At first we were given a room in the ninth floor and the room was a little to small , nothing compared to the pictures or description , but after further investigating I spoke with the front desk agent he did apologized and made the everything Right ! We were moved to the 11th floor bigger and exactly what I paid for . The room was amazing , breath taking views and the front desk agent very respectful and friendly . Everything from this hotel was so Good I will definitely be back . The staff and location the hotel itself it was amazing .