Eddie was very helpful and accommodating throughout the stay. Happy to give advice on local restaurants and bars, or take a step back and let you get on yourself. Having your own private entrance gives you the privacy and flexibility to come and go without feeling like you're in someone else's home. Location is perfect, close to the local subway and only a 10 minute walk to union square. Eddie was flexible with checkout, we didn't leave the room until 16.00. Would recommend to anyone visiting New York, much better value then any Manhattan hotel.