Carlos was very accommodating and helpful! We booked this room in advance (3 mos before check-in date) for 6 nights and on the last minute we decided to extend our stay in NYC. We had to book for another room as his room wasn't available anymore. When we checked-in to our 2nd room, my boyfriend said that Carlos's room is way way better! His home was very clean, neat, stylish and very cosy! Toiletries are available. Subway is just 5 mins away. Carlos was away during the weekend so we had the apt for ourself. When he was home, (although we were only home from 9pm-8am) he's always in his room and he uses a headset while watching TV. All we needed was in this room. Will not forget this place for sure! Highly recommended!