France is listed as a superhost here in AirBnb, and rightfully so. She made sure all was well and promptly replied to any inquiry we had. She introduced us to the must-see/must-eat places around the neighborhood (and there's a lot in the area!). We loved Bedford Hill and Dough! She gave us a rundown on how to get to the subway stations (which is just a couple of blocks away and can easily get you in the city in 15 minutes) and even helped us arrange taxi service to get us to the airport. Her place is well maintained, clean, and has everything we needed for our stay to be pleasant and hassle-free, and the neighborhood in itself is already charming and interesting to explore. Should we find ourselves back in New York, we definitely would stay with Frances again. :)