Everything was exactly as described! Tara also went above and beyond to let us check in a tad earlier due to our flight landing time. The only thing I will have to mention is that you do hear walking noises from people upstairs due to it being a basement. But all in all, it was a lovely and cozy experience! Super clean, beds are comfy and you pretty much have everything you need for a cozy trip to nyc. I would definitely come back here again!