This was our first Airbnb experience and we couldn't have picked a better host, Lou was great! His response to communication was immediate, he answered any questions in regard to the apt., and provided great restaurant tips in the immediate area. The key pickup was in a good location to get other things you may need for your stay, was very close to the apt. and an easy process to use. The apt. was classic NY and in a great location as stated in other reviews. It was not modern or chic but we didn't go to NY to stay in a chain hotel, we were looking for a true NY experience and that's what Lou's place was. The bathtub was a bit rustic looking but overall we felt it a great value for the money and would stay again on our next trip to NY.