Tanushree and Zack were very welcoming and friendly. They were also responsive and communicative when I first checked in and had any questions about the apartment and area. They checked in with me throughout the week to see if everything was going well and if I needed anything. Tanushree also shared info about her favorite places to eat in the area. The room is very nice and well decorated, as well as comfortable! Great location too. I'd definitely stay there again if I come back to NYC.