Communication with the host was easy and quick. Our unit was very clean. The unit is located near the subway, several good ethnic restaurants and a convenience store.
I gave a low rating for our stay because of the following problems.
1) The beds are awful and need to be replaced.
2)The shower curtain was torn
3) Wires are hanging out of the wall.
4) There are three spoons, two of which are either baby or toddler spoons.
5) The bed pillows are terribly uncomfortable.
6) There is a wall socket hanging off the wall.
7) Bedroom light and fan do not work or is missing the control.
8) Faucets need a strainer on them to catch the crud that comes through the water.
9) The cushions on the chairs are worn out and you end up sitting on the seat of the chairs.