Ty is just the sweetest human being. When I arrived he met me at the door and carried my bag upstairs, which he did not have to do! The place is in an old building, so this is not a new or modern spot, but it is great value for what you pay. The bed is very comfortable, a must for me. My one note is that it is not super safe to walk around at night, especially if you are a gender-queer person. Otherwise, the spot is great!