Boris was more than accommodating. He was helpful and communicative at every turn. Apartment is nice and in a good location for downtown. We walked to West Village (35 min.), Seaport, and LES easily. Orchard St is a block away with some great stores and places to eat. We had everything we needed in the apartment. When we could not find something, I texted Boris and he responded immediately. People in the building were extremely friendly.