I rented this apartment for my daughter and her friend. When they arrived the apartment had not been cleaned: dirty sheets and towels, dirty dishes in the sink, but worst of all the toilet wouldn’t flush. The host was unreachable (granted, this was very late at night) and the person working the front desk was no help. Because the apartment was basically uninhabitable (this is during covid) I had to scramble to find them a hotel room. The host apologized the next day, explaining that there had been a miscommunication with the cleaning person. But the nearby hotel they moved into said they frequently get people calling to escape the Airbnb’s in this notorious building, which seems to have many units rented out by different people. Airbnb’s help desk facilitated a refund, but overall a terrible experience.