Alison was nice, professional, and on time when I checked - in. She was very helpful, too, with suggestions about where to eat nearby. My biggest complaint is the noise at night. The apartment is located half a block away from the elevated train, and it rumbles by every 10-15 minutes all evening, making it hard to sleep if you're a light sleeper. I bought earplugs at CVS nearby. To add to this, the last night, there was an animal (a rat? A squirrel? A rat that had eaten a squirrel?) inside the interior wall moving around all night, making it impossible to sleep. Alison's boyfriend also thought it'd be a good idea to hang up his wet underwear in the shower so that they were there in the morning when I had to take a shower. Not a big deal, but a little odd. The neighborhood is okay, but a bit seedy.