Terrible experience for refusing to provide check-in instructions 10 minutes before my check-in time while taking the $1850.00 out of my account. According to the host, reason was that the unit was not available for the days I selected. The host was unwilling to cancel my reservation and send my refund. I had to go to Airbnb Support to get my money back. This is bad business. On top of that, tried to place me in a location with lesser quality for the same price as the original reservation. If I could leave 0 stars, I would.