Overall a very pleasant stay... Communication was excellent. Convenient and safe location. Clean and comfortable bedding and towels provided. Felt like a sanctuary from the chaos of the city. My only disappointment was that because there is only one small window AC unit in the living room and the layout of the bedroom and kitchen (around a corner) the bedroom was uncomfortably warm for me. It was a hot and muggy NY weekend. I had planned to sleep there, and put my son in the airbed in the living room but was unable too. Luckily he didn't mind much so we switched, but it wasn't ideal. Other than that we were very happy.