Staci was very quick to respond to any questions I had. The place was very clean, and there were lots of little things that were left for us that made us feel cared for (ex: toothpaste and a couple different shampoos, water in the fridge, etc). It's small but perfect to stay in while visiting the city!
I recommend bringing your own pillows, as the ones provided for us were hard as rocks. I ended up using a couple folded up sweatshirts instead! But considering that was my only problem I still HIGHLY recommend!