Overall I would describe the place as perfectly acceptable, but not someplace I'd strongly recommend to a friend. It had pluses and minuses. Generally communication was good and they let me in a little early to put my climate controlled medicine in the fridge, which I appreciated. But they also send out which have to be boilerplate messages they really shouldn't. My last day I got an email about a $250 fee if I dont leave the FoBs and mailbox key in the room. The thing is the FoBs are returned at the front desk (which made a point of reminding me), and I never received nor used a mailbox key. So I spent my last evening going back and forth with the person on duty and getting stressed out because they couldnt even tell me where the key was supposed to have been, but "if I dont have it surely it'll show up and wont be an issue" which is a decided non answer. Eventually I pushed until they agreed I wouldnt be charged, but this is not what I needed my last day there.
Overall the place is very OK. The shower is great and really takes advantage of the huge windows and great views, but the apartment as a whole is showing the signs of McMansion construction 15 years ago where things looked nice to start, but now things are looking ratty. Some panels don't line up evenly, the faux tile flooring in the bathroom is peeling, the nice white doors are painted plywood and its really showing. There are also inexplicable things like a DVD player above the sink and the cabinets above it (about 40% of the total upper cabinets) were installed with an old TV (old enough that theres a DVD player) and a bunch of wires. They have a new TV in the corner of the bedroom, and with how the sink TV was put in, I'm sure it's a major hassle to remove it.
It also is lacking a lot of the basics you usually get in AirBnBs. No Laundry or dishwasher detergent, no salt and pepper or condiments or any of the things that no one goes through on just a trip. A couple mediocre towels. No TP or paper towels until my welcome package came a couple days later, after I'd already purchased the necessities. I would have left my excess detergent and dishwasher liquid, some tea, and some non perishables in the fridge that might be useful for the next person, but there was strong language about making sure everything was gone to avoid fines, so now the next person is also going to have to buy these things and then likely throw them out. Things are sometimes just in odd places, I bought new batteries for the remote only to later find they had batteries at the bottom of the garbage can with the bags underneath the bins, that sort of thing.
But the building itself was nice, and like I said, the place was entirely acceptable, I'd just been hoping for more based on the W brand name and the pictures.