The host knew what time we were due to arrive at the flat (midnight ish) as we were coming from Toronto and then heading out the next morning for the next step of our holiday. I’ve been in touch with host multiple time, also on my actual way to NYC, nevertheless he suddenly became unresponsive for more than 2 hours prior our arrival. So, when we arrived in front of the building, no one was there, no answer to messages and we waited under the crushing rain for more than an hour. After that time we had to find a solution and we had to rent an hotel for $100. Finally, after 1 hour and a half the host contacted me saying he did not have any connection. But honestly, if you know at what time I’m coming, you show up at the location around the time decided perhaps. Horrible experience and very unreliable host. This really spoiled our holiday.