I cannot thank Giancarlo enough for his grace and communication on one of our worst travel days. We traveled during winter storms across the east and mid-west, with flight delays and cancellations lasting nearly 24 hours. His flexibility with check-in time provided comfort during an otherwise stressful arrival. The apartment is wonderful. We had everything we needed and the patio was a treat. It’s a lovely place in a great location. We would love to return for another stay.