We felt very welcomed and cared! Barbara helped us with everything. We arrived very tired and she helped bringing in the luggage and as I had a cold she immediately served me some tea. We got drinks and snacks and even flowers for our welcome in the room. She provided and helped us with the breakfast and gave us information about what's best to do on our only day in NYC. I can really recommend her as hostess and the appartment itself, as it is just 2min from the subway station. Perfect stay, thanks a lot Barbara and not to forget her sons who were helpful and very friendly as well. Hopefully till soon...