Claudius was absolutely wonderful! He picked us up from the airport and was very prompt about bringing up back when it was time for us to return home. He showed us where the bus stop and train station was and how to get to the city. He was always available if we needed to call or text him and he responded very quickly. He also checked in on us and made sure we had everything we needed and made sure we were getting around the public transportation routes without trouble. Overall, a GREAT experience! Can't wait to return to NY!!