Qing was very communicative before and during our stay. The only issue we had was a broken microwave and trouble with the shower drain. Other than the minor appliance inconveniences, we enjoyed our stay. The upstairs tenants are not disturbing unless you are a very light sleeper - all you can hear are occasional footsteps. The property is in a residential area but there are a couple of convenience stores within walking distance. We did notice rideshare apps are pricier than usual in this area, so just a note about that. Enjoyable stay.