Long was an exceptional host. He was caring and responded to all of my messages quickly. The room was exceptionally clean, neat and comfortable. When I arrived from San Francisco my phone service was not working. When I told long that I had AT&T as my service provider he quickly told me that a store was close by. Then he checked to see if they were still open, which they were. Then he personally walked me to the store and waited with me until my service was restored. What a great guy. Thank you Long. You are a genuine gentleman. :)