This is my first time traveling to NYC and also the first time finding an accommodation on Airbnb, and Mirlande's apartment was a great experience for me. Before my arrival, Mirlande sent me messages to confirm the time and guideline to her place very specifically. She was at work when I came but a friend of her welcomed me and my companion very friendly. The apartment looks exactly like the pictures, very clean, well organized and bright. Mirlande prepared necessary things for us to stay in the room such as new towels, tissue, cotton buds,... and a guideline for the wifi access and the subway to downtown. We could have access to the whole apartment, even the food. The apartment is so close to the subway station to go to downtown, and it takes only 15 minutes to go to Times Square. Mirlande was very helpful and friendly, she didn't hesitate to wake up late at night to help me open the door because I didn't know how to open it accurately. She works most of time but whenever I texted her to ask her for something in NYC or the apartment, she replied right away. We were very comfortable in her place, it was very quite and safe, and we totally enjoyed our privacy. It was such a perfect place for us to come back to relax after a long day travel all around NYC. I would definitely stay at Mirlande's apartment again if I go back to NYC. Thank you Mirlande! It was very nice to know you and to stay in your place. We loved it. It made our trip be more enjoyable!