Aspen is a great host , she was very reactive as we had a problem with pressure in the shower , she sens us a plomber as soon as she can. Despite of little problems of cleaning ( bath in the shower , dust everywhere ..) we spend very good time in this appartement , well - located , not far from the metro and everything .Nevertheless, If you have children under 4 years old, I will not recommend the appartement as it is located to the 5 floor and it is still stay a small appartement for a family but for one couple or a couple with one teenager , it is perfect !!