Angie (and Joe) were very polite and respectful of my privacy. Communication was quick and reliable. The location was ideal, so close to the L-Train, and walking distance to Brooklyn Steel, the concert venue that I was in town to attend. Note that the bedroom is not air-conditioned, and does not have a window, but they left a large fan in there which kept me comfortable enough at night. Not a lot of living space beyond the bedroom, but you get what you pay for. If it's just a night or so, this is a great little crash-pad.