Nicole is a beautiful person. She is very friendly, and made my husband and I feel at home at all times. She was extremely helpful and gave us directions to all places we went, and that was key to us since it was our first time in New York City. Nicole has the most lovely dog ever, Beatrice. Her apartment was just as described. The bed was cozy, and the shower had good hot water. All kitchen amenities were provided to us. The neighborhood was just fine. We walked around really late at night almost every night and did not feel threatened at anytime. Nicole was waiting for us when we arrived, and I've never had any problems communicating with her. We loved staying with Nicole, and we will definitely go back.