My review is bad simply because the owner is taking advantage of a national crisis. We were forced to cancel our trip to New York because of the Coronavirus outbreak. Despite our event being canceled (A National High School Track and Field Meet), the CDC urging us not to travel, and our school forbidding us to go, the owner refused to cooperate with us on even a partial refund or even a future credit! She is refusing to even entertain the fact that this is an unprecedented situation and just took thousands of dollars from our kids for doing ABSOLUTELY NOTHING. This owner’s true colors have shown.