Shelley was really helpful explaining what to do when we arrived as she was not there. She was also very flexible with us checking out. We also got good recommendations for a few things to see/do. A genuinely nice person. The apartment is spacious but very cozy with lots of lovely furnishings and although we didn't use them enough kitchen items to enable someone to cook a meal. The area is very nice and a 10 minute walk from the metro.