It's a great location, just a few blocks away from Times Square. Hotel staff is very nice and helpful. However, there were a few issues with my stay – the AC was super loud and together with the sirens/motorcycles at night, it was a bit hard to fall asleep. Another minor issue – the staff came in to clean up and switch out the towels during the day while we were out. It would be nice to have the option to opt out of that, maybe a card we can hang outside the door to let staff know we don't want them to clean up our room.