When we arrived, it stunk in the room. Smelled like someone just smoked pot along with cigarettes in the room. We called to notify them of the extreme pungent odour. They said they had no other room and would send someone up to spray the room. We left for dinner, came back and it still stunk. We left the windows open even though we were freezing, but the smell was too powerful. From hindsight, we think it might of been the neighbours smoking pot. I know there was specific instructions of no-smoking, but clearly it was non enforced.
The bathrooms were dusty and had leftover hair particles on it.
Location was amazing and the staff were wonderful, especially the gentleman’s at the bell desk.