First time I went there, I had to wait 30 minutes and he was very irritated because I was trying to chat with him on how to open the door. I felt like he was giving me the place for free. So I gave him a 5 stars and I said it’s okay, maybe he’s having a hard day. But this time, I was also trying to open the door and gave him a call, his assistant got very irritated with me and I had to go to another door and another room. The new room had an AC with locked remote. I called and he said if I want to cancel and leave. I was very quiet and didn’t say anything until he sent his assistant and was on fire and still didn’t say anything. Then suddenly he apologized and went away because he knew I was very polite. Long story short, he made me feel like I was coming from a jungle and uncivilized human being. He doesn’t know what degree I hold or my social status.I will never ever come there again. When people makes money, greed kicks in.. they absolutely need anger management classes.