Max welcomed us at the apartment at the time agreed, explained how everything worked and gave us some advice about the nearest supermarket and the local area. She contacted us the following day by email to check that all was well and offering assistance if necessary.
The apartment was clean and comfortable and very well kitted out. We were pleasantly surprised that it was bigger than it had appeared in the photos. The apartment was very quiet and the local neighbourhood felt safe to walk around in even at night. There are lots of shops and eating places nearby. The subway on 86th street is about ten minutes' walk away so very convenient for accessing the rest of the city. The only downside about the apartment is that it is on the fourth floor so you have to walk up four flights of stairs to get to it. We didn't mind this but it may not suit everyone. All in all we were very happy with the apartment and would be happy to return there for another stay.