Excellent value for Manhattan, but mind you, I went in February which is 3 times less expensive than say, in May. Had I had to pay $400 a night, I probably be looking elsewhere. Having said that, the room is quite basic, but spacious and with huge windows (lots of light). Very comfortable and clean bed and pillows. The bathroom is very small, and the shower cabin is, well... "European style" I could barely fit in. But it did feel good having a hot shower after wandering through chilly Manhattan all day. I did have a few requests during my stay, which you do through their app, and was promptly and gracefully attended to. Lots of good places to eat around in the neighborhood, very safe, day and night. I can be a bit noisy, but nothing outrageous, and certainly expected. You are in a huge city after all. I would most definitively stay here again. But only in low season...