What a wonderful place to stay! The hosts were very responsive to our *many* questions (via text messages, day or night) throughout our stay. There were even donuts, fruit, and orange juice waiting for us in the apartment when we arrived! Everything was very clean, well-maintained, and working/functional. It felt comfortable and cozy, a great place to hunker down during the winter season. The photos give you a good idea of what to expect (except the bedroom is *larger* than how it appears in the photos). We needed to stay an extra day, and because we had difficulty booking it online, the hosts were understanding and allowed us to just pay in cash. We didn't get to explore the neighborhood much, but what we did see of it seemed safe. It is located within walking distance of subway stations and bus stops, but be aware that many "touristy" places in Manhattan (say, around Central Park) are about an hour's subway ride away (although that wasn't a deterrent for us in particular). Overall, we highly recommend this listing!