The location was amazing. For someone who wanted to hangout in the village, soho, lower east side it couldn’t be better. Connections to metro stations also very close by (14th St, Union Square). Check-in was seamless and hassle free. Given I was a single person the room dimensions were convenient and only used the space for crashing in the night. The restroom/washroom was clean and spacious (super important for me). The weather in NYC in mid September was very nice (at least in the evenings) so didn’t need to turn on the air conditioning. But there is an AC unit which functions and serves the purpose albeit with some noise when the compressor starts to crank up. The noise from the bar below was not an issue for me (disclaimer: I’m not a light sleeper, once I crash I crash). Fire truck and ambulance sirens could be heard regularly but that is NYC’s sound track pretty much anywhere you go. In my view it’s a value proposition but preferably for a single occupant. Found the bed comfortable enough to sleep without issues. JP was approachable and very easy to communicate with. And yes there’s shampoo, hand wash and extra towels. Plus WiFi is available in the room. An overall thumbs up experience.