Subrina was a life saver for me. She accepted a date change, She answered my calls at my arrival and directed me to her location explaining me which subway te take and where should I stop. The check-in was great and I felt confortable from the 1st time.
She then answered all my questions about NYC during all my stay and gave me suggestions about places to visit ...
My belongings were never touched.
during the last day she helped me doing my laundry at the 1st floor of the building and I got all my clothes clean before checking-out.
The barrio is safe and the people there are so friendly. You can find food and grocery till very late and the Police Station is like 500ft away. I've even got a gym membership at one of the 3 gyms in the barrio.
There are 2 subway stations both at the 170th street. The 4 train 5mn away (170th street west) and the D train at 10mn away (170th street east) and both got the express and the local lines (Express lines skip some stations to make long rides fast).
This was my 1st time outside of my country and it was a great experience thanks to Subrina :)