I had the wonderful luck of being in New York during the spontaneous "freeze" that went from West to East coast. She had wonderful working heater/ac units in both bedrooms and an additional small space heater for the sitting room. The bathroom shower was my favorite part of the entire stay but be careful as the water can get extremely hot. Very cozy towels. Carmen had a nice book that had local restaurants and "tips". The stove fire didn't work so I had to text her if there were any matches around - she responded and dropped some off right away. Extremely prime location and super close to EVERYTHING. Overall - will definitely be back if I am ever back in Queens.