Everything was great that was under their control! Very clean and spacious. Very thoughtful to have snacks and drinks in the fridge already. Abundance of towels. There is a family with little kids living upstairs that contributed to noise, but Shully and husband were VERY prompt and apologetic about addressing concerns, and the family will be moving shortly, so it should not affect future visitors! Really lovely couple that wants to provide great service! She also let me check out late :)