Good: Jonathan was very accommodating of our late arrival issues due to flight delays. The location/neighborhood was exceptional. The master bedroom mattress was very comfortable.

Not so good: None of the photos accurately depict the apartment. The photos of the master bedroom and stovetop closeup were not even of the apartment we stayed in. I would like to have stayed in that photo bedroom!!! The rest of the photos show a space that is prepared for guests, relatively uncluttered by the owner stuff. The apartment we stayed in was only moderately clean and very full of owners belongings. I had to make space in the fridge and wash the shelves. I had to move owners shampoo and bath items to make space in the shower. There was notable amounts of dog hair everywhere... sofa, sheets, floor. Much like visit a friend's house without any warning (so they didn't clean up) and in this case the person is not a friend. If I had not been excessively jet lagged and literally unable to complain and find other lodging, I would have figured out what Airbnb complaint/despute policy was and left. This was a very uncomfortable few days of living in someone else's house that was not prepared for guests. There were several other listings at the same price point and close location. The photos depicted a location worth that price. The apartment we arrived at did not! Very disappointing and annoying!