Ana and William were the greatest ppl i've met in a long time! They were cleaning the room when i arrived, Ana made me a great cup of tea while i waited. The place is clean, and warm and great for a single person or family. I did not have contact with Ana and William unless i wanted too. I had total privacy, a kitchen and bathroom to myself. The place is close to everything and the neigbourhood feels safe...even at night. This will be my home whenever I go to New York City, And I hightly recommend it.