Fanta is great. She was very polite and helped with any issues I had. The apartment is amazing. Super clean and no complaints! The toilet was a little bit hard to flush but she said she was having it fixed. Check in was a little bit difficult as I wasn't quite clear on the process. The building elevator was also out of service for part of the stay but that was the building's fault. Overall, this was a great place to stay, very clean with a very reliable host.