What an awesome hotel! We got to the hotel and w head found out they bumped us up to the presidential suite, the nicest room in the hotel! We had our own private roof top deck that looked out onto the east side of Manhattan, beautiful! Nigel made check in easy! The recommended steal house was the best steaks We have ever had and they even provided a free shuttle, a beautiful new Mercedes SUV, to get their and back. The room was clean, and it felt like home! I didn't want to leave!