I have both good and bad things to say about my stay. I have no intention on writing a 100% bad review because everything wasn't bad but it wasn't all good either. Prior to booking I asked Mila about early check in because our flights got in at 9am. She informed me that we could check in at 12p and asked that I call her 25-30mins prior to that time. We got to the home about 10:30a and I called her, no answer. Waited about 15 mins, called again, no answer so I left a voicemail. We yelped some nearby food and went to grab breakfast while we waited. We made it back to the home about 11:30 and I still hadn't heard back from Mila. So we sat, in the sun with out bags, in the driveway of the home hoping she would call back soon with instructions. At about 12:15p a car pulled up, it was a man there to let us in. (I can't remember his name. He was super friendly and very helpful! He walked us around the area and gave details for places to go that were popular in the area. The home was very clean and perfect for my group of 7. Beds were comfortable, especially the queen bed. From that point, everything went well until Saturday when the toilet got stopped up. There is one bathroom and as previously mentioned, we were a group of 7. The toilet got stopped up and we couldn't find a plunger so I wrote Mila and informed her that we had a toilet issue. She then called and said she was coming to the home. When she arrived, she was SUPER RUDE! She accused my group of putting something other than toilet paper in the toilet resulting in it getting stopped up. She stated that we must have put sanitary napkins in the toilet. She asked permission to enter the unit and see the toilet, once she did she got on the phone and to whomever she was talking to stared, "yes we have the security deposit". She then, again in a super rude tone, told me that if they have to have a plumber come out to fix the toilet it will be coming out of our security deposit. I explained to her that a plunger would suffice for unclogging the toilet and that no one in my group was an idiot and we are all aware of what goes into the toilet. At this point, myself, my boyfriend and Mila were going back and forth. We felt she was definitely making it more of an issue than it was. Clogged toilets are normal and happen occasionally. She went on to tell me that the toilet has never been clogged and that when we use the bathroom we should put the tissue in the trash instead of the toilet. Let me repeat that, she told me after we have a bowel movement and wipe to throw...