Kyle made our stay easy and effortless. He gave us all the info we needed in plenty of time and was flexible with our check-in and checkout times. We did not spend much time in the apartment, but Kyle let us know when he was going to be there and was very friendly and welcoming when we were in the apartment at the same time. The apartment is as described. Additionally, Kyle provided cereal, juice, coffee for breakfast and gave us a helpful tip we didn't know we needed in the course of conversation. :)