Overall we had a good experience and the actual apartment was perfect for our family of five. Having two newly renovated bathrooms was the best! What turned out to be the only problem was the front lock key. Apparently new keys were made but the lock on the outer gate was loose and the keys stuck. We got "locked out" until my husband returned one night and we had continual trouble locking, unlocking and un-sticking the keys. Also, there was no cable. We had no TV for the week. Ok - we were forced to talk to each other - but I really did want to catch up on the news. The internet was sketchy and not reliable. However, there was balcony the kids thought was terrific and the beds were very comfortable. Most important - the place was clean! So I would recommend this apartment - as long as you don't mind the walk-up. Just fix the front lock, please.