As other guests have correctly noted, Bobby is communicative and thoughtful and easy to reach. He's a real pro and unflappable. The space is extraordinarily clean—a rarity for pet-friendly Airbnbs—and subtly set up with four-leggeds in mind (i.e. nothing they can easily knock over or or swallow or crawl behind)...this stuff really matters when you're traveling with pets! The bathtub has a great oversize shower head, and the bed and bedding are hotel-worthy. There can be a little noise spillover (voices, floor patter) from upstairs when other guests are staying, but you're in brownstone Brooklyn and that comes with the charm of these old properties, and Bobby clearly cares for his really well. I stayed in the pits of winter and the unit was warm and well-lit. There's also an unreasonably high concentration of really good coffee in the area. Would definitely come back.