Ana is amazing! She has great communication. During my stay my air conditioner stopped working & Ana was on top of it. She changed it to a new one and all was well. It is a 4th floor walk up witch sounds worst than it is & you might find the ocasional bug or two around the kitchen but if you know anything about New York you know even in the most spotless apartment you’ll see at least one or two. If you are looking to stay local, close to public transportation & in a very vibrant environment this is it!! The absolute only thing I would recommend is be extremely patient when looking for parking not only will you be in NYC but in Washington heights! Ana’s apartment 100% worth the stay.