Malik was very proactive from the start and sent very detailed instructions for check in and check out before I reached out. He allowed for us to leave our belongings in the apt past our check out time and we didn’t realize that he meant it had to be all packed up but he was very patient and understanding with us. Location was great. It was close to shops, restaurants, etc. and many subway stations that reach all places in Manhattan with direct rides. The street itself was quieter even though there was a hospital close by which made it feel more peaceful and safe. We came there with four people so it was perfect size for us— 2 people in the bigger room and 2 on the pullout couch in the living room who used the second smaller room to store our things. The bathroom was clean and very big so it still worked even for the 4 of us. Would definitely stay here again if I came back!