An ok place for people who are mainly going to be spending their time exploring the city. Based on the other reviews I booked this place thinking it was in a quiet and safe neighborhood, but when I arrived I immediately felt otherwise. It was a loud street where people were outside talking very loudly, driving by blasting loud music, and cars revving their engines all pretty late at night. The bed is extremely uncomfortable, if you are a light sleeper like me you won't get much sleep at all due to the loud creaking sound it makes anytime you move the slightest of ways. All in all I was disappointed. I felt unsafe, stressed, and as if I wasted money due to not being able to get any sleep and having to book another place for the remainder of my visit. Despite all of this, Louise is very kind and replies to messages quickly.