The place is exactly like the pictures show. Michael provides the guests with plates/cups/cutlery with also an microwave and micro fridge so you can eat peacefully in the room late night watching some netflix. There is also various restaurant flyers in the room (prices in Brooklyn are awesome); and he also provides the guests with a body and face towel/soap/shampoo/conditioner, which is a great plus. We arrived at the time Michael told us to arrive, and Arlene explained us everything about the room even giving her phone# for emergencies.
The room is literally 2 blocks from the subway station (C-Van Siclen Ave), it's like 45 minutes from midtown Manhattan, which could be a bit far for some ppl, but me and my sister are used to lot more than that in our cities, so it was no problem at all.
The only con we had is that the neighborhood is quite noisy sometimes at night, other than that, great lace to stay.