My first two nights at the ridge were great however, things took a drastic turn quickly. I left my hotel to run some errands, and came back to find all of my belongings on a cart in the hallway. My friend who was staying with me, who had booked the rest of the reservation, was confused when she tried to enter the room but was pulled away into the back office where the manager told her our room had been changed. Although the first 2 days and last 3 days were booked under different names, the hotel had assured me through messenger ahead of time that the room would be the same throughout. Instead, we were met with an angry manager barking at us to move rooms, reprimanding me. All of my stuff had been thrown about. The least they could have done is called. After trying to reconcile with the manager, we went to our new room. We get a knock on the door, and manager is holding my laptop. Why did he separate my laptop from the rest of my stuff? So weird, will never stay here again.