We had a great stay and the location was excellent. They have locks for your luggage to hook it to the railing allowing one to leave luggage before or after check in/out which is super helpful. It’s a short five minute or so walk to Times Square which was awesome!! Our room did have a problem with the shower leaking, which after we showered we realized that’s what the curtain was for. If you see a shower curtain in your shower, even though it seems unnecessary with the glass door, use it. And, the kitchen sink area smelled like mildew which hopefully they will soon rectify. The stairs were a little tricky but not uncommon for the area. The room felt nice and clean and safe, and the bathroom was nice and updated as well. Small but really all that is needed if you’re going to be out in the city most of the day. Overall great location and happy with the room, and the ability to drop luggage adds extra value!! Recommend giving them a try, the location is worth it!!