Pao had great communication throughout our stay, telling us about street parking and arranging a smooth checkin. The place is located pretty near the 7 line, but it's still a 10 minute walk to the train, and another 15-20min ride into lower manhattan. Our stay had some hiccups - the host was away for a good portion of the time that we were staying in the apartment. We were only given one set of keys (and getting another set would have taken 3-4 days extra for the host to come back). The neighbours downstairs were having a few nights of loud parties - the sound carried, obviously. We were asked not to lock the outside front door, only the flimsy interior door that led upstairs - one night I came home to find a popped out windowpane on the door to our airbnb where someone could have easily reached in and unlocked the door to our place. Asking the host about it that night, I got no reply about it or the loud parties until the next day, leaving us pretty sketched out that night. Pao fixed the windowpane the day she got back, and offered us a partial refund for the nights the door was broken. The walls had handprints on them in the bedroom and the floor was sticky. All of the apartment's doors have a few inches cut off the top, so there is no privacy in the bathroom, though the shower was good.