Brians is a great host, very communicative and responsive. Check in and check out was super easy, the apartment is actually pretty spacious for New York and it's really close to transport, bars and restaurants, and walking distance to Times Square, Central Park etc. There was an issue with the gas and heating on our trip which had nothing to do with the host (it was an issue in the building), but Brian was super communicative and helpful the whole way through to make sure we were ok. Place is clean, nice touches for guests, plenty of towels to use. I would recommend!