My family and I came to Harlem for the first time at the end of July and we are so happy that we found Grover's place! From the time of booking to after check-out we felt so welcomed! Stephanie contacted us prior to our arrival, checking to see how our travels were and giving us information for check-in. During our stay, Stephanie checked in with us to make sure that things were to our liking. At the brownstone, things were nice, clean, and exactly as pictured. They even had a binder of information containing the names of local restuarants and hang outs to help us feel at home in the neighborhood. After check-out, both Stephanie and Grover made it a point to check-in with us to see how we enjoyed our trip. All and all, it was a great trip, in a great location, with wonderful hosts. We would DEFINITELY visit again.