About the host:
Matthew was very helpful and flexible in our check in and check out times. He even helped us carry our heavy bags during our check in and provided us wine and fresh milk upon our arrival.
He checks in on us everyday and makes sure everything is going great in the apartment and provides us a list of things to do and places to visit during our whole stay. He also gave us helpful tips and answered our questions regarding Broadway tickets.
Communication was very easy with Matthew. He was very easy to contact and was very accommodating and kind.
About the apartment:
The apartment was very comfortable; it really felt like our home for five days. The towels and the sheets provided were clean. He provided us good quality shampoo, soaps, facial wash, etc.
The bathroom was perfect after a long day out, the hot water was really nice! The bed was super comfortable; there were lots of pillows, i can stay there all day! There's also a large TV with Netflix.
All the instructions were properly explained and detailed. We did not encounter any problem during our stay. We will surely book the apartment again if we come back to NYC.