The room is very clean, the housekeeping service was great. The lady cleaned and changed towels often enough if you used the sign at the door properly.
The location was great as well. The F Train is right around the corner and the Q,R,N & W are two blocks away.
Central Park is super close as well as 5th Ave.
The people at the hotel are all very welcoming and nice. But no one can really help you if you have an issue with your stay. Everything is through Airbnb and the respond time sometimes is not the best.
We storage our luggage before check in and that was very very convenient and helpful since the check in time was at 4pm