My girlfriend and I stayed at the Shoreham hotel for 2 nights. The first night, we immediately got greeted with a massive puddle in the bathroom thanks to the leak in the ceiling. I contacted the host and let them know there was a leak and they responded saying sorry for the inconvenience, the management team will check out the issue.
Well….. second day rolls around, no one from the management team contacted saying it was addressed. At the end of the night, we were greeted with the swimming pool of water in the bathroom. The ceiling was dripping like if the weatherman had forecast 100% light showers. The bathroom was basically inhabitable. Again, I contact the host about the leak, same response as yesterday.
The host then sent me a message saying I could get a late check out for a small fee. I asked how much the fee was only for it to be retracted.
The ONLY great thing I can say about this place was the location.
Will I stay here again, probably not. Terrible service & experience!