Requested an early check-in but when we arrived there was no one there to let us in. Had to wait several hours for someone to meet us which defeated the need for us to early check-in. The host was out of the country so trying to call him was unsuccessful. There was a friend he had helping him host, but she was pretty clueless about the entire process and all she could do was keep apologizing. A keybox for self check-in would be much more sensible.