This is a great place! The amazing and super helpful staff is working almost 24/7 in the building office and ready to assist you with any concerns or problems. Communication is excellent. Great location on the Second Avenue with tons of stores and restaurants and 4 blocks away to subway stations. Comfortable kitchen for those who like to cook (big refrigerator, hard to find in NY) and spacious bathroom. It's not noisy even though it's on a major avenue (you can hear firefighters siren yes but that's NY). Thanks to the heating (which makes noise but you get used to it) it is nicely warm during cold days. There's also AC and you can always open the windows. The kitchen is very well equipped (but you have to buy your own toaster and there's no oven, as advertised). Great water pressure and temperature. The bedroom has lovely sunlight. It's a very secure building. Love the white walls and the modern furniture. I would say it's perfect for one person being very comfortable or 2 people being ok, but three would be a crowd. Smooth check in. Has a mailroom to receive your packages. Great wifi and cable TV. Nice storage space. As advertised, it's on a 5 floor walk-up so it can get exhausting, but they also have many other units in the building for you to choose. In any case, you'll have a great stay here!! Whatever you need you can ask the hosts and they will do their best to get it for you. They really care about their guests, nothing but kind words for them.