Right out of gate, the host remedied two user (me) errors. One with getting in, the other with the heat. He was quick to respond, resolved the issue and offered additional support in case I needed him for anything else. The place was cleaner than my big name, 3 star hotel I stayed at during my drive from south Florida. The location is more than ideal. Not only gorgeous, quiet, and safe, but a 5 minute walk to my sisters house was beyond ideal. There is PARKING. Guest spots, and street parking. But designated street parking so its super stress free if you do have a car. I accidentally broke a glass and a bowl when I knocked them out of drainboard. Host was incredibly understanding of human mistakes which made him even more relatable, even cracked a joke at the whoopsie daisy. My ONLY complaints if I absolutely had to find some would be, no strainer or bottle opener and the bathroom while efficient is quite small. The bed is absolutely amazing. Big and comfortable. I slept better on this than my very expensive mattress at home! Plenty of space, super cozy and I'd 100% make sure to book here for any of my staten island trips.