Norman was a great host, quick to reply to my messages and his detailed instructions made arriving at the house simple.
The house was in a safe, residential area, a couple of minutes walk to a park and about 15-20 mins walk from the Bayside train station.
Norman very kindly provided plenty of breakfast options for us so we had food to eat the day after arriving late at night.
However, overall, I have to be honest and say we were very disappointed with the house. The photos make it look light and fresh and clean, when in reality it was dark, dirty and cluttered. I messaged Norman immediately after our arrival to tell him that some areas of the house had clearly not been touched by the cleaners, something he was disappointed to hear and assured me he would be finding a new cleaning agency so these issues will probably be sorted out in time for the next guests.
However, the house on the whole was dated and the carpets and rugs were dirty from years of use, not necessarily just because the cleaners didn't vacuum properly. It gave the whole house a quite musty smell which would hit you as you walked in the door.
The kitchen and bathroom were clean and the kitchen cupboards were well stocked with plates, glasses etc. However the cutlery drawer, despite being full to bursting, didn't have much useful cutlery in there and a few of the knives were dirty so we had to wash them before using them.
The bedrooms didn't have proper curtains/blinds so the light wasn't blocked out very well in the morning. Some of the bed sheets had holes in and some of the bed covers were stained.
This is why we had the overall impression of the place feeling dirty.
Unfortunately we won't be staying there again.