Wonderful stay. We had a few issues upon check-in to which we spoke directly to Nadine about - she was absolutely brilliant and went above and beyond to ensure we had a great stay, even issuing some cash back and letting us check out a little later. We were absolutely shocked at how fantastic she was with everything! Just brilliant. We had the pleasure of meeting Nadine and she even gave us tips on where to go and what to do - even taking the time to write out directions for us! She bought extra blankets and an air bed - the linen was clean and the house had been cleaned to a high standard. We were very comfortable and happy staying here. We felt safe in the area and were even catching the subway (very short work from the apartment and easy to get to Manhattan) and walking home after late shows at night and had no issues (two females) - everyone we met was sweet and helpful. Coffee and bagels was a lovely extra as well as a stocked cupboard for toothbrushes, shampoos etc. We highly recommend this place and the lovely host and will be staying again next visit as well as telling friends and family traveling :) thanks Nadine!