Blanca was super thorough and communicative throughout the stay! Although checkin was much later, she was able to let the people in my party check in early since we were lugging around bags from an early flight. We were truly grateful for that. They are located above a cute grocery store and close walking distance to time square. The only thing that might be an issue for some people is that you have to walk up almost 4 flights of stairs. There was also amazing late niggt 1$ pizza directly across the street at 2bros.