There were a few problems. Firstly we arrived and the accommodation was not ready - the property had not been cleaned and the beds were not made up. This was resolved. However the more serious problem was not - there was no heating - this is New York in the midst of winter. We tried to contact Yves and there was no response. We had to use the oven for heat. There were no instructions about the property and this nearly led to a fatal situation. These problems could have been avoided with a little more care and attention. The positives are that the accomodation was spacious and had good transport connections.