Communication with Qing was excellent! Before we booked, we asked questions about the safety and sanitizing protocols in the pandemic and got a very quick response. Qing sent detailed check-in instructions the day of our arrival. Everything was exactly as described, very clean, and nice little touches like sodas in the fridge and treats left out for us. The one downside of the place was that the long-term tenants upstairs were quite noisy, kind of all day and night. Qing was again very responsive when we messaged them at around midnight one night to ask if anything could be done about the noise from above, and they responded within minutes and said they would try to get in touch with the tenants. Of course, AirBnB hosts can't always control the noise levels of other tenants, whether they are long-term tenants or other guests, so their response was the best we could have hoped for, but just a warning if you are a light sleeper or sensitive to noise, this might not be the place for you.