As soon as we arrived, Janet was extremely kind! She volunteered to pick us up at JFK airport (we arrived around 10pm). She showed us the place: a room very pretty (exactly the same as in the photo) with a very soft bed that we can closed with a key. Just perfect for a real privacity. Two bathrooms, one with shower / bath and the other without, which is convenient in case you want to go to the toilet or brush your teeth and the other person uses the shower! The only downside is that we are in the queens, so pretty eccentric of Manhattan. But for the rest everything was perfect, we even met a lovely couple, so I highly recommend it!