The upside is the great location. Karen responded promptly, but communication wasn’t always helpful. Check-in instructions were hasty & unclear. Lock-up instructions were non-existent, so other guests didn’t lock up (big security issue). There was also mold on the shower curtain. Only two bath towels were provided, so I’d bring an extra one if you want a bath mat.
The price is cheaper than your average nyc stay, but honestly it should’ve been cheaper for what we got.