It’s a very cute place with a lot of personality. It’s in an older building but great location, very close to the L train, so easy to get to Manhattan. Lots of cute coffee shops and food spots nearby. Christine was quick to respond.
However, the cleanliness of the apartment made my stay less than ideal and had I known about it fully, I would’ve stayed somewhere else. The place wasn’t professionally cleaned, and the most alarming thing was the black mold and hair in the bathtub when I checked in. I found stains in the bedding (both on the duvet and the bed sheets) and on one occasion what looked like a bed bug, but not totally sure. I raised it to Christine and requested a change in bedding, as well as the mattress steamed. She didn't do either. She did tell me she ordered new bedding, which didn't arrive until after my stay was over (even though I had a week left in my stay when I raised these issues, and amazon prime exists, but idk) but hopefully the next guest will get to enjoy it. The place was pretty dusty, and the shared kitchen had fruit flies from the garbage, which was always full. Christine offered to refund my cleaning fee, (however hasn’t done so yet), which I found a nice gesture, but ultimately I would’ve happily just paid a higher cleaning fee for a clean space.
When I checked out, I was in a hurry and I missed the checkout instructions to leave the key in the lock box—instead, I left the studio unlocked and left the key on the table inside. Christine called me to ask about it after I checked out, to which I apologized but she swore at me, scolded me for missing the instructions, and hung up on me. I understand her point of view, and that she was under pressure to clean for the next guest, buuut it didn't feel great obviously, and being reactive like that wasn't professional in my opinion.
Overall I still loved the neighborhood, but this airbnb experience felt like living with a bad roommate and I would've chosen something else.