Ron was a fabulous host. He really went above and beyond. He was always quick to respond to my messages/questions. When we arrived he helped us with our luggage and even gave us an awesome welcome present. He was very thoughtful and provided a booklet of different things to do and printed out different places to eat and see with maps and comments of each. He provided a subway map which was so useful. He was always there for any questions or tips and checked in with us to make sure we were enjoying our stay. The place was clean and location was excellent. In walking distance there were so many different food options and Times Square was only a 10 min walk away. I'm very happy with our experience. Thank you Ron for your outstanding customer service! :) Vu & Mike