Jack's apartment was the perfect home base for my recent trip to NYC. My bf and I felt like real "New Yorkers" by staying in the Lower East Side vs the typical Times Square. The apartment felt safe, bed was comfy, shower was hot, and the personal heater fans made a chilly night completely comfortable. Jack also left the fridge stocked with items such as yogurt, OJ, etc., which was very nice/convenient in the mornings. The Brita water filter was also a nice little plus. I'd definitely recommend Jack's apartment to anyone who wants a real NYC experience. We never met Jack in person, but he made the check in/check out key drop process very simple and also was very responsive via text regarding any restaurant/bar suggestions we asked for. Oh and the subway is only a few blocks away!