I've stated other airbnbs in New York City and immediately from walking into Karen's place it was noticeable how sparkling clean, shiny and fresh Karens place Is compared to other places I've stayed. I planned on extending my stay so I ended up having to check out late and she was kind enough to be patient with me and allow me to stay in the lobby until I was able to make arrangements for my next travel. class act, super sweet person and clearly a professional in every sense! I love staying at her place so much that I requested monthly rates and I'm actually planning to move in once that unit becomes available again :-)