Garcia responded to everything during my stay. The building is very secured with a double door entry. Which is what I liked the most. The neighbors are very to themselves, I hardly saw anyone my entire stay. The place matched the photos and the cleaning was good. If you familiar with Brooklyn then the location is good for anything happening in Flatbush or downtown Brooklyn. There are a few restaurants to pick from like a juice bar, a place for brunch and etc. Parking is pretty good as well.