Wilsinia and Flavio always arrange to make things work fine, which was the case when I had to check-in later because a flight delay, for example.
The place is quiet, clean, and the organization made me feel welcomed.
When it comes to the neighborhood, that's definitely the place you want to stay if you are coming from the LGA airport, and wanna go sightseeing the city. A cab to/from LGA is around $10, and the metro line to the Times Square is just 5 minutes from their house (!)