Roger and Hanneke were very informative prior to booking their apartment and gave us all the information we needed and even made sure if we had more questions, what was greatly appreciated.
Before our arrival to the apartment Roger gave us a detailed document with recommendations and tips about the area and detailed instructions how to arrive to the apartment and how to operate the different amenities the apartment has to offer (that document really helped us during our stay).
The check-in and check-out process went smoothly. The apartment was clean, organized, nicely decorated and well equipped. It is located in a central area, near a subway station from which you can get to any place in the city. Also, Roger was very accessible during our stay.
We will definitely be glad to come back and stay at their apartment on our next visit to New York.