Carmen is a great host. Our flight was delayed so we arrived very late but it was not a problem at all. The room and the whole apartment are beautiful! Very clean and very nice. We had a fridge in our room and Carmen left us 2 packages of crisps which was very kind of her :) The kitchen is big and it has all the equipment you could think of which is great if you like to make your own meals! Check out is at 11 but Carmen let us stay until 12 no problem which I really appreciated. It was a really good overall experience and I highly recommend! :)