Our arrival was late, but there were no complications on getting inside the place. The place was ready and set for us to sleep in. The only thing is that they didn't have a description or note regarding the soap or shampoo that it wasn't going to be provided by them. But other than that it is really close to the subway so that's a plus. Also if you're driving, keep in mind that you'll have to look around for free parking for a while if you're not lucky.