Communication and check-in was easy and straightforward. Location was about 15-20 min from the train which was nice also. I never actually met the hosts since the doors are all keyless entry. Was also great to get a key to our room that we could lock when we went out for the day. The room itself was spacious and had its own bathroom which was a plus. The only thing I was thrown off by was the smell of mildew in the apartment when there was laundry sitting in the washer for the entire day. Our towels smelled heavily of mildew too and when we requested new ones, our host let us know the code to the dryer which was really nice of him, however after seeing the wash sitting in the machine in the morning and coming back at midnight and seeing it still sitting in there, we ended up not grabbing new towels and just shared a towel for our entire 5 night stay. I am huge on cleanliness and so is my partner, the smell of mildew is a pet peeve of ours so for the price I paid, this was bothersome to us.