Frances was a splendid host! She was so friendly and accommodating. She replied quickly to my inquiry about her listing, and kept continuous contact with me leading up to and throughout my stay in New York. She offered great tips regarding my visit, the transportation system, and even gave recommendations for her favorite spots in the city. Since this was my first time visiting New York, her notes were very much appreciated. The room was exactly as pictured in the photos. It was very neat, clean, and spacious, and Frances had provided most of the necessities I needed including bathroom items and kitchen utensils, which was of great convenience. I had a very comfortable stay; Frances cares a lot about her guests, and I would definitely recommend this listing to friends interested in traveling to New York! :)