They ran out of wash cloths and towels. I don’t understand how a hotel “runs out” of these things. My friends and I had to ask the front desk several times again and again about towels. The TV was broken and there was only one trash can in the room. The service was pretty bad but other than that, the front desk staff were friendly and the hotel was swanky and clean. The neighborhood was safe, as my friends and I walked to the deli next door at 2am and felt safe. It’s next to a 24/7 deli that has delicious food.