Kelly was extremely communicative, kind, and supportive when an unfortunate travel hiccup led to me shortening the length of my original stay. The check-in process was clear and simple, and the loft itself is cozy and cute, with an extremely comfy bed, a gorgeous view of the Manhattan skyline (the private roof deck is AMAZING), and truly one of the coolest cats I have ever met! Snuggles from Zion, Kelly’s sweet kitty/co-host, helped my travel stress melt away and made an unexpectedly short stay truly memorable :) Thank you, Kelly!