Feliz and his team were very good hosts! My family and I faced troubles with the air conditioner and they tried to solve right after. However, we stayed without AC during three days. In addition, the AC makes a very loud sound and I, personally, couldn’t sleep well. The location was OK, close to the subway, but a little bit far from Time Square and some other tour points. There is one really good restaurant that I recommend in the area (Mountain Bird), which is very close to the apartment, but not many other options (at least in my opinion). The worst and negative point is the fire department (in front of the building) which did not allow us to sleep.