The place is 5 starts but i took a star off because there were two small issues. One was that there was a mouse in our room. After removing the garbage and elevating the luggage off the floor the little guy was never seen or heard again. Sonder was also very responsive and offered to switch rooms for us or have the super come take a look. It was no big deal. Two, the code lock for the room door was unreliable. I always had to enter it multiple times, sometimes taking around 8-10 tries to get the door to open. I found that more annoying than the mouse honestly. But still not a huge deal as we were never locked out.
That all said the room was amazing. Very clean, bed and pillows were comfortable and honestly the whole place was just cozy with a great city immersive feel. The provided supplies were more than adequate and i was pleased to find great cooking supplies. We stayed 9 nights and cooked nearly every night with Trader Joes only being a few stops down on the 1 train. The location is great and very close to multiple subway lines. I would totally stay here again.