For 1. it saids that the property is in brooklyn but it’s located in Queens. 2. The photos doesn’t show details about the property. When me and my partner got into the property and looked around, we noticed that it was very moist inside, and the baseboards were stained up & filthy as if it was water damage at one point, & it was a lot of freshener sprayed as if he was trying to cover up a smell. Because most times when theirs moisture, most likely there’s mold somewhere! I guess that explains the baseboards & thick freshener spray! we even pull the sheets back on the bed and the mattresses was also stained up & had brown spots. We called Him & explained to him that we weren’t happy about the property & asked for a refund, he got upset because we asked for a refund & changed the Passcode to the door and we couldn’t get back in & one of my items were left inside. I tried calling him back 2-3 times and he didn’t answer my calls, so I called Airbnb C.S & they said that he refused to give me back my full refund, & they did as well because I didn’t take photos. We didn’t take photos because we didn’t think he would give us such a hard time, but when I tried to put the code in it didn’t work. (And also told me not to tell C.S that he changed the code when I spoke with them on the phone) But me and my partner had to spend $400 extra that we didn’t have extra to spend on top of the $200 we paid for his place to stay at a hotel because there were nomore Airbnb’s available for that date. Me and my partner drove in from philly to celebrate my bday in nyc & our overnight trip was ruined because we had to cancel all of our plans & everything to look for another place to stay. By time we checked into the hotel & got cleaned up it was almost 9pm, our plans were to go shopping but we couldn’t because everything was closed by that time. When 12am hit which was my bday I brung my bday in very disappointed & not feeling happy at all because of how we wasted our whole day looking for a place to stay because of him. Our experience wasn’t a good one at all & mostly me because It was my bday. I feel like as a host if a customer isn’t happy with your property then you should give them their money back not just keep their money & then give them a hard time. I even thought he would be nice enough to give my money back because I did explain to him prior that I was coming in from out of town to celebrate my day there, but he didn’t give a shit he just cared about the money not me as his customer. He was even harassed me by calling and inboxing me back to back pressuring me about cancelling my stay so that he could repost the property before he refund my money. He’s the most terrible host that I have dealt with & I feel really upset about how I was treated and wasn’t fairly accommodated at all for my pain & suffering! So just a heads up to EVERYBODY! ALWAYS MAKE SURE TO TAKE PHOTOS OF THESE PROPERTIES IF YOU SEE ANYTHING OUT OF ORDER BECAUSE IF YOU DON’T YOU WILL BE TREATED AS IF YOU DON’T MATTER! Smh I will not recommend anybody to do business with him, not even my worst enemy! 😤