The place is spotted in one of the best locations of NYC @ TIMES SQUARE. The check in process was great even it was a busy day of lots of people checkin in, I did not wait more than 5 minutes to do mine. For the room, it needs work on details such as the closet didn’t have doors, and other amenities as little fridge that many others Hotels have in Time Square or Grand Central. For all other, they were very friendly from the Man at the door and the luggage guy that even with more than 100 luggages of people in checkin in in the 30th of December they secured ours until 4 pm that we were leaving to the airport.