I book this spot last minute.
But due to unforeseen weather changes I was held up by the NYC blizzard. I contacted Zuleide and advised her of the problem, she understood and advised me she will assure Airbnb understands the cancelation is due to a matter that is not in my control. She called Airbnb and approved a full refund and she stood active on the chat with me as I panicked that I might have lost a chuck of my money for no reason.
Thank you so much Zuleide for being so patient and kind and understanding💜💜💜 I look forward to one day meeting you in person
😇🙏🏼!!