Raisa was very helpful, she was responding to every message, any question. We arrived later than we expected but the check-in solution is great. The apartment is great, very clean, feel like home with all of the stuff like books, comics, projector, Keith Haring stickers. Whereabouts a little scary for the first time, but after few walks you realize that it is totally safe neighborhood. We felt like we had a whole apartment for ourselves :D Bed is really comfy (I’m 190cm/6.2ft tall), there are no thick curtains in the bedroom so if you are coming to party in New York and sleep late maybe it’s not the best option, but if you’re sightseeing- it’s perfect, it helps to get up in the morning. Raisa provides coffee and various tea choice <3 It’s right next to metro line, so the communication is good (city and jfk). Oh and Raisa lent us umbrella when it was raining. She is great, I definitely recommend her place.