Most disappointing Airbnb experience so far.
Check-in was late. We had to wait outside for cleaners to clean. Anthony called and apologized and offered to pay for our lunch to address the inconvenience. I wasn’t fussed about the late check-in and didn’t think the compensation was necessary - things don’t always go according to plan and the guests before us overstaying is not something over which Anthony had full control.
The bed was unchanged from the last guests and was visibly dirty. We got into the apartment to find a bed made with dirty linen and hair all over the bed. I messaged Anthony and he got the cleaners back in immediately to change the bed.
The bathroom sink was clogged. The cleaners told me someone was coming back to fix the sink. Nobody came. I messaged Anthony about the sink and got no response.
For the rest of the stay Anthony was completely non responsive. Despite my displeasure at this point, I tidied the place, washed and replaced dishes, stripped the bed of used linen, and cleaned the muck left behind from using a clogged sink.
For the almost $700 Canadian dollars I paid for two nights at Anthony’s place I could have gotten far better accommodations in NYC! I would not book with Anthony again.