DETAILED EXPERIENCE (JULY 2022)
The Airbnb location is right in the heart of Chinatown which is very convenient and is close to a lot of restaurants. Check in was an easy process and host had us say we were her friends which was kind of weird. But the actual room.. was a horrible experience. We arrived late so we were unable to leave that night, but we left and booked a hotel after one agonizing stay. I am unsure why this listing has high ratings/comments but I can assure you it is the opposite. Wish I can post photos on here for a more accurate review.
We were in room 2. The sheets and pillows smell like they’ve never been washed and the ONE towel they left for us smelled MOLDY. There were questionable stains all over the sheets and blanket. Nothing smelled like it has been washed. We reached out to the host and she said she’d have someone stop by the next morning and inspect it and then give us new sheets. We literally slept on our towel and didn’t even use the blanket. Why is there no clean sheets that we could grab ourselves? We were not comfortable with stranger in our room with our valuables. Honestly, it was so untidy and miserable, we had to immediately leave. We did not feel safe and it was just so dirty. $106/night for this treatment when a hotel is nearly the same price? Yeah we booked a last minute hotel room and got the heck out. Other than that, the room was okay because there is a smart TV and working AC. Be aware that the window is soooo thin, you can hear people breathe outside.
The common kitchen area was clean but the bathroom was terrible. The light switch was covered in dust and dirt. There was someone’s panties in the medicine cabinet (I am sure the other tenants did not leave that there either so was this place even cleaned?). The toilet paper holder was broken, for how long I have no idea. We took pictures for proof and wish we can post it on here. This would be a great update to Airbnb. We also found 2 roaches, which may be “common in NYC” but it is ridiculously disgusting that nothing was done to keep them out. The host states that there is construction nearby that could be the cause — but if you knew, why didn’t you warn us beforehand or take precaution?? Also, you will be sharing these common spaces with strangers but there should be some upkeep by the owner if we are paying a $65 cleaning fee.
This could appeal to those who just want to stay 1 night and leave immediately but anything longer.. rethink booking.
Overall, the room is not as tidy as advertised. Photos are not updated. Host has multiple listings of the same room — PLEASE read the reviews, they are NOT lying. We had to contact Airbnb and work out a refund because it was just horrible. We were able to get a partial refund but AGAIN PLEASE READ THOSE NEGATIVE REVIEWS.
***This will be our last time booking with Airbnb.