The apartment was perfect for our stay during one week. It was located one block behind the Madison square garden so everything was near. The check in with the keycafe worked very well as well as the drop of and check out. The communication with Michelle was quick and easy. With the apartment you felt like a real New Yorker. It is like you imagine a city apartment. I can say nothing bad at our stay :) if I come back to New York I will try to stay again in this apartment.