Jennifer and her team of professionals were amazing. My wife has a very high standard (our apartment is modern / with brand new furniture from West Elm and Pottery Barn)...and was still good with this property on a temporary basis. While it's small, it's bigger than I had though (two closets). The floors are nice and the building is a clean, quiet and well maintained elevator building. The service component was great. We did have an issue with our heat but it was fixed quickly (the team is highly responsive via email!). When we requested a spare it was there when I got back. Only ongoing issues were a weak wifi signal and only having basic cable.