Christa and Zach were great! I didn't get to meet them in person since my plane was delayed and I often came back late after spending all day at a research conference, but they were very friendly and accommodating. They left a helpful guide in my room in case I wanted to do a little exploring and directed me to just about anything I might need! If you're coming through NYC for a short trip, definitely try to book with Christa and Zach!