We had a great stay at this place. It has doormen that are always polite and helpful. The elevators work and don’t take forever. The beds were AMAZING. It was perfect for our family we have two kids ages 6 and 7 and the two separate sleeping spaces were what we needed. As a family Hell’s Kitchen was okay but we are making short walk to Times Square and the subway wasn’t far either. We appreciate so much that we were able to stay here it was booked with short notice and check in was a breeze.