I've stayed at Airbnbs before, however this was my first I arranged and booked myself.
Honestly, I can't get over how amazing Anna is as a person and as a host. Anna has gone above and beyond from start to finish. We had some issues with payment being accepted over Airbnb right at the start, and Anna was on the case with not only helping but organising transatlantic calls between Airbnb and myself.
Once the payment issues were solved, Anna kept in touch with me closer to the time to let me know about weather reports and also helped me organise birthday balloons for my mum for when we arrived at her wonderful place.
In the words of my mother, "Anna runs this place better than a boutique hotel" :)
Anna's hospitality and warmth not only made our trip even more pleasant but we thoroughly looked forward to coming back to a beautiful and more than accurately described apt to rest our feet and cosy up.
Thank you as always. I feel like I can't thank Anna enough for this lovely experience!!