Adam is responsive, attentive and helpful. He helped address issues as they arose, even while on holiday himself, and was flexible when we needed to change dates last minute.
As this was a new, un-reviewed listing, Adam was kind enough to provide us access before the booking to verify the accomodation.
The apartment is on the first floor of a brownstone on a quiet street, is quaint and has all expected facilities, such as heating, cooling, kitchenette, TV, etc, except for a washer and dryer.
The apartment was missing some essentials, such as dish washing liquid and hand sanitiser, which the cleaning company had overlooked. It was also missing instructions, for example, to the WiFi. With that said, Adam was quick to provide information and offer solutions that remediated these issues.