Henry's level of communication is top tier. He sent detailed instructions and had a great response time that made our stay very easy and comfortable. Loved the free luggage storage option.
There are multiple units within the building and so the pictures show the different options which you won't know until the day of. We were pleased with ours as it was clean and had the necessary amenities (kitchen appliances and utensils, towels etc.). Basically feels like a hotel without the daily room maintenance.
It is a smaller space and tight in a few areas. With 2 double beds, it was okay with our group of 3. Seems typical of what you would find in NYC though. Definitely worth the value compared to other options.
Location is amazing. Exactly as described. We were able to explore most of Manhattan and major attractions on foot and since it's central, felt safe to walk around at night since there are so many people around.