Amaury is very communicative and is easy to get ahold of. The place has no windows and their is 2 sets of stairs. If you pack heavy like me it’s rough lol. If your planning on having someone sleep on the futon be careful because it is broke. Close walk to the 1 or 3 train. Bed was comfy and cozy. The family that live on the first floor is extremely loud. Would stay again if futon was fixed.