Shirley does not communicate well. We never met her in person and she barely replies to text. If you want a host that doesn’t pester you, Shirley will not. However, if you need a friendly host, she is non-existant and just a text. She replies very late, sometimes not at all. The place is very clean and nearby Downtown flushing. 15 walk to the subway station or 5 minute bus ride with the Q44. Very clean, great location, absent host. Good value if you want to be left alone.