I had major issues with my key to get into my room on my birthday night. Luckily Scott from front desk helped me not once, not twice but FOUR times. Lol between going up and down the elevator, to giving him that “it didn’t work again” look, to him just trying new cards, we both were exhausted. Luckily it all worked out on the fourth try. Other than that, the building was amazing and so was the room. I’ve never had the opportunity to use a Murphy bed before and I dig it lol.