We had a few bumps, but all and all our stay was a positive experience.
The downside: The bathroom was just plain gross and way too small to the point you can barely get in and close the door behind you without scraping your knees and toes with the door. Shower had so much shower/soap scum on dark tile and needs a deep clean. Toilet paper holder coming off the wall. The couch was so filthy I had to ask for a king size sheet to cover it in order to use it. No one offered any kind of real fix or concession when I asked for a sheet to cover the filth. We asked for a feather-free room months ahead with a reminder a few days before arrival , and at again at check-in. 3 of 5 pillows were feather/goose down.
On a positive note, the location couldn’t have been better, several coffee spots within 1/2 block radius, easy cross streets to hail a cab, and the staff was very nice and attentive. The room had a small fridge, microwave and a safe, and a basement (well equipped) small gym with everything you need to grab a quick workout. The decor is modern and has a posh and upbeat vibe.