Jack made our arrival easy with the key to the apartment left downstairs with a local business Everything was ready when we got there. The apartment was fully stocked with all the amenities, clean and even had some beer in the refrigerator. The East Village location in New York was perfect and the specific location of the apartment was close to shopping, restaurants and the subway- all in walking distance. It was our first time using Airbnb and we were very pleased. Jack helped make our stay in New York much more "authentic" as every day we could just go downstairs and have breakfast or grab a bagel and coffee or even do laundry and just wander the streets and see the real New York!