Let me make it clear at the outset that we had a 16-night stay--so some of our issues likely wouldn't affect people booking a one or two-night stay.
Henry's staff were very friendly, considerate and responsive--even letting us borrow a full-length mirror for my wife's use.
The location was terrific and the building felt very safe, though there was a lot of street noise at night.
On the other hand, the studio we had did not match the pictures in the ad--it was even smaller. Considering the cost, we didn't regard our place as a good value.
There were frequently pretty horrific cooking odors from the apartment next to ours, and one afternoon the hallways were full of smoke from some sort of cooking mishap in that apartment.
Our kitchen sink was extremely close to the stove burners. You couldn't have washed anything without water spray hitting the burners. (It wasn't a problem for us because we chose not to cook.)
The shower was fine, but the toilet took forever to refill after flushing.
There was no regular television service--no cable--though you could access your subscriptions to streaming services.
We heard noises in the ceiling at night that sounded like things scurrying--but fortunately never encountered anything in our apartment or in the halls--so we might have misinterpreted them.
After our initial panic over these issues, we relaxed and enjoyed our stay. Again, Henry's very supportive staff helped in every way they possibly could.
Nevertheless, we'll be exploring other possibilities for our New York trip next year.