Charlie failed to realize I was coming. Waited outside for an hour and only reached him after 6 messages and 5 calls. Location is not as advertised but 2 blocks away. But some reason or another I was placed in a very poorly maintained property but we eventually sorted it out. Charlie was apologetic and tried to cater to my needs but it does not excuse all the faults presented above. Another pro is the good location. I hope he improves the communication and location description.