Andrew was a friendly and responsive host. The apartment was clean and tidy. When we checked in, the heater and hot water were not working, which were fixed promptly. Until the heater was fixed bathroom was freezing. When we requested an additional saucepan, Andrew kindly offered to pay for it, although we managed with what was there. We felt very much at home after the first day. Thank you, Andrew, for helping us have a memorable experience in New York.