Yael was very kind and the communication was always there. As for the place itself, it was spacious for an apartment in NYC. Please note that it's beside a school, so there were parties and loud music playing from the other buildings/rooms. During our stay the AC started to tick in the middle of the night and the bathtub was on the more dirty side. The subway was a 7 min walk which was very convenient, however coming back in the evening did feel unsafe especially walking back to the airbnb. Aside from these things, we overall had a good trip, and everything in the photos/ads is what you get.