I made a reservation for 16-17 for 8am I waited 2 hours outside to check in, called her multiple times text her but no answer from host. When she finally answered which I felt like was by accident she said she would call me back but didn’t. She waited last minute 10:26 am to text me that room is not available anymore. Terrible experience waited more than 2 hours in the cold for an answer. I will never book with them again terrible experience, very unprofessional if you ask me.