Loved this space and would definitely stay again! They were available if needed and also gave me the privacy I desired. The room felt spacious with high ceilings and it was bright with great natural light. The bed was clean and cozy and there's even an AC in the window. The check in process was very well described and easy to follow and it was great that I could access the key on my own as I arrived later in the evening. The apt was easy to get to on the train from JFK too! All around great place!