My cousin and I were strapped for a place last minute and Joseph really came through with his immediate responses. The place was great and clean! It was very easy to get to and accessing the keys were smooth thanks to his perfect instructions. The only thing is that we were expecting a balcony per the description, but there really isn't one - it's a fire escape. But that's okay because we were out most of the day anyway. Overall nice spot for a couple or up to 4 thanks to the sofa bed.