First I'll say that the apartment was more spacious than I expected based on the photos. Sam & Emily we're very prompt with answering all of our questions and also provided local recommendations and ways to get to the apartment. They send us reminders and we're very detailed about how to get into the apartment via access code. After check in time they checked in with us to make sure we were settled in okay. They also provided local recommendations and restaurants near by. The space was clean and cozy and I would definitely stay here again.