Robert was a great host. He walked us through the apartment and allowed us to check-in early. The apartment is as pictured. New AC in the bedroom was great and the accent wall was super cute! It is a bit of a walk to the L train, maybe 15-20 mins. We felt safe inside with electronic locks and every door. The bed is very firm. No problem for us but some folks might wanna know that info. He was available by phone whenever we needed him. Thanks Robert!