Positives:
- The location was great for the purpose of our trip as we were going to an event at Pier 17.
- Check-in/check-out was super fast and easy.
- The room was very clean.
- The staff at the front desk was very nice.
- The beds were comfortable.
- The A/C units worked great.
- Our floor was quiet. No issues at all with noise.
- Great restaurants in the area. You don't have to go more than a few blocks to get a good meal.
Needs Improvement:
- We had a hard time getting our questions answered via text as the responses were extremely slow. No one answered the phone any time we called.
- The place for parking to get a discounted rate is too far from the building. Especially when you have a bunch of bags to drag down the street in 90+ degree weather. There are 2 parking garages much closer which would be better for that, which we ended up using.
- The rooms are outfitted more like college dorm rooms than nice apartments or hotel rooms. You shouldn't expect anything high-end. The building is definitely geared more towards young people.
- We had Bose speakers in the room but had no way to hook up to them and I'm not sure they worked. We called to ask about it but got no answer twice.
- There was a notice on the door of the room to be on the lookout for child/sex trafficking in the building which was alarming.