We stayed here for 3 nights. We had booked the room shown in the pic, but we were upgraded to a bigger room. Biren was in constant touch with us although he was out of town at the time of our visit. His mother Gita welcomed us. She was very helpful. Biren had left us a city map and some tips, would have been awesome to get first hand information about NYC from him. Place was neat and clean. All in all a good experience.