"Air BnB Host", that's how a guest such as myself would normally describe the individual/s who is providing accommodations. Maxine has superceded such a generic title. She has become a wonderful friend to me. My family and I lost my apartment in July, and we needed a place to stay immediately. Max went ABOVE and BEYOND to not only have a place available but she prepared an extra room that same day @ the last minute. Honestly it's only the risk of possibly embarrassing my kids and my mom that tears didon't stream down my cheeks. I was completely surprised by such an act of kindness and compassion that she showed my family and I. It truly meant everything to me and I would never forget what she has and still is doing for us. During my stay Max ALWAYS made sure I was comfortable. All of my needs were met with such timely response her communication was definitely beyond what I expected. Her entire unit is immaculate. Thank You Max for being a breath of fresh air. That's why I'm still here