Michael was very friendly and accommodating, and the apartment is even nicer than the pictures. I live in Brooklyn and was looking for a place for my parents to stay on their visit so this was the perfect fit for us. They had a great time and loved the neighborhood, and everything they needed was close by - a supermarket for some groceries, multiple subway lines, and some fun shopping. The washer/dryer was definitely a bonus, as were the lovely brownstone streets of Brooklyn... my folks said that after a day of wandering coming back to the quiet apartment felt like home.
Michael was always just one text message away and was very attentive and quick to respond. Oh, and the 'welcome to Brooklyn' artisanal Oreos were a really nice touch!