Very shocking and unpleasant experience. Please consider reading through my whole review before you make your decision of staying here.
I walked into the apartment and it looked “cute”, but quickly realized when I looked closely how filthy the actual walls and stuff were. There was also a few empty beer cans on the table which I thought was weird for a host to leave behind knowing someone was coming to check in. I immediately had to go pee and realized once I had already started peeing the role was empty. Nothing under the sink except a paper towel roll that had the last piece stuck onto the roll that I had to peel off until some came off. The bathroom was filthy and I was really getting bad vibes.
I walked into my room and there’s legit a live cockroach to greet me on my bed. I immediately took a photo of this and also the toilet paper roll and sent to Steve. He apologized, but also gave me some silly story about that’s what you get in NY, which is definitely not true because I have stayed here PLENTY of times and have never encountered a cockroach. He also said he “wasn’t sure” if there was any TP left and he would reimburse me, which I thought was insane for a host to say.
Steve was communicative and immediately offered to give me a refund. He was kind, but also had so many excuses/reasons why his apt was filthy including long long long text messages with unnecessary information that didn’t apply to me whatsoever. He also stated he wished I would have just stayed and he could have compensated me some other way, which I thought was super odd for a host to say and I’m not really sure what he meant by that.
I am sorry to throw you under the bus Steve, but I would really hate for someone to have my same experience because I didn’t want to say anything. Like I said Steve was kind about the situation, but was a little too eager on having so many laid out excuses which I thought was fishy.
I had a late flight in resulting in me getting to Steve’s around 11:30pm. There was no way I was sleeping with a cockroach so I had to search around at midnight for what ended up being a super over priced hotel, including an extra $40 Lyft after paying $60 from the airports to Steves, which really made the beginning of my trip a total bummer.
Looking at his reviews other people seemed to have a great experience so maybe this was just a bad encounter.
I also reported to Air Bnb so hopefully Steve has taken the initiative to create a cleaner space for his guests.