Rachel was very helpful, welcoming, accommodating and easy going. Many extra amenities were provided including baby soap, rubber duckies, a box of toys and books, an air mattress for our daughter and a baby bed for our son. She also had a bottle of wine and snacks out for us when we arrived. The pantry was stocked with coffee and milk so we could make ourselves a cup of coffee the first morning of our stay before heading out to do some grocery shopping. We very much appreciated the air conditioning units in both rooms as we were in NYC during a heat wave.

Check-in/Check-out was very easy and convenient. Her extensive list of restaurants/shops/etc. in the neighborhood was helpful. We had brunch at the Lenox Saphire Cafe which we enjoyed and ordered take out at Yuzu (excellent sushi) and Dinosaur BBQ. We loved the folk at the Pompette Wine Shop and did most of our grocery shopping at Pioneer. We also took advantage of the free Sundays entry to the Harlem Studio Museum which included different arts/crafts activities every week for the whole family. Additionally, there is a great yoga studio nearby. Harlem Yogo Studio. We went in for a family yoga class (my husband, my five year old daughter, my one year old son and myself) which surprisingly ended up being one of the highlights of our trip. The 2/3 express line is very convenient (also has elevator access for strollers). There is also a direct bus line to the Metropolitan Museum of Art. We met some interesting and friendly folk in the neighborhood, including volunteers who take care of the community garden down the block and some neighbors who were sitting on their stoops to chat.

Overall, an enjoyable trip for the whole family.