Rose made every effort to accommodate our needs while we were in town. From helping with an inexpensive and reliable car service to allowing us extra time beyond checkout to store our luggage. Rose was kind, honest, and helpful. The apartment was exactly as advertised and suited our 5 member group perfectly. The surrounding neighborhood provides great food, a store to buy metro passes, and convenient transit into the city. I would absolutely stay with Rose again when I visit NY in the future and trust her advice when planning a trip.