Exceptional location and our 2nd room was nice. The first room’s walls were butted against the elevator gears, which was a constant issue until we moved rooms (loud noises and vibrations). The front desk rarely picks up phone but they quickly accommodated when I was unhappy with the first room. Cost was very high, but not many places in the area near MSG that have multiple beds for families without booking 2 rooms, especially during holiday season. Overall, it met our needs.