Yvette was very flexible with our check in, helped us with moving the luggages, and offered us candy. The apartment was clean and not too fancy, which met our expectations, considering the price. However, Yvette entered our private room to bring more pillows without our permission and since it's a private accommodation I'd expect at least a heads up. Lastly, we accidentally let the AC on while we were gone (it was not specified in the rules that we can't) and Yvette was pretty rude about it, saying that as an adult I should have known that, even though I was very polite and apologetic.