My husband and I visited NYC for 3 days and 2 nights. Cynthia was extremely helpful with information about the home and check in. I loved getting specific communication about check in, time during our stay and check out.
The doorman was very friendly and polite. Each day when we left he wished us a great day and even remembered our names.
We unfortunately weren't able to meet Cynthia during our stay but we enjoyed the home very much.
The bedroom and bathroom were on a separate end of the condo which made it very private. The room was very clean and had an extremely comfortable and clean bed. After a long day of exploring the city it was wonderful to come back to such a comfortable bed. If you're a light sleeper you may want to consider some kind of white noise as the street is nearby and NYC doesn't sleep which adds some additional noise at night. We were busy all day and tired at night so we didn't have any issues with the street noise.
We were within walking distance of central park with easy access to tons of transportation. The neighborhood seemed very safe to walk during daytime hours. We felt safer using an uber at night once it was dark.
The amenities of shampoo, conditioner, body soap, toothpaste and lots of NYC brochures & pamphlets was a very touch.
We enjoyed our trip very much and would stay here again.