I stayed in the M room upstairs on a return trip to NYC. My son had been staying in one of the downstairs room for almost 3 weeks, and he had a great experience as well. The M room is the only room that has a TV which I enjoyed having, as well as a small balcony. Although the room was on the second floor, the stairs were manageable and no problem for my 65 year old knees. The upstairs has its own common area with a refrigerator, TV, and couch, as well as a shared bathroom. I was expecting the bathroom, but not the common area so that was a nice surprise. I recommend Viviana's place and hope to stay again next trip to NYC.