Sam was very responsive regarding check in, check out, and repairing a smoke detector that was beeping right away. There were clean sheets and towels. The location is great. Proximity to subway and stores was good.
Cleanliness was an issue. The bathroom did not look clean. I could see handprints on the walls, the mirror and shower was dirty, and the kitchen stove and appliances needed to be wiped down. Overall, the home needed some maintenance. The shower door was off the hinges which resulted in water falling onto the floor while showering, the blinds were broken, the room divider was completely broken off the wall, and there was no way to chain lock the door while sleeping.
Entering the unit was done via code in the door, which was very convenient but also worrying to me that there was no way to lock the door from the inside while sleeping. The internal chain was broken. Overall, the area was quiet and felt safe but I think a lock is necessary.