The ‘hotel’ is inadequate to stay in, when arrived at the hotel there was confusion and mix ups about us being allowed to check in early even after we had confirmation from airbnb. Then on arrival i got the room, there was mud like dirt all over the floor after then saying it was cleaned and ready for us to stay. One night/day of our stay the COLD water taps and shower is boiling, the water is so hot we cannot drink water from the tap and we cannot use the sink to wash our hands or even shower, i was showering and was scolded by the water. this is an absolutely unacceptable way to expect guests to stay. Without useable water this is unacceptable and i demand a refund. The fact that there are no staff available to assist even when the sonder application does not work. 4 people entered the room during our stay, once to clean the mess all over the floor, the cleaner came then 2 minutes later the manager came and she walked straight into the room without invitation. Then a random man came knocked and came in because ‘someone told him there was an issue with the tv’ we hadn’t even had the chance to turn it on. then finally one of the evenings during the stay, the ‘maintenance man’ knocked and opened the door simultaneously and stepped inside the room completely uninvited whilst i was naked. i am appalled by this so called stay.