Alexander is a great communicater, very nice, and recommended some great restaurants in the area. The first night we got in late and were not able to get into the unit. He ubered over right away to let us in which was extremely appreciated.
However, the place itself was much dirtier than we were hoping. We washed all the towels and the sheets when we got there so it felt cleaner. Also the bathroom didn't look like it was cleaned before we got there.