The listing indicated laundry machines on site (each floor) and that was true except the host was unable to provide us a card to operate it. To get a new card we would have needed to setup an account online and get a card from a machine and it was a bit too complicated to deal with. We ended up paying $15 for valet laundry service. Secondly the air conditioner only sent air into the smaller bedroom with bunk beds for kids. To cool the apartment we had to run it full blast and hope that the air would circulate through the living room and into our bedroom adjacent to the kids room. The kids were freezing and we were hot. We slept in the bunk beds one night, but they're not meant for adults and it was uncomfortable to say the least.