Communication was great, Umutcan was sure to answer any questions I had. The check in time was very flexible--even though none of the guys were home when we arrived, a neighbor was able to let us in. There are (I believe) three guys who live there and in our brief encounter they were all very friendly and accommodating. You can get really great pics from the rooftop access. Also, they were nice enough to let us know that we could checkout later in the day because there wasn't another guest arriving. Although we didn't capitalize on that offer because we had a long drive ahead, it was still very much appreciated!