This is more than a side hustle to Benjamin, it's a passion. And he goes out of his way to meet his guests needs and accommodates in an above and beyond way. He is also always in self-improvement mode, so he truly wants to know how the experience could be better. He's a genuinely a nice guy who wants you to love you stay. The place itself was perfect for what we needed for our stay. The entire building was great. The front desk staff knew our names after one introduction and were so friendly and helpful. But that wasn't just for us. When we were waiting for our Uber to pick us up for the airport and was running a late, I noticed how the lady "manning" the desk that morning knew EVERYONE in the building by their first name (and their pet's name). It truly feels like a community, but still with lots of privacy during your stay. Best of both worlds. And Benjamin fits right in with that approach as well.