My first stay with Airbnb and what a nightmare right away! The host was unpleasant and rude from the get-go. Despite myself being a grown woman she made me feel like a child who misbehaves all the time. Instead of a warm welcome I got a bunch of strict DONT’S that didn’t match the description of the listing. The house (including my bedroom) reeked of cigarettes and weed. There was no dedicated workspace anywhere in the house. I inquired about it in advance and was reassured that there was an adequate table in every room. Instead the host told me that I should use a nightstand as my desk for an 8 hour workday. I was also offered to work at a small round dining table surrounded by barstools which was littered with her personal belongings and food and clearly was not a dedicated workspace. Next issue was with the mattress and linens. The sheets were as polyester as they come when in her listing she claimed that the room came with 1000ct Egyptian cotton set. And for some odd reason the mattress had its factory packaging (a thick plastic wrap) covering it under a mattress protector and a fitted sheet. I’ve never seen anything like it before. Sitting or lying down on it was unbearable (imaging sleeping on a plastic bag). The noise and the heat retention kept me up all night. But the last drop was in the morning. I messaged the host in the middle of the night about all the issues. For a reason unbeknownst to me she decided to come bang on my door and attempt to enter the room at 7am. After that happened I promptly called Airbnb customer service and safety line. They were able to get me out of there, provide a full refund, and book me a new place with no issues. At the moment I’m enjoying the new Airbnb and having zero issues. I guess it was just bad luck with the first place