From the first AirBnB PM, Layla won me over. Lightening fast responses and she went way above and beyond for customer service. She was so helpful with giving suggestions in the area, but the thing that blew me away was asking if she had a blender (I like to make morning breakfast smoothies) and she ran out and purchased one! I've stayed at AirBnB's before and they just said "no", but Layla really shocked me by going the extra mile.
Notes on the space: cutely decorated with so many nice touches, accurate to the photos posted, and so many things you might need (local menus, list of attractions with discounts, all the kitchen items you would need, etc. etc.!) I really felt at home. The space can be made nice and toasty too (I stayed in winter) with dual heating elements in the front and back of the space. This location is everything! The Q25 is steps away from the space, NY authentic pizza right across the street in the hotel (also a highly rated hot pot restaurant, but didn't make it there this trip), tons of restaurants, stores, gym, and many laundry places within walking distance too. I felt so safe in the neighborhood, which is important as I often left early in the morning and then came back late from Manhattan at night. I would not hesitate to stay here again and highly recommend the space. Layla's amazing customer service really is such an important part of having a great AirBnB experience. You can't put a price on speedy, excellent communication. Don't hesitate to book this one!