Nice early check in. Bad: Stained toilet, bathroom windows do not work & the seal is bad. My husband is a building inspector. Fire escape window didn't work properly & sprinkler was recessed. Windows, it was just like they were open with the noise. We had no heat except for our little heat pocket things we bought with us. I left them in the bed to show them we had to use them. He said he was able to get the heat to 79, I am going to call that as BS. Why have a portable heater? We did not feel comfortable plugging in the portable heater with two melted outlets! We both slept with all of our clothes on because I really felt the beds were not clean & we were freezing. $175 cleaning fee was crazy! I didn’t like his attitude at all when I complained about the heat & other issues. He said I needed to turn it on to work. You can believe who you want, we are not stupid & know how to turn on the heat. Not Happy. Read all feedback, click on his photo, then click again... not all roses!