Gretchen is an excellent hostess. She was kind, affectionate, attentive, patient, approachable and respectful. She was always available to help us and answer our questions. The apartment exceeded our expectations. We were a group of 7 with children and we felt like we were in our own home, clean and welcoming. The neighborhood is quiet and peaceful. We had nearby small shops, the subway and laundry. The youngest one of the family (5) said the one thing he liked most of NY was the house.