Alexa was very good with communication, cleaning was not ok not completely bad but need more improvements, bathroom has been with a lot hairs inside shower, kitchen cabinets was dirty and they don’t provide shampoo or conditioner we went to store to buy them, Alexa was very nice to offering refund for the cost of the shampoo, conditioner and soap but after check out she stop to replay and never refunded … I didn’t expect any refund but if you offer one just keep your words means more then $ ….also wifi was really bad we can’t even enjoy one movie because was in and out …everything else was good not a nice neighborhood but convenient to a subway !!! Thanks again