THIS PLACE WAS OUTSTANDING! Our stay back in NY was very homey, and welcoming. Claudine was very sweet, and understanding and great with communication. Not going to lie, their was a few times that my friend and I where a bit loud, and she did reach out, but it was never a bother. She reached out to make sure that we were safe, and everything was okay. And she did that in the most kindest matter. From experience, please be mindful, she does live upstairs, so she is very quick to meet any of your needs, but also, keep your noise level down if you’re going to laugh, you don’t want to be a bother to someone who’s so sweet and kind hearted! I would love to stay here again, anytime I come back. 100000000% recommending to anyone and everyone. You won’t regret!