We had no problems with finding the apartment and getting the keys. Seith had explained everything easily. The apartment was as described by Airbnb. It was our first time in NY and the apartment was in a great location - close to the subway, good restaurants and walking distance to Soho. It was warm, clean and cosy for 4 people. It did say that it slept 5 but the lounge is not long enough or wide enough to be classed as a bed. The stairs are steep and getting luggage up and down them was a group exercise, but that is NY accommodation. Thanks Seith for having us, we had an awesome experience in NYC.