Erin made it convenient for us to stay at her charming Greenwich Village place. She was quick to respond to inquiries and was readily available by e-mail/phone. She was out of town, which made it private for us. The place looked as pictured. We felt safe because one, it is in Greenwich Village, and with two, locked security doors and rugged apartment door to this third floor apartment, it was like Fort Knox. Erin made sure we had clean towels when we arrived. Not so sure about the bed linens but the bed was made. The shower was super hot and apartment has a working kitchen. However, we did not find it was close to supermarkets, so we ate out. In winter months, the radiant heating system does make noise, but not something within the host's control. Internet worked great. Overall, we'd stay here again.