Though Aurelie and Mike were not there to check us in, they made sure that we had everything we needed before we checked in by communicating with us via phone, email, and with a detailed Welcome Packet. Whenever we had a question or ran into a problem, our hosts were easy to reach and followed through with speed. The apartment is exactly as it looks in the pictures -- lofty, light-filled, and tastefully furnished. The kitchen is a dream come true for a city apartment! My whole family stayed for a very long visit and the place quickly felt like home. If we're ever in need of a place to stay in Brooklyn, I'll definitely try to book Aurelie and Mike's home!