Sausan and her partner Steve were wonderful to deal with. I misread the check in time and we turned up half an hour early, and Steve was very helpful and allowed us to leave our bags at the place while he prepared it for our stay. The apartment is beautifully decorated and very comfortable. Both the bed and sofa bed are extremely comfy, and the pillows/ linen are high quality. The apartment is stocked with everything you need and even has lovely extra's like candles and flowers. If you are an extremely light sleeper you may have a little trouble with the neighbours coming up and down the stairs outside the apartment in the morning and night, so just remember to bring your earplugs :)