We were already in NY, out of another apartment that we had booked. Ray was very quick to accept our request. Ray and Dee welcomed us into their apartment equipped with everything, very gently. We were immediately made sympathy.
All that was described on the website was corresponding. The neighborhood is very nice and not chaotic, near GROUND ZERO, was served by bus and subway.
Our stay was very pleasant: nice and comfortable apartment with panoramic views, restaurants and supermarket very close.
Ray was prompt to respond to our every message and to help us to recover our luggage. We liked in particular for 8 days to share the life of a New York family. Would definitely recommend them to a friend.