Jeanette was an excellent host. My mother and I were flying into NYC internationally and had some slight delays in our arrival. We weren't able to arrive to the Airbnb until 1:45AM. Jeanette was very accommodating and flexible with our late arrival. The space itself is very cozy. She even had toiletries and towels ready for our arrival. Overall, it's a great little space. Had I been traveling/staying in NYC, I imagine it would be everything you need between your adventures in the city.