This property charges a cleaning fee of $52 and a service fee $36 (for two nights) and then emails me accusing that I did not take good care of the room because I left their shower black and muddy..? I did brush my teeth and wash my hair in it so I’m not sure what what would be black and muddy. Did you leave my toothpaste and shampoo residue long enough in the shower to mold? Did you need better glasses to see your own shower? I do have black hair actually but does random strands of black hair in the drain look like mud? They then go on and have the audacity of making wild accusations and assumptions saying I must have “washed something crazily muddy in there and did not clean it up.” I myself is Chinese as well and we both know the customs to leave shoes by the door. We wear clean inside slippers in the house which I myself had to bring. We also always tidy up our rooms after, and tidy up our own trash and messes. This is absolutely ridiculous that I even need to explain and defend myself. Not sure where your accusations are from but please do not accuse and harass your customers after their stay especially after charging a cleaning and service fee. Is this service fee for bots to email and harass customers? How about this cleaning fee. Do you feel like it is cheap enough that I needed to pull my own strands of hair out of the shower drain? Maybe you should’ve mentioned it in your property description. To anyone reading this beware of this host. Gave an extra star because the property itself is fine for the price if you wanted to stay here and deal with incompetent and rude hosts.