I recently booked at Sonder and my stay was okay because of how little time I spent in the room. They didn't offer room cleaning which was unfortunate. Not that I required much but a little tidy up, making of the bed, fresh towels would have been a nice touch. I will say the staff there was very lovely. Easy to chat with, approachable and happy to accommodate my requests such as luggage storage and assistance with navigating the subway. All in all, you get what you pay for and that's fine.