I did not get to meet Olivier when I was there but we kept in touch via text, especially when my flight was cancelled and I could not arrive as planned. He was very helpful and made sure someone in the apartment could help me get in late. I really liked the apartment overall, everything is clean and organised and the room was perfect. He also left a lot of useful tips and asked me how I was doing now and then! Which I really appreciated since I was travelling alone. I used the A and C subway lines most frequently and these are just 10 minutes' walk away. I would definitely stay with Olivier again next time I am in New York!