The flat is situated in a beautiful neighborhood and very close to Manhattan. Unfortunately this is the only good thing. The host was unkind, aggressive (by messages) and we never saw her all journey. She ruined our holiday sending at every hour of the day unkind messages.. I received from her more than 80 messages in 6 days.... I couldn’t relax as I supposed.
At the checkin we waited a spanish cleaner (not able to speak english) that left all keys inside the house... so we were stoked outside on the street...we had to wait a man for 1h and 30 min to brake the door in order to get inside. The flat was without aircondition (was supposed to have like the description on airbnb) and in NY was 36 degrees Celsius (when I asked about that the host started to write very aggressive messages, in which was “suggesting” to find another flat... we were in 4 and was saturday 5 pm).
One of the worst experience ever... since that we paid her for one week a lot of money and she treated us as a shit.
I already know that she will write the opposite... but we are costumers and we have to trust each others. I don’t gain anything to say the truth.
Since we left, the host asked us to pay an extra for the shower (was already broken before we arrived and a locked door thats is not broken was locked!), so we had to make a full complaint to airbnb because was impossible to have a normal conversation with her.