Erica was prompt with her replies and was kind enough to get us beer and snacks. There was an issue with the heater but she looked into it and fixed it immediately. The house was clean and easily can sleep 5 people. One small nitpick would be the 1 bathroom which means it took time for us to get ready but that’s about it. The location is safe, house is clean and subway is within 5 minutes of walking. That’s all you need in New York.