Ariel was great!! He checked in multiple times to see if we needed anything, he was super accommodating let us drop off our bags early so we didn't have to carry them around the city and the room was exactly as described. Private entrance to your own super comfy, clean and spacious bedroom and private living room. It was perfect. Close to the subway (very short ride to manhattan), wifi, great bars and restaurants all around (right on top of the best bagel place ever!! Get the bacon scallion cream cheese!!) We had an amazing time and I'll definitely stay here next time im back in nyc!!! Thank you :)