Overall, I think what Sophie did was fair. But still, I think this experience could have been avoided. First, she forgot to send me check-in information and I stalled for 30 minutes in front of the door, lost. For the duration of the stay, she just would not respond!
Also, I had put my dinner in the fridge, which I thought was shared by guests. 5 hours later, my food was gone. I asked Sophie about this, but she did not respond.
The neighborhood seems a bit unsafe. I could hear coughs or whispers from the next door. Basically no sound barrier.