We had a wonderful stay at Michelle's home. We traveled with our 8 month old and my mother, and the space was perfect for us to have our own private space with two bedrooms and bathroom, plus common space for our baby to play. The location was perfect in the Upper West Side. So close to Central Park and several friends, convenient to the subway station, lots of yummy food nearby like Mermaid Inn. We didn't get to meet Michelle, but she was very responsive and ensured we had steamers we could use to make baby food, even purchased dye free laundry detergent so we didn't have to pack it, and was flexible with us on checkout time due to my sons naps. While the home is an older brownstone, all the facilities were in great condition, and super clean! We just had to tiptoe when taking the stairs, so we wouldn't wake the sleeping baby. Also note that the half bedroom doesn't have a door, just a curtain.