Michelle has a cosy place with some very interesting decor that’s definitely a conversation starter.
The place was warm and comfortable for the most part however I did feel like Michelle was not properly setup for long stays and could have done more to make me and my guests feel not only more comfortable, but more appreciated for choosing her house for our time in NY.
Good bits:
- checkin was easy with good instructions on where to find the hidden key and how to access the property
- record player and record downstairs was a good touch
- loads of cool board games available
- large dishwasher and large fridge
- tea, coffee and cooking supplies
- laundromats closeby so no was her wasn’t that big of a deal
Bad bits:
- Customer service- There were a few times where I felt Michelle’s treatment towards me was not that of a host. It felt more like I was burdening an unfriendly family memory by crashing at their place rent free. It was like she was doing me a favour by letting me stay there, which was a sour pill to swallow considering I spent near £7k for that privilege.
- I didn’t meet her once as she was only available during the day and as I was there for business, was at work at the only times she was available. Weekends she was out of town.
- Almost every message I got from Michelle was reminding me to empty the trash. It got real annoying, real quick.
- I was expected to shovel the snow from not only the stairs at the front door, but also the sidewalk in front the house. I didn’t mind this as it felt like I got a real NY experience and someone has to do it but it would have been useful to know about that (nothing was mentioned in the listing) before I booked.
- clean sheets were locked away and required Michelle’s key to unlock a room to access them
- lighting was inadequate in the main bedroom upstairs and in the living/ dining area downstairs