Everything was great! We were driving in late, the host was quick to respond, and gave us a nice welcome. From the time we check in front desk receptionist was very pleasant and accommodating. My daughter enjoyed her time in NYC. She really enjoyed the rooftop kid friendly, she even met a play mate, and they enjoyed the foosball table. Made sure we took plenty of pictures bc the view of Time Square is everything! Great location and priced very well. I will be returning bc babeee that lobby was lit at night they know how to party. 💛