Place was very clean and as described. It seemed bigger to me than what I expected. Klara responded quickly when so had a few questions. Bed was very comfortable, especially loved the pillows. Would definitely request again if available. Only con was as they are still working on building the elevator is still out, though they said it should be fixed in about 1-1/2 wks. Heat was a little warm for me, but is really the buildings setting and can’t be helped.