Our experience was less than satisfactory! I did not receive check-in instructions until the date of my arrival, at that time Emily informed me that her lease was up at the end of the month (something she must’ve know for a long time) and the broker(a friend of hers) would be coming in to show the apartment, but they’d be gone before I arrived, so of course I didn’t have a problem with that. That was just the beginning! She then contacted me the next day saying that they needed access to the apartment again for about 30 minutes in the evening, all of the guests had arrived by then (there was four of us staying there) and all of our belongings were in the apartment! None of us were comfortable with this, I communicated that to her, and refused to let the broker in when they came knocking. She then told me that the broker needed access to the apartment for a HALF OF A DAY in the middle of our stay! They were actually going to have an open house (random people coming in and out) with all of our valuables just strewn about the apartment! Again none of us were comfortable with that, and when we refused she threaten to cancel our reservation (an act that would essentially leave us homeless in New York)! We immediately took this over to AirB&B, and after hours of back-and-forth over an entire day of our vacation we were able to have an AirB&B representative cancel the remaining days of our stay and issue a refund. All the while the hostesses boyfriend, who she apparently gave my personal phone number to was texting me! I’m guessing that the landlord was putting heat on her, and she herself didn’t have much of a choice in the situation, so I feel for her in that way but it still does not make the turbulence regarding our lodging during that trip any less frustrating. I definitely can’t recommend.