A good location & clean rooms at a good price were all I was hoping for and we certainly got that. The room was great.
We did however have one issue.
For some reason, at 11:30pm on Friday evening the front desk was unmanned and the doors were locked. Which is when we discovered that our key cards only open the hotel rooms not the front door to the hotel.
There was a cell phone number posted on the front door to call, which I did but I only got voicemail.
We got lucky and another guest at the hotel came through the lobby so we only had to wait about 5 minutes to get in, but this seems like pretty poor customer service to have the front desk unmanned on a Friday night.
Who knows how long we would have waited if that other guest hasn’t come through the lobby to let us in?
Beyond that the room was exactly what I’d hoped for and the location was great for us. Surprisingly quiet as well given how close the hotel is to the Lincoln tunnel. I expected traffic noise to be an issue but we barely noticed.