Now I understand why Carlos is a super host and this place has lots of amazing reviews. This review is very honest with an objective view. It was almost midnight when I got there. I put the wrong address on my uber, which was my fault, and sent the message to Carlos to make sure about the location. He responded quickly even though it was the late night. So, I could get the place safely and quickly. When I got there, his wife already was on the street to welcome me and check my safety. It was very sweet of her. I had three luggage and two bags and one garments bag. She helped me to carry them to the third floor even though some of them were heavy. The room was super clean. I would definitely say that it was much better than the pictures what they posted. They should update the pictures!! The bed sheets and pillow are super clean and very comfortable. The most impressive thing was they provided the umbrella, an aid kit, shampoo, conditional, new soap, toothbrush set. I had nothing because I just moved from SF to NY. Carlos' wife introduced kitchen and bathroom even though it was over the midnight. The kitchen was perfectly nice and clean. It has all of the pieces of equipment that you will need to cook. The dishes and utensils are super clean and nice. They also provided cooking oil and salt & pepper. They also have a coffee machine with free Lavazza coffee blend which was amazing. The bathroom is absolutely clean even though there were three people already stayed in the other rooms. For location, I really enjoyed with it. I'm working in Manhattan and the subway is literally in 3 minutes. There's 7 train and M, R line and E line nearby the place. You can go anywhere in New York easily and quickly. I usually took less than 50 mins to get Soho without transfer to the other line. I was a picky guest but they never complain anything about it, they always figured out all of the things that I requested. Iron, extra blanket, even the bottle of water! I did late check out due to my work. They didn't care about it at all. They even helped me out to move out all of my stuff. Carlos stayed on the street with me until I got the uber safely. Dear Carlos couple, it was an amazing experience for my first NY trip. I really appreciate your kindness and support! I would definitely come back here!! Thank you.