Shawna is a really nice person and she answered rapidly. Everything was like I expected. The appartment was clean and tidy. Our two kids (8 and 10) felt at ease right away. It was easy to cook our meals (3 breakfasts and 3 dinners). The neighborhood is nice and there are all the necessary shops (food, wine, etc) nearby (walking distance). We took the subway to go to Manhattan (walking distance, lots of possibilities). There is many cool places in Brooklyn to visit! I recommand this lovely place and I hope to go back sometime soon.