James was there to welcome me and help carry my small bag up the last couple of flights of stairs. The apartment is exactly as pictured, comfortable and cozy, and the location really can't be beat - close to Penn Station and far enough away from the craziness of Times Square to feel as though you're in a real neighborhood. There are tons of restaurants (James will give you a list of his favorites nearby and the one I tried was great!) and the subway, at Penn Station, will take you just about anywhere you want to go. I thoroughly enjoyed my stay.