Yanna was so nice and responsive to messages. She let us check in early and leave our luggage after checkout. The apartment is always warm amid New York winter. The bathroom is clean and the water pressure is strong and you have hot water instantly. I did not use the kitchen but it was really organized. The neighborhood is safe and pretty clean. I highly recommend Yanna’s place if you do not have big suitcases to carry up several flight of stairs because there is no elevator.