We hoped for a sparkling clean 5-star experience from superhosts, but it was a huge disappointment instead. It is a historical beautiful home, but it has been neglected for a long time: hanging doors, screeching floors, paint stains, etc. Sadly, there is no commitment to providing cleanliness in the shared spaces including bathroom and kitchen - that we were supposed to use. Everything was stained and dirty -stains/hairs on the bath, baths curtain, kitchen surfaces, on the appliances, floors, staircase, etc. Alarmingly, we also found a cockroach in the house, but the hosts said it was very common and had no plans on exterminating them. The spaces are not tidy and have staff piled all over. The cats are walking on the same surfaces people eat from. You will not be allowed to wear shoes, even if the floors are dirty or eat in the room, even if the kitchen is dirty too. Be advised that there are no locks on the doors in the private room or the bathroom, so someone might as well enter when you are on the toilet. We had issues with comfort, privacy and most importantly - cleanliness. We tried to talk to the hosts about the issues. But during 5 days of our stay, only the bathroom got cleaner and other spaces including the kitchen was not getting any better. After we asked for a heater, they provided that. We did not feel welcomed and had no dedicated shares spaces for us - to hang clothes, enough space in the fridge, no dedicated or clean space in the living room or kitchen, no shades on the windows, no air con. The booking showed King size bed, but it is Queen size in reality.
We travel all the time and this time travelled with an infant and found that this place did not stand up to a superhost rating, was definitely NOT sparkling clean. The hosts were in denial and were not able to take responsibility for the problems or answer our requests. Obviously other reviewers were either not keen on cleanliness or just didn't have the time to look. The hosts did provide a pack and play, had a baby bath and a baby chair (which was dirty), which was good and the room was spacious. The location was good and easily accessible, but during our 5-day stay in the neighborhood there were shootings at 7 am 2,3 miles away and the next day a hit-and-run accident on the next street, so I would not rate this area as safe. Luckily Airbnb has provided us a refund for this stay.