Jenny and her team were a pleasure to communicate with before, during and after our trip to NY for the NYC Marathon. Responses were all but immediate and when our flights from Australia were delayed enroute Jenny was extremely accommodating in arranging access for our revised arrival time in middle of the night which was wonderful. On deaprture, we were even allowed to store our bags prior to departing for a long trip back to Australia. The loft itself was beatifully presented with the heating and lighting turned on in readiness for our arrival. The loft was spacious and clean with the images online not doing the loft itself justice. Everything you could need was made available. 2 extremely large and well presented bathrooms were a great feature with the ensuite having outstanding shower water pressure, which every frequent traveller appreciates. There was also a large and well appointed laundry to go with an outstanding kitched and open plan living room. The postion of the loft itself was outstanding with access to every possible imentity including, cafes, restaurants, bars, shopping, wholefoods, good coffee and citbilkes and the subway. There was construction taking place next door however works did not start until after 730am and were completed by early afternoon so it was never an issue. I would not hesitate recommending the Loft to anyone looking to make the most of a visit to NYC on business or pleasure and look forward to returning to Great Jones Stree Loft in the future. You will not be dissapointed.