Patrick was really easy-going, checking in and communications were always great. The room matches the description perfectly, and the neighbourhood is very lively with lots of restaurants. However, it took me some time to get used to the temperature in the room, which was around 27°C/80°F with an open window. Patrick was very helpful with getting in touch with the superintendent, but I've learnt that, unfortunately, the heating can't be regulated individually. I was told that this is not uncommon in New York however.