Angela and Beatriz were quick to respond and helpful. The flat was extremely clean, with several useful amenities (like a blow up mattress, extra sheets and towels, and a hair dryer). We visited in November when it was very cold, but the apartment was always perfectly cozy and warm. It's a very short walk to the nearest subway station (only about 3 blocks, or a 4 min brisk walk), which runs lines that will take you directly into Manhattan or Brooklyn. I would definitely try and book again. I was very satisfied.