Emma was so pleasant and had everything we could need, just like home. She was always available by phone, helpful, felt safe, comfortable for our family of 4 with air mattress and couch. Spacious for an NYC apartment and back patio. She was sweet to have started us out with a OJ, milk, coffee, & apples. Everything was thought of, and we appreciated her attention to detail in house rules. Emma, thank you, again! Can't wait to come back:)