All 5's on the 5 categories for Zach and his property at Chelsea Park. I hadn't been back to Manhattan since early 2000 and wasn't quite sure of the safety and location but it turned out to be one of THE BEST places to stay with the location being close to a number of great restaurants, and walking distance to the Highline Park, and Coffee and Bagels stores close by and a different one each day! Zach was quick to reply on getting our key and very responsive on the communication. CAN'T WAIT TO RETURN!!!!