Madison was helpful, kind, and courteous. The house was well equipped with everything to make for a comfortable stay for one or two people. The bed felt like I was sleeping on clouds. Madison also supplied a guestbook that recommended places to eat and other services around the area. The house was a block away from the J Train which can take you right into Manhattan. The neighborhood was not bad at all, it was a little noisey with the traffic at times but your going to get that anywhere in New York. I had a great stay and will be using the house again.