Unfortunately staying at Thomas and Terry’s airbnb was a very negative experience. We arrived to a door off its hinge (it got fixed during our stay after mentioning it) and a dirty dish sponge. Shortly into our stay we saw a mouse. When we reported the spotting to the host they waited days to address the issue. They became defensive and rude when I asked for some kind of refund for the delay and was told “why didn’t you tell us you saw another mouse”. It is so confusing as to why they didn’t address the issue the same day we saw the first mouse. I’m sure our experience would have been a lot better if they had. The energy from the hosts became increasingly defensive and accusatory making the rest of the time spent there extremely uncomfortable. We left early.