I had a negative and positive experience at this place. Keep in mind that my stay was for 2 weeks so it needed to be comfortable.
The good: Although the place is small, it’s more than enough room for 1-2 people. It’s nicely decorated, a comfortable space, plenty of storage, and wonderful natural light. Bed/pillows are comfortable enough. Free washer/dryer in the building. There’s also a nice closet that can fit a lot. The bathroom is pretty nice as well. Building was quiet for the most part. The neighborhood will give you a lot that Harlem has to offer. Convenient to transit and walkable to stores and restaurants. A beautiful garden next door. Ghazal was easy to communicate with and accommodating. There was a huge issue that she was very polite about and she made sure that it was addressed. If it weren’t for how she handled things, I would have left.
With that said…
The bad: The cleanliness of this place was questionable. The huge issue I ran into was stains on the white bedding. Not only was it on the duvet, it was also on the top sheet and fitted sheets. I of course freaked out. To keep this review short, I’ll just say that she had the cleaning lady in the next day to bleach everything and wash everything to my satisfaction. I’ll also add that both cleaning ladies were really nice and wanted to do the right thing which I appreciated. Everything came back fresh and I was satisfied.
Other bads that I will list briefly: bathroom rugs were not clean. I shook them and dirt and debris fell out. I washed them myself. I swept the floor and it was dirty. The microwave/oven was not cleaned and looked like it hadn’t been cleaned in a while. There were a few other things but at this point you get the picture. She mentioned a few times that she hadn’t heard any of these complaints before and so I’ll say maybe my stay was a fluke. It was a big fluke though and I questioned if the place was ever cleaned prior to my arrival. How can you miss stains when putting white linen on the bed? With that said, I believe Ghazal will have these things addressed in the future and will stay on top of it. She was a great host that addressed everything as fast as she could. She was very appalled and apologized repeatedly. It really truly would be a nice place to stay as long as cleaning is taken seriously and a priority. I struggled with whether to write this review, but I think it’s important travelers are aware.