The cleanliness of this property was severely lacking. The floor is tile throughout the property and there was hair and crumbs throughout the property. It was obvious the property had not been adequately cleaned. The tv (hanging on the wall) had no way to plug into the wall without an extension cord (not provided). The window ac units have gaps, allowing access for insects and the elements. When I pointed out the dirtiness of the unit and provided pictures to the owner, I was told "we will accommodate you" - whatever that means. I requested the cleaning fee be returned since the unit was dirty, but this was not provided to us. There are other properties in the area that we have stayed at before that are better suited for a stay in Queens, I just wish we had chosen one of them.