We did not get to meet Viviana; however she arranged everything for us by email and was always available by text/email if we needed anything. The place is extremely clean. There is another air bnb bedroom in the house, however Viviana does insist on being clean and respectful and it seems to work out just great! The neighborhood is safe at night and it took us maybe 20-30min to reach Manhattan, maybe sometimes a bit longer to come back at night but no more than 40min I would say. I would definitely recommend booking this air bnb. It is a cheap option for New York but a nice one. Thanks a lot Viviana !