Koichi is very lovely and helpful and always responds really quick. I you have and questions or concerns he will try to help the best be can. The room was lovely and the interior modern and clean, just like the pictures. We loved the bed and pillows and the big window - feels very „New York city“. You just have to know that there is no elevator and you have to carry the luggage up the stairs and although they might seem week they hold a lot of weight (at least to adults, one baby, three packed suitcases and a buggy ;)). When we were there the hallway smelled like weed which we didn’t like but the room always smelled fresh and clean so the smell didn’t come through. You also don’t hear your neighbors just the relaxing sound of the city that never sleeps. So thanks for being so helpful and letting us stay there. I can recommend ☺️