The apartment was exactly as described! Beds were very comfortable (beds did not have blankets, there were few in closet but not all fit beds), sheets were clean and fresh. Noise was not too bad, normal city noise. Communication was great, they were quick to answer. They also helped us out with early check in due to our flight time. The guys at the front desk were awesome and handled the 24 hour security with cameras. The neighborhood felt safe ( well as safe as can feel in a strange city). I will tell you the laundry system was expensive, you have to pay $10 for a "debit card" dispensed in a machine and then add money to wash and dry. Great stay and Location to major attractions and short walk to subway.