The space itself was fine. It was a little tight for five people, but otherwise ok. The location was solid and the apartment was clean.
The low rating comes in because of the drama we found ourselves caught in the middle of between the host and his girlfriend. We checked in with Robert on Saturday and all seemed fine. By the first evening of our stay, his girlfriend contacted us through the AirBnB platform and said she couldn't get ahold of him and asked us to check the apartment when we got back. (Robert had mentioned that she was the one who wrote the AirBnB listing, so we didn't think it was odd to be hearing from her on the platform.) We were concerned that she apparently couldn't get ahold of him and checked the loft space of the apartment but it was empty. We reported this back to her.
By Sunday, she and her dad came to the apartment and informed us that she and Robert had broken up and now she was the sole owner of the apartment lease and she even made up the loft space for us to use. By Monday, she was harassing us with phone calls saying we needed to get our stay cancelled since it was under Robert's account so we could start a new stay under her AirBnB account. If we couldn't get this done, she told us we would have to leave the apartment. After repeated communication with AirBnB, they confirmed that since our AirBnB stay was under Robert's account, we were good to stay. We reported this to his girlfriend and she finally let us be.
Robert got back with us by Monday evening and confirmed that we could stay. We completed the remainder of our stay, though we received conflicting instructions from both Robert and his girlfriend on how to check out. We returned the keys to Robert upon checkout, though his girlfriend also had a set of keys that she had previously let herself in with during our stay.
We still didn't know who was actually the lease holder and AirBnB provided little support during the whole ordeal. Both Robert and his girlfriend seemed upstanding when we met each individually in person, but we were left in an unfortunate situation where we were getting conflicting information from each and had no way to verify what was actually true. It made for a less than stellar experience at the apartment and honestly a pretty negative experience with AirBnB due to their unwillingness to find us alternative accommodations.