Great location, the subway is just a few corners away and there are many stores nearby as well. The neighborhood was much better than we expected, it was overall quiet and we had no trouble sleeping at night at all. We didn't meet Melissa while we were there, but everything we needed was explained well in messages and on notes in the apartment. The apartment was very cozy and clean, and there was also some coffee, tea, and beer for us. Chairman Meow was very friendly and playful and made our stay even better.