Due to a cancelation of our flight, we arrived midnight (instead of the afternoon), but Chito responded very quickly to our messages and arranged a clear self check-in which was by far the most relaxing part of our journey that day. The apartment itself is spacious and clean - it's amazing to have your own place, table, chairs, kitchen etc. in NY. We loved the neighbourhood and felt very safe. The subway is close by, and the shops/restaurants in the area are a nice place to walk around. Chito was always very quick to reply to our messages, but everything was so well-arranged that we never really had to contact Chito after the first day. We hope to come back soon, and will not look anywhere else for accommodation. We highly recommend this to everyone!