This is a great location- walking distance to shops, restaurants, local stores. Very nice quite neighborhood. Elle was very responsive when I contacted her at 8:15pm and let her know that I had just arrived and there were dirty towels on the floor- bed not made- apartment simply hadn’t been cleaned from the last guest.
Check in was at 4pm- as stated above- I made it to the unit at 8:15pm.
My flight arrived 3 hours late- so I was rushing to get to an event that ended at 10- my reasoning for flying into Brooklyn. So I couldn’t shower and change- because there were items in the shower from the last guest- and the towels were all used and on the floor of the living room!!!
So I was not able to properly prepare for the event that I flew in for!!!
I sent pics to the owner- she got in it right away!! She stated that she had no idea that the other tenant had checked out- and that I was coming in- I told her that I received a “welcome email” giving me the code to the door- she stated that Airbnb screwed up!! I should not have been able to book her unit- some how AirBnB cleared her calendar……this is so unfortunate- because the owner has to get the negative review.
But again- Elle was quick to reply- left me a bottle of wine for the mishap- she was attentive to the issues that I pointed out.