The room is large and the apartment is very clean. This place is okay for a couple nights if you are here for tourism. Wouldn’t recommend for a work trip.
The check-in process is confusing and requires you to arrive at an exact time, which is impossible when you are traveling from abroad and navigating NYC traffic on arrival. The buzzer downstairs doesn’t work and you are supposed to wait until another resident of the building lets you in… listing says there is a lockbox for self check-in but that is inaccurate.
The check-out time was also listed inaccurately (it said noon but was asked to be out by 10am.)
Wifi went out for a few hours on my second day and when I texted the host to notify her, she said I should have contacted her through the app. ( That’s impossible if you rely on wifi to access the app!)
On my third day I was essentially told that the host had friends coming over and it would be best if I wasn’t present in the apartment during those hours. It worked out with my schedule that day, but what if someone has work or is feeling ill and needs to rest?
While I understand the host decides on house rules (shoes off, toilet seat cover down, wipe water from the sink…) the way and tone these were communicated on arrival and through the app made me feel like I was crashing at a reluctant relative’s house, rather than paying for accommodation. I have never written such a lengthy and not-so positive review on airbnb before, but this was not the best experience for me as I felt like my presence was merely tolerated.