Elisa is super responsive and helpful. She was home throughout our stay and super flexible with our check in/check out plans. The apartment was warm because of the steam pipes, which we had no control over, but it wasn’t so hot that we couldn’t sleep or anything like that. This location is super super convenient for the 6 line subway, which was really all we needed during our stay. It’s also walkable to many museums and if you’re willing, all the way to Moma and St. Patrick’s Cathedral (about an hour long walk). Overall, a great place to stay.