Host took 18 days to reply to approve my request to shorten my visit by 1 day. Host never replied to the messages I sent -- e. g., about the possibility of early check in, getting linens for the couch, resetting the wifi router when it was glitchy. Had to call host too many times to get sheets for couch. I didn't bother asking for a second roll of toilet paper. Wouldn't stay there again.