Raffaella was quick to respond, check-in was a breeze, and the apartment looked very nice. The location is great also.
I couldn't sleep at all though because it was extremely hot and dry (there's no thermostat in the unit), the bed is very noisy (when my partner moved it woke both of us up), the pipes are very noisy occasionally, and there was some mold in the bathroom between the tiles (I'm very allergic, so it set off my allergies). It was a nice place but unfortunately a terrible night of almost no sleep.