These are all false accusations and i refuse to pay for the towels and writing on a wall.
The towels were offered to be used by the host .They should have made it clear in the listing to bring your own towels if the use of said towels was going to be monitored. The towels were used to shower with and dry off only. What i dont understand is why are you washing the towel same day and using it for the next guest same day. why not buy towels in bulk or buy towels that aren’t white knowing guest are going to use them. This is something that should be changed out regularly for sanitary purposes. Also sheets are the same. Majority of people own more than one pair of sheets.
The writing on the walls was never made by any of us. We have no writing utensils on our person at anytime. We’re adults we don’t write on walls only children do things like this. We all have smartphones with note taking capabilities.
On our two day stay we only slept in the room and spent the entire day out of the apartment. Only to return at night to sleep.
They gave us a cleaning fee which doesn’t make sense if we had to take our own trash from the apartment and dispose of it ourselves. $79 is your cleaning fee you would think the trash disposal would be included with this fee.
In the listing they said “if you plan on sleeping in late this isn’t a good fit for your stay”, the appropriate phrase should be if you wake up at 6 am this is perfect for you. I say this because their children run around screaming and crying all morning. You can hear them so well you start to think they are in the room with you. The steps are a hazard issue even with the sign you trip on the last step to the basement entrance every time you walk in. Our whole stay with the family we receive text that were border line harassment no one should be treated that way. The ceilings are for anyone 5’5 and under. You can’t walk around with out hitting your head. The TV was set to 3D with out glasses to watch or any mention of the TV being 3D. We were accused of multiple things that never happened and harassed while staying and even after at this moment. The last day of check out we left early before the time we were asked because we were over our stay with them. Not even an 30 minute later we received these text about leaving a five star review, so he could keep his super host status witch is vary pushy and not honest. We were still traveling and didn’t have enough time to quickly write a review the same day. I believe this is why they started coming up with these false accusations because they were worried about their super status. We were gonna write about any positives that we found with our stay, but they have made it impossible. Alex’s wife insulted my girlfriend by telling her how to wash her face and saying she never used the makeup wipes that were in the bathroom. Completely false she use two but who’s counting that type of thing and how would they know if she used them if we disposed of our own trash. Her using the wipes is no ones business to be honest. Everyone knows wipes do not remove all debris if that were the case people wouldn’t shower. Further more this whole topic about towels and wipes is ridiculous. This place should be off the market for anyone to use. These guys are looking for money by falsify information to you and about you.