am extremely disappointed. Airbnb reservation had no mention of extra hotel taxes and fees. When we arrived at the hotel, we were told that there will be extra taxes and fees which amounted to almost 60 USD per day totaling to almost 240 USD for our 4 night stay. The hotel needs to be transparent in advertising all costs involved.
The hotel also didn’t respond to our requests for blankets in a timely manner. We called the hotel front desk and housekeeping staff 3 times requesting blankets. We were told that they will be delivered in 10 mins. Nobody came to deliver them. The next day, we reported this to the front desk. Then the next night the extra blankets were there in our room.
We also found out that our room didn’t have any fridge or microwave which is a common thing to have in hotels these days. The beds were also very uncomfortable to sleep on. The only good thing is that this place is centrally located in NYC.