William was really flexible with our arrival plans and even more so with our check out, being happy for us to leave bags and use the shower before our transatlantic flight. We were greeted on arrival and shown round the great apartment and William checked on us a couple of times whilst we were there to make sure everything was OK. Communication was rapid and helpful.
This is a spotless apartment and well appointed for 4 of us for a week's stay. Pretty good value for New York because it is in Queens, but only a brisk 5 minutes walk to the subway from where a 10 minute ride will get you to Lexington Avenue midtown. A well located, smart apartment in a pretily fronted house (think window boxes and annuals in pots) with perfect hosts.