I will start with the positive things. We had a roof over our heads and there was water in the fridge. Plus if someone forgot some bathroom toiletries like a toothbrush they were in the bathroom. Before I arrived I received pictures on how to complete the check in but the pictures did not say where the lockbox was. When I called the host he gave me an attitude but came and showed me where it was. The apartment number that was given in my confirmation was not the number on the door. Also the person who says is the host was not who my contact was. He also did not bother to explain who he was which would make sense if the host is supposed to be an Asian woman. The wi-fi was actually horrible, luckily we were rarely there but when we were it was difficult to watch tv. The heat is set to NY standards so it was cold that night and there were no blankets which would have been helpful. The shower had no in between setting so the water was either scorching hot or ice cold. It also has a moth ball smell which wasn’t comforting. The worst part of this was that I had actually needed to cancel my rsvp due to my event being cancelled because of Covid-19 . When I spoke with air bnb and they explained my situation would be a reason to receive a full refund. But it was at the hosts discretion. The host refused to give me a refund due to their policy. However during this time it would have been better to be flexible and not greedy just to make the money. Due to this alone I wouldn’t recommend staying here to a single soul.