My husband and I moved away from NYC but my whole family is still there, so when we come home for
Holidays we get an Airbnb. Sparing details, we had to unexpectedly find a new Airbnb Christmas Eve day. The place we tried to book was full; but Eej wrote back and said she would help us figure out how to get into another property. She had it cleaned and ready within hours. With flowers! It smells amazing, is beautiful, perfectly located, and she is EXTREMELY responsive. If you're thinking abt booking it, do it!