Natasha and her brother we're welcoming and very nice during my stay. I don't need much, but I'm sure that if I had asked for anything (advice, response to an issue, etc.) they would have been responsive and helpful. The room was exactly as described and I loved the neighborhood, especially the food (great Caribbean food and some cool bars over near prospect park)! If you need an inexpensive place in NYC that provides all the basics and a great starting point for exploring I would definitely recommend Natasha's house!