We don't saw Casper, but he always nice and keep in touch concerned about everything OK with us... Bytheway ,Joey was there and he was very kind all the time , and always leaving us very comfortable and feeling like our home. The space is very clean. Just 2 points they can improve : >>TV HAS TO WORKS and the most of time doesn't worked ( Joey explain to us, but sometimes the wi-fi was unavailable and could be complicated for foreigners understand that TV system, is not simple. **We think a good thing it's leave instructions for the TV system ** ) >>The apartment is very closed. I mean, its airless and if the guests has claustrophobia this could be a problem. But The Price is OK and We recommend. Thank you Guys Casper and Joey!!