apt is NOTHING that it described in the amenities. The oven did not work. There is NO microwave. There were no additional trash bags. There were wet dirty towels and female panties in the closet. There was no soap, shampoo or conditioner. There were only 4 coffee pods for the coffee machine. We had to request towels and someone only brought 2 towels...for 4 ppl to use. I was not expecting to have to spend money on food. I brought groceries to cook and prepare meals for my family. We learned this was impossible on the first day. A four night stay and I was only refunded $50 and I paid almost $800 for this fully functioning apt w amenities & a full kitchen. I spent $63 on pizza the first night after being unable to cook. I expected to at the very least be compensated/ refunded for one complete night which would have been equivalent to dinner for each night I could not cook. This was very disappointing. I won’t even complain about the lack of cable tv, which there is none! It’s only subscribed tv channels w the Apple TV. I don’t hv an Apple TV acct. We watched Netflix because there is NO cable and NO access code to the apps on the tv. My son stated he saw a small mouse in the bathroom. I didn’t see it but later heard what sounded like a mouse scratching at a cabinet door.
For what I paid I expected to AT LEAST have the amenities & services that were described in the page. It is not family friendly. It does not make you feel at home. I could hv stayed in a hotel for the price I paid...AND I would hv had to amenities, clean towels, cable and a at least a microwave.
Very disappointed