This place caught my eye immediately so I booked it on an early morning to check in that same day. A few minutes after booking the host contacted me via phone to go over the rules and regulations repeating the same thing over 5 times as if it isn’t already under “House Rules”. Ok fine, then maybe 3–4 hours before check in the host contacted me via text saying that his cleaning people notified him that there was a leak under the sink and that he would have to get it fixed immediately so he wouldn’t be able to host me and that I should cancel the reservation on my end. So I asked would I be getting fully refunded if I cancel it?The host says “yes, my policy is flexible you’ll get your money back”. I then said “Being that you’re not able to host me anymore I feel like you should cancel the reservation on your end”. The host says “I’ll contact Airbnb don’t worry they’ll cancel it”. Now I’m not too familiar with Airbnb but that information just didn’t sit right with me so I reached out to Airbnb and told them the situation and they told me that if I would’ve canceled the reservation I wouldn’t get my refund (which I basically already knew hence why I didn’t cancel it). This is the second time that I’ve had a problem with someone canceling and my refund being questionable. I highly doubt I’ll be using this app anymore.