I didn’t think this was superhost quality for a no of reasons, although I recognize this is ultimately a guest given designation so I’m clearly in the minority.
Firstly, Jay’s communication is very prompt which is nice. There’s a lot of living room space, and the TV/piano are nice too.
I didn’t like the check in procedure. Firstly the address given is different from the actual listing. Secondly the check in is a bit of a treasure hunt whereby you need to go to a different street to get the key. It becomes quite a mission when you have a lot of luggage or young children, to be a couple of streets over and need to drag your luggage and kids back and forth. I’m not quite sure what the need is for the excessive overcomplication.
Next, the water in the shower is extremely erratic. It vacillates wildly from too cold to too hot, and it becomes quite an exercise to jump out of the way or carry your kids out of the way shortly before it swings from one temperature extreme to the other.
Thirdly, there are 2 simple and sparsely decorated bedrooms. Bedroom one has a chest of drawers where the cabinets don’t close. Ie they are falling out of themselves, for whatever reason. In contrast. chest of drawers in Bedroom 2 cannot open completely because the bed is in the way.
Other minor points, there Is a different Wi-Fi connection in the back and front of the apartment. A mesh connection would fix this, but currently you have to proactively change your Wi-Fi when moving from the living room to the bedroom. The digital locking system requires you to keep your batteries up to date, and it failed with us and has clearly failed before judging by some other reviews. However response and resolution was very prompt when we told Jay.
Overall this feels like a very high quality post college apartment, rather than a home for a 30+ couple with kids.