A friend and I stayed at one of Michael's apts in Chelsea in December for 3 nights and it was perfect! Bathroom and living area were clean. The bed was EXTREMELY comfortable! May have been better than my own bed at home! There was a window air conditioner left in the window that was causing a draft and I told Michael about it and he came right away to remove it. He was very accommodating and wanting to make sure we were comfortable and pleased with everything. This was our first time using AirBNB and I'd definitely do it again! Thank you Michael!