Upon arrival, we got the keys out of the lockbox - a keyring with 6 unlabeled keys. We had to guess the correct key in the dark in a sketchy-feeling neighborhood to unlock the front door (which there was no instructions for) as well as find the key for the apartment (also no guidance.) However, we didn’t even need that key because both the front and back doors to the apt were unlocked, as well as every window.
We didn’t party, but received a complaint from night one for “walking around” and “dropping things” after midnight (when we arrived). Meanwhile, we could hear the upstairs neighbors loudly moving around at 7am each day and the side neighbors using the bathroom (separated by us by only a door) and playing their music at night.
The beds had only duvets and fitted sheets - no flat sheets. The AC/heat didn’t respond - no matter how we changed it, the apartment stayed a stuffy 72.
When asked about all of this, the host sent short replies without any helpful information.