I had booked this for my mother originally. Considering that it was the holiday season, I was thankful that Victor was able to accommodate my mother in which the location was super convenient since it was near my college campus. My mom had her flight delayed and Victor was able to help us out later in the evening to be able to check-in. My mother found the area tranquil and calm, and the place was very hospitable where you can feel right at home. Bath was confusing to use, but Victor was phenomenal in helping to teach us how to use it. Highly recommend it if you are coming to visit anyone and just need a mellow place to go at the end of the day after doing a day full of activities.