I probably will not be staying here again. To me it seems CitizenM has taken the lockdowns and covid as an excuse to become cheap and inconvenient to it's guests. At check in you are asked for proof of payment, all guests IDs, and have to put your card into a chip reader before even entering your room. Additionally, if you want to extend your check out to later in the day you have to physically come down to the lobby and do the whole song and dance again. The room is clean, but extremely minimalistic. The shower is stall and had poor water pressure. Meanwhile, the common areas are closed and breakfast is made for you and required to be eaten in your room. Plus it just wasn't that tasty. The location is great being only 3 blocks from Time Square and 5 blocks from Central Park. Overall I would say the hotel has all the aesthetics of being very nice, but not of the sustenance.