This place was the perfect spot for my in-laws when they came into town for a holiday. We didn't meet Janet and David in person, but they were very helpful and responsive and made the whole process easy and pleasant. My mother-in-law had recently had knee surgery and this spot was perfect- she didn't have to climb flights of stairs and it's very close to public transit. The space itself had plenty of room (more than a traditional hotel room, especially in NYC) and was clean and cozy. They really enjoyed their stay and I appreciated how easy Janet and David made the booking/check-in. Plus, you won't find a better location in Brooklyn!