The sound from neighbours above is awful. Ceiling shakes and makes crackling noises as people walk and they do this everyday till midnight. I slept with earplugs and still could hear everything they do. At home I live in an apartment and have neighbours above me and but this sound was just unbearable. I came for business and could not rest at the end of the day. Decided to leave after 3 days, owner wrote that he understands, but then refused to make refund. On the first day of my stay killed a cockroach in the bathroom, should have taken photo, but didn't think much about it at the time.