Our stay in Chantal and Andrew's home was excellent. The hosts' communication was friendly and frequent from the beginning of the stay through the end. The hosts did everything possible to make the stay comfortable. The place was perfect for a one-night stay for my small family--very clean, spacious, comfortable, and nicely appointed (and very reasonable check-out procedure). Nice street with street parking available if you have a car (very limited, but much better than parking in Manhattan). The only thing that did not meet expectations was a misunderstanding on my part--I didn't understand that this home is quite a walk from the subway. The closest subway stations are about a 15 minute walk away. Not a big deal for us, but something to keep in mind if you have limited mobility, etc. Overall...100% A+ hosts--highly recommended! I would love to stay here again!