Jackie was a very attentive and accommodating host. She was always quick to reply and since I live in China sometimes there was questions at an odd hour but she was answering within minutes I think every time.
I had to work around a shifting schedule and she was more than happy to help me with that. She knew the area well enough to tell me about public transportation. Her location is so close to many subway stops that you can get anywhere in NYC without having to jump through hoops. The C line is right there and than brings you up the west side of Manhattan and made my life a breeze.
Once at her house the room was large and welcoming. I had some internet issues which she sorted out right away. I saw Jackie a couple of brief times, but her son I saw a few times and had nice chats with. He was as warm and gracious as Jackie and it was nice to know they were around, but not in the way and were happy to help on any front.
There is a hand held shower head in the bath and it seems to at one point been able to hang on a post to have it up high and that wasn't working, and it would be nice to have that fixed. I didn't mention it to them when there, but its a minor concern, but it wouldn't have stopped me from staying there again.