I had seen a review detailing how the guest showed up and saw that the room was unclean, and actually left to stay elsewhere. However, I saw several reviews saying that this place was neat and clean. I decided to take a chance and book. I checked in and found that the room smelled musty, surfaces did not seem wiped down and fresh from the last guest, and then I checked the bed. There were several pubic hairs not only on the pillow but strewn over the bed. There were bits of dirt and a few stains on the sheets. I called Dan several times to see if this could be remedied, but I didn’t hear back until hours later. I literally ended up leaving to stay elsewhere and risking not getting my money back because I was so uncomfortable at the thought of staying here. He insists that it wasn’t as bad as I described, stated that yes he saw “a hair”, but I have several photos showing dirt, multiple hairs and stains all over. This is unacceptable and I have never stayed in an Airbnb that didn’t meet baseline expectations of hygiene and comfort until now.