We have stayed very comfortably in this room. The kingsize bed is super! Carol responded always very fast when we made the reservation, but we hardly have met her personally, only one time. We met a servant and later we have met the owner Joy who was very friendly. We regret we could not open a window during the night for some fresh air. The airco is good during daytime but making too much noice when sleeping and is situated close to the bed. A minor point is that during our stay we had to ask ourselves for changing towels for clean ones, and toilet paper. Location is super and we surely recommend the room!