Lillian was flexible with check-in. She was working during the day and she did not have a problem with us coming to pick the keys up at her work. The place was as described in the listing. It was close to the subway (literally a 5 minute walk) and in a good/safe area of Queens. The area had many cafe's, bars and restaurants. The place wasn't too far (less than 30 minutes) from all the main attractions (times square, manhattan, etc..). The place sleeps 2 comfortably and was clean. It was a good experience.