I was happy with my stay and the apartment was very comfortable. Marcia allowed me an early check in and I am really grateful for that. It is situated in Harlem but the plus side is it is in Manhattan and really well connected by subway and bus.
Communication sounded really automated and I felt like there wasn't a human being listening on the other side. They didn't seem to have noted the real date I was arriving and there was no response after I landed ...that too after a an 18 hour flight. I didn't have the apartment number and was not told how to enter the building..I was lucky and somehow got in and knocked on the first apartment. All was well after that and Marcia provided a nice welcome.