Good : The location was great. Close to times square and the broadway, and the main Underground stations (to NYC or Airport).
The staff on the entrance was very friendly and helpful.
Bad : Unfortunately the rooms are very rugged and not cleaned propper. Beacuse of this we wanted a room change. The chief of the houskeeping came to look at the problem and was very disinterested. Obviously the dirtiness of the room was not surprising for her.
There are Facility Taxes which are not stated since the beginning (40 USD / night) which raise the price of a night by 30%.
They have a take-away breakfast included which is okayish and a good option to start the day without spending another 50 bucks for two bagels and two coffees.
I think it is overpriced and clearly not a 4-star hotel.