Had to make a last-minute reservation at Arlo and really had no expectations. After spending the last five years or so staying at Airbnbs, this hotel was a breath of fresh air. Incredible customer service downstairs. I forgot hotels cleaned your room on a daily basis. We came back from exploring the city the first day with new towels and our bed made. It startled me initially, but I realized it was just Arlo’s great service. They even held our bags for a number of hours after we checked out. The room is very small, but it’s everything you need for a quick stay - a large bed and a nice bathroom. View outside is nice, but traffic is very noisy. Would stay again!