It’s not the right adresse on the web site.
He texted me one day before asking if I was still coming and told me that he would send me the informations to come on the next morning. I told him that it was fine bcs I would arrive at 17h …. By 16:30 no Info stills, i texted him and called him no answer, o went to the adresse here the ladies there was suprise bcs it was not the right place so no reservation there !!!! Another one beside told me it was not the first time someone asked him about that….. long story short waited more then 2 hours in NY with no wifi no we’re to plug my phone no appartement and no answer !!! He told me sorry I had an issue with my phone.
I asked him if he could do something about what happened NOTHING. Didn’t even respond to my message.
Then I asked him for help bcs of the lock where the keys are when you arrived. I put mine back there. They cha he’s the code and took the keys back. So texted him to have his help bcs i couldn’t inter the appartement. Annnddddd i had to take my bus back to mtl in 1h. Just wanted to take my luggage. ( keep in mind that I still have book the appartement until the day after)
Look at some of the answers:
Ok, thats not what box is used for sorry, shouldnt have left it
Somebody should have a card from your apartment right
This is your problem you come to building how to open door without card
Im not there now can’t help!