Sweet and helpful hostess. Everything in the flat works and operates as described by the host and it felt like this was "our own" place during our stay. Highly recommended apartment if you plan a trip to NYC. Williamsburg is a great area to stay and we found nice places for breakfast every day and vibrant restaurants to dine in every night. You'll get away from "the buzz" on Manhatten if you need a break from traffic and tourism - and the subway is just a few blocks away. The apartment actually feels bigger than the pictures indicate! Recommended!