Jarad made us feel very welcome. He stayed up late to make sure we arrived safely and his listing was accurate. He was very helpful - he lent us a phone to use for directions while we were out and left us a bowl of fresh fruit. He was quiet and kept to himself, but was also there if we needed help. He always asked us about our day and gave us recommendations for restaurants and Broadway shows. The beds were comfortable and there were lots of fresh towels for our use. Definitely a good experience!