Pros: The rooms have a wonderful, unobstructed view of Manhattan. In-person, the staff is quite friendly.
Cons: There was a rat in my room. They switched me to another room in the night, but the new room had a broken heater (and it was 30-40 degrees F in NYC). Furthermore, I got additional charges on my credit card the week afterwards (outside of the Airbnb reservation charge) despite NO damage or "incidents" to the room, and had to re-explain this random charge to several un-accommodating team members via phone before getting a refund.