1) I receive a message from SK that He could not give me the keys at 3 PM. because, the person who had to do it had a problem and if I wanted to have the keys, before 6 Pm. I should go and look for them at his mother's house in China Town......I am 72 years old. ... 2) I never had WIFI, I contacted Sk several times by phone and did not solve my problem. NO T.V. and SK did not offer me any solution, ( I just unplugged each thing and plugged it in again and that didn't work...Apt. very messy ..not as seen in the photos,, refrigerator super full of expired merchandise, I told him aboud it and He told me to clean it and throw everything away. Doing that is not up to me. I HAVE PHOTOS of the bathroom, bathtub curtain, etc. and you can see how dirty it was. I do not recommend SK to anyone.