Irresponsible hostess, not as advertised. Lee was a super bad hostess. First, she sent me a fake photo of the locked box attached to the door where I was supposed to get the key from. When I got to the apartment there was no locked box attached to the door. Then she sent me a message 30 minutes before check- in saying that the apartment was not ready and that I had to go wait at a Starbucks for one hour after a 5 hour overseas flight, a 1 hour passport control queue at JFK and a 1 hour Uber ride from the airport. It was madness! So I went to get some food instead and came back at 4:30pm. I got the key from the doorman and finally got inside the apartment which had lots of disabled things. No closet or hangers, disabled drawers for clothes, disabled doors for mystery rooms, disabled doors and drawers in the kitchen cupboard, and a shattered water filter pitcher inside the fridge that leaked when used. The apartment is ok and the location is good, but I would never come back and I never want to deal with this kind of people ever again!