Location is great, just a short walk from Penn Station and right near loads of sightseeing! Check-in and out is uncomplicated. Be aware that there are a couple of flights of very narrow stairs that you need to climb, which can be very challenging with luggage. It is winter and the heating works, but only comes on at odd times. So there are extended periods during the day and night when the apartment gets very cold. There is a small fan heater in the bedroom which helps a little. Noise from the street is loud if you sleep on the sleeper-couch in the front. The bedroom is much quieter. There is no cable TV, and although the Apple TV works, you cannot watch anything unless you have your own Apple ID (to even get into the TV in the first place) and then your own Netflix/Hulu/other ID to watch anything on those channels. The only time we really wanted to watch TV was on our first afternoon/night in the apartment, and could not because we didn't have our own Netflix etc. Non-US guests be particularly aware of this. After endless texting with Sherry, who tried to facilitate communication with the actual owner, we gave up and went to sleep. The next day Sherry sent a temporary guest Netflix account, but we were out all day and didn't get to try it out in the end. The orientation booklet has some info on how to work the fireplace (its a gas one, so know that you will smell gas when it is on!), and the coffee maker. There are enough towels and kitchen things. Only thing we missed was a good orientation on how to use the taps in the shower (took lots of trial and error to figure it out as it was an unfamiliar system - even different to most other USA showers), and an extra blanket or duvet for the bed. Sherry, who is very responsive, is the housekeeper, not the owner. So if any real issues arise, she gets in contact with the owner and this may be a long process of to and fro.