Our family of five had a great time here. The location is great with a Starbucks, Whole Foods, Planet Fitness, and other great retailers, restaurants all within a 5 or so minute walk. The 2 & 3 subway stop is literally right around the corner that takes anywhere you need to go. Our son wanted to see Columbia University's campus, since he applied there for the upcoming fall term, and it was only about a 20-ish minute walk to there and the Morningside Heights neighborhood.
When we arrived to Ben's place there were some minor issues that they took care of in a flash!! We were all impressed by how quickly we received a response. Ben's brother Ethan was filling for Ben since he had some family matters to tend to. Ethan was kind and was very easy to communicate our needs to. He took care of everything and was out of the way in no time. We so appreciate all that they did for us and would highly recommend this place since it is hard to find a place large enough for a family of five in the city that has so much going for it and around it. These guys are AWESOME!!! Thank you for a great and memorable stay!!