I loved this spot! The location is so perfect, I walked everywhere(times square, restaurants, coffee shops, target, CVS, Central park, natural history museum, and moynihan/penn station). Super short walk to times square and other major spots, but without the overcrowdedness and bright lights. I felt safe about walking around there by myself, since the street is full of restaurants so it was busy with people and well-lit at night.
The room was very clean, and looked just like the pictures, and the rest of the apartment was nice and kept clean. It was very comfortable to stay there, and so easy to come and go from the apartment.
The hosts were also super responsive and communicative to my messages and questions, made me feel at ease, and also helped me out a lot by letting me check out a little late so I could go out in the morning and come back to pick up my bags. They also had the cutest welcome card setup when I arrived. :)
I briefly met Sofia a couple of times and she was very nice. Otherwise I didn't run into anyone, and the apartment was very quiet, and relaxing to return to after a long day out.
The only thing I would let other guests know, is 1. I could clearly hear the outside street noise, of course since it's in the city, and 2. The white curtains let in outside light to the room, and there is a window in the wall to the kitchen so sometimes you get the kitchen light too. (the window is very high up, so it's still private, just not visible in the photos). These didn't affect me negatively, just saying if you're a sensitive/light sleeper, bring your eye mask and headphones.
Overall I give everything 5 stars, great location, cleanliness, hosts, room, and apartment; and checking in and out was very easy.