We had an excellent experience: husband and two kids ages 10 and 5. The place was clean, any concerns or questions I had Lee and Teri responded quickly. There were plenty of towels and toilet paper. I liked that everyday items were available in the kitchen like salt, coffee + filters. The Netflix was a plus for the kids. Walking distance to the train and lots of local food places. They even had extra grocery bags for us to use. I love the welcome message which was extremely detailed and gave advice on subway train navigation apps etc.. Would recommend and would stay again our next visit!