Lilian sent us all the information automatically days before our trip. We received everything we needed and arrived without a glitch. The directions were clear, our key was in the lock box and the home was as stunning as it was in the photos. Exceptionally clean. I love the white sheets and white towels! Very modern, newly renovated apartment. The area was beautiful! The neighbourhood had wonderful shops, great restaurants, lots of live entertainment and very friendly people. It really gave us a good New York feel. Awesome neighbourhood and a subway system that is so efficient you can get anywhere in no time and is very easily negotiable! We would love to come back!