Really my only issue was feeling like the hotel wasn't exceptionally clean. Like the carpet and corners were a bit dusty, the elevator a bit unpolished in cleanliness. I don't know how true this actually is.
All the details of the hotel were really well done. It just felt like the whole hotel could use a wipe and clean: walls in the hallways. The rooms were extremely well appointed and comfortable. Lots of storage space for bags and suitcases.
We LOVED the design and decor. We were very excited to find it such a "hip" and unusual space. The roof top deck was AMAZING and a selling point. I really think they should add more pictures to their Airbnb ad to reveal all the great bonuses like inhouse bar and dining and deck. The location is unbeatable being two blocks north of Times Square. We could see Times Square from our window and the roof top deck on the main level as the lounge and bar.
We booked the room on Airbnb which made our check in process laborious; however, everyone working at the hotel was exceptionally friendly and helpful. We would definitely stay here again!