This place was everything less than luxury. NO HEAT in 20 degree NYC weather. The host never responded until we actually got locked outside being that the door locks behind u which was never disclosed to us and Airbnb had to call her although it was late at night when this happened she still had a 0% response rate before we were locked out when asking abt the heat numerous times , the apartment was not to clean it was dirt stains on the bathroom walls and floor was mopped poorly , Unsanded mud patches in the paint , the bed mattress is hard as a brick my back was literally aching also there was no stove and a Tiny fridge. the studio is small but there’s a whole large room for a pet which is a waste of space if not bringing a pet only was 3 towels and they didn’t smell that clean and no garbage can for your trash in the entire place nor cleaning products the 3 keys to use need to be labeled or color key rings added the locks have to be shaken for the keys to even work it’s so time consuming the host only concern was that we made sure to check out we 11 and turn off appliances that wasn’t even present her only communication was auto responses although we hadto check in later due to he having a cleaning delay I’m also a host on Airbnb I will make sure I learn from this experience on what to not put my guest through I won’t be back