Frances helped me from the very first beginning until the very last moment and she is been very helpful. She was so nice and warm and always there to help you with anything. The apartment was close to all kind of transportation. Central park 10 min walk. Room was even more convenient. The room has its own door to the bathroom and toilet. There are 2 toilets in the apartment. So you have your own toilet. Bathroom is share, but Frances never disrupts you. Waking up in the morning with coffee smell was great. Frances really thinks of all small details. There is also CoCo. Our little entertainer. Coco is such a cute dog and loves to play. Our stay in NYC was definitely great because all the tips Frances gave us. I even did not use my travel book. This was my first airbenb experience and I am really happy I booked a room at Frances place. Thank you so much Fran!! We loved to stay at your place!