Overall, amazing experience! Natalie is beyond friendly and helpful. Her place was very cute and felt safe once inside. She gave us great advice from how to navigate the subway to where to eat. She allowed us to have an early check out and was great with communication. My only negative is it was a bit tight for my husband and I. One of us slept on the couch/ bed and the other on a cot. Neither were super comfortable. Would stay again if I were traveling alone.