I went with my son to visit some universities. Tom was very helpful although his wife was not. She was somewhat rude to me and I couldn't understand her when she talked to me. I never got to meet Tom in person but he sounded like a great person. I met him only by the phone, but if I had a question, he would answer me immediately. I really appreciate that. The room and the bathroom were very clean. We were not much in the room but it had the necessary things in the kitchen in order to have breakfast. That's the only meal we had there. Everything was in its place, very organized and had enough room in the dressers to put away the clothing although there is no closet to hang shirts or dresses (which we didn't need to do anyway). It is a great apartment located in a great area. I guess it was like the beginning of Harlem so during the day we would walk to the subway (very near and a great way to do some exercise after eating all that great food in New York). If we were coming back late at night when it was dark, we would take a taxi. I we were coming back during daylight, we would take the subway and walk back to the apartment and would see lot of people coming back from their jobs. Everyone walking in the streets in the area was very helpful giving directions. If I had to rate this apartment, I would give it a 9 out of 10. Everything was working except for the internet the first day but I called Tom and he immediately gave me the other internet password for me to use and had no problems with it. One suggestion would be to put bigger bath towels in the bathroom and when you give out the keys, put them in a key chain so people don't lose them. Other than that, it was a great stay with a great host. Thank you, Tom. I would definitely recommend your apartment to others.