The lady was nice until I checked out very early in the morning. I received a paraghraph from her and detailed images that describe every clraning issue I might or might not made.If you expect to have guests at your apartment and charge a substanial cleaning fee then dont complain to them by sending them what I think a list of demands to keep your room clean !! I dont recommend it and the neighborhod is even more of a reason to not rent it.