Michael was always easy to reach--he met us when we arrived, and proudly pointed out the studio setup and amenities, as well as offering advice on good local eateries and conveniences, and transportation. He provided lots of nibbles and staples in the kitchen, as well as toiletries, extra bedding, and tourist info & maps. The apt. was quiet, but ongoing neighborhood renovation is sometimes noisy. Easy access to transportation. Thank you, Michael, for thinking of so many possible needs of your guests.