When we arrived the girl at the front desk was eating pizza and was talking on the phone and she made us wait. When she did try to check us in she said that they had not rooms available and then got mad when I said we had a reservation. finally we were given a room. 403 was our room and the first night we spent there the temperature would not go below 85 degrees. we were hot, nauseous and felt very Ill. we called for maintenance three times and each time they said they couldn't do anything tonight and could give us a new room tomorrow. We got maybe an hour of sleep we were so overheated. We tried to leave and get a new hotel but they were all booked. we were forced to just stay in there with no airflow other than a tiny fan that they gave us which did nothing to help with the heat. the staff was very inconsiderate and did not seem to care that we were ill. We did not get a refund for this night and they still haven't responded to us. the next night our new room was fine.