Juliana was really flexible in our check in and check out times. She let us stay longer as we had a late flight home and made sure Alex was there to greet us and get us settled. She messaged us quickly if we had any questions and was up front about any known issues with the property, such as the lack of parking, so we had no unpleasant surprises when we arrived.
Flat was clean and had everything in the listing. Plus there were a few sodas in the fridge and some snacks available. She even left us an NYC fridge magnet, which was really sweet.
The location is really good for getting around. There is a subway station about five minutes away that can get you anywhere you want to go plus a shop with essentials at the end of the street. The only downside is that there was occassionally some noise from the street outside, but it was never enough to keep us awake.
All in all, it was a really good stay and a great flat to use as our base of operations for our New York adventures.