Without no doubt, Pam and Jullien are great hosts. My wife and I stayed at their place for four nights and we really felt at home. That was actually the first time we tried to use Airbnb and we couldn't have been more satisfied. We had our own private entrance so we're not bothered by other guests. The room was clean, tidy, and looked the same as in the pictures although the furniture placement was adjusted a little bit. The apartment is also convenient as it is located VERY CLOSE to the Utica subway station. On another note, we think the small fridge and microwave that were provided are really useful for travellers. Pam and Jullien have been very thoughtful about that. At last, if we have a chance to visit NY again, we would like to stay at their place again and would stay longer.