This was my first Airbnb experience and I was a bit hesitant but the reviews were great. I was also a bit skeptical that maybe the guests were only being generous but I can say in all honesty my experience has been amazing! From the moment I booked I messaged back and forth with Juan and he was incredibly helpful. I was immediately comfortable with my decision to stay with him. When I got there the place was very clean and Juan showed me around and gave me transportation tips to avoid paying high taxi/uber fees which I appreciated. I will definitely be booking with Juan again whenever I am back in NYC!