Isabel was nice and communicative, and collecting the keys went smoothly. She kept a well-balanced distance, making me feel at home, but not being intrusive. The couch in the picture was already converted into a bed (comfortable for one person), with clean sheets and a pair of towels. The wireless internet worked well. The apartment is on the 2nd floor in an older building, located in a fairly quiet neighborhood (even the one fire engine that passed by only used its siren sparingly on the intersections), and close to a subway stop.