We (myself, husband and two young children, 2 and 1) had a great stay in Ashley's apartment. When we first arrived there was an issue with the laundry machine and we were unable to use it, Ashley was very apologetic and took our dirty washing to be cleaned (when needed) which was a great help.
The apartment itself was brilliant. From small things such as washing up liquid and sponges in the apartment, to a bbq outside, this apartment was ready for people to arrive and it made it so much easier not having to worry about going to a shop straight away to pick up small things.
The apartment is really close to the subway station which was great, we often came back really late at night and there was no issue. I should point out that there is no elevator from the street to the the subway, so it did mean having to lift the double buggy up and down the stairs. But, we found that this is a common issue throughout New York!
Communication with Ashley was brilliant. Really good host, she sent us a list of restaurants around the neighborhood when we arrived and kept us informed of the local on-goings, she even let us know she had bought the Mayweather - McGregor fight and told us how to access it!
Would recommend!