Giancarlo was very easy to communicate with. He answered emails very quickly. Myself and 2 friends stayed at his apartment for 7 nights. The only negative was the building not having an elevator. Otherwise everything was perfect. The apartment was very very clean. I've stayed at 5 star hotels that were not this clean! All the towels and bedding were freshly washed and they smelled amazing. It was warm, safe, quite and cozy. Plenty of room for everyone. The closets and dressers are empty so you can unpack right away. The water was always hot for 3 people showering daily. The kitchen worked perfectly. New York tap water tastes amazing so no need to purchase bottled water. The apartment was a 2 block walk to Central Park and the train station. It's also super close to grocery and restaurants. The buzzer works downstairs if you order food or need to let someone in. I would definitely stay here again or recommend this apartment! We had an amazing time and I was relieved to call this place home for one week! Thank you!