Charlene is a wonderful person. She made me and my mom feel very welcome, was always warm, friendly, HELPFUL and open heartet. You will need public transport to go to downtown, but the train station is only 200 m away - so easy! The nighborhood is queit and safe, and supermarket and outlet-store is just there. I would have missed out on Harlem if i hadn't lived there - and that would have been a shame. Furthermore, made Charlene our New York trip so much better, by giving us information and tips about places to go and how to save some money. Highly recommended!