My twin sister and I stayed at Chris's place while we were in New York for New York Men's Day. I communicated with him ahead of time about our possible early arrival and how we might need to drop off some bags before our call time at 12:30. He was very responsive and accommodating and we ended up returning later that evening to check in fully. The women at the front desk were very nice and answered any questions that we had about our stay. The room they gave us was a quieter room away from the front of the building since we are sensitive to noise, so it was perfect. The room was more spacious than we had thought and super clean. Check-in and check-out were very simple and easy. This place was perfect for our short 2 day visit to the city!