Emily and her assistant are very responsive, check-in/out went so smoothly. We stayed there for three nights, liked the location and the nearby environment. It's in a small residential building with less than 10 units(?), we barely see neighbors, don't need to worry about the social distance. There is no elevator, which may not convenient for someone with small kids though. There was a glitch that the building failed on hot water. Emily managed to get it to work on time. Overall we are happy with our stay.