Margo and her husband live upstairs of the rental. They were quick to respond to my requests. There was a moldy shower curtain and liner in the one bathroom rental. Margo was very apologetic and she replaced the liner quickly but not the moldy shower curtain. We did encounter a mouse in the rental the first night and the morning before we checked out. I asked Margo if I could have my stay prorated for the one night and find another place to stay. Margo's husband only wanted to put down mouse traps and try capturing the rodent. Overall, my family and I made the best of the stay since we could not get a partial refund.