Had a flight cancellation and so needed to quickly book a place for the night and Casper's was available. Unfortunately I booked too quickly as I then later received a voucher from the airline and didn't need Casper's place after all. Per the cancellation policy, I could have lost all my payment regardless, but Casper was gracious enough to accept the refund. So, I can't speak to the quality of the place, but Casper as a person is a standup guy!! Hopefully his place is available during my next trip to NY and then I can actually check it out.