Hanayo was very welcoming; I arrived about an hour earlier than planned and she was gracious and ready to greet me. The apartment was clean and comfortable and the location was perfect (my daughter lives near 15th St. and 7th Avenue and I was able to walk there from Hanako's in about 5 minutes). There are multiple grocery stores, restaurants, laundry facilities nearby. I was able to text Hanayo if I needed anything or had any questions (I had a slight issue with television in bedroom and Hanayo's husband fixed it immediately).