Frank communicated extremely well and was available anytime we had a question or concern.
The apartment was in a fantastic location, right in the heart of Nolita with super easy access to restaurants, transit and everything awesome Manhattan has to offer. The street it's on is directly next door to a wash and fold and a fantastic bagel shop, both of which can make your trip easier.
The apartment is well equipped with all of the things you're likely to need while in the city and while it's very much in the style of a downtown New York apartment in terms of size, the space is well used and a good match for a couple. It's on the 2nd floor, which comes with an expectation of some street noise but we never found it problematic.
I needed to work a few days while we stayed at Frank's place and the WiFi worked great, even for all-day video calls while multi-tasking and streaming music. The TV is setup with Roku so the streaming services you already have all work well if you want a night in.
Overall, it was a great stay and we'd recommend the location and place to those looking for a perfect home base for your trip to New York.