Slow reply although there are 3 host manager in the chat. Didn't apply important information in detail like how to unfold sofa bed, where is all the extra blanket and pillow, they should have tell us all this thing before. The stove is not working and the pan can't use with electric stove. No water provide. The walls are not soundproof. if you want to travel in New York for 2-3 night, its not a good ideal to stay here as when we come back at night we have to keep quiet as possible as we can because its may disturb other guest on the down floor even though we have to pack our luggage. Still their house is clean and all bath stuff is provide for each guest and there also a new trash bag provide. Free Netflix to watch.