Although we never met Panthea personally, her apartment speaks wonders on her behalf. First of all our flight was landing pretty late and keys would be difficult to get to us, so she did us the favor of mailing us the keys before our trip. From the moment we walked up to the building we were sold. Her apartment is just as seen in the photos. Walking in everything was neat clean and fresh. Her attention to detail is really what made the experience so pleasant. All necessities were taken care of as if you were in a 4-5 star hotel. She provides clean sheets fresh new towels and hygiene products. Also leaves clear instructions on how to get around the neighborhood, her favorite eating spots and closest subway/train station (which is really close). We loved it so much we asked to stay an extra night, and she made it happen for us. She gave us full access to her apartment kitchen, bedroom, wifi and even her Netflix ! Needless to say, we really enjoyed our stay and when we come back we will definitely look for Panthea's apartment in the Bronx first.