Mikhail was very accommodating and responsive. He addressed any concerns that I had immediately. The house is beautiful and SPACIOUS. My family had far more room than they needed. It seems to be a new home or renovation. Everything is new. All of the beds and bedding were comfortable. Ample linens and towels were available. Heat and air units are in every room. The kitchen and livingroom area are well appointed and suited for family gatherings. I loved the large smart flatscreen tvs in the living room and master bedroom. It was wonderful having a designated parking area, as off street parking would otherwise be a challenge. The house is in a nice, safe, quiet neighborhood. We took morning walks and loved the bakery on Metropolitan st. We went to a hookah lounge in the neigboorhood named the C Bar. We had a great time, the hookahs, music, drinks and vibe was nice. The home is easily accessible to Lagaurdia, Manhattan, public transit and the interstate . My husband is a terribly picky person and he was extremely pleased with the house, Mik's professionalism, and his concern for our level of satisfaction. This stay was wonderful and just what our family needed. I now consider this my New York home away from home. We'll be back.....Just a bit of advice to traveling guest, please get a toll pass if you rent a car and plan to go outside of Queens. The tolls are expensive.LOL