Though i did not meet Marina in person, she was always available to answer any question through text or email. The apartment is as you see, a nice small apartment in a great location near everything.
The only issue i experienced was the lost of power in the apartment for a day, but regardless she still did anything and everything she could to find a solution.
My biggest recommendation is, do not come to NYC with a vehicle, parking can be very expensive, paid $53 for 3 hrs , once i discovered the app "smooth parking", parking became so much easier.
Not bad for my first time staying at an airbnb place