Excellent communication! She was able to guide me to the location without a problem. The map and the pictures she offered were accurate. I really liked the room. It was clean, the bed was extremely comfortable, and the best part was the window. In the morning the sun shone beautifully through that window. It was really nice waking up to such an illuminated space in the morning despite being in the city. Shower was clean and she even had shower items for use. Location was perfect since there are a bunch of different restaurants nearby. Jessica was very friendly and I especially appreciate all the food recommendations.