Overall my experience with this host was negative. Prior to arriving the host was very accommodating. She went above and beyond my expectations to help me get situated; she even agreed to allow me to have a guest visit from out of town. However during my stay I found that the amenities listed at the time of booking were not provided. The host stated if it was an issue she would take care of it right away, yet she did not and subsequently became angry with me for even suggesting the changes be made. The most upsetting factor of the experience was that the host called me names via text and email. She refused to talk to me in order to work out issues and concerns. I recommend clarifying expectations before confirming this booking.