Felicia was so warm and welcoming. Any question I had she responded quickly on text message. My toddler was playing with the remote and we lost it, Felicia didn't get mad and just asked about it (it was found!). They had great recommendations around the area and the apartment was EXACTLY how it was in the pictures. Also, I asked if our son could go out and play in the yard and she made sure her dogs were inside during that time. Great spot and fantastic host. Good family.