There was loud noise from above late at night. I texted Raj and he took care of it right away. Bed is comfortable. Bedroom is clean. TV small, but good reception of over-the-air channels. Shower is good, hot. Bathroom clean. (Private bathroom—very hard to find in AirBNBs in NYC!). Raj was very responsive by electronic communications—easy to reach. Reached out to check if everything was OK and if I needed anything.