Claire always responded promptly and thoroughly to any questions that we had. She was so welcoming and accommodating, she even purchased a portable crib for our daughter to sleep in. We were greeted with a platter of fresh food in the the cozy apartment. The guide in the rental was very informative. The restaurant recommendations were wonderful! It is an older building as most in New York are, so the plumbing, etc. is a little outdated, but we did not experience any issues. We would definitely stay with Claire again. The location is perfect for a range of guests. We really loved the feel of the neighborhood.