She was very accommodating as we weren't able to check in the first night as planned. She showed us how everything worked and had a few items put into the fridge which was nice. BUT by far the best thing she did was mail me back my wallet which I happened to leave on the table as we ran out to the airport. Thankfully I had my ID in my pocket and by the time we realized we had already arrived at the airport. The location was perfect for us as we were there for a funeral but we went into the city and found it easy to grab an uber.