Fabulous location. Impeccably clean. Claire was always responsive to my inquiries from the exploration phase to my departure. There were a couple of items that needed fixing once I arrived and she made sure they were taken care of immediately. She let me know what the next steps would be in addressing the problem, i.e. who would do it, etc. My trip was not at all impacted given her responsiveness. I would definitely return. I highly recommend Claire's place to anyone wanting to enjoy Brooklyn and NYC.