I didn't get to meet Aleksandra but communication was great and I had everything I needed for my weekend stay. The place was exactly as pictured and clean/tidy. The spacious room is conveniently right next to the bathroom which is small but the shower had good hot water. The bed/pillows felt like memory foam which were comfortable. I did hear some running/thumping/creaks from the floor above me during the day but didn't have any problems sleeping at night. Aleksandra does provide earplugs but it may not be for you if you aren't used to condo/apt living. I walked around the neighborhood to find dinner and felt safe (single female). Aleksandra was also super accommodating to the fact that I was there for a race and needed a little extra time checking out, which was greatly appreciated!