I'm not sure if our experience here was unique, but for our stay we realized (after getting there) that there was no central A/C and that the portable A/Cs were absolutely not strong enough to power the whole place. There were also fans that couldn't do much because of the giant skylight in the living room bringing in heat. At some point, the place reached 95 degrees and basically became unlivable. Sergey was an excellent communicator up until that point, but once we got there and started having issues with the place, his response time was less. Ultimately he was kind enough to give us a refund, but it was definitely not somewhere that we could have stayed.