Our stay didn't start well as the cleaning lady has an incident just before we arrived. But Waleska was very reactive and made everything she could to fix the problem quickly. She was always reactive and helpful. The apartment itself is amazing with its big living areas. A lot of space, located in the center of Williamsburg which has obiously its up and downs, especially at night as there's no blinds or black curtains at the windows and the street can be a bit loud during the weekends as you're surrounded by cool stores, bars, restaurants. Anyway, the stay was great!