Thomas and Gaby were very communicative via texting and arrival was pretty smooth. Gaby made sure to show us around and gave us lots of recommendations as to travelling around and places to eat/grocery shop in the area, which was helpful! The unit itself was neat and fairly spacious, with fairly low ceilings which weren't a problem as we were two 1.65m girls. Only problem we had was with the heat - as it is not an air conditioned unit, our stay during late summer/early fall was pretty warm and we had some problems with cooling off after a long day of shopping! But it certainly is fantastic value for money!