Where to start? Location was great, especially for us since Manhattan was our main focus during our stay and the r line was a 5minute walk from the appartment. Neighborhood felt safe, which is important with 2 young kids. Many grocery stores options, bakeries, restaurants, or anything you need. When we had questions, Anh and David answered very quickly and made sure we were comfortable. Equipment in the appartment was better (way better) than what we have at home and simple to use. It was a bit hot inside, but nothing the air conditioning couldn't fix in a matter of minutes. In the kids bedroom were several books and games, which were a plus. The only thing that could be improved is the wifi coverage / bandwidth which sometimes struggled to accommodate the 5 of us, but nothing that prevented us from streaming our favorite Netflix series. We definitely enjoyed our stay.