Mirtha was extremely nice and helpful. We were running late when we got into town and Mirtha had to run out so she wasn't there when I got there but she made sure the keys were there so we could get in. There was no real check out time so we was able to sleep in late (which I'm never able to do because I'm a mother of 2 little ones lol). The place was super clean and it had EVERYTHING, pots, pans, coffee, tea and even wine glasses which I definitely appreciated. Its in a very nice and clean neighborhood. I travel to NYC almost once a month and hotels are just way to expensive and they don't offer much. But I think I found my new home away from home for when I'm in NYC. My only suggestion would be a something for a little entertainment for when you just wanna stay inside and relax like a little TV or radio. But other than that my stay was absolutely great.