When we arrived the place was only cleaned in the Bathroom and the main parts of the kitchen. The cleaner who gave us the key left his shoes on when he showed us everything in the apartment... but as we talked to Alex she was very kind and sent back her cleaners to clean up the whole apartment so it was OK in the end. The main problem was that the apartment is filled with a lot of things so that it is difficult to keep it clean and there are a lot of carpets and these are difficult to clean when everybody leaves his shoes on.