I didn't stay there personally, I booked it for family coming to stay for my wedding. The stay by all accounts went great. The check-in process with Delores was great. She is kind and very polite. Goldie, her partner, on the other hand snapped and said "ok I'm calling the police" as I asked for policy clarification for a late checkout/additional days stay I was happy to pay for. Goldie ruined my otherwise good day! I sincerely suggest the very kind Delores serve as client facing from now on.