Great location where I needed to be especially with a rental around New York! Will likely come back and reserve it out again! Communications were emails and texts, but it was sufficient for me since I was out in the morning and back late at night travelling around New York, New Jersey, and Pennsylvania. Great first time sight seeing! I highly recommend getting a rental if time is short on your schedule. Plus, bring your own toll pass when you rent a car; save $$$!! Get gas before dropping off rental at Newark Liberty Airport; it's hard to find gas stations close by the airport.