Overall a good place to stay, just bear in mind you need at least 1h to reach any other area, although buses and subways are few blocks away.
We’ve only seen Eada once but as we asked her anything by message, she replied quikly and kindly. Also, for a flight delay we’ve checked in at around 2-3 am and she’s been forthcoming.
Our suggestion: Try the amazing ramen at SAMURAI PAPA, on Lafayette str - delicious!