Check in was just as stated in the instructions. Got into the apartment and the kitchen was on the dirtier side. A lot of it was stains that couldn’t be removed (found cleaning supplies and tried to clean it). As I read in other reviews that the children were very loud… this is 100% true. The third day there heard water in the kitchen. It was pouring out of the cabinets (assuming from apt above). Called host… she didn’t understand so sent her a message with no response so I had to put towels on counter and floor. Also seen a roach crawling on wall… just one but that’s more than enough. All in all apt was cute but if you don’t like noise, bugs, and flooding I would not recommend!