Jackie is really sweet - printed out a map for me to find AT&T nearby, where I needed to buy a SIM card. The room and flat are very clean and tidy. The bed and pillows super comfortable; the room private. The hot water in the shower is super. The building itself looks a little shabby from the outside but ignore that as it's nice and quiet and the location of this place is amazing - safe, and in Manhattan near East Broadway subway so very easy to get around and back and forth.