The self-check in guide is easy to follow along and convenient to have, especially since we arrived late on a Friday night. Windows were open when we arrived, so a couple of bugs came in (no biggie - just make sure to close them!) The place itself is a bit bare, but clean and within walking distance to coffee shops/restaurants. As mentioned in the description, you will hear steps from above or outside considering the location, but this did not bother us. Serena and Justin were easy to communicate with and always responded quickly - don't be afraid to ask if you need anything. They were very accommodating!