Visited NYC from Ottawa, Canada, September 5-10, 2022. I booked this through AirBnB and chose it first for price, I could not find anything less for what we paid in lower Manhattan. Second, I picked it because it had a washer and dryer. This was important as it allowed us to pack a lot less clothes to have room for the souvenirs that we knew we would buy.
The unit was amazingly huge, with light ash wood-look flooring (maybe LVT?) and I figured that it was probably intended for long-term business travellers, because there was no way that a "hotel" like this could offer such large, well appointed rooms at this price point. There were two large closets, as well as a laundry closet. We used the Bosch front-loading stacked washer and dryer to do two loads while we were there, and they worked perfectly. We brought our own detergent and dryer sheets with us, so I am not sure if they would have been provided on request or not.
The kitchen was very sleek, with contemporary cabinetry, tons of cabinet space, an integrated fridge and dishwasher, and all the kitchen equipment required to cook a meal. More than adequar cleaning supplies were provided. Unlike other AirBnB's I have stayed at that included a "fully equipped" kitchen and turned out to have 3 mis-matched plates, one coffee mug, 2 glasses, etc., this kitchen had a complete service for 6, enough cutlery and glasses so you would not need to run the dishwasher daily, and a great assortment of pots and pans. A separate cook top and oven was in the kitchen, and the oven actually can perform the operations of a standard oven AND a microwave! I have never seen an appliance like that before. A coffee maker and toaster was also included.
The bathroom was amazing! It had what at first appeared to be a full wall mirror, but what turned out to be a mirror over the sink, with 2 mirrored cabinets integrated seamlessly to the right of the sink mirror. Both cabinets were lined with mirrors and had glass shelves; more than enough space for people like us that travel with a lot of toiletries. But the best part is that the mirror over the sink, and the cabinet doors, were completely surrounded in LED light, which made applying make-up a joy. The bathtub had a rainwater shower head, as well as a hand-held sprayer. There was even a nook at the back of the tub, also mirrored, to hold full sized shampoo and conditioner bottles. Sonder supplied body gel, shampoo and conditioner, but I always bring my own hair products, and the body gel did not lather, and I didn't feel clean. I ended up using the small bar of sink soap and that worked fine. Additional supplies, like soap, toilet paper, body lotion, etc. is located in a cabinet in the lobby and you can take what you need if you run out of anything. The entire bathroom walls were covered in white tile, giving a very spa-like impression. One tiny observation - and this would in no way change my 5 star rating - is that the medium grey floor tile could have used a good scrape down as there were unknown substances solidly adhered to the tile. The floor was clean when we arrived, but stuck-on dirt drives me crazy! However, it was still a super nice bathroom.
The bed was a king-size platform style that does not need a box-spring, and as such we found it a bit low to the ground, but we are in our 50's so getting up can be challenging with our minor arthritis. There were 6 pillows, which we appreciated. There was a small work station on a counter under the window, which I appreciated whenever I was looking up NYC info on my laptop. Someone thoughtfully put a lamp in this spot as well.
The TV was a good size and was equipped with a Chromecast device that worked perfectly with my phone. When we arrived, we fund the room too cool, and we searched high and low for a thermostat with no luck. When we enquired at the front desk, the receptionist said to look behind the wall-mounted TV. We looked, and there it was! That's a new one for me, but at least we were able to moderate the temperature to our liking.
There are two banks of elevators, and our set, serving floors 2-10, had 4 elevators. We did not wait more than 30 seconds at any time for an elevator. The perimeter of the elevator also lights up to tell you which one is coming.
The location was almost at the southern tip of Manhattan, and a 2 minute walk to 2 different subway stations (Rector St. and Bowling Green). Lots of restaurant options in the area, as well as Starbucks, and a pharmacy. Fifteen minute walk to the World Trade Centre.