Alan is an amazing host. He responds quickly, is quick to assist and give tips. The apartment itself has three rooms, a dining area, kitchen and bathroom. Each room is equipped with a TV. The apartment has electronic locks and keys for each room, so there's lots of safety and privacy. The apartment itself is about a 15 minute walk to the M line and 20 minute walk to the C line, both of which take you into Manhattan. There's a bus that runs to the apartment from the C line that drops off a block away (but doesn't run to the C line). There's lots of convenience and laundromats stores around the area, though it's mostly residential until you get closer to the C line. I generally felt safe walking back to the apartment, even late at night.