Hosts were great. They were very flexible in accommodating our changed flight schedule and let us drop off our luggage a couple hours early rather than lugging them around NYC till normal check in time. They were also very helpful when our attempts to get to Brooklyn were thwarted by subway issues and closures. I know my way around NYC, but for someone that doesn't, they would be very helpful. The apartment was cute and clean. Just want we needed without any of the clutter. My 9 year old had space for his Lego builds and the bed was comfortable to sleep. Couldn't ask for more, definitely recommended.