My experience with Tom was perfect. He is kind, welcoming, easy to understand, and very responsive and answered all my questions. He is a great gentleman just living life to the fullest. Always was happy to assist us if we needed anything, and very flexible with check in and check out time. His rules are well laid out and directions are very clear and easy to understand. This was my first booking on Air BNB and I couldn't be happier that i booked with someone so caring and polite. The bed was made basically military style & comfy pillows. The home was quiet and spacious. Tom was present at all times and i never felt scared. He made everything easy on me in terms of finding a great place to stay for our trip that wasnt super expensive. Everything was super clean and comforting. We felt very at home. It was nice to experience different culture in a bigger city that does things differently than we do. Thanks to Tom and his home we had an amazing trip. I highly recommend booking with him.