Zach was super easy to deal with, as he was very flexible with regards to key pickup and arrival times. Fortunately he happened to be at home when my wife and I arrived. He gave us detailed recommendations for dining and instructions to get around town. His home was only about a 10 minute walk to train lines and about 20 minutes into Manhattan so very convenient for us. His location was very safe so no worries there. The locals friendly as well so another bonus there. Basic accommodations but more than what we were looking for. We can see why his place gets booked up quite often. Overall a great experience for first time Airbnb users.