Tracy was kind, helpful and friendly and easy to get hold of if you need anything. Lots of space here, a well-equipped kitchen so you can cook, and a HUGE cupboard/walk-in wardrobe so you can unpack, hang and shelve things, and not have to trip over your suitcase all the time! The area is great, there are three places to eat just by crossing a road, a great cafe with nice coffee and food & wifi (Muse cafe) two short blocks away. The subway is a short, well-lit walk, there are countless shops, takeaways and restaurants nearby. I'd be happy to go back here any time.