The overall stay experience was ok. We especially liked the location, which is off the main streets but still close to many delicious restaurants and public transportation. The checkin and checkout processes were super easy. Jason typically responded to my messages very quickly. However, there are a couple of areas that could be improved.
- Cleanness: The apartment was not cleaned when we checked in. Jason quickly sent a cleaning lady to remove the trashes and change the bed sheets, towels, etc. The apartment looked much better after that. However, the furniture surfaces were not clean. Fortunately, we brought Clorox wipes to wipe the surfaces by ourselves. We also spotted a few bugs in the kitchen during the stay.
- Internet: The Wi-Fi speed is very slow especially when there are a couple of devices trying to connect to internet at the same time.
- The kitchen does not have cooking oil or salt.
- The washer and dryer located at the basement require quarters to use.