I loved staying here during my 7wks in NYC! A great price value for the upper west side & nice to have a doorman for packages & feeling safe. Laundry on the 1st floor is always available & the grocery store & pharmacy is walking distance. The staff & host are so gracious & lovely to deal with. Very accommodating to me & always available. If I had to say one thing I would say that being right next to the bridge it can get very loud during the morning commute but that’s NYC for ya. I usually had the a/c unit on so couldn’t hear it. All in all I would stay again!