The host was excellent about getting back with us when we needed him. The place was adorable and nicely decorated. The house is right there by Chinatown, so definitely has a city feel. There was a problem with the air mattress, and Ken had an immediate replacement there for us...it really was a high end mattress, my daughter loved it. He was very hospitable. P.s. Order from Peking Empire...their Chinese food was AWESOME!