Lloyd was very nice and accommodating. I had to book his place only hours before my arrival, but Lloyd responded very promptly and my family and I were able to have a place to stay. He helped my dad with luggages, installed an AC for us, and when I called him early in the morning for the wifi password (I think I woke him up) he was very nice about it. The place is great value, and Lloyd cannot be more accommodating. This is a great option if you are coming from JFK!