Warning: BED BUG!
In the next days after my arrival to this place I have noticed bites on my hands, wrist, ankle, neck and face. I was not sure what was biting me until I saw a bed bug on my bed sheet in Lolita’s place. It was around 9:30 pm and I took a picture of the bug and I reported this to Airbnb. I wrote to Airbnb that I want to cancel my stay in the next days because of this.
I also wrote to Lolita to inform her about the situation, she sent two of her workers(one woman and one man) one hour later to the room to check it.
They checked the bedsheet of one of the mattresses which was top of other two mattresses(the bottom mattress was looking very old) and told me that there was no infestation. They were so nervous and impolite and kept asking me to show them where the bugs are. I showed them the bites and wanted to show them the picture of the bug as I already threw the bug away (that was a mistake, please record everything correctly, even store the bug as an evidence!). I wanted to show the date and the time of the photo of bug. They didn’t even look at it and started to accuse me that I am making up a story. The woman even asked me if there were bugs why I was still staying at their place. I told her that indeed I didn’t want to stay but I had no reservation in any other place and it was too late to find a new accommodation for me for that night. It was around 11 pm. Because I was asking for a refund, she became very aggressive and accused me again that I was trying to stay at their place for free.
There was almost no way to communicate with them as they were not listening to me. I was very upset that they didn’t even try to understand my situation and treated me like I was lying. Since I also kept telling them that I saw a bed bug, they told me that I should leave their place that night otherwise they will call the police.
As a long term airbnb user (guest and host) I have never experienced such an unpleasant situation. Almost midnight I was asked to leave just because I told them that they have bed bugs. The man even told me that they want me to leave as soon as possible because they were not happy that I reported it to airbnb!
At around 11:30 pm I had to search and book a hotel in the neighborhood and leave Lolita’s place. It was just a terrible experience in the middle of the night.
Afterwards the bites caused an allergic reaction and I visited a doctor and got a medical report which confirmed that it was because of bed bugs bites. I have sent all this information to Airbnb and waiting for them to take further steps for this listing.
As a summary I don’t recommend you this place as you might have trouble with the bed bugs and ruin your trip!