Sarah was super responsive and clear with getting inside the apartment. It was clean and beds were super comfy. There was coffee but would suggest sugar. It's a bit noisy with people going up and down the walk-up stairs right outside the apartment door, but still a convenient first floor lodging. There are so many spots to eat and Central Park North is a about a block away. It was a weekend trip for us for a holiday event so we didn't need a luxurious place, just basic needs which were fulfilled.