We got off to a rocky start because of a misunderstanding regarding the rates, taxes & Airbnb fees but once that was resolved it was all uphill from there. I can't say enough about the AWESOME service I received at the Henry Norman Hotel. From the Front desk, to the Doorman, to the Driver & Housekeeping...everyone was extremely cordial & helpful. I've lived in Brooklyn for 25 years prior to moving out of state & I still can't seem to figure out alternative side of the street parking. The gentleman at the front desk walked with me outside to make sure I was properly parked! The driver explained the "happenings" in the neighborhood while he drove us to the train station. The Loft suite was cozy, comfortable & clean. The overall hotel decor was trendy & stylish. We loved every minute of our stay. I'll definitely be back! Thank you.