First of all: fantastic customer service! They went beyond my expectation.
The unit is in 5th floor, just around the corner. Neighbourhood is safe and quiet. Good if you want a quiet area, but still there's a Whole Food, Starbucks, etc, oy 15 mins walk. There's a lot of good restaurant nearby so it's easy to uber eats or grubhub.
Bed was comfy, kitchen was decent and compact. We also like the doormens, they are friendly and very helpful.
Overall we enjoy our stay there. Goodjob Blueground!