I truly don’t even know where to begin with this place. My best advice would be to STAY AWAY. I booked due to the positive reviews but am beyond disappointed with my stay. The first issue we had was a broken pipe in our bedroom that caused an extremely loud rattling noise 24/7. We contacted management and they said they were aware of the issue and someone would come to fix it in a week. A WEEK!? We didn’t sleep at all that entire week and ended up booking a hotel for a few days because we couldn’t handle the constant noise. I asked for a partial refund from management and they said no because we were “already getting a discounted rate due to covid and they weren’t profiting off our stay.” I’m sorry but that is not my problem and I don’t make the rates, you do. After the rattling noise was fixed, we found out we had a mouse problem. Completely unsanitary and poop all over the apartment. I understand mice are common in the city, but this place was disgusting. We finally caught the mouse in a trap but could still hear others in the walls. Last but definitely not least, bed bugs. After the 2nd week we all started experiencing small bites and didn’t even think they were bed bugs until the last week we were there. We now have brought bed bugs to our brand new apartment and have to throw away and clean everything. This place is actually a nightmare and we are all traumatized. The only positive thing about the place is that the super Alban is so nice and truly tries his best. Management needs to figure it out. We couldn’t wait to get out of that apartment and we actually had a celebratory dinner on our last night. DO NOT STAY HERE!!!