First and foremost, Georgia was a great host regarding communication. We were the first guests at this apartment, so I'm sure they are still working out the kinks on making their apartment a great place to stay. Unfortunately, the apt was not cleaned prior to our arrival, and the key was not present. In both cases, Georgia responded quickly and smoothed things as much as possible. In the description of apartment, parking was available, but wasn't, again Georgia made good on this issue as well. When our visit to NYC was extended, Georgia worked with us so we could extend our stay instead of finding another location. The location of this apartment is fantastic!! We rode bicycles, walked, and used subway 2 blocks away to go anywhere we wanted to go. Despite the challenges of our initial check in, I would still recommend this apartment confident that they have improved the listing and made the necessary improvements to the apartment. Georgia truly made the difference!