Carlos is very inviting to guests in his home. He is very responsive to messages. When you first arrive you will be given the "grand tour" of his home before being shown to your Airbnb room. You will be provided with all of your bathroom essentials (towels, shampoo/conditioner, bar soap, toothbrush and toothpaste, etc). The bathroom is shared between the 3 rooms but I did not have a problem with it being occupied when needed, but is always a possibility. On the same floor is a shared full kitchen with coffee and tea included. Everything was well maintained and clean, and it felt very secure with a double locked door entrance and a lock on your Airbnb room. The house is just a few minutes walk to the subway as well. This Airbnb is a must to consider when visiting NYC!