We've almost never seen Malik, but we were home just few hours per day; even though he was always reachable and he reacted very quickly to our request. The room was small but comfortable, walking distance from the underground and in a very nice neighborhood. Everything very clean, it was provided with soap, shampoo etc, as well as towels. The bed was very comfortable, and we loved the facts that there were a cat and a dog, both very friendly and cute!