My friend and I met both Gladys and Bob and they were both very kind, and offered to help out with anything I needed. Gladys was kind enough to bring us a few staple food items (and a few treats!) on our first night there which was exceptionally thoughtful! The area is safe and quiet, and the home is very spacious. Everything was just as listed. It was very clean, and all essentials (including clean white towels) were provided. The beds were very comfortable, with one being slightly firmer and the other being slightly softer so that all preferences can be accommodated. The subway is close by, and it is an easy trip anywhere you need to go. There are also lots of cute shops and restaurants within walking distance. I would definitely stay here again!