Jason is very responsive both through messages and call. The place looks just like pictured and is very spacious and clean. He also let us leave our bags at the house even though we arrived a few hours before check in time. We specifically chose this place because it has two bathrooms and beds for all 7 of us (plus the addition of sofa beds). The house is about 15 mins away from the subway station and about 45 mins train ride to manhattan, but considering the traffic, a car ride would take about the same amount of time. The upstairs neighbor were very loud the first night we were there but Jason was very helpful in reminding them and we no longer had noise issue the rest of the stay. There were occasional distant police siren throughout the night but we did not feel unsafe at all while staying in the area. There are plenty of grocery and convenience stores nearby as well.