Lorelei and Alex were very friendly and welcoming. They were very responsive, and we were easily able to coordinate our arrival and departure. Their home was exactly as depicted in the photos and described in the listing. It was cozy and comfortable with plenty of space. We stayed at their home while the temperatures in Brooklyn got down to 7 degrees, but we were warm and always felt safe. There was plenty of privacy, and our hosts were perfectly willing to let us be or to chat about our plans and give suggestions for places to visit and eat. Their cat, Elvis, was a pleasant host, as well. The location was excellent - three blocks from the subway and close to several coffee shops and restaurants. I have stayed in a handful of airbnb locations, and this has been my favorite.