I stayed here for three months, it was a great long term stay and communication was great. The rooms and kitchen are spacious for NYC. The pictures very accurately depict the space too. The wifi was good and everything was very clean when I arrived (there was even extra towels and sheets and things). The package system was a bit difficult, I was not home very often and could not have packages delivered without worrying about them being stolen. I just shipped anything I needed to a friend's. The laundry room was also not very clean and did not have enough washers and dryers for the number of tenants. I would recommend going to a laundromat instead. That being said, this was still perfect for my long term stay and I would recommend it to others!