The place was great! A little funky/smaller set up, but it’s NYC and that’s to be expected! Lorena was super kind and quick at responding! Key cafe wasn’t an ideal way to pick up our keys, but with better communication, key cafe would work great! The four flights of stairs were killer after long nights, but again it’s NYC so no elevator is to be expected! Loved the stay, overall 4.5/5 stars but I’m also just picky!!