Overall, this was a good experience. The room was very nice, clean, and comfortable. It was very spacious and looked exactly like the pictures. Gorgeous bathroom! Margie was very accommodating with our needs. There was one small mishap with the front door where we got locked in for about 20 min. Margie was very apologetic and made things right. She offered us a $50 gift card from Macy's, along with a hand written note of apology. The location was very convenient to the subway, shops, corner stores, restaurants, Central Park, and other sites. The neighborhood was safe. I walked around everywhere during the early morning and at night...just always be mindful of your surroundings :-) This was a great value and I would recommend staying for anyone.