I live several hours out of Manhattan now, and came in because of a complicated medical procedure. i chose to stay in a hotel rather than with friends because I needed quiet and solitude the night before.
I asked for a quiet room, and instead my room faced a large noisy HVAC pipe. in addition, one of the blinds was broken off. I asked for another room and was moved to one several floors up, but facing the same pipe. I asked for another room...this one was on the 17th floor under the bar! Got a full bass boom through the ceiling and traffic noise from Lex. Finally, I spoke very nicely to the clerk (although I was tired and totally stressed out) and he upgraded me to a quiet, larger room. Great...until I found feces under the toilet seat. Wondered what else was filthy. A horrible night's sleep, far too much $$ for all this...along with crummy furnishings and a thin, uncomfortable mattress. Stay away (the Chelsea Holiday Inn is clean and half the price!)