A horrible experience from start to finish. Lack of communication from day 1.
1-The day before we arrived, we were sent a video of where to find the apartment key, when we got to the apartment, the lock box was empty and we had to text his assistant to ask the code for the electronic keypad, to which she was confused who we were and which property we were at.
2-no soap, additional toilet paper, washing machine detergent or paper towels were provided
3- cups and bowls were dirty, as were pots with baked on burned material
4- apartment was dusty and dirty, balls of dust and lint floating in every corner
5- apartment was MUCH smaller than photos
6- the worst of all is a rodent infestation in the apartment. There were MICE and MICE droppings, as we physically saw one run from the downstairs bedroom to the bathroom and hide behind the dryer. It ate through bags of my children’s snacks as well, so disgusting!
7- the smell of the taqueria below was also difficult to deal with
The only positive was the location, so sorry to say. We also contacted Dan about a refund and have yet to hear back, goes to show the lack of communication.