Felicia and her family were extremely welcoming and accommodating. My mother's flight was arriving prior to check-in time and Felicia was willing to set up a way to pick up the keys early and make it work for our schedule. The apartment is very cozy and in great condition. The location is perfect - on a treelined brownstone block and right next to groceries, wine shops, a Starbucks and the park! I highly recommend this apartment for anyone looking to spend a relaxing time in Park Slope.