Down to earth person & easy-going, Jaclyn makes you feel like you are living at home. She was helpful with directions and any questions regarding the logistics of ''where to get..." long before I showed up. I mentioned I had a back issue, and she had just purchased a memory foam mattress - I told her about how toxic this is, recommended a Keetsa, and she returned it to get this amazing mattress! Super awesome gesture and amazing night's sleep! You'll be staying in a clean apartment, with fresh flowers, and tall ceilings, in a 100yr old house that makes you feel like you are part of a fantastic neighbourhood filled with hipsters, cafés and affordable good eats on your doorstep!