I was very happy with the communication received from Pierre. He was helpful and quick to respond to any questions we had. Walter who dealt with our check in and check out was great especially when our arrival was slightly delayed. There is no lift however between us we had no problem getting our cases up 2 flights of stairs (good exercise).
The location was perfect less than 5 mins to the nearest subway and approx. 3 mins walk to times square! Great restaurants and bars within walking distance (Italian restaurant across the road was lovely).
The apartment was spacious with plenty of storage space in both bedrooms. It was very clean and well maintained.
There was only 1 minor thing wrong which was that the door lock was slightly stiff to open but not really an issue at all!
Would definitely recommend to anyone!