I live in nyc and decided to stay in a hotel for a few days because my boyfriend and I had a fight. I chose the AC Hotel because it was by the water and I hoped it would be relaxing and help me calm down. When I checked in, Randy was the front desk agent, and he was just awesome. He asked what brought me in and when I told him, he misheard me, and it was so funny that we had a laugh which immediately disarmed me. He then offered me a room on the highest floor, and I nearly broke into tears (but I didn't because I'm a New Yorker). The room was lovely, clean and had everything I needed. The rest of the staff was helpful, and The location is great. I won't stay anywhere else whenever I need to get away again!