You don’t know who your speaking to directly, the apartment was not as clean as I expected. No towels or any toiletries blankets were old and full of dust bunnies the water came out green when I turned it on to use it one of the bathroom had no shower curtain. People were upstairs on other floors my entire stay even though it states that you have the entire brownstone, the event space is nice and big the theater room is fine as well however I had to ask security fix and turn them on . Then checking out I noticed I left my iPad in one of the bedrooms I’m tracking it on find my iPhone I bought up the issue to one of the security guards he said he’ll get back to me I waited 2 days then someone reached out that I don’t know of no name or anything said they found a bag but that’s not what I had left so I explained again where exactly the ipad is offered to come there and get it myself and the answer was no . I’ve been texting calling ever since no response no answer. It’s been almost 2 weeks and no one has gotten back to me as yet. Also said they haven’t had any bookings since my check out cleaners haven’t been there yet or anything . So why am I still waiting to hear back regarding my missing item ?