Max, greeted us at the door when we arrived. He helped us with our luggage. Made sure we got settled in and checked with us to see if there was anything we needed. There were many small thoughtful things that he did to help us out. There are some pretty genius ideas like the lighted hallway with motion to tactor. Being able to have shots of espresso in the morning. And even taking time to help us navigate the big city to figure out the best route to get to where we need to go. Max is a gracious host! We enjoyed ourselves we were there for a full week for world pride.