Vincent was very accommodating and easy to communicate with! He helped me check in smoothly and always answered my texts promptly. For example, we needed to upgrade the wifi modem because it was having connectivity issues, and he immediately called tech support and swapped it with a new modem so the Internet is super fast now! The location is perfect (close to many restaurants, shops, subway stops) and I felt very safe in the area. I'd love to stay here again in the future - thanks Vincent!