Queen was very hospitable, answered questions very quickly. Check in and check out were a breeze. The apartment was very clean, smelled nice, and had everything we needed. The bed was so comfortable ; be sure to set your phone alarm. Kitchen is handy. Motion sensors turn lights on as you walk to the backyard. Six minute walk to the Long Island RR. More expensive than the subway, but nicer and only 25 minutes to Penn Station. Great value. I will stay again.