The bed was large and comfortable even though it does sit right on the floor. Don't let that worry you. The heat works and I never felt cold or even uncomfortable. The neighborhood around the apartment is mostly residential as advertised and I felt safe being there. The bathroom has a huge tub with working shower that even has a second shower head for tall people like me. And yes there was plenty of hot water. Mark and Kurt his room mate both work lots of hours and aren't there much. But they are available by phone or text. I found it easy to get to the city using the b52 bus line which does stop within feet of the front door. I would definitely stay there again should I be fortunate enough to travel to new york again and also have this great apartment be available. And I should mention that I am totally blind. Mark and kurt were very helpful especially when I first got to the city. You will have a great stay there, Max