We stayed at Nicole’s for 5 nights 7-12 December. Easy to check in, spacious and clean. It was very cold but we were never cold in the apartment. Easy access to the subway which is 5 minutes walk away. 33 minutes to Time Square. We never met Nicole but we understand that she was in the upper floors of the building should we need her. Great place to stay and the bed was super comfy!! Thanks very much we had a great time.