Thomas was a great host. He helped me carry all my luggage up the stairs. Provided both written and verbal instructions on all the main things in the apartment, what was nearby, things to help with the stay etc. He was quick to feedback on questions and everything worked in the apartment. It does get pretty hot in the apartment in August, but he has ensured there are fans and an AC in the place. Apartment is a classic East village walk up, so if this is your thing, it's perfect.