Worst experience on airbnb so far. When me and my girlfriend arrived at the Hotel, the people at the reception told us there was no booking under our name. They also said they had never heard of a guy named Marcos and that they did not know an airbnb room was hosted in their hotel. We tried to contact Marcos but he did not respond. When I contacted Airbnb, they gave us our money back. They told us Marcos told them we paid for the reservation, not the room. Which is nonsense obviously. We got our money back and the HGU Hotel gave us a free upgrade. Massive thank you to the staff at the hotel, they were awesome. Please book this hotel via Booking. Marcos is a scamming AirBnB dropshipper.