Really disappointed in this stay. Checked in at 3:00 and walk in to find the place still unclean and used from the people before us. Dirty towels everywhere, bed linens used and unmade etc. This was very unsettling as Covid is still circulating and nothing had been cleaned or sanitized. Tried to get a hold of the owner through the air bnb app and never got a reply. He finally did respond to my friends text but he did not respond quickly nor was he that accommodating to what was going on. Cleaners ended up coming while we were there at around 6:00pm and did a rush job and did not disinfect or clean very well. Tub and bathroom were filthy with the hair from the people before still left in the drain. We didn’t use the kitchen at all but there was no trash can in the kitchen to throw away any trash. There was only tiny trash cans in the bedroom that didn’t fit take away trash etc. I asked the owner for a refund of the cleaning fee since they 1. Did not come when they were supposed to and 2. Did a poor job and he said no and called me names and made up lies to make himself feel better. I have stayed at a million airbnbs and have never had a bad experience until now. Most owners try to help resolve the situation and are friendly and this Owner was none of that. The space itself is cute and the location is in a nice neighborhood. I would suggest the owner of this property learn some basic hosting manners and try to help the people that are paying you instead of being defensive. Admit that you were in the wrong on this situation and try to help resolve and see where we are coming from. Don’t suggest this place due to the owners lack of correspondence, manners, and rudeness. Expect him to lie and make jabs about you when you confront him with an issue.