In fairness, we did not stay here because the host failed to provide check-in instructions. On March 31, she wrote "Hey Brian, thank you for your interest in staying here. We look forward to having you. Coming closer to your arrival dates we will finalize entry for the property. Stay safe." Before boarding the flight to New York, I sent her a reminder asking for instructions. After arrival in New York at approximately 3:10 p.m., we still had not received instructions from the host. I tried to call the host, but I received a recorded message that the inbox was full so I couldn't even leave a message. I then contacted Airbnb support, and was told to wait while they researched the issue. Still sitting in the baggage claim area of the airport, a little while after 4:00, (the scheduled check-in time) a representative from Airbnb called and we chose to cancel the reservation. We then went online and booked a hotel, which ended up costing us more than double the original planned price.
Although the previous reviews were good, and I expect the place is a fine place to stay, I hope the host will learn from this episode and not subject others to the kind of experience we had.