I had a relatively better stay here than at a hostel I stayed at a year ago for almost the same price. Hosts were good at keeping in touch for arrival times, but guests need to initiate the conversation. I recommend texting them rather than calling them after you've checked in if you need anything. I had the majority of contact with the husband, Charles. I never met Rossana in person. Main issue I had was wifi connection, but Charles tried best he could to help with this.
Room: The room is spacious and offers a twin bed, 2 pillows, sheets, blankets, nightstand, window AC, fan, overhead light/fan, lamp, adequate storage space, mini-fridge, closet, television, multi-plug outlet, and trash bin. The cords for the overhead light/fan hang down low so you can pull them from your position in bed. There is no chair and desk, so I do not recommend this for business, more for leisure or trips for school search/interviews/moving to NY. The room locks with a key from the outside and a lock from the inside allowing maximum privacy. There was some water leak onto the bed when it was raining
Entry: Entry into complex by code
Shared Bathroom: Sink, shower, toilet, toilet paper, shared hand towel, window, soap, shampoo, private towel, and waste bin. Wash cloth may be available upon request. Mirror is on the wall to the right of the toilet and it is not over the sink, so you need to turn to shave or do hair. Toilet cannot accommodate toilet paper, according to a sign that reads "Please do not disposed toilet paper in the toilet, thanks!" You should plan to go to a public restroom if you have to defecate. Toilet seems to be low flow and I noticed it did run a few times. It may require a new flap in the tank. A plunger is located in a plastic bag behind the toilet if needed.
For the price and room space, I would stay here again. I think the wifi issue was just a fluke. If I found an almost identical place with a more accommodating toilet, I would pick that one. Other than that, good place to stay.