This was my first Airbnb experience so I really didn't know what to expect or how the whole process really worked but I am happy I chose Mercy's place. The apartment was as describe in the listing and pictures, it a great space that is cozy and has lots of natural light. I did not meet Mercy but her instructions were clear and when I needed to contact her she was available. It has been years since I have been to NYC and don't know my way around but I felt safe and everything I needed for food and shops could be found within a few blocks. I wouldn't hesitate to recommended Mercy's place to anyone staying in the area.