This was our second stay here. For us, we love it. We will be back again, I am sure. It is a little quirky, but very convenient for Penn Station and Madison Square Garden. Staff are lovely. Remember… There are many steps, and no lift. The bathrooms and showers are shared but very clean and always something available. We never had to wait. Rooms are tiny, as advertised, but comfortable. And when in NY, you should not be spending much time in your room except to sleep. :)