Chuck was very welcoming and helpful! He provided very clear directions to the apartment including the helpful tip of how much the transport would cost. This was highly appreciated as we flew into new york after 10pm and of course wanted to settle in as soon as possible. The apartment was about a 15 minute taxi ride away. We could manage to find food nearby even at this late hour. That was really cool. The subway to the center was conveniently located just opposite the apartment and most of all Chuck hss a nice apartment and was very flexible in letting us leave later than the check out time and we even managed a trip into chinatown before collecting our luggage and flying back out of new york. All in all im very glad to have found this apartment for my short stay and it definitely suited our purpose.