I've stayed here twice now and have been extremely pleased with the hotel and location. However, now that the roof bar is open, it's a lot less quiet and more people who aren't guests come through the hotel.
Front desk not super friendly, and it is strange that they can't look up when rooms will be ready. It feels unhelpful when the front desk says "wait for the message that says the room is ready" with no timeframe when an employee should be able to look it up...
Just small things but I know I'll always be looking at this hotel when I come back to Manhattan.