Sally is so lovely! She was on hand leading up to and during our stay. We had a lovely chat over dinner our first night (she even bought us a celebratory honeymoon pizza!). The room was great and had everything we needed - having our own kitchen and bathroom was a plus. Everything was clean and tidy and functional. Also the neighbourhood was safe and close to shops and transport. You will hear planes at certain times during the day but that's to be expected - it didn't bother us too much. All in all a great stay :)