This host is extremely unresponsive and unhelpful. I will avoid all Sonder listings in the future. They want you to communicate with them on their app not Airbnb, which is a violation of airbnb rules. They take a very long time to reply to inquiries or requests. Early check in was not possible. Late check out for a fee when they waited until 20 minutes before checkout to reject the extension request that was submitted 24 hours earlier. This is only my second bad review in over 100 airbnb rentals. Avoid Sonder listings if possible. You've been warned