Terrible experience on many levels. The host would not / could not give us our information on how to get into the building we'd paid $950 for until the morning of our departure. We called airbnb customer service and they were utterly useless. We asked them to please contact the host and ask her how to get into the building and were told 'we arent allowed to contact the host'. Then what good was customer service? Never again! Also, coffee machine in the apt but no filters so we had to use our own makeshift material to make a filter which we then had to throw away. I would not recommend this host or air bnb at all, ever.