Rachel was really great and went out of her way to make our stay easy and pleasant. She provided all the local info we needed and whatever questions we had she was always available to help. We arrived in New York late in the night and Rachel was readily available to show us all the details of the apt. She also provided us with local car service to make sure I got to and from work easily.
The apt was located conveniently in the lower east side and I spent all my free time shopping and eating in the local shops.
It was really a great experience!