This isn't an area we would normally stay in on our visits to NYC but we loved it! The place was larger than expected. We are a family of four (12 year old twins) and there was plenty of room for everyone to spread out with lots of storage areas for luggage and personal items. It is in a great location close to the subway with lots of restaurants, coffee shops and shopping close by but yet tucked away on a fairly quiet street. Plus there are lots of small details in the unit that were fun unexpected surprises. Overall the attention to detail and hospitality provided by Richard was outstanding. We are so used to staying in places where the owners are not present or easily reachable and everything goes through a service or third party. This is not the case. Richard was easy to reach whenever needed and very accommodating. The only downside of our stay was that the heating is not able to be regulated independently in the unit. Because the days had just started to cool off the heat was not quite set yet so one day it was particularly cold. However, within minutes of our request Richard responded and even brought an extra space heater by for us to use if needed. We didn't end up needing it because he was able to get the heat turned on quickly. Overall we loved it and look forward to staying here again in the future.