BOOK ELSEWHERE! She requested money for “extra services” after I filed a claim for a partial refund due to the fact that this apartment was not in the best conditions nor it was exactly as you see it in the pictures. Over the messages she was mean, condescending and unprofessional. Saying“I know you may not be able to read”and asking for money from me with a made up lie that I used two beds?! Also DIDN’T mention this place being CO-Ed,sharing the “apartment”with men.The room is literally in a closet/office so it has a sliding door with a recessed lock that can easily be maneuvered to open. The address that shows after you book the place is incorrect! She had a baby booster seat and other things a baby would need clustered in the living room. The room is small, the bunk bed makes too much noise when you move and she had a full mattress stuffed under the bed on the dirty floor! Disgusting! The bed had a flat sheet not even a blanket to keep you warm because the room is cold.