Jennifer was extremely friendly welcoming from the moment I booked through our departure. She was communicative through text and Airbnb messages, waited up late for our arrival to show us in and give some great local advice. She checked in with us and continued to give us extremely helpful information- such as metro changes due to maintenance or where to go to get some comforting warmth during cool, rainy weekend. The cherry on top, however, was her going above and beyond to provide her guests storage for their luggage after they check out! -We had a red eye out of LGA- it was so nice not to have to carry our bags through the city! We highly recommend Jennifer and her apartment!