Cute but not worth it, I would not have booked had the description been more accurate. There are many more nicer hotels with better services.
Pros: Great location, super cute common spaces and areas although with masks required no one wants to use those now in covid time. Beds and bedding were comfy.
Cons: The restaurant Society cafe, only opens at 5PM. So no room service at all until 5PM. No coffee maker in room. They set up a coffee station down in the lobby at some point with mediocre coffee. This is not in their description or I would not have booked here.
Rooms are small but that's NY in general. But as another guest commented there is a desk but it's pretty unusable because the space was so small. So the layout for a small space is poor.
Staff: No help with, or acknowledgement of, luggage on arrival or departure. Every time I called reception it would take 2-3 times calling (10-12 rings each time) to get someone on the phone. No courtesy calls from the staff for fresh towels or to collect trash from the tiny room (we stayed for 5 nights so...).