Nancy was very kind, respectful and attentive of all our needs. She called me before I arrived to see if I had any questions or needed anything before our arrival (she even made our reservations for a car to pick us up at the airport!). The apartment is exactly as pictured, comfortable, spacious, clean and has everything you'll need (even board games!). It is a 12 minute walk to the subway station that takes you eveywhere. There is a deli two blocks away and it was delicious and inexpensive. The neighborhood was quiet and safe. Will definitely consider Nancy's apartment for future trips to NYC!