The place was very clean and welcoming. There were easy instructions on how to get in and I was met with a personalized note for me. In the bathroom were toiletries ( soap, lotion, body wash, toothpaste, toothbrush) like in a hotel. There were also snacks, ramen, coffee, and bottled water. Clean fresh sheets and towels were also included. My only issue with the place is that it's pretty far from Manhattan. Definitely not 20 minutes even if you drive. (Honestly since it's in Jamaica Queens I should've guessed that) But it was a short walk from a bus. Only took me about an hour to get to Manhattan. Also, while there is a working microwave and kettle, the stove and oven cannot be used. I didn't see the on host but in she was very kind through text. Would definitely recommend this place!!!