We never met James, but did not experience any hiccups with moving in and out of the place. Apartment is clean and nice, located on quiet street. 10-12 minutes walk to stations (we had small kids with us) and access to most of city with just one line.
Place is big, as advertised, and we did not have issues in finding space for 6 adults and 4 kids.
Area around stations is a bit shady, but we never felt any danger or inconvinience. Small bar (Hoghead) 1 minute walk from place was also good addition.
On the cons - I had to buy my shampoo myself, since I could not find any in the apartment, and realised it should have been provided with the place only after checking out.
Kitchen was big and well equipped, but dont expect to have much seating space if you are party bigger than 6 people.
Shower and bathtub are on the second floor, so if you have elderly or disabled persons with you, it might be a challenge to climb quite steep steps to take shower.