Thomas couldn't meet us himself, but his brother was waiting for us when we arrived. Communication about this (and before and after) was good and often speedy. Apartment is way uptown, but the NY subway station get's you downtown quickly, and there are always yellow cabs. Apartment was clean enough, fridge was fine, bathroom nice. Wifi is strong and kitchen fully functioning. Nearby Absolut Bagels and Westside Market are an absolute treat.