Andria's place was lovely. Her communications were timely and prompt. It really feels like you're living with a family and she and her team are friendly and willing to help you at every step of the way.
I was moving to NYC and needed a safe haven while I figure out a more permanent living situation, and Andrea's team did just that for me. They were accomodating of my request for an early check in time, early checkout time. I had some special needs and they went above and beyond to accomodate me.
The only con I can say is that the apartment is at street level, so you can hear upstairs neighbors walking around, and the bedroom has blinds but they're not blackout. I was okay with both these things so never complained to Andrea but if you're a light sleeper then this might be an issue - although I'm certain her team will be extremely accomodating if this becomes a problem. All in all - would 100% recommend this spot to a friend.