While the location in Queens was great for us, our experience with John was not.
The stay started off alright with check-in and door code working smoothly.
Our registered group of 6 was not met with adequate towels (only 4 for the whole house) for showers and when wanting to clean laundry we found that neither washer or dryer doors wouldn't remain shut while in use. This lead to clothes being only half washed and not completely dried. This was very frustrating to deal with. We ended up needing to place something in front of the washer/dryer doors in order to have them finish the cycles. Additionally, when John was told about the towels, he responded by telling us that we needed to go and buy our own for the house. After check out, John then charged us for "Missing Towels" and broken dryer/washer doors and a kitchen drawer that we never even touched.