Check in was at 3p, and all I received was an "Reservation cancelled" email at 10:43 THAT MORNING. I in route to NY from another state & had to figure out what was going on. Since I booked and received her information, I texted her phone. I don't understand the point of verifying identities, exchanging numbers, etc, if I'm going to just be cancelled via email with no explanation. Then when I reached out to her on the app, she said there was a water leak and sorry for the inconvenience. I was en route with nowhere to go & had to stop somewhere to talk to Airbnb support until I found new arrangements. This took a while and I was under a tremendous amount of pressure. After that, a major situation happened in Delaware. I95 was shut down so I got set back for HOURS. I honestly lost an entire day, all due to the abrupt cancellation that morning. It would be helpful and more considerate if the host would reach out instead of getting a generated email. I was disgusted at how it was handled.