We visited as an extended family of 7 adults. Arrival and check in was seamless, helped by excellent communication from Lex leading up to our arrival (and afterwards too, Lex was responsive and helpful). The house itself is incredibly close the Halsey Street subway station (J Line) - a short 3-5 min walk - which made transport into Manhattan really easy and quick. Connection to JFK was very direct too. The J-Line takes you into lower Manhattan with easy changes onto other lines to take you uptown. Everything was in good order when we arrived - very clean and tidy. The beds were large and comfortable, and the rooms were big and spacious. The air-con in each bedroom was very welcome, but we did experience a little noise issue with the occupants of the upstairs apartment - there were times when it seemed like they were wearing clogs! That said, I wouldn't say this was a major problem, though and didn't detract from our enjoyable stay. The kitchen was excellent, with everything you would need and there was tea and coffee in the cupboard, and plenty of mugs, glasses, plates and cutlery. There is a handy supermarket about 5 minutes walk away on Broadway, just up a little way from the subway station, which was well stocked. The area does appear a little rough on first look, but it was really okay, and it quickly became familiar to us and we always felt safe. The house isn't fancy, but the facilities and location definitely make this a brilliant place to stay as a group. We quickly grew to love it, and would stay there again in a heartbeat. We had a very happy, comfortable and enjoyable stay. Love NYC, and loved this base in Brooklyn.