The studio apartment was just like it appeared in the photos and met our needs very well for a 5-week stay. It is small (a studio), but feels pretty spacious. All appliances worked well, and having a washer/dryer over our long stay was so helpful. The apartment was very quiet for being in NYC (we woke up to the sound of seagulls, not cars!). Michael was very easy to communicate with and was often in the building for face-to-face chats. Whenever we needed anything he was quick to respond. Likewise, Tommy the superintendent, who lives in the building, was incredibly helpful as well and always available. The neighborhood was also great - easily accessible to many parts of the city, with enough close-by in walking distance (coffee, bagels, pizza, Macy's, restaurants) but quieter than touristy areas, which was nice. I would highly recommend it.