Best communication of any host!! Sheila is A+ and so wonderful. When there was an issue with the front door / questions about the apartment or area, she responded ASAP and kept me updated. The only downside was the building itself was not as well maintained as Sheila kept the apartment (sometimes it was very smoke-y on the first floor) and - as a typical older apartment NYC building - can be a bit easy to hear other neighbors if they're loud. But the apartment itself was so so wonderfully set up and thoughtfully decorated. Was great to stay there!