Strongly advise against staying here. As much as we wanted to love this place, to say it fell below our expectations would be an understatement. First off, this is a hotel stay, not an apartment (we found this confusing when booking). There were a myriad of issues with the hotel:
1. The check in process is extremely cumbersome, and they charge extra fees at the hotel that are not listed on Airbnb.
2. The hotel elevator system is terrible. There is not only a MASSIVE wait to even get into the elevator, but it takes 10-30 minutes to get up to your room and another 10 -30 minutes to get down (not exaggerating this). The elevator stops on basically every floor and the cleaning staff uses the same elevator which slows things down significantly.
3. The rooms are dirty. There was dust and grime caked into the vents in the room which caused us to have allergic reactions. There was a mysterious stain on our chair as well, and the floor was very dirty (dirtied our clothes when we kneeled on it to open our bags). The shower was also mildewy.
4. The room is tiny. It looks much bigger in the photos, which are very deceiving.
5. The water coming out of the sink is extremely cloudy and undrinkable (NY water is generally the best in the country and should not be cloudy coming out of any sink). Hotel only provided one small bottle of water.
6. We asked the staff to change our linens - they instead left a fresh pair of sheets in the room but did not change the bed for us or strip off the old ones...
7. The blinds in the room are all cut up. Literally looks like someone took a knife to the edges.
8. We left a pair of glasses in the room which we needed shipped back to us. Waited for several hours on hold to get through to someone (and of course were charged significantly for having them sent back).
All in all, would not recommend anyone stay here. The hotel service and cleanliness is extremely questionable, and you could certainly find a cheaper and nicer stay in the city. Very disappointing overall.