Nicole was fantastic, although I didn't meet her.. I loved her! When my fiancé and I arrived the access instructions were SUPER easy, which we loved! We had a bit of trouble with the actual door to the apartment but after a little wiggle and jiggling we figured it out and by the time we left we could open the doors with our eyes closed! The apartment was actually pretty spacious especially for NY. Yes, the bathroom is tiny, but what do you expect? I actually liked the shower, cause I am little anyway, and the water was SUPER hot which was awesome! The noise of the heaters actually did NOT bother either one of us. The only noise that bothered us was the dogs in the building constantly barking and the two pitbulls that someone just left out in the cold out back for hours. :( We stayed in the brick room which I tried sleeping in both bedrooms and they are equally as comfy, I actually liked the beds. You'd think there would be a lot of noise in the brick bedroom due to being on the first floor but honestly I didn't really hear much! The location is absolutely amazing and I really think that is the only reasoning for the price being $229 a night. We couldn't stop talking about how perfect it was! Nicole's communication was great! I only had a couple concerns with the place. Right when we walked in it had smelled terrible, kinda like trash, or sewer once you got closer to the bathroom. The smell didn't go away, you kinda just got used to it. It gets SUPER hot at night in the apartment, I love being warm but it was almost unbearable how hot it was.. you definitely need to open a window. I also thought the $70 cleaning fee + $25 extra for the dogs was a little pricey due to the apartment not being super clean. I looked around the floor boards and it was very dusty, and if you were barefoot stuff would stick to your feet. I'm not entirely sure if there is really even a cleaner... I overall loved staying here, and really liked the communication and access with Nicole. I will 100% be back because the Pro's outweigh the cons! Thank you Nicole for being a great host!