The ground floor is very good, but the upper floor is way too small for 9 people. Walls were very dirty as well as one of the bathrooms, which was also missing a mirrow and a hanger for a towel. I had to sleep two nights on the sofa, because the single extra bed requested for my child was not set. I think we should have got a discount for that.
It would have been good to have a welcome note with instructions upon arrival. There were many basic products missing, the clean towels were nowhere to be found, the Wifi password was finally found in the router in one of the bedrooms, ... A checkout message would also have been desirable.
The neighborhood is a bit scary at times, but the metro stop is very close and there is a great supermarket and taquería in the same street. The neighbors on the upper floor were very noisy from 7 am. The owner was in contact with us only by text, she was friendly and willing to help, but definitely not a super host.