Coco is a great host, warm, welcoming and a very quick communicator! I definitely felt like she'd help out quickly if I encountered any issues.
Checkin with the lockbox was easier than expected, although the door to the apartment does get stuck, but she gives instructions for dealing with it.
The apartment is cute and definitely feels like someone's house. This isn't an apt that is just rented out as an Airbnb. It's like the good ole days of Airbnb. The apartment is cute, well decorated, and more spacious than I expected for the W Village. Such a great location and definitely a way to live like a local. The apt faces the street so you do hear street noise, but it wasn't too bad after 11pm.
Although it's listed there's a washer / dryer, it's not in the apt. There is a steamer and an iron, so that was at least good. Wifi works well also.
The neighbor's dog is super annoying, but obviously, there's nothing Coco could do about that.
Would definitely recommend staying here for a quick trip to NYC.