Place was at a great location. Two blocks from the L train up to the city. Check in process was painless and John was very communicative. My only issue was the fact that the furniture seems a bit fragile. The bed was not the strongest, even though all we did was sit and lie down. No jumping or anything of that sort. The toilet in the bathroom was loose and the mirror fell from the wall while we slept, ended up breaking. John was very understanding and attentive. Plenty of soaps, towels, linens, blankets, and all of the basic needs. Also very kid friendly with a high chair and a packnplay.