My husband and I have three basic criteria for the places we choose: clean, quiet and convenient. Giovanna's apartment satisfied those criteria completely. It's an amazingly quiet NYC apartment, in fact, as it's on a side street with little traffic. Giovanna left her place in good shape and was very accommodating about satisfying our need for storage space by clearing out a couple of drawers and brining in a rack to hang things on (we stayed a week, so it was nice to be able to take things out of our suitcases). I'm struggling to think of any criticism -- not much Giovanna can do about the squeaky floor (only in one area), for example! We highly recommend this apartment.