This was my family's first time using Airbnb, but Judith and her sister made it a great experience. The apartment was clean, comfortable, and just as depicted in her ad. They provided some basic food and drink options (milk, fruit, coffee, etc.); travel sized shampoo, conditioner, and body wash; and flyers for local restaurants. They gave us our privacy while still being available to answer questions. The neighborhood is older looking, but quiet for being in the middle of a huge city. If we return to NYC, we'll definitely try to rent this place again.