when we got to the apartment, it was dirty. The bathroom hadn't even been wiped down. the toilet was dirty, the sink to wash hands, the bathtub. It's not that they had forgotten to clean one thing, they just didn't clean the entire bathroom. The fridge hadn't been cleaned in quite some time either. I took a photo and sent it to the owner and the next day they cleaned it. There was no hair dryer and in the publication said that there was, I spoke to the owner and the next day he brought one. has a quick response.