Unfortunately, our stay at Graham's didn't go very smoothly. As he was out of the country, and knew we'd be arriving at 3pm, we weren't able to get in until 5:30 on a very cold, windy and rainy day - very frustrating after a long day of travelling with 4 kids. Although the apartment looks very similar to the photos, it was a bit more worn, not terribly clean or prepared for our arrival. The dining room chairs were actually all wooden fold-up chairs, 3 of which were so wobbly. Chazz didn't know how to work the heat, which was actually disconnected - we figured out the other wall unit and baseboards as there wasn't a welcome book with instructions, etc. We had to rummage about to find towels, sheets (was short so I used a duvet cover)and the air pump, then waited until late evening for a neighbor to drop off the queen air mattress to get to bed. The ladder to the cute loft bed was only attached by 1 screw with one side completely detached so kids needed to be extra careful. Only 1 of us had a truly hot shower as the others were lukewarm at best - there was literally no hot water from any of the sinks or shower - very disappointing after long days of walked and enjoying the city! The kettle had a strong odor of algae and was unusable. We could not get the microwave to work either (not rocket science!). Be aware that the front of the building is lovely but it is not the entrance to the apartment which is actually a grated door then 2 other doors in the basement, below the steps shown. There was no washer/dryer that we could find either as his page shows. We emailed about the use of the 'loft' as we were a group of 7 but never received a response to this request and Chazz didn't know anything about it either. We tried to communicate our initial questions and concerns with Graham during our stay but were unsuccessful, and haven't heard anything since. We were disappointed with the condition and cleanliness of the place, the lack of responsiveness and preparedness for new guests as we've rented many other Airbnb apartments before. The neighbourhood was great and convenient though and of course we managed our stay despite the issues or communications. I recommend that the inaccuracies be addressed in his posting. I would definitely stay in the neighbourhood again, but wouldn't recommend the apartment so much.