Communication was great! Cleanliness was also good, the location is great if you know the Brooklyn area thank God my husband is a Brooklyn local so we knew how to maneuver and get around. If you’re a tourist this location could be a little difficult to get around as it is very much so a local neighborhood, etc. there were other people in this building but we had no issues or complaints nobody was too loud, neighbors were nice, only issue was my room always smelled like weed from the neighbors next door to the point you think the weed is literally in the room with you. Other than that, great stay would definitely book again.