My trip June 17 was impacted by last minute covid illness. To date I have not received any response regarding my cancellation and request for a partial refund. According to the policy some of this could be covered but the host has not responded to this issue, and calls and emails to Airbnb have gone unanswered. I was asked to send proof of illness which was done and no reply. I have encountered multiple issues calling/emailing and messaging. Highly disappointed. The minimum being asked is the courtesy of a response. Review cancellation policies carefully. We lost a trip that we were looking forward to and apparently all of that money as well !