Milton was a friendly, responsive, professional host and is the reason for a 4-star rating. Check-in had some hiccups, but he immediately worked to figure them out, and when I left an item, he was very helpful in trying to locate it. The room, however, is probably more deserving of a 2 star rating, simply due to the bed. It is probably the most uncomfortable bed I've ever slept on. There was a banging noise from the pipes periodically throughout the night, the water pressure wasn't great, and the toilet had a tendency to back up. As great as the price and location are, if you value sleep, probably best looking elsewhere until there is a new bed.