The apt itself is great. Location is wonderful and very close to the subway station. Very convient location. Pretty good space even for group of 6. However, we are very dissappointed with the unresponsiveness from the host. (Could even show the chat history.)
We checked-in late so we did not meet the house keeper and got keys from the lock box, which is no problem at all. we stayed for 4 days and 3 nights and there were ZERO reply during all these days. I was asking alot of simple questions because first, the house has no body wash, no detergent, no dryer sheets, no extra paper towel, not enough toilet paper for 6 ppl for 4 days, and the microwave doesn’t even function properly.
We couldnt heat up our food because the microwave sometimes works sometimes don’t work at all. Not to mention we got to buy all these stuff on our own and no replies from the host up until we wanted to checked out. This was very inconvient for us. We could have rented a hotel for the same price.
We didnt even realise that there were no detergent until late at night. We didnt even expect a fast reply, but atleast a reply the next day?
We travelled the US for a month and NY is our second to last stop and we airbnb in every different city we travelled and this is the only one that does not provide us with all this stuff and not answer our questions.
Parking was hard to find at night but its NY. We actually parked in the garage next door but the rate is not $30, its actually $40 a day and $55 for oversized vehicle.