This is a great location for our visit to NYC to see SNL. The room was comparable to other hotels I've stayed at in NYC at this price point — small, but that's to be expected in NYC. Bed and bathroom were clean, though might need new curtains as I did notice some weird stains. The TV in the room said it had no service, although it wasn't needed at all. Since it's in a hotel, the room did have regular room service which was nice. The only issue we had was that the lock code on the door changed sometime between us being there at 2am and returning at 4am the early morning of our check out date. Despite the email from the host saying the front desk wouldn't be able to help us, they did confirm with me that the host company can be reached 24/7 and sent an email to them about our issue. I went back up and called the number I was provided through Airbnb and was put on hold. During that hold, someone from the company texted me to ask what the issue was, when I told them the code had been changed on our door and we were not able to access our room, we heard the door unlock and quickly opened it. I heard via text a minute later that they were able to remotely unlock it. All that to say, not sure why our key code was changed in the middle of the night, but we were able to get back in fairly easily after our initial heart attack.