What can I say: I’m not out to write a bad review here, as mistakes and miscommunications do happen, but I can’t tell you how disappointed I am at with this experience.
I arrived at the Airbnb to check in late in the night, and was able to enter the building but the check in instructions Arazmis provided were not clear enough: I couldn’t figure out which door to enter, on a corridor full of random apartments, all clearly occupied by people.
I got spooked out at the thought of knocking on random doors of strangers late at night, and my host, while responsive and helpful, didn’t reach me with the message in time.
When I reached out to cancel the remaining days and ask for a partial refund in good faith, my message remains til now unread and this is disappointing.
Again, this is nothing regarding the quality of the Airbnb, but rather how this difficult situation was handled.