Ray made us feel like we were his old friends, he was easy to reach if we needed anything and made us feel welcome in his home. The description of the place was accurate, and adding to our great experience was a location where we could see the Statue of Liberty out of our windows! The location was the best, we were right next to the 9/11 Memorial and could even walk to Times Square if we didn't have 3 kids with us. Subway stations were 2 blocks away. We loved that Ray had little sticky notes here and there with the WiFi password or some other info we might need - that was so thoughtful.