Our stay was good overall. The apartment was very clean and well located. I would actually say it looked better than the pictures. We had a valve break in the back of the toilet during our stay and Liz got it sorted out very quickly and was very responsive. She is professional but the air Bnb also feels homey which is nice. The building is a negative. The stairs are very uneven/unstable, smelly, and there is quite a climb getting up to the apartment (we live in a four floor walk up and still found it taxing). It’s not a well kept building and for the price we would have been very disappointed with the stay had we been paying for it. My company paid for our stay and the total came to 4000+ for 13 days. The apartment is nice but I’d only say it’s worth that price if a union sq location is essential to you. We live in NY so it’s not general NY prices we were balking at. In general Liz was responsive, check in was easy and the apartment was very clean. She did hound us for a review which we did not appreciate.