Ben was very warm and welcoming to my family before and after we arrived to the apartment. He provided great communication before and during our stay. He also offered very helpful advice and tips on transportation, where to eat and other services. The apartment looked like the picture. The apartment was warm, welcoming and very clean. The apartment was approx 10 min from the subway which provided easy access to downtown. My family and I enjoyed our stay and would visit again. Thank you Ben!