Martha was highly communicative and responsive throughout the reservation/inquiry stage; she was willing to respond to any concern I had. Our plans were fluid in terms of arrival time, but Martha was very accommodating, and met us with open arms when we finally showed up around 10pm on a Saturday night (having kept in touch with us by text during the day as our plans changed); she was very patient. She and her husband Pat are terrific hosts/people, and their home is lovely. We immediately felt at home, due to their warm welcome and hospitable orientation to the home. They've set up their home so the guest wants for nothing, and my husband and I felt like we were in an exclusive resort bungalow in Italy or somewhere! The home is peaceful, clean and beautiful; the hosts are genuine, good people; you will feel at ease and at home. We really couldn't believe what a wonderful experience we found. We were able to come and go as we needed/wanted, and never felt like Martha and Pat were hovering over us or intrusive in anyway. They respected our independence and privacy, yet were generous to share time with us when we were having breakfast or relaxing on their beautiful patio. They also went out of their way to help us with some travel options for our day in NYC; they really wanted us to have a great experience. We will definitely be booking again with Pat and Martha!