I stayed here for two months, and it was an incredible place to be for the summer. My stay was seamless, so I did not need to contact Olivia too often; however, she and the super that lives nearby were very responsive if I ever did. There were two other apartments for rent in the building, and their occupants were also living there for a longer-term stay which made the building feel like a small community. The location (Kips Bay) was the perfect distance between uptown and downtown; it also was right near the 28th street subway station, which I used often. It is near a park and has easy access to the East River if you like being outside. I enjoyed eating dinner and reading on my fire escape. It is clear Olivia works hard to ensure that her tenants' stays are seamless, and she does an amazing job with it.