The owner gave us the wrong key to get into the apartment. When we came back at night, we were locked outside without any possibility to get in. We called the owner several times and we sent her many messages but she didn’t respond. She lives in the same building so we rang and knocked at her door. There was light in her apartment so that we knew she was inside but she didn’t respond. We waited for at least an hour and at the end she finally came and yelled that she was sleeping. We had already managed to get inside without her help and only because my brother stayed and he was sleeping. When we realized that she gave us the wrong key, we wanted to explain it to her but she was never available even if she lived in the same building. Another negative point is that the entrance of the house smells awful because of the dustbin . The sheets were not on the beds. We had to put them ourselves. The dishes were dirty and wet when we came in.