Rachel was a wonderful host! Before our trip, she was always available to respond our questions, she was very helpful on every matter we needed: from our inquiries about transportation from the airport, to her own suggestions about the best places to visit in LES. Her place is nice, tidy, and comfy. She let us everything we needed for the kitchen, towels, sheets, pillows, etc. And although there were some inconveniences with the heating (wich was the landlord's fault, not Rachel's), she cared a lot and even offered us to send as extra blankets (she even sent an electrical heater!). She always answered our messages when we were there, with a ver kind and possitive attitude. I would totally stay at Rachel's again!