Michelle is a very helpful house holder. She even helps us to print the confirmation letter for the online ticketing, which makes our travel in New York easier. The room is equipped with microwave and utensils, so you may find it easy if have a light dining in the room. The room is very spacious with beautiful and quiet street view, facing North (from the very sunshined photo I guess it may face South but not :) ). The room is warm in winter, and even warmer if you turn on a radiator in the room. WiFi is stable and with high connection speed. Some electronical appliances do not work that properly e.g. the ceiling light, which makes it somewhat inconvenient when you first enter the room in darkness and find the switch on the wall surprisedly does not work. All in all, it is still a lovely room for a short stay.