Francisco was rude, disrespectful, and unmannered. When i had a question regarding checkout i reached out to his employee, whom i was told to reach out with any questions the host angrily reached out and sent a series of rude and i’ll-mannered messages . However Fernando his point of contact employee was very kind and helpful! Would definitely recommend staying as long as your point of contact is fernando and not Francisco the host. Fernando was kind and extremely helpful.