We had a great 4 night stay at Kathryn’s place and Bed-Stuy. No problems checking in and we were offered recommendations right away. We had pretty much planned our trip so didn’t need to contact Kathryn, although this was available throughout. Easy to get to from JFK and only 30mins or so to Manhattan. We took the late check out option which didn’t cause any problems. Would recommend for people who don’t just want to see Times Square, Central Park etc.