Viviana was very helpful and quick to reply to my emails. She also kept in touch during our stay to check that everything was OK.
Check in was easy and went very smoothly.
The apartment is in a great location on the Upper West Side. Close to Central Park, 72nd Street Subway, The Natural History Museum, Trader Joe's supermarket as well as Fairway supermarket and the famous Zabar's Deli to name a few. It is also a short walk to The Lincoln Center and Columbus Circle. There are lots of great places to eat and have coffee close by on Columbus Avenue.
The apartment is as it appears in the photos. It is cosy and comfortable with good wifi and reliable hot water. The three fights of stairs are certainly manageable.
I would definitely recommend Viviana's apartment. It is perfectly located on the Upper West Side and great value for money. I travel to New York each year and would certainly stay in this apartment again. It was a great find.