So I flew in real late and was able to book this place right before midnight. I arrived from jfk little after 1am. When i arrived I was able to get in the place and the room. I was so tired It took me a minute to realize the bed was not made nor were there pillow cases. I messaged the host who replied after 15 minutes saying she didn’t expect a late check in (although she had the room Listed available), and asked if I would like to leave so she could make the bed. I was so tired i asked her to just supply the bedding and I’ll do It myself. Her husband brought down one blanket no pillowcases no sheet. I didn’t even fuss, just went to bed! I had a meeting really early so I checked out about 7am, when I got into the office I message the host requesting the $25 cleaning fee I paid since the place wasn’t ready. After going back and forth the host agreed to give back the cleaning fee, but later informed me Airbnb told her If she didn’t agree she didn’t have to pay me nothing and offered me $10 guys. She didn’t even send the $10 because she claimed she offered to make the bed. Girl It was 1:30am, why would I want to wait outside for a bed to be made after I just spent $120 on your place. The kitchen also had an odor and there was 15-20 pairs of shoes on a overused shoe rack in the middle of the kitchen. Never again