I gave them 3 stars because I think the place is acceptable. They lack in a lot of things, like organization and easy ways for the guests to communicate with them, which I consider is very important. On the last day, unfortunately, I discovered a rat in the kitchen, and they have places to fix like the bathroom who is full of moss on the ceiling. They also have a flooding problem that they need to fix urgently because is not safe for the health of the guests: whenever it rains heavily the first-floor floods and the hot water breaks and you have to wait 3 or 4 days for them to send someone to fix it.
That are the bad points, and I think is kinda bad for the price you pay for staying there. However, they also offer good points: the location is very useful since you have two subway lines close and 2 very useful bus routes. The neighborhood has everything you may need and is safe. They offer you toilet paper, hand soap and a cleaning service every two weeks which is a blessing, since you don't have to worry about those things. The wifi signal is also good.
They have things they can improve, but my stay in there was not bad. It could be so much better, tho, and if they work in fixing the recurrent problems then is going to be a very very good place to stay when in Brooklyn!
The kitchen is very well equipped, but be aware that they don't alert you that you have to pay for the laundry and drying machine until you are there and fin it on your own!