It was my wife and I who stayed here. The host Michael is friendly and helped us with whatever we needed throughout our stay. The shower was a nightmare with the temperature changing constantly on its own. But Michael fixed it immediately for us. The apartment is facing the back of the building so it is quite. The internet and TV work fine. It is a fifth floor walk which we did not expect. The building is very old and reeked constantly of smoke on the 2nd and 3rd floor. A lot of the times we could even smell it in our apartment. We also had roach issues on a daily basis which made cooking or preparing any food next to impossible. The sheets and towels were dirty so we decided to use our own. The bathroom is really small too. The bed is also not the most comfortable and creeks with the slightest movement. On occasions we saw rats outside the building. Though it is centrally located and close to Penn station, the block itself at night can get sketchy with some homeless people around the block at all times. Overall, not the best experience. I also think we over paid for the kind of place it is and since the cancellation policy is strict we could not do anything about it. We had to stay there for the month we paid for.