We were welcome by Edwin the caretaker. He show us around the apartment. He inform us that the kitchen light wasn't working and that they had ant problems. These were going to be fixed within the week. The apartment is just like the photo. We had problems with a leaking air conditioner. Within 10mins Edwin was there to fix the air conditioner, and even replace it with a new one. My daughter and I found the people in the neighbourhood to be very polite and friendly. We had the best pizza at Harlem Pizza. It's a must for dinner. Due to the ant problems we found that the bathroom wasn't the cleanest. The subway was a short walk. We did find that the apartment was a little noisy at night - street noise and people walking around upstairs. We did enjoy our time in New York.