We have used Airbnb almost exclusively when we have traveled over the last 8 years; that's 11 or 12 stays. We've had only good experiences and this trip was no exception. I wish we'd had a chance to meet Imrul in person, however, he was the consummate host. He responded promptly and kindly to any of our communications., and was MOST gracious when EYE made the penultimate faux pas, and left with the door key in my pocket. The key came all the way back to Houston with me. I wasn't able to mail it back until today and he has been very understanding.