Lee is very nice and soft spoken and they were very accommodating by allowing us to leave our luggage until our afternoon flight. This is truly a bargain but there are a few surprises we were not prepared for. This is a bedroom in a small apartment that has 2 other bedrooms, 1 of which, is also on Air BNB. At any given point you will be sharing space with up to 6 people. In addition, there is a late night bar next door and constant sirens and traffic...bring ear plugs.
They were very accommodating when I asked for wash cloths and for the shower to be cleaned as there was about a half an inch of mold around the hinges of the glass enclosure. I have also suggested at least mid grade toilet paper and hand towels in the bathroom.
All in all, for the price this is a step above a hostel and if you love the East Village, like we do, a great place.