My partner & I hired this apartment in early December for our Christmas trip to New York. Nathalia & Gary were very understanding when our flight was delayed & we didn’t arrive until nearly midnight. On arrival Gary was there waiting to show us around the apartment & give us plenty of advise & tips for our trip. The apartment is in the perfect location in Hell’s Kitchen - it was out of the way but still close to Times Square etc. Also close to many great local restaurants & bars! Both hosts had gone the extra mile by providing flowers in the apartment & refreshments in the fridge - they also allowed us to check out later which helped massively. We couldn’t have asked for more from Gary & Nathalia. The apartment was pristine & their was plenty of towels and bedding. The floor boards are very squeaky & it could get a little chilly so the extra bedding helped, but I suppose it was December. Thank you Gary & Nathalia for making our trip very memorable. I was a little nervous with it being our first time using Air Bnb but you calmed all nerves with your friendly approach & help whenever we needed it. We would be happy to stay again.. thank you :) x