Shae made us feel very welcomed. She sent information on how to access " The valley" in a timely manner. She provided instructions for us once inside. Shae followed up with us to make sure everything was ok to our standards. Shae provided complimentary cereal and beers for us. The Valley is set up exactly how it is pictured. The neighborhood was nice and quite. The Bodega on the corner was very convenient and the workers were extremely nice. My friends and I enjoyed our stay and would definitely recommend " The Valley" to others.