Ofer made him available anytime as soon as we asked him simple where and how questions. Actually since the flat had complete kitchen utensils and even simple things like detergents, it was like walking into your own flat. Everything was clean tidy and waiting for us. The location was perfect on broadway and very close to Central Park as well as metro station. We stayed approximately one and a half months and we really felt home. A definite return when we are back again in NewYork...