Caroline was great with communication! This was especially key as we were travelling the day we were checking in and did not check in until after midnight!
The place was clean and the location was great - right by the 'L' line and can get to Midtown in 20 minutes. This was perfect because we were literally out the whole day and only slept at the apartment.
Bathroom was super tiny but I guess that's to be expected.
All in all a great experience! Perfect location to experience NYC.