If I had to encapsulate how we felt with Heidi as our host, it's "like family". I was traveling with a toddler and for anyone who's done that knows it's not the easiest thing in the world. From giving us home-cooked meal to helping us thru a medical emergency to making flexible checkout, at every point Heidi made us feel so comfortable, and supported. I cant thank her enough for her compassionate and generous hospitality. As for the house, it's squeaky clean, very cozy and close to the Canarsie Pier that we loved. Very highly recommended this home.