Everything is easy with Antonio. My bus from Washington was late, so we fixed everything by phone/email so that I could pick up the keys whenever I wanted. Then, when leaving, a friend forgot a blazer, and Antonio immediately offered to send it back. When you meet him personally you can see that he is the kind of friendly person that likes to deal with people, and this reflects on the way that he takes care of the appartment. No nasty surprises: everything is as depicted. Comfortable and homy, well equiped, quiet. And the appartment is perfectly placed to explore the whole Brooklyn -and not just the fanciest areas. Real nice experience.