Though Casper was out of town during our stay he was very responsive to my texts and made sure of a very smooth check in and check out. He was also very accommodating allowing us to drop off our luggage early and leave it later than check out time.
The apartment is a typical 4th floor walk up and small. A true New York living experience. We were most thankful for the a/c, visiting NYC in the middle of a record heat wave. It was super easy to get around the city. We felt very safe in the neighborhood, even really late at night.