Joni and Carsten were incredibly helpful from the very start of the booking process. They responded really fast to all queries and were very professional. When I arrived, they were dealing with the very end if s problem with a burst pipe but had fixed it really quickly and there was barely an issue. I was more than happy to stay because they were so sweet and had made such an effort to fix it before my arrival. The apartment was incredibly clean, looked just like the photos and had everything I needed. The area was safe and had easy subway access in three directions.
Joni and Carsten went out of their way to make sure I had a great stay and regularly checked in with me via the app to make sure I was completely comfortable. They even ordered my Mexican take out for me when I couldn't use my English phone!
I would 100% recommend their apartment to anyone wanting an easy and stress free Brooklyn experience. What a charming and switched on couple. Great hosts.