Kathleen was a SUPER host. I personally see why she has reached this status. Upon arrival she and I met and had a great conversation. Even though there are CLEAR directions laminated on the desk, she also made verbal clarification on how to use the public system (I.e, bus, train, etc). She also has provided numbers to private drivers and taxi companies. Although I used Lyft just about every day, I did try to use the bus and train station. It was my first time on such a public transit system so actually using it was a bit nerve racking and slight nauseating but of course this is due to personal preference, NOT the host. Kathleen was nice enough to make me breakfast the next day after check in and sent it down to the apartment which was tasty I must say. Whenever I needed something Kathleen was there and quick to respond. The only slight issue I had (again personal issue), was the distance between Brooklyn and Manhattan, (most of my time was spent in this area and its surroundings). It was a bit far for me (although only 8 miles from the city), it felt forever traveling back and forth. The only reason why I say slight issue is because I’m from Los Angeles so I understand traffic. Overall, the place is more than clean, EXTRA cozy, and equipped with Netflix. The kitchenette area is fully equipped as she also provided a few light groceries (how amazing)!! If you’re in the area or just looking for a good, polite, and trust worthy Airbnb host, then look no further. Kathleen is the person you WANT to be around. Thanks Kathleen you’ve been great!