I agree with all the other positive reviews. This is a great place to stay, you have Deutsch Kills or Queenborough Plaza or Queens Plaza nearby for lots of different subway lines. I thought the room itself was slightly bigger than the photos show. The kitchen is well equipped with everything you need to prepare some food. It was spotless, lots of towels available. Georgina let us in and it was about 11pm when we arrived. She showed us how to use the key. As everything was so straight forward we didn't need to contact her about anything after that. It's a quiet neighbourhood and seemed safe to us. The one thing to note is that it can get a bit hot at nights and the boiler is a bit noisy when its in use. But all in all I would say this is excellent value for a place that is 1 or 2 stops from Lexington Ave and Manhatten.