Ana was very accommodating with our arrival and departure times. We had a 6 AM departure flight and there was no issues checking out even though she was out of the country! The apartment was clean, the neighborhood felt safe. The apartment is very close to the 7 train so it was a breeze going anywhere. The communication was a bit slower than we'd like since Ana was out of the country. I'm sure she would have been more accommodating if she was here. Overall, we enjoyed our stay here.