Only complaints are that the space was slightly dusty and dirty on move-in after some renovations, and I would occasionally spot what seemed to be roaches around the kitchen counter-top area and another type of small insect.
Other than that they seem to have a good vetting process for the tenants, as well as a comprehensive list of common sense house rules each tenant agrees to ahead of time which, if broken, can lead to termination of your stay. This is important because you are likely to be living with strangers, and they make sure to align the age range of tenants and weed out any psychos. Decent furnishing, comfortable beds, and smart TVs in every room are a major plus.
Everything worked out pretty well over all!