Please read the full review! We unfortunately had serious issues with the bed and communication during our stay, but if these are remedied this would easily be a four-star review. So please look for updates from other members and the hosts. To their credit, the hosts were understanding and the situation was eventually resolved to our satisfaction.
Let's start with the positives: this location is an excellent way to get anywhere in the city and very close to multiple transit lines. Not the best street or neighborhood but if you are comfortable with big cities, you will be just fine. The apartment itself is extremely clean and cozy with lots of natural light. Great linens, design, and everything you would need for your stay, including great wifi. Check-in was also easy with clear directions. Absolutely no reservations about the apartment as a whole.
Unfortunately, this was the worst bed frame we have encountered in any Airbnb. It was a flimsy metal frame with loose screws and bent legs that looked propped up with strange risers. It wobbled, shook, and squealed at the slightest push. It slid across the floor and was even crooked. We did not feel safe at all sleeping on it, it honestly felt moments away from collapsing. Please look for updates from the host about a fixed bed frame situation because it is essential to your stay.
The other issue is that communication with the host was delayed. A standard question about luggage at 6:30 PM was only answered at 11:00 AM the next day. They mention they are in another time zone, but guests should expect better communication. They also suggested phone texting instead of messaging through the app, even though that is against Airbnb guidelines because communication can only be tracked through the app. To their credit, when they eventually replied, the hosts addressed all questions and were very professional and helpful.
Please understand that this is a great place that just has serious issues which can easily be fixed. If these are addressed, I would not hesitate to stay here in the future.