VERY below-average experience.
Overall - the apartment itself was average. Quiet, safe, fairly clean, hot water, etc. However, the overall experience was not great.
First - I did not receive the code to get in the door until I arrived. When I did arrive - I had to wait twenty minutes in the cold for someone to respond just to get the code to enter.
Second - the Wifi network that is listed in the kitchen is not the full network name, and the password is confusing.
Third - The apartment itself is a bit too sparse to give it a high rating. One of the bedrooms has essentially a double-wide cot bed with no bedside table, no lamp, nothing. Also, the master bedroom had quite a bit of stains on the bedding sheets.
Fourth - the communication issues and rudeness is what make this a very forgettable experience. For my co-worker and I to be locked out of the building, to call you and then ignore our calls, respond fifteen minutes later by saying "either call a random number to get in the building or I'm sorry I don't know how to help you..." This is just unacceptable for a host. We had to sneak through the basement laundry room to find the elevator to get back into the building.
I've stayed in a lot of AirBnbs over the last few years, and this was not one of the better experiences.