Aminul was more than helpful. Very responsive. The home was extremely clean and tidy. The only issues I had was the guest staying in room #4 (right next to me) during my stay (who I assume was the cleaner), had constant guests (I mean there was at least 4 people in that one room) who played music til 2am (I have audio) , and constant smoking inside the home. Also, her male guests kept leaving the toilet seat up (which is annoying, although I just hover over any toilet seat). They even spoke loudly about other guests in the home, saying rude comments. Unprofessional. But for the most part, it was a secure and clean environment.