Christa was easy to communicate with and gave great before, during and after instructions on how to get to the house, places to go, subway trains to take., etc! Location is south Brooklyn, expect an hour (plus) to get into the city by train and an hour up to the other side of Brooklyn (Williamsburg) two places where I spent most of my time. The location itself, as in neighborhood, is great. Lots of stores with vegetables outside, subway is a short 3 to 4 blocks away which makes it easy! Room was clean, she provided towels and had a cute box under the bed with random things people may have forgotten, sunglasses, hairspray, hair dryers.