Coming off a six hour flight and taking 40 minutes to check in was not pleasant. The rooms are a lot smaller than advertised in the images. It was very much an “insanely beautiful and good smelling lobby” but then when you get upstairs into the room, you wonder how it’s a part of the same building.
The front desk doesn’t pick up, the people there are not accommodating or too helpful but the location is pretty convenient with the subway line right around the corner.