We had a good stay at the apartment. We are a family of 4 from the UK and appreciated the ease that we could get around NYC. The location is not as on the picture in the listing - it's on a busy street (Lexington) a few blocks away from the subway. We were worried about this when we first arrived, but the apartment itself was quiet and calm which was much needed after hectic NY tourist activities. And we didn't have any issues even when getting back the apartment late at night. We intermittently had problems with wifi, there is a problem with an aircon unit and there were a number of basic items that were broken or missing that we hope are resolved for future visitors. So a good trip, and with better management of the apartment it could have been better still.