The photos and description on Airbnb did not properly illustrate our less than average stay. The host did not have the correct address listed on Airbnb. We were dropped at the wrong address and proceeded to retrieve the key, from "Key Cafe" which was 12 blocks or a 20 minute walk, with luggage, from the apartment. Other than the incorrect address and Key Cafe app, we did not receive any other instructions from the host. After walking back to the wrong address, we realized that we did not have a code to gain entry, as the keys were only to the apartment and not the building. Not knowing we were still at the wrong address, we were allowed in by occupants that felt sorry for us. The keys did not have any apartment number so we attempted to contact the host. 20-30 minutes later she called me with the apartment number. When we found the apartment and tried the key, the occupant answered the door. WE WERE STILL IN THE WRONG BUILDING!!! Again, we called the host. She expressed to me that she did not know that address was wrong on Airbnb and "didn't she send the check-in information??" She had forgotten this too. We then received the entire check-in information via text and proceeded to the aparment building which was on the same block. All in all, we lost hours of time retreiving keys and finding the correct apartment. Be prepared to walk 12 blocks to get your keys and 12 blocks to drop your keys. The apartment is nice, but the amenities need work. The bar soap, used by guests prior, was sitting in a puddle of water with gross hair in it. ICK. The shampoo, listed as an amenity is old shampoo left by past visitors. Not really "guest centric." And, the hair dryer did not work. Check-out was less than desireable since the host did not communicate well as she was "traveling." I certainly hope she had a better stay than ours.