When I first booked the room, I went in with low expectations, but I was surprised at how much better it was than I expected. First of all, you cannot beat the location. It's literally a block from Time Square, and right by metro stop. The E line took me straight to my gym, my office and JFK airport with no transfers. I only needed the place to crash, as I was out most of the day, but when I was there, I was worried about sharing the bathroom. It was never occupied whenever I needed it, which was a blessing. The bed was also comfortable, too, which is always important to me. Xavier was super flexible with my check-in and check-out and always quickly responded to any questions I had. I met him, and he's a really cool guy. I would definitely stay here again!