Jane and Sante was wonderful. There were plumbing issues at the loft, so instead of cancelling our reservation, they opened up their home to us which is on the top floor of their apartment building. The check in process was very smooth. They let us drop our luggage off ahead of our check in time because our flight landed early. They gave us complete privacy, and was more than happy to make suggestions when needed. Their place was also very close to plenty of restaurants and bars in Williamsburg, which is a very hip area of Brooklyn. It was also conveniently located a block away from the G train, so access to Manhattan was easy. Definitely coming back on our next visit.