Jim was present as promised to provide access to the apartment. He also cordially drove us and our baggage to our next stop at a nearby apartment building when we checked out, and actually carried our luggage to and from his car! We saw this as going the extra mile. While we were hardly first time visitors to NYC and did not require "tourist" information, no doubt Jim would be happy and very competent if requested.
The unit was as advertised, clean and comfortable. We appreciated that it included coffee and cream. The kitchen is well equipped. The location, while not scenic (Queens is not typically scenic) was very convenient for our purpose, and close to the 7 train which is one stop from Grand Central Station, which then provides access to the entire subway system. The apartment was also a half block from Vernon Avenue, which features a variety of restaurants and other commercial establishments. And, there was a grocery store and drug store nearby. The climate control worked well. The bath was large and modern with ready hot water.
For someone needing lodging in Long Island City this apartment should be high on the list.