Derrick is fantastic, immediately responsive, patient, and accommodating. Even something tiny like replacing batteries in the TV remote, he was jumping to fix immediately. There was even a moment when I thought I had lost the keys to his place and he was still very calm, patient, and kindly came up with solutions. The place itself is absolutely beautiful - a perfect getaway, with AMAZING views of the city. Particularly loved the balcony access. One of the smoothest Airbnb experiences I’ve ever had.