Enrico communicated well, and getting in was easy enough. But our key wouldn’t work when we returned late at night, and although Enrico was able to fix this remotely, at the time it was really unnerving. If this is additional security. we would have liked to know up front. No fault of the host, the location is really noisy and feels unsafe at night. The apartment itself is a great open space with high ceilings (the industrial vent heater is also noisy.) Dig the hammock! FYI the red splats on the floor are paint, we hope.