This is the most disgusting place I've ever stayed at. An Airbnb can't be any worse than Lolita. Please, everyone , read that before you book.
I arrived late at night. Self Check in was available any time after 6 pm. When I came to my room at 3 am, I saw a strange man who was sleeping in my bed. I was shocked, so was that guy. As it turned out later, that host rented out this room for the same dates. I didn't know what to do and where to spend a night. I tried calling and messaging Lolita. She didn't answer and I started knocking on the doors of the other rooms, looking for her. Other guests told me that they have never seen her. Perhaps I woke the whole house up. But I just had no idea what to do in this horrible situation. She replied to me in 15-20 min, apologizing for her mistake and asking me to go to another free room. Obviously it wasn't a room I booked. It was incredibly cold in that room. I got a text from Lolita in the morning , she offered to move to a room that I booked in the first place if I wanted. I decided to stay where I was but I asked her to do something regarding the heating. Lolita promised to bring a heater and added that I can turn a radiator on in my room, by turning the knob around. I didn't figure out how to do that so I messaged for instructions. Right after that some woman showed up who turned the radiator on and started yelling at me that it's supposed to be cold in nyc , as this is not Florida, etc. Itd be harder to find a more disrespectful woman than her. However, she promised that radiator will be efficient enough to warm room up. Then, at 9:30 pm, Lolita texted me that I can move to a room I originally booked. I answered that I'm fine with staying where I was but she insisted on me, moving. I found it a bit strange but agreed. The next day some woman broke into my room at 11 am or so when I was sleeping. She didn't knock, she simply opened the door. Sorry, but who does that! It was a cleaner who said that she'll be cleaning my room and she asked me what I was still doing there. In short, I packed my stuff and moved it along with the heater to another room. I wasn't at home a whole day. When I came back at midnight, I realized that someone was there. Heater was gone and replaced with a chair, plus there was one more blanket on my bed. A radiator wasn't working at all again. I had to sleep in my clothes as it was totally impossible to change clothes in a cold room like that.
And btw, bathroom lock on the first floor was broken so it was impossible to close the door. I was getting nervous every time that someone might walk in. Also I saw a cockroach there. There are some positive things about my stay, as the room itself was pretty clean, cozy, with TV and Netflix. And kitchen has all the necessities. But host's behavior is not acceptable! And the way she's keeping her rooms cold to save money on the bills. I wouldn't recommend to stay at Lolita's house at all.