The hosts are really great! They are responsive and were addressing issues or questions right away. The apartment is newly renovated, very nice and comfortable. I stayed there with my husband, two small children and my mom. There was enough space for all of us. There are several nice playgrounds near by. One is literally few feet away. It was great for my kids! My husband and I commuted to midtown - it takes about 45 min-1 hour on the train. The neighborhood is safe, lots of families and very multi-cultural.