We were very disappointed with our stay here. Alan was great with initial communications and our check in, but we were shocked at how late the noise from their home above continued every night. There wasn’t a single night in our 9 night stay that we got a full night sleep. It went until well past midnight every night, and because we were in NY for work (which we told Alan in our initial correspondence) and had to get up early a few mornings, we were exhausted our whole trip. On a few occasions there was even loud fighting, and every day we could hear the dog bark. It also sounded like a ball was being bounced on the floor which adjoined our roof. That’s all on top of the general stomping around.
It’s surprising based on some of the previous reviews about the noise that he hasn’t made more of an effort to attend to this issue. We wished we had payed more attention to those reviews otherwise we never would have booked this place haven’t known how noisy it was.
We tried ear plugs and playing music to drown out the noise at night but the walls are just too thin for so much late night action every night.
On top of this, the place really needed a proper clean. Dust coated most of the surfaces in the apartment, and there were grotty marks on the walls. We even found a few red jelly beans on the carpet next to the end of the bed, so we’re not sure when the place was last vacuumed.
On the plus side the location really was fantastic and the street was super quiet and safe. Alan also lent us an iron when we requested one to iron work clothes which was great, but we weren’t sure why there wasn’t one in the apartment to begin with.