This was my first Airbnb experience, so I didn't know what to expect. Lola made me feel very welcome before I arrived. She gave me helpful advice on how to get there from the airport, and was waiting to let me in at the pre-arranged time. She was sensitive to things I might need while staying there, and offered to help in various ways (inside the apartment), and also to give advice on how to get around the city. She was very generous with her space, willing to talk if I was in the mood to chat, and gave me privacy whenever I needed it. I felt very safe and secure at her apartment - she always let me in through the security system and locked up behind me. (I didn't have a key, so we had to negotiate the times I would come and go.) The apartment was clean although very small - that's New York, right? There was a good closet with hangars for my clothes, which I really appreciated. The neighborhood felt pleasant and safe to walk around, even between midnight and 1 am. It was very urban, filled with little shops, restaurants and bars. This was both a plus and a minus, as it stayed a bit noisy all night. I finally figured out to turn on the fan so I couldn't hear the street noise when sleeping. There were bus lines and the metro (subway) nearby, and it was a half-hour walk to lots of interesting places (Times Square, the UN, etc.). All in all, I enjoyed my stay there and would come back again.