Stephanie was great with communication. Would've appreciated a mention of the two flights of stairs to access the apartment. Couldn't give 5 stars for cleanliness because the shared spaces were lacking, and the trains into Manhattan weren't running from the closest subway station during the weekend of our stay - we needed to train away two stops, then change to the Manhattan bound train. We did meet some lovely people during our stay, though. Overall we lucked out when we found this place last minute :)