Bassam was always attentive and responsive, the place is a great and affordable stay at a very diverse and cultured area of Brooklyn. Less than 10min from the R train that takes you to Manhattan in less than 45min. Check in and out instructions were easy and clear. Place was clean and had everything I needed and at a quiet residential block. I had quite a bit of online work to do and for the most part the wi-fi worked ok. I recommend and will consider it for my next NY stay.