This was my first time using Air BnB and Elena gave us a great experience! Prior to arriving in NY, she responded to every single one of my questions. Due to work schedules, my friend and I had an arrival time that was later than preferred but Elena was gracious to allow us to check in at the later time. We arrived late night, and at first glance, the area seemed to be questionable. The building was easy to find, as it is on a one way street. Elena met us promptly, and greeted us warmly. The elevator was a godsend for our luggage. When we got to her loft, she immediately offered a spare air mattress in case we wanted our own sleeping areas. The room was cute and small, but exactly as pictured. We only needed a place to rest our heads, shower, and leave our luggage- this was perfect. We fit the full size air mattress, 2 large suitcases, 2 small suitcases, and 2 large totebags in the room. Slightly cramped, but we came prepared for fashion week. She provided towels, sheets, pillows, toiletries, and use of the kitchen. Also, small breakfast around the corner that, unfortunately, we did not get to take advantage of since we were meeting friends for breakfast every morning. There IS another room she rents out so be aware that you may see different faces. The loft itself is a small space but the high ceilings and windows from wall to wall make it feel spacious. The bathroom is tiny, but it has everything you need. As far as security, there is a key to get in the building, a key to get in each floor, and of course the key to her loft. It is easier to take the stairs than find the elevator. The area itself is a street art lovers dream. Graffiti everywhere! I wish I had more time to see everything, but what we did get to see was AMAZING. There are several grocery stores and little restaurants within very short walking distance, and you have access to the L Train within minutes. We uber-ed home at night which at most, was $38 (coming from East Village). We felt absolutely safe. It's like you're in your own bubble. At night, on the weekend, the area comes to life. There are people and music and laughter from this building and across the street. Not good if you're a light sleeper, but I just took an advil pm and was knocked out. Elena pretty much left us to our own devices, but chatted with us in passing. She was available to answer questions at all times and is just so accommodating- there was a hanging plant in the room that I kept walking in to on the first night, and when we came back from our first day of exploring, the plant was gone. I didn't even have to ask! Overall, our experience was great and I definitely recommend her...