Shaila and Alex are kind, communicative hosts who went out of their way to be responsive. For example, they purchased a new pack-and-play for our baby to sleep in, since the one they had was incomplete. That said, we found the stay uncomfortable for three reasons: (1) the walls are extremely thin, so normal talking and running (they have a child) upstairs was very loud and disruptive. They do provide ear plugs by the bed but it was noisy during the day and made it hard for our child to nap. (2) the bed/pillows seemed old and were not comfortable. (3) the apartment was cold, so we had to run the space heaters all the time (which sometimes made the room too hot, e.g. when we were sleeping.)