Michael was very helpful and also his co-workers. I didn’t manage to stay as for me the space was simply too tiny. But it’s already shown in the pictures so you know what to expect. If you are out all day it’s ok, but for me it was also too noisy, I had a room between the reception and the ‚common area‘ and there is no ceiling to keep away the noise. And I just fit the bed, I‘m 1.74! So nothing for taller people.