Douglas is a true super host! We had a wonderful first trip to NYC and staying at this place was icing on the cake. Douglas was lightening fast at responding to me when we had a slight issue that isn't even worth mentioning...he made it right immediately. The property is lovely and the location is perfect for walking to just about anywhere - Times Square, Broadway and of course, the Hell's Kitchen area. Public transit is close by as well. We had dinner at the Palm just a few minutes walk and it was one of the most amazing meals I have ever eaten. (Make reservations in advance!). Thank you for making our trip so great. I will be staying at this place the next time I get to visit the city.