We had a great stay in the apartment. I'd have to say the other positive reviews are accurate. George & Diana kept in touch with us, we didn't meet face to face, but we were not ignored. Will definitely stay if we're going back to NYC. N&Q subway lines very close. Take time to shop & eat in Astoria. We had no problem walking around, & the nights fairly quiet. Help out & keep the place clean, treat it as you would expect others to care for your place. We ate breakfast in after picking up a bit groceries. Had a great time. Hey this is Queens / NY it's big, people are moving and it's a vacation so expect little differences & changes to the way things are done or stay home.