The main issue was the noise coming from the heaters, it’s nearly impossible to sleep. I can send a video if need be. The hot water is also an issue because it sometimes isn’t warm. Finally, we were told we’d be able to check in at 4 PM and weren’t send check in directions until closer to 6-6:30. The place was clean, nice area and you guys communicated well but essentially no heat or hot water and loud heaters was the biggest reason we probably wouldn’t want to stay again. We also had to kill time in Manhattan because we weren’t sent check in directions for a few hours.