Santiago was a wonderful host during my stay in NYC. He didn't become upset when I called him early in the morning and woke him up the first day that I arrived in NYC. He allowed me to check-in early and leave my luggage in the room the first day that I arrived in NYC.

He frequently called my phone to make sure that all of my needs were taken care of. On the last day of my stay, he allowed me to store my luggage and come back to his place free of charge after I had checked out. I am glad that I stayed with Santiago versus at a hotel because I would not have received such excellent and personalized customer service.

Aside from delivering spectacular customer service, he kept the place very clean. He cleaned the floor in the common room and bathroom everyday that I was there. He also bought a new bed frame and mattress for one of the rooms. It seems that he constantly refurbishes rooms to please his guests.

In addition, this place is conveniently located next to JFK airport, about 20 minutes by Subway and airtrain.