Faigie was very welcoming and helpful to us. The place is big enough for three people and it’s completely private. The location is great, subways is 3mins away and there are many shops and restaurants near by. My only complaint is we could sometimes hear loud footsteps from above, especially during night, but it wasn’t much big of a problem. The bathroom was clean and all the required toiletries were provided. Also, Faigie offered is free coffee, tea and water, which was great! She is very quick in communication and a great host over all.