Gladys and Bob, they were amazing hosts! Gladys made sure she gave us a tour around the apartment personally and she always gives prompt response on any queries asked! They allowed us late check out because our flight was in the evening and there wasn't any guests checking in that day. That was really kind of them.
The apartment is real clean, tidy and there was no lack of supplies (bathroom towels, shampoo, body foam, shaver, quilts, hair dryer, iron, etc). We loved the apartment, it felt homely. The area is really safe, we were comfortable with walking around the neighbourhood even late at night. The location is perfect, near to the metro that has direct line to times square.
Highly recommend it to anyone going to NYC!