There are 5 awful parts of the stay: (1) I need to move my trip four days. Instead of refunding me 700 dollars they credited me 1 dollar.
(2) they have no one to talk to if there’s a billing/scheduling issue. (3) the bathroom has no door to the shower, and the distance from the toilet to the wall is less than an inch. (4) one towel for a week stay. (5) annoying and intrusive checkin process.