It’s undoubtedly true that “vetting” her guest applications helps thin the herd of potential troublemaking guests, but I don’t quite see the point of adding another five star review to Eej’s already considerable list of raves for her exceptional listings, except to say that any hotelier or airbnb hostess can appear to be terrific if never confronted with any unusual problems. But the true test of knowing who is an exceptional property manager is when there are the occasional but inevitable problem situations to deal with and resolve.
I don’t say that because I had any problems with my stay at Eej’s apartment on Greene Avenue at all. I say that because I have had problems in Brooklyn with one other listing in the recent past and the contrast in communication and handling “situations” between them and my dealings with Eej were stark and revealing.
Looking at the other reviewers here, odds are pretty good that some must have encountered at least some difficulties in some small way at one time or another, but Eej apparently was able to handle the situation(s) so well that the guests’ take-aways have uniformly been those of complete enthusiasm.
That doesn’t happen by accident or by amateurs. That’s the mark of a true pro, usually working behind the scenes, taking good care of their guests and knowing what is the correct and fair thing to do.
If I can borrow a mixed metaphor from the financial markets: “everyone looks good when the market waters are rising, but it’s when they begin to recede or get choppy that the truth and true experts are revealed.”
I know that Eej is one of those very few I have crossed paths with here who have the experience and right attitude to resolve to satisfaction any kind of hospitality issue that her guests and the vicissitudes of their stays may throw her way.