We never met Zahida but as we were planiing our trip, she was very accomadating. She allowed my husband and I to check in at noon instead of 3:00 when we got there. Her son met us at the apartment and let us in when we arrived. It was very clean but "bare bones." Towels were sparce, no paper towels in the kitchen, there were mugs but no glasses to drink out of, but the biggest problem with the space was the lack of airconditioning. The window units barely worked and there was no unit in the room with the queen sized bed. Each room had a ceiling unit but none of them worked well and they all decided to shut completely down in the middle of the hottest nights. It was 90 degrees that day. A lesser problem but still a problem, was that it was also was very noisy. When the residents of the unit below were moving around, you could hear everything. Also, you could hear conversations out on the street below - If we had had a window unit air conditioner the noise problem would have been solved. It was disappointing because it is so close to our daughter's apartment that we would have loved to stay there again but we'll have to find another place on our next visit.