We had such a terrible experience we had to book a hotel the 2nd of our 5 day trip. Check in process was smooth and place itself was spacious with nice features (large bathroom, kitchen, living room) but the real horror came to the sleep and communication. We literally could not sleep because it felt like our bed was in the middle of the street. Every time a car honked it felt like it was right in our ears. We slept 30 minutes the first night and messaged the host about the issue at 1 am and 2 am (for context we live in SF on a very busy street by many bars so we are used to street noise). His next message at 6 am was saying "I truly hope you are enjoying your stay" and let him know if there are any issues showing he clearly was not reading our messages. Maybe he had a bot or was just sending automated messages. Additionally the bed was full size, not a queen and for some reason there was no blind in one of the 3 bedroom windows so all the street light was flooded into the bedroom.