1 day prior to arrival I called to see if I could get early check in and was told they wouldn’t be able to let me know until I got there. I flew in about 10am!. There are two separate Millennium Hotel’s separated by a theatre but only a few steps from one another. Front desk staff are pretty rude but I learned pretty quick that, that’s most New Yorker’s persona (definitely different from Southern hospitality or any other). I couldn’t check in at 10 but luckily I was able to store my bags. Time Square is literally at the corner. The room is nice and clean. I was give a room with a pretty decent view! I loved the soaker tub! Actually the bathroom is probably the highlight. Housekeeping are very adamant in the mornings but it’s better than them not coming at all. Check- out is at 10 and not another second after! They will call and call until you check out! With an after fee of $50/hr for 2 hours and then $100/hr! Overall hospitality definitely could’ve be better but then again it is New York. If I wanted to visit the city again I would give this another stay!