I had a wonderful stay! Louise was not home during my visit, but her friend was really nice and helped me with everything. The room was more than big enough for one and the bed was comfortable. No windows, but it was not a problem as I only used the room for sleeping. Fast wifi was great! The room has a private toilet and the shower was shared. The location is just perfect, really safe environment with 2 subway stations withing short walking distance, also Starbucks and several places for breakfast really close. There’s numerous great restaurants and bars in Upper West Side, also very close to Louise’s home. The only negative thing was that with many baggages/bags it’s fairly hard to get in (1 stairs up and 2 narrow stairs down). I never had any difficulties with the keys (as some previous guests). I definitely recommend this place!