We stayed as a couple for 10 days at the end of November.
Pros:
The location of the apartment is superb - just 2 blocks from the 7 line subway station and around 15 minutes into Grand Central.
There are supermarkets, banks and a wide variety of restaurants within easy walking distance of the apartment.
The neighbourhood feels safe and the apartment seemed secure.
The bed is comfortable and the apartment is a good size.
Cons
The family noise is intolerable! Passang, his wife, baby, 2 small sons and teenaged daughter all live above the Airbnb. Their apartment has wooden floors throughout and it appears, little or no acoustic insulation. The boys are permitted to run around from 7am (or earlier) every day and this continues well into the evening. The worst thing however is that the daughters room is immediately above the Airbnb bedroom. The floors creak constantly and on 2 nights of the 10 we stayed, we got literally no sleep as she was up (with a friend on at least one night), walking around, dropping things, opening drawers and it seemed, moving furniture! She also gets up at 5.30 every morning so don't expect much sleep! This had a major impact on our ability to enjoy our holiday.
The WiFi is poor and is very unreliable. Due to a large wooden extension being built on the family floor, phone signal (including mobile data) to the Airbnb is nonexistent (AT&T) and I could only make calls by going out in the garden area (in December!)
The TV shows Netflix only. This was very disappointing to us as we like to experience the culture of the place we're visiting and local TV is one way to get a feel for this. Passang did bring us an indoor aerial which gave us three channels but this worked only intermittently and was not reliable.
The apartment is very dark (due to the family's extension) and has only 2 windows and a door so there is no through draught. I feel that ventilation in the summer would be an issue and the air conditioning in the description is a single portable column unit.
The family had cleared out most of the cutlery (we had to ask for dinner knives) and there is limited glassware and mugs. No 'basics' were provided for our arrival (milk, a little coffee, oil etc) and we even had to ask for toilet roll!
Despite showing a bath on the apartments description, this could not be used as no plug is provided.
We didn't find Passang very hospitable. He did ask us upstairs on thanksgiving day but I suspect that was due to him having lots of friends over and we'd already complained about the noise! We asked for restaurant recommendations and his response was 'we don't really go out to eat'. When you're hosting, isnt it your job to know what the local area has to offer? Communication was not great with several messages unanswered and we felt we were considered a nuisance if we asked him for anything.
We have stayed in Airbnb (or equivalent) all over the world for many years and without doubt, this was our worst experience.