Any Arlo location in NYC either NoMad or Soho, are great. Improving on just a few things can make them even better. Our first room had a broken tile in the bathroom and the TV in the living room actually fell on my head!! So we had to room move, which was fine until an incident report was suppose to be written. I was told one was already written (2days later) but I am still unsure of how, if no information was really given to the front desk other than “The TV fell on my head.” Also, no follow up to see if I was okay.. Location is perfect with everything you need around you. Rooftop is beautiful, Hotel is clean. Staff can be a bit more attentive as we asked for a sheet and never received it, but they all seemed like a good crew. Housekeepers are extremely friendly. Complimentary water upon arrival which we appreciated! The windows in the room can be worked on as well as opening and closing can be such a hassle. We celebrated an anniversary and birthday and had a very peaceful time. Arlo is creative and unique in a lot of different ways, which we love. Aside from the small minor things that just need a bit more attention to detail - Arlo will most likely be our home away from home whenever we need a getaway. Thanks for a great stay!