DO NOT BOOK THIS LISTING. we arrived in NYC and followed the directions we were sent. We were instructed to take a key out of a lock box at the address indicated. The code worked and we were able to get into the building but then when we climbed the stairs to the top floor, we were instructed to enter the code on the key pad on the door in order to get into the apartment. Well, there was no key pad. The key on the fob also didn’t work. We tried every door in the building just to be sure. Nothing worked. I sent the photo of the door to Denis through the Airbnb app, he said it was the wrong door. I sent another photo that showed the door exactly matched the photo of the door he’d sent with the instructions. After that zero response from Denis, it was 10pm. We managed to get a hotel. Denis didn’t respond on the Airbnb app until approx 3:30am saying that he was on vacation, time difference, and then gave me a new address that didn’t exist. Airbnb Please take this listing down!