The apartment is older but very clean and comfortable. The pictures show the apartment when it was brand new so the furniture and apartment look a bit more worn down in person. We had issues with showering because there was no hot water (we had to warm up pots of water on the stove to shower). We reached out multiple times regarding the cold water issue. It wasn’t until the 3rd day or our 5 day stay that we were able to take a normal warm shower and wash our hair. She apologized, but we felt like the host did not really care too much. The pilot light on the water heater had gone out which wasn’t her fault. We felt frustrated as if more effort could have been made to fix the problem and sooner, especially when its January in NYC. Despite this issue, we still had a pleasant stay overall. The apartment is warm and spacious for three of us. There were not any extra blankets though, which was not ideal. Also, you can hear the family in lower level apartment with the way the apartment is set up (I believe this was Marrieta’s son-in-law and his family). We thought it was a bit odd that we never interacted in person with Marietta or her family below on the first floor. Overall, just an okay Airbnb experience.