Gil was really helpful, friendly and welcoming. He was very easy to communicate with and extremely accommodating and full of city tips. The room was lovely - very big, neat and tidy, with all amenities and lots of guide books and info on NYC. The apartment block is very quiet and peaceful, and a 10/15min walk from loads of transport links and the vibrancy of lower east side and China town. The rest of the apartment looked like it was in a phase of renovation or rearrangement, but this made no difference whatsoever to my stay - I slept well and felt very comfortable!