The host met us in person and was very friendly and helpful. He gave us some useful tips about the neighborhood, but of course we were already prepared as we knew we were going to stay at Times Square area! The neighborhood is one of my favorite in NYC, that played a big part in choosing this place. However, the apartment itself was even better than we expected! It was very cozy, very clean, neat and had everything we needed for the stay. Definitely 5 stars!