Lakshmee was really responsive and friendly - I had an unexpected layover and booked last minute. she responded right away and no problems. Everything was exactly as she said it would be and she dropped me at the airport the next morning - lovely friendly person. Comfortable room (though note it is near a big road cos it's so close to the airport if you are sensitive to noise - but it is so convenient!). Clean, comfortable, convenient, and friendly :)