The woman who checked us in was very kind and helpful. She was also responsive and easy to get ahold of. There was a lot of communication, which was good. However, the place itself was a let down. There was no extra toilet paper or paper towels. The bath towels were dirty and covered in stains. They also smelled of mildew. The bed only had a fitted sheet and a comforter, no sheets or other blankets. And the extra blanket in the closet was so disgusting looking that we refused to use it. The location is decent because it’s right next to central park, but the apartment complex itself is gross and smells really badly while walking up the steps because the garbage cans are right in the lobby. Not worth the price, in my opinion.