Poor communication on the part of the hosts meant for a very stressful and unpleasant stay. Finding an Airbnb to accommodate 14 people in Manhattan is no easy feat. This listing is one of few able to host a large group, and as such as cornered the market - the value was reasonable, though the location being so north in West Harlem means transportation to main attractions and popular neighbourhoods for travellers added up in both time and money. The unit itself was very well appointed, clean, spacious and as advertised with a lovely outdoor space. With the keypad locks check-in is seamless and easy for multiple people to access the unit without having to worry about a key being lost or shared in the group. I unfortunately would not recommend this particular Airbnb based on the communication of the hosts. As a host myself, I understand the importance of communication and how to ensure guests have a seamless and easy experience. I did not have this experience staying with Jane and May which may the trip stressful for me, and more stressful than needed as I was managing 13 other people. I requested a late checkout and after some back and forth the hosts agreed that it would be possible. We were very grateful! During that conversation they requested that a contractor gain access to the unit on the 2nd day of our stay to review some upcoming work being planned in the backyard. The time proposed was when we would be out of the unit -naturally I said this was no problem whatsoever. Unfortunately both of those arrangements were amended multiple times. And I was receiving multiple text messages each day of our trip with various changes to the agreed schedule. We were then asked to have the contractor access the unit once to review the work to be done, and then again on the 3rd day of our stay to start the work - arriving earlier than we would be awake. I indicate this would be problematic and unfair to those staying in the unit who paid a significant amount to be there. After more back and forth we agreed he would come, an hour later to ensure the guests were awake. So the girls woke up earlier than planned and got ready anticipating his arrival. Then at the exact time he was to be arriving we were notified that he would no longer be coming. Additionally the late checkout was confirmed for 3pm. Then at 11pm at night the night before we were leaving I was notified we would only be allowed to access 1 of the units for late checkout. Not what had been outlined when the late checkout was approved - and at this time we were already out for the evening and not in a position to begin packing and planning for an earlier checkout than was agreed to. The cleaning lady arrived at 11am waking up some of the guests as she...