When we got there we weren’t pleased with the cleanliness and overall safety of the house so we reached out to Doyen and he was VERY accommodating and offered us a full refund! I appreciate him for being very responsive and cooperative and not difficult in getting this resolved. For that I am grateful, I only hope he can make the necessary adjustments he needs to make his home a more safe and cleanly environment for those who wish to book with him in the future!