We highly recommend staying with Frances. She made us feel very welcome and comfortable. The apartment is as described and was clean and tidy. We needed help learning how to navigate the buses and subway, and she took us straight away as soon as we arrived to get us started. Frances knows her stuff on all things NYC, and was available to answer questions and offer advice when we needed it. I was traveling with my daughter, and we both thought the location was perfect for our first time in the city. And late September offered beautiful weather. I'm glad there was a TV in our room so we could see the Pope from our room instead of fighting the crowd in Central Park. Thanks Frances, and Coco, for a wonderful dinner on our last night's stay. Very kind of you. Hope to see you both again!