Her home was cozy and warm. She had amazing communication skills. My only complaints are the lack of privacy, she monitors her cameras as to where you don't feel comfortable like it would be your own home for your stay. She also popped up without any notice to inform us of house rules when we knew of such in our agreement. Shae also closed off the kitchen without prior notice until the moment I checked in, this ruined a lot of my plans and made the space quiet small. The photos show a large open area but that is not what we received.