Kooky was very friendly and welcoming. The place was exactly as depicted. The room was spacious and clean. Kooky was always happy to answer any questions I had. There was a slight misunderstanding re: air conditioning for the room. For some reason I was under the impression there was no air con so I put up with sleeping in NYC summer heat without saying anything to Kooky. Silly me as it turns out she had an air con unit for the room stored underneath the dining table! For anyone staying during summer, please ensure you ask Kooky to put the air con unit in the room! It was an oversight on both our behalves! But she fixed it as soon as we realised I was melting!