Ferris was a great host, she made sure we had everything we needed and even sent us messages to let us know when our transportation had arrived. The apartment itself is very clean and comfortable, looks just like the pictures and had all the amenities. I stayed in the apartment with my parents who were at first dubious about the concept of living in someone else's place however after their experience they both said that this was a great way to get accommodation which is a testament to the service and facilities ferris provided.