Alissa's instructions for getting into the house were easy to follow. We didn't meet her in person, but her communications with us were efficient, kind, and friendly. The room was spacious and bright. Our family stayed in it together (5 of us) and were VERY comfortable. Unfortunately, we did not spend a whole lot of time in the room because we were on the go! The house was convenient to the parts of Staten Island we visited, as well as Manhattan. There were not many guests while we were in the house, so we had lots of privacy. We even had a large bathroom to ourselves. If you are there during a busier time of year, you would be sharing some common spaces with others. This may not appeal to everyone. We had a positive experience with our stay and would definitely stay there again.