Had a lovely time in NYC staying in Hell's Kitchen. The apartment was very conveniently located and just a short walk to the subway and Times Square and hundreds of restaurants and bars.
The room was fairly small but perfectly adequate. My boyfriend struggled a bit with the mezzanine level bed, but he is 6'5", so not an issue for most people I'm sure. The place was eclectic but quirky and was clean and well-suited for our needs. Michael ensured our stay was very comfortable by providing nice extras like umbrellas, a hairdryer and subway cards. There was a fridge in the room which was great as was the large tv above the bed. Michael also mentioned that we could borrow bikes if we wished.
Michael was very helpful, offering us information and recommendations on restaurants and the theatre as well as subway routes. He made us feel welcome and our stay was pleasant.
Our only downside was the strong smell of Weed coming from the second floor which you notice as you walk up to the fifth floor, however this is not within Michael's control so not a bad point about the accommodation itself.