BED BUGS AS OF JUNE 2021. I booked a 3 week stay at Esther and Jason's apartment from June 8, 2021 to June 27, 2021. At this encounter, both Esther and Jason were very nice and welcoming; however, after staying at the apartment for a week I developed bites on my chest and back. I also saw bed bugs on the floor, showed them to Esther and informed her that if I continue to see more bites on my body, I will need to leave the apartment. Bites continued to show up on my chest and back causing me to leave the apartment over 1 week early. From that point on, Esther and Jason both refused to acknowledge the fact their apartment has bed bugs, even after sharing multiple pictures of my bites, the bugs I found and a doctor's confirmation that I was suffering from bed bugs. Airbnb also did nothing to support mitigating this situation, so I basically paid Airbnb, Jason and Esther to receive bed bugs and go through the process to thoroughly clean all my belongings to ensure the infestation doesn't spread, as well as endure the pain of having these bites for the next couple weeks. As a person that has used Airbnb for YEARS and in many different cities/countries, I expected more hospitality and customer service from Airbnb and its Hosts. Hope this review can helps others to ensure they do not suffer from the same experience that I have.