Jason was very nice and helpful. He answered us quickly at any time we made a question before arriving to New York. This was very important for us. Jason helped us to enter all the lugage to the apparment which was in a first and second floor. We thought it was on ground floor and first floor. There is a door we shared with the Real Estate Office. (once people entered to the apparment , they were lost but nothing happened) He was very nice also when we forgot the time for check out and let us stay longer than we should. Although the kitchen was not provided with items for 7 people when we asked for knives and forks he did his best to complied with our requests. This made us happy he tried to make us a good stay in his appartment. I recommed this appartment but not for 7 adults. 4 adults in the same room were too much. We were a family ;parents, 4 daughters and a brother all adults. The two rooms in the second floor are very good and spacious, but the room of 4 beds is not comfortable. and the 1/2 bathroom quite small. But we enjoyed very much our stay in New York. Thank you very much.