Ayhan communicated with me very effectively before and during the trip. She met us at the apartment when we arrived. Showed us around. Made an outstanding suggestion for breakfast (we ate there every day). The apartment is very nice, was well appointed, and had everything. You know how there is always something that is annoying. Not here. Everything was as it should be. The location is outstanding given how close the subway stops are. Internet was perfect. TV the same. Ayhan clearly cares about her guests and does all the little things that make a big difference.