Jeff's place was very clean, had in unit laundry, a gym, and a pool deck. When we stayed, the shower drain was not working properly on arrival (fixed after the first day), the key fob for the gym was missing (fixed after the first day), and the air conditioning was out in the living room (entire stay). Jeff seemed eager to help but wasn't ultimately able to fix the air conditioner and it was really hot in the living room making that space unusable during the day. I imagine our stay was not typical but still wasn't exactly what we were hoping for.