Michael and all his staffs are really nice and helpful. It's a awesome affordable choice for solo travelers. The room is clean but you can hear everything of the 25 rooms in the unit. I was mostly waken up by the slamming of doors in the morning, which shakes my bed, so be prepared. But given this price in NYC, it's reasonable.
I do appreciate them setting the rules of no phone calls after 9, no showers after 11, and no meat consumption inside the place. If you're a night owl, do take these restrictions into consideration.
Location is great and really close to Penn station. In general, I had a pleasant experience staying here!