Host has multiple rooms in a house with shared bathrooms. Place looks dirty as soon as you walk in. Found dirty linens in my room when checking in and found cleaning supplies in the bathroom stall with dirty scrubbing materials hanging from the bathroom shower. Left immediately and did not stay more than an hour in the airbnb. Paid additional $350 to stay at a hotel.
Host was unwilling to discuss cancellation. With the pandemic going on the Airbnb’s should be better maintained.
Provided pictures and messages exchanged to airbnb and customer support took over 5 days to respond back and is now unwilling to refund any parts of the trip. Very unprofessional.