My first trip to New York. Was a last second impromptu trip to see a long time friend who was flying in to visit his little brother (also long time friend). I was frantically trying to schedule the right PTO and pack and find a place to stay. My friend mentioned airbnb since finding a quality place to stay near Manhattan is very pricy. Carla responded to me within the hour and made sure I would have a place to stay even though it was such short notice and late, the day of that I needed to book. Their guides left me question-less. Everything to expect with my stay in the flat and New York for that matter was very well spoken to in their guidebook. Between Carla and her parents some was always available to help answer and of my questions. When entering the flat for the first night I felt like we were staying in a suite at a hotel. Everything was folded and ready to go for the weekend. Towels, Bed linens, toiletries, first aid kit (which I needed on evening) and even some holiday cookies and fresh orange juice for the morning. Neighborhood is very quaint and easy walk to anywhere you would need to get to. I would definitely stay again. I highly recommend. Thanks for making my first stay in New York so awesome!