I booked this house an hour before I needed it, the booking was approved and I made my way over to the provided location. I was then told by the host that they wouldn’t be able to honor my booking and I was forced to locate a new place. I immediately responded to the host to ask for cancellation so that my money can be returned to me and host did not answer. I sent a follow up message to ensure that my trip would be canceled and my money returned to me and it was not. The host allowed to trip to remain active and charge me for a stay that I never enjoyed. Bad communication skills and does not care about the costumer, would not recommend.