I rented this spot for the weekend so My fiancé and I could visit my mother. However, on our second night here we discovered that there was a rodent infestation. We saw two mice running through the kitchen and even found mouse traps left behind by the Host. When I spoke with him, he admitted to me that he saw mouse droppings a few days before and put down traps. Which means he still rented us his space knowing that there were rodents!!! That is disgusting and completely unprofessional. I spoke with Airbnb support and they refused to issues me a refund and claimed that under their policy, refunds are “at the host’s discretion.” So, someone can rent out their rodent infested space, and then decide whether or not they feel like giving you your money back? What type of backwards policy is this? I’m very disappointed in Airbnb for letting this happen AND I’m disappointed in Cliff for his unprofessionalism. Rent here at your own risk, but know that Airbnb won’t support you at all if anything happens.