Chip was great! He always responded quickly and fixed all issues in a timely manner. (Like helping us work the heater at 6 in the morning.) It was a very private space with easy access to the subway. You can catch the 1 line to head into downtown Manhattan. Overall a great expenience. Would defintiely reccomend to anyone visiting NYC for a few days.
As a side note: Chip does smoke, but the room is in the front of the house so the smell isn't as strong. I have asthma, so we just kept the door shut and the window open and I was good.