My experience with Petya was great. I'm new to Airbnb but she talked me through the process patiently and helped me get set up. She always had time to answer my questions and sent helpful reminders when needed. The place was pretty much exactly as described and I was well prepared coming in thanks to her advice. She's also just an absolute darling and willing to move mountains to help a stranger, which is nice in this day and age but a real blessing in a city like New York. Overall she made my first Airbnb experience amazing and I can only recommend her wholeheartedly!