My parents recently spent five nights here while visiting from out of town. The hosts were incredibly helpful and flexible, including when my parents' flight was canceled and they arrived a day late. They responded promptly and courteously to all of my emails. The apartment was clean and spacious, and conveniently located to transportation and the park. This was my first time using Airbnb and it couldn't have gone more smoothly. I'm glad we went this route instead of a hotel and would definitely recommend Windsor for a pleasant Brooklyn stay.