Jerry was very accommodating even before we arrived. I had questions about the apartment and he quickly responded. When we arrived, he was there to welcome us. He thoroughly went over the the features of the the place. He provided written suggestions, which included restaurants, grocery stores, etc. He had all the amenities that a hotel would have. He also included fruit, water and other snacks. The apartment presented it self as it appeared on the website. It was spacious and homey. The neighborhood was fantastic. It was located on a beautiful, quiet street, which was just a half a block from Central Park. We were very pleased with everything. He was an excellent host!