Suzette was lovely and very available to address any of my needs (i didn't have many because suzette as a host had anticipated most of these!). she is a great communicator, and responded very quickly to all my emails. the apartment was exactly as she described and exactly as pictured and this is so important if traveling far from home, when comfort and security are of primary importance. personally, i need to cook when i travel, and the kitchen was well stocked with utensils and had a good oven/stove and essentials like cooking oil, garlic crusher, sharp knife - these are the little things that make all the difference to me. the apartment was very comfortable, very clean, well appointed, central to the subway and in a great neighbourhood. just perfect. i highly recommend this apartment and suzette as a host! thanks suzette.