Paul the property manager was friendly and followed up to check in on us.
Check in was flexible - our flight was delayed and we did not arrive at the airport until 3am. Paul hid the key so we could get into the unit.
The bedroom's mattress is very firm FYI if you have a preference. I understand this can vary person to person - it made my back hurt, but my husband liked it.
The unit is very close to public transportation and places to eat. We enjoyed Lula Bagels daily for breakfast. It was an easy walk to the library and Botanic Garden.
The unit does not have air conditioning as described. There were a few small personal fans.
The unit is adequate for crashing at night if you're looking for a cheap place to stay with multiple beds, but we will go to a hotel next time for a cleaner and more relaxing environment.