We came in around 5PM, and as promised, Dee left the keys in her mailbox.. The room was clean and welcoming. The room is quite large, the bed (we have trouble finding beds that we like) is firm but not hard, Perfect. Dee visited when she got home that night and a couple of times after while we were there. She answered our questions and was very helpful. Her cats are so friendly and visited whenever she was there, sometimes staying after for a longer visit. We were there 5 days, and enjoyed the accommodations.