Check in was a breeze. Perfect location and the space was wonderful and stylish. Ray was very responsive to texts and offered to help with any special needs we had. This place has everything a traveler would ask for. Comfortable bed, all sorts of books and DVDs for down time, washer/dryer, tub over shower, wonderful, functional large kitchen (large for NYC standards), so many great places to to eat all around you. They provide shampoo, conditioner, soap, lotion, dish soap, hand soap, towels, sheets, extra blankets, espresso pods, cups, glass, adult and children's dishes and pots/pans. It was too cold for us, but I imagine the outdoor space in back would be a wonderful spot as well. NYC in general is not a quiet place & with bedroom at front of unit and owner above, it is a good idea to bring earplugs if you are sensitive to noise.