While I never met Caroline, she was very friendly through messages and willing to give advice on things both in central New York City and further afield at Long Island. Though I couldn't take advantage of some of the tips, I've kept them noted for my next visit.

The flat was amazing and just like the pictures (with the addition of a nice curtain between windows and bed to help separate the room). A great touch was the wee welcome book - full of little useful details like local supermarkets, nearby recommended events, nearby takeaways - together with a selection of tourist guides and a subway map. Heating and fans are available if you need them, and the heater definitely works fine (although due to the milder weather at the end of the week, wasn't needed that much!)

The neighbourhood was absolutely fine to stay in - the Bronx has a reputation but it never felt unsafe or unwelcoming during my time there. The only trouble I had was on the High Line in central Manhattan! It's only a few minutes walk from the regular 4/5 and 6 subway lines which both take you directly down east Manhattan, past Grand Central Terminal and on to Brooklyn, so it's ideally located for getting about NYC.

Great stay!