Jenifer responds as quick as possible to her messages and was very accommodating. My friend and I caught a red eye and landed in New York early in the morning before check-in and Jenifer allowed us to drop off our luggage and freshen up for the day before our room was ready and the same when we were leaving. Our room, including the dining area and bathroom were both very clean and tidy. The neighborhood felt very safe, and I did not feel like I was in any danger while staying there. If you are looking into staying in Brooklyn, do not hesitate to book your stay with her.