Jon and Matt were prompt and responsive in their communications with us. The main room of the apartment was spacious, especially for its location. The apartment was relatively clean but dingy in places, i.e., dust in corners, some peeling paint, etc. Not horrible, mostly just signs of an old building- but looked like it could use just a little TLC. It suited our purposes for a place to sleep and was comfortable overall, though the fold-out bed in the living room had a very thin mattress. The bed in the bedroom was much more comfortable. Having an elevator in the building was very helpful to us.