Prime location! A block from Penn Station and MSG - a central location if you plan to navigate all around Manhattan & Brooklyn as we did! Great neighborhood.
Check In/Out - She was hands on during the checkin/out process as there is no self checkin/out which would be our one recommendation to add. it would have made things easier as we had an issue getting checked in upon our arrival that delayed us getting in for a few hours quite late into the night/early morning. however, we did request a partial refund for the inconvenience which she speedily granted and resolved for us which we really appreciated. we discovered the molly wee pub around the corner while we waited.
Communication - Great communication both before & during our stay (excluding the checkin thing)
Place - small, but accommodates 2. it’s exactly as described. for the winter bookings, the heat has no regulator so even in 20/30degrees it’d become quite hot so we had the windows open at all times to try to cool us down.