Carey was very supportive and handed out the keys personally. The appartment is as described. The bed is very comfortable (which was a pleasure after one week in a students campus lodging area). Bath, kitchen and rooms were very tidy and we felt comfortable all week (we stayed for six nights). It was quite (as quite as NYC can be) and it is possible to sleep with open windows. Only restriction was that there was no space for clothes as cupboards were filled with Careys personal belongings. So it was a bit chaotic with our own stuff. Anyway, it was no big problem. The location is great, around the corner from 9th Ave with all the restaurants and bars and close to Broadway and Central Park. We definitely would come back another time.