We were much later than expected, but Kimberly was warm, gracious, and kind, greeting us with hugs and leaving us a snack before we immediately went to sleep. We were only at her place for a brief time (we were in and out of the city quickly!) but her house is quite nice and well-located, and her son is adorable. Shower was nice and warm, and mattress was clean and very comfortable. Would definitely stay again!