Gregory was a fantastic host! He made sure we understood things, let us know he would be available if we needed anything. He promptly answered any question I had. The loft was perfect for us...very spacious. We had 4 girls and more than enough room. The pictures online are great, but we thought it was even better in person. Nice size fridge. We loved the projector that we could cast our entertainment (Netflix Hulu ect) from our mobile devices to the wall....it was like being at the movies. The elevator worked properly, which was nice, no carrying luggage up the stairs:) Also, location was very convenient, and not from the subway. I would recommend this lift to any of my friends and family:) For future trips, I would stay here again.