We really enjoyed the stay in this beautiful appartment. The communication was always very fast and easy per whatsapp. One evening we arrived quite late back home in the appartment and found the fire detectors beeping because of an empty battery. Just a quick whatsapp message and the problem was solved immediately. It was very clean, we found everything we needed (and more) ready for us to use, we even got surprised twice with some lovely and yummy treats waiting for us in the hallway, so cute! We can highly recommend the appartment to families looking for a place where you feel like home during your stay in NYC.