Great communication leading up the the reservation. I live in the neighborhood and I set this up for my father who was visiting for four days. He was very aprehensive, I believe it was more of not understanding how the whole thing worked. We met up and were shown the apartment by Shahram and my father was at ease within 30 seconds. He loved the apartment and the view. The photos do the place no justice whatsoever, it has to be seen. We would definately set this up again when he comes back for a visit. The neighborhood is great, one of the best in Brooklyn. The subway is two blocks away with access to anywhere in the city. Do yourself a favor and book this place for your NYC visit!!