Unfortunately, we had to cancel our trip to NYC due to Hurricane Sandy so we were not able to stay at Jack's place, however I still wanted to take the opportunity to leave a review based on the positive experience I had communicating back and forth with Jack. From the beginning, Jack was quick and efficient with his responses, providing us with helpful information as requested and accommodating our needs for our stay. After the storm hit, Jack was in contact with us quite quickly and regularly and kept us updated on the situation in the city. We fully appreciated how flexible and understanding he was (offering to waive the cancellation penalty) when we made the decision not to travel given the devastation suffered to the city. Thanks again Jack.
We hope to stay at Jack's place for our next trip to NYC!