Niya was very nice and informative. We honestly only saw him when we checked in and when we left, which for us was perfect. We left early n came back late. The location was a bit far from Manhattan but really only about 1/2 hour on the subway. Neighborhood was fine, no problems coming or going. Apartment was very basic, just a couch, some chairs and a bed. Bathroom was a bit small but everything worked. This was our first time using air BNB and we were both happy with having used it. What we paid for a week with Niya we would of paid for 2 days in manhattan. So it is very much worth the value, like I said a lil far from manhattan, very basic ammenities, there is wifi though. If you are looking for a different style of vacation stay, this would be a great idea. For us it was a perfect hub to see manhattan and venture into other parts of Brooklyn. Happy travels.....