The apartment is incredibly nice, super clean, well decorated, comfortable and in an incredible neighborhood, I love the UWS. Dirk and his support team were impeccable, the apartment was waiting with fresh flowers. Did not meet them but were in contact for any need or concern and even left by the door fresh baked cookies for my sons one early morning for breakfast. The apartment is as described, everything is working and well stocked. Its big for Manhattan standards and the garden in the back is a nice bonus. All the linen is very nice. Dirk is easy going and flexible to adjust in and outs according to flight schedules. He responds intently to any question. Would love to be back sometime.