The Box House hotel is the perfect place to stay at.

The hotel is clean and fresh. All staff is super professional and accommodating.
They really try to help out and if they don´t know they take the time to find the best for you.

The shuttle service is perfect! And the drivers are very service minded.

I will definitely stay here next time I visit New York.

The only thing I would like to see a change in their procedures for fire alarms.
The fire alarm went off and the majority of guests stood at the front desk instead of going out (crazy people!),
Some guests did not come down until after the alarm had been howling in 6-7 minutes.
Someone on the staff should have shown all the guests out on the street and asked them to stay there until everything was investigated.