The communication and check-in/check-out process was smooth. The location of this place is amazing - close to the subway and bus. It is very easy to get around the city. The place is clearly lived in so it has charm and has all living necessities. I would say the bar out front can be loud at night but a white noise machine made it much more comfortable. The place is dated and is in need of some love and handiwork but overall we would stay again!