This was my third trip to New York with my wife and son and to be honest this one was the best of all and memorable and it was all due to Claude and his impeccable hospitality.
I later found that he is an Exec Chef.
To summarize before I go in to details our experience was splendid right from check-in, stay and check-out.
Claude went above and beyond to make our stay comfortable and our experience memorable.
I have listed our experience below.
1) He is proactive to follow up before you check-in and responds to any questions very quickly.
2) He explains the amenities very clearly so your stay is hassle free.
3) His home is just awesome with good amenities. we had a bed for 2 and another one for my son with a teddy which my son liked very much.
4) Good proximity to all the attractions, right at the time square. walk a few steps and you are on Broadway.
5) He stocked up the kitchen with essentials to use and kept Sodas and chocolates for us. Better than a hotel I would say.
6) He served us continental breakfast in the morning to our surprise and left us an appreciation note. Along with that there was a gift for my son and when we opened the gift it was a toy car which we were about to buy the same day. my son really liked the gift.
Overall Claude scores really high on customer service and is a very humble human being. God bless him
We would definitely stay again.