Rachel was an awesome host. Quick to respond, willing to help anytime and she totally saved us with our luggage at the end. We had a late flight on the day we had to check out and even though other guests were checking in that day, she arranged a place for us to leave our suitcases in, so we could easily enjoy our last hours of New York.
Also the place was really nice - clean, nicely decorated and had everything we needed and more.