Getting a hold of Memo or Iso was a little difficult in the days prior to our arrival and while we were landing in NY which made me nervous, but as soon as they did respond (while we were in a cab on the way to their place from La Guardia) we felt better. I think they may have had many visitors that weekend so they were busy (their apartment includes two other Air BNB rooms). Our room was clean and looked as it does in the picture, but the location was not ideal. They were about 6 long blocks from the subway and we did not feel super safe walking from the subway to the BNB after dark. Other than that our room was quiet, the bathroom was fully stocked, and we were not bothered. The price was also reasonable. Also, there were a couple of great restaurants within walking distance. Overall it was semi worth-the-price, but taking into consideration the location and distance from public transit i don't think we'd book it again.