Neil and Katie were super helpful - they were very responsive by text and even went out of their way to get me keys ahead of time to make my arrival as seamless as possible. Seeing as I was driving, they quickly recommended multiple, nearby, reasonably priced (by NY standards) garages. The place is in one of the hottest neighborhoods in NYC. It is central to all the bars, comedy clubs and restaurants in town. The location speaks for itself. As for the actual apartment, it is beautiful and well represented by the photos. The living room window is right on Christopher street and it's super lively. Bedrooms are small but comfortable. The kitchen/dining area/living room is just cool - lots of good books everywhere and neat historical pieces on the walls. Single bathroom is small, but clean. Everything was clean and convenient, and we felt right at home. Two thumbs up, I highly recommend staying here if you're looking to experience the West Village.