The overall AirBnb rental experience was OK, having had (mostly!!) excellent and some not-so great experiences in the past. Firstly, we arrived and the cleaning person was still there, we agreed with her that we would come back in an hour. It was moderately cold out and traveling into New York we were ready to get into the place. We came back and she still had not returned, leaving behind her cleaning supplies and all of the linens, towels, etc. Contacted our host who was a bit blunt and vague - and said she would be back to finish up .. took awhile.. It ended up being several hours after our check in time that the place was actually ready. Things happen but this dragged on and they didn't seem very phased. Also, things about the place were just off .. the TV was small and literally 8 feet in the air so basically unusable, broken shades, stained things, door to patio wouldn't lock, lights were ridiculously bright, just felt unfinished and strange ... on the cheaper side though.. B-