The communication was really good. We missed some things in the kitchen, like a pot, bowls and knifes. But Chad said he gonna change this. The flat is in the basement so it is quite dark, warm (it's quite hard to get fresh air in) and loud cause there are some pipes from the upper bathroom in the bedroom. You need about an hour to Manhattan with the metro, but the station is close to the flat. All in all we enjoyed our stay but we wouldn't like to come back again.