This was my first time in NYC, and Shanie helped make it an awesome experience. I only met her once when I initially checked in, and she was extremely nice and explained everything very well. The space is very private, clean, and comfortable. It is only about a 5-7 minute walk to the nearest subway, and about a 30 minute ride to Times Square. For the price, this is about as good as it gets. I would recommend it to anyone!