To future guests, double check with Emmy that you will be staying at her place, not some other apt that she may book you into. We booked Emmy's place for a recent trip to NYC because of previous good reviews of her place. However, she booked us to a different place without telling us until we finished our trip, when I asked her why the place looked completely different from her listing. This was unacceptable to me and my friend because: 1) I had several messages communication with Emmy before the trip, and she didn't mention anything about booking us to a different place. All she told me was to contact Mr. Liu who will check us in; 2) while the rebooked place came with a parking spot and the bedroom was okay, the bathroom had a very dirty floor mat and mold in the sink. Me and my friend were so disgusted that we didn't even take a shower. To be fair, Emmy did call me after I asked her why the place looked different, and explained to me what had happened. During our conversation, I told her that I expected to get a refund about half of the total cost ($40). But she said she can only refund me $20 because she spent the same amount of money to rebook a place for me. She also wanted to send the money through a Chinese app which I don't know how to withdraw money from. I told her I'd prefer to use the airbnb money request, and I sent her a request of $30 through airbnb and messaged her to let her know that I don't think $20 was enough compensation for me and my friend, after what had happened. Emmy just dropped the communication. When I checked with her again to see if she had received my request. She responded that "she has done all she can do, and all I want is to get money from her, and she has nothing to say to me." I told her that I don't think I should be treated like this, when it was her who sent us to some random apt in flushing in the first place. Maybe my final message to her worked, Emmy eventually accepted my request of $30.