We had a fabulous 4 days in Williamsburg. The apartment is located in an absolutely fantastic area and is very good value for the location. We didn't meet Jaclyn but communication was still fantastic and we received lots of amazing tips and local recommendations for our stay. The bed is super comfy if a little small (we were staying as a couple and are not huge people although are quite tall..) The blinds were also a bit of an issue to close due to being broken by a previous guest.