Alfred and lau were very responsive and friendly. The room was exactly as described and clean. However, the area is noisy and there is a pipe in the room that made a loud clicking noise every 20 seconds for about an hour whenever someone in the complex used water/shower/toilet which made it extremely difficult to fall asleep at night. There was also no trash-can in the room or bathroom which I would’ve preferred so that I didn’t have to go to the kitchen to throw away items. Despite the noise issue, it was a comfortable place to stay for a short trip