We were excited about our stay at Lc’s, the location is great! With that being said, the first night after we got back from the airport at 11pm, we were told a door guy would be waiting to let us into the apartment. After waiting 45 minutes with no response for Lc (she was on an airplane) we finally decided, it was cold and we should try to find somewhere else to stay for the night. As soon as we were going to bed that night, after getting settled into the hotel, Lc finally calls us back. On repeat, at 1 am. I was falling asleep and honestly didn’t want to deal with anymore of the situation because it was late and I was irritated. She doesn’t stop calling that night and then again at 8 am. I thought to myself, well she’s persistent and wants to make up for the lack of communication / instruction. We were told we would be reimbursed for the Uber’s to and from the hotel, the first nights stay at the Airbnb and for the hotel room. After MULTIPLE calls and emails to Airbnb, texts to Lc, etc finally we got our refunds.... almost two weeks after our stay in Brooklyn. We had to go through Airbnb to get our refunds because Lc didn’t respond, most of the time.
Overall, we thought the apartment was okay. It’s a great location but there were hair balls stuck to our socks if we weren’t wearing shoes in the apartment, white stains on the red couch, the towels seemed iffy (enough to the point where we went to target and bought our own) and the twin size bed is pretty uncomfortable (we purchased an air mattress the second night to try to comfortably sleep).
Still had a blast on the trips but wish we would have just stayed at the hotel.