This was my first airbnb experience. Had a 2 nights stay and it was great! Everything's as per advertised. It was an easy, comfortable experience. I was travelling alone, so safety was the most important consideration I had. I had no problems returning to the apartment alone at night around 10+pm via subway. The subway exit was next to a 24 hours grocery store, so even at night, there are people walking around and the path was brightly lighted. The building entrance has a nice, helpful doorman in the evenings and was brightly lighted, with working elevator. The room was private and cosy. Empty apartments just feel haunted to me.. so I really liked that the apartment has a lived-in family ambience (but not noisy, I could do work on my laptop in the room without any disturbance). Rachel (one of the daughters), MaryEllen and Mike were really nice, friendly and helpful, the rest of the children were cheerful and friendly too. Rachel and Mike were very good with directions, even providing detailed instructions with hand-drawn maps! Room and bathroom were clean and neat. If you choose to stay at MaryEllen's place, I'll suggest to take supershuttle service for airport transfers - from JFK was about USD 25 and to LGA was about USD 20.