My husband and I enjoyed our stay. We got in very late and the location of the keys was not ideal and felt the neighborhood is sketchy at night. The videos Cristine provided were helpful and checking in was easy once we found the key. The building itself is very secure and we felt safe once inside the building. The pictures are very accurate and the place was clean. I recommend bringing your own pillows, the ones provided are very thin, and an extra blanket. The window unit works very well on the coldest setting and on high. The mini fridge provided was nice for all our drinks and snacks. Towels were provided. I wish there was a bath mat for the tub instead of a raggedy towel. With multiple guests the towel didn’t soak up water so the floors stayed wet. There were other guests staying at Cristine’s at the same time as us but we hardly saw them. We loved that the subway was so close to us making it easy to get around. She is also quick to respond. If we had to stay at Cristine’s place again we would.