When my family and I arrived at the unit, we did not have the necessary check in info sent to us and we had to wait outside until we were able to make contact with the host which was not ideal considering the neighborhood.
From there things were confusing, and one of the contact persons (there seem to be two and they're not coordinated) allowed us to leave our bags on our last day for a few hours after check in so that we didn't have to lug them around the city which was helpful, but later I received a text from one host telling me to move them which was confusing after my request had been granted.
As for the place and it's location: my family and I were in search of an affordable resting place in a decent area from which we could explore the city. The place was by no means high quality, and we struggled to track down simple things like bowls, sheets and garbage bags. We have stayed in a lot of Airbnbs and I've never had to put pillow cases and sheets on a bed. From dirt on the kitchen floors to dust and an old coke bottle beneath the main bed, to dirt and dust in every corner, the apartment just didn't feel clean at all. I didn't get the feeling that the place had been deeply cleaned at all, if ever.
The neighborhood itself was another disappointment. I've stayed in Brooklyn many times but never in an area with quite so much trash on the streets and people smoking weed in literally every doorway, including inside the building which I could smell through the vents. The whole area felt filthy. when I say there was trash everywhere, I mean everywhere.
The location was purported to be in a good location, but there was a lot more of a sketchy vibe than I would have liked, which presents a serious challenge if you want to find food or groceries or walk to public transportation at night.
The closest subway stop isn't exactly close either, and as I mentioned, walking this distance in this type of neighborhood feels unsafe. When you do walk to where the restaurants and subway stop are, there are very few decent food options and because of how filthy the neighborhood is, none feel particularly enticing. I tried to walk to a Dunkin Donuts one morning with my 11 year old and the entire area felt bad.
Finally, after our stay I received a request from the host for $100 to repair a cleaning supply cabinet in the kitchen that neither myself or my family had anything to do with, or even aware of. It just contributed to the overall feeling at this place of feeling scammed and that the hosts haven't sorted out how to properly communicate with guests or run an Airbnb. I do not recommend this place and I would book someplace else.