The bed sheets were on the floor and there were dirty towels in a pile on the floor in the bathroom. I was informed that his laundry services neglected to show up. The garbage in the kitchen was also full . I was told that the previous renter didn't take out the trash. as he requests . I think When you charged $100.00 cleaning fee I do believe the trash and the "laundry service should be included in that fee but apparently not