Entering the building was not easy. Rather than let me into the building, the host expected me to ring the doorbells of random residents until someone let me in. Her words: "ring any doorbell they always open." Unfortunately, this method of entry did not work. When I did finally manage to enter the apartment, I discovered that the apartment did not have hot water. I asked the host if she could fix the problem and provide hot water, but the host was not helpful. She recommended that I heat water on the kitchen stove, and use that water for showering. That is totally unacceptable.
When I again asked the host to fix the hot water issue, she tried to sidestep. She said, "it's something that comes out of my hands right now it's Sunday and a holiday because it's Father's Day." I had to pursue the issue with Airbnb.
I have never written a negative review before, but this host does not communicate well, and does not appear to care to fix serious problems. She failed to provide basic resources. Consequently, this was a very stressful stay.