Elizabeth was great about reaching out prior to our trip to make sure we had all the information we needed. She was not able to be at the house since we arrived by train later at night but she did text us and left information inside the house. The Brownstone was so spacious with 3 levels and plenty of beds and linens. It was helpful to have a bathroom on all levels. The neighborhood was surprisingly quiet for NYC. It was close to subways and bus lines and amazing restaurants. We felt fortunate to experience the city in an iconic 120+ year old treasure!