William was extremely accommodating and friendly. He immediately greeted us upon arrival and helped us with our bags and parking. The space itself was larger than expected and William does a great job maintaining it. It was beautifully decorated for the holidays inside and out. It had so many small touches that were helpful including shampoo & conditioner, makeup wipes and other products. Location to the subway and public transportation is very convenient and there are some delicious restaurants close by! We would definitely rent this space from William again.