We ended up in Jillian's place by pure chance. We had to move from our initial listing since our little daughter was getting uncomfortable with the status of the place (very dusty and old). Jillian was asked to accept us basically with no notice, 3 hours before check-in. And she did it brilliantly. We loved the place as well as our host, the apartment it's not only new and stylish, it's well located near Upper West Side and with a beautiful park in front. Jillian - knowing our situation with a small baby - made sure we had everything we needed. If you are in NY Jillian's is the place to go. Thanks again!