Sara's assistant Haydee was very helpful and quick to respond to Whatsapp messages. Check in went smoothly.
There are a couple of things to note for future guests; the bed is not king sized, it is a queen or maybe even a double. As others have noted, the bedroom is very bright in the morning and also all night due to street lights. We did not find noise to be much of an issue at night though. There was a bit of a lack of basics; no spare toilet paper, no paper towel and no kettle.
Having made those points, the location was absolutely fantastic, a perfect base for exploring NYC. A Port Authority subway entrance is very close to the apartment. The large TV in the bedroom was also great, should you find yourself laid up with a cold as I unfortunately did.