Nice place to stay in the Bronx. We didn't get the chance to meet Desmar but he was really precise on the instruction to get the key, and even ask us if everything was fine during our stay, even if we didn't need anything. The room is fully equipped with everything you need for a week. It's less then 5min of walk from the metro station so really fast to go in Manhattan (with line 2, 4 & 5, with almost every time an express train, so 15min max). The neighborhood was calm (even if we didn't see it after 10pm) so if you here to visit new York for a week with a small budget, it's perfect!