I completely understand why Phoebe is a superhost! She is absolutely amazing! she was super quick to respond to my questions everytime! I also love the ease of getting into her place. I was a tad bit worried one night because both mine and my besties phones were dying but we made it back in time. My only complaint is there isn't a lot of seating in the livingroom - not enough for more than 2 people - but there honestly is too much to do in NY to be staying in and chillin. The place is beautiful and Phoebe has just about everything you may need during your stay. She even has activities and books for kids if you bring some on your trip! 20/10 I recommend!