This was a perfect place for my boyfriend and I to spend a week in NYC. It was exceptionally clean and well-equipped (though I did bring my own hairdryer like another reviewer suggested). The full kitchen was great and gave us the option to make breakfast and not eat every meal out. The bed was so comfortable and the bedding and towels were excellent. Michael says he keeps this place like a boutique hotel and it's absolutely true (but for half the price you'd pay at the Ace). The location is slightly off the beaten path but it's an easy 3 blocks to the L train and very close to a 24-hour grocery store, coffee shops and a drop-off laundry service that we used. We did not actually meet Michael during our stay but he was very responsive by text and incredibly easy to work with. We will definitely stay here again.