Joanne's place is exactly as described in the listing and the pictures. The check in and check out instructions were clear and we had no trouble using a lockbox. The place is on a busy street so it gets a bit noisy sometimes. We did not find that to be a problem. The subway is a 5 minute walk which was very convenient. Joanne was very communicative and prompt in replying to our questions. We did have an issue the second night with the neighbor getting very noisy late night which made us feel a little unsafe. Joanne promptly addressed the situation which really helped a lot with rest of our stay. Thank you Joanne!