A difficult review. Layla was a good communicator prior to our arrival and also helpful when we had a phone issue, loaning is an iPad. However the apartment was well below standard and the following areas need urgent attention-
Bathroom-
Shower tray was not clean, ingrained dirt not just superficial.
Shower curtain greasy, grimy and hair on some rings which were rusted.
Shower control fell off when used once.
Grouting in the shower area was really dirty.
No stopper in the washbasin.
Kitchen/living area-
Stove top rings were greasy and dirty. Oven was worse making this facility totally unsafe from a health prospective.
TV aerial was an indoor box top one with foil attached. 2 stations which cut out every time a car went by.
Bedroom-
Needs a good clean and my wife woke up on the first day with lots of bites on her abdomen.
We did raise these issues during the stay but as Layla had gone away (not ideal) on vacation we did not receive a response and could not discuss them face to face.
I/we are regular Airbnb users and never had to write a negative review before, unfortunately on this occasion, the description of “clean and cosy” does not match the apartment.