I asked Shirley three times for check in instructions the week prior to our stay, but never recieved them. This resulted in us going to the wrong address when we tried to check in, since airbnb does not have the correct address for Shirley's place. I called Shirley at this point, and she promptly sent over check-in instructions. When we finally made it to the right address and got into our room, we realized the bed was not the size we had booked, it was a full and a twin, instead of a queen. The room was sweltering hot because the a.c. was not on and it was a NYC summer day. An unwelcome surprise after walking around the street for an hour, trying to find the proper location. Our stay from there was average. Luckily we did not need to use the additional twin bed in our room, seeing as the mattress felt like a literal brick. The nights were quiet, which was nice. The bathroom was a hot commodity and at times you'd have to wait 30 minutes to an hour to use it.