Upon arrival, Myles greeted us at the front doors and showed us around the apartment. He showed us detailed directions to get from the metro to his house and provided help with metro routes in New York. It was cleaned and organized and had all the essentials needed for the bathroom and kitchen. I ran out of Advil and it was readily available for us. My friends and I went out sightseeing most of the time, but Myles was available to answer any question we had immediately. Myles checked up on us often for trash and other needs as well. The place was comfortable to rest in after a long day of touring the city. On our day back home, he made sure to check on us to see if we got home safely.