I’ve never had a better customer service experience than I did with Paddington and Bill. They were kind, helpful, friendly, and when I ran into a scheduling difficultly due to the weather, they went out of their way to help me resolve it. I can’t say enough good things about my experience with them. They are truly gems in the AirBnb community. I wouldn’t hesitate to rent from them in the future, and I will happily reccomend them to others!