The apartment was very clean and the bed in the bedroom was super comfortable. The location was great in midtown Manhattan, very close to Central Park. The place was actually a time share in a hotel. So you have the amenities of a hotel, including daily cleaning. Ravi was in constant communication with us to make sure everything was going well. But for any issues, we had to contact hotel reception. Our only complaint was that the lights in the bedroom were very dim, so it was hard to see at night.