Jenna’s space is clean, nicely decorated, and in a convenient location. This is a really good deal considering NYC prices.
I stayed here for 3 nights with friends. When we arrived, there was no hot water in the apartment. Jenna had a plumber come the next day to address it. The hot water returned that day but was gone again by the last day. While she did try to address the issue both times, we were very inconvenienced by taking ice cold showers in winter. No compensation was offered.
They have tenants living directly under this apartment. At one point, we received a complaint from Jenna (through these tenants) for wearing shoes inside. The tenants are ready to report any and everything to Jenna so you better be on your best behavior!