The facility was exactly as advertised. It was clean and convenient to the places I needed to go. Parking in Staten Island can sometimes be a problem but I was always able to find a place to park on the street. My plan is to stay there again if it’s available when I visit. I did not meet John. Lisa and Nancy were very hospitable and offered help and suggestions. They maintain files of restaurants and other SI points of interest but, because I was visiting family nearby, did not take advantage of them. This was my first Airbnb experience and it was an excellent one