An excellent stay! Didn't get to meet Doug (not surprising since he was away for the holiday period) but his friend, Brett was great. They were both quick to respond, so there was never any issue.
The apartment is really spacious, more than enough space for our family of 4. Yes, the stairs can be trying, but with the exception of the one time we had to lug the luggages up, it was all fine. The kitchen is well equipped, and there is loads of space to keep our luggages and all our shopping:)
Location is unbeatable. Close to numerous subway stops, grocery and pharmacy are just steps away, and superb restaurants nearby.
Oh and ... The view from the rooftop is lovely.
You can't go wrong with this choice!