The instructions to enter the apartment and the communication in general with Jenny was excellent, she reply quickly, I have some issues with the hot water a couple of days, but she fix it very fast, the internet works smooth and the location is near a couple of subway station, so it's easy to get anywhere in NY, but also there is a lot place to eat and go nearby, after a week you get used to going up the five floors through the stairs, and well new york is a city to walk around everywhere. it enjoy my staying there.