I was given a key to the main building entrance that does not fit the lock and required complicated maneuvers to work, in many times, I spend 10 minutes trying to open it, finally, the key got stuck inside the lock and I had to leave it there. got charged extra 35$ for that broken item. I can't find a reason why such a large building with many people has a broken main entrance lock. There's also a problem with the bathtub drain.