Great experience! I needed a place to stay when I first moved to NYC and stayed here for 2 days . rosa was very welcoming and accommodating, the room looked exactly like the picture and the bed/pillow were comfortable with plenty of room to put my bags/clothes. She was very nice when having a conversation with, but was respectful of your space and privacy while there. The location was excellent , and tons of restaurants and shops. Definitely recommend to anyone needing a place in the city.