I never met Constance in person, our communication was via messenger and very friendly. All instructions were detailed, no problems with the keys. The room size is ok, advice: it would be great to have some space to put/hang cloths. I have chosen the Appartement because of the location, since I had an event close by. Unfortunately I was very disappointed by the cleanliness of the apartment, especially bad and kitchen (fridge!). This is the reason I would not come back.