Serena is a welcoming, thoughtful host and her apartment proved to be the perfect place to stay while on business in NYC-great location and clean, comfortable room and beautiful up apartment. Right by public transit in fun, safe, walkeable area-it was easy to get anywhere in the city but also a fun neighborhood in and of itself with everything you need. Serena went out of her way to make sure I had a smooth, pleasant stay, was flexible with an unexpectedly late check in, communicative, and even gave tips of places to eat. Very personable and nice to talk to, but you also feel you have space if you want it. I use Airbnb often, and Serena is the best host yet-would definitely stay again and highly recommend.