The beds were very comfortable and it was nice to have air conditioning in every room after a hot day out in the city. There was plenty of space and Donna made sure that the sleeping arrangements worked for us. Internet worked well, kitchen was stocked with everything needed for cooking, though we only used the microwave and kettle. We did not meet Donna, but keys were left with the door-person. She left her number in case we needed to reach her but there was no need. Our stay was very nice and we would recommend this place to others.