Alright, so this is pretty tricky. I’m not sure if it’s the hosts responsibility or the actual hotel but WOW. Not only did I pay wayyyyy more than I did during my June stay but I was given an incorrect room. Asked for the room I paid for and was met with ZERO hospitality or accommodation. Now mind you it is November and the temperatures average 48 degrees. It was absolutely 61 degrees in my room for the majority of my stay. At night, 53. Of course I asked for a heater or a pair of extra blankets NO RESPONSE. Reception totally left me hanging and freezing and then finally I go down there to FIND SOMEONE to help and was informed that “They can’t turn the heat on until it’s 50 degrees in our rooms.” Are you kidding me? The cold temperatures thin the air and invite bacteria and germs to thrive. I highly doubt that in the middle of a pandemic, Ny is enforcing such a law. I could have at least been given the extra blanket. Such a disappointment compared to my last stay with them.