Erin was great at communicating and was very accommodating about my need for an early check in. I had two very big pieces of luggage and she even helped me up the stairs with them. At the end of my stay, I had forgotten my phone charger and she made the apartment available for me to come by and pick it up.
This is not a comment about Erin as a host, but noise-sensitive guests may want to be aware of noise coming from the upstairs neighbor... Nouse carries very loudly to the apartment and a few times my sleep was disturbed.