Carmia (and Joe) was very helpful with the overall booking. She was always prompt in responding to any of my messages prior to our arrival. She also helped us map out our commute from Brooklyn to Manhatten using the subway. The overall home was exactly how the pictures depicted. I especially loved the home theatre room and the added access to streaming Netflix,YouTube,etc. A few things that can be improved would be the cooling system, it never really felt as cool as it should even with both air units on. We had a few issues with flies and ants within the home, but overall I would recommend this booking. There is also a beautiful garden area in the rear that we didn't have time to take advantage of but the area is really cute. Thank you Carmia and Joe for all of your help!