We only briefly got to meet Stella but she seemed very kind and offered her assistance through text if needed. Her apartment was very clean and was in an amazing location for us. It was a really cool apartment to stay in with the way she has it decorated in a very stylish manner. If we had to be nit picky, we could have used more towels as only one was left for each of us for our 6 day stay. We also found the bedroom incredibly breezy some nights which may be something to think about when packing! But overall; the apartment was very nice & Stella seemed to be a good host!