The apartment is small, but has everything you need. We were disappointed there was no kitchen, but it is written in the description though. The bathroom is very small too, but is enough. I would recommend this place if you stay less than one week. We stayed for more than 10, and we felt that it became too small for us after that time.
We never met Yiota, but we met her cousin and her uncle (who is the landlord) and both were very nice and helpful. We had one problem (outlets weren't working) and the problem was immediately dealt with.
The best thing about this place is definitely the location ! Queens is a great place to stay and this apartment is PERFECTLY located! The train lines take you almost everywhere you want (from Queens to Manhattan and Brooklyn).
So if you want to explore New York and don't feel like staying much inside, this is the place.
You do hear the train from the apartment, but you get used to it and it never kept me from sleeping.

We were surprised and disappointed by the place at first, but remember this is no hotel. After all, the apartment was good for the price and we appreciated staying there. Also, there are a lot of facilities nearby and delicious restaurants with kitchens from all around the world !