First off, I travelled with my husband, 2 boys under 4 and my elderly parents, so we were a pretty demanding group! Kristy was SO accommodating, and very flexible when our own plans changed and we showed up earlier than we had expected. It was a hot day and she met us at the front door with cold water which was so nice after a long day of travel! The apartment itself was clean, spacious and well equipped with what we needed during our stay. We had a lot of places we wanted to go during the weekend, and had originally planned to take public transportation - not an easy thing with kids and parents. Kristy let us know that her husband would be happy to take us wherever we needed to go, so on top of our nice stay, we essentially had our own private car service! They took all the complications that normally come with a vacation and made our stay easy and enjoyable! I would 100% stay with them again!!