Laura was wonderful, she helped me when I had issues figuring out the door/key even though it was quite late on a weeknight. She was extremely quiet and very respectful. She even messaged me to check in part way through my trip to ask how everything was going. The room is as pictured, pretty small, (and as listed a 5 story walk up) but once I got my suitcase to the room I was able to slide my open suitcase under the bed and the closet was plenty big enough to hang/keep my clothes/shoes. Great place to head back to after a long day out exploring. Laura’s place is in a great location too! Very safe and close walk to the subway surrounded by tons of good food options. I would look into staying here again in the future.