We stayed in Tommys apartment for 5 days. Whenever i had questions, he replied very fast and was very supportive. The pick up and the drop off of the key at the drop off service worked perfect. A big plus is, that the check out time was very flexible and we could we leave our luggage in the apartment, as our flight was late at night.
The apartment itself is lovely and has everything you need. For us two it was just the right size. It was clean and nice, only the bathroom needed a bit help - but thats maybe personal.
A big plus as well, the metro station Delancey Street is just 5 min away. A small deli for food a.s.o i just 1 min away. Very nice area with lots of restaurants.
Overall, we really enjoyed our stay there and would def. stay there again.