Check in was seamless. While I never met Kaptan I did meet the wonderful Sarah who was super flexible with my check-in.
The neighborhood is trendy and the building was nice. Plenty of bars and restaurants in the area.
The apartment itself was well clean and well thought out with nice touches. Laundry is in the building and you don’t need quarters, you can pay by card. The hosts, fortunately had enough detergent to share, I totally didn’t need to buy any, though i did beforehand. The balcony/patio area was good. And the apartment itself had plenty of space for a New York apartment. I expect a closet size apartment, so naturally seeing the place was a pleasant surprise.
Kaptan was responsive and accommodating. If you’re hesitating or on the fence give it a try.