We stayed three nights in the apartment. The apartment is as what the photos show. It is nice and spacious for two persons. It is also clean and warm. The bed is very comfortable. It is on the ground level and does not get natural lights but that did not bother us. The apartment is a short walk from the subway station and we felt safe coming back at night. We did not meet the owners because they were away. Communication was good. When a problem in the apartment arose, the owners responded quickly. (It turned out to be a small issue.) We were enjoyed our stay and would stay there again if we come back to NYC.