I decided to give this listing a chance despite the few concerning reviews because finding pet friendly stays can be hard. I am trying to be as fair as I can with my review but this was by far the worst stay I’ve had (except when I rented a couch through here when Airbnb first started) and it isn’t completely about the room.
The room: has potential and definitely could rent for what they’re asking BUT it isn’t that clean. You will find leftover food from guests (not just condiments which I think are fine to keep) but like old sodas from fast food and such. You will find really random things in drawers while looking for a spoon that should be tossed or organized — it’s hard to explain unless you are there. It’s just bizarre. It’s not even completely set up with the bed frame not even put together for the other room which is fine, but there was one light bulb between both lamps and it’s just makes the place feel cheap. As I was walking around barefoot I stepped on something crunchy to find chips from another guest on the rug. The whole place is covered with smudges and stains and scratches on the walls — which no big deal, but that combined with the used paper towels left in the toiletries for guests and the food on the floor, etc just gave the vibe that the place is only thoroughly cleaned if it “looks dirty” so if the floor looks ok they don’t necessarily clean it well and that’s how I ended up stepping in chips.
That’s the room. The host can be nice but seems flaky. The ad says lockbox which I like because I needed to run to rehearsal. Messages saying I would be in around 4 and started driving from Boston at 12. I got a message at a rest stop some time later when I could check and it said “can’t meet you at 4 sorry.” Ok— it’s supposed to be a lockbox? What if I had to go in to work and needed to drop my stuff off— I should just be late because my timing doesn’t work even though it says check in after 3? I drive and get caught in horrible traffic and stuck by the stadium because there is a game. 6 hours of driving later and I get my car to the parking I had to rent for another $25 that is a half hour walk away because there is no parking on the premises and there really is no free parking anywhere nearby unless you got there really early. I finally get to the door and have been keeping the host updated since I know know they have to meet me at the door. The first words weren’t nice and they were saying there are no pets allowed even though I messaged saying I have my dog and the ad says pet friendly. They start raising their voice to see the ad and getting upset that I’m upset and mad that I said 4pm but showed up at 7 because of traffic and parking issues and walking a half hour? Of course I’m upset! I went through hell to try to make it to rehearsal and then to be told they weren’t going to let me stay! I try calling support and they are demanding to see my messages on Airbnb which should also be on their app so just check it yourself while I call— they got mad I didn’t drop everything and show them because I was trying to call support because I’m very late and now thinking I’ll have to have them find me a place for the night since I can’t stay there. After all of this I showed them the message I sent saying I had a dog and they let me in and wanted me to only keep the dog in the separate room and not on furniture and we basically felt like we couldn’t move in the space at all even though it’s not like it was sparkling clean. I don’t expect the world from Airbnbs but I do expect to be treated fairly, for listings to match descriptions on big issues like pet friendly and parking, and clean. Also, if you’re going to say “luxurious” (I don’t usually book these spaces since I have a dog) then it should be clean and have functional amenities like towels and more than one light bulb. It was just weird and I felt like we were not welcome. The host was nicer after they reviewed messages and had to let us in but definitely not before. Too bad, with some organizing and cleaning this place has a lot of potential but there is no parking at all. Great view though