From the time we arrived until our departure we felt welcomed and always able to contact host if needed. Jason went above and beyond to accommodate us and assist with finding some chicken my son would eat. We were greeted at the apartment. The lockbox was easy to access although the outside locked building door could be difficult to unlock at times. Short walking distance to the subway which we used daily. Nearby stores to supply all your forgotten supplies and grab groceries as needed. Very friendly and met several friendly neighbors.