The location is really convenient and the bedroom was much larger than expected. It was spacious for a NYC apartment and is close to the subway and tram. There is a bus on Roosevelt island too so it is easy to get around. Even without the bus it is easy to walk places. The subway is one stop away from manhattan so the whole city is conveniently accessible. The apartment is a great value and Roosevelt island is a pleasant and quiet part of the city where people are friendlier and more easy going. Crystal was very accommodating, flexible and accessible. The keys were difficult until I figured out the trick. For the front door, you need to push the key up into the top of the lock and pull it back a little bit then it should work. The door to the apartment you need to turn right and then turn left until you feel the bolt move and when you think the key won’t turn anymore, just keep turning it a bit more to the left and that will open the door.