I visited with my five sisters and parents, so we were a large group. We also faced possibilities of cancellations because of Hurricane Irma hitting Florida and Patricia was very understanding and helpful. The apartment was ready early and she accommodated check in and checkout for us according to our flights. The apartment was well stocked with dishes and spices. As well as the bathroom has clean towels, body wash, shampoo, and conditioner. The place also had a washer and dryer. The edge of the rooms didn't get a wifi connection as much and the blinds didn't cover the entire stretch of the window. But other then very minor things, the place gave us a great neighborhood and a subway station literally like a block away. We spent our entire time in the city so didnt spend a lot of time in the townhouse. But overall it was a bargain being able to stay in upper manhattan for less than having to find a place for 8 people much further if I was getting a hotel.