Norman is a good host-very quick to respond to problems and questions. The air beds were fairly comfortable. We were very comfortable-3 adults, 2 teens and a child. The window AC units kept us cool and helped lower the humidity inside the house. Thank you for having a nice selection of cereals and snacks on hand. The fridge was stocked with some condiments and spices which was nice. Plenty of silverware and dishes. We were very comfortable!