This was my first personal Experience of Air B&B , and I was a little nervous at first about the process. However I have to say that my experience with Grover was fantastic! From the initial point of contact to helping with questions I had prior to my arrival Grover was more than helpful and responded very quickly on all occasions. Upon arrival we located our key easily and entered a clean and tidy house which was ideally located for our stay over the NY marathon. Wifi & all amenities were provided which was obviously very helpful to us all at no extra charge!!! As we left grovers cleaner entered - we trust there was not much to do but a clear indication of Grovers due diligence. I would have no hesitation of recommending Grover and this apartment. My first experience of Air B&B was totally positive and I hope to use it for a long time into the future ! Grover , please get an apartment in every major city so we can stay in them all with confidence! Thank you for your help and hospitality. Daniel Lewis. Dean Lewis. Rich Hurst. Olly Temperley