Alicia greeted me at the door with a big smile and tons of info for someone like me who was pretty unfamiliar with NY. She explained everything about the apartment clearly and honestly, gave me a great tour of the place as well. She even provided me with a map of NY being that I was new to the city. I had my own private entrance, with a half bath, right next to the kitchen. I felt like I wasn't even staying with anyone else. It was overall a really pleasant experience.