Check in was very smooth, and you can expect prompt communication from the hosts. Unfortunately, we had to leave early, so only stayed here for one night.
The following are not negatives, just things to be aware of if you're booking the place:
The room is very, very small. I found it impractical to be anywhere but on the bed while in it. It would have been a little better were it just me and not me + partner. The walls are extremely thin, and the night can be noisy. This was not a problem for me, but if you're a light sleeper (as my partner is), it could be very frustrating!
Otherwise, this place is very conveniently located and clean!