Hello,
this reservation made by my brother. Mr Assaf Binyamin.
he arrived to the place and could not find the keys and the digital kay box didn't worked.
one of the tenants in another apartment opened the door and let him in. The problems with the kay was Known.
the owner was not there,
She arrived later on, She realized it wasn't me, but my brother. She told him that he had to leave the apartment immediately.
He tried to explain to her that the booking was made with my account, And everything has already been paid but nothing helped. He try to show here the corespanding in the mail and he hed the code and all. But Nothing helped.
After a 12-hour flight
He had to leave the place without sleeping there. And find another hotel. I'm just appalled by her behavior.
I ask not to charge this order.but she didn’t give my money back