We got in touch with Marilyn to make sure she would be there when we arrived and she was. After giving us a lovely welcome, the lowdown on the area and providing us with a couple of maps, she respected our privacy and we didn't see her again until we left. The bed was comfortable and the shared bathroom was always clean. The room is at the top of two quite steep flights of stairs, so if mobility is an issue for you, this might not be the place for you.