We loved staying here while in New York. It was family-friendly. They welcomed our three kids, including a one-year-old. It was very clean and we felt safe. The only things I didn't anticipate were that one of the amenities listed was a washer and dryer, which wasn't available and that the air conditioning only kept one of the two sleeping rooms cool. But we did visit during the hottest month of the year. Overall, we were very happy. The accommodated us with very short notice. Thank you!