From the beginning of the reservation, the host was very friendly and made himself available. I loved the showerhead with the LED lights (cool touch). The bed was comfortable; kitchen a little small but definitely no big deal! Final touch I would suggest is it List CHECK-OUT instructions for customers...When I was ready to go I didn't really know WHAT to do with the keys. Overall experience was awesome for my first time! Would definitely be using AirBnB more often instead of hotel apps...