Chikie gave us explicit directions from the airport. He was there to greet us when we arrived and made us feel welcome. He honored our privacy and even though we shared a bathroom it was not an issue. Being close to subways is a plus. We felt safe walking, even after dark. WiFi was available but we weren't sure if a computer was provided for our use. Instructions on how to operate the TV would be helpful. Another suggestion would be a couple of folding chairs and a card table for eating. Our trip to NYC was enjoyable.