Matt dropped everything to secure a non-working lock at 11 p.m. & repair the hot water heater himself when it broke & the building owner told him it couldn't be repaired until the day after we left. We were only inconvenienced one night, and he refunded a part of the cost to compensate us. Matt really cares about his guests having a good experience at his place. Speaking of the apartment, it was perfect for myself & 2 friends. Beds were comfy & the place was clean and well appointed. Now, if you're super fancy & picky, go stay at the Ritz. This place has true NYC flavor while allowing a safe & comfortable stay. Having A Bar downstairs was great b/c we could grab a nightcap after touring NYC all day. The bartenders are all super nice & quick to plop another delicious pina colada down in front of you.
The only suggestion we have is to get a toaster & small microwave, but that was NBD. I would definitely stay at Matt's apt. again, which is also in a safe location w/ lots of shops, bars & restaurants and near a beautiful park.