While we were confused upon arrival on how to get in, Chris was very responsive and we were able to get inside and had no issues going forward. The place was very clean and accurate to how it was described. It was also very close to the subway, which made it a great location to stay even when everything we wanted to do was all the way in Manhattan, because it was easy to get there from the airbnb. Highly recommend for those visiting from out of town who want an affordable, yet still clean and safe place to stay.