This has been the worst Airbnb experience in my years of using it. Feel free to check my other reviews from hosts, I would not be giving this type of review if I wasn’t treated so poorly.
The toilet was broken when I checked in, I notified Laura right away and she said someone would come fix it. No one ended up coming and I had a non-flushable toilet the entire day which was disgusting. There were also many roaches in the kitchen and bathroom. I had to contact Airbnb support several times because Laura was very unhelpful and unresponsive to these issues and she even accused me of breaking the toilet.
I booked for two nights but after the first night I did not expect the issues to be fixed and decided to leave early. I asked for a refund which she kept denying and said things like “I’m sorry you saw a few roaches.”
This is unacceptable behavior and she is essentially just taking advantage of a housing crisis by airbnbing out an apartment with subpar conditions instead of maintaining or renting it for a fair price.
Do NOT book this place if you want a clean and comfortable stay.