This place was perfect for me on my solo trip to NYC! Things were not going right for me on the first day, but Lola was very accommodating and flexible with me on the check-in! She gave me a great place to store my luggage and other great recommendations out in the city. The room was exactly as it is pictured small but comfortable for sleeping! It was easy to find and easy to come and go. Right next to a subway station which was amazing! I highly recommend this spot for solo travelers looking for a good safe place to rest their head with a trustworthy host!