We had a very good stay in Willow's apartment. It was exactly as described and suited our needs perfectly. Willow was a perfect host - always available for communication and quick to respond. We loved the little touches like leaving us some welcoming treats on our arrival and a map of Manhattan which was invaluable. Check-in and departure was excellent and we were so grateful to have been allowed to arrive slightly earlier than scheduled and to be allowed to leave our cases in the apartment while we spent out last day seeing the remaining sites on our itinerary. I guess we got lucky, here, that no-one else was arriving in the apartment straight after us as I am not sure that this would be an offer made to everyone.