Being new to Air Bnb, I was definitely apprehensive about staying in a stranger's home halfway across the country. Once I entered Sophia's home, however, those fears dissipated. It is adorable, cozy and SPOTLESS. I was tempted to go to my planned event and then just stay in for the rest of my stay.
She communicates exceptionally well. Any questions you may have, she'll probably answer before you can ask them. She checks in with you about every other day which is just right in my book. She even sent me a birthday note.
Just absolutely phenomenal service and a perfect place to stay. I would strongly recommend staying here if you're planning a trip to NYC.