If staying during heating months, be prepared for horribly loud metallic banging noises that last for about 90 seconds every couple of hours - especially at night - as the radiator WILL wake you up! Mary did not respond to our inquiries regarding the totally empty shampoo and shower gel bottles. We mistakenly assumed the dishes in the dishwasher were clean - until too late. The location was great, with the subway only a block away and lots of good restaurants within short walking distance.