While they were prompt to reply when we expressed our concerns. They failed to inform us upon arrival that there was a refrigerator in the kitchen that had residue from rotten food in it. They sent their son to let us in, he was very nice. Unfortunately they told him to tell us that the appliance had broken then very day so we could not use it. This is impossible given the rancid smell that came from it and the abundance of fruit flies that poured out upon opening in. In addition to the ones that were already present on the kitchen. It simply did not add up. I suspect that the refrigerator had been broken for some time and they neglected to move it or take care of the fruit flies before our arrival. Additionally, mold was growing from the ceiling in the kitchen that was substantial. It had to have been there for quite some time for it to spore so much. This was a huge concern for me as it is a health issue. I would have never followed through had I been informed of this or had accurate pictures been posted.
Had I know of the fruit flies, the mildew and unkempt bathroom, and the mold on the kitchen ceiling, and that we would be kept up until almost 2am each night because of children or someone stomping upstairs, I would have taken my money elsewhere. I feel incredibly mislead.
We would have gone somewhere else but given the festival and the cost we simply could not use that option. Very unfortunately first experience.