Let me first start out by saying that the home is beautiful. It's very spacious and looks exactly like it is listed in the pictures. He has cable, Wi-Fi, and a gorgeous kitchen/entertaining space. Unfortunately, my hosting experience was not as great as the others. Check-in was scheduled for 2pm and I was not able to get into the home until 6:10pm. The cell phone number that I was given to contact Jason apparently didn't work once I actually arrived in Brooklyn (super strange), so my family and I were waiting outside for HOURS until he finally called me from a completely different number. I wish he would have reached out to me (the paying customer) at 2pm just to make sure I got in the home at the scheduled time. I always use AirBnB and I have never been so disappointed with the customer service that the host provided. I usually have awesome experiences. Based off of everyone else's reviews, Jason was probably having a bad day at work and forgot about us. I just wish he would have tried a bit harder to make us feel welcome. Although the home was nice, I don't believe I would ever stay here again. I am a southern girl and I am all about hospitality. Hopefully this won't be anyone else's experience.