The receptionist was very welcoming, and make sure what ever you need he will help you with. If the parking they have in the front that only fits 5 car is full is very hard for you to find parking. It took us over 1 hr driving around to find parking and when we do find one it was 5 block away! The room is nice and clean, the tv didn’t work for us and they need to fits the shower door have a open side that’s missing. So when you taking a shower the water is hoisin the floor. They also need to put better quality towel the ones the have is some hard cheap ones.