Kevin kept in close contact with us to make our arrival/departure go smoothly. The apartment and neighborhood are beautiful. We loved the apartment - 3 bedrooms, plenty of room for the 4 of us. There was tea/coffee/bagels in the fridge which we greatly appreciated, and also laundry soap we used at the laundromat. Very conveniently located near delis, supermarkets, restaurants, and laundromats. The subway was only 2-3 blocks away.