Luis and victor are just about the nicest people we’ve ever met. The place was sparkling clean, their response times were rapid, they made us feel welcome and at home! They were so helpful and we were able to arrange an early check in which made it super easy for us the day of our travel. We had everything we needed, and the basket of towels and toiletries was a wonderful touch. The bed is very comfortable and though the room is small, what more do you need as a place to land when you’re out and about in the city. It was great to be so close to the train as well. Would definitely stay here again on another trip to NYC!