Horrible communication.
Host ripped me off. I had to check out 3 nights early due to circumstances beyond my control.
I messaged the host and asked for a refund of the three nights. I agreed to pay all other fees plus nights I had actually used.
Sadly they refused, and also refused to approve reservation change request. Seems they are only concerned with their own bottom line.
As for the place itself, it sucks. Bed is just matress and box springs thrown on the floor. The apartment smells like fried food. Theres cats running up and down then stairs to the apartment, they live in the hallways. Only 2 burners on the stove actually light. I could go on but you probably get the picture. They are slumlords.
Stay away!