Jose was really helpful and he was very fast while answering our messages. The room was really large and the bathroom was clean. You can use the kitchen we did not use any but if you need you can find the basic things for your need. The access to building was easy, and it was close to the train so you can reach to Manhattan around 30-40 min. So we were really happy about our stay and ops I was almost forgetting about the massage chair, after walking long distance in Manhattan that was really great for us.