This is the most horrible experience I’ve ever had in my life. I was sitting on the bed and checking on my phone at 11pm. All of sudden, I saw a something was moving in front of me. I thought I saw it wrong and tried to look at the floor in front of me again clearly . Then I saw there was a mouse was moving in front of me. I got so scared and called the front desk. The guy from front desk came and tried to catch the mouse. However, the mouse was small and fast and just ran away. I’ve never seen a mouse in the room in my entire life. I couldn’t stand to stay in that room and required to change to another room. Then I got the highest floor but the picture of mousing moving around still cannot get out of my head. I didn’t bring any food with me since I am on diet. I know this is definitely something wrong with the hotel. I decided to book another hotel even though I have paid in full before I checked in this hotel. I checked out the second day. I mean if you have more budget for the hotels. I don’t recommend you to stay in this hotel. I talked to Airbnb and still have no response about this situation. When I encountered this situation, I feel like no one was really helpful to stand by my side. Neither Airbnb or the hotel. The manager from hotel never spoke to me. No one was really there talk about this from the hotel l. If I don’t get the money back, I will never use Airbnb again. There are tons of apps in the world. I can totally live without Airbnb.