Was in Manhattan for a long weekend with my wife and our two kids. We pretty much used the apartment to freshen up midday and sleep. The rest of the day we were out exploring. If that is your situation the apartment is perfect as the location is great, the A/C worked and it was clean. If you are looking to cook meals or hang out all day then it isn't the right fit for your trip. Communication was straightforward and we had no issue with check-in or check-out.