Ana's room is sparkling clean and in an excellent location in Queens. Priced fairly well, too. However, even as a native Spanish speaker, communicating with Ana was quite the challenge, in an almost unnecessarily tedious manner. I understood her Spanish just fine, but she's not attentive to the messages you send over Airbnb so you'll have to call. The few times I called her, the call quality was so terrible (she was either way too loud, or barely audible 90% of the time) which made trivial things like check-in and general questions very difficult. On top of this, she would frequently talk over me and ramble about information I already knew, and I didn't have much of an opportunity to ask her the questions I called to ask. Most of the time, I'd just try to politely end the call as quickly as possible because it was taking up too much time for trivial matters like check-in. The hot water was also off for a night, but this was Ana's fault as the water heater in the residence had problems. Besides communication with Ana, the room was great and was exactly what I needed. If you don't speak Spanish fluently, stay away from this booking.