I've had an Airbnb account for about a year but this is the first time I've actually booked a reservation. It could not have gone better. The apartment was overall wonderful: exactly as described, spotlessly clean, furnished with every single thing you could possibly need while away from home (my single favorite thing was the Brita water pitcher in the fridge - the filter was either brand new or very new, and saved me from having to buy a case of bottled water which I usually do while traveling), in a delightfully charming neighborhood, precisely 2.5 blocks from the train, stores and restaurants on the next block. We arrived on a red eye flight, and Steve was very accommodating about letting us drop off our luggage earlier than check in (and even hauled the 2 very heavy suitcases all the way up the stairs for us). We really loved staying there, did not want to leave, and will definitely try to book this apartment on our next NYC trip.