Erin responded pretty quickly and sent us pretty good instructions on where and how to get the key (even though the coffee shop employees didn't really know what to do). Her place is located in a good area that is close to a lot of places. Apartment was quaint and loved the furniture! It did get a little hot at night, might recommend getting a fan, but other than that there were really no issues. We had a great stay in NY! Thanks Erin!