Gary was very responsive and friendly and overall it's a good room in a great neighborhood. There were a couple of things that could have made my mom's stay better (she was here for a month after we had a baby and we booked her this room in our neighborhood). The room was very dusty, the shower faucets were very old and broke during her stay. She got locked out of her room one evening because she locked her door on the way out but there was no key hole to open it from the outside. She could have done with a warning about that, since it's very common to lock your door (Gary helped her pick the lock to get back in). She also couldn't control the heating, which worked well but at times was far too hot. South Slope is a great neighborhood and the room is spacious and has the amenities she needed, but for a such a long stay, there were some slight issues and I think it's important to set expectations for other travelers.