Renee was very polite and accommodating! She was available to give us two sets of keys to our room promptly when we arrived and expressed that if we had absolutely any questions about the area or needed help to text her. Our room was very clean and we didn't hear anyone else the entirety of our stay. The neighborhood was very friendly as well, and with a quick 15 minute walk to the subway there are no complaints from us at all! Thanks Renee!