I stayed at Sonder NYC for a two night business trip. Check in was seamless. The entire place was spotless which is definitely a plus during these Covid times. Host was very quick with responses. The only two draw back would be the heating system was loud when operating/adjusting to set room temperature & the parking. There was pay for garages available but of course free would of been ideal. Aside from that, I highly recommend this place and definitely look forward to staying again in the future when in NYC.