Bertha is very communicative and nice. I was there only for a lay over less than 24 hours and so it was just what I needed: a place to sleep.
The room was very clean and spacious.
The only feedback I have is that when I left to leave at about 444-450am to catch my plane I couldn’t open the door ( there were instructions on how to open and it was still confusing) . It was super stressful. They had to come and the door was stuck it took a couple of minutes.