Hi,
When we got to our airbnb we were happy and excited to be in ny. We had a good first night and Asha’s mom was very nice. The second night is where things went left, we saw a mouse in the kitchen and immediately contacted Asha. She was responsive and brought mouse traps along with wine. The mice was caught in 10 minutes and we had to dispose of the mice even though we shouldn’t have. Just when we thought things would go back to normal with our stay, within minutes another mouse was caught on the trap. Then we killed a big roach. When I contacted Asha she didn’t respond until 3am when were already sleeping. She compensated us for the night which we appreciated. The next morning we saw a 3rd mouse and decided we no longer wanted to stay at the airbnb. Asha was understanding and refunded us the nights for the remainder of our stay. Asha did say she will address this issue so that future guests won’t have to go through this.