Checking in was fine but when I left the apartment and came back, it was confusing as to which locks you are supposed to lock in order to not lock yourself out. The key to one of the locks inside did not work and I had to text Ayana to come let us in. She came. After I left the unit, she immediately accused me of breaking an ottoman that was located in the bedroom. To my knowledge, ottomans can be used for a footrest and seating in addition to storage. If this ottoman broke while in the normal use, it certainly could not be on me, but on the manufacturer. She has no proof that I broke it but filed a claim against me for $65 through Airbnb for breaking her alleged cheaply made furniture. That is some nerve after saying just the day before that we were nice people. I would never stay here again, not because it was a bad place, but this woman was not friendly and is obsessed with handwritten notes everywhere in the unit. Surprisingly no note on this item she claims I broke.