The manager Tony was really easy to coordinate with by email in advance; he and my sister exchanged all the keys/information needed. We highly recommend the place and are so glad we rented it! It is a really wonderful location for Brooklyn or Manhattan access; the street stays fairly quiet and we had no trouble parking. Appliances and modern decor are all good. Stairs in front and inside were an issue for some in our family, but we loved the multiple patios, the spacious kitchen/dining/living level, the excellent bathrooms. Three of the beds and all linens are high quality. It really accommodates 1 couple and two people, not so much three couples, and the extra "bedrooms" are an air mattress beside the piano and a very small fold-out single in a study.