Louisa made us feel very welcome by surprising us with some complimentary treats. Although we didn't need anything much during our stay, Louisa was very accesible through texts and the airbnb app and made it clear that she was there if we needed her. They even created a binder of information and directions for things to do in Brooklyn and Manhatten. It really felt as though Louisa was happy to have guests around. The entire apartment was very clean and welcoming with beautiful natural lighting and a very comfortable bed. The only thing that we had to "complain" about was that we did not bring our laptops because the apartment was advertised to have a TV but it was very small and we wished that we had known that beforehand. As far as the neighborhood, our taxi driver that dropped us off warned us "girls, this is not safe", however, we disagreed with him after staying here for just a few minutes. Although the neighboorhood might look as if it a little run down, we found that there are many families on the block and we were left alone or greeted nicely by anyone we encountered no matter the time of day or night. Also, we enjoyed watching cats playing around in the backyard from the third floot apartment. I would absolutely stay at this location again if we return to Brooklyn!