Carl was Superb!! When my flight was canceled and i couldn't check in I communicated this with Carl and he was understanding. I was able to get a hold of him very easily, no matter the time. Much appreciated. I also liked that it was quiet and clean and spacious, he had mostly all the amenities that i needed. I particularly loved that he was nwxt to the mall and public transportation in case u dont have a car . Thanks Carl i will be back !