I messaged the host the day before and the day of our arrival for instructions into the space with zero response. I then had to contact the Airbnb support team who thankfully refunded my money and found me a new place within a couple of hours of my arrival. Do not book with this host. Terrible and very upsetting experience. I missed an evening dinner meeting for work upon arrival bc I had to find a new place. I use Airbnb 8 times a year at least and have never had such an atrocious experience. BE WARNED. DO NOT RENT THIS BNB.