Joselito was incredibly accesible and communicative. This was especially helpful when going through the multi-step check in process. A few days before actual check in, I was given instructions that informed me the actual airbnb address is different because it is one of those places that frowns upon airbnb guests in the building - and I felt that with run ins with other residents. A little uncomfortable. You have to go two blocks away to a corner store to get the key. If I had known it was a slightly more complicated check in process at time of booking, I’d probably not be dragging my 60-something mother along! My frustrations were soothed by Joselitos rapid responses. First night we slept like logs; second night we were woken up twice by the person across the hall’s guests in the middle of the night (I think this is the owner?). Part of me would expect a bit more courtesy with loud guests knowing you have airbnb customers, but another part wonders if that’s just the risk of booking!