TL;DR Good for the price.
My wife and I did a budget trip to NYC. During the first night of our stay, there was no power. It was resolved in the morning. It wasn't a big deal because we were there just to sleep but I believe it to be just a one off issue. The rest of the time there were no other issues. The host was kind and quick to respond to any concern. The immediate area and the unit itself felt safe due to strong police presence as there is a police station next door. Ultimately it's good and I would recommend because of the price.