I love booking my stays through Airbnb and do all the time throughout the year. However this is the first time I have ever booked a hotel and not someone’s apartment, condo or house. The issue was a residence fee that was not made clear through Airbnb when I initially booked our room. In the emails I received from the hotel itself it did disclose about the residence fee. At checkout we were informed again that approximately $300 would be charged. Again, however, not only do the hotel take the residence fee but also another charge of $66.93 that we still are unclear on what for. I have tried contacting the hotel front desk twice and now their accounting customer service line; still with no answers. I will see if someone will call me back tomorrow- they are supposed within 24 hrs. I am in the future going to be weary of booking hotels and sticking to residences.