Franklin and Chiemi are wonderful! I only met Chiemi very briefly, because I was out and about a good bit, but she was warm and welcoming. Franklin picked me up from the airport when I arrived, showed me around, and made me feel right at home. The apartment feels very comfortable and spacious, and was a convenient few minutes walk from the 7 line, so it was easy to get to Manhattan. They weren't kidding when they said you wouldn't be bothered by the baby - I was there for 5 days and never once heard him crying at night. I had a great experience staying here and would definitely book with them again!