I never got to stay at Michelle's apartment in Brooklyn due to extremely poor communication. Her messages were riddled with grammar and spelling errors, so I knew ahead of time I was in for it. Months in advance, she assured us that we could leave our bags with her after check out the following day while we explored the city prior to our flight. On the day we were supposed to check IN I realized I hadn't heard anything from her regarding check in (this was after our check in time), so I reached out -- she said she wasn't expecting us until 10pm (even though check in was at 1pm). She then said we couldn't actually leave our bags with her the next and she even said that she 'didn't say that before' (you could scroll up in the chat and see where she assured us that we could). She said someone else said that... hmm. Careful booking here.