Unfortunately for us, we appear to have come into the apt. at a time when the building is going through a mice infestation. It ruined what we had hoped would be a great 5 nights in New York City. As we had mice in the apt. two nights of our 5. Chelsea was very apologetic about the whole thing. We would have liked a partial refund for the stay, given the mice. But that didnt happen. It is a lovely apartment, in a very good location. And Chelsea has an eye for detail, in that the apt. is very well curated. It is a walkup so be sure to travel light, or have patience climbing up. But once you're in the apartment it is very cosy.