The house is beautiful, clean, and spacious, located on the upper East Side, as described. The address provided on listing doesn’t get you to the correct location but a few minutes away and you have to use a different address provided with check in instructions. There are an excessive number of rules, reminders and it felt a bit intrusive for a quick weekend. We had to watch a video to get all the needed check in instructions which again seems excessive. The description on the listing notes digital thermostats in all rooms but there were none except for a single thermostat on first floor. Our last morning there was no heat or hot water with frigid January temperatures. Only after reporting this to AirBNB, did we get a small percentage refund for loss of these basic amenities for an expensive rental.