The place wasn't too bad until a ROACH showed up. The owner didn't respond about the issue for more than 4 hours and after several text messages with a picture of the ROACH. When finally answered, she said she didn't understand what I wanted her to do. She was thinking I was the owner of her property, asking me to contact the building. If she had a description of what to do when I see a ROACH in the unit on her advertisement page, I did not have to bother her. But unfortunately, I had to contact her because I was not expecting this kind of happening. As soon as she started talking, there was no expression of feeling sorry or anything about having a roach in the unit. She was taking it for granted, saying the unit was located in the city. Like, "What do you expect?" She sounded like I needed to take seeing a ROACH for granted. Told me to simply contact pest control. She exaggerated that it was my first time to see the ROACH and just one ROACH. She also yelled on the phone she had no time to waste on this kind of matter. No respect. No manners. Ridiculous. And it was better than nothing, but the parking spot was on the steep hill. You don't want to rent this place for the NY winter with snow. Could have just contacted pest control if she responded to me like a normal person. But glad I am out of this disgusting place though it was in the middle of the night as she yelled on the phone.