"I had a phenomenal stay at Ben's apartment! He makes sure that all of his guests are happy, no matter what the cost is to solve the problem. He told me "the guest's happiness is his happiness". 🤗 He helped me bring up and down my heavy luggage. (I'm pregnant). I called him at 10:00 PM my first night, complaining of a smell. He drove over in less that 25 mins! No host I've ever encountered has ever done that! He attempted to fix the AC filter, but we realized the smell came from some orthodox neighbors celebrating the coming of the Serotinal Season by burning certain things one week every 4 years. My increased noise sensitivity, the timing of this ceremony and coming during this week was bad luck and timing. So I cancelled the next day. He generously refunded me for every night and even paid for an uber to get to my next Airb&B! WOW!! Again. No other host has ever come close to being so generous. It's not expected or required. I was grateful for it though! I don't know how he makes money. Not only does he provide incredibly affordable prices, he provides the best hospitality, (Airb&B or not) that exists. (At least from my life experiences.) Ben TRULY cares about other people and their happiness. I would rather stay there, knowing Ben is my host, than at an expensive luxury apartment- prices being equal. That goes to show you how much hospitality and empathy to all his guests is worth! Thank you X a million!