I only stayed at Natasha's for one night (so short, in fact, that I wasn't actually able to meet her!) However, she was really communicative and helpful, and it was easy to check in and out. The room is pretty good sized and clean, and the home itself has a lot of character and is very warm and welcoming. The apartment is a little far from the subway stop (about a 15 minute walk) but for the price, it's great value for money. It was safe, residential and the room was really comfortable!