That area in NYC is great, but everything else about my stay was TERRIBLE !!
- If you are staying in this place for few days, it is not a bad place. But if you are planning to stay longer, this place is terrible simply because if anything goes wrong in the apartment the host and his team will not help you at all and will just make your stay terrible!
- My elderly parents and my wife came to visit me, as a birthday surprise, while I was in the apartment. My dad got stuck in the bathroom, the door would not open from inside or outside. I contacted the host's assistant (she is supposed to help with any emergency). It was difficult to get hold of her, she would only text and not answer my phone call. It took me more than an hour texting and eventually speaking with her and someone else, and my dad started not feeling well being stuck there so long. They were trying to guide us on how to open that safety lock but all attempts failed. Instead of using that one hour and a half to send us someone to open it (locksmith, the building super or anyone from the host team to come and try help), they were just trying to fix all this remotely!! They forgot about my father being stuck in a small hot bathroom with no AC or proper ventilation.
- I then called 911 who came and got him out. Instead of apologizing and trying to make sure my dad is ok, they wanted me to leave the apartment earlier than the original contract time, and after I left, they wanted money for some repairs.
- This is a great example of a host who just does not care about the people who stay in his place. Him and his assistants failed to show any care or empathy.
- I would not recommend this place for anyone.