The communication was great. We received a message from Francis to let us know when we arrive so he could show us around however we arrived at 1 am which is very late, we texted him about parking and the apartment entry and he was right there to help us out. The apartment was also very clean and looked much better in person. The noise level of the children in the early morning was a bit disturbing but it wasn’t an issue because we understood that they are kids. I’d definitely book this Airbnb again.