Beebe's communication was great - she was always there to help if needed.
There was a flood in the apartment the day before we arrived and Beebe informed us of this. It did make the place smell a bit damp (inc. the sheets). But this was resolved on the second night.
The apartment is private and clean and quite spacious. It was great that we could use the washing machine and drier.
The area is quite far out from Manhantan. We enjoyed finding 'Manny's' for breakfast. At times the area felt a little unsafe (at night) and was noisy - something we didn't realise beforehand. However it was good to have public transport close by. All in all, Beebe was helpful and made us feel welcome.