I booked what appeared to be a lovely, bright two bedroom apartment with a balcony. Instead I was checked into two tiny hotel rooms that were next to each other but didn’t adjoin. They were dark and dingy. Each had a balcony but you couldn’t open the balcony door. It was stifling hot and you couldn’t control a thermostat. The hotel staff was of zero assistance and the manager/owner of the property has never responded to repeated requests for contact. I was simply told that the apartment I booked wasn’t available. I did not stay. Airbnb is now involved.
We quickly found a lovely, spacious apartment across from Central Park for almost the same price and our time in the city was in the end a joy.