We requested early check-in, but had to wait 6+hrs instead. The only reason we booked this Airbnb was for the early check-in, and we were disappointed by the lack of clarity and response from the host. There was a lot of miscommunication between cleaning staff and host about the check-in. The late check-in caused us to waste 1 day of our itinerary.
The actual Airbnb is far from the office where you pick up keys. Since there is no elevator, we were told someone will help with taking all our luggage up 5 flights of stairs, but no one was there to help us.
Half of my roommates got bed bug bites, and got severe allergic reactions to them. This caused them to book a separate hotel room, since it was unbearable to sleep.
Furthermore, the hot water in the shower lasts only for ~3 minutes and resetting the boiler does not fix it.
From the apartment, you can walk to Times Square and Subway stations.