This was my first airbnb experience and what a great way to start! Communication throughout the process was very good and helpful. Didn't expect my host would be there to greet me but Rich was there and that was very helpful. Gabrielle was away but Rich was a wonderful host, making me feel most welcome throughout. And Stella was also so sweet (their rescued kitten). Everything was as described; very private and comfortable room and bathroom. All was very clean; the apartment is beautiful and is directly accessed from the elevator which has a special key for that apartment. Always nice people at the door/front desk. The #1 subway train is three blocks away, making access to anywhere you want to go convenient. The neighborhood is heavily Hispanic with a very mixed population and always felt safe and friendly, no matter the hour. Gabrielle and Rich are very interesting and helpful. Thank you both so much for making my 6-night stay so pleasant!!