Eleanor & Alex were super chill as hosts. I’ve met & talked to Eleanor mostly & she’s super friendly and nice. Everything was just as described in the listing & the loft is definitely as picturesque as one can imagine. The check-in process was simple but we were confused at first cos the lockbox was not directly at the unit. For accessibility reasons, you definitely would have to walk up quite a bit up a flight of stairs. But other than that, I’d definitely stay here again!