I reserved this for my son and his friend since they were going to be in the area for the weekend. We were all very happy about our choice. He met Mandi and her family after checking in and he said that they were so kind and helpful with directions. I just happened to be on the phone with him when he was heading out after getting his stuff in his room, and he was speaking with Mandi and her family. It put me at great ease knowing that he was staying in a place where there was a family downstairs that sounded so kind and willing to help with directions. I think that this will be a place that we reserve again. Thank you Mandi and family for putting a mom at ease!