Michael greeted us warmly at the entrance to the apartment building. He took the time to show us every detail in the room, and was prepared to give us tips about touring the area. My boyfriend and I each got a set of keys to get in and out. The room was wonderful, and the bed was SUPER comfortable. There were plenty of pillows, blankets and towels. The fridge was full of bottled water and there was a basket full of delicious snacks. The TV had cable and was on when we arrived. It was a perfect space for us, we could lay around watching tv and working at the desk before we went out for the night. The walk to the subway was really quick, even in the freezing temps of January. Highly recommend!