I chose to stay in this bnb because I saw many good reviews about this property. However, the host’s attitude when handling my situation does not match with the satisfactions of other people have on this place.
On one of the nights, I heard someone kept knocking the window of the room that I stayed and humming some kind of music. I was really worried and scared because I did not know what person would do next. I texted the host to see if there’s anything he could do since I concern about my personal safety. However, the host called me and said that I was accusing someone just because of hearing some noises. He kept bragging how many positive reviews he received from the people and how safe the community is. I do agree that positive reviews will tell us information about the property but situations also do happen. He even accused me for having anxiety when I was panicking.
I really appreciate his father in law coming over to check on everything but the host’s attitude is total unacceptable.
******When I told him that I need to call 911 or people to help, he threatened me that he would leave a bad review on my Airbnb account that “she’s nice but hosts shouldn’t let her stay because she’s delusional…” I was so scared and couldn’t sleep even though I was hiding under the blanket and holding a pepper spray.
I decided to checkout the next day and file an official complaint with Airbnb.
Thanks to the Airbnb safety team, I was able to get out of there safely. I am grateful for Airbnb that keeps me safe.