My girlfriend and I were looking for a private room to stay in for a week and found Marta's cute little room near queens. Marta was very friendly and directed us to the nearest metro. Around 5 days into our stay, there was a huge clog in the tub that made the bathroom virtually unusable. Marta addressed the issue and took full responsibility, answering in quick responses of alternatives. Unfortunately, she had family to intend to, so she could not come to the airbnb to assist right away, but she did what she could. Check-in was a breeze and check out was just as quick. I even left a sweater in the room and Marta offered to ship it back to my address here in Houston, Texas. Marta is a fantastic host. Would book this bnb again!