While the apartment was clean and free of clutter there was a huge issue with roaches. We understand that it's unavoidable sometimes but to knowingly rent while the apartment had such an infestation is unacceptable. We actually had to go a purchase our pest controls supplies due to the magnitude of the issue. We didn't pay to spend our vacation in an apartment with a pest issue. Also the check in process was inconvenient. We had to drove a ways to a separate pick up location to get keys.