Absolute joke of a stay. Ended up getting a partial refund. Stay here if you are desperate - like we were. Terrible wifi. Non existent customer service when things go wrong. But on a positive…they have amazing auto response messages because somehow they think that when you are spending 4k a month FOR A STUDIO - an auto response will suffice. Yes the pictures look nice, and there maybe positive reviews and bla bla but in all seriousness-if you’re looking to stay for longer than 10 days then keep scrolling…there’s definitely something better than this place…even if you have shortlisted this place and put a heart on it because you think this is the one to make your New York experience become reality….hate to break it to you…it really really is not!
P.s the doorman in this building is awesome and a true gentleman. Everything else is just not worth the hassle.