We were so lucky to have booked with Frances. She was very accommodating, as she let us check in early. We were so grateful since we had just had a 10 hour flight from Rome. It made a world of difference. She helped us get settled in and even offered to drive us to the metro station so we could explore the city. The room was so comfortable, and it had everything that we needed. Including privacy and a private bathroom. This was our first experience in a non-hotel setting and were a little worried about the experience but staying with Frances was like staying at home. All the conveniences at our disposal, plus a warm and welcoming person to have good conversation with after a long day of site seeing. LOVED IT!!!!!!!!!!!