I had booked Amy’s apartment for my parents Who were supposed to come visit me in New York. However, the coronavirus outbreak started becoming serious just before their stay. Amy spontaneously reached out to us to ask if we would prefer to cancel given the circumstances. I really appreciated her thoughtfulness and consideration. We did choose to cancel in the end, and she offered us a full refund no questions asked. Thank you Amy for your graciousness. I hope to be able to book your place in the future once this crisis passes.