Shunichi is a very responsive host. He was quick to respond if we had any problems or concerns. The location of this Airbnb is amazing, as a tourist you really are close to so much and access to a subway is easy. I will say that the place was much dirtier than anticipated. The photos were a bit misleading as it looks cleaner than it was during our stay. The bed was very comfortable though and Shunichi did extend solutions to make this right.