The whole space was super clean and exactly as in the pictures. Michelle was there when we arrived and was also able to work with us on our later check out time. She also had taken the time to collect some cards and brochures for things in the neighborhood for us. It was our first time using Airbnb and I was kind of on edge about the whole thing as I don't do well with strangers. And that's as to why we did a whole basement apt appose to a room in someones home. Even though it's still attached to their home with them right above they gave you your space but were always quick to respond if you needed. And having all the amenities your used to makes it a better stay along with beating the prices on Manhattan.