It was our first time in NYC. The apartment is located in a very useful place,very close to the subway station that takes you to Manhattan in a few minutes but it also gave us the possibility to visit and live another nice and interesting part of the city,Williamsburg. The indications to reach the apartment are precise. We never met Annie but she was always in contact with us and always available for every question we had. She has been also very kind in giving us the possibility to store our luggages after check out time for a couple of hours. Very happy and thankful for the whole experience.