Even though I never met Keiko, I talked to her on the phone and had a lot of communication over email before and under Our stay in New York. She is very nice and helpful if there is any problems, and takes her role as host seriously. Her aparment actually looks a lot nicer in real life, it is big and has a lot of light. The neighbourhood and location could not be better, it is in West Village, very quiet and idyllic at the same time, full of resturants, cafes and bars. Higly recommend it!