Overall, I had a decent stay, and the rooftop was my absolute favorite amenity. There were a couple issues I encountered, like not getting the check-in instructions until after the check-in time or dirty dishes being left in the oven from the previous guest. However, after I checked in, Vanessa was very quick to respond regarding any issues. I will say that the beds were very comfy and Vanessa even leaves food/tea/coffee and a good selection of random pantry items in the cabinets, if you need a snack. Also, bring quarters if you end up needing to do laundry. I don’t know if I would stay again mainly because of how stressful if was getting on a plane and not knowing if I would need to find somewhere else to stay while traveling alone and arriving in NYC at 11pm at night, but the apartment is decent once you’re all checked in.