The hotel rooms are cleaned very well. You have tons of restaurants nearby and they offer room service as well. The food offered by bulter was easy to access and arrived fairly quick which was a plus. The staff was very friendly and attentive to needs. The 24/7 coffee/tea bar was a nice plus. If you get a chance to go to the rooftop; 10/10 woukd recommend. The view of the empire state building is mesmerizing. Overall a pleasant stay.