Honestly, my rating is 4.5 stars. This was my first time staying in a NY Airbnb so I didn't know what to expect. I've only met Will and he is a friendly host. He was great with communication and providing additional accommodations. For example, we needed cleaning supplies and he left some at our door entrance. We needed a desk to study and he had a folding utility table in the closet. Whenever we needed Will, he was a text/call away.
I am docking half a star because of 2 issues that came up which was out of Will's control. Maybe due to the heavy rains, we had 2-3 roaches which Will responded well by contacting an exterminator. The second issue was we had cold running showers for 5 days. The problem wasn't the water heater because it was only affecting our shower (both kitchen and bathroom sink had hot water). Anyways, Will responded and called for maintenance which fixed the problem, which further highlights his strong communication with his guests.
If you are looking for a place to stay and explore NYC or Astoria, this place offers a cheaper option than staying in the city. It is only a subway ride away and the food in Astoria is amazing too. Within a 15 minute walk, you can visit restaurants, coffeeshops, fitness gyms, convenience/grocery stores, etc.
Lastly, check-in and check-out was efficient. I reached out to Will for an earlier check-in time and later check-out time and he was flexible with both. Thank you for hosting us for 3 months Will & Yenn!