Andrea was so kind & responded pretty fast! Her adult children live upstairs, which is where the bathroom is that you share. I only met one of her daughters & she seemed nice. About a 10 minute walk from the train. As a solo female traveler I felt safe walking through the neighborhood day & night. The room is just as pictured & the bed is so comfortable. The snacks left on the table were nice. I only wish that the curtains in the room were thicker for full privacy at night & to be able to sleep in easier during the day. Also their cat meows a lot at night & sounded like it was right outside my door. So that kind of got annoying, but other then that I would definitely stay again!