First thing I noticed as I was taking the elevator up was that the boiler was broken and they hope to have it up and running soon. This was at 9 pm in the evening, and Susan could've informed me. Next she greeted in me in her Nightie, I am no Prude but put a bathrob on. The place doesn't lookn anything like the pictures, actually the picture is correct but it's old, dirty, and worn. The bathroom was gross as the tub was filthy with hair in it, her tampons were left out. I think you get the drift.