When I got to free hand to check in I was charged for a new booking without the verification that I had already booked my stay through Airbnb. I ended up paying $1300 for a two night stay in a mid room. Was definitely a frustrating experience explaining what happened to the manager and having them turn around and still charge me fees for the room after already spending the money I did on Airbnb + the deposit.
Freehand New York could have done allot better with my stay. They marketed their Airbnb listing as a nice bright room with natural light lots or wood and flare but the room we received was dark and damp facing a wall. The rooftop parties go on Fridays and Saturdays as they vibrate the entire facade of the building throughout the night. It’s Restaurant is fancy but definitely is getting away with allot charging $17 for $4 street tacos on a plate. I think the hostel is great if your a traveler and trying to save money but the hotel rooms and experience we had was not worth it.