Shae was wonderful she kepted us up-to-date and informed. The key pick-up was a breeze. Shae gave us information on the best way to get to the apartment by subway. The rental was has described. I was a little nervous about the neighborhood only because I don't really know the Brooklyn area. Once I was there, I was fine. Shae was great at answering all my texts. I would like to stay here again when I am in town.