I made arrangements for my parents to stay in Amy's brownstone apartment and found Amy completely reliable. She was prompt to respond emails, helpful and accommodating. She even helped my parents book a limo for their trip back to the airport. Check-in was 100% easy. As many travelers said before, the apartment is vast compared to anything you'll find in midtown. Its location is *perfect* thanks to line 6, which takes you straight to the heart of Manhattan. Despite the rundown aspects of the apartment's surroundings, it is located in an up-and-coming neighborhood. While some visitors might be intimidated by its grittiness, it is actually safe. Moreover, Amy's house is on a very very quiet street, which is somewhat rare in Manhattan. No need for ear plugs!! The apartment is very well appointed and pragmatic. Some touches like doors on closets in the bedroom might make it a little more cozy. But all in all, it is a winning combo for travelers who are looking for a different and real NYC experience.