Antonio was extremely good on communication. Good instructions. Fast response. My daughter stayed two nights with us. Antonio brought sheets and towels down for her in minutes! Also, his Mom helped us get back into the apartment after locking both sets of keys inside. We had just said "Goodbye" to Antonio as he was stepping out...all the info to contact him was inside the apartment. Thankfully, is Mom came to our rescue. It was a very nice stay. We especially liked it being on one level, ground floor. My husband had an injured ankle, so that made things easy.