflix (no regular TV so I missed watching Tiger win his first tournament in 5 years...luckily I recorded it and saw it when I returned home). Andrea has bread, bananas, grapes, OJ, eggs and coffee available for your to prepare every morning. And, she offered to cook us pancakes on the weekend, but we already had plans for breakfast. We did have the chance to run into both Andrea and Randy throughout our stay and they are a lovely couple. I felt they would do just about anything you requested within reason. I wouldn't hesitate to stay with them again. You do share the one bath in the apartment. We prefer a private bath, but since you only share it with the hosts and not any other guests (it's only a two bedroom apartment) we thought we would give it a try. As it turned out, the bathroom was ALWAYS available when we needed it. And it was always clean with soap, shampoo and conditioner available. We were out late most nights and slept in. Although you can hear a few footsteps when they left for work...I never heard them talking and we were able to sleep in without any trouble. The apartment is very quiet too. The only noise is from outside since you are in the middle of Manhattan. We kept the window open at night (we were there the last week of September) and you can hear talking, police and fire sirens, and cars (beeping) the hum of air conditioning units on the street and traffic. I chose to wear earplugs, but my wife didn't . A couple nights we used the window unit air conditioner which is fairly noisy. I don't think I would want to visit NY in the middle of the summer. The location of the apartment in the Upper Eastside is fantastic. We always felt safe walking from the apartment to the subway. The station at 86th and Lexington (4 min walk) and the one at 2nd Avenue and 85th (6 min walk) are both a short 3 blocks away. We didn't see any homeless people or other scary people even at 2 am in the morning. It's a very safe neighborhood! The Met Museum and Central Park (8 min walk) are only 3 blocks away. There are also plenty of stores (grocery and drugstores) bars and restaurants all a short walk away. You don't need a car in Manhattan! We had a wonderful visit with our son and his girlfriend who live 3 blocks away and her parents who live 3 blocks away. So the location was perfect for us. We can definitely recommend staying with Andrea and Randy. We had a lovely time in Manhattan!