The apartment itself is quite nice, well decorated, welcoming and very comfortable.
Unfortunately, that’s where the positive part of my stay ended. I booked the Airbnb the same day of my checking date and it went well, when I arrived a little after 3pm I realized the wifi wasn’t working. I immediately let Celestine the host know as I needed the wifi for work. Even though a nice person, the response was extremely slow, to the point that sometimes I had to message 2 or 3 times to get a response. The wifi ended up not being fixed the same day but the next, at which point I had lost 6 hours of work.
The other issue I had was that I had to change my reservation and check out 2 days earlier, (my stay was for a total of 7 days). I let the host know in advance, to which the response was “I am sorry, but I am not going to be able to rent it to anyone else”. I asked the host to please try and find someone and they said they would try and if they did they would reimburse me. I would not have been so upset if they hadn’t found someone, but they just LIED, I checked and they did not even unblock the 2 days to try and book them.
I have stayed at countless Airbnb’s and never have I had an experience as upsetting and disappointing as this one.