The flat was lovely--immaculately clean, bright, quaint. Mia had clearly taken great care to provide everything guests might need. The bathroom deserves raves as many guests have said but the rest of the flat is lovely as well. We arrived early after having had an all-night Megabus ride, and Mia was terrifically accommodating about moving up the check-in for two weary guests. We had very little communication with Mia during our time there but only because we were busy and happy. She provided a pamphlet that was clear, concise and helpful.