Communication was prompt and easy. John and Trang were both very pleasant in our interactions, but they were out of town for most of our visit. The apartment, the top two floors of a duplex, was *very* large and comfortable, with all of the charms of an old house and none of the feeling of being cramped that generally comes with staying in NYC. It was super-convenient to Columbia, where I was at a conference. It was also easy to get to midtown, downtown, Yankee Stadium, pretty much anywhere I wanted to go. And the neighborhood was delightful. I would stay here again, even if I didn't need to be headquartered so far uptown.