I booked for one week but only stayed for one night.
And I’ll say upfront that it was disappointing that nothing was done to immediately try and improve the situation to make our stay more pleasant or at least offer us a partial refund.
The check in process was smooth. But after settling in my wife and I started noticing a few things were not up to standard.
The most immediate problem was the shower/tub was not draining properly nor was it fully clean. Hair from previous guests was all over the shower walls and in the drain causing the water to fill the tub. Annoying and disgusting. Secondly the one plug in the bathroom didn’t work so you couldn’t get a shave in front of the mirror or any other electrical device.
When I brought the tub issue to the attention of Caio he offered to get it fixed first thing tomorrow. I started thinking wow you’re not going to try to at least get it fixed this afternoon? It was still early enough and it was a quick fix! We payed good money to be at your place. I replied and told him we more than likely would check out. My wife was in town to facilitate an important training and we didn’t want our morning to be inconvenienced anymore while trying to prepare.
Here are a few other things to note:
- Bring ear plugs to drown out the noise from people walking upstairs, especially when trying to rest or sleep.
- there’s no place to hang your clothes nor is there an ironing board. So be ready to iron on the table or bed.
- no blinds on the windows looking out into the private balcony. It’s private but neighbors can still look completely into the living space where the beds are if they wanted to, leaving no privacy unless you’re in the bathroom.
- the beds where not comfortable nor did they come with sheets. Just the fitted sheet, pillow sham and comforter.
- for security purposes the outside gate should lock from without, so when you leave for the day you have a greater sense of security and peace of mind. Also another reason why there should be blinds on the back windows.
The positives
The place is “staged” nicely and is close to the subway.
I’ve stay in an Airbnb in Brooklyn before with a super host, and this place doesn’t compare. I hope Caio takes this feedback well and look to improve the experience for future guests.