The location of the apartment was great - walking distance to subway, timesquare and Empire State building. Unfortunately that's where the praise ends. Our actual apartment address was 2 doors away from the address listed; a very different building and entrance. There seems to be mixed photos on the listing from different apartments. The room was grotty and not professionally cleaned (including a blocked toilet when we arrived) The apartment is in a safe neighbourhood & has potential if a little more care and work is put into it. I had to download whatsapp to communicate with the owner, but once I did that, communication was good. Unfortunately I wouldn't stay in this apartment again, but again location was great if you're on a tight budget & not too picky on quality.