Gina was great - could not have been more welcoming/friendly.
The location is also great - very easy access to two different train stops.
Also 2 blocks from Central Park which is a big perk if you're a runner.
The bed is very comfortable, everything was clean.
I slept great the first night - had some trouble the second night due to people going in and out of the building all night. The apt. is on the first floor right by the door. If you are not a light sleeper you might be totally fine. Overall would recommend!