Our host was awesome. We didn't get to meet in person due to both of our busy schedules, but everything was made available to us. She worked with us on check out and she made it easy to communicate through Text. The studio had 2 beds, a regular Queen and then a fold out from the couch, which accommodated my husband and I plus our 6 year old daughter easily. Both were comfy and had plenty of pillows. The bathroom was super clean. There was a large closet with extra linen, towels, etc and made it easy for us to hang up our clothing. Kitchen had a large refridgerator, microwave, and coffee maker. Several options were available for snack or drink, etc. Basically everything you NEED to get without cooking a full meal. Table to eat at, lovely pics on the wall. The weather was really cold, but the studio stayed a really nice temperature. It was really quiet, the neighborhood felt safe. It was a little bit of a hike to the train station, probably 15 minute walk, but easy to find with our Maps app on the phone and I enjoyed seeing all the shops etc on the way. Queens is totally different atmosphere than Brooklyn or Manhattan so I am glad we got to experience it. Plenty of outlets for charging things, Wifi was great, and there is also a TV. Warm shower! Clean Studio. Keys to lock your things up when you leave! We never saw anyone and hardly every heard foot steps from above. I will definitely be staying again!!!