Let me begin by saying that the co-host was very nice, gracious and friendly. However, a major hiccup/problem is that all of the guest rooms have door handles that only lock from the inside. The outside handle, has no keyhole slot. So, as you can tell where this is going, I accidently locked myself out; apt keys, wallet, cellphone…everything was in my room. Knocked on co-host’s room, no answer. Upstairs guest, who wouldn’t come out of her room told me she would text the co-host. With no response or follow thru, I sat for 30mins. Finally knocked on downstairs guest, who was across from my room and very gracious and helpful, attempted to call co-host twice. No answer. She finally helped me shimmy one of her own credit cards in between the lock and threshold to jerry it open. Entire situation took all of 45mins. Mind you, no call back from co-host, no follow thru at all. Despite having two of her other guests attempt to get a hold of her. Door was left intact, no damage. Not sure what the co-host would have done even if she had shown up, because there is no physical key to use. Other than that, room is very well kept, neat, but basic. No TV, furniture is very cheap, new, but not quality. No real common area (apt lay out is odd, it’s on the 1st floor of a walkup –no elevator for you who are unfamiliar with NYC apartment buildings- with two guest bedrooms downstairs, which is technically the basement of the building and one bedroom upstairs. Not much natural light, its mostly dark as there are not many windows). The half bath downstairs, when you place facet on cold, makes loud thudding noise, when I approached co-host about it, she said, “oh. That’s normal”. Ok?? So, to avoid waking the guest next door at 5:45am (time I had to get up to leave for work), I had to set it on hot. In short, if you’re out & about and don’t care much for where you sleep. Fine. This place works, its 2 blocks away from A & C trains and Central Park is basically at your doorstep. I never felt unsafe, however, not being able to secure my belongings when I left for the day was a bit unnerving.