The loft was PERFECT. I don't think I could have found a better place for my group. The photos don't do her loft justice, this place is stunning! Everything was really clean and she had extra towels and linen for our group. The location was unreal. The subway station was so close to our room is was so simple getting around the city. Freedom Tower, the 9/11 Memorial and Brooklyn Bridge surrounded us as we stepped out of the loft. It was absolutely perfect. I would recommend this loft 100%! Upon check in we didn't meet with Jaclyn but her business partner was there to greet us. He was lovely and made himself available for us if we ever needed anything.