My boyfriend and I had a great experience. Troy was so accommodating. We ended up getting in pretty late on Saturday and Troy was working so his girlfriend came to let us in. It was so helpful! Any personal items you could have forgotten were in the bathroom for use. Honestly you can't beat the location. Although we had a real problem with parking (not a many spots left in the garages on Saturday night) it was worth the hassle. If we ever make it back to the city we would definitely want to stay here again!