Rachel was a delightful hostess. The booking was accurately depicted on the website and was even more comfortable and soothing than I could have expected. Rachel added little thoughtful touches around the apartment that made us feel welcome and like we had a resource filled home base to come back to every night. The bed was really comfortable and the neighborhood quiet so we had a great night's sleep each night. The apartment is just a few minutes from the subway so we didn't waste time getting where we wanted to go. First floor location with no long flights of stairs was a big added bonus at the end of a long day of touring. The cats were fun to cuddle with while sipping coffee in the morning. I never thought I could have a vacation with all the excitement of NYC and come away as relaxed as I am after a stay at Rachel's. This really is the perfect way to visit NYC.