Shanika was very communicative from the right from the start! I booked my lady a stay during her 17hr50min layover in NY (which was from the hours of 2a-7p roughly) and Shanika made a very hospitable and kind custom accommodation for her for that exact time frame. She was even awake to greet her in the middle of the night, ha! And when it was time to leave her cozy spot, she had made warm farewell to my beloved one with a few kind words and some great snacks for her travels ahead!
Shanika, thank you for being suuuuuuch a wonderful host!