The staff were really kind. They allowed us a little extra time to check out, which was appreciated as I was staying with my mom, who is older and it takes a little longer for us to get things ready in the morning. We stayed at this hotel last minute—the sheets and towels in our room were a little dirty when we arrived late at night, but the housekeeping lady was kind and changed our entire bed, after we told her…we also didn’t have hand soap and she brought us some and some extra towels.