We loved our stay at Sam’s. We are a family of 5 & didn’t feel on top of each other at all. We ran into Sam as we were checking in & he showed us around. We didn’t see him again during the stay, he was quick with a response to any of my questions. Sam had juice boxes, cereal & Capri suns in the fridge for the kids. Everything you need is right there (soap, shampoo, conditioner, pads, condoms, etc) he didn’t miss a thing! For parents with young kids, there isn’t a bathtub so keep that in mind for the little ones. We will be back again for sure! We checked out a few days ago & my kids are still asking when are we going back. The 2nd step going down is a little bigger so be mindful when going up and down so you don’t trip. You can hear some movement from above but it was expected & not bothersome at all. We will be back again!