Very comfortable and clean with easy access. The folks who welcomed us in the lobby were great: both friendly and helpful. The beds were very comfortable. We had some trouble getting consistent wifi, but that seems to have been a provider-side issue and the staff responded immediately. The neighborhood is safe and convenient. A little out of the way of tourist attractions, but easy walk to 2 main subway lines and an easy walk to the Freedom Tower. Nice hotel, no hidden fees, at a pretty reasonable price.