Horrible experience !! Words can’t explain if I could add pics would justify what I’m saying .
Had a group of 8, Host was aware of !!
Besides the one bed in the room , she has 2 small sofa beds . When opened up , a dirty thin foam was on top of visible dirty thin popping out “Spring” Mattress .
Not suitable to sleep on at all !!’
We then blew up the Air mattress , we when out to and came back to the mattresses on the floor !!
The toilet top was half way broken visible to see the inside of the tank !Had my kids there not safe for kids ! Kitchen sink faucet broke !!!
When reaching out to Ashley and letting her know what’s going on all she did was offer to go buy more air mattresses and explained she never had this happen .
Very awkward it never happened when it’s all visible .
There was no way I was goin to settle for 1 bed for 8 people !
Host immediately Cancelled our reservation while I was reaching out to Airbnb CS . She was mad at us as if we were the ones taking her money and lying to HER and she was the one out of town visiting from Chicago ! Let alone she kept messaging us as we were packing back up . Stating we were trespassing. HOW ??? It took us under an hour to pack and go !!! She was very rude inconsiderate knowing we had a baby ,2 kids , 76yrs . Due to her lies and rudeness we were stranded in the streets at 10pm trying to find a place to stay !!! She should be banned from Hosting , shame on her for taking peoples money and lying . Honestly goes far !!