This was the first time my wife and I have used Airbnb and Jane made the process very easy. She was responsive with feedback leading up to our trip and responded quickly if we had any questions while we were in New York. She also provided some restaurant suggestions. The apartment is exactly what we expected. It was small but that wasn't an issue, considering the only time we spent there was to sleep. The A/C unit cooled down the apartment very quickly. The area is nice, with a subway stop just a couple of blocks away with a small market and plenty of restaurants nearby. There are also some nightlife spots in the vicinity, although the only one we visited was a nice bar right next door that serves only beer and wine, with lots of beer choices. The location is great as far as being close to attractions, as the subway rides to places like the 9/11 Museum, Times Square, Brooklyn Bridge, etc., aren't too far at all. Overall, this was a great place to stay and Jane is an excellent host.