Very nice apartment. Clean and cosy. Sausan replied on my request right away and we were introduced to the apartment by her partner Steve, who was sweet and helpful. We received good info for "first timers" in NY regarding safety, transportations, restaurants and shops. Steve was aslo available to answer questions during our stay. The entrance was not as cosy as the apartment, but the area is quite safe and had lots of nice restaurants and coffee shops close by. I can recommend this apartment!