John was very responsive and upbeat throughout. He made everything easy. The location was ideal; the heart of the W. Village. The roof access gave us a spectacular view of Manhattan, and it was great being on a corner (lots of windows) and on the top floor (no neighbor sounds). We were 2 parents and a 14-year-old, who was comfortable on the couch. The apartment didn't feel as small as it is because of the smart furniture layout. If you don't mind a walk up (we didn't), this is a find!