Decent option in a good, central location. Good, responsive host, but, this is a hotel, so no interaction with the host following confirming the booking. Check-in all done at the hotel.
The family room comfortably fitted two adults and three kids. Not sure how it would sleep 8, as published, but two smaller kids on the bunk beds and two sharing each of the two queen/double beds was comfortable enough.
It seems that if booking one of the family rooms, you’ll get whichever is available, and they are slightly different configurations. Ours was one large rectangular room with no door dividing the room with the sofa, desk and bunk beds on the one hand from the area with the two double/queen beds, on the other (unlike in the photo), but that was OK for us.
Lifts were super slow, so you wouldn’t want to be on one of the higher floors if you had the choice.
But within a comfortable walking distance of Times Square, Empire State Building, etc.
Certainly a good option if you want to be in the heart of the tourist action.