Unfortunately, there were many issues regarding this reservation. I informed the host about it but he did not react.
1. Room was listed as private, but in fact it was impossible to lock it from outside (only from inside the room. There were unknown people in the flat, we did not even know if the owner lives there or not. When we accidentally meet in the kitchen he did not even introduce himself. We had to ask him if he is Kay. He only mentioned that in other room lives “cool guy from Argentina” but in fact we did not know who lives there. So we had to leave all our belongings in opened room in a flat with unknown people. When we wrote Kay about it he tried to convinced me that room was not listed as private.
2. There were no amenities that were listed: no soap, shower gel, shampoo. There were only 1 used roll of toilet paper which was very quickly finished. When we asked Kay about the amenities he said that there are cosmetic under the shower (used one, also used bar of soaps) and put ALREADY USED BY SOMEONE ELSE bar of soap at the bathroom sink.
3. Due to pandemic and according to information at Kay’s offer, he committed to Airbnb’s 5-step enhanced cleaning process—a set of standards developed in partnership with experts, for the times of COVID-19 and beyond.
Here’s what Kay committed to doing before every stay:
Sanitize surfaces
Sanitize every high-touch surface, down to the doorknob
Use approved products
Use cleaners approved by health experts, like disinfectants with 70% alcohol or higher
Thoroughly clean
Refer to our extensive checklists while cleaning room-by-room
Both room and the whole apartment were completely dirty and did not look liked cleaned with any directions, especially not with Covid ones. During our weekly visit we did not see anyone cleaning anything, they were also no disinfections liquids or anything like that. We had a private mini fridge in room, which has sticky stains inside. Room and flat were full of dust and dirt. There were spider webs in the room. Kitchen was disgusting, sticky stains and dirt all over the main fridge, dirty fridge from the outside and dirty oven. Broken ceiling. Bathroom was also dirty. Sink and bathtub was clogged. There were stains and dirt everywhere. Fan in the ceiling was totally full of dust and seems like it was NEVER cleaned.
4. Rubbish. The owner did not throw rubbish through our 7 days stay. Rubbish were staying and stinking in the kitchen. We were not informed where are the common dumpsters at the street.
5. There were 2 electricity plug ins in the room, only 1 was working.
6. Flat is very smokes friendly, almost everyday we could smell cigarettes and marihuana.
7. Windows are old and draughty (and also dirty of course) Wind and cold are coming into the apartment.
The owner was informed about all of the issues and he did nothing (except adding roll of toilet paper and disgusting used bar of soap). Conditions were not inconsistent with the offer and I did not received what I paid for. Conditions of the flat are dangerous to health, especially during current pandemic situation. I must admit that the owner promised to clean the house with special rules regarding Covid-19. Unfortunately, I can't recommend this place not only because cleanliness and conditions but also due to Kay's attitude.
Location is pretty ok, but room is really small (if you are in 2 don't even thing about taking 2 big checked in luggage, we had 2 problem to put everything inside the room with 2 small carry-ons). Not worth staying at all.