Verena and her home were perfect. My wife and our two daugters stayed and felt comfortable and ay home the entire time. Verena was there to greet us on our arrival and give a tour of the house which is quite large especially for NY. Verena was willing to answer questions and provide help at any time and is a great source of info on the local fair. The home was very clean and exactly as advertised but better. The location couldn't be better in relation the the train station and Crown Heights is such an diverse and great neigborhood you'll feel comfortable walking around and hitting the bodegas at 2am. Any one, family, or group that is travelling to NYC would be blessed to stay at this home and would rave about after also.