Karen's apartment is cute and clean. The self check-in process was easy and convenient. Unfortunately I had two issues with the apartment.
The first and smaller issue was the AC. It is very small and can only comfortably cool the bedroom with the door closed when the temperature is not very hot outside. During my stay the temperature was over 90°F, so the AC was not strong enough to make the bedroom comfortably cool and the rest of the apartment was extremely hot.
The second and larger issue was the WiFi. The WiFi was broken for over 3 days. I wanted to cancel the rest of my 2-week reservation because the WiFi was still not fixed, but when I asked for a cancellation and refund, Karen refused because she was going to get an ethernet cable, which would not solve the problem for most of my electronics. I called AirBnB and they cancelled my reservation for me and issued a refund, but the whole situation was stressful and unfortunate.