Lane was extremely accommodating and communicative with our ever changing schedule day of check in. The apartment is big, clean, designed and decorated well. We had some vino waiting for us as well as coffee and NY bagels! He has simple explanations of household utilities (TV, etc) that show the extra consideration for his guests as well his recommendations in the neighborhood which is very easily walk able. We were there for my brother-in-laws wedding. Went to the cleaners, got sandwiches from a nearby deli, had family at the Wythe hotel a short stroll away. VERY EASY, COMFORTABLE and SAFE! The rooftop is sick! And who doesn't love an apartment with direct elevator access!?! Great place. You won't be disappointed. We will be back!