Communication was good. It was little bit confused how to check in at first. However, the doorkeeper is very nice guy. He opened the door for us and saved a street parking spot right in front of the building for us. We stayed there for 4 nights and could be able to park on streetfor those days.
The location is about 10 mins walk from Flushing which is ok. Something you should know. It is facing the rooftop of day care. Small kids played around 9am. They were cute but loud. If you are light sleeper, be aware of it. We were ok cause we got up early. Also we could hear planes loud flying over which is expected in Flushing. Also the neighbor's dog barked day and night. But nothing is related to this apartment and Anna's service.
The apartment is clean but not spotless. I could pick some minor such as hair in the drain, etc. Mattress are super firm which is too hard to sleep.
If you want to stay in Flushing, I think this apartment is still a good choice.