Hellen welcomed us warmly and was able to accommodate our late arrival because of flight issues. The apartment was charming and in a wonderful area of brooklyn, historical crown heights. Near shops and transportation. My mom and I enjoyed the apartment and felt extremely safe as you have to go through 3 doors and dead bolt lock to get in the home. My only issue was that the apartment was hot. There is an air condition unit in the bed room which was a god send and kept the bedroom very cool and comfortable at night but in the larger room there was no unit and it was HOTTTT AF especially at night. The ceiling Fan didn't help. So I didn't watch tv in there at night which felt restricting. BUT all in all we had a wonderful stay and with the addition of the air condition unit during the summer months in the living room and kitchen area .... we would do it again!