Donna and her daughter were extremely communicative and friendly. They were flexible about our change in arrival time and check-in was smooth. The bedroom and bathroom were clean and we had everything we needed. I did use the shared kitchen, where the table for 2 was clean but I wouldn't say the rest of the kitchen was in the most user-friendly condition. (No counter space, lots of the owner's things piled up) While the bed was comfortable I had some trouble sleeping due to the noise in the neighborhood (sirens/stereo music/neighbors, etc). My husband slept through it all. The bathroom door does not lock but I did not feel uncomfortable as I think it was obvious if someone was in it. Overall, our stay was good and if you don't mind nighttime city noise and if you're not planning on cooking, I highly recommend it!