Check-in was great - super fast, friendly and smooth. The photo was an accurate representation of the room. It was dark, on the second floor and had an interior view of a gravel roof and other surrounding buildings. The advantage of the second floor is being able to avoid waiting for the elevator, but the tradeoff is lack of light. The room was kept clean, though a couple times it was serviced, something we used disappeared, such as the cutting board. The provided utensils and dishes were minimal, knives very dull. When asked, we were brought an extra blanket and hangers. I had requested a comforter, since my daughter was using the pull-out bed, which was not too comfortable but adequate. What surprised me is that the blanket provided for the pull-out was a worn, thin hotel blanket and that's it. When I asked for a comforter, they brought another hotel blanket that was even more worn and had many holes in it so she slept in a hoodie sweatshirt and sweatpants to keep warm. The thermostat in the interior room made an annoying whiny noise, noticeable at night. Though the interior room stayed cool, the bedroom was quite warm at night. I tried to get help with the thermostat for the bedroom on the phone with the desk and they were unable to help, but I declined a room visit. The queen bed was a bit firm for me, though I'm one for soft beds. I wished it was possible to turn out one of the two lights that hung on each side of the bed, but they stay on together. There are tv's in every room, including a screen in the center of bathroom mirror. Part of our package supposedly included breakfast, but they were not serving it due to COVID. However, the hotel to which The Manhattan Club is connected (The Park Central Hotel) did have a breakfast bar. Bellmen were helpful, check-out was also super fast and smooth. The room wasn't too noisy, though we could occasionally hear some light neighbor noise. The best thing about the hotel for me is truly the location.