Overall, we loved this spot. Great location in a wonderful neighborhood. Comfortable beds in an adorably decorated apartment. When we stopped by to drop our luggage off, we had to wait outside for a half-hour because the last guests were really late checking out. I realize that is no one's fault but those guests so I did not blame the hosts. However, two nights later, we attempted to get in to our apartment via the keypad and the keypad appeared to have a low battery so it wasn't letting us in. The hosts did not respond for quite a while and we had to wait outside the door for an hour until they finally answered and Edin attempted to reset it from home before coming to the apartment to replace the batteries. I realize things like this happen but for my phone calls to go unanswered for so long was frustrating - we were starting to look into hotels because we weren't sure if we'd get in that night. Luckily, they did finally answer and we were able to stay there. Again, overall nice place with miscommunication preventing me from leaving 5 stars here.