Nancy was very prompt to respond to any questions / queries and was always willing to help with our particular requests. This included organising a baby cot and high chair for our grandson. She also helped arrange a large taxi to take our family of 5 back to JFK. This made our transport home more relaxing as most cabs don't take more than 4 people and certainly don't expect a baby chair to be used.
The accommodations was as shown on the web site and was spotlessly clean and catered for all our needs. We would certainly go again and use the flat for a family holiday. The neighbourhood had it's good and bad points, but on the whole the walk to Myrtle subway is just under 15 mins and we could stop off and shop at the local deli for food quite easily.