Pros: If you are looking for a no frills, cute, affordable BNB, this is the place for you. It is in a great area with restaurants and train within 10 minute walk. The noise level is very low within the apartment which helps with those who have trouble sleeping. Shower has great water pressure. Easy to book online. Very clean. You are able to leave luggage if you arrive early and room is not ready if you want to go out. Person I did communicate with was very pleasant.
Cons: Response time says within an hour but communication was very, very poor. I had to send messages more than once after no response within a 6-8 hour block and even then the reply wasn't within the hour. We wouldn't have had the expectation if it had not been posted as response within the hour. Super frustrating.
Beds- My daughter described them like "twin camp beds". Super thin mattress on creaky platform. No A/C in the bedroom.
2 people were on the trip for 4 nights and there was only 1 towel for each of them. As hot as it was, they often would take 2 showers a day. It would have been nice to have another towel.
This was also the first BNB that we've been to that didn't provide some complementary water bottles or snacks, like a granola bar or something of that nature, which is what I meant by a no frills BNB.
Key box was a little difficult to use.
Some of the outlets did not work.
Overall, it was a good stay.