I absolutely enjoyed my stay with Sho. She's respectful with privacy, but if you ever need anything she is just a text away. She provides towels, and also has shampoo available for guests. She is very thoughtful when it comes to service. She has signs displayed in various areas when it comes to garbage, kitchen inquires, etc. Not only that the location is super freakin' convenient. The B and Q trains are seconds away. The subway is about 2 buildings down, and the lines take you pretty much anywhere you need to go. The room itself is super spacious. There's also a closet where she provides hangers, an extra blanket and pillow. Overall, I felt very comfortable staying with Sho. She is sweet and approachable.