Carrie was a wonderful host. From the first contact, she was friendly and helpful, and very quick at answering all questions. Upon arrival, she gave me a tour of the place, and it was nice to have time to chat and get to know her better. Carrie gives you everything you could need for your stay (clean towels and linens, an iron, and even toiletries if you don't have your own) as well as some guidebooks and info about the area and touristy things that might be of interest. The room (and apartment) was very cosy (and quite big!) and extremely clean and in a great neighbourhood. Although the apartment itself is not air conditioned (this is NYC!), the room had a very effective and efficient air conditioning unit and it was very comfortable. The bed was also very clean and comfortable. The apartment was very close to a subway station and easy to get to and from the airport and to get around town afterwards. This was only my second Airbnb experience, and thanks to Carrie, I will definitely be doing it again!