My experience was EXCELLENT. I absolutely loved everything about the penthouse; especially the lovely spacious rooftop terrace with east access from the master bedroom! It is located on a quiet residential east side street. Lots of lovely sidewalk cafes nearby for breakfast or late night drinks. It is very accessible to the subway, if you prefer public transportation and easy access to other areas of Manhattan by car. Very high tech and simple access to the building and penthouse. The host was just wonderful. I will always stay there whenever I am in New York and look forward to returning soon. Ten thousand stars!