Staying in New York was a first for us. We stayed at this place with our five kids and Jerry was super helpful. He was able to get us in the place a little sooner than the normal check-in time. He also answered all of my questions throughout our stay. Jerry even helped me get into the apartment because I was having difficulties(Mom brain). This place was centrally located to almost anything we needed. Not to mention I we felt pretty safe in the neighborhood. We would definitely recommend Jerry's place for anyone who had kind of a big family to stay. I will caution the two flights of stairs up and the couple of steps within the apartment you need to look out for. They will catch you off guard if your not paying attention. Overall great place to stay.