Rubén is an amazing communicator and host. He responded to our questions and concerns right away and instantly went about trying to help us. His apartment is so close to two major subway lines and is in a great location if you are planning on travelling to lower Manhatten or Brooklynn every day. However, we did have issues with cleanliness when we arrived at his apartment as there were a lot of cockroaches in the apartment. He contacted the super right away and fumigated but was not the best experience.