Marco is very nice and response really fast. Place was very clean and has unique character. Only one thing we didn't like was it was on 5th floor (we had very heavy 2 carrier...but my husband carries all so I can't complain ~^^). we thought the area was not that safe but it was very safe. I was walking around until 1am but no issue at all. Also we found really great restaurant on Broadway. I think there are some good ones on Broadway. Try anchor wine bar. Was super good. Next time we come back, we will bring small carrier~~^^