Check-in instructions were accurate and easy. Eugene's place was very clean and orderly. Bed was comfortable, lots of storage. My daughter and I felt safe in the building. Pics of room are not current on the site. The area at night until early morning is loud with music, talking, yelling, fights, and police called twice across the street. We did not go out after dark. The noise and lights did not bother us but if you are a light sleeper this may not be the place for you.