My experience was fabulous. The apartment was spacious, immaculate and exactly as communicated in listing. Location was ideal-close to the subway and steps from museums, restaurants (of every kind) shopping, cafes, groceries, etc.....The check in was easy; James met me at the front door to show me around and hand over keys. James was extremely responsive any time I had a question or needed help with something. My stay was over 30 days and it was a positive experience from day one.