I would give this stay a 3.5 / 5
Currently the listing is at $5100 / month. For reference, when I booked it, it was around $4300 / month. Here are the pros and cons:
Cons:
- once you arrive, you can’t communicate your issues through the AirBnb app. Instead they give you an email for customer service which only responds on weekDAYS. Since we arrived on a weekend we had a bunch of issues that went unresolved for 2 days, like the following
- The sheets were not cleaned when we arrived. Hair was all over it and it was very gross.
- Additionally there was a carpet beetle infestation in the bed. I found larvae and carpet beetles of different stages wandering in the sheets which was really gross
- The fridge wasn’t working which sucked bc I brought a lot of perishable food since we planned on staying for a month. So those went to waste over the weekend
- Stove didn’t work at first
- Warm water doesn’t last in shower for longer than 20 minutes. If you have a roommate, don’t take consecutive showers :(
Pros:
- as soon as the weekday hit, they resolved most of these issues. Changed the sheets, called the bug exterminator (who was a very kind man and fixed the carpet beetle issue), switched out the fridge with a new one, and fixed the stoves. The responsiveness on the weekdays was great. However the fridge broke again and had to be replaced twice in total
- The place was clean otherwise and spacious for New York. From what I understand it’s not easy to find a 2BR in New York.
- It’s relatively safe since you have to enter a code to get in. It’s also not super cramped which again is a win especially in NYC.
Also keep in mind that they charge you for utilities ON TOP of the AirBnb rental price. For us that ended up being around an additional $200.
Honestly this is a decent place to stay. If we hadn’t faced all those issues at the beginning (bugs, dirty sheets, broken appliances) I would give this place a 5/5. However because we were left to deal with those issues and got no response for two days, it was really inconvenient, especially when some issues persisted (i.e. the broken fridge and the lack of long lasting hot water). So overall, good place to stay as long as you don’t have issues over the weekend and if you don’t mind paying extra fees on top of the rent.