We haven't met Francesca but she perfectly guided us to the apt by SMS and she did everything to make us feel like home. The apt was clean, larger than we expected and very confortable, you will appreciate to be there after long walks in the streets of NYC. The neighborhood is very nice and there is everything you need at just few minutes of walk (markets organic or not, bars, restaurants). The subway is not very far (8 or 10min) and at 8 stops from Times Square, so you can be there in less than 30min. But if you don't want to walk there is a bus stop just at the corner of the street !!
This is definitely a place i'll recommend in NY.