I had a wonderful stay in Pamela's apartment. Pamela is a great and considerate host. The communication was very easy, she responded always very quickly to my questions (both before and during my stay) and gave me many useful advices what to see, where to do the shopping, where to eat etc. Both the check-in and check-out were very easy and well organized. Even when we both stayed in the apartment, we never disturbed each other, and Pamela was very considerate.
My room in the apartment was exactly how it looked on the pictures. It was clean, very well furnished (e.g. the kitchen has really everything you need!) - and yes, the mattress is great! The bathroom was small, but clean as well. I had my "own space" in the bathroom cabinet which I really liked because I don't like carrying my things all the time from one room to another.
It was my first time in NYC, and it was a great decision to spent it in Pamela's apartment. It is very well situated (metro, restaurants, shops), and I always felt very safe. And finally, after a day outside in this often very crowded, hectic, and noisy city, it was great to come back to this comfortable place!