Jovanna was accommodating and most gracious. She gave us plenty of time to arrive in spite of the terrible traffic conditions. She was warm, happy and very easy to deal with. She responded quickly to all inquiries, was accessible and accountable. All directions were clear and reasonable. No complaints.
The house was clean and well organized. My husband thought the shower was awesome! Our single complaint was with the pillows. I gave Jovanna that feedback and she was grateful to know.