Unfortunately, I cannot write a positive review about my stay here as I felt as though my privacy was compromised on occasions. First, I had a handbag in this apt with several important items, all of which never left the apt; yet, upon opening he handbag the night before my departure I discover that it’s empty. I turned the apt upside down looking for these items and even questioned myself if I brought them to begin with. I arrived back home and confirmed that I had in fact taken them with me and were somehow not in the handbag I had stored them during my stay. Unfortunately, I have no proof as to how these items just disappeared from the apt so I can only state that I felt my privacy was compromised.
Second, my husband was told we’d have window cleaners come to clean the window exteriors, what was not told was that I’d have to let 2 men in through the apt while I was working by myself. I had to leave the door open to feel some type of safety.
Third, we were interpreted (again) to have the window a/c removed by a handyman and the host’s assistant. The assistant was looking around through things in the apt without telling me why until I asked and she mentioned that was looking for the previous tenant’s firestick. Apart from looking around without informing me, idk what kind of communication the host has with her assistant because the host had already interrupted me the day prior with the tenant to look for the firestick. During this visit I also came to find out that the heater was actually controlled by the building and not the tenant so they informed me that if it got too hot to crack the windows open. My husband was later asked by the host to not open the windows so that it wouldn’t run up the bill. This is very tacky as this should be taken into account during the pricing of the listing, I assume it was for the price we paid.
Also, the listing states check in details will be provided 72hrs before check in, they’re not. I had to reach out for check in and check out instructions.
Finally, there was no cleaning supplies nor toiletries when we arrived and had to ask the host for them. This is noted as provided so it was inconvenient to not have them readily available when needed.