We were not visited by the cleaning people during our time there, wet slippery floors in the bathroom because of the poor shower curtain and on our last day we received a threatening phone call from a woman down stairs, who refused to give her name. When checking we were told to check out by 4 because we explained our travel situation, on the day of check out at 3 a cleaning lady came and we asked for 10 minutes to take our suitcases out and clean up the food we ate. Less then a minute later a woman from the front desk called screaming and threatening to call the cops on us if we did not leave the room, which again we were leaving prior to that. After trying to explain she proceeded to scream at me on the phone with threats and curses. We were planning on rebooking the hotel for our next trip, however due to the rude and aggressive staff we WILL NOT be returning. Adding to this, extra money was taken from our card without us knowing, we were told that a card had to be on file we were never told that we would be charged nor how much we will be charged. Friendly staff when arriving, aggressive and rude when leaving.