Norma especially went out of her way to make us welcome and make sure we had everything we needed. The room is actually quite large and feels so spacious you don't feel like you are just renting a bedroom. There was a nice couch to sit and read (or watch tv). The place was very clean and it was within waling distance (a block and a half) of Northern Blvd. where there were ample stores and fascinating multi-cultural restaurants. My wife Julia and I were completely comfortable and happy to stay here. (by the way, George was also very helpful!)