I had a couple of issues, one related to the assignment of my room and the other with the code of the main door that was not working. Anyway, Ruth was attentive to solve them soon. Se is a very helpful and easy going person. Regarding the house, it's clean and located in a quiet neighborhood. The closest subway station is 5 minutes away by walking, nevertheless Manhattan is, in average, 1 hour away, so bear it mind if you plan to constantly go to tat zone of the city. In summary, the price / quality relationship is reasonable considering NY prices.