Jennifer was very polite and nice, and offered to show the apartment upon arrival (I was parked in a commercial parking zone - so I had to decline).
She mentioned that she would not be there for checkout - which was fine.
Unfortunately my family and I were not ready for the cramped, worn, and dirty condition of the place (and the building as a whole).
The airbnb images presented a different picture of what the place was like.
It was certainly depressing for me - as I had chosen this airbnb over others in Manhattan.
The bathroom curtain had a lot of mildew, and under the creaky bed were bits of plastic containers and lots of dust from lack of cleaning.
The bathroom cabinet/mirror was dirty, and if you are taller than 5 ft, you will have to sit sideways to use the toilet.
The internet connection was not working - so I had to connect to the bakery on the next block.
Upon checkout - my wife was first told that Jennifer was there at her workplace, and then upon learning that my wife was the tenant, was told that Jennifer wasn't there. The contact number for Jennifer was not working at the time of checkout. Truly - I would suggest finding some other place than this.