Altho' we only talked with Ms. Angela on the mobile phone, she was extremely helpful and attentive to whatever concern we expressed. Kaz (I hope I got your name spelled right) was on hand to help us check-in and carried up our luggage for us. It was much appreciated because I have a meniscus injury & dealing with a hefty suitcase is always a struggle for me. There was a snowstorm our very first day in NYC but just the same, Kaz walked us to the grocery store and oriented us on the subway and the different places in the neighborhood. It was a quick walk to the subway station on Fulton Av. and the C train takes you into Manhattan and many of the top attractions.
Overall, it was a very pleasant experience. We stayed in a smaller room the first night but the next morning, Kaz moved us into a very spacious one, with two walk-in closets and a sofa-bed. I would recommend Miss Angela's rooms to anyone visiting NYC.