overall, it wasn't a horrible experience. the room was clean. the bed was very comfortable. unfortunately several of the outlets were not working in the bedroom and the outlets in the restroom didn't work at all.
additionally, I was told on the phone that we would be able to store our luggage because we arrived before check-in, and then when I got there, the attendant said that we could not
thankfully, she was able to check us in early, so we didn't have an issue.