If I could give 10 stars I would. Hillary saved me one night at 1am when a part of my hearing aid got stuck in my ear. i needed a tweezers and he went to Walgreens to get me one. I wouldn't have been able to sleep with it in my ear. my husband was able to get it out with the tweezers. one note: you'll need to use your phone 's flashlight at night, as the entrance isn't very well lit. the apartment is clean, nicely furnished, and comfortable. parking easy. Very close to JFK.