The whole experience was great! Communication was excellent. The apartment was spectacular. So clean and well stocked and beautifully decorated. It was great to come back to this apartment after a long day of sightseeing. The subway was maybe a 5 minutes walk away which was awesome. We loved being able to get to Manhattan quickly without having to stay in Manhattan. At night the neighborhood was quiet and we had no problems walking home late at night from the subway. I am recommending it to my parents who plan on visiting the area in a few months!