We absolutely loved our stay! We had a concern with how late we were allowed to check in by and Besnik did a wonderful job with responding back to us. This made our whole time in New York less stressful for us. Loved that there was an arcade game in the room as well. Very quick check in and check out process. The room had everything that we needed. This is a wonderful place to stay and very close to the subway. My first choice place to book if we are ever in the area again. Much appreciated to Besnik!