When I arrived to Jackie’s place, she and her son were standing on the porch. Her appearance was gravely different than her profile photo. She looked unkempt, wearing a dirty long t-shirt, and she picked up a dog, which was not included in the listing. Jackie and her son seemed to stare right through us with little greeting. My cousin and I did not want to cast judgment, yet we felt afraid and driven to follow our gut. We walked to a nearby park and reached out to Jackie to discuss our concerns. She was defensive and felt judged. I brought up the dog and she insisted she did mention the dog in her listing and the dog would have been located downstairs and away from us. I told her I am allergic to dogs and would not have selected a place with a dog had I known. She replied that her dog did not have hair so it wouldn’t bother my allergy. Note we did see hair on the dog. Thankfully, AirBnB was attentive to our concern and we found another stay within a couple hours. I do not wish to offend, I just want to be honest and helpful by sharing my experience. It was very concerning and had I seen a review like this, it would have saved a lot of headache on this trip.