The neighborhood is a family place and very safe. The house was clean well pointed Sergio even put in decorations because we were there for the Christmas holiday. The only issue was we had a horrible storm it was freezing cold and we could never get the temperature in the apartment above 60°. Most of the time it was at 55 which was fine when we were sleeping. But during the day that was pretty miserable. We did reach out to Airbnb for a solution and got no response. We did not reach out to Sergio directly is AirB&b instructed not to do so