Wow. What an incredible experience all around. Pon was extremely communicative about the logistics of this stay, and was always readily available by text anytime we had questions. The location itself is fantastic with easy access to the 14st Union square subway stop, as well as the beautiful neighborhood of Gramercy! If I absolutely had to critique anything it would be the lack of a TV in the room, which for us wasn’t even an issue because we were too busy out exploring and enjoying the city! This is a great spot to stay and would highly recommend to any individuals or couples looking to spend a couple days in the city!