Janice is really nice and helpful. The contacts before our arrival was great, she replied quickly and sent us a long email with many details.
The flat is as it is depicted in the pictures.
Furnished kitchen. We didn't use it but there was any kind of staff to cook!
The location was perfect, the subway and buses are closed to the flat, and it s at a walking distance from central park and midtown. The best location for a first time in ny!