Expect confusion at check-in if booking through airbnb as the “system” (or lack of) seems to struggle finding Airbnb bookings. We were left standing for 10 mins at check-in not knowing if we had a room or not. The check-in lady disappeared with my ID and cellphone (bizarre) to speak with management which was very unsettling and not great/professional customer service. Apart from the rocky start, the room and amenities were spotless and amazing (we had Hudson River view room).