Lisa is so amazing and accommodating. She let us check-in early at no charge (I would not take this for granted though because it depends on her availability and if the room is ready). She even offered to hold our luggage after we checked out so that we could go around and explore NY. She responds very quickly to messages through Airbnb which makes communicating and planning super easy. The location is so close to Time Square, Central Park, Broadway shows, and a lot of good food. The room and bathroom were simple and clean. She was ok with us coming in late at night as long as we weren't too loud, which is completely understandable. Overall, I had a great experience and would book with her again if I come back to New York.