The apartment was easy to get to check-in was smooth. The apartment, however, had a very bad smell, like urine and when we reported it the host was very defensive and didn't offer to resolve our concerns. Instead, they accused us of being dishonest. When I told them that the bath mats were dirty and dingy and provided a photo they accused us of making it dirty ourselves. Again, the host never took any responsibility and did not offer to remedy our issues. I reached out to airbnb support and received a partial refund as we had to leave the space because we could not deal with the smell or bad customer service. I would not recommend this airbnb to others.