Jennifer was very accommodating with check-in times and allowing us to leave our luggage so we could explore on our last day in NYC. Her flexibility was very much appreciated. The guest house is large and spacious. It does appear true to the photos. There is a school across the street, which makes the location noisy early in the morning on weekdays. If you are a morning person or plan to get up early for sight-seeing, then this will not effect you. The space was tidy, but someone OCD about cleanliness (like me) may find a few faults. Overall, good experience for the price in NYC and not a bad location (minus the noise). Within walking distance to Central Park and subway.