I didn't get to know Melissa because of my late flights but she was always available when I needed her. The apartment is as described in AirBnb and convenient for the subway. It's only a short walk away from the C train stop and there is a Citi Bike station very close. The apartment is equipped with everything a traveler would need, even for a long stay and the old heating which is a bit noisy sometimes works properly. The bedroom is large and filled with plenty of storage. The bedding is comfortable and the Internet access is fast and reliable. There are several places to buy or have food around the apartment and the nearest supermarket is not too far. I have to say that I enjoyed staying at Melissa's place and would recommend it.