From the beginning to the very end. My experience was overall terrible. I paid to check in on the 26th the cohost was supposed to meet up with me to give me the keys. She stated the apartment would not be ready & I received the key from her on the 27th when the apartment was still not ready for me. She never showed me up to the attic or How to get upstairs. While waiting for her to fix the apartment she calls me asking me not to reply to her husband because she wants to chill and her husband does not allow her to. She said she forgot to bring towels because she wanted to chill completely unprofessional. Also stated that I looked like I wanted to beat her up when receiving the key & she stated the attic was not ready yet. The air mattress were messed up. The host were very incompetent after addressing Alonzo about the matter and how his wife shared personal issues with me asking me to lie to him about checking in that way she can stay out and chill. Alonzo did not attempt to bring towels or fix the air mattresses. He texted me “Thank you for humiliating me to a complete stranger and fucken up the business. Thanks a lot you're a real keeper” thinking he was texting his wife. She called me threatening me. I was very uncomfortable throughout me entire stay and would not recommend this overpriced attic to a bum! Horrible! Was in shock even after reading the reviews. This place is a complete joke he must pay for ppl to write good reviews.