Very clean and much bigger than I expected. I didn’t realize there would be 3 floors (including basement). I traveled with my husband and 2 kids and we had plenty of room to spread out. Everything in the house was self-explanatory. I didn’t really need to contact Denise after I checked in.
One note for parents with young children: There are lots of decorations which give the space a homey feel, but if you are traveling with a toddler (I was) give yourself 5-10 minutes to move some of it out of their reach. Also, Franklin Ave subway stop is very close and has an elevator. That was helpful since we had a stroller. I would recommend Denise’s place to other people traveling to Brooklyn.