Immediate service, easy and direct communication, Biren was courteous and helpful, and my stay was like a hotel experience. The room was complete with tourist information ie menu's, transportation tips and New York decor. I enjoyed the room. The bed was comfortable and the restroom was very nice.

Cons: There is no tv in room but that's what Netflicks is for and a 10-15 minute walk to subway. It's a nice walk but long if you have a lot to carry.