Suzette has earned her high rating as a hostess. Based on the instructions I did not expect her to check us in in person; but she checked us in in person. After checking out I discovered I left my glasses; she was right there to reopen the place so I could retrieve them. She provided a space heater if it got too cold, but the comfy quilt was more than adequate. The location was as convenient as advertised. The m and l lines take you right into the heart of Manhattan without transfers. Have laundry? A quick, good, and affordable wash dry fold is at the end of the block on the way to the subway.
Highly recommended.