Yasu and Akiko were VERY accommodating and awesomely nice from the beginning. I needed to change my travel days multiple times, and they were always there to answer my questions, inquiries, and concerns.

When we checked into our room, it was very immaculate. There were clean towels ready for use, and they also provided body wash, shampoo and conditioner.

The whole apartment environment was clean. The kitchen on the second floor was readily available for use, and it was always nice to see friendly guests passing by.

The only thing that struck us oddly (not in a bad way), was the fact that there was cleaning personnel on location. Therefore, the apartment felt more like a hotel than an apartment. I guess the cleaning lady cleans your room everyday unless you inform her not to.

A random and weird experience we had one day was when we got back to our room and there were people (workers) in our bathroom changing out the towel rack. It would've been nice if they fixed the towel rack after we checked out, but what's done is done.

We would definitely stay at this apartment again! The location was perfect, there are A LOT of eateries in the area (Hell's Kitchen), and it felt safe. Plus, the hosts were very helpful and genuine.