I enjoyed my stay at the Arlo SoHo. The location and cost made it a no brainer for me to book a 5 night vacation from the monotonous Suburbs of Westchester county. I must say, the water pressure in the shower was outstanding and the bed..... Come on mannn! I slept like a forkin baby!! Simple Marvelous.
However, my “babush” (significant other) and I, ran into a few challenges that can easily be treated. One, we learned on the last day that you must request for someone to clean your room... they won’t just clean your room like a typical hotel or Airbnb might do. This is fair, but I would like the heads up upon arrival next time I stay here. Another thing, the Urban fee. What is it? I still am not sure myself. In my opinion it is an excuse to charge you 11$ a day for tap water and access to the city bikes. Oh ya, whenever we did ask for the access code for the bikes that never even worked. More walking for Babush and I! Perhaps, the urban fee is a Soho thing, I’m not necessarily sure, but again the staff needs to specify upon arrival. Towels. We needed way more and way to often. Get some more towels Arlo. The website claims that the rooms are soundproof. I think you made an error because you can literally hear someone at the same volume when you are outside of the room. I have no problem with this, I just think it shouldn’t be included on the website if not true. The rooftop bar. Another reason why we booked this place. It seemed as if the bar didn’t even exist. Upon arrival I was told that I would get the chance to check it out. I’m not exaggerating, I asked more than 5 times to see it, but once again it was under construction. Was it. Really?? That being said, I really loved this hotel. With a few simple solutions it has the potential to be the coolest hotel/Airbnb in NYC. Will be back.