Hello everyone.
Let's talk about the host (BLAKE).
Me and my wife booked a room with that host (Blake), and we were very desapointed in her.
At first, everything was perfect until the reception gave us the room. We went up and when we opened it it was not the room that was pictured on the site and we paid for initially. It was very very small and without the confort we wanted (small fridge, desk to work, space...).
Of course, we have contacted BLAKE to let her know that it wasn't matching our purchase and she needed to fix that issue.
She replied saying that we booked a "standard room" like the title was saying.
We contested saying that we booked it because of the picture that is supposed to seduce and push you to book it. And how tourist from overseas supposed to know what a "standard room" in that particular hotel looks like (besides having a picture as a reference) ??
We also showed her with screenshots that she renting 2 other rooms in the same hotel at a lower price but with the picture of the small room and our picture looks bigger with all the supplies and cost more /nights.
We said to her that either she move us to a bigger room or she give us money back since we are staying in the room that is rented cheaper on her profile.
That's when she never got back to us during the entire journey and 'til this day !!! We had no option to fight back and I thing she knew this, so she ghosted us.
So I will not recommand to deal with that host (+ you'll never meet her), we have paid too much to be treated like that.
NOW THE HOTEL EXPERIENCE:
It's a very beautiful hotel in the center of timesquare and honestly it's extremely convenient, close to everything (for real).
We had some issues with our room (no hot water (they fixed it)), and 2 days before our departure the light bulbs burnt 1 by 1 and smoke spread in all the room. I woke up my wife and call the reception. They sent a technician and we had to evacuate the room in a hurry.
We had like 5 minutes to pack up everything and get out of the room.
We had excellent relations with the receptionist and he moved us to guess where ???? To the room we've booked and paid for INITIALLY (on the same floor) !!!! Ironical right ??
So when we enter there we knew it was what we've paid for because it was matching the picture even tho it wasn't the exact same room but the fournitures, the disposal of thing, the space , desk , little frigde was the same.
We had the 2 best days of our trip in that room.
In conclusion, YES for the hotel but NO for the host !!