Joy is very nice and friendly. The place has a great location, about 20 minutes to midtown. The dog is super friendly and sweet, definitely added fun to our trip. The only downside is the air mattress and the size of the bed. My partner and I are both tall, so it's difficult for us to stay on the bed together... Also because it's an air mattress, when one of us moves slightly on the bed, the other one could feel the move quite intense... I would book the room for one person rather than two in the future. Other than this, all great!