The tv remote didn’t work
It was hot in the room
The phone didn’t work to call the front desk or anything
The ice machine on the floors were empty.
The communication between the hotel was short and very rude.
$100 added to your stay. It’s ridiculous.
There’s no vending machines and the little cafe closed early so we weren’t able to get anything to drink or get a snack.
The location was ok 11 minutes of a walk to time square.