Xiomara was the sweetest! She was welcoming and accommodating. Be ready to climb up three flights of stairs because there's no elevator! And get ready to be greeted every day by a cutiepatootie who you will inevitably fall in love with and never want to leave - PENELOPE!!! The place is situated only a couple blocks away from Halsey Street Station and you can catch the J or the M to Manhattan and the 9/11 Memorial; to get to Central Park it's only usually 1 more transfer or a couple minutes of walking, nothing too bad. The apartment is clean and cozy; the room is a bit small if you're not used to NYC living but if you're just staying there to sleep and will be out most of the day, it's perfect.