On check in day, Fatiha did attempt to call me via my cell phone, however, there must have been a bad connection. When I answered the call he did not respond. We called each other back and forth a couple of times, but never communicated verbally due to what must have been a bad connection. We communicated via text and confirmed my check in time.
Unfortunately, when I arrived at the residence, he was no where around. Despite my many calls and texts, he never responded.
Fatiha never called me to find out what happened. He instead texted me the next day alleging that his door bell did not work. He offered no explanation for not responding to my calls or texts on check in day.
My suggestion, Fatiha should be much more professional with business matters, or stop offering services he is unable to deliver. If I were from somewhere out of town, I would have been stranded in an unfamiliar environment.
I am very disappointed and expect to get a refund shortly.