The bathroom had a very noticeable hole in the ceiling above the toilet and noticeable painted over water damage. The bathroom sink also had a crack in it. I did report them and they said sorry.
Couldn't for the life of me figure out how to turn the a/c on the room got very warm. So we just shut off the unit.
Cleaning staff the following morning from check in seemed overly eagar to clean our room despite having the "do not disturb" sign up. They made us feel like we had to have it cleaned even though we were only staying 2 nights.
And wouldve been nice to have either a map or "must see/do" while in town etc. I had never been to NYC and felt really overwhelmed. It would have been nice to have something given either at check in or in our room that had information in it.
Other then those few things the view was great, and was very surprised you couldnt hear all the noise from time square. Front end staff was nice.