Communication was absolutely lovely -- for example, the internet went down, and Kaz and team immediately responded with updates (I always felt like I had support and could reach out easily if needed). The apartment is minimal as described, but also included everything needed to be more than comfortable, and had lovely small details -- like curtains that gave the space a cozy glow. The apartment building itself is a little less loved, that said, the location is wonderful with easy access to central park/metro. All in all, I had a fantastic stay and appreciated my time!