The apartment wasn't clean when we arrived. The bathroom and kitchen sink were dirty. But our host was very responsive and friendly and took responsibility and did refund us cleaning fees. There were a few minor problems like the elevator not working once and the hot water went out for a few hours. These inconveniences aside, the apartment was comfortable and mostly quiet (although for a few days there was some construction that was pretty loud but that's NYC). Subway access from this apartment is unparalleled. We were very easily able to get anywhere in New York. The doormen in the building were very friendly and very helpful. Overall it was a good stay.