Alberto and Fernando are both very friendly, helpful, and communicative. The check-in and check-out processes are very easy. The studio itself is as advertised, it seems as though the overall building is more of a hotel than an apartment building - it is very noisy, the walls seem to be very thin and we heard suitcases rolling up and down the hall very often at all hours. Overall the place is set up with the essentials and is comfortable enough for a quick stay in the city.