Qing was amazing. The place is great and comfortable. If you have any question or concern she will answer pretty quickly , which is great! There is a local market 5 mins away and it has everything which I absolutely loved. It is very close to the subway which I also loved. The heaters are also pretty quick and keep you warm. There is also a laundry in the building but you need quarters. It was difficult for me because I didn't know where to get quarters.