I spent 15 days at James' place and thought it was great. Here's why: First, while the check-in process got screwed up, James fixed it immediately and was very responsive. Second, the place was exactly what I was looking for - calm, quiet, and well located in the Lower East Side. Third, it was comfy with a comfy bed, warm blankets and thick towel. I'd be happy to stay here again.
When you read the reviews you can see opinions about the cleanliness of the place vary. It is an old apartment, so just by nature it's going to look a bit run-down. It isn't museum-level clean for those expecting the scent of bleach or who freak out if they find a hair in the bathroom. But James keeps it nice and tidy in all common spaces and it met my standards. I can imagine it might not meet others.