As a host you did not solve my issue good enough . These are picture AFTER your “Cleaners “ left .. You said there are cleaners who come at 2pm but yet I had to sweep my room floor at arrival and there’s still the same mess from when I first arrived that other guest have left ( I had to washed the pot three times before even using it because the food was so old ) .. dead or alive theres roaches in the bathroom and a piece of roach skin hanging out the wall , the tub and floor are dirty , and I was locked out of the apartment 3 times when I first arrived somebody had to open the door for me , then going to the store the same night and had to wait 20 min to get Your help ,, the next morning which is today coming from the supermarket my guest and I were locked out for another 20 min just for you to send the actual code .. luckily I had sheets and pillows . I can tell the linen you provided were laid in already.. before I used the kitchen I should of took a picture but I didn’t I cleaned it up instead but it was filthy .