Clifton was welcoming and good with all communication. He gave us privacy and we didn't need to see him during our 5 night stay to visit our daughter living close by while interning in the city. Apartment is spacious and close to subway and shops. We were out all day long, so for our trip this apartment worked well. Bed was comfortable and clean, kitchen and bathroom has the basics you need, including some water and juices in fridge which were welcomed on arrival. Pay attention to some of the reviews because if you expect perfect decor and furbishment then you might want to pay more for somewhere else, otherwise this apartment serves a purpose.