Carol's was very nice when I arrived, she went over the rules and even went out her way to drive me to the mall. The neighborhood at night is not as safe after 9pm. The room was clean, wifi worked perfect and ac was cold. Only problem which I never write bad reviews is my check out. I didn't know where to leave the keys no text answer or phone. Carol let me keep my luggage there till after work so I didn't think it would be an issue to leave with keys. She reported me to Airbnb they called several times while I was at work and she wanted compensation. The sad part was Airbnb said we won't charge you. 2 DAYS later Airbnb attempted to take 89.90 out of my account 3 times. I was disappointed she requested them to do that because I didn't have much money and original each night stay was cheaper. I even gave her cash for keeping my things there for the night. My card got shut down I had problems all weekend looking for a place. I feel that wasn't right.