Valentin was practically unresponsive and didn’t help when needed. (Never checked in, can’t speak to the home, only the host).
I tried to cancel within 24 hours of booking, as my work trip was canceled and the payment for the Airbnb would now be out of pocket, not paid for by my company. I thought/hoped this would be fine as there is a 48 cancellation policy... I didn’t see/realize the “no cancellations within a Week” would supersede everything.
That said, I explained the situation to the host and they said they would try to help, but then just went silent.
I never ended up checking into the apt and they charged me full price. (Even the cleaning fee, which never needed to be cleaned)
I can’t say if the apt was good or bad, but what I can say is that Valentine, doesn’t treat her guests as “guests” but only as “money”.
I am disappointed in the hosts on a human level and I would not suggest staying at any of their locations if you expect to have any hospitality or compassion.