This was the first time I used Airbnb so I wasn't sure what to expect. Juan was super helpful and was easy to get in touch with when I had questions both before getting there and after. He gave me good and accurate direction on how to get there along with giving me recommendations and suggestion on what to do in New York as it was my first time there. The apartment was clean, bed was comfortable, had a/c in every room, as well as netflix on every tv (which was nice to have) and he even had frozen pancakes for breakfast. The apartment is in Washington Heights which is upper Manhattan ish, and is about an hour from Laguardia airport and about a 30min subway ride to downtown/time square area. The 1 and C are both located about a couple blocks from the apartment with made it really convenient to get around. Juan also gives you a key to the house so you can come and go as you please at all hours of the day. Overall I had a great experience here and would definitely stay here again.