There was a big confusion with the check in/check out which was fine and was communicated... except once we got there at 4, the regular check in time, no one was there to help us or answered our calls and we got stuck for a good 30 minutes.
The place was really cute and the space was nicer than expected and the size was good. Area was super cool! The beds were not terrible but those of us who liked firmer beds enjoyed them.