From the moment that we arrived to the apartment, the Sanchez family were very kind and welcoming. They offered us maps and explained to us how to get around the city, and they even told us which subway trains to take to the destinations we were going to.
The place was very clean and well located, for the subway station was just steps away from the apartment and minutes away from the city; there were also many stores to shop at for personal necesities or for food. Then on certain nights that we came back late, we never felt uneasy about the area.
Overall our whole experience was great because we felt safe, comfortable in the apartment, and comfortable with the Sanchez.