We were hours late and our phone died on us, which made communication difficult, yet Hilal roused himself in the dead of night to let us in, and was completely kind and welcoming. We had no further communication with him, but again this was our fault, owing to the demise of our phone. The apartment itself was just fine, as well as perfect for us because of its location near to our daughter's residence. All in all, we enjoyed our stay in Brooklyn very much.