Marc was the perfect host, very friendly, and helpful. When we told him that BA had left our luggage behind and were inaccessible for three days, he generously offered his coats and scarves. Right through our stay, he continued to check if we were comfortable and if we needed anything. The place itself is very comfortable, and squeaky clean, all the amenities needed are in place. It's is accessible, the subway is close by, and 7th avenue has all that we need. Wifi was fast and there was more than enough on TV. To summarise, we had a great stay, despite the BA experience, the place and the warmth of the host more than made up.