My experience at grovers was comfortable, clean and everything is as seen in the pictures. It was easy to pick up the keys from a disclosed location. Grover did say he was going to stop in and didn't but that was no problem because there was so much to do in the area. Short walk from the subway, good food and lounges all around. It is in the center of Harlem culture. Great spot would definitely stay again if I visited Harlem.