I can confidently say that this Airbnb experience will never be topped. In my situation, I was brand new to NYC as I had just moved across the nation for work reasons. Upon arrival, Mercedes was incredibly friendly and helpful. Anything I needed or was missing, she was quick to help out. Whenever I needed recommendations for food, gyms, stores, etc... she always knew just the place!
On top of remarkable hospitality, Mercedes is easy to talk to and a great listener. Essentially, she is the roommate you always wanted! A clean/organized person who you genuinely enjoy being around. Always there for you when you need something but will also respect your personal space when you need privacy. She even helped me find a driver when I was moving from her place to my new apartment! That right there is 5 star hospitality.
Aside from the hospitality, the apartment is very cozy. I got some of my best sleep in the Airbnb which was so important for when I was starting my new job. Mercedes keeps it very clean and pleasant.
Bottom Line: whatever your situation is, this is the best Airbnb you will find in the area. Not only did I have an amazing stay, but I also met my first friends in New York City by staying in this Airbnb. It was a fantastic experience and I am endlessly glad I booked :)