We didn’t spend as much time in the apartment as we intended, ended up only having time to sleep and check out. But the place was clean, had everything it promised. My biggest issue came with communication. Immediately after booking my reservation (a few months in advance of my trip) I sent a message asking for a delayed check out due to flight time. And for at least 2 months after me following up there was no response until I threatened cancelling the reservation. After that, I got a response and communication there on out was better because it was now close to the time of the trip. The keys are in a lockbox so check in isn’t difficult, they just have to provide you the lockbox code. Overall, it was fine, you just shouldn’t have to threaten to cancel to get an answer. I didn’t even care what the answer was, I just expected a timely response.