We did not meet Eva in person, but she made us very welcome by email, and checking in and out went smoothly. About the apartment: the photos are accurate. The apartment feels light and airy. Both the double bed in the bedroom and the double sofa bed in the bedroom were firm and comfortable. The kitchen is well equipped. I particularly liked the completely free view from the windows, and the location between Columbia University and Morningside Park. We had a very good time staying here.