Deon and Monique are wonderful hosts; super-fast communicators and attentive to all of our needs.
Their property is relatively new to Airbnb so there are a few amenities and details they are still working out - like stocking the kitchen with all the necessary tools, etc - but overall the unit is great. Lots of room for our family of five to spread out and relax after a busy day in the city.
The location is a short five minute walk to the C train into Manhattan. The neighbourhood is great with some tasty restaurants nearby. It was very quiet and we always felt safe.
Monique went above-and-beyond to ensure my parents were able to check in late at night alone as my flight was cancelled and I wasn’t able to arrive until the following morning. She waited up in the unit until they arrived and let me know they were safely inside as they did not have a phone that worked in the US and could not communicate with me. I was so relieved to have this stressful situation so thoughtfully dealt with. It’s not very often in life you meet people as lovely and kind as Deon and Monique!