Highly reactive when sending some message. The appartment is well located and conform to the description. The kitchen is well equiped. Nevertheless we had difficulties to sleep well because of the lack of curtain on the windows (you'll be waken up at 07o clock in the morning, not so convenient when you are in holidays...) The appartment is not very well isolated of the noise from street and neighbour. The keys were in a lockbox not convenient at all: difficult to find and when we left it has disapeared. No direct contact with Robert to provide us some advices to visit the city, what a pity it should have been great and is basis for air bnb.