Overall we enjoyed our stay. The room was just like the photos, and the view was very nice. The kitchenette was just what we needed, although we wished there was a microwave. We stayed here right after the grand opening of the Flatiron location (the second day that they were open) and Sonder was still working out the kinks. The room got very cold at night since the heat wasn’t working, and we had a blind that didn’t close which is non-ideal for privacy especially with those huge windows. Sonder was very responsive and got maintenance to us as soon as possible, which was the next morning. There is Sonder staff on site, but no front desk. We had more hang ups and disruptions than we would have liked (having the aforementioned issue fixed), but would stay at this location and book with Sonder again.