Stayed here for a long weekend and the place was amazing. Easily fit 6 of us and never really felt like the space was too tight. The pictures show exactly what the place is like. Very nice and chic on the inside, and a great location close to subway line and easy to get to Manhattan or other locations. I didn't personally meet Samantha, but my friend who checked in said she was lovely and was thorough and helpful. I communicated with Samantha over the website and she was quick to respond and super nice! I would for sure stay again next time I'm in New York.