I traveled with three companions to NYC to experience the city and do some shopping. Ken was an attentive and gracious host. He answered all of our questions quickly and accurately. When we arrived he was there to greet us with a friendly face and a bottle of wine. The location is great for travelers who want to be in the hub and get around easily. The space is small and cluttered as pictured. We did not spend a lot of time in the apartment so this was not an issue for us. I would not recommend this apartment to travelers doing their own cooking as the kitchen is small and difficult to maneuver. We were pleased with our choice and really enjoyed our trip to New York City.