Bianca was a responsive host. I only needed to communicate with her during check-in and check-out. Upon arrival, Bianca met us outside and took us up to the apartment. The apartment is located on the third floor and you need to take the stairs (no elevator). She gave us two sets of keys which was nice since we were a party of 3. The apartment as stated in the description was cozy and clean. There was a tendency for the apartment to get warm during the day but that wasn't a problem since we weren't home much during the day and when we were, we opened the windows (temperature outside was in the 60s). The apartment is located in Queens but borders Brooklyn. There are nearby train stations to take you anywhere you want to go. There is also a bodega, restaurants, and a Starbucks within walking distance. There is a daycare/school located on the first floor so it can be a little noisy in the morning on weekdays.