I did not get to meet Louise, but she communicated with me timely and the check-in was exactly as she told me. The space is really cozy and just as the pictures show. There are a lot of small extras provided which is super thoughtful, and the room has some neat touches. I took the metro to get to the house which was easy if you care to take the metro, and I also took an Uber to go out and get to the airport (which is a few minutes away) and it was pretty cheap which I appreciated. The house is perfectly located near the airport so if you're looking for a quiet stay before or after a flight it's a definite recommend. It's close enough to most things you may need but still very quiet and that's a huge bonus as well.