I don't know what constitutes a four-star hotel, but I know that Park Central is not a four-star hotel. Our shower had a broken handle that we had to manually hold when we wanted to turn the water on. There was water damage on the bathroom door. The marketplace is closed on Mondays and Tuesdays which doesn't make any sense to me. There is no room service, which is common with four-star hotels. The customer service was good, and they accommodated our late checkout. I was also happy with the WiFi, but overall I was disappointed with the hotel.