The location was great - a 10-15 minute walk to Penn Station and easy metro access. The beds were very comfortable and large enough to sleep two people in each bed easily. However, cleanliness could have been improved and our devices had trouble finding the wifi network or connecting to it. Each guest got one towel each, but there were not any wash cloths or hand towels in the bathroom and we wished that those things had been available for us as none of us brought any. Overall we had a great trip and felt very safe in our location with easy check in and check out and good communication, but there is room for improvement.