My stay sadly was not for a vaction or work. My father was injured, fairly seriously, while training with his FEMA team. I recieved a call to come up to the hospital immediatly. After driving 3 hours from Pennsylvania I realized I had no where to stay! I tried to book another listing, but it was unavalible. Not only did she message me back quickly she offered me another unit, the one I stayed in, and helped me get everything settled within an hour of arriving in Staten Island. The place is adorable and tidy. There was everything you would need and then some. I had a problem with the TV and she called me and between her, her daughter and I we had it figured out quickly. I would 100% stay in any of her units again. It was a lovely stay, despite the not so lovely circumstances.