Although Carmen's place was ideal going to and from the airport (LGA) and the US Open Tennis. Our first night there was not ideal. They have upstairs neighbours who were in fact noisy and that went on for most of the evening, going into the day time. We left earlier than our original check out date. If you're looking for a quiet place to stay, this was not it. She did accommodate with their noisy neighbours after the fact. She does have a dog who barks whenever guests goes in & out. Carmen's response time was accurate and she was accommodating with changes. The room is tight for the air mattress as you play musical chairs with furniture. Personally,before you book, you better be prepared for a different experience.