Martina was excellent with communicating and responded to most of my needs. Shortly after we arrived, we noticed the most of the silverware was a bit dirty and there were small ants crawling on the counter. When I opened the cupboard, I found an open sugar container. Definitely the source. I don’t understand how the person responsible for cleaning could have missed this, and also had not seen the silverware. The apartment was lacking in proper kitchenware, thin comforter for each bed and 2 weak heaters. So the first night was cold. But like I said, Martina responded the next day with a new heater, 2 blankets, more dishes, hangers etc. It was great. I still wished we got ant bait to attract the ants, not spray. But slowly over the week we killed a lot of them by drownings. 😆 The apartment was rather tight for a family of 4 but doable. And the lighting was rather dim for my liking. Would prefer brighter lightbulbs to make up for daylight only on 1 room. The bathroom felt like an RV size bathroom, very small, but huge shower. The mattresses were quite comfortable.
Great location to the J train, less than 5 min walk. But the station is 19 stops from Manhattan. So be prepared for approx 30 min train ride. I was always able to find parking. The furthest spot was 2 blocks away because I got back at 10pm. 2 blocks from the park too. Overall, it was 3 stars for amenities and cleanliness, but 5 stars for responsiveness. So that’s why a 4 star from me. I hope the detailed review helps.