Gregory's son Stewart was very helpful, flexible and welcoming considering that we arrived 3 hours later than expected because of snow related delays with our train. He allowed our daughter to pick up the keys. The apartment is as pictured and the back garden is very picturesque even in the snow. We enjoyed the quiet neighborhood even though NYC in winter weather slush and ice is not ideal. The only disappointment was no soap in the bathroom - which I think was simply an oversight. Overall would definitely return for another visit.