Everything was perfect. Carlos was on line 100% answering all the questions and solving all the doubts from the beginning. Jorge was waiting for us when we arrived and explained everything perfectly. We were in the middle of an extremely cold week in NYC with our 2 kids and home was always warm and cozy. The location is mind blowing. The best place to stay in NY. Since now we will stay in Carlos home. When we visit NY, is our home there. You will have everything you need. Even the best coffee of the city ;) Thanks Carlos!!!