Jhovana is an absolutely perfect host, making sure you have everything you need, and helpful with tips on the neighbourhood, directions, etc. She has a charming personality and a great sense of humour. Second greatest thing about our stay: the dog! He is very sweet and calm, so if you aren't into hyper dogs, don't worry - he's a very chilled-out senior dog. The apartment itself is great, fairly spacious for a Manhattan apartment, and only up one flight of stairs. Another plus is that the room is at the back of the apt, so there is almost no street noise-a rarity in NYC. I would highly recommend this listing!