The location and host are 5-star. The neighborhood is fantastic, close to everything, tons of great restaurants and coffee shops neary at the doorstep! Cristina is very polite, kind, proactive, and responsive. Her instructions were super easy to follow. However, the apartment itself was messier than expected. It's understandably small given its location in the East Village, but the owner's belongings are everywhere and there was a lot of dust and hair, etc. It felt like we were crashing at a friend's tiny apartment, with little room to unpack or relax. It would have been helpful to know in advance that we would be staying in someone's home with all of their stuff around. Overall, though, we enjoyed the neighborhood a lot and found Cristina to be a great host.