Carmen and her family (mother is Carmen as well) were very friendly, accommodating and hospitable. I stayed with them for 2 nights, and the room was perfect for what I needed. Carmen checked in prior to the trip and then again just after my arrival to make sure everything was ok. I was offered coffee and breakfast, and only didn't take them up on it because I needed to get midtown on a schedule. I visited with the mother for a bit who had some interesting stories to tell about her life in NYC. Sweet lady. Safe neighborhood in Queens right by LaGuardia. Take the Q23 bus to the 7 train on Roosevelt to get Midtown (20 minute ride). I would certainly stay with this family again.