Farhan, was hands on the first day. He met us at the BNB and showed us how to operate the Smart features. He texted all the codes and even how to navigate the city. Although we spent most of our time out we did enjoy our stay in Farhan’s home. It was quiet, cozy and peaceful for all the hustle and bustle of NYC. I can tell he spent time and effort and make his BNB stick out and it does. Thanks!