Good location in Astoria Heights. Host was accommodating to early checkin request and communicative. Place is situated in a nice quiet neighborhood.
Waking distance to an Italian restaurant; Table 21 is a nice place to have dinner, the food and service was great.
Walking into the house music was playing by Alexa which was nice.
It ends there. We immediately notice the unpleasant smell of weed lingering in the place. Glades plug-ins we’re not enough to mask that smell. It was enough to bother me and my family. I can’t stand the smell of it and that was a turn off from the start. I guess it’s the new norm nowadays and it’s everywhere NY.
We were unable to access the internet until the next day in the afternoon do to password being incorrect on the Airbnb app. After a couple of attempts with the host in concern with connectivity, it was finally corrected when host sent a screenshot of the password and I realized the password did not match what the host had listed on the Airbnb app. It was frustrating not being able to have access to internet.
I addressed my concerns about the uncleanliness of the place.
Unable to take a shower immediately after arriving do to the tub being dirty. The shower mat was moldy and smelly ended up rolling it and on Ave it under the sink. The tub had soap scum stuck to the porcelain surface which I had to spray and let Clorox cleaner product soak before scrubbing it off myself. The two bath mats were also dirty. I ended up rolling them up also and setting them aside as well. I address it immediately to the host. Host replied he did his best since I request an early check in.
If a place can NOT be delivered properly cleaned to accommodate early checkin requests, it’s best NOT to accept the request just to get the place booked. It will backfire. I could have keep search for other locations.
Then noticed the floor was dirty as well with hair on the floor. Nothing was done about the situation of the tub or mat , so I just let it go. Went about my business.
Towels were of very low quality. When I came in contact with a towel, I had lint all over my attire.
Bed sheets felt like sleeping on paper. Pillows were very uncomfortable to sleep on.
The carpets in the bedroom were dusty underneath the bed and behind furniture. Not sure if the carpets were even vacuumed.
The amount of dust in the carpet trigger an asthma attack, to the point I became miserable and did not want to stay another night.
In the kitchen, upon arrival I notice an open Pepsi bottle with a small amount of soda still left in the bottle left on the kitchen counter. Microwave was dirty. In the kitchen in place of a paper towel in the paper towel holder there was a Toilet paper Roll instead. Not sure why.
In New York seeing a roach crawling in the kitchen is completely inevitable, it’s bound to happen. I informed the host after the fact only so that the host was aware and out of courtesy to prevent them from multiply.
There is a camera in inside of the apartment which it’s not ok with me. The camera by the window ledge is facing the outside but it’s in the inside of the apartment. I have the same type of camera back at home and I know how it works.
Cameras placed outside of apartment, I have no issues with but INSIDE the apartment I do.
That is a violation of privacy to a guest.
Apparently, You can’t have all air conditioning units running at the same time. I did lower the temperature to 69 degrees which apparently caused the breakers to trip. Power went out on the entire 2nd FL because of this. That was a FIRST for me, when I’ve been able do so in different Airbnb located in Queens before without any issues. I was unaware that would happen; had I seen a notice that it could not handle such power, I would have been more cautious. This happened Shortly before 6pm On the first day. Host was not able to come until after work which was around 9pm to resolve the outage on the 2nd Fl. were the bedrooms are at. We then decided to suddenly leave the place and wait at a near by restaurant.
Host did arrive earlier and I was very appreciative about it.
When I addressed these concerns with the host I was not interested in giving a negative review.
Until After the host replies became defensive and unprofessional.
Copy and pasting below one of HOST responses.
“when I and the electrician were
there the night you asked for
assistance there was food on the
table out in the open and a open
bag of chips and crumbs
scattered now I'm not going to
blame the insect/ roach issue on
you but when we fixed the
electricity the acs were turned to
the max which logically means you
knew you could blow the sockets
and there's was food out that's
why I didn't try to micromanage
your stay and let you enjoy
ourself since you probablv didn't know the acs were too high and
that you shouldn't leave food out
in the open”
Maybe this is not the right business for the host if they can’t handle criticism or complaints from a guest without feel the need to lash back.
Host needs experience in hospitality.
Place needs deep cleaning. Better quality Towels, bedsheets and pillows. Not allow anyone smoke weed or any substance inside the house that can linger on the walls or surfaces. Camera should be Placed outside of property not inside the premises.

Host needs etiquete on how to reply to concerns that are addressed by Guests without becoming defensive.
I’ve had better experiences staying