Karen and her family were very welcoming and always available for anything. Location is prime, just 2 blocks from the train (3 min walk). Karen was always making sure we had all the amenities we needed and always left extra just incase. Our bedsheets and pillow covers were always changed regularly, which was amazing! The exterior of the house is fully surveilled which made me feel extra safe, plus the neighborhood is already safe. Communication with Karen and her family was phenomenal, always available through calls or texting. They really made sure my stay was perfect. I would highly recommend this for short or long term stay for singles or families. Thank you so much Karen for everything and I would definitely stay at your place the next time I’m in New York. :)