Zuffina was present to show us the apartment and provide keys. She was very accommodating as we had arrive a couple hours after we expected to with our transportation from La Guardia airport. Zuffina was available and willing to help with anything we needed. Easy to get ahold of by text or email.
The place was exactly as described by the pictures.
The apartment was very clean and had all the amenities we could want or need. Wifi, dishes, extra bedding, extra towels and modern appliances. We were careful to remove any food from the countertops and washed the dishes immediately after using them to keep the apartment clean. It is very open and lots of room to move around and even do yoga in the living room ;) Bathroom was a bit small but hardly a problem.
The apartment is situated several flights of stairs up without an elevator in case one has health or medical issues with stairs.

The neighborhood was great with a grocery store, drugstore, restaurants and a train station stop across the street. It was vibrant place and right by two parks. It was easy to find places to eat and make our way around the city with accessible trains.

It was a bit noisy in the evenings which we expected in NYC, however I found earplugs to work just fine for me. Since the windows face West, if you are a light sleeper or use blackout curtains, I may suggest bringing a sleeping mask to block out the bright mornings.
We overall thought this apartment was a terrific find and would happily stay here again. Our friends stayed in tiny hotel rooms for much more than we spent in what felt like a luxury in NYC.