The place was largely as described---a few details, like the air conditioner, could be better cleaned. During our stay, however, there was no hot water available. Van suggested that since it was warm weather, we could just shower with cold water. He made several unfulfilled promises about getting it fixed, then ultimately suggested we cancel the last day of our trip. We found other lodging and let him know we checked out early, but then he refused to complete the promised partial refund and then stopped responding to our messages. Eventually, Airbnb support completed the refund. The economic stay wasn't worth the lack of empathy/integrity, hassle of finding new lodging last minute, and the long back and forth with support.