Although we never met, Sim was extremely helpful and always responded quickly. His apartment is beautiful, clean (and huge!), with a great living space and large kitchen on the bottom floor, and 3 bedrooms upstairs. Plus washer dryer! It was a perfect HQ for my family and I while we strolled around the city. It's about a 10 minute walk to Prospect Park, and there are tons of great restaurants around the neighborhood. We would definitely stay here again without hesitation. A wonderful experience.