I have been a loyal Airbnb customer for years with great hosts and a great rating. This listing has much too late of a check in time which was not relayed beforehand, and within 24 hours I contacted them. The host essentially told me to cancel to get a full refund and said they could not because they would incur a fee. Airbnb said for the host to cancel. I related tis to the host again, who said he could not cancel and I would have to do it with Airbnb. I did so they would not incur a fee, and then requested a full refund as the host "did not have that money yet", but airbnb asked the host to provide me a full refund which they then denied even though I did this so they wouldn't get a fee. I have now wasted hours on the phone with the Airbnb and the host swindled me out of this money (will not respond, by the way) and I now have to work with Airbnb for days, who have been so slow, to get this money back. Do not book with this host.