A "hotel" without any of the "hotel" services. We didn't get any cleaning, no intelligent communication, no positive response to any of our needs! All the answers we got started with “unfortunately”. I've traveled all over the world and nowhere I've stayed has 11am check out. They did not accept our late check out request as well, like everything else. Even though it was 11 am check out time, the cleaning women knocked on our door intermittently from 9.30 in the morning and drove us crazy! We stayed on the street in extremely hot weather on Saturday with our 5 suitcases until our evening flight…because they refused our request to keep our luggage at the hotel for 2-3 hours. They did not send the information e-mails until we asked and when we asked, they also lied that they had sent them. Check-in time is 4 pm! NONSENSE! It was a trip with homeless people sleeping in front of the hotel. They put 2 toilet papers in the room, they don't renew it like a joke! We stayed for 3 weeks and we regret it very much. We were disgraced with our money. Never again!