Sonia was very amiable and accommodating. Though my check in was not until after 11 am, Sonia was kind enough to agree to let me leave my bags early that morning. It was a pleasant surprise when she called me to let me know that I could check in after 9 am. The room was great, and the location was good. Great location for anyone wanting authentic South American food as many great restaurants are about 10 minutes away on foot.