I've stayed at Freehand in Los Angeles and Chicago, and both hotels did not disappoint, so I knew I'd be fine booking the one in New York for my return from my travels. Considering we're still in the middle of a pandemic, I didn't have much expectations other than for the hotel to be clean and follow COVID-19 protocols. After a few nights stay, I would love to come back when it's fully operational due to a few reasons below!
First of all it's located in Flatiron, so it's quite a gorgeous area with a plethora of restaurants to eat at, TONS of shops to peruse with a very walkable distance to the Union Square for people-watching and the farmers market on Mondays. As a resident of downtown Brooklyn, I don't venture into Manhattan as often as I used to (unless it's for work), but this hotel was the perfect staycation! In normal times I would've probably hopped on the quick 20 min. subway ride up to Smoke Jazz Supper Club, but staying in bed with the tv playing all the Harry Potter films was just as blissful. :)
My artist nook was perfect in size—for someone who wanted to be alone but comfortable. The shower head was awesome with great pressure and hot water. I'm OCD-clean, so I can testify that the hotel room, from the bed to the desk to the shower, was immaculate. Prior to arrival the hotel did mention that there wouldn't be cleaning service for the protection of its staff, so I noticed people were leaving their garbage in the hallway. Fortunately there was someone to pick up the trash as I never saw it sitting out longer than a full day. I used my take-out food bags to keep my trash in. The bed was very comfortable for a single, and the sheets kept me both cool and warm (I like to sleep in the cold). The only thing that was a bit wonky was the TV channels; they didn't match up to the guide at all, but it wasn't a big deal. Harry Potter was on BBC, and I watched the entire series while I enjoyed my solitude and enjoyed the local eats at my desk.
The best part about the hotel was the customer service and thoughtful interior design. My flight arrived much earlier than anticipated, but the concierge clerk was able to get me into my room an hour earlier than check-in. He also mentioned how many restaurants were nearby (I ate very well during my stay)! I loved the mid century modern interior done by Roman + Williams (I overheard the front desk staff telling another guest) with the deep green painted walls and lush plants contrasting the wooden textures and decor. It felt warm, friendly and stylish but still with a bit of old New York, and again, in normal times I would've loved to have sat in the chairs to read or enjoy my coffee or browse other areas of the hotel.
Overall I'd definitely stay here again due to the price range, cleanliness and interiors. Thank you for your hospitality!