This is a nice hotel. It has a comfortable lobby. The room itself was fine -- clean, not ridiculously small, comfortable bed. The location was ideal for us. The check-in and check-out were very easy -- very prompt response via text to a question about ability to leave luggage if we showed up before check-in time (the answer was yes). The front desk was staffed -- I'd been a bit worried that they were trying to replace front desk staff with the texting, but that was not the case. They go on a bit on the website about the luxury of the bathrooms -- the bathroom was fine, and it did have marble tiles, but it was nothing super special. In short -- a perfectly nice hotel room in midtown, very convenient to subway, Grand Central, and easy walk to theater district -- it cost about what you expect for a decent room in that neighborhood. I was willing to pay it, and would do so again in similar circumstances.