The check in communication was good, always at the other end to offer assistance when u ask her only negative side was she lived either above the apartment or beside which was not stated, this made us uncomfortable cos if the window is open for a long time she turns off the heater yea u heard me, she controls the heating and also cats lives directly outside the door so if u allergic to cat, den u should know this.and when u check out she bills u for something very silly like a very tiny cut in the bathtub like the size of an ant which obviously has been dere for ages cos its an old house, glad airbnb saw through her schemes. She has lots of rules like u cant pour oil into the sink and my questions is how do u wash your frying pan.. so many uncomfortable rules it doesnt even feel homely.. i honestly dont think her place is homely and will not advice anyone to stay more than a day or two..