The staff and location were great, exactly what we were looking for however we were disappointed with the room, and cleanliness. Although, it is mentioned in the listing that you may NOT be getting the exact unit, I thought we would at least get something similar but the unit we got was extremely tiny, with one small window that you can barely get to due to the layout of the room and a full size fridge, which made no sense for such a tiny place but we only needed a place to crash and shower so we overlooked it but it is certainly not meant to accommodate 2 people. This isn't my first trip to NY, so I am very familiar with the size of apartments here. My husband showered and the chlorine was so strong while the water was running, I thought I was walking by a swimming pool that had just been treated, his skin got super dry and itchy we decided to not shower anymore while there. We reserved the place for 3 nights but we checked out 1 night early. I will not be booking this place again