I will start by saying how appreciative I am of Air BnB in regards to the fact I received a FULL refund for my visit at Pierre’s place. We had travelled from the UK on my birthday and arrived at a place that was nothing like what we had expected.
I will not go into detail about how unclean and unsafe everything was- but I did send Pierre multiple photos and received no response. We had no choice but to take our luggage down to Times Square at 2am and ask around hotel to hotel for somewhere that us 4 adults could stay.
It was a real shame as the location is ideal- but that is where the positives stop.
I am so fortunate we had excess pennies to be able to book somewhere else whilst we awaited a refund. I really hope no one else experiences what we did, as it was a nightmare start to a holiday and not what I had expected after using Air BnB for many years. Big thank you to Air BnB for being so incredible and helpful when we felt so gutted.