Was very disappointed in this stay. I arrived to Tom's for a single night stay as I was eloping nearby the next morning. I messaged Tom a few times in the days prior asking about a mirror. He never responded. I notified him we would be headed over shortly and also no response. When I arrived it was as if someone had just hopped out of bed and left. There was an unmade bed, wet towels on floor, urine in toilet, food in fridge and rose petals all over. I was with my 10 year old son to make matters worse. I sent photos to Tom letting him know that I think someone had been there. He responded instantly saying he was sorry and the cleaner must not have come. Which didn't make sense to me because why would the towels still be wet if someone checked out earlier that day. Anyway, he offered to a full refund and said I could change the sheets and towels. He then offered for his babysitter to come over and clean if we could leave for 45 minutes at 9pm at night. Someone came and switched sheets. It was still dirty but the sheets were clean and the floor towels and trash gone. To be honest I am surprised by all the positive reviews. Aside from this experience the apartment is very dark, dingy, and the hallway it shares has a fake wall at the end. What should feel quaint by the pictures actually feels creepy. The lamp knobs were broken and so lighting was an issue as well. Anyway, we stayed because we had no place else to go and a wedding at 10am and my 10 year old in tow. The next day I checked out and messaged Tom about the refund. He ignored that message until I looped in Air BNB and then only sent a refund for $100 saying his "cleaner" came and therefore the full refund was not possible. I went back and forth with him via email asking him to do the right thing which he did in the end. After the hassle I got my money back. But I wanted to be clear that communication, cleanliness, and condition of apartment as well as agreements with Tom were all not ideal. Would not recommend.