Ariel and the family were really friendly. The room isn't that small that people here has said, our stuff fitted perfectly. The bed was comfy. At our stay it was around 0-5 Celcius outside, I guess if it would be a bit colder the room would be cold at night. We really liked the location even though you have to walk 10 min always to the metro but with the metro in NYC you get really easily everywhere. We walked out late every night and the area is perfectly safe. Good stay