Unfortunately I wish I can say I was satisfied with my stay here at this Airbnb. I am originally from Brooklyn and I have also visited other Airbnb’s in BK that provided better service for much cheaper. And just because an apartment is renovated DOES NOT mean anything. My family and I were visiting Brooklyn to attend a family funeral. Upon arrival it was freezing in the apartment and I asked Ronit to turn on the heat which she never did until the following morning so my family and I froze through the night (I asked at 5:36pm and again at 8:51pm the heat never turned on until about 6am the following day). Also the blankets and linens provided were not up to par, the comforter was not properly clean some white stuff was on it and some towels were unusable because they had a weird cigarette stench. In addition, if you are coming with wrinkled clothing do not count on a functioning iron as the one provided was LITERALLY the size of my palm (it was a sewing iron, if you sew you know) which did not get hot. I had to take a blow dryer and remove the wrinkles from my dress. The iron was impossible for use, it literally took my mom 45 minutes to iron a pair of pants that still looked wrinkled. I asked Ronit for another full size iron and I quote this was her response, “Hi. I’m sorry no… I have a mini iron in the closet. I don’t have a full on iron and ironing board but perhaps I should buy one. I’ve been asked for an iron before. I’m so sorry”. MAKE IT MAKE SENSE.
There were also ants one literally crawled over my laptop while I was using it and some were in the bathroom. The apartment wasn’t disgusting but the floor could’ve been cleaner. I’m not sure if it were leaves but on the side of the bed were crumbs of brown stuff on the floor. She did explain her cleaning person cancelled last minute so she did have to clean the place herself. I just wish Ronit was a little more attentive as she is running a business and providing a service. There’s so much more that she could’ve done to provide comfort.
However, I do appreciate that she allowed my family and my sister’s ESA dog to stay with no problem. And for that I can only give 3 stars.