This apartment is really big, perfect for a family or friends trip (we came with 14 people). Communication is really easy with Lucy or Franck. They bought for us an airbed and a stroller for our little daughter, after emails exchanges, without any additional cost. Good beds. We were a little bit disappointed about the kitchen equipment, old. Some pans were unusable. Previous renters let pans and forks/knifes really dirt. Couple of bed sheets have holes. But Franck was really reactive when we addressed those issues, and he provided new pans, and assistance by text. I would recommend this place, and encourage Lucy and Franck to work on these details, to have a really fantastic place. We enjoyed our stay in general.