The property is exactly as described and well appointed. The location worked really well for me so no complaints about that.
It was unfortunate that the host was a little inflexible when I asked for earlier than usual checkin (check in is after 8pm, which is unlike anything I’ve heard before, and I travel for work and pleasure in over 60 countries). My husband was flying from Europe, and was arriving at 3pm. I asked to be accommodated at 4 and got a very brash response that cleaning was needed. Mind you, check out is at 11am. Now, I could imagine this is a working family and maybe they arrange cleaning once returning home, but it would have been nice to get that explanation as opposed to a solid no.
Secondly, we mistook the laundry room sign on the door as an invitation to use it, but was later told it was not accessible to guests.
The laundry room is right next to the rented room, so it’s easy to think that’s for guests to use. My recommendation to the host was to either add “private” or remove the sign since its misleading. I’ll also admit that both the check in & laundry disclaimers were in the house rules, but I also believe in continuous improvement/humanity, especially when operating in hospitality, as I too own and rent properties.
Lastly…the biggest grief I had with this place was the noise from above. The family lives upstairs and we found that out very early on weekend morning. The noise was….inhumane. Whether it were kids pacing or adults it both felt like someone was about to fall through. This started at 6:30…after we had a late night. In my humble opinion, if you’re going to stay in the property while renting, have your own quiet hours, where there’s no movement from above until at least 9/10am. That way people can at least sleep in. It was horrendous - may be a no issue for someone on the go in the early am, but a nightmare if you’re a later sleeper.