William and his wife were warm and kind. The bedroom was nice and having a TV was great. However, the place was dirty. The bedroom was okay but the comforter had stains on it. The bathroom was just gross. The shower didn't have hot water and didn't drain properly, so my feet would have been in a puddle of water. My girlfriend did not use the shower when she saw things floating in the water that had accumulated. It wasn't bugs, more like dirt and hair and random pieces of plastic. The shower walls were dirty, so was the sink and mirror. We liked them and their home. But it was entirely to dirty to be comfortable.