We booked this place more than 6 months in advance, and this Host canceled our reservation on the check in day without explanation. We came from Seattle after a long flight on Christmas Eve and we realized the host canceled our reservation, we arrived in New York with 15 degrees outside and we had to find a place to stay on Christmas which meant more money than we budgeted and all the stress of being in New York on a freezing Christmas night without place to stay. She never called or text us. This Host offered an apology the day after at 5 pm. We don’t recommend this Host due to she is an irresponsible person. She could have at least sent us a notification no matter what happened. Then to send us a message a day later, her sincerity is gone at this point.