They were very unprofessional the day of check in. It was pouring raining and extremely cold, the manager who checked me in on my previous stay at the hotel tried to make a problem of my age and had an attitude the whole time. I was not able to check in until after 8pm although I arrived at 5. The entire staff on my first night was rude and had a sense of entitlement. I was disappointed because i had just stood there 3 weeks prior and had no issues. Also the manager did not accommodate for any errors made on the hotel parts but instead was combative and rude.