The apartment was exactly as described and shown in photos. Communication was great, the person who met us for checkin and check out (Gilma) was great, very patient and accommodating. The apartment was unusually big for NYC standards, very comfy mattresses, all linens and toiletries. We felt very welcomed in the place and appreciated the owner generosity offering her food in pantry and refrigerator. Great experience. I can't say enough good things !! Thank you Chris!!