i arrived with my service animal and provided all the answers and paperwork to the receptionist who checked me in accordingly. i was then told the manager had an issue with my service dog and so i spoke to him over the phone giving him details again of my service animal and the duties it performs. he told me repeatedly that my animal wasn’t a service animal but an emotional support, which i corrected him on and confirmed the dogs status as a certified service animal. he then told me he was going to remove me from the property. i explained that wasn’t allowed both under the airbnb terms but also by law as it is discriminatory. he said he could do whatever he wanted. i then went to the room and waited to find out what was going to happen and getting very anxious. i was then told by receptionist that i could stay but housekeeping wouldn’t clean my room during my stay. the daily staff are good but the manager needs to be disciplined for his discriminatory behaviour.