Ben was super communicative from the get-go. He provided us with clear instructions to get into his place, and was flexible about the time we checked in which helped us out tremendously. The apartment was spotless; clean kitchen, cozy living room, tidy bedroom with fresh linens, and a beautiful view from his terrace. We really couldn't have asked for a more perfect space and host... it made our weekend in NYC that much better. I would gladly recommend this apartment to anyone!