When we arrived, Marjorie was very welcoming and directed us to our room. She clearly explained everything we needed to know about the place and warned us ahead that the bathroom sink's hot water was in need of repair, which we didn't mind, since the shower is right there. Overall, the room was exactly as described, so we had no complaints. Their cat and dog, Fanny and Moxie were adorable and we enjoyed their little visits to our room. The location and neighborhood are both awesome! So close to everything! Only a few blocks away from the subway. For somebody that is used to hotel luxuries, understand that this apartment/restroom may be small, but it is in the perfect location, which leaves very little room to complain.