I booked this place for a friend coming from oversees for a business meeting at the UN and needed a last minute booking nearby. It was impossible to find a place in Manhattan under 350/night since the pope was coming so lucked out with this find. I never met Charles or seen the place, but my friend was satisfied and that is all I could ask for. The place looks the same as advertised and the proprietor was prompt to respond to any questions very accommodating. Thank you Charles!