When I first got into this reservation I was so greatfulbthry worked with me alot as platform had many glitches. Until I was awoken from a message 30 plus days into my reservation vin NYC for business that I would need to leave apartment within 24hours with absolutely no regard to me not being from this state. Still waiting for my $1200 refund as I just extending my reservation. After completely inconveniencing me leaving with nowhere to stay and awaiting a refund and still working they attempted to request $600 for keys that I told them I will return when I was done with work. Or offered them to pick up at my office no more than 10mins away from reservation. When they most definitely didn’t change the locks already because still wanted keys but requested $600 as if the locks were changed already.