When I was checking in, they didn't have the room I booked for available so I was "upgraded" for free. The "upgrade" seemed like it was the same room I booked for with maybe a bigger bed. It would've been a fine/okay stay if the A/C worked. It was super hot in the room - my girlfriend and I couldn't sleep through the night. Also, we'd have to walk down a floor to use the elevator since the down button wasn't working on our floor.