We came back from a wedding really late and needed to stay in the city because we live far. It is also our first time using this app as well so I had no idea what to expect and it was a great experience and he was very very accommodating to say the least. I felt very welcome and comfortable and he even offered us water when we got there which was definitely on my mind lol. Overall the night went great and the toothbrush soaps etc. provided were an unexpected plus for us. Also everything was simple and really clean I'd definitely stay there again anytime highly recommend this place