We arrived at Gover's at 15.00. There was a lady waiting for us there (she was kind and friendly). However the check in should be strictly at 15.00 if we wanted to see someone checking us in. We could not arrive earlier and if we would like to go after three we should coordinate it through messages in order to find hidden keys to open an unknown house. The linen in the "yellow" room seemed to be used but this is not something we can prove so we prefer to leave it aside. The towels were clean but they had a very strong and bad smell. We booked the house for 11 days and we were two couples. Me and my boyfriend stayed there just for 9 days and then we moved to a hotel. The sound isolation was terrible and there was not a single night that we slept normally. The glass on the window was extremely thin and we could here all the horns of the cars and people shouting at the street. The mattress of the bed needs to be changed as there was a gap in the interior due to the extent usage in the middle of it. That definitely brought us together at night (lol). The lady that welcomed us told us to ask her to put the heater higher if we feel cold. I asked it once and she did so but generally if we did not have the separate heating units we would feel cold very often. This temperature is most probably a result of the thin windows. The last days they asked from our friends to check out at 10.00. We respect that because we saw it also on the check out time in airbnb site. However they asked to leave the s.taff there until 11.30 and the lady refused because she said she would check in other people at 11.30. (While we checked in at 15.00). I am a host myself and I always try to help people that fly late. And how would people check in after 1.5 hours from our check out we stayed there for 11 days so I suppose the house should take some time to be seriously cleaned up. Finally, a few words concerning the neighbourhood. Harlem in the past was not the safest place..today it is not that bad but I cannot tell that any of us felt safe at all times.it did not feel safe especially at night.