Chantelle was a wonderful host and responded quickly to any of our messages. In looking through her reviews, it would seem any suggestions or requests made, she has updated which is great. 3 days before we travelled, we saw the heat wave coming and asked for a fan for the bedroom which she immediately ordered and had in place for us when we arrived. The air conditioner was a blessing and it worked hard during our stay as it was 95 degrees most of the four days we were there. But even when we turned it off (during the day, when we were out), the unit wasn’t sweltering when we came back in- just warm. The pictures are quite reflective of the unit so you know what you’re getting although the yard space wasn’t as good as we had hoped. Long and short, the value can’t be beat. It is clean, but maybe not as clean as I expected based upon other reviews. Certainly all the spaces we used were clean and the bathroom sparkled with the new ceramic. It is in a great location with lots of food choices around and close to shopping. Sam’s place (I hope that’s the right name) was particularly good - Italian restaurant in a lovely intimate setting but we also just picked up deli sandwiches and salads around the corner which were delicious. We cooked our breakfast each morning but didn’t cook much more than that. Chantelle does note in her write up that the oven doesn’t work so don’t miss that if you’re planning on cooking meals. Additionally, we could only get 1 or the four burners to work. Maybe that was us, but I don’t think so. She had both a coffee bodum and drip machine as well as a toaster. We used the bodum. There wasn’t a lot of cutlery but enough for the three of us. We just had to wash it after every meal. The unit has a dishwasher and we tried it once but it didn’t seem to get the dishes very clean so we washed them by hand after that for the few we had. We were in New York for our daughters 21st birthday so she slept in the living room on the air mattress. It’s a nice high air mattress (not like what I expected). With two people on it, it almost feels like a water bed. It lost a little air through the night but certainly was never flat in the am. We just left it up the whole time bc we weren’t really spending any time in the unit but it does take most of the living room. Because there is no kitchen table, we sat 2 on the couch and 1 on the blow up bed and ate at the coffee table. This worked fine for breakfast, sandwiches and salads for us. Bed sheets and pillows were good and towels and face clothes were nicer than mine at home! The walk to Grand Central is about 10 mins and we walked all the different streets around without any safety concerns day and evenings. You can hear sirens from the bedroom but definitely not loud enough to keep us awake; just fun New York noise:) The walk to Time square is slightly uphill and about 30 mins. We often found we used Uber or taxi to go up to Time Square (cost about $12-16) or took the subway (cost $2.75/person per trip) because it was so blooming hot and we didn’t want to be sweaty before our shows but we just strolled home each evening. We found the metro confusing (guess we’re country bumpkins) and would have appreciated something in the unit manual that told us directly from our specific location where and how to best travel to the main attractions - which lines to get on and where the nearest pick up location was. I’d say overall, google and google maps kept us from getting lost and the locals didn’t mind confirming we were going the right way when we asked for help. We found the internet was hit and miss but we didn’t go to New York to play on Facebook so it didn’t really matter to us and we never turned on the tv at all. The key cafe was a challenge for us but I’d say I’d Chantelle can walk my husband and I through the steps, anyone can do it and it’s just around the corner less than 2 blocks so if you have a lot of luggage and you’re flying in, I recommend you go to the unit and then send 1 person over to the key cafe instead of lugging all your stuff. Of course, these days, we’re only travelling with carry on bc we’re not sure any of the airlines won’t lose our luggage:) We would be happy to stay again bc, as I said, the value can’t be beat! Thank you Chantelle.