Five stars in terms of the location - right next to Times Square. It was so convenient to get to any part of New York City via the Subways. Five stars in terms of communication - host was very responsive. We also got lucky enough to get early check in and check out which was super helpful. They also have luggage storage (seemed secure enough). The room is pretty small and the bed would not be good if you have back pain issues. Room service was pretty good though. They made sure to clean the room in the afternoon even if we were sleeping in during the morning. Over all, I think it’s a decent place for the price because of the positive things mentioned above. Also, as the description for the listing said, there is an extra nightly fee that is not a part of the charge shown on Airbnb. So make sure you read the listing properly in order to avoid any surprises!