Susie was welcoming from the moment we arrived. She took the time to make a detailed map and list of all the places in NY to visit, which was very helpful! The location is great- close enough both to Manhattan and Brooklyn, and only 2 blocks away from the subway. She was accommodating, kind, and had no problem with us being out as late as we pleased or making noise. Don't expect luxury-that wasn't a problem for us since we were hardly home and only needed a roof over our heads. Thanks for being such a gracious host, Susie!