Kumar was very courteous, and reached out several times prior to the reservation to ensure that my group and I were prepped for any weather or event considerations.
There was a slight hiccup on arrival (the cleaning personnel had a family emergency and wasn't available to let the group in to the apartment). Kumar resolved this as fast as he could, and even left a care package to make up for the inconvenience.
Overall, this was a great stay. The area was clean and well maintained, and Kumar was very pleasant and communicative.