The hosts were quick to respond and their instructions easy to follow. The location is excellent. There must be 20 restaurants right on the same street. This does make for noise on a Fri night if your room faces the street. We were able to store our luggage for a few hours before check-in inside the building. There are several steep staircases. The room was clean with an updated bathroom. Nice to have a pullout sleeper if needed. We appreciate the chance to stay short walk from Time Square and all the shows. We would stay there again.