It was first time using airbnb. My family, my husband, two daughters(5 and 1 year old each) and me, stayed at the Hancock for 4 nights. It was really wonderful experience. Richelle had replied instantly to all questions even before making reservation. After booking, I had several concerns and she did her best to help me.

The place was really nice and clean. Richelle prepared lots of suprising gifts for my kids such as snacks, books and toys. My kids really enjoyed them. Also Richelle prepared various foods in refrigerator and in the kitchen, so I didn't need to worry about breakfast at her house.

The temperature went down when we visited New York. She brought me a heater to keep my kids warm during nights.

I strongly recommend this place to my friends and people who are reading this review.