I had an issue with my hotel in Chelsea and found this spot during a last minute frantic booking freak out. The room was significantly smaller than expected, no closet and no in room heater and was drafty af. There was a space heater running in the room that just seemed unsafe but if it was turned off the room was unbearably cold. However given that I was in a bind I didn't really have much room to complain. Booking was super easy as was checking in. The building is in a great spot, very centrally located, the staff were super friendly and accommodating.