Treasure was excellent. He leaves the details until the day before, but on the day before sent me 4 emails with excellent information on the apartment, local things to do, and NYC tourist sites, with a lot of detail The apartment itself is clean, extremely convenient, easily fits 4 people. The TV was troublesome but not an issue as we didn't need it. Neighborhood is quiet, few nice cafes in walking distance. Street parking is tough in the week, expect to need to move your car at lunchtime on certain days (12:00 - 1:30 due to street cleaning). Only downside was that you could hear footsteps (of course due basement apartment) of residents upstairs about 3 in the morning. Didn't really care but did wake up. All in all excellent clean apartment, L and M trains very convenient and 0.3 miles from the place, parking free. Bargain.