Communicating with Dan was fantastic. He responded to all questions and concerns quickly and effectively. Furthermore, he was proactive in asking if we needed any assistance. However, little additional help was needed since the apartment was as described, functioned well and came with very detailed written instructions on how to use everything. The apartment itself is clean, comfortable and in a wonderful neighbhorhood with plenty of bars and restaurants nearby but also nice and quiet during the wee hours. Overall, a fantastic experience for 1 person or a couple.