Alberto is a great host - very helpful and quick at responding. The place was clean and had just enough space (typical for NYC).
The toilet needs maintenance because the chain kept falling off, causing it to run on and off. I would have liked to have some extra hand towels for the kitchen and extra trash bags for the garbage. It may have been available downstairs but they were closed when we needed things.
The location was pretty good, although was about 10-15 minutes from Times Square, not the 5 minutes that was advertised. The street corner we needed to walk past to enter the building was always surrounded by shady people that bothered everyone as they walked past. Someone needs to get them out of there. Once we entered the building, we did feel safe. The security guards were always present and friendly.
Overall, the place had a fair price and gave us what we needed! Alberto and staff do a nice job.