As others noted, the apartment is in a building under construction-- we booked several months in advance before the construction must have started so had no idea that the elevator would not be working and by the time we saw it, it was too late to cancel/rebook. We were traveling with a small baby and the stairs were very narrow and difficult to manage with a stroller/car seat and getting luggage in and out were major hassles. The construction is pretty unappealing overall, the entrance to the building was blocked most days, the ground floor when you walk in very rough. There was no security at the building doors-- the locks on those doors don't even work. The apartment itself is as advertised and quite comfortable, although we found the kitchen to be poorly equipped to actually cook a meal in.