My partner and I booked Lina and Steven’s place for a long-term stay between January and April 2020. I was going to live in the apartment full-time while my partner travelled back and forth from Europe. Booking their place was the best decision ever.
First of all, the apartment is fantastic: it is spacious and beautiful, and it has absolutely everything you need, including a smart TV, a washing machine and a dryer. It is very close to the Nostrand avenue subway station, but not close enough to hear any subway noises. It is extremely clean, quiet and calm. It has a beautiful back garden, and I really enjoyed sitting by the kitchen window and having a cup of coffee while I enjoyed the sunshine and the garden view. Our stay was already worthy of the five stars because of the apartment and the very warm welcome Lina & Steven gave us. They left a bottle of prosecco and some coffee in the fridge for us. They introduced us to their lovely dog Lawford and even had us over for wine one night. On my first week in New York, while my partner was away, Lina took me out for coffee and showed me around in the neighbourhood. They made us feel welcome, were quick to respond to any questions and were definitely the best AirBnb hosts we have ever stayed with.
Then the COVID-19 crisis hit, and they did much more than being excellent hosts. I had to cancel the rest of our stay and quickly return home. Not only did they completely understand and made it easy for me to move out in a rush, but they also went out of their way to help me. They edited the booking so I wouldn’t have to pay for the remaining weeks, and on top of that they offered to pay for my taxi to the airport. Their hospitality and kindness was overwhelming. I cannot recommend booking with them enthusiastically enough. This is an amazing apartment with even more amazing owners.