Zuleide always respond in time and friendly to communicate. It was very easy to self check-in. The room is comfortable and clean, even more warmer than what the picture looks like. They prepare clean towels. The restroom is super clean! Better than expectation. The common area(living room) , the filtered water and snacks in the kitchen, everything is warm and sweet. Although need to walk 8mins to subway station, still great price for a short night stay close to Manhattan, highly recommend.