House is clean, neat and organized. Excellent location from the city, about 10-15 min walk to subway. Neighborhood is safe with several stores and restaurants that are just walking distance. We felt safe even if one time we came home at close to midnight. Kids were happy to see toys in the house. William is quick to respond to any question. He checked on us after we settled in and came on check out day. We had a late flight back home and William allowed us to leave our bags in his place while we made our last trip to the city, that to me was truly a superhosts. Would definitely recommend his place.