Communication with Sharon was great. She was very accommodating of our needs and even gave us a chance to extend our checkout time by half an hour. The apartment itself (very spacious by the way) is in a great location for exploring beyond the typical touristy part of Brooklyn (aka Williamsburg). Subway station is a few blocks away and there are a few great options for breakfast close by. The neighborhood feels safe. We were greeted with fruit, tea, and there were a couple of beers in the fridge. The double bed was comfortable and there is a daybed with a rolling bed under it that could accommodate a couple more extra guests. The kitchen and bathroom look newly renovated and you have everything you need for a comfortable stay. You get a private entrance to this basement apartment from the back and even a cute little garden to relax. Do stay here if you can!!!