Elle welcomed us personally and made every effort to make us feel comfortable. She was quick to respond to any request or issue. Elle was friendly and helpful. She let us borrow bikes and yoga mats. There was a very comfortable bed and there were enough towels for the three of us. The tasty wine upon arrival was nice, too. Elle made sure we knew where local restaurants and entertainment was located in relation to the apartment. We appreciated the quick and easy communication with Elle during our whole stay.