Louise was consistently responsive via email and text before and during my visit. She made sure to be there to meet me when I arrived. Her place is very much as she describes it -- just a block from the A/C/E subway line and two blocks from the 1/2/3 and an easy walk to Central Park. I stayed for nine nights -- an extra two because of the snowstorm, which I appreciated her allowing. The bedroom is spacious and has its own half bath and since it's below grade there's no daylight and almost no street noise, so I slept soundly. On the other hand, as there are no doors between the living room upstairs and the sleeping area downstairs, sound does travel. Therefore TV, voices, and footsteps can carry. I had a portable speaker and iPod, which I'd recommend, just to give yourself a bit more privacy.