Due to our other Airbnb Host Asharf who canceled his schedule on us, plus even told us to pick-up the key in Manhattan.
Terri was totally the opposite.It was amazing how Terri manage to help my father schedule the room in the last minute late night. She gave us a combo number to unlock for the key in case she is not here. My father did met her in the late night. I can't thank more for Terri how helpful she was while only 4 hours my father is going on the flight. As my father describe, she is very nice and helpful.