Donna was at the apartment to meet us on arrival and help us become acquainted. We were very pleased with the apartment. It was very clean and cosy and conveniently located within the lower east side. The subway was a 5 minute walk away and plenty of places to eat just around the corner. The apartment was exactly as listed and we felt very safe in the neighbourhood. Donna's attention to detail was great as there were plenty of clean towels and linen, more than the necessary amenities and she assisted us in organising transportation. Overall, we loved our stay at Donna's apartment.