the experience of living in sonder is terrible. Not only because the room is small and not as good as the picture it posted but also because the attitude of the whole sonder crew. They treat customers as shit. The black lady who take cares of the housing affairs is a racist. In the day of checking out, we slept over the check out time for only 1 hour. The black lady just rushed in and pushed us to leave within 5mins. We wanted to pay the late check out fee but she denied. During this time, she kept cursing us and threatening us to leave if not she will call the police. I never see such a terrible attitude to customers like this. After that, we tried to leave out cases in the hotel and come back and get them later. The black lady of sonder denied again and she said we are not allowed to step into the building forever because our room is dirty. Actually I tried to clean my room before check out but she threatened me to leave within 5 mins. I must say this hotel is the worst!