When travelling I have always use Airbnb, and never had a problem checking in. However, I was given the wrong address for this particular place and check in took longer than usual and was a bit stressful, especially as it was past 9pm and I had my luggage with me. Communication was ok, but if your looking for a somewhere to have a relaxing memorable trip this may not be your cup of tea, its perfect for quick stop in NYC, clean room but shower takes time to heat up. Comfortable bed, bathroom is a bit cramped and kitchen appliances are basic. There are other guest that are staying in the other rooms which was fine. This felt like a student hall of residence and communication wasn't great with the host. Subway is very close and good transport links but the area isn't great. Overall it was satisfactory but not for me.