I was renting on behalf of two friends who were visiting. Irena and her sister did an outstanding job of communicating, which was reassuring, and we were able to pick up the key just fine even though they were out that evening. The room is very nice and very clean, with its own bathroom. From what I could see, the bed would have been a bit small for me and another person since I'm big, but my friends said it was not a problem. All in all, a very nice experience.