Excellent experience overall. I found the property and was accepted immediately. They were very organized and made it easy to arrange getting the key. It is an ideal location in the upper west side. The train station is about 100 yards up the street which made it about a 5 minute commute down to time square. You are also right on central park. We were there in a snow storm so we didn't utilize the outdoor area, but we are hopeful to come back this summer and take full advantage of it. The unit was very comfortable. Great little kitchen where we prepared a few meals. The bed was very comfortable as well. I loved the sheets so much that I wrote down their information so I could buy them.