I’ll start by saying that the location was great, the check in was easy and the bed was comfortable. The pictures make the room look a bit nicer than it was. Hot water is scarce. We checked in on a Friday, on Saturday ALL of the power outlets blew out. I notified the man at the front desk and he called someone right away. We left for dinner and returned to the room just after 11pm. Still no working outlets. I went back to the front desk and told a different man that we had no working outlets and basically got an “oh well, we are full so I cannot move your room and the person who can fix them will not be back until 7:00 am” So we were in a room and only the lights would work. No television, no way to charge phones, dry our hair or use the space heater that was left in the room because the main heater was blowing COLD air and didn’t work. We are from Florida and it was 40 degrees that night. Needless to say we were cold. Another woman heard me speaking to the front desk and told me that the customer service was horrible and she had only one working outlet in her room also no hot water. The guy at the front desk also suggested I leave my phone at the front desk to charge. We woke up the next morning and stayed until about 9am, nobody ever showed up to fix the outlets. This was a very disappointing experience and we won’t be back.