My experience with Gladys and Bob was great! They are friendly, and helpful. They greeted my family with welcoming smiles, and appeared to be happy we were there. They had maps of NY and menus from all around for us to look at. The apartment is exactly as described, and very neat & clean. The description of the area doesn't do justice. The subway is right on the corner, less than 5 minutes walk. There are shops (markets, places to eat, boutiques, etc) everywhere in walking distance. And our hosts were more than happy to answer any questions we had, along with tips to navigate around.