Laura had everything set for our arrival and we had no problems. This is an amazing location. The neighborhood is perfect for those who like friendly people, good food, funky bars, cocktails and hidden boutiques. We read other reviews about the street noise so we brought earplugs. Glad we did. It wasn't so much the late-night bar noise but the 7 a.m. jack hammer and buzz saws out front that made it hard to sleep. Not sure how long the construction will continue, but best be warned. Great bed and shower. Good bathroom lighting. Didn't spend much time in the apartment - didn't cook - but thought the welcome beer was a nice touch. Overall, we had a great time in the West Village.