The location of the stay was solid and our group enjoyed living in the house. The poor review is a result of the Outsite staff. We lost air conditioning in 4 rooms for almost 2 weeks. It took them that long to get someone to fix it, and when we tried to contact them about a possible discount for those rooms for those nights, they ghosted us and refused to respond to our messages. I think that's incredibly rude and petty. In addition, we had to deal with several rooms being locked upon arrival (which meant dealing with a locksmith) and a leaky ceiling among other issues.