So, this review comes with a bit of a note: we personally did not STAY there (but we did visit) --- my mother, father, sister, and mother-in-law stayed here.
First, all four of our family members that did have the opportunity to stay in the space absolutely adored it and will be continuing to book Sophie's spot when they visit Brooklyn (they'll be visiting quite often too because we just had our first child). They said the space itself far exceeded any expectation they had in mind.
A few things we CAN speak on personally: the space itself is beautiful! There's a very welcoming atmosphere to the property, from plants in the space to the cleanliness, the whiteboard with a welcome note to the easy instructions on a sheet of paper in your room, and even the safe in the room to the treats available for your sweet tooth.. it's just a fantastic place to stay while visiting the city.
Sophie herself, although we have yet to meet, has been a gracious host, is extremely easy to communicate with, and is always willing to go the extra mile. The living room is even filled with books on things to do in NYC!
We're extremely happy with the hospitality that our family has received, and we look forward to continuing booking through Sophie! Thank you again!