Due to my flight being rescheduled, I chose this place due to the proximity to JFK for my overnight stay. Suzan was easy to communicate with, and was accommodating by allowing me an early check in. Before arriving, she informed me that she upgraded me to the room with a king size bed and in-room bathroom, at no additional charge. She also greeted me upon my arrival, and assisted me with moving my belongings into the room I was staying in, which I really appreciated as I'm on crutches.
Upon arrival I found everything to be neat, organized, and clean. There are even snacks and cereal in the kitchen area, which is super thoughtful and kind. The room and bathroom I used were perfect, and I appreciated that the heater was on during my stay.
Overall Suzan was very easy to communicate with and a very helpful host, I genuinely do appreciate her hospitality and support during my brief stay.