Communication is great and check in check out is an easy process. I like its location. As I drive a car, this location near prospect park with a parking at this space and price, you can’t beat it. Alex is a great host. I have some luggages and our rooms are located at the third floor. He helped us move to the car and let us store in the first floor. Also, on one morning he prepared hot water for us. I will return next time visiting nyc!