Bill and May communicated very well with me prior to our trip and it definitely made the process seamless. I’ve heard horror stories from people about their stay in NYC, and mine was wonderful. The apartment was perfectly located for us to travel to Yankee stadium with ease and downtown to see everything. Inside the unit was a nicely decorated New York apartment with great wood floors and modern design. The modern design didn’t take away from the ability to relax and feel at home while resting for the next adventure. We are early to bed and rise and it was a quiet building (even shared). There were plenty local amenities to gather all the little stuff we’d forgotten and get the last slice or bit of ice cream before calling it a day. Coming from the closely located subway we entered our apartment and the ac had it down to temp in less than ten minutes! Laundry in the unit and beds that hardly made me miss my own. I’ll be staying here again next time I feel the urge to see Yankees in action!