I was very pleased with the quick responses. I had trouble booking in the first place and they helped me right away. They also had me switch rooms due to a family wanting to extend their stay and had me stay in a much nicer room (may i add no extra cost). I enjoyed my stay the room was clean and the location is good for those who like to shop, get food, and explore. Although I only stayed one night,I would stay again for a few nights.