Great cozy spot near a subway line for exploring New York. Autumn sent me very detailed instructions on how to get the keys at check-in and followed up during my stay to ensure I was comfortably set up. As everyone already noted, it is a walk-up but I didn't find that to be a problem. The apartment itself is very clean, comfortable and well stocked with linens, toiletries, an iron/ironing board, and extra blankets. I didn't cook since I was here for a short stay and there are so many great dining options nearby but there is a kitchen/fridge if you need to make some simple meals. Would certainly stay here again!