Jo-Ann is exceptionally kind and communicative as a host. We had a very late arrival b/c our plane got diverted due to a storm. When our car pulled up in the dark of night, Jo-Ann was standing on the stoop waiting for us . . . which made her place easy to find and made it feel like a friend was welcoming us to her home. Her flat is also super-clean and conveniently located for getting into Manhattan and getting to great hang-out spots in Brooklyn. It's New York, so there were a couple of noise issues. But beyond that, this is a great spot, and I highly recommend Jo-Ann as a host!