Family of 3, 2 adults and our 16 yr old, stayed here for 5 nights on our first trip to NY. Top Notch from start to end- Shuttle service was amazing, Felix was the best! Front desk more than helpful with maps and directions and overall service. Loft suite was spotless and comfortable, and very interesting and unique art installments, from the coffee table (loved it!) to the antique oil can Very funky, arty hotel. Manhattan was quick subway or ferry ride away - Exceptional! thank you.