hi, we came to NYC for a family holiday.
we had the most terrible disgusting experience in our life when we stayed here.
the towel was old and very hard. they only give on set of clean towels regardless how long you book for.
there is no duvet on old itchy blankets from 1970s.
there are rats in the apartments.
there was a sewage leak from above that destroyed all of our personal items in Bathroom.
there was no cleaning products to clean dishes, cutlery, etc cutlery was very limited we had to share. when asked for more they got abusive saying I'm
she called us animals and even wished us dead (me my wife and kids)
the host Eliza got very violent when we complained and make accusations of missing and damaged property. busy that's your problem.
beds are very uncomfortable got a very bad back because of the bed. Aircon not working. very hot and humidity room.
her husband threatened to get someone to beat us up because we was telling other guests about our experience.
Avoid, Avoid, Avoid.