We were taking our three teenage kids to New York for the first time and stayed at Janelle's apartment for four nights. It was excellently situated near two subway stations for easy access to downtown central areas. The place is exactly as described and the pictures do it justice. Nick, who welcomed us, was very helpful & friendly, allowing us to check in early and replacing a blind which had broken. The kids appreciated the large TV and great wifi and we were all really glad of the AC units in the summer heat. I was happy with the washing machine & dryer and kitchen facilities though would have preferred some basic ingredients such as salt & pepper and a less basic selection of cooking equipment but I guess this is New York where everyone expects to eat out. The other small niggle were the several broken blinds which covered the windows but you couldn't pull up & down but I'm sure this will soon be sorted out. Overall this is a great large apartment for a family or group needing a great place to stay in NYC