For context, I have never given out a rating nearly close to this bad, ever, and it’s not something I take likely.
This was a nightmare from the start. Check-in was messy. Lockbox not where instructions said in the email. Extremely flimsy and difficult to navigate lockbox once found. When finally opened, no key inside. LI hi suggested we just figure out a way on or sneak in behind a neighbor, but with 10 pieces of luggage that was hardly doable.
Get into the unit and it’s dirty. Like really dirty. Like cleaning crew got pissed about something and walked out right in the middle of the job. Like fecal matter on towels sheets and in a pool of standing water in the washing machine dirty. I’m not kidding. Actual bio health hazard. No exaggeration.
When confronted with the info, Lihi was apologetic but offered no help and no solution. I was displaced all weekend, had to incur hotel costs, and it just ruined my move tbh. I don’t know if it’s Lihi or her agency but AVOID at all costs.