Unfortunately only had hot water one day out of three . To be fair Alexa responded to our messages straight away , so the first evening we had warm water but when we wanted shower later that evening the water was cold again and it was to late to message Alexa. The flat is quite small especially the bathroom and it is situated on the 3rd floor so it would be a struggled for someone with poor mobility.
Alexa was extremely accomodating and communicative. The flat is ideally situated for Times Square and broadway.