There is nothing wrong with this place - it's a good deal for staying in NY, and it has everything you need. But if you're looking for a more personal and inviting atmosphere, then it's probably not for you. Staying here was just like staying at a hostel. I didn't see the hosts at all, because they don't live there. The only communication we had was them sending me a bunch of rules, and when we got there we had to tiptoe around to not disturb other guests and were paranoid about the cameras they had watching our every move. Your doors do have locks, but you still are taking the risk of staying with total random strangers. The bathroom sink is the smallest sink I've ever seen, and you can't even wash your face. Besides that, it served it's purpose.