The headline for this place is CLEANLINESS and COMFORT! Because we visited during winter, we left our boots at the door and walking in sock feet was zero issue. Four of us stayed comfortably including two kids ages 6 and 8.
Hells Kitchen is a great area with a lot of restaurants and grocery stores nearby. The restaurant, Tavola, across the street has been there since the 1800s (we were told by the owner) and has incredible pizza. We felt very safe in the area. It’s a short walk to the theater district to catch a show or to Times Square. Short walk to the subway as well.
Little touches that added to the comfort— Netflix and streaming on the TV. Big clocks next to the beds. Complimentary tea and coffee. Plenty of seating in the living room. And even ear plugs in the bedroom to help drown the noise of NYC streets (which has nothing to do with the property and everything to do with NYC— the city is just loud).
You do have to walk up two flights of stairs. It wasn’t a problem for our family. This place was so clean, comfortable, safe and conveniently located, we’d definitely stay again.