Justin is the example of a caring host and always went out of his way to accommodate us regardless of the time of day with any problems, questions or advise. He left us detailed instructions and personal notes when we arrived. He made sure he met the whole family and we had a good chat which made us feel very welcome in his home. When we had communication problems with the wi-fi, he sorted that for us too. We spent 5 nights at his place in the Bronx and it felt like home to us.