I was running a bit late for my original check-in time and Ann could not have been more gracious about it, which set the tone for the entire stay. I was in town for a conference and was barely in the beautiful suite, but I felt so comfortable being able to come and go. The room is just as beautiful as the pictures show and the artwork is just fabulous. The private bathroom was extremely convenient and I loved the waterfall shower-head. Ann's cats were also so sweet and well-behaved. If I attend the same conference next year, I would absolutely love to spend my nights in this suite again! Absolutely recommend!