Uriel was very responsive to whatever I needed or any questions I had. As far as the room goes it’s clean and the bed was comfortable and the key to the door made everything feel more secure. There was noise you hear from the street but that’s just expected when you come to NY period so that wasn’t an issue for me I still slept soundly. Location wise there’s a lot of shops and places to eat nearby and it’s a little walk to the train but once you’re there you can pretty much go wherever your heart desires. For the price it’s a good place when you’re trying to find something last minute to stay in. I definitely recommend