I m a veteran with Airbnb as one of my hosts call me kindly, in one week my mother and I we been in 4 different Airbnb’s . We travel from Albany to queens NY in the middle of the worst snow storms , I booked this Airbnb with Susan last minutes , but it was not a good experience:
1) The way she comes around was not nice never welcoming us she was always worried about my reservation status money $ even though I assure her that if I made a mistake in the reservation I will take care of it.
2) when My elderly Mother 83 year old and I call her for instruction to get to the rental that Susan confirms, the first thing she asked Was where I was parking, she asked me to park in the street and went on telling me that her Airbnb doesn’t include parking , I completely understand that but be nice about it and explain nicely that we can park in any where we are tourists we don’t know the area we really are in mercy of our hosts.
3) Susan upgrade us to the Suit ( really suits ? because it has a bathroom with a broken toilet seat.
4) All her notes around the house starts as DO Not .... ....... no one welcome not.
I will never rent this place again not even free of charge. As she offers me