The host was there when we arrived and sent detailed information ahead of time about how to get to the apartment and enter the apartment. The apartment/home is exactly as pictured. It is neat and clean. It is a newer, freshly renovated space. The hosts were friendly and nice. The space was exactly what a person would need for a nice stay in NYC. Additionally, the metro is only 1 block away around the corner. This was convenient and wonderful! We will stay here again.