Alice was very sweet, and i felt very welcomed. The room was really clean and made up for my arrival. For my first time in NewYork i didnt know buildings werent built with air-conditioning so it was a little hot at first which is understandable. As the shy person I am I personally tried to avoided being out while her and her family were out but that is just me, they were welcoming even though I am shy. For a short stay travle it is great, but if you are a female alone be extra careful in that area. I had one altercation in that area next to the train station so just be careful. On my last night the upstairs neighbors had a major fight. I didnt expect that but it is what it is. Overall it is a nice, clean, welcoming place to stay for a short travel!! Now that ive been there once i could go again :)