Larissa was a pleasant, polite & prompt host. She assisted from the time of booking to check out. She truly was warm & welcoming regardless of the language barrier. The apt was homely & very clean. My personal favorite was the living room which was decked with a Christmas tree & an electric fireplace. We had cooking utensils and even some cooking ingredients/seasoning at our disposal which was very impressive. It really felt like I was in my own family home. The apartment was cold sometimes but by contacting Larissa she would actively get in touch with the super to remedy that issue. Larissa was basically available 24/7 which was above and beyond service. Overall, my family enjoyed the stay as it was our first Christmas away from home. It was a nice place with several useful amenities. I recommend this place as a top Bronx choice. We will definitely be staying again, hopefully we return for Easter 2023.