Alex was proactive and welcoming - I appreciated the contact with him because he was a great combination of courteous and efficient. The location was perfect for me because I needed to be on the Upper East Side, and from the little rambling around I did there are some great eateries there - and Gracie's Market, which is a gem!
The apartment is great - clean, compact, stylish. Alex's friend who welcomed me didn't do a whole lot of explaining at first, but he answered any questions I had, and most things were pretty obvious. My one reservation is about the size of the bed - it's a super-comfortable king size, but it's too big for the room. I didn't feel I had space to sit anywhere, couldn't really navigate around it very well. I mentioned this to Alex and he said to go ahead and use the living room and kitchen, which was nice. Suddenly it felt like home!