When looking for accommodation I insist that three conditions are always met, cleanliness, easy access to public transport and lots of positive reviews, and this property delivered on all three and more besides. Cynthia replies promptly with booking requests and general queries about her place and when I arrived she showed me round her immediate neighbourhood and helped me with purchasing my MetroCard. She takes her responsibility as a host seriously and that can only be a good thing for any future guests.
This was my first Airbnb booking.