Kartika was very responsive with all my messages and questions and was very accommodating. The place was booked for a friend who was visiting and she had a comfortable stay without any worries or concerns of her safety. It is only block away from the train station which made exploring the city enjoyable and being in a diverse neighborhood with authentic restaurants of different cultures, it really resembled the unique qualities of Queens she was hoping for. A great place to stay for those who are visiting and wanting to explore NYC