Casper was away but left instructions on how to collect the keys from nearby. A friend of his was staying in his room but was working nights so I didn't meet him. I had a couple of questions and Casper was very prompt on replying.
The room is comfortable and the bathroom has more products than you could ever need. I didn't need to use the kitchen but that well equipped and there's a fridge that is large enough to hold any items you might want for breakfast, snacks etc.
The location is excellent - a short walk to the L to get into Brooklyn or across Manhattan to 8th and is also a short walk to Union Square for plenty of other lines. There are also a lot of bars/places to eat nearby, too.