Definitely a budget pick. Ha was traveling in Vietnam so there was a bit of a lag in communication. Otherwise, Ha was accommodating with an early check-in the day of the arrival. You will not mistake this for the Hilton, the place is small and the location is on the edge of rougher neighborhoods. Our biggest issue was with the large amount of roaches. But if you are trying to stay in NYC on a budget; this is why we booked.