The space is lovely!! It was a pretty & cozy spot to take refuge for a few days during a snowstorm. I didn't meet them, but they were accommodating about storing luggage ahead of time and notifying me that the place was ready before check-in. There was a bit of an issue with the toilet not functioning well, but it was not at all the fault of the hosts & they were communicative over email/phone about it. Overall, it's a great neighborhood, great hosts, and a lovely space!