First night my friend and I arrived late at night to no towels in the room. Messaged host and he had me visit his “office”. I was expecting host in his “office” but there was a random tenant who yelled at us for knocking so late. Host never shared someone else would be assisting us and did not share name and this was not an office. It was another apartment. The location is great, very close to lots of great restaurants and subway. The walls in the units are paper thin and it is very loud at night. The windows are sealed shut so you cannot open. The floors have not been cleaned in a very long time, they were extremely dirty. The shower was also very filthy and had hair. The beds were comfortable and checkin/checkout was easy and convenient. Overall, the cons outweigh the pros and I would not recommend or return.