Kunchok was very helpful even prior our arrival. The place is as described, very close to the subway station, located in a Latino area that might be a bit crowded but feels safe.
The place is a very good option to stay in NY, easy to get to Manhattan, it is organized and clean, Kunchok is friendly and happy to help.
The only two things that could be better are: 1. There’s only one restroom, so sometimes is difficult to find it available, and 2. the heater was sometimes too high and/or noisy at night.