Charmingly decorated and very well kept. The same is true for the cafe in which one redeems the breakfast tickets that come with a stay. A desire to be helpful was evident throughout, including a comprehensive welcome book, flexibility on arrival and departure times, etc. The space has been decorated to feel like a home, with sweet wallpaper, plenty of books, a nice variety of kitchen equipment and so on. The location, on a short street in the West Village, can't be beat.