This place is honestly super great! Heart of Hell’s Kitchen and 15 min walk to Times Square. Front staff is very welcoming and also gave lots of Water complimentary. Freddy is dope! They don’t have a bar but that didn’t really matter. The beds are good and the rooms are as expected as any other NY hotel. I’d stay at any of their other properties and recommend to others without a doubt. All the ammentities in the room were very accommodating. The staff literally will bring everything to you. The pet accommodations are what wine me over. I’ve never ever seen anything similar.
Only issue that I had was that all my pictures on Airbnb showed exactly the room that I received. But the personnel charged me 20$/night for an upgrade that I didn’t receive. The fashonista king on their website matches the Airbnb listing which was the room I received. The upgrade they claim I received did not match any of their online photos. I disputed the charge and it was only 68$ but it’s principal.