The pictures are accurate, it is a great apartment; clean and comfortable. The shower was great with lots of hot water and good pressure. Communication is usually fast, with responses within the hour. As mentioned by other reviewers it is convenient to subways and easy to get into the city. For cooking in there was just the minimum of pots and pans. There was a spaghetti hook but no colander. Other than several bottles of water in the refrigerator (which were nice to find) the only other things were salt, pepper, and coffee. The bedrooms were in the back so it was quiet in spite of facing the expressway. There was some noise from the child upstairs running around. While it was a little annoying, it never happened when we were sleeping. The bedrooms could use new/different blinds or some drapes. The sun comes up early and it gets very bright. Overall, it is a great apartment and I would recommend it. And finally, if you want some good New York pizza, go to Lenny’s one block over on 5th Ave.