Rosan was a pleasure to communicate with and had great customer service. He even allowed my family and I to store our bags at the property prior to checkin due to our flight arriving early. However, upon checkin time, we were severely disappointed with the property due to the lack of cleanliness. Feces was left in toilet, there was dust and dirt throughout apartment, spit residue on faucets in bathroom, hair in bathtubs, vanity and beds. The pictures make the property look very nice at surface level but it is obvious thorough cleaning has not been done in a while