I did not have the opportunity to meet Helen, but I did meet her husband, Jimmy, and his parents, whose home this room belongs to. They were all so sweet. His parents did not speak much English, but Jimmy is fluent in Mandarin, Cantonese, and conversational English. The room is very spacious and pretty much as pictured, except for the large vanity mirror. In the closet, there is one of those nice hanging shelving units, several clothes hangers, and a portable heater. The rest of the unit is like your standard Chinese household: a bit of clutter, but that doesn't mean it's not clean. The bathroom is shared with the household and is fairly small, as to be expected of NYC. I only stayed one night, and found it to be comfortable and perfect for my needs. Heads up that parking may be a bit of a problem if you plan to have a car, but the place is only 10-15 minutes drive away from LaGuardia airport, and UberPool cost me under $15 one-way. Also, restaurants (mostly Chinese in this area) are only about a 10 minute walk away.