Location of the apartment was good (when the closest subway stop is open and running). We were without internet for one of the days of our stay, which made things difficult with trying to find places to eat / drink. I did ask Stuart for some recommendations when we booked but he had just suggested looking on TripAdvisor. Having some recommendations from a local resident would have made not having internet mcuh easier. Our check in process was a nightmare (no information about the closest subway stop being closed and not sending the correct key lock box combination over in an accessible way) and I didn't feel that Stuart or Karolina, in particular, were very helpful or apologetic about what had happened. Having wanted to get an experience of staying in Brooklyn and not in a hotel, this experience has just made us feel like we'd prefer to go back to staying in hotels.