It’s a little awkward staying in a room in a hotel, when you’re not a guest of the hotel. When things go wrong, the front desk can’t help you, although the text/chat from Jurny was pretty quick. They still rely on hotel staff to do all the things you ask for, but you have to ask them, and wait for them to ask the hotel. On the first day, the towel rack fell off, and onto my foot. They couldn’t fix it because a part was missing. We asked to rent a fridge, which was available through the hotel, but I had to get Jurny to ask the hotel, who had to bill me through the app, which took a day, and then I paid and then they brought the fridge. A couple days in, the batteries on the door lock kept saying “critically low”. They did this for two days despite my requests to fix it, and I was very afraid I wouldn’t be able to get into my room. Then, after the batteries were changed, I could no longer open my door from the Jurny app. Later, one of the maids from the hotel came by at like 8 am and we were still asleep, she said she needed to clean, and we told her she could clean if she wanted or come back, and she said “NOOO! It’s hotel policy, you have to leave when I clean!” And when my mom and I looked at each other in our pajamas, then looked back at her, we were like “ummm no, we aren’t leaving”. Honestly, I just got tired of having to call about things, so I just decided to deal with it.
I did like not having to check in or out in person. The shower has good pressure and got decently hot. There is not enough counter space, and a real lack of plugs. Like, the second side of the bed just doesn’t have anything on the whole wall to plug something in. We all have phones and watches that need charge everyday, so it just wasn’t practical. If you sleep next to someone wiggly, you are going to feel their every wiggle on this mattress. The AC works very very well.
There are a few good places to eat nearby, and a pub that’s open late about 30 seconds away. It’s an easy walk to a ton of places, and a great location. Several points of access to the subway too. Overall it was decent, but I’ll probably spring for a hotel next time