There was NO heat at all in this apartment. The outside temperature at night was 24°.
I got in touch with him about 530PM & asked how I could turn up the heat. He responded more than an hour and a half later and told me to turn up the thermostat. I told him there's no heat in the apartment and it's "icy here".
He answered at 1:00AM & told me once again to turn up the thermostat.
I woke up at 4 AM & told him the thermostat is stuck at 32° and there's only cold air coming out of the vents.
He said go down to the basement to look for space heaters. I refused to go there.
He would send for an HVAC guy but if I wasn't willing to stay in the apartment to let him in I would have to leave all the door & gates unlocked.
At 5:30AM he told me it would be "best" to leave the apartment and he would not refund me for the night I spent in the "icy" apartment.
A lousy host--
There was NO heat when it was well below freezing outside!
There were long lapses of time until he responded to me!