I have used Airbnb extensively, I have run into genuine problems before and understood them and never made an issue about them, because things can sometime go wrong which is beyond the control of owners, however I had a really bad experience with Jesse Apartment. To begin with, the Apt had no heating when it was literally freezing outside, the wifi was not working and there was no gas for cooking and even when i would order in these was no cutlery, I literally was unable to even make tea or Coffee. Of Course, this was in the knowledge of the owner and not shared with me. The Apt has almost zero ventilation and no sunlight, there is a 50 USD bed which i was unable to sleep on and had to put the mattress on the floor. its a 4 floor walk up which was however mentioned so that wasnt a surprise. The Apt was managed by Happy host who were very understanding, they helped me with a electric heater the next day and even offered me another apt. however it was more expensive and was going to be a complicated process with refund and so forth. I beleive Jesse was aware of these facts and withheld the information from me, I had options of booking other apt but unfortunately got stuck with this one. I read some positive reviews and did not think my experience would be so. I am posting this review to make aware other people to make clear these points before hand and not be in position like myself. Thanks