She had great communication with me before my arrival. She helped me get settled and showed me everything I needed to know (turning on/off shower, washer, lights, TV, etc.) within the house. She was very flexible with my arrival and departure times, which was very very helpful. The only thing that I can think of that might be a problem for others but I found extremely funny was when I flushed the toilet. It sounded like it was struggling to fill the tank back up after a flush. I giggled every time one of us flushed it. Best way to describe it: mechanic hyena laugh with a few pauses. Wish I videotaped it ...