Marianne was very welcoming from the first day I arrived! She was very informative and helpful in answering any questions that I had about Staten Island and the surrounding areas. Very trustworthy... Can trust that she's going to give you great information! Also felt very comfortable with her. She was very friendly and down to earth, just like a good friend. Her place is very clean (maid comes once a week) and in a nice, safe location/neighborhood. Very close to areas with a variety of fantastic restaurants. Would highly recommend!