Joanne was very responsive throughout. She ensured our check-in was smooth, and arranged for her dad to meet us when we arrived. Even though we were late as our flight was delayed, her dad was patient and welcomed us on our arrival.

The room is very spacious by New York standards. However, the place looks and feels dated. The pressure in the shower was very weak, and the water trickled down even though we turned the taps on to maximum. Cleanliness could also be improved. The pictures make the place look nicer than it is in reality.

Having said that, the place is relatively cheap by New York standards. What you pay for is what you get!