We had a great experience. Isabel was extremely welcoming and ready to answer any question we had about the house or for information about the location, including details of nearby laundromats etc. Our flight left late at night on the final day in New York and Isabel even allowed us to extend our stay a few hours because of this which was really appreciated. The location was nice with easy access to the subway and the apartment itself was amazing. Very clean, quiet, spacious and comfortable. We would 100% stay here again.