The apartment was okay. It was smaller than we expected and we did feel a little nervous walking around the neighbourhood after dark. Check in was seamless and the appliances in the apartment were very modern and nice (fridge/freezer, microwave etc.). There were plenty of electrical outlets, the kitchen had lots of utensils and the TV's were nice. The beds were also pretty comfy. We did have an incident halfway through the trip, where some other AirBnB guests who were staying in another part of the building were actually given the access codes to our apartment. If we didn't have the deadbolt on our door, they would have come straight into our apartment. Since they then had the access codes to our apartment, we were forced to remove the spare key from the key safe outside the front door as they could open this also. Frances did message us later during our trip to say she had changed the door lock systems because this had happened before. We did also find some half eaten, open snacks in the cupboards (from previous guests) which dented our confidence in how thorough the cleaning had been. The heating system also didn't work when we arrived but Frances quickly dropped off some replacement batteries for the control system. Frances was extremely responsive to every message we sent throughout the trip on the AirBnB app asking questions about different things.