We had a great stay at Nancy's place. It was clean and comfortable and we felt safe. Nancy was always just a call or email away, with extremely quick response whenever I had a question, from planning the trip to arriving. She checked in on us with a call to make sure everything was going well, and she gave us great tips on where to go nearby for food, laundry, etc. As I told Nancy, her apartment was an oasis at the end of our long days in the city!