I was accompanied by my wife and two kids( 9 and 2 year old). We got there about 9pm and instantly felt there was no heat in the apartment. There was a baseboard and a mini-split system unit which I thought was attached to a heat pump. I turned on the mini- split unit because there was no control in my apartment for the baseboard . Nothing changed so I texted and she responded by telling me the only way to get heat was through the baseboard and that she will turn it up. It was a hot water baseboard system so I could feel the pipe getting hot. I was satisfied that it would heat up the room in due time. We all went to bed.
Around 2am I woke up really cold. I got up to check the baseboard and it was cold. We had to put on layers of clothing to try and keep warm. We were leaving 6am so I texted her asking if she was awake and that I wanted her to come down. I wanted her to feel the temperature and not say I was lying. She said she was awake but couldn’t come down. Terrible experience