George was incredibly helpful and courteous. My phone's gmail sync was not working when I arrived in NYC, and the house entrance instructions were in an email that I couldn't access. I texted George and asked if he could text me the instructions versus email them, and he was more than helpful within moments. Also, when I couldn't find a cutting board for vegetables and asked if he had one available, he went ahead and purchased one for us that same day. The place is just adorable, beautiful backyard, walking distance to subway, and in a neighborhood that was relatively quiet even over the weekend. So grateful for the experience!