I would like to start off by saying the ambiance of the hotel was stunning! The hotel is located less than 1 minute from Times Square, which made it the perfect location! I was visiting New York from Memphis for New York Fashion Week.
However, I was a bit disappointed in the cleanliness of the room. There was apparent mold in the main shower head, and the shower and bathroom floor itself was not clean. There was also a large amount of what appeared to be powder on the sheets of the beds. Thankfully, there is a Walgreens next door, and we were able to tidy up ourselves. I paid over 1,100 for only 3 nights and out of 2 of those nights there was left over room service outside the elevator. My expectations of the cleanliness in and outside the rooms was a bit let down. Despite that, the main lobby itself was always up to par.
Also, PLEASE be aware you will pay destination fees. Although I understand destination fees would be reasonable for a place as such, you would assume that would those fees be included in the Airbnb cost or at least inform guests of the additional fees while booking.
The staff was amazing and very welcoming! Please ask for Vincent if planning to visit the lobby bar.