Great location—safe, view of Central Park from room. Staff terrific. Cleaning service outstanding. Bed okay but hard mattress. Older facilities which is not unusual in NYC. Refrigerator and microwave big plus for restaurant leftovers! Elevators are very slow and when crowded at peak hours fill up often and require waiting for next lift. Breakfast on 26th floor is continental, mediocre and expensive; learned quickly to go to multiple local choices on same block. Air conditioning good for bedroom but at night just ok in area with pullout bed. Overall would stay again for reasons outlined. Benefits far outweigh drawbacks!