Cholly's room was as pictured, and she communicated very clearly about the check-in process and was very responsive with any questions or issues during our stay. Unfortunately, we had some difficulty getting into the apartment when we arrived because the front door is very old and the key did not fit easily into the lock. It took us over 10 minutes the first time, and continued to be a problem throughout our stay. It is worth noting as well that the shared bathroom has no lock. That said, Cholly offered to help us get in several times and responded quickly when we had to text for help.