Jackie was not there to greet us but this was an easy check in. We stayed 3 nights and were not there much but only to sleep. This is NY so you are out most of the time. The house was clean and the house was as pictured. If you are looking for a lot with your stay then maybe this won’t be for you but me and my partner are simple and like I said just needed a place to sleep at night. There were dishes/pans available if needed to cook. The area was super sweet if you like Chinese dumplings and more but seriously who doesn’t. The food in the area was amazing. Recommend Vanessas dumplings! There was someone staying in the other room but nobody to bother. Everyone is doing their own thing. We took the subway everywhere. The subway is super close walking distance, just one block over. I would get the unlimited pass because you can get anywhere you need to. Just use the subway map and download it to your phone :) This place is clean and just fine so book it and enjoy your time!