The hotel room is far far smaller than what it appears online. When you are at the entrance of the hotel the two guys who work outside are outstanding. Very kind, upbeat , and friendly. However, when you reach the check-in desk the two people that helped me were extremely rude and did not fill me in at all. There was a girl with big lips and guy with dreads who were rude, unhelpful and seemed like they hated their jobs. They charged me a $200 hold but did not fill me in. He gave me the room key but did not explain at all that I would need to also use the key for the elevator to work. Location is great and unfortunately that’s the only good thing about this experience.