Loved our stay! Great communication from beginning to end. 12 minute walk to the best soup dumplings in Chinatown! Very clean, modern and had all the amenities and then some! Super happy with our stay and would gladly stay again next time we are in NYC. Keep in mind the sofa bed/futon is good for smaller adults but the air mattress is also handy if you have 4 adults! Great if two couples trying to save some money compared to a NYC hotel!