Erin was very communicative prior to my arrival and quick to respond via text, even during my stay. Her room is very spacious with a lovely view of Manhattan outside the window. The common space is small but clean, organized and modern. The bathroom was quite large for New York! I was very impressed. The building and surrounding area felt welcoming and safe. Definitely a young and hip neighborhood. Lots of places to eat within walking distance. Getting into Manhattan is a short uber ride (15-20 min) and about a 30 min metro. Highly recommend!