Chris was extremely kind and welcoming. Our room was small and simple and had some character with an exposed brick wall and a painted mural. It was perfect and exactly what we were looking for. We loved the location and were really impressed with how clean everything is here. Bathrooms and showers are shared hallway spaces. It was nice and quiet and relaxing and was a great place to come back to after meeting up with some friends. We would love to come back next time we come to New York!