EZ is a very easy to communicate with and tried his best to make my stay the best it could be. Unfortunately, the neighbours upstairs were far too loud in the middle of the night for 2 nights we were there. This made for a very disturbed and uncomfortable sleep for my fiancee and I. This was out of EZ's control, but this is important to know for future guests. Nevertheless, the unit is just as advertised. It's easy to access, very spacious and not too far from nearby subway stations.