Ann-Deal was pleasant and a great communicator! The unit was pretty big with a nicely updated kitchen and bathroom. The beds were comfortable, but the sofas were not really. The dresser in the bedroom was broken and was taped instead of repaired. The unit was not properly cleaned and there was white animal hair all over causing allergies for two of the guests and it also stuck to our clothes. No bath mat, hand towels or wash clothes provided. The TV in the living room could not be casted to, no HDMI provided to connect devices and multiple remotes which was confusing. We could hear noise all through the night and the heater would turn down to 62 while we were asleep. Parking was available on the street and getting a ride share was very fast. Decent area with good food options. Backyard was a bonus, but there was a fire pit provided though fire and smoking were prohibited outside.