The apartment itself is very clean and well-furnished. Nice location. The host asked me to contact her mother since she was out of town, but I had trouble contacting the host’s mother by phone (bad check-in experience) but the host Ro herself was responsive. The host’s mother was quite defensive about the check-in situation. I am unfortunately in the middle of a dispute with the host about who is responsible for paying for an improperly installed a/c unit that fell out of the window after my non-American significant other accidentally opened the window. In addition to ensuring that future window a/c units are properly installed, I believe the host needs to explicitly write in the apartment guidelines that the window with the a/c unit should not be opened. Lastly, the mattress is a bit soft and is sagging in the middle.