We arrived at the flat and Nick wasn’t home. We called him and he was a 45 minute taxi ride away & asked us to come and collect the keys (and then travel back to the apartment where our room wasn’t ready.) Unfortunately we ended up cancelling our stay because it just seemed like Nick hadn’t properly prepared / didn’t know we were coming. Thanks to Airbnb for being so helpful in finding somewhere else for us to stay. Really disappointing & a difficult start to our trip to NYC. I hope others have a much better experience.