The apartment was spotless and all linens and towels smelled freshly washed. Viki was extremely accommodating, flexible on arrival times when we were stuck in traffic and helpful on checkout by storing luggage as we had a late flight. She’s around if you need her, but leaves you alone if you wish, giving you privacy. The area is lovely and quiet and very safe, we walked home in the dark every night and never felt on edge and we all got a good nights sleep every night. Beds are very comfortable, even the air bed is good quality and comfortable! It’s a 15-20 min walk to the big subway station Borough Hall, 8 min to local station. 30 min walk to Brooklyn Bridge and that’s a lovely walk through Brooklyn Heights and the promenade. Would def recommend this apartment.