We had an incredible time in NYC for our first time, (we also had a 2 year old and 2 month old in tow), and everything went incredibly smooth. Alexandra was great with communication. The place was cozy, clean, and perfect for what we needed. We felt very safe in the neighborhood, even with the kids. It's close to the subway line 6 which was a plus to get up and down the island easily. There is also a Target within walking distance that was great for baby needs. Can't speak highly enough about our stay here. The ONLY part that was hard was it being on the 4th floor, lugging our kids and belongings up the stairs over and over. We needed to work off the extra pounds of delicious tamales and tacos we were eating in the neighborhood anyways though! Would stay here again in a heartbeat!.