Hardest bed I’ve ever slept on.. And I likes firm mattress but this was a rock I swear. The people were nice enough and helpful when needed.. the tv went out at one point because it disconnected from Wi-Fi and the guy at the front desk came up to figure it out..I ended up figuring it it because there were two ppl installing something earlier that day and had knocked something loose. I complained earlier though because they were yelling/talking NY seule about something one of them did wrong -_- bathroom was stained and the white had come off the bottom of the shower… not cute honestly.