Desiree, from the start was welcoming and accommodating. When I realized I was arriving in NYC earlier than expected, fearing I would be stuck out and about with luggage, Desiree, kindly accommodated an early arrival. Both her and her kind assistant, Misha, welcomed me as if I were staying with close friends. The place was exactly as advertised and more—loved the Netflix and if you're like me and love to start books, but never finish, this is your place. A small library of books at your fingertips. The building was in a perfect location and quiet. I'll be back if they'll have me. This made a great trip even better.