Front desk manager/supervisor Jennifer went above and beyond assisting me with my last minute reservation. All of the staff were super friendly ranging from the front desk to housekeeping. The room was super clean and the staff were helpful when we asked for an extra towel. The hotel is a short walk from different places ranging from banks, post office, Wall Street of course, pharmacy, and there were various restaurants or food places that we enjoyed eating at. There’s also a very cute area close by where you can stroll, take pictures, and grab a bite to eat (either breakfast, lunch, or dinner)! Not far from the ferry that takes you to Staten Island as well. We definitely enjoyed the view from our room, especially of the water where we could see boats and ferries pass by. We felt safe when we walked to and from the area. And the subway and buses are a short walk away. We were also able to leave our luggage at the front desk after checking out while we went to grab something to eat. After that, we were able to hang out in the lounge area while it was time for us to take our Uber to the airport. We will definitely be coming back here next time we come to New York!