This host was dishonest. We received checkin information from the host telling us to go directly to the room without checking in with the hotel. However, when we arrived the hotel told us that all listing with JURNY had been cancelled because they did not hold up their end of the contract between JURNY. I contacted JURNY and they asked me to cancel the reservation. When I went to cancel the reservation I selected the reason being that the host could not accommodate me. The Airbnb app said that the host would need to cancel it for me to get my full refund. I let the host know that and they asked me to use a different reason to cancel it. I told them I wouldn’t be doing that because that was not true and it sounded like I would not receive a full refund. At that point they asked me to take it up with Airbnb. Airbnb tried to get ahold of the host to resolve but could not. Airbnb resolved the entire issue but I started my trip wasting several hours and dollars because of this host.