I loved this cozy room with a beautiful big bathroom. Front desk staff available 24/7 which made late check in so easy. No elevator but the friendly staff will gladly help you get your luggage upstairs. This is a small room with no window, but I was out for a work meeting all day and into the evening so not a problem. I had a little pull down desk with a comfy red chair that was the perfect height to use my laptop. The large lower level Lounge had lots of seating, counter space for computer work and great coffee by 6am. They also held my luggage after check out and offered the use of the lounge before leaving in late afternoon. Right in the heart of Times Square. I walked from and to the Port Authority and walked to my meeting. Would love to come back just for fun! I would highly recommend.