Patricia was a great host, very helpful and answered all questions quickly via text. Our flight was delayed and she was able to accommodate a later check-in and check-out time. The loft itself is very cool, just as shown in the pictures. There is no full kitchen so if you plan on doing a lot of cooking this is not the place for you. Some other things to consider: there is no TV (lots of games and wifi), no closets, 23 steps to get to up the loft, and about a 10 minute walk to the closet metro. All the above were not an issue for us, we were a group of 6. The neighbourhood felt very safe and relatively quiet compared to other NYC areas.