This apartment is in a fantastic location just a short walk to the High Line, Chelsea Market and the westside bike path and near the Whitney. Tons of good restaurants nearby. Communication was easy and they provided 3 sets of keys which was hugely helpful. We dropped our bags early and they were very flexible and helpful. There's good AC in the living area and in each bedroom. The one downside is the common area-- as the photo shows, it's tiny and there's really only comfortable seating for 3 on the couch. But who stays inside in a NYC apartment anyway??