Kevin was very easy to communicate with before and during our visit. He was very welcoming and helped us to get oriented within the apartment and the neighborhood. The apartment was very enjoyable and just like the pictures show. Everything was neat and tidy. We felt very comfortable and at ease in the apartment and the neighborhood. Kevin was very accommodating with regard to our check out, as he let us keep our luggage in the apt. well past checkout time. This was much appreciated, and represents his willingness to go above and beyond to make the visit an enjoyable one.