I can’t say enough about Kelly and on site handy man Mr. Paul! It was my birthday and first time in the City for the Christmas Season. There was a Happy Birthday balloon and sparkling juice waiting for me! The apartment is charming and lots of added antique decor. Clean, new towels, coffee pot, coffee, teas and warm blankets to wrap around yourself to snuggle on the couch. Comfortable sleigh bed and plenty of closet and drawer space. Easy access to the 1 subway. Located on a street with small food vendors and an inexpensive breakfast spot. Street view, great heating and deep bathtub to soak. Need anything? Kelly will answer in less than a minute. Having Mr. Paul on site gave a sense of security. Walls are a bit thin and the apartment above will let you hear tenant walk about. Building has an overall quietness to it with no unexpected noisy neighbors or inappropriate activity going on. Keypad allows to easy access to apartment. Remember your in NYC! Street noise comes with urban living!