Marco was very friendly and his family members helped us when we needed it right away. Altogether, the place is in a great location - just 20 mins out of Manhattan. There are many grocery stores and shops nearby and also the subway. There was free parking on the street which was great!
The washroom had some insects in it which we wish weren't there but shower worked fine. We also came home one night and the heating was not working which was scary because there was a blizzard that night. Marco responded quickly though and his kind brother fixed the situation for us. One more thing is I wish the door wasn't always left unlocked to the main apartment - anyone could get in which we found odd. The value was pretty good for the place - it just needs a few touch ups.