They don't allow you to enter the place with shoes on it, not even flip flops, which it's disgusting for most of the people of my family. They don't allow you to use the wheels of your bag on the floor because it can damage it, which was very uncomfortable because we had a long trip to still be carry our bags. It is a very narrow entrance and it is on the third floor. I didn't like it at all. Don't recommend it. She never answered me on time.