Agnes was very thoughtful. Although she had a knee injury, she agreed to come in earlier as a courtesy for check-in. We were able to drop off our luggage, and come back later for room access. After a long day, Agnes surprised us. We stepped right into an air-conditioned and clean room with chocolate treats, snack bites, water and other refreshments. Bed was very spacious for my partner and I. Bathrook was fully stocked with various body washes and hair products. She even went as far as gifting us new toothbrushes. She was quick to reply to messages concerning the wi-fi. I would recommend her place to anyone and everyone.