Leroy was kind, flexible, and very communicative! The bed is very comfortable. It’s definitely more of a barebones situation. Just a bed in a quiet and private place after long busy days out in NY. Check in and check out were very simple and easy! The neighborhood is a little dodgy if you are a single girl traveling alone. But it was mostly fine. Would recommend for travelers that need an affordable place to rest, not so much for those looking to spend much time or relax in their hotel room