While the staff who I spoke to was extremely kind and helpful, the room was clean, and you are in the heart of Chelsea, not much can make up for the fact that the building is so old that the noise from the street is so insanely loud. On the night that I stayed at the Chelsea Inn, there was a garbage truck that came in front of the building four times throughout the night, slamming dumpsters on the street. Additionally, the radiator in the room was also extremely loud, whistling all night. I ended up staying there only one out of the three nights because I was woken up so many times that I was so sleep deprived. I have stayed many places in New York City so I know it can be loud but this was out of control. Not really their fault but together, these things made my stay very uncomfortable.