The host made us feel very welcome. He always responded in a timely fashion to all our emails/messages before we arrived. He gave good directions and information. He was ready to help in any which way he could after we got there. He was available personally to settle us in, and available for any further help.
The location is excellent! In a highly convenient, safe and great neighborhood--in Chelsea, close to the West Village, all kinds of transport, lovely Skyline elevated walkway, etc.