TLDR: We stayed at Mark’s for 4 weeks and there was a mouse infestation. We have raised this to AirBnB but until this and the overall cleanliness issues with the apartment are resolved this listing should not be on AirBnB.
General Cleanliness: We stayed at Mark’s for a month in October 2021. As soon as we got there it was clear they hadn’t hired cleaners. There was a layer of dust on all the towels and linens. There was grime on all the pots and dishes. There was food that expired 4 years ago in the fridge and cabinets. The sinks had dirt in them. Surprisingly, the floors were clean but there was a layer of grime and filth on everything else.
Pests: during our 4 week stay we began to find mouse poop early on. We contacted Mark and he was responsive sending over an exterminator. Mouse poop continued to show up, 3 mice were trapped in 2 weeks and for us this was an intolerable level of infestation. We moved out early.
Contact: Mark was responsive about the exterminator but when I asked him to bring in a cleaner to help clean up the mouse poop all over the counters, floors and in the cabinets he said he would but did not provide a date when. A few days after the exterminator came I followed up on when he would send a cleaner and he did not respond. I followed up again a few days later and I got a passive aggressive response telling me we was already organizing it and I didn’t need to keep asking. He also lashed out saying that if we decided to stay we need to not slam his (broken) door that shuts very loudly and implied that there was a constant coming and going in the apartment (which was untrue)
I would highly recommend this listing be removed from AirBnB until they meet a cleanliness and non-infestation standard.