I traveled with my family that included my 17yr old son, 2 yr old and 1 yr old son plus spouse. We fit snuggly in the apartment with the 2 double beds there was no need for the pack and play we had brought. The apartment was very clean only issue I had was the mold in the bathroom underneath the toilet, you definitely could smell it when using the restroom so we used masks when entering to be safe. There was an issue at check in that resulted in us finally check in over an hour after the agreed amount but fortunately customer service was able to have host reluctantly I may add agree to our stay. Since we were traveling with an infant per Airbnb policy he would not count as a guest our host didn’t agree with that policy and wanted to charge us an extra $30 per day ($60) and extra $30 per day for extra bed ($60) stating if we were staying at a hotel they would charge extra person fee, luckily I did my research prior to booking which is why we used Airbnb. After all said and done we go to finally check in and the receptionist who I’m starting to think IS the host was very short and rude yelled at me for not waiting in the waiting area but in my defense when I entered the lobby I was told by security to walk to the back and look for reception #5 which is what I was doing when I encountered the receptionist, I tried to explain and was simply given the “hand” and dismissed and told to go sit down. If this was the host I completely understand I myself would have been very frustrated had I been on the phone with customer service for over an hour discussing policy I agreed to when listing my establishment and couldn’t get they extra $120 I feel I should have gone for this booking.
Moral of the story read the fine print when using any service and be kind because at the end of the day we are human and make mistakes but we should learn from them. I still after all of that apuro recommend the space because it really is right in the middle of the city 11min walk to the Harry Potter Store NY :) and 20 min walk from time square, oh and there is a public parking lot almost right across from the apartment that helped us since it was chilly and we had two kids.