A great place to stay while on a trip to NYC. Although Bill does not reside on site, he was very communicative and responsive. A small mixup during check in was quickly and easily resolved. Bill has also provided amenities beyond anything I've ever been offered during a AirBnb stay. Umbrellas, slippers, first aid, and care for your feet after a day of walking in the city. Since it is a 4 bedroom apartment, and NYC apartment walls are notoriously thin, a sound machine is included in the bedroom. While I was staying, each bedroom was occupied and there was plenty of room and privacy for everyone. During my stay I never felt unsafe in the apartment or in the neighborhood. Bill is a very understanding host. I injured myself during my stay and Bill checked in on me to ensure I was doing ok. I highly recommend booking Bill's location for your next stay in NYC!