I stayed here for 3 nights and had a chance to meet both Ray and Heather. I only spoke with Ray very briefly so I didn't really get a chance to get to know him and I did speak with Heather, who is very social and friendly. The apartment is small, but the living room had more than enough room to suit me. I was rarely in the apartment anyways so all I really needed was a place to crash and a place to shower. The apartment is about 5 blocks from the closest subway station so expect some walking. There are a ton of restaurants nearby and some shops. Even though the neighborhood doesn't look the most inviting, I never felt there was any sense of danger walking around at night. You do have to walk up 4 flights of stairs to get to their apartment and the walls can be a bit thin, so you can hear the neighbors and some outside noise, but it never kept me up or anything. Ray and Heather made sure to contact me the day before and day of the trip to make sure I got in just fine and seemed genuinely looking to be as helpful as possible. They also let me check in the morning right when I arrived in NY so I didn't have to wait till the afternoon, which was great. This place is a good value stay as NY can be expensive and also not too far away to a lot of great things in either Brooklyn or Manhattan.