The was nice and was very accommodating to arrival time and leave time. She made sure you were able to get the keys to the apartment, so you could start your trip with little hassle. As long as you clean up after yourself and consider other people's concerns, you're stay couldn't be better. With the view, ease of getting to the subway, extra clean and comfortable mattress and relative quietness in New York city, our stay went from good to great just with the location?