Location was perfect, it was 3 blocks from our Kid's' apartment. Communication was good, the weather was freezing so we needed the heater turned up and they sent someone right away. Very quiet and clean, and has everything you would want. We didn't realize it didn't have a washer and dryer in the unit, but there is a wash and fold not to far. My 18 year old slept on the fold down couch in the living room, and slept great. Thank you for Sharing your place with us.