The location is outstanding-- you are a 5 minute walk to a major subway stop. Good bagels are a 5 minute walk, Times Square is a pleasant 10 minute walk, the empire state building is another 10 minute walk-- we easily walked to central park. The 9-11 museum, the Metropolitan Museum of Art, the Brooklyn Bridge, are easily managed subway rides
The check in was very easy. I found the management team easy to deal with and they were very responsive to our requests-- they want to make you happy. The beds were fine. You hear street noise, but this is NYC---the street noise is not a problem. We did not hear our neighbors. The elevators worked fine.
i would certainly rent this place again---but anyone thinking of renting this place should know that this is a minimalist apartment. :)
We were 3 guys and they gave us 3 towels (to their credit, you could go and ask for more and they were always quick to give us fresh towels); there was 3 forks, 3 plates, there is nowhere in the shower to put the soap (the shower was absolutely fine for us), there are no dressers for clothes (so prepare to live out of your suitcase). We made coffee and cooked eggs and we thought it best not to do both at the same time---kitchen space is very limited.
I point these things out just to set expectations. The 3 of us were fine with everything-- and i will certainly rent this place in the future