Great location! Walking distance to all the major touristy sights. Very close to Times Square (couple of blocks away) but still very quiet at night. Such a great price for the location, given how expensive that central area of NY can be. There is no front desk or staff actually onsite to assist with questions etc, but they can be easily contacted over text/call and respond pretty quick. Room was a good size as was the bathroom, no kitchen but has a fridge and a communal area down stairs.
Only negative is the abandoned building right next door which attracted rubbish being dumped and a couple of unsavoury characters at night, but other than that had no issues with safety and the hotel itself is very secure. If it’s you’re first time to NYC and you want to be central and in walking distance to everything, I would recommend!