Brandon was welcoming from the beginning. He checked in on several occasions and made suggestions about logistics and places that were of interest to us. He met us as we arrived, showed us around and let us know we could contact him for anything we needed. He also checked in by text during our stay. The place is clean, comfortable, a block from the high line, nice and very convenient neighborhood. Everything we needed was there, even out door games and a new, extensive entertainment center. We were on the go all the time but enjoyed coffee in the garden in the morning. I think Brandon's place is exactly what makes Airbnb so successful - we were guests in his home, not a sterile hotel.