Vanessa was such a great host. She was friendly and responsive to my questions. The instructions were clear and though there were other guests present, we were all respectful of each other's space. The room matched the photos and descriptions and all the listed amenities were there. (The complimentary breakfast is much appreciated!) It's a homey, creatively decorated space perfect for both travelers and New Yorkers just needing peace and quiet. It's a six minute walk to the subway and a bus stop with lots of shops and bodegas nearby. I highly recommend!