Unfortunately this accommodation left much to be desired.
Our experience was nothing but unfortunate from start to finish. Upon check in we noticed pockets of dust and dirt throughout the property, hairs on towels and sheets, the beautiful drapes in the pictures were ripped down the middle, as well as stains and grease in the kitchen. In the following days, we discovered mould in the coffee pot, and worse of all a USED condom down the side the bed. Upon this discovery, we left the accommodation.
Communication was slow with co-host Monique, sometimes waiting hours for responses. Another clean was offered but the problems weren’t resolved.
When I eventually spoke directly with the host Tracey, she was very apologetic, which we appreciated, and assured us this had never happened before.
With that being said, this issue took 3 days out of our 8 day trip in Brooklyn causing unnecessary stress and incurring much greater costs to us to stay in another accommodation last minute.