The apartment is in a quiet residential area, just a few blocks from 2 subway stations. The apartment is on two floors with a steep spiral staircase between them. The apartment was quite dirty, especially the bathroom and kitchen. The floors and rugs had not been swept or vacuumed. The linens and dishes were clean. Even though Barbara, the owner, was remotely located, she was very quick to communicate and nice as well. She did refund our cleaning fee due to the issues we had.