Excellent service, perfect location for my trip, and overall positive experience. It was a 20 min walk to Brooklyn Bridge, 10 minute walk to World Trade Center Memorial. I arrived at 7am, and while my room wasn't ready they allowed me to hang out in the lobby and even use their restroom to get ready for the day. When I got to my room it was near the elevator and inside got pretty noisy but not enough to interrupt my work or calls. I didn't have towels in my room when I arrived but they quickly brought them up, and while there wasn't drinking water available in the room or shared kitchen there was a great restaurant connected to the WhyHotel that I was able to get water, drinks and food easily. Loved this place and would recommend!