Diane was very attentive to our needs. We asked for parking locations and Diane gave us numerous areas close by. The location of the apartment was perfect; just a 15 minute walk to the subway. Lots of places to visit, eat and shop were close by. The apartment setup was a little different than what I'm used to but it worked. Everything we needed was supplied. The heater was a challenge for us and we couldn't quite get the temperature warm enough. But there were two small heaters which we used. No problem after that. We had a little hiccup with the water heater but Diane had it fixed in no time; no true inconvenience to us. Enjoy your visit...we did.