Hugo's place wasn't the fanciest, but for the price I don't think anyone is expecting that. Hugo was very responsive to my messages, even though our schedules didn't allow us to meet until I'd been there for a couple of days. His mother was there when I arrived and was able to provide quick answers whenever I needed anything. The room was clean and neat, and the bathroom was spotless even though it was in the midst of a remodeling project. There was an issue with a toilet leak mid-way through my stay, but it was resolved promptly. Note: those who have issues with stairs should know that the room is down a flight of stairs that can get slippery if it is raining.