A couple things…
1. When we first arrived at the ridge, our room was on the first floor and the window seem to be broken. while it was on the outside it felt a little unnerving being on the first floor so we called and asked to be moved. They did not have a room available that night but were very quick to get us into a new room immediately the next day and even moved our stuff up for us so we didn’t have to come back when the room was ready. The new room was a bit smaller and had a loose jiggly door that made me a little nervous, but the bed was much more comfortable and being on the third floor made me and my husband feel a lot more secure. It was also very clean (rare for NYC).
2. Be aware that the rooms are TINY, so if that’s going to be an issue I don’t know if this place is for you. You also are responsible for your own towels, and there are very few amenities. HOWEVER, the neighborhood is absolutely incredible. tons of shopping and food and very convenient metro stops.