ONE WORD…… AMAZING. Joseph was so nice and pleasant from the time I booked the room until I left. The home was so clean and fully stocked for my family prior to arriving. One major thing I loved about this Airbnb was how Joe walked me and my husband around the property to show us the security cameras over the area. We felt so safe. We needed help with getting to the city on the weekend and he answered his phone with no issues and help us get there with no issues. I will def be using his Airbnb again when I come visit NY! Thanks so much JOE!!!!