James was very respondent from the get go. He was happy to book us for a 3 day weekend with only a few days notice. I made it clear that we would not be arriving until almost midnight, but that was not an issue. James made it easy for arrival by just leaving the keys and our name with the doorman. The photo of the studio is a bit deceiving because there is an array of stuff (mostly books) all throughout. It was not the cleanest place, but it suited our needs. The location was perfect, only about a 10 minute walk to Time Square and an even shorter walk to Grand Central Station. Aside from being a little cluttered, the space, price and convenience to the city was well worth it.