We had a great stay! Communication was easy, and Lauren was flexible with check-in. She made it easy for us to arrive even after our evening flights got delayed and had us arriving around midnight. The apartment was on an upper floor overlooking the trees and a great park, right in the heart of the East Village. We felt like we were part of the neighborhood, set off from traffic but right in the mix of the action. Wonderful cafes, shops, etc. right on the block, and even more within just a few blocks walking. Easy transit with nearby subway connections. The apartment was bright and welcoming, with good views of the park, great decorative touches, ample kitchen supplies and space, a comfy bed, and a bathroom with everything we needed. Lauren left recommendations on the counter. Would come back again!