This is my first air bnb experience and thanks to Brian it was uncomplicated. He was kind, patient and prompt with responses, prior to the completion of my air bnb verification, before finalising booking. His directions were accurate and simple to follow, so that despite not being there when we arrived, it was simple enough for us to gain access to the flat and in our own time. The flat is well described and exactly as Brian states, because we are from central London the background noise is to be expected when you are staying somewhere so central, so it didn't bother us. Brian kindly accommodated us with our 20mth old when most hosts in Central Manhattan wouldn't and on the few evenings and mornings we saw Brian he was very good at entertaining our son's playfulness and this was much appreciated. As Brian states you have full use of facilities, and so being able to use the washer and dryer was so helpful with a young child (as you can imagine). His home is clean, neat and tidy, and a standard size to be expected in the centre of the city. The double bed is small for some I suppose but we managed to sleep with my partner and I either side of our toddler with no problems and plenty of room for our belongings. There were also plenty of power points available within the room and the flat. His suggestions of places to eat and shop and visit were great and we visited most things on his list of suggestions and enjoyed some really good food, thanks to Brian. At the end of our stay we had a late flight, and Brian had no problems with allowing us to leave out stuff in the flat whilst we enjoyed our last day in NYC without having to lug round a pram and many suitcases, so we could collect them in the evening without concerns. A host above and beyond, much better than staying in a hotel. We are grateful for Brian's hospitality, many thanks.