Arlo NoMad exceeded our expectations, especially while visiting during a public health crisis. The hotel was clean and had clear policies and expectations in place, we did not have an issue with any staff or guests being disrespectful. We appreciated the option for a contactless check-in and room key process even though front desk associates were there to assist. We were excited that the rooftop is open! The rooms are smaller than your typical hotel room, which was fine considering we just needed a practical place to stay while exploring the city. The view from our city room was INCREDIBLE! The rooms had all of the essentials we could have needed, it was just a little disappointing that not all of the light switches and outlets worked. The house bikes are unavailable right now, but the staff gave us citibike passes that lasted 24 hours over two days! Overall, we had a great stay and would love to come back.