Laura was very communicative and nice. However, the place was not as great as I had hoped. There was only a flat sheet to use as a blanket. The fan was dusty and probably had not been cleaned in months or perhaps years. There were stains on the chair. The room had a stench (a previous user described it as sweat) that was obnoxiously strong. The rim between the floor and wall was coming off and it looked like part of the flooring was missing. There were flies in my room when I arrived. There was used kleenex and some trash on the bathroom sink counter. The shower only had excessively hot water even when I set it to cold - I couldn't handle this for more than a couple of seconds so I ended up washing soap out of my hair under the sink. The last thing, and this might be more neighbor-dependent since I understand I paid for a private room and not a private apartment -- the walls in here are thin and the people in the room next to me were screaming around midnight.