This airbnb listing is through a separate party called Jurny and you are asked not to request anything from the front desk of the Shoreham hotel. We did ask the front desk for toilet paper when we ran out and they were fine with that. Shoreham Front desk staff were actually very friendly. You are supposed to only communicate through the Jurny app's chat based "front desk", and communication on that was very slow. Downloading the Jurny app also screwed up my phone temporarily.
Shoddy "latch" on bathroom door made of a loose screw and odd piece of metal that sort of held the door closed. There was only 1 bath towel although reservation was clearly for 2 adults. Window was out of joint in window frame causing a draft, which we fixed ourselves by pushing the window back into its track. There was no screen on the window. The hallways in this hotel are a freaky hall of mirrors with huge columns in odd places so be careful walking around. Not recommended for anyone with mobility or vision issues, LOL. But it was clean, and location is good. I'm not saying don't book it, just be aware you get what you paid for.