This is a great spot if you're running in and out of NYC like we were. Erika was quick to reply with any questions we had - we even asked if she had a coffee marker the evening we got it and by the next morning, she had one waiting for us outside our door! It's a little bare-bones but good for your basic needs. The bed only had one quilt (and no top sheet) on it when we first arrived but Erika got us extra blankets which helped with the cold fall nights. Overall it's a nice basic stay for an affordable price.