Bethany and Michael were very nice and communicated very well with us. They provided snacks, teas, water, shampoo, conditioner, soap, towels and blankets and sheets. Location is good because it’s close to the subways. However, the neighborhood is rough and I wouldn’t feel safe walking alone or at night. Check-In was easy. Bedding situation is misleading because the sofa and the sofa bed are the same thing. In reality it only sleeps 2 people. Not 3 unless you share the bed with someone. Spider webs in a lot of areas and very dirty behind the couch. Other than that we enjoyed our stay for the weekend :)