Simon was great, very accommodating, easy to reach, quick to respond. The brownstone itself was lovely, the only caution is that it's a guest rental sort of place, so if you like staying in a place that's "lived-in" and more homey you might be slightly disappointed, but if that's not important to you then I would 100% recommend it. The neighborhood is great, alive, bustling, only short walk to subway, easy to get a cab, car service, etc.