Helena was great with communication. The location was close to the subway and amenities. Check in and check out went smoothly.
However My sister and I got in late and spent an hour sweeping the floors and wiping down all the surfaces in the kitchen and bathroom before we could relax. We also noticed that the tv in the living room did not work with the remotes provided. Although the location was ideal, our stay would have been great if there was more focus on attention to detail. We also had some concerns about safety and security when we saw the entrance to the basement and would have appreciated if that were disclosed in the listing.