Ravanna was very accommodating and friendly, offering us advice on how to get around in the city and being available for questions. The rooms were much larger than I was expecting, and the bathroom was nice and clean. She supplied clean linens and towels and overall made the trip very hassle-free. The neighborhood in Brooklyn was really cute and felt very safe, and was within walking distance of some restaurants and very close to public transit. I couldn't have asked for more.