We felt very welcome in Orlando and Zach's home. They were quick to respond to our questions before, and during our stay. We didn't get to meet Zach, but kind of felt like we met him because we did communicate via text. Throughout our stay.mThe room is just as described, and the bed was very comfortable. There is easy access to the subway, just a short walk away, and only about 20 minutes to Lower Manhattan. Orlando gave great recommendations for places to eat in NYC. We enjoyed an amazing Italian dinner thanks to his suggestion! Their dog is super friendly too!