Patricia is very accommodating and communicates effectively. She arranged for us to arrive earlier than planned. Her apartment is in a great location by Central Park, Whole Foods and Fairway Market. The apartment is big enough for 2 people comfortably and the bathroom has been updated. The bed was firmer than I like and so were the couches but there was plenty of pillows and blankets. I'm in the habit of bringing my own sheets so we took off the black ones on her bed. There were drawers emptied and ample space cleared in her closet. Also roomy enough to put our suitcases out of the way.