Elle and Hannah were excellent hosts when my mother and I stayed in Elle's apartment. The apartment is very clean, well stocked, and the bed is truly amazing. The neighborhood itself was also incredible-- the closest subway stop serves a ton of different trains, and every restaurant in the immediate vicinity that we tried was excellent.

There was an issue with a leak in the bathroom because of some renovation work going on in an upstairs apartment, but in general it wasn't a major inconvenience and Elle took care of the situation, and checked in about it throughout our stay.

I think what I most valued about Elle was her thoroughness and responsiveness, even when we were just inquiring about the apartment initially. We booked with Elle after our first host cancelled, and we were actually pretty nervous that the same thing would happen with other hosts, but Elle went above and beyond to make us feel very taken care of, from the beginning. Both she and Hannah were extremely friendly and available, and you really can't overstate the value of having someone you feel comfortable asking questions in a city like New York, which is massive and can feel intimidating. Even Elle's car service suggestion for getting back to the airport was great.

Thanks Elle and Hannah!