Noa's apartment was just what our family needed. Communication was great and her friend Joseph was there to greet us and was available 24/7 for all our needs (even though we didn't use him). It was super close to the subway and included free parking that was not on the public street which made it safer. They were able to provide us with two additional beds for our large family. Everything was clean. The beds were comfortable, there were enough towels, soap, shampoo, toilet paper, pots/pans, dishes, etc. that we didn't really need to worry about anything. We had an awesome experience and if we ever visit NYC again, we wouldn't hesitate to rebook here.