Claire was friendly and helpful. Since we rather early in the morning, we were able to leave our luggage in storage, and return at 3PM for the check in. She also recommended nearby places for breakfast, dinner and a supermarket, which were very convenient.

The apartment was really nice and comfortable, very conveniently located, just 2 blocks away from a subway station, and 5 stops from Manhattan. We only stayed for 2 nights, but we enjoyed and would definitively book again.