Sam & Emily, from the get-go, were very responsive and accommodating. Our flight got in super early in the morning and left super late in the afternoon, so we needed to leave our luggage there. It was easy and secure. The area is wonderful with numerous delicious restaurants and Prospect Park within walking distance. Everyone was super friendly! Close to two separate subway stations. The apartment was clean, comfortable, and quiet at night. I had the best sleep of my life here. Highly recommend!