Lou is a wonderful host, I got extremely lost on my way and my phone died but he waited up for me hours and hours and was even outside looking for me when he realized that I was having a problem finding the place. This was a last minute booking and he responded instantly to my request and every message I sent thereafter. He helped me bring my heavy bag both upstairs and back down again - was very nice and very kind/respectful the entire time I was in his home. I would definitely stay here again if the need arises.