Great apartment, very good location and very friendly staff (through the app)! Check-in was flawless, we could just enter our room/the elevator using the code provided. We asked for new towels everyday (free of charge) via the sonder app and they delivered within 1hr most of the time. Recommend doing this the day before so you never have to wait. Only downside was that, as others have mentioned, the room wasn’t that clean. We found some hairs (from shaving) near the sink in the bathroom, some stuff (we don’t know what) in the carpet and also some hairs on the windowsills. This wasn’t a major dealbreaker or anything, but we wanted to disclose this to future travelers. Requesting a cleaning of your room costs $35 and can be done via the sonder app if you need it. As mentioned before, location was great, near the Empire State Building and other tourist attractions, and there are subways nearby (23rd and 28th St) to get you everywhere. We would definitely recommend this place. Also, on Airbnb it says the bathroom is shared but this is not the case so you have the whole room to yourself!