Alison was quite welcoming. The neighborhood was perfect with great places to eat, very close to central park and many museums were in walking distance. The studio is a pictured, however the apartment was not clean upon our arrival after a 1 4 hour plane flight. There were food particles in the kitchen sink, the floors were dusty and within minutes our slippers contained many hair particles. The straw that broke the camel's back however was the bathroom, the trash bin was filled with trash, and a used tampon was found on the floor below the face basin. Our host was apologetic, and gracious and offered to refund our entire stay.