While my room was without problem I was given the wrong key on arrival, which I only became aware of after midnight when I returned and couldn't get in. A man downstairs told me I had to go up and wake the landlady (who I'd never met) who was sleeping in 'one of the rooms upstairs'. I found this massively awkward and not a situation I should have been faced with. While the Lee Ann was apologetic when I eventually found her, it took a while for her to find a key that worked.
For the price I paid I expected a lot more.