Stayed for 6 weeks while looking for a permanent NYC apartment. Good things first: the area and building feels very safe and communication, check-in etc with the host is great. Clean towels and linnens provided. All problems Were addressed by the Company.. The apartment feels quite run down and not particularly clean: especially the bathroom, e.g. tiles in bathroom fixed with tape, multiple layers of horrible paint jobs, ceramic sink worn down, qtips stuck in radiator. Second, we found a dead roach stuck in a window frame, but no live ones. HOWEVER the apartment does have a mouse problem and we saw a mouse on three separete occasions and we found mouse poop in corners when moving out. The host adressed the problem and sent an exterminator, but on our last night, the mouse was still there. The bed has a problem that the frame itself is too small, so the mattress falls down into the frame. They brought a new mattress but that did not fix the issue. Wifi is dodgy and our place did not have a desk so working from home was impossible.