Not as nice as it is made out to be. The front desk didn’t let us know we needed a reservation for the rooftop, which was one of the reason we booked there, so we were probably better off booking a larger room somewhere else. When I spoke to a guy who said he was the manager, he said there was nothing he could do (I’ve worked in hotels and theres always something you can do or offer. He didn’t even offer a late checkout or anything to give us time to at least check out the rooftop before leaving). The curtain chain in the room broke off as soon as we got there and was hard to pull on after being fixed. I felt the room should’ve been a lot cleaner too (there was a layer of dust on the headboard) especially now during COVID.