Nataliya was great with my mother, who was in town visiting for my wedding. She walked us through each room of the apartment, ensuring we knew where everything was. My mother was very comfortable in the apartment. The unit is well decorated, the bed is incredibly comfortable, and Nataliya was quite timely in her responses to us. Check-in and check-out were a breeze. I would recommend her apartment to anyone looking to host out of town friends/family in Ditmas Park!