I never managed to properly meet Cynthia in person, but she was very responsive and easy to communicate with over texts. Thanks to her detailed instructions it was very easy to check in and check out (she even allowed for a late check out, which was awesome!)
Also it's fairly close to a few subway stations, so it's easy enough to get to the city. Not very many nice café options around though.
However the place was unfortunately not clean enough, very dusty, and since there isn't a proper window (but a skylight), no way to air the room either. Also Cynthia and her son weren't very mindful and were quite noisy in the mornings. Even with earplugs I was often woken up earlier than I wanted to. So it affected my sleep and my overall experience, especially as I stayed for a longer time.
So I'd say it's a fine place for a short stay, but wouldn't recommend it for longer. (Unless you're a very heavy sleeper and don't care much about cleanliness).