We are french and we spent 8 days in Louisa's appartment. All was fine. It is very well located, (even it is far from Manhattan) near the subway and train.
Loiusa is helpful. We provided that we'll arrive late on the evening ( because we traveled by train) and Louisa was waiting for us to welcome us. We appreciated.
And for our departure, she called the cab for us. She is also discreet.