The apartment was clean and tidy. The apartment is on the basement so there is not much light but it is ok for a short stay. There is not a washing machine or drier. As a suggestion it would be nice to have shampoo and conditioner in the bathroom. And some amenities as tea, coffee, cocoa and some cookies. These are great specially when you arrive so late with kids in winter. We have problem to access the apartment. The code did not work and we tried under the rain and cold for half an hour. We rang the bell on the house upstairs to ask for help and noone answered and there were people there. That experience was terrible. Luckily DeMia answered the phone and rebooted the code and we could access the flat. Later we did not have any problems to access the flat. The neighbourhood is very nice and quiet. We left our car in the street and everything was ok. To go to Manhatan we used the Municipal Parking lot in front of Jamaica station and from there we travelled by subway.