Despite the mixup with the arrival time Patricia was very welcoming, friendly and accomodating to our needs. Helpful in providing local knowledge on food and shopping in the area. Location suited us and what we were in New York for. The apartment space was good for three woman, would be a tight fit for any more. Only negative was the beds and the pillows - were not comfortable and we are in desperate need of a good nights sleep. The hustle and bustle (sirens) from the street were all part of the New York experience. Laundromat downstairs and local diner across the road were a bonus.