Ana was extremely welcoming, accommodating and communicative throughout our stay. She was there to greet us and show us around, as well as give tips on where to eat and shop nearby. The apartment was clean, well stocked, and conveniently located near transportation. The jacuzzi bath is a nice bonus, great for the end of a long day. The neighborhood is a bit loud, but that's New York. Check out was fast and simple. Overall we had a very pleasant stay and felt it was well worth it!