From booking, through the stay, and after check-out, Rachel was communicative, thoughtful, responsive, and so helpful. She checked in with us a few days before and during our visit. She gave us recommendations to eat in the neighborhood (Tamra Teahouse - so good!), and also left us snacks one morning. It was very much appreciated! The space was small but definitely very comfortable for two people. The space is also just a 10 minute walk from the AC trains. We felt safe walking through the neighborhoods during the day and night. Would definitely recommend this space for anyone else!