WORSt host I have ever seen in my life. No response to calls / messages. Why have a phone or computer if it’s not in use? We (me and my friend) were given a 5 digit code for a 4 digit lock. We were not able to check in or enter the house. We tried calling the host many times, messaged and there is no response. We lost our precious time and were not able to check in. We were also in a situation of having no accommodation because of the host negligence. We decided to move to another accommodation near Manhattan after waiting for 4 hrs without any response.
When I sent an angry message later, I got a reply stating stating that other guests were able to open the lock with that code. Even if code is correct (which is not most probably because of a 5 digit code for 4 digit lock), when we call for assistance, the host must pick up the call or respond which did not happen. The host still thinks they are right. If you want to stay in Queens, New York please don’t choose this place. I can’t give lower rating than 1. If there is a possibility of even lower rating, will give that too.