Firstly, Caitlin is a very welcoming and warm host. The room is very comfortable, and the location is unbeatable...close to many different transport options (various subway stations and buses) that will get you to any location in New York without difficulty. Overall, the value for money is great. The only criticism I have is that there is air conditioning in the room (very much needed!) yet not the rest of the apartment. However, this past month has been extremely hot in New York, and I've heard from a few people that live there that it is not usually as hot...therefore, perhaps this won't be a problem for others.