Our host was excellent at communicating - reaching out to ask about our arrival time and checking-in after we arrived to make sure we'd settled. The loft is truly extraordinary. Lots of stairs but the payoff is high ceilings and beautiful light throughout the day. There's space the eat in the kitchen, gather with family around the dining room table, sit together around a huge semi-circular couch...there's no place in the ample apartment that feels cramped. Like no other NYC apartment I've known! The shower is even luxurious. Innovative design details everywhere and the ideal location made this place perfect for me and my family of picky architects.