Jack introduced himself when we arrived, and even offered let us check in early when I asked. He invited my brother and I to stay in with him and some friends for dumplings which was very very sweet! His cat is very friendly :-) there is so much great food around the area since you are right between East Village and Chinatown. We had such a great time highly recommended- fabulous location, easy check-in experience, apartment smells amazing and is warm!