We never actually met Daniel at any time, but everything ran extremely smoothly and he was very quick at responding if we ever did need to contact him. Our room was very nice and spacious, bathroom and kitchen both clean and very easily accessible. The location is a 30 second walk to the subway station which made traveling into Manhattan very easy for us. Nice enough neighbourhood and we never had trouble finding parking near by. We only saw three of the other guests during our stay but they were very nice as well and never had an issue with sharing the space. Overal a very nice stay and would definitely go back again.