The hostess is very nice and helpful. The place is a no frills place, but is in a good location that is easy to get to the square, via the Subway. The space had everything we needed and we appreciated the umbrellas. It is on the 3rd floor, so be prepared to climb a lot of stairs. Dont rent a car, because the city will give you a parking ticket for not feeding the meter, even when there are no meters on that street by her house! Plus, it's too hard to find parking in the New York square, so take the subway, which is safe. We found the neighborhood to be pretty safe, as well.