Rachel was accommodating, always checking in on us. We loved the room, it was clean, spacious and exactly as pictured. It came with its own fridge and microwave in the room which was very handy. The outdoor section was not as pictured, with the spa unfortunately not working and little lighting in the outdoor seating area, however inside was cosy and spacious. The only trouble we had during our stay was in regards to living with other guests, as we found we were wrongly blamed by the host for mess around the house. This made our time slightly uncomfortable and felt a bit unfair as we kept to ourselves most of the time.