Will never stay again at Arlo again. The stay was absolutely disgusting! I can’t believe I had to change sheets from a prior guest myself. So unsanitary including the mucky glass that hasn’t been touched by cleaning crew either. I’m not sure what was worse my first stain covered room or the one that had not been sanitized for new guests.
This is the grosses thing I’ve ever experience.
The first room given was so dirty it looked like a toddler threw their grape juice in a tantrum and the cleaning crew ignored it. We were moved rooms and felt more comfortable till we saw what was in bed with us. I saw denim stains all over the comforter and fuzzy black balls from the prior guests clothing. In response I asked the front desk for new sheets they just threw it in the room leaving the old ones. We then asked if the front desk to sent someone up to make it because we didn’t want to touch the unchanged sheets. They said no because of Covid-19. Therefore it was my job as a guest to change sheets from a former guest to ensure a partially clean stay. It was also clear “clean” did not include she curtains(stained) or the glass (dusty and mucky). I understand hotels are very busy but that room had not been cleaned. For the health of you and your family during this health crisis DO NOT STAY AT ARLO!