Hosts were very kind, but we're very accommodating, and tried to solve most issues quickly. Great location, close to bus and metro stops. Felt super safe walking around at night in this neighborhood, even by myself. Know that there is only one bathroom available for guests in this room - the one on the second floor, which is shared with the rest of the guests on that floor. The room is pretty cozy and can get really hot when the heater is on, but it forced me to get out and explore NYC. Would be fine for stays where you really just need a bed and a clean bathroom. Most of the time the house was calm and quiet, even if someone was playing music loudly upstairs or in the kitchen, but if there's a loud guest in the room next door, it can get pretty noisy.