We felt like our room did not live up to our expectations and the photos. Our bed sheets had stains on them and so did the hand towels. The pillows were also not comfortable. It was very noisy which was expected as the great location, but we had to keep the window on as the air con didn’t work making it very uncomfortable especially when going to sleep. (It only worked one night). Our door also didn’t lock properly meant my neither of us felt 100% safe.
The communication was fab, and we were able to keep our things there till nearly 3 o’clock on our check out date which was great.
We are just sad that this is tinted by the actually hotel room. After paying over £700 we expected a lot more for our money and really wish we had paid to stay somewhere else for the end of our trip unfortunately.