Unfortunately I didn't meet Karen and her family because they were on vacation too, but Jess hosted me and she is really nice. She provided me with towels and I could ask her everything. The apartment is well located for sightseeing and all around are some shops. You can reach for example the upper West side in one hour with the subway. And it's only 30 minutes away from JFK with the taxi. I enjoyed my stay would definitely choose this room again.