Cleanliness
The linens and the place overall were very cleanly maintained. There are many people staying in the apartment, so a bit of messiness may be left behind . Nonetheless, the place felt more like home than other Airbnb places I have been to. Thank you for an amazing maintenance work!
Location
It's not a scary neighborhood. When we were here(new year's eve), it was pretty quiet. The place is close to a subway station. The only downside is that you need to carry luggage up to the 5th floor. But it is good to he away from the street noises.
People at the Hart house were all friendly and helpful. Kristy was away for the weekend we were staying, but her replies to our messages were prompt and kind. Orion the cat is perhaps the sweetest cat I've seen. Thank you for being an amazing home for us for our stay in the New York city!