Brandon was a nice guy who was trying to help the guests. If you have any questions or concerns, simply ask him for answers.
The pictures are shown Brandon's room. There is a guest room which is not shown in the pictures. The guest room and bathroom were not very clean. He was also okay to use his room while he was out of town, but we decided to stay in guest room. The location is great. The 6 train is a few blocks away and many restaurants are nearby.