Alina was extremely helpful when we arrived and was really understanding when we had flight delays as well. One major suggestion is if you plan on talking with your friends and being on the louder side overall, this place IS NOT for you. The walls are extremely thin and I could hear all the walking going on upstairs very clearly as well as a baby crying a couple of times. There was only one pan for cooking, the floor heat in the washroom didn't work, and the freezer didn't work properly so our food went bad. On our first night there, Alina sent me a message saying we were being too loud and she would help us find another accommodation so the rest of the trip we felt like we could barely even talk without disturbing her and her family upstairs. On our last night the carbon monoxide alarm went off at 5:30 am for 45 minutes until Alina's husband came down to disconnect it. Overall, we were spending roughly $25 USD on Uber's from here to Manhattan and the train station was a 15 minute walk. This place has the most comfortable beds/pillows and it was very very clean.