The hotel served its purpose and the location was great (very close to Times Square), but they were lacking in several areas.
Firstly there is a fee that you have to pay up front when you check-in ($50 per night) which I feel should have been made more visible.
The amenities/service were alright but our room was missing a shampoo bottle compartment from the beginning so we had to request one be given to us.
When calling the lobby to request a set of utensils we were told that they do not provide room service and we would have to come to the lobby and pick them up.
The WiFi is also quite terrible. My girlfriend and I were not able to even make FaceTime calls without it showing as poor connection.
We also found a dead roach in the closet, but other than that room was generally clean.
If you only care about location it’s pretty great but when factoring in the daily fee, it’s not really that great of a deal.