I recently stayed at an OYO hotel in Times Square and had a wonderful experience. The location was perfect for exploring the city and the room was clean and comfortable. But what really stood out to me was the exceptional customer service I received. On my last day, I had a late flight and the hotel was kind enough to hold my luggage for me after I checked out so I could continue to explore the city without the hassle of dragging my bags around. This gesture really made my trip that much more enjoyable and stress-free. Overall, I highly recommend this hotel and would definitely stay here again.