Joy communicated well throughout the Airbnb process, giving us excellent directions to the apartment and keeping in touch with us until we arrived and got settled. The apartment, besides being in a fascinating, historically significant building, was tastefully decorated and comfortable. Even better, it was a quiet, serene air-conditioned retreat from the hectic pace of New York City during a hot, sticky July. The neighborhood is high-energy and diverse. The Pathmark grocery store on 145th was one of the largest and best-stocked urban supermarkets I've encountered. We especially appreciated the stack of MTA maps, tourist guides, and show/event flyers that Joy left on the coffee table--we ended up going places we wouldn't even have known about otherwise.