We were greeted by Joy who was a lovely lady. The room was exactly as it looked in the picture and nicely done. The bathroom was very large and beautifully decorated. We were only there to sleep and shower, but we were very happy with the room and the location. The street was quieter than others we have stayed on in Brooklyn and is so convenient to so many great bars, restaurants and coffee shops. I would highly recommend this listing and we will definitely contact Carol again.