Donna's place is a calm, clean, and cozy refuge on the LES. It is up one flight and in the back of the building, away from street noise. While the apartment is small, there is a good-sized living room separated from the sleeping area by a door, and the space is well-organized. The place is charmingly decorated, with pleasant paint colors and quaint retro items including a remarkable collection of cowboy and Western memorabilia. The location is perfect for exploring the LES and all that the area has to offer. Katz's Deli and Russ & Daughters, where I always stop when I visit NYC, are within easy walking distance. I didn't meet Donna but Lou checked me in and was wonderfully gracious and helpful. Communication with both Donna and Lou was perfect at all times. The only caveat I have is that because of the apartment's compact size, it's best for one person or a couple (if they are small- to medium-size - be aware that the bed is full-size, not queen). Also, the bathroom is tiny (which is normal for NYC) and, though it has a bathtub/shower, has no sink. You have to brush your teeth in the kitchen. But it's right outside the bathroom, so that's not a big issue. I had no problem with it. Unlike at some AirBnBs where I've stayed in NYC, the bed was superbly comfortable, as was the living room which is a very relaxing space with tall windows, a nice big couch, and a table where two can sit and have coffee or a meal. And the entire apartment is kept perfectly clean and neat. This is one of the best Air BnB experiences I have had in several years of visiting NYC. I hope to return and stay here again in the future. Thank you, Donna and Lou!