We were so busy all weekend that we never got a chance to meet Pauline. I wish we had, she is very kind, caring, and even invited us to join them for dinner one night. Check in was a breeze - she talked me through it over the phone. The place has everything we needed, plus was spacious, clean, comfortable, safe & quiet. We didn't mind walking 20 mins or so to/from the nearest subway stop, and Pauline mentioned there's a bus stop nearby as well. Great host & amenities, highly recommended!