Second time staying here, this time went much better than the first! (First was fine just had some checkin issues). Heidi was very helpful and quick with responses, checkin was easy and seamless. The bathroom can get busy at times as many people are staying here but luckily there is a second one available so it’s usually fine. Everyone is polite, no issues with noise or anything. Would definitely recommend staying here. It is further out but the subway is a quick walk and will get you anywhere you need to go.