I specifically booked this listing for a trip and asked multiple times to be sure that the airbnb was a 15 minute walk from a specific location. I was told twice that it was 15 minute walk, even after i sent the exact address for the location of the event. It ended up being roughly 28 minutes by walking, which was quite difficult to deal with considering 3 out of the 5 people in my group are disabled and it was freezing. not only that, but mili stopped answering me, and had her "colleague ed" take care of the airbnb while she was "away for the week". She had him communicate with me though text instead of the airbnb messages, which i felt safe with at first, until the location for the airbnb provided was actually the incorrect location, and that i had to pick up the keys to the airbnb from the laundromat across the street in order to check in. In the text, i was also specifically told to tell anyone that i ran into in the building that i was a friend of mili's, and NOT to mention that it was an airbnb.
When i mentioned the misinformation and inconvenience to mili's colleague ed, i was told that an extra hour maximum to pack on our last day would be enough to "compensate for the incorrect distance provided". Carelessness across the board. It was such a disappointment considering everything seemed perfect until the day of, on the way to the airbnb, that things started to go south after months of having this trip and airbnb booked. it was clear they were aware that the information they provided me was incorrect and that they were inconveniencing me, yet they didn't care. Im pretty easy going and easily satisfied but this airbnb cost me nearly a grand for 3 nights, it's not much to ask for to not lie on the listing. This was also my first time staying with Airbnb, and i made sure to read reviews before booking and she only had about 2 negative reviews out of over 100, none of which had the same problem, so i don't know why it was just me she decided to lie to. Overall, now im super nervous to book with airbnb again after this experience.