The picture provided is representative of the inside of the apartment. East Harlen community look for each other. During our arrival some one offer to help caring our bags up the stairs. If you have heavy bags, be careful, you will need to carry them three floors up in the stairs. Francesco is kind and responsive to requests. Our flight arrived very early in our first stay, if that is your case leave your bags close to Penn-station until 4 pm when you will be able to get the keys. The entrance of the building is not well taken care off but this did not disturbed us. Last advise make sure Francesco gives you detail instructions how to pick up the keys.