The Place is Safe and clean. Small rooms but okay, if you just stay there for the nights. Only 5Minutes to Subway to Manhatten(but 45min uptown manhatten to sightseeing,shopping and spots). A bus is very close from the house to brooklyn. We didnt meet brady, but he always answer quickly. We had some problems with your flights, which are canceled, so we missed some days but brady wasn't Really care about this. Maybe because of the taff cancelation terms. Thank you