It was a great place, very clean as described in the pictures and listing. Amenities were all there with washer dryer in the building. The location was perfect, right at the heart of little Italy which made our NYC experience great. The check-in and checkout instructions were given a day before our arrival and departure. Only issue was lack of communication, we emailed regarding check-out instructions few days back so that we could plan our day but never heard back. All-in-all we had a great stay