William’s place was exactly as promised. The location was on a great street just a few minutes from the metro stop. He communicated in a timely fashion and gave perfect instructions for check in/checkout. We didn’t have any issues the entire time, however I felt confident that he would have been timely if I needed to reach out to him. The place was very quiet and had all the essentials (towels, extra blanket, misc kitchen supplies). We were super happy with our stay and would 100% return if we visited NYC again.