Mica was amazingly responsive. She was so helpful and quick with getting me directions to the location when I was getting lost finding the address. She was very accommodating of my schedule, and it was a delight to talk to her as we discussed what I had in store for my trip in manhattan. The room is a comfortable size for a solo traveler, and the A/C unit, which Mica showed me how to use, was a blessing in the summer heat