We spent a week with a family of 4. Communication through email is tough for Tina. She had not sent us the code to open the apartment, only the front doors of the building. It took some time, but when Tina texted the code for the safe, the key was not in there. When we arrived, the apartment had not been cleaned. There were no pots in the kitchen. Tina was helpful, though, she came round and cleaned the apartment herself, brought beverages past midnight, and arranged for pots to cook in. But this was not a nice experience. Tina promised a partial refund, but that never came from her. Fortunately, Airbnb stepped in and paid restitution (through the resolution center). Especially do not take the JFK Expressway and walk down from Jamaica Center Metro station, a quite dodgy neighborhood after sunset. Last, the apartment in itself was okay, but there was a distinct weed smell coming in from the neighbors.