Kyle was a great host and gave lots of information about the area. The noise from outside was quite loud but ear plugs and a white noise machine is provided. Unfortunately i did find the room cold and the heater will only turn on when its a certain temperature but Kyle removed the aircon unit which stopped the draft. The location is amazing. A few blocks from Broadway, Time Square and the hop on/off bus stop. Also being in Hells kitchen you are spoilt for choice for places to eat.