The lock was incredibly fussy, but other than that everything was smooth and as expected. This is a good value for the location. I do want to note that though it is advertised as being on the upper east side, I'd say it's really more Yorkville. But it's only a few minutes from the subway, the bed is comfortable and Alice's Tea Cup is right in the area (get the scones). Please do be aware that since it is instant book you might end up with a stranger booking the couch, so you might not be the only one there. But I felt safe and had no problems even as a female traveling alone. Thanks for your hospitality, Min!