We were escorted in with the help of Alexis' assistant, who was very friendly even though we were dealing with a hectic schedule which shifted and delayed our arrival. The place is lovely, and very modern and comfortable. The location is excellent if you want to visit museums, and special amenities are provided such as a small fridge, coffee maker. and microwave which really helped us out. Meeting Alexis the first day, she was very sweet and her two little dogs are quiet, friendly, and although I am allergic I was very comfortable in the room which was kept very clean.