Jose and his family were friendly. It's a little room for quick stay in NYC where you can shower and sleep, don't have high expectation. The closet and the little cabinet were not in the room as described, and there were only a nightstand and a twin sized bed, nothing to hang your stuff. The window is sealed and can't be open, if you plan to stay in your room all day, this might not be a good idea, but would recommend if you just need a place to crash and shower.