The Harlem apartment was very conveniently located, clean, and provided necessities that people may have forgotten (razors, brush, etc). We were able share their common spaces such as the kitchen and use their kitchen amenities as we needed which was very handy so we didn't have to bring our own. The animals in the home were very cute, welcoming and quiet. Unfortunately that atmosphere of the place came up short. We found Pablo very nice, welcoming and funny however Grisula came across as impatient and annoyed. During our first night there we arrived after a 10 hour bus ride and were rather tired. We tried to go to bed but some of the family members remained outside our room chatting until about 12-1. This made it very hard for us to fall asleep. We went out during our second night until rather late. We were hoping to sleep in the next morning but we're awoken to Grisula cleaning the other room that she has with Airbnb. She was vacuuming, scrubbing the bathroom, and changing the bedding at 8 am although people cannot check in until after noon. Some of the expectations of the place were not clearly explained or outlined to us before we arrived. Based on how the room light switch and plug works we accidentally shut off the mini ridge in the bedroom and Grisula seemed very irritated by this and in a very snarky tone and rude facial expression told us not to do that again. Grisula preferred that the toilet lid be shut and told us on a few occasions to close it. The tone used to tell us was not polite. On our last full day we accidentally had an issue with the bed frame panels slipping out. Grisula seemed very annoyed and expressed that this had never happened and she doesn't understand why it happened. We explained that one of us simply sat on the bed and the panels shifted enough to fall out of place. She did not seem happy with the response and left the room quickly. Throughout the stay Grisula didn't make eye contact with us, ignored us, didn't make small talk or offer up suggestions on places to visit. We tended to try and remain in our room as an attempt to not appear as a bother. Unfortunately we will not be returning to this Airbnb for these reasons. We had a fabulous time in New York but felt like a burden within their home. We hope that future visitors will have a more positive experience with the hosts than we had.