Adriana was great, responsive, thorough and personable. A few notes: my cousin and I were there for 5 days and were left 1 towel and 1 washcloth each- a couple extras could probably be requested. It's a couple blocks from great neighborhoods but we didn't find any cool place to hang out in its immediate vicinity. Price range was a bit high for a 5 floor walk up, I'd likely stay in a hotel over this apartment again.