This place is more like a hotel without a reception desk. We stayed here for a few days with another couple, total of 4 people and it was just great. The location is so convenient with great transportation, walking distance to many restaurants and sightseeing spots. It is extremely clean and fairly quiet for the location. The rooms are big and comfortable, my husband loved the bed. Just a note, this place does not have an elevator and has steep stairs to go to any floor, so carrying a suitcase up or down is challenging if you have a lot or heavy stuff. Still, I would recommend staying here and would return for sure! We never met Yasu or Akiko but we met the housecleaning lady who was so sweet and helpful. Thank you and we hope to come back very soon!