Crystal was super accommodating, and available when I checked in. The apartment is exactly as described and is super clean newly furnished. Conveniently located if you’re in the area to attend or visit Columbia like I was. The value was also great as the area is full of really nice cafes and bakeries, and a block away from everything you need like the grocery store or pharmacy. I did have to buy my own bedding but that was super simple with TJMaxx being close by.