I’m not usually one to leave bad reviews but I feel this place needs attention. This was my first time visiting New York and my first time in Brooklyn. If you are looking for a nice location, forget this place. It is close to the G train but not close enough that someone didn’t try to rob us on the way in from the airport. The streets are not safe in this area and it looks run down and scary. I will give Pamela credit for allowing us to check in super late as our plane arrived late at night. However after that, the next day when I needed an iron i could not reach her to save my life. We finally had to go bang on her downstairs door and a man told us where to find a steam iron. The thing is she told us she would be available after 3pm yet I never could reach her. I never heard from her again until it was time for us to check out and all she did was leave a message reminding us to leave by 11am. My guests and i do not see the appeal at all with this place. Location sucks, WiFi was poor, the shared bathroom is between 4 bedrooms so if the place is full good luck getting into the bathroom. The floors are noisy as well as the AC in the room makes a ton of noise. The window to our room was held open with a piece of wood. The beds have plastic on them that make you feel are noisy and uncomfortable. I mean I could go on and on.. the price is way too expensive for this small room and I can’t believe that people leave good notes. I noticed most of the good reviews left are from foreign travelers who maybe don’t know any better but as an American that has travelled the world this was by far the only airbnb that I am leaving a bad review about. All of the others were great. Too expensive and hardly cozy. Sorry Pamela, but with all the money you are making by charging people so much you should invest in making the place more comfortable and get some better WiFi. She did have water available but that’s about all I can say.. we couldn’t even get the TV to work...