Elliot was extremely responsive and helpful throughout the duration of our stay! The place is simple and gives you a place to crash at night. This room is a flex room (meaning they made it themselves with propped up walls), so it's easy to hear anyone in the kitchen or bathroom and I'm sure they could hear inside the room as well. With that all said, Elliot is nice and tries to be as helpful as possible. I wish the bed was more comfortable and the shower was more up to date but aside from that it was all fine!