Sophia is kind and eager to help, and the place is quite cute. However, there was a bit of chaotic confusion during my check-in experience, as Sophia was out of town with her phone off and the request of early check-in was not adhered to. In the end things were sorted out and she continued to check in with us and offer suggestions to the local area. An additional improvement point, the extra sheets we requested for the sofa bed were not to be found either. I'd recommend staying with Sophia, but my advice would be to make sure all details are clearly communicated and agreed upon prior to arrival.