Stay was overall fine. Access to East Broadway station was great and the bus was literally right outside the door. Neighborhood and apartment building was also quiet. Room was smaller than expected — the bed expands into a full size and you have 4 inches between the end of it and the wall, so it was a bit cramped for 2 people. We didn’t realize that the other room was being rented out for airbnb was well, so keep that in mind if the other tenants are loud or something. The other tenants were fine for us.
The main issues we had weren’t with the location or the apartment itself; it was with the overall experience. Check-in instructions were nice and clear, but the keys weren’t in the safe box when we arrived at 4pm, an hour after checkin time officially is. When we checked into the room, there was still people’s luggage in our closet. Body wash and shampoo were listed as amenities in the listing, but were not provided at all.
Maria was prompt in responding, but overall it was just ok.