Lovely apartment in a great location!! It's a fabulous part of Manhattan and is just a great place to stay!!
Communication was tough close to and during the actual stay, but I believe that was because she was traveling and had limited access to the Internet. It made a few things more difficult (there were some travel changes on our part due to a snow storm and I was unable to get ahold of her; the only other minor problem was that once we arrived the Internet info/password at the apartment didn't work and we didn't get a quick response - but it's 2015 - we used our phones, it was fine).
Super clean place. Very cool decor. I also like that it is her actual apartment and not just a place someone owns just for the sake of renting it out to people.
I agree with the previous reviews that the location of the key pick-up and drop is a little far (a 10-12 minute walk) which could be tough with luggage, so just plan ahead. I recommend NOT trying to drive it - we attempted to pick up the keys and then go to find a parking garage near the apartment. We should have parked first and then just walked there and back bc the drive took 40 minutes and the walk would have taken just 20 there and back. Still, though, the walk is fun and the key place is very quick and efficient.
The biggest complaint is just that the pipes in the bedroom made a ton of noise all night which made sleeping difficult. I am not sure if that would be an issue year round but in the winter it was making a lot of noise. That being said, the bed is REALLY comfortable and I loved how the bedroom is tucked away.