We were very impressed by William's flat. William was very accommodating and super helpful. The location of the flat was perfect. We had a wonderful coffee spot for a cappuccino in the morning and a wine cellar for a bottle of wine for the evening just around the corner. There were many restaurants available as well but we didn’t have a chance to try any of them out unfortunately. The apartment was close to the metro which was very convenient for our family of 9. The apartment accommodated all 9 of us comfortably. We never felt we were on top of each other. There was a grocery store not too far away that we did our shopping at. It was a bit pricey but this may because we are not from NY and groceries seemed to cost so much more. The best thing about the apartment is that William has thought of everything to make your stay comfortable. From the sunscreen to the umbrellas it was amazing. We had kids games and 2 TVs. We had come to NY for a wedding and not only did the apartment have an iron and board but also spray starch. Who would have thought?? A couple of the days we had rain and unfortunately on my part but I later discovered there were several umbrellas to use as well. WOW! I was able to do laundry as needed and the detergent was already provided-amazing. Lastly, William treated my kids with respect and he wanted them to draw a picture to put on a the wall. They were so excited to reciprocate. We were very comfortable however my kids on the other side of the flat were a bit warm because the A/C unit was on the other side of the floor from them. My husband and I and 2 of my kids were perfect and thankfully my other 5 were exhausted enough they could sleep anywhere albeit a bit warm. We loved our experience and would highly recommend this flat as long as it is not too warm unless another a/c unit is added which may be the case later in the summer. We had friends who stayed in a very nice hotel and they had many problems with their stay and all we could say was we were so thankful for our home away from home. we would definitely stay here again!