Fred was so amazing! I locked myself out and he came from work as soon as possible to let me back in, which meant unscrewing the door. He was so nice and accommodated my check in/check out time needs. The place was sparkling clean- he mops regularly and I didn’t see a single problem with how clean. While my stay was short, he made sure I had everything I needed and was very polite. The quality I received at the price point was an incredible deal. Possibly the cleanest place in NYC!