The hosts were very nice and very quick to respond for any questions we had. The location is everything! It’s the perfect location for anything you’re trying to do. We moved around by foot and subway most of the stay. This is right around the corner from Times Square so if we ever come back, this is where I would want to stay again. The only killer were those stairs leading up to the apartment but it all worked out because I didn’t gain any weight while there (and I ate pretty bad too, lol.) if you’re thinking about staying here I’d say just go for it. You won’t be disappointed!