Reka was very helpful and friendly over phone, while she wasn't in town when I landed her flat mate Erin helped us out. Erin too was very friendly and warm. While not very close to the subway network the place is not very far from 2nd Av station. The room is small but clean and gives you a nice view to the empire estate building. Me and my 10 yr old daughter had a good stay and like most other Airbnb places I have stayed the host didn't provide breakfast. All in all a very good stay.