This was my first time using Airbnb so I wasn't sure what to expect. Susi made it very seamless by responding back quickly to any questions I may of had about anything. She was also great at letting me know what stores, restaurants, closest subway, etc was around which made it easier for me to find and if I had other questions once I was there she responded back very quickly also. The place was really clean, great neighborhood and the rooftop deck on top of the penthouse was really cool especially with the weather being so nice while I was there. I'll definitely stay here again when I come back to NY for another visit.