Carla is very punctual and will answer any questions you have about your stay. The room has everything you might need and a tv with multiple subscriptions to different streaming and movie networks which is very convenient. The location is not the best, it’s about as far out in Brooklyn as you can get. About an hour from midtown Manhattan by subway. And the neighborhood is not the greatest. I highly recommend taking the bus from the subway stop to the house and not making the 20 minute walk. That being said, nothing happened to me to make me feel like I was in any danger. I am making my judgement based on the conditions of the houses and the people along the way. Once you get closer to where Carla lives, the area does improve. It is a good deal for the price, especially considering how much a place in manhattan costs. You just have to be ok with being very out of the way.