Diane was extremely nice from initial contact until our departure and always responsive. We feel we made new friends. We were a family of 4. Diane and Craig were more than accommodating and very welcoming. As hosts, they truly cared about us and made sure we had everything we needed to make our stay pleasant. It was a pleasure staying at their beautiful apartment. The place was immaculate and had everything ready. All the amenities listed were right-on and it is located in a very safe neighborhood. We would definitely recommend the place to anyone looking to staying in the NYC area or simply passing thru. All the buses and trains are very close and Time's Square is about 20 minutes away. Thank you for making our stay so unforgettable.