This was a really good spot to be located in and a very nice room to be in. He made checking in really easy and the room itself is nice for New York. It had AC, which was very nice, and everything you needed if you forgot something like a toothbrush. It has two windows, which has nice views. He makes the spot comfortable and maintains the cleanliness. He communicates well and could problem solve when things was out of his reach. The roommate was very nice and their cat was trouble free and nice to be around. Overall, this made me enjoy my trip and I do recommend this place for anyone!