Erin is incredibly helpful, proactive and friendly. There is a subway station just a short walk away, and the area is much more peaceful than Midtown and can be easily walked around safely and without crowds. The MET is not far away either, we stumbled upon this on our first day! The one down side is that the heating cannot be controlled by the resident - I think it’s controlled by the building itself. We just so happened to arrive in New York when there was a cold snap (-18) and the key safe was frozen. Erin was very helpful and sympathetic - I believe this could easily be resolved with a sock being put around the key safe to protect it from ice if need be ☺️ there is a decent amount of storage space and the decor has been done thoughtfully.