Thank you so much for providing me with an upgrade to the skyline view suite. The staff was so friendly and so accommodating to ensure I would have an amazing room to my liking with lots of sunlight, windows, and even a balcony view of the NY skyline. I can't thank the staff enough for hearing what happened to my Airbnb cancellation and then being able to accommodate my stay to try and match the exact room type. They allowed me to check out the room prior to committing and went above and beyond to provide great service, food recommendations, and their favorite local activities in Brooklyn. While the room upgrade was a bonus, the customer experience here at the Box hotel is what made this my favorite NY stay thus far. I am definitely booking my stay here in a couple of months.