Ana was unresponsive when I landed at JFK, she failed to answer any of my many phone calls or texts also took her several hours to respond to my messages to her through the App. When she finally contacted me after leaving me stranded at the airport and forced to find somewhere else to stay, she was very rude and basically explained that it was all my fault and I should have just showed up to her house. Little did I even know it was her home or she would be there. That was my first time in New York and I’m not one to just show up after many failed attempts to contact her. She even went so far as to call me foolish. If your looking for a place to stay with no headaches I don’t think this place is for you.