Both Frances and Nancy are very quick to respond to any communication, and checked up on us to see if everything was comfortable for us.
The location is a very close walk to subway stations, and a reasonable distance from other shops and cafe's. The house is small but well laid out for our needs. Although the sofa bed was confusing it was very comfortable, and the bed was slightly on the harder side. The bathroom was nice and clean, and the apartments use for a washer and dryer was invaluable - we were so grateful.
The neighbourhood is very friendly and fairly quiet. We felt safe walking around after dark. There are a couple of corner grocers just across the road.
Definitely recommend this apartment!