The apartment was a little dark with hardly any daylight getting in, but definitely clean and cosy (and honestly, how much time do you spend in an apartment when you come to visit New York anyway?), and Casey was nothing but helpful! We didn't get to meet him in person, but all communication was very uncomplicated and the stay altogether really pleasant. The only thing that I'd like to mention is the noise of the airplanes. It got really intense in the early morning hours, but I guess in a city like NYC you have to put up with some noise. It's definitely good value for the price.