Sam was very responsive and a very thoughtful host. We had a question on the lock, but he got back to us asap. I had forgotten hand sanitizer (left it in my regular purse while I brought my travel purse) and was glad to see that Sam had travel-size hand sanitizers waiting for us (I never told him I had forgotten it). Lots of clean towels! All amenities he listed were provided. Location was great to get to High Line Park; Little Spain Mercado; Broadway; subway; etc. Nearby restaurarnts were good. Bedrooms both face 9th Avenue, which is noisy 24/7, so light sleepers may wish to bring earplugs...but this is the city that n ever sleeps. We checked out around 10:00 a.m. to catch a plane, but then noticed that check-out was 11:00 p.m. (not a.m.), so this is nice for people who want another full day in NYC. I texted Sam to let him know that we checked out.