I stayed here 2021 June 25-27. I know this is a fairly new listing on Airbnb so I'm sure they're getting the kinks out. I decided to give the 3 star rating because the pain points started piling up and it got frustrating needing to message them so frequently.
The good:
VERY CLEAN!
Towels provided!
Slippers provided
Easy free street parking
Anna and Fanny were responsive to messages and coordinated someone to assist us quickly to get into the building and to help when our toilet was clogged.
Newly constructed building so things are *shiny* and appliances are new.
Very secure, 3 layers of locks/codes to get to the unit.
Many Air Conditioning units.
It's a 2 bedroom for a descent price.
Could use improvement:
1) The checkin process: I had to ask what the entrance codes were on my way to NYC day-of and when checking out I realized the lock box code that was messaged to me was wrong. Checking in, we had "the guy" verbally give us the code to the box so I didn't notice it then.
2) The property: though this was a newly constructed building there were some odd things, like the bathroom had hot air blowing into it. I'm not sure if this is a feature for the winter or a quirk. Nonetheless, it wasn't easy to find a way to change it so we just lived with it.
3) The wifi wasn't working for most of the stay. It worked in the very beginning but didn't work after. There was a TV but it was a smart TV and since the Wifi was down we couldn't even use it.
4) One of the AC's in one of the bedrooms wasn't working, so we had to sleep with the door open to get cool air from the living room AC.
5) Toilet paper was 1 ply. This is an easy change that may not apply to future stays.
6) Checkout: The instructions were to wash our dishes and take out the trash, but there was no dish detergent for the dishwasher and there were no additional trash bags in the unit. We ended up making it work but it was another frustrating step. Then, as mentioned earlier, returning the key to the lock box we realized the code they gave us was wrong.
I wanted to give a higher rating but these little things just added up. Since they're early in their listing history, I'm assuming some of this stuff will be sorted out.