While the staff here is impeccable the description of this location and property is not. The so called "light filled loft" location was almost underground and the apparent "fully stocked kitchen with cooking basics" didn't even provide salt and pepper or a cutting board. One of the biggest stand outs to the listing that was not accurate was that there is a washer/dryer in the loft. There most certainly is NOT, not only do you have to PAY EXTRA to use these but you have to share these with all the other guests. The loft shown in the photos is an example of what you MIGHT get should you book here. On top of all this the a/c was broken for the majority of the stay even after asking for it to be fixed.