Robert was a great host and he was very kind and helpful. I had a lot of packages coming in and he made sure to leave them at my bedroom door while I was out. I also locked myself out once and the neighbors were eager to help as well. As soon as they contacted Robert he sent someone with the key right away. The apartment is located just a couple blocks away from the subway station that took me everywhere. I felt safe walking home as the neighbors were very friendly with each other and kept and eye out for each other. Overall I was very comfortable and would definitely book again next time I'm in the city.