Lovely, comfortable, quiet apartment. Juan was very responsive and accommodating. All systems worked well.
Check-in was challenging, mainly because I had not realized that NYC has rules against short-term rentals in multi-unit buildings, so being given an incorrect (nearby) address started everything off a bit wrong. Then being met by a cleaner, given one right and one incorrect set of keys, given a password but not the wifi router, made for more initial chaos than I expected. (Especially as it wasn't 'til we left at the end of the week that I understood the NYC-wide reality.)
Nevertheless, Juan was immediately responsive via text, so things got sorted quickly once I figured out what was wrong. (Though do test ALL sets of keys you are given!)
I found the master bed very comfortable -- my son said the queen bed was fine -- only issue on both was a too-warm duvet/comforter given that the season was changing from spring to summer. A decorative blanket was on the king that worked well inside the duvet cover in place of the heavy polyester comforter.
A/C worked well, though had an underlying schedule programmed in that reverted to a much higher setting, so it took a few more readjustments than you might initially expect.
View was a lovely surprise and did much to make being in the apartment very pleasant. Local services were within a block (small grocery store, bagel shop, dry cleaning, etc.) and the area felt very safe and clean. Cross-town bus was half a block away, subway less than 10 mins. walk -- all good.