Nazleen was a good host, and someone we book with again for different apartment. She was prompt with returning calls, very gracious and understanding. We liked the studio but found it a bit small and out of the way for our needs, but saying that it might be perfect for others. The studio was clean and tidy. It was pretty much what was shown in the pictures but just a little smaller than we thought. There were a lot of stairs to get the top floor ( 8 flights of stairs - 7 steps each) so if you go there try not to bring huge luggage. The location is a bit out of the way but if you have a travel card you are okay to get to Manhattan...the station is a 15/20 minute walk during the day but not someplace i would recommend to walk at night. This was a nice place to stay and we felt our needs at the time were met during our stay.