David is super nice and communicates quickly! Our flight was delayed and our previous arrangements got cancelled but David saved the day 5 min before we got on our late plane from LA. He wrote back quickly assuring us we could check in late at night after our flight, and we booked with him as we were boarding. After we got to NYC check in was simple and easy, the place was clean and smelled nice and the bed was very comfortable. He turned a bad situation into a great one and I can’t thank him enough for that.