Love this place. I spend about 7 months on the road travelling around the world. This place is an absolute gem. Great and cool staff with deep local insights. The place is fantastic, and Dana was very responsive. The staff helped me find local eateries, including a tailored map, plus gave good night time recommendations. Loved it and would stay again. The only thing was a slight disturbance was that they were doing renovations from 10am in the morning so sleep-in wasn't really an option, and the satellite TV was the most user-unfriendly experience ever. However, it reminded me that I wasn't in NYC to watch TV, but to explore the neighbourhood, and see a cool Brooklyn side of the city. Thanks Dana!