Vanessa was very helpful, with regular contact prior to our arrival and flexibility in terms of when we could check in. She thoroughly reviewed the apartment features for us, and had a nice binder with pointws of local interest, restaurants, etc. The apartment was quiet and peaceful, with both space and privacy, as the bedrooms are separated from the common area by a long hallway. The kitchen and bath were well done, everything worked, and wifi was fine. The neighborhod is great: we went to see art, and the new Whitney as well as the High Line and Chealsea galleries are all within easy wlaking distance. Pretty much everythin you could need is available at the Chelsea Market two blocks away, and on 8th Ave, one block. The place was just right as a pied a terre for a busy week going about the city, and a pleasant retreat in the evenings.