We spent a week on Staten Island at the apartment. It was exactly as described. They were very kind and stayed up late to welcome us into the apartment and had got things in for our breakfast. The place is great, very clean, spacious and comfortable. Jason and his partner were extremely friendly, welcoming, and happy to help with anything. They were all ways available either in person or online for any questions. The neighbourhood seemed nice and friendly, and it was a short 10-15 mins walk down to the Ferry. We went to the city nearly every day, and really enjoyed the ferry ride there and back, much nicer than sitting in the underground. We had a really great week, and would for sure stay there again if we go back to NYC.