I didn't know Hugo but I knew his family: they were kind and friendly, they always tried to help me and answer to my questions and Hugo's mother was sweet. The problem is the the apartment is very old: the room, even if there's a noisy air conditioned, has a blocked window; the bathroom is very scruffy. And during my stay I killed three cockroachs in my room. Hugo was kind because, when I asked t him to stop my stay one night before, he refunded me the night.