Elvin always responded my questions in time and Carmen is such a kind lady who tried to take care of every part of my short stay. The room has fruit, soft drinks, and water. The dog is so cute a company! If you are coming from Mahanttan, the A line will only stop at Aqueduct Conduit, so it is better to get to the other direction, getting off at Aqueduct rack. I had to pick up someone at 4am, and the uber was around 15 min. I enjoyed my stay!