Nicholas was prompt with his responses and was very accommodating with our requests! He also very kindly offered us dinner at his pizzeria when we first arrived after a terribly long day. The location is a 3 min walk from 2 Ave U stations - F line and N line. Plenty of shops and diners around the house as well. Takes about 1-1.5h to get to Manhattan via subway. Bed was comfy and the sofa bed was good too. House doesn't have a hair dryer and conditioner for ladies to note. Other than that, we enjoyed the netflix immensely and the comfort of the house.