Booking with Christy was easy, and she communicated well over the reservation - though I never actually met her. The apartment was good for 1 person or a couple, was clean, and its Little Italy location was great as a jumping off point to anywhere in the City - the 6 train was a couple of short blocks away on Canal St. The apartment is in a very busy spot - but is really quiet due to its off-the-courtyard entrance and location - you have to walk down an alley, into a courtyard to enter the apartment building.
The apartment had all the necessities including an iron, sound system (which I didn't use), air conditioner, and enough power strips for electronics. The wireless signal was strong. I never tried the cable TV. The bed was on a short platform, and could fit a couple. Christy will send you an instruction sheet with all kinds of helpful information - I recommend you use it.
I would stay there again.