Troy was an excellent host. He was really flexible with the time we would arrive there and even carried our baggage up the stairs. Really helpful with suggesting places to go and eat. The location is unbelievable. 2 minute walk to Times Square and about 7 minute walk to subway. The room was exactly as shown in pictures and really really clean, but bed a bit creaky. Overall, it was a great experience and I would love to stay there again!