This apartment is great and the communication with HB was awesome! Just know that this is 5 floors up which shouldn’t be a problem except that the elevator was broken but only for one day. Also, the balcony is not really usable and the AC is very loud (but works very well). I suggest bringing sleep masks because the lights from the outside are always quite bright…glad that I brought mine! Parking can be difficult but that’s a pretty typical situation in NYC. Overall, the experience was great!!