Overall, it was a nice stay for the price/location. The bed was extremely uncomfortable and the wifi literally didn’t exist. If you are a business person traveling and need to work I do not recommend this place. That being said the customer service is great as they are very responsive. When we first got to the place the code didn’t work so I called and it was resolved within minutes.
Ultimately, it is a nice compromise to a typical $400 nyc hotel.