simply put, this building is on the market for sale. The owners are very quick to state the check-in checkout times but horrible at responding for issues that actually occur in this property for our two night stay.
We decided to book the spot so that my wife and her wedding party would have ample space to get ready. however, as soon as a blower went off, the entire floors lights went off. Usually these things happen, but what doesn't usually happen is a response less host. 4 hours later someone shows up. hence my wife did not get her hair blow dried for her own wedding (happened on every floor, there are 4 in total). The host was very rude, inconsiderate and treated us like they didn't have a care in the world for someone's special and only wedding day. Their apology was simply none, infact they threatened to enforce their checkout time and their damage policy just to sprinkle in some insult.
Truly unacceptable behavior, the price is honestly NOT worth it (even when it's 'on sale'). It's pretty much ready for sale on the market, and they're milking all of us for their renovations pre-sale. No phone calls allowed to them, which makes it all the more sketch. it seems likely they're foreign and not fluent in English which probably make the communication more difficult. You start to notice the uncleanliness as soon as you look up and around. Also, they leave dishes in the dishwasher in the hopes that the previous guests follow their directions on washing their own dishes before putting them in the dishwasher. Ours, upon arrival, were dirty.
Needless to say, it was very spacious. The decor was beautiful. But they could truly go for far less because this is not a luxury stay. This a convenient stay for a big group of people. I am a New Yorker, with experience in civil engineering. I truly hope the hosts improve in the future.