Firstly, the location is great and very safe. Minutes from tourist attractions, subway stations, grocery stores and great restaurants! Secondly, staff is great and very helpful. we got all the stuff we asked for within minutes. The front desk, the concierge, the maintenance staff were all so kind. Thirdly, the room was very clean and the layout was great. There's separation between the bedroom and living room which is great if you have small children. The kitchenette has a microwave, fridge, cutlery, plates and cups and was a great feature. we got our food from a grocery store that sells great prepared food for a great price and had it in our room. We will definitely come back! highly recommend!