Check-in was easy. Margot was communicative as we suffered through holiday weekend travel delays. Andrew and Margot were both friendly, and made excellent suggestions of things to see on the way to where we were headed. The area is really great, with convenient access to Prospect Park, the Brooklyn Botanic Gardens, the Brooklyn Museum, lots of restaurants, and easy access to transit into Manhattan. The airbnb was quite spacious for the two of us, and had everything we needed to stay comfortably for a week.