I booked a room on behalf of my father who was travelling to Brooklyn. It was a last minute booking and my dad required assistance checking in. Jason was very accomodating, he went above and beyond to be there when my dad checked in and showed him how to work the internet tv. He communicted with me for the duration of my dads stay about how my dad was doing. My dad felt safe and comfortable in Jason's home, we will certainly book again on his next trip.