The room is very clean and the location is very convenient for travelling around the NYC with G and J train. We had trouble opening the key lockbox during check-in because the storm froze the lockbox. Although we had to spend more time in the freezing weather figuring out how to enter the room, Bryan was helpful and responsive (he was out of the country at that time) and helped us get the spare keys to enter his house. There is only one comforter provided so we felt cold on the bed during the storm weather. You can also use the heater but it was noisy when it was working.