We were scheduled to arrive in NYC on the day of the Superstorm, and Leo was very flexible in allowing us to change our arrival and departure dates. He also made a tremendous effort, in very difficult circumstances, to get the apartment ready, despite power outages and transportation difficulties. During our stay he was available by phone to answer questions and get help as needed. The location is convenient, with lots of stores nearby; the apartment was clean, comfortable and very suited to our needs (even having 2 friends come to visit). The kitchen was well supplied for cooking and preparing meals. Overall it was a good place for us to stay, even in the midst of the aftermath of the storm!