Significant issues with check in.
I did book the day before, but I did not hear back from the host until an hour after the arranged check in time. More than 24 hours later.
The number listed for calling the host rang or went dead and was never answered, leaving me waiting with bags to check in at night in NYC.
When the host did respond they made no mention of any of this, gave no apologies or explanation, simply shared the house rules and did not message again.
When I did arrive at the apartment, now 2 hours after check in their cleaning staff was there and did not finish for another 30 minutes.
Personally I don’t consider this acceptable business practice. Not all guests are able to wait hours after travel with their bags and nowhere to go, at night in the rain during winter, nor is it safe to leave guests in such circumstances.
The listing itself is big, well heated, generally well furnished, and conveniently located. The neighborhood is undesirable, but it is a good value.