The room is in a very generous older ladies' house and she showed us everything when we arrived very late in the night which was not a problem at all. Although we didn't manage to see Carol at all she arranged everything for us very well and was very reachable per cell phone. The room is located in a great area in Brooklyn with lots of restaurants and nice little bars around. The nearest underground is 15 min away though, so if you have heavy suitcases that might be a challenge. The room is really tiny but has everything you need. Only disadvantages were that the bed is starting the have a hole in the middle (not nice if you sleep 2 there) and the windows can't open - although it sounds that they are fully open. But we had two all fine nights here!