My best friend and I had a great time at Richard's place while we were there. He was very courteous and prompt during check-in and throughout. It was our first time using Airbnb and we enjoyed our stay. The location is great - subway is literally a block or two away, parking garage around the corner, a great market (the West Side Market) a block away and it was surprisingly very quiet!
We expected the amenities would be similar to a hotel such as a full set of towels, hair dryer (who wants to keep packing that?!), a full set of sheets and a bathmat (so we don't have a slip and fall). The bathroom could have used a little more TLC in the tub and on the floor. My suggestion: Always check the work your cleaner says they are doing before your next guest.
Richard was patient, super nice to deal with and a real gentleman. Happy to have met him and stayed at his place. Your visit will be memorable if you stay at Richard's! :-)