I stayed at this listing for a month and Christine was very accomodating and was only a text message away when I needed something, but that wasn't very often. The listing is kept clean and looks as pictured. When I first arrived the room I was going to be staying in wasn't ready but they had another room for me to stay in for the night. The neighborhood is quiet to me by NYC standards but of course there are some evenings where you might hear some noise from outside. I would definitely recommend this listing to anyone. Its especially good for those staying long term as many people who stay here are there from a few weeks to a few months.