first off, did not know what to expect since Google map reviews kind of scared us. when we got there we had very good service from security and front desk. room check in wasn't until 4 no early check in. room was very spacious and smelled clean. enough room for 6 people very comfortable. did not mind what other people complained about. construction in NY started at 8am but we were so tired from excursions we slept well in all rooms and futon. very easy access to all subways and close to convenience stores. very much enjoyed our stay at sondor