Beyond accommodating. They let them us checked in at the earliest time because of the emergency situation my wife and i were in. The place is very cozy and clean. It's also close by in some cool places in Roosevelt Ave. We found out this cool restaurant with live music entertainment called Terraza 7 just a few steps from our unit. Also the unit is private and has your own bathroom. It does not have kitchen but you don't really need it because there's a lot of places to eat in the neighborhood. In your room they have microwave, small fridge, coffee table, heater/ AC and TV. Also cabinet to hang your clothes, flat iron and extra blanket. I already recommended this place to our friends if they are going to NY. Thanks again for having us.