I enjoyed my stay at Sophie's place in Hell's Kitchen. The apartment is clean, free of clutter and simply appointed. It is roomy by NYC standards, and has all the basics you need for a pleasant stay. Nice building with many bodegas and restaurants within walking distance., and a short jaunt to Times Square. Communications were smooth and clear from start to finish, and response times was always quite quick. Her co-host checked me in and answered several questions for me right away. Would book again.