I didn’t get a chance to meet Matt or Crutch due to our schedules but check-in and check-out was very easy; Matt was available via phone/text. The space is clean and the neighborhood is pretty quiet at night. Also in a historically important part of Brooklyn (the Hunterfly road houses are nearby, seeing them is like traveling back in time), and only a block from the A and C if you need to get to Bed Stuy or Manhattan.