Clara was quite lovely and great to deal with. She was most communicative and very welcoming. We appreciated that she was very open to check in and check out times with little restrictions which was quite helpful since we had a late departure out of NYC. The apartment had fresh linen and towels and there were wine, fruit and breakfast available in the frig. That all said, although the pictures were accurate enough, we were taken aback by a few things that personally were not to our liking. Although other people's reviews indicated that they did not seem to be bothered, the apartment contained a great deal of memorabilia with most surfaces covered in trinkets and other items of display. This made finding a place to put down our personal items difficult with the potential of loosing them amongst the many items on display. We were able to manage all of this, but our biggest issue was the bed. It was very uncomfortable as were the pillows. I believe it was a futon that seem to have seen it's day. Quite lumpy and hard. The pillows were flat and hard as well. I really do not like giving this review as Clara and the neighborhood were awesome, but I feel I must be honest and state that the apartment was quite uncomfortable. The boho chic sounds intriguing but be prepared that it can be overwhelming.