We enjoyed our stay at Lisa's Oasis. We didn't actually have any contact with Lisa, but the check-in was easy and fast as was the check-out. If you have any mobility issues, this apartment won't work well for you as it has a very narrow spiral staircase that leads from the living room/kitchen floor down to the bedroom and master bath area. It is also very hard to get a suitcase down those stairs so we kept our suitcases on the first floor in the living room. The apartment does not have a TV so if you like to watch a little TV to relax, this might be an issue to consider. For being in a very busy part of the city, the apartment was fairly quiet at night, even with the windows open (it was unseasonably warm while we were there). The kitchen was clean and operational. The bed was comfortable. The apartment is only about two blocks from the subway station, so it was easy to get from the apartment to anywhere in Manhattan. We enjoyed our stay and are grateful that Lisa allowed us to stay at her apartment!