As mentioned in other reviews, the room you’re assigned doesn’t exactly match the images posted on the listing, but the theme and amenities are essentially the same. I would say this stay is very comparable to a hotel, but the amount of extra space provided in the rooms are so worth the price.
Pros:
- Great amenities. Love the gym, view from the rooftop, and the lounges with the water refill stations
- Plenty of towels and tissues provided in the room
- Easy keyless entries, super seamless check-in and check-out process
- Great location! Very accessible 5 min walk to the subway to go Uptown and next to a lot of cafes and food spots.
Cons:
- We requested early check-in, but were not informed if it was approved or rejected the day before as they stated. The front desk attendant wasn’t very helpful either- He just a nonchalantly directed us to check the app before going back to his business.
- Nothing extreme, but some of the details were lacking: Cleanliness of the counters and bathroom. There was some leftover food remnants and soap scum. Easy to clean it up ourselves though.
- Water pressure and temperature in the shower was inconsistent. It would go from freezing to hot to freezing sporadically (or is this a New York thing?)
Pro tip to download their app for ease of access to all the info you need. If you’re looking for a slightly more personalized hotel-stay, look no further. Overall, I had a great stay and would definitely go through Sonder again!