Karen did everything she could to make our stay memorable. She was extremely responsive and found solutions to pretty much all of our demands. It was extremely helpful for us to be able to leave our luggage on the day of arrival and on the day of departure before and beyond the check in and check out time. The location of the house is very convenient very close to the tube, very close to Central Park, restaurants and groceries. We’ve been able to use the back terrasse for breakfast lunch and barbecues. Lots of room to accommodate large groups of people. A fantastic experience, living like New Yorkers for a couple of weeks.