The communication with the host was great. I had questions before I decided to rent and Sheena was great with answering any questions that I had. The space was smaller than anticipated yet very cozy. Everything a guest needed was in the apartment. The hosts thought of everything. to make it feel like home. I had an issue within the apartment but I contacted Sheena and it was rectified quickly. As other guests have stated, there is a parking issue but it's New York what do you expect? Luckily we used Uber to get around. I would recommend this place.