My best friend and I stayed at Ryan's place for 4 nights in January. Right when we got off our plane we were contacted by Paul (he was our contact because Ryan was out of town) and he gave detailed explanations on how to get to the apartment, where keys were, and all the other info needed. When we arrived the apartment was extremely clean, very warm, bed was made, towels were folded and there was a bottle of wine on the bed. The bed was very comfortable, the shower pressure was fantastic. He had a water purifier, tea kettle, fast wifi and they were available for any questions we had. I highly recommend staying at Ryan's place and will certainly be recommending it to everyone that visits New York!