I didn't get the chance to meet Lindsay in person, but her brother checked us in the apartment at moment we got to NYC. He explained everything we needed to know, and we felt like they were both available to help during our stay.
The studio is exactly as shown in pictures and it had all the itens anyone could need.
Lindsay is right when she said it is the best possible location in New York! It is very close to Chelsea Market and the Highline, and we enjoyed so much walking around this area, during the day and by night; the neighborhood had lot of cool options.
We felt like home and would definitely recommend it :)