Susan and Wang were a pleasure to deal with. They were quick to reply and answer my questions prior to booking. The apartment is situated right in the heart of midtown a perfect location, walking distance to Central Park and Times Square. Apartment is clean, no bugs or critters. New bed and couch, blankets, towels all were new and clean. My only negative experience is that you can sometimes smell what the neighbouring apartments are cooking. But other than that, would book again.