Steven's place was clean, kept up, and communication was quick and responsive. There was the scent of mothballs between entry door and the unit on the 3rd floor, but the stairways were clean and clearly kept up. We had a bit of a tricky time with the lockbox, but that's the nature of lockboxes sometimes. We liked the neighborhood and accessibility to points north and south. Each bed had one nightstand; we moved kitchen chairs as needed for second bedside or to put suitcases on. Neither the coffee pot nor the toaster worked, but replacements came swiftly when we called. Unfortunately, the replacement coffee pot was a nice Keurig but we didn't have or want to get pods; another good working coffee pot was brought in. The replacement toaster didn't heat up or stay down. Good bedding, overall good stay. We appreciated the swift responses. Liked the artwork.