Jack's place was an amazing location but perhaps the best part was how responsive Jack was and so easy to deal with. Also the stoked fridge and the use of an iPhone to help you get around town certainly made a difference. For us, the location was amazing you are in heart of East Village the most action packed part of NY but if you had to travel out to other areas the best part was the access to all the subways. The place was clean, and extremely functional only a small stair walk up which helps if you are a shopper like me and your bag gets a bit heavy. We were there in summer so the air con was a must. Nice comfy lounge and great kitchen if you want to cook at home but the location and surrounding food is too good. Downstairs is an amazing deli with the best sandwiches and a awesome cake shop. Also good coffee just down the street. Jack was so nice and easy to deal with but I can not write a review without mentioning Jimmy who we mainly dealt face to face with. Firstly we were delayed getting in so we didn't make it to the shop in time but we just called Jimmy and 2 mins later we were in the apartment - so easy! But when we were leaving for our final leg of the home stretch (to Australia) at 430am we walked our bags outside and accidentally locked ourselves out of the apartment leaving other bags inside - it was a travelling nightmare - locked out on the streets of East Village at that time with the flight time counting down. Fortunately we rang Jimmy who by a miracle answered the phone at that ungodly hour and let us in to get our bags and make it to the airport and all with a smile, we were so lucky and grateful. I have no doubt that if we did get stuck Jack and Jimmy would have both helped that is something you can't put a value on. Thanks for having us Jack is your great lovely, clean apartment and for caring with the added touches and checking in that we were ok you are a delight to deal with. Huge thanks to Jimmy for being our saviour and turned our travel nightmare story into a good ending. I would definitely stay there again. Thanks again guys you rock. Jessica and Michael.