Clean, spacious room and relatively as described. Michelle was very business like in emails and we never met her, which was fine. Overall the stay was ok and fine as a stop over. In addition, as the adjoining guest room only has a thin door separating it from the small bed alcove, you can hear the guests next door. This prevented me from sleeping one night. Michelle is very accurate when she says "only starter supplies given". We were only given 1 toilet roll between 3 people for 4 days stay so come prepared! Overall fine location, 10 - 15 mins walk to the subway and 40 mins subway journey to get to Time Square.