Stayed 7 nights at Sonder on Platt Street. We found the room nearly identical to what is pictured. Very clean. Great response from customer service regarding a noisy neighbor. Appreciate the amenities, like towel service, starter provisions of coffee, shampoo, conditioner, dishwasher soap and laundry detergent. Pro tip: like most of Manhattan it can get noisy through the night with screaming derelicts and early trash collection—ask for earplugs.