I never got to check in. I made a reservation request - they texted me to inform the house was unavailable over the times i requested.
You would expect them to just reject the reservation, right? Nah, they accepted it.. at 2am! When everyone is asleep.
I already had a hotel room. So I contacted support. This couple tried to “compromise” by “allowing me to check in late” - and charging for two extra nights.
Fortunately for me i had everything in text. So AirBNB gave me a full refund. I wasn’t going to bother with this ever again but Airbnb has emailed me three times asking me to review them.
So here’s my summary: either they are very bad with technology or just crooks. Do NOT accept any changes or information over the phone! Always use messages!