Staying here made my NYC experience so much more welcoming. Steph and Marie-Claire were very communicative and helpful when I had any questions and always offered to help with anything. The cats were adorable and mostly were in the background just chilling. The subway entrance was only a block away which was perfect to get to the subway and go to all the tourist attractions in lower Manhattan. I traveled alone and felt very much at home at this location and never felt uncomfortable or unsafe. I will def be staying here again in the future!