As a first time airbnb'er I was a tad apprehensive. I need not have been. Although we never met Jon or his friend Matt, with whom we liaised, the they were easy to get hold of and very helpful. The apartment was really well situated for a family who wanted easy access to all the sights of New York but still wanted to experience the city as locals. Easy access to the subway and to central park meant never a wasted moment. The apartment itself was small, clean and warm. A double bed, pull out sleeper couch and the world's most comfortable inflatable mattress meant that we were all well rested to explore the city. I will definitely use airbnb again, and, if in NYC again, would stay at Matt's place again!