Nicole met us on arrival and was very welcoming. She made sure that we had everything we needed to make our stay comfortable and enjoyable. The apartment is excellent as a base to explore New York, it is well equipped whether you wish to simply have breakfast at home (which we did) and eat out or cook for yourselves. There is everything lolly that you could want from the 24 hour grocery stores to the subway that is at pst a 10 minute walk that also runs 24 hours....We will certainly be back as there is still a lot more of New York that we want to explore! Nicole was also very helpful with a late checkout.