Thinks ham and his co-host Visaly were so very quick at responding to our requests. We had a previous place cancel and they saved with just a few days noticed. They worked with us on how best to get our keys as we had three people coming from three different places.
The space: It is in an old building so some things aren’t fixable but I can say the bedding was super clean and comfortable, towels were waiting for us to use, and we had a stove and shower to use. My expectations for places in NYC were not high but the place suited all the needs and requirements one needs for a long weekend away.
The location is amazing. Within walking distance to Times Square if you’re not in a hurry. However, the actual neighborhood it’s in has all kinds of shops, restaurants, and parks. The street noise was minimal and felt very safe.
All in all I would recommend this space and would stay again for future trips.