Vernon made us feel welcome from the moment we booked! We got occasional messages from him starting then and immediate answers to questions. While we were there (a week) he checked in every couple days. The place is really beautiful - the hosts really seem to understand that when one is away from home, it is uplifting to stay in a place so aesthetically pleasing. Frig was generously stocked; there was plenty of coffee for the entire stay. The neighborhood is wonderfully diverse and there are several directions in which to walk to be able to view lovely homes and lawns as well as stores and people living their daily lives. All in all, a great experience.