The hosts are amazing. They give you huge recommendations with good details about the places in NYC. The apartment is located in a very convenience area. Maybe 15-20 minutes to Central Park and good restaurant are around the place. We felt pretty comfortable with coming back to the place even close to midnight. We had an uber from the airport and it took about 45minutes to get to the place. For picking up the key, you need to pick it up from a different building which is about 15min walking distance. The room was on 4th floor and the building does not have an elevator. When we got there, cleaning lady was still cleaning. I called the hosts and we found out that there was a miscommunication about our arrival time. They said we can still stay and make ourselves comfortable, but we did not feel comfortable staying there while she was cleaning, so we went out. When we came back later, there was a guy at the building door. He asked us if we were a new neighbor. The hosts have asked us before to tell we were visiting friends if someone asks us who we are. But the guy did not buy it AT ALL. He said "I know. You guys are using Airbnb. you know, we are trying to kick you guys out" and he shouted at the lady who was behind us "hey, they are Airbnb! I was just telling them we don't want them here." We said nothing but went up to the room. When we were about to open the door, we noticed that the guy from the 1st floor has followed us and he was talking to someone on the phone and telling the person about us. It was pretty scary for me and my husband was not happy at all. We called the hosts and told them the whole story. Seems like there was a history of the guy. The host offered us a full refund if we don't feel comfortable and safe staying here, but we chose to stay. The guy was harmless and he did not bother us at all after it. In night time, the area gets pretty quiet even though the building is in the busy area, we slept well all nights. Over all, we enjoyed staying at the place.