This was a very beautiful apartment and very clean, but when we got there some basics were lacking. We had to take time out from our trip to buy hand soap, shampoo, and conditioner. All which were supposed to be included in our stay, otherwise we would've had no problem bringing our own. The check-in process was extremely frustrating for us as we were promised we could check in at noon (we asked several months prior), but were told we no longer could only 4 days before our trip. We were never informed about this until I reached out to the host first. When we got there to drop off our luggage there was nobody in the apartment so we spent an hour waiting and still nobody. The apartment is in a beautiful area and always felt safe, but there could have definitely been more communication from the host.