There are some great things about this place and some things I wish I'd known before booking. First, I agree that Sasha's communication is phenomenal - 5/5 stars. The location is awesome - 5/5. The doormen were fabulous - 5/5. But, the bed was about a 2/5. When I arrived the bed was missing a top sheet and the hard pillows only had decorative quilted covers. I couldn't find extra sheets, blankets, or pillows. I arrived so late that Sasha, understandably, helped in the morning. There was also a huge cockroach in the apartment. Ick. And then, a few little things, like no bathmat for the tile floor, no extra towels, no kitchen towels, no kitchen knives, and a super hard sofa. There are several really nice touches, though, like a decent kitchen (everything worked), soft towels, a hot water kettle in the kitchen, Keurig, and guest access to Netflix. Oh, and it was quiet! I think a few things could be easily fixed (better pillows, a properly made bed, extra blankets, extra towels, and an exterminator) and then the place would be awesome, but unfortunately, I think we'll look somewhere else next time.