Jonathon is a gracious host. There were some things that could be addressed. The dish sponge was old and dirty and there was hair still in the shower. The pipes also bang loudly at night and you can hear the residents upstairs walking often. It almost sounds like they're in the unit with you. Lastly, the shared washer and dryer was convenient until the dryer door came up cracked. Overall, he was responsive (within about an hour and a half), kind, and attentive when any concerns were shared. I've stayed in much worse accommodations while in NYC. This unit is located in a quiet and walkable community. It's reasonable for the price.