Although we couldn't check in early they allowed us to leave our bags to explore the city until our check-in time. Prior to arriving, I made a special request for flowers and a bottle of champagne for my girlfriends' birthday. When we walked in, they were there and she was THRILLED! The room was a clean and a pretty good size for an NYC hotel. They gave us fresh linens and towels every day. The front desk was very hospitable- giving us recommendations in the area as well as an umbrella the night it was going to rain. Honestly, I'm back to being a hotel guy. And if I come back to NYC, I will be staying here.