The house was amazing and they do an amazing job of making it feel like home! It was even prettier than the pictures show! When we got there they had saved a parking spot for us directly in front of the house. They also provided us with directions to public transportation on the fridge along with numbers to comtact them. The kitchen came stocked with food, which helped us save money as food in the city was expensive. It was very easy it was to communicate with them before and during our regular stay. We definitely will plan to stay with them again!!