The Host was very helpful if we needed to reach them, so I really appreciated that. I think we were expecting it to be a bit more stocked and accommodating. We had just been at another airBnB two weeks ago, and perhaps noticed this in comparison…. We we short on towels, ran out of TP, and expecting it to be a bit bigger. The keys to the apartment were not available, they took them with them when cleaning so we had to wait outside with a bunch of kids for 30 minutes. At that it was in not such a great location. There was lots of loitering and fighting nearby, especially at night.