The apartment is fantastic, we found it bigger than it looks in the images. We were travelling with my sister and brother-in-law and found the lounge room was a great sized space for all of us to hang out in. The location is amazing, just around the corner from Chelsea Market. I didn't get the chance to meet Vanessa but her housekeeper showed us through and was very accommodating, we were able to use the washer and dryer during our stay of 7 nights which was very convenient. The mattress on the double bed wasn't great but the mattress on the Queen bed was super comfortable. We would have extended our stay had we not already booked elsewhere for our last 3 nights in New York. I would highly recommend staying here.