Staying with Nicole is wonderful! She is very kind, warm, open, and always up for a chat or willing to give some tips or advice on where to go in NY. The room is very nice for New York standards. However the heating could not be controlled in the room which made it very warm (which wasn't that bad considering it was freezing outside). Nicole was upfront about this and made sure that there were fans available might you need it. She also provided fresh towels and numerous books on the highlights of New York. And last but not least, the location is amazing! Right around the corner of Central Park and the Theatre District, but in a very quiet zone.