Very good place to stay if you would like to stay at a hotel away at a bit of a distance from the busier areas of Manhattan. You will receive a key to your room, which should have the basics (TV, phone, iron, shampoo, etc). I was initially assigned a room that did not have a desk, chair, phone, working TV. When I asked for these basics, I was reassigned another room. The reassignment was made quickly, which I appreciated, yet I am somewhat disappointed that I was assigned that room initially. If you get a room with the basics, your stay should be comfortable enough. Staff are accommodating. One thing I appreciated very much was that the hotel stored my luggage beyond checkout time. This meant that I did not have to carry around my luggage during the few hours I had after checkout time and before I headed to the airport.