Greg is a very nice person and when my flight was four hours late, he was very gracious about my late check-in. The bed itself was just ok- it was an older queen mattress on a box spring on the floor. It had some stains and I hate to say this, I found a live bug and a dead bug in between the mattress and box spring (not bed bugs, but still unpleasant). The mattress and the curtains smelled a little bit musty and the shower was a tad musty too. There weren't any toiletries in the bathroom except handsoap, though they are listed as included. The windows didn't have properly installed screens and the lock on the door to the apartment was very insecure- it would have be easy to kick the door open, so I didn't feel safe leaving my laptop in my room. The furniture is stained and kind of beat up, which you can't see in the photos. This place would be fine for college kids, and again, Greg is a very nice peraon, but I guess as a 32 year old, I have higher standards. The price was good and the location was very good too, but I wish I had done more research.