Happy with service at front desk & maintenance was quick in taking care issue with safety box although you have to be persistent in requesting the appropriate or correct fix. The host on this booking was very communicative. The actual location of course not as glam as photos and you don’t exactly get the two windows room nor the nice office set up as shown on photos. Carpet could use a lightened up it looks dirty & worn. Bathroom is clean & we have no problem with asking for extra TP & towels. It would’ve been nice if there’s a fridge in the room.
All in all the location can’t be beat, we’re able to walk everywhere to main attractions in Manhattan downtown area & staff are nice & friendly.