The staff are great (at the hotel) so friendly, so helpful - great people!
The room was good value for money, and in a good location. I had a great week here.
However, I’m not sure what’s happening with their head office… they say that they can help you 24/7 but that’s not true, they don’t reply for days … which adds a lot of stress onto a trip. We had problems checking in and it took them 3 days to then ask … is it sorted? Overall terrible communication, so I would not recommend staying - as if you have any problem, they won’t reply.
Again, staff at the hotel SO good! But I would not recommend - plenty of other places just as good with great communication!