Claire was great from the moment I made the reservations. She responded to my questions promptly, and made me feel like no question was unimportant! We loved the apartment - it was perfect for the two of us. Roomy, and all we could want. There were even amenities should we have needed them! I made coffee (that Claire provided) in the morning before venturing out exploring the town. The apartment was just like the pictures, and we loved the quiet neighborhood. It's not hard getting to the subway, and finding your way around. We had a great time in Brooklyn and Manhattan thanks to our great 'carriage house apartment'! I'd definitely stay here again!