Carol's properties are exactly as described. If i could give a 150% rating, I would. The location is excellent, her customer service skills are impeccable! If you have to text her for any reason, do not walk away from your phone because she will answer your text within minutes! There is no doubt i would stay there or at any of her properties whenever i go to NY again which is multiple times per year. I highly recommend you rent from her. You will in no way be disappointed. 5 stars all the way!