I didn’t stay past a few hours post check-in. I was checked in by another individual who lives in the apartment. The room and private bath were 90% clean with your expected dirt, hairs, etc. from personal use and the listing looked 100% as expected.
I found out during the check-in process that the host has a dog, but hadn’t mentioned it on the property listing so hadn’t known it before arriving. After a prior bad incident I try to avoid properties with unfamiliar dogs. Given I was staying a week and unsure of potential interactions, I let my host know it would be an issue for me, then contacted Support to find a new spot for the week.
I didn’t receive any response from the host - even after Support reached out to resolve the issue - until Airbnb cancelled the reservation. He told me to check out but not how (no one was around when I left) and sent an unfriendly final message before we ended communication. We only spoke via chat and didn’t meet in person.
In my instance, the listing was fine and pretty clean, but check-in was kind of awkward and communication with the host was disappointing.