Management was on point, I work in the apartment industry and I was glad to see that every request was taken seriously and taken care of within a great response time. The host was very flexible and understanding with our requests and needs. The only issue with us was the area, we were here for work so it is a busy street (of course is NY 😀) and we could hear everything. however if you don't mind the sounds of the street and surroundings this is a great place to move around the city, you have great places close enough, even to NJ I would only spend 20 ish minutes night and morning.