the location is quite good. close to a subway station. But Harlem in general is a bit far from most Manhattan attractions.
the place is very small. actually it was remodeled to have more beds, and it is quite a problem. I am not a very tall person and in the sleeping area I barely could stand. my son couldn't. on the second "floor" nonperson can stand. it might nice for a small kid.
the response was quick, and Michelle was very nice in all our interactions.