Royal was the BEST! So responsive and communication was beyond what I imagined. Very helpful with local recommendations and was very flexible with our check in time when our flight was delayed. I would say if you’re planning to stay here, really the bed is the best sleeping option. The futon (twin) is uncomfortable and the pull out mattress is very thin. Beyond that if you just have a couple people it is AMAZING! 6 min walk from the subway too into the city!!!