Where do I start if you read reviews like I do this the one for you ! I read through majority of the reviews and the service I received was nothing like the reviews said ! The first red flag was not getting the check in code until 2 hours before check in when clearly it said I should receive it 24 hours. I brushed it off as ok we all get busy because that’s what he said . So we get the the apt. The picture in the internet is the front of where you staying so we looking no lock box! I messaged and called him stating we couldn’t find the lock box , so me and my husband continue searching and we find it on the side by the garage he didn’t respond until 5 hours later asking did we get in. We are staying there 7 nights we get in tour the place which states it should have extra linen , covers , sheets etc nothing the only thing was on the bed not to mention the bed is like sleeping on a brick no cushion on it . We went and purchased and blanket because it wasn’t a washer and dryer hookup so you need to have extra linen regardless. I also go in the bathroom we have two face towels and two big towels again we staying 7 NIGHTS who use the same towel not me nor do we share towels so I message a bout the linen at around 6:00 am the morning ! I get a response back damn near the next day saying yet again he was busy so sorry for the late response he did offer to bring some by this time me and my husband did a insta cart and purchased towel I told him never mind we went ahead and purchased towels whom ever clean the place also left open bars of soap on the caddy who does that I refuse to touch it and they left one roll of toilet paper we went purchase more of that also ! He stated I don’t normally get the u it ready ! Well who the heck do when you walk in there you have 7 car air fresheners hanging on the door I guess to make the place smell better well that was overpowering along with the other 6 different dollar tree air fresheners on the side table ! The couch was broken and had hair galore on it and disgusting we was forced to sit on it because that’s where the tv was at which by the way need to be upgraded we couldn’t use fire stick ! We had cable but it wasn’t a guide so we flipped for hours trying to find something to watch ! Now this was the final deal breaker the roach motel I was done after that they started coming out of nowhere we was killing them left and right! The place haven’t been dusted those air vents they had in there the dust was piled and I’m sure the filter wasn’t changed you had to use them or you will suffocate in there ! The people on top came maybe our last two days you heard them all night long and that garage behind you they play loud music all day long until they close . You probably thinking why the hell we ain’t leave I have never in. My life stayed in an Airbnb like this I didn’t know the protocol so I figured I would just do the honors of warning other rent at your own risk don’t say I didn’t warn you I forgot to mention it also said utensils yea it was on fork no oven pans it did have a couple of skillets.