5 stars!! Henry is super kind, easy to communicate with, & hospitable. He allowed my family & I to store our luggage free of charge prior to check in while we grabbed lunch. He also would check in periodically to ensure everything was going well with our stay and remind us that he is available if needed. The unit is super cozy & just a 6 min walk to the Empire State Building. It also felt safe walking around the area. I would stay here again & recommend to others :)