We made this reservation at the last minute (our other Airbnb reservation evaporated). M was great about returning emails and texts. The place was ready when we arrived (she even left us some beer in the fridge!) and she was flexible and worked with us on our departure by allowing us to leave our luggage there while the cleaning was going on. The apartment was clean and suited our purposes, needing four rooms for our group. The washer and dryer are in the basement, but very accessible. The neighborhood was nice and we used the subway to get around everywhere for the 4 days we were there. Great jumping off point.