TRAVELERS THINK TWICE BEFORE STAYING. I have traveled to a lot of different Airbnbs, but this property has the worst host I have ever been with. My stay was so uncomfortable I had to leave early which I have never done due to host behavior until now. This 'host' also refused to refund the remaining days after I wanted to leave early, resulting in me paying well over a thousand dollars for a stay that lasted 3 nights. Do not make the mistake of booking this property like I did, the place is clean but the behavior of Natalie leaves little to be desired as she will be reluctant to help you with issues that are HER fault like when the AC is not working. She is clearly power-tripping with her 'i'm-better-than-you' and 'i'm-always-right' attitude. The host being extremely sensitive to everything that happens but it is wrong if her guests are sensitive too. Natalie, the host, lives on the property, and has constant LIVE cameras on surveillance indoors to make sure she has hard evidence if you do anything, not for protection. She will message to question you if you even just exit your room to look at your surroundings. I have never felt more unwelcome, paranoid, fearful, frustrated as I have than with this 'host' and her property. I don't understand how this person is hosting an Airbnb when she doesn't like it when people need basic stuff and just want to pay for the time they stayed.
Natalie herself is very rude, anti-guest, and greedy. The very first whiff I got of her attitude was when I simply asked for the wifi and she replied me with the answer but also added the tidbit, "-even though it's listed on the site". Okay so of all the Airbnbs i've stayed at, this is the first time it was listed on the page itself, was there a need to act like your guest is an idiot for inquiring something so insignificant? Her greediness showed as she accepted the alteration request to shorten my stay that required me to pay more fees, but declined the second request since it would make her lose profit. If she had simply accommodated me properly with the AC and had a better attitude, maybe she could actually keep her profit honorably. I also noticed on the other bad reviews of her listing that this was apparent as she charges people everything and proceeds to complain about every little thing like a piece of tissue on the ground as if an Airbnb host should expect 100% the perfect guest. I tried to be as polite as I could and adhere to her 10 commandments and bible of rules but she still ended up treating me like trash. This is the most unwelcoming host I have had regardless of how much she lies through her teeth with her empty words of 'thanks' and 'I am happy to welcome every guest'. Even closing the doors slightly hard by accident or moving things out of luggage onto the floor will prompt her to message me, 'please dont slam down my things because your frustrated'. Why did she assume I was frustrated within a few hours of moving in when all of my messages were polite and simply discussing how the AC didn't work? She should get her own living space with proper thick walls if she wants complete peace if she doesn't want noise in her home. Either way, what sounds I did create were miniscule compared to the party music outside my window, which lasted from 5pm until midnight. Her mindset is set on making everything about her, at a certain point, i questioned if I was hosting HER due to the amount of things I had to do to get a proper comfortable stay.
To explain the first major issue with the AC, I noticed that it was not turning on, then I messaged her about it. She decided it was not a big enough issue to fix for hours even though she was on the property until I kept complaining about the heat. Then she reluctantly finally came to my room to fix it, making the excuse, "I dont want to come into guest's rooms due to privacy", oh the irony when you have so many cameras that you'd think it was a bank. Anyways it turns out, it was not broken, it was not turning on due to the other ACs being on heat. So she had the other guests turn off the heat to turn on cool mode. I then had the pleasure of getting messages from Natalie complaining about my use of the AC as it would prevent the other ACs from using heat all. She complained to me, the guest, about how her pipes would freeze at night(which makes no sense because the lowest it got at night was at 35 degrees fahrenheit), how her room was 47 by evening even though temperatures were at 70 and higher during the day, causing her to catch a cold and exacerbating her asthma, and ultimately suggesting i leave even though this is her issue. These wild exaggerations sent off a red flag in my head already as this made me realize that this host was hosting herself and would rather accommodate herself than me. In the end, she refused to help me have a proper working AC for the rest of my stay and even explicitly stated her desire to refuse any more messages regarding it. Just 'deal with it' right? She told me to by my own AC even though AC was listed on her property, and to tell me to check the weather, as if I can't feel the weather with my window open all day to desperately get the temperatures down.

Then there is the creepiness factor. One of the first things you notice walking into this sterile environment are the robust cameras located in the ceilings which cover the