Are stay was as expected however there is double doors you need to unlock to go through as well as 2 flights of stairs which was a pain with our luggage. Like stated in other reviews the bathroom is extremely small & there was only 1 towel for 2 of us. I feel that everything could have been cleaned a bit more. Overall we enjoyed our stay around the area, the location is perfect. To the designer stores in Soho, Little Italy Etc it was nice to walk around. Parking was a bit of a pain but we just used a garage. Stara had very quick response to any questions we had.