We had a wonderful time at Lou and Kristen's! Their place was great for our trip to see family in Williamsburg. We (husband, two young daughters and myself) loved the apartment, the location, the convenience of key pick-up/drop-off. Lou was quick to respond to our questions and helped us find parking close by. It was a bit loud Saturday night due to the amazing location near bars and restaurants, but we expected that and our kids sleep through anything. We would definitely recommend their place and will visit again!