Al and William were very helpful and always available if we needed them- and the apartment was clean with fresh towels an some extra food staples, good AC, and close to subway.
My only complaint was that towards the end of my stay, I asked for a late checkout (which at most hotels is an added, fair fee) - -there was no flexibility on price- I had to pay for another FULL day for some extra hrs worth of stay. That didn't bother me so much as William checking up on us 4times BEFORE my requested leave time - rushing me out an trying to get me out earlier than I had requested while I was trying to squeeze in the last of my time an say my goodbyes-- THAT was unfair and uncalled for ( especially after paying for another FULL days worth of stay.)