We booked this apartment for my mum as it’s super close to our place, for a two week stay. As it was a long stay I had asked if the kitchen had utensils and cooking implements but when we arrived there was really a lot of standard items missing that we had to ask for like a sink plug, dish washing cloth/ scrubber, chopping board, tea towel, and the plates and glasses are on a shelf that’s hard for anyone under 5’4 to reach, no chair or stool for eating at the kitchen bar so always had to eat on couch. Velma was always very helpful and immediately when we asked would buy new items to bring up, which we appreciated.