The apartment is well located, the check in was ok and communication ok. The problem with the apartment is that unfortunately the mattress of the twin room are horrible, boys couldn't sleep because of it. The elevator is also a bad experience, around 1 minute and a half for 6 floors seems an eternity. The kitchen is poor, lack of utensils, for us was not a problem as we didn't use it as we always had lunch and dinner out, otherwise would impossible.