Viviana is kind and helpful host. Communication was clear and fast, arrangement of passing the keys at check-in/out was smooth. The flat has a delightful atmospheric coziness with the high ceiling (we loved it) and windows to a nice calm block with trees, and charmingly decorated in very personal Viviana’s taste. Wifi, hot water - all worked as described. Perfect location, enjoyed walking out to Central Park everyday. Very good price. We stayed in 3 persons for 3 weeks, so we gave a bit of creative thinking to rearrange the chairs for space to move around (made photos for later reference to put them back to original) - on the third day everything settled okay. Definitely recommend, wish to come back in future.