I booked last minute and right from the start, this family went out of the way to make me feel welcome. I was greeted at the door by Lisa, who showed me the wonderful room in her family's home. Lisa, Nancy and John have a very neat, nicely kept home on a nice residential street. The room was gorgeous and the bed was very comfortable. The bathroom was very clean and more than adequate. There's a small kitchenette with various snacks available. The location is just a very short walk to the train station, not to mention several good restaurants. Street parking was no problem, and I felt safe staying here. More than anything, they made me feel like family and I really enjoyed visiting with them! Definitely at the top of my list when visiting Staten Island!