Ike was very quick to respond if we ever needed his help or input. He allowed us to drop our luggage off early so we could explore the area without carrying it with us. He hand delivered a space heater when the building’s head had issues. The unit was very clean and tidy and in a great walkable area of the Lower East Side.
One thing to note - there is a second rental unit that shares the living room wall. The privacy screen behind the couch allowed noise to travel very easily.