I had mixed feelings about previous reviews I had read but our experience was just great, we arrived 2 hours early before check in, left our luggage in their luggage room and went for a walk, once back there was a line about 5-7 families waiting to check in but check in was fast and well organized, our room was clean and spacious with everything they described. There were 5 of us and one concern I had was hot water issues that we didn’t experience, overall everything went smoothly. Just to add up that we came on December 31st on of the busiest day of the year.