I have been using Airbnb fairly regularly since 2017 with around 20+ bookings and unfortunately, this place did not live up to even minimal standards. I would not recommend anything else staying here until the host makes some upgrades to the place.
I understand that we are in a pandemic and times are tough. I would have let a few things slide, but there were just too many glaring issues with this unit.
Here are the things that could use improvement:
(1) The unit was not clean. There was dirt on one of the windows, the decorative fireplace had battery operated candles covered in dirt. There was a lady's necklace hanging from a hook in the bathroom. The fringe on the rug in the living room originally probably was white, now grey. A cockroach did appear on the kitchen counter the first day I arrived.
(2) The unit was advertised with full cable and wifi. Wifi was available, however, no cable. Host was willing to work with me and did order a Roku Express, however, mentioned she wasn't sure if she would share the account info with me. So there was no cable as advertised.
(3) Safety was a concern. The door to the unit had a lock that would only turn from the 12 o'clock position to the 11'oclock position, ideally probably the lock should go to the 9 o'clock position. In the loft area, there was an AC unit in the window and between the wall and the unit, there was about an 8" gaping opening and it was very cold in NYC. I asked the host to help with this, her response to me is that I can remove the AC unit from the window myself. The window by the kitchen would not stay open and could easily slam onto fingers, no sign was posted to warn guest of this. Of the 5 windows in the living room area, 3 of them had non-working blinds and one of the blinds would not close and faced onto the street where people can see in. I was traveling mainly by myself and did not want a window facing the street with no blinds.
(4) Non-working furniture/appliances were an issue. The coffee table was wobbly and could not be used as a workspace. Of the 4 bar stools, two were wobbly and needed work. One of the towel handles in the bathroom fell off without warning. There was no working coffee machine in the unit, host was responsive to this and did quickly order a French press that arrived 3 days later.
Overall, it was not a great experience, just too many issues, and was not a comfortable stay. The host & I did agree to finally let me check out early, but it was an inconvenience for me as I wanted to stay put in a unit for 5 weeks in NYC. I ended up moving to another airbnb on Thanksgiving day. I do hope the host can fix up the unit before renting it out again.