For future reference you should always be reachable at the time of a booking. And not only is it COVID but come on I expected some type of cleanliness the stains and everything else I saw was just unacceptable. Great theme as far as furniture and decor but it was just dirty. Stains on pillows, couch, the bathroom had to be cleaned before using and strange smelling sheets and comforter. The only thing I really appreciated was the heat .