I just returned from a 9 day stay at Lola's. Lola communicated well, was there to greet me when I arrived, and available throughout my stay to answer questions about places to eat, travel around the city, etc. The apartment is a classic NYC apartment. It was clean, bright and just as pictured. The building and the neighborhood are safe. There were plenty of places to eat and drink close by, as well as public transportation to take you all over the city. I would definitely recommend staying at Lola's.