Our overall experience was very good. We had a small room in his apartment that looked as on the picture, and it was exactly what we needed - a place to sleep while spending time in New York. The place is not far from the subway, the neighborhood is fine. The host answered all questions we had and was very helpful. The only problem we had was that the room was cold as the heating was not on. Our host tried to fix it immediately and provided us with some extra blanket.