We saw Neil on the second or third day we stayed and he checked that everything was fine. It was good knowing he was nearby if we needed any help or had any issues.
The apartment has everything you need, a great king-size bed and fluffy towels!
Lovely quiet neighborhood, beautiful area which has some nice cafes and you are a ten minute walk from a subway line which connects you to all stations, including direct to Penn station if you are catching a train or bus. A great find!