Grace Ann and her dogs are very friendly and nice, we got very clear instructions about everything. The apartment is well located, especially easy getting to the bus and subway（ABCD）station. There are supermarket, fast food and a pharmacy near by, within a ten minute (or less) walk you can get almost everything in need. Grace Ann is a nice and helpful host. If we have any problem, she will give us a response in a short time. She was flexible about my check in and check out, she helped us a lot with our packages and was very helpful in recommending restaurants in NYC. Overall, very good stay. She made our two weeks in NYC much more easier and I'll forever be grateful!