Check in / check-out and communication was really smooth. The apartment is nice, the room is big enough. The room can be a little bit cold during winter as the heating system and windows are quite old, however Kooky did her best to resolve the problem. Kooky was an amazing host! Thank you for your kindness and hospitality. We had nice chats and she was always smiley and gave positive energy. Don't forget the mirror. :)