Our stay was seamless. Check-in and check-out were easy and clear instructions were given. The room was immaculate including all of the tasteful decor. We checked in late and we were greeted with water and snacks plus coffee and hot chocolate. The beds were comfortable and the linen was what you would expect in a 5-star hotel. Sandra gave me a lot of recommendations about restaurants in the area. The neighborhood is quiet and safe. We were able to get to public transportation fairly easily. It was nice to come back to a private quiet room after a busy day of the New York bustle. Our whole experience was awesome.