We enjoyed our stay and the room was a perfect fit for us. It suited our needs exactly, giving us a great spot to keep our luggage and sleep, from which we could explore and enjoy the city. Jake was flexible with check-in time, allowing us to drop off our bags early so that we could move around freely once we arrived in NYC, which was enormously helpful.
We didn't give 5 stars for this visit because the shower handle broke during our visit, which made the shower unusable for a portion of our trip. Although it didn't get fixed before we checked out, I appreciated the response that I got regarding the shower when I spoke to someone in person. Overall, we had a lovely stay.