Communication with Sara was always extremely prompt and she was very flexible in terms of check-in (which worked seamlessly with the dry cleaners next door) and check-out. The location is perfect - easy access to shops, restaurants and the subway. It's a pre-war building and has a restaurant downstairs so the entranceway smells of food sometimes but you don't smell anything when in the apartment which is very clean. The living room is flooded with sunlight when the sun is out. There is good closet and dresser space and the kitchen is well-equipped. The steps up to the first floor are shallow and steep but thankfully it's only one floor up. If you are tall or have very long legs it's difficult to sit on the toilet as there is a wall right across from it so it's a tight squeeze. The water pressure is great! The bed is very comfortable, but bedroom is narrow and its 2 windows look out onto a cement wall that is about 30cm away which makes it very dark and cavernous. However it also makes it very quiet. All in all a good place to stay for its prime location and quietness for being smack in the middle of the city.