Just as previous guests have commented, the host was sometimes very slow to respond (days) to enquiries leading up to the trip, however, on the day of arrival, we were provided with a phone number for José. He answered our phonecalls and helped us come to the right location for check-in and similarly confirmed what to do for check-out. The location of the apartment could not have been better. Very central, not too noisy. The apartment was very small but we expected this for NYC. Overall, very clean except for the expired beer left in the fridge.