Anna was incredibly warm and welcoming. We were in Brooklyn for our daughter Kathleen's wedding (she and her fiancé live nearby), and Anna was amazing with advice on vendors, planning, decorating, etc. The place was also BEAUTIFUL and SO comfortable -- great for hanging out with the family. There are stairs outside that may seem daunting at first, but the climb is worth it for the spaciousness and view at the top! Anna also left coffee, a basket of food, toiletries, and other amenities (and was super responsive if we needed something). The bathroom is also really big, leaving a lot of space for storage for multiple people. We would 10/10 recommend and can't wait to go back!