We booked this studio at the very last minute, after our plan of using the Hotel Tonight app wasn't going as well as we had hoped. Desmar was quick to respond, and scheduled a time for our arrival. He even assured us that he would install a window AC unit as the temps were high! Like others have said, there are repairs to be made, and I am sure Desmar is working on these items. Overall it was exactly what we needed and we are thankful for the last minute accommodations.