The check- in was simple; there is clear instructions. The host communicated throughout my stay and offer fresh towels. The bed is very comfortable and many outlets to charge devices. I had a lot of privacy and was warm. The heater was on throughout the day and was much needed with this winter. Similar to a hotel,There is cleaning service for your room and new sheets are given as well. I did not use the kitchen except to use the refrigerator but it was clean and everything you need is there. The only complaint is the Wifi speed is not what I am used to, but I attribute that to the weather. Overall, I highly recommend this place.