Three traveling nurses booked the basement apartment for a month. During that time, the apartment flooded with raw sewage in the bathroom and one of the bedrooms.
There was a large, open sewage drain in the closet of one of the bedrooms. The smell was awful! Instead of actually fixing the problem, someone came and put a board over the hole that contained a large amount of human feces.
We were moved to another apartment after the 3rd time sewage backed up into the place because we threatened to call the Health Dept, since we only had 4 more days on our stay, it didn’t make much of a difference.
We did contact Airbnb customer service with photos, but so far, they’ve done nothing.
The host, Alicia, is polite and responsive, but all and all it was a terrible experience.
This was our first, and will be our last time using Airbnb.