Frances is a great host. She will make you feel right at home and is very responsive to any issues that might come up. The apartment is a great value. It's quite large and is fully equipped for cooking, laundry and entertainment. It is immaculately maintained and very comfortable for a long stay. It's a basement unit, so don't expect views or a lot of daylight, but it also feels quite private, quiet and cozy. The neighborhood is quite safe and very convenient for shopping, hip cafes and transportation. I would definitely stay there again.