Cleo was extremely helpful and quick to respond.
The place was clean and stocked-up with necessities! Cleo added personal touches to the apartment and made it very comfy to stay in. FYI, area could get a little loud with the ambulances passing by to the hospital next door but that's just the beauty of living in NYC :) Cleo has ear plugs for those who may be sensitive to the noise.
As indicated in the listing, there is no TV. The wifi was fast so it wasn't really a problem.
Overall a great stay and would definitely come back!