Paul was great! Good communication, met us outside and the apt. was as he described. (You may want to take into consideration that we live in a quiet country place usually), but It's important for people to be aware, it's a super noisy apartment! The train literally goes by the windows. Which is a by-product of it being a fabulous location in terms of access to subway and fast to get into Manhattan, but definitely between sirens, horns and trains, this isn't the place for everyone!