I had never used an air bnb before, but Natasha was very responsive via email/app/phone which was great! Her brother was available to provide the key right when I arrived in Brooklyn and it was nice to see him around the property making sure it was up kept. The room fit 3 of us perfectly and the restroom was updated which was nice since all the rooms share that space. They provided space in the fridge and a few dry items for our use. We mostly ate around the city, but the kitchen is full use so I was able to heat up my left overs! The room has an AC unit which was nice during the summer heat. The location was awesome because the house is very close to a subway stop. Max 10 mins walking from an express route which can get to Manhattan in about 30 mins! While going into the city is great, Brooklyn has many lively places to visit and eat that are easily accessible from the Sterling street subway stop. Enjoy!