Overall, our experience was amazing with one little kink in the process which I thought could have been mediated if there was a clear concise email. SO, our initial reservation we had was under construction and they had relocated us. Email had the wrong address, so we thought it was a mistake they sent us two emails with 3 different addresses, so we ended up going to the original address to find out the address was for someone else’s home. It would have been fine if we did not have my in laws who are in their 70’s. However, I appreciated the new place we had. It was at Pearson St with 2bed and 2bath, which was amazing to share with my in-laws with common room and kitchen to share. I liked how clean everything was and enough utensils and plates for us. Thank you for the upgrade, really appreciate it. I would definitely use sonder again, through the app or via Airbnb. ALSO, you guys were so good in terms of responses when we were out of the building to input the code.