Several things did not meet our expectations, but the place is a great location, close to trains, nice neighborhood. We did not have a good experience with check in (according to the listing, we should have been able to check in anytime, but we were very limited by Katherine, and we were given keys by someone else and not shown where the place was or given any guidance. Door was very difficult to open, kitchen was not dirty but very worn, bathroom and several towels had hair on them, shower didn't drain, several lights were burnt out, air mattress had a hole in it (she offered a replacement and had someone bring it by at 9:30 pm when we were already asleep without checking with us first), air conditioner was too small to cover the whole place. I think the place could have worked out if they took more care in making sure that things were clean and needs were met.