Minutia took care of us as Sam was away with work, communication with all parties beforehand was excellent, informative and prompt. All towels and washing necessities provided, beds were extremely comfortable, Location is good, just quite far uptown (100th+) but covered well by the metro. Checkout was swift and easy and we were allowed to leave our bags for some time after checkout to save carting them around the city. Lift is the only thing missing but would definitely stay here again.