We were a group of 6, ages ranging in the 50's and one of 84 years old. A very quiet neighbourhood and easy access to Manhattan. When we got there we had trouble finding the adress because it was written on a piece of paper and when we passed the house we were hoping that it wasn't the one. But we figured the outdoor did not matter. We received a very nice welcome from the hosts. But were again dissapointed when we saw the stained white sofa. I was thinking of a way we could cancel this reservation but if we did we would not get our money back and had no where else to go. They showed us the rest of the house and saw the mold in the shower, I just figured we woulnd't use it but the other two baths weren't better. When they left and we went around the house, that is when we realized just how much the house was filthy. The sheets and toilet bowl itself were very clean thank God. There was mold at the base, and walls of the shower, the faucets in the three bathrooms were not cleaned, they had dry soap and tooth paste on them, the carpet had big stains, the light switches were nasty probably hadn't been cleaned in a long time, the baseboards of the electric heaters were full of stains, walls were dirty and had a few cobwebs, I could go on and on. One more thing, we were not told that her son was living downstairs and one of the doors gave him access to where we were (it was locked on our side but was his side locked?) It made us very uneasy.
We were told by Airbnb could call the hosts so that we could give them a chance to clean. Which we didn't feel comfortable doing with all our lugage there and we were sure it would take more than a day to get this house clean.
The hosts were very nice and we just can't figure out how they could think that their house was clean. They wrote us after our stay saying how clean we had left the house. Of course, we didn't dare touch anything and to take a shower we had to put a towel on the floor of the shower.
When we reserved there was a cleaning fee of
$ 200.00. Can you believe that. I have pictures to prove all this.