The hotel and concept is good. Quiet in my suite on the 25th floor. The staff was very efficient, friendly and attentive. on the down side is the decor. Rhe rooms are outdated and sorely needing refurbishing. if you don't mind scratched furniture, edge curling wall paper and stained couches, you'll do ok here. Star ratings aren't what they used to be. I think their rating as a 4 star hotel needs to be scaled back to a 3. However, if they redecorated, they would be a 5 star hotel hands down. Considering they charge half as much as say, the Phillips Club and you can overlook the decor, it's a bargain to stay in Manhattan.