Great experience. Everything was perfect. As a frequent traveler, I often find something to complain about, but my room at the Sonder was great - a complete kitchen - with cups and plates, a dishwasher, nice coffee maker with coffee, etc. Plus, a washer/dryer in the apartment! I was very cozy. It was quiet, the staff were helpful, there was free toiletries, and the bed was comfy. I didn't want to leave.