My first long visit to NYC and it could not have been a more memorable experience. First of all, I met everything in place just as advertsed in the listing. Check-in was simple and easy. The place was fully furnished with all of the amenities listed that would make this place feel like home away from home. Honestly, I was already quite pleased at this point. But then there were all of the other ways in which the host went out of his way to ensure that you were comfortable. From the personalized welcome greeting on the refrigerator door to assisting with figuring out the bus route and securing the access card for the entire duration of my stay. Any way in which he could help he was more than willing to so. While for many if not all of us this kind of stuff is the expectation, let's face it, its definately not always the reality. I'm very happy to have stumbled upon this gem. Hopefully I will have the pleasure of being a return guest in the very near future.