I had come in for a business trip and I missed that I would be sharing the room with 3 people (my mistake) but it was actually a very comfortable stay. The area was populated at almost any time of the day and there was a 24 hour grocery and deli downstairs for when I came back very late. The room was warm but not uncomfortable for the time of year. The living room was also very comfortable. Nora made me feel welcome and gave me great recommendations on where to eat. Overall a great experience!