I can not rave enough! From start to finish, Quentin was 100% communicative and available if we had any questions. There was an issue with the water heater for showers and it was handled within an hour of reaching out. The apartment is stocked with all necessities. Beds are super comfortable, and the building is accessible for those in wheelchairs. The bathrooms are not "accessible", but with some manuvering, we did fine.
This apartment is in a FANTASTIC location. you have the option of either taking the Bedford subway stop directly to Union, and Union to Times Square, or you can access East Manhattan via the ferry that is just down the road from the building. There is a waterfront area, a park area, a dog park, all walking distance. Oregano is an Italian restaurant (walkable) and it was so good we ate there twice during our stay.
All in all, ZERO complaints about anything regarding this place. Would stay again!