both of my guests showed up and after seeing the state of the property they decided it was not of a suitable standard and went to a hotel instead. They spoke with a woman on site who agreed to a refund. When I reached out to the host about this they called me a liar which is wildly unprofessional. I've never had an experience with a more rude host. to get in to the property you have to reach through a hole in the door. The place was smaller than expected and not in great shape. Very uncomfortable.