The underwhelming view was the only good thing . Staff rude and not helpful. No complimentary water or vending machines. Elevator sounds like its about to break down. Overpriced. They will change your personal card for nonsense. I got charged $26 for coffee, which I never ordered? I call to see why and get it removed, and I was met with a rude, miserable employee who basically hung up on me . I messaged the host and hotel through airbnb numerous times and got no response .