Ayana was very understanding and responsive to my messages. When we met in person she was warm and inviting, explained everything to assure I understood everything. She adds a personal touch to the space to make you feel welcomed and at “home.” The space is small, but cozy and very clean. She makes it feel like a mini hotel room, sheets were of nice quality, room had a electric heater that warmed the room really well even on its low level, bathroom was stocked with essential items as a hotel would such as soaps and lotions, a full kitchen without a stove or over but a hotplate is provided to cook something easy all wrapped with a touch of warmth. We enjoyed our stay, will consider this place again the next time we travel.