This was a great place to rest up from busy days, and with the subway literally just a few steps from our front door, we took advantage of it many times! If you have trouble with stairs, the somewhat unreliable elevator could be a problem, but it WAS working most of the time we were there, so I think we had to climb up stairs only once, and down, twice. Christine was very quick to respond to messages, and provided everything we needed for our stay. We look forward to staying here again!