Was very welcoming. Allowed us to store our bags earlier than the check in time.
Susan gave great advice about places to eat and where to visit while in NYC.

The nice perk was being so close to the Ferry - $4.00 to get into the city vs the $35.00 by taxi.

We spent very little time in the room. We stayed very active (and sought out places with air condition in the warmest days of the summer of 2014)