So I really liked this place. It was spacious, nicely decorated, super clean, and had all the things one would need (Wifi, utensils, towels, etc.). The location was a short walk from the subway that takes you back and forth from uptown to downtown. There's stores and great food places literally around the corner from the location. Me and my friends felt safe even when we returned late at night. Emma was accommodating and was easy to work with pertaining to check-in times, even though my party arrived in NY later than intended. She left us with a few food items which was much wanted after our long trip. The only issue we ran into was when attempting to leave one day. There are 4 doors, and the last door, the security door, got stuck. Ms. Emma was away at the time but quickly resolved the situation by having someone help open it and we didn't have any further problems with that. I overall loved the place and it was our first time in Harlem so we explored a bit. In our experience, it was relaxed neighborhood and the place was a great place to come back to due to privacy and comfortability. Emma is a great host and I would recommend this place to anyone who wants to get away from the toursity part of NY.