The apartment is great and the location is perfect. Nothing wrong with the house, its clean and its beautifully decorated. BUT!!! Sophia was the most terrible host I have ever met. Already from the beginning I felt a bit uncomfortable with her. She was very snappy in her reply when I asked for something. On both the Airbnb messages and in person. I felt she didnt like me at all. She even talked behind my back with her husband when I asked if it was ok to do laundry at night. Also sighed when she had to come down and say hello the first time.
I also didnt feel comfortable using the open spaces. When I asked if I could work in the livingroom for a little bit her husband immediately told me that there is space to work in my room or on the top floor.
Then when the other guest arrived (a 60 something very vulgar man) they both welcomed him and were all open arms to him. I think they just didnt like me. Which is fine but I dont think they realized who I am.
Hosts are not supposed to be your friends as her husband told me and ofcourse I know that but to host someone means to not let your guests feel uncomfortable and to not be rude to them!!! And let me add that I walked out from the house at 8 am and came home around 10 pm almost everyday. I was quiet and I didnt even buy food to eat at home cuz I felt so unease. The couple also had many arguments at home and were very load doing so. Which to me is very disrespectful to the other guests.
When I did laundry I asked Sophia if she could take it out and put in the dryer for me since I had to leave the house. She replied she would do it but added later that this is normally not usual for her to do so. Well on the description in the bedroom it specifically says that the host can put the laundry in the laundrybags and she will fix the rest. So she was basically lying and trying to make me feel stupid about it.
The final day is still a bit of a trauma to me. Sophia told me it was ok to leave my bags since I had a late flight. But suddenly she changed her mind and told me to leave asap. I asked why. And she told me the guests coming in are coming in early so she cant have trespassing guests. To me this didnt make sense. I have left my bags a million times before and never ever been kicked out this early without any notice. And I already put my stuff in the hallway which didnt take up much space at all. I got a bit emotional about it and lost my temper. But here is the scary part, Sophia ran up to me and stood face to face and yelled almost spit came from her mouth and told me to leave now!! I got very scared. No one has ever screamed at me like that, not even my mother. Her husband had to tell her to back off. I have never in my life been through such a traumatic experience with Airbnb. I think this couple need some anger management!!!! And also might I add some training in Racism awareness and valuing cultural diversity!!! Aswell as a course in how to host someone!!!
The trip ended up on tears and had to carry my bags alone in the streets of NYC on my very last day. I feel the whole experience being in NYC got taken away by the way Sophia treated me. Also the toilet got flushed over twice!