Joy was a great host. She responded quickly to any questions we had about the apartment and the city. The apartment worked well for our family of 4, including 2 children, ages 8 and 10. My son and my husband slept on the pull-out and were very comfortable. It's an IKEA pullout, which has a thicker mattress and better design than a traditional pull out (no metal bar in the back). The subway is less than five minutes away. I walked home after midnight with my daughter several times. The wifi was excellent. We look forward to staying here again.