Carlina was extremely accommodating, despite my incredibly sudden and inconvenient need to find a place to stay. She responded very promptly to my communications both prior to and after booking. Her place was clean and the room private. Access to the building and apartment were very convenient. The location to the subway can't be beat. I did not spend much time with Carlina but she seemed like an extraordinarily nice person and certainly went above and beyond to help me with my needs. I would highly recommend staying here.