Ed was gracious and accommodated our travel schedule. He answered any questions we had promptly about extra linens and items that weren’t exactly where mentioned in the description. The location was perfect for Halloween weekend- I wish I had realized and I would have had a bowl of candy for trick or treaters! Great neighborhood. Some reviews mentioned the smell of smoke. We noticed faint hints here and there but nothing consistent and it did not leave us or our things smelling like smoke. If you plan on staying long term the shower would be difficult for taller individuals as mentioned in the description. Overall we loved our stay here!