Alicia is great and really friendly! The room is an oasis from the craziness of New York. The pictures show the apartment exactly how it is, and it was nice to have a door of my own to come and go. The apartment is a 30 second walk down a hill from the Subway. This is great to connect you to everything. However, I did find the apartment a little out of the way. Especially if you plan to stop in throughout the day. That being said for value in New York you cannot beat it.