The apartment was newly renovated and clean. The location is convenient and close to two subway stations. The cat was friendly and did not bother us at all. The room is big and could easily fit two people and the luggage. In addition to that the building has a great rooftop where you have a great view over Manhattan. Laura always responded quickly and we only had small problems with the check-in because we did not have an American Number/ Internet access and Lauras plans changed.