Will start with the positives even though this is an overall negative review. The apartment itself was charming and was definitely a somewhat recently renovated building. One of the nicest laundry rooms and basement I have seen. And the area is nice as well. However, Corporate Housing listed amenities in the listing that were not actually in the unit. For requiring a minimum of a month stay, there should be a fair amount of amenities to make the start of a semi longterm stay pleasant and convenient to start.
The tenant should not have to request missing amenities that were advertised on the listing. If you don't have it, don't list it as part of what you provide. Also, the unit was NOT properly cleaned before turnover for the next tenant. It appeared that someone merely came in to change the bed sheets and leave some clean towels that were still wet when I checked in. The toilet had clear stains on it and the apartment smelled of strong body odor and smoke. When I emailed Corporate Housing the first night of the list of issues with the unit upon check-in, I had listed the couch, which had clearly not been cleaned since the majority of the smell was coming from the couch. Despite the picture, the couch is actually severely stained and had a couch cover tarp over it when I entered. The cover was also slightly stained and smelled terrible. Corporate Housing kept ignoring this issue even though maintenance was sent over 2 days after check-in to allegedly handle my list of issues. Ultimately, they told me on the 5th day (after I had followed-up about the couch issue twice because they ignored the two emails about it), to go ahead and take the cover and cushions down myself to the wash and fold, and they would reimburse me. I should not have to be the one that did that. No one addressed that the unit was not properly cleaned between tenants and never offered to have a maid sent to clean the place properly. They just cherry picked at the issues identified. They had offered to bleach the toilet when they sent maintenance on the 2nd day, but I had already bought products and cleaned it myself as immediate use was necessary. Some bits of garbage were found around the couch later on while I was stripping the couch cushions. This apartment would be a great place to stay if they clean up their act and either replace or thoroughly steam clean the couch, and make sure to provide themselves adequate time between tenants to thoroughly clean the apartment. A dirty toilet seat is unsanitary and unacceptable.