First, I would like to say the place is beautiful inside with its decorative decor with a living "at home" vibe. However, you don't get the "entire house". That was adisappointment for us. One of the main reasons we selected the place.
There are 3 levels to the house. The garden, first and second level which all have their private entrance. Therefore, the listing should have stated whole apartment or unit but not the "entire house". Really wanted that balcony view on the 3rd level. Also, no access to back of house. One way in, one way out.
When entering the unit, we encountered an ambience of soft jazz music. The place was clean, just a few small issue I had addressed with the homeowners.
The check-in on the pad was a bit tedious. Had to keep hitting the power button for the screen to come on. Then had to follow the prompts to check-in.
The only 3 bad experience we had was finding parking on a Thursday night. Had to park 4 blocks away. The next day (Friday), the friendly neighbors notice we were visitors and we was able to park in front of the house. We took a taxi to most places in Manhattan & Brooklyn. Didn't want to chance losing the parking on the weekend. No one moved their cars for alternate street parking. Not sure why, which was odd. No tickets were given.
The second was the internet. It kept going in and out, very slow to load apps on our fire stick. So we just flicked through the free cable channels until something interesting popped up. The homeowners did respond about the issue. We only had one day left, we figured they have it fixed for the next guests.
The 3rd, the patio furniture needs to be updated on the front porch. Hopefully, the homeowners will fix that as well.
But other than that, the homeowners responded quickly to chat messages. They are very sincere with their responses. It's a very quite neighborhood with very nice neighbors. Beautiful at night on the patio. (Candle provided for mosquitoes) Again the unit is beautiful.