Due to an emergency, I had to move this reservation over to my brother-in-law at the last minute. Althea was incredible. She worked with me to arrange everything for him and make sure he and his guest would have the best experience possible. She talked with him the day before his arrival and made arrangements to store his luggage and coordinate check-in. My brother-in-law had a wonderful stay. I am looking forward to booking Althea's place the next time I am in Brooklyn!