I reached out to the host multiple times, over a week before the reservation, to request a change of date as the event I planned to attend was postponed. No response. I attempted to file a request to change the date, and received an automated message telling me to contact the hotel. The hotel said they could not make such changes and suggested I connect with the host. I messaged Airbnb, whose bot said it was getting someone to help me, but never did… I will be booking future trips with hopper.