Had this trip been just for my husband and I it would have been just fine, But with two kids this wasn’t ideal for us. Rob responds fairly quickly but isn’t nearby for trouble shooting problems. We ended up not finishing our stay here but Rob was pleasant and we resolved everything civilly. I would recommend for individuals or couples but not families. It’s 3rd floor and a small space. But it was pretty clean and well stocked. The area is good, safe and pleasant for walking to food and shopping.