Francis was a very kind host and extremely communicative, always answering calls and messages. The apartment looked exactly like the pictures and was even bigger in person! The area was super close to the subway (Q train) and it was very easy to get to and from Manhattan. It's right next to a few shops (Walgreens, drugstores), and some very good restaurants so even if you don't plan on going too far out there are things at your immediate disposal. I would 100% stay at their place again if I'm coming to New York!