Hiroki's place is in a very central area, well located to getting around in Brooklyn and Queens with plenty of shops around. Most of what Hiroki team could do was very well done, such as communication, realistic photos of the apartment, etc.
Check-in was very easy with someone being there to help me and the room was very clean and tidy!
Unfortunately there are some circumstances outside of their control that makes the experience hard - there's a new restaurant/club right beside the building (opened very recently) which is extremely loud most days and since the AC doesn't fully close, it makes both temperature and getting sleep very hard - I think the neighbors are getting annoyed at this place though so it will probably soon stop with the loud music.
The day I first moved in the apartment also had a lot of roaches, which apparently was due to a pipe breaking in the kitchen before - while this got better over time (specially as it everything was always very clean, with a very good and attentive cleaner visiting every week ) I wish it was better communicated to me - this had a major impact in my overall feeling/stay at the apartment unfortunately.
Final thought, overall experience will depend on the roommate as well, the apartment has a good amount of kitchen/house supplies and Hiroki was very attentive with dates and replying quickly to me about getting a extra night, this was much appreciated!