Dana responded speedily to my last minute request and was very easy going to make arrangements with. The apartment is spacious, comfortable, clean and peacefully quiet. I would happily stay again. My only request would be for her to check the keys and go over the locking/unlocking process in person with the renter. I had trouble getting in the first night, but they had an 'emergency' person I could call for help and he was great. Thank you!