Minh was flexible and allowed me to check in very early. My room was ready on arrival which I wasn't expecting at all so it was a nice surprise. The bed and pillows were very comfortable. The room is quiet, facing into a courtyard. The location is very convenient. Don't expect luxury but having said that it has everything you need for a stay in NYC. The place is definitely great value and I highly recommend it. Sad I cant stay there again when I am back in a few weeks.