We had a good stay at the Ridge. No personal communication was required.
The room was small but okay for New York City. The Furniture is a little old tho.
The room is close to a big street, so there is quite some noise (honking etc.).
It is very well reachable by MTA and great restaurants and bars that are reachable by foot.
We only had 1 set of towels for a 1 week stay, so it would be good to exchange them from time to time.