I didn't have any interaction with Brady or Jeff, but check in was no problem at all. The house is clean and the AC in room works great. It is a very quick 10 minute walk to the subway and the area is very safe and lively. I suppose if you're someone looking to meet fellow travelers you could be a bit disappointed as interaction was quite limited - however I'm very happy to book places just as somewhere to sleep so it was fine for me. Would happily stay again.