Henri and his team were responsive in a timely and efficient manner. The neighbourhood is great and close to the Empire State Building and other tourist locations. Great if you want to explore Manhattan by foot or subway.
My only concern for others is the noise from the pipes (heating) is very noisy. If you don’t like loud random bangs and popping noises, I would not recommend. To offset this, you could get ear plugs. I believe someone else mentioned it in an earlier post. I don’t think it says in the description of the airbnb posting, however, it does in the notes when you check-in. I had noise cancelling headphones so it didn’t make a difference to me.
For the value, it’s a very good place to stay. In addition, having the free luggage service significantly helped.
Overall, if you want to do the main tourist things it’s a great place to stay. Otherwise, if you like quiet, I’d suggest an airbnb in Queens or Brooklyn.