Frances was an AWESOME host! She came to welcome us, explained how to get to certain places and use the NYC subway, gave us tips on where to go eat or just hang out and always checked if we need anything. The apartment was so convenient it felt like being at home - it had EVERYTHING you can think of! It was clean and comfy, really close to two subway lines, grocery stores and restaurants. It was an awesome experience and if we will visit NYC again I'm sure staying at Frances'!