Francesca met us on arrival and made us feel very welcome. She gave us many tips on local transport, eating and stores. The apartment was very well appointed and had lots of extra blankets and sheets, and extra beds too. There was a great collapsible bed for our little girl. The furniture was one of the reasons we chose the apartment--lots of fun pieces. The internet connection was more than adequate, and the kitchen was just what we needed, especially the gas burners. The neighborhood feels safe and features a great little grocery market, and is in close proximity to multiple playgrounds (not to mention Central Park itself). We'd love to stay here again! Thanks, Francesca!