I contacted the host early checkin day to infirm second person on the reservation would be checking in. “Eliza”said the first person has to check in an Airbnb rule. She refused to answer calls stating on a call all day to have air B&B handle it. Airbnb, agreed that the second person on the reservation was allowed to check in and they would reach out to the host to tell them. The host responded that they would not allow that, and didn’t care that I wasn’t in town yet even at all yet, and would not consider any resolution that either Airbnb, or I offered other than to cancel, lose my money and rebook, and pay again. We asked if we could switch to my daughters Airbnb account so she could check in, and they refused to do any kind of working with basically robbing us of over $700. We were ready willing and able to check in and the place was completely paid for, for out of town guests that flew in! She was nothing but rude and a thief. Totally just scammed for the money! DO NOT RENT