The apartment was cute & conveniently located, clean, and warm throughout the November nights. However, the first night we were there, the toilet clogged, so I texted the host who told me each unit had a plunger. Unfortunately it was broken & when I told him that, I never got a response. The toilet drained overnight & was able to flush in the morning, so I didn't follow up, but neither did he. Additionally, someone came to replace one of the mattresses while we were there & we weren't notified about this in advance; I had to text the host asking why people were trying to get in, since the crew themselves didn't speak English. Overall, the listing was the right choice for us, but communication with the host could definitely stand to be improved