We had the right amount of email exchange before our arrival and there was lots of information about food stores and good places to eat and find coffee in the apartment. Toni introduced herself and left us pretty much to ourselves. As I didn't have a phone she kindly organised a car service to collect us and take us to Manhattan for our last day. My daughter and I bought the 7 day metro ticket and we used it on the metro and the buses. Location was great for access to different metro lines and bus routes. Quite a funky neighbourhood.