We stayed here for 5 days on a vacation to NYC - we met Terry when we arrived and she was super friendly and gave us a bunch of recommendations for food around the area & some ideas of stuff to do. The apartment was clean and accurate to the photos. Some reviews had mentioned noise - you can definitely hear traffic in the morning, but I really didn't think it was THAT bad, especially in the overnight. There's a Subway station about 12 minutes away that was easy to get to and takes you into Manhattan pretty quickly.