My stay at Arlo was nice, the hotel is nice even though it looks bigger and brighter in pictures. The check in was really nice and welcoming but the checkout was unpleasant, no thank you was said to us for our stay. And the 30 or late 20th year old lady that seemed like a manager was rude. The hotel room is nice, but the phone was missing from our room and couldn’t order room service. Even though one pendant did not work the shampoo and body wash provided smelled amazing. Asides from the unpleasant lady, our stay was real nice. Last thing is I wish they would have told us that the coffee and tea was complementary. We went our entire stay without knowing we had coffee to enjoy.