While I’m pretty new to Airbnb, I had three wonderful experiences with similar rentals in the area, however I went on a limb with this listing since it had no reviews and what a mistake I made. I am currently requesting a partial refund for my stay as the listing is far from described. However The owner has yet to respond to my requests and need to follow up with my options. The listing is up a metal steep creaking staircase similar to a fire escape and while the owner was aware that I was traveling with just my three year old daughter, she failed to mention the level of difficulty it would be for us. If I was aware of the rusty staircase I would have never stayed at this listing. Upon arrival during a winter storm the door was locked and we waited 45 minutes for someone to let us in. Once inside there is a deadbolt for the door but once you leave there was no way to lock the door and secure your belongings. Regardless of that, the stove was inoperable as it would set off the fire alarm instantaneously making you think it was leaking gas. The toilet worked a few of the days and the shower would back up in the tub. Airbnb’s are supposed to be a home away from home and this place does not exude a homey safe feeling. The listing is highly inaccurate and claims great views— the front window appeared to have an automatic bullet hole through it.