All in all the stay was not bad but it could have been better. The lack of communication was what garnered the rating. I messaged him five days before to see if I could just drop my bag off so I wouldn’t have to trot around New York with a backpack and two forty pound suitcases. He did not respond and then when I messaged him again he didn’t reply again. After I called to confirm with him the details of me dropping my bag off, I was informed that the host does not allow that because guest “abuse” this privilege so we couldn’t be compensated. Also when we arrived the average temperature outside was around 32 degrees Fahrenheit. The host did not inform us that the AC/Heating was not working. If I had been informed I would have packed an extra blanket. Another thing that made the experience a little bit lackluster was that we were told that we shouldn’t make much noise past 10 O’Clock. I’m not complaining about that because I believe everyone has their right to common courtesy, but please practice what you preach. The upstairs was consistently loud along with stomping late into the night. Lastly, the couple pictured wasn’t even the person who “greeted” us, it was someone else completely different. Once again the stay was not bad just something that should have been told upfront that would have made it more pleasant.