I live in the neighborhood and I booked it for my family’s visit. Justina was attentive and available from the day I booked. My sister said the bed and pillows are very comfortable. Everything was clean and neat. We couldn’t find the door when we first arrived but Justina was available by phone so it was not a problem. It’s next to a cafe, Korean restaurant, deli grocery, and a short walk from the Classon G stop, so it was very convenient for them to get around on their own!