An shared all the pertinent info with me in advance of my arrival. He made sure someone was there to greet me and show me around the apartment when I arrived at a late hour. I never needed to contact An while I was staying there, but had his cell number and am confident that he would have responded quickly. The place was very nice, and exactly as described. And it was less expensive than a tiny hotel room with a small window overlooking a brick wall. The views at An's place are outstanding! It was a great place to relax and unwind in the evening after long days of work. And close to everything!