A little tricky to find, but Natalya was clearly waiting for my phone call, she picked it up immediately and was able to tell me how to get there. AC was already going in the room (a huge benefit considering the heat), there was a clean towel on the bed for me, and a card with all the wifi info on it. From the moment I first messaged her she was prompt in answering messages. Very kind, sweet, and polite. She lived in the home with her daughter, but it was very quiet, there was really no noise (or very very minimal). For one person for one night it was a very warm and welcoming experience.