We were greeted at the door by Carolyn and her husband, Shaine. Shaine helped my husband carry in our luggage. They were extremely helpful assisting us in figuring out the bus and train situations! The bedroom is large, the bed comfortable, the bathroom is big, and even tho' they have a family, we never heard a sound from upstairs - very quiet and private with a separate entrance. Everything was clean and lovely - smelled really good, too!