The host is very prompt in responding to any queries. While the house has a centralized AC/heater system...it could turn cold/warm in the room, as the guest room is in the basement. Portable heater and cooler in the room helps overcome this. While I was cautioned about kids in the house and their movement inside...my sleep was disturbed on couple of occasions with other noises (may be furnitures were being moved or someone was walking). The address on the GPS for some reason takes us to the adjacent street (parallel street). You might want to note this while traveling here.