Great host! He was very welcoming and eager to help us with any questions we had. We also accidentally took a set of keys with us after check out and he told us if it was too much of a hassle for us to return them that he would make another set. We still were able to return the keys, but the fact that he was accommodating for us showed his true kindness. Place is exactly like the pictures and is in only a few blocks from times square, so great location if thats your destination.