Camilla was super responsive and very accommodating. She was able to help us with early check in and later check out. We had such a great time. It is an older apartment but that was part of the charm of NYC. Some things to note: there are 2 flights of stairs (3rd floor) so prepare to lug your luggage and the key retrieval was a couple blocks away but it was super smooth. Super short walk to SOHO. Would stay again.