I had a great stay. It was clean, safe and you can't beat the location. right in the middle of timesquare. only thing is that the beds are very firm which I wasn't a fan of. But that's just a matter of preference. The staff was very friendly and accomodating. They let us check in at 11:30am despite check in time being at 4pm. overall it was a great experience. I would stay there again.