From before we set off from Australia, the communication between Frances and ourselves was outstanding. As soon as we landed, Frances had been tracking our flight and knew we were delayed and had organised our taxi for us, it was the welcome we needed after a 28 hour journey. The studio was small but so lovely and welcoming, it wasn't long before we felt it was like our little home from home. It was excellent having a washing machine and drier too. The bed was snug and comfy and the room extremely warm. There was everything we needed during our stay. We met Frances after being there a few days as we were always out and about, she couldn't have been more hospitable and lovely giving us lots of useful information and places to go and see. Great eateries in walking distance, especially Chilos, after several frozen martinis, new friendships made and the best taco,s in town and then a hangover to top it off, it was a night to remember. Then there is the best doughnut shop in Brooklyn called Dough, google it! Famous indeed and now I understand why, delicious! The subways are within a ten minute walking distance, buy the the Met cards for a week, well worth the money. All in all, our trip was amazing and we absolutely loved Frances place and our stay in Brooklyn. Lovely, friendly people, felt very safe and would not hesitate to recommend and come back to visit again. Thank you Frances