Positive:
The location of the apartment is amazing and it's spacious for a studio! Host was very responsive, but only to non-cleanliness related issues (mentioned above). When there were issues with the apartment, they were extremely responsive and would set up a time for the super to come ASAP.
Complaints:
Apartment description & $150 leaning fee said the apartment underwent a deep clean; however, it was evident upon my arrival that the apartment was not cleaned. It took a long time (days) to identify and remedy all of the sources of smells, mold and dirt. They sent someone to document my complaints and I never received any follow-up after that. Instead of saying it wouldn't be possible, they actually just ignored my multiple requests for reimbursement of the cleaning fee.
The drains (shower and kitchen sink) did not work, there was a ton of mold in the shower, as well as in one of the coffee machines, the mattress and pillows were old, smelly, and spotty. Also, plates and cooking ware were not clean upon my arrival.