Rachel was most responsive and accommodating to any/all needs. Apartment was clean, welcoming, and well equipped. We, including our 2 children, felt comfortable and enjoyed staying there and the neighbors we ran across were friendly. Easy walk to nearby subway stations and many good restaurants. We followed Rachel's recommendations that were included in the apartment and found them to be spot on. Chose to park in the garage for $25 per night as we did not want to move the car for street cleaning or be concerned about street parking. The parking garage was, as stated, directly across from the apartment and the garage attendants were professional and courteous. The neighborhood is clearly in the middle of revitalization, the streets felt safe and were quiet during the day/night.