Apartment was exactly as pictured on profile, had no problems with anything inside it and lots of handy extras thought of (tea, coffee, toiletries hair dryer etc). Shelley was available for questions if needed both over the phone and email as required and responded quickly. Additionally Shelley let us leave our bags on our check out day in the apartment as we had a late flight. A little bit further into Brooklyn than initially thought but this wasn't an issue as transport links were very close by. Thanks for everything.