Ivana was truly accommodating and kind. She answered all of my questions, and trust me I had a lot. She responds quickly and makes sure that she is attentive to your needs. Recommended things to do and was knowledgeable. The neighborhood was sketchy, but she cannot control that and when I walked outside there was a rat. Upon exploring New York this is a common occurrence, also something she could not control. The bedroom is somewhat small, but it is New York, all apartments are small. One thing that I did not like, there is no access to the television, or I couldn’t navigate it. She tried to assist, but it just wasn’t happening. That is my only gripe. Otherwise, you get what you pay for.