Hanayo treated me with the kind of care and respect that I would await from close friends or family. The apartment was so meticulously clean, well-appointed and comfortable. When I arrived, Hanayo was worried that I might be hungry and gave me a delicious snack - there was an umbrella waiting for me as well. It was clear that she had carefully thought of every detail about the apartment - nice shampoos and soaps, drinks in the refrigerator - fresh new linens on the bed. It didn't feel commercial or showy - much nicer and familial. Although I only just met Hanayo and family, I felt they could have been friends for 15 years. I was very very well treated, had all of the help and info. I could have wanted...and the neighbourhood is unbeatable.