We booked way in advance and every time we had a question, Julia answered very quickly. When we arrived there was a sweet welcome for us. The place is awesome! It's very spacious, has 2 big bedrooms and a badroom with a good shower. There are a lot of utensils if you want to cook yourself. The internet is very good, we could even stream a soccer match. Julia asked several times how we have been and gave us handy advice about some services in the neighbourhood. It's located between the red lines 2 and 3 and the three green lines (express) so you can be at Union Square within 15 min. We had a great time and we definitely would recommend this place!