Tina’s home was sadly not as described. Although it’s in a great location and a great size, it needs major improvements. There were holes in the ceiling, drainage issues in both bathrooms, a hanging smoke detector, clutter and poor cleaning. Additionally, the heat did not make it to the third level, where the majority of bedrooms are located, so I would not advise booking during winter. Hopefully, investments will be made in plumbing, new linens & towels, the heating system, maintenance and cleaning. Overall, we had major safety and health concerns, but could not move since virtually all comparable properties were booked over Christmas for groups our size. Tina was responsive, but could not get the major maintenance issues addressed. A discount was applied to attempt to compensate for all the critical issues and inconveniences.