Bad communication and misleading
The host gave a short amount of time to check in the night before. He said we had to arrive BEFORE 2 PM or wait until AFTER 8 PM to check in due to his work schedule.
Since we only stayed one night in NY, we got a refund and stayed else where. I’d recommend checking in right away at what time you are allowed to check in since online said 3 PM, which we had planned our travel time for.