It was a terrible experience. I asked Deonisis if we can leave our luggage in the house after check-out time before booking to the house and he said 'no problem'. I've booked to house according to his words. Everything was fine and I wanted to remind him of the luggage situation. He said 'No, you need to take your luggage because a new guest will come.' He even didn't try to fix this problem. He just said 'I am sorry, let me see when will the new guest arrive in the house' and never text me back. I mean, never trust his words. It was a very disrespectful act to do. I've visited NYC for 3 days, came from another country and I couldn't do anything at the last day of my visit because of him. Maybe it was my only time in NYC and I only get 'Sorry' for this experience. Don't book the house because you can't trust him.