It was my first time ever to book an accommodation though this site but it worked quite well for us. We had a wonderful flat entirely to ourselves in a very convenient location. The subway was just two minutes walk and having expressed trains to Manhattan made the journey quick and comfortable. The flat itself was just as on the picture - cosy, clean and welcoming. We had wonderful hosts - Saya and Diego were ever so helpful in every little query we had. They even invited us to share a glass of wine and have shown around their home. We have met their adorable little children who were just as friendly and open as their parents. We had a bag full of clean towels and drawers of fresh linen to our disposal. Unfortunately the weather kept us away from the backyard and the barbecue but there were plenty of regional take-away and restaurants so we were spoilt for choice. Our hosts have left boxes of coffee and water free to use as much as we wanted to. It was a lovely experience and if we ever go back to New York we would not hesitate for a moment where we would be staying - definitely with Saya and Diego.