Eric was a wonderful host and responded quickly to all of our questions and inquiries. The place was very clean and Eric was kind enough to let us check in early at about 10am which was amazing since we had taken a red eye from San Francisco into New York. During our stay one of his colleagues, Margaret attended to us, who lives just across the hall. She was very kind and communicative and really cared that our stay was good and helped make sure we had everything taken care of. When we asked if they had an iron available she even went out to buy one for us! She also offered us umbrellas and really just went above and beyond to make us feel comfortable. The place was cozy and overall we had a wonderful stay!