We loved the loft! Patricia was not there when we arrived but left the key at the bakery downstairs and then help us find parking later in the evening. Not an easy area to find parking; without her help, it would have been difficult. The place was clean and comfortable. The bed is a little bit like a futon and yes, it's a bit athletic to get to it, but we enjoyed the space and the view. We recommend it and would come back!