Our stay in the studio was really pleasent. Gonzalo was really nice and helpfull. We never met Nora but they were always ready to help. It is a noisy house (like every house in NYC) but we weren't that lucky with the people above us and they made a lot of noise but Gonzola was also helpfull with this. It was easy to go to the subway by bus or just walk. The bakery was good and everything was really clean. Also Queens is a good neighborhood to stay in. I felt more safe then Brooklyn. I can really recommend this apartment!