Angelo/Gian is a very responsive and attentive host. He always responds to messages promptly and very politely. I misunderstood the instruction with the key at the end of my stay but Gian was very communicative and understanding about it - I really appreciate this. The room was a bit cold when I stayed in the Fall (much colder than the living room, but not cold enough to turn the heater on) so I appreciated it when Gian left an extra blanket for me. As he lives away from the property unfortunately I didn't get to meet him and sometimes the property was a bit out of shape, but his responsiveness totally made up for it.