DO NOT BOOK! Checkin was fine when we arrived at hotel even though I had to call and ask if there was a deposit because it was unclear in the comments. Deposit $100 cool whatever. The first night there was weird stains on the pillows sheets and cover. Like red and black and orange shit. It’s a little late at night so they gave us random set of sheets without new pillowcases. No explanation, no “omg I’m so sorry “ zip! Whatever we’re gonna enjoy our trip still.
The next day we wake up and the whole corner ceiling in the shower, the plaster or paint or whatever the fuck it was but there was actually mold underneath the shit that fell. We automatically call downstairs because wtf y’all charging damn near $500 but I’m suppose shower in a asbestos pool. So they said they’ll get us a room, and they’llcome “check it out” see how there could possibly be a problem. When he got upstairs and actually saw it all he said was “oh” . Fast forward we get to out new room. The window is broken open so its FREEZING. And when I mean cold, our new room never got warmer than 30-45 degrees max! We kept the heater on that shit didn’t work. We went to turn the light on, didn’t work not because it was broken no! The just didn’t put any lightbulbs in. The toilet wouldn’t flush correctly, plus I had paid extra to have a king bed as well and a “slightly larger” room, that wasn’t honored. (ALL THE ROOMS ARE THE SAME SIZE. They just wanna charge extra for no reason.)
They really did my boyfriend and I so dirty for his birthday. I’m not even a person that does reviews, but it honestly was one of the worst experiences in my life. To top it off at check out they didn’t even ask if we enjoyed our stay, ( cause they knew we didn’t) so I just passively explain that we didn’t have a good time and would like my They said deposit will come back in 3-7 days to the card as long as nothing was broken.... ?¿ like how y’all just forget all the shit we had to deal with since the moment we landed & I called to see if they confirmed or booking. Oh yea they never even contacted me about my stay or when I was arriving or just saying”hello, Thanks for booking us” but as soon as I call them and start talking about money/ deposit, any “hidden fees” they gonna send an automated confirmation message on Bnb. Miss me with all that BS. Moral of story stay far away from this Airbnb