Our hosts were extremely sweet, from every text/email sent to meeting in person. I was very pleased. The room matched the pictures. The stairs going up to the room are very steep and narrow, but I know that can't be helped. The neighborhood was a bit much for us the first night (especially in light of keeping our kids safe) when we came in at midnight. The next night we made sure to arrive back around 10:00 and it was much better.