The apartment was clean and in a great location. Quiet enough to get a good sleep and rest but walkable distance to busy hubs like times square and central park. Electronic entry via key codes was a nice touch as it meant I didn't have to get keys out of my pocket when returning home.
I encountered a few problems with internet but the staff were more than helpful and always resolved any issues within the hour, even way out of office hours. I'd definitely stay here again based on customer service alone.