The place was very nice. I wasn't sure what time I was going to check in but Ric was accommodating. I wasn't able to check in at first but he helped me resolve it later on after a few phone calls. Otherwise, Ric left a nice care package, suggestions for things to do around the area and was very welcoming/accommodating. There is a window in the room and so sounds from the street might be a bit loud. It is also located in Harlem and if you're not comfortable with that might want to reconsider booking here. Personally wasn't really a problem for me.