I couldn't get into my room because they changed the door code the morning of so I called them and they responded immediately and gave me the correct code. Communication was quick and the rest of my stay was great. One thing that I noticed was that my room didn't have any windows or a desk like the ones that were shown in the picture. The walls are pretty thin and I could hear people walking around and talking. Wasn't a huge deal because I brought earplugs, but just be aware in case you're a light sleeper. Other than that, I had no issues with the shared bathroom and the location is great.