My boyfriend and I absolutely loved Freehand. We arrived from Philly at 9am and were able to drop off our bag in the morning and even leave it after we checked out the next day, without a fee! We had breakfast at Studio on the 2nd floor; the food and atmosphere is amazing. When we returned to finally check in, there was a small mix up as the receptionist thought we booked the studio room (twin bed). When I showed her my reservation for a queen room, we were upgraded to a king bed. Fantastic service!! The rooms appear just as it does in the photos and on their website. The only downside i would have to day is that the walls are thin. Our room was right by the elevator and could hear people as they passed and even the couple in the next room getting lucky. Overall, I would definitely stay here again!