Staying at the Sonder was overall a good experience. However our AC was broken apart when we arrived and wasn't working. So it got pretty hot in the afternoon and at night.
We tried contacting and someone did get sent out, but we weren't informed beforehand so asked them to come back. They never did.
The sink in the bathroom also has some issues with drainage, it takes a long time for the water to go down which can be unpleasant when brushing teeth or washing your face.
Another thing we let them know about was the chair, I'm a very small person and I sat on one of the chairs. It snapped, but I believe it was already broken before I sat down.
Other than that, everything was amazing. Im currently in Jersey now and I wish I was still there. The location feels very safe and it's a walkable distance from many places.
The lobby is so clean and the attendants were all very kind to me.
The rooftop is amazing and I miss it! It's a very good place, our room just had a few issues is all.