Great location, close to manhattan 16 mins by subway depending where you are going. A lot of restaurants, shops, close to Bedford station. We used to live in Upper West and we had been to this area before, years later, we sort of remembering some stuffs :) 2 bedrooms are rare to get or you will pay a lot of money. Louis is very helpful and responsive. Master bed is comfy. I'm not sure if they cook sometimes, but the pans need to be deep clean or buy a new ones. So, we just boiled the eggs for breakfast instead of frying. We are a family of 3, eating out everyday is not really the best options anymore especially with a preschooler. Everything is great, although the CONS: it can get get noisy, yes that typical NY street noise, since it's not high rise, only on 4th floor. We are just not used to it anymore, you can hear garbage trucks outside the apt early in the morning, sirens, someone stopped outside the apt at 4am playing Caribbean hip hop music super loud, like a sound system.....you get the pictures. We didn't really get a good rest in the whole 5 nights, bedrooms are all facing the street, except Thanksgiving night, it was pretty quiet for NY. Master bed doesn't have blackout blind like kids room. Overall, it's comfortable and convenient.