The apartment is as described. We didn't meet Patricia or Marc, but they kept in touch throughout our stay. Check-in and check-out were easy. The location was perfect for us. The apartment is fun and quirky, and the bed is really comfortable. We had everything we needed. Wifi worked well. One note about the physical space: Because it is a basement apartment, the ceilings are low in several areas. People over 6' tall may have to watch out for a low beam in the kitchen. All in all, we had a great stay!