Simon is friendly and flexible, she answered promptly all our questions over mail or text, we arrived earlier and left the apartment a bit later, but there was no problem at all as there were no other guests. When we arrived Simon's mother showed us the apartment and talked about neighbourhood and local transport, she was very welcoming. The apartment looked the same as advertised, the location of the apartment is close to subway station and it is easy to get to Manhattan or any other areas in New York from there. The small street where the building is located is green and safe.