Emily and Lou made sure that my stay was amazing and comfortable. They were always available and quick to respond to any questions, concerns, and needs! The day of my arrival and departure Lou came out to help me with my bags. During my stay, Emily and Lou made pizza and apple chips to share (DELICIOUS!) and were always friendly. I even received tickets to visit the MOMA and the Guggenheim from Lou. Exceeded my expectations in every way possible and I could not have asked for a better stay :)