Good morning!
I initially do apologize for the delay in my review, I truly wanted to share my feedback as best as I can and I rarely have unpleasant experiences with Airbnb, this is my first time having to write a bad review.
Overall, I am thankful that the host accepted my short notice booking and was able to accommodate me. My stay was extremely uncomfortable and not what I expected at all. I checked in late around 10pm and the host was extremely rude when I got to the door. When I arrived, I was unable to open the door on the first try with the code, the host came to open the door and immediately told me I was doing it wrong and slammed the door in my face and told me to enter the code again, I couldn’t get it again, and she stood there until I could get the door open with the code- the upsetting part was that the door is broken so it is very hard to get open. The degrading part was that the host was rude, and slammed the door in my face twice - to ensure that I could open the door on my own (the description says self check in) I wasn’t expecting that at all for my greeting into the space. Once I finally got in, the host asked me where my luggage was, which was none of her business and just overall rude.
Once I got upstairs, there was a man sleeping on a couch and I was immediately uncomfortable because that’s not what the description stated and the sleeping arrangement is open, with no doors for protection or anything so I was just in shock.
The next day, I left and came back, there was another man sleeping on the other couch - overall we were all sleeping in the kitchen/ living room, there was only a curtain between me and the other 2 random men sleeping in the living room on the couch. Had I known this, I would have never booked this stay because it was truly uncomfortable.
The final night of my stay, myself and the 3 other guests seen a rat on the stove and in the kitchen- which completely caught us all off guard because that’s where we were sleeping (4 people sleeping in the living room divided by curtains)
We are sleeping in the kitchen / living room area, when we seen the mouse we were scared and couldn’t sleep because we didn’t know where it went and we are sleeping in the kitchen- I personally was so upset and disgusted that I was just thankful that I was leaving the next day.
I will include photos of Rat repellent that was next to the stove - the host is very aware of the mouse infestation and that’s why she has the repellent out to keep them away.
Overall my stay was very disappointing and uncomfortable- The host continued to message me on Airbnb trying to have a conversation with me, but I just truly wanted to leave and get out of there.
The host also lives in the apartment - monitoring the guest which made me uncomfortable because I’m not used to the Airbnb host being around all day, so it was so uncomfortable- I know this is her space but she was very territorial and made sure that we cleaned up and was very “nit picky” about everything- I didn’t have anything with me, so it was very overbearing.
If the host it going to live in Airbnb and host guest, I advise her to clean up her attitude, fix the broken door, clean the apartment efficiently and get rid of the rats.
I truly love booking with Airbnb and thankful for everything, but this was horrid and would not recommend.