Firstly the location is very good, very close to Central Park with short walking distance and also very close to subway. The neighborhood is quite good and safe place, many nice restaurants, bars, diners, supermarkets nearby. Heating is very good in winter. The problem is the towels in the bedroom. We found some hairs with 1~2 small towels. But there was additional towels. If you have big luggages you may have difficulty to carry them to 3rd floor through narrow stairs and hall. Communication was easy with Inna through the app. We can definitely choose there again for our next trip.