Thomas was welcoming and efficient; he came round to the flat to let us in when we arrived a bit earlier than we had told him we would. The facilities were fine - particularly useful to have a washing machine and dryer, plus the WiFi, and we had no complaints at all about cleanliness. Its nearness to the subway and buses was a real plus. Others have mentioned the stairs (no lift) but that didn't cause us any problems.

We didn't use the kitchen at all as we ate out, but I think that if we had wanted to do so we might have found the lack of cups/mugs and tea towels a problem.

We donated two reading lamps to the apartment - one for each bedroom; we are both readers and it is not so easy to read in bed by only the central lights.

All in all, a pleasant and enjoyable stay; thank you Thomas.