WARNING! I ignored one negative review since I was desperate for a place to stay for the US Open — inventory was very low for this part of Queens. At check in there were numerous dead BUGS in the kitchen and hallway, STAINED SHEETS, splattered FLUIDS on the walls and the air conditioner in the small room spewed water and dirt so it had to be removed. The apartment was generally filthy and I needed to buy cleaning supplies to clean myself. When I complained within 24 hours an assistant DID come but I had to change the sheets and vacuum myself.
I stuck it out because there were no other options and I want there that many hours a day BUT when I woke up on my next to last day to find live cockroaches on my desk, crawling amongst my toiletries I immediately packed my bags and checked into a hotel.
I was not able to feel comfortable or relax in the apartment. Amazing the host required guests to take their shoes off with the state being so filthy. Disgusting!
This apartment should not be available and AirBnb refunded $0 because I followed instructions to notify the host within 24 hours vs notifying them (twice) vs searching out their complaint form, which I eventually found on the app. This stay was a huge disappointment. Wish I could give zero stars.