The studio is described to a T not only by the owners, but also the reviewers. I am a stickler for cleanliness and it can be very difficult to be pleased, especially staying in NYC, but the studio was exceptional. S&G do their best to make sure you are comfortable and taken care of. Their communication is unparalleled. They are also extremely flexible. You are able to store leave before and after your check out— which is fabulous! If you have multiple bags, we would just suggest you bring some additional locks. As for the hot water some people describe, it can be tricky, but you can get the hang of it after bit. We would definitely stay here again!