The apartment was not comfortable for long stays. The heat in the apartment doesn’t work and we should have been informed before booking. I was instructed to use a mini space heater in order to warm the apartment when I arrived for check in and informed that the heat in the apartment hadn’t worked for several years. Not a problem for summer I suppose, but a big issue in January and February in NYC. Also, was informed that I would have to kill roaches when I came to check in. Sure enough, less than an hour after hanging my coat in the closet, roaches were crawling all over it. The place was well organized, but could use a professional deep cleaning. However, Sean was very responsive and courteous. He issued a refund promptly and was very professional.