We really enjoyed Shane and Nicole's townhome! As a group of mothers and children traveling to NYC for the first time, we were relieved to find ourselves in a safe area and the townhouse as described in the listing. Shane is very responsive and quick to respond to all inquiries and questions we had. One of the kiddos left something behind, and Shane even offered to mail it back to us right away. I will definitely check for their listing if I find myself back in NYC in the future!