Rhonda has been fantastic both at our arrival when we had a flight delay and had to check in around midnight, where she welcomed us and gave also water, and when we had to leave that she helped by accompanying us with her car to the station for our heavy luggage. I’m also happy with the apartment which is accurate and has everything you need for a medium stay in New York. It is connected to busses and only 10 minutes to the subway that takes you to manhattan.