This was my first time in Brooklyn and my first time using Airbnb. I was nervous but right from the first message, the host was so helpful and welcoming. The apartment is warm and cozy and you get left tea and coffee and little bags of chips and the bathroom is stocked with toiletries if you need them! Walter checked in with us regularly and we didnt end up really needing any help but it counted that he made sure we knew he was around to help ease our stay and make it a positive experience.