From the moment I walked in, I was pleasantly surprised with how the place looked and smelled (AMAZING...I have a thing for smells). The space was decorated tastefully, matched the pictures, clean, and properly stocked with the basic necessities. The beds were comfortable but we chose the bigger bed in the end, which caused my fiance to want to lay down more than go to his family function.
We did not get to meet Bertus, but he was very responsive and provided great instructions on how to access the apartment.
Overall, we enjoyed the space. The only downers were the tension rod for the shower fell a couple of times and the difficulty of finding parking (there are more driveways than parking spaces).