My parents needed a place while their home was under construction, and Francesca’s was perfect, and she was above-and-beyond accommodating when dates needed to be extended, etc. — even offering another one of her properties.
A little note from them about their experience:
The apartment is sunny (on a nice day) and comfortable. Spacious for two people. Everything functions well. Good housekeepers and a Mr. Fix-it available. The neighborhood is a big plus: lots of excellent restaurants of all types within walking distance. Great location for access to Central Park and subways.