Colleen is an excellent host, responsive and easy to talk to. She genuinely cares that you have a great experience. Pam's place exceeded our expectations, and was great value for the price. Check-in was smooth. The treats and small touches Colleen provided for the kids completely won my daughter over. My family immediately felt welcomed and right at home. Cleanliness, privacy, safety and quiet are things that give us peace of mind, and Pam's place checked all the boxes. I can write a page, but I'll stop here. Pam's place will be at the top of my list whenever I'm visiting Queens NY.