Min was extremely friendly and responsive. The room was clean, nicely decorated, and ready for my girlfriend and I when we arrived. However, we were asked to swap rooms with another AirBnB location owned by the host. And although the apartment itself had locks, our private room did not have functional locks. It also did not have private access to our room (we had to pass by another tenant who was in a curtained off area). Also it was fairly loud since we could not close the windows at night due to an air conditioner unit. Some of these things may be common for a stay in NYC, but this is not what we are typically used to in an AirBnB.