My boyfriend and I stayed two nights in the studio, and we loved it. We only met Lilian once as we waited for our Uber to pick us up, but all the other times we communicated she was friendly and very accommodating. She let us check in early and check out late, which was wonderful for us. The studio was very clean, and very nice. Everything was provided: coffee, dishes, lots of towels, shower products, filtered water, and even food and shop recommendations. It would have been nice to have a small iron and iron board, but Lilian provides so many other things that that might be asking too much! We also couldn't get the AC working, even when we followed the directions provided, but we just cracked all the windows and it was okay. The studio is in a really cute part of Harlem, and it was very quiet! One night there was a party down the block, but it didn't go on very late at all. There are cafes, restaurants, and shops within walking distance in any direction. There are bus stops and subway stations within walking distance. This was the perfect place for us to stay; we thoroughly enjoyed everything!