I booked Raymond and Heather's place after seeing everyone else's reviews, and I was not disappointed. I didn't see/interact with Heather much during my stay with the exception of at the beginning of the trip when I was trying to check in. There was some initial confusion about picking up the keys, but Heather was prompt in her response to me and was able to successfully get into the place.
Most of my interaction experience was with Raymond, as he seemed to be home more often. Even then, if you tend to keep to yourself, as I do, he has no problem giving you your space. And if you do choose to chat with him, he's honestly one of the most authentic, kind-hearted people that I've come across in a long time. I couldn't help but feel comfortable in his presence, and I really enjoyed listening to him talk.
So about the AirBnB: location-wise, it's definitely located in a more "industrial area" that seems to be up and coming. It would seem sketch except I stayed in this area during my last trip to NYC, so knowing that, it seemed better this time around. There's also a hotel located kitty corner to the place, so that helps, too. It's probably a 7 minute walk to the subway station, which isn't too bad.
Additional deets about the AirBnB: It's at the very top of the building, eg, four flights of stairs, so be mindful if you're a heavy packer because you will have to carry that alllllll the way up (great for a mini cardio + lifting workout though).
The space that you stay in, even though it was sectioned off by a divider, still felt like a private room. The bed is a sectional couch, which isn't the most comfortable compared to a regular bed, but the sheets were clean, and if you just need a place to rest your head, that's all that matters. Bring an eye mask because there is a skylight overhead, which will wake you up early in the morning (summertime), and ear plugs since it's located off a busy road. The place itself is fairly clean and feels very home-y.
If you're looking for a comfortable place and are on a budget, definitely would recommend this spot, and thanks Raymond and Heather for a wonderful stay!