Arlo SoHo is a few things:
- Stylish. Think Millennial-hipster chic.
- INCREDIBLY well located.
- Small, but nice rooms.
- Insane when it comes to the private terrace rooms, which feature outdoor showers.
Now, that said, by a series of very unfortunately coincidences our stay had quite a few small issues crop up (door keys not working, late check in) and that was unfortunate but
a) it can happen to any business
b) it's Covid-19 / post-Covid shutdown ramp up and learning curve.
c) The GM made everything* right and really took care of us. So... hats off.