Unfortunately, the toilet was not functioning when we arrived. It was literally backed up with poop and didn’t flush and required plunging. Mo did respond quickly (within an hour) and called me directly, which I really appreciated. He offered to come by and take care of it himself, but we’d already done that. We understand these things can happen in older systems, particularly in basements, but were pretty disgusted to walk right into this issue. This first impression was unfortunately hard to overcome. The apartment itself was otherwise spacious, in a good location with lots of lovely restaurants and Mo was a responsive and thorough host.