The apartment was very clean and tidy, we were provided with everything we needed - shampoos, toilet paper, towels, hair dryer, even new toothbrushes and toothpaste and many more. AC worked perfectly.
Vicky and Cindy were very responsive and answered quickly every time. The check in was easy with the digital locks and it worked perfectly.
If I could, I'd give 100 stars to the location of the apartment - it was perfect! There is a great supermarket just 2 minutes away which is open 24/7, a park, a bakery, lots of cool restaurants etc. Most importantly, there is a subway station just 3-4 minutes away so you can be in Manhattan in less than 20 minutes. The neighborhood is so nice and peaceful and most importantly, very safe.
The only thing we would've preferred is a softer mattress, that's it :)