I am not happy with my Airbnb stay here. I know this location has a lot of positive reviews, but that was not my experience at all.
First, the room was uncomfortably hot. It was a hot weekend in NYC, over 90 degrees and humid. The room had a heater and a remote control for an air-conditioner. Where was the air-conditioner supply vent? The rest of the apartment was noticeably cooler than my guest bedroom. The hosts asked me to keep the guest bedroom door shut, so I followed this rule, so their dog didn't go in. At night, I slept with only my boxers with no coverings, and it still felt hot.
Second, there's only 1 electric outlet. Like other travelers, I have a cellphone to charge, and a laptop, and headphones, so I had to switch these out to recharge them.
Third, there was this odd incident late at night. The listing has "House Rules" with quiet time after 11 pm, and in my conversation with one of the hosts (Camila), I asked about curfew and she just said to come in quietly at night. Anyways, I got back around 11:30 pm and it took me a while to open the lock. I wasn't sure how to use the door lock, which felt loose and old, so after I got in, I secured the door with the chain. I woke up at 2:00 am to the sound of the dog barking, and then got a call from one of the hosts demanding that I open the door right away; I didn't even have time to put a shirt on. I realized the problem with the chain lock, and opened the door. It was sort of this awkward incident, which is fine, but my understanding from the "House Rules" was that both the guest and hosts would be quiet after 11 pm, and I would've appreciated a message that they'd be having a late night, or some guidance to not use the chain lock.
Fourth, I was inappropriately denied even a partial refund by the hosts for "Extenuating Circumstances." During the weekend of my stay, May 20-22, there was record breaking heat, thunderstorms, and 1.5-2 inch hail across the water in New Jersey, stretching across the East Coast, for which my flight to NYC was cancelled. My flights both to and from NYC were delayed overnight because of the weather, and a contributing reason as to why I didn't just cancel my trip and stay home on May 20, is because the hosts refused any refund. I may have trip insurance through my Visa Infinite card, but it's in a grey zone with Airbnb and its inconsistent refund policy. Anyways, I intend to seek redress for this through Airbnb and my credit card's consumer protections.