5 stars! This was my second stay at an Arlo Hotel and I am still impressed. Before you even walk in the doors, the lovely Arlo signature scent greets your nose. This trendy hotel is an Instagrammer’s paradise. The rooms are small (it’s NYC) but efficiently designed and crispy clean. The views are accurate (or really—better than) the photos show, and the rooftop is stunning even during a winter visit. The toiletries provided smell SO good. And the customer service was great. I’ll be staying at an Arlo next time I’m in NYC. 10/10 I recommend.