We needed some place to last minute after an emergency repair in our apartment. We couldn't find anything closer to where we live in the Bronx, but Myrtle came to the rescue. She was very responsive and quickly got the apartment ready for our stay. I wouldn't recommend this apartment for toddlers as there are a lot of stairs, but it worked for us for a night. Myrtle was even kind enough to check in to make sure we didn't need the apartment for a second night. Thank you!