While Eric's place was just as described and absolutely lovely. Clean...except for the lack of towels. (Glad I had my own to take a bath). I assume the towels were overlooked as most everything else was provided, including toiletries. All I have to say the communication was lacking upon day of arrival, but perfectly adequate beforehand. After being unable to reach him through the app though, we gave him a call on the number provided and we're met with, "A text would have been better." -click- He then met us outside, rushed us through the entire apartment- pointing hither and yon at things, mumbling, and then promptly left to return to watching a game, we assume. As we could hear some sort of television event through the ceiling but not obnoxiously loud or late into the night. If you're looking for a hands-off check in process or the speediest one ever, you've found it.