My fiancé and I stayed with Ingrid for 3 nights in December. Despite our flight being over 4 hours late, Ingrid stayed up beyond midnight on a work night to welcome us. Throughout our visit she was helpful, willing to advise and had suggestions for what to do (although there is no shortage of activities in NYC)
The room was comfortable and despite cold temperatures outside we both felt the room was warm. The bed was comfortable and living area was great. We were happy with our stay and would recommend.