DO NOT FALL FOR THEIR SCHEME. Unless you like being cold in the winter and being mislead, you may want to second guess this listing. The original post listed them as having a hot tub and when I asked days prior to the visit if there were any instructions for it and if the hot tub would be ready, Gaspar and Maraya assured me that everything would be ready and there were no specific instructions. However, when I got there and looked around the place I couldn’t find anything thing even remotely resembling a hot tub and when I asked them about it they acted confused and said how no hot tub would ever be in a New York apartment but if so their rates would be much higher. That was disappointing to say the least and a slap in the face to have it seemingly turned on me to be my fault for having such high expectation even though it advertised as being there. The heat is another misleading amenity that is listed. The heat did not kick on until I made numerous other complaints to them and included the heat as one and once they fixed everything else, they turned the heat off again. They provide electric heaters that cause power outages and the heat only turns on upon request and even then I don’t know if the heat works long enough to stay on consistently because while I was visiting, the heater by the doorway downstairs was being bleed which leads me to believe they have air pockets in the heaters. The communication was only slightly better than the living conditions, Gaspar blames the late responses on him being in Dubai and there being a time difference that delays messages but Mayara blames the late response on him being in Bangladesh, where he works so he’s usually too busy and or tired to respond. When I made it known that the place that the place was having numerous issues such as the heating, electrical, and sanitation of the previously murky brown colored water (this was at 10pm mind you, after long day of walking and shopping in Manhattan) Gaspar responds by saying “honestly I wish you could just pack and leave but if that’s not possible then try to be proactive. Don’t stay in there freezing in the dark. NY is a beautiful place, You should check it out kid.” Although out of context he might have sounded accommodating, he was anything but. Every problem that I brought up such as the false advertisement and everything else with the property, he would eventually respond back with a demeaning/condescending tone and barely provide solutions. All while telling me to be more proactive about stuff that was out of my control.