Antonia is very nice and kind. She made sure to explain everything in detail. She left food in the fridge and snacka, which was a really nice touch. The apartment is small but quaint and one doesn't need a lot of space when visiting NYC. Antonia has a lot of suggestions of places to go and things to see. She is very respnsive by phone and text. The apartment is conveniently located, although at night it can be a little bit sketchy if come from the direction of 9th avenue. Really the only thing i wish i had known is that the apartment has previously been smoked in, and some people, like myself, could be very sensitive to the smell of cigarette smoke. My husband wasn't really bothered by it however, so really depends on how sensitive you are. Also, the bed is a pull out couch so be prepared for that. Overall the place has good value as it is very close to times square and many other locations.