Debated whether to write a post since I’m sort of jaded due to not wanting to stay there in the first place. Was browsing many places, clicked on this one like many others to see more about fees and turns out it was an instant book (didn’t realize my credit card was stored). Tried writing host and Airbnv within 3 minutes to explain the mistake and due to it being within 2 weeks, couldn’t get a full refund. They offered to give me credit for another time which is not helpful on a single mom budget.
So basically was stuck going with my twin teenage girls or out over $800. I personally would’ve been more fine here on my own but did not enjoy it with the kids. The noise due to it being on floor level sounded like the windows were open all night (may be due to A/C unit in the window). Kids got scared when hearing people yelling throughout the night, we could smell marijuana come in through window and they were freaked from a couple of cockroaches. They definitely did not sleep well.
Was our first time to NYC so maybe should have expected much more of this, but just wasn’t very pleasant or what I expected in a vacation. I would’ve been okay solo riding the subway for 35-50 minutes to get to Manhattan but was challenging at night with teens and further than I thought. Again wish Airbnb would’ve helped since I really would have preferred to stay somewhere else that was closer, not in converted basement.
On a positive, they did offer to let me drop off luggage 3 hours early, there were restaurants and a market nearby, and host did communicate via text a couple times during the stay.