I was supposed to check in on the 24th of December and due to the extreme weather conditions wasn’t able to drive from Toronto, Canada to New York. Boarder was closed, highways as well and all that was far beyond my control. I contacted the host Kristina saying that I’m not able to make it and all I got was to talk to the Air BnB support for my refund. I even tried to check in on the 25th late in the evening and asked the host if that was possible but I was told they won’t accommodate me.
I won’t be paying for the stay that never happened and which was due to the severe weather conditions.
That was a terrible experience!