Sandra and Thomas have been highly responsive prior and during stay. There were a few things that needing addressed but those were due people checking out the same day we checked in. Cleanliness was not too notch but then again we are not picky. Tons of places to eat, groceries, and safe area. If you are a light sleeper might be tough due to being a 3 flat, so come prepared if you are a light sleeper. Would recommend and stay again.