Shelliann was so hospitable. She was always just a phone call away and she was able to give me some great advice about navigating around the city. This was my first Air bnb experience and she has definitely made me excited to use the service more often, going forward. It was so nice having an apartment to come back to. It was literally like having you own home away from home. The place was very clean and the neighborhood was nice and quiet. Thank you again Shelliann for making this an amazing trip to NYC!