I did not have the pleasure of meeting Jose during my stay, but Ben Alexander (another superhost) helped me. Ben is very friendly, polite and responsive. He would read and reply to my messages so quickly, which I really appreciated. This was especially helpful for when my girlfriend dropped her ID in the building and a resident helped pick it up and gave it to the store next door to hold onto it. When we went to the store the next day to pick her ID up, the owner was on lunch break. We had to get the ID back ASAP, as we had a train to catch in the next hour. Ben went above and beyond when I told him about our situation - he called the store owner to come back and meet us at the store. With Ben’s help, we were able to retrieve her ID and catch our train in time. With the resident and store owner’s help, we were able to get my girlfriend’s lost ID back in the first place.
Ben, the resident who picked up the ID and store owner who held onto it for us did not have to help us as much as they did, especially on a Saturday afternoon. They all really went above and beyond and we are very appreciative for their kindness and help while we needed to get my girlfriend’s ID back and were rushing to catch a train. They are all lifesavers!! It feels like this building has a community of people who look out for one another and are genuinely kind hearted.
If you’re looking for a place with good people, really affordable, clean and comfortable with amenities (refrigerator, microwave, silverware, iron, fast Wi-Fi, nice TV, good AC) and close to Manhattan, look no further. There’s a good reason why Jose’s place is always booked!