I read the reviews so I knew what to expect. We were very happy with our stay. For the price especially. It's a great location. We came into town for a concert at Irving Plaza and we were within walking distance. It's also close to Union Station and the subway. My only complaint are the pillows weren't great. Our bed was fine though, i did read some people said it was uncomfortable. We did end up on the 5th floor so it was a hike up the stairs. But, very quiet with no one above us and well away from the street noise. I would definitely stay here again.