The apartment was clean, the neighborhood felt safe and the owners were polite. It's a quick walk to the subway and a short ride to Manhattan. However, we pre-arranged a late check in at 7pm, and waited outside for 10 minutes for the keys. The beds were not ready for another 30 minutes. While this isn't a major issue, the essentials that were supposed to be there were not. Toilet paper was never provided, no hand soap, and there were empty shampoo / conditioner bottles instead of filled ones. We ended up buying our own from the Walgreens down the street. We contacted the host frequently, who always responded quickly, however these essentials were never brought to the apartment. There was a slight language barrier. The host is fluent in Spanish, and texting in English was sometimes confusing. A few times we would get texts in Spanish, which was fine because two of my travel party are both fluent. The host was accommodating in letting us check in late at 7p and check out late around 3:30p.